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FY2024 Annual Report · GetBusy
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ANNUAL REPORT & ACCOUNTS
31 DECEMBER 2024
GETBUSY PLC - 10828058

CONTENTS
OVERVIEW
Our strategy
4
At a glance
5
Our values
7
STRATEGY AND RESULTS
Our products and capabilities
8
Our markets
10
CEO’s review
11
Financial review
14
CORPORATE GOVERNANCE
The board
16
Governance
18
Risk management
23
Remuneration report
25
Audit committee report
29
Directors’ report
33
Independent auditor’s report
35
FINANCIAL STATEMENTS
Group financial statements
41
Company financial statements
64
Note on Alternative Performance Measures
A variety of Alternative Performance Measures and software-specific terms are 
used throughout this report.  Please refer to Note 2 to the financial statements 
for an explanation of the Alternative Performance Measures and a glossary of 
terms.

OUR MISSION IS TO 
BUILD SOFTWARE THAT 
MAKES PEOPLE 
PRODUCTIVE AND 
HAPPY

OUR STRATEGY
Our strategy seeks to deliver material cash returns to 
shareholders over the medium term together with the 
creation of longer-term shareholder value in large and 
attractive markets. 
We are building a strategically valuable business in the US 
accounting market, through SmartVault, that we believe 
will enable substantial value realisation for shareholders in 
the medium term.  Additionally, we are capitalising on our 
excellent reputation and heritage within professional 
services to establish and scale Workiro in the ERP market, 
building long-term shareholder value. 
The Group is committed to sustained investment, from its 
current funds and further self-generated cash resources, in 
the pursuit of both medium- and long-term growth.  The 
underlying Virtual Cabinet and Workiro business remains 
profitable and very cash generative, and our SmartVault 
business has reached a scale at which it will generate 
rapidly increasing EBITDA margins and cashflows over the 
next couple of years. 
We believe there is a substantial long-term growth 
opportunity for software that supports the productivity of 
knowledge workers, enhances their working day by 
improving workflows, and contributes to the profitability of 
the organisations that employ them.  AI capabilities will be 
transformational in these markets.  This opportunity is 
supported by enduring structural drivers such as stricter 
regulatory requirements, a more hostile cybersecurity 
landscape, tightening labour markets and increasing 
workforce flexibility demands. 
By remaining focused on specific, valuable markets, in 
particular the accounting market, we continue to build a 
high quality, sticky customer base for whom our products 
have infrastructural characteristics.  We believe this high-
value, professional customer base is strategically very 
attractive as a result of the combination of the enviable 
access we have to a very well-defined set of customers 
with similar software requirements and the platform 
characteristics of our products, which provide a content 
spine integrated with multiple core business applications.   
Whilst medium-term growth is expected to be driven 
largely by the accounting market, in which we are 
experienced and proven, growth over the longer-term is 
expected to be significantly enhanced by the opening of 
larger enterprise markets and the provision of enterprise 
content management solutions via Workiro.  As in 
accounting, we expect success to come through the depth 
of our integrations with other mission-critical software 
platforms, such as ERP applications.  The scale of the 
Workiro opportunity warrants the sustained investments 
we are making with the expectation that the solution will 
continue to open substantially larger markets over the 
longer term. 
Our 
competitive 
edge
Focus on high value markets.
We have deep cumulative knowledge and 
experience of the requirements of our chosen 
markets, enabling us to create highly relevant 
and valuable solutions for those markets.
First class, human customer service.
We empower our people to do everything they 
can to make our customers productive and 
happy, leading to 98%+ customer satisfaction 
scores.
Deep integrations.
Our products integrate deeply into a wide 
variety of mission-critical software, such as 
practice management, ERP, tax and accounting 
applications, helping our customers to build 
best-of-breed technology stacks to power their 
business.
 
Strong partnerships.
Working in partnership with other leading 
software providers, such as Intuit, Turnkey IPS 
and NetSuite, helps us to build stronger, 
exclusive integrations that deliver an 
outstanding user experience and sticky 
customers. 
Continuous development.
Agile methodologies and rapid product iteration 
enable us to release feature improvements, 
performance enhancements and new 
capabilities at least monthly, ensuring 
customers receive ever- increasing value from 
our products.
Culture of innovation.
By staying close to our customers, we’re able to 
identify new challenges for our product teams to 
solve, encouraging our brilliant teams to 
innovate and create novel solutions that 
broaden our offering.
4

AT A GLANCE
Leader in productivity software for 
professional and financial services.
Around 30% of the top UK accounting and professional 
services firms trust us to manage and secure their most 
sensitive data and documents.  
Our 25-year history, deep expertise and innovative culture 
has positioned us as the clear leader in document 
management and productivity software for accountants, with 
a strengthening position in the broader professional and 
financial services markets.
Attractive markets with compelling drivers.
Our markets are substantial and resilient, with strong demand 
stimulated by compelling drivers. We are part of businesses’ 
investment in digital transformation programmes and 
anytime, anywhere working. Accelerating global consumer 
privacy legislation is mandating businesses to implement 
systems to secure and control their data and documents.
Sophisticated cyber-attacks are driving the need for even 
higher IT spend.
Scalable SaaS business model with £21.6m 
ARR.
Over 97% high margin recurring subscription revenue, high 
customer retention rates and low levels of customer 
concentration provides us with excellent revenue and cash 
visibility. We have developed highly predictable
and transactional customer acquisition models, that together 
with high lifetime values, have delivered 15% compound 
annual growth in our SaaS annualised recurring revenue 
since IPO. These factors provide us with a stable foundation 
and high levels of confidence to invest in long term growth.
Growing capabilities to propel long term 
growth.
With evidenced success in document management, we are 
broadening our capabilities to solve an increasing number of 
productivity challenges for our existing customers and within 
new markets.
Our outstanding team of software architects, developers, 
designers and integration engineers drive our product
innovation, complemented by carefully selected acquisitions 
of high-potential early stage products.
High-quality, growing customer base.
Nearly 70,000 professionals interact with over 3 million 
clients around the world using our products.  
Our deep integrations into other mission-critical applications 
lead to our software forming part of our customers’ digital 
infrastructure, creating high barriers to entry, driving low 
churn rates and leading to high lifetime values. 
Our high gross margins lead to strong cash generation as our 
products scale.
Ambitious, motivated team.
We have a clear ambition to distribute material cash sums to 
shareholders in the medium term while building a 
strategically valuable business in a larger market over the 
long term.  Our talented, experienced and motivated team 
comprises diverse backgrounds coupled with shared values, 
a common vision and a focus on our mission to make people 
productive and happy. 
£21.4m
TOTAL 
REVENUE
15%
ARR CAGR 
SINCE IPO
66k
PAYING USERS
99.7%
NET REVENUE 
RETENTION
5
£21.6m
ARR

AT A GLANCE
Revenue
Annualised MRR
Recurring revenue as % of total
ARPU
Paying users
Adjusted EBITDA
Adjusted Profit / (Loss)
Available Cash Funds
6
0
5
10
15
20
25
2020
2021
2022
2023
2024
£21.4m
0
5
10
15
20
25
2020
2021
2022
2023
2024
£21.6m
90%
92%
94%
96%
98%
100%
2020
2021
2022
2023
2024
50,000
55,000
60,000
65,000
70,000
75,000
2020
2021
2022
2023
2024
(1.0)
(0.5)
 -
 0.5
 1.0
 1.5
2020
2021
2022
2023
2024
£1.5m
(1.4)
(1.2)
(1.0)
(0.8)
(0.6)
(0.4)
(0.2)
 -
2020
2021
2022
2023
2024
 -
 1.0
 2.0
 3.0
 4.0
 5.0
2020
2021
2022
2023
2024
£3.1m
66,400
 £150
 £200
 £250
 £300
 £350
2020
2021
2022
2023
2024

OUR VALUES
Every customer 
experience must 
include a smile.
Show grit and make 
it happen.
Keep it simple.
The original and arguably 
the most important rule.
If we can satisfy our 
customers – and genuinely 
improve their lives – success 
will follow.
This applies to every single 
customer. Every time. At 
every point of interaction, no 
matter how small. No 
exceptions.
Your toughness and 
perseverance are a better 
predictor of your success 
than any other factor. Also, 
the happiest and most 
successful people are the 
ones who persevere: grit is 
long-term. 
There will be achievements 
and failures along the way – 
embrace the journey.
It’s hard to beat a person 
who never gives up, so roll 
up your sleeves and DO 
things already.
We’ll keep this one short.
If you can’t explain it simply, 
you don’t understand it well 
enough, no matter how 
smart you are.
Always challenge yourself to 
radically simplify.
Better together.
Blow stuff up.
Data drives 
decisions.
Stay positive.
Positive thinking will allow 
us to achieve the 
impossible.
No egos. Best idea wins.
We’ve got each other’s back.
There are introverts, 
extroverts, creative, 
emotional and logical 
thinkers. We need everyone 
working together to win.
A culture of innovation, not 
fear.
We’re out to change the 
world.
Therefore, we need to break 
from convention and be a 
disruptor to win.
We’re an agile company. 
That means not being afraid 
of change.
Remember: to improve is to 
change, to be perfect is to 
change often.
We’re a data driven 
organisation. We must be 
led by our data and be agile 
to it.
We need to collect as much 
data as possible, understand 
it as simply as possible, then 
come to the best possible 
decision.
You must determine your 
own personal success with 
data. If you don’t report on it, 
it didn’t happen.
7

OUR PRODUCTS & CAPABILITIES
CORE 
BUSINESS 
SYSTEMS 
CHAT
E-MAIL
 ROUTING
DOCUMENT 
MANAGEMENT
CLIENT 
PORTALS
We free-up our clients’ time, protect their reputation and improve their bottom line.
Client-facing professionals want to spend as much time as possible serving their clients rather than dealing with admin. 
Organisations want their relationships with and between customers, suppliers and staff to be enhanced, rather than frustrated, 
by the systems they use. Employers want their staff to enjoy their work and feel engaged rather than bogged down by 
unwieldy processes and archaic applications. And in an increasingly dangerous world, everyone wants to know their data is 
protected.
GetBusy’s SaaS applications streamline complex workflows for nearly 70,000 fee-earning professionals, financial services 
businesses and ERP-enabled enterprises, equipping people to work efficiently and securely from anywhere. Our market-
leading products automate and secure how organisations initiate, manage and complete work, simplifying cumbersome 
compliance processes and creating straightforward, differentiated ways to interact with customers, suppliers and staff.  
Following success in document management, we are broadening our capabilities to solve an increasing number of productivity 
challenges for our existing customers and within new markets.
8

OUR PRODUCTS & CAPABILITIES
9
Single source 
of truth
Data synced 
between 
platforms
Fewer 
clicks
Less 
switching 
between 
screens
More 
automation 
to reduce 
admin
Less chance
 of human 
error
More work 
done more 
quickly
SEAMLESS FLOWS OF DATA THROUGH HUNDREDS OF INTEGRATIONS
Document workflow 
management, client 
portal and digital 
signatures
Deep integrations with 
leading tax software
US and UK accounting 
firms
100% cloud
100% subscription
Document workflow 
management, client 
portal and digital 
signatures
Deep integrations with 
multiple professional 
applications
UK and ANZ professional 
and financial services 
firms
Cloud, hosted, desktop 
and hybrid
100% subscription
Enterprise content 
management
Deep integrations with 
ERP
SME to global 
enterprises
100% cloud
100% subscription

OUR MARKETS
The challenges that are common to our clients.
Our expertise is in developing software to solve common areas of challenge across professional and financial services:
Service.  Our clients need to deliver a consistently excellent client experience to maintain their position as trusted 
advisers.
Optimisation.  Competition for knowledge workers is fierce, with many specialisms seeing very substantial salary 
inflation. Optimising time spent on value-added work is increasingly important to our clients maintaining and 
improving their margins.
Regulation.  The regulatory landscape for our clients is constantly evolving and tightening; navigating those 
challenges efficiently is critical to remaining competitive.
Security.  Preventable data breaches can destroy a firm’s reputation.  In a world in which cyber threats are 
considerably more prevalent, adequately protecting valuable client and proprietary data and documents becomes 
mission-critical.
ACCOUNTING AND 
PROFESSIONAL SERVICES
£750m 
ARR opportunity
CLOUD ERP-ENABLED 
BUSINESSES
£1b+ 
ARR opportunity
FINANCIAL SERVICES
£1b+ 
ARR opportunity
Tailwinds from compelling market drivers
DIGITAL 
TRANSFORMATION
Increasing private equity 
ownership of accounting firms 
driving tech adoption.
67% of accountants expect the 
cloud to change their role in the 
next 10 years. 
MOBILITY
Global acceleration of work-
from-anywhere
PRIVACY LEGISLATION
Relentless proliferation of 
international and state-based 
privacy regulation. 
68% of firms concerned about 
impact of regulation.
CYBER SECURITY
17.5% annual increase in 
corporate data security spend.
89% of accountants consider an 
understanding of digital / cloud 
technology to be critical to their 
future. 
RECESSION RESILIENCE
Infrastructural products and 
generally resilient end market.
LABOUR SHORTAGES
Chronic shortage of new 
accountants entering the 
profession driving productivity 
tech adoption.
Increase in offshoring to plug 
labour gap requires robust and 
secure software platforms.
10

CEO’S REVIEW
The business made strong progress in 2024, a year which yielded a 
43% increase in adjusted EBITDA and the first year that the Group has 
broadly broken even at the adjusted profit level. Annualised 
Recurring Revenue (ARR) grew by 6% at constant currency to £21.6m 
with reported recurring revenue up 4% at constant currency to 
£20.8m. Total revenue was up 3% for the Year, at constant currency, to 
£21.4m. Net cash at 31 December 2024 was £1.1m with available cash 
funds of £3.1m, with an additional £1m of available funds added to the 
Group’s debt facility since the year-end.  The board considers the 
Group to be sufficiently funded to execute its strategy.
Within SmartVault, we continued to generate double digit ARR 
growth. Importantly, we have subsequently deepened our 
longstanding strategic partnership with Intuit, one of the dominant 
players in the US accounting market, powering the only document 
management solution natively integrated with ProConnect, Intuit’s 
next generation cloud tax prep application. The board is confident 
this partnership will further accelerate SmartVault’s growth over the 
coming years.  We also extended our product capabilities with the 
acquisition of SmartPath, providing a platform on which we can build 
a more extensive offering to help accountants transition to become 
advisory-led firms, and we expect to deliver further significant 
product value across the whole SmartVault platform over the next 12 
months.
Within Workiro, we saw encouraging new customer wins from our 
partnerships in the ERP market. New business grew over 500% over 
2023, exceeding our average selling price expectations and providing 
additional confidence the enterprise market targeted by Workiro is 
characterised by large deal sizes and low churn, driving strong 
customer lifetime value.  We also strengthened our base of platinum 
partners, including the addition of RSM, Europe’s largest provider of 
NetSuite implementation services, products and solutions and part of 
a leading global network, giving the board confidence that the ERP 
ecosystems understand the significant customer problems our 
solution is solving. 
The path to creating material cash returns for shareholders over the 
next few years is clearer and, we believe, more achievable than ever, 
strengthened by recent industry-related transactions in the market.  
The board has a high degree of confidence in the successful 
execution of its strategy.
The path to creating material 
cash returns for shareholders 
over the next few years is 
clearer and, we believe, more 
achievable than ever.
“
11

CEO’S REVIEW cont.
12
SmartVault
SmartVault is the leading cloud document 
management and client portal software serving US 
accountants.  Through deep integrations and a long-
established and ever-closer commercial partnership, 
SmartVault now powers the only document solution 
fully integrated into Intuit’s cutting-edge ProConnect 
tax prep application, supporting the acceleration of 
cloud adoption for the c. 100,000 users of Intuit’s 
Lacerte and ProSeries tax products as well as 
ProConnect’s increasing market share.  In 2023, 
SmartVault completed its integration into Thomson 
Reuters’ Ultratax, which roughly doubles the medium-
term market opportunity, and in 2024 that reusable 
integration blueprint has opened SmartVault’s 
capabilities to users of CCH and Drake, providing 
coverage to almost all tax professionals in the US. 
 
The acquisition of SmartPath, the pricing intelligence 
and revenue optimisation platform, in March provides 
an important tool to enable accounting firms to 
expand from tax compliance services, which are 
becoming increasingly commoditised, into value-
added advisory services.  The importance of advisory 
to the future of US tax accountants cannot be 
overstated; a recent survey by Accounting Today 
found that 80% of firms were seeing substantially 
higher demand for advisory services.  Starting with 
SmartPath, we plan to selectively add to the 
capabilities of SmartVault to create a valuable toolset 
that facilitates the advisory transition for our 
customers, increasing ARPU and the embeddedness 
of the SmartVault platform into our customers’ 
workflows.
SmartVault ARR grew 10% to $15.3m (2023: $13.9m).  
New customer acquisition has been more focused 
than ever on our core accounting market, where we 
see excellent return on investment from high value, 
sticky customers.  Our reseller channels have 
performed well and continue to be a valuable 
contributor to the sales mix, whilst SmartPath has 
been encouragingly additive. 
Churn and net revenue retention were both in line 
with 2023.  Churn rates averaged 1.0% per month (and 
half that rate for customers using our Intuit 
integration), which is materially better than the typical 
rates in the B2B SMB space, a testament to the quality 
of the customer base and SmartVault’s excellent 
product market fit.   We continue to see steady uptake 
of the Unlimited plan that we launched in late 2023 
and that now accounts for 7% of ARR; the ARPU uplift 
from Unlimited is up to 40% and we expect to 
continue to add more capabilities and value into that 
plan to drive sustained ARPU improvements into the 
future.
.
The fact that 
SmartVault is 
completely 
integrated with our 
tax software means 
that this tax season is 
going to be a lot 
smoother, and we’ll 
reap significant time 
savings too.
Robin Johnson
Owner

CEO’S REVIEW cont.
Workiro
Collectively, Virtual Cabinet and Workiro serve 
enterprise customers in the professional and financial 
services sector together with a broad range of 
industries through Workiro's deep integration into 
ERP systems, with an initial focus on Oracle's NetSuite 
application.  NetSuite's installed base of over 41,000 
enterprise customers provides a considerable market 
opportunity for Workiro, with the broader cloud ERP 
market being significantly larger.  
Workiro’s vision is exciting.  The serious challenge of a 
fragmented systems landscape, and the significant 
productivity and security risks that creates, exists in 
most businesses.  Workiro solves that challenge by 
establishing the source of truth for an enterprise’s 
content, securing that content and allowing it to be 
surfaced, actioned, classified and shared contextually 
and intelligently within the interface of other core 
applications, such as NetSuite.  The introduction of 
Workiro Intelligence, our suite of AI-powered tools, the 
first of which is now available, enables customers to 
draw insights and recommended actions based on 
the huge volume of enterprise data, customer 
correspondence and documents secured within the 
application. 
Our primary route to market is through a network of 
partners, including technology aggregators, NetSuite 
resellers and consultants, with a combination of 
established customer bases and well-connected go-
to-market teams.  Partnerships enable us to leverage 
domain expertise from those partners in a wider 
variety of industries, enabling us to identify high-value 
vertical markets served by NetSuite that have complex 
content workflow requirements that Workiro can 
solve.  We were pleased to add more quality names to 
our platinum partnership programme in the year, 
including RSM, Europe’s largest provider of NetSuite 
implementation services, products and solutions.   We 
are seeing particular strength in the mid-tier US 
accounting firm market through our integration with 
PracticeERP, which provides a customised NetSuite 
instance for CPA firms; Workiro’s origins from within 
Virtual Cabinet, which pioneered document 
management software for accountants, lends 
significant credibility to the offering.
In 2024 we saw a 500% increase in new business for 
Workiro, winning a series of 5-figure ARR deals that 
provide a high degree of confidence in our ability to 
achieve attractive selling prices and win larger 
customers into the future.  
Our go-to-market activities are now dominated by 
Workiro.  Migration of customers from Virtual Cabinet 
to Workiro, typically generating an additional 20% - 
30% of revenue per user, has gained a reasonable 
momentum; in 2025 we will invest in tooling to 
automate substantial parts of the process, providing 
customers with as seamless a migration experience as 
possible and reducing the overhead burden. 
ARR of £9.5m, was in line with 31 December 2023, a 
result of the transition from a Virtual Cabinet-led to a 
Workiro-led business.  2024 saw higher than usual 
churn in the legacy customer base, principally a result 
of mid-market accounting firm consolidation and the 
mandating of specific cloud technology stacks, the 
decisions for which were made before Workiro was a 
credible alternative. 
Current trading and outlook
Our revenue is highly predictable. Our markets are 
resilient.  Our products solve relatable, practical 
problems.  Our customer base is loyal. Our balance 
sheet is strong.
2025 has started well, with the deepening of 
SmartVault’s strategic partnership with Intuit, a 
growing enterprise sales pipeline in Workiro and a 
compelling product roadmap across the Group.  We 
expect the improvement in ARR growth rate seen 
during H2 2024 to continue into 2025 and beyond.
The board remains excited about the Group’s 
prospects to deliver exceptional shareholder value 
over the medium- and long-term, and looks forward 
to the future with increasing confidence.
13

