Estia Health Ltd
Annual Report 2023

Plain-text annual report

ANNUAL REPORT 2022-23 Acknowledgement of Country: We acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands on which we operate our homes. We pay our respects to Elders past, present and emerging, for they hold the memories, the traditions, the culture and hopes of First Nations peoples. Contents About this Annual Report Vision, Purpose and Values Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report 4 6 8 12 14 16 19 21 23 24 28 31 37 Directory of Estia Health homes 160 Thank you to all the residents and employees who feature in this report. 2022-23 Annual Report | Estia Health 3 About this report Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance About this Annual Report Report structure This report is designed to be read in its entirety. The required elements of the Directors’ Report, including the Operating and Financial Review (OFR) as required by ASIC Regulatory Guide 247, are covered on pages 39 to 92. Specific commentary on Estia Health’s financial performance is contained on pages 94 to 148 and references information reported in the Annual Financial Report (pages 37 to 157). The Annual Financial Report includes Estia Health Limited (the Company or Parent Entity) and the entities it controlled (collectively the Group, the Consolidated Entity or Estia Health) at the end of, or during, the year ended 30 June 2023. Commentary on matters relating to performance and leadership may extend beyond 30 June 2023 where appropriate. Throughout the report, the Consolidated Entity is referred to as Estia Health or the Group. The Directors’ Declaration forms part of the Financial Report under the Corporations Act. Climate-Related Disclosures Our 2022-23 Annual Report provides an overview of the Group’s financial and non-financial performance. Estia Health follows the guidance provided by the Financial Stability Board’s Task Force on Climate- Related Financial Disclosures (TCFD) voluntary disclosure framework. The financial year ending 30 June 2023 (FY23) TCFD report, comprised within the Directors’ Report section of the Annual Financial Report, details how the Group considers governance, risk management, strategy, metrics and targets in relation to climate change. Forward-looking statements and materiality This report includes information about Estia Health’s performance for the period 1 July 2022 to 30 June 2023. Any forward-looking statements are based on the Group’s current expectations, best estimates and assumptions as at the date of preparation, many of which are beyond the Group’s control. These forward-looking statements are not guarantees or predictions of future performance and involve known and unknown risks, which may cause actual results to differ materially from those expressed in the report. A matter is considered material if management and those charged with governance believe it could significantly impact the value created and delivered in the short, medium and long term. Reliance on third party information This report may contain information that has been derived from publicly available sources that have not been independently verified. No representation or warranty is made as to the accuracy, completeness or reliability of the information. No responsibility, warranty or liability is accepted by Estia Health, its officers, employees, agents or contractors for any errors, misstatements or omissions from this report. Not investment advice This report is not intended and should not be considered to be investment advice by Estia Health or any of its shareholders, Directors, officers, agents, employees or advisers. The information provided in this report has been prepared without taking into account the recipient’s investment objectives, financial circumstances or particular needs. Each party to whom the report is made available must make its own independent assessment of Estia 4 Estia Health | 2022-23 Annual Report Health after making such investigations and taking such advice as may be deemed necessary. No offer of securities Nothing in this report should be construed as either an offer to sell or a solicitation of an offer to buy or sell Estia Health securities in any jurisdiction. Disclosure of non-IFRS financial information Throughout this report, there are occasions where financial information is presented not in accordance with accounting standards. Estia Health has done this for various reasons including: to maintain a consistency of disclosure across reporting periods; to demonstrate key financial indicators in a comparable way to how the market assesses performance; and to demonstrate the impact that significant one-off items have had on performance. Where Estia Health’s earnings have been distorted by significant items, management has used discretion in highlighting these. These items are nonrecurring in nature and considered to be outside the normal course of business. Unaudited numbers used throughout are labelled accordingly. Reporting suite See the documents that make up our reporting suite at https://investors.estiahealth.com.au/investor- centre/, including: Report Key Information Annual Report Financial Statements Corporate Governance Statement Sustainability Report The Annual Report is primarily intended for current and prospective investors and other providers of financial capital, although it will be of interest to other stakeholders. It includes a detailed analysis of the Group’s financial results and audited financial statements, prepared in accordance with International Financial Reporting Standards (IFRS). The Financial Statements is an audited report prepared with reference to the International Financial Reporting Standards and applicable corporate regulations in Australia. The Corporate Governance Statement outlines the principal corporate governance practices in place during the financial year ended 30 June 2023. The Sustainability Report is the disclosure of environmental, social and corporate governance data relevant to the Group, published later in 2023. Investor Presentation The Investor Information Pack provides a summary and analysis of operations during the financial year ended 30 June 2023. Workplace Gender Equality Agency (WGEA) Report The WGEA report details the gender ratio of employees and contractors in occupational categories, including apprentices and trainees. Modern Slavery Report The Modern Slavery Statement, prepared and delivered in accordance with the Modern Slavery Act 2018 (Cth), reports on the risks of modern slavery in the Group’s operations and supply chains, and actions to address those risks. 2022-23 Annual Report | Estia Health 5 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report Vision, Purpose and Values Our Vision Estia Health value creation Trusted aged care is accessible to all Our Purpose We exist to enrich and celebrate life together To enrich a life means every small action we take can make a difference. As aged care professionals, we look after people at the most important time of their lives. We want to celebrate this time with our residents, their families and our employees. Our Family Code A family where everyone belongs We achieve our purpose by living our family code. Our Principles Value Creation – financial and non-financial e r a C r e m o t s u C l e p o e P y t i n u m m o C h t w o r G Pillars of value Business capabilities (Organisational structure, Roles & Responsibilities, Standard Operating Model, Business Processes & Systems) Risk and governance (Quality Standards, Compliance Requirements, Ethics, Risk Appetite) Culture Creating happiness Always approachable Taking responsibility Embracing diversity Growing together We make magical moments happen, in small and special ways We make time to listen because we care We own our decisions and actions to improve ourselves and help others We acknowledge and respect individual uniqueness We bring out the best in each other and are stronger together Our Values Compassion Responsiveness Accountability Respect Collaboration We demonstrate care and understanding with empathy We are approachable, we listen and we take action We are responsible and always act with integrity We embrace individuality and choice We positively engage together to deliver our purpose 6 Estia Health | 2022-23 Annual Report About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance 2022-23 Annual Report | Estia Health 7 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance Chairman and CEO’s Review Dr. Gary H Weiss, AM Chairman Sean Bilton CEO and Managing Director Dear Shareholders, On behalf of the Estia Health Board of Directors, we are pleased to present our 2023 Annual Report. The 2023 financial year, while not without its challenges, was marked by resilience and renewal, and an unwavering commitment to our purpose ‘to enrich and celebrate life together’. Overall, the year reflected a reset from the challenges of recent years which allowed us to embark on some key strategic initiatives and increase value for shareholders. The impact of COVID-19 has lessened, occupancy has continued to recover and funding increases under AN-ACC were received ahead of the mandated care minutes requirement. Industry Overview Residential aged care remains a needs-based essential service and represents a vital component of the continuum of care, with currently almost 250,000 older Australians accessing residential aged care in a typical year. Post Aged Care Royal Commission reform continues to be implemented at pace which, while creating a challenging operating environment, is providing greater clarity for the regulatory framework moving forward. The final pieces of the reform agenda are largely known or substantially progressed. The implementation of the new funding model for aged care, the Australian National Aged Care Classification system (referred to as AN-ACC), in October 2022 has delivered better funding to the sector, primarily to facilitate higher care minutes. significant advance on the previous indexation system which has historically delivered increases in funding below the level of input cost inflation. Most notably, a framework now exists to address historic margin erosion. Our industry’s journey towards the mandatory care minutes targets and 24/7 registered nurse availability is well underway and Estia Health, like most providers, is transitioning its workforce to meet the new standards. More generally, workforce availability has improved over the financial year, primarily in metropolitan areas, although the use of agency and overtime remains much higher than pre-pandemic levels. Rural and regional areas remain difficult and meeting staffing requirements in those locations will be a significant challenge given the strong competition for resources. Workforce availability is expected to be further assisted by significantly increased pay rates for direct care staff, via the Fair Work Commission Work Value case, and we are pleased that there has been greater acknowledgement of the essential role played by aged care workers in our society. We look forward to a final decision for other aged care workers not covered by the initial interim decision. Amidst this changing landscape, the sector continues to experience a reduction in the number of providers and low levels of new supply. The many industry changes are likely to create ongoing challenges for smaller providers, with much of the structure of these reforms being more easily implemented by larger providers. When combined with a highly fragmented industry structure, we expect there to be further consolidation in the sector. More importantly, the new role of the Independent Health and Aged Care Pricing Authority (IHACPA) to make recommendations to Government in relation to the costs of providing care has become clearer. Their initial review and advice to Government was a Consumer satisfaction and care quality remain paramount. The Star Ratings system, implemented in December 2022, provides an overall rating based on four criteria. While the initial methodology will continue to evolve, it is acting as an external 8 Estia Health | 2022-23 Annual Report benchmark which will drive ongoing improvement in care and services, ultimately benefitting both consumers and providers. achieved a sustained reduction in its effects on the health of our residents and employees, translating to lower costs and mitigating its impact on occupancy. Finally, a key initiative currently underway in the sector is the recently established Aged Care Taskforce. The Taskforce is focusing on the future sustainability of the sector in the broadest sense, including a thorough examination of the role of resident co-contributions and the subsequent impact on funding for Government and providers, while maintaining an equitable environment with suitable safety nets. FY23 Financial Performance We were pleased to report a material increase in EBITDA for the year, signalling a turnaround in our earnings performance from recent years. We recognise that this achievement would not have been possible without the outstanding dedication and hard work of our teams across the organisation. Assisted by higher occupancy, lower COVID-19 costs and higher COVID-19 grant recoveries, there was a material increase in EBITDA in our mature homes’ portfolio to $116.1 million in the financial year. The impact of ongoing bed licence amortisation resulting from the changes to the aged care bed licence regime, which has been outlined in prior periods, was the major contributing factor to the overall net loss after tax of $33.9 million. We have experienced material net inflows in refundable accommodation deposits, contributing a total cashflow of $85.7 million for the full year, which was the highest achieved for many years. This underpinned a substantial reduction in net debt, despite the investment of $76.4 million in the acquisition of five operating homes and $37.9 million on capital expenditure related to two greenfield developments which are due to open later this year. Our balance sheet remains in a strong position, with net debt at 30 June 2023 of $43.8 million, with significant undrawn capacity in our $330 million sustainability-linked debt facility. The significant improvement in EBITDA has also translated to an improved net profit position (excluding exceptional items), which has enabled us to deliver our shareholders a final fully franked dividend of 12 cents per share, representing a significant turnaround from limited dividends during the period heavily impacted by the pandemic. Operational Performance COVID-19 remained a material factor in our operations during the course of FY23, with continued outbreaks and exposures peaking at various times during the year. Despite the ongoing challenges, we have The continuing recovery of our core business has also been an ongoing focus, reflected in a steady upward trajectory in occupancy rates to a position approaching pre-pandemic levels. Our occupancy increased with second half occupancy building on the first half and resulting in a 0.7% increase in average occupancy over the fiscal year to 92.3%. The Group continues to target initiatives to enhance workforce supply, boost employee engagement and ensure remuneration is competitive, with a goal to attract and retain top-tier talent within our organisation. We believe larger providers, such as Estia Health, have an advantage due to an ability to invest in career pathways, central support for local teams and enhanced recruitment and onboarding systems. We have also continued to prioritise the wellbeing, safety and care of our more than 6,000 residents and over 8,000 dedicated team members across our homes who have always been at the core of our values. Their resilience and collective spirit have been commendable amidst the uncertainties and challenges that the year continued to present. Governance and Remuneration Strengthened governance arrangements are taking centre stage across the sector, including enhanced reporting and a significant increase in administration obligations. While these initiatives are targeted to bolster consumer transparency, they do come with an associated cost and burden on providers. Estia Health is well placed to meet these requirements with our robust governance structure, consistent with the requirements of an ASX listed organisation. The Clinical Governance Committee, under the expert leadership of Professor Simon Willcock AM, continues to ensure that our clinical outcomes and performance are to the highest standard. Furthermore, our sustainable practices and focus on ‘ESG’ remain integral to our operational strategies. We continue to support and promote diversity within our team. We are proud to report that women constitute 50% of our Board of Directors and Executive Leadership Team roles. Our commitment to eliminating gender pay gaps remains robust, reflecting in our gender balanced Board and Executive. In keeping with our goals, our remuneration framework continues to align resident, shareholder and employee interests. This year, we have intensified our efforts in staff recruitment and retention, launching innovative programs and training to ensure Estia Health remains an employer of choice in the aged care sector. 2022-23 Annual Report | Estia Health 9 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance We are grateful for the extraordinary commitment, dedication, passion and care shown by all our team members at Estia Health and value the support of our residents, families and the communities to which Estia Health belongs. Yours sincerely, Dr. Gary Weiss, AM Chairman Sean Bilton CEO and Managing Director October 2023 October 2023 Growth Initiatives Our pursuit of strategic growth opportunities delivered an additional 557 places over the year, primarily through incremental acquisition opportunities of high quality, well located operating assets. The Group completed the acquisition of five homes with 533 operating places during FY23. Each of the homes acquired were contemporary with single rooms and ensuites, with the majority less than five years old and at prices well below replacement cost. We also completed a 24 place expansion of Estia Health Burton in South Australia with the extension opening in Q2 FY23. Our 2023 growth has been further extended with the recent settlement of the previously announced acquisition of 264 places across two homes operated by Royal Freemasons in Victoria. These two homes will facilitate the consolidation of Estia Health’s current smaller and less contemporary homes in those markets and is expected to significantly improve earnings in those locations. Outlook On 7 August 2023, Estia Health announced it had entered into a Scheme Implementation Agreement with Bain Capital under which Bain Capital has agreed to acquire 100% of the shares in Estia Health. Details of the proposal are set out in the Scheme Booklet which has been dispatched to shareholders this week. The Board of Estia Health has unanimously recommended shareholders vote in favour of the Scheme, in the absence of a superior proposal and subject to the Independent Expert continuing to conclude that the Scheme is in the best interests of shareholders. The Scheme is still subject to various conditions, including approval by shareholders at the Scheme Meeting, with implementation expected to occur at the end of November 2023 should all conditions be met. We see Bain Capital’s interest in Estia Health as a strong endorsement of our strategy to build a market leading aged care provider focused on creating high quality outcomes for our residents and families and an attractive and supportive environment for our employees. 10 Estia Health | 2022-23 Annual Report 2022-23 Annual Report | Estia Health 11 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key highlights About Estia Health Board and Governance Corporate Governance Key Highlights Financial performance OPERATIONAL PLACES AVERAGE OCCUPANCy¹ OPERATIONAL REVENUE² 6,289 6,182 6,163 6,720 93.2% $713.1m 92.3% 91.2% 91.6% $631.8m $593.5m $604.0m FY20 FY21 FY22 FY23 FY20 FY21 FY22 FY23 FY20 FY21 FY22 FY23 PROFIT/(LOSS) AFTER TAx BEFORE ExCEPTIONAL ITEMS EARNINGS/(LOSS) PER ShARE DIVIDENDS PER ShARE $38.4m 2.2¢ 15.7¢ $25.2m $14.7m (13.1¢) (20.1¢) 5.4¢ ($9.6m) (44.8¢) 2.3¢ 2.3¢ FY20 FY21 FY22 FY23 FY20 FY21 FY22 FY23 FY20 FY21 FY22 FY23 1 Mature homes only 2 Excludes AASB 16 imputed DAP and grant impacts 12 Estia Health | 2022-23 Annual Report Health and safety Employees Gender diversity LTIFR3 EMPLOyEE TURNOVER BOARD AND ExECUTIVE POSITION COMPOSITION FY23 8.1 FY22 FY21 8.8 11.9 28.1% FY20 4.9 FY22: 29.6% 50% Male 50% Female Compliance Sustainability Approximately 99% Approximately 99% ACQSC accreditation requirements fully met 20% 20% of waste was diverted from landfill despite increased PPE usage and disposal (FY22: 18%) Professional development PROFESSIONAL DEVELOPMENT PROGRAMS COMPLETED FY23 FY22 FY21 FY20 2,825 36,836 38,823 14,884 hOURS OF TRAINING PER EMPLOyEE FY23 FY22 FY21 FY20 5.3 3.3 8.0 7.6 Star Ratings for Residential Aged Care OVERALL STAR RATING – PROPORTION OF hOMES IN EACh CATEGORy 60% 50% 40% 30% 20% 10% 0% 52.9% 50.1% 44.7% 42.7% 0.0% 0.2% 4.4% 2.8% 2.2% 0.0% 1 Star 2 Star 3 Star 4 Star 5 Star Estia Health Sector 3 Lost Time Injury Frequency Rate (LTIFR) 12 month rolling average 4 Satisfaction defined as percentage of responses that report experience as “most of the time” or “always” 2022-23 Annual Report | Estia Health 13 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key Highlights About Estia health Board and Governance Corporate Governance About Estia Health Estia Health is one of Australia’s largest providers of residential aged care, with a footprint across four Australian states. The Group’s approach to aged care is underpinned by ensuring a network of homes that reflect the resident-centred services and needs valued within their local communities. The team of over 8,000 nurses, carers and support staff care for more than 8,000 residents each year across 73 homes. Estia Health aims to create homes where everyone is welcome and reflect the needs of residents, the local communities and the people that support and work with the Group. Residents are welcomed from all walks of life, with the Group’s purpose ‘to enrich and celebrate life together’. A program of capital investment and re-investment continues to increase capacity to care for ageing Australians and continually improves asset quality. A committed and skilled workforce, led by an experienced management team, delivers care services which focus on the needs of residents and those that support them. homes Places 73 operational homes 6,720 operational places Freehold sites 67 freehold sites Single rooms 5,661 or 92% single rooms Employees Approximately 8,200 employees Compliance by requirements ~99% ACQSC accreditation requirements fully met Residents cared for annually More than 8,000 residents in FY23 Star ratings system 96% of homes rated equal to or greater than 3 star as at 7 August 2023 14 Estia Health | 2022-23 Annual Report NEW SOUTh WALES 18 homes Albury Bankstown Bexley Blakehurst Camden Dalmeny Epping Figtree Forster Kilbride Kogarah Manly Vale Merrylands Ryde Taree Tea Gardens Tuncurry Willoughby QUEENSLAND 10 homes Albany Creek Mudgeeraba Gold Coast Hervey Bay Maroochydore Mount Coolum Nambour Pacific Paradise Southport Twin Waters SOUTh AUSTRALIA 19 homes Aberfoyle Park Aldgate Burton Craigmore Daw Park Encounter Bay Flagstaff Hill Golden Grove Hope Valley Kadina VICTORIA 26 homes Altona Meadows Ardeer Bannockburn Benalla Bendigo Bentleigh Coolaroo Dandenong Epping Kensington Gardens Lockleys Myrtle Bank Parkside Salisbury Salisbury East Strathalbyn Toorak Gardens Valley View Knoxfield Leopold Melton South Mount Clear Oakleigh East Plenty Valley Ringwood South Morang Victoria Heights Glen Waverley Wattle Glen Grovedale Heidelberg Werribee Wodonga Keysborough Yarra Valley 2022-23 Annual Report | Estia Health 15 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance Board and Governance Estia Health’s Board comprises a majority of Independent Non-executive Directors who, together with the Chief Executive Officer / Managing Director, have an appropriate balance of skills, knowledge, experience, independence and diversity. They each bring a wealth of experience to the Board’s deliberations to enable optimal outcomes for residents, shareholders, employees, suppliers, government regulators and members of the community in which Estia Health operates. Board of Directors Dr. Gary Weiss, AM Independent Non-executive Director and Chair LL.B (Hons), LL.M (with Dist.), JSD Gary holds the degrees of LL.B (Hons) and LL.M (with dist.) from Victoria University of Wellington, as well as a Doctor of Juridical Science (JSD) from Cornell University, New York. Gary has extensive international business experience and has been involved in numerous cross-border mergers and acquisitions. Gary is Chairman of Cromwell Property Group Limited and Ardent Leisure Group Limited, Executive Director of Ariadne Australia Limited, and a Director of Thorney Opportunities Limited and Hearts and Minds Investments Limited. Gary is also a Commissioner of the Australian Rugby League Commission and a Director of the Victor Chang Cardiac Research Institute. Gary was Chairman of Coats Group plc from May 2004 to April 2012, Chairman of Clearview Wealth Ltd from 2013 to May 2016, Chairman of Ridley Corporation from June 2015 to June 2020, Executive Director of Guinness Peat Group plc from 1990 to April 2011 and has held directorships of numerous companies, including The Straits Trading Co Limited, Tag Pacific Limited, Pro-Pac Packaging Limited, Premier Investments Ltd, Westfield Group, Tower Australia Limited, Australian Wealth Management Limited, Tyndall Australia Limited (Deputy Chairman), Joe White Maltings Limited (Chairman), CIC Limited, 16 Estia Health | 2022-23 Annual Report Whitlam Turnbull & Co Limited and Industrial Equity Limited. Gary has authored numerous articles on a variety of legal and commercial topics. Gary was awarded a Member of the Order of Australia (AM) in recognition of his significant services to business and to the community. Sean Bilton Chief Executive Officer and Managing Director (appointed July 2022) BEc (UNSW), F FIN, INSEAD Appointed as the Chief Executive Officer and Managing Director at Estia Health in July 2022, Sean was previously in the roles of Chief Operating Officer and Deputy CEO since October 2018. In his COO role, Sean led the Workforce, Funding and Procurement Teams, together with P&L responsibility for Estia Health’s portfolio of homes. Sean has also overseen the successful commissioning of three new homes and consideration of future growth opportunities. His success in leading the company through an unprecedented and complex period of change during the COVID-19 pandemic and the Aged Care Royal Commission ensured Estia Health’s continued standing in the sector. During his tenure, Sean has worked closely with the Chief People Officer on the development and operationalisation of Estia Health’s employee attraction and retention strategy. Sean has worked for more than 15 years in the sector, his involvement commencing as an Asset Manager at AMP Capital where he managed the integration of multiple acquisitions, which were the genesis of the Opal Healthcare business. When joining Opal as the Head of Commercial in 2010, Sean was responsible for overseeing the acquisition and development led growth of the business, as well as customer acquisition, communications, and marketing. He holds a Bachelor of Economics from UNSW, is a Fellow of the Financial Services Institute of Australia and a graduate of the Advanced Management Program at INSEAD. Norah Barlow, ONZM Independent Non-executive Director BCA, ACA Norah holds a Bachelor of Commerce and Administration from Victoria University and is a Chartered Accountant. Norah is amongst Australasia’s most experienced and respected executives and directors, with an in-depth knowledge of the aged and health care sector. Norah also holds extensive experience as the highly respected former CEO and former Director of Summerset Group, an NZX and ASX-listed company named Australasia’s best retirement village operator for four years running. Norah has a strong background across business leadership and management, strategy, corporate finance, governance, tax and accounting. Norah was President of the Retirement Villages Association (NZ) for seven years and made an Officer of the New Zealand Order of Merit for services to business in 2014. Norah was also a Non-executive Director of Ingenia Communities Group, Evolve Education Group Limited, and chair of the Audit Committee for Methven Limited. Norah stepped down as CEO of Estia Health in November 2018 and remains on the board as a Non-executive Director. Norah is currently Chief Executive of Heritage Lifecare Limited. Paul Foster Independent Non-executive Director B.Comm, MA, MAICD Paul holds a Bachelor of Commerce (with Merit) from the University of Wollongong and a Master of Arts from UNSW Australia. Paul is an experienced Financial Services professional and Company Director, with more than 20 years of investment experience in the infrastructure, private equity and real estate asset classes, including substantial investments in the healthcare sector. Paul is a Managing Director at Pacific Equity Partners, one of Australia’s largest alternative investment management firms. He is also a Director of PEP Services Pty Ltd and PEP Advisory Services Pty Ltd. Paul was a Director of the Opal Aged Care Group (formerly Domain Principal Group) between 2010 and 2015 and was Chairman of the Group in 2011. Paul was head of AMP Capital’s Infrastructure investment business in Australia and New Zealand until 2015. Before AMP Capital, he was an investment professional at Macquarie Group and Perpetual Investments. helen Kurincic Independent Non-executive Director MBA, Grad Dip Wom Stud, PBC Crit Care, Cert NSg, FAICD, FGIA Helen holds a Master of Business Administration from Victoria University. Helen has extensive executive and non- executive experience across the healthcare sector. Helen is Chairman of Integral Diagnostics Limited and McMillan Shakespeare Limited, and a Non-executive Director of HBF Health Limited. Helen was previously the Chief Operating Officer and Director of Genesis Care for seven years from early inception in 2007, creating Australia’s largest radiation oncology and cardiology service business. Previous roles also include Non-executive Director of Sirtex Medical Limited, Non-executive Director of DCA Group Limited which included residential aged care in Australia and New Zealand, Non-executive Director of AMP Capital Investor’s aged care business Domain Principal Group, CEO and Executive Director of residential aged care provider Benetas and Board member of Melbourne Health and Orygen Research Centre. Helen has also been actively involved in government policy reform across various areas of the healthcare sector. Karen Penrose Independent Non-executive Director B.Com (UNSW), FAICD, CPA Karen is an experienced Company Director who has served as a full- time Non-executive Director since 2014 on the boards of ASX listed companies across the financial services, aged care, healthcare, resources and infrastructure sectors. Karen’s executive career was in leadership and CFO roles, mainly in financial services. Karen worked with CBA and HSBC for over 20 years. She is passionate 2022-23 Annual Report | Estia Health 17 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance about consumer outcomes, financial management and well-versed in operating in a rapidly changing regulatory environment. Karen is a Director and Chair of the Audit Committee of Bank of Queensland, Ramsay Health Care and Cochlear. She is also Director of Marshall Investments Pty Ltd and Rugby Australia Limited. Karen was formally a director of Vicinity Centres, Future Generation Global Investment Company Limited, AWE Limited and Spark Infrastructure Group Limited. Karen is a member of Chief Executive Women. Professor Simon Willcock, AM Independent Non-executive Director MBBS (Hons 1), PhD, FRACGP, GAICD Simon was appointed to the Board on 1 September 2022. He is a General Practitioner and the Director of Primary Care and wellbeing at MQ Health (a Macquarie University health entity). He was previously Head of the Discipline of General Practice in the University of Sydney Medical Program. His education and research interests include the health of doctors, generational change in the medical workforce, aged care, men’s health and musculoskeletal medicine. Simon trained as a rural procedural GP and practiced in Inverell, NSW for seven years. For the past thirty years he has worked in academic and clinical practice in Sydney and has had a number of educational leadership roles. Simon was until recently an elected board member and Chair of the Avant Mutual Group and is currently an elected board member and Deputy Chair of the Sydney North Health Network. 18 Estia Health | 2022-23 Annual Report Corporate Governance Estia Health’s Corporate Governance Statement for 2023 (Statement) outlines the Group’s principal corporate governance practices in place during the financial year ended 30 June 2023. Copies of all governance documents referred to in this Statement can be found at the Estia Health investor website. Each of these committees operate in accordance with specific charters clarifying composition, functions and responsibilities. In addition, the Board may establish other committees or sub-committees or delegate authority to existing committees to oversee specific activities. In FY23, there were 50 formal Board and Board committee meetings. Between formal meetings, management provided the Board with material business and other updates as well as information in response to requests from Board meetings. In addition, Board directors believe that informal conversations with staff are important in assessing the culture within Estia Health, resulting in visits to homes being scheduled throughout the year, with director’s also attending the annual management conference. Details of the number of committee meetings held during the year and individual directors’ attendance at these meetings can be found in the 2023 Directors’ Report. Governance policies and practices are consistent with the 4th edition of the ASX Corporate Governance Council’s Corporate Governance Principles and Recommendations (ASx Governance Principles). These policies and practices are reflected in this Statement as well as our Appendix 4G. The Statement was approved by the Board on 22 August 2023. The Board and executive leadership team maintain high standards of corporate governance as part of the Group’s commitment to create value for stakeholders through effective strategic planning, risk management, transparency and corporate responsibility. Governance practices are reviewed regularly considering the growth in the Group and relevant emerging corporate governance developments. Board committees Our Board has delegated specific authority to four Board committees, which assist the Board by examining various issues and making recommendations. The composition and effectiveness of the committees are reviewed on an annual basis, with a description of each committee and its responsibilities set out in the Corporate Governance Statement. • Audit Committee • Risk Management Committee • Nomination and Remuneration Committee • Property and Investment Committee. Committee membership The composition of the committees which operated during the financial year was as follows: Membership Audit Committee Nomination & Remuneration Committee Risk Management Committee Property & Investment Committee Chair Karen Penrose Paul Foster Helen Kurincic Norah Barlow ONZM Member Dr Gary H Weiss AM Dr Gary H Weiss AM Paul Foster Dr Gary H Weiss AM Member Helen Kurincic Helen Kurincic Karen Penrose Paul Foster Member 1 Appointed 1 September 2022 Prof. Simon Willcock AM1 2022-23 Annual Report | Estia Health 19 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report About this report Chairman and CEO’s Review Key Highlights About Estia Health Board and Governance Corporate Governance Responsibilities of management The Chief Executive Officer and Managing Director (CEO/MD) oversees the day-to-day management of the business and, with the support of the executive leadership team, reports to the Board on the exercise of his delegated authority. The CEO/MD has been delegated the authority to manage the Group in accordance with the strategy, plans and policies approved by the Board. The delegations are reviewed by the Board from time to time. The CEO/MD, Chief Operating Officer (COO) and Chief Financial Officer (CFO) report to the Board at each meeting. In addition to regular reporting from management, the Board has unlimited access to senior management and external advisors. Estia Health Board Formally delegates certain functions to Board Committees and to management via the Board and Committee Charters. Directly retains responsibility for a number of matters, including: • overall strategic guidance, instilling of the Group’s values and approving the Code of Conduct • oversight of management • oversight of financial and capital management • promotion of effective engagement with shareholders • promoting ethical and responsible decision-making • ensuring a robust risk management framework is in place • establishing the Group’s risk appetite • monitoring the systems of compliance, risk management and control • oversight of the Group’s process for making timely and balanced disclosure of all material information • oversight of policies governing the Group’s relationship with other stakeholders and those related to Environment, Social and Governance (ESG), Work Health and Safety (WHS) and other regulatory and statutory requirements. Board committees I N O T A G E L E D Audit Committee Risk Management Committee Nomination & Remuneration Committee Property & Investment Committee Y T I L I B A T N U O C C A CEO/Managing Director and other senior executives Executive committees Operations and line management 20 Estia Health | 2022-23 Annual Report Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Executive Leadership Team Sean Bilton Chief Executive Officer and Managing Director Appointed as the Chief Executive Officer and Managing Director at Estia Health in July 2022, Sean was previously in the roles of Chief Operating Officer and Deputy CEO since October 2018. In his COO role, Sean led the Workforce, Funding and Procurement Teams, together with P&L responsibility for Estia Health’s portfolio of homes. Sean has also overseen the successful commissioning of three new homes and consideration of future growth opportunities. His success in leading the company through an unprecedented and complex period of change during the COVID-19 pandemic and the Aged Care Royal Commission ensured Estia Health’s continued standing in the sector. During his tenure, Sean has worked closely with the Chief People Officer on the development and operationalisation of Estia Health’s employee attraction and retention strategy. Sean has worked for more than 15 years in the sector, his involvement commencing as an Asset Manager at AMP Capital where he managed the integration of multiple acquisitions, which were the genesis of the Opal Healthcare business. When joining Opal as the Head of Commercial in 2010, Sean was responsible for overseeing the acquisition and development led growth of the business, as well as customer acquisition, communications, and marketing. He holds a Bachelor of Economics from UNSW, is a Fellow of the Financial Services Institute of Australia and a graduate of the Advanced Management Program at INSEAD. Fiona Caldwell Chief Information Officer With over 25 years’ experience in various IT strategic and operational leadership capacities, Fiona brings to Estia Health a wealth of practised knowledge and a sound background in managing IT solutions and projects. Appointed to the role of Chief Information Officer in October 2017, Fiona leads Estia Health’s IT team in the delivery of modern and innovative technologies and services and seeks to advance the level of assistance and amenities available at Estia Health. Fiona is a recognised leader in optimising the IT user experience. She has extensive experience in the Government and Commercial sectors, including Village Roadshow, Cenitex and the Tatts Group. Fiona holds a Bachelor of Computing and Master of Business Administration from Monash University. Cath Gillard Chief People Officer Cath’s professional career spans over 25 years in human resources and employee relations. Prior to joining Estia Health in May 2022 as Chief People Officer, Cath was the Executive Director People & Culture at Australian Red Cross Lifeblood, a role she held for five years. Cath has also held senior human resources positions within the General Electric group of companies, Linfox and the Toll Group. Earlier in her career, Cath practiced as an employment and industrial relations lawyer for over a decade with law firms Minter Ellison and Lander & Rogers. At the time, she provided legal advice across multiple industry sectors including health, state government, financial services, manufacturing and construction. Cath holds a Bachelor of Laws (Honours) and a Bachelor of Arts from The University of Melbourne and a Masters of Management (Human Resources) from Monash University. She is a Graduate of the Australian Institute of Company Directors and is a Certified Human Resources Practitioner (Australian Human Resources Institute). Damian hiser Chief Operating Officer Appointed as Chief Operating Officer of Estia Health in July 2022, Damian is a senior healthcare executive with more than three decades experience in the private health care sector, both overseas and in Australia, and most recently over ten years in aged care in Australia. Prior to his appointment as the COO, Damian was the Chief Customer Officer from October 2017. Damian brings a wealth of experience, financial acumen, and understanding of the complexities of both health and aged care systems. As Chief Operating Officer, Damian is responsible for leading Estia Health’s operations teams, initiating improvements to ensure the highest level of care is delivered to residents in our homes annually. Damian ensures that every one of our 70+ homes engage with their local communities and delivers exceptional and 2022-23 Annual Report | Estia Health 21 compassionate care for all our residents and their families. Anthony Rice Chief Financial Officer Joining Estia Health in July 2023 as Chief Financial Officer, Anthony holds 25 years’ experience in senior finance roles across a range of aged care, healthcare and finance sector businesses. Prior to joining Estia Health, Anthony was Chief Financial Officer and Chief Investment Officer of Japara Healthcare, an ASX listed aged care provider. Prior to joining Japara Healthcare, Anthony’s background was as a specialist aged care, real estate and healthcare sector corporate adviser with over 20 years’ experience in investment banking, at JPMorgan and most recently at Macquarie Group, where as a Managing Director he advised clients on corporate strategy, debt and equity raising and mergers and acquisitions. Anthony is a Chartered Accountant and holds a Masters in Applied Finance from the University of Melbourne. Suzy Watson General Counsel and Chief Privacy Officer Suzy was appointed to the role of General Counsel in October 2014 and in this role provides comprehensive advice on a full spectrum of legal and compliance matters to support corporate activity, operations and strategic growth. Prior to this appointment, she served as the in-house counsel for the Bupa Group both in Sydney and internationally. Suzy holds over 15 years of experience in both private practice and in house roles spanning healthcare, commercial and corporate law. She is a dual qualified lawyer in both Australia and in the United Kingdom. Suzy holds an LLM (Applied Law) majoring in In-House Legal Practice (Distinction), an LLM in International Economic Law (Distinction) and a Bachelor of Arts (Hons) in Law and Government from the University of Manchester. Suzy was awarded the 2016 Leonard Watson Chant Legacy scholarship (Governance Institute of Australia) and the National Industry Scholarship for Women in Leadership. Suzy is a Fellow of the Governance Institute of Australia, a member of the Law Institute of Victoria and the Association of Corporate Counsel. Damian holds a Bachelor of Optometry (UNSW) and a Master of Business Administration (UTS). Leanne Laidler Chief Quality and Risk Officer Appointed in May 2019 as the Chief Quality and Risk Officer, Leanne is a senior healthcare executive with over 40 years’ experience in the hospital sector in Australia and overseas. Prior to her appointment with Estia Health, Leanne was National Deputy Clinical Governance Manager for Ramsay Health Care and previously Group Vice President Nursing, Learning and Operational Excellence with Parkway Health based in Singapore. Leanne is responsible for leading Estia Health’s delivery of high quality care to residents in safe and supportive environments. This involves the development and implementation of a person- centred care framework that combines quality and risk management strategies. Leanne’s role is focused on embedding a continuous improvement culture, using quality indicator measurement and a risk management framework that enables transparent incident reporting, data analysis, trending and benchmarking with validation of compliance via audit. Leanne is a Registered Nurse with a post registration Bachelor of Nursing awarded from Deakin University and a Master of Business from Monash University. Michael Lockwood Chief Development and Property Officer Michael has worked in the property and construction industry for over 20 years, with more than half this time directly involved in the aged care and retirement living sectors. He has held roles working closely with developers, builders and not-for-profit operators. Michael is responsible for executing Estia Health’s property growth and renewal strategy, as well as asset management across the portfolio. Prior to joining Estia Health, Michael was the General Manager, Property & Housing for Catholic Healthcare and previously Construction Manager for Anglican Retirement Villages where he led the strategy, new developments and property services. Michael holds a Bachelor of Engineering (Civil) from the University of Technology, Sydney as well as a Master of Commerce (Property Investment & Development) from the University of Western Sydney. 22 Estia Health | 2022-23 Annual Report About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report COVID-19 The steadily reducing impact of COVID-19 throughout the reporting period reflects ongoing efforts to manage and mitigate the impact of the pandemic. The Group continues to adopt a disciplined and carefully managed program of protective and preventative measures in accordance with local health authorities and its own risk assessments. These measures have varied throughout the year as external circumstances have evolved. The Group has ensured that all staff without medical exemption have had at least three doses of an approved COVID-19 vaccine, and mandates participation in the annual influenza vaccine program. In addition, the Group has strongly encouraged and facilitated vaccination of residents. The impact of COVID-19 on the sector continued to reduce in the early part of the period, in line with the reduced impact in the wider Australian community and reduced Public Health settings. This saw a reduction in outbreaks, exposures and costs associated with personal protective equipment, cleaning and waste disposal, as well as a reduction in enforced staff absences through sickness. More than three years since the pandemic was declared, the Group’s frontline staff continue to demonstrate extraordinary support and care for residents and families at a time when many are also experiencing the consequences of COVID-19 within their own families and communities. Their dedication and commitment to supporting residents in such difficult circumstances has been remarkable. The ‘Fourth Wave’, which escalated in the community during November and into January 2023, resulted in a partial reversal of this decline, which was repeated during the ‘Fifth Wave’ in May and June 2023. Nevertheless, the high level of vaccination rates and the effectiveness of anti-viral medications is frequently resulting in shortened periods of infection and lower levels of impact on the health of residents and staff compared to prior periods. This has resulted in the direct operational and financial impacts of COVID-19 continuing to reduce, supported by the extension of Government grant schemes to recover the majority of costs associated with managing outbreaks. At other times during the year, the extent of COVID-19 in the wider community has been reflected in lower frequency and impact of outbreaks in the whole sector, including the Group’s homes. 2022-23 Annual Report | Estia Health 23 Sustainability As one of Australia’s largest providers in aged care services, Estia Health is committed to the generation of value, both in financial and non-financial aspects, for our stakeholders. This includes our residents, their families, our employees, investors and the broader community. Our corporate strategic framework is structured around five fundamental pillars: People, Customer, Community, Quality and Growth. These pillars define how we deliver our industry-leading aged care services. Integrated across each of these pillars is the principle of sustainability, demonstrating our commitment to addressing environmental, social and governance (ESG) challenges. We believe that the integration of sustainability principles into our overall strategy, procedures and practices, recognises that this is an important part of creating value for all our stakeholders. This year, we continued to advance our performance across environmental, social and governance domains, with a dedicated Sustainability Committee, comprised of Executives and Senior Management, with the responsibility of formulating and implementing sustainability initiatives, monitoring performance metrics and focussing on strategic targets within the Sustainability Strategy. 24 Estia Health | 2022-23 Annual Report About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Approach to sustainability Our 2020-2024 Sustainability Strategy recognises the long-term viability and profitability of the Group. This depends on the wellbeing of employees, our commitment to fostering and integrating with local communities and the ongoing health and preservation of natural environments. The Estia Health 2020-2024 Sustainability Framework is mapped against the United Nations Sustainable Development Goals (SDGs), with key projects and initiatives aimed at achieving priority targets within our Sustainability Framework in the three focus areas of: Supporting our people; Enhancing our community; and Respecting our environment. Supporting our people Caring for the safety and wellbeing of our residents and employees continues to be the highest priority of Estia Health. The safety and care of our residents is achieved through the skills, dedication and compassionate care of our people. In the aged care sector, the pursuit of talent and the ability to attract and retain a highly skilled workforce persist as a challenge, both for our industry and our organisation. Our strategic workforce approach, based upon organisational culture, career progression and employee value proposition, aims to set us apart from others in the sector, as we seek to become the residential aged care employer of choice. We do this by offering a safe, caring and supportive environment for our people to grow their careers, develop skills and work collaboratively as an important member of the Estia Health family. Enhancing our community Estia Health aged care homes provide vital social infrastructure within our local communities. Our homes’ connections with local health networks allow us to provide quality care to our residents and support those that require access to residential aged care services. Our commitment to community engagement goes beyond the boundaries of our homes, and we recognise the importance of our residents maintaining their connections with the broader community. It is through these connections that our residents can build meaningful relationships, fostering a sense of belonging and connectedness, enriching the lives of our residents. Throughout the year, all of our aged care homes have consistently maintained active community engagement plans, positively contributing to our immediate surroundings while also reinforcing our commitment to being a responsible and engaged member of the broader community. Respecting our environment We recognise our role in ensuring the enduring sustainability of our organisation and the planet for protection of the environment for future generations. In line with our commitment to the environment, we continued in our work in the reduction of greenhouse gas emissions, more efficient energy consumption, responsible water usage and effective waste management. We monitor climate-related risks and opportunities. In doing so, we align ourselves with the recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD). The TCFD roadmap, outlined in the Directors’ Report which forms part of the annual financial report section of this Annual Report, sets out the Group strategy and provides a structured framework which guides our efforts in assessing and mitigating climate-related risks while also harnessing the opportunities they present. 2022-23 Annual Report | Estia Health 25 FY23 sustainability outcomes Foundation Focus area Alignment to SDG Description health & safety Wellbeing Supporting our people Lost Time Injury Frequency Rate (LTIFR) 1 Estia Health employees who have completed psychological first aid training Fy24 target Fy23 outcome 6.0 4% 8.1 3.1% Diversity & inclusion Gender pay gap for equivalent roles 2 Zero 2.2% Training & development Recruitment to leadership roles internally 50% 41% Energy & carbon Reduction in operational emissions intensity (Scope 1 and 2) 20% 19% Climate resilience Assets assessed for vulnerability to climate change 100% 100% Respecting our environment Waste Generated waste diverted from landfill 3 30% 20% Water Supply chain Community connection Social impact Enhancing our community 1 LTIFR target was adjusted from 3.0 to 6.0 in December 2022 2 Defined as zero gender pay gap for equivalent roles (defined as within a statistical tolerance range of +/- 2%) 3 Waste diversion target was adjusted from 50% to 30% in December 2022 4 Target adjusted from ‘High risk suppliers that have completed an additional screening for modern slavery risks’ in December 2022 5 CER superseded by NQIP - CER reporting ceased as of 31 March 2023 26 Estia Health | 2022-23 Annual Report Average water consumption intensity reduction Under review Audit Commenced Key suppliers representing 80% of total non-direct employee costs will have Sustainability and Modern Slavery commitments incorporated into new or renewed contracts 4 80% by value of 73% by value of total expenses total expenses Homes that have an active and bespoke community engagement plan updated annually 100% 100% Designed, implemented, and annually report against a Social Impact 87% 76% Framework 5 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Foundation Focus area Alignment to SDG Description health & safety Wellbeing Supporting our people Lost Time Injury Frequency Rate (LTIFR) 1 Estia Health employees who have completed psychological first aid training Fy24 target Fy23 outcome 6.0 4% 8.1 3.1% Diversity & inclusion Gender pay gap for equivalent roles 2 Zero 2.2% Training & development Recruitment to leadership roles internally 50% 41% Energy & carbon Reduction in operational emissions intensity (Scope 1 and 2) 20% 19% Climate resilience Assets assessed for vulnerability to climate change 100% 100% Respecting our environment Waste Generated waste diverted from landfill 3 30% 20% Water Supply chain Community connection Social impact Enhancing our community Average water consumption intensity reduction Under review Audit Commenced Key suppliers representing 80% of total non-direct employee costs will have Sustainability and Modern Slavery commitments incorporated into new or renewed contracts 4 80% by value of total expenses 73% by value of total expenses Homes that have an active and bespoke community engagement plan updated annually 100% 100% Designed, implemented, and annually report against a Social Impact Framework 5 87% 76% 2022-23 Annual Report | Estia Health 27 Risk Management The Board, the Board Risk Management Committee and management level committees are committed to the development and implementation, monitoring, review and continuous improvement of Estia Health’s risk management approach and framework. The Group’s risk management approach is an integrated, continuous process aimed at ensuring strategic and operational objectives are achieved and maintained, with internal control systems encompassing all policies, processes, standard operating procedures and practices established by management and / or the Board to provide reasonable assurance that: • established corporate and business strategies and objectives are achieved • risk exposure is identified and adequately monitored and managed • resources are acquired economically, adequately protected and managed efficiently and effectively in carrying out the Group’s business Risk Management Framework • significant financial, managerial and operating information is accurate, relevant, timely and reliable • there is an adequate level of compliance with policies, standards, procedures and applicable laws and regulations. The framework adopts a continuous improvement approach ensuring supporting process and practices continually evolve. While risk management is part of the responsibility of all Estia Health employees, managers, leaders and ultimately the Board, each risk has an identified executive leadership team member as an owner, with new and emerging risk reviewed regularly within the framework. Audit Committee Line 3 Board Risk Committee Clinical Governance Committee Line 2 Line 1 Nomination and Remuneration Committee Executive Risk Committee e t i t e p p A d n a e c n a r e o T l Quality Improvement Committee Clinical Development Steering Committee WhS and People Committees Environmental, Social and Governance (Sustainability) Committee LT. Governance/ Security Committee g n i t r o p e R d n a n o i t a l a c s E Operations and Line Management 28 Estia Health | 2022-23 Annual Report About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Three lines of defence 1st Line Roles 2nd Line Roles 3rd Line Roles • Front line employees and • Executive Risk Committee • Risk Committee (Board Three Lines Model l s e o R management • Operations and Executive management • Home-level Continuous Improvement Committee • Clinical Governance Committee (CGC) subcommittee) • Internal & External Audit Executive Management Team Executive Risk Committee Risk Committee • Oversee the effectiveness of risk management system and controls • Oversee compliance with the legal and regulatory requirements • Make recommendations to the Board regarding risks, actions adequacy of risk framework and disclosure on risk Internal & External Audit • Evaluates and tests internal controls • Sets and implements policy/ process requirements in adherence to risk management framework • Provides non-clinical oversight • Takes reports from committees and Executive on risk matters Clinical Governance Committee (CGC) • Reviews policies and outcomes of clinical practice and oversight of clinical governance Quality and Risk Team • Independent oversight, coaching, support, challenge and monitoring of risk awareness, identification and management • Coordinate responses to key regulatory changes s e i t i l i b i s n o p s e R • Consider risk within strategic, operational and planning reviews • Understand and aware of legislative / regulatory obligations • Collaborate with 2nd line to effectively identify, measure and report risk and compliance breaches • Create and maintain a culture that proactively manages risk and compliance • Makes decisions being mindful of creating and protecting value Line Management (Home, Central Services) • Primary responsibility for effective day to day risk treatment • Ensures strong internal controls • Awareness of risk processes and how and where to escalate events • Following guidance on risk or risk events Home Level – Continuous Improvement Committee • Oversee and report to QIC and CDSC on effectiveness of quality and risk activities at home level d r a o B h t l a e H a i t s E k r o w e m a r F & y g e t a r t S , y c i l o P e s r o d n E – t n e m e g a n a M k s i R f o e c n a n r e v o G s e e s r e v O 2022-23 Annual Report | Estia Health 29 30 Estia Health | 2022-23 Annual Report Tax Transparency Report For the year ended 30 June 2023 Estia Health Limited ABN 37 160 986 201 Chief Financial Officer’s Introduction Tax Governance and Strategy Tax Reconciliations and Contributions Income Tax Benefit Reconciliation Reconciliation of Income Tax Benefit to Current Tax Payable Explanation of Current Tax Payable Explanation of Material Temporary and Non-Temporary Differences Summary of Tax Contributions 32 33 33 33 34 34 34 35 2022-23 Annual Report | Estia Health 31 Chief Financial Officer’s Introduction Estia Health Limited (the “Group”) is one of Australia’s largest residential aged care providers with more than 8,000 employees caring for over 8,000 residents during the year across 73 homes in New South Wales, Queensland, Victoria and South Australia. The Group’s strategy is to: • Be a market leader in owning and developing high quality residential aged care homes in Australia • Provide residents with the highest standards of aged care services in an innovative, supportive and caring environment • Deliver earnings growth through sustained high occupancy rates, developing and commissioning new homes, enhancing existing homes and complementary acquisitions • Develop additional earnings from related services within the continuum of aged care. The Group is committed to having governance policies and practices that maintain a low tax risk environment to support the execution of the Group’s strategy. In creating a low tax risk environment, the Group: • Maintains a framework that ensures compliance with all statutory tax obligations • Maintains a tax risk management framework including undertaking tax assessments before implementing material transactions or arrangements that may lead to an increase in tax risk • Manages its tax affairs in a proactive manner in accordance with the relevant tax legislation • Seeks to maintain constructive working relationships with the Australian Taxation Office (“ATO”) and other relevant tax authorities. transparency report provides information on the Group’s tax affairs for FY23, including our tax strategy and governance, effective tax rate, and Australian tax contributions. This tax transparency report should be read in conjunction with the financial statements on pages 94 to 148 of this Annual Report. The purpose of this tax transparency report is to provide an overview of the tax contributions made by the Group and provide further information in relation to the Group’s tax governance process and tax profile. The information contained within this tax transparency report has been sourced from the audited financial statements contained within this Annual Report and other records of the Group. All information relates to the financial and income tax return years ended 30 June 2023 and 30 June 2022. All currency is in Australian Dollars, which is consistent with the currency reported in the audited financial statements. The Group is a tax resident of Australia and does not currently operate in foreign jurisdictions, nor has it entered into any international related party transactions or structures. We are pleased to disclose our approach to managing our tax responsibilities and the extent of our contribution to tax generation, collection and remittance to the relevant tax authorities in Australia. The information provided in this tax transparency report is released on a voluntary basis in accordance with the recommendations contained in the Board of Taxation’s Voluntary Tax Transparency Code. This tax Anthony Rice Chief Financial Officer October 2023 32 Estia Health | 2022-23 Annual Report About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report TAx GOVERNANCE AND STRATEGY The Group’s tax governance is overseen by the Board’s Audit Committee. The Board Tax Policy and Tax Risk Management Framework guide the Group’s approach to tax risk, outlines how the Group operates and are approved and implemented by the Board’s Audit Committee. These policies set out the Group’s approach to conducting its tax affairs and the management of tax risk. The policies include internal escalation processes, including to the Board’s Audit Committee dependent on the nature of the risk, and are reviewed on a periodic basis by the Group’s tax team with recommendations referred to the Audit Committee for approval. The Group’s approach to Tax Risk Management is to treat tax related matters responsibly in line with the relevant tax laws. The Group has a commitment to: • transparency • the provision of full and timely disclosures • act with integrity in all its tax related matters. Where there is uncertainty around a tax position in relation to a transaction or a category of transactions, the Group will take into consideration the potential impact on shareholder value, its market reputation and the impact of possible penalties imposed by the ATO and other relevant authorities. Tax positions are taken only when it could be concluded in the circumstances, having regard to relevant authorities, that the position taken is “more likely to be correct than incorrect”, as defined in the Taxation Administration Act 1953. Tax positions taken in relation to significant items where this definition is considered as potentially open to challenge are reported to the Board’s Audit Committee. Where appropriate, the Group engages with its external advisers to receive advice. The Group seeks to have professional working relationships with the ATO and other relevant tax authorities. The Group adopts structures and positions that align to its business objectives and are not driven by the objective of securing tax outcomes. TAx RECONCILIATIONS AND CONTRIBuTIONS INCOME TAx BENEFIT RECONCILIATION A full reconciliation of the Group’s accounting loss for the year to its income tax benefit is included in Note B7 to the financial statements on page 108 of this Annual Report. The Group’s accounting loss has been determined in accordance with Australian Accounting Standards (the “Standards”). From this accounting loss, the Group applies Australian tax legislation to determine its taxable income or loss for the period, by deducting allowable deductions from assessable income. For FY23, the Group has determined that it has tax losses to which it applied the Australian statutory income tax rate of 30% (2022: 30%) to calculate the income tax benefit for the year. Accounting loss before income tax 2023 2022 $’000 $’000 (43,373) (73,558) At the Australian statutory income tax rate of 30% (2022: 30%) (13,012) (22,067) Adjustments in respect of income tax of previous year Utilisation of previously unrecognised tax losses Non-deductible expenses Income tax benefit Effective tax benefit rate (2) (166) 3,705 31 - 840 (9,475) (21,196) (21.8%) (28.8%) The Group’s Effective Tax Rate of negative 21.8% (2022: negative 28.8%) deviates from the Australian statutory income tax rate of 30% due to the non-deductible expenses incurred in the current year, including acquisition related costs of $8,588,000 ($2,576,000 tax effected ) (2022: Nil) and various other immaterial non-deductible costs, reducing the income tax benefit to the Group. 2022-23 Annual Report | Estia Health 33 TAx RECONCILIATIONS AND CONTRIBuTIONS (Continued) RECONCILIATION OF INCOME TAx BENEFIT TO CURRENT TAx PAYABLE Income tax benefit Add / (subtract): Net temporary differences Under provision in prior years 2023 $’000 2022 $’000 (9,475) (21,196) 24,496 - 17,795 (2,137) Current tax expense / (benefit) included in income tax expense 15,021 (5,538) Add / (subtract): Tax refunds from / (payments to) tax authorities 8,870 (7,584) Income tax payable acquired upon business combinations Net opening balance Net current tax payable / (receivable) 491 (11,960) - 1,162 12,422 (11,960) ExPLANATION OF CURRENT TAx PAYABLE As at 30 June 2023, the Group has a current tax payable balance of $12,422,000. The Group received the tax refund from the ATO in November 2022 relating to the tax receivable balance of $11,960,000 reported at 30 June 2022. As result of the reported tax loss during FY22 the Group was not required to remit monthly PAYG instalments subsequent to the processing of the FY22 income tax return in September 2022. ExPLANATION OF MATERIAL TEMPORARY AND NON-TEMPORARY DIFFERENCES A detailed reconciliation of accounting loss to income tax benefit and material temporary and non-temporary differences is disclosed in Note B7 to the financial statements on page 108 of this Annual Report. Temporary differences result from differing recognition criteria between the tax and accounting treatment of certain transactions which result in transactions being recognised in different periods for tax and accounting purposes. The deferred tax assets and liabilities closing balances at each year end that created the movement in the material temporary differences in the 30 June 2023 year are summarised in the table below. Deferred tax assets / (liabilities) relating to: Amortisation of bed licences Accelerated depreciation and impairment Accrued income and expenses Net deferred tax liabilities 2023 $’000 2022 $’000 (23,480) (46,961) (54,916) (59,562) 19,947 22,564 (58,449) (83,959) The total FY23 movement in net deferred tax liabilities of $25,510,000 comprises three components: • $24,496,000 charged to the consolidated statement of profit or loss • $343,000 credited to equity • $1,357,000 arose upon business combinations 34 Estia Health | 2022-23 Annual Report About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report TAx RECONCILIATIONS AND CONTRIBuTIONS (Continued) Of the amount charged to the consolidated statement of profit or loss, $23,481,000 mainly arises from the amortisation charge of $80,466,000 relating to bed licences. This amortisation is as a result of the Government’s decision to abolish the Aged Care Approvals Round which will be effective on 30 June 2024, with bed licences ceasing to exist at this date. Under tax legislation, bed licences are classified as capital assets, therefore the related depreciation is not deductible for tax purposes in the years when it occurs. However, a capital loss should become available to be carried forward when the abolition of bed licences becomes effective on 30 June 2024. This capital loss could be utilised against future capital gains of the Group, subject to prevailing tax legislation and tax loss recoupment tests. SUMMARY OF TAx CONTRIBUTIONS Taxes paid / (refunded) by type Income tax, net Payroll tax Fringe benefits tax Council rates Land tax Stamp duties, net1 Total taxes paid, net Taxes collected and remitted by type Employee PAYG withholding GST (collected and remitted) GST (paid but reclaimed) Total taxes collected and remitted, net The above taxes were remitted to the following Australia revenue authorities: Australian Federal Government State Governments Local Governments Total tax contributions, net 1 Included in the prior year was a refund of stamp duties of $977,000 from the NSW State Revenue Office. 2023 $’000 (8,870) 23,983 137 2,019 349 415 2022 $’000 7,584 20,715 70 2,077 653 (531) 18,033 30,568 85,495 186 81,388 629 (20,759) (15,670) 64,922 66,347 56,189 24,747 2,019 82,955 74,001 20,837 2,077 96,915 2022-23 Annual Report | Estia Health 35 36 Estia Health | 2022-23 Annual Report Annual Financial Report For the year ended 30 June 2023 Estia Health Limited ABN 37 160 986 201 Corporate Information Directors’ Report Auditor’s Independence Declaration Consolidated Statement of Profit or Loss and Other Comprehensive Income Consolidated Statement of Financial Position Consolidated Statement of Changes in Equity Consolidated Statement of Cash Flows Notes to the Consolidated Financial Statements A About this Report B Our Performance C Assets and Liabilities D Capital, Financing, RADs and Risk E Other Information Directors’ Declaration Independent Auditor’s Report Additional Information 38 39 93 94 95 96 97 98 98 101 114 133 144 149 150 158 2022-23 Annual Report | Estia Health 37 Corporate Information ABN 37 160 986 201 DIRECTORS Dr. Gary H Weiss, AM Chairman Sean Bilton Managing Director and CEO (Appointed 11 July 2022) Norah Barlow, ONZM Property and Investment Committee Chair Paul Foster Nomination and Remuneration Committee Chair Helen Kurincic Risk Management Committee Chair Karen Penrose Audit Committee Chair Professor Simon Willcock, AM (Commenced 1 September 2022) Ian Thorley Managing Director and CEO (Resigned 13 July 2022) COMPANy SECRETARy Leanne Ralph REGISTERED OFFICE Level 9, 227 Elizabeth Street Sydney NSW 2000 PRINCIPAL PLACE OF BUSINESS Level 9, 227 Elizabeth Street Sydney NSW 2000 SOLICITORS Minter Ellison Governor Macquarie Tower 1 Farrer Place Sydney NSW 2000 King Wood & Mallesons Governor Phillip Tower 1 Farrer Place Sydney NSW 2000 Thomson Geer Rialto South Tower 525 Collins Street Melbourne VIC 3000 BANKERS Westpac Banking Corporation 275 Kent Street Sydney NSW 2000 Commonwealth Bank of Australia 201 Sussex Street Sydney NSW 2000 Australia and New Zealand Bank 242 Pitt Street Sydney NSW 2000 AUDITORS Ernst & Young 8 Exhibition Street Melbourne VIC 3000 DIRECTORS’ REPORT The names and qualifications of the Directors of Estia Health Limited (“the Company”) and its subsidiaries (collectively the “Group” or “Estia Health”) who held office during the financial year and until the date of this report are set out below. Directors were in office for the entire year unless otherwise stated. DIRECTORS The names and qualifications of the Directors of Estia Health Limited (“the Company”) and its subsidiaries (collectively the “Group” or “Estia Health”) who held office during the financial year and until the date of this report are set out below. Directors were in office for the entire year unless otherwise stated. More information relating to the Directors can be found in the investor centre section of the Group's website. (https://investors.estiahealth.com.au/investor-centre). Dr. GARY H WEISS AM (CHAIRMAN) Gary was appointed as an Independent Non-executive Director in February 2016 and was appointed as Chairman on 31 December 2016. Gary holds the degrees of LL. B (Hons) and LL.M (with dist.) from Victoria University of Wellington, as well as a Doctor of Juridical Science (JSD) from Cornell University, New York. SEAN BILTON (MANAGING DIRECTOR AND CEO) Sean was appointed as the Managing Director and CEO on 11 July 2022. Sean held the roles of Chief Operating Officer and Deputy CEO prior to the appointment. Sean holds a Bachelor of Economics from UNSW, is a Fellow of the Financial Services Institute of Australia and a graduate of the Advanced Management Program at INSEAD. NORAH BARLOW ONZM (PROPERTY AND INVESTMENT COMMITTEE CHAIR) Norah was appointed to the Board in November 2014 as an Independent Non-executive Director. Norah was appointed Acting CEO from September 2016, and appointed permanently to the roles of Managing Director and CEO in November 2016. Norah stepped down from the roles of Managing Director and CEO on 23 November 2018 and remains on the Board as a Non-executive Director. Norah holds a Bachelor of Commerce and Administration from Victoria University of Wellington and is a Chartered Accountant. University of NSW. PAUL FOSTER (NOMINATION AND REMUNERATION COMMITTEE CHAIR) Paul was appointed as an Independent Non-executive Director in February 2016. Paul holds a Bachelor of Commerce (with Merit) from the University of Wollongong and a Master of Arts from the HELEN KURINCIC (RISK MANAGEMENT COMMITTEE CHAIR) Helen was appointed as an Independent Non-executive Director in July 2017. Helen originally qualified as a Registered Nurse specialising in Intensive Care and holds the degrees of Graduate Diploma in Women's Studies and an MBA from Victoria University, Melbourne and has also attended Harvard Business School where she completed programs in Best Practice Leadership and Business Innovations in Global Healthcare. KAREN PENROSE (AUDIT COMMITTEE CHAIR) Karen was appointed to the Board on 17 October 2018 as an Independent Non-executive Director. Karen holds a Bachelor of Commerce from the University of NSW, CPA and FAICD. PROFESSOR SIMON WILLCOCK AM Simon was appointed to the Board on 1 September 2022 as an Independent Non-executive Director. Simon has been the independent chair of the Group’s Clinical Governance Committee since 2019 and has an extensive academic and clinical career including a number of Commonwealth and State Ministerial appointments. He is a Director of Sydney North Primary Health Network and was previously a Director and Chair of Avant Mutual Group. Simon is currently Program Director for Primary Care and Wellbeing Services at MQ Health, a subsidiary of Macquarie University. IAN THORLEY (FORMER MANAGING DIRECTOR AND CEO) Ian was appointed as the Managing Director and CEO on 23 November 2018. Ian previously held the roles of Chief Operating Officer and Deputy CEO prior to the appointment. Ian retired from the role of Managing Director and CEO with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. Ian holds a Bachelor of Health Administration and a Master of Commerce from the University of NSW. 38 Estia Health | 2022-23 Annual Report Estia Health Limited 4 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Directors’ Report Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT The names and qualifications of the Directors of Estia Health Limited (“the Company”) and its subsidiaries (collectively the “Group” or “Estia Health”) who held office during the financial year and until the date of this report are set out below. Directors were in office for the entire year unless otherwise stated. DIRECTORS The names and qualifications of the Directors of Estia Health Limited (“the Company”) and its subsidiaries (collectively the “Group” or “Estia Health”) who held office during the financial year and until the date of this report are set out below. Directors were in office for the entire year unless otherwise stated. More information relating to the Directors can be found in the investor centre section of the Group's website. (https://investors.estiahealth.com.au/investor-centre). Dr. GARY H WEISS AM (CHAIRMAN) Gary was appointed as an Independent Non-executive Director in February 2016 and was appointed as Chairman on 31 December 2016. Gary holds the degrees of LL. B (Hons) and LL.M (with dist.) from Victoria University of Wellington, as well as a Doctor of Juridical Science (JSD) from Cornell University, New York. SEAN BILTON (MANAGING DIRECTOR AND CEO) Sean was appointed as the Managing Director and CEO on 11 July 2022. Sean held the roles of Chief Operating Officer and Deputy CEO prior to the appointment. Sean holds a Bachelor of Economics from UNSW, is a Fellow of the Financial Services Institute of Australia and a graduate of the Advanced Management Program at INSEAD. NORAH BARLOW ONZM (PROPERTY AND INVESTMENT COMMITTEE CHAIR) Norah was appointed to the Board in November 2014 as an Independent Non-executive Director. Norah was appointed Acting CEO from September 2016, and appointed permanently to the roles of Managing Director and CEO in November 2016. Norah stepped down from the roles of Managing Director and CEO on 23 November 2018 and remains on the Board as a Non-executive Director. Norah holds a Bachelor of Commerce and Administration from Victoria University of Wellington and is a Chartered Accountant. PAUL FOSTER (NOMINATION AND REMUNERATION COMMITTEE CHAIR) Paul was appointed as an Independent Non-executive Director in February 2016. Paul holds a Bachelor of Commerce (with Merit) from the University of Wollongong and a Master of Arts from the University of NSW. HELEN KURINCIC (RISK MANAGEMENT COMMITTEE CHAIR) Helen was appointed as an Independent Non-executive Director in July 2017. Helen originally qualified as a Registered Nurse specialising in Intensive Care and holds the degrees of Graduate Diploma in Women's Studies and an MBA from Victoria University, Melbourne and has also attended Harvard Business School where she completed programs in Best Practice Leadership and Business Innovations in Global Healthcare. KAREN PENROSE (AUDIT COMMITTEE CHAIR) Karen was appointed to the Board on 17 October 2018 as an Independent Non-executive Director. Karen holds a Bachelor of Commerce from the University of NSW, CPA and FAICD. PROFESSOR SIMON WILLCOCK AM Simon was appointed to the Board on 1 September 2022 as an Independent Non-executive Director. Simon has been the independent chair of the Group’s Clinical Governance Committee since 2019 and has an extensive academic and clinical career including a number of Commonwealth and State Ministerial appointments. He is a Director of Sydney North Primary Health Network and was previously a Director and Chair of Avant Mutual Group. Simon is currently Program Director for Primary Care and Wellbeing Services at MQ Health, a subsidiary of Macquarie University. IAN THORLEY (FORMER MANAGING DIRECTOR AND CEO) Ian was appointed as the Managing Director and CEO on 23 November 2018. Ian previously held the roles of Chief Operating Officer and Deputy CEO prior to the appointment. Ian retired from the role of Managing Director and CEO with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. Ian holds a Bachelor of Health Administration and a Master of Commerce from the University of NSW. Estia Health Limited 2022-23 Annual Report | Estia Health 39 4 DIRECTORS’ REPORT COMMITTEE MEMBERSHIP During the financial year, the Group had the following committees: As at the date of this report, the interest of the Directors in the ordinary shares of Estia Health Limited were: Membership Chair Audit Committee Karen Penrose Nomination & Remuneration Committee Paul Foster Risk Management Committee Helen Kurincic Property & Investment Committee Norah Barlow ONZM Member Member Member Dr. Gary H Weiss AM Dr. Gary H Weiss AM Paul Foster Dr. Gary H Weiss AM Helen Kurincic Helen Kurincic Karen Penrose Paul Foster Professor Simon Willcock AM1 1 Appointed 1 September 2022. DIRECTORS’ MEETINGS The number of meetings of Directors (including meetings of committees of Directors) held during the year and the number of meetings attended by each Director were as follows: Board Meetings Audit Committee Nomination & Remuneration Committee Risk Management Committee Property & Investment Committee (A) (B) (A) (B) (A) (B) (A) (B) (A) (B) Directors. Dr. Gary H Weiss AM Sean Bilton1 Norah Barlow ONZM Paul Foster Helen Kurincic 28 28 28 28 28 Karen Penrose 28 Professor Simon Wilcock AM2 25 Ian Thorley3 - 28 28 28 27 28 27 20 - 8 - - - 8 8 - - 8 - - - 8 8 - - 5 - - 5 5 - - - 5 - - 5 5 - - - - - - 5 5 5 5 - - - - 5 5 5 5 - 4 - 4 4 - - - - 4 - 4 4 - - - - (A) Number of meetings eligible to attend. (B) Number of meetings attended. 