Quarterlytics / Consumer Cyclical / Furnishings, Fixtures & Appliances / Headlam Group

Headlam Group

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FY2019 Annual Report · Headlam Group
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Europe’s 
leading 
floorcoverings 
distributor

Headlam Group plc
Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
Headlam Group plc
RNS Trading Update - March 2020

Dear Reader

ANNUAL REPORT AND ACCOUNTS 2019 AND COVID-19 TRADING UPDATE

Since the approval and printing of Headlam Group plc’s Annual Report and Accounts 2019, the Company has released a 
COVID-19 Trading Update to the London Stock Exchange (‘Announcement’) on 25 March 2020. 

This subsequent Announcement alters the detail contained in the Annual Report and Accounts 2019 in relation to the 2019 
final ordinary dividend and the total ordinary dividend in respect of 2019. Further to the Announcement, the total ordinary 
dividend in respect of 2019 will now be 7.55 pence per share, with no 2019 final ordinary dividend proposed.

The Announcement can be found on our website at www.headlam.com and is printed in full for those shareholders requesting 
a hard copy of Headlam Group plc’s Annual Report and Accounts 2019.

Headlam Group plc
26 March 2020

Headlam Group plc, PO Box 1, Gorsey Lane, Coleshill, Birmingham B46 1LW
T +44 (0) 1675 433 000, F +44 (0) 1675 433 030 (Confidential)
headlamgroup@headlam.com  www.headlam.com

Registered Office: As above.   Registered in England No. 460129

01

 
Headlam Group plc
RNS Trading Update - March 2020

25 March 2020

Headlam Group plc
('Headlam' or the 'Company')

COVID-19 Trading Update

Headlam Group plc (LSE: HEAD), Europe's leading floorcoverings distributor, today announces a COVID-19 trading update.

The Board is committed to following all of the UK Government’s guidance and to ensuring the long-term sustainability and 
success of the Company. An overview of the short and longer-term measures the Company is taking in this regard is detailed 
below as well as an overview of the Company’s financial position and liquidity.

2020 Trading and Full Year Expectations
Trading to date in 2020, incorporating the majority of the first quarter, has been reasonably resilient, and broadly in-line with 
that of 2019. However, following the recent changes in UK Government guidance in response to COVID-19, the Company now 
expects an imminent and meaningful downturn in orders. As the overall impact on demand and over what time period is not 
yet known, it is not currently possible to provide guidance on the expected outturn for the financial year ending 31 December 
2020. As soon as the Board has improved clarity, a further announcement will be made in respect of the anticipated 2020 
performance.

Operations and Cash Management
The Company is focused on cash management and limiting operating costs to the lowest possible level in preparation for the 
expected meaningful reduction in orders, which will hopefully be deferrals and temporary in nature, until Government 
restrictions on movement are lifted. All non-critical operational and capital spend has been halted and all purchasing of stock 
ceased earlier this month.

The Company closed all of its UK sites as of close of business yesterday until further notice, with the exception of its largest 
national distribution centre in Coleshill. This will enable the Company to fulfil demand which may arise, specifically within the 
commercial sector where there is essential work driven by health and safety requirements and medical or emergency 
infrastructure related orders. The Company has a significant inventory position, £132.5 million as at 31 December 2019, which 
will enable it to continue to fulfil demand for the foreseeable future.

The opening of the Company’s new regional distribution centre in Ipswich has been delayed from the originally planned Easter 
2020 opening as a result of European contractors being recalled due to travel restrictions. It will be possible for the centre to 
be operational in a matter of weeks once restrictions are lifted.

The Company is currently assessing the UK Government’s range of COVID-19 related financial support available to 
businesses and is assessing if any of them would provide any benefit to the Company in the long-term.

People
It is the Board’s intention to protect the wellbeing of its people and preserve employment, with this firmly in-line with the UK 
Government’s aim. All of the Company’s people who are affected by the temporary closure of sites and businesses will be paid 
an enhanced form of the UK Government’s Coronavirus Job Retention Scheme.

Operational Improvement Programme
It is the Company’s intention to remain focused on the long-term, and will, where practical, continue with the planning and / or 
acceleration of some of the projects forming part of the overall operational improvement programme designed to make the 
business more efficient and effective.

Balance Sheet and Liquidity
The Company has a strong Balance Sheet and significant liquidity headroom as detailed below. Additionally, the Company has 
a largely freehold property portfolio with minimal lease commitments which limits property cash outflows.

As stated in the Company’s final results announcement on 5 March 2020, average net debt in 2019 was £3.3 million (2018: 
£16.9 million net debt), with cash and cash equivalents of £33.4 million as at 31 December 2019.

On 5 August 2019, the Company completed a refinancing of its existing banking facilities to extend their term from 14 
December 2021 to 30 April 2023. The Company maintained its two agreements with Barclays Bank PLC and HSBC Bank Plc, 
and decreased the level of Sterling committed facilities from £72.5 million to £68.5 million and increased its Euro committed 
facilities from €8.6 million to €9.6 million. The Company also has short-term uncommitted facilities which continue at £25.0 
million, and are renewable on an annual basis. The total banking facilities available to the Company at 31 December 2019 were 
£109.7 million, and as at that date 94.1% of the total facilities were undrawn, equivalent to £103.2 million.

02

Headlam Group plc
RNS Trading Update - March 2020

2019 Final Ordinary Dividend
Notwithstanding the current Balance Sheet strength and liquidity headroom, in light of the uncertain environment which is 
likely to prevail for a considerable period, the Board has taken the prudent decision to suspend the proposed 2019 final 
ordinary dividend of 17.45 pence per share that was detailed within the final results announcement, and that was to be put to a 
shareholder vote at the forthcoming AGM in May 2020. This is reflective of the Board’s overriding focus on preserving the 
financial stability of the Company, with the suspension of the dividend reducing cash outflow by £14.6 million. The Board is 
committed to providing dividend income to its shareholders, and dependent on prevailing conditions at the time, the Board 
will consider an appropriate augmentation to the 2020 interim dividend that is normally declared at the time of the Company’s 
interim results announcement and payable in January of the following year. Alternatively, and subject to trading in the final 
quarter of 2020 and other prevailing conditions at the time, the Company may consider the declaration of a special dividend.

The Company will continue to engage with all its stakeholders during this difficult time, and wishes to express its utmost 
appreciation to all its people.

It is currently anticipated that the 2019 Annual Report and Accounts and accompanying Notice of AGM will be posted to 
shareholders in April 2020.

Enquiries:
Headlam Group plc
Steve Wilson, Chief Executive
Chris Payne, Chief Financial Officer
Catherine Miles, Director of Communications

Tel: 01675 433 000
Email: headlamgroup@headlam.com

Investec Bank plc (Corporate Broker)
David Flin / Alex Wright

Panmure Gordon (UK) Limited (Corporate 
Broker)
Erik Anderson / Dominic Morley / Ailsa 
Macmaster

Tel: 020 7597 5970

Tel: 020 7886 2500

Buchanan (Financial PR and IR)
Mark Court / Toto Berger

Tel: 020 7466 5000

Notes for Editors:
Operating for 28 years and employing 2,575 people as at 31 December 2019, Headlam is Europe's leading floorcoverings 
distributor.

Headlam provides the distribution channel between suppliers and trade customers of floorcoverings. Working in partnership 
with suppliers across the globe manufacturing a diverse range of floorcovering products and ancillary accessories, Headlam 
provides an unparalleled route to market for their products across the UK and certain Continental European territories.

The utilisation of an outsourced distribution channel enables manufacturers to focus on their core activities, incur reduced 
costs associated with distribution, and benefit from localised sales, marketing and distribution expertise that provides a more 
effective and greater route to market for their products.

To maximize customer and market penetration, and reflecting the regionalised nature of the marketplace, Headlam 
comprises 67 individual businesses in the UK and Continental Europe (France, the Netherlands and Switzerland) each 
operating under their own unique trade brand and utilising individual sales teams.

Headlam's extensive customer base, operating within both the residential and commercial sectors and comprising principally 
independent retailers and flooring contractors, receives the broadest product offering supported by next day delivery as well 
as additional marketing and other support.

Headlam's offering is enabled through its unrivalled operating expertise, long-established supplier and customer 
relationships, and comprehensive distribution network. Following years of considerable investment, Headlam's distribution 
network currently comprises four national distribution hubs, 19 regional distribution centres and a supporting network of 
smaller warehouse premises, trade counters, showrooms and specification centres.

In 2019, Headlam worked with 190 suppliers from 19 countries and fulfilled 5.3 million customer orders.

03

www.headlam.com

We’ve got 
it covered

Headlam Group plc is Europe’s leading 
floorcoverings distributor, providing the 
distribution channel between suppliers  
and trade customers of floorcoverings.

Headlam provides suppliers with an 
unparalleled route to market for their 
products across the UK and certain 
Continental European territories. 
Customers receive a market-leading service 
through access to the broadest range of 
floorcoverings, unrivalled product knowledge 
and expertise, and next day delivery.

Operating for 28 years, Headlam has long-
established supplier partnerships and 
customer relationships, and an extensive 
distribution network following years of 
considerable investment.

To find out more  
visit us online at  
www.headlam.com

 
 
Overview

Chief Executive’s Welcome
2019 Highlights

2 
3 
10  About Us

Strategic Report

12  Chairman’s Statement
13 
Investment Case
14  Chief Executive’s Review
17  Non-Financial Information Statement
18  Our Marketplace
20  Our Strategy and Values
22  Our Business Model
Financial Review
24 
Key Performance Indicators
32 
34 
Risk Management and Principal Risks and Uncertainties
37  Viability Statement
38 
40 
44 
46  Our People
Environment
50 
52  Health and Safety
53  Communities and Charitable Donations

Introduction to Corporate Responsibility and ESG
Stakeholder Interaction and Engagement
Section 172 Statement

Governance

54 
Board of Directors and Executive Team
58  Chairman’s Introduction to Governance
60  Corporate Governance Report
67  Nomination Committee Report
70  Audit Committee Report
76  Directors’ Remuneration Report
98  Other Statutory Disclosures
102  Statement of Directors’ Responsibilities
103  SECR Disclosure

Financial Statements

Independent Auditors’ Report 

104 
110  Consolidated Income Statement
111  Consolidated Statement of Comprehensive Income
112  Statements of Financial Position
113  Statement of Changes in Equity – Group
114  Statement of Changes in Equity – Company
115  Cash Flow Statements
116  Notes to the Financial Statements
IBC  Financial Record

Headlam Group plc  Annual Report and Accounts 2019

1

GovernanceFinancial StatementsStrategic ReportOverviewChief Executive’s Welcome

I am pleased to welcome you to our 2019 
Annual Report and Accounts. Considerable 
activity was undertaken during the year, and 
reflective of this, within this Report you will 
find refined strategic objectives following 
their review during 2019, articulated 
Company Values, detail of increased 
engagement with our workforce, enhanced 
reporting and disclosures on our 
Environmental activities, and detail of our full 
compliance with the requirements of the 
2018 UK Corporate Governance Code. I 
hope you find this Report informative, and 
please do get in touch with any questions or 
feedback you may have.

Steve Wilson 
Chief Executive

See Chief Executive's Review on page 14

2

 
2019 Highlights*

Revenue

£719.2m
+1.5%

(2018: £708.4m)

677.7

692.5

708.4

719.2

639.3

2015

2016

2017

2018

2019

Underlying** operating profit

£42.2m
-4.8%

(2018: £44.3m, not restated*)
Statutory operating profit £38.3 million  
(2018: £41.3 million, not restated*)

41.1

43.8

44.3

42.2

36.8

2015

2016

2017

2018*

2019

Underlying** profit before tax

Statutory profit before tax

£39.5m
-9.1%

(2018: £43.4m, not restated*)

40.1

35.6

43.1

43.4

39.5

£35.2m
-13.0%

(2018: £40.4m, not restated*)

38.2

35.6

40.7

40.4

35.2

2015

2016

2017

2018*

2019

2015

2016

2017

2018*

2019

Statutory basic earnings per share

Total ordinary dividend

34.0p
-15.0%

(2018: 40.0p, not restated*)

Net cash position

£27.0m
-26.4%

(2018: £36.7m)

36.8

33.8

39.1

40.0

34.0

25.0p
Maintained

(2018: 25.0p)

24.8

25.0

25.0

22.5

20.7

2015

2016

2017

2018*

2019

2015

2016

2017

2018

2019

*  The 2019 results have been prepared in accordance with the new IFRS 16 ‘Leases’ 

accounting standard (‘IFRS 16’) effective for financial periods beginning on or after 1 January 
2019. As the Company has adopted the modified retrospective approach, there has been no 
restatement of the comparatives for the 2018 reporting period. The impact on the 
Company’s financial statements is detailed in the Notes to the Financial Statements  
(Note 11), with adjustments recognised in the Income Statement, Cash Flow Statement and 
Statement of Financial Position (Balance Sheet). There is no overall impact on the Company’s 
cash and cash equivalents.

**  Underlying is before non-underlying items which includes amortisation of acquired 

intangible assets, impairment of goodwill, acquisition related fees and associated 
restructuring costs, movements in deferred and contingent consideration, finance costs on 
deferred and contingent consideration, non-recurring pension costs in relation to 
guaranteed minimum pension (‘GMP’) equalisation, and non-recurring costs relating to 
senior personnel changes.

52.6

43.9

35.3

36.7

27.0

2015

2016

2017

2018

2019

Operational Highlights

•  Strategic focus on improving, growing and broadening position within the floorcoverings industry

•  Scope of ongoing operational improvement programme enlarged, with the constituent projects designed to grow revenue and 

improve the customer service proposition, operating performance and margin 
 – Roll-out of inventory management and automated stock re-ordering system completed as planned in 2019, with benefits including 

improved product availability and warehouse capacity becoming increasingly evident 

 – Trial successfully completed in 2019 under the transport consolidation project, with phased roll-out stage now commenced 

ultimately leading to a decrease in the cost to serve

 – New regional distribution centre in Ipswich remains on track, with the facility due to become operational next month at a total cost 

of approximately £26.0 million

• 

ISO 45001:2018 accreditation, the world’s first international standard for occupational health and safety management, achieved 
across all 18 UK national distribution hubs and regional distribution centres 

Headlam Group plc  Annual Report and Accounts 2019

3

GovernanceFinancial StatementsStrategic ReportOverview4

Partnerships 
& scale 
covered

Over the 28 years we have been operating, 
we have focused on building long-term 
partnerships with our suppliers and 
customers. This focus, coupled with the 
longevity of our operations and substantial 
investment in the business and network, has 
resulted in us becoming Europe’s leading 
floorcoverings distributor.

See more on page 10

Headlam Group plc  Annual Report and Accounts 2019

5

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverview6

Service & 
expertise 
covered

Our service proposition is focused on 
supporting our customers by providing a 
market-leading service with unparalleled 
product knowledge, expertise and solutions 
across the broadest range of floorcoverings, 
with a continual focus on enhancing the 
customer service proposition.

See more on page 10

Headlam Group plc  Annual Report and Accounts 2019

7

GovernanceFinancial StatementsStrategic ReportOverviewProcessing 
& delivery 
covered

Our considerable processing and delivery 
capabilities are enabled by our material 
handling expertise, specialised equipment 
and comprehensive distribution network, 
with 5.3 million customer orders being 
processed and fulfilled in 2019 on a next-day 
or collection basis.

See more on page 10

8

Headlam Group plc  Annual Report and Accounts 2019

9

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverviewAbout Us

We are Europe’s leading  
floorcoverings distributor

Operating for 28 years and employing 2,575 people, 
Headlam is Europe’s leading floorcoverings 
distributor providing the distribution channel 
between suppliers and trade customers of 
floorcoverings.

Working in partnership with suppliers 
across the globe manufacturing a diverse 
range of floorcovering and ancillary 
products, Headlam provides an 
unparalleled route to market for their 
products across the UK and certain 
Continental European territories. Utilisation 
of an outsourced distribution channel 
enables suppliers to focus on their core 
manufacturing activities, incur reduced 
costs associated with distribution, and 
benefit from localised sales, marketing  
and distribution expertise.

To maximise customer and market 
penetration, and reflecting the regionalised 
nature of the marketplace, Headlam 
comprises 66 individual businesses in the 
UK and Continental Europe (France, the 
Netherlands and Switzerland). Each 
business operates under their own unique 
trade brand and utilise individual sales 
teams while being supported by the 
Company’s centralised and financial 
resources and distribution network.

Headlam’s extensive customer base spans 
both the residential and commercial 
sectors, with residential the predominate 
sector at 63.7% of revenue in 2019 and 
independent retailers and flooring 
contractors being the Company’s two 
principal customer groups.

Headlam’s customer service proposition is 
centred on supporting and assisting its 
customers’ growth, and customers are 
provided with a market-leading service 
through:

• 
the broadest product offering;
•  unrivalled product knowledge; 
•  marketing support and frequent 
interaction with sales teams; 

•  e-commerce support;
•  provision of credit; and 
•  next day delivery, or collection utilising 
the Company’s trade counter network.

The Company’s ‘just-in-time’ delivery or 
collection negates the need for customers 
to invest in and hold meaningful levels of 
stock, additionally allowing for smaller 
premises and any associated rental 
commitments.

The Company’s business is largely 
characterised by a high volume of smaller 
value orders and in 2019 Headlam 
processed and fulfilled 5.3 million customer 
orders. This capability is enabled by the 
Company’s material handling expertise, 
specialised processing equipment including 
cutting tables and sortation units, and 
comprehensive distribution network. 

Following years of considerable investment, 
Headlam’s distribution network currently 
comprises four national distribution hubs, 
19 regional distribution centres and a 
supporting network of smaller warehouse 
premises, trade counters, showrooms and 
specification centres. A new regional 
distribution centre is due to be operational 
for Easter 2020 following a £26 million 
investment. 

Leading position for

28 years

Employees

2,575

Businesses

66

10

All data stated for the financial year ended 31 December 2019 or as at 31 December 2019

2019 Revenue

Residential sector 

63.7%

UK 

84.8%

Commercial sector 

36.3%

Continental Europe 

15.2%

1  UK
2  France 
3  Switzerland
4  Netherlands

Countries of operations

4

4

1

3

2

Supplier countries

Distribution hubs and centres

19

23

Active customer accounts

70,458*

Customer orders processed

5.3m

* Across all the Company’s businesses, and includes duplication

What we do

Suppliers
We work with suppliers across 
the globe manufacturing a 
diverse range of floorcovering 
products, and provide them 
with an unparalleled route to 
market.

Sales
Our extensive customer base 
spans both the residential and 
commercial sectors, with each 
of our businesses having an 
unique identity and sales team 
with unparalleled product 
knowledge.

Customer Service
Our service proposition is 
centred on supporting and 
assisting our customers 
growth, including through 
providing the broadest product 
offering and next day delivery.

Processing
Our ability to process a high 
volume of smaller value orders 
is enabled by our long-
established operations and 
processes and material 
handling expertise.

Delivery
Following years of considerable 
investment, we have an 
extensive distribution network 
across the UK and certain 
Continental Europe territories 
which enables next day delivery 
or collection.

Headlam Group plc  Annual Report and Accounts 2019

11

GovernanceFinancial StatementsStrategic ReportOverviewChairman’s Statement

Against a backdrop of general softness 
in the market, it was encouraging to 
have recorded revenue growth

The ongoing operational improvement programme is a key enabler of 
our strategy and strategic objectives, and the programme continues  
to be developed, enhanced in scope, implemented and rolled-out 
through a number of constituent and holistic projects. As well as  
leading to an increasingly positive impact on the Company’s financial 
performance through revenue growth and margin improvement, it is 
designed to benefit all stakeholders, including our people through more 
efficient working processes, suppliers through increased and more 
productive collaboration, and customers through an enhanced service 
proposition including improved product availability and delivery.

We believe that a sustainable business is one which employs strong  
and well-defined Environmental, Social and Governance (‘ESG’) 
practices, and our strategic objectives and the supporting operational 
improvement programme will allow a more concerted focus and 
measurement of our ESG practices, particularly in the area of the safety 
and wellbeing of our people and the mitigation of our impact on the 
environment. 2019 saw the establishment of our Employee Forum 
strengthening engagement with our workforce and providing another 
mechanism from which to directly seek and act on employee feedback. 
The transport consolidation project, part of the operational 
improvement programme, provides a clear roadmap for a reduction in 
the commercial vehicles needed to service local areas and the 
attendant positive impact on the environment and communities due  
to lower carbon emissions and vehicle movements. 

We are committed to continuing to invest in the business to support  
its sustainability and future success. Following on from 2019, and as 
previously announced, we have a substantial level of investment 
planned in 2020 to support our growth and improvement objectives.  
A highlight of 2020 will be the opening of our new regional distribution 
centre in Ipswich after a total capital investment of £26 million, with the 
centre supporting and improving customer service throughout the 
South East of England while enabling greater network and operational 
efficiency.

With a backdrop of clearly defined strategic objectives and the ever-
increasing momentum and scope of our activities to support their 
delivery, we are increasingly optimistic in our ability to build upon and 
grow our leading position and deliver an associated improvement in 
financial performance.

I wish to thank all our colleagues for their ongoing hard work and 
commitment.

Philip Lawrence
Non-Executive Chairman

5 March 2020

Philip Lawrence Non-Executive Chairman

Against a backdrop of general softness in the market, it was 
encouraging to have recorded revenue growth on both an absolute 
and like-for-like* basis during the year and, despite the previously 
guided reduced profit performance compared with 2018, propose  
a final ordinary dividend in-line with the Board’s previously stated 
intention to maintain the full year dividend with that of 2018.

Notwithstanding this performance, the market conditions that have 
been evident over the past two years combined with ongoing cost 
inflation have underscored the need for the business to become more 
effective and efficient in order to deliver higher levels of growth and 
improved performance.

Despite being a market-leader with unparalleled expertise and scale, 
there is still much we can do to improve, grow and broaden our position 
within the floorcoverings industry. In-line with this intent, we have 
introduced considerable additional expertise into the business and,  
over the past twelve months, have focused on reviewing and refining 
our strategy and the associated strategic objectives.

The strategic objectives support the delivery of revenue growth,  
a broadened position in the market, and an improvement to both 
customer service and margin. These objectives build upon our 
industry-leading position, and are intended to provide the basis for 
long-term sustainable growth.

12

*  Like-for-like revenue is calculated based on constant currency from activities and 
businesses that made a full contribution in both the 2019 and 2018 periods and is  
adjusted for any variances in working days

 
 
 
 
Investment Case**

Significant scale and longevity of operations underpinned by capital efficiency, 
progressive dividend policy, and operational improvement programme to improve 
performance. 

Exposure to future UK economic growth. 

Market  
Leader

•  28 years of operations, with 

•  Significant scale and  

• 

market-leading position, people 
and expertise.

market penetration, with 
centralised resources and 
multiple businesses.

Increasing sustainability through 
broadening presence in the 
industry and growing in 
underweight product 
categories, customer groups 
and market segments.

•  Strong balance sheet and cash 

•  Net cash of £27.0 million as at 

•  Total ordinary dividend of  

Financial 
Strength & 
Dividend

generation, with cash generated 
from operations representing 
146% of statutory operating 
profit in 2019.

Long-
established  
Relationships

•  Long-established supplier 

partnerships, working with 190 
suppliers in 19 countries during 
2019.

Operational  
Improvement 
Programme

•  Comprehensive programme 
underway to grow revenue  
and improve operating 
performance, the customer 
service proposition and margin. 

period-end, and following capital 
expenditure of £18.3 million on 
new Ipswich regional distribution 
centre and existing network  
in 2019.

•  Exceptionally broad and diverse 
customer base, with 5.3 million 
orders processed in 2019. 

25.0 pence in 2019, and ongoing 
commitment to a progressive 
dividend policy. 

•  Modest average order value of 
£136 reflecting RMI spend 
towards the lower-end of the 
range, with little reliance on 
larger projects and new  
construction activity.

•  Early-stage financial 

• 

contributions able to offset 
general non-employee related 
year-on-year inflationary 
pressures in 2019, with 
increasing future contributions 
able to enhance margin. 

Improvements to customer 
service already evident through 
increased product availability 
and more efficient delivery 
operations, which additionally  
reduces carbon footprint. 

Extensive 
Network

•  Extensive network and 

•  Largely freehold property 

inventory supporting the 
customer service proposition, 
with inventory position of  
£132.5 million at period-end  
and improved management  
creating growth capacity. 

portfolio underpinning value, 
with property, plant and 
equipment assets totalling 
£114.6 million.

•  Substantial time and resources 
required to replicate network 
and service levels, creating  
a significant barrier  
to entry. 

Commitment to the highest levels of corporate responsibility and governance 
further reinforces the Investment Case, see Corporate Responsibility on page 38 
and Corporate Governance on page 58.

**  All numbers given are for the financial year ended 31 December 2019 or as at 31 December 2019 

Headlam Group plc  Annual Report and Accounts 2019

13

GovernanceFinancial StatementsStrategic ReportOverviewChief Executive’s Review

2019 Financial Performance
As per the guidance we gave in January 2019, we have reported a 
profit performance below that of 2018, with this reduction attributable 
to a number of factors including market conditions, ongoing cost 
inflation and regulatory requirements associated with accounting 
standards, all of which are detailed below.

It was reassuring that we were able to deliver results in-line with our 
January 2019 guidance, including a maintained dividend, given the 
backdrop of economic and political uncertainty and associated weak 
market that prevailed in the UK throughout the year, with the business 
demonstrating a degree of underlying resilience. In a soft market, 
which could have impacted us more greatly, we were able to maintain 
our trading performance throughout the year and additionally achieve 
some revenue growth on both an absolute and like-for-like* basis.

Total revenue grew 1.5% to £719.2 million (2018: £708.4 million) with 
growth in Continental Europe outperforming that of the UK, at 4.5% 
and 1.0% respectively, and leading to the UK accounting for a slightly 
reduced 84.8% of total revenue (2018: 85.3%). Following a like-for-like* 
increase of 3.2% in Continental Europe and 0.3% in the UK, total 
like-for-like* revenue growth was 0.7%. 

Reflective of the weak UK residential sector and overall soft market 
conditions that have persisted since 2018, there was a continuation of 
the gradual shift in overall business mix towards the commercial 
sector which has proven to be the more resilient UK revenue stream. 
Conversely, in Continental Europe, the residential sector performed 
better than the commercial sector so, when combined with the 
marginal decline in UK residential performance, this resulted in total 
residential sector revenue being flat. In 2019, the residential sector 
accounted for a reduced 63.7% of total revenue (2018: 64.6%; 2017: 
67.9%). 

Despite the shift in business mix towards the lower-margin 
commercial sector, the gross margin was fairly resilient year-on-year 
at 31.9% (2018: 32.3%) and supported by ongoing pricing discipline 
across the group.

As described in detail within the Financial Review, the new IFRS 16 
‘Leases’ accounting standard (‘IFRS 16’) became effective in the 
financial year, positively impacting reported operating profit while 
reducing reported profit before tax and, therefore, having a marginally 
adverse impact on earnings per share. The Company adopted the 
modified retrospective approach and, therefore, there is no 
restatement of the 2018 comparatives. Underlying operating profit 
and underlying profit before tax was £42.2 million (2018: £44.3 million) 
and £39.5 million (2018: £43.4 million) respectively. This performance 
was in-line with the Company’s guidance at the beginning of 2019 that, 
due to the anticipated and aforementioned movement in revenue mix 
and associated margin, and early-stage contributions from the 
operational improvement programme not yet able to fully offset 
year-on-year inflationary cost pressures, underlying profit 
performance would be lower year-on-year.

However, we stated at the same time that despite the lower profit 
guidance, the Board intended to maintain the 2019 dividend in-line 
with that of 2018, being reflective of the Board’s confidence in the 
Company’s ability to improve future profitability.

*  Like-for-like revenue is calculated based on constant currency from activities and 
businesses that made a full contribution in both the 2019 and 2018 periods and is  
adjusted for any variances in working days

Steve Wilson Chief Executive

We have in place a strategy 
that will support the delivery 
of revenue growth and an 
improvement to both 
customer service and 
profitability, and are pleased 
with the enlarged scope and 
increasing momentum of the 
supporting activities.

14

The following paragraphs provide detail on the strategy and 
associated activities which will support the delivery of this 
improvement, as well as detail on the declared and proposed 
maintained dividend for 2019.

Strategy and Operational Improvement Programme
As referred to in the Chairman’s Statement, while we hold a leading 
position in our industry, there is much we can do to improve, grow and 
broaden our business. We remain underweight in certain product 
categories, customer groups and market segments which present 
both revenue and margin growth opportunities. Additionally, further 
revenue opportunity lies in improving our service proposition to 
customers, particularly in the areas of product availability and 
differentiation and tailored propositions for different customer 
groups. 

Improvement is achieved by making the business more effective  
and efficient, which in tandem with revenue growth drives margin 
enhancement with a greater percentage of revenue drop-through  
to profit on our fairly fixed cost base. Our improvement activity 
encompasses greater collaboration with suppliers to improve buying 
and production scheduling, which in turn supports the increased 
product availability initiative, transport and delivery consolidation 
projects which reduce distribution costs, greater network 
optimisation, and the introduction of more efficient operating 
processes which additionally benefits our people and the 
environment.

The above aims form the basis of our strategy and strategic objectives 
which are supported by ongoing investment in people and capability, 
processes and the distribution network.

During 2019, considerable resource was focused on evaluating, 
developing and implementing the ongoing operational improvement 
programme which is a key enabler of our strategic objectives and 
designed to improve the customer service proposition, operating 
performance and margin. Much has been achieved in establishing the 
various constituent projects, which have additionally grown in scope, 
with their ongoing implementation and roll-out leading to an 
increasingly positive impact on financial performance.

The contribution from the operational improvement programme’s 
earlier stage projects, largely in the area of a group procurement 
approach to goods not for resale and the extension of commercial  
and motor vehicle leasing contracts, amounted to over £1.0 million in 
2019. This enabled us to offset general non-employee related 
year-on-year inflationary pressures during the year. This benefit is now 
embedded in the business and it is anticipated that the continued 
introduction, implementation and roll-out of various other projects 
during 2020 will provide an additional year-on-year benefit to the 
Company of approximately £1.0 million in 2020. This cost benefit will 
cover the additional investment required in the year to deliver on the 
constituent projects. 2021 and beyond is then anticipated to deliver 
progressive net contributions from the projects and overall 
programme to benefit operating margin. It is our overarching aim to 
enable the Company to consistently outperform the cyclical nature of 
the market in which we operate, establishing a higher level of growth 
and sustainably improving operating margin. 

Of the constituent projects within the operational improvement 
programme, the roll-out of the inventory management and 
automated stock-reordering system to all UK sites was completed as 
planned at the end of 2019 with the benefits of improved product 
availability, stock-turn, warehouse capacity and improved supplier 
production scheduling becoming increasingly evident across the 
group. The transport consolidation project, focused around more 
effective delivery fleet utilisation, continues to be progressed 
following the successfully completed trial in South Wales during 2019 
which validated the project. We have now moved to the phased 
roll-out stage, with this enabling a fuller quantification and realisation 
of a decrease in the cost to serve through an increased number of 
order drops per commercial vehicle combined with a reduction in the 
number of vehicles needing to service a local area. This project is not 
just of significance operationally and financially, but will additionally 
reduce our impact on the environment and local communities in which 
we operate through reduced transport emissions, air pollution and 
vehicle movements. Other projects centred upon enhancing 
customer service, including better tailored support and fulfilment 
propositions for different customer groups, is being supported by 
work undertaken in the area of customer insight and the resource 
added in the areas of operational support and customer engagement.

Our new regional distribution centre in Ipswich, described in detail 
below and due to be operational next month, is another key 
component in improving our performance through enabling greater 
network optimisation, operational efficiency, and improved customer 
service throughout the South East of England. Following the build-up 
of operations after its opening in Easter 2020, it is expected to 
become earnings enhancing during 2021.

We are pleased with the enlarged scope and increasing momentum of 
the operational improvement programme and its constituent projects 
following the considerable focus and attention deployed on fully 
defining and developing them throughout 2019 and into 2020. The 
programme provides a broad foundation for the delivery of an 
improving operating margin.

Investments and Capital Expenditure
2019 incorporated a planned substantial level of investment to 
support future growth and improved operational and financial 
performance, and as previously announced this will be continued in 
2020.

Capital investment of £15.5 million was incurred during 2019 in relation 
to our new 190,000 square feet regional distribution centre in Ipswich, 
which remains on-track in terms of both cost and timing. The state-of-
the-art facility with 10.6 million cubic feet of capacity is expected to 
become operational next month at a total cost of approximately £26.0 
million, with the final tranche of £10.0 million being incurred during 
2020 and forming the majority of the capital investment planned for 
the year.

The opening of the Ipswich distribution centre is an important 
milestone for us, and it would be an understatement to say it has been 
some years in the planning. I would like to thank everyone who has 
helped deliver this significant project for the group.

Headlam Group plc  Annual Report and Accounts 2019

15
15

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverviewChief Executive’s Review continued

Current Trading and Outlook
The spread of Coronavirus (COVID-19) has currently had no direct 
impact on our people, inventory position or customers. We have 
extensive inventories, breadth of product and a large geographical 
spread of suppliers. We continue to monitor the situation, put in place 
mitigation plans, and are communicating with our stakeholders as 
necessary.

Trading to date in 2020 has been marginally below the Board’s 
expectations. Nevertheless, subject to no deterioration in market 
conditions or disruption, we continue to anticipate that this year’s 
financial performance will show a modest improvement compared 
with 2019 as advised in the January 2020 Pre-Close Trading Update 
announcement. In-line with the Company’s commitment to a 
progressive dividend policy, it is the Board’s intention to reflect any 
increase in statutory basic EPS for 2020 in the 2020 full year dividend.

Steve Wilson
Chief Executive 

5 March 2020

Acquisitions
We made one acquisition during the year, completing the purchase  
of the trade and assets of Edel Telenzo Carpets Ltd. (‘Telenzo’) in 
October 2019. Telenzo is the nationwide UK distribution company for 
Edel Carpets, a modern carpet producer located in the Netherlands 
owned by Condor Group, and is renowned for its wool tufted carpets 
and high-quality man-made fibre carpets for residential and 
commercial use. The business’s operations were consolidated into  
our Tamworth distribution hub during 2019 creating operational 
efficiencies and continues to be operated day-to-day by its existing 
sales management team under its own trade brand. 

Post the period-end, in March 2020, we completed the acquisition of 
Supertex Furnishing Limited (‘Supertex’) for a total consideration  
of £1.3 million, subject to finalising the net assets position. This 
acquisition enlarges our residential sector activities in the North West 
of England, a competitive region of the UK, and Supertex’s main 
operations will eventually move to our existing premises in Stockport 
creating operating efficiencies. 

We continue to monitor a targeted pipeline of acquisitions in-line  
with our strategic objectives of achieving meaningful growth and a 
broadened presence in the wider industry, including through product 
categories and market segments, and remain receptive to further 
opportunities.

People
As referred to in the Chairman’s Statement, a wealth of additional 
experience and new expertise has been introduced into the business 
to help delivery of our strategic objectives. In addition to a fully 
assembled Board and Executive Team, we have made several key 
project manager and customer focused appointments to support the 
constituent projects of the operational improvement programme, 
and I am delighted to welcome them all to Headlam.

An ongoing priority is the continued development of a positive 
workplace culture, and we introduced a number of new forms of 
workforce engagement in 2019 as well as formulating a clear set of 
values and behaviours that will be utilised and embedded across the 
business. One of our core values is ‘we keep people safe’ and as part of 
this we undertook both internal and external assessments of our 
health and safety practices throughout 2019. Following a series of 
external audits, we were delighted that in October 2019, all the 
Company’s UK national distribution hubs and regional distribution 
centres were certified as meeting the requirements of ISO 
45001:2018, the world’s first international standard for occupational 
health and safety management. 

Dividend
In-line with the Board’s previously stated intention to maintain the 
2019 full year dividend with that of 2018, the Board has proposed a 
final ordinary dividend of 17.45 pence per share (2018: 17.45 pence per 
share) bringing the total ordinary dividend declared and proposed in 
respect of 2019 to a maintained 25.0 pence per share (2018: 25.0 
pence per share). If approved by shareholders at the forthcoming AGM 
in May 2020, the final ordinary dividend will be payable on 1 July 2020 
to shareholders on the register as at 5 June 2020. 

16

 
Non-Financial Information Statement

The table below sets out where stakeholders can find information in the Strategic Report that relates to non-financial matters detailed under 
Section 414CB of the UK Companies Act 2006, and this, taken together, comprises the Company’s Non-Financial Information Statement.

Reporting Requirement

Matters

Environmental matters

Employees

Social matters

Respect for Human Rights

Anti-corruption and Anti-bribery matters

Information disclosed in support of the Matters

Business model

Policies pursued, due diligence processes implemented, and outcomes 

Principal risks, impact and mitigation

Non-financial key performance indicators

Section and page number

Our Strategy and Values (page 20)
Introduction to Corporate Responsibility and ESG (page 38)
Environment (page 50)
Communities and Charitable Donations (page 53)
Corporate Governance (page 58)

Shareholder Interaction and Engagement (page 40)
Our People (page 46)
Corporate Governance (page 58)

Introduction to Corporate Responsibility and ESG (page 38)
Shareholder Interaction and Engagement (page 40)
Communities and Charitable Donations (page 53)
Corporate Governance (page 58)

Shareholder Interaction and Engagement (page 40)
Corporate Governance (page 58)

Corporate Governance (page 58)

Our Business Model (page 22)

Our People (page 46)
Environment (page 50)
Corporate Governance (page 58)

Risk Management and Principal Risks and Uncertainties (page 34)

Key Performance Indicators (page 32)

Headlam Group plc  Annual Report and Accounts 2019

17
17

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverview 
Our Marketplace

Overview
The UK floorcoverings market is both large and mature, with an 
estimated value of £2.1 billion* in 2019 expressed by reference 
to manufacturers’ selling price, and is forecasted to grow at rates 
ranging from 2.2% to 3.1% per annum over the next five years**.

In macro terms, the market is divided between the residential 
and commercial sectors, with the key drivers of demand being 
Repair, Maintenance and Improvement (‘RMI’) spend, new 
construction activity, and housing transactions. 

The residential sector, which accounts for approximately 
two-thirds of the value of the market, is largely comprised of 
end-consumers undertaking home improvement and 
refurbishment activity. This is characterised by a very high 
volume of small value orders which are mostly discretionary in 
nature and towards the lower-end of the RMI spending range. 

Activity within the commercial sector is far broader, 
encompassing both private and public spending across a wide 
variety of environments including private and public housing 
developments, healthcare and educational establishments, 
retail premises, offices and the hospitality sector. Order values 
span a wide spectrum, encompassing very large through to 
modest.

While demand in both the residential and commercial sectors 
has a cyclical profile and is influenced by consumer and business 
confidence and economic and political backdrops, the 
commercial sector has a lesser discretionary aspect to it and 
hence a higher degree of resilience in the face of weaker market 
backdrops. This is attributable to increased H&S regulations and 
the requirement for clean, comfortable, fit-for-purpose 
environments meaning that, for example, while deferral can 
occur due to limited budgets, replacement of floorcoverings has 
to be undertaken periodically. 

Manufacturers of floorcoverings are instrumental in creating 
demand through continuous product innovation and 
development, with certain product categories increasing in 
popularity and market share in recent years due to 
manufacturers’ technical advancements and changes in 
consumer tastes, for example an increased preference for 
hard-surface flooring in downstairs areas. The value of  
the market is affected by both volume and price, with 
manufacturers’ selling price subject to change due to external 
factors such as fluctuations in exchange rates and raw material 
prices. However, demand for floorcovering products tends to  
be inelastic to price increases due to the huge proliferation of 
products available in the marketplace at all price points, and  
the relative infrequency of purchase by the end-consumer. 

Headlam within the Marketplace
The marketplace has a highly fragmented customer base which 
gives rise to a significant proportion of manufacturers choosing 
to utilise a specialised national distributor such as Headlam 
rather than selling direct, thereby reducing their distribution 
costs and benefiting from the distributor’s localised sales, 
marketing and distribution expertise.

Headlam’s customer base is principally comprised of independent 
floorcovering retailers and smaller flooring contractors which gives 
rise to the Company fulfilling a high volume of smaller value orders, 
with 5.3 million orders processed in 2019 at an average order size of 
£136. These two customer groups have been considered the more 
resilient during the last two years which have seen generally 
restrained markets. This is attributed to the fact that they typically 
aren’t encumbered with large overheads or commitments, including 
large premises and high property rent, and are able to quickly adjust 
their business models and sustain their businesses during weaker 
market backdrops.

Headlam’s predominate customer profile means that the 
Company has little forward visibility on orders and a very limited 
order book. However, this customer profile greatly lessens the 
Company’s exposure to new construction work and associated 
large-scale projects which are generally more affected by 
weaker market backdrops due to more meaningful degrees of 
deferral or cancellation. 

The Company’s revenue growth in recent years despite muted 
levels of housing transactions indicates that the Company’s 
performance is not predicated on housing transactions, rather 
that they augment the Company’s growth rates when property 
markets are more buoyant. Therefore, of the three key drivers of 
demand detailed above, RMI spend, towards the lower end of the 
scale, is the predominate driver and under pinner of the 
Company’s performance.

  Sustainability of the Industry
   The floorcoverings industry as a whole is responding to the 
impact of Climate Change by undertaking actions and 
initiatives aimed at reducing its environmental impact, including 
through the development of increasingly sustainable and 
recyclable products. Working as part of this response, Headlam 
is committed to mitigating its own direct impact which arises 
predominately from transport emissions while additionally 
partnering with manufacturers to support the development, 
production and marketing of sustainable and recyclable 
products into the marketplace.

See Introduction to Corporate Responsibility and ESG,  
and Environment on pages 38 and 50 respectively 

* Source: AMA Research
** Source: AMA Research, MTW Research, Mintel 

18

UK Market Value

£2.1 billion*

Headlam’s Marketplace and Customer Base

End-consumer

End-consumer

Independent 
retailer

Corporate

Larger  
retailer

Housebuilder

Flooring
contractor

Developer

Residential 
Sector
(63.7% of 
revenue)

Commercial 
Sector
(36.3% of 
revenue)

Flooring 
contractor

Housebuilder

Developer

Corporate

Specifier 

Housebuilder

End-consumer

Developer

Housebuilder

Specifier 

Other

See Introduction to Corporate Responsibility and ESG,  

and Environment on pages 38 and 50 respectively 

Developer

End-consumer

e.g. direct to a 
local authority

 Including architects and interior designers who determine the products to be used on a project

Headlam Group plc  Annual Report and Accounts 2019

19

GovernanceFinancial StatementsStrategic ReportOverviewOur Strategy

Our strategy is to build a successful company, positively impacting 
all stakeholders, and delivering sustainable long-term value.

Mission 
Provide our customers with a market leading service with unparalleled product  
knowledge and solutions across the broadest range of floorcoverings by working in  
partnership with our suppliers.

Vision 
To build on our market leading position by offering excellent customer service and solutions 
across all areas of the floorcoverings industry, and work with suppliers to support the 
manufacture and marketing of innovative and sustainable products.

Strategic area

Strategic objectives

Industry 
position 

Operational 
Performance

Customers  
and Service

Product and 
Expertise

Suppliers

People and 
Communities 

•  Grow leading position 
through improved 
performance and increased 
sales across all customer 
groups.

•  Broaden presence in the 

industry through growing in 
underweight product 
categories, customer 
groups and market 
segments.

•  Ongoing investment in the 
network and people to 
support future growth and 
the sustainability of the 
Company.

•  Roll-out of the operational 
improvement programme 
to improve both the 
operational and financial 
performance of the 
Company.

•  Continue to improve the 

customer service 
proposition through greater 
insight into the differing 
customer groups’ 
preferences and 
requirements.

•  Remain leaders in product 
knowledge and expertise, 
with improvements in sales 
force development and 
CRM systems. 

•  Build upon existing 

partnerships with suppliers 
through increased 
engagement and a shared 
value proposition. 

•  Continue to develop a 

positive workplace culture 
through colleague 
engagement, and embed a 
clear set of values and 
behaviours in the business.

• 

Improve inventory 
management and product 
availability, while creating 
capacity for growth.

•  Continued collaboration 
between the Company’s 
businesses and greater 
network optimisation. 

•  Continue developing 
tailored propositions 
specific to each customer 
group in both the residential 
and commercial sectors. 

•  Enhance e-commence 
support for customers, 
including an improved 
transactional B2B website.

•  Enhance the product 

offering through increased 
product differentiation  
and exclusivity. 

•  Grow sustainable product 
offerings and support 
recyclable products. 

•  Work with suppliers to 
improve production 
scheduling and buying.

•  Support suppliers in new 

product development and 
the marketing of innovative 
and sustainable products. 

•  Focus on the provision of a 
safe and inclusive working 
environment where 
everyone can fulfil their 
potential. 

•  Reduce the Company’s 
direct environmental 
footprint including through 
transport efficiency 
initiatives and energy 
efficient technologies. 

20

Our Values

Teamwork
We work together  
and support each  
other

Service
We go the extra mile  
to deliver excellent 
customer service

Safety
We keep  
people safe

Partnerships
We build long-term 
partnerships with  
our customers and 
suppliers

Headlam  
Values

Support
We offer  
unparalleled  
product knowledge  
and expertise

Innovation
We provide 
customers with a  
choice of innovative 
products and  
solutions

Headlam Group plc  Annual Report and Accounts 2019

21

GovernanceFinancial StatementsStrategic ReportOverview 
Our Business Model

Creating long-term 
sustainable value

Headlam provides the distribution channel between suppliers 
and trade customers of floorcoverings

Global 
manufacturing 
supplier base

SUPPLIERS
Receive an unparalleled route 
to market for their products 
and a partnership approach

Leading expertise 
and market position

28 years
2,575 employees

CUSTOMERS
Receive the broadest product 
offering supported by a market 
leading service

Trade  
customers  
of floorcoverings

See Our 
Marketplace on 
page 18

22

Broadest product offering 
and knowledge

Financial track-record and 
strength

19 supplier countries

£27.0m net cash

+36,000 SKUs

£44.3m net 
cash flow*

Greatest market and 
customer peneration

Extensive network and 
processing capabilities

66 businesses

70,458 customer 
accounts**

23 distribution  
hubs and centres

5.3m orders

*   Net cash flow from operating activies.
**  Across all the Company’s businesses, includes duplication.

All data stated for the financial year ended 31 December 2019 or as at 
31 December 2019.

Creating long-term sustainable value for all stakeholders

Suppliers

Utilisation of an outsourced 
distribution channel enables 
suppliers to focus on 
manufacturing, benefit from sales 
expertise, and reduces the costs 
associated with distribution.

Work as a partnership to support 
the manufacture and marketing  
of innovative and sustainable 
products, and improve production 
scheduling.

Customers

Help customers grow their 
businesses through frequent 
interaction with sales teams, 
marketing and technical support, 
and the provision of credit.

Cater to the customers’ specific 
service requirements, and provide 
next day delivery and trade 
counter collection which mitigates 
the need to hold stock. 

Workforce and Communities

Enhanced engagement activities 
and workforce participation in the 
strategy and sustainability of the 
Company, and sharing in the 
financial success.

Embedding values and behaviours 
into the culture of the Company to 
increase sense of teamwork, 
wellbeing and community.

Shareholders

Commitment to maintaining a 
strong balance sheet and 
progressive dividend policy, with 
focus on improving performance 
and broadening presence  
in the industry.

Uphold the highest levels of 
corporate governance and focus 
on ESG practices to ensure the 
long-term sustainability of the 
Company.

Supported by 
ongoing 
investment in  
the business

See Stakeholder Interaction 
and Engagement on page 40

Headlam Group plc  Annual Report and Accounts 2019

23

GovernanceFinancial StatementsStrategic ReportOverviewFinancial Review

Chris Payne Chief Financial Officer

Cash generation remained 
strong, with cash generated 
from operations representing 
146% of statutory operating 
profit, equating to 107% (2018: 
121%, not restated1) after 
adjusting for the IFRS 16 lease 
principal repayments.

1 

The 2019 results have been prepared in accordance with the new IFRS 16 ‘Leases’ accounting standard 
(‘IFRS 16’) effective for financial periods beginning on or after 1 January 2019. As the Company has 
adopted the modified retrospective approach, there has been no restatement of the comparatives for 
the 2018 reporting period. The impact on the Company’s financial statements is detailed in the Notes 
to the Financial Statements (Note 11), with adjustments recognised in the Income Statement, Cash 
Flow Statement and Statement of Financial Position (Balance Sheet). There is no overall impact on the 
Company’s cash and cash equivalents.

24

Key metrics

Capital expenditure

18.3

4.4

3.1

2017

2018

2019

£18.3m
+315.9%

(2018: £4.4m)

Net cash flow from  
operating activities 

43.2

40.0

44.3

£44.3m
+10.5%

(2018: £40.0m)

2017

2018

2019

Total expenses 

191.1

187.7

176.7

2017

20181

2019

£191.1m
+1.8%

(2018: £187.7m,  
not restated1)

Average net debt

9.2
(net 
funds)

2017

2018
16.9

2019
3.3

£3.3m
-80.5%

(2018: £16.9m)

See KPIs on page 32

Like-for-like2 revenue growth

Gross margin

Underlying3 operating margin

0.7%

31.9%

5.9%

IFRS 16 ‘Leases’ Accounting Standard
These results have been prepared in accordance with International 
Financial Reporting Standards and, therefore, include the new IFRS 16 
‘Leases’ accounting standard (‘IFRS 16’) effective for financial periods 
beginning on or after 1 January 2019. As the Company has adopted 
the modified retrospective approach, there has been no restatement 
of the comparatives for the 2018 reporting period. The impact on the 

Summary tables of impact of IFRS 16 adoption

Impact on the Income Statement

Costs charged to operating profit 
Interest expense

Total costs charged to the income statement

Company’s Income Statement and Statement of Financial Position is 
summarised below and further detailed in Note 11 to the Financial 
Statements. There is no overall impact on the Company’s cash and 
cash equivalents.

Financial year ended 31 December 2019

Under new IFRS 16 standard
£000

Under previous standard
£000

15,260
1,688

16,948

16,375
–

16,375

Net impact and effect on statutory basic earnings per share

573

0.6 pence

Impact on the Statement of Financial Position

As at 1 January 2019

Operating lease commitments as disclosed at 31 December 2018
Additional liabilities on adopting IFRS 16*
Discount effect

Lease liability recognised at 1 January 2019

Of which current liabilities 

* See Note 11 to the Financial Statements

Revenue
During the year and against the backdrop of a soft market, total 
revenue improved marginally by 1.5% from £708.4 million to £719.2 
million, an increase of £10.8 million. Like-for-like² revenue increased in 
both the UK and Continental Europe, by 0.3% and 3.2% respectively, 
producing a total like-for-like² revenue increase of 0.7% (2018: total 
like-for-like² revenue decline of 3.8%).

UK
The Company’s UK revenue performance, which accounted for 84.8% 
of total revenue, was £6.0 million up on 2018 at £610.2 million (2018: 
£604.2 million), reflecting a continued weak market backdrop 
particularly in the residential sector that has been evident over the last 
two years. The five UK acquisitions made during 2018 and 2019 added 
£6.6 million of revenue in 2019 and, therefore, excluding the impact of 
the acquisitions, revenue was almost flat.

£000

50,436
4,065
(4,673)

49,828

13,930

The residential sector represented 65.1% of UK revenue in 2019 (2018: 
66.3%), representing a reduction of 0.8% and 1.4% on an absolute and 
like-for-like² basis respectively. As a consequence, there was a 
continued shift in the business mix towards the commercial sector 
which has been the more resilient business stream, representing 
34.9% of UK revenue in 2019 (2018: 33.7%; 2017: 29.6%). The year-on-
year commercial revenue increase on an absolute and like-for-like² 
basis was 4.6% and 3.8% respectively. 

Continental Europe
The Continental European businesses growth outperformed the UK, 
delivering a 4.5% increase in revenue to £109.0 million, with a 3.2% 
increase on a like-for-like² basis. Continental Europe accounted for 
15.2% of total revenue in 2019, up from 14.7% in 2018. In contrast to 
the UK, the weighting between the residential and commercial sector 
revenue showed a movement towards residential which performed 
more strongly with 5.9% like-for-like² growth and now accounting for 
56.0% of revenue (2018: 54.7%; 2017: 52.6%). The commercial sector 
was essentially flat during the period on a like-for-like² basis.

2 

Like-for-like revenue is calculated based on constant currency from activities and businesses that made a full contribution in both the 2019 and 2018 periods and is adjusted for any variances in 
working days.

3  Underlying is before non-underlying items which includes amortisation of acquired intangible assets, impairment of goodwill, acquisition related fees and associated restructuring costs, 

movements in deferred and contingent consideration, finance costs on deferred and contingent consideration, non-recurring pension costs in relation to guaranteed minimum pension ('GMP') 
equalisation, and non-recurring costs relating to senior personnel changes.

Headlam Group plc  Annual Report and Accounts 2019

25
25

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverviewFinancial Review continued

Revenue for the year ended 31 December 2018
  UK 
  Continental Europe

Incremental items during the 12-month period to 31 December 2019
UK:
Like-for-like2
One less working day
Acquisitions

Continental Europe: 
Like-for-like2
Changes in working days
Acquisitions
Translation effect

Total movement
Revenue for the year ended 31 December 2019
  UK 
  Continental Europe

£000

%

£000

%

604,150
104,273

85.3
14.7

708,423

100.0

1,897
(2,396)
 6,591

3,157 
(642)
 2,562
 (355)

0.3
(0.4)
1.1

3.2
(0.6)
 2.5
 (0.4)

610,242
108,995

84.8
15.2

6,092

1.0

 4,722

 10,814

 4.5

 1.5

719,237

100.0

2 

Like-for-like revenue is calculated based on constant currency from activities and businesses that made a full contribution in both the 2019 and 2018 periods, and is adjusted for any variances in 
working days.

Gross Margin
Gross margin reduced by 40 basis points in the year from 32.3% to 
31.9%. This was due, in part, to the shift in product mix towards the 
lower margin commercial sector as a result of the weakness in the UK 
residential sector, with the balance arising from general pricing 
movement and the one-off prior year benefit resulting from the trade 
creditor early settlement discount disclosed in the 2018 financial results.

Expenses
Combined distribution costs and administrative expenses were 
marginally up on both an underlying and statutory basis year-on-year, 
at £187.3 million and £191.1 million respectively, although this included 
a £1.1 million reduction benefit due to the reclassification of costs 
under IFRS 16 adoption (2018: £184.8 million and £187.7 million 
respectively, not restated). The increase was driven by one acquisition 
in the year, detailed below, and the full year impact of acquisitions 
made in 2018 offset by reductions in vehicle expenses. People costs 
were largely flat year-on-year (excluding the effects of acquisitions), 
however, this includes a reduction in pension costs largely related to 
the defined benefit schemes, a reduction in share-based payments, 
and a reduction in the number of employees of 40, offset by a 2% cost 
of living award and the restoration of performance target bonuses. 

The primary contributors to the early phases of the operational 
improvement plan were the group procurement initiatives on goods 
not for resale and the extension of commercial and motor vehicle 
leasing contracts delivering an accumulated cost saving of over £1.0 
million in 2019 which compensated for inflationary pressures 
elsewhere.

Underlying distribution costs and administrative expenses expressed 
as a proportion of total revenue was essentially flat compared with 
2018 at 26.0% (2018: 26.1%), and relative proportions of distribution 
costs and administrative expenses as a percentage of total underlying 
expenses for 2019 remained largely consistent at 72.5% and 27.5% 
respectively (2018: 72.7% and 27.3%, not restated).

Items totalling £4.3 million (net) have been treated as non-underlying 
in 2019 (2018: £2.9 million). These non-underlying items related to the 
amortisation of acquired intangible assets and impairment of goodwill 
(£3.5 million), acquisition related fees and associated restructuring 
costs (£0.7 million), the movements in deferred and contingent 
consideration (reducing by £0.3 million), and finance costs on deferred 
and contingent consideration (£0.4 million). These are discussed in 
detail in Notes 1 and 3 to the Financial Statements and referred 
to below. 