FINANCIAL REVIEW
Recurring revenue was up 4% at constant currency 
(3% at reported currency) to £20.9m (2023: £20.3m), 
with growth in the US, through SmartVault, tempered 
by flat performance in the UK and ANZ (which 
comprises Virtual Cabinet and Workiro). 
ARR, which is our recurring revenue run-rate, grew by 
6% at constant currency to £21.6m (2023: £20.5m).  
ARR growth was largely from higher ARPU, a product 
of both expansion (customers moving to higher level 
plans or adding more modules) and higher base 
pricing.  ARPU was up 9% at constant currency to 
£323.  The reduction in paying users principally reflects 
the Group’s focus on higher value user groups (for 
example, in the US, those in the accounting sector), 
which has caused a reduction in users in non-core 
sectors.  
Net revenue retention of 99.7% per month compares 
to 100.0% in 2023, an exceptional comparative period 
that contained the impact of the final set of UK 
customers moving to the Virtual Cabinet Unlimited 
pricing plan.
Non-recurring revenue of £0.6m was down on 2023, 
given the focus on subscription revenue, taking total 
revenue to £21.4m (2023: £21.1m), up 2% (3% at 
constant currency).
Gross margin of 89.5% (2023: 90.1%) reflects the greater 
proportion of revenue from our cloud products, 
principally SmartVault and Workiro, as opposed to on-
premise products for which there is very little ongoing 
cost of sale.
SG&A costs of £14.4m (2023: £14.8m) were tightly 
controlled, with lower performance incentive costs, 
travel, and a rebalancing of SmartVault customer 
acquisition investment to better match demand.  
Total development expenditure was down fractionally 
to £4.8m (2023: £4.8m) with headcount essentially flat 
during the year.  £1.5m of development costs were 
capitalised (2023: £1.7m) across Workiro and 
SmartVault relating to a combination of new 
integrations, core functionality and new capabilities.
Adjusted EBITDA was up 43% to £1.5m (2023: £1.0m), 
whilst the Group broke even at the adjusted profit 
level, which is stated before development 
capitalisation (2023: £(0.6)m).
Depreciation and amortisation was £1.2m (2023: 
£0.9m) as a result of the higher gross capitalised value 
of development costs arising from Workiro costs 
starting to be capitalised in 2022.
The credit for long-term incentive costs, including 
associated social security, of £0.4m (2023: charge of 
£0.3m), reflects modifications made to the SmartVault 
Leadership Incentive Plan to make reward under the 
plan entirely contingent on an acquisition by a third 
party. 
Non-lease finance costs relate to the Group’s £2m 
revolving credit facility. 
The profit before tax was £0.6m (2023: loss of £0.5m).  
The tax credit of £0.3m (2023: credit of £0.3m) reflects 
a conservative estimate of the expected UK research 
and development tax credit offset by overseas tax 
payable in the US, Australia and New Zealand and the 
write-off of £0.1m of withholding tax that is unlikely to 
be recoverable. 
2024
2023
Change 
(reported 
currency)
Change 
(constant 
currency*)
ARR at 31 December
£21,591k
£20,524k
5%
6%
Recurring revenue
£20,853k
£20,311k
3%
4%
Total revenue
£21,445k
£21,112k
2%
3%
Adjusted EBITDA
£1,496k
£1,045k
43%
Adjusted profit / (loss) before tax
£3k
£(629)k
n/a
Paying users at 31 December
66,400
68,227
(3%)
ARPU at 31 December
£323
£301
7%
9%
Net revenue retention
99.7%
100.0%
n/a
14
* Constant currency measures are explained in note 25 of these financial statements 

FINANCIAL REVIEW cont.
Cashflow and working capital
In addition to being break-even at the adjusted profit 
level, the £0.9m reduction in net cash (being cash less 
borrowings) comprised the following key movements:  
•
a £0.7m reduction in payables, largely from the 
settlement of historic US sales tax liabilities and 
lower performance incentive accruals at the end of 
2024 compared to 2023;
•
a £0.2m increase in trade and other receivables, 
due mostly to timing of collections from customers. 
The rate of bad debts remains very low;
•
A £0.2m upfront payment for the acquisition of 
SmartPath
•
£0.1m of interest payable on the Group’s £2m 
revolving credit facility
•
a cash inflow of £0.5m from deferred revenue 
movements, mostly due to the growth in ARR and 
the large proportion of customers on annual 
prepaid subscription plans;
•
a net tax cash inflow of £0.1m, from UK research 
and development tax credits offset by payments in 
other jurisdictions.
Net cash at 31 December 2024 was £1.1m (31 
December 2023: £1.9m), comprising cash of £2.3m and 
drawn loan facilities of £1.2m.  The Group’s available 
cash is underpinned by a £2m revolving credit facility 
committed until February 2027, of which £1.2m was 
drawn at the end of the year.  
On 24 March 2025, the Group amended and extended 
its unsecured revolving credit facility with DJZ 
Investments Pty Limited, an entity controlled by a 
director, Clive Rabie.  The facility was increased from 
£2million to £3million, its term was extended to 31 
December 2028 (previously 28 February 2027) and the 
lender was transferred to Clive Rabie directly.  All other 
terms remained the same.
Balance sheet
Goodwill of £0.6m (2023: £nil) arose on the acquisition 
of SmartPath.  The £0.6m increase in intangible assets 
is due to capitalised development costs exceeding 
amortisation levels. 
Lease assets increased in the year by £0.5m to £1.4m, 
as the Group elected not to exercise the break clause 
on its UK property, so the full term of the lease is now 
factored into the right of use asset and associated 
liability. 
Trade and other receivables increased by £0.2m to 
£2.1m, mostly a result of timing differences on cash 
collection from customers. The current tax receivable 
of £0.6m relates mostly to the UK research and 
development tax credit due for the 2024 and 2023 
financial years.  The £0.1m reduction in tax payable 
within current liabilities relates to Australia and New 
Zealand, both of which incurred a tax charge for 2023 
(payable in 2024).
The £0.7m reduction in trade and other payables and 
provisions is chiefly the result of the settlement of 
historic US sales tax liabilities.
Deferred revenue, which is mostly derived from 
annual subscriptions paid in advance was up £0.5m at 
£7.0m, a result of a larger subscription revenue base 
and the stronger USD.
The total lease liability of £1.5m relates to our 
Cambridge, Houston and Sydney office premises; the 
increase compared to 2023 arises from the fact the 
Group did not exercise its right to break its UK office 
lease early, and so the balance of the 10-year lease 
arrangement has been recognized within the liability 
and the related right of use asset.
The reduction in current liability provisions to £0.4m is 
due to the impact of share price on the potential 
social security payable on exercise of share options, 
together with a reduction in the number of options 
exercisable.  In 2023, a non-current liability provision of 
£0.3m was recognized following the implementation 
of a long-term incentive scheme within the Group’s 
US business; during 2024 the terms of that scheme 
were amended, making it fully contingent on a 
disposal of the SmartVault business rather than 
specific ARR targets, leading to the derecognition of 
the related provision.
Over the course of 2024, 119,546 new shares were 
issued as a result of the exercise of share options.
15

THE BOARD
Dr Miles Jakeman AM
Non-executive chairman (independent)
Appointed July 2017
Member – Audit committee
Member – Remuneration committee
Miles is the co-founder of the Citadel Group Limited (CGL), a Canberra start-up that listed on the 
Australian Stock Exchange in November 2014 and sold in 2020 for over £284 million.
He has regularly advised senior business leaders  and government officials, including 
representing countries in ministerial level forums. His key skills cover business strategy, program 
management, security risk management and staff development.
Miles was appointed as a Member of the Order of Australia (AM) for significant service to 
business, to national security and to the community.
Daniel Rabie
Chief executive officer
Appointed June 2017
Daniel is passionate about technology solutions and their impact on the business landscape. He 
has a deep understanding of what it takes to build a successful SaaS business.
Daniel started his career in corporate advisory before moving to senior positions in a start-up 
venture and a cloud technology company. Daniel became a Strategic Director of Reckon in 2010 
and in 2015 was appointed as Reckon’s Chief Operating Officer leading the strategic direction of 
Reckon’s IT, Development, Marketing and HR shared service divisions across four countries.
During this time Daniel managed the delivery of innovative online accounting, fintech and 
document management solutions to thousands of customers globally and led the demerger of 
GetBusy.
Paul Haworth
Chief financial officer
Appointed April 2018
Paul spent a decade with Deloitte advising a range of listed and private technology and software 
clients, leading a number of  IPOs and transformational M&A engagements.
Since then he has spent 14 years in senior corporate and commercial financial roles with listed 
international high- tech manufacturers, including Consort Medical, Dialight and LPA. He joined 
GetBusy immediately after IPO in 2017 and has responsibility for finance, operations, IT, cyber 
security and investor relations.
Paul qualified as a chartered accountant and holds a degree in Astronomy from University 
College London.
16

THE BOARD cont.
Nigel Payne
Senior independent director
Appointed July 2017
Member – Audit committee
Chairman – Remuneration committee
Nigel has considerable experience as a director of both publicly listed and private companies. He 
has extensive experience of listing companies and fund raising, having been actively involved in 
over ten IPOs and over 20 corporate acquisition and disposal transactions.
Nigel was previously Chief Executive Officer of Sportingbet Plc, one of the world’s largest internet 
gambling companies which made a number of acquisitions whilst listed on the London Stock 
Exchange and was later bought by GVC plc.
Nigel holds an executive MBA from the IMD Business School (Lausanne, Switzerland) and a 
degree in Economics and Accounting from Bristol University.
Paul Huberman
Non-executive director (independent)
Appointed March 2020
Chairman – Audit committee
Member – Remuneration committee
Paul has over 30 years’ experience in the real estate and finance sectors and has considerable 
experience as a director of both publicly listed and private companies.
Paul was previously finance director at 3 companies listed on the London Stock Exchange, 
including Asda Property Holdings plc, Regent Inns plc and Grantchester Holdings plc.
Paul is currently a non- executive director at London- listed Town Centre Securities plc and a 
director at Galliard Homes Ltd, a major UK home builder as well as several smaller private 
companies.
Paul is a chartered accountant and chartered tax adviser and holds a degree in Economics from 
Manchester University.
Clive Rabie
Non-executive director
Appointed June 2017
Clive is an experienced private and public company director, with a range of directorships.
He has extensive management and operation experience in the IT and retail sectors as both an 
owner and director of companies. Clive was Chief Operating Officer of Reckon from 2001 to 
February 2006 during which time he played a pivotal role in the turnaround of the company.
From February 2006 to December 2022 Clive was the Chief Executive Officer and then Managing 
director of Reckon and now continues as its Chairman.
Clive has a Bachelor of Commerce from the University of Cape Town.
17

GOVERNANCE
Our 
competitive 
edge
Put simply, the board’s job is to ensure we’re doing the right things - by our 
shareholders, our customers, our suppliers, our people and our neighbours. 
The board sets the direction of the Group, regularly reviews that the 
direction remains the right one and ensures that resources are procured 
and deployed appropriately to move in that direction.
As chair, I lead the board and it is my role to ensure that the Group’s 
corporate governance model is properly selected, implemented and 
communicated. I am responsible for ensuring that the board agenda 
concentrates on the key issues and that we as a board are regularly 
reviewing the Group’s strategy and its implementation. I work with our 
CEO, Daniel Rabie, and our CFO, Paul Haworth, to ensure that accurate, 
timely and clear information is received by the rest of the board and that 
there is a good flow of information between senior management and the 
board. I am a non- executive director, so I am not involved in the day-to-day 
running of the business which enables me to make independent decisions. 
The board is also responsible for monitoring that the Group’s culture is 
consistent with the Company’s objectives, strategy and business model.  
Each board meeting includes a discussion of people and culture, and board 
members make regular visits to the Company’s offices, including those 
overseas, to hold discussions with a wide variety of staff, including the Chief 
People and Culture Officer, to monitor and promote a healthy corporate 
culture.
We have elected to adopt the Quoted Companies Alliance Corporate 
Governance Code (“QCA Code”). We believe this provides an appropriate 
framework for smaller growth businesses in which the application of good 
governance needs to be sensitive to the need to foster an entrepreneurial 
dynamism.  We currently apply the 2018 version of the QCA Code.  We will 
be adopting the revised 2023 version as our reference point with effect 
from the year-ending 31 December 2025.
Below we address each of the 10 principles of the QCA Code and their 
application within GetBusy. We welcome feedback from shareholders and 
those seeking to invest on our governance arrangements and how we 
communicate them; if you would like to share your views or have any 
queries, please contact us via the online form at www.getbusyplc.com
Dr Miles Jakeman AM
Chairman
18

GOVERNANCE cont.
Principle 1
Strategy
Establish a strategy and business model which promote long term value for 
shareholders.
Our aim is to deliver medium-term cash returns and create long-term value for 
shareholders by promoting growth in high-quality, recurring subscription revenue.  
Subscription revenue is highly predictable and sustainable, providing an exceptionally 
stable platform from which to invest for growth.  Recurring revenue is also highly valuable, 
generating significant free cash flow as the business matures.
The markets in which we operate are strategically very valuable (see p10), with strong 
customer retention rates, a high resilience to economic turbulence, and robust underlying 
growth drivers.  
To promote sustained growth over the long term, we invest appropriately in the continued 
improvement of our established products as well as in new capabilities to serve new 
markets with similarly high-value characteristics.  These technology underpinnings enable 
us to grow recurring revenue through a combination of new customer growth and 
expansion of our product footprint within existing customers.
Principle 2
Shareholder 
needs
Seek to understand and meet shareholder needs and expectations
We engage with shareholders in various ways, including:
•
A comprehensive dedicated investor relations website and appropriate published RNS 
new flow;
•
Regular (at least biannual) face-to-face meetings with our major shareholders;
•
Ad-hoc meetings with prospective and existing shareholders as appropriate;
•
Hosting an open AGM, providing access to all members of the board;
•
Liaising with advisers, including the Company’s retained broker, to gauge shareholder 
sentiment.
The Company’s CEO and CFO lead regular investor interactions, and the Chairman and 
sub-committee chairs meet with individual shareholders as necessary, typically on matters 
of governance.
Principle 3
Wider 
responsibilities
Take into account wider stakeholder and social responsibilities and their implications 
for long-term success
Our business model relies on our relationships with customers, staff, suppliers, integration 
partners and channel partners. We also take seriously our social, environmental and 
ethical responsibilities to the local and national communities in which we operate.
One of the GetBusy core values is that every customer experience must include a smile; 
this really means something to everyone in our business. We regularly obtain direct 
feedback from our customers, responding quickly to any areas in which we fall short. We 
quantify all feedback received, and this is reported on a regular basis to the leadership 
team.  Each product iteration has its origins in customer feedback.
To execute our strategy, it is critical that we have the right people and that we develop, 
motivate, reward and retain them.  The responsibility for this mainly falls to our People and 
Culture team who are well-embedded within the business.  The team build, implement 
and maintain frameworks in areas such as talent acquisition, succession, learning and 
development, career progression, reward and recognition, engagement and the 
promotion of an inclusive, meritocratic culture. 
 
We encourage our people to play active roles in their communities and to enrich the lives 
of others, both as individuals and through their work.  We provide two dedicated 
volunteering days to each member of staff annually.
Outside of cloud providers such as Amazon Web Services, our business is not reliant on 
any individual supplier.  Feasible alternatives exist for most of the technologies and 
services we use, although not necessarily without significant disruption or additional cost.
We have a clear understanding of who our key channel and integration partners are, and 
we maintain close relationships with them. This may take the form of collaborative 
marketing, hosting joint product demonstrations or face-to-face meetings.
19

GOVERNANCE cont.
Principle 4
Risk 
management
Embed effective risk management, considering both opportunities and threats, 
throughout the organisation
Management of risk is a core function of the board.  The Group has an established risk 
management process that examines opportunities and threats at the strategic and 
operational level. The Group has in place a risk register and the principal risks and 
uncertainties facing the Group are disclosed in our Annual Report.
Risk management is a continuous process and, notwithstanding the principal risks 
previously highlighted in our most recent Annual Report, we will continue to review and 
modify these as necessary. Any material changes will be disclosed in our regular reporting 
updates to market.  Further information about our risk management process is found on 
page 23.
Principle 5
Well-
functioning 
board
Maintain the board as a well-functioning, balanced team led by the Chair
The board comprises a non-executive independent Chairman, 2 executive directors (the 
CEO and CFO) and 3 non-executive directors, of whom 2 are independent.  Clive Rabie is 
not considered to be independent as he holds a substantial shareholding and is the father 
of Daniel Rabie.  He has an outstanding understanding of the Group’s core markets.  One 
of the independent non-executive directors is nominated as the senior independent 
director.  See pages 16 and 17 for which directors are considered independent.
Both executive directors are employed on a full-time basis by the Company. The time 
commitment required by non-executive directors is not prescribed however it is expected 
that each non-executive director will dedicate sufficient time to the Company to 
understand the business, prepare for and attend board and committee meetings and carry 
out other work that is necessary for them to fulfil their duties as a director. In addition, it is 
expected that non-executive directors have sufficient capacity to increase their time 
commitment to the Company if necessary, for example in the event of a crisis or significant 
transaction.
Each director has confirmed that they have sufficient time available and sufficient capacity 
to carry out their role. This is reviewed annually by the Chairman for all other directors; the 
Chairman’s availability and capacity is reviewed by the Senior Independent director.
Typically, the board holds 6 formal full meetings each year, with additional calls and 
committee meetings as required.  During 2024 all directors attended all board meetings 
and all Committees of which they are a member.
Principle 6
Director skills 
and experience
Ensure that between them the directors have the necessary up-to-date experience, 
skills and capabilities
Competence, relevant and diversified business experience and good character are the 
attributes and personal qualities sought in the Group’s directors.  The members of our 
board have a variety of skills and experience that collectively provides an excellent balance.  
Skillsets represented include, but aren’t limited to, high growth companies, product 
management, user experience, enterprise software, digital marketing, operations, risk 
management, cyber security, UK public market and regulatory landscape, start-ups, scale-
ups, financial management, investor relations and governance.  Individual experience and 
skillsets can be found on pages 16 and 17.
On appointment, new directors are offered an induction and training considered 
appropriate by the board.  The directors receive briefings at board meetings on regulatory 
and other issues relevant to the Group and its business sector and may attend external 
courses to assist in their professional development.  No external advice was procured by 
the Board in 2024 outside of routine legal, company secretarial or public market matters.
The role of Company Secretary is performed by Paul Haworth, who is also a director.  
Where necessary, advice is taken from the Group’s lawyers, Ashurst, in respect of complex 
company secretarial matters, of which there were none during 2024.  The Senior 
Independent director oversees the performance of the Chairman and acts as his deputy 
should the need arise.
20

GOVERNANCE cont.
Principle 8
Corporate 
culture
Promote a corporate culture that is based on ethical behaviours and values.
The values of GetBusy, set out on p7, are bold and clear. They are the guiding principles to 
the way we run our business and make decisions.  So far as possible, we ensure that these 
values are visible through our recruitment processes, internal communications and 
management style, corporate reports and external announcements.  We expect that the 
board and leadership team demonstrate these values in their work.  Our policies and 
procedures are designed with these values at their core.  The directors’ visits to each office 
of the Group serve to monitor and promote the culture, setting the example for others.
Principle 9
Governance 
structures
Maintain governance structures that are fit for purpose and support good decision-
making by the board
The Chairman’s role and responsibilities have been described previously. 
The CEO’s primary responsibilities include:
•
To develop GetBusy’s strategy for consideration and approval by the wider board; 
•
To provide cultural leadership, setting and modelling expected behaviours; and
•
Lead the senior management team in implementing GetBusy’s strategy and delivering 
operational objectives.
The CFO leads communications with current and prospective shareholders and also serves 
as the company secretary; this is considered appropriate for and is commonplace within 
companies of our size. The role of the company secretary is to advise the Chairman and 
board on both legal and regulatory compliance matters, as well as providing a conduit for 
all the directors into the workings of the company.
The audit committee provides confidence to shareholders on the integrity of the financial 
results of the company expressed in the annual report and accounts and other relevant 
public announcements of the company. The audit committee challenges both the external 
auditors and the management of the company.  It also considers the engagement of 
auditors including tendering and the approval of any non-audit services. The audit 
committee reviews and reports to the board on any significant reporting issues, estimates 
and judgements made in connection with the preparation of the company’s financial 
statements. The audit committee is chaired by Paul Huberman and its members include 
Nigel Payne and Miles Jakeman.
The remuneration committee makes recommendations to the board on the Company’s 
remuneration policies and practices, the remuneration of executive and non-executive 
directors and the level and structure of remuneration for senior management. The 
remuneration committee is chaired by Nigel Payne and its members include Miles 
Jakeman and Paul Huberman.
Principle 10
Communication
Communicate how the company is governed and is performing by maintaining a 
dialogue with shareholders and other relevant stakeholders.
The Group’s principal governance arrangements are described within this statement and 
elsewhere within this Annual Report.  The chairman discusses governance arrangements 
routinely with significant shareholders, usually annually ahead of the Company’s Annual 
General Meeting but at other times if necessary.
The Group’s performance is disclosed regularly via regulatory filings and related 
presentations and announcements.  Results are discussed with shareholders at least every 
6 months. 
21
Principle 7
Continuous 
improvement
Evaluate board performance based on clear and relevant objectives, seeking 
continuous improvement
The board typically reviews its performance annually with an anonymised survey for which 
results are shared and discussed with the entire board. The Chairman is responsible for 
agreeing an action plan to improve the board’s performance.  At the last review in 2023, 
the board agreed to examine its arrangements for succession planning, to consider on an 
ongoing basis the diversity of board members, to increase the level of monitoring around 
the Group’s carbon footprint and to increase the proportion of board meetings that are in-
person.  The board doubled the number of in-person meetings in 2024.

