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Extendicare REIT

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Ticker exe.un
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Industry REIT - Healthcare Facilities
Employees 10,000+
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FY2017 Annual Report · Extendicare REIT
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... helping people live better

2017 ANNUAL REPORT

ENRICHING LIVES  
EMBRACING CHANGE

Extendicare is reinve nting traditional 
forms of senior care    providing a new 
perspective on delive ring the right
care at the right time in the right place.

2017 
Achievements 

Advanced to next stage of provincial 

Commenced construction of two Esprit 

review process on redevelopment 

private-pay retirement communities 

plans for six Extendicare long-term 

in Bolton (112 suites) and Barrie 

care centres in Ontario

(124 suites), Ontario

Built a 24-bed addition to Extendicare 

Successfully renewed ParaMed’s 

Eaux Claires, a long-term care centre 

status of Exemplary Standing, 

in Edmonton that welcomed its first 

Accreditation Canada’s highest award

resident in February 2018

Opened Esprit’s Douglas Crossing 

new senior care centres under 

Retirement Community (103 suites) 

Extendicare Assist

Began management of seven 

in Uxbridge, Ontario and began 

construction on a 47-suite expansion 

due to open late 2018

Grew SGP Purchasing Partner 

Network’s third-party clients served 

by 10%

Extendicare is reinve nting traditional 
forms of senior care    providing a new 
perspective on delive ring the right
care at the right time in the right place.

At a Glance 

Continuum of Care 

Long-term Care 

Retirement Living 

Home Health Care 

Management and Consulting Services 

Group Purchasing Services 

Letter to Shareholders 

Corporate Information  

Management’s Discussion and Analysis 

Consolidated Financial Statements 

Three-year Summary 

Securityholder Information 

2

4

6

8

10

12

13

14

16

17

61

108

109

AT A
GLANCE

50 Years of 
Helping People 
Live Better

Extendicare’s dedicated and 

experienced team has been 

helping people live better through 

a commitment to quality care and 

services that includes long-term care, 

retirement living, home health care, 

and management, consulting and 

group purchasing services. 

Our Locations 
As at December 31, 2017

Long-term care centres

Retirement living communities

ParaMed home health care locations

15

1

2

1

7
1

5
4

29 75
9

1

1

58

Extendicare – owned  
long-term care centres

44

Extendicare Assist – managed 
long-term care centres

11.3M

ParaMed Home Health Care hours 
delivered through 35 branches

6

Extendicare Assist – managed 
retirement living centres

45.2K

SGP Purchasing Partner Network 
third-party residents served

8

Esprit Lifestyle 
Communities

2

Corporate Profile

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of 116 operated 

senior care and living centres, as well as our home health care operations, we are committed to delivering care and services 

throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly 

trained workforce of 23,700 individuals is dedicated to helping people live better through a commitment to quality service and 

a passion for what we do.

Extendicare’s common shares trade on the TSX under the symbol “EXE”, and pay monthly cash dividends at the discretion of 

its board of directors. More information is available at www.extendicare.com.

Financial Highlights 

(millions of dollars unless otherwise noted)

Revenue from Continuing Operations

NOI from Continuing Operations(1)

2017

2016

2015

1,097.3

1,060.8

943.3

2017

2016

2015

135.8

130.1

119.8

Adjusted EBITDA from Continuing Operations(1)

AFFO from Canadian Continuing Operations(1)

2017

2016

2015

97.6

92.9

83.7

2017

2016

2015

58.4

58.6

44.0

Our Segments

Long-term care 

Retirement living

Home health care

Management, consulting and 
group purchasing

Pro forma 2017 revenue and NOI 

Segmented Revenue

from Canadian operations for 

estimated stabilized impact of 

completed/committed transactions.

Segmented NOI

55%

5%

38%

2%

50%

14%

29%

7%

(1) Refer to non-GAAP measures on page 18.

Forward-looking Statements

Information provided by Extendicare from time to time, including in this Annual Report, contains or may contain forward-looking statements concerning anticipated future 
events, results, circumstances, economic performance or expectations with respect to Extendicare and its subsidiaries, including, without limitation, statements regarding  
its business operations, business strategy and financial condition. Please refer to page 18 for a caution to the reader on the reliance of such statements.

 3

Extendicare 2017 Annual ReportCONTINUUM
OF CARE

We offer a range of senior care services across 
the spectrum to ensure that Canadian seniors 
receive the care they need at any stage in their 
health care journey.

... helping people live better

94%

would recommend us 

4

We strive to provide a positive, healthy and safe environment for those in our 

care. Extendicare’s person-centred quality management program is focused 

on delivering consistent and effective care. Our program is guided by a quality 

framework that is based on customer needs and service quality.

Each year we conduct surveys as a means to assess our performance and 

identify opportunities for improvement. We have implemented a continuous 

review process that categorizes the feedback and turns them into actionable 

insights. These results help us understand what matters most to our clients and 

how best to serve them. 

We are proud that our clients and their families have the confidence in the quality 

of our care and services, such that they would recommend our services to others.

At Extendicare, we strongly believe that the 
best starting point in meeting the needs of 
our residents, is by asking them what’s most 
important to them.

Rosemary Lindau and April Coulter, two Extendicare consultants, started “My Wishes” with the 

goal of incorporating what residents of our long-term care homes felt was most important to 

them in their end of life journey. Using cards, they were able to encourage discussion about 

end of life in a non-threatening way. Since its launch, the program has been introduced in 

nine homes to over 250 residents. This innovative program has received positive feedback 

across the health care sector. One achievement the team is proud of is the implementation of 

“My Wishes” into Extendicare’s national policy on Advance Care Planning.

I have learned how powerful the voice  
of the resident is, and how impactful acting  
on their wishes can be. By simply listening... 
we can drive change in long-term care  
and beyond.

April Coulter, Extendicare Long-term Care Consultant

Extendicare 2017 Annual Report

 5

LONG-TERM
CARE

8,112

Resident capacity

98%

Average occupancy

... helping people live better

Extendicare’s long-term care services are 
designed for those who require a higher 
level of specialized nursing and personal 
care services. 

Extendicare is proud to be playing a leadership role in the renewal of older  

long-term care homes across Ontario, with a view to providing a non-institutional 

environment offering greater privacy and dignity for our residents. Enhancing 

the mix of preferred accommodation will improve our revenue stream and 

operating margins. 

6

 
84%

Average occupancy of Ontario 
preferred accommodation

11.5K

Dedicated employees

1.4%Year-over-year growth 

in revenue

We would like to thank everyone for 
the exceptional care and attention 
paid to my mother since her 
admission to Extendicare Kirkland... 
you are an exceptional home and 
we feel very comfortable leaving our 
beloved mother in your care.

Long-term care centre family member, 
Extendicare Kirkland Lake

 7

Extendicare 2017 Annual Report 
RETIREMENT 
LIVING

676

Suites

102

Year-over-year increase 
in suites

Our Esprit Lifestyle Communities allow 
residents to enjoy life to its fullest with 
the comfort of available care focused on 
enhancing and enriching lives.

We continue to expand the number of private-pay retirement communities through 

accretive acquisitions and developments under our Esprit Lifestyle Communities 

brand. This facilitates the diversification of our revenue stream and delivers higher 

operating margins.

8

96%

Occupancy of stabilized 
communities as at year end 

70%

Average occupancy for 2017 
(includes communities in 
lease up)

23.9%

Year-over-year increase in 
same-store NOI 

Seeing the horses helps my mother 
remember growing up, the cold 
winters, riding her horse to school 
after two to three hours of doing 
chores at home.

Retirement community family member on 
the horse therapy at Riverbend Crossing

 9

Extendicare 2017 Annual ReportHOME  
HEALTH  
CARE

11.3M

Annual hours of service

31K

Daily hours of service

ParaMed helps its clients enjoy 
greater independence at home by 
providing the highest quality of care as 
demonstrated by its Exemplary Standing 
ranking by Accreditation Canada. 

We continue to experience year-over-year increases in our home health care 

business volumes and clients served. ParaMed is positioned to meet the 

growing demand for quality cost-effective care in the community.

10

11.7K

Dedicated employees

4.1%

Year-over-year increase 
in daily hours of service

9%

Year-over-year growth in NOI

I have been having a tough time 
with meals lately due to medication 
and not being able to eat. Skye, my 
home support worker, made meals 
I can and want to eat…she has gone 
above and beyond for me.

ParaMed client, Calgary AB

Extendicare 2017 Annual Report

 11

MANAGEMENT 
AND CONSULTING
SERVICES

6,216

Beds under management

1.5%

Year-over-year growth in 
combined (Extendicare Assist 
and SGP) revenue

Extendicare Assist offers management 
and consulting services to other health 
care operators in the areas of clinical 
care, dietary services, information 
technology, financial and administrative 
services, operational reviews and more.

We continue to seek out and develop new partnerships nationwide, including the 

provision of consulting services for development and redevelopment projects in 

the long-term care sector. We strive to improve the performance of our partners 

by applying our breadth of experience in the Canadian senior care sector. 

12

GROUP 
PURCHASING 
SERVICES

SGP Purchasing Partner Network 
provides its partners with quality 
national products and services; 
everything from food, clinical 
supplies, furniture and equipment 
to maintenance contracts.

We continue to build on our strong foundation by expanding our member base 

to include larger providers in additional markets. By continuously evaluating 

our product offerings and considering new innovations and trials, we gain 

efficiencies and enrich the lives of the residents we serve.

45.2K

Third-party residents served

4.9%

Year-over-year growth in 
combined (Extendicare Assist 
and SGP) NOI

 13

Extendicare 2017 Annual ReportLETTER TO 
SHAREHOLDERS

Mission Statement

Fellow Shareholders,

Extendicare is about helping 
people live better.

We help our residents 
and clients live better by 
promoting quality of life.

We create remarkable 
moments through highly 
engaged and motivated 
team members.

Stakeholders know this 
because we continuously 
measure, improve and publicly 
share our performance.

14

Fifty years ago, Extendicare was founded to become a 

long-term care (LTC) service provider that would relieve 

overburdened hospitals. Core to this vision was a 

commitment to establishing the highest standards of care 

that would enhance the lives of residents. This legacy of 

“helping people live better” lives on today.

In its first year of operation, the Company broke ground on 

four LTC centres in Ontario. Today, we own or operate over 

100 LTC centres across the country serving over 13,500 

residents. We have grown not only in size but in services 

across the continuum of care – where senior care centres 

that were once hospital-like, focused mainly on medical 

care, are now warm, home-like environments where a patient 

is cared for emotionally, spiritually and socially. We offer a 

variety of social and recreational activities such as horse 

therapy and memory care, and we have changed the ways 

of delivering care. We launched ParaMed in 1975 to serve 

seniors living in their homes, as “aging in place” has become 

more desirable. Extendicare is now the largest private-sector 

provider of both LTC and home health care in Canada. 

Providing long-term care that positively impacts the lives of 

our residents remains a key focus. Thus, the redevelopment 

of our 21 Ontario Class C LTC beds is a priority, and we have 

an investment plan of approximately $400 million over the 

next five years to achieve this. To date, we have submitted 

applications to the Ministry of Health and Long-Term Care 

(MOHLTC) to redevelop 16 of our centres, including an 

additional 400 to 500 new LTC beds in response to the 

MOHLTC’s recent call for new licence applications. We have 

received word from the MOHLTC that our first redevelopment 

project is in the final stage of approval and we are optimistic 

about breaking ground in 2018. This 256-bed LTC project is 

in Stittsville, Ontario, a growing suburb of Ottawa, and will 

be part of a beautiful campus of care. We believe working 

with the provincial government to advance these projects 

is an important initiative to improve the quality and privacy 

driven by growth in our home health care business volumes, 

of accommodations for seniors and to secure this reliable 

funding enhancements and higher preferred accommodation 

revenue stream into the future.

in our LTC operations, and continued growth of our retirement 

To expand our footprint in the senior care sector and diversify 

living operations. These factors contributed to the growth in 

NOI, from continuing operations of 4.4% to $135.8 million for 

our revenue with more private-pay businesses, we own 

and operate eight retirement communities under the Esprit 

the year. 

Lifestyle Communities brand. Since launch, we have acquired 

Revenue and NOI from our Canadian operations each grew 

six communities and completed development of two in 

by 3.3%, reflecting an NOI margin of 12%, while AFFO from 

markets with strong demand. Three of the communities 

our Canadian operations of $58.4 million, or $0.657 per share, 

that were acquired in 2015 achieved stabilized occupancy 

was relatively flat compared to 2016. 

and, at the end of 2017, had a combined occupancy of 

96%. Our newest centre, Douglas Crossing Retirement 

Community in Uxbridge, Ontario, welcomed its first resident 

on October 30, 2017, and after only four months of service 

achieved occupancy of 71%. As a result, we have proceeded 

with the construction of a 47-suite addition, anticipated 

to be completed in late 2018. Two additional retirement 

communities are under construction in Ontario, with our 

Bolton community slated to open in the fall of 2018, and our 

Barrie community to open in the summer of 2019. In February 

2018, we announced an agreement to acquire Lynde Creek 

Retirement Community in Whitby, Ontario, for $34.5 million, 

with closing anticipated in April 2018. This growing 

segment of our business will then consist of 11 retirement 

communities that are expected to contribute stabilized NOI 

of approximately $21 million. 

We believe that home care has an important role to play in 

the future of senior care in Canada. Remaining in their own 

home is often the preferred care option for seniors. It is 

also advocated by the government as a low-cost solution 

to meet the growing demographic demand. ParaMed, our 

home health care business, is a key partner with provincial 

governments in delivering high-quality home care and 

currently employs over 11,700 individuals servicing roughly 

75,000 clients annually. 

As well, our Extendicare Assist management and 

consulting services, and SGP Purchasing Partner Network 

continue to experience increased demand for our day to 

day management, application support and development 

services. By associating with these Extendicare business 

units, our clients leverage the expertise and economies of a 

larger organization.

Stable Growth in 2017 
Our results for 2017 reflect continued execution towards our 

stated strategy while increasing private-pay revenue from 

retirement living. Extendicare’s revenue from continuing 

operations for 2017 grew to $1.10 billion, up 3.4% over 2016, 

Our dividends paid in 2017 aggregated $0.48 per share, 

representing a payout ratio on total AFFO of 73%.

Final Remarks 
We expect radical change in the Canadian senior care 

landscape over the coming years. The aging demographic, 

as the number of people over 65 outpace those under 

15 years of age, will dramatically impact the amount 

and nature of services demanded by Canadians. And 

governments, constrained in their capacity to meet this 

demand, will increasingly be looking to private-sector 

partners for solutions to meet these challenges.

Extendicare has grown to be a trusted senior care provider by 

being patient-centred and highly committed to quality care. 

We believe we are well positioned to adapt to changes and 

capture opportunities that will arise to meet the growth in 

demand for our services. 

We owe our success to our team members on the frontlines 

– those who serve our clients as if they were their extended 

families. The health care landscape will continue to change; 

however, there is one thing that will not change – our team’s 

commitment to helping people live better. We thank you for 

all of your support as we continue on our journey to being the 

best senior care and services company in Canada. 

Sincerely,

Timothy L. Lukenda 

President and Chief Executive Officer

 15

Extendicare 2017 Annual ReportCorporate Information

Extendicare Inc. Board of Directors

Alan D. Torrie HR, GN 
Chairman of the Board

Alan R. Hibben A, AQ, GN
Corporate Director and Advisor

Timothy L. Lukenda
President and Chief Executive Officer

Margery O. Cunningham A
Corporate Director and Consultant

Michael R. Guerriere QR
Chief Medical Officer, Vice President and 
Chief Strategy Officer of TELUS Health 

Sandra L. Hanington A, GN, QR
President and Chief Executive Officer  
of the Royal Canadian Mint

Benjamin J. Hutzel HR
Corporate Director

Donna E. Kingelin AQ, QR
Corporate Director and Consultant

Al Mawani A, AQ
Principal of Exponent Capital Partners Inc.

Gail Paech HR, QR
President and Chief Executive Officer of 
Associated Medical Services Inc.

Honorary Directors

George A. Fierheller

Dr. Seth. B. Goldsmith

Alvin G. Libin

J. Thomas MacQuarrie, QC

Committees 

A 

AQ 

GN 

HR 

QR 

Audit 

Acquisitions

Governance and Nominating 

Human Resources

Quality and Risk

Officers and Executives

Extendicare Inc.

Extendicare (Canada) Inc.

Timothy L. Lukenda
President and Chief Executive Officer

Timothy L. Lukenda
Chairman and Chief Executive Officer

Mark A. Lugowski
Vice President, Esprit Lifestyle Communities

Elaine E. Everson
Vice President and Chief Financial Officer

Elaine E. Everson
Vice President and Chief Financial Officer

Christina L. McKey
Vice President

Jillian E. Fountain
Corporate Secretary

Jillian E. Fountain
Corporate Secretary

Tracey L. Mulcahy
Vice President, Quality, Risk and Innovation

Brandon L. Parent
Vice President, General Counsel

Christopher J. Dennis
Vice President, Home Health Care Operations 
and President, ParaMed Inc.

Brandon L. Parent
Vice President, General Counsel

Karen A. Scanlan
Vice President, People and Culture

Michael A. Harris
Vice President, LTC Operations 

Gary M. Loder
Vice President, Extendicare Assist and SGP 
Purchasing Partner Network

16

Management’s Discussion and Analysis

Year ended December 31, 2017 
Dated: February 28, 2018

Table of Contents

Basis of Presentation  

Additional Information 

Forward-looking Statements 

Non-GAAP Measures  

Business Strategy  

Significant 2017 Events and Developments  

Business Overview  

Key Performance Indicators  

2017 Selected Annual Information  

2017 Selected Quarterly Information  

2017 Fourth Quarter Financial Review  

17

18

18

18

20

20

22

25

27

28

30

2017 Financial Review  

Adjusted Funds from Operations  

Other Significant Developments  

Update of Regulatory and Funding Changes 
  Affecting Results  

Liquidity and Capital Resources  

Commitments and Contingencies 

Related Party Transactions  

Risks and Uncertainties 

Accounting Policies and Estimates  

34

39

41

42

46

49

51

51

57

Basis of Presentation
This Management’s Discussion and Analysis (MD&A) provides information on Extendicare Inc. and its subsidiaries, and unless the context 
otherwise requires, references to “Extendicare”, the “Company”, “we”, “us” and “our” or similar terms refer to Extendicare Inc., either alone 
or together with its subsidiaries. The Company’s common shares (the “Common Shares”) are listed on the Toronto Stock Exchange (TSX) 
under the symbol “EXE”. The registered office of Extendicare is located at 3000 Steeles Avenue East, Suite 700, Markham, Ontario, Canada, 
L3R 9W2.

Extendicare and its predecessors have been in operation since 1968, providing care and services to seniors throughout Canada. Following 
the sale of substantially all of its U.S. business in 2015 and the repositioning of the Company as a pure-play Canadian services provider to 
the expanding senior care sector, we have continued to grow the Company’s operations across the continuum of seniors’ care.

In July 2015, Extendicare completed the sale of substantially all of its U.S. business and senior care operations (the “U.S. Sale Transaction”), 
which were conducted through its wholly owned U.S. subsidiary, Extendicare Health Services, Inc. and its subsidiaries. In December 2016, 
the Company disposed of its non-strategic U.S. information technology hosting and professional services (U.S. IT Hosting) business. The 
operating results of the disposed U.S. operations are reported as discontinued operations throughout this MD&A.

Extendicare has prepared this MD&A to provide information to current and prospective investors of the Company to assist them to 
understand Extendicare’s financial results for the year ended December 31, 2017. This MD&A should be read in conjunction with 
Extendicare’s audited consolidated financial statements for the years ended 2017 and 2016, and the notes thereto, prepared in accordance 
with International Financial Reporting Standards (IFRS). These financial statements and notes are available on Extendicare’s website at 
www.extendicare.com. All currencies are in Canadian dollars unless otherwise indicated. Except as otherwise specified, references to years 
indicate the fiscal year ended December 31, 2017, or December 31 of the year referenced.

The discussion and analysis in this MD&A are based upon information available to management as of February 28, 2018. This MD&A 
should not be considered all-inclusive, as it excludes changes that may occur in general economic, political and environmental conditions. 
Additionally, other events may or may not occur, which could affect the Company in the future.

 17

Extendicare 2017 Annual ReportAdditional Information
Additional information about Extendicare, including its latest Annual Information Form, may be found on SEDAR’s website at www.sedar.
com under Extendicare’s issuer profile and on Extendicare’s website at www.extendicare.com. A copy of this and other public documents 
of Extendicare are available upon request to the Corporate Secretary of Extendicare.

Forward-looking Statements
Information provided by Extendicare from time to time, including in this Annual Report, contains or may contain forward-looking 
statements concerning anticipated future events, results, circumstances, economic performance or expectations with respect to the 
Company, including, without limitation, statements regarding its business operations, business strategy, growth strategy, results of 
operations and financial condition; statements relating to indemnification provisions and deferred consideration in respect of the U.S. 
Sale Transaction; and the acquisition and development of retirement communities, including statements related to the expected annual 
revenue, net operating income (NOI) yield, and adjusted funds from operations to be derived from acquisitions and development projects. 
Forward-looking statements can be identified by the expressions “anticipate”, “believe”, “estimate”, “expect”, “intend”, “objective”, “plan”, 
“project”, “will” or other similar expressions or the negative thereof. These forward-looking statements reflect the Company’s current 
expectations regarding future results, performance or achievements and are based upon information currently available to the Company 
and on assumptions that the Company believes are reasonable.

Although forward-looking statements are based upon estimates and assumptions that the Company believes are reasonable based upon 
information currently available, these statements are not representations or guarantees of future results, performance or achievements of 
the Company and are inherently subject to significant business, economic and competitive uncertainties and contingencies. In addition to 
the assumptions and other factors referred to specifically in connection with these forward-looking statements, the risks, uncertainties and 
other factors that could cause the actual results, performance or achievements of Extendicare to differ materially from those expressed 
or implied by the forward-looking statements, include, without limitation, the following: changes in the overall health of the economy and 
government; the ability of the Company to attract and retain qualified personnel; changes in the health care industry in general and the 
long-term care industry in particular because of political and economic influences; changes in applicable accounting policies; changes in 
regulations governing the health care and long-term care industries and the compliance by Extendicare with such regulations; changes in 
government funding levels for health care services; changes in tax laws; resident care and class action litigation, including the Company’s 
exposure to punitive damage claims, increased insurance costs and other claims; the ability of Extendicare to maintain and increase 
resident occupancy levels and home health care volumes; changes in competition; changes in demographics and local environment 
economies; changes in foreign exchange and interest rates; changes in the financial markets, which may affect the ability of Extendicare 
to refinance debt; and the availability and terms of capital to Extendicare to fund capital expenditures and acquisitions; changes in the 
anticipated outcome and benefits of dispositions, acquisitions and development projects, including risks relating to completion; and those 
other risks, uncertainties and other factors identified in the Company’s other public filings with the Canadian securities regulators available 
on SEDAR’s website at www.sedar.com under Extendicare’s issuer profile.

The forward-looking statements contained in this Annual Report are expressly qualified by this cautionary statement. Given these risks and 
uncertainties, readers are cautioned not to place undue reliance on the forward-looking statements of Extendicare. The forward-looking 
statements speak only as of the date of this Annual Report. Except as required by applicable securities laws, the Company assumes no 
obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Non-GAAP Measures
Extendicare assesses and measures operating results and financial position based on performance measures referred to as “net 
operating income”, “net operating income margin”, “EBITDA”, “Adjusted EBITDA”, “Adjusted EBITDA margin”, “earnings before depreciation, 
amortization, and other expense”, “earnings (loss) from continuing operations before separately reported items, net of taxes”, “Funds from 
Operations”, and “Adjusted Funds from Operations”. These measures are commonly used by Extendicare and its investors as a means 
of assessing the performance of the core operations in comparison to prior periods. They are presented by Extendicare on a consistent 
basis from period to period, thereby allowing for consistent comparability of its operating performance. In addition, the Company 
assesses its return on investment in development activities using the non-GAAP financial measure “NOI Yield”. These are not measures 
recognized under GAAP and do not have standardized meanings prescribed by GAAP. These non-GAAP measures are presented in this 
document because either: (i) management believes that they are a relevant measure for users of the financial statements to assess the 
Company’s operating performance and ability to make cash distributions; or (ii) certain ongoing rights and obligations of Extendicare may 
be calculated using these measures. Such non-GAAP measures may differ from similar computations as reported by other issuers, and 
accordingly, may not be comparable to similarly titled measures as reported by such issuers. They are not intended to replace earnings 
(loss) from continuing operations, net earnings (loss), cash flow, or other measures of financial performance and liquidity reported in 
accordance with GAAP.

18

Management’s Discussion and Analysis

References to “net operating income”, or “NOI”, in this document are to revenue less operating expenses, and this value represents the 
underlying performance of our operating business segments. References to “net operating income margin” are to net operating income as 
a percentage of revenue.

References to “EBITDA” in this document are to earnings (loss) from continuing operations before net finance costs, income taxes, 
depreciation and amortization. References to “Adjusted EBITDA” in this document are to EBITDA adjusted to exclude the line item “other 
expense”, and as a result, is equivalent to the line item “earnings before depreciation, amortization, and other expense” reported on the 
consolidated statements of earnings. References to “Adjusted EBITDA Margin” are to Adjusted EBITDA as a percentage of revenue. 
Management believes that certain lenders, investors and analysts use EBITDA and Adjusted EBITDA to measure a company’s ability to 
service debt and meet other payment obligations, and as a common valuation measurement in the long-term care industry. For example, 
certain of our debt covenants use Adjusted EBITDA in their calculations.

References to “earnings (loss) from continuing operations before separately reported items, net of tax” in this document are to earnings 
(loss) from continuing operations, excluding the following separately reported line items: “fair value adjustments”, “loss (gain) on foreign 
exchange”, and “other expense”. These line items are reported separately and excluded from certain performance measures, because they 
are transitional in nature and would otherwise distort historical trends. They relate to the change in the fair value of, or gains and losses on 
termination of, convertible debentures, and interest rate agreements, as well as gains or losses on the disposal or impairment of assets, 
and foreign exchange gains or losses on capital items. In addition, these line items may include acquisition related costs, restructuring 
charges, proxy contest costs, and the write-off of unamortized financing costs on early retirement of debt. The above separately reported 
line items are reported on a pre-tax and on an after-tax basis as a means of deriving earnings (loss) from operations and related earnings 
per share excluding such items.

“Funds from Operations”, or “FFO”, is defined as Adjusted EBITDA less depreciation for furniture, fixtures, equipment and computers, 
or “depreciation for FFEC”, accretion costs, net interest expense, and current income taxes. Depreciation for FFEC is considered 
representative of the amount of maintenance (non-growth) capital expenditures, or “maintenance capex”, to be used in determining “Funds 
from Operations”, as the depreciation term is generally in line with the life of these assets. FFO is a recognized earnings measure that is 
widely used by public real estate entities, particularly by those entities that own and/operate income-producing properties. Management 
believes that certain investors and analysts use FFO, and as such has included FFO to assist with their understanding of the Company’s 
operating results.

“Adjusted Funds from Operations”, or “AFFO”, is defined as FFO plus: i) the reversal of non-cash financing and accretion costs; ii) the 
reversal of non-cash share-based compensation; iii) the principal portion of government capital funding; iv) amounts received from income 
support arrangements; and v) the reversal of income or loss of the captive insurance company that was included in the determination 
of FFO, as those operations are funded through investments held for U.S. self-insured liabilities, which are not included in the Company’s 
reported cash and short-term investments. In addition, AFFO is further adjusted to account for the difference in total maintenance capex 
incurred from the amount deducted in the determination of FFO. Since our actual maintenance capex spending fluctuates on a quarterly 
basis with the timing of projects and seasonality, the adjustment to AFFO for these expenditures from the amount of depreciation for FFEC 
already deducted in determining FFO, may result in an increase to AFFO in the interim periods reported. Management believes that AFFO is 
a relevant measure of the ability of the Company to earn cash and make cash distributions to shareholders.

Both FFO and AFFO are subject to other adjustments, as determined by management in its discretion, that are not representative of 
Extendicare’s operating performance.

References to “payout ratio” in this document are to the ratio of dividends declared per share to AFFO per basic share.

References to “NOI Yield” in this document are to a financial measure used by the Company to assess its return on investment in 
development activities. NOI Yield is defined by the Company as the estimated stabilized NOI of a development property in the first year it 
achieves expected stabilized occupancy divided by the estimated Adjusted Development Costs, as defined below. Management believes 
that this is a relevant measure of the Company’s total economic return of a development project.

“Adjusted Development Costs” is defined as development costs on a GAAP basis (which includes the cost of land, hard and soft 
development costs, furniture, fixtures and equipment) plus/minus cumulative net operating losses/earnings generated by the development 
property prior to achieving expected stabilized occupancy, plus an estimated imputed cost of capital during the development period 
through to the expected stabilized occupancy.

Reconciliations of “earnings (loss) from continuing operations before income taxes” to “Adjusted EBITDA” and “net operating income” are 
provided under the headings “2017 Selected Quarterly Information”, “2017 Fourth Quarter Financial Review” and “2017 Financial Review”.

Reconciliations of “earnings from continuing operations” to “FFO” and “AFFO” are provided under the heading “Adjusted Funds from 
Operations”.

Reconciliations of “net cash from operating activities” to “AFFO” are provided under the heading “Adjusted Funds from 
Operations — Reconciliation of Net Cash from Operating Activities to AFFO”.

 19

Extendicare 2017 Annual ReportBusiness Strategy
Our strategy is to be the leading provider of care and services to seniors in Canada. To do this, we strive to provide quality, person-centred 
care through compassionate caregivers across the continuum of care. We have complemented our core long-term care services through 
the growth of our home health care operations and expansion into the private-pay retirement sector. We intend to continue to grow our 
private-pay home health care services and retirement business lines through acquisition and development, as well as supporting continued 
growth in our management, consulting and group purchasing divisions. In doing so, we intend to diversify our revenue streams to achieve 
a better balance between government and privately funded activities.

Our goal is to be well-positioned geographically, and from a service delivery standpoint, to be able to offer the right care, at the right time, in 
the right place for Canadian seniors as they age and their care and service needs change.

We will continue to emphasize quality, transparency and communication with our customers and stakeholders in order to continue to be 
viewed as a leader in the Canadian senior care sector. To accomplish this strategy, we want to be a health care employer of choice in the 
communities in which we operate. We know that we are only as good as the care and customer service being provided by each of our 
employees on a daily basis.

By executing this strategy effectively, we believe we can provide an appropriate and consistent return to our shareholders who have 
demonstrated their belief in our mission by investing in Extendicare.

Significant 2017 Events and Developments
This section provides an update on our current activities related to the continued expansion into the Canadian retirement sector. Refer to 
the discussion under the heading “Other Significant Developments” for a summary of other developments affecting the financial results or 
operations of Extendicare.

Growth of Retirement Operations
As part of the execution of our strategy to continue to grow along the senior care and services continuum, we continue to expand 
our private-pay retirement operations through the acquisition and development of retirement communities under our Esprit Lifestyle 
Communities brand. Our retirement communities offer independent and enhanced living and memory care, as well as short-term stay, and 
respite care.

Since 2015, we have acquired six retirement communities, completed the development of Cedar Crossing Retirement Community (Cedar 
Crossing) in Simcoe, Ontario, that opened in the fourth quarter of 2016, and completed the first phase of Douglas Crossing Retirement 
Community (Douglas Crossing) in Uxbridge, Ontario, that opened in the fourth quarter of 2017.

Retirement Acquisitions
On February 23, 2018, the Company entered into a definitive agreement to acquire the Lynde Creek Retirement Community, located in 
Whitby, Ontario, for a cash purchase price of $34.5 million, subject to normal closing adjustments. The acquired community consists of 
the Lynde Creek Manor Retirement Residence, offering 93 independent and assisted living suites, (the “Manor”); the Lynde Creek Life Lease 
Village, with 113 townhomes, (the “Village”); and 3.7 acres of adjacent land for expansion (the “Excess Land”). Closing, which is subject to 
customary conditions, is expected to occur in the second quarter of 2018.

The Manor is a modern private pay luxury retirement residence with 93 suites offering independent supportive living (ISL) and assisted 
living (AL) suites, and is currently 100% occupied. The Village is a 113-unit townhome development that sits adjacent to the Manor. 
Included in the purchase agreement is the ownership of the underlying land and the leasehold interest related to the life leases. Upon the 
resale of a townhome, the Company retains a 10% residual interest in the proceeds. The Excess Land is situated immediately adjacent to 
the Manor, with zoning that allows for a strategic expansion to include additional ISL/AL suites or seniors apartments units.

20

Management’s Discussion and Analysis

Projects in Development
In October 2017, we opened the initial 103 suites of our Douglas Crossing Retirement Community, in Uxbridge, Ontario. As a result of 
the robust pre-lease activity at Douglas Crossing, we have accelerated our expansion plans for this community, and are in the process 
of completing a 47-suite addition that is anticipated to be completed in late 2018. As well, construction is under way on our Bolton 
(112 suites) and Barrie (124 suites) retirement projects, which are anticipated to open in the fourth quarter of 2018, and the 2019 second 
quarter, respectively.

The following table summarizes these projects that are in various stages of development, and provides our expected stabilized occupancy, 
estimated Adjusted Development Costs, estimated stabilized NOI, and corresponding NOI Yield. The NOI Yield is a non-GAAP financial 
measure that we use to assess our return on investment. Refer to the discussion under the heading “Non-GAAP measures”.

Name/Location

Douglas Crossing, Uxbridge, ON
  Phase I
  Phase II

Bolton, ON
Barrie, ON

# of 
Suites

Actual / 
Expected 
Opening

Expected 
Stabilized 
Occupancy 
Date

Expected 
Stabilized 
Occupancy 
(%)

Estimated 
Adjusted 
Development 
Costs 
(millions)

Estimated 
Stabilized 
NOI 
(millions)

Expected 
NOI Yield

103
47

112
124

Oct. 30/17
Q4/2018

Q4/2018
Q2/2019

Q1/2020

Q4/2021
Q4/2021

93%

95%
92%

$40.3

$31.5
$39.7

$3.5

$2.4
$3.2

8.6%

7.6%
8.0%

Retirement Community Financings
As at December 31, 2017, the Company had construction financing available for its Cedar Crossing, Douglas Crossing, and Bolton 
retirement development projects of up to $9.9 million, $29.7 million, and $20.8 million, respectively, of which an aggregate of $29.9 million 
was drawn (2016 — $12.6 million). Loan payments are interest-only, based on a variable 30-day banker’s acceptance rate plus 2.5%, with 
no standby fee. The construction loans are repayable on demand by the lender and, in any event, are to be fully repaid as follows: Cedar 
Crossing, in November 2018 (being 24 months from the issuance of the occupancy permit); Douglas Crossing, in October 2021 (being 
60 months from close of the loan); and Bolton, by the earlier of April 2022 or 36 months from the issuance of the occupancy permit. We 
anticipate securing construction financing under similar terms for the Barrie project. Permanent financing for each of the communities 
will be sought upon maturity of the construction financing.

In August 2016, the Company secured financing on three of the retirement communities that had been acquired in 2015, representing 
non-revolving credit facilities aggregating $56.3 million (the “Retirement Mortgages”). These financings have seven-year terms, and bear 
interest at variable rates of prime plus 0.5% or 30-day banker’s acceptance rate plus 1.9%. In conjunction with securing the Retirement 
Mortgages, the Company entered into interest rate swap contracts to lock in the rates at 3.11% for the full term. These interest rate swap 
contracts are measured at fair value through profit or loss.

 21

Extendicare 2017 Annual ReportBusiness Overview
Extendicare, through its subsidiaries, is the largest private-sector operator of long-term care centres in Canada and we believe is the 
largest private-sector provider of publicly funded home health care services in Canada through our wholly owned subsidiary ParaMed Inc. 
(ParaMed). In addition, the Company owns and operates retirement communities under the Esprit Lifestyle Communities brand, provides 
management and consulting services to third-party owners of senior care and living centres through its Extendicare Assist division, and 
provides group purchasing services to third-party clients through its SGP Purchasing Partner Network division. In 2017, approximately 
56% of the revenue from our Canadian operations was derived from our long-term care operations, approximately 40% was from our 
home health care business, approximately 2% was from our retirement living operations, and the balance was from our management, 
consulting and group purchasing operations.

As at December 31, 2017, Extendicare owned and operated 58 LTC centres, 8 retirement communities, and managed 50 senior care and 
living centres for third parties. In total, we operated 116 senior care and living centres across four provinces in Canada, with capacity for 
15,004 residents, with a significant presence in Ontario and Alberta, where approximately 76% and 11% of its residents, respectively were 
served. ParaMed’s home health care services operated from 35 locations across six provinces providing approximately 11.3 million hours 
of service annually. SGP Purchasing Partner Network provided group purchasing services to third-party clients representing over 45,200 
seniors across Canada. In all, as at December 31, 2017, the Company employed approximately 23,700 individuals across Canada that are 
dedicated to helping people live better through a commitment to quality service and passion for what we do.

The table below summarizes the senior care and living centres operated by Extendicare, including those managed for third parties, 
as at December 31, 2017. The Company operates nine of its Ontario LTC centres under 25-year finance lease arrangements, with full 
ownership obtained at the end of the lease term. Extendicare believes that ownership of its centres provides financial and strategic 
advantages.

Long-term Care

Retirement Living

Chronic Care Unit

No. of
Centres

Resident
Capacity

No. of
Centres

Resident
Capacity

No. of
Centres

Resident
Capacity

No. of
Centres

By Province

Owned/Leased
Ontario
Alberta
Saskatchewan
Manitoba

Managed
Ontario
Alberta
Manitoba

34
14
5
5
58

40
1
2
43

5,206
1,495
649
762
8,112

5,165
102
168
5,435

4
–
4
–
8

5
1
–
6

335
–
341
–
676

552
109
–
661

–
–
–
–
–

1
–
–
1

1

–
–
–
–
–

120
–
–
120

120

Total

101

13,547

14

1,337

116

15,004

(1)   The centres are categorized based on the predominant level of care provided, the type of licensing and the type of funding provided. For example, two of our long-term care 

centres with retirement wings have been categorized as LTC centres. In addition, government-funded supportive living suites have been categorized as LTC centres due to the 
nature of the regulatory oversight and government-determined fee structure.

The following reflects the change in operating capacity of our Canadian senior care and living centres during 2017 and 2016.

Senior Care Centres

As at beginning of year
Managed contracts added
Managed contracts ceased
Retirement communities acquired/developed
Operational capacity adjustments
As at end of year

No. of
Centres

118
7
(10)
1
—
116

2017
Resident
Capacity

15,022
764
(900)
103
15
15,004

No. of
Centres

116
1
(2)
3
—
118

2016
Resident
Capacity

14,890
41
(135)
226
—
15,022

22

Management’s Discussion and Analysis

Total

Resident
Capacity

5,541
1,495
990
762
8,788

5,837
211
168
6,216

38
14
9
5
66

46
2
2
50

Operating Segments
The Company reports the following segments within its Canadian operations: i) long-term care; ii) retirement living; iii) home health 
care; iv) management, consulting and group purchasing as “other Canadian operations”; and v) the Canadian corporate functions and 
any intersegment eliminations as “corporate Canada”. For financial reporting purposes, the Company’s owned and operated centres 
are reported under the “long-term care” or the “retirement living” operating segment based on the predominate level of care provided. 
The Company’s managed centres are reported under the “other Canadian operations” segment, as the revenue from those operations is 
earned on a fee-for-service basis.

The Company continues to group its former and remaining U.S. operations as one segment, consisting of its wholly owned Bermuda-
based captive insurance company, Laurier Indemnity Company, Ltd. (the “Captive”) that insured Extendicare’s U.S. general and 
professional liability risks up to the date of the U.S. Sale Transaction. The Captive’s expense incurred or release of reserves for self-
insured liabilities as well as the disposed U.S. businesses are presented as discontinued operations; while the Captive’s costs to 
administer and manage the settlement of the remaining claims are reported as continuing operations within the U.S. segment.

The following describes the continuing businesses and operating segments of Extendicare.

Long-term Care (including government-funded supportive living)
Extendicare owns and operates for its own account 58 LTC centres with capacity for 8,112 residents, inclusive of a stand-alone 
designated supportive living centre (140 suites) and a designated supportive living wing (60 suites) in Alberta, and two retirement 
wings (76 suites) in Ontario. Revenue from the long-term care operations represented 56.2% of consolidated revenue from continuing 
operations in 2017 (2016 — 57.4%).

In Canada, provincial legislation and regulations closely control all aspects of operation and funding of LTC centres, including the fee 
structure, subsidies, the adequacy of physical centres, standards of care and accommodation, equipment and personnel. A substantial 
portion of the long-term care fees paid to providers of these services are funded by provincial programs, with a portion to be paid by the 
resident. Nobody is refused access to long-term care due to an inability to pay. A government subsidy, generally based on an income 
test, is available for residents who are unable to afford the resident co-payment. In Alberta, designated supportive living centres provide 
services similar to those provided by retirement communities, and were introduced by AHS as an alternative setting for residents not yet 
requiring the needs of a more expensive LTC centre. The designated supportive living operations are licensed, regulated and funded by 
AHS, in a similar manner to LTC centres, including a government-determined fee structure.

