Quarterlytics / Industrials / Generac Holdings Inc / FY2016 Annual Report

Generac Holdings Inc
Annual Report 2016

GACB · LSE Industrials
Claim this profile
Ticker GACB
Exchange LSE
Sector Industrials
Industry
Employees 5001-10,000
← All annual reports
FY2016 Annual Report · Generac Holdings Inc
Loading PDF…
Building on Solid Foundation

Annual Report 2016
Annual Report 2016

BENEFITS

Excellent Customer Service
Dependable Coverage
Competitive Rates
Long Term Financial Strength
Your Safety Net

i v e  
t
i
C o m p e t
R a t e s   &
i o n a l
t
A d d i

D I S C O U N T S  !

CALL YOUR BROKER OR A GENAC REPRESENTATIVE FOR FURTHER DETAILS

929-8451 //  929-8454

Head Office: 58 Half Way Tree Road, Kingston 10 | www.genac.com

Become a
Facebook Fan

Follow
us on Twitter

 
General Accident  

  2016
  Annual Report

 
 
YOUR RISK
SOLUTION PARTNER

HOMEOWNER

PROPERTY

The homeowners portfolio continues to 
maintain its percentage share of the total 
written premium for 2016. 

The property portfolio contributed to more 
than half of our total written premium for 
2016.

MOTOR

The motor portfolio is the second largest contributor to our total gross written premium  
and during 2016 we grew by 8% recording a gross written premium of over $1billion.

General Accident resides at the 
General Accident resides at the 
intersection of intelligent protection 
intersection of intelligent protection 
and utmost good faith
and utmost good faith

Intelligent 
Protection 

Utmost 
Good 
Faith 

We offer products that help a wide 
We offer products that help a wide 
range of customers to manage their 
range of customers to manage their 
risks and exposures
risks and exposures

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
About General Accident
About General Accident

2.  Governance and Financial Report
The  Corporate  Governance  and  Financial  Report 
information, 
contains  corporate  governance 
committee  reports,  risk  mitigation  procedures  plus 
our Audited Financial Statements and Notes.

Online Information

Additional information about us may be found online at 
www.genac.com. Our full Financial Report and Annual 
Report may be viewed on our website.

OUR PROMISE

We aim to provide fi rst-rate risk management solutions.  
We pledge to put our customers at the centre of what 
we  do  by  understanding  their  needs,  going  the  extra 
mile to ensure that our products contribute positively to 
their  risk  management  while  we  provide  prompt  and 
effi cient service.

OUR PURPOSE

General Accident has a clear and simple purpose  -  To 
make  available  an  affordable  risk  transfer  mechanism 
through a wide range of insurance products designed 
to transfer the risk to our shoulders enabling businesses 
to strive and economies prosper which we believe will 
ultimately  help  families  to  realize  their  ambitions  and 
fulfi ll their hopes and aspirations.

We believe that this is the best long-term growth path.  
Our  defi ned  purpose  and  our  operational  effi ciencies 
will help us to keep our promise to all our stakeholders 
and realize our vision of accelerating growth.

We aim to be a profi table choice by putting the needs 
of customers at the forefront of our daily tasks.

HOW WE MEASURE OUR PERFORMANCE

We  track  our  progress  by  using  a  variety  of  fi nancial 
and non-fi nancial key performance indicators.  In 2016, 
we implemented a dedicated function in the form of a 
Business  Intelligence  Unit  so  we  can  better  respond  to 
the  changing  regulatory  and  operating  environment.  
As one of the leading providers of risk transfer solutions 
we  have  implemented  best  practices  in  our  everyday 
activities.

Our Annual Report and accounts for 2016 is presented 
into two (2) parts:

1.  Our Strategic Report
Our  Strategic  Report  provides  details  about  us, 
our  business  model  and  how  we  create  value  for 
our  stakeholders.    It  also  includes  market  and  key 
performance indicators as well as our approach to 
sustainable risk management.

Contents
Contents

We are a Great Force  

Who we are 

Where We Operate 

Financial Highlights  

We Create Value For Our Shareholders   

Business Segments 

Key Performance Indicators 

10-Year Financial Statistics 

Chairman’s Report 

Notice of The Annual General Meeting 

Directors’ Report 

Strategic Priorities 

Business Model 

Management Discussion and Analysis 

Our Community 

Governance 

Board Of Directors  

Leadership Team 

Corporate Data 

Disclosure of Share Holdings 

Appendices 

Audited Financial Statements
Proxy Form

1

2

3

4

5

6

7

8

10

12

13

14

16

17

20

22

23

26

32

33

35

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We are a Great Force
We are a Great Force

$5.65 Billion 
IN  

GROSS WRITTEN PREMIUM 

$4.9 Billion 
IN  
TOTAL ASSETS 

$0.404 Billion 
IN  
PROFIT BEFORE TAX 

$0.04 Billion 
IN 
UNDERWRITING PROFITS 

Our long-term goal of creating value for our employees, customers, shareholders and business partners 
remain steadfast.

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

1

 
 
 
 
Who We Are
Who We Are

General Accident is a leading general insurer  
in Jamaica. 

15% 

Market share 

18,205 

Policies in force

91 

Employees (December 31, 2016)

$2.784B 

Market capitalization

956 

Shareholders (December 31, 2016)

2

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

14,072 policy holders 
chose General Accident 
as their risk partners 

Each policy is designed to 
deliver value driven risk 
management solutions 
aimed at creating peace of 
mind achieved through our 
professional handling of risk 

Burglary 

Our Policy Types 
(cid:120) Commercial Property 
(cid:120) Homeowners 
(cid:120) Motor 
(cid:120)
(cid:120) Marine 
(cid:120)
(cid:120)
(cid:120)
(cid:120) Money 
(cid:120)
Liability 

Engineering 
Professional Indemnity 
Travel 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Where We Operate
Where We Operate

We operate in Jamaica and our offi ces are located at 58 Half-Way Tree Road, Kingston 10.  We are, however, 
serviced island wide through an extensive Broker and Agency network. 

Our distribution channel means that we can be reached in all Parishes.

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

3

Financial Highlights
Financial Highlights

Business Segments:

4

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

We Create Value For Our Shareholders
We Create Value For Our Shareholders

Providing an impressive performance for our shareholders has been a key objective to which we remain commit-

ted, despite the challenging environment.

(cid:18)(cid:75)(cid:69)(cid:94)(cid:47)(cid:94)(cid:100)(cid:28)(cid:69)(cid:100)(cid:3)(cid:94)(cid:44)(cid:4)(cid:90)(cid:28)(cid:44)(cid:75)(cid:62)(cid:24)(cid:28)(cid:90)(cid:3)(cid:24)(cid:47)(cid:115)(cid:47)(cid:24)(cid:28)(cid:69)(cid:24)(cid:3)

(cid:24)(cid:349)(cid:448)(cid:349)(cid:282)(cid:286)(cid:374)(cid:282)(cid:3)(cid:258)(cid:400)(cid:3)(cid:393)(cid:286)(cid:396)(cid:272)(cid:286)(cid:374)(cid:410)(cid:258)(cid:336)(cid:286)(cid:3)(cid:381)(cid:296)(cid:3)(cid:393)(cid:396)(cid:381)(cid:296)(cid:349)(cid:410)

(cid:24)(cid:349)(cid:448)(cid:349)(cid:282)(cid:286)(cid:374)(cid:282)(cid:3)(cid:393)(cid:286)(cid:396)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)

(cid:1010)(cid:1008)(cid:1081)

(cid:1009)(cid:1011)(cid:1081)

(cid:1008)(cid:1007)(cid:1081)

(cid:936)(cid:1004)(cid:856)(cid:1005)(cid:1008)(cid:3)

(cid:936)(cid:1004)(cid:856)(cid:1006)(cid:1004)(cid:3)

(cid:936)(cid:1004)(cid:856)(cid:1005)(cid:1011)(cid:3)

(cid:1008)(cid:1009)(cid:1081)

(cid:936)(cid:1004)(cid:856)(cid:1005)(cid:1011)(cid:3)

(cid:1006)(cid:1004)(cid:1005)(cid:1007)

(cid:1006)(cid:1004)(cid:1005)(cid:1008)

(cid:1006)(cid:1004)(cid:1005)(cid:1009)

(cid:1006)(cid:1004)(cid:1005)(cid:1010)

We are quite proud of the impressive shareholder’s value creation record developed over the past four (4) years. 