GOVERNANCE cont.
Companies 
Act s172 
statement
In making decisions, the directors take into account the potential long-term implications 
of those decisions. This is a core component of the Group’s strategic planning process and 
involves gathering market and business information, scenario planning and the 
application of experience and knowledge of current affairs by members of the board.
In order to take account of the Group’s employees, the Group has recruited a People and 
Culture team, which implements initiatives to ensure that the views and needs of our 
people are taken into account in our planning and decision making.  Each board meeting 
includes a discussion around people and culture matters, information from which is used 
within decision-making processes at board level.  
How we foster business relationships with suppliers, customers and others, and the impact 
of our operations on the community and environment, is explained within Principle 3 of 
our governance arrangements described on page 19.  The direct environmental impact of 
the Group’s operations is mimimal.  We strive to maintain a reputation for the highest 
standards of business conduct. Our adoption of the QCA Corporate Governance Code 
provides a framework for how we achieve that.
The directors recognise the need to act fairly between members of the Company. 
Wherever a conflict or potential conflict arises, the board takes independent legal and 
professional advice to ensure that members are treated fairly.
During 2024, the board’s key decisions were around the allocation of capital to the Group’s 
businesses and oversight of performance.  During this process, the board reviewed a 
variety of information from management around the market opportunity, the impact of 
the strategy on employees, together with future staffing requirements, relationships with 
key partners and how to develop new partnerships, customers and the execution risks. The 
board also received and evaluated feedback from a variety of shareholders on the strategy 
and incentive plans.  
Risk 
management
The board is ultimately responsible for the effective management of risk with detailed 
scrutiny delegated to the Audit Committee.
Risks are identified through a number of formal and informal forums throughout the 
business and in consultation with external advisers. The diverse sources of risk 
identification improve our ability to understand the complete universe of risks to which the 
business is exposed.
Once identified, each risk is classified, its likelihood of occurrence and consequence are 
estimated, a mitigation plan is established and the risk is recorded on the Group’s risk 
register. Risks assessed as “major” or worse are tracked regularly with the board.
The board provides robust challenge to the executive directors on the completeness of the 
risks identified, their classification and the effectiveness of the mitigation plans in place.
In 2024, the Group’s risk landscape has remained broadly similar to 2023. 
The table on the following pages shows the principal risks and uncertainties faced by the 
Group, being those that are most likely to have an impact on the Group’s ability to deliver 
its strategy.
22

RISK MANAGEMENT
Risk 
category
Description of 
risk
Relevance to 
strategy
Potential 
consequences
Mitigating controls
Strategic
The Group’s 
portfolio includes 
a number of new 
products that are 
early- stage and 
unproven. They 
may fail to 
generate 
independent 
revenue streams 
of sufficient value.
New product 
development 
allows us to 
generate 
recurring 
revenues from 
new markets or 
additional 
revenue from 
existing 
customers.
Reduction in 
growth potential 
of Group. 
Potential loss of 
cash invested to 
acquire, develop 
and market 
product with little 
or no return. 
Potential need to 
realign cost base 
of business.
Recruitment of experienced 
and high-performing team to 
launch product. Agile 
development methodology 
allows a “fail- fast” approach, 
limiting investment in dead-
end areas. Development of 
performance goals during 
product-market-fit stage of 
development. Acquisition 
consideration includes 
performance- related 
elements.
Strategic
The core 
architecture of 
Virtual Cabinet is 
on-premise rather 
than cloud-based. 
As the market 
starts to seek 
cloud- based 
solutions, Virtual 
Cabinet may 
become 
uncompetitive.
Virtual Cabinet 
contributes 
meaningfully to 
the Group’s 
recurring revenue.
Slowing revenue 
growth or 
revenue decline. 
Significant 
customer churn. 
Reduction in 
achievable selling 
price.
Need of Virtual Cabinet’s 
customers largely overlap 
with those of the target ERP 
market for Workiro. Workiro 
provides a cloud migration 
path for Virtual Cabinet 
customers, and we are 
developing tooling to enable 
the swifter migration of 
Virtual Cabinet customers to 
Workiro.
Legal / 
regulatory / 
reputational
Our software 
handles large 
volumes of 
sensitive client 
data. A significant 
loss of data, a 
compliance 
breach, or 
malicious actions 
from an internal 
or external party, 
may have serious 
and wide-
reaching 
implications.
The security and 
reputation of our 
products is an 
important part of 
attracting new 
business and 
retaining existing 
customers.
Significant 
regulatory fines 
and sanctions 
leading to 
significant 
financial loss. 
Significant loss of 
customers and 
reduction in new 
customer 
acquisitions. 
Potential legal 
action by 
impacted 
customers 
leading to 
financial loss.
Rigorous security 
programme overseen by 
designated, experienced 
Chief Information Security 
Officer, with continuous 
investment in security 
technology.  Certification of 
the Group to ISO 27001 and 
parts of the Group to SOC2 
type II.  Clearly documented 
internal procedures for 
protecting client data. 
Commercial
In certain 
territories, the 
Group is reliant on 
external partners 
for significant 
channels to 
market and 
product 
integrations. The 
Group may be 
vulnerable to the 
ongoing 
collaboration and 
success of those 
partners and to 
the tightening of 
commercial 
terms.
Access to sales 
channels allows 
us to grow our 
subscription 
revenue in a 
relatively efficient 
manner and 
allows us access 
to markets that 
might otherwise 
be difficult to 
penetrate or 
retain. High 
quality product 
integrations add 
significant value 
to our customers 
and lead to lower 
churn rates.
Reduction in 
revenue growth 
or revenue 
decline. Increased 
costs of acquiring 
new customers or 
maintaining 
existing 
customers with 
certain product 
integrations.
Close relationships 
maintained with key partners 
at senior leadership level. 
Continual improvement in 
volume and quality of 
product integrations offered. 
Expansion of products into 
new verticals and territories 
to minimise exposure to 
individual partners.
23

RISK MANAGEMENT cont.
Risk 
category
Description of 
risk
Relevance to 
strategy
Potential 
consequences
Mitigating controls
Operational
The successful 
execution of our 
strategy is, to 
some extent, 
reliant on our 
ability to recruit, 
motivate and 
retain certain key 
people
Each element of 
our strategy is 
reliant on having 
the correct team 
in place to 
execute.
Overall reduction 
in business 
performance 
(revenue, profit 
and cash 
generation). 
Higher costs of 
recruitment.
Dedicated People and 
Culture team. Strong 
company culture designed to 
attract and retain high 
quality staff. Competitive 
remuneration packages for 
key employees. Incentive 
schemes aligned with 
Group’s strategic goals.
Financial
The Group is 
breakeven at the 
adjusted profit 
level.  Whilst over 
the course of a 
year the Group is 
cash neutral, 
intra-year 
fluctuations can 
be significant. The 
Group may in the 
future need to 
raise additional 
funds to 
implement its 
strategy and 
there can be no 
guarantee that 
the required 
funding will be 
available at an 
acceptable price 
or at all.
In the future the 
Group may need 
to raise additional 
funds to make 
acquisitions or to 
accelerate growth 
of new products, 
which are 
elements of the 
Group’s strategy. 
Failure to execute 
elements of 
strategy and 
realise value for 
shareholders.
Dilution of 
existing 
shareholders 
through
requirement to 
issue new equity 
at unfavourable
prices.
Focus on cash-generative 
SaaS revenue model. 
Retention of tax advisers to 
support UK R&D claim.
Strong focus on cost and 
cash disciplines in
business.  Strengthening of 
relationships with existing 
and potential funding 
providers including debt and 
equity providers and 
maintenance and extension 
of the unsecured revolving 
current facility.
Operational / 
reputational
A significant 
technology failure 
within our 
products or in 
technologies on
which our  
products rely, 
including cloud
computing 
providers, may 
severely impede 
customer access 
to our services 
and their data.
The security, 
quality and 
reliability of our 
products is an 
important part of
attracting new 
business and 
retaining existing 
customers.
Significant 
reduction in 
customer base 
and revenue.
Potential legal 
action by 
impacted 
customers
leading to 
financial loss.
Significant costs 
of switching to 
alternative
technology 
provider.
Regular load and penetration 
testing of products. 
Ongoing monitoring of key 
services with automated 
alerts.  Product updates go 
through quality control in 
test environment before 
being fully released. 
Contractual liability caps.
Strategic
The Group may 
be unable to 
agree suitable 
terms for strategic 
divestments and 
may fail to realise 
material medium-
term cash returns 
to shareholders.
The Group’s 
strategy includes 
generating 
material medium-
term cash returns 
to shareholders.
Failure to hit 
performance and 
return targets.
Focus on growing a 
strategically valuable 
business in well-defined, 
high-value markets with 
attractive unit economics.  
Ongoing dialogue with 
strategic advisers and market 
participants.
24

REMUNERATION REPORT
Our 
competitive 
edge
I am pleased to present the Report of the Remuneration Committee 
for 2024.
The Committee
The Remuneration Committee is appointed by the board and is 
formed entirely of independent non-executive directors. The 
Committee is chaired by me and the other members of the 
Committee are Miles Jakeman and Paul Huberman.
The Committee meets formally at least twice a year and has 
responsibility for setting the Group’s general policy on remuneration 
and also specific packages for individual directors. The Committee is 
also responsible for structuring non-executive director pay, which is 
subject to approval of all independent directors and oversight from the 
board including the executive directors. The Committee receives 
internal advice from executive directors and external advice from 
remuneration consultants where necessary. The Committee also 
makes recommendations to the board concerning the allocation of 
long-term incentive awards to senior management. The Committee’s 
terms of reference are available for public inspection on request.
Other members of the board of directors are invited to attend 
meetings when appropriate, but no director is present when his or her 
remuneration is discussed.
Remuneration policy
Our policy is to align the remuneration of executive directors and the 
senior management team with the creation of long-term value for 
shareholders. To this end, non- salaried executive remuneration 
potential is performance-based and provided through annual 
performance-related bonuses and long-term incentives linked to the 
Group’s returns to shareholders.
The Committee is also mindful to adopt policies that are equitable 
across all employees in the Group and to apply its discretion where 
appropriate.
25

REMUNERATION REPORT cont.
Our 
competitive 
edge
£’000
Daniel 
Rabie
Paul 
Haworth
Miles 
Jakeman
Nigel
 Payne
Paul 
Huberman
Clive 
Rabie
2024
2023
2024
2023
2024
2023
2024
2023
2024
2024
2024
2023
Salary
265
258
212
206
59
58
43
41
43
41
41
40
Pension
21
29
17
23
-
-
-
-
-
-
-
-
Benefits
2
2
2
2
-
-
-
-
-
-
-
-
Bonus
-
103
-
82
-
-
-
-
-
-
-
-
Total
288
392
231
313
59
58
43
41
43
41
41
40
Key considerations of the Committee during 2024
During 2024 the Committee considered the following 
specific items:
•
Review of the fairness of awards across all 
employees;
•
Agreement of the bonus payments made to 
senior management in relation to performance in 
2023;
•
Review of the ongoing appropriateness of 
annualised recurring revenue (“ARR”) as the key 
performance measure for the Group, given its 
growth strategy, including consideration of 
alternative measures for incentivisation;
•
Agreement of the remuneration proposals, 
including base salary and short-term incentive 
structure, for the executive directors and senior 
management for 2024 including any discretion to 
be applied;
•
Approval of the extent of vesting of the 2020 Value 
Creation Plan;
•
A review of the balance of exchange rate risk 
borne by shareholders and participants in the 
Cash Distribution Plan; and
•
Remuneration proposals for the directors for 2025.
2024 remuneration
Remuneration for executive directors in 2024 
comprised base salary and benefits (such as private 
healthcare), company pension contributions or cash 
allowance, performance bonus and long-term 
incentive plan arrangements.
Base salaries for 2024 were set by the Committee in 
December 2023.
The 2024 annual bonus plan for executive directors 
was agreed in December 2023 following the approval 
of the 2024 budget. The level of performance bonus 
was primarily dependent on growth in the Group’s 
ARR, recorded at constant exchange rates, as at 31 
December 2024.  Bonus started to accrue if the 
Group’s ARR growth exceeded 10.0%, with the 
maximum amount payable if the Group’s ARR growth 
was 20.0% or higher.  Additionally, the Committee was 
able to exercise its discretion on any amount payable 
to reflect factors other than ARR growth. The cash 
performance bonus was a percentage of salary. Daniel 
Rabie’s maximum performance bonus for 2024 was 
125% of salary and Paul Haworth’s was 100%. No bonus 
is payable in respect of 2024 performance.
Non-executive directors are paid a basic fee, which 
may include a supplement for any sub-committee 
responsibilities. In 2024, non-executive director fees 
were denominated in GBP, although may have been 
paid in local currency.
The 2024 remuneration for each director is set out in 
the table below.
The Committee concluded that the executive’s short-
term reward structure was fair when considered 
against other employees in the Group and against 
relevant market comparators.  
26

REMUNERATION REPORT cont.
Our 
competitive 
edge
EMI Share Option Plan
The EMI Share Option Plan is a nil-cost option plan 
that vests over a three-year period with a share price 
performance condition at the end of the three-year 
period of 46.0p, which is 62.5% higher than the price of 
the Group’s initial public offering.  The EMI Share 
Option Plan vested in full in January 2023 but remains 
unexercised.
Value Creation Plan
The Value Creation Plan (“VCP”) rewards share price 
performance above 46.0p over a four-year period by 
sharing a varying proportion of incremental value 
created with the executives. This proportion starts at 
3.5% of incremental value created at a price of 46.0p 
and increases linearly to 8.75% of value created at a 
price of 100.0p. The VCP partially vested in August 
2024 and those awards that did not vest have now 
lapsed.
The table below shows the options that have vested 
but remain unexercised in respect of the executive 
directors under the EMI Share Option Plan and VCP.
Cash Distribution Plan
The Cash Distribution Plan was implemented in 
March 2023 following consultation with a majority of 
the Company’s shareholders and having taken 
external advice from PwC, a remuneration consultant.
Awards under the Cash Distribution Plan vest if the 
Company makes a gross cash distribution to 
shareholders in excess of £70million and up to 
£150million within a 7 year period from March 2023.  
An adjustment is made to the value of any award 
under the CDP to take account of any vested share 
options that have previously been exercised by the 
participants, thereby preventing participants 
benefiting from both the CDP and a distribution in 
respect of any exercised share options.  Provisions 
exist to ensure the equitable bearing of exchange rate 
risk between shareholders and CDP participants if an 
underlying transaction that triggers a distribution to 
shareholders is denominated in a currency other than 
Sterling.
At a gross cash distribution of £70m (the “Entry 
Point”), the award paid to Daniel Rabie under the CDP, 
the VCP and the EMI Share Option Plan would be 
£5.0m and the award paid to Paul Haworth would be 
£1.75m.  These amounts are based on the approximate 
values that, absent the CDP, would otherwise be paid 
on the participants’ fully vested and exercised share 
options.  
Above the Entry Point to a gross cash distribution of 
£120m (the “Target Point”), the participants earn a 
linearly increasing share of the incremental 
distribution above the Entry Point.  Daniel Rabie’s 
share increases from 7.0% at the Entry Point to 15.0% 
at the Target Point.  Paul Haworth’s share increases 
from 2.5% at the Entry Point to 10.0% at the Target 
Point.  Above the Target Point, the share of the 
incremental gross cash distribution earned remains at 
15.0% for Daniel Rabie and 10.0% for Paul Haworth up 
to a maximum award payable at a gross cash 
distribution of £150m (the “Stretch Point”).
Grant date
Number of 
options
Vesting 
period
Vesting performance criteria
Daniel 
Rabie
27 January 
2020
2,196,428
3 years (now 
fully vested)
Minimum share price of 46.0p at vesting 
date
27 January 
2020
836,819 
Up to 4.5 years 
(now fully 
vested)
Minimum share price of 46.0p up to a 
maximum vesting at a share price of 
100.0p at the vesting date
3,033,247
Paul 
Haworth
27 January 
2020
892,857
3 years (now 
fully vested)
Minimum share price of 46.0p at vesting 
date
27 January 
2020
239,091
Up to 4.5 years 
(now fully 
vested)
Minimum share price of 46.0p up to a 
maximum vesting at a share price of 
100.0p at the vesting date
1,131,948
27

REMUNERATION REPORT cont.
Our 
competitive 
edge
Service agreements
The executive directors’ service agreements provide 
that their employment with the Company is on a 
rolling basis, subject to written notice being served by 
either party of not less than six months. The current 
service contracts and letters of appointment for Daniel 
Rabie and Paul Haworth are dated 8 October 2018.
The service agreements for the non-executive 
directors are dated 5 July 2017, except for Paul 
Huberman whose service agreement is dated 12 
February 2020, and provide for rolling 12 month terms, 
with a 3 month notice period on either side. 
Under these service contracts, the Company may 
terminate an executive director’s employment 
immediately by making a payment in lieu of base 
salary, benefits and statutory entitlements, and any 
bonus or commission payments pro-rated for the 
duration of the notice period. No bonus would be 
payable in the event of an executive director’s 
resignation.
2025 remuneration arrangements
Daniel Rabie’s 2025 base salary is £270,530 (2024: 
£265,225). Paul Haworth’s 2025 base salary is £216,420 
(2024: £212,180). The rates of increase were seen as fair 
relative to other employees of the Group and have 
been benchmarked against relevant market 
comparators.
Both Daniel Rabie and Paul Haworth will be eligible to 
receive a cash performance bonus for 2025. The level 
of performance bonus will be dependent on the 
growth of the Group’s ARR between 31 December 
2024 and 31 December 2025, split between the 
Group’s products. The Committee has considered 
alternative performance measures but concluded 
that, having given due consideration to all 
stakeholders, ARR growth remains the most 
appropriate method to assess performance bonuses 
for the executive in 2025.  The Committee retains 
discretion over the final amount payable.
Payment of any performance bonus is contingent on 
an adjusted profit / (loss) hurdle being met.
The cash performance bonus is a percentage of salary. 
The Remuneration Committee has the flexibility to 
award bonuses of market normal levels for maximum 
performance. For Daniel Rabie, the maximum 
performance bonus for 2025 is 125% of salary. Paul 
Haworth’s maximum performance bonus for 2025 is 
100%.
The Committee remains committed to reviewing the 
structure of performance awards for the executive 
directors on an ongoing basis to ensure alignment 
with the long-term interests of all shareholders and 
the strategic priorities of the Group.
Directors’ interests
As at 31 December 2024, the directors had the 
following beneficial interests in the Company’s shares:
Nigel Payne
Chairman of the Remuneration Committee
Number of shares held
Daniel Rabie
2,177,646
Paul Haworth
150,000
Miles Jakeman
289,610
Nigel Payne
-
Paul Huberman
50,000
Clive Rabie
9,243,676
28

AUDIT COMMITTEE REPORT 
Our 
competitive 
edge
I am pleased to present my report of the Audit Committee for 
2024.
The Audit Committee provides confidence to shareholders on the 
integrity of the financial results of the Company expressed in the 
Annual Report and accounts and other relevant public 
announcements of the Company. The Audit Committee 
challenges both the external auditors and the management of 
the Company.  It also considers the engagement of auditors 
including tendering and the approval of non-audit services. The 
Audit Committee reviews and reports to the board on any 
significant reporting issues, estimates and judgements made in 
connection with the preparation of the Company’s financial 
statements.
I am chair of the Audit Committee and the other members are 
Nigel Payne and Miles Jakeman. I am a qualified Chartered 
Accountant and senior finance executive having been finance 
director of three different listed companies, and more recently a 
non-executive director at a number of public and private 
companies. Nigel Payne is a qualified Chartered Accountant and 
is a non-executive director of a number of public and private 
companies. Miles Jakeman has a background in risk 
management and was the founder and director of a large public 
company in Australia.
The board is therefore satisfied that at least one member of the 
Audit Committee has recent, relevant financial experience.
29