1 Appointed 11 July 2022 2 Appointed 1 September 2022 3 Resigned 11 July 2022 All Directors have a standing invitation to attend Committee meetings and regularly attend meetings of Committees for which they are not members. Such attendance is not reflected in the above tables. The Board may establish other sub-committees, from time to time, as and when required. DIRECTORS’ REPORT DIRECTORS’ HOLDINGS Dr. Gary H Weiss AM Sean Bilton1 Norah Barlow ONZM Paul Foster Helen Kurincic Karen Penrose Professor Simon Willcock AM2 1 Appointed 11 July 2022 2 Appointed 1 September 2022 COMPANY SECRETARY LEANNE RALPH Number of ordinary shares 103,312 184,191 129,474 24,000 50,000 44,071 - Leanne was appointed as Company Secretary on 3 April 2019. Leanne is an experienced Company Secretary and is a Fellow of the Governance Institute of Australia and a member of the Australian Institute of Company PRINCIPAL ACTIVITIES AND STRATEGY The principal activities of the Group during the year ended 30 June 2023 continued to be the provision of services in residential aged care homes in Australia as an Approved Provider under the Aged Care Act 1997 (“the Act”). The Group’s strategy is to:     be a market leader in owning and developing high quality residential aged care homes in Australia; provide residents with the highest standards of aged care services in an innovative, supportive and caring environment; deliver earnings growth through sustained high occupancy rates, developing and commissioning new homes, enhancing existing homes, complementary acquisitions; and develop additional earnings from related services within the continuum of aged care. 40 Estia Health | 2022-23 Annual Report Estia Health Limited 5 Estia Health Limited 6 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT COMMITTEE MEMBERSHIP DIRECTORS’ REPORT DIRECTORS’ HOLDINGS During the financial year, the Group had the following committees: As at the date of this report, the interest of the Directors in the ordinary shares of Estia Health Limited were: Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Membership Audit Committee Nomination & Remuneration Committee Paul Foster Risk Management Committee Property & Investment Committee Karen Penrose Helen Kurincic Norah Barlow ONZM Dr. Gary H Weiss AM Dr. Gary H Weiss AM Paul Foster Dr. Gary H Weiss AM Helen Kurincic Helen Kurincic Karen Penrose Paul Foster Professor Simon Willcock AM1 Chair Member Member Member 1 Appointed 1 September 2022. DIRECTORS’ MEETINGS The number of meetings of Directors (including meetings of committees of Directors) held during the year and the number of meetings attended by each Director were as follows: Board Audit Meetings Committee Committee Nomination & Remuneration Risk Management Committee Property & Investment Committee (A) (B) (A) (B) (A) (B) (A) (B) (A) (B) 28 28 28 28 28 28 - 28 28 28 27 28 27 20 - 8 - - - 8 8 - - 8 - - - 8 8 - - 5 - - 5 5 - - - 5 - - 5 5 - - - - - - 5 5 5 5 - - - - 5 5 5 5 - 4 - 4 4 - - - - 4 - 4 4 - - - - Dr. Gary H Weiss AM Sean Bilton1 Norah Barlow ONZM Paul Foster Helen Kurincic Karen Penrose Ian Thorley3 1 Appointed 11 July 2022 2 Appointed 1 September 2022 3 Resigned 11 July 2022 Professor Simon Wilcock AM2 25 (A) Number of meetings eligible to attend. (B) Number of meetings attended. All Directors have a standing invitation to attend Committee meetings and regularly attend meetings of Committees for which they are not members. Such attendance is not reflected in the above tables. The Board may establish other sub-committees, from time to time, as and when required. Dr. Gary H Weiss AM Sean Bilton1 Norah Barlow ONZM Paul Foster Helen Kurincic Karen Penrose Professor Simon Willcock AM2 1 Appointed 11 July 2022 2 Appointed 1 September 2022 COMPANY SECRETARY LEANNE RALPH Number of ordinary shares 103,312 184,191 129,474 24,000 50,000 44,071 - Leanne was appointed as Company Secretary on 3 April 2019. Leanne is an experienced Company Secretary and is a Fellow of the Governance Institute of Australia and a member of the Australian Institute of Company Directors. PRINCIPAL ACTIVITIES AND STRATEGY The principal activities of the Group during the year ended 30 June 2023 continued to be the provision of services in residential aged care homes in Australia as an Approved Provider under the Aged Care Act 1997 (“the Act”). The Group’s strategy is to:     be a market leader in owning and developing high quality residential aged care homes in Australia; provide residents with the highest standards of aged care services in an innovative, supportive and caring environment; deliver earnings growth through sustained high occupancy rates, developing and commissioning new homes, enhancing existing homes, complementary acquisitions; and develop additional earnings from related services within the continuum of aged care. Estia Health Limited 5 Estia Health Limited 2022-23 Annual Report | Estia Health 41 6 DIRECTORS’ REPORT THE MARKET IN WHICH ESTIA HEALTH OPERATES Services Provided The Group provides permanent residential care in a safe and supportive environment for people who are no longer able to live at their own home. Short-term respite and reablement care is also provided for older Australians who normally live at their home, but temporarily require a higher level of support and care following a hospital stay, an accident or medical event, or to allow their normal carers to take a break. Size of the Residential Aged Care Sector The sector is one of the largest in Australia, employing more than 278,000 workers, and represents 0.9% of the Australian GDP. The Department of Health and Aged Care 2021-22 Report on the Operation of the Act disclosed the following in relation to residential aged care: Approved Providers Residential aged care homes 2021/22 2020/21 805 2,671 830 2,704 Permanent residential aged care operational places at the end of the year 219,965 219,105 Number of permanent residents in residential aged care homes at the end of the year 180,750 183,894 important time in their lives. Number of people receiving permanent care services during the year Number of people receiving respite care services during the year Total funding and subsidies provided to Approved Providers under the Act by the Australian Government 245,719 243,117 70,993 67,775 $14.6 billion $14.1 billion Ageing Demographic The ageing of the Australian population and the influence of the “baby boomer” generation is expected to result in a marked increase in Australia’s aged population. This demographic shift is expected to increase the number of Australians likely to need aged care, including residential aged care, in coming years. The Group’s growth strategy is to provide services to meet this growing demand. Access to Services Under the Act, in order to access Government supported residential aged care services, potential residents must be assessed as qualifying for such services by an Aged Care Assessment Team ("ACAT") and may then choose a residential aged care home that best meets their needs. Only Approved Providers are eligible to provide services which qualify for Government funding support. Regulatory Environment The provision of services eligible for Government funding in residential aged care homes in Australia may only be delivered by Approved Providers and is highly regulated under the Act. The Royal Commission into Aged Care Quality and Safety (“Royal Commission”) delivered its final report in March 2021 which contained multiple recommendations intended to lead to a higher quality sector with greater choice and transparency available to residents and their families. The majority of these recommendations have now been implemented by Government with the intention of securing a higher level of confidence in the use of taxpayer-funded Government subsidies to the sector. Further reference to these changes is made later in this report. DIRECTORS’ REPORT THE GROUP'S PORTFOLIO The Group is one of the largest Approved Providers in Australia with 73 homes operating across four states. Number of Number of Average homes places home size Significantly refurbished homes New South Wales Queensland South Australia Victoria Group 18 10 19 26 73 1,975 1,104 1,535 2,106 6,720 110 110 81 81 92 CARE AND SERVICES PROVIDED Number of places in Approximate number of single rooms 1,303 1,035 1,481 1,842 5,661 18 10 19 26 73 staff 2,240 1,330 1,860 2,790 8,220 The quality of care and services provided to residents is the foremost priority of the Group. The Group is committed to delivering the highest quality care to people who choose to place their trust in Estia Health at an Each Estia Health home provides care, accommodation, hotel and lifestyle services, led by a Residential Aged Care Manager, supported by a team of nurses, clinical support staff, personal care assistants, lifestyle, allied health, chefs, cleaning, laundry and maintenance staff. Registered Nurses are rostered on all shifts, 24 hours a day, every day. Clinical care and quality standards, protocols, policies and procedures are established centrally under the direction of the Clinical Governance Committee, chaired by Professor Simon Willcock AM, who joined the Board of Directors on 1 September 2022. The application of these policies and procedures at a home level is managed by the Residential Aged Care Manager and Care Director of each home supported by regional teams. Quality of care is monitored against uniform clinical quality indicators, which are measured and reviewed by the Quality Improvement Committee. Internal reviews of quality of care are regularly undertaken by the Group’s Quality Team and key clinical performance data is assessed against industry benchmarks. Upon entry to a home, the specific needs of new residents are assessed, in conjunction with families or carers in order to develop personalised clinical care, nutrition and lifestyle plans. Food and nutrition form a critical part of the care and well-being of all residents. Menus are reviewed by nutritionists and meals are prepared fresh on-site every day by Estia Health chefs. Wherever possible, food is sourced from Australian producers with a focus on fresh, high-quality ingredients. All Estia Health chefs attend in- house masterclass workshops as part of their development in line with the Group’s commitment to delivering nutritious, high quality and enjoyable meals for all residents. Lifestyle coordinators liaise with physiotherapists and other allied health support services to design and deliver a wide range of activities to support the mental, social and welfare needs of residents. Cultural and community engagement is further fostered through relationships with outside organisations including churches and schools. Regular surveying of resident satisfaction levels is conducted. Up until 31 March 2023, this exercise was undertaken using the same criteria originally developed by the Aged Care Quality and Safety Commission (“ACQSC”) using Consumer Experience Reports (“CER”) during inspection visits to homes, which ask residents to respond to a series of question on a five-point scale. The Group achieved an overall average 92% (2022: 93%) satisfaction rating during the 9 months to 31 March 2023, based on the number of respondents that reported they were satisfied with services "most of the time" or "always". The ACQSC introduced an expansion of the National Quality Indicator Program (“NQIP”) program from April 2023 to require mandatory quarterly surveying of all residents asking them to report against a new series of questions relating to Consumer experience and Quality of life, with results to be publicly available. The Group is re-establishing its internal customer satisfaction reporting to align with the new ACQSC program to avoid duplication and ensure consistency in future reporting. In addition, the Group regularly assesses performance of homes based on the new Star Ratings system, which was introduced in December 2022 across four measures. More information on Star Ratings is shown on page 47. 42 Estia Health | 2022-23 Annual Report Estia Health Limited 7 Estia Health Limited 8 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT THE MARKET IN WHICH ESTIA HEALTH OPERATES Services Provided The Group provides permanent residential care in a safe and supportive environment for people who are no longer able to live at their own home. Short-term respite and reablement care is also provided for older Australians who normally live at their home, but temporarily require a higher level of support and care following a hospital stay, an accident or medical event, or to allow their normal carers to take a break. Size of the Residential Aged Care Sector The sector is one of the largest in Australia, employing more than 278,000 workers, and represents 0.9% of the The Department of Health and Aged Care 2021-22 Report on the Operation of the Act disclosed the following in Australian GDP. relation to residential aged care: Approved Providers Residential aged care homes Australian Government Ageing Demographic demand. Access to Services Permanent residential aged care operational places at the end of the year 219,965 219,105 Number of permanent residents in residential aged care homes at the end of the year 180,750 183,894 Number of people receiving permanent care services during the year Number of people receiving respite care services during the year Total funding and subsidies provided to Approved Providers under the Act by the 2021/22 2020/21 805 2,671 830 2,704 245,719 243,117 70,993 67,775 $14.6 billion $14.1 billion The ageing of the Australian population and the influence of the “baby boomer” generation is expected to result in a marked increase in Australia’s aged population. This demographic shift is expected to increase the number of Australians likely to need aged care, including residential aged care, in coming years. The Group’s growth strategy is to provide services to meet this growing Under the Act, in order to access Government supported residential aged care services, potential residents must be assessed as qualifying for such services by an Aged Care Assessment Team ("ACAT") and may then choose a residential aged care home that best meets their needs. Only Approved Providers are eligible to provide services which qualify for Government funding support. Regulatory Environment The provision of services eligible for Government funding in residential aged care homes in Australia may only be delivered by Approved Providers and is highly regulated under the Act. The Royal Commission into Aged Care Quality and Safety (“Royal Commission”) delivered its final report in March 2021 which contained multiple recommendations intended to lead to a higher quality sector with greater choice and transparency available to residents and their families. The majority of these recommendations have now been implemented by Government with the intention of securing a higher level of confidence in the use of taxpayer-funded Government subsidies to the sector. Further reference to these changes is made later in this report. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT THE GROUP'S PORTFOLIO The Group is one of the largest Approved Providers in Australia with 73 homes operating across four states. New South Wales Queensland South Australia Victoria Group Number of homes 18 Number of places 1,975 Average home size 110 10 19 26 73 1,104 1,535 2,106 6,720 110 81 81 92 CARE AND SERVICES PROVIDED Significantly refurbished homes 18 Number of places in single rooms 1,303 Approximate number of staff 2,240 10 19 26 73 1,035 1,481 1,842 5,661 1,330 1,860 2,790 8,220 The quality of care and services provided to residents is the foremost priority of the Group. The Group is committed to delivering the highest quality care to people who choose to place their trust in Estia Health at an important time in their lives. Each Estia Health home provides care, accommodation, hotel and lifestyle services, led by a Residential Aged Care Manager, supported by a team of nurses, clinical support staff, personal care assistants, lifestyle, allied health, chefs, cleaning, laundry and maintenance staff. Registered Nurses are rostered on all shifts, 24 hours a day, every day. Clinical care and quality standards, protocols, policies and procedures are established centrally under the direction of the Clinical Governance Committee, chaired by Professor Simon Willcock AM, who joined the Board of Directors on 1 September 2022. The application of these policies and procedures at a home level is managed by the Residential Aged Care Manager and Care Director of each home supported by regional teams. Quality of care is monitored against uniform clinical quality indicators, which are measured and reviewed by the Quality Improvement Committee. Internal reviews of quality of care are regularly undertaken by the Group’s Quality Team and key clinical performance data is assessed against industry benchmarks. Upon entry to a home, the specific needs of new residents are assessed, in conjunction with families or carers in order to develop personalised clinical care, nutrition and lifestyle plans. Food and nutrition form a critical part of the care and well-being of all residents. Menus are reviewed by nutritionists and meals are prepared fresh on-site every day by Estia Health chefs. Wherever possible, food is sourced from Australian producers with a focus on fresh, high-quality ingredients. All Estia Health chefs attend in- house masterclass workshops as part of their development in line with the Group’s commitment to delivering nutritious, high quality and enjoyable meals for all residents. Lifestyle coordinators liaise with physiotherapists and other allied health support services to design and deliver a wide range of activities to support the mental, social and welfare needs of residents. Cultural and community engagement is further fostered through relationships with outside organisations including churches and schools. Regular surveying of resident satisfaction levels is conducted. Up until 31 March 2023, this exercise was undertaken using the same criteria originally developed by the Aged Care Quality and Safety Commission (“ACQSC”) using Consumer Experience Reports (“CER”) during inspection visits to homes, which ask residents to respond to a series of question on a five-point scale. The Group achieved an overall average 92% (2022: 93%) satisfaction rating during the 9 months to 31 March 2023, based on the number of respondents that reported they were satisfied with services "most of the time" or "always". The ACQSC introduced an expansion of the National Quality Indicator Program (“NQIP”) program from April 2023 to require mandatory quarterly surveying of all residents asking them to report against a new series of questions relating to Consumer experience and Quality of life, with results to be publicly available. The Group is re-establishing its internal customer satisfaction reporting to align with the new ACQSC program to avoid duplication and ensure consistency in future reporting. In addition, the Group regularly assesses performance of homes based on the new Star Ratings system, which was introduced in December 2022 across four measures. More information on Star Ratings is shown on page 47. Estia Health Limited 7 Estia Health Limited 2022-23 Annual Report | Estia Health 43 8 The Group continues to adopt a disciplined and carefully managed program of protective and preventative measures in accordance with local health authorities and its own risk assessments. These measures have varied throughout the year as external circumstances have evolved. The impact of COVID-19 on the sector continued to reduce in the early part of the period, in line with the reduced impact in the wider Australian community and reduced Public Health settings. This saw a reduction in outbreaks, exposures and costs associated with Personal Protective Equipment (“PPE”), cleaning and waste disposal, as well as a reduction in enforced staff absences through sickness. The ‘Fourth Wave’, which escalated in the community during November and into January 2023, resulted in a partial reversal of this decline, which was repeated during the ‘Fifth Wave’ in May and June 2023. Nevertheless, the high level of vaccination rates and the effectiveness of anti-viral medications is frequently resulting in shortened periods of infection and lower levels of impact on the health of residents and staff compared to prior periods. This has resulted in the direct operational and financial impacts of COVID-19 continuing to reduce, supported by the extension of Government grant schemes to recover the majority of costs associated with managing outbreaks. At other times during the year, the extent of COVID-19 in the wider community has been reflected in lower frequency and impact of outbreaks in the whole sector, including the Group’s homes. The Group has ensured that all staff without medical exemption have had at least three doses of an approved COVID-19 vaccine, and mandates participation in the annual influenza vaccine program. In addition, the Group has strongly encouraged and facilitated vaccination of residents. More than three years since the pandemic was declared, the Group’s frontline staff continue to demonstrate extraordinary support and care for residents and families at a time when many are also experiencing the consequences of COVID-19 within their own families and communities. Their dedication and commitment to supporting residents in such difficult circumstances has been remarkable. GRANT RECOVERY OF ELIGIBLE COVID-19 RELATED COSTS Approved Providers are able to apply to recover some of the costs associated with COVID-19 outbreaks through Government grant schemes. These grants do not cover preventative measures taken by the Group outside of outbreak periods in specific homes. The period covered by grant schemes has been extended on multiple occasions, including a new scheme covering costs up to 31 December 2023. The grant schemes are demand- driven and amounts allocated to the schemes have been increased on several occasions consistent with that definition. Details of the amounts claimed, received and the financial impact of the long delays associated with the Government’s processing of claims is shown on page 51 of this Report. Notwithstanding the processing delays occurring within the Department of Health and Aged Care, directors are confident based on experience to date that at least 95% by value of all claims submitted but not yet paid will be accepted by the Department and subsequently paid by Government. The Government has indicated that in the medium-term it would expect cost impacts of COVID-19 to be incorporated into the recommendations of IHACPA for recurrent funding. DIRECTORS’ REPORT DIRECTORS’ REPORT REGULATORY ENVIRONMENT AND REFORM POST ROYAL COMMISSION COVID-19 The Royal Commission was established on 8 October 2018 and delivered its final report in March 2021. The Government’s response has seen multiple reforms to the Residential Aged Care sector, the majority of which have now been legislated, including changes to funding models, introducing the Independent Health and Aged Care Pricing Authority (“IHACPA”), removing capacity constraints on bed licenses, mandating minimum care minutes and increased transparency, reporting and governance. It is anticipated that these changes will lead to a better quality sector with greater choice and transparency available to residents, leading to a higher level of confidence in the use of taxpayer-funded Government subsidies to the sector. The Group already operated in accordance with many of the proposed changes to Governance, Quality and Safety and does not currently expect to require further significant investment in order to meet the governance and prudential requirements. The most significant changes which have now been enacted which impact future financial performance relate to:     completion of the abolition of the Aged Care Approval Rounds (“ACAR”) restrictive licensing regime from 30 June 2024; the replacement of the Aged Care Funding Instrument (“ACFI”) with an alternative case-mix model (referred to as AN-ACC) in October 2022; the introduction of a publicly available 5 Star Rating system for all homes from December 2022; the creation of IHACPA to provide cost and pricing advice and recommendations to the Government in relation to the funding of aged care services, with its first advice recently made to take effect from 1July 2023; 24/7 attendance by a Registered Nurse; and   mandated minimum care minutes from 1 October 2023, increasing from 200 to 215 per day from 1 October 2024. SECTOR FINANCIAL SUSTAINABILITY The Group has previously highlighted the critical role to be played by IHACPA in maintaining financial sustainability of the sector following successive years where increases in Government funding did not keep pace with increasing input costs. In May 2023, the Government announced a significant increase in funding to take effect from 1 July 2023 based on IHACPA’s initial advice and recommendations which were published shortly afterwards. These increases followed the introduction of AN-ACC to replace ACFI in October 2022, with a significant uplift in funding to enable Approved Providers to finance the Work Value Case decision of the Fair Work Commission (“FWC”) and contribute to minimum mandated care minutes, amongst other costs. The Group is encouraged by the Government’s response to follow the initial advice from IHACPA in relation to increasing funding levels to meet the cost of service delivery as a first step in ensuring the enduring financial sustainability of the sector. Based on its own assessment, the Group concurs with other industry commentators in expecting that in relation to FY24, the net effect of the following key changes is likely to be broadly neutral to the financial performance of the sector. Beyond FY24, future sustainability and financial performance of the sector is expected to be largely dependent on the continued pricing advice of IHACPA and the Government’s response to that advice. The Group also notes the establishment by Government of the Aged Care Taskforce in June 2023 to review funding arrangements for aged care and develop options for a system that is fair and equitable for all Australians. The taskforce will build on Royal Commission recommendations and review funding arrangements for aged care with a focus on:   contribution arrangements that will support a sustainable system; equity for older people needing aged care now and into the future, and for all Australians contributing to aged care funding through their taxes;  making innovation the sector default; and  enhancing the elements of the system that Australians value, including putting people using aged care at the centre of the funding arrangements. The Group will continue to advocate for sector reform which will deliver a sustainable and high-quality aged care sector where funding and financing arrangements support the financial viability of efficient providers and provide investment returns sufficient to attract the capital required to meet the increase in expected demand and quality. 44 Estia Health | 2022-23 Annual Report Estia Health Limited 9 Estia Health Limited 10 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DIRECTORS’ REPORT REGULATORY ENVIRONMENT AND REFORM POST ROYAL COMMISSION COVID-19 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report The Group continues to adopt a disciplined and carefully managed program of protective and preventative measures in accordance with local health authorities and its own risk assessments. These measures have varied throughout the year as external circumstances have evolved. The impact of COVID-19 on the sector continued to reduce in the early part of the period, in line with the reduced impact in the wider Australian community and reduced Public Health settings. This saw a reduction in outbreaks, exposures and costs associated with Personal Protective Equipment (“PPE”), cleaning and waste disposal, as well as a reduction in enforced staff absences through sickness. The ‘Fourth Wave’, which escalated in the community during November and into January 2023, resulted in a partial reversal of this decline, which was repeated during the ‘Fifth Wave’ in May and June 2023. Nevertheless, the high level of vaccination rates and the effectiveness of anti-viral medications is frequently resulting in shortened periods of infection and lower levels of impact on the health of residents and staff compared to prior periods. This has resulted in the direct operational and financial impacts of COVID-19 continuing to reduce, supported by the extension of Government grant schemes to recover the majority of costs associated with managing outbreaks. At other times during the year, the extent of COVID-19 in the wider community has been reflected in lower frequency and impact of outbreaks in the whole sector, including the Group’s homes. The Group has ensured that all staff without medical exemption have had at least three doses of an approved COVID-19 vaccine, and mandates participation in the annual influenza vaccine program. In addition, the Group has strongly encouraged and facilitated vaccination of residents. More than three years since the pandemic was declared, the Group’s frontline staff continue to demonstrate extraordinary support and care for residents and families at a time when many are also experiencing the consequences of COVID-19 within their own families and communities. Their dedication and commitment to supporting residents in such difficult circumstances has been remarkable. GRANT RECOVERY OF ELIGIBLE COVID-19 RELATED COSTS Approved Providers are able to apply to recover some of the costs associated with COVID-19 outbreaks through Government grant schemes. These grants do not cover preventative measures taken by the Group outside of outbreak periods in specific homes. The period covered by grant schemes has been extended on multiple occasions, including a new scheme covering costs up to 31 December 2023. The grant schemes are demand- driven and amounts allocated to the schemes have been increased on several occasions consistent with that definition. Details of the amounts claimed, received and the financial impact of the long delays associated with the Government’s processing of claims is shown on page 51 of this Report. Notwithstanding the processing delays occurring within the Department of Health and Aged Care, directors are confident based on experience to date that at least 95% by value of all claims submitted but not yet paid will be accepted by the Department and subsequently paid by Government. The Government has indicated that in the medium-term it would expect cost impacts of COVID-19 to be incorporated into the recommendations of IHACPA for recurrent funding. The Royal Commission was established on 8 October 2018 and delivered its final report in March 2021. The Government’s response has seen multiple reforms to the Residential Aged Care sector, the majority of which have now been legislated, including changes to funding models, introducing the Independent Health and Aged Care Pricing Authority (“IHACPA”), removing capacity constraints on bed licenses, mandating minimum care minutes and increased transparency, reporting and governance. It is anticipated that these changes will lead to a better quality sector with greater choice and transparency available to residents, leading to a higher level of confidence in the use of taxpayer-funded Government subsidies The Group already operated in accordance with many of the proposed changes to Governance, Quality and Safety and does not currently expect to require further significant investment in order to meet the governance and The most significant changes which have now been enacted which impact future financial performance relate to: completion of the abolition of the Aged Care Approval Rounds (“ACAR”) restrictive licensing regime from to the sector. prudential requirements. 30 June 2024; the replacement of the Aged Care Funding Instrument (“ACFI”) with an alternative case-mix model (referred to as AN-ACC) in October 2022; the introduction of a publicly available 5 Star Rating system for all homes from December 2022; the creation of IHACPA to provide cost and pricing advice and recommendations to the Government in relation to the funding of aged care services, with its first advice recently made to take effect from 1July 24/7 attendance by a Registered Nurse; and  mandated minimum care minutes from 1 October 2023, increasing from 200 to 215 per day from 1 2023; October 2024. SECTOR FINANCIAL SUSTAINABILITY The Group has previously highlighted the critical role to be played by IHACPA in maintaining financial sustainability of the sector following successive years where increases in Government funding did not keep pace with increasing input costs. In May 2023, the Government announced a significant increase in funding to take effect from 1 July 2023 based on IHACPA’s initial advice and recommendations which were published shortly afterwards. These increases followed the introduction of AN-ACC to replace ACFI in October 2022, with a significant uplift in funding to enable Approved Providers to finance the Work Value Case decision of the Fair Work Commission (“FWC”) and contribute to minimum mandated care minutes, amongst other costs. The Group is encouraged by the Government’s response to follow the initial advice from IHACPA in relation to increasing funding levels to meet the cost of service delivery as a first step in ensuring the enduring financial sustainability of the sector. sector. Based on its own assessment, the Group concurs with other industry commentators in expecting that in relation to FY24, the net effect of the following key changes is likely to be broadly neutral to the financial performance of the Beyond FY24, future sustainability and financial performance of the sector is expected to be largely dependent on the continued pricing advice of IHACPA and the Government’s response to that advice. The Group also notes the establishment by Government of the Aged Care Taskforce in June 2023 to review funding arrangements for aged care and develop options for a system that is fair and equitable for all Australians. The taskforce will build on Royal Commission recommendations and review funding arrangements for aged care with a focus on: contribution arrangements that will support a sustainable system; equity for older people needing aged care now and into the future, and for all Australians contributing to aged care funding through their taxes;  making innovation the sector default; and the centre of the funding arrangements. enhancing the elements of the system that Australians value, including putting people using aged care at The Group will continue to advocate for sector reform which will deliver a sustainable and high-quality aged care sector where funding and financing arrangements support the financial viability of efficient providers and provide investment returns sufficient to attract the capital required to meet the increase in expected demand and quality.         Estia Health Limited 9 Estia Health Limited 2022-23 Annual Report | Estia Health 45 10 DIRECTORS’ REPORT WORKFORCE The aged care sector is currently experiencing a significant workforce shortage, with the Committee for Economic Development of Australia (“CEDA”) in August 2021 estimating a shortfall of 35,000 workers in 2022 and a projected need for an additional 170,000 workers by 2030, as reported by CEDA in 2021. Over recent years, the attractiveness of the sector for workers has been hampered by factors such as below-average pay compared to other healthcare sectors, the lingering effects of COVID-19, negative media coverage, and adverse sentiment resulting from the Royal Commission. Additionally, competition from other healthcare providers and the aging global population further compounds the shortage of skilled staff. The sector's workforce challenges are expected to intensify with the forthcoming increase in mandatory care minutes, set to take effect from October 2023. This situation is exacerbated by the current record low levels of unemployment within the economy, which further hinders providers' efforts in attracting workers to the sector. Consequently, maintaining fully resourced homes to ensure continuity of care becomes challenging, driving unsustainable levels of expensive agency labour and overtime to meet staffing needs in the sector. To address these issues, the recent 15% increase in the Aged Care Award by the FWC, effective from 30 June 2023, will aid in making employment in the sector more competitive with other sectors. Furthermore, the significant increase in the level of inward migration is expected to make a positive contribution to workforce availability and stability. Estia Health has placed a strong emphasis on staff engagement and retention initiatives, resulting in a reduction in staff turnover during the year. The Group has made strategic investments in programs designed to attract, retain, train, and develop employees, aiming to effectively compete with other providers while addressing the staffing gaps exacerbated by the impact of COVID-19. Addressing the workforce shortage in the aged care sector and successfully attracting and retaining skilled staff will necessitate ongoing attention and collaboration between providers, the Government, and training institutions. obligations. ACCREDITATION CARE AND QUALITY The Government has increased funding to the ACQSC, which in turn has increased its activity levels and visits across the sector as the impact of COVID-19 has reduced. The ACQSC has also assumed responsibility for prudential and regulatory oversight. The Group has implemented and complied with increased reporting obligations for all Approved Providers during the year, including detailed quarterly financial reporting and various clinical indicators in the NQIP. All homes remained fully accredited at all times during the year and at the date of this report, with 42 of the Group’s homes undergoing a full reaccreditation during the financial year. During the year and up to 18 August 2023, no home had received a Sanction or a Notice to Agree. One home entered into an Undertaking To Remedy a Non-Compliance, which has since been satisfied. External complaints to ACQSC were 55% below industry levels reported in the most recent ACQSC published data. 35% of the Group’s homes did not receive an external complaint during the year. DIRECTORS’ REPORT ABOLITION OF ACAR AND IMPLICATIONS FOR BED LICENCE VALUATIONS As previously reported, in September 2021, the Government affirmed its decision to abolish ACAR and associated supply restrictions on bed licences, which is expected to take full effect on 30 June 2024. The Directors support this move to more competitive markets as one of the most significant items within the reform agenda to date. Importantly, the Government introduced simple transitional arrangements prior to the full implementation date to enable Approved Providers with homes and beds ready to operate, but without existing licences, to secure access to subsidised fees under the Act. As a result of the former Government’s announcement and the transitional arrangement that allows providers to apply directly to the Department of Health and Aged Care for an allocation of places, the secondary market for bed licences has ceased. The Group commissioned an independent assessment, which has supported its own analysis, that the fair value of bed licences is nil. Notwithstanding the directors’ view that the fair value of existing operational bed licences is nil, the directors have determined that in order to comply with Accounting Standards and the Group’s accounting policy in relation to Goodwill and Intangible Assets as set out in Note C4 to the Group’s Consolidated Financial Statements (the “Financial Statements”), bed licences are now regarded as finite life intangible assets with the carrying value being amortised on a straight line basis over the period from 1 October 2021 to 30 June 2024. The Financial Statements in this Report include a bed licence amortisation charge of $57.0 million after tax. The carrying value of bed licences in the Balance Sheet on 30 June 2023 was $80.5 million (2022: $160.9 million). Other than the potential future tax implications explained below, the amortisation charge has no impact on the cash flows of the Group and nor does it impact the Group’s compliance with its debt covenants or regulatory Subject to further analysis, it is currently anticipated that the abolition of bed licences should result in a capital loss of up to $200 million on 30 June 2024, available to be carried forward from that date which could be utilised against future capital gains of the Group, subject to prevailing tax legislation and tax loss recoupment tests. It is unlikely that the criteria to recognise an associated deferred tax asset in the Financial Statements will be met until such time as future capital gains become probable. STAR RATINGS FOR RESIDENTIAL AGED CARE The Government commenced publishing its Star Ratings for every residential aged care home on the My Aged Care portal in December 2022. The system provides an overall rating based on four criteria – compliance, customer experience, quality indicators and average care minutes. The Group’s current overall ratings compared to the sector as a whole are shown below. The Group will continue to review the ratings of each home, in conjunction with its own pre-existing quality control and continuous improvement approach. Overall portfolio star rating by category Overall star rating Proportion of homes in each category 3.4 3.5 3.3 3.2 3.6 3.3 4.5 4.3 2.5 2.2 52.9% 50.1% 44.7% 42.7% Overall Resident Compliance Staffing Quality experience 1 Star 2 Star 3 Star 4 Star 5 Star Estia Health Sector Estia Health Sector 4.4% 2.8% 0.0% 0.2% 2.2% 0.0% 1 The sector averages above were sourced from MyAgedCare as published on 7 August 2023. 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 5.0 4.0 3.0 2.0 1.0 - 46 Estia Health | 2022-23 Annual Report Estia Health Limited 11 Estia Health Limited 12 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT WORKFORCE The aged care sector is currently experiencing a significant workforce shortage, with the Committee for Economic Development of Australia (“CEDA”) in August 2021 estimating a shortfall of 35,000 workers in 2022 and a projected need for an additional 170,000 workers by 2030, as reported by CEDA in 2021. Over recent years, the attractiveness of the sector for workers has been hampered by factors such as below-average pay compared to other healthcare sectors, the lingering effects of COVID-19, negative media coverage, and adverse sentiment resulting from the Royal Commission. Additionally, competition from other healthcare providers and the aging global population further compounds the shortage of skilled staff. The sector's workforce challenges are expected to intensify with the forthcoming increase in mandatory care minutes, set to take effect from October 2023. This situation is exacerbated by the current record low levels of unemployment within the economy, which further hinders providers' efforts in attracting workers to the sector. Consequently, maintaining fully resourced homes to ensure continuity of care becomes challenging, driving unsustainable levels of expensive agency labour and overtime to meet staffing needs in the sector. To address these issues, the recent 15% increase in the Aged Care Award by the FWC, effective from 30 June 2023, will aid in making employment in the sector more competitive with other sectors. Furthermore, the significant increase in the level of inward migration is expected to make a positive contribution to workforce availability and stability. Estia Health has placed a strong emphasis on staff engagement and retention initiatives, resulting in a reduction in staff turnover during the year. The Group has made strategic investments in programs designed to attract, retain, train, and develop employees, aiming to effectively compete with other providers while addressing the staffing gaps exacerbated by the impact of COVID-19. Addressing the workforce shortage in the aged care sector and successfully attracting and retaining skilled staff will necessitate ongoing attention and collaboration between providers, the Government, and training institutions. ACCREDITATION CARE AND QUALITY The Government has increased funding to the ACQSC, which in turn has increased its activity levels and visits across the sector as the impact of COVID-19 has reduced. The ACQSC has also assumed responsibility for prudential and regulatory oversight. The Group has implemented and complied with increased reporting obligations for all Approved Providers during the year, including detailed quarterly financial reporting and various clinical indicators in the NQIP. All homes remained fully accredited at all times during the year and at the date of this report, with 42 of the Group’s homes undergoing a full reaccreditation during the financial year. During the year and up to 18 August 2023, no home had received a Sanction or a Notice to Agree. One home entered into an Undertaking To Remedy a Non-Compliance, which has since been satisfied. External complaints to ACQSC were 55% below industry levels reported in the most recent ACQSC published data. 35% of the Group’s homes did not receive an external complaint during the year. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT ABOLITION OF ACAR AND IMPLICATIONS FOR BED LICENCE VALUATIONS As previously reported, in September 2021, the Government affirmed its decision to abolish ACAR and associated supply restrictions on bed licences, which is expected to take full effect on 30 June 2024. The Directors support this move to more competitive markets as one of the most significant items within the reform agenda to date. Importantly, the Government introduced simple transitional arrangements prior to the full implementation date to enable Approved Providers with homes and beds ready to operate, but without existing licences, to secure access to subsidised fees under the Act. As a result of the former Government’s announcement and the transitional arrangement that allows providers to apply directly to the Department of Health and Aged Care for an allocation of places, the secondary market for bed licences has ceased. The Group commissioned an independent assessment, which has supported its own analysis, that the fair value of bed licences is nil. Notwithstanding the directors’ view that the fair value of existing operational bed licences is nil, the directors have determined that in order to comply with Accounting Standards and the Group’s accounting policy in relation to Goodwill and Intangible Assets as set out in Note C4 to the Group’s Consolidated Financial Statements (the “Financial Statements”), bed licences are now regarded as finite life intangible assets with the carrying value being amortised on a straight line basis over the period from 1 October 2021 to 30 June 2024. The Financial Statements in this Report include a bed licence amortisation charge of $57.0 million after tax. The carrying value of bed licences in the Balance Sheet on 30 June 2023 was $80.5 million (2022: $160.9 million). Other than the potential future tax implications explained below, the amortisation charge has no impact on the cash flows of the Group and nor does it impact the Group’s compliance with its debt covenants or regulatory obligations. Subject to further analysis, it is currently anticipated that the abolition of bed licences should result in a capital loss of up to $200 million on 30 June 2024, available to be carried forward from that date which could be utilised against future capital gains of the Group, subject to prevailing tax legislation and tax loss recoupment tests. It is unlikely that the criteria to recognise an associated deferred tax asset in the Financial Statements will be met until such time as future capital gains become probable. STAR RATINGS FOR RESIDENTIAL AGED CARE The Government commenced publishing its Star Ratings for every residential aged care home on the My Aged Care portal in December 2022. The system provides an overall rating based on four criteria – compliance, customer experience, quality indicators and average care minutes. The Group’s current overall ratings compared to the sector as a whole are shown below. The Group will continue to review the ratings of each home, in conjunction with its own pre-existing quality control and continuous improvement approach. 5.0 4.0 3.0 2.0 1.0 - Overall portfolio star rating by category 4.5 4.3 3.4 3.5 3.3 3.2 3.6 3.3 2.5 2.2 Overall Resident experience Compliance Staffing Quality 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Overall star rating Proportion of homes in each category 52.9% 50.1% 44.7% 42.7% 4.4% 2.8% 0.0% 0.2% 2.2% 0.0% 1 Star 2 Star 3 Star 4 Star 5 Star Estia Health Sector Estia Health Sector 1 The sector averages above were sourced from MyAgedCare as published on 7 August 2023. Estia Health Limited 11 Estia Health Limited 2022-23 Annual Report | Estia Health 47 12 DIRECTORS’ REPORT PROPOSED ACQUISITION OF THE COMPANY BY BAIN CAPITAL On 23 March 2023 the Company advised the ASX that it had received a confidential, non-binding and indicative proposal from Bain Capital to acquire all of the shares in Estia Health by way of a Scheme of Arrangement (the “Scheme”), under which Estia Health shareholders would receive $3.00 cash per share, adjusted for any dividends paid or payable after that date. On 7 June 2023, the Company advised the ASX that it had received a revised non-binding and conditional proposal from Bain Capital to acquire 100% of the issued capital of Estia Health by way of a Scheme under the terms of which Estia Health shareholders would receive $3.20 per share in cash, less the cash amount of any dividends declared and paid after 7 June 2023. Following careful consideration, the Board of Estia Health determined that it was in the interests of shareholders to progress the proposal and as such entered into a Process Deed to allow Bain Capital to undertake further due diligence to enable it to provide a binding proposal. On 7 August 2023 the Company advised the ASX that it had entered into a Scheme Implementation Agreement (“SIA”) with Bain Capital for the acquisition of all of the issued shares in the Company by way of a Scheme. The SIA was also provided to the ASX on 7 August 2023. Implementation of the Scheme is subject to various conditions which are set out in the SIA, including an Independent Expert’s Report concluding that the Scheme is in the best interests of Estia Health shareholders, approval of the Foreign Investment Review Board, and no material change in financial circumstances. The Board has concluded that the Scheme is in the best interests of shareholders and has unanimously recommended that shareholders vote in favour of the Scheme, in the absence of a superior proposal and subject to an independent expert concluding that the Scheme is fair and reasonable and in the best interests of shareholders. A booklet explaining the details of the Scheme will be sent to shareholders, who will then be given the opportunity to vote on the recommended Scheme at a meeting which is expected to be held in November 2023. If the Scheme is approved and implemented, shareholders will receive total cash consideration of $3.20 per share, less the cash amount of any dividends declared and paid after the date of entry into the SIA. DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW REVIEW OF FINANCIAL PERFORMANCE For the first time in many years, the decline in sector margins was halted with the introduction of increased funding from 1 October 2022 when the new AN-ACC pricing model was introduced, with an average increase in daily subsidy rates of approximately $36 (2022: Nil). During the year, the Group also experienced a lesser impact from COVID-19 with a consequential reduction in the level of incremental costs relating to the prevention and response to COVID-19 at mature homes of $24.4 million (2022: $49.8 million). The Group also benefitted from an improved rate of processing and acceptance of grant claims, including amounts relating to prior periods. As a result, overall EBITDA from the Group’s mature homes, excluding the five operational homes acquired during the period, increased to $116.0 million (2022: $37.5 million). The loss after tax for the period, reduced to $33.9 million (2022: Loss after tax of $52.4 million). Four Year Summary Financial Performance1,2 Government revenues – excluding temporary funding and grants Government temporary funding and grants Resident and other revenues Total operating revenues and grants Employee benefits expenses Non-staff expenses COVID-19 incremental costs5 EBITDA – Mature Homes6 Other income Net impact of new homes and home closures Depreciation, amortisation and impairment (excluding bed licence amortisation and goodwill impairment) Impairment of two homes in Benalla and Bendigo Net finance costs Profit / (Loss) before tax and exceptional items Associated income tax credit / (expense) Profit / (Loss) before exceptional items Bed licence amortisation Business acquisition related costs Impact of legislated change on employee leave provisions Class action settlement Goodwill impairment Associated income tax credit Profit / (Loss) for the year 2023 $’000 2022 $’000 20213 $’000 20204 $’000 520,874 51,281 166,564 738,719 472,525 7,888 149,003 629,416 443,218 21,426 147,406 612,050 426,188 7,382 146,310 579,880 (490,130) (444,033) (431,355) (404,272) (108,174) (24,365) (98,045) (49,823) 116,050 37,515 102 4,205 913 455 (95,033) (24,309) 61,353 9,487 (625) (90,388) (2,538) 82,682 214 491 (45,122) (42,808) (39,119) (6,970) (13,209) 3,586 (9,623) (6,496) 20,911 (6,169) 14,742 (8,491) 35,777 (10,599) 25,178 (80,466) (60,349) (46,022) (11,448) (7,628) 55,259 (16,879) 38,380 (9,112) (9,054) - - (12,409) 26,354 17,610 (33,898) (52,362) 3,272 5,605 (144,622) 2,535 (116,909) - - - - - - - - - - - - - - - Page 54 “Reconciliation of Non-IFRS Information” contains a reconciliation of the above table to the Financial Statements. EBITDA and other measures are categorised as non-IFRS financial information prepared in accordance with ASIC Regulatory Guide 230 - Disclosing non-IFRS financial information, issued in December 2011. external auditors. 1. EBITDA and other measures have been adjusted from the reported information to assist readers to better understand the financial performance of the business in each financial year. This non-IFRS financial information, while not subject to audit, has been extracted from the financial records. These financial records have been used for the preparation of the financial report, which has been subject to an audit by the 2. All reported figures exclude Imputed DAP revenue on RADs and the equivalent Imputed Interest on RADs which have a net effect of nil on reported profit. Note B1 of the Financial Statements provides further details. 3. In adopting the recently announced IFRIC changes for the accounting for SaaS arrangements the Group has re-stated certain previously reported information for consistency purposes. 4. Information reported with no adjustment for the IFRIC changes for the accounting for SaaS Arrangements. 5. Refer to the section under “Incremental costs associated with COVID-19 prevention and response” for details. 6. “Mature Homes” (which exclude homes from the date of closure and homes acquired during the year and new homes in ramp-up) are homes that have been opened for more than 12 months or if open for less than 12 months have greater than 85% occupancy at the commencement of the financial year. 48 Estia Health | 2022-23 Annual Report Estia Health Limited 13 Estia Health Limited 14 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT PROPOSED ACQUISITION OF THE COMPANY BY BAIN CAPITAL On 23 March 2023 the Company advised the ASX that it had received a confidential, non-binding and indicative proposal from Bain Capital to acquire all of the shares in Estia Health by way of a Scheme of Arrangement (the “Scheme”), under which Estia Health shareholders would receive $3.00 cash per share, adjusted for any dividends paid or payable after that date. On 7 June 2023, the Company advised the ASX that it had received a revised non-binding and conditional proposal from Bain Capital to acquire 100% of the issued capital of Estia Health by way of a Scheme under the terms of which Estia Health shareholders would receive $3.20 per share in cash, less the cash amount of any dividends declared and paid after 7 June 2023. Following careful consideration, the Board of Estia Health determined that it was in the interests of shareholders to progress the proposal and as such entered into a Process Deed to allow Bain Capital to undertake further due diligence to enable it to provide a binding proposal. On 7 August 2023 the Company advised the ASX that it had entered into a Scheme Implementation Agreement (“SIA”) with Bain Capital for the acquisition of all of the issued shares in the Company by way of a Scheme. The SIA was also provided to the ASX on 7 August 2023. Implementation of the Scheme is subject to various conditions which are set out in the SIA, including an Independent Expert’s Report concluding that the Scheme is in the best interests of Estia Health shareholders, approval of the Foreign Investment Review Board, and no material change in financial circumstances. The Board has concluded that the Scheme is in the best interests of shareholders and has unanimously recommended that shareholders vote in favour of the Scheme, in the absence of a superior proposal and subject to an independent expert concluding that the Scheme is fair and reasonable and in the best interests of shareholders. A booklet explaining the details of the Scheme will be sent to shareholders, who will then be given the opportunity to vote on the recommended Scheme at a meeting which is expected to be held in November 2023. If the Scheme is approved and implemented, shareholders will receive total cash consideration of $3.20 per share, less the cash amount of any dividends declared and paid after the date of entry into the SIA. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW REVIEW OF FINANCIAL PERFORMANCE For the first time in many years, the decline in sector margins was halted with the introduction of increased funding from 1 October 2022 when the new AN-ACC pricing model was introduced, with an average increase in daily subsidy rates of approximately $36 (2022: Nil). During the year, the Group also experienced a lesser impact from COVID-19 with a consequential reduction in the level of incremental costs relating to the prevention and response to COVID-19 at mature homes of $24.4 million (2022: $49.8 million). The Group also benefitted from an improved rate of processing and acceptance of grant claims, including amounts relating to prior periods. As a result, overall EBITDA from the Group’s mature homes, excluding the five operational homes acquired during the period, increased to $116.0 million (2022: $37.5 million). The loss after tax for the period, reduced to $33.9 million (2022: Loss after tax of $52.4 million). Four Year Summary Financial Performance1,2 Government revenues – excluding temporary funding and grants Government temporary funding and grants Resident and other revenues Total operating revenues and grants Employee benefits expenses Non-staff expenses COVID-19 incremental costs5 EBITDA – Mature Homes6 Other income Net impact of new homes and home closures Depreciation, amortisation and impairment (excluding bed licence amortisation and goodwill impairment) Impairment of two homes in Benalla and Bendigo Net finance costs Profit / (Loss) before tax and exceptional items Associated income tax credit / (expense) Profit / (Loss) before exceptional items Bed licence amortisation Business acquisition related costs Impact of legislated change on employee leave provisions Class action settlement Goodwill impairment Associated income tax credit Profit / (Loss) for the year 2023 $’000 2022 $’000 20213 $’000 20204 $’000 520,874 51,281 166,564 738,719 (490,130) (108,174) (24,365) 116,050 102 4,205 472,525 7,888 149,003 629,416 (444,033) (98,045) (49,823) 37,515 913 455 443,218 21,426 147,406 612,050 (431,355) (95,033) (24,309) 61,353 9,487 (625) (46,022) (11,448) (7,628) 55,259 (16,879) 38,380 (80,466) (9,112) (9,054) - - 26,354 (33,898) (45,122) - (6,970) (13,209) 3,586 (9,623) (60,349) - - - - 17,610 (52,362) (42,808) - (6,496) 20,911 (6,169) 14,742 - - - (12,409) - 3,272 5,605 426,188 7,382 146,310 579,880 (404,272) (90,388) (2,538) 82,682 214 491 (39,119) - (8,491) 35,777 (10,599) 25,178 - - - - (144,622) 2,535 (116,909) Page 54 “Reconciliation of Non-IFRS Information” contains a reconciliation of the above table to the Financial Statements. EBITDA and other measures are categorised as non-IFRS financial information prepared in accordance with ASIC Regulatory Guide 230 - Disclosing non-IFRS financial information, issued in December 2011. 1. EBITDA and other measures have been adjusted from the reported information to assist readers to better understand the financial performance of the business in each financial year. This non-IFRS financial information, while not subject to audit, has been extracted from the financial records. These financial records have been used for the preparation of the financial report, which has been subject to an audit by the external auditors. 2. All reported figures exclude Imputed DAP revenue on RADs and the equivalent Imputed Interest on RADs which have a net effect of nil on reported profit. Note B1 of the Financial Statements provides further details. 3. In adopting the recently announced IFRIC changes for the accounting for SaaS arrangements the Group has re-stated certain previously reported information for consistency purposes. 4. Information reported with no adjustment for the IFRIC changes for the accounting for SaaS Arrangements. 5. Refer to the section under “Incremental costs associated with COVID-19 prevention and response” for details. 6. “Mature Homes” (which exclude homes from the date of closure and homes acquired during the year and new homes in ramp-up) are homes that have been opened for more than 12 months or if open for less than 12 months have greater than 85% occupancy at the commencement of the financial year. Estia Health Limited 13 Estia Health Limited 2022-23 Annual Report | Estia Health 49 14 DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL PERFORMANCE (CONTINUED) Occupancy The Group delivered 2,081,216 occupied bed days in the year (2022: 2,030,143 occupied bed days), an increase of 51,073 days compared to the prior corresponding period. Average occupancy on its Mature Homes increased to 92.3% compared to 91.6% in the previous year. Average group occupancy levels on its Mature Homes (excluding the five acquisition homes) during the year have improved as the recovery from COVID-19 continues. This recovery is taking a longer period in Victoria, where occupancy averaged 86.8% in the year (2022: 86.4%) compared to 94.9% in the rest of the portfolio (2022: 94.1%). New South Wales Queensland South Australia Victoria Total Group Key Operating Metrics Available bed days Occupied bed days Operating revenue per occupied bed day Increase Staff costs per occupied bed day (excl COVID-19) Increase / (Decrease) Non-staff costs per occupied bed day (excl COVID-19) Increase / (Decrease) Annualised EBITDA on Mature Homes per occupied bed (excl COVID-19) Spot 18 August 2023 93.7% 94.5% 97.9% 89.4% Average 2023 92.9% 96.6% 96.5% 86.8% Average 2022 91.1% 97.4% 96.3% 86.4% 93.5% 92.3% 91.6% Average 2021 91.0% 96.1% 96.6% 85.9% 91.2% 2023 2,256,047 2,081,216 $330.3 7.9% $235.5 7.7% $52.0 7.6% 2022 2021 2020 2,216,782 2,256,916 2,175,868 2,030,143 2,057,794 2,026,915 $282.5 1.3% $199.5 6.8% $44.6 (10.8%)1 $306.2 6.8% $218.7 4.4% $48.3 4.5% $287.0 1.6% $209.6 5.1% $46.2 3.6% $15,632 $14,284 $11,394 $14,017 Grant recoveries 1 Decrease in FY20 followed the adoption of AASB16 impacting leasing costs. Government Revenues On 1 October 2022, the base ACFI subsidy and $10 per day basic daily fee supplement were replaced with the AN- ACC subsidy. The impact of the change between the first quarter, when care fees were funded under the old ACFI model, and the remainder of the year is shown below: Total Government revenues (excluding grants and temporary funding) Occupied bed days $123,619,000 519,826 $397,255,000 1,561,390 Average Government revenue per occupied bed day $237.8 $254.4 $16.6 Q1 FY23 Q2-Q4 FY23 Increase/ (Decrease) 50 Estia Health | 2022-23 Annual Report Estia Health Limited 15 Estia Health Limited 16 DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL PERFORMANCE (CONTINUED) Staff costs Staff costs at mature homes excluding the impact of the incremental costs associated with COVID outbreaks increased by $46.1 million to $490.1 million (2022: $444.0 million). This increase arose from increasing resident occupancy levels, Enterprise Agreement (EA) increases and a greater level of agency staff and overtime costs associated with sector-wide staff shortages. Impact of legislated change on employee leave provisions Following the FWC‘s decision to increase the Aged Care Award by 15% for certain aged care workers, an increase in annual leave and long service leave provisions for past service totalling $9.1 million was made in the current financial year (2022: Nil). The Australian Government advised that a future grant opportunity would be established to reimburse a proportion of eligible employees’ annual leave, personal leave and long service leave entitlements accrued at 30 June 2023. However, no details of this scheme have been released and as such it has not been possible to estimate the potential future financial benefits of such a grant opportunity if released. Non-staff costs costs. Non-staff costs at mature homes excluding the impact of the incremental costs associated with COVID outbreaks increased by $10.2 million to $108.2 million (2022: $98.0 million). This increase arose from increasing resident occupancy levels, inflationary pressures on consumables including food and medical supplies, and higher utilities Incremental costs associated with COVID-19 prevention and response As referenced earlier in this report, the impact of COVID-19 on the sector continued to moderate in the early part of the period in line with the reduced impact in the wider Australian community and lessened Public Health settings. This saw a reduction in outbreaks, exposures and costs associated with Personal Protective Equipment (PPE), cleaning and waste disposal, as well as a reduction in enforced staff absences through sickness. Staff expenses Non-staff expenses Total incremental costs associated with COVID-19 prevention and response 16,220 8,145 24,365 49,823 H1 2023 $’000 10,988 5,232 H2 2023 $’000 3,813 4,332 2023 $’000 14,801 9,564 2022 $’000 36,512 13,311 Government grants primarily relate to amounts recoverable under Government grant schemes GO4863 and GO6223 which reimburse some of the costs incurred during COVID-19 outbreaks. Non-monetary grants represented personal protective equipment and supplies provided direct by Government. The Group has recognised these grants where it has determined that it has reasonable assurance that they will be received. The amount of grants recognised as income of the period is shown in the table below. COVID-19 costs grant recoveries – All homes COVID-19 Outbreak costs reimbursement (see further detail below) Personal protective equipment consumed (non-monetary) Other Total Government grants recognised as income of the period 2023 $’000 50,604 825 199 51,628 2022 $’000 7,072 981 - 8,053 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL PERFORMANCE (CONTINUED) Occupancy The Group delivered 2,081,216 occupied bed days in the year (2022: 2,030,143 occupied bed days), an increase of 51,073 days compared to the prior corresponding period. Average occupancy on its Mature Homes increased to 92.3% compared to 91.6% in the previous year. Average group occupancy levels on its Mature Homes (excluding the five acquisition homes) during the year have improved as the recovery from COVID-19 continues. This recovery is taking a longer period in Victoria, where occupancy averaged 86.8% in the year (2022: 86.4%) compared to 94.9% in the rest of the portfolio (2022: 94.1%). New South Wales Queensland South Australia Victoria Total Group Key Operating Metrics Available bed days Occupied bed days Increase Increase / (Decrease) Increase / (Decrease) (excl COVID-19) Government Revenues Operating revenue per occupied bed day Staff costs per occupied bed day (excl COVID-19) Non-staff costs per occupied bed day (excl COVID-19) Annualised EBITDA on Mature Homes per occupied bed 1 Decrease in FY20 followed the adoption of AASB16 impacting leasing costs. 18 August Average Average Average Spot 2023 93.7% 94.5% 97.9% 89.4% 93.5% 2023 92.9% 96.6% 96.5% 86.8% 92.3% 2022 91.1% 97.4% 96.3% 86.4% 91.6% 2021 91.0% 96.1% 96.6% 85.9% 91.2% 2023 2022 2021 2020 2,256,047 2,216,782 2,256,916 2,175,868 2,081,216 2,030,143 2,057,794 2,026,915 $330.3 7.9% $235.5 7.7% $52.0 7.6% $306.2 6.8% $218.7 4.4% $48.3 4.5% $287.0 1.6% $209.6 5.1% $46.2 3.6% $282.5 1.3% $199.5 6.8% $44.6 (10.8%)1 On 1 October 2022, the base ACFI subsidy and $10 per day basic daily fee supplement were replaced with the AN- ACC subsidy. The impact of the change between the first quarter, when care fees were funded under the old ACFI model, and the remainder of the year is shown below: Total Government revenues (excluding grants and temporary funding) Occupied bed days Average Government revenue per occupied bed day $16.6 Q1 FY23 Q2-Q4 Increase/ FY23 (Decrease) $123,619,000 $397,255,000 519,826 $237.8 1,561,390 $254.4 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL PERFORMANCE (CONTINUED) Staff costs Staff costs at mature homes excluding the impact of the incremental costs associated with COVID outbreaks increased by $46.1 million to $490.1 million (2022: $444.0 million). This increase arose from increasing resident occupancy levels, Enterprise Agreement (EA) increases and a greater level of agency staff and overtime costs associated with sector-wide staff shortages. Impact of legislated change on employee leave provisions Following the FWC‘s decision to increase the Aged Care Award by 15% for certain aged care workers, an increase in annual leave and long service leave provisions for past service totalling $9.1 million was made in the current financial year (2022: Nil). The Australian Government advised that a future grant opportunity would be established to reimburse a proportion of eligible employees’ annual leave, personal leave and long service leave entitlements accrued at 30 June 2023. However, no details of this scheme have been released and as such it has not been possible to estimate the potential future financial benefits of such a grant opportunity if released. Non-staff costs Non-staff costs at mature homes excluding the impact of the incremental costs associated with COVID outbreaks increased by $10.2 million to $108.2 million (2022: $98.0 million). This increase arose from increasing resident occupancy levels, inflationary pressures on consumables including food and medical supplies, and higher utilities costs. Incremental costs associated with COVID-19 prevention and response As referenced earlier in this report, the impact of COVID-19 on the sector continued to moderate in the early part of the period in line with the reduced impact in the wider Australian community and lessened Public Health settings. This saw a reduction in outbreaks, exposures and costs associated with Personal Protective Equipment (PPE), cleaning and waste disposal, as well as a reduction in enforced staff absences through sickness. Staff expenses Non-staff expenses Total incremental costs associated with COVID-19 prevention and response H1 2023 $’000 10,988 5,232 H2 2023 $’000 3,813 4,332 2023 $’000 14,801 9,564 2022 $’000 36,512 13,311 16,220 8,145 24,365 49,823 $15,632 $14,284 $11,394 $14,017 Grant recoveries Government grants primarily relate to amounts recoverable under Government grant schemes GO4863 and GO6223 which reimburse some of the costs incurred during COVID-19 outbreaks. Non-monetary grants represented personal protective equipment and supplies provided direct by Government. The Group has recognised these grants where it has determined that it has reasonable assurance that they will be received. The amount of grants recognised as income of the period is shown in the table below. COVID-19 costs grant recoveries – All homes COVID-19 Outbreak costs reimbursement (see further detail below) Personal protective equipment consumed (non-monetary) Other Total Government grants recognised as income of the period 2023 $’000 50,604 825 199 51,628 2022 $’000 7,072 981 - 8,053 Estia Health Limited 15 Estia Health Limited 2022-23 Annual Report | Estia Health 51 16 DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL PERFORMANCE (CONTINUED) COVID-19 Outbreak Cost Grant Schemes GO4863 and GO6223 As referenced in the Group’s 2022 Annual Financial Report, delays continue in the Government’s processing of grant applications across the whole aged care sector, including those of the Group. These delays resulted in grants relating to FY22 costs being confirmed and received in FY23 with the potential to distort the view of the financial performance of the Group between the two years. Since 31 December 2022, the Government has invested additional resources in processing more than 11,000 claims made across the sector, which has resulted in an increase in the amount and speed with which claims have been processed. The Group has experienced a low rejection rate of some elements of its claims, with more than 95% by value accepted, and no claim has been rejected entirely. The directors are confident that a significant majority of its lodged claims will be processed and remitted prior to 31 December 2023. As a result of these factors the Group has determined that the point in time when receipt becomes reasonably assured for income recognition is the date that a properly prepared grant is lodged on the Government portal. In prior periods, based on the limited experience of grant reimbursements at the time, the point of recognition was determined to be the receipt of an outcome letter from the Government. The status of claims at the date of this report is shown in the tables below. Claims lodged Relating to expenses incurred in FY22 Relating to expenses incurred in FY23 Total Claims lodged Claims processed and approved Claims submitted Claims approved Partially rejected claims Claims outstanding at the end of the period Income recognised in relation to claims outstanding at the end of the period Claims partially rejected subsequently Claims outstanding at the report date, not yet recognised as income Income recognised Grants Processed and Approved Income recognised in relation to claims outstanding at the end of the period Total income recognised 2023 $’000 4,696 17,835 22,531 2022 $’000 37,138 - 37,138 Total $’000 41,834 17,835 59,669 Claims relating to expenses incurred in: 2023 $’000 17,835 (3,389) (46) 14,400 2022 $’000 41,834 (37,170) (1,170) 3,494 Total claims $’000 59,669 (40,559) (1,216) 17,894 (13,815) (151) (3,302) (104) (17,117) (255) 434 88 522 2023 $’000 33,487 17,117 50,604 2022 $’000 7,072 - 7,072 Total $’000 40,559 17,117 57,676 DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL POSITION AND CASH FLOWS The Group’s balance sheet has $500.6 million (2022: $541.7 million) of equity supporting $1,869.3 million (2022: $1,795.0 million) of total assets. The Group’s capital and funding position is a product of the efficiency of operating profit to cash conversion, net RAD flows, capital investment and dividend distributions. On 30 June 2023, the Group had net bank debt of $43.8 million (2022: $79.6 million). Net operating cash inflows prior to RAD flows were $101.8 million (2022: $32.7 million) in the period. There has been no significant change in the Group’s financial position subsequent to 30 June 2023. Bed Licences Total assets include bed licences with a carrying value of $80.5 million (2022: $160.9 million) as at 30 June 2023, less an associated deferred tax liability of $23.5 million (2022: $47.0 million), resulting in a net carrying value of $57.0 million (2022: $113.9 million). The Directors consider that the fair value, less cost to dispose of bed licences, is nil. However, in accordance with Australian Accounting Standards, the licences are deemed to have a remaining value in use which requires the carrying value to be amortised over the period until formal abolition of licences on 30 June 2024. Goodwill cost inflation. RAD Balances The carrying value of Goodwill in the Group Balance Sheet on 30 June 2023 was $717.6 million (2022: $681.0 million). Note C4 to the Financial Statements refers to the key assumptions relating to the assessment of this value. A key assumption, consistent with the going concern concept and recent reform implementation, particularly in relation to the operation of IHACPA, is that there will be a cessation of margin erosion in the sector caused by historic decisions to limit increases in Government regulated fees and subsidies at a level below input The balance of RADs (including amounts pending return to deceased resident estates, referred to as “probate liability”) on 30 June 2023 was $1,027.5 million, compared to $884.1 million on 30 June 2022, representing an increase of $143.4 million (2022: $20.2 million). As of 30 June 2023, RADs held on behalf of current residents totalled $890.3 million (2022: $756.9 million), with probate liability increasing from $127.2 million to $137.2 million. Average incoming RAD prices in the period were $461,410 (2022: $449,489) compared to outgoing RAD prices of $437,605 (2022: $401,951) and average current RAD held of $355,058 (2022: $339,896). Debt & Financing facilities The Group has a $330.0 million Sustainability Linked Syndicated Financing Agreement (“SLSFA”). The SLSFA also has an accordion feature (“Accordion”) which allows for the facility limit to be increased (subject to lender consent and approval) by an additional $170.0 million. Of the total debt facility available, 50% will mature in March 2025 and 50% in March 2026. In addition, the Group has a separate additional Guarantee Facility (“Guarantee Facility”) with Westpac Banking Corporation which permits bank guarantees to be issued up to the value of $15.1 million. On 30 June 2023, $70.0 million of the SLSFA had been drawn (2022: $100.0 million) and Bank Guarantees on issue totalled $15.0 million (2022: $7.7 million). Under the SLSFA, the Group will be eligible for an interest rate margin reduction of up to five basis points per annum dependent on the level of achievement of sustainability targets embedded in the agreement. A failure to achieve any of the targets will result in an increased margin, up to five basis points per annum in total. These targets include:     improving resident engagement and satisfaction supporting employee well-being reducing greenhouse gas emissions portfolio energy efficiency performance The Group’s performance against these targets during the prior year, which was independently reviewed, resulted in an interest rate margin reduction of three basis points per annum over the current financial year (2022: nil). 52 Estia Health | 2022-23 Annual Report Estia Health Limited 17 Estia Health Limited 18 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL PERFORMANCE (CONTINUED) COVID-19 Outbreak Cost Grant Schemes GO4863 and GO6223 As referenced in the Group’s 2022 Annual Financial Report, delays continue in the Government’s processing of grant applications across the whole aged care sector, including those of the Group. These delays resulted in grants relating to FY22 costs being confirmed and received in FY23 with the potential to distort the view of the financial performance of the Group between the two years. Since 31 December 2022, the Government has invested additional resources in processing more than 11,000 claims made across the sector, which has resulted in an increase in the amount and speed with which claims have been processed. The Group has experienced a low rejection rate of some elements of its claims, with more than 95% by value accepted, and no claim has been rejected entirely. The directors are confident that a significant majority of its lodged claims will be processed and remitted prior to 31 December 2023. As a result of these factors the Group has determined that the point in time when receipt becomes reasonably assured for income recognition is the date that a properly prepared grant is lodged on the Government portal. In prior periods, based on the limited experience of grant reimbursements at the time, the point of recognition was determined to be the receipt of an outcome letter from the Government. The status of claims at the date of this report is shown in the tables below. Claims lodged Relating to expenses incurred in FY22 Relating to expenses incurred in FY23 Total Claims lodged Claims processed and approved Claims submitted Claims approved Partially rejected claims period income Income recognised Claims outstanding at the end of the period Income recognised in relation to claims outstanding at the end of the Claims partially rejected subsequently Claims outstanding at the report date, not yet recognised as Grants Processed and Approved Income recognised in relation to claims outstanding at the end of the period Total income recognised 2023 $’000 4,696 17,835 22,531 2022 $’000 37,138 - 37,138 Total $’000 41,834 17,835 59,669 Claims relating to expenses incurred in: 2023 $’000 17,835 (3,389) (46) 14,400 2022 $’000 41,834 (37,170) (1,170) 3,494 Total claims $’000 59,669 (40,559) (1,216) 17,894 (13,815) (151) (3,302) (104) (17,117) (255) 434 88 522 2023 $’000 33,487 17,117 50,604 2022 $’000 7,072 - 7,072 Total $’000 40,559 17,117 57,676 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL POSITION AND CASH FLOWS The Group’s balance sheet has $500.6 million (2022: $541.7 million) of equity supporting $1,869.3 million (2022: $1,795.0 million) of total assets. The Group’s capital and funding position is a product of the efficiency of operating profit to cash conversion, net RAD flows, capital investment and dividend distributions. On 30 June 2023, the Group had net bank debt of $43.8 million (2022: $79.6 million). Net operating cash inflows prior to RAD flows were $101.8 million (2022: $32.7 million) in the period. There has been no significant change in the Group’s financial position subsequent to 30 June 2023. Bed Licences Total assets include bed licences with a carrying value of $80.5 million (2022: $160.9 million) as at 30 June 2023, less an associated deferred tax liability of $23.5 million (2022: $47.0 million), resulting in a net carrying value of $57.0 million (2022: $113.9 million). The Directors consider that the fair value, less cost to dispose of bed licences, is nil. However, in accordance with Australian Accounting Standards, the licences are deemed to have a remaining value in use which requires the carrying value to be amortised over the period until formal abolition of licences on 30 June 2024. Goodwill The carrying value of Goodwill in the Group Balance Sheet on 30 June 2023 was $717.6 million (2022: $681.0 million). Note C4 to the Financial Statements refers to the key assumptions relating to the assessment of this value. A key assumption, consistent with the going concern concept and recent reform implementation, particularly in relation to the operation of IHACPA, is that there will be a cessation of margin erosion in the sector caused by historic decisions to limit increases in Government regulated fees and subsidies at a level below input cost inflation. RAD Balances The balance of RADs (including amounts pending return to deceased resident estates, referred to as “probate liability”) on 30 June 2023 was $1,027.5 million, compared to $884.1 million on 30 June 2022, representing an increase of $143.4 million (2022: $20.2 million). As of 30 June 2023, RADs held on behalf of current residents totalled $890.3 million (2022: $756.9 million), with probate liability increasing from $127.2 million to $137.2 million. Average incoming RAD prices in the period were $461,410 (2022: $449,489) compared to outgoing RAD prices of $437,605 (2022: $401,951) and average current RAD held of $355,058 (2022: $339,896). Debt & Financing facilities The Group has a $330.0 million Sustainability Linked Syndicated Financing Agreement (“SLSFA”). The SLSFA also has an accordion feature (“Accordion”) which allows for the facility limit to be increased (subject to lender consent and approval) by an additional $170.0 million. Of the total debt facility available, 50% will mature in March 2025 and 50% in March 2026. In addition, the Group has a separate additional Guarantee Facility (“Guarantee Facility”) with Westpac Banking Corporation which permits bank guarantees to be issued up to the value of $15.1 million. On 30 June 2023, $70.0 million of the SLSFA had been drawn (2022: $100.0 million) and Bank Guarantees on issue totalled $15.0 million (2022: $7.7 million). Under the SLSFA, the Group will be eligible for an interest rate margin reduction of up to five basis points per annum dependent on the level of achievement of sustainability targets embedded in the agreement. A failure to achieve any of the targets will result in an increased margin, up to five basis points per annum in total. These targets include:     improving resident engagement and satisfaction supporting employee well-being reducing greenhouse gas emissions portfolio energy efficiency performance The Group’s performance against these targets during the prior year, which was independently reviewed, resulted in an interest rate margin reduction of three basis points per annum over the current financial year (2022: nil). Estia Health Limited 17 Estia Health Limited 2022-23 Annual Report | Estia Health 53 18 DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL POSITION AND CASH FLOWS (CONTINUED) Share Buy-Back In November 2022, the Board resolved to extend its on-market Share Buy-Back scheme (“Buy-Back”) conducted in accordance with the ASX rules for a further 12-month period. Directors considered that the Company’s current share price at the time did not appropriately reflect the intrinsic value of the Group’s assets and business. The Buy-Back is also part of the Group’s capital management strategy in maintaining a balance between operating a high quality and sustainable business and preserving flexibility to invest capital for future value accretive opportunities, while seeking to provide returns to shareholders through regular dividends and to remain within a target bank debt gearing ratio of 1.4 – 1.9X EBITDA, subject to prevailing circumstances. Any purchase of shares under the Buy-Back is permitted within the Group’s debt facilities and is funded from existing cash reserves and undrawn debt capacity. The Buy-Back itself was not expected to impact the Group’s ability to progress a disciplined growth strategy, nor its ability to continue to pay dividends in line with the Group’s targeted payout ratio. The directors determined that as a result of circumstances prevailing at various times over the course of the year, that there were no periods when it would be appropriate within the ASX rules for the Company to undertake any on-market purchases of its own shares. RECONCILIATION OF NON-IFRS INFORMATION The following tables provide a reconciliation of the non-IFRS financial information disclosed in the Four Year Summary Financial Performance as disclosed within the Operating and Financial Review presented on page 49 of this report to the Financial Statements per ASIC Regulatory Guide 230 Disclosing non-IFRS financial information, issued in December 2011. Revenue Total operating revenue and grants Less: Government grants Imputed DAP revenue on RAD and bond balances under AASB 16 Operating revenue from homes in ramp-up / closed homes Total revenue Government grants Government grants – Mature Homes Government grants – Homes in ramp-up Total government grants Employee benefit expenses Employee benefit expenses – Mature Homes COVID-19 incremental costs – Mature Homes Employee benefit expenses – Homes in ramp-up / home closures Total employee benefit expenses Non-staff expenses2 Non-staff expenses – Mature Homes COVID-19 incremental costs – Mature Homes Non-staff expenses – Homes in ramp-up / home closures Total non-staff expenses 2023 $’000 $’000 738,719 (51,281) 41,242 25,618 754,298 2022 $’000 20211 $’000 2020 $’000 629,416 (7,888) 39,328 10,211 671,067 612,050 (9,600) 42,316 1,539 646,305 579,880 - 43,407 13,621 636,908 51,281 347 51,628 7,888 165 8,053 21,426 - 21,426 7,382 - 7,382 490,130 14,801 17,560 522,491 444,033 36,512 8,228 488,773 431,355 11,198 1,555 444,108 404,272 931 10,797 416,000 108,174 9,564 4,200 121,938 98,045 13,311 1,693 113,049 95,033 13,111 609 108,753 90,388 1,607 2,334 94,329 Net finance costs Net finance costs excluding imputed interest expense on RAD and bond balances under AASB 16 Imputed interest expense on RAD and bond balances under AASB 16 Total net finance costs 7,628 41,242 48,870 6,970 39,328 46,298 6,496 42,316 48,812 8,491 43,407 51,898 1. In adopting the IFRIC changes for the accounting for SaaS arrangements the Group has re-stated certain previously reported information for consistency purposes. 