We provide a steady growth in dividend per share.

For more information, visit www.genac.com

5

Business Segments
Business Segments

General Accident offers a wide range of product lines designed to meet the evolving needs of our customers. We 
offer a suite of commercial solutions to help business owners protect their legacies. We help individuals and their 
families protect what matters to them most. We provide an opportunity for professionals to protect their integrity 

and status.

6 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Key Performance Indicators
Key Performance Indicators

Profit before taxation '000

Earnings per share

285,269 

323,702 

319,965 

303,448 

404,243 

0.38

0.32

0.31

0.30

0.28

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Return to shareholders

Return on average equity

21%

23%

21%

22%

19%

24%

24%

21%

21%

18%

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

Net worth movement 

Underwriting margin 

13%

13%

12%

11%

3%

8%

2%

2%

1%

1%

2012

2013

2014

2015

2016

2012

2013

2014

2015

2016

For more information, visit www.genac.com

7

 
 
    
 
    
 
    
 
 
 
 
10-Year Financial Statistics
10-Year Financial Statistics

Employee Count

Policies in Force

Gross Written Premiums

Net Written Premiums

Net Earned Premiums

Claims

Management Expenses

Underwriting Profit

Investment Income

Profit Before Tax

Profit After Tax

Cash Dividends

Investment Assets

Insurance Reserves

Shareholders’ Equity

Market Share

Gross Written Premiums Movement

Loss Ratio

Expense Ratio

Underwriting Margin

Investment Return

Return on Average Equity

Dividend Yield on Average Equity

Increase in Net Worth

Total Return to Shareholders

2016

91

2015

90

2014

78

2013

83            

18,205

5,649,097

1,221,151

1,136,262

746,073

500,388

45,609

376,177

404,243

386,879

175,003

3,025,915

2,507,955

1,964,420

15%

-8%

66%

9%

1%

13.1%

21%

9%

11%

19%

16,864

6,112,355

1,190,965

1,120,055

696,480

446,362

114,656

210,959

303,448

304,418

172,219

2,721,177

2,163,365

1,775,297

16%

21%

62%

7%

2%

8.0%

18%

10%

12%

22%

16,087

5,072,375

1,066,538

1,069,098

678,558

441,628

101,941

240,374

319,965

320,078

203,878

2,540,368

1,988,573

1,579,382

15%

13%

63%

9%

2%

9.8%

21%

13%

8%

21%

16,015

4,479,755

1,018,398

994,193

646,791

381,073

58,503

284,788

323,702

327,914

140,025

2,369,298

2,364,658

1,456,944

15%

18%

65%

9%

1%

13.7%

24%

10%

13%

24%

8 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

                         
                     
                      
                  
              
              
           
                 
             
         
         
           
                 
             
         
         
           
                 
             
         
            
           
                    
                
            
            
           
                    
                
            
            
           
                      
                
            
              
           
                    
                
            
            
           
                    
                
            
            
           
                    
                
            
            
           
                    
                
            
            
           
                 
             
         
         
           
                 
             
         
         
           
                 
             
         
         
           
2012

77

2011

44

2010

69

2009

66

15,876

15,427

13,466

11,727

3,788,969

3,626,395

2,203,074

1,683,911

991,175

932,818

540,775

332,903

117,362

186,114

285,269

290,537

100,031

1,780,642

2,199,132

1,288,850

13%

4%

58%

9%

3%

866,513

819,490

420,142

300,592

161,589

1,015,010

1,341,478

1,284,816

90,925

1,602,732

2,042,511

1,140,743

13%

65%

51%

8%

4%

784,562

693,085

426,624

241,641

68,862

204,565

244,775

213,944

95,000

592,741

599,663

391,416

204,357

33,818

134,106

141,300

105,299

270,000

1,727,588

1,511,904

1,270,502

1,357,765

1,163,257

1,034,229

10%

31%

62%

11%

3%

7%

12%

65%

12%

2%

11.0%

61.0%

13.3%

10.2%

2008

64

11,187

1,504,687

434,117

356,433

360,568

169,613

(124,899)

288,007

142,810

149,018

-

1,265,838

1,100,096

1,157,244

7%

37%

101%

11%

-8%

23.6%

2007

61

12,787

1,101,424

502,721

477,774

273,074

150,519

31,997

89,834

94,685

86,221

40,000

1,177,126

854,434

1,028,409

5%

40%

57%

14%

3%

7.6%

For more information, visit www.genac.com

9

                                    
                       
                     
                    
                               
                                
                             
                
              
             
                        
                         
                        
           
         
        
                   
                    
                           
              
            
           
                      
                       
                           
              
            
           
                      
                       
                           
              
            
           
                      
                       
                           
              
            
           
                      
                       
                           
              
              
             
                     
                         
                           
           
            
           
                      
                         
                           
           
            
           
                      
                         
                           
           
            
           
                      
                         
                           
                
              
           
                              
                         
                        
           
         
        
                   
                    
                        
           
         
        
                   
                       
                        
           
         
        
                   
                    
Chairman’s Report
Chairman’s Report

with its clients and a talented team. These fundamentals 
allow our business to perform in all operating conditions. 
More recently, we have developed new growth initiatives 
to build on this solid foundation which we expect to bring 
to market in 2017.

Finally,  I  would  like  to  express  my  gratitude  to  all  those, 
both internally and externally who have contributed to us 
achieving another successful year.

On behalf of the Board of Directors,

P.B. Scott

GENERAL ACCIDENT COMPLETES FIFTH YEAR 
AS A PUBLIC COMPANY

General  Accident  navigated  a  challenging  operating 
environment  this  year  and  produced  an  underwriting 
profi t and solid returns on equity for our shareholders.

Operating Performance

In 2016, premium rates continued to plummet. In addition, 
the  industry  experienced  major  fi re  losses.  Nevertheless, 
General  Accident  produced  an  underwriting  profi t  of 
$45.6  million.    We  are  proud  to  have  now  generated 
last  ten  years. 
underwriting  profi ts 
Underwriting  profi tability  on  a  consistent  basis  is  diffi cult 
and  is  a  tribute  to  the  expertise  and  discipline  of  our 
underwriting team.

in  nine  of  the 

Our investment fl oat grew considerably last year standing 
at $3.0 billion compared to a prior year of $2.7 billion, an 
increase  of  11%.    Last  year  we  earned  a  14%  return  on 
our  portfolio.  These  gains  include  a  $149  million  realized 
gain on the sale of listed equities which we consider non-
recurring.