26

Expenses for 2018 (not restated)

Significant movements in 2019:
  People cost
  Vehicle expenses
  Legal and professional
  Occupancy costs
  Effect of acquisitions
Impact of IFRS 16 

  Other

Underlying sub total

  Non-underlying

Total before currency translation
  Currency translation

Total expenses

Distribution

Administration

£000

187,743

%

£000

134,316

136
(1,564)
1,191
626
1,888
(1,116)

1,420

2,581

943

3,524
(124)

3.9
(44.4)
33.8
17.8
53.6
(31.7)

40.3

73.2

 26.8

100.0

1,185
(1,651)
–
–
1,247
–

731

1,512

–

1,512
(90)

%

71.5

78.4
(109.2)
–
–
82.4
–

48.4

100.0

–

100.0

£000

53,427

(1,049)
87
1,191
626
641
(1,116)

689

1,069

943

2,012
(34)

%

28.5

(52.2)
4.3
59.2
31.1
31.9
(55.5)

34.2

53.1

46.9

100.0

Expenses for 2019

191,143

135,738

71.0

55,405

29.0

Operating Profit
As a consequence of the weak market backdrop contributing to 
relatively flat like-for-like² revenue growth and a slight reduction in 
gross margin, absolute gross profit was flat year-on-year at £229.4 
million (2018: £229.1 million) despite a year-on-year £2.7 million gross 
profit benefit from acquisitions. Therefore, after factoring in the £2.5 

million increase in underlying expenses largely arising from the 
acquisitions, underlying operating profit was down £2.1 million on 2018 
at £42.2 million (2018: £44.3 million, not restated) with an underlying 
operating margin of 5.9% (2018: 6.2%, not restated). Statutory 
operating profit was £38.3 million (2018: £41.3 million, not restated).

Operating profit 2018 (not restated)
Gross margin improvement in 2019:

Volume benefit 
Mix change
Pricing movement
Anticipated trade creditor settlement discount
Effect of acquisitions

Expense changes

Distribution
Administration
Effect of acquisitions

Total increase

Operating profit 2019

Underlying 
£000

Non-underlying 
£000

Total 
£000

44,273

(2,942)

41,331

532
(660)
(1,174)
(1,049)
2,689

338

(175)
(394)
(1,888)

(2,457)

–
–
–
–
–

–

–
(943)
–

(943)

532
(660)
(1,174)
(1,049)
2,689

338

(175)
(1,337)
(1,888)

(3,400)

42,154

(3,885)

38,269

Profit and EPS
The adoption of IFRS 16 impacted underlying profit before tax and 
statutory basic earnings per share through a reduction of £0.6 million 
and 0.6 pence respectively. Underlying profit before tax was £39.5 
million (2018: £43.4 million, not restated), statutory profit before tax 
was £35.2 million (2018: £40.4 million, not restated) and statutory 
basic earnings per share 34.0 pence (2018: 40.0 pence, not restated). 
Statutory profit before tax and statutory basic earnings per share 
were further impacted by a goodwill impairment described below. 

Tax
The underlying effective tax rate for 2019 was 17.4% (2017: 17.9%) 
which is lower than the headline rate of corporation tax in the UK of 
19.0%. This difference is largely due to an adjustment in recognising 
deferred tax assets relating to the Headlam BV business in the 
Netherlands and a reassessment of the need to provide for uncertain 
tax positions following the ongoing review of tax risks in the Company. 
The full effective rate of tax in 2019 was 18.8% (2018: 17.2%), up on 
2018 due to the effect of the non-underlying items.

Headlam Group plc  Annual Report and Accounts 2019

27

GovernanceFinancial StatementsStrategic ReportOverview 
Financial Review continued

The Company is committed to being fully compliant with the relevant 
tax laws and compliance obligations regarding the filing of tax returns, 
payment and collection of tax. The Company maintains an open 
relationship with HM Revenue & Customs and currently operates with 
a level of tax compliance risk that is rated as ‘low’. HM Revenue & 
Customs advised in September 2019 that the Company’s low risk 
rating had been renewed for another three years.

Ordinary Dividends
When declaring the interim and recommending the final ordinary 
dividend, the Board considers the Company’s cash resource, 
adequacy of distributable reserves and future expectations of 
performance.

The total ordinary dividend payable in respect of 2019 equates to an 
earnings per share cover ratio of 1.4 (2018: 1.6, not restated), cash 
outflow of £20.9 million, and reflects a free cash flow (cash from 
operating activities less capital equipment spend) cover ratio of 1.2 
(2018: 1.7) reflecting the expenditure on the Ipswich facility during the 
year, detailed below.

Dividend announcements, approvals and payments are typically 
expected to be as follows:

Dividend

Ordinary interim

Ordinary final

Status and date announced

Approval

Declared 
August

The Board 
August

Approximate  
payment date

January in the  
year following 
announcement

Recommended
March

AGM by shareholders
May

July

Acquisitions, Related Goodwill and Other Intangible Assets
The Company completed one acquisition during the year, purchasing 
the trade and assets of Edel Telenzo Carpets Ltd. (‘Telenzo’) for a total 
consideration of £2.1 million, with the business contributing revenue 
of £1.7 million and an operating profit of £0.3 million in the year. The 
acquired assets included intangible assets of £0.9m which were 
attributed to brand name, customer relationships and supply 
agreements with residual goodwill of £0.3m. During the year,  
£25,000 of intangibles were amortised in the Income Statement.

The Company acquired five businesses in 2018, and the fair values of 
the assets and liabilities acquired were reconsidered for 2019 as part 
of the hindsight period, with no adjustment considered necessary. 
One of the businesses, CECO (Flooring) Ltd (‘CECO’), a leading 
specification business based in Carryduff, south of Belfast, 
outperformed management expectations and as a result the 
outstanding contingent consideration under the terms of the 
acquisition was paid in full during the year. This led to a reversal of part 
of the discounting applied on the original acquisition and a total 
consideration payment above that provided on acquisition due to the 
strength of the business performance. These amendments are 
included as non-underlying items in the Income Statement.

Domus Group of Companies Limited (‘Domus’) was acquired in 
December 2017, and during 2019 deferred consideration of £1.6 
million became payable which was partly satisfied by the issue of 
88,350 new ordinary shares of 5 pence each in the capital of the 
Company. The original contingent consideration relating to the 
acquisition has now been fully released to the income statement as a 
non-underlying credit since the likelihood of achieving the EBITDA 
criteria required to trigger any contingent consideration payments is 
considered to be very low. Additionally, based on the Board’s 
assessment of the carrying value of the investment in the Domus 
business, a goodwill impairment of £2.1 million has been recognised 
within non-underlying items in the year. Due to its predominant focus 

on larger scale projects within the London area, the Domus business 
in particular has been adversely affected by the weak market backdrop 
and political and economic uncertainty that has prevailed over the last 
two years, and which has particularly impacted investment in the 
London market. Although the market is anticipated to recover, the 
Board felt it prudent to take a more cautious view on the revenue 
recovery in Domus and hence to take a write-down reflecting an 
impairment in the carrying value as at the 31 December 2019. This 
assessment is sensitive to assumptions used by the Board in reviewing 
the carrying value and they are disclosed in more detail in the Financial 
Statements.

Retirement Benefits
The Company operates two defined benefit pension schemes, in the 
UK and in Switzerland, the assets and liabilities of which are dominated 
by the UK scheme which is closed to new members.

The year-on-year decrease in the net liability amounts to £1.6 million. 
This was mainly caused by the changes in the UK scheme’s financial 
assumptions, where 70% of retiring members are now assumed to 
commute their pensions by taking the maximum tax-free cash 
element allowed (2018: nil), salary and pension increases are assumed 
to rise in-line with RPI (3.1%, 2018: 3.4%), a 0.7% decrease in the 
discount rate to 2.0%, together with positive changes in the scheme’s 
asset performance. 

The Company reviewed its pension arrangements in 2019, and in 
particular the future build-up of final salary benefits in its UK Defined 
Benefit Pension Scheme (‘UK DB Scheme’). As stated above, the 
Company closed the UK DB Scheme to new entrants many years ago. 
Since then, new employees have been eligible to join the Defined 
Contribution Pension Plan. The Company wishes to provide 
sustainable and competitive pension benefits for all its employees, 
and during 2019 consultation began on the closure of the UK DB 
Scheme to future accruals, with its closure from the end of 

28

March 2020 reducing an area of risk and volatility for the Company  
and providing fairer pension provision across the workforce. Various 
adjustments were made in response to feedback from affected 
members following the consultation, including adjustments to 
ongoing benefits and the date of closure of the scheme. Affected 
members will automatically be enrolled into the Company’s Defined 
Contribution Pension Plan. 

Capital Allocation, Investment Decisions and Return on Capital
The Board is committed to ensuring the efficient allocation of capital, 
with a clear strategy for sustainable growth, with controls in place to 
govern capital expenditure and working capital.

The Board routinely reviews organic growth opportunities and 
associated investment, value enhancing acquisitions, and shareholder 
returns to ensure the Company deploys an optimal capital structure. 
Such investment opportunities are subject to both internal rate of 
return and cash flow payback criteria, regularly reviewed by the 
Company to ensure consistency of assessment.

Return on Capital Employed, measured as earnings before interest 
and taxes (‘EBIT’) as % of capital employed, in 2019 was 20.3% (2018: 
23.2%, not restated).

Capital Expenditure
The Company incurred a replacement level of capital expenditure on 
its land and buildings of £0.2 million during the year (2018: £0.4 million), 
and capital expenditure on plant and machinery of £2.6 million (2018: 
£3.5 million).

Total capital expenditure on the new Ipswich regional distribution 
centre continues to be estimated to be in the region of £26.0 million, 
with £0.5 million spend incurred in 2018, £15.5 million incurred in 2019 
(including land acquisition cost of £4.0 million), and the balance of 
£10.0 million in 2020.

Cash Flows
Net Cash Flow from Operating Activities
During the year, net cash flow from operating activities was £44.3 
million (2018: £40.0 million) with the key drivers behind this positive 
cash flow generation shown below.

Cash flows from operating activities
Profit before tax for the year
Net finance cost
Depreciation of property, plant and equipment, amortisation and impairment
Depreciation of right of use asset
Profit on sale of property, plant and equipment

EBITDA
Share-based payments
Working capital changes

Cash generated from the operations
Interest paid
Tax paid
Additional pension contributions

Net cash from operating activities

Cash generated from operations remained strong in the year despite 
the weaker trading backdrop, being 146% of statutory operating profit 
and 107% (2018: 121% not restated) after adjusting for the principal 
elements of lease payments resulting from IFRS16 adoption. 

2019 
£000

2018 
£000

36,169
3,100
8,898
15,260
(60)

62,367
807
(7,213)

55,961
(3,407)
(8,289)
–

44,265

40,447
884
7,038
–
(50)

48,319
1,478
209

50,006
(1,426)
(7,789)
(747)

40,044

Headlam Group plc  Annual Report and Accounts 2019

29

GovernanceFinancial StatementsStrategic ReportOverviewFinancial Review continued

Cash Flows from Investing and Financing Activities
The table below summarises the cash flow movements arising from 
investing and financing activities during the year. The overall net cash 
outflow from the two activities was £54.5 million, with the main factors 
being the dividends paid (£20.9 million), investment in capital 
equipment (£15.8 million), and the inclusion of lease payments for the 
right of use assets introduced following the adoption of IFRS 16. 

Cash flows from investing activities
Acquisition of subsidiaries, net of cash and debt acquired and repaid
Acquisition of property, plant and equipment
Proceeds from sale of property, plant and equipment
Interest received
Net cash from investing activities

Cash flows from financing activities
Shares acquired and issued
Net movement on borrowings
Principal elements of lease payments
Dividends paid

Net cash from financing activities

2019 
£000

2018 
£000

(4,448)
(15,777)
130
857
(19,238)

825
(229)
(14,880)
(20,941)

(35,225)

(9,576)
(4,384)
403
601
(12,956)

(4,764)
211
–
(20,969)

(25,522)

Net Funds
Net funds at the year-end decreased to £27.0 million from  
£36.7 million in 2018 as a result of the net cash outflows arising from 
operating, investing and financing activities outlined above. During  
the year, this included net cash outflows totalling £15.3 million on  
the Ipswich distribution centre and Telenzo acquisition. 

In both 2018 and 2019, the Company drew-down on its banking 
facilities during the year in-line with the normal swings in working 
capital. Average net debt in 2019 was £3.3 million (2018: £16.9 million 
net debt).

At
1 January
2019
£’000

44,005
(221)
(236)
(6,805)

36,743

Cash flows
including
acquisitions
£’000

(10,403)
205
229
–

9,969

Foreign  
exch/other 
movement
£’000

At
31 December
2019
£’000

(217)
6
(215)
604

178

33,385
(10)
(222)
(6,201)

26,952

Cash at bank and in hand
Bank overdraft
Debt due within one year
Debt due after one year

30

The Company maintains sufficient banking facilities to fund its 
operations and investments, and as at 31 December 2019, 94.1% of 
the total facilities were undrawn as shown below.

Drawn
£’000

232
6,201

6,433

Undrawn 
£’000

32,817
70,421

Total facility
£’000

33,049
76,622

103,238

109,671

Funding and Going Concern
On 5 August 2019, the Company completed a refinancing of its 
existing banking facilities to extend their term from 14 December 
2021 to 30 April 2023. The Company has maintained its two 
agreements with Barclays Bank PLC and HSBC Bank Plc, but 
decreased the level of Sterling committed facilities from £72.5 million 
to £68.5 million and increased its Euro committed facilities from €8.6 
million to €9.6 million. The Company also has short-term 
uncommitted facilities which continue at £25.0 million, and are 
renewable on an annual basis. The total banking facilities available at 
31 December 2019 were £109.7 million (2018: £112.8 million).

Less than one year
Over one year and less than five years

Having reviewed the Company’s resources and a range of likely 
outcomes, the Board believes there are reasonable grounds for 
stating that the Company has adequate resources to continue in 
operational existence for a period no shorter than 12 months from the 
date of this Financial Review and it is appropriate to adopt the going 
concern basis in preparing the Company’s Financial Statements.

Chris Payne
Chief Financial Officer

5 March 2020

Headlam Group plc  Annual Report and Accounts 2019

31

GovernanceFinancial StatementsStrategic ReportOverviewKey Performance Indicators

The Board believes these Key Performance Indicators 
(’KPIs’) provide a comprehensive and relevant list of 
measurements with which to assess the Company’s 
financial, operational and social performance towards 
the achievement of its strategy. 

See Our Strategy on page 20

Measurement

Why it’s important

Performance  
(3 years)

Initiatives and actions  
for improvement

Allows a consistent measure of 
year-on-year performance

1.1

0.7

Organic growth focus for regional 
businesses and universal product 
coverage.

Year-on-year revenue 
growth as a % adjusted 
to normalise currency, 
businesses making a full 
year’s contribution, and 
consistent working days

Gross profit 
margin

Measured as a % of 
revenue

Shows the effectiveness of 
gross profit generation from 
revenue

3.8
(3.8)
2018

2017

2019

31.5

32.3

31.9

2017

2018

2019

25.2

26.1

26.0

2017

2018

2019

 ***

6.3

6.2

5.9

2017

2018

2019

 ***

Pricing discipline and  
product expansion.

Maintain cost control to ensure 
increases remain below revenue 
growth.

Ongoing operational 
improvement programme to 
improve operating performance, 
the customer service proposition 
and margin.

Measured as a % of 
revenue

Shows how effective the 
Company is at converting gross 
profit into operating profit

Measured as a % of 
revenue

Shows the effectiveness of 
sustainable operating profit 
generation from revenue

Financial

Like-for-like*  
revenue growth

Underlying**  
selling, general  
and administrative  
(’SG&A’) costs

Underlying**  
operating  
profit margin

Statutory basic 
earnings  
per share (’EPS’)

Profit after tax divided 
by average weighted 
number of shares

Demonstrates the level of profit 
per share attributable to the 
shareholders

39.1

40.0

34.0

In-line with statutory profit 
performance.

Return on capital 
employed (’ROCE’)

Measured as EBIT as a % 
of capital employed

Demonstrates the relative level 
of profit generated by the capital 
employed

26.2

23.2

20.3

2017

2018

2019

 ***

Cash generated 
from operations

Measured as a % of 
statutory operating profit

Cash conversion measures 
the success of the Company 
in converting operating profit 
(measured as EBITDA) to cash, 
which underpins the quality of 
the Company’s earnings and 
reflects the effectiveness of 
working capital management

2017

2018

2019

 ***

132

121

146

2017

2018

2019

 ***

May be offset in the short-term 
by infrastructure investment, for 
example investment on the new 
Ipswich regional distribution centre.

Should be held above 90% to ensure 
profit growth is cash generative.It is 
anticipated that improvements in 
inventory turn (see KPI) will also lead 
to improvements in cash conversion 
%.

32

 
 
* 

  Like-for-like revenue is calculated based 
on constant currency from activities and 
businesses that made a full contribution 
in each of the financial year periods  
and is adjusted for any variances in 
working days.

** 

   Underlying is before non-underlying 
items which includes amortisation of 
acquired intangible assets, impairment  
of goodwill, acquisition related fees  
and associated restructuring costs, 
movements in deferred and contingent 
consideration, finance costs on  
deferred and contingent consideration, 
non-recurring pension costs in relation 
to guaranteed minimum pension (‘GMP’) 
equalisation, and non-recurring costs 
relating to senior personnel changes.

Non-financial

***   Impacted by the adoption of IFRS 16  

in 2019. As the Company adopted  
the modified retrospective approach,  
there has been no restatement  
of the comparatives for the 2018 
reporting period. 

**** Performance measurement relates only 
to the geographic areas that have been 
subject to the project to date.

Measurement

Why it’s important

Performance  
(3 years)

Initiatives and actions  
for improvement

Inventory turn

Annual ratio measured 
by comparing cost of 
goods sold during the 
financial period with the 
average annual inventory 
level (using averaged data 
points at 1 January, 30 
June and 31 December)

A higher inventory turn is an 
indicator of efficient revenue 
generation, reduced risk of 
inventory obsolescence and 
more effective utilisation of 
distribution centre capacity

3.8x

3.6x

3.6x

2017

2018

2019

Employee 
retention

Reportable 
incidents 
(’RIDDOR 
Reports’)

Recycled 
packaging

Retention measures the 
ability to retain employees 
in the current year 
compared with previous 
years. Measured as a 
percentage of employees 
retained in the Company 
between 1 January  
and 31 December

Retention demonstrates the 
Company’s ability to retain 
employees. The Company’s 
medium-term objective is to 
further develop a cultural ethos 
which attracts and retains the 
best talent in order to ensure 
valuable workforce knowledge 
is retained to support delivery 
of the strategic objectives and 
reduce the substantial costs 
involved in hiring and training 
employees

74

76

72

2017

2018

2019

Reporting of Injuries, 
Diseases and Dangerous 
Occurrences Regulations 
2013. These regulations 
require employers, the 
self-employed and those 
in control of premises 
to report specified 
workplace incidents

By measuring reportable injuries, 
it is possible to benchmark and 
identify any deficiencies in the 
Company’s processes, allowing 
continuous improvement in 
health and safety standards 

25

23

18

2017

2018

2019

Use of recycled 
polythene for protective 
plastic packaging needs 
across the Company’s UK 
locations. Measured as 
% of the Company’s total 
UK volume per annum

Protective plastic packaging is 
one of the main areas of waste 
arising from the Company’s 
operations. By utilising recycled 
polythene, the Company 
mitigates its impact on the 
environment

Customer orders 
per commercial 
vehicle****

Measured as a % 
increase in average 
number of orders 
delivered per commercial 
vehicle per day

More orders delivered per vehicle 
reduces the Company’s impact 
on the environment through 
a reduction in the number of 
vehicles needed to service the 
local area. It additionally indicates 
that the Company is operating 
more efficiently with a resulting 
improvement in operating 
performance, the customer 
service proposition, and margin

86

69

2018

2019

New KPI for 2018

22

2019

New KPI for 2019

Moving from a manual reordering 
system to an automated stock 
re-ordering system across all 
sites. Roll-out initially leads to a 
rise in absolute inventory levels 
as availability of customers’ most 
requested products is improved. 
With maturing use of the re-
ordering algorithm, and as the 
product life cycle progresses, the 
benefits of an improvement to 
product availability, inventory turn, 
warehouse capacity and improved 
supplier production scheduling 
become increasingly evident.

Continue building on the activities 
in the areas of workforce 
engagement and development 
of a positive workplace culture. 
Identify future skills gaps and 
implement learning strategies.

Increase frequency of in-house 
compliance assessments 
to identify and limit failures 
in compliance. Additionally 
undertake independent audits 
to further identify areas for 
improvement in the health and 
safety function.

Group procurement initiative in 
place for all UK locations to be 
using regranulated polythene 
packaging manufactured from 
100% recycled polythene 
(machinery permitting).

Phased roll-out of the transport 
consolidation project under  
the ongoing operational 
improvement programme.

Headlam Group plc  Annual Report and Accounts 2019

33

GovernanceFinancial StatementsStrategic ReportOverviewRisk Management

Principal Risks 
and 
Uncertainties 

Risk Heat Map

High

Risk Governance
The Board is responsible for the adequacy and 
effectiveness of the Company’s internal control system 
and risk management framework.

The Executive Directors and Executive Team have been 
delegated ownership and responsibility from the Board for 
day-to-day risk management and control. The Company’s 
Chief Financial Officer chairs a Risk Committee whose 
purpose it is to discharge this delegated authority with a 
more granular review of business risks from a cross 
function of business leaders which are then reported back 
to the Board on a quarterly basis.

External risk management consultants provide ongoing 
support to the Risk Committee, including in the 
identification of any additional risks and appropriate 
processes to follow.

Risk Assessment
During the year the Board carried out a robust 
assessment of the emerging and principal risks facing  
the Company, including those that would threaten its 
business model, future performance, solvency or 
liquidity.

Summarised here are the principal risks, not in order of 
significance, which the Board considers could have a 
material impact on the Company’s reputation, 
operations or financial performance. These include, but 
are not limited to, risks that are directly managed by the 
Board and therefore may be informed by more detailed 
risk management processes in place via the Risk 
Committee or the Audit Committee. 

2

8

1

4

6

7

3

5

High

d
o
o
h

i
l

e
k
L

i

Low

Impact

1  Market demand
2  Competitor risk
3 
4  People

 IT resilience and cyber security

5  Health and safety
6  Brexit
7  L egislation and regulation
8  Environmental

Increasing

Decreasing

Unchanged

New

Risk change 
from prior 
year

Area of risk

Potential impact

Mitigating actions

1

Market demand
A significant proportion of the Company’s 
revenue arises from trade with independent 
retailers and flooring contractors. The activity 
levels within this customer base are 
determined by consumer demand created 
through residential property refurbishment or 
moves, new residential housing developments 
and a wide range of commercial refurbishment 
and building projects.

Periods of economic recession that 
create reduced consumer and 
business confidence, contraction in 
the construction industry, and 
changes in trends and preferences 
all have the potential to affect 
market activity and demand for 
products supplied by the Company.

Market activity is monitored daily  
in each individual business and 
collectively at Company level. This 
visibility allows prompt response to 
factors adversely affecting trading.
Additionally, since the Company’s 
principal activities are supply and 
distribution, the Company has  
the ability to react quickly to 
market changes.

The development of a range of 
regional, national and specialist 
businesses selling a wide range of 
products provides the Company 
with broad market penetration  
and the capability to manage  
the downside risk arising from a 
market contraction or changes in 
customers preferences.

See Our Strategy on page 20

34

 
 
 
 
Area of risk

Potential impact

Mitigating actions

Risk change 
from prior 
year

2

3

Competitor risk
The Company operates across four 
geographical markets, each of which has a 
number of similar trading characteristics. 
Within each market, the Company competes 
directly with a variety of regional and national 
distributors and manufacturers selling directly 
to its customer base and indirectly with 
multiple retail chains.

The emergence of a competitor or 
market disruptor with a strong 
business model could undermine 
the Company’s growth and 
financial performance.

IT resilience and cyber security
The IT system is a vital component of the 
Company’s operating strategy, underpinning 
the delivery of operational objectives and 
providing the framework for the maintenance 
of financial control.

Given its importance, any prolonged 
system failure has the potential to 
adversely affect business  
performance.

The theft, destruction or loss of 
sensitive and or confidential 
information could adversely affect 
business performance 
and reputation.

4

People
The Company’s ability to deliver ongoing 
success is dependent upon its ability to 
attract, retain and develop its people.

An inadequate pool of suitably 
qualified and motivated people can 
disrupt business development, 
customer service and undermine 
the Company’s ability to deliver on 
its strategy.

5

Health and safety
The Company’s operations and business 
model carry inherent health and safety risks to 
its people, customers and the wider public.

If the Company were to breach 
health and safety law and/or 
regulations it could have a material 
adverse effect on reputation, overall 
business performance and the 
welfare of its people.

The Company seeks to sustain  
its competitive position by 
maintaining close relationships  
with its supplier and customer base. 
Substantial and continued 
investment in management and 
facilities, an extensive product 
offering, a knowledgeable selling 
resource, customer insight, product 
availability, IT, efficient material 
handling and logistics enables the 
Company to continue to improve its 
market leading position.

Each business has its own dedicated 
IT infrastructure and failure in one 
will not interrupt another. 
Furthermore, the Company 
operates well defined backup 
procedures and has contingency 
plans in place to enable swift 
recovery from a failure of 
this nature.

Third-party IT provision enables
network software to be kept up to 
date, and independent audits are 
conducted in the area of security 
and resilience.

The Company continues to build  
on its activities in the areas of 
workforce engagement and 
development of a positive 
workplace culture.

Recruitment, training and 
development are aimed at ensuring 
the Company has suitably skilled 
and qualified people to meet the 
current and future operational 
needs of its businesses. The 
Company additionally has retention 
and succession plans in place.

See Our People on page 46

Health and safety is a standing 
agenda item at the Company’s 
Board Meetings, with an associated 
report submitted including details 
on incidents, updates on procedures 
and actions to improve performance, 
and any changes in legalisation and 
regulation that could affect the 
Company. 

The Company employs a dedicated 
health and safety team, has 
comprehensive policies and 
procedures in place, and additionally 
undertakes independent audits of its 
health and safety function to identify 
areas for improvement.

See Health and Safety on page 52

Headlam Group plc  Annual Report and Accounts 2019

35

GovernanceFinancial StatementsStrategic ReportOverview 
 
 
Risk Management continued

Area of risk

Potential impact

Mitigating actions

Risk change 
from prior 
year

6

Brexit
The Company operates an
international supply chain, with
purchases made across EU borders.
A hard Brexit is likely to result in
cost increases and extended
supply chain timelines.

Any tariffs or other increases in
costs will affect the whole market
and result in higher prices.
Delays in supply chain
deliveries may affect the Company’s 
ability to service customers in a timely
manner, particularly during a
period of adjustment to
post-Brexit conditions.

The Company maintains strong
relationships with its suppliers
enabling an open dialogue to
secure supply. The Company issued 
a letter to suppliers during 2019 with 
the purpose of confirming how the 
Company and the supplier would 
support each other around the 
potential impact of Brexit and preserve 
business continuity.

The Company’s business model
creates a significant level of UK
stock holding which buffers
supply disruption, and would help 
preserve levels of customer service in 
the event of a hard Brexit. 

7

Legislation and regulation
The Company’s operations are regulated by 
a variety of laws and regulations, the principal 
ones relating to the environment, employment, 
commerce, corporate, financial reporting 
and taxation.

Failure to comply could cause 
reputational harm and lead to 
serious civil or criminal proceedings, 
causing disruption to the Company’s 
operations and leading to financial loss.

The Company manages its
obligations through a framework of
policies and procedures and, where
appropriate, engages the services
of competent third-party advisers.

See Corporate Governance on page 58

8 Environmental

The floorcoverings industry, and the Company’s 
operations within it, have a direct negative impact 
on the environment. The Company’s direct 
impact on the environment arises predominately 
from its transport emissions.

Ineffective response and management 
of the Company’s and overall 
industry’s impact on the environment 
could lead to: accelerating Climate 
Change; reputational damage; loss 
of stakeholder support; reduced 
demand for products and financial 
performance; and financial penalties. 

The Company is undertaking a number 
of actions to reduce its transport-
related emissions and other areas of 
environmental impact, and is working 
as part of the overall floorcoverings 
industry to reduce the industry’s 
environmental footprint. 

The Company fully complies with all 
relevant environmental legislation 
and regulation, and has additionally 
engaged with an external energy data 
collation and verification company 
on a three-year basis to assist in 
measuring its impact, and identifying 
and implementing additional energy 
saving actions.

See Environment on page 50

Increasing

Decreasing

Unchanged

New

3636

 
 
Viability Statement 

Background
Provision 1 in line with Principle C of the UK Corporate Governance 
Code 2018 requires the Board to assess the risks to the sustainability 
of the business model and delivery of strategy, and whether these 
have been considered and addressed. This statement sets out, in 
overview, that assessment.

A period of three years, to 31 December 2022, was chosen for the 
purpose of the viability assessment as this represents Headlam’s 
three-year rolling strategy plan normally used to evaluate liquidity.  
This period also allows for modelling of capital investments planned 
during the timeframe. 

Sensitivity Analysis
Reporting on the Group’s viability requires the Board to consider those 
principal risks that could impair the solvency and liquidity of the Group. 
In order to determine those risks, the Board considered the Group-
wide principal risks as given in the Risk Management and Principal Risks 
and Uncertainties on page 34.

In light of the Group’s competitive position in its geographical markets 
and corporate governance controls, it is the Board’s opinion that it is 
unlikely that any of the individual risks other than market demand 
would compromise the Group’s viability. 

In respect of market demand the key risk relates to periods of 
economic recession that create reduced consumer and business 
confidence which could result in a significant reduction in demand for 
the Group’s products. As a result, two alternative plausible downside 
scenarios have been modelled which have a potential to threaten the 
viability of the Group.

Scenario A – Sustained Recessionary Environment
Scenario A is modelled on the basis that there is a sustained 
recessionary environment in both the UK and Continental Europe 
such that revenues decline in 2020, 2021 and 2022 whilst there are 
ongoing inflationary fixed cost pressures.

In this scenario, even in the absence of any significant mitigating 
actions, the Group continues to operate within its current banking 
facilities and the covenant restrictions set out therein. 

Scenario B – Economic Crisis
Scenario B is modelled on the basis that there is a similar economic 
crisis to that observed in 2008, where revenues decreased sharply in 
2009 with modest growth thereafter through to 2014.

In this scenario, the Group continues to operate within its current 
banking facilities and the covenant restrictions set out therein, 
although the covenant headroom is significantly reduced and this 
position requires swift and pro-active management of the cost base.

Based on the consolidated financial impact of the scenarios analysed 
and associated mitigating actions that are either in place or could be 
implemented, the Board has been able to conclude that the Company 
will be able to operate within its existing bank covenants and maintain 
sufficient bank facilities to meet its funding needs over the three-year 
assessment period. In coming to this conclusion, it has been assumed 
that the Company’s existing UK bank facilities, running to 30 April 
2023, continue in existence. 

Confirmation of Longer-Term Viability 
Based on the results from these two scenarios, and having considered 
the available mitigating actions, the Board can have a reasonable 
expectation that the Group will be able to continue in operation and 
meet its liabilities as they fall due over the three-year period of this 
assessment. This longer-term assessment process supports the 
Board’s statements on both Viability and Going Concern.

This Strategic Report was approved by the Board on 5 March 2020 and 
signed on its behalf by:

Steve Wilson 
Chief Executive 

Chris Payne
Chief Financial Officer

Headlam Group plc  Annual Report and Accounts 2019

37
37

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverview 
 
Introduction to Corporate 
Responsibility and ESG

Our  
commitment

We are committed to operating in an ethical and responsible manner at all times 
and upholding the highest levels of corporate responsibility including in the key 
areas of Environmental, Social and Governance (‘ESG’).

Within the following pages, incorporating the newly required Section 172 
Statement on page 44, we have detailed how we have addressed and are 
continuing to address ESG issues and engaged with, considered and sought to 
positively impact all our stakeholders during the year and on an ongoing basis.

We are committed to building on our activities and practices in all areas of 
corporate responsibility and continually improving our performance in operating 
and discharging our duties responsibly, with some examples of activities 
undertaken in 2019 summarised to the right.

In recognition of our activities and practices to date, we continue to be a 
constituent of the FTSE4Good Index which identifies companies demonstrating 
strong ESG practices as measured against globally recognised standards. 

It is our fundamental belief that strong ESG practices and acting responsibly is 
central to ensuring a long-term sustainable business and one which positively 
impacts all stakeholders whilst creating shareholder value, and we shall focus 
increasing resources to support our activities and aims in this area.

Philip Lawrence  
Non-Executive Chairman 

Steve Wilson 
Chief Executive

38

Independent Health and Safety audit commissioned

An independent Health and Safety audit commissioned, with the resulting recommendations being actioned to strengthen the provision of a 

safe working environment which positively impacts not only our workforce but also the communities in which we operate. 

See Health and Safety page 52

Voluntary early compliance with SECR scheme

Voluntary early compliance with the UK government’s new Streamlined Energy and Carbon Reporting (‘SECR’) scheme introduced to 

encourage organisations to become more energy efficient, and engagement with an external energy data collation and verification company 

to assist in identifying additional energy saving opportunities. 

See Environment on page 50

Introduction of Environmental as a Principal Risk

Enhanced risk assurance activities and introduction of Environmental as an additional Principal Risk in recognition of the critical issue of 

Climate Change, and to generate a greater focus on our actions in mitigating our direct environmental impact and working as part of the 

overall floorcoverings industry in reducing its environmental footprint. 

See Risk Management and Principal Risks, and Communities on pages 34 and 53 respectively

Development of a positive workplace culture

Development of a positive workplace culture through new Values and Behaviours workshops, launch and roll-out of apprenticeship schemes 

to develop skills and aid succession across the business, and establishment of an Employee Forum for employee feedback to be considered 

directly by the Board. 

See Our People on page 46

Greater focus on sustainability

Greater focus on ensuring the long-term sustainability of the business through the acceleration of the operational improvement programme 

designed to improve operating and financial performance, the customer service proposition, as well as reducing environmental impact 

through more effective delivery fleet utilisation. 

See Chairman’s Statement, and Chief Executive’s Review on pages 12 and 14 respectively

 
 
 
 
 
 
 
Activities

Independent Health and Safety audit commissioned
An independent Health and Safety audit commissioned, with the resulting recommendations being actioned to strengthen the provision of a 
safe working environment which positively impacts not only our workforce but also the communities in which we operate. 

See Health and Safety page 52

Voluntary early compliance with SECR scheme
Voluntary early compliance with the UK government’s new Streamlined Energy and Carbon Reporting (‘SECR’) scheme introduced to 
encourage organisations to become more energy efficient, and engagement with an external energy data collation and verification company 
to assist in identifying additional energy saving opportunities. 

See Environment on page 50

Introduction of Environmental as a Principal Risk
Enhanced risk assurance activities and introduction of Environmental as an additional Principal Risk in recognition of the critical issue of 
Climate Change, and to generate a greater focus on our actions in mitigating our direct environmental impact and working as part of the 
overall floorcoverings industry in reducing its environmental footprint. 

See Risk Management and Principal Risks, and Communities on pages 34 and 53 respectively

Development of a positive workplace culture
Development of a positive workplace culture through new Values and Behaviours workshops, launch and roll-out of apprenticeship schemes 
to develop skills and aid succession across the business, and establishment of an Employee Forum for employee feedback to be considered 
directly by the Board. 

See Our People on page 46

Greater focus on sustainability
Greater focus on ensuring the long-term sustainability of the business through the acceleration of the operational improvement programme 
designed to improve operating and financial performance, the customer service proposition, as well as reducing environmental impact 
through more effective delivery fleet utilisation. 

See Chairman’s Statement, and Chief Executive’s Review on pages 12 and 14 respectively

Headlam Group plc  Annual Report and Accounts 2019

39

GovernanceFinancial StatementsStrategic ReportOverview 
Stakeholder Interaction and Engagement

Workforce 
Engagement

4040

The Company has introduced a number 
of new forms of workforce engagement 
over the last few years which significantly 
increase the channels available to the 
Company to test ideas and actively seek 
feedback, making changes and 
improvements in response. Key new 
engagement activities are listed below, 
with these supplementing enhanced 
policies and procedures and regular 
interaction via various communication 
channels, all of which are designed  
to further improve the working 
environment. Further detail is given within 
the Our People section on page 46.

•  Senior management team events, with a  

range of presentations from the Executive Team 
covering operational, financial, health and safety, 
marketplace and strategic matters. The events 
include Q&A sessions, and a follow-up feedback 
survey is issued to all participants. Feedback 
received to date has resulted in enhancements 
being made to presentational content and  
event formats, and has proven this form of 
engagement to be well received.

•  Departmental group meetings, with members 
of specific departments such as sales, transport 
and warehouse from across the Company’s 
businesses coming together to discuss matters 
specific to their job function and future 
developments, with the opportunity to share 
their views and have input into decision-making. 

•  Non-Executive Director visits to businesses as 
part of a comprehensive induction programme 
and an ongoing mechanism for Board members  
to observe operations and listen to views and 
feedback directly from employees across a wide 
cross-section of the workforce.

•  Employee Forum launched in 2019 and acting as 
the formal workforce advisory panel to the Board, 
its responsibilities include providing feedback  
from employees to be considered by the Board 
across a broad spectrum of matters. The Forum 
consists of elected employees from across the 
workforce alongside the Chief Executive and the 
Non-Executive Director holding the position as 
Chair of the Remuneration Committee. 

•  Values and Behaviours workshops, held  

with 135 employees across several business 
locations during 2019, with the aim of 
collaboratively developing a bottom-up set  
of values and behaviours to subsequently be 
communicated and embedded across 
the Company.

•  Employee surveys, which were introduced in 2017 
and are held across the whole workforce, with a 
pulse-check survey taking place in 2020. The 
surveys are instrumental in helping to  
monitor and continue to develop a positive 
workplace culture. Activities and actions as a  
result of feedback from previous surveys  
continue throughout the year, and have  
included improvements to the CRM system  
and commercial vehicles drivers app, and the 
introduction of team and social events.

•  Employee Champions, introduced following the 
first employee survey in 2017, are now an integral 
part of the local businesses. Regular meetings 
taking place where champions and management 
meet to discuss and implement actions to improve 
the working environment.

See Our People on page 46

Overview

Strategic report

Governance

Financial statements

Supplier  
Engagement

Two further engagement initiatives 
instigated in 2019 are given below, both  
of which have increased the collaborative 
approach between the Company and  
its suppliers.

•  Brexit letter, issued to suppliers during 2019,  

with the purpose of confirming how the 
Company and the supplier would support  
each other around the potential impact of  
Brexit and preserve business continuity.

• 

Inventory management project, which the 
Company is undertaking to improve product 
availability and stock-turn, has resulted in the 
Company working more closely with suppliers  
to improve production scheduling and buying,  
and increase the efficiency of both parties. 

The Company engages with suppliers 
through a variety of means including 
meetings, presentations, collaborative 
trade show events, reviews of practices 
and questionnaires, including in the area 
of ensuring a supply chain free from 
slavery and human trafficking. The 
Company has actively sought to increase 
its partnership approach with suppliers  
in 2019, including members of the 
Executive Team undertaking a more 
comprehensive schedule of meetings 
with suppliers with which to obtain 
feedback and which supplements the 
suppliers’ frequent interaction with the 
Company’s delegated buyers. 

The Company shares market feedback 
and sales performance data to suppliers 
allowing them to adjust their ranges and 
production activities as appropriate, and 
actively supports suppliers in new 
product development and the marketing 
of innovative and sustainable products, 
an example of which is given in the 
Environment section on page 50. 

Headlam Group plc  Annual Report and Accounts 2019

41
41

GovernanceFinancial StatementsStrategic ReportOverviewStakeholder Interaction and Engagement continued

Customer  
Engagement

4242

•  Customer surveys, introduced in 2019 and to  
be continued in 2020 to a wider audience. The 
customer surveys have been instigated to gain 
greater insight into customers’ requirements 
and preferences, with the resulting analysis to be 
used to enhance the customer service 
proposition.

•  E-commerce support, with an improved 
transactional B2B website relaunched in  
March 2020. The updated website will support 
customers in more efficient ordering and 
account management, and has a new feedback 
portal direct to the relevant team members 
servicing the customer. 

Customer relationships and their 
performance are integral to the success 
of the Company, and many different 
touch-points are maintained with 
customers. Customers have regular 
interaction with sales representatives, 
delivery drivers and customer service 
teams, all of which provide a method to 
gain feedback which is then utilised to 
improve customer service levels. The 
Company has increased its engagement 
with customers via formalised customer 
surveys and enhanced e-commerce 
support through the provision of a 
relaunched e-commerce platform, 
detailed to the right.

Overview
Overview

Strategic report
Strategic report

Governance
Governance

Financial statements
Financial statements

Shareholder 
and  
Investment 
Community 
Engagement

Community 
Engagement

Clear and concise regulatory 
announcements and regular interaction 
with shareholders and the wider 
investment community is essential for 
their understanding of the Company and 
its performance, and evaluation of the 
Company as an appropriate investment. 
The Company proactively offers 
meetings to its largest shareholders and 
analyst community, primarily following the 
publication of its interim and final results, 
while also encouraging the investment 
community to visit its main operating 
locations to review operations first-hand 
and meet additional members  
of the workforce. Feedback is actively 
sought, either directly or via the 
Company’s brokers, and then considered 
and monitored against performance  
and strategy, with investor and analyst 
feedback a Board Meeting agenda item. 

The Company is committed to 
maintaining a comprehensive level of 
engagement with shareholders and the 
investment community, including via 
members of the Executive Team and the 
Board as detailed within the Corporate 
Governance section on page 58, with two 
specific areas on how this is done given 
below.

• 

Investor Relations function, with additional 
resource added in 2017 to improve and increase 
breadth of communications with the investment 
community. Emphasis is placed on meeting with 
new potential investors and analysts due to the 
importance of liquidity on a company’s share 
price and the preservation of an orderly market. 

•  Capital Markets Day, following a previous event 
held in 2018, it is the Company’s intention to  
hold an event at the Company’s new regional 
distribution centre following it becoming 
operational during 2020. This will provide greater 
first-hand insight into the Company’s operations 
and Strategic Objectives as detailed on page 20.

When there are complaints from 
members of the public or other road-
users regarding a member of the 
Company’s workforce or the Company’s 
operations, these are fully investigated by 
the business concerned with support 
from the centralised HR function.

The Company is committed to positively 
impacting the communities and local 
areas in which it operates, and strongly 
supports all its businesses in their various 
channels of engagement with the 
communities in which they operate. As 
referenced in Our People on page 46, the 
Company actively recruited in all 
departments throughout 2019, with the 
Company’s businesses predominately 
recruiting from within their local areas and 
utilising a number of methods including 
local employment agencies, job boards 
and word-of-mouth.

The Company actively encourages each 
of its businesses to build strong 
relationships with their communities and 
has in place a Charitable Donations Policy 
which supports locally-focused charitable 
giving and community involvement by 
each of the Company’s businesses, 
thereby allowing local communities to 
benefit directly.

Headlam Group plc  Annual Report and Accounts 2019

43
43
4343

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverviewSection 172 Statement

Introduction

Following the introduction of the Companies (Miscellaneous Reporting) Regulations 
2018 applicable to the Company from 1 January 2019, the Company is required to 
include a statement in its Annual Report and Accounts which describes how the 
Directors have had regard to the matters set out in section 172(1) (a) to (f) of the 
Companies Act 2006 (the ‘Act’) when performing their duties during the year under 
review. Additionally, Provision 5 of the 2018 UK Corporate Governance Code issued by 
the FRC states that the Board should understand the views of the Company’s key 
stakeholders and describe how it has taken into account the matters set out in section 
172 of the Act in Board decision-making. The Board believes that consideration of these 
factors is and has always been, an essential part of good decision-making and it is a 
rolling agenda item at Board Meetings. The Statement to the right provides information 
on how its stakeholders have been considered by the Board during the year in both its 
near and longer-term decision-making. 

The Company’s principal stakeholder groups are: its people; suppliers; customers;  
local communities in which it operates; and shareholders.

44444444

Overview

Strategic report

Governance

Financial statements

Elsewhere, the Company also took further actions to help mitigate 
the Company’s Principal Risks as detailed on page 34 which could 
affect the stability and sustainability of the Company to the 
detriment of all stakeholders. For example, during 2019, all of the 
Company’s business servers and applications were migrated into a 
cloud-based hosted IT environment to improve IT resilience and 
cyber security. Additionally, Environmental has been included as a 
Principal Risk within this year’s Annual Report, and the Company 
undertook actions in 2019 to reduce its environmental impact 
which predominately arises from its transport operations. One 
such action was a trial, now being rolled-out, targeting more 
effective delivery fleet utilisation which resulted in a reduction in 
commercial vehicles needed to service the trial area with an 
attendant positive impact on local communities being served due 
to lower carbon emissions and vehicle movements. 

Due to the Company’s market leading position, its sustainability and 
future success is vital in supporting the marketplace and the 
participants within it, including the Company’s suppliers and 
customers, and in providing employment opportunities within local 
communities. The Board is focused on promoting the future 
success of the Company against a background of strong corporate 
governance with the attendant positive impact on all stakeholders, 
and in this regard approved investment in comprehensive market 
research during the year. This research incorporated feedback from 
stakeholder groups and identified areas for improvement and 
avenues of growth for the Company to build its scale and resilience, 
and workstreams to better service the addressable market. These 
included building improved service propositions for different 
customer groups and focus on product differentiation, which in turn 
supported the Board’s approval of the acquisition of modern carpet 
distributor Telenzo in October 2019. 

Our People on page 46 details how the Company has sought to 
support and further the interests of its workforce, and the 
Stakeholder Interaction and Engagement section on page 40 
details a number of specific initiatives and engagement activities 
the Company undertook in 2019 across all its principal stakeholder 
groups and through which it actively sought feedback. When acting 
on this feedback, the Company gave equal importance to 
improving the working environment, supporting suppliers and 
customers, positively impacting its local communities, and the 
interests of shareholders.

Conclusion
Following thorough consideration of the above and all other activities 
and undertakings detailed in this Annual Report, the Board considers it 
has fulfilled its duty in respect of section 172, both individually and 
collectively, and that it has acted in the way it considers would be most 
likely to promote the success of the Company for the benefit of its 
members as a whole (having regard to the stakeholders and matters 
set out in s172(1) (a) to (f) of the Act) in the decisions taken during the 
year ended 31 December 2019.

Section 172 Statement
The Company announced in January 2019 that it anticipated the 
UK floorcoverings market to show continued general weakness 
during 2019 following on from that evident throughout 2018. The 
cause of this expected continued weakness was attributed to 
ongoing political and economic uncertainty, including around the 
potential impact of Brexit, and the resulting impact on consumer 
and business confidence. As a consequence, the Board thought it 
prudent to provide guidance that revenue was expected to be in line 
with 2018 and underlying profit before tax lower. Despite this 
anticipated outcome, the Board reaffirmed its commitment to a 
progressive dividend policy as a reflection of its confidence in the 
Company’s ability to improve future profitability and stated its 
intention to maintain the 2019 dividend in-line with that of 2018 for 
the benefit of the Company’s shareholders.

Alongside the maintenance of the dividend, the Board remained 
committed to continuing to invest in the business throughout 2019 
irrespective of the anticipated weaker backdrop. This included 
investment in the workforce, network and operations. At the 
beginning of the year, the Board approved a 2% cost of living award 
to all employees to offset inflationary pressures, and additionally 
the approved 2019 Budget included performance-related 
employee bonus awards to inspire over-achievement. In February 
2019, the Company proceeded to acquire land in Ipswich to build a 
new regional distribution centre on a brownfield site to rehome 
businesses in a modernised fit-for-purpose facility, with the centre 
also expected to create a significant number of additional jobs in 
the local area when operational in 2020. Additionally, in April 2019, a 
UK Operations Director was appointed to head up the Company’s 
operational leadership team and ongoing operational improvement 
programme to improve operating performance, the customer 
service proposition and margin. 

The operational improvement programme is designed to benefit all 
stakeholders, including through improving the working 
environment and processes for employees, better collaboration 
with suppliers on production scheduling and buying, enhanced 
product availability and delivery services for customers, lessening 
the impact on local communities from transport operations, and a 
reduction in costs and improved future financial performance for 
shareholders. Requests were made by several stakeholder groups 
for further detail on different constituents of the programme, 
including how it would affect them as well as detail on the expected 
financial contributions from improved efficiency. The Company 
responded to this by actively engaging with the stakeholders, and 
publishing its Strategic Objectives as detailed on page 20 and 
quantifying within the Chief Executive’s Review and Financial 
Review on pages 14 and 24 respectively the actual and anticipated 
contributions from the programme in 2019 and 2020. 

As part of the review of improving overall performance and the 
sustainability of the Company, the Company examined all areas of 
cost including employee reward. This resulted in the introduction of 
remodelled bonus structures during 2019 for some parts of the 
workforce to make them more aligned with annualised Company 
performance and shareholders’ interests. Additionally, following 
Board approval, consultation began on the closure of the 
Company’s defined benefit pension scheme to future accrual, with 
the closure of the scheme from March 2020 reducing an area of risk 
and volatility for the Company and providing fairer pension provision 
across the workforce. Following consultation, various adjustments 
were made in response to feedback from affected members, 
including adjustments to ongoing benefits and the date of closure 
of the scheme.

Headlam Group plc  Annual Report and Accounts 2019

45
45
4545

GovernanceFinancial StatementsStrategic ReportOverviewGovernanceFinancial StatementsStrategic ReportOverviewOur People

As set out in Our Strategy  
on page 20, at the heart of Headlam’s 
approach to people management is the 
provision of a safe and inclusive working 
environment where everyone can fulfil 
their potential, and the continued 
development of a positive workplace 
culture. 2019 saw further progress in 
these commitments particularly through 
enhanced workforce engagement, 
expansion of people practices, and the 
development of a clear set of values and 
behaviours to be embedded across  
the business.

See Our Values on page 21

4646

Workforce Engagement
As summarised in Stakeholder Interaction and 
Engagement on page 40, the Company has introduced  
a number of new forms of workforce engagement over 
the last few years which significantly increase the 
channels available to the Company to test ideas and 
actively seek feedback, making changes and 
improvements to the working environment in response. 

During 2019, the Employee Forum was established 
acting as the formal workforce advisory panel to the 
Board and facilitating employee feedback being 
considered directly by the Board. Elected employees 
from across the workforce met with Company 
representatives, including the Chief Executive and the 
Non-Executive Director holding the position of Chair 
of the Remuneration Committee, on two occasions in 
2019 and discussed matters including health and 
safety, customer engagement, strategy, and values 
and behaviours.

Three further senior management team events were 
held in 2019 to engage this group in a wide variety of 
matters including strategy, and feedback received  
has resulted in enhancements being made to 
presentational content and event formats.

Departmental group meetings hosted by the UK 
Operations Director were newly introduced in early 
2020 for members of specific departments such as 
sales, transport and warehouse to discuss matters 
specific to their job function, with the opportunity for 
these groups to share their views and have input into 
decision-making. 

A key focus during 2019 was the development of a 
clear set of values and behaviours that could be utilised 
across the business. 135 employees from  
a wide cross-section of the Company’s businesses 
attended workshops to collaboratively develop a 
bottom-up set of values and behaviours which will be 
communicated and embedded across the Company 
during 2020. 

Overview

Strategic report

Governance

Financial statements

Positive Workplace Culture
To continue the development of a positive 
working environment and culture, a number of 
policies and working practices were reviewed, 
launched or relaunched during 2019 including:

• 

• 

 Paternity Leave – an enhanced Paternity 
Policy was introduced aimed at providing 
greater support for families;

 Family Friendly policies – the relaunch of 
the Parental Leave, Shared Parental Leave, 
Adoption Leave, Compassionate Leave, 
and Emergency Dependents Leave, with 
the latter aimed at providing support for 
employees and their families dealing with 
life events; and

•  Flexible Working – the relaunch of the 

Flexible Working Policy aimed at promoting 
work-life balance, increasing motivation, 
reducing stress, and improving 
performance and productivity. 

The Company’s effectiveness in developing a 
positive working environment is monitored 
using a bi-annual employee survey whereby 
employees are given the opportunity to share 
their view across a wide range of areas. 
Additionally, in 2020, a ‘culture capture’ exercise 
will be undertaken. The Company will work with 
a third-party to carry out a research study using 
focus groups, interviews and a survey which will 
provide a bespoke report that provides both 
insight into the Company’s culture and detailed 
recommendations over key interventions 
required to prompt cultural shift. 

Employee Support
Following its introduction in November 2017, 
the Employee Assistance Programme (‘EAP’) 
ran for its second full year in 2019. The EAP, 
delivered via an independent company called 
LifeWorks, is a confidential telephone, 
internet, app-based service available to all 
employees and their immediate families 
providing advice, information and support  
on issues spanning work, health, and family 
issues. During 2019, 26 people benefited from 
individual support provided.

An enhanced Occupational Health service  
was introduced in 2018 to further support 
employee wellbeing, and in 2019 the  
service assisted the HR team in supporting  
38 employees with complex medical 
conditions via early intervention and their 
appropriate return to work.

Recruitment, Tenure and Vacancies
The Company actively recruited in all 
departments throughout 2019 and the total 
number of employees was 2,575 as at 31 
December 2019 (2018: 2,612). Through the 
continued focus on supporting and 
encouraging internal moves, 23 vacancies 
were filled by internal candidates during the 
year. The Company’s activities in relation to 
workforce engagement and the development 
of a positive workforce culture are critical to 
attracting and retaining talent and experience. 
As at 31 December 2019, 30% of employees 
had been with the Company over 10 years, and 
employee retention which is included as one of 
the Company’s KPIs decreased slightly in the 
year to 72% (2018: 76%).

Headlam Group plc  Annual Report and Accounts 2019

47
47

GovernanceFinancial StatementsStrategic ReportOverviewOur People continued

Training and Development
The Company actively encourages all its employees  
to participate in the training opportunities available to 
them to support their development and the fulfilment 
of their potential. In addition to the training 
programmes detailed in Health and Safety on page 52, 
during 2019:

Employee Benefits
The Company encourages and supports the financial 
security of all its employees and offers a number of 
benefits including the opportunity to participate in the 
Company’s Pension Plan and providing death in service 
benefits through the Headlam Group Life 
Assurance scheme.

•  10 newly appointed managers attended a ‘Step into 
Management’ course designed to equip first-time 
managers with the skills needed to lead people;

•  50 sales representatives attended the Sales 

Induction Programme; and 

•  46 buyers attended workshops to further develop 

their buying skills.

Apprenticeships schemes to develop skills and aid 
succession were launched and rolled-out across the 
business in 2019 with 29 employees involved, and 
further investment will be made in 2020 to expand  
the schemes. 

Cost of Living Pay Award
The cost of living award is designed to benefit 
employees through helping offset the effect of 
inflation and the rising cost of living. For 2019, the 
Company elected to award a cost of living increase  
of 2% to base salary for all UK employees, and the 
Company has replicated this for 2020. An additional 
0.5% has been incorporated into the 2020 budget to 
enable senior managers to make additional individual 
awards. For the Company’s employees in Continental 
Europe, local market practice was followed in 2019 and 
for 2020.

The Company reviewed its pension arrangements in 
2019, and in particular the future build-up of final salary 
benefits in its Defined Benefit Pension Scheme (‘DB 
Scheme’). The Company closed the DB Scheme to 
new entrants many years ago. Since then, new 
employees have been eligible to join the Defined 
Contribution Pension Plan. The Company wishes to 
provide sustainable and competitive pension benefits 
for all its employees, and during 2019 consultation 
began on the closure of the DB Scheme to future 
accrual, with its closure from March 2020 reducing  
an area of risk and volatility for the Company and 
providing fairer pension provision across the 
workforce. Various adjustments were made in 
response to feedback from affected members 
following the consultation, including adjustments to 
ongoing benefits and the date of closure of the 
scheme. Affected members have been offered the 
opportunity to continue saving for their retirement  
via the Company’s Defined Contribution Pension Plan.

The Company operates a HM Revenue & Customs 
approved Save-As-You-Earn share option scheme 
(‘SAYE’), a monthly savings scheme facilitating the 
purchase of shares in Headlam at a discount by eligible 
employees. The SAYE not only provides employees 
with a tax-efficient savings plan but additionally 
promotes a sense of ownership of the Company. 
During 2019, 610 eligible employees participated in the 
Company’s SAYE schemes, equivalent to 29% of the 
eligible UK workforce. 

Table showing gender diversity:

Employees

Male
Female
Number of employees  
as at 31 December 2019

Executive 
Directors

Executive 
Team

Managers

2
0

2

2
3

5

269
52

321

Other

1,759
488

Total

2,032
543

2,247

2,575

4848

Overview

Strategic report

Governance

Financial statements

Diversity and Equal Opportunities 
At the heart of the Company’s approach to people is  
the provision of an environment where everyone can 
fulfil their potential and where colleagues from all 
backgrounds can feel confident in their ability to achieve 
their best. 