2. Presented as administrative expenses, occupancy expenses and resident expenses in the Consolidated Statement of Profit or Loss and Other Comprehensive Income. DIRECTORS’ REPORT DEVELOPMENTS AND ACQUISITIONS New Developments As the COVID-19 pandemic and ACAR reforms were better understood, the Group re-commenced development and expansion with the resumption of greenfield projects at St Ives and Aberglasslyn, both in NSW. These developments, with a total of 236 new beds, are projected to open in FY24. The Group is continuing to advance plans for future development in a measured way, including developing the Group’s existing land portfolio, where expansion was previously challenged under the ACAR regime. Capital Investment Summary Refurbishments (including significant refurbishments) Upgrades and enhancements to the nurse call and CCTV systems Asset life-cycle replacements, improvements and sustainability initiatives Planning, design/ tendering and construction of Greenfield development projects Planning, design/ tendering and construction of Brownfield development projects Acquisition of Residential Aged Care facilities IT and systems improvements Trademark Total Divestments Acquisitions Premier Health Acquisition The Group made no divestments during the period. 2023 $’000 1,217 1,199 16,517 37,825 5,228 76,400 - - 2022 $’000 2,077 4,688 15,138 4,922 4,954 - 1,276 400 138,386 33,455 On 1 December 2022, the Group acquired the freehold sites and operations of four residential aged care homes from Premier Health Care comprising two homes in South Australia and two homes in Queensland for a cash consideration of $60.5 million. The homes align with the Group’s existing operating clusters and added 409 resident places in high quality aged care homes. The acquisition aligns with the Group’s growth strategy and enhances the existing portfolio. Goodwill of $27.3 million arising from the acquisition represents the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. The acquired homes performed in line with expectations and contributed $23.6 million of revenue and $1.9 million to profit before tax for the Group from the date of acquisition to 30 June 2023. RAD balances increased by $12.0 million over the same period. If the acquisition had taken place at the beginning of the period, 1 July 2022, revenue and profit before tax from Premier Health Care homes for the Group would have been $38.5 million and $3.3 million, respectively. Mount Clear Acquisition On 1 May 2023 the Group acquired a fully operational home situated in Mount Clear, Victoria, with 120 operating places for a provisional cash consideration of $15.9 million. The acquisition aligns with the Group’s growth strategy and enhances the existing portfolio. Goodwill of $9.3 million arising from the acquisition represented the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. The acquisition performed in line with expectations and contributed $2.0 million of revenue and $0.3 million to profit before tax for the Group from the date of acquisition to 30 June 2023. If the acquisition had taken place at the beginning of the period, 1 July 2022, revenue and profit before tax from Mount Clear for the Group would have been $11.9 million and $1.0 million, respectively. 54 Estia Health | 2022-23 Annual Report Estia Health Limited 19 Estia Health Limited 20 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT OPERATING AND FINANCIAL REVIEW (CONTINUED) REVIEW OF FINANCIAL POSITION AND CASH FLOWS (CONTINUED) Share Buy-Back In November 2022, the Board resolved to extend its on-market Share Buy-Back scheme (“Buy-Back”) conducted in accordance with the ASX rules for a further 12-month period. Directors considered that the Company’s current share price at the time did not appropriately reflect the intrinsic value of the Group’s assets and business. The Buy-Back is also part of the Group’s capital management strategy in maintaining a balance between operating a high quality and sustainable business and preserving flexibility to invest capital for future value accretive opportunities, while seeking to provide returns to shareholders through regular dividends and to remain within a target bank debt gearing ratio of 1.4 – 1.9X EBITDA, subject to prevailing circumstances. Any purchase of shares under the Buy-Back is permitted within the Group’s debt facilities and is funded from existing cash reserves and undrawn debt capacity. The Buy-Back itself was not expected to impact the Group’s ability to progress a disciplined growth strategy, nor its ability to continue to pay dividends in line with the Group’s targeted payout ratio. The directors determined that as a result of circumstances prevailing at various times over the course of the year, that there were no periods when it would be appropriate within the ASX rules for the Company to undertake any on-market purchases of its own shares. RECONCILIATION OF NON-IFRS INFORMATION The following tables provide a reconciliation of the non-IFRS financial information disclosed in the Four Year Summary Financial Performance as disclosed within the Operating and Financial Review presented on page 49 of this report to the Financial Statements per ASIC Regulatory Guide 230 Disclosing non-IFRS financial information, issued in December 2011. Revenue Total operating revenue and grants Less: Government grants Imputed DAP revenue on RAD and bond balances under AASB 16 Operating revenue from homes in ramp-up / closed homes Total revenue Government grants Government grants – Mature Homes Government grants – Homes in ramp-up Total government grants Employee benefit expenses Employee benefit expenses – Mature Homes COVID-19 incremental costs – Mature Homes Employee benefit expenses – Homes in ramp-up / home closures Total employee benefit expenses Non-staff expenses2 Non-staff expenses – Mature Homes COVID-19 incremental costs – Mature Homes Non-staff expenses – Homes in ramp-up / home closures 2023 $’000 $’000 2022 $’000 20211 $’000 2020 $’000 738,719 (51,281) 41,242 25,618 629,416 612,050 579,880 (7,888) 39,328 10,211 (9,600) 42,316 1,539 - 43,407 13,621 754,298 671,067 646,305 636,908 51,281 347 51,628 7,888 165 8,053 21,426 7,382 - - 21,426 7,382 490,130 444,033 431,355 404,272 14,801 17,560 36,512 8,228 11,198 1,555 931 10,797 522,491 488,773 444,108 416,000 108,174 9,564 4,200 98,045 13,311 1,693 95,033 13,111 609 121,938 113,049 108,753 90,388 1,607 2,334 94,329 7,628 41,242 48,870 6,970 39,328 46,298 6,496 42,316 48,812 8,491 43,407 51,898 Total non-staff expenses Net finance costs Total net finance costs consistency purposes. Net finance costs excluding imputed interest expense on RAD and bond balances under AASB 16 Imputed interest expense on RAD and bond balances under AASB 16 1. In adopting the IFRIC changes for the accounting for SaaS arrangements the Group has re-stated certain previously reported information for 2. Presented as administrative expenses, occupancy expenses and resident expenses in the Consolidated Statement of Profit or Loss and Other Comprehensive Income. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT DEVELOPMENTS AND ACQUISITIONS New Developments As the COVID-19 pandemic and ACAR reforms were better understood, the Group re-commenced development and expansion with the resumption of greenfield projects at St Ives and Aberglasslyn, both in NSW. These developments, with a total of 236 new beds, are projected to open in FY24. The Group is continuing to advance plans for future development in a measured way, including developing the Group’s existing land portfolio, where expansion was previously challenged under the ACAR regime. Capital Investment Summary Refurbishments (including significant refurbishments) Upgrades and enhancements to the nurse call and CCTV systems Asset life-cycle replacements, improvements and sustainability initiatives Planning, design/ tendering and construction of Greenfield development projects Planning, design/ tendering and construction of Brownfield development projects Acquisition of Residential Aged Care facilities IT and systems improvements Trademark Total Divestments The Group made no divestments during the period. Acquisitions Premier Health Acquisition 2023 $’000 1,217 1,199 16,517 37,825 5,228 76,400 - - 2022 $’000 2,077 4,688 15,138 4,922 4,954 - 1,276 400 138,386 33,455 On 1 December 2022, the Group acquired the freehold sites and operations of four residential aged care homes from Premier Health Care comprising two homes in South Australia and two homes in Queensland for a cash consideration of $60.5 million. The homes align with the Group’s existing operating clusters and added 409 resident places in high quality aged care homes. The acquisition aligns with the Group’s growth strategy and enhances the existing portfolio. Goodwill of $27.3 million arising from the acquisition represents the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. The acquired homes performed in line with expectations and contributed $23.6 million of revenue and $1.9 million to profit before tax for the Group from the date of acquisition to 30 June 2023. RAD balances increased by $12.0 million over the same period. If the acquisition had taken place at the beginning of the period, 1 July 2022, revenue and profit before tax from Premier Health Care homes for the Group would have been $38.5 million and $3.3 million, respectively. Mount Clear Acquisition On 1 May 2023 the Group acquired a fully operational home situated in Mount Clear, Victoria, with 120 operating places for a provisional cash consideration of $15.9 million. The acquisition aligns with the Group’s growth strategy and enhances the existing portfolio. Goodwill of $9.3 million arising from the acquisition represented the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. The acquisition performed in line with expectations and contributed $2.0 million of revenue and $0.3 million to profit before tax for the Group from the date of acquisition to 30 June 2023. If the acquisition had taken place at the beginning of the period, 1 July 2022, revenue and profit before tax from Mount Clear for the Group would have been $11.9 million and $1.0 million, respectively. Estia Health Limited 19 Estia Health Limited 2022-23 Annual Report | Estia Health 55 20 DIRECTORS’ REPORT DEVELOPMENTS AND ACQUISITIONS (CONTINUED) Royal Freemasons Homes The Group entered into a binding contract to purchase two operational homes with a total of 264 operational places in Bendigo and Benalla in Victoria on 1 August 2023. Total net cash consideration for the two homes is expected to total approximately $17.3 million (excluding stamp duty and transaction costs), which will be funded from the Group’s existing debt facilities. Final consideration will depend on RAD balances, which are expected to be approximately $35.8 million, and employee obligations at completion. The transactions, which are subject to customary closing conditions, are currently expected to settle in early October 2023. In connection with the acquisitions, the Group will be consolidating its operations in Bendigo and Benalla which will result in the relocation of residents and employees from its existing homes in the two towns. Once the transaction and relocations are complete, each of the acquired homes are expected to be at or close to full occupancy and the Group intends to evaluate options for its existing sites which may include re-purposing or sale. As a result of this, the Group has reported an impairment charge of $11.4 million before tax in the period. DIVIDENDS On 22 August 2023, the Directors resolved that the Company declare a fully franked final cash dividend for the year ended 30 June 2023 of 12 cents per ordinary share totalling $31.0 million. The record date for the dividend will be 28 August 2023, with payment being made on 15 September 2023. Shares will trade excluding entitlement to the dividend on 25 August 2023. Dividends paid during the year were as follows: Interim dividend for the six months ended 31 December 2022 SIGNIFICANT CHANGES IN THE STATE OF AFFAIRS Date paid 17 March 2023 Fully franked dividend per share 3.7 Total dividend paid $9,560,000 Other than those explained in this report there were no significant changes in the state of affairs of the Group during the financial year ended 30 June 2023. SIGNIFICANT EVENTS AFTER THE BALANCE SHEET DATE COVID-19 Grant Recoveries $1,940,000 of COVID-19 costs reimbursement claims recognised as receivable at 30 June 2023 were subsequently remitted as cash at the date of this report. Proposed Acquisition of the Company by Bain Capital As referred to in more detail on page 48 of this Report, on 7 August 2023, the Company advised the ASX that it had entered into a SIA with Bain Capital for the acquisition of all of the issued shares in the Company by way of a Scheme. The SIA was also provided to the ASX on 7 August 2023. The Company’s shareholders will be given the opportunity to vote on the Scheme at a meeting which is expected to be held in November 2023. If the Scheme is approved and implemented, shareholders will receive total cash consideration of $3.20 per share, less the cash amount of any dividends declared and paid after the date of entry into the SIA. Royal Freemasons homes acquisition As referenced in more detail on page 56 the Group entered into a binding contract with Royal Freemasons to purchase two operational homes with a total of 264 operational places in Bendigo and Benalla in Victoria on 1 August 2023 for an estimated cash consideration of $17.3 million which is expected to settle in October 2023. South Australia land acquisition On 5th July 2023, the Group completed the purchase of a block of land at Findon, SA, with an approved Development Application for a 120 bed residential aged care home from Premier Health Care for $5.4 million cash consideration. DIRECTORS’ REPORT LIKELY DEVELOPMENTS AND EXPECTED RESULTS Proposed Acquisition of the Company by Bain Capital A Scheme Booklet containing information relating to the proposed acquisition, reasons for the Directors’ recommendation, an Independent Expert’s Report and details of the Scheme meeting will be prepared and provided to the Australian Securities and Investments Commission for review, and subsequently sent to shareholders. Shareholders will then have the opportunity to vote on the Scheme at a shareholder meeting that is expected to be held in November 2023. Subject to shareholder approval being obtained by the requisite majorities and the other conditions of the Scheme being satisfied, the Scheme is expected to be implemented prior to the end of 2023. If the Scheme is implemented, Bain Capital would acquire 100% of the Issued Share Capital, and it is expected that the current board of directors would resign and the Company would be de-listed from the ASX. Financial and Operational Outlook Sector Demand The aging population and increasing number of people aged over 85, is likely to lead to increased demand for residential aged care services. The industry continues to grow in complexity and the acuity of residents is increasing as the incidence of residents presenting with dementia and extensive co-morbidities escalates. This will see a need for a growing sophistication of aged care providers, with scale, systems, governance and leadership likely to be key requirements in order to adapt to these changes. The abolition of supply constraints via the ACAR bed licence process, will underpin opportunities for large, high- quality providers with strong balance sheets, such as Estia Health, to grow and benefit through scale, higher occupancy and attraction of workforce. The abolition of ACAR may also lead to increased competition in some Sector Supply areas where the Group operates. Operating Places Increase The acquisition of the four homes from Premier Health Care, the home at Mount Clear and the expansion of 24 places at the Group’s existing home in Burton, SA during FY23 has increased capacity to 6,720 places on 1 July 2023 (1 July 2022: 6,163 places). The acquisition of two homes from Royal Freemasons in the early part of FY24, and the likely closure of the Group’s existing homes in Benalla and Bendigo shortly afterwards will result in a net increase in capacity of a further 150 operating places. The opening of new homes in St Ives and Aberglasslyn in FY24 will add a further 236 new operational places. Subject to occupancy levels, this increase in operating places is expected to lead to higher future revenues and earnings. Occupancy The introduction of publicly available Star Ratings by the Government may also impact future occupancy levels for some, or all, of the Group’s homes. That said, increasing occupancy to pre-COVID levels, in excess of 94%, remains a key objective and would be expected to result in increased revenues and earnings. COVID-19 Costs and Associated Grant Recovery The financial impacts of COVID-19 outbreaks at homes continue to lessen and the re-imbursement of some outbreak costs under Government grant schemes has been extended to at least 31 December 2023. The scheme is intended to assist providers to recover from the impact of COVID-19 outbreaks and as a pre-cursor to IHACPA considering the longer term funding implications on ongoing operations. Eligible expenditure is that which is incurred in managing direct impacts of COVID-19 to a maximum grant value per home. Therefore, the Group expects that the net impact of COVID-19 costs will continue to diminish. Inflation Broad inflation indices across all areas of the Australian and global economy have increased dramatically during FY23 and have increased, and are expected to continue to increase, many costs incurred by the Group, particularly in relation to food, energy, and medical services. Whilst IHACPA has factored a level of cost escalation into its pricing advice, expectations about the level of future inflation may not align with actual inflation in FY24 and beyond. 56 Estia Health | 2022-23 Annual Report Estia Health Limited 21 Estia Health Limited 22 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DEVELOPMENTS AND ACQUISITIONS (CONTINUED) Royal Freemasons Homes The Group entered into a binding contract to purchase two operational homes with a total of 264 operational places in Bendigo and Benalla in Victoria on 1 August 2023. Total net cash consideration for the two homes is expected to total approximately $17.3 million (excluding stamp duty and transaction costs), which will be funded from the Group’s existing debt facilities. Final consideration will depend on RAD balances, which are expected to be approximately $35.8 million, and employee obligations at completion. The transactions, which are subject to customary closing conditions, are currently expected to settle in early October 2023. In connection with the acquisitions, the Group will be consolidating its operations in Bendigo and Benalla which will result in the relocation of residents and employees from its existing homes in the two towns. Once the transaction and relocations are complete, each of the acquired homes are expected to be at or close to full occupancy and the Group intends to evaluate options for its existing sites which may include re-purposing or sale. As a result of this, the Group has reported an impairment charge of $11.4 million before tax in the period. DIVIDENDS On 22 August 2023, the Directors resolved that the Company declare a fully franked final cash dividend for the year ended 30 June 2023 of 12 cents per ordinary share totalling $31.0 million. The record date for the dividend will be 28 August 2023, with payment being made on 15 September 2023. Shares will trade excluding entitlement to the dividend on 25 August 2023. Dividends paid during the year were as follows: Interim dividend for the six months ended 31 December 2022 17 March 2023 SIGNIFICANT CHANGES IN THE STATE OF AFFAIRS Other than those explained in this report there were no significant changes in the state of affairs of the Group Date paid Fully franked dividend per share 3.7 Total dividend paid $9,560,000 during the financial year ended 30 June 2023. SIGNIFICANT EVENTS AFTER THE BALANCE SHEET DATE COVID-19 Grant Recoveries $1,940,000 of COVID-19 costs reimbursement claims recognised as receivable at 30 June 2023 were subsequently remitted as cash at the date of this report. Proposed Acquisition of the Company by Bain Capital As referred to in more detail on page 48 of this Report, on 7 August 2023, the Company advised the ASX that it had entered into a SIA with Bain Capital for the acquisition of all of the issued shares in the Company by way of a Scheme. The SIA was also provided to the ASX on 7 August 2023. The Company’s shareholders will be given the opportunity to vote on the Scheme at a meeting which is expected to be held in November 2023. If the Scheme is approved and implemented, shareholders will receive total cash consideration of $3.20 per share, less the cash amount of any dividends declared and paid after the date of entry into the SIA. Royal Freemasons homes acquisition As referenced in more detail on page 56 the Group entered into a binding contract with Royal Freemasons to purchase two operational homes with a total of 264 operational places in Bendigo and Benalla in Victoria on 1 August 2023 for an estimated cash consideration of $17.3 million which is expected to settle in October 2023. South Australia land acquisition On 5th July 2023, the Group completed the purchase of a block of land at Findon, SA, with an approved Development Application for a 120 bed residential aged care home from Premier Health Care for $5.4 million cash consideration. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT LIKELY DEVELOPMENTS AND EXPECTED RESULTS Proposed Acquisition of the Company by Bain Capital A Scheme Booklet containing information relating to the proposed acquisition, reasons for the Directors’ recommendation, an Independent Expert’s Report and details of the Scheme meeting will be prepared and provided to the Australian Securities and Investments Commission for review, and subsequently sent to shareholders. Shareholders will then have the opportunity to vote on the Scheme at a shareholder meeting that is expected to be held in November 2023. Subject to shareholder approval being obtained by the requisite majorities and the other conditions of the Scheme being satisfied, the Scheme is expected to be implemented prior to the end of 2023. If the Scheme is implemented, Bain Capital would acquire 100% of the Issued Share Capital, and it is expected that the current board of directors would resign and the Company would be de-listed from the ASX. Financial and Operational Outlook Sector Demand The aging population and increasing number of people aged over 85, is likely to lead to increased demand for residential aged care services. The industry continues to grow in complexity and the acuity of residents is increasing as the incidence of residents presenting with dementia and extensive co-morbidities escalates. This will see a need for a growing sophistication of aged care providers, with scale, systems, governance and leadership likely to be key requirements in order to adapt to these changes. Sector Supply The abolition of supply constraints via the ACAR bed licence process, will underpin opportunities for large, high- quality providers with strong balance sheets, such as Estia Health, to grow and benefit through scale, higher occupancy and attraction of workforce. The abolition of ACAR may also lead to increased competition in some areas where the Group operates. Operating Places Increase The acquisition of the four homes from Premier Health Care, the home at Mount Clear and the expansion of 24 places at the Group’s existing home in Burton, SA during FY23 has increased capacity to 6,720 places on 1 July 2023 (1 July 2022: 6,163 places). The acquisition of two homes from Royal Freemasons in the early part of FY24, and the likely closure of the Group’s existing homes in Benalla and Bendigo shortly afterwards will result in a net increase in capacity of a further 150 operating places. The opening of new homes in St Ives and Aberglasslyn in FY24 will add a further 236 new operational places. Subject to occupancy levels, this increase in operating places is expected to lead to higher future revenues and earnings. Occupancy The introduction of publicly available Star Ratings by the Government may also impact future occupancy levels for some, or all, of the Group’s homes. That said, increasing occupancy to pre-COVID levels, in excess of 94%, remains a key objective and would be expected to result in increased revenues and earnings. COVID-19 Costs and Associated Grant Recovery The financial impacts of COVID-19 outbreaks at homes continue to lessen and the re-imbursement of some outbreak costs under Government grant schemes has been extended to at least 31 December 2023. The scheme is intended to assist providers to recover from the impact of COVID-19 outbreaks and as a pre-cursor to IHACPA considering the longer term funding implications on ongoing operations. Eligible expenditure is that which is incurred in managing direct impacts of COVID-19 to a maximum grant value per home. Therefore, the Group expects that the net impact of COVID-19 costs will continue to diminish. Inflation Broad inflation indices across all areas of the Australian and global economy have increased dramatically during FY23 and have increased, and are expected to continue to increase, many costs incurred by the Group, particularly in relation to food, energy, and medical services. Whilst IHACPA has factored a level of cost escalation into its pricing advice, expectations about the level of future inflation may not align with actual inflation in FY24 and beyond. Estia Health Limited 21 Estia Health Limited 2022-23 Annual Report | Estia Health 57 22 DIRECTORS’ REPORT DIRECTORS’ REPORT LIKELY DEVELOPMENTS AND EXPECTED RESULTS (CONTINUED) KEY BUSINESS RISKS Financial and Operational Outlook (Continued) Workforce The competition for talent and the ability to attract, develop and retain a skilled workforce, remains one of the greatest challenges facing the aged care sector and the Group which may impact future financial performance. The FWC 15% increase in the Award for Aged Care workers in direct care roles, which came into effect on 30 June 2023, will assist in retaining and attracting workers to the sector. Addressing the workforce shortage in the aged care sector and successfully attracting and retaining skilled staff will necessitate ongoing attention and collaboration between providers, the Government, and training institutions. Interest rates Interest rates on the Group’s borrowings have increased compared to prior periods and are expected to remain higher for some time. Whilst the Group undertakes interest rate hedging activities, finance charges are expected to be higher than seen in prior periods. Higher interest rates have also resulted in an increase in the Maximum Permissible Interest Rate (MPIR) used to calculated Daily Accommodation Payments (“DAPs”), which was 7.90% at 1 July 2023, compared to 4.07% in April 2022, and 5.00% on 1 July 2022. This leads to higher DAP payments for incoming residents. Funding increases, FWC 15% Award increase, cost and wage inflation, mandated care minutes In May 2023, the Government announced significant increases in funding to take effect from 1 July 2023 based on IHACPA’s initial advice and recommendations which were published shortly afterwards. Based on its own assessment, the Group concurs with other industry commentators in expecting that in relation to FY24, the net effect of the following key changes is likely to be broadly neutral to the financial performance of the sector:     the funding increases to take effect from 1 July 2023; the impact of the FWC 15% increase in the Aged Care Award from 30 June 2023; the impact of meeting mandated minimum care minutes from 1 October 2023; and general wage and CPI inflation. Overall Outlook For the first time in many years, there is an increased degree of certainty surrounding the regulatory framework. This level of regulatory reform, which has been implemented with the intention of increasing quality and performance in the sector, is creating significant barriers to entry and new supply and is encouraging smaller providers without the ability to manage increasing administrative, compliance and governance requirements to consider exiting the sector, which is reflected in the reducing number of residential aged care providers. The Group has previously highlighted the critical role to be played by IHACPA in maintaining financial sustainability of the sector following successive years where increases in Government funding did not keep pace with increasing input costs. The Group is encouraged by the Government’s response in following the initial advice from IHACPA in relation to increasing funding levels to meet the cost of service delivery, as a first step in ensuring the enduring financial sustainability of the sector. Beyond FY24, the Group’s financial performance and the broader financial sustainability of the sector, will continue to be largely dependent on the continued pricing advice of IHACPA and the Government’s response to that advice. In the face of these uncertainties, the Group will continue to deploy capital cautiously to take advantage of growth opportunities with the objective of delivering earnings growth and increasing shareholder value. The following business risks are considered to be some of the more significant to the Group’s performance and growth. Risks continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Risk Potential Impact Response Strategy Estia Health operates in a  Change in financial profitability and/or Ongoing monitoring and REGULATORY CHANGE highly regulated environment. The Group is exposed to failures to anticipate, respond to and manage material changes in regulation. viability.  Increased cost of compliance.  Inability to adequately deliver the required volume of operational change.  Instances of non-compliance such as meeting accreditation requirements for residential homes.  Costs associated with remediating lack of compliance and/or penalties.  Change in competitive position of Estia Health’s services. GOVERNMENT FUNDING Estia Health relies on funding regulated by the Act, of which approximately 72% (2022: 71%) is paid directly from the Federal Government. The Federal Government has also provided significant direct financial support to the sector during the COVID-19 pandemic as referenced elsewhere in this Report.  Any regulatory change or changes in Government policies in relation to existing funding legislation for the industry may have an adverse impact on the way the Group manages and operates its homes, its resultant financial performance and the carrying value of its tangible and intangible assets. assessment of regulatory change enables the Group to prioritise changes that have the greatest impact. This process of continual review is undertaken with short, medium and long-term planning cycles. Regulatory changes are also considered in the strategic planning process. The Group seeks to proactively engage with Government and industry to advocate for a regulatory environment which supports a strong and financially sustainable aged care sector. Project management capability is used to facilitate the delivery of large regulatory change initiatives. This is further supported by targeted training, education and technology changes. The creation of IHACPA will be a critical mitigation in maintaining financial sustainability of the sector. IHACPA is expected to advise Government on setting funding levels at an appropriate level to meet the cost of service delivery. The Group monitors and assesses changes to the regulatory and funding environment which may require adapting and changing its operations to continue to provide high quality services to residents and generate appropriate returns on the capital provided by shareholders. This process of continual review is undertaken with short, medium and long-term planning cycles. The Group seeks to proactively engage with Government and the sector to advocate for a regulatory and funding environment which supports a strong and financially sustainable sector. 58 Estia Health | 2022-23 Annual Report Estia Health Limited 23 Estia Health Limited 24 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT LIKELY DEVELOPMENTS AND EXPECTED RESULTS (CONTINUED) Financial and Operational Outlook (Continued) Workforce The competition for talent and the ability to attract, develop and retain a skilled workforce, remains one of the greatest challenges facing the aged care sector and the Group which may impact future financial performance. The FWC 15% increase in the Award for Aged Care workers in direct care roles, which came into effect on 30 June 2023, will assist in retaining and attracting workers to the sector. Addressing the workforce shortage in the aged care sector and successfully attracting and retaining skilled staff will necessitate ongoing attention and collaboration between providers, the Government, and training institutions. Interest rates Interest rates on the Group’s borrowings have increased compared to prior periods and are expected to remain higher for some time. Whilst the Group undertakes interest rate hedging activities, finance charges are expected to be higher than seen in prior periods. Higher interest rates have also resulted in an increase in the Maximum Permissible Interest Rate (MPIR) used to calculated Daily Accommodation Payments (“DAPs”), which was 7.90% at 1 July 2023, compared to 4.07% in April 2022, and 5.00% on 1 July 2022. This leads to higher DAP payments for incoming residents. Funding increases, FWC 15% Award increase, cost and wage inflation, mandated care minutes In May 2023, the Government announced significant increases in funding to take effect from 1 July 2023 based on IHACPA’s initial advice and recommendations which were published shortly afterwards. Based on its own assessment, the Group concurs with other industry commentators in expecting that in relation to FY24, the net effect of the following key changes is likely to be broadly neutral to the financial performance of the sector:     general wage and CPI inflation. Overall Outlook the funding increases to take effect from 1 July 2023; the impact of the FWC 15% increase in the Aged Care Award from 30 June 2023; the impact of meeting mandated minimum care minutes from 1 October 2023; and For the first time in many years, there is an increased degree of certainty surrounding the regulatory framework. This level of regulatory reform, which has been implemented with the intention of increasing quality and performance in the sector, is creating significant barriers to entry and new supply and is encouraging smaller providers without the ability to manage increasing administrative, compliance and governance requirements to consider exiting the sector, which is reflected in the reducing number of residential aged care providers. The Group has previously highlighted the critical role to be played by IHACPA in maintaining financial sustainability of the sector following successive years where increases in Government funding did not keep pace with increasing input costs. The Group is encouraged by the Government’s response in following the initial advice from IHACPA in relation to increasing funding levels to meet the cost of service delivery, as a first step in ensuring the enduring financial sustainability of the sector. Beyond FY24, the Group’s financial performance and the broader financial sustainability of the sector, will continue to be largely dependent on the continued pricing advice of IHACPA and the Government’s response to that advice. In the face of these uncertainties, the Group will continue to deploy capital cautiously to take advantage of growth opportunities with the objective of delivering earnings growth and increasing shareholder value. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT KEY BUSINESS RISKS The following business risks are considered to be some of the more significant to the Group’s performance and growth. Risks continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Risk Potential Impact Response Strategy REGULATORY CHANGE Estia Health operates in a highly regulated environment. The Group is exposed to failures to anticipate, respond to and manage material changes in regulation.  Change in financial profitability and/or viability.  Increased cost of compliance.  Inability to adequately deliver the required volume of operational change.  Instances of non-compliance such as meeting accreditation requirements for residential homes.  Costs associated with remediating lack of compliance and/or penalties.  Change in competitive position of Estia Health’s services. GOVERNMENT FUNDING Estia Health relies on funding regulated by the Act, of which approximately 72% (2022: 71%) is paid directly from the Federal Government. The Federal Government has also provided significant direct financial support to the sector during the COVID-19 pandemic as referenced elsewhere in this Report.  Any regulatory change or changes in Government policies in relation to existing funding legislation for the industry may have an adverse impact on the way the Group manages and operates its homes, its resultant financial performance and the carrying value of its tangible and intangible assets. Ongoing monitoring and assessment of regulatory change enables the Group to prioritise changes that have the greatest impact. This process of continual review is undertaken with short, medium and long-term planning cycles. Regulatory changes are also considered in the strategic planning process. The Group seeks to proactively engage with Government and industry to advocate for a regulatory environment which supports a strong and financially sustainable aged care sector. Project management capability is used to facilitate the delivery of large regulatory change initiatives. This is further supported by targeted training, education and technology changes. The creation of IHACPA will be a critical mitigation in maintaining financial sustainability of the sector. IHACPA is expected to advise Government on setting funding levels at an appropriate level to meet the cost of service delivery. The Group monitors and assesses changes to the regulatory and funding environment which may require adapting and changing its operations to continue to provide high quality services to residents and generate appropriate returns on the capital provided by shareholders. This process of continual review is undertaken with short, medium and long-term planning cycles. The Group seeks to proactively engage with Government and the sector to advocate for a regulatory and funding environment which supports a strong and financially sustainable sector. Estia Health Limited 23 Estia Health Limited 2022-23 Annual Report | Estia Health 59 24 DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) Risk WORKFORCE The Group’s staff are critical in the delivery of quality care and services. A growing demand for care workers along with mandated staffing requirements is presenting significant challenges across the sector in identifying, recruiting and retaining sufficient personnel with the suitable skills and capabilities to carry out operations. There is also a high level of external competition for senior leadership and management expertise across the broader health sector. Potential Impact Response Strategy Risk Potential Impact Response Strategy  Operational disruption and/or reduced business resilience.  Technical, operational or business knowledge loss due to resignation or departure of key employees.  Increased fatigue amongst staff and the potential for errors.  Reduced productivity and lower quality of care.  Non-compliance with regulatory requirements, including meeting mandatory staffing requirements  Reduced occupancy.  Inability to deliver on strategic objectives.  Lower Star ratings of homes.  Brand and reputational damage. Estia Health is working through multiple strategies to manage this risk including:  maintaining a strong leadership team,  improved employee benefits,  reviewing hiring strategies and streamlining recruitment processes,  seeking to attract suitable talent from broader pools,  investing in staff development including a graduate program,  focussing on training, induction and orientation for new hires Career pathways and succession planning are refreshed annually. Staff safety and wellbeing remains a top priority with ongoing focus on fatigue management, personal development initiatives and engagement programs.  If many departing RAD payers are The Group aims to maintain overall subsequently replaced by non-RAD paying residents, or not replaced at all, the Group may need to draw RAD balances by regularly monitoring and analysis of RAD movements and trends across its down higher levels of bank or other portfolio of homes. debt, reduce capital investment, reduce dividend payments or seek additional capital.  Extreme events resulting in very large net outflows may cause severe liquidity or solvency issues.  If the Government replaces the RAD scheme, the Group will need to replace RAD balances with alternative funding sources consistent with any transitional depart. In accordance with the Act, the Group maintains a formal liquidity policy intended to keep sufficient cash or credit facilities reserved to refund RADs as and when they fall due, should outgoing RADs not be replaced by an equivalent amount of incoming RADs from new residents. Of the Group’s bank debt facility of $330.0 million (2022: $330.0 million), was undrawn as of 30 June 2023, providing a significant capacity to manage a potential reduction in RAD balances. The Group will monitor and seek to contribute to any industry consultation or engagement in the event the Government proceeds with a review of RADs. arrangements as existing residents $260.0 million (2022: $230.0 million) DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) REFUNDABLE ACCOMMODATION DEPOSITS The Group has $1,027.5 million (2022: $884.1 million) of funding provided in the form of Refundable Accommodation Deposits (RADs) from residents, which have been deployed in accordance with the Act in the acquisition, building or redevelopment of residential aged care facilities and assets which are illiquid. RADs are repayable within legislated timeframes after the departure of a resident. Overall RAD balances are maintained by the replacement of outgoing RADs with incoming RADs from new residents. Reductions in occupancy (which may arise for many reasons), changes in accommodation payment preferences by new residents, or legislated changes may lead to declining RAD balances which will require replacing with alternative funding sources. At the present time there is no proposed legislation or indication from Government that RAD regulations will be amended. Nevertheless, it is possible that future regulatory change may be made resulting in the need to replace RADs with alternative sources of capital. 60 Estia Health | 2022-23 Annual Report Estia Health Limited 25 Estia Health Limited 26 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) Risk WORKFORCE The Group’s staff are critical in the delivery of quality care  Operational disruption and/or reduced business resilience. Estia Health is working through multiple strategies to manage this risk  Technical, operational or business including: and services. A growing demand for care workers along with mandated staffing requirements is presenting significant challenges across the sector in identifying, recruiting and retaining sufficient personnel with the suitable skills and capabilities to carry out operations. There is also a high level of external competition for senior leadership and management expertise across the broader health sector. knowledge loss due to resignation or departure of key employees.  Increased fatigue amongst staff and the potential for errors.  Reduced productivity and lower quality of care.  Non-compliance with regulatory requirements, including meeting mandatory staffing requirements  Reduced occupancy.  Inability to deliver on strategic objectives.  Lower Star ratings of homes.  Brand and reputational damage.  maintaining a strong leadership team,  improved employee benefits,  reviewing hiring strategies and streamlining recruitment processes,  seeking to attract suitable talent from broader pools,  investing in staff development including a graduate program,  focussing on training, induction and orientation for new hires Career pathways and succession planning are refreshed annually. Staff safety and wellbeing remains a top priority with ongoing focus on fatigue management, personal development initiatives and engagement programs. Potential Impact Response Strategy Risk Potential Impact Response Strategy REFUNDABLE ACCOMMODATION DEPOSITS Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED)  If many departing RAD payers are subsequently replaced by non-RAD paying residents, or not replaced at all, the Group may need to draw down higher levels of bank or other debt, reduce capital investment, reduce dividend payments or seek additional capital.  Extreme events resulting in very large net outflows may cause severe liquidity or solvency issues.  If the Government replaces the RAD scheme, the Group will need to replace RAD balances with alternative funding sources consistent with any transitional arrangements as existing residents depart. The Group aims to maintain overall RAD balances by regularly monitoring and analysis of RAD movements and trends across its portfolio of homes. In accordance with the Act, the Group maintains a formal liquidity policy intended to keep sufficient cash or credit facilities reserved to refund RADs as and when they fall due, should outgoing RADs not be replaced by an equivalent amount of incoming RADs from new residents. Of the Group’s bank debt facility of $330.0 million (2022: $330.0 million), $260.0 million (2022: $230.0 million) was undrawn as of 30 June 2023, providing a significant capacity to manage a potential reduction in RAD balances. The Group will monitor and seek to contribute to any industry consultation or engagement in the event the Government proceeds with a review of RADs. The Group has $1,027.5 million (2022: $884.1 million) of funding provided in the form of Refundable Accommodation Deposits (RADs) from residents, which have been deployed in accordance with the Act in the acquisition, building or redevelopment of residential aged care facilities and assets which are illiquid. RADs are repayable within legislated timeframes after the departure of a resident. Overall RAD balances are maintained by the replacement of outgoing RADs with incoming RADs from new residents. Reductions in occupancy (which may arise for many reasons), changes in accommodation payment preferences by new residents, or legislated changes may lead to declining RAD balances which will require replacing with alternative funding sources. At the present time there is no proposed legislation or indication from Government that RAD regulations will be amended. Nevertheless, it is possible that future regulatory change may be made resulting in the need to replace RADs with alternative sources of capital. Estia Health Limited 25 Estia Health Limited 2022-23 Annual Report | Estia Health 61 26 DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) Risk Potential Impact Response Strategy Risk Potential Impact Response Strategy OCCUPANCY LEVELS Occupancy levels at the Group’s homes may fall as a result of increased competition, changing consumer trends, disrupted resident referral patterns, consumer preference for home care services, pandemic or epidemic, and capacity constraints from a shortage of skilled workers.  Reduced occupancy levels will adversely affect the Group’s financial performance leading to reduced revenues, and costs may not be able to be reduced in line with the lower occupancy.  Reduced occupancy levels may also result in lower RAD balances requiring replacement by alternative financing sources. CLINICAL & QUALITY CARE Failure to provide person centred care. A failure to keep residents safe from potentially preventable risk of injury or harm.  Loss of trust from residents and their families.  Reputational damage from poor clinical outcomes and/or decreasing quality of life for residents.  Instances of non-compliance such as meeting accreditation requirements for residential homes.  Costs associated with remediating lack of compliance and/or penalties.  Financial loss from potential medical malpractice and public liability claims.  Lower Star rating of homes.  Lower occupancy. The geographic and demographic spread of the Group’s homes mitigates against factors which may impact one area, region, State or a specific demographic cohort of the aged population. A dedicated occupancy team is focused on attracting new residents to the Group’s homes supported by home-specific customer service resources and marketing. Staff actively engage with referrers, local hospitals, health clinics and General Practitioners to promote and encourage enquiries and admission. Resident satisfaction levels and preferences are assessed through ongoing feedback and formal surveying. The Group invests in digital engagement strategies and systems including, Estia Health Connect, an application for families to stay connected with their loved ones. A system of clinical governance and a person-centred care framework is maintained to promote and support the health, safety and quality of care to residents. Quality systems and processes drive clinical monitoring, evaluation and corrective actions when needed. Quality and risk management frameworks are established to increase assurance that clinical care standards are at appropriate levels and any decline is addressed in a timely manner. The Clinical Governance Committee, led by an independent medical specialist Chairperson, provides clinical oversight and evaluation of clinical improvement strategies and performance. Estia Health continually reviews clinical governance health standards, guidelines, regulatory requirements and best practice. Supported by ongoing clinical education and development of employees. DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) CYBER SECURITY & PRIVACY Estia Health handles and stores personal and health information of residents and employees. The Group is exposed to an increase in the prevalence and severity of cyber security incidents and/or privacy breaches.  Operational disruption.  Significant brand and reputational damage.  Adverse regulatory outcomes.  Financial impacts from potential incidents, remediation and penalties.  Loss of trust. Estia Health has an information security management program in place which includes a range of controls from prevention, detection and recovery. Employees are provided with training on information security practices and privacy obligations. The Group continues to invest in systems and processes over responsible use of data and security of information. The strength and effectiveness of the Group’s privacy and information security management is regularly assessed, including by external experts. Reporting and management of privacy, IT and cybersecurity risk are embedded in the Group’s risk management practices with oversight from Board Risk and Audit Committees. In accordance with the Act, each home has the required level of IPC personnel who undertake training, monitoring and review of IPC processes at each home, supported by an independent audit process. COVID-19 response plans are established at each home and are implemented in the event of outbreaks. The maintenance of adequate levels of PPE inventory at each home, supported by buffer stocks at regional warehouses is centrally monitored. Monitoring of outbreaks is undertaken Critical Incident Management Teams established if appropriate. The Group has a vaccination program for residents and staff in accordance with the requirements of the Act. Where possible, anti-viral treatment is provided for residents infected with COVID-19. PANDEMIC OR EPIDEMIC A pandemic or epidemic, such as COVID-19 can have a local, regional or national impact on Estia Health.  Aged Care residents are more likely to be vulnerable to the serious effects of infection, which may result in unexpected death. Estia Health has established Infection Prevention Control (“IPC”) processes and protocols, in which staff are trained.  Reduced occupancy.  Reduced ability to secure sufficient suitably trained staff.  Change in work practices.  Operational disruption, including supply chains which may impact provision of medical supplies, including PPE.  Increased operating costs.  Brand and reputational damage. 62 Estia Health | 2022-23 Annual Report Estia Health Limited 27 Estia Health Limited 28 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Risk Potential Impact Response Strategy Risk Potential Impact Response Strategy Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) CYBER SECURITY & PRIVACY Estia Health handles and stores personal and health information of residents and employees. The Group is exposed to an increase in the prevalence and severity of cyber security incidents and/or privacy breaches.  Operational disruption.  Significant brand and reputational damage.  Adverse regulatory outcomes.  Financial impacts from potential incidents, remediation and penalties.  Loss of trust. PANDEMIC OR EPIDEMIC A pandemic or epidemic, such as COVID-19 can have a local, regional or national impact on Estia Health.  Aged Care residents are more likely to be vulnerable to the serious effects of infection, which may result in unexpected death.  Reduced occupancy.  Reduced ability to secure sufficient suitably trained staff.  Change in work practices.  Operational disruption, including supply chains which may impact provision of medical supplies, including PPE.  Increased operating costs.  Brand and reputational damage. Estia Health has an information security management program in place which includes a range of controls from prevention, detection and recovery. Employees are provided with training on information security practices and privacy obligations. The Group continues to invest in systems and processes over responsible use of data and security of information. The strength and effectiveness of the Group’s privacy and information security management is regularly assessed, including by external experts. Reporting and management of privacy, IT and cybersecurity risk are embedded in the Group’s risk management practices with oversight from Board Risk and Audit Committees. Estia Health has established Infection Prevention Control (“IPC”) processes and protocols, in which staff are trained. In accordance with the Act, each home has the required level of IPC personnel who undertake training, monitoring and review of IPC processes at each home, supported by an independent audit process. COVID-19 response plans are established at each home and are implemented in the event of outbreaks. The maintenance of adequate levels of PPE inventory at each home, supported by buffer stocks at regional warehouses is centrally monitored. Monitoring of outbreaks is undertaken Critical Incident Management Teams established if appropriate. The Group has a vaccination program for residents and staff in accordance with the requirements of the Act. Where possible, anti-viral treatment is provided for residents infected with COVID-19. DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) OCCUPANCY LEVELS Occupancy levels at the Group’s homes may fall as a  Reduced occupancy levels will adversely affect the Group’s result of increased competition, changing consumer trends, disrupted resident referral patterns, consumer preference for home care services, pandemic or epidemic, and capacity constraints from a shortage of skilled workers. financial performance leading to reduced revenues, and costs may not be able to be reduced in line with the lower occupancy.  Reduced occupancy levels may also result in lower RAD balances requiring replacement by alternative financing sources. CLINICAL & QUALITY CARE Failure to provide person centred care. A failure to keep residents safe from potentially preventable risk of injury or harm.  Loss of trust from residents and their families.  Reputational damage from poor clinical outcomes and/or decreasing quality of life for residents.  Instances of non-compliance such as meeting accreditation requirements for residential homes.  Costs associated with remediating lack of compliance and/or penalties.  Financial loss from potential medical malpractice and public liability claims.  Lower Star rating of homes.  Lower occupancy. The geographic and demographic spread of the Group’s homes mitigates against factors which may impact one area, region, State or a specific demographic cohort of the aged population. A dedicated occupancy team is focused on attracting new residents to the Group’s homes supported by home-specific customer service resources and marketing. Staff actively engage with referrers, local hospitals, health clinics and General Practitioners to promote and encourage enquiries and admission. Resident satisfaction levels and preferences are assessed through ongoing feedback and formal surveying. The Group invests in digital engagement strategies and systems including, Estia Health Connect, an application for families to stay connected with their loved ones. A system of clinical governance and a person-centred care framework is maintained to promote and support the health, safety and quality of care to residents. Quality systems and processes drive clinical monitoring, evaluation and corrective actions when needed. Quality and risk management frameworks are established to increase assurance that clinical care standards are at appropriate levels and any decline is addressed in a timely manner. The Clinical Governance Committee, led by an independent medical specialist Chairperson, provides clinical oversight and evaluation of clinical improvement strategies and performance. Estia Health continually reviews clinical governance health standards, guidelines, regulatory requirements and best practice. Supported by ongoing clinical education and development of employees. Estia Health Limited 27 Estia Health Limited 2022-23 Annual Report | Estia Health 63 28 DIRECTORS’ REPORT NON-AUDIT SERVICES The following non-audit services were provided by the Group's auditor, Ernst & Young Australia. The directors are satisfied that the provision of non-audit services is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001. The nature and scope of each type of non-audit service provided means that auditor independence was not compromised. Ernst & Young Australia received or are due to receive the following amounts for the provision of non-audit services, which represents 24% (2022: 19%) of the total fees received by the firm. 2023 $’000 255 16 21 292 2022 $’000 159 20 18 197 The amounts contained in this report and in the financial report have been rounded to the nearest thousand dollars ($’000), under the option available to the Group under ASIC Corporations (Rounding in Financial or Director’ Reports) Instrument 2016/191. Estia Health Limited is an entity to which the class order applies. Signed in accordance with a resolution of Directors on 22 August 2023. Tax compliance services Sustainability Linked Loan assurance Other Total Non-audit services ROUNDING Dr. Gary H Weiss AM Chairman Sydney 22 August 2023 DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) Risk Potential Impact Response Strategy CLIMATE CHANGE Estia Health’s operations are potentially exposed to physical risks and transition risks associated with climate change.  Homes may be susceptible to physical risks associated with climate change including supply chain.  Higher operational costs may result from the impacts of climate change and the transition to a low-carbon economy. The TCFD (“Taskforce on Climate Related Financial Disclosures”) Report on pages 83 to 92 of this Report provides more detail on our exposure and approach to managing climate risk. ENVIRONMENTAL REGULATION The Group is not subject to significant environmental legislation under either Commonwealth or State legislation. This Report contains the Group’s TCFD Report on pages 83 to 92, setting out the Group’s assessment of the risks and opportunities posed by climate change. The Group also publishes a separate annual ESG report detailing its approach to Environmental, Social and Governance Issues. Directors recognise that the long-term viability and profitability of the Group depends on the wellbeing of staff, residents, integrating its homes within their local communities and the continued health of the natural environment. The Group’s 2020-2024 Sustainability Strategy and Framework provides focus areas and associated targets to help mitigate any negative impacts, and to identify potential positive value creation activities across three core areas:    supporting our people; enhancing our community; and respecting our environment. PERFORMANCE RIGHTS UNISSUED SHARES As at the date of this report, there were 3,401,143 unissued ordinary shares under performance rights (2022: 3,709,553). INDEMNIFICATION AND INSURANCE OF DIRECTORS AND OFFICERS In accordance with provisions in its constitution, the Company has executed deeds of indemnity in favour of former and current directors and officers of the Company in relation to potential liabilities including: (a) liabilities incurred by the person in the capacity as an officer where permitted under section 199A(2) of the Corporations Act 2001; (b) legal costs incurred in relation to civil or criminal proceedings in which the officer becomes involved because of that capacity; (c) legal costs incurred in connection with any investigation or inquiry of any nature because of that capacity; and (d) legal costs incurred in good faith in obtaining legal advice on issues relevant to the performance of their functions and discharge of their duties as an officer. The terms of these indemnities require repayment of sums advanced by way of legal costs in the event that the relevant officer is found to have committed wrongs of a nature the Company is prohibited from indemnifying under section 199A(2) of the Corporations Act 2001. In accordance with usual commercial practice, the insurance contract prohibits disclosure of details of the nature of the liabilities covered and the premium payable. The contract does not provide cover for the independent auditors. INDEMNIFICATION OF AUDITORS To the extent permitted by law, the Group has agreed to indemnify its auditors, Ernst & Young Australia, as part of the terms of its audit engagement agreement against claims by third parties arising from the audit (for an unspecified amount). No payment has been made to indemnify Ernst & Young Australia during or since the financial year. 64 Estia Health | 2022-23 Annual Report Estia Health Limited 29 Estia Health Limited 30 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT NON-AUDIT SERVICES The following non-audit services were provided by the Group's auditor, Ernst & Young Australia. The directors are satisfied that the provision of non-audit services is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001. The nature and scope of each type of non-audit service provided means that auditor independence was not compromised. Ernst & Young Australia received or are due to receive the following amounts for the provision of non-audit services, which represents 24% (2022: 19%) of the total fees received by the firm. Tax compliance services Sustainability Linked Loan assurance Other Total Non-audit services 2023 $’000 255 16 21 292 2022 $’000 159 20 18 197 The Group is not subject to significant environmental legislation under either Commonwealth or State legislation. This Report contains the Group’s TCFD Report on pages 83 to 92, setting out the Group’s assessment of the ROUNDING The amounts contained in this report and in the financial report have been rounded to the nearest thousand dollars ($’000), under the option available to the Group under ASIC Corporations (Rounding in Financial or Director’ Reports) Instrument 2016/191. Estia Health Limited is an entity to which the class order applies. Signed in accordance with a resolution of Directors on 22 August 2023. Dr. Gary H Weiss AM Chairman Sydney 22 August 2023 29 Estia Health Limited 2022-23 Annual Report | Estia Health 65 30 DIRECTORS’ REPORT KEY BUSINESS RISKS (CONTINUED) CLIMATE CHANGE potentially exposed to physical risks and transition risks associated with climate change. ENVIRONMENTAL REGULATION Risk Potential Impact Response Strategy Estia Health’s operations are  Homes may be susceptible to physical risks associated with climate change including supply chain.  Higher operational costs may result from the impacts of climate change and the transition to a low-carbon risk. economy. The TCFD (“Taskforce on Climate Related Financial Disclosures”) Report on pages 83 to 92 of this Report provides more detail on our exposure and approach to managing climate risks and opportunities posed by climate change. The Group also publishes a separate annual ESG report detailing its approach to Environmental, Social and Governance Issues. Directors recognise that the long-term viability and profitability of the Group depends on the wellbeing of staff, residents, integrating its homes within their local communities and the continued health of the natural environment. The Group’s 2020-2024 Sustainability Strategy and Framework provides focus areas and associated targets to help mitigate any negative impacts, and to identify potential positive value creation activities across three core areas:    supporting our people; enhancing our community; and respecting our environment. PERFORMANCE RIGHTS UNISSUED SHARES 3,709,553). As at the date of this report, there were 3,401,143 unissued ordinary shares under performance rights (2022: INDEMNIFICATION AND INSURANCE OF DIRECTORS AND OFFICERS In accordance with provisions in its constitution, the Company has executed deeds of indemnity in favour of former and current directors and officers of the Company in relation to potential liabilities including: (a) liabilities incurred by the person in the capacity as an officer where permitted under section 199A(2) of the (b) legal costs incurred in relation to civil or criminal proceedings in which the officer becomes involved because (c) legal costs incurred in connection with any investigation or inquiry of any nature because of that capacity; Corporations Act 2001; of that capacity; and (d) legal costs incurred in good faith in obtaining legal advice on issues relevant to the performance of their functions and discharge of their duties as an officer. The terms of these indemnities require repayment of sums advanced by way of legal costs in the event that the relevant officer is found to have committed wrongs of a nature the Company is prohibited from indemnifying under section 199A(2) of the Corporations Act 2001. In accordance with usual commercial practice, the insurance contract prohibits disclosure of details of the nature of the liabilities covered and the premium payable. The contract does not provide cover for the independent auditors. INDEMNIFICATION OF AUDITORS To the extent permitted by law, the Group has agreed to indemnify its auditors, Ernst & Young Australia, as part of the terms of its audit engagement agreement against claims by third parties arising from the audit (for an unspecified amount). No payment has been made to indemnify Ernst & Young Australia during or since the financial year. Estia Health Limited DIRECTORS’ REPORT REMUNERATION REPORT The FY23 LTI opportunity for the Company’s KMP, with a three year performance period to 30 June 2025, continued to be subject to two, equally weighted, performance measures, comprising target EPS growth over the three year period, as well as a relative TSR measure Given the decreasing number of directly comparable listed peer companies operating in the aged care industry, with the delisting of Japara Healthcare and Aveo Group in recent years, from FY22 onwards LTI TSR performance measures reference the performance of the ASX300 Index (excluding mining and energy). From FY23, in addition to these measures, the Board will overlay a qualitative assessment, which will involve it reviewing whether the LTI vesting outcome is appropriate having regard to a number of factors over the performance period, including the Group’s environmental impact, quality of care, reputation and employee experience, further strengthening the link between remuneration outcomes and ESG performance. On behalf of the Board, I am pleased to present to you the FY23 Remuneration Report for Estia Health and we look forward to welcoming you at the 2023 AGM. Yours sincerely Paul Foster Chair of the Nomination and Remuneration Committee DIRECTORS’ REPORT REMUNERATION REPORT Dear Shareholders, The Estia Health Limited (‘Estia Health’, the ‘Company’ or the ‘Group’) Board is pleased to present the Remuneration Report for the year ended 30 June 2023 (‘FY23’). The environment in which the Company operates continued to be impacted by periodic COVID-19 outbreaks, persistently tight labour markets and high inflation during FY23. These challenges were magnified by the demands placed upon the aged care sector and the people who work within it to adapt to new regulatory, funding and quality regimes introduced by the Government following the Aged Care Royal Commission. The ability to attract, recruit and retain high quality talent across all levels of the Group whilst maintaining clinical quality has never been more critical. Given this, the Company’s remuneration framework continued its long- standing practice of requiring the successful achievement of a resident-centric, clinical quality “gateway” as a pre- determinant to eligibility for the award and payment of short term incentive entitlements during FY23, irrespective of operational and financial performance. Sean Bilton, previously the Company’s Chief Operating Officer (“COO”) and Deputy CEO was promoted to the role of Chief Executive Officer (“CEO”) and Managing Director with effect from 11 July 2022, succeeding Ian Thorley. This succession planning process and announcement also resulted in Damian Hiser, previously the Company’s Chief Customer Officer, being announced as the successor to Sean as COO. Damian has been included in the Company’s Key Management Personnel (“KMP”), also effective 11 July 2022. In October 2022, Steve Lemlin advised the Board of his intention to retire after almost six years in the role of Chief Financial Officer to pursue other interests and opportunities outside of full-time executive positions. Steve committed to remain with the Company until such time as a successor was appointed and fully transitioned into the role. Anthony Rice was appointed as the Company’s new Chief Financial Officer and commenced in the role on 17 July 2023, with Steve remaining with the Company until 31 August 2023. FY23 Remuneration Outcomes In order for the FY23 short-term incentive (“STI”) to be eligible to vest, a resident quality gateway hurdle must be successfully achieved. This requires a range of ongoing regulatory compliance and accreditation targets to be met as a precondition for any of the STI to be eligible to vest, irrespective of individual and Company-wide financial and operational performance. The Board is pleased to confirm that this gateway was achieved in FY23, and that FY23 STI vesting outcomes for KMP ranged from 55-60% of their respective maximum STI opportunities, following evaluation of performance against a “scorecard” comprised of role-specific and Company-wide financial, operational and Environmental, Social and Governance (“ESG”) related performance measures. The FY21 long-term incentive (“LTI”), which had a three-year performance period that ended on 30 June 2023, fully vested. Given the challenges of setting earnings per share (“EPS”) targets at the time of the FY21 LTI grant due to uncertainties over the impact of COVID-19 on the Company’s financial performance, the FY21 LTI performance conditions comprised two equally weighted relative Total Shareholder Return (“TSR”) targets. One of these TSR targets measured the performance of the Group’s TSR relative to the ASX300 Index (excluding mining and energy), whilst the other measured TSR relative to a customised weighted index of Australian and NZ- listed aged care stocks. Both of these TSR targets were met over the three year performance period to 30 June 2023. As disclosed at our 2020 Annual General Meeting (“AGM”), and in our 2021 and 2022 annual reports, we awarded a once-off retention-based grant of performance rights (“FY21 Retention Incentive”) to our executive KMP (awarded due to COVID-19 disruption and in the absence of an STI plan in FY21), which vested on 1 July 2022. 66 Estia Health | 2022-23 Annual Report 31 32 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT REMUNERATION REPORT The FY23 LTI opportunity for the Company’s KMP, with a three year performance period to 30 June 2025, continued to be subject to two, equally weighted, performance measures, comprising target EPS growth over the three year period, as well as a relative TSR measure Given the decreasing number of directly comparable listed peer companies operating in the aged care industry, with the delisting of Japara Healthcare and Aveo Group in recent years, from FY22 onwards LTI TSR performance measures reference the performance of the ASX300 Index (excluding mining and energy). From FY23, in addition to these measures, the Board will overlay a qualitative assessment, which will involve it reviewing whether the LTI vesting outcome is appropriate having regard to a number of factors over the performance period, including the Group’s environmental impact, quality of care, reputation and employee experience, further strengthening the link between remuneration outcomes and ESG performance. On behalf of the Board, I am pleased to present to you the FY23 Remuneration Report for Estia Health and we look forward to welcoming you at the 2023 AGM. Yours sincerely Paul Foster Chair of the Nomination and Remuneration Committee DIRECTORS’ REPORT REMUNERATION REPORT Dear Shareholders, The Estia Health Limited (‘Estia Health’, the ‘Company’ or the ‘Group’) Board is pleased to present the Remuneration Report for the year ended 30 June 2023 (‘FY23’). The environment in which the Company operates continued to be impacted by periodic COVID-19 outbreaks, persistently tight labour markets and high inflation during FY23. These challenges were magnified by the demands placed upon the aged care sector and the people who work within it to adapt to new regulatory, funding and quality regimes introduced by the Government following the Aged Care Royal Commission. The ability to attract, recruit and retain high quality talent across all levels of the Group whilst maintaining clinical quality has never been more critical. Given this, the Company’s remuneration framework continued its long- standing practice of requiring the successful achievement of a resident-centric, clinical quality “gateway” as a pre- determinant to eligibility for the award and payment of short term incentive entitlements during FY23, irrespective of operational and financial performance. Sean Bilton, previously the Company’s Chief Operating Officer (“COO”) and Deputy CEO was promoted to the role of Chief Executive Officer (“CEO”) and Managing Director with effect from 11 July 2022, succeeding Ian Thorley. This succession planning process and announcement also resulted in Damian Hiser, previously the Company’s Chief Customer Officer, being announced as the successor to Sean as COO. Damian has been included in the Company’s Key Management Personnel (“KMP”), also effective 11 July 2022. In October 2022, Steve Lemlin advised the Board of his intention to retire after almost six years in the role of Chief Financial Officer to pursue other interests and opportunities outside of full-time executive positions. Steve committed to remain with the Company until such time as a successor was appointed and fully transitioned into the role. Anthony Rice was appointed as the Company’s new Chief Financial Officer and commenced in the role on 17 July 2023, with Steve remaining with the Company until 31 August 2023. FY23 Remuneration Outcomes In order for the FY23 short-term incentive (“STI”) to be eligible to vest, a resident quality gateway hurdle must be successfully achieved. This requires a range of ongoing regulatory compliance and accreditation targets to be met as a precondition for any of the STI to be eligible to vest, irrespective of individual and Company-wide financial and operational performance. The Board is pleased to confirm that this gateway was achieved in FY23, and that FY23 STI vesting outcomes for KMP ranged from 55-60% of their respective maximum STI opportunities, following evaluation of performance against a “scorecard” comprised of role-specific and Company-wide financial, operational and Environmental, Social and Governance (“ESG”) related performance measures. The FY21 long-term incentive (“LTI”), which had a three-year performance period that ended on 30 June 2023, fully vested. Given the challenges of setting earnings per share (“EPS”) targets at the time of the FY21 LTI grant due to uncertainties over the impact of COVID-19 on the Company’s financial performance, the FY21 LTI performance conditions comprised two equally weighted relative Total Shareholder Return (“TSR”) targets. One of these TSR targets measured the performance of the Group’s TSR relative to the ASX300 Index (excluding mining and energy), whilst the other measured TSR relative to a customised weighted index of Australian and NZ- listed aged care stocks. Both of these TSR targets were met over the three year performance period to 30 June As disclosed at our 2020 Annual General Meeting (“AGM”), and in our 2021 and 2022 annual reports, we awarded a once-off retention-based grant of performance rights (“FY21 Retention Incentive”) to our executive KMP (awarded due to COVID-19 disruption and in the absence of an STI plan in FY21), which vested on 1 July 2023. 2022. 31 2022-23 Annual Report | Estia Health 67 32 DIRECTORS’ REPORT REMUNERATION REPORT - audited This report for the year ended 30 June 2023 (FY23) outlines the remuneration arrangements of the Group in accordance with the requirements of the Corporations Act 2001(Cth) (the Act) and its regulations. This information has been audited as required by section 308(3C) of the Act. DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) 2. Remuneration governance 2.1 Nomination and Remuneration Committee This report is presented under the following sections: 1. Introduction 2. Remuneration governance 3. Group performance 4. Remuneration principles and strategy 5. Executive remuneration 6. Executive remuneration outcomes 7. Executive employment contracts 8. Non-executive director fee arrangements 9. Additional disclosures relating to performance rights and shares 10. Other transactions and balances with KMP and their related parties 1. Introduction This report details the remuneration arrangements for KMP who are defined as those persons having authority and responsibility for planning, directing and controlling the major activities of the Group, directly or indirectly including any director (whether executive or otherwise) of the parent. Key Management Personnel Dr. Gary H Weiss AM Non-Executive Chairman Paul Foster Helen Kurincic Karen Penrose Non-Executive Director Non-Executive Director Non-Executive Director Norah Barlow ONZM Non-Executive Director Full year Full year Full year Full year Full year Professor Simon Willcock AM Non-Executive Director From 1 September 2022 Ian Thorley1 Sean Bilton2 Steve Lemlin3 Damian Hiser4 Chief Executive Officer and Managing Director Until 11 July 2022 remuneration. Chief Executive Officer and Managing Director From 11 July 2022 Chief Financial Officer (CFO) Full year Chief Operating Officer (COO) From 11 July 2022 The Nomination and Remuneration Committee (the Committee) was established to assist and advise the Board on a range of matters including remuneration arrangements for KMP and ensuring the Board is of a size and composition conducive to making appropriate decisions, with the benefit of a variety of perspectives and skills in the best interests of the Group as a whole. The Committee comprises three independent Non-Executive Directors (NEDs): Paul Foster (Committee Chair), Dr. Gary H Weiss AM and Helen Kurincic. Further information on the Committee’s role, responsibilities and membership, which is reviewed annually by the Board, can be viewed at (https://investors.estiahealth.com.au/investor-centre/). The Committee met five times in FY23. The Chief Executive Officer and Managing Director (CEO & MD) attends certain Committee meetings by invitation, where management input is required. The CEO & MD is not present during any discussions related to his own remuneration arrangements. 2.2 Use of Independent Remuneration Consultants The Committee seeks external remuneration advice to ensure it is fully informed when making remuneration decisions. Remuneration advisors are engaged by, and report directly to, the Committee. During the year ended 30 June 2023, the Nomination and Remuneration Committee engaged KPMG to provide advice regarding a range of remuneration related matters. The services provided by KPMG did not constitute a ‘remuneration recommendation’ as defined in section 9B of the Corporations Act 2001. The engagement with KPMG was based on an agreed set of protocols governing the manner in which the engagement would be carried out. These protocols ensure that the remuneration advice received from KPMG is free from undue influence from management. 