Capital Management

We are privileged to enjoy the support of some of largest 
and  best  capitalized  reinsurers  in  the  world.  Their  vast 
fi nancial  resources  compliment  our  own  capital  base 
and allow us to serve thousands of customers and stand 
behind  some  of  largest  and  most  complicated  risks  in 
Jamaica.

As  a  result  of  our  underwriting  and  investment  results, 
General Accident produced a 21% return on our average 
shareholders’ equity in 2016. Excluding the one time gains 
from the sale of our equities portfolio, our return on equity 
was 13%. In line with our dividend policy we returned $172 
million to shareholders while still growing our net worth.

Outlook

In  2016,  General  Accident  proved  the  resilience  of  our 
business. Despite falling premium prices, low interest rates 
and  a  busy  non-catastrophe  loss  year  for  the  industry 
General Accident was not only profi table but produced 
strong returns on equity. 
Looking ahead, we expect the operating environment to 
remain challenging in the near term. However, historically 
both premium rates and interest rates have been cyclical. 
As a result over the long term we expect both to revert to 
long-term  averages.  This  development  would  be  highly 
benefi fi cal for our business.

General Accident has  a strong brand, deep relationships 

10

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Developing  responsible  policy  products  with  integrity 
lies at the heart of our   business  philosophy  and  we 
have made it a priority to develop and deliver products 
and services that promote the culture of good risk man-
agement practices and protect our clients in the face 
of adversity.

P.B. Scott
Chairman

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

11

Notice Of The Annual General Meeting
Notice Of The Annual General Meeting

NOTICE OF THE ANNUAL GENERAL 
MEETING

Dated this the 17th day of May 2017 By order of the 
Board.

GENERAL ACCIDENT INSURANCE 
COMPANY JAMAICA LIMITED

 P.B. Scott

NOTICE  IS  HEREBY  GIVEN  THAT  the  annual  general 
meeting  of  General  Accident  Insurance  Company 
Jamaica  Limited  (the  “Company”)  will  be  held  at 
10  am  on  June  21,  2017  at  58  Half  Way  Tree  Road  for 
shareholders to consider and, if thought fi t, to pass the 
following resolutions:

Ordinary Resolutions

1.  To  receive  the  report  of  the  Board  of  Directors 
and the audited accounts of the Company for the 
fi nancial year ended December 31, 2016.

2. To authorise the Board of Directors to re-appoint 
PwC  as  the  auditors  of  the  Company,  and  to  fi x 
their remuneration.

3. To re-appoint the following Directors of the Board, 
who  have  resigned  by  rotation  in  accordance 
with the Articles of Incorporation of the Company 
and, being eligible, have consented to act on re-
appointment:

(a) To re-appoint Jennifer Scott as a Director of the 
Board of the Company.

(b) To re-appoint Nicholas Scott as a Director of the 
Board of the Company.

(c) To re-appoint Nigel Clarke as a Director of the 
Board of the Company.

4.  To  authorise  the  Board  of  Directors  to  fi x  the 
remuneration of the Directors.

5.  To  approve  the  aggregate  amount  of  interim 
dividends  declared  by  the  Board  during  the 
fi nancial  year  ended  31st  December  2016,  being 
$175,003,125  or  16.97  cent  per  ordinary  share,  as 
the fi nal dividend for that year.

12 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Directors’ Report
Directors’ Report

The  Directors  are  pleased  to  present  their  report  for 
General  Accident  Insurance  Company  Jamaica 
Limited  for  the  fi nancial  year  ended  December  31, 
2016.

Financial Results

The  Statement  of  Comprehensive  Income  for  the 
Company shows pre-tax profi ts for the year of $404.2 
million, taxation of $17.3 million and a net profi t after 
tax of $386.9 million.  Details of these results, along with 
a  comparison  with  the  previous  year’s  performance 
and the state of affairs of the Company are set out 
in the Management Discussion and Analysis and the 
Financial  Statements  which  are  included  as  part  of 
this Annual Report.

Directors

The  Directors  of  the  Company  as  at  December 
31,  2016  are:  P.B.  Scott,  Melanie  Subratie,  Sharon 
Donaldson,  Ralph  Thompson,  Geoffrey  Messado, 
Christopher  Nakash,  Jennifer  Scott,  Nicholas  Scott, 
Nigel Clarke, Duncan Stewart and Mathew Lyn.

The  Directors  to  retire  by  rotation  in  accordance 
with the Articles of Incorporation are:  Jennifer Scott, 
Nicholas Scott and Nigel Clarke but being eligible, will 
offer themselves for re-election.

Auditors

The  auditors  of  the  Company,  Price  waterhouse 
Coopers  of  Scotiabank  Centre,  Duke  Street, 
Kingston, Jamaica have expressed their willingness to 
continue in offi ce.  The Directors recommend their re-
appointment.

Dividend

A  dividend  of  $0.0727  per  share  paid  on  December 
12, 2016 is proposed to be the fi nal dividend in respect 
of the fi nancial year ended December 31, 2016.

On behalf of the Board of Directors,

P.B. Scott

For more information, visit www.genac.com

13

Our 2017 Strategic Priorities
Our 2017 Strategic Priorities

VALUE CREATION AND LONG TERM 
SUSTAINABILITY

Our strategy drives how we conduct our business.  We 
create  value  by  using  extensive  risk  knowledge  and 
disciplined  underwriting  techniques  to  ensure  that 
risks  from  private  and  business  life  are  manageable 
for our customers and us.

1. Managing Our Business For Value

Investment Position
Our investment policy is geared towards proper asset 
liability  needs  and  robust  capital  management  that 
supports our business model. 

Our investment decisions are infl uenced by cash fl ow 
imperatives, currencies and infl ation sensitivity of our 
underwriting  liabilities.    We  try  at  all  times  to  ensure 
that our capital base meets regulatory benchmarks.

Distribution Channel
We  write  business  directly  and  through  an  extensive 
broker network.  Our distribution partners are essential 
to  our  business  model  and  our  brokers  are  strategic 
drivers. Our broker partnerships provide a convenient 
mechanism for our customers to do business with us. 

Claims Service
We  strive  to  make  our  claims  service  meet  our 
customers  expectations  so  that  our  brokers  and 
policyholders  will  want  to  insure  with  us  rather  than 
someone  else.    It  is  conventional  wisdom  that 
the  claims  department  is  the  shop  window  of  the 
insurance business and sometimes the window is not 
very attractive but when this is so we are more than 
happy to listen.

We want to make sure that we give our brokers and 
insureds the kind of service they would like by being 
collaborative  and  technically  sound,  making  our 
processes  simple  and  effective.    At  the  heart  of  our 
claims  strategy  is  a  culture  that  focuses  on  fairness, 
an interactive process and speed of turnaround time. 
We accept that one size does not fi t all and the unit is 
so structured to ensure that the appropriate resources 
are available for different types of claims.

2. Building Supporting Capabilities

Our Staff 
The efforts of our staff are crucial to our success and 
we  take  seriously  our  promise  to  deliver  the  best 
possible  operational  performance.    Our  staff  is  the 
single  most  important  resource  together  with  our 
fi nancial capital.  It is essential that we fi nd the right 
people,  retain  them  and  keep  them  engaged  and 
motivated while we instill a culture of excellence and 
opportunity.    Training  and  development  are  crucial 
to us and we strive to create a working environment 
that promotes equality for all staff.