The Company has a Diversity Policy in place and is fully 
committed to the elimination of unlawful and unfair 
discrimination. The Company recognises and values 
highly the benefits of diversity in the workplace, of 
which gender is one important aspect, and maintains  
a policy of employing the best candidates available in 
every position, regardless of gender, ethnic group or 
background, and is committed to fair and equal 
treatment. Where existing employees become 
disabled, it is the Company’s policy, wherever 
practicable, to provide continuing employment under 
normal terms and conditions and to provide training, 
career development and promotion wherever 
appropriate, and the Company gives full and fair 
consideration to applications for employment from 
disabled persons. 

As at 31 December 2019, the Company had 2,575 
employees of which 21% were female (2018: 20% 
female).

As of the date of the report, the Board (including the 
Non-Executive Directors) and Executive Team, who 
attend all Board Meetings, comprised five females and  
six males, equivalent to a 45% female representation. 

The Company is continuing to work to improve the 
male:female ratio across the whole Company which 
stood at 4:1 as at 31 December 2019. Actions and 
initiatives launched to deliver improvement include:

• 

• 

• 

• 

 Enhance Maternity Policy;

 Paternity and Shared Paternity Leave policies (as 
detailed on page 47);

 Flexible Working Policy and practices (as detailed 
on page 47); and

 Reward frameworks and policies (to be launched in 
2020).

Gender Pay Gap Report
In-line with the UK Government’s regulations which 
introduced gender pay gap reporting, the Company 
has published its most recent report dated 5 April 2019 
on the gov.uk website and its own website. The report 
fully complies with the legislation and an abridged 
summary is given below which includes the Company’s 
two legal entities required to report (‘HFD’ and ‘MCD’) 
and additionally the ultimate holding company (‘PLC’) 
not required to report.

•  The Company’s overall median pay gap was lower 
than the UK national average at 10.8% (national 
average: 17.3%)

•  The proportion of men and women 

receiving bonuses:

•  HFD – men 93%, women 87%

•  MCD – men 91%, women 86%

•  PLC* – men 20%, women 0% 

The Company is continuing to work to improve both 
the male:femail ratio and gender pay gap across the 
Company, which includes both supporting the women 
who currently work for the Company moving into 
more senior positions, and attracting more women to 
join the Company.

Right to Work and Brexit
The Company is ensuring that it is fully compliant with 
the legal requirement to carry out checks with existing 
and prospective employees to ensure that they have 
the legal right to work in the UK. The Company has 134 
identified EU and EEA nationals working in the UK, and 
throughout 2019 implemented a communication  
plan providing ongoing support and guidance for 
employees gaining pre-settled or settled status to 
secure their status in the UK after Brexit.

* Only one individual received a bonus, an operations leader for Continental Europe 

Headlam Group plc  Annual Report and Accounts 2019

49
49

GovernanceFinancial StatementsStrategic ReportOverviewEnvironment

Introduction
The Company has a substantial understanding of the 
impact its day-to-day operations, and the industry of 
which it is a part, has on the environment and is 
committed to mitigating its direct impact as well as 
working as part of the overall floorcoverings industry 
to reduce the industry’s environmental footprint. 

Headlam’s Chief Executive is nominated as the 
individual who champions environmental 
performance at Board level, and the Company is 
committed to pursuing and promoting recycling, 
energy saving actions and ‘good energy behaviour’ 
across its business and routinely monitoring and 
reviewing its energy usage, carbon emissions and 
energy saving actions to improve environmental 
performance.

Actions 
Mitigating direct impact
Headlam’s direct impact on the environment arises 
predominately from transport emissions, with its 
transport activities accounting for approximately 
90% of its total annual energy consumption. 
Actions being undertaken to reduce its transport-
related emissions include:

•  Fleet Operator Recognition Scheme (‘FORS’),  

a voluntary accreditation scheme which 
promotes best practice for commercial vehicle 
operators including in the area of environmental 
impact, with further of the Company’s 
businesses applying for accreditation in 2020;

In addition to reducing transport emissions, 
Headlam is focused on reducing its direct 
environmental impact through:

•  Monitoring and reducing where possible its 

water consumption which is primarily used in the 
washing of commercial vehicles;

•  Recycling the waste arising from its operations, 
predominately plastic packaging, cardboard 
poles and wooden pallets;

•  Utilising recycled protective packaging across its 

UK operations;

•  Sending zero floorcovering products or plastic 

packaging waste to landfill;

•  Promoting energy saving activities and actions in 

its office and warehouse environments;

• 

Incorporating energy efficient technologies 
and equipment across its office and warehouse 
portfolio, with the new regional distribution centre 
currently being constructed on a brownfield site 
in Ipswich incorporating photovoltaic panels and 
LED lighting;

•  Conducting its operations as efficiently as 

possible in order to reduce energy consumption, 
with the Company’s operational improvement 
programme being a key driver of this; 

•  Maintaining, and annually reviewing, a group-

wide Environmental Policy that is applicable to all 
employees; and 

•  All commercial vehicles being compliant with the 

•  Developing KPIs and intensity ratios to better 

latest Euro 6 emission standards;

•  Hybrid and lower CO2 emission vehicles available 
in all company car categories, with a commitment 
to further reviewing the car emissions policy; and 

•  Trialling and roll-out of more effective delivery 
fleet utilisation under the Company’s ongoing 
operational improvement programme, with less 
miles travelled per delivery and an attendant 
reduction in fuel consumption and air pollution. 

measure performance in reducing energy usage 
and carbon emissions, with the KPI section 
on page 32 detailing two environmentally-
related KPIs.

See KPIs on page 32

5050

Overview

Strategic report

Governance

Financial statements

Case Study:
During 2019, Headlam worked closely with Texfelt, a world-leading 
manufacturer of eco-engineered carpet underlays, to promote their 
newly launched environmentally-friendly carpet underlay SpringBond to 
its customer base. SpringBond is manufactured from recycled plastic 
bottles and other single-use plastics helping to combat the millions of 
tonnes of plastic entering the world’s oceans each year, whilst also being 
fully recyclable at the end of its useable life. Through the promotion of 
SpringBond’s market-leading green and other high-performance 
credentials by the Headlam sales teams, Headlam’s collective sales of 
the product reached the 1.25 million plastic bottles saved and recycled 
milestone in 2019.

Plastic bottles saved and 
recycled

1.25 million

Working as part of the industry to reduce  
overall impact 
Headlam is committed to working as part of the overall 
floorcoverings industry to reduce the industry’s 
environmental footprint. Actions and commitments in 
this area include:

•  Working in partnership with manufacturers 

to support the development, production and 
marketing of sustainable and recyclable products 
into the marketplace;

•  Growing a sustainable product offering for its 

customer base; and

•  Supporting actions focused on the recycling 
of industry waste and diversion from landfill, 
including through being a core funder of Carpet 
Recycling UK and member of Recofloor. 

Disclosure and SECR
As a demonstration of its commitment to the 
highest levels of disclosure and to the measurement 
and implementation of actions to reduce energy 
usage and carbon emissions, Headlam has elected 
to voluntarily comply a year early with the UK 
government’s new Streamlined Energy & Carbon 
Reporting (‘SECR’) scheme which applies to financial 
years starting on or after 1 April 2019, and therefore 
would not have applied until the Company’s 2020 
Annual Report and Accounts. 

Additionally, during 2019 the Company engaged 
with an external energy data collation and 
verification company on a three-year basis to 
assist in identifying and implementing additional 
energy saving actions. This same company 
assisted Headlam with its mandatory Energy 
Savings Opportunity Scheme 2 (‘ESOS 2’) external 
audit and assessment completed in the year, with 
the Company already taking action on some of 
the energy saving recommendations provided, 
including in the area of ‘good energy behaviours’.

Streamlined Energy & Carbon Reporting (‘SECR’)
Jan – Dec 2019 Summary

Growth

Acquisitions
One in 2019

Revenue change (UK)
+1.0%

Reporting Data Completeness

Invoices Processed
Over 1,500 invoices

Consumption data estimated
Current
Previous  
Period:  15%
Period: 

n/a

Carbon & Consumption

Gas and Fuel

 5,055,888 kWh
930 tCO2e
YOY change: +1%

Electricity

 8,252,552 kWh
2,109 tCO2e
YOY change: +14%

Transport

 91,911,413 kWh
22,423 tCO2e
YOY change: +2%

Carbon Intensity Metric

1.5 tCO2e per £m
YOY change: 0%

3.5 tCO2e per £m
YOY change: +12%

36.7 tCO2e per £m
YOY change: +1%

Overall

tCO2e per £m
41.7

YOY = Year-on-year change 
£m = £m revenue

YOY change
+1.7%

The detailed SECR Disclosure is given on page 103, and should be read in 
conjunction with this Environment section

Headlam Group plc  Annual Report and Accounts 2019

51
51

GovernanceFinancial StatementsStrategic ReportOverview 
 
 
Health and Safety

ISO 45001 Accreditation achieved across the UK 

Introduction
As detailed in Our Values on page 21, one of the 
Company’s core values is ‘We keep people safe’, and 
the Company is committed to providing a safe 
working environment, promoting a positive health and 
safety (‘H&S’) culture and the achievement of the 
highest standards of H&S management throughout 
the Company. 

H&S is a standing agenda item at the Company’s Board 
Meetings, with an associated report submitted 
including details on incidents, updates on procedures 
and actions to improve H&S performance, and any 
changes in legalisation and regulation that could  
affect the Company and its businesses. Regular 
presentations are additionally made to the Board by 
the UK Operations Director who has lead day-to-day 
oversight of H&S matters, members of the H&S team, 
and specialist third-parties.

The Company has an established Risk Committee and 
H&S is included as a principal risk, as detailed within the 
Principal Risks and Uncertainties on page 34 where a 
summary of mitigating actions is given.

Activities and Actions 
Since the establishment of a dedicated in-house H&S 
team in 2017, much has been achieved in the 
improvement of H&S across the group, including:

•  Launch of a web-based Management System to 

enable data and trend analysis and a standardised 
approach to risk assessments;

ISO 45001:2018 is the world’s first international 
standard for occupational health and safety (‘OH&S’) 
management, and the Company was delighted that  
in October 2019 all the Company’s UK national 
distribution hubs and regional distribution centres 
were certified as meeting the requirements of ISO 
45001:2018. The ongoing ISO 45001 audits to be 
conducted throughout 2020 and 2021 will establish 
ongoing accreditation.

As a result of recommendations arising from  
the external audits, the Company has already 
implemented a number of actions to strengthen the 
provision of a safe working environment, and has a 
programme in place to make further improvements 
throughout 2020 including in the areas of machine 
guarding, increased vehicle and pedestrian separation, 
and further embedding H&S culture through increased 
employee engagement and the ‘Opportunity for 
Improvement’ scheme where employees ideas are 
actively sought to improve the working environment. 

The Company continually strives to make 
improvements above that required by regulation, and 
beginning in 2020, Autonomous Emergency Braking 
(‘AEB’) systems will be fitted as standard to all new 
commercial vehicles helping to avoid accidents and 
reduce the severity of potential crashes.

Other actions to be undertaken during 2020 include:

•  Continuing racking safety inspections by a 

specialist independent company;

•  Full review and updating of policies and procedures;

• 

Improved employee engagement and involvement 
in H&S systems and processes; 

•  Further applications for Fleet Operator 

Recognition Scheme (‘FORS’) accreditations which 
promotes best practice for commercial vehicle 
operators; 

•  Enhancements to the Management System, 

including the roll-out of a training app to improve 
the level of employee training; and

•  Commitment to Roadwatch which is focused  
on reducing speeding vehicles across the UK. 

There were 23 reportable incidents in 2019  
(2018: 18; 2017: 25), none of which resulted in a serious 
or ongoing life-changing injury, and there were no 
prosecutions for breaches of health and safety or 
enforcement actions in the year. 

•  Significant increase in compliance assessments 

across the group;

• 

• 

• 

Increased levels of internal and external training 
programmes, including all business managers 
responsible for H&S completing Institution of 
Occupational Safety & Health (‘IOSH’) training 
courses; 

Improvements to working environments, facilities 
and buildings; and

Installation of safety devices such as fall arrest on 
the commercial fleet and creep speed on all fork lift 
trucks (where applicable).

To gain a comprehensive independent assessment  
of its H&S practices and identification of areas for 
improvement, the Company commission an 
independent external audit during 2019 and 
additionally was subject to a series of external audits in 
connection with the objective of achieving ISO 45001 
accreditation, a stated aim with the 2018 Annual 
Report and Accounts. 

5252

Overview

Strategic report

Governance

Financial statements

Communities and Charitable Donations

The Company is committed to positively impacting 
the communities and local areas in which it operates. 
One key area is through providing employment 
opportunities and, as referenced in Our People on 
page 46, the Company actively recruited in all 
departments throughout 2019, with the Company’s 
businesses predominately recruiting from within their 
local areas. The Company’s new regional distribution 
centre on a brownfield site in Ipswich is scheduled to 
become operational during 2020, and in addition to 
rehousing existing businesses in a modernised facility 
is expected to create a significant number of new jobs 
in the local area.

The Company actively encourages each of its 
businesses to build strong relationships with the 
communities in which they operate. As part of this 
focus, the Company has in place a Charitable 
Donations Policy which supports locally-focused 
charitable giving and community involvement by each 
of the Company’s businesses, thereby allowing local 
communities to benefit directly from the Company’s 
activities in their area. Charitable giving is undertaken 
through both monetary donations and donations of 
floorcovering products to identified local good  
causes, with recipients during the year including  
a local community hub and an elderly people 
welfare association.

Monetary donations made during the year in support 
of charitable causes in local communities, nationally, 
and those of interest to employees amounted to 
£12,011 (2018: £24,172). This included a donation of 
£9,360 to Pennies from Heaven on behalf of the 
Company and its employees. Under the Pennies from 
Heaven payroll giving scheme, of which the Company 
has been a member since 2011, the Company 
matches the charitable donation made by 
its employees.

The Company is a corporate member of The Furniture 
Makers’ Company, the furnishing industry’s charity, 
and in 2019 signed up to support their ‘One Step at a 
Time’ campaign aimed at ensuring that all people 
working within the wider industry, as well as retirees 
and former workers, are aware of the charity’s welfare 
support in times of financial need.

While the Company positively impacts its local 
communities through employment, community 
involvement and charitable giving, it has a substantial 
understanding of the impact its day-to-day transport 
operations have on the local communities it serves 
and is committed to reducing this impact.

As detailed in the Environment section on page 50, the 
Company has in place a number of actions to reduce 
its transport-related emissions, which form a key 
component of its efforts to mitigate its direct impact 
on the environment. These actions have and will 
continue to reduce the Company’s impact on air 
pollution in the areas it operates, while the action 
specifically focused on more effective delivery fleet 
utilisation will additionally help alleviate traffic 
congestion in its delivery areas.

As part of its overall commitment to lessening the 
impact of its transport operations on local 
communities, operating more efficiently, and to 
achieving the highest standards of H&S management, 
the Company is focused on pedestrian safety and 
reducing the potential for road traffic incidents. 
Initiatives introduced in this area including making 
further applications for FORS accreditations, support 
of ‘Roadwatch’, and continuing to embed H&S culture 
across the business.

See Health and Safety on page 52

Headlam Group plc  Annual Report and Accounts 2019

53
53

GovernanceFinancial StatementsStrategic ReportOverviewBoard of Directors

The capabilities, experience and areas  
of expertise of the individuals within the 
Board and Executive Team are detailed 
on pages 54 to 57, with these combining 
to deliver on the Company’s Strategy 
whilst also addressing and helping to 
mitigate the Company’s Principal Risks  
& Uncertainties.

See Our Strategy on page 20

See Risk Management and  
Principal Risks & Uncertainties on page 34

Philip Lawrence
Non-Executive  
Chairman

Steve Wilson
Chief Executive and  
Executive Director

Committees
 Audit
 Nomination 
 Remuneration
  Denotes Chair

54

Philip was appointed a Non-
Executive Director in June 2015 and 
became Non-Executive Chairman 
on 1 June 2018. Philip is currently 
Non-Executive Director of private 
equity backed Airband Community 
Internet Limited and a member of 
the advisory board for the Offshore 
Petroleum Regulator for 
Environment and Decommissioning, 
part of the Department for 
Business, Energy and Industrial 
Strategy (‘BEIS’). Philip was formerly 
Chief Executive of the Coal 
Authority, an arm’s-length body of 
BEIS, before stepping down in May 
2018 after 11 years, and prior to this 
he held significant roles with 
Marconi plc and Deloitte LLP. He is 
an Associate of the Institute of 
Chartered Accountants in England 
and Wales.

Philip’s experience and expertise 
spans the key areas of change 
management leadership, including 
overseeing the development of 
organisations and commercialisation, 
and expansion of customer bases 
and addressable markets. 

Committees
 

Steve joined Headlam in 1991 as 
Group Finance Director and was 
highly involved in the Company’s 
acquisitive growth strategy 
throughout the 1990s, with eight 
floorcoverings distribution 
businesses acquired during 1992 and 
a subsequent acquisition in 1996 
resulting in the Company becoming 
the UK market leader. In 2016, he was 
appointed Chief Executive and has 
overseen the move to a more 
unified operating structure and the 
implementation of an operational 
improvement programme to improve 
performance. He is a Fellow of the 
Institute of Chartered Accountants 
in England and Wales.

In addition to his 27 years’ experience 
within the floorcoverings industry, 
Steve has also previously held 
Non-Executive positions within the 
distribution and healthcare 
industries. Following his appointment 
as Chief Executive, he instigated the 
establishment of dedicated in-house 
HR and Health and Safety teams. 

Steve is nominated as the individual 
who champions environmental 
performance at Board level.

Committees


 
Chris Payne
Chief Financial Officer and  
Executive Director

Keith Edelman
Independent Non-Executive 
Director and Senior Independent 
Director

Amanda Aldridge
Independent  
Non-Executive Director

Alison Littley
Independent  
Non-Executive Director

Chris joined the Company as Chief 
Financial Officer in 2017. Previously 
he was at Biffa plc, the UK integrated 
waste management company, 
where he was Group Commercial 
Finance Director with 
responsibilities including overseeing 
all the operational finance teams 
and divisional Finance Directors. 
Prior to that, Chris held two 
divisional Finance Director positions 
at Mitie Group plc. He is a qualified 
Chartered Accountant having 
trained with KPMG and is a Fellow of 
the Institute of Chartered 
Accountants in England and Wales.

Chris has broad operationally-based 
finance experience including in the 
areas of IT and environmental 
reporting and outputs. He chairs the 
Company’s Risk Committee, and as 
part of this remit has lead oversight 
of the identified risks relating to IT 
and change management amongst 
others. 

Keith was appointed a Non-
Executive Director in October 2018 
and was appointed Senior 
Independent Director on 1 January 
2019. Keith is currently Chairman of 
Revolution Bars Group Plc and 
Pennpetro Energy Plc, and a 
Non-Executive Director of the 
London Legacy Development 
Corporation and Altitude Group plc. 
His last executive appointment, 
which ended in 2009, was Managing 
Director of Arsenal Holdings Plc 
where he was responsible for the 
move from Highbury to Emirates 
Stadium. Since 2009, Keith has held 
a number of Non-Executive roles 
including Superdry Plc, Safestore 
Plc, Goals Soccer Centres plc, JE 
Beale Plc and Thorntons Plc.

Keith brings extensive commercial 
experience to the Board coupled 
with a background in consumer 
facing businesses. In his executive 
career he was a director of 
consumer, retail and leisure 
companies including Ladbroke 
Group Plc, Carlton Communications 
Plc and Storehouse Plc.

Committees
  

Amanda was appointed a Non-
Executive Director in February 2018 
and appointed Chair of the Audit 
Committee on 1 June 2018. 
Amanda is currently a Non-
Executive Director of Impact Health 
REIT plc and The Brunner 
Investment Trust PLC. Amanda was 
a partner in KPMG LLP from 1996 
until 2017, when she retired from the 
partnership, having joined the firm in 
1984 and qualified as a chartered 
accountant in 1987. During her 32 
years with KPMG LLP, Amanda held 
a number of strategic and line 
management roles. She is a Fellow  
of the Institute of Chartered 
Accountants in England and Wales.

Alison was appointed a Non-
Executive Director in January 2019 
and was appointed Chair of the 
Remuneration and Nomination 
Committees on 1 June 2019. She is 
currently a Non-Executive Director 
and Chair of the Remuneration 
Committee at Norcros plc, a supplier 
of high quality and innovative 
bathroom and kitchen products, and 
a Non-Executive Director at 
Weightmans LLP and Geoffrey 
Osborne Group. In her executive 
career, Alison held a variety of senior 
management positions in Diageo plc 
and Mars Inc, and was Chief 
Executive Officer at an agency to 
HM Treasury. 

Amanda has significant experience  
as an external auditor, working 
predominately with quoted clients  
in the retail and distribution sectors, 
and additionally advised quoted 
companies on corporate 
transactions and the assessment 
and remediation of internal controls.

Committees
  

Alison has substantial experience in 
multinational manufacturing and 
supply chain operations, and a 
strong international leadership 
background of building effective 
management teams and third-party 
relationships. In addition to having 
recent and relevant remuneration 
committee and policy experience, 
she is a representative on the 
Company’s Employee Forum which 
acts as the formal workforce 
advisory panel to the Board. 

Committees
  

Headlam Group plc  Annual Report and Accounts 2019

55

GovernanceFinancial StatementsStrategic ReportOverviewExecutive Team

The capabilities, experience and areas  
of expertise of the individuals within the 
Board and Executive Team are detailed 
on pages 54 to 57, with these combining 
to deliver on the Company’s Strategy 
whilst also addressing and helping to 
mitigate the Company’s Principal Risks  
& Uncertainties.

See Our Strategy on page 20

See Risk Management and  
Principal Risks & Uncertainties on page 34

Adrian Harris
UK Operations Director

Darryl Price
Commercial Director

Adrian was appointed UK 
Operations Director in 2019 having 
previously been Chief Operating 
Officer at Yodel, one of the UK’s 
largest delivery companies for B2B 
and B2C orders serving many of the 
UK’s leading retailers. Prior to that, 
Adrian held roles in the areas of 
logistics, e-commerce fulfilment 
and supply chain management at 
Marks and Spencer, Amazon, Tesco 
and Home Retail Group. He initially 
spent 10 years in the Royal Logistic 
Corps of the British Army, latterly as 
a Major.

Adrian has brought important 
additional skills and areas of 
expertise to the Executive Team, 
particularly in the areas of logistics, 
customer insight and e-commerce, 
and heads up the Company’s 
operational leadership team and 
operational improvement 
programme. As part of his remit, he 
is the day-to-day overseer of the 
Company’s health and safety 
activities and a member of the 
teams dedicated to Brexit 
preparations and sustainability.

Darryl has over 25 years’ experience 
in the floorcoverings industry having 
joined the Company in 1994. He has 
extensive knowledge and 
experience in all areas of the 
Company’s operations including 
warehouse and distribution, supplier 
management, sales and customer 
service. He has been Commercial 
Director since 2016 and is 
responsible for the Company’s 
global supplier base and product 
development activities, including in 
the area of sustainability, and also 
holds operational oversight of a 
number of the Company’s UK 
businesses.

Due to his in-depth supplier base 
knowledge, Darryl is a member of 
the operational leadership teams 
involved in the preparations around 
the potential impact of Brexit, and 
the monitoring and prevention of 
Modern Slavery in the Company’s 
supply chain.

56

 
Sue LaVerne
People Director

Catherine Miles
Director of Communications

Karen Atterbury 
Company Secretary 

Sue was appointed People Director 
in 2017, joining from E.ON where she 
had worked since 2009 carrying out 
various commercial and 
international HR leadership roles, 
latterly as HR Director of the global 
customer solutions division. Sue 
started her career in retail with 
commercial and HR appointments 
including at Marks and Spencer and 
Arcadia Group. She has broad 
experience in all areas of HR and has 
contributed to external bodies, 
including the Department for Work 
and Pensions employers steering 
group focused on giving more 
disabled people access to work.

Catherine was appointed Director of 
Communications in 2017 having 
previously been Corporate Broking 
Director at the stockbroker Arden 
Partners, where she was an adviser  
to Headlam. Catherine worked in 
Corporate Broking for six years 
advising on transactions and 
regulatory matters, and raising 
money for a broad spectrum of 
public companies predominately in 
the small and mid-cap space. Prior 
to this she was Corporate 
Communications Director and 
Company Secretary at an AIM listed 
company, and initially worked in the 
Financial PR industry.

Sue established the Company’s 
dedicated HR function and has been 
instrumental in implementing the 
Company’s workforce engagement 
activities and initiatives, whilst 
developing the culture and 
succession planning programmes 
across the business. 

Catherine is involved in ensuring 
regulatory compliance and heads up 
the Company’s investor relations 
function. She is highly involved in all 
stakeholder engagement activities, 
including workforce 
communications, and additionally 
heads up the team focused on 
environmental policy setting, data 
collation and reporting.

Karen was appointed Company 
Secretary in 2019. Previously she 
was Deputy Company Secretary of 
Barratt Developments PLC, and 
prior to this held various company 
secretarial roles including Company 
Secretary of Dixons Carphone PLC 
and Deputy Company Secretary of 
Dixons Retail. Karen is a qualified 
Chartered Secretary and 
governance professional within 
listed companies, and has extensive 
transactional, compliance and 
corporate governance experience. 
She is an Associate of the Chartered 
Governance Institute. 

Karen is focused on governance and 
compliance in all areas of the 
Company’s activities and 
operations. She additionally 
manages the Company’s property 
portfolio, insurance, and pension 
administration.

Headlam Group plc  Annual Report and Accounts 2019

57

GovernanceFinancial StatementsStrategic ReportOverviewChairman’s Introduction to the  
Corporate Governance Report

As Chairman it is with great pleasure that I present the approach your 
Board has taken on Corporate Governance throughout the year under 
review. As outlined within last year’s Annual Report and Accounts, we 
welcomed Alison Littley as a Non-Executive Director on 1 January 
2019 and the only other change to Board composition during the year 
was Andrew Eastgate’s retirement on 31 May 2019 after nine years’ 
service. I wish to thank Andrew for his contribution to the Group during 
his tenure.

Following the evolution of the Board over the last two years, this has 
been a year of strategic progress with continued focus on governance 
practices across the Group enabling the Board to ensure that the 
requirements of the 2018 UK Corporate Governance Code (the 
‘Code’) have been fully met.

We strive for continual improvement in our governance practices and I 
set out below some of the highlights from the year under review:

Strategic Priorities
One of our main priorities was to look longer-term, discuss, challenge 
and establish the strategic objectives for the business, as given on 
page 20, and to ensure that the resources, skills, processes and 
investment was in place to successfully deliver both short-term and 
long-term goals in order to drive operational and financial 
performance and the achievement of long-term stakeholder value.

Remuneration Policy
The Remuneration Committee has reviewed the Company’s 
Remuneration Policy which is now due to be re-presented to 
shareholders for approval for the next three years. The Remuneration 
Committee has concluded that it will re-present the current policy 
framework for approval, as it continues to be effective, whilst 
introducing a number of amendments to align it with current 
governance standards. The Remuneration Policy was previously 
approved by shareholders at the 2017 AGM with over 99% votes cast 
in favour. Further information is outlined in the Remuneration report 
on page 76.

Succession Planning
The Nomination Committee undertook a review of succession 
planning for Board and Executive Team appointments and agreed the 
way in which it would be carried out. This was then undertaken during 
January 2020. Contingency succession planning and long-term 
succession planning have both been undertaken as outlined further 
on page 68. 

Stakeholder Engagement
In one of the most notable updates, the Code states that Boards 
should understand the views of their key stakeholders and that they 
explain in their annual report how their interests and the matters set 
out in section 172 of the Companies Act 2006 were considered in 
Board discussions and in the decision-making processes. The full 
statement explaining the Board’s approach to stakeholder 
engagement is included on pages 40 to 45. 

One of our principal stakeholder groups is, of course, our workforce. 
During 2019 we launched our Employee Forum to serve as our formal 
workforce advisory panel in compliance with provision 5 of the Code. 
The Employee Forum has held two meetings to date, to discuss items 
of importance to the Company’s business and strategic direction. 

The Board believes that our people are at the heart of the business 
and they are delivering our strategy every day. Their views are 
therefore vitally important in shaping the Company’s approach to its 
day-to-day operations. Members of the Employee Forum have been 
nominated from across the business, from different levels of the 

Philip Lawrence Non-Executive Chairman

“A commitment to the 
highest levels of corporate 
governance underpins the 
delivery of our strategic 
objectives and the 
sustainability of the business 
for the benefit of all 
stakeholders and the  
wider society as a whole.”

58

Diversity
Diversity and inclusion has continued to be an item of focus on the 
governance agenda. The Board and Nomination Committee supports 
the FRC's proposals to require greater consideration of ethnic and 
social diversity when planning and reviewing the composition of the 
Board and structuring talent development initiatives. The Board has 
considered the Company’s diversity strategy during the year. Further 
details on Diversity can be found in the Nomination Committee 
Report on page 69 and the Strategic Report on page 49.

Environment and Sustainability
Any socially responsible business is aware of the impact its operations 
have on its stakeholders and the environment. We have a substantial 
understanding of the impact our operations, with this principally 
arising through the movement of our fleet and the waste arising from 
product and packaging. We are committed to mitigating our direct 
environmental impact as well as working as part of the overall 
floorcoverings industry to reduce the industry’s environmental 
footprint. The actions we are pursuing are detailed within 
‘Environment’ on page 50.

During the year we completed the mandatory ESOS Phase 2 
Assessment which included energy saving recommendations that the 
business has assessed and will look to implement as appropriate 
during 2020. Additionally, as a demonstration of our commitment to 
the highest levels of disclosure and to the measurement and 
implementation of actions to reduce energy usage and carbon 
emissions, we elected to voluntarily comply a year early with the UK 
government’s new Streamlined Energy & Carbon Reporting (‘SECR’) 
scheme which applies to financial years starting on or after 1 April 
2019, and therefore would not have applied until the Company’s 2020 
Annual Report and Accounts. 

Full information on ESG (Environmental, Social and Governance) 
issues and the Environment are given on pages 38 and 50.

Board Evaluation
The Board has undertaken an external Board effectiveness evaluation 
exercise during the year. The evaluation was facilitated by Board 
Evaluation and further information on the outcomes are set out on 
page 64.

2020 and beyond
2019 has been an important year for the Group with much having 
been achieved at an operational and strategic level. We will continue to 
strive to achieve long-term shareholder value and to positively impact 
all our stakeholders. I am confident that we have the right mix of skills 
and experience on the Board to provide strong and effective 
leadership and successfully drive performance in all areas through 
2020 and beyond. 

Philip Lawrence
Non-Executive Chairman
5 March 2020

organisation, so as to achieve a genuine cross-section to represent 
the views of our people. After each meeting of the Forum, the Chief 
Executive reports on the business of the meeting back to the Board. In 
addition, Alison Littley attends each Forum in her role as Non-
Executive Director and Chair of the Remuneration Committee to 
further inform the discussions at Board level. Further information on 
the Employee Forum and engagement with our workforce is 
contained on page 46. Additionally, the Board is planning to hold two of 
its meetings at regional businesses over the next year, to hear directly 
from our business leaders. 

Culture, Values and Ethics
The regionalised nature of the marketplace is reflected in the 
Company’s culture, which is firmly rooted in it’s heritage of regionally-
focused, local businesses where each business takes pride in its 
unique identity and long-established customer relationships. It is this 
locally focussed culture which is at the heart of the Company’s ability 
to provide customers with tailored propositions and products specific 
to their needs. The Board wishes to preserve the local, customer 
focused attributes of the culture, while additionally encouraging the 
appropriate levels of collaboration between the Company’s 
businesses to deliver greater operational efficiency and further 
improve performance at a group-level. 

During 2019, a key focus has been the development of a clear set of 
values and behaviours. Workshops were held across the Company’s 
businesses, which involved 135 employees. The output from these 
workshops informed the draft values and behaviours that were 
presented to the Employee Forum, whose ideas and suggestions were 
subsequently included in the final presentation to the Board. 

The Company’s strategic objectives and values, which will be 
embedded in 2020, include a focus on teamwork, partnership and 
service which support the strategy of developing a positive workplace 
culture and delivering sustainable long term value.

The Board believes that the values of the Company should not be an 
overlay but should simply become ‘the way we do business’. By 
listening to and understanding our workforce, we can develop 
corporate values supported by behaviours that truly resonate with the 
business and support the achievement of our strategy for the benefit 
of all stakeholders. With that in mind, the Board has approved a culture 
capture exercise which will take place in March 2020 to inform its 
understanding and monitoring of culture throughout the Group. The 
Board will continue its assessment of workplace culture and monitor 
the implementation of the Company’s values and associated 
behaviours during 2020. 

The principles of good governance are also embedded in the day-to-
day running of the Group in a variety of different ways including:
–  a key focus on the health, safety and working practices of our 

people, see page 52;

–  the requirement to observe good business practice, including 

abiding by applicable laws and legislation;

–  a fully implemented delegation of authority document which sets 
out which decisions can be made by whom in the organisation;
–  the undertaking of internal control audits by Group Finance with 

oversight by the Audit Committee;

–  the implementation of group-wide policies such as Anti-

Corruption and Bribery, Fraud and Money Laundering. Group 
businesses are required to confirm compliance with these policies 
as part of the half year and full year reporting process; and
–  the encouragement of disclosures in line with the Group’s 

Whistleblowing Policy and the thorough investigation of any such 
disclosures.

Headlam Group plc  Annual Report and Accounts 2019

59

GovernanceFinancial StatementsStrategic ReportOverviewCorporate Governance Report

Our governance framework helps the Company in the delivery of its strategic objectives and ensures that its obligations to its stakeholders are 
understood and fully met. 

Compliance statement
It is the Board’s view that, throughout the financial year ended 31 December 2019, and as at the date of this report, the Company complied with 
all the relevant principles and provisions set out in the UK Corporate Governance Code 2018 (the ‘Code’). The Code is published by the Financial 
Reporting Council, and is available on its website at www.frc.org.uk.

This Corporate Governance Report, together with the Nomination Committee report on pages 67 to 69, the Audit Committee report on pages 
70 to 75, the Directors’ Remuneration Report on pages 76 to 97, and the Other Statutory Information section page 98 provides a description of 
how the main principles of the Code have been applied by the Company during 2019. 

This Report complies with Rule 7 of the Disclosure Rules and Transparency Rules of the Financial Conduct Authority, with the information 
required to be disclosed by sub-section 2.6 of Rule 7 being shown on pages 98 to 101. The Company has also complied with the relevant 
requirements of the Disclosure Guidance and Transparency Rules, the Listing Rules, Directors’ Remuneration Reporting regulations and 
narrative reporting requirements. 

Leadership
The Board is the Company’s principal decision-making body. The schedule of matters reserved for the Board, as approved by the Board, is 
available on the Governance section of the Company’s website, www.headlam.com. It includes matters relating to strategy, capital expenditure, 
acquisitions and risk management. An overview of the main duties, roles and responsibilities of the Board are also available on the Company’s 
website. The Statement of the Responsibilities of the Chairman, Chief Executive and Senior Independent Director have been reviewed during 
the year and are also available on the Company’s website.

Board responsibilities
The Board is responsible for providing strategic and entrepreneurial leadership of the business and promoting its long-term sustainable 
success. This is achieved within a framework of strong governance and effective controls enabling opportunities and risks to be assessed and 
managed appropriately. In doing so the Board aims to generate value for shareholders while contributing positively to the wider society. In 
addition, the Board sets the Company’s strategic objectives; ensures that the necessary financial and human resources are in place for the 
Company to meet its objectives; and reviews management performance.

Board Committees and Delegation
The Board takes decisions on strategy and in relation to items set out in the written schedule of matters reserved for its deliberation. Various 
operational matters and decisions have been delegated to Board or management committees. The Company has long-established Board, 
Audit, Nomination and Remuneration Committees which oversee and debate important issues of policy and assist the Board in attending to its 
responsibilities. Terms of reference for each Committee have been reviewed during the year and are available on the Governance section of the 
Company’s website. 

Group Board
Provides effective and entrepreneurial leadership within an environment of strong  
corporate governance, ethics and values, and effective controls

Nomination Committee
To monitor the size, diversity 
and composition of the 
Board and its Committees 
and ensure a formal, rigorous 
and transparent procedure 
for the appointment of new 
directors and to plan for 
succession. 

To take an active role in 
monitoring the Company’s 
diversity strategy and 
approach and monitoring its 
effectiveness. 

Page 67

Audit Committee
To assist the Board in 
fulfilling its corporate 
governance obligations 
relating to the Group’s 
financial reporting practices, 
internal control and risk 
management framework, 
and its internal and external 
audit processes.

Page 70

Remuneration Committee
To determine and agree the 
remuneration policy for 
Executive Directors and 
Executive Team and to 
monitor and report on it.

To review wider workforce 
remuneration and related 
policies in accordance with 
the Code. 

Page 76

Disclosure Committee
To assist the Board in 
discharging its 
responsibilities in relation to 
the control of inside 
information and obligations 
under the Market Abuse 
Regulation.

Assurance

Executive Risk Management Committee
To identify emerging and principal risks and monitor and assess the operational risks of the business and their mitigation.

60

 
Board balance
The Board consists of the Non-Executive Chairman, two Executive Directors and three Non-Executive Directors. The Chairman was 
independent upon appointment. The Executive Directors are responsible for the implementation of the decisions of the Board. The Non-
Executive Directors are responsible for evaluating and challenging management’s proposals and their mix of skills and experience bring a 
broader perspective to the Board’s dialogue and decision-making process. Following review, the Board considers the balance achieved 
between Executive and Non-Executive Directors to be appropriate and effective for the control and direction of the business going forward, 
such that no one individual or small group of individuals dominates the Board’s decision-making. The Directors as a whole, bring strong 
judgement to the Board’s deliberations, and the size and balance of skills and experience of the Board is considered appropriate for the 
requirements of the business and the size of the Company. 

The Board recognises the valuable contribution that diversity, including gender, can bring to board discussions and the decision-making 
process. Although the Board does not set gender targets, preferring instead to appoint on merit, at the date of this report, 33% of the Board is 
represented by female directors (2 out of 6 Board members). The Board considers this to be appropriately balanced to achieve a gender diverse 
perspective. Additional disclosures relating to the Company’s approach to diversity considerations are set out in the Nomination Committee 
report.

Independence 
The Company recognises the importance of its Non-Executive Directors remaining independent of executive management in character and 
judgement in order for them to effectively support and challenge management’s proposals. The Board has considered the independence of 
the three Non-Executive Directors and consider that all are independent of management and free from any business or other relationship that 
could materially interfere with the exercise of independent and objective judgement. In making this determination the Board has considered 
whether each Director is independent in character and judgement and whether there are relationships or circumstances which are likely to, or 
could, affect the Director’s judgement. 

Philip Lawrence was considered independent upon appointment to the Board in 2015 and continued to be so upon taking up his role as 
Non-Executive Chairman. As part of the 2019 effectiveness review of the Chairman, the Non-Executive Directors led by Keith Edelman, 
considered Philip Lawrence’s other interests and confirmed that he continues to dedicate sufficient time to his role and that his other interests 
did not impact on his availability to fulfil his duties. 

The Senior Independent Director is available to shareholders if they have concerns which are not resolved through the normal channels of the 
Chairman, Chief Executive or Chief Financial Officer, or for which such contact is inappropriate.

The Non-Executive Chairman and Non-Executive Directors do not participate in any bonus, share option or pension scheme of the Company. 
They are initially appointed for a three-year term and, subject to review and re-election by shareholders, can serve up to a maximum of three 
such terms. In line with the Code, all Board members will stand for re-election by shareholders at the 2020 AGM.

Board Roles
All Directors share collective responsibility for the activities of the Board; the long-term success of the business and its impact on stakeholders 
and the wider society. The Board roles are constructed to ensure a clear distinction between leadership of the Board and the executive 
leadership of the business. Specific Board roles are outlined below:

Non-Executive Chairman 
Philip Lawrence

Chief Executive
Steve Wilson

•  Manage and provide leadership to the Board and set its agenda;
•  Ensure high standards of corporate governance and set the cultural tone from the top;
•  Act as a liaison between the management of the Company and the Board;
•  Provide independent advice and counsel to the Chief Executive;
•  Responsible for the effectiveness of the Board and its decision-making process and enable 

an annual review of its effectiveness;

•  Facilitate effective contribution of all Directors and constructive relations between 

Executive and Non-Executive Directors;

•  Ensure appropriate induction training for each Director; and
•  Ensure effective communication with shareholders and other stakeholder groups and 
participates in corporate relations activities, including with shareholders as appropriate.

•  Lead and manage the Group;
•  Develop Group strategy for the enhancement of long-term stakeholder value taking into 

account the needs and views of each stakeholder group;

•  Lead the Executive Team in the implementation of Group Strategy agreed by the Board; 
•  Run the businesses in accordance with the policies and plans approved by the Board;
•  Maintain relationships with shareholders and advise the Board accordingly;
•  Set an example to the workforce and communicate the Board’s expectations particularly 

with regard to culture, diversity and compliance; and

•  Champion environmental performance and Health and Safety at Board level.

Headlam Group plc  Annual Report and Accounts 2019

61

GovernanceFinancial StatementsStrategic ReportOverviewCorporate Governance Report continued

Chief Financial Officer
Chris Payne

•  Responsibility for managing the Group’s financial affairs; 
•  Support the Chief Executive with his corporate relations responsibilities, including with 

Senior Independent Director
Keith Edelman

Independent Non-Executive Directors 
Amanda Aldridge 
Alison Littley

shareholders;

•  Chairs the Risk Committee; 
• 

In conjunction with the Executive Team and Risk Committee, oversee the Company’s risk 
profile and risk management process;

•  Responsible for managing the Group’s I.T. department and infrastructure; and
•  Responsible for implementing the Group’s corporate development strategy.

In addition to the role as a Non-Executive Director:
•  Act as a sounding board for the Chairman on Board related matters;
•  Lead the effectiveness evaluation of the Chairman;
•  Act as an intermediary for other Directors, when necessary;
•  Be available to shareholders who wish to discuss matters which cannot be resolved 

otherwise; and

•  Work with the Chairman, other Directors and/or shareholders to resolve significant issues 

and to maintain Board and Company stability in periods of stress.

•  Provide effective and constructive challenge;
•  Particular responsibility to critically assess the strategy proposed by management and 

provide strategic guidance;

•  Offer specialist advice to management using their experience and expertise; and
•  Scrutinise the performance of management in the implementation of the approved 

strategy.

The Role of the Company Secretary
The Company Secretary provides support to the members of the Board: 

Company Secretary 
Karen Atterbury

•  Provide updates to the Board and advise on corporate governance and compliance matters;
•  Support the Chairman and Chief Executive in fulfilling their duties particularly in relation to 

induction, training and Board effectiveness evaluations;

•  Support the Non-Executive Directors; and
•  Provide effective support to the Board and its meetings, including attending and maintaining 

a record of the same.

Attendance at Board meetings
The Board met nine times during the year to discuss the latest operating and financial information, key strategic items and other topics 
requiring discussion or decision. Board papers are issued where possible, a week prior to each meeting to allow adequate consideration of the 
matters to be discussed. The Board’s meeting agenda is structured to ensure that sufficient time is given to each item under consideration. 
The Chairman holds meetings of the Non-Executive Directors without the Executive Directors being present on the day of each board meeting 
and they have additionally met once during the year. The Non-Executive Directors have also met without the Chairman or the Executive 
Directors present, led by the Senior Independent Director.

A record of Directors’ attendance at scheduled Board meetings held during the year is set out below. Committee meeting attendance is given 
in the relevant Committee reports.

Directors

Philip Lawrence
Steve Wilson
Chris Payne
Keith Edelman 
Amanda Aldridge 
Alison Littley
Former Director
Andrew Eastgate1

Role

Non-Executive Chairman
Chief Executive
Chief Financial Officer
Senior Independent Director
Independent Non-Executive Director
Independent Non-Executive Director

Non-Executive Director (stepped down as Director 31/5/19)

Meetings 
attended

Eligible to 
attend

9
9
9
9
9
9

3

9
9
9
9
9
9

4

1 Andrew Eastgate was unable to attend one Board meeting due to a prior commitment.

In addition to the meetings above, the Board held an offsite strategy day with the Executive Team to assist with the development of the 
Company’s strategy and strategic objectives.

The Board considers that it may be beneficial for the Executive Directors to hold external directorships to broaden their experience. The Board 
has approved a policy which would limit such appointments to one Non-Executive Directorship or other significant appointment. 

62

 
 
The Board’s Activities in 2019
Overview
The following sections outline the key activities of the Board during 2019 and to the date of this report. The Board paid specific attention to 
assisting management in the development of the Company’s strategic objectives and the approach that it takes to governance in general. At 
each meeting the Board receives updates from the Chief Executive, the Chief Financial Officer and the Company Secretary in addition to 
reports on health and safety, consideration of the views of stakeholders (including employees, suppliers, customers and shareholders), and 
corporate governance updates. 

Specific activities of the Board included the following:

Strategy and 
management:

•  Considered a report from an external consultant on 
the Company’s marketplace, industry and customer 
insights; 

•  Received presentations from senior managers of the 
Company’s Domus and LMS businesses on strategy 
and development plans; 

•  Through detailed interaction at Board meetings with 

•  Undertook post implementation reviews of the 

the Executive Team in attendance, considered options 
leading to the review and approval of the Company’s 
strategy and operational, people and IT plans;

Company’s acquisitions; and

•  Considered and challenged margin and efficiency 

initiatives and projects as part of the Company’s overall 
operational efficiency programme; 

Internal 
controls  
and risk 
management:

Governance 
and 
stakeholder 
engagement:

•  Provided oversight of the Risk Committee, and 

completed a robust assessment of the Company’s 
emerging and principal risks, mitigating actions and 
residual risk exposure; 

•  Conducted a deep dive into the Company’s Health & 
Safety management and procedures and resulting 
recommendations; 

•  Reviewed updates on the Company’s approach to IT 

resilience and cyber security;

•  Assessed capital investment in property and 

acquisitions and approved the purchase of land and 
subsequent development of the new Ipswich regional 
distribution centre; 

•  Considered the Company’s viability statement;
•  Reviewed and approved the implementation of an 

updated Anti-Corruption and Bribery policy, 
procedures on gifts & hospitality, and Fraud and 
Anti-money Laundering policy; 

•  Received and considered reports on compliance with 
financial, regulatory, corporate responsibility and 
environmental commitments; and

•  Reviewed the Company’s insurance programme.

• 

Interacted with shareholders and 
the wider investment community; 

•  Reviewed investor feedback 
provided by the Company’s 
stockbrokers and financial PR 
agency plus reports from the Chief 
Executive, Chief Financial Officer 
and Director of Communications 
on investor roadshows;

•  Considered supplier updates and 
the results of a customer insight 
questionnaire; 

•  Participated in and reviewed the 
results of an externally facilitated 
Board and Committee evaluation 
exercise; 

•  Reviewed the Statement of the 

•  Reviewed and approved the 

Responsibilities of the Chairman, 
Chief Executive and Senior 
Independent Director and terms of 
reference of each Board 
Committee; 

•  Reviewed and updated the 

Company’s Share Dealing Code 
and procedures;

•  Listened to feedback from the 
Employee Forum via the Chief 
Executive and the Chair of the 
Remuneration Committee; 

•  Approved the Terms of Reference 
for the Company’s Disclosure 
Committee;

Board’s principal policies, including 
the Modern Slavery Statement; 
•  Reviewed the Company’s Register 

of Conflicts;

•  Considered the culture of the 
Company and approved the 
undertaking of a culture capture 
exercise to further inform 
deliberations on culture; 

•  Reviewed environmental reporting 

obligations and activities; and

•  Approved a further grant under the 
Company’s Sharesave Scheme.

Operations 
and material 
transactions:

•  Reviewed the planning, trialling and roll-out of the 

automated stock re-ordering initiative; 

•  Reviewed the Company’s products, suppliers and use 

of incentives;

•  Approved the acquisition of the trade and assets of 
Edel Telenzo Carpets Limited. (see page 158); 

•  Conducted assessments of potential acquisitions, 
whilst being cognisant of the market and general 
economic background, with the objective of delivering 
on the Company strategic objectives as defined on 
page 20; and

•  Reviewed management structures in the Company’s 

UK and Continental Europe businesses; 

Brexit:

Financial and 
performance 
reporting:

•  Considered the impact of Brexit on the Company, its workforce, customers and supply of product, and agreement 

of plans to mitigate the associated risk.

•  Approved the Company’s annual 
and half-year results and trading 
updates;

•  Reviewed the Company’s ongoing 
capital management strategy; 
•  Approval of share allotments under 

the terms of the deferred 
consideration related to the 
acquisition of Domus; 

•  Reviewed and approved the 
Company’s investment 
programme; 

•  Reviewed and approved the 

Company’s dividend policy, and 
approval of the interim and 
proposed final dividend;

•  Approved the UK Tax Strategy; 

•  Reviewed the Company’s 

performance against KPIs, 2019 
budget, operating and project 
milestones; and 

•  Reviewed and approved the 
Company’s 2020 budget. 

Headlam Group plc  Annual Report and Accounts 2019

63

GovernanceFinancial StatementsStrategic ReportOverviewCorporate Governance Report continued

Effectiveness
Induction 
When joining, each new Director receives a tailored induction 
programme relevant to their experience, expertise and committee 
membership. Particular emphasis is placed on the new Director 
visiting several operating locations and businesses and meeting the 
associated senior managers to aid with deep understanding of the 
Group’s business operations. The Director is also able to accompany a 
salesperson and a driver for a day to help develop an all-round 
understanding of the roles and the day-to-day challenges faced at all 
levels of the organisation. 

Additionally, an induction programme will typically include briefings on 
strategy and other matters, site visits, and one-to-one meetings with 
all relevant colleagues, including other Directors and the Executive 
Team, as well as with advisers including the Company’s stockbrokers 
and auditor.

Information on Board meeting procedures; 

A comprehensive information pack is provided which includes (but is 
not limited to):
•  Background information about the Company; 
•  Briefings on Directors’ duties and responsibilities;
• 
•  Board minutes; 
•  Company policies;
•  Matters reserved for the Board and Committee terms of reference;
•  Financial budgets; 
•  Shareholder and other stakeholder feedback;
•  Sell-side analyst research notes; 
•  Customer insights; and
•  Relevant industry reports.

The new Director is also provided with an explanation of the 
Company’s financing structure and relevant statutory and regulatory 
guidance, including the Code.

Training and Development
Training and development in the year took various forms, including 
visits to Company businesses and attendance at courses run by 
professional bodies on various commercial and regulatory matters. 
Directors receive regular updates appropriate to the business 
throughout the year aimed at developing and refreshing their 
knowledge and capabilities. During 2019, training also included 
presentations by the Executive Team to the Board on items within 
their remit. Topics included culture, operational effectiveness, 
diversity, gender pay gap, and customer insights. In addition, at each 
meeting the Company Secretary provides a governance update. 

All Directors are considered to be suitably qualified, trained and 
experienced so as to be able to participate fully in the work of the 
Board. To assist with the independent conduct of their function and, if 
required in connection with their duties, a process is in place for the 
Non-Executive Directors to obtain professional advice at the 
Company’s expense.

The Non-Executive Directors are encouraged to further their 
knowledge of the Company by spending time with the Executive 
Directors, the Executive Team and senior managers of the Company’s 
businesses on site visits. Non-Executive Directors are also 
encouraged to engage with all people across the Company to further 
enhance their understanding of the business.

Board Evaluation
Progress on 2018 Evaluation
In the 2018 Annual Report and Accounts we reported on the internal effectiveness board evaluation that had been conducted by the Chairman 
and the Company Secretary. Details of progress made on the actions arising out of the 2018 evaluation are detailed below:

Board Decisions

Succession Planning

Board Meetings

Risk Management

2018 Outcomes To continue to ensure that 

Board decisions are reviewed 
following their 
implementation.

Further enhance the 
succession planning for the 
Board and Executive Team 
roles.

Actions for 2019 Broaden the use of post-
implementation reviews.

Enhance succession plans 
for Executive Directors and 
the Executive Team.

Progress made  
in 2019

Formal post implementation 
reviews have been 
conducted in relation to 
larger acquisitions. 

Formal action logs have been 
implemented to ensure that 
decisions are analysed at the 
appropriate time.

The Nomination Committee 
has reviewed the succession 
planning process for Board 
and Executive Team roles 
and reviewed succession 
plans.

Further evolve the approach 
to risk management.

Review approach to risk 
appetite.

Review of the mitigation 
plans and actions by the 
Board and Audit Committee.

Maintain and develop 
disciplines surrounding Board 
processes and ensure that an 
appropriate balance exists 
between the Board’s 
discussions on short-term 
and long-term issues.

Make further progress in 
developing Board and 
Committee agendas and 
packs to assist the Board in 
its analysis of items 
presented for discussion.

Board and Committee 
planning is performed in a 
more structured way. An 
electronic Board portal has 
been implemented. Strategy 
reviews have provided 
improved balance of 
long-term and short-term 
matters.

64

 
2019 Board Evaluation
The Code recommends that an evaluation of the effectiveness of the Board and its Committees is conducted annually and that this process is 
externally facilitated at least every three years. Under the Code, companies outside the FTSE 350 Index are not required to complete externally 
facilitated Board evaluations, however it is recommended that they be considered. The Company was not a constituent of the FTSE 350 Index 
during 2019, nor is it at the date of this Report. However, as detailed in last year’s annual report the Company announced its intention to 
conduct an externally facilitated Board and Committee evaluation in 2019, and it was subsequently completed during the year. 

In choosing an external evaluator the Company Secretary approached a number of potential evaluators who each provided a written proposal 
for the conduct of the evaluation. A detailed report was provided to the Chairman and Chair of the Nomination Committee who then agreed to 
appoint Gary Cowdrill of Board Evaluation Limited, to perform the review. Neither Gary Cowdrill nor Board Evaluation Limited had any 
connection to the Company or its Directors.

A comprehensive and tailored online questionnaire was completed in private by all members of the Board and Executive Team, who all attend 
Board meetings. Gary Cowdrill then presented a draft report to the Company Secretary and Chairman. The report was then discussed at the 
Board meeting in December 2019. In addition, each Committee reviewed its own evaluation at its next meeting and the Nomination 
Committee reviewed the results and confirmed that there was nothing in the results which would have any impact on the considerations of the 
size or composition of the Board. 

The evaluation concluded that the Board and its committees continued to operate effectively. The recent Non-Executive Director 
recruitments had strengthened the diversity of Board skills and experience in key areas, and the Board had spent time, and continued to 
consider the individual thinking styles and personal attributes, to ensure the Board effectively challenges and supports. Areas considered for 
improvement and actions arising from the external evaluation for the Board, were as follows:

Succession Planning

Monitor performance

Cultural alignment with strategy

Risk Management

2019 Outcomes Succession plans to be 

re-reviewed with the new 
strategic objectives in mind.

The updated strategy and 
operational efficiency 
programme will require new 
metrics to monitor progress 
and performance.

To ensure that the Group’s 
culture is recognised 
throughout the business and 
aligned with Company 
strategy.

Further evolve the 
Company’s approach to risk 
management.

Actions for 
2020

Update and refresh 
succession plans that align 
with the skills requirements 
of the Company going 
forward.

Monitor the revised 
operational and project 
metrics that align with the 
updated strategy.

Oversee the bottom up 
culture capture exercise and 
monitor cultural 
developments to assess its 
alignment with strategy.

Strengthen the risk 
management reporting 
framework by further 
assessing the Board’s risk 
appetite.

As part of the annual effectiveness review of the Directors, the Chairman provided feedback to each Director, and the Senior Independent 
Director provided feedback to the Chairman. The effectiveness review found that the Chairman continued to operate the Board in a culture of 
openness and debate, facilitating an atmosphere of challenge whilst encouraging the effective contribution of all Board members. 

Re-election of Directors
The Company’s current Articles of Association provide that each Director shall retire from office and shall be eligible for reappointment at the 
third annual general meeting after the general meeting at which he or she was appointed or last reappointed. As outlined within the 2018 
Annual Report and Accounts, the Board has agreed that all Directors will submit themselves to annual re-election at AGMs, in compliance with 
the Code. The Notice of AGM, separate to this document, sets out the specific reasons why the Board considers the contribution of each 
Director to be important to the Company’s long-term sustainable success and recommends their appointment or re-appointment.