2.3 Minimum Shareholding Policy term interests of shareholders. policy requires that: The Board recognises the importance of ensuring that the interests of its leaders are aligned with the long- In 2019, Estia Health’s Senior Executive and Board Minimum Shareholding Policy was introduced. The  Board members accumulate and maintain a minimum holding in Estia Health shares equivalent to at least 50% of one year’s prevailing base Board fees (excluding Committee fees); and  Senior Executives (comprising the CEO and Executive-level direct reports to the CEO) accumulate and maintain a minimum holding in Estia Health shares equivalent to at least 50% of one year’s fixed annual Board members and the CEO are required to achieve the minimum target shareholding by the later of:  The 3rd anniversary of the commencement of the policy; or  The 3rd anniversary of the NED’s or CEO’s commencement date (the Measurement Date). Other Senior Executives have 5 years from the above dates. All members of KMP are in compliance with the policy as at 30 June 2023. The full policy, including definitions and calculation methodology, can be viewed at: http://www.estiahealth.com.au/investor-centre/corporate-governance. 1 Ian Thorley retired from the role of CEO and Managing Director with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. 2 Sean Bilton held the positions of Chief Operating Officer and Deputy Chief Executive Officer from the start of FY23 until he assumed the role of Chief Executive Officer and Managing Director of the Company, succeeding Ian Thorley, on 11 July 2022. 3 Steve Lemlin announced his intention to retire in October 2022 and will remain with the company until 31 August 2023. He was succeeded by Anthony Rice on 17 July 2023. 4 Damian Hiser held the position of Chief Customer Officer and was appointed Chief Operating Officer effective 11 July 2022 and is considered KMP from that date. 68 Estia Health | 2022-23 Annual Report Estia Health Limited 33 Estia Health Limited 34 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance This report for the year ended 30 June 2023 (FY23) outlines the remuneration arrangements of the Group in accordance with the requirements of the Corporations Act 2001(Cth) (the Act) and its regulations. This information has been audited as required by section 308(3C) of the Act. DIRECTORS’ REPORT REMUNERATION REPORT - audited This report is presented under the following sections: 1. Introduction 2. Remuneration governance 3. Group performance 4. Remuneration principles and strategy 5. Executive remuneration 6. Executive remuneration outcomes 7. Executive employment contracts 8. Non-executive director fee arrangements 9. Additional disclosures relating to performance rights and shares 10. Other transactions and balances with KMP and their related parties 1. Introduction This report details the remuneration arrangements for KMP who are defined as those persons having authority and responsibility for planning, directing and controlling the major activities of the Group, directly or indirectly including any director (whether executive or otherwise) of the parent. Key Management Personnel Dr. Gary H Weiss AM Non-Executive Chairman Non-Executive Director Non-Executive Director Non-Executive Director Paul Foster Helen Kurincic Karen Penrose Ian Thorley1 Sean Bilton2 Steve Lemlin3 Damian Hiser4 Norah Barlow ONZM Non-Executive Director Professor Simon Willcock AM Non-Executive Director From 1 September 2022 Chief Executive Officer and Managing Director Until 11 July 2022 Chief Executive Officer and Managing Director From 11 July 2022 Chief Financial Officer (CFO) Full year Chief Operating Officer (COO) From 11 July 2022 Full year Full year Full year Full year Full year Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) 2. Remuneration governance 2.1 Nomination and Remuneration Committee The Nomination and Remuneration Committee (the Committee) was established to assist and advise the Board on a range of matters including remuneration arrangements for KMP and ensuring the Board is of a size and composition conducive to making appropriate decisions, with the benefit of a variety of perspectives and skills in the best interests of the Group as a whole. The Committee comprises three independent Non-Executive Directors (NEDs): Paul Foster (Committee Chair), Dr. Gary H Weiss AM and Helen Kurincic. Further information on the Committee’s role, responsibilities and membership, which is reviewed annually by the Board, can be viewed at (https://investors.estiahealth.com.au/investor-centre/). The Committee met five times in FY23. The Chief Executive Officer and Managing Director (CEO & MD) attends certain Committee meetings by invitation, where management input is required. The CEO & MD is not present during any discussions related to his own remuneration arrangements. 2.2 Use of Independent Remuneration Consultants The Committee seeks external remuneration advice to ensure it is fully informed when making remuneration decisions. Remuneration advisors are engaged by, and report directly to, the Committee. During the year ended 30 June 2023, the Nomination and Remuneration Committee engaged KPMG to provide advice regarding a range of remuneration related matters. The services provided by KPMG did not constitute a ‘remuneration recommendation’ as defined in section 9B of the Corporations Act 2001. The engagement with KPMG was based on an agreed set of protocols governing the manner in which the engagement would be carried out. These protocols ensure that the remuneration advice received from KPMG is free from undue influence from management. 2.3 Minimum Shareholding Policy The Board recognises the importance of ensuring that the interests of its leaders are aligned with the long- term interests of shareholders. In 2019, Estia Health’s Senior Executive and Board Minimum Shareholding Policy was introduced. The policy requires that:  Board members accumulate and maintain a minimum holding in Estia Health shares equivalent to at least 50% of one year’s prevailing base Board fees (excluding Committee fees); and  Senior Executives (comprising the CEO and Executive-level direct reports to the CEO) accumulate and maintain a minimum holding in Estia Health shares equivalent to at least 50% of one year’s fixed annual remuneration. Board members and the CEO are required to achieve the minimum target shareholding by the later of:  The 3rd anniversary of the commencement of the policy; or  The 3rd anniversary of the NED’s or CEO’s commencement date (the Measurement Date). Other Senior Executives have 5 years from the above dates. All members of KMP are in compliance with the policy as at 30 June 2023. The full policy, including definitions and calculation methodology, can be viewed at: http://www.estiahealth.com.au/investor-centre/corporate-governance. 1 Ian Thorley retired from the role of CEO and Managing Director with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. 2 Sean Bilton held the positions of Chief Operating Officer and Deputy Chief Executive Officer from the start of FY23 until he assumed the role of Chief Executive Officer and Managing Director of the Company, succeeding Ian Thorley, on 11 July 2022. 3 Steve Lemlin announced his intention to retire in October 2022 and will remain with the company until 31 August 2023. He was succeeded by 4 Damian Hiser held the position of Chief Customer Officer and was appointed Chief Operating Officer effective 11 July 2022 and is considered Anthony Rice on 17 July 2023. KMP from that date. Estia Health Limited 33 Estia Health Limited 2022-23 Annual Report | Estia Health 69 34 DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) 3. Group performance The table below illustrates Estia Health’s historic performance against the key metrics upon which the Group performance is measured. Revenue - $’000 30 June 2023 $754,298 30 June 2022 $671,067 30 June 2021 $646,305 30 June 2020 $636,908 30 June 2019 $585,985 DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) 5. Executive remuneration 5.1 Remuneration Framework and Link to Strategy In FY23, the executive remuneration framework comprised a mix of fixed annual remuneration, the short-term incentive plan and the long-term incentive plan. The Group aims to reward executives with a level and mix of remuneration appropriate to their position and responsibilities, while being market competitive and delivering outcomes that are aligned to the experience of Estia Health’s shareholders. Net (loss) / profit after tax - $’000 ($33,898) ($52,362) $5,605 ($116,909) $41,290 Component Approach Link to business and remuneration Share price at start of the year Share price at the end of the year Dividends paid per share – cents Basic earnings per share – cents Diluted earnings per share – cents Vesting outcomes – CEO incentives Short term incentive vesting Long term incentive vesting $1.91 $2.96 15.7 (13.13) (13.13) 60% 100% $2.47 $1.91 2.4 (20.10) (20.10) 45% Nil $1.53 $2.47 0.0 2.15 2.12 n/a Nil $2.64 $1.53 13.2 (44.8) (44.8) Nil Nil $3.29 $2.64 16.0 15.8 15.8 Nil Nil 4. Remuneration principles and strategy The remuneration strategy and framework set by the Committee is designed to support and drive the achievement of Estia Health’s business strategy, including effective governance and management of the Group’s risks. It aims to ensure that remuneration outcomes are linked to the Group’s performance and aligned with shareholder outcomes. As stated in the Diversity, Equity Inclusion and Belonging Policy1, Estia Health is committed to embracing diversity and fostering an inclusive and equitable working environment across the organisation. Estia Health is committed to creating and ensuring a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of the Group. The Board believes that Estia Health’s commitment to this policy contributes to achieving the Group’s corporate objectives and embeds the importance and value of diversity within the culture of the Group. Diversity can broaden the pool for recruitment of high-quality employees, enhance employee retention, improve the Group’s corporate image and reputation and foster a closer connection with, and better understanding of, our residents and customers. The Board regularly reviews the remuneration framework against the evolving business strategy and in the context of the commercial environment to ensure that it remains relevant. strategy Fixed Annual Remuneration FAR is set with reference to role, capability and Competitive remuneration packages that experience of the employee with reference to attract and retain high calibre employees external benchmarking data, particularly looking at from a diverse talent pool. (FAR) competition in the same sector, both public and private. Group and individual performance are considered during the annual remuneration review. Short-Term Incentive Plan In FY23, the STI was measured against group- Short term incentives align the interests of wide targets comprising financial, customer, executives with achievement of business people and safety, as well as individual strategic strategic objectives over the short to (STI) measures. In addition, a resident care and compliance gateway hurdle remained in place, requiring a range of ongoing compliance and accreditation employees. medium term and place important focus on the inter-related interests of our shareholders, residents/customers and targets to be met as a precondition for any of the Deferral of 25% of any STI award into STI to be eligible to vest, irrespective of financial equity increases alignment with and operational performance. shareholder interests. For executive KMP, the STI award is delivered in a mix of cash and equity. 75% of the award is delivered in cash, with the remaining 25% delivered in performance rights subject to 12- month deferral. Long-term Incentive Plan The FY23 LTI was delivered in the form of The LTI is designed to drive sustainable performance rights subject to the following value creation for shareholders, encourage performance conditions, measured over a three- retention, with a multi-year performance (LTI) year period: focus. Total shareholder return (TSR) (50%) relative to The combination of EPS and relative TSR constituents of the ASX300 excluding mining and reflects internal and external performance energy companies; and Earnings Per Share (EPS) (50%). measures and provides alignment with shareholder outcomes. Once-off Awards The Company may grant once-off incentive Once-off awards may be approved by the awards, approved by the Board, where the Board in order to retain or attract key circumstances warrant it. This may include the talent, to ensure the achievement of Estia grant of retention incentives. No such awards were granted to KMP in FY23. Health’s business strategy, and to long term shareholder maximise outcomes. Total Remuneration Health’s business strategy: The overall remuneration framework is designed to support and drive the achievement of Estia    to be the leader in providing high quality residential aged care homes in Australia; to provide our residents with the highest standards of aged care services in an innovative, supportive and caring environment; and to deliver profitable growth through our robust development pipeline, selective acquisitions, refurbishment opportunities and through maximising the performance of our core assets. Senior Executives. A minimum shareholding policy is also in place to drive share ownership amongst NEDs and Board discretion The Board also has a broad discretion to vary incentives, including their withdrawal, in a range of circumstances where the Board considers appropriate. 1 The full policy can be viewed at http://www.estiahealth.com.au/investor-centre/corporate-governance. 70 Estia Health | 2022-23 Annual Report Estia Health Limited 35 Estia Health Limited 36 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) 3. Group performance performance is measured. The table below illustrates Estia Health’s historic performance against the key metrics upon which the Group Revenue - $’000 Share price at start of the year Share price at the end of the year Dividends paid per share – cents Basic earnings per share – cents Diluted earnings per share – cents Vesting outcomes – CEO incentives Short term incentive vesting Long term incentive vesting 30 June 2023 30 June 2022 30 June 2021 30 June 2020 $754,298 $671,067 $646,305 $636,908 30 June 2019 $585,985 $1.91 $2.96 15.7 (13.13) (13.13) 60% 100% $2.47 $1.91 2.4 (20.10) (20.10) 45% Nil $1.53 $2.47 0.0 2.15 2.12 n/a Nil $2.64 $1.53 13.2 (44.8) (44.8) Nil Nil $3.29 $2.64 16.0 15.8 15.8 Nil Nil 4. Remuneration principles and strategy The remuneration strategy and framework set by the Committee is designed to support and drive the achievement of Estia Health’s business strategy, including effective governance and management of the Group’s risks. It aims to ensure that remuneration outcomes are linked to the Group’s performance and aligned with shareholder outcomes. As stated in the Diversity, Equity Inclusion and Belonging Policy1, Estia Health is committed to embracing diversity and fostering an inclusive and equitable working environment across the organisation. Estia Health is committed to creating and ensuring a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of the Group. The Board believes that Estia Health’s commitment to this policy contributes to achieving the Group’s corporate objectives and embeds the importance and value of diversity within the culture of the Group. Diversity can broaden the pool for recruitment of high-quality employees, enhance employee retention, improve the Group’s corporate image and reputation and foster a closer connection with, and better understanding of, our residents and customers. The Board regularly reviews the remuneration framework against the evolving business strategy and in the context of the commercial environment to ensure that it remains relevant. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) 5. Executive remuneration 5.1 Remuneration Framework and Link to Strategy In FY23, the executive remuneration framework comprised a mix of fixed annual remuneration, the short-term incentive plan and the long-term incentive plan. The Group aims to reward executives with a level and mix of remuneration appropriate to their position and responsibilities, while being market competitive and delivering outcomes that are aligned to the experience of Estia Health’s shareholders. Net (loss) / profit after tax - $’000 ($33,898) ($52,362) $5,605 ($116,909) $41,290 Component Approach Link to business and remuneration Fixed Annual Remuneration (FAR) FAR is set with reference to role, capability and experience of the employee with reference to external benchmarking data, particularly looking at competition in the same sector, both public and private. Group and individual performance are considered during the annual remuneration review. strategy Competitive remuneration packages that attract and retain high calibre employees from a diverse talent pool. Short-Term Incentive Plan (STI) Long-term Incentive Plan (LTI) Once-off Awards targets comprising In FY23, the STI was measured against group- wide financial, customer, people and safety, as well as individual strategic measures. In addition, a resident care and compliance gateway hurdle remained in place, requiring a range of ongoing compliance and accreditation targets to be met as a precondition for any of the STI to be eligible to vest, irrespective of financial and operational performance. For executive KMP, the STI award is delivered in a mix of cash and equity. 75% of the award is delivered the remaining 25% delivered in performance rights subject to 12- month deferral. in cash, with The FY23 LTI was delivered in the form of performance rights subject following performance conditions, measured over a three- year period: the to Total shareholder return (TSR) (50%) relative to constituents of the ASX300 excluding mining and energy companies; and Earnings Per Share (EPS) (50%). incentive The Company may grant once-off awards, approved by the Board, where the circumstances warrant it. This may include the grant of retention incentives. No such awards were granted to KMP in FY23. Short term incentives align the interests of executives with achievement of business strategic objectives over to medium term and place important focus on our the shareholders, residents/customers and employees. inter-related the short interests of Deferral of 25% of any STI award into equity with shareholder interests. alignment increases The LTI is designed to drive sustainable value creation for shareholders, encourage retention, with a multi-year performance focus. The combination of EPS and relative TSR reflects internal and external performance measures and provides alignment with shareholder outcomes. Once-off awards may be approved by the Board in order to retain or attract key talent, to ensure the achievement of Estia Health’s business strategy, and to maximise shareholder outcomes. term long 1 The full policy can be viewed at http://www.estiahealth.com.au/investor-centre/corporate-governance. Estia Health Limited 35 Estia Health Limited 2022-23 Annual Report | Estia Health 71 36 Total Remuneration The overall remuneration framework is designed to support and drive the achievement of Estia Health’s business strategy:    to be the leader in providing high quality residential aged care homes in Australia; to provide our residents with the highest standards of aged care services in an innovative, supportive and caring environment; and to deliver profitable growth through our robust development pipeline, selective acquisitions, refurbishment opportunities and through maximising the performance of our core assets. A minimum shareholding policy is also in place to drive share ownership amongst NEDs and Senior Executives. Board discretion The Board also has a broad discretion to vary incentives, including their withdrawal, in a range of circumstances where the Board considers appropriate. DIRECTORS’ REPORT DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) REMUNERATION REPORT – audited (continued) 5.2 Fixed Annual Remuneration 5.4 STI Outcomes FAR includes base salary, non-cash benefits such as travelling allowances (including any fringe benefits tax), as well as leave entitlements and superannuation contributions. Remuneration levels are reviewed annually by the Committee and the Board. In setting FAR, the Committee regularly benchmarks the remuneration of the current KMP, and considers the skills and experience of each individual, as well as the complexity and accountabilities associated with the role. 5.3 Short Term Incentive The Group provides an annual STI opportunity to executives and awards a cash and deferred equity incentive subject to the attainment of clearly defined Group and role specific measures. Participation All executive KMP participated in the FY23 STI plan1. STI value Performance conditions In FY23, all executive KMP had an STI opportunity of 50% of FAR. An overview of executive KMP performance under the FY23 STI scorecard is detailed in the table below. Estia Health is committed to delivering safe, high-quality and sustainable aged care services for all Australians. Estia Health’s STI scorecard reflects this commitment. The STI is subject to a resident care and compliance gateway hurdle which requires ongoing compliance and accreditation targets to be met in order for any STI awards to be made. This is a reflection of the importance Estia Health places on compliance and quality of care. The balance of the STI scorecard assesses performance against a balanced scorecard of measures including financial, customer, people and safety as well as individual strategic measures. The collective use of these performance measures highlights an appropriate balance on shareholder, resident/customer and workforce outcomes, all of which are inter-related. Delivery of STI Performance against the measures is tested annually after the end of the financial year. All payments under the STI plan are determined and approved by the Committee and the Board. Once STI payments have been approved, they are delivered in cash and equity. For senior executives (including all executive KMP), 25% of any payment is deferred for a period of 12 months in the form of performance rights. The quantity of performance rights granted is determined using face value allocation methodology, using the volume weighted average price (VWAP) for the 10 trading days immediately following the release of results (i.e. deferred STI amount divided by share price). Cessation of employment For “Bad Leavers” (defined by the Group as resignation or termination for cause), any unpaid or deferred STI is forfeited, unless otherwise determined by the Board. For any other reason, the Board has discretion to award STI on a pro-rata basis taking into account time and the current level of performance against performance hurdles Clawback policy The Board has the discretion to reduce, cancel or clawback any unvested performance-based remuneration (including deferred STI) in the event of serious misconduct or a material misstatement in the Group’s financial statements. Board discretion The Board also has a broad discretion to vary incentives, including their withdrawal, in a range of circumstances where the Board considers appropriate. In FY23, Estia Health met the resident quality gateway hurdle, which created eligibility for STI payments to be made subject to the achievement of STI scorecard measures. The gateway required that Estia Health must maintain approved provider status and accreditation at all facilities throughout the period and any sanction or variation to accreditation received during the period would also prevent the STI from vesting. A single occurrence of any of the following category of events would warrant the forfeiture of the STI:    the accreditation of a home is revoked or not renewed; the approved provider status of Estia Investments Pty Ltd is revoked; and/or a notice of Decision to Impose Sanctions is issued. The table below outlines the vesting outcome of STI measures, including group-wide KPIs and role specific measures applied to KMP during FY23. Weighting1 Outcome Performance measure Resident Care and Compliance Gateway Resident care and compliance gateway met Financial 20% - 30% above threshold – full vesting (100%). Earnings Before Interest, Tax, Depreciation and Amortisation (“EBITDA”) was Customer 20% FY23 occupancy of 92.3% was within target range – partial vesting (50%) People 20% FY23 employee turnover rate did not meet threshold – no vesting (0%) Safety 20% vesting (50%) FY23 Lost Time Injury Frequency Rates was within target range - partial Role specific measures 10% - 20% A variety of role specific measures were used for different members of the executive KMP, including the implementation of AN-ACC, a review of the sustainability strategy and execution of selective acquisition opportunities. These measures partially vested. These outcomes resulted in STI vesting outcomes for the Group’s Executive KMP ranging from 55% to 60% of maximum STI opportunities as shown below. STI opportunity STI awarded STI awarded STI foregone Executive2 Sean Bilton Steve Lemlin Damian Hiser ($) 370,000 265,000 250,000 ($) 222,000 145,750 143,750 (%) 60 55 58 (%) 40 45 42 1 This excluded: • • Ian Thorley whose employment ended in early FY23; and Anthony Rice, whose employment did not commence until early FY24. 1 Sean Bilton has a 30% weighting for the financial component and a 10% weighting for the role-specific component. The other executive KMP have 20% weighting against all measures. 2 Neither Ian Thorley nor Anthony Rice participated in the STI for this period. 72 Estia Health | 2022-23 Annual Report Estia Health Limited 37 Estia Health Limited 38 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) REMUNERATION REPORT – audited (continued) 5.2 Fixed Annual Remuneration 5.4 STI Outcomes Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report In FY23, all executive KMP had an STI opportunity of 50% of FAR. An overview of executive KMP performance under the FY23 STI scorecard is detailed in the table below. In FY23, Estia Health met the resident quality gateway hurdle, which created eligibility for STI payments to be made subject to the achievement of STI scorecard measures. The gateway required that Estia Health must maintain approved provider status and accreditation at all facilities throughout the period and any sanction or variation to accreditation received during the period would also prevent the STI from vesting. A single occurrence of any of the following category of events would warrant the forfeiture of the STI:    the accreditation of a home is revoked or not renewed; the approved provider status of Estia Investments Pty Ltd is revoked; and/or a notice of Decision to Impose Sanctions is issued. The table below outlines the vesting outcome of STI measures, including group-wide KPIs and role specific measures applied to KMP during FY23. Performance measure Resident Care and Compliance Weighting1 Outcome Gateway Resident care and compliance gateway met Financial 20% - 30% Earnings Before Interest, Tax, Depreciation and Amortisation (“EBITDA”) was above threshold – full vesting (100%). Customer 20% FY23 occupancy of 92.3% was within target range – partial vesting (50%) People 20% FY23 employee turnover rate did not meet threshold – no vesting (0%) Safety 20% FY23 Lost Time Injury Frequency Rates was within target range - partial vesting (50%) Role specific measures 10% - 20% A variety of role specific measures were used for different members of the executive KMP, including the implementation of AN-ACC, a review of the sustainability strategy and execution of selective acquisition opportunities. These measures partially vested. These outcomes resulted in STI vesting outcomes for the Group’s Executive KMP ranging from 55% to 60% of maximum STI opportunities as shown below. Executive2 STI opportunity ($) STI awarded ($) STI awarded (%) STI foregone (%) Sean Bilton Steve Lemlin Damian Hiser 370,000 265,000 250,000 222,000 145,750 143,750 60 55 58 40 45 42 FAR includes base salary, non-cash benefits such as travelling allowances (including any fringe benefits tax), as well as leave entitlements and superannuation contributions. Remuneration levels are reviewed annually by the Committee and the Board. In setting FAR, the Committee regularly benchmarks the remuneration of the current KMP, and considers the skills and experience of each individual, as well as the complexity and accountabilities associated with the role. 5.3 Short Term Incentive STI value Performance conditions The Group provides an annual STI opportunity to executives and awards a cash and deferred equity incentive subject to the attainment of clearly defined Group and role specific measures. Participation All executive KMP participated in the FY23 STI plan1. Estia Health is committed to delivering safe, high-quality and sustainable aged care services for all Australians. Estia Health’s STI scorecard reflects this commitment. The STI is subject to a resident care and compliance gateway hurdle which requires ongoing compliance and accreditation targets to be met in order for any STI awards to be made. This is a reflection of the importance Estia Health places on compliance and quality of care. The balance of the STI scorecard assesses performance against a balanced scorecard of measures including financial, customer, people and safety as well as individual strategic measures. The collective use of these performance measures highlights an appropriate balance on shareholder, resident/customer and workforce outcomes, all of which are inter-related. Delivery of STI Performance against the measures is tested annually after the end of the financial year. All payments under the STI plan are determined and approved by the Committee and the Board. Once STI payments have been approved, they are delivered in cash and equity. For senior executives (including all executive KMP), 25% of any payment is deferred for a period of 12 months in the form of performance rights. The quantity of performance rights granted is determined using face value allocation methodology, using the volume weighted average price (VWAP) for the 10 trading days immediately following the release of results (i.e. deferred STI amount divided by share price). Cessation of employment For “Bad Leavers” (defined by the Group as resignation or termination for cause), any unpaid or deferred STI is forfeited, unless otherwise determined by the Board. For any other reason, the Board has discretion to award STI on a pro-rata basis taking into account time and the current level of performance against performance hurdles Clawback policy The Board has the discretion to reduce, cancel or clawback any unvested performance-based remuneration (including deferred STI) in the event of serious misconduct or a material misstatement in the Group’s financial statements. Board discretion circumstances where the Board considers appropriate. The Board also has a broad discretion to vary incentives, including their withdrawal, in a range of 1 This excluded: • • Ian Thorley whose employment ended in early FY23; and Anthony Rice, whose employment did not commence until early FY24. 1 Sean Bilton has a 30% weighting for the financial component and a 10% weighting for the role-specific component. The other executive KMP have 20% weighting against all measures. 2 Neither Ian Thorley nor Anthony Rice participated in the STI for this period. Estia Health Limited 37 Estia Health Limited 2022-23 Annual Report | Estia Health 73 38 5.6 LTI Vesting Outcomes The FY21 LTI performance rights, which had a three-year performance period that ended on 30 June 2023, vested as the relative total shareholder return performance targets were achieved. Executive Performance Rights Number of Ian Thorley Sean Bilton Steve Lemlin Damian Hiser 325,521 325,520 318,384 74,609 DIRECTORS’ REPORT DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) REMUNERATION REPORT – audited (continued) 5.5 Long-Term Incentive A long-term incentive is designed to drive sustainable value creation for shareholders, encourage retention of key talent and promote a multi-year performance focus. The LTI is delivered in performance rights, in order to further align the interests of executives with shareholders over the long term. Participation LTI performance rights were offered to all members of executive KMP in FY23. Delivery of LTI LTIs are delivered in the form of performance rights. On vesting, performance rights entitle the holders to ordinary shares. LTI opportunity In FY23, all executive KMP had an LTI opportunity of 100% of FAR. Allocation methodology The quantity of instruments granted under the LTI is determined using face value allocation methodology, using the volume weighted average price (‘VWAP’) for the 10 trading days immediately following (and not including) the date of release of annual results (i.e. LTI opportunity divided by VWAP share price). Performance conditions The FY23 LTI award is subject to two equally weighted performance measures: relative total shareholder return (TSR) and earnings per share (EPS), as defined below: • • 50% relative to the ASX300 excluding mining and energy companies; and 50% relative to Earnings Per Share (EPS). TSR vesting and EPS schedules are provided below: Estia Health’s TSR relative to constituents of the ASX300 (excluding mining and energy companies) Percentage of performance rights that vest Less than median of comparator group At median of comparator group Nil 50% Between median and 75th percentile of comparator group Straight line pro rata vesting between 50% and 100% Greater than 75th percentile of comparator group 100% Estia Health’s FY25 EPS ($) Less than 0.091 Equal to 0.091 Percentage of performance rights that vest Nil 25% Greater than 0.091 up to 0.109 Straight line pro-rata 25% to 100% At or above 0.109 100% Performance period The performance rights granted in FY23 have a performance period of three years. Lapse of performance rights Any performance rights that remain unvested at the end of the performance period will lapse immediately. Total shares issued The number of shares allocated on the vesting of all outstanding rights may not exceed 5% of the total number of shares on issue at the time of the offer. Cessation of employment Unless the Board determines otherwise, if a participant’s employment with the Group is terminated during the performance period as a ‘good leaver’ (i.e. as a result of genuine redundancy, death, terminal illness, total and permanent disablement, or any other reason as determined by the Board) they will be entitled to receive a pro-rata amount of their FY23 LTI Incentive (based on the proportion of whole months they were employed by the Group during the performance period). Any remaining unvested performance rights will lapse. If their employment with the Group is terminated in circumstances in which they are not considered a good leaver (e.g. resignation, or termination of employment initiated by the participant or the Group other than where such termination is as a good leaver), their FY23 LTI Incentive will immediately lapse. Notwithstanding the above, the Board may, subject to any requirement for shareholder approval, determine to treat any of the FY23 LTI in a different manner to that set out above upon participants ceasing to be an employee of the Group. Change of control The Board may exercise its discretion to allow all or some unvested rights to vest if a change of control event occurs, having regard for the performance of the Group during the vesting period up to the date of a change of control event. Clawback policy The Board has the discretion to reduce, cancel or clawback any unvested performance- based remuneration in the event of serious misconduct or a material misstatement in the Group’s financial statements. 74 Estia Health | 2022-23 Annual Report Estia Health Limited 39 Estia Health Limited 40 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DIRECTORS’ REPORT REMUNERATION REPORT – audited (continued) REMUNERATION REPORT – audited (continued) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report 5.6 LTI Vesting Outcomes The FY21 LTI performance rights, which had a three-year performance period that ended on 30 June 2023, vested as the relative total shareholder return performance targets were achieved. Executive Ian Thorley Sean Bilton Steve Lemlin Damian Hiser Number of Performance Rights 325,521 325,520 318,384 74,609 5.5 Long-Term Incentive A long-term incentive is designed to drive sustainable value creation for shareholders, encourage retention of key talent and promote a multi-year performance focus. The LTI is delivered in performance rights, in order to further align the interests of executives with shareholders over the long term. Participation LTI performance rights were offered to all members of executive KMP in FY23. Delivery of LTI the holders to ordinary shares. LTIs are delivered in the form of performance rights. On vesting, performance rights entitle LTI opportunity In FY23, all executive KMP had an LTI opportunity of 100% of FAR. Allocation methodology The quantity of instruments granted under the LTI is determined using face value allocation methodology, using the volume weighted average price (‘VWAP’) for the 10 trading days immediately following (and not including) the date of release of annual results (i.e. LTI opportunity divided by VWAP share price). Performance conditions The FY23 LTI award is subject to two equally weighted performance measures: relative total shareholder return (TSR) and earnings per share (EPS), as defined below: 50% relative to the ASX300 excluding mining and energy companies; and • • 50% relative to Earnings Per Share (EPS). TSR vesting and EPS schedules are provided below: Estia Health’s TSR relative to constituents of the ASX300 (excluding mining and energy companies) Less than median of comparator group At median of comparator group Nil 50% Percentage of performance rights that vest Between median and 75th percentile of comparator group Straight line pro rata vesting between 50% and 100% Greater than 75th percentile of comparator group 100% Estia Health’s FY25 EPS ($) Percentage of performance rights that vest Less than 0.091 Equal to 0.091 At or above 0.109 Nil 25% 100% Greater than 0.091 up to 0.109 Straight line pro-rata 25% to 100% Performance period The performance rights granted in FY23 have a performance period of three years. Lapse of Any performance rights that remain unvested at the end of the performance period will lapse performance rights immediately. Total shares issued the total number of shares on issue at the time of the offer. The number of shares allocated on the vesting of all outstanding rights may not exceed 5% of Cessation of employment Unless the Board determines otherwise, if a participant’s employment with the Group is terminated during the performance period as a ‘good leaver’ (i.e. as a result of genuine redundancy, death, terminal illness, total and permanent disablement, or any other reason as determined by the Board) they will be entitled to receive a pro-rata amount of their FY23 LTI Incentive (based on the proportion of whole months they were employed by the Group during the performance period). Any remaining unvested performance rights will lapse. If their employment with the Group is terminated in circumstances in which they are not considered a good leaver (e.g. resignation, or termination of employment initiated by the participant or the Group other than where such termination is as a good leaver), their FY23 LTI Incentive will immediately lapse. Notwithstanding the above, the Board may, subject to any requirement for shareholder approval, determine to treat any of the FY23 LTI in a different manner to that set out above upon participants ceasing to be an employee of the Group. Change of control of control event occurs, having regard for the performance of the Group during the vesting The Board may exercise its discretion to allow all or some unvested rights to vest if a change period up to the date of a change of control event. Clawback policy The Board has the discretion to reduce, cancel or clawback any unvested performance- based remuneration in the event of serious misconduct or a material misstatement in the Group’s financial statements. Estia Health Limited 39 Estia Health Limited 2022-23 Annual Report | Estia Health 75 40 i D a m a n H s e r i w a s i a p p o n e d a s t t h e C h e i f O p e r a t i n g O f f i c e r o n 1 1 J u y 2 0 2 2 l . S e a n B i l t o n w a s i a p p o n t e d a s C E O a n d M a n a g n g D i i r e c t o r C E O o n 1 1 J u y 2 0 2 2 . l T h e c o m p a r a t i v e i n f o r m a t i o n w a s w h e n h o d n g l i l r o e o f C h e f i O p e r a t i n g O f f i c e r . I a n T h o r l e y r e t i r e d f r o m t h e r o e l o f C E O a n d M a n a g n g D i i r e c t o r w i t h e f f e c t f r o m 1 1 J u y l 2 0 2 2 , i r e s g n e d a s a d i r e c t o r l o n 1 3 J u y 2 0 2 2 a n d i r e m a n e d w i t h t h e C o m p a n y u n t i l 2 9 J u y l 2 0 2 2 . 4 3 2 1 S h a r e B a s e d E x p e n s e s r e p r e s e n t s t h e a m o u n t s e x p e n s e d 2 0 2 2 1 , 7 4 3 , 3 3 4 3 6 4 , 1 7 2 T o t a l e x e c u t i v e s 2 0 2 3 , 1 7 4 7 3 6 4 , 3 8 3 , 6 2 6 F o r m e r e x e c u t i v e I a n T h o r l e y 4 2 0 2 2 2 0 2 3 7 5 6 , 4 3 2 1 3 1 , 6 2 5 6 2 , 8 9 2 - t S e v e L e m l i n 2 0 2 2 2 0 2 3 4 9 0 , 4 7 0 1 2 5 , 2 9 7 , 5 0 2 6 2 8 , 1 0 9 3 1 3 i D a m a n H s e r 3 i 2 0 2 3 , 4 7 2 3 7 4 , 1 0 7 8 1 3 S e n o r i e x e c u t i v e s E x e c u t i v e d i r e c t o r S e a n B i l t o n 2 2 0 2 2 2 0 2 3 4 9 6 , 4 3 2 1 0 7 , 2 5 0 7 0 9 , 4 7 0 1 6 6 , 5 0 0 i n t h e F n a n c a i i l S t a t e m e n t s i n a c c o r d a n c e w i t h A A S B 2 S h a r e - b a s e d P a y m e n t ( “ A A S B 2 " ) a n d a s s u c h d o e s n o t r e f l e c t t h e v a u e o f l r i g h t s v e s t e d i n t h e p e r i o d . - - - - - - - - - 7 0 , 7 0 4 9 8 , 9 7 7 2 3 , 5 6 8 2 3 , 1 0 1 2 3 , 5 6 8 , 2 5 2 9 2 , 2 5 2 9 2 2 3 , 5 6 8 2 5 , 2 9 2 - - - - - - - - - 1 , 8 1 4 , 0 3 8 6 0 , 6 9 6 4 9 5 , 1 3 1 2 6 4 , 3 0 7 1 , 8 4 6 , 3 4 1 1 1 6 , 2 3 6 9 4 4 , 4 6 8 - 2 , 9 9 8 , 3 4 4 3 , 2 9 0 , 6 7 1 1 3 8 , 7 5 0 - 7 8 0 , 0 0 0 2 1 , 9 3 8 1 4 0 , 8 7 8 1 1 1 , 3 5 0 1 , 1 8 5 , 7 9 1 - 8 5 , 9 9 3 2 2 , 9 7 1 1 6 1 , 4 0 9 - 2 7 0 , 3 7 3 1 3 8 , 7 5 0 5 1 4 , 0 3 8 2 0 , 8 8 3 1 7 1 , 9 8 3 7 5 , 6 3 1 5 2 7 , 9 2 0 3 0 , 8 6 8 2 5 9 , 1 9 9 4 9 7 , 6 6 6 2 2 , 9 9 1 1 5 9 , 3 2 0 - - 9 0 7 , 8 3 2 9 2 7 , 3 0 0 7 8 7 , 7 9 0 5 2 0 , 0 0 0 1 7 , 8 7 5 1 8 2 , 2 7 0 7 7 , 3 2 6 9 0 4 , 7 2 1 7 3 4 , 7 6 2 3 9 , 4 0 6 3 6 4 , 5 4 0 - 1 , 3 0 5 , 2 0 8 - - - - - 2 5 % 6 8 % 3 5 % 4 3 % 3 7 % 3 4 % 4 4 % I D R E C T O R S ’ R E P O R T 6 . E x e c u t i v e r e m u n e r a t i o n o u t c o m e s I R E M U N E R A T O N R E P O R T – a u d i t e d ( c o n t i n u e d ) 6 . 2 E x e c u t i v e r e m u n e r a t i o n f o r t h e y e a r 1 J u l y 2 0 2 2 t o 3 0 J u n e 2 0 2 3 P e r i o d $ $ $ $ $ $ f e e s b o n u s b e n e f i t s b e n e f i t s e n t i t l e m e n t s ( F A R ) $ S T I $ $ $ $ % L T I i n c e n t i v e r e m u n e r a t i o n b e n e f i t s r e m u n e r a t i o n S a l a r y a n d S T I m o n e t a r y a n n u a t i o n N o n - S u p e r - S h o r t - t e r m b e n e f i t s b e n e f i t s m e n t e m p o y - l P o s t - l e a v e s e r v i c e L o n g b e n e f i t s L o n g - t e r m S h a r e B a s e d E x p e n s e s 1 r e m u n e r a t i o n D e f e r r e d R e t e n t i o n a n d “ a t r i s k ” r e t i r e m e n t r e l a t e d i F x e d a n n u a l T o t a l f i x e d i T e r m n a t i o n / P e r f o r m a n c e DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 7. Executive employment contracts Remuneration arrangements for executives are formalised in ongoing employment agreements as follows: Name FY23 FAR Commencement in current role by Group Notice of termination Employee notice Sean Bilton $740,000 11 July 2022 Steve Lemlin $530,000 1 February 2017 Damian Hiser $500,000 11 July 2022 Anthony Rice* $540,000 17 July 2023 6 months (or payment in lieu of notice) 6 months 6 months (or payment in lieu of notice) 6 months 6 months (or payment in lieu of notice) 6 months 6 months (or payment in lieu of notice) 6 months Note that Ian Thorley’s (former CEO &MD) employment ceased due to retirement on 29 July 2022. His FY22 FAR was $780,000 and he was employed on an ongoing executive employment agreement commencing 23 October 2018, which was subject to 6 months’ notice of termination by either party (or payment in lieu of notice). *Employment commenced 17 July 2023. 7.1 Ian Thorley As noted in last year’s report, Ian Thorley stepped down from the role of CEO & MD effective 11 July 2022 and remained with the Company until 29 July 2022 to ensure a comprehensive and smooth transition to his successor, Sean Bilton. Ian’s unvested equity-based LTI incentives in connection with his role as MD and CEO will remain on foot on a pro-rata basis and be subject to performance testing in line with the ordinary terms of the plan. As noted in last year’s report, Ian received 25% of his FY22 STI as deferred share rights, which remained subject to forfeiture in line with the ordinary terms of the plan. Ian did not participate in the FY23 STI or LTI. As outlined in last year’s report, Sean Bilton formally assumed the role of CEO & MD of Estia Health on 11 July From this date, his fixed remuneration was increased to $740,000 per annum, inclusive of superannuation. His STI opportunity is 50% of this amount, and his LTI opportunity has a face value of 100% of this amount. Sean’s notice period was also increased from 3 to 6 months. Sean received 25% of his FY22 STI as deferred share rights, which remained subject to forfeiture in line with the 7.2 Sean Bilton 2022. ordinary terms of the plan. 7.3 Steve Lemlin Steve Lemlin announced his intention to retire from the role of CFO in October 2022. However, he is expected to remain with Estia Health until 31 August 2023, to allow a smooth handover with his successor, Anthony Rice, who assumed the role of CFO on 17 July 2023. Subject to certain performance conditions and undertakings, Steve’s unvested FY22 and FY23 LTI awards are expected to remain on foot on a pro-rata basis in line with the ordinary terms of the plan, including the exercise of board discretion. 76 Estia Health | 2022-23 Annual Report Estia Health Limited 42 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 7. Executive employment contracts Remuneration arrangements for executives are formalised in ongoing employment agreements as follows: Name FY23 FAR Commencement in current role Notice of termination by Group Employee notice Sean Bilton $740,000 11 July 2022 Steve Lemlin $530,000 1 February 2017 Damian Hiser $500,000 11 July 2022 Anthony Rice* $540,000 17 July 2023 6 months (or payment in lieu of notice) 6 months 6 months (or payment in lieu of notice) 6 months 6 months (or payment in lieu of notice) 6 months 6 months (or payment in lieu of notice) 6 months Note that Ian Thorley’s (former CEO &MD) employment ceased due to retirement on 29 July 2022. His FY22 FAR was $780,000 and he was employed on an ongoing executive employment agreement commencing 23 October 2018, which was subject to 6 months’ notice of termination by either party (or payment in lieu of notice). *Employment commenced 17 July 2023. 7.1 Ian Thorley As noted in last year’s report, Ian Thorley stepped down from the role of CEO & MD effective 11 July 2022 and remained with the Company until 29 July 2022 to ensure a comprehensive and smooth transition to his successor, Sean Bilton. Ian’s unvested equity-based LTI incentives in connection with his role as MD and CEO will remain on foot on a pro-rata basis and be subject to performance testing in line with the ordinary terms of the plan. As noted in last year’s report, Ian received 25% of his FY22 STI as deferred share rights, which remained subject to forfeiture in line with the ordinary terms of the plan. Ian did not participate in the FY23 STI or LTI. 7.2 Sean Bilton As outlined in last year’s report, Sean Bilton formally assumed the role of CEO & MD of Estia Health on 11 July 2022. From this date, his fixed remuneration was increased to $740,000 per annum, inclusive of superannuation. His STI opportunity is 50% of this amount, and his LTI opportunity has a face value of 100% of this amount. Sean’s notice period was also increased from 3 to 6 months. Sean received 25% of his FY22 STI as deferred share rights, which remained subject to forfeiture in line with the ordinary terms of the plan. 7.3 Steve Lemlin Steve Lemlin announced his intention to retire from the role of CFO in October 2022. However, he is expected to remain with Estia Health until 31 August 2023, to allow a smooth handover with his successor, Anthony Rice, who assumed the role of CFO on 17 July 2023. Subject to certain performance conditions and undertakings, Steve’s unvested FY22 and FY23 LTI awards are expected to remain on foot on a pro-rata basis in line with the ordinary terms of the plan, including the exercise of board discretion. Estia Health Limited 2022-23 Annual Report | Estia Health 77 42 DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 8 Non-Executive Director fee arrangements The Board seeks to set Non-Executive Director (NED) fees at a level which provides the Group with the ability to attract and retain NEDs of the highest calibre, whilst incurring a cost which is acceptable to shareholders. The NED fee pool is currently $1,100,000 (last approved at 2019 AGM). Effective 1 July 2021, the NED base member fees increased from $100,000 p.a. to $110,000 p.a. This represented the first NED base fee increase since the Group's IPO in 2014 and was made following a detailed NED fee benchmarking exercise. 8.1 Directors’ FY23 Fee Structure The table below summarises the annual Base NED fees, inclusive of superannuation: Board Audit Committee Nomination & Remuneration Committee Risk Management Committee Property & Investment Committee Description Chair Member Chair Member Chair Member Chair Member Chair Member Fees $250,000 $110,000 $15,000 $10,000 $15,000 $10,000 $15,000 $10,000 $15,000 $10,000 NEDs may be reimbursed for expenses reasonably incurred in attending to the Group’s affairs. NEDs do not participate in any incentive programs. DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 8.2 Non-Executive director remuneration The table below outlines NED remuneration for FY23 in accordance with statutory rules and applicable accounting standards. Non-Executive Directors Dr. Gary H Weiss AM Paul Foster Professor Simon Willcock AM Helen Kurincic Karen Penrose Norah Barlow ONZM Warwick Smith Total Year Board fees Superannuation Total fees $ $ $ 2023 2022 2023 2022 20231 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 273,677 256,432 131,222 131,818 90,498 - 131,230 125,000 122,172 122,727 125,000 121,250 - 98,182 873,799 855,409 6,323 23,568 13,778 13,182 9,502 13,770 12,500 12,828 12,273 - - - - 3,068 56,201 64,591 280,000 280,000 145,000 145,000 100,000 - 145,000 137,500 135,000 135,000 125,000 121,250 - 101,250 930,000 920,000 78 Estia Health | 2022-23 Annual Report Estia Health Limited 43 Estia Health Limited 44 1 Represents Professor Simon Willcock’s remuneration for the year from his commencement effective 1 September 2022. About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 8 Non-Executive Director fee arrangements The Board seeks to set Non-Executive Director (NED) fees at a level which provides the Group with the ability to attract and retain NEDs of the highest calibre, whilst incurring a cost which is acceptable to shareholders. The NED fee pool is currently $1,100,000 (last approved at 2019 AGM). Effective 1 July 2021, the NED base member fees increased from $100,000 p.a. to $110,000 p.a. This represented the first NED base fee increase since the Group's IPO in 2014 and was made following a detailed NED fee benchmarking exercise. 8.1 Directors’ FY23 Fee Structure The table below summarises the annual Base NED fees, inclusive of superannuation: Board Audit Committee Nomination & Remuneration Committee Risk Management Committee Property & Investment Committee Description Chair Member Chair Member Chair Member Chair Member Chair Member Fees $250,000 $110,000 $15,000 $10,000 $15,000 $10,000 $15,000 $10,000 $15,000 $10,000 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 8.2 Non-Executive director remuneration The table below outlines NED remuneration for FY23 in accordance with statutory rules and applicable accounting standards. Non-Executive Directors Dr. Gary H Weiss AM Paul Foster Professor Simon Willcock AM Helen Kurincic Karen Penrose Norah Barlow ONZM Warwick Smith NEDs may be reimbursed for expenses reasonably incurred in attending to the Group’s affairs. NEDs do not Total participate in any incentive programs. Year Board fees $ Superannuation $ Total fees $ 2023 2022 2023 2022 20231 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 273,677 256,432 131,222 131,818 90,498 - 131,230 125,000 122,172 122,727 125,000 121,250 - 98,182 873,799 855,409 6,323 23,568 13,778 13,182 9,502 - 13,770 12,500 12,828 12,273 - - - 3,068 56,201 64,591 280,000 280,000 145,000 145,000 100,000 - 145,000 137,500 135,000 135,000 125,000 121,250 - 101,250 930,000 920,000 Estia Health Limited 43 Estia Health Limited 2022-23 Annual Report | Estia Health 79 44 1 Represents Professor Simon Willcock’s remuneration for the year from his commencement effective 1 September 2022. DIRECTORS’ REPORT DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) REMUNERATION REPORT - audited (continued) 9. Additional disclosures relating to performance rights and shares 9.3 Value of performance rights awarded, exercised and lapsed during the year 9.1 Performance rights granted during the year The table below discloses the value of performance rights granted, exercised or lapsed during the year. Value of rights granted during the year a Value of rights exercised during the year b Value of rights lapsed during the year c $ $ $ Remuneration consisting of rights for the year % Executive director Sean Bilton Senior executive Damian Hiser Steve Lemlin Former executive Ian Thorley Total 650,702 227,457 383,353 429,884 45,941 1,509,880 128,327 222,469 324,491 902,744 - - - 714,578 714,578 50 49 46 17 a Determined at the time of grant per the AASB 2. b Determined at the time of exercise. c Determined at the time of lapse. There were no alterations to the terms and conditions of options awarded since their award date other than application of discretion regarding good leavers which is accounted for as a modification. The table below discloses the number of performance rights granted during the year. Performance rights do not carry any voting or dividend rights and can only be exercised once the vesting conditions have been met, until their expiry date. No options were granted to members of KMP during FY23. Number of rights granted during the year Fair value per right at grant date Vesting date Exercise price per option Grant date Executive director Sean Bilton Senior Executives Damian Hiser Steve Lemlin Former Executives Ian Thorley 183,614 183,613 17,741 21/11/2022 21/11/2022 21/11/2022 124,063 124,063 8,228 19/09/2022 19/09/2022 19/09/2022 131,507 131,507 20,726 19/09/2022 19/09/2022 19/09/2022 1.40 1.94 2.11 1.18 1.78 1.96 1.18 1.78 1.96 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 21,773 15/11/2022 2.11 22/08/2023 Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Expiry date 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 22/08/2023 Total 946,835 9.2 Performance rights holdings of KMP and related parties KMP, or their related parties directly, indirectly or beneficially held a number of performance rights as detailed in the table below. Number of rights at 1 July 2022 or commencement of employment Granted as remunera- tion Rights exercised Rights Forfeited Vested at 30 June 2023 Number of rights at 30 June 2023 or cessation of employment Exercise- able Not exercise- able Executive director Sean Bilton 654,681 384,968 (105,794) Senior Executive Damian Hiser1 186,1001 256,354 (59,687) Steve Lemlin 642,664 283,740 (103,474) - - - 933,855 325,520 382,767 74,609 822,930 318,384 Former Executive Ian Thorley2 956,143 21,773 (152,343) (357,289) 468,2842 325,521 Total 2,439,588 946,835 (421,298) (357,289) 2,607,836 1,044,034 - - - - - 1 Damian Hiser was appointed as the Chief Operating Officer on 11 July 2022. 2 Ian Thorley retired from the role of CEO and Managing Director with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. 80 Estia Health | 2022-23 Annual Report Estia Health Limited 45 Estia Health Limited 46 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) REMUNERATION REPORT - audited (continued) 9. Additional disclosures relating to performance rights and shares 9.3 Value of performance rights awarded, exercised and lapsed during the year 9.1 Performance rights granted during the year The table below discloses the value of performance rights granted, exercised or lapsed during the year. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Value of rights granted during the year a $ Value of rights exercised during the year b $ Value of rights lapsed during the year c $ Remuneration consisting of rights for the year % Executive director Sean Bilton Senior executive Damian Hiser Steve Lemlin Former executive Ian Thorley Total 650,702 227,457 383,353 429,884 45,941 1,509,880 128,327 222,469 324,491 902,744 - - - 714,578 714,578 50 49 46 17 a Determined at the time of grant per the AASB 2. b Determined at the time of exercise. c Determined at the time of lapse. There were no alterations to the terms and conditions of options awarded since their award date other than application of discretion regarding good leavers which is accounted for as a modification. The table below discloses the number of performance rights granted during the year. Performance rights do not carry any voting or dividend rights and can only be exercised once the vesting conditions have been met, until their expiry date. No options were granted to members of KMP during FY23. Number of rights granted during the year Fair value per right at grant date Vesting date Exercise price per option Expiry date Grant date Executive director Sean Bilton Senior Executives Damian Hiser Steve Lemlin Former Executives Ian Thorley 183,614 183,613 21/11/2022 21/11/2022 17,741 21/11/2022 124,063 124,063 19/09/2022 19/09/2022 8,228 19/09/2022 131,507 131,507 20,726 19/09/2022 19/09/2022 19/09/2022 1.40 1.94 2.11 1.18 1.78 1.96 1.18 1.78 1.96 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 30/06/2025 30/06/2025 22/08/2023 Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil 21,773 15/11/2022 2.11 22/08/2023 22/08/2023 Total 946,835 9.2 Performance rights holdings of KMP and related parties KMP, or their related parties directly, indirectly or beneficially held a number of performance rights as detailed in the table below. Number of rights at 1 July 2022 Vested at 30 June 2023 Number of rights at 30 June 2023 or or Granted as Not commencement remunera- Rights Rights cessation of Exercise- exercise- of employment tion exercised Forfeited employment able able Sean Bilton 654,681 384,968 (105,794) 933,855 325,520 Damian Hiser1 186,1001 256,354 (59,687) Steve Lemlin 642,664 283,740 (103,474) 382,767 74,609 822,930 318,384 - - - Executive director Senior Executive Former Executive Ian Thorley2 956,143 21,773 (152,343) (357,289) 468,2842 325,521 Total 2,439,588 946,835 (421,298) (357,289) 2,607,836 1,044,034 - - - - - 1 Damian Hiser was appointed as the Chief Operating Officer on 11 July 2022. 2 Ian Thorley retired from the role of CEO and Managing Director with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. Estia Health Limited 45 Estia Health Limited 2022-23 Annual Report | Estia Health 81 46 DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 9.4 Shareholdings of KMP and related parties KMP or their related parties directly, indirectly or beneficially held a number of shares in Estia Health Group as detailed in the table below: Number of shares at 1 July 2022 or commence- ment of employment Granted as remunera- tion Exercise of rights Number of shares at 30 June 2023 or cessation of employ- ment On-Market trades Held nominally 78,312 24,000 - 50,000 36,833 129,474 - - - - - - - - - - - - 25,000 103,312 103,312 - - - 24,000 - - - 50,000 25,000 7,238 44,071 44,071 - 129,474 129,474 29,774 - 105,794 48,623 184,191 55,432 134,904 138,001 676,730 - - - - 115,119 238,378 59,687 103,474 152,343 - - - 421,298 80,861 1,178,889 355,169 - - - 290,344 53,312 residents and staff, and maintain business continuity. Non-executive directors Dr. Gary H Weiss AM Paul Foster Professor Simon Willcock AM Helen Kurincic Karen Penrose Norah Barlow ONZM Executive director Sean Bilton Senior executives Damian Hiser1 Steve Lemlin Former executive Ian Thorley2 Total All equity transactions with KMP have been entered into under terms and conditions no more favourable than those the Group would have adopted if dealing at arm's length. 10. Other transactions and balances with KMP and their related parties There were no other transactions with KMP or their related parties during the year. 1 Damian Hiser was appointed as the Chief Operating Officer on 11 July 2022. 2 Ian Thorley retired from the role of CEO and Managing Director with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. 82 Estia Health | 2022-23 Annual Report Estia Health Limited 47 Estia Health Limited 48 DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT Chief Executive Officer’s Message Contents 1. Introduction Overview TCFD Roadmap 2. Governance Board oversight Management’s role 3. Strategy 4. Risk Management 5. Metrics and targets 1. INTRODUCTION Overview This report is prepared in accordance with the recommendations of the Task Force on Climate-Related Financial Disclosures (“TCFD”) and covers the Estia Health Group and its entities during the financial year 2023. Chief Executive Officer’s Message As part of our commitment to sustainability and addressing climate-related risks and opportunities, we recognise the importance of meeting the recommendations of the TCFD. Estia Health acknowledges the potential impacts of climate change on the aged care sector. Potential risks related to extreme weather events, changing climatic conditions, evolving health risks, and regulatory changes are considered, while also evaluating opportunities to enhance resilience and contribute to a more sustainable future. Our approach to sustainability is dynamic, we continue to monitor the external environment and adjust our Sustainability Strategy and targets, ensuring appropriateness and relevance to the future sustainability of the Group. We understand that in identifying and managing climate-related risks, we are ultimately safeguarding the wellbeing of our residents and staff and the longevity of our operations. Our risk assessment processes have enabled us to identify vulnerabilities associated with extreme weather events and evolving health risks. We are implementing risk management strategies and measures to enhance preparedness, ensure the safety of our The impact of the COVID-19 pandemic on the residential aged care sector has been well-documented, resulting in adverse health outcomes, elevated costs, staffing shortages, increased consumption of medical supplies, and increased waste disposal volumes and costs. This also resulted in strategic decisions to ensure resources and management time were solely focused on the immediate care and well-being of residents and staff during the three year crisis, sometimes in priority to longer-term objectives. This impacted all areas of the business, including climate resilience activities. Nonetheless, I am pleased with our progress and with the passing of the pandemic I look forward to the establishment of a new sustainability strategy in FY24 in line with emerging community and regulatory expectations. Targets. This report presents a summary of our progress made to date, outlining our commitment to addressing climate change, and is structured around the core elements of Governance, Strategy, Risk Management, Metrics and Sean Bilton Chief Executive Officer About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT REMUNERATION REPORT - audited (continued) 9.4 Shareholdings of KMP and related parties KMP or their related parties directly, indirectly or beneficially held a number of shares in Estia Health Group as detailed in the table below: Number of shares at 1 July 2022 or commence- Granted as Number of shares at 30 June 2023 or cessation ment of remunera- Exercise On-Market of employ- Held employment tion of rights trades ment nominally Non-executive directors Dr. Gary H Weiss AM Paul Foster Professor Simon Willcock AM Helen Kurincic Karen Penrose Norah Barlow ONZM Executive director Sean Bilton Senior executives Damian Hiser1 Steve Lemlin Former executive Ian Thorley2 Total 78,312 24,000 - 50,000 36,833 129,474 55,432 134,904 138,001 676,730 - - - - - - - - - - - - - - - - 25,000 103,312 103,312 24,000 - 50,000 25,000 7,238 44,071 44,071 129,474 129,474 - - - - - 59,687 103,474 115,119 238,378 152,343 290,344 53,312 421,298 80,861 1,178,889 355,169 - - - - - - - 29,774 - 105,794 48,623 184,191 All equity transactions with KMP have been entered into under terms and conditions no more favourable than those the Group would have adopted if dealing at arm's length. 10. Other transactions and balances with KMP and their related parties There were no other transactions with KMP or their related parties during the year. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT Contents 1. Introduction Overview Chief Executive Officer’s Message TCFD Roadmap 2. Governance Board oversight Management’s role 3. Strategy 4. Risk Management 5. Metrics and targets 1. INTRODUCTION Overview This report is prepared in accordance with the recommendations of the Task Force on Climate-Related Financial Disclosures (“TCFD”) and covers the Estia Health Group and its entities during the financial year 2023. Chief Executive Officer’s Message As part of our commitment to sustainability and addressing climate-related risks and opportunities, we recognise the importance of meeting the recommendations of the TCFD. Estia Health acknowledges the potential impacts of climate change on the aged care sector. Potential risks related to extreme weather events, changing climatic conditions, evolving health risks, and regulatory changes are considered, while also evaluating opportunities to enhance resilience and contribute to a more sustainable future. Our approach to sustainability is dynamic, we continue to monitor the external environment and adjust our Sustainability Strategy and targets, ensuring appropriateness and relevance to the future sustainability of the Group. We understand that in identifying and managing climate-related risks, we are ultimately safeguarding the wellbeing of our residents and staff and the longevity of our operations. Our risk assessment processes have enabled us to identify vulnerabilities associated with extreme weather events and evolving health risks. We are implementing risk management strategies and measures to enhance preparedness, ensure the safety of our residents and staff, and maintain business continuity. The impact of the COVID-19 pandemic on the residential aged care sector has been well-documented, resulting in adverse health outcomes, elevated costs, staffing shortages, increased consumption of medical supplies, and increased waste disposal volumes and costs. This also resulted in strategic decisions to ensure resources and management time were solely focused on the immediate care and well-being of residents and staff during the three year crisis, sometimes in priority to longer-term objectives. This impacted all areas of the business, including climate resilience activities. Nonetheless, I am pleased with our progress and with the passing of the pandemic I look forward to the establishment of a new sustainability strategy in FY24 in line with emerging community and regulatory expectations. This report presents a summary of our progress made to date, outlining our commitment to addressing climate change, and is structured around the core elements of Governance, Strategy, Risk Management, Metrics and Targets. Sean Bilton Chief Executive Officer 1 Damian Hiser was appointed as the Chief Operating Officer on 11 July 2022. 2 Ian Thorley retired from the role of CEO and Managing Director with effect from 11 July 2022, resigned as a director on 13 July 2022 and remained with the Company until 29 July 2022. Estia Health Limited 47 Estia Health Limited 2022-23 Annual Report | Estia Health 83 48 DIRECTORS’ REPORT DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) FY22 – FY24 TCFD Roadmap The FY22 to FY24 TCFD roadmap outlines the Company strategy and serves as a structured framework which guides company efforts in assessing climate-related risks and opportunities. Forming part of an ongoing process, the activities reported are tailored to the specific circumstances and objectives of Estia Health in implementing the TCFD recommendations. 2. GOVERNANCE opportunities Recommended disclosures: Core element Roadmap objective Required activities FY22 FY23 FY24 Governance Disclose the organisation’s governance around climate-related risks and opportunities. The Board has appropriate oversight and understanding of climate risks and opportunities through appropriate governance structures, education and engagement. Strengthen Board and management oversight of climate-related risks through appropriate reporting. Establish cross-functional management committee with explicit ownership and oversight of climate-related risks and opportunities. Strategy Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s business strategy and financial planning. Risk management Disclose how the organisation identifies, assesses, and manages climate-related risks. Incorporate climate scenario analysis into strategy and financial planning.  Define short, medium, long-term periods  Identify material risks and opportunities  Assess impact in the: - Short-term - Medium-term - Long-term In identifying impacts and opportunities, establish the impact on strategy and financial planning, including resilience of physical and transitional risk impacts under different climate scenarios. Integrate climate-related risks within the existing company- wide risk management framework. Integrate climate-related risks into risk management processes to assess the significance of climate risks alongside other risks. Integrate climate-related risk assessments into the Risk Committee, and Development Committee decisions on investments and capital spending. Establish target and metrics for managing climate-related risks and opportunities. Metrics and targets Disclose metrics and targets used to assess and manage climate- related risks and opportunities. Disclose metrics and set targets in line with TCFD cross-industry standard metrics. Complete Commenced Planned Figure 1: Estia Health’s TCFD roadmap 84 Estia Health | 2022-23 Annual Report Estia Health Limited 49 Estia Health Limited 50 TCFD recommendation: Disclose the organisation’s governance around climate-related risks and a) Describe the board’s oversight of climate-related risks and opportunities b) Describe management’s role in assessing and managing climate-related risks and opportunities Board oversight of climate-related risks and opportunities The Board oversees progress against targets through the Board level Risk Management Committee. The Board receives regular reports from key personnel regarding climate-related matters, initiatives and activity aimed at reducing the Company’s environmental impact, and the assessment of homes’ resilience to physical climate-related risks. The Company has assigned responsibility for climate- related issues with the Board and Executive. Management’s role assessing and managing Figure 2: Governance structure as of 30 June 2023 climate-related risks and opportunities The role of assessing and managing climate-related risks and opportunities is a shared responsibility. Designated roles and committee ensure oversight, assessment and management of climate-related risks and opportunities within the business. This includes integrating climate considerations into strategy and managing climate-related risks and assessing potential opportunities. Sustainability Committee: In FY23, the Sustainability Committee, comprised of senior leaders and subject matter experts, led Estia Health’s environmental, social and governance (ESG) agenda. This included overseeing and reviewing the implementation of sustainability strategies, activities and initiatives, reviewing targets and monitoring performance. The Sustainability Committee meets near monthly and is comprised of the key Executive, the Head of Sustainability, and other senior managers across the Group. Risk Management Committee: The Risk Management Committee is responsible for assessing and ensuring that there are internal controls for determining and managing key risk areas such as non-compliance with laws, regulations, standards, and best practice guidelines including environmental laws, and the economic, environmental, (including climate risk), social sustainability and governance risks. Property and Investment Committee: The Property and Investment Committee ensures that appropriate programs are in place for the maintenance and renewal of aged care facilities, including for the restoration, repair, replacement and/or modernisation of existing facilities, including programs to improve the climate change resilience of the Company’s real estate assets. The Audit Committee is responsible for corporate reporting, including the review of climate-related financial Audit Committee: disclosures in the Annual Report. Nomination and Remuneration Committee The Nomination and Remuneration Committee considers the inclusion in executive remuneration schemes of appropriate measures relating to ESG matters, including responding to the risks and opportunities presented by climate change. About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT FY22 – FY24 TCFD Roadmap The FY22 to FY24 TCFD roadmap outlines the Company strategy and serves as a structured framework which guides company efforts in assessing climate-related risks and opportunities. Forming part of an ongoing process, the activities reported are tailored to the specific circumstances and objectives of Estia Health in implementing the TCFD recommendations. Core element Roadmap objective Required activities FY22 FY23 FY24 Governance Disclose the organisation’s governance around climate-related risks and opportunities. The Board has appropriate Strengthen Board and management oversight and understanding oversight of climate-related risks through of climate risks and opportunities through appropriate governance structures, education and engagement. appropriate reporting. Establish cross-functional management committee with explicit ownership and oversight of climate-related risks and opportunities. Strategy Incorporate climate scenario  Define short, medium, long-term analysis into strategy and periods financial planning.  Identify material risks and opportunities Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s business strategy and financial planning.  Assess impact in the: - Short-term - Medium-term - Long-term In identifying impacts and opportunities, establish the impact on strategy and financial planning, including resilience of physical and transitional risk impacts under different climate scenarios. Risk management Integrate climate-related risks Integrate climate-related risks into risk within the existing company- management processes to assess the wide risk management significance of climate risks alongside framework. other risks. Disclose how the organisation identifies, assesses, and manages climate-related risks. Integrate climate-related risk assessments into the Risk Committee, and Development Committee decisions on investments and capital spending. Metrics and targets Disclose metrics and set Establish target and metrics for managing targets in line with TCFD climate-related risks and opportunities. Disclose metrics and targets used to assess and manage climate- related risks and opportunities. cross-industry standard metrics. Complete Commenced Planned Figure 1: Estia Health’s TCFD roadmap CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT 2. GOVERNANCE TCFD recommendation: Disclose the organisation’s governance around climate-related risks and opportunities Recommended disclosures: a) Describe the board’s oversight of climate-related risks and opportunities b) Describe management’s role in assessing and managing climate-related risks and opportunities Board oversight of climate-related risks and opportunities The Board oversees progress against targets through the Board level Risk Management Committee. The Board receives regular reports from key personnel regarding climate-related matters, initiatives and activity aimed at reducing the Company’s environmental impact, and the assessment of homes’ resilience to physical climate-related risks. The Company has assigned responsibility for climate- related issues with the Board and Executive. Management’s role assessing and managing climate-related risks and opportunities Figure 2: Governance structure as of 30 June 2023 The role of assessing and managing climate-related risks and opportunities is a shared responsibility. Designated roles and committee ensure oversight, assessment and management of climate-related risks and opportunities within the business. This includes integrating climate considerations into strategy and managing climate-related risks and assessing potential opportunities. Sustainability Committee: In FY23, the Sustainability Committee, comprised of senior leaders and subject matter experts, led Estia Health’s environmental, social and governance (ESG) agenda. This included overseeing and reviewing the implementation of sustainability strategies, activities and initiatives, reviewing targets and monitoring performance. The Sustainability Committee meets near monthly and is comprised of the key Executive, the Head of Sustainability, and other senior managers across the Group. Risk Management Committee: The Risk Management Committee is responsible for assessing and ensuring that there are internal controls for determining and managing key risk areas such as non-compliance with laws, regulations, standards, and best practice guidelines including environmental laws, and the economic, environmental, (including climate risk), social sustainability and governance risks. Property and Investment Committee: The Property and Investment Committee ensures that appropriate programs are in place for the maintenance and renewal of aged care facilities, including for the restoration, repair, replacement and/or modernisation of existing facilities, including programs to improve the climate change resilience of the Company’s real estate assets. Audit Committee: The Audit Committee is responsible for corporate reporting, including the review of climate-related financial disclosures in the Annual Report. Nomination and Remuneration Committee The Nomination and Remuneration Committee considers the inclusion in executive remuneration schemes of appropriate measures relating to ESG matters, including responding to the risks and opportunities presented by climate change. Estia Health Limited 49 Estia Health Limited 2022-23 Annual Report | Estia Health 85 50 DIRECTORS’ REPORT DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) 3. STRATEGY Transition Risks TCFD recommendation: Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning where such information is material. Recommended disclosures a) Describe the climate-related risks and opportunities the organisation has identified over the short, medium, and long-term b) Describe the impact of climate-related risks and opportunities on the organisation’s businesses, strategy and financial planning c) Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario The Estia Health 2020-2024 Sustainability Strategy is based on the foundations of Supporting our People, Respecting our Environment, and Enhancing our Community. Focus areas and targets define metrics to track progress in the reduction of greenhouse gas emissions, energy consumption, water usage, and waste. By monitoring performance, we also manage climate-related risks and opportunities, enabling visibility in our environmental performance and sustainable outcomes. The financial impacts of climate-related issues on Estia Health are driven by specific climate- related risks and opportunities to which the Company is exposed. The approach undertaken by Estia Health in identifying physical and transition climate-related risks and opportunities is aligned with TCFD recommendations outlined in figure 3. As part of this, risk identification forms part of determining potential financial implications. Climate-related risks and opportunities Figure 3: TCFD Climate-Related Risks and Opportunities Climate-related risks and opportunities can arise in the short term, medium term, or long term. When assessing climate related risk, Estia Health has determined the time periods of short-term as up to 3 years, medium-term as 3 to 15 years, and long-term as more than 15 years, in which climate risks and opportunities may affect the business. Impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning In 2021, Estia Health assessed all homes for exposure and vulnerability to climate change. In 2022 we identified key focus areas for transition climate-related risks and opportunities which may impact operations, strategy, and financial planning of the Group in the short-term, across the geographic locations in which Estia Health operates, and identified the extent to which the geographic locations may be subject to both acute and chronic physical risks. The Group has undertaken an assessment of the potential impact of transition risks in the short-term, being in the next 3 years. This will be extended to an assessment of medium-term impacts in future years. Risks continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Risk Policy and Legal. These are risks to the business as a result of legislative response to climate change through regulations by increasing efficiency standards, capping supply or a carbon price. use of resources, or the use of The Group uses significant amounts of electricity with usage varying over the Assessed short- term impact Assessment of the impact to the Group The Group generates modest emissions through its operations, primarily through the use of gas in some of its homes to power laundry driers, kitchen stoves or water heating. If legislation were passed to require the replacement of gas in homes this may result in the need for capital investment to replace equipment in such homes. The Group’s total spend on gas during FY23 was $2.9m. Total CO2 emissions resulting from gas use during FY23 was 6,498 mtons CO2-e, equating to 3kg per occupied bed day. course of a year to manage the temperature of its homes in order to provide safe and comfortable conditions for its elderly and vulnerable residents, as well as for staff and visitors. The potential introduction of efficiency standards or the use of a carbon price may require capital investment to replace items such as air-conditioning units or result in increased operating expenses through the purchase of electricity from renewable sources. The Group’s total spend on electricity usage during FY23 was $6.6m. The Group operates a small fleet of 36 petrol or diesel powered mini-buses and vehicles which support lifestyle activities and operations at each home. The impact of potential legislation to replace these with electric vehicles would require capital investment. The running costs of the fleet are minimal in relation to the Group’s total cost base. Potential future changes to building regulations relating to energy and water efficiency, or climate-change resilience may increase the cost of constructing new homes, or require rectification work to existing homes. It would be expected that to the extent to which such cost increases impacted the whole residential aged care sector, they would be incorporated into funding recommendations made by the IHACPA. In which case, this would further reduce any impact on the Group’s financial performance. To the extent to which the Group can provision such services at a lower cost than sector averages, this would therefore have the potential to deliver improved relative financial performance. Other than as referenced above, the Group has not identified specific areas where technology change may significantly impact the competitiveness or marketability of its services provided to residents. Low Low Low Low Low Low Low Technology Technology may allow existing products and services to be replaced with ones that are more energy efficient and deliver lower emissions. This will have increased research costs and impact demand for existing products. Market There may be a significant change in consumer behaviour and expectations with consumers looking for low The Group provides care to elderly and vulnerable residents at a critical stage in their lives. The Group’s own research and the requirements of the Aged Care Act place primary importance on the quality of care above other matters. Aged care is needs-driven and there few alternatives available to people Low when they reach this stage in life. carbon goods and services. The prime onus and opportunity for the Group is to ensure it delivers high This could lead to risks of quality care to attract residents in a competitive market. Monitoring and reduced demand for existing benchmarking of the importance attached to the Group’s sustainability products (as green products performance in residents or staff making choices about care providers will be become more attractive), required to ensure high occupancy levels and required staffing levels are uncertainty in the market, and maintained. increased cost of raw materials and production. 