We  create  value  for  our  employees  by  investing  in 
their capabilities and expertise so each may fulfi ll his 
or her potential.

Risk Management
Our business is subject to risks and uncertainties.  We 
have  developed  a  risk  management  framework  to 
ensure  that  our  risk  profi le  remians  aligned  with  our 
strategic objectives.

Our  operations  are  increasingly  dependent  on  IT 
systems and management information. Disruption of 
our IT systems could impede our business operations 
in many ways that could negatively impact our profi t 
objectives. 

We  continually  assess  these  threats  as  they  evolve 
and adopt controls to mitigate them.   We continue 
our investment in staff training and enhanced multi-
layered  controls  in  order  to  protect  our  information 
technology infrastructure. 

Regulatory  capital  adequacy 
is  central  to  our 
continuity  and  our  risk  strategies  are  designed  to 
ensure that we adhere to risk tolerance limits outlined 
in our framework.

Risk  management  is  an  ongoing  process  that  drives 
a culture from top management  and our exposure is 
mitigated through traditional reinsurance and and a 
good spread of risks.

14 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Our 2017 Strategic Priorities
Our 2017 Strategic Priorities

3. Grow Our Operational Earnings 

Profi table Growth
We believe that profi table growth should be responsible 
growth.  This approach guides our path and determines 
our  strategic  road  map.    Our  business  model  begins 
with  our  customers’  needs,  which  informs  our  policy 
innovation, often times in collaboration with our business 
partners. Our growth initiatives remain:

•  Growth  in  value  priced  product  lines  and 

dividend.

•  Adhereance  to  best  practices  standards.We 
remain committed to best practices standards 
that drive a conservative risk profi le based on 
our  core  philosophy  of  maintaining  balance 
sheet strength, liquidity and capital adequacy.

•  Consistent 

improvements 

in  operational 
effi ciencies  as  we  aim  to  deliver  service  that 
exceeds our clients and our business partners’ 
expectations through a cost effective platform.

4. Maintain Corporate Responsibility

Our  reputation  is  a  long  term  asset  that  we  zealously 
guard.    We  seek  to  protect  this  asset  by  constantly 
striving to build a sustainable entity that balances its own 
interests with those whom we serve. We are aware that 
good  corporate  governance  promotes  and  support 
integrity and ethical conduct and so we are particularly 
attentive to the practice of sound coporate governace 
principles.

The company is governed by a board of directors that 
provides oversight on a consitent basis.

For more information, visit www.genac.com

15

Business Model
Business Model

We aim to be a leader in the insurance market providing a well-established brand 
that offers intelligent solutions that anticipate the needs of our clientele.

Distribution 
Partners

Sales

General 
Accident 
Collection  
of 
Insurance 
Solutions

A
d
v
c
e

i

Our Customers

Government 
& Regulators

n
o

i
t

a
e
r
c
e
u
a
v
t
s
u
r
T

l

Our Staff

Our Shareholders

Business Partners

Our Business model is supported by sound fi nancial management based on 
disciplined risk management and a policy geared towards meeting our liquidity and 
capital requirements.

16 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

 
                   
 
 
 
 
 
 
 
Management Discussion and Analysis
Management Discussion and Analysis

On  the  premium  side,  2016  saw  a  reduction  in  total 
premium income year on year, the fi rst in two decades.  
The  property  class  saw  a  reduction  of  12.7%;  this 
was  somewhat  cushioned  by  good  volume  growth 
in  all  other  signifi cant  lines  of  business  resulting  in  an 
overall  single  digit  shortfall  of  8%  below  prior  year’s 
performance. Insurance is our core business and where 
prices have reached unsustainable levels, we continue 
to stick to disciplined underwriting by withdrawing from 
unprofi table  businesses  causing  gross  premiums,  as 
expected to contract slightly.  Inspite of the challenging 
and competitive environment we remain committed to 
long term success rather than short term gains.

Complementing our underwriting profi t, Investment and 
other income amounted to $383.07 million compared to 
$221.04 million for 2015.  One of the main drivers was the 
realization of fair value gains arising from the disposal of 
equity investments. The company saw an improvement 
in  foreign  currency  gains  year  on  year  earning  $49.42 
million compared to $35.31.  Invested assets grew by 8% 
from  $2.38  billion  to  $2.56  billion  due  to  a  combination 
of  acquisition  and  revaluation  of  foreign  denominated 
invested assets.

HIGHLIGHTS FOR THE 
YEAR
Gross written premium

 2016

2015

5.65 b

6.11 b

Underwriting profi t

45.60 m 

114.65 m

Investment and other income 383.07 m 221.4 m

Net Profi t before tax

404.24 m 303.45 m

Equity at book value

1.96 b

1.78 b

Financial Strength

During the year under review the stock market  continue 
to see growth with the result that the company’s market 
capitalization  improved  over  prior  year  to  $2.78  billion, 
an increase of 9% up from $2.55 billion, an indication of 
investor’s confi dence.

During  2016,  we  maintained  our  fi nancial  strength  and 
we are pleased to present an improved balance sheet. 
Total  assets  of  $4.9  billion  increased  by  11%  up  from 
$4.4  billion  of  prior  year.  Investment  portfolio  of  $2.56 
billion grew by 8%, up from $2.38 billion.  Cash and cash 
equivalent were $1.08 billion compared to $1.0 billion in 
2015. 

On  the  lilability  side,  Insurance  liabilities  were  $2.79 
billion due mainly to actuarial increases in our insurance 

For more information, visit www.genac.com

17

Sharon Donaldson

Chief Executive Offi cer

General  Accident  saw  a  year  of  robust  performance 
combining  profi tability  and  solvency 
in  a  market 
characterized by a steep downward slide in prime rates 
that continued unabated for the greater part of 2016. 

This  year’s  profi table  results  are  especially  heartening, 
considering  a  rather  active  year  of  non-cat  losses, 
propelled mainly by our continued good fortunes in yet 
another  year  of  benign  catastrophe  activities  and  an 
exceptionally good investment performance. Looking at 
2016, the company wrote $5.65 billion of gross premiums, 
producing  a  net  written  premium  of  $1.22  billion  and 
although a modest growth [ 3% over prior year] by our 
standard, we were still able to generate a 19.5% return 
on  equity.    On  the  investment  side;  we  were  able  to 
generate 14.6% return on invested assets.

FINANCIAL PERFORMANCE

Profi tability
2016 was yet another challenging year as the price levels 
of the insurance products trended downwards with the 
effect that profi tability margins fell below expectations.  
The  market  continued  to  face  increased  competition 
from global players that produced a negative impact on 
rates.  Against the backdrop of a diffi cult and competitive 
business  environment,  General  Accident  posted  a  net 
profi t  of  $404.2  million  compared  to  prior  year  $303.4 
million.    Notwithstanding  a  year  of  deteriorating  loss 
experience we produced an underwriting profi t, and this 
positive technical result is particularly gratifying in a year 
where the industry experienced major losses.

Management Discussion and Analysis
Management Discussion and Analysis

reserves.

The  company  continues  to  demonstrate  careful  use  of 
capital  across  all  divisions,  generating  a  strong  return  on 
equity of 19%.

Overall, free cash fl ow for the year increased by 11% over 
prior year.  Cash fl ow from operating activities was $177.9 
million compared to prior year $157.4 million.  The improved 
variance being a result of signifi cant improvements in cash 
collections.

The positive net cash outfl ow from investing activities was 
$61.6 million arising from the timely disposals of a few major 
investments.