In Ontario, operators have the opportunity to receive additional funding through higher accommodation rates charged to residents for 
private and semi-private accommodation, at maximum preferred accommodation rates that are fixed by the government. Operators are 
permitted to designate up to 60% of the resident capacity of a centre as preferred accommodation and charge higher accommodation 
rates that vary according to the structural classification of the LTC centre.

The following summarizes the composition of the owned/leased LTC centres operated by Extendicare in Ontario, as at December 31, 
2017, as well as the maximum preferred differential rates for each classification of bed.

Ontario Owned/Leased

New
Class C (1)

No. of 
Centres

Private 
$25.63 premium

Private  
$18.45 premium

Semi-private 
$8.20 premium

Basic/Other

13
21
34

1,099
–
1,099

–
476
476

–
1,396
1,396

748
1,411
2,159

Total

1,847
3,283
5,130

Composition of Beds

(1) Beds in operation of 3,283 exclude 4 beds held in abeyance.

Retirement Living
Through its subsidiaries, Extendicare owns and operates retirement communities under the Company’s Esprit Lifestyle Communities 
brand. As at December 31, 2017, eight retirement communities (676 suites) were in operation, four of which are located in Saskatchewan 
(341 suites) and four are located in Ontario (335 suites). In October 2017, we completed construction of and opened the first phase of a 
retirement community in Uxbridge, Ontario (103 suites), with a further 47 suites to be completed by the end of 2018. In addition, we have 
two retirement communities (236 suites) under development in Ontario that are scheduled to open in 2018 and 2019.

Extendicare’s retirement communities provide services to private-pay residents at rates set by Extendicare based on the services 
provided and market conditions. The monthly fees vary depending on the type of accommodation, level of care and services chosen 
by the resident, and the location of the retirement community. Residents are free to choose the living arrangements best suited to their 
personal preference and needs and, more importantly, change the level of care and support they receive as their needs evolve over time. 
Revenue from these operations represented 1.9% of consolidated revenue from continuing operations in 2017 (2016 — 1.5%).

 23

Extendicare 2017 Annual ReportHome Health Care
Extendicare provides home health care services through ParaMed, whose professionals and staff members are skilled in providing complex 
nursing care, occupational, physical and speech therapy, and assistance with daily activities to accommodate clients of all ages living at 
home. Revenue from these operations represented 39.7% of consolidated revenue from continuing operations in 2017 (2016 — 39.1%).

Provincial governments fund a wide range of home health care services, and contract these services to providers such as ParaMed. 
In 2017, ParaMed received approximately 98% of its revenue from contracts tendered by locally administered provincial agencies 
(2016 — 97%), with the remainder from private-pay clients. ParaMed operates from 35 locations in six provinces across Canada (29 in 
Ontario, 1 in British Columbia, 2 in Alberta, 1 in Manitoba, 1 in Nova Scotia, and 1 in Quebec), providing approximately 11.3 million hours 
of service annually. During 2017, approximately 83% of ParaMed’s hours of service were provided in Ontario, 12% were provided in British 
Columbia, 4% in Alberta, and the balance were provided in Manitoba, Nova Scotia and Quebec.

Other Canadian Operations
Extendicare’s other Canadian operations are composed of its management and consulting services provided by Extendicare Assist, and 
group purchasing services provided by SGP Purchasing Partner Network. Revenue from these two operations, collectively, represented 
1.7% of consolidated revenue from continuing operations in 2017 (2016 — 1.7%).

Management and Consulting Services
Through its Extendicare Assist division, Extendicare has leveraged its expertise in operating senior care centres by providing a wide range 
of management and consulting services to third-party owners. Extendicare Assist partners with not-for-profit and for-profit organizations, 
hospitals and municipalities that seek to improve their management practices, levels of care and operating efficiencies. Most of the 
contracts include management, accounting and purchasing services, staff training, reimbursement assistance, and, where applicable, the 
implementation of Extendicare’s policies and procedures. In addition, Extendicare Assist provides consulting services to third parties in 
respect of development and redevelopment projects in the long-term care sector.

As a skilled manager and operator of senior care centres for third parties, Extendicare Assist’s managed portfolio consisted of 50 
senior care centres with capacity for 6,216 residents as at December 31, 2017 (December 31, 2016 — 53 centres with capacity for 6,332 
residents). Contracts to manage eight centres (751 beds) and two centres (149) ceased in January and May 2017, respectively, following 
the sale of the centres to new operators. During 2017, we secured new contracts to manage seven centres; one took effect in January 
(112 beds), five took effect in May (492 beds), and one in November (160 beds). Extendicare Assist has subsequently secured contracts to 
manage three additional centres (416 beds) that are expected to transition in March.

Group Purchasing Services
Through its SGP Purchasing Partner Network division (SGP), Extendicare offers cost-effective purchasing contracts to other senior care 
providers for food, capital equipment, furnishings, cleaning and nursing supplies, and office products. SGP negotiates long-term and high 
volume contracts with its suppliers that provide members with preferred pricing, thereby providing a cost-effective way to secure quality 
national brand-name products, along with a range of innovative services. As at December 31, 2017, SGP provided services to third-party 
clients with capacity for approximately 45,200 residents (December 31, 2016 — 40,900 residents).

U.S. Remaining Operations — Captive Insurance Company
Prior to the U.S. Sale Transaction, Extendicare self-insured certain risks related to general and professional liability of its disposed 
U.S. operations through the Captive. The obligation to settle any such claims relating to the period prior to the closing of the U.S. Sale 
Transaction, including claims incurred but yet to be reported, remains with Extendicare, which it intends to fund through the Captive. 
The majority of the risks that Extendicare self-insured relating to the U.S. operations are long-term in nature, and accordingly, claim 
payments for any particular policy year can occur over a long period of time. In addition, through the Captive, the Company maintained 
third-party liability insurance on a “claims made” basis, as opposed to “occurrence based” coverage, meaning that some level of coverage 
may continue to be required. Any expense incurred or release of reserves for U.S. self-insured liabilities are presented as discontinued 
operations; while the costs to administer and manage the settlement of the remaining claims are reported as continuing operations within 
the U.S. segment.

As at December 31, 2017, the accrual for U.S. self-insured general and professional liabilities was $61.1 million (US$48.6 million) 
compared to US$70.6 million at the beginning of the year, and the investments held for U.S. self-insured liabilities totalled $86.3 million 
(US$68.6 million) compared to US$101.4 million at the beginning of the year, with the decline in each reflecting the “run off” of these 
operations. During 2017, following the completion of independent actuarial reviews, the Company released US$4.4 million of reserves for 
self-insured liabilities, bringing the total released since the sale of the U.S. operations in 2015 to US$19.7 million. Following the release 
of these reserves, the Captive has transferred US$21.0 million of its funds previously held for investment to the Company for general 
corporate use, of which US$16.0 million was transferred in 2017 and US$5.0 million was transferred in 2016. The loss provisions for our 
U.S. general and professional liability risks are based upon management’s best available information, including independent actuarial 
estimates. The Captive is currently appropriately capitalized, but there can be no assurance that it will remain as such in the future should 
general and professional liability claims incurred prior to the closing of the U.S. Sale Transaction, including claims incurred but yet to be 
reported, increase significantly. For further information on our self-insured liabilities, refer to the discussion under the heading “Accrual for 
U.S. Self-insured Liabilities” found within the “Liquidity and Capital Resources” section of this MD&A.

24

Management’s Discussion and Analysis

Key Performance Indicators
In addition to those measures identified under the heading “Non-GAAP Measures”, management uses certain key performance indicators 
in order to compare the financial performance of Extendicare’s continuing operations between periods. In addition, we assess the 
operations on a same-store basis between the reported periods. Such performance indicators may not be comparable to similar indicators 
presented by other companies. Set forth below is an analysis of the key performance indicators and a discussion of significant trends 
when comparing Extendicare’s financial results from continuing operations.

The following is a glossary of terms for some of our key performance indicators:

“Stabilized community” is the classification by the Company of a retirement community that has achieved its expected stabilized 
occupancy level, which varies from project to project; such operations in respect of this report specifically refer to three retirement 
communities (Empire Crossing, Stonebridge Crossing and Riverbend Crossing);

“Non same-store” or “NSS”, generally refers to those centres or business that were not continuously operated by us since the beginning of 
the previous fiscal year or have been classified as held for sale, such operations in respect of this report specifically refer to four retirement 
communities that were acquired or opened during 2016 and 2017 (Yorkton Crossing, West Park Crossing, Cedar Crossing and Douglas 
Crossing);

“Occupancy” is measured as the percentage of the number of earned resident days (or the number of occupied suites in the case of a 
retirement community) relative to the total available resident days. Total available resident days is the number of beds (or suites in the 
case of a retirement community) available for occupancy multiplied by the number of days in the period; and

“Same-store” or “SS” generally refers to those centres or businesses that were continuously operated by us since the beginning of 
the previous fiscal year, and which are not classified as held for sale; such operations in respect of this report specifically refer to all 
continuing operations excluding the four retirement communities acquired or opened during 2016 and 2017.

Long-term Care
The average occupancy at our LTC centres was 97.7% this quarter compared to 97.9% in the 2016 fourth quarter, and for the year was 
97.7% compared to 98.0% in 2016. In terms of the quarterly trends throughout the year, slightly lower occupancy levels are to be expected 
during the winter months as a result of outbreaks, which can lead to temporary freezes on admissions.

In Ontario, overall government funding is occupancy-based, but once the average occupancy level of 97% or higher for the calendar year 
is achieved, operators receive government funding based on 100% occupancy. In 2017, Extendicare’s LTC centres in Ontario achieved an 
overall average occupancy of 98.1%, with all but two of the centres achieving the 97% occupancy threshold.

In addition, Extendicare’s Ontario LTC centres receive premiums for preferred accommodation. The average occupancy of the private 
beds in our “New” centres improved to 98.1% this quarter from 97.2% in the 2016 fourth quarter, and for the year improved to 97.9% from 
96.8% in 2016. The average occupancy of the private beds at our Class C centres improved to 98.8% this quarter from 97.9% in the 2016 
fourth quarter, and for the year improved to 98.4% from 98.7% in 2016. This decline was primarily due to admissions challenges at one of 
our LTC centres, which we anticipate will recover next year.

The following table provides the average occupancy levels of our LTC operations for the past eight quarters.

Long-term Care Centres

Q1

Q2

Q3

Q4

2017

Year

Q1

Q2

Q3

Q4

2016

Year

Average Occupancy (%)
Total LTC
Ontario LTC
    Total operations
    Preferred Accommodation (1)
      New centres — private
      Class C centres — private
      Class C centres — semi-private

97.2%

97.6%

98.2%

97.7%

97.7%

98.0%

97.9%

98.1%

97.9%

98.0%

97.6%

98.2%

98.5%

98.2%

98.1%

98.5%

98.5%

98.6%

98.2%

98.5%

97.1%
98.5%
64.5%

98.0%
98.3%
65.7%

98.3%
97.8%
67.3%

98.1%
98.8%
66.5%

97.9%
98.4%
66.1%

96.4%
99.1%
63.5%

96.8%
99.2%
64.3%

96.9%
98.7%
64.8%

97.2%
97.9%
65.0%

96.8%
98.7%
68.4%

(1)   Average occupancy reported for the available private and semi-private rooms reflects the percentage of residents occupying those beds and paying the respective premium rates.

 25

Extendicare 2017 Annual ReportRetirement Living
Our retirement living operating segment consists of eight retirement communities in operation, four of which are classified as non same-
store, representing two newly developed communities acquired in February 2016, and two that we developed and opened in November 
2016 and October 2017, respectively. All of the retirement communities in operation were in lease-up during 2016. Three of the 
communities that were acquired in 2015, Empire, Stonebridge and Riverbend, are now considered stabilized communities, having reached 
their expected stabilized occupancy levels by the end of 2017.

As at Occupancy
The following table provides the combined occupancy of our stabilized and lease-up retirement communities as at the end of each quarter 
in 2017, and as at the end of each of 2016.

Retirement Communities
As at Occupancy:

Stabilized communities (Empire/Stonebridge/Riverbend)
Lease-up communities

Mar. 31

Jun. 30

Sept. 30

Dec. 31

90.7%
47.3%

90.2%
50.6%

95.9%
61.3%

95.9%
68.6%

2017

2016

Dec. 31

93.9%
41.5%

The occupancy of the three stabilized communities improved to an average of 95.9% as at December 31, 2017, from 93.9% at the end 
of 2016. The decline experienced in early 2017 was due to higher attrition through the winter months. The occupancy of the five lease-
up communities improved to an average of 68.6% as at December 31, 2017, up from 61.3% at September 30, 2017, notwithstanding the 
opening of a new 103-suite retirement community, Douglas Crossing, at the end of October.

Average Occupancy
The following table provides the average occupancy of the retirement communities in total and for each of the stabilized and lease-up 
groupings, reflecting improvements throughout 2017.

Retirement Communities

Q1

Q2

Q3

Q4

Average Occupancy (%) — total
    Stabilized communities
    Lease-up communities

63.4%
87.6%
45.2%

66.6%
88.1%
50.6%

71.9%
92.1%
56.7%

75.9%
95.5%
63.8%

2017

Year

69.7%
90.8%
54.6%

Q1

61.2%
77.2%
37.4%

Q2

53.8%
76.9%
31.7%

Q3

Q4

61.0%
84.4%
38.5%

63.0%
87.6%
41.7%

2016

Year

59.8%
81.5%
37.5%

Home Health Care
Revenue from provincial programs represented approximately 98% of Extendicare’s home health care revenue in 2017 (2016 — 97%). 
ParaMed’s average daily hours of service declined this quarter by 1.0% to 30,634 from 30,932 in the 2016 fourth quarter, with 
improvements in the Ontario volumes, offset by reductions in other provinces. In terms of the quarterly trends throughout 2017, the decline 
in volumes experienced in the third and fourth quarters of 2017 is not unusual due to a combination of seasonality generally experienced 
during the summer months and the impact of provincial agencies managing their budgets throughout the year. We also experienced a 
decline in our Ontario volumes during the summer months of 2016; however, the impact was offset by our expanded business in British 
Columbia that quarter. For 2017, our average daily hours of service increased by 4.1% to 31,032 from 29,807 in 2016, reflecting the 
government’s commitment to allocate additional funds to this segment of the Canadian health care system, and we anticipate ParaMed’s 
business will continue to grow. For further information on the home health care operations, refer to the discussion under the heading 
“Update of Regulatory and Funding Changes Affecting Results — Ontario Home Health Care Legislation and Funding”.

The following table provides the service volumes of our home health care operations for the past eight quarters.

Home Health Care
Service Volumes

Q1

Q2

Q3

Q4

2017

Year

Q1

Q2

Q3

Q4

2016

Year

Hours of service (000’s)
Hours per day

2,815.7
31,285

2,859.1
31,418

2,833.6
30,800

2,818.4
30,634

11,326.8
31,032

2,625.1
28,847

2,666.4
29,302

2,772.0
30,130

2,845.8
30,932

10,909.3
29,807

26

Management’s Discussion and Analysis

2017 Selected Annual Information
The following is a summary of selected annual financial information for each of the past three years.

(thousands of dollars unless otherwise noted)

2017

2016

2015

Financial Results
Revenue
Earnings before depreciation, amortization, and other expense (Adjusted EBITDA)
Earnings from continuing operations
    per basic share ($)
Gain (loss) on sale of U.S. operations, net of taxes
Earnings (loss) from discontinued operations
Net earnings
    per basic share ($)
    per diluted share ($)
AFFO (continuing operations)
    per basic share ($)
AFFO
    per basic share ($)
Cash dividends declared
    per share ($)

Financial Position (at year end)
Total assets
Total non-current liabilities
Long-term debt
Long-term debt, including current portion

U.S./Canadian dollar average exchange rate for the year
U.S./Canadian dollar closing exchange rate at year end

1,097,331
97,597
31,712
0.36
–
(29,580)
2,132
0.02
0.02
58,495
0.659
58,495
0.659
42,583
0.480

934,281
588,804
476,404
536,068

1.2986
1.2571

1,060,758
92,935
31,417
0.36
(8,458)
12,493
35,452
0.40
0.40
66,722
0.755
65,056
0.736
42,422
0.480

988,617
605,353
448,742
503,568

1.3248
1.3427

943,279
83,691
23,710
0.27
205,418
2,950
232,078
2.64
2.41
43,587
0.497
50,828
0.579
42,125
0.480

1,026,947
636,798
428,679
454,074

1.2787
1.3840

Financial Results — The selected information provided for each of the years under the heading “Financial Results”, reflects the 
classification of the operations in connection with the U.S. Sale Transaction and the U.S. IT Hosting business as discontinued. The U.S. 
senior care operations were sold in 2015, resulting in a gain, net of tax, of $205.4 million, and the U.S. IT Hosting business was sold in 
2016, resulting in a loss, net of tax of $8.4 million. A comparison between the 2017 and 2016 results is provided under the heading “2017 
Financial Review”. The financial results for 2016, in comparison to 2015, reflect growth from all segments of our continuing operations, 
resulting from LTC funding enhancements, growth in our home health care operations following a significant acquisition in 2015, the 
expansion of our retirement living operations through the acquisition and development of retirement communities, and an increase in 
clients served by our management services and group purchasing operations.

Financial Position — Since the end of 2015, our total assets and non-current liabilities have declined, largely due to the “run off” of our 
former U.S. self-insured liabilities and related investments held by the Captive. During 2016 and 2017, our total assets declined by 
$38.3 million and $54.3 million, respectively. Our investments held for U.S. self-insured liabilities declined by $40.7 million (US$26.3 million) 
in 2016, and by $49.8 million (US$32.8 million) in 2017. Our total non-current liabilities declined by $31.4 million in 2016 and by 
$16.5 million in 2017, largely due to the decline in our accrual for U.S. self-insured liabilities of $53.6 million (US$36.6 million) in 2016 and 
$33.7 million (US$22.0 million) in 2017, partially offset by an increase in long-term debt. Our total long-term debt, including current portion, 
increased by $49.5 million in 2016 and by $32.5 million in 2017, reflecting the issuance of debt in connection with the acquisition and 
development of our retirement communities.

A comparison between the 2017 and 2016 results is provided in the discussion under the headings “2017 Financial Review” and “Liquidity 
and Capital Resources”.

 27

Extendicare 2017 Annual Report2017 Selected Quarterly Information
The following is a summary of selected quarterly financial information for the past eight quarters.

(thousands of dollars unless otherwise noted)

Q4

Q3

Q2

Revenue
Net operating income
    Net operating income margin
Adjusted EBITDA
    Adjusted EBITDA margin
Earnings (loss) from continuing operations
Loss on sale of U.S. operations, net of taxes
Earnings (loss) from discontinued operations
Net earnings (loss)
AFFO (continuing operations)
    per basic share ($)
AFFO
    per basic share ($)
Maintenance Capex
    Continuing operations
    Discontinued operations
Cash dividends declared
    per share ($)
Weighted Average Number of Shares
    Basic
    Diluted
U.S./Canadian dollar average exchange rate 
for the period

281,398
35,622
12.7%
27,555
9.8%
10,301
−
3,333
13,634
15,713
0.178
15,713
0.178

3,271
—
10,623
0.120

273,230
34,729
12.7%
24,025
8.8%
6,545
−
−
6,545
15,646
0.176
15,646
0.176

2,777
—
10,642
0.120

273,845
33,867
12.4%
24,588
9.0%
9,919
−
(32,913)
(22,994)
14,448
0.162
14,448
0.162

1,858
—
10,666
0.120

2017

Q1

268,858
31,604
11.8%
21,429
8.0%
4,947
−
−
4,947
12,688
0.143
12,688
0.143

907
—
10,652
0.120

Q4

Q3

Q2

276,854
33,754
12.2%
24,246
8.8%
13,250
(8,458)
19,848
24,640
13,534
0.152
13,366
0.150

5,419
112
10,637
0.120

88,663
99,918

268,096
35,040
13.1%
25,525
9.5%
9,955
−
(643)
9,312
20,832
0.236
20,300
0.230

2,825
280
10,619
0.120

88,495
99,739

261,425
34,747
13.3%
26,647
10.2%
9,695
−
(4,947)
4,748
20,012
0.227
19,155
0.217

2,835
232
10,595
0.120

88,269
99,513

2016

Q1

254,383
26,595
10.5%
16,517
6.5%
(1,483)
−
(1,765)
(3,248)
12,344
0.140
12,235
0.139

1,040
110
10,571
0.120

88,057
99,302

88,633
99,916

88,844
100,123

88,938
100,244

88,807
100,086

1.2722

1.2546

1.3449

1.3238

1.3337

1.3052

1.2873

1.3731

The following is a reconciliation of “earnings (loss) from continuing operations before income taxes” to Adjusted EBITDA and “net 
operating income”.

(thousands of dollars)

Q4

Q3

Q2

2017

Q1

Q4

Q3

Q2

2016

Q1

Earnings (loss) from continuing operations 
before income taxes
Add (Deduct):
Depreciation and amortization
Net finance costs (income)
Other expense

Adjusted EBITDA
Add (Deduct):
Administrative costs
Lease costs
Net operating income

13,212

9,874

12,763

6,715

13,618

13,169

13,597

(1,556)

8,170
6,173
−

7,766
6,385
−

7,911
3,914
−

7,532
7,182
−

8,496
460
1,672

7,783
4,573
−

7,753
5,092
205

7,147
8,790
2,136

27,555

24,025

24,588

21,429

24,246

25,525

26,647

16,517

6,372
1,695
35,622

9,058
1,646
34,729

7,524
1,755
33,867

8,513
1,662
31,604

7,843
1,665
33,754

7,843
1,672
35,040

6,458
1,642
34,747

8,407
1,671
26,595

28

Management’s Discussion and Analysis

There are a number of factors affecting the trend of our quarterly results from continuing operations.

With respect to our core operations, while year-over-year quarterly comparisons will generally remain comparable, sequential quarters can 
vary materially for seasonal and other trends. The significant factors that impact the results from period to period are as follows:

•  Ontario long-term care funding tied to flow-through envelopes requires revenue be deferred until it is matched with the related costs for 
resident care in the periods in which the costs are incurred, resulting in a fluctuation in revenue and operating expenses by quarter, and 
they are generally at their lowest in the first quarter and at their highest in the fourth quarter;

•  Ontario long-term care providers generally receive annual flow-through funding increases and case mix index adjustments effective April 
1st and accommodation funding increases effective July 1st, and Alberta long-term care providers generally receive annual inflationary 
rate increases and acuity-based funding adjustments on April 1st, and accommodation funding increases effective July 1st;

•  maintenance capex spending, which impacts our AFFO, fluctuates on a quarterly basis with the timing of projects and seasonality, and 

is generally at its lowest in the first quarter and its highest in the fourth quarter; and 

•  utility costs are generally at their highest in the first quarter and their lowest in the second and third quarters, and can vary by as much 

as $1.5 million to $2.0 million.

In addition, we report as separate line items, “other expense”, “fair value adjustments”, and “loss (gain) on foreign exchange”, as these are 
transitional in nature and would otherwise distort historical trends. Those items impacting our results are as follows:

•  transaction and integration costs in connection with acquisitions, asset impairment charges, gains or losses on disposals, proxy contest 
costs and other costs considered transitional in nature are reported as “other expense”; as a result of acquisitions, a proxy contest, and 
asset impairment charges; the results from continuing operations for 2017 do not reflect any such charges as “other expense”; and the 
2016 results from continuing operations included “other expense” of $4.0 million for the year ($2.1 million, $0.2 million, nil, $1.7 million in 
each of the quarters, respectively);

• 

interest rate swaps are measured at fair value through profit or loss each period as “fair value adjustments”; as a result, a net gain of 
$2.5 million was recorded in 2017 (loss of $0.1 million in the first quarter, gain of $1.1 million in the second quarter, a gain of $1.2 million 
in the third quarter; and a gain of $0.3 million in the fourth quarter); compared to a net gain of $1.0 million recorded in 2016 (loss of 
$0.8 million in the third quarter and a gain of $1.8 million in the fourth quarter); and

•  foreign currency exchange rate fluctuations between the U.S. and Canadian dollars impact translation of our remaining U.S. net assets 

as a result of U.S. net proceeds and deferred consideration received in respect of the disposal or our U.S. operations in July 2015 
and repatriation of funds from our Captive, our earnings from continuing operations included the following in “loss (gain) on foreign 
exchange”, resulting in: a net foreign exchange gain of $0.8 million in 2017 (loss of $0.4 million in the first quarter, gain of $1.5 million in 
the second quarter, a loss of $0.7 million in the third quarter, and a gain of $0.4 million in the fourth quarter); compared to a net foreign 
exchange loss of $1.2 million in 2016 (loss of $4.0 million in the first quarter, loss of $0.8 million in the second quarter, and gains of 
$1.3 million and $2.3 million in the third and fourth quarters, respectively).

Further details on the above can be found under the sections “Significant 2017 Events and Developments”, “Key Performance Indicators”, 
“Other Significant Developments” and “Update of Regulatory and Funding Changes Affecting Results”.

 29

Extendicare 2017 Annual Report2017 Fourth Quarter Financial Review
The following provides a breakdown of our consolidated statement of earnings between our Canadian and U.S. operations.

(thousands of dollars)

Revenue
Operating expenses

Net operating income
Administrative costs
Lease costs

Adjusted EBITDA
Depreciation and amortization
Other expense

Earnings before net finance costs
  and income taxes

Interest expense (net of capitalized interest)
Interest revenue
Accretion
Fair value adjustments
Gain on foreign exchange

Net finance costs (income)

Earnings from continuing operations before 

income taxes

Income tax expense (recovery)
Current
Deferred

Total income tax expense (recovery)

Earnings from continuing operations
Loss from sale of U.S. operations, net of taxes
Earnings (loss) from discontinued operations

Net earnings

Earnings from continuing operations
Add (Deduct) (1):
Fair value adjustments
Gain on foreign exchange
Other expense

Earnings from continuing operations before  
separately reported items, net of taxes

Three months ended December 31

Canada

279,085
245,776

33,309
6,462
1,695

25,152
8,170
–

2017

Total

281,398
245,776

35,622
6,372
1,695

27,555
8,170
–

U.S.

2,313
–

2,313
(90)
–

2,403
–
–

Canada

275,305
243,100

32,205
7,835
1,665

22,705
8,496
1,672

2016

Total

276,854
243,100

33,754
7,843
1,665

24,246
8,496
1,672

U.S.

1,549
–

1,549
8
–

1,541
–
–

16,982

2,403

19,385

12,537

1,541

14,078

7,342
(1,091)
351
(271)
(179)

6,152

–
–
265
–
(244)

7,342
(1,091)
616
(271)
(423)

21

6,173

6,691
(851)
294
(1,832)
(592)

3,710

−
(1,896)
334
−
(1,688)

(3,250)

6,691
(2,747)
628
(1,832)
(2,280)

460

Total

Change

4,544
2,676

1,868
(1,471)
30

3,309
(326)
(1,672)

5,307

651
1,656
(12)
1,561
1,857

5,713

10,830

2,382

13,212

8,827

4,791

13,618

(406)

1,679
1,232

2,911

7,919
–
–

7,919

–
–

–

2,382
–
3,333

5,715

1,679
1,232

2,911

10,301
–
3,333

13,634

(603)
(220)

(823)

9,650
–
–

9,650

(1)
1,192

1,191

(604)
972

368

2,283
260

2,543

3,600
(8,458)
19,848

13,250
(8,458)
19,848

(2,949)
8,458
(16,515)

14,990

24,640

(11,006)

7,919

2,382

10,301

9,650

3,600

13,250

(2,949)

(199)
(206)
–

–
(244)
–

(199)
(450)
–

(1,344)
(526)
(1,917)

–
(1,427)
–

(1,344)
(1,953)
(1,917)

1,145
1,503
1,917

7,514

2,138

9,652

5,863

2,173

8,036

1,616

(1)  The separately reported items being added to or deducted from earnings from continuing operations are net of income taxes, and are non-GAAP measures. Refer to the 

discussion of non-GAAP measures.

30

Management’s Discussion and Analysis

The following provides a reconciliation of “earnings from continuing operations before income taxes” to “Adjusted EBITDA” and “net 
operating income”.

(thousands of dollars)

Canada

U.S.

Three months ended December 31

2017

Total

Canada

U.S.

2016

Total

Total

Change

Earnings from continuing operations before 
income taxes
Add (Deduct):
Depreciation and amortization
Net finance costs (income)
Other expense

Adjusted EBITDA
Add (Deduct):
Administrative costs
Lease costs
Net operating income

10,830

2,382

13,212

8,827

4,791

13,618

(406)

8,170
6,152
–

–
21
–

8,170
6,173
–

8,496
3,710
1,672

–
(3,250)
–

8,496
460
1,672

25,152

2,403

27,555

22,705

1,541

24,246

6,462
1,695
33,309

(90)
–
2,313

6,372
1,695
35,622

7,835
1,665
32,205

8
–
1,549

7,843
1,665
33,754

(326)
5,713
(1,672)

3,309

(1,471)
30
1,868

The following is an analysis of the consolidated results from operations for the 2017 fourth quarter in comparison to the 2016 fourth 
quarter. Refer to the discussion that follows under the heading “Summary of Results of Operations by Segment” for an analysis of the 
revenue and net operating income by operating segment, including the components of non same-store revenue and net operating income.

Consolidated Revenue
Consolidated revenue from continuing operations grew by $4.5 million or 1.6% to $281.4 million in the 2017 fourth quarter, driven primarily 
by LTC funding enhancements, expansion of the retirement living operations, and higher investment income from the Captive, partially 
offset by the impact of favourable prior period settlement adjustments of $2.2 million received in the 2016 fourth quarter. Growth in 
revenue prior to these items was $6.7 million or 2.4% over 2016.

Consolidated Operating Expenses
Consolidated operating expenses from continuing operations increased by $2.6 million or 1.1% to $245.8 million in the 2017 fourth quarter. 
The 2016 fourth quarter results included unfavourable prior period accrual adjustments of $0.6 million with respect to our home health 
care operations. Prior to these items, operating expenses were higher by $3.2 million or 1.3% over 2016, driven by, increased costs of 
resident care and expansion of the retirement living operations. Total labour costs increased by $1.3 million over the 2016 fourth quarter, 
and represented 85.5% and 85.9% of operating expenses in the fourth quarters of 2017 and 2016, respectively, and as a percentage of 
revenue were 74.7% and 75.4%, respectively.

Consolidated Net Operating Income
Consolidated net operating income from continuing operations increased by $1.9 million or 5.5% to $35.6 million in the 2017 fourth quarter, 
and represented 12.7% of revenue compared to 12.2% in the same 2016 quarter. Net operating income from the Canadian operations 
improved by $1.1 million, and represented 11.9% of revenue this quarter compared to 11.7% in the same 2016 quarter. As noted above, 
the 2016 results were impacted by favourable accrual adjustments of $1.6 million. Prior to these items, net operating income from the 
Canadian operations improved by $2.7 million or 8.8%, reflecting LTC funding enhancements, growth of our retirement living, management 
and group purchasing operations, and an increased contribution from our home health care operations. Net operating income from our 
U.S. operations reflected higher investment income from the Captive of $0.8 million.

Administrative and Lease Costs
Administrative and lease costs from continuing operations declined by $1.4 million to $8.1 million in the 2017 fourth quarter, reflecting 
lower share-based compensation expense and reduced professional fees.

Consolidated Adjusted EBITDA
Consolidated Adjusted EBITDA from continuing operations improved by $3.3 million or 13.6% to $27.5 million this quarter from 
$24.2 million in the same 2016 quarter, representing 9.8% and 8.8% of revenue, respectively. Adjusted EBITDA from the Canadian 
operations contributed $2.4 million to the improvement, reflecting the increase in net operating income and lower administrative costs, 
as previously discussed. Prior to the favourable accrual adjustments of $1.6 million recorded in the 2016 fourth quarter, Adjusted EBITDA 
from the Canadian operations improved by $4.0 million, and as a percentage of revenue was 9.0% this quarter compared to 7.7% in 
the same 2016 quarter. Adjusted EBITDA from the U.S. operations improved by $0.9 million reflecting higher investment income and a 
reduction in administrative costs.

 31

Extendicare 2017 Annual ReportNet Finance Costs (Income)
Net finance costs increased by $5.7 million to $6.2 million this quarter, and included a reduction in interest revenue in connection with 
deferred consideration from the U.S. Sale Transaction of $1.9 million and unfavourable changes in the valuation of interest rate swaps 
of $1.5 million and the loss (gain) on foreign exchange of $1.9 million. For further information on the deferred consideration, refer to the 
discussion under the heading “Other Significant Development — 2015 U.S. Sale Transaction — Deferred Consideration”.

Income Taxes
The income tax provision this quarter was $2.9 million on pre-tax earnings of $13.2 million, representing an effective tax rate of 22.0%, 
compared to a provision of $0.4 million on pre-tax earnings of $13.6 million in the 2016 fourth quarter, representing an effective tax rate of 
2.7%. The income tax provision for 2016 included the reversal of a $3.6 million provision following the successful appeal of a prior period 
tax reassessment (refer to the discussion under the heading “Other Significant Developments — Tax Rules and Regulations”). In addition, 
the effective tax rates for each period were distorted by, among other things, fair value adjustments, gains and losses on foreign exchange, 
and other expense items that have been separately reported. The effective tax rate on earnings from continuing operations before 
separately reported items was 22.9% this quarter and 28.1% in the 2016 fourth quarter, with the reduction in effective rates primarily due to 
the proportion of earnings between taxable and non-taxable entities.

Discontinued Operations
The earnings from discontinued operations reported in the 2016 fourth quarter included the after-tax loss on sale of the U.S. IT Hosting 
operations of $8.4 million.

The earnings from discontinued operations, net of tax, was $3.3 million this quarter compared to earnings of $19.8 million in the 2016 
fourth quarter, excluding the above noted loss on sale for 2016. The 2017 activity related to a $3.1 million release of the Captive’s reserves 
and a net reduction in indemnification provisions and other items in respect of the U.S. Sale Transaction. The 2016 activity related to a 
$12.8 million release of the Captive’s reserves and a reclassification of a $9.2 million impairment loss on the IT Hosting operations to loss 
on sale, partially offset by a net after-tax increase in indemnification provisions and other items in respect of the U.S. Sale Transaction.

For further information on the discontinued operations, refer to note 22 of the audited consolidated financial statements, and the 
discussions under the headings “Other Significant Development — 2015 U.S. Sale Transaction — Deferred Consideration” and “Other 
Significant Developments — 2016 Sale of U.S. IT Hosting Business”.

Summary of Results of Operations by Segment
The following provides an analysis of the operating performance of each of our operating segments followed by a table summarizing our 
segmented “revenue”, “operating expenses” and “net operating income”.

Long-term Care Operations
Net operating income from our long-term care operations was $18.3 million this quarter compared to $19.6 million in the 2016 fourth 
quarter. Excluding the impact of favourable prior period revenue settlement adjustments of approximately $2.2 million received in the 2016 
fourth quarter, net operating income improved by $0.9 million, and as a percentage of revenue was 11.6% this quarter compared to 11.2% 
in the same 2016 period. Revenue grew by $3.5 million, or 2.2%, of which approximately $2.3 million related to our Ontario flow-through 
envelopes, and was therefore directly offset by increased costs of resident care, approximately $0.2 million was from improvements in 
preferred accommodation, and the balance was from other funding enhancements. Operating expenses increased by $2.6 million, or 1.8%, 
primarily due to higher labour, supply, maintenance, and food costs, partially offset by lower property taxes and utility costs. Labour costs 
increased by $1.8 million and represented 82.0% of operating expenses this quarter compared to 82.3% in the same 2016 period.

Retirement Living Operations
Net operating income from our retirement living operations improved by $0.9 million this quarter, with improvements from the lease up 
of the non same-store operations (West Park, Yorkton and Cedar) and the four in operation since the beginning of 2016. On a same-store 
basis, growth in net operating income was $0.4 million was primarily attributable to higher revenue, with the improvement in average 
occupancy to 93.4% this quarter from 81.3% in the 2016 fourth quarter.

Home Health Care Operations
Net operating income from our home health care operations improved by $1.0 million or 10.0% to $11.0 million this quarter, and 
represented 10.1% of revenue compared to 9.2% in the 2016 fourth quarter. Excluding the impact of unfavourable prior period accrual 
adjustments of approximately $0.6 million recorded in the 2016 fourth quarter, net operating income improved by $0.4 million, and as a 
percentage of revenue was 10.1% this quarter compared to 9.7%. This improvement was largely attributable to higher revenue due to a 
shift in the mix of services provided. Overall volumes were down by 1% in the quarter, with improvements in our Ontario volumes offset by 
declines in other provinces. Total labour costs declined by $1.0 million and represented 91.9% of operating expenses in the 2017 fourth 
quarter compared to 92.3% in the same 2016 quarter.

32

Management’s Discussion and Analysis

Other Canadian Operations
Net operating income from our management and group purchasing operations increased by $0.5 million this quarter, and represented 
57.8% of revenue compared to 51.9% in the 2016 fourth quarter, largely due to growth in group purchasing clients, with the Extendicare 
Assist operations unchanged from the same 2016 quarter, having benefited from increased consulting revenue this quarter.

U.S. Operations
Net operating income of the Captive improved by $0.8 million this quarter due to higher investment income.

The following table summarizes our segmented “revenue”, “operating expenses” and “net operating income”.

Three months ended December 31
(thousands of dollars)

Long-term  
Care

Retirement 
Living

Home 
Health Care

Other 
Canadian 
Operations

Corporate 
Canada

Total 
Canada

Total 
U.S.

Total

2017 — Same-store
Revenue
Operating expenses

Net operating income

Net operating income margin (%)

2017 — Non Same-store
Revenue
Operating expenses
Net operating loss

2017 — Total
Revenue
Operating expenses
Net operating income

Net operating income margin (%)

2016 — Same-store
Revenue
Operating expenses
Net operating income

Net operating income margin (%)

2016 — Non Same-store
Revenue
Operating expenses
Net operating loss

2016 — Total
Revenue
Operating expenses
Net operating income

Net operating income margin (%)

Change in Total
Revenue
Operating expenses
Net operating income

158,694
140,349

18,345

11.6%

–
–
–

158,694
140,349
18,345

11.6%

157,425
137,809
19,616

12.5%

–
–
–

157,425
137,809
19,616

12.5%

1,269
2,540
(1,271)

4,103
2,892

1,211

29.5%

1,995
2,200
(205)

6,098
5,092
1,006

16.5%

3,734
2,902
832

22.3%

706
1,408
(702)

4,440
4,310
130

2.9%

1,658
782
876

109,141
98,160

10,981

10.1%

–
–
–

109,141
98,160
10,981

10.1%

108,672
98,688
9,984

9.2%

–
–
–

108,672
98,688
9,984

9.2%

469
(528)
997

5,149
2,175

2,974

57.8%

–
–
–

5,149
2,175
2,974

57.8%

4,765
2,293
2,472

51.9%

–
–
–

4,765
2,293
2,472

51.9%

384
(118)
502

3
–

3

277,090
243,576

33,514

2,313
−

2,313

100.0%

12.1%

100.0%

279,403
243,576

35,827

12.8%

–
–
–

3
–
3

1,995
2,200
(205)

–
–
–

1,995
2,200
(205)

279,085
245,776
33,309

2,313
–
2,313

281,398
245,776
35,622

100.0%

11.9%

100.0%

12.7%

3
–
3

274,599
241,692
32,907

1,549
–
1,549

276,148
241,692
34,456

100.0%

12.0%

100.0%

12.5%

–
–
–

3
–
3

706
1,408
(702)

–
–
–

706
1,408
(702)

275,305
243,100
32,205

1,549
–
1,549

276,854
243,100
33,754

100.0%

11.7%

100.0%

12.2%

–
–
–

3,780
2,676
1,104

764
–
764

4,544
2,676
1,868

 33

Extendicare 2017 Annual Report2017 Financial Review
The following provides a breakdown of our consolidated statement of earnings between our Canadian and U.S. operations.

(thousands of dollars)

Revenue
Operating expenses

Net operating income
Administrative costs
Lease costs

Adjusted EBITDA
Depreciation and amortization
Other expense

Earnings before net finance costs and 
income taxes

Interest expense (net of capitalized interest)
Interest revenue
Accretion
Fair value adjustments
Loss (gain) on foreign exchange

Net finance costs (income)

Earnings from continuing operations before 
income taxes

Income tax expense (recovery)
Current
Deferred

Total income tax expense

Earnings from continuing operations
Loss from sale of U.S. operations, net of taxes
Earnings (loss) from discontinued operations

Net earnings (loss)

Earnings from continuing operations
Add (Deduct) (1):
Fair value adjustments
Loss (gain) on foreign exchange
Other expense

Earnings from continuing operations before 
separately reported items, net of taxes

Years ended December 31

2017

Total

1,097,331
961,509

135,822
31,467
6,758

97,597
31,379
−

66,218

28,082
(3,902)
2,812
(2,474)
(864)

23,654

U.S.