The Board is of the opinion, supported by the Nomination Committee, that each Director continues to make an effective and valuable 
contribution and demonstrates commitment to their role.

Headlam Group plc  Annual Report and Accounts 2019

65

GovernanceFinancial StatementsStrategic ReportOverviewCorporate Governance Report continued

Meetings are also periodically offered to and held with shareholders at 
various Company locations to help illustrate the Company’s 
operations and aid understanding. Non-Executive Directors, including 
the Chairman, attend certain meetings, events and briefings during 
the year where shareholders are present in addition to the AGM. The 
Non-Executive Directors are committed to facilitating a direct 
channel of communication with the Company’s larger shareholders to 
hear any views and concerns, and attend meetings with shareholders 
without Executive Directors present as appropriate.

The Company actively seeks shareholder feedback. Feedback is 
collated by both the Company and its advisers, discussed at Board 
level, and considered in relation to all aspects of the Company’s 
performance and strategy whilst also helping to inform its future 
communications.

All shareholders have the opportunity to communicate directly with 
the Board at the AGM. Shareholders are invited to ask questions 
during the meeting, followed by an opportunity to meet with the 
Directors after the formal business of the meeting. The Executive 
Team also attend the AGM and meet with shareholders before and 
after the meeting, and offer operational tours to interested parties.  
All of the Directors attend the AGM, and the Chairman of the Board 
and the Chairs of each Committee are available to answer shareholder 
questions during the formal business of the meeting. The voting on all 
resolutions at the AGM is conducted on a show of hands unless a poll 
is requested and a separate resolution on each substantially separate 
issue will be proposed. The Company publishes the results of voting, 
including proxy votes on each resolution, on its website by no later 
than close of business on the next business day after the AGM and 
announces them through a regulatory news service on the day of the 
AGM. Details of the 2020 AGM are set out in the Notice of Annual 
General Meeting circular provided to shareholders as a separate 
document to this Report, and which is also available on the  
Company’s website.

Directors’ conflicts of interest
Procedures are maintained by the Board whereby potential conflicts 
of interests are reviewed regularly and upon appointment to the Board 
or prior to taking on an external appointment. These procedures have 
been refreshed during the year. The implementation of these 
procedures mean that the Board may be reasonably assured that any 
potential situation where a Director may have a direct or indirect 
interest which may conflict, or may possibly conflict, with the interests 
of the Company are identified and, where appropriate, dealt with in 
accordance with the Companies Act 2006 and the Company’s Articles 
of Association. The Board has not had to deal with any conflicts of 
interest during the year.

Directors holding significant commitments outside of the Company 
are required to disclose them prior to appointment and on an ongoing 
basis where there are any changes. Actual and potential conflicts of 
interest are regularly reviewed and are included on a register which is 
maintained by the Company Secretary and which is reviewed annually. 
Under the Company’s Articles of Association, the Board has authority 
to authorise potential conflicts of interest and to impose any limits or 
conditions it sees fit. In addition, the Board has delegated approval of 
new appointments where no conflict exists to a committee of two 
Directors, or where a potential conflict could exist, this is referred to 
the Nomination Committee for consideration. All of the Directors are 
required to allocate sufficient time to the Company to discharge their 
responsibilities effectively. The ability of each Non-Executive Director 
to dedicate sufficient time to the Company is reviewed annually.

During the year several members of the Board have accepted 
additional outside commitments. In line with Board policy, for each 
additional role, approval was requested in advance of accepting the 
position. In considering each request, the Director’s other 
commitments were taken into consideration, in addition to whether or 
not a conflict or potential conflict would exist. In each case during the 
year, it was agreed that the Director would continue to be willing, and 
able, to dedicate sufficient time to their role with the Company and 
therefore the new role was approved. 

Relations with shareholders
The information on stakeholder interaction and engagement, 
including with shareholders, is contained within the stakeholder 
interaction and engagement section of the Strategic Report on  
pages 40 to 43.

The Board places considerable importance on communication with 
shareholders. The Board considers that ongoing engagement with 
shareholders and the wider investment community, including analysts 
and investors not currently shareholders in the Company, is essential 
to shareholders’ understanding of the Company and their ability to 
appraise the performance and management of the Company and 
consider the Company as an investment proposition.

The Company offers its larger shareholders, either directly or via its 
stockbrokers, face-to-face meetings on a bi-annual basis at a 
minimum, to present and discuss performance and other matters, 
and obtain feedback. These meetings are typically hosted by the two 
Executive Directors and the Company’s Director of Communications. 
The Company also retains a Financial PR and IR adviser to further 
facilitate interaction and support its communication with the 
investment community.

66

 
Nomination Committee Report

Skills and Experience Assessment
The Nomination Committee annually reviews the skills, experience 
and diversity required on the Board to achieve the Group’s long-term 
strategy. We have refreshed the process of performing this review to 
ensure it was rigorous and comprehensive. Further detail is included 
later in the report. 

Succession Planning
We have also given full consideration to succession planning for 
Directors and other members of the Executive Team. We have 
conducted a detailed succession planning exercise for all Board roles 
which took into account the skills and experience assessment and the 
present and future needs of the Group ensuring that succession plans 
were based on merit, against objective criteria, and promote diversity 
of gender, social and ethnic backgrounds, cognitive and personal 
strengths. Further detail is included later in this report. The succession 
planning exercise was completed in January 2020.

Board Evaluation
We have assisted the Board in arranging an externally facilitated Board 
evaluation which has been conducted during the year, further 
information on this is contained in the Corporate Governance section 
on page 65.

Key Priorities
Over the coming year, our key priorities will remain to:
•  ensure that the Group continues to have the diversity, skills and 
experience necessary at Board and Executive Team level to 
effectively deliver group strategy; and
further develop the succession planning at Board and Executive 
Team level. 

• 

We will continue to focus on ensuring that the composition of the 
Board and the Executive Team is appropriate for the delivery of  
the Group’s long-term strategy and that all of the requirements  
of the Code as they relate to the Nomination Committee continue  
to be met.

The following report sets out in detail the work that we have 
undertaken during the year under review. 

Philip Lawrence
Chair of the Nomination Committee
5 March 2020

Headlam Group plc  Annual Report and Accounts 2019

67

Philip Lawrence Chair of the Nomination Committee

Statement from the Chair of the Nomination Committee
On behalf of the Board, I am pleased to present the Nomination 
Committee report for the year ended 31 December 2019. The 
Nomination Committee plays a vital role in the stewardship of the 
Company and this is demonstrated by the fact that myself, the 
Non-Executive Directors and the Chief Executive are all members  
of the Committee. The majority of the members are independent 
Non-Executive Directors as required by the Code. 

The primary objective of the Committee is to support the Board in 
ensuring that the Board and Executive Team have the right skills, 
experience and diversity to deliver the Company’s strategic objectives 
over the long term. It achieves this through a variety of means, 
primarily by: annually reviewing the structure, size and composition  
of the Board; recommending to the Board any changes required  
for succession planning; and identifying and nominating candidates 
for Board approval, to fill vacancies as and when they arise.  
The Nomination Committee is also responsible for overseeing the 
development of a diverse pipeline for succession.

Following the appointment to the Board on 1 January 2019 of Alison 
Littley and Andrew Eastgate’s retirement from the Board on 31 May 
2019, there have been no further director changes during the year 
under review. The appointments of all three Non-Executive Directors 
within the last two years were made with the strategy of the Company 
in mind, and it was agreed that following Andrew’s retirement, the size 
of the Board continued to be appropriate for the Company’s size and 
listing and would contain appropriate experience to achieve its 
strategy. A review was undertaken in January 2020 and this was 
reconfirmed. 

During 2019, the Nomination Committee focused on the following 
areas:

GovernanceFinancial StatementsStrategic ReportOverview 
 
Nomination Committee Report continued

Main role and activities undertaken
The Nomination Committee met on two occasions in order to fulfil its 
responsibilities delegated to it by the Board. The key areas of focus for 
the Committee are: to review the structure, size and composition of the 
Board and recommend to the Board any changes required; to plan for 
succession taking into account diversity of gender, social and ethnic 
backgrounds, cognitive and personal strengths; and to identify and 
nominate for the approval of the Board, candidates to fill vacancies as 
and when they arise. The Committee is also responsible for reviewing the 
results of any Board performance evaluation process and making 
recommendations to the Board concerning the Board’s committees and 
the re-election of Directors at the AGM. Full details of responsibilities 
delegated to the Nomination Committee by the Board are set out in the 
written terms of reference which are available on the Company’s website.

Membership and attendance at meetings held in 2019
The Nomination Committee was initially chaired by Alison Littley and 
then subsequently, Philip Lawrence. It comprises a majority of 
Independent Non-Executive Directors as required by the Code and 
their biographies are set out on page 54. The Committee met on two 
occasions during the year under review and the table below set out its 
members and their attendance.

Members

Philip Lawrence
Alison Littley 
Amanda Aldridge 
Keith Edelman 
Steve Wilson
Former Member
Andrew Eastgate (stepped down as a 

Director 31/5/19)

Meetings 
attended

Eligible to 
attend

2
2
2
2
2

0

2
2
2
2
2

0

Only members of the Nomination Committee are entitled to be 
present at meetings but other Directors, members of the Executive 
Team and advisers may be invited to attend. The Company Secretary 
is the Secretary to the Committee.

An annual workplan for standing items is in place which ensures that all 
of its delegated responsibilities are concluded within the year.

Board changes and appointment and re-appointment of Directors
Andrew Eastgate stepped down from the Board on 31 May 2019 
following nine years’ service.

The Committee has procedures in place with regard to maintaining a 
formal, rigorous and transparent process for Board appointments, 
ensuring that appointments to the Board are made on merit, against 
objective criteria, and promote diversity of gender, social and ethnic 
backgrounds, cognitive and personal strengths. There have been no 
appointments during the year to the Board other than Alison Littley’s 
appointment becoming effective on 1 January 2019. In the case of 
recruitment to Chairman or Non-Executive Director positions, 
following a formal skills assessment, the following procedure is used:
•  Appoint and brief an independent recruitment consultancy with no 
other connection to the Company or its directors to carry out a 
market appraisal and to present potential candidates with the 
particular skills required. Recruitment agencies for Board and 
senior management positions are selected on the basis that they 
will put forward a diverse list of candidates;

•  Consider each candidate on merit against the comprehensive 

candidate brief developed by the Committee;
Interviews and meetings with the Board;

• 

•  Committee meet / debate and agree candidate  

for recommendation to the Board; and
•  Board discuss and confirm appointment.

All Non-Executive Directors are appointed to the Board for an initial 
three-year term which may be extended by two further three-year 
terms, subject to independence and effectiveness assessments by 
the Committee and annual re-election by shareholders at annual 
general meetings. The letters of appointment of all Non-Executive 
Directors (alongside the service contracts for the Executive Directors) 
are available for inspection by any person at the Company’s registered 
office during normal office hours. Copies are also made available at 
each of the Company’s Annual General Meetings for 15 minutes prior 
to the meeting and throughout. The letters of appointment clearly set 
out the time commitment expected from each Non-Executive 
Director and this is reviewed annually by the Committee to ensure it 
remains appropriate. Each Non-Executive Director confirms at the 
time of their appointment, and each year thereafter, that they can 
continue to dedicate sufficient time to the Company’s business. 

Skills assessment
The Committee leads the process to regularly assess whether there is 
an appropriate blend of skills and experience on the Board and within 
the Executive Team to enable the implementation of the Group’s 
strategy. A full skills assessment is in the process of being undertaken. 
The Non-Executive Director skills assessment was completed in 
January 2020 alongside a review of cognitive and personal strengths. 
A detailed discussion was held on the skills and experience required 
from the appointed Non-Executive Directors to enable them to 
appropriately challenge and support the Executive Directors and 
these were then matched against the skills present on the Board. 

For the Executive Directors, the Nomination Committee has 
approved a detailed matrix which will map the existing skills and 
experience of the Executive Directors against those desired for the 
effective implementation of the Group’s strategic priorities whilst 
considering the factors affecting the long-term success and future 
viability of the Company. The matrix will be completed and presented 
to the next Committee meeting for review. 

The Committee and the Board, based on work completed to date and 
the evidence from Board meetings, have concluded that the skills and 
experience currently available are sufficient for the implementation of 
Company strategy.

Succession planning
Planning for succession is of vital importance to ensure the long-term 
effectiveness and smooth operation of the business, additionally, it 
provides the opportunity to further the Group’s diversity objectives as 
appropriate candidates present themselves. Succession planning is 
therefore a key area of focus for the Committee. 

Detailed consideration has been given to both contingency and 
long-term succession planning. 

Contingency succession planning
The aim of contingency succession planning is to identify suitable 
individuals who could assume the responsibilities of another in the 
case of sudden absence. A full review was undertaken of all Board and 
Executive Team roles and suitable individuals identified within the 
Company who, either on their own or together could effectively 
assume additional responsibilities until the incumbent returned to 
their position or a successor appointed. 

68

 
Long-term succession planning
Executive Directors and the Executive Team – the Committee has 
performed a succession planning exercise for the Executive Directors. 
With the aim of ensuring that the business’s leadership needs are met, 
the Committee considered suitable individuals who were identified as 
being able to fill each Executive Director and Executive Team position on 
a short- or medium-term basis. Development plans were proposed and 
reviewed by the Committee for each individual identified as a potential 
successor. As part of their development, all of the Executive Team are 
invited to attend Board meetings and present on items within their remit. 
In 2020 the Board intends to hold two Board meetings on site, at which 
local management will be invited to present, giving the Board a greater 
understanding of the breadth of talent across the business. 

Board Policy
In accordance with DTR 7.2.3A, the Committee confirms that a Board 
Diversity Policy is in place and was last reviewed and approved in 
January 2020 by the Board. It remains the policy that all appointments 
to the Board and Executive Team should be made on merit and 
against objective criteria. However, whilst adopting this approach, the 
Board’s diversity objective is to have a broad range of age, gender, 
approach, skills, experience and educational / professional 
backgrounds represented in senior management positions. 
Recruitment agents engaged by the Company for Board and senior 
management positions are selected on the basis that they will put 
forward a diverse range of candidates including female candidates and 
candidates from ethnic backgrounds.

Long-term succession planning
Chairman and Non-Executive Directors – the Committee annually 
reviews the length of service and independence of the Chairman and 
Non-Executive Directors to ensure compliance with the Code and plan 
for the progressive refreshment of the Board in a controlled manner. The 
Committee considered the changes on the Board during the previous 
two years and it was agreed that no further progressive refreshment was 
necessary. 

The succession planning process in the broader organisation allows 
active steps to be taken towards monitoring and increasing diversity 
not just at board and senior management level.

Board Evaluation
Detailed information on how the externally facilitated board and 
committee effectiveness reviews were conducted and the outcomes, can 
be found on page 65. The review found that this Committee is operating 
effectively and that its role and remit remained appropriate for the current 
needs of the business. The Committee discussed the findings of the 
evaluation to identify opportunities for further improvement. There was 
no finding that would influence Board composition. 

Governance
The composition and performance of the Board and its Committees 
were considered and it was concluded that the Board and each 
Committee continue to function effectively. The Committee 
considers that the balance of the Board, consisting of the Chairman, 
three Non-Executive Directors and two Executive Directors not only 
meets the provisions of the Code but will continue to provide the 
appropriate mix of experience, expertise and challenge to enable the 
Company to achieve its strategic aims. 

Retirement and Re-election of Directors
In line with the 2019 AGM and the Code, all Board members will again 
stand for re-election at the 2020 AGM. Each director has been subject to 
a performance evaluation conducted by the Chairman, with the Senior 
Independent Director discussing with the Chairman the results of his 
external review. The evaluation, amongst other items, covered the 
appropriateness of the Directors’ experience and their time 
commitment and contribution to the Board during the year. In light of the 
results of these effectiveness evaluations, the Board recommends that 
shareholders approve the resolutions to be proposed to the forthcoming 
AGM relating to the re-election of the Directors. 

Diversity and Inclusion Policy
The Company is fully committed to developing a diverse workforce 
and equal opportunities for all. The Board recognises the valuable 
contribution that diversity can bring to achieving the right mix of skills, 
experience and perspective that enables the organisation to reach its 
full potential. Steve Wilson has been appointed as champion of the 
Company’s diversity and inclusion initiatives.

Gender Diversity
The Company continues to take note of the guidance provided by the 
Hampton-Alexander Review on FTSE Women Leaders which 
recommended a voluntary target of 33% female directors in FTSE 350 
companies. Whilst the Company is a constituent of the FTSE 
SmallCap and not currently covered by this voluntary target, it is 
pleased to confirm that as at 31 December 2019, 33% of the Board, 
60% of the Executive Team (excluding Executive Directors) and 28% 
of the Executive Team and their direct reports were female. 

Whilst fully supporting the aim of increasing diversity across the Board 
and wider workforce, the Board does not currently publish specific 
targets on gender balance. 

Ethnic Diversity 
The Committee is also mindful of the best practice recommendations 
of the Parker Review that each FTSE 250 Board should have at least 
one director of colour by 2024, and the recommendations of the 
McGregor-Smith Review which include the publication of 5-year 
diversity targets. While fully supporting the aim of increasing diversity 
across the Board and wider workforce, the Board does not currently 
publish specific targets on ethnicity. 

When performing its annual review, the Board reviewed and approved 
the diversity and inclusion plan for the business. Further information is 
set out on page 49.

Advice
The Nomination Committee has access to such information and 
advice, both from within the Company and externally, at the cost of 
the Company, as it deems necessary. This may include the 
appointment of external executive search consultants, where 
appropriate. No Director is involved in any decisions regarding their 
own re-appointment or re-election including the Chairman.

Changes to Directors’ commitments are reported as they arise and 
where there is a potential conflict, they are reported to the 
Nomination Committee and considered on their individual merits. 
Appointments to the Nomination Committee are made by the Board.

This report forms part of the Corporate Governance Report and is 
signed on behalf of the Nomination Committee by:

Philip Lawrence
Chair of the Nomination Committee 
5 March 2020

Headlam Group plc  Annual Report and Accounts 2019

69

GovernanceFinancial StatementsStrategic ReportOverviewThe Committee reviewed its terms of reference and annual calendar 
in October 2019. The annual calendar allocates all responsibilities 
delegated by the Board (as set out in our terms of reference) to one or 
more Committee meetings. It additionally takes into account the 
external environment, internal operations of the business and any 
planned accounting and regulatory changes, to ensure that all of the 
areas we need to prioritise are included. We also ensure that the 
programme is sufficiently flexible to permit the Committee to 
respond quickly to any major changes in circumstances should this be 
necessary. 

In performing our duties during the year, we have complied with all 
applicable requirements of the Code and followed the best practice 
guidance set out by the FRC. We work closely with the Group 
accounting team and Auditor, helping to ensure that our financial 
reporting remains clear; accounting issues and judgements 
appropriate; and our internal control system sound and operational. 

The Committee intends, over the next year, to build on the progress 
made during 2019. Our main areas of focus during 2020 will be:
•  To continue to monitor changes in accounting and governance 
standards, assess their impact on the Group, and evolve internal 
control procedures to test operational compliance;

•  To continue our focus on developing the overall assurance and risk 
management framework, including links with the executive risk 
committee; 

•  To ensure that the finance function is evolving to include the talent 

and skills required to support the strategic and operational 
objectives in the business, through the attraction, development 
and retention of team members with the appropriate skillset; and
•  To consider the impact of the FRC revised Ethical Standard 2019 

and the implications for our policy on non-audit services.

In this report, we share some of the Committee’s discussions from the 
year including details of the Committee’s assessment of significant 
accounting matters and issues in relation to the Group’s financial 
statements. We explain why the issues were considered significant in 
order to provide context for understanding the Group’s accounting 
policies and financial statements. Additionally, we set out further 
information of how we have discharged our duties in respect of the 
year under review. 

I will be available at the AGM to answer any further questions about  
our work.

Amanda Aldridge
Chair of the Audit Committee
5 March 2020

Audit Committee Report

Amanda Aldridge Independent Non-Executive Director

Statement from the Chair of the Audit Committee 
On behalf of the Board, I am pleased to present the Committee’s 
report for the year ended 31 December 2019 and to summarise below, 
and in the report which follows, the ongoing responsibilities and 
objectives of the Committee; the work that has been carried out 
during 2019; and the priorities for 2020. I would like to thank Andrew 
Eastgate, who stood down from the Committee on retiring from the 
Board in May 2019, for his contribution to the Committee and I am 
delighted to have welcomed Alison Littley to the Committee from 
1 January 2019.

The Audit Committee is given its authority by the Board and we act in 
accordance with our written terms of reference which are available in 
full on the Company’s website. An important part of our role is to 
monitor the integrity of the Group’s financial reporting and 
management. In performing this role, we scrutinise the full and half 
yearly financial statements, and review in detail the work of the 
external auditor (the ‘Auditor’) and any significant financial judgements 
made by management to ensure they are appropriate. Another 
important part of our role is to review the risk management and 
internal control framework operating across the Group to ensure that 
risks are being carefully identified; assessed; appropriately mitigated; 
and that sound systems of internal control are operating effectively. 

An externally facilitated evaluation of the Committee’s effectiveness 
was undertaken as part of the Board Performance evaluation during 
the year. Results were initially considered by the Board at its December 
2019 meeting with those relating specifically to the Committee 
formally being considered at its meeting in March 2020. The 
evaluation results were very positive and confirmed that the 
Committee continued to operate effectively. Further information on 
the evaluation of the Audit Committee is set out on page 75.

70

 
Main role and activities undertaken
The Audit Committee met on four occasions in order to fulfil its responsibilities delegated to it by the Board and is the body responsible for 
carrying out the audit functions required by DTR 7.1.3R. The key areas of focus for the Committee are to assist the Board in fulfilling its 
corporate governance responsibilities relating to the Group’s risk management and internal control framework; financial reporting practices 
including key accounting judgements; and the external audit process.

Membership and attendance at meetings held in 2019
The Audit Committee is chaired by Amanda Aldridge and all members are independent Non-Executive Directors as required by the Code. The 
Committee has a meeting agenda linked to events in the Company’s financial calendar, meeting at a minimum twice a year before the final and 
interim results announcements and subsequent publication of the reports. The Audit Committee met four times in the year and attendance 
was as follows:

Members

Amanda Aldridge 
Keith Edelman 
Alison Littley
Former Member
Andrew Eastgate (stepped down as a Director 31/5/19)

Meetings 
attended

Eligible to 
attend

4
4
4

1

4
4
4

1

The Code additionally requires that at least one member has recent and relevant financial experience and Amanda Aldridge has fulfilled that 
role throughout the year under review. In addition, all members of the Committee are financially literate and have expertise relevant to the 
Company’s sector, gained through a variety of corporate and professional appointments (see biographies on pages 54 and 55).

The Chief Executive, Chief Financial Officer, Chairman and the Auditor also attend the Committee’s meetings at the invitation of the 
Committee Chair. Meetings of the Committee with the Auditor without the presence of management were also held during the year and the 
Committee Chair additionally holds meetings with the Lead Audit Partner. The role of Secretary to the Committee is performed by the 
Company Secretary.

In addition to attending the Audit Committee meetings, the Committee members met with operational and finance team members and other 
members of senior management appropriate to its role during the year.

Key activities of the Audit Committee during the year
The Audit Committee agrees annually a workplan which is designed to cover its terms of reference across its meetings. This has been followed 
throughout the year and the Committee, therefore, confirms that it has completed the items delegated to it throughout the year. In addition to 
matters relating specifically to its terms of reference, agendas incorporate matters arising and topical items on which the Audit Committee has 
chosen to focus. The key activities of the Audit Committee during the year in discharging its principal areas of responsibility were:

Area of responsibility

Financial Reporting

Going Concern and Viability Statement

Key Activities

•  Reviewed the half year and annual financial statements and reports, and the significant financial 

reporting estimates and judgements.

•  Reviewed the process established for ensuring that (and opined upon whether) the annual report 

and accounts is fair, balanced and understandable, and provides information necessary for 
shareholders to assess the Group’s performance, business model and strategy.

•  Assessed the impact of the adoption of IFRS16.
•  Reviewed and approved the Audit Committee Report to be published in the annual report and 

accounts.

•  Considered liquidity risk and the basis for preparing the Group’s half yearly and full year accounts 
on a going concern basis and reviewed the related disclosures in the annual report and accounts.
•  Assessed the long-term prospects of the Company, and agreed the timescale to be covered by 

the long-term viability statement for disclosure in the Annual Report and Accounts.

•  Reviewed the Viability Statement included in the annual report and accounts in the context of the 

Group’s three-year financial plan which had previously been considered by the Board.

External Audit

•  Considered and approved the audit approach and scope of the audit work to be undertaken by  

the External Auditor, and the audit fee.

•  Reviewed reports on audit findings.
•  Assessed and confirmed the independence of the Auditor.
•  Reviewed the policy for provision of non-audit services.
•  Assessed the effectiveness of the external audit.
•  Considered audit succession planning and approved the appointment of a new Audit Partner 
following the current partner’s announcement that he will move off the account during 2020.

Headlam Group plc  Annual Report and Accounts 2019

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GovernanceFinancial StatementsStrategic ReportOverviewAudit Committee Report continued

Internal Controls and Risk

•  Considered reports from management, the Auditor and other third parties on their assessment of 

the control environment.

•  Assessed the effectiveness of the Group’s internal control environment and the need for an 

internal audit function.

•  Reviewed output from the Executive Risk Committee, and considered the systems and processes 

for identifying, managing and mitigating those risks.

•  Reviewed reporting disclosures in relation to internal controls, risk management, principal risks and 

uncertainties and the work of the Audit Committee.

•  Reviewed the Whistleblowing, Fraud and Anti-Money Laundering and the prevention of Bribery 

Policies.

•  Progressed actions arising from the 2018 internal effectiveness review. 
•  Participated in the 2019 externally facilitated evaluation of its performance.
•  Received updates on general corporate governance requirements relevant to its responsibilities.
•  Reviewed the Committee’s Terms of Reference and annual workplan.

Governance

Significant financial reporting issues and areas of estimate and judgement
A key responsibility of the Committee is to consider the significant areas of complexity, management judgement and estimation that have 
been applied in the preparation of the financial statements. The Committee has received reports and recommendations from management 
and the Auditor setting out the significant areas. These areas of judgement and estimation were discussed with management during the year 
and with the Auditor, at the time the Audit Committee reviewed and agreed the Auditor’s Group audit plan, and when the Auditor presented its 
findings at the conclusion of its year-end audit. Set out below is a description of how the Committee concluded that such judgements and 
estimates were appropriate.

Carrying value of Domus goodwill
The Domus business was acquired in December 2017 at which time £23m of goodwill was recognised. The assessment of the recoverable 
amount of goodwill is a significant judgement and any impairment has the potential to be material.

The Directors performed sensitivity analysis on the estimated recoverable amounts and concluded that an impairment charge of £2.1m was 
appropriate in respect of the carrying amount of the goodwill in respect of the Domus Group of Companies Ltd.

The key assumptions used in the cash flow forecasts are considered to be revenue growth and the discount rate. The values assigned to the 
sales growth assumptions in 2021 through to 2024 are 9%, 8%, 7% and 5% respectively. The value assigned to the discount rate is 9.4%.

The Committee considered the impairment review carried out by management and discussed the basis of the key assumptions and the 
sensitivities performed. Based on this discussion and review of the Auditor’s findings, the Committee was satisfied that the approach taken by 
management was robust and that the assumptions made were reasonable.

Supplier arrangements
The Group has a significant number of rebate agreements with suppliers. These agreements can contain multiple terms or tiered arrangements 
based on the volume of goods purchased and significant amounts had not been received at the year-end.

The Audit Committee reviewed management’s calculation of amounts expected to be received. Management explained the process of 
recalculating the amounts expected to be received and confirming these balances with suppliers. The Audit Committee challenged the 
assumptions used by management and reviewed the level of cash receipts or credit notes received after the year-end. The Audit Committee is 
satisfied that the amounts recognised have been appropriately scrutinised and that the assumptions upon which the calculation was based are 
sufficiently robust.

Inventory valuation
Inventory amounts to £132.5 million and represents the Group’s second largest asset class. Inventory is held across a broad and diverse product 
range which is subject to a risk that changes in consumer tastes and demand may result in some inventory lines becoming slow-moving or 
obsolete, such that the recoverable amount is less than the carrying value.

The Audit Committee discussed the Group’s management of its inventory position and calculation of net cost and gave careful consideration 
to the gross carrying value and related provisions. Management explained to the Audit Committee that the process of determining the 
appropriate valuation of inventory entails close monitoring of inventory levels, review of relevant supplier rebates and overheads which are 
absorbed into the cost of inventory, review of the ageing profile and consideration of inventory sold for less than its carrying value.

72

 
The Audit Committee reviewed the valuation basis and challenged 
management’s assumptions. The Audit Committee was satisfied that 
the significant assumptions used for determining the valuation of 
inventory had been appropriately scrutinised and challenged and were 
sufficiently robust.

IFRS16 
The Group adopted IFRS16 during the year under review. Given the 
number of leases held by the Group there was an increased risk in 
respect of the completeness and accuracy of lease liabilities on 
adoption of the new standard.

Valuation of employee benefit liabilities
In the UK, the Company operates a defined benefit pension scheme 
(the ‘Scheme’), further details of which are set out in note 21 to the 
financial statements. During the year under review the Company 
undertook a consultation exercise and has agreed to close the Scheme 
to future accrual from 31 March 2020 (the ‘Closure Date’). At 
31 December 2019, the Scheme had assets of £114.5 million and 
liabilities, measured on an IAS 19 basis, of £116.7 million, with a net 
deficit of £2.2 million. As set out in note 21 to the financial statements, 
the Scheme liabilities are calculated by estimating the amount of 
benefit that employees have earned for their service in current and 
until 31 March 2020. This estimation requires making certain 
assumptions, notably in relation to inflation rates, mortality rates and 
the discount rate to apply to determine present value. The selection of 
these assumptions is subjective and small changes in these 
assumptions can materially impact the net IAS 19 deficit reported in 
the statement of financial position. The assumptions adopted by 
management are set out in note 21 to the financial statements.

In selecting the assumptions, management took advice from the 
Group’s external actuary and considered the appropriateness of this 
advice in light of the specific circumstances of the Scheme. 
Management highlighted to the Audit Committee how they arrived at 
the key assumptions. 

The Audit Committee considered the views and procedures of the 
Auditor, which entailed a benchmarking of management’s 
assumptions with the Auditor’s expectations.

The Audit Committee reviewed management’s assumptions and 
were satisfied that they had been appropriately scrutinised and 
challenged and were robust. They also reviewed the sensitivity 
analysis set out in note 21 to the financial statements and consider it 
to be appropriate. 

Non-underlying items
The Group accounting policy for non-underlying items states that 
performance measures will be presented which exclude items which by 
virtue of their nature, size or expected frequency, warrant separate 
additional disclosure in the financial statements in order to fully 
understand the underlying performance of the Group. Management 
must exercise judgements in deciding whether items should be treated 
as non-underlying by reference to this policy.

The Committee considered the presentation of non-underlying items 
in accordance with the Group accounting policy. The Committee 
received reports from management and the Auditor, outlining the 
judgements applied. The most significant items treated as non-
underlying are in respect of the impairment of Domus goodwill, 
amortisation of acquired intangible assets, acquisition related 
expenses, and the remeasurement and finance costs on deferred and 
contingent consideration. The Committee concluded that the 
disclosure of the non-underlying items was sufficient for the user of 
the accounts to understand the nature of the items and reason for 
their treatment as non-underlying.

An exercise was undertaken by management to identify lease 
commitments subject to IFRS16 and to ensure that the data used for 
the assessment of the underlying assets and lease liabilities was 
accurate and complete.

The Audit Committee considered this process and the new reporting 
disclosures. The Audit Committee also considered the views and 
procedures undertaken by the Auditor to assess the completeness 
and accuracy of management’s calculations.

Following these considerations, the Audit Committee concluded that 
management’s response to the implementation of IFRS16 and the 
associated processes undertaken had been appropriate and sufficient 
to underpin accurate and sufficient reporting of the financial  
implications.

Misstatements
Management reported to the Audit Committee that they were not 
aware of any material misstatements or immaterial misstatements 
made intentionally to achieve a particular presentation. The Auditor 
reported to the Audit Committee the misstatements that had been 
found in the course of the audit work and no material amounts remain 
unadjusted. The Audit Committee confirmed that it was satisfied that 
the Auditor’s responsibilities had been fulfilled with diligence and 
professional scepticism.

Risk management and internal control
The Board has ultimate responsibility for effective management of risk 
for the Group including determining its risk appetite and identifying 
key strategic and emerging risks. An overview of the risk management 
process and the principal risks and uncertainties identified is set out 
on pages 34 to 36. The Executive Risk Committee serves as a 
governance body to provide oversight, review and challenge of the risk 
management processes, and to confirm that appropriate and 
proportionate risk management procedures are in place. The work of 
the Executive Risk Committee is reviewed by the Board. The role of 
the Audit Committee in risk management is to monitor and review 
assurance provided via the Executive Risk Committee, including over 
any non-financial internal controls and management systems 
requested by the Board.

In supporting the Board to assess the effectiveness of risk 
management and internal control process, the Audit Committee relies 
on a number of different sources including reports provided by 
management and the assurance provided by the Auditor and other 
third parties in specific risk areas. Additionally, the Audit Committee 
receives reports from the Auditor on matters identified in the course 
of its statutory audit work. The Audit Committee also takes into 
account the resources within the finance team including the structure 
of the team, and the qualifications, experience and competence of the 
people within it.

Headlam Group plc  Annual Report and Accounts 2019

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GovernanceFinancial StatementsStrategic ReportOverviewAudit Committee Report continued

During the year the Committee received reports on and/or 
considered the following:
(i)  Management’s follow up on control recommendations raised by 

the Auditor. 

(ii)  Monitoring progress with implementation of recommendations 
made by third parties for strengthening the IT infrastructure and 
reducing risk of cyber-attack. 

(iii) Internal control review work undertaken by the finance team at 

each location in the Group. 

(iv) Structure, qualifications, competence and experience of the 

finance team. 

The Group’s control framework has developed over many years and is 
intended to manage rather than eliminate the risk of failure to achieve 
business objectives and can only provide reasonable and not absolute 
assurance against material misstatement or loss. The control 
framework is evolving in line with the strategic objectives outlined on 
page 20 and monitoring this will be a key element of the Committee’s 
focus in 2020.

The Audit Committee was satisfied that the reporting disclosures in 
respect of internal controls and risk management are a fair 
representation of the Group’s position.

Internal audit
The Audit Committee undertook an assessment of the need for a 
Group internal audit function during the year. In the absence of a 
formal internal audit function, assurance was provided to the 
Committee in the form of internal control audits undertaken by the 
Group finance team; various additional reports provided by 
management; assurance reporting from third parties and internal 
self-certification reports. Following detailed consideration of the 
assurance available, the Audit Committee considers that the Group’s 
accounting team control systems and associated procedures are 
adequate for the business and therefore does not currently propose 
to introduce a formal Group internal audit function.

External Auditor
Each year the Audit Committee reviews the appointment and 
performance of the Auditor and considers their independence and 
objectivity, taking into account all appropriate guidelines.

PwC was appointed as Auditor in 2016 following a full tender exercise. 
Mark Smith has been the lead audit partner since PwC’s appointment 
and accordingly this is his fourth year in that role. Mark Smith has 
indicated his intention to step down as lead audit partner following the 
audit of the 2019 Annual Report and Accounts. Gill Hinks was 
proposed by PwC to replace Mark and following interviews with the 
Chair of the Audit Committee and the Chief Financial Officer, was 
appointed to the role and will serve with effect from the conclusion of 
the AGM in May 2020. She will serve as lead audit partner for a 
maximum of five years, in accordance with current professional 
standards. During the year, the Audit Committee considered 
conducting a tender of its external audit to coincide with the change of 
the audit partner, however, following review of the quality and 
effectiveness of the audit, the change of the partner was considered 
preferable at this time, recognising that under current FRC guidance it 
will be due to retender its audit for the 2026 year-end. The Audit 
Committee will continue to monitor the performance of the Auditor 
during this time and make recommendations accordingly.

The Auditor has processes in place to ensure that independence is 
maintained and has written to the Audit Committee confirming that, 
in their opinion, they remain independent within the meaning of the 
relevant regulations on this matter and their professional standards.

74

Non-audit services
The Audit Committee has the specific task of keeping the nature and 
extent of non-audit services provided by the Auditor under review in 
order to ensure that objectivity and independence are maintained. 
The Audit Committee recognises that there are occasions when it is 
advantageous to use the Auditor to undertake non-audit services, as 
it may improve the quality of the audit and reduce cost and complexity 
for the Company. The Committee has approved a policy for the 
provision of non-audit services by the auditor which it has reviewed 
during the year. Under this policy and in line with the EU Audit 
Directive, non-audit fees paid to the Auditor should not exceed 70% of 
the audit fee. During the year under review £8,731 was paid to the 
Auditor for non-audit services out of a total fee of £360,131. The 
non-audit fees represented the provision of business development 
support to the Group’s Swiss subsidiary. 

Under the policy, the Audit Committee is required to authorise all 
non-audit services as it did regarding the non-audit services described 
above. The policy prescribes services which the Auditor is prohibited 
from providing including, amongst other things: taxation services; 
bookkeeping and payroll; designing and implementing internal control 
or risk management procedures relating to financial information or IT; 
valuation services; certain legal services; and internal audit. A full 
breakdown of audit and non-audit fees is provided in note 3 to the 
Financial Statements.

The Audit Committee notes the Revised Ethical Standard issued by 
the FRC in December 2019 and will consider it’s impact on it’s policy 
for the provision of non-audit services in addition to any wider 
impacts.

Effectiveness of External audit
The scope of the external audit for the 2019 Annual Report was 
presented by the Auditor to the Committee in October 2019. The 
Committee had the opportunity to discuss and challenge the audit 
plan to gain a good understanding of the key elements.

The Committee assesses the effectiveness of the Auditor during the 
year on the basis of meetings with management and carries out a 
formal review of its performance after the year-end audit is 
completed. In undertaking this assessment, the Audit Committee 
considers a number of factors which include the experience and 
tenure of the audit partner, the completion of the agreed audit plan, 
the professional skepticism displayed as part of the audit process, 
robustness and perceptiveness of the Auditor in handling of key 
accounting judgements and the interaction between management 
and the Auditor.

The Audit Committee has independent access to the Auditor, and the 
Auditor has direct access to the Chair of the Audit Committee outside 
formal Audit Committee meetings. At each meeting there is an 
opportunity for the Auditor to discuss matters with the Audit 
Committee, without executive management being present.

The Audit Committee is satisfied with the independence, objectivity 
and effectiveness of the Auditor and recommends PwC to be 
reappointed by the shareholders at the forthcoming AGM.

Interaction with the FRC
The Company can confirm that during the year under review it had no 
interaction with the FRC’s Corporate Reporting Review Team or its 
Audit Quality Review Team.

 
Committee effectiveness review
The effectiveness of the Audit Committee was evaluated this year as 
part of the Board Performance evaluation process. Details of this can 
be found on page 65. The review found that the Committee is 
operating effectively and that its role and remit remained appropriate 
for the current needs of the business. The Committee discussed the 
findings of the evaluation to identify opportunities for further 
improvement.

Summary
The Audit Committee has concluded, as a result of its work during the 
year, that it has acted in accordance with its terms of reference and 
fulfilled its responsibilities.

This report forms part of the Corporate Governance Report and is 
signed on behalf of the Audit Committee by: 

Amanda Aldridge
Chair of the Audit Committee
5 March 2020

Fair, balanced and understandable
The Audit Committee undertook a detailed review of the drafting and 
preparation process of the Annual Report and Accounts to support its 
deliberations on whether the 2019 Annual Report and Accounts were 
fair, balanced and understandable. The drafting and preparation 
process involved various teams and individuals within the Group 
including Executive Directors, Finance Team, Director of 
Communications, senior managers of the businesses and Company 
Secretary working together with support and advice from the 
Company’s advisers. This collaborative approach helped to ensure a 
consistent and detailed approach between the Strategic Report, the 
Governance section and the Financial Statements. At its meeting in 
March 2020, the Audit Committee deliberated on whether the 2019 
Annual Report and Accounts were fair, balanced and understandable. 
Following detailed consideration of all sections, the Audit Committee 
concluded that the 2019 Annual Report and Accounts contained an 
accurate reflection of the Company’s performance and business 
model, correctly reflected its strategy, and included consistent 
messaging throughout. It, therefore, recommended to the Board that 
the 2019 Report and Accounts reflect a fair, balanced and 
understandable assessment of the Company’s position and 
prospects and contained sufficient information for shareholders to 
assess the Company’s position, performance, business model and 
strategy.

Viability statement
The Audit Committee assessed the Group’s resilience to the principal 
risks and uncertainties by consideration of a paper which included 
stress testing forecasts through the application of adverse scenarios. 
These scenarios included (A) a reduction in market demand whilst 
there is ongoing inflationary fixed cost pressure and (B) an economic 
crisis similar to that experienced in 2008, both modelled over a 
three-year period. The testing indicated that the Group would be able 
to operate within its current facilities and meet its financial covenants, 
however the scenario based on a severe economic environment did 
require management to take swift action to manage the cost base in 
mitigation. The Audit Committee was therefore comfortable that the 
Group would maintain resilience in the event such scenarios occurred 
and concluded that there was a reasonable expectation that the 
Group would continue to operate and meet its liabilities over a 
three-year period. The Audit Committee agreed that the long-term 
viability assessment should continue to be performed over a three-
year timespan. This conclusion was communicated and 
recommended to the Board for approval.

The viability statement is shown on page 37.

Whistleblowing policy, Fraud and the Bribery Act
The Group has in place a whistleblowing policy that sets out the formal 
process by which an employee of the business may, in confidence, 
raise concerns about possible improprieties in financial reporting or 
other matters. During the year, the Audit Committee and the Board 
reviewed the Whistleblowing Policy and found that it remained 
appropriate and was operating effectively.

The Group also has in place a procedure for detecting fraud and 
systems to prevent a breach of anti-bribery legislation. The Group is 
committed to a zero-tolerance position with regard to bribery. The 
Anti-Corruption and Bribery, and Fraud and Anti-Money Laundering 
policies were considered by the Committee during the year and 
approved in October 2019.

Headlam Group plc  Annual Report and Accounts 2019

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GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report

In the meantime, the Committee believes that the current framework 
continues to be effective and that no significant changes are required 
at this stage. We operate a simple and transparent structure 
comprising salary, annual bonus, single long-term incentive plan, 
benefits and pension, subject to stretching performance conditions. 
Incentive pay is subject to withholding and recovery provisions, part of 
any annual bonus payment is deferred into shares for a period of time, 
a post-vesting holding period operates for the long-term incentive 
plan and significant share ownership guidelines apply. These features 
enhance the alignment of interest between our Executive Directors 
and shareholders and contribute to an appropriate level of risk 
mitigation.

The one substantive change to the Policy that we are proposing 
relates to Executive Director pension provision. Under the revised 
Policy the pension contribution level for new Executive Director 
appointments will fall from the current maximum of 15% of salary to 
the level available to the majority of the workforce. We will consider our 
approach to current Executive Director pension provision as part of 
the Policy Review. This important change will bring our policy into 
alignment with the provisions of the 2018 UK Corporate Governance 
Code (the ‘Code’) in this regard.

Our current approach to incentives ensures that Executive Directors 
would normally continue to have significant interest in Company 
shares for a period following cessation of employment. Under our 
current policy they will not normally be entitled to accelerated vesting 
of their unvested share awards. In addition, for LTIP awards, the 
post-vesting holding period will also continue to operate. However, we 
are aware some shareholders are advocating the adoption of specific 
post-cessation shareholding requirements linked to the 
in-employment guideline. Therefore, we will be implementing 
appropriate changes to this element as part of the Policy Review later 
in the year.

Business performance and incentive out-turn for 2019
For 2019, the Executive Directors had a maximum annual bonus 
opportunity equal to 125% of base salary, with the bonus assessed, 
75% of bonus opportunity against the Company’s underlying profit 
before tax performance metric and 25% against non-financial / 
strategic targets as shown in the table on page 89. Threshold 
performance was achieved in respect of the underlying profit before 
tax performance metric leading to a bonus payment of 32% salary for 
this element. The non-financial / strategic targets are fully disclosed 
on page 89 along with the extent to which they have been achieved. A 
bonus payment of 25% salary will be paid for this element. A total 
bonus payment of 57% salary will therefore be paid out of a total 
bonus opportunity of 125% salary.

Awards granted under the PSP in 2017 will vest with respect to 
performance for the financial year ended 31 December 2019. The 
awards were subject to two performance conditions, based on 
underlying EPS growth (80% of the award) and relative TSR (20% of 
the award). The combined assessment of the two performance 
conditions means that 5.7% of the awards will vest, as shown on page 
90.

Discretion
The Remuneration Committee is conscious of its role in ensuring that 
remuneration is appropriate when considering the performance of the 
business and the individual directors. During the year it considered the 
formulaic outcomes of the annual bonus plan and the long-term 
incentive plan and was satisfied that the payments made under these 
incentive schemes were appropriate. Therefore, no discretion has 
been exercised during the year. 

Alison Littley Chair of the Remuneration Committee

Statement from the Chair of the Remuneration Committee
On behalf of the Board, for the first time as Chair of the Remuneration 
Committee, I am pleased to present the Directors’ Remuneration 
Report for 2019. The Report includes my Annual Statement, a revised 
Directors’ Remuneration Policy (‘Policy’) and the Annual Report on 
Remuneration for the financial year ended 31 December 2019. The 
Directors’ Remuneration Report, excluding the Policy, will be subject 
to an advisory shareholder vote at the Annual General Meeting on 
22 May 2020. The proposed Policy will be subject to a binding vote at 
the same meeting. The new Policy, subject to approval by 
shareholders, will be in place for three years from the forthcoming 
AGM or until an alternative Policy is approved in a general meeting.

Remuneration Policy Review
Shareholders approved our current Remuneration Policy at the 2017 
AGM, with over 99% of votes cast in favour. The three-year term of the 
current Policy is due to expire in 2020, as a result of which, we are 
required to seek approval for a new Policy at the 2020 AGM. 

The Board has recently completed a strategic review of the business, 
the outcome of which has been critical in determining how best to 
optimise the new Policy in support of delivering the Group’s future 
ambition. However, due to the timing of the review, the Remuneration 
Committee was unable to take account of its full conclusions when 
reviewing the Policy, ahead of the expiry of its three-year term. 
Therefore, it is our intention to conduct a full review of the Policy 
during the course of 2020. This will ensure the Policy and Group 
strategy are effectively aligned. If appropriate, we will seek to consult 
shareholders during 2020 if further changes to the Policy are 
considered necessary. 

76

 
Remuneration for 2020
The Executive Directors received an increase in base salary of 2% 
effective 1 January 2020, in line with the 2020 award to all UK 
employees. Neither the Chairman, nor the Non-Executive Directors 
received a fee increase for 2020.

The framework for operating our annual bonus and PSP in 2020 will be 
generally consistent with our approach in 2019. Maximum bonus 
potential will remain at 125% of salary but with 100% of the annual 
bonus opportunity being based on a sliding scale underlying profit 
before tax target albeit the Committee will also consider progress 
made against the strategy when assessing any payouts. The PSP 
awards will again be made at 80% of salary and vesting will be based 
80% on EPS and 20% on relative TSR. The combination of a holding 
period requirement under the PSP, the deferral into shares under the 
annual bonus scheme and the shareholding guidelines will continue to 
provide alignment between the interests of Executive Directors and 
shareholders and with the delivery of the strategy.

Taking account of the revised 2018 UK Corporate 
Governance Code
In reviewing our Policy during the course of 2019 and in planning for its 
implementation in 2020, we have been careful to take full account of 
the provisions of the Code. The Code will continue to be a key 
touchstone when we further review the Policy in 2020. 

In summary, with regard to how we have sought to comply with the six 
factors outlined in Provision 40 of the Code, we think the following are 
worthy of particular note:

•  Clarity – Our Policy is transparent and well understood by our 
senior executive team. It has been clearly articulated to our 
shareholders and representative bodies (both on an ongoing basis 
and during consultation when changes are being made).

•  Simplicity – A key objective of the Committee is to ensure that our 
remuneration framework is straightforward to communicate and 
operate. 

•  Risk – Our Policy has been designed to ensure that it is aligned with 

the Board’s risk appetite. Any inappropriate risk-taking is 
discouraged and mitigated through (i) the operation of 
arrangements that provide an appropriate balance of fixed pay to 
short- and long-term incentive pay and with multiple performance 
measures operating based on a blend of financial targets, which are 
underpinned by key strategic objectives, and shareholder return 
targets, (ii) the significant proportion of long-term share-based pay 
in our packages (together with the operation of significant 
shareholding guidelines) and (iii) the operation of robust recovery 
and withholding provisions.

•  Predictability – Our incentive plans are subject to individual caps, 
with our share plans also subject to market standard dilution limits. 
The Remuneration Committee has full discretion to alter the 
pay-out levels or vesting outcomes to ensure payments are 
appropriately aligned with the underlying performance of the 
Company. 

•  Proportionality – There is a clear link between individual awards, 
delivery of strategy and our long-term performance. Ensuring our 
Executive Directors are not rewarded for failure underscores our 
approach (e.g. through the significant proportion of our packages 
based on long-term performance targets linked to the KPIs of the 
Company, our ability and openness to the use of discretion to 
ensure appropriate outcomes, and the structure of our Executive 
Directors’ contracts).

•  Alignment to culture – Our aim is to align our Remuneration Policy 
to Company culture and this will be a key consideration when we 
review our Policy later in 2020. We strive to instil a sustainable 
performance culture at the management level that cascades 
throughout the Company. The Board sets the framework of KPIs 
against which we monitor the performance of the Company and 
the Remuneration Committee links the performance metrics of 
our incentive arrangements to those KPIs. We are keen to foster a 
culture of share ownership throughout the Company and operate 
UK employee share scheme arrangements in pursuit of this 
objective. 

Shareholder views and voting outcomes
We conducted a consultation exercise with our larger shareholders 
early in 2020 on the Policy to be proposed to shareholders at the AGM. 
The consultation also set out our proposals for the operation of the 
policy in 2020.

Whilst feedback on the Committee’s approach was generally very 
positive, the Committee will review the Company’s approach to 
pension provision and the implementation of post-cessation 
shareholdings during the 2020 review in light of a number of 
comments received.

The Committee was pleased with the level of support received for the 
advisory vote on the Remuneration Report at the 2019 AGM with 99% 
of votes cast in favour, and hope we will again receive your support for 
the resolutions relating to remuneration at the forthcoming AGM.

We remain committed to a responsible approach to executive pay, as I 
trust this Directors’ Remuneration Report and new Policy 
demonstrates. As always, I am happy to meet or speak with 
shareholders if there are any questions or feedback on our approach 
to executive remuneration.

Alison Littley
Chair of the Remuneration Committee
5 March 2020

Headlam Group plc  Annual Report and Accounts 2019

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GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

DIRECTORS’ REMUNERATION POLICY
This part of the Directors’ Remuneration Report sets out the 
Directors’ Remuneration Policy for the Company. The three-year 
approval of our current Remuneration Policy by shareholders expires 
in 2020 and, as a result, we are seeking approval for a new Policy at the 
AGM in 2020. The Policy in this report will therefore be put to a binding 
shareholder vote at the AGM on 22 May 2020 and will take formal 
effect from that date, subject to shareholder approval. The Policy will 
formally apply for three years beginning on the date of approval unless 
a new Policy is presented to shareholders in the interim. Following 
approval all payments to Directors will be consistent with the approved 
Policy.

Considerations when determining the remuneration policy
The overarching objective of the remuneration policy is to promote 
the long-term success of the Group. In seeking to achieve this 
objective the policy has been designed based on the following key 
principles:
•  To operate remuneration arrangements which are simple and 
transparent, and which help to build and maintain a sustainable 
performance culture;

•  To appropriately align executive reward with the Group’s strategic 

objectives and the delivery of value to shareholders; 

•  To promote appropriately the long-term success of the Group, and 

to not pay more than is necessary in doing so; and 

•  To have a competitive mix of base salary and short and long-term 

incentives, with an appropriate proportion of the package 
determined by the rigorous application of stretching targets linked 
to the Group’s performance. 

When designing the policy, the Remuneration Committee takes into 
account the provisions of the 2018 UK Corporate Governance Code 
and other good practice guidelines from institutional shareholders 
and shareholder bodies.

Consideration of employment conditions elsewhere in the Group
In setting remuneration for the Executive Directors, the Committee 
takes note of the overall approach to reward for employees in the 
Group. Salary increases will ordinarily be (in percentage of salary 
terms) no higher than those of the wider workforce. Whilst employees 
are not formally consulted on executive remuneration, a number of 
them are shareholders and as such are able to exercise their influence 
along with other shareholders. Additionally, the Company operates an 
Employee Forum at which aspects of remuneration across the Group 
will be discussed. The Chair of the Remuneration Committee is a 
member of the Employee Forum and as such receives feedback on 
remuneration matters directly from other Forum members. The 
Group People Director updates the Remuneration Committee 
periodically on remuneration arrangements and employment 
conditions across the Group. 

Shareholder views
The Committee is committed to an ongoing dialogue with 
shareholders and welcomes feedback on Executive and Non-
Executive Directors’ remuneration. The Committee will seek to 
engage directly with larger shareholders and their representative 
bodies should any material changes be made to the Policy. The 
Committee also considers shareholder feedback received in relation 
to the remuneration-related resolutions each year following the AGM. 
This, plus any additional feedback received from time to time, is then 
considered as part of the Committee’s annual review of remuneration 
policy and its implementation. 

Changes to the remuneration policy approved at the 2017 AGM
As outlined in the Remuneration Committee Chair’s annual statement 
on page 76, the Board recently finalised a review of Group strategy and 
associated strategic objectives. The outcome of this review will be key 
to helping to shape the Committee’s full thinking on how the 
remuneration policy can best support the delivery of the Group’s 
future strategic ambitions. However, due to the timing of the recent 
completion, the Committee has not been in a position to take full 
account of its conclusions when reviewing the remuneration policy 
during the course of 2019 and early 2020, ahead of the expiry of its 
three-year term. As a result, it is our intention to conduct a full review 
of the remuneration policy during the course of 2020. If appropriate, 
we will seek to consult shareholders during 2020 if further changes to 
the policy are considered necessary. 

In the meantime, the Committee believes that the current 
overarching framework continues to be effective and that no 
significant changes are required at this stage. However, some minor 
amendments have been proposed in order to ensure that the policy is 
sufficiently flexible to operate effectively over the next policy period, 
aligned with the Code, and to provide additional clarity on how we 
operate our policy in some areas. Specifically, the policy incorporates 
additional flexibility with regard to the specific measures and 
weightings which will be used for the bonus and LTIP to ensure that 
any measures and targets are fully aligned with the Group’s strategic 
objectives.

In addition, we are proposing to change our approach to Executive 
Director pension provision. We are proposing a reduction in the 
pension contribution level for new Executive Director appointments 
from the current maximum of 15% of salary to a level which is aligned 
with the prevailing pension contribution (in percentage of salary terms) 
available to the majority of the workforce. This important change will 
bring our policy into alignment with the provisions of the Code in this 
regard.

78

 
Policy table for Executive Directors

Component

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Base salary To provide a 

competitive base salary 
for the market in which 
the Group operates to 
attract and retain 
Executives of a suitable 
calibre.

Salaries are usually reviewed 
annually, with any increases typically 
effective 1 January. 

Salaries are typically set after 
considering:
•  pay and conditions elsewhere  

in the Group;

•  overall Group performance;
individual performance and 
• 
experience;

•  progression within the role; and
•  competitive salary levels in 

companies of a broadly similar 
size and complexity and market 
forces.

Although there are no formal 
performance conditions, any 
increase in base salary is only 
implemented after careful 
consideration of individual 
contribution and performance 
and having due regard to the 
factors set out in the 
Operation column of this 
table.

While there is no maximum 
salary, increases will normally 
be in line with the typical range 
of salary increases awarded (in 
percentage of salary terms) to 
the wider workforce.

Larger salary increases may be 
awarded to take account of 
individual circumstances, such 
as:
•  where an Executive 
Director has been 
promoted or has had a 
change in scope or 
responsibility;

•  where the Committee has 
set the salary of a new hire 
at a discount to the market 
level initially, a series of 
planned increases can be 
implemented over the 
following few years to bring 
the salary to the 
appropriate market 
position, subject to 
individual performance;
•  where there has been a 

change in market practice; 
or

•  where there has been a 
significant change in the 
scale of the role or the size 
and/or complexity of the 
business.