AUDIT COMMITTEE REPORT cont.
Our 
competitive 
edge
Activities of the Audit Committee during 2024
Since the 2023 annual report, the Audit Committee 
carried out the following key activities:
•
Review of the Group’s key regulatory 
announcements during the year, including the 
preliminary announcement of the 2023 results, 
trading updates, and the 2024 half year report;
•
Review of the Group’s compliance with the 2018 
Quoted Companies Alliance Corporate Governance 
Code and its related disclosures, together with a 
review of changes made in the 2023 update to the 
code, which will come into effect from 2025;
•
Review of the Group’s updated risk management 
policies and risk register;
•
Oversight of the decision to change the Group’s 
auditor as a result of the potential for conflicts of 
interest with the incumbent, RSM UK Audit LLP;
•
Review of the audit tender process and approval of 
the appointment of MacIntyre Hudson LLP 
(“MHA”);
•
Review and approval of MHA’s audit plan for 2024;
•
Review of the Chief Financial Officer’s report on the 
key accounting judgements and issues for the 
2024; and
•
Review and approval of the accounting policies and 
their application for the 2024 Annual Report and 
accounts.
During 2024 there were three meetings of the Audit 
Committee, which were attended by all committee 
members.
Fair, balanced and understandable
In its review, the Audit Committee  has  determined 
that the 2024 Annual Report, taken as a whole, is fair, 
balanced and understandable and provides 
shareholders with the necessary information to assess 
the Company’s position and performance, business 
model and strategy.
Change of the external auditor
During the year, the Group identified commercial 
partnership opportunities for its Workiro product with 
entities associated with the incumbent auditor, RSM 
UK Audit LLP (“RSM”).  In the opinion of the audit 
committee, these partnerships presented a potential 
conflict of interest for RSM.
Consequently. RSM resigned as external auditor and 
the committee initiated a tender for a replacement.  
The tender process involved receiving proposals from 
a number of suitably qualified and experienced audit 
firms, whose audit quality credentials were appraised 
alongside their software industry and public market 
experience and an assessment of value for money for 
the Group.
MHA were subsequently appointed as auditor for the 
year-ended 31 December 2024 onwards, such 
appointment to expire at the next Annual General 
Meeting.  A resolution to re-appoint MHA as auditor of 
the Company will be proposed at the 2025 Annual 
General Meeting.
Auditor independence and objectivity
The Committee recognised the importance of auditor 
objectivity and independence and understands that 
this can be compromised by the provision of non-
audit work. All taxation advice is provided by a 
separate firm. However, there may be certain limited 
circumstances in which, due to MHA’s expertise and 
knowledge of the Company, it may be appropriate for 
them to undertake non-audit work. The Company has 
put in place a formal process for agreeing non-audit 
work by the Audit Committee.  MHA has confirmed 
that they are independent and have internal 
safeguards to ensure the objectivity of the 
engagement partner and audit staff is not impaired.
Internal audit
The Group does not have a dedicated standalone 
internal audit function.  This decision is made taking 
into account the size and complexity of the Group. 
Where appropriate, reviews are carried out either by 
staff members or third party experts.  The need for an 
internal audit function is considered by the Audit 
Committee annually if circumstances change.
Significant financial reporting issues and 
judgements
Following discussion with the Chief Financial Officer 
and the Group’s auditors, the Committee considers 
the items on the following pages to be the most 
significant financial reporting issues and judgements 
that are relevant to the 2024 financial statements.
30

AUDIT COMMITTEE REPORT cont.
The adoption of the going 
concern assumption in 
the preparation of the 
financial statements and 
the related disclosures.
The Committee has reviewed the detailed forecasts and reasonable worst-
case scenario prepared by management, including assessing the 
reasonableness of the assumptions made and the feasibility of mitigating 
actions.
The presentation of 
certain non-statutory 
alternative performance 
measures (“APMs”) 
alongside statutory 
measures, for example 
the disclosure of 
recurring revenue 
Adjusted EBITDA or 
Adjusted Profit / (Loss).
The Committee has reviewed recommendations made by the Chief 
Financial Officer that take into account the Financial Reporting Council’s 
(“FRC”) Thematic Review, which discusses the presentation of APMs in 
financial statements and strategic reports.
The Committee is satisfied that the disclosures made around APMs 
address the recommendations of the FRC and provide transparency and 
significant useful additional information to shareholders. In addition, the 
Group will ensure that APMs are accompanied by the most relevant 
equivalent IFRS measure.
The treatment of 
development costs, 
including the application 
of IAS38 Intangible Assets 
and the presentation of 
“fully expensed” 
development spend 
above Adjusted Profit / 
(Loss) in the Income 
Statement.
In considering the level of capitalisation of development costs for existing 
products, the Committee has considered management’s assessment of 
the proportion of spend that is regarded as maintenance compared to 
expenditure on material product improvements.
We have noted the positive feedback received from investors regarding 
the presentation of “fully-expensed” development costs above Adjusted 
Profit / (Loss). Management is of the view that this presentation provides a 
clearer view of the performance of the business that is free from the 
impact of significant accounting judgements, the application of which 
may vary significantly from company to company.
The Committee is in agreement with management’s conclusions on the 
capitalisation of development costs and the presentation of development 
costs in the income statement.
The Committee has considered the disclosure explaining the critical 
judgements related to the capitalisation of developments costs and 
considers such disclosure to be balanced and reasonable.
31

AUDIT COMMITTEE REPORT cont.
The treatment and 
disclosure of incentive 
plans, including the Cash 
Distribution Plan.
The Committee has reviewed the accounting treatment of the Cash 
Distribution Plan and the Leadership Incentive Plan, and the changes 
made to the Leadership Incentive Plan during 2024 to make payment 
under the Plan entirely contingent on a sale of the SmartVault business.
The Committee assessed the derecognition of the provision related to the 
Leadership Incentive Plan following the change and considered it to be 
appropriate.
The Committee reviewed the disclosures in note 17 and note 18 concerning 
these incentive plans and is satisfied that, together with complying with 
the requirements of IAS37, the disclosures provide all pertinent 
information related to the schemes and their potential impact on the 
financial position and performance of the Group.
Ongoing compliance with 
IFRS 15 Revenue from 
Contracts with 
Customers.
The ongoing compliance with that standard has been considered by the 
Committee.  There were no changes to the nature of revenue contracts 
during 2024 and the Committee determined the Group’s accounting to be 
appropriate.
Accounting for the 
acquisition of the trade 
and assets of SmartPath 
LLC.
The Committee has reviewed the accounting for the acquisition of the 
trade and assets of SmartPath LLC.  As part of this review, the Committee 
has considered the application of IFRS3 Business Combinations and 
specifically the assumptions used to determine the fair value of contingent 
consideration, including the disclosures in note 26 relating to the critical 
judgments made in that determination.  
The Committee is satisfied with the accounting for the acquisition, the 
assumptions made and the disclosures thereof. 
A full list of critical judgements and key estimates appears in note 4 to the financial statements.
Paul Huberman
Chairman of the Audit Committee
32

DIRECTORS’ REPORT
The Directors’ Report should be read in conjunction 
with the following items required by the Companies 
Act 2006 (CA2006) that are incorporated by reference:
•
An indication of likely future developments of the 
Company and Group, included in the CEO’s Review 
under “Current trading and outlook”; and
•
An indication of the research and development 
activities of the Company and Group included in 
the Financial Review on page 14.
No political donations were made during the period 
(2023: £nil). The Company and Group do not use 
complex financial instruments and the Company and 
Group are not exposed to any material risks from 
financial instruments.  The Company has maintained 
cover under a directors’ liability insurance policy, as 
permitted by CA2006. 
Directors
The directors who served throughout the year and 
subsequently were:
Dr Miles Jakeman AM
Daniel Rabie 
Paul Haworth 
Nigel Payne 
Paul Huberman 
Clive Rabie
Annual General Meeting (AGM) and Auditor
The AGM of the Company will be held on Tuesday 20 
May 2025 at 10.30am at the Company’s registered 
office. Details will be published in the Notice of the 
AGM. A resolution to reappoint Macintyre Hudson LLP 
will be put to the AGM.
 
Directors’ responsibilities statement
The directors are responsible for preparing the 
Strategic Report, the Directors’ Report and the 
financial statements in accordance with applicable 
law and regulations.
Company law requires the directors to prepare group 
and company financial statements for each financial 
year. The directors have elected under company law 
and are required by the AIM Rules of the London 
Stock Exchange to prepare group financial 
statements in accordance with UK-adopted 
International Accounting Standards and have elected 
under company law to prepare the company financial 
statements in accordance with United Kingdom 
Generally Accepted Accounting Practice (United 
Kingdom Accounting Standards and applicable law).
The group financial statements are required by law 
and UK-adopted International Accounting Standards 
to present fairly the financial position and 
performance of the group. The Companies Act 2006 
provides in relation to such financial statements that 
references in the relevant part of that Act to financial 
statements giving a true and fair view are references 
to their achieving a fair presentation.
Under company law the directors must not approve 
the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of 
the group and the company and of the profit or loss of 
the group for that period.
In preparing each of the group and company financial 
statements, the directors are required to:
a. 
select suitable accounting policies and then 
apply them consistently;
b. 
make judgements and accounting estimates 
that are reasonable and prudent;
c. 
for the group financial statements, state 
whether they have been prepared in accordance with 
UK-adopted International Accounting Standards;
d. 
for the company financial statements state 
whether applicable UK accounting standards 
(comprising FRS102) have been followed, subject to 
any material departures disclosed and explained in 
the company financial statements;
e.            prepare the financial statements on the going 
concern basis unless it is inappropriate to presume 
that the group and the company will continue in 
business.
The directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the group’s and the company’s transactions 
and disclose with reasonable accuracy at any time the 
financial position of the group and the company and 
enable them to ensure that the financial statements 
comply with the requirements of the Companies Act 
2006. They are also responsible for safeguarding the 
group and the company and hence for taking 
reasonable steps for the prevention and detection of 
fraud and other irregularities.
The directors are responsible for the maintenance and 
integrity of the corporate and financial information 
included on the GetBusy Plc website.
Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.
In the case of each of the persons who are directors at 
the time the report is approved so far as the director is 
aware, there is no relevant audit information of which 
the company’s auditor is unaware, and he has taken 
all the steps that he ought to have taken as a director 
in order to make himself aware of any relevant audit 
information and to establish that the company’s 
auditor is aware of that information.
33

DIRECTORS’ REPORT cont.
Directors’ indemnity arrangements
The Company has granted indemnities to each of its 
Directors of all losses arising out of or in connection 
with the execution of their powers, duties and 
responsibilities as Directors to the extent permitted by 
the Companies Act 2006 and the Company’s articles.
Such qualifying third party indemnity provisions 
remain in force at the date of this report. The Group 
has purchased and maintained throughout the year 
Directors’ and Officers’ liability insurance in respect of 
itself and its Directors. 
Going concern
In their assessment of the appropriateness of the 
going concern basis, the directors have considered 
base case forecasts for the Group. The same forecasts 
have been used for the Company as the Group 
centrally manages cash and treasury; cash is regularly 
moved between the Group’s subsidiaries and so 
modelling for liquidity and going concern purposes is 
carried out on this consolidated basis.
The Group is expected to be approximately break-
even to slightly profitable in the medium term as 
continued investment is made for future growth.
The directors have applied a number of assumptions 
to the base case forecast, which includes revenue, 
profit, cashflow and covenant compliance projections, 
to reflect a reasonable worst case scenario for 
cashflow for the period to 30 June 2026. Those 
assumptions include:
•
A significant reduction in new business revenue 
generated from new business; and
•
A significant increase in churn from existing 
customers, either by downgrading their plans or 
ceasing to use the Group’s products entirely.
Tiers of potential mitigating actions have been 
identified, with increasing cost and complexity of 
implementation, as follows:
•
A reduction in certain variable, performance- based 
costs such as sales commissions and performance 
bonuses;
•
A reduction in the recruitment of planned new 
staff;
•
A reduction in certain discretionary costs, such as 
marketing, training and outsourced design work;
•
A reduction in workforce that would have an initial 
cash outlay but would reduce ongoing overhead 
expenditure.
Based on the forecast and the reasonable worst case 
scenario, the directors are of the opinion that the 
Group and Company are able to meet their liabilities 
as they fall due for a period of not less than 12 months 
from the date of this report. For this reason, the going 
concern basis is considered appropriate for the 
preparation of these financial statements.
Post balance sheet events
As described more fully in note 27, on 24 March 2025 
the Group increased its unsecured revolving credit 
facility to £3 million and extended it to 31 December 
2028.
Substantial shareholdings
The table below shows the interests in 3% or more of 
the Company’s equity at 1 March 2025 of which the 
directors are aware.
Strategic report
The Strategic Report comprises the following sections 
of this Annual Report, which are incorporated by 
reference:
Our Strategy
Our Products and Capabilities
Our Markets
CEO’s Review
Financial Review 
The Board
Governance
Risk Management
The Strategic Report and Directors’ Report were 
approved by the board on 24 March 2025.
Paul Haworth
Director and Company Secretary
Shares held
%
Clive Rabie
9,243,676
18.2%
BGF
7,100,000
14.0%
Greg Wilkinson
3,690,771
7.3%
Herald 
2,970,102
5.9%
River Global Investors
2,375,000
4.7%
Interactive Brokers
2,332,784
4.6%
Canaccord Genuity
2,289,300
4.5%
Daniel Rabie
2,177,646
4.3%
Hargreaves Lansdown
1,830,008
3.6%
Scobie Dickinson Ward
1,600,000
3.2%
34

35 
 
 
Independent auditor’s report to the members of 
GetBusy plc 
 
For the purpose of this report, the terms “we” and “our” denote MHA in relation to UK legal, 
professional and regulatory responsibilities and reporting obligations to the members of GetBusy 
plc. For the purposes of the table on pages 37 to 38 that sets out the key audit matters and how 
our audit addressed the key audit matters, the terms “we” and “our” refer to MHA. The Group 
financial statements, as defined below, consolidate the accounts of GetBusy plc and its 
subsidiaries (the “Group”). The “Parent Company” is defined as GetBusy plc, as an individual entity. 
The relevant legislation governing the Company is the United Kingdom Companies Act 2006 
(“Companies Act 2006”). 
 
Opinion  
We have audited the financial statements of GetBusy plc for the year ended 31 December 2024.  
 
The financial statements that we have audited comprise: 
• 
the Consolidated Income Statement 
• 
the Consolidated Statement of Comprehensive Income  
• 
the Consolidated Balance Sheet  
• 
the Consolidated Statement of Changes in Equity  
• 
the Consolidated Cash Flow Statement  
• 
Notes to the consolidated financial statements, including significant accounting policies 
• 
the Company Balance Sheet 
• 
the Company Statement of Changes in Equity and 
• 
Notes to the Company financial statements, including significant accounting policies. 
 
The financial reporting framework that has been applied in the preparation of the Group’s 
financial statements is applicable law and UK-adopted International Accounting Standards. The 
financial reporting framework that has been applied in the preparation of the Parent Company 
financial statements is applicable law and United Kingdom Accounting Standards, including 
Financial Reporting Standard 102 “The Financial Reporting Standard applicable in the UK and 
Republic of Ireland” (United Kingdom Generally Accepted Accounting Practice). 
 
In our opinion: 
• 
the financial statements give a true and fair view of the state of the Group’s and of the 
Parent Company’s affairs as at 31 December 2024 and of the Group’s profit for the year 
then ended; 
• 
the Group financial statements have been properly prepared in accordance with UK-
adopted International Accounting Standards 
• 
the Parent Company financial statements have been properly prepared in accordance 
with United Kingdom Generally Accepted Accounting Practice; and 
• 
the financial statements have been prepared in accordance with the requirements of the 
Companies Act 2006. 
 
Our opinion is consistent with our reporting to the Audit Committee. 
 
Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) 
and applicable law. Our responsibilities under those standards are further described in the Auditor 
Responsibilities for the Audit of the Financial Statements section of our report. We are 
independent of the Group in accordance with the ethical requirements that are relevant to our 

36 
 
 
audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to 
listed entities, and we have fulfilled our ethical responsibilities in accordance with those 
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate 
to provide a basis for our opinion. 
 
Conclusions relating to going concern  
In auditing the financial statements, we have concluded that the Directors' use of the going 
concern basis of accounting in the preparation of the financial statements is appropriate. 
 
Our evaluation of the Directors’ assessment of the Group’s and the Parent Company’s ability to 
continue to adopt the going concern basis of accounting included: 
• 
The consideration of inherent risks to the Group’s operations and specifically its business 
model.  
• 
An evaluation of the accuracy of historical forecasts against actual results to ascertain the 
accuracy of management’s forecasts.  
• 
Review of key assumptions included in cash flow forecasts for reasonableness and 
corroboration to supporting evidence where necessary 
• 
Sensitivity analysis on the cash flow forecasts and budget to assess the potential impact 
of further downwards sensitivities on the going concern position 
• 
Review of covenants for breaches either in the year or post year end 
• 
Holding discussions with management regarding future financing plans, corroborating 
these where necessary and assessing the impact on the cash flow forecast.  
• 
Review of the Group’s external debt agreements to determine the level of interest and 
principal payments required over the going concern period and whether these have been 
accurately reflected in the cash flow forecasts.  
• 
Holding discussions with management and completing reviews of any events after the 
reporting period to identify if these may impact on the Group’s ability to continue as a 
going concern.  
• 
Consideration of post-balance sheet events which may impact going concern. 
 
Based on the work we have performed, we have not identified any material uncertainties relating 
to events or conditions that, individually or collectively, may cast significant doubt on the Group’s 
and Parent Company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue.  
 
Our responsibilities and the responsibilities of the directors with respect to going concern are 
described in the relevant sections of this report. 
 
Overview of our audit approach 
Scope 
Our audit was scoped by obtaining an understanding of the Group, 
including the Parent Company, and its environment, including the Group’s 
system of internal control, and assessing the risks of material misstatement 
in the financial statements.  We also addressed the risk of management 
override of internal controls, including assessing whether there was 
evidence of bias by the directors that may have represented a risk of 
material misstatement. 
 
Materiality 
2024 
2023 
 
Group 
£250k 
£205k 
1.2% of revenue 
Parent Company 
£81k 
£139k 
1% of gross assets  
 

37 
 
 
Key audit matters 
Group: 
• 
Revenue recognition 
• 
Capitalisation of development costs 
 
Company: 
• 
No key audit matters 
 
Key Audit Matters 
Key Audit Matters are those matters that, in our professional judgement, were of most 
significance in our audit of the financial statements of the current period and include the most 
significant assessed risks of material misstatement (whether or not due to fraud) that we 
identified. These matters included those matters which had the greatest effect on: the overall 
audit strategy; the allocation of resources in the audit; and directing the efforts of the 
engagement team. These matters were addressed in the context of our audit of the financial 
statements as a whole, and in forming our opinion thereon, and we do not provide a separate 
opinion on these matters.  
Revenue recognition 
Key audit 
matter description 
The Group generates revenue through the sale of software 
subscriptions and support contracts, consulting services and non-
recurring add-ons as detailed in note 6. 
The majority of revenue earned by the Group is recognised evenly 
over the duration of the relevant contract in accordance with IFRS 
15.  
We considered there to be a significant audit risk that the 
performance obligations within the contracts have either not been 
correctly identified, or that revenue has not been recognised 
appropriately as performance obligations are met. 
Due to the material nature of these transactions, the impact of this 
area on the overall audit strategy, in addition to the allocation of time 
and resources to this area, we considered this a key audit matter.  
How the scope of our 
audit responded to the 
key audit matter 
Our audit work included, but was not restricted to the following:  
• 
We reviewed the Group’s revenue recognition policy for each 
revenue stream through discussions with management and 
examined the Group’s documentation and assessed whether 
the policies comply with IFRS 15; 
• 
We obtained an understanding of the processes, systems, 
and controls in place surrounding revenue recognition; 
• 
We tested the design and implementation of controls in 
respect of revenue recognition; 
• 
We substantively tested revenue recognised in the period, 
and corroborated revenue recognised with supporting 
evidence (such as contract, invoices and evidence of delivery 
of the service); 
• 
We tested balance sheet items related to revenue, including 
cut off for contract liabilities and assets; and 
• 
We reviewed financial statement disclosures in respect of 
revenue. 