5,249
−

5,249
1,134
−

4,115
−
−

4,115

−
(207)
1,283
−
(1,530)

(454)

Canada

1,057,063
930,622

126,441
28,662
6,650

91,129
31,179
4,013

55,937

27,039
(3,276)
1,176
(985)
753

24,707

2016

Total

1,060,758
930,622

130,136
30,551
6,650

92,935
31,179
4,013

57,743

27,039
(10,838)
2,501
(985)
1,198

18,915

U.S.

3,695
−

3,695
1,889
−

1,806
−
−

1,806

−
(7,562)
1,325
−
445

(5,792)

Total

Change

36,573
30,887

5,686
916
108

4,662
200
(4,013)

8,475

1,043
6,936
311
(1,489)
(2,062)

4,739

Canada

1,092,082
961,509

130,573
30,333
6,758

93,482
31,379
−

62,103

28,082
(3,695)
1,529
(2,474)
666

24,108

37,995

4,569

42,564

31,230

7,598

38,828

3,736

10,149
603

10,752

27,243
–
–

27,243

−
100

100

4,469
–
(29,580)

(25,111)

10,149
703

10,852

31,712
–
(29,580)

2,132

6,818
(2,094)

4,724

26,506
–
–

26,506

(1,017)
3,704

2,687

4,911
(8,458)
12,493

8,946

5,801
1,610

7,411

31,417
(8,458)
12,493

35,452

4,348
(907)

3,441

295
8,458
(42,073)

(33,320)

27,243

4,469

31,712

26,506

4,911

31,417

295

(1,813)
805
−

−
(1,512)
–

(1,813)
(707)
–

(722)
267
(196)

−
141
–

(722)
408
(196)

(1,091)
(1,115)
196

26,235

2,957

29,192

25,855

5,052

30,907

(1,715)

(1)   The separately reported items being added to or deducted from earnings from continuing operations are net of income taxes, and are non-GAAP measures. Refer to the 

discussion of non-GAAP measures.

34

Management’s Discussion and Analysis

The following provides a reconciliation of “earnings from continuing operations before income taxes” to “Adjusted EBITDA” and “net 
operating income”.

(thousands of dollars)

Canada

U.S.

Years ended December 31

2017

Total

Canada

U.S.

2016

Total

Total

Change

Earnings from continuing operations before 
income taxes
Add (Deduct):
Depreciation and amortization
Net finance costs (income)
Other expense

Adjusted EBITDA
Add (Deduct):
Administrative costs
Lease costs
Net operating income

37,995

4,569

42,564

31,230

7,598

38,828

3,736

31,379
24,108
–

93,482

30,333
6,758
130,573

–
(454)
–

4,115

1,134
–
5,249

31,379
23,654
–

97,597

31,179
24,707
4,013

91,129

–
(5,792)
–

1,806

31,179
18,915
4,013

92,935

31,467
6,758
135,822

28,662
6,650
126,441

1,889
–
3,695

30,551
6,650
130,136

200
4,739
(4,013)

4,662

916
108
5,686

The following is an analysis of the consolidated results from operations for 2017 in comparison to 2016. Refer to the discussion that 
follows under the heading “Summary of Results of Operations by Segment” for an analysis of the revenue and net operating income by 
operating segment, including the components of non same-store revenue and net operating income.

Consolidated Revenue
Consolidated revenue from continuing operations grew by $36.6 million or 3.4% to $1,097.3 million in 2017, driven primarily by a 4.1% 
increase in home health care business volumes, increased government funding for home health care to support mandated wage increases 
for personal support workers (PSWs) of approximately $2.1 million, LTC funding enhancements (including favourable prior year settlement 
adjustments of $0.8 million in 2017 and $1.2 million in 2016), expansion of the retirement living operations, and a $1.6 million increase in 
investment income from the Captive, partially offset by one less day this year.

Consolidated Operating Expenses
Consolidated operating expenses from continuing operations increased by $30.9 million or 3.3% to $961.5 million in 2017, primarily due 
to growth in the home health care volumes, the mandatory PSW wage increases, increased severance costs in our home health care 
operations of approximately $0.8 million largely in connection with productivity initiatives, increased costs of resident care, expansion of 
the retirement operations, and the impact of favourable labour cost accrual adjustments of $1.0 million recorded in 2016, partially offset 
by one less day this year. The majority of our operating expenses are labour related, which increased by $26.2 million over 2016, and 
represented 86.6% of operating expenses in each of 2017 and 2016, and as a percentage of revenue were 75.9% and 76.0%, respectively.

Consolidated Net Operating Income
Consolidated net operating income from continuing operations improved by $5.7 million or 4.4% to $135.8 million in 2017, and as a 
percentage of revenue was 12.4% in 2017 compared to 12.3% in 2016. Net operating income from the Canadian operations improved 
by $4.1 million, and represented 12.0% of revenue in each of 2017 and 2016. Prior to the $2.2 million of favourable prior year revenue 
settlements and operating expense accrual adjustments recorded in 2016, as noted above, net operating income from the Canadian 
operations improved by $6.3 million, reflecting growth in our home health care business volumes and retirement living operations, partially 
offset by increased costs of resident care, and one less day this year. Net operating income from our U.S. operations reflected higher 
investment income from the Captive of $1.6 million.

Administrative and Lease Costs
Administrative costs from continuing operations increased by $0.9 million to $31.5 million in 2017, reflecting an increase from our 
Canadian operations of $1.7 million, partially offset by reduced costs to support the remaining U.S. operations. The higher costs of 
our Canadian operations included a one-time executive compensation charge of $2.0 million recorded in the 2017 third quarter. As a 
percentage of revenue, the Canadian operations administrative costs represented 2.8% of revenue in 2017 compared to 2.7% in 2016.

Lease costs increased by $0.1 million this year, primarily due to lease termination costs.

 35

Extendicare 2017 Annual ReportConsolidated Adjusted EBITDA
Consolidated Adjusted EBITDA from continuing operations improved by $4.7 million or 5.0% to $97.6 million in 2017, and represented 
8.9% of revenue compared to 8.8% in 2016. Adjusted EBITDA from the Canadian operations improved by $2.3 million to $93.5 million 
this year, reflecting growth from net operating income offset by higher administrative and lease costs, as previously discussed, and as a 
percentage of revenue was unchanged at 8.6%. Prior to the one-time executive compensation charge of $2.0 million recorded this year and 
the $2.2 million of favourable prior year adjustments recorded in 2016, Adjusted EBITDA from the Canadian operations as a percentage of 
revenue would have been 8.7% this year compared to 8.4% in 2016. Adjusted EBITDA from the U.S. operations improved by $2.4 million due 
to the increase in investment income and reduction in administrative costs.

Depreciation and Amortization
Depreciation and amortization costs increased by $0.2 million to $31.4 million this year, largely due to acquisitions and completed 
development projects.

Other Expense
The Company has not recorded any amounts in other expense in 2017. In 2016, the other expense of $4.0 million related to proxy contest 
costs, including advisory and professional fees, of $1.9 million, impairment of goodwill for certain properties of $1.7 million, and the 
balance to integration and acquisitions costs.

Net Finance Costs (Income)
Net finance costs increased by $4.7 million to $23.6 million this year, and included favourable changes of $3.6 million in the valuation of 
interest rate swaps and loss (gain) on foreign exchange. Excluding these items, net finance costs increased by $8.3 million primarily due 
to a reduction in interest revenue in connection with deferred consideration from the U.S. Sale Transaction of $7.4 million, and increased 
interest expense due to higher debt levels.

Income Taxes
The income tax provision for 2017 was $10.8 million on pre-tax earnings of $42.6 million, representing an effective tax rate of 25.5%, 
compared to a provision of $7.4 million on pre-tax earnings of $38.8 million in 2016, representing and effective tax rate of 19.1%. The 
income tax provision for 2016 included the reversal of a $3.6 million provision following the successful appeal of a prior period tax 
reassessment (refer to the discussion under the heading “Other Significant Developments — Tax Rules and Regulations”). In addition, the 
effective tax rates for each period were distorted by, among other things, fair value adjustments, gains and losses on foreign exchange, and 
other expense items that have been separately reported. The effective tax rate on earnings from continuing operations before separately 
reported items was 25.6% this year and 28.2% in 2016, with the reduction in effective rates primarily due to the proportion of earnings 
between taxable and non-taxable entities.

Discontinued Operations
The earnings from discontinued operations reported in 2016 included the after-tax loss on sale of the U.S. IT Hosting operations of 
$8.4 million.

The loss from discontinued operations, net of tax, was $29.6 million this year compared to earnings of $12.5 million in 2016, excluding 
the above noted loss on sale for 2016. The 2017 activity related to the U.S. Sale Transaction that included the write-off of deferred 
consideration of $37.5 million ($32.2 million after tax), and a net increase in indemnification provisions and other items of $4.8 million 
($3.1 million after tax), partially offset by a $5.7 million release of the Captive’s reserves. The 2016 activity related to a $16.8 million release 
of the Captive’s reserves, partially offset by a net after-tax increase in indemnification provisions and other items in respect of the U.S. Sale 
Transaction, and a net loss from the operations of the disposed U.S. IT Hosting business prior to its sale, totalling $11.5 million, partially 
offset by a $4.0 million release of the Captive’s reserves and a net decrease in indemnification provisions in respect of the U.S. Sale 
Transaction.

For further information on the discontinued operations, refer to note 22 of the audited consolidated financial statements, and the 
discussions under the headings “Other Significant Developments — 2015 U.S. Sale Transaction — Deferred Consideration” and “Other 
Significant Developments — 2016 Sale of U.S. IT Hosting Business”.

36

Management’s Discussion and Analysis

Summary of Results of Operations by Segment
The following table summarizes our segmented “revenue”, “operating expenses” and “net operating income”, followed by an analysis of the 
operating performance of each of our operating segments.

Years ended December 31
(thousands of dollars)

Long-term 
Care

Retirement 
Living

Home 
Health Care

Other 
Canadian 
Operations

Corporate 
Canada

Total 
Canada

Total 
U.S.

Total

2017 — Same-store
Revenue
Operating expenses
Net operating income

616,887
542,965
73,922

Net operating income margin (%)

12.0%

2017 — Non Same-store
Revenue
Operating expenses
Net operating loss

2017 — Total
Revenue
Operating expenses
Net operating income

−
−
−

616,887
542,965
73,922

Net operating income margin (%)

12.0%

2016 — Same-store
Revenue
Operating expenses
Net operating income

Net operating income margin (%)

2016 — Non Same-store
Revenue
Operating expenses

Net operating loss

2016 — Total
Revenue
Operating expenses
Net operating income

Net operating income margin (%)

Change in Total
Revenue
Operating expenses
Net operating income

608,618
532,999
75,619

12.4%

−
−

−

608,618
532,999
75,619

12.4%

8,269
9,966
(1,697)

15,186
11,450
3,736

24.6%

5,487
6,840
(1,353)

20,673
18,290
2,383

11.5%

13,844
10,829
3,015

21.8%

1,630
3,998

(2,368)

15,474
14,827
647

4.2%

5,199
3,463
1,736

435,718
391,867
43,851

10.1%

−
−
−

435,718
391,867
43,851

10.1%

414,406
374,191
40,215

9.7%

−
−

−

414,406
374,191
40,215

9.7%

21,312
17,676
3,636

18,789
8,387
10,402

55.4%

−
−
−

18,789
8,387
10,402

55.4%

18,518
8,605
9,913

53.5%

−
−

−

18,518
8,605
9,913

53.5%

271
(218)
489

15
−
15

1,086,595
954,669
131,926

5,249
−
5,249

1,091,844
954,669
137,175

100.0%

12.1%

100.0%

12.6%

−
−
−

15
−
15

5,487
6,840
(1,353)

−
−
−

5,487
6,840
(1,353)

1,092,082
961,509
130,573

5,249
−
5,249

1,097,331
961,509
135,822

100.0%

12.0%

100.0%

12.4%

47
−
47

1,055,433
926,624
128,809

3,695
−
3,695

1,059,128
926,624
132,504

100.0%

12.2%

100.0%

12.5%

−
−

−

47
−
47

1,630
3,998

(2,368)

−
−

−

1,630
3,998

(2,368)

1,057,063
930,622
126,441

3,695
−
3,695

1,060,758
930,622
130,136

100.0%

12.0%

100.0%

12.3%

(32)
−
(32)

35,019
30,887
4,132

1,554
−
1,554

36,573
30,887
5,686

 37

Extendicare 2017 Annual ReportLong-term Care Operations
Net operating income from our long-term care operations declined by $1.7 million or 2.2% to $73.9 million in 2017, and represented 12.0% 
of revenue compared to 12.4% in 2016. Both years were impacted by favourable prior year adjustments of approximately $0.8 million 
in 2017 and $2.2 million in 2016. Excluding these items, net operating income was lower by approximately $0.3 million, primarily due 
to one less day this year, and funding enhancements offset by higher costs of resident care. Revenue growth of $8.3 million, or 1.4%, 
included approximately $6.3 million related to our Ontario flow-through envelopes, prior year funding received in the 2017 first quarter of 
$0.8 million, improvements in preferred accommodation of approximately $0.7 million, and other funding enhancements, partially offset 
by prior year settlement adjustments received in the 2016 fourth quarter of $1.2 million, a $1.3 million reduction in funding tied to lower 
property taxes, and the impact of one less day this year. Operating expenses increased by $10.0 million, or 1.9%, primarily due to higher 
labour, supply, maintenance, and food costs, as well as the impact of favourable labour cost accrual adjustments of $1.0 million recorded 
in the 2016 third quarter, partially offset by lower property tax assessments of $1.5 million, lower utility costs of $0.4 million, and one less 
day this year. Labour costs increased by $7.9 million this year, and as a percentage of operating expense, were 83.2% this year compared 
to 83.3% in 2016.

Retirement Living Operations
Net operating income from our retirement living operations improved by $1.7 million to $2.4 million in 2017. On a same-store basis, net 
operating income from four retirement communities (Empire, Harvest, Stonebridge and Riverbend) improved by $0.7 million, reflecting an 
increase in revenue of $1.3 million, partially offset by higher operating costs that included increased property taxes of $0.2 million. The 
average occupancy of the same-store retirement communities increased to 86.5% this year from 75.3% in 2016. Net operating income 
from our three stabilized retirement communities (Empire, Stonebridge and Riverbend) improved by $0.7 million this largely due to an 
increase in average occupancy to 90.8% from 81.5% in 2016.

Home Health Care Operations
Net operating income from our home health care operations improved by $3.6 million or 9.0% to $43.8 million in 2017, and represented 
10.1% of revenue compared to 9.7% in 2016. This improvement was due to a 4.1% growth in daily hours of service to 31,032 this year from 
29,807 in 2016, partially offset by one less day this year and increased labour costs. Revenue growth of $21.3 million, or 5.1%, included 
approximately $2.1 million of funding enhancements from the Ontario government to compensate operators for mandatory PSW wage 
increases. Operating expenses grew by $17.7 million primarily due to higher labour costs of $16.3 million, and included higher severance 
costs this year of approximately $0.8 million largely in connection with our productivity initiatives, in addition to the impact of mandated 
benefit cost increases in the western provinces and by increased WSIB charges. Management is in dialogue with the respective health care 
authorities regarding enhanced funding to compensate for increased costs; however, the outcome is uncertain at this time. Labour costs 
represented 92.5% of operating expenses in each of 2017 and 2016. Management initiatives continue with a specific focus to improve 
efficiency and reduce costs in our core home health care operations.

Other Canadian Operations
Net operating income from our management and group purchasing operations improved by $0.5 million to $10.4 million in 2017, and 
represented 55.4% of revenue this year compared to 53.5% in 2016. Growth in group purchasing clients offset the impact of a net decline 
in the number of managed clients of Extendicare Assist. As at December 31, 2017, Extendicare Assist managed three fewer centres 
than as at the end of 2016, due to the sale of centres to new operators, partially offset by new contracts secured. Extendicare Assist has 
subsequently secured contracts to manage three additional centres (416 beds) that are expected to transition in March.

U.S. Operations
Net operating income of the Captive increased by $1.6 million this year due to higher investment income.

38

Management’s Discussion and Analysis

Adjusted Funds from Operations
The following table provides a reconciliation of our “earnings from continuing operations” to FFO and AFFO. A reconciliation of our “net 
cash from operating activities” to AFFO is also provided under the heading “Reconciliation of Net Cash from Operating Activities to AFFO”.

(thousands of dollars unless otherwise noted)

2017

2016

Change

2017

2016

Change

Three months ended
December 31

Twelve months ended
December 31

Earnings from continuing operations
Add (Deduct):
Depreciation and amortization
Depreciation for FFEC (maintenance capex) (1)
Other expense
Fair value adjustments
Loss (gain) on foreign exchange
Current income tax expense (recovery) on other expense,
  fair value adjustments, and gain/loss on foreign exchange (2)
Deferred income tax expense

FFO (continuing operations)
Amortization of financing costs
Accretion costs
Non-cash share-based compensation
Principal portion of government capital funding
Income support (retirement acquisitions)
Amounts offset through investments held for self-insured liabilities (3)
Additional maintenance capex (1)

AFFO (continuing operations)
Discontinued operations
AFFO

Per Basic Share ($)
FFO (continuing operations)
FFO
AFFO (continuing operations)
AFFO

Per Diluted Share ($)
FFO (continuing operations)
FFO
AFFO (continuing operations)
AFFO

Dividends ($)
Declared
Declared per share ($)

Weighted Average Number of Shares (thousands)
Basic
Diluted

10,301

13,250

(2,949)

31,712

31,417

295

8,170
(1,914)
—
(271)
(423)

(161)
1,232

16,934
417
616
289
1,232
—
(2,418)
(1,357)

15,713
—
15,713

0.191
0.191
0.178
0.178

0.191
0.191
0.171
0.171

8,496
(1,882)
1,672
(1,832)
(2,280)

(3,588)
972

14,808
428
628
292
1,180
1,358
(1,623)
(3,537)

13,534
(168)
13,366

0.167
0.167
0.152
0.150

0.165
0.167
0.149
0.147

(326)
(32)
(1,672)
1,561
1,857

3,427
260

2,126
(11)
(12)
(3)
52
(1,358)
(795)
2,180

2,179
168
2,347

0.024
0.024
0.026
0.028

0.026
0.024
0.022
0.024

31,379
(7,495)
—
(2,474)
(864)

—
703

52,961
1,728
2,812
1,496
4,928
66
(4,178)
(1,318)

58,495
—
58,495

0.596
0.596
0.659
0.659

0.596
0.596
0.640
0.640

31,179
(7,567)
4,013
(985)
1,198

(4,248)
1,610

56,617
1,592
2,501
941
5,648
6,263
(2,288)
(4,552)

66,722
(1,666)
65,056

0.641
0.618
0.755
0.736

0.638
0.618
0.724
0.707

200
72
(4,013)
(1,489)
(2,062)

4,248
(907)

(3,656)
136
311
555
(720)
(6,197)
(1,890)
3,234

(8,227)
1,666
(6,561)

(0.045)
(0.022)
(0.096)
(0.077)

(0.042)
(0.022)
(0.084)
(0.067)

10,623
0.120

10,637
0.120

(14)
–

42,583
0.480

42,422
0.480

161
–

88,633
99,916

88,663
99,918

88,805
100,088

88,372
99,624

(1)   The aggregate of these two line items represents our total actual maintenance capex incurred in the period. An amount equivalent to our depreciation for FFEC, or furniture, 

fixtures, equipment and computers, is deducted in determining FFO, and the difference in total maintenance capex incurred is adjusted for in determining AFFO.

(2)   Represents current income tax with respect to items that are excluded from the computation of FFO and AFFO from continuing operations, such as fair value adjustments, gains 

or losses on foreign exchange, other expense, and provisions for prior period tax reassessments.

(3)   Represents AFFO of the Captive that decreases/(increases) the Captive’s investments held for self-insured liabilities not impacting the Company’s reported cash and short-term 

investments. 

 39

Extendicare 2017 Annual ReportAFFO 2017 Fourth Quarter Financial Review
AFFO improved by $2.3 million to $15.7 million ($0.178 per basic share) in the 2017 fourth quarter from $13.4 million ($0.150 per basic 
share) in the same 2016 period. AFFO from continuing operations contributed $2.2 million of the improvement reflecting an improvement 
in Adjusted EBITDA, net of a reduction in income support on acquired retirement communities, lower current income taxes, and a reduction 
in maintenance capex, partially offset by higher net interest expense of $2.3 million. The increase in net interest expense included lower 
interest revenue in connection with deferred consideration from the U.S. Sale Transaction of $1.9 million. A discussion of the factors 
impacting Adjusted EBITDA from continuing operations can be found under the heading “2017 Fourth Quarter Financial Review”.

Maintenance capex from continuing operations was $3.3 million this quarter, compared to $5.4 million in the 2016 fourth quarter, 
representing 1.2% and 2.0% of revenue from continuing operations, respectively.

The following provides a breakdown of AFFO and maintenance capex between our Canadian and U.S. operations.

(thousands of dollars unless otherwise noted)

AFFO (continuing operations)
Discontinued operations
AFFO

Maintenance capex (continuing operations)
Discontinued operations
Maintenance capex

Average U.S./Canadian dollar exchange rate

Canada

15,728
−
15,728

3,271
−
3,271

U.S.

(15)
−
(15)

−
−
−

2017

Total

15,713
−
15,713

3,271
−
3,271

1.2722

Three months ended December 31

Canada

11,719
−
11,719

5,419
−
5,419

U.S.

1,815
(168)
1,647

−
112
112

2016

Total

13,534
(168)
13,366

5,419
112
5,531

1.3337

Total

Change

2,179
168
2,347

(2,148)
(112)
(2,260)

AFFO 2017 Financial Review
The following provides a breakdown of AFFO and maintenance capex between our Canadian and U.S. operations.

(thousands of dollars unless otherwise noted)

AFFO (continuing operations)
Discontinued operations
AFFO

Maintenance capex (continuing operations)
Discontinued operations
Maintenance capex

Average U.S./Canadian dollar exchange rate

Canada

58,351
−
58,351

8,813
−
8,813

U.S.

144
−
144

−
−
−

2017

Total

58,495
−
58,495

8,813
−
8,813

1.2986

Twelve months ended December 31

Canada

58,625
−
58,625

12,119
−
12,119

U.S.

8,097
(1,666)
6,431

−
734
734

2016

Total

66,722
(1,666)
65,056

12,119
734
12,853

1.3248

Total

Change

(8,227)
1,666
(6,561)

(3,306)
(734)
(4,040)

AFFO declined by $6.5 million to $58.5 million ($0.659 per basic share) in 2017 from $65.0 million ($0.736 per basic share) in 2016, 
representing a decline in AFFO from continuing operations, partially offset by a reduction in losses from discontinued operations. The 
decline in AFFO from continuing operations of $8.2 million was primarily attributable to higher net interest expense of $7.8 million, a 
reduction in the contribution of Adjusted EBITDA net of income support on acquired retirement communities, and lower government 
capital funding, partially offset by lower maintenance capex. The increase in net interest expense included lower interest revenue in 
connection with deferred consideration from the U.S. Sale Transaction of $7.4 million. A discussion of the factors impacting Adjusted 
EBITDA from continuing operations can be found under the heading “2017 Financial Review”.

Maintenance capex from continuing operations was $8.8 million this year, compared to $12.1 million in 2016, representing 0.8% and 1.1% 
of revenue from continuing operations. These costs fluctuate on a quarterly and annual basis with the timing of projects and seasonality. 
Management monitors and prioritizes the capital expenditure requirements of its properties throughout the year, taking into account the 
urgency and necessity of the expenditure. In 2018, we are expecting to spend in the range of $9 million to $10 million in maintenance 
capex, and in the range of $50 million to $55 million in growth capex related primarily to the retirement development projects.

40

Management’s Discussion and Analysis

Reconciliation of Net Cash from Operating Activities to AFFO
The following table provides a reconciliation of our “net cash from operating activities” to AFFO, which includes the impact of discontinued 
operations.

(thousands of dollars)

Net cash from operating activities
Add (Deduct):
Net change in operating assets and liabilities, including interest, taxes and payments  
for U.S. self-insured liabilities
Current income tax on items excluded from AFFO (1)
Depreciation for FFEC (maintenance capex) (2)
Additional maintenance capex (2)
Principal portion of government capital funding
Income support (retirement acquisitions)
Amounts offset through investments held for self-insured liabilities (3)
Other
AFFO

Three months ended
December 31

Twelve months ended
December 31

2017

2016

2017

10,581

16,998

47,160

2016

311

11,042
(1,391)
(1,914)
(1,357)
1,232
−
(2,418)
(62)
15,713

4,341
(3,357)
(1,885)
(3,646)
1,180
1,358
(1,623)
−
13,366

20,802
(1,230)
(7,495)
(1,318)
4,928
66
(4,178)
(240)
58,495

63,717
4,258
(8,658)
(4,195)
5,648
6,263
(2,288)
−
65,056

(1)   Represents current income tax with respect to items that are excluded from the computation of AFFO, such as the gain on sale of the U.S. operations, the provision for U.S. 

government investigations, fair value adjustments, gains or losses on foreign exchange, other expense, and provisions for prior period tax reassessments.

(2)   These two line items combined represent the total of our maintenance capex incurred in the period. An amount equivalent to our depreciation for FFEC, or furniture, fixtures, 

equipment and computers, is deducted in determining FFO, and the difference in total maintenance capex incurred is adjusted for in determining AFFO.

(3)   Represents AFFO of the Captive that decreases/(increases) its investments held for self-insured liabilities not impacting the Company’s reported cash and short-term 

investments.

Other Significant Developments
The discussion under the heading “Significant 2017 Events and Developments” summarizes our current activities related to the continued 
expansion into the retirement sector. This section provides a summary of other developments that have impacted the financial results or 
operations of Extendicare for 2017 in comparison to 2016.

Expansion of Alberta Long-term Care Centre
In February 2018, the Company completed a 24-bed addition to its Extendicare Eaux Claires long-term care centre in Edmonton, Alberta, 
at an estimated cost of $3.5 million. The initial 180-bed centre was built in 2011 with a design allowing for expansion. We anticipate 
the additional beds will achieve stabilized occupancy in the second quarter of 2018, and provide incremental net operating income of 
approximately $0.6 million annually.

2015 U.S. Sale Transaction — Deferred Consideration
As part of the proceeds from the U.S. Sale Transaction, the Company was entitled to receive an ongoing cash stream for a period of 
15 years relating to certain U.S. skilled nursing centres that were leased prior to the closing (the “Leased Centres”). The present value 
ascribed to these proceeds was reflected as deferred consideration and was recorded at amortized cost using the effective interest 
method. During the 2017 second quarter, the Company was notified of the potential for an event of default by the operator of the Leased 
Centres, and subsequently received notice that the operator of the Leased Centres had failed to make its required minimum lease 
payments. As a result of this event and related discussions, the Company does not expect to receive any further amounts and has written 
off the balance of the deferred consideration of US$27.9 million, resulting in a charge of $37.5 million in the 2017 second quarter. For 
further details, refer to note 22 of the audited consolidated financial statements.

2016 Sale of U.S. IT Hosting Business
On December 22, 2016, the Company completed the sale of substantially all of the assets used in the operation of its U.S. IT Hosting 
business for cash proceeds of $11.5 million (US$8.5 million), prior to working capital adjustments and transaction costs. Net proceeds 
from the sale, after working capital adjustments and transaction costs, were $9.5 million (US$7.1 million), resulting in a pre-tax loss on sale 
of $8.6 million (after-tax loss of $8.4 million). During 2016, an impairment assessment of the U.S. IT Hosting operations using the expected 
proceeds resulted in a pre-tax impairment loss of $9.2 million (US$7.1 million) in the aggregate, booked in the second and third quarters of 
2016. This impairment loss was reclassified to the loss on sale following the final sale in the 2016 fourth quarter. For further details, refer 
to note 22 of the audited consolidated financial statements.

 41

Extendicare 2017 Annual ReportOther Financing Activity
In February 2017, the Company renewed Canadian Mortgage and Housing Corporation (CMHC) mortgages totalling $16.5 million on two of 
its Ontario long-term care (LTC) centres for a term of 15 years to February 2032, at a fixed rate of 3.35%.

In March 2017, the Company renewed its existing $5.8 million CMHC mortgage on a Manitoba LTC centre for a term of almost 10 years to 
November 2026, at a fixed rate of 3.04%.

In May 2017, the Company secured a $30.0 million term loan with the Canadian Imperial Bank of Commerce (the “CIBC Term Loan”) upon 
maturity of $3.6 million of the existing mortgages on nine Alberta LTC centres. The CIBC Term Loan bears an interest rate based on a 
variable 30-day banker’s acceptance rate plus 1.8% for a term of five years to May 2022, with principal and interest payable in monthly 
installments based on a 20-year amortization. The maximum borrowing base under the CIBC Term Loan will be determined annually based 
on the aggregate of the updated lending values established for each property. The Company entered into an interest rate swap contract to 
lock in the rate at 3.27% for the full term. The interest rate swap contract is measured at fair value through profit or loss.

In November 2017, the Company arranged for a demand credit facility in the amount of $65.0 million (the “ParaMed Credit Facility”) 
that is secured by the assets of our home health care business, and is available for general corporate purposes of the Company. The 
ParaMed Credit Facility has no financial covenants, but does contain normal and customary terms. The full $65.0 million was available and 
unutilized as at December 31, 2017.

Extendicare has a demand credit facility in the amount of $47.3 million with the Royal Bank of Canada (the “RBC Credit Facility”) that is 
secured by 13 Class C LTC centres in Ontario and is guaranteed by certain Canadian subsidiaries of Extendicare. As at December 31, 2017, 
Extendicare had letters of credit totalling approximately $43.8 million issued under the RBC Credit Facility, of which $39.9 million secure 
our defined benefit pension plan obligations and the balance were issued in connection with obligations relating to recently acquired 
centres and those centres under development. The letter of credit to secure the pension plan obligations renews annually in May based on 
an actuarial valuation. The RBC Credit Facility has no financial covenants, but does contain normal and customary terms including annual 
re-appraisals of the centres that could limit the maximum amount available.

Tax Reassessment
Following a successful notice of objection to appeal a 2015 reassessment by the Canada Revenue Agency (CRA), the Company reversed a 
$3.6 million tax provision, reflected as a current income tax recovery, in the 2016 fourth quarter. Given the nature of this item, including the 
fact that it related to prior periods, it was excluded from the determination of AFFO and “earnings (loss) from continuing operations before 
separately reported items, net of taxes” for the year ended December 31, 2016.

Update of Regulatory and Funding Changes Affecting Results
In Canada, provincial legislation and regulations closely control all aspects of operation and funding of long-term care centres and 
publicly funded home health care services, including the fee structure, subsidies, the adequacy of physical centres, standards of care and 
accommodation, equipment and personnel. A substantial portion of the fees paid to providers of these services are funded by provincial 
programs, with a portion to be paid by residents or clients. Each province has a different system for managing the services provided. In 
some provinces, the government has delegated responsibility for the funding and administration of long-term care programs to regional 
health authorities. As a result, there can be significant variability in the regulations governing the provision of and reimbursement for care 
from location to location.

In most provinces, a license must be obtained from the applicable provincial ministry of health in order to operate either a long-term care 
centre or a retirement centre. In general, there has not been any issuance of new licenses for LTC beds across the country because of the 
funding implications for governments. In addition to the license procedure, or in some provinces in place of, operators in Alberta, Manitoba, 
Ontario and Saskatchewan are required to sign service contracts that incorporate service expectations with the provincial government or 
regional health authority.

In December 2016, Bill 41, Patients First Act, 2016, received royal assent, and forms part of the Ontario government’s Patients First: Action 
Plan for Health Care to transform the health care system and create a more patient-centred system in Ontario. The major elements of Bill 
41 include the removal of the Community Care Access Centres (CCACs) from the definition of “health services providers”, and introduction 
of rules governing the transfer of the CCACs’ assets and staff to the 14 Local Health Integration Networks (LHINs), in addition to increasing 
the size and span of control of the LHIN boards. In April 2017, the Ontario Ministry of Health and Long-Term Care (the “MOHLTC”) approved 
orders to integrate the CCACs with the LHINs having the same geographic area as the CCAC. The integrations were completed by the end 
of June 2017, resulting in the LHINs now being accountable for home health care and the coordination of a person’s placement in an LTC 
centre. The government’s focus has now shifted to the next steps in the transformation of the health care system involving enhancing 
roles of the LHINs to better meet the care needs of the local communities, including among other things, the establishment of patient and 
family advisory committees and geographic sub-regions. The government continues to stress its commitment to the expansion of the 
home health care sector and to work with all parties in completing the transformational work. Extendicare has strong relationships with all 
of the LHINs and does not anticipate any material adverse impact from the implementation of Bill 41.

42

Management’s Discussion and Analysis

In November 2017, Bill 148, Fair Workplaces, Better Jobs Act, 2017 (the “Act”), received royal assent, and came into effect in 2018. The Act 
contains a number of amendments to both the Employment Standards Act and the Labour Relations Act, as part of the Ontario government’s 
efforts to overhaul workplace laws. These changes include, among other things, an increase in minimum wage to $14 per hour that took 
effect on January 1, 2018, with a further increase to $15 per hour on January 1, 2019, revisions to vacation, holiday pay and personal leave 
entitlements that took effect on January 1, 2018, equal pay for equal work standards to take effect on April 1, 2018, and amendments to 
schedule change notifications and minimum “on call” payments to take effect on January 1, 2019, in addition to lower voting thresholds 
for unionization. Operationally, the Act will necessitate changes in the manner in which the Company manages its workforce in a number 
of business areas and could otherwise subject the Company to increased unionization. Financially, the Company expects that the impact 
of the Act on its private-pay businesses will not be significant, and that the impact on its government-funded long-term care and home 
health care businesses will be offset by funding under its current government service contracts. There can, however, be no assurance that 
any such funding will be commensurate with the Company’s additional costs to service resulting from such legislative changes. While the 
Company does not anticipate the increases to the minimum wage will have a significant impact on the financial results given the current 
pay rates of its workforce, there can be no assurance that these changes will not necessitate increased pay rates for those already above 
the minimum wage, in order for the Company to retain and attract employees. As the Company’s labour costs account for approximately 
87% of its operating costs, increased labour costs could have a significant adverse effect on the Company’s results from operations 
and cash flows, should such cost increases not be met with commensurate increases in government funding. Management is unable to 
predict the nature and extent of any changes the government may make to its funding programs or the effect of any such changes on the 
Company, but expects that the government will comply with its contractual obligations relating thereto.

In December 2017, Bill 160, Strengthening Quality and Accountability for Patients Act, received royal assent and the regulations associated 
therewith are currently being drafted. Bill 160, which supports the Ontario government’s Patients First: Action Plan for Health Care, includes 
new legislation as well as changes to a number of existing pieces of legislation. Bill 160, among other things, provides updates to the Long-
Term Care Homes Act, 2007 (LTCHA) to add new enforcement tools, including financial penalties, and new provincial offences to ensure 
operators are addressing concerns promptly. The legislation also includes a consent-based framework to protect residents who need to be 
secured in a LTC centre for safety reasons. In addition, Bill 160 provides updates to the Retirement Homes Act, 2010 that would strengthen 
the oversight powers of the Retirement Homes Regulatory Authority (RHRA) and increase transparency, accountability and governance of 
the RHRA.

Ontario Redevelopment Program
In February 2015, the MOHLTC released updates to its plan to redevelop approximately 31,000 older long-term care beds by the end of 
2025. The new per diem construction funding subsidy includes: an increase to the base rate from $13.30 to $16.65 per bed for large 
centres of 161 beds or more; an incremental per diem of $1.50 per bed for small centres with up to 96 beds; an incremental per diem 
of $0.75 per bed for medium centres with 97 to 160 beds; and a per diem of up to $0.38 per bed for those centres eligible for enhanced 
transition support. In addition, LTC centres are no longer required to meet Leadership in Energy and Environmental Design, or LEED, 
construction standards; however, those that achieve LEED Silver status will continue to receive a per diem premium of $1.00 per bed. 
Following their redevelopment, LTC centres meeting the enhanced design standards will be eligible to receive a 30-year license.

In November 2017, the MOHLTC announced plans for 5,000 new LTC beds by 2022 and 30,000 new beds over the next decade, and in 
February 2018 put out a call for applications (CFA) related to the 5,000 new LTC beds, indicating the prioritization for applications where  
an increase in needed capacity has been established. Applications can be submitted by parties interested in developing new LTC centres 
and/or expanding the capacity of LTC centres to be redeveloped.

During 2016, we formalized a plan to redevelop our 21 Class C LTC centres (3,287 beds) in Ontario under the government’s enhanced 
redevelopment program. To date, we have requested approval from the MOHLTC to move ahead with the redevelopment of 16 of our 
existing Class C centres. With the MOHLTC’s announcement of 5,000 new LTC beds, we have modified our redevelopment plans to 
request additional beds for some of our redevelopment projects. In addition, as part of the Company’s approach to campus of care, we 
plan to participate in requests for beds in new developments where market opportunity exists. Each project is unique and the overall plan 
involves a combination of renovations and new construction. While factors could arise that affect the timing or sequence of this plan, we 
are working closely with the MOHLTC with a goal to accelerating our efforts to redevelop these centres. As these redevelopment projects 
are completed, we expect to realize the benefit of improved performance and extended license terms. As at February 28, 2018, we have 
received confirmation from the MOHLTC that six of our applications have advanced to the next stage of the MOHLTC’s review process 
which, upon completion, will result in license transfer approval and commencement of construction.

 43

Extendicare 2017 Annual ReportOntario Long-term Care Funding
Ontario is Extendicare’s largest market for its senior care services. Funding for LTC centres in Ontario is based on reimbursement for the 
level of care assessed to be required by the residents, in accordance with scheduled rates. The MOHLTC allocates funds through “funding 
envelopes”, specifically: nursing and personal care (NPC); programs and support services (PSS); and accommodation (which includes a 
sub-envelope for raw food). The funding for the NPC and PSS envelopes is generally adjusted annually based on the acuity of residents 
as determined by a classification assessment of resident care needs. The NPC, PSS and food envelopes are “flow-through” envelopes, 
whereby any deviation in actual costs from scheduled rates is either absorbed by the provider (if actual costs exceed funding allocations) 
or is returned to the MOHLTC (if actual costs are below funding allocations). With respect to the accommodation envelope, providers 
retain any excess funding received over costs incurred. The province sets the rates for standard accommodation, as well as the maximum 
amounts that a provider can charge for semi-private and private accommodation (preferred accommodation). The provider is permitted to 
bill and retain the premiums charged for preferred accommodation. The accommodation rates are substantially paid for by the resident; 
however, the province guarantees funding for standard accommodation through resident subsidies. Overall government funding is 
occupancy-based, but once the average occupancy level of 97% or higher for the calendar year is achieved, operators receive government 
funding based on 100% occupancy. In addition, under the MOHLTC’s occupancy protection program, providers with occupancy levels equal 
to 90% and less than 94% receive funding based on their actual occupancy plus 1%, and those with occupancy levels equal to 94% and less 
than 97% receive funding based on their actual occupancy plus 2%. In 2017, all but two of Extendicare’s LTC centres in Ontario achieved 
the 97% occupancy threshold.

On April 1st each year, the MOHLTC generally provides flow-through funding adjustments on the government funded portion of the fees. 
Funding for the NPC and PSS flow-through envelopes increased by 2% on April 1, 2017. These funding enhancements, along with our case 
mix index and re-indexing adjustments, are estimated to provide Extendicare with additional annual revenue of approximately $3.4 million 
to offset additional costs for resident care and services within the NPC and PSS flow-through envelopes (April 2016 — $1.8 million).

On July 1st each year, the MOHLTC generally implements annual accommodation funding increases to the per diem rates provided to 
long-term care providers. The July 1, 2017 funding enhancements increased the daily rates for the non flow-through component of the 
accommodation envelope by $0.76 (1.4%) and by $0.55 (6.5%) for the flow-through food component. Extendicare estimates that this 
enhanced funding represents additional annual revenue of approximately $2.5 million in total, of which approximately $1.0 million is flow-
through funding (2016 — $1.7 million in total, of which $0.6 million was flow-through).

In addition, LTC operators in Ontario are permitted to designate up to 60% of the resident capacity of a centre as preferred accommodation 
and charge higher accommodation rates that vary according to the structural classification of the LTC centre. For beds that are not 
classified as “New” or “A” beds, the maximum preferred accommodation premiums increased effective July 1, 2017, by $0.11 to $8.20 
per day for a semi-private room and by $0.25 to $18.45 per day for a private room. For beds that are classified as “New” and “A” beds, the 
maximum preferred accommodation premiums increased effective July 1, 2017, by $0.17 to $12.30 per day for a semi-private room and 
by $0.35 to $25.63 per day for a private room. Extendicare has 13 “New” LTC centres in Ontario with 1,847 beds, of which 1,099 are private 
beds. We will benefit from this premium increase for preferred accommodation over time as new residents are admitted.

Alberta Long-term Care Funding
Alberta is Extendicare’s second largest market for its senior care services. Since April 2010, AHS has been using an activity-based funding 
system for continuing care centres that includes the measurement of a resident’s acuity through the use of a resident assessment 
instrument — minimum data set, or RAI-MDS, to determine the resident’s level of care and resources required. The Alberta Continuing Care 
Association is actively engaged in discussions with the Alberta Government and AHS to further enhance care funding to accommodate 
higher expenses within continuing care, and to revise the existing funding model used within continuing care. It was anticipated that a 
revised care funding model would be implemented for fiscal 2016/2017; however, following receipt of public input to inform new or revised 
legislation, the provincial government has publicly indicated that it will release its strategy related to continuing care in 2018 that will 
outline its approaches affecting long-term care in the future.