Free cash fl ow is 

the aggregate 

of cash fl ows 

from operating 

activities less 

taxes deducted 

at source plus 

net cash from 

investing activities.

Capital Position

General Accident’s capital base remains fairly stable and is 
in compliance with the main capital adequacy and liquidity 
metrics  prescribed  by  the  Financial  Services  Commission 
that requires the company to maintain a minimum of 250% 
capital to risk weighted asset [MCT] and a liquidity ratio of 
95%.  At our reporting date the MCT ratio was 270% and our 
liquidity ratio 119%.  

We  remain  committed  to  maintaining  adequate  liquidity 
and capital positions as we continually balance the capital 
requirements of our shareholders, customers and regulator.

We  are  pleased  to  report  that  we  continue  to  enjoy  the 

support  of  our  reinsurance  partners  and  we  successfully 
renewed our 2017 treaty.
Our  combined  ratio  of  94%,  although  not  as  robust  as 
prior  year  [2015  85%],  remains  encouragingly  positive;  an 
indication  that  we  produce  adequate  premium  income 
coverage  for  claims  costs  and  overheads.    In  the  main, 
we aim to keep the combined ratio as low as possible by 
employing  disciplined  underwriting  and  judicious  claims 
management.

Looking Forward

General  Accident  expects  the  underlying  profi tability  to 
continue  despite  the  ongoing  fi erce  competition  in  the 
market.    We  are  confi dent  that  our  diversifi ed  investment 
portfolio  is  well  positioned  to  provide  a  stable  yield.      Our 
success over the last 20 years is as a result of a clear vision.

faced  with 

Despite  being 
increasingly  competitive 
conditions  and  possible  further  rate  softening,  we  will 
continue to look for growth opportunities.  Our underwriters 
will  continue  to  work  diligently  to  fi nd  the  best  growth 
opportunities.

We remain focused on efforts to use innovation to garner 
profi table  business  and  reduce  overheads.    Our  2017 
strategy  is  a  continuation  of  the  new  strategic  direction 
we  took  in  2015  designed  to  produce  greater  personal 
lines  coverage  with  wider  business  risk  coverage.    In  the 
latter  part  of  2016  we  moved  into  new  unfamiliar  market 
segments  and  we  are  pleased  to  report  that  we  have 
somewhat outperformed our long-term expectations.

We  have  strengthened  our  marketing  team,  added 
product  capability,  expanded  our  reach  outside  the 
corporate areas and strategically focused on building our 
newest product brand.

Our  goal  for  this  brand  is  rather  ambitious  as  we  strive 
to  create  a  preeminent  specialized  product  that  will 
complement our existing product line.

We  remain  committed  to  providing  double  digit  returns 
to  our  shareholders,  despite  the  challenging  operating 
conditions,  by  growing  operating  earnings  and  pursuing 
other  income  streams.    Our  track  record  of  a  decade  of 
profi table performance speaks for itself.

We entered 2017 with great momentum and we believe that 
the  planned  improvements  in  our  Information  technology 
platform will continue to produce even greater operational 
effi ciencies and signifi cant savings.  General Accident has 
remained resilient in the face of many challenges and has 
provided our shareholders with returns in excess of 11% for 

18 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Management Discussion and Analysis
Management Discussion and Analysis

multiple years.

We are on solid fi nancial ground and with the help of 
our  staff  are  well  positioned  to  continue  the  success 
story.  We work hard to attract the right talent and we 
are  cognizant  of  our  responsibility  to  provide  a  high 
morale-working environment. We continue to push our 
Internship programme, which has been very successful 
in  attracting  some  of  the  country’s  best  graduate 
talents.

Our  strategy  to  create  long-term  value  of  sustained 
profi tability combines clear portfolio choices supported 
by  our  business  intelligence  functions.  Further,  we 
assure you that we are ideally positioned to leverage 
changes in legislation to the benefi t of all stakeholders.

I would like to acknowledge the Board of Directors for 
providing  such  great  insight,  guidance  and  support 
to  the  management  and  staff.    For  the  employees’ 
hard  work  over  the  past  year,  I  say  thank  you.    Your 
dedication and commitment are what make General 
Accident  great.    To  our  business  partners,  thank  you 
for your continued support and involvement.  You are 
important to our business.

We will continue to work hard and make every effort to 
fulfi ll your expectations again in 2017.

For more information, visit www.genac.com

19

Our Community
Our Community

We  have 
that  our 
recognised  as  a  company 
responsibilities  as  a  corporate  citizen  extends  beyond 
the walls of our buildings.  With the input from our staff, 
we were able to provide the much needed support to 
varied activities during 2016.

Environment

The  environment  is  critical  to  our  existence.    Over  the 
years,  the  awareness  for  a  clean  and  wholesome 
environment  has  seen  corporations  and  individuals 
increasing  their  involvement  with  associations  that  are 
committed  to  keeping  the  environment  safe.    This  we 
endorse and as such continue to provide the Jamaica 
Environment Trust with fi nancial as well as other resources 
necessary for them to operate effectively.  

Sports

As  we  operate  in  the  country  of  some  of  the  world’s 
greatest  athletes,  we  cannot  help  but  to  be  involved 
in  supporting  the  development  of  sports  by  providing 

sponsorship to various sporting activities.

20 General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Our Community
Our Community

Other Support

Recognising that if we team together we achieve more, on an annual basis our staff is involved in the main activities that 
are sponsored by other orgainisations. Every year we encourage our staff to build their own social responsibility profi le 
and with our support they have actively participated in the Sigma Run and Relay For Life. 

SIMGA ANNUAL RUN & WALK

General Accident’s Broker  
Services Manager, Careen Nolan 
makes a cheque presentation to 
the Chair of the National Child 
Month Committee Dr. Pauline 
Mullings.

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

21

Governance
Governance

Good  corporate  governance  promotes  sustainable 
value for all our stakeholders.  

The Conduct Review Committee

The  conduct  review  committee  has  responsibility  for 
oversight  of  and  advice  to  the  Board  on  policies  and 
procedures  to  ensure  that  the  company  conducts  its 
affairs responsibly and in keeping with our values and the 
broad requirements of the Regulator.

The Audit Committee

The  committee  has  responsibility  for  the  oversight  and 
advice  to  the  Board  on  all  matters  relating  to  fi nancial 
reporting,  internal  controls  and  approach  of  fi nancial 
reports to external bodies.  

Investment and Loan Committee

The 
the 
Investment  and  Loan  Committee  has 
responsibility to drive the company’s investment strategy 
ensuring that all compliance requirements are met, inter 
alia, liquidity, quality and term of investments.

Board Meeting and Committee Meeting

We are pleased to report that our board and comittee 
meetings  are  supported  by  all  members  and  meetings 
are well attended. 

Face to face committee meetings are held at least four 

times each year and more often if so warranted.

Our corporate governance report describes the structure, 
rules and procedures that we believe are necessary for 
effective governance of the company’s affairs.

General Accident is overseen by the Financial Services 
Commission  and  as  a  public  interest  entity  we  aim  to 
establish  and  maintain  strong  corporate  governance 
and risk management systems as well as effective internal 
controls that are appropriate for our business activities.

Our corporate governance principles are incorporated 
in our corporate governance policies; reviewed annually 
to ensure continuing relevance and appropriateness.