Increases may be 
implemented over such time 
period as the Committee 
deems appropriate.

Headlam Group plc  Annual Report and Accounts 2019

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GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

Component

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Benefits

To provide broadly 
market competitive 
benefits as part of the 
total remuneration 
package.

Not applicable.

Executive Directors receive 
benefits in line with market practice, 
and these include life assurance, 
private medical insurance, company 
car or car allowance and, where 
relevant, relocation expenses. 
Executive Directors are also 
provided with the opportunity to 
join any HMRC approved all-
employee share plan arrangements 
on the same basis as other 
employees.

Whilst the Committee has not 
set an absolute maximum on 
the level of benefits Executive 
Directors may receive, the 
value of benefits is set at a 
level that the Committee 
considers appropriate against 
the market and provides a 
sufficient level of benefits 
based on individual 
circumstances.

Executive Directors will be eligible 
for any other benefits which are 
introduced for the wider workforce 
on broadly similar terms and other 
benefits might be provided from 
time to time based on individual 
circumstances and if the 
Committee decides payment of 
such benefits is appropriate.

Any reasonable business-related 
expenses can be reimbursed (and 
any tax thereon met if determined 
to be a taxable benefit).

The Group may offer participation 
in a defined contribution pension 
plan or may permit Executive 
Directors to take a cash supplement 
in lieu of pension up to the same 
value.

Retirement  
benefits

To provide employees 
with long-term savings 
to allow for retirement 
planning.

Not applicable.

For newly appointed Executive 
Directors, maximum defined 
contribution or cash allowance 
in lieu of pension is limited to 
the contribution level available 
to the majority of the 
workforce (in percentage of 
salary terms) prevailing at the 
time of hire or promotion.

Incumbent Executive 
Directors may receive a 
defined contribution or cash 
allowance of up to 15% of base 
salary.

80

 
Component

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Annual  
bonus

Rewards performance 
against targets which 
support the strategic 
direction of the Group. 
Bonus deferral provides 
a retention element 
through share 
ownership and direct 
alignment with 
shareholders’ interests.

Maximum annual bonus 
opportunity is 125% of base 
salary.

Targets are set annually with 
measures linked to the 
Group’s strategy and aligned 
with key financial, strategic 
and/or individual targets.

The majority, if not all, of the 
annual bonus will be assessed 
against key financial 
performance metrics of the 
business and any balance will 
be based on non-financial 
strategic/personal objectives.

A graduated scale of targets is 
set for each measure, with up 
to 10% of each element 
payable for achieving the 
relevant threshold 
performance level and 100% 
of maximum potential for 
achieving stretch 
performance.

The Committee has discretion 
to amend the pay-out should 
any formulaic output not 
reflect the Committee’s 
assessment of overall 
business performance.

Awards are based on performance 
typically measured over one year.

Pay-out levels are determined by 
the Committee after the year end 
based on performance against 
pre-set targets.

Executive Directors will defer at 
least one-third of any bonus award 
into shares, typically for a two-year 
period. The Committee may decide 
to pay the whole of the bonus 
earned in cash where the amount to 
be deferred would, in the opinion of 
the Committee, be so small as to 
make deferral administratively 
burdensome. Deferred shares will 
typically take the form of nil-cost 
share options but may be 
structured as an alternative form of 
share award.

Deferred bonus awards may be 
granted on the basis that the 
participant shall be entitled to an 
additional benefit (in cash or shares) 
in respect of dividends paid over the 
deferral period, calculated on such 
basis as the Committee shall 
determine.

The vesting of the deferred shares 
is not subject to the satisfaction of 
any additional performance 
conditions.

The Committee has the right to 
apply malus and/or clawback (in 
respect of both the cash and 
deferred elements of bonuses) in 
the event of certain defined 
circumstances.

The annual bonus plan includes 
provisions which enable the 
Committee (in respect of both the 
cash and the deferred elements of 
bonuses) to recover or withhold 
value in the event of certain defined 
circumstances.

Headlam Group plc  Annual Report and Accounts 2019

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GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

Component

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Performance 
Share Plan 
(‘PSP’)

To incentivise Executive 
Directors, and to deliver 
genuine long-term 
performance-related 
pay, with a clear line of 
sight for Executives and 
direct alignment with 
shareholders’ interests.

The normal maximum PSP 
award is 100% of salary in 
respect of a financial year.  
The normal maximum award 
limit will only be exceeded in 
exceptional circumstances 
such as on the recruitment of 
an Executive Director and is 
subject to an overall limit of 
200% of salary in respect of a 
financial year.

PSP awards to the current 
Executive Directors in respect 
of 2020 will be 80% of salary.

Awards will be in the form of nil-cost 
share options, conditional shares or 
other such form as has the same 
economic effect. 

Awards will be granted with vesting 
dependent on the achievement of 
performance conditions set by the 
Committee, with performance 
normally measured over at least a 
three-year performance period.

Awards will usually be subject to a 
two-year holding period following 
the end of the performance period, 
and shares will typically not be 
released to participants until the 
end of any such holding period.

Awards under the PSP may be 
granted on the basis that the 
participant shall be entitled to an 
additional benefit (in cash or shares) 
in respect of dividends paid over the 
holding period. This amount shall be 
calculated on such basis as the 
Committee determines.

The PSP includes provisions which 
enable the Committee to recover or 
withhold value in the event of 
certain defined circumstances.

PSP awards currently vest 
based on performance against 
a mix of financial targets and 
relative TSR performance 
targets set and assessed by 
the Committee in its 
discretion. Financial targets 
currently determine vesting in 
relation to at least 50% of 
awards.

A maximum of 25% of any 
element vests for achieving 
the threshold performance 
target and 100% for maximum 
performance.

Any vesting is also subject to 
the Committee being satisfied 
that the Company’s 
performance on the headline 
measures is consistent with 
underlying business 
performance and the vesting 
outcome may be reduced if 
deemed appropriate.

Performance metrics and 
weightings are reviewed 
annually and may be varied for 
future award cycles as 
appropriate to reflect the 
prevailing strategic priorities of 
the Group at that time.

Non-Executive Directors (including the Chairman)

Component

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Annual Fee To attract individuals 

with appropriate 
knowledge and 
experience.

Not applicable

Fees are normally reviewed annually 
taking into account factors such as 
the time commitment and 
contribution of the role and market 
levels in companies of comparable 
size and complexity. 

The Chairman is paid an all-inclusive 
fee for all Board responsibilities.

Fees for the other Non-Executive 
Directors may include a basic fee and 
additional fees for further 
responsibilities (for example, 
chairmanship of Board committees 
or holding the office of Senior 
Independent Director).

In exceptional circumstances, if there 
is a temporary yet material increase in 
the time commitments for Non-
Executive Directors, the board may 
pay extra fees on a pro rata basis to 
recognise the additional workload.

Neither the Chairman nor the 
Non-Executive Directors 
participate in any of the Group’s 
performance related schemes 
(i.e. annual bonus or incentive 
arrangements). Nor do they 
receive any pension or private 
medical insurance or taxable 
benefits, other than the 
potential to receive gifts at the 
end of a long-standing term of 
appointment.

Non-Executive Directors may 
be eligible to receive benefits 
such as the use of secretarial 
support, travel costs or other 
benefits that may be 
appropriate and the Company 
repays any reasonable 
expenses that a Non-Executive 
Director incurs in carrying out 
their duties as a director, 
including any tax liabilities 
thereon, if appropriate.

82

 
Explanation of performance measures chosen
Performance measures for the annual bonus are selected annually to align with the KPIs and prevailing strategic imperatives of the Group, and 
the interests of shareholders and other stakeholders. Financial measures (e.g. underlying profit before tax) will be used for a majority of the 
bonus with any remainder based on key strategic and/or personal objectives designed to ensure that Executive Directors are incentivised to 
deliver across a range of objectives. ‘Target’ performance is typically set in line with the business plan for the year, with threshold to stretch 
targets set around this based on a sliding scale which takes account of relevant commercial factors. Only modest rewards are available for 
delivering threshold performance levels, with rewards at stretch requiring material outperformance of the business plan. Details of the specific 
measures used for the annual bonus are set out in the annual report on remuneration.

Performance measures for the PSP are selected in order to provide a robust and transparent basis on which to measure the Group’s 
performance, to demonstrably link remuneration outcomes to delivery of the business strategy over the longer term, and to provide strong 
alignment between senior management and shareholders. In achievement of these aims, PSP awards granted in respect of 2020 will be based 
on underlying basic Earnings Per Share (‘EPS') and relative Total Shareholder Return (‘TSR’). EPS is currently a critical KPI for the Group, 
supporting a focus on profitability and growth. TSR is aligned with the Group’s focus on creating value for our shareholders. However, the policy 
provides for Committee discretion to alter the PSP measures and weightings to ensure they can continue to facilitate an appropriate 
measurement of performance over the life of the policy, taking account of any evolution in the Group’s strategic ambitions.

When setting performance targets for the bonus and PSP, the Committee will take into account a number of different reference points, which 
may include the Group’s business plans and strategy, external forecasts and the wider economic environment. 

The Committee retains discretion to amend the bonus pay-out and to reduce the PSP vesting level if any formulaic outcome is not reflective of 
the Committee’s assessment of overall business performance over the relevant performance period.

Discretion retained by the Committee in operation of the incentive plans
The Committee will operate the Company’s incentive plans according to their respective rules and consistent with normal market practice, the 
Listing Rules and HMRC rules where relevant, including flexibility in a number of regards. These include making awards and setting performance 
criteria each year, dealing with leavers, and adjustments to awards and performance criteria following acquisitions, disposals, special dividends, 
changes in share capital and to take account of the impact of other merger and acquisition activity, and to settle awards in cash. The 
Committee also retains discretion within the policy to adjust the targets, set different measures and/or alter weightings for the annual bonus 
plan and PSP, pay dividend equivalents on vested shares up to the date those shares can first reasonably be exercised and, in exceptional 
circumstances, under the rules of the long-term incentive plans to adjust performance conditions to ensure that the awards fulfil their original 
purposes (for example, if an external benchmark or measure is no longer available). 

All assessments of performance are ultimately subject to the Committee’s judgement. Any discretion exercised, and the rationale, will be 
disclosed in the Annual Remuneration Report.

Differences in pay policy for Executive Directors compared to employees more generally
The Remuneration Policy applied to the Executive Directors is similar to the policy for the wider senior management team in that a significant 
element of remuneration is dependent on Group performance and the key principles of the remuneration philosophy are applied consistently 
across the Group below this level, taking into account seniority and market practice. Key features include:
•  We aim to provide market competitive levels of remuneration across the workforce in order to recruit and retain high calibre employees at all 

levels;

•  We have aligned pension contributions for new Executive Directors going forward with those of the majority of the workforce;
•  All UK employees have the opportunity to participate in an HMRC-approved employee share scheme arrangement; and 
•  Employees at selected levels participate in an annual bonus arrangement. 

At senior levels, remuneration is increasingly long-term, and ‘at risk’ with an increased emphasis on performance-related pay and share-based 
remuneration.

Headlam Group plc  Annual Report and Accounts 2019

83

GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

Illustrations of application of remuneration policy
The charts below set out for the Chief Executive and Chief Financial Officer an illustration of the application for 2020 of the remuneration policy 
set out above. The charts show the split of remuneration between fixed pay and annual bonus and PSP on the basis of minimum remuneration, 
remuneration receivable for performance in line with the Group’s expectations, maximum remuneration (not allowing for any share price 
appreciation) and maximum remuneration (assuming 50% share price growth).

Chief Executive

Chief Financial Officer

£511
100%

£980

38%

52%

£1,524
25%

41%

34%

£1,721
11%
23%

36%

30%

£424

100%

£770

35%

55%

£1,170

25%

39%

36%

£1,316
11%
22%

35%

32%

Minimum

On-target

Maximum

Maximum with growth

Minimum

On-target

Maximum

Maximum with growth

Fixed pay

Annual bonus

PSP

Share price growth

In illustrating the potential reward, the following assumptions have been made.

Fixed pay

Annual bonus (including any amount deferred) PSP

Minimum performance

Performance in line with 
expectations

Maximum performance

Maximum performance plus 50% 
share price growth

Fixed elements of remuneration 
only – base salary (being the 
salary effective 1 January 2020, 
benefits as disclosed in the 
single figure table on page 88 for 
the year ended 31 December 
2019 and cash in lieu of pension 
of 11% of salary for the Chief 
Financial Officer only (the 
current Chief Executive receives 
no pension contribution or cash 
equivalent allowance)

No annual bonus award.

No vesting.

75% of salary awarded for 
achieving target performance.

125% of salary awarded for 
achieving maximum 
performance.

25% of maximum award vesting 
(equivalent to 20% of salary) for 
achieving target performance.

100% of maximum award vesting 
(equivalent to 80% of salary) for 
achieving maximum 
performance.

100% of maximum award vesting 
(equivalent to 80% of salary) for 
achieving maximum performance 
plus hypothetical share price 
growth of 50%.

Notes to the scenarios methodology:
•  Annual bonus includes amounts deferred into shares.
•  PSP is measured at face value, i.e. no assumption for dividends or share price growth (other than in the fourth scenario).
•  Any potential amounts relating to all-employee share schemes have been excluded.

84

 
 
Recruitment remuneration
The policy aims to facilitate the appointment of individuals of sufficient calibre to lead the business, to execute the Group’s strategy effectively 
and to promote the long-term success of the Group for the benefit of shareholders and other stakeholders. When appointing a new Executive 
Director, the Committee seeks to ensure that arrangements are in the best interests of the Group and not to pay more than is appropriate.

The Committee will take into consideration a number of relevant factors, which may include the calibre and experience of the individual, the 
candidate’s existing remuneration package, and the specific circumstances of the individual, including the jurisdiction from which the candidate 
was recruited.

When hiring a new Executive Director, the Committee will typically align the remuneration package with the above policy. The Committee may 
include other elements of pay which it considers are appropriate; however, this discretion is capped and is subject to the principles and the limits 
referred to below.
•  Base salary will be set at a level appropriate to the role and the experience of the Executive Director being appointed and the circumstances 
of the appointment. This may include agreement on setting the salary at below the market rate with a series of future staged increases 
planned in order to bring the salary up to a market level, in line with progression in the role, increased experience and/or responsibilities, and 
subject to satisfactory performance, where it is considered appropriate. 

•  Retirement benefits will be workforce aligned and other benefits will be provided in line with the above policy. 
• 

If the Executive Director will be required to relocate in order to take up the position, it is the Group’s policy to allow reasonable relocation, 
travel and subsistence payments. Any such payments will be at the discretion of the Committee.

•  The Committee will not offer non-performance related incentive payments (for example a ‘guaranteed sign-on bonus’). 
• 

If an Executive Director is recruited at a time in the year when it would be inappropriate to provide a bonus or long-term incentive award for 
that year as there would not be sufficient time to assess performance, subject to the limit on variable remuneration set out below, the 
quantum in respect of the months employed during the year may be transferred to the subsequent year so that reward is provided on a fair 
and appropriate basis.  

•  The Committee may also alter the performance measures, performance period, vesting period, deferral period and holding period of the 
annual bonus or PSP, if the Committee determines that the circumstances of the recruitment merit such alteration. The rationale will be 
clearly explained in the following Directors’ Remuneration Report. 

•  The maximum level of variable remuneration which may be granted (excluding ‘buyout’ awards as referred to below) is 325% of salary.
•  The Committee may make additional payments or awards in respect of hiring an employee to ‘buyout’ remuneration arrangements 
forfeited on leaving a previous employer. In doing so, the Committee will take account of relevant factors including any performance 
conditions attached to the forfeited arrangements and the time over which they would have vested. The Committee will generally seek to 
structure buyout awards or payments on a like-for-like basis to the remuneration arrangements forfeited. Any such payments or awards are 
limited to the expected value of the forfeited awards. Where considered appropriate, such buyout awards will be liable to forfeiture or ‘malus’ 
and/or ‘clawback’ on early departure.

•  Any share awards referred to in this section, including any buyout awards, will be granted as far as possible under the Group’s existing share 
plans. If necessary, and subject to the limits referred to above, awards in relation to a recruitment may be granted outside of these plans as 
permitted under the Listing Rules which allow for the grant of awards to facilitate, in unusual circumstances, the recruitment of an Executive 
Director.

•  Where a position is filled internally, any ongoing remuneration obligations or outstanding variable pay elements shall be allowed to continue 

according to the original terms.

•  Fees payable to a newly appointed Chairman or Non-Executive Director will be in line with the fee policy in place at the time of appointment.

Service contracts and letters of appointment
Executive Directors’ service contracts are on a rolling basis and may be terminated on up to 12 months’ notice by the Group or by the Executive. 

All Non-Executive Directors have letters of appointment providing for fixed-term agreements with the Group which may be terminated by the 
giving of three months’ notice by either party (Chairman six months’ notice). The agreements last for an initial period of three years and may 
then be extended for two additional periods of three years, subject to re-election by shareholders at the relevant AGM.

Copies of Executive Directors’ service contracts and Non-Executive Directors’ letters of appointment are available for inspection at the 
Company’s registered office during normal hours of business.

Headlam Group plc  Annual Report and Accounts 2019

85

GovernanceFinancial StatementsStrategic ReportOverview 
Directors’ Remuneration Report continued

Payments for loss of office
The principles on which the determination of payments for loss of office will be approached are set out below:

Policy

Payment in lieu of notice

If notice is served by either party, the Executive Director can continue to receive basic salary, benefits and 
pension for the duration of their notice period, during which time the business may require the individual to 
continue to fulfil their current duties or may assign a period of garden leave.

Annual bonus

The Group has discretion to make a payment in lieu of notice. Such a payment would include base salary and, 
at the election of the Committee, compensation for benefits and pension contributions (if applicable) for the 
unexpired period of notice.

This will be at the discretion of the Committee on an individual basis and the decision as to whether or not to 
award an annual bonus award in full or in part will be dependent on a number of factors, including the 
circumstances of the individual’s departure and their contribution to the business during the annual bonus 
period in question. Any annual bonus award amounts paid will normally be prorated for time in service during 
the annual bonus period and will, subject to performance, be paid at the usual time (although the Committee 
retains discretion to pay the annual bonus award earlier in appropriate circumstances). Any bonus earned for 
the year of departure and, if relevant, for the prior year may be paid wholly in cash at the discretion of the 
Committee.

Deferred bonus awards

The extent to which any unvested deferred bonus award will vest will be determined in accordance with the 
rules of the Deferred Bonus Plan (‘DBP’).

If a participant ceases employment for any reason (other than summary dismissal, in which case his award will 
lapse), his award will ordinarily continue until the normal vesting date. The Committee retains discretion to 
release awards when the participant leaves.

Awards (in the form of nil cost options) which have vested and been released but remain unexercised at the 
date of cessation may be exercised, for such period as the Committee determines, if a participant leaves for 
any reason (other than summary dismissal).

PSP

The extent to which any unvested award will vest will be determined in accordance with the rules of the PSP.

Unvested awards will normally lapse on cessation of employment. However, if a participant leaves due to 
death, ill health, injury, disability, the sale of his employer or any other reason at the discretion of the 
Committee, the Committee shall determine whether the award will be released at cessation or on the normal 
release date or at some other time (such as following the end of the performance period). In any case, the 
extent of vesting will be determined by the Committee taking into account the extent to which the 
performance condition is satisfied and, unless the Committee determines otherwise, the period of time 
elapsed from the date of grant to the date of cessation relative to the performance period. Awards may then 
be exercised during such period as the Committee determines.

If a participant leaves for any reason (other than summary dismissal) after an award has vested but before it 
has been released (i.e. during a ‘holding period’), his award will ordinarily continue until the normal release date 
when it will be released to the extent it vested. The Committee retains discretion to release awards when the 
participant leaves.

Awards (in the form of nil cost options) which have vested and been released but remain unexercised at the 
date of cessation may be exercised, for such period as the Committee determines, if a participant leaves for 
any reason (other than summary dismissal).

Change of control

The extent to which unvested awards under the DBP and PSP will vest will be determined in accordance with 
the rules of the relevant plan.

Awards under the DBP will vest in full in the event of a takeover, merger or other relevant corporate event.

Unvested awards under the PSP will vest early on a takeover, merger or other relevant corporate event. The 
Committee will determine the level of vesting taking into account the extent to which the performance 
condition is satisfied and, unless the Committee determines otherwise, the period of time elapsed from the 
date of grant to the date of the relevant corporate event relative to the performance period.

Awards under the PSP which have vested but not been released (i.e. awards which are subject to a holding 
period) will be released, to the extent vested.

86

 
Mitigation

Other payments

Policy

If an Executive Director’s employment is terminated, any compensation payment will be calculated in 
accordance with normal legal principles including the application of mitigation to the extent appropriate to 
the circumstances of the termination. Payments will be made in instalments and reduced to the extent 
employment is taken up elsewhere.

Payments may be made either in the event of a loss of office or a change of control under any of the Group’s 
HMRC-favoured all-employee share plans in line with the associated plan rules. There is no discretionary 
treatment for leavers or on a change of control under these schemes.

In appropriate circumstances, payments may also be made in respect of accrued holiday, outplacement and 
legal fees and other benefits that may be considered appropriate taking into account the circumstances of 
the termination.

The Committee reserves the right to make additional exit payments where such payments are made in good 
faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation) or by 
way of settlement or compromise of any claim arising in connection with the termination of a Director’s office 
or employment.

Where a buy-out award is made under the Listing Rules then the leaver provisions would be determined at the time of the award.

Where the Committee retains discretion, it will be used to provide flexibility in certain situations, taking into account the particular 
circumstances of the Director’s departure and performance.

There is no entitlement to any compensation in the event of Non-Executive Directors’ fixed-term agreements not being renewed or the 
agreement terminating earlier.

Existing contractual arrangements and historical awards
The Committee retains discretion to make any remuneration payment or payment for loss of office outside the policy in this report (including 
exercising any discretions available to it in connection with any such payment):
•  where the terms of the payment were agreed before the policy came into effect (including the satisfaction of options granted under the 
CIP), provided in the case of any payment whose terms were agreed after the previous Directors’ Remuneration Policy was approved and 
before the policy in this report became effective, the remuneration payment or payment for loss of office was permitted under that former 
policy; 

•  where the terms of the payment were agreed at a time when the relevant individual was not a Director of the Group and, in the opinion of the 

Committee, the payment was not in consideration of the individual becoming a Director of the Group. 

External appointments
The Board believes that experiences of other companies’ practices and challenges is valuable both for the personal development of its 
Executive Directors and for the Group. Any external appointments are subject to board approval (which would not be given if the proposed 
appointment would lead to a material conflict of interest). Fees received by Executive Directors in respect of external non-executive 
appointments are retained by the individual Director. Details of such appointments are included in the Annual Report on Remuneration.

Shareholding guidelines
In order to further align the Executive Directors’ long-term interests with those of shareholders, the Group operates share ownership 
guidelines. The guidelines provide that the Executive Directors are required to build up and maintain (as relevant) a certain level of shareholding 
in the Group equivalent in value to 200% of annual salary. Until the guideline has been reached Executive Directors are required to retain half of 
the net number of vested shares from the PSP and DBP. Vested shares which are subject to a holding period under the PSP and shares which 
are subject to DBP awards will count towards the limit (on a net of assumed tax basis).

Headlam Group plc  Annual Report and Accounts 2019

87

GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

ANNUAL REPORT ON REMUNERATION
Certain information provided in this part of the Directors’ Remuneration Report is subject to audit. This is annotated as audited. Any 
information not annotated as audited is unaudited.

Single total figure of remuneration for each Director
The table below reports the total remuneration receivable in respect of qualifying services by each of the Executive Directors for the years 
2019 and 2018.

Executive Directors’ remuneration as a single figure – 2019 (audited)

Executive Directors

Steve Wilson
Chris Payne

Base salary/
fees
2019
£000

484
357

841

Non-salary
benefits1
2019
£000

16
20

36

Pension
related
benefits4
2019
£000

–
39

39

Annual
performance
bonus
2019
£000

276
203

479

Share-based
incentive
schemes2,3
2019
£000

23
13

36

Total
2019
£000

799
632

1,431

1  Non-salary benefits include the provision of a company car or car allowance, private medical insurance and other benefits deemed to be an employment benefit such as some fuel costs. 
2  Performance conditions for the PSP were tested after 31 December 2019 and 5.7% of the award will vest in March 2020. The market price of the shares has been calculated based on an 
average market value over three months to 31 December 2019 (470.98p). Given that the share price at grant was 536p, neither of the amounts presented for Steve Wilson or Chris Payne 
include any amount in respect of share price appreciation. 
Includes the grant of options under the Sharesave Scheme on 3 May 2019, calculated on an intrinsic value basis for Steve Wilson.

3 
4  The amount of employer contribution to a scheme or paid as cash in lieu of retirement benefits based on a fixed percentage of base salary.

Executive Directors’ remuneration as a single figure – 2018 (audited)

Executive Directors

Steve Wilson
Chris Payne
Tony Judge (stepped down 14/9/18)

Base salary/
fees
2018
£000

475
346
301

1,122

Non-salary
benefits1
2018
£000

16
19
10

45

Pension
related
benefits3
2018
£000

–
38
–

38

Annual
performance
bonus
2018
£000

Share-based
incentive
schemes2
2018
£000

–
–
–

–

97
4
87

188

Total
2018
£000

588
407
398

1,393

1  Non-salary benefits include the provision of a company car or car allowance, private medical insurance and other benefits deemed to be an employment benefit such as some fuel costs.
2  CIP awards vested in respect of the performance to the year ended 31 December 2018 and approximately 53.5% of the award vested in May 2019. The long-term incentives figure for the year 
ended 31 December 2018 has been restated to reflect the market value of the shares on the date of vesting. Figures also include the grant of options under the Sharesave Scheme on 3 May 
2018, calculated on an intrinsic value basis. The figure shown for Chris Payne relates solely to the grant of options under the Sharesave Scheme. 

3  The amount of employer contribution to a scheme or paid as cash in lieu of retirement benefits based on a fixed percentage of base salary.

The following tables report the total remuneration receivable in respect of qualifying services by each of the Non-Executive Directors for the 
years 2019 and 2018.

Non-Executive Directors’ remuneration as a single figure – 2019 (audited)

Non-Executive Directors

Philip Lawrence
Amanda Aldridge
Keith Edelman
Alison Littley
Andrew Eastgate (stepped down 31/5/19)

Non-salary
benefits
2019
£000

Pension
related
benefits
2019
£000

Annual
performance
bonus
2019
£000

Share-based
incentive
schemes
2019
£000

–
–
–
–
–

–

–
–
–
–
–

–

–
–
–
–
–

–

–
–
–
–
–

–

Fees
2019
£000

143
53
55
49
19

319

Total
2019
£000

143
53
55
49
19

319

88

 
Non-Executive Directors’ remuneration as a single figure – 2018 (audited)

Non-Executive Directors

Philip Lawrence (appointed Chairman 1/6/18)1
Andrew Eastgate
Amanda Aldridge (appointed 1/2/18)
Keith Edelman (appointed 1/10/18)
Dick Peters (stepped down 31/5/18)

Non-salary
benefits
2018
£000

Pension
related
benefits
2018
£000

Annual
performance
bonus
2018
£000

Share-based
incentive
schemes
2018
£000

–
–
–
–
–

–

–
–
–
–
–

–

–
–
–
–
–

–

–
–
–
–
–

–

Fees
2018
£000

102
55
46
11
46

260

Total
2018
£000

102
55
46
11
46

260

1  Philip Lawrence’s fees until 31 May 2018 were paid to the Coal Authority which released him to perform his duties as a Non-Executive Director. Philip resigned from the Coal Authority with 

effect from 31 May 2018 upon assuming his appointment as Chairman on 1 June 2018. Fees from 1 June 2018 were paid to him directly.

Annual performance bonus
For 2019, the Executive Directors had a maximum annual bonus opportunity equal to 125% of base salary. The bonus was assessed against the 
Company’s underlying profit before tax (75% of the bonus opportunity) and against a number of strategic and personal objectives (25% of the 
bonus opportunity) as shown in the tables below: 

Performance metric

Underlying Profit Before Tax

Strategic and personal objectives

Proportion of
bonus
determined by
metric

75%

25%

Threshold
performance

£37.35m

Target
performance

£41.5m

Maximum
performance

£49.8m

Actual
performance

£39.46m

See commentary below

Bonus earned
(% max)

34%

80%

Strategic and personal objectives
The non-financial strategic objectives for the Executive Directors were designed to focus on the achievement of certain key elements of 
Company strategy:

Objectives

Assessment / outcome

Potential bonus 
weighting 
(% of bonus 
opportunity)

Bonus achieved
(% of bonus 
opportunity)

Business Development
To develop strategic options 
for the business.

A full review of the market, strategic options for the business and staffing 
requirements undertaken. Proposals made to the Board for assessment.

10

10

Network Optimisation 
To effectively manage the 
development of the new regional 
distribution centre in Ipswich, and 
to complete and evaluate the 
transport consolidation project.

The management of the building of the new distribution centre has been 
undertaken during the year and the project is being delivered on time and on 
budget. A trial was undertaken to optimise the utilisation of delivery 
capability in the South Wales area. The trial was concluded by management 
and results shared with the Board with lessons learned being rolled out 
across the business. 

People, Skills and Culture
To review the Company’s  
approach to reward and make 
recommendations accordingly.

Options for a new approach to reward were evaluated and proposals 
developed. The implementation of any new reward practices was postponed 
to allow focus on the operational priorities of the business. 

7.5

7.5

7.5

2.5

In accordance with our remuneration policy, one-third of the bonus earned will be deferred into shares for a two-year period.

Headlam Group plc  Annual Report and Accounts 2019

89

GovernanceFinancial StatementsStrategic ReportOverview 
Directors’ Remuneration Report continued

Share based payments vesting in the financial year
Awards granted under the PSP in 2017 vest with respect to performance for the financial year ended 31 December 2019. The awards were 
subject to two performance conditions, based on EPS growth (80% of the award) and relative TSR (20% of the award) each measured over a 
three-year period. The performance outcome and consequent vesting was as follows:

Vesting (% of maximum)

0%
25% (threshold)
100% (maximum)
Outcome
Vesting (% of each element)

Proportion of total award vesting

Steve Wilson
Chris Payne

EPS growth (80% of award)

Less than 5% p.a.
5% p.a.
8% p.a.
-1.22% p.a.
0%

0%

TSR
Relative performance against FTSE 
SmallCap Index (20% of award)

Below median
Median
Upper quartile
Just above median
28.6%

5.7%

Value of shares 
Vesting

£19,070
£13,046

Shares granted

Shares vesting

70,789
48,435

4,049
2,770

Value is based on the average share price for the final quarter of the financial year which was 470.98 pence based on the mid-market closing 
share price. 

PSP awards granted during the financial period
PSP awards were granted to Executive Directors in 2019 as follows:

Steve Wilson
Chris Payne

Number of
ordinary shares
over which award
granted

86,459
63,707

150,166

Value of
Award
£000

388
286

674

% of
salary

% of award vesting 
at threshold

Date of
grant

80
80

25 10 April 2019
25 10 April 2019

Performance
period

3 years
3 years

The share price used to determine the number of shares under the PSP was 448.30 pence, being the average mid-market closing share price 
for the five business days prior to the date of award.

There are two performance conditions attaching to the PSP award: an EPS condition which accounts for 80% of the award and a TSR condition 
which accounts for 20% of the award.

The EPS target required for maximum vesting was set at 8% compound annual growth over the three years to 31 December 2021. This was 
above consensus market expectations at the date of the grant and above the Company’s internal business plan, and at a level which the 
Remuneration Committee considered to be appropriate given the level of stretch within the forecast numbers. Threshold performance at 
which 25% of the award vests is EPS growth of 5% per annum. The Remuneration Committee is satisfied that the EPS target range 
appropriately reflects business risks and uncertainties.

The amount of the award which vests is also based on a TSR condition. The TSR for the period of three financial years commencing with the 
financial year in which the award is granted is calculated for both the Company and a comparator group. The comparator group is constituted 
from the companies making up the FTSE SmallCap Index (excluding investment trusts) at the start of the relevant period of three financial 
years. If the Company’s TSR is below the median TSR for the comparative group then none of the award is vested. If the Company’s TSR is equal 
to the median of the TSR of the comparator group then 25% of the award shall vest. If the Company’s TSR is between the median and upper 
quartile of the TSR of the comparator group then between 25% and 100% of the award shall vest on a straight-line basis. If the Company’s TSR 
is above the upper quartile of the TSR of the comparator group then 100% of the award shall vest.

Any awards vesting will be subject to a two-year holding period following the date of vesting.

90

 
Dilution
The Remuneration Committee supports the Investment Association (‘IA’) guidelines regarding dilution and regularly monitors compliance with 
these requirements. The Company’s share plan rules limit the number of newly issued shares which can be granted in a ten-year period to 10% 
of the issued share capital under all employee share plans, and 5% under the discretionary share plans.

As at the date of this report, the Company’s usage of shares against the limits detailed above in respect of the all employee schemes was 3.92% 
of the issued share capital (excluding treasury shares) and in respect of grants under discretionary plans was 0% of the issued share capital 
(excluding treasury shares). It is the Remuneration Committee’s intention that options exercised under the SAYE scheme will continue to be 
satisfied by shares held in treasury.

Further information on share-based payments is set out in note 22 to the financial statements.

Pension-related benefits
The only Executive Director to receive any pension benefit during the year was Chris Payne, who received pension contributions from the 
Company equivalent to 11% of his base salary which is in line with pension payments to members of the Company’s senior management.

Payment for loss of office and to past Directors (audited)
No payments for loss of office were made to past Directors during the financial period other than in respect of Tony Judge who stepped down 
as an Executive Director on 14 September 2018. Tony Judge remained employed by the Company until 14 March 2019 and continued to receive 
his base salary and normal benefits during this time. For the period between 14 September 2018 and 14 March 2019 the payment to Tony 
Judge relating to his salary and benefits was £217,277. The Company also made a contribution of £12,000 plus VAT in respect of Tony’s legal 
fees incurred in relation to his leaving arrangements. A payment of £212,500 in lieu of notice was paid in respect of the six months from 
14 March 2019 in equal monthly instalments. As he was employed for the whole of the relevant performance period in respect of the 2016 
awards under the CIP, the awards granted in 2016 vested in 2019 and, accordingly, 19,550 shares vested and were issued. Tony Judge still retains 
his 2017 grant under the Performance Share Plan. The Remuneration Committee has assessed the performance conditions and has 
determined that 2,656 nil cost options will vest in March 2020 but will be subject to a further holding period of one year before the option can be 
exercised. In addition, 29,424 nil cost options under the Deferred Bonus Plan will vest on 1 March 2020 and will be exercisable for the following six 
months.

As outlined on page 70 of the 2017 Annual Report and Accounts, Tony Brewer was permitted to retain his 2016 CIP awards which subsequently 
vested on 6 May 2019. Accordingly, 7,123 shares vested and were issued to Tony Brewer following the application of pro-rating for his period in 
office and performance conditions. 

No further payments to former Directors have been made in the 2019 financial year and up to the date of this Report except those disclosed 
above.

Executive Directors’ Share Awards Outstanding

Steve Wilson

Number of 
shares / 
options as at 
31 December 
2018

–
86,187
29,514
70,789
40,886
–
7,874

Scheme

PSP 
PSP 
DBP
PSP 
CIP2
SAYE
SAYE

Shares / 
Options 
granted 

86,459
–
–
–
–
5,013
–

Shares / 
Options 
lapsed

–
–
–
–
19,026
–
–

Shares / 
Options 
exercised

Number of 
Options at 
31 December 
2019

Date of Grant

Share Price at 
Grant (pence)

Exercise Price 
(pence)

Market price 
on exercise 
date (pence)

Vesting Date

Expiry Date

–
–
–
–
–
–
7,874

86,459 10 April 2019
9 April 2018
86,187
9 April 2018
29,514
5 July 2017
70,789
6 May 2016
21,860
3 May 2019
5,013
8 May 2014
0

448
441
441
536
477
443
476

Nil
Nil
Nil
Nil
Nil
359
381

– March 20221 April 2029
– March 20211 April 2028
– March 2020 April 2020
– March 20201 July 2027
May 2019 May 2026
–
July 2022 Dec 2022
–
July 2019 Dec 2019
454

1   Award vests on date shown but is subject to a further two-year holding period during which the option may not be exercised. 
2   Award vested during the year.

Headlam Group plc  Annual Report and Accounts 2019

91

GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

Chris Payne

Number of 
shares / 
options as at 
31 December 
2018

–
63,506
48,435
5,084

Scheme

PSP
PSP
PSP
SAYE

Shares / 
Options 
granted 

63,707
–
–
–

Shares / 
Options 
lapsed

Shares / 
Options 
exercised

Number of 
Options at 
31 December 
2019

Date of Grant

Share Price at 
Grant (pence)

Exercise Price 
(pence)

Market price 
on exercise 
date (pence)

–
–
–
–

–
–
–
–

63,707 10 April 2019
63,506
9 April 2018
48,435 25 Sept 2017
3 May 2018
5,084

448
441
536
442

Nil
Nil
Nil
353

Vesting Date

Expiry Date

March 20221 April 2029
March 20211 April 2028
March 20201 Sept 2027
July 2021 Dec 2021

1  Award vests on date shown but is subject to a further two-year holding period during which the option may not be exercised.

Statement of Directors’ shareholding and share interests (audited)
In order to align the interests of the Executive Directors with those of the Company’s shareholders, the Remuneration Committee encourages 
Executive Directors to increase their shareholdings in the Company. The Executive Directors are required to build up and maintain a beneficial 
interest (including interests of connected persons) in the ordinary shares of the Company equivalent in value to two times annual base salary. 
Executive Directors are required to retain half of the net of tax vested shares under the CIP, PSP and DBP until the guideline is met.

The interests of Directors and their connected persons in the Company’s ordinary shares as at 31 December 2019 were as set out below. There 
have been no changes to those interests between 31 December 2019 and the date of signing of these financial statements and reports.

Director

Steve Wilson
Chris Payne
Amanda Aldridge
Keith Edelman
Philip Lawrence
Alison Littley

Interests in Share Schemes

Owned Shares at 
31 December 2019

PSP

Deferred Bonus 

665,146
Nil
Nil
Nil
Nil
Nil

243,435
175,648
N/A
N/A
N/A
N/A

29,514
Nil
N/A
N/A
N/A
N/A

CIP

21,860
Nil
N/A
N/A
N/A
N/A

Shares under 
Shareholding 
Guidelines1

Shareholding 
Guidelines achieved 
(%)

676,731
Nil
N/A
N/A
N/A
N/A

100%
0%
N/A
N/A
N/A
N/A

SAYE

5,013
5,084
N/A
N/A
N/A
N/A

1  This includes all owned shares plus those vested scheme interests included on a net of tax basis as allowed under the Company’s share ownership policy. 

92

 
TSR Graph 
The graph below shows the value at 31 December 2019 of £100 invested in the Company on 1 January 2010 compared to the value of £100 
invested in the FTSE SmallCap Index, making the assumption that dividends are reinvested to purchase additional equity.

The FTSE SmallCap Index has been selected as a comparator due to the Company being a constituent. This allows comparison of the 
Company’s performance against the performance of the Index as a whole.

)
0
0
1
o
t
d
e
s
a
b
e
r
(
n
r
u
t
e
R
r
e
d
o
h
e
r
a
h
S

l

l

a
t
o
T

300

250

200

150

100

50

31 Dec 09     31 Dec 10     31 Dec 11     31 Dec 12     31 Dec 13     31 Dec 14     31 Dec 15     31 Dec 16     31 Dec 17     31 Dec 18     31 Dec 19

Headlam Group plc                     FTSE SmallCap Index

Chief Executive remuneration table
The table below sets out the remuneration of the Chief Executive for the latest ten financial year periods.

Period

2019
2018
2017
2016

2015
2014
2013
2012
2011
2010

Steve Wilson
Steve Wilson
Steve Wilson
Steve Wilson
Tony Brewer
Tony Brewer
Tony Brewer
Tony Brewer
Tony Brewer
Tony Brewer
Tony Brewer

Chief Executive
single figure of
total
remuneration
£000

Annual bonus
(% of maximum
opportunity)

Long-term
incentive
vesting rates
against
maximum
opportunity %

799
588
1,069
1,0671
7372
1,175
1,134
927
1,347
1,095
1,179

45.5
0.0
65.8
76.8
n/a
87.1
81.4
42.7
65.5
66.5
64.7

5.7
53.5
97.5
98.6
88.9
n/a
n/a
n/a
n/a
n/a
n/a

1  This remuneration is for the full year and incorporates his remuneration as Group Finance Director from 1 January 2016 until 14 September 2016 when he became Chief Executive 
2  Tony Brewer stepped down as Chief Executive and a Director on 14 September 2016. The 2016 figures reflect his remuneration earned from the start of 2016 until the date of his resignation 

as a Director. This remuneration is for a part year and does not include a termination payment. 

Headlam Group plc  Annual Report and Accounts 2019

93

GovernanceFinancial StatementsStrategic ReportOverview 
 
 
 
 
Directors’ Remuneration Report continued

Percentage change in Chief Executive remuneration
The table below shows the percentage change in the Chief Executive’s remuneration and the Company’s employees as a whole between the 
financial periods 2019 and 2018.

Percentage increase/(decrease) in remuneration in 2019 compared with 2018

Salary and fees
All taxable benefits
Annual bonuses

1  The Chief Executive did not receive a bonus for the financial period 2018.

Chief Executive

2%
0%
100%1

Total
Employees

2%
0%
28.1%

Relative importance of spend on pay
The table below shows the overall expenditure on dividends and on pay as a whole across the Company along with the percentage change 
between each.

Dividends1
Pay

1 

Includes dividends paid during the financial year.

2019 
£000

20,941
103,432

2018 
£000

20,969
103,239

% change

(0.00)
(0.08)

CEO pay ratio
The data shows how the CEO’s single figure remuneration for 2019 (as taken from the single figure remuneration table) compares to equivalent 
single figure remuneration for full-time equivalent UK employees, on a Group basis, ranked at the 25th, 50th and 75th percentile.

Year

2019

Median  
(50th percentile)  

Method 25th percentile ratio

ratio 75th percentile ratio

Option A

39.3:1

31.8:1

22.7:1

No components of pay and benefits have been omitted for the purpose of the above calculations. Option A was selected given that this 
method of calculation was considered to be the most efficient and robust approach in respect of gathering the required data for 2019. 

The salary and total pay and benefits for the UK employees at the relevant percentiles, and upon which the pay ratios have been calculated, are 
as follows:

Year

2019

Percentile

Salary

25th percentile
Median
75th percentile

£20,354
£25,160
£31,397

Total pay and 
benefits

£20,354
£25,160
£35,272

Non-Executive Directors’ letters of appointment
Details of the current Non-Executive Directors’ appointment dates are set out below:

Non-Executive Director

Philip Lawrence
Keith Edelman
Amanda Aldridge
Alison Littley

Date of appointment

1 June 20181
1 October 2018
1 February 2018
1 January 2019

Expiry of current term

31 May 2021
30 September 2021
31 January 2021
31 December 2021

1  Philip Lawrence was appointed to the Board on 1 June 2015, the appointment date above represents the date on which he was appointed to his current role as Chairman. 

94

 
Statement of implementation of remuneration policy in 2020
Details of how the Company will operate the Remuneration Policy in 2020 is provided below.

Base salaries for 2020
The Executive Directors received an increase in base salary of 2% for 2020 in line with the overall UK workforce, effective 1 January 2020, as 
shown below:

Role

Chief Executive
Chief Financial Officer 

Salary effective 
1 Jan 2019
£000

Salary effective 
1 Jan 2020
£000

484
357

494
364

Annual bonus
The maximum annual bonus opportunity for 2020 will remain at 125% of base salary. The payment of the annual bonus will be based on 
underlying profit before tax (‘PBT’) performance albeit the Committee will also consider progress made against the strategy when assessing 
any payouts. Full disclosure of the PBT target, will be provided in the 2020 Annual Report and Accounts. One third of any amount earned will be 
deferred into shares which vest two years after the date on which the annual bonus pay-out is determined.

PSP
Awards in respect of 2020 will be granted in the form of nil cost options over ordinary shares in the Company at the level of 80% of salary, 
subject to EPS and TSR metrics as described below:

Vesting (% of maximum)

0%
25%
100%

Straight-line vesting between points.

EPS growth
(80% of award)

Less than 5% p.a.
5% p.a.
8% p.a.

TSR relative to the  
constituents of the FTSE 
 SmallCap Index  
excluding investment trusts
(20% of award)

Below median
Median
Upper quartile

To balance the overall long-term nature of the package, and in line with best practice, awards will be subject to a two-year holding period 
following the date of vesting.

Malus and clawback
Prior to the vesting of an annual bonus or PSP award, the Committee may operate ‘malus’ (or ‘withholding’) to cancel the award. For up to two 
years following the payment of an annual bonus award, the Committee may operate ‘clawback’ (or ‘recovery’) to require the repayment of any 
cash amount paid or may cancel any deferred bonus award. For up to two years after the vesting of a PSP award, the Committee may operate 
clawback to cancel the award during the holding period (or require repayment of the award if it has been released prior to the end of the holding 
period). The circumstances in which malus and clawback may be operated are as follows.
•  The Executive’s gross negligence, fraud, dishonesty or other misconduct causing or contributing to the Group or any Group business having 

to restate all or a portion of its financial statements to a material degree; 

•  The Executive’s conduct being such that it would entitle (or, where the Employment has terminated prior to the date on which the Board 

becomes aware of such act or omission, would have entitled) the Group to terminate the Employment summarily; 

•  A material error having occurred in determining whether any corporate or personal performance conditions relating to the bonus or PSP 

award have been met (or any other material error having occurred in calculating the sum that was awarded as a bonus or the size of the PSP 
award); or 

•  Such other exceptional circumstances which, in the Remuneration Committee’s absolute discretion, justify such reimbursement being 

imposed. 

Headlam Group plc  Annual Report and Accounts 2019

95

GovernanceFinancial StatementsStrategic ReportOverviewDirectors’ Remuneration Report continued

Non-Executive Directors’ fees for 2020
The fees of the Non-Executive Directors were reviewed and no increase is to be applied for the financial year ended 31 December 2020. 

Role

Chairman fee
Non-Executive Director base fee
Senior Independent Director fee
Audit Committee chair fee
Remuneration Committee chair fee

Fees effective 
1 Jan 2019
£000

Fees effective 
1 Jan 2020
£000

143.5
45.0
10.0
7.5
7.5

143.5
45.0
10.0
7.5
7.5

Remuneration Committee activity
The Board approved the terms of reference, delegating certain responsibilities to the Remuneration Committee, most recently on 23 October 
2019. The terms of reference are reviewed periodically and are available on the Company’s website within the Governance section at www.
headlam.com. The Remuneration Committee comprises the Chairman and each of the other Non-Executive Directors, and attendance at 
scheduled meetings of the Committee during the year was as follows:

Members

Philip Lawrence
Keith Edelman
Amanda Aldridge
Alison Littley (appointed 1 January 2019)
Former Member
Andrew Eastgate (stepped down 31 May 2019)

Meetings
attended

Eligible to
attend

2
2
2
2

1

2
2
2
2

1

Other Directors may attend Remuneration Committee meetings by invitation. The Committee also receives assistance from the Group 
People Director, the Company Secretary and from independent external advisers, and the Company Secretary acts as secretary to the 
Committee. No one attending a Remuneration Committee meeting may participate in discussions relating to their own terms and conditions 
of service or remuneration.

The Remuneration Committee’s main responsibilities include:
•  Selecting the framework and policy for Executive Directors remuneration and determining the remuneration packages for the Executive 

Directors and Chairman. 

•  Setting the level and structure of remuneration for the Senior Management Team. 
•  Approving the design and operation of the Company’s short-term and long-term incentive arrangements. This includes agreeing the 

targets that are applied to awards made to Executive Directors and the Senior Management Team. 

•  Administering share plans as required. 

The key matters discussed at the two meetings of the Remuneration Committee in 2019 were as follows:

Meeting Date

1 March 2019

Key agenda items

Review of performance related pay outturn for 2018 including approval of the Annual Bonus payments and 
the percentage vesting of the 2016 CIP; Approval of the Annual Bonus scheme for 2019 and the PSP Award 
and targets; and approval of the 2018 Remuneration Report. 

19 September 2019

Appointment of Remuneration Advisers; approach to policy review; CEO pay ratio; gender pay gap; review of 
terms of reference.

The effectiveness of the Remuneration Committee was evaluated as part of the Board performance evaluation process. The review found that 
the Committee is operating effectively and that its role and remit remained appropriate. The Committee discussed the findings of the 
evaluation to identify opportunities for further improvement.

Advisers
FIT Remuneration Consultants LLP (FIT) was appointed as independent adviser to the Remuneration Committee in August 2019 following a 
tender process. FIT’s fees in respect of advice to the Remuneration Committee during the period ended 31 December 2019 were £14,804 
(excluding VAT) and were charged on a time and disbursements basis. FIT is a member of the Remuneration Consultants Group and as such 
voluntarily operates under its Code of Conduct in relation to executive remuneration in the UK. 

Prior to the appointment of FIT, Deloitte LLP provided advice to the Remuneration Committee. Deloitte’s fees during the period ended 
31 December 2019 were £6,150 (excluding VAT). 

The Remuneration Committee is satisfied that all advice received was objective and independent.

96

 
Statement of shareholders’ votes
The following table sets out the results of the advisory vote on the 2018 annual report on remuneration at the 2019 AGM and the binding vote 
on the remuneration policy at the 2017 AGM.

2019 Directors’ Remuneration Report
2017 Remuneration Policy

% of votes cast
For

% of votes cast
Against

Number of shares
Withheld

98.99
99.34

1.01
0.66

6,568,330
160,202

This report has been approved by the Board of Directors and signed on its behalf by Alison Littley, Chair of the Remuneration Committee.

Alison Littley
Chair of the Remuneration Committee
5 March 2020

Headlam Group plc  Annual Report and Accounts 2019

97

GovernanceFinancial StatementsStrategic ReportOverviewOther Statutory Disclosures

The Directors present their report, together with the audited financial 
statements, for the year ended 31 December 2019. This report 
contains additional information which the Directors are required by law 
and regulation to include within the Annual Report and Accounts.

This would bring the total dividend for the year to 25.0p per ordinary 
share (2018: 25.0p). The payment of the final dividend is subject to 
shareholder approval at the AGM on 22 May 2020.

In conjunction with the information from the Chairman’s Statement 
on page 12 to the Statement of Directors’ Responsibilities on page 
102, this section constitutes the Directors’ Report in accordance with 
the Companies Act 2006.

Principal activities
The principal activities of the Group are the sales, marketing, supply and 
distribution of floorcoverings and certain other ancillary products in the 
UK and certain Continental Europe territories. The principal activity of 
the Company is that of a holding company and its subsidiaries are listed 
on page 160. Further details of the Group’s activities and future plans are 
set out in the Strategic Report on pages 12 to 53.

Headlam Group plc is a company incorporated and domiciled in the 
UK, company number 00460129. The address of the registered office 
is PO Box 1, Gorsey Lane, Coleshill, Birmingham, B46 1LW.

Strategic report and future developments
The Group is required by the Companies Act 2006 to include a 
Strategic Report in this document. The information that fulfils the 
requirements of the Strategic Report, and which is incorporated in this 
report by reference, can be found on the inside front cover to page 53. 
The Strategic Report includes certain disclosures required to be 
contained in the Directors’ Report as follows: approach to diversity 
(page 49), workforce engagement (page 40), equal opportunities 
(page 40) and an indication of likely future developments (page 14, 
Chief Executive’s Review), and the approach to risk management 
(pages 34 to 36). 

Corporate governance statement
The Corporate Governance Statement as required by the Financial 
Conduct Authority’s Disclosure and Transparency Rules (DTR) 7.2.1 is 
set out on page 60 and is incorporated into this report by reference.

Acquisitions
On 18 October 2019, a subsidiary company of Headlam Group plc 
completed the acquisition of all the trade and assets of Edel Telenzo 
Carpets Ltd. (‘Telenzo’). Telenzo is the UK distribution company for 
Edel Carpets, a modern carpet producer from Genemuiden, in the 
Netherlands. The acquisition of Telenzo supports the Group’s position 
as Europe’s leading floorcoverings distributor.

Post-balance sheet events
On 1 March 2020, HFD Ltd, a group subsidiary company acquired 
100% of the issued share capital of Supertex Furnishing Ltd, a 
floorcovering distribution business based in Leyland, Lancashire, for a 
consideration of £1.3 million, subject to finalising the net assets 
position.

Financial results and ordinary dividends
The results for the year and financial position at 31 December 2019 
are shown in the Consolidated Income Statement on page 110 and 
Statements of Financial Position on page 112.

A 2019 interim dividend of 7.55p per ordinary share (2018: 7.55p) was 
paid on 2 January 2020 to shareholders on the register at the close of 
business on 29 November 2019. The Directors propose a final 
dividend of 17.45p per ordinary share (2018: 17.45p), to be paid on 
1 July 2020 to shareholders on the register of members at the close of 
business on 5 June 2020, the associated ex-dividend date being 
4 June 2020.

98

Share capital
As at 31 December 2019, the issued share capital of the Company 
comprised a single class of ordinary shares of 5p each (‘Ordinary 
Shares’).

The Company’s Ordinary Shares are listed on the Main Market of the 
London Stock Exchange. 88,350 Ordinary Shares were issued during 
the year to satisfy the deferred consideration payments under the 
terms of the acquisition of Domus Group of Companies as announced 
on 7 December 2017. Following this new issue, the Company’s total 
issued share capital was 85,452,093 Ordinary Shares as at 
31 December 2019. During the year, the Company purchased no 
shares into treasury pursuant to the authority granted by shareholders 
at the Company’s Annual General Meeting on 24 May 2019. 

A total of 209,440 Ordinary Shares were transferred from treasury 
stock during 2019 in connection with the Company’s employee share 
schemes, and the balance of shares in treasury stock following these 
transfers was 548,649 Ordinary Shares as at 31 December 2019 
(0.64% of the Company’s total issued share capital).

Details of the Company’s share capital are set out in note 23 to the 
financial statements, which should be treated as forming part of this 
report. Subject to the provisions of the Articles of Association and the 
Companies Act 2006, shares may be issued with such rights or 
restrictions as the Company may by ordinary resolution determine or, 
if the Company has not so determined, as the Directors may decide. 
There are, however, no restrictions on the transfer of securities in the 
Company, except that certain restrictions may from time to time be 
imposed by law or regulation, for example, insider trading laws, and 
pursuant to the Listing Rules of the Financial Conduct Authority (the 
‘Listing Rules’), and the Market Abuse Regulation, whereby certain 
employees require the approval of the Company to deal in the 
Company’s shares.

On a show of hands at a general meeting of the Company every holder 
of ordinary shares present in person and entitled to vote shall have one 
vote, and on a poll every member present in person or by proxy and 
entitled to vote shall have one vote for every ordinary share held. The 
Notice of AGM specifies deadlines for exercising voting rights and 
appointing a proxy or proxies to vote in relation to resolutions to be 
passed at the AGM. All proxy votes are counted and the numbers for, 
against or withheld in relation to each resolution are announced at the 
AGM and published on the Company’s website by the next business 
day after the meeting. The holders of ordinary shares are entitled to 
receive the Annual Report and Accounts, to attend and speak at 
general meetings of the Company, to appoint proxies and to exercise 
voting rights. The Company is not aware of any agreements between 
holders of securities that may result in restrictions on voting rights. 
Further shareholder information is available in the Notice of AGM 
which contains explanations as to the resolutions proposed.

Subject to certain limits, at the AGM on 24 May 2019, the Directors 
were granted general authority to allot shares in the Company 
together with an authority to allot shares in the Company in 
connection with a rights issue and in respect of cash without first 
offering them to existing shareholders. The Directors will be seeking 
to renew these authorities to allot unissued shares and to disapply 
statutory pre-emption rights at the forthcoming AGM. Full details are 
set out in the Notice of AGM which is contained in a separate circular 
to shareholders.