In March 2017, the AHS issued retroactive funding adjustments for long-term care and designated supportive living providers for fiscal 
2015/2016 and 2016/2017 in recognition of labour contract settlements. As a result, Extendicare received prior period funding of 
$0.8 million, and an estimated increase in ongoing annual revenue of $0.5 million. In addition, the government announced its annual 
funding changes for fiscal 2017/2018, effective April 1, 2017, incorporating changes to the case mix index, occupancy and an inflationary 
component. The Company estimates that the April 1, 2017 funding changes represent additional annual revenue of approximately 
$0.9 million (April 2016 — $1.2 million).

Beginning on July 1, 2017, the annual accommodation charge adjustments (the portion paid directly by residents of long-term care and 
designated supportive living centres) increased by 2.2%, based on inflation as reflected by Alberta’s CPI. Extendicare estimates that the 
2.2% increase represents additional revenue of approximately $0.6 million (July 2016 — $0.9 million).

44

Management’s Discussion and Analysis

Ontario Home Health Care Funding
Extendicare’s ParaMed Home Health Care division operates in six provinces across Canada, currently providing approximately 11.3 million 
hours of care annually, which we believe makes ParaMed the largest private-sector provider of publicly funded home health care in Canada, 
and the largest in Ontario. Based on the service volumes provided in 2017, the Ontario market represents approximately 83% of ParaMed’s 
service volumes, of which approximately 98% are received from government-funded contracts at specified rates, and the remainder from 
private-pay clients.

In shaping the delivery of health care to Canadians, both the federal and provincial governments have stated that home health care is an 
area that merits further investment to ensure that more health care services are available in the home. Recent health accord agreements 
reached between the federal government and each of the provinces beginning in fiscal 2017/2018, included targeted funding for home 
health care. For Ontario alone, targeted home health care funding has been reported as an additional $2.3 billion over the next decade. As 
additional funds are allocated by governments to this segment of the Canadian health care system, Extendicare anticipates ParaMed’s 
business will continue to grow. ParaMed is looking at a number of private-pay home health care opportunities to further leverage its 
platform.

In October 2017, the MOHLTC re-announced its investment of $100 million in fiscal 2017/2018 in home care supports and services. 
The funding is expected to support 1.5 million additional hours of personal support, 390,000 additional hours of nursing care, 110,000 
additional hours of rehabilitation, and 600,000 additional hours of respite services for caregivers. As part of the initiative to expand 
home health care, the MOHLTC announced two new self-directed care initiatives involving: i) a self-directed care program (SDC Program) 
for eligible clients (children and clients in exceptional circumstances) that involves direct funding; and ii) the creation of a self-directed 
care organization (SDCO) to provide eligible clients with the opportunity to receive their personal support services from a new provincial 
agency, that does not include a direct funding component. In both instances, the LHINs will continue to conduct the client assessments 
and coordinate the care plans. Under the SDC program, eligible clients will be provided with direct funding to purchase services in their 
care plan or to employ people to provide those services. Under the SDCO initiative, eligible clients will have the option to receive personal 
support services from the SDCO, or to opt for the traditional care model currently managed through the LHINs. The MOHLTC is proposing 
that only clients with a high volume of personal support service needs (6 months or longer; and requiring 14 hours or more of personal 
support services per week) will be eligible for this new program, and estimates that the total number of eligible clients will be approximately 
6,000 individuals province wide, representing approximately 1% of the individuals the government estimates it provides home health 
care services to in the province. The number of clients who will choose to participate in this program is not yet known, but the MOHLTC 
has indicated that it anticipates only a minority of eligible clients will change from the traditional care. The timing of the provision of 
services by the SDCO will be phased in, starting with pilot projects in three LHINs expected to begin in the spring of 2018. While ParaMed 
has continued to experience year-over-year growth in its Ontario government volumes, management cannot predict how funding will be 
directed by the LHINs, or how many additional hours are expected to be implemented and directed to existing service providers.

The Ontario government’s rates for home health care services were pre-determined between the former CCACs and the service providers, 
with varying rates for each contract awarded, and had remained static since they were last contracted for under the competitive bidding 
model. Based upon a recommendation from the Auditor General’s special report on the former CCACs in September 2015, the MOHLTC 
implemented harmonized billing rates for specific personal support services during the second and third quarters of 2017, retroactive to 
April 1, 2017. This change has not resulted in any significant overall impact on the Company’s home health care revenues.

 45

Extendicare 2017 Annual ReportLiquidity and Capital Resources
The following table summarizes the sources and uses of cash between our continuing and discontinued operations for each of 2017 and 2016.

(thousands of dollars unless otherwise noted)

Continuing

Discontinued

Cash provided by operating activities, before working 
capital changes and interest and income taxes

Net change in operating assets and liabilities
    Accounts receivable
    Other assets
    Accounts payable and accrued liabilities

Interest, taxes and claims payments
    Interest paid
    Interest received
    Income taxes paid
    Payments for U.S. self-insured liabilities

Net cash from operating activities
Net cash from investing activities
Net cash from financing activities
Net cash from discontinued operations
Foreign exchange loss on U.S. cash held

Increase (decrease) in cash and short-term 
investments
Cash and short-term investments at beginning of year
Cash and short-term investments at end of year

Average U.S./Canadian dollar exchange rate

99,333

9,569
4,283
(6,144)

7,708

(29,560)
3,932
(10,093)
−

(35,721)

71,320
(18,564)
(23,612)
−
(2,570)

26,574
101,582
128,156

2017

Total

Continuing

Discontinued

2016

Total

99,333

93,876

(904)

92,972

−

−
−
−

−

9,569
4,283
(6,144)

7,708

−
−
−
(24,160)

(29,560)
3,932
(10,093)
(24,160)

(24,160)

(59,881)

(24,160)
24,160
−
−
−

−
−
−

47,160
5,596
(23,612)
−
(2,570)

26,574
101,582
128,156

1.2986

(9,150)
14,108
(33,807)

(28,849)

(26,524)
10,835
(16,627)
−

(32,316)

32,711
(58,514)
16,065
8,415
(717)

(2,040)
103,622
101,582

831
458
217

(8,319)
14,566
(33,590)

1,506

(27,343)

(16)
−
(10)
(32,976)

(26,540)
10,835
(16,637)
(32,976)

(33,002)

(65,318)

(32,400)
41,072
(257)
(8,415)
−

−
−
−

311
(17,442)
15,808
−
(717)

(2,040)
103,622
101,582

1.3248

As at December 31, 2017, Extendicare had cash and short-term investments on hand of $128.2 million compared with $101.6 million at 
the beginning of the year, resulting in an increase in cash of $26.6 million. Cash flow generated by the operating activities of our continuing 
operations of $71.3 million was in excess of our cash dividends paid of $37.5 million by $33.8 million. The issuance of long-term debt 
of $43.7 million and repatriation of $21.1 million of funds from the Captive primarily supported the capital expenditures, principal debt 
repayments, and the purchase of shares for cancellation under our normal course issuer bid.

Discontinued operations reflect the payment of claims for self-insured liabilities as a component of net cash from operating activities, 
which are funded by the Captive’s investments held for self-insured liabilities as a component of net cash from investing activities, as those 
invested funds are not included in cash and short-term investments. In addition, the 2016 activity for discontinued operations included the 
operations of our former U.S. IT Hosting business that was sold in December 2016.

Net cash from operating activities of the continuing operations was a source of cash of $71.3 million in 2017 compared to $32.7 million in 
2016. The improvement of $38.6 million was primarily due to an improvement in earnings and a favourable net change in operating assets 
and liabilities of $36.6 million. The 2016 change in accounts payable and accrued liabilities included payments of $19.4 million that were 
funded by cash held in escrow that was recognized as a source of cash from investing activities, as described below. The 2016 net cash 
from operating activities of $32.7 million, would have otherwise been $52.1 million.

Net cash from investing activities of the continuing operations was a use of cash of $18.6 million in 2017 compared to a use of cash of 
$58.5 million in 2016. The 2017 activity included the repatriation of the Captive’s funds of $21.1 million (US$16.0 million) and the collection 
of other assets, offset by purchases of property, equipment and other intangible assets of $41.1 million. The 2016 activity included the 
acquisition of two retirement communities for $40.5 million in February 2016, taxes paid of $10.8 million in connection with the U.S. Sale 
Transaction, and purchases of property, equipment and other intangible assets of $37.4 million, partially offset by a release of funds held 
in escrow of $19.4 million (US$14.0 million) to support obligations assumed in respect of the disposed U.S. operations, the transfer of 
$6.6 million from the Captive’s investments held for self-insured liabilities, and the collection of other assets.

The following table summarizes the components of our property, equipment and other intangible asset expenditures between our 
continuing and discontinued operations for each of 2017 and 2016. Growth capex, excluding acquisitions, relates to the construction 
of new beds, building improvements or other capital costs, all of which are aimed at earnings growth. The increase in growth capex 
relates primarily to the retirement communities currently under development in Ontario. Maintenance capex relates to our actual 
capital expenditures incurred to sustain and upgrade existing property and equipment. Management monitors the capital expenditure 

46

Management’s Discussion and Analysis

requirements of its properties throughout the year, and prioritizes its capital projects taking into account the urgency and necessity of 
the expenditure. In 2018, we are projecting to spend in the range of $9 million to $10 million in maintenance capex, and in the range of 
$50 million to $55 million in growth capex related primarily to the retirement development projects.

(thousands of dollars)

Growth Capex
Canadian operations
U.S. operations
Deduct: capitalized interest

Growth capex

Maintenance Capex
Canadian operations
U.S. operations

Maintenance capex

2017

Total 
Continuing

33,521
−
(1,197)

32,324

8,813
−

8,813

41,137

Continuing

Discontinued

26,259
−
(979)

25,280

12,119
−

12,119

37,399

−
704
−

704

−
734

734

1,438

2016

Total

26,259
704
(979)

25,984

12,119
734

12,853

38,837

Net cash from financing activities of the continuing operations was a use of cash of $23.6 million in 2017 compared to a source of cash 
of $16.1 million in 2016. The 2017 activity included scheduled debt repayments of $22.0 million, cash dividends paid of $37.5 million, and 
Common Shares acquired for cancellation under a normal course issuer bid at a cost of $6.5 million, partially offset by the net issuance 
of $26.4 million on refinancing of long-term debt, and draws on construction financing of $17.3 million. The 2016 activity included the 
issuance of the Retirement Mortgages of $56.3 million, $12.6 million in draws on construction financing, and a release of restricted cash of 
$4.8 million, partially offset by scheduled debt repayments of $21.0 million and cash dividends paid of $36.1 million. For information on the 
change in long-term debt, refer to “Liquidity and Capital Resources — Long-term Debt”.

Net cash from discontinued operations impacting the cash from continuing operations reflects the intercompany movements of cash 
between the discontinued and continuing operations. The 2016 activity of $8.4 million related to the net proceeds from the sale of our U.S. 
IT Hosting business of $9.5 million, partially offset by the net change in cash of those operations during 2016.

Capital Structure
The following table summarizes our shareholders’ equity for 2017 and 2016.

(thousands of dollars unless otherwise noted)

Shareholders’ Equity
Common Shares
Equity portion of convertible debentures
Contributed surplus

Accumulated deficit at beginning of year
Net earnings for the period
Dividends declared
Purchase of Common Shares in excess of book value and other

Accumulated deficit at end of year

Accumulated other comprehensive income

Shareholders’ equity

U.S./Canadian dollar exchange rate at end of year

2017

2016

490,881
5,573
2,437

498,891

(322,025)
2,132
(42,583)
(2,608)

(365,084)

(4,851)

128,956

1.2571

489,656
5,573
941

496,170

(315,051)
35,452
(42,422)
(4)

(322,025)

614

174,759

1.3427

Share Information (thousands)
Common Shares (TSX symbol: EXE) (1)

February 27, 2018
88,266.5

December 31, 2017
88,523.3

December 31, 2016
88,684.5

(1)  Closing market value per the TSX on February 27, 2018, was $8.14. 

The closing rates used to translate assets and liabilities of the U.S. operations were 1.2571 at December 31, 2017, and 1.3427 at 
December 31, 2016. As a result of the stronger Canadian dollar at the end of 2017, compared to the end of 2016, the foreign currency 
translation adjustment account declined by $3.1 million due to the devaluation in net assets of our continuing self-sustaining U.S. 
operations, representing an increase (decrease) in net assets of approximately $0.2 million for every one-cent weakening (strengthening) 
of the Canadian dollar against the U.S. dollar.

 47

Extendicare 2017 Annual ReportDistributions
The declaration and payment of distributions is at the discretion of our board of directors (the “Board”) as to the amount and timing of 
dividends to be declared and paid, after consideration of a number of factors including results of operations, requirements for capital 
expenditures and working capital, future financial prospects of Extendicare, debt covenants and obligations, and any other factors deemed 
relevant by the Board. If our Board determines that it would be in Extendicare’s best interests, it may modify the amount and frequency of 
dividends to be distributed to holders of Common Shares.

In each of 2017 and 2016, the Company declared cash dividends of $0.48 per share, for a total of $42.6 million and $42.4 million, 
respectively. The portion distributed in cash in 2017 was $37.5 million (2016 — $36.3 million), and $5.1 million (2016 — $6.1 million) was by 
way of shares issued under a dividend reinvestment plan. A total of 535,025 Common Shares were issued in 2017 through the dividend 
reinvestment plan (2016 — 731,194 Common Shares).

Net cash from operating activities was $47.2 million in 2017 and $0.3 million in 2016. In both periods, cash from operating activities 
included deductions for working capital payments that were funded by cash from investing activities on the statements of cash flows. 
These payments related to our U.S. self-insured liabilities of $24.2 million in 2017 and $33.0 million in 2016, which were fully funded from 
investments held by the Captive. In addition, payments made in 2016 to settle obligations of the former U.S. operations were funded from 
cash held in escrow of $19.4 million. Cash flow generated from the operating activities of our continuing operations, excluding these items 
that were funded from investment activities, were $71.3 million in 2017 and $52.1 million in 2016, each of which were in excess of the cash 
dividends declared. For further information on the sources and uses of cash between our continuing and discontinued operations, refer to 
the previous discussion under the heading “Liquidity and Capital Resources”.

Compared to our AFFO of $58.5 million for 2017 (2016 — $65.0 million), dividends declared of $42.6 million represented a payout ratio of 
approximately 73% (2016 — 65%). For further information on our AFFO, refer to the discussion under the heading “Adjusted Funds from 
Operations”.

Normal Course Issuer Bid
During 2017, under a normal course issuer bid that commenced on January 13, 2017 and ended on January 12, 2018, the Company 
purchased and cancelled 696,220 Common Shares at a weighted average price of $9.27 per share, for a total cost of $6.5 million. During 
2016, the Company did not acquire any Common Shares for cancellation.

On January 10, 2018, Extendicare received the approval of the TSX to renew its normal course issuer bid (the “Bid”) to purchase for 
cancellation up to 8,770,000 Common Shares (approximately 10% of the public float) through the facilities of the TSX, and on alternative 
Canadian trading systems. The Bid commenced on January 15, 2018, and provides Extendicare with flexibility to purchase Common 
Shares for cancellation until January 14, 2019, or on such earlier date as the Bid is complete. Subject to the TSX’s block purchase 
exception, on any trading day, purchases under the Bid will not exceed 39,219 Common Shares. The price that Extendicare will pay for any 
Common Shares purchased under the Bid will be the prevailing market price at the time of purchase and any Common Shares purchased 
will be cancelled. As at February 28, 2018, the Company has acquired and cancelled 352,233 Common Shares under the Bid at an average 
price of $8.94 per share, for a total cost of $3.1 million, all of which were acquired in January 2018.

Future Liquidity and Capital Resources
Extendicare’s consolidated cash and short-term investments on hand was $128.2 million as at December 31, 2017, compared with 
$101.6 million at the beginning of the year, and excluded restricted cash of $2.3 million, and $86.3 million (US$68.6 million) of investments 
held by our Captive to support the accrual for U.S. self-insured liabilities of $61.1 million (US$48.6 million). In addition, the Company has 
$65.0 million undrawn on its ParaMed Credit Facility.

The Company has acquired six retirement communities since October 2015, for cash of approximately $139 million. In August 2016, the 
Company secured financing in the aggregate of $56.3 million on three of the retirement communities, representing approximately 71% of 
their acquisition costs. The Company has the opportunity to seek financing on the remaining three once stabilized.

The Company anticipates closing on the acquisition of the Lynde Creek Retirement Community for a cash purchase of $34.5 million 
in the second quarter of 2018, following which it intends to secure financing. Refer to the “Retirement Acquisitions” heading under the 
“Significant 2017 Events and Developments — Growth of Retirement Operations” section of this MD&A for further details.

In addition, construction financings in the aggregate of up to $60.4 million have been secured on three of the Company’s four retirement 
development projects, of which $29.9 million was drawn as at December 31, 2017. As at December 31, 2017, the Company had incurred 
approximately $62.1 million of the estimated $125.0 million of Adjusted Development Costs for these four retirement communities.

Management is confident that cash from operating activities and future debt financings will be available and sufficient to support 
Extendicare’s ongoing business operations, maintenance capex, debt repayment obligations, growth capex and to fund strategic acquisitions.

48

Management’s Discussion and Analysis

Commitments and Contingencies

Long-term Debt
Continuity of Long-term Debt
The following summarizes the changes in the carrying amounts of long-term debt for 2017 and 2016. Long-term debt totalled 
$536.1 million as at December 31, 2017, compared with $503.6 million as at December 31, 2016, representing an increase of $32.5 million 
primarily due to the issuance of the CIBC Term Loan, an increase in finance lease obligations for customized cloud-based software, and 
a draw on construction loans, partially offset by scheduled debt repayments of $22.0 million. Extendicare and its subsidiaries are in 
compliance with all of their respective financial covenants as at December 31, 2017. Details of the components, terms and conditions of 
long-term debt are provided in note 12 of the audited consolidated financial statements.

(millions of dollars)

Long-term debt at beginning of year, prior to financing costs
Issue of long-term debt
    CIBC Term Loan
    Retirement Mortgages
    Construction loans
    Finance lease obligations
Repayment of long-term debt
Accretion of convertible debentures

Financing costs at end of year

Long-term debt at end of year
Less: current portion

2017

510.3

26.4
—
17.3
8.9
(22.0)
0.9

541.8
(5.7)

536.1
(59.7)

476.4

2016

461.6

—
56.3
12.6
—
(21.0)
0.8

510.3
(6.7)

503.6
(54.8)

448.8

Long-term Debt Maturities and Weighted Average Interest Rates
Management has limited the amount of debt that may be subject to changes in interest rates, with all of its debt at fixed rates, other than 
the construction loans of $29.9 million. The variable-rate Retirement Mortgages and CIBC Term Loan aggregating $85.6 million as at 
December 31, 2017, have effectively been converted to fixed rate financing with interest rate swaps over the full term. As at December 31, 
2017, the interest rate swaps were valued as an asset of $3.5 million.

The following table summarizes key metrics of our consolidated long-term debt as at December 31, 2017, and December 31, 2016.

December 31, 2017

December 31, 2016

Weighted average interest rate of long-term debt outstanding
Weighted average term to maturity of long-term debt outstanding
Weighted average term to maturity of long-term debt outstanding,
  excluding finance lease obligations
Trailing twelve months consolidated net interest coverage ratio (1)
Trailing twelve months consolidated interest coverage ratio (2)
Debt to Gross Book Value (GBV)
Total assets (carrying value)
Accumulated depreciation on property and equipment
Accumulated amortization on other intangible assets

GBV
Debt (3)
Debt to GBV

5.0%
7.1 yrs

6.7 yrs
3.8 X
3.3 X

934,281
214,889
12,229

1,161,399
543,446
46.8%

(1)   Net interest coverage is defined as Adjusted EBITDA divided by net interest (interest expense before reduction of capitalized interest, net of interest revenue).

(2)   Interest coverage is defined as Adjusted EBITDA divided by interest expense before reduction of capitalized interest.

(3)   Debt includes convertible debentures at face value of $126.5 million, and excludes finance costs.

5.2%
7.8 yrs

7.2 yrs
5.4 X
3.3 X

988,617
197,476
7,905

1,193,998
512,898
43.0%

 49

Extendicare 2017 Annual ReportThe table below presents the principal, or notional, amounts and related weighted average interest rates by year of maturity, of the 
Company’s long-term debt obligations as at December 31, 2017.

(millions of dollars unless otherwise noted)

2018

2019

2020

2021

2022

Convertible debentures (at face value)
    Fixed rate
    Average interest rate
Long-term debt
    Fixed rate (including fixed through swap)
    Average interest rate
    Variable rate
    Average interest rate
Finance lease obligations
    Fixed rate
    Average interest rate

–
–

22.7
4.13%
29.9
3.87%

8.5
5.97%

126.5
6.00%

14.0
4.21%
–
–

8.5
6.23%

–
–

58.5
4.05%
–
–

9.1
6.26%

–
–

13.5
4.24%
–
–

9.6
6.29%

–
–

55.8
3.71%
–
–

8.6
7.00%

After 
2022

–
–

132.3
4.71%
–
–

46.0
6.98%

Total

126.5
6.00%

296.8
4.20%
29.9
3.87%

90.3
6.67%

Fair 
Value

129.7

299.4

29.9

103.0

Other Contractual Obligations and Contingencies
The table below provides summary information relating to the contractual obligations, other than long-term debt, as at December 31, 
2017. Due to the uncertainty as to the timing of payments to be made with respect to certain obligations, the table excludes our accrual for 
U.S. self-insured liabilities of $61.1 million and our decommissioning provisions of $9.2 million. In addition, the table excludes our defined 
benefit pension plan obligations, which are described more fully below.

(millions of dollars)

Operating lease obligations
Purchase obligations

2018

3.3
45.1
48.4

2019

2.9
10.9
13.8

2020

2021

2022

1.2
–
1.2

0.9
–
0.9

0.5
–
0.5

After 
2022

0.1
–
0.1

Total

8.9
56.0
64.9

Defined Benefit Pension Plan Obligations
The contractual obligations table excludes our defined benefit pension plan obligations. The accrued benefit liability on our statement 
of financial position as at December 31, 2017, was $36.6 million (2016 — $37.0 million). We currently have defined benefit registered and 
supplementary plans covering certain executives, both of which have been closed to new entrants since 2000. The registered defined 
benefit plan was in an actuarial deficit of $2.5 million with plan assets of $5.4 million and accrued benefit obligations of $7.9 million 
as at December 31, 2017 (2016 — an actuarial deficit of $2.3 million with plan assets of $5.4 million and accrued benefit obligations of 
$7.7 million). The accrued benefit obligations of the supplementary plan were $34.1 million as at December 31, 2017 (2016 — $34.7 million). 
We do not set aside assets in connection with the supplementary plan and the benefit payments will be paid from cash from operations. 
The benefit obligations under the supplementary plan are secured by a letter of credit totalling $39.9 million as at December 31, 2017 
(2016 — $40.4 million). This letter of credit renews annually in May based on an actuarial valuation of the pension obligations. The annual 
benefit payments under the supplementary pension plan to be funded from cash from operations over the next five years are expected 
to be in the range of $2.0 million to $2.2 million, and the annual contributions to the registered pension plan over the next five years 
are expected to be less than $0.1 million. Since the majority of our accrued benefit obligations represent our obligation under our non-
registered supplementary plan, which is not required to be funded, changes in future market conditions are not expected to have a material 
adverse effect on our cash flow requirements with respect to our pension obligations, or on our pension expense.

Accrual for U.S. Self-insured Liabilities
The obligation to settle any U.S. self-insured general and professional liability claims relating to the period prior to the closing of the U.S. 
Sale Transaction, including claims incurred but yet to be reported, remains with Extendicare, which it intends to fund through the Captive. 
Consequently, the balance of the accrual for self-insured liabilities and the related investments held for self-insured liabilities remain on 
the consolidated statement of financial position. However, any expense incurred or release of reserves for U.S. self-insured liabilities are 
presented as discontinued operations; while the Captive’s costs to administer and manage the settlement of the remaining claims are 
reported as continuing operations within the U.S. segment.

Management regularly evaluates and semi-annually engages an independent third-party actuary to provide a report to determine the 
appropriateness of the carrying value of this liability. Our most recent independent actuarial review was conducted at the end of the 2017, 
which confirmed the adequacy of our reserves.

As at December 31, 2017, the accrual for self-insured general and professional liabilities was $61.1 million (US$48.6 million) compared to 
$94.8 million (US$70.6 million) at the beginning of the year. The decline of US$22.0 million reflected claim payments of US$18.6 million 
and a release of reserves of US$4.4 million, partially offset by accretion of the discounted liability. The release of reserves of $5.7 million 
(US$4.4 million) was reflected in discontinued operations in 2017 following the completion of independent actuarial reviews.

50

Management’s Discussion and Analysis

During 2016, payments for self-insured liabilities were $33.0 million (US$24.9 million) and US$11.5 million in reserves were released 
following the completion of independent actuarial reviews. The release of reserves together with an adjustment for the discount rate 
applied to the liability, totalling $16.8 million (US$12.7 million), were reflected in discontinued operations.

Most of the risks that Extendicare self-insures are long-term in nature, and accordingly, claim payments for any particular policy year occur 
over a long period of time. However, management estimates and allocates a current portion of the accrual for self-insured liabilities on the 
statement of financial position. As at December 31, 2017, management estimated that approximately $22.7 million of the accrual for self-
insured general and professional liabilities will be paid within the next year. The timing of payments is not directly within management’s 
control; therefore, estimates could change in the future.

Within our Bermuda-based captive insurance company, we hold investments sufficient to support the accrual for self-insured liabilities 
and to meet required statutory solvency and liquidity ratios. These invested funds are reported in other assets and totalled $86.3 million 
(US$68.6 million) as at December 31, 2017, compared to $136.1 million (US$101.4 million) as at December 31, 2016. During the 2017, the 
Captive transferred US$16.0 million of its funds previously held for investment to the Company for general corporate use. Management 
believes there are sufficient invested funds held to meet estimated current claims payment obligations.

Legal Proceedings, Claims and Regulatory Actions
Extendicare and its consolidated subsidiaries are defendants in various actions and proceedings that are brought against them from 
time to time in connection with their operations. The Company is aware that a statement of claim was filed against it in Ontario in late 
November 2017, which seeks an order certifying the action as a class action. The statement of claim, which has not been served on 
Extendicare, alleges negligence by the Company in the operation of its long-term care facilities and its provision of care to residents, and 
is seeking $150 million in damages. Management is unable to assess whether the claim will be advanced but believes that the allegations, 
including the damages sought, are completely without merit. Should the claim be advanced, Extendicare intends to vigorously defend 
itself and does not believe the outcome will have a material adverse impact on its business, results of operations or financial condition and 
believes that any potential liability will be covered by insurance.

The provision of health care services is subject to complex government regulations. Every effort is made by the Company to avoid or 
mitigate deficiencies in the quality of patient care through quality assurance strategies and to remedy any such deficiencies cited by 
government inspections within any applicable prescribed time period. Extendicare accrues for costs that may result from investigations 
(or any possible related litigation) to the extent that an outflow of funds is probable and a reliable estimate of the amount of the associated 
costs can be made.

Related Party Transactions
Tim Lukenda, Extendicare’s President and Chief Executive Officer, and members of his family have a company that owns a long-term care 
centre and a retirement centre in Ontario, in which Mr. Lukenda has an approximate 7.1% direct and indirect ownership interest, and with 
which Extendicare has an ongoing relationship through the provision of management services to the LTC centre and group purchasing 
services to the retirement centre. Mr. Lukenda’s employment contract provides a mechanism and process that effectively removes him 
from the decision-making process in situations where a conflict of interest may arise on any matter between the two companies.

In 2017, contingent on his continued employment as of September 30, 2017, our CEO was paid $2.0 million, which amount is reflected 
above as part of short-term benefits.

Risks and Uncertainties
There are certain risks inherent in the activities of Extendicare, including the risks described below.

General Business Risks
Extendicare is subject to general business risks inherent in the senior care industry, including: increased government regulation and 
oversight; changing consumer preferences; fluctuations in occupancy levels and business volumes; the inability to achieve adequate 
government funding increases; increases in labour costs and other operating costs; possible future changes in labour relations; 
competition from or the oversupply of other similar properties; changes in neighbourhood or location conditions and general economic 
conditions; health related risks; disease outbreaks and control risks; changes in accounting principles and policies; the imposition of 
increased taxes or new taxes; capital expenditure requirements; changes in interest rates; and changes in the availability and cost of long-
term financing, which may render refinancing of long-term debt difficult or unattractive. Any one of, or a combination of, these factors may 
adversely affect the business, results of operations and financial condition of the Company.

In addition, there are inherent legal, reputational and other risks involved in providing housing and health care services to seniors. The 
vulnerability and limited mobility of some seniors enhances such risks. Such risks include fires or other catastrophic events at a property 
which may result in injury or death, negligent or inappropriate acts by employees or others who come into contact with our residents, and 
unforeseen events at Extendicare’s centres that result in damage to Extendicare’s brand or reputation or to the industry as a whole.

 51

Extendicare 2017 Annual ReportRisks Related to Growth Activities
The Company expects that it will continue to have opportunities to acquire businesses and properties, develop properties, expand existing 
centres, and grow its home health care, management, consulting and group purchasing businesses, but there can be no assurance that 
this will be the case.

The provinces restrict the number of licensed LTC beds and any new licenses are awarded through a request for proposal process. If 
regulatory approvals are required in order to expand operations of the Company, the failure of the Company or inability to obtain the 
necessary approvals, changes in standards applicable to such approvals and possible delays and expenses associated with obtaining such 
approvals could adversely affect the ability of the Company to expand and, accordingly, to increase its revenue and earnings.

The success of the business acquisition and development activities of the Company, including the expansion of its private-pay retirement 
operations, will be determined by numerous factors, including the ability of the Company to identify suitable acquisition targets, 
competition for acquisition and development opportunities, purchase price, ability to obtain external sources of funding or adequate 
financing on reasonable terms, the financial performance of the businesses or centres after acquisition or development, and the ability of 
the Company to effectively integrate and operate the acquired businesses or centres. Acquired businesses or centres, and development 
projects, may not meet financial or operational expectations due to the possibility that the Company has insufficient management 
expertise to engage in such activities profitably or without incurring inappropriate amounts of risk, unexpected costs or delays associated 
with their acquisition or development, as well as the general investment risks inherent in any real estate investment or business 
acquisition. Moreover, new acquisitions may require significant management attention, place additional demands on the Company’s 
resources, systems, procedures and controls, and capital expenditures that would otherwise be allocated by the Company in a different 
manner to existing businesses. Any failure by the Company to identify suitable candidates for acquisition, secure financing, or operate 
the acquired businesses effectively may have an adverse effect on the future growth, results of operations and financial condition of the 
Company.

The success of the Company’s ability to grow its management, consulting, group purchasing and home health care businesses, including 
the private-pay home health care segment, will be determined by numerous factors, including the ability of the Company to retain, renew 
and secure new contracts, identify suitable markets, develop competitive services and marketing and pricing strategies, attract and retain 
clients, and hire, retain and motivate key personnel. Changes in government regulations and funding policies, in addition to the financial 
performance of the business, also impact growth potential. Any failure by the Company to grow or operate its businesses effectively may 
have an adverse effect on the business, results of operations and financial condition of the Company.

Risks Related to Occupancy and Business Volumes
Senior care providers compete primarily on a local and regional basis with many other health care, long-term care and retirement living 
providers, including profit-oriented and not-for-profit organizations, hospital-based LTC units, rehabilitation hospitals, home health care 
agencies, and rehabilitative therapy providers. Our ability to compete successfully varies from location to location and depends on a 
number of factors, including the number of competitors in the local market, the types of services available, our local reputation for quality 
care, the commitment and expertise of our staff, our local service offerings, the cost of care in each locality, and the physical appearance, 
location, age and condition of our centres. Increased competition could limit our ability to attract and retain residents and clients, maintain 
or increase occupancy levels and business volumes, and expand our business. Our ability to continue to attract residents and clients could 
have an adverse effect on the business, results of operations and financial condition of the Company.

Risks Related to Government Funding and Regulatory Changes
General
Extendicare’s earnings are highly reliant on government funding and reimbursement programs, and the effective management of staffing 
and other costs of operations, which are strictly monitored by government regulatory authorities. Given that we operate in a labour-
intensive industry, where labour costs account for a significant portion of our operating costs (approximately 87% in 2017), government 
funding constraints, or funding enhancements that are not commensurate with increased costs, could have a significant adverse effect on 
the Company’s results from operations and cash flows. Management is unable to predict whether governments will adopt changes in their 
funding and reimbursement programs, and if adopted and implemented, what effect such changes will have on the Company.

Further information on funding and legislative changes affecting the industry can be found under “Update of Regulatory and Funding 
Changes Affecting Results”.

All long-term care providers are subject to surveys, inspections, audits and investigations by government authorities to ensure compliance 
with applicable laws and licensure requirements of the various government funding programs. Long-term care centres must comply with 
applicable regulations that, depending on the jurisdiction in which they operate, may relate to such matters as staffing levels, resident care 
related operating standards, occupational health and safety, resident confidentiality, billing and reimbursement, along with environmental 
and other standards. Retirement communities are also subject to extensive government regulation and oversight, licensure requirements 
and the potential for regulatory change. The government review process is intended to determine compliance with survey and certification 
requirements, and other applicable laws. Remedies for survey deficiencies can be levied based upon the scope and severity of the cited 

52

Management’s Discussion and Analysis

deficiencies. Remedies range from the assessment of fines to the withdrawal of payments under the government funding programs. 
Should a deficiency not be addressed through a plan of correction, a centre can be decertified from the funding program. Extendicare 
makes every effort to avoid and mitigate notices of deficiencies through quality assurance strategies. As well, all efforts are undertaken to 
correct all legitimate problem areas that have been identified through regulatory inspections.

The revocation of a license by authorities or the cancellation of a service contract due to inadequate performance by the operator has 
been historically infrequent and is usually preceded by a series of warnings, notices and other sanctions. Extendicare has never had such a 
license or service contract revoked in Canada.

Non-compliance with applicable laws and licensure requirements governing LTC centres and retirement communities could result in 
adverse consequences, including severe penalties, which may include criminal sanctions and fines, civil monetary penalties and fines, 
administrative and other sanctions, including exclusion from participation in government funded programs, or one or more third-party 
payor networks. The Company may be required to refund amounts that have been paid to it by government funded programs. These 
penalties could have a material adverse effect on the business, results of operations and financial condition of the Company. Extendicare 
takes all appropriate measures to accrue for costs that may result from investigations (or any possible related litigation) to the extent 
that an outflow of funds is possible and a reliable estimate of the amount of associated costs can be made; however, there can be no 
assurance that such accruals are accurate or sufficient.

Ontario LTC Redevelopment Program
In Ontario, licenses for LTC centres are issued for a fixed term of not more than 30 years, after which a new license may or may not 
be issued. LTC operators are to be notified of license renewals at least three years prior to the maturity date. Under the LTCHA, license 
terms for Class B and C LTC centres are set to expire in 2025 unless the centres are redeveloped to the government’s new design 
standards. In Ontario, Extendicare has 21 Class C LTC centres with 3,287 beds that it plans to redevelop under the government’s enhanced 
redevelopment program (see “Ontario Redevelopment Program” under the heading “Update of Regulatory and Funding Changes Affecting 
Results”). The extent to which such redevelopment plans are not implemented or proceed on significantly different timing or terms, 
including levels of expected government subsidy funding, could have a material adverse effect on the business, results of operations and 
financial condition of the Company.

Ontario Home Health Care Business
ParaMed’s largest market is in Ontario, where approximately 83% of its service volumes are generated, and approximately 98% of its 
revenue in Ontario is from contracts tendered by locally administered provincial agencies, or LHINs, at specified billing rates. ParaMed is 
the largest private-sector provider of publicly funded home health care in the province.

Prior to 2012, government contracts for the provision of home health care services were awarded to service providers, such as ParaMed, 
under a competitive bidding model, with specified termination dates. In 2012, the government implemented new open-ended contracts 
for all service providers, whereby the government is required to provide six months’ notice of termination, and service providers are 
required to provide twelve months’ notice of their intention to terminate a contract. Any new contracts continue to be awarded under a 
bidding process to pre-qualified service providers. A service provider’s ability to retain its existing business is evaluated based on, among 
other things, an established set of quality indicators. Under this new regime, all of ParaMed’s contracts with the LHINs have remained in 
effect, and since 2012, it has experienced year-over-year growth in its Ontario business volumes. Any failure by the Company to retain its 
government contracts may have an adverse effect on the business, results of operations and financial condition of the Company.

Risks of Rising Personnel Costs and Related to Labour Relations
Personnel Costs
The long-term care industry is labour intensive. The Company’s labour costs accounted for approximately 87% of its operating costs and 
approximately 86% of its combined operating and administrative costs from continuing operations in 2017. The Company competes with 
other health care providers in attracting and retaining qualified and skilled personnel to manage and operate the day-to-day operations of 
each of its centres and home health care services. The health care industry continues to face shortages of qualified personnel, such as 
nurses, certified nurse’s assistants, nurse’s aides, and therapists. The shortage of qualified personnel and general inflationary pressures 
may require the Company to enhance its pay and benefits package to compete effectively for such personnel. The Company may not 
be able to recover such added costs through increased government funding and reimbursement programs, or through increased rates 
charged to residents and clients. The inability to retain and/or attract qualified personnel and meet minimum staffing levels may result 
in: a reduction in occupancy levels and volume of services provided; the use of staffing agencies at added costs; an increased risk in the 
inability to provide continuity of care between our staff and our residents and clients; and an increased risk of an LTC centre or retirement 
community being subject to fines and penalties. An increase in personnel costs or a failure to attract, train and retain qualified and skilled 
personnel could adversely affect the business, results of operations and financial condition of the Company.

The Company has contracted out selected dietary and housekeeping services in some of its centres. Should the Company not be satisfied 
with the quality or cost of the services provided by companies it has contracted out to, it may have to terminate the related contracts and 
recruit replacement staff at an incremental cost.

 53

Extendicare 2017 Annual ReportLabour Relations
The Company employs over 23,700 persons, of whom approximately 58% are represented by labour unions. Labour relations with the 
unions are governed by numerous collective bargaining agreements and many different unions. There can be no assurance that the 
Company will not at any time, whether in connection with the renegotiation of a collective bargaining agreement or otherwise, experience 
strikes, labour stoppages or any other type of conflict with unions or employees which could have a material adverse effect on the 
Company’s business, operating results and financial condition. The centres that Extendicare operates are generally subject to legislation 
that prohibits both strikes and lock-outs, and requires compulsory arbitration to settle labour disputes. In jurisdictions where strikes and 
lockouts are permitted, certain essential services regulations apply which provide for the continuation of resident care and most services.

Non-unionized employees of the Company may become unionized if they are targeted for certification by a trade union. There can be no 
assurance that employees who are not currently unionized will not, in the future, be subject to unionization efforts or that any such efforts 
will not result in the unionization of such employees, which could increase the Company’s labour costs.

Risks Related to Liability and Insurance
The businesses that are carried on by Extendicare, directly or indirectly, entail an inherent risk of liability. Management expects that, from 
time to time, Extendicare may be, and is in fact from time to time, subject to lawsuits as a result of the nature of its business. Attempts to 
advance class action lawsuits have become prevalent in the Canadian marketplace, including senior care. There can be no assurance that 
Extendicare will not face risks of this nature. Refer to the “Legal Proceedings, Claims and Regulatory Actions” heading under the “Other 
Contractual Obligations and Contingencies — Commitments and Contingencies” section of this MD&A for further details.

Extendicare maintains business and property insurance policies in amounts and with such coverage and deductibles as deemed 
appropriate, based on the nature and risks of the business, historical experience and industry standards. There can be no assurance, 
however, that claims in excess of the insurance coverage, or in excess of the Company’s reserves, or claims not covered by the insurance 
coverage will not arise or that the liability coverage will continue to be available on acceptable terms. Furthermore, there are certain types 
of risks, generally of a catastrophic nature, such as war, non-certified acts of terrorism, or environmental contamination, which are either 
uninsurable or are not insurable on an economically viable basis. A successful claim against the Company not covered by, or in excess 
of, such insurance, or in excess of the Company’s reserves for self-insured retention levels, could have a material adverse effect on the 
business, results of operations and financial condition of the Company. Claims against the Company, regardless of their merit or eventual 
outcome, may also have a material adverse effect on the ability of the Company to attract residents, expand the business of the Company 
or maintain favourable standings with regulatory authorities.

Prior to the U.S. Sale Transaction, Extendicare self-insured certain risks related to general and professional liability of its disposed U.S. 
business through the Captive, its Bermuda-based captive insurance company. The obligation to settle any such claims relating to the 
period prior to the closing of the U.S. Sale Transaction, including claims incurred but yet to be reported, remains with Extendicare, which it 
intends to fund through the Captive.