Board of Directors

General  Accident  Board  of  Directors  is  responsible  for 
determining  the  guiding  principles  of  the  compay’s 
business plans. The Board consists of eleven (11) members 
under the leadership of the chairman, Mr. Paul Scott, and 
is responsible for determining the overall strategy of the 
company  and  the  supervision  of  senior  management.  
Board  members  are  elected  by  shareholders  at  the 
AGM.

We  recognize  that  the  directors  contribution  is  a  key 
factor in our success and so board selection is carefully 
considered.  Our Board consists of individuals with wide 
ranging  relevant  backgrounds,  experience,  skills  and 
knowledge which creates a good balance.  The Board 
benefi ts  from  broad  educational,  professional  and 
cultural backgrounds of its members, which collectively 
include  fi nancial  services,  engineering,  accounting 
and  manufacturing  as  well  as  legal  and  regulatory 
experience.

Board’s Advisory Committees

Board  appointed  committees  are  in  place  to  provide 
guidance  on  all  operational  and  strategic  matters 
and  make  recommendations.  There  are  four  (4)  such 
committees:  -  the  Compensation  Committee,  the 
Conduct Review Committee, the Audit Committee and 
the Investment and Loan Committee.

The Compensation Committee

This committee is responsible for overseeing the decisions 
on  the  remuneration  package  and  to  ensure  that  it 
promotes  a  high  performance  culture  and  is  aligned 
with our risk management principles.

22

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

General Accident Board
General Accident Board

P.B. Scott 
(appointed November 1998)
Chairman

Sharon Donaldson 
(appointed March 2008)
Managing Director

Mr. P.B. Scott is the Chairman and Chief Executive  
Offi cer of Musson Group and its principal shareholder. 
He also serves as Chairman of General Accident and 
Musson’s  subsidiaries  and  affi liates  including  Facey 
Group Ltd, T. Geddes Grant (Distributors) Ltd.,  
Seprod, Eppley Ltd. and PBS Group Ltd. Mr. Scott also 
serves as a director of several other companies and 
organisations, including the development Bank of  
Jamaica  (DBJ).  He  is  a  member  of  Electricity  Sector 
Enterprise Team (ESET), Economic Programme  
Oversight Committee(EPOC) and director of  
American Inter-national School of Kingston (AISK).

He is currently the Honorary Consul General in  
Jamaica for the Republic of Guatemala and is a keen 
sailor  and  is  married  to  Jennifer  an  Attorney  at  Law. 
Together they have two children. In August 2016, he 
was elected President of the Private Sector  
Organisation of Jamaica.

Sharon  Donaldson  is  the  Managing  Director  of  the 
Company. She has been responsible for driving its  
recent growth in and for overseeing its prudent  
underwriting and risk management strategy. 

Ms. Donaldson has been with the Company for over 
20 years, fi rst joining as the Financial Controller in 1989 
before becoming Managing Director in 2001.  
In addition to her responsibilities at the Company,  
Ms. Donaldson is a Director of Musson (Jamaica)  
Limited. 

Ms. Donaldson holds an LLB from the University of  
London,  England,  an  M.B.A  from  University  of  Wales. 
She is a Chartered Accountant, a fellow member of 
the Institute of Chartered Accounts of Jamaica and 
an attorney at law.

Melanie Subratie 
(appointed March 2002)
Deputy Chairman

Melanie Subratie is the Deputy Chairman of the  
Company. She is an honours graduate of the London 
School of Economics, and is currently the chairman of 
Transaction Epins Limited, Productive Business  
Solutions (Jamaica) Limited, Musson Foundation and 
Seprod Foundation. She is the Vice Chairman of  
Musson (Jamaica) Limited. 

She serves on all the boards of the subsideries of the 
musson  group.  Mrs  Subratie  return  to  Jamaica  over  
ten years ago, after working the Financial Services  
Division of Deloitte & Touche, U.K. She also worked for 
startup  political news service DeHavilland.

Dr. Nigel L. Clarke 
(appointed August 2011)
Non Executive Director

Dr. Clarke is Deputy Chairman and Chief Financial  
Offi cer of the Musson Group of Companies and serves 
on the Board of Directors of all Musson companies  
including,  General  Accident,  Facey  Group,  T.  Ged-
des Grant and their subsidiaries, among other group 
companies. 

In  addition  he  is  Chairman  of  Eppley  Limited  and 
Deputy  Chairman  of  the  PBS  Group.  Dr.  Clarke  is  a 
member  of  the  Executive  Committee  of  the  Board 
of Seprod and sits on the Board of Directors of all its  
subsidiary companies.

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

23

 
 
 
 
 
 
 
 
 
 
General Accident Board
General Accident Board

Geoffrey Messado 
(appointed May 2001)
Non Executive Director

Jennifer Scott 
(appointed December 2009)
Non Executive Director

Geoffrey Messado is a non-executive Director of the 
Company  and  is  Chairman  of  the  Audit  Committee 
of the Board. 

Mr. Messado is also the Financial Controller of the  
Musson Group, and he serves as a director of certain 
subsidiaries  and  affi liated  companies.  He  also  serves 
as Chairman of Mapco Printers Limited and as a  
director of Edgechem(Jamaica) Limited, the Coffee 
Industry Board, Clarendon DistillersLimited, Spirits Pool 
Association and Caribbean Molasses Company    
(Jamaica) Limited. 

Mr. Messado is a Chartered Accountant, FCA, FCAA, 
ATII.  He  is  also  the  Past  President  of  the  Jamaica  Ex-
porters Association.

Jennifer Scott is a non-executive Director of the Board 
of the Company. Mrs. Scott holds a B.Sc.(Hons) in  
Psychology from Newcastle University, United  
Kingdom.  She  later  gained  a  Graduate  Diploma  in 
Legal Studies from Keele University, UK, the Certifi cate 
of  Legal  Practice  from  the  College  of  Law,  London 
and was admitted as a Solicitor of Supreme Court of 
England and Wales. 

She attended Norman Manley Law School, and was 
admitted  as  an  Attorney-at-Law  of  the  Supreme 
Court of Jamaica. She is a member of the legal  
practice of Clinton Hart & Co., Attorneys-at-Law. 

Nicholas A. Scott 
(appointed July 2011)
Non Executive Director

Dr. Ralph Thompson, C.D. 
(appointed January 1993)
Non Executive Director

Nicholas Scott is a non-executive Director of the  
Company.  Mr.  Scott  is  the  Chief  Investment  Offi cer 
of  the  Investment  and  Financial  Services  businesses 
of the Musson Group. He is also a Director of Sperod 
Limited. He returned to Jamaica in 2009 after working 
as a private equity investor and investment banker at 
the  Blackstone  Group  and  Morgan  Stanley    in  New 
York and Brazil.

Mr.  Scott  holds  a  B.Sc.  in  Economics  (Magna  Cum 
Laude)  from  the  Wharton  School  at  the  University  of 
Pennsylvania,  an  M.B.A  (Beta  Gamma  Sigma)  from 
Columbia Business School and a M.P.A. from the  
Harvard Kennedy School of Government.

Dr. Ralph Thompson is a non-executive Director of the 
Company. He is also the Chairman of the  
Conduct Review Committee of the Board.

Dr. Thompson was formally the Managing Director  
of C.D. Alexander Realty Company Limited and was 
formerly the Chief Executive Offi cer of Seprod Limited.
He  serves  as  a  director  of  several  entities  within  the 
Musson  Group  including  Musson  (Jamaica)  Limited 
and T. Geddes Grant Limited. Dr. Thompson is also a 
former member of the New York Bar.