 
At the AGM on 24 May 2019, the Company was given the authority to purchase shares in the Company up to 10% of the issued share capital. 
Under this authority there is a minimum and maximum price to be paid for such shares. Any shares which are brought back may be held as 
treasury shares and cancelled, sold for cash or used to satisfy share options and share awards under the Company’s employee share schemes. 
As detailed above, the Company did not use this authority during the year under review. No further shares have been purchased into treasury 
since 1 January 2020 and to the date of signing of this report. The Directors will be seeking to renew the authority at the forthcoming AGM. For 
the avoidance of doubt, the Company does not currently intend to use the authority in relation to share buyback and cancellation of Ordinary 
Shares unless in the opinion of the Directors, it would increase the EPS and be in the best interests of shareholders in general. Full explanation 
and details are set out in the Notice of AGM sent in a separate circular to shareholders and which is also available on the Company’s website, 
www.headlam.com.

Directors
Biographies of Directors currently serving on the Board are set out on pages 54 and 55.

Changes to the Board during the period are set out on page 67. Details of the Directors’ service agreements are set out below:

Executive Directors
Steve Wilson
Chris Payne

Non-Executive Directors
Philip Lawrence (Chairman)
Amanda Aldridge
Keith Edelman
Alison Littley

Date of
appointment

Date of
original letter
of appointment/
service agreement

Effective date of
current letter of
appointment/
service agreement

Next due
for re-election

2 December 1991
13 September 2017

n/a
n/a

3 March 2017
13 September 2017

22 May 2020
22 May 2020

1 June 2015
1 February 2018
1 October 2018
1 January 2019

18 June 2015
12 January 2018
15 August 2018
15 August 2018

26 October 2017
12 January 2018
15 August 2018
15 August 2018

22 May 2020
22 May 2020
22 May 2020
22 May 2020

The Directors shall be not less than three and not more than eight in number, although the Company may by ordinary resolution vary these 
numbers. Directors may be appointed by the ordinary resolution of the shareholders or by the Board. A Director appointed by the Board holds 
office only until the next AGM of the Company after their appointment, at which they are then eligible to stand for election.

As noted elsewhere in this report, all Directors are subject to annual election by shareholders at the AGM in line with the provisions of the Code.

Directors’ Powers
Subject to the Company’s Articles of Association, the Act and any directions given by the Company by special resolution, the business of the 
Company will be managed by the Board which may exercise all the powers of the Company, whether relating to the management of the 
business of the Company or otherwise. The matters reserved for the Board are detailed in a specific schedule, which is reviewed annually and is 
available on the Company’s website, www.headlam.com.

Change of control
The Group has entered into certain agreements that may take effect, alter or terminate upon a change of control of the Company following a 
successful takeover bid. The significant agreements in this respect are the Group’s banking facility and certain of its employee share schemes. 
The Group’s term loan facilities include a provision such that, in the event of a change of control, the lender may cancel all or any part of the 
facility and/or declare that all amounts outstanding under the facility are immediately due and payable by the Group. Outstanding options 
granted under the SAYE scheme may be exercised within a period of six months from a change of control of the Company following a takeover 
taking place.

Headlam Group plc  Annual Report and Accounts 2019

99

GovernanceFinancial StatementsStrategic ReportOverview 
Other Statutory Disclosures continued

Substantial interests in voting rights
Notifications of the following voting interests in the Company’s ordinary share capital had been received by the Company (in accordance with 
Chapter 5 of the DTR), with the information received from the discloser stated to be correct at the time of disclosure.

As at and up to 31 December 2019, the persons set out in the table below have notified the Company, pursuant to DTR 5.1, of their interests in 
the voting rights in the Company’s issued share capital.

Ordinary shares of 5p each 

Franklin Templeton Institutional, LLC
FIL Limited
Heronbridge Investment Management LLP
Investec Asset Management Limited
Aggregate of Standard Life Aberdeen plc affiliated management entities
Rathbone Brothers plc
Canaccord Genuity Group Inc

Aggregate total 
voting rights1

% of total voting 
rights2

Indirect/direct

9,222,208
4,635,824
4,209,552
4,248,163
4,189,429
4,070,078
2,770,314

10.86
5.46
5.04
5.02
4.95
4.87
3.27

Indirect
Indirect
Direct
Indirect
Indirect
Indirect
Indirect

1  Represents the number of voting rights last notified to the Company by the respective shareholder in accordance with DTR 5.1.
2  Based on the Total Voting Rights in the Company as at the notification date.

Between 1 January 2020 and 5 March 2020 the following change in respect of the interests in voting rights in the Company’s issued share 
capital have been notified to the Company:

Franklin Templeton Institutional, LLC

1  Represents the number of voting rights last notified to the Company by the respective shareholder in accordance with DTR 5.1.
2  Based on the Total Voting Rights in the Company as at the notification date.

Aggregate total 
voting rights1

% of total voting 
rights2

Indirect/direct

8,364,908

9.85

Indirect

Rights under employees’ share schemes
As at 31 December 2019, Kleinwort Hambros, as trustee of the Headlam Group Employee Trust Company Limited (‘Trust’) held 711,747 shares, 
approximately 0.8% of the issued share capital of the Company (excluding treasury shares) for the purpose of satisfying options and awards 
under the various employee share schemes operated by the Company. Kleinwort Hambros waives dividends due on all but 0.01p per share of 
their total holding.

Details of employee share schemes are set out in note 22 to the Financial Statements. Details of long-term incentive schemes for the Directors 
are shown in the Remuneration Report on pages 76 to 97.

Securities carrying special rights
There are no requirements for prior approval of any transfers and no person holds securities in the Company carrying special rights with regard 
to control of the Company.

Directors’ interests and indemnity arrangements
During the year, no Director held any material interest in any contract of significance with the Company or any of its subsidiary undertakings, 
other than service agreements between each Executive Director and the Company. In addition, the Company has purchased and maintained 
throughout the year Directors’ and Officers’ liability insurance in respect of itself and its Directors. The Directors also have the benefit of the 
indemnity provision contained in the Company’s Articles of Association. This provision extends to include the Directors of Headlam Group 
Pension Trustees Limited, a corporate trustee of the Scheme, in respect of liabilities that may attach to them in their capacity as Directors of 
that corporate trustee. These provisions were in force throughout the year and are currently in force. Details of Directors remuneration, service 
agreements, and interests in the shares of the Company are set out in the Directors Remuneration Report.

Overseas Branches
The Company operates through statutory entities overseas and they are listed on page 160.

Anti-Corruption and Bribery
It is the Company’s policy to conduct all business in an honest and ethical manner. The Company takes a zero-tolerance approach to bribery 
and corruption and is committed to acting professionally, fairly and with integrity in all business dealings and relationships. The policy which is 
detailed on the Company’s website, www.headlam.com, applies to all employees, directors, officers, agency workers, seconded workers, 
volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners. Any individual who breaches 
the policy will face action, which in the case of employees could result in dismissal for gross misconduct. 

100

Modern Slavery Act
The Board fully supports the aims of the Modern Slavery Act and the 
Company has a zero tolerance approach to slavery and human 
trafficking. Any new suppliers in higher risk areas are assessed for 
modern slavery and human trafficking purposes prior to establishing a 
business relationship.

During the year the Company conducted an audit of its supply chain 
and assessed the risk of modern slavery for each supplier taking into 
consideration their country of operation as well as other matters. Each 
supplier assessed as higher risk was required to complete a tailored 
modern slavery and human trafficking questionnaire, the results of 
which were assessed by the Company Secretary and Commercial 
Director and any follow-up actions and requests for additional 
information taken as appropriate.

Full information can be found in the Company’s annual Modern Slavery 
Statement which is published on the Company’s website and which 
details the actions undertaken to prevent slavery and human 
trafficking in both the Company’s organisation and its supply chain. 

Human Rights
We support the United Nations’ Universal Declaration of Human 
Rights and have policies and processes in place to ensure that we act 
in accordance with our cultural values which encompass areas such as 
equal opportunities, diversity, inclusion and respect, anti-corruption 
and bribery, whistleblowing and fraud. We do not believe this to be a 
material issue in our business. 

Employment of Disabled persons
It is our policy that people with disabilities should have full and fair 
consideration for vacancies within the Group having regard for their 
aptitudes and abilities. Where existing employees become disabled, it 
is the Company’s policy, wherever practicable to provide continuing 
employment under normal terms and conditions and to provide 
training career development wherever appropriate. 

Employee Involvement and Communication 
We are committed to communicating matters of importance to our 
employees. Communication is however not just one way and we 
actively encourage feedback from our employees, either through 
formal channels such as our Employee Forum (page 40) and our 
bi-annual employee survey, or more informal methods of feedback. In 
addition to our Employee Forum, we additionally hold champions 
meeting in our businesses and specific departmental group meetings 
where we get together those with specific job roles to share best 
practice and learn from the ideas and practices of others. 

We are proud that our employees are committed and loyal to the 
Company and listening to their ideas through formal and informal 
channels helps to inform company decision-making. 

Environmental policy and mandatory greenhouse gas 
emissions reporting
The Company’s policy towards the environment, actions being 
undertaken to mitigate its environmental impact, and all required 
regulatory disclosures can be found within the Strategic Report on 
pages 50 to 51.

Engagement with suppliers, customers and other stakeholders
The directors understand the need to develop good business 
relationships with its suppliers, customers and other stakeholders and 
the success with which this is achieved is paramount to business 
success. Further information on the Company’s approach to 
engagement with its stakeholders can be found on page 40.

Directors’ and auditor’s responsibilities
A statement by the Directors on their responsibilities in respect of the 
Annual Report and Accounts is given on page 102 and a statement by 
the Auditor on their responsibilities is given on page 109.

Political donations and expenditure
The Company’s policy is not to make any donations for political 
purposes in the UK or to donate to EU political parties or incur EU 
political expenditure. Accordingly, neither the Company nor its 
subsidiaries made any political donations or incurred political 
expenditure in the financial period under review (2018: £nil).

Charitable donations
Details are given on page 53 of the Strategic Report.

Amendments to the Articles of Association
The Company’s Articles of Association may only be amended by a 
special resolution at a general meeting of shareholders.

Financial instruments
The disclosures required in relation to the use of financial instruments 
by the Group together with details of our treasury policy and 
management are set out in note 24 to the financial statements on 
pages 150 to 157.

Going concern
The Group’s business activities, together with the factors likely to 
affect its future development, performance and position are set out in 
the Strategic Report. The financial position of the Group is described 
in the Financial Review on page 24. In addition, note 24 to the financial 
statements on pages 150 to 157 includes the Group’s objectives, 
policies and processes for managing its exposures to interest rate risk, 
foreign currency risk, counterparty risk, credit risk and liquidity risk.

The Board has a reasonable expectation that the Group has adequate 
resources to continue in operational existence for the foreseeable 
future. Accordingly, the financial statements set out on pages 110 to 
160 have been prepared on the going concern basis.

External auditor
PricewaterhouseCoopers LLP have indicated their willingness to 
continue as Auditor and their reappointment has been approved by 
the Audit Committee. Resolutions to reappoint them and to authorise 
the Directors to determine their remuneration will be proposed at the 
2020 AGM.

AGM
This year’s AGM will be held at the Company’s distribution hub in 
Coleshill on Friday, 22 May 2020 at 10.00am. The notice convening this 
meeting is in a separate document to this Annual Report and 
Accounts along with the explanatory notes regarding the resolutions 
that will be proposed at the meeting.

This report was approved by the Board and signed on its behalf by:

Karen Atterbury
Company Secretary
5 March 2020
Company registration number: 00460129

Headlam Group plc  Annual Report and Accounts 2019

101

GovernanceFinancial StatementsStrategic ReportOverview 
Statement of Directors’ Responsibilities

in respect of the financial statements

The directors are responsible for preparing the Annual Report and the financial 
statements in accordance with applicable law and regulation.

Directors’ confirmations
The directors consider that the annual report and accounts, taken as 
a whole, is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the group and 
parent company’s position and performance, business model and 
strategy.

• 

Each of the directors, whose names and functions are listed in Annual 
report and accounts confirm that, to the best of their knowledge:
the parent company financial statements, which have been 
• 
prepared in accordance with IFRSs as adopted by the European 
Union, give a true and fair view of the assets, liabilities, financial 
position and profit of the company; 
the group financial statements, which have been prepared in 
accordance with IFRSs as adopted by the European Union, give a 
true and fair view of the assets, liabilities, financial position and 
profit of the group; and 
the Strategic Report includes a fair review of the development and 
performance of the business and the position of the group and 
parent company, together with a description of the principal risks 
and uncertainties that it faces. 
In the case of each director in office at the date the Directors’ 
Report is approved:

• 

• 

•  so far as the director is aware, there is no relevant audit information 
of which the group and parent company’s auditors are unaware; 
and 
they have taken all the steps that they ought to have taken as a 
director in order to make themselves aware of any relevant audit 
information and to establish that the group and parent company’s 
auditors are aware of that information. 

• 

For and on behalf of the Board

Steve Wilson 
Director   
5 March 2020 

Chris Payne
Director
5 March 2020

Company law requires the directors to prepare financial statements 
for each financial year. Under that law the directors have prepared the 
group financial statements in accordance with International Financial 
Reporting Standards (‘IFRSs’) as adopted by the European Union and 
parent company financial statements in accordance with IFRSs as 
adopted by the European Union. Under company law the directors 
must not approve the financial statements unless they are satisfied 
that they give a true and fair view of the state of affairs of the group 
and parent company and of the profit or loss of the group and parent 
company for that period. In preparing the financial statements, the 
directors are required to:
•  select suitable accounting policies and then apply them 

consistently; 

•  state whether applicable IFRSs as adopted by the European Union 
have been followed for the group financial statements and IFRSs 
as adopted by the European Union have been followed for the 
company financial statements, subject to any material departures 
disclosed and explained in the financial statements; 

•  make judgements and accounting estimates that are reasonable 

and prudent; and 

•  prepare the financial statements on the going concern basis 

unless it is inappropriate to presume that the group and parent 
company will continue in business. 

The directors are also responsible for safeguarding the assets of the 
group and parent company and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities.

The directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the group and parent 
company’s transactions and disclose with reasonable accuracy at any 
time the financial position of the group and parent company and 
enable them to ensure that the financial statements and the 
Directors’ Remuneration Report comply with the Companies Act 
2006 and, as regards the group financial statements, Article 4 of the 
IAS Regulation.

The directors are responsible for the maintenance and integrity of the 
parent company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

102

 
 
 
Streamlined Energy & Carbon Reporting (‘SECR’) 
Disclosure

Executive Summary

This Executive Summary alongside and in conjunction with the information contained with the Environment section on page 50 summarises 
the energy usage, associated emissions, energy efficiency actions and energy performance for Headlam Group plc under the government 
policy Streamlined Energy & Carbon Reporting (‘SECR’), as implemented by the Companies (Directors’ Report) and Limited Liability 
Partnerships (Energy and Carbon Report) Regulations 2018.

This Executive Summary, and full supporting report, has been prepared by Net Zero Compliance (a division of Inspired Energy PLC) for Headlam 
Group plc by means of interpreting the Companies (Directors’ Report) and Limited Liability Partnerships (Energy and Carbon Report) 
Regulations 2018 as they apply to information supplied by Headlam Group plc and its energy suppliers.

Annual Reporting Figures

The total consumption (kWh) figures for energy supplies reportable by Headlam Group plc are as follows:

Utility and Scope

Grid-Supplied Electricity (Scope 2)
Natural Gas (Scope 1)
Transportation (Scope 1)
Total 

2019 Consumption 
(kWh)

8,252,552
5,055,888
91,911,413
105,219,853

2018 Consumption 
(kWh) (for  
illustrative 
purposes*)

7,265,231
5,020,115
90,066,828
102,352,174

The total emission (tCO2e) figures for energy supplies reportable by Headlam Group plc are as follows. Conversion factors utilised in these 
calculations are detailed below:

Utility and Scope

Grid-Supplied Electricity (Scope 2)
Natural Gas (Scope 1)
Transportation (Scope 1)
Total 

2019 Consumption 
(tCO2e)
2,109
930
22,423
25,462

2018 Consumption 
(tCO2e) (for 
illustrative 
purposes*)

1,857
923
22,018
24,798

Intensity Metric
An intensity metric of tCO2e per £m revenue has been applied for the annual total emissions of the Company that is related to the operation of 
facilities i.e. grid-supplied electricity and natural gas. The methodology of the intensity metric calculations are detailed below, and results of this 
analysis is as follows:

Utility and Scope
tCO2e/£m revenue 

2019 Intensity 
Metric

2018 Intensity 
Metric

41.7

41.0

*  2018 consumption and emission figures have been provided for illustrative purposes from data collated for the Phase 2 compliance activities with the Energy Savings Opportunity Scheme 

(‘ESOS').

Reporting Methodology

Scope 1 and 2 consumption and CO2e emission data has been calculated in-line with the 2019 UK Government environmental reporting 
guidance. The following Emission Factor Databases consistent with the 2019 UK Government environmental reporting guidance have been 
used: Database 2019, Version 1.01.

Estimations undertaken to cover missing billing periods were calculated on a kWh/day pro-rata basis at meter level. Where data was not 
available for the entirety of the reporting period, an average of similar meter classes were taken and applied to the properties with no available 
data.

Intensity metrics have been calculated utilising the UK 2019 revenue figure of £610,242,000, and applying to the whole estate’s carbon 
emissions.

Headlam Group plc  Annual Report and Accounts 2019

103

GovernanceFinancial StatementsStrategic ReportOverview 
 
 
 
 
 
Independent Auditors’ Report 

to the members of Headlam Group plc

Report on the audit of the financial statements
Opinion
In our opinion, Headlam Group plc’s group financial statements and company financial statements (the “financial statements”):

•  give a true and fair view of the state of the group’s and of the company’s affairs as at 31 December 2019 and of the group’s profit and the 

group’s and the company’s cash flows for the year then ended;

•  have been properly prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union and, 

as regards the company’s financial statements, as applied in accordance with the provisions of the Companies Act 2006; and

•  have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the group financial statements, Article 

4 of the IAS Regulation.

We have audited the financial statements, included within the Annual Report and Accounts 2019 (the “Annual Report”), which comprise: the 
Group and Company Statements of financial position as at 31 December 2019; the Consolidated income statement and Consolidated 
statement of comprehensive income, the Group and Company Cash flow statements, and the Group and Company Statements of changes in 
equity for the year then ended; and the notes to the financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities under 
ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in 
the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not provided to the 
group or the company.

Other than those disclosed in note 3 to the financial statements, we have provided no non-audit services to the group or the company in the 
period from 1 January 2019 to 31 December 2019.

Our audit approach
Overview

•  Overall group materiality: £2.0 million (2018: £2.0 million), based on 5% of underlying profit before tax (2018: 5% 

of profit before tax).

•  Overall company materiality: £1.9 million (2018: £1.9 million), based on 0.75% of total assets.

Materiality

•  The Group financial statements are a consolidation of a number of reporting components, comprising the 

group’s operating businesses, centralised functions and non-trading entities.

•  We performed full scope audits on the financial information of four UK reporting components: HFD Limited, 
MCD Limited, Domus Group of Companies and Headlam Group plc (the company) due to their size and risk 
characteristics. These UK reporting components comprise 84% of consolidated revenue and 87% of 
consolidated underlying profit before tax. 
In addition, we targeted significant balances in components outside of full scope. These were identified as 
other interest-bearing loans and borrowings within the components of Headlam BV and LMS, and cash 
balances within Headlam BV and Belcolor.

• 

•  All work was performed by the group team and no reliance was taken on component auditors.
•  Finally, we performed analytical procedures on insignificant trading components for group reporting purposes.

Audit scope

Key audit 
matters

•  Supplier arrangements
• 

Impairment of Domus goodwill

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements. 

104

 
Capability of the audit in detecting irregularities, including fraud
Based on our understanding of the group and industry, we identified that the principal risks of non-compliance with laws and regulations related 
to employment regulation and health and safety legislation, and we considered the extent to which non-compliance might have a material 
effect on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial 
statements such as the Companies Act 2006, the Listing Rules, tax legislation and pension legislation. We evaluated management’s incentives 
and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that the 
principal risks were related to posting inappropriate journal entries and management bias in accounting estimates. Audit procedures performed 
by the group engagement team included:

•  Discussions with management, including consideration of known or suspected instances of non-compliance with laws and regulations, 

and fraud;

•  Reading key correspondence with regulatory authorities, such as the Competition and Markets Authority (CMA);
•  Review of correspondence with legal advisors;
•  Challenging assumptions and judgements made by management in their significant accounting estimates; and 
•  Testing of journals posted to revenue, rebates and cash that have unusual account combinations.

There are inherent limitations in the audit procedures described above and the further removed non-compliance with laws and regulations is 
from the events and transactions reflected in the financial statements, the less likely we would become aware of it. Also, the risk of not 
detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate 
concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) 
identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and 
directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were 
addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate 
opinion on these matters. This is not a complete list of all risks identified by our audit. 

Key audit matter

Supplier arrangements

Refer to the Audit Committee Report on page 72 
and the use of estimates and judgements in the 
Accounting Policies on page 124.

The group has a significant number of rebate 
agreements with suppliers. These agreements can 
contain multiple terms or tiered arrangements 
based on the volume of goods purchased. 
Consequently, the calculation of these rebates can 
be complex and requires accurate inputs and 
calculations to be made. 

The majority of agreements are co-terminus with 
the financial year, meaning that, although the 
calculation of the rebate does not rely on estimates 
of future purchases, there are significant amounts 
of rebates receivable subject to recovery at the 
year end.

How our audit addressed the key audit matter

We tested a sample of rebate balances by requesting confirmations from the 
counterparty. For those balances where no counterparty confirmation was received, 
we recalculated the amount due, based on the supporting purchase agreements 
and tested the calculation inputs back to underlying financial records. No material 
inconsistencies or exceptions were noted.

For those balances subject to testing, we agreed post year end settlements back to 
evidence of cash receipt or credit notes received, to provide comfort over the 
recoverability of the balances.

In addition, in order to assess management’s ability to accurately calculate rebates 
receivable balances, we compared cash receipts received during the year against 
balances accrued at the previous year end. No material inconsistencies or 
exceptions were noted.

Headlam Group plc  Annual Report and Accounts 2019

105

GovernanceFinancial StatementsStrategic ReportOverviewIndependent Auditors’ Report continued

to the members of Headlam Group plc

Key audit matter

How our audit addressed the key audit matter

Impairment of Domus goodwill

Refer to the Audit Committee Report on page 72 
and the use of estimates and judgements in the 
Accounting Policies on page 121 and note 12 to the 
financial statements on page 137.

During the financial year, the performance of the 
Domus trading subsidiary has declined, with the 
business achieving an operating profit of £1.0 million 
in FY19 (FY18 - £1.9 million). This decline represents 
an impairment trigger in respect of goodwill.

At 31 December 2019 the group had a net balance 
of £20.9 million (2018: £23.0 million) of goodwill in 
respect of Domus, following management’s 
decision to record an impairment of £2.1 million 
during the year ended 31 December 2019. 
Management believe the decline in performance is 
because of the depressed market conditions in 
London and the South East over the last two years, 
and expect the business’ performance to recover to 
pre-acquisition levels by 2023. 

Consequently, the carrying value of goodwill is 
contingent on an improvement in the future cash 
flows of the business and there is a risk that the 
goodwill could be further impaired if these revenue 
growth rates do not meet the 
company’s expectations.

We obtained management’s model supporting the impairment of £2.1 million and 
tested its integrity and accuracy. Our work highlighted the two most sensitive 
assumptions to be revenue growth and the discount rate. 

We agreed the revenue and cash flows used as the basis of the model back to Board 
approved 5 year forecasts and held discussions with management to determine 
whether the rationale behind the expected recovery is of sound logic.

We reviewed the historical performance of the business to determine whether it has 
previously experienced fluctuations in performance and whether it has a track 
record of recovering from previous declines. In addition, we performed 
benchmarking against independent market indices, and noted a correlation between 
the Domus revenue levels and wider macro-economic indicators.

We also reviewed post year-end financial data which shows early evidence of a year 
on year increase in order intake, supporting management’s forecasts. 

We engaged independent valuation experts to review and benchmark the discount 
rate calculated by management and concluded that it lay within our expected range.

We reviewed management’s impairment sensitivity disclosures and concluded these 
adequately reflect ‘reasonably possible’ changes in key assumptions.

As a result of these procedures, we consider the directors’ assessment of the 
carrying value of goodwill to be supportable.

We determined that there were no key audit matters applicable to the company to communicate in our report.

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a 
whole, taking into account the structure of the group and the company, the accounting processes and controls, and the industry in which 
they operate.

The Group operates as a supplier and distributor of floorcovering products and has two operating segments; the UK and Continental Europe. 
The Group financial statements are a consolidation of a number of reporting companies, comprising the group’s operating businesses, 
centralised functions and non-trading group companies.

In establishing the overall approach to the group audit, we identified four UK reporting components which, in our view, required an audit of their 
complete financial information both due to their size and risk characteristics: HFD Limited, MCD Limited, Domus Group of Companies and 
Headlam Group plc (the Company). These reporting components were audited by the group engagement team.

In addition, we targeted significant balances in components outside of full scope. These were identified as other interest-bearing loans and 
borrowings within the components of Headlam BV and LMS, and cash balances within Headlam BV and Belcolor.

Finally, we performed analytical procedures on insignificant trading components for group reporting purposes.

The work on these four components, together with additional procedures performed at the Group level, including analytical procedures and 
specific testing of the consolidation, gave us the evidence we needed for our opinion on the Group financial statements as a whole.

106

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together 
with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the 
individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the 
financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

£2.0 million (2018: £2.0 million).

Group financial statements

How we determined it

Rationale for 
benchmark applied

5% of underlying profit before tax
(2018: 5% of profit before tax)

In the current year we have revised our benchmark to 
be based on underlying profit before tax. Based on the 
benchmarks used in the annual report, underlying 
profit before tax is the primary measure used by the 
shareholders in assessing the performance of the 
group, and is a generally accepted auditing benchmark.

Company financial statements

£1.9 million (2018: £1.9 million).

0.75% of total assets.

We believe that total assets is the primary measure 
used by the shareholders in assessing the performance 
of the Company, and is a generally accepted 
auditing benchmark.

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality. The range of 
materiality allocated across components was between £239,000 and £1,900,000. Certain components were audited to a local statutory audit 
materiality that was also less than our overall group materiality.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £100,000 (Group audit) 
(2018: £100,000) and £100,000 (Company audit) (2018: £100,000) as well as misstatements below those amounts that, in our view, warranted 
reporting for qualitative reasons.

Going concern
In accordance with ISAs (UK) we report as follows:

Reporting obligation

Outcome

We are required to report if we have anything material to add or 
draw attention to in respect of the directors’ statement in the 
financial statements about whether the directors considered it 
appropriate to adopt the going concern basis of accounting in 
preparing the financial statements and the directors’ 
identification of any material uncertainties to the group’s and 
the company’s ability to continue as a going concern over a 
period of at least twelve months from the date of approval of 
the financial statements.

We are required to report if the directors’ statement relating to 
Going Concern in accordance with Listing Rule 9.8.6R(3) is 
materially inconsistent with our knowledge obtained in the audit.

We have nothing material to add or to draw attention to.

However, because not all future events or conditions can be predicted, 
this statement is not a guarantee as to the group’s and company’s ability 
to continue as a going concern. For example, the terms of the United 
Kingdom’s withdrawal from the European Union are not clear, and it is 
difficult to evaluate all of the potential implications on the group’s trade, 
customers, suppliers and the wider economy.

We have nothing to report.

Headlam Group plc  Annual Report and Accounts 2019

107

GovernanceFinancial StatementsStrategic ReportOverview 
Independent Auditors’ Report continued

to the members of Headlam Group plc

Reporting on other information 
The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’ report 
thereon. The directors are responsible for the other information. Our opinion on the financial statements does not cover the other information 
and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance 
thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to 
be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to 
conclude whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on 
the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 
We have nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ Report, we also considered whether the disclosures required by the UK Companies Act 
2006 have been included. 

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies Act 2006 (CA06), ISAs (UK) 
and the Listing Rules of the Financial Conduct Authority (FCA) require us also to report certain opinions and matters as described below 
(required by ISAs (UK) unless otherwise stated).

Strategic Report and Directors’ Report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Directors’ Report for 
the year ended 31 December 2019 is consistent with the financial statements and has been prepared in accordance with applicable legal 
requirements. (CA06)

In light of the knowledge and understanding of the group and company and their environment obtained in the course of the audit, we did not 
identify any material misstatements in the Strategic Report and Directors’ Report. (CA06)

The directors’ assessment of the prospects of the group and of the principal risks that would threaten the solvency or liquidity  
of the group
We have nothing material to add or draw attention to regarding:

•  The directors’ confirmation on page 73 of the Annual Report that they have carried out a robust assessment of the principal risks facing the 

group, including those that would threaten its business model, future performance, solvency or liquidity.

•  The disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated.
•  The directors’ explanation on page 37 of the Annual Report as to how they have assessed the prospects of the group, over what period they 
have done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation 
that the group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any 
related disclosures drawing attention to any necessary qualifications or assumptions.

We have nothing to report having performed a review of the directors’ statement that they have carried out a robust assessment of the 
principal risks facing the group and statement in relation to the longer-term viability of the group. Our review was substantially less in scope 
than an audit and only consisted of making inquiries and considering the directors’ process supporting their statements; checking that the 
statements are in alignment with the relevant provisions of the UK Corporate Governance Code (the “Code”); and considering whether the 
statements are consistent with the knowledge and understanding of the group and company and their environment obtained in the course of 
the audit. (Listing Rules)

Other Code Provisions
We have nothing to report in respect of our responsibility to report when: 

•  The statement given by the directors, on page 102, that they consider the Annual Report taken as a whole to be fair, balanced and 

understandable, and provides the information necessary for the members to assess the group’s and company’s position and performance, 
business model and strategy is materially inconsistent with our knowledge of the group and company obtained in the course of performing 
our audit.

•  The section of the Annual Report on page 71 describing the work of the Audit Committee does not appropriately address matters 

communicated by us to the Audit Committee.

•  The directors’ statement relating to the company’s compliance with the Code does not properly disclose a departure from a relevant 

provision of the Code specified, under the Listing Rules, for review by the auditors.

Directors’ Remuneration 
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 
2006. (CA06)

108

Responsibilities for the financial statements and the audit
Responsibilities of the directors for the financial statements
As explained more fully in the Statement of Directors’ Responsibilities set out on page 102, the directors are responsible for the preparation of 
the financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The directors 
are also responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either 
intend to liquidate the group or the company or to cease operations, or have no realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, but is 
not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: www.frc.org.uk/
auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with Chapter 3 of Part 
16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other 
purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior 
consent in writing.

Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or
•  adequate accounting records have not been kept by the company, or returns adequate for our audit have not been received from branches 

not visited by us; or

•  certain disclosures of directors’ remuneration specified by law are not made; or
• 

the company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 
accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Appointment
Following the recommendation of the Audit Committee, we were appointed by the members on 20 May 2016 to audit the financial statements 
for the year ended 31 December 2016 and subsequent financial periods. The period of total uninterrupted engagement is 4 years, covering the 
years ended 31 December 2016 to 31 December 2019.

Mark Smith (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
Birmingham

5 March 2020

Headlam Group plc  Annual Report and Accounts 2019

109

GovernanceFinancial StatementsStrategic ReportOverviewConsolidated Income Statement

For the year ended 31 December 2019

Revenue
Cost of sales

Gross profit
Distribution costs
Administrative expenses

Operating profit
Finance income
Finance expenses

Net finance costs

Profit before tax
Taxation

Profit for the year attributable to 

the equity shareholders

Earnings per share
Basic
Diluted

Ordinary dividend per share
Interim dividend for the 

financial year

Final dividend proposed for the 

financial year

Underlying
2019
£000

719,237
(489,825)

229,412
(135,738)
(51,520)

42,154
821
(3,515)

(2,694)

39,460
(6,877)

Non-underlying
(Note 3)
2019
£000

–
–

–
–
(3,885)

(3,885)
–
(406)

(406)

(4,291)
277

Total
2019
£000

719,237
(489,825)

229,412
(135,738)
(55,405)

38,269
821
(3,921)

(3,100)

35,169
(6,600)

Underlying
2018
£000

708,423
(479,349)

229,074
(134,316)
(50,485)

44,273
709
(1,593)

(884)

43,389
(7,750)

Non-underlying
(Note 3)
2018
£000

–
–

–
–
(2,942)

(2,942)
–
–

–

(2,942)
807

Total
2018
£000

708,423
(479,349)

229,074
(134,316)
(53,427)

41,331
709
(1,593)

(884)

40,447
(6,943)

32,583

(4,014)

28,569

35,639

(2,135)

33,504

38.8p
38.6p

34.0p
33.8p

42.5p
42.2p

7.55p

17.45p

40.0p
39.6p

7.55p

17.45p

Note

2

2
6
6

3
7

9
9

23

23

All Group operations during the financial years were continuing operations.

110

Consolidated Statement of Comprehensive Income

For the year ended 31 December 2019

Profit for the year attributable to the equity shareholders
Other comprehensive income/(expense
  Items that will never be reclassified to profit or loss
  Remeasurement of defined benefit plans
  Related tax

  Items that are or may be reclassified to profit or loss
  Foreign exchange translation differences arising on translation of overseas operations

Other comprehensive income for the year

Total comprehensive income attributable to the equity shareholders for the year

Note

21

2019
£000

2018
£000

28,569

33,504

917
(159)

758

(549)

(549)

209

28,778

8,562
(1,628)

6,934

540

540

7,474

40,978

Headlam Group plc  Annual Report and Accounts 2019

111

GovernanceFinancial StatementsStrategic ReportOverviewStatements of Financial Position

At 31 December 2019

Note

Group

2019
£000

2018
£000

Company

2019
£000

2018
£000

Assets
Non-current assets
Property, plant and equipment
Investment properties
Right of use assets
Intangible assets
Investments in subsidiary undertakings
Deferred tax assets

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total assets

Liabilities
Current liabilities
Bank overdraft
Other interest-bearing loans and borrowings
Lease liabilities
Trade and other payables
Income tax payable

Non-current liabilities
Other interest-bearing loans and borrowings
Lease liabilities
Trade and other payables
Provisions
Deferred tax liabilities
Employee benefits

Total liabilities

Net assets

Equity attributable to equity holders of the parent
Share capital
Share premium
Other reserves
Retained earnings

Total equity

10
10
11
12
13
14

15
16
17

17
18
11
19
8

18
11
19
20
14
21

23

23

114,573
–
43,865
48,514
–
692

207,644

132,474
123,705
33,385

289,564

497,208

(10)
(222)
(13,921)
(181,845)
(5,037)

(201,035)

(6,201)
(30,734)
–
(2,299)
(7,608)
(4,263)

(51,105)

102,048
–
–
50,924
–
516

153,488

132,704
119,007
44,005

295,716

449,204

(221)
(236)
–
(181,300)
(6,730)

(188,487)

(6,805)
–
(2,592)
(2,249)
(8,063)
(5,888)

(25,597)

15,958
79,957
656
–
122,024
–

218,595

–
21,316
17,548

38,864

476
81,647
–
–
121,380
–

203,503

–
23,491
12,573

36,064

257,459

239,567

–
–
(6)
(40,287)
(1,302)

(41,595)

–
(658)
–
–
(5,216)
(2,174)

(8,048)

–
–
–
(34,226)
(394)

(34,620)

–
–
(2,007)
–
(5,487)
(2,561)

(10,055)

(44,675)

194,892

4,268
53,512
13,364
123,748

194,892

(252,140)

(214,084)

245,068

235,120

(49,643)

207,816

4,273
53,512
1,334
185,949

245,068

4,268
53,512
185
177,155

235,120

4,273
53,512
15,106
134,925

207,816

The notes on pages 116 to 160 are an integral part of these consolidated financial statements.

The Company is taking advantage of the exemption in s408 of the Companies Act 2006 not to present its individual income statement, 
however the profit for the year attributable to the equity shareholders is £31,238,000 (2018:£34,350,000).

These financial statements were approved by the Board of Directors on 5 March 2020 and were signed on its behalf by

Steve Wilson 
Director   

Chris Payne
Director

Company Number: 00460129

112

 
 
Statement of Changes in Equity – Group

For the year ended 31 December 2019

Balance at 1 January 2018
Profit for the year attributable to the equity 

shareholders

Other comprehensive income

Total comprehensive income for the year

Transactions with equity shareholders, 

recorded directly in equity

Share-based payments
Share options exercised by employees
Consideration for purchase of own shares
Current tax on share options
Deferred tax on share options
Deferred tax on income and expenses recognised 

directly in equity

Dividends to equity holders

Total contributions by and distributions to equity 

shareholders

Balance at 31 December 2018

Balance at 1 January 2019
Change in accounting policy (note 1c & 11)

Restated total equity at 1 January 2019
Profit for the year attributable to the equity 

shareholders

Other comprehensive (expense)/income

Total comprehensive income for the year

Transactions with equity shareholders, 

recorded directly in equity

Share-based payments
Share options exercised by employees
Ordinary shares issued
Effect of movement on foreign exchange on 

current taxation

Current tax on share options
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to 

equity shareholders

Share
capital
£000

Share
premium
£000

Capital
redemption
reserve
£000

4,268

53,512

88

–
–

–

–
–
–
–
–

–
–

–

–
–

–

–
–
–
–
–

–
–

–

4,268

4,268
–

4,268

53,512

53,512
–

53,512

–
–

–

–
–
5

–
–
–
–

5

–
–

–

–
–
–

–
–
–
–

–

–
–

–

–
–
–
–
–

–
–

–

88

88
–

88

–
–

–

–
–
–

–
–
–
–

–

Balance at 31 December 2019

4,273

53,512

88

Special 
reserve
£000

Translation
reserve
£000

Treasury
reserve
£000

Restated*
Retained
earnings
£000

Total
equity
£000

–

–
–

–

–
–
–
–
–

–
–

–

–

–
–

–

–
–

–

–
–
469

–
–
–
–

469

469

6,859

(4,056)

157,903

218,574

–
540

540

–
–

–

33,504
6,934

40,438

33,504
7,474

40,978

–
–
–
–
–

–
–

–

7,399

7,399
–

7,399

–
(549)

(549)

–
–
–

(44)
–
–
–

–
2,579
(5,825)
–
–

1,478
(1,518)
–
38
(169)

1,478
1,061
(5,825)
38
(169)

–
–

(46)
(20,969)

(46)
(20,969)

(3,246)

(21,186)

(24,432)

(7,302)

177,155

235,120

(7,302) 177,155
(216)

–

235,120
(216)

(7,302) 176,939

234,904

–
–

–

28,569
758

28,569
209

29,327

28,778

–
1,273
–

807
(448)
–

807
825
474

–
–
–
–

–
20
245
(20,941)

(44)
20
245
(20,941)

(44)

1,273

(20,317)

(18,614)

6,806

(6,029) 185,949

245,068

*  Retained earnings for the group were restated by a change in accounting policy arising from the adoption of IFRS 16 at 1 January 2019, see note 1c and 11.

Headlam Group plc  Annual Report and Accounts 2019

113

GovernanceFinancial StatementsStrategic ReportOverviewStatement of Changes in Equity – Company

For the year ended 31 December 2019

Balance at 1 January 2018

Restatement for discounting on inter-company receivable

Restated balance at 1 January 2018
Profit for the year attributable to the equity shareholders
Other comprehensive income

Total comprehensive income for the year

Transactions with equity shareholders, recorded directly 

in equity

Share-based payments
Share options exercised by employees
Consideration for purchase of own shares
Current tax on share options
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to equity shareholders

Balance at 31 December 2018

Balance at 1 January 2019
Profit for the year attributable to the equity shareholders
Other comprehensive income

Total comprehensive income for the year

Transactions with equity shareholders, recorded directly 

in equity

Share-based payments
Share options exercised by employees
Ordinary share issues
Current tax on share options
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to equity shareholders

Share
capital
£000

Share
premium
£000

4,268

53,512

–

4,268
–
–

–

53,512
–
–

–

–
–
–
–
–
–

–

–

–
–
–
–
–
–

–

4,268

4,268
–
–

53,512

53,512
–
–

–

–
–
5
–
–
–

5

–

–
–
–
–
–
–

–

Capital
redemption
reserve
£000

Special
reserve
£000

Treasury
reserve
£000

Restated*
Retained
earnings
£000

Restated*
Total
equity
£000

88

–

88
–
–

–

–
–
–
–
–
–

–

88

88
–
–

–

–
–
–
–
–
–

–

20,578

(4,056)

105,128

179,518

–

20,578
–
–

–

–
–
–
–
–
–

–

20,578

20,578
–
–

–

(1,601)

(1,601)

(4,056)
–
–

103,527
34,350
6,887

(177,917)
34,350
6,887

–

41,237

41,237

–
2,579
(5,825)
–
–
–

1,478
(1,518)
–
29
(36)
(20,969)

1,478
1,061
(5,825)
29
(36)
(20,969)

(3,246)

(21,016)

(24,262)

(7,302)

123,748

194,892

(7,302) 123,748
31,238
306

–
–

194,892
31,238
306

–

–

31,544

31,544

–
–
469
–
–
–

469

–
1,273
–
–
–
–

807
(448)
–
1
214
(20,941)

807
825
474
1
214
(20,941)

1,273

(20,367)

(18,620)

Balance at 31 December 2019

4,273

53,512

88

21,047

(6,029) 134,925

207,816

*  Retained earnings for the Company were restated when an inter-company loan was discounted in accordance with IFRS 9 see note 1.

114

Cash Flow Statements

For the year ended 31 December 2019

Cash flows from operating activities
Profit before tax for the year
Adjustments for:
Depreciation of property, plant and equipment, amortisation and impairment
Depreciation of right-of-use asset
Finance income
Finance expense
Profit on sale of property, plant and equipment
Share-based payments

Operating cash flows before changes in working capital and other payables
Change in inventories
Change in trade and other receivables
Change in trade and other payables

Cash generated from the operations
Interest paid 
Tax paid
Additional contributions to defined benefit plan

Net cash flow from operating activities

Cash flows from investing activities
Proceeds from sale of property, plant and equipment
Interest received
Acquisition of subsidiaries, net of cash acquired
Repayment of acquired borrowings on acquisition
Acquisition of property, plant and equipment

Net cash flow from investing activities

Cash flows from financing activities
Proceeds from the issue of treasury shares
Payment to acquire own shares
Drawdown of borrowings
Repayment of borrowings
Principal elements of lease payments
Dividends paid

Net cash flow from financing activities

Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at 1 January
Effect of exchange rate fluctuations on cash held

Cash and cash equivalents at 31 December

Note

3
11
6
6
3
22

21

25

10

11
23

Group

2019
£000

Company

2018
£000

2019
£000

2018
£000

35,169

40,447

31,883

33,977

8,898
15,260
(821)
3,921
(60)
807

63,174
(572)
(4,725)
(1,916)

55,961
(3,407)
(8,289)
–

7,038
–
(709)
1,593
(50)
1,478

49,797
1,563
12,524
(13,878)

50,006
(1,426)
(7,789)
(747)

1,692
21
(803)
1,109
–
163

34,065
–
5,581
(100)

39,546
(799)
146
–

1,688
–
(691)
985
–
739

36,698
–
(2,170)
(10,357)

24,171
(765)
(590)
(747)

44,265

40,044

38,893

22,069

130
857
(4,448)
–
(15,777)

403
601
(9,141)
(435)
(4,384)

–
314
(1,137)
–
(12,967)

(19,238)

(12,956)

(13,790)

–
258
–
–
(667)

(409)

825
–
45,000
(45,229)
(14,880)
(20,941)

1,061
(5,825)
45,443
(45,232)
–
(20,969)

825
–
45,000
(45,000)
(12)
(20,941)

1,061
(5,825)
45,000
(45,000)
–
(20,969)

(35,225)

(25,522)

(20,128)

(25,733)

(10,198)
43,784
(211)

17

33,375

1,566
42,030
188

43,784

4,975
12,573
–

17,548

(4,073)
16,646
–

12,573

Headlam Group plc  Annual Report and Accounts 2019

115

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements

1 Presentation of the Financial Statements and Accounting Policies
Reporting entity
Headlam Group plc (the ‘Company’) is a company incorporated and domiciled in the UK. The address of its registered office is PO Box 1,  
Gorsey Lane, Coleshill, Birmingham, B46 1LW.

Statement of compliance
Both the Company’s and the Group’s financial statements have been prepared and approved by the Directors in accordance with International 
Financial Reporting Standards as adopted by the EU (‘adopted IFRSs’). On publishing the Company’s financial statements here together with 
the Group financial statements, the Company is taking advantage of the exemption in s408 of the Companies Act 2006 not to present its 
individual income statement and related notes that form a part of these approved financial statements.

The Company and Group financial statements were authorised for issuance on 5 March 2020.

Basis of preparation
The principal accounting policies applied in the preparation of the financial statements of the Company and the financial statements of the 
Group are set out below. These policies have been applied consistently to all years presented, unless otherwise stated.

Judgements made by the Directors, in the application of these accounting policies that have a significant effect on the financial statements 
and estimates with a significant risk of material adjustment in the next year, are discussed below.

(a) Measurement convention
These financial statements are presented in pounds sterling, which is the Company’s functional currency. All financial information presented in 
pounds sterling has been rounded to the nearest thousand.

The Company and Group financial statements are prepared on the historical cost basis with the exception of derivative financial instruments 
and pension scheme assets and liabilities, both of which are stated at fair value.

The financial statements have been prepared on a going concern basis. In determining the appropriate basis of preparation of the financial 
statements the Directors are required to consider whether the Group can continue in operational existence for a period no shorter than 
12 months from the date of approval of the financial statements.

The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the 
Chairman’s Statement on page 12 and Chief Executive’s Review on pages 14 to 16.

The financial position of the Group, its cash flows, liquidity position and borrowing facilities are described in the Financial Review on pages 24 to 
31. In addition, note 24 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its financial 
risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit risk and liquidity risk.

The Group meets its day-to-day working capital requirements through its banking facilities. As highlighted in note 18 to the financial 
statements, the Group has maintained two separate agreements with Barclays Bank PLC and HSBC Bank Plc and these include both Sterling 
and Euro term facilities. The Group’s Sterling committed facilities are £68.5 million and its Euro committed facilities are €9.6 million. The Group 
also has short term uncommitted facilities which continue at £25 million, and €7.3 million and are renewable on an annual basis.

The Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for a period no 
shorter than 12 months from the date of approval of the financial statements. Thus they continue to adopt the going concern basis of 
accounting in preparing the annual financial statements.

b) Use of accounting estimates and judgements
Estimates
The preparation of financial statements in conformity with adopted IFRSs requires the use of estimates and assumptions that affect the 
reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during 
the reporting year. Although these estimates are based on management’s best knowledge of the amount, events or actions, actual results 
ultimately may differ from those estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in 
which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both 
current and future periods.

116

The key sources of estimation uncertainty at the Statement of Financial Position date that may give rise to a material adjustment to the 
carrying value of assets and liabilities within the next financial year are as follows

•  Supplier arrangements 

The group has a number of rebate agreements with suppliers. These agreements can contain multiple terms or tiered arrangements based 
on the volume of goods purchased. Consequently, the calculation of these rebates require accurate inputs and calculations to be made. The 
majority of agreements are co-terminus with the financial year, meaning that, although the calculation of the rebate does not rely on 
estimates of future purchases, there are significant amounts of rebates receivable subject to recovery at the year-end. 

•  Inventory 

Inventories are valued at the lower of cost and net realisable value. Cost is the invoiced cost of materials less any supplier discounts received 
and overheads incurred in bringing inventory to its present condition and location. This includes management’s best estimates of overheads 
to be absorbed into the cost of inventory and discounts likely to be received from suppliers. 

Provisions to write down stock to its net realisable value are calculated based on the ageing profile and consideration of inventory sold for 
less than its carrying value.

•  Employee benefits 

The deficit relating to the Group’s defined benefit plans is assessed annually in accordance with IAS 19 and after taking independent 
actuarial advice. The principal assumptions are set out in note 21. The amount of the deficit is dependent on plan asset and liability values 
and the actuarial assumptions used to determine the deficit. 

The assumptions include asset growth rates, pension and salary increases, price inflation, discount rate used to measure actuarial liabilities 
and mortality rates. 

Sensitivities in respect of these assumptions are detailed in note 21.

•  Leases (IFRS 16) 

Estimates are made in determining the use of an internal borrowing rate (“IBR”). The IBR is estimated and used for the purpose of 
discounting cashflows to their present value when the interest rate implicit within a lease cannot be determined. It comprises the risk free 
rate attributed to government bonds relevant to the economic environment in which the asset is being used, a credit worthiness adjustment 
based on a synthetic Headlam credit rating and the incremental cost of borrowing, the latter being the rate of interest that the Group would 
have to pay on borrowings to obtain an asset of similar value to that of the right of use asset. Further details on the incremental borrowing 
rates supplied are outlined in note 11.

•  Impairment of goodwill 

The Group determines whether goodwill is impaired on an annual basis unless there is an indication of impairment at an earlier date. This 
requires an estimation of the value in use of the cash generating units to which they are allocated. Estimating the value in use requires the 
Group to make an estimate of the expected future cash flows from the cash generating unit and also to choose a suitable discount rate in 
order to calculate the present value of those cash flows. During the year management have recognised an impairment of £2.1 million against 
goodwill in respect of the Domus business. Further details on the impairment, the assumptions used in determining the value in use 
calculations, and their associated sensitivity analysis can be found in note 12.

Judgements
Judgements made by the Directors, in the application of these accounting policies that have a significant effect on the financial statements are 
as follows:

•  Acquisition accounting 

Assets and liabilities must also be recognised at fair value on acquisition. The identification and measurement of contingent liabilities and 
intangible assets are key areas of judgement.

The Group made one acquisition during the year which is detailed in note 25. As part of this acquisition the Group has performed a purchase 
price allocation review and has assessed the fair value of the assets and liabilities acquired. Using assumptions regarding the performance of 
the acquired entity, management have identified additional intangibles relating to brand names, customer relationships and supply 
agreements which have been recognised and amortised over their expected useful economic life. The fair value of intangibles at the date of 
acquisition are calculated by reference to the net present value of future benefits accruing to the Group from the utilisation of the asset, 
discounted at the appropriate discount rate. Key assumptions in valuing the intangibles were royalty rates, discount rates, and future cash 
flows which have been assessed by the directors and where appropriate bench-marked against the market. Any excess of the purchase 
consideration over the estimated fair values of acquired net identified assets is recorded as goodwill in the balance sheet and is allocated to 
an appropriate business segment. Any changes in the underlying assumptions or life of the determined assets and liabilities would alter the 
goodwill and amortisation charges included within the financial statements. 

Headlam Group plc  Annual Report and Accounts 2019

117

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the financial statements continued

1 Presentation of the Financial Statements and Accounting Policies continued
Judgements continued
•  Leases (IFRS 16) 

Judgements are made in determining the lease term when applying IFRS 16. In determining the lease term, management considers all facts 
and circumstances that create an economic incentive to exercise an extension option, or not exercise a termination option. Extension 
options (or periods after termination options) are only included in the lease term if the lease is reasonably certain to be extended (or not 
terminated). The assessment is reviewed if a significant event or a significant change in circumstances occurs which affects this assessment 
and that is within the control of the lessee. 

•  Non-underlying items

In order to illustrate the underlying trading performance of the Group, presentation has been made of performance measures excluding 
those items which it is considered would distort the comparability of the Group’s results. These non-underlying items are defined as those 
items that by virtue of their nature, size or expected frequency, warrant separate additional disclosure in the financial statements in order to 
fully understand the underlying performance of the Group. Consequently, the classification of these items requires judgement. Further 
details can be found in Note 3.

(c) Impact of newly adopted accounting standards
The Group and Company has adopted a new accounting standard in 2019 and this is detailed below:

International Financial Reporting Standard (IFRS) 16 ‘Leases’ (replacing IAS 17).
This new standard eliminates the classification of leases over 12 months in length as either operating or finance leases and introduces a single 
lessee accounting model whereby all leases are accounted for on balance sheet, unless of low-value. The standard therefore requires that the 
Group’s leased assets are recorded within non-current assets on the balance sheet as ‘right of use assets’ with a corresponding lease liability 
which is based on the discounted value of the cash payments required under each lease. The income statement is affected by the replacement 
of the operating lease expense with a depreciation charge and a finance expense.

The lease liability has been measured at the present value of the remaining lease payments, discounted using the incremental borrowing rate at 
transition. All right-of-use assets have been measured at the amount of the lease liability on adoption (adjusted for any prepaid or accrued lease 
expenses). Transition recognition exemptions relating to short-term and low value leases have been applied and a single discount rate has been 
applied to a portfolio of leases with reasonably similar characteristics, to simplify the transition process. 

The group has applied the standard from its mandatory adoption date of 1 January 2019 using the modified retrospective approach. Under this 
approach, the cumulative effect of adopting IFRS 16 is recognised as an adjustment to the opening balance of retained earnings on 1 January 
2019, with no restatement of comparative information. The impact this change in the Group’s accounting policy has had on the financial 
statements is detailed further in note 11 below.

The Group and Company adopted two new accounting standards in 2018 and these are detailed below:

IFRS 9 – Financial Instruments
IFRS 9 replaced the provisions of IAS 39 that relate to the recognition, classification and measurement of financial assets and financial liabilities, 
derecognition of financial instruments, impairment of financial assets and hedge accounting. The adoption of IFRS 9 Financial Instruments 
from 1 January 2018 resulted in changes in accounting policies but did not have a significant impact on the financial statements. The new 
accounting policies are set out in note 1 below. In accordance with the transitional provisions in IFRS 9(7.2.15) and (7.2.26), comparative figures 
have not been restated.

There was no material impact on the group’s retained earnings as at 1 January 2018 arising from the transition but the Company’s retained 
earnings were affected as follows:

In accordance with IFRS 9 the value of inter-company receivables were reviewed as at 31 December 2018. Headlam Group plc has an inter-
company balance with Headlam (European) Limited, which is supported by Headlam (European) Limited’s investment in the Group’s French 
entities. The inter-company loan is due on demand and it has been valued by reference to the net present value of the future cash flows 
accruing to Headlam (European) Limited from its investment in the French entities and discounted at an appropriate discount rate.

Retained earnings
Restatement due to discounting

Restated retained earnings

118

Restated
1 January 2018
£000

105,128
(1,601)

103,527

IFRS 15 – Revenue from Contracts with Customers
The Group adopted IFRS 15 ‘Revenue from Contracts with Customers’ at 1 January 2018.

This standard uses a five-step model to be applied to all sales contracts. The key principle of the standard is that revenue is recognised when 
control of the goods or services passes to customers at an amount that reflects the consideration to which an entity expects to be entitled in 
exchange for those goods or services.

A detailed assessment of the impacts of the new standard was undertaken in 2018 including a review of the Group’s performance obligations, 
treatment of variable consideration and the timing of revenue recognition. This assessment showed there were no material impacts on 
revenue for the Group.

(d) IFRS not yet applied
There are no other new standards, amendments to existing standards, or interpretations that are not yet effective that would be expected to 
have a material impact on the Group.

e) Accounting Policies
The Group financial statements consolidate those of the Company and its subsidiaries which together are referred to as the ‘Group’. The 
Company’s financial statements present information about the Company as a separate entity and not about its Group.

Subsidiaries are entities controlled by the Group. Control exists when the Group has power over an entity, is exposed or has rights to variable 
returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. In assessing control, 
potential voting rights that are currently exercisable or convertible are taken into account.

The financial statements of subsidiaries are included in the Group’s financial statements from the date that control commences until the date 
that control ceases.

The purchase method of accounting is used to account for the acquisition of subsidiaries by the Group.

Inter-company transactions, balances and unrealised gains and losses on transactions between Group companies are eliminated in the Group’s 
financial statements.

Foreign currency
Functional and presentation currency
Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic 
environment in which the entity operates (‘the functional currency’). The consolidated financial statements are presented in UK sterling 
currency units (£), which is Headlam Group plc’s functional and presentational currency.

Foreign currency transactions
Transactions in foreign currencies are translated at the foreign exchange rate ruling at the date of the transaction. Monetary assets and 
liabilities denominated in foreign currencies at the Statement of Financial Position date are translated at the foreign exchange rate ruling at that 
date. Foreign exchange differences arising on translation are recognised in the income statement. Non-monetary assets and liabilities that are 
measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction.

Financial statements of foreign operations
The assets and liabilities of foreign subsidiaries are translated at foreign exchange rates ruling at the Statement of Financial Position date.

The revenues, expenses and cash flows of foreign subsidiaries are translated at an average rate for the period where this rate approximates to 
the foreign exchange rates ruling at the dates of the transactions.