Risks Related to Tax Rules and Regulations
Extendicare is subject to audits from federal, state and provincial tax jurisdictions and is therefore subject to risk in the interpretation of 
tax legislation and regulations. Tax rules and regulations are complex and require careful review by the Company’s tax management and 
its external tax consultants. Differences in interpretation of tax rules and regulations could result in tax assessments and penalties for the 
untimely payment of the determined tax liability, which could have a material adverse effect on the business, results of operations and 
financial condition of the Company.

During the 2015 third quarter, Extendicare recorded a provision of $3.6 million for the full amount of taxes in dispute, including interest, 
in respect of a CRA reassessment. In 2016, the Company’s notice of objection to appeal the reassessment was accepted by the CRA, 
resulting in the reversal of the $3.6 million provision in the 2016 fourth quarter.

Risks Related to Financing
Debt Financing
Due to the level of real property ownership by the Company, a significant portion of the consolidated cash flow of the Company is devoted 
to servicing debt, and there can be no assurance that the Company will continue to generate sufficient cash flow from operations to 
meet required interest and principal payments. If the Company were unable to meet its required interest or principal payments, it could be 
required to seek renegotiation of such payments or obtain equity, debt or other financing.

The Company’s unsecured subordinated convertible debentures, with an aggregate principal amount of $126.5 million and coupon rate 
of 6.00% (the “2019 Debentures”), mature on September 30, 2019, and require Extendicare to either repay them in full or refinance them 
through the capital markets. Management continues to closely monitor the financial markets and believes that the Company has the 
full financial capacity and ability to execute a plan to complete the refinancing of the 2019 Debentures. Although management has the 
confidence to complete the refinancing of the 2019 Debentures, there can be no assurance given that the Company will succeed in the 
refinancing prior to their maturity.

54

Management’s Discussion and Analysis

Extendicare’s RBC Credit Facility is a demand facility in the amount of $47.3 million that is secured by 13 Class C graded LTC centres in 
Ontario and is guaranteed by certain Canadian subsidiaries of the Company. As at December 31, 2017, Extendicare had letters of credit 
totalling $43.8 million issued under the RBC Credit Facility, of which $39.9 million secured our defined benefit pension plan obligations. The 
RBC Credit Facility has no financial covenants but contains normal and customary terms including annual re-appraisals of the centres that 
could limit the maximum level of the line of credit and other restrictions on the Canadian entities making certain payments, investments, 
loans and guarantees. A demand for repayment of amounts drawn on the line of credit could inhibit the flow of cash dividends by 
Extendicare until alternative financing is obtained.

The Company cannot predict whether future financing will be available, what the terms of such future financing will be (including, 
whether it will result in a higher cost of borrowing) or whether its existing debt agreements will allow for the timely arrangement and 
implementation of such future financing. If the Company were unable to obtain additional financing or refinancing when needed or on 
satisfactory terms, it could have a material adverse effect on the business, results of operations and financial condition of the Company.

Debt Covenants
The Company is in compliance with all of its financial covenants as at December 31, 2017. However, there can be no assurance that future 
covenant requirements will be met. The Company’s bank lines and other debt may be affected by its ability to remain in compliance. If 
the Company does not remain in compliance with its financial covenants, its ability to amend the covenants or refinance its debt may be 
affected.

Interest Rates
The Company has limited the amount of debt that may be subject to changes in interest rates. All of the Company’s long-term debt is 
at fixed rates, other than its constructions loans that had an aggregate balance of $29.9 million drawn as at December 31, 2017. The 
Company primarily finances its senior care and living centres through fixed-rate mortgages and considers securing interest rate swap 
agreements for any variable-rate debt. The variable-rate Retirement Mortgages and CIBC Term Loan aggregating $85.6 million as at 
December 31, 2017, have effectively been converted to fixed rate financings with interest rate swaps over the full term. The Company 
maintains risk management control systems to monitor interest rate risk attributable to its outstanding or forecasted debt obligations as 
well as any offsetting hedge positions. The Company does not enter into financial instruments for trading or speculative purposes.

Risks Related to Property Ownership
Real Property Ownership
All real property investments are subject to a degree of risk. They are affected by various factors, including changes in general economic 
conditions (such as the availability of long-term mortgage funds) and in local conditions (such as an oversupply of space or a reduction 
in demand for real estate in the area), the attractiveness of the properties to patients and residents, competition from other available 
space and various other factors. In addition, fluctuations in interest rates could have a material adverse effect on the business, results of 
operations and financial condition of the Company.

Extendicare owns, or operates under finance lease arrangements whereby ownership transfers at the end of the lease term, 100% of its 
senior care and living centres, excluding those centres operated under management contracts. Senior care and living centres are limited in 
terms of alternative uses; therefore, their values are directly driven by the cash flow from operations. All but eight of the sixty-six properties 
owned by Extendicare as at December 31, 2017, are government-funded senior care centres. The value of the real property depends, in 
part, on government funding and reimbursement programs. In addition, overbuilding in any of the market areas in which the Company 
owns or operates senior care and living centres could cause these centres to experience decreased occupancy or depressed margins, 
which could have a material adverse effect on the business, results of operations and financial condition of the Company. Moreover, 
certain significant expenditures relating to real property ownership, such as real estate taxes, maintenance costs and mortgage payments, 
represent liabilities that must be met regardless of whether the property is producing any income.

Real property investments are relatively illiquid, thereby limiting the ability of the Company to vary its portfolio in a timely manner in 
response to changed economic or investment conditions. By specializing in long-term care and retirement living centres, the Company is 
exposed to adverse effects on these segments of the real estate market. There is a risk that the Company would not be able to sell its real 
property investments or that it may realize sale proceeds below their current carrying value.

Capital Intensive Industry
The Company must commit a substantial portion of its funds to maintain and enhance its senior care and living centres and equipment 
to meet regulatory standards, operate efficiently and remain competitive in its markets. During 2017, the company spent $8.8 million in 
maintenance capex from continuing operations, and expects to spend in the range of $9 million to $10 million in 2018 to sustain and 
upgrade its existing centres. In addition to recurring maintenance capex, the Company invests in enhancements at existing centres aimed 
at earnings growth and improved profitability. These, as well as other future capital requirements, could have a material adverse effect on 
the business, results of operations and financial condition of the Company.

 55

Extendicare 2017 Annual ReportEnvironmental Liabilities
As an owner of interests in real property, the Company is subject to government laws and regulations relating to environmental matters. 
The Company may become liable for the costs of removal or remediation of certain hazardous, toxic, or regulated substances present at, 
released on or disposed of from, its properties, regardless of whether or not the Company knew of, or was responsible for, their presence, 
release or disposal. The failure to remove, remediate, or otherwise address such substances, if any, may adversely affect the ability to sell 
such properties or to borrow using such properties as collateral and could potentially result in claims by public or private parties, including 
by way of civil action.

Management has determined that future costs could be incurred for possible asbestos remediation of the Company’s pre-1980 
constructed centres. Although asbestos is currently not a health hazard in any of these centres, appropriate remediation procedures may 
be required to remove potential asbestos-containing materials, consisting primarily of floor and ceiling tiles, in connection with any major 
renovation or demolition. Based upon current assumptions, the estimated fair value of the decommissioning provision related to the 
asbestos remediation was approximately $11 million undiscounted, or $9.2 million discounted, as at December 31, 2017, refer to note 11 of 
the audited consolidated financial statements.

In addition, environmental laws may change and the Company may become subject to more stringent environmental laws in the future. 
Compliance with more stringent environmental laws, which may be more rigorously enforced, could have a material adverse effect on the 
business, results of operations and financial condition of the Company.

Risks Related to Dependence on Key Personnel
The success of the Company depends, to a significant extent, on the efforts and abilities of its executive officers and other members of 
management, as well as its ability to attract and retain qualified personnel to manage existing operations and future growth. Although the 
Company has entered into employment agreements with certain of its key employees, it cannot be certain that any of these individuals will 
not voluntarily terminate his or her employment with the Company. The loss of an executive officer or other key employee could negatively 
affect the Company’s ability to develop and pursue its business strategy, which could have a material adverse effect on the business, 
results of operations and financial condition of the Company.

Risks Related to Privacy of Client Information and Cyber Security
As a custodian of a large amount of personal information, including health information, relating to its clients and employees, Extendicare 
is exposed to the potential loss, misuse or theft of any such information. If the Company was found to be in violation of the federal and 
provincial laws protecting the confidentiality of patient health information, it could be subject to sanctions and civil or criminal penalties, 
which could increase its liabilities, harm its reputation and have a material adverse effect on the business, results of operations and 
financial condition of the Company. In addition, cyber attacks against large organization are increasing in sophistication and are often 
focused on financial fraud, compromising sensitive data for inappropriate use or disrupting business operations. Extendicare mitigates 
this risk by deploying appropriate information technology systems, including controls around logical access, physical access and data 
management, and training its employees relating to safeguarding of sensitive information.

Extendicare has deployed operational technology solutions enabling process automation, electronic health record data collection and 
automated business intelligence. Technology deployments also present security and privacy risks that must be managed proactively 
and effectively to prevent breaches that can have an adverse impact on Extendicare’s reputation and results of operations. To counter 
internet-based and internal security threats, Extendicare also deploys leading edge solutions to identify risks to its network, software and 
hardware systems. Extendicare partners with leading technology security firms to mitigate identified risks and develop contingency plans. 
As security threats to Extendicare’s financial, client and employee data increase and evolve, the Company adjusts and adopts new counter-
measures in an effort to ensure it maintains high privacy and security standards.

Although to date the Company has not experienced any material losses relating to cyber attacks or other information security breaches, 
there can be no assurance that the Company will not incur such losses in the future. The Company’s risk and exposure to these matters 
cannot be fully mitigated because of, among other things, the evolving nature of these threats. As cyber threats continue to evolve, the 
Company may be required to expend additional resources to continue to modify or enhance protective measures or to investigate and 
remediate any security vulnerabilities.

56

Management’s Discussion and Analysis

Accounting Policies and Estimates

Critical Accounting Policies and Estimates
A full discussion of Extendicare’s critical accounting policies and estimates is provided in note 3 of the audited consolidated financial 
statements for the year ended December 31, 2017, and under the heading “Future Changes in Accounting Policies” that follows this 
section.

Management considers an understanding of Extendicare’s accounting policies to be essential to an understanding of its financial 
statements because their application requires significant judgement and reliance on estimations of matters that are inherently uncertain, 
which affect the application of the accounting policies and reported amounts. Estimates and underlying assumptions are reviewed 
on an ongoing basis giving consideration to past experience and other factors that management believes are reasonable under the 
circumstances. Accordingly, actual results could differ from those estimated. The estimates and assumptions, which have a significant 
risk of causing a material adjustment to the carrying amount of assets and liabilities, are discussed below.

Valuation of Purchase Price Components for Acquisitions
Fair value is the price that would be received when selling an asset, or paid when transferring a liability in an orderly transaction (that is 
other than in a forced or liquidation sale) between market participants at the measurement date under current market conditions. The fair 
value measurement is based on the presumption that the transaction takes place either: in the principal market for the asset or liability; or 
in the absence of a principal market, in the most advantageous market for the asset or liability. The principal or the most advantageous 
market must be accessible by the Company.

The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the asset 
or liability assuming that market participants act in their economic best interests. The Company uses valuation techniques that are 
appropriate in the circumstances and for which sufficient data are available to measure fair value, maximizing the use of relevant 
observable inputs and minimizing the use of unobservable inputs. The techniques used to estimate future cash flows will vary from one 
situation to another depending on the circumstances surrounding the asset or liability in question. Management assesses fair value based 
on estimated discounted cash flow projections and available market information (including the historical operating results and anticipated 
trends, local markets and economic conditions).

As discussed below under the heading “Valuation of Cash Generating Units and Impairment”, an impairment loss is recognized when the 
carrying amount of an asset is not recoverable. The impairment loss is determined as the excess of the carrying value over its estimated 
recoverable amount.

Intangible assets with indefinite lives are also required to be assessed at a minimum annually, comparing the estimated recoverable 
amount to the carrying value to determine if an impairment loss is required to be recognized.

Valuation of Deferred Consideration
As part of the proceeds from the U.S. Sale Transaction, the Company was entitled to receive an ongoing cash stream for a period of 15 
years relating to certain U.S. skilled nursing centres that were leased prior to the closing. The present value ascribed to these proceeds 
was reflected as deferred consideration, and was recorded at amortized cost using the effective interest method. As a result of events 
and discussions that transpired during 2017, the Company does not expect to receive any further amounts in respect of this deferred 
consideration, and has written off the balance of US$27.9 million, resulting in a charge of $37.5 million in the 2017 second quarter, refer to 
note 22 of the audited consolidated financial statements.

Valuation of Cash Generating Units and Impairment
Non-financial assets consist of property and equipment, intangible assets with finite lives, intangible assets with indefinite lives and 
goodwill. Property, plant and equipment represents approximately 51% of our total assets as at December 31, 2017, and goodwill and other 
intangibles represent approximately 10%. A CGU is defined to be the smallest group of assets that generates cash inflows from continuing 
use that is largely independent of the cash inflows of other assets. The Company has identified each individual centre as a CGU.

Goodwill and indefinite-life intangibles are tested annually, except in the year of acquisition, and other assets are assessed for impairment 
when indicators of impairment exist. If any such indication exists, then the asset’s recoverable amount is reassessed. For goodwill, and 
intangible assets that have indefinite useful lives or that are not yet available for use, the recoverable amount is estimated annually at 
the same time or more frequently if warranted. An impairment loss is recognized in net earnings if the carrying amount of an asset or 
its related CGU, or group of assets on the same basis as evaluated by management, exceeds its estimated recoverable amount. The 
recoverable amount of an asset or a CGU is the greater of its value in use and its fair value less costs to sell.

 57

Extendicare 2017 Annual ReportThe determination of recoverable amounts can be significantly impacted by estimates related to current market valuations, current and 
future economic conditions in the geographical markets of each CGU, and management’s strategic plans within each of its markets. 
Estimates and assumptions used in the determination of any impairment loss are based upon information that is known at the time, 
along with future outlook. When impairment tests are performed, the estimated useful lives of the assets are reassessed, with any change 
accounted for prospectively. Actual results can differ from these estimates, and can have either a positive or negative impact on the 
estimate, and impact whether an impairment situation exists.

In 2017, we performed the impairment assessment of our Canadian operations and determined there was no impairment, compared to a 
net pre-tax impairment loss of $1.7 million recognized in 2016 on goodwill for certain properties. Also during 2016, the carrying value of the 
assets of the discontinued U.S. IT Hosting business was assessed for impairment based on the expected proceeds, resulting in a pre-tax 
impairment loss of $9.2 million. There was no impairment of the property and equipment of our continuing operations in 2017 and 2016.

Valuation of Indemnification Provisions
As a result of the U.S. Sale Transaction, the Company has indemnified certain obligations of its former U.S. operations related to 
tax, a corporate integrity agreement, and other items. As at December 31, 2017, the remaining provisions totalled $22.7 million or 
US$18.0 million (2016 — $28.4 million or US$21.2 million). In addition, the Company had an indemnification receivable of $2.8 million 
(2016 — $8.3 million) as at December 31, 2017. The estimates of these items are assessed every reporting period based on management’s 
best estimate of the ultimate costs or recovery of such items, and any changes to the estimates are reflected as part of other expense in 
the results of discontinued operations. During 2017, unfavourable changes to the indemnifications totalled $4.8 million (2016 — favourable 
changes of $6.5 million), refer to note 22 of the audited consolidated financial statements. Actual results can differ materially from the 
estimates made due to a number of factors including the assumptions used by management and other market forces.

Self-insured Liabilities of Discontinued Operations
The obligation to settle any U.S. self-insured general and professional liability claims relating to the period prior to the closing of the 
U.S. Sale Transaction in July 2015, including claims incurred but yet to be reported, remains with Extendicare, which it intends to fund 
through the Captive. The accrual for U.S. self-insured liabilities of our former U.S. operations is based on management’s best estimate 
of the ultimate cost to resolve general and professional liability claims, including both known claims and claims that have been incurred 
but not yet reported by the end of the reporting period. The Company estimates the value of losses that may occur within its self-insured 
retention levels, based upon individual assessment of the settlement, using historical information and industry data, supported by actuarial 
projections, advice from legal counsel, consultants and external risk management. Actual results can differ materially from the estimates 
made due to a number of factors including the assumptions used by management and other market forces.

Management regularly evaluates and periodically engages an independent third-party actuary to provide a report to determine the 
appropriateness of the carrying value of this liability. Assumptions underlying the determination of the liability are limited by the uncertainty 
of predicting future events and assessments regarding expectations of several factors. Such factors include, but are not limited to: the 
frequency and severity of claims, which can differ materially by jurisdiction; trends in claims along with unique and identifiable settlements; 
coverage limits of third-party reinsurance; the effectiveness of the claims management process; and the outcome of litigation. Therefore, 
management’s estimate of the accrual for general and professional liability claims is significantly influenced by assumptions that are 
subject to judgement by management and the actuary, which may cause the expense to fluctuate significantly from one reporting period 
to another. Differences between the ultimate claims costs and our historical expense for loss and actuarial assumptions and estimates 
could have a material adverse effect on our business, results of operations and financial condition.

At December 31, 2017, the accrual for self-insured general and professional liabilities was $61.1 million or US$48.6 million 
(2016 — $94.8 million or US$70.6 million). Investments held by the Captive to support these accruals totalled $86.3 million 
(US$68.6 million) as at December 31, 2017. Changes in the level of retained risk and other significant assumptions that underlie 
management’s estimates could have a material effect on the future carrying value of the self-insured liabilities. For example, a 1% variance 
in the accrual for U.S. self-insured liabilities at December 31, 2017, would have impacted our net earnings from discontinued operations 
by approximately $0.6 million (US$0.5 million). For further information refer to the discussion under the heading “Liquidity and Capital 
Resources — Accrual for U.S. Self-Insured Liabilities”.

Tax Uncertainties
Tax uncertainties are evaluated on the basis of whether it is more likely than not that a tax position will ultimately be sustained upon 
examination by the relevant taxing authorities. Tax uncertainties are measured using a probability adjusted or expected value model 
whereby amounts are recorded if there is any uncertainty about a filing position, determined by multiplying the amount of the exposure 
by the probability that the entity’s filing position will not be sustained. The assessment of tax uncertainties relies on estimates and 
assumptions and may involve a series of judgements about future events. New information may become available that causes the 
Company to change its judgement regarding the adequacy of existing tax liabilities. Such changes to tax liabilities will impact tax expense 
in the period that such a determination is made.

58

Management’s Discussion and Analysis

Deferred Tax Assets and Liabilities
The Company uses the asset and liability method of accounting for deferred income taxes, which takes into account the differences 
between financial statement treatment and tax treatment of certain transactions, assets and liabilities. Deferred tax assets and liabilities 
are recognized to reflect the expected future tax consequences attributed to differences between the financial statement carrying amounts 
of existing assets and liabilities and their respective tax bases, and operating loss and tax credit carryforwards. Deferred tax assets and 
liabilities are measured using the substantively enacted tax rates anticipated to apply in the periods that the temporary differences are 
expected to be recovered or settled. In assessing whether the deferred tax assets are realizable, management considers whether it is 
probable (which the Company has defined as “more likely than not”) that some portion or all of the deferred tax assets will not be realized. 
The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which 
those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future 
taxable income and tax planning strategies in making this assessment. As at December 31, 2017, the Company had recognized deferred 
tax assets totalling $13.9 million (2016 — $15.3 million). Management believes that it is more likely than not that the Company will realize 
the benefits of these deductible differences. In addition, as at December 31, 2017, there were capital losses available for Canadian income 
tax purposes of $16.5 million (2016 — $13.8 million) that have not been tax benefited and are available indefinitely to apply against future 
capital gains.

New Accounting Policies Adopted
The following new standards were adopted effective January 1, 2017, and have been applied in preparing the financial results for the 
year ended December 31, 2017. These accounting standards are summarized below, and are more fully described in note 4 of the audited 
consolidated financial statements.

Classification and Measurement of Share-based Payment Transactions
Amendments to IFRS 2 “Share-based Payment” address three classification and measurement issues. The Company has adopted these 
amendments, which: (1) clarify measurement basis for cash-settled share-based payments such that the ultimate amount of expense 
recorded is equal to the cash settlement that is paid at vesting; (2) clarify the accounting for modifications that change an award from 
cash-settled to equity-settled; and (3) introduce a requirement that an equity-settled award, with a net settlement feature for withholding 
tax obligations, be treated as it was wholly equity-settled. The adoption of these amendments did not have a material impact on the 
Company’s consolidated financial statements.

Recognition of Deferred Tax Assets for Unrealized Losses
Amendments to IAS 12 “Recognition of Deferred Tax Assets for Unrealized Losses” clarify that the existence of a deductible temporary 
difference depends solely on a comparison of the carrying amount of an asset and its tax base at the end of the reporting period, and is 
not affected by possible future changes in the carrying amount or expected manner of recovery of the asset. The amendments also clarify 
the methodology to determine the future taxable profits used for assessing the utilization of deductible temporary differences. In particular, 
these requirements relate to the recognition of deferred tax assets for unrealized losses on debt instruments measured at fair value. The 
adoption of the amendments to IAS 12 did not have any impact on the consolidated financial statements.

Future Changes in Accounting Policies
The following new standards, amendments to standards and interpretations, are effective for future annual periods, and have not been 
applied in preparing the financial results for the year ended December 31, 2017. These accounting standards are summarized below, and 
are more fully described in note 5 of the audited consolidated financial statements.

Revenue Recognition
In May 2014, the IASB issued IFRS 15 “Revenue from Contracts with Customers”. The new standard provides a single model and two 
approaches to recognizing revenue: at a point in time or over time. IFRS 15 also includes additional disclosure requirements for revenue 
accounted for under the standard. The standard applies to contracts with customers, excluding contracts within the scope of the standard 
on leases. IFRS 15 becomes effective for annual periods beginning on or after January 1, 2018, and is to be applied retrospectively.

The Company has substantially completed its assessment of the potential impact of IFRS 15, and does not expect that it will have any 
material impact on the amount or timing of revenue recognized in the consolidated financial statements on an annual basis. Additional 
disclosure requirements may result in respect of revenue for service components of a lease versus the revenue earned under IFRS 16.

Financial Instruments
In July 2014, the IASB issued IFRS 9 “Financial Instruments” (IFRS 9), which addresses the classification, measurement (including 
impairment) and recognition of financial assets and financial liabilities. The standard is effective for annual periods beginning on or after 
January 1, 2018, and is to be applied retrospectively.

Under IFRS 9, financial assets are classified and measured based on the business model in which they are held and the characteristics 
of their contractual cash flows which effectively measures the asset at either fair value or amortized cost. IFRS 9 replaces the current 
“incurred loss” impairment model with a new “expected credit loss” model.

 59

Extendicare 2017 Annual ReportThe standard largely retains the existing accounting requirements for financial liabilities and the accounting treatment of fair value 
changes attributable to changes in an entity’s own credit risk of financial liabilities that are designated as fair value through profit and 
loss (FVTPL). The Company does not currently have any financial liabilities classified as FVTPL. IFRS 9 also includes a new general hedge 
accounting standard which aligns hedge accounting more closely with risk management. The Company does not currently apply hedge 
accounting in its consolidated financial statements.

The Company is completing its evaluation of the impact on its financial instruments of the adoption of IFRS 9. The key areas that are in 
scope of IFRS 9 include: accounts receivable, available-for-sale assets included in investments held for self-insured liabilities and related 
accumulated other comprehensive income in shareholders’ equity. The Company is still in the process of finalizing its assessment of the 
adoption of IFRS 9; however, it does not expect there to be any material impact relating to the classification and measurement of these 
assets on its consolidated financial statements.

Leases
In January 2016, the IASB published IFRS 16 “Leases”. The new standard requires a lessee to recognize assets and liabilities for all 
leases with a term of more than 12 months, unless the underlying asset is of low value, using a single model, thereby eliminating the 
distinction between operating and finance leases. As a lessee, the Company will recognize new assets and liabilities for its operating 
leases. In addition, the nature and timing of expenses related to those leases will change as IFRS 16 replaces the straight-line operating 
lease expense with a depreciation charge for right-of-use assets and interest expense on lease liabilities. IFRS 16 is effective for periods 
beginning on or after January 1, 2019, with earlier adoption permitted if IFRS 15 “Revenue from Contracts with Customers” has also been 
applied. The Company does not plan to early adopt IFRS 16, and is in the process of performing its initial assessment of the potential 
impact of this standard on its consolidated financial statements. The Company expects to disclose additional detailed information, 
including its transition method, any practical expedients elected and estimated quantitative financial effects, prior to the adoption of 
IFRS 16.

Disclosure Controls and Procedures
Management is responsible for establishing and maintaining a system of disclosure controls and procedures (DC&P) to provide reasonable 
assurance that all material information relating to the Company is gathered and reported to senior management, including the Chief Executive 
Officer (CEO) and Chief Financial Officer (CFO), on a timely basis so that appropriate decisions can be made regarding public disclosure.

An evaluation of the effectiveness of the DC&P was conducted as at December 31, 2017, by management under the supervision of the 
Company’s CEO and CFO. Based on this evaluation, the CEO and CFO have concluded that our disclosure controls and procedures, as defined 
by National Instrument 52-109, Certification of Disclosures in Issuers’ Annual and Interim Filings, were effective as at December 31, 2017.

Internal Control over Financial Reporting
Management is also responsible for establishing and maintaining adequate internal controls over financial reporting (ICFR) to provide 
reasonable assurance regarding the reliability of financial reporting and the preparation of financial reports for external purposes in 
accordance with IFRS.

Management, under the supervision of the Company’s CEO and CFO, has evaluated the effectiveness of our ICFR using the 2013 
Integrated Control framework as published by the Committee of Sponsoring Organizations of the Treadway Commission. Based on 
this evaluation, management has concluded that our ICFR were effective and that there were no material weaknesses in our ICFR as at 
December 31, 2017.

In designing such controls, it should be recognized that due to inherent limitations, any controls, no matter how well designed and 
operated, can provide only reasonable assurance of achieving the desired control objectives and may not prevent or detect misstatements. 
Additionally, management is required to use judgement in evaluating controls and procedures.

60

Management’s Discussion and Analysis

Consolidated Financial Statements

Year ended December 31, 2017 
Dated: February 28, 2018

Management’s Responsibility for  
  Consolidated Financial Statements 

Independent Auditors’ Report 

Consolidated Statements of Financial Position 

Consolidated Statements of Earnings 

61

62

63

64

Consolidated Statements of  
  Comprehensive Income (Loss) 

Consolidated Statements of Changes in Equity 

Consolidated Statements of Cash Flows 

Notes to Consolidated Financial Statements 

65

66

67

68

Management’s Responsibility for Consolidated Financial Statements
The accompanying consolidated financial statements of Extendicare Inc. (“Extendicare” or the “Company”) and other financial information 
contained in this Annual Report are the responsibility of management. The consolidated financial statements have been prepared in 
conformity with International Financial Reporting Standards, using management’s best estimates and judgements, where appropriate. In 
the opinion of management, these consolidated financial statements reflect fairly the financial position, results of operations and cash 
flows of Extendicare within reasonable limits of materiality. The financial information contained elsewhere in this Annual Report has been 
reviewed to ensure consistency with that in the consolidated financial statements.

A system of internal accounting and administrative controls is maintained by management to provide reasonable assurance that assets 
are safeguarded against loss from unauthorized use or disposition and that financial records are properly maintained to provide accurate 
and reliable consolidated financial statements.

The board of directors of Extendicare (the “Board of Directors”) is responsible for ensuring that management fulfills its responsibilities for 
financial reporting and internal controls. The Board of Directors carries out this responsibility principally through its independent Audit 
Committee comprised of unrelated and outside directors. The Audit Committee meets regularly during the year to review significant 
accounting and auditing matters with management and the independent auditors and to review and approve the interim and annual 
consolidated financial statements of Extendicare.

The consolidated financial statements have been audited by KPMG LLP, which has full and unrestricted access to the Audit Committee. 
KPMG’s report on the consolidated financial statements follows.

TIMOTHY L. LUKENDA 
President and Chief Executive Officer 

ELAINE E. EVERSON 
Vice President and Chief Financial Officer

February 28, 2018

 61

Extendicare 2017 Annual ReportIndependent Auditors’ Report

To the Shareholders of Extendicare Inc.
We have audited the accompanying consolidated financial statements of Extendicare Inc. (“Extendicare” or the “Company”), which 
comprise the consolidated statements of financial position as at December 31, 2017, and December 31, 2016, and the consolidated 
statements of earnings, comprehensive income (loss), changes in equity, and cash flows for the years then ended, and a summary of 
significant accounting policies and other explanatory information.

Management’s Responsibility for the Consolidated Financial Statements
Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with 
International Financial Reporting Standards, and for such internal control as management determines is necessary to enable the 
preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error.

Auditors’ Responsibility
Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in 
accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and 
plan and perform an audit to obtain reasonable assurance about whether the consolidated financial statements are free from material 
misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial 
statements. The procedures selected depend on our judgement, including the assessment of the risks of material misstatement of the 
consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control 
relevant to the entity’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures that 
are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. 
An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made 
by management, as well as evaluating the overall presentation of the consolidated financial statements.

We believe that the audit evidence we have obtained in our audits is sufficient and appropriate to provide a basis for our audit opinion.

Opinion
In our opinion, the consolidated financial statements present fairly, in all material respects, the consolidated financial position of 
Extendicare Inc. as at December 31, 2017, and December 31, 2016, and its consolidated financial performance and its consolidated cash 
flows for the years then ended, in accordance with International Financial Reporting Standards.

Chartered Professional Accountants, 
Licensed Public Accountants

Toronto, Canada 
February 28, 2018

62

Consolidated Financial Statements

Consolidated Statements of Financial Position
As at December 31

(in thousands of Canadian dollars)

Assets

Current assets

 Cash and short-term investments

 Restricted cash

 Accounts receivable

 Income taxes recoverable

 Other assets

 Total current assets

Non-current assets

 Property and equipment

 Goodwill and other intangible assets

 Other assets

 Deferred tax assets

 Total non-current assets

Total Assets

Liabilities and Equity

Current liabilities

 Accounts payable and accrued liabilities

 Income taxes payable

 Long-term debt

 Provisions

 Total current liabilities

Non-current liabilities

 Long-term debt

 Provisions

 Other long-term liabilities

 Deferred tax liabilities

 Total non-current liabilities

Total Liabilities

Share capital

Equity portion of convertible debentures

Contributed surplus

Accumulated deficit

Accumulated other comprehensive income (loss)

Shareholders’ Equity

Total Liabilities and Equity

See accompanying notes to consolidated financial statements.

Commitments and contingencies (note 24).

Subsequent events (notes 15 and 31).

Approved by the Board

Alan D. Torrie 
Chairman 

Timothy L. Lukenda 
President and Chief Executive Officer

notes

2017

2016

7

10

8

9

10

23

12

11

12

11

13

23

15

12

14

 128,156 

 101,582 

 2,300 

 42,491 

 7,194 

 20,634 

 2,227 

 52,234 

 3,058 

 25,251 

 200,775 

 184,352 

 479,968 

 95,901 

 143,746 

 13,891 

 733,506 

 934,281 

 123,420 

 3,500 

 59,664 

 29,937 

 216,521 

 476,404 

 63,062 

 35,022 

 14,316 

 588,804 

 805,325 

 490,881 

 5,573 

 2,437 

 (365,084)

 (4,851)

 128,956 

 934,281 

 465,433 

 89,770 

 233,715 

 15,347 

 804,265 

 988,617 

 121,830 

 430 

 54,826 

 31,419 

 208,505 

 448,742 

 100,006 

 36,039 

 20,566 

 605,353 

 813,858 

 489,656 

 5,573 

 941 

 (322,025)

 614 

 174,759 

 988,617 

 63

Extendicare 2017 Annual Report 
 
 
 
 
 
 
Consolidated Statements of Earnings
Years ended December 31

(in thousands of Canadian dollars except for per share amounts)

notes

2017

2016

 616,887 

 20,673 

 435,718 

 24,053 

 1,097,331 

 961,509 

 31,467 

 6,758 

 999,734 

 97,597 

 31,379 

 – 

 66,218 

 28,082 

 349 

 2,463 

 (864)

 (3,902)

 (2,474)

 23,654 

 42,564 

 10,149 

 703 

 10,852 

 31,712 

—

 (29,580)

 2,132 

 0.36 

 0.02 

 608,618 

 15,474 

 414,406 

 22,260 

 1,060,758 

 930,622 

 30,551 

 6,650 

 967,823 

 92,935 

 31,179 

 4,013 

 57,743 

 27,039 

 349 

 2,152 

 1,198 

 (10,838)

 (985)

 18,915 

 38,828 

 5,801 

 1,610 

 7,411 

 31,417 

 (8,458)

 12,493 

 35,452 

 0.36 

 0.40 

17, 29

18

19

20

20

23

22

22

21

21

CONTINUING OPERATIONS

Revenue

Long-term care

Retirement living

Home health care

Management, consulting and other

Total revenue

Operating expenses

Administrative costs

Lease costs

Total expenses

Earnings before depreciation, amortization, and other expense

Depreciation and amortization

Other expense

Earnings before net finance costs and income taxes

Interest expense

Accretion of decommissioning provisions

Other accretion

Loss (gain) on foreign exchange

Interest revenue

Fair value adjustments

Net finance costs

Earnings before income taxes

Income tax expense

Current

Deferred

Total income tax expense

Earnings from continuing operations

DISCONTINUED OPERATIONS

Loss on sale of U.S. operations, net of income taxes

Earnings (loss) from discontinued operations, net of income taxes

Net earnings

Basic and Diluted Earnings per Share

Earnings from continuing operations

Net earnings

See accompanying notes to consolidated financial statements.

64

Consolidated Financial Statements

Consolidated Statements of Comprehensive Income (Loss)
Years ended December 31

(in thousands of Canadian dollars)

Net earnings

Other comprehensive income (loss), net of income taxes

 Items that will not be reclassified to profit or loss:

notes

2017

 2,132 

2016

 35,452 

      Defined benefit plan actuarial gains (losses), net of tax

 23, 25 

 (311)

 2,313 

 Items that are or may be reclassified subsequently to profit or loss:

    Unrealized gain on available-for-sale securities, net of tax

    Reclassification of realized gains on available-for-sale securities to earnings,  
    net of tax

    Foreign currency translation adjustment reclassified to gain on sale of  

    U. S. operations, net of tax

    Other net change in foreign currency translation adjustment

 Total items that are or may be reclassified subsequently to profit or loss

 16, 23 

Other comprehensive income (loss), net of tax

Total comprehensive income (loss)

See accompanying notes to consolidated financial statements.

 4,955 

 5,574 

 (7,012)

 (2,532)

—

 (3,097)

 (5,154)

 (5,465)

 (3,333)

 (1,431)

 (1,532)

 79 

 2,392 

 37,844 

 65

Extendicare 2017 Annual ReportConsolidated Statements of Changes in Equity
Years ended December 31

Number 
of Shares

2017

Amount

Number 
of Shares

2016

Amount

 88,684,485 

 489,656 

 87,953,291 

 483,385 

 535,025 

 (696,220)

 5,081 

 (3,856)

 731,194 

—

 6,271 

—

 88,523,290 

 490,881 

 88,684,485 

 489,656 

 5,573 

 5,573 

 941 

 1,496 

 2,437 

 (322,025)

 2,132 

 (42,583)

 (2,599)

 (9)

 (365,084)

 3,775 

—

 (3,097)

 678 

 6,391 

 4,955 

 (7,012)

 4,334 

 (9,552)

 (311)

 (9,863)

 (4,851)

 128,956 

 5,573 

 5,573 

— 

 941 

 941 

 (315,051)

 35,452 

 (42,422)

 —

 (4)

 (322,025)

 6,738 

 (1,431)

 (1,532)

 3,775 

 3,349 

 5,574 

 (2,532)

 6,391 

 (11,865)

 2,313 

 (9,552)

 614 

 174,759 

(in thousands of Canadian dollars)

Share Capital (note 15)

 Balance at January 1

 DRIP

 Purchase of shares for cancellation

Balance at end of year

Equity Portion of Convertible Debentures

 Balance at January 1

Balance at end of year

Contributed Surplus

 Balance at January 1

 Share-based compensation

Balance at end of year

Accumulated Deficit

 Balance at January 1

 Net earnings

 Dividends declared

 Purchase of shares for cancellation in excess of book value

 Other

Balance at end of year

Accumulated Other Comprehensive Income

 Foreign currency translation differences for foreign operations

      Balance at January 1

  Foreign currency translation adjustment reclassified to gain 
 on sale of U.S. operations (note 22)

      Change in the year

     Balance at end of year

 Net change in fair value of available-for-sale financial assets, 
 net of tax

      Balance at January 1

      Unrealized change in the year

      Net change reclassified to profit or loss

     Balance at end of year

Defined benefit plan actuarial losses, net of tax

      Balance at January 1

      Change in the year

    Balance at end of year

Accumulated other comprehensive income (loss)

Shareholders’ Equity

See accompanying notes to consolidated financial statements.

66

Consolidated Financial Statements

     
Consolidated Statements of Cash Flows
Years ended December 31

(in thousands of Canadian dollars)

Operating Activities

Net earnings

Adjustments for:

    Depreciation and amortization

    Share-based compensation

    Deferred taxes

    Current taxes

    Net finance costs

    Other expense (gains)

    Loss (gain) on foreign exchange and fair value adjustments

    Other 

Net change in operating assets and liabilities

 Accounts receivable

 Other assets

 Accounts payable and accrued liabilities

Payments for U.S. self-insured liabilities

Interest paid

Interest received

Income taxes paid

Net cash from operating activities

Investing Activities

Purchase of property, equipment and other intangible assets

Acquisitions (note 6)

Tax payments related to the U.S. Sale Transaction

Net proceeds from dispositions (note 22)

Decrease in investments held for self-insured liabilities

Decrease in other assets

Net cash from investing activities

Financing Activities

Issue of long-term debt, excluding line of credit

Repayment of long-term debt, excluding line of credit

Decrease (increase) in restricted cash

Purchase of securities for cancellation

Dividends paid

Other

Net cash from financing activities

Increase (decrease) in cash and short-term investments

Cash and short-term investments at beginning of year

Foreign exchange loss on cash held in foreign currency

Cash and short-term investments at end of year

See accompanying notes to consolidated financial statements.

2017

2016

 2,132 

 35,452 

 31,379 

 1,496 

 (5,063)

 8,919 

 26,992 

 36,576 

 (3,338)

 240 

 99,333 

 9,569 

 4,283 

 (6,144)

 107,041 

 (24,160)

 (29,560)

 3,932 

 (10,093)

 47,160 

 (41,137)

—

 —

—

 41,142 

 5,591 

 5,596 

 43,654 

 (22,029)

 (73)

 (6,455)

 (37,507)

 (1,202)

 (23,612)

 29,144 

 101,582 

 (2,570)

 128,156 

 32,364 

 941 

 963 

 14,319 

 18,718 

 (9,998)

 213 

—

 92,972 

 (8,319)

 14,566 

 (33,590)

 65,629 

 (32,976)

 (26,540)

 10,835 

 (16,637)

 311 

 (38,837)

 (40,500)

 (10,808)

 9,534 

 37,956 

 25,213 

 (17,442)

 68,855 

 (21,006)

 4,783 

—  

 (36,122)

 (702)

 15,808 

 (1,323)

 103,622 

 (717)

 101,582 

 67

Extendicare 2017 Annual ReportNotes to Consolidated Financial Statements
Years ended December 31, 2017 and 2016 
(Tabular amounts in thousands of Canadian dollars, unless otherwise noted)

1.  General Information and Nature of the Business ............................................................................................................... 69

2.  Basis of Preparation.............................................................................................................................................................. 69

3.  Significant Accounting Policies ........................................................................................................................................... 70

4.  New Accounting Policies Adopted ...................................................................................................................................... 77

5.  Future Changes in Accounting Policies .............................................................................................................................. 77

6.  Acquisitions ........................................................................................................................................................................... 78

7.  Accounts Receivable ............................................................................................................................................................ 78

8.  Property and Equipment....................................................................................................................................................... 78

9.  Goodwill and Other Intangible Assets ................................................................................................................................. 79

10.  Other Assets .......................................................................................................................................................................... 80

11.  Provisions .............................................................................................................................................................................. 81

12.  Long-term Debt ...................................................................................................................................................................... 82

13.  Other Long-term Liabilities ................................................................................................................................................... 84

14.  Share-based Compensation ................................................................................................................................................. 84

15.  Share Capital ......................................................................................................................................................................... 86

16.  Equity Reserves ..................................................................................................................................................................... 87

17.  Revenue.................................................................................................................................................................................. 87

18.  Expenses by Nature .............................................................................................................................................................. 88

19.  Other Expense ....................................................................................................................................................................... 88

20.  Foreign Exchange (Gain) Loss and Fair Value Adjustments ............................................................................................. 88

21.  Earnings per Share ................................................................................................................................................................ 89

22.  Discontinued Operations ...................................................................................................................................................... 89

23.  Income Taxes ......................................................................................................................................................................... 91

24.  Commitments and Contingencies ....................................................................................................................................... 94

25.  Employee Benefits ................................................................................................................................................................ 95

26.  Management of Risks and Financial Instruments ............................................................................................................. 97

27.  Capital Management ........................................................................................................................................................... 103

28.  Related Party Transactions ................................................................................................................................................ 104

29.  Segmented Information ...................................................................................................................................................... 104

30.  Significant Subsidiaries ...................................................................................................................................................... 107

31.  Subsequent Event ............................................................................................................................................................... 107

68

Notes to Consolidated Financial Statements

1.  General Information and Nature of the Business
The common shares (the “Common Shares”) of Extendicare Inc. (“Extendicare” or the “Company”) are listed on the Toronto Stock Exchange 
(TSX) under the symbol “EXE”. Extendicare and its predecessors have been operating since 1968, providing care and services to seniors 
throughout Canada. Following the sale of substantially all of its U.S. business in 2015 and the repositioning of the Company as a pure-play 
Canadian services provider to the expanding senior care sector, management has successfully deployed the sale proceeds to expand and 
grow the Company’s operations across the continuum of seniors’ care.