24

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

 
 
General Accident Board
General Accident Board

Duncan Stewart 
(appointed August 2011)
Independent Non Executive Director

Christopher Nakash
 (appointed December 2006)
Independent Non Executive Director

Christopher Nakash is an independent non-executive 
Director  of  the  Board  of  the  Company.  Mr.  Nakash 
brings  to  the  Board  his  management  experience, 
gained as Chief Executive Offi cer of Nakash  
Construction & Equipment Limited. 

In the past, Mr. Nakash also served as General  
Manager of Netstream Global (2003 to 2008), and  
he was also a founding member and Director of the 
Riverton  Improvement  Association  and  Intelligent 
Multimedia Limited. Mr. Nakash holds a BBA from  
University of New Brunswick, Canada.

Duncan  Stewart  is  an  independent  non-executive 
Director  of  the  Company.  Mr.  Stewart  is  the  Gen-
eral  Manager  of  Stewart  Motors  Limited  and    is  also 
involved  in  related  family  businesses  Stewart’s  Auto 
Sales  Limited  and  its  affi liated  companies,  Stewart’s 
Auto  Paints  Limited,  Tropic  Island  Traing  Company 
Limited and Silver Star Motors Limited. 

Mr.  Stewart  joined  as  a  third  generation  member     
after graduating from McGill University with a B.Eng. 
(Mech). 

Mr. Stewart is also a director of the Automobile  
Dealers  Association  and  the  Richard  and  Diana 
Stewart Foundation. He is  also a sponsor of the fam-
ily  charity,  Kind  Hearts,  which  is  run  by  his  children 
and their cousins. Mr. Stewart is a past National Rally 
Champion.

Matthew Lyn  
(appointed July 2015)
Non Executive Director

Matthew Lyn is an independent non-executive  
Director of the Board of the Company. Mr. Lyn is the 
Chief Operating Offi cer of CB Group.

Mr.  Lyn  is  a  past  student  of  Campion  College  and 
holds a Bachelor of Business Administration  
(Accounting) from Emory University.

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

25

 
Leadership Team
Leadership Team

Maureen Hall
General Manager

Ms. Maureen Hall is the General Manager of the  
Company  with  direct  responsibility  for  the  Claims 
and Underwriting Departments. Ms. Hall has been 
with  the  Company  for  over  20  years.  She  joined 
the Company in 1989 as Credit Controller,  
was  appointed  Marketing  and  Customer  Service 
Manager in January 1991 and later Claims  
Manager in June 1994. She was promoted to  
General Manager in 2006.

Ms. Hall has also held executive posts at    
Kingston  Terminal  Operators  Limited  and  Allied 
Insur¬ance  Brokers  Limited.  She  also  served  as 
Coach  of  Jamaica’s  National  Netball  Team  for 
many years and remains a member of the sport’s 
international coaching committee. 

Ms. Hall holds a B. Ed (Hons) degree from the  
University of Sussex, England, as well as a Diploma 
in Mass Communication from the University of the 
West Indies, and a M.B.A from Manchester, Univer-
sity England. Ms. Hall is also an associate member 
of the Chartered Insurance Institute (UK)

Cheryll Henry
Human Resources & Facilities 
Manager

Ms. Cheryll Henry is the Human Resources and  
Facilities Manager of the Company. Ms. Henry has 
been  with  the  Company  for  over  15  years.  She 
joined the Company in 1996 as an Administrative 
Supervisor  and,  notably,  within  a  10  year  period 
she  rotated  through  every  division,  and  was  also 
appointed Operations Manager of Orrett &  
Musson Investment Company Limited, a former  
subsidiary of the Company.                            

Ms. Henry holds a Bachelors degree in  
Management  Studies  from  the  University  of  the 
West  Indies  and  a  Diploma  in  Human  Resource 
Management from the   Institute of Management 
& Production.

26

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

 
 
Leadership Team
Leadership Team

Gregory St Hugh Foster
Chief Financial Offi cer.

Mr. Gregory Foster is the Chief Financial Offer with 
responsibility  for  leading  the  fi nance,  accounting 
and treasury function. Mr. Foster joined the  
Company in August 2014 after 8 years at   
PricewaterhouseCoopers where he held the  
position of an Assistant Manager in their Audit and 
Assurance  De-partment.  He  has  accumulated 
over seven years of experience in providing audit 
services  to  a  wide  spectrum  of  clients,  including 
government/public sector, fi nancial services, and 
manufacturing and distribution.

Mr. Foster is also part-time lecturer at Richmond  
Academy  (an  ACCA  gold  approved  learning 
center. 

Mr. Foster obtained his ACCA professional  
qualifi cation in 2006 and is also a member of  
Institute  of  Chartered  Accountants  of  Jamaica 
(ICAJ).

Douglas Hayden 
Information Technology Manager 

Mr. Douglas Hayden join the company in  
December 2014. He came to us with over twenty 
years of experience in the Information  
Technology discipline, twelve of those years being 
at the   management level. 

He holds a Bachelor’s degree in Computer  
Science from Florida International University, a  
diploma in Information Technology from the  
University  of  Technology  and  several  professional 
certifi cations including Information Technology  
Infrastructure Library (ITIL v3).

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

27

 
Leadership Team
Leadership Team

Janette Cole Smith
Compliance Manager

Mrs.  Janette  Cole  Smith  is  the  Compliance  and 
Operations Offi cer of the Company. She rejoined 
the  Company  in  January  2014.  She  has  over  20 
years of experience as a senior manager in the  
fi nance and insurance industry.  Her last post was 
as the AVP of Operations at Proven Wealth Ltd. 

Mrs. Cole Smith is a Chartered Accountant and a 
fellow member of the Institute of Chartered  
Accountants of Jamaica.

Andrea Muir Gibbs                         
Underwriting Manager

Mrs.  Andrea  Muir-Gibbs  joined  the  company  in 
2013.  She  is  the  Underwriting  Manager  in  charge 
of Underwriting. Mrs. Muir-Gibbs has over 15 years 
of experi¬ence in the insurance industry. 

She is a Chartered Insurer and a member of the  
Chartered Insurance Institute (UK).

28

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

 
 
Leadership Team
Leadership Team

Tracey-Ann Thompson
Operations Manager

Miss Tracey-Ann Thompson joined the company in 
2008. She is the Operations Manager for Underwrit-
ing Department of the Company. Miss Thompson 
has  over  7  years  of  experience  in  the  insurance 
industry. 

She is the holder of a Bachelor of Science Degree 
in Banking and Finance and is currently pursuing a 
Master  of  Science  Degree  in  Enterprise  Risk  Man-
agement and is a Certifi ed Insurance Technician 
from the College of Insurance Professional Studies.

Joseyane Nevers
Claims Manager

Miss Joseyane Nevers joined the company in 2009. 
She is the Assistant Claims Manager for the Claims 
Department of the Company. Miss Nevers has over 
7 years of experi¬ence in the insurance industry. 

She is the holder of a Bachelor of Science Degree 
in Marketing and International Business and a LLB  
and holds certifi cates in Property, Motor and  
Liability  Insurance  form  the  College  of  Insurance 
Professional Studies.