86 Estia Health | 2022-23 Annual Report Estia Health Limited 51 Estia Health Limited 52 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Transition Risks The Group has undertaken an assessment of the potential impact of transition risks in the short-term, being in the next 3 years. This will be extended to an assessment of medium-term impacts in future years. Risks continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Risk Policy and Legal. These are risks to the business as a result of legislative response to climate change through regulations by increasing efficiency standards, capping supply or use of resources, or the use of a carbon price. Technology Technology may allow existing products and services to be replaced with ones that are more energy efficient and deliver lower emissions. This will have increased research costs and impact demand for existing products. Market There may be a significant change in consumer behaviour and expectations with consumers looking for low carbon goods and services. This could lead to risks of reduced demand for existing products (as green products become more attractive), uncertainty in the market, and increased cost of raw materials and production. Assessed short- term impact Assessment of the impact to the Group The Group generates modest emissions through its operations, primarily through the use of gas in some of its homes to power laundry driers, kitchen stoves or water heating. If legislation were passed to require the replacement of gas in homes this may result in the need for capital investment to replace equipment in such homes. The Group’s total spend on gas during FY23 was $2.9m. Total CO2 emissions resulting from gas use during FY23 was 6,498 mtons CO2-e, equating to 3kg per occupied bed day. The Group uses significant amounts of electricity with usage varying over the course of a year to manage the temperature of its homes in order to provide safe and comfortable conditions for its elderly and vulnerable residents, as well as for staff and visitors. The potential introduction of efficiency standards or the use of a carbon price may require capital investment to replace items such as air-conditioning units or result in increased operating expenses through the purchase of electricity from renewable sources. The Group’s total spend on electricity usage during FY23 was $6.6m. The Group operates a small fleet of 36 petrol or diesel powered mini-buses and vehicles which support lifestyle activities and operations at each home. The impact of potential legislation to replace these with electric vehicles would require capital investment. The running costs of the fleet are minimal in relation to the Group’s total cost base. Potential future changes to building regulations relating to energy and water efficiency, or climate-change resilience may increase the cost of constructing new homes, or require rectification work to existing homes. It would be expected that to the extent to which such cost increases impacted the whole residential aged care sector, they would be incorporated into funding recommendations made by the IHACPA. In which case, this would further reduce any impact on the Group’s financial performance. To the extent to which the Group can provision such services at a lower cost than sector averages, this would therefore have the potential to deliver improved relative financial performance. Other than as referenced above, the Group has not identified specific areas where technology change may significantly impact the competitiveness or marketability of its services provided to residents. The Group provides care to elderly and vulnerable residents at a critical stage in their lives. The Group’s own research and the requirements of the Aged Care Act place primary importance on the quality of care above other matters. Aged care is needs-driven and there few alternatives available to people when they reach this stage in life. The prime onus and opportunity for the Group is to ensure it delivers high quality care to attract residents in a competitive market. Monitoring and benchmarking of the importance attached to the Group’s sustainability performance in residents or staff making choices about care providers will be required to ensure high occupancy levels and required staffing levels are maintained. Low Low Low Low Low Low Low Low 3. STRATEGY information is material. Recommended disclosures and long-term and financial planning TCFD recommendation: Disclose the actual and potential impacts of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning where such a) Describe the climate-related risks and opportunities the organisation has identified over the short, medium, b) Describe the impact of climate-related risks and opportunities on the organisation’s businesses, strategy c) Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario The Estia Health 2020-2024 Sustainability Strategy is based on the foundations of Supporting our People, Respecting our Environment, and Enhancing our Community. Focus areas and targets define metrics to track progress in the reduction of greenhouse gas emissions, energy consumption, water usage, and waste. By monitoring performance, we also manage climate-related risks and opportunities, enabling visibility in our environmental performance and sustainable outcomes. The financial impacts of climate-related issues on Estia Health are driven by specific climate- related risks and opportunities to which the Company is exposed. The approach undertaken by Estia Health in identifying physical and transition climate-related risks and opportunities is aligned with TCFD recommendations outlined in figure 3. As part of this, risk identification forms part of determining potential financial implications. Climate-related risks and opportunities Figure 3: TCFD Climate-Related Risks and Opportunities Climate-related risks and opportunities can arise in the short term, medium term, or long term. When assessing climate related risk, Estia Health has determined the time periods of short-term as up to 3 years, medium-term as 3 to 15 years, and long-term as more than 15 years, in which climate risks and opportunities may affect the business. planning risks. Impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial In 2021, Estia Health assessed all homes for exposure and vulnerability to climate change. In 2022 we identified key focus areas for transition climate-related risks and opportunities which may impact operations, strategy, and financial planning of the Group in the short-term, across the geographic locations in which Estia Health operates, and identified the extent to which the geographic locations may be subject to both acute and chronic physical Estia Health Limited 51 Estia Health Limited 2022-23 Annual Report | Estia Health 87 52 DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Transition Risks (continued) Risk Assessment of the impact to the Group Lenders and investors continue to attach an increased importance to the Group’s approach to climate change issues. These expectations are assessed by management to identify any emerging risk or potential withdrawal of support. The Royal Commission recommendations and subsequent (or proposed) legislation has not identified climate change response as a key area of concern for the sector. Reputation Stakeholders have higher expectations of how businesses respond to climate change issues. Risks in this area can lead to loss of revenue or market share if these expectations are not addressed. Physical risks Assessed short- term impact Low The Group has undertaken an assessment of the potential impact of physical risks in the short-term, being in the next 3 years. This will be extended to an assessment of medium-term impacts in future years. Risks continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Risk Acute Acute risks include one off disruptions such as hurricanes, floods and fire. Assessment A formal assessment of all the Group’s homes’ exposure and vulnerability to physical climate change was undertaken in 2021, supported by external experts. This exercise was internally reviewed and re-assessed in FY23 for any substantive changes in light of more recent climate related disruptions and events. The wide geographical dispersion of the Group’s 73 homes, with the majority being located within large metropolitan areas, reduces the Group’s total potential financial exposure to any single extreme weather. The Group’s homes are built and maintained in accordance with building codes and legislation appropriate to their location and use. The Group maintains a comprehensive insurance policy over the cost of building repair and replacement, as well as business interruption cover. The fire season in 2019/20 and extensive rain and flooding events over the last 3 years associated with an extended La Nina weather pattern, presented operational challenges for many homes on multiple occasions but did not result in significant financial loss or enduring damage to the Group’s operations. Chronic Chronic risks are more gradual changes such as higher temperatures, changing rain patterns, rising sea levels, reduced air quality. The formal assessment of all the Group’s homes’ exposure and vulnerability to physical climate change did not identify any home as being at significant risk of either obsolescence, shortened useful life, or requiring significant incremental investment in order to preserve its operational functionality or earnings capacity as a result of chronic risks associated with climate change in the short-term. Chronic risk may also increase the cost of food provided to residents. The cost of food provided in FY23 was $23.2m. It would be expected that to the extent to which such cost increases impacted the whole residential aged care sector, they would be incorporated into funding recommendations made by the IHACPA. In this case, this may further reduce any impact on the Group’s financial performance. To the extent to which the Group can purchase and provide food at a lower cost than sector averages, this would therefore have the potential to deliver improved relative financial performance. Short term Impact Low Low Low DIRECTORS’ REPORT Opportunities The Group has undertaken an assessment of the potential impact of climate change related opportunities in the short-term, being in the next 3 years. This will be extended to an assessment of medium-term impacts in future years. Opportunities continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Opportunity Assessment Resource efficiency Since 2018, the Group has invested $9.5m in energy efficiency projects Short term Impact Low Reducing costs relating to energy, water and waste management by improving efficiency across service delivery across its portfolio of homes, of which $4.5m was invested in solar electricity generation and the remainder across lighting, water heating, HVAC systems and laundry services. Considered assessment of high consumption appliances and equipment is undertaken on each new development project the Group undertakes. The Group has a single waste management contract across its 73 homes with KPIs and service levels in place to monitor and improve waste efficiency. Waste disposal costs in FY23 were $4.6m, a reduction of $2.4m from FY22, which was heavily impacted by COVID-19 related clinical waste. A water usage monitoring project commenced during FY23 with an external expert to identify water usage patterns to seek opportunities for reducing usage. Water usage costs in FY23 were $2.5m. Achieving resource efficiency that is greater than sector averages and benchmarks presents the opportunity to deliver improved financial performance relative to the sector given the role of IHACPA in recommending funding in line with sector averages. Energy source Shifting energy usage to low emission sources, or investing in self-generation The Group’s investment in solar generation has resulted in 12.5% of its electricity consumption in FY23 being generated from the 51 sites with solar installations. An externally supported review commenced in FY23 to review the Group’s solar installations with a view to improving and increasing generation levels. In FY23, 12.5% of total electricity consumption was from renewable energy, generated through onsite PV solar systems. The Group determined not to purchase Green Power or LGC’s in FY23 but will review this in line with industry benchmarks and overall funding outcomes. Products/Services Develop and deliver low- emission products and services with greater consumer appeal under a lower-carbon The Group has not to date identified opportunities within its stated strategy of delivering residential aged care services to deliver alternative low emission products or services which may benefit from increased demand under a lower-carbon economy. The Group intends to continue to review future opportunities through the function of the Sustainability Committee. economy Markets Diversify into new markets or asset classes which may benefit from increased demand under a lower-carbon economy The Group has not to date identified opportunities within its stated strategy of delivering residential aged care services to diversify into new markets or asset classes which may benefit from increased demand under a lower- carbon economy. The Group intends to continue to review future opportunities through the function of the Sustainability Committee. Resilience The Group has an established management Sustainability Committee to regularly monitor and assess the Group’s response to climate change driven Developing capacity and capability to better respond to risks and opportunities. evolving climate change driven A new sustainability strategy will be developed beyond FY24 to be integrated risks and opportunities within the Group’s overall business strategy and the evolving regulatory environment. Low Low Low Low Higher temperatures may increase the demand on air-conditioning usage and resultant increase in electricity consumption. As noted earlier, the Group’s total spend on electricity usage during FY23 was $6.6m. Low 88 Estia Health | 2022-23 Annual Report Estia Health Limited 53 Estia Health Limited 54 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Transition Risks (continued) Risk Reputation Assessment of the impact to the Group Stakeholders have higher expectations of how businesses respond to climate withdrawal of support. Lenders and investors continue to attach an increased importance to the Group’s approach to climate change issues. These expectations are assessed by management to identify any emerging risk or potential Low change issues. Risks in this The Royal Commission recommendations and subsequent (or proposed) legislation has not identified climate change response as a key area of concern for the sector. Assessed short- term impact area can lead to loss of revenue or market share if these expectations are not addressed. Physical risks The Group has undertaken an assessment of the potential impact of physical risks in the short-term, being in the next 3 years. This will be extended to an assessment of medium-term impacts in future years. Risks continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Risk Acute Acute risks include one off disruptions such as hurricanes, floods and fire. A formal assessment of all the Group’s homes’ exposure and vulnerability to physical climate change was undertaken in 2021, supported by external experts. This exercise was internally reviewed and re-assessed in FY23 for any substantive changes in light of more recent climate related disruptions Assessment and events. Short term Impact Low The wide geographical dispersion of the Group’s 73 homes, with the majority being located within large metropolitan areas, reduces the Group’s total potential financial exposure to any single extreme weather. The Group’s homes are built and maintained in accordance with building codes and legislation appropriate to their location and use. The Group maintains a comprehensive insurance policy over the cost of building repair and replacement, as well as business interruption cover. The fire season in 2019/20 and extensive rain and flooding events over the last 3 years associated with an extended La Nina weather pattern, presented operational challenges for many homes on multiple occasions but did not result in significant financial loss or enduring damage to the Group’s operations. Chronic The formal assessment of all the Group’s homes’ exposure and vulnerability Chronic risks are more gradual to physical climate change did not identify any home as being at significant Low changes such as higher temperatures, changing rain patterns, rising sea levels, reduced air quality. risk of either obsolescence, shortened useful life, or requiring significant incremental investment in order to preserve its operational functionality or earnings capacity as a result of chronic risks associated with climate change in the short-term. Chronic risk may also increase the cost of food provided to residents. The cost of food provided in FY23 was $23.2m. It would be expected that to the extent to which such cost increases impacted the whole residential aged care sector, they would be incorporated into funding recommendations made by the IHACPA. In this case, this may further reduce any impact on the Group’s financial performance. To the extent to which the Group can purchase and provide food at a lower cost than sector averages, this would therefore have the potential to deliver improved relative financial performance. Low Higher temperatures may increase the demand on air-conditioning usage and resultant increase in electricity consumption. As noted earlier, the Group’s total spend on electricity usage during FY23 was $6.6m. Low Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Opportunities The Group has undertaken an assessment of the potential impact of climate change related opportunities in the short-term, being in the next 3 years. This will be extended to an assessment of medium-term impacts in future years. Opportunities continue to evolve and as such these should not be regarded as exhaustive nor are they reported in any order of relative importance or potential impact. Short term Impact Low Opportunity Assessment Resource efficiency Reducing costs relating to energy, water and waste management by improving efficiency across service delivery Since 2018, the Group has invested $9.5m in energy efficiency projects across its portfolio of homes, of which $4.5m was invested in solar electricity generation and the remainder across lighting, water heating, HVAC systems and laundry services. Considered assessment of high consumption appliances and equipment is undertaken on each new development project the Group undertakes. The Group has a single waste management contract across its 73 homes with KPIs and service levels in place to monitor and improve waste efficiency. Waste disposal costs in FY23 were $4.6m, a reduction of $2.4m from FY22, which was heavily impacted by COVID-19 related clinical waste. A water usage monitoring project commenced during FY23 with an external expert to identify water usage patterns to seek opportunities for reducing usage. Water usage costs in FY23 were $2.5m. Achieving resource efficiency that is greater than sector averages and benchmarks presents the opportunity to deliver improved financial performance relative to the sector given the role of IHACPA in recommending funding in line with sector averages. Energy source Shifting energy usage to low emission sources, or investing in self-generation The Group’s investment in solar generation has resulted in 12.5% of its electricity consumption in FY23 being generated from the 51 sites with solar installations. An externally supported review commenced in FY23 to review the Group’s solar installations with a view to improving and increasing generation levels. In FY23, 12.5% of total electricity consumption was from renewable energy, generated through onsite PV solar systems. The Group determined not to purchase Green Power or LGC’s in FY23 but will review this in line with industry benchmarks and overall funding outcomes. The Group has not to date identified opportunities within its stated strategy of delivering residential aged care services to deliver alternative low emission products or services which may benefit from increased demand under a lower-carbon economy. The Group intends to continue to review future opportunities through the function of the Sustainability Committee. Products/Services Develop and deliver low- emission products and services with greater consumer appeal under a lower-carbon economy Markets Diversify into new markets or asset classes which may benefit from increased demand under a lower-carbon economy The Group has not to date identified opportunities within its stated strategy of delivering residential aged care services to diversify into new markets or asset classes which may benefit from increased demand under a lower- carbon economy. The Group intends to continue to review future opportunities through the function of the Sustainability Committee. Resilience Developing capacity and capability to better respond to evolving climate change driven risks and opportunities The Group has an established management Sustainability Committee to regularly monitor and assess the Group’s response to climate change driven risks and opportunities. A new sustainability strategy will be developed beyond FY24 to be integrated within the Group’s overall business strategy and the evolving regulatory environment. Low Low Low Low Estia Health Limited 53 Estia Health Limited 2022-23 Annual Report | Estia Health 89 54 DIRECTORS’ REPORT DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) 4. RISK MANAGEMENT 5. METRICS AND TARGETS TCFD recommendation: Disclose how the organisation identifies, assesses, and manages climate- related risks Recommended disclosures a) Describe the organisation’s processes for identifying and assessing climate-related risks b) Describe the organisation’s processes for managing climate-related risks c) Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organisation’s overall risk management Process for identifying climate-related risks and opportunities Estia Health has conducted assessments across the Group to identify the likelihood of climate hazards at a physical asset level, to better understand potential impacts on homes, operations, and on the safety and wellbeing of our residents and staff. The three-stage climate risk assessment framework approach was applied to evaluate exposure and vulnerability to extreme weather events. The systematic risk assessment was applied to homes with a first pass qualitative regional hazard screening, and a second pass portfolio risk assessment. Process for managing climate-related risks A prioritisation process is used to identify the most at-risk properties across the portfolio. The second stage portfolio climate exposure and vulnerability assessment screening used climate data and qualitative survey data from Estia Health’s Property Service Managers, to understand the climate related vulnerability on property assets. This approach informs planning and prioritisation of site-specific climate change risk and mitigation planning in the short term. Integrating climate-related risk into Estia Health’s risk management framework Climate change assessment is reflected within the Group’s corporate risk profile relative to other risks that could prevent the achievement of strategic objectives. Priorities are established based on ‘plausible’ events, with consideration given to the current operating and control environment as identified by Executive Management, Board, and subject matter experts. Figure 4: Estia Health’s risk Management Process and Framework TCFD recommendation: Disclose the metrics and targets used to assess and manage relevant climate- related risks and opportunities where such information is material. Recommended disclosures its strategy and risk management process a) Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with b) Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related c) Describe the targets used by the organisation to manage climate-related risks and opportunities and risks performance against targets Metric Category Target Status Greenhouse Gas (GHG) FY23: no target emissions FY24: 20% reduction in Absolute Scope 1, Scope 2 and carbon emissions Scope 3; emissions intensity (MT intensity (Scope 1 and of CO2e). 2) from FY19 baseline. 19% reduction in FY23 in carbon emissions intensity (scope 1 and scope 2) from FY19 baseline. Scope 1 and 2 emissions were calculated in accordance with the Australian Government National Greenhouse Account Factors. Transition risks FY23: no target Initial assessment has focused on the potential financial Amount and extent of assets of FY24: business activities vulnerable to transition risks (amount or percentage). Quantification of potential financial exposure associated with transition risks in short and medium term costs. impact of cost increases related to direct energy consumption. The total costs associated with energy consumption were $12.05m in FY23, which represents approximately 0.95% of the Group’s total recurring costs excluding depreciation and amortisation. A significant increase in prices or consumption would therefore have a limited impact on the Group’s total Future exercises are expected to extend the analysis to medium- and long-term impacts under different climate scenarios and to consider any potential indirect impact of higher energy prices on other costs such as food and travel. It would be expected that to the extent to which such cost increases impacted the whole residential aged care sector, they would be incorporated into funding recommendations made by the IHACPA. In which case, this may further reduce any impact on the Group’s financial performance. Physical risks FY23: no target Amount and extent of assets or FY24: 100% of portfolio 68 homes have been subject to a detailed assessed for exposure and vulnerability to physical climate change. business activities vulnerable to assessed for climate Physical risk for the 5 homes acquired during FY23 was physical risks resilience. considered as part of the due diligence prior to acquisition. (amount or percentage). No home was identified as being at significant risk of either obsolescence, shortened useful life, or requiring significant incremental investment in order to preserve its operational functionality or earnings capacity as a result of short-term physical risks associated with climate change. Climate-related opportunities FY23: no target Proportion of revenue, assets or FY24: other business activities aligned with climate-related opportunities (amount or percentage). Other than the investment in solar electricity generation and other energy efficiency initiatives referred to elsewhere in this report, the Group has not to date identified opportunities within its stated strategy of delivering residential aged care services to diversify into new markets or asset classes which may benefit from increased demand under a lower-carbon Quantification of potential financial benefits associated with climate-related opportunities. economy. Capital deployment FY23: no target Amount of capital expenditure, FY24: financing or investment deployed toward climate-related risks and opportunities (reporting currency). years. Assessment of potential capital investment to be deployed toward climate-related adaptation measures. strategy. Capital investment of $4.07m has been made in energy efficiency projects across the Group’s homes in the last 5 In FY22, the Group committed to a $330m Sustainability Linked Loan with embedded targets aligned to sustainability 90 Estia Health | 2022-23 Annual Report Estia Health Limited 55 Estia Health Limited 56 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report 4. RISK MANAGEMENT related risks Recommended disclosures TCFD recommendation: Disclose how the organisation identifies, assesses, and manages climate- a) Describe the organisation’s processes for identifying and assessing climate-related risks b) Describe the organisation’s processes for managing climate-related risks c) Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organisation’s overall risk management Process for identifying climate-related risks and opportunities Estia Health has conducted assessments across the Group to identify the likelihood of climate hazards at a physical asset level, to better understand potential impacts on homes, operations, and on the safety and wellbeing of our residents and staff. The three-stage climate risk assessment framework approach was applied to evaluate exposure and vulnerability to extreme weather events. The systematic risk assessment was applied to homes with a first pass qualitative regional hazard screening, and a second pass portfolio risk assessment. Process for managing climate-related risks A prioritisation process is used to identify the most at-risk properties across the portfolio. The second stage portfolio climate exposure and vulnerability assessment screening used climate data and qualitative survey data from Estia Health’s Property Service Managers, to understand the climate related vulnerability on property assets. This approach informs planning and prioritisation of site-specific climate change risk and mitigation planning in the short term. Integrating climate-related risk into Estia Health’s risk management framework Climate change assessment is reflected within the Group’s corporate risk profile relative to other risks that could prevent the achievement of strategic objectives. Priorities are established based on ‘plausible’ events, with consideration given to the current operating and control environment as identified by Executive Management, Board, and subject matter experts. Figure 4: Estia Health’s risk Management Process and Framework 5. METRICS AND TARGETS TCFD recommendation: Disclose the metrics and targets used to assess and manage relevant climate- related risks and opportunities where such information is material. Recommended disclosures a) Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk management process b) Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks c) Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets Metric Category Target Status Greenhouse Gas (GHG) emissions Absolute Scope 1, Scope 2 and Scope 3; emissions intensity (MT of CO2e). FY23: no target FY24: 20% reduction in carbon emissions intensity (Scope 1 and 2) from FY19 baseline. 19% reduction in FY23 in carbon emissions intensity (scope 1 and scope 2) from FY19 baseline. Scope 1 and 2 emissions were calculated in accordance with the Australian Government National Greenhouse Account Factors. Transition risks Amount and extent of assets of business activities vulnerable to transition risks (amount or percentage). FY23: no target FY24: Quantification of potential financial exposure associated with transition risks in short and medium term Initial assessment has focused on the potential financial impact of cost increases related to direct energy consumption. The total costs associated with energy consumption were $12.05m in FY23, which represents approximately 0.95% of the Group’s total recurring costs excluding depreciation and amortisation. A significant increase in prices or consumption would therefore have a limited impact on the Group’s total costs. Future exercises are expected to extend the analysis to medium- and long-term impacts under different climate scenarios and to consider any potential indirect impact of higher energy prices on other costs such as food and travel. It would be expected that to the extent to which such cost increases impacted the whole residential aged care sector, they would be incorporated into funding recommendations made by the IHACPA. In which case, this may further reduce any impact on the Group’s financial performance. 68 homes have been subject to a detailed assessed for exposure and vulnerability to physical climate change. Physical risk for the 5 homes acquired during FY23 was considered as part of the due diligence prior to acquisition. No home was identified as being at significant risk of either obsolescence, shortened useful life, or requiring significant incremental investment in order to preserve its operational functionality or earnings capacity as a result of short-term physical risks associated with climate change. Other than the investment in solar electricity generation and other energy efficiency initiatives referred to elsewhere in this report, the Group has not to date identified opportunities within its stated strategy of delivering residential aged care services to diversify into new markets or asset classes which may benefit from increased demand under a lower-carbon economy. Capital investment of $4.07m has been made in energy efficiency projects across the Group’s homes in the last 5 years. In FY22, the Group committed to a $330m Sustainability Linked Loan with embedded targets aligned to sustainability strategy. Physical risks Amount and extent of assets or business activities vulnerable to physical risks FY23: no target FY24: 100% of portfolio assessed for climate resilience. (amount or percentage). Climate-related opportunities Proportion of revenue, assets or other business activities aligned with climate-related opportunities (amount or percentage). Capital deployment Amount of capital expenditure, financing or investment deployed toward climate-related risks and opportunities (reporting currency). FY23: no target FY24: Quantification of potential financial benefits associated with climate-related opportunities. FY23: no target FY24: Assessment of potential capital investment to be deployed toward climate-related adaptation measures. Estia Health Limited 55 Estia Health Limited 2022-23 Annual Report | Estia Health 91 56 DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Metric Category Target Status Internal carbon prices Prices on each ton of GHG emissions used internally by an organisation (price in reporting currency). Remuneration Proportion of executive management remuneration linked to climate considerations (percentage, weighting, description, or amount in reporting currency). Based on the industry and scale of the group, there are no immediate plans to develop and disclose internal carbon pricing. Sustainability and climate-related incentive compensation of Executive to be considered as an element of performance management. From FY23 onwards, in relation to executive remuneration derived from Long Term Incentive (LTI) opportunities, the Board will overlay a qualitative assessment, which will involve it reviewing whether the LTI vesting outcome is appropriate having regard to a number of factors over the performance period, including the Group’s environmental impact, quality of care, reputational impact and employee experience, further strengthening the link between remuneration outcomes and Environmental, Social and Governance (“ESG”) performance. Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Auditor’s Independence Declaration to the Directors of Estia Health Limited As lead auditor for the audit of the financial report of Estia Health Limited for the financial year ended 30 June 2023, I declare to the best of my knowledge and belief, there have been: a. No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; b. No contraventions of any applicable code of professional conduct in relation to the audit; and c. No non-audit services provided that contravene any applicable code of professional conduct in relation to the audit. This declaration is in respect of Estia Health Limited and the entities it controlled during the financial year. Ernst & Young Paul Gower Partner 22 August 2023 92 Estia Health | 2022-23 Annual Report Estia Health Limited 57 A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance DIRECTORS’ REPORT CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT (continued) Metric Category Target Status Internal carbon prices Based on the industry and scale of the group, there are no immediate plans to develop and disclose internal carbon pricing. Prices on each ton of GHG emissions used internally by an organisation (price in reporting currency). Remuneration Proportion of executive management remuneration linked to climate considerations (percentage, weighting, description, or amount in reporting currency). Sustainability and climate-related incentive compensation of Executive to be considered as an element of performance management. From FY23 onwards, in relation to executive remuneration derived from Long Term Incentive (LTI) opportunities, the Board will overlay a qualitative assessment, which will involve it reviewing whether the LTI vesting outcome is appropriate having regard to a number of factors over the performance period, including the Group’s environmental impact, quality of care, reputational impact and employee experience, further strengthening the link between remuneration outcomes and Environmental, Social and Governance (“ESG”) performance. Auditor’s Independence Declaration Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited Auditor’s Independence Declaration to the Directors of Estia Health Report on the Audit of the Financial Report Limited Opinion As lead auditor for the audit of the financial report of Estia Health Limited for the financial year ended 30 June 2023, I declare to the best of my knowledge and belief, there have been: We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at a. No contraventions of the auditor independence requirements of the Corporations Act 2001 in 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, and the directors’ declaration. b. No contraventions of any applicable code of professional conduct in relation to the audit; and relation to the audit; c. No non-audit services provided that contravene any applicable code of professional conduct in relation to the audit. In our opinion, the accompanying financial report of the Group is in accordance with the Corporations Act 2001, including: a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 This declaration is in respect of Estia Health Limited and the entities it controlled during the financial year. and of its consolidated financial performance for the year ended on that date; and b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. Basis for opinion Ernst & Young We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our report. We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Paul Gower Partner 22 August 2023 Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context. Estia Health Limited 57 2022-23 Annual Report | Estia Health 93 A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation Consolidated Statement of Profit or Loss and Other Comprehensive Income CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2023 CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2023 Revenue Other income excluding Government grants Government grants Expenses Employee benefits and agency staff expense Increase in leave liabilities arising from the 15% legislated increase to the Aged Care Award Administrative expenses Occupancy expenses Resident expenses Amortisation of bed licences Depreciation, impairment and amortisation of other assets Business acquisition related costs Operating profit / (loss) for the year Net finance costs Loss before income tax Income tax benefit Loss for the year Notes B1 B1 B2 2023 $’000 754,298 102 51,628 2022 $’000 671,067 913 8,053 B3 C7 B4 B5 C4 522,491 488,773 9,054 29,870 25,637 66,431 80,466 57,470 9,112 5,497 - 27,729 21,087 64,233 60,349 45,122 - (27,260) B6 48,870 46,298 (43,373) (73,558) B7 (9,475) (21,196) (33,898) (52,362) Other comprehensive income, net of tax Other comprehensive income to be reclassified to profit or loss in subsequent periods, net of tax: - Net gain / (loss) on cash flow hedges, net of tax C8 Other comprehensive income not to be reclassified to profit or loss in subsequent periods, net of tax Other comprehensive income for the year, net of tax 801 - 801 - - - Total comprehensive loss for the year, net of tax (33,097) (52,362) (Loss) / earnings per share Basic Diluted Cents per share Cents per share B8 B8 (13.13) (13.13) (20.10) (20.10) Current assets Cash and cash equivalents Trade and other receivables Prepayments and other assets Consumable supplies Income tax receivable Derivative financial instruments Total current assets Non-current assets Property, plant, equipment Investment properties Goodwill Bed licences and other intangible assets Right of use assets Prepayments Derivative financial instruments Total non-current assets Total assets Current liabilities Trade and other payables Other financial liabilities Provisions Income tax payable Lease liabilities Total current liabilities Non-current liabilities Lease liabilities Provisions Loans and borrowings Deferred tax liabilities Total non-current liabilities Total liabilities Net assets Equity Issued capital Share-based payments reserve Hedging reserve Accumulated losses Total equity Refundable accommodation deposits and bonds Notes C1 C2 C8 C3 C4 C4 C5 C8 C6 C7 C5 D1 C5 C7 D2 B7 D3 D4 2023 $’000 26,200 27,073 4,645 2,190 - 485 2022 $’000 20,411 10,261 5,031 4,714 11,960 - 60,593 52,377 951,309 840,343 850 717,614 82,959 54,446 881 659 750 681,014 164,209 56,367 1,426 - 1,808,718 1,744,109 1,869,311 1,796,486 55,946 52,135 596 73,425 12,422 3,724 466 63,126 - 3,686 1,027,537 884,069 1,173,650 1,003,482 57,336 9,320 70,000 58,449 58,766 8,542 100,000 83,959 195,105 251,267 1,368,755 1,254,749 500,556 541,737 796,473 795,748 4,234 801 3,483 - (300,952) (257,494) 500,556 541,737 The accompanying notes form part of these Consolidated Financial Statements. The accompanying notes form part of these Consolidated Financial Statements. Estia Health Limited 94 Estia Health | 2022-23 Annual Report 59 Estia Health Limited 60 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Consolidated Statement of Financial Position Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2023 CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2023 Employee benefits and agency staff expense 522,491 488,773 Increase in leave liabilities arising from the 15% legislated increase to the Revenue Other income excluding Government grants Government grants Expenses Aged Care Award Administrative expenses Occupancy expenses Resident expenses Amortisation of bed licences Net finance costs Loss before income tax Income tax benefit Loss for the year Depreciation, impairment and amortisation of other assets Business acquisition related costs Operating profit / (loss) for the year Notes 754,298 671,067 B1 B1 B2 B3 C7 B4 B5 C4 2023 $’000 102 51,628 9,054 29,870 25,637 66,431 80,466 57,470 9,112 5,497 2022 $’000 913 8,053 - 27,729 21,087 64,233 60,349 45,122 - (27,260) B6 48,870 46,298 (43,373) (73,558) B7 (9,475) (21,196) (33,898) (52,362) Other comprehensive income, net of tax Other comprehensive income to be reclassified to profit or loss in subsequent periods, net of tax: - Net gain / (loss) on cash flow hedges, net of tax C8 Other comprehensive income not to be reclassified to profit or loss in subsequent periods, net of tax Other comprehensive income for the year, net of tax 801 - 801 - - - Total comprehensive loss for the year, net of tax (33,097) (52,362) (Loss) / earnings per share Basic Diluted Cents per Cents per share share B8 B8 (13.13) (13.13) (20.10) (20.10) Current assets Cash and cash equivalents Trade and other receivables Prepayments and other assets Consumable supplies Income tax receivable Derivative financial instruments Total current assets Non-current assets Property, plant, equipment Investment properties Goodwill Bed licences and other intangible assets Right of use assets Prepayments Derivative financial instruments Total non-current assets Total assets Current liabilities Trade and other payables Other financial liabilities Provisions Income tax payable Lease liabilities Refundable accommodation deposits and bonds Total current liabilities Non-current liabilities Lease liabilities Provisions Loans and borrowings Deferred tax liabilities Total non-current liabilities Total liabilities Net assets Equity Issued capital Share-based payments reserve Hedging reserve Accumulated losses Total equity Notes C1 C2 C8 C3 C4 C4 C5 C8 C6 C7 C5 D1 C5 C7 D2 B7 D3 D4 2023 $’000 26,200 27,073 4,645 2,190 - 485 60,593 951,309 850 717,614 82,959 54,446 881 659 2022 $’000 20,411 10,261 5,031 4,714 11,960 - 52,377 840,343 750 681,014 164,209 56,367 1,426 - 1,808,718 1,744,109 1,869,311 1,796,486 55,946 596 73,425 12,422 3,724 1,027,537 52,135 466 63,126 - 3,686 884,069 1,173,650 1,003,482 57,336 9,320 70,000 58,449 58,766 8,542 100,000 83,959 195,105 251,267 1,368,755 1,254,749 500,556 541,737 796,473 4,234 801 (300,952) 795,748 3,483 - (257,494) 500,556 541,737 The accompanying notes form part of these Consolidated Financial Statements. The accompanying notes form part of these Consolidated Financial Statements. Estia Health Limited 59 Estia Health Limited 60 2022-23 Annual Report | Estia Health 95 Consolidated Statement of Changes in Equity CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 30 JUNE 2023 CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2023 Notes Issued capital $’000 Share-based payments reserve $’000 Hedging reserve $’000 Accumulated losses $’000 Total equity $’000 Balance as at 1 July 2021 803,459 2,629 Loss for the year Other comprehensive income Total comprehensive loss - - - Transactions with shareholders: Shares repurchased Transfer from share-based payments D3 (7,956) reserve D3 Share-based payments D4 Repayment of management equity plan D4 D3 Dividends As at 30 June 2022 244 - 1 - 795,748 - - - - (244) 1,086 12 - 3,483 Balance as at 1 July 2022 795,748 3,483 - - - - - - - - - - - (192,995) 613,093 (52,362) - (52,362) (52,362) - (52,362) - (7,956) - - - (12,137) - 1,086 13 (12,137) (257,494) 541,737 (257,494) 541,737 Loss for the year Other comprehensive income Total comprehensive loss Transactions with shareholders: D4 Share-based payments Repayment of management equity plan D4 Transfer from share-based payments reserve Dividends D3 D3 - - - - 51 674 - - - - - 801 801 (33,898) - (33,898) 801 (33,898) (33,097) 1,402 23 (674) - - - - - - - 1,402 74 - (9,560) - (9,560) As at 30 June 2023 796,473 4,234 801 (300,952) 500,556 Notes 2023 $’000 2022 $’000 Net cash flows from operating activities B9 187,493 55,532 Receipts from government excluding Government grants received Cash flows from operating activities Receipts from residents Government grants received Payments to suppliers and employees Net operating cash flows before interest, income tax and RAD, accommodation bond and ILU entry contributions Interest received Income taxes refunded / (paid) Finance costs paid Interest expense on lease liabilities Net cash flows from operating activities excluding RAD, accommodation bond and ILU entry contributions RAD, accommodation bond and ILU entry contribution received RAD, accommodation bond and ILU entry contribution refunded Cash flows from investing activities Payments for intangible assets Proceeds from sale of property, plant and equipment Proceeds from sale of assets held for sale Purchase of property, plant and equipment Business combinations, net of cash acquired Net cash flows used in investing activities Cash flows from financing activities Proceeds from repayment of MEP loans Proceeds from borrowings Repayment of borrowings Dividends paid Repayment of lease liabilities Net cash flows used in financing activities Payments for shares repurchased on-market and incremental costs C9 D3 Net increase / (decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year C1 166,029 523,447 31,528 145,005 470,806 7,049 (621,192) (575,983) 99,812 644 8,100 (4,925) (1,812) 46,877 18 (7,584) (4,669) (1,911) 101,819 363,684 32,731 268,430 (278,010) (245,629) - 1 (210) (1,676) - - (61,777) (76,400) 64 3,550 (31,780) (138,387) (29,842) 51 80,000 125,000 (110,000) (139,500) - (9,560) (3,808) (7,956) (12,137) (4,115) (43,317) (38,707) 5,789 20,411 26,200 (13,017) 33,428 20,411 The accompanying notes form part of these Consolidated Financial Statements. The accompanying notes form part of these Consolidated Financial Statements. Estia Health Limited 96 Estia Health | 2022-23 Annual Report 61 Estia Health Limited 62 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Consolidated Statement of Cash Flows Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 30 JUNE 2023 CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2023 Share-based Notes Issued capital $’000 payments Hedging Accumulated reserve reserve $’000 $’000 losses $’000 Total equity $’000 Balance as at 1 July 2021 803,459 2,629 (192,995) 613,093 Loss for the year Other comprehensive income Total comprehensive loss Transactions with shareholders: Shares repurchased Transfer from share-based payments reserve Share-based payments Repayment of management equity plan D4 D3 D3 D4 D3 (7,956) 244 - 1 - Dividends As at 30 June 2022 - - - - - - (244) 1,086 12 - - - - - - - - 795,748 3,483 (12,137) (12,137) (257,494) 541,737 Balance as at 1 July 2022 795,748 3,483 (257,494) 541,737 Loss for the year Other comprehensive income Total comprehensive loss 801 801 (33,898) (33,898) 801 (33,898) (33,097) Transactions with shareholders: Share-based payments Repayment of management equity plan D4 Transfer from share-based payments reserve Dividends D4 D3 D3 - 51 674 - 1,402 23 (674) - 1,402 74 - (9,560) (9,560) As at 30 June 2023 796,473 4,234 801 (300,952) 500,556 - - - - - - - - - - - - - - - - (52,362) (52,362) - (52,362) (52,362) (7,956) - 1,086 13 - - - - - - - - - Cash flows from operating activities Receipts from residents Receipts from government excluding Government grants received Government grants received Payments to suppliers and employees Net operating cash flows before interest, income tax and RAD, accommodation bond and ILU entry contributions Interest received Income taxes refunded / (paid) Finance costs paid Interest expense on lease liabilities Net cash flows from operating activities excluding RAD, accommodation bond and ILU entry contributions RAD, accommodation bond and ILU entry contribution received RAD, accommodation bond and ILU entry contribution refunded Notes 2023 $’000 2022 $’000 166,029 523,447 31,528 (621,192) 145,005 470,806 7,049 (575,983) 99,812 644 8,100 (4,925) (1,812) 46,877 18 (7,584) (4,669) (1,911) 101,819 363,684 (278,010) 32,731 268,430 (245,629) Net cash flows from operating activities B9 187,493 55,532 Cash flows from investing activities Payments for intangible assets Proceeds from sale of property, plant and equipment Proceeds from sale of assets held for sale Purchase of property, plant and equipment Business combinations, net of cash acquired Net cash flows used in investing activities Cash flows from financing activities Proceeds from repayment of MEP loans Proceeds from borrowings Repayment of borrowings Payments for shares repurchased on-market and incremental costs Dividends paid Repayment of lease liabilities Net cash flows used in financing activities C9 D3 Net increase / (decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year C1 (210) - - (61,777) (76,400) (1,676) 64 3,550 (31,780) - (138,387) (29,842) 51 80,000 (110,000) - (9,560) (3,808) 1 125,000 (139,500) (7,956) (12,137) (4,115) (43,317) (38,707) 5,789 20,411 26,200 (13,017) 33,428 20,411 The accompanying notes form part of these Consolidated Financial Statements. The accompanying notes form part of these Consolidated Financial Statements. Estia Health Limited 61 Estia Health Limited 62 2022-23 Annual Report | Estia Health 97 Notes to the Consolidated Financial Statements A About this Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION A: ABOUT THIS REPORT This section sets out the basis on which the Group’s financial report is prepared as a whole. Where a significant accounting policy is specific to a note, the policy is described within that note. SECTION A: ABOUT THIS REPORT A4 CURRENT OR NON-CURRENT CLASSIFICATION A1 CORPORATE INFORMATION The Consolidated Financial Statements of Estia Health Limited (the “Company” or the “Parent”) and its subsidiaries (collectively, the “Group” or “Estia Health”) for the year ended 30 June 2023 were authorised for issue in accordance with a resolution of the Directors on 22 August 2023. The Company is a for-profit company limited by shares incorporated in Australia and whose shares are publicly traded on the Australian Securities Exchange under the code 'EHE'. The nature of the operations and principal activities of the Group are described in the Directors’ Report. A2 BASIS OF PREPARATION This general purpose financial report:  has been prepared in accordance with the Australian Accounting Standards, other authoritative pronouncements of the Australian Accounting Standards Board (“AASB”) and the Corporations Act 2001;  has been prepared on the basis of historical cost, except for investment properties and derivative financial instruments which have been measured at fair value;  complies with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board;  presents all values as rounded to the nearest thousand dollars unless otherwise stated under the option available under ASIC Corporations (Rounding in Financial / Directors’ Reports) Instrument 2016/191;  does not early adopt any Australian Accounting Standards and Interpretations issued or amended but are not yet effective. Note E4 for information related to the Group’s accounting policies. A3 BASIS OF CONSOLIDATION The Consolidated Financial Statements comprise the financial statements of the Company and its controlled subsidiaries as at and for the year ended 30 June 2023 (Note E6 on page 146 contains further information about the Group structure). Control is achieved when the Group is exposed, or has rights, to the variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the Group loses control of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are included in the Statement of Profit or Loss and Other Comprehensive Income from the date the Group gains control until the date the Group ceases to control the subsidiary. All intercompany balances and transactions, and any unrealised gains and losses arising from intra-group transactions, are eliminated in preparing the Consolidated Financial Statements. The Group presents assets and liabilities in the Consolidated Statement of Financial Position based on current/ non-current classification. An asset is current when it is:  Expected to be realised or intended to be sold or consumed in the normal operating cycle,  Expected to be realised within twelve months after the reporting period,  Cash and cash equivalent unless restricted from being exchanged or used to settle a liability for at least  Held primarily for trading, or twelve months after the reporting period. All other assets are classified as non-current. A liability is current when:   It is expected to be settled in the normal operating cycle, It is due to be settled within twelve months after the reporting period,  Held primarily for trading, or  There is no unconditional right to defer the settlement of the liability for at least twelve months after the The Group classified all other liabilities as non-current. Deferred tax assets and liabilities are classified as non- reporting period. current assets and liabilities. A5 GOING CONCERN The financial report has been prepared on a going concern basis which assumes that the Group will be able to meet its obligations as and when they fall due. The Group’s current liabilities exceed current assets by $1,113,057,000 as at 30 June 2023 (2022: $951,105,000) resulting in a net deficiency of current assets. This mainly arises because of the requirement to classify Refundable Accommodation Deposits (“RADs”) of $1,027,537,000 (2022: $884,069,000) as current liabilities. RADs and Bonds are classified as a current liability because the Group does not have an unconditional right to defer settlement of any specific RAD or Bond for at least twelve months after the reporting date. The total RAD and Bond liability represents the sum of separate payments from individual residents in different locations with differing circumstances, and frequently a departing RAD and Bond paying resident may be replaced quickly with a new RAD paying resident. The repayment of individual balances that make up the total current balance will be dependent upon the actual tenure of individual residents, which can be more than ten years but averages approximately 2 – 2.5 years (Note D1 on page 133 contains further details). The Group has a syndicated financing facility of $330,000,000 of which $260,000,000 remains undrawn as at 30 June 2023 (2022: $230,000,000). This debt facility can be drawn down to repay RAD and bond refunds should the Group experience significant RAD and bond net outflows. The Group also has a guarantee facility of $15,100,000 (2022: $8,000,000) of which $91,000 remains unused as at 30 June 2023 (2022: $326,000). Estia Health Limited 98 Estia Health | 2022-23 Annual Report 63 Estia Health Limited 64 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION A: ABOUT THIS REPORT This section sets out the basis on which the Group’s financial report is prepared as a whole. Where a significant accounting policy is specific to a note, the policy is described within that note. SECTION A: ABOUT THIS REPORT A4 CURRENT OR NON-CURRENT CLASSIFICATION The Group presents assets and liabilities in the Consolidated Statement of Financial Position based on current/ non-current classification. An asset is current when it is:  Expected to be realised or intended to be sold or consumed in the normal operating cycle,  Expected to be realised within twelve months after the reporting period,  Held primarily for trading, or  Cash and cash equivalent unless restricted from being exchanged or used to settle a liability for at least twelve months after the reporting period. All other assets are classified as non-current. A liability is current when: A1 CORPORATE INFORMATION The Consolidated Financial Statements of Estia Health Limited (the “Company” or the “Parent”) and its subsidiaries (collectively, the “Group” or “Estia Health”) for the year ended 30 June 2023 were authorised for issue in accordance with a resolution of the Directors on 22 August 2023. The Company is a for-profit company limited by shares incorporated in Australia and whose shares are publicly traded on the Australian Securities Exchange under the code 'EHE'. The nature of the operations and principal activities of the Group are described in the Directors’ Report. A2 BASIS OF PREPARATION This general purpose financial report:  has been prepared in accordance with the Australian Accounting Standards, other authoritative pronouncements of the Australian Accounting Standards Board (“AASB”) and the Corporations Act 2001;  has been prepared on the basis of historical cost, except for investment properties and derivative financial instruments which have been measured at fair value;  complies with International Financial Reporting Standards (IFRS) as issued by the International Accounting  presents all values as rounded to the nearest thousand dollars unless otherwise stated under the option available under ASIC Corporations (Rounding in Financial / Directors’ Reports) Instrument 2016/191;  does not early adopt any Australian Accounting Standards and Interpretations issued or amended but are Standards Board; not yet effective. Note E4 for information related to the Group’s accounting policies. A3 BASIS OF CONSOLIDATION The Consolidated Financial Statements comprise the financial statements of the Company and its controlled subsidiaries as at and for the year ended 30 June 2023 (Note E6 on page 146 contains further information about the Group structure). Control is achieved when the Group is exposed, or has rights, to the variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the Group loses control of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are included in the Statement of Profit or Loss and Other Comprehensive Income from the date the Group gains control until the date the Group ceases to control the subsidiary. All intercompany balances and transactions, and any unrealised gains and losses arising from intra-group transactions, are eliminated in preparing the Consolidated Financial Statements. reporting period. The Group classified all other liabilities as non-current. Deferred tax assets and liabilities are classified as non- current assets and liabilities. A5 GOING CONCERN The financial report has been prepared on a going concern basis which assumes that the Group will be able to meet its obligations as and when they fall due. The Group’s current liabilities exceed current assets by $1,113,057,000 as at 30 June 2023 (2022: $951,105,000) resulting in a net deficiency of current assets. This mainly arises because of the requirement to classify Refundable Accommodation Deposits (“RADs”) of $1,027,537,000 (2022: $884,069,000) as current liabilities. RADs and Bonds are classified as a current liability because the Group does not have an unconditional right to defer settlement of any specific RAD or Bond for at least twelve months after the reporting date. The total RAD and Bond liability represents the sum of separate payments from individual residents in different locations with differing circumstances, and frequently a departing RAD and Bond paying resident may be replaced quickly with a new RAD paying resident. The repayment of individual balances that make up the total current balance will be dependent upon the actual tenure of individual residents, which can be more than ten years but averages approximately 2 – 2.5 years (Note D1 on page 133 contains further details). The Group has a syndicated financing facility of $330,000,000 of which $260,000,000 remains undrawn as at 30 June 2023 (2022: $230,000,000). This debt facility can be drawn down to repay RAD and bond refunds should the Group experience significant RAD and bond net outflows. The Group also has a guarantee facility of $15,100,000 (2022: $8,000,000) of which $91,000 remains unused as at 30 June 2023 (2022: $326,000). Estia Health Limited 63 Estia Health Limited 2022-23 Annual Report | Estia Health 99 64    Held primarily for trading, or  There is no unconditional right to defer the settlement of the liability for at least twelve months after the It is due to be settled within twelve months after the reporting period, It is expected to be settled in the normal operating cycle, NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION A: ABOUT THIS REPORT SECTION B: OUR PERFORMANCE A6 SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS The preparation of the Group’s Consolidated Financial Statements requires management to make judgements, estimates and assumptions that affect the reported amounts and are reviewed on an ongoing basis. In making any judgement, estimate or assumption relating to reported amounts, management have also considered, where appropriate the impact of COVID-19. Uncertainty associated with these assumptions and estimates could result in outcomes that require a material adjustment to the carrying amount of assets or liabilities impacted in future periods. Information about critical judgements, estimates and assumptions that are material to the financial statements relate to the following areas: Significant accounting judgements, estimates and assumptions Note B1 Note B2 Revenue and other income excluding Government grants Government grants Finance costs Property, plant and equipment impairment test Intangible assets impairment test Leases Provisions Derivative financial instruments Business combinations Share-based payments Note B6 Note C3 Note C4 Note C5 Note C7 Note C8 Note C9 Note D4 This section provides additional information on the Group results for the year, including detail on revenue, expenses, earnings per share. REVENUE AND OTHER INCOME EXCLUDING GOVERNMENT GRANTS B1 Revenue ACFI subsidies (ceased from 1 October 2022) AN-ACC subsidies (effective from 1 October 2022) Accommodation supplements Basic daily fee supplement (ceased from 1 October 2022) Total government funded subsidies & supplements Other supplements Resident daily care fees Other resident fees Total resident fees Total revenue Imputed DAP revenue on RAD and bond balances under AASB 16 Net gain on disposals of assets held for sale Net gain on disposals of property, plant and equipment Other Total other income excluding government grants Note 2023 $’000 2022 $’000 (a) (b) (c) 107,447 376,433 47,615 5,195 3,468 540,158 122,695 50,203 172,898 41,242 754,298 - - 102 102 414,142 - 43,098 20,569 1,842 479,651 110,411 41,677 152,088 39,328 671,067 848 64 1 913 The Group recognises revenue from residential aged care services over time as performance obligations are satisfied, which is as the services are rendered. Services provided by the Group include provision of accommodation, use of common areas or facilities, and the ongoing daily delivery of care. The Group has disaggregated revenue based on the source of the funding for the provision of residential aged care. (a) Government Funded Subsidies & Supplements The Australian Government (the “Government”) determines the amount of subsidies and supplements in accordance with the provisions of the Aged Care Act 1997 (the “Act”). In accordance with the Act the level of subsidy or supplement is dependent on a range of factors, including a resident’s care needs, supported resident ratios in a particular home and whether a home has been newly built or significantly refurbished on or after 20 April 2012. The subsidies and supplements are calculated as a daily rate payable for each day that a resident is in a home. The Government may require a resident to pay a proportion of that subsidy or supplement dependent on their own financial circumstances. This is referred to as a Means Tested Care Fee ("MTCF"). The MTCF reduces the amount the Government pays directly to the provider as a result. The total MTCF included within the total Government Funded Residential Care Subsidies and Supplements was $21,538,000 for the year ended 30 June 2023 (2022: $16,808,000). On 1 October 2022, the Australian National Aged Care Classification (“AN-ACC”) care funding model replaced the Aged Care Funding Instrument (“ACFI”). The transition to the new funding model did not impact the Group's accounting policy for recognising Government-funded subsidies and supplements. Basic Daily Fee Supplement The Group received the Basic Daily Fee supplement from the Government which was introduced with effect from 1 July 2021. The supplement was paid at the rate of $10/day per resident and ceased under the transition to AN- ACC funding as at 1 October 2022. Estia Health Limited 100 Estia Health | 2022-23 Annual Report 65 Estia Health Limited 66 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance B Our Performance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION A: ABOUT THIS REPORT SECTION B: OUR PERFORMANCE SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND A6 ASSUMPTIONS The preparation of the Group’s Consolidated Financial Statements requires management to make judgements, estimates and assumptions that affect the reported amounts and are reviewed on an ongoing basis. In making any judgement, estimate or assumption relating to reported amounts, management have also considered, where appropriate the impact of COVID-19. Uncertainty associated with these assumptions and estimates could result in outcomes that require a material adjustment to the carrying amount of assets or liabilities impacted in future periods. Information about critical judgements, estimates and assumptions that are material to the financial statements relate to the following areas: Significant accounting judgements, estimates and assumptions Revenue and other income excluding Government grants Note B1 Note B2 Note B6 Note C3 Note C4 Note C5 Note C7 Note C8 Note C9 Note D4 Government grants Finance costs Property, plant and equipment impairment test Intangible assets impairment test Leases Provisions Derivative financial instruments Business combinations Share-based payments This section provides additional information on the Group results for the year, including detail on revenue, expenses, earnings per share. B1 REVENUE AND OTHER INCOME EXCLUDING GOVERNMENT GRANTS Revenue ACFI subsidies (ceased from 1 October 2022) AN-ACC subsidies (effective from 1 October 2022) Accommodation supplements Basic daily fee supplement (ceased from 1 October 2022) Other supplements Total government funded subsidies & supplements Resident daily care fees Other resident fees Total resident fees Imputed DAP revenue on RAD and bond balances under AASB 16 Total revenue Net gain on disposals of assets held for sale Net gain on disposals of property, plant and equipment Other Total other income excluding government grants Note 2023 $’000 2022 $’000 (a) (b) (c) 107,447 376,433 47,615 5,195 3,468 540,158 122,695 50,203 172,898 41,242 754,298 - - 102 102 414,142 - 43,098 20,569 1,842 479,651 110,411 41,677 152,088 39,328 671,067 848 64 1 913 The Group recognises revenue from residential aged care services over time as performance obligations are satisfied, which is as the services are rendered. Services provided by the Group include provision of accommodation, use of common areas or facilities, and the ongoing daily delivery of care. The Group has disaggregated revenue based on the source of the funding for the provision of residential aged care. (a) Government Funded Subsidies & Supplements The Australian Government (the “Government”) determines the amount of subsidies and supplements in accordance with the provisions of the Aged Care Act 1997 (the “Act”). In accordance with the Act the level of subsidy or supplement is dependent on a range of factors, including a resident’s care needs, supported resident ratios in a particular home and whether a home has been newly built or significantly refurbished on or after 20 April 2012. The subsidies and supplements are calculated as a daily rate payable for each day that a resident is in a home. The Government may require a resident to pay a proportion of that subsidy or supplement dependent on their own financial circumstances. This is referred to as a Means Tested Care Fee ("MTCF"). The MTCF reduces the amount the Government pays directly to the provider as a result. The total MTCF included within the total Government Funded Residential Care Subsidies and Supplements was $21,538,000 for the year ended 30 June 2023 (2022: $16,808,000). On 1 October 2022, the Australian National Aged Care Classification (“AN-ACC”) care funding model replaced the Aged Care Funding Instrument (“ACFI”). The transition to the new funding model did not impact the Group's accounting policy for recognising Government-funded subsidies and supplements. Basic Daily Fee Supplement The Group received the Basic Daily Fee supplement from the Government which was introduced with effect from 1 July 2021. The supplement was paid at the rate of $10/day per resident and ceased under the transition to AN- ACC funding as at 1 October 2022. Estia Health Limited 65 Estia Health Limited 2022-23 Annual Report | Estia Health 101 66 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) B1 REVENUE AND OTHER INCOME EXCLUDING GOVERNMENT GRANTS REVENUE AND OTHER INCOME EXCLUDING GOVERNMENT GRANTS (CONTINUED) (b) Resident fees Resident Daily Care Fees The Group receives Basic Daily Fees which are set by the Government in accordance with the Act and funded directly by the resident. The Basic Daily Fee is calculated as a daily rate payable for each day that a resident is in a home. Other Resident Fees The Group provides additional services and accommodation to residents that are funded directly by the resident, under the mutually agreed terms and conditions. (c) Imputed revenue on RAD and bond balances under AASB 16 Leases (“AASB 16”) Accommodation services provided to residents who have elected to pay a RAD or accommodation bond are accounted for as a lease under AASB 16. Details in relation to the recognition policy can be found under Significant Accounting Policy below. B1 (CONTINUED) SIGNIFICANT ACCOUNTING POLICY The Group recognises revenue under AASB 15 Revenue from Contracts with Customers (“AASB 15”) which applies to all revenue arising from contracts with customers, unless those contracts are in the scope of other standards. The Group uses the five-step model as set out in AASB 15 to account for revenue arising from contracts with customers. The transaction price is allocated to performance obligations on the basis of their relative standalone selling prices and recognised as revenue as those performance obligations are fulfilled over time on a daily basis as the customer receives and consumes the benefits provided by the Group. The provision of care to a resident is a single performance obligation. Other services, such as Additional Services (including services such as in-room Foxtel and additional menu choices) and Accommodation charges contain a number of different performance obligations. The Group has applied the practical expedient not to disclose the transaction price allocation to unperformed performance obligations because all performance obligations are considered to be met on a daily basis. Therefore, the Group does not have any outstanding performance obligations that have not been met at the reporting date. The following recognition criteria must also be met before revenue is recognised: Government fees and subsidies Revenue from the rendering of services is recognised upon delivery of the performance obligations to the residents, which is based on daily services for daily fees. Resident fees Revenue from the rendering of a service or supply of goods to residents is recognised upon delivery of the performance obligations to the residents, which is based on daily services for daily fees. Other resident fees include income arising from provision of accommodation is accounted for in accordance with AASB 16 Leases on a straight-line basis over the length of stay. Imputed revenue on RAD and bond balances The Group has determined that the arrangement in which residents who choose to pay a RAD or a bond for their accommodation services meet the definition of a lease under AASB 16. The Group has recognised as revenue an imputed non-cash charge for accommodation representing the resident’s right to occupy a room under the arrangement. The accounting treatment results in a non-cash increase in revenue for accommodation and a non-cash increase in finance costs on the outstanding RAD and bond balance, with no net impact on profit and loss for the year. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Imputed Daily Accommodation Payment (“DAP") Revenue on RAD and Bond Balances The Group has determined the use of the Maximum Permissible Interest Rate ("MPIR") prevailing at the date of admission as the interest rate to be used in the calculation of the Imputed DAP Revenue on RAD and Bond Balances. The MPIR is a rate set by the Government and is used to calculate the DAP to applicable residents. Estia Health Limited 102 Estia Health | 2022-23 Annual Report 67 Estia Health Limited 68 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report REVENUE AND OTHER INCOME EXCLUDING GOVERNMENT GRANTS B1 (CONTINUED) (b) Resident fees Resident Daily Care Fees a home. Other Resident Fees The Group receives Basic Daily Fees which are set by the Government in accordance with the Act and funded directly by the resident. The Basic Daily Fee is calculated as a daily rate payable for each day that a resident is in The Group provides additional services and accommodation to residents that are funded directly by the resident, under the mutually agreed terms and conditions. (c) Imputed revenue on RAD and bond balances under AASB 16 Leases (“AASB 16”) Accommodation services provided to residents who have elected to pay a RAD or accommodation bond are accounted for as a lease under AASB 16. Details in relation to the recognition policy can be found under Significant Accounting Policy below. B1 REVENUE AND OTHER INCOME EXCLUDING GOVERNMENT GRANTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY The Group recognises revenue under AASB 15 Revenue from Contracts with Customers (“AASB 15”) which applies to all revenue arising from contracts with customers, unless those contracts are in the scope of other standards. The Group uses the five-step model as set out in AASB 15 to account for revenue arising from contracts with customers. The transaction price is allocated to performance obligations on the basis of their relative standalone selling prices and recognised as revenue as those performance obligations are fulfilled over time on a daily basis as the customer receives and consumes the benefits provided by the Group. The provision of care to a resident is a single performance obligation. Other services, such as Additional Services (including services such as in-room Foxtel and additional menu choices) and Accommodation charges contain a number of different performance obligations. The Group has applied the practical expedient not to disclose the transaction price allocation to unperformed performance obligations because all performance obligations are considered to be met on a daily basis. Therefore, the Group does not have any outstanding performance obligations that have not been met at the reporting date. The following recognition criteria must also be met before revenue is recognised: Government fees and subsidies Revenue from the rendering of services is recognised upon delivery of the performance obligations to the residents, which is based on daily services for daily fees. Resident fees Revenue from the rendering of a service or supply of goods to residents is recognised upon delivery of the performance obligations to the residents, which is based on daily services for daily fees. Other resident fees include income arising from provision of accommodation is accounted for in accordance with AASB 16 Leases on a straight-line basis over the length of stay. Imputed revenue on RAD and bond balances The Group has determined that the arrangement in which residents who choose to pay a RAD or a bond for their accommodation services meet the definition of a lease under AASB 16. The Group has recognised as revenue an imputed non-cash charge for accommodation representing the resident’s right to occupy a room under the arrangement. The accounting treatment results in a non-cash increase in revenue for accommodation and a non-cash increase in finance costs on the outstanding RAD and bond balance, with no net impact on profit and loss for the year. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Imputed Daily Accommodation Payment (“DAP") Revenue on RAD and Bond Balances The Group has determined the use of the Maximum Permissible Interest Rate ("MPIR") prevailing at the date of admission as the interest rate to be used in the calculation of the Imputed DAP Revenue on RAD and Bond Balances. The MPIR is a rate set by the Government and is used to calculate the DAP to applicable residents. Estia Health Limited 67 Estia Health Limited 2022-23 Annual Report | Estia Health 103 68 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) B2 GOVERNMENT GRANTS B2 GOVERNMENT GRANTS (CONTINUED) SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS COVID-19 costs reimbursement Income associated with COVID-19 costs reimbursement claims submitted under the Aged Care Support Programs (GO4863 and GO6223) are recognised in accordance with AASB 120 Accounting for Government Grants and Disclosure of Government Assistance when the Group obtains reasonable assurance that the grants will be received. The Group has determined, based on the experience from the high volume and value of COVID-19 costs reimbursement claims processed to date, that the point in time when receipt becomes reasonably assured for income recognition of COVID-19 cost reimbursement grants is the date that a properly prepared grant application claimed is lodged on the Government portal. The Group has recognised $9,947,000 (2022: nil) as income, reflecting 95% of the total amount of grant applications that were submitted but not yet approved to the date of this report. This recognition reflects the Group's estimation of the minimum portion of grant applications that is expected to be approved by the Government. COVID-19 costs reimbursement Personal protective equipment received and consumed Other Total Government grants recognised as income of the period COVID costs reimbursement 2023 $’000 50,604 825 199 51,628 2022 $’000 7,072 981 - 8,053 Government grants primarily relate to claims disbursed from the Government which reimburse some of the costs incurred during COVID-19 outbreaks. The Group has recognised these grants where it has determined that it has reasonable assurance that they will be received. The status of the claims as at 30 June 2023 is shown in the table below. Claims approved Claims submitted, not yet approved and recognised as income1 Grant income recognised as income during the year Unapproved claims not yet recognised as income2 Claims recognised as income in prior period Partially declined claims Total claims submitted 2023 $’000 33,487 17,117 50,604 523 7,072 1,470 59,669 2022 $’000 7,072 - 7,072 29,298 - 233 36,603 1 To the date of this report, claims totalling $7,170,000 which were unapproved at 30 June 2023 have subsequently been approved (2022: Nil). As a result, the amount of claims not yet approved at the date of this report is $9,947,000 (2022: Nil). 2 Of the claims submitted but not recognised as income in the prior financial year, $28,241,000 has been recognised in the year ended 30 June 2023. SIGNIFICANT ACCOUNTING POLICY Government grants are recognised where there is reasonable assurance that the grant will be received and all attached conditions have been complied with. Monetary grants relating to compensation for expenses already incurred or for the purpose of giving immediate financial support with no future related costs, which are recognised in the profit or loss of the period in which the Group determines receipt is reasonably assured in accordance with AASB120. Other monetary grants, where there is no such lengthy experience of performance, are recognised when an approval letter is issued by the Government. For non-monetary assets received from the Government, the replacement cost of the underlying assets received are initially recognised as assets and deferred grant income, which is subsequently released to profit or loss based on the pattern of consumption of the benefits of the underlying asset. Government grants are classified as Other Income. Estia Health Limited 104 Estia Health | 2022-23 Annual Report 69 Estia Health Limited 70 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) B2 GOVERNMENT GRANTS B2 GOVERNMENT GRANTS (CONTINUED) SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS COVID-19 costs reimbursement Income associated with COVID-19 costs reimbursement claims submitted under the Aged Care Support Programs (GO4863 and GO6223) are recognised in accordance with AASB 120 Accounting for Government Grants and Disclosure of Government Assistance when the Group obtains reasonable assurance that the grants will be received. The Group has determined, based on the experience from the high volume and value of COVID-19 costs reimbursement claims processed to date, that the point in time when receipt becomes reasonably assured for income recognition of COVID-19 cost reimbursement grants is the date that a properly prepared grant application claimed is lodged on the Government portal. The Group has recognised $9,947,000 (2022: nil) as income, reflecting 95% of the total amount of grant applications that were submitted but not yet approved to the date of this report. This recognition reflects the Group's estimation of the minimum portion of grant applications that is expected to be approved by the Government. 