In July 2015, Extendicare completed the sale of substantially all of its U.S. business and senior care operations (the “U.S. Sale 
Transaction”), the operations of which were conducted through its wholly owned U.S. subsidiary, Extendicare Health Services, Inc. and its 
subsidiaries (collectively “EHSI”). In December 2016, the Company disposed of its non-strategic U.S. information technology hosting and 
professional services (U.S. IT Hosting) business. The results of operations of the disposed U.S. operations are reported as discontinued 
operations (note 22).

As part of its continuing operations, Extendicare retained its wholly owned Bermuda-based captive insurance company, Laurier Indemnity 
Company, Ltd. (the “Captive”), which, along with third-party insurers, insured Extendicare’s U.S. general and professional liability risks up to 
the date of the U.S. Sale Transaction.

References to “Extendicare”, the “Company”, “we”, “us” and “our” or similar terms refer to Extendicare Inc., either alone, or together with its 
subsidiaries. The registered office of Extendicare is located at 3000 Steeles Avenue East, Suite 700, Markham, Ontario, Canada, L3R 9W2.

2.  Basis of Preparation

a)  Statement of Compliance
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS). These 
consolidated financial statements were approved by the board of directors of Extendicare Inc. (the “Board”) on February 28, 2018.

b)  Basis of Measurement
The consolidated financial statements have been prepared on the historical cost basis except for financial assets and liabilities classified 
or designated as fair value through profit or loss (FVTPL) or designated as available for sale (AFS) that have been measured at fair value. 
Refer to note 3 for the classification of financial assets and liabilities.

Extendicare’s consolidated financial statements are presented in Canadian dollars, which is the Company’s functional currency. All 
financial information presented in dollars has been rounded to the nearest thousand, unless otherwise noted.

c)  Use of Estimates and Judgement
The preparation of consolidated financial statements in conformity with IFRS requires management to make judgements, estimates and 
assumptions that affect the application of accounting policies and the reported amounts of assets and liabilities, disclosures of contingent 
assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the 
reporting period. Estimates and underlying assumptions are reviewed on an ongoing basis.

Revisions to accounting estimates are recognized in the period in which the estimates are revised and in any future periods affected.

The more subjective of such estimates are:

•  valuation of purchase price components for acquisitions (note 6);

•  valuation of deferred consideration (notes 10 and 26(a));

•  determination of the recoverable amount of cash generating units (CGUs) subject to an impairment test (note 19);

•  valuation of indemnification provisions (notes 11 and 22);

•  valuation of self-insured liabilities (notes 11 and 22);

•  valuation of financial assets and liabilities (note 26(b));

•  valuation of share-based compensation (note 14); and

•  accounting for tax uncertainties and the tax rates used for valuation of deferred taxes (note 23).

In addition, the assessment of contingencies (note 24) is subject to judgement.

The recorded amounts for such items are based on management’s best available information and are subject to assumptions and 
judgement, which may change as time progresses; accordingly, actual results could differ from estimates.

 69

Extendicare 2017 Annual Report3.  Significant Accounting Policies
The accounting policies set out below have been applied consistently to all periods presented in these consolidated financial statements.

a)  Basis of Consolidation
The consolidated financial statements include the accounts of Extendicare and its wholly owned subsidiaries. All material intercompany 
transactions and balances have been eliminated. The financial statements of Extendicare’s subsidiaries are included within the Company’s 
consolidated financial statements from the date that control commences until the date that control ceases, and are prepared for the same 
reporting period as Extendicare, using consistent accounting policies.

The acquisition method of accounting is used to account for the acquisition of businesses. Consideration transferred on the acquisition is 
measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed on the date of the acquisition 
and transaction costs are expensed as incurred. Identified assets acquired and liabilities assumed are measured at their fair value on the 
acquisition date. In determining the fair value of identifiable intangible assets acquired, values are assigned to in-place leases as described 
in note 3(d). The excess of fair value of consideration given over the fair value of the identifiable net assets acquired is recorded as goodwill, 
with any gain on a bargain purchase being recognized in net earnings on the acquisition date.

b)  Foreign Currency
Foreign Operations
The assets and liabilities of foreign operations are translated at exchange rates at the reporting date. The income and expenses of foreign 
operations are translated at average rates of exchange for the period. The resulting translation adjustments are included in accumulated 
other comprehensive income (AOCI) in shareholders’ equity. When a foreign operation is disposed of, the relevant amount in the cumulative 
amount of foreign currency translation differences is transferred to net earnings as part of the profit or loss on disposal. Foreign exchange 
gains and losses related to intercompany loans that are, in substance, part of the net investment in a foreign operation are included in 
AOCI. Foreign exchange gains and losses on intercompany loans with planned or foreseeable settlement are included in net finance costs 
within net earnings.

Foreign Currency Transactions
Transactions in foreign currencies are translated at exchange rates at the dates of the transactions. Monetary assets and liabilities 
denominated in foreign currencies at the reporting date are retranslated to the functional currency at the exchange rate at that date. Non-
monetary assets and liabilities denominated in foreign currencies that are measured at fair value are retranslated at the exchange rate at 
the date that the fair value was determined. Foreign currency differences arising on retranslation are recognized in net earnings, except for 
differences arising on the retranslation of available-for-sale equity instruments, which are recognized in other comprehensive income (OCI). 
Non-monetary items that are measured at historical cost in a foreign currency are translated using the exchange rate at the date of the 
transaction. Foreign exchange gains and losses are included in net finance costs within net earnings.

c)  Cash and Short-term Investments
Cash and short-term investments include unrestricted cash and short-term investments less bank overdraft and outstanding cheques. 
Short-term investments, comprised of money market instruments, have a maturity of 90 days or less from their date of purchase.

d)  Property and Equipment
Property and equipment is stated at cost less accumulated depreciation and accumulated impairment losses.

Cost includes expenditures that are directly attributable to the acquisition or development of the asset. Property and equipment acquired 
as a result of a business combination are valued as outlined in note 3(a). Centres that are constructed or that are in progress include all 
incurred expenditures for the development and other direct costs related to the acquisition of land, development and construction of the 
centres, including borrowing costs of assets meeting certain criteria that are capitalized until the centre is completed for its intended use.

Refer to note 3(h) for the accounting policy for the determination of impairment losses.

Property and equipment are classified into components when parts of an item have different useful lives. The cost of replacing 
a component of an item is recognized in the carrying amount of the item if there is a future economic benefit and its cost can be 
measured reliably. Any undepreciated carrying value of the assets being replaced will be derecognized and charged to net earnings upon 
replacement. The costs of the day-to-day maintenance of property and equipment are recognized in net earnings as incurred.

Depreciation and amortization are computed on a straight-line basis based on the useful lives of each component of property and 
equipment. Depreciation of nursing centres under construction commences in the month after the centre is available for its intended use 
based upon the useful life of the asset, as outlined in the following table. The depreciation methods, useful lives and residual values are 
reviewed at least annually, and adjusted if appropriate.

70

Notes to Consolidated Financial Statements

The Company acquires in-place leases in connection with the acquisitions of operating retirement communities. These assets are stated 
at the amounts determined upon acquisition and are amortized on a straight-line basis, based upon a review of the residents’ average 
length of stay. In-place leases are a component of building, and are generally depreciated over a three-year period.

Land improvements
Buildings:
    Building components:
      Structure and sprinklers systems
      Roof, windows and elevators
      HVAC and building systems
      Flooring and interior upgrades

In-place leases

    Building improvements and extensions
Furniture and equipment:
    Furniture and equipment
    Computer equipment
Leasehold improvements

10 to 25 years

50 years
25 years
15 to 25 years
5 to 15 years
1 to 3 years
5 to 30 years

5 to 15 years
3 to 5 years
Term of the lease and renewal that is reasonably certain to be exercised

e)  Government Grants
Government grants are recognized depending on the purpose and form of the payment from the government.

Forgivable loans issued by the government are accounted for as government grants if there is reasonable assurance the Company will 
meet the terms for forgiveness of the loan. Forgivable loans granted by a provincial or health authority body for the construction of a senior 
care centre, where the grants are received throughout the duration of the construction project, are netted with the cost of property and 
equipment to which they relate when such payments are received.

Capital funding payments for the development of a senior care centre that are received from a provincial body subsequent to construction 
over extended periods of time are present valued and are recorded as notes, mortgages and amounts receivable included in other assets, 
with an offset to the cost of property and equipment upon inception; as these grants are received over time, the accretion of the receivable 
is recognized in interest revenue as part of net finance costs within net earnings.

f)  Leases
Leases are classified as either finance or operating leases. Leases that transfer substantially all of the benefits and risks of ownership 
of property to the lessee, or otherwise meet the criteria for capitalizing a lease under IFRS, are accounted for as a finance lease; all other 
leases are classified as operating leases.

When the Company is the Lessee
Leased assets that are classified as finance leases are presented according to their nature and are measured at amounts equal to the 
lower of their fair value and the present value of the minimum lease payments. The corresponding liability due to the lessor is presented 
as a finance lease obligation as part of the long-term debt. Property and equipment recognized as finance leases are depreciated on a 
consistent basis with owned property and equipment.

Rental payments under operating leases are expensed as incurred. Operating leases with defined scheduled rent increases are recognized 
on a straight-line basis over the lease term. Lease incentives received as an inducement to enter into operating leases are initially 
recognized as a liability, and are recorded as a reduction of rental expense on a straight-line basis over the term of the lease.

When the Company is the Lessor
Amounts due from lessees under finance leases are recorded as receivables at the amount of the Company’s net investment in the leases. 
The interest element of the lease payment is recognized over the term of the lease based on the effective interest method and is included 
in financing costs. The Company is not currently the lessor under any finance leases.

g)  Goodwill and Other Intangible Assets
Goodwill
Goodwill represents the excess amount of consideration given over the fair value of the underlying net assets acquired in a business 
combination, and is measured at cost less accumulated impairment losses. Goodwill is not amortized, but is tested for impairment on an 
annual basis or more frequently if there are indicators that goodwill may be impaired, see note 3(h).

Other Intangible Assets
Other intangible assets that are acquired are recorded at fair value determined upon acquisition, and if the assets have finite useful lives 
are measured at cost less accumulated amortization and accumulated impairment losses (refer to note 3(h)). Intangible assets with finite 

 71

Extendicare 2017 Annual Report     
lives are amortized based on cost. Subsequent expenditures are capitalized only if a future benefit exists. All other expenditures, including 
expenditures on internally generated goodwill, are recognized in net earnings as incurred.

Intangible assets with indefinite useful lives are measured at cost without amortization, and are subject to impairment tests (refer to note 3(h)).

Customer relationships acquired in connection with the purchase of a Canadian home health care business represent the intangible asset 
underlying the various contracts in the business. These assets are being amortized over the estimated useful lives over 15 years.

Non-compete agreements acquired through acquisitions are amortized on a straight-line basis over the period until the agreement expires.

Computer software is amortized over five to seven years and internally developed software over a three-year period.

Amortization methods and useful lives are reviewed at least annually, and are adjusted when appropriate.

Impairment

h) 
Impairment of financial and non-financial assets is assessed on a regular basis. All impairment losses are charged to loss (gain) from 
asset impairment, disposals and other items as part of earnings before net finance costs and income taxes.

Non-financial Assets
Non-financial assets consist of property and equipment, intangible assets with finite lives, intangible assets with indefinite lives and goodwill.

The carrying amounts of non-financial assets are reviewed at each reporting date to determine whether there is any indication of 
impairment. If any such indication exists, then the asset’s recoverable amount is estimated. For goodwill, and intangible assets that have 
indefinite useful lives or those that are not yet available for use, the recoverable amount is estimated annually at the same time or more 
frequently if warranted. An impairment loss is recognized in net earnings if the carrying amount of an asset or its related CGU, or group of 
assets on the same basis as evaluated by management, exceeds its estimated recoverable amount. A CGU is defined to be the smallest 
group of assets that generates cash inflows from continuing use that is largely independent of the cash inflows of other assets. The 
Company has identified each individual centre as a CGU.

The recoverable amount of an asset or a CGU is the greater of its value in use and its fair value less costs to sell. In assessing value 
in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market 
assessments of the time value of money and the risks specific to the asset or CGU. Goodwill and indefinite life intangible assets are 
allocated to their respective CGUs for the purpose of impairment testing. Indefinite life intangible assets and corporate assets that do not 
generate separate cash flows and are utilized by more than one CGU, are allocated to each CGU for the purpose of impairment testing and 
are not tested for impairment separately.

Impairment losses recognized in respect of CGUs are allocated first to reduce the carrying amount of any goodwill allocated to the CGU 
and then to reduce the carrying amounts of the assets in the CGU on a pro rata basis. Impairment losses on goodwill cannot be reversed. In 
respect of other non-financial assets, impairment losses recognized in prior periods are assessed at each reporting date for any indications 
that the loss has decreased or no longer exists. An impairment loss is reversed if there has been a change in the estimates used to 
determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the 
carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized.

Financial Assets
A financial asset (note 3(m)) is any asset that consists of: cash; a contractual right to receive cash or another financial asset, or exchange 
financial assets or financial liabilities under potentially favourable conditions; an equity instrument of another entity; or certain contracts 
that will or may be settled in the Company’s own equity instruments.

Financial assets are reviewed at each reporting date and are deemed to be impaired when objective evidence resulting from one or more 
events subsequent to the initial recognition of the asset indicates the estimated future cash flows of the asset has been negatively 
impacted. For assets carried at amortized cost or cost and debt securities, the criteria of this assessment includes significant financial 
difficulty of the issuer or obligor, the disappearance of an active market for that financial asset because of financial difficulties, or 
observable data indicating that there is a measurable decrease in the estimated future cash flows from a portfolio of financial assets since 
the initial recognition of those assets. For equity investments classified as available for sale, a significant or prolonged decline in the fair 
value of the security below its cost is also objective evidence that the assets are impaired.

For assets carried at amortized cost or cost, the amount of the impairment loss is measured as the difference between the asset’s carrying 
amount and the present value of estimated future cash flows discounted at the financial asset’s original effective interest rate, and will be 
recognized in net earnings. Impairment losses can be reversed to the extent it was previously recognized in net earnings.

For assets classified as available for sale, the cumulative impairment loss is the difference between the asset carrying amount and the fair 
value plus any losses accumulated in the OCI. Impairment losses on equity instruments cannot be reversed through net earnings, whereas 
impairment losses on debt instruments can be reversed to the extent they were previously recognized in net earnings.

72

Notes to Consolidated Financial Statements

i)  Employee Benefits
Defined Benefit Plans
Defined benefit plans are post-employment plans with a defined obligation to employees in return for the services rendered during the term 
of their employment with the Company. The net obligation of these plans is calculated separately for each plan by estimating the present 
value of future benefit that employees have earned in return for their service in the current and prior periods. Any unrecognized past service 
costs and the fair value of any plan assets are deducted. The discount rate used in deriving the present value is the yield at the reporting 
date on AA credit-rated corporate bonds that have maturity dates approximating the Company’s obligations and are denominated in the 
same currency in which the benefits are expected to be paid.

The calculation of the future benefit of the plan is performed annually by a qualified actuary using the projected unit credit method. When 
the calculation results in a benefit to the plan, the recognized asset is limited to the total of any unrecognized past service costs and the 
present value of economic benefits available in the form of reductions in future contributions to the plan.

All actuarial gains and losses arising from defined benefit plans are recognized in OCI during the period in which they are incurred.

Defined Contribution Plans
The Company has corporate specific and multi-employer defined benefit pension plans, as well as deferred compensation plans. Multi-
employer defined benefit pension plans are accounted for as defined contribution plans as the liability per employer is not available. 
Deferred compensation plans are also accounted for as defined contribution plans. Defined contribution plans are post-employment plans 
where the costs are fixed and there are no legal or constructive obligations to pay further amounts. Obligations for such contributions are 
recognized as employee benefit expense in net earnings during the periods in which services are rendered by employees.

Short-term Employee Benefits
The Company has vacation, paid sick leave and short-term disability plans along with other health, drug and welfare plans for its employees. 
These employee benefit obligations are measured on an undiscounted basis and are expensed as the related services are rendered.

j)  Share-Based Compensation
Cash-settled Share Appreciation Rights Plan
Awards under the Company’s share appreciation rights plan (the “SARP”) have a three-year vesting period. Until the liability is settled, the 
Company reports the liability on a pro rata basis at fair value at each reporting date. The fair value of the share appreciation right (SAR) 
is determined by using an option pricing model based on the remaining vesting term and the amount by which the “Fair Market Value” of 
a Common Share of Extendicare exceeds the grant price, plus “Accrued Distributions”. “Fair Market Value” of a Common Share, on any 
particular date, means the volume-weighted average trading price of the Common Share on the TSX for the 10 trading days immediately 
preceding such date. “Accrued Distributions” means the product of the aggregate amount of cash distributions per Common Share 
declared payable to holders of record during the term of the SAR and the probability of the award being in the money at the end of the 
vesting period. Changes in fair value are recognized in net earnings in the period during which these are incurred.

Equity-settled Long-term Incentive Plan
Awards for deferred share units (DSUs) and performance share units (PSUs) are a share-based component of executive and director 
compensation, which are accounted for based on the intended form of settlement. Under a long-term incentive plan (LTIP) (note 14), 
the Board has the discretion to settle the DSU and PSU awards in cash, market-purchased Common Shares, or Common Shares issued 
from treasury. Based on the Board’s intention to settle the awards in Common Shares issued from treasury, the PSU and DSU awards 
are accounted for as equity-settled awards. Settlement of the DSUs and PSUs will be net of any applicable taxes and other source 
deductions required to be withheld by the Company, which amounts are anticipated to approximate 50% of the fair value of the award on 
the redemption date. The compensation expense for these equity-settled awards is prorated over the vesting or performance period, with a 
corresponding increase to contributed surplus. The fair value of each award is measured at the grant date. Forfeitures are estimated at the 
grant date and are revised to reflect changes in expected or actual forfeitures. In addition, PSU and DSU participants will be credited with 
dividend equivalents in the form of additional units when dividends are paid on Common Shares in the ordinary course of business.

k)  Provisions
A provision is recognized when there is a present legal or constructive obligation as a result of a past event, it is probable that an outflow 
of economic benefits will be required to settle the obligation, and that obligation can be measured reliably. If the effect of the time value of 
money is material, provisions are discounted using a current pre-tax rate that reflects the current market assessments of the time value 
of money and the risks specific to the obligation. The increase in the provision due to passage of time is recognized as accretion and 
recognized as part of net finance costs. Provisions are reviewed on a regular basis and adjusted to reflect management’s best current 
estimates. Due to the judgemental nature of these items, future settlements may differ from amounts recognized. Provisions comprise 
estimated self-insured liabilities, decommissioning provisions and other legal claims and obligations.

 73

Extendicare 2017 Annual ReportSelf-insured Liabilities
Prior to the U.S. Sale Transaction, Extendicare self-insured certain risks related to general and professional liability. As a result of the U.S. 
Sale Transaction (note 22), the Company no longer self-insures, but retained the associated obligation relating to the self-insured liabilities. 
The accrual for self-insured liabilities includes the estimated costs of both reported claims and claims incurred but not yet reported. The 
provision for self-insured liabilities is based on estimates of loss based upon assumptions made by management supported by actuarial 
projections and the advice of external risk management and legal counsel. The accrual for self-insured liabilities is discounted based on 
the projected timing of future payment obligations.

Decommissioning Provisions
Management has determined that future costs could be incurred for possible asbestos remediation of the Company’s pre-1980 
constructed centres. Although asbestos is currently not a health hazard in any of these centres, appropriate remediation procedures may 
be required to remove potential asbestos-containing materials, consisting primarily of floor and ceiling tiles, in connection with any major 
renovation or demolition.

The fair value of the decommissioning provision related to asbestos remediation is estimated by computing the present value of the 
estimated future costs of remediation based on estimated expected dates of remediation. The computation is based on a number of 
assumptions, which may vary in the future depending upon the availability of new information, changes in technology and in costs of 
remediation, and other factors.

Indemnification Provisions
Indemnification provisions include management’s best estimate of amounts required to indemnify for obligations related to tax, a 
corporate integrity agreement (CIA), and other items, resulting from the U.S. Sale Transaction.

Other Provisions
Other provisions include legal claims that meet the above definition of a provision, along with employee termination payments. Provisions 
are not recognized for future operating losses.

l)  Fair Value Measurement
Extendicare measures certain financial instruments at fair value at each balance sheet date. Fair value is the price that would be received 
to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date under current 
market conditions. The fair value measurement is based on the presumption that the transaction to sell the asset or transfer the liability 
takes place either: in the principal market for the asset or liability; or in the absence of a principal market, in the most advantageous market 
for the asset or liability.

The principal or the most advantageous market must be accessible by the Company. The fair value of an asset or a liability is measured 
using the assumptions that market participants would use when pricing the asset or liability assuming that market participants act in their 
economic best interests.

The Company uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure 
fair value, maximizing the use of relevant observable inputs and minimizing the use of unobservable inputs.

All assets and liabilities for which fair value is measured or disclosed in the consolidated financial statements are categorized within the 
following fair value hierarchy:

Level 1 –   quoted (unadjusted) market prices in active markets for identical assets or liabilities;

Level 2 –    inputs other than quoted market prices included in Level 1 that are observable for the asset or liability, either directly  

(as prices) or indirectly (derived from prices); or

Level 3 –   unobservable inputs such as inputs for the asset or liability that are not based on observable market data.

Each type of fair value is categorized based on the lowest level input that is significant to the fair value measurement in its entirety, 
categorization of which is re-assessed at the end of each reporting period. For the purpose of fair value disclosures, the Company has 
determined classes of assets and liabilities on the basis of the nature, characteristics and risks of the asset or liability and the level of the 
fair value hierarchy as explained above.

m)  Financial Instruments
Financial Assets and Liabilities
Extendicare classifies financial assets and liabilities according to their characteristics and the related management’s intention for use 
on an ongoing basis. Financial assets and liabilities are classified into one of the following five classifications: held-to-maturity financial 
assets, loans and receivables, financial assets at fair value through profit and loss (FVTPL), assets held for sale (AFS) and financial 
liabilities that are designated as FVTPL and other financial liabilities. Below is a description of the valuation methodology.

74

Notes to Consolidated Financial Statements

Held-to-maturity Financial Assets
Held-to-maturity financial assets are those that the Company has the positive intent and ability to hold to maturity. Held-to-maturity 
financial assets are recognized initially at fair value plus any directly attributable transaction costs. Subsequent to initial recognition, 
held-to-maturity financial assets are measured at amortized cost using the effective interest method, less any impairment losses. Any 
sale or reclassification of a more than insignificant amount of held-to-maturity investments not close to their maturity would result in 
the reclassification of all held-to-maturity investments as available-for-sale investments, and prevent the Company from classifying 
investment securities as held to maturity for the current and the following two financial years. We currently do not have any financial 
assets designated as held to maturity.

Loans and Receivables
Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. Such assets are 
recognized initially at fair value plus any directly attributable transaction costs. Subsequent to initial recognition, loans and receivables are 
measured at amortized cost using the effective interest method, less any impairment losses.

Financial Assets at Fair Value Through Profit and Loss
Assets classified as FVTPL are financial assets that are acquired for the purpose of selling in the short term. These assets are initially 
recognized and subsequently carried at fair value with changes recorded in net earnings and all transaction costs are expensed as 
incurred. We currently do not have any financial assets classified as FVTPL.

Assets Held For Sale
AFS financial assets are assets that are not classified in any of the previous categories or are designated as such by management. 
These assets are initially recognized at fair value plus transaction costs, and subsequently carried at fair value with changes, except for 
impairment losses, recorded in OCI until the assets are derecognized through sale or impairment, at which time the cumulative gain or 
loss previously recognized in AOCI is recognized in net earnings. Interest calculated using the effective interest method on available-for-
sale financial assets is recognized in net earnings. Dividends on available-for-sale equity instruments are recognized in net earnings when 
Extendicare’s right to receive payment is established.

Financial Liabilities
Financial liabilities include liabilities that are designated as FVTPL and other financial liabilities, both of which are liabilities incurred or 
assumed in the conduct of business or specific transactions. All financial liabilities are initially measured at fair value less cost for those 
at amortized cost. Financial liabilities that are designated as FVTPL are subsequently measured at fair value with changes recognized 
in net earnings as part of finance costs, whereas those that are designated as other financial liabilities are subsequently measured at 
amortized cost.

The Company previously had convertible debentures that could be converted to Common Shares at the option of the holder and the 
number of Common Shares to be issued did not vary with changes in fair value. Convertible debentures that were issued prior to the 
Company being converted from an income trust effective July 1, 2012, were designated as financial liabilities valued at FVTPL, whereas 
those issued subsequently had the debt and equity components bifurcated with the debt component classified as other financial liabilities 
and the component attributable to the conversion option classified as equity. We currently do not have any financial liabilities valued 
at FVTPL.

Summary of Financial Instruments and Classification
All of the Company’s financial instruments are classified as loans and receivables, AFS, other financial liabilities or financial liabilities 
valued at FVTPL.

Below is a classification summary of the Company’s financial instruments:

Cash and short-term investments
Total receivables
Notes, mortgages and amounts receivable
Investments held for self-insured liabilities
Interest rate swaps
Accounts payable and accrued liabilities
Long-term debt

Classification

Loans and receivables
Loans and receivables
Loans and receivables
AFS
FVTPL
Other financial liabilities
Other financial liabilities

Measurement

Amortized cost
Amortized cost
Amortized cost
Fair value
Fair value
Amortized cost
Amortized cost

Derivative Financial Instruments
Derivative financial instruments are used to manage risks from fluctuations in exchange rates and interest rates. All derivative instruments, 
including embedded derivatives that must be separately accounted for, are valued at their respective fair values in the consolidated 
financial statements unless they are effective cash-flow hedging instruments.

 75

Extendicare 2017 Annual ReportOn the date a derivative contract is entered into, it must be assessed whether to designate the derivative (or non-derivative) as either 
a hedge of the fair value of a recognized asset or liability (a “fair-value hedge”) or a hedge of the variability of cash flows to be received 
or paid related to a recognized asset or liability or a forecasted transaction (a “cash-flow hedge”) or as a hedge of a net investment in a 
foreign operation. At the inception of any hedge and on an ongoing basis, we assess whether the derivatives that are used in the hedging 
transactions are highly effective in offsetting changes in fair values or cash flows of the hedged items. We currently do not have any fair-
value, cash-flow or net investment hedges.

n)  Revenue
In Canada, fees charged by Extendicare for its nursing centres and home health care services are regulated by provincial authorities, 
and provincial programs fund a substantial portion of these fees. Revenue is recorded in the period in which services and products are 
provided.

Retirement living revenue in Canada is primarily derived from private-pay residents and is recognized in the period in which the services are 
provided and at rates established by the Company based upon the services provided and market conditions in the area of operation.

Extendicare also offers management, consulting, group purchasing, accounting and administrative services to third parties in Canada. 
Revenue is recorded in the period in which services are provided.

In the United States, Extendicare offered information technology services to smaller long-term and post-acute health care providers 
through its U.S. IT Hosting business prior to its sale at the end of 2016. This revenue source was primarily derived from application hosting, 
customer support, telecommunications, equipment sales and consulting services, and was recognized as these services were provided 
and equipment was delivered to our customers.

o)  Finance Costs and Finance Income
Finance costs include: interest expense on long-term debt; accretion of the discount on provisions, decommissioning provisions and 
convertible debentures; losses on the change in fair value of financial liabilities designated as FVTPL (refer to note 3(m)); and losses in 
foreign exchange on non-Canadian based financial assets.

Finance income includes interest income on funds invested, gains on the change in fair value of financial liabilities designated as FVTPL, 
accretion on deferred consideration and gains/losses in foreign exchange on non-Canadian based financial assets.

Income Taxes

p) 
Extendicare and its subsidiaries are subject to income taxes as imposed by the jurisdictions in which they operate, in accordance with the 
relevant tax laws of such jurisdictions. The provision for income taxes for the period comprises current and deferred income tax.

Current income tax is calculated on the basis of the tax laws enacted or substantively enacted at the end of the reporting period in the 
jurisdictions in which we operate. Deferred income tax is calculated using tax rates anticipated to apply in the periods that the temporary 
differences are expected to reverse.

The income tax rates used to measure deferred tax assets and liabilities are those rates enacted or substantially enacted at the reporting 
date, and are recognized to the extent that it is probable that future taxable profit will be available against which the temporary differences 
can be utilized. For the convertible debentures that were designated as financial liabilities valued at FVTPL (note 3(o)), a deferred tax asset 
was not recorded should the fair value of the convertible debentures be in excess of the principal balance of the convertible debentures.

Current and deferred income tax assets and liabilities are offset when there is a legally enforceable right of offset; and the income taxes 
are levied by the same taxation authority on either the same taxable entity or different taxable entities, which intend either to settle current 
tax liabilities and assets on a net basis or to realize the assets and settle the liabilities simultaneously, for each future period in which 
significant amounts of deferred tax liabilities or assets are expected to be settled or recovered.

In assessing whether the deferred tax assets are realizable, management considers whether it is probable (which the Company has 
defined as “more likely than not”) that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred 
tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become 
deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income and tax planning 
strategies in making this assessment.

Tax uncertainties are evaluated on the basis of whether it is more likely than not that a tax position will ultimately be sustained upon 
examination by the relevant taxing authorities. Tax uncertainties are measured using a probability adjusted or expected value model 
whereby amounts are recorded if there is any uncertainty about a filing position, determined by multiplying the amount of the exposure 
by the probability that the entity’s filing position will not be sustained. The assessment of tax uncertainties relies on estimates and 
assumptions and may involve a series of judgements about future events. New information may become available that causes the 
Company to change its judgement regarding the adequacy of existing tax liabilities. Such changes to tax liabilities will impact tax expense 
in the period that such a determination is made.

76

Notes to Consolidated Financial Statements

q)  Discontinued Operations
A discontinued operation is a component of the Company’s business that represents a separate major line of business or geographical 
area of operations that has been disposed of or is held for sale. Classification as a discontinued operation occurs upon disposal or 
earlier, if the operation meets the criteria to be classified as held for sale. When an operation is classified as a discontinued operation, the 
comparative statements of earnings and cash flow information is re-presented as if the operation had been discontinued from the start 
of the comparative period. The U.S. business and senior care operations that were sold on July 1, 2015, as well as the U.S. IT Hosting 
operations that were sold on December 22, 2016, were classified as discontinued operations.

4.  New Accounting Policies Adopted
Effective January 1, 2017, Extendicare adopted two new accounting amendments issued by the IASB: IFRS 2 “Share-based Payment”, and 
IAS 12 “Recognition of Deferred Tax Assets for Unrealized Losses”, both of which are summarized below.

Classification and Measurement of Share-based Payment Transactions
Amendments to IFRS 2 “Share-based Payment” address three classification and measurement issues. The Company has adopted these 
amendments, which: (1) clarify measurement basis for cash-settled share-based payments such that the ultimate amount of expense 
recorded is equal to the cash settlement that is paid at vesting; (2) clarify the accounting for modifications that change an award from 
cash-settled to equity-settled; and (3) introduce a requirement that an equity-settled award, with a net settlement feature for withholding 
tax obligations, be treated as if it was wholly equity-settled. The adoption of these amendments did not have a material impact on the 
consolidated financial statements.

Recognition of Deferred Tax Assets for Unrealized Losses
Amendments to IAS 12 “Recognition of Deferred Tax Assets for Unrealized Losses” clarify that the existence of a deductible temporary 
difference depends solely on a comparison of the carrying amount of an asset and its tax base at the end of the reporting period, and is 
not affected by possible future changes in the carrying amount or expected manner of recovery of the asset. The amendments also clarify 
the methodology to determine the future taxable profits used for assessing the utilization of deductible temporary differences. In particular, 
these requirements relate to the recognition of deferred tax assets for unrealized losses on debt instruments measured at fair value. The 
adoption of the amendments to IAS 12 did not have any impact on the consolidated financial statements.

5.  Future Changes in Accounting Policies
The following new standards, amendments to standards and interpretations are effective for future annual periods, and have not been 
applied in preparing the financial results for the year ended December 31, 2017.

Revenue Recognition
In May 2014, the IASB issued IFRS 15 “Revenue from Contracts with Customers”. The new standard provides a single model and two 
approaches to recognizing revenue: at a point in time or over time. IFRS 15 also includes additional disclosure requirements for revenue 
accounted for under the standard. The standard applies to contracts with customers, excluding contracts within the scope of the standard 
on leases. IFRS 15 becomes effective for annual periods beginning on or after January 1, 2018, and is to be applied retrospectively.

The Company has substantially completed its assessment of the potential impact of IFRS 15 and does not expect it will have any material 
impact on the amount or timing of revenue recognized in the consolidated financial statements on an annual basis. Additional disclosure 
requirements may result in respect of revenue for service components of a lease versus the revenue earned under IFRS 16.

Financial Instruments
On July 24, 2014, an amendment to IFRS 9 “Financial Instruments” (IFRS 9) was issued, which addresses the classification, measurement 
(including impairment) and recognition of financial assets and financial liabilities. The standard is effective for annual periods beginning on 
or after January 1, 2018, and is to be applied retrospectively.

Under IFRS 9, financial assets are classified and measured based on the business model in which they are held and the characteristics 
of their contractual cash flows which effectively measures the asset at either fair value or amortized cost. IFRS 9 replaces the current 
“incurred loss” impairment model with a new “expected credit loss” model.

The standard largely retains the existing accounting requirements for financial liabilities and the accounting treatment of fair value 
changes attributable to changes in an entity’s own credit risk of financial liabilities that are designated as FVTPL. The Company does not 
currently have any financial liabilities classified as FVTPL. IFRS 9 also includes a new general hedge accounting standard which aligns 
hedge accounting more closely with risk management. The Company does not currently apply hedge accounting in its consolidated 
financial statements.

 77

Extendicare 2017 Annual ReportThe Company is completing its evaluation of the impact on its financial instruments of adoption of this standard. The key areas that are in 
scope of IFRS 9 include: accounts receivable, available-for-sale assets included in investments held for self-insured liabilities and related 
accumulated other comprehensive income in shareholders’ equity. The Company is still in the process of finalizing its assessment of the 
adoption of IFRS 9; however, it does not expect that there will be any material impact relating to the classification or measurement of these 
assets on its consolidated financial statements.

Leases
On January 13, 2016, the IASB published IFRS 16 “Leases”. The new standard requires a lessee to recognize assets and liabilities for all 
leases with a term of more than 12 months, unless the underlying asset is of low value, using a single model, thereby eliminating the 
distinction between operating and finance leases. As a lessee, the Company will recognize new assets and liabilities for its operating 
leases. In addition, the nature and timing of expenses related to those leases will change as IFRS 16 replaces the straight-line operating 
lease expense with a depreciation charge for right-of-use assets and interest expense on lease liabilities. IFRS 16 is effective for periods 
beginning on or after January 1, 2019, with earlier adoption permitted if IFRS 15 “Revenue from Contracts with Customers” has also been 
applied. The Company does not plan to early adopt IFRS 16, and is in the process of performing its initial assessment of the potential 
impact of this standard on its consolidated financial statements. The Company expects to disclose additional detailed information, 
including its transition method, any practical expedients elected and estimated quantitative financial effects, prior to the adoption of 
IFRS 16.

6.  Acquisitions
During the 2015 fourth quarter and 2016 first quarter, the Company completed acquisitions of six retirement communities, all of which 
are accounted for as business combinations. The purchase price allocations for all these acquisitions were finalized in 2016. These 
six retirement communities contributed revenue and net operating income of $19.1 million, and $3.0 million, respectively, for the year 
ended December 31, 2017, and revenue and net operating income of $15.5 million, and $1.0 million, respectively, for the year ended 
December 31, 2016.

7.  Accounts Receivable

Trade receivables

Retroactive rate accruals

Other receivables

Accounts receivable – net of allowance (note 26(a))

8.  Property and Equipment

2017

 33,466 

 – 

 9,025 

 42,491 

Cost or Deemed Cost

January 1, 2016

Additions

Acquisitions (note 6)

Government funding subsidy (note 10)

Disposals

Write-off of fully-depreciated assets

Transfers

Effect of movements in exchange rates

December 31, 2016

Additions

Write-off of fully-depreciated assets

Transfers

December 31, 2017

Land & Land 
Improvements

Buildings

Furniture & 
Equipment

Leasehold 
Improvements

Construction 
in Progress

 45,345 

 478,238 

 82,699 

 309 

 2,000 

 – 

(279)

(98)

 1,305 

(7)

 3,254 

 32,500 

 3,105 

(7,314)

(4,037)

 13,416 

(190)

 48,575 

 518,972 

 185 

(180)

 2,548 

 3,228 

(4,487)

 26,797 

 6,339 

 1,500 

 – 

(20,172)

(7,380)

 1,112 

(467)

 63,631 

 3,654 

(4,834)

 2,637 

 51,128 

 544,510 

 65,088 

 2,186 

 113 

 – 

 – 

(187)

(152)

 437 

(2)

 2,395 

 108 

(124)

(42)

 2,337 

 15,906 

 29,607 

 – 

 – 

 – 

 – 

(16,177)

 – 

 29,336 

 34,634 

 – 

(32,176)

 31,794 

78

Notes to Consolidated Financial Statements

2016

 40,832 

 585 

 10,817 

 52,234 

Total

 624,374 

 39,622 

 36,000 

 3,105 

(27,952)

(11,667)

 93 

(666)

 662,909 

 41,809 

(9,625)

(236)

 694,857 

Accumulated Depreciation

January 1, 2016

Additions

Disposals

Write-off of fully-depreciated assets

Effect of movements in exchange rates

December 31, 2016

Additions

Write-off of fully-depreciated assets

Transfers

December 31, 2017

Carrying amounts

At December 31, 2016

At December 31, 2017

Land & Land 
Improvements

Buildings

Furniture & 
Equipment

Leasehold 
Improvements

Construction 
in Progress

 3,307 

 524 

 – 

(98)

 – 

 149,247 

 19,759 

(2,337)

(4,037)

(53)

 3,733 

 162,579 

 543 

(180)

 – 

 19,890 

(4,487)

(54)

 44,457 

 7,145 

(14,200)

(7,380)

(294)

 29,728 

 6,102 

(4,834)

 17 

 4,096 

 177,928 

 31,013 

 1,172 

 454 

(37)

(152)

(1)

 1,436 

 485 

(124)

 55 

 1,852 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Total

 198,183 

 27,882 

(16,574)

(11,667)

(348)

 197,476 

 27,020 

(9,625)

 18 

 214,889 

 44,842 

 47,032 

 356,393 

 366,582 

 33,903 

 34,075 

 959 

 485 

 29,336 

 31,794 

 465,433 

 479,968 

The cost of assets included in property and equipment under finance leases was $81.5 million (2016 – $82.7 million) with accumulated 
depreciation of $30.3 million (2016 – $28.9 million) (note 12).

During 2017, the Company capitalized $1.2 million of borrowing costs related to development projects under construction at an 
average capitalization rate of 5.3% (2016 – $1.0 million at 6.0%). Building additions included $0.7 million related to a change in the 
decommissioning provisions (note 11).

9.  Goodwill and Other Intangible Assets

Goodwill

Balance at beginning of year

Impairment (note 19)

Disposal

Effect of movements in exchange rates

Balance at end of year

Other Intangible Assets

Gross carrying value at beginning of year

Additions

Write-off of fully amortized assets

Disposals

Effect of movements in exchange rates

Gross carrying value at end of year

Accumulated amortization at beginning of year

Amortization

Write-off of fully amortized assets

Disposal

Effect of movements in exchange rates

Accumulated amortization at end of year

Net carrying value

Goodwill and other intangible assets

2017

2016

 51,675 

 – 

 – 

 – 

 53,381 

(1,672)

(33)

(1)

 51,675 

 51,675 

 46,000 

 10,490 

(35)

 – 

 – 

 56,455 

 7,905 

 4,359 

(35)

 – 

 – 

 12,229 

 44,226 

 95,901 

 48,724 

 194 

(98)

(2,752)

(68)

 46,000 

 5,751 

 4,482 

(98)

(2,179)

(51)

 7,905 

 38,095 

 89,770 

 79

Extendicare 2017 Annual Report10. Other Assets

Investments held for self-insured liabilities

Amounts receivable and other assets

Deferred consideration

Interest rate swaps (note 12)

less: current portion

2017

 86,296 

 74,625 

 – 

 3,459 

 164,380 

 20,634 

 143,746 

2016

 136,109 

 84,443 

 37,429 

 985 

 258,966 

 25,251 

 233,715 

Investments Held for Self-insured Liabilities
Extendicare holds investments within the Captive for self-insured liabilities that are subject to insurance regulatory requirements (note 11).