38 
 
 
Key observations 
communicated to the 
Group’s Audit Committee 
Based on our audit work detailed above, nothing has come to our 
attention that indicates that; the Group’s revenue recognition 
accounting policy is not in line with the requirements of IFRS 15, or 
that revenue has not been recognised in accordance with the 
Group’s revenue recognition policy. 
Capitalisation of development costs 
Key audit 
matter description 
The Group undertakes significant amounts of software development 
which is capitalised as intangible assets as detailed in note 12.  
Judgement is required in distinguishing between research and 
development phases, and in determining if development costs meet 
the recognition criteria of IAS 38. The key criteria for capitalisation are 
(1) technical feasibility; (2) intention to complete and then use or sell; 
(3) commercial viability, and (4) ability to measure the expenditure 
incurred reliably. 
Due to the judgement required, material nature of these costs, and 
the allocation of resources in the audit to this area, we determined 
this to be a key audit matter. 
How the scope of our 
audit responded to the 
key audit matter 
Our audit work included, but was not restricted to the following:  
• 
We held discussions and met with senior management 
personnel in the product development team and finance 
team to understand the key projects/releases during the 
year, the systems, processes and controls around the 
recording of capitalised development costs and the key 
areas of judgement; 
• 
We recorded our assessment of controls and tested the 
design and implementation of those controls; 
• 
We assessed management’s accounting policy in respect of 
capitalised development costs and considered whether it 
aligns with IAS 38; 
• 
We substantively tested the capitalised development 
expenditure to ensure the definition and recognition criteria 
were met; 
• 
We challenged management’s assumptions in their valuation 
of intangible assets including the need for impairment; 
• 
We evaluated the reasonableness of the useful lives of 
intangible assets; and 
• 
We reviewed financial statement disclosures in respect of 
capitalised development costs. 
Key observations 
communicated to the 
Group’s Audit Committee 
Based on our audit work detailed above, nothing has come to our 
attention that indicates that application of the group’s accounting 
policy in respect of capitalised development costs is not in line with 
the requirements of IAS 38, or that costs have not been capitalised in 
accordance with the policy. 
 
Our application of materiality   
Our definition of materiality considers the value of error or omission on the financial statements 
that, individually or in aggregate, would change or influence the economic decision of a 
reasonably knowledgeable user of those financial statements.  Misstatements below these levels 
will not necessarily be evaluated as immaterial as we also take account of the nature of identified 

39 
 
 
misstatements, and the particular circumstances of their occurrence, when evaluating their effect 
on the financial statements as a whole. Materiality is used in planning the scope of our work, 
executing that work and evaluating the results.  
 
Materiality in respect of the Group was set at £250,000 (2023: £205,000) which was determined on 
the basis of 1.2% (2023: 1%) of the Group’s revenue. Materiality in respect of the Parent Company 
was set at £81,000 (2023: £139,000), determined on the basis of 1% (2023: 2%) of the Parent 
Company’s gross assets. Revenue was deemed to be the appropriate benchmark for the 
calculation of group materiality as this is a key area of focus for users of the financial statements 
and a key performance indicator for the Group. Gross assets were deemed to be the appropriate 
benchmark for the calculation of company materiality because the parent acts primarily as an 
investment holding company and the key focus for users of the financial statements is the value 
of the investments and valuation of amounts owed from group undertakings.  
 
Performance materiality is the application of materiality at the individual account or balance level, 
set at an amount to reduce, to an appropriately low level, the probability that the aggregate of 
uncorrected and undetected misstatements exceeds materiality for the financial statements as a 
whole.   
  
Performance materiality for the Group was set at £175,000 (2023: £153,000) and at £69,000 (2023: 
£104,000) for the Parent Company which represents 70% and 85% of the above materiality levels 
respectively (2024: 75% for group and company materiality). 
  
The determination of performance materiality reflects our assessment of the risk of undetected 
errors existing, the nature of the systems and controls and the level of misstatements arising in 
previous audits.  
   
We agreed to report any corrected or uncorrected adjustments exceeding £12,500 and £4,050 in 
respect of the Group and Parent Company respectively to the Audit Committee as well as 
differences below this threshold that in our view warranted reporting on qualitative grounds.  
 
Overview of the scope of the Group and Parent Company audits 
Our assessment of audit risk, evaluation of materiality and our determination of performance 
materiality sets our audit scope across the Group. This assessment takes into account the size, 
risk profile, organisation / distribution and effectiveness of group-wide controls, changes in the 
business environment and other factors such as recent internal audit results when assessing the 
level of work to be performed at each component.  
 
We assessed revenue as one component spanning multiple legal entities due to the similar 
nature of revenue processes across the Group. For all other areas, we identified seven 
components which aligned with the number of principal business units within the Group.  
 
Full scope audits - Audits of the complete financial information of GetBusy Plc, GetBusy UK 
Limited and GetBusy USA Corporation were undertaken based upon their size or risk 
characteristics. 
 
Specified procedures – GetBusy Australia Pty Limited, GetBusy New Zealand Pty Limited, 
GetBusy Services Limited and SmartVault Software Limited were not considered to be significant 
components of the group and thus specified procedures on all balances in excess of group 
materiality were undertaken. 
 

40 
 
 
The coverage achieved from our audit approach is as follows: 
 
All audit work was performed by the group audit team. No component auditors were involved in 
the Group audit.   
 
The control environment 
We evaluated the design and implementation of those internal controls of the Group, including 
the Parent Company, which are relevant to our audit, such as those relating to the financial 
reporting cycle.  
 
We deployed our internal IT audit specialists to get an understanding of the general IT 
environment. 
 
Reporting on other information  
The other information comprises the information included in the annual report other than the 
financial statements and our auditor’s report thereon. The directors are responsible for the other 
information contained within the annual report. Our opinion on the financial statements does not 
cover the other information and, except to the extent otherwise explicitly stated in our report, we 
do not express any form of assurance conclusion thereon. Our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit, or otherwise 
appears to be materially misstated. If we identify such material inconsistencies or apparent 
material misstatements, we are required to determine whether this gives rise to a material 
misstatement in the financial statements themselves. If, based on the work we have performed, 
we conclude that there is a material misstatement of this other information, we are required to 
report that fact.   
  
We have nothing to report in this regard. 
 
Strategic report and directors’ report  
In our opinion, based on the work undertaken in the course of the audit:  
• 
the information given in the strategic report and the directors’ report for the financial year 
for which the financial statements are prepared is consistent with the financial statements; 
and  
• 
the strategic report and the directors’ report have been prepared in accordance with 
applicable legal requirements.  
  
In the light of the knowledge and understanding of the Group and the Parent Company and their 
environment obtained in the course of the audit, we have not identified material misstatements in 
the strategic report or the directors’ report.  
 
 

41 
 
 
Matters on which we are required to report by exception 
We have nothing to report in respect of the following matters in relation to which the Companies 
Act 2006 requires us to report to you if, in our opinion:  
• 
adequate accounting records have not been kept by the Parent Company, or returns 
adequate for our audit have not been received by branches not visited by us; or  
• 
the Parent Company financial statements are not in agreement with the accounting 
records and returns; or  
• 
certain disclosures of directors’ remuneration specified by law are not made; or    
• 
we have not received all the information and explanations we require for our audit.     
 
Responsibilities of directors   
As explained more fully in the directors’ responsibilities statement, the directors are responsible 
for the preparation of the financial statements and for being satisfied that they give a true and fair 
view, and for such internal control as the directors determine is necessary to enable the 
preparation of financial statements that are free from material misstatement, whether due to 
fraud or error.   
  
In preparing the financial statements, the directors are responsible for assessing the Group’s and 
the Parent Company’s ability to continue as a going concern, disclosing, as applicable, matters 
related to going concern and using the going concern basis of accounting unless the directors 
either intend to liquidate the Group or Parent Company or to cease operations, or have no 
realistic alternative but to do so.   
 
Auditor responsibilities for the audit of the financial statements  
Our objectives are to obtain reasonable assurance about whether the financial statements as a 
whole are free from material misstatement, whether due to fraud or error, and to issue an 
auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is 
not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a 
material misstatement when it exists. 
 
Misstatements can arise from fraud or error and are considered material if, individually or in 
aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of these financial statements.  
 
A further description of our responsibilities for the financial statements is located on the FRC’s 
website at: www.frc.org.uk/auditorsresponsibilities . This description forms part of our auditor’s 
report.   
 
Extent to which the audit was considered capable of detecting irregularities, 
including fraud 
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We 
design procedures in line with our responsibilities, outlined above, to detect material 
misstatements in respect of irregularities, including fraud. 
 
These audit procedures were designed to provide reasonable assurance that the financial 
statements were free from fraud or error. The risk of not detecting a material misstatement due to 
fraud is higher than the risk of not detecting one resulting from error and detecting irregularities 
that result from fraud is inherently more difficult than detecting those that result from error, as 
fraud may involve collusion, deliberate concealment, forgery or intentional misrepresentations. 
Also, the further removed non-compliance with laws and regulations is from events and 
transactions reflected in the financial statements, the less likely we would become aware of it. 
 

42 
 
 
Identifying and assessing potential risks arising from irregularities, including 
fraud 
The extent of the procedures undertaken to identify and assess the risks of material 
misstatement in respect of irregularities, including fraud, included the following: 
• 
We considered the nature of the industry and sector, the control environment, business 
performance including remuneration policies and the Group’s, including the Parent 
Company’s, own risk assessment that irregularities might occur as a result of fraud or 
error. From our sector experience and through discussion with the directors, we obtained 
an understanding of the legal and regulatory frameworks applicable to the Group 
focusing on laws and regulations that could reasonably be expected to have a direct 
material effect on the financial statements, such as provisions of the Companies Act 2006, 
AIM listing rules and tax legislation.  
• 
We enquired of the directors and management concerning the Group’s and the Parent 
Company’s policies and procedures relating to: 
- 
identifying, evaluating and complying with the laws and regulations and whether 
they were aware of any instances of non-compliance; 
- 
detecting and responding to the risks of fraud and whether they had any 
knowledge of actual or suspected fraud; and 
- 
the internal controls established to mitigate risks related to fraud or non-
compliance with laws and regulations. 
• 
We assessed the susceptibility of the financial statements to material misstatement, 
including how fraud might occur by evaluating management’s incentives and 
opportunities for manipulation of the financial statements. This included utilising the 
spectrum of inherent risk and an evaluation of the risk of management override of 
controls. We determined that the principal risks related to revenue recognition and the 
inappropriate capitalisation of development costs. 
 
Audit response to risks identified 
In respect of the above procedures: 
• 
We corroborated the results of our enquiries through our review of the minutes of the 
Group’s and the Parent Company’s audit committee meetings;  
• 
Audit procedures performed by the engagement team in connection with the risks 
identified included: 
- 
Reviewing financial statement disclosures to assess compliance with applicable 
laws and regulations expected to have a direct impact on the financial 
statements. 
- 
Testing journal entries based on a number of risk criteria, including those 
processed late for financial statements preparation, those posted by infrequent or 
unexpected users, and those posted to unusual account combinations;  
- 
Evaluating the business rationale of significant transactions outside the normal 
course of business, and reviewing accounting estimates for bias; 
- 
Enquiry of management around actual and potential litigation and claims. 
- 
Challenging the assumptions and judgements made by management in its 
significant accounting estimates, in particular those relating to capitalisation of 
development costs; and  
- 
Performing substantive procedures on the recognition and existence of revenues 
and the capitalisation of development costs in the period. 
• 
The Senior Statutory Auditor considered the experience and expertise of the engagement 
team to ensure that the team had the appropriate competence and capabilities; and 
• 
We communicated relevant laws and regulations and potential fraud risks to all 
engagement team members and remained alert to any indications of fraud or non-
compliance with laws and regulations throughout the audit. 
 

43 
 
 
Use of our report  
This report is made solely to the Parent Company’s members, as a body, in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we 
might state to the Parent Company’s members those matters we are required to state to them in 
an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not 
accept or assume responsibility to anyone other than the Parent Company and the Parent 
Company’s members as a body, for our audit work, for this report, or for the opinions we have 
formed.  
 
 
 
 
 
Andrew Gandell, FCA (Senior Statutory Auditor)  
for and on behalf of MHA, Statutory Auditor  
London, United Kingdom   
24 March 2025 
 
MHA is the trading name of MacIntyre Hudson LLP, a limited liability partnership in England and 
Wales (registered number OC312313) 
 
 
 
 
 

44 
 
 
CONSOLIDATED INCOME STATEMENT 
For the year ended 31 December 2024 
 
2024 
 2023 
Note 
£’000 
£’000 
 
 
 
Revenue 
6 
21,445 
21,112 
 
 
 
Cost of sales 
 
(2,260) 
(2,095) 
 
 
 
Gross profit 
 
19,185 
19,017 
 
 
 
Operating costs 
 
(18,407) 
(19,389) 
Net finance costs 
 
(184) 
(137) 
 
 
 
Profit/(loss) before tax 
7 
594 
(509) 
 
 
 
Profit/(loss) before tax 
7 
594 
(509) 
Depreciation and amortisation on owned assets 
12,14 
1,197 
941 
Long-term incentive (credit)/costs 
8 
(316) 
312 
Social security (credit)/costs on long-term incentives 
8 
(122) 
21 
Non-underlying costs 
11 
- 
196 
Finance costs not related to leases 
 
143 
84 
Adjusted EBITDA 
 
1,496 
1,045 
Capitalised development costs 
12 
(1,493) 
(1,674) 
Adjusted profit/(loss) before tax 
 
3 
(629) 
 
 
 
Tax                                                                                                                        
9 
303 
282 
Profit/(loss) for the year attributable to owners of the Company 
 
897 
(227) 
 
 
 
Earnings/(loss) per share (pence) 
 
 
 
Basic                                                                                                                     
10 
1.77p 
(0.45p) 
Diluted                                                                                                                 
10 
1.63p 
(0.45p) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

45 
 
 
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
For the year ended 31 December 2024 
 
 
 
2024 
 
2023 
 
 
£’000 
£’000 
 
 
 
 
Profit/(loss) for the year 
 
897 
(227) 
 
 
 
 
Other comprehensive income – items that may be subsequently 
reclassified to profit or loss 
 
 
 
 
 
 
 
Currency movement on net investment 
 
119 
158 
Exchange differences on translation of foreign operations  
 
(160) 
42 
Other comprehensive (expense)/income net of tax 
 
(41) 
200 
 
 
 
 
 
 
 
 
Total comprehensive income/(loss) for the year 
 
856 
(27) 
 
 
 
 
 

46 
 
 
CONSOLIDATED BALANCE SHEET 
For the year ended 31 December 2024 
 
 
 
 
2024 
 
2023  
 
Note 
£’000 
£’000 
 
 
 
 
Non-current assets 
 
 
 
Intangible assets 
12 
4,223 
3,620 
Goodwill 
12 
637 
- 
Right of use assets 
13 
1,369 
913 
Property, plant and equipment 
14 
170 
299 
 
 
6,399 
4,832 
Current assets 
 
 
 
Trade and other receivables 
15 
2,072 
1,867 
Current tax receivable 
 
646 
610 
Cash and cash equivalents 
 
2,312 
1,942 
 
 
5,030 
4,419 
Total assets 
 
11,429 
9,251 
 
 
 
 
Current liabilities 
 
 
 
Trade and other payables 
16 
(2,902) 
(3,585) 
Contract liabilities 
16 
(7,006) 
(6,544) 
Provisions 
17 
(373) 
(504) 
Lease liabilities 
13 
(361) 
(423) 
Current tax payable 
 
- 
(146) 
 
 
(10,642) 
(11,202) 
Non-current liabilities 
 
 
 
Lease liabilities 
Provisions 
Contingent consideration 
Borrowings 
13 
17 
26 
19 
(1,187) 
- 
(500) 
(1,250) 
(741) 
(326) 
- 
- 
 
 
(2,937) 
(1,067) 
Total liabilities 
 
(13,579) 
(12,269) 
 
 
 
 
Net liabilities 
 
(2,150) 
(3,018) 
 
 
 
 
Equity 
 
 
 
Share capital 
21 
76 
76 
Share premium account 
21 
3,018 
3,018 
Demerger reserve 
21 
(3,085) 
(3,085) 
Retained earnings 
 
(2,159) 
(3,027) 
Equity attributable to shareholders of the parent 
 
(2,150) 
(3,018) 
 
 
 
 
 
 
 
 
 
 
These financial statements were approved and authorised for issue by the Board of Directors on 24 March 
2025 and were signed on its behalf by: 
 
 
 
Daniel Rabie 
 
 
 
 
Paul Haworth 
Chief Executive Officer  
 
 
Chief Financial Officer 
 
 
 

47 
 
 
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
For the year ended 31 December 2024 
 
 
 
Share 
capital 
Share 
premium 
account 
 
Demerger 
Reserve 
 
Retained 
earnings 
 
 
Total 
2024 
 
£’000 
£’000 
£’000 
£’000 
£’000 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At 1 January 2024 
 
76 
3,018 
(3,085) 
(3,027) 
(3,018) 
 
 
 
 
 
 
 
Profit for the year 
 
- 
- 
- 
897 
897 
Other comprehensive income, net of tax 
 
- 
- 
- 
(41) 
(41) 
Total comprehensive income for the year  
 
- 
- 
- 
856 
856 
 
 
 
 
 
 
 
Issue of ordinary shares 
 
- 
- 
- 
- 
- 
Equity-based long-term incentive credit 
 
- 
- 
- 
12 
12 
Total transactions with owners of the 
Company 
 
- 
- 
- 
12 
12 
 
 
 
 
 
 
 
At 31 December 2024 
 
76 
3,018 
(3,085) 
(2,159) 
(2,150) 
 
 
 
 
 
 
 
 
 
 
Share 
capital 
Share 
premium 
account 
 
Demerger 
Reserve 
 
Retained 
earnings 
 
 
Total 
2023 
 
£’000 
£’000 
£’000 
£’000 
£’000 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At 1 January 2023 
 
75 
3,018 
(3,085) 
(2,986) 
(2,978) 
 
Loss for the year 
 
- 
- 
- 
(227) 
(227) 
Other comprehensive income, net of tax 
 
- 
- 
- 
200 
200 
Total comprehensive income for the year  
 
- 
- 
- 
(27) 
(27) 
 
 
 
 
 
 
 
Issue of ordinary shares 
 
1 
- 
- 
- 
1 
Equity-based long-term incentive costs 
 
- 
- 
- 
(14) 
(14) 
Total transactions with owners of the 
Company 
 
1 
- 
- 
(14) 
(13) 
 
 
 
 
 
 
 
At 31 December 2023 
 
76 
3,018 
(3,085) 
(3,027) 
(3,018) 
 
 
 
 

48 
 
 
CONSOLIDATED CASH FLOW STATEMENT 
For the year ended 31 December 2024 
 
 
 
2024 
2023 
 
 
£’000 
£’000 
 
 
 
 
Profit/(loss) for the year  
 
897 
(227) 
Finance costs 
 
184 
137 
Income tax credit 
 
(578) 
(282) 
Depreciation of right of use asset 
 
348 
316 
Depreciation of property, plant and equipment 
 
164 
169 
Amortisation of intangible assets  
 
1,033 
772 
Long-term incentive cost 
 
(316) 
312 
Decrease/(increase) in receivables 
 
(205) 
172 
(Decrease)/increase in payables 
Increase/(decrease) in provisions/contingent liabilities 
 
(506) 
43 
(584) 
271 
(Decrease)/increase in contract liabilities 
 
462 
(114) 
Cash generated from operations 
 
1,526 
942 
 
Interest paid 
 
 
(143) 
 
(84) 
Income taxes received  
 
116 
519 
Net cash generated from operating activities 
 
1,499 
1,377 
 
 
 
 
Purchases of property, plant and equipment 
 
(35) 
(90) 
Purchases of intangible assets 
 
(33) 
(232) 
Purchase of SmartPath business 
 
(200) 
- 
Capitalised internal development costs  
 
(1,493) 
(1,674) 
Net cash used in investing activities 
 
(1,761) 
(1,996) 
 
 
 
 
Principal portion of lease payments 
 
(422) 
(371) 
Interest on lease liabilities 
 
(42) 
(53) 
Draw down of loan facility 
 
1,250 
- 
Proceeds on issue of shares 
 
- 
1 
Net cash used in financing activities 
 
786 
(423) 
 
 
 
 
Net increase/(decrease) in cash 
 
524 
(1,042) 
 
 
 
 
Cash and cash equivalents at beginning of year 
 
1,942 
2,972 
Effects of foreign exchange rates 
 
(154) 
12 
Cash and cash equivalents at end of year 
 
2,312 
1,942 
 
 
 
 
*See note 26. 
Net cash reconciliation 
 
 
At 1 January 
2024 
Addition 
Cash flow 
Interest 
accretion 
Foreign 
exchange 
movement 
At 31 
December 
2024 
 
 
£’000 
£’000 
£’000 
£’000 
£’000 
£’000 
 
 
 
 
 
 
 
 
Finance lease 
liability 
 
(1,164) 
(800) 
464 
(42) 
(6) 
(1,548) 
Borrowings 
 
- 
- 
(1,250) 
- 
- 
(1,250) 
Cash and cash 
equivalents 
 
1,942 
- 
524 
- 
(154) 
2,312 
Net cash (including 
lease liabilities) 
 
778 
(800) 
(262) 
(42) 
(160) 
(486) 
 
 