2023 $’000 50,604 825 199 51,628 2022 $’000 7,072 981 - 8,053 2023 $’000 33,487 17,117 50,604 523 7,072 1,470 2022 $’000 7,072 - 7,072 29,298 - 233 59,669 36,603 COVID-19 costs reimbursement Personal protective equipment received and consumed Total Government grants recognised as income of the period COVID costs reimbursement Other below. Government grants primarily relate to claims disbursed from the Government which reimburse some of the costs incurred during COVID-19 outbreaks. The Group has recognised these grants where it has determined that it has reasonable assurance that they will be received. The status of the claims as at 30 June 2023 is shown in the table Claims approved Claims submitted, not yet approved and recognised as income1 Grant income recognised as income during the year Unapproved claims not yet recognised as income2 Claims recognised as income in prior period Partially declined claims Total claims submitted 1 To the date of this report, claims totalling $7,170,000 which were unapproved at 30 June 2023 have subsequently been approved (2022: Nil). As a result, the amount of claims not yet approved at the date of this report is $9,947,000 (2022: Nil). 2 Of the claims submitted but not recognised as income in the prior financial year, $28,241,000 has been recognised in the year ended 30 June 2023. SIGNIFICANT ACCOUNTING POLICY Government grants are recognised where there is reasonable assurance that the grant will be received and all attached conditions have been complied with. Monetary grants relating to compensation for expenses already incurred or for the purpose of giving immediate financial support with no future related costs, which are recognised in the profit or loss of the period in which the Group determines receipt is reasonably assured in accordance with AASB120. Other monetary grants, where there is no such lengthy experience of performance, are recognised when an approval letter is issued by the Government. For non-monetary assets received from the Government, the replacement cost of the underlying assets received are initially recognised as assets and deferred grant income, which is subsequently released to profit or loss based on the pattern of consumption of the benefits of the underlying asset. Government grants are classified as Other Income. Estia Health Limited 69 Estia Health Limited 2022-23 Annual Report | Estia Health 105 70 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) B3 EMPLOYEE BENEFITS AND AGENCY STAFF EXPENSES Salaries and wages expense Superannuation expense Other employee expenses including agency staff expenses Total employee benefits and agency staff expenses Aged care retention bonus payments 2023 $’000 391,077 39,342 92,072 522,491 2022 $’000 382,129 34,651 71,993 488,773 The Group administered and disbursed aged care retention bonus payments to certain employees of $3,011,000 (2022: $4,385,000) on behalf of the Australian Government during the financial year. These payments were treated as a disbursement and presented as a pass-through in the financial statements. Interest expense on RAD and bond balances for departed residents Interest expense on leases under AASB 16 Interest expense on bank loans B4 ADMINISTRATIVE EXPENSES Advertising and marketing expenses Information technology and telephone expenses Travelling expenses Printing and stationery expenses Professional services expenses Insurance premiums Recruitment expenses Other administrative expenses Total administrative expenses 2023 $’000 1,502 5,649 5,145 1,034 5,634 4,237 1,650 5,019 2022 $’000 1,313 5,258 2,735 1,190 6,609 5,241 1,142 4,241 29,870 27,729 The costs included in administrative expenses have been reviewed during the year to reflect the nature of this cost category more closely. As a result the prior year value has been reclassified. B5 OCCUPANCY EXPENSES Repairs and maintenance expense Other occupancy expenses Total occupancy expenses 2023 $’000 10,702 14,935 25,637 2022 $’000 8,199 12,888 21,087 SECTION B: OUR PERFORMANCE (CONTINUED) B6 NET FINANCE COSTS Finance income Interest income from cash at banks Total finance income Finance costs Other finance costs Total finance costs Net finance costs SIGNIFICANT ACCOUNTING POLICY Interest income 2023 $’000 644 644 2,853 1,812 1,546 2,061 2022 $’000 19 19 2,654 1,911 469 1,955 49,514 46,317 48,870 46,298 Imputed interest expense on RAD and bond balances 41,242 39,328 Interest income is recognised using the effective interest method. This is a method of calculating the amortised cost of a financial asset and allocating the interest income over the relevant period using the effective interest rate. The effective interest rate is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to the net carrying amount of the financial asset. Borrowing costs Borrowing costs comprise interest and other costs that an entity incurs in connection with the borrowing of funds. Borrowing costs directly attributable to the acquisition, construction or production of an asset that necessarily takes a substantial period of time to get ready for its intended use or sale are capitalised as part of the cost of the asset. All other borrowing costs are expensed in the period in which they occur. Note C5 on page 122 contains further details relating to interest expenses recognised under AASB 16 and Note D2 on page 134 contains information relating to loans and borrowings. Imputed interest on RAD and bond balances Note B1 on page 101 contains details in relation to Imputed DAP revenue on RAD and bond balances under AASB 16. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS The Group has determined the use of the Maximum Permissible Interest Rate ("MPIR") as the interest rate in the calculation of the Imputed Interest Cost on RAD and Bond Balances. The MPIR is a rate set by the Government and is used to calculate the DAP to applicable residents. Where the Group, as a lessee, cannot readily determine the interest rate implicit in a lease, it uses an Incremental Borrowing Rate ("IBR") to calculate interest expense on leases. The IBR is the interest rate that the lessee would have to pay to borrow over a similar term of each lease. The Group estimates the IBR using market interest rates and adjusts these rates to include the effect of the lessee's own stand-alone credit rating. Estia Health Limited 106 Estia Health | 2022-23 Annual Report 71 Estia Health Limited 72 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report B3 EMPLOYEE BENEFITS AND AGENCY STAFF EXPENSES Salaries and wages expense Superannuation expense Other employee expenses including agency staff expenses Total employee benefits and agency staff expenses 522,491 488,773 Aged care retention bonus payments The Group administered and disbursed aged care retention bonus payments to certain employees of $3,011,000 (2022: $4,385,000) on behalf of the Australian Government during the financial year. These payments were treated as a disbursement and presented as a pass-through in the financial statements. 391,077 382,129 2023 $’000 39,342 92,072 2022 $’000 34,651 71,993 B4 ADMINISTRATIVE EXPENSES Advertising and marketing expenses Information technology and telephone expenses Travelling expenses Printing and stationery expenses Professional services expenses Insurance premiums Recruitment expenses Other administrative expenses Total administrative expenses B5 OCCUPANCY EXPENSES Repairs and maintenance expense Other occupancy expenses Total occupancy expenses 2023 $’000 1,502 5,649 5,145 1,034 5,634 4,237 1,650 5,019 2022 $’000 1,313 5,258 2,735 1,190 6,609 5,241 1,142 4,241 29,870 27,729 2023 $’000 10,702 14,935 25,637 2022 $’000 8,199 12,888 21,087 The costs included in administrative expenses have been reviewed during the year to reflect the nature of this cost category more closely. As a result the prior year value has been reclassified. B6 NET FINANCE COSTS Finance income Interest income from cash at banks Total finance income Finance costs Imputed interest expense on RAD and bond balances Interest expense on RAD and bond balances for departed residents Interest expense on leases under AASB 16 Interest expense on bank loans Other finance costs Total finance costs Net finance costs SIGNIFICANT ACCOUNTING POLICY Interest income 2023 $’000 644 644 2022 $’000 19 19 41,242 39,328 2,853 1,812 1,546 2,061 2,654 1,911 469 1,955 49,514 46,317 48,870 46,298 Interest income is recognised using the effective interest method. This is a method of calculating the amortised cost of a financial asset and allocating the interest income over the relevant period using the effective interest rate. The effective interest rate is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to the net carrying amount of the financial asset. Borrowing costs Borrowing costs comprise interest and other costs that an entity incurs in connection with the borrowing of funds. Borrowing costs directly attributable to the acquisition, construction or production of an asset that necessarily takes a substantial period of time to get ready for its intended use or sale are capitalised as part of the cost of the asset. All other borrowing costs are expensed in the period in which they occur. Note C5 on page 122 contains further details relating to interest expenses recognised under AASB 16 and Note D2 on page 134 contains information relating to loans and borrowings. Imputed interest on RAD and bond balances Note B1 on page 101 contains details in relation to Imputed DAP revenue on RAD and bond balances under AASB 16. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS The Group has determined the use of the Maximum Permissible Interest Rate ("MPIR") as the interest rate in the calculation of the Imputed Interest Cost on RAD and Bond Balances. The MPIR is a rate set by the Government and is used to calculate the DAP to applicable residents. Where the Group, as a lessee, cannot readily determine the interest rate implicit in a lease, it uses an Incremental Borrowing Rate ("IBR") to calculate interest expense on leases. The IBR is the interest rate that the lessee would have to pay to borrow over a similar term of each lease. The Group estimates the IBR using market interest rates and adjusts these rates to include the effect of the lessee's own stand-alone credit rating. Estia Health Limited 71 Estia Health Limited 2022-23 Annual Report | Estia Health 107 72 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) B7 INCOME TAX Major components of income tax expense Consolidated profit or loss Current income tax Current tax expense / (benefit) Adjustments in respect of income tax of previous year Deferred income tax Relating to origination and reversal of temporary differences Adjustments in respect of income tax of previous year Income tax benefit Consolidated other comprehensive income 2023 $’000 2022 $’000 15,023 (2) (3,432) (2,106) (24,496) - (17,795) 2,137 (9,475) (21,196) Deferred tax related to items recognised in other comprehensive income during in the year: Net loss on derivative instruments at fair value through other comprehensive income Deferred tax charged to other comprehensive income Reconciliation of income tax expense and accounting profit: 2023 $’000 343 343 2022 $’000 - - Reflected in the Consolidated Statement of Financial Position as follows: Accounting loss before income tax At the Australian statutory income tax rate of 30% (2022: 30%) Adjustments in respect of income tax of previous year Utilisation of previously unrecognised tax losses Expenditure not allowable for income tax purposes - Business acquisition related costs - Other expenditure Income tax benefit Reconciliation of deferred tax liabilities, net: Balance at 1 July 2021 Income tax benefit during the year recognised in profit or loss Adjustments in respect of income tax of previous year Balance as at 1 July 2022 Income tax benefit during the year recognised in profit or loss Income tax expense during the year recognised in equity Net deferred tax assets arising from business combinations Balance as at 30 June 2023 Estia Health Limited 108 Estia Health | 2022-23 Annual Report 2023 $’000 (43,373) (13,012) (2) (166) 2,576 1,129 2022 $’000 (73,558) (22,067) 31 - - 840 (9,475) (21,196) $’000 (99,617) 17,795 (2,137) (83,959) 24,496 (343) 1,357 (58,449) 73 B7 INCOME TAX (CONTINUED) Major components of deferred tax 2023 Deferred tax assets / (liabilities) Property, plant and equipment Lease liabilities Provisions and accruals Right of use assets Bed licences Revaluation of derivative financial instruments Government grant income Other Total Deferred tax assets Deferred tax liabilities Deferred tax liabilities, net 2022 Deferred tax assets / (liabilities) Property, plant and equipment Lease liabilities Provisions and accruals Right of use assets Bed licences Other Total Deferred tax assets Deferred tax liabilities Deferred tax liabilities, net (61,388) 18,736 23,951 (16,910) (46,961) - - (1,387) (83,959) 42,924 (126,883) (83,959) (59,849) 21,889 22,075 (17,897) (64,571) (1,264) (99,617) 44,347 (143,964) (99,617) Charged to Opening consolidated Charged to balance profit or loss equity combinations $’000 $’000 $’000 $’000 Closing balance $’000 Arose from business 3,536 (418) 2,966 576 23,481 - (5,135) (510) 24,496 (1,539) (3,153) 1,876 987 17,610 (123) 15,658 (343) (343) - - - - - - - - - - - - - - 952 369 - - - - - 36 1,357 - - - - - - - (56,900) 18,318 27,286 (16,334) (23,480) (343) (5,135) (1,861) (58,449) 45,889 (104,338) (58,449) (61,388) 18,736 23,951 (16,910) (46,961) (1,387) (83,959) 42,924 (126,883) (83,959) Reflected in the Consolidated Statement of Financial Position as follows: Estia Health Limited 74 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report B7 INCOME TAX (CONTINUED) Major components of deferred tax Opening balance $’000 Charged to consolidated profit or loss $’000 Charged to equity $’000 Arose from business combinations $’000 Closing balance $’000 2023 Deferred tax assets / (liabilities) Property, plant and equipment Lease liabilities Provisions and accruals Right of use assets Bed licences Revaluation of derivative financial instruments Government grant income Other Total (61,388) 18,736 23,951 (16,910) (46,961) - - (1,387) (83,959) 3,536 (418) 2,966 576 23,481 - (5,135) (510) 24,496 Reflected in the Consolidated Statement of Financial Position as follows: Deferred tax assets Deferred tax liabilities 42,924 (126,883) Deferred tax liabilities, net (83,959) 2022 Deferred tax assets / (liabilities) Property, plant and equipment Lease liabilities Provisions and accruals Right of use assets Bed licences Other Total (59,849) 21,889 22,075 (17,897) (64,571) (1,264) (99,617) (1,539) (3,153) 1,876 987 17,610 (123) 15,658 Reflected in the Consolidated Statement of Financial Position as follows: Deferred tax assets Deferred tax liabilities 44,347 (143,964) Deferred tax liabilities, net (99,617) - - - - - (343) - - (343) - - - - - - - 952 - 369 - - - - 36 (56,900) 18,318 27,286 (16,334) (23,480) (343) (5,135) (1,861) 1,357 (58,449) 45,889 (104,338) (58,449) (61,388) 18,736 23,951 (16,910) (46,961) (1,387) (83,959) 42,924 (126,883) (83,959) - - - - - - - Estia Health Limited Estia Health Limited 2022-23 Annual Report | Estia Health 109 74 Deferred tax related to items recognised in other comprehensive income during in the year: Net loss on derivative instruments at fair value through other comprehensive income Deferred tax charged to other comprehensive income Reconciliation of income tax expense and accounting profit: B7 INCOME TAX Major components of income tax expense Consolidated profit or loss Current income tax Current tax expense / (benefit) Adjustments in respect of income tax of previous year Deferred income tax Relating to origination and reversal of temporary differences Adjustments in respect of income tax of previous year Income tax benefit Consolidated other comprehensive income Accounting loss before income tax At the Australian statutory income tax rate of 30% (2022: 30%) Adjustments in respect of income tax of previous year Utilisation of previously unrecognised tax losses Expenditure not allowable for income tax purposes - Business acquisition related costs - Other expenditure Income tax benefit Reconciliation of deferred tax liabilities, net: Balance at 1 July 2021 Income tax benefit during the year recognised in profit or loss Adjustments in respect of income tax of previous year Balance as at 1 July 2022 Income tax benefit during the year recognised in profit or loss Income tax expense during the year recognised in equity Net deferred tax assets arising from business combinations Balance as at 30 June 2023 2023 $’000 2022 $’000 15,023 (2) (3,432) (2,106) (24,496) (17,795) - 2,137 (9,475) (21,196) 2023 $’000 343 343 2022 $’000 - - 2023 $’000 2022 $’000 (43,373) (73,558) (13,012) (22,067) (2) (166) 2,576 1,129 31 - - 840 (9,475) (21,196) $’000 (99,617) 17,795 (2,137) (83,959) 24,496 (343) 1,357 (58,449) 73 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) B7 INCOME TAX (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Current income tax Current income tax assets and liabilities for the current period are measured at the amount expected to be recovered from or paid to the Australian Taxation Office (“ATO”). The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted at the reporting date. Current income tax relating to items recognised directly in equity is recognised in equity and not in the statement of profit or loss. Positions taken in the tax returns are evaluated with respect to situations in which applicable tax regulations are subject to interpretation and establishes a tax asset or liability where appropriate. Deferred tax Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes at the reporting date. Deferred income tax liabilities are recognised for all taxable temporary differences except:  When the deferred income tax liability arises from the initial recognition of goodwill or of an asset or liability in a transaction that is not a business combination and that, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss; and  In respect of taxable temporary differences associated with investments in subsidiaries, associates and interests in joint ventures, when the timing of the reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the year when the asset is realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the reporting date. Deferred tax assets and deferred tax liabilities are offset if a legally enforceable right exists to set off current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. Tax consolidation legislation Estia Health Limited and its wholly-owned controlled entities implemented the tax consolidation legislation as of 19 June 2013. The head entity, Estia Health Limited and the controlled entities in the tax consolidated group continue to account for their own current and deferred tax amounts. The Group has applied the Group allocation approach in determining the appropriate amount of current taxes and deferred taxes to allocate to members of the tax consolidated group. In addition to its own current and deferred tax amounts, the Group also recognises the current tax liabilities (or assets) and the deferred tax assets arising from unused tax losses and unused tax credits assumed from controlled entities in the tax consolidated group. Assets or liabilities arising under tax funding agreements with the tax consolidated entities are recognised as amounts receivable from or payable to other entities in the Group. Any difference between the amounts assumed and amounts receivable or payable under the tax funding agreement are recognised as a contribution to (or distribution from) wholly-owned tax consolidated entities. B8 EARNINGS PER SHARE Basic earnings / (loss) per share Diluted earnings / (loss) per share 2023 cents (13.13) (13.13) 2022 cents (20.10) (20.10) 2023 $’000 2022 $’000 (33,898) (52,362) 2023 Number 2022 Number 2,634,576 2,559,858 Basic Earnings Per Share (“EPS”) are calculated as net profit or loss after tax divided by the weighted average number of ordinary shares outstanding during the year. Diluted EPS is calculated on the same basis as basic EPS except that it reflects the impact of any potential commitments the Group has to issue shares in the future, for example shares to be issued upon vesting of performance rights. Due to the loss for the year, the diluted earnings per share is the same as the basic earnings per share. Earnings used in calculation of EPS Loss attributable to owners of the Company Weighted average number of shares used in calculating EPS Weighted average number of ordinary shares used in calculating basic EPS 258,163,624 260,519,150 Adjustment for calculation of diluted EPS: - Performance rights1, 2 Weighted average number of ordinary shares adjusted for the effect of dilution 260,798,200 263,079,008 1. Performance rights granted to participants are considered to be potential ordinary shares and have been included in the determination of diluted EPS to the extent to which they are dilutive. 2. The performance rights used in the calculation of diluted earnings per share were anti-dilutive for the years ended 30 June 2023 and 30 June 2022 due to the financial loss reported in each year and as a result were not included in the calculation of diluted earnings per share. Estia Health Limited 110 Estia Health | 2022-23 Annual Report 75 Estia Health Limited 76 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) SECTION B: OUR PERFORMANCE (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report B7 INCOME TAX (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Current income tax Current income tax assets and liabilities for the current period are measured at the amount expected to be recovered from or paid to the Australian Taxation Office (“ATO”). The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted at the reporting date. Current income tax relating to items recognised directly in equity is recognised in equity and not in the statement of profit or loss. Positions taken in the tax returns are evaluated with respect to situations in which applicable tax regulations are subject to interpretation and establishes a tax asset or liability where appropriate. Deferred tax Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes at the reporting date. Deferred income tax liabilities are recognised for all taxable temporary differences except:  When the deferred income tax liability arises from the initial recognition of goodwill or of an asset or liability in a transaction that is not a business combination and that, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss; and  In respect of taxable temporary differences associated with investments in subsidiaries, associates and interests in joint ventures, when the timing of the reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the year when the asset is realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted at the reporting date. Deferred tax assets and deferred tax liabilities are offset if a legally enforceable right exists to set off current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. Tax consolidation legislation 19 June 2013. Estia Health Limited and its wholly-owned controlled entities implemented the tax consolidation legislation as of The head entity, Estia Health Limited and the controlled entities in the tax consolidated group continue to account for their own current and deferred tax amounts. The Group has applied the Group allocation approach in determining the appropriate amount of current taxes and deferred taxes to allocate to members of the tax consolidated group. In addition to its own current and deferred tax amounts, the Group also recognises the current tax liabilities (or assets) and the deferred tax assets arising from unused tax losses and unused tax credits assumed from controlled entities in the tax consolidated group. Assets or liabilities arising under tax funding agreements with the tax consolidated entities are recognised as amounts receivable from or payable to other entities in the Group. Any difference between the amounts assumed and amounts receivable or payable under the tax funding agreement are recognised as a contribution to (or distribution from) wholly-owned tax consolidated entities. B8 EARNINGS PER SHARE Basic earnings / (loss) per share Diluted earnings / (loss) per share 2023 cents (13.13) (13.13) 2022 cents (20.10) (20.10) Basic Earnings Per Share (“EPS”) are calculated as net profit or loss after tax divided by the weighted average number of ordinary shares outstanding during the year. Diluted EPS is calculated on the same basis as basic EPS except that it reflects the impact of any potential commitments the Group has to issue shares in the future, for example shares to be issued upon vesting of performance rights. Due to the loss for the year, the diluted earnings per share is the same as the basic earnings per share. Earnings used in calculation of EPS Loss attributable to owners of the Company Weighted average number of shares used in calculating EPS Weighted average number of ordinary shares used in calculating basic EPS Adjustment for calculation of diluted EPS: - Performance rights1, 2 2023 $’000 (33,898) 2022 $’000 (52,362) 2023 Number 2022 Number 258,163,624 260,519,150 2,634,576 2,559,858 Weighted average number of ordinary shares adjusted for the effect of dilution 260,798,200 263,079,008 1. Performance rights granted to participants are considered to be potential ordinary shares and have been included in the determination of diluted EPS to the extent to which they are dilutive. 2. The performance rights used in the calculation of diluted earnings per share were anti-dilutive for the years ended 30 June 2023 and 30 June 2022 due to the financial loss reported in each year and as a result were not included in the calculation of diluted earnings per share. Estia Health Limited 75 Estia Health Limited 2022-23 Annual Report | Estia Health 111 76 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION B: OUR PERFORMANCE (CONTINUED) B9 CASH FLOW RECONCILIATION (a) Reconciliation of net loss after income tax to net cash flows from operations Loss for the year Adjustments to reconcile profit after income tax to net cash flows: Depreciation of property, plant and equipment Depreciation on right of use assets Amortisation of bed licences and other intangible assets Impairment of property, plant and equipment Write off of capitalised construction costs Gain arising from change in fair value of investment properties Net loss / (gain) on disposal of property, plant and equipment Net gain on sale of assets held for sale Accommodation bond retentions Imputed revenue on RAD and bond balances Imputed interest cost on RAD and bond balances Income tax benefit Finance costs Share-based payments Movement in allowance for expected credit losses (Increase) / Decrease in: Trade and other receivables Prepayments and other assets (Decrease) / Increase in: Trade and other payables Receipts in advance Provisions Refundable accommodation deposits and bonds Less: Income tax refunded / (paid), net Net cash flows from operating activities 2023 $’000 (33,898) 2022 $’000 (52,362) 40,127 4,336 81,471 11,448 554 (100) - - (2,399) 41,242 (41,242) (9,475) - 1,426 34 40,031 4,142 61,180 118 - - (64) (848) (2,661) 39,328 (39,328) (21,196) 409 1,097 (328) (16,363) 2,981 (2,864) (1,447) 3,085 647 9,845 85,674 9,462 - 5,646 22,801 8,100 187,493 (7,584) 55,532 SECTION B: OUR PERFORMANCE (CONTINUED) B9 CASH FLOW RECONCILIATION (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Operating cash flow Daily inflows and outflows of refundable accommodation deposits are considered by the Group to be a normal part of the operations of the business and are utilised by the Group within the guidelines set out by the Prudential Compliance Standards and are therefore classified as an operating activity for the purposes of cash flow reporting. (b) Reconciliation of liabilities arising from financing activities 2023 Non-current loans and borrowings Lease liabilities Dividends payable Net 2022 $’000 cash flows $’000 100,000 62,452 - (30,000) (3,808) (9,560) Other $’000 - 2,416 9,560 2023 $’000 70,000 61,060 - Total liabilities from financing activities 162,452 (43,368) 11,976 131,060 2022 Non-current loans and borrowings Lease liabilities Dividends payable Total liabilities from financing activities 114,500 65,122 (14,500) (5,987) - (12,137) 179,622 (32,624) - 3,317 12,137 15,454 100,000 62,452 - 162,452 Estia Health Limited 112 Estia Health | 2022-23 Annual Report 77 Estia Health Limited 78 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report SECTION B: OUR PERFORMANCE (CONTINUED) B9 CASH FLOW RECONCILIATION (a) Reconciliation of net loss after income tax to net cash flows from operations Loss for the year Adjustments to reconcile profit after income tax to net cash flows: Depreciation of property, plant and equipment Depreciation on right of use assets Amortisation of bed licences and other intangible assets Impairment of property, plant and equipment Write off of capitalised construction costs Gain arising from change in fair value of investment properties Net loss / (gain) on disposal of property, plant and equipment Net gain on sale of assets held for sale Accommodation bond retentions Imputed revenue on RAD and bond balances Imputed interest cost on RAD and bond balances Income tax benefit Finance costs Share-based payments Movement in allowance for expected credit losses (Increase) / Decrease in: Trade and other receivables Prepayments and other assets (Decrease) / Increase in: Trade and other payables Receipts in advance Provisions Refundable accommodation deposits and bonds Less: Income tax refunded / (paid), net Net cash flows from operating activities 2023 $’000 2022 $’000 (33,898) (52,362) 40,127 4,336 81,471 11,448 554 (100) - - (2,399) 41,242 (41,242) (9,475) - 1,426 34 40,031 4,142 61,180 118 - - (64) (848) (2,661) 39,328 (39,328) (21,196) 409 1,097 (328) (16,363) 2,981 (2,864) (1,447) 3,085 647 9,845 85,674 9,462 - 5,646 22,801 8,100 187,493 (7,584) 55,532 SECTION B: OUR PERFORMANCE (CONTINUED) B9 CASH FLOW RECONCILIATION (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Operating cash flow Daily inflows and outflows of refundable accommodation deposits are considered by the Group to be a normal part of the operations of the business and are utilised by the Group within the guidelines set out by the Prudential Compliance Standards and are therefore classified as an operating activity for the purposes of cash flow reporting. (b) Reconciliation of liabilities arising from financing activities 2023 Non-current loans and borrowings Lease liabilities Dividends payable 2022 $’000 Net cash flows $’000 100,000 62,452 - (30,000) (3,808) (9,560) Other $’000 - 2,416 9,560 2023 $’000 70,000 61,060 - Total liabilities from financing activities 162,452 (43,368) 11,976 131,060 2022 Non-current loans and borrowings Lease liabilities Dividends payable 114,500 65,122 - (14,500) (5,987) (12,137) Total liabilities from financing activities 179,622 (32,624) - 3,317 12,137 15,454 100,000 62,452 - 162,452 Estia Health Limited 77 Estia Health Limited 2022-23 Annual Report | Estia Health 113 78 C Assets and Liabilities NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS AND LIABLITIES This section outlines the assets and liabilities held by the Group as at 30 June each year. C1 CASH AND CASH EQUIVALENTS Cash at bank Cash on hand Total cash and cash equivalents Cash at bank earns interest at floating rates based on daily bank deposit rates. 2023 $’000 26,136 64 26,200 2022 $’000 20,357 54 20,411 SIGNIFICANT ACCOUNTING POLICY Cash and cash equivalents in the statement of financial position comprise cash at bank and in hand and short- term deposits with an original maturity of three months or less that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. For the purposes of the Consolidated Statement of Cash Flows, "cash and cash equivalents" are as defined above, net of any outstanding bank overdrafts where offset is within the terms of the facility. SECTION C: ASSETS & LIABILITIES (CONTINUED) C2 TRADE AND OTHER RECEIVABLES Trade receivables Allowance for expected credit losses Net trade receivables Other receivables COVID grants receivable1 Total trade and other receivables 2023 $’000 7,182 (1,001) 6,181 1,793 19,099 27,073 2022 $’000 8,290 (967) 7,323 2,915 23 10,261 1 Of the COVID grants receivable outstanding as at 30 June 2023, $1,940,000 has been received to the date of this report. As at 30 June 2023, the Group recognised $19,099,000 (2022: $23,000) of COVID-19 costs reimbursement income as receivables, reflecting the balance of funding to be received from the Australian Government in relation to the COVID-19 costs reimbursement claims submitted under the Aged Care Support Programs (GO4863 and GO6223). In accordance with the Government guidelines, Approved Providers as defined under the Aged Care Act are able to claim for COVID-19 costs in accordance with the eligible criteria. Due to the volume of claims from across the sector, there is a backlog of pending claims awaiting Government review. The Group has determined, based on experience to date and the terms of the grant schemes that it is reasonably assured that properly prepared claims lodged with the Government for eligible COVID-19 costs will be recovered. Note B2 on page 104 contains further details on the significant accounting judgement exercised in relation to the recognition of the grant income. Allowance for expected credit loss Net remeasurement of allowance for expected credit losses As at 1 July Utilised As at 30 June 2023 $’000 967 49 (15) 1,001 2022 $’000 1,295 (20) (308) 967 SIGNIFICANT ACCOUNTING POLICY lifetime credit losses. Trade receivables are recognised and carried at original invoice amount less an allowance for estimated future The Group uses a provision matrix based on days past due for categories of receivables with similar credit risk characteristics, adjusted for any material expected changes to the future credit risk of that category to determine the lifetime expected credit losses at the reporting date. Estia Health Limited 114 Estia Health | 2022-23 Annual Report 79 Estia Health Limited 80 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report SECTION C: ASSETS AND LIABLITIES This section outlines the assets and liabilities held by the Group as at 30 June each year. C1 CASH AND CASH EQUIVALENTS Cash at bank Cash on hand Total cash and cash equivalents Cash at bank earns interest at floating rates based on daily bank deposit rates. 2023 $’000 26,136 64 2022 $’000 20,357 54 26,200 20,411 SIGNIFICANT ACCOUNTING POLICY Cash and cash equivalents in the statement of financial position comprise cash at bank and in hand and short- term deposits with an original maturity of three months or less that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. For the purposes of the Consolidated Statement of Cash Flows, "cash and cash equivalents" are as defined above, net of any outstanding bank overdrafts where offset is within the terms of the facility. SECTION C: ASSETS & LIABILITIES (CONTINUED) C2 TRADE AND OTHER RECEIVABLES Trade receivables Allowance for expected credit losses Net trade receivables Other receivables COVID grants receivable1 2023 $’000 7,182 (1,001) 6,181 1,793 19,099 Total trade and other receivables 1 Of the COVID grants receivable outstanding as at 30 June 2023, $1,940,000 has been received to the date of this report. 27,073 2022 $’000 8,290 (967) 7,323 2,915 23 10,261 As at 30 June 2023, the Group recognised $19,099,000 (2022: $23,000) of COVID-19 costs reimbursement income as receivables, reflecting the balance of funding to be received from the Australian Government in relation to the COVID-19 costs reimbursement claims submitted under the Aged Care Support Programs (GO4863 and GO6223). In accordance with the Government guidelines, Approved Providers as defined under the Aged Care Act are able to claim for COVID-19 costs in accordance with the eligible criteria. Due to the volume of claims from across the sector, there is a backlog of pending claims awaiting Government review. The Group has determined, based on experience to date and the terms of the grant schemes that it is reasonably assured that properly prepared claims lodged with the Government for eligible COVID-19 costs will be recovered. Note B2 on page 104 contains further details on the significant accounting judgement exercised in relation to the recognition of the grant income. Allowance for expected credit loss As at 1 July Net remeasurement of allowance for expected credit losses Utilised As at 30 June 2023 $’000 967 49 (15) 1,001 2022 $’000 1,295 (20) (308) 967 SIGNIFICANT ACCOUNTING POLICY Trade receivables are recognised and carried at original invoice amount less an allowance for estimated future lifetime credit losses. The Group uses a provision matrix based on days past due for categories of receivables with similar credit risk characteristics, adjusted for any material expected changes to the future credit risk of that category to determine the lifetime expected credit losses at the reporting date. Estia Health Limited 79 Estia Health Limited 2022-23 Annual Report | Estia Health 115 80 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C3 PROPERTY, PLANT AND EQUIPMENT Reconciliation of property, plant and equipment Note Land $’000 Buildings $’000 Property improve- ments $’000 Furniture, fixtures & equipment $’000 Motor vehicles $’000 Construction in progress $’000 Total $’000 Cost Balance at 1 July 2021 Additions Transfers Disposals Transfer to assets held for sale 190,065 - - - 378 567,238 - - - (3,323) 88,852 2,745 3,331 (631) (737) 137,665 9,400 7,803 (2,455) (787) Balance at 30 June 2022 190,443 563,915 93,560 151,626 992 79 - (89) - 982 12,492 997,304 35,067 22,843 - (11,134) (3,180) (5) (4,469) - 24,196 1,024,722 Additions Acquisitions through business combinations C9 Transfers Disposals 2,975 14,222 4,556 15,145 - 46,645 83,543 Motor vehicles 25,100 449 - 43,934 - - - 7,950 (397) 10,565 3,177 (3,013) 157 - - - (11,576) (554) 79,756 - (3,964) appropriate, at each reporting period end. De-recognition & Disposal Balance at 30 June 2023 218,967 622,071 105,669 177,500 1,139 58,711 1,184,057 Accumulated depreciation and impairment 821 Balance at 1 July 2021 Depreciation expense - Impairment expense Reversal of impairment expense Disposals Transfer to assets held for sale 569 (456) - - 67,148 13,275 - - - (3,154) 14,296 6,378 - - (603) (694) 68,914 20,308 - - (2,384) (679) 660 70 - - (90) - - 151,839 40,031 - 5 - (5) - 574 (456) (3,082) (4,527) Balance at 30 June 2022 934 77,269 19,377 86,159 640 - 184,379 Depreciation expense Impairment expense Disposals Balance at 30 June 2023 - 428 - 13,557 8,762 - 6,864 1,013 (356) 19,530 1,245 (2,850) 1,362 99,588 26,898 104,084 176 - - 816 - - - 40,127 11,448 (3,206) - 232,748 Net book value As at 30 June 2022 As at 30 June 2023 189,509 486,646 74,183 217,605 522,483 78,771 65,467 73,416 342 323 24,196 840,343 58,711 951,309 C3 PROPERTY, PLANT AND EQUIPMENT (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Property, plant and equipment are stated at cost less accumulated depreciation and any accumulated impairment losses. Land is not depreciated. Such cost includes the cost of replacing parts of the plant and equipment and borrowing costs for long-term construction projects if the recognition criteria are met. When significant parts of plant and equipment are required to be replaced at intervals, the Group recognises such parts as individual assets with specific useful lives and depreciates them accordingly. All other repair and maintenance costs are recognised in profit or loss as incurred. Property, plant and equipment acquired through business combination are initially measured at fair value at the Depreciation is calculated on a straight-line or written down value basis over the estimated useful life of the date on which control is obtained. asset as follows: Buildings and property improvements Furniture, fittings and equipment 4 - 50 years 3 - 20 years 4 - 8 years Assets’ residual values, useful lives and depreciation methods are reviewed, and adjusted prospectively, if An item of property, plant and equipment and any significant part initially recognised is de-recognised upon disposal or when no future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in the Consolidated Statement of Profit or Loss and Other Comprehensive Income when the asset is de-recognised. Impairment Property, plant and equipment are tested for impairment at the lowest level Cash Generating Unit ("CGU"). Each Mature Home is determined to be a separate CGU because it generates cash flows which are largely independent of other assets. The Group also assesses the indicators for impairment at each reporting period end. If impairment indicators exist an impairment test will be performed. The impairment test consists of comparing the recoverable amount of a CGU against its carrying value. Recoverable amount is the higher of the CGU’s fair value less costs of disposal or value in use. The carrying value is determined on a basis consistent with the way the recoverable amount of the CGU is determined. The carrying value of the CGU represents those assets that can be attributed directly or allocated on a reasonable and consistent basis Estia Health Limited 116 Estia Health | 2022-23 Annual Report 81 Estia Health Limited 82 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report SECTION C: ASSETS & LIABILITIES (CONTINUED) C3 PROPERTY, PLANT AND EQUIPMENT (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Property, plant and equipment are stated at cost less accumulated depreciation and any accumulated impairment losses. Land is not depreciated. Such cost includes the cost of replacing parts of the plant and equipment and borrowing costs for long-term construction projects if the recognition criteria are met. When significant parts of plant and equipment are required to be replaced at intervals, the Group recognises such parts as individual assets with specific useful lives and depreciates them accordingly. All other repair and maintenance costs are recognised in profit or loss as incurred. Property, plant and equipment acquired through business combination are initially measured at fair value at the date on which control is obtained. Depreciation is calculated on a straight-line or written down value basis over the estimated useful life of the asset as follows: 2,975 14,222 4,556 15,145 46,645 83,543 Motor vehicles Buildings and property improvements Furniture, fittings and equipment 4 - 50 years 3 - 20 years 4 - 8 years Assets’ residual values, useful lives and depreciation methods are reviewed, and adjusted prospectively, if appropriate, at each reporting period end. De-recognition & Disposal An item of property, plant and equipment and any significant part initially recognised is de-recognised upon disposal or when no future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in the Consolidated Statement of Profit or Loss and Other Comprehensive Income when the asset is de-recognised. Impairment Property, plant and equipment are tested for impairment at the lowest level Cash Generating Unit ("CGU"). Each Mature Home is determined to be a separate CGU because it generates cash flows which are largely independent of other assets. The Group also assesses the indicators for impairment at each reporting period end. If impairment indicators exist an impairment test will be performed. The impairment test consists of comparing the recoverable amount of a CGU against its carrying value. Recoverable amount is the higher of the CGU’s fair value less costs of disposal or value in use. The carrying value is determined on a basis consistent with the way the recoverable amount of the CGU is determined. The carrying value of the CGU represents those assets that can be attributed directly or allocated on a reasonable and consistent basis SECTION C: ASSETS & LIABILITIES (CONTINUED) C3 PROPERTY, PLANT AND EQUIPMENT Reconciliation of property, plant and equipment Property improve- Furniture, fixtures & Motor Construction Land Buildings ments equipment vehicles in progress Note $’000 $’000 $’000 $’000 $’000 $’000 Total $’000 Cost Additions Transfers Disposals Balance at 1 July 2021 190,065 567,238 88,852 137,665 2,745 3,331 (631) (737) 9,400 7,803 (2,455) (787) 992 79 (89) 12,492 997,304 22,843 35,067 (11,134) - (5) - (3,180) (4,469) Transfer to assets held for sale 378 (3,323) Balance at 30 June 2022 190,443 563,915 93,560 151,626 982 24,196 1,024,722 business combinations C9 25,100 43,934 Additions Acquisitions through Transfers Disposals - 7,950 (397) 10,565 3,177 (3,013) 157 - 79,756 (11,576) - (554) (3,964) Balance at 30 June 2023 218,967 622,071 105,669 177,500 1,139 58,711 1,184,057 Accumulated depreciation and impairment Balance at 1 July 2021 Depreciation expense Impairment expense Reversal of impairment expense Disposals Transfer to assets held for sale (3,154) 67,148 13,275 14,296 6,378 68,914 20,308 660 70 - - (603) (694) - - (2,384) (679) Depreciation expense Impairment expense Disposals 13,557 8,762 428 6,864 1,013 (356) 19,530 1,245 (2,850) Balance at 30 June 2023 1,362 99,588 26,898 104,084 816 - 151,839 - 5 - (5) - 40,031 574 (456) (3,082) (4,527) - - - 40,127 11,448 (3,206) - 232,748 Balance at 30 June 2022 934 77,269 19,377 86,159 640 - 184,379 - - - - - - - - 449 - 821 569 (456) - - - - - - - - - - (90) 176 - - - - - - - - - Net book value As at 30 June 2022 As at 30 June 2023 189,509 486,646 74,183 217,605 522,483 78,771 65,467 73,416 342 323 24,196 840,343 58,711 951,309 Estia Health Limited 81 Estia Health Limited 2022-23 Annual Report | Estia Health 117 82 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) C3 PROPERTY, PLANT AND EQUIPMENT (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C4 GOODWILL AND OTHER INTANGIBLE ASSETS SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Mature homes impairment assessment Due to the Group’s decision to relocate its operations from the mature homes in Benalla and Bendigo to the neighbouring operational homes, which are to be acquired from Royal Freemasons under a binding contract executed as at 1 August 2023 (Note E9 contains further details), and subsequently close the existing mature homes in the region, impairment indicators have been identified in relation to these two homes. Consequently, an impairment assessment was conducted, which determined that the carrying values of the mature home CGUs exceeded the recoverable amounts, being $887,000 for Benalla and $1,822,000 for Bendigo, respectively . The recoverable amount was determined as the fair value of the mature home CGU, less any cost of disposal, utilising a valuation technique that predominantly incorporates the price per square metre for comparable properties derived from observable market data (classified as level 3 in the fair value hierarchy), which is the most sensitive assumption applied in the valuation technique. Therefore, total non-cash impairment charges of $11,448,000 have been recognised during the current financial year (2022: Nil) against the carrying value of the depreciable assets associated with the mature homes. Capitalisation of costs The Group capitalises costs relating to the construction and refurbishment of aged care facilities. The initial capitalisation of costs is based on the Group’s judgement that the project is expected to generate future economic benefits. Subsequent to determining the initial eligibility for capitalisation the Group re-assesses on a regular basis whether projects are still sufficiently probable of completion and expected to deliver desired economic benefits. Acquisition through business combinations C9 36,600 Balance at 30 June 2023 853,674 221,281 10,743 1,085,698 Accumulated amortisation and impairment Balance at 1 July 2021 Cost Additions Transfer to assets held for sale Balance at 30 June 2022 Additions Balance at 1 July 2021 Amortisation expense Transfer to assets held for sale Balance at 30 June 2022 Amortisation expense Balance at 30 June 2023 Net book value As at 30 June 2022 As at 30 June 2023 Notes Goodwill $’000 Bed licences $’000 817,074 221,281 Others $’000 Total $’000 8,957 1,575 (10) 1,047,312 1,575 (10) 221 - 221 36,600 817,074 221,281 10,522 1,048,877 - - - - - - - - - - - - 136,060 60,349 6,423 831 (9) 142,483 61,180 (9) 136,060 60,349 7,245 203,654 80,466 136,060 140,815 1,005 8,250 81,471 285,125 681,014 717,614 160,932 80,466 3,277 2,493 845,223 800,573 Estia Health Limited 118 Estia Health | 2022-23 Annual Report 83 Estia Health Limited 84 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report SECTION C: ASSETS & LIABILITIES (CONTINUED) C3 PROPERTY, PLANT AND EQUIPMENT (CONTINUED) SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Mature homes impairment assessment Due to the Group’s decision to relocate its operations from the mature homes in Benalla and Bendigo to the neighbouring operational homes, which are to be acquired from Royal Freemasons under a binding contract executed as at 1 August 2023 (Note E9 contains further details), and subsequently close the existing mature homes in the region, impairment indicators have been identified in relation to these two homes. Consequently, an impairment assessment was conducted, which determined that the carrying values of the mature home CGUs exceeded the recoverable amounts, being $887,000 for Benalla and $1,822,000 for Bendigo, respectively . The recoverable amount was determined as the fair value of the mature home CGU, less any cost of disposal, utilising a valuation technique that predominantly incorporates the price per square metre for comparable properties derived from observable market data (classified as level 3 in the fair value hierarchy), which is the most sensitive assumption applied in the valuation technique. Therefore, total non-cash impairment charges of $11,448,000 have been recognised during the current financial year (2022: Nil) against the carrying value of the depreciable assets associated with the mature homes. Capitalisation of costs The Group capitalises costs relating to the construction and refurbishment of aged care facilities. The initial capitalisation of costs is based on the Group’s judgement that the project is expected to generate future economic benefits. Subsequent to determining the initial eligibility for capitalisation the Group re-assesses on a regular basis whether projects are still sufficiently probable of completion and expected to deliver desired economic benefits. SECTION C: ASSETS & LIABILITIES (CONTINUED) C4 GOODWILL AND OTHER INTANGIBLE ASSETS Notes Goodwill $’000 Cost Balance at 1 July 2021 Additions Transfer to assets held for sale Balance at 30 June 2022 Additions Acquisition through business combinations C9 817,074 - - 817,074 - 36,600 Bed licences $’000 221,281 - - 221,281 Others $’000 Total $’000 8,957 1,575 (10) 1,047,312 1,575 (10) 10,522 1,048,877 - - 221 - 221 36,600 Balance at 30 June 2023 853,674 221,281 10,743 1,085,698 Accumulated amortisation and impairment Balance at 1 July 2021 Amortisation expense Transfer to assets held for sale Balance at 30 June 2022 Amortisation expense Balance at 30 June 2023 Net book value As at 30 June 2022 As at 30 June 2023 136,060 - - 136,060 - 60,349 - 60,349 6,423 831 (9) 7,245 142,483 61,180 (9) 203,654 - 80,466 136,060 140,815 1,005 8,250 81,471 285,125 681,014 717,614 160,932 80,466 3,277 2,493 845,223 800,573 Estia Health Limited 83 Estia Health Limited 2022-23 Annual Report | Estia Health 119 84 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) C4 GOODWILL AND OTHER INTANGIBLE ASSETS (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C4 GOODWILL AND OTHER INTANGIBLE ASSETS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Bed licences Bed licences are initially carried at cost or if acquired in a business combination, at fair value at the date of acquisition in accordance with AASB 3 Business Combinations. Subsequently, the Group’s bed licences, which were previously carried at cost less any accumulated impairment losses, are now measured at cost less accumulated amortisation and any accumulated impairment losses following the decision by the Australian Government to abolish bed licences with effect from 1 July 2024. Impairment testing for bed licences is performed in line with the procedures noted below under Goodwill. Goodwill Goodwill is initially measured at cost and represents the excess of the total consideration transferred and the amount recognised for non-controlling interests, and any previous interest held, over the net identifiable assets acquired and liabilities assumed. Goodwill is tested for impairment annually as at 30 June and when circumstances indicate that the carrying value may be impaired. Impairment is determined for goodwill by assessing the recoverable amount of the group of CGUs to which the goodwill relates. When the recoverable amount of the group of CGUs is less than its carrying amount, an impairment loss is recognised. Impairment losses relating to goodwill cannot be reversed in future periods. Other intangible assets Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business combination is their fair value at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and accumulated impairment losses. Internally generated intangibles, other than capitalised development and software costs, are not capitalised and the related expenditure is recognised in profit or loss in the period in which the expenditure is incurred. The useful lives of intangible assets are assessed as either finite or indefinite. Intangible assets with finite lives are amortised over the useful life and assessed for impairment whenever there is an indication that the intangible asset may be impaired. Software costs are amortised over the estimated useful life of 3 - 5 years. The amortisation period and the amortisation method for an intangible asset with a finite useful life are reviewed at least at each financial year end. Changes in the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are accounted for by changing the amortisation period or method, as appropriate, which is a change in accounting estimates and are applied prospectively. De-recognition and disposal Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the statement of profit or loss when the asset is de-recognised. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Impairment of goodwill and other intangible assets The Group performs impairment testing on goodwill and other intangible assets to ensure they are not carried above their recoverable amounts at least annually (for goodwill and other intangible assets with an indefinite useful life) and where there is an indication that assets may be impaired, which is assessed at least at each reporting date. For impairment testing purposes, goodwill, bed licences and other intangible assets are allocated to the Group of CGUs, which is consistent with the operating segment identified in Note E6 and which represents the lowest level within the Group at which these assets are monitored. The carrying value of the CGU was compared against the recoverable amount which was determined on a value-in-use calculation basis by discounting cash flow projections for a five year period after which a terminal value is applied. The valuations used to test carrying values are based on forward-looking assumptions which are uncertain. The forecasts also considered the future impacts of mandated care minutes, the 15% increase in the Aged Care Award, potential costs associated with managing COVID-19 outbreaks, the activity of Independent Health and Aged Care Pricing Authority (“IHACPA"), announced changes to Government funding, existing grant schemes and climate related risks. The most sensitive assumptions used in the calculation of the value in use are the discount rate, long term growth rate, and the assumption that margin deterioration driven by successive years of failure of Government funding increases to keep pace with increased input costs will cease following the appointment of IHACPA to monitor costs and make appropriate recommendations to Government. Sensitivity analysis on reasonably likely changes to these assumptions did not result in an outcome where impairment would be required. A discount rate was applied to the cash flow forecasts, including the terminal value. This rate reflects the current market assessments of the risks specific to the industry the Group operates in and takes into consideration the time value of money. The calculation of the rate is based on the specific circumstances of the asset and is derived from its weighted average cost of capital. A long term growth rate reflects the Group’s assessment of inflation and perpetual growth using market and economic data. The discount and growth rates used at 30 June 2023 in assessing the recoverable amount are as follows: Post-tax discount rate Pre-tax discount rate Long term growth rate 2023 % 9.0 12.1 2.3 2022 % 9.0 12.1 2.3 Estia Health Limited 120 Estia Health | 2022-23 Annual Report 85 Estia Health Limited 86 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) C4 GOODWILL AND OTHER INTANGIBLE ASSETS (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C4 GOODWILL AND OTHER INTANGIBLE ASSETS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY Bed licences Bed licences are initially carried at cost or if acquired in a business combination, at fair value at the date of acquisition in accordance with AASB 3 Business Combinations. Subsequently, the Group’s bed licences, which were previously carried at cost less any accumulated impairment losses, are now measured at cost less accumulated amortisation and any accumulated impairment losses following the decision by the Australian Government to abolish bed licences with effect from 1 July Impairment testing for bed licences is performed in line with the procedures noted below under Goodwill. 2024. Goodwill Goodwill is initially measured at cost and represents the excess of the total consideration transferred and the amount recognised for non-controlling interests, and any previous interest held, over the net identifiable assets acquired and liabilities assumed. Goodwill is tested for impairment annually as at 30 June and when circumstances indicate that the carrying value may be impaired. Impairment is determined for goodwill by assessing the recoverable amount of the group of CGUs to which the goodwill relates. When the recoverable amount of the group of CGUs is less than its carrying amount, an impairment loss is recognised. Impairment losses relating to goodwill cannot be reversed in future periods. Other intangible assets Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business combination is their fair value at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and accumulated impairment losses. Internally generated intangibles, other than capitalised development and software costs, are not capitalised and the related expenditure is recognised in profit or loss in the period in which the expenditure is incurred. The useful lives of intangible assets are assessed as either finite or indefinite. Intangible assets with finite lives are amortised over the useful life and assessed for impairment whenever there is an indication that the intangible asset may be impaired. Software costs are amortised over the estimated useful life of 3 - 5 years. The amortisation period and the amortisation method for an intangible asset with a finite useful life are reviewed at least at each financial year end. Changes in the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are accounted for by changing the amortisation period or method, as appropriate, which is a change in accounting estimates and are applied prospectively. De-recognition and disposal Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the statement of profit or loss when the asset is de-recognised. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Impairment of goodwill and other intangible assets The Group performs impairment testing on goodwill and other intangible assets to ensure they are not carried above their recoverable amounts at least annually (for goodwill and other intangible assets with an indefinite useful life) and where there is an indication that assets may be impaired, which is assessed at least at each reporting date. For impairment testing purposes, goodwill, bed licences and other intangible assets are allocated to the Group of CGUs, which is consistent with the operating segment identified in Note E6 and which represents the lowest level within the Group at which these assets are monitored. The carrying value of the CGU was compared against the recoverable amount which was determined on a value-in-use calculation basis by discounting cash flow projections for a five year period after which a terminal value is applied. The valuations used to test carrying values are based on forward-looking assumptions which are uncertain. The forecasts also considered the future impacts of mandated care minutes, the 15% increase in the Aged Care Award, potential costs associated with managing COVID-19 outbreaks, the activity of Independent Health and Aged Care Pricing Authority (“IHACPA"), announced changes to Government funding, existing grant schemes and climate related risks. The most sensitive assumptions used in the calculation of the value in use are the discount rate, long term growth rate, and the assumption that margin deterioration driven by successive years of failure of Government funding increases to keep pace with increased input costs will cease following the appointment of IHACPA to monitor costs and make appropriate recommendations to Government. Sensitivity analysis on reasonably likely changes to these assumptions did not result in an outcome where impairment would be required. A discount rate was applied to the cash flow forecasts, including the terminal value. This rate reflects the current market assessments of the risks specific to the industry the Group operates in and takes into consideration the time value of money. The calculation of the rate is based on the specific circumstances of the asset and is derived from its weighted average cost of capital. A long term growth rate reflects the Group’s assessment of inflation and perpetual growth using market and economic data. The discount and growth rates used at 30 June 2023 in assessing the recoverable amount are as follows: Post-tax discount rate Pre-tax discount rate Long term growth rate 2023 % 9.0 12.1 2.3 2022 % 9.0 12.1 2.3 Estia Health Limited 85 Estia Health Limited 2022-23 Annual Report | Estia Health 121 86 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C5 LEASES The Group has lease agreements for various residential aged care homes, office space and office equipment with varying lease terms. Carrying amounts of right-of-use assets and associated lease liabilities and the movements during the year are shown below: C5 LEASES (CONTINUED) SIGNIFICANT ACCOUNTING POLICY (CONTINUED) Lease liabilities As at 1 July 2021 Additions Depreciation expense Interest expense Lease payments Remeasurement of leases As at 30 June 2022 Additions Depreciation expense Interest expense Lease payments Remeasurement of leases As at 30 June 2023 Right of use assets Lease liabilities Property leases $’000 58,717 - (3,999) - - 1,111 55,829 - (4,126) - - 2,028 53,731 Other equipment $’000 503 196 (143) - - (18) 538 388 (210) - - (1) 715 Total right of use assets $’000 59,220 196 (4,142) - - 1,093 56,367 388 (4,336) - - 2,027 54,446 $’000 65,122 196 - 1,911 (5,987) 1,210 62,452 388 - 1,812 (5,619) 2,027 61,060 The Group had low-value leases relating to office equipment such as printers and photocopiers. An amount of $455,000 (2022: $90,000) was recognised as an expense during the year. Under its lease agreements, the Group incurs expenditure in relation to insurance, council and water rates, and water consumption. The Group recognised an amount of $417,000 (2022: $447,000) as an expense during the year. SIGNIFICANT ACCOUNTING POLICY When a contract is entered into, the Group assesses whether a contract is, or contains, a lease. A lease arises when the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. The Group applies a single recognition and measurement approach for all leases, except for short-term leases and leases of low-value assets. Right-of-use assets The Group recognises right-of-use assets at the commencement date of the lease which is when the underlying asset is available for use. Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement of lease liabilities. The cost of right- of-use assets includes the amount of lease liabilities recognised, initial direct costs incurred if any, and lease payments made at or before the commencement date less any lease incentives received. Unless the Group is reasonably certain to obtain ownership of the leased asset at the end of the lease term, the recognised right-of-use assets are depreciated on a straight-line basis over the shorter of the estimated useful life of the assets and the lease term. Right-of-use assets are subject to impairment testing. At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments to be made over the lease term using the Group’s incremental borrowing rate (“IBR”) if the rate implicit in the lease cannot be readily determined. The lease payments include fixed payments (including in-substance fixed payments) less any lease incentives receivable, variable lease payments that depend on an index or a rate, and amounts expected to be paid under residual value guarantees. The lease payments also include the exercise price of a purchase option reasonably certain to be exercised by the Group and payments of penalties for terminating a lease, if the lease term reflects the Group exercising the option to terminate. The variable lease payments that do not depend on an index or a rate are recognised as expense in the period on which the event or condition that triggers the payment occurs. After the commencement date, the amount of lease liabilities is increased to reflect the accretion of interest and reduced for the lease payments made. In addition, the carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in the in-substance fixed lease payments or a change in the assessment to purchase the underlying asset. Short term leases and leases of low value assets The Group applies the short-term lease recognition exemption to its short-term leases of minor office equipment (that is, those leases that have a lease term of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low-value assets recognition exemption to leases of office equipment that are considered to be low value. Lease payments on short-term leases and leases of low-value assets are recognised as an expense on a straight-line basis over the lease term. Interest expense on lease liabilities Interest expense on lease liabilities is reported as a component of total finance costs, which is recognised over the term of the lease using the Group’s IBR. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Lease term The Group determines the lease term as the non-cancellable term of a lease, together with any periods covered by an option to extend if it is reasonably certain to be exercised. Where the Group has the option to extend a lease for additional terms, judgement is applied in evaluating whether it is reasonably certain to exercise the option to renew, taking into account relevant factors that create an economic incentive to exercise the renewal option. After commencement date, the Group reassesses the lease term if there is a significant event or change in circumstances that is within its control and affects it ability to exercise (or not exercise) the option to renew. Discount rates Where the Group cannot readily determine the interest rate implicit in the lease, it uses its IBR to calculate the present value of future lease payments. The Group estimates the IBR using market interest rates and adjusts these rates to include the effect of its own stand-alone credit rating. Estia Health Limited 122 Estia Health | 2022-23 Annual Report 87 Estia Health Limited 88 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) The Group has lease agreements for various residential aged care homes, office space and office equipment with C5 LEASES (CONTINUED) SIGNIFICANT ACCOUNTING POLICY (CONTINUED) Carrying amounts of right-of-use assets and associated lease liabilities and the movements during the year are Lease liabilities At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments to be made over the lease term using the Group’s incremental borrowing rate (“IBR”) if the rate implicit in the lease cannot be readily determined. The lease payments include fixed payments (including in-substance fixed payments) less any lease incentives receivable, variable lease payments that depend on an index or a rate, and amounts expected to be paid under residual value guarantees. The lease payments also include the exercise price of a purchase option reasonably certain to be exercised by the Group and payments of penalties for terminating a lease, if the lease term reflects the Group exercising the option to terminate. The variable lease payments that do not depend on an index or a rate are recognised as expense in the period on which the event or condition that triggers the payment occurs. After the commencement date, the amount of lease liabilities is increased to reflect the accretion of interest and reduced for the lease payments made. In addition, the carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in the in-substance fixed lease payments or a change in the assessment to purchase the underlying asset. Short term leases and leases of low value assets The Group applies the short-term lease recognition exemption to its short-term leases of minor office equipment (that is, those leases that have a lease term of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low-value assets recognition exemption to leases of office equipment that are considered to be low value. Lease payments on short-term leases and leases of low-value assets are recognised as an expense on a straight-line basis over the lease term. Interest expense on lease liabilities Interest expense on lease liabilities is reported as a component of total finance costs, which is recognised over the term of the lease using the Group’s IBR. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Lease term The Group determines the lease term as the non-cancellable term of a lease, together with any periods covered by an option to extend if it is reasonably certain to be exercised. Where the Group has the option to extend a lease for additional terms, judgement is applied in evaluating whether it is reasonably certain to exercise the option to renew, taking into account relevant factors that create an economic incentive to exercise the renewal option. After commencement date, the Group reassesses the lease term if there is a significant event or change in circumstances that is within its control and affects it ability to exercise (or not exercise) the option to renew. Discount rates Where the Group cannot readily determine the interest rate implicit in the lease, it uses its IBR to calculate the present value of future lease payments. The Group estimates the IBR using market interest rates and adjusts these rates to include the effect of its own stand-alone credit rating. C5 LEASES varying lease terms. shown below: As at 1 July 2021 Additions Depreciation expense Interest expense Lease payments Remeasurement of leases As at 30 June 2022 Additions Depreciation expense Interest expense Lease payments Remeasurement of leases As at 30 June 2023 Right of use assets Lease liabilities Property Other right of use equipment leases $’000 58,717 (3,999) 1,111 55,829 (4,126) - - - - - - 2,028 53,731 Total assets $’000 59,220 196 (4,142) 1,093 56,367 388 (4,336) - - - - 2,027 54,446 $’000 503 196 (143) (18) 538 388 (210) - - - - (1) 715 $’000 65,122 196 - 1,911 (5,987) 1,210 62,452 388 - 1,812 (5,619) 2,027 61,060 The Group had low-value leases relating to office equipment such as printers and photocopiers. An amount of $455,000 (2022: $90,000) was recognised as an expense during the year. Under its lease agreements, the Group incurs expenditure in relation to insurance, council and water rates, and water consumption. The Group recognised an amount of $417,000 (2022: $447,000) as an expense during the year. SIGNIFICANT ACCOUNTING POLICY When a contract is entered into, the Group assesses whether a contract is, or contains, a lease. A lease arises when the contract conveys the right to control the use of an identified asset for a period of time in exchange for The Group applies a single recognition and measurement approach for all leases, except for short-term leases consideration. and leases of low-value assets. Right-of-use assets The Group recognises right-of-use assets at the commencement date of the lease which is when the underlying asset is available for use. Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement of lease liabilities. The cost of right- of-use assets includes the amount of lease liabilities recognised, initial direct costs incurred if any, and lease payments made at or before the commencement date less any lease incentives received. Unless the Group is reasonably certain to obtain ownership of the leased asset at the end of the lease term, the recognised right-of-use assets are depreciated on a straight-line basis over the shorter of the estimated useful life of the assets and the lease term. Right-of-use assets are subject to impairment testing. Estia Health Limited 87 Estia Health Limited 2022-23 Annual Report | Estia Health 123 88 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C6 TRADE AND OTHER PAYABLES Trade creditors Payroll liabilities Sundry creditors and accruals Total trade and other payables C7 PROVISIONS Current Workcover provision Annual leave provision Long service leave provision Total current provisions Non-current Workcover provision Long service leave provision Total non-current provisions Total provisions 2023 $’000 14,806 17,923 23,217 55,946 2022 $’000 14,719 16,466 20,950 52,135 2023 $’000 1,610 46,148 25,667 73,425 3,807 5,513 9,320 2022 $’000 1,929 40,139 21,058 63,126 3,773 4,769 8,542 82,745 71,668 Long service leave SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS An increase in annual leave and long service leave provisions totalling $9,054,000 was made in the current financial year (2022: Nil) following the Fair Work Commission‘s decision to increase the Aged Care Award by 15% for certain aged care workers. Note E2 on page 144 contains details relating to a potential future Australian Government grant opportunity which may be used to partially offset future cash settlements of this provision. Movements in self-insured Workcover provisions The provision for long service leave is measured based on the relevant regulations of each State. Judgement is required in determining the following key assumptions used in the calculation of the long service leave provision at the balance sheet date: • future increases in salaries and wages; • future probability of employee departures and periods of service; and At 1 July Transfer during the year Net charge during the year Utilised during the year Balance at 30 June Estia Health Limited 124 Estia Health | 2022-23 Annual Report 2023 $’000 5,702 55 3,289 (3,629) 5,417 2022 $’000 1,400 3,384 2,524 (1,606) 5,702 89 Estia Health Limited 90 C7 PROVISIONS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY General Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Long service leave and annual leave Long service leave or annual leave entitlements are not expected to be settled fully within the next 12 months but are recognised as a current liability when the Group does not have an unconditional right to defer settlement. The liability for long service leave and annual leave is recognised and measured as the present value of expected future payments to be made in respect of services provided by employees up to the reporting date using the projected unit credit method. Consideration is given to expected future wage and salary levels, experience of employee departures, and periods of service. Expected future payments are discounted using market yields of Australian corporate bonds at the reporting date, with terms to maturity and currencies that match, as closely as possible, the estimated future cash outflows. Workcover provision The Group operates as an approved self-insured for worker’s compensation in New South Wales and South Australia. Provisions are recognised based on claims reported and an estimate of claims which may have incurred but may not yet have been reported. These provisions are measured at present value using independent actuarial valuations performed at each reporting date. The workcover provision represents a self-insured risk liability based on a number of estimates and assumptions • an appropriate discount rate Workcover provision including, but not limited to: • ultimate number of reported claims; • discount rate; • wage inflation; • average claim size; • superimposed inflation (i.e., Inflation above wage inflation) and • claims administration expenses These assumptions are reviewed periodically and any reassessment of these assumptions may impact the size of the provision required. About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report C7 PROVISIONS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY General Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Long service leave and annual leave Long service leave or annual leave entitlements are not expected to be settled fully within the next 12 months but are recognised as a current liability when the Group does not have an unconditional right to defer settlement. The liability for long service leave and annual leave is recognised and measured as the present value of expected future payments to be made in respect of services provided by employees up to the reporting date using the projected unit credit method. Consideration is given to expected future wage and salary levels, experience of employee departures, and periods of service. Expected future payments are discounted using market yields of Australian corporate bonds at the reporting date, with terms to maturity and currencies that match, as closely as possible, the estimated future cash outflows. Workcover provision The Group operates as an approved self-insured for worker’s compensation in New South Wales and South Australia. Provisions are recognised based on claims reported and an estimate of claims which may have incurred but may not yet have been reported. These provisions are measured at present value using independent actuarial valuations performed at each reporting date. An increase in annual leave and long service leave provisions totalling $9,054,000 was made in the current financial year (2022: Nil) following the Fair Work Commission‘s decision to increase the Aged Care Award by 15% for certain aged care workers. Note E2 on page 144 contains details relating to a potential future Australian Government grant opportunity which may be used to partially offset future cash settlements of this provision. Movements in self-insured Workcover provisions 82,745 71,668 Long service leave SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS The provision for long service leave is measured based on the relevant regulations of each State. Judgement is required in determining the following key assumptions used in the calculation of the long service leave provision at the balance sheet date: • future increases in salaries and wages; • future probability of employee departures and periods of service; and • an appropriate discount rate Workcover provision The workcover provision represents a self-insured risk liability based on a number of estimates and assumptions including, but not limited to: • ultimate number of reported claims; • discount rate; • wage inflation; • average claim size; • superimposed inflation (i.e., Inflation above wage inflation) and • claims administration expenses These assumptions are reviewed periodically and any reassessment of these assumptions may impact the size of the provision required. Estia Health Limited 89 Estia Health Limited 2022-23 Annual Report | Estia Health 125 90 C6 TRADE AND OTHER PAYABLES Trade creditors Payroll liabilities Sundry creditors and accruals Total trade and other payables C7 PROVISIONS Current Workcover provision Annual leave provision Long service leave provision Total current provisions Non-current Workcover provision Long service leave provision Total non-current provisions Total provisions At 1 July Transfer during the year Net charge during the year Utilised during the year Balance at 30 June 2023 $’000 14,806 17,923 23,217 55,946 2022 $’000 14,719 16,466 20,950 52,135 2023 $’000 1,610 46,148 25,667 73,425 3,807 5,513 9,320 2022 $’000 1,929 40,139 21,058 63,126 3,773 4,769 8,542 2023 $’000 5,702 55 3,289 (3,629) 5,417 2022 $’000 1,400 3,384 2,524 (1,606) 5,702 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C8 DERIVATIVE FINANCIAL INSTRUMENTS Interest rate swaps - current Interest rate swaps – non-current Total derivative financial assets 2023 $’000 485 659 1,144 2022 $’000 - - - The effect of the above derivative financial instruments in the consolidated statement of profit or loss and other comprehensive income is, as follows: Total hedging gains / (loss) recognised in other comprehensive income Less: Deferred tax charged to other comprehensive income Total hedging gains / (loss) recognised in other comprehensive income, net of tax Amount reclassified to profit or loss Instruments used by the Group 2023 $’000 1,144 (343) 801 - 2022 $’000 - - - - Derivative financial instruments are used by the Group in the normal course of business as part of its risk management relating to fluctuations in future interest rates. Floating rate interest bearing loans that the Group has entered into and those that are considered highly probable to be entered in the future are exposed to future interest rate changes that could ultimately affect the cost of funding which in turn could impact both the future profit and loss and cash flows. In order to reduce the exposure of future interest payments in relation to the floating rate interest bearing loans, the Group has entered into forward interest rate swaps contracts under which it has a right to receive interest at variable rates and to pay interest at fixed rates. These interest rate swaps require settlement of the resulting net interest receivable or payable as designated under the swap contracts with the transaction counterparty. The following table sets out the start dates, maturity dates and interest rate risk profiles of the Group’s hedging instruments as at 30 June 2023 (2022: Nil): In $ thousand As at 30 June 2023 Notional principal - Starting in - Maturing in Average fixed rate Commenced but not yet matured Less than 3 months 3 to 12 months 1 to 2 years 2 to 5 years Total 20,000 3.71% 60,000 - 3.90% 10,000 10,000 3.65% 40,000 80,000 3.78% - 40,000 3.78% 130,000 130,000 As at 30 June 2023, the interest rate swaps were considered highly effective hedges as defined in AASB 9 Financial Instruments, as the terms of the interest rate swap materially aligned with the terms of the floating interest bearing loans (i.e., notional amount, maturity, payment and reset dates). C8 DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY The Group uses derivative financial instruments, namely interest rate swaps to partly hedge risks associated with interest rate movements. Such derivative financial instruments are initially recognised at fair value on the date on which a derivative contract is entered into and are subsequently re-measured to fair value. Derivatives are carried as assets when the fair value is positive and as a liability when the fair value is negative. For the purposes of hedge accounting, hedges are classified as: fair value hedges when they hedge the exposure to changes in the fair value of a recognised asset or liability; cash flow hedges when they hedge exposure to variability in cash flows that is attributable either to a particular risk associated with a recognised asset or liability or to a highly probable forecast transaction or the foreign currency risk in an unrecognised firm commitment; or hedges of a net investment in a foreign operation. At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which the Group wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the Group will assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of hedge ineffectiveness and how the hedge ratio is determined). A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements: and Cash flow hedges there is an economic relationship between the hedged item and the hedging instrument; the effect of credit risk does not ‘dominate the value changes’ that result from that economic relationship; the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item. Hedges that meet all the qualifying criteria for hedge accounting are accounted for, as described follows:       The effective portion of the gain or loss on the hedging instrument is recognised directly in Other Comprehensive Income within equity (hedging reserve), while any ineffective portion is recognised immediately in the Consolidated Statement of Profit and Loss. The Hedging reserve is adjusted to the lower of the cumulative gain or loss on the hedging instrument and the cumulative change in fair value of the hedged item. The amount accumulated in the hedging reserve is then reclassified to profit or loss in the same period or periods during which the hedged cash flows affect profit or loss. If cash flow hedge accounting is discontinued, the amount that has been accumulated in OCI must remain in accumulated OCI if the hedged future cash flows are still expected to occur. Otherwise, the amount will be immediately reclassified to profit or loss as a reclassification adjustment. After discontinuation, once the hedged cash flow occurs, any amount remaining in accumulated OCI must be accounted for depending on the nature of the underlying transaction as described above. The Group uses interest rate swap contracts as hedges of its exposure to fluctuations in interest rates. There is an economic relationship between the hedged item and the hedging instrument as the term of the interest rate swap matches the terms of the variable rate loan (that is, notional amount, maturity, base rate, payment and reset dates). The Group has established a hedge ratio of 1:1 for the hedging relationships as the underlying risk of the interest rate swap is identical to the hedged risk component. To test the hedge effectiveness, the Group uses the hypothetical derivative method and compares the changes in the fair value of the hedging instrument against the changes in fair value of the hedged item attributable to the hedged risk. Estia Health Limited 126 Estia Health | 2022-23 Annual Report 91 Estia Health Limited 92 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report SECTION C: ASSETS & LIABILITIES (CONTINUED) C8 DERIVATIVE FINANCIAL INSTRUMENTS 2023 $’000 485 659 1,144 2023 $’000 1,144 (343) 801 - 2022 $’000 - - - 2022 $’000 - - - - Interest rate swaps - current Interest rate swaps – non-current Total derivative financial assets The effect of the above derivative financial instruments in the consolidated statement of profit or loss and other comprehensive income is, as follows: Total hedging gains / (loss) recognised in other comprehensive income Less: Deferred tax charged to other comprehensive income Total hedging gains / (loss) recognised in other comprehensive income, net of tax Amount reclassified to profit or loss Instruments used by the Group Derivative financial instruments are used by the Group in the normal course of business as part of its risk management relating to fluctuations in future interest rates. Floating rate interest bearing loans that the Group has entered into and those that are considered highly probable to be entered in the future are exposed to future interest rate changes that could ultimately affect the cost of funding which in turn could impact both the future profit and loss and cash flows. In order to reduce the exposure of future interest payments in relation to the floating rate interest bearing loans, the Group has entered into forward interest rate swaps contracts under which it has a right to receive interest at variable rates and to pay interest at fixed rates. These interest rate swaps require settlement of the resulting net interest receivable or payable as designated under the swap contracts with the transaction counterparty. The following table sets out the start dates, maturity dates and interest rate risk profiles of the Group’s hedging instruments as at 30 June 2023 (2022: Nil): In $ thousand As at 30 June 2023 Notional principal - Starting in - Maturing in Average fixed rate Commenced but not yet matured Less than 3 months 3 to 12 months 1 to 2 years 2 to 5 years Total 20,000 3.71% 60,000 - 3.90% 10,000 10,000 3.65% 40,000 80,000 3.78% - 40,000 3.78% 130,000 130,000 As at 30 June 2023, the interest rate swaps were considered highly effective hedges as defined in AASB 9 Financial Instruments, as the terms of the interest rate swap materially aligned with the terms of the floating interest bearing loans (i.e., notional amount, maturity, payment and reset dates). SECTION C: ASSETS & LIABILITIES (CONTINUED) C8 DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY The Group uses derivative financial instruments, namely interest rate swaps to partly hedge risks associated with interest rate movements. Such derivative financial instruments are initially recognised at fair value on the date on which a derivative contract is entered into and are subsequently re-measured to fair value. Derivatives are carried as assets when the fair value is positive and as a liability when the fair value is negative. For the purposes of hedge accounting, hedges are classified as:    fair value hedges when they hedge the exposure to changes in the fair value of a recognised asset or liability; cash flow hedges when they hedge exposure to variability in cash flows that is attributable either to a particular risk associated with a recognised asset or liability or to a highly probable forecast transaction or the foreign currency risk in an unrecognised firm commitment; or hedges of a net investment in a foreign operation. At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which the Group wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the Group will assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of hedge ineffectiveness and how the hedge ratio is determined). A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements:    there is an economic relationship between the hedged item and the hedging instrument; the effect of credit risk does not ‘dominate the value changes’ that result from that economic relationship; and the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item. Hedges that meet all the qualifying criteria for hedge accounting are accounted for, as described follows: Cash flow hedges The effective portion of the gain or loss on the hedging instrument is recognised directly in Other Comprehensive Income within equity (hedging reserve), while any ineffective portion is recognised immediately in the Consolidated Statement of Profit and Loss. The Hedging reserve is adjusted to the lower of the cumulative gain or loss on the hedging instrument and the cumulative change in fair value of the hedged item. The amount accumulated in the hedging reserve is then reclassified to profit or loss in the same period or periods during which the hedged cash flows affect profit or loss. If cash flow hedge accounting is discontinued, the amount that has been accumulated in OCI must remain in accumulated OCI if the hedged future cash flows are still expected to occur. Otherwise, the amount will be immediately reclassified to profit or loss as a reclassification adjustment. After discontinuation, once the hedged cash flow occurs, any amount remaining in accumulated OCI must be accounted for depending on the nature of the underlying transaction as described above. The Group uses interest rate swap contracts as hedges of its exposure to fluctuations in interest rates. There is an economic relationship between the hedged item and the hedging instrument as the term of the interest rate swap matches the terms of the variable rate loan (that is, notional amount, maturity, base rate, payment and reset dates). The Group has established a hedge ratio of 1:1 for the hedging relationships as the underlying risk of the interest rate swap is identical to the hedged risk component. To test the hedge effectiveness, the Group uses the hypothetical derivative method and compares the changes in the fair value of the hedging instrument against the changes in fair value of the hedged item attributable to the hedged risk. Estia Health Limited 91 Estia Health Limited 2022-23 Annual Report | Estia Health 127 92 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) C8 DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY (CONTINUED) Cash flow hedges (Continued) The hedge ineffectiveness can arise from: • Different interest rate curves applied to discount the hedged item and hedging instrument • Differences in timing of cash flows of the hedged item and hedging instrument • The counterparties’ credit risk differently impacting the fair value movements of the hedging instrument and hedged item • Changes to the forecasted amount of cash flows of hedged items and hedging instruments Subsequent measurement For financial instruments not traded in an active market, the fair value is determined using appropriate valuation techniques. Such techniques may include: • Using recent arm’s length market transaction; • Reference to the current fair value of another instrument that is substantially the same; or • A discounted cash flow analysis or other valuation models. Fair value of derivative financial instruments The Group measures financial instruments, such as, derivatives, at fair value at each reporting date. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value measurement is based on the presumption that the transaction to sell the asset or transfer the liability takes place either: • In the principal market for the asset or liability; or • In the absence of a principal market, in the most advantageous market for the asset or liability. • The principal or the most advantageous market must be accessible by the Group. The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the asset or liability, assuming that market participants act in their economic best interest. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS When the fair values of financial assets and financial liabilities recorded in the statement of financial position cannot be derived from active markets, they are determined using a variety of valuation techniques that include the use of valuation models. The inputs to these models are taken from observable markets where possible, but where this is not feasible, estimation is required in establishing fair values (Note C10 contains further details of the methodology used). Judgements and estimates include considerations of liquidity and model inputs related to items such as credit risk (both own and counterparty), interest rate curves and forward rate curves. These assumptions are reviewed periodically and any reassessment of these assumptions may impact the carrying value of the assets or liabilities recognised. SECTION C: ASSETS & LIABILITIES (CONTINUED) C9 BUSINESS COMBINATIONS Premier Health Acquisition On 1 December 2022, the Group acquired the freehold sites and operations (“Premier Health Acquisition”) of four residential aged care homes from Premier Health Care comprising two homes in South Australia and two homes in Queensland (the “Premier Homes”). The homes align with the Group’s existing operating clusters and added 409 resident places in high quality aged care homes. The acquisition provides a number of strategic benefits consistent with the Group’s growth strategy. The amounts for the Premier Health Acquisition have been finalised and are disclosed as follows: Property, plant and equipment Deferred tax assets, net1 Consumable supplies Other current assets Refundable accommodation deposits and bonds Employee liabilities (current) Employee liabilities (non-current) Other current liabilities Fair value of identifiable net assets Goodwill arising Cost of the combination: Purchase consideration paid in cash Business acquisition related costs Total cost of the combination Business combination date fair value of consideration transferred $’000 79,756 933 250 210 (46,883) (903) (80) (99) 33,184 27,289 60,473 60,473 6,490 66,963 1 The finalised deferred tax asset related to the transferred assets and liabilities was $933,000, a decrease of $2,000,000 from the provisional value relating to the transferred property, plant and equipment. Consequently, there was corresponding an increase in goodwill of $2,000,000. Goodwill of $27,289,000 arising from the Premier Health Acquisition represents the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. None of the goodwill recognised is expected to be deductible for income tax purposes. At the date of the acquisition, the carrying value and the fair value of trade receivables were both $99,000. It is expected that the full contractual amounts can be collected. Premier Homes contributed $23,601,000 to revenue and $1,947,000 to profit before tax for the Group from the date of acquisition to 30 June 2023. If the acquisition had taken place at the beginning of the period, 1 July 2022, the Group’s revenue and loss before tax would have been $769,193,000 and $42,024,000, respectively. Transactions separate to the Premier Health Acquisition Separate to the Premier Health Acquisition, the Group has entered into contractual agreements to acquire two additional development sites located in South Australia from Premier Health Care for considerations totalling $10,000,000 exclusive of GST. The acquisition of the two additional sites was assessed to be a separate transaction from the Premier Health Acquisition. The acquisition of the first site ($5,355,000) was completed in July 2023 with the second still subject to the closing conditions contained within the contract. Note E2 contains further details on the capital commitments concerning the transactions. Estia Health Limited 128 Estia Health | 2022-23 Annual Report 93 Estia Health Limited 94 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report C8 DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY (CONTINUED) Cash flow hedges (Continued) The hedge ineffectiveness can arise from: • Different interest rate curves applied to discount the hedged item and hedging instrument • Differences in timing of cash flows of the hedged item and hedging instrument • The counterparties’ credit risk differently impacting the fair value movements of the hedging instrument and hedged item Subsequent measurement • Changes to the forecasted amount of cash flows of hedged items and hedging instruments For financial instruments not traded in an active market, the fair value is determined using appropriate valuation techniques. Such techniques may include: • Using recent arm’s length market transaction; • Reference to the current fair value of another instrument that is substantially the same; or • A discounted cash flow analysis or other valuation models. Fair value of derivative financial instruments The Group measures financial instruments, such as, derivatives, at fair value at each reporting date. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value measurement is based on the presumption that the transaction to sell the asset or transfer the liability takes place either: • In the principal market for the asset or liability; or • In the absence of a principal market, in the most advantageous market for the asset or liability. • The principal or the most advantageous market must be accessible by the Group. The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the asset or liability, assuming that market participants act in their economic best interest. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS When the fair values of financial assets and financial liabilities recorded in the statement of financial position cannot be derived from active markets, they are determined using a variety of valuation techniques that include the use of valuation models. The inputs to these models are taken from observable markets where possible, but where this is not feasible, estimation is required in establishing fair values (Note C10 contains further details of the methodology used). liabilities recognised. Judgements and estimates include considerations of liquidity and model inputs related to items such as credit risk (both own and counterparty), interest rate curves and forward rate curves. These assumptions are reviewed periodically and any reassessment of these assumptions may impact the carrying value of the assets or C9 BUSINESS COMBINATIONS Premier Health Acquisition On 1 December 2022, the Group acquired the freehold sites and operations (“Premier Health Acquisition”) of four residential aged care homes from Premier Health Care comprising two homes in South Australia and two homes in Queensland (the “Premier Homes”). The homes align with the Group’s existing operating clusters and added 409 resident places in high quality aged care homes. The acquisition provides a number of strategic benefits consistent with the Group’s growth strategy. The amounts for the Premier Health Acquisition have been finalised and are disclosed as follows: Property, plant and equipment Deferred tax assets, net1 Consumable supplies Other current assets Refundable accommodation deposits and bonds Employee liabilities (current) Employee liabilities (non-current) Other current liabilities Fair value of identifiable net assets Goodwill arising Business combination date fair value of consideration transferred Cost of the combination: Purchase consideration paid in cash Business acquisition related costs $’000 79,756 933 250 210 (46,883) (903) (80) (99) 33,184 27,289 60,473 60,473 6,490 Total cost of the combination 1 The finalised deferred tax asset related to the transferred assets and liabilities was $933,000, a decrease of $2,000,000 from the provisional 66,963 value relating to the transferred property, plant and equipment. Consequently, there was corresponding an increase in goodwill of $2,000,000. Goodwill of $27,289,000 arising from the Premier Health Acquisition represents the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. None of the goodwill recognised is expected to be deductible for income tax purposes. At the date of the acquisition, the carrying value and the fair value of trade receivables were both $99,000. It is expected that the full contractual amounts can be collected. Premier Homes contributed $23,601,000 to revenue and $1,947,000 to profit before tax for the Group from the date of acquisition to 30 June 2023. If the acquisition had taken place at the beginning of the period, 1 July 2022, the Group’s revenue and loss before tax would have been $769,193,000 and $42,024,000, respectively. Transactions separate to the Premier Health Acquisition Separate to the Premier Health Acquisition, the Group has entered into contractual agreements to acquire two additional development sites located in South Australia from Premier Health Care for considerations totalling $10,000,000 exclusive of GST. The acquisition of the two additional sites was assessed to be a separate transaction from the Premier Health Acquisition. The acquisition of the first site ($5,355,000) was completed in July 2023 with the second still subject to the closing conditions contained within the contract. Note E2 contains further details on the capital commitments concerning the transactions. Estia Health Limited 93 Estia Health Limited 2022-23 Annual Report | Estia Health 129 94 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C9 BUSINESS COMBINATIONS (CONTINUED) Mount Clear Acquisition On 1 May 2023 the Group completed the acquisition of a freehold site, residential aged care home, and 100% of the equity interest in OC Health Ballarat Pty Limited from OC Health Pty Limited. The acquisition, referred to as the Mount Clear Acquisition, encompasses a fully operational home situated in Mount Clear, Victoria, which includes 120 operating places. This acquisition aligns with the Group's growth strategy and presents several strategic advantages. The recognised amounts for the business combination are outlined below. Accounting for the business combination is based on information available at reporting date and is provisional because the identification and fair value measurement of the assets and liabilities remains ongoing. C9 BUSINESS COMBINATIONS (CONTINUED) SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS The Group recognises the identifiable assets and liabilities of businesses acquired based on fair values at the date of acquisition. Where a significant amount of properties, plant and equipment are recognised in the business combination, the fair value determination is supported by an independent external valuer using the Income method for real properties and the direct costs approach for plant and equipment. Cash and cash equivalents Property, plant and equipment Deferred tax assets, net Consumable supplies Other current assets Refundable accommodation deposits and bonds Employee liabilities (current) Employee liabilities (non-current) Income tax liabilities Other current liabilities Fair value of identifiable net assets Goodwill arising Business combination date fair value of consideration transferred Cost of the combination: Purchase consideration paid in cash Less: Net cash acquired with the acquiree Net cash outflow as a result of the business combination Additional consideration payable Total provisional purchase consideration Acquisition costs Total cost of the combination $’000 11,302 20,482 423 33 59 (13,311) (234) (14) (491) (150) 18,099 9,311 27,410 27,229 (11,302) 15,927 181 16,108 2,055 18,163 At the date of the acquisition, the carrying value and the fair value of trade receivables were $151,000 and $32,000. The difference between the fair value and the carrying value is the result of adjusting for counterparty credit risk. It is expected that the full contractual amounts can be collected. Provisional goodwill of $9,311,000 arising from the Mount Clear acquisition represents the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. None of the goodwill recognised is expected to be deductible for income tax purposes. Mount Clear contributed $2,017,000 to revenue and $259,000 to profit before tax for the Group from the date of acquisition to 30 June 2023. If the acquisition had taken place at the beginning of the period, 1 July 2022, the Group’s revenue and loss before tax would have been $764,137,000 and $42,625,000, respectively. Estia Health Limited 130 Estia Health | 2022-23 Annual Report 95 Estia Health Limited 96 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION C: ASSETS & LIABILITIES (CONTINUED) C9 BUSINESS COMBINATIONS (CONTINUED) Mount Clear Acquisition On 1 May 2023 the Group completed the acquisition of a freehold site, residential aged care home, and 100% of the equity interest in OC Health Ballarat Pty Limited from OC Health Pty Limited. The acquisition, referred to as the Mount Clear Acquisition, encompasses a fully operational home situated in Mount Clear, Victoria, which includes 120 operating places. This acquisition aligns with the Group's growth strategy and presents several strategic advantages. The recognised amounts for the business combination are outlined below. Accounting for the business combination is based on information available at reporting date and is provisional because the identification and fair value measurement of the assets and liabilities remains ongoing. C9 BUSINESS COMBINATIONS (CONTINUED) SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS The Group recognises the identifiable assets and liabilities of businesses acquired based on fair values at the date of acquisition. Where a significant amount of properties, plant and equipment are recognised in the business combination, the fair value determination is supported by an independent external valuer using the Income method for real properties and the direct costs approach for plant and equipment. Cash and cash equivalents Property, plant and equipment Deferred tax assets, net Consumable supplies Other current assets Refundable accommodation deposits and bonds Employee liabilities (current) Employee liabilities (non-current) Income tax liabilities Other current liabilities Fair value of identifiable net assets Goodwill arising Business combination date fair value of consideration transferred Cost of the combination: Purchase consideration paid in cash Less: Net cash acquired with the acquiree Net cash outflow as a result of the business combination Additional consideration payable Total provisional purchase consideration Acquisition costs Total cost of the combination $’000 11,302 20,482 423 33 59 (13,311) (234) (14) (491) (150) 18,099 9,311 27,410 27,229 (11,302) 15,927 181 16,108 2,055 18,163 At the date of the acquisition, the carrying value and the fair value of trade receivables were $151,000 and $32,000. The difference between the fair value and the carrying value is the result of adjusting for counterparty credit risk. It is expected that the full contractual amounts can be collected. Provisional goodwill of $9,311,000 arising from the Mount Clear acquisition represents the excess of the cost of the acquisition over the net fair value of the identifiable assets and liabilities acquired. None of the goodwill recognised is expected to be deductible for income tax purposes. Mount Clear contributed $2,017,000 to revenue and $259,000 to profit before tax for the Group from the date of acquisition to 30 June 2023. If the acquisition had taken place at the beginning of the period, 1 July 2022, the Group’s revenue and loss before tax would have been $764,137,000 and $42,625,000, respectively. Estia Health Limited 95 Estia Health Limited 2022-23 Annual Report | Estia Health 131 96 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK C10 FAIR VALUE MEASUREMENT Investment properties Derivative financial assets Total Note (a) (b) 2023 $’000 850 1,144 1,994 2022 $’000 750 - 750 There were no transfers between levels during the financial year. (a) The Group’s investment properties represent Independent Living Units (“ILUs”) which are occupied by residents who have contributed a non-interest-bearing loan to occupy the ILUs. The resident vacates the property based on the applicable State-based Retirement Village Acts. These investment properties are measured at fair value, which is determined based on a valuation model recommended by the International Valuation Standards Committee that uses unobservable inputs (level 3 in fair value hierarchy) at the reporting date: Unobservable inputs Discount rate Growth rate Cash flow term 2023 2022 16.50% 4.30% 50 years 16.50% 2.46% 50 years (b) Derivative financial assets represent interest rate swap contracts which were valued using the income approach which utilises a combination of short and long term market observed inputs such as BBSW, LIBOR, and Money Market Basis Swap rates (level 1 in fair value hierarchy) to generate various curves across multiple products for valuation purposes. The inputs are then bootstrapped using cubic spline interpolation method to generate yield curves. The valuation curve is then adjusted for an appropriate credit spread associated with the counterparty Bank and then a notional BBB curve adjustment is applied for the Group (level 2 in fair value hierarchy) as proxy via a parallel shift in the yield curve as derived in the valuation approach. SIGNIFICANT ACCOUNTING POLICY (CONTINUED) The Group measures financial instruments such as derivatives, and non-financial assets such as investment properties, at fair value at each balance sheet date. All other financial instruments on the balance sheet are measured at amortised cost. The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs. All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair value hierarchy, described as follows, based on the lowest level input that is significant to the fair value measurement as a whole:    Level 1 - Quoted (unadjusted) market prices in active markets for identical assets or liabilities; Level 2 - Valuation techniques for which the lowest level input that is significant to the fair value measurement is directly or indirectly observable; and Level 3 - Valuation techniques for which the lowest level input that is significant to the fair value measurement is unobservable. For assets and liabilities that are recognised in the financial statements on a recurring basis, the Group determines whether transfers have occurred between levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant to the fair value measurement as a whole) at the end of each reporting period. This section provides additional information on the Group’s capital structure, including RADs, bank borrowings and access to capital market and a summary of the Group’s exposure to key financial risks, including interest rate, credit and liquidity risks, along with the Group’s policies and strategies to mitigate these risks. D1 Current residents Departed residents REFUNDABLE ACCOMODATION DEPOSITS AND BONDS 2023 $’000 890,292 137,245 2022 $’000 756,894 127,175 884,069 Total refundable accommodation deposits and bonds – amounts received 1,027,537 RADs and bonds are paid at the choice of residents upon their admission to homes and are refunded after a resident departs a home in accordance with the Act. Providers must pay a Government set Base Interest Rate on all refunds of RADs and bonds within legislated time frames and must pay a higher rate on refunds that are not made within legislated time frames. RADs and bond refunds are guaranteed by the Government under the Accommodation Payment Guarantee Scheme, in the event that a provider is unable to refund the amounts. Providers are required to maintain sufficient liquidity to ensure that they can refund all amounts as they fall due. As required under legislation, the Group maintains a Liquidity Management Policy, which is monitored on regular basis and a full review is undertaken on an annual basis as a minimum, with the intention of ensuring it has sufficient liquidity, in the form of cash or undrawn lines of credit, to meet its RAD and bond refunds and other financial obligations as or when they fall due. To ensure that funds are readily available when required, the minimum level of funds chosen by the Group are met by undrawn lines of credit under its existing financing facilities. RADs and bonds are classified as a current liability as the Group does not have an unconditional right to defer settlement for at least twelve months after the reporting date. The total RAD and bond liability represents the sum of separate payments from a significant number of individual residents in different locations with differing circumstances and frequently a departing RAD- or Bond-paying resident is replaced shortly afterwards with a new RAD-paying resident. The repayment of individual balances that make up the total current balance will be dependent upon the actual tenure of individual residents, which can be more than ten years but averages approximately 2 -2.5 years. Estia Health Limited 132 Estia Health | 2022-23 Annual Report 97 Estia Health Limited 98 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance D Capital, Financing, RADs and Risk Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION C: ASSETS & LIABILITIES (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK C10 FAIR VALUE MEASUREMENT Investment properties Derivative financial assets Total Note (a) (b) 2023 $’000 850 1,144 1,994 2022 $’000 750 - 750 There were no transfers between levels during the financial year. (a) The Group’s investment properties represent Independent Living Units (“ILUs”) which are occupied by residents who have contributed a non-interest-bearing loan to occupy the ILUs. The resident vacates the property based on the applicable State-based Retirement Village Acts. These investment properties are measured at fair value, which is determined based on a valuation model recommended by the International Valuation Standards Committee that uses unobservable inputs (level 3 in fair value hierarchy) at the reporting date: Unobservable inputs Discount rate Growth rate Cash flow term 2023 2022 16.50% 4.30% 16.50% 2.46% 50 years 50 years (b) Derivative financial assets represent interest rate swap contracts which were valued using the income approach which utilises a combination of short and long term market observed inputs such as BBSW, LIBOR, and Money Market Basis Swap rates (level 1 in fair value hierarchy) to generate various curves across multiple products for valuation purposes. The inputs are then bootstrapped using cubic spline interpolation method to generate yield curves. The valuation curve is then adjusted for an appropriate credit spread associated with the counterparty Bank and then a notional BBB curve adjustment is applied for the Group (level 2 in fair value hierarchy) as proxy via a parallel shift in the yield curve as derived in the valuation approach. SIGNIFICANT ACCOUNTING POLICY (CONTINUED) The Group measures financial instruments such as derivatives, and non-financial assets such as investment properties, at fair value at each balance sheet date. All other financial instruments on the balance sheet are measured at amortised cost. unobservable inputs. The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure fair value, maximising the use of relevant observable inputs and minimising the use of All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair value hierarchy, described as follows, based on the lowest level input that is significant to the fair value measurement as a whole:    Level 1 - Quoted (unadjusted) market prices in active markets for identical assets or liabilities; Level 2 - Valuation techniques for which the lowest level input that is significant to the fair value measurement is directly or indirectly observable; and Level 3 - Valuation techniques for which the lowest level input that is significant to the fair value measurement is unobservable. For assets and liabilities that are recognised in the financial statements on a recurring basis, the Group determines whether transfers have occurred between levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant to the fair value measurement as a whole) at the end of each reporting period. Estia Health Limited This section provides additional information on the Group’s capital structure, including RADs, bank borrowings and access to capital market and a summary of the Group’s exposure to key financial risks, including interest rate, credit and liquidity risks, along with the Group’s policies and strategies to mitigate these risks. D1 REFUNDABLE ACCOMODATION DEPOSITS AND BONDS Current residents Departed residents 2023 $’000 890,292 137,245 Total refundable accommodation deposits and bonds – amounts received 1,027,537 2022 $’000 756,894 127,175 884,069 RADs and bonds are paid at the choice of residents upon their admission to homes and are refunded after a resident departs a home in accordance with the Act. Providers must pay a Government set Base Interest Rate on all refunds of RADs and bonds within legislated time frames and must pay a higher rate on refunds that are not made within legislated time frames. RADs and bond refunds are guaranteed by the Government under the Accommodation Payment Guarantee Scheme, in the event that a provider is unable to refund the amounts. Providers are required to maintain sufficient liquidity to ensure that they can refund all amounts as they fall due. As required under legislation, the Group maintains a Liquidity Management Policy, which is monitored on regular basis and a full review is undertaken on an annual basis as a minimum, with the intention of ensuring it has sufficient liquidity, in the form of cash or undrawn lines of credit, to meet its RAD and bond refunds and other financial obligations as or when they fall due. To ensure that funds are readily available when required, the minimum level of funds chosen by the Group are met by undrawn lines of credit under its existing financing facilities. RADs and bonds are classified as a current liability as the Group does not have an unconditional right to defer settlement for at least twelve months after the reporting date. The total RAD and bond liability represents the sum of separate payments from a significant number of individual residents in different locations with differing circumstances and frequently a departing RAD- or Bond-paying resident is replaced shortly afterwards with a new RAD-paying resident. The repayment of individual balances that make up the total current balance will be dependent upon the actual tenure of individual residents, which can be more than ten years but averages approximately 2 -2.5 years. 97 Estia Health Limited 2022-23 Annual Report | Estia Health 133 98 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D2 LOANS AND BORROWINGS D3 ISSUED CAPITAL AND RESERVES Secured bank loans – Syndicated debt facility Total loans and borrowings 1 Comparative has been restated to present the capitalised facility costs as prepayments. 2023 $’000 70,000 70,000 20221 $’000 100,000 100,000 Issued and fully paid Ordinary shares1 Total share capital At 30 June 2023, the Group had available $260,000,000 (2022: $230,000,000) of undrawn committed borrowing facilities, and $91,000 (2022: $326,000) of unutilised guarantee facility. (a) Movements in ordinary shares on issue Syndicated debt facility The Group has a $330,000,000 Sustainability Linked Syndicated Financing Agreement (“SLSFA”). The SLSFA has an accordion feature (“Accordion”) which allows for the facility limit to be increased (subject to lender consent and approval) by an additional $170,000,000. Of the total debt facility available, 50% will mature in March 2025 and 50% in March 2026. Under the SLSFA, the Group will be eligible for an interest rate margin reduction of up to five basis points per annum dependent on the level of achievement of sustainability targets embedded in the agreement. A lower level of achievement may result in a similar sized increase in margins. These targets include: - improving resident engagement and satisfaction - supporting employee well-being - reducing greenhouse gas emissions - property portfolio energy efficiency The Group’s performance against these targets during the prior year, which was independently reviewed, resulted in an interest rate margin reduction of three basis points per annum over the current financial year (2022: nil). Bank guarantee facility In addition, the Group has a separate additional Guarantee Facility (“Guarantee Facility”) with Westpac Banking Corporation for the issuance of bank guarantees up to the value of $15,100,000. Note E2 on page 144 contains further details in relation to the amount of utilised bank guarantees. SIGNIFICANT ACCOUNTING POLICY Borrowings are recognised initially at fair value. Directly attributable transaction costs are deducted from the initial carrying value of the loan and these costs amortised over the term of the facility. Subsequently, interest-bearing loans and borrowings are measured at amortised cost using the Effective Interest Rate (“EIR”) method. Gains and losses are recognised in profit or loss when the liabilities are de- recognised as well as through the EIR amortisation process. Amortised cost is calculated by considering any discount or premium on acquisition and fees or costs that are an integral part of the EIR. The EIR amortisation is included in finance costs in the statement of profit or loss. 2023 $’000 2022 $’000 796,473 796,473 795,748 795,748 2023 2022 Numbers of shares Numbers of $’000 shares $’000 257,802,471 795,748 261,294,969 803,459 558,563 674 146,673 - - - (3,639,171) 51 - 244 (7,956) 1 Beginning of the financial year Vesting of employee performance rights Shares repurchased and incremental costs Movement in management equity plan 1. Ordinary shares have no par value per share. (b) Share-based payments reserve End of the financial year 258,361,034 796,473 257,802,471 795,748 The share-based payments reserve arises from performance rights granted to certain employees, including key management personnel, as part of their remuneration. Upon vesting, the rights are equity settled by the issuance of ordinary shares in Estia Health Ltd. Further information about share based payments is set out in Note D4. The franking credit balance of Estia Health Limited as at 30 June 2023 is $13,965,000 (2022: $26,162,000). (c) Franking credits (d) Dividends paid and proposed On 23 August 2022, the Directors determined not to declare a final dividend for the year end 30 June 2022. On 21 February 2023, the Directors declared a fully franked interim dividend for the six months ended 31 December 2022 of 3.7 cents per share totalling $9,560,000 (December 2021: $6,124,000). On 22 August 2023, the Directors declared a fully franked final dividend for the year ended 30 June 2023 of 12 cents per share totalling $31,003,000. The record date for the dividend will be 28 August 2023, with payment being made on 15 September 2023. Shares will trade excluding entitlement to the dividend on 25 August 2023. Estia Health Limited 134 Estia Health | 2022-23 Annual Report 99 Estia Health Limited 100 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D2 LOANS AND BORROWINGS D3 ISSUED CAPITAL AND RESERVES Secured bank loans – Syndicated debt facility Total loans and borrowings 1 Comparative has been restated to present the capitalised facility costs as prepayments. Issued and fully paid Ordinary shares1 Total share capital At 30 June 2023, the Group had available $260,000,000 (2022: $230,000,000) of undrawn committed borrowing facilities, and $91,000 (2022: $326,000) of unutilised guarantee facility. (a) Movements in ordinary shares on issue 2023 $’000 70,000 70,000 20221 $’000 100,000 100,000 2023 $’000 2022 $’000 796,473 796,473 795,748 795,748 2023 2022 Numbers of shares 795,748 261,294,969 146,673 (3,639,171) - Beginning of the financial year Vesting of employee performance rights Shares repurchased and incremental costs Movement in management equity plan Numbers of shares 257,802,471 558,563 - - Syndicated debt facility The Group has a $330,000,000 Sustainability Linked Syndicated Financing Agreement (“SLSFA”). The SLSFA has an accordion feature (“Accordion”) which allows for the facility limit to be increased (subject to lender consent and approval) by an additional $170,000,000. Of the total debt facility available, 50% will mature in March 2025 and 50% in March 2026. Under the SLSFA, the Group will be eligible for an interest rate margin reduction of up to five basis points per annum dependent on the level of achievement of sustainability targets embedded in the agreement. A lower level of achievement may result in a similar sized increase in margins. These targets include: - improving resident engagement and satisfaction - supporting employee well-being - reducing greenhouse gas emissions - property portfolio energy efficiency The Group’s performance against these targets during the prior year, which was independently reviewed, resulted in an interest rate margin reduction of three basis points per annum over the current financial year (2022: nil). In addition, the Group has a separate additional Guarantee Facility (“Guarantee Facility”) with Westpac Banking Corporation for the issuance of bank guarantees up to the value of $15,100,000. Note E2 on page 144 contains further details in relation to the amount of utilised bank guarantees. SIGNIFICANT ACCOUNTING POLICY Borrowings are recognised initially at fair value. Directly attributable transaction costs are deducted from the initial carrying value of the loan and these costs amortised over the term of the facility. Subsequently, interest-bearing loans and borrowings are measured at amortised cost using the Effective Interest Rate (“EIR”) method. Gains and losses are recognised in profit or loss when the liabilities are de- recognised as well as through the EIR amortisation process. Amortised cost is calculated by considering any discount or premium on acquisition and fees or costs that are an integral part of the EIR. The EIR amortisation is included in finance costs in the statement of profit or loss. Bank guarantee facility (c) Franking credits End of the financial year 258,361,034 796,473 257,802,471 795,748 1. Ordinary shares have no par value per share. (b) Share-based payments reserve The share-based payments reserve arises from performance rights granted to certain employees, including key management personnel, as part of their remuneration. Upon vesting, the rights are equity settled by the issuance of ordinary shares in Estia Health Ltd. Further information about share based payments is set out in Note D4. The franking credit balance of Estia Health Limited as at 30 June 2023 is $13,965,000 (2022: $26,162,000). (d) Dividends paid and proposed On 23 August 2022, the Directors determined not to declare a final dividend for the year end 30 June 2022. On 21 February 2023, the Directors declared a fully franked interim dividend for the six months ended 31 December 2022 of 3.7 cents per share totalling $9,560,000 (December 2021: $6,124,000). On 22 August 2023, the Directors declared a fully franked final dividend for the year ended 30 June 2023 of 12 cents per share totalling $31,003,000. The record date for the dividend will be 28 August 2023, with payment being made on 15 September 2023. Shares will trade excluding entitlement to the dividend on 25 August 2023. Estia Health Limited 99 Estia Health Limited 2022-23 Annual Report | Estia Health 135 100 $’000 803,459 244 (7,956) 1 674 - 51 $’000 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D4 SHARE-BASED PAYMENTS At 30 June 2023, the Group had the following share-based payments arrangements: (a) Long-Term Incentive Plan (“LTIP”) Under the LTIP, awards are made to executives who are in a position to make a significant contribution to the Group’s financial and operational performance. LTIP awards are delivered in the form of performance rights entitling the holder to shares in Estia Health Ltd which vest following a period of three years subject to meeting performance measures. Details of performance rights granted prior to 1 July 2022 are disclosed in the relevant annual reports. The FY23 LTI award is subject to the following performance conditions: - - 50% of the performance rights will vest subject to Estia Health Ltd shares achieving a Total Shareholder Return (“TSR”) hurdle, measured over a three-year period compared to a comparator group comprising the ASX300 Index excluding mining and energy companies 50% of the performance rights will vest subject to achieving an Earnings Per Share hurdle in the year ending 30 June 2025. The weighted average fair value of performance rights granted during the year was $1.33 (2022: $1.34). The weighted average share price at the exercise dates for the performance rights exercised during the year was The Group granted a total of 1,148,067 rights (2022: 1,009,506) during the year. (b) Short-Term Incentive Plan (STIP) Under the STIP, awards are made to key managers and executives who are in a position to make a significant contribution to the Group’s financial and operational performance. STIP awards are delivered in a mix of cash and equity. 75% of the award is delivered in cash, with the remaining 25% delivered in performance rights, which require participants to remain employed for an additional 12 months for the performance rights to vest. The STIP performance criteria represent a combination of Group-wide financial and operational targets and other role specific measures. Other role specific measures may include Lost Time injury Frequency Rate reduction targets, organisational culture measures, key project deliverables, and improvements in connection with clinical governance and risk management process. 89,375 performance rights were granted under the STIP during the year (2022: nil). Share-based payments and MEP expense 1,427 1,097 (c) Retention Plan (RP) No further performance rights were granted under the retention plan during the years ended 30 June 2022 and 30 June 2023. 558,563 retention performance rights issued in prior years vested during the year ended 30 June 2023 (2022: 146,673). Details of performance rights granted prior to 1 July 2022 under the retention plan are disclosed in the relevant annual reports. (d) Management Equity Plan (MEP) The MEP is a legacy plan which was approved by the Board and implemented prior to listing and other than for existing holders, it is no longer offered. Under the plan, the former Managing Director and a number of senior employees of the Group were invited to subscribe for shares on the terms specified in the MEP rules. Most MEP participants were also offered a 10 year limited recourse loan to subscribe for MEP shares. The following table details the MEP loans outstanding: D4 SHARE-BASED PAYMENTS (CONTINUED) (e) Movements during the year price (2022: nil), during the year: The following tables illustrate the number and movements in performance rights, which does not have an exercise Performance rights only Outstanding as at 1 July Granted during the year Forfeited during the year Exercised during the year Exercisable as at 30 June $2.13 (2022: $2.44). (f) Expense recognised in profit or loss following table: Long-term incentive plan expense Short-term incentive plan expense MEP expense 2023 2022 Numbers of rights Numbers of rights 3,079,553 3,220,383 1,237,442 1,009,506 (357,289) (1,003,663) (558,563) (146,673) 3,401,143 3,079,553 2023 $’000 1,116 286 25 2022 $’000 995 90 12 The share-based payments expense recognised for employee services received during the year is shown in the SIGNIFICANT ACCOUNTING POLICY The cost of equity-settled transactions is measured by reference to the fair value at the date at which the grant is made. The fair value is determined by an external valuer using the Binomial model for the EPS performance hurdles and the Monte Carlo simulation for the TSR performance hurdles, taking into account the terms and conditions on which underlying equity instruments were granted, historical and expected dividends, and the share price volatility of the Group relative to that of its competitors so as to predict the share performance. That cost is recognised in employee benefits expense, together with a corresponding increase in equity (Share- based payments reserve), over the period in which the service and performance conditions are fulfilled (the vesting period). The cumulative expense recognised for equity-settled transactions at each reporting date until the vesting date reflects the extent to which the vesting period has expired and the Group’s best estimate of the number of equity instruments that will ultimately vest. The movement in cumulative expense is recognised in employee benefit expense. Service and non-market performance conditions are not taken into account when determining the fair value of awards at the date of grant, but the likelihood of the conditions being met is assessed as part of the best estimate of the number of equity instruments that will ultimately vest. Market performance conditions are reflected within the fair value at the date of grant. Any other conditions attached to an award, but without an associated service requirement, are considered to be non-vesting conditions. Non-vesting conditions are reflected in the fair value of an award and lead to an immediate expensing of an award unless there are also service and/or performance conditions. 30 June 2023 30 June 2022 All MEP shares listed above were released from escrow on 11 December 2017. % of MEP shares funded through MEP loans 100% 100% Interest rate on MEP loan 4.52% 4.52% Total amount subscribed $’000 50 100 Number of MEP shares 25,000 50,000 Estia Health Limited 136 Estia Health | 2022-23 Annual Report 101 Estia Health Limited 102 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report D4 SHARE-BASED PAYMENTS At 30 June 2023, the Group had the following share-based payments arrangements: (a) Long-Term Incentive Plan (“LTIP”) Under the LTIP, awards are made to executives who are in a position to make a significant contribution to the Group’s financial and operational performance. LTIP awards are delivered in the form of performance rights entitling the holder to shares in Estia Health Ltd which vest following a period of three years subject to meeting performance measures. Details of performance rights granted prior to 1 July 2022 are disclosed in the relevant annual reports. The FY23 LTI award is subject to the following performance conditions: - 50% of the performance rights will vest subject to Estia Health Ltd shares achieving a Total Shareholder Return (“TSR”) hurdle, measured over a three-year period compared to a comparator group comprising the ASX300 Index excluding mining and energy companies - 50% of the performance rights will vest subject to achieving an Earnings Per Share hurdle in the year ending 30 June 2025. The Group granted a total of 1,148,067 rights (2022: 1,009,506) during the year. (b) Short-Term Incentive Plan (STIP) Under the STIP, awards are made to key managers and executives who are in a position to make a significant contribution to the Group’s financial and operational performance. STIP awards are delivered in a mix of cash and equity. 75% of the award is delivered in cash, with the remaining 25% delivered in performance rights, which require participants to remain employed for an additional 12 months for the performance rights to vest. The STIP performance criteria represent a combination of Group-wide financial and operational targets and other role specific measures. Other role specific measures may include Lost Time injury Frequency Rate reduction targets, organisational culture measures, key project deliverables, and improvements in connection with clinical governance and risk management process. 89,375 performance rights were granted under the STIP during the year (2022: nil). No further performance rights were granted under the retention plan during the years ended 30 June 2022 and 30 June 2023. 558,563 retention performance rights issued in prior years vested during the year ended 30 June Details of performance rights granted prior to 1 July 2022 under the retention plan are disclosed in the relevant (c) Retention Plan (RP) 2023 (2022: 146,673). annual reports. (d) Management Equity Plan (MEP) existing holders, it is no longer offered. The MEP is a legacy plan which was approved by the Board and implemented prior to listing and other than for Under the plan, the former Managing Director and a number of senior employees of the Group were invited to subscribe for shares on the terms specified in the MEP rules. Most MEP participants were also offered a 10 year limited recourse loan to subscribe for MEP shares. The following table details the MEP loans outstanding: 30 June 2023 30 June 2022 Total amount % of MEP shares Interest rate on Number of MEP subscribed funded through shares 25,000 50,000 $’000 50 100 MEP loans 100% 100% MEP loan 4.52% 4.52% All MEP shares listed above were released from escrow on 11 December 2017. D4 SHARE-BASED PAYMENTS (CONTINUED) (e) Movements during the year The following tables illustrate the number and movements in performance rights, which does not have an exercise price (2022: nil), during the year: Performance rights only Outstanding as at 1 July Granted during the year Forfeited during the year Exercised during the year Exercisable as at 30 June 2023 2022 Numbers of rights 3,079,553 1,237,442 (357,289) (558,563) Numbers of rights 3,220,383 1,009,506 (1,003,663) (146,673) 3,401,143 3,079,553 The weighted average fair value of performance rights granted during the year was $1.33 (2022: $1.34). The weighted average share price at the exercise dates for the performance rights exercised during the year was $2.13 (2022: $2.44). (f) Expense recognised in profit or loss The share-based payments expense recognised for employee services received during the year is shown in the following table: Long-term incentive plan expense Short-term incentive plan expense MEP expense Share-based payments and MEP expense SIGNIFICANT ACCOUNTING POLICY 2023 $’000 1,116 286 25 1,427 2022 $’000 995 90 12 1,097 The cost of equity-settled transactions is measured by reference to the fair value at the date at which the grant is made. The fair value is determined by an external valuer using the Binomial model for the EPS performance hurdles and the Monte Carlo simulation for the TSR performance hurdles, taking into account the terms and conditions on which underlying equity instruments were granted, historical and expected dividends, and the share price volatility of the Group relative to that of its competitors so as to predict the share performance. That cost is recognised in employee benefits expense, together with a corresponding increase in equity (Share- based payments reserve), over the period in which the service and performance conditions are fulfilled (the vesting period). The cumulative expense recognised for equity-settled transactions at each reporting date until the vesting date reflects the extent to which the vesting period has expired and the Group’s best estimate of the number of equity instruments that will ultimately vest. The movement in cumulative expense is recognised in employee benefit expense. Service and non-market performance conditions are not taken into account when determining the fair value of awards at the date of grant, but the likelihood of the conditions being met is assessed as part of the best estimate of the number of equity instruments that will ultimately vest. Market performance conditions are reflected within the fair value at the date of grant. Any other conditions attached to an award, but without an associated service requirement, are considered to be non-vesting conditions. Non-vesting conditions are reflected in the fair value of an award and lead to an immediate expensing of an award unless there are also service and/or performance conditions. Estia Health Limited 101 Estia Health Limited 2022-23 Annual Report | Estia Health 137 102 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D4 SHARE-BASED PAYMENTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY (CONTINUED) No expense is recognised for awards that do not ultimately vest, except for equity-settled transactions for which vesting is conditional upon a market or non-vesting condition. These are treated as vesting irrespective of whether or not the market or non-vesting condition is satisfied, provided that all other performance and/or service conditions are satisfied. When the terms of an equity-settled award are modified, the minimum expense recognised is the fair value of the unmodified award at the grant date, provided the original vesting terms of the award are met. An additional expense, measured as at the date of modification, is recognised for any modification that increases the total fair value of the share-based payment transaction, or is otherwise beneficial to the employee. Where an award is cancelled any remaining element of the fair value of the award is expensed immediately through profit or loss. To the extent that the outstanding performance rights are dilutive, the effect of which is reflected in the computation of diluted earnings per share. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Recognition and measurement of fair value Long-Term Incentive Plan (LTIP) As the exercise price is NIL upon vesting, the fair value of the performance rights issued under the LTIP is determined at grant date by utilising methodologies allowable under AASB 2, including the use of a Monte Carlo simulation (TSR component) and the Binomial Model (EPS component). The contractual term of the performance rights is three years and there are no cash settlement alternatives for the employees. The Group does not have a past practice of cash settlement for these awards. Inputs to the models used for the valuation of the LTIPs: Share price at grant date Dividend yield Expected volatility1 Risk free rate Fair value of right – TSR Fair value of right – EPS Fair value of right – RP FY23 Plan FY22 Plan $2.03 and $2.17 4.43% and 4.16% 37% and 38% 3.3% and 3.4% $1.18 - $1.40 $1.78 - $1.94 $2.20 and $2.32 4.0% 50% 0.2% - 1.0% $0.60 - $0.70 $1.98 - $2.07 FY21 Plan $1.29 4.0% 47% 0.8% $0.35 - $0.70 N/A $1.21 1Expected volatility is determined based on annualised historical daily volatility over the three year period to the valuation date, exclusive of any abnormal returns Short-Term Incentive Plan The fair value of the performance rights issued under the STIP is determined at grant date. The number of shares issued are determined by the volume weight average share price of the Group in the 10 trading days following the release of the Group's annual results. The performance rights are deferred for a 12 month period and are settled in the Group's equity if the participants remain employed by the Group at the end of the 12 month period. FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES The Group’s financial liabilities consist of interest-bearing loans and borrowings, trade and other payables, refundable accommodation deposits and lease liabilities which finance the Group’s operations. The Group’s financial assets include trade receivables, derivative financial instruments and cash and short-term deposits that derive directly from its operations. The Group is exposed to market risk, credit risk and liquidity risk. The Group’s senior management oversees the management of these risks. It is the Group’s policy that no trading in derivatives for speculative purposes may be undertaken. Policies for managing each of these risks are summarised below. D5 Market risk Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Market risk comprise three types of risk: interest rate risk, currency risk and other price risk, such as equity price risk and commodity risk. Financial instruments affected by market risk include loans and borrowings and deposits. The Group is not exposed to commodity, equity risks or currency risk. The sensitivity analyses in the following sections relate to the position as at 30 June 2023 and 30 June 2022. The sensitivity analyses have been prepared on the basis that the amount of net debt and the ratio of fixed to floating interest rates of the debt are all constant at 30 June 2023 and 30 June 2022. Furthermore, it is assumed that the sensitivity of the relevant statement of profit or loss item is the effect of the assumed changes in respective market risks. This is based on the financial assets and financial liabilities held at 30 June 2023 and 30 June 2022. Interest rate risk interest rates. Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s cash and cash equivalents and long-term debt obligations which are exposed to floating The Group’s exposure to interest rate risk and the effective interest rate of financial assets and liabilities both recognised and unrecognised at the reporting date are as follows: All other financial assets and liabilities are non-interest bearing. Fixed or Floating Weighted average effective interest rates 2022 % 0.6 Floating 2.3 Floating 1.4 Floating 2023 % 0.5 2.3 4.6 Cash and liquid assets Refundable accommodation deposits – departed residents Derivative financial instruments 3.8 / 4.4 - Pay fixed / receive floating Bank loans notional principal amount. statements, respectively. The Group seeks to reduce interest rate risk arising from the Group’s operations and its sources of finance by entering into interest rate swap contracts (cash flow hedges) in which it agrees to exchange, at specified intervals, the difference between fixed and variable rate interest amounts calculated by reference to an agreed-upon The details of debt and interest rate swap contracts are disclosed in Note D2 and Note C9 to the financial Estia Health Limited 138 Estia Health | 2022-23 Annual Report 103 Estia Health Limited 104 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report D4 SHARE-BASED PAYMENTS (CONTINUED) SIGNIFICANT ACCOUNTING POLICY (CONTINUED) No expense is recognised for awards that do not ultimately vest, except for equity-settled transactions for which vesting is conditional upon a market or non-vesting condition. These are treated as vesting irrespective of whether or not the market or non-vesting condition is satisfied, provided that all other performance and/or service conditions are satisfied. When the terms of an equity-settled award are modified, the minimum expense recognised is the fair value of the unmodified award at the grant date, provided the original vesting terms of the award are met. An additional expense, measured as at the date of modification, is recognised for any modification that increases the total fair value of the share-based payment transaction, or is otherwise beneficial to the employee. Where an award is cancelled any remaining element of the fair value of the award is expensed immediately through profit or loss. To the extent that the outstanding performance rights are dilutive, the effect of which is reflected in the computation of diluted earnings per share. SIGNIFICANT ACCOUNTING JUDGEMENTS, ESTIMATES AND ASSUMPTIONS Recognition and measurement of fair value Long-Term Incentive Plan (LTIP) As the exercise price is NIL upon vesting, the fair value of the performance rights issued under the LTIP is determined at grant date by utilising methodologies allowable under AASB 2, including the use of a Monte Carlo simulation (TSR component) and the Binomial Model (EPS component). The contractual term of the performance rights is three years and there are no cash settlement alternatives for the employees. The Group does not have a past practice of cash settlement for these awards. Inputs to the models used for the valuation of the LTIPs: Share price at grant date $2.03 and $2.17 $2.20 and $2.32 FY23 Plan FY22 Plan FY21 Plan 4.43% and 4.16% 37% and 38% 3.3% and 3.4% $1.18 - $1.40 $1.78 - $1.94 4.0% 50% 0.2% - 1.0% $0.60 - $0.70 $1.98 - $2.07 $1.29 4.0% 47% 0.8% N/A $1.21 $0.35 - $0.70 1Expected volatility is determined based on annualised historical daily volatility over the three year period to the valuation date, exclusive of Dividend yield Expected volatility1 Risk free rate Fair value of right – TSR Fair value of right – EPS Fair value of right – RP any abnormal returns Short-Term Incentive Plan The fair value of the performance rights issued under the STIP is determined at grant date. The number of shares issued are determined by the volume weight average share price of the Group in the 10 trading days following the release of the Group's annual results. The performance rights are deferred for a 12 month period and are settled in the Group's equity if the participants remain employed by the Group at the end of the 12 month period. D5 FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES The Group’s financial liabilities consist of interest-bearing loans and borrowings, trade and other payables, refundable accommodation deposits and lease liabilities which finance the Group’s operations. The Group’s financial assets include trade receivables, derivative financial instruments and cash and short-term deposits that derive directly from its operations. The Group is exposed to market risk, credit risk and liquidity risk. The Group’s senior management oversees the management of these risks. It is the Group’s policy that no trading in derivatives for speculative purposes may be undertaken. Policies for managing each of these risks are summarised below. Market risk Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market prices. Market risk comprise three types of risk: interest rate risk, currency risk and other price risk, such as equity price risk and commodity risk. Financial instruments affected by market risk include loans and borrowings and deposits. The Group is not exposed to commodity, equity risks or currency risk. The sensitivity analyses in the following sections relate to the position as at 30 June 2023 and 30 June 2022. The sensitivity analyses have been prepared on the basis that the amount of net debt and the ratio of fixed to floating interest rates of the debt are all constant at 30 June 2023 and 30 June 2022. Furthermore, it is assumed that the sensitivity of the relevant statement of profit or loss item is the effect of the assumed changes in respective market risks. This is based on the financial assets and financial liabilities held at 30 June 2023 and 30 June 2022. Interest rate risk Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s cash and cash equivalents and long-term debt obligations which are exposed to floating interest rates. The Group’s exposure to interest rate risk and the effective interest rate of financial assets and liabilities both recognised and unrecognised at the reporting date are as follows: All other financial assets and liabilities are non-interest bearing. Cash and liquid assets Refundable accommodation deposits – departed residents Derivative financial instruments Bank loans Weighted average effective interest rates Fixed or Floating 2023 % 0.5 2.3 3.8 / 4.4 4.6 2022 % 0.6 Floating 2.3 Floating - Pay fixed / receive floating 1.4 Floating The Group seeks to reduce interest rate risk arising from the Group’s operations and its sources of finance by entering into interest rate swap contracts (cash flow hedges) in which it agrees to exchange, at specified intervals, the difference between fixed and variable rate interest amounts calculated by reference to an agreed-upon notional principal amount. The details of debt and interest rate swap contracts are disclosed in Note D2 and Note C9 to the financial statements, respectively. Estia Health Limited 103 Estia Health Limited 2022-23 Annual Report | Estia Health 139 104 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D5 FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) Interest rate sensitivity The following table demonstrates the sensitivity to reasonably likely changes in interest rates on its cash, cash equivalents, loans and borrowings after the impact of hedge accounting, assuming all other variables remain constant, on Group’s profit before tax and equity through the impact on floating rate financial instruments: FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) D5 Credit risk (continued) The following table provides information about the expected credit losses for trade receivables, excluding the Australian Government balance of $3,333,000 as at 30 June 2023 (2022: $5,060,000): + 100 basis points - 100 basis points Credit risk Effect on profit before tax Higher / (Lower) Effect on equity Higher / (Lower) 2023 $’000 262 (262) 2022 $’000 (547) 547 2023 $’000 563 (563) 2022 $’000 (383) 383 Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The maximum loss is equal to the carrying amount of the asset. The Group is exposed to credit risk from customer receivables and from its deposits with banks. Approximately 72% (2022: 71%) of the revenue of the Group is obtained from Australian Government funding. This funding is maintained for providers as long as they continue to comply with Accreditation standards and other requirements per the Act. Trade receivables Customer credit risk is managed subject to an established Group policy, procedures and control relating to customer credit risk management. An impairment analysis is performed at each reporting date using a provision matrix to measure expected credit losses. The provision rates are based on days past due for groupings of customers with similar credit risk characteristics, adjusted for any material expected changes to the future credit risk of that group. The Group applies the simplified approach for measuring expected credit losses, using the lifetime expected loss allowance for all trade receivables. Generally, trade and other receivables are written off only once all reasonable avenues to recover the balances have been exhausted. Other receivables are primarily due from the Australian Government. The Group does not believe that there is a material credit risk for these receivables. As at 30 June 2023 Current (not past due) <30 days past due 30-60 days past due 61-90 days past due >90 days past due Total As at 30 June 2022 Current (not past due) <30 days past due 30-60 days past due 61-90 days past due >90 days past due Total Expected credit loss rate % Gross carrying amount $’000 Allowance for expected credit loss $’000 Expected credit loss rate % Gross carrying amount $’000 Allowance for expected credit loss $’000 5 12 21 28 82 26 7 21 28 42 78 30 1,796 651 349 202 851 3,849 1,612 412 239 132 835 3,230 94 75 75 56 701 1,001 108 85 68 56 650 967 There has been no change to the underlying methodology or approach to the calculation of expected credit loss. Estia Health Limited 140 Estia Health | 2022-23 Annual Report 105 Estia Health Limited 106 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D5 FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) Credit risk (continued) The following table provides information about the expected credit losses for trade receivables, excluding the Australian Government balance of $3,333,000 as at 30 June 2023 (2022: $5,060,000): As at 30 June 2023 Current (not past due) <30 days past due 30-60 days past due 61-90 days past due >90 days past due Total As at 30 June 2022 Current (not past due) <30 days past due 30-60 days past due 61-90 days past due >90 days past due Total Expected credit loss rate % Gross carrying amount $’000 Allowance for expected credit loss $’000 5 12 21 28 82 26 1,796 651 349 202 851 3,849 94 75 75 56 701 1,001 Expected credit loss rate % Gross carrying amount $’000 Allowance for expected credit loss $’000 7 21 28 42 78 30 1,612 412 239 132 835 3,230 108 85 68 56 650 967 Other receivables are primarily due from the Australian Government. The Group does not believe that there is a There has been no change to the underlying methodology or approach to the calculation of expected credit loss. FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) D5 Interest rate sensitivity The following table demonstrates the sensitivity to reasonably likely changes in interest rates on its cash, cash equivalents, loans and borrowings after the impact of hedge accounting, assuming all other variables remain constant, on Group’s profit before tax and equity through the impact on floating rate financial instruments: Effect on profit before tax Higher / (Lower) Effect on equity Higher / (Lower) 2023 $’000 262 (262) 2022 $’000 (547) 547 2023 $’000 563 (563) 2022 $’000 (383) 383 + 100 basis points - 100 basis points Credit risk requirements per the Act. Trade receivables Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The maximum loss is equal to the carrying amount of the asset. The Group is exposed to credit risk from customer receivables and from its deposits with banks. Approximately 72% (2022: 71%) of the revenue of the Group is obtained from Australian Government funding. This funding is maintained for providers as long as they continue to comply with Accreditation standards and other Customer credit risk is managed subject to an established Group policy, procedures and control relating to customer credit risk management. An impairment analysis is performed at each reporting date using a provision matrix to measure expected credit losses. The provision rates are based on days past due for groupings of customers with similar credit risk characteristics, adjusted for any material expected changes to the future credit risk of that group. The Group applies the simplified approach for measuring expected credit losses, using the lifetime expected loss allowance Generally, trade and other receivables are written off only once all reasonable avenues to recover the balances for all trade receivables. have been exhausted. material credit risk for these receivables. Estia Health Limited 105 Estia Health Limited 2022-23 Annual Report | Estia Health 141 106 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) D5 FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) Liquidity risk The Group regularly monitors its risk to a shortage of funds. The Group maintains a balance between continuity of funding and flexibility through its financing facilities which are available for potential acquisitions, capital investments and working capital requirements. The Group has evaluated the risk concentration relating to the refinancing of its debt and concluded it to be low as a result of the maturity profile further referenced as follows. The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments. On demand $’000 Less than 12 months $’000 1 to 5 years $’000 More than 5 years $’000 Total $’000 As at 30 June 2023 1,147 Trade and other payables Loans and borrowings (including future interest) - Refundable accommodation deposits and bonds 1,027,537 596 Other financial liabilities - Lease liabilities Total 1,029,280 As at 30 June 2022 Trade and other payables Loans and borrowings (including future interest) Refundable accommodation deposits and bonds Other financial liabilities Lease liabilities Total Capital management 1,172 - 884,069 466 - 885,707 54,152 2,423 - - 5,458 62,033 50,963 1,691 - - 5,497 - 77,505 - - 20,626 98,131 - 104,529 - - 20,193 - - - - 51,316 55,299 79,928 1,027,537 596 77,400 51,316 1,240,760 - - - - 55,788 52,135 106,220 884,069 466 81,478 58,151 124,722 55,788 1,124,368 The Group's capital management strategy focuses on maintaining a strong capital base to support its ongoing operations and growth initiatives, while ensuring prudent risk management and financial stability. The primary objective of the Group’s capital management strategy is to ensure that the Company maintains adequate capital resources to support its business activities, enhance shareholder value, and meet regulatory requirements. The policy aims to strike a balance between providing a competitive return to shareholders and maintaining financial flexibility. The Group’s capital management policy is subject to market conditions, regulatory changes, and the evolving needs of the business. As a result, capital management is regularly reviewed in light of prevailing circumstances. D5 FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) Capital management (Continued) Key Components of the Capital Management Policy. Capital Structure Optimisation: The Group continuously evaluates its capital structure to ensure an optimal mix of debt and equity. This includes monitoring the Company's leverage ratios and maintaining a sustainable level of debt, taking into account interest costs, credit ratings, and financial covenants. Risk Management: risks associated with its capital, such as interest rate risk, liquidity risk, and credit risk are actively identified, assessed, and managed. Risk mitigation strategies are implemented to safeguard the Company's financial position and ensure compliance with regulatory requirements. Dividend Policy and Share Buybacks: the Group maintains a prudent dividend policy, considering various factors such as profitability, cash flows, capital requirements for growth, and the need to retain sufficient earnings to support ongoing operations and future investments. The Group may also include share buybacks as a component of its capital management policy, subject to market conditions, and regulatory approvals. Share buybacks can be utilised to return capital to shareholders and enhance shareholder value when deemed appropriate and in the best interests of the Company. Capital Expenditure and Investment Allocation: the Group allocates capital resources towards strategic initiatives, including organic growth, acquisitions, and capital expenditure projects. Investments are assessed based on their potential for generating long-term value and alignment with the Company's strategic objectives. Financial Planning and Forecasting: The Group engages in detailed financial planning and forecasting processes to assess its future capital requirements and assess future funding needs. Scenario analysis is conducted to evaluate the potential impact of adverse economic conditions or unforeseen events on the Company's capital position. Compliance and Reporting: The Group adheres to relevant legal and regulatory requirements regarding capital management. The Company discloses its capital management practices and key financial ratios in its financial statements and periodic reports to provide transparency to stakeholders, including the Department of Health and Aged Care. Estia Health Limited 142 Estia Health | 2022-23 Annual Report 107 Estia Health Limited 108 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) SECTION D: CAPITAL, FINANCING, RADS AND RISK (CONTINUED) Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) D5 Liquidity risk The Group regularly monitors its risk to a shortage of funds. The Group maintains a balance between continuity of funding and flexibility through its financing facilities which are available for potential acquisitions, capital investments and working capital requirements. The Group has evaluated the risk concentration relating to the refinancing of its debt and concluded it to be low as a result of the maturity profile further referenced as follows. The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments. On Less than 1 to 5 More than demand 12 months $’000 $’000 years $’000 5 years $’000 Loans and borrowings (including future interest) Refundable accommodation deposits and bonds 1,027,537 1,147 54,152 2,423 77,505 1,029,280 62,033 5,458 20,626 98,131 51,316 77,400 51,316 1,240,760 - - - - - - - - - - 596 - - - - 466 Total $’000 55,299 79,928 1,027,537 596 52,135 106,220 884,069 466 - - - - - - - - Loans and borrowings (including future interest) 1,691 104,529 Refundable accommodation deposits and bonds 884,069 1,172 50,963 As at 30 June 2023 Trade and other payables Other financial liabilities Lease liabilities Total As at 30 June 2022 Trade and other payables Other financial liabilities Lease liabilities Total Capital management 5,497 20,193 55,788 81,478 885,707 58,151 124,722 55,788 1,124,368 The Group's capital management strategy focuses on maintaining a strong capital base to support its ongoing operations and growth initiatives, while ensuring prudent risk management and financial stability. The primary objective of the Group’s capital management strategy is to ensure that the Company maintains adequate capital resources to support its business activities, enhance shareholder value, and meet regulatory requirements. The policy aims to strike a balance between providing a competitive return to shareholders and maintaining financial flexibility. The Group’s capital management policy is subject to market conditions, regulatory changes, and the evolving needs of the business. As a result, capital management is regularly reviewed in light of prevailing circumstances. D5 FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES (CONTINUED) Capital management (Continued) Key Components of the Capital Management Policy. Capital Structure Optimisation: The Group continuously evaluates its capital structure to ensure an optimal mix of debt and equity. This includes monitoring the Company's leverage ratios and maintaining a sustainable level of debt, taking into account interest costs, credit ratings, and financial covenants. Risk Management: risks associated with its capital, such as interest rate risk, liquidity risk, and credit risk are actively identified, assessed, and managed. Risk mitigation strategies are implemented to safeguard the Company's financial position and ensure compliance with regulatory requirements. Dividend Policy and Share Buybacks: the Group maintains a prudent dividend policy, considering various factors such as profitability, cash flows, capital requirements for growth, and the need to retain sufficient earnings to support ongoing operations and future investments. The Group may also include share buybacks as a component of its capital management policy, subject to market conditions, and regulatory approvals. Share buybacks can be utilised to return capital to shareholders and enhance shareholder value when deemed appropriate and in the best interests of the Company. Capital Expenditure and Investment Allocation: the Group allocates capital resources towards strategic initiatives, including organic growth, acquisitions, and capital expenditure projects. Investments are assessed based on their potential for generating long-term value and alignment with the Company's strategic objectives. Financial Planning and Forecasting: The Group engages in detailed financial planning and forecasting processes to assess its future capital requirements and assess future funding needs. Scenario analysis is conducted to evaluate the potential impact of adverse economic conditions or unforeseen events on the Company's capital position. Compliance and Reporting: The Group adheres to relevant legal and regulatory requirements regarding capital management. The Company discloses its capital management practices and key financial ratios in its financial statements and periodic reports to provide transparency to stakeholders, including the Department of Health and Aged Care. Estia Health Limited 107 Estia Health Limited 2022-23 Annual Report | Estia Health 143 108 E Other Information NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION E: OTHER INFORMATION SECTION E: OTHER INFORMATION (CONTINUED) This section includes information required to be disclosed under the Australian Accounting Standards and other pronouncements, that is not immediately related to the individual line items in the financial statements. E3 AUDITOR REMUNERATION E1 RELATED PARTY DISCLOSURES Note E6 provides the information about the Group’s structure including the details of the subsidiaries and the holding company. Note D4 (d) provides the information about the MEP loans, which was a legacy plan that offered a 10 year limited recourse loan to subscribe for MEP shares to its participants including the former Managing Director and a number of senior employees of the Group. The table below discloses the compensation recognised as an expense during the reporting period related to Key Management Personnel. Short-term employee benefits Post-employment benefits Share-based payments Termination benefits Total compensation of key management personnel 2023 $’000 3,005 155 1,061 139 4,360 2022 $’000 2,963 135 820 - 3,918 There were no other transactions and outstanding balances that have been entered into with related parties for the relevant financial year. E2 COMMITMENTS AND CONTINGENCIES Capital commitments During the year, the Group entered into contracts relating to the development of aged care homes of which there were remaining capital commitments at 30 June 2023 of $24,495,000 (2022: $60,331,000). The Group had also entered into contracts for the purchase of land for future development with a total value of $13,635,000. One of these contracts, for land at Findon in South Australia, settled for a sum of $5,355,000 on 5th July 2023 as referenced in Note E9 on page 148. Bank guarantees Bank guarantees totalling $15,100,000 (2022: $7,674,000) have been issued in relation to the Group's leased properties and Workcover arrangements, under the terms of the Facility disclosed in Note D2. As at the date of signing this report, the Directors are not aware of any situations that have arisen that would require bank guarantees to be presented or redeemed. Grant opportunity to reimburse increased leave entitlements The 2023 Federal Budget measures included $98,700,000 allocated to a future grant opportunity to provide one- off funding to assist residential aged care providers in meeting historical leave liabilities which were increased at 30 June 2023 because of the Fair Work Commission 15% increase in the Aged Care Award. The increase in the Group’s leave provisions as a result of the Fair Work Commission 15% increase in the Aged Care Award was approximately $9,054,000 as explained in Note C7 on page124. The Australian Government advised that the grant opportunity would reimburse a proportion of eligible employees’ annual leave, personal leave and long service leave entitlements accrued at 30 June 2023. No details of this scheme have been released by the Government and therefore there can be no reasonable assurance of any amounts which may in future be available to the Group under the grant opportunity. Audit or review of the financial report Tax compliance services the auditor Total auditor remuneration Fees for assurance services that are not required by legislation to be provided by The auditor of Estia Health Limited and its subsidiaries is Ernst & Young. 