The investment portfolio comprises U.S. dollar-denominated cash and money market funds of $75.1 million (2016 – $112.4 million), and 
investment-grade corporate and government securities of $11.2 million (2016 – $23.7 million). Certain of these investments in the amount 
of $45.4 million (US$36.1 million) (2016 – $83.8 million or US$62.4 million), have been pledged as collateral for letters of credit issued by 
the banker of the Captive in favour of ceding companies. The decline in the investment portfolio included the transfer of US$16.0 million 
in 2017 to the Company for general corporate use. As at December 31, 2017, all investments were categorized as available for sale and 
carried at fair value.

Amounts Receivable and Other Assets
Amounts receivable and other assets include discounted amounts receivable due from the government of Ontario with respect 
to construction funding subsidies for long-term care centres, totalling $58.5 million (2016 – $63.5 million) of which $5.2 million 
(2016 – $4.9 million) is current. These subsidies represent funding for a portion of long-term care centre construction costs over a 20-year 
or 25-year period. The weighted average remaining term of this funding is 15 years.

In the 2016 first quarter, the Company received an additional subsidy in connection with two centres and recorded the present value of 
the additional funding totalling $6.4 million. The construction funding subsidies have been discounted at rates ranging from 3.27% to 
6.5%, with the values being recorded as a reduction in the cost of the property and equipment related to the centres. The accretion of the 
note receivable is recognized in interest revenue as part of net finance costs.

Also included in amounts receivable and other assets is a $2.8 million receivable as at December 31, 2017 (2016 – $8.3 million), resulting 
from the U.S. Sale Transaction (note 22), as well as prepaid expenses and deposits.

Deferred Consideration
As part of the proceeds from the U.S. Sale Transaction, the Company was entitled to receive an ongoing cash stream for a period of 
15 years relating to certain U.S. skilled nursing centres that were leased prior to the closing (the “Leased Centres”). The present value 
ascribed to these proceeds was reflected as deferred consideration, and was recorded at amortized cost using the effective interest 
method. Subsequent to the 2017 second quarter, the Company received notice that the operator of the Leased Centres had failed to make 
its required minimum lease payments. As a result of this event and related discussions, the Company does not expect to receive any 
further amounts and has written off the balance of the deferred consideration of US$27.9 million, resulting in a charge of $37.5 million in 
the second quarter (note 22).

80

Notes to Consolidated Financial Statements

11.  Provisions

January 1, 2016

Provisions recorded (released)

Provisions used

Accretion

Effect of movements in exchange rates

December 31, 2016

Less: current portion

January 1, 2017

Provisions recorded (released)

Provisions used

Accretion

Effect of movements in exchange rates

December 31, 2017

Less: current portion

Accrual for  
Self-insured Liabilities

Indemnification 
Provisions

Decommissioning 
Provisions

 148,429 

 (16,818)

 (32,976)

 1,325 

 (5,119)

 94,841 

 31,419 

 63,422 

 94,841 

 (5,718)

 (24,160)

 1,283 

 (5,111)

 61,135 

 22,659 

 38,476 

 31,879 

 2,661 

 (5,030)

 – 

 (1,063)

 28,447 

 – 

 28,447 

 28,447 

 4,885 

 (8,817)

 – 

 (1,836)

 22,679 

 7,278 

 15,401 

 7,806 

(18)

 – 

 349 

 – 

 8,137 

 – 

 8,137 

 8,137 

 699 

 – 

 349 

 – 

 9,185 

 – 

 9,185 

Total

 188,114 

 (14,175)

 (38,006)

 1,674 

 (6,182)

 131,425 

 31,419 

 100,006 

 131,425 

 (134)

(32,977)

 1,632 

(6,947)

 92,999 

 29,937 

 63,062 

Accrual for Self-insured Liabilities
The obligation to settle any U.S. self-insured general and professional liability claims relating to the period prior to the closing of the U.S. 
Sale Transaction, including claims incurred but yet to be reported, remains with Extendicare, which it intends to fund through the Captive. 
Consequently, the balance of the accrual for self-insured liabilities and the related investments held for self-insured liabilities (note 10) 
remain on the consolidated statement of financial position. However, any expense incurred or release of reserves for U.S. self-insured 
liabilities are presented as discontinued operations; while the Captive’s costs to administer and manage the settlement of the remaining 
claims are reported as continuing operations within the U.S. segment.

Within the U.S. long-term care industry, operators, including the Company, are periodically subject to lawsuits alleging negligence, 
malpractice, or other related claims. The Company retains a portion of the risk within the Captive at a level that the Company believes to be 
adequate based upon the nature and risks of its business, historical experience and industry standards, along with the type of insurance 
coverage commercially available in the marketplace.

The accrual for self-insured liabilities is based on management’s best estimate of the ultimate cost to resolve general and professional 
liability claims, including both known claims and claims that have been incurred but not yet reported by the end of the reporting period. 
Actual results can differ materially from the estimates made due to a number of factors including the assumptions used by management 
and other market forces.

As at December 31, 2017, the accrual for self-insured general and professional liabilities was $61.1 million (US$48.6 million) compared 
to $94.8 million (US$70.6 million) at the beginning of the year. The decline of $33.7 million represented claim payments of $24.2 million 
(US$18.6 million), the release of reserves of $5.7 million (US$4.4 million), reflected as other expense (income) in discontinued 
operations, and foreign exchange of $5.1 million, partially offset by accretion of $1.3 million (US$1.0 million).

Indemnification Provisions
As a result of the U.S. Sale Transaction (note 22), the Company has agreed to indemnify certain obligations of the U.S. operations 
related to tax, a corporate integrity agreement (the “CIA”), and other items. Any revisions to these estimates are reflected as part of other 
expense in discontinued operations (note 22). As at December 31, 2017, the remaining provisions totalled $22.7 million (US$18.0 million) 
(2016 – $28.4 million or US$21.2 million). Actual results can differ materially from the estimates made due to a number of factors 
including the assumptions used by management and other market forces.

Decommissioning Provisions
The decommissioning provisions relate to possible asbestos remediation of Extendicare’s pre-1980 constructed centres (note 3(k)). An 
estimated undiscounted cash flow amount of approximately $11 million was discounted using a rate of 1.98% over an estimated time to 
settle of 8 years. This represents management’s best estimate and actual amounts may differ.

 81

Extendicare 2017 Annual Report12. Long-term Debt

Canadian Operations

Interest Rate

Year of Maturity

2017

2016

Convertible unsecured subordinated debentures

6.0%

2019

CMHC mortgages

Non-CMHC mortgages

Construction loans

Finance lease obligations

Financing costs

Total debt, net of financing costs

Less: current portion

Long-term debt, net of financing costs

2.93% – 7.7%

2018 – 2037

3.11% – 5.637%

2020 – 2038

BA + 2.5%

on demand

2.69% – 7.19%

2018 – 2028

 124,800 

 123,911 

 172,844 

 29,868 

 90,323 

 541,746 

(5,678)

 536,068 

 59,664 

 476,404 

 123,912 

 138,305 

 145,750 

 12,605 

 89,738 

 510,310 

(6,742)

 503,568 

 54,826 

 448,742 

Canadian Operations
Convertible Unsecured Subordinated Debentures
In 2012, Extendicare issued $126.5 million of aggregate principal amount of 6.00% convertible unsecured subordinated debentures due 
September 30, 2019, convertible at $11.25 per Common Share (the “2019 Debentures”).

Interest on the 2019 Debentures is payable semi-annually in March and September. These debentures may be redeemed by the 
Company in whole at any time or in part from time to time, at a price equal to the principal amount thereof plus accrued and unpaid 
interest, on a notice of not more than 60 days and not less than 30 days prior.

Upon the occurrence of a change of control, whereby more than 66.67% of the Common Shares are acquired by any person, or group 
of persons acting jointly, each holder of the 2019 Debentures may require the Company to purchase their debentures at 101% of the 
principal. If 90% or more of the debentureholders do so, the Company has the right, but not the obligation, to redeem all the remaining 
outstanding 2019 Debentures.

The debt and equity components of the 2019 Debentures were bifurcated as the financial instrument is considered a compound 
instrument with $120.7 million classified as a liability and the residual $5.8 million classified as equity attributable to the conversion 
option. The liability portion of the 2019 Debentures is recorded at amortized cost. The fees and transaction costs allocated to the debt 
component are amortized over the term of the 2019 Debentures using the effective interest method and recognized as part of net 
finance costs.

CMHC Mortgages
Extendicare’s Canadian subsidiaries have various mortgages insured through the Canada Mortgage and Housing Corporation (CMHC) 
program. The CMHC mortgages are secured by several Canadian financial institutions at rates ranging from 2.93% to 7.7% with maturity 
dates through to 2037.

During the 2017 first quarter, one of the mortgages in the amount of $5.8 million, which matured in October 2016, was renewed at 3.04% 
to mature in November 2026. In addition, two mortgages totalling $16.5 million, which matured in February 2017, were renewed under the 
existing CMHC certificate at a rate of 3.35% to mature in February 2032.

Non-CMHC Mortgages
The Canadian operations have a number of conventional mortgages on certain long-term care centres, at rates ranging from 3.27% to 
5.637%. Some of these mortgages have a requirement to maintain a minimum debt service coverage ratio. In May 2017, the Company 
secured a $30.0 million term loan with the Canadian Imperial Bank of Commerce (the “CIBC Term Loan”) upon maturity of $3.6 million of 
existing mortgages on nine Alberta long-term care centres. The CIBC Term Loan bears an interest rate based on a variable 30-day banker’s 
acceptance rate plus 1.8% for a term of five years to May 2022, with principal and interest payable in monthly installments based on a 20-
year amortization. The maximum borrowing base under the CIBC Term Loan will be determined annually based upon the aggregate of the 
updated lending value established for each property. The Company entered into an interest rate swap contract to lock in the rate at 3.27% 
for the full term.

In addition, in August 2016, the Company secured financing on three of the acquired retirement communities, representing non-revolving 
credit facilities aggregating $56.3 million. These financings have seven-year terms, with a floating rate of prime plus 0.5% or banker’s 
acceptance (BA) plus 1.9%. In conjunction with securing these credit facilities, the Company entered into interest rate swap contracts to 
lock in the interest rates at 3.11% for the full terms of these credit facilities.

82

Notes to Consolidated Financial Statements

All interest rate swap contracts are measured at fair value through profit or loss, and hedge accounting has not been applied. Changes in 
fair value are recorded in the statements of earnings (note 20). As at December 31, 2017, the interest rate swaps were valued as an asset of 
$3.5 million, which is included as part of other assets (note 10).

Construction Loans
Construction financings totalling $51.4 million for three retirement development projects in Simcoe, Bolton, and Uxbridge, were secured 
in 2016 and provide for additional letter of credit facilities of $500,000, $750,000, and $750,000, respectively, at a rate of 2.5% if utilized. 
In the 2017 fourth quarter, an additional $9.0 million of construction financing was secured for the Uxbridge expansion. Loan payments 
are interest-only based on a floating rate of 30-day banker’s acceptance (BA) plus 2.5%, with no standby fee. The construction loans are 
repayable on demand by the lender and, in any event, are to be fully repaid as follows: Simcoe, in November 2018 (being 24 months from 
the issuance of the occupancy permit); Uxbridge, in October 2021 (being 60 months from close of the loan); and Bolton, by the earlier 
of April 2022 or 36 months from the issuance of the occupancy permit. All these financings have been reflected as current. Permanent 
financing for each of the communities will be sought upon maturity of the construction financing.

As at December 31, 2017, an aggregate of $29.9 million was drawn on the construction loans, and letters of credit totalling $0.5 million 
were issued under credit facilities.

Finance Lease Obligations
The finance lease obligations outstanding at December 31, 2017 represent finance leases on long-term care centres and the present value 
of a subscription to customized cloud-based software to be used in the home health care operations. The Company operates nine Ontario 
long-term care centres, which were built between 2001 and 2003, under 25-year finance lease arrangements. The software balance will be 
accreted through interest expense, and amortized over the contract term.

Finance lease obligations are payable as follows:

Less than one year

Between one and five years

More than five years

Future Minimum 
Lease Payments

Interest

 14,256 

 5,741 

 53,353 

 17,489 

 53,488 

 7,544 

 121,097 

 30,774 

2017

Present Value of 
Minimum Lease 
Payments

 8,515 

 35,864 

 45,944 

 90,323 

Future Minimum 
Lease Payments

 12,104 

 48,416 

 65,593 

 126,113 

Interest

 6,002 

 19,335 

 11,038 

 36,375 

2016

Present Value of 
Minimum Lease 
Payments

 6,102 

 29,081 

 54,555 

 89,738 

Other
Credit Facility
Extendicare has a demand credit facility in the amount of $47.3 million with the Royal Bank of Canada (the “RBC Credit Facility”) that 
is secured by 13 Class C long-term care centres in Ontario and is guaranteed by certain Canadian subsidiaries of Extendicare. As at 
December 31, 2017, Extendicare had letters of credit totalling approximately $43.8 million issued under the RBC Credit Facility, of which 
$39.9 million secure our defined benefit pension plan obligations and the balance were issued in connection with obligations relating to 
recently acquired centres and those centres under development. The letter of credit to secure the pension plan obligations renews annually 
based on an actuarial valuation. The unutilized portion of the credit facility was $3.5 million as at December 31, 2017. The RBC Credit 
Facility has no financial covenants, but does contain normal and customary terms including annual re-appraisals of the centres that could 
limit the maximum amount available.

In the fourth quarter of 2017, the Company arranged for a demand credit facility in the amount of $65.0 million (the “ParaMed Credit 
Facility”) that is secured by the assets of our home health care business, and it is available for general corporate purposes of the Company. 
The ParaMed Credit Facility has no financial covenants, but it does contain normal and customary terms. The entire amount of the credit 
facility was unutilized as at December 31, 2017.

Restricted Cash
In connection with certain financing, funds totalling $2.3 million as at December 31, 2017 (2016 – $2.2 million), included in restricted cash 
are designated for future capital expenditures.

Deferred Financing Costs
Deferred financing costs are deducted against long-term debt and are amortized using the effective interest rate method over the term 
of the debt. The net decrease of $1.1 million in 2017 related to the amortization of finance costs, offset in part by incremental costs of 
$0.6 million related primarily to the refinancing of the CIBC Term Loan.

 83

Extendicare 2017 Annual ReportBelow is a summary of the deferred financing costs:

Canadian Operations

Convertible unsecured subordinated debentures

CMHC mortgages

Non-CMHC mortgages

Finance lease obligations

Total financing costs

Less: current portion

Principal Repayments
Principal repayments on long-term debt, exclusive of finance lease obligations, are as follows:

Year

2018

2019

2020

2021

2022

2023 and beyond

2017

2016

 1,387 

 2,465 

 1,595 

 231 

 5,678 

 1,463 

 4,215 

 2,180 

 2,877 

 1,415 

 270 

 6,742 

 1,636 

 5,106 

Amount

 52,612 

 140,448 

 58,463 

 13,478 

 55,781 

 132,341 

 453,123 

Interest Rates
The weighted average interest rate of all long-term debt at December 31, 2017, was approximately 5.0% (2016 – 5.2%). At December 31, 
2017, 94.5% of the long-term debt, including interest rate swaps, was at fixed rates (2016 – 97.5%).

13. Other Long-term Liabilities

Accrued pension plan obligation (note 25)

Share appreciation rights (note 14)

Other

2017

 34,072 

 – 

 950 

2016

 34,784 

 846 

 409 

 35,022 

 36,039 

14. Share-based Compensation
The Company’s share-based compensation, which includes SARs, DSUs and PSUs, was an expense of $2.0 million for each of 2017 and 2016.

The carrying amounts of the Company’s share-based compensation arrangements are recorded in the consolidated statements of 
financial position as follows:

Accounts payable and accrued liabilities – SARs

Other long-term liabilities – SARs

Contributed surplus – DSUs

Contributed surplus – PSUs

2017

 1,146 

 – 

 1,220 

 1,217 

2016

 822 

 846 

 552 

 389 

84

Notes to Consolidated Financial Statements

Cash-settled Share Appreciation Rights Plan
Prior to the implementation of a new long-term incentive plan in 2016, SARs were granted at the discretion of the Board to directors and eligible 
employees of Extendicare. As of January 1, 2016, no further awards will be granted under the SARs plan, and those awards that are granted and 
outstanding will continue to vest pursuant to the SARs plan. SARs issued by the Company are accounted for as cash-settled awards.

A summary of the Company’s SARs activity is as follows:

Outstanding, beginning of year

Vested

Forfeited

Outstanding, end of year

Average remaining contractural life

Share Appreciation 
Rights

Weighted Average 
Vesting Price

Share Appreciation 
Rights

Weighted Average 
Vesting Price

2017

2016

 597,000 

 (216,000)

 (9,000)

 372,000 

0.2 years

$ 

7.05 

6.88

7.69

7.14

$ 

 774,111 

 (177,111)

 – 

 597,000 

0.9 years

$ 

6.93 

6.52

—

$ 

7.05

The SARs were fair valued using the Black-Scholes model based on the following inputs:

Share price

Volatility

Risk-free interest rate

Strike price

Expected remaining life

2017

9.11

14.00%

1.00% – 1.21%

$6.55 – $7.69

2016

9.96

20.00%

0.56% – 0.69%

$6.52 – $7.69

0.1 years – 0.4 years

0.4 years – 1.4 years

Equity-settled Long-term Incentive Plan
The Board implemented a new long-term incentive plan (the “LTIP”) in 2016 to provide for a new share-based component of executive 
and director compensation, which is designed to encourage a greater alignment of the interests of our executives and directors with our 
shareholders, in the form of PSUs for our employees and DSUs for our non-employee directors. PSUs and DSUs granted under the LTIP will 
not carry any voting rights. DSUs vest immediately upon grant and PSUs vest three years from the date of grant. None of the PSUs had 
vested as at December 31, 2017. An aggregate of 4,407,892 Common Shares are reserved and available for issuance pursuant to the LTIP.

A summary of the Company’s DSU and PSU activity is as follows:

Units outstanding, beginning of period

Granted

Reinvested dividend equivalents

Forfeited

Settled

Units outstanding, end of period

Weighted average fair value of units  
   granted during the period at grant date

Deferred Share Units

Performance Share Units

2017

 61,124 

 72,742 

 4,137 

 – 

 (3,634)

 134,369 

2016

 – 

 59,967 

 1,157 

 – 

 – 

2017

 173,550 

 173,329 

 10,616 

 (14,551)

 – 

2016

 – 

 167,343 

 6,207 

 – 

 – 

 61,124 

 342,944 

 173,550 

$  9.68

$ 9.21

  $  11.63

$ 9.81

The grant date values of PSUs awarded were based on the fair values of one award with two equal components being the adjusted 
funds from operations (AFFO) and total shareholder return (TSR). The fair values of the AFFO component were measured using the 
previous day’s closing trading price of the Common Shares. The fair values of the TSR component were measured using the Monte Carlo 
simulation method.

 85

Extendicare 2017 Annual Report  
  
  
  
A summary of PSUs granted and the assumptions used to determine the grant date values are as follows:

Grant date
Vesting date
PSUs granted

Fair value of AFFO component
Fair value of TSR component

Grant date fair value

Expected volatility of Extendicare's Common Shares
Expected volatility of the Index
Risk-free rate
Dividend yield

15. Share Capital

Balance at beginning of year

Transactions with shareholders

 DRIP

 Purchase of shares for cancellation in excess of book value

Twelve months ended December 31, 2017

March 15, 2017
March 15, 2020
 160,689 

May 25, 2017
May 25, 2020
 12,640 

Twelve months ended  
December 31, 2016

April 7, 2016
April 7, 2019
 167,343 

$ 

   5.24
6.42

$  11.66

 23.09% 
 13.41% 
 0.92% 
nil  

$ 

   5.11
6.12

$  11.23

 24.90% 
 13.60% 
 0.75% 
nil  

$ 4.80
5.01

$ 9.81

 23.19% 
 12.89% 
 0.52% 
nil  

Shares

2017

Amount

Shares

2016

Amount

 88,684,485 

 $489,656 

 87,953,291 

 $483,385 

 535,025 

 (696,220)

 5,081 

 (3,856)

 731,194 

 – 

 6,271 

 – 

Balance at end of year

 88,523,290 

 $490,881 

 88,684,485 

 $489,656 

Authorized Capital
Extendicare is authorized to issue an unlimited number of Common Shares and that number of preferred shares of Extendicare (the 
“Preferred Shares”), issuable in series, equal to 50% of the number of Common Shares that are issued and outstanding at the time of 
the issuance of any series of Preferred Shares, for consideration and on terms and conditions that the Board may determine without the 
approval of shareholders.

Common Shares
Each Common Share is transferable and represents an equal and undivided beneficial interest in the assets of the Company. Each 
Common Share entitles the holder to one vote at all meetings of shareholders of the Company. Shareholders are entitled to receive 
dividends from the Company if, as and when declared by the Board. During 2017 and 2016, the Company declared cash dividends of 
$0.48 per share.

Preferred Shares
Preferred Shares may at any time and from time to time be issued in one or more series. There are currently no Preferred Shares issued.

Distribution Reinvestment Plan
The Company has a Distribution Reinvestment Plan (DRIP) pursuant to which shareholders who are residents in Canada may elect to 
reinvest their cash distributions in additional Common Shares on the date of the distribution, at a price equal to 97% of the volume-
weighted average trading price of the Common Shares on the TSX for the five trading days immediately preceding the corresponding 
date of distribution. During 2017, the Company issued 0.5 million Common Shares at a value of $5.1 million in connection with the DRIP 
(2016 – $0.7 million Common Shares at a value of $6.3 million).

86

Notes to Consolidated Financial Statements

Normal Course Issuer Bid
During 2017, under a normal course issuer bid that commenced on January 13, 2017 and ended on January 12, 2018, the Company 
purchased and cancelled 696,220 Common Shares at a weighted average price of $9.27 per share, for a total cost of $6.5 million. During 
2016, the Company did not acquire any Common Shares for cancellation.

On January 10, 2018, Extendicare received the approval of the TSX to renew its normal course issuer bid (the “Bid”) to purchase for 
cancellation up to 8,770,000 Common Shares (approximately 10% of the public float) through the facilities of the TSX, and on alternative 
Canadian trading platforms. The Bid commenced on January 15, 2018, and provides Extendicare with flexibility to purchase Common 
Shares for cancellation until January 14, 2019, or on such earlier date as the Bid is complete. Subject to the TSX’s block purchase 
exception, on any trading day, purchases under the Bid will not exceed 39,219 Common Shares. The price that Extendicare will pay for any 
Common Shares purchased under the Bid will be the prevailing market price at the time of purchase and any Common Shares purchased 
will be cancelled. As at February 28, 2018, the Company has acquired and cancelled 352,233 Common Shares under the Bid at an average 
price of $8.94 per share, for a total cost of $3.1 million, all of which were acquired in January 2018.

16. Equity Reserves
Equity reserves are included in AOCI and comprise fair value, and translation reserves, as follows:

Unrealized  
Gains/Losses on 
AFS Securities

Realized Gains/
Losses on AFS 
Securities Transferred 
to Net Earnings

Total Fair 
Value Reserve

Translation 
Reserve

Total Equity 
Reserves

Balance, January 1, 2016

 7,920 

 (4,571)

 3,349 

 6,738 

 10,087 

Reclassed to gain on sale of U.S. IT 
Hosting operations

Recognized during the year

Balance, December 31, 2016

Recognized during the year

Balance, December 31, 2017

 – 

 5,574 

 13,494 

 4,955 

 18,449 

 – 

 (2,532)

 (7,103)

 (7,012)

 (14,115)

 – 

 3,042 

 6,391 

 (2,057)

 4,334 

 (1,431)

 (1,532)

 3,775 

 (3,097)

 678 

 (1,431)

 1,510 

 10,166 

 (5,154)

 5,012 

Fair Value Reserve
The fair value reserve comprises the cumulative net change in the fair value of available-for-sale financial assets until the investments are 
derecognized, at which time, the cumulative change in fair value is recognized in net earnings.

Translation Reserve
The translation reserve comprises all foreign currency differences arising from the translation of the financial statements of foreign 
operations until the operations are derecognized, at which time, the cumulative change in foreign currency differences are recognized in 
net earnings. During 2016, $1.4 million was reclassified to the gain on the sale of the U.S. IT Hosting operations (note 22).

17.  Revenue

Long-term care

Retirement living

Home health care

Management, consulting and other

Total revenue

2017

 616,887 

 20,673 

 435,718 

 24,053 

2016

 608,618 

 15,474 

 414,406 

 22,260 

 1,097,331 

 1,060,758 

Funding received by Extendicare for its long-term care centres and home health care services is regulated by provincial authorities. 
Revenue from provincial programs represented approximately 70% of Extendicare’s long-term care revenue (2016 – 70%), and 
approximately 98% of Extendicare’s home health care revenue for 2017 (2016 – 97%).

 87

Extendicare 2017 Annual Report18. Expenses by Nature

Employee wages and benefits

Food, drugs, supplies and other variable costs

Property based and other costs

Total operating expenses and administrative costs

Lease costs

Total expenses

19. Other Expense

Proxy contest costs

Acquisition costs and integration costs

Asset impairment

Other expense

2017

 851,318 

 48,566 

 93,092 

 992,976 

 6,758 

 999,734 

2017

 – 

 – 

 – 

 – 

2016

 822,416 

 44,739 

 94,018 

 961,173 

 6,650 

 967,823 

2016

 1,862 

 479 

 1,672 

 4,013 

In 2016, the Company incurred proxy contest costs, including advisory and professional fees, of $1.9 million. In connection with 
acquisitions, the Company incurred advisory fees aggregating $0.5 million in 2016.

Impairment
Goodwill of the Company arises from acquisitions, and must be assessed for impairment on an annual basis. Based upon the impairment 
assessment performed in 2016, the Company recognized a net pre-tax impairment loss of $1.7 million on goodwill for certain properties. 
There was no impairment of goodwill in 2017.

Property and equipment must be assessed for impairment when indicators of impairment exist. There was no triggering event in 2017 and 
2016; therefore, there was no impairment on property and equipment for these years.

The determination of recoverable amounts can be significantly impacted by estimates related to current market valuations, current and 
future economic conditions in the geographical markets of each CGU, and management’s strategic plans within each of its markets. 
Estimates and assumptions used in the determination of the impairment loss were based upon information that was known at the time, 
along with the future outlook. The Company completes the assessment of fair value using financial performance and current capitalization 
rates. The fair value is a Level 3 valuation (note 26(b)).

20. Foreign Exchange (Gain) Loss and Fair Value Adjustments

Foreign Exchange Gain and Loss
Loss (gain) on foreign exchange include: (1) a $0.1 million unrealized foreign exchange loss related to the deferred consideration in 
connection with the U.S. Sale Transaction (note 10) (2016 – loss of $1.1 million); (2) foreign exchange losses of $0.7 million on balances 
remaining related to the U.S. Sale Transaction that are denominated in U.S. dollars, $1.3 million of which were unrealized (2016 – losses of 
$0.8 million, most of which were unrealized) (note 22); and (3) a foreign exchange gain of $1.6 million on funds repatriated from the Captive 
(2016 – gain of $0.7 million) (note 10).

Fair Value Adjustment on Interest Rate Swaps
The Company entered into interest rate swap contracts in August 2016 and May 2017 to lock in the interest rates for certain mortgages. 
The fair value of these contracts as at December 31, 2017, resulted in a gain of $2.5 million for 2017 (2016 – gain of $1.0 million) (notes 10 
and 12).

88

Notes to Consolidated Financial Statements

21. Earnings per Share
Basic earnings (loss) per share (EPS) is calculated by dividing the net earnings (loss) for the period by the weighted average number of 
shares outstanding during the period, including vested DSUs awarded that have not settled. Diluted EPS is calculated by adjusting the 
net earnings (loss) and the weighted average number of shares outstanding for the effects of all dilutive instruments. The Company’s 
potentially dilutive instruments include the convertible debentures and equity-settled compensation arrangements. The number of shares 
included with respect to the PSUs is computed using the treasury stock method.

The following table reconciles the numerator and denominator of the basic and diluted earnings per share computation.

Numerator for Basic and Diluted Earnings per Share

Earnings from continuing operations

Net earnings for basic earnings per share

Less: Earnings (loss) from discontinued operations, net of tax

Earnings from continuing operations for basic earnings per share

Add: after-tax interest on convertible debt

Earnings from continuing operations for diluted earnings per share

Net earnings

Net earnings for basic earnings per share

Add: after-tax interest on convertible debt

Net earnings for diluted earnings per share

Denominator for Basic and Diluted Earnings per Share

Actual weighted average number of shares

Vested equity-settled compensation

Weighted average number of shares for basic earnings per share

Shares issued if all convertible debt was converted

Dilutive effect of equity-settled compensation

Total for diluted earnings per share

Basic and Diluted Earnings (Loss) per Share (in dollars)

Earnings from continuing operations

Earnings (loss) from discontinued operations

Net earnings

22. Discontinued Operations

2017

2016

 2,132 

(29,580)

 31,712 

 7,342 

 39,054 

 2,132 

 7,342 

 9,474 

 35,452 

 4,035 

 31,417 

 7,086 

 38,503 

 35,452 

 7,086 

 42,538 

2017

2016

 88,720,572 

 88,349,331 

 84,786 

 22,712 

 88,805,358 

 88,372,043 

 11,244,444 

 11,244,444 

 38,121 

 7,646 

 100,087,923 

 99,624,133 

 0.36 

(0.34)

 0.02 

 0.36 

 0.04 

 0.40 

U.S. IT Hosting Operations
The Company’s former U.S. IT Hosting operations were reclassified as discontinued in the 2016 second quarter following the decision to 
actively market the sale of the operations. On December 22, 2016, the Company completed the sale of substantially all of the assets used 
in those operations for gross cash proceeds of $11.5 million (US$8.5 million), prior to working capital adjustments and transaction costs. 
Net proceeds from the sale, after working capital adjustments and transaction costs, were $9.5 million (US$7.1 million). The sale resulted 
in a pre-tax loss of $8.6 million (after-tax loss of $8.4 million), and included a working capital adjustment of $0.3 million and the realization 
of a foreign currency translation adjustment of $1.4 million that was previously included in AOCI.

 89

Extendicare 2017 Annual ReportU.S. Sale Transaction
The proceeds from the U.S. Sale Transaction included an element of deferred consideration. At June 30, 2017, the remaining balance 
was written off resulting in a charge of $37.5 million in the 2017 second quarter (note 10). In addition, the Company agreed to indemnify 
certain obligations of the U.S. operations related to tax, a CIA, and other items. In connection with these items, as at December 31, 2017, 
the Company had remaining provisions totalling $22.7 million (US$18.0 million) (note 11), and a receivable of $2.8 million (US$2.2 million) 
(note 10) (2016 – provisions of $28.4 million and receivable of $8.3 million). Changes in the estimates of indemnification provisions and 
receivables are reflected as other expense (income) in the results of discontinued operations outlined below. The unfavourable changes 
in 2017, were primarily related to a $5.1 million increase of estimated cost of the CIA in the second quarter. Favourable changes were 
$2.7 million for 2016. Other expense (income) in 2017 also includes the release of accrual for self-insured liabilities of $5.7 million or 
US$4.4 million (2016 – $16.8 million or US$12.7 million) (note 11).

In October 2014, EHSI completed and executed a settlement agreement with the U.S. Department of Justice (DOJ), the Office of the 
Inspector General (OIG) of the U.S. Department of Health and Human Services and multiple states. As is standard practice in settlements 
of OIG and DOJ investigations, EHSI entered into the CIA, with the OIG for a five-year period effective October 3, 2014. Under the terms of 
the U.S. Sale Transaction, Extendicare has agreed to share in the costs incurred in order to implement and comply with the requirements of 
the CIA. Though the actual costs for the Purchaser to comply with the CIA are difficult to estimate, the Company has included a provision 
for such costs in its provision for indemnification obligations (note 11).

Results of Discontinued Operations
The following is a summary of results of the discontinued operations.

Nursing and assisted living centres revenue

Health technology services revenue

Outpatient therapy revenue

Management, consulting and other

Total revenue

Operating expenses

Administrative costs

Lease costs

Total expenses

Loss before depreciation, amortization, and other expense

Depreciation and amortization

Other expense (income)

Earnings (loss) before net finance costs and income taxes

Net finance costs

Earnings (loss) before income taxes

Income tax expense (recovery)

Earnings (loss) from discontinued operations,  
   before loss on sale of U.S. operations

Loss on sale of U.S. operations, net of income taxes

Earnings (loss) from discontinued operations

Cash Flows from Discontinued Operations

Net cash from operating activities

Net cash from investing activities

Net cash from financing activities

Effect on cash flows

90

Notes to Consolidated Financial Statements

2017

U.S. Sale  
Total

U.S. IT Hosting

U.S. Sale

 – 

 28,751 

 – 

 – 

 28,751 

 23,979 

 5,055 

 621 

 29,655 

(904)

 1,185 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(22,651)

(22,651)

(2,089)

 22,651 

 20,562 

 16 

 – 

 16 

(2,105)

 22,651 

 20,546 

(50)

 8,103 

 8,053 

(2,055)

 14,548 

 12,493 

(8,458)

 – 

2016

Total

 – 

 28,751 

 – 

 – 

 28,751 

 23,979 

 5,055 

 621 

 29,655 

(904)

 1,185 

(8,458)

 4,035 

2016

U.S. IT Hosting

U.S. Sale

Total

 575 

(32,976)

(32,401)

 8,096 

 32,976 

 41,072 

(8,671)

 – 

 – 

 – 

(8,671)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 36,576 

(36,576)

 – 

(36,576)

(6,996)

(29,580)

 – 

2017

U.S. Sale  
Total

(24,160)

 24,160 

 – 

 – 

(29,580)

(10,513)

 14,548 

23. Income Taxes

Tax Recognized in Net Earnings

Current Tax Expense

Current year

Items related to sale of U.S. operations

Utilization of losses

Other prior year adjustments

Deferred Tax Expense (Recovery)

Origination and reversal of temporary difference

Items related to sale of U.S. operations

Utilization of losses

Other prior year adjustments

Total tax expense

Tax expense from continuing operations

Tax expense (recovery) from discontinued operations

Total tax expense

2017

2016

 10,191 

 (1,230)

 (87)

 45 

 8,919 

 (4,236)

 (451)

 –   

 (376)

 (5,063)

 3,856 

 10,852 

 (6,996)

 3,856 

 11,304 

 8,521 

 (18)

 (5,488)

 14,319 

 946 

 (648)

 –   

 665 

 963 

 15,282 

 7,411 

 7,871 

 15,282 

Following a successful notice of objection to appeal a 2015 reassessment by the Canada Revenue Agency (CRA), the Company reversed a 
$3.6 million tax provision, reflected as a current income tax recovery in the 2016 fourth quarter.

Tax Recognized in Other Comprehensive Income

Foreign currency translation differences for  
   foreign operations

Available-for-sale financial assets

Deferred benefit plan actuarial gains (losses)

Before Tax

Tax Expense

Net of Tax

Before Tax

Tax Expense

Net of Tax

2017

2016

(3,097)

(2,057)

(423)

 (5,577)

 –   

 –   

 112 

 112 

(3,097)

(2,057)

(311)

 (5,465)

(2,963)

 3,042 

 3,147 

 3,226 

 –   

 –   

(834)

 (834)

(2,963)

 3,042 

 2,313 

 2,392 

Effective Tax Rate
The major factors that caused variations from the expected combined Canadian federal and provincial statutory income tax rates were 
as follows:

Earnings from continuing operations before income taxes

Income taxes at statutory rates of 26.5%

Income tax effect relating to the following items:

 Tax rate variance of foreign subsidiaries

 Non-deductible items

 Non-taxable income

 Prior year adjustment

 Current year U.S. losses for which no deferred tax asset was recognized

 Other items

2017

 42,564 

 11,279 

(1,173)

 1,033 

(17)

(331)

 –   

 61 

2016

 38,828 

 10,289 

 650 

 983 

 49 

(4,823)

 311 

(48)

 10,852 

 7,411 

 91

Extendicare 2017 Annual ReportSummary of Operating and Capital Loss Carryforwards
Extendicare’s Canadian corporate subsidiaries had $7.2 million of benefited net operating loss carryforwards as at December 31, 2017 
(2016 – $7.3 million), which expire in the years 2035 through 2037, and capital loss carryforwards of $16.5 million (2016 – $13.8 million) 
which have not been tax benefited and are available indefinitely to apply against future capital gains.

Deferred tax assets recognized as at December 31, 2017, were $13.9 million (2016 – $15.3 million). Net deferred tax liabilities decreased in 
2017 to $0.4 million from $5.2 million at December 31, 2016.

Recognized Deferred Tax Assets and Liabilities
Net deferred tax liabilities comprise the following:

Property and equipment

Intangible assets

Other assets

Deferred financing costs

Accounts receivable reserves

Financial assets at fair value

Self–insurance reserves

Indemnification provisions

Employee benefit accruals

Operating loss carryforwards

Deferred revenue

Decommissioning provision

Other

Set-off of tax

Assets

Liabilities

 981 

 4,408 

 –   

 30,654 

 217 

 963 

 1,833 

 1,553 

 –   

 –   

 276 

 7,939 

 10,013 

 1,922 

 4,380 

 2,248 

 248 

 –   

 908 

 –   

 –   

 –   

 –   

 42 

 –   

 336 

 (20,357)

 (20,357)

 13,891 

 14,316 

2017

Net

 29,673 

 (4,191)

 963 

 (280)

 –   

 908 

 (276)

 (7,939)

 (10,013)

 (1,922)

 (4,338)

 (2,248)

 88 

 –   

 425 

Assets

Liabilities

 411 

 7,808 

 –   

 –   

 –   

 –   

 256 

 9,957 

 10,405 

 1,964 

 4,564 

 2,157 

 281 

 31,807 

 –   

 8,271 

 1,840 

 520 

 264 

 –   

 –   

 –   

 –   

 127 

 –   

 193 

 (22,456)

 (22,456)

2016

Net

 31,396 

 (7,808)

 8,271 

 1,840 

 520 

 264 

 (256)

 (9,957)

 (10,405)

 (1,964)

 (4,437)

 (2,157)

 (88)

 –   

 15,347 

 20,566 

 5,219 

Deferred income taxes are provided for temporary differences between the carrying values of assets and liabilities and their respective tax 
values as well as available tax loss carryforwards. Management believes it is more likely than not that Extendicare’s corporate subsidiaries 
will realize the benefits of these deductible differences.

92

Notes to Consolidated Financial Statements

The significant components of deferred income tax assets and liabilities and the movement in these balances during the year were 
as follows:

Balance 
January 1 
2017

Recognized in 
Net Earnings

Recognized in Other  
Comprehensive  
Income/Other

Recognized in 
Discontinued 
Operations

Change in 
Foreign 
Exchange

Balance 
December 31 
2017

Property and equipment

Other assets

Deferred financing costs

Accounts receivable reserves

Financial assets at fair value

Self-insurance reserves

Indemnification provisions

Intangible assets

Employee benefit accruals

Operating loss carryforwards

Deferred revenue

Accounts receivable reserves

Decommissioning provision

Other

Deferred tax liabilities, net

Property and equipment

Other assets

Deferred financing costs

Accounts receivable reserves

Financial assets at fair value

Self-insurance reserves

Indemnification provisions

Intangible assets

Employee benefit accruals

Operating loss carryforwards

Deferred revenue

Accounts receivable reserves

Decommissioning provision

Other

Deferred tax liabilities, net

 31,396 

 8,271 

 1,840 

 520 

 264 

 (256)

 (9,957)

 (7,808)

 (10,405)

 (1,964)

 (4,437)

 –   

 (2,157)

 (88)

 5,219 

Balance 
January 1 
2016

 24,472 

 6,165 

 1,525 

 –   

 –   

 (203)

 (11,158)

 885 

 (10,477)

 (1,401)

 (5,262)

 (165)

 (1,971)

 764 

 3,174 

 (1,723)

 95 

 (2,120)

 (520)

 644 

 (20)

 –   

 3,617 

 504 

 42 

 99 

 –   

 (91)

 176 

 703 

 –   

 –   

 280 

 –   

 –   

 –   

 –   

 –   

 (112)

 –   

 –   

 (280)

 –   

 –   

 –   

 (7,120)

 –   

 (283)

 29,673 

 963 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 1,354 

 664 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 908 

 (276)

 (7,939)

 (4,191)

 (10,013)

 (1,922)

 (4,338)

 (280)

 (2,248)

 88 

 425 

 (112)

 (5,766)

 381 

Recognized in 
Net Earnings

Recognized in Other  
Comprehensive  
Income/Other

Recognized in 
Discontinued 
Operations

Change in 
Foreign 
Exchange

Balance 
December 31 
2016

 7,565 

 3,650 

 315 

 520 

 264 

 (53)

 –   

 (8,693)

 (665)

 (1,837)

 825 

 –   

 (186)

 (95)

 1,610 

 –   

 –   

 –   

 –   

 –   

 –   

 280 

 –   

 834 

 –   

 –   

 –   

 –   

 10 

 1,124 

 (613)

 (1,163)

 –   

 –   

 –   

 –   

 577 

 –   

 (91)

 1,220 

 –   

 158 

 –   

 (736)

 (648)

 (28)

 (381)

 –   

 –   

 –   

 –   

 344 

 –   

 (6)

 54 

 –   

 7 

 –   

 (31)

 (41)

 31,396 

 8,271 

 1,840 

 520 

 264 

 (256)

 (9,957)

 (7,808)

 (10,405)

 (1,964)

 (4,437)

 –   

 (2,157)

 (88)

 5,219 

 93

Extendicare 2017 Annual Report24. Commitments and Contingencies

Operating Lease Commitments
At December 31, 2017, the Company was committed under non-cancellable leases requiring future minimum rentals in its continuing 
operations as follows:

2018

2019

2020

2021

2022

2023 and beyond

Total minimum payments

Operating Leases

 3,274 

 2,866 

 1,183 

 910 

 501 

 131 

 8,865 

Property and Equipment Commitments
Extendicare has outstanding commitments of $56.0 million at December 31, 2017, in connection with private-pay retirement communities 
under development in Ontario, which will be substantially financed with external financing. These are expected to be incurred over the next 
two years.