Exchange differences arising from this translation of foreign subsidiaries are taken directly to the translation reserve and reflected as a 
movement in the statement of comprehensive income.

Foreign currency exposure
Note 24 contains information about the foreign currency exposure of the Group and risks in relation to foreign exchange movements.

Derivative financial instruments
The Group holds derivative financial instruments to hedge its foreign currency and its interest rate risk exposures. Derivatives are initially 
recognised at fair value on the date that a derivative contract is entered into, and they are subsequently remeasured to their fair value at the end 
of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is designated as a hedging 
instrument and, if so, the nature of the item being hedged. The group designates certain derivatives as either:
•  hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedges); 
•  hedges of a particular risk associated with the cash flows of recognised assets and liabilities and highly probable forecast transactions (cash 

flow hedges); or 

•  hedges of a net investment in a foreign operation (net investment hedges). 

Headlam Group plc  Annual Report and Accounts 2019

119

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

1 Presentation of the Financial Statements and Accounting Policies continued
Derivative financial instruments continued
At inception of the hedge relationship, the group documents the economic relationship between hedging instruments and hedged items, 
including whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows of hedged items.  
The group documents its risk management objective and strategy for undertaking its hedge transactions.

The full fair value of a hedging derivative is classified as a non-current asset or liability when the remaining maturity of the hedged item is more 
than 12 months; it is classified as a current asset or liability when the remaining maturity of the hedged item is less than 12 months. Trading 
derivatives are classified as a current asset or liability.

The Group enters into forward exchange contracts and the fair value is their market price at the Statement of Financial Position date, being the 
present value of the forward price. The gain or loss on remeasurement to fair value of forward exchange contracts is recognised immediately in 
the income statement.

Cash flow hedges
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in the cash 
flow hedge reserve within equity. The gain or loss relating to the ineffective portion is recognised immediately in profit or loss, within other 
gains/(losses).

Where option contracts are used to hedge forecast transactions, the group designates only the intrinsic value of the options as the hedging 
instrument. Gains or losses relating to the effective portion of the change in intrinsic value of the options are recognised in the cash flow hedge 
reserve within equity. The changes in the time value of the options that relate to the hedged item (‘aligned time value’) are recognised within 
other comprehensive income (OCI) in the costs of hedging reserve within equity.

When forward contracts are used to hedge forecast transactions, the group generally designates only the change in fair value of the forward 
contract related to the spot component as the hedging instrument. Gains or losses relating to the effective portion of the change in the spot 
component of the forward contracts are recognised in the cash flow hedge reserve within equity. The change in the forward element of the 
contract that relates to the hedged item (‘aligned forward element’) is recognised within OCI in the costs of hedging reserve within equity. In 
some cases, a Group company might designate the full change in fair value of the forward contract (including forward points) as the hedging 
instrument. In such cases, the gains or losses relating to the effective portion of the change in fair value of the entire forward contract are 
recognised in the cash flow hedge reserve within equity.

If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated or exercised, then hedge accounting 
is discontinued prospectively. The cumulative gain or loss previously recognised in equity remains there until the forecast transaction occurs. 
When the hedged item is a non-financial asset, the amount recognised in equity is transferred to the carrying amount of the asset when it is 
recognised. In other cases the amount recognised in equity is transferred to the income statement in the same period that the hedged item 
affects profit or loss.

Further information about the derivatives used by the Group is provided in note 24 below.

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses.

Where parts of an item of property, plant and equipment have different useful lives, they are accounted for as separate items of property, plant 
and equipment.

Depreciation is charged to the income statement on a straight-line basis in order to depreciate assets to their residual value over their useful 
economic lives. Assets begin to be depreciated from the date they become available for use. The annual rates applicable are:

Land and buildings
Freehold and long leasehold properties 
Plant and equipment
Motor and commercial vehicles 
Office and computer equipment 
Warehouse and production equipment  

Land is not depreciated.

The residual balances are reviewed annually.

–   2%

–  10% – 25%
–  10% – 33.3%
–  10% – 20%

Gains and losses on disposal of an item of property, plant and equipment are determined by comparing the proceeds from disposal with the 
carrying amount of property, plant and equipment and are recognised in the income statement.

Assets under construction are reported within Property, plant and equipment. These assets are stated at cost and are not depreciated until 
they are complete and utilised by the group. The cost of self-constructed assets includes the cost of materials, direct labour and any other 
costs directly attributable to bringing the asset to a working condition for its intended use.

120

 
 
Investment properties
Investment properties are stated at cost less accumulated depreciation and impairment losses.

Depreciation is charged to the income statement on a straight-line basis in order to depreciate assets to their residual value over their useful 
economic lives. The annual rate applicable is:

Freehold and long leasehold properties 

–  2%

The residual balances are reviewed annually.

Right-of-use assets
Right-of-use assets are measured at cost comprising the following:

the amount of the initial measurement of lease liability

• 
•  any lease payments made at or before the commencement date less any lease incentives received
•  any initial direct costs, and
• 

restoration costs.

Right-of-use assets are depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis. The annual 
depreciation rates are determined on the same basis as the group’s property, plant and equipment shown above.

Goodwill and other intangible assets
Goodwill
All business combinations are accounted for by applying the purchase method. Goodwill arises when a company acquires another business and 
represents the difference between the cost of the acquisition and the fair value of the identifiable assets, liabilities and contingent 
liabilities acquired.

Following the requirements of IFRS 3 revised, transaction costs associated with acquisitions and movements in contingent consideration are 
recognised in the income statement.

Goodwill is stated at cost less any accumulated impairment losses. Goodwill is allocated to cash-generating units and is not amortised but 
tested annually for impairment, or more frequently when there is an indicator that the unit may be impaired.

In respect of acquisitions prior to 1 January 2004, goodwill is included on the basis of its deemed cost, which represents the amount recorded 
under UK GAAP which was broadly comparable save that only separable intangibles were recognised and goodwill was amortised. This is in 
accordance with IFRS 1.

Other intangible assets
Other intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses. Intangible 
assets recognised as a result of a business combination are stated at fair value at the date of acquisition less cumulative amortisation and 
impairment losses. Other intangible assets are amortised from the date they are available for use.

Amortisation
Amortisation is charged to the income statement and is split over the estimated useful lives of each separately identifiable intangible asset 
unless such lives are indefinite. Amortisation occurs on brand names, order book, non-compete agreements and customer relationships and is 
charged to administrative expenses in the income statement. The estimated useful lives are assessed to be:

Brand names 
Order book 
Non-compete agreements  –  1 – 3 years
–  5 – 10 years
Customer relationships 

–  10 – 15 years
–  1 – 36 months

Headlam Group plc  Annual Report and Accounts 2019

121

GovernanceFinancial StatementsStrategic ReportOverview 
 
Notes to the Financial Statements continued

1 Presentation of the Financial Statements and Accounting Policies continued
Financial assets
Financial assets are no longer recognised when the rights to receive cash flows from the financial assets have expired or have been transferred 
and the group has transferred substantially all the risks and rewards of ownership.

At initial recognition, the group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value through profit or 
loss (FVPL), transaction costs that are directly attributable to the acquisition of the financial asset. Transaction costs of financial assets carried 
at FVPL are expensed in profit or loss. Financial assets with embedded derivatives are considered in their entirety when determining whether 
their cash flows are solely payment of principal and interest.

There are three measurement categories under IFRS 9 into which debt instruments may be classified, these are;

•  Amortised cost; 
•  Fair value through other comprehensive income (FVOCI);
•  Fair value through the profit and loss (FVPL) 

All material financial assets of the Group are held at amortised cost. Financial assets that are held for collection of contractual cash flows where 
those cash flows represent solely payments of principal and interest are measured at amortised cost. Interest income from these financial 
assets is included in finance income using the effective interest rate method. Any gain or loss arising on derecognition is recognised directly in 
profit or loss and presented in other gains/(losses) together with foreign exchange gains and losses. Impairment losses are presented as 
separate line item in the statement of profit or loss.

Trade and other receivables
Trade receivables are recognised at the transaction price (as defined in IFRS 15) if the trade receivables do not contain a significant financing 
component. Other receivables are measured at fair value on initial recognition.

In line with the principles of IFRS 9, the Group assesses, on a forward-looking basis, the expected credit losses associated with its trade and 
other receivables carried at amortised cost and fair valued through other comprehensive income (FVOCI). The impairment methodology 
applied depends on whether there has been a significant increase in credit risk. For trade receivables, the Group applies the simplified approach 
permitted by IFRS 9, which requires expected lifetime losses to be recognised from initial recognition of the receivables. See note 24.

Where specific receivables are known to be ‘bad’ or it becomes apparent that payment is ‘doubtful’ then a credit loss allowance of 100% 
is applied.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is based on the first-in first-out principle and includes expenditure 
incurred in acquiring the inventories and bringing them to their existing location and condition. This includes management’s best estimate of 
overheads to be absorbed in the cost of inventory and discounts to be received from suppliers. Net realisable value represents the estimated 
selling price less all estimated costs of completion and costs to be incurred in marketing, selling and distribution.

Allowances for inventory losses are determined by reference to each individual product and are calculated by assessing the age and quantity of 
each individual product.

Cash and cash equivalents
Cash and cash equivalents are carried in the Statement of Financial Position at amortised cost.

Cash and cash equivalents relate to cash balances held. Bank overdrafts that are repayable on demand and form an integral part of cash 
management of both the Company and Group are included as a component of cash and cash equivalents for the purpose only of the Cash 
Flow Statement.

Impairment
The carrying amounts of the Group’s assets, other than financial assets, inventories and deferred tax assets, are reviewed at each Statement of 
Financial Position date to determine whether there is any indication of impairment. If any such indication exists, the asset’s recoverable amount 
is estimated. Financial assets are assessed using an expected credit loss model.

Intangible assets with an indefinite useful life and goodwill are systematically tested for impairment at each Statement of Financial 
Position date.

For the purposes of impairment testing, assets are grouped together into the smallest group of assets that generates cash flows from 
continuing use that are largely independent of the cash inflows from other groups of assets.

An impairment loss is recognised in the income statement whenever the carrying amount of an asset or its cash-generating unit exceeds its 
recoverable amount.

122

Impairment losses recognised in respect of cash-generating units are allocated first to reduce the carrying amount of any goodwill allocated to 
cash-generating units and then to reduce the carrying amount of the other assets in the unit on a pro rata basis.

Calculation of recoverable amount
The recoverable amount of assets, with the exception of the Group’s receivables, is the greater of their fair value less cost to sell and value in 
use. In assessing value in use, the estimated future cash flows are discounted to their present value using a post-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely 
independent cash inflows, the recoverable amount is determined for the cash-generating unit to which the asset belongs.

The recoverable amount of the Group’s receivables carried at amortised cost is calculated as the present value of estimated future cash flows, 
discounted at the original effective interest rate, i.e. the effective interest rate computed at initial recognition of these financial assets. 
Receivables with a short duration are not discounted.

Reversals of impairment
An impairment loss in respect of goodwill is not reversed.

In respect of other assets, an impairment loss is reversed when there is an indication that the impairment loss may no longer exist and there had 
been a change in the estimates used to determine the recoverable amount.

An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been 
determined, net of depreciation or amortisation, if no impairment loss had been recognised.

Trade payables
Trade payables are initially recognised at fair value and then are stated at amortised cost.

Interest-bearing borrowings
Interest-bearing borrowings are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, interest-
bearing borrowings are stated at amortised cost with any difference between cost and redemption value being recognised in the income 
statement over the period of the borrowings on an effective interest basis.

Borrowing costs
Borrowing costs are capitalised where the Group constructs qualifying assets. All other borrowing costs are written off to the income 
statement as incurred.

Borrowing costs are charged to the income statement using the effective interest rate method.

Provisions
Provisions are recognised in accordance with IAS 37 ‘Provisions, Contingent Assets and Contingent Liabilities’. Provisions are recognised when 
the Group has a present legal or constructive obligation as a result of past events, it is probable that an outflow of resources will be required to 
settle the obligation and the amount can be reliably estimated. Provisions are made for property dilapidations for the estimated costs of the 
repairs over the period of the tenancy where a legal obligation exists.

Employee benefits
The Company and the Group operate both defined benefit and defined contribution plans, the assets of which are held in independent 
trustee-administered funds. The pension cost is assessed in accordance with the advice of a qualified actuary.

Defined contribution plans
Obligations for contributions to defined contribution pension plans are recognised as an expense in the income statement as incurred.

Defined benefit plans
The Group’s net obligation in respect of defined benefit pension plans is calculated by estimating the amount of future benefit that employees 
have earned in return for their service in the current and prior periods. That benefit is discounted to determine its present value, and the fair 
value of any plan assets is deducted. The liability discount rate is the yield at the Statement of Financial Position date using AA rated corporate 
bonds that have maturity dates approximating to the terms of the Group’s obligations. The calculation is performed by a qualified actuary using 
the projected unit credit method.

When the benefits of a plan are improved, the portion of the increased benefit relating to past service by employees is recognised as an 
expense in the income statement immediately.

To the extent that any benefits vest immediately, the expense is recognised directly in the income statement.

The net interest cost is calculated by applying the discount rate to the net balance of the defined benefit obligation and the fair value of plan 
assets. The cost is included in employee benefit expense in the income statement.

Headlam Group plc  Annual Report and Accounts 2019

123

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

1 Presentation of the Financial Statements and Accounting Policies continued 
Employee benefits continued
Guaranteed Minimum Pensions (GMPs) were required to be equalised across males and females, and as a result of clarity in legislation the 
Company added 1.1% to the liabilities as at 31 December 2018. No further adjustment was necessary as at 31 December 2019. The 2018 
adjustment was an approximate scheme-specific allowance calculated by the scheme actuaries, which takes into account high-level summary 
data of the Scheme. The Company allowed for the additional liability in respect of GMP equalisation as a past service cost, which went through 
the income statement for the year ended 31 December 2018.

All actuarial gains and losses that arise in calculating the Group’s obligation in respect of a scheme are recognised immediately in reserves and 
reported in the statement of comprehensive income.

Where the calculation results in a benefit to the Group, the asset recognised is limited to the present value of any future refunds from the plan 
or reductions in future contributions to the plan.

The Group operates a UK defined benefit pension plan and a defined benefit plan in Switzerland. In the UK, there is no contractual agreement 
or stated Group policy for allocating the net defined benefit liability between the participating subsidiaries, and as such, the full deficit is 
recognised by the Company, which is the sponsoring employer.

The participating subsidiary companies have recognised a cost equal to contributions payable for the period as advised by a professionally 
qualified actuary.

Share-based payment transactions
The Company and Group operate various equity-settled share option schemes under the approved and unapproved executive schemes and 
savings-related schemes.

For executive share option schemes, the option price may not be less than the mid-market value of the Group’s shares at the time when the 
options were granted or the nominal value.

Further details of the share plans are given in the Remuneration Report on pages 76 to 97.

The fair value of options granted is recognised as an employee expense with a corresponding increase in equity over the period that the 
employees unconditionally become entitled to the award. The fair value is measured at grant date and spread over the period during which the 
employees become unconditionally entitled to the options. The fair value of the options granted is measured using an option valuation model, 
taking into account the terms and conditions upon which the options were granted. The amount recognised as an expense is adjusted to 
reflect the actual number of share options that vest except where forfeiture is due only to market conditions such as share prices not achieving 
the threshold for vesting.

When options are granted to employees of subsidiaries of the Company, the fair value of options granted is recognised as an employee 
expense in the financial statements of the subsidiary undertaking together with the capital contribution received. In the financial statements of 
the Company, the options granted are recognised as an investment in subsidiary undertakings with a corresponding increase in equity.

Repurchase of share capital
When share capital recognised as equity is repurchased, the amount of the consideration paid, net of any tax effects, is recognised as a 
deduction from equity. Repurchased shares are classified as treasury shares and are presented as a deduction from total equity. When treasury 
shares are sold or reissued subsequently, the amount received is recognised as an increase in equity, and the resulting surplus or deficit on the 
transaction is transferred to or from retained earnings.

Own shares held by Employee Benefit Trust
Transactions of the Group sponsored Employee Benefit Trust are included in the Group financial statements. In particular, the Trust’s 
purchases of shares in the Company are debited directly to equity.

Revenue
Revenue from the sale of floorcoverings is measured at the fair value of the consideration and excludes intra-group sales and value added and 
similar taxes. The primary performance obligation is the transfer of goods to the customer. Revenue from the sale of floorcoverings is 
recognised when control of the goods is transferred to the customer (which is typically the point at which goods are received by the customer), 
at an amount that reflects the consideration to which an entity expects to be entitled in exchange for those goods. Provision for returns, 
discounts and other allowances are reflected in revenue at the point of recognition.

Supplier arrangements
Rebates received from suppliers comprise volume related rebates on the purchase of inventories. Volume related discounts are accrued as 
units are purchased based on the percentage rebate applicable to the forecast total purchases over the rebate period, where it is probable the 
rebates will be received and the amounts can be estimated reliably. Rebates relating to inventories purchased but still held at the balance sheet 
date are deducted from the carrying value so that the cost of inventories is recorded net of applicable rebates. Rebates received for the 
financial year are deducted from cost of sales. Rebates recoverable at the end of the financial year are accrued within other debtors.

124

Lease payments
As explained in note 11 below, the group has adopted IFRS 16 Leases retrospectively from 1 January 2019, but has not restated comparatives 
for the 2018 reporting period, as permitted under the specific transition provisions in the standard. The reclassifications and the adjustments 
arising from the new leasing rules are therefore recognised in the opening balance sheet on 1 January 2019. The new accounting policies are 
disclosed below. 

Until 31 December 2018, leases were classified as finance leases whenever the lease transferred substantially all the risks and rewards of 
ownership to the group and all other leases were treated as operating leases.

Assets held under finance leases were included in property, plant and equipment at the lower of fair value at the date of acquisition or the 
present value of the minimum lease payments. The capital element of outstanding finance leases was included in financial liabilities. The 
finance charge element of rentals was charged to the income statement at a constant period rate of charge on the outstanding obligations.

Payments made under operating leases were recognised in the income statement on a straight-line basis over the term of the lease. Lease 
incentives received were recognised in the income statement as an integral part of the total lease expense.

Following the adoption of IFRS 16 from 1 January 2019, leases are recognised as a right-of-use asset and a corresponding liability at the date at 
which the leased asset is available for use by the group.

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities for the group include the net present 
value of the following payments:

fixed payments, less any lease incentives receivable

• 
•  variable lease payment that are based on an index or a rate, initially measured using the index or rate as at the commencement date
•  amounts expected to be payable by the group under residual value guarantees
• 
•  payments of penalties for terminating the lease, if the lease term reflects the group exercising that option.

the exercise price of a purchase option if the group is reasonable certain to exercise that option, and

Lease payments to be made under reasonably certain extension options are also included in the measurement of the liability.

The lease payments are discounted using the interest rate implicit in the lease, or the lessee’s incremental borrowing rate if that rate cannot be 
readily determined.

Lease payments are allocated between principal and finance cost. The finance cost is charged to the profit or loss over the lease period so as to 
produce a constant periodic rate of interest on the remaining balance of the liability for each period.

Payments associated with short-term leases of equipment and all leases of low-value assets are recognised on a straight-line basis as an 
expense in the income statement. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise mainly of IT 
equipment, for example; printers and photocopiers.

Net financing costs
Net financing costs comprise interest payable, interest on lease liabilities, interest receivable on funds invested, foreign exchange gains and 
losses, and gains and losses on hedging instruments as outlined in the accounting policy relating to derivative financial instruments and 
hedging described above.

Interest income and interest payable is recognised in the income statement as it accrues, using the effective interest method.

The Group determines the net interest expense on the net defined benefit liability for the period by applying the discount rate used to measure 
the defined benefit obligation at the beginning of the annual period to the then net defined benefit liability, taking into account any changes in 
the net defined benefit liability during the period as a result of contributions and benefit payments.

Dividends
Paid
Interim and final dividends are recognised when they are paid or when approved by the members in a general meeting. Final dividends proposed 
by the Board and unpaid at the end of the year are not recognised in the financial statements.

Received
The Company receives dividends from its UK and Continental European subsidiaries. Dividends are recognised in the financial statements 
when they have been received by the Company.

Headlam Group plc  Annual Report and Accounts 2019

125

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

1 Presentation of the Financial Statements and Accounting Policies continued
Taxation
Income tax comprises current and deferred tax. Tax is recognised in the income statement except to the extent that it relates to items 
recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the Statement 
of Financial Position date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and 
the amounts used for taxation purposes. Deferred tax is not recognised for the following temporary differences: the initial recognition of assets 
or liabilities in a transaction that is not a business combination and that affects neither accounting nor taxable profit; and differences relating to 
investments in subsidiaries to the extent that it is probable that they will not reverse in the foreseeable future. In addition, deferred tax is not 
recognised for taxable temporary differences arising on the initial recognition of goodwill.

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and 
liabilities, using tax rates enacted or substantively enacted at the Statement of Financial Position date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can 
be utilised.

Non-underlying items
In order to illustrate the underlying trading performance of the Group, presentation has been made of performance measures excluding those 
items which it is considered would distort the comparability of the Group’s results. These non-underlying items are defined as those items that, 
by virtue of their nature, size or expected frequency, warrant separate additional disclosure in the financial statements in order to fully 
understand the underlying performance of the Group.

2 Segment reporting
As at 31 December 2019, the Group had 62 operating segments in the UK and four operating segments in Continental Europe. Each segment 
represents an individual trading operation, and each operation is wholly aligned to the sales, marketing, supply and distribution of floorcovering 
products. The operating results of each operation are regularly reviewed by the Chief Operating Decision Maker, which is deemed to be the 
Group Chief Executive. Discrete financial information is available for each segment and used by the Group Chief Executive to assess 
performance and decide on resource allocation.

The operating segments have been aggregated to the extent that they have similar economic characteristics. The key economic indicators 
considered by management in assessing whether operating segments have similar economic characteristics are the products supplied, the 
type and class of customer, method of sale and distribution and the regulatory environment in which they operate.

As each operating segment is a trading operation wholly aligned to the sales, marketing, supply and distribution of floorcovering products, 
management considers all segments have similar economic characteristics except for the regulatory environment in which they operate, which 
is determined by the country in which the operating segment resides.

The Group’s internal management structure and financial reporting systems differentiate the operating segments on the basis of the differing 
economic characteristics in the UK and Continental Europe and accordingly present these as two separate reportable segments. This 
distinction is embedded in the construction of operating reports reviewed by the Group Chief Executive, the Board and the executive 
management team and forms the basis for the presentation of operating segment information given below.

Revenue
External revenues

UK

2019
£000

Continental Europe

Total

2018
£000

2019
£000

2018
£000

2019
£000

2018
£000

610,242

604,150

108,995

104,273

719,237

708,423

Reportable segment underlying operating profit

41,253

45,163

3,524

488

44,777

45,651

Reportable segment assets
Reportable segment liabilities

329,002
(205,530)

304,645
(168,184)

47,229
(29,057)

42,591
376,231
(25,219) (234,587)

347,236
(193,403)

During the year there were no inter-segment revenues for the reportable segments (2018: £nil).

126

Reconciliations of reportable segment profit, assets and liabilities and other material items:

Profit for the year
Total underlying operating profit for reportable segments
Non-underlying items
Unallocated expense

Operating profit
Finance income
Finance expense

Profit before taxation
Taxation

Profit for the year

Assets
Total assets for reportable segments
Unallocated assets:
  Properties, plant and equipment
  Right of use assets
  Deferred tax assets
  Cash and cash equivalents

Total assets

Liabilities
Total liabilities for reportable segments
Unallocated liabilities:
  Lease liabilities
  Employee benefits
Income tax payable
  Deferred tax liabilities

Total liabilities

2019
£000

2018
£000

44,777
(3,885)
(2,623)

38,269
821
(3,921)

35,169
(6,600)

28,569

2019
£000

45,651
(2,942)
(1,378)

41,331
709
(1,593)

40,447
(6,943)

33,504

2018
£000

376,231

347,236

102,081
656
692
17,548

497,208

88,879
–
516
12,573

449,204

(234,587)

(193,403)

(645)
(4,263)
(5,037)
(7,608)

–
(5,888)
(6,730)
(8,063)

(252,140)

(214,084)

Other material items 2019
Capital expenditure
Depreciation
Depreciation of right of use assets
Non-underlying items (excluding finance expenses)

Other material items 2018
Capital expenditure
Depreciation
Non-underlying items

UK
£000

1,969
2,225
13,226
1,687

2,579
2,058
1,262

Continental
Europe
£000

Reportable
segment total
£000

Unallocated
£000

Consolidated
total
£000

841
693
2,013
98

1,139
751
466

2,810
2,918
15,239
1,785

3,718
2,809
1,728

15,484
2,456
21
2,100

666
2,466
1,214

18,294
5,374
15,260
3,885

4,384
5,275
2,942

In the UK the Group’s freehold properties are held within Headlam Group plc and a rent is charged to the operating segments for the period of 
use. Therefore, the operating reports reviewed by the Group Chief Executive show all the UK properties as unallocated and the operating 
segments report a segment result that includes a property rent. This is reflected in the above disclosure.

Each segment is a continuing operation.

Headlam Group plc  Annual Report and Accounts 2019

127

GovernanceFinancial StatementsStrategic ReportOverview 
Notes to the Financial Statements continued

2 Segment reporting continued
The Group Chief Executive, the Board and the senior executive management team have access to information that provides details on revenue 
by principal product group for the two reportable segments, as set out in the following table:

Revenue by principal product group and geographic origin is summarised below:

UK

2019
£000

Continental Europe

Total

2018
£000

2019
£000

2018
£000

2019
£000

2018
£000

397,008
213,234

400,710
203,440

60,981
48,014

57,046
47,227

457,989
261,248

457,756
250,667

610,242

604,150

108,995

104,273

719,237

708,423

2019
£000

5,374
15,260
3,524
(60)

2018
£000

5,275
–
1,763
(50)

–
–

11,923
3,566

2019
£000

2,100
1,424
686
(325)
406
–
–

4,291

2018
£000

–
1,763
513
(1,384)
–
836
1,214

2,942

2019
£000

101

250
9

360

2018
£000

111

276
–

387

Revenue
Residential
Commercial

3 Profit before tax
The following are included in profit before tax:

Depreciation on property, plant and equipment
Depreciation of right of use assets
Amortisation and impairment of intangible assets
Profit on sale of property, plant and equipment
Operating lease rentals
  Plant and machinery
  Land and buildings

Non-underlying items of £4,291,000 relate to the following: 

Impairment of goodwill (note 12)
Amortisation of acquired intangibles
Acquisitions related fees
Movements in deferred and contingent consideration
Finance costs on deferred and contingent consideration
Non-recurring people costs
GMP equalisation

The related tax on these cost is £277,000.

Auditor’s remuneration:

Audit of these financial statements
Amounts received by the Auditor and their associates in respect of:
  Audit of financial statements of subsidiaries of the Company
  Corporate finance services

128

4 Staff numbers and costs
The average number of people employed, including Executive Directors, during the year, analysed by category, was as follows:

Number of employees

Group

Company

2019

2018

2019

2018

By sector:
  Floorcoverings
  Central operations

By function:
  Sales and distribution
  Administration

The aggregate payroll costs were as follows:

Wages and salaries
Equity settled share-based payment expense (note 22)
Social security costs
Pension costs (note 21)

2,555
20

2,575

2,352
223

2,575

2,593
22

2,615

2,401
214

2,615

–
20

20

–
20

20

Group

Company

2019
£000

87,197
807
11,080
4,348

2018
£000

84,147
1,478
10,775
6,839

103,432

103,239

–
22

22

–
22

22

2018
£000

2,801
739
445
1,967

5,952

2018
£000

1,653
638

2,291

2019
£000

3,251
163
607
98

4,119

2019
£000

1,750
355

2,105

5 Emoluments of key management personnel
Executive and Non-Executive Directors are considered to be the key management personnel of the Group.

Short-term employee benefits
Equity settled share-based payment expense

Short-term employee benefits comprise salary and benefits earned during the year and bonuses awarded for the year. Further details on 
Directors’ remuneration, share options and long-term incentive schemes are disclosed in the Remuneration Report on pages 76 to 97.

6 Finance income and expense

Interest income:
  Bank interest
  Other

Finance income

Interest expense:
  Bank loans, overdrafts and other financial expenses

Interest on lease liability

  Net interest on defined benefit plan obligations (note 21)
  Finance costs on deferred and contingent consideration
  Other

Finance expenses

Finance costs on deferred and contingent consideration are reported within non-underlying items (see note 3).

2019
£000

817
4

821

(1,454)
(1,688)
(80)
(406)
(293)

(3,921)

2018
£000

709
–

709

(1,331)
–
(232)
–
(30)

(1,593)

Headlam Group plc  Annual Report and Accounts 2019

129

GovernanceFinancial StatementsStrategic ReportOverview 
Notes to the Financial Statements continued

7 Taxation
Recognised in the income statement

Current tax expense:
  Current year
  Adjustments for prior years

Deferred tax expense:
  Origination and reversal of temporary differences
  Adjustments for prior years

Total tax in income statement

Tax relating to items credited/(charged) to equity
Current tax on:

Income and expenses recognised directly in equity

  Translation reserve

Deferred tax on:
  Share options

Income and expenses recognised directly in equity

Deferred tax on other comprehensive income:
  Defined benefit plans

Total tax reported directly in reserves

2019
£000

2018
£000

7,909
(642)

7,267

(745)
78

(667)

6,600

8,775
(810)

7,965

(938)
(84)

(1,022)

6,943

2019
£000

2018
£000

(20)
44

24

(245)
–

159

(86)

(62)

(38)
–

(38)

169
46

1,628

1,843

1,805

Factors that may affect future current and total tax charges
The UK headline corporation tax rate for the period was 19% (2018: 19%). The UK tax rate is expected to be reduced to 17% with effect from 
1 April 2020 which was enacted during 2016. The majority of the deferred tax balance in respect of UK entities has therefore been calculated at 
17% (2018: 17%) on the basis that most of the balances will materially reverse after 1 April 2020.

In addition, a reduction in the French corporation tax rate to 25% by 2022 was enacted in December 2017 which has also been taken into 
account in the calculation of the related deferred tax balance.

130

 
 
Reconciliation of effective tax rate

Profit before tax

Tax using the UK corporation tax rate
Effect of change in UK tax rate
Effect of change in overseas tax rate
Recognition of tax losses
Non-deductible expenses
Goodwill impairment
Effect of tax rates in foreign jurisdictions
Adjustments in respect of prior years

Total tax in income statement

Add back tax on non-underlying items

Total tax charge excluding non-underlying items

Profit before non-underlying items

Adjusted effective tax rate excluding non-underlying items

2019

%

19.0
0.1
–
(1.6)
1.9
1.1
(0.2)
(1.5)

18.8

£000

35,169

6,682
30
–
(555)
682
401
(76)
(564)

6,600

277

6,877

39,460

17.43%

2018

%

19.0
0.0
(0.9)
–
1.3
–
0.0
(2.2)

17.2

£000

40,447

7,685
20
(382)
–
516
–
(2)
(894)

6,943

807

7,750

43,389

17.86%

8 Current tax liabilities
The Group’s current tax liability of £5,037,000 (2018: £6,730,000) represents the amount of income tax payable in respect of current and prior 
year periods which exceed any amounts recoverable. The Company’s current tax liability of £1,302,000 (2018: £394,000) represents the 
amount of income tax payable in respect of current and prior year periods which exceed any amounts recoverable.

At 31 December 2019, the Group held a current provision of £999,086 (2018: £1,726,859) in respect of uncertain tax provisions. Liabilities 
relating to these open and judgmental matters are based on an assessment as to whether additional taxes will be due, after taking into account 
external advice where appropriate. The Group expects this uncertain tax provision to decrease in the next 12 months.

9 Earnings per share

Earnings
Earnings for underlying basic and underlying diluted earnings per share

Earnings for basic and diluted earnings per share

Number of shares
Weighted average number of ordinary shares for the purposes of basic earnings per share

Effect of diluted potential ordinary shares:
  Weighted average number of ordinary shares at 31 December
  Dilutive effect of share options

Weighted average number of ordinary shares for the purposes of diluted earnings per share

Earnings per share
Basic
Diluted
Underlying basic
Underlying diluted

2019
£000

32,583

28,569

2018
£000

35,639

33,504

2019

2018

83,971,792

83,862,658

83,971,792
536,952

83,862,658
674,621

84,508,744

84,537,279

34.0p
33.8p
38.8p
38.6p

40.0p
39.6p
42.5p
42.2p

At 31 December 2019, the Company held 1,260,396 shares (2018: 1,523,370) in relation to treasury stock and shares held in trust for satisfying 
options and awards under employee share schemes. These shares have been disclosed in the treasury reserve and are excluded from the 
calculation of earnings per share.

Headlam Group plc  Annual Report and Accounts 2019

131

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

10 Property, plant and equipment
Group property, plant and equipment

Cost
Balance at 1 January 2018
Acquisitions
Additions
Disposals
Reclassification
Effect of movements in foreign exchange

Balance at 31 December 2018

Balance at 1 January 2019
Additions
Disposals
Reclassification
Effect of movements in foreign exchange

Balance at 31 December 2019

Depreciation and impairment
Balance at 1 January 2018
Depreciation charge for the year
Disposals
Effect of movements in foreign exchange

Balance at 31 December 2018

Balance at 1 January 2019
Depreciation charge for the year
Disposals
Reclassification
Effect of movements in foreign exchange

Balance at 31 December 2019

Net book value
At 1 January 2018

At 31 December 2018 and 1 January 2019

At 31 December 2019

Land and
buildings
£000

Plant and
equipment
£000

Under
construction
£000

119,867
1,021
396
(272)
–
447

121,459

121,459
194
(981)
(77)
(528)

120,067

27,753
2,466
–
199

30,418

30,418
2,454
(981)
(71)
(302)

31,518

92,114

91,041

88,549

37,138
300
3,514
(931)
90
221

40,332

40,332
2,627
(3,683)
77
(428)

38,925

27,710
2,809
(850)
130

29,799

29,799
2,920
(3,613)
71
(329)

28,848

9,428

10,533

10,077

Total
£000

157,094
1,321
4,384
(1,203)
–
669

162,265

162,265
18,294
(4,664)
–
(956)

174,939

55,463
5,275
(850)
329

60,217

60,217
5,374
(4,594)
–
(631)

60,366

89
–
474
–
(90)
1

474

474
15,473
–
–
–

15,947

–
–
–
–

–

–
–
–
–
–

–

89

474

15,947

101,631

102,048

114,573

At 31 December 2019, the cost less accumulated depreciation of long leasehold property held by the Group was £7,069,000 (2018: £7,250,000).

132

Company investment properties and plant and equipment

Cost
Balance at 1 January 2018
Additions
Disposals

Balance at 31 December 2018

Balance at 1 January 2019
Additions

Balance at 31 December 2019

Depreciation
Balance at 1 January 2018
Depreciation charge for the year
Disposals

Balance at 31 December 2018

Balance at 1 January 2019
Depreciation charge for the year

Balance at 31 December 2019

Net book value
At 1 January 2018
At 31 December 2018 and 1 January 2019

At 31 December 2019

Investment
properties
£000

103,396
190
–

103,586

103,586
–

103,586

20,253
1,686
–

21,939

21,939
1,690

23,629

83,143
81,647

79,957

Plant and
equipment
£000

Under
construction
£000

–
474
–

474

474
15,473

15,947

–
–
–

–

–
–

–

10
2
(3)

9

9
11

20

8
2
(3)

7

7
2

9

2
2

Total
£000

10
476
(3)

483

483
15,484

15,967

8
2
(3)

7

7
2

9

–
474

2
476

11

15,947

15,958

The Company obtains a valuation triennially, and this is always by an external valuer. Investment properties were last valued by an independent 
professional valuer on 9 January 2020. This valuation of the investment properties, not including those under construction at 31 December 
2019, was £101.4 million, however the Company has chosen to hold them at cost. .

11 Leases
In adopting IFRS 16, the Group and Company has used the modified retrospective approach, and as such there has been no restatement of the 
comparatives for the 2018 reporting period as permitted under the specific transitional provisions in the standard. The reclassifications and the 
adjustments arising from the new leasing rules are therefore recognised in the opening balance sheet on 1 January 2019.

Adjustments recognised on adoption of IFRS 16
On adoption of IFRS 16, the Group recognised lease liabilities in relation to leases which had previously been classified as ‘operating leases’ 
under the principles of IAS 17 leases. These liabilities were measured at the present value of the remaining lease payments, discounted using 
the lessee’s incremental borrowing rate as of 1 January 2019. The weighted average lessee’s incremental borrowing rate applied to the lease 
liabilities on 1 January 2019 ranged from 2.70% to 3.77% depending on the leased asset.

Operating lease commitments as disclosed as at 31 December 2018
Additional operating lease liabilities on implementation of IFRS 16*

Discounting effect using the lessee’s incremental borrowing rates of between 2.7% and 3.77%

Lease liability recognised as at 1 January 2019

Of which are:
Current lease liabilities
Non-current lease liabilities

Lease liability recognised as at 1 January 2019

Group
2019
£000

50,436
4,065

54,501
(4,673)

49,828

13,930
35,898

49,828

Company
2019
£000

1,937
– 

1,937
(1,261)

676

16
660

676

*  Operating lease commitments as at 31 December 2018 were restated by £4,065,000 to correct for omissions identified during the transition to IFRS16. The restatement relates to the 

disclosure note only and there is no impact on the Consolidated Income Statement or Consolidated Statement of Financial Position.

Headlam Group plc  Annual Report and Accounts 2019

133

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

11 Leases continued
Adjustments recognised on adoption of IFRS 16 continued
Right of use assets were measured at the amount equal to the lease liability, adjusted by the amount of any prepaid or accrued lease payments 
relating to that lease recognised in the balance sheet as at 31 December 2018. The adjustment for accrued lease payments relating to the 
leases recognised on this date was a decrease of £216,000. Consequently retained earnings on 1 January 2019 were reduced by this amount.

(i) Amounts recognised in the statement of financial position
The balance sheet shows the following amounts relating to leases:

Right-of-use assets
Properties
Non-property

Group

Company

31 December
2019
£000

15,883
27,982

43,865

1 January
2019
£000

18,692
30,920

49,612

31 December
2019
£000

1 January
2019
£000

652
4

656

661
15

676

The right-of-use assets are shown as non-current assets in the balance sheet. The non-property right-of-use assets relate mainly to 
commercial and motor vehicles.

Lease liabilities
Current
Non-current

Group

Company

31 December
2019
£000

13,921
30,734

44,655

1 January
2019
£000

13,930
35,898

49,828

31 December
2019
£000

6
658

664

1 January
2019
£000

16
660

676

The lease liabilities are split on the balance sheet between current and non-current. In the previous year, the Group only recognised lease 
liabilities in relation to leases that were classified as ‘finance leases’ under IAS 17. At 31 December 2018 the Group had operating leases 
amounting to £54.7 million (restated) and no finance leases. 

Additions to the right-of-use assets in the group during the 2019 financial year were £9,513,000 which include £533,000 for contract 
modifications. There were no additions in the Company.

(ii) Amounts recognised in the income statement
The statement of profit or loss shows the following amounts relating to leases:

Depreciation charge of right-of-use assets
Properties
Non-property

Interest expense 
Expense relating to IFRS 16 cost 

Expense relating to IAS 17 cost previously included in administrative expenses

Net impact on the income statement

Group

Company

31 December
2019
£000

31 December
2019
£000

4,509
10,751

15,260

1,688

(16,375)

573

9
11

20

25

(37)

8

134

(iii) Impact on segment disclosures and earnings per share
The segment assets and liabilities for 31 December 2019 all increased as a result of the change in accounting policy. Lease liabilities are now 
included in segment liabilities. The impact on the following segments was as follows:

Reportable segment assets
Reportable segment liabilities

UK
£000

38,095
(38,717)

Continental  
Europe
£000

5,770
(5,938)

Total
£000

43,865
(44,655)

Earnings per share decreased by 0.6p per share, from 34.6p to 34.0p, for the twelve months to 31 December 2019 as a result of the adoption of 
IFRS 16

(iv) The group’s leasing activities and how these are accounted for
The group leases various properties and commercial vehicles and cars. Rental contracts are typically made for fixed periods of 5 to 10 years and 
3 to 7 years respectively, but might have extension options. Lease terms are negotiated on an individual basis and contain a wide range of 
different terms and conditions. The lease agreements do not impose any covenants, but leased assets cannot be used as security for 
borrowing purposes.

Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available for use by the Group. 
Right of use assets are depreciated over the shorter of the assets useful life and the lease term on a straightline basis. The finance cost is 
charged to profit or loss over the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for 
each period, this being the amortised cost method.

fixed payments (including in-substance fixed payments), less any lease incentives receivable;

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the 
following lease payments:
• 
•  variable lease payment that are based on an index or a rate;
•  amounts expected to be payable by the lessee under residual value guarantees;
• 
•  payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.

the exercise price of a purchase option if the lessee is reasonably certain to exercise that option; and

The lease payments are discounted using the Group’s incremental borrowing rate as it has been difficult to determine the interest rate implicit 
in the lease for existing leases. 

the amount of the initial measurement of lease liability;

Right-of-use assets are measured at cost comprising the following:
• 
•  any lease payments made at or before the commencement date less any lease incentives received;
•  any initial direct costs; and
• 

restoration costs.

Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in the income 
statement. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise IT equipment and small items of 
office furniture.

(v) Extension and termination options
Extension and termination options are included in a number of property and equipment leases across the group. These terms are used to 
maximise operational flexibility in terms of managing contracts. The majority of extension and termination options held, are exercisable only by 
the group and not by the respective lessor.

Headlam Group plc  Annual Report and Accounts 2019

135

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

12 Intangible assets – group

Cost
Balance at 1 January 2018
Addition (note 25)

Balance at 31 December 2018

Balance at 1 January 2019
Addition (note 25)

Balance at 31 December 2019

Impairment and Amortisation
Balance at 1 January 2018
Amortisation charge for the year

Balance at 31 December 2018

Balance at 1 January 2019
Impairment/amortisation charge for the year

Balance at 31 December 2019

Net book value
At 31 December 2018 and 1 January 2019

At 31 December 2019

Goodwill
£000

Order book
£000

Customer
relationships
£000

Brand
names
£000

Non-
compete
£000

Supply 
agreements
£000

36,981
4,427

41,408

41,408
258

41,666

3,197
–

3,197

3,197
2,100

5,297

6,202
272

6,474

6,474
–

6,474

5,690
650

6,340

6,340
125

6,465

5,443
1,345

6,788

6,788
217

7,005

45
659

704

704
726

4,996
1,950

6,946

6,946
471

7,417

28
450

478

478
559

1,430

1,037

38,211

36,369

134

9

6,084

5,575

6,468

6,380

–
31

31

31
–

31

–
4

4

4
10

14

27

17

Total
£000

53,622
8,025

61,647

61,647
1,114

62,761

8,960
1,763

10,723

10,723
3,524

14,247

50,924

–
–

–

–
168

168

–
–

–

–
4

4

–

164

48,514

Cumulative impairment losses recognised in relation to goodwill is £5,297,000 (2018: £3,197,000).

Impairment tests for cash-generating units containing goodwill (‘CGU’)
Goodwill is attributed to the businesses identified below for the purpose of testing impairment. These businesses are the lowest level at which 
goodwill is monitored and represent operating segments.

The aggregate carrying amounts of goodwill allocated to each CGU are as follows:

Joseph, Hamilton & Seaton
Crucial Trading
Belcolor AG
Domus Group of Companies Limited
Mitchell Carpets Limited
McMillan Flooring
CECO (Flooring) Limited
Dersimo BV
Ashmount Flooring Supplies Limited
Rackhams Limited
Telenzo
Other

Reported
segment

UK
UK
Continental Europe
UK
UK
UK
UK
Continental Europe
UK
UK
UK
UK

2019
£000

4,348
1,369
3,342
20,855
345
96
2,240
1,313
437
400
258
1,366

36,369

2018
£000

4,348
1,369
3,342
22,955
345
96
2,240
1,313
437
400
–
1,366

38,211

Impairment
Each year, or whenever events or a change in the economic environment or performance indicates a risk of impairment, the Group reviews the 
value of goodwill balances allocated to its cash-generating units.

An impairment test is a comparison of the carrying value of the assets of a business or CGU to their recoverable amount. The recoverable 
amount represents the higher of the CGU’s fair value less the cost to sell and value in use. Where the recoverable amount is less than the 
carrying value, an impairment results. During the year, all goodwill was tested for impairment, this resulted in an impairment charge on goodwill 
attributable to the Domus Group of Companies Limited CGU (“Domus”) of £2,100,000 (2018: no impairment).

Value in use was determined by discounting the future cash flows generated from the continuing use of the CGU on a basis consistent with 
2018, and applying the following key assumptions.

136

Key assumptions
Cash flows were projected based on actual operating results, the approved 2020 business plan and management’s assessment of planned 
performance in the period to 2024. For the purpose of impairment testing the cash flows were assumed to grow into perpetuity at a rate of 
2.0% beyond 2024.

The main assumptions within the operating cash flows used for 2020 include the achievement of future sales volumes and prices for all key 
product lines, control of purchase prices, achievement of budgeted operating costs and no significant adverse foreign exchange rate 
movements. These assumptions have been reviewed in light of the current economic environment.

The Directors have estimated the discount rate by reference to an industry average weighted average cost of capital. This has been adjusted to 
include an appropriate risk factor to reflect current economic circumstances and the risk profile of the CGUs. A post-tax weighted average cost 
of capital of 8.5% (2018: 10.7%) has been used for impairment testing adjusted to 9.5% (2018: 11.6%) for Continental Europe to reflect the 
differing risk profile of that segment. The post-tax discount rate has been applied to the post-tax cash flows, the equivalent pre-tax discount 
rates for the UK and Continental Europe are 10.5% (2018:13.0%) and11.5% (2018:14.0%).

The CGUs in the UK, excluding Domus have similar characteristics and risk profiles, and therefore a single discount rate has been applied to 
each UK CGU. Similarly, the Directors view the CGUs in Continental Europe as having consistent risk profiles and therefore a single risk factor 
has been applied. The CGUs in Continental Europe operate under a different regulatory environment and this is therefore reflected in the risk 
factor used to determine the discount rates in the UK and Continental Europe. Domus has different characteristics to the rest of the CGUs in 
the UK and therefore a post-tax discount rate of 9.4% has been deemed more appropriate, the equivalent pre-tax rate being 11.4%.

Sensitivity analysis
The Group has applied sensitivities to assess whether any reasonable possible changes in these key assumptions could cause an impairment 
that would be material to these Consolidated Financial Statements. With the exception of the goodwill attributed to the Domus Group of 
Companies Limited CGU which was impaired by £2,100,000 during the year, sensitivity analysis has been carried out and did not identify any risk 
of material impairment.

Domus
The Directors performed sensitivity analysis on the estimated recoverable amounts and found that the excess of the recoverable amount over 
the revised carrying amount of the Domus goodwill would be reduced to nil as a result of a reasonably possible change in the key 
assumptions of:

i) 
ii) 

sales growth in the cash flow forecasts and 
the post tax discount rate used to convert the cash flow forecasts to present values. 

The Directors do not consider that changes in these assumptions will have a material effect on other key assumptions made. The values 
assigned to the sales growth assumptions in 2021 through to 2024 are 9%, 8%, 7% and 5% respectively. If the sales growth were to be reduced 
by 1% across each of the forecasting periods, the value in use would be reduced by £4,000,000. The value assigned to the discount rate is 9.4%. 
If the discount rate were to be increased by 1%, the value in use would be reduced by £4,000,000.

13 Investments in subsidiaries
Summary information on investments in subsidiary undertakings is as follows:

Cost
Balance at 1 January 2018
Share options granted to employees of subsidiary undertakings
Acquisitions (note 25)

Balance at 31 December 2018

Balance at 1 January 2019
Share options granted to employees of subsidiary undertakings

Balance at 31 December 2019

Carrying value
At 1 January 2018

At 31 December 2018

At 31 December 2019

£000

120,640
740
–

121,380

121,380
644

122,024

120,640

121,380

122,024

A full list of the Group’s subsidiaries are listed on page 160. There were no impairments recognised on the Company’s investments in 
subsidiaries in the year ended 31 December 2019.

Headlam Group plc  Annual Report and Accounts 2019

137

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

14 Deferred tax assets and liabilities
Group
Recognised deferred tax assets and liabilities
Deferred tax assets and liabilities are attributable to the following:

Assets

Liabilities

2019
£000

–
–
1,340
290
–

1,630
(938)

692

2018
£000

–
–
1,315
–
–

1,315
(799)

516

1 January
2019
£000

(6,146)
(2,399)
1,315
–
(317)

(7,547)

2019
£000

(5,988)
(2,341)
–
–
(217)

(8,546)
938

(7,608)

Opening 
reserves  
IFRS 16
£000

– 
– 
–
–
23 

23

2018
£000

(6,146)
(2,399)
–
–
(317)

(8,862)
799

(8,063)

Net

2019
£000

(5,988)
(2,341)
1,340
290
(217)

(6,916)
–

(6,916)

2018
£000

(6,146)
(2,399)
1,315
–
(317)

(7,547)
–

(7,547)

Brought in on
acquisition
£000

Recognised  
in income
£000

Recognised
in equity
£000

31 December
2019
£000

–
(145)
–
–
–

(145)

158
203
(52)
290
68

667

–
–
77
–
9

86

(5,988)
(2,341)
1,340
290
(217)

(6,916)

1 January
2018
£000

Brought in on
acquisition
£000

Recognised in
income
£000

Recognised
in equity
£000

31 December
2018
£000

(7,552)
(2,097)
2,892
558

(6,199)

–
(614)
–
87

(527)

1,406
315
220
(919)

1,022

–
(3)
(1,797)
(43)

(1,843)

(6,146)
(2,399)
1,315
(317)

(7,547)

Assets

Liabilities

2019
£000

–
821
9

830
(830)

–

2018
£000

–
647
38

685
(685)

–

2019
£000

(6,046)
–
–

(6,046)
830

(5,216)

2018
£000

(6,172)
–
–

(6,172)
685

(5,487)

Net

2019
£000

(6,046)
821
9

(5,216)
–

(5,216)

2018
£000

(6,172)
647
38

(5,487)
–

(5,487)

Property, plant and equipment
Intangible assets
Employee benefits
Tax losses
Other items

Tax (liabilities)/assets
Set-off of tax

Movement in deferred tax during the year

Property, plant and equipment
Intangible assets
Employee benefits
Tax losses
Other items

Movement in deferred tax during the prior year

Property, plant and equipment
Intangible assets
Employee benefits
Other items

Company
Recognised deferred tax assets and liabilities
Deferred tax assets and liabilities are attributable to the following:

Property, plant and equipment
Employee benefits
Other items

Tax (liabilities)/assets
Set-off of tax

138

Movement in deferred tax during the year

Property, plant and equipment
Employee benefits
Other items

Movement in deferred tax during the prior year

Property, plant and equipment
Employee benefits
Other items

1 January
2019
£000

Recognised
in income
£000

Recognised
in equity
£000

31 December
2019
£000

(6,172)
647
38

(5,487)

1 January
2018
£000

(6,287)
1,795
54

(4,438)

126
22
(29)

119

–
152
–

152

(6,046)
821
9

(5,216)

Recognised
in income
£000

Recognised
in equity
£000

31 December
2018
£000

115
299
(16)

398

–
(1,447)
–

(1,447)

(6,172)
647
38

(5,487)

Unrecognised deferred tax assets and liabilities – Group and Company
At 31 December 2019, the Group and Company has unused capital losses of £11,197,000 (2018: £11,197,000) available for offset against future 
chargeable gains. In addition the Group has an unrecognised deferred tax asset in respect of tax losses in France of £1,187,000 (2018 
£1,376,000). The Directors have considered the probability that the deferred tax asset will be recoverable within the foreseeable future and 
concluded that no deferred tax asset should be recognised at this time. 

15 Inventories

Goods for resale

Balance as at 31 December

Cost of sales consists of the following:

Material cost
Processing cost

Group

2019
£000

2018
£000

132,474

132,704

Group

2019
£000

2018
£000

486,159
3,666

475,701
3,648

489,825

479,349

Company

2019
£000

–

Company

2019
£000

–
–

–

2018
£000

–

2018
£000

–
–

–

The cost of inventories within cost of sales stated above includes movements in the provision for obsolete inventory of £132,000 release  
(2018: £211,000 release).

Headlam Group plc  Annual Report and Accounts 2019

139

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

16 Trade and other receivables

Trade receivables
Prepayments and accrued income
Other receivables
Amounts due from subsidiary undertakings

Group

Company

2019
£000

91,788
5,839
26,078
–

2018
£000

89,100
4,924
24,983
–

123,705

119,007

2019
£000

–
334
246
20,736

21,316

2018
£000

–
274
213
23,004

23,491

Other receivables include balances totaling £145,000 that fall due after more than 1 year (2018: £145,000).

Amounts due from subsidiary undertakings are unsecured, interest bearing and are repayable on demand.

£1,469,000 (2018: £1,281,000) was recognised as an impairment loss in the Consolidated Income Statement in respect of trade receivables.

The impairment loss is attributable to the reportable segments as follows:

UK
Continental Europe

Further details on the impaiment of trade receivables is provided in note 24.

17 Cash and cash equivalents

Cash
Bank overdrafts

Cash and cash equivalents per Statement of Financial Position

2019
£000

1,099
370

1,469

2018
£000

1,009
272

1,281

Group

2019
£000

2018
£000

33,385
(10)

44,005
(221)

33,375

43,784

Company

2019
£000

17,548
–

17,548

2018
£000

12,573
–

12,573

18 Other interest-bearing loans and borrowings
This note provides information about the contractual terms of the Group’s and Company’s interest-bearing loans and borrowings.

On 5 August 2019, the Group completed a refinancing of its existing banking facilities to extend their term from 14 December 2021 to 30 April 2023. 
The Group has maintained its two agreements with Barclays Bank PLC and HSBC Bank Plc, but decreased the level of Sterling committed 
facilities from £72.5 million to £68.5 million and increased its euro committed facilities from €8.6 million to €9.6 million. The Group also has short 
term uncommitted facilities which continue at £25 million, and are renewable on an annual basis. The total banking facilities available to the 
Group at 31 December 2019 were £109,671,000 (2018: £112,779,000).

For more information about the Group’s and Company’s exposure to interest rate and foreign currency risk, see note 24.

Current liabilities
Bank overdraft
Interest-bearing loan

Non-current liabilities
Interest-bearing loans

Group

Company

2019
£000

10
222

232

2018
£000

221
236

457

6,201

6,201

6,805

6,805

2019
£000

2018
£000

–
–

–

–

–

–
–

–

–

–

The interest-bearing loans relate to the euro committed facilities that have been drawn by the Group’s European subsidiaries. LMS SA has 
drawn £4.2 million and Headlam Holdings BV has drawn £2.2 million, £0.2 million of this is shown within current liabilities as it makes repayments 
each year. 

140

The Group has undrawn borrowing facilities at 31 December 2019, which amounted to £103,238,000 (2018: £105,518,000). The facility 
conditions for drawdown had been met during the period. The facility is unsecured and there is a cross guarantee in place between the 
Company and its UK, French and Dutch subsidiaries. There is a downstream guarantee from the Company in relation to its borrowing facility in 
the Netherlands and France. Covenant calculations have been prepared for the year ending 31 December 2019 and there were no breaches.

The undrawn borrowing facilities are as follows:

UK
Netherlands
France
Switzerland

Interest
rate
%

1.80
1.93
1.30
1.50

2019
£000

93,500
2,452
3,389
3,897

103,238

Interest
rate
%

1.80
1.98
1.30
1.50

2018
£000

97,500
1,563
2,472
3,983

105,518

All the borrowing facilities above bear interest at floating rates. The Swiss facility may be drawn as an overdraft or fixed rate loan with different 
rates depending on the term and amount.

Changes in net funds

Cash at bank and in hand
Bank overdraft

Debt due within one year
Debt due after one year

19 Trade and other payables

Current

Trade payables
Taxation and social security
Non-trade payables and accrued expenses
Amounts due to subsidiary undertakings
Derivative liabilities used for economic hedging:
  Other derivatives at fair value

At
1 January 2019
£000

44,005
(221)

43,784

(236)
(6,805)

36,743

Cash flows
£000

Reclassification 
£000

(10,403)
205

(10,198)

229
–

(9,969)

–
–

–

(228)
228

–

Foreign
exchange
movements
£000

At
31 December
2019
£000

(217)
6

(211)

13
376

178

33,385
(10)

33,375

(222)
(6,201)

26,952

Group

2019
£000

140,869
15,045
25,583
–

2018
£000

142,382
17,069
21,826
–

Company

2019
£000

3,840
628
5,458
30,307

2018
£000

788
2,114
4,424
26,900

348

23

54

–

181,845

181,300

40,287

34,226

Amounts due to subsidiary undertakings are unsecured, interest bearing and are repayable on demand.

