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Headlam Group

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FY2021 Annual Report · Headlam Group
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HEADLAM GROUP PLC ANNUAL REPORT AND ACCOUNTS 2021

GROWTH
 from strong foundations

EUROPE’S LEADING FLOORCOVERINGS DISTRIBUTOR

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www.headlam.com

 
 
 
 
 
 
 
GROWTH AND 
VALUE CREATION

from leading position and strong foundations

Headlam is Europe’s leading 
floorcoverings distributor, 
providing the channel 
between suppliers and trade 
customers of floorcoverings.

Go to www.headlam.com for more information

KEY READS

About Us

Strategy in Action

Transport
Integration

Network 
Consolidation

Trade 
Counters

 – Read more on pages 4

 – Read more on pages 10

Transport

Integration

Network 
Consolidation

Trade 
Counters

Ecommerce/ 
Digitalisation 

Sales Force 
Effectiveness 

Customer 
Propositions 
/ Multiple 
Retailers

ESG    
Strategy

Overview
2 
4 
6 

Overview 
About Us 
Investment Case 

Strategy, and Values 

Strategic Report 
8 
10  Strategy in Action 
12  Chairman’s Statement 
13  Capital Allocation 
15  Chief Executive’s Review 
19  Financial Review 
30  Business Model  
32  Key Performance Indicators 
34  Risk Management, Principal Risks 

and Uncertainties 
39  Viability Statement 
40  Stakeholder Engagement and  
Section 172 Statement 

43  Marketplace 
44  ESG Report 
51  Task Force on Climate-related 

Financial Disclosures 

Ecommerce/ 
Digitalisation 

56  SECR Disclosure 
57  Non-Financial Information Statement 

Sales Force 
Effectiveness 

ESG    
Strategy

Customer 
Propositions 
/ Multiple 
Retailers

Governance
58  Board of Directors and Executive Team 
62  Chairman’s Introduction to Governance 
64  Corporate Governance Report 
79  Nomination Committee Report 
86  Audit Committee Report 
96  Directors’ Remuneration Report 
121  Other Statutory Disclosures 
126  Statement of Directors’ Responsibilities 

~

Transport

Integration

Network 

Consolidation

Trade 

Counters

Ecommerce/ 

Digitalisation 

Sales Force 

Effectiveness 

Customer 
Propositions 
/ Multiple 
Retailers

ESG Report

ESG    
Strategy
 – Read more on pages 44

Independent Auditors’ Report  

Financial Statements
127 
134  Consolidated Income Statement 
135  Consolidated Statement of 
Comprehensive Income 

136  Statements of Financial Position 
137  Statement of Changes in Equity – Group
138  Statement of Changes in Equity – Company
139  Cash Flow Statements 
140  Notes to the Financial Statements 
194  Financial Record 

Additional Information
196  Advisers 

Headlam Group PLC  Annual Report and Accounts 2021

1

OverviewCorporate GovernanceStrategic ReportFinancial Statements2021 OVERVIEW

2021 FINANCIAL HIGHLIGHTS

Revenue

£667.2m
+15.4%

(2020: £578.1m)

692.5

708.4

719.2

667.2

578.1

Statutory basic earnings/(loss) per share

23.5p
+213.5%

39.1

40.0

34.0

23.5

(20.7)

2017

2018

2019

2020

2021

(2020: 20.7p loss)

2017

2018

2019

2020

2021

Underlying* operating profit

Total ordinary dividend**

£37.3m
+114.4%

(2020: £17.4m)
Statutory operating profit £29.1m  
(2020: £12.2m loss)

43.8

44.3

42.2

16.4p

(2020: 0.0p)

37.3 

17.4

24.8

25.0

25.0

16.4

0.0

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

Underlying* profit before tax

Average net funds/(debt)***

£35.8m
+132.5%

(2020: £15.4m)

43.1

43.4

39.5

35.8

15.4 

2017

2018

2019

2020

2021

£38.3m
+545.3%

(2020: £8.6m net debt)

Statutory profit/(loss) before tax

£19.9m
+214.4%

(2020: £17.4m loss)

40.7

40.4

35.2

Net funds/(debt)****

£17.7m
+113.3%

(2020: £8.3m)

19.9

(17.4)

(Net 
funds)
9.2

38.3
(Net 
funds)

(16.9)

(3.3)

(8.6)

2017

2018

2019

2020

2021

35.3

36.7

17.7

(Net 
debt)

(17.6)

8.3

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

The financial results for 2020 and 2021 represent continuing operations only and exclude the contribution from the Swiss business, Belcolor AG, 
in 2020 and 2021 following its disposal in May 2021.

* 

  Underlying is before non-underlying items, which includes i) amortisation of acquired 
intangible assets, ii) impairment of goodwill and intangible assets, iii) impairment of 
property, plant and equipment and inventory (following a fire) iv) property disposal profit, 
and v) business restructuring costs.

** 
   Total ordinary dividend for 2021 includes the 2.0p nominal dividend announced in March 2021
***     Average net funds / (debt) is calculated by aggregating the net debt position, excluding 
lease liabilities, for each business day and dividing by the total number of business days.

****   Net funds / (debt) is as at 31 December, and includes lease liabilities following adoption of 

IFRS 16 on 1 January 2019.

2

Headlam Group PLC  Annual Report and Accounts 2021

 
2021 OPERATIONAL HIGHLIGHTS

Able to largely mitigate the industry 
wide issues, including supply issues, with 
inventory position maintained and levels of 
availability preserved. Testament to long-
established supplier relationships, and scale 
(see Chief Executive’s Review on page 15)

Business change strategy focused on 
substantial revenue growth opportunities 
and efficiency now largely embedded, with 
benefits increasingly evident. Disposal of 
Swiss operations allowing greater focus 
on more meaningful growth opportunities 
(see Chief Executive’s Review on page 15)

Success already being demonstrated from 
the active targeting of a larger share of the 
overall £3 billion UK market, and improved 
customer service propositions. New 
customer wins in Multiple Retailer customer 
segment, with substantial scope to develop 
the revenue opportunity (see Strategy in 
Action on page 10)

Good progress in developing the ESG 
Strategy following the initial report in 2021, 
including: announcement of net zero 
emissions ambition; ESG Committee 
being established in 2022; locally focused 
community programme; and strategy 
planning to enhance diversity (see ESG Report 
on page 44)

Headlam Group PLC  Annual Report and Accounts 2021

3

OverviewCorporate GovernanceStrategic ReportFinancial StatementsYears operating

30

Businesses

66

Customer accounts

24,830

ABOUT US

UNIQUE

proposition

1  UK
2  France 
3  Netherlands

Operating since 1992, Headlam works with 
suppliers across the globe manufacturing 
a diverse range of floorcovering products, 
and provides them with a cost efficient and 
effective route to market for their products into 
the highly fragmented trade customer base. 

To maximise customer reach, Headlam 
operates 66 businesses across the UK 
and Continental Europe (France and the 
Netherlands). Each business operates under 
its own trade brand and utilises individual sales 
teams while being supported by the group’s 
network, central teams and resources. 

The Company’s extensive customer base 
covers both the residential and commercial 
sectors, with principal customer groups 
being independent retailers and smaller 
flooring contractors alongside other customer 
segments such as larger (multiple) retailers, 
housebuilders, specifiers, and larger contractors 
(including local government / authorities). 

2021 Revenue

Residential sector

68.5%

Commercial sector 31.5%

UK

 87.8%

Continental Europe 12.2%

Supplier accounts

220

SKUs

39,000

All data as at 31 December 2021

4

Headlam Group PLC  Annual Report and Accounts 2021

Headlam provides customers with a market 
leading service through:

•  the broadest product offering; 

•  unrivalled product knowledge and 

tailored solutions; 

•  sales team and marketing support; 

•  ecommerce support and digital applications; 

•  nationwide delivery; and 

•  trade counter and collection service. 

In 2021, the Company fulfilled nearly 5 million* 
customer orders, with this capability enabled 
by its extensive distribution network, material 
handling and processing capabilities, customer 
service and delivery expertise.

A key part of the Company’s Strategy (page 8) is 
the capturing of a larger share of the £3 billion** 
UK market through continuing to improve the 
service propositions for all customer segments, 
and the roll-out of new servicing offerings 
particularly focused on customer segments 
where the Company is underweight (page 10).

Transport
Integration

Network 
Consolidation

Commercial fleet (HGV)

Network 
Consolidation

Transport
Integration

Trade 
Counters

Distribution hubs  
and centres

Sales Force 
Effectiveness 

Ecommerce/ 
Digitalisation 

358

21

Customer 
Propositions 
/ Multiple 
Retailers

ESG    
Strategy

Transport
Integration

Network 
Consolidation

Trade 
Counters

Ecommerce/ 
Digitalisation 

Sales Force 
Effectiveness 

Customer 
Propositions 
/ Multiple 
Retailers

ESG    

Strategy

Trade counters (UK)

Ecommerce/ 
Digitalisation 

Trade 
Counters

*  Excluding discontinued operations in the year
**  Source: LEK Consulting, 2020, calculated at distributors’ 

selling price and inclusive of sales direct from 
manufacturers

53

Sales Force 
Effectiveness 

Customer 
Propositions 
/ Multiple 
Retailers

ESG    
Strategy

Headlam Group PLC  Annual Report and Accounts 2021

5

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
OVERVIEW

INVESTMENT CASE

 and competitive advantage

Market Leader

Largest Scale

Growth Opportunities

Significantly larger than closest 
peer, most established with  
30 year track record 

•  Most able to support customers 

(highest levels of product 
knowledge, customer support, 
processing expertise) 

•  Able to provide customers 

with a full service and points 
of differentiation 

Multiple businesses and 
nationwide operations, deliveries 
and collection service

•  Most comprehensive offering 
for customers (both locally 
and nationally) 

•  Multiple opportunities to capture 

revenue across broadest 
customer base 

Significant scope to capture 
larger share of marketplace

•  Opportunity to outperform 
the market and take share 

•  Growth projects already 
demonstrating success 
and additional revenue

6

Headlam Group PLC  Annual Report and Accounts 2021

Demonstrated financial  
and operating strength,  
cash generative 

•  Security for stakeholders, 
including in the fulfilling of 
customer orders  

•  Solid foundations to pursue 

growth and continue 
creating value 

•  Able to provide increasing returns 
and benefits for all stakeholders 

Large inventory position 
and long-established supplier 
relationships

•  Greatest product offering, and 

availability, for customers  

•  Volume-related financial and 

other benefits from leveraging 
of group scale 

Improvements and additions 
made to the service propositions 
for all customer segments 

•  More convenient ways of doing 

business, with lower cost to serve 

•  Positive feedback from both 
customers and employees

 
Newly launched curated  
suite of digital products  
and applications 

•  Industry-leading digitalisation (big 
differentiator in the marketplace) 

•  Increased opportunity to 

capture additional revenue 
through different avenues 
and customer segments 

Focused on improving  
operating and financial 
performance

•  Improvements to both operating 
margin and working practices 

•  Significant cost savings, 
higher drop-through rate 
on additional revenue 

High levels of corporate 
governance demonstrated 
over many years 

•  Focus on risk mitigation and 
long-term sustainability 

•  Provides high degree of  

comfort for stakeholders 

•  Engagement with all key 

stakeholders, and consideration 
of interests

Increasing Digitalisation

Change Strategy Delivering

Developing ESG Strategy

Increasing digitalisation  
and modernisation across  
the group 

•  Reduces the overall cost to serve 

•  Customers benefit from more 
efficient and convenient ways 
of doing business with Headlam 

•  Remaining relevant to customers’ 

changing needs 

Increasing investment  
in the network  
(estate and systems) 

•  Improved working environment 

and customer service 

•  Supports long-term sustainable 

growth for the benefit of all 
stakeholders 

Comprehensive strategy, 
with active focus on its 
development and delivery 

•  Opportunities identified alongside 

risk mitigation 

•  Provides advantage against peers 

(stakeholder relationships, 
recruitment, and winning new 
business)

Headlam Group PLC  Annual Report and Accounts 2021

7

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
 
 
 
 
 
STRATEGY

OUR PURPOSE

 to provide the distribution channel between 
 suppliers and trade customers of floorcoverings

Our Mission
Provide our customers with a market 
leading service with unparalleled 
product knowledge and solutions 
across the broadest range of 
floorcoverings by working as a team, 
and in partnership with our suppliers.

Our Vision
To build on our market leading position 
by offering excellent customer service 
and solutions across all areas of the 
floorcoverings industry, continually. 
Investing in our people, working with 
suppliers to support the marketing 
of innovative and sustainable 
products, and provide increasing 
returns to shareholders.

Our Values

Service

Teamwork

We go the extra  
mile to deliver 
excellent customer 
service

We work together  
and support 
each other

ple and Culture

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Modernisation an
Digitalisation

d

Increasing sustainability  
for long-term benefit of  
all stakeholders

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Corporate Gover n a n c e

Safety

We keep  
people safe

Partnerships

Innovation

Support

We build long-term 
partnerships with 
our customers 
and suppliers

We provide  
customers with a  
choice of innovative 
products and  
solutions

We offer  
unparalleled
product knowledge 
and expertise

8

Headlam Group PLC  Annual Report and Accounts 2021

 
 
 
STRATEGIC OBJECTIVES

Organic 
Revenue 
Growth 
• Improved service 
propositions for all 
customer segments 
• Specific growth 
projects: multiple 
retailers targeting; 
trade counter roll out 
• Group collaborative 
approach, support 
from central teams 

Modernisation 
and 
Digitalisation
• Curated suite of 
digital products to 
provide competitive 
advantage 
• Applications to 
support larger and 
smaller customers 
• Internal digitalisation 

Customer 
Service
• Increased customer 
engagement 
• New service 
offerings 
and tailored 
propositions
• Digital applications
• Product launches 
and promotions

Operating 
Efciency
• Collaboration 
across the group
•  Restructuring 
of network 
• Investment in  
the network
• Development 
of internal 
management 
performance 
measures

Suppliers and 
Buying
• Partnership 
approach, including 
increasing supply 
chain efficiencies 
• Improved inventory 
management 
• Engagement on 
sustainability and 
risk assessment 

Corporate 
Governance
• Continued focus on 
risk management and 
internal control 
• Focus on specific 
areas to advance, 
including Diversity, 
Equity and Inclusion 
strategy 
• Development of 
ESG Strategy 

ESG  
Strategy
• Reduce internal 
emissions, and 
engage with 
the industry on 
sustainability 
• Support and  
invest in people
• Localised 
community-based 
programme 

Product 
Ofering 
• Product 
development, 
innovation and 
exclusivity 
• Relaunches / 
rebrandings 
• Promotion 
of sustainable 
products

People and 
Culture
• Engagement and 
communication 
• Improved safe and 
inclusive working 
environment 
• Investment in people, 
including training 
and enhanced reward 
/ benefits 

Headlam Group PLC  Annual Report and Accounts 2021

9

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSTRATEGY IN ACTION

DRIVING GROWTH 

 and performance

A key part of the strategy is growth and the 
capturing of a larger share of the £3 billion* 
UK market.

The UK market is comprised of seven identified 
trade customer segments (see below), with 
each having differing interaction, ordering and 
fulfilment preferences which continue to evolve. 

While Headlam is a market-leader with 
high penetration in certain segments, it is 
underweight / very underweight in others 
which it has traditionally not actively targeted. 
Through improving and developing the service 
propositions for all of the customer segments, 
and rolling-out new servicing offerings 
particularly focused on underweight segments, 
the Company will capture an increased share 
of the overall market.

Trade Customer Segments

Traditional 
Retailers
Mix of large 
and small 
warehouse 
style physical 
stores and 
traditional 
carpet / flooring 
shops, plus 
some online 
retailers with a 
salesforce

Tradespeople 
and fitters 
who supply
Flooring fitters 
or other trades 
who supply and 
fit on occasions, 
often as part of 
a larger project 
(i.e. kitchen). 
May be 
self-employed 
without a 
delivery address 
or premises

Progressive 
Retailers
Showroom 
style stores, 
more interior 
design and 
lifestyle 
focused with 
less volume of 
product on 
display than 
traditional 
retailer, and 
may sell other 
home décor 
products

Contractors 
(including 
government)
Large contracting 
companies with 
employees and 
premises. 
Undertake large 
scale projects 
which might 
include 
government 
contracts, hotels, 
office and retail 
refurbishments, 
care homes

Major Multiple 
Retailers
Mix of flooring 
specialists and 
generalists 
selling flooring 
with multiple 
premises, 
typically in 
several regions 
or nationwide

Larger 
Housebuilders
Typically 
national 
housebuilding 
companies, 
responsible 
for multiple 
developments 
across the UK

Online
Website the 
only selling 
channel, with 
no other means 
of selling (i.e. 
no physical 
premises)

  Good weighting

  Underweight

  Very underweight

Nationwide deliveries and collection service

Broadest product offering – availability, expertise, innovation, and exclusive products

Sales teams/reps, marketing and technical support
B2B websites
myheadlam app
Trade counters

Key accounts team / customer service teams
Tailored service propositions
Transport management system
Online systems integration

* Source: LEK Consulting, 2020, calculated at distributors’ selling price and inclusive of sales direct from manufacturers

10

Headlam Group PLC  Annual Report and Accounts 2021

 
Trade counter business is heavily skewed 
towards commercial, with trade counters 
having particular appeal for tradespeople/
fitters and smaller flooring contractors who 
don’t have a delivery address or retail premises. 
The business plan is to grow the trade counter 
network from the current 53 sites, to 90 new 
and improved sites by 2025. The new ‘blueprint’ 
for the sites meets the needs of a broader 
range of customers to capture greater market 
share, and offers pre-ordered collections 
and a greater range of stocked products. An 
own-branded flooring product has also been 
launched which is available exclusively to trade 
counter customers. Through this improved 
offer and expansion of the national footprint, 
the Company is targeting revenue growth in 
this area from approximately £80 million in 2021 
to £200 million. The performance of the first 
trade counters under the ‘blueprint’ has been 
very pleasing, with an accelerating roll-out of 
new and improved sites nationwide.

TRADE 
COUNTERS 
Accelerating roll-out of new 
and improved sites nationwide

DIGITAL AND 
ECOMMERCE
B2B websites relaunched and 
new app launched 

A curated suite of digital products and 
applications were launched / relaunched in 
2021 to increase revenue opportunities across 
different customer segments, as well as increase 
efficiency and reduce Headlam’s overall cost 
to serve. Customers benefit from an improved 
service offering and more convenient ways of 
doing business with Headlam. Of particular note 
was the launch of the brand new myheadlam app, 
an industry-leading fully transactional mobile app 
allowing customers to trade with all their Headlam 
accounts ‘on the go’, in a quick and easy way. 
Customers are able to search for products, check 
real-time availability / prices, place orders, review 
order history, and track live orders. The app also 
features a ‘Room Visualiser’, an innovative tool to 
showcase products in room settings. In the four 
months following its launch, over £1.4 million of 
sales had been received via the app, with 1,600 
customer registrations. Further enhancements 
to the app are planned for 2022.

KEY 
ACCOUNTS 
TEAM
Actively targeting Multiple 
Retailers and other larger 
customers

The Multiple Retailers opportunity is worth 
approximately £1 billion (see table below), or 
one-third of the UK market, with Headlam 
having just approximately £60 million of 
revenue in this area in 2021. Having not 
traditionally targeted this area, the Company 
is now actively focused on enlarging its share 
and has established a dedicated centralised 
team, developed tailored propositions, and 
put in place digital support and enabling work. 
Headlam is able to provide Multiple Retailers 
with an exceptional service through: product 
insight; competitive purchase rates; supply 
chain management; stockholding / storage 
solutions; processing expertise; and national 
distribution (any number of locations / 
frequency). Good progress has been made 
in winning initial orders with a number of new 
customers, with substantial scope to increase 
the number of SKUs with each and develop the 
revenue opportunity. 

Multiple Retailers 

c £1 billion market

Flooring 
Retailers

DIY

Builders 
Merchants

Homeware 
Retailers

Supermarkets

Garden 
Centres

Online 
Retailers

Headlam Group PLC  Annual Report and Accounts 2021

11

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCHAIRMAN’S STATEMENT

BENEFITS

flowing through

Philip Lawrence Non-Executive Chairman | 9 March 2022

12

Headlam Group PLC  Annual Report and Accounts 2021

2021 was a very positive year for the Company 
on a number of fronts. Financial performance 
rebounded strongly from 2020, when the first 
half was materially impacted by the emergence of 
COVID-19; industry wide issues including supply 
issues were able to be largely mitigated; and 
significant progress was made in implementing 
the Company’s business change strategy. It is 
important to say upfront that none of these 
achievements would have been possible without 
the commitment and support of the Company’s 
people, and the Board wishes to express its 
thanks to them, as well as to all its stakeholders. 
Some challenges and disruptions arose from 
the implementation of certain actions under the 
business change strategy described in the Chief 
Executive’s Review, and the Company would 
like to thank its people and customers affected. 
Additionally, a fire at one of the Company’s sites 
in December 2021 caused significant disruption 
for the people and business based there and 
its customers, albeit pleasingly order taking and 
deliveries were quickly restored, and the Company 
wishes to thank everyone for their support.

During the year, many of the actions under the 
business change strategy were completed or 
integrated, with benefits flowing through both 
operationally and financially. Of particular note was 
the simplification and efficiency improvements 
through group restructuring, network and delivery 
consolidations, and the many improvements made 
to customer service propositions. This took the 
form of investment in the network, digitalisation, 
and creation of dedicated customer service 
and sales teams. There was also an increased 
collaborative approach across the group to better 
leverage the group’s scale. 

As a result of these actions, the Company is now 
more efficient with a strong foundation to focus 
on growth. 

The Company’s strategy is meaningful 
organic revenue growth from an efficient and 
modernised operating base, and the Company 
is now actively targeting a larger share of the 
overall £3 billion UK market with success already 
being demonstrated. New customers have 
been won in the Multiple Retailer segment of 
the market where the Company is underweight; 
the performance of new and improved Trade 
Counter sites under the roll-out programme 
are exceeding initial expectations; and there 
has been a pleasing customer response to the 
Company’s enhanced digital offer, in particular 
the recently launched industry-leading 
mobile app.

Actions under the business change strategy 
contributed to an improved operating 
margin during the year, demonstrating good 
progress towards the Company’s stated 7.5% 
underlying operating margin target during 
2023. As referenced in January 2022’s Pre-
Close Trading Update, the Company’s net 
funds position is comfortably above current 
capital requirements despite increased levels 
of investment, and the Company is now 
announcing a surplus capital return alongside 
the proposed final ordinary dividend. Full 
details of the return are given within the Chief 
Executive’s Review, and in summary the 
Company is taking a blended approach and 
returning a total of £30 million to shareholders 
via a special dividend and share buyback 
programme to provide both income and value 
accretion. For the time being an element of 
capital is being retained on the balance sheet 
to allow for further investment in the business 
should the Company wish to accelerate growth 
projects, to provide flexibility including on the 
financing of any potential M&A, and also as a 
prudent precaution against unforeseen events. 

The detailed Environmental, Social and 
Governance (‘ESG’) Report within the 2021 
Annual Report and Accounts builds on the 
Company’s initial report published in May 2021. 
The ESG strategy supports the long-term 
sustainability of the business with the Board 
committed to progressing its development, 
and will establish a new ESG Board Committee 
in 2022 to support this. Addressing the 
environmental challenge is much broader than 
reducing carbon emissions and will require 
close collaboration across the industry. The 
transition to a circular economy is a longer term 
challenge for the floorcoverings industry as 
there are both technical and market dynamic 
obstacles to overcome, with the Company 
prepared to work with partners to lead change. 
As a basis for its long term ambitions, the 
Company now has a net zero emissions 
ambition for 2035, with detailed planning to 
commence and details of a costed transition 
plan to be provided within the ESG Report in 
next year’s 2022 Annual Report. Additionally, 
the Board believes that business has a positive 
role to play in society, and as detailed in the 
Chief Executive’s Review has now embarked 
on a programme to support a more diverse 
workforce and the benefits that brings to the 
Company, as well as launching a locally focused 
community programme.

A number of changes have been made at Board 
level to support the effective implementation 
of all the Company’s strategic and corporate 
objectives. The Non-Executive Director 
appointments of Simon King and Stephen Bird 
during 2021 brought highly relevant skills and 
experience on to the Board, with both having 
extensive executive experience leading growth 
and customer-led strategies. 

CAPITAL 
ALLOCATION 
PRIORITIES

Summary (in order of priority):

•  Maintain strong balance sheet 

Targeted average net debt during 
a financial year of not more than 
0.75x EBITDA (unless exceptional / 
unforeseen circumstances prevail)

• 

Investment in the business 

Investment, both opex and capex, in the 
core distribution business to optimise 
performance and growth, and in line 
with strategic requirements

•  Ordinary dividend income for shareholders 

Provide income to shareholders through 
a bi-annual ordinary dividend distribution 
paid out of cash, with a targeted cover 
ratio of 2x earnings for the total annual pay 
out (higher weighting to final dividend)

•  Funding of potential M&A 

Potential investment in acquisition 
opportunities aimed at growing the 
Company’s position, including in new 
/ underweight product categories and 
customer segments

•  Potential return of surplus capital 

After applying the priorities above and 
taking into consideration all factors, return 
surplus capital to shareholders, and 
consider the most effective mechanism 
to do so. A surplus capital return 
was announced on 9 March 2022 by 
way of a special dividend and share 
buyback programme (see Chairman’s 
Statement on page 12) 

Headlam Group PLC  Annual Report and Accounts 2021

13

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
 
 
 
 
 
 
CHAIRMAN’S STATEMENT

In October 2021, Steve Wilson left the Company as Chief Executive 
following an extensive executive career with the group, with Chris 
Payne, Chief Financial Officer, acting as Interim Chief Executive and 
subsequently being appointed as permanent Chief Executive, as 
announced on 8 March 2022. Steve Wilson was instrumental in the 
Company’s success throughout his 30 years with Headlam, including 
instigating the business change strategy, and the Board offers its 
heartfelt gratitude for his contribution to the Company.

The Board is delighted to welcome Chris as Chief Executive. Following 
an extensive independent search process, the Board believe that Chris 
is the best person to drive delivery of the business change strategy 
which as above is focused on substantial revenue growth opportunities 
across a broader segment of the market from a more efficient operating 
base following the actions taken during the last two years. In the five 
years since he joined the Company, Chris has been a highly effective and 
commercial Chief Financial Officer, and a key architect of the business 
change strategy. The Company has commenced the independent 
search process for a new Chief Financial Officer and intends to appoint 
an Interim Chief Financial Officer shortly while the search process 
is ongoing.

Also as announced on 8 March 2022, I shall be stepping down at 
the AGM in May 2022 having served seven years with the Company. 
During the last four years as Chairman, I have overseen the planning, 
implementation, and considerable development of the business change 
strategy, the strengthening of oversight and governance, and initiation of 
a comprehensive ESG strategy. I will leave the Company in a significantly 
better place to grasp the opportunities of organic growth and scale. It is 
the Board’s intention to also appoint a new Independent Non-Executive 
Director, and will commence this search later in the year. 

As a result of all these actions and progress so far, the Company enters 
2022 a far more focused, capable and modern business, with greater 
opportunity and competitive advantage to support customers and 
grow financial performance. While the current inflationary environment 
may impact some end-consumer spending in the coming months, the 
Company is confident in its current expectations and the delivery of its 
strategy which should be able to mitigate any potential market softening 
in the residential sector, and looks forward to demonstrating further 
progress in 2022.

Philip Lawrence
Non-Executive Chairman

9 March 2022

14

Headlam Group PLC  Annual Report and Accounts 2021

CHIEF EXECUTIVE’S REVIEW

POSITIVE YEAR

with lots of progress

Chris Payne Chief Executive and Chief Financial Officer | 9 March 2022

The following financial results represent continuing 
operations only, and exclude the contribution from 
the Swiss business Belcolor AG (‘Belcolor’) in the year, 
and the comparator year(s), following its disposal in 
May 2021 (as detailed in the Financial Review and in 
Note 7 to the Financial Statements). 

Like-for-like revenue is calculated based on constant 
currency from activities and businesses that made a 
full contribution in both the 2021 and 2020 periods 
and is adjusted for any variances in working days.

Underlying is before non-underlying items, which 
includes i) amortisation of acquired intangible assets, 
ii) impairment of goodwill and intangible assets, iii) 
property disposal profit, iv) business restructuring 
costs, and v) impairment of property, plant and 
equipment and inventory (following a fire).

The Company has given detail within the Financial 
Review and accompanying appendix where it has 
used Alternative Performance Measures (‘APMs’), the 
description of, and why it believes in each instance 
they are a more appropriate measure of performance 
than a corresponding IFRS measure. 

Introduction 
As described in the Chairman’s Statement, 2021 
was a very positive year with lots of progress 
made, not least in the increasing realisation of 
benefits from the business change strategy, 
expanded upon below. There were a number of 
external market effects and industry wide issues, 
not least from the ongoing impact of COVID-19, 
which the Company was largely able to mitigate 
and operate successfully throughout. Product 
supply issues during the year led to significant price 
increases. However, these were passed directly 
into the marketplace and absorbed owing to the 
relative infrequency of consumer purchases and 
proliferation of product at varying price points 
providing huge choice at every level. Additionally, 
through working closely with its suppliers, the 
Company was able to maintain its inventory 
position and preserve levels of availability. 

Headlam Group PLC  Annual Report and Accounts 2021

15

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCHIEF EXECUTIVE’S REVIEW

Outside of the industry wide issues, the Company experienced very 
limited direct impact from COVID-19 during 2021, and operated 
effectively and uninterruptedly throughout the year despite lockdowns 
and restrictions. This is testament to the Company’s effective operating 
procedures, but most of all to its people, customers and suppliers. Many 
of the Company’s people, customers and suppliers have been part of 
the Company for years or even decades, and they are the backbone of 
the Company’s operating and financial performance. Heartfelt thanks 
go to them, particularly in a year that gave rise to disruptions from the 
implementation of some of the actions under the business change 
strategy (notably arising from the network and delivery consolidations), 
and also from a fire at one of the Company’s sites (detailed below) which 
occurred alongside ongoing COVID-19 related issues. 

Underlying operating profit and underlying profit before tax was £37.3 
million and £35.8 million respectively (2020: £17.4 million; £15.4 million 
respectively). There was a relatively small amount of non-underlying 
items in the year compared with 2020, which as detailed was materially 
impacted by COVID-19. Non-underlying items are detailed in the 
Financial Review, with the largest contributor relating to a fire at one of 
the Company’s sites in December 2021 detailed below, although this 
had little impact on overall underlying business performance. Another 
item relates to the Company’s Northern Ireland based business CECO 
which continued to experience challenges due to COVID-19 impacting 
its business which is largely focused on bigger, commercial projects, and 
it was further impaired in the year. Statutory profit before tax in the year 
was £27.6 million (2020: £14.3 million loss).

I am delighted to have now been appointed permanent Chief Executive. 
Over my five years with the Company, I have been heavily involved with 
operations and the business change strategy in addition to my role as 
Chief Financial Officer. I have seen many of our actions now come to 
fruition, and believe the Company is poised for greater success in the 
future, and I intend to drive through all the opportunities available.

The ongoing delivery of the Company’s strategy detailed below will 
allow for further improvement in financial performance, not least from 
substantial revenue growth opportunities particularly in the areas of 
Trade Counters and Multiple Retailers. Incremental revenue is expected 
to benefit from an operational gearing effect to create higher margin on 
the partially fixed cost base. 

Financial Performance
Revenue rebounded strongly from 2020 which was materially impacted 
by COVID-19 related temporary closures of the Company’s operations 
during the first half, and was 15.4% higher at £667.2 million (2020: 
£578.1 million). Within this, the UK and Continental Europe both traded 
well and performed strongly compared with 2020, up 16.1% and 10.9% 
respectively, and supported by the Company’s business change strategy. 
Against 2019, the UK performance was slightly down and Continental 
Europe performance slightly up.

A noticeable impact of COVID-19 has been on the relative fortunes 
of the residential and commercial sectors. While the residential sector 
has been a strong beneficiary of COVID-19 and its knock-on impact on 
consumer spending habits, the commercial sector has suffered, although 
it recovered to a degree during 2021. During 2021, residential sector 
revenue was up 2.9% and commercial sector revenue down 15.0% 
against 2019 on a like-for-like basis. Against 2020, 2021 residential sector 
revenue was up 15.3%, and commercial sector revenue was up 18.5%. 
Underscoring the strength of the residential sector, between 2019 and 
2021 the proportion of revenue accounted for the residential sector 
increased from 64.2% to 68.5%.