Legal Proceedings, Claims and Regulatory Actions
Extendicare and its consolidated subsidiaries are defendants in various actions and proceedings that are brought against them from 
time to time in connection with their operations. The Company is aware that a statement of claim was filed against it in Ontario in late 
November 2017, which seeks an order certifying the action as a class action. The statement of claim, which has not been served on 
Extendicare, alleges negligence by the Company in the operation of its long-term care facilities and its provision of care to residents, and 
is seeking $150 million in damages. Management is unable to assess whether the claim will be advanced but believes that the allegations, 
including the damages sought, are completely without merit. Should the claim be advanced, Extendicare intends to vigorously defend 
itself and does not believe the outcome will have a material adverse impact on its business, results of operations or financial condition and 
believes that any potential liability will be covered by insurance.

The provision of health care services is subject to complex government regulations. Every effort is made by the Company to avoid or 
mitigate deficiencies in the quality of patient care through quality assurance strategies and to remedy any such deficiencies cited by 
government inspections within any applicable prescribed time period. Extendicare accrues for costs that may result from investigations 
(or any possible related litigation) to the extent that an outflow of funds is probable and a reliable estimate of the amount of the associated 
costs can be made.

94

Notes to Consolidated Financial Statements

25. Employee Benefits
Retirement compensation arrangements are maintained for certain employee groups as described below.

Defined Benefit Plans
Extendicare has pension arrangements for certain of its executives, which include a registered defined benefit pension plan, as well as a 
supplementary plan that provide pension benefits in excess of statutory limits. Both of these plans have been closed to new entrants for 
several years. The plans are exposed to various risks, including longevity risk, currency risk, interest rate risk and market risks.

The different types of defined benefit plans of the Company are listed below.

Fair value of plan assets

Present value of obligations

Deficit

Funded Defined Benefit Plan

2017

 5,443 

 7,913 

2016

 5,416 

 7,716 

 (2,470)

 (2,300)

Unfunded Supplementary  
Defined Benefit Plan

2017

 – 

 34,168 

 (34,168)

2016

 – 

 34,714 

 (34,714)

2017

 5,443 

 42,081 

Total

2016

 5,416 

 42,430 

 (36,638)

 (37,014)

Funding
As required by law, the registered defined benefit pension plan benefits are funded through a trust, and the Company is responsible for 
meeting the statutory obligations for funding this plan. The funding requirement for past service is determined based on separate actuarial 
valuations for funding purposes, which are completed every three years. The most recent actuarial review was performed effective 
October 1, 2015, and was completed in early 2016.

The supplementary plan is unfunded and pension benefits are secured through a letter of credit that is renewed annually. We do not set 
aside assets for this plan and the benefit payments are funded from our cash from operations.

Defined Benefit Obligations

Present Value of Defined Benefit Obligations

Accrued benefit obligations

 Balance at beginning of year

 Current service cost

 Benefits paid

 Interest costs

 Actuarial losses (gains)

 Balance at end of year

Plan assets

 Fair value at beginning of year

 Employer contributions

 Expected loss (return) on assets

 Actual return on plan assets

 Benefits paid

 Fair value at end of year

Defined benefit obligations

The expected contribution to the supplementary plan for the coming year is approximately $2.2 million.

Reported in Extendicare's Statements of Financial Position

Current accrued liabilities

Other long-term liabilities (note 13)

Accrued benefit liability at end of year

2017

2016

 42,430 

 46,277 

 225 

(2,603)

 1,447 

 582 

 206 

(2,719)

 1,689 

(3,023)

 42,081 

 42,430 

 5,416 

 5,406 

 83 

 160 

 184 

(400)

 5,443 

 36,638 

 124 

 124 

 197 

(435)

 5,416 

 37,014 

2017

2016

 2,566 

 34,072 

 36,638 

 2,230 

 34,784 

 37,014 

 95

Extendicare 2017 Annual ReportEffect of Changes to Defined Benefit Obligations

Expense Recognized in Net Earnings (Loss)

Annual benefit plan expense

 Current service costs

 Interest cost

Plan benefit expense recognized in the year – included in operating expenses and administrative costs

Actuarial Losses Recognized in Other Comprehensive Income

Amount accumulated in accumulated deficit at January 1

Actuarial loss arising from changes in:

 Discount rate

 Mortality assumption

 Other experience

Return on assets

Income tax recovery (expense) on actuarial losses

Amount recognized in accumulated deficit at December 31

Plan Assets

Equities

Fixed income securities

Real estate / commercial mortgage

Actuarial Assumptions

Discount rate for year-end accrued obligation

Discount rate for period expense

Rate of compensation increase

Income Tax Act limit increase

Average remaining service years of active employees

2017

2016

 225 

 1,263 

 1,488 

 206 

 1,492 

 1,698 

(9,552)

(11,865)

 –   

 –   

(583)

 160 

 112 

(9,863)

2017

 45% 

 37% 

 18% 

 100% 

2017

 3.25% 

 3.50% 

 2.0% 

 3.0% 

 2 

 –   

 –   

 3,023 

 124 

(834)

(9,552)

2016

 47% 

 34% 

 19% 

 100% 

2016

 3.50% 

 3.75% 

 2.0% 

 3.0% 

 2 

The present value of the pension obligations depends on a number of factors that are determined on an actuarial basis using a number of 
assumptions. The assumptions used in determining the net cost (income) for pensions include the discount rate. Any changes in these 
assumptions will impact the carrying amount of pension obligations.

Extendicare determines the appropriate discount rate at the end of each year. This is the interest rate that should be used to determine the 
present value of estimated future cash outflows expected to be required to settle the pension obligations. In determining the appropriate 
discount rate, the Company considers the interest rates of high-quality corporate bonds that are denominated in the currency in which the 
benefits will be paid, and those that have terms to maturity approximating the terms of the related pension liability.

96

Notes to Consolidated Financial Statements

Changes to the following actuarial assumptions, while holding the other assumptions constant, would have affected the defined benefit 
obligation and related expense for 2017 by the amounts shown below.

Discount rate:

 1% increase

 1% decrease

Rate of compensation increase

 1% increase

 1% decrease

Income Tax Act limit increase

 1% increase

 1% decrease

Mortality rate

 10% increase

 10% decrease

Increase (Decrease) in 
Benefit Obligation

Increase (Decrease) in 
Net Earnings

 (4,061)

 4,837 

 7 

 (7)

 – 

 – 

 (960)

 1,055 

 (168)

 231 

 (1)

 1 

 –   

 –   

 33 

 (35)

Defined Contribution Plans
Canada maintains registered savings and defined contribution plans and matches up to 120% of the employees’ contributions according 
to seniority, subject to a maximum based on the salary of the plan participants. Contributions expensed by Canada in 2017 and 2016 were 
$16.5 million and $15.4 million, respectively.

26. Management of Risks and Financial Instruments

a)  Management of Risks
Management of Liquidity Risk
Liquidity risk is the risk that the Company will encounter difficulty in meeting its contractual obligations. We manage our liquidity risk 
through the use of budgets and forecasts. Cash requirements are monitored regularly based on actual financial results and actual cash 
flows to ensure that there are sufficient resources to meet operational requirements. We ensure that there are sufficient funds for declared 
and payable distributions and any other future commitments at any point in time. In addition, since there is a risk that current borrowings 
and long-term debt may not be refinanced or may not be refinanced on as favourable terms or with interest rates as favourable as those 
of the existing debt, we attempt to appropriately structure the timing of contractual long-term debt renewal obligations and exposures 
(note 12).

The following are the contractual maturities of financial liabilities, including estimated interest payments:

As at December 31, 2017

Convertible debentures

CMHC mortgages

Non-CMHC mortgages

Construction loans

Finance lease obligations

Carrying 
Amount

Contractual 
Cash Flows

Less than  
1 Year

1–2 Years

2–5 Years

 124,800 

 141,680 

 123,911 

 155,149 

 172,844 

 234,286 

 29,868 

 90,323 

 30,735 

 121,309 

 7,590 

 22,656 

 12,342 

 30,735 

 14,553 

 134,090 

 13,139 

 12,340 

 –

 –

 76,277 

 77,498 

 –

More than 
5 Years

 –

 43,077 

 132,106 

 –

 13,719 

 39,544 

 53,493 

 –

 2,866 

 –

 2,594 

 –

 131 

Accounts payable and accrued liabilities

 126,920 

 126,920 

 126,920 

Operating lease obligations

 – 

 8,865 

 3,274 

The gross outflows presented above represent the contractual undiscounted cash flows.

 668,666 

 818,944 

 218,070 

 176,154 

 195,913 

 228,807 

 97

Extendicare 2017 Annual ReportManagement of Credit Risk
Credit risk is the risk that one party to a financial instrument will cause a financial loss for the Company by failing to discharge its 
obligation. The nature and maximum exposure to credit risk as at December 31 was:

Cash and short-term investments

Restricted cash

Accounts receivables, net of allowance (note 7)

Investments held for self-insured liabilities (notes 10 and 22)

Amounts receivable and other assets (note 10)

Deferred consideration (note 10)

Carrying Amount

2017

2016

 128,156 

 101,582 

 2,300 

 42,491 

 86,296 

 58,541 

 –   

 2,227 

 52,234 

 136,109 

 63,470 

 37,429 

 317,784 

 393,051 

Cash and Short-term Investments
The majority of our cash and short-term investments are held with highly rated financial institutions in Canada.

Restricted Cash
The restricted cash is cash held mainly on account of lender capital reserves with no credit risk.

Accounts Receivables, Net of Allowance
Extendicare periodically evaluates the adequacy of its provision for receivable impairment by conducting a specific account review of 
amounts in excess of predefined target amounts and aging thresholds. Allowances for uncollectibility are considered based upon the 
evaluation of the circumstances for each of these specific accounts. In addition, the Company has established percentages for provision 
for receivable impairment that are based upon historical collection trends for each payor type and age of the receivables. Accounts 
receivable that are specifically estimated to be uncollectible, based upon the above process, are fully reserved for in the provision for 
receivable impairment until they are written off or collected.

Receivables from government agencies represent the only concentrated group of accounts receivable for Extendicare. In Canada, 
Extendicare has receivables primarily from provincial government agencies. Management does not believe there is any credit risk 
associated with these government agencies other than possible funding delays. Accounts receivable other than from government 
agencies consist of private individuals that are subject to different economic conditions, none of which represents any concentrated 
credit risk to the Company.

The maximum exposure to credit risk for accounts receivable at the reporting date is the carrying value of each class of receivable, 
denominated in the following currencies.

Trade receivables

Retroactive rate receivables

Other receivables

2017

Carrying Amount

2016

Carrying Amount

U.S. Dollar

Canadian Dollar

Total

U.S. Dollar

Canadian Dollar

Total

 – 

 – 

 1,544 

 1,544 

 33,466 

 33,466 

 – 

 – 

 7,481 

 9,025 

 40,947 

 42,491 

 –

 –

 3,352 

 3,352 

 40,832 

 40,832 

 585 

 7,465 

 48,882 

 585 

 10,817 

 52,234 

Receivables from Canadian government agencies, which are included in accounts receivable, notes, mortgages and amounts receivable, 
represented the only concentrated group of credit risks for the Company. As at December 31, 2017, receivables from government 
agencies represented approximately 91% of the total receivables (2016 – 83%). Management does not believe that there is significant 
credit risk associated with these government agencies other than possible funding delays. Management continuously monitors reports 
from trade associations or notes from provincial or federal agencies that announce possible delays that are rare to occur and usually 
associated with changes of fiscal intermediaries or changes in information technology or forms.

Receivables, other than those from government agencies, consist of receivables from various payors and do not represent any 
concentrated credit risks to the Company. There is no significant exposure to any single party.

As at December 31, 2017, the Canadian operations had trade receivables of $33.5 million (2016 – $40.8 million). All the receivables were 
fully performing and collectible in the amounts outlined above. The Canadian operations continuously monitor the collection of all trade 
receivables and assess the collectability and aging of accounts by payor type and on an individual basis.

98

Notes to Consolidated Financial Statements

The aging analysis of these trade receivables is as follows:

Current

Between 30 and 90 days

Between 90 and 365 days

Over 365 days

Less: provision for receivable impairment

Movements on the Company’s provision for receivable impairment are as follows:

At January 1

Increase in provision for receivable impairment

Receivables written off as uncollectible

Other

At December 31

2017

 22,800 

 6,846 

 1,779 

 3,638 

 (1,597)

 33,466 

2017

 1,818 

 1,710 

 (1,931)

 –   

 1,597 

2016

 31,895 

 6,985 

 3,058 

 712 

 (1,818)

 40,832 

2016

 2,133 

 1,823 

 (2,118)

 (20)

 1,818 

The increase in provision for receivables impairment has been included in operating expenses in net earnings. In general, amounts 
charged to the provision for impairment of trade receivables are written off when there is no expectation of recovering additional cash.

Investments Held for Self-insured Liabilities
The Company’s investments held for self-insured liabilities include investments in corporate or government fixed-rate bonds with ratings 
above a rating of AAA-  along with U.S. treasuries. The majority of these investments are investment grade. Cash held for self-insured 
liabilities are with high-quality financial institutions. The Company limits the amount of exposure to any one institution.

Notes, Mortgages and Amounts Receivable
Included in notes, mortgages and amounts receivable were $58.5 million (2016 – $63.5 million) of discounted amounts receivable due 
from government agencies. These represent non-current amounts funded by the Ontario government for a portion of nursing centre 
construction costs over a 20-year or 25-year period (note 10). The Company does not believe there is any credit exposure for these 
amounts due from government agencies.

Management of Currency Risk
Currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign 
exchange rates. Cross-border transactions are subject to exchange rate fluctuations that may result in realized gains or losses as and 
when payments are made.

As a result of the U.S. Sale Transaction, our exposure to foreign currency risk has been significantly reduced. The following table outlines 
the net asset exposure to both the U.S. continuing operations and other items retained from the U.S. Sale Transaction as at December 31, 
2017 (note 22).

(in thousands of US$)

Assets

 Current assets

 Investments held for self-insured liabilities

Liabilities

 Current liabilities

 Indemnification provisions

 Other long-term liabilities

Net asset exposure

2017

 30,895 

 68,647 

 19,305 

 18,040 

 30,074 

 32,123 

 99

Extendicare 2017 Annual ReportNet Earnings Sensitivity Analysis
Prior to the U.S. Sale Transaction, the majority of the Company’s operations were conducted in the United States. As at December 31, 
2017, U.S. operations accounted for less than 1% of its revenue from continuing operations (2016 – less than 1%).

Every one cent strengthening of the Canadian dollar against the U.S. dollar in 2017 would favourably impact net earnings by $0.1 million 
and OCI by $0.2 million. This analysis assumes that all other variables, in particular the interest rates, remain constant.

Management of Interest Rate Risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market 
interest rates.

To mitigate interest rate risk, the Company’s long-term care debt portfolio includes fixed-rate debt and variable-rate debt with interest rate 
swaps in place. At December 31, 2017, construction loans of $29.9 million are variable-rate debt, which do not have interest rate swaps 
in place. The Company’s credit facility, and future borrowings, may be at variable rates which would expose the Company to the risk of 
interest rate volatility (note 12).

Although the majority of the Company’s long-term debt is effectively at fixed rates, there can be no assurance that as debt matures, 
renewal rates will not significantly impact future income and cash flow.

Below is the interest rate profile of our interest-bearing financial instruments, which reflects the impact of the interest rate swaps 
(note 10):

Fixed-rate instruments:

 Long-term debt(1)

Total liability in fixed-rate instruments

Variable-rate instruments:

 Long-term debt(1)

Total liability in variable-rate instruments

(1) Includes current portion and excludes netting of financing costs.

Carrying Amount

2017

2016

 512,218 

 512,218 

 29,868 

 29,868 

 497,705

 497,705 

 12,605 

 12,605 

Fair Value Sensitivity Analysis for Variable-rate Instruments
All long-term debt with variable rates are classified as other financial liabilities, which are measured at amortized cost using the effective 
interest method of amortization; therefore, changes in interest rates would not affect OCI with respect to variable-rate debt. As at 
December 31, 2017, long-term debt with variable rates represented 5.5% of total debt. The value of the interest rate swaps is subject to 
fluctuations in interest rates, changes in fair value of these swaps are recognized in net earnings (notes 10 and 20).

Cash Flow Sensitivity Analysis for Variable-rate Instruments
An increase of 100 basis points in interest rates would have decreased net earnings by $0.2 million and a decrease of 100 basis points 
in interest rates would have increased net earnings by $0.2 million. This analysis assumes that all other variables, in particular foreign 
currency rates, remains constant, and excludes variable interest rate debt that is locked in through interest rate swaps.

100

Notes to Consolidated Financial Statements

b)  Fair Values of Financial Instruments

As at December 31, 2017

Financial assets:

 Cash and short-term investments

 Restricted cash

 Invested assets(1)

 Accounts receivable

 Interest rate swaps

 Amounts receivable and other assets(2) (3)

 Investments held for self-insured liabilities

Financial liabilities:

 Accounts payable

  Long-term debt excluding convertible  

  debentures(3) (4)

 Convertible debentures

As at December 31, 2016

Financial assets:

 Cash and short-term investments

 Restricted cash

 Invested assets(1)

 Accounts receivable

 Interest rate swaps

 Amounts receivable and other assets(2) (3)

 Deferred consideration(3)

Loans and 
Receivables

Available 
for Sale

Fair Value 
Through 
Profit 
and Loss

Other 
Financial 
Liabilities

Total 
Carrying 
Amount

Fair Value

 128,156 

 2,300 

 442 

 42,491 

 –   

 58,541 

 –   

 231,930 

 –   

 –   

 –   

 –   

–  

 –   

 –   

 –   

 –   

 –   

 86,296 

 86,296 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 3,459 

 –   

 –   

 3,459 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 128,156 

 128,166 

 2,300 

 442 

 2,300 

 442 

 42,491 

 42,491 

 3,459 

 58,541 

 86,296 

 3,459 

 62,300 

 86,296 

 321,685 

 325,454 

 4,272 

 4,272 

 4,272 

 416,946 

 416,946 

 432,259 

 124,800 

 124,800 

 129,650 

 546,018 

 546,018 

 566,181 

Loans and 
Receivables

Available 
for Sale

Fair Value 
Through 
Profit 
and Loss

Other 
Financial 
Liabilities

Total 
Carrying 
Amount

Fair Value

 101,582 

 2,227 

 442 

 52,234 

 –   

 63,470 

 37,429 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 985 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 101,582 

 101,595 

 2,227 

 442 

 2,227 

 442 

 52,234 

 52,234 

 985 

 63,470 

 37,429 

 985 

 66,970 

 37,430 

 136,109 

 136,109 

 394,478 

 397,992 

 Investments held for self-insured liabilities

 –   

 136,109 

 257,384 

 136,109 

 985 

Financial liabilities:

 Accounts payable

  Long-term debt excluding convertible  

  debentures(3) (4)

 Convertible debentures

(1) Included in other assets.

(2) Primarily includes amounts receivable from government.

(3) Includes current portion.

(4) Excludes netting of financing costs.

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 6,738 

 6,738 

 6,738 

 386,398 

 386,398 

 413,582 

 123,912 

 123,912 

 135,342 

 517,048 

 517,048 

 555,662 

 101

Extendicare 2017 Annual ReportBasis for Determining Fair Values
The following summarizes the significant methods and assumptions used in estimating the fair values of financial instruments reflected 
in the previous table.

Fair values for investments designated as available for sale are based on quoted market prices.

Items designated as loans and receivables include cash, accounts receivable as well as notes, mortgages and amounts receivable. 
Accounts receivable, including other long-term receivables, are recorded at amortized cost. The carrying values of accounts receivable 
approximate fair values due to their short-term maturities, with the exception of certain settlement receivables from third-party payors 
that are anticipated to be collected beyond one year. The fair values of these settlement receivables are estimated based on discounted 
cash flows at current borrowing rates. Notes, mortgages and amounts receivable primarily consist of notes and amounts receivable from 
government agencies, and other third-party notes. The fair values for these instruments are based on the amount of future cash flows 
associated with each instrument, discounted using current applicable rates for similar instruments of comparable maturity and credit 
quality. The fair values of convertible debentures are based on the closing price of the publicly traded convertible debentures on each 
reporting date, and the fair values of mortgages and other debt are estimated based on discounted future cash flows using discount rates 
that reflect current market conditions for instruments with similar terms and risks.

Fair Value Hierarchy
We use a fair value hierarchy to categorize the type of valuation techniques from which fair values are derived: Level 1 – use of quoted 
market prices; Level 2 – internal models using observable market information as inputs; Level 3 – internal models without observable 
market information as inputs.

The Company uses interest rate swap contracts to effectively fix the interest rate on certain mortgages. As hedge accounting is not 
applied, the contracts are carried at fair value and reported as assets or liabilities depending on the fair value on the reporting date, with the 
change in fair value recognized in net earnings. The fair value of the interest rate swap contracts are calculated through discounting future 
expected cash flows using the BA-based swap curve. Since the BA-based swap curve is an observable input, these financial instruments 
are considered Level 2.

The fair values of financial instruments presented above were as follows:

As at December 31, 2017:

 Investments held for self-insured liabilities

 Amounts receivable and other assets

 Interest rate swaps

 Convertible debentures

As at December 31, 2016:

 Investments held for self-insured liabilities

 Amounts receivable and other assets

 Deferred consideration (note 10)

 Interest rate swaps

 Convertible debentures

Level 1

Level 2

Level 3

Total

 86,296 

 –   

 –   

 129,650 

 136,109 

 –   

 –   

 –   

 135,342 

 –   

 62,950 

 3,459 

 –   

 –   

 67,620 

 –   

 985 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 37,430 

 –   

 –   

 86,296 

 62,950 

 3,459 

 129,650 

 136,109 

 67,620 

 37,430 

 985 

 135,342 

102

Notes to Consolidated Financial Statements

27. Capital Management
The completion of the U.S. Sale Transaction facilitated the repositioning of Extendicare as a pure-play Canadian senior care and services 
company. The Company’s objective is to further expand and grow our Canadian operations including growing our long-term care revenue 
through redevelopment, and exploring opportunities in the private-pay retirement space.

The Company accesses the capital markets periodically to fund acquisitions, growth capital expenditures and certain other expenditures. 
We monitor the capital markets to assess the conditions for raising capital and the cost of such capital relative to the return on any 
acquisitions or growth capital projects. Funds raised in the capital markets that are not deployed in acquisitions or growth projects are 
held in high-quality investments with surplus cash held in secure institutions. We manage our cash position and prepare monthly cash flow 
projections over the remaining and future fiscal periods, and we continuously monitor the level, nature and maturity dates of debt and level 
of leverage and interest coverage ratios to ensure our compliance with debt covenants. We provide information to the Board on a regular 
basis in order to carefully evaluate any significant cash flow decisions.

Normal Course Issuer Bid
On January 10, 2018, Extendicare received the approval of the TSX for the Bid (note 15). As at February 28, 2018, the Company has 
acquired and cancelled 352,233 Common Shares under the Bid at an average price of $8.94 per share, for a total cost of $3.1 million, all of 
which were acquired in January 2018.

Capital Structure
The Company defines its capital structure to include long-term debt, net of cash and short-term investments, and share capital.

Current portion of long-term debt (1)

Long-term debt (1)

Total debt

Less: cash and short-term investments

Net debt

Share capital

(1) Net of financing costs.

2017

 59,664 

 476,404 

 536,068 

(128,156)

 407,912 

 490,881 

 898,793 

2016

 54,826 

 448,742 

 503,568 

(101,582)

 401,986 

 489,656 

 891,642 

Dividends
The declaration and payment of future distributions is at the discretion of our Board and will be dependent upon a number of factors 
including results of operations, requirements for capital expenditures and working capital, future financial prospects of Extendicare, debt 
covenants and obligations, and any other factors deemed relevant by the Board. If our Board determines that it would be in Extendicare’s 
best interests, it may reduce, for any period, the amount and frequency of dividends to be distributed to holders of Common Shares.

Financial Covenants
Extendicare is subject to external requirements for certain of its loans on debt service coverage. Management and the Board monitor 
these covenant ratios on a monthly and quarterly basis, respectively. The Company was in compliance with all these covenants as at 
December 31, 2017.

 103

Extendicare 2017 Annual Report28. Related Party Transactions

a)  Transactions with Key Management Personnel
Tim Lukenda, Extendicare’s President and Chief Executive Officer, and members of his family have a company that owns a long-term 
care centre and a retirement centre in Ontario, in which Mr. Lukenda has an approximate 7.1% direct and indirect ownership interest, 
and with which Extendicare has an ongoing relationship through the provision of management services to the long-term care centre 
and group purchasing services to the retirement centre. Mr. Lukenda’s employment contract provides a mechanism and process that 
effectively removes him from the decision-making process in situations where a conflict of interest may arise on any matter between 
the two companies.

b)  Compensation of Key Management Personnel
The remuneration of directors and other key management personnel of the Company during the years ended December 31, 2017 and 
2016, was as follows:

Short-term benefits

Post-employment benefits

Share-based compensation

2017

 4,555 

 137 

 1,773 

 6,465 

2016

 3,302 

 134 

 1,331 

 4,767 

In 2017, contingent on his continued employment as of September 30, 2017, the CEO was paid $2.0 million, which amount is reflected 
above as part of short-term benefits.

29. Segmented Information
The Company reports the following segments within its Canadian operations: i) long-term care; ii) retirement living; iii) home health care; 
iv) management, consulting and group purchasing as “other Canadian operations”; and v) the Canadian corporate functions and any 
intersegment eliminations as “corporate Canada”. The continuing U.S. operations now consist of the Captive.

The long-term care segment represents the 58 long-term care centres that the Company owns and operates in Canada. The retirement 
living segment includes six acquired retirement communities, and two communities that were newly constructed and opened in the fourth 
quarters of 2016 and 2017. The retirement communities provide services to private-pay residents at rates set by Extendicare based on 
the services provided and market conditions. Through our wholly owned subsidiary ParaMed Inc. (ParaMed), ParaMed’s home health care 
operations provide complex nursing care, occupational, physical and speech therapy, and assistance with daily activities to accommodate 
those living at home.

The Company’s other Canadian operations are composed of its management, consulting and group purchasing operations. Through our 
Extendicare Assist division, we provide management and consulting services to third-party owners; and through our SGP Purchasing 
Partner Network division, we offer cost-effective purchasing contracts to other senior care providers for food, capital equipment, 
furnishings, cleaning and nursing supplies, and office products.

The Company continues to group its former and remaining U.S. operations as one segment. The Captive’s expense incurred for self-
insured liabilities related to the Company’s U.S. general and professional liability risks up to the date of the U.S. Sale Transaction as well 
as the disposed U.S. businesses are presented as discontinued operations; while the Captive’s costs to administer and manage the 
settlement of the remaining claims are reported as continuing operations within the U.S. segment.

104

Notes to Consolidated Financial Statements

Intersegment adjustments in the following tables reflect the reversal of intercompany amounts that are eliminated prior to the preparation 
of the Company’s consolidated financial statements.

(in thousands of Canadian dollars)

CONTINUING OPERATIONS

Revenue

Long-term care

Retirement living

Home health care

Management, consulting and other

Total revenue

Operating expenses

Administrative costs 

Lease costs 

Total expenses

Earnings (loss) before depreciation, 
amortization, and other expense

Long-term 
Care

Retirement 
Living 

Home 
Health 
Care

Other 
Canadian 
Operations

Corporate 
Canada

Total 
Canada

Total 
U.S.

2017

Total

 616,887 

 –   

 –   

 –   

 20,673 

 –   

 435,718 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 616,887 

 20,673 

 435,718 

 –   

 –   

 –   

 616,887 

 20,673 

 435,718 

 –   

 –   

 18,789 

 15 

 18,804 

 5,249 

 24,053 

 616,887 

 20,673 

 435,718 

 18,789 

 15  1,092,082 

 5,249  1,097,331 

 542,965 

 18,290 

 391,867 

 8,387 

 –   

 961,509 

 –   

 961,509 

 –   

 –   

 –   

 –   

 –   

 4,778 

 –   

 –   

 30,333 

 30,333 

 1,134 

 31,467 

 1,980 

 6,758 

 –   

 6,758 

 542,965 

 18,290 

 396,645 

 8,387 

 32,313 

 998,600 

 1,134 

 999,734 

 73,922 

 2,383 

 39,073 

 10,402 

 (32,298)

 93,482 

 4,115 

 97,597 

Depreciation and amortization

 –   

 –   

 –   

 –   

 31,379 

 31,379 

 –   

 31,379 

Earnings (loss) before net finance costs 
and income taxes

Interest expense

Accretion of decommissioning provisions

Other accretion

Loss (gains) on foreign exchange

Interest revenue

Fair value adjustments

Net finance costs (income)

 73,922 

 2,383 

 39,073 

 10,402 

 (63,677)

 62,103 

 4,115 

 66,218 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 28,082 

 28,082 

 349 

 349 

 –   

 –   

 1,180 

 1,180 

 1,283 

 666 

 666 

 (1,530)

 28,082 

 349 

 2,463 

 (864)

 (3,695)

 (3,695)

 (207)

 (3,902)

 (2,474)

 (2,474)

 –   

 (2,474)

 24,108 

 24,108 

 (454)

 23,654 

Earnings (loss) before income taxes

 73,922 

 2,383 

 39,073 

 10,402 

 (87,785)

 37,995 

 4,569 

 42,564 

Income tax expense

Current 

Deferred

Total income tax expense

Earnings (loss) from 
continuing operations

DISCONTINUED OPERATIONS

Loss from discontinued operations, net of 
income taxes

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 10,149 

 10,149 

 –   

 10,149 

 603 

 603 

 10,752 

 10,752 

 100 

 100 

 703 

 10,852 

 73,922 

 2,383 

 39,073 

 10,402 

 (98,537)

 27,243 

 4,469 

 31,712 

 –   

 –   

 –   

 –   

 –   

 –   

 (29,580)

 (29,580)

Net earnings (loss)

 73,922 

 2,383 

 39,073 

 10,402 

 (98,537)

 27,243 

 (25,111)

 2,132 

 105

Extendicare 2017 Annual Report 
(in thousands of Canadian dollars)

CONTINUING OPERATIONS

Revenue

Long-term care

Retirement living

Home health care

Management, consulting and other

Total revenue

Operating expenses

Administrative costs 

Lease costs 

Total expenses

Earnings (loss) before depreciation, 
amortization, and other expense

Depreciation and amortization

Other expense

Earnings (loss) before net finance costs 
and income taxes

Interest expense

Accretion of decommissioning provisions

Other accretion

Loss on foreign exchange

Interest revenue

Fair value adjustments

Net finance costs (income)

Long-term 
Care

Retirement 
Living 

Home 
Health 
Care 

 Other 
Canadian 
Operations 

Corporate 
Canada 

 Total 
Canada 

 Total 
U.S. 

2016

Total

 608,618 

 –   

 15,474 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 414,406 

 –   

 608,618 

 15,474 

 414,406 

 532,999 

 14,827 

 374,191 

 –   

 –   

 –   

 –   

 –   

 4,892 

 –   

 –   

 –   

 18,518 

 18,518 

 8,605 

 –   

 –   

 –   

 –   

 –   

 608,618 

 15,474 

 414,406 

 –   

 –   

 –   

 608,618 

 15,474 

 414,406 

 47 

 18,565 

 3,695 

 22,260 

 47 

 1,057,063 

 3,695 

 1,060,758 

 –   

 930,622 

 –   

 930,622 

 28,662 

 28,662 

 1,889 

 30,551 

 1,758 

 6,650 

 –   

 6,650 

 532,999 

 14,827 

 379,083 

 8,605 

 30,420 

 965,934 

 1,889 

 967,823 

 75,619 

 647 

 35,323 

 9,913 

 (30,373)

 91,129 

 1,806 

 92,935 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 31,179 

 31,179 

 4,013 

 4,013 

 –   

 –   

 31,179 

 4,013 

 75,619 

 647 

 35,323 

 9,913 

 (65,565)

 55,937 

 1,806 

 57,743 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 27,039 

 27,039 

 349 

 827 

 753 

 349 

 827 

 753 

 –   

 –   

 1,325 

 445 

 27,039 

 349 

 2,152 

 1,198 

 (3,276)

 (3,276)

 (7,562)

 (10,838)

 (985)

 (985)

 –   

 (985)

 24,707 

 24,707 

 (5,792)

 18,915 

Earnings (loss) before income taxes

 75,619 

 647 

 35,323 

 9,913 

 (90,272)

 31,230 

 7,598 

 38,828 

Income tax expense (recovery)

Current 

Deferred

Total income tax expense

Earnings (loss) from 
continuing operations

DISCONTINUED OPERATIONS

Loss on sale of U.S. operations, net of 
income taxes

Earnings from discontinued operations, net 
of income taxes

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 6,818 

 6,818 

 (1,017)

 (2,094)

 (2,094)

 4,724 

 4,724 

 3,704 

 2,687 

 5,801 

 1,610 

 7,411 

 75,619 

 647 

 35,323 

 9,913 

 (94,996)

 26,506 

 4,911 

 31,417 

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 –   

 (8,458)

 (8,458)

 –   

 12,493 

 12,493 

Net earnings (loss)

 75,619 

 647 

 35,323 

 9,913 

 (94,996)

 26,506 

 8,946 

 35,452 

106

Notes to Consolidated Financial Statements

30. Significant Subsidiaries
The following is a list of the significant subsidiaries as at December 31, 2017, all of which are 100% directly or indirectly owned by 
the Company.

Extendicare (Canada) Inc.

ParaMed Inc.

Harvest Retirement Community Inc.

Stonebridge Crossing Retirement Community Inc.

Empire Crossing Retirement Community Inc.

Yorkton Crossing Retirement Community Inc.

West Park Crossing Retirement Community Inc.

9623094 Canada Inc.

Laurier Indemnity Company, Ltd.

Jurisdiction of Incorporation

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Bermuda

31. Subsequent Event
On February 23, 2018, the Company entered into a definitive agreement to acquire the Lynde Creek Retirement Community, located in 
Whitby, Ontario, for a cash purchase price of $34.5 million, subject to normal closing adjustments. The acquired community consists of the 
Lynde Creek Manor Retirement Residence, offering 93 independent and assisted living suites; the Lynde Creek Life Lease Village, with 113 
townhomes; and 3.7 acres of adjacent land for expansion. Closing, which is subject to customary conditions, is expected to occur in the 
second quarter of 2018.

 107

Extendicare 2017 Annual ReportThree-year Summary

(unaudited) (thousands of dollars unless otherwise noted)
Financial Position
Property and equipment
Total assets
Long-term debt, including current portion
Shareholders' equity
Number of shares outstanding (year end)
Financial Results
Revenue from continuing operations
    Long-term care 
    Retirement living
    Home health care
    Management, consulting and other
    U.S. remaining operations

Net operating income from continuing operations (1)
    Long-term care 
    Retirement living
    Home health care
    Management, consulting and other 
    U.S. remaining operations

Adjusted EBITDA (1)
Earnings from continuing operations before separately reported items (1)
Gain (loss) on sale of U.S. operations
Net earnings
AFFO (Canadian continuing operations) (1)
    per basic share ($)
AFFO (1)
    per basic share ($)
Dividends declared per share ($)
Dividend payout ratio (% of AFFO)
Average U.S./Canadian dollar exchange rate
Other Information
Number of senior care centres operated (year end)
    Owned/leased (2)
      Long-term care
      Retirement living
    Managed

Operational resident capacity of senior care centres (year end)
    Owned/leased (2)
      Long-term care
      Retirement living
    Managed

Average occupancy of long-term care centres (owned/leased) (%)
Average occupancy of retirement living communities (%)
As at occupancy of retirement living communities (%)
    Stabilized communities
    Lease-up communities
Home health care hours of service
Number of employees (year end)
    Senior care and living operations
    Home health care operations

(1)  Refer to discussion of non-GAAP measures on page 18.

2017

2016

2015

479,968 
934,281 
536,068 
 128,956 
88,523,290 

616,887 
 20,673 
435,718 
18,804 
5,249 
1,097,331 

73,922 
2,383 
43,851 
10,417 
5,249 
135,822 
97,597 
 29,192 
–
2,132 
 58,351 
 0.66 
58,495 
 0.66 
 0.48 
 73 
 1.2986 

58 
8 
50 
116 

8,112 
676 
6,216 
15,004 
97.7 
69.7 

465,433 
988,617 
503,568 
 174,759 
88,684,485 

608,618 
 15,474 
414,406 
18,565 
3,695 
1,060,758 

75,619 
647 
40,215 
9,960 
3,695 
130,136 
92,935 
 30,907 
  (8,458)
35,452 
 58,625 
 0.66 
65,056 
 0.74 
 0.48 
 65 
1.3248 

58 
7 
53 
118 

8,116
574 
6,332 
15,022
98.0 
 59.8 

95.9 
68.6 
11,327,000 
 23,700 
12,000 
11,700 

 93.9 
 41.5 
10,909,000 
23,800 
12,000 
11,800 

426,191 
1,026,947 
454,074 
 172,129 
87,953,291 

594,198 
 1,238 
326,964 
15,583 
5,296 
943,279 

69,490 
251 
36,521 
8,232 
5,296 
119,790 
83,691 
 24,517 
 205,418 
232,078 
43,990 
 0.50 
50,828 
 0.58 
 0.48 
 83 
1.2787 

58 
4 
54 
116 

8,116
348 
6,426 
14,890
97.9 
 64.1 

 74.2 
 61.0 
8,873,000 
23,000 
11,700 
11,300 

(2)  Extendicare operates nine long-term care centres under finance lease arrangements, whereby ownership transfers to Extendicare at the end of the respective lease terms.

108

Three-year Summary

Securityholder Information

Extendicare Inc. 

Transfer Agent 

3000 Steeles Ave. East, Suite 103  

Computershare Trust Company  

Markham, Ontario Canada L3R 4T9 

of Canada 

Tel:  (905) 470-4000 

Fax: (905) 470-5588 

Tel:  (800) 564-6253 

Fax: (866) 249-7775 

Exchange Listings/ 
Trading Profile

Toronto Stock Exchange Symbols 

Common shares: EXE 

Convertible debentures: EXE.DB.B

www.extendicare.com

Email: service@computershare.com 

2017 EXE Common Share Activity 

www.computershare.com

High:  $10.75; Low: $8.73 

Close: $9.15; Volume: 41,984,011

Shareholder Inquiries/ 
Investor Relations 

Jillian Fountain 

Corporate Secretary 

Tel:  (905) 470-5534 

Fax: (905) 470-4003 

Annual Meeting 

Published Information

Shareholders are invited to attend 

Extendicare’s 2017 Annual Report is 

the Annual General Meeting 

available for viewing or printing on 

of Extendicare Inc. on May 24, 

its website at www.extendicare.com, 

2018, at 10:30 a.m., at the TMX 

together with news releases, quarterly 

Broadcast Centre - the Gallery, 

reports and other filings with the 

130 King Street West, Toronto, 

securities commissions. Printed copies 

Email: jfountain@extendicare.com

Ontario, Canada.

of the annual report are available upon 

request to the Corporate Secretary.

Extendicare AFFO and Cash Dividends

AFFO ($ per basic share)

AFFO (Canadian continuing operations, $ per basic share)

Cash dividends ($0.48 per share)

Total Return Share Price Performance 
(assuming $100 investment was made on December 31, 2014)

Extendicare

S&P/TSX Composite

0.58

0.50

0.74

0.66

0.66

0.66

0.48

$100.00

$100.00

$91.68

$111.01

$121.11

$157.12

$169.11

$163.49

2015

83%

2016

65%

Payout Ratio

2017

73%

2014

2015

2016

2017

63%

EXE Total Return

 109

Extendicare 2017 Annual Report 
 
 
Extendicare Inc. 

3000 Steeles Ave. East, Suite 103  
Markham, Ontario Canada L3R 4T9 
Tel:   (905) 470-4000 
Fax: (905) 470-5588 

www.extendicare.com