49 
 
 
NOTES TO THE FINANCIAL STATEMENTS 
 
1. GENERAL INFORMATION 
GetBusy plc is a public limited company (“Company”) and is incorporated in England and Wales under the 
Companies Act 2006.  The Company’s shares are traded on the Alternative Investment Market (“AIM”).  The 
Company’s registered office is Suite 8, The Works, Unity Campus, Pampisford, Cambridge, CB22 3FT.  The 
Company is a holding company for a group of companies (“Group”) providing productivity software for 
professional and financial services. 
These financial statements are presented in pounds sterling (rounded to the nearest thousand) and that is 
the currency of the primary economic environment in which the group operates. 
2. ALTERNATIVE PERFORMANCE MEASURES AND GLOSSARY OF TERMS 
The Group uses a series of non-IFRS alternative performance measures (“APMs”) in its narrative and financial 
reporting.  These measures are used because we believe they provide additional insight into the 
performance of the Group and are complementary to our UK adopted IFRS performance measures.  This 
belief is supported by the discussions that we have on a regular basis with a wide variety of stakeholders, 
including shareholders, staff and advisers. 
The APMs used by the Group, their definition and the reasons for using them, are provided below: 
Recurring revenue.  This includes revenue from software subscriptions and support contracts.  A key part of 
our strategy is to grow our high-quality recurring revenue base.  Reporting recurring revenue allows 
shareholders to assess our progress in executing our strategy. 
Adjusted Profit/(Loss)  before Tax.  This is calculated as profit/(loss) before tax and before certain items, 
which are listed below along with an explanation as to why they are excluded: 
Depreciation and amortisation of owned assets.  These non-cash charges to the income statement 
are subject to judgement.  Excluding them from this measure removes the impact of that 
judgement and provides a measure of profit or loss that is more closely aligned with operating 
cashflow.  Only depreciation on owned assets is excluded; depreciation on leased assets remains a 
component of Adjusted Profit/(Loss) because, combined with interest expense on lease liabilities, it 
is a proxy for the cash cost of the leases. 
Long-term incentive costs.  Judgement is applied in calculating the fair value of long-term 
incentives, including share options, the corresponding national insurance costs to the employer, 
and the subsequent charge to the income statement, which may differ significantly to the cash 
impact in quantum and timing.  The impact of potentially dilutive share options is also considered in 
diluted earnings per share.  Therefore, excluding long-term incentive costs from Adjusted 
Profit/(Loss) before Tax removes the impact of that judgement and provides a measure of profit 
that is more closely aligned with cashflow. 
Capitalised development costs.  There is a very broad range of approaches across companies in 
applying IAS38 Intangible assets in their financial statements.  For transparency, we exclude the 
impact of capitalising development costs from Adjusted Profit/(Loss) before Tax in order that 
shareholders can more easily determine the performance of the business before the application of 
that significant judgement.  The impact of development cost capitalisation is recorded within 
operating costs.  
Non-underlying costs.  Occasionally, we incur costs that are not representative of the underlying 
performance of the business.  In such instances, those costs may be excluded from Adjusted 
Profit/(Loss) before Tax and recorded separately. In all cases, a full description of their nature is 
provided.  
Finance costs not related to leases.  These are finance costs such as interest on loan amounts not 
drawn down.  It excludes the interest expense on lease liabilities under IFRS16 because, combined 
with depreciation on leased assets, it is a proxy for the cash cost of the leases.  
 
 
 

50 
 
 
2. 
ALTERNATIVE PERFORMANCE MEASURES AND GLOSSARY OF TERMS 
(CONTINUED) 
Adjusted EBITDA.  This is calculated as Adjusted Profit/(Loss) before Tax with capitalised development costs 
added back. 
Constant currency measures.  As a Group that operates in different territories, we also measure our revenue 
performance before the impact of changes in exchange rates.  This is achieved by re-stating the 
comparative figure at the exchange rate used in the current period. 
Glossary of terms 
The following terms are used within these financial statements: 
MRR.  Monthly recurring revenue.  That is, the monthly value of subscription and support revenue, 
both of which are classified as recurring revenue.   
ARR.  Annualised MRR.  For a given month, the MRR multiplied by 12, plus the annual value of any 
contracted but not implemented customer contracts . 
CAC.  Customer acquisition cost.  This is the average cost to acquire a customer account, including 
the costs of marketing staff, content, advertising and other campaign costs, sales staff and 
commissions. 
LTV.  Lifetime value, calculated as the average revenue per account multiplied by the average 
gross margin and divided by gross MRR churn. 
MRR churn.  The average percentage of MRR lost in a month due to customers leaving our 
platforms. 
Net revenue retention.  The average percentage retained after a month due to the combined impact 
of customers leaving our platforms, customers upgrading or downgrading their accounts and price 
increases or reductions. 
ARPU.  Annualised MRR per paid user at a point in time. 
 
3. ACCOUNTING POLICIES 
The Group embraces the Financial Reporting Council’s aim to cut clutter and improve the quality of 
reporting by smaller companies.  These financial statements only disclose items that are material; if a 
disclosure isn’t made it’s because the item to which it relates, in our view, isn’t material.  The financial 
statements have been prepared in accordance with UK-adopted International Accounting Standards (“IFRS”) 
and those parts of the Companies Act 2006 that are relevant to companies which report in accordance with 
UK adopted IFRS.  They are prepared using the historic cost convention. They are also prepared on the 
going concern basis, for the reasons described in the Directors’ Report on page 33.  Material accounting 
policies, for which additional specific narrative adds to the boilerplate description in the underlying UK 
adopted IFRS, are set out below. 
Consolidation 
In August 2017, the group demerged from Reckon Limited, an Australian software group. The group’s 
reorganisation constituted a common control transaction, which was outside the scope of IFRS 3.  IFRS does 
not contain specific guidance on the preparation of financial statements for this scenario and accordingly in 
preparing the 2017 financial statements, we opted to apply predecessor accounting whereby the net assets 
were incorporated into the consolidated financial statements at their previous carrying values. There was no 
goodwill arising on the combination – the differences between the aggregate book values of the 
subsidiaries and the consideration given for them were accounted for within a demerger reserve. 
 
In practice, this means that the consolidated financial statements were prepared as if the group had always 
existed. A list of the subsidiaries included in the consolidated financial statements is listed in note 22. Were a 
similar event to occur, the Group would apply the same methodology. 
 

51 
 
 
3. ACCOUNTING POLICIES (CONTINUED) 
Revenue recognition 
The Group generates most of its income from customers in the following ways: 
 
Subscriptions and support contracts (97% of total revenue).  A customer pays a regular fixed amount (usually 
monthly or annually) in exchange for a right to access our software, updates to the software and the 
technical support that we provide. 
Consulting and services (1% of total revenue).  To get the most from some of our software products, certain 
customers prefer us to manage the implementation project or provide training and onboarding.  This is 
usually invoiced at the point of completion – “go-live”.   Other ad-hoc consulting assignments, for example 
to assist with the migration of data between systems or training new groups of users, are usually invoiced on 
completion of the assignment. 
Non-recurring add-ons (2% of total revenue). This includes the sale of digital signatures on a metered “pay as 
you go” basis together with short-term subscriptions to cover peak periods for our customers. 
 
Revenue is recognised as follows: 
 
Subscription revenue and support revenue is recognised on a straight-line basis over the duration of the 
contract. 
Consulting and services revenue related to a software implementation is recognised on a straight-line basis 
over the duration of the minimum term of the related subscription contract.  All other consulting revenue, 
including training and onboarding, is recognised on completion of the consulting engagement. 
Non-recurring add-on revenue is recognised at the point the add-on is made available and delivered to the 
customer. 
 
In most cases, we invoice and receive payment from customers in advance of revenue being recognised in 
the income statement.  Contract liabilities is the difference between amounts invoiced to customers and 
revenue recognised under the policy described above. 
 
Sales commissions 
Sales commissions are recognised in full as they become payable to the employee as the amount payable is 
not directly attributable to individual contracts with customers, and the associated customer contracts are 
usually for a duration of a year or less. 
 
Cost of sales 
Cost of sales includes cloud hosting costs, the costs of third-party software that is resold by the Group or 
that forms an embedded component of the Group’s software products, credit card fees, customer referral 
fees and partner revenue shares. 
 
Share based payments 
The cost of equity settled transactions with employees is measured by reference to the fair value on the 
date they are granted. Where there are no market conditions attaching to the exercise of the options, the fair 
value is determined using a range of inputs into the Black-Scholes pricing model. Where there are market 
conditions attaching to the exercise of the options a Monte Carlo option pricing model is used to determine 
fair value based on a range of inputs. The fair value of equity-settled transactions is charged to the 
Consolidated Income Statement over the period in which the service conditions are fulfilled with a 
corresponding credit to retained earnings in equity. 
At the end of each reporting period, the Group revises its estimates of the number of options that are 
expected to vest based on the non-market vesting conditions and service conditions. It recognises the 
impact of the revision to original estimates, if any, in profit or loss, with a corresponding adjustment to equity. 
Where the Company grants options over its own shares to the employees of its subsidiaries it recognises, in 
its individual financial statements, an increase in the cost of investment in its subsidiaries equivalent to the 
equity-settled share-based payment charge recognised in its consolidated financial statements with the 
corresponding credit being recognised directly in equity. 
 
 

52 
 
 
3. ACCOUNTING POLICIES (CONTINUED) 
Tax 
Current tax 
Current tax is based on taxable profit for the year and is calculated using tax rates and laws enacted or 
substantively enacted at the reporting date.  
 
Deferred tax 
Deferred tax on temporary differences at the reporting date between the tax bases of assets and liabilities 
and their carrying amounts for financial reporting purposes is accounted for using the balance sheet liability 
method.  Deferred tax liabilities are recognised in full for all taxable temporary differences and deferred tax 
assets are recognised to the extent that it is probable that taxable profits will be available against which 
deductible temporary differences can be utilised.  
 
Financial instruments  
The Group classifies financial instruments, or their component parts, on initial recognition as a financial asset, 
a financial liability, or an equity instrument in accordance with the substance of the contractual arrangement.  
Financial assets and financial liabilities are recognised in the Group's Statement of Financial Position when 
the Group becomes party to the contractual provisions of the instrument. The recognition is in line with the 
stipulations of IFRS 9, and assessment of impairment of the assets is in line with IFRS 9. 
 
Cash and cash equivalents 
Cash and cash equivalents comprise cash in hand, cash at bank, cash in transit and call deposits. Cash in 
transit comprises cash collected from the customers by third party payment platforms but not yet received 
by the Group. These balances are considered to be highly liquid, with minimal risk of default and are 
typically received within a week. Cash is classified as a financial asset under IFRS 9, and where appropriate 
shall be assessed for impairment under the stipulations of IFRS 9. 
 
Development costs 
The accounting standard IAS38 Intangible Assets sets out criteria under which development costs should be 
capitalised. The key criteria for capitalisation are (1) technical feasibility; (2) intention to complete and then 
use or sell; (3) commercial viability and (4) ability to measure reliably the expenditure. 
 
We are constantly developing our products, both existing and new. These developments range from minor 
enhancements and bug fixes, to integrations with new or updated third party software, to major new 
features and completely new products. 
 
We use agile development techniques. Our development is based on a series of iterative steps each  
designed to provide value to the customer and which can each be trialled and validated. Unlike traditional 
waterfall methods, this technique doesn’t lend itself to the recording of development costs in a fashion that 
suits IAS38. Consequently we apply judgement and estimates in determining the proportion of our total 
development spend that meets the above criteria. 
 
To make these judgements, we examine in detail the development activities over a period of time for each 
product. We make an estimate of the proportion of that time in which the development tasks that are being 
carried out meet the IAS38 criteria. We then apply that proportion to the entire development spend for the 
period to determine the amount to be capitalised. 
 
Capitalised costs are amortised over their useful economic life, which is estimated to be 5 years. 
 
 
 
 
 

53 
 
 
3. ACCOUNTING POLICIES (CONTINUED) 
Leases 
When the Group enters into a lease, and both the quantum and length of the lease do not fall within the 
exemption criteria offered by IFRS 16.5, a Right of Use Asset and Right of Use Liability is determined in line 
with the stipulations of IFRS 16. 
 
Provisions and contingent liabilities 
A provision is recognised when there is a present obligation as a result of a past event, it is probable that an 
outflow of economic benefits will be required to settle the obligation, and a reliable estimate can be made 
of the amount of the obligation.  
 
A contingent liability is disclosed when the Group has a present obligation as a result of a past event, 
however the possibility of an outflow of economic benefits is possible, but not probable. The amount is not 
recognised within the accounts unless the Group determines that an outflow of economic benefits become 
probable, in which case a provision shall be recognised. This probability will be assessed at each reporting 
period. 
 
Business combinations and goodwill 
Acquisitions of businesses are accounted for using the acquisition method (at the point the Group gains 
control over a business as defined by IFRS 3). The cost of the acquisition is measured as the consideration 
paid in exchange for control of the acquired business. The consideration transferred includes the fair value 
of any asset or liability resulting from a contingent consideration arrangement at the acquisition date. 
 
Acquisition related costs are expensed as incurred. The acquiree’s identifiable assets and liabilities that meet 
recognition criteria under IFRS 3 are recognised at fair value at the acquisition date.  
 
Goodwill represents the excess of the cost of acquisition of a business combination over the Group’s share 
of the fair value of identifiable net assets of the business acquired at the date of acquisition. Goodwill is 
initially recognised at cost. 
 
At the date of acquisition, the goodwill is allocated to cash generating units for the purpose of impairment 
testing and is assessed at least annually for impairment. Contingent consideration classified as an asset or 
liability is subsequently measured at fair value at each reporting date with changes in fair value recognised 
in profit or loss. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

54 
 
 
4. CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION 
UNCERTAINTY 
 
To apply IFRS and our accounting policies, we have to make judgements, estimates and assumptions about 
some of the amounts in our financial statements that are not readily apparent from other sources.  These 
judgements and estimates are based on a combination of experience and current circumstance; the actual 
results may differ from the estimates we’ve made. 
 
Critical accounting judgements 
 
Development costs 
Based on the methodology described in the accounting policies above, a proportion of development 
expenditure on existing products has been capitalised.  In both 2023 and 2024, certain costs for the 
development of the core functionality within the Group’s Workiro technology were capitalised. Prior to 2022, 
all development expenditure on Workiro had been expensed, principally as it was not possible to  
demonstrate commercial viability with sufficient certainty.  The Board’s judgement is that the commercial 
prospects for the Workiro technology within the Group’s existing customer base and within the ERP market 
have now been demonstrated with sufficient certainty, as evidenced by a combination of sales traction and 
commercial discussions with resale and integration partners.  
 
Cash distribution plan 
The Cash Distribution Plan pays a cash award if the Company makes a gross cash distribution to 
shareholders in excess of £70 million and up to £150 million within a 7-year period from the implementation 
date of the plan (more information can be found in note 18 and within the Remuneration Report).  In the 
judgement of the directors, this is a contingent liability since it is a possible obligation whose existence will 
only be confirmed by uncertain future events that are not wholly within the control of the Group (i.e. the 
generation of sufficient cash, either through normal trading or the disposal of an asset, requiring the 
approval of shareholders, to pay a distribution to shareholders of that magnitude).  These events are not 
currently considered to be probable.  Details of the amount potentially payable are disclosed in note 18.  
 
Key sources of estimation uncertainty 
 
Provision for contingent consideration related to SmartPath acquisition 
A provision of £500k has been recognised representing the expected value of contingent consideration for 
the acquisition of the trade and assets of SmartPath.  The amount ultimately payable in 2027 depends on 
ARR attributable to SmartPath at 31 December 2026.  The expected value has been calculated by applying 
relative weighted probabilities to various plausible growth scenarios for the SmartPath product.  The 
ultimate amount payable will be between £nil and £1.6million (US$ 2million). 
 
Social security on long-term incentives 
Under the terms of the Group’s long-term incentive schemes, including share option schemes, the Group is 
liable to pay certain employment taxes at the point at which the incentives are exercised.  In the case of 
share option schemes, the ultimate value of that liability is linked to the Company’s share price at the date of 
exercise. 
 
The Company’s period-end share price is used to estimate the value of the liability on such long-term 
incentives.  The ultimate liability may vary materially from that estimate if the share price is materially higher 
or lower at the date that the liability crystallises. 
 
 
 
 
 
 
 
 

55 
 
 
5. ADOPTION OF NEW AND REVISED ACCOUNTING STANDARDS 
 
No new standards and interpretations have had or are expected to have a material impact on our financial 
statements. 
 
The following standards were in issue but were not yet effective at the balance sheet date. These standards 
have not yet been early adopted by the Group, and will be applied for the Group’s financial statements in the 
year the standards become effective: 
• 
IFRS S1 General Requirements for Disclosure of Sustainability-related Financial Information 
• 
IFRS S2 Climate-related disclosures 
• 
IFRS 18 Presentation and Disclosures in Financial Statements 
• 
Subsidiaries without Public Accountability: Disclosures 
 
Management is currently reviewing the new standards to assess the impact that they may have on the 
Group’s reported position and performance. Management do not expect that the adoption of the standards 
listed above will have a material impact on the financial statements of the Group. 
 
6. REVENUE AND OPERATING SEGMENTS 
The Group’s chief operating decision maker is considered to be the Board of Directors.   Performance of the 
business and the deployment of capital is monitored on a group basis, and as such there is only one 
reportable segment.  Additional revenue analysis is presented by territory. 
 
2024 
 
UK 
£’000 
 
USA 
£’000 
 
Aus/NZ 
£’000 
 
Total 
£’000 
Recurring revenue 
8,095 
11,033 
1,725 
20,853 
Non-recurring revenue 
200 
361 
31 
592 
Revenue from contracts with 
customers 
8,295 
11,394 
1,756 
21,445 
Cost of sales 
 
 
 
(2,260) 
Gross profit 
 
 
 
19,185 
Sales, general and admin costs 
 
 
 
(14,429) 
Development costs 
 
 
 
(4,753) 
Adjusted profit before tax 
 
 
 
3 
Capitalisation of development costs 
 
 
 
1,493 
Adjusted EBITDA 
 
 
 
1,496 
Depreciation and amortisation on 
owned assets 
 
 
 
(1,197) 
Long-term incentive costs 
Social security on long-term 
incentives 
 
 
 
316 
122 
Non-underlying costs 
 
 
 
- 
Other finance costs 
 
 
 
(143) 
Profit before tax 
 
 
 
594 
 
 
 
 
 
 
 
 
 
 
 
 

56 
 
 
6. REVENUE AND OPERATING SEGMENTS (continued) 
2023 
 
UK 
£’000 
 
USA 
£’000 
 
Aus/NZ 
£’000 
 
Total 
£’000 
Recurring revenue 
7,979 
10,407 
1,925 
20,311 
Non-recurring revenue 
295 
458 
48 
801 
Revenue from contracts with 
customers 
8,274 
10,865 
1,973 
21,112 
Cost of sales 
 
 
 
(2,095) 
Gross profit 
 
 
 
19,017 
Sales, general and admin costs 
 
 
 
(14,807) 
Development costs 
 
 
 
(4,839) 
Adjusted loss before tax 
 
 
 
(629) 
Capitalisation of development costs 
 
 
 
1,674 
Adjusted EBITDA 
 
 
 
1,045 
Depreciation and amortisation on 
owned assets 
 
 
 
(941) 
Long-term incentive costs 
Social security on long-term 
incentives 
 
 
 
(312) 
(21) 
Non-underlying costs 
 
 
 
(196) 
Other finance costs 
 
 
 
(84) 
Loss before tax 
 
 
 
(509) 
 
Recurring revenue is defined as revenue from subscription and support contracts.  Non-recurring revenue is 
defined as all other revenue.  No customer represented more than 10% of revenue in either year. 
 
7. PROFIT/(LOSS) BEFORE TAX 
Profit/(loss) before tax is stated after charging: 
 
 
 
2024 
£’000 
2023 
£’000 
Depreciation of property, plant and equipment 
 
 
164 
169 
Depreciation of right-of-use assets 
 
 
348 
316 
Amortisation of intangible fixed assets 
 
 
1,033 
772 
Net foreign exchange losses 
 
 
31 
14 
Fees payable to our auditor for the audit of these 
annual accounts 
 
 
125 
110 
 
8. EMPLOYEES AND EMPLOYEE COSTS 
The average number of people we employed each year is shown below. 
 
 
 
2024 
2023 
Customer success and support 
 
 
36 
35 
Development 
 
 
42 
40 
Delivery and operations 
 
 
12 
16 
Sales and marketing 
 
 
31 
32 
Administration (including directors) 
 
 
24 
23 
 
 
 
145 
146 
 
 
 

57 
 
 
8. EMPLOYEES AND EMPLOYEE COSTS (continued) 
Total employee costs are shown below.  Share option costs are non-cash costs. 
 