Belcolor, the Company’s Swiss operations, was disposed of in the year 
allowing a greater focus on operations that present more meaningful 
organic growth opportunities and leveraging of group scale in line with the 
Company’s strategy. Detail on the disposal is given in the Financial Review 
and Note 7 to the Financial Statements, with Belcolor only accounting for 
5.1% of revenue in 2020. 

Gross margin rose to a record 33.0% in the year (2020: 30.8%) owing 
to the inflationary environment evident through much of the year, 
coordinated buying initiatives across the group, improved inventory 
management, and contribution from the higher-margin residential 
sector. This, combined with other actions taken under the business 
change strategy, helped deliver an improved underlying operating margin 
of 5.6% (2020: 3.0%). 

Strategy and Operations
The Company’s business change strategy* is now largely embedded 
in the business, with benefits increasingly evident. The strategy is 
now focused on revenue growth and modernisation, with operational 
efficiency through cost control remaining important. The latter has been 
most noticeably enacted through network and delivery consolidations, 
which has enabled a reduction in headcount, sites and fleet numbers 
while maintaining or improving the service proposition, albeit with some 
disruption to service from implementation experienced during the year. 
Increased investment has been made in the network and systems to 
optimise performance as well as support revenue growth. 

In support of revenue growth, the Company has focused on improving 
the service propositions to various customer segments within the overall 
£3 billion UK market, and actively targeting those where it has historically 
been underweight. As part of the improvements, the Company has 
developed a suite of industry-leading digital products and applications, 
and commenced work on product and brand development. The main 
drivers of revenue growth and modernisation are: Trade Counter roll-out; 
Multiple Retailers focus; Digital and Ecommerce applications; and Product 
and Brand development. 

Trade Counter roll-out
As announced at the Capital Markets Day held in July 2021, a plan has 
been developed to grow the existing trade counter network from 53 sites 
to over 90 new and improved sites by 2025. The accompanying new site 
‘blueprint’ is designed to meet the needs of a broader range of customers 
(with trade counter businesses heavily skewed towards commercial) and 
capture greater market share. The sites offer pre-ordered collections, a 
larger selection of stocked products, as well as a newly launched own-
branded flooring range exclusive to trade counter customers. Through the 
improved offer and expansion to additional sites, the Company is targeting 
revenue growth in this area of approximately £120 million upon the plan’s 
maturity (from approximately £80 million in 2021). To date, 11 sites are now 
operating under the new ‘blueprint’, and their performance has been very 
pleasing with early achievement of financial targets and positive feedback 
from both customers and employees. In line with the accelerating roll-out, 
nine new sites / relocations are already scheduled for 2022, in addition to at 
least 11 refits, with a good pipeline of prospective new sites. 

16

Headlam Group PLC  Annual Report and Accounts 2021

Multiple Retailer focus 
The Multiple Retailers opportunity is worth approximately one-third of 
the £3 billion UK market, with the Company currently being significantly 
underweight in this customer segment, and having only approximately 
£60 million of 2021 revenue in this area. Having not traditionally targeted 
this area, the Company is now actively focused on enlarging its share. 
During 2021, the Company established a dedicated ‘key accounts’ team, 
developed tailored propositions, and put in place digital support and 
enabling work for customers. The Company is able to provide Multiple 
Retailer customers with a highly compelling often bespoke service 
through: product insight and exclusivity; competitive pricing; supply chain 
management; stockholding / storage solutions; processing expertise; and 
national distribution. Good progress has been made in winning initial orders 
with a number of new customers, with substantial scope to increase the 
number of SKUs with each and develop the revenue opportunity in 2022 
and beyond. An example of a new customer is Oak Furnitureland, who 
has partnered with Headlam to launch its new engineered wood flooring 
proposition. Headlam is the sole supplier to Oak Furnitureland on a range 
of exclusive, premium engineered wood products after its customers 
expressed interest in a unique flooring offering following market research 
completed by the retailer. Oak Furnitureland now has dedicated flooring 
areas within four of its 70 stores.

Digital and Ecommerce applications
Ecommerce and digital applications were launched in 2021 to increase 
revenue opportunities across different customer segments, as well as 
increase efficiency and reduce the Company’s overall cost to serve. 
Customers benefit from an enhanced service offering and more 
convenient ways of doing business with Headlam. Of particular note was 
the launch of the brand new myheadlam app, an industry-leading fully 
transactional mobile app allowing customers to trade with all their Headlam 
accounts ‘on the go’, in a quick and easy way. Customers are able to search 
for products, check real-time availability / prices, place orders, review 
order history, and track live orders. Over £1.4 million of sales have already 
been received via the app since its full launch in November 2021. Further 
enhancements are planned for the app, as well as the Company’s B2B 
websites, during 2022, and the Company has an ambitious target of 30% 
of sales coming from digital channels (Jan 2022: 22%; 2019: 11%). 

Product and Brand development
A key objective for 2022 is the investment in product development, with 
the refocusing of some of the Company’s recognised product brands to 
keep them fresh, relevant, and increase the sales opportunity. There has 
also been investment in a dedicated team at one of the Company’s main 
sites to support the product and brand development initiative. 

In support of promoting sustainable products and increasing consumer 
awareness, the Company launched a sustainable ‘Wool Britannia’ product 
range in 2021 with the support of the British Wool Association which has 
been very well received. 

Supplier Engagement and Buying
The Company’s strong partnerships with its suppliers was demonstrated 
in the year through its ability to effectively mitigate the industry wide 
supply issues. Levels of engagement have continued to increase, 
including through more strategic and centralised ranging discussions, 
and on sustainability considerations as detailed in ESG Strategy below. 
The two substantial revenue stream opportunities of Trade Counters and 
Multiple Retailers also present opportunity to expand on the Company’s 
current strategic conversations with suppliers. 

Fire at MCD Kidderminister 
In a devastating incident in which thankfully no one was hurt, the 
Company suffered a fire at its MCD Kidderminster business in December 
2021, completely destroying the building. Colleagues and customers 
were quickly provided with support, and colleagues and operations 
transferred to the Company’s main distribution hub in Coleshill. Within 
four days, MCD Kidderminster customers were again receiving deliveries 
from MCD Kidderminster which is testament to the Company’s business 
continuity planning, and network, systems and collaborative approach. 

Great thanks and appreciation go to those colleagues affected by the 
fire and the strength of character they showed in the face of adversity. 
In early January 2022, a temporary site was opened in Kidderminster 
with longer term options currently being examined. Notwithstanding 
the non-underlying items associated with the fire, there was no material 
impact from the fire on overall 2021 revenue and underlying profit, nor 
is there anticipated to be in 2022. Detail on the write-down of MCD 
Kidderminster PPE and inventory within non-underlying items and 
totalling £7.3 million is given within the Financial Review.

ESG Strategy
The Company published its first ESG Strategy Report in 2021, which 
outlined the Company’s sustainability ambitions, and tangible progress 
has been made since the initial report. The 2021 Annual Report and 
Accounts being published shortly contains the Company’s first full-form 
ESG Report, and the Company is committed to providing an update on 
ESG actions and future consideration on a bi-annual basis, with metrics, 
indicators, and targets to enable measurement of progress.

Through collaboration with its people and external stakeholders, the 
Company has identified three core focuses under its ESG strategy:

•  Reduce the Company’s contribution to greenhouse gas (‘GHG’) 

emissions and climate change; 

• 

• 

 Become a more sustainable business, including through cultural 
development and by increasing oversight of ESG related risks and 
opportunities; and 

 Increase the sustainability of the overall floorcoverings industry 
through engagement and example, and support the future transition 
to a circular economy. 

Outlined below are the Company’s main actions to date to address these 
focuses under the ‘Environmental’, ‘Social’ and ‘Governance’ pillars and 
also under ‘People and Culture’, all of which are expanded upon fully with 
the full-form ESG Report. 

Environmental
Per the Chairman’s Statement, the Board now has a net zero emissions 
(Scope 1 and Scope 2) ambition for 2035, a new and major milestone for 
the Company. This will require various steps including a transition strategy 
and interim targets which will be expanded upon within the Company’s 
forthcoming bi-annual updates, with progress and measurement metrics 
documented. The Company already has a number of actions to reduce 
its emissions, which arise predominately from its transportation activities 
(both commercial and non-commercial fleet). These include::

•  Roll-out of the ‘Transport Integration’ consolidation project resulting 
in more efficient delivery fleet (commercial vehicle) utilisation, and 
associated reduction in fleet number (currently a 32 reduction to 356);

Headlam Group PLC  Annual Report and Accounts 2021

17

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCHIEF EXECUTIVE’S REVIEW

• 

Increasing the availability of plug-in hybrid and low emission vehicles across 
non-commercial fleet, with the near-term target of 50% of the fleet being 
plug-in hybrid or low emission by end of 2022 (13.5% in 2021);

•  Promotion of digital and trade counters developments thereby 

reducing the proportion of carbon intensive ordering and delivery 
options;

•  Good energy behaviours’ to be promoted across the group; and

•  Auditing and upgrading of sites with more energy efficient 

technologies and equipment.

Social 
As part of a wider societal focus, the Company is launching an annual, 
centrally funded but locally focused community programme, with each 
site across the group allocated a certain monetary amount per employee 
on site, and each site donating to a voted-upon local cause. 

Governance 
One of the material ESG issues identified through consultation with 
stakeholders was ‘Supply Chain Risk’, and it forms an area of key near-term 
focus. Actions to mitigate risk in this area include the commencement of an 
engagement programme with suppliers on industry sustainability issues, 
including on changes to regulation and potential sustainability partnerships. 
Additionally, the Company has signed a contract with an independent party 
to conduct a full Supply Chain Risk Assessment, with the target of the top 
50 suppliers (accounting for approximately 80% of purchases) assessed 
under the independent Supply Chain Risk Assessment by the end of 
2022. The latter part of 2022 will see the implementation of a Supplier 
Sustainability Procurement Charter, which includes defining a common set 
of minimum standards and principles.

Dividends and Surplus Capital Return
Dividends
Following a period of recovery from the impact of COVID-19 and as a 
sign of confidence in future trading prospects, the Company resumed 
dividend payments and announced a 2.0 pence per share nominal 
ordinary dividend in March 2021. This was followed by a 2021 interim 
ordinary dividend of 5.8 pence per share after a longer period of 
recovered trading. 

The Company is now proposing a 2021 final ordinary dividend of 8.6 
pence per share for approval at May’s Annual General Meeting (‘AGM’), 
giving a total annual pay-out for the interim plus final of 14.4 pence, being 
equivalent to a 2x earnings cover ratio and in line with the Company’s 
published Capital Allocation Priorities, with the 2.0 pence nominal 
dividend being an additional payment on top.

Surplus Capital Return
As signposted in the January 2022 Pre-Close Trading Update, and 
confirmed within the Chairman’s Statement, the Company is now 
announcing a surplus capital return in addition to the aforementioned 
ordinary dividends. Having recourse to the Company’s Capital Allocation 
Priorities, and taking into account current and future considerations as 
described in the Chairman’s Statement, the Company is returning a total 
of £30 million to shareholders. Having considered the most appropriate 
method of returning capital, the Company is returning £15 million in 
the form of a special dividend of 17.7 pence per share to shareholders 
alongside the ordinary dividend, with a further £15 million being directed 
towards a share buyback programme (‘SBB’). It is the intention that this 
£15 million SBB will be completed within approximately 12 months, and 
commence on 10 March 2022. 

Importantly, the new Non-Executive Director appointments have 
increased evaluation and oversight of governance (including risk 
management), strategy, and corporate objectives, and in 2022 a new ESG 
Committee is being established.

People and Culture
The Company is focused on investing in and improving the support to 
its people, including through cultural development, engagement, and 
review of rewards and benefits. As part of this, various consultations 
and planning work took place in 2021, alongside workshops and training. 
Changes and improvements being implemented in 2022 include:

•  Moving to one pension for all employees (Master Trust Pension, 
effective 1 April 2022), providing a more generous and flexible 
contribution structure, and creating consistency and fairness across 
the group;

• 

Introduced a common approach to bonus provisions for senior 
management and sales leadership roles, driving a more collaborative 
and ‘group success’ approach;

Post Period-End and Current Trading
Trading in January and February 2022, the Company’s quietest 
trading months, was in line with plan, and pleasingly the strong margin 
performance in 2021 has been maintained into 2022. In addition, as 
referenced above, progress on driving additional revenue opportunities 
from multiple retailers and the trade counter activity is encouraging. 

The industry wide issues of product supply and price increases are 
expected to persist in 2022, though as before, the Company believes 
it will be able to continue to largely mitigate them. However, the 
continuing inflationary environment may impact some end-consumer 
spending, leading to potential softening in the residential sector in the 
coming months. Early signs of recovery in the commercial sector from 
its severely impacted position in 2021 may help partially offset this. 
Notwithstanding this backdrop, the Company is confident in its current 
expectations and the delivery of its strategy, which provides additional 
revenue growth which would help mitigate any market weakness. 

•  Enhanced and harmonised holiday entitlement; 

•  Equal sick pay for all colleagues; and

•  Cost of living pay increase for all employees.

Chris Payne
Chief Executive

9 March 2022

Diversity, Equity and Inclusion (‘DEI’) is an integral part of the Company’s 
objective of providing a safe and inclusive working environment 
where people are engaged, recognised and rewarded. The Company 
has partnered with a specialist consultancy who are carrying out an 
independent review (encompassing an employee survey, focus groups and 
interviews) before establishing a plan to enhance DEI across the Company

18

Headlam Group PLC  Annual Report and Accounts 2021

*Prior to the business change strategy, the Company referred to the Operational Improvement 
Programme (‘OIP’). The business change strategy replaced the OIP, being broader in scope, 
including encompassing significant revenue growth opportunities, changes to how the 
group operates as a whole going forward, and business restructuring which has now been 
completed. 

 
FINANCIAL REVIEW

STRONG  

performance against 2o2o

Chris Payne Chief Financial Officer and Chief Executive | 9 March 2022

The following financial results represent continuing 
operations only, and exclude the contribution from 
the Swiss business Belcolor AG (‘Belcolor’) in the year, 
and the comparator year(s), following its disposal in 
May 2021 (as detailed in the Financial Review and in 
Note 27 to the Financial Statements). 

Revenue
As detailed in the Chief Executive’s Review, 
total revenue was £667.2 million (2020: £578.1 
million), 15.4% higher than 2020 which was 
impacted by COVID-19 related temporary closure 
of operations. Both the UK and Continental 
Europe performed strongly against 2020. The 
UK accounted for 87.8% of total revenue (2020: 
87.3%), and was up £81.1 million (16.1%) on 
2020 at £585.8 million (2020: £504.7 million). 
Continental Europe revenue was up £8.0 million 
(10.9%) at £81.4 million (2020: £73.4 million) and 
accounted for 12.2% of total revenue (2020: 
12.7%). On a like-for-like¹ revenue basis, the UK 
and Continental Europe were up 16.5% and 15.1% 
respectively against 2020. 

The residential sector continued to account for a 
higher proportion of revenue when compared with 
pre-COVID-19 levels. This is owing to the strong 
spend on home improvements since the impact of 
the pandemic, with the commercial sector being 
impacted by COVID-related closures and deferrals. 
During 2021, the residential sector accounted for 
68.5% of total revenue compared with 64.2% in 
2019 (2020: 69.1%)) and the commercial sector 
31.5% (2020: 30.9%). The residential sector 
accounted for 69.5% of UK revenue (2020: 70.2%), 
and 61.1% of Continental Europe revenue (2020: 
61.2%), the balance being commercial sector.

Headlam Group PLC  Annual Report and Accounts 2021

19

OverviewCorporate GovernanceStrategic ReportFinancial StatementsFINANCIAL REVIEW

Revenue for the year ended 31 December 2020
  UK 
  Continental Europe

Incremental items during the 12-month period to 31 December 2021
UK:
Like-for-like¹
Changes in working days
Acquisitions

Continental Europe: 
Like-for-like¹

Changes in working days
Translation effect

Total movement
Revenue for the year ended 31 December 2021
  UK
  Continental Europe

£M

%

£M

%

504.7
73.4

87.3
12.7

82.5
(2.0)
0.6

11.0

(0.3)
(2.7)

16.3
(0.4)
0.1

15.0

(0.4)
(3.7)

585.8
81.4

87.8
12.2

578.1

100.0

81.1

16.0

8.0

89.1

10.9

15.4

667.2

100.0

³   Like-for-like revenue is calculated based on constant currency from activities and businesses that made a full contribution in both the 2021 and 2020 periods, and is adjusted for any variances in 

working days.

No acquisitions were made during the year. ‘Acquisitions’ in the table above refers to the full year effect of the one acquisition made in 2020, Supertex. 

Gross Margin
Gross margin increased 220 basis points in the year to 33.0% (2020: 30.8%), primarily due to the inflationary environment, as well as inventory 
management and product mix change due to the strength of the higher-margin residential sector.

Expenses
Underlying distribution costs and administrative expenses totalled £183.2 million in the year (2020: £160.7 million), an increase of £22.5 million on the 
prior year. When stripping out the prior year governmental job retention scheme (‘furlough’) grants, the increase was only £11.5 million (7.2% increase 
year on year) with 2020 additionally having reduced expenses due to the COVID-19 related closures. Benefits from the business change strategy 
during the year were able to offset wage inflation and performance related bonus payments. These benefits will increase in 2022 due to full period 
contributions, and help mitigate cost inflation in 2022. Pleasingly, underlying distribution costs and administrative expenses expressed as a proportion 
of revenue was steady at 27.5% (2020: 27.8%) despite the one off benefit of furlough receipts in 2020. The relative proportions of underlying 
distribution costs and administrative expenses as a percentage of total underlying expenses were 68.7% and 31.3%, respectively (2020: 70.9% and 
29.1%). Statutory distribution costs and administrative expenses totalled £ 191.4 million in 2021 (2020: £190.3 million), with the increase in underlying 
expenses described above largely offset by the decrease in non-underlying items, as below.

Business restructuring costs of £2.3 million were incurred in the year, classified as non-underlying items due to being deemed out of the ordinary 
course of business, and defined below. No further additional costs are anticipated in 2022 in relation to the business change strategy currently in place. 

The Company has maintained a prudent level of bad and doubtful debts provision at £6.7 million, being 1.0% of total revenue (31 December 2020: £8.1 
million, 1.4% of total revenue but which includes £1.1 million attributable to Belcolor). This approach has been taken despite strong cash collections 
throughout 2021 as the impact of current inflationary and energy cost pressures on the economic environment, and the withdrawal of certain 
government support schemes, might cause this collection experience to lessen. 

20

Headlam Group PLC  Annual Report and Accounts 2021

Alternative Performance Measures
The Company uses alternative performance measures (‘APMs’) to assess its financial, operational and social performance towards the achievement of 
its strategy. Such measures may either exclude amounts that are included in, or include amounts that are excluded from, the most directly comparable 
statutory measure (where one exists), calculated and presented in accordance with IFRS. Such exclusions or inclusions give in the Company’s opinion 
more normalised performance measures, and the Company believes that these APMs are also used by investors, analysts and other interested parties 
in their analysis.

The APMs have limitations and may not be comparable to other similarly titled measures used by other companies. They should not be viewed in 
isolation, but as supplementary information.

An explanation of each APM is provided on page 26 and a reconciliation of the adjustments made to the Income Statement to derive underlying 
profit measures is shown on page 28. Underlying items are calculated before charges associated with the acquisition of businesses and other items 
which by virtue of their nature, size or/and expected frequency require adjustment to show the performance of the Group in a consistent manner 
which is comparable year on year. These underlying measures are relevant to investors and other stakeholders, as supplementary information, to fully 
understand the underlying performance of the business. A limitation of underlying profit measures is that they exclude the recurring amortisation of 
intangible assets acquired in business combinations but do not similarly exclude the related revenue.

Non-underlying items
Non-underlying items before tax totalled £8.2 million during the year, much reduced from 2020 (£29.7 million) which had a significant level of non-cash 
items as a direct consequence of the impact of COVID-19. 

The below table details the individual non-underlying items:

Non-underlying items
Impairment of goodwill and intangibles
Amortisation of intangibles
Impairment of property, plant and equipment and inventory (following a fire, detailed below)
Movements and finance costs for deferred and contingent consideration

Non-underlying non-cash items

Property disposal profit
Business restructuring costs
Acquisitions related fees
GMP equalisation

Non-underlying cash items

Non-underlying items before tax

2021
£M

2.1
1.6
7.3
–

11.0

(5.1)
2.3
–
–

(2.8)

8.2

2020
£M

24.7
1.6
–
–

26.3

–
2.4
0.7
0.3

3.4

29.7

In December 2021 a fire completely destroyed the MCD Kidderminster distribution centre and, therefore, the property, plant and equipment and 
inventory at the site totalling £7.3 million has required a full write-down. An insurance claim is currently in progress. Any refunds cannot be recognised 
until they are virtually certain, so any credit would be recognised in non-underlying items in the year the claim is closed, hoped by the Company to be 
2022. A contingent asset has been disclosed relating to the insurance claim.

The cash items relate to the profit on the disposal of two freehold properties under network consolidation activities (£5.1 million), offset by £2.3 million 
of business restructuring costs under the business change strategy and other events. The business restructuring costs related to material alignment 
of headcount with seasonal trading patterns and also with evolving customer servicing, along with executive settlement agreements. Cumulative non-
underlying business restructuring costs since their initiation as part of the business change strategy amount to £4.7 million (all cash in nature), and 
cover the period July 2020 to December 2021. No further business restructuring costs are currently anticipated for 2022. Costs associated with the 
fire at MCD Kidderminster, disposal of properties and business restructuring do not reflect trading performance and, therefore, have been adjusted to 
ensure consistency between periods.

Headlam Group PLC  Annual Report and Accounts 2021

21

OverviewCorporate GovernanceStrategic ReportFinancial StatementsFINANCIAL REVIEW

Operating Profit and Profit Before Tax
The Company has reported an underlying operating profit of £37.3 million (2020: £17.4 million), which equates to an underlying operating margin of 
5.6% (2020: 3.0%), and an underlying profit before tax of £35.8 million (2020: £15.4 million). After including the non-underlying items above, this gives a 
statutory operating profit of £29.1 million (2020: £12.2 million loss) and a statutory profit before tax of £27.6 million (2020: £14.3 million loss). 

Operating profit/(loss) 2020
  Gross margin movement in 2021:
  Expense changes 
  Volume 
  Furlough grants 
  Bad debt provision
  People costs (including pay increases and performance-related bonus payments)
  Effect of acquisitions
  Other

Total increase

Operating profit/(loss) 2021

Underlying
£M

Non-underlying
£M

17.4
42.4

(3.1)
(11.0)
6.7
(9.6)
0.4
(5.9)

19.9

37.3

(29.6)
–

–
–
–
–
–
21.4

21.4

(8.2)

Total
£M

(12.2)
42.4

(3.1)
(11.0)
6.7
(9.6)
0.4
15.5

41.3

29.1

Tax
The Company’s consolidated underlying effective tax rate for 2021 was 25.8% (2020: 24.7%), which is higher than the standard rate of corporation tax 
in the UK of 19% primarily due to the effect of restating the opening UK deferred tax liability to reflect the change in the UK tax rate from 19% to 25%, 
from April 2023, which was substantively enacted in the year.

The Company is committed to being fully compliant with the relevant tax laws and compliance obligations regarding the filing of tax returns, payment 
and collection of tax. The Company maintains an open relationship with HM Revenue & Customs and currently operates within a level of tax 
compliance risk that is rated as ‘low’ (2020: ‘low’). 

Dividend and Surplus Capital Return 
The proposed final ordinary dividend of 8.6 pence per share, as outlined in the Chief Executive’s Review, if approved by shareholders at the forthcoming 
AGM, will be payable on 27 May 2022 to shareholders on the register as at 6 May 2022, and equates to a cash outflow of £7.3 million. As additionally 
outlined in the Chief Executive’s Review, as part of the return of surplus capital to shareholders, the Company has also declared a special dividend of 
17.7 pence per share (not subject to shareholder approval) which will be paid alongside the final ordinary dividend to shareholders on the register as at 
the same date, namely 6 May 2022. This special dividend payment equates to a cash outflow of £15.0 million. 

The other component of the surplus capital return is a share buyback programme (‘SBB’) which will be enacted by the Company’s corporate brokers, 
and permits a cash outflow of up to a maximum of £15.0 million. 

Investments
Total capex in the year was £6.9 million (2020: £15.0 million), and primarily focused on the Trade Counter network improvement and roll-out, and 
replacing or upgrading warehouse equipment. 2020 was disproportionately high as it included the final tranche of spending on the Ipswich distribution 
centre (£9.7 million) which opened in 2020 on top of annual maintenance capex.

Investment in 2022 is estimated to be in excess of £15 million, with Trade Counters investment expected to be approximately £7 million as part of 
the accelerating roll-out which will see a total capital investment of approximately £18 million by the end of 2024 to reach the targeted 90 sites. The 
balance of the investment will be focussed on improving and replacing warehouse and material-handling equipment. 

22

Headlam Group PLC  Annual Report and Accounts 2021

Cash Flows and Banking Facilities
During the year, the Company generated net cash inflows of £1.0 million (2020: £27.0 million) as shown in the table below. 

Cash flows from operating activities
Profit / (loss) before tax
Adjustments for:
  Depreciation, amortisation and impairment
  Finance income and expense
Change in inventories
Change in receivables
Change in payables
(Profit) / loss on sale of property, plant and equipment
Loss on sale of subsidiary
Share-based payments 

Cash generated from the operations
Interest and Tax
Disposal proceeds
Capital investment
Lease payments
Dividends
Other

Net cash flows

2021
£M

33.4

30.0
1.5
(26.6)
(16.6)
5.4
(11.1)
0.1
1.2

17.3
(3.5)
16.2
(6.9)
(15.0)
(6.6)
(0.5)

1.0

2020
£M

(17.1)

52.0
2.1
15.3
23.2
(4.8)
0.1
–
(0.1)

70.7
(8.2)
0.1
(15.0)
(15.7)
(6.3)
1.4

27.0

Working capital movements generated a cash outflow of £37.8 million (2020: £33.7 million inflow), largely due to increasing inventory levels as trade 
returned to pre-pandemic levels, and also to mitigate any impact from industry supply issues by elevating levels of fastest moving products. During 
2020, following the impact of COVID-19, the Company had limited product purchasing and utilised existing inventory to satisfy demand, before 
beginning to elevate purchasing levels in the second half. The Company’s inventory position at 31 December 2021 was £130.9 million, similar to the 
£132.5 million at 31 December 2019 of which £4.9 million was attributable to Belcolor. 

Cash collections were strong in the year but working capital saw a return to pre COVID-19 levels with a normalisation in receivables (resulting in an 
outflow) and payables (inflow) respectively.

The other main drivers of cash flow movements in the year were capital investment (£6.9 million), lease payments (£15.0 million) and disposal 
proceeds (£16.2 million). The disposal proceeds include the proceeds from the sale of two freehold properties under the network consolidation  
(£7.0 million) as well as proceeds from the disposal of Belcolor. Full detail on the Belcolor disposal is contained in Note 27 to the Financial Statements. 

The 2021 cash outflow in respect of dividends relates to the nominal ordinary dividend, totalling £1.7 million paid in May 2021, and the 2021 interim 
ordinary dividend, totalling £4.9 million paid in November 2021. 

As at 31 December 2021, the Company had a net funds position of £17.7 million (1 January 2021: £8.3 million). The net funds position excluding lease 
liabilities was £53.7 million (1 January 2021: £51.6 million). 

Headlam Group PLC  Annual Report and Accounts 2021

23

OverviewCorporate GovernanceStrategic ReportFinancial StatementsFINANCIAL REVIEW

Cash at bank and in hand
Debt due within one year
Debt due after one year
Net funds excluding lease liabilities

Lease liabilities

Net funds 

At
1 January 2021
£M

Non-cash 
Items 
£M

Cash flows
£M

Disposal of  
subsidiary
£M

Foreign exchange 
movements
£M

60.8
(2.0)
(7.2)
51.6

(43.3)

8.3

–
–
–
–

(13.0)

(13.0)

4.5
1.2
–
5.7

15.0

20.7

(3.5)
–
–
(3.5)

5.5

2.0

(0.6)
0.2
0.3
(0.1)

(0.2)

(0.3)

At
31 December
2021
£M

61.2
(0.6)
(6.9)
53.7

(36.0)

17.7

Average net funds in the year (excluding lease liabilities) were £38.3 million, a strong rebound from the 2020 net debt position caused by COVID-19 
(2020: £8.6 million average net debt).

As at 31 December 2021, the Company had total committed banking facilities available of £76.6 million, of which £69.8 million was undrawn.

At 31 December 2021, the Company had a sterling committed facility of £68.5 million and a euro committed facility of €9.6 million. The Group also had 
short term uncommitted facilities of £25.0 million in the UK and €3.8 million in Continental Europe. The total banking facilities available to the Group 
at 31 December 2021 were £104.8 million (2020: £110.3 million). During the year, the disposal of Belcolor led to a reduction in the euro uncommitted 
facilities in Continental Europe of €5.0 million. 

Following the year end, on 17 January 2022, the Company completed a refinancing of its banking facilities and now has an increased committed 
sterling facility with Barclays Bank, Bank of Ireland and Credit Industriel Et Commercial for £81.5 million, with the euro committed facilities now 
cancelled. The new facility matures in October 2026, with a one year extension exercisable (with the agreement of the banks) on the first anniversary. 
An additional uncommitted facility of €1.0 million was agreed in Continental Europe in January 2022. The Company’s other uncommitted facilities 
remain unchanged, but will reduce by £10.0 million in May 2022.

Belcolor Disposal
On 28 April 2021, the Group entered into a sale agreement to dispose of its Swiss business, Belcolor. On 29 April 2021, as a condition of the sale 
agreement, Belcolor undertook a sale and leaseback of its property for gross proceeds of £12.4 million and paid a dividend of £11.1 million to its parent 
company, Headlam Group plc. Cash consideration before costs of £0.9 million was received on sale of the subsidiary.

The subsidiary was sold on 28 April 2021, with effect from 17 May 2021, and is reported for the year ending 31 December 2021 as a discontinued 
operation, with the sale and leaseback treated as a discrete pre-disposal transaction.

Pensions
The accounting valuation for the legacy UK defined benefit pension scheme showed a surplus of £12.1 million as at December 2021. However, as the 
Company does not have an unconditional right to a surplus refund, the pension scheme is recorded as a deficit of £4.3 million as at 31 December 2021 
reflecting the level of UK deficit recovery plan payments that the Company committed to following the last actuarial valuation as at 31 March 2020. 
The Company no longer has a liability for the Swiss pension scheme following the disposal of Belcolor.

24

Headlam Group PLC  Annual Report and Accounts 2021

 
Viability and Going Concern
Updated principal risks and uncertainties, to those published in the 2020 Annual Report and Accounts, are detailed on pages 34 to 38 of the 2021 
Annual Report and Accounts. No new Principal Risks have been identified. The level of risk of two Principal Risks is considered to have changed, 
detailed below.

The Board reviewed the Company’s resilience to the principal risks and uncertainties by considering stress testing forecasts through 
adverse scenarios, which involve a reduction in market demand – (A) a sustained recessionary environment characterised by a long period of 
underperformance throughout the assessment period, and (B) an economic crisis with a sharp decline in demand in the first year before a recovery.

The testing indicated that the Company would be able to operate within its current facilities and meet its financial covenants in both scenarios. A 
further, less likely, not plausible, more severe scenario (reverse stress test) was also considered, where the Company experiences a revenue year on 
year decline of 23% in 2022. In 2020 when the Company had COVID-19 related temporary closures of operations, revenue in the year only declined by 
15% against 2019. In this scenario, the Company would be able to operate within its current facilities and meet its financial covenants. However, should 
the reduction in revenue be greater than this, the Board would need to take mitigating actions to remain within its banking covenants. 

Mitigating actions, which are within the Board and management’s control, include a reduction in the cost base to better align it with market demand 
and revenue performance, suspension of ordinary dividend(s), and a freeze on non-critical capital spend. These actions are not included in any of the 
scenarios modelled, but were effectively implemented during 2020 following the initial impact of COVID-19, and therefore proven to be enacted.

As above, as at 31 December 2021 the Company had a net funds position excluding lease liabilities of £53.7 million, and as at 2 March 2022 has an 
undrawn refinanced banking facility of £109.7 million. The Board was, therefore, comfortable that the Company would maintain resilience in the 
event such scenarios occurred and concluded that there was a reasonable expectation that the Company would continue to operate and meet its 
liabilities over a three year period. Based on the results from these scenarios, and having considered the available mitigating actions, the Board can 
have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the three year period 
of this assessment. In particular, the Board believes there are reasonable grounds for stating that the Company has adequate resources to continue 
in operational existence for a period no shorter than twelve months from the date of this Financial Review, and it is appropriate to adopt the going 
concern basis in preparing the Company’s Financial Statements.

Principal Risks
The level of risk of two Principal Risks is considered to have changed as compared with the 2020 Annual Report and Accounts, summarised below. 
No new Principal Risks have been identified, and none of the existing removed.

•  Healthy and safety – level of risk: decreased – as a result of the mitigating actions undertaken during 2021, the level of risk has been judged to have 

decreased.

•  Environmental (incorporating climate change) – level of risk: increased – given the increasing regulation / legislation in relation to the environment, 
and increased focus on climate change (including regulatory disclosures in relation to climate-related risks and opportunities), the level of risk has 
been judged to have increased.

Chris Payne
Chief Financial Officer and Chief Executive

9 March 2022

Headlam Group PLC  Annual Report and Accounts 2021

25

OverviewCorporate GovernanceStrategic ReportFinancial StatementsAPPENDIX

ALTERNATIVE

Performance Measures ('APMs')

Glossary of Alternative Performance Measures

Closest equivalent statutory measure Definition and purpose

Underlying administrative expenses

Administrative expenses

Underlying operating profit

Operating profit

Underlying operating margin

None

Underlying profit before tax

Profit before tax

Underlying profit after tax

Profit after tax

Underlying basic earnings per share

Basic earnings per share

Underlying diluted earnings per share

Diluted earnings per share

Net funds / debt

None

26

Headlam Group PLC  Annual Report and Accounts 2021

Calculated as administrative expenses before charges associated with the 
acquisition of businesses and other items which by virtue of their nature, 
size and expected frequency require adjustment to show the performance 
of the Group in a consistent manner which is comparable year-on-year.

See Adjusted Results Reconciliation below.

Calculated as operating profit before charges associated with the 
acquisition of businesses and other items which by virtue of their nature, 
size and expected frequency require adjustment to show the performance 
of the Group in a consistent manner which is comparable year-on-year.

See Adjusted Results Reconciliation below.

Calculated as underlying operating profit divided by revenue. This measure 
is used to assess how effective the Group is at converting revenue into 
underlying operating profit.

Calculated as profit before tax before charges associated with the 
acquisition of businesses and other items which by virtue of their nature, 
size and expected frequency require adjustment to show the performance 
of the Group in a consistent manner which is comparable year-on-year.

Underlying profit before tax is used in the determination of Executive 
Directors’ annual bonuses.

See Adjusted Results Reconciliation below.

Calculated as profit after tax before charges associated with the acquisition 
of businesses and other items which by virtue of their nature, size and 
expected frequency require adjustment to show the performance of the 
Group in a consistent manner which is comparable year-on-year.

See Adjusted Results Reconciliation below.

Calculated as basic earnings per share before charges associated with the 
acquisition of businesses and other items which by virtue of their nature, 
size and expected frequency require adjustment to show the performance 
of the Group in a consistent manner which is comparable year-on-year.

See Adjusted Results Reconciliation below.

Calculated as diluted earnings per share before charges associated with the 
acquisition of businesses and other items which by virtue of their nature, 
size and expected frequency require adjustment to show the performance 
of the Group in a consistent manner which is comparable year-on-year.

See Adjusted Results Reconciliation below.

Calculated as cash and cash equivalents less other interest-bearing 
loans and borrowings and less lease liabilities. This is used as a measure 
of liquidity.

Glossary of Alternative Performance Measures

Closest equivalent statutory measure Definition and purpose

Net funds / debt excluding 
lease liabilities

None

Calculated as cash and cash equivalents less other interest-bearing loans 
and borrowings.

Average net funds / debt

None

Like for like revenue growth

None

Underlying selling, general 
and administrative costs

None

Return on capital employed

None

Cash conversion 

None

This is provided for use by investors, who used this metric before the 
adoption of IFRS16 and continue to do so.

Calculated by aggregating the net funds / debt position excluding lease 
liabilities for each business day and dividing by the total number of business 
days. This is used as a measure of liquidity maintained throughout the year.

Calculated as year-on-year revenue growth, expressed as a percentage 
and adjusted to normalise currency and for consistent working days, 
for businesses making a full year’s contribution. This allows a consistent 
measure of year-on-year performance.

Calculated as distribution costs and underlying administrative expenses 
divided by revenue and expressed as a percentage. This measure shows 
how effective the Group is at converting gross profit into underlying 
operating profit.

Calculated as underlying operating profit measured as a percentage 
of average capital employed, being total equity less non-current other 
interest-bearing loans and borrowings less cash and cash equivalents.

This demonstrates the relative level of profit generated by the 
capital employed.

Calculated as cash generated from the operations divided by operating 
profit and expressed as a percentage.

This cash conversion measure demonstrates the success of the Group 
in converting profit to cash, which underpins the quality of earnings and 
reflects the effectiveness of working capital management.

Headlam Group PLC  Annual Report and Accounts 2021

27

OverviewCorporate GovernanceStrategic ReportFinancial StatementsAPPENDIX

Adjusted Results Reconciliation 
31 December 2021

Impairment of 
goodwill and 
intangibles 
£M 

Total Results 
£M 

Impairment of 
property, plant 
and equipment 
and inventory 
following fire 
£M 

Amortisation 
of acquired 
intangibles 
£M 

Business 
restructuring 
£M 

Property 
disposal 
£M 

Profit from 
discontinued 
operation 
£M 

Adjusted 
Results 
(underlying) 
£M 

Continuing operations

Revenue

Cost of sales

Gross profit

Distribution costs

Administrative expenses

Operating profit/(loss)

Finance income

Finance expenses

Net finance costs

Profit/(loss) before tax

Taxation

Profit/(loss) from continuing 
operations

Profit/(loss) from discontinued 
operation

Profit/(loss) for the year 
attributable to the equity 
shareholders

Earnings/(loss) per share for profit 
from continuing operations

Basic

Diluted**

Earnings/(loss) per share for profit 
from discontinued operations

Basic

Diluted**

667.2

(446.7)

220.5

(125.9)

(65.5)

29.1

0.4

(1.9)

(1.5)

27.6

(7.7)

19.9

4.5

24.4

23.5p

23.5p

5.3p

5.2p

–

–

–

–

2.1

2.1

–

–

–

2.1

(0.2)

1.9

–

1.9

2.3p

2.3p

–

–

–

–

–

–

7.3

7.3

–

–

–

7.3

(1.0)

6.3

–

6.3

7.5p

7.4p

–

–

–

–

–

–

1.6

1.6

–

–

–

1.6

0.2

1.8

–

1.8

2.2p

2.2p

–

–

–

–

–

–

2.3

2.3

–

–

–

2.3

(0.4)

1.9

–

1.9

2.2p

2.2p

–

–

–

–

–

–

(5.1)

(5.1)

–

–

–

(5.1)

(0.1)

(5.2)

–

–

–

–

–

–

–

–

–

–

–

–

–

(4.4)

667.2

(446.7)

220.5

(125.9)

(57.3)

37.3

0.4

(1.9)

(1.5)

35.8

(9.2)

26.6

0.1

(5.2)

(4.4)

26.7

(6.2)p

(6.2)p

–

–

31.5p

31.1p

–

–

(5.1)p

(5.0)p

0.2p

0.2p

28

Headlam Group PLC  Annual Report and Accounts 2021

Adjusted Results Reconciliation 
31 December 2020 (re-presented)

Continuing operations

Revenue

Cost of sales

Gross profit

Distribution costs

Administrative expenses

Operating profit/(loss)

Finance income

Finance expenses

Net finance costs

Profit/(loss) before tax

Taxation

Profit/(loss) from continuing operations

Profit/(loss) from discontinued operation

Profit/(loss) for the year attributable to the 
equity shareholders

Earnings/(loss) per share for profit 
from continuing operations

Basic

Diluted**

Earnings/(loss) per share for profit 
from discontinued operations

Basic

Diluted**

Total Results 
£M 

Impairment of 
goodwill
£M 

Amortisation 
of acquired 
intangibles 
£M 

Acquisitions 
related fees 
£M 

Business 
restructuring 
£M 

Adjusted 
Results 
(underlying) 
£M 

Other
£M 

578.1

(400.0)

178.1

(113.9)

(76.4)

(12.2)

0.8

(2.9)

(2.1)

(14.3)

(3.1)

(17.4)

(2.9)

–

–

–

–

24.7

24.7

–

–

–

24.7

(0.1)

24.6

3.3

(20.3)

27.9

(20.7)p

(20.7)p

29.1p

29.2p

(3.4)p

(3.4)p

3.9p

3.9p

–

–

–

–

1.6

1.6

–

–

–

1.6

(0.1)

1.5

–

1.5

1.9p

1.9p

–

–

–

–

–

–

0.7

0.7

–

–

–

0.7

–

0.7

–

0.7

0.7p

0.7p

–

–

–

–

–

–

2.4

2.4

–

–

–

2.4

(0.5)

1.9

–

1.9

2.3p

2.3p

–

–

–

–

–

–

0.2

0.2

–

0.1

0.1

0.3

–

0.3

–

0.3

0.4p

0.3p

–

–

578.1

(400.0)

178.1

(113.9)

(46.8)

17.4

0.8

(2.8)

(2.0)

15.4

(3.8)

11.6

0.4

12.0

13.7p

13.7p

0.5p

0.5p

Other comprises: movements in deferred and contingent consideration (£0.1m credit within total administrative expenses); finance costs on deferred and contingent 
consideration (£0.1m cost within total finance expenses); and GMP equalisation (£0.3m cost within total administrative expenses).

Headlam Group PLC  Annual Report and Accounts 2021

29

OverviewCorporate GovernanceStrategic ReportFinancial StatementsBUSINESS MODEL

BUSINESS MODEL

 provides the distribution channel between suppliers 
 and customers

INPUTS

Suppliers
We work with suppliers across the 
globe who manufacture a diverse 
range of floorcovering products, 
and provide them with an 
unparalleled route to market 
for their products.

Sales
Our extensive customer base 
spans both the residential and 
commercial sectors, with each of 
our businesses having their own 
trade brand and sales team to 
maximise customer reach.

Customer Service
Our service proposition is centred 
on supporting and assisting our 
customers’ growth, including 
through providing the broadest 
product offering, unparalleled 
product knowledge and nationwide 
delivery and collection.

Processing
Our ability to process a high 
volume of orders is enabled by our 
extensive distribution network, and 
long-established processes and 
material handling expertise.

Delivery
Following years of considerable 
investment, we have an extensive 
distribution network across the UK 
and certain Continental Europe 
territories which enables nationwide 
delivery and/or collection.

30

Headlam Group PLC  Annual Report and Accounts 2021

Y

R

E

D E LI V

SU

P

P
LIE

Delivering 
long-term value for all 
stakeholders

P
R
O
C

E

S

S

I

N

G

CUSTOMER  S E R V I C E

R

S

S
E
L
A
S

OUTPUTS

Suppliers
Suppliers benefit from the most cost efficient and 
effective route to market for their products. Utilisation of an 
outsourced distribution channel enables them to focus on 
manufacturing, benefit from sales expertise and support, 
and reduces the costs associated with distribution.

Headlam works in partnerships with suppliers to market 
their products, increase supply chain efficiencies, and 
address sustainability issues (including changes in 
regulation / legislation) (See ESG Report on page 44).

Customers
Customers benefit from marketing and technical 
support, extensive product offering, nationwide delivery, 
trade counter and collection service.

Headlam is continually looking at improving its service 
propositions for the benefit of its customers, including 
tailored solutions and making dealings quicker and more 
effective (see Strategy in Action on page 10).

People
People benefit from the Company’s focus on supporting 
and investing in its people, and the provision of a safe and 
inclusive working environment.

Headlam is focused on cultural development to better 
support its people, and making improvements to rewards 
and benefits (See People on page 49).

Shareholders
Shareholders benefit from the Company’s strong 
corporate governance and financial controls, and proven 
track-record in providing dividend income.

Headlam is delivering on its strategic objectives to improve 
both operational and financial performance, and is focused 
on the development of its ESG Strategy to further enhance 
the long-term sustainability of the Company.

Headlam Group PLC  Annual Report and Accounts 2021

31

OverviewCorporate GovernanceStrategic ReportFinancial StatementsLike-for-like*  
revenue growth

Gross profit  
margin

Underlying**  
selling,  
general and 
administrative 
costs

Underlying**  
operating  
profit margin

KEY PERFORMANCE INDICATORS

The Board believes these Key Performance Indicators (’KPIs’) provide a comprehensive and relevant list of measurements with which to assess the Company’s 
financial, operational and social performance towards the achievement of its strategy. Commentary on the Company’s use of Alternative Performance 
Measures (‘APMs’) alongside International Financial Reporting Standards (‘IFRS’) Measures is given within the Financial Review on pages 19 to 29, and below.

The financial results for 2020 and 2021 represent continuing operations only and exclude the contribution from the Swiss business, Belcolor AG, in 
2020 and 2021, following its disposal in May 2021.
FINANCIAL 

Measurement

Why it’s important and relevant

Allows a consistent measure of year-on-
year performance.

Performance  
(3 years)

Initiatives and actions 
for improvement

16.3%

Organic revenue growth is a key strategic 
objective with specific projects to support 
its delivery (see Strategy on page 8 and 
Strategy in Action on page 10).

0.7%

(17.2)%

Year-on-year revenue 
growth, expressed as a % 
and adjusted to normalise 
currency and for consistent 
working days, for businesses 
making a full year’s 
contribution.
APM1

Measured as a % of revenue.

Shows the effectiveness of gross profit 
generation from revenue

2019 2020

2021

31.9%

30.8%

33.0%

Ongoing pricing discipline, and product 
ranging.

Measured as a % of revenue.

Shows how effective the Company is at 
converting gross profit into operating 
profit. Underlying** is used to show the 
underlying performance of the business 
without exceptional costs / items.

APM1

Measured as a % of revenue.

APM1

Shows the effectiveness of sustainable 
operating profit generation from revenue. 
Underlying** is used to show the 
underlying performance of the business 
without exceptional costs / items.

Statutory basic 
earnings/(loss) 
per share (’EPS’)

Profit after tax divided by 
average weighted number 
of shares.

Shows the level of profit per share 
attributable to shareholders.

Return on capital 
employed  
(’ROCE’)

Measured as underlying** 
operating profit as a % of 
capital employed.

APM1

Cash conversion Measured as a % of 

operating profit.

Demonstrates the relative level of profit 
generated by the capital employed. 
Underlying** is used to show the 
underlying performance of the business 
without exceptional costs / items.

Cash conversion measures the success 
of the Company in converting operating 
profit to cash, which underpins the 
quality of the earnings and reflects 
the effectiveness of working capital 
management.

APM1

2019

2020 2021

27.8%

27.5%

26.0%

Restructuring activities, and focus on 
operating efficiency to ensure cost 
increases remain below revenue growth. 

2019

2020

2021

5.9%

5.6%

3.0%

2019 2020 2021

34.0p

23.5p

(20.7)p

2019

2020

2021

20.3%

21.7%

9.1%

2019

2020

2021

146%

59%

(580)%

2019

2020 2021

Business change strategy improving 
operating and financial performance (see 
Chief Executive’s Review on page 15).

In-line with statutory profit performance.

Focus on efficient use of capital. May be 
offset in the short-term by investment 
in the network (estate and systems) with 
period of maturity i.e. trade counter roll-
out (see Strategy in Action on page 10).

Should typically be held above 90% to 
ensure profit growth is cash generative. 
It is anticipated that the focus on 
improved inventory management and 
hence inventory turn will also lead to 
improvements in cash conversion %.

32

Headlam Group PLC  Annual Report and Accounts 2021

1  Commentary on the Company's use of these APMs is given within the 
Financial Review on page 26

NON-FINANCIAL

Inventory turn

Employee  
retention

Reportable  
incidents  
(’RIDDOR  
Reports’)

Recycled  
packaging

Deliveries  
per commercial 
vehicle

Measurement

Why it’s important and relevant

Annual ratio measured by 
comparing cost of goods 
sold during the financial 
period with the average 
annual inventory level (using 
averaged data points at 1 
January, 30 June and 31 
December). 

Retention measures the 
ability to retain employees in 
the current year compared 
with previous years. 
Measured as a percentage 
of employees retained in 
the Company between 
1 January and 31 December.

Reporting of Injuries, 
Diseases and Dangerous 
Occurrences Regulations 
2013. These regulations 
require employers, the 
self-employed and those 
in control of premises to 
report specified workplace 
incidents. 

Use of recycled polythene 
for protective plastic 
packaging needs across the 
Company’s UK locations. 
Measured as % of the 
Company’s total UK volume 
per annum.

Average deliveries per 
commercial vehicle per day 
in area following Transport 
Integration (delivery 
consolidation) project 
implementation (against 
2019 all deliveries average 
prior to implementation).

A higher inventory turn is an indicator of 
efficient revenue generation, reduced 
risk of inventory obsolescence and more 
effective utilisation of distribution centre 
capacity.

Retention demonstrates the Company’s 
ability to retain employees. The 
Company’s is to continue developing 
a cultural ethos which attracts and 
retains the best talent in order to ensure 
valuable workforce knowledge is retained 
to support delivery of the strategic 
objectives and reduce the substantial 
costs involved in hiring and training 
employees.

By measuring reportable injuries, it is 
possible to benchmark and identify any 
deficiencies in the Company’s processes, 
allowing continuous improvement in 
health and safety standards in control of 
premises to report specified workplace 
incidents.

Protective plastic packaging is one of 
the main areas of waste arising from 
the Company’s operations. By utilising 
recycled polythene, the Company 
mitigates its impact on the environment.

The Transport Integration project results 
in more deliveries per commercial vehicle 
which reduces the Company’s impact 
on the environment through a reduced 
number of vehicles needed to serve local 
areas.

Performance  
(3 years)

Initiatives and actions 
for improvement

3.6x

3.4x

3.7x

2019

2020

2021

82%

73%

72%

Automated stock reordering system 
utilised across all sites. Product 
purchasing more aligned to customer 
demand, with focus on fastest-moving 
products.

Move strategic group-level approach to 
product purchasing and ranging. This will 
reduce the number of SKUs and improve 
inventory turn.

Focus on people and culture, including 
investing in people through training and 
enhanced reward / benefits (see ESG 
Report on page 44).

2019

2020

2021

23

19

12

2019

2020

2021

96%

95%

86%

Implementation and embedding of 
the recommendations arising from 
a commissioned independent audit. 
Dedicated health and safety team 
enhancing cultural awareness, with 
regular audits (see ESG Report on page 
44).

Group procurement approach in place 
for all UK sites to be using regranulated 
polythene packaging manufactured from 
100% recycled polythene.

2019 2020 2021

16

15

12

Completion of the roll-out of the 
Transport Integration project, and 
continuous improvement.

2019

2020

2021

* 

 Like-for-like revenue is calculated based on constant currency from activities and businesses 
that made a full contribution in both the 2021 and the comparator year(s), and is adjusted for 
any variances in working days.

** 

 Underlying is before non-underlying items, which includes i) amortisation of acquired 
intangible assets, ii) impairment of goodwill and intangible assets, iii) impairment of property, 
plant and equipment and inventory (following a fire) iv) property disposal profit, and v) business 
restructuring costs.

Headlam Group PLC  Annual Report and Accounts 2021

33

OverviewCorporate GovernanceStrategic ReportFinancial StatementsRISK MANAGEMENT, PRINCIPAL RISKS AND UNCERTAINTIES

Overview
During the year the Board carried out a robust 
assessment of the emerging and principal risks 
facing the Company, including those that would 
threaten its business model, future performance, 
solvency or liquidity. 

The table on pages 36 to 38 summarises the 
Principal Risks, not in order of significance, which 
the Board considers could have a material impact 
on the Company’s reputation, operations or 
financial performance. 

The Risk Heat Map shows the Board’s assessment 
of the level of risk for each of these Principal Risks as 
of the date of this Annual Report and Accounts. The 
change in the level of risk for certain of the Principal 
Risks as compared with the 2020 Annual Report and 
Accounts, as detailed on the Map, is judged against 
the events of the year, both macro and micro, and 
takes into account events specific to the Company 
and the mitigating actions detailed in the table on 
pages 36 to 38.

No new Principal Risks have been identified. The level 
of risk of two Principal Risks is considered to have 
changed. Additionally, the previously titled ‘Supply 
Chain (incorporating Brexit)’ risk has been renamed 
‘Supply Chain’ reflecting the passage of time since 
Britain’s exit from the EU and the limited disruption 
to product flow from the EU experienced by the 
Company as a consequence. 

34

Headlam Group PLC  Annual Report and Accounts 2021

Risk Governance
Risk is encountered as part of the pursuit of the Company’s strategic 
objectives as detailed on page 9 which are established to create long-
term value for all its stakeholders. The Board has overall responsibility for 
the stewardship of risk management and for ensuring that the Company 
maintains the appropriate level of risk management to support the 
achievement of its strategic objectives. The Principal Risks faced by the 
Company could have a material adverse effect on its business, financial 
performance, or reputation, either alone or in combination, so the 
management of such risks through appropriate review, monitoring and 
control is important to the Company’s long-term sustainable success. 
Changes to the trading environment can also affect the likelihood and 
impact of risks and may give rise to new risks. 

Risk Monitoring Structure

Risk Identification

Risk Management

Board

Audit  
Committee

Nomination 
Committee

Remuneration 
Committee

e
c
n
a
r
u
s
s
a

l

a
n
r
e
t
x
e
t
n
e
d
n
e
p
e
d
n
I

Executive Risk Committee

Senior Leadership Team

Group functions

Business management

Assesses strategic risks identified 

Overall responsibility for corporate 

by management capable of 

governance, internal control and 

threatening the business model, 

risk management and for setting 

future performance, solvency or 

risk appetite taking into account 

liquidity in the context of the 

Company’s strategy and the 

the expectations of stakeholders 

and feedback received from 

interests of stakeholders and 

engagement activities.

market context.

Audit Committee receives updates 

from Executive Risk Committee 

on key risks (including information 

security and cyber risks) and 

assesses adequacy of controls and 

risk classification and identification 

processes.

Other Committees consider risk 

management as it relates to their 

role and priorities.

Assesses risks and mitigating 

Reviews operation and design of 

controls using a specified scoring 

internal controls to ensure risks 

system based on likelihood and 

remain within appetite.

impact and reports into the Audit 

Committee.

Use knowledge of best practice, 

Responsible for ensuring that risk 

business and market in which we 

management is embedded within 

operate to assess changes in 

key risks.

the business and appropriate 

actions are taken to manage risk.

Applies local knowledge to identify 

Applies local knowledge to identify 

and assess operational risk.

and assess operational risk.

 
 
The Board is supported in its risk management responsibilities and in 
reviewing the effectiveness of the risk management framework by the 
Audit Committee and the Executive Risk Committee. 

The Executive Risk Committee is advised by an external risk 
management specialist, and meets quarterly to assess the centralised 
risk register, the adequacy of and any changes in controls, and to 
undertake continuous identification of emerging risks. During 2021, the 
Executive Risk Committee expanded its remit to include monitoring of 
ESG risks and consideration of risk appetite in relation to the Company’s 
Principal Risks. The work of the Executive Risk Committee is considered 
by the Audit Committee at each of its four scheduled meetings, and 
informs the Audit Committee’s risk management discussions which 

include annual review of the risk management framework and oversight 
of internal and third-party assurance relating to the Principal Risks and 
over key financial controls. Setting risk appetite and consideration of 
strategic and emerging risks is performed by the Board. In line with good 
governance, the Board carries out an assessment of the Company’s 
Principal Risks and Uncertainties and identifies any emerging risks, at 
least annually. 

The Audit Committee, on behalf of the Board, also monitors the 
Company’s system of risk management and internal control and 
conducts a review of its effectiveness at least once a year. The review 
entailed detailed consideration of the current risk assurance framework 
and planned adjustments for 2022. Detailed discussion also took place 
on the Company's risk and mitigating actions.

Risk Monitoring Structure

Risk Identification

Risk Management

Board

Audit  

Committee

Nomination 

Committee

Remuneration 

Committee

e

c

n

a

r

u

s

s

a

l

a

n

r

e

t

x

e

t

n

e

d

n

e

p

e

d

n

I

Executive Risk Committee

Senior Leadership Team

Group functions

Business management

Assesses strategic risks identified 
by management capable of 
threatening the business model, 
future performance, solvency or 
liquidity in the context of the 
Company’s strategy and the 
interests of stakeholders and 
market context.

Assesses risks and mitigating 
controls using a specified scoring 
system based on likelihood and 
impact and reports into the Audit 
Committee.

Overall responsibility for corporate 
governance, internal control and 
risk management and for setting 
risk appetite taking into account 
the expectations of stakeholders 
and feedback received from 
engagement activities.

Audit Committee receives updates 
from Executive Risk Committee 
on key risks (including information 
security and cyber risks) and 
assesses adequacy of controls and 
risk classification and identification 
processes.

Other Committees consider risk 
management as it relates to their 
role and priorities.

Reviews operation and design of 
internal controls to ensure risks 
remain within appetite.

Use knowledge of best practice, 
business and market in which we 
operate to assess changes in 
key risks.

Responsible for ensuring that risk 
management is embedded within 
the business and appropriate 
actions are taken to manage risk.

Applies local knowledge to identify 
and assess operational risk.

Applies local knowledge to identify 
and assess operational risk.

RISK HEAT MAP

High

4

6

7

1

3

2

9

8

5

High

= 2020

= 2021

Low

Impact

1  Market demand
2  Competitor risk
3   IT resilience and cyber 

security
4  People
5  Health and safety

6  Supply chain
7  Legislation and regulation
8  Environmental 

(incorporating climate 
change)

9  Change and decision making

Headlam Group PLC  Annual Report and Accounts 2021

35

d
o
o
h

i
l

e
k
L

i

58OverviewCorporate GovernanceStrategic ReportFinancial Statements 
 
PRINCIPAL RISKS AND UNCERTAINTIES

Increased

Decreased

Unchanged

Area of risk

Potential impact 

Mitigating actions

Risk  
change

1

Market 
demand

Market demand for products 
supplied by the Company 
is typically influenced by 
economic conditions, and 
consumer and business 
confidence.

Customer ordering and 
interaction preferences 
continue to evolve, with a 
range of preferences across 
different customer groups. 

2

Competitor
risk

The emergence of a 
competitor or market 
disruptor with a strong 
business model could 
undermine the Company’s 
growth and financial 
performance.

The Company closely monitors market activity on a daily basis at both an individual business and 
Company level. This visibility allows the Company to take prompt action in response, including in 
the areas of sales activity, inventory position, and cash management.

One of the Company’s strategic objectives is to broaden its presence in the industry through 
growing in underweight product categories, customer groups and market segments which will 
allow it to capture an increased proportion of overall market demand.

The Company closely monitors market activity on a daily basis at both an individual business and 
Company level. A KPI dashboard and balanced scorecard was introduced in 2021 providing detailed 
insight into the performance of each business on a standalone and comparative basis. This visibility 
allows the Company to take prompt action in response at both a regional or group level, including in 
the areas of sales activity, operational efficiency, inventory position, and cash management. 

The Company’s Strategy (page 9) details its activities, particularly in the areas of i) ‘Organic Revenue 
Growth’ (capturing a larger share of the marketplace); ii) ‘Modernisation and Digitalisation’; and iii) 
‘Customer Service’, that will enable it to mitigate and outperform any variances in market demand, 
including any caused by COVID-19. 

The Company seeks to sustain its competitive position by maintaining close relationships with 
its supplier and customer base, and continually improving its customer service propositions. The 
Company has increased its customer engagement and feedback activities to have greater insight 
into customer preferences to ensure its service proposition and offering remains competitive. 

Through the ‘Modernisation and Digitalisation’ objectives of its Strategy, the Company has 
introduced a curated suite of digital products to provide a competitive advantage. Additionally, the 
Company is increasing the investment in its network and systems to improve operating efficiency 
and performance both internally and for customers.

Given its importance, any 
prolonged system failure has 
the potential to adversely 
affect business performance.

3

IT resilience 
and  
cyber security

Investment in IT is increasing year on year, with an ongoing investment programme incorporating 
spend on infrastructure and IT security to underpin the Company’s resilience. 

All critical recommendations arising from an independent security assessment following a cyber 
incident in 2020 have been completed. No formal regulatory action was taken by the Information 
Commissioner’s Office as a result of the incident (notwithstanding their right to revisit the matter if 
anything further comes to light). 

A further independent security assessment of IT systems (penetration testing) was conducted 
in 2021 with no material actions recommended. Penetration testing is now being conducted 
annually. All servers and PCs have 24-hour Alert Logic monitoring. 

On line employee training using a third-party has been rolled out across the group, including 
monthly training to increase employees’ ability to identify and reduce cyber security risks. 

Board briefings on IT resilience and cyber security have increased, with three specific briefings 
by senior management in 2021. This will increase to four in 2022. The two new Non-Executive 
Director appointments during 2021 have enlarged the Audit Committee which has direct oversight 
of IT resilience and cyber security, and have added additional knowledge and experience.

36

Headlam Group PLC  Annual Report and Accounts 2021

Area of risk

Potential impact 

Mitigating actions

Risk  
change

4

People

An inadequate pool of suitably 
qualified and motivated 
people can disrupt business 
development, customer 
service and undermine the 
Company’s ability to deliver on 
its strategy. 

The Company is focused on improving the support to its workforce, including through cultural 
development, engagement, and review of rewards and benefits. During 2021, ‘Values and 
Behaviours’ and ‘Leading through Change’ workshops were rolled out across the group, as well as 
conferences and training held on projects forming part of the Strategy (page 8). Enhancements 
to rewards and benefits have been implemented from the beginning of 2022 along with a locally 
focused community programme. Information is given within the ESG Report (page 44).

5

Health and 
safety

If the Company were to 
breach health and safety 
laws and/or regulations it 
could have a material adverse 
effect on reputation, business 
performance and the welfare 
of its people.

6

Supply chain

7

Legislation and 
regulation

The Company operates an 
international supply chain, with 
purchases made across EU 
borders. There are numerous 
regulations, and ongoing 
changes to regulation. 

Product supply issues 
resulting from upstream raw 
material shortages, like those 
experienced during 2021, may 
impact the Company’s ability 
to service customers. 

Additionally, any wrongdoing 
found in its supply chain could 
cause serious reputational risk 
for the Company and loss of 
stakeholder support.

Failure to comply could 
cause reputational harm 
and lead to serious civil or 
criminal proceedings, causing 
disruption to the Company’s 
operations and leading to 
financial loss.

Recruitment, training and development are aimed at ensuring the Company has suitably skilled and 
qualified people to meet the current and future operational needs of its businesses. The Company 
has improved its retention and succession plans further in 2021, particularly in job categories 
where recruitment has become more competitive. Additionally, the Company is focused on 
developing its Diversity, Equity and Inclusion strategy. See People on page 49.

Health and safety is a standing agenda item at Board Meetings. The Company has implemented 
the recommendations arising from a commissioned independent audit, and continues to enhance 
cultural awareness throughout the group including through its dedicated health and safety team 
and regular audits. ISO 45001 audits have been undertaken across all the UK’s main sites as part of 
the Company’s ongoing certification. 

Further information on health and safety is given within the ESG Report (page 44). 

As a result of the actions taken, the level of risk has been judged to have decreased.

The Company has long standing partnerships with a diverse supplier base across the globe, 
and low supplier concentration. Additionally, the Company typically holds a significant inventory 
position which would fulfill customer demand for a relatively long duration if there were supply 
chain issues. 

During 2021, the Company worked closely with its suppliers on product availability, and was able to 
largely mitigate the industry wide supply issues and associated inflationary pressures, and maintain 
its inventory position, 

In 2021, the Company commenced an engagement programme with key suppliers, including 
consideration of upcoming changes to regulation, and engaged an independent party to conduct a 
full Supply Chain Risk Assessment commencing early 2022. 

The Company manages its obligations through a framework of policies and procedures and, where 
appropriate, engages the services of specialist third-party advisers which helps to support the 
assurance process. See Audit Committee Report page 92.

During 2021, an on line compliance training portal was implemented with courses related to Anti-
Bribery, Modern Slavery and Human Trafficking, Cyber Security and Social Media Awareness being 
rolled out to appropriate staff members. Further courses will be rolled out 2022. 

Headlam Group PLC  Annual Report and Accounts 2021

37

OverviewCorporate GovernanceStrategic ReportFinancial StatementsPRINCIPAL RISKS AND UNCERTAINTIES

Increased

Decreased

Unchanged

Area of risk

Potential impact 

Mitigating actions

Risk  
change

8

Environmental 
(incorporating 
climate 
change)

Ineffective response 
and management of the 
Company’s and overall 
industry’s impact on the 
environment and climate 
change could lead to: 
accelerating climate change; 
reputational damage; loss of 
stakeholder support; reduced 
demand for products and 
financial performance; and 
financial penalties.

 Since the publication of its first ESG Strategy Report in May 2021, which set out initial focuses and 
broader ambitions in sustainability and ESG, the Company has focused on its development and 
provided updates on its actions, including in the area of the environment, namely how it will:

i) 

reduce its contribution to Greenhouse Gas (‘GHG’) emissions and climate change;

ii)  become a more sustainable business; and

iii) 

 increase the sustainability of the overall floorcoverings industry through engagement and 
example, and support the future transition to a circular economy.

Full details are given within the ESG Report (page 44), which includes the Company’s Task Force on 
Climate-related Financial Disclosures (‘TCFD’).

The Board has primary oversight of ESG, including environmental approach and actions.

Given the increasing regulation / legislation in relation to the environment, and increased 
focus on climate change (including regulatory disclosures in relation to climate-related risks 
and opportunities), the level of risk has been judged to have increased. 

9

Change and 
decision 
making

The Company has been 
implementing a business 
change strategy across the 
group, which has increased 
the level of change and 
decision making in the 
organisation. This change 
strategy must be sustained 
without impact on underlying 
business performance.

Certain projects under the business change strategy were largely enacted during 2021, with others 
becoming more embedded across the group and ‘business as usual’. 

During 2021 ‘Leading through Change’ workshops were rolled-out across the group, as well as 
conferences and training being held for employees on strategic projects. Additionally, expertise 
was brought into the group to support existing employees and project implementation. There has 
been an increased focus on internal communications, and also regular communication with other 
stakeholder groups effected by proposed and implemented changes. See further information 
within Stakeholder Engagement and Section 172 Statement on page 42. 

The Board has direct oversight of strategy, and the projects supporting its delivery, with the new 
Board appointments during 2021 increasing oversight and adding additional expertise.

Emerging Risks 
Of the emerging risks facing the Company, only one has been assessed as being of any significance, ‘Impact of digitalisation’, albeit not currently 
material and not judged in any way a Principal Risk. The ‘Impact of digitalisation’ refers predominately to changes in end-consumer ordering 
preferences and their use of online only retailers instead of the Company’s more traditional customer base. However, online only retailers make up 
a very small proportion of the market, and this is not anticipated to increase materially due to the technical expertise needed to assess and fit the 
majority of floorings, and end-consumers wishing to interact and physically see products before engaging with a third-party to fit their flooring.

38

Headlam Group PLC  Annual Report and Accounts 2021

VIABILITY STATEMENT

Background
Provision 1 in line with Principle C of the UK Corporate Governance 
Code 2018 requires the Board to assess the risks to the sustainability 
of the business model and delivery of strategy, and whether these have 
been considered and addressed. This statement sets out, in overview, 
that assessment.

A period of three years, to 31 December 2024, was chosen for the 
purpose of the viability assessment, consistent with prior years and 
consistent with the Company’s three year rolling strategy plan, which 
includes investment opportunities and which is used to evaluate liquidity.

Scenario B – Economic Crisis
Scenario B is modelled on the basis of a V-shaped economic crisis and 
then recovery, similar to the overall impact of COVID-19 observed in 2020 
and 2021, such that revenues decrease 15% year-on-year followed by a 
recovery in following years. The majority of the 2022 decline is modelled to 
be recovered in 2023, with year-on-year revenue growth of 13%, and the 
remainder recovered in 2024. 

In this scenario, even in the absence of any significant mitigating actions, 
the Group continues to operate within its current banking facilities, as 
detailed below, and the covenant restrictions set out therein. 

Sensitivity Analysis
Reporting on the Group’s viability requires the Board to consider those 
principal risks that could impair the solvency and liquidity of the Group. 
In order to determine those risks, the Board considered the groupwide 
principal risks as set out in the Risk Management, Principal Risks and 
Uncertainties section on page 34. 

In light of the Group’s competitive position, corporate governance 
controls, mitigating actions and factors within its control, it is the  
Board’s opinion that it is unlikely that any of the individual risks other 
than market demand could compromise the Group’s viability in the 
assessment period. 

The identified principal risks included that related to environmental 
(including climate change). It is the Board’s opinion that environmental 
risks are unlikely to compromise the Group’s viability over the assessment 
period, including due to the timing of any new potential legislation, or 
significant changes in consumer preferences towards more sustainable 
products that cannot be mitigated by the Company reflecting this in its 
product offering. The actions the Company is taking in relation to the 
environment are detailed on page 38. 

In respect of market demand the key risk relates to periods of economic 
recession that create reduced consumer and business confidence which 
could result in a significant reduction in demand for the Group’s products. 

The Board considers that there are two severe but plausible scenarios 
which have the potential to threaten the viability of the Group: a 
sustained recessionary environment, characterised by a long period of 
underperformance throughout the assessment period; and an economic 
crisis with a sharp decline in demand in the first year before a recovery. 

Scenario A – Sustained Recessionary Environment
Scenario A is modelled on the basis that there is a sustained recessionary 
environment in both the UK and Continental Europe such that revenues 
in 2022 decline 4.0% compared with 2021 and then remain flat during 
2023 and 2024. This scenario is judged severe against a base model that 
assumes growth over the assessment period.

In this scenario, even in the absence of any significant mitigating actions, 
the Group continues to operate within its current banking facilities, as 
detailed below, and the covenant restrictions set out therein. 

Reverse Stress Test
The Directors have also considered a less likely, not plausible, more 
severe scenario where the Company experiences a revenue year-on-
year decline of 23% in 2022 (reverse stress test). In 2020, when the 
Company had COVID-19 related temporary closures of operations, 
revenue in the year only declined 15% against 2019. In this scenario, 
the Group continues to operate within its current banking facilities, 
as refinanced on 17 January 2022 and detailed below, and covenant 
restrictions. However, should the reduction in revenue be greater than 
this, the Board would need to take mitigating actions to remain within its 
banking covenants.

Mitigating actions, which are within the Board and management’s control, 
include a reduction in the cost base to better align it with market demand 
and revenue performance, suspension of ordinary dividend(s), and a 
freeze on non-critical capital spend. These actions are not included in any 
of the scenarios modelled, but were effectively implemented during 2020 
following the initial impact of COVID-19. 

Banking Facilities and Headroom
As at 31 December 2021, the Company had a net funds position 
excluding lease liabilities of £53.7 million, and had total banking facilities 
available of £104.8 million, including £76.6 million of committed facilities, 
and of which £97.3 million was undrawn.

On 17 January 2022 the Company refinanced and extended its banking 
facilities, which now expire in October 2026. At 2 March 2022, the Company 
had total banking facilities available of £110.5 million, including £81.5 million of 
committed facilities, and of which £109.7 million was undrawn. Cash outflows 
relating to the final ordinary dividend payment in May 2022 of £7.3 million and 
surplus capital return as detailed in page 18 will reduce the net funds position 
by a total of £37.3 million.

Based on the financial impact of the scenarios analysed and associated 
mitigating actions that are either in place or could be implemented, the 
Board has been able to conclude that the Company will be able to operate 
within its existing bank covenants and maintain sufficient bank facilities to 
meet its funding needs over the three-year assessment period.

Confirmation of Longer-Term Viability
Based on the results from these scenarios, and having considered the 
available mitigating actions, the Board can have a reasonable expectation 
that the Group will be able to continue in operation and meet its liabilities 
as they fall due over the three-year period of this assessment. This 
longer-term assessment process supports the Board’s statements on 
both Viability and Going Concern.

Headlam Group PLC  Annual Report and Accounts 2021

39

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSTAKEHOLDER ENGAGEMENT  
AND SECTION 172 STATEMENT

Introduction
The Directors of the Company are required by Section 172 of the 
Companies Act 2006 to act in a way that promotes the success of the 
Company for the benefit of stakeholders as a whole and in doing so, they 
must also have regard to wider expectations of responsible business 
behaviour, specifically: 

•  the likely consequences of any decision in the long term; 

•  the interests of the Company’s people; 

•  the need to foster the Company’s business relationships with 

suppliers, customers and others; 

•  the impact of the Company’s operations on the community and the 

environment; 

•  the desirability of the Company maintaining a reputation for high 

standards of business conduct; and 

•  the need to act fairly as between members of the Company.

Key stakeholders and stakeholder engagement
The Board understands the importance of engagement with its key 
stakeholders as only through engagement can it truly understand their 
needs and concerns to support its decision making, and the likely impact 
of those decisions on each stakeholder group. The Company uses a 
variety of methods to engage, both formally and informally, believing that 
much can be gained from personal interaction. 

The Board acknowledges that situations may arise where stakeholder 
groups have conflicting priorities. In these circumstances the Board 
seeks to understand the needs and priorities of each group, and assess 
them individually and collectively from the perspective of achieving 
its strategic objectives and the long-term sustainable success of the 
business.

The Board considers the stakeholders most relevant to the Company’s 
Business Model (page 30) and delivery of its Strategy (page 8) to be (in 
no particular order): its people; customers; suppliers; and shareholders 
(collectively the ‘key stakeholders’). 

People
The knowledge, expertise and commitment of the Company’s 
people supports the customer service proposition, and ultimately the 
profitability and success of the business. The methods the Company 
uses to engage with its people is detailed within the ESG Report (page 
44). The Board receives regular updates from these engagements at 
Board Meetings, including from the Employee Forum which has Board 
representation. Additionally, Board members engage in more informal 
site visits, where they interact with the Company’s people to understand 
their views in person. 

Customers 
Customers are at the heart of the Company’s business as without 
them there would be no business to operate. Through providing 
customers with market leading service and solutions, the Company is 
best placed to achieve long-term sustainable growth. The methods the 
Company uses to engage with its customers include regular customer 
surveys, focus groups, and dedicated customer teams. The results of 
these engagement methods are reported to the Board for their wider 
understanding and decision making process. 

Suppliers 
The Company’s relationships with suppliers are key to ensuring the 
Company can supply the right product at a competitive price in a timely 
manner to meet its customers’ needs. The methods the Company 
uses to engage with its suppliers is detailed within the ESG Report (page 
44) and the Company’s Modern Slavery Statement (available at www.
headlam.com), and includes physical meetings at both the Company’s 
and supplier’s sites. In 2021, the Company engaged with suppliers on 
a number of key areas, including: joint business plans and supply chain 
efficiencies; changes to regulation (including upcoming); sustainability 
ambitions; and supply chain risk assessment.

Shareholders 
Shareholders own the Company through their ownership of shares in the 
Company. It is important that the Board is aware and evaluates their views 
on the operation, and strategic and corporate objectives, of the Company. 
The methods the Company uses to engage with its shareholders is 
detailed with the Corporate Governance Report (page 62).

Engagement on Key Strategic Decisions
Detailed in the table on pages 41 and 42 are, in the Board’s opinion, the 
top six key strategic decisions taken in the year; the strategic rationale for 
those decisions; how the Company engaged with and sought to consider 
the key stakeholders most directly impact; and outcomes. The Board, 
together with the Executive Team, has responsibility for setting strategy 
and monitoring its delivery.

All the key strategic decisions were considered at Board level, and taken 
to support delivery of the Company’s Purpose and Strategy (page 8) and 
which can be encapsulated by the fundamental aims of:

•  Market leading customer service propositions 

•  Organic revenue growth outperformance against historic levels

• 

Improved operating efficiency, and achievement of stated 7.5% UK 
underlying operating margin run-rate in 2023

•  Supporting its people, including through cultural development, 

engagement, and investment.

40

Headlam Group PLC  Annual Report and Accounts 2021

P – People      C – Customers      S – Suppliers      Sh – Shareholders

Key strategic decision 
(no particular order)

Strategic rationale for 
decision

Key stakeholders most 
directly impacted

Organic Revenue 
Growth

Actively target a larger 
share of overall £3 billion* 
UK market

Board Changes

Changes and additions to 
the Board

C – Compelling and 
tailored service 
propositions for a larger 
proportion of the market. 
P – New teams and 
processes put in place  
to support delivery. 
Utilising an increased 
group approach to 
customer targeting.

All – The Company’s 
strategic and corporate 
objectives, and delivery of, 
impact all key 
stakeholders.

Presents significant 
organic revenue growth 
opportunities which have 
not previously been 
actively pursued. 
Opportunity to 
outperform.
To be delivered through 
various concurrent 
projects, including: 
multiple retailers 
targeting, trade counter 
network roll out, and 
digitalisation strategy.

To bring further skills on to 
the Board to increase the 
evaluation and oversight 
of the Company’s 
strategy and corporate 
objectives, and their 
timely delivery.
Independent search 
process instigated for a 
new Chief Executive to 
drive delivery of the 
strategy, and focus on 
maximising the 
opportunities available. 

Modernisation and 
Digitalisation

Modernisation of systems 
and processes, and launch 
of digital products

To improve servicing and 
offering to customers. 
Make operations more 
efficient, and lowering of 
the cost to serve.
Enhancement and launch 
of a curated suite of digital 
products to support 
revenue growth and 
provide competitive 
advantage. 

C – Benefit from more 
efficient way of doing 
business with the 
Company, with additional 
tools to support their own 
businesses.
P – New teams, systems 
and processes put in 
place to support the 
digital strategy.

Engagement with, 
and consideration of, 
those most impacted

Improved service 
propositions for all 
customer groups, 
including established 
groups. New app 
launched and trade 
counter ‘blueprint’ 
developed based on 
customer feedback.
Expertise brought in to 
provide support, with 
conferences and training 
on revenue growth 
projects.

Considered feedback 
from shareholders on 
Board composition, 
including most relevant 
skills and experience.
New Board members 
engaging with a wide 
variety of key stakeholder 
groups, including through 
Capital Markets Day held 
in 2021 and increased site 
visits.
Chief Financial Officer 
becoming Interim Chief 
Executive to ensure 
continuity.

Trialling, and user testing 
before launch(es), making 
changes based on 
customer feedback.
Expertise brought in to 
provide support, with 
conferences and training.

Outcome(s) 

Good feedback from both 
customers and the Company’s 
people.

Initial new customer wins in 
multiple retailers customer 
group. Good take up of app, 
and initial data confirming 
‘blueprint’ trade counters 
outperforming.

Two new independent 
Non-Executive Directors 
appointed, both with extensive 
executive experience leading 
growth and customer-led 
strategies.

Appointments assist in the 
continued development of 
internal controls, including risk 
management. 

Good customer feedback and 
take up of digital products.

See Chief Executive’s Review 
(page 15)

 *Source: LEK Consulting, 2020, calculated at distributors’ selling price and inclusive of sales direct from manufacturers 

Headlam Group PLC  Annual Report and Accounts 2021

41

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSTAKEHOLDER ENGAGEMENT  
AND SECTION 172 STATEMENT

Key strategic decision
(no particular order)

Strategic rationale for 
decision

Key stakeholders most 
directly impacted

ESG Strategy

Publication and 
implementation of a 
formalised ESG Strategy

To increase the 
sustainability of the 
Company to support its 
long-term success for the 
benefit of all stakeholders. 
To have an established 
approach to capturing 
opportunity and 
managing risk.
To remain a viable 
investment proposition.

Reward / Benefits 
and Culture 

Changes to certain 
rewards and benefits. 
Focus on delivering 
cultural development.

Restructurings

Both business and 
infrastructure 
restructurings. 
Associated headcount 
reductions.

Changes made, including 
to pension and bonus 
provisions, to: i) engender 
a more collaborative and 
‘group success’ approach; 
ii) create consistency and 
fairness across the group; 
and iii) move to best 
practice. 
Delivering cultural change 
will better support people, 
and the successful 
delivery of the strategy.

To improve the efficiency 
of the business, giving rise 
to cost savings and 
offsetting of cost inflation. 
Consolidation of delivery 
operations and network 
(including through 
property disposals).
Move effectively aligning 
headcount with seasonal 
trading patterns, and 
customer servicing 
requirements / 
preferences. 

Sh – Increasing 
sustainability and 
regulations likely to lead to 
ESG related increases in 
costs.
S – Sustainability 
requirements and new 
regulations likely leading 
to more complex 
operational dealings, but 
scope to deepen 
partnership approach.
P – i) Likely more complex 
operational dealings, ii) 
increasing training 
requirements, and iii) 
additional working 
environment 
considerations. 

P – Recent employee 
surveys and workshops 
signalled that feeling 
valued and rewarded was 
most important to the 
Company’s people. 
Additionally, it was felt 
there was an absence of 
communication. 
Any change to reward / 
benefits is an emotive 
subject for people.

P – People have been 
through a period of 
considerable change due 
to both implementation 
of the business change 
strategy and impact and 
consequences of 
COVID-19.

Outcome(s) 

Stakeholder groups signalling 
approval of the Company’s 
initial ESG strategy, and actions. 
However, certain groups 
requesting increased level of 
disclosure and target setting, 
as addressed in the ESG 
Report (pages 44 to 56)

Investment in internal 
communications, training and 
workshops.
Improvements to rewards / 
benefits coming into effect in 
2022 include: i) enhanced and 
harmonised holiday 
entitlement; ii) equal sick pay; 
and iii) cost of living pay 
increase.

No further restructurings 
currently anticipated under the 
business change strategy, with 
that communicated 
throughout the business.
Close dialogue with business 
leaders concerning their 
trading performances and 
resourcing requirements.

Engagement with, 
and consideration of, 
those most impacted

Consultation with both 
internal and external 
stakeholders on most 
material ESG issues.
Increased communication 
with all stakeholders on 
ESG matters, including 
suppliers on activity in 
relation to sustainability 
and regulation.
Increased training for 
people, and 
communications 
programme to explain and 
embed ESG throughout 
the business.

Consultation with 
affected people allowing 
for evaluation of 
feedback. Support and 
mitigation put in place for 
those most affected by 
changes.
Emphasis placed on 
communications, and 
utilisation of various 
channels including the 
‘Myhub’ employee 
engagement portal 
launched in 2021. 
‘Values and Behaviours’ 
and ‘Leading through 
Change’ workshops 
across the group.

External expertise and 
training / workshops to 
support people in relation 
to changes, including to 
delivery operations 
(‘Transport Integration’).
Consultation with people 
affected by restructurings, 
allowing for feedback to be 
evaluated.
Sought to fill existing 
vacancies, where possible, 
with those affected by 
restructurings.

42

Headlam Group PLC  Annual Report and Accounts 2021

P – People      C – Customers      S – Suppliers      Sh – Shareholders

 
 
MARKETPLACE

RESPONDING

to industry issues

KEY FEATURES OF THE 
MARKETPLACE IN 2021

Operating largely unafected by COVID-19 
Despite the ongoing impact of COVID-19 and related issues, including 
further lockdowns and closure of UK non-essential retail businesses from 
January to April 2021, the Company and its customer base managed to 
operate effectively throughout the year with minimal interruption. 

Headlam’s overall revenue performance in 2021 was remarkably 
unaffected by COVID-19, having rebounded strongly from the first 
half of 2020 which was significantly impacted by COVID-19, with a 
subsequent recovery to pre-pandemic levels. However, for Headlam and 
the marketplace generally, the commercial sector performed poorly and 
the Company’s overall revenue performance was maintained through a 
robust residential sector and inflationary environment (described below) 
helping to offset a persistently weak commercial sector. Commercial 
sector activity – characterised by larger-scale projects, longer lead-
times, and private / public subsidies – has a greater tendency to be 
deferred or meaningfully reduced due to economic backdrops or 
forecasts. Conversely, residential sector activity is largely comprised 
of a high volume of very small, mostly discretionary spend, orders by 
end-consumers. During 2021, the residential sector continued to be 
a beneficiary of COVID-19 as end-consumers continued to focus on 
home-improvements, albeit its positive performance softened in the 
second half of the year. 

Increased engagement on sustainability
The issue of sustainability became ever more prevalent and discussed 
within the industry during 2021 as participants increasingly focused 
on efforts to move themselves and the industry as a whole towards a 
more sustainable position. Headlam increased its engagement with 
all its stakeholders on sustainability matters and its specific ambitions 
(as detailed in the ESG Report on page 44). Due to the collaborative 
approach needed to support change in the industry, engagement 
with suppliers on sustainability is key, and the Company’s areas of 
engagement with suppliers during the year included: 

•  Changes in UK regulations (implemented and forthcoming) 

•  Promotion of sustainable products into the industry 

•  Environmental impact (emissions and recycling / product 

take-back schemes) 

•  Supply chain risk (including ensuring free from modern slavery and 

human trafficking) 

•  Joint business plans and improving supply chain efficiencies 

In relation to customers, feedback from Headlam’s bi-annual customer 
survey of which sustainability is a part continued to indicate that a 

large proportion of the market and customer base was yet to assign a 
premium to recyclable products, with low interest, particularly among 
residential sector customers, in paying a premium for sustainable flooring 
options. However, this is anticipated to change over the medium-term, 
with a steadily growing interest supported by changes in regulation and 
advances in technology reducing price points. 

Industry-wide supply issues 
Product supply issues as a result of upstream material shortages, some 
of which were caused or exacerbated by COVID-19 related issues, were 
a particular feature of the marketplace in 2021. These supply issues 
gave rise to significant double digit price increases for certain product 
categories. However, as is typical of the industry, these price increases 
are passed directly into the marketplace, with them being absorbed 
as demand for floorcoverings tends to be inelastic to price increases 
due to the relative infrequency of purchase by the end-consumer and 
proliferation of product at all price points. A positive of the inflationary 
environment was that it enabled Headlam to maintain its overall 
revenue performance in the year by offsetting volume weakness in the 
commercial sector. 

Through working closely with its suppliers on product availability, Headlam 
was able to largely mitigate the supply issues and maintain its inventory 
position. Having the broadest product offering in the marketplace is a key 
competitive strength, however, product duplication and proliferation is 
a feature of the industry, and leads to an unnecessarily large number of 
SKUs. During the last three years Headlam has been focused on improving 
the profile of its inventory to give it a greater source of competitive and 
financial advantage for the benefit of its stakeholders. This includes: 
reducing the proportion of slow-moving stock and associated risk of 
obsolescence; improving the capacity for and availability of fastest-
moving products; more efficient product category plans with suppliers; 
and more effective overall working capital management.

Headlam Group PLC  Annual Report and Accounts 2021

43

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
ESG REPORT 

TANGIBLE PROGRESS 

being made

Introduction
Headlam published its first ESG (Environmental, Social and Governance) 
Strategy Report in 2021, which outlined the Company’s initial 
sustainability ambitions. The following is the Company’s first full-form 
ESG Report. 

Through collaboration with its people and external stakeholders, the 
Company has identified three core focuses under its ESG strategy:

•  Reduce the Company’s contribution to greenhouse gas (‘GHG’) 

emissions and climate change; 

•  Become a more sustainable business, including through cultural 

development and by increasing oversight of ESG related risks and 
opportunities; and 

• 

Increase the sustainability of the overall floorcoverings industry 
through engagement and example, and support the future transition 
to a circular economy. 

Outlined on pages 46 to 48 are the Company’s actions to-date to 
address these focuses, with metrics, indicators, and targets provided 
to enable measurement of progress. The Company is committed to 
providing an update on ESG actions and future considerations on a bi-
annual basis, with a full-form update being published alongside Annual 
Report and Accounts. 

Foundational to the initiation and development of the Company’s ESG 
strategy was the Materiality Assessment which was first published in 
March 2021, and has been reviewed and updated for this Report (see 
page 45). It has identified the Company’s most material sources of ESG 
risk and opportunity (‘material issues’), and provided the platform for 
the Company to develop action plans against the issues and establish 
indicators to measure progress. Detail on the key material issues, and 
the current main actions and future considerations in relation to each, 
are given on pages 46 to 48 of this Report. Of the six key material issues, 
the Company is considered to have a high influence and / or operational 
control over three. During 2021, multiple actions were focused on these 
‘high influence’ issues alongside the progression of important scoping 
work on the other three issues where a collaborative approach with other 
industry participants is required to effect change (namely ‘End-of-life 
disposal’, ‘Supply chain risk’ and to a lesser degree ‘Emissions: internal’). 

Much has been done in the area of protecting and supporting the 
Company’s people, covering the broad spectrum of health and safety, 
cultural development, engagement, training, and rewards and benefits. 
Details are given within People on page 49, with diversity, equity and 
inclusion (‘DEI’) to be an area of prominent focus in 2022 as described on 
page 84.

Governance and Net Zero Ambition 
As detailed in the Company’s first TCFD disclosure on page 51, the 
Board has primary oversight and ultimate responsibility for delivery of 
the ESG strategy. Reflecting its importance, ESG is considered quarterly 
by the Board and during 2022 the Company is additionally proposing to 
establish an ESG Committee to assist with the more detailed aspects of 
its ESG agenda. 

Aligned with the commitment to developing the ESG strategy, the Board 
is pleased to announce within this Report a net zero emissions* ambition 
for 2035, a major milestone for the Company. In support of this, during 
2022 the Company will be undertaking associated transition planning 
work and next year’s full-form ESG Report will provide some detail on a 
costed transition plan. Interim targets will also be expanded upon within 
the Company’s bi-annual updates.

44

Headlam Group PLC  Annual Report and Accounts 2021

*Scope 1 and Scope 2

TANGIBLE PROGRESS 

being made

Materiality Assessment and Key Material Issues 
The Materiality Assessment below follows accepted reporting 
frameworks including SASB and the Global Reporting Initiative (‘GRI’). 
Changes to that published in 2021 are shown, with changes to the 
positioning of an issue reflecting a composite of likelihood and potential 
impact of ‘raw’ ESG risk (i.e. not considering risk mitigation actions 
undertaken by the Company during the last twelve months). The key 
material issues previously identified have not changed, and remain: 

1. Emissions: internal 
2. Health and safety 
3. End-of-life disposal 
4. Supply chain risk 
5. Governance 
6. IT resilience and cyber security 

One new issue of ‘Local communities’ has been added, although not 
ranked amongst the key material issues. The addition reflects both its 
importance and the Company’s intention to increase its actions in this 
area with a locally focused community programme to be implemented 
in 2022 which will build on the current Charitable Donations Policy 
which supports locally focused charitable giving and involvement. 
Further information is given on page 125. All of the issues identified by 
the Materiality Assessment continue to be monitored, and subject to 
various actions as appropriate, as part of the overall ESG strategy, with 
some of them described in this Report. 

High

Product 
packaging

Energy management

Management of 
chemicals in products

Fair business  
and complicance

Emissions: lifecycle

Governance

IT resilience  
and cyber 
security

Consumer behaviour

Supply 
chain risk

Emissions: internal

End-of-life disposal

Health and safety

Positioning

Unchanged

Changed

New

l

s
r
e
d
o
h
e
k
a
t
s

l

a
n
r
e
t
x
e
o
t
e
c
n
a
t
r
o
p
m

I

Training and education

Workforce culture

Diverse and equal opportunities

Labour practices and human rights

Local communities

Low

Importance to Headlam

Headlam’s current 
influence over issue

High

Moderate

Low

Key issue

High

Headlam Group PLC  Annual Report and Accounts 2021

45

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
 
 
Headlam’s current influence over issue

Positioning

High

Low

Moderate

Key ESG issue

Unchanged

Changed

Key Material Issues – Actions to Address

1. Emissions: internal (Captured under/as part of ‘Environmental’ Principal Risk)

GHG emissions from transportation activities (commercial and non-commercial fleet), and natural gas usage and electricity consumption 
at sites

Main actions

•  Transport Integration project resulting in more efficient delivery fleet (commercial vehicle) utilisation and associated 

reduction in fleet number 
Increasing the availability of plug-in hybrid and low emission vehicles across non-commercial fleet 

• 
•  Promotion of energy saving actions (‘good energy behaviours’) across the group 
•  Auditing of sites, and upgrading of sites with more energy efficient technologies and equipment 
•  Promotion of less carbon intensive ordering and delivery options (i.e. sales force realignment, online ordering, trade counter 

network. See Chief Executive’s Review on page 15) 

A full list of the Company’s actions in relation to reducing its internal emissions are given within its publicly available 
Environmental Policy (www.headlam.com)

Measurement 
of progress

•  Transportation (Scope 1) emissions¹ per £ of revenue (tCO2e) 

 p  2021: 33; 2020: 29; 2019: – 

•  Deliveries per commercial vehicle (see KPI on page 33) 
•  Target of 50% of non-commercial fleet plug-in hybrid or low emission by end of 2022 (2021: 13.5%)

Future 
considerations

Initial reduction target for internal emissions 

• 
•  Net zero emissions ambition for 2035, with associated transition planning work.
•  No viable options currently to move commercial fleet to electric powered vehicles, but will continue to actively monitor the 

situation

2. Health and safety (Captured under/as part of ‘Health and safety’ Principal Risk)

Safety and protection of its people, customers and necessary visitors to site. Best practice low accident rates, and leading occupational 
health 

Main actions

Implementing the recommendations arising from a commissioned independent audit 

• 
•  Enhancing cultural awareness, including through the dedicated health and safety team, training and regular audits 
• 
•  Removal from sale of certain hazard products
•  Progressing of work towards achieving ISO 14001 environmental accreditation 

ISO 45001 audits undertaken across all the UK’s main sites as part of the Company’s ongoing certification 

The Company’s risk mitigation actions in relation to health and safety are given within Principal Risks and Uncertainties on 
page 36. 

Measurement 
of progress

•  Number of incidents (‘RIDDORs’) (see KPI on page 33) 
•  Number of road traffic accidents (‘RTAs’) where ‘at fault’

 p  2021: 201; 2020: 197; 2019: 122 2

•  Target of achieving ISO 14001 environmental accreditation by Q1 2023

Future 
considerations

• 
Increasing number of mental health first-aiders at all main sites
•  Development of internal management performance measures 

1Defined as emissions from the Company’s UK distribution commercial vehicles. Scope 1 emissions published for the first time in 2020.

2From May 2019 when accident management was introduced.

46

Headlam Group PLC  Annual Report and Accounts 2021

3. End-of-life disposal (Captured under/as part of ‘Environmental’ Principal Risk)

Support the promotion of sustainable products, with associated reduction in industry waste. Through engagement and example, increase 
the sustainability of overall industry, and support future transition to a circular economy 

Main actions

•  Working with suppliers to promote more sustainable products into the industry, and increase awareness by the 

end consumer

•  Supporting and engaging with industry bodies and suppliers focused on the recyclability / recycling of floorcovering 

products, and reduction of floorcovering waste to landfill (including membership of Carpet Recycling UK and Recoflor) 

•  Bi-annual customer survey to better understand sustainability requirements and preferences
•  Using only recycled plastic packaging for product across operations (i.e. all locations using regranulated polythene packaging 

manufactured from 100% recycled polythene)

•  Reusing of other product protective packaging (poles and wooden pallets) 

A full list of the Company’s actions in relation to reducing its waste, and supporting increased sustainability in the 
floorcoverings industry, are given within its publicly available Environmental Policy (www.headlam.com) 

Measurement 
of progress

•  Recycled protective plastic packaging (see KPI on page 33) 
•  Launch of sustainable ‘Wool Britannia’ product range, with further launches in 2022 

Future 
considerations

•  Review of office waste management options across the group 
•  Enlarged sustainable product offering, and education of sales teams 
•  Following advances and identification of viable solutions, investment to support recycling technologies and infrastructure 

(including in relation to EPR² scheme, see TCFD on page 51) 

2Extended Producer Responsibility 

4. Supply chain risk (Captured under/as part of ‘Supply chain’ Principal Risk)

Ensuring supply chains are free from modern slavery and human trafficking. Engaging on industry issues (including changes in regulation 
and sustainability). Capturing opportunity through strategic partnerships and improving supply chain efficiencies

Main actions

•  Engagement programme with suppliers on industry sustainability issues, including changes to regulation and potential 

sustainability partnerships 

•  Supply Chain Risk Assessment being conducted by an independent party 
•  Working closely with suppliers to mitigate the industry wide supply issues evident in 2021 and 2022 (as of the date of this 

Report) 
Improved inventory management 
Increasing supply chain efficiencies, including through joint business plans, buying and deliveries 

• 
• 

The Company’s risk mitigation actions in relation to Supply chain are given within Principal Risks and Uncertainties on page 36 

Measurement 
of progress

•  Target of the top 50 suppliers3 assessed under the independent Supply Chain Risk Assessment by end of 2022
• 

Inventory turn (see KPI on page 33) 

Future 
considerations

• 

Implementation of a Supplier Sustainability Procurement Charter (includes defining a common set of minimum standards 
and principles)

•  Updated Scope 3 assessment (includes engagement with suppliers on their Scope 1 and 2 emissions, sustainability actions 

and ambitions) 

³By purchases, and accounting for approximately 80% of the Company’s spend with suppliers

Headlam Group PLC  Annual Report and Accounts 2021

47

OverviewCorporate GovernanceStrategic ReportFinancial StatementsESG REPORT 

Headlam’s current influence over issue

Positioning

High

Low

Moderate

Key ESG issue

Unchanged

Changed

5. Governance (Captured under/as part of ‘Legislation/regulation’ Principal Risk)

Strong governance and oversight, with effective structures for communicating throughout the business. Robust processes in place to both 
limit any potential risks to the business and operate as effectively as possible. Openness and transparency in all dealings and communications

Main actions

•  Continued focus on, and improvements to, risk management and internal control (see Risk Management on page 34) 
• 

Increased evaluation and oversight of governance, strategic and corporate objectives though new Non-Executive Director 
appointments 

•  Multiple actions focused on all the identified key material issues (as detailed in this Report) 
• 

Increased oversight and development of ESG strategy, with timetables articulated on certain disclosures (see TCFD on 
page 51) 

•  Third-party expert appointed to conduct a full diversity review, including a Board debate, and subsequent engagement with 

internal stakeholders (see Nomination Committee Report on page 84) 

•  Shareholder engagement on areas including remuneration and capital allocation 

A full list of the Company’s actions in relation to corporate governance are given within Corporate Governance and the 
Committee Reports on pages 62 to 120 

Measurement 
of progress

•  ESG Committee to be established in 2022 to assist the Board with the implementation of ESG strategy 
•  Delivery on stated strategic and corporate objectives (see pages 8 and 9) 

Future 
considerations

•  Emission targets and commitments, and climate-related scenarios under TCFD (see TCFD on page 51) 
• 
• 

Introduction of ESG metrics into Executive Directors flexible remuneration (see Remuneration Report on page 96) 
Improve diversity at Board level and devise a Diversity, Equity and Inclusion strategy for the wider business.

6. IT resilience and cyber security (Captured under/as part of ‘IT resilience and cyber security’ Principal Risk)

Robust and flexible infrastructure to ensure protection whilst also providing operational gains. Digital enhancements and enablers to capture 
customer opportunity

Main actions

Independent security assessments, with recommendations completed 
Increased Board and Committee briefings and / or oversight 

• 
• 
•  New online employee training, including increasing the ability to identify and reduce cyber security risks, +1,300 individual 

courses completed through online portal since launch in April 2021

•  Relaunched B2B websites, with improved functionality 
•  Launch of new industry-leading app (see Strategy in Action on page 10) 

Measurement 
of progress

The Company’s risk mitigation actions in relation to IT resilience and cyber security are given within Principal Risks and 
Uncertainties on page 36. 

•  Percentage of orders placed online, with target of 30% for digital channels (B2B websites and app) 

 p  2021: 22%; 2020: 19%; 2019: 11% 
•  Number of reportable cyber incidents 

 p  2021: 0; 2020: 1; 2019: 0 

Future 
considerations

•  New functionality added to digital products
•  Further digital support and enablers, including Order Management System (‘OMS’) 

48

Headlam Group PLC  Annual Report and Accounts 2021

People
The Company is focused on improving the support to its people, 
including through cultural development, engagement, and review of 
rewards and benefits. During 2021, investment was made in internal 
communications, training and workshops. ‘Values and Behaviours’ and 
‘Leading through Change’ workshops were rolled out across the group, 
as well as conferences and training held on projects forming part of the 
Strategy (page 8). These workshops and new performance management 
training will continue throughout 2022, with a target of all line managers 
having received training by end of Q1 2022.

Importance was placed on utilising and promoting the ‘MyHub’ 
engagement portal that was launched in 2021, and considering all the 
feedback available to the Company including from the established 
Employee Forum which acts as the formal workforce advisory panel to 
the Board and met five times in 2021 (as detailed on page 68).

Throughout 2022, several changes and improvements to rewards and 
benefits for the Company’s people will be implemented, including: 

•  Moving to one pension for all employees (Master Trust Pension, 
effective 1 April 2022), providing a more generous and flexible 
contribution structure, and creating consistency and fairness across 
the group;

• 

Introduced a common approach to bonus provisions4 for senior 
management and sales leadership roles, driving a more collaborative 
and ‘group success’ approach;

•  Enhanced and harmonised holiday entitlement;

•  Equal sick pay for all colleagues; and

•  Cost of living pay increase for all employees (effective 1 January 2022).

Alongside the rewards and benefits above, the Company continues 
to provide death in service benefits through the Headlam Group Life 
Assurance scheme, a HM Revenue & Customs approved Save-As-
You-Earn Sharesave scheme (‘SAYE’) and an Employee Assistance 
Programme which includes mental health support. The Company will 
also review National Living Wage (‘NLW’) in line with the 2022 rise, and 
anticipates it will only be necessary to increase a very small number of its 
peoples’ base pay.

A key focus for 2022 is developing a Diversity, Equity and Inclusion 
Strategy. As detailed in the Nomination Committee Report on page 79, 
in order to increase diversity the Committee has appointed a third-party 
expert to conduct a comprehensive baseline review across the Company 
during the first half of 2022. Outcomes of this review will be discussed 
by the Board, and a strategy put in place to address areas where 
improvement is needed. The below table shows the gender diversity of 
the Company as at 31 December 2021:

Table showing gender diversity:

Employees

Male
Female
Number of 
employees at  
31 December 2021

Executive 
Directors

Executive 

Team Managers

Other

Total

1
0

1

1
3

4

249
61

1,499
425

1,750
489

310

1,924

2,239

Gender Pay Gap Report 
In line with the UK Government’s regulations which introduced gender 
pay gap reporting, the Company has published its most recent report 
dated 5 April 2021 on the gov.uk website and its own website. The report 
fully complies with the legislation and an abridged summary is given below 
which includes the Company’s two legal entities required to report (‘HFD’ 
and ‘MCD’) and additionally the ultimate holding company (‘PLC’) not 
required to report.

•  The Company’s overall median pay gap was lower than the UK national 

average at 1.8% (national average: 15.4%)

•  The proportion of men and women receiving bonuses:

 –   HFD – men 88.9%, women 81.2%

 –   MCD – men 97.2%, women 93.6% 

 –   PLC – men 0.0%, women 0.0% 

495% of the workforce have a performance-related bonus opportunity available to 
them without subscription, and bonus opportunities cover areas including sales and 
operating profit

Headlam Group PLC  Annual Report and Accounts 2021

49

OverviewCorporate GovernanceStrategic ReportFinancial StatementsLocal Communities 
It is proposed that each site across the group will be allocated a certain 
monetary amount per employee on site by the Company, with the 
total to be donated to a local cause from a voted-upon shortlist, and 
that this will be replicated annually. In addition to monetary donations, 
charitable giving will also continue to be undertaken through donations of 
floorcovering products to identified local good causes. 

ESG REPORT 

RIDDOR Detail 
None of the 19 RIDDORs in 2021 (see KPI on page 33) resulted in serious 
or ongoing life-changing injury. The below table details the type of 
incidents in 2021, and the prior year. 

Type of Incident

Handling
Struck by moving vehicle
Slip, trip, fall
Struck by stationary object
Fall from height
Other

Total

RIDDORs

2021

2020

6
5
4
–
4
–

3
2
6
–
–
1

19

12

As an indicator of the Company’s performance against an industry 
standard, below is the Company’s RIDDORs incidence rate and frequency 
rate compared against an HSE benchmark: 

•  Headlam’s RIDDOR incidence rate – 950 RIDDORs per 100,000 

employees (compared against an HSE benchmark (from 2020/21) of 
1,104 RIDDORs per 100,000 employees for ‘Warehousing and support 
activities for transportation’) 

•  Headlam’s RIDDOR frequency rate – 4.86 RIDDORs for every 

1,000,000 hours worked (compared against a HSE benchmark of 3.77 
RIDDORs per 1,000,000 hours worked in ‘Transportation and storage’) 

Source: www.hse.gov.uk

50

Headlam Group PLC  Annual Report and Accounts 2021

Environment 

Task Force on Climate-related Financial Disclosures (‘TCFD’)
This TCFD disclosure forms part of the Company’s full-form ESG Report as set out on pages 44 to 55. The table below and on pages 52 to 54 details 
Headlam’s responses in alignment with the TCFD recommendations. The Company has provided responses across the TCFD pillars, and aims 
to advance the maturity of its climate-related actions and disclosures on an annual basis. In this regard, the Company anticipates providing a full 
qualitative scenario analysis within its next full-form ESG Report published alongside the 2022 Annual Report and Accounts, followed by a quantitative 
scenario analysis published alongside the 2023 Annual Report and Accounts. 

Governance

Disclosure

The Board’s oversight of 
climate-related risks and 
opportunities 

The Board has primary oversight and ultimate responsibility for ESG strategy and performance, which includes the approach and 
actions in relation to climate-related issues. ESG is considered quarterly by the Board, and four discussions took place at Board 
Meetings during 2021. During 2022, the Company is proposing to establish a ESG Committee to assist the Board with the more 
detailed aspects of its ESG agenda, and to hold management to account on the implementation of the ESG strategy approved by the 
Board. 

While ultimate responsibility for risk governance sits with the Board, the Audit Committee assists in risk oversight (as described 
within Risk Management on page 34 of the 2021 Annual Report and Accounts). During 2022, ESG material issues will be reported 
to the Audit Committee by the Executive Risk Committee (detailed below) and discussed at each of their quarterly meetings, with 
management’s approach to mitigating risk and capturing opportunity challenged appropriately. 

Management’s role in 
assessing and managing 
climate-related risks and 
opportunities 

The Company has an established Executive Risk Committee which meets quarterly and comprises the Chief Financial Officer, 
members of the Executive Team, senior managers and heads of departments (including from operations and finance). Its role 
is to review identified risks, including the likelihood and potential impact of each risk, establish and monitor the effectiveness of 
mitigating and opportunistic actions, and consider emerging risk. During 2021, the Committee, which is supported by an external risk 
management specialist, expanded its remit to include monitoring of ESG material issues (including climate-related). 

During 2021, an ESG Working Group was also established. The Working Group meets monthly and is comprised of members of 
the Executive Team, senior managers and department heads, with representatives reporting to the Chief Executive on outputs. Its 
principal activity is the day-to-day management and delivery of projects in relation to the Company’s ESG strategy, with projects 
covering actions to both mitigate climate risk and capture opportunity. The projects related to climate are detailed in the Company’s 
ESG Report (pages 44 to 55).

Strategy and Risk 
Management

Disclosure

The organisation’s processes 
for identifying and assessing 
climate-related risks 

The Company’s risk governance and management processes are detailed within Risk Management, and Principal Risks and 
Uncertainties on page 36 of the 2021 Annual Report and Accounts. Additionally, the Company publishes an annually updated 
Materiality Assessment (on page 45 of this ESG Report). Its preparation includes a qualitative assessment of ESG risks, inclusive of 
climate-related, on the composite bases of likelihood and potential impact of ‘raw’ risk. Risks considered include Transition Risks, such 
as market, policy and legal (both existing and emerging), technology, and reputation, and Physical Risks (both acute and chronic). This 
process allows the Company to both identify climate-related risks and opportunities and determine their relative significance to the 
business. 

Headlam Group PLC  Annual Report and Accounts 2021

51

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
ESG REPORT 

Strategy and Risk 
Management 
continued

How processes for 
identifying, assessing and 
managing climate-related 
risks are integrated into the 
organisation’s overall risk 
management

The climate-related risks and 
opportunities the organisation 
has identified over the short, 
medium and long term 

The impact of climate-related 
risks and opportunities on the 
organisation’s business(es), 
strategy and financial planning

The organisation’s processes 
for managing climate-related 
risks

*Extended Producer Responsibility

Disclosure

Climate-related risks are considered as part of the identified ‘Environmental (incorporating climate change)’ Principal Risk and, 
therefore, integrated into the Company’s overall risk management process. However, notwithstanding the Company’s considered 
relatively low exposure in the medium-term to climate-related risk as set-out in the risk table below, the Company recognises there is 
more that can be done to assess and integrate specific climate-related risks into its risk management, and will undertake work in this 
regard during 2022.

The below table details the Company’s key climate-related risks. Risks have been categorised in alignment with the TCFD 
recommendations and with associated time horizons. Time horizons have been defined by the Company as short term (< 2 years), 
medium term (2–5 years), and long term (> 5 years) for the purpose of this TCFD disclosure. 

This is the Company’s first TCFD disclosure, and in future years the Company aims to explore the financial materiality of identified risks 
in greater detail. Currently only the ‘Transition: Policy and Legal: EPR* scheme’ risk listed below is judged to potentially have any material 
financial impact when taking into account all factors, including likelihood and potential impact. 

Risk categories

Description

Impact

Mitigation actions

Transition: Market 

Transitioning to more 
sustainable business and 
operating practices. 

Time horizon: short / 
medium term 
Likelihood: high 
Impact: low

Transition: Policy 
and Legal 

Financial impact of potential 
new legislation / regulation. 

Time horizon: medium / 
long term 
Likelihood: high 
Impact: high 

Introduces transition risk into 
the business, including through 
implementing new ways of 
operating. 

A large proportion of the ‘change’ 
projects are already underway, 
with a number resulting in 
operating efficiencies and 
associated cost savings which 
will help offset any related costs, 
although not material. 

Implementation of a potential 
EPR* scheme on bulky waste 
could reduce the profitably for 
the Company of certain products 
it sells. Likely the government will 
undertake a consultation within 
the next five years (although it 
is considered unlikely that the 
scheme would be implemented 
within that period). 

Dedicated internal team and control 
framework in place that oversees 
change projects in the business. 
Actions required to implement ESG 
strategy considered as part of the 
annual budgeting process. 

List of projects include changes to 
commercial and non-commercial 
fleet and operations to reduce GHG 
emissions (see ESG Report). 

Likely increase in sustainable 
products available, and ongoing 
advances in recycling technologies 
and infrastructure, increasing the 
proportion of products able to be 
recycled over the next few years. With 
associated lowering of recycling-
related costs. 

Company able to use its scale and 
network to be the preferred strategic 
partner for suppliers, and defray costs. 

52

Headlam Group PLC  Annual Report and Accounts 2021

Strategy and Risk 
Management 

Disclosure

continued

Risk categories

Description

Impact

Mitigation actions

Transition: Market 

Changing consumer 
preferences. 

Time horizon: medium / 
long term 
Likelihood: high 
Impact: medium 

Physical: Chronic 
and Acute 

Supply chain disruption. 

Time horizon: long term 
Likelihood: medium 
Impact: medium 

Low current interest among a 
large proportion of consumers in 
paying a premium for sustainable 
flooring products, with 
sustainable products making-
up a small proportion of overall 
offering. This is anticipated to 
change over the coming years.

Potential increase in demand for 
‘hard’ flooring as a result of rise in 
climate temperature. 

Potential raw material shortages 
due to effects of climate change, 
with knock-on impact on product 
supply / availability. 

Physical: Chronic 
and Acute 

Asset damage. 

Damage to physical assets as a 
result of storm or flooding. 

Time horizon: long term 
Likelihood: low 
Impact: low

Working closely with suppliers on 
examining and promoting sustainable 
product offerings. 

Due to leading position, the 
Company is best placed to promote 
suppliers’ products into the market, 
and can quickly alter its offering to 
reflect consumer preferences. 

Scale and close strategic 
partnerships with suppliers should 
enable the Company to preserve 
levels of availability (as demonstrated 
during the recent period of industry 
wide supply issues). 

Proliferation and homogeneous 
nature of certain products allowing 
for substitution options. 

The Company’s assets are not 
expected to be exposed to high 
physical climate-related risk due to 
geographies it operates in. Issue to 
continue to be monitored. 

As referenced above, a number of the risk mitigation actions can translate into opportunities for the Company, for example: cost 
savings from efficiency-related ‘change’ projects; exclusive sustainable product offerings; ability to manage costs due to network and 
scale; and being the preferred strategic partner for suppliers and other industry bodies (including recycling technology providers) due 
to market leading position.

Resilience of the 
organisation’s strategy, taking 
into consideration different 
climate-related scenarios

The Company’s main focus to date has been on the fundamentals of risk identification and development of associated mitigating 
actions. Given this focus, alongside resource requirements and the considered relatively low exposure in the medium-term to climate-
related risk per the risk table disclosure above, climate-related scenarios have not been considered for this first TCFD disclosure. The 
Company will continue to develop its reporting and anticipates providing a full qualitative scenario analysis within its next full-form ESG 
Report published alongside the 2022 Annual Report and Accounts, followed by a quantitative scenario analysis published alongside the 
2023 Annual Report and Accounts.

Headlam Group PLC  Annual Report and Accounts 2021

53

OverviewCorporate GovernanceStrategic ReportFinancial StatementsESG REPORT 

Task Force on Climate-related Financial Disclosures (‘TCFD’) continued

Metrics and Targets

Disclosure

Metrics used by the 
organisation to assess 
climate-related risks and 
opportunities 

Scope 1, Scope 2 and Scope 
3 greenhouse (‘GHG’) 
emissions, and the related 
risks

Targets used by the 
organisation to manage 
climate-related risks 
and opportunities and 
performance against targets 

To provide a tool to assess the Company’s progress in relation to climate-related risks and opportunities, certain KPIs and targets have 
been introduced within the ESG Report. These are: 

KPI 
•  Recycled protective plastic packaging usage (page 33) 
•  Deliveries per commercial vehicle (with associated reduction in fleet number) (page 33) 
•  Transportation (Scope 1) emissions** per £ of revenue (page 56) 

Target 
•  Net zero emissions ambition for 2035 
•  Percentage of non-commercial fleet plug-in hybrid or low emission (page 46) 
• 
•  30% of sales coming from digital channels (less carbon intensive ordering method) (page 48)

ISO 14001 environmental accreditation (page 46) 

An intensity metric is additionally given within the Company’s SECR Disclosure (page 56 of the 2021 Annual Report and Accounts). 
Further KPIs and targets will be introduced in subsequent full-form ESG Reports. 

The Company’s Scope 1, 2 and 3 emissions are summarised on page 55 of the ESG Report, giving comparative years where available.

The targets introduced by the Company to date are detailed above, with further targets to be introduced in subsequent ESG Reports. 
The Company anticipates introducing an initial reduction target for direct internal (Scope 1 and Scope 2) GHG emissions, as well as a 
costed decarbonisation transition plan to support the net zero emissions ambition, with its next ESG Report to be published alongside 
the 2022 Annual Report and Accounts.

**Defined as emissions from the Company’s UK distribution commercial vehicles 

54

Headlam Group PLC  Annual Report and Accounts 2021

 
GHG emissions 
As detailed within the Streamlined Energy and Carbon Reporting (‘SECR’) 
disclosure on page 56 which details the Company’s Scope 1 and Scope 
2 GHG (direct internal) emissions, over 80% of the Company’s internal 
emissions arise from fuel sources used in its transportation commercial 
fleet, with the remainder mainly accounted for by natural gas usage and 
electricity consumption at sites. 

Scope 3 emissions are GHG emissions that the Company is indirectly 
responsible for outside its own operations – from the goods the 
Company purchases to the disposal of floorcoverings once sold. In 
2021, the Company conducted its first Scope 3 emissions assessment 
following the GHG Protocol Corporate Value Chain (Scope 3) Accounting 
Standard methodology in conjunction with its top 15 suppliers. The 
assessment is available to view at www.headlam.com and is summarised 
below. From this assessment the Company estimates that the sources 
of its indirect GHG emissions were: 1) Manufacture of purchased goods 
and services (70%); 2) End-of-life sold products (23%); and 3) Other plus 
Upstream transport (7%). Also from this assessment alongside the SECR 
disclosure, the Company’s indirect emissions far exceed its direct internal 
emissions: 

•  Scope 3: 97.3% of total emissions*

•  Scope 1 and 2: 2.7% of total emissions* 

The Company will next engage with suppliers on a Scope 3 emissions 
assessment in late 2022, and this will be performed annually thereafter. 
Undertaking this work is a valuable tool to understand supply chain 
emissions, and importantly engage with individual suppliers on their own 
environmental / sustainability ambitions and supply chain efficiencies. 
It serves as an important framework, amongst other forms of 
engagement, to deepen the partnership approach with suppliers most 
able to demonstrate responsible business conduct and supply chain 
efficiencies.

Water 
The Company is not a large consumer of water, which it primarily uses for 
cleaning its commercial vehicles, and is engaged in limiting usage where 
possible. Water consumption in 2021 was 31,422 cubic metres** (2020: 
36,640 cubic metres).

Scope 3 emissions*:

End-of-life 
sold products:
23%

Upstream 
transport:
4%

Other:1
3%

Manufacture of 
purchased goods 
and services
70%

1  Waste generated in operation, employee commuting, capital goods, and fuel-related 
activities not included in Scope 1 and 2.

Category percentages re-stated to remain consistent with reclassification of grey fleet 
within Scope 3.

Headlam’s Scope 1, 2 and 3 emissions*:

Scope 1: 2.4%

Scope 2: 0.3%

Scope 3: 97.3%

Key

* Scope 1 and 2 emissions data is 2021 re-stated to remain consistent with re-classification 
of grey fleet within Scope 3. Scope 3 is 2020 data, also re-stated for consistency.

Scope 3  

**Excludes water consumption by the Swiss operations disposed of in 2021.

Scope 2  

 GHG emissions generated from purchased electricity at 
Headlam’s sites

 Indirect GHG emissions produced outside Headlam’s 
own operations

Scope 1  

 Direct GHG emissions, predominantly arising from Headlam’s 
transportation activities

Headlam Group PLC  Annual Report and Accounts 2021

55

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSECR DISCLOSURE

Summary
This disclosure alongside and in conjunction with the information 
contained within the ESG Report on pages 44 to 55 summarises 
the energy usage, associated emissions, energy efficiency actions 
being undertaken and energy performance for Headlam Group plc’s 
UK operations under the government policy Streamlined Energy 
and Carbon Reporting (‘SECR’), as implemented by the Companies 
(Directors’ Report) and Limited Liability Partnerships (Energy and 
Carbon Report) Regulations 2018. This disclosure also summarises 
the methodologies utilised for all calculations related to the elements 
reported under Energy and Carbon. With the energy efficiency actions 
detailed in the ESG report, this disclosure fully complies with the 
reporting regulations.

This disclosure, and full supporting report, has been prepared by Net 
Zero Compliance (a division of Inspired Energy PLC) in conjunction 
with members of Headlam’s Executive Team for Headlam Group plc by 
means of interpreting the Companies (Directors’ Report) and Limited 

Liability Partnerships (Energy and Carbon Report) Regulations 2018 as 
they apply to information supplied by Headlam Group plc and its energy 
suppliers. The following figures demonstrate year on year changes in 
consumption and resulting emissions for Headlam Group plc for 2021 
and 2020.

Scope 1 consumption and emissions relate to the direct combustion of 
natural gas, and fuels utilised for transport operations associated with 
the commercial fleet. This year, to improve the granularity of Headlam’s 
GHG reporting and reflect transportation emissions associated with 
the grey fleet in alignment with the GHG Protocol, these emissions will 
now be grouped under Scope 3 emissions (business travel). Here the 
grey fleet describes the use of private vehicles for business purposes. 
To ensure consistency, the previous year’s emissions have been re-
stated in alignment with this approach, and will continue to be disclosed 
using this categorisation in future years. Scope 2 consumption and 
emissions relate to emissions associated with purchased electricity in 
day to day business operations.

Totals (UK)
The total consumption (kWh) figures for energy supplies reportable by 
Headlam Group plc are as follows:

Utility and Scope

Grid-Supplied Electricity (Scope 2)

Natural Gas (Scope 1)

2021 
Consumption 
(kWh)

2020 
Consumption 
(kWh)

7,010,536 

6,965,268

5,473,079

5,597,780

Transportation commercial fleet (Scope 1)

53,596,932

50,819,475

Transportation grey fleet (Scope 3)

23,693

144,414

Total

66,104,240

63,382,522

The total emission (tCO2e) figures for energy supplies reportable by 
Headlam Group plc are as follows. Conversion factors utilised in these 
calculations are detailed below:

Utility and Scope

Grid-Supplied Electricity (Scope 2)

Natural Gas (Scope 1)

2021 
Consumption 
(tCO2e)

2020 
Consumption 
(tCO2e)

1,488.55

1,002.45

1,623.88

1,029.26

Transportation commercial fleet (Scope 1)

12,694.87

12,191.07

Transportation grey fleet (Scope 3)

5.49

33.92

Total

15,191.36

14,878.07

Intensity Metric (UK)
An intensity metric of tCO2e per £m revenue has been applied for the 
annual total emissions of Headlam Group plc and chosen to align with 
best practice as set out by UK Government environmental reporting 
guidelines. The methodology of the intensity metric calculations are 
detailed below, and results of this analysis is as follows:

Intensity Metric

tCO2e/£m revenue

2021 Intensity 
Metric

2020 Intensity 
Metric

25.93

29.5

Reporting Methodology
Scope 1 and 2 consumption and CO2e emission data has been calculated 
in line with the 2019 UK Government environmental reporting guidance. 
To maintain continuity with the GHG reporting undertaken before the 
implementation of SECR, only UK consumption and emissions are 
included within the emissions reporting, as the majority operational base 
of the Group. The intensity metric therefore is also calculated utilising the 
UK revenue figure, and not the consolidated group revenue.

The following Emission Factor Databases consistent with the 2019 
UK Government environmental reporting guidance have been used, 
utilising the current published kWh gross calorific value (CV) and 
kgCO2e emissions factors relevant for reporting year 01/01/2021 – 
31/12/2021. We note that between 2020 and 2021, emissions factors 
related to electricity consumption have reduced due to the increasing 
decarbonisation of the grid. As such, Headlam’s carbon emissions 
associated with Scope 2 have decreased between 2020 and 2021.

Estimations undertaken to cover missing billing periods were calculated 
on a kWh/day pro-rata basis at meter level. Where data was not available 
for the entirety of the reporting period, an average of similar meter 
classes were taken and applied to the properties with no available data.

Intensity metrics have been calculated utilising the reported 2021 UK 
revenue figure, and tCO2e for both individual sources and total emissions 
were then divided by this figure to determine the tCO2e per metric.

The Group does not currently report its Scope 1 and 2 consumption and 
CO2e emission data for its Continental European operations. The Group 
disposed of its Swiss subsidiary in 2021, and the remaining French and 
Dutch operations only accounted for 12.2% of total revenue in 2021 
(excluding any contribution in the year from the  
Swiss operation).

The ESG Report on pages 44 to 55 details the Company’s Scope 3 
emissions, as well as the intention to set an initial reduction target for 
Scope 1 and Scope 2 emissions, and the Company’s net zero direct 
emissions (Scope 1 and Scope 2) ambition for 2035.

56

Headlam Group PLC  Annual Report and Accounts 2021

NON-FINANCIAL 
INFORMATION STATEMENT

The table below sets out where stakeholders can find information in the Strategic Report that relates to non-financial matters detailed under 
Section 414CB of the UK Companies Act 2006, and this, taken together, comprises the Company’s Non-Financial Information Statement.

Reporting Requirement 

Matters

Environmental matters

People

Social matters

Respect for Human Rights

Anti-Corruption and Anti-Bribery matters

Information disclosed in support of the Matters

Business model 

Policies pursued, due diligence processes implemented,  
and outcomes

Principal risks, impact and mitigation 

Non-financial key performance indicators 

Section and page number

ESG Report (page 44) 
SECR Disclosure (page 56) 
Corporate Governance Report (page 64)

Stakeholder Engagement and Section 172 Statement (page 40) 
ESG Report (page 44) 
Corporate Governance Report (page 64)

Stakeholder Engagement and Section 172 Statement (page 40) 
ESG Report (page 44) 
Corporate Governance Report (page 64)

Other Statutory Disclosures (page 124)

Corporate Governance Report (page 64) 
Audit Committee Report (page 86)  
Other Statutory Disclosures (page 121)

Business Model (page 30)

ESG Report (page 44) 
Corporate Governance Report (page 64) 
Audit Committee Report (page 86) 

Risk Management, and Principal Risks and Uncertainties (page 34)

Key Performance Indicators (page 32) 
ESG Report (page 44)

This Strategic Report was approved by the Board on 9 March 2022 
and signed on its behalf by:

Chris Payne
Chief Executive

9 March 2022

Headlam Group PLC  Annual Report and Accounts 2021

57

OverviewCorporate GovernanceStrategic ReportFinancial StatementsBOARD OF 
DIRECTORS

Committees
 Audit      Nomination      Remuneration      Denotes Chair

•  Two Non-Executive Director appointments during 2021 adding extensive 

experience, including developing and leading growth and customer-led strategies. 

•  Continued development of the risk management and internal control framework 

led by the Audit Committee. 

Philip Lawrence
Non-Executive  
Chairman

Chris Payne
Chief Executive  
and Chief Financial Officer 

Keith Edelman
Independent Non-Executive Director  
and Senior Independent Director 

Philip was appointed a Non-Executive Director in 
June 2015 and became Non-Executive Chairman on 
1 June 2018, having been assessed as independent 
on appointment. As announced on 8 March 2022, 
Philip will step down from the Board at the AGM in 
May 2022.

Philip is currently Non-Executive Chairman of 
Airband Community Internet Limited, which is 
majority owned by the global investment company 
abrdn, and a member of the advisory board for the 
Offshore Petroleum Regulator for Environment 
and Decommissioning, part of the Department for 
Business, Energy and Industrial Strategy (‘BEIS’). Philip 
was formerly Chief Executive of the Coal Authority, 
an arm’s-length body of BEIS, before stepping down 
in May 2018 after 11 years, and prior to this he held 
significant roles with Marconi plc and Deloitte LLP. 
He is an Associate of the Institute of Chartered 
Accountants in England and Wales.

Philip’s experience and expertise spans the key 
areas of change management leadership, including 
overseeing the development of organisations and 
commercialisation, and expansion of customer bases 
and addressable markets. He helped lead the Coal 
Authority into a circular economy through recovery of 
waste products, and thermal energy extraction. 

Board Director who has accountability for ESG.

Committees 
 

Chris joined the Company as Chief Financial Officer in 
2017, and was appointed Chief Executive on 8 March 
2022. An independent search process is underway 
for a Chief Financial Officer. 

Previously Chris was at Biffa plc, the UK integrated 
waste management company, where he was 
Group Commercial Finance Director, a member 
of the Group Executive Team with responsibilities 
for the operational finance teams and divisional 
Finance Directors, commercial pricing and leading 
the M&A function. Prior to that, Chris held finance 
and commercial director positions at several listed 
businesses. He is a qualified Chartered Accountant 
having trained with KPMG and is a Fellow of the 
Institute of Chartered Accountants in England 
and Wales. 

Chris chairs the Company’s Executive Risk 
Committee, and as part of this remit has lead 
oversight of the identified risks relating to IT, 
change and decision making. 

Board Director who has accountability for health and 
safety, IT resilience and cyber security, and diversity.

Keith was appointed a Non-Executive Director 
in October 2018 and was appointed Senior 
Independent Director on 1 January 2019. Keith will 
become Non-Executive Chairman upon shareholder 
approval at the AGM in May 2022

Keith is currently Non-Executive Chairman 
of Revolution Bars Group Plc, and a recent 
Non-Executive Director of the London Legacy 
Development Corporation having stepped down in 
September 2021 after 11 years. His last executive 
appointment, which ended in 2009, was Managing 
Director of Arsenal Holdings Plc where he was 
responsible for the move from Highbury to Emirates 
Stadium. Since 2009, Keith has held a number of 
public company Non-Executive roles, including 
Superdry Plc, Safestore Plc, Goals Soccer Centres 
plc, JE Beale Plc, Thorntons Plc, Pennpetro Energy 
Plc and Altitude Group plc.

Keith brings extensive commercial experience to the 
Board coupled with a background in consumer facing 
businesses. In his executive career he was a director 
of consumer, retail and leisure companies including 
Ladbroke Group Plc, Carlton Communications Plc 
and Storehouse Plc.

Committees
  

58

Headlam Group PLC  Annual Report & Accounts 2021

• 

In line with best practice, Audit Committee comprised of only independent  
Non-Executive Directors, and no Executive presence on Nomination Committee. 

•  Board have primary oversight of ESG strategy, including cultural development,  

with commitment to furthering its scope and implementation. 

Amanda Aldridge
Independent  
Non-Executive Director

Simon King 
Independent  
Non-Executive Director

Stephen Bird
Independent  
Non-Executive Director 

Amanda was appointed a Non-Executive Director in 
February 2018, and Chair of the Audit Committee on 
1 June 2018. Amanda is currently a Non-Executive 
Director and Chairs the Audit Committee of two 
other listed companies, Impact Healthcare REIT plc 
and The Brunner Investment Trust PLC. She also 
chairs the Audit Risk and Assurance Committee 
of The Low Carbon Contracts Company, an entity 
owned by BEIS. Amanda spent her executive career 
of some 30 years with KPMG (as a partner for 20 
years) before retiring from the firm in 2017. During 
this time she held a number of strategic and line 
management roles. She is a Fellow of the Institute of 
Chartered Accountants in England and Wales.

In addition to her non-executive experience, Amanda 
has significant experience as an external auditor, 
working predominately with quoted clients in the 
retail and distribution sectors, and has advised 
quoted companies on corporate transactions and 
the assessment and remediation of internal controls.

Committees
  

Stephen was appointed a Non-Executive Director in 
September 2021. Stephen is Group Chief Executive 
of The Vitec Group plc (LSE: VTC), the international 
provider of premium branded hardware products and 
software solutions to the growing content creation 
market, having held the position since 2009. He 
was previously a Non-Executive Director of Dialight 
plc (LSE: DIA), the global leader in sustainable LED 
lighting for industrial applications, having stepped 
down in September 2021 after nearly nine years on 
the Board. 

Stephen has extensive executive experience 
developing successful, customer-led growth 
strategies to help businesses grow and adapt to 
changing markets, including leading transformational 
digitalisation and customer service programmes. 
Prior to joining The Vitec Group plc, Stephen was 
Managing Director of Weir Oil & Gas, part of Weir 
Group plc, and has held senior roles at Danaher 
Corporation, Black & Decker, Unipart Group, 
Hepworth plc and Technicolor Group.

Committees
  

Simon was appointed a Non-Executive Director in 
May 2021, and is a representative on the Company’s 
Employee Forum*. Simon will become Senior 
Independent Director upon shareholder approval at 
the AGM in May 2022.

Simon has over 35 years of executive experience. 
He was most recently an Executive at Travis Perkins 
plc where he held the position CEO of Wickes, one 
of the UK’s leading home improvement retailers, 
until 2019. Prior to that, Simon held a number of 
CEO and COO positions in businesses including 
Walmart, Savola Group in the Middle East, and Tesco’s 
businesses in Continental Europe and Asia. Simon is a 
Non-Executive Director of SIG plc, a leading supplier 
of specialist building materials to trade customers, 
having joined their Board in 2020. He also holds an 
advisory role for the online horticulture business 
Garden on a Roll. 

Simon has highly relevant skills and experience in the 
areas of B2B and B2C distribution, and workforce 
engagement through his time managing a workforce, 
and of modernising businesses for digital success. 

Board Director who has accountability for Workforce 
Engagement.

Committees
  

*The Employee Forum acts as the formal workforce 
advisory panel to the Board.

Headlam Group PLC  Annual Report & Accounts 2021

59

OverviewCorporate GovernanceStrategic ReportFinancial StatementsEXECUTIVE 
TEAM

Adrian Harris
UK Managing Director

Catherine Miles
Director of Investor Relations  
and ESG

Karen Atterbury 
Company Secretary 

Adrian was appointed UK Managing Director in 2019 
having previously been Chief Operating Officer at 
Yodel, one of the UK’s largest delivery companies for 
B2B and B2C orders serving many of the UK’s leading 
retailers. Prior to that, Adrian held roles in the areas 
of logistics, e-commerce fulfilment and supply chain 
management at Marks and Spencer, Amazon, Tesco 
and Home Retail Group. He initially spent 10 years in 
the Royal Logistic Corps of the British Army, latterly 
as a Major. Adrian has brought important additional 
skills and areas of expertise to the Executive Team, 
particularly in the areas of logistics, customer insight 
and e-commerce, and heads up the Company’s 
operational change programme. 

As part of his remit, he is the day-to-day overseer 
of the Company’s health and safety activities and a 
member of the Executive Committees dedicated to 
Sustainability (incorporating ESG) and Risk.

Catherine was appointed Director of Investor 
Relations and Communications in 2017 having 
previously been Corporate Broking Director at the 
stockbroker Arden Partners, where she was an 
adviser to Headlam. Catherine worked in Corporate 
Broking for six years advising on transactions and 
regulatory matters, and raising money for a broad 
spectrum of public companies. Prior to this she was 
Communications Director and Company Secretary 
at an AIM listed company, and initially worked in the 
Financial PR industry. 

Catherine is highly involved in both external and 
internal stakeholder engagement activities, and 
regulatory compliance and reporting. She heads up 
the ESG function, being the day-to-day overseer 
of ESG strategy, activity and reporting, and is a 
member of the Executive Committees dedicated 
to Sustainability (incorporating ESG) and Risk.

Karen was appointed Company Secretary in 2019. 
Previously she was Deputy Company Secretary of 
Barratt Developments PLC, and prior to this held 
various company secretarial roles including Company 
Secretary of Dixons Carphone PLC and Deputy 
Company Secretary of Dixons Retail plc. Karen is 
a qualified Chartered Secretary and governance 
professional within listed companies, and has 
extensive transactional, compliance and corporate 
governance experience. She is an Associate of the 
Chartered Governance Institute. 

Karen is focused on governance and compliance in all 
areas of the Company’s activities and operations. She 
is a member of the Executive Risk Committee and a 
trustee of the Company pension schemes. 

A recruitment process is currently underway for a 
People Director who will join the Executive Team 
upon appointment

60

Headlam Group PLC  Annual Report & Accounts 2021

Headlam Group PLC  Annual Report & Accounts 2021

61

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCHAIRMAN’S
INTRODUCTION
to the Corporate Governance Report

Philip Lawrence Non-Executive Chairman

Good corporate governance is the 
ethical conduct of business and the 
foundation of success, providing a 
solid base from which we build our 
strategic vision and purpose

62

Headlam Group PLC  Annual Report & Accounts 2021

I am pleased to present the approach your Board has taken on 
Corporate Governance for the year under review. As we charted 
a course through the continuing COVID-19 restrictions in 2021, 
the Board has strengthened its monitoring and oversight of 
the implementation of its approved strategy and operational 
objectives. It takes its responsibility to ensure the necessary 
resources are in place for the Company to meet its objectives 
very seriously.

Board Changes in 2021
Successful companies are those led by an effective Board 
comprised of directors with appropriate and compatible 
skills, which are harnessed to optimise strategy, oversee 
its implementation and promote long-term sustainable 
success. Getting this right will generate value for shareholders 
over the long-term and contribute to the wider society as a 
whole. Following detailed review of our skill mix and future skill 
requirements, we have taken a number of steps to strengthen the 
Board during the year under review.

Following 30 years of service, Steve Wilson stepped down from 
the Board, and as Chief Executive, on 6 October 2021. Over the 
years Steve was fundamental to the success of the Company and 
we offer him our gratitude for his dedication and contribution, 
and wish him all the very best for his future success. Steve leaves 
a business with more opportunity than ever before and the 
Nomination Committee has led a robust and transparent search 
for Steve’s successor. Chris Payne, supported by the Board and 
the finance and operational teams, has provided important 
continuity by agreeing to act as Interim Chief Executive in 
addition to his role as Chief Financial Officer whilst a search was 
undertaken. 

Following a thorough search, I am delighted to confirm that the 
Board has appointed Chris Payne to the role of Chief Executive 
on a permanent basis. The Board believes that Chris is the best 
person to drive delivery of the business change strategy as 
outlined in the Strategic Report and that he will be at the forefront 
of its enthusiastic implementation. We have now commenced an 
independent search process for a new Chief Financial Officer.

During the year we agreed to broaden the skills and experience 
on the Board and strengthen the oversight of executive 
management through the addition of a further Non-Executive 
Director. Alison Littley stepped down from the Board on 31 
March 2021 and Keith Edelman assumed the position of Interim 
Remuneration Committee Chair. We subsequently appointed 
two new Independent Non-Executive Directors. Simon King 
joined the Board on 14 May 2021 and brings with him a wealth 
of executive retail experience, latterly as CEO of Wickes. In 
addition to attending our Employee Forum, Simon has agreed to 
undertake the newly created role of designated Non-Executive 

Director for workforce engagement and will be a key driver in shaping its 
duties over the next year. Stephen Bird joined the Board on 13 September 
2021 and is currently Chief Executive of The Vitec Group plc. Stephen 
has extensive executive experience developing successful, customer-
led growth strategies to help businesses grow and adapt to changing 
markets, including experience of leading digital transformations and 
customer service programmes. Both Simon and Stephen have already 
made significant contributions to the workings of the Board and their 
respective expertise and strengths will ably assist the Company in 
delivering future success.

Board Changes in 2022
As announced on 8 March, we are also intending to make further changes 
to the Board during 2022. After seven years at the Company, supporting 
and then leading significant change in the Boardroom, the business is in a 
significantly better place to grasp the opportunities of organic growth and 
scale. It is my intention to step down from the Board with Keith Edelman 
taking the role of Chairman from the conclusion of the AGM. Keith will 
become Chair of the Nomination Committee and Simon King will take on 
the roles of Senior Independent Director and Chair of the Remuneration 
Committee. Simon has served on the Headlam Remuneration 
Committee since appointment and previously served on a remuneration 
committee for over 12 months. All of these changes will take effect 
from the date of the Company’s Annual General Meeting. We have also 
announced that we will look to appoint a Non-Executive Director later in 
the year. 

Board Evaluation
The timing of the Board changes in 2021 influenced the method by 
which the Board evaluation was carried out as the Board adapted to the 
circumstances. In 2020 the Board undertook a full externally facilitated 
interview-based board evaluation. Given the timing of the Board changes 
towards the end of the year, it was considered more appropriate to allow 
the Board to properly adjust before a similar review was conducted. An 
on line questionnaire-based evaluation of the Board and its committees 
was therefore performed. The evaluation was externally facilitated by 
the independent consultancy, Independent Audit Limited, who provided 
an assessment of the results in the context of the outcomes of their 
2020 review. This enabled consistency with the previous year’s review 
and a more accurate reflection of achievements during the year to be 
acknowledged. Further information on the process and outcomes are set 
out on page 77.

Key Areas of Focus in 2021
The following have been key areas of focus for the Board during the year:

Board development and succession planning
The Board changes have refocused the skills and experience on the 
Board, providing additional executive, business transformation and digital 
experience in customer-centric businesses. Implementing business 
development and modernisation, in addition to considering our key 

stakeholders (customers being one), are key strategic objectives and 
the strengthening of these skills on the Board will help with driving this 
change. The Nomination Committee has discussed succession planning 
for the Board and Executive Team. With our two new additions to the 
Board, a new Chief Executive appointed, and the Board changes to take 
place in 2022, we believe that we will have a strong Board to take the 
opportunities to drive Company performance for long-term sustainable 
success as they present themselves.

Strategic priorities
The Board has developed, agreed and acted in accordance with its 
strategic priorities. These included developing Group strategy; driving 
business performance; demonstrating leadership of cultural change; 
and providing leadership on ESG. Each of these has been driven by the 
Board during the year under review and further information can be found 
throughout this Report. The strategic priorities for 2022 have been 
developed by the Board and will focus on: continued development of 
the Company’s executive leadership; refinement of Group strategy and 
oversight mechanisms; leadership of ESG strategy and practice; and 
cultural change.

Diversity
As a Board, we recognise the benefits that diversity of gender, ethnicity 
and background can bring to the decision-making process and we are 
monitoring the reports being released on this subject, including the 
report prepared by the FTSE Women Leaders Review and the report by 
the FRC in conjunction with the London Business School. Until 31 March 
2021, the Company’s Board consisted of 1/3 female representation. With 
the departure of Alison Littley and the appointment of Simon King and 
Stephen Bird, female representation on the Board has reduced to 17% 
(one out of six directors). When making the decision to appoint Simon 
and Stephen, the Nomination Committee agreed to do so due to the 
outstanding quality of both candidates. 

The Board has a number of appointments to make in 2022 and through 
those will improve diversity around the Board table. Further information is 
outlined in the Nomination Committee Report on page 79. 

Leading culture
We understand the importance of the Board leading by example and 
promoting the desired culture throughout the organisation. All Board 
members are expected to act with honesty and integrity and actively 
promote the Group’s values and behaviours which have been rolled 
out throughout the organisation during the year. A full cultural strategy 
has previously been developed and approved by the Board, and its 
implementation is being monitored regularly. More information is set out 
on page 66.

Headlam Group PLC  Annual Report & Accounts 2021

63

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
 
 
CORPORATE GOVERNANCE REPORT

Environmental, Social and Governance
Environmental, Social and Governance (‘ESG’) has been a major focus 
during 2021. We issued our first ESG strategy report in May 2021 having 
worked with our external specialist, prepared our materiality assessment, 
and issued an update on our progress in November 2021. We have 
committed to updating our stakeholders every six months on the 
Company’s progress in ESG matters. I am delighted to include within the 
ESG Report, the Company’s first reporting against TCFD guidelines.

We recognise that ESG is more than reducing carbon emissions and 
requires collaboration with our key stakeholders. However, we have for 
the first time announced a net zero emissions ambition by 2035. This 
underlines our commitment to our corporate responsibilities. 
The ESG Report is provided on pages 44 to 55.

Risk management framework
We have continued to develop our risk management framework with the 
extension of the remit of the Executive Risk Committee to include the 
ongoing monitoring of Principal Risks and those associated with ESG. 
New terms of reference for the Executive Risk Committee have been 
drafted and approved. The Board has overseen the implementation of all 
critical recommendations received from the external specialist’s review 
of our IT and cyber security, which was undertaken following a cyber 
incident in November 2020. Further information on cyber security is 
available on page 36.

Stakeholder engagement
At Headlam we recognise the importance to the business of 
understanding our stakeholders. We are dedicated to bringing their views 
into our decision-making process and are focussed on improvement in 
this area. During the year, we have continued to operate our Employee 
Forum. We have engaged with our Forum on executive pay with the results 
of such engagement being reported back to the Board and Remuneration 
Committee. We also engage actively with our other key stakeholders 
(customers, suppliers and shareholders). Further information is outlined in 
our Stakeholder Engagement and Section 172 Statement on page 40.

Key Areas of focus for 2022
We exited 2021 excited by the opportunities that lay ahead for the long-
term sustainable success of the Group. We will continue our focus on 
the governance improvements we are making, especially with respect 
to cultural change, diversity and the evolution of our ESG strategy and 
KPI reporting which will enable us to seize opportunities as they present 
themselves. We are building a culture where everyone’s contribution and 
ideas are valued and then, as an organisation, we will be nimbler, more 
accepting of change and consequently more successful.

I am confident that we have the correct strategy and governance 
arrangements in place and your Board is looking forward to the future 
with excitement and confidence.

Philip Lawrence
Non-Executive Chairman
9 March 2022

64

Headlam Group PLC  Annual Report & Accounts 2021

Board Leadership and 
Company Purpose

Our Board is ultimately responsible 
for the strategy, management, 
performance and long-term 
sustainable success of the Group. 
Good governance is simply good 
business practice and how we 
underpin the achievement of our 
strategic goals.

Compliance Statement
It is the Board’s view that, throughout the financial year 
ended 31 December 2021, and as at the date of this report, 
the Company complied with all the relevant principles and 
provisions set out in the UK Corporate Governance Code 2018 
(the ‘Code’) with the exception of provision 36.

Provision 36 of the Code states that the Remuneration 
Committee, “should develop a formal policy for post-
employment shareholding requirements encompassing 
both unvested and vested shares”. As intended and set out 
in the Directors’ Remuneration Report for the year ended 
31 December 2020 such a policy was developed as part 
of the Remuneration Policy review and implemented and 
adopted from the date of the 2021 AGM but was not applied 
retrospectively. The Policy is fully outlined in the Remuneration 
Committee Report on page 99.

This Report complies with Rule 7 of the Disclosure Rules and 
Transparency Rules of the Financial Conduct Authority, with 
the information required to be disclosed by sub-section 2.6 of 
Rule 7 being shown on pages 121 to 125. The Company has 
also complied with the relevant requirements of the Disclosure 
Guidance and Transparency Rules, the Listing Rules, Directors’ 
Remuneration Reporting regulations and narrative reporting 
requirements.

The Corporate Governance section of this Annual Report and 
Accounts explains how the Code principles have been applied.

Implementation of the Principles of the Code

Board leadership and company purpose

The Board is responsible for:
•  Promoting the long-term sustainable success of the Company and establishing the Company’s 

purpose, values and strategy (ensuring that its culture is aligned).

•  Ensuring the necessary resources are in place to meet objectives and measure performance against 

them within a framework of effective controls.

•  Engaging with stakeholders to inform decisions and ensuring that workforce policies and practices 

are consistent with the Company’s values and support long-term success.

Board of Directors – page 58 

Leadership and purpose – page 64

Board activities during the year – page 73

Succession planning – page 83

Considering stakeholders in decision 
making – page 40.

Division of responsibilities

The Chair leads the Board and is responsible for its overall effectiveness in driving the Company.

Board Roles – page 71 

There is clear division of responsibilities between the leadership of the Board and the executive 
leadership of the business.

The Non-Executive directors dedicate sufficient time to meet their responsibilities and provide 
constructive challenge, strategic guidance, specialist advice and hold management to account. 

Board policies and processes are in place to ensure that the Board functions effectively.

Division of responsibilities – page 68

Nomination Committee report – page 
79

Dealing with Directors’ conflicts of 
interest – page 68

Composition, succession and evaluation

Formal, rigorous and transparent procedures are in place to support Board appointments, led by the 
Nomination Committee, which considers the importance of diversity in decision making.

Nomination Committee report – page 
79

The Nomination Committee regularly reviews composition of the Board and Committees to ensure 
appropriate combination of skills, experience and knowledge and to plan for the progressive refreshing 
of the Board.

Annual evaluation of the Board’s composition, diversity and effectiveness.

Appointments to the Board – 82

Diversity Policy – page 84

Board composition – page 84

Board evaluation – page 76

Audit, risk and internal control

The Board has established formal and transparent policies and procedures to ensure the integrity of 
the independence of the Group’s external audit, and to satisfy itself of the integrity Group’s financial 
statements and to confirm that they represent a fair, balanced and understandable assessment of the 
Company’s position and prospects.

Procedures have been established to manage risk, oversee the internal control framework and 
determine the nature and extent of the principal risks the Company is willing to take in order to achieve 
its long-term strategic objectives.

Audit Committee report – page 86

Fair, Balanced and Understandable 
statement – page 94

Risk Management and Internal Control – 
pages 34 to 38 and page 92

Remuneration

The Board, through its Remuneration Committee, determines Director and Senior Management 
remuneration policies and practices and ensures they align to the Company’s purpose, values, and 
promote the successful delivery of the Company’s long-term strategy.

Each element of performance related pay allows for the independent exercise of judgement and 
discretion when authorising remuneration outcomes.

Controls have been implemented to ensure that no Director is involved in deciding their own 
remuneration.

Remuneration Overview – page 98

Directors’ Remuneration Policy – page 
99

Directors’ Annual Report on 
Remuneration – page 109

Statement of implementation of 
Remuneration Policy in 2022 – page 118

Headlam Group PLC  Annual Report & Accounts 2021

65

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCORPORATE GOVERNANCE REPORT

Leadership and Purpose
The Board is the Company’s principal decision-making body and is 
responsible for promoting the long-term sustainable success of the 
Group, including generating value for shareholders and contributing 
to wider society. This responsibility includes: setting the Company’s 
purpose, values and strategy; reviewing and promoting the desired 
organisational culture; ensuring the necessary resources are available 
to meet agreed objectives; and ensuring that all of these elements are 
aligned. The Company’s purpose is detailed on page 8.

A strategy day was held in September 2021 at which the Board and senior 
management examined Group strategy and its vision and mission in 
detail along with those members of senior management responsible for 
its implementation. Not only did this allow the Board to discuss strategy 
with appropriate managers in a formal setting but it also allowed for a full 
question and answer session and debate.

Culture
The Board is responsible for monitoring and assessing culture. The 
Chair sets the culture for the Board ensuring it is operating appropriately, 
effectively and with integrity. This in turn forms the culture which the 
Chief Executive, supported by the Chief Financial Officer and the 
Executive Team, is responsible for embedding throughout the business. 
The Board recognises that people are key to business success and 
every colleague is encouraged to voice their opinion and contribute 
ideas. Culture is an important element of every strategic and operational 
discussion held within the boardroom or elsewhere in the business.

The performance of the Group has and will be improved by realigning 
the Group’s businesses towards a much more collaborative and unified 
approach. The Board wishes to preserve the local, customer focused 
attributes of the culture, whilst encouraging collaboration between the 
Group’s businesses with a centralised approach where it makes sense 
to do so to leverage scale. To this end, various cross business interest 
groups have been set up to help with the dissemination of best practice, 
including forums which are job related.

Following the bottom-up culture capture exercise that was carried out 
during 2020, the Board has approved a detailed people and culture 
strategy which includes initiatives spanning the next three years. Board 
oversight of this strategy includes a detailed update on progress every six 
months with KPIs reported to the Board at each meeting from January 
2022 as the culture strategy implementation gets underway. Two key 
elements of the culture strategy are: the embedding of the Company’s 
values and behaviours; and developing change management capability 
across the site management community. 

In last year’s Annual Report, we noted that we had work to do to find more 
accessible and modern ways of communication with our staff. During 
the year we have implemented a new employee engagement portal 
(‘MyHub’) for our UK colleagues as referenced in People on page 49.

The Board has influenced Group culture in a variety of ways: 

• 

Increasing the focus on the health, safety and working practices of our 
colleagues;

•  Reviewing and revising remuneration structures for senior 

management;

• 

Implementing an absolute requirement to observe good business 
practice and abide by applicable laws and legislation;

•  Approving the people and culture strategy, and monitoring its 

implementation;

•  As part of the decision-making process, ensuring a focus on risk, 

opportunity and the effect of decisions on stakeholders;

•  Ensuring a sound system of internal controls including a fully 

implemented delegation of authority matrix which details responsibility 
for decision-making;

•  Undertaking internal control audits by Group Finance with oversight by 

the Audit Committee;

•  The implementation of group-wide policies such as Anti-Corruption 
and Bribery, Fraud and Money Laundering. Group businesses are 
required to confirm compliance with these policies as part of the half 
year and full year reporting process; and

•  The encouragement of disclosures in line with the Group’s 

Whistleblowing Policy and the thorough investigation of any such 
disclosures. During the year the Audit Committee requested the 
strengthening of the Whistleblowing Policy with the addition of an 
externally managed helpline to allow truly anonymous reports to 
be filed. This will be implemented in 2022.

The Board is pleased to report that the values and behaviours have 
been fully rolled out throughout the business during the year, through 
workshops with management and colleagues. The members of the 
Executive Team have also completed a roadshow to all site leaders 
to further embed and emphasise the Company’s purpose, mission 
and vision.

The Board continues to monitor culture in a number of ways in addition to 
its annual cultural strategy review. During 2022, it will continue to consider 
employee retention figures, health and safety performance and progress 
towards its cultural aims, including KPIs, at each Board meeting. More 
detailed updates will also be provided by members of the Executive Team 
on specific items and from the Employee Forum following each meeting.

66

Headlam Group PLC  Annual Report & Accounts 2021

Environmental, Social and Governance Responsibilities
The Board is ultimately responsible for climate related issues and takes 
its commitment to wider ESG matters very seriously. The past year has 
seen significant progress in this area of its responsibility, noting that day 
to day responsibility for ESG matters has been assigned to the Director of 
Investor Relations and ESG. Working with an external specialist, the Board 
has approved and overseen the development of the ESG strategy and 
the preparing of a materiality assessment and has held deep dives into 
various items within the wider ESG programme in addition to approving 
the progress update released in November 2021. 

The Board has released a full form ESG Report within this document 
(page 44) and has reported its first disclosures in line with the 
recommendations of the Task Force for Climate-related Financial 
Disclosures (‘TCFD’) page 51. These disclosures detail our areas of 
priority in relation to ESG.

During the year it has reconsidered and approved its Environmental Policy 
(the ‘Policy’) which is available on the Company’s website (www.headlam.
com). The Policy sets out the Company’s ambition and approach to each 
of the Company’s major areas of impact. The Company has initiatives  
in place to minimise its impact in each area as detailed in the ESG  
Report (page 46).

Over the next year the Board will oversee further developments in ESG, 
including evolving its approach to climate-related risks. The Board will fulfil 
its oversight responsibilities through detailed reports on a bi-annual basis 
with any additional ad-hoc topics for discussion as arise during the year.

Philip Lawrence, the Non-Executive Chairman, is accountable for 
overseeing ESG matters (including climate change), and the Board will 
continue to monitor progress in this area.

During 2022, the Company will establish an ESG Committee to assist 
with the more detailed aspects of its ESG agenda and to implement the 
ESG strategy approved by the Board.

Relations with shareholders
Information on stakeholder, including shareholder, interaction is 
contained within the Stakeholder Engagement and Section 172 
Statement of the Strategic Report on pages 40 to 42.

The Board places considerable importance on communication with 
shareholders. Ongoing engagement with shareholders and the wider 
investment community, including analysts and investors who are 
not currently shareholders, is essential to investors’ understanding 
of the Company and their ability to appraise its performance and 
management and consider it as an investment proposition. The principal 
communication methods used to provide information to shareholders 
are: regulatory announcements (including results announcements); 
investor presentations; webcasts; and the Annual General Meeting 
(‘AGM’). The Company offers its larger shareholders, either directly or 

via its stockbrokers, face-to-face meetings or calls on a bi-annual basis 
at a minimum, to present and discuss performance, strategy and other 
matters. Feedback is subsequently sought and considered by the Board 
after these interactions. These meetings are typically hosted by the 
Executive Director(s) and the Director of Investor Relations and ESG. 
The Company also retains a Financial PR and IR adviser, alongside its two 
brokers, to further facilitate interaction and support its communication 
with the investment community.

The Company offers larger shareholders meetings at Company locations 
to help with a fuller understanding of the business and to introduce other 
members of the Executive and senior teams. A Capital Markets Day for 
the Company’s larger institutional shareholders was hosted by the Board 
at the new Ipswich facility in July 2021. The event, which Non-Executive 
Directors attended, featured presentations from managers responsible 
for projects under the Company’s business change strategy on such 
items as revenue growth opportunities and efficiency improvements. 
Visitors also received a tour of the facility. A webcast of the event was 
made available to view by all on the Company’s website along with 
the presentational materials used. During 2021, the Company also 
participated in events and presentations aimed specifically at private 
investors.

Non-Executive Directors, including the Chairman, attend either in person 
or virtually certain meetings, events and briefings where shareholders 
are present in addition to the AGM, as illustrated by the Capital Markets 
Day. The Non-Executive Directors are committed to facilitating a direct 
channel of communication with the Company’s larger shareholders to 
hear any views and concerns and attend meetings with shareholders 
without Executive Directors present. The Senior Independent Director 
additionally makes himself available to meet with shareholders as and 
when requested.

The Company actively seeks shareholder feedback. Feedback is collated 
by both the Company and its advisers, discussed at Board level and 
considered in relation to all aspects of the Company’s performance and 
strategy whilst also helping to inform its future communications and 
actions.

Annual General Meeting 
In 2021, the Company recommended that shareholders did not attend 
the Annual General Meeting (‘AGM’) in person due to the continuing 
pandemic, but that instead shareholders should vote by proxy and follow 
proceedings of the AGM remotely. Whilst the 2021 AGM was held onsite 
with the Chairman, Chief Executive and Company Secretary attending 
in person, all other Board members attended via video conference. The 
Company made available arrangements for shareholders to engage in a 
question and answer session prior to the formal business of the meeting. 
Additionally, arrangements were made to allow shareholders to submit 
questions by email in advance of the AGM and receive a written answer 
in respect of frequently asked questions. Both of these facilities were put 
in place to encourage shareholder engagement and enable questions 
to be asked of the Board on the running of the Company. Voting on all 
resolutions was conducted by poll.

Headlam Group PLC  Annual Report & Accounts 2021

67

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCORPORATE GOVERNANCE REPORT

The Company is looking forward to being able to again welcome 
shareholders physically to its 2022 AGM. The Chairman of the Board 
and the Chairs of each Board Committee will be available at the meeting 
location to answer shareholders’ questions which can be asked either 
in person or via the online platform. The Company is again offering 
shareholders the opportunity to follow the business of the meeting 
remotely. More information on how to attend and ask questions, is set 
out in the Notice of AGM issued as a separate document to this report, 
and which is also available on the Company’s website. All shareholders 
present at the AGM will have the opportunity to communicate directly 
with the Board at the AGM. There will also be an opportunity to meet with 
the Directors after the meeting. 

Dealing with Directors’ conflicts of interest
Procedures are maintained by the Board whereby potential conflicts of 
interest are reviewed regularly and upon appointment to the Board or 
prior to taking on an external appointment. A review of these procedures 
was undertaken during the year and it was agreed that they remained 
appropriate and effective and were therefore re-approved. The operation 
of these procedures mean that the Board may be reasonably assured 
that any potential situation where a director may have a direct or indirect 
interest which may conflict, or may possibly conflict, with the interests 
of the Company will be identified and, where appropriate, dealt with in 
accordance with the Companies Act 2006 and the Company’s Articles  
of Association.

A resolution on each substantially separate item will be proposed and 
voting on each resolution will be taken by a poll as the Board considers 
that this continues to be more representative of shareholders’ voting 
intentions. The Company publishes the results of voting, including proxy 
votes on each resolution, on its website by no later than close of business 
on the next business day after the AGM and announces them through a 
regulatory news service as soon as practicable.

Employee Forum
The Board is keen to understand the views of its stakeholders, which 
importantly includes its people. Every day invaluable knowledge is 
amassed by our people that we, as a business, need to understand to 
inform our strategy and service propositions. It is equally important that 
the Board understands the views of its colleagues on areas that directly 
affect them. As a direct result of the focus we place on gathering this 
information, and the involvement of our workforce in decision-making, 
we continued to run our workforce advisory forum (‘Employee Forum’) 
remotely throughout 2021. We will look to resume holding this in person 
as soon as practicable. 

The Forum, which is chaired by the Chief Executive, has proved to be an 
invaluable opportunity to: discuss business plans, strategy and ideas; 
assist with the dissemination of information throughout the workforce; 
and keep colleagues up to date. In addition, members of the Employee 
Forum are called upon to be involved in groupwide projects. Following 
each meeting, an update is provided to the Board by the Non-Executive 
Director who attends the Forum. The Employee Forum has been 
engaged in discussions on: the new colleague communication and 
benefits platform; buying and sales strategy; approach to ESG; the 
alignment of executive remuneration with wider pay policy and strategy; 
network and transport consolidation; business website updates; trade 
counter development and the development of the myheadlam app, 
amongst other things.

Directors holding significant commitments outside of the Company are 
required to disclose them prior to appointment and on an ongoing basis 
where there are any changes. Actual and potential conflicts of interest 
are both included on a register which is maintained by the Company 
Secretary and reviewed annually as it was in 2021. Under the Company’s 
Articles of Association, the Board has authority to authorise potential 
conflicts of interest and to impose any limits or conditions it sees fit. In 
addition, the Board has delegated approval of new appointments where 
no conflict exists to a committee of two Directors, or where a potential 
conflict could exist, this is referred to the Nomination Committee for 
consideration.

During the appointment process for both Simon King and Stephen Bird, 
their other commitments were considered in addition to whether or 
not a conflict or potential conflict would exist with the interests of the 
Company. In each case, it was agreed that no potential conflict existed 
and that the interests of either candidate would allow sufficient time 
to be dedicated to their role with the Company. Both Directors were 
subsequently appointed to the Board.

The Board does not consider that any of its Directors are overboarded. 

Division of Responsibilities
The Board operates within a corporate governance framework designed 
to support the achievement of long-term sustainable success. This 
governance framework consists of the Board which has reserved matters 
to its own judgement and delegated responsibilities to its committees 
and management. The schedule of matters reserved for the Board has 
been reviewed during the year and is available from the Governance 
section of the Company’s website, www.headlam.com. It includes 
matters relating to strategy and management, structure and capital, 
financial reporting and controls, risk management and internal controls, 
contracts, board membership and delegation of authority, acquisitions 
and risk management. An overview of the main duties, roles and 
responsibilities of the Board are also available on the Company’s website. 
The Statement of the Responsibilities of the Chairman, Chief Executive 
and Senior Independent Director have been reviewed during the year and 
are also available on the Company’s website.

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Headlam Group PLC  Annual Report & Accounts 2021

Board and Committee structure

Group Board
Responsible for setting the Group strategy, including ESG strategy, and provides effective and entrepreneurial leadership within an 
environment of strong corporate governance, culture, ethics, values, and effective risk management and controls.

Nomination Committee
To monitor the size, diversity 
and composition of the 
Board and its Committees 
and ensure a formal, rigorous 
and transparent procedure 
for the appointment of 
new directors and to plan 
for succession. To take an 
active role in monitoring 
the Company’s diversity 
strategy and approach and 
monitoring its effectiveness.

Page 79

Audit Committee
To assist the Board in fulfilling 
its obligations relating to the 
Group’s financial reporting 
practices, internal control 
and risk management 
framework, and its external 
audit and other assurance 
processes.

Page 86

Remuneration 
Committee
To determine and agree 
the remuneration policy 
for Executive Directors and 
Executive Team, and to 
monitor and report on it. 
To review wider workforce 
remuneration and related 
policies in accordance with 
the Code.

Page 96

Disclosure Committee
To assist the Board 
in discharging its 
responsibilities in relation 
to the control of inside 
information and obligations 
under the Market Abuse 
Regulation.

Executive Risk 
Committee

Board responsibilities
The Board is responsible for providing strategic and entrepreneurial 
leadership of the business and promoting its long-term sustainable 
success. This is achieved within a framework of strong governance and 
effective controls enabling opportunities and risks to be assessed and 
managed appropriately. In doing so, the Board aims to generate value for 
shareholders while contributing positively to the wider society. In addition, 
the Board sets the Company’s strategic objectives; ensures that the 
necessary financial and human resources are in place for the Company to 
meet its objectives; and reviews management performance.

Board Committees and delegation
The Board takes decisions on strategy and in relation to items set out 
in the written schedule of matters reserved for its deliberation. Various 
operational matters and decisions have been delegated to Board or 
management committees. The Company has long-established Board, 
Audit, Nomination and Remuneration Committees which oversee and 
debate important issues of policy and assist the Board in attending to 
its responsibilities. Terms of reference for each Committee have been 
reviewed during the year and are available on the Governance section of 
the Company’s website.

The Executive Directors are responsible for the detailed implementation 
of the strategic decisions of the Board. The Non-Executive Directors 
are responsible for evaluating and challenging management’s proposals 
and their mix of skills and experience bring a broader perspective to the 
Board’s dialogue and decision-making process.

Board balance
Until the departure of the Chief Executive in October 2021, the Board 
consisted of the Non-Executive Chairman, two Executive Directors and 
four Non-Executive Directors (one of whom was the Senior Independent 
Director). As such, at least half the Board, excluding the Chairman, were 
Non-Executive Directors in accordance with the Code. Temporarily only 
one Executive Director serves on the Board, as Chris Payne performs 
the dual role of, Chief Executive (previously Interim) and Chief Financial 
Officer whilst the recruitment process for a new Chief Financial Officer 
takes place. The Board has ensured that suitable expertise and resources 
are in place to support Chris during this time and intends to appoint  
an Interim Chief Financial Officer shortly while the search process  
is ongoing.

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The Non-Executive Chairman and Non-Executive Directors do not 
participate in any bonus, share option or pension scheme of the 
Company, nor are they subject to minimum shareholding requirements. 
They are initially appointed for a three-year term and, subject to review 
and re-election by shareholders, can serve up to a maximum of three 
such terms. In line with the Code, all Board members stand for re-election 
by shareholders annually and will do so at the 2022 AGM.

CORPORATE GOVERNANCE REPORT

The Board undertook a review of the size and balance of the Board and 
confirmed that the balance achieved between Executive and Non-
Executive Directors was in compliance with the Code during the year 
and, once a new CFO is appointed, appropriate to meet the business 
and operational objectives. Decisions are made by the Board following 
detailed consideration of the items under review and no one individual 
or small group of individuals dominate the Board’s decision-making. The 
Nomination Committee will keep this under review.

Independence
The Company recognises the importance of its Non-Executive Directors 
remaining independent of executive management in character and 
judgement in order for them to effectively support and challenge 
management’s proposals. The Board has considered the independence 
of the four Non-Executive Directors and, taking into account the Board’s 
review of the Conflicts of Interests register, consider that all remain 
independent in character and judgement and free from any business 
or other relationship that could materially interfere with the exercise 
of independent and objective judgement. None of the circumstances 
outlined in the Code that may impair, or could appear to impair, 
independence apply in the case of any Non-Executive Director. Philip 
Lawrence was considered independent upon appointment to the Board 
in 2015 and continued to be so upon taking up his role as Non-Executive 
Chairman. Keith Edelman, who takes the role of Chairman after the 
AGM was also independent upon appointment to the Board. The Senior 
Independent Director is available to shareholders if they have concerns 
which are not resolved through the normal channels of the Chairman, 
Chief Executive or Chief Financial Officer, or for which such contact  
is inappropriate.

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Headlam Group PLC  Annual Report & Accounts 2021

Board Roles
All Directors share collective responsibility for the activities of the Board; the long-term success of the business and its impact on stakeholders and 
the wider society. The Board roles are constructed to ensure a clear distinction between leadership of the Board and the executive leadership of the 
business. Specific Board roles are outlined in the table below:

Role

Responsibilities

Non-Executive Chairman 
Philip Lawrence

•  Manage and provide leadership to the Board and set its agenda; 
•  Ensure high standards of corporate governance and set the cultural tone from the top; 
•  Act as a liaison between the management of the Company and the Board; 
•  Provide independent advice and counsel to the Chief Executive; 
•  Responsible for the effectiveness of the Board and its decision-making process and enable an annual review of its 

effectiveness; 

•  Facilitate effective contribution of all Directors and constructive relations between Executive and Non-Executive 

Directors; 

•  Ensure appropriate induction training for each Director; 
•  Ensure effective communication with shareholders and other stakeholder groups; 
•  Participates in corporate relations activities, including with shareholders as appropriate; and 
•  Accountable for overseeing ESG matters and strategy.

Chief Executive
Chris Payne

•  Lead and manage the Group; 
•  Develop Group strategy for the enhancement of long-term stakeholder value taking into account the needs and 

views of each stakeholder group; 

Chief Financial Ofcer
Chris Payne
(a recruitment process is 
underway to fill this role on a 
permanent basis)

Senior Independent 
Director
Keith Edelman

•  Lead the Executive Team in the implementation of Group Strategy agreed by the Board; 
•  Run the businesses in accordance with the policies and plans approved by the Board; 
•  Maintain relationships with shareholders and advise the Board accordingly; 
•  Set an example to the workforce and communicate the Board’s expectations particularly with regard to culture, 

and compliance; and 

•  Responsible for health and safety and Group diversity initiatives.

•  Responsibility for managing the Group’s financial affairs; 
•  Support the Chief Executive with his corporate relations responsibilities, including with shareholders; 
•  Chairs the Executive Risk Committee; 
•  Responsible for managing the Group’s I.T. department, infrastructure and cyber security; 
• 

In conjunction with the Executive Team and Executive Risk Committee, oversee the Group’s risk profile and risk 
management process; and 

•  Responsible for implementing the Group’s corporate development strategy.

In addition to their role as a Non-Executive Director: 
•  Act as a sounding board for the Chairman on Board related matters; 
•  Lead the effectiveness evaluation of the Chairman; 
•  Act as an intermediary for other Directors when necessary; 
•  Be available to shareholders who wish to discuss matters which cannot be resolved otherwise; and
•  Work with the Chairman, other Directors and/or shareholders to resolve significant issues and to maintain Board 

and Company stability in periods of stress.

Independent  
Non-Executive Directors 
Amanda Aldridge
Stephen Bird
Simon King

•  Provide effective and constructive challenge; 
•  Critically assess the strategy proposed by management and provide strategic guidance; 
•  Offer specialist advice to management using their experience and expertise; and
•  Scrutinise the performance of management in the implementation of the approved strategy.

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The Role of the Company Secretary
The Company Secretary provides support to the members of the Board:

Company Secretary 
Karen Atterbury

•  Provide updates to the Board and advise on corporate governance and compliance matters; 
•  Support the Chairman and Chief Executive in fulfilling their duties particularly in relation to induction, training 

and Board effectiveness evaluations; 

•  Support the Non-Executive Directors; and 
•  Provide effective support to the Board and its meetings, including attending and maintaining a record of 

the same.

Attendance at Board meetings 
The Board met fifteen times during the year to discuss the latest operating and financial information, key strategic items and other topics requiring 
discussion or decision. Board papers are issued where possible, five working days prior to each meeting to allow adequate consideration of the matters 
to be discussed. The Board’s meeting agenda is structured to ensure sufficient time is given to each item under consideration. 

A record of Directors’ attendance at Board meetings held during the year is set out below. Committee meeting attendance is given in the relevant 
Committee reports.

Directors

Philip Lawrence1
Amanda Aldridge
Stephen Bird
Keith Edelman 
Simon King2
Chris Payne3
Former Directors
Alison Littley
Steve Wilson

Role

Non-Executive Chairman
Independent Non-Executive Director
Independent Non-Executive Director
Senior Independent Director
Independent Non-Executive Director
Chief Financial Officer

Independent Non-Executive Director
Chief Executive

Meetings 
attended

Eligible to 
attend

14
15
4
15
8
13

2
11

14
15
4
15
9
14

2
11

1  Philip Lawrence absented himself from one ad-hoc Board meeting during the year which was dealing with a matter upon which he was conflicted.
2  Simon King was unable to attend one single item ad-hoc board meeting held at short notice and submitted his views in advance of the meeting.
3  Chris Payne absented himself from one ad-hoc Board meeting during the year which was dealing with a matter upon which he was conflicted and additionally was unable to attend one 

ad-hoc Board meeting held at short notice and submitted his views in advance of the meeting.

Additionally, an offsite strategy day was held with the Executive Team to 
assist with the development of Group strategy and strategic objectives. 
Other members of senior management responsible for certain areas 
attended the strategy meeting and provided an update on various focus 
areas within their remit. This provided the Board with an opportunity to 
meet senior leaders in a more formal way and constructively challenge 
the detailed direction of strategy implementation.

During the year under review, the Non-Executive Directors and the 
Chairman regularly met without management present, usually before a 
board meeting or after formalities had been concluded. Two additional 
ad-hoc meetings of the Non-Executive Directors and the Chairman 
took place to discuss items of importance. The Senior Independent 
Director also held a meeting of the Non-Executive Directors without 
management or the Chairman present.

The Board considers that it may be beneficial for the Executive Directors 
to hold external directorships to broaden their experience and has 
therefore approved a policy which would limit such appointments to one 
Non-Executive Directorship or other significant appointment.

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Headlam Group PLC  Annual Report & Accounts 2021

Board Activities in 2021
The key activities of the Board during 2021 are outlined in the following 
table. The Board paid specific attention to assisting management in the 
delivery of the Group’s strategic objectives and the approach taken in 
relation to governance in general. Each Board meeting follows a tailored 
agenda agreed in advance by the Chairman, Chief Executive, Chief 
Financial Officer and Company Secretary. At each scheduled meeting, 
the Board received updates from the Chief Executive, the Chief Financial 
Officer in addition to reports on health and safety, specific agenda items 
which included the consideration of the views of stakeholders (including 
employees, suppliers, customers and shareholders) and Human 
Resources. Other items are included on the Board agenda at each 
meeting in accordance with the Board’s annual workplan such as culture 
and ESG matters. The Board receives an update from the Company 
Secretary on a quarterly basis including updates on matters of corporate 
governance and ESG. Matters requiring attention between these 
quarterly Company Secretarial updates are shared at the next meeting, 
or between meetings as required.

Specific activities of the Board during the year under review included:

ESG and stakeholder 
engagement 
• 

Interacted with shareholders and the 
wider investment community;

•  Reviewed investor relations 

programme and feedback provided 
by the Company’s investors, 
stockbrokers and financial PR agency 
plus reports on investor roadshows;

•  Considered the findings of an 

in-depth customer insight survey 
and its impact on strategy and 
operations;

•  Discussed feedback from the 
Employee Forum via the Chief 
Executive and the NED who attends 
the Forum;

•  Conducted an ESG materiality 

assessment; and

•  Reviewed and approved the 

Company’s ESG Strategy (see page 
44) and Environmental Policy.

Governance and culture
•  Approved a culture strategy in the 
context of the Group’s strategic 
aims and taking into account the 
results of the culture capture 
exercise;

•  Participated in and reviewed the 
results of an externally facilitated 
Board and Committee self-
evaluation exercise and agreed 
areas of focus for 2022;

•  Approved the Statement of the 

Responsibilities of the Chairman, 
Chief Executive and Senior 
Independent Director, the Schedule 
of Matters Reserved for the Board 
and the terms of reference of each 
Board Committee;

•  Reviewed and approved the Board’s 

principal policies, including the 
Modern Slavery Statement; and
•  Reviewed the Company’s Register 

of Conflicts.

Financial and performance 
reporting
•  Approved the Company’s annual and half-

year results;

•  Reviewed the Company’s capital allocation 

priorities;

•  Reviewed and approved the Company’s 

dividend policy;

•  Approved the UK Tax Strategy;
•  Reviewed the Company’s performance 

against KPIs, 2022 budget, operating and 
project milestones; and

•  Reviewed and approved the Company’s 

2022 budget.

2021 Board Activities

Operations and material 
transactions
•  Detailed review and approval of the 

proposal to consolidate the Company’s 
businesses in the South East and its 
impact on stakeholders;

•  Reviewed the Company’s overall business 

change strategy and the planning, 
trialling and roll out of each particular 
project, including e-commerce approach, 
transport integration, South East 
consolidation and customer insight;
•  Reviewed the Company’s trade counter 

proposition;

•  Considered post-implementation review 
following the completion of operational 
projects; and

•  Conducted assessments of potential 

acquisitions, whilst being cognisant of the 
market, general economic background 
and effect on (and views of) key 
stakeholders.

Strategy and management 
•  Through detailed interaction 
at Board meetings, review the 
operational, people, cultural and 
IT plans that underpin Company 
strategy implementation;

•  Approved the KPI dashboard to be 
presented to each meeting; and
•  Considered the impact of Company 
culture on initiatives and projects. 

Internal controls and risk 
management 
•  Completed an assessment of the 
Company’s emerging and principal 
risks and risk appetite;

•  Monitored health and safety 

performance and implementation 
of continual improvements to 
procedures;

•  Monitored the implementation of 

recommendations arising out of the 
external review of IT security and 
ensured the completion of a further 
penetration test;

•  Approved the Company’s viability 

statement and the timeframe over 
which it should be measured;
•  Approved the Company’s Anti-
Corruption and Bribery policy, 
procedures on gifts & hospitality, 
Fraud and Anti-Money Laundering 
policy and Whistleblowing policy;
•  Received and considered reports 
on compliance with financial, 
regulatory, corporate responsibility 
and environmental commitments; 
and

•  Approved the Company’s insurance 

programme.

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Risk Management 
The Board has overall responsibility for Group’s system of risk 
 management and internal control and for reviewing its effectiveness  
and is supported in this regard by the Audit Committee and the 
 Executive Risk Committee.

The Executive Risk Committee meets quarterly to review and update 
the centralised risk register and undertake ongoing identification of risks. 
During the year the Executive Risk Committee has taken responsibility 
for monitoring risks against risk appetite (which is set by the Board) and 
the ongoing review of principal risks and risks relating to ESG (including 
climate-related risks). The Executive Risk Committee reports on its 
activities to the Audit Committee which reports to the Board following 
each meeting. Response to and remediation actions in respect of any 
significant control failings are considered by the Audit Committee and 
reported to the Board as considered necessary. Under Board paper 
guidelines implemented during the year, papers submitted to the Board 
should include the risk and opportunities relating to each item under 
review, allowing the Board to assess risks relating to each decision as it is 
taken. The Board carries out an assessment of the Company’s principal 
risks and uncertainties for the annual report and accounts and the 
interim statement. This assessment includes a detailed review of each 
of the Company’s principal risks including changes to the risk profile and 
whether each risk is within appetite or not.

Emerging risks are considered by the Board at least annually. Further 
information on the Company’s approach to risk management is available 
in the strategic report on page 34 and in the Audit Committee report on 
page 92.

The Directors confirm that they have carried out a robust assessment 
of the principal risks and uncertainties and the emerging risks facing the 
Group, including those that would threaten its business model, future 
performance, solvency or liquidity. A description of these risks, together 
with details of how they are managed or mitigated, is set out on pages 
34 to 36. The Board considered detailed papers on the risk framework, 
feedback from the Audit Committee and conducted blue-sky thinking to 
identify significant new or emerging risks.

The system of risk management and internal control can only provide 
reasonable and not absolute assurance against material error, loss, fraud 
or breaches of laws and regulations. The system of internal control does, 
however, provide reasonable assurance that potential material issues 
can be identified promptly. The Audit Committee, on behalf of the Board, 
monitors the Company’s system of risk management and internal control 
with papers from the Executive Risk Committee at each of its meetings, 
and conducts a review of its effectiveness at least once a year.

Information security risk
Information security is vital to protect Company data from loss, theft 
and damage and to ensure the continuity of business operations. The 
Company needs access to the data it holds in order to be able to service its 
customers and run the business for the benefit of all stakeholders.
The Board has delegated to the Audit Committee responsibility for 
oversight of assurance over information security as part of its risk 
management oversight responsibilities. The Audit Committee is briefed 

74

Headlam Group PLC  Annual Report & Accounts 2021

by senior management at each of its four meetings on the activities of 
the Executive Risk Committee which has operational responsibility for 
information security risk. The Board is also briefed regularly on information 
security matters by senior management, both as part of its annual risk 
management assessment and additionally as part of deep dive reviews. 
During 2021, the Board was briefed three times on information security 
matters. The Board has also approved an e-commerce and digital strategy 
within which information security good practice is built in to the design and 
delivery of projects to enhance our digital presence. An independent review 
of the Company’s information security is undertaken every three years and, 
in line with good practice, penetration testing is conducted annually with 
the last penetration test carried out in June 2021. 

The Company is mindful that many cyber attacks enter via the email 
system. A monitoring solution has been implemented to limit exposure 
to that form of attack and which additionally requires email recipients to 
confirm on an ad-hoc basis if links are safe or not as part of their training. 
Other training undertaken on cyber security includes an annual online 
cyber security awareness course and regular monthly “bitesized” training. 

External cyber security review
Following the cyber security incident in November 2020, the Company 
engaged an external specialist to complete a review of its information 
security systems. The implementation of the recommendations since 
receiving the finalised report has been a focus for the Board which has 
received regular updates on progress from senior management. The 
Board is pleased to confirm that all critical recommendations have been 
implemented successfully.

Compliance training
The Board has been monitoring the roll-out of the Company’s on 
line compliance training portal. To date courses on Anti-Bribery and 
Corruption, Social Media Awareness, Cyber Security and Modern Slavery 
and Human Trafficking have been provided to appropriate personnel 
throughout the business. Further courses will be made available during 
2022. It is the intention that these courses be repeated by relevant 
personnel at regular intervals.

Additionally, detailed data protection (‘GDPR’) training was delivered by 
video-conference to management and other selected colleagues with 
further on line awareness training to follow. 

In accordance with its commitment to excellent health and safety 
practice all General Managers and the Executive Team attended an IOSH 
approved Safety for Executives and Directors course. 

Board Oversight 
Non-Executive Directors perform a key role in scrutinising and holding 
management and individual Executive Directors to account against 
agreed objectives. During the year the Board has continued to oversee 
progress towards its operational and strategic objectives. It has 
strengthened the reporting to the Board of key business KPIs and those 
relating to its operational initiatives. During 2022, key ESG KPIs will 
be presented to each meeting to assist with its oversight of progress 
towards its ESG strategy. 

The Board performs deep dives into areas of importance such as sales, 
buying and e-commerce and digital, and conducts post implementation 
reviews of its larger structural projects, the most recent being in relation to 
South East network consolidation. At each meeting the Board challenges 
management on pace and progress towards previously agreed targets.

In December, the Board considered in detail various operational initiatives, 
noting the significant progress made during 2021 and the plans for 
continued development in 2022. The Board challenged management 
on the pace of implementation of projects with an overlay of business 
risk and importance applied to each project in prioritising the various 
activities. The Remuneration Committee has based the annual bonus 
strategic targets partly on elements of the agreed 2022 operational plan, 
reflecting the importance of achieving certain operational goals and 
realising growth opportunities.

Board Induction and Training
The process for identifying and evaluating new candidates for Board 
positions has been delegated to the Nomination Committee under its 
terms of reference. Once a preferred candidate has been identified they 
are recommended to the Board for appointment. Further information on 
this process is outlined on page 82.

Induction
Upon joining, each new Director receives a tailored induction programme 
relevant to their experience, expertise and committee membership. 
Particular emphasis is placed on the new Director visiting several 
operating locations and businesses and meeting the associated 
senior managers and colleagues to aid with deep understanding of the 
Group’s business operations. The Director is also able to accompany 
a salesperson and a driver for a day to help develop an allround 
understanding of the roles and the day-to-day challenges faced at all 
levels of the organisation.

Additionally, an induction programme will typically include briefings 
on strategy and other matters, site visits, and one-to-one meetings 
with senior colleagues, including other Directors and each member 
of the Executive Team, in addition to advisers such as the Company’s 
stockbrokers and auditor.

A comprehensive information pack is provided which includes (but is not 
limited to):

•  Background information about the Group and current strategy 

documents;

•  Briefings on Directors’ duties and responsibilities;

• 

Information on Board meeting procedures;

•  Board and committee minutes;

•  Group policies;

•  Matters reserved for the Board and Committee terms of reference;

•  Financial budgets;

•  Shareholder and other stakeholder feedback;

•  Customer insights; and

•  Relevant industry and financial reports.

Simon King – Induction

Describe your induction process
I followed a thorough induction process which was a combination of 
meetings with Board members, senior management, site leaders and 
external advisers. I was fully briefed on all aspects of strategy and 
operations, including health and safety, investor and workforce 
engagement, culture, governance and risk. 

Who did you meet as part of your induction 
process?
I spent time as part of the structured induction programme with all 
Board members and members of the Executive Team to understand 
strategy and areas of focus for the Group, in addition to Board 
procedures and process. Outside the formal induction programme, I had 
further meetings with the Company’s brokers and external audit 
partner. I also met with various site leaders and other colleagues around 
the business to understand the challenges they experience every day. 

Did you visit any Group businesses as part of  
your induction?
I visited various sites around the core distribution business, including 
some of our larger sites at Ipswich, Coleshill, Mercado and Tamworth, 
plus two smaller sites, Kidderminster and Thatcham. I also visited 
various trade counters and our ceramics specification business, Domus.

What were your first impressions of our people?
We have some great people around the Group who are dedicated to 
Headlam and to achieving excellent service for our customers. Many of 
our people have dedicated themselves over many years to their local 
businesses and there is a vast amount of knowledge of the flooring 
industry which we as a Board are anxious to build into our decision-
making.

What specific induction did you receive for your 
role on the Board Committees?
The Company Secretary provided an outline of the governance 
framework including the roles and responsibilities of each of the Board 
committees. I met with each of the Chairs of the Board Committees to 
understand the priorities of each committee. For the Remuneration 
Committee, I additionally met with FIT Remuneration Consultants LLP 
(the independent adviser to the Remuneration Committee) and for the 
Audit Committee, I met separately with the lead partner from the 
External Auditor, PwC.

Which aspects of your induction did you find 
particularly useful?
Visiting the sites around the business helped me understand the 
challenges faced by the business every day and gave me a true insight 
into the quality of our people and how we go about achieving our aims for 
our stakeholders. Also, visiting our smaller customers on the high street 
and listening to the sales team regarding relationships with multi-site 
customers gave me an insight into the importance of providing a great 
service and an appreciation of our customers’ views and requirements .

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The new Director is also provided with an explanation of the Company’s 
financing structure and relevant statutory and regulatory guidance, 
including the Code and FRC Board Effectiveness guidance.

Training and development
All Directors are considered to be suitably qualified, trained and 
experienced so as to be able to participate fully in the work of the Board. 
To assist with the independent conduct of their function and, if required in 
connection with their duties, a process is in place for the Non-Executive 
Directors to obtain professional advice at the Company’s expense. 

development. Such courses included short webinars and conferences 
in additional to longer term courses on items of importance including 
sustainability strategies, remuneration and regulatory updates. Directors 
additionally receive regular updates appropriate to the business throughout 
the year as part of the Board meeting programme, which develops and 
refreshes their knowledge and capabilities. During 2021, training also 
included presentations by the Executive Team to the Board on items within 
their remit, including ESG, branding, culture and cyber security. In addition, 
the Company Secretary provides regular updates on developments in 
Corporate Governance. 

Training and development (as did the format of Board meetings until 
later in the year) once again had to take into account the circumstances 
of the continuing pandemic. Virtual seminars and on line courses run by 
professional bodies on various commercial, operational and regulatory 
matters were attended by the Directors as part of their ongoing 

Composition, Succession and Evaluation

The Non-Executive Directors further enhance their understanding and 
knowledge of the business and culture by spending time with the Executive 
Directors, the Executive Team, other senior management 
and colleagues. 

Board Evaluation
Progress on 2020 evaluation
In the 2020 Annual Report and Accounts we reported on the external interview-based board evaluation that had been conducted by Independent 
Audit Limited. The Board reviewed progress against these actions midway through the year to ensure they were being progressed and again at the end 
of the year. Details of progress on the actions arising out of the 2020 evaluation are shown below:

2020 Outcomes, actions and progress

Risk Management and 
non-financial controls

Culture and People

Succession Planning

Skills and Experience

2020 Outcomes

To further develop the risk 
management framework and 
processes.

To take a more holistic 
approach to organisational 
culture.

To continue the 
focus on succession 
planning.

To broaden the skills and 
experience on the Board to 
support the implementation of 
future strategy.

Actions for 2021

To develop further the 
conversation around strategic 
risks (especially with respect to 
ESG) and consider a broader 
view of emerging risks.

Continue to oversee the 
development of culture 
and the implementation 
of Group values and 
behaviours.

To further develop the 
Company’s approach 
to succession 
planning and talent 
management.

Appoint an additional Non-
Executive Director with the 
skills to support various 
aspects of long-term Group 
strategy.

Progress made 
in 2021

The review of ESG related 
risks has been assigned to the 
Executive Risk Committee and 
are subject to direct oversight 
by the Audit Committee. 
Emerging risks are also 
considered at each Executive 
Risk Committee with a further 
annual review by the Board.

Group values and behaviours 
have been implemented 
with workshops held with 
colleagues throughout 
the business. The Board 
has agreed and received 
progress updates on its 
cultural strategy.

Branch succession 
plans have been 
developed and senior 
leader succession 
plans updated.

Two new Non-Executive 
Directors have been appointed 
both chosen carefully for 
their complimentary skills and 
experience. This is already 
evident in Board discussions. 
A full Board skills assessment 
was again completed during 
the year.

76

Headlam Group PLC  Annual Report & Accounts 2021

 
2021 Board Evaluation
The Code recommends that there should be a formal and rigourous 
annual evaluation of the performance of the Board and its Committees 
and that this process is externally facilitated at least every three years. 
Under the Code, companies outside the FTSE 350 Index are not 
required to complete externally facilitated board evaluations; however, 
it is recommended that they be considered. Despite being outside 
the FTSE350 index, the Board were in agreement to undertake an 
externally facilitated self-evaluation in 2021 based on a confidential 
online questionnaire. Following the successful 2020 externally facilitated 
interview-based evaluation, and to maintain continuity with the 
previous review, the Board again appointed Independent Audit Limited 
(‘Independent Audit’) to manage the process. Independent Audit were 
additionally asked to report on progress against the actions identified in 
2020 and arising out of the 2021 evaluation. Independent Audit have no 
other connection to the Company or its Directors.

Preparation for the evaluation included a scoping discussion between 
Independent Audit and the Chairman together with the Company 
Secretary. Evaluation questionnaires were approved in advance by 
the Chairman and the Chairs of each Board Committee before being 
circulated for completion. The questionnaire responses were anonymous 
which helped to underpin their honest completion. The resulting report 

was discussed in draft with the Chairman and Company Secretary, 
prior to being submitted to the Board at its December 2021 meeting. 
Each Committee reviewed the results of its own evaluation at their 
next meeting and the Nomination Committee additionally reviewed 
the results as they related to Board composition and size, diversity and 
succession planning. Further detail on the Nomination Committee 
deliberations can be found in the Nomination Committee report.

The effectiveness review noted the positive evolution in Board 
performance in several key areas in addition to highlighting areas which 
would benefit from further improvement. Following careful consideration 
of the findings of the review, the Board and its committees noted a 
number of strengths, including:

•  financial oversight;

•  committees have well-defined mandates, add value and support the 

Board well in fulfilling its obligations; and

•  keep up to date with governance and industry developments to stay 

relevant and effective in its oversight of the business.

In line with the business and strategic plans of the Company, the  
following areas were highlighted as opportunities to further enhance 
Board performance:

2021 outcomes and actions 

2021 Outcomes

Actions for 2022

Strategy

Culture and People

ESG

Diversity

To further the strategy 
setting process, 
underpinned by purpose 
and values and improve 
visibility of strategy 
implementation.

To re-visit the purpose 
and agree a method of 
ongoing monitoring of its 
implementation. 

To further develop how the 
Board considers people 
and behaviours to support 
the delivery of strategy.

To continue to develop 
ESG approach (including 
approach to climate 
risk) and assimilate into 
strategic decision-making.

To identify sources of 
additional information on 
culture and behaviours 
and feed the information 
into the decision-making 
process.

To focus on ESG 
leadership and oversight 
and establish an ESG 
Committee.

To continue work 
to develop diversity 
initiatives throughout the 
organisation as a whole 
and plan for diversity at 
Board level.

To undertake a business-
wide diversity assessment 
and develop a cohesive 
plan for the furtherance of 
diversity targets within the 
business. 

The Board discussed the report and agreed actions to take forward based on the suggestions in the report. The Company Secretary is responsible for 
tracking these actions and reporting back to the Board periodically on the progress made.

Independent Audit have reviewed the disclosures made regarding the board evaluation exercise.

Headlam Group PLC  Annual Report & Accounts 2021

77

OverviewCorporate GovernanceStrategic ReportFinancial StatementsCORPORATE GOVERNANCE REPORT

Performance review of the Chairman
The Senior Independent Director, following results of the Board evaluation and consultation with other Directors, provided feedback to the Chairman 
on his own performance. The output of the review noted that the Chairman was engaged and dedicated to his role. He strives to operate the Board in 
a culture of trust, openness and debate, facilitating an atmosphere of challenge whilst encouraging the effective contribution of all Board members. 
During the year he has been instrumental in clarifying the priorities of the Board, setting the cultural tone; and leading the development of the Board 
and the induction of the new Directors.

Individual director performance reviews
As part of the annual effectiveness review of the Directors, the Chairman provided feedback to each Director on their own performance and discussed 
training and development opportunities.

Following the results of the evaluation, the Board confirms that all Directors, including the Chair of the Board, continue to be effective and demonstrate 
commitment to the role, including dedicating sufficient time to attend all necessary meetings and to carry out all other duties required of them.

78

Headlam Group PLC  Annual Report & Accounts 2021

NOMINATION COMMITTEE REPORT
 Composition Succession and Evaluation continued

Chief Executive 
After nearly 30 years of loyal service, Steve Wilson stepped down from 
the Board as Chief Executive and Director on 6 October 2021. During the 
last five years as Chief Executive, Steve pioneered the development of 
our new strategy. In commencing the search for a new Chief Executive, 
the Committee reviewed and updated its previously approved skills and 
experience matrix required for the Chief Executive’s role and used this as 
the basis for the candidate profile used in the search. Warren Partners, 
who led the recruitment process, were instructed to present a diverse list 
of candidates for the Committee’s consideration. Following a thorough 
recruitment process, it was with great pleasure that the Nomination 
Committee recommended to the Board that Chris Payne be appointed 
as Chief Executive and the Board approved his appointment. 

Non-Executive Director Changes
Alison Littley stepped down from the Board on 31 March 2021 by which 
time an open and transparent external search process was underway 
to bring an additional two Non-Executive Directors to the Board with 
significant experience in related industries, developing customer led 
growth strategies including leading digital transformations. Following 
a robust external search carried out by Ridgeway Partners LLP, and 
consideration of a diverse candidate list, the Committee was pleased to 
recommend to the Board that Simon King, and subsequently Stephen 
Bird, both be appointed to the Board, which it approved. Simon King and 
Stephen Bird joined the Board on 14 May 2021 and 13 September 2021 
respectively. Both Simon and Stephen have already made significant 
contributions to the decision-making process and Board discussions. 
Further information on the process undertaken for Board appointments 
is shown later in this report.

Prior to and during the recruitment process, the Committee held a 
full discussion on the need for gender and ethnic diversity, and we 
acknowledge that while considered the best candidates, appointing 
two male Non-Executive Directors has negatively affected the gender 
balance on the Board. Following due and careful debate, it was considered 
important to the creation of long term sustainable value for the Group 
to ensure that the best candidates fitting the skill requirements were 
appointed. Due to the quality of the two candidates remaining at the end 
of the process, it was agreed that both should be appointed, as they each 
have complimentary skills to assist the Board in driving strategy. 

The Committee recognises the benefits of boardroom diversity of 
gender and ethnicity and will improve diversity on the Board through the 
appointments it intends to make during the year. Further information on 
our approach to diversity is set out later in this Report. 

Headlam Group PLC  Annual Report & Accounts 2021

79

Philip Lawrence Non-Executive Chairman

Statement from the Chair of the Nomination Committee
On behalf of the Board, I am pleased to present the Nomination 
Committee report for the year ended 31 December 2021. The 
Nomination Committee continues to play a vital role in the stewardship 
of the Company. During the year, we have taken significant decisions in 
furthering our objective to strengthen the Board in pursuit of long-term 
sustainable value for all stakeholders. In line with best practice, we have 
amended the Committee’s membership such that the Chief Executive 
is no longer a member, but attends at my invitation for appropriate items 
of discussion. The Committee is therefore comprised solely of the Non-
Executive Directors with the Non-Executive Chairman as Chair. 

Strengthening our Board
A key focus during the year was the performance of various evaluations of 
the key skills required for the effective stewardship of the Group against 
the skills present around the Board table. The Nomination Committee 
has performed a leading role in the Board developments which are already 
proving to have a significant impact on Board discussions.

OverviewCorporate GovernanceStrategic ReportFinancial StatementsNOMINATION COMMITTEE REPORT

Priorities
In the 2020 Annual Report, we confirmed our priorities for 2021 which 
helped to form our focus during the year and I am pleased to outline our 
progress below:

Priorities for 2022 
Over the coming year, our focus will be to:
• 
•  Strengthen the breadth and diversity of pipeline for Executive Team 

Increase board level diversity;

and senior management succession;

•  Produce a diversity plan for the business as a whole; and

• 

 Continue the emphasis on the Company’s succession planning, with a 
focus on the development of key talent, including for board level roles 
both executive and non-executive.

A year of change
This has been a year of positive Board change with more changes due 
in the coming year. The Committee has performed its role making 
significant decisions with the long-term success of the business and the 
benefit of all stakeholders in mind. We will focus on Board composition 
and ensuring appropriate development plans are in place to increase the 
diversity and breadth of candidates available for senior positions. We will 
strive to ensure that the requirements of the Code, as they relate to the 
Nomination Committee, continue to be met.

The following report sets out in detail the work that we have undertaken 
during the year under review.

Philip Lawrence
Chair of the Nomination Committee
9 March 2022

Skills
Given the importance of having the right mix of skills and experience to 
achieving Group strategy, a skills review has been undertaken, including 
specific assessments for each of the roles which have been recruited for 
during the year. Further information on this assessment can be found 
later in this report. 

Succession
The succession plan for the executive directors and senior management 
roles has been considered covering both contingency and long-term 
succession planning. Additionally, development plans were discussed for 
the internal candidates for Chief Executive succession. 

By understanding our talent below senior management level, we can 
more easily understand the quality of our people and how the business 
supports their career development. In late 2020, the Committee 
considered the succession plans in place for key operational roles. 
Operational leadership and the People Director have continued to 
identify talent and create development plans across the business. During 
2021, the Board invited operational leads to its strategy day to experience 
for itself the breadth and talent of our leadership team. This will be 
supplemented in 2022 when the Board has scheduled two site visits and 
presentations with senior site leadership.

Group-wide diversity
The Committee has conducted a detailed review of diversity indicators 
across the business. In order to increase diversity and assist in providing 
a more diverse pipeline for senior management roles, the Committee 
has approved the appointment of a third-party expert to conduct a 
full diversity review which will fully engage with internal stakeholders. 
Following a detailed Board debate on its approach to diversity, the 
outcome of this work will be a comprehensive plan to increase diversity 
across the business. Developments in this area will be reported in the 
2022 Annual Report.

80

Headlam Group PLC  Annual Report & Accounts 2021

Main Role and Key Responsibilities
The key areas of focus for the Committee are: to review the structure, size and composition of the Board (taking into consideration the outcome of the 
Board evaluation exercise) and recommend to the Board any changes required; to plan for succession taking into account diversity of gender, social and 
ethnic backgrounds, cognitive and personal strengths; and to identify and nominate for the approval of the Board, candidates to fill vacancies as and 
when they arise. The Committee is also responsible for making recommendations to the Board concerning the Board’s committees and the re-election 
of Directors at the AGM. Full details of responsibilities delegated to the Nomination Committee by the Board are set out in the written terms of reference 
which are available on the Company’s website. 

Activities of the Nomination Committee during the year

The Nomination Committee agrees an annual workplan which is designed to cover its terms of reference across its meetings. The Committee confirms 
that it has completed the items delegated to it during the year under review. In addition to matters relating specifically to its terms of reference, agendas 
incorporate matters arising and topical items upon which the Nomination Committee has chosen to focus. The key activities of the Nomination 
Committee during the year in discharging its principal areas of responsibility are shown below:

Skills assessment and succession 
•  Reviewed the skills and experience required 
by the Chief Executive in the context of 
wider business needs and culture, long-term 
strategic objectives and stakeholder feedback; 

•  Assessed internal candidates for Chief 

Executive succession and monitored the 
implementation of development plans;

•  Considered the appointment of a recruitment 

agent and the candidate profile to fill the 
vacancy of Chief Executive;

•  Reviewed the skills and experience of 

Non-Executive Directors to fully support 
the achievement of the Group’s strategic 
objectives;

•  Reviewed succession plans for Board and 

senior management;

•  Conducted a thorough external review 
for the appointment of two new Non-
Executive Directors and recommended their 
appointment to the Board; and 

•  Assessed the tenure of the Non-Executive 
Directors to inform the succession plan.

Reporting
•  Considered and recommended to the Board 

the Nomination Committee Report for 
inclusion in the Annual Report and Accounts;

Nomination 
Committee Activities

Governance 
•  Reviewed the structure, size and composition 

of the Board and its Committees;

•  Reviewed and updated the terms of reference 

of the Committee and its annual plan;
•  Reviewed the time commitment required 
of Non-Executive Directors and evaluated 
whether enough time was being committed to 
fulfil their duties;

•  Agreed that all Non-Executive Directors 

(excluding the Chair) remain independent;
•  Recommended the re-election of all directors 

due to retire at the AGM;

•  Reviewed the role descriptions of the 
Chairman, Chief Executive and Senior 
Independent Director; 

•  Commissioned a business-wide review 
of diversity for 2022 with a view to a 
comprehensive action plan to increase 
diversity across the business; and

•  Considered and reapproved the policy on 

approving external appointments.

Evaluation
•  Reviewed the results of the Board 
effectiveness in relation to its own 
performance; and 

•  the composition, size and diversity of the 

Board and succession planning. 

Headlam Group PLC  Annual Report & Accounts 2021

81

OverviewCorporate GovernanceStrategic ReportFinancial StatementsNOMINATION COMMITTEE REPORT

Membership and Attendance at Meetings Held in 2021 
The Nomination Committee is chaired by Philip Lawrence. It comprises 
a majority of Independent Non-Executive Directors as required 
by the Code and their biographies are set out on pages 58 and 59. 
Appointments to the Nomination Committee are made by the Board.

The standard procedure which the Committee has in place for 
appointment to the role of Chairman or Non-Executive Director 
positions, was followed during the recruitment process for the two new  
Non-Executive Directors undertaken throughout the year. The procedure 
is set out below:

The Nomination Committee met on nine occasions in order to fulfil its 
responsibilities delegated to it by the Board (four of which were scheduled 
meetings) and the table below set out its members and their attendance.

Members

Philip Lawrence
Amanda Aldridge
Stephen Bird1
Keith Edelman
Simon King1
Former Members
Alison Littley1
Steve Wilson1

Meetings 
attended

Eligible to 
attend

9
9
3
9
5

1
6

9
9
3
9
5

1
6

1  Stephen Bird and Simon King joined the Board on 13 September 2021 and 14 May 2021 

respectively. Alison Littley and Steve Wilson stepped down from the Board on 31 March 2021 
and 6 October 2021 respectively. 

The Committee has reviewed its membership and has recommended 
to the Board that the Committee membership consist entirely of the 
Non-Executive Directors, with the Chief Executive no longer being a 
member of the Committee. This composition continues to meet the 
Code requirement that the majority of the members are independent 
Non-Executive Directors and indeed removes all executive presence in 
line with best practice.

Only members of the Nomination Committee are entitled to be present 
at meetings but other Directors (including the Chief Executive), members 
of the Executive Team and advisers may be invited to attend at the 
discretion of the Chairman. The Company Secretary performs the role of 
Secretary to the Committee. 

No Director is involved in any decisions regarding their own continuation 
in office, re-appointment or re-election, including the Chairman. 

Board Changes and Appointment and Re-appointment 
of Directors
The Committee has procedures in place for a formal, rigorous and 
transparent process leading to Board appointments, ensuring that 
appointments to the Board are made on merit, against objective criteria, 
and promote diversity of gender, social and ethnic backgrounds,  
cognitive and personal strengths.

•  The Committee meets to confirm what additional skills and experience 
would best support the achievement of the Company’s strategy and 
agree a clear specification for the search agent, which takes into 
account the outcome of that skills assessment;

•  Appoint and brief an independent recruitment consultancy with no 

other connection to the Company or its directors to carry out a market 
appraisal and to present potential candidates with the particular skills 
required. Recruitment agencies for Board and senior management 
positions are selected on the basis that they will put forward a diverse 
list of candidates. In the case of the appointment of the Non-
Executive Directors in 2021, Ridgeway Partners LLP who had no other 
connection to the Company or individual directors, were appointed to 
manage the search process:

• 

• 

• 

 Each candidate was considered on merit against the comprehensive 
candidate brief developed by the Committee;

 Interviews and meetings were held with other directors;

 The Committee meets to debate and if thought fit agree the 
candidate(s) for recommendation to the Board; and

• 

 The Board discuss and confirms appointment. 

With regards to the recruitment process for the new Chief Executive, 
over and above the search process outlined above, the Nomination 
Committee considered the possible internal candidates for appointment 
and agreed that where appropriate, they should be invited take part in 
the full external search process. This would ensure that the best person 
for the job is appointed to this vital role. Warren Partners LLP, who had no 
other connection to the Company or individual directors was appointed 
to run the search process and were directed to present a diverse list of 
candidates. 

All Non-Executive Directors are appointed to the Board for an initial 
three-year term which may be extended by two further three-year terms, 
subject to annual independence and effectiveness assessments by the 
Committee and annual re-election by shareholders at the Annual General 
Meeting. The letters of appointment of all Non-Executive Directors 
(alongside the service contracts for the Executive Directors) are available 
for inspection at the Company’s registered office during normal office 
hours. Copies are also made available at each of the Company’s Annual 
General Meetings for 15 minutes prior to the meeting and throughout. 
The letters of appointment clearly set out the time commitment 
expected from each Non-Executive Director and this is reviewed annually 
by the Committee to ensure it remains appropriate. Each Non-Executive 
Director confirms at the time of their appointment, and each year 
thereafter, that they can continue to dedicate sufficient time to the 
Group’s business.

82

Headlam Group PLC  Annual Report & Accounts 2021

Committee Evaluation
The effectiveness of the Committee was evaluated as part of the Board 
performance evaluation process (see page 76). The review found that 
the Committee was operating effectively and that its role and remit 
remained appropriate. The Committee discussed the output of the 
Board evaluation exercise as it related to its own effectiveness and 
priorities for 2022 were agreed. The Committee additionally discussed 
any aspect of the 2021 Board evaluation as it related to Board size, 
composition, succession planning and diversity. Cognitive / personal 
strengths and board dynamics were all considered as part of the annual 
board evaluation exercise. The evaluation identified succession planning 
and diversity as opportunities for improvement.

Skills Assessment
The Committee leads the process to regularly assess whether there 
is an appropriate blend of skills and experience on the Board to enable 
the implementation of Group strategy. A formal skills assessment 
has been undertaken during the year for the Chief Executive and 
Non-Executive Director role holders. These are then considered by 
the Committee to establish if any additional skills are required for the 
successful implementation of Group Strategy as defined by the Board. 
This assessment was further updated as the Committee was considering 
the skills required by the additional Non-Executive Directors and at the 
initiation of the search for a new Chief Executive.

The Committee, based on work completed and evidence from the Board 
meetings, concluded that the skills and experience around the Board 
table were generally sufficient for the implementation of Group strategy. 
However, the recruitment of a Chief Executive remained a key focus.

Succession Planning
The Committee continues to believe that planning for succession is of 
vital importance to ensure the long-term effectiveness and smooth 
operation of the business. It additionally provides the opportunity 
to further the Group’s diversity objectives through creating a truly 
diverse pipeline of candidates for filling senior management positions. 
Succession planning is therefore a key area of focus for the Committee 
with detailed consideration given to both contingency and long-term 
succession planning.

Contingency succession planning
The aim of contingency succession planning is to identify suitable 
individuals who could assume the responsibilities of another in the case 
of sudden absence. A review of the contingency succession plan was 
undertaken for Board and Executive Team roles. In addition, a discussion 
was held at a meeting between the Chairman and the Non-Executive 
Directors regarding their own succession plan. 

The Nomination Committee considered in detail, contingency 
succession planning for the Executive Directors and Executive Team, 
following the departure of Steve Wilson. As part of contingent succession 
planning, suitable individuals were identified who, either on their own or 

together could effectively assume additional responsibilities until the 
incumbent returned to their position or a successor was appointed. 
Where there was no such internal candidate, plans were agreed to ensure 
adequate coverage of the role could be achieved in the short-term. 

The Committee is pleased to note that the contingency succession plan 
was followed during the year with Chris Payne performing a dual role, 
standing as Interim Chief Executive and CFO until his appointment as 
Chief Executive on a permanent basis and the subsequent appointment 
of a CFO. 

Long-term succession planning
Executive Directors and the Executive Team
The Committee has performed a succession planning exercise for the 
Executive Directors and Executive Team. With the aim of ensuring that 
the business’s leadership needs are met, the Committee considered 
suitable individuals who were identified as being able to fill each Executive 
Director and Executive Team position on a short- or long-term basis. 
Where no suitable internal candidate was identified, a plan was agreed as 
to how the role would be filled.

Chairman and Non-Executive Directors
The Committee annually reviews the length of service and independence 
of the Chairman and Non-Executive Directors to ensure compliance 
with the Code and plan for the progressive refreshment of the Board 
in a controlled manner. The Committee considered the changes to 
Board membership over the previous three years; the departure of 
the Chief Executive; the addition of two new Board members in 2021; 
and the benefit of continuity following the appointment of the Chief 
Financial Officer as Chief Executive. After seven years at the Company, 
supporting and then leading significant change, the Chairman indicated 
his intention to step down from the role. The Committee discussed the 
succession of the Chairman and other Non-Executive Director roles. 
Various discussions were held and it was agreed that the Chairman would 
step down from the Board at the forthcoming AGM and various Board 
roles would be re-allocated as announced on 8 March. Following these 
changes, it was agreed that a further Non-Executive Director would be 
appointed. 

Succession planning throughout the organisation
The succession planning process in the broader organisation allows 
active steps to be taken towards monitoring and increasing all forms of 
diversity not just at board and senior management level. It additionally 
provides the Committee with an insight into the strength and breadth 
of talent throughout the organisation and how this is likely to affect the 
ability to promote to board and senior management roles internally. 
The Committee considers succession planning processes for key 
operational roles and how talent was managed throughout the Group. 
Following consideration in October 2020 of a detailed succession plan 
for key operational roles, the Committee requested similar plans to be 
developed and implemented across the business to identify talent and 
create appropriate development plans. 

Headlam Group PLC  Annual Report & Accounts 2021

83

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
NOMINATION COMMITTEE REPORT

It was also agreed that opportunities would be provided for senior 
management to present to the Board on items within their remit as 
part of their development. This was difficult to achieve during the year 
as the effects of the Covid pandemic continued. However, as meetings 
began to be held face to face once again, senior managers were asked 
to present to the capital markets day and to the Board at their strategy 
day and additionally as part of regular Board meetings as the subjects 
under discussion allowed. Additionally, key members of the finance team 
attended Audit Committee meetings when invited. During the course 
of 2022, the Board has committed to holding two visits (COVID-19 
dependent) at which site management will be asked to give presentations 
on their business and also be invited to have an informal lunch with the 
Board. This will allow the Board to gain a greater understanding of the 
breadth of talent across the business.

Succession planning as a 2022 focus area
The Committee has focused on succession planning over the past few 
years and the 2021 Board Evaluation highlighted this as a continuing 
area for development. The Committee will therefore continue to focus 
on the Company’s talent management strategy by: reviewing the talent 
management processes and initiatives across the UK business with the 
new Chief Executive; reviewing succession planning processes and the 
adequacy of the succession plans for Directors, senior management 
and key operational roles; and strengthening performance management 
processes throughout the business. The detailed, written succession 
plan will assist in building diversity in the executive pipeline and strength of 
management experience throughout the Group as a whole.

Board Size and Composition 
The composition and performance of the Board and its Committees 
was considered by the Nomination Committee as part of its annual 
assessment and it was concluded that the Board and each Committee 
continue to function effectively, with committee support being identified 
as an area of strength in the Board evaluation. The vacancy for a 
permanent Chief Executive (and following Chris Payne’s appointment 
on a permanent basis, a Chief Financial Officer) was an area affecting 
the usual balance of Executive to Non-Executive Directors on the Board. 
The Chief Executive and Chief Financial Officer roles have both been 
performed by Chris Payne since the departure of the previous Chief 
Executive while recruitment for permanent replacements for these roles 
was concluded. Chris Payne was appropriately supported by the Board 
and his senior management team to minimise any effect. 

The addition of a further Non-Executive Director to the Board has 
increased Non-Executive presence and created additional expertise whilst 
strengthening oversight and constructive challenge of the Executive. 
The Committee has considered the size and composition of the Board. 
Following due deliberation it was concluded that: the composition of 
the Board is compliant with the provisions of the Code; is appropriate to 
meet the business and operational objectives; and is sufficient to bring 
a balanced and experienced view to the decision-making process. With 
Philip Lawrence stepping down, it is the Board’s intention to appoint a new 
Independent Non-Executive Director later in the year.

84

Headlam Group PLC  Annual Report & Accounts 2021

Diversity and Inclusion 
The Company is committed to developing an inclusive culture with a 
diverse workforce and equal opportunities for all. The Board recognises 
the valuable contribution that diversity, including gender and ethnicity, can 
bring to board discussions and the decision-making process. The role 
of diverse perspectives in quality decision making is widely understood 
by reducing the risk of groupthink and more closely reflects the wider 
society in which the business operates. The Committee understands 
that developing a more diverse executive pipeline throughout the 
Group, is important in its aim to increase levels of diversity at senior 
management and Board level. Further work will be undertaken in this 
area during 2022. The Chief Executive is the champion of the Company’s 
diversity and inclusion initiatives.

Board diversity policy
In accordance with DTR 7.2.3A, the Committee confirms that a Board 
Diversity Policy is in place. It remains the policy that all appointments to 
the Board and Executive Team should be made on merit and against 
objective criteria, whilst addressing diversity considerations of the Board. 
However, whilst adopting this approach, the Board’s diversity objective 
is to have a broad range of age, gender, ethnicity, approach, skills, 
experience and educational / professional backgrounds represented at 
Board level and in senior management positions. Recruitment agents 
engaged by the Company for Board and senior management positions 
are selected on the basis that they will put forward candidates in order 
to assist with the achievement of the Company’s diversity objectives, 
including female candidates and candidates from ethnic minority 
backgrounds. 

Gender Diversity
The Company notes the increased target of 40% female representation 
in board and senior leadership team positions recommended by the 
Female Women Leaders Review in their report in February 2022. It also 
notes the recommendation to have a female Director as either the 
Chairman or Senior Independent Director, and / or as Chief Executive 
or Finance Director. Whilst the Company is a constituent of the FTSE 
SmallCap sitting below the FTSE 350 index and therefore not subject 
to these targets, it confirms that as at 31 December 2021, 75% of the 
Executive Team (excluding Executive Directors) and 42% of the Executive 
Team and their direct reports were female. As at the 31 December 2021 
17% of the Board was represented by female directors (1 out of 6 board 
members) and this remains the same as at the date of this report.

The Board is committed to increasing gender diversity at Board level 
and will act positively to seek to achieve this as part of the upcoming 
recruitment of Board roles. 

Following review, the Board, supported by the Nomination Committee, 
is of the opinion that each Director continues to make an effective and 
valuable contribution and demonstrates commitment to their role. It 
therefore recommends that shareholders approve the resolutions to 
be proposed to the forthcoming AGM relating to the re-election of 
each Director.

Advice
The Nomination Committee has access to such information and 
advice as it deems necessary, from either within the Company or 
externally at the Company’s expense. This may include the appointment 
of external executive search consultants or other expert advisers, 
where appropriate. 

This report forms part of the Corporate Governance Report and is signed 
on behalf of the Nomination Committee by:

Philip Lawrence
Chair of the Nomination Committee
9 March 2022

Ethnic diversity 
The Committee is mindful of the best practice recommendations of 
the Parker Review that each FTSE 250 Board should have at least one 
director of colour by 2024 and the recommendations of the McGregor-
Smith Review which include the publication of 5-year diversity targets. 
The Board does not currently have a director of colour or from an ethnic 
minority background and does not publish specific targets on ethnicity. 
However, as with gender diversity, it is fully supportive of increasing Board 
level ethnic diversity and will act positively to seek to achieve this as part 
of the upcoming recruitment of Board roles. 

Diversity as a 2022 focus area
The Committee recognises that more can be achieved in relation to 
diversity across the Group, including at Board level. The Board evaluation 
exercise identified diversity as an area for development. The Committee 
discussed this finding and agreed that diversity should be an area of focus 
in 2022. It continues to believe that all appointments should be made on 
merit and against objective criteria. However, in this context, the Board 
has a number of appointments to make in 2022 and through those will 
improve its diversity position during the year. 

The Committee has reviewed diversity indicators across the business and 
an external expert has been appointed to undertake a comprehensive 
diversity review of the UK workforce. The outcome of the review will be 
a comprehensive plan for improving diversity across the business and 
the Committee will work with the Chief Executive and People Director 
regarding its implementation.

Retirement and Re-election of Directors
The Company’s current Articles of Association provide that each 
Director will retire from office and shall be eligible for re-election at the 
third annual general meeting after the general meeting at which he or she 
was appointed or last re-elected. In line with the 2021 AGM and the Code, 
all Board members, with the exception of Philip Lawrence, will stand for 
election or re-election at the 2022 AGM. 

Each director has been subject to a performance evaluation and the 
Committee has conducted its own annual review of the appropriateness 
of the Directors’ skills and experience; their time commitment to the 
Company; and their contribution to the Board during the year. As part of 
this review, each Director has confirmed that they continue to allocate 
sufficient time to discharge their responsibilities effectively and the 
Committee evaluates their ability to do so taking into consideration 
other external commitments in addition to their individual performance 
throughout the year and their skills and experience (outlined on pages 
58 and 59) set against agreed strategy. The Committee was particularly 
pleased to note that during 2021 each Director made themselves 
available to attend all pre-scheduled Board and Committee meetings to 
oversee the Company’s continued response to the COVID-19 pandemic 
and to attend to the changes to the membership of the Board despite 
the increase in frequency and demands on their time. This helped to 
support the assessment that no Director was or is overboarded.

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 Audit, Risk and Internal Control

Bird who joined the Committee on 14 May 2021 and 13 September 
2021 respectively. Both have extensive skills and experience that will 
complement those of existing members. Alison Littley stepped down 
from the Committee on 31 March 2021 and I would like to thank her for 
her contribution during her time on the Committee.

You will be aware that the Chief Financial Officer (‘CFO’) assumed the 
role of Chief Executive on an interim basis whilst the search for a new 
Chief Executive was ongoing. At the time of appointing the CFO to 
this additional position, consideration was given by the Non-Executive 
Directors to the resources available to support the CFO in his finance, risk 
and control responsibilities. In consultation with the CFO, the Committee 
has ensured that sufficient financial and senior operational resource is in 
place to adequately support him whilst performing this dual role. It was 
therefore agreed that the additional responsibilities would not adversely 
affect the control environment on a short-term basis. Following Chris 
Payne’s appointment as Chief Executive he will continue to perform this 
dual role until a new CFO is appointed. 

We are aware of the BEIS consultation on restoring trust in audit and 
corporate governance reporting and will monitor progress closely. We 
specifically note the proposal for an Audit and Assurance Policy and 
will consider how this is included in our processes once the finalised 
requirements are issued. The work we have already commenced on the 
oversight by the Committee of risks and controls at a granular level will 
provide greater assurance over internal controls going forward.

Our Environment, Social and Governance (‘ESG’) strategy was first issued 
in May 2021 and this has been a focus area for the business throughout 
the year. We understand the seriousness of the impact that risks 
relating to ESG matters can have on the business model and long-term 
prospects of the business. In order to ensure adequate oversight, ESG 
risks are now managed directly by the Executive Risk Committee and 
assurance over ESG risks and their associated controls will be presented 
to the Committee at each meeting during 2022 in order to strengthen 
oversight in this growing area of focus for the business. The Group has 
considered its processes in the light of the change in the listing rules 
requiring compliance with the recommendations of the Taskforce for 
Climate-Related Financial Disclosures (‘TCFD’) which is effective for this 
reporting period. As a Group we are at a relatively early stage of our ESG 
journey but we fully understand and support the need to integrate climate 
risk into our strategy and to communicate our activities and response in 
this important area to our stakeholders. We are continuing to develop our 
approach to climate-related risk alongside our environmental strategy 
which is outlined on page 44. As with other ESG risks, climate change 
risk (including TCFD requirements) and control will be overseen by the 
Audit Committee over the next year. Our TCFD disclosures can be found 
on page 51.

Amanda Aldridge Independent Non-Executive Director

Statement from the Chair of the Audit Committee 
On behalf of the Board, I am pleased to present the Audit Committee’s 
report for the year ended 31 December 2021. This report describes how 
the Audit Committee (the ‘Committee’) has carried out its responsibilities 
in relation to independent scrutiny of the Group’s financial reporting and 
external audit, risk management and internal control during 2021, and 
whether these remain appropriate for the strategic aims of the business. 
It also sets out the Committee’s priorities for 2022. 

In performing our duties during the year, we have complied with all 
applicable requirements of the Code and kept up to date with the FRC’s 
best practice guidance as it relates to the Committee’s responsibilities. 
We work closely with the Group accounting team and the External 
Auditor (the ‘Auditor’), helping to ensure that our financial reporting 
remains clear; accounting issues and judgements appropriate; and our 
internal control system effective.

There have been various changes to the Committee’s membership 
during the year. I would like to welcome Simon King and Stephen 

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Headlam Group PLC  Annual Report & Accounts 2021

Priorities for 2021
Last year I outlined the priorities for the Committee in 2021. I am pleased to share with you how we addressed those priorities during the year which 
are set out in the table below:

Key Priorities for 2021

How they were addressed

To continue the Committee’s focus on the development 
of risk management processes and internal controls 
throughout the business including review and monitoring 
of internal and external assurance reporting and relevant 
recommendations for improvement.

We continued our focus on the evolution of the risk and assurance framework. We 
have expanded the terms of reference for the Executive Risk Committee to include 
ESG related risks and principal risks and have continued oversight of the Executive 
Risk Committee in its performance of those additional responsibilities with reports to 
each Committee meeting. The Executive Risk Committee considers emerging risks 
at each meeting on an operational level and the Board performs horizon scanning of 
emerging strategic risks at least annually. 

To continue to ensure that the finance function is 
evolving to meet the needs of the business as operational 
changes are implemented.

We have continued to monitor the strength of the finance team and proposals 
related to organisational changes which may affect the control environment in the 
business. We have challenged management to ensure performance of the finance 
team remained as expected and performed deep dives where appropriate to support 
the control framework. 

The Committee intends, over the next year, to build on the progress 
made during 2021. Our main areas of focus during 2022 will be:

•  To continue our focus on the business processes and assurance 

framework including mapping of risks and controls to key business 
processes and increased focus on the level of internal assurance 
provided and commissioned from third parties;

•  To consider the impact of the BEIS consultation once the final report 

is issued; and

•  To develop the Company’s approach to assurance over ESG 

disclosures. 

In this report we share some of the Committee’s discussions from the 
year including details of the Committee’s assessment of significant 
accounting matters and key judgements in relation to the Group’s 
financial statements. We explain why the issues were considered 
significant in order to provide context for understanding the Group’s 
accounting policies and financial statements. We also set out further 
information about how we have discharged our duties in respect of the 
year under review.

Amanda Aldridge
Chair of the Audit Committee
9 March 2022

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Activities of the Audit Committee during the year
Each year, the Audit Committee agrees a workplan which is designed 
to cover its terms of reference across its meetings. This year’s plan 
has been followed and the Committee confirms that it has completed 
the items delegated to it for the year under review. In addition to 

matters relating specifically to its terms of reference, the Committee’s 
agendas incorporate matters arising and topical items on which the 
Audit Committee has chosen to focus. The key activities of the Audit 
Committee in discharging its principal areas of responsibility were:

Financial Reporting 
•  Reviewed the half year and annual financial statements and reports, and the 

significant financial reporting estimates and judgements;

•  Considered the impact of COVID-19 and risk disclosures in the half year 

financial statements and for the year end;

•  Reviewed the process established for ensuring that (and opined 

upon whether) the annual report and accounts is fair, balanced and 
understandable, and provides information necessary for shareholders to 
assess the Group’s performance, business model and strategy;

•  Reviewed and approved the Committee Report to be published in the annual 

report and accounts; and

•  Reviewed the Auditor’s findings and recommendations, and management’s 

response.

Going Concern and Viability Statement 
•  Considered liquidity risk and the basis for preparing the Group’s half yearly 
and full year accounts on a going concern basis and reviewed the related 
disclosures in the annual report and accounts;

•  Considered the impact of COVID-19 pandemic on the going concern and 
viability of the Company and challenged management’s assumptions in its 
scenario planning;

•  Assessed the long-term prospects of the Company, and agreed the 

timescale to be covered by the long-term viability statement for disclosure 
in the Annual Report and Accounts; and

•  Reviewed the viability statement included in the annual report and accounts 
in the context of the Group’s three-year financial plan which had previously 
been considered by the Board.

Audit Committee Activities

External Audit 
•  Considered and approved the audit approach 
and scope of the audit work to be undertaken 
by the Auditor, and the audit fee;

•  Considered the timetable for delivery of the 

Annual Report and Accounts;

•  Reviewed reports on audit findings;
•  Assessed and confirmed the independence of 

the Auditor;

Governance 
•  Progressed actions arising from the 2020 
externally facilitated effectiveness review;
•  Participated in the 2021 externally facilitated 

evaluation of its performance;

•  Received updates on corporate governance 
requirements relevant to its responsibilities;

•  Reviewed the Committee’s Terms of 
Reference and annual workplan;

•  Reviewed the policy for provision of non-audit 

•  Approved the Whistleblowing, Fraud and 

services; and

•  Assessed the effectiveness of the external 

audit.

Anti-Money Laundering and the prevention of 
Bribery Policies; and

•  Considered the Company’s approach to the 
avoidance of modern slavery and human 
trafficking.

Internal Controls and Risk 
•  Considered reports from management and 

the Auditor on their assessment of the control 
environment;

•  Assessed the effectiveness of the Group’s 
internal control environment and the need 
for an internal audit function, including the 
adequacy of sources of assurance;
•  Reviewed the effectiveness of