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

29

 
 
Leadership Team
Leadership Team

Careen Nolan
Broker Services Manager

Ms.  Careen  Nolan  began  her  insurance  career 
with  General  Accident  in  January  1992,  where 
she  worked  in  the  Underwriting  department  and 
held  various  post,  the  last  being  Underwriting  Su-
pervisor  when  she  resigned  in  June  1996.  She  re-
turned in 2007, as the Underwriting Manager and 
worked briefl y with the company for two years, un-
til she decided to follow other career aspirations.   
In January 2017, Miss Nolan rejoined the company 
and she was appointed Broker Services Manager.  
She brings to her new position a wealth of  
knowledge in Risk Management.

Careen has a Bachelor of Science Degree in  
Computing with Management Studies from the  
University  of  Technology  and  she  has  a  MBA  in 
General Management.

Janille Jarrett
Underwriting Manager 
AutoSmart Business Unit

Mrs. Janille Jarrett joined General Accident in May 16, 
2005,  and  she  has  worked  in  the  Customer  Service, 
Underwriting  and  Broker  Services  departments.  She 
advanced through the ranks and held the position of 
Underwriting Supervisor up to August 2015, when she 
migrated.  

She re-joined us in July 2016 and was appointed    
Underwriting Manager -AutoSMART, which is a  
specialized insurance business unit within General 
Accident.

30

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

Leadership Team
Leadership Team

Tanya Thomas
Busniess Intelligence Manager

Miss Tanya Thomas joined the Company in July 30, 
2012 as a Data   Analyst and in April 2015 she was 
promoted  to  Senior  Data  Analyst.    She  has  prior 
experience  in  the  fi eld  of  management,  having 
been employed for four years as an Administrative 
Manager with Quick Signs Ltd.

She is the holder of a Bachelor of Science Degree 
in Computing with Management Studies.

For more information, visit www.genac.com

31

Corporate Data
Corporate Data

Chairman
Deputy Chair
Managing Director

DIRECTORS:

P.B. Scott 
Melanie Subratie 
Sharon Donaldson 
Ralph Thompson
Geoffrey Messado
Jennifer Scott
Christopher Nakash
Nicholas Scott
Nigel Clarke
Duncan Stewart

Matthew Lyn

CORPORATE SECRETARY:

Geoffrey Messado

APPOINTED ACTUARY:

Josh Worsham, FCAS, MAAA

AUDITORS:

PricewaterhouseCoopers

BANKERS:
First Caribbean International Bank

ATTORNEYS:

DunnCox
Kingston, Jamaica W.I.

REGISTERED OFFICE:

58 Half Way Tree Road
Telephone: (876) 929-2451
Fax: (876)929-1074
Email: info@genac.com
Website: www.genac.com

REGISTRAR:

Jamaica Central Securities Depository

32

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Disclosure of Shareholdings
Disclosure of Shareholdings

Shareholdings of Top 10 Shareholders

Shareholders 

Shares 

Percentage

1.  

Musson Jamaica Limited  

824,999,989 

80.00

2.         Mayberry West Indies Limited 

3.         Apex Pharmacy  

4. 

JCSD Trustee Services Ltd. Sigma Venture  

5.         Mayberry Managed Client Account 

6. 

Lloyd Badal 

7.         First Caribbean Int’l Sec. Ltd. A/C B.U.T 

8.        

Lancedale Farquharson   

9.         Sagicor Pooled Equity Fund 

10.       P.A.M Ltd – Pooled Pension Equity Fund 

36,562,279 

11,588,279 

9,121,759 

6,963,288 

6,232,040 

5,029,666 

4,571,693 

4,251,700 

4,128,000 

3.54

1.12

0.88

0.67

0.60

0.49

0.44

0.41

0.40

Shareholdings of Directors

Director 

P.B. Scott 
Nigel Clarke 
Melanie Subratie 
Sharon Donaldson 
Duncan Stewart  
Nicholas Scott 
Christopher Nakash 
Geoffrey Messado 
Ralph Thompson 
Jennifer Scott 
Matthew Lyn 

Direct  

Nil 
2,475,248 
Nil  
3,450,198 
2,475,190
1,980,198 
1,698,020 
1,000,000 
Nil 
Nil 
Nil 

Connected

824,999.989
Nill
824,999.989
177,758

Nill
Nill 
Nill
Nill
Nill
Nill

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

For more information, visit www.genac.com

33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Disclosure of Shareholdings
Disclosure of Shareholdings

Shareholdings of the Management Team

Manager 

Maureen Hall  
Cheryll Henry 
Gregory Foster 
Tracey-Ann Thompson 
Janielle Jarrett 
Douglas Hayden 
Andrea Muir Gibbs 
Janette Cole-Smith 
Tanya Thomas 
Joseyane Nevers 
Careen Nolan 

Stock Trading

Direct  

2,362,000  
1,980,198 
350,000   
50,000 
25,000 
Nil 
Nil 
Nil 
Nil 
Nil 
Nil 

Connected

38,000
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil

General Accident’s ordinary shares traded on the Jamaica Stock Exchange (JSE) under the symbol GENAC. 

Quarterly high and low closing market of the stock in 2016 were as follows:

Quarters 

Q1 2016  
Q2 2016  
Q3 2016  
Q4 2016  

2016

High    

$3.00 
$2.05 
$2.40 
$3.00 

Low

$3.00
$2.00
$2.25
$2.80

34

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Appendices
Appendices

General Accident Insurance Company Jamaica Limited.  ANNUAL REPORT   2016-

For more information, visit www.genac.com

35

Notes

For more information, visit www.genac.com

Notes

For more information, visit www.genac.com

Form Of Proxy
Form Of Proxy

“ I/We _____________________________________________________________(insert name)of _________________________________

________________________________(address) being a shareholder(s) of the above-named Company, hereby 

appont:________________________________________________________________(proxy name) of ____________________________

_________________________________________(address) or failing him, ___________________________________________________..

____________________________(alternate proxy) of _____________________________________________________________________

_______________________________________________________________(address)

as my/our proxy to vote for me/us on my/our behalf at the Annual General Meeting of the Company to be held at 10 
am on June 21, 2017, at 58 Half Way Tree Road and at any adjournment thereof . I desire this form to be used for/
against the resolutions as follows (unless directed the proxy will vote as he sees fi t):

No. 

                  Resolution details        

                                                Vote for or against

       (tick as appropriate)
    ORDINARY RESOLUTIONS

1.   To receive the report of the Board of Directors and the audited accounts 
       of the Company for the year ended December 31, 2016.

2.    To authorise the Board of Directors to re-appoint PwC as the Auditors 
        of the Company and to fi x their remuneration.

For             Against

For             Against

To re-appoint the following Directors of the Board, who have resigned by rotation in accordance with 
the Articles of Incorporation of the Company and, being eligible, have consented to act on re-appointment.

3.(a) To re-appoint Jennifer Scott a Director of the Board of the Company.. 

3.(b) To re-appoint Nicholas Scott as a Director of the Board of the Company.

For             Against

3.(c) To re-appoint Nigel Clarke as a Director of the Board of the Company. 

4(a) To authorise the Board of Directors to fi x the remuneration of the Directors. 

5.  To approve the aggregate amount of interim dividends declared by the 

     Board during the fi nancial  year ended 31st December 2016, being

     $175,003,125 or 16.97 cent per ordinary share, as the fi nal dividend 
     for that year.        

For             Against

For             Against

For             Against

For             Against

Signed this        day of                                2017:               

Signed:     _____________________________________ (signature of primary shareholder)                        

Signed:     _____________________________________ (signature of joint shareholder, if any)                 

Name:      _____________________________________  (print name of primary shareholder)

Name:      _____________________________________  (print name of joint shareholder, if any)