 
 
2024 
£’000 
2023 
£’000 
Wages and salaries 
 
 
11,972 
11,707 
Social security costs 
 
 
1,891 
1,835 
Other pension costs 
 
 
342 
337 
Social security (credit)/costs on long-term incentives 
 
 
(122) 
21 
Equity-based long-term incentive costs/(credits) 
Other long-term incentive (credits)/costs 
 
 
12 
(328) 
(14) 
326 
Total employee costs 
 
 
13,767 
14,212 
 
Details of the share options outstanding during the year are as follows: 
‘000 
Number of 
awards 
outstanding 
at the 
beginning of 
year 
Number of 
awards 
granted 
during the 
year 
Number of 
awards 
exercised 
during the 
year 
Number 
of 
awards 
forfeited 
during 
the year 
Number of 
awards 
outstandin
g at the 
year-end 
Number of 
exercisable 
awards at the 
year-end 
Vesting date 
2017 LTIP 
 70  
 -   
-  
- 
 70  
 70  
3 August 2020 
2017 LTIP 
 14  
 -   
-   
- 
 14  
14 
3 August 2021 
2017 LTIP 
 27  
 -   
 -   
- 
 27  
 27   
3 August 2023 
2020 EMI 
3,089  
 -   
 -   
- 
 3,089   
 3,089   27 January 2024 
2020 VCP  
 2,612  
 -   
 (120)   
(1,416) 
1,076   
1,076   27 January 2024 
2021 Group EMI 
 240  
 -   
 -   
(240) 
 -   
 -   
11 March 2024 
2021 GB EMI 
225  
 -   
 -   
(225) 
 -   
 -   
11 March 2024 
Total 
 6,277  
 - 
(120) 
(1,881)  
4,276 
 4,276 
 
 
The weighted average share price on the date of exercise was £0.58 (2023: £0.72). 
All options have an exercise price of nominal value of ordinary shares, being £0.0015 and a 10-year life. 
The outstanding 2017 LTIPs are fully vested, having met their performance criteria, which were linked to 
share price performance in the 5 years since grant.  The outstanding 2020 EMI options are fully vested, 
having met the £0.46p share price performance hurdle in January 2024.   
The outstanding VCP options are fully vested, representing the volume awarded at the measurement date of 
the VCP in August 2024; those that did not vest have lapsed in full.  Under the terms of the VCP, the Company’s 
Remuneration Committee may settle a VCP award in cash rather than through equity.  The Directors have 
concluded that there is no present obligation for the awards to be settled in cash and consequently the awards 
have been treated as equity-settled for the purposes of IFRS2 Share-based payment. 
The 2021 Group EMI options and the 2021 GB EMI options lapsed in the year having failed to meet the 
performance criteria, which were linked to share price performance and Workiro revenue at the third 
anniversary of grant respectively.  
 
 
 
 
 
 
 
 
 

58 
 
 
9. TAX 
 
 
 
 
Tax recognised in the income statement 
 
 
2024 
£’000 
2023 
£’000 
Current tax 
 
 
 
 
Current year 
 
 
(320) 
(580) 
Adjustment for prior years 
 
 
(109) 
(1) 
 
 
 
(429) 
(581) 
Foreign tax 
Foreign tax adjustment for prior years 
 
 
138 
(12) 
157 
142 
 
 
 
(303) 
(282) 
 
 
 
 
 
Deferred tax 
 
 
- 
- 
 
 
 
 
 
Tax income 
 
 
(303) 
(282) 
 
 
 
Reconciliation of effective tax rate 
2024 
£’000 
2023 
£’000 
Profit/(Loss) before tax 
594 
(509) 
 
 
 
Tax at average UK corporation tax rate of 25% (2023: 23.5%)  
148 
(120) 
Effects of: 
 
 
- 
Overseas tax rates 
(10) 
              26   
- 
Expenses not deductible 
(3) 
11 
- 
Deferred tax not recognised 
9 
13 
- 
Impact of rate change for deferred tax 
- 
17 
- 
Adjustments in relation to exchange rate differences 
- 
(1) 
- 
Adjustments in respect of prior periods 
(121) 
34 
- 
Losses utilised 
- 
Intercompany withholding tax written off in the current year 
- 
Intercompany withholding tax written off in relation to prior periods 
- 
Additional deduction for qualifying R&D expenditure 
- 
Current year losses surrendered for R&D tax credit 
17 
68 
- 
(891) 
800 
(58) 
47 
107 
(1,047) 
1,269 
- 
R&D tax credit 
(320) 
(580) 
 
(303) 
(282) 
 
10. EARNINGS/(LOSS) PER SHARE 
The calculation of earnings/(loss) per share is based on the earnings of £897k (2023: loss of £227k). 
Weighted number of shares calculation 
 
 
 
2024 
‘000 
2023 
‘000 
Weighted average number of ordinary shares 
 
 
50,607 
50,378 
Effect of potentially dilutive share options in issue 
 
 
4,276 
- 
Weighted average number of ordinary shares (diluted) 
 
 
54,883 
50,378 
 
Earnings per share 
 
 
 
2024 
Pence 
2023 
Pence 
Basic 
 
 
1.77p 
(0.45p) 
Diluted 
 
 
1.63p 
(0.45p) 
 
At 31 December 2024, there were 4,275,726 share options outstanding (2023: 6,276,380).  As required by 
IAS33 (Earnings per Share), the impact of potentially dilutive options was disregarded for the purposes of 
calculating diluted loss per share in the prior year as the Group was loss making. 
 
 
 
 
 

59 
 
 
11. NON-UNDERLYING ITEMS 
Occasionally, we incur costs or receive income that are not representative of the underlying performance of 
the business.  In such instances, those costs or income may be excluded from Adjusted Profit / (Loss) before 
Tax and recorded separately.  
In 2023, non-underlying costs were £196k, of which £70k related to potential historic sales tax liabilities, and 
£126k to restructuring costs and corporate advice related to the statutory restructure of the Group, which 
created new operating entities and intermediate holding companies.  There were no non-underlying costs in 
2024.  
 
12. INTANGIBLE ASSETS 
 
 
 
Software 
£’000 
Intellectual 
property 
£’000 
Development 
costs 
£’000 
Goodwill 
 
£’000 
 
Total 
£’000 
Cost 
 
 
 
 
 
 
At 1 January 2023 
 
564 
186 
3,762 
- 
4,512 
Additions  
 
214 
22 
1,674 
- 
1,910 
Currency adjustments 
 
- 
(11) 
- 
- 
(11) 
At 31 December 2023  
 
778 
197 
5,436 
- 
6,411 
Additions 
 
24 
121 
1,493 
637 
2,275 
Currency adjustments 
 
- 
(2) 
- 
- 
(2) 
At 31 December 2024 
 
802 
316 
6,929 
637 
8,684 
 
 
 
 
 
 
 
Amortisation 
 
 
 
 
 
 
At 1 January 2023 
 
75 
144 
1,807 
- 
2,026 
Charge for the year  
 
93 
12 
667 
- 
772 
Currency adjustments 
 
- 
(7) 
- 
- 
(7) 
At 31 December 2023 
 
168 
149 
2,474 
- 
2,791 
Charge for the year 
 
147 
36 
850 
- 
1,033 
Currency adjustments 
 
 
 
 
 
 
At 31 December 2024 
 
315 
185 
3,324 
- 
3,824 
 
 
 
 
 
 
 
Net book value 
 
 
 
 
 
 
At 31 December 2023 
 
610 
48 
2,962 
- 
3,620 
At 31 December 2024 
 
487 
131 
3,605 
637 
4,860 
 
Software comprises acquired software technologies and third-party contractor costs of implementing 
software used within the Group.  Development costs comprise the internal costs of developing products. 
Software is amortised over 5 years.  Intellectual property comprises domain names, trademarks and patents 
and are generally amortised over 15 years, which is the protected life of the asset.  Development costs are 
amortised over 5 years.   
Goodwill relates to the acquisition of the trade and assets of SmartPath (see note 26), whose acquisition has 
created a separate cash generating unit (CGU) within the Group that the goodwill is entirely attributable to.  
Goodwill is not amortised but is tested for impairment annually through comparison of the carrying value to 
the value in use.  
The value in use calculation uses cash flow projections prepared by management which have been 
determined over a 5-year basis, with a terminal value also calculated to estimate the cash flows after year 5 
using a prudent long-term growth rate.  The key assumptions for these projections are those relating to 
revenue and overheads. 
Forecast revenue is based on a combination of past experience and expectations for near-term growth, 
which take into account planned investment, market conditions and access to customer channels. Specific 
growth rates are not disclosed as they are commercially sensitive.  Long-term growth rates, after an initial 5-
year period, have been assumed to be inflationary. Current overheads consist primarily of staff costs, which 
have been forecast based on historical experience of known costs incurred with timed adjustments for 
expected alterations. For 2024, the discount rate used was 11.5%. 

60 
 
 
12. INTANGIBLE ASSETS (continued) 
Cash flows are discounted back to the present value using a discount rate applicable to each CGU. The 
discount rate used is calculated using the capital asset pricing model to derive a cost of equity based on the 
market risk premium, which is then updated with the specific risk premium attributable to the Group. 
 
13. LEASES 
At 31 December 2024 and 31 December 2023, all of the right of use assets relate to office property leases.  
The Group has no other material leases or leases for low-value assets. 
A reconciliation is provided below: 
 
 
 
Right of use assets 
 
 
2024 
£’000 
2023 
£’000 
At 1 January 
 
 
913 
1,184 
Additions 
 
 
800 
88 
Depreciation 
 
 
(348) 
(316) 
Currency adjustments 
 
 
4 
(43) 
At 31 December 
 
 
1,369 
913 
 
The total lease asset of £1.4m relates to our Cambridge, Houston and Sydney office premises; the increase 
compared to 2023 arises from the fact the Group did not exercise its right to break its UK office lease early, 
and so the balance of the 10-year lease arrangement has been recognized within the liability and the related 
right of use asset. As the interest rate implicit in the lease could not be readily determined, the interest rate 
used was the incremental borrowing rate of 10.75% for the addition. This is in line with the interest rate of the 
external loan currently utilised by GetBusy. 
GetBusy entered into a lease for office space in Australia over a 2-year term from 1 October 2023, with 
interest rate used to discount these lease liabilities of 9.35%.  
The interest rate used to discount the US lease, with term starting from 1 October 2020, was 4%. 
Interest on lease liabilities of £42k was recorded in Net Finance Costs during the year (2023: £54k).  The cash 
outflow for the Group’s property leases was £464k (2023: £478k). 
The Group’s lease liabilities mature as follows: 
Lease liabilities 
 
 
2024 
£’000 
2023 
£’000 
Within one year 
 
 
361 
423 
Between 1 to 5 years 
 
 
1,187 
741 
More than 5 years 
 
 
- 
- 
 
 
 
1,548 
1,164 
 
 
 
 
 
 
 
 
 
 

61 
 
 
14. PROPERTY, PLANT AND EQUIPMENT 
 
 
 
Equipment 
£’000 
Building 
improvements 
£’000 
 
Total 
£’000 
Cost 
 
 
 
At 1 January 2023 
777 
28 
805 
Additions  
82 
8 
90 
Disposals 
(17) 
- 
(17) 
Currency adjustments 
(16) 
- 
(16) 
At 31 December 2023  
826 
36 
862 
Additions 
35 
- 
35 
Disposals 
(129) 
- 
(129) 
Currency adjustments 
3 
- 
3 
At 31 December 2024 
735 
36 
771 
 
 
 
 
Depreciation 
 
 
 
At 1 January 2023 
410 
13 
423 
Charge for the year  
164 
5 
169 
Disposals 
(17) 
- 
(17) 
Currency adjustments 
(12) 
- 
(12) 
At 31 December 2023  
545 
18 
563 
Charge for the year 
157 
7 
164 
Disposals 
(129) 
- 
(129) 
Currency adjustments 
2 
1 
3 
At 31 December 2024 
575 
26 
601 
 
 
 
 
Net book value 
 
 
 
At 31 December 2023 
281 
18 
299 
At 31 December 2024 
160 
10 
170 
 
 
 
 
 
Depreciation rates of property, plant and equipment vary from 3 – 5 years on a straight-line basis, depending 
on the nature of the asset. 
 
15. TRADE AND OTHER RECEIVABLES 
 
 
 
2024 
£’000 
2023 
£’000 
Trade receivables 
 
 
558 
431  
Prepayments and accrued income 
 
 
1,135 
1,301 
Other receivables 
 
 
379 
135 
Trade and other receivables 
 
 
2,072 
1,867 
 
Trade receivables are presented net of allowances for doubtful debts of £20k (2023: £90k). Trade receivables 
are individually considered for impairment based on their aging profile and any other information that is 
pertinent to their collectability and that is known at the time. The level of impairment provision applied to 
each receivable varies depending on likelihood of collection or partial collection of the debt. The allowance 
for doubtful debts also includes a provision for expected credit losses within the remaining trade 
receivables, based on historical trends and any other known factors. No further expected credit loss 
disclosures have been presented as these have not been deemed material for the Group. 
 
 
 

62 
 
 
15. TRADE AND OTHER RECEIVABLES (continued) 
Trade receivables are classified as financial assets and there is no difference between their carrying value 
and their fair value.  Whilst trade receivables represent the most significant credit risk to the Group, there is 
no significant concentration of risk.  Credit risk is limited by our credit checking processes and the fact that 
our software is often mission-critical for our customers.  The ageing of trade receivables that are past due 
but not impaired, as they are considered fully recoverable, is as follows: 
 
 
 
2024 
£’000 
2023 
£’000 
Past due 1-30 days 
 
 
122 
200 
Past due 31-60 days 
 
 
36 
88 
Past due 61+ days 
 
 
5 
27 
 
16. TRADE AND OTHER PAYABLES AND CONTRACT LIABILITIES 
 
 
 
2024 
£’000 
2023 
£’000 
Trade payables 
 
 
641 
564 
Accruals 
 
 
1,443 
1,671 
Other taxation and social security 
 
 
528 
1,251 
Other payables 
 
 
290 
99 
Trade and other payables 
 
 
2,902 
3,585 
Trade and other payables are classified as financial liabilities and there is no difference between their 
carrying value and their fair value. 
The expected recognition of contract liabilities as revenue in the income statement will be in the following 
financial years: 
 
 
 
2024 
£’000 
2023 
£’000 
Year ending 31 December 2024 
 
 
- 
6,544 
Year ending 31 December 2025 
 
 
7,006 
- 
Contract liabilities 
 
 
7,006 
6,544 
£7,006k (2023: £6,544k) of contract liabilities is recorded as a current liability.  £nil (2023: £nil) is recorded as a 
non-current liability. 
 
17. PROVISIONS 
 
 
Social security costs 
on long-term 
incentives 
£’000 
Leadership 
incentive plan 
 
 
£’000 
Total 
 
 
£’000 
At 1 January 2023  
 
559 
- 
559 
Charged to the consolidated income 
statement 
 
21 
326 
347 
Utilised in the year 
 
(76) 
- 
(76) 
At 31 December 2023  
 
504 
326 
830 
 
 
 
 
 
At 1 January 2024  
 
504 
326 
830 
Credited to the consolidated income 
statement 
 
(108) 
(326) 
(434) 
Utilised in the year 
 
(23) 
- 
(23) 
At 31 December 2024 
 
373 
- 
373 
Social security costs on long-term incentives become payable when the underlying incentives are exercised 
by the employee.  All related long-term incentives are exercisable, but the timing of exercise is controlled by 
the employee, not the Group.  
 

63 
 
 
17. PROVISIONS (continued) 
Leadership incentive plan 
In 2023, £0.3m related to the Leadership Incentive Plan (“LIP”), which incentivises certain members of senior 
management of the Group’s SmartVault business.  At 31 December 2023, future payments under the LIP 
were based on the value of ARR attributable to the SmartVault business at 31 December 2026.  During 2024, 
the original LIP was withdrawn and replaced with a scheme that is entirely contingent on the SmartVault 
business being wholly acquired by a third party.   
Consequently, the provision in respect of the original LIP was derecognised in 2024 since any amount 
payable under the replacement scheme is a possible obligation whose existence will only be confirmed by 
uncertain future events that are not wholly within the control of the Group.  It is therefore disclosed as a 
contingent liability within note 18. 
 
18. CONTINGENT LIABILITIES 
The Group operates two cash-based long-term incentive plans designed to motivate and reward 
management teams for the creation and realisation of significant shareholder value – the Cash Distribution 
Plan and the Leadership Incentive Plan (“LIP”). 
Awards under the Cash Distribution Plan (“CDP”) vest if the Company makes a gross cash distribution to 
shareholders in excess of £70 million and up to £150 million within a 7-year period from the implementation 
date of the plan.  An adjustment is made to the value of any award under the CDP to take account of any 
vested share options that have previously been exercised by the participants, thereby preventing 
participants benefiting from both the CDP and a distribution in respect of any exercised share options.  
The table below shows the total amount payable (including estimated social security costs at current rates) 
at differing levels of gross cash distribution.   
 
 
 
 
 
 
The LIP rewards certain members of management in the event the SmartVault business is wholly acquired 
by a third party before 31 December 2028.  The award starts to become payable at sale proceeds of $90m 
with a maximum award at sale proceeds of $250m.  The table below shows the total amount payable 
(including estimated social security costs at current rates) at differing levels of sale proceeds: 
. 
 
 
 
 
 
The amounts for the CDP and the LIP related to sale proceeds have not been recognised in the financial 
statements but are disclosed as a contingent liability as they comprise a possible obligation whose 
existence will only be confirmed by uncertain future events that are not wholly within the control of the 
Group.   
 
 
Gross cash distribution £’m 
Amount payable under CDP £’m 
70 
8.6 
100 
15.5 
120 
23.7 
150 
32.7 
 
Sale proceeds $’m 
Amounts payable under LIP $’m 
90 
0.5 
150 
4.3 
200 
7.0 
250 
9.8 

64 
 
 
19. LOANS AND BORROWINGS 
On 28 February 2023, the Group entered into a 4-year £2m unsecured credit facility (the “Facility”) with DJZ 
Investments Pty Ltd, and entity owned and controlled by Clive Rabie, a non-executive director and related 
party.  
Under the Facility, interest is charged on drawings at a margin of 6.0% above the Bank of England base rate. 
An availability fee of 75% of the margin is payable on undrawn amounts. The Facility contains covenants 
related to the Group’s ARR, which must remain above £18.0m and grow at no less than 5.0% annually at 
constant currency.  
At the 31st December 2024, £1.25m (2023: nil) of the facility was drawn down. GetBusy had £42k accrued for 
interest at the year end, included within accruals in note 16. 
Since the balance sheet date the terms of the Facility were changed.  More information is contained in note 
27. 
Borrowings are classified as a financial liability under the stipulations of IFRS 9. 
 
20. DEFERRED TAX 
Deferred tax assets and liabilities are offset where the Group has a legally enforceable right to do so. The 
group had £1,121k of deferred tax liabilities in the year (2023: £725k) due to capital allowances in excess of 
depreciation and deferred tax on development costs, which were offset against recognition of £1,121k of 
deferred tax assets (2023: £725k) relating to the group’s unrelieved tax losses and share based payments. 
The Group has a £1,784k deferred tax asset (2023: £1,747k) in relation to unrelieved tax losses that has not 
been recognised due to the uncertainty over the timing of their recoverability. The tax losses have no expiry 
date.  
 
21. SHARE CAPITAL AND RESERVES 
The Company has one class of ordinary share with a nominal value of £0.0015 which carries no right to fixed 
income. The Company does not have any authorised share capital.  At 31 December 2024, 50,691,039 (2023: 
50,571,493) shares were in issue and fully paid with a nominal value of £76,036.56 (2023: £75,857.24).  119,546 
shares were issued in the year (2023: 892,857) at nominal value. 
The Share Premium Account is the difference between the amount paid for ordinary shares issued in the 
Company and the nominal value of those shares less costs of issue. 
The Demerger Reserve represents the cumulative quasi-equity funding contributed by the former parent. 
 