2023 $’000 928 255 37 1,220 2022 $’000 810 159 38 1,007 E4 CHANGES IN ACCOUNTING POLICY Changes in accounting policy, disclosures, standards and interpretations The accounting policies adopted in preparation of the Consolidated Financial Statements are consistent with those followed in the preparation of the Group’s Consolidated Financial Statements for the year ended 30 June 2022, except for the adoption of amendments to standards effective as of 1 July 2022. The Group has not early adopted any other standard, interpretation or amendment that has been issued but is not yet effective. New and Amended Accounting Standards and Interpretations The amendments and interpretations apply for the first time in the current financial year do not have a significant impact on the financial statements of the Group. Standards issued but not yet effective A number of other accounting standards and interpretations have been issued and will be applicable in future periods. While these remain subject to ongoing assessment, no significant impacts have been identified to date. These standards have not been applied in the preparation of these financial statements. E5 SEGMENT REPORTING For management reporting purposes, the Group has identified one reportable segment. Estia Health operates predominantly in one business and geographical segment being the provision of residential aged care services in Australia. The Group’s operating performance is evaluated across the portfolio as a whole by the Chief Executive Officer on a monthly basis and is measured consistently with the information provided in these Consolidated Financial Statements. Estia Health Limited 144 Estia Health | 2022-23 Annual Report 109 Estia Health Limited 110 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION E: OTHER INFORMATION SECTION E: OTHER INFORMATION (CONTINUED) This section includes information required to be disclosed under the Australian Accounting Standards and other pronouncements, that is not immediately related to the individual line items in the financial E3 AUDITOR REMUNERATION statements. E1 RELATED PARTY DISCLOSURES Note E6 provides the information about the Group’s structure including the details of the subsidiaries and the holding company. Note D4 (d) provides the information about the MEP loans, which was a legacy plan that offered a 10 year limited recourse loan to subscribe for MEP shares to its participants including the former Managing Director and a number of senior employees of the Group. The table below discloses the compensation recognised as an expense during the reporting period related to Key Management Personnel. 2023 $’000 3,005 155 1,061 139 4,360 2022 $’000 2,963 135 820 - 3,918 Short-term employee benefits Post-employment benefits Share-based payments Termination benefits Total compensation of key management personnel the relevant financial year. E2 Capital commitments COMMITMENTS AND CONTINGENCIES There were no other transactions and outstanding balances that have been entered into with related parties for During the year, the Group entered into contracts relating to the development of aged care homes of which there were remaining capital commitments at 30 June 2023 of $24,495,000 (2022: $60,331,000). The Group had also entered into contracts for the purchase of land for future development with a total value of $13,635,000. One of these contracts, for land at Findon in South Australia, settled for a sum of $5,355,000 on 5th July 2023 as referenced in Note E9 on page 148. Bank guarantees Bank guarantees totalling $15,100,000 (2022: $7,674,000) have been issued in relation to the Group's leased properties and Workcover arrangements, under the terms of the Facility disclosed in Note D2. As at the date of signing this report, the Directors are not aware of any situations that have arisen that would require bank guarantees to be presented or redeemed. Grant opportunity to reimburse increased leave entitlements The 2023 Federal Budget measures included $98,700,000 allocated to a future grant opportunity to provide one- off funding to assist residential aged care providers in meeting historical leave liabilities which were increased at 30 June 2023 because of the Fair Work Commission 15% increase in the Aged Care Award. The increase in the Group’s leave provisions as a result of the Fair Work Commission 15% increase in the Aged Care Award was approximately $9,054,000 as explained in Note C7 on page124. The Australian Government advised that the grant opportunity would reimburse a proportion of eligible employees’ annual leave, personal leave and long service leave entitlements accrued at 30 June 2023. No details of this scheme have been released by the Government and therefore there can be no reasonable assurance of any amounts which may in future be available to the Group under the grant opportunity. Audit or review of the financial report Tax compliance services Fees for assurance services that are not required by legislation to be provided by the auditor Total auditor remuneration The auditor of Estia Health Limited and its subsidiaries is Ernst & Young. 2023 $’000 928 255 37 1,220 2022 $’000 810 159 38 1,007 E4 CHANGES IN ACCOUNTING POLICY Changes in accounting policy, disclosures, standards and interpretations The accounting policies adopted in preparation of the Consolidated Financial Statements are consistent with those followed in the preparation of the Group’s Consolidated Financial Statements for the year ended 30 June 2022, except for the adoption of amendments to standards effective as of 1 July 2022. The Group has not early adopted any other standard, interpretation or amendment that has been issued but is not yet effective. New and Amended Accounting Standards and Interpretations The amendments and interpretations apply for the first time in the current financial year do not have a significant impact on the financial statements of the Group. Standards issued but not yet effective A number of other accounting standards and interpretations have been issued and will be applicable in future periods. While these remain subject to ongoing assessment, no significant impacts have been identified to date. These standards have not been applied in the preparation of these financial statements. E5 SEGMENT REPORTING For management reporting purposes, the Group has identified one reportable segment. Estia Health operates predominantly in one business and geographical segment being the provision of residential aged care services in Australia. The Group’s operating performance is evaluated across the portfolio as a whole by the Chief Executive Officer on a monthly basis and is measured consistently with the information provided in these Consolidated Financial Statements. Estia Health Limited 109 Estia Health Limited 2022-23 Annual Report | Estia Health 145 110 100 100 100 Australia Australia Estia Health Residential Aged Care Pty Limited OC Health Ballarat Pty Limited1 - 1 The entity’s operations, assets and liabilities were transferred to Estia Investments Pty Limited immediately after the acquisition. The entity has NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 SECTION E: OTHER INFORMATION (CONTINUED) E6 INFORMATION RELATING TO SUBSIDIARIES The ultimate parent entity of the Group is Estia Health Limited. The Consolidated Financial Statements incorporate the assets, liabilities and results of Estia Health Limited and the following controlled entities, which are parties to the Deed of Cross Guarantee except for OC Health Ballarat Pty Limited. Estia Finance Pty Limited Estia Investments Pty Limited Country of Incorporation Australia Australia % Owned 2023 % 100 100 2022 % 100 100 SECTION E: OTHER INFORMATION (CONTINUED) E7 2016/785. PARENT ENTITY INFORMATION (CONTINUED) Deed of cross guarantee Each party to the deed of cross guarantee, as identified in Note E6, guarantees the debts of the others. By entering into the deed, the subsidiaries are relieved from the requirements of preparation, audit and lodgement of a financial report and a directors’ report under ASIC Corporations (Wholly-owned Companies) Instrument Together with Estia Health Limited, the entities represent a ‘Closed Group’ for the purposes of the ASIC instrument. The Statement of Financial Position and the Statement of Profit or Loss and Other Comprehensive Income of the Closed Group are the same as the Estia Health consolidated group. E8 TREATMENT OF GST Revenue, expenses and assets are recognised net of the amount of GST, except: • when the GST incurred on a purchase of goods or services is not recoverable from the Australian Taxation Office, in which case the GST is recognised as part of the cost of acquisition of the asset or as part of the expense item, as applicable; and, • receivables and payables, which are stated with the amount of GST included. The net amount of GST recoverable from, or payable to, the Australian Taxation Office is included as part of receivables or payables in the statement of financial position. Commitments and contingencies are disclosed net of the amount of GST, where the GST is expected to be recoverable. since been dormant. E7 PARENT ENTITY INFORMATION Information relating to Estia Health Limited Current assets Non-current assets Total assets Current liabilities Non-current liabilities Total liabilities Net assets Issued capital Reserves Accumulated losses Total shareholders’ equity Profit for the year Total comprehensive profit for the year 2023 $’000 2022 $’000 371,176 570,398 941,574 11,930 229,730 241,660 331,667 570,398 902,065 - 223,634 223,634 699,914 678,431 796,473 4,234 (100,793) 795,748 3,483 (120,800) 699,914 678,431 29,567 29,567 30,806 30,806 Subsequent to the end of the financial year, a wholly owned subsidiary of the Company, Estia Finance Pty Limited, determined that a $11,100,000 dividend (2022: $4,075,000) from its FY23 profits be paid to the Company. As a result, the distributable profit of the Company for the period (including this dividend) is $40,667,000 (2022: $34,881,000). The information presented above relating to the Parent is prepared using the same accounting policies that apply to the Group, except for the recognition and measurement of investments in subsidiaries which are carried at cost. Estia Health Limited 146 Estia Health | 2022-23 Annual Report 111 Estia Health Limited 112 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report SECTION E: OTHER INFORMATION (CONTINUED) E7 PARENT ENTITY INFORMATION (CONTINUED) Deed of cross guarantee Each party to the deed of cross guarantee, as identified in Note E6, guarantees the debts of the others. By entering into the deed, the subsidiaries are relieved from the requirements of preparation, audit and lodgement of a financial report and a directors’ report under ASIC Corporations (Wholly-owned Companies) Instrument 2016/785. Together with Estia Health Limited, the entities represent a ‘Closed Group’ for the purposes of the ASIC instrument. The Statement of Financial Position and the Statement of Profit or Loss and Other Comprehensive Income of the Closed Group are the same as the Estia Health consolidated group. E8 TREATMENT OF GST Revenue, expenses and assets are recognised net of the amount of GST, except: • when the GST incurred on a purchase of goods or services is not recoverable from the Australian Taxation Office, in which case the GST is recognised as part of the cost of acquisition of the asset or as part of the expense item, as applicable; and, receivables and payables, which are stated with the amount of GST included. • The net amount of GST recoverable from, or payable to, the Australian Taxation Office is included as part of receivables or payables in the statement of financial position. Commitments and contingencies are disclosed net of the amount of GST, where the GST is expected to be recoverable. SECTION E: OTHER INFORMATION (CONTINUED) INFORMATION RELATING TO SUBSIDIARIES The ultimate parent entity of the Group is Estia Health Limited. E6 Pty Limited. The Consolidated Financial Statements incorporate the assets, liabilities and results of Estia Health Limited and the following controlled entities, which are parties to the Deed of Cross Guarantee except for OC Health Ballarat Country of Incorporation Australia Australia Australia Australia % Owned 2023 2022 % 100 100 100 100 % 100 100 100 - 1 The entity’s operations, assets and liabilities were transferred to Estia Investments Pty Limited immediately after the acquisition. The entity has since been dormant. Estia Finance Pty Limited Estia Investments Pty Limited Estia Health Residential Aged Care Pty Limited OC Health Ballarat Pty Limited1 E7 PARENT ENTITY INFORMATION Information relating to Estia Health Limited Current assets Non-current assets Total assets Current liabilities Non-current liabilities Total liabilities Net assets Issued capital Reserves Accumulated losses Total shareholders’ equity Profit for the year Total comprehensive profit for the year 2023 $’000 2022 $’000 371,176 570,398 941,574 11,930 229,730 241,660 331,667 570,398 902,065 - 223,634 223,634 699,914 678,431 796,473 795,748 4,234 3,483 (100,793) (120,800) 699,914 678,431 29,567 29,567 30,806 30,806 Subsequent to the end of the financial year, a wholly owned subsidiary of the Company, Estia Finance Pty Limited, determined that a $11,100,000 dividend (2022: $4,075,000) from its FY23 profits be paid to the Company. As a result, the distributable profit of the Company for the period (including this dividend) is $40,667,000 (2022: $34,881,000). The information presented above relating to the Parent is prepared using the same accounting policies that apply to the Group, except for the recognition and measurement of investments in subsidiaries which are carried at cost. Estia Health Limited 111 Estia Health Limited 2022-23 Annual Report | Estia Health 147 112 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 DIRECTORS' DECLARATION SECTION E: OTHER INFORMATION (CONTINUED) E9 SUBSEQUENT EVENTS Government Grants $1,940,000 of COVID-19 costs reimbursement claims recognised as receivable at 30 June 2023 were subsequently remitted as cash at the date of this report. Proposed Acquisition of the Company by Bain Capital On 7 August 2023, the Company advised the ASX that it had entered into a Scheme Implementation Agreement (“SIA”) with Bain Capital for the acquisition of all of the issued shares in the Company by way of a Scheme of Arrangement (“Scheme”). The SIA was also provided to the ASX on 7 August 2023. The Company’s shareholders will be given the opportunity to vote on the Scheme at a meeting which is expected to be held in November 2023. If the Scheme is approved and implemented, shareholders will receive total cash consideration of $3.20 per share, less the cash amount of any dividends declared and paid after the date of entry into the SIA. Royal Freemasons homes acquisition The Group entered into a binding contract with Royal Freemasons to purchase two operational homes with a total of 264 operational places in Bendigo and Benalla in Victoria on 1 August 2023 for an estimated cash consideration of $17,300,000 which is expected to settle in October 2023. South Australia land acquisition On 5 July 2023, the Group completed the purchase of a block of land at Findon, SA, with an approved Development Application for a 120 bed residential aged care home from Premier Health Care for $5,355,000 cash consideration. Other than those mentioned above, no matters or circumstances have arisen since the end of the reporting period which significantly affected, or may significantly affect, the operations of the Group, the results of those operations, or the state of affairs of the Group in future financial years. In accordance with a resolution of the directors of Estia Health Limited, I state that: 1. in the opinion of the directors: (a) the financial statements and notes of the consolidated entity for the financial year ended 30 June 2023 are in accordance with the Corporations Act 2001, including: (i) giving a true and fair view of the consolidated entity’s financial position as at 30 June 2023 and of its performance for the year ended on that date; and (ii) complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations Regulations 2001; (b) the financial statements and notes also comply with International Financial Reporting Standards as (c) there are reasonable grounds to believe that the Group will be able to pay its debts as and when they disclosed in Note A3; and become due and payable; and (d) there are reasonable grounds to believe that the Company and the controlled entities identified in Note E6 of the financial statements will be able to meet any obligations or liabilities to which they are or may become subject to by virtue of the Deed of Cross Guarantee between the Company and those controlled entities pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785). 2. This declaration has been made after receiving the declarations required to be made to the directors by the Chief Executive Officer and Chief Financial Officer in accordance with section 295A of the Corporations Act 2001 for the financial year ended 30 June 2023. On behalf of the Board Dr. Gary H Weiss AM Chairman Sydney 22 August 2023 Estia Health Limited 148 Estia Health | 2022-23 Annual Report 113 Estia Health Limited 114 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Directors’ Declaration Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2023 DIRECTORS' DECLARATION SECTION E: OTHER INFORMATION (CONTINUED) E9 SUBSEQUENT EVENTS Government Grants $1,940,000 of COVID-19 costs reimbursement claims recognised as receivable at 30 June 2023 were subsequently remitted as cash at the date of this report. Proposed Acquisition of the Company by Bain Capital On 7 August 2023, the Company advised the ASX that it had entered into a Scheme Implementation Agreement (“SIA”) with Bain Capital for the acquisition of all of the issued shares in the Company by way of a Scheme of Arrangement (“Scheme”). The SIA was also provided to the ASX on 7 August 2023. The Company’s shareholders will be given the opportunity to vote on the Scheme at a meeting which is expected to be held in November 2023. If the Scheme is approved and implemented, shareholders will receive total cash consideration of $3.20 per share, less the cash amount of any dividends declared and paid after the date of entry into the SIA. Royal Freemasons homes acquisition The Group entered into a binding contract with Royal Freemasons to purchase two operational homes with a total of 264 operational places in Bendigo and Benalla in Victoria on 1 August 2023 for an estimated cash consideration of $17,300,000 which is expected to settle in October 2023. South Australia land acquisition On 5 July 2023, the Group completed the purchase of a block of land at Findon, SA, with an approved Development Application for a 120 bed residential aged care home from Premier Health Care for $5,355,000 cash consideration. Other than those mentioned above, no matters or circumstances have arisen since the end of the reporting period which significantly affected, or may significantly affect, the operations of the Group, the results of those operations, or the state of affairs of the Group in future financial years. In accordance with a resolution of the directors of Estia Health Limited, I state that: 1. in the opinion of the directors: (a) the financial statements and notes of the consolidated entity for the financial year ended 30 June 2023 are in accordance with the Corporations Act 2001, including: (i) (ii) giving a true and fair view of the consolidated entity’s financial position as at 30 June 2023 and of its performance for the year ended on that date; and complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations Regulations 2001; (b) (c) (d) the financial statements and notes also comply with International Financial Reporting Standards as disclosed in Note A3; and there are reasonable grounds to believe that the Group will be able to pay its debts as and when they become due and payable; and there are reasonable grounds to believe that the Company and the controlled entities identified in Note E6 of the financial statements will be able to meet any obligations or liabilities to which they are or may become subject to by virtue of the Deed of Cross Guarantee between the Company and those controlled entities pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785). 2. This declaration has been made after receiving the declarations required to be made to the directors by the Chief Executive Officer and Chief Financial Officer in accordance with section 295A of the Corporations Act 2001 for the financial year ended 30 June 2023. On behalf of the Board Dr. Gary H Weiss AM Chairman Sydney 22 August 2023 Estia Health Limited 113 Estia Health Limited 2022-23 Annual Report | Estia Health 149 114 Independent Auditor’s Report Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited Independent auditor’s report to the members of Estia Health Limited Report on the Audit of the Financial Report Report on the Audit of the Financial Report Opinion We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at Opinion 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries consolidated statement of changes in equity and consolidated statement of cash flows for the year (collectively the Group), which comprises the consolidated statement of financial position as at then ended, notes to the financial statements, including a summary of significant accounting policies, 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, and the directors’ declaration. consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, In our opinion, the accompanying financial report of the Group is in accordance with the Corporations and the directors’ declaration. Act 2001, including: In our opinion, the accompanying financial report of the Group is in accordance with the Corporations a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 Act 2001, including: and of its consolidated financial performance for the year ended on that date; and a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. and of its consolidated financial performance for the year ended on that date; and Basis for opinion b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial Basis for opinion report section of our report. We are independent of the Group in accordance with the auditor We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under independence requirements of the Corporations Act 2001 and the ethical requirements of the those standards are further described in the Auditor’s responsibilities for the audit of the financial Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional report section of our report. We are independent of the Group in accordance with the auditor Accountants (including Independence Standards) (the Code) that are relevant to our audit of the independence requirements of the Corporations Act 2001 and the ethical requirements of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional the Code. Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis the Code. for our opinion. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Key audit matters for our opinion. Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of Key audit matters our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide Key audit matters are those matters that, in our professional judgement, were of most significance in a separate opinion on these matters. For each matter below, our description of how our audit our audit of the financial report of the current year. These matters were addressed in the context of addressed the matter is provided in that context. our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context. We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial report section of our report, including in relation to these matters. Accordingly, our audit included the performance of procedures designed to respond to our assessment of the risks of material misstatement of the financial report. The results of our audit procedures, including the procedures performed to address the matters below, provide the basis for our audit opinion on the accompanying financial report. Business Combinations Why significant How our audit addressed the key audit matter During the year ended 30 June 2023, the Group Our audit procedures included the following: undertook two acquisitions which were accounted for • Obtained and assessed the underlying transaction as business combinations under AASB 3 Business agreements; Combinations. On 1 December 2022, the Group finalised a purchase agreement with Premier Health Care to acquire four homes (two homes each in South Australia and Queensland) adding 409 resident places to its • Assessed that the contractual agreements to acquire the two development sites are independent to the Premier Health Care acquisition; • Evaluated the Group’s assessment that the transactions constituted business combinations in accordance with the requirements of AASB 3; portfolio. Separate to the Premier Health Care acquisition, the Group entered into contractual agreements to acquire two additional development • Evaluated the Group’s determination of the acquisition dates having regard to the date control of the homes was obtained; • Agreed the gross purchase price and milestone payments included in the transaction agreements to bank statements; • Performed audit procedures relating to the acquisition date balances including RAD/Bond balances and employee provisions; • Obtained and evaluated the Group’s calculation of the working capital adjustments and assessed whether these had been appropriately adjusted from net consideration transferred; • Assessed the competence, capabilities and objectivity of the external valuer used by management; • Involving our valuation specialists, we assessed the key assumptions underlying the fair value of properties, plant and equipment acquired; • Assessed the appropriateness of transaction costs associated with the acquisitions being expensed in the year ended 30 June 2023; and • Assessed the adequacy of the Group’s disclosures in the financial statements. sites. The acquisition of the two additional sites was assessed to be a separate transaction from the Premier Health Care acquisition. On 1 May 2023, the Group finalised a purchase agreement with OC Health Pty Ltd to acquire one home (in Victoria) adding 120 resident places to its portfolio. The Group determined the fair value of properties, plant and equipment with the support of an independent external valuer. The Group disclosed in Note C9 to the consolidated financial report the method of assessing the nature of the transactions, including the significant underlying assumptions and the results of the assessment. Transaction costs associated with the business combinations were expensed in profit or loss. Business combinations were considered a key audit matter due to the quantum of related balances and the complexity of the accounting for these transactions, requiring the Group to exercise judgement in determining the fair value of acquired assets and liabilities and determining the goodwill. A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 150 Estia Health | 2022-23 Annual Report A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Independent Auditor’s Report Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited Independent auditor’s report to the members of Estia Health Limited Report on the Audit of the Financial Report Report on the Audit of the Financial Report Opinion We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at Opinion 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries consolidated statement of changes in equity and consolidated statement of cash flows for the year (collectively the Group), which comprises the consolidated statement of financial position as at then ended, notes to the financial statements, including a summary of significant accounting policies, 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, and the directors’ declaration. consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, In our opinion, the accompanying financial report of the Group is in accordance with the Corporations and the directors’ declaration. Act 2001, including: In our opinion, the accompanying financial report of the Group is in accordance with the Corporations a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 Act 2001, including: and of its consolidated financial performance for the year ended on that date; and a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. and of its consolidated financial performance for the year ended on that date; and Basis for opinion b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial Basis for opinion report section of our report. We are independent of the Group in accordance with the auditor We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under independence requirements of the Corporations Act 2001 and the ethical requirements of the those standards are further described in the Auditor’s responsibilities for the audit of the financial Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional report section of our report. We are independent of the Group in accordance with the auditor Accountants (including Independence Standards) (the Code) that are relevant to our audit of the independence requirements of the Corporations Act 2001 and the ethical requirements of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional the Code. Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis the Code. for our opinion. Key audit matters for our opinion. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of Key audit matters our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide Key audit matters are those matters that, in our professional judgement, were of most significance in a separate opinion on these matters. For each matter below, our description of how our audit our audit of the financial report of the current year. These matters were addressed in the context of addressed the matter is provided in that context. our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context. Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial report section of our report, including in relation to these matters. Accordingly, our audit included the performance of procedures designed to respond to our assessment of the risks of Report on the Audit of the Financial Report material misstatement of the financial report. The results of our audit procedures, including the procedures performed to address the matters below, provide the basis for our audit opinion on the accompanying financial report. Why significant Opinion Business Combinations We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at Our audit procedures included the following: 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, • Obtained and assessed the underlying transaction consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, and the directors’ declaration. During the year ended 30 June 2023, the Group undertook two acquisitions which were accounted for as business combinations under AASB 3 Business Combinations. How our audit addressed the key audit matter agreements; • Assessed that the contractual agreements to acquire the two development sites are independent to the Premier Health Care acquisition; In our opinion, the accompanying financial report of the Group is in accordance with the Corporations Act 2001, including: • Evaluated the Group’s assessment that the a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 transactions constituted business combinations in accordance with the requirements of AASB 3; and of its consolidated financial performance for the year ended on that date; and On 1 December 2022, the Group finalised a purchase agreement with Premier Health Care to acquire four homes (two homes each in South Australia and Queensland) adding 409 resident places to its portfolio. Separate to the Premier Health Care into contractual acquisition, the Group entered agreements to acquire two additional development sites. The acquisition of the two additional sites was assessed to be a separate transaction from the Premier Health Care acquisition. Basis for opinion • Evaluated the Group’s determination of the acquisition dates having regard to the date control of the homes was obtained; • Agreed the gross purchase price and milestone payments included in the transaction agreements to bank statements; b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. • Performed audit procedures relating to the On 1 May 2023, the Group finalised a purchase agreement with OC Health Pty Ltd to acquire one home (in Victoria) adding 120 resident places to its portfolio. The Group determined the fair value of properties, plant and equipment with the support of an independent external valuer. The Group disclosed in Note C9 to the consolidated financial report the method of assessing the nature of the transactions, including the significant underlying assumptions and the results of the assessment. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial acquisition date balances including RAD/Bond balances and employee provisions; report section of our report. We are independent of the Group in accordance with the auditor • Obtained and evaluated the Group’s calculation of independence requirements of the Corporations Act 2001 and the ethical requirements of the the working capital adjustments and assessed Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional whether these had been appropriately adjusted Accountants (including Independence Standards) (the Code) that are relevant to our audit of the from net consideration transferred; financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with • Assessed the competence, capabilities and the Code. objectivity of the external valuer used by management; We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Involving our valuation specialists, we assessed the key assumptions underlying the fair value of for our opinion. properties, plant and equipment acquired; • Assessed the appropriateness of transaction costs associated with the acquisitions being Key audit matters are those matters that, in our professional judgement, were of most significance in expensed in the year ended 30 June 2023; and our audit of the financial report of the current year. These matters were addressed in the context of • Assessed the adequacy of the Group’s disclosures our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit Business combinations were considered a key audit addressed the matter is provided in that context. matter due to the quantum of related balances and the complexity of the accounting for these transactions, in requiring the Group to exercise determining the fair value of acquired assets and liabilities and determining the goodwill. Transaction costs associated with the business combinations were expensed in profit or loss. Key audit matters in the financial statements. judgement • A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 2022-23 Annual Report | Estia Health 151 Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited Carrying Value of Goodwill Why significant How our audit addressed the key audit matter At 30 June 2023 the Group’s goodwill balance was Report on the Audit of the Financial Report $718 million which represents 40% of total assets. We assessed the appropriateness of the allocation of goodwill to the group of CGUs and composition of its carrying amount. Construction in Progress Why significant How our audit addressed the key audit matter Costs of $46 million were incurred during the year that Our audit procedures included the following: The Group reviews the carrying amount of goodwill annually, or more frequently, if impairment indicators are present. Opinion Involving our valuation specialists, we assessed the key assumptions underlying the discounted cash flow model. In doing so, we: discounted cash flow model; We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at The group of cash generating units (CGUs) to which • Tested the mathematical accuracy of the 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, goodwill can be allocated is consistent with the consolidated statement of changes in equity and consolidated statement of cash flows for the year operating segment as identified and disclosed in Note • Assessed key assumptions adopted in the Board- then ended, notes to the financial statements, including a summary of significant accounting policies, E5 which is the whole Group. approved forecast cash flows, including working and the directors’ declaration. capital levels, cash flows related to refundable accommodation deposits, neutral net effect of legislation changes, and climate related risks; • Assessed the impact of conditions existing and emerging at 30 June 2023 on the cash flow forecast of revenues, operating costs and the effect of changes in residency mix; In our opinion, the accompanying financial report of the Group is in accordance with the Corporations Act 2001, including: The Group used a discounted cash flow model to estimate the value in use of the assets. The estimates are based on conditions existing as at 30 June 2023 and are developed on an underlying assumption that adequate Government funding will continue to be provided to cover the rising costs of providing aged care services. a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 and of its consolidated financial performance for the year ended on that date; and b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. • Assessed the Group’s current year actual results in comparison to prior year forecasts to assess forecasting accuracy; Basis for opinion • Assessed the Group’s assumptions for terminal Carrying value of goodwill was considered a key audit matter due to the quantum of the balance and significant judgement involved in determining future cashflows. growth rates in the discounted cash flow model in We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under comparison to economic and industry forecasts; those standards are further described in the Auditor’s responsibilities for the audit of the financial • Assessed the adequacy of the estimated report section of our report. We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the • Assessed the appropriateness of the discount Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional rate including comparing the weighted average Accountants (including Independence Standards) (the Code) that are relevant to our audit of the cost of capital of the Group with comparable financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with businesses; the Code. The Group has disclosed in Note C4 to the consolidated financial report the assessment method, including the significant underlying assumptions and the results of the assessment. maintenance capital expenditure with reference to historical data; • Considered earnings multiples of comparable businesses as a valuation cross check to the We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Group’s determination of recoverable amount; • Performed sensitivity analysis in respect of the for our opinion. Key audit matters assumptions noted above to ascertain the extent of changes in those assumptions which either individually or collectively would materially Key audit matters are those matters that, in our professional judgement, were of most significance in impact the recoverable amount of the CGU, and assessed the likelihood of these changes in our audit of the financial report of the current year. These matters were addressed in the context of assumptions arising; and our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide • Assessed the adequacy of the Group’s disclosures a separate opinion on these matters. For each matter below, our description of how our audit of the key assumptions to which the outcome of addressed the matter is provided in that context. the impairment test is most sensitive; that is, those that have the most significant effect on the determination of the recoverable amount of goodwill. A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 152 Estia Health | 2022-23 Annual Report A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation the recoverability of costs already incurred and executives responsible for management of the • Agreed a sample of additions to supporting evidence and assessed the nature of amounts capitalised; • For projects in the development phase, we evaluated key assumptions applied and estimates made for amounts capitalised • Assessed whether costs were transferred to appropriate asset categories when available for use on a timely basis and that the relevant depreciation or amortisation rates were applied; • Considered whether there were any indicators of impairment present for development projects by taking into account the approved business case and costs incurred to date compared to budgets and forecasts. We also made enquiries of projects; • Assessed the key inputs in the determination of value in use of ongoing projects under construction and performed sensitivity analysis in respect of these inputs; and • Assessed the adequacy of the Group’s disclosures regarding the timing of the transfer of costs to relevant asset categories and the deprecation rates applied to each asset category. were capitalised to Construction in Progress. This primarily represents costs of development projects. In determining whether costs incurred are capitalised as Construction in Progress, the Group applies judgement, including the feasibility of the project, intention and ability to complete the construction, ability to use or sell the assets, generation of future economic benefits and the ability to measure the costs reliably. In addition, the Group continued to reassess whether ongoing projects remained feasible and therefore, likely to be completed. This resulted in assessments of capitalised including determining whether future economic benefits continue to be expected from the projects. This assessment required additional judgement and the use of assumptions which are affected by future market conditions or economic developments. Costs are transferred to relevant asset categories when management assesses that the asset is available for use. Depreciation charges are then recognised based on the asset category. Construction in Progress was considered a key audit matter due to the quantum of the balance and judgement required in applying the capitalisation criteria and whether future economic benefits continue to be expected from the projects under development. The Group has disclosed the capitalisation policy in Note C3 to the consolidated financial report. About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Independent auditor’s report to the members of Estia Health Limited Independent auditor’s report to the members of Estia Health Limited Construction in Progress Why significant Report on the Audit of the Financial Report Costs of $46 million were incurred during the year that were capitalised to Construction in Progress. This primarily represents costs of development projects. How our audit addressed the key audit matter Our audit procedures included the following: • Agreed a sample of additions to supporting evidence and assessed the nature of amounts capitalised; Opinion evaluated key assumptions applied and estimates made for amounts capitalised In determining whether costs incurred are capitalised in Progress, the Group applies as Construction judgement, including the feasibility of the project, intention and ability to complete the construction, ability to use or sell the assets, generation of future economic benefits and the ability to measure the costs reliably. • For projects in the development phase, we We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year appropriate asset categories when available for then ended, notes to the financial statements, including a summary of significant accounting policies, use on a timely basis and that the relevant and the directors’ declaration. depreciation or amortisation rates were applied; • Considered whether there were any indicators of impairment present for development projects by In our opinion, the accompanying financial report of the Group is in accordance with the Corporations taking into account the approved business case Act 2001, including: and costs incurred to date compared to budgets and forecasts. We also made enquiries of executives responsible for management of the projects; a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 and of its consolidated financial performance for the year ended on that date; and • Assessed whether costs were transferred to In addition, the Group continued to reassess whether ongoing projects remained feasible and therefore, likely to be completed. This resulted in assessments of the recoverability of costs already incurred and including determining whether future capitalised economic benefits continue to be expected from the projects. This assessment required additional judgement and the use of assumptions which are affected by future market conditions or economic developments. Basis for opinion • Assessed the key inputs in the determination of value in use of ongoing projects under construction and performed sensitivity analysis in respect of these inputs; and • Assessed the adequacy of the Group’s disclosures We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under regarding the timing of the transfer of costs to those standards are further described in the Auditor’s responsibilities for the audit of the financial relevant asset categories and the deprecation report section of our report. We are independent of the Group in accordance with the auditor rates applied to each asset category. independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. Costs are transferred to relevant asset categories when management assesses that the asset is available for use. Depreciation charges are then recognised based on the asset category. b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Construction in Progress was considered a key audit matter due to the quantum of the balance and judgement required in applying the capitalisation criteria and whether future economic benefits continue to be expected from the projects under development. The Group has disclosed the capitalisation policy in Note C3 to the consolidated financial report. Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context. Carrying Value of Goodwill Why significant How our audit addressed the key audit matter At 30 June 2023 the Group’s goodwill balance was Report on the Audit of the Financial Report We assessed the appropriateness of the allocation of $718 million which represents 40% of total assets. goodwill to the group of CGUs and composition of its The Group reviews the carrying amount of goodwill carrying amount. Opinion are present. annually, or more frequently, if impairment indicators Involving our valuation specialists, we assessed the key We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries assumptions underlying the discounted cash flow (collectively the Group), which comprises the consolidated statement of financial position as at The group of cash generating units (CGUs) to which 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, • Tested the mathematical accuracy of the goodwill can be allocated is consistent with the consolidated statement of changes in equity and consolidated statement of cash flows for the year operating segment as identified and disclosed in Note then ended, notes to the financial statements, including a summary of significant accounting policies, • Assessed key assumptions adopted in the Board- discounted cash flow model; model. In doing so, we: E5 which is the whole Group. and the directors’ declaration. approved forecast cash flows, including working capital levels, cash flows related to refundable accommodation deposits, neutral net effect of The Group used a discounted cash flow model to In our opinion, the accompanying financial report of the Group is in accordance with the Corporations legislation changes, and climate related risks; estimate the value in use of the assets. The estimates Act 2001, including: are based on conditions existing as at 30 June 2023 • Assessed the impact of conditions existing and emerging at 30 June 2023 on the cash flow and are developed on an underlying assumption that a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 forecast of revenues, operating costs and the adequate Government funding will continue to be and of its consolidated financial performance for the year ended on that date; and effect of changes in residency mix; provided to cover the rising costs of providing aged • Assessed the Group’s current year actual results care services. b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. in comparison to prior year forecasts to assess forecasting accuracy; Carrying value of goodwill was considered a key audit Basis for opinion • Assessed the Group’s assumptions for terminal matter due to the quantum of the balance and We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under comparison to economic and industry forecasts; significant judgement involved in determining future those standards are further described in the Auditor’s responsibilities for the audit of the financial • Assessed the adequacy of the estimated growth rates in the discounted cash flow model in report section of our report. We are independent of the Group in accordance with the auditor maintenance capital expenditure with reference cashflows. independence requirements of the Corporations Act 2001 and the ethical requirements of the The Group has disclosed in Note C4 to the consolidated Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional • Assessed the appropriateness of the discount to historical data; financial report the assessment method, including the Accountants (including Independence Standards) (the Code) that are relevant to our audit of the rate including comparing the weighted average cost of capital of the Group with comparable significant underlying assumptions and the results of financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with businesses; We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Group’s determination of recoverable amount; • Considered earnings multiples of comparable businesses as a valuation cross check to the • Performed sensitivity analysis in respect of the assumptions noted above to ascertain the extent of changes in those assumptions which either individually or collectively would materially the assessment. the Code. for our opinion. Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in impact the recoverable amount of the CGU, and our audit of the financial report of the current year. These matters were addressed in the context of assessed the likelihood of these changes in our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit • Assessed the adequacy of the Group’s disclosures assumptions arising; and addressed the matter is provided in that context. of the key assumptions to which the outcome of the impairment test is most sensitive; that is, those that have the most significant effect on the determination of the recoverable amount of goodwill. A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 2022-23 Annual Report | Estia Health 153 Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Revenue and Government Grants Independent auditor’s report to the members of Estia Health Limited Why significant Why significant How our audit addressed the key audit matter We evaluated the effectiveness of key controls in relation to the capture and measurement of revenue Report on the Audit of the Financial Report transactions across all material revenue streams. Revenue is generated primarily through two sources, being resident billings and Government subsidies. Both sources are subject to legislation, detailing the rates and charges that the Group receives for each resident. Government from Services Australia vary depending on a number of factors, including the resident’s financial means and level of care. subsidies received Opinion Income derived from resident billings is recognised as billed within the relevant month. The Group raises a Government revenue accrual at year-end to recognise any differences between the monies received in advance from Services Australia at the start of the month (June) and additional monies the Group is entitled to arising from variations in resident occupancy levels or associated rates during June. The Group has applied for and recognised Government grant income to recover incremental costs associated with COVID-19 outbreaks in homes. Government grant income amounted to $51 million for the year ended 30 June 2023. The Group recognised Government grant income for claims for which approval has been received and for claims which have been submitted and for which there is reasonable assurance of the grant conditions being met and the amounts being received. Revenue and Government grants were considered key audit matters given the effect of strict legislation, adjustment in rates by Government from time to time, the volume of transactions with residents and Government, and significant judgement applied in assessing reasonable assurance for the recognition of government grants. The Group’s revenue recognition and disaggregation policies have been disclosed in Note B1 to the consolidated financial report. Our audit procedures included the following: • Agreed a sample of the Group’s Government revenue to Medicare Payment Statements, subsequent receipt in the bank statements and associated journal entries; • Tested a sample of the monthly reviews We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, and the directors’ declaration. performed by the Group to assess the accuracy of the Government revenue recorded in the Epicor system and Medicare Payment Statements; In our opinion, the accompanying financial report of the Group is in accordance with the Corporations Act 2001, including: • Tested the accuracy of updates to a sample of the residents’ daily care and accommodation fees; a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 and of its consolidated financial performance for the year ended on that date; and • Tested the accuracy of updates to a sample of residents’ additional services fees, assessing the appropriateness of approval, and whether the updated billing rate was correctly reflected in the Epicor System; b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. Basis for opinion • On a sample basis, with the assistance of our Digital Assurance specialists, tested that discharged residents were appropriately removed from the billing process within the Epicor System; • Evaluated the operating effectiveness of Information Technology general and application controls relating to the revenue process within the Epicor System. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our report. We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. • Assessed the accuracy of the Group’s revenue accrual by comparing the accrual to the Government subsidies received in July 2023; • Performed sensitivity analysis of the revenue We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. accrual calculation by considering the difference between the default rate and the average AN- ACC rates for residents with existing AN-ACC class assessments; Key audit matters • Applying data driven analysis, completed a three- way correlation of revenue to receivable to cash. We also performed testing on cash entries that settled receivables by tracing a sample of settlements through to bank statements; and • Recalculated the imputed DAP revenue on RAD Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context. and bond balances. Government grants are disclosed in Note B2 to the consolidated financial report. We performed the following audit procedures in relation to Government grant income: • Assessed management’s position that there is reasonable assurance that grant conditions have been met and the grant monies will be received, 154 Estia Health | 2022-23 Annual Report A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation How our audit addressed the key audit matter including considering the evidence available to support there being sufficient Government funding available to reimburse the grant applications submitted for the year ended 30 June 2023; • Agreed the amounts recognised to respective approval letters for a sample of approved claims and to bank statements; and • Inspected the underlying support for a sample of claims to check whether the claims meet the eligibility criteria under the grant schemes. We also assessed the appropriateness of the financial statement disclosures in relation to the Group’s revenue and Government grant income. Information other than the financial report and auditor’s report thereon The directors are responsible for the other information. The other information comprises the information included in the Group’s 2023 annual report but does not include the financial report and our auditor’s report thereon. Our opinion on the financial report does not cover the other information and accordingly we do not express any form of assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. In connection with our audit of the financial report, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial report, or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Responsibilities of the directors for the financial report The directors of the Company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due to fraud or error. In preparing the financial report, the directors are responsible for assessing the Group’s ability to continue as a going concern, disclosing, as applicable, matters relating to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do so. A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited Why significant How our audit addressed the key audit matter Independent auditor’s report to the members of Estia Health Limited Report on the Audit of the Financial Report Report on the Audit of the Financial Report including considering the evidence available to support there being sufficient Government funding available to reimburse the grant applications submitted for the year ended 30 June 2023; • Agreed the amounts recognised to respective We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, Opinion approval letters for a sample of approved claims and to bank statements; and We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries Inspected the underlying support for a sample of (collectively the Group), which comprises the consolidated statement of financial position as at claims to check whether the claims meet the eligibility criteria under the grant schemes. 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year We also assessed the appropriateness of the financial then ended, notes to the financial statements, including a summary of significant accounting policies, statement disclosures in relation to the Group’s and the directors’ declaration. revenue and Government grant income. • Opinion and the directors’ declaration. Act 2001, including: Basis for opinion the Code. for our opinion. Key audit matters addressed the matter is provided in that context. In our opinion, the accompanying financial report of the Group is in accordance with the Corporations a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 and of its consolidated financial performance for the year ended on that date; and b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our report. We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit In our opinion, the accompanying financial report of the Group is in accordance with the Corporations Act 2001, including: Information other than the financial report and auditor’s report thereon a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 and of its consolidated financial performance for the year ended on that date; and The directors are responsible for the other information. The other information comprises the information included in the Group’s 2023 annual report but does not include the financial report and b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. our auditor’s report thereon. Basis for opinion Our opinion on the financial report does not cover the other information and accordingly we do not express any form of assurance conclusion thereon, with the exception of the Remuneration Report We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under and our related assurance opinion. those standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our report. We are independent of the Group in accordance with the auditor In connection with our audit of the financial report, our responsibility is to read the other information independence requirements of the Corporations Act 2001 and the ethical requirements of the and, in doing so, consider whether the other information is materially inconsistent with the financial Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional report, or our knowledge obtained in the audit or otherwise appears to be materially misstated. Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with If, based on the work we have performed, we conclude that there is a material misstatement of this the Code. other information, we are required to report that fact. We have nothing to report in this regard. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Responsibilities of the directors for the financial report for our opinion. The directors of the Company are responsible for the preparation of the financial report that gives a Key audit matters true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the Key audit matters are those matters that, in our professional judgement, were of most significance in financial report that gives a true and fair view and is free from material misstatement, whether due to our audit of the financial report of the current year. These matters were addressed in the context of fraud or error. our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit In preparing the financial report, the directors are responsible for assessing the Group’s ability to addressed the matter is provided in that context. continue as a going concern, disclosing, as applicable, matters relating to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do so. A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 2022-23 Annual Report | Estia Health 155 Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Independent auditor’s report to the members of Estia Health Limited Auditor’s responsibilities for the audit of the financial report Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that Report on the Audit of the Financial Report includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic Opinion decisions of users taken on the basis of this financial report. We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at As part of an audit in accordance with the Australian Auditing Standards, we exercise professional 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, judgement and maintain professional scepticism throughout the audit. We also: consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, Identify and assess the risks of material misstatement of the financial report, whether due to ► and the directors’ declaration. fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from In our opinion, the accompanying financial report of the Group is in accordance with the Corporations error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the Act 2001, including: override of internal control. a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 ► Obtain an understanding of internal control relevant to the audit in order to design audit and of its consolidated financial performance for the year ended on that date; and procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control. b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. ► Evaluate the appropriateness of accounting policies used and the reasonableness of accounting Basis for opinion estimates and related disclosures made by the directors. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial ► Conclude on the appropriateness of the directors’ use of the going concern basis of accounting report section of our report. We are independent of the Group in accordance with the auditor and, based on the audit evidence obtained, whether a material uncertainty exists related to independence requirements of the Corporations Act 2001 and the ethical requirements of the events or conditions that may cast significant doubt on the Group’s ability to continue as a going Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial report or, if such disclosures are Accountants (including Independence Standards) (the Code) that are relevant to our audit of the inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with to the date of our auditor’s report. However, future events or conditions may cause the Group to the Code. cease to continue as a going concern. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis ► Evaluate the overall presentation, structure and content of the financial report, including the for our opinion. disclosures, and whether the financial report represents the underlying transactions and events in a manner that achieves fair presentation. Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in ► Obtain sufficient appropriate audit evidence regarding the financial information of the entities or our audit of the financial report of the current year. These matters were addressed in the context of business activities within the Group to express an opinion on the financial report. We are our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide responsible for the direction, supervision and performance of the Group audit. We remain solely responsible for our audit opinion. a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context. We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 156 Estia Health | 2022-23 Annual Report A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, actions taken to eliminate threats or safeguards applied. From the matters communicated to the directors, we determine those matters that were of most significance in the audit of the financial report of the current year and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication. Report on the audit of the Remuneration Report Opinion on the Remuneration Report year ended 30 June 2023. We have audited the Remuneration Report included in pages 68 to 82 of the Directors’ Report for the In our opinion, the Remuneration Report of Estia Health Limited for the year ended 30 June 2023, complies with section 300A of the Corporations Act 2001. Responsibilities The directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards. Ernst & Young Paul Gower Partner Melbourne 22 August 2023 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Ernst & Young 8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001 Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report Independent auditor’s report to the members of Estia Health Limited Auditor’s responsibilities for the audit of the financial report Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that Report on the Audit of the Financial Report includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material Opinion if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report. We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at As part of an audit in accordance with the Australian Auditing Standards, we exercise professional 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, judgement and maintain professional scepticism throughout the audit. We also: consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, Identify and assess the risks of material misstatement of the financial report, whether due to ► and the directors’ declaration. fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not In our opinion, the accompanying financial report of the Group is in accordance with the Corporations detecting a material misstatement resulting from fraud is higher than for one resulting from Act 2001, including: error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 ► Obtain an understanding of internal control relevant to the audit in order to design audit and of its consolidated financial performance for the year ended on that date; and procedures that are appropriate in the circumstances, but not for the purpose of expressing an b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. opinion on the effectiveness of the Group’s internal control. ► Evaluate the appropriateness of accounting policies used and the reasonableness of accounting Basis for opinion estimates and related disclosures made by the directors. We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial ► Conclude on the appropriateness of the directors’ use of the going concern basis of accounting report section of our report. We are independent of the Group in accordance with the auditor and, based on the audit evidence obtained, whether a material uncertainty exists related to independence requirements of the Corporations Act 2001 and the ethical requirements of the events or conditions that may cast significant doubt on the Group’s ability to continue as a going Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional concern. If we conclude that a material uncertainty exists, we are required to draw attention in Accountants (including Independence Standards) (the Code) that are relevant to our audit of the our auditor’s report to the related disclosures in the financial report or, if such disclosures are financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group to the Code. cease to continue as a going concern. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis ► Evaluate the overall presentation, structure and content of the financial report, including the for our opinion. disclosures, and whether the financial report represents the underlying transactions and events in a manner that achieves fair presentation. Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in ► Obtain sufficient appropriate audit evidence regarding the financial information of the entities or our audit of the financial report of the current year. These matters were addressed in the context of business activities within the Group to express an opinion on the financial report. We are our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide responsible for the direction, supervision and performance of the Group audit. We remain solely a separate opinion on these matters. For each matter below, our description of how our audit responsible for our audit opinion. addressed the matter is provided in that context. We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. Independent auditor’s report to the members of Estia Health Limited We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, actions Report on the Audit of the Financial Report taken to eliminate threats or safeguards applied. From the matters communicated to the directors, we determine those matters that were of most significance in the audit of the financial report of the current year and are therefore the key audit Opinion matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter We have audited the financial report of Estia Health Limited (the Company) and its subsidiaries should not be communicated in our report because the adverse consequences of doing so would (collectively the Group), which comprises the consolidated statement of financial position as at reasonably be expected to outweigh the public interest benefits of such communication. 30 June 2023, the consolidated statement of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year Report on the audit of the Remuneration Report then ended, notes to the financial statements, including a summary of significant accounting policies, and the directors’ declaration. Opinion on the Remuneration Report In our opinion, the accompanying financial report of the Group is in accordance with the Corporations We have audited the Remuneration Report included in pages 68 to 82 of the Directors’ Report for the Act 2001, including: year ended 30 June 2023. a. Giving a true and fair view of the consolidated financial position of the Group as at 30 June 2023 In our opinion, the Remuneration Report of Estia Health Limited for the year ended 30 June 2023, complies with section 300A of the Corporations Act 2001. and of its consolidated financial performance for the year ended on that date; and b. Complying with Australian Accounting Standards and the Corporations Regulations 2001. Responsibilities The directors of the Company are responsible for the preparation and presentation of the Basis for opinion Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in those standards are further described in the Auditor’s responsibilities for the audit of the financial accordance with Australian Auditing Standards. report section of our report. We are independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis Ernst & Young for our opinion. Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial report of the current year. These matters were addressed in the context of our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit Paul Gower addressed the matter is provided in that context. Partner Melbourne 22 August 2023 A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation 2022-23 Annual Report | Estia Health 157 Additional Information Additional information required under ASX Listing Rule 4.10 and not shown elsewhere in this Annual Report is as follows. This information is current as at 18 September 2023. (a) Distribution of shareholders The distribution of issued capital is as follows: SIZE OF hOLDING NO. OF ShAREhOLDERS ORDINARy ShARES % OF ISSUED CAPITAL 100,001 and Over 10,001 to 100,000 5,001 to 10,000 1,001 to 5,000 1 to 1,000 Total 62 681 759 1,977 1,609 5,088 231,735,188 16,311,171 5,780,765 5,328,426 702,489 89.18 6.28 2.22 2.05 0.27 259,858,039 100.00 (b) Distribution of performance rights holders The distribution of unquoted performance rights on issue are: SIZE OF hOLDING NO. OF hOLDERS UNLISTED PERFORMANCE RIGhTS % OF TOTAL PERFORMANCE RIGhTS 100,001 and Over 10,001 to 100,000 5,001 to 10,000 1,001 to 5,000 1 to 1,000 Total 5 5 0 0 0 10 1,375,168 306,904 0 0 0 81.75 18.25 0.00 0.00 0.00 1,682,072 100.00 (c) Less than marketable parcels of ordinary shares There are 379 shareholders with unmarketable parcels totalling 13,029 shares. (d) 20 Largest shareholders The twenty largest shareholders of quoted equity securities are as follows: NAME 1. Citicorp Nominees Pty Limited 2. J P Morgan Nominees Australia Pty Limited 3. HSBC Custody Nominees (Australia) Limited 4. National Nominees Limited 5. BNP Paribas Noms Pty Ltd 6. Argo Investments Limited 7. HSBC Custody Nominees (Australia) Limited - A/C 2 8. HSBC Custody Nominees (Australia) Limited 9. NewEconomy.com.au Nominees Pty Limited <900 Account> 10. Emalyn Holdings Pty Limited 158 Estia Health | 2022-23 Annual Report NO. OF FULLy PAID ORDINARy ShARES % OF ISSUED CAPITAL 60,041,234 43,761,862 43,263,097 22,533,849 12,407,006 10,809,250 5,079,719 4,529,998 4,451,693 4,102,766 23.11 16.84 16.65 8.67 4.77 4.16 1.96 1.74 1.71 1.58 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance Executive Leadership Team COVID-19 Sustainability Risk Management Tax Transparency Report Annual Financial Report (d) 20 Largest shareholders (Continued) NAME NO. OF FULLy PAID ORDINARy ShARES % OF ISSUED CAPITAL 11. Mrs Julia Michelle Manken & Mr Mike Darren Manken & Miss Jessica Kelly Manken 12. Mr Mark Edward Kennedy 13. Pacific Custodians Pty Limited 14. Skip Enterprises Pty Ltd 15. Mark Edward Kennedy 16. Kennbros Pty Limited 17. Riviera Health Pty Ltd 18. Custodial Services Limited 19. Citicorp Nominees Pty Limited 20. Mr Ian Ronald Thorley Total for top 20 shareholders Balance of register Total quoted equity securities 2,135,000 1,910,678 1,593,513 1,442,768 1,277,438 1,156,834 864,750 612,724 600,459 584,326 0.82 0.74 0.61 0.56 0.49 0.45 0.33 0.24 0.23 0.22 223,158,964 36,699,075 85.88 14.12 259,858,039 100.00% (e) unquoted equity securities The Company had the following unquoted performance rights on issue as at 18 September 2023: 10 holders of performance rights issued as part of an employee incentive scheme 1,682,072 100.0% (f) Substantial shareholders The names of the Substantial Shareholders listed as disclosed by notices submitted to the ASX as at 18 September 2023: NAME Citigroup Global Markets Australia Pty Ltd Milford Asset Management Limited UBS Group AG and its related bodies corporate NO. OF ORDINARy FULLy PAID ShARES % OF ISSUED CAPITAL 18,232,894 16,799,727 14,488,136 6.97 6.46 5.61 (g) Restricted securities The Company has no restricted securities on issue as at 18 September 2023. (h) Voting Rights In accordance with the Constitution each member present at a meeting whether in person, or by proxy, or by power of attorney, or is a duly authorised representative in the case of a corporate member, shall have one vote on a show of hands, and one vote for each fully paid ordinary share, on a poll. Performance rights have no voting rights. (i) On-market buy-backs There is currently an on-market buy-back in progress in relation to the Company’s securities. 2022-23 Annual Report | Estia Health 159 Directory of Estia Health homes (as at 30 September 2023) For all new resident enquiries call 1300 682 833 NEW SOUTh WALES Albury Bankstown Bexley Blakehurst Camden Dalmeny Epping Figtree Forster Kilbride Kogarah Manly Vale Merrylands Ryde Taree Tea Gardens Tuncurry Willoughby SOUTh AUSTRALIA Aberfoyle Park Aldgate Burton Craigmore Daw Park Encounter Bay Flagstaff Hill Golden Grove Hope Valley Kadina 289 Elizabeth Mitchell Drive, Thurgoona, 2640 74 Chiswick Road, Greenacre, 2190 3 Eddystone Road, 2207 392 Princes Highway, 2221 82 Old Hume Highway, 2570 25-29 Noble Parade, 2546 64-66 Norfolk Road, 2121 12 Suttor Place, 2525 105 Southern Parkway, 2428 70 Glendower Street, Rosemeadow, 2560 74-76 Rocky Point Road, 2217 5-13 King Street, 2093 42 Cumberland Road, Greystanes, 2145 94 Bowden Street, 2112 424 Wingham Road, 2430 42 Spinifex Avenue, 2324 4 Bonventi Close, 2428 202 Mowbray Road, 2068 39 Campus Drive, 5159 4 Gibb Road, 5154 367-379 Waterloo Corner Road, 5110 150 Adams Road, 5114 7 Lancelot Drive, 5041 150 Bay Road, 5211 40 Skyline Drive, 5159 27-31 Capt Robertson Avenue, 5125 1099 Grand Junction Road, 5090 8 Mine Street, 5554 Kensington Gardens 421 The Parade, 5068 Lockleys Myrtle Bank Parkside Salisbury Salisbury East Strathalbyn Toorak Gardens Valley View 8 Mellor Avenue, 5032 32 Cross Road, 5064 17 Robsart Street, 5063 7 Salisbury Highway, 5108 8 Oakmont Court, 5109 7 Langhorne Creek, 5255 401 Portrush Road, 5065 66 Nelson Road, 5093 160 Estia Health | 2022-23 Annual Report 02 6057 4100 02 8709 9200 02 8318 1100 02 9171 3300 02 4655 2531 02 4476 8744 02 9877 4300 02 4271 6855 02 6555 5699 02 4633 1100 02 9053 1800 02 9951 0400 02 9631 1837 02 9809 3068 02 6539 3700 02 4919 7000 02 6554 7522 02 9958 8290 08 8370 5766 08 8370 9311 08 8280 2800 08 8256 8800 08 8397 2100 08 8552 5100 08 8296 3456 08 8251 9600 08 8396 3167 08 8821 2233 08 8331 8098 08 8128 8888 08 8115 5400 08 8271 5679 08 8182 6477 08 8285 4600 08 8536 3422 08 8431 5399 08 8265 2755 About this reportChairman and CEO’s ReviewKey HighlightsAbout Estia HealthBoard and GovernanceCorporate Governance QUEENSLAND Albany Creek Gold Coast Hervey Bay Maroochydore Mount Coolum Mudgeeraba Nambour Pacific Paradise Southport Twin Waters VICTORIA Altona Meadows Ardeer Bannockburn Benalla Bendigo Bentleigh Coolaroo Dandenong Epping Glen Waverley Grovedale Heidelberg Keysborough Knoxfield Leopold Melton South Mount Clear Oakleigh East Plenty Valley Ringwood South Morang 55 Faheys Road West, 4035 34 Scarborough Street, Southport 4215 8 Medical Place, Urraween 4655 2-6 Amity Ave, 4558 15 Suncoast Beach Drive, 4573 21-25 Old Coach Road, 4213 27 Glenbrook Drive, 4560 26 Menzies Drive, 4564 40 William Street, 4215 190 Ocean Drive, 4564 297 Queen Street, 3028 30 North Street, 3022 71 McPhillips Road, 3331 73 Samaria Road, 3672 9 Brown Street, Long Gully, 3550 34-36 Clairmont Avenue, 3204 15 Mladen Court, 3048 147-151 David Street, 3175 30 Epping Road, 3076 2B Grace Street, 3150 6A Perrett Street, 3216 413-415 Waterdale Road, 3081 15 Stanley Road, 3173 428 Scoresby Road, 3180 52-60 Ash Road, 3224 34-42 Brooklyn Road, 3338 112-114 Whitehorse Road 23A Elizabeth Street, 3166 806 Plenty Road, South Morang, 3752 211-217 Wantirna Road, 3134 879 Plenty Road, 3752 Victoria Heights 41-47 Victoria Street, Ironbark, 3550 Wattle Glen Werribee Wodonga Yarra Valley 45 Silvan Road, 3096 8-10 Russell Street, 3030 240 Felltimber Creek Road, 3690 21 Hoddle Street, Yarra Junction, 3797 07 3264 4850 07 5557 0200 07 4303 2900 07 5391 4800 07 5343 0200 07 5565 0900 07 5459 3600 07 5376 7400 07 5646 4170 07 5646 4120 03 9369 4568 03 9360 4552 03 5281 1991 03 5762 6933 03 5449 2400 03 9557 2888 03 9309 0011 03 9792 4322 03 9408 8564 03 9562 5814 03 5247 2000 03 9455 0000 03 8788 2700 03 9763 1421 03 5250 2156 03 9747 5600 03 5330 3107 03 9544 8167 03 9404 8000 03 9879 5155 03 9404 8600 03 5443 2731 03 9718 2267 03 9749 8000 02 6043 5000 03 5967 5500 2022-23 Annual Report | Estia Health 161 Executive Leadership TeamCOVID-19SustainabilityRisk ManagementTax Transparency ReportAnnual Financial Report New South Wales Registered Office Level 9, 227 Elizabeth Street Sydney NSW 2000 T +61 2 9265 7900 E info@estiahealth.com.au Victoria Office Level 2, 1155 Toorak Road Camberwell VIC 3124 T +61 3 9811 9777 F +61 3 8657 0899 E info@estiahealth.com.au Investor Relations T +61 2 9265 7900 E investor@estiahealth.com.au Shareholder Enquiries Link Market Services T +61 1300 554 474 E registrars@linkmarketservices.com.au estiahealth.com.au

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