The Group’s exposure to currency and liquidity risk related to trade and other payables is disclosed in note 24.

Non-current

Non-trade payables and accrued expenses

Group

Company

2019
£000

–

–

2018
£000

2,592

2,592

2019
£000

–

–

2018
£000

2,007

2,007

There are no non-current non-trade payables and accrued expenses as at the year ending 31 December 2019. Non-current non-trade 
payables and accrued expenses for the Group in 2018 relate to discounted deferred consideration for Domus Group of Companies Limited and 
Betu Holdings Limited, the holding company of CECO (Flooring) Limited, see note 25. A discounted amount of deferred consideration in 
respect of Domus Group of Companies Ltd is due for payment in 2020 of £1,654,000 and this is disclosed within current non-trade payables 
and accrued expenses.

Headlam Group plc  Annual Report and Accounts 2019

141

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

20 Provisions

Balance at 1 January
Acquired on acquisition
(Credited)/charged to the income statement:
Additional provisions
Utilisation of provisions

Balance at 31 December

The property provisions relate to property dilapidations.

Property

2019
£000

2,249
–

50
–

2,299

2018
£000

2,048
224

–
(23)

2,249

21 Employee benefits
During the year, the Group operated UK and Swiss defined benefit plans and defined contribution plans in the UK, France and the Netherlands.

UK defined benefit plan
The Headlam Group plc Staff Retirement Benefits Scheme is the principal defined benefit plan which provides pensions in retirement and 
death benefits to members. The majority of members are entitled to receive pensions from age 65, equal to either 1/50 or 1/60 of final salary 
for each year of service that the employee provided, depending on which section of the plan the member is part of.

The plan is a registered scheme under UK legislation. The plan is legally separated from the Company and assets are held independently of the 
Company’s finances.

The plan is subject to the scheme funding requirements outlined in UK legislation.

The Company has a right to a refund of any surplus in the plan if the plan winds up, after payment of expenses, members benefits and any 
enhancements to the members’ benefits as the Trustee sees fit. In addition, if the assets of the plan exceed the estimate by the actuary of the 
cost of buying out the benefits of all beneficiaries with an insurance company, including the associated expenses, and the plan is not being 
wound up, then the Company may request a payment of the excess funds. There have been no payments made to the Company out of the 
plan’s assets over the year, and so no additional liability has been recognised on the balance sheet.

There have been no amendments, curtailments or settlements made to the plan during 2019.

The plan holds a number of annuity policies which match a portion of the pensions in payment.

The plan is funded partly by contributions from members and partly by contributions from the Company at rates advised by professionally 
qualified actuaries. The last scheme funding valuation of the plan was as at 31 March 2017 and revealed a funding deficit of £2,388,000.

The main annual rate assumptions at 31 March 2017 used by the actuary for the 2017 valuation were: increase in salaries 4.69%; increase of 
pensions in payment 3.19%; discount rate before retirement 3.66%; discount rate after retirement 1.91%; and inflation 3.19%. Assets were 
taken at their market value at the valuation date.

Under the schedule of contributions dated 10 May 2018, Company contributions were fixed at 51.6% of pensionable salaries each month. The 
Company expected to pay contributions of £258,000 over the next accounting period for the accrual of benefits on the basis that accrual in the 
plan ceases with effect from 31 March 2020.

In accordance with the recovery plan dated 26 March 2015, payments were made to the plan during 2018 of £747,000 towards the deficit. There 
were no payments made to the plan during 2019 towards the deficit under this recovery plan.

Under the recovery plan dated 10 May 2018, the Company is not expected to pay any additional contributions over the next year.

In addition, the Company is expected to meet the cost of administrative expenses and insurance premiums for the plan.

The liabilities of the plan are based on the current value of expected benefit payment cash flows to members of the plan over the next 60 years 
or more. The weighted average duration of the liabilities is approximately 19 years.

Swiss defined benefit plan
The plan provides occupational retirement, disability and survivors’ benefits. The members are entitled to receive pensions from age 64 
(female) or 65 (male), equal to the old age savings balance multiplied with a conversion rate of 6.8% for the mandatory part of the savings 
balance and 5.2% for the part beyond the mandatory part. The minimum interest rate on old age savings has legally been fixed.

142

The Company is affiliated to the Collective Foundation Sammelstiftung berufliche Vorsorge Swiss Life, Sammelstiftung mit Anlagerisiko. The 
pension plans remained unchanged. The plan is legally separated from the Company. The executive body of the collective foundation is the 
board of trustees, which is elected directly by the insured of the affiliated companies/occupational benefits funds and functions independently 
of Swiss Life. Its members include employer and employee representatives from a wide range of occupations and companies of different sizes. 
The collective foundation is reinsured for risk benefits with Swiss Life insurance company.

There have been no amendments, curtailments or settlements made to the plan during 2019.

The occupational benefits fund commission (OBC) defines the investment strategy; the affiliated occupational benefits fund itself bears the 
investment risk. The investments are managed with Credit Suisse.

The last scheme funding valuation of the plan was as at 31 December 2018 and revealed that the plan was overfunded. This overfunding is 
appropriate to Swiss legislation and cannot be considered in the context of IAS 19R. According to Swiss rules there is no need to evaluate the 
scheme using assumptions for future changes of salary increase, benefit increase or inflation.

As at 1 January 2020, the plans have been amended. The old age credits will increase and the coordination amount will be disestablished. The 
plan amendment leads to a past service credit of £841,000 to be recognised in the income statement for 2019.

The last IAS 19 valuation at year-end 2019 revealed a funding deficit of £1,744,000 (2018: £2,964,000). The Group is expected to pay £501,000 
for future service costs over the next accounting period.

The liabilities of the plan are based on the current value of expected benefit payment cash flows to members of the plan over the next 50 years 
or more. The weighted average duration of the liabilities is approximately 19.45 years.

Defined benefit obligation
In the UK there is no contractual agreement or stated Group policy for allocating the net defined benefit liability between the participating 
subsidiaries and as such the full deficit is recognised by the Company, which is the sponsoring employer. The participating subsidiary companies 
have recognised a cost equal to contributions payable for the period as advised by a professionally qualified actuary. The Company recognises a 
cost equal to its contributions payable for the period net of amounts recharged in relation to the Group deficit to the participating 
subsidiary companies.

Group

2019
£000

2018
£000

Company

2019
£000

Present value of funded defined benefit obligations
Fair value of plan assets

Net obligations

Other long-term employee benefits

Total employee benefits

Analysed as:
Current liabilities
Non-current liabilities

Total employee benefits

Movements in present value of defined benefit obligation

At 1 January
Current service cost
Past service costs
Interest cost
Net remeasurement losses/(gains) – financial
Net remeasurement (gains)/losses – demographic
Net remeasurement (gains)/losses – experience
Benefits paid
Contributions by members
Effect of movements in foreign exchange

At 31 December

(129,481)
125,563

(125,101)
119,576

(3,918)

(345)

(4,263)

–
(4,263)

(4,263)

Group

2019
£000

125,101
1,617
(841)
3,086
10,867
(5,761)
(307)
(4,399)
400
(282)

129,481

(5,525)

(363)

(5,888)

–
(5,888)

(5,888)

2018
£000

139,048
2,254
1,214
3,063
(14,874)
(1,005)
281
(5,914)
370
664

125,101

2018
£000

(111,592)
109,031

(2,561)

–

(116,654)
114,480

(2,174)

–

(2,174)

(2,561)

–
(2,174)

(2,174)

–
(2,561)

(2,561)

Company

2019
£000

111,592
975
–
2,969
10,110
(5,761)
47
(3,398)
120
–

116,654

2018
£000

126,308
1,462
1,214
2,966
(14,464)
(1,006)
553
(5,577)
136
–

111,592

Headlam Group plc  Annual Report and Accounts 2019

143

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

21 Employee benefits continued
Movements in fair value of plan assets

At 1 January
Interest income on plan assets
Return on assets, excluding interest income
Contributions by employer:
  Past service deficit contributions
Contributions by members
Benefits paid
Effect of movements in foreign exchange

At 31 December

The fair value of the plan assets were as follows:

Equities
Government debt
Corporate bonds
Annuities
Hedge funds
Other

Group

2019
£000

119,576
3,006
5,716
1,487
–
400
(4,399)
(223)

125,563

2018
£000

126,709
2,831
(7,036)
1,351
747
370
(5,914)
518

119,576

Company

2019
£000

109,031
2,914
4,765
1,048
–
120
(3,398)
–

114,480

Group

Company

2019
£000

50,078
27,180
25,012
1,387
3,910
17,996

2018
£000

36,557
18,244
19,209
4,870
22
40,674

2019
£000

47,157
27,180
20,566
1,387
3,910
14,280

2018
£000

116,560
2,753
(6,619)
1,031
747
136
(5,577)
–

109,031

2018
£000

33,577
18,244
14,829
4,870
22
37,489

125,563

119,576

114,480

109,031

Expense recognised in the income statement relating to defined benefit obligation

Service cost
Net interest on the net defined benefit liability (note 6)

Total

Group

2019
£000

776
80

856

2018
£000

3,468
232

3,700

Service costs, including past service costs and net interest are charged to Administration expenses and Net finance costs respectively. 
Included within the service cost for 2018 was an amount of £1,214,000 for guaranteed minimum pensions (‘GMP') equalisation, this was 
included within non-underlying costs. GMPs must be equalised across males and females, and as a result of clarity in legislation the Company 
added 1.1% to the liabilities as at 31 December 2018. No adjustment was required for the year ended 31 December 2019.

Remeasurement of the net defined benefit liability in the Statement of Comprehensive Income:

Group

2019
£000

(5,716)
10,867
(5,761)
(307)

(917)

2018
£000

7,036
(14,874)
(1,005)
281

(8,562)

Return on assets, excluding interest income
Net remeasurement – financial
Net remeasurement – demographic
Net remeasurement – experience

144

Swiss

2019
%

0.3

2.0

–

2.0

–

2018
%

0.8

2.0

–

2.0

–

Principal actuarial assumptions are as follows:

Discount rate

Future salary increases

Future pension increases

Inflation rate

Mortality table assumptions:
UK pre-retirement

UK post-retirement – 
future  pensioners

UK post-retirement – 
current pensioners

UK

2019
%

2.0

3.1

3.1

3.1

2018
%

2.7

3.4

3.4

3.4

AC00 (Ultimate)
table

AC00 (Ultimate)
table

96%(M)/98%(F) of the S2PA tables 
with future improvements from 
2007 in-line with the CMI _2018 
projections model with the initial 
addition to mortality improvements 
parameter of 0.2% and a long-term 
rate of improvement of 1.5% 
per annum.

96%(M)/98%(F) of the S2PA tables 
with future improvements from 
2007 in-line with the CMI _2018 
projections model with the initial 
addition to mortality improvements 
parameter of 0.2% and a long-term 
rate of improvement of 1.5% 
per annum.

96%(M)/98%(F) of the S2PA tables with 
future improvements from 2007 in-line 
with the CMI mortality projections 
model CMI_2017 with the default 
smoothing parameter and a long-term 
rate of improvement of 1.5% per 
annum.

96%(M)/98%(F) of the S2PA tables with 
future improvements from 2007 in-line 
with the CMI mortality projections 
model CMI_2017 with the default 
smoothing parameter and a long-term 
rate of improvement of 1.5% per 
annum.

Swiss scheme

–

–

BVG 2015

BVG 2015

The mortality assumption implies the expected future lifetime from age 65 is as follows:

Non-pensioner male
Pensioner male
Non-pensioner female
Pensioner female

Group

Company

2019
£000

24.2
22.5
26.1
24.2

2018
£000

24.1
22.4
26.0
24.2

2019
£000

24.2
22.5
26.1
24.2

2018
£000

24.1
22.4
26.0
24.2

Company
The principal actuarial assumptions for the Company are the same as those disclosed for the UK above.

Sensitivity analysis
The tables below for the UK and Swiss defined benefit plans show the impact on the defined benefit obligation of changing each of the most 
significant assumptions in isolation.

UK defined benefit plan

Effect in £millions

Discount rate
Rate of inflation (RPI)*
Salary increases
Assumed life expectancy

Change in assumption

Increase

Decrease

Increase

Decrease

Impact on scheme liabilities 2019

Impact on scheme liabilities 2018

0.25% movement
0.25% movement
0.25% movement
one year movement

(5.3)
4.8
1.1
5.5

5.7
(4.7)
(1.1)
(5.5)

(5.3)
4.8
1.1
5.3

5.6
(4.5)
(1.1)
(5.3)

*  With corresponding changes to the salary and pension increase assumptions.

The figures in the table as at 31 December 2019 have been calculated using the same valuation method that was used to calculate the UK 
defined benefit obligation at the same date. The figures in the table as at 31 December 2018 have been calculated by applying the same 
percentage increase or decrease as at 31 December 2019.

Extrapolation of the sensitivity analysis beyond the ranges shown may not be appropriate.

Headlam Group plc  Annual Report and Accounts 2019

145

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

21 Employee benefits continued
Swiss defined benefit plan

Effect in £millions

Discount rate
Rate of inflation (RPI)*
Salary increases
Assumed life expectancy

Change in assumption

Increase

Decrease

Increase

Decrease

Impact on scheme liabilities 2019

Impact on scheme liabilities 2018

0.25% movement
0.25% movement
0.25% movement
one year movement

(0.6)
0.5
0.1
0.2

0.7
–
(0.1)
(0.1)

(0.6)
0.5
0.1
0.1

0.7
–
(0.1)
(0.1)

*  With corresponding changes to the salary and pension increase assumptions.

The figures in the table as at 31 December 2019 have been calculated using the same valuation method that was used to calculate the Swiss 
defined benefit obligation at the same date. The figures in the table as at 31 December 2018 have been calculated by applying the same 
percentage increase or decrease as at 31 December 2019.

Extrapolation of the sensitivity analysis beyond the ranges shown may not be appropriate.

History of plans
The history of the plans for the current and prior periods is as follows:

Statement of Financial Position

Group

Present value of defined benefit obligation
Fair value of plan assets

Deficit

Company

Present value of defined benefit obligation
Fair value of plan assets

Deficit

2019
£000

(129,481)
125,563

(3,918)

2019
£000

(116,654)
114,480

(2,174)

2018
£000

(125,101)
119,576

(5,525)

2018
£000

(111,592)
109,031

(2,561)

2017
£000

(139,048)
126,709

(12,339)

2017
£000

(126,308)
116,560

(9,748)

2016
£000

(141,947)
119,339

(22,608)

2016
£000

(128,002)
109,719

(18,283)

2015
£000

(115,849)
97,167

(18,682)

2015
£000

(102,766)
86,601

(16,165)

The Group operated an employment indemnity scheme in connection with a foreign subsidiary undertaking to provide for lump sum cash payments 
due to employees retiring on their normal retirement date. The present value of the retirement indemnity obligation at 31 December 2019 is 
£345,000 (2018: £363,000). This is reported as other long-term employee benefits within the employee benefits disclosure.

Total Group pension costs
Included within the total staff costs as disclosed in note 4 are costs relating to the Group’s defined contribution plans. The pension cost for the 
year represents contributions payable by the Group to the plans and amounted to £3,572,000 (2018: £3,371,000). Contributions amounting to 
£188,000 (2018: £175,000) in respect of the December 2019 payroll were paid in January 2020.

The total Group cost of operating the plans during the year was £4,348,000 (2018: £6,839,000) and, at 31 December 2019, there was an 
amount of £352,000 (2018: £346,000) owed to the plans, being employer and employee contributions due for December 2019, which was paid 
in January 2020.

22 Share-based payments
Group and Company
Executive Directors and executive management currently participate in executive share option schemes. Options granted under the 1998 
Inland Revenue approved scheme are normally exercisable between the third and tenth anniversaries of their date of grant, subject to the 
movement of the Group’s basic earnings per share exceeding RPI over the relevant period.

Options granted under the 1998 unapproved scheme are normally exercisable between the third and seventh anniversaries of their date of 
grant. Awards are subject to the movement of the Group’s basic earnings per share exceeding RPI between 3% and 5% per annum respectively 
over the relevant period.

146

Additionally, the Group operates a savings-related share option scheme (‘Sharesave scheme’) which is open to employees subject to eligibility 
criteria determined by the Directors prior to each option grant. The most recent grant was on 3 May 2019 when employees with over one 
month’s service were invited to participate.

The Group also operates a 2008 HMRC approved scheme, a 2008 unapproved scheme, the Headlam Group Performance Share Plan 2008 and 
the Headlam Group Co-Investment Plan 2008. Further details of these schemes and plans are given in the Remuneration Report on pages 76 
to 97.

The terms and conditions of the grants are as follows, whereby all options are settled by physical delivery of shares:

Grant date/employees entitled

Five-year Sharesave scheme granted to other 
employees 8 May 2014

Three-year Sharesave scheme granted to 
other employees 5 May 2015

Five-year Sharesave scheme granted to other 
employees 5 May 2015

Number of instruments

2019
787

2018

52,347

Vesting conditions

Contractual life
of options

Continuous service

01/07/19 – 01/01/20

–

6,404

Continuous service

01/07/18 – 01/01/19

135,157

166,036

Continuous service

01/07/20 – 01/01/21

Headlam Group Co-Investment Plan 2008 
granted to key management 6 May 2016*

21,860

162,647 If the real earnings per share growth 
is over 3% p.a. – 50% vesting, over 
6% – 100% vesting.TSR – if 
Company is ranked at median or 
above – 50%, upper quartile – 
100%

07/05/19 – 07/05/26

Three-year Sharesave scheme granted to 
other employees 4 May 2016

Five-year Sharesave scheme granted to other 
employees 4 May 2016

Headlam Group Performance Share Plan 2008 
granted to key management 5 July 2017*

Three-year Sharesave scheme granted to 
other employees 3 May 2017

Five-year Sharesave scheme granted to other 
employees 3 May 2017

Headlam Group Performance Share Plan 2008 
granted to key management 9 April 2018*

Three-year Sharesave scheme granted to 
other employees 1 May 2018

Five-year Sharesave scheme granted to other 
employees 1 May 2018

6,290

176,048

Continuous service

01/07/19 – 01/01/20

29,658

36,701

Continuous service

01/07/21 – 01/01/22

239,045

239,045

Awards will vest between 25% and 
100% for performance between 
‘threshold’ performance and 
‘maximum’ performance

06/07/20 – 06/07/27

75,913

104,064

Continuous service

01/07/20 – 01/01/21

15,612

19,157

Continuous service

01/07/22 – 01/01/23

328,596

328,596

Awards will vest between 25% and 
100% for performance between 
‘threshold’ performance and 
‘maximum’ performance

10/04/21 – 08/04/24

375,708

504,141

Continuous service

01/07/21 – 01/01/22

59,706

75,549

Continuous service

01/07/23 – 01/01/24

Headlam Group Performance Share Plan 2008 
granted to key management 10 April 2019*

304,260

Three-year Sharesave scheme granted to 
other employees 3 May 2019

415,721

–

–

Awards will vest between 25% and 
100% for performance between 
‘threshold’ performance and 
‘maximum’ performance

11/04/22 – 09/04/25

Continuous service

01/07/22 – 01/01/23

Total share options

2,008,313

1,870,735

* 

Further details are provided on pages 76 to 97 of the Remuneration Report.

Headlam Group plc  Annual Report and Accounts 2019

147

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

22 Share-based payments continued
Group and Company continued
The number and weighted average exercise prices of share options are as follows:

Outstanding at the beginning of the year
Exercised during the year
Granted during the year
Lapsed during the year

Outstanding at the end of the year

Exercisable at the end of the year

Weighted
average
exercise
price (pence)
2019

230.1
377.2
266.6
294.4

221.4

398.0

Number
of options
2019

1,870,735
(262,974)
764,273
(363,721)

2,008,313

28,937

Weighted
average
exercise
price (pence)
2018

249.3
203.2
238.6
391.1

230.1

340.0

Number
of options
2018

1,736,812
(525,905)
1,007,865
(348,037)

1,870,735

6,404

The weighted average share price for options exercised during the year was 474.3p (2018: 455.4p).

The options outstanding at the year-end have an exercise price in the range of 0.0p to 499.0p and a weighted average contractual life of 
1.65 years.

The fair value of services received in return for share options granted are measured by reference to the fair value of share options granted. In 
order to estimate the fair value of the services received the Company uses an appropriate option pricing model, either the Black–Scholes or the 
Monte Carlo option pricing model.

It is expected that the options will be exercised as soon as they reach maturity.

The expected volatility is based on historic volatility calculated over the weighted average remaining life of the share options.

Details of share options granted during 2019 are shown below:

2019

Number of options granted
Fair value at measurement date:
  No performance conditions
  Performance conditions
Share price at 31 December
Exercise price
Expected volatility
Option life
Dividend yield
Risk-free rate of interest

Details of share options granted during 2018 are shown below:

2018

Number of options granted
Fair value at measurement date:
  No performance conditions
  Performance conditions
Share price at 31 December
Exercise price
Expected volatility
Option life
Dividend yield
Risk-free rate of interest

148

EPS 80% & TSR 20%

Three-year
Performance
Share Plan
2008

304,260

Three-year
Sharesave
scheme

460,013

–
383.8p
535.0p
–
58.0%
three years
5.2% p.a.
0.7% p.a.

156.9p
–
535.0p
359.0p
58.0%
three years
5.2% p.a.
0.8% p.a.

EPS 80% & TSR 20%

Three-year 
Performance
Share Plan
2008

328,596

–
374.9p
410.0p
–
66.1%
three years
5.4% p.a.
0.9% p.a.

Three-year
Sharesave
scheme

582,621

167.9p
–
410.0p
354.0p
66.1%
three years
5.4% p.a.
0.8% p.a.

Five-year
Sharesave
scheme

96,648

156.2p
–
410.0p
354.0p
56.9%
five years
5.4% p.a.
1.1% p.a.

The total expenses recognised for the year arising from share-based payments are as follows:

Total expense recognised

23 Capital and reserves
Share capital

Number of shares
Authorised
In issue at 1 January and 31 December

Fully paid
In issue at 1 January 
Issued during the year

In issue at 31 December 

Allotted, called up and fully paid
Ordinary shares of 5p each

Shares classified in Shareholders’ funds

Group

Company

Subsidiaries

2019
£000

807

2018
£000

1,478

2019
£000

163

2018
£000

739

2019
£000

644

2018
£000

739

Ordinary shares

2019

2018

107,840,000 107,840,000

85,363,743
88,350

85,363,743
–

85,452,093

85,363,743

2019
£000

4,273

4,273

4,273

4,273

2018
£000

4,268

4,268

4,268

4,268

At 31 December 2019, the Company held 1,260,396 shares (2018: 1,523,370) in relation to treasury stock and shares held in trust for satisfying 
options and awards under employee share schemes. These shares have been disclosed in the treasury reserve. Dividends are not payable on 
these shares and they are excluded from the calculation of earnings per share. The shares held in treasury and trust represented 1.5% (2018: 
1.8%) of the issued share capital as at 31 December 2019 with a nominal value of £63,020 (2018: £76,169).

In the period from 1 January 2020 to 5 March 2020 no shares were purchased by the Company.

Ordinary shares
The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at meetings 
of the Company.

Dividends

Interim dividend for 2018 of 7.55p paid 2 January 2019
Final dividend for 2018 of 17.45p paid 1 July 2019
Interim dividend for 2017 of 7.55p paid 2 January 2018
Final dividend for 2017 of 17.25p paid 6 July 2018

2019
£000

6,322
14,619
–
–

20,941

2018
£000

–
–
6,372
14,597

20,969

Interim dividends for 2019 of 7.55p per share (2018: 7.55p per share) are not provided for at 31 December 2019, but are recognised in the 
financial statements when the dividend is paid. The dividend was paid on 2 January 2020 and totalled £6,331,000.

The final proposed dividend of 17.45p per share (2018: 17.45p per share) will not be provided for until authorised by shareholders at the 
forthcoming AGM. There are no income tax consequences. The cost of the final proposed dividend will be £14,633,000.

The total value of dividends proposed but not recognised at 31 December 2019 is £20,964,000 (2018: £20,941,000).

Headlam Group plc  Annual Report and Accounts 2019

149

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

23 Capital and reserves continued
Reserves
Other reserves
Other reserves as disclosed on the Statement of Financial Position comprise the capital redemption reserve, translation reserve, cash flow 
hedging reserve, treasury reserve and special reserve.

Capital redemption reserve
The capital redemption reserve represents the nominal value of shares repurchased and cancelled during 2007.

Translation reserve
The translation reserve comprises all foreign exchange differences arising from the translation of the financial statements of 
foreign subsidiaries.

Treasury reserve
The treasury reserve comprises the cost of the Company’s shares held by the Group.

Special reserve
The special reserve (merger reserve) arose on the issuance of shares in connection with acquisitions made by the Company, During 2019, 
shares were issued as part of the deferred consideration of the acquisition of Domus Group of Companies Limited and £469,000 was 
transferred to this reserve.

24 Financial instruments
The main financial risks arising in the normal course of the Group’s business are credit risk, liquidity risk, and market risks arising from interest 
rate risk and foreign currency risk. This note presents information about the Group’s exposure to each of the above risks, the Group’s 
objectives, policies and processes for measuring and managing risks and the Group’s management of capital. Further quantitative disclosures 
are included throughout these financial statements.

Credit risk and credit quality
Credit risk arises from cash and cash equivalents, contractual cash flows of debt investments carried at amortised cost, at fair value through 
other comprehensive income (FVOCI) and at fair value through profit or loss (FVPL), favourable derivative financial instruments and deposits 
with banks and financial institutions, as well as credit exposures to wholesale and retail customers, including outstanding receivables.

For Headlam Group plc credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its 
contractual obligations and arises principally from the Group’s trade receivables.

The maximum exposure to credit risk is represented by the carrying amount of each financial asset and, as at the Statement of Financial 
Position date, in the Directors’ opinion, there were no significant concentrations of credit risk likely to cause financial loss to the Group.

The Group has a credit policy in place and the exposure to credit risk is monitored on an ongoing basis. Credit evaluations are performed on all 
new customers requiring credit and these are frequently reviewed by management to limit exposure. Businesses must obtain central approval 
from Executive Directors or senior executive management for credit limits in excess of £10,000. The Group does not require collateral in 
respect of financial assets.

The credit control procedures described above, coupled with the diversified nature of the Group’s trade receivables, lead the Directors to 
believe that there is limited credit risk exposure and that the credit quality of these assets is robust.

Other receivables comprise amounts due to the Group which historically have been received within three months of the year-end. The 
Directors have considered the inherent risk profile of other receivables at the year-end and are of the view that this historical experience will 
prevail for the foreseeable future and accordingly consider the credit quality of these assets to be robust.

Cash and cash equivalents represent deposits with reputable financial institutions in the UK and Continental Europe and hence, the Directors 
consider the credit quality of cash and cash equivalents to be robust.

150

Impairment of financial assets
The Group has trade receivables for sales of inventory as financial assets that are subject to the expected credit loss model. While cash and 
cash equivalents are also subject to the impairment requirements of IFRS 9, the identified impairment loss was immaterial.

The carrying amount of financial assets at the Statement of Financial Position date was:

Trade and other receivables (note 16)
Cash and cash equivalents (note 17)

Group

2019
£000

117,866
33,385

151,251

2018
£000

114,083
44,005

158,088

Company

2019
£000

20,982
17,548

38,530

2018
£000

23,217
12,573

35,790

The fair values of the above financial assets at both 31 December 2019 and 2018, are deemed to approximate to carrying value due to the 
short-term maturity of the instruments.

The ageing of trade receivables at the Statement of Financial Position date was:

Group

Not past due
Past due 0 – 30 days
Past due 31–120 days

2019

2018

Gross
£000

90,291
1,916
2,238

94,445

Impairment
£000

(306)
(408)
(1,943)

(2,657)

Gross
£000

85,822
2,851
3,417

92,090

Impairment
£000

(154)
(242)
(2,594)

(2,990)

All other receivables and derivative financial assets are not past due (2018: not past due).

The Company had trade receivables of £nil (2018 £nil).

The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected loss allowance for all 
trade receivables.

The expected loss rates are based on the payment profiles of sales over a period of 36 months before 31 December 2019 or 1 January 2019 
respectively and the corresponding historical credit losses experienced within this period. The historical loss rates are adjusted to reflect 
current and forward-looking information on macroeconomic factors affecting the ability of the customers to settle the receivables. 

To measure the expected credit losses, trade receivables have been grouped based on shared credit risk characteristics and the days past due. 
The loss allowance provision as at 31 December 2019 is determined as follows;

31 December 2019
Expected loss rate
Gross carrying amount – trade receivables
Loss allowance

31 December 2018
Expected loss rate
Gross carrying amount – trade receivables
Loss allowance

Not past
due

Past due
0-30 days

Past due
31-120 days

Total

0.3%
90,291
306

Not past
due

0.2%
85,822
154

21.3%
1,916
408

Past due
0-30 days

8.5%
2,851
242

86.7%
2,238
1,943

Past due
31-120 days

75.9%
3,417
2,594

94,445
2,657

Total

92,090
2,990

Headlam Group plc  Annual Report and Accounts 2019

151

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

24 Financial instruments continued
Impairment of financial assets continued
The maximum exposure to credit risk for trade receivables at the Statement of Financial Position date by geographic region was:

UK
Continental Europe

Group

Company

2019
£000

80,171
11,617

91,788

2018
£000

76,640
12,460

89,100

2019
£000

–
–

–

2018
£000

–
–

–

During the year the Group’s impairment loss as a percentage of revenue amounted to 0.20% (2018: 0.19%).

The loss allowances for trade receivables as at 31 December reconcile to the opening loss allowances as follows:

Opening loss allowance at 1 January
Increase in loan loss allowance recognised in profit or loss during the year
Receivables written off during the year as uncollectible
Acquired loss allowance
Effect of movement in foreign exchange

Closing loss allowance at 31 December

Group 
Trade receivables

2019
£000

2,990
1,469
(1,796)
–
(6)

2,657

2018
£000

2,683
1,281
(1,089)
92
23

2,990

Company 
Trade receivables

2019
£000

2018
£000

–
–
–
–
–

–

–
–
–
–
–

–

Trade receivables are written off where there is no reasonable expectation of recovery. It is the group’s policy wherever possible to engage the 
debtor in a repayment plan to reduce the exposure to credit losses.

Impairment losses on trade receivables are presented as net impairment losses within operating profit. Subsequent recoveries of amounts 
previously written off are credited against the same line item.

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group’s approach to managing 
liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when due, with sufficient headroom to cope 
with abnormal market conditions. As at 31 December 2019, cash and cash equivalents covered the amounts of borrowings maturing in the next 
12 months with a net positive liquidity of £33,153,000 (2018: £43,548,000). Details of the total facilities that the Group has access to are given in 
note 18.

152

The following are the contractual maturities of financial liabilities:

31 December 2019
Group

Non-derivative financial liabilities
Bank overdraft
Unsecured bank loans
Trade and other payables

Derivative financial liabilities
Other derivatives

31 December 2018
Group

Non-derivative financial liabilities
Bank overdraft
Unsecured bank loans
Trade and other payables

Derivative financial liabilities
Other derivatives

31 December 2019
Company

Non-derivative financial liabilities
Trade and other payables

Derivative financial liabilities
Other derivatives

31 December 2018
Company

Non-derivative financial liabilities
Trade and other payables

Carrying
amount
£000

Contractual
cash flows
£000

1 year
or less
£000

1–2 years
£000

2–5 years
£000

10
6,423
166,452

(10)
(6,712)
(166,452)

(10)
(293)
(166,452)

348

(348)

(348)

173,233

(173,522)

(167,103)

–
(291)
–

–

(291)

–
(6,128)
–

–

(6,128)

Carrying
amount
£000

Contractual
cash flows
£000

1 year
or less
£000

1–2 years
£000

2–5 years
£000

221
7,041
164,508

(221)
(7,335)
(164,508)

(221)
(313)
(164,508)

23

(23)

(23)

171,793

(172,087)

(165,065)

Carrying
amount
£000

Contractual
cash flows
£000

–
(310)
–

–

(310)

1 year
or less
£000

39,605

(39,605)

(39,605)

54

(54)

(54)

39,659

(39,659)

(39,659)

–
(6,712)
–

–

(6,712)

1–2 years
£000

–

–

–

Carrying
amount
£000

Contractual
cash flows
£000

1 year
or less
£000

1–2 years
£000

32,112

(32,112)

(32,112)

–

The value of the Group’s and Company’s financial liabilities as detailed above at 31 December 2019 and 2018 were not materially different to the 
carrying value. Fair values were calculated using market rates, where available. Where market values are not available, fair values have been 
estimated by discounting expected future cash flows using prevailing interest rate curves. Amounts denominated in foreign currencies are 
valued at the exchange rate prevailing at the Statement of Financial Position date.

Headlam Group plc  Annual Report and Accounts 2019

153

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

24 Financial instruments continued
Liquidity risk continued
The table below sets out the Group’s accounting classification of each class of financial assets and liabilities at 31 December 2019 and 2018.

31 December 2019

Cash and cash equivalents
Bank overdraft
Borrowings due within one year
Borrowings due after one year
Trade payables
Non-trade payables
Leasing liability
Trade receivables
Other receivables
Provisions
Derivative liability

31 December 2018

Cash and cash equivalents
Bank overdraft
Borrowings due within one year
Borrowings due after one year
Trade payables
Non-trade payables
Trade receivables
Other receivables
Provisions
Derivative liability

Fair value
through profit
or loss (FVPL)
£000

–
–
–
–
–
–
–
–
–
–
(348)

(348)

Fair value
through profit
or loss (FVPL)
£000

–
–
–
–
–
(416)
–
–
–
(23)

(439)

Amortised
cost
£000

33,385
(10)
(222)
(6,201)
(140,869)
(25,583)
(44,655)
91,788
26,078
(2,299)
–

Total
Carrying
Value
£000

33,385
(10)
(222)
(6,201)
(140,869)
(25,583)
(44,655)
91,788
26,078
(2,299)
(348)

(68,588)

(68,936)

Amortised
cost
£000

44,005
(221)
(236)
(6,805)
(142,382)
(24,002)
89,100
24,983
(2,249)
–

(17,807)

Total
Carrying
Value
£000

44,005
(221)
(236)
(6,805)
(142,382)
(24,418)
89,100
24,983
(2,249)
(23)

(18,246)

All derivative financial instruments not in a hedge relationship are measured at fair value through the profit or loss. The Group does not use 
derivatives for speculative purposes. All transactions in derivative financial instruments are undertaken to manage the risks arising from 
underlying business activities.

Interest rate risk
The Company and Group are exposed to interest rate fluctuations on their borrowings and cash deposits. Borrowings are principally held in 
sterling and euros at both fixed and floating rates. Deposits are in sterling, euros and Swiss francs at floating rates.

Floating rate borrowings are linked to the London Interbank Offered Rate and Euribor Over Night Index Average. The Group adopts a policy of 
reviewing its floating rate exposure to ensure that if interest rates rise the effect on the Group’s income statement is manageable.

154

At the reporting date the interest rate profile of the Group’s interest-bearing financial instruments was:

Variable rate instruments
Financial assets
Financial liabilities

Group carrying amount

Company carrying amount

2019
£000

2018
£000

2019
£000

2018
£000

33,385
(6,433)

44,005
(7,262)

26,952

36,743

17,548
–

17,548

12,573
–

12,573

Sensitivity analysis
A change of 100 basis points in the interest rates at the reporting date would have increased/(decreased) equity and profit or loss by the 
amounts shown below. This analysis assumes that all other variables, in particular foreign currency rates, remain constant. The analysis is 
performed on the same basis for 2018.

31 December 2019
Variable rate instruments

31 December 2018
Variable rate instruments

Group

Company

Profit or loss

Equity

Profit or loss

Equity

100bp
increase
£000

100bp
decrease
£000

100bp
increase
£000

100bp
decrease
£000

100bp
increase
£000

100bp
decrease
£000

100bp
increase
£000

100bp
decrease
£000

270

367

(270)

(367)

–

–

–

–

175

126

(175)

(126)

–

–

–

–

Commodity risk
The Company and Group are exposed to the commodity risk of rising fuel prices. On 1 July 2019, in order to manage this risk, the Group entered 
into a 12 month fixed price agreement. Under the agreement the group agreed to purchase a notional 450,000 litres per month, under which a 
fixed diesel price of £0.43 pence per litre (Maximum Fixed Price Element) was paid monthly and the floating price according to BP was received.

The fair value of this diesel commodity contract is £32,000 in the Statement of Financial Position as at 31 December 2019, (2018: £nil).

Foreign currency risk
The Group and Company are exposed to movements in currency exchange rates arising from transaction currency cash flows and the 
translation of the results and net assets of overseas subsidiaries. The currencies giving rise to this risk are primarily the euro, Swiss franc and 
US dollar.

The Group and Company use forward exchange contracts to hedge their foreign currency transactional risk. A future foreign currency contract 
would be entered into where there was a known requirement for the currency due to planned imports that are not invoiced in the functional 
currency of the acquiring company. These forward exchange contracts would have a maturity of less than one year after the Statement of 
Financial Position date. The Group also enters into foreign currency contracts at spot rate where the amounts are not frequent or material. 
Gains and losses on currency contracts recognised as a liability at 31 December 2019 amounted to £316,000 (2018: liability of £23,000).

Derivatives
The group has the following derivative financial instruments in the following line items in the balance sheet:

Current liabilities
Foreign currency forwards – cash flow hedges
Commodity agreement

Total current derivative financial instrument liabilities

Derivatives are only used for economic hedging purposes and not as speculative investments.

Group

Company 

2019
£000

316
32

348

2018
£000

23
–

23

2019
£000

54
–

54

2018
£000

7
–

7

Headlam Group plc  Annual Report and Accounts 2019

155

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

24 Financial instruments continued
Derivatives continued
The movements in respect of derivative financial instruments were as follows:

Opening balance 1 January 2019
Less: charge to profit or loss 

Closing balance 31 December 2019

Foreign currency forwards
£000

(23)
(293)

(316)

Hedge ineffectiveness
Hedge effectiveness is determined at the inception of the hedge relationship, and through periodic prospective effectiveness assessments to 
ensure that an economic relationship exists between the hedged item and hedging instrument. For hedges of foreign currency purchases, the 
Group enters into hedge relationships where the critical terms of the hedging instrument match exactly with the terms of the hedged item.  
The Group therefore performs a qualitative assessment of effectiveness. If changes in circumstances affect the terms of the hedged item such 
that the critical terms no longer match exactly with the critical terms of the hedging instrument, the Group uses the hypothetical derivative 
method to assess effectiveness. In hedges of foreign currency purchases, ineffectiveness may arise if the timing of the forecast transaction 
changes from what was originally estimated, or if there are changes in the credit risk of Headlam Group plc or the derivative counterparty.  
The Group now enters into forward rate agreements containing a delivery period in which the entity can drawdown the currency as they 
require it, subject to a final delivery date. This has enabled the Group to match the forward rate agreements to the hedged item with accuracy.

For the 12-month period to 31 December 2019, 9.2% (2018: 1.2%) of the Group’s operating profit was derived from overseas subsidiaries and at 
31 December 2019, 20.01% (2018: 17.5%) of the Group’s net operating assets related to overseas subsidiary operations. Hedge accounting, 
following the adoption of IFRS, has not been applied to these operations.

The Group and Company do not use derivatives other than as described above.

The exposure to foreign currency risk was as follows:

2019

Trade and other receivables
Cash and cash equivalents
Trade and other payables

2018

Trade and other receivables
Cash and cash equivalents
Trade and other payables

Euro
amount
£000

109
1,043
(3,087)

(1,935)

Euro
amount
£000

336
2,791
(7,569)

(4,442)

Group

Other
amount
£000

31
147
(1,105)

(927)

Group

Other
amount
£000

3
38
(1,324)

(1,283)

Total
£000

140
1,190
(4,192)

(2,862)

Total
£000

339
2,829
(8,893)

(5,725)

Euro
amount
£000

–
588
–

588

Euro
amount
£000

–
244
–

244

Company

Other
amount
£000

–
–
–

–

Company

Other
amount
£000

–
–
–

–

Total
£000

–
588
–

588

Total
£000

–
244
–

244

Sensitivity analysis
A 10% weakening of sterling against the following currencies at 31 December would have (decreased)/increased profit or loss by the amounts 
shown below; there is no equity effect. This analysis assumes that all other variables, in particular interest rates, remain constant. The analysis is 
performed on the same basis for 2018.

Euro

Other

Group

Company

2019
£000

(194)

(93)

2018
£000

(444)

(128)

2019
£000

59

–

2018
£000

24

–

A 10% strengthening of sterling against the above currencies at 31 December would have had the equal but opposite effect on the above 
currencies to the amounts shown above, on the basis that all other variables remain constant.

156

Fair values hierarchy
The financial instruments carried at fair value are categorized according to their valuation method. The different levels have been 
defined below:
•  Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities. 
•  Level 2: inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly, as prices or 

indirectly, derived from prices. 

•  Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). 

The group entered into a diesel commodity contract on 1 July 2019, which was fair valued in accordance with level 2 for the year ended 
31 December 2019 and forward currency contracts which were fair valued in accordance with level 2 (2018: level 2).

Fair values
The carrying amounts shown in the Statement of Financial Position for financial instruments are a reasonable approximation of fair value.

Trade receivables, trade payables and cash and cash equivalents
Fair values are assumed to approximate to cost due to the short-term maturity of the instrument.

Borrowings, other financial assets and other financial liabilities
Where available, market values have been used to determine fair values. Where market values are not available, fair values have been estimated 
by discounting expected future cash flows using prevailing interest rate curves. Amounts denominated in foreign currencies are valued at the 
exchange rate prevailing at the Statement of Financial Position date.

Capital management
The Group views its finance capital resources as primarily comprising share capital, bank loans and operating cash flow.

The Board’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain future 
development of the business. The Board closely monitors its Shareholder base, dividend yield and earnings per share. In the medium-term the 
Group aims to maintain a dividend cover of 1.6 times.

The Board encourages employees of the Group to hold the Company’s ordinary shares. The Group operates a number of employee share 
option schemes.

Certain of the Company’s subsidiaries are required to maintain issued share capital at levels to support capital adequacy requirements 
prevailing in the legislative environment in which they operate.

In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends made payable to Shareholders, return capital 
to Shareholders, issue new shares or sell assets to reduce debt.

On 5 August 2019, the Group completed a refinancing of its existing banking facilities to extend their term from 14 December 2021 to 30 April 2023. 
The Group has maintained its two agreements with Barclays Bank PLC and HSBC Bank Plc, but decreased the level of Sterling committed 
facilities from £72.5 million to £68.5 million and increased its euro committed facilities from €8.6 million to €9.6 million. The Group also has short 
term uncommitted facilities which continue at £25 million, and are renewable on an annual basis. The total banking facilities available to the 
Group at 31 December 2019 were £109,671,000 (2018: £112,779,000).

The uncommitted facility, coupled with cash generated from operations, is used to fund the Group’s ongoing working capital requirements. 
The committed facility is in place to support the Group’s strategic investment plans.

No changes were made to the objectives, policies or processes during the years ended 31 December 2019 and 31 December 2018.

Headlam Group plc  Annual Report and Accounts 2019

157

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

25 Acquisitions
On 18 October 2019, a subsidiary company of Headlam Group plc completed the acquisition of all the trade and assets of Edel Telenzo Carpets 
Ltd. (‘Telenzo’). Telenzo is the UK distribution company for Edel Carpets, a modern carpet producer from Genemuiden, in the Netherlands. 
Telenzo is renowned for its 100% wool and wool blend tufted carpets and high quality man-made fibre carpets for residential and commercial 
use, and distributes its products nationwide.

The acquired business contributed revenue of £1.7 million and an operating profit of £0.3 million to the group for the year ended 31 December 
2019. If the acquisitions had occurred on 1 January 2019, pro-forma revenue and operating profit for the year ended 31 December 2019 would 
have increased to £725.7 million and £39.8 million respectively.

Details of the acquisition are provisional and are shown below:

Acquiree’s provisional net assets at the acquisition date:
Intangible assets
Property, plant and equipment
Trade and other receivables
Trade and other payables
Deferred tax

Net identifiable assets and liabilities

Goodwill on acquisition

Consideration

Satisfied by:
Cash

Analysis of cash flows:
On completion

Acquiree’s
book value
£000

Fair value
adjustments
£000

Acquisition
amounts
£000

–
11
1,400
(272)
–

1,139

856
(11)
–
–
(145)

700

856
–
1,400
(272)
(145)

1,839

258

2,097

2,097

2,097

Professional fees of £72,000 were incurred in relation to acquisition activity and have been expensed to the income statement within 
non-underlying administration expenses.

The book value of receivables given in the table above represents both the gross contracted and fair value of amounts receivable. At the 
acquisition date, the entire book value of receivables was expected to be collected.

Goodwill of £258,000 arose on the acquisition, there were also intangible assets on acquisition of £856,000 which were attributed to brand 
names, customer relationships and supply agreements. During the year £25,000 of intangibles have been amortised to the income statement.

The residual goodwill reflects the significant benefit the acquisitions will have on the Group by bringing further geographic coverage, offering 
an expanded product range, developing a more sophisticated customer route to market, providing an additional avenue for growth and a 
different order profile.

Furthermore, acquired businesses gain access to the Group’s extensive product ranges and benefit from enhanced sales and marketing 
investment. These changes typically enable acquired businesses to enhance the service provided to their customers and ultimately, develop 
and grow.

Prior year acquisitions
In the prior year the Group acquired Dersimo BV (‘Dersimo’), BETU Holdings Limited (a non-trading holding company) the parent company of 
CECO (Flooring) Limited (‘CECO'), Ashmount Flooring Supplies Limited (‘Ashmount’), Rackhams Limited (‘Rackhams’), and the business and 
certain assets of Garrod Bros Ltd (‘Garrod Bros’).

The fair values of the assets and liabilities acquired have been reconsidered as part of the hindsight period, but no adjustment was considered 
necessary. In relation to CECO, the contingent consideration has been paid in full earlier than planned as a result of profitability exceeding 
management expectations. This has led to a reversal of part of the discounting applied on the original acquisition.

The acquired businesses contributed revenues of £13.7 million and an operating profit of £0.6 million to the Group for the year ended 
31 December 2018. If the acquisitions had occurred on 1 January 2018, pro-forma revenue and operating profit for the year ended 
31 December 2018 would have increased to £717.7 million and £42.0 million respectively.

158

Deferred and contingent consideration
The acquisition of Domus Group of Companies Limited was financed by initial cash consideration of £24.2 million paid on completion and satisfied 
from the Group’s existing cash and debt facilities; a deferred consideration of £3.3 million, payable in cash and Ordinary shares of 5 pence each in the 
capital of the Company (‘Ordinary Shares’), of which £1.6 million was payable on 7 December 2019 and £1.7 million is payable on 7 December 2020; 
and a further maximum contingent consideration of £2.7 million, payable in cash based on Domus achieving certain EBITDA targets over the 
three-year period ending 31 December 2020.

The deferred and contingent consideration were discounted back and reported at present value at the date of the acquisition. Management have 
written down the contingent consideration each year based on their assessment of the probability of it being paid. At 31 December 2019 the 
contingent consideration amount was fully written down with no payments expected on this, however the Group has a current liability for discounted 
deferred consideration of £1,654,000 which is due on 7 December 2020.

26 Capital commitments
Group
During the year ended 31 December 2019, the Group entered into commitments to purchase property, plant and equipment for £10,249,000 
(2018: £743,000). These commitments are expected to be settled in the following financial year.

Company
At 31 December 2019, the Company had commitments to purchase property, plant and equipment of £4,219,000 (2018: £nil). These commitments 
relate to the Company’s Ipswich building project and are expected to be settled in the following year.

27 Related parties
Group and Company
Identity of related parties
The Group has a related party relationship with its subsidiaries and with its Directors and executive officers.

Transactions with key management personnel
The Group annually re-evaluates its interpretation of key management personnel and considers that this relates to the Executive and 
Non-Executive Directors of the Group as identified on pages 54 and 55.

As at 31 December 2019, Directors of the Company and their immediate relatives controlled 0.8% of the total voting rights of the Company 
(2018: 0.9%).

Non-Executive Directors receive a fee for their services to the Board.

Other than as disclosed in the Remuneration Report, there were no other transactions with key management personnel in either the current or 
preceding year. The cost charged to administrative expenses relating to share plans of key personnel amounted to £355,000 (2018: £638,000).

Company only
In addition to the transactions with key personnel, the Company has the following transactions:

Transactions with other Group companies

Amounts due from subsidiaries

Amounts due to subsidiaries

Highest
during
the year
£000

Balance at
31 December
2019
£000

24,605

20,735

(30,308)

(30,308)

Highest
during
the year
£000

24,605

(26,900)

Balance at
31 December
2018
£000

24,605

(26,900)

Transactions with Group companies typically comprise management, rent and interest charges during the period.

The disclosure of the year-end balance and the highest balance during the year is considered to provide a meaningful representation of 
transactions between the Company and its subsidiaries in the year. The highest balance is generally at the start or close of the financial year 
since this is the time when the Company levies its recharge of its operating expenses.

Related party transactions reported in the income statement

Rental income
Dividends received
Recharge of operating expenses
Interest income

For year
ended
31 December
2019
£000

8,897
29,681
2,932
284

For year
ended
31 December
2018
£000

7,971
32,208
3,380
379

Headlam Group plc  Annual Report and Accounts 2019

159

GovernanceFinancial StatementsStrategic ReportOverviewNotes to the Financial Statements continued

28 Subsequent events
Management has given due consideration to any events occurring in the period from the reporting date to the date these financial statements 
were authorised for issue and has concluded that there are no material adjusting or non-adjusting events to be disclosed in these financial 
statements, with the exception of the acquisition of Supertex Furnishing Limited. On 1 March 2020, HFD Limited, a group subsidiary company 
acquired 100% of the issued share capital of Supertex Furnishing Limited, a floorcovering distribution business based in Leyland, Lancashire, for 
a consideration of £1.3 million, subject to finalising the net assets position.

29 Group subsidiaries

Company

HFD Limited
MCD Group Limited
CECO (Flooring) Limited
Domus Tiles Limited
Rackhams Limited
Headlam BV
Dersimo BV
LMS SA
Belcolor AG
Headlam (European) Limited
Betu Holdings Limited
Headlam Holdings BV
Headlam SAS
Domus Group of Companies Limited
Tileco (2012) Bidco Limited
Tileco Group (2007) Limited
Tileco Group Limited
Yourfloors Plc
Crossforge Limited
Headlam Group Employee Trust Company Limited
Headlam Group Pension Trustees Limited
Mercado Group Limited
NCT (International) Limited
Mitchell Carpets Limited
Tileco Limited
Surface Tiles Limited
Ashmount Flooring Supplies Limited

Type

Place of incorporation

Trading
Trading
Trading
Trading
Trading
Trading
Trading
Trading
Trading
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant

Great Britain*
Great Britain*
Great Britain******
Great Britain*
Great Britain*
Netherlands**
Netherlands*****
France***
Switzerland****
Great Britain*
Great Britain******
Netherlands**
France***
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*

The ordinary share capital of all of these subsidiaries are wholly owned and their principal activities are wholly aligned to the sales, marketing, 
supply and distribution of floorcovering and certain other ancillary products.

* 
** 
***  
**** 
***** 
****** 

Registered address for UK subsidiaries: PO Box 1, Gorsey Lane, Coleshill, Birmingham, B46 1LW, UK. 
Registered address for these Dutch subsidiaries: Bettinkhorst 4, 7207 BP Zutphen, the Netherlands. 
Registered address for French subsidiaries: 7/14 Rue Du Fosse Blanc, 92230, Gennevilliers, France. 
Registered address for Swiss subsidiaries: Zücherstrasse 493, 9015 St. Gallen, Switzerland. 
Registered address for this Dutch subsidiary: Noordzee 12, 3144 DB, Maassluis, the Netherlands. 
Registered address for these UK subsidiaries: Unit 5 Carryduff Business Park, Comber Road Carryduff, Belfast, County Down, BT8 8AN.

160

 
 
Financial Record

Trading results
Revenue
Gross profit
Overheads

Underlying profit before net financing costs
Net financing costs

Underlying profit on ordinary activities before tax
Taxation

Underlying profit on ordinary activities after taxation

Profit before tax

Shareholder value
Earnings per share
Underlying earnings per share
Paid interim and final dividend per share
Paid special dividend per share
Proposed dividend per share

Net assets
Non-current assets
Property, plant and equipment
Right of use assets***
Intangible assets
Deferred tax assets

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total assets
Current liabilities
Bank overdraft
Other interest-bearing loans and borrowings
Lease liabilities***
Trade and other payables
Employee benefits
Income tax payable

Non-current liabilities
Other interest-bearing loans and borrowings
Lease liabilities***
Trade and other payables
Provisions
Deferred tax liabilities
Employee benefits

2019
£000

2018
£000

719,237
229,412
(187,258)

708,423
229,074
(184,801)

Restated**
2017
£000

692,540
218,104
(174,321)

43,783
(665)

43,118
(7,976)

35,142

40,719

39.1p
41.7p
22.55p
8.00p
24.8p

101,631
–
44,662
648

146,941

131,566
127,976
42,030

301,572

448,513

–
(233)
–
(190,299)
(2,235)
(6,339)

Restated*
& **
2016
£000

Restated*
& **
2015
£000

677,722
210,205
(169,133)

639,260
198,693
(161,916)

41,072
(966)

40,106
(7,601)

32,505

38,179

36.8p
38.7p
20.70p
6.00p
22.55p

102,934
–
10,388
1,138

114,460

126,037
128,934
59,343

314,314

428,774

(4)
(224)
–
(183,304)
(2,169)
(6,824)

36,777
(1,153)

35,624
(7,213)

28,411

35,624

33.8p
33.8p
17.50p
–
20.70p

104,677
–
10,388
629

115,694

118,165
120,300
63,932

302,397

418,091

–
–
–
(171,375)
(2,171)
(6,974)

44,273
(884)

43,389
(7,750)

35,639

40,447

40.0p
42.5p
24.8p
–
25.0p

102,048
–
50,924
516

153,488

132,704
119,007
44,005

295,716

449,204

(221)
(236)
–
(181,300)
–
(6,730)

(188,487)

(199,106)

(192,525)

(180,520)

(6,805)
–
(2,592)
(2,249)
(8,063)
(5,888)

(25,597)

(6,519)
–
(4,938)
(2,048)
(6,847)
(10,481)

(30,833)

(6,493)
–
–
(1,531)
(4,077)
(20,781)

(32,882)

(20,000)
–
–
(1,087)
(4,533)
(16,843)

(42,463)

42,154
(2,694)

39,460
(6,877)

32,583

35,169

34.0p
38.8p
25.0p
—
25.0p

114,573
43,865
48,514
692

207,644

132,474
123,705
33,385

289,564

497,208

(10)
(222)
(13,921)
(181,845)
—
(5,037)

(201,035)

(6,201)
(30,734)
—
(2,299)
(7,608)
(4,263)

(51,105)

Total liabilities

Net assets

(252,140)

(214,084)

(229,939)

(225,407)

(222,983)

245,068

235,120

218,574

203,367

195,108

*  The balance sheet for 2015 was restated in order to: align certain accounting policies of overseas companies; better reflect 
the net value of certain inventory product lines; reassess deferred tax in relation to property; and to reclassify certain 
balances in order to present them in a consistent manner with subsequent years. This is fully described in the Annual Report 
and Accounts for the year ended 31 December 2016. 

**  The Condensed Consolidated Interim Income Statement for the years ended 31 December 2017, 2016 and 2015 have been 

restated to reclassify a number of items between revenue, cost of sales, and operating expenses in order to more 
appropriately reflect their nature. Consequently, these adjustments mean the earlier periods are presented in a consistent 
manner with the years ended 31 December 2019 and 2018. 

*** IFRS 16 adopted from 1 January 2019.

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Headlam Group plc
PO Box 1
Gorsey Lane
Coleshill
Birmingham
B46 1LW
UK

Tel: 01675 433 000
Fax: 01675 433 030
Email: headlamgroup@headlam.com
Sat Nav: B46 1JU

www.headlam.com

Company number: 00460129