 
 
 
 
 
 
 
 
 
 

65 
 
 
 
22. CONSOLIDATION AND SUBSIDIARIES 
GetBusy plc directly and indirectly owns 100% of the share capital of the following subsidiaries, which 
together form the Group and which all develop and sell document management and task management 
software enabling nearly 70,000 professional paying users around the world to digitise their operations and 
be productive while working in the office or remotely. 
Subsidiary 
Country of incorporation 
Registered address 
Nature of company 
 
GetBusy Holdings 
Limited 
 
 
 
SmartVault Holdings 
Limited          
 
 
 
GetBusy Services 
Limited 
 
 
 
SmartVault Software 
Limited  
 
 
 
GetBusy UK Limited 
 
United Kingdom 
 
 
 
 
United Kingdom 
 
 
 
 
United Kingdom 
 
 
 
 
United Kingdom 
 
 
 
 
United Kingdom 
 
Suite 8, The Works, 20 
West Street, Unity Campus, 
Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 
West Street, Unity Campus, 
Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 
West Street, Unity Campus, 
Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 
West Street, Unity Campus, 
Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 
West Street, Unity Campus, 
Cambridge, CB22 3FT  
 
 
Holding 
 
 
 
 
Holding 
 
 
 
 
Trading 
 
 
 
 
Trading 
 
 
 
 
Trading 
 
 
 
GetBusy USA 
Corporation 
United States of America 
720 N. Post Oak Road, 
Houston, Texas, 77024 
 
Trading 
GetBusy Australia Pty 
Limited 
Australia 
WeWork, 1 Sussex Street, 
Barangaroo, NSW 2000, 
Australia  
 
Trading 
GetBusy New Zealand 
Pty Limited 
New Zealand 
Ground Floor, ITC Building, 
9 City Road, Auckland, New 
Zealand  
Trading 
 
 

66 
 
 
23. FINANCIAL RISK MANAGEMENT 
The following significant exchange rates were used in preparing these financial statements: 
 
 
2024 
average 
rate 
2024 
balance 
sheet rate 
2023 
average 
rate 
2023 
balance 
sheet rate 
US Dollar 
 
1.278 
1.255 
1.243 
1.273 
Australian Dollar 
 
1.937 
2.018 
1.872 
1.869 
New Zealand Dollar 
 
2.114 
2.229 
2.025 
2.015 
The Group has limited exposure to transactional currency risk because the individual subsidiaries trade 
predominantly in their own functional currency.  However currency exposure can arise on some 
intercompany transactions and balances; this is managed where possible by swift settlement of balances.  
At the year end, the Group held no material cash in a currency other than the underlying entity’s functional 
currency.  
The Group’s exposure to foreign exchange market risk at 31 December 2024 is presented below, showing 
the impact on both loss before tax (“LBT”) and other comprehensive income (“OCI”) of reasonably possible 
movements between the Group’s principal currency pairs.  
 
GBP:USD 
+10% 
GBP:USD 
-10% 
GBP:AUD 
+10% 
GBP:AUD 
–10% 
GBP:NZD 
+10% 
GBP:NZD 
-10% 
AUD:NZ
D +10% 
AUD:NZ
D –10% 
 
£’000 
£’000 
£’000 
£’000 
£’000 
£’000 
£’000 
£’000 
Impact 
on LBT 
(10) 
12 
- 
- 
- 
- 
- 
- 
Impact 
on OCI 
(116) 
142 
(39) 
47 
(99) 
121 
(90) 
74 
The Group does not have significant exposure to interest rate or liquidity risk and thus have not presented 
related sensitivity analyses. 
 
24. RELATED PARTY TRANSACTIONS 
GetBusy plc is the ultimate controlling party of the Group.  Transactions between the Company and its 
subsidiaries have been eliminated on consolidation.   
The remuneration of Key management, which consists of the directors, was as follows.   
 
 
 
 
Salary 
£’000 
Pension 
£’000 
Bonus 
£’000 
Employer’s NI 
£’000 
Total 
£’000 
2024 
 
 
 
 
 
 
Directors 
 
663 
38 
- 
68 
769 
Other key management personnel 
 
- 
- 
- 
- 
- 
 
 
663 
38 
- 
68 
769 
 
 
 
 
 
 
 
2023 
 
 
 
 
 
 
Directors 
 
648 
52 
185 
80 
965 
Other key management personnel 
 
- 
- 
- 
- 
- 
 
 
648 
52 
185 
80 
965 
 
In 2024, share option costs of £5k (2023: £69k) were recorded relating to directors.  Employer’s NI in the table 
above excludes accruals for national insurance on unexercised long-term incentives. 
Information on the highest paid director can be found in the Remuneration Report on pages 25 to 28. 
During the year, the Group purchased £nil (2023: £18k) of services from Reckon Limited, which is a related 
party by virtue of having common directors.  The entire amount related to commissions for referred sales.  
£nil was owed to Reckon Limited at 31 December 2024 (2023: £nil). 
Please refer to note 19 Loans and Borrowings note for information relating to the loan facility that GetBusy 
has established with a related party. 

67 
 
 
25. RECONCILIATION OF ALTERNATIVE PERFORMANCE MEASURES – 
CONSTANT CURRENCY 
A number of our key performance indicators are provided at “constant currency”.  The percentage change in 
a KPI is shown assuming the current year exchange rate is used to translate both the current year and prior 
year figures.  The table below reconciles the constant currency figures to those reported. 
 
 
26. BUSINESS COMBINATIONS 
On 3 April 2024, the Group acquired certain trade and assets of SmartPath LLC (“SmartPath”), the pricing 
intelligence and revenue optimisation platform that helps accountants in the US accurately price and grow 
their business.  Under the terms of the acquisition, the Group acquired all intellectual property and customer 
contracts, together with the assignment of all supplier contracts required for the ongoing operation of 
SmartPath.  The acquisition provides additional capabilities and value to sell into the substantial customer 
base in the US. 
The acquisition consideration comprised an initial cash payment of US$250,000 (the "Initial Consideration") 
and a further cash amount (the "Contingent Consideration") which will be payable in 2027 subject to the level 
of Annual Recurring Revenue attributable to the SmartPath product ("Attributable ARR") at 31 December 
2026 and provided Attributable ARR is $1,000,000 or higher.  The Contingent Consideration payable 
increases linearly from 30% of Attributable ARR if Attributable ARR is equal to $1,000,000, to 50% of 
Attributable ARR if Attributable ARR is $2,000,000 or higher.  The Contingent Consideration is capped at 
$2,000,000 and is payable in three equal quarterly instalments starting on 31 March 2027. 
SmartPath contributed £164k to Group revenue from the date of acquisition to 31 December 2024. Were 
SmartPath to have been acquired at the beginning of the annual reporting period, SmartPath’s contribution 
to the Group revenue would have been £222k. 
 
SmartPath £’000 
Assets and liabilities acquired, at fair value 
 
Non-current assets 
 
Intangible assets 
115 
 
 
Current liabilities 
 
Contract liabilities2 
(52) 
 
 
Net identifiable assets acquired 
63 
Goodwill3 
637 
Net assets acquired 
700 
 
 
Consideration comprises: 
 
   Contingent consideration, at fair value1  
500 
   Cash consideration 
200 
   Total consideration 
700 
 
 
 
 
Performance measure 
2024 
2023 as 
originally 
reported 
Constant 
currency 
adjustment 
2023 at 
constant 
exchange 
rates 
Change at 
reported 
exchange 
rates 
Change at 
constant 
exchange 
rates 
Group recurring 
revenue 
£20,853k 
£20,311k 
(£355k) 
£19,956k 
3% 
4% 
Group total revenue 
£21,445k 
£21,112k 
(£346k) 
£20,766k 
2% 
3% 
Group Annualised 
Recurring Revenue 
£21,591k 
£20,524k 
(£88k) 
£20,436k 
5% 
6% 

68 
 
 
26. BUSINESS COMBINATIONS (continued) 
 
1. 
The contingent consideration is classified as a financial liability, and the fair value of contingent 
consideration is the expected value, based on the probability-weighted average of a number of 
outcome scenarios.  These scenarios assume different levels of new business, expansion and churn 
for the SmartPath product.  The assumptions used to estimate the expected value are inherently 
uncertain and the fair value of contingent consideration is considered to be a critical judgement.  
The maximum contingent consideration payable is US$2,000,000.  The contingent liability has not 
been discounted as any discount applied would be wholly immaterial.  
 
2. 
Contract liabilities have been recognised in relation to customer contracts that paid in advance of 
the acquisition date whose performance obligations had not been fully satisfied at the acquisition 
date. The amount recognised is an estimate of the costs required to fulfil the remaining 
performance obligations, plus a reasonable profit margin on these costs. 
 
3. 
The goodwill recognised relates to the assembled workforce, the opportunity to upsell to the 
Group’s existing customer base with the acquired product, and through additional synergies from 
brand association with the Group’s existing product SmartVault. This was not deductible for tax 
purposes. 
 
 
 
27. POST BALANCE SHEET EVENTS 
 
On 24 March 2025, the Group amended its unsecured revolving credit facility with DJZ Investments Pty 
Limited, an entity controlled by a director, Clive Rabie.  The facility was increased from £2million to £3million, 
its term was extended to 31 December 2028 (previously 28 February 2027) and the lender was transferred to 
Clive Rabie directly.  All other terms remained the same. 
 
 
 
 
 
 

69 
 
 
COMPANY BALANCE SHEET 
 
 
 
 
2024 
 
2023 
 
Note 
£’000 
£’000 
 
 
 
 
Non-current assets 
 
 
 
Investments in subsidiaries 
C5 
2,207 
2,195 
Intangible assets 
C10 
34 
54 
Trade and other receivables 
C6 
4,900 
4,331 
 
 
7,141 
6,580 
Current assets 
 
 
 
Trade and other receivables 
C6 
162 
184 
Cash and bank balances 
 
843 
28 
 
 
1,005 
212 
Total assets 
 
8,146 
6,792 
 
 
 
 
Current liabilities 
 
 
 
Trade and other payables 
C7 
(5,501) 
(4,724) 
Provisions 
C9 
(373) 
(504) 
 
 
(5,874) 
(5,228) 
 
 
 
 
Non-current liabilities 
 
 
 
Borrowings 
C8 
(1,250) 
- 
 
 
(1,250) 
- 
Total liabilities 
 
(7,124) 
- 
 
 
 
 
Net assets 
 
1,022 
1,564 
 
 
 
 
Equity 
 
 
 
Share capital 
C11 
76 
76 
Share premium account 
C11 
3,018 
3,018 
Retained earnings 
 
(2,072) 
(1,530) 
Shareholders’ funds 
 
1,022 
1,564 
 
 
 
 
 
 
 
 
As permitted by Section 408 of the Companies Act 2006, a separate profit and loss account of the parent 
company has not been presented. The parent company’s loss for the year was £554k (2023: loss of £217k).  
The accompanying notes form part of the financial statements. 
These financial statements were approved by the Board of Directors on 24 March 2025 and were signed on 
its behalf by: 
 
 
 
Daniel Rabie 
 
 
 
 
Paul Haworth 
Chief Executive Officer  
 
 
Chief Financial Officer 
 
Company registration number: 10828058 
 
 
 
 
 

70 
 
 
COMPANY STATEMENT OF CHANGES IN EQUITY 
 
 
 
 
Share 
capital 
Share 
premium 
account 
 
Retained 
earnings 
 
 
Total 
 
 
 
£’000 
£’000 
£’000 
£’000 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At 1 January 2023 
 
 
75 
3,018 
(1,299) 
1,794 
Loss for the year 
 
 
- 
- 
(217) 
(217) 
 
 
 
 
 
 
 
Issue of shares, net of issue costs 
 
 
1 
- 
- 
1 
Equity-based long-term incentive costs  
 
 
- 
- 
(14) 
(14) 
Transactions with owners of the Company 
 
 
1 
- 
(14) 
(13) 
 
 
 
 
 
 
 
At 31 December 2023 
 
 
76 
3,018 
(1,530) 
1,564 
Loss for the year 
 
 
- 
- 
(554) 
(554) 
 
 
 
 
 
 
 
Issue of shares, net of issue costs 
 
 
- 
- 
- 
- 
Equity-based long-term incentive credit 
 
 
- 
- 
12 
12 
Transactions with owners of the Company 
 
 
- 
- 
(542) 
(542) 
 
 
 
 
 
 
 
At 31 December 2024 
 
 
76 
3,018 
(2,072) 
1,022 

71 
 
 
NOTES TO THE COMPANY FINANCIAL STATEMENTS 
 
C1. 
COMPANY INFORMATION 
GetBusy plc is a public limited company incorporated in England on 21 June 2017.  Its principal activity is that 
of a holding company for a group of software companies. The Company's registered office is Suite 8, The 
Works, Unity Campus, Pampisford, Cambridge, CB22 3FT. 
 
C2. 
BASIS OF PREPARATION 
These Company financial statements have been prepared in accordance with Financial Reporting Standard 
102 – “The Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland” 
(“FRS102”) and with the Companies Act 2006.  They are presented in Pounds Sterling.   
There are no material accounting policies for which additional specific narrative adds to the boilerplate 
description in FRS102.  As with the consolidated financial statements, you’ll only see disclosures that are 
material; if a disclosure isn’t made it’s because the item to which it relates isn’t material.   
In preparing the separate financial statements of the parent company, advantage has been taken of the 
following disclosure exemptions available to qualifying entities;  
• 
No cash flow statement or net debt reconciliation has been presented for the parent company; 
• 
Disclosures in respect of the parent company’s income, expense, net gains and net losses on 
financial instruments measured at amortised cost have not been presented as equivalent 
disclosures have been provided in respect of the group as a whole;  
• 
Disclosures in respect of the details of the parent company’s share-based payment arrangements 
have not been presented as equivalent disclosures have been provided in respect of the group as a 
whole; and 
• 
No disclosure has been given for the aggregate remuneration of the key management personnel of 
the parent company as their remuneration is included in the totals for the group as a whole. 
C3. 
ACCOUNTING POLICIES  
Cash and cash equivalents 
Cash and cash equivalents comprise cash in hand, cash at bank, cash in transit and call deposits. Cash in 
transit comprises cash collected from the customers by third party payment platforms but not yet received 
by the Group. These balances are considered to be highly liquid, with minimal risk of default and are 
typically received within a week.  
 
Financial instruments 
The Group enters into basic financial instrument transactions that result in the recognition of financial assets 
and liabilities like trade and other debtors and creditors and loans. Recognition of financial instruments 
follow FRS 102 12.2(c), and measurement, subsequent measurement and derecognition shall follow the 
stipulations set out in FRS 102 sections 11 and 12 
Provisions 
The Group recognises a provision when the entity has an obligation at the reporting date as a result of a past 
event, it is probable that the entity will be required to transfer economic benefit in settlement, and the 
amount of obligation can be estimated reliably. The measurement and subsequent measurement follow the 
stipulations set out in FRS section 21. 
 
 
 
 

72 
 
 
C4. 
CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF 
ESTIMATION UNCERTAINTY 
In the application of FRS102, the Directors have made the following significant judgement: 
In assessing the carrying value of investments in subsidiaries and of amounts owed by subsidiary 
undertakings, the directors have made a judgement about the long-term cash generating potential of the 
material subsidiaries.  This assessment takes into account the strategy of the business and approved 
budgets.  If future cash generation differs materially from the directors’ expectations, there may be an 
impairment in the carrying value of the investments. 
 
C5. 
INVESTMENTS IN SUBSIDIARIES 
 
 
 
 
 
 
2024 
£’000 
2023 
£’000 
At 1 January 
 
 
2,195 
2,212 
Share-based payments 
 
 
12 
(14) 
Currency adjustments 
 
 
- 
(3) 
At 31 December 
 
 
2,207 
2,195 
 
Investments are initially stated at cost.  In accordance with section 26 of FRS102, the cost of investment is 
increased to reflect the cost of share options awarded to employees of the Company’s subsidiaries.  A full list 
of subsidiaries is contained in note 22 of the consolidated financial statements. 
GetBusy plc has provided guarantees to the following subsidiaries under section 479C of the Companies Act 
2006 in respects of the 2024 financial period, and hence the subsidiaries are exempt from audit under section 
479A of the Companies Act 2006; 
 
Subsidiary 
Company number 
Registered address 
 
GetBusy Holdings Limited 
 
 
 
SmartVault Holdings Limited        
 
 
 
GetBusy Services Limited 
 
 
 
SmartVault Software Limited  
 
 
 
GetBusy UK Limited 
 
14665941 
 
 
 
14666644 
 
 
 
14666153 
 
 
 
14670587 
 
 
 
03574066 
 
Suite 8, The Works, 20 West Street, Unity 
Campus, Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 West Street, Unity 
Campus, Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 West Street, Unity 
Campus, Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 West Street, Unity 
Campus, Cambridge, CB22 3FT 
 
 
Suite 8, The Works, 20 West Street, Unity 
Campus, Cambridge, CB22 3FT  
 
 
 
 
 
 

73 
 
 
C6. 
TRADE AND OTHER RECEIVABLES 
 
Amount due within one year 
 
 
2024 
£’000 
2023 
£’000 
Amounts owed by other group companies 
 
 
 
- 
Prepayments 
 
 
143 
159 
Other receivables 
 
 
19 
25 
 
 
 
162 
184 
Amounts due after one year 
 
 
 
 
Amounts owed by other group companies 
 
 
4,900 
4,331 
 
 
 
4,900 
4,331 
 
Amounts owed by group undertakings are repayable on demand, and bear interest at a rate of 8% per annum. 
The amounts due are classified as non-current as it is expected that they will not be repaid in 2025. 
Trade and other receivables (excluding prepayments) are classified as financial assets, and there is no 
variance between the book and fair value. 
 
C7. 
TRADE AND OTHER PAYABLES 
 
 
 
2024 
£’000 
2023 
£’000 
Amounts owed to other group companies 
Trade payables 
 
 
5,157 
163 
4,426 
148 
Accruals 
 
 
181 
150 
Trade and other payables 
 
 
5,501 
4,724 
 
Amounts owed to group undertakings are repayable on demand, and bear interest at a rate of 8% per annum. 
Trade and other payables are classified as financial liabilities, and there is no variance between the book and 
fair value. 
 
C8.      LOANS AND BORROWINGS 
On 28 February 2023, the Group entered into a 4-year £2m unsecured credit facility (the “Facility”) with DJZ 
Investments Pty Ltd, and entity owned and controlled by Clive Rabie, a non-executive director and related 
party.  
Under the Facility, interest is charged on drawings at a margin of 6.0% above the Bank of England base rate. 
An availability fee of 75% of the margin is payable on undrawn amounts. The Facility contains covenants 
related to the Group’s ARR, which must remain above £18.0m and grow at no less than 5.0% annually at 
constant currency.  
At the 31st December 2024, £1.25m (2023: nil) of the facility was drawn down. GetBusy had £42k accrued for 
interest at the year end.  
Since the balance sheet date the terms of the Facility were changed.  More information is contained in note 
27. 
Borrowings are classified and measured as a financial liability under the stipulations of IFRS 9 and IAS 39, as 
permissible under FRS 102. 
 
 
 
 

74 
 
 
C9. 
PROVISIONS 
 
 
 
 
 
 
 
£’000 
At 1 January 2023 
 
 
559 
Charged to the consolidated income statement 
 
 
21 
Utilised in the year 
 
 
(76) 
At 31 December 2023 
 
 
504 
 
 
 
 
At 1 January 2024  
 
 
504 
Credited to the consolidated income statement 
 
 
(108) 
Utilised in the year 
 
 
(23) 
At 31 December 2024 
 
 
373 
 
C10. 
INTANGIBLE ASSETS 
 
 
 
 
 
 
Software 
 
 
 
£’000 
Trademarks, 
patents and 
domain 
names 
£’000 
Total 
 
 
 
`£’000 
Cost 
 
 
 
 
At 1 January 2023 
 
126 
- 
126 
Additions 
 
- 
10 
10 
At 31 December 2023 
 
126 
10 
136 
Additions 
 
0 
3 
3 
At 31 December 2024 
 
126 
13 
139 
 
 
 
 
 
Amortisation 
 
 
 
 
At 1 January 2023 
 
56 
- 
56 
Charge for the year 
 
26 
- 
26 
At 31 December 2023  
 
82 
- 
82 
Charge for the year 
 
20 
3 
23 
At 31 December 2024 
 
102 
 
 
3 
105 
 
 
 
 
 
Net book value 
 
 
 
 
At 31 December 2023 
 
44 
10 
54 
At 31 December 2024 
 
24 
10 
34 
 
C11. 
SHARE CAPITAL AND RESERVES 
The Company has one class of ordinary share with a nominal value of £0.0015 which carries no right to fixed 
income.  The Company does not have an authorised share capital.  At 31 December 2024, 50,691,039 (2023: 
50,571,493) shares were in issue and fully paid with a nominal value of £76,036.56 (2023: £75,857.23).  119,546 
shares were issued in the year (2023: 892,857) at nominal value. 
The Share Premium Account is the difference between the amount paid for ordinary shares issued in the 
Company and the nominal value of those shares. 
The Retained Earnings reserve relates to cumulative profits and losses, net of dividends and other 
adjustments. 

75 
 
 
C12. 
RELATED PARTY TRANSACTIONS 
The Company has taken advantage of the exemption afforded in FRS102 to not disclose transactions with 
100% owned subsidiaries.  Related party transactions with the directors of the Company are set out in note 
24 of the Group financial statements.  No costs are borne directly by the Company for staff across the group, 
or the 6 (2023: 6) directors of the Company. Please see page 26 for further detail of directors’ remuneration 
by the Group. 
 
C13.    POST BALANCE SHEET EVENTS 
On 24 March 2025, the Group amended its unsecured revolving credit facility with DJZ Investments Pty 
Limited, an entity controlled by a director, Clive Rabie.  The facility was increased from £2million to £3million, 
its term was extended to 31 December 2028 (previously 28 February 2027) and the lender was transferred to 
Clive Rabie directly.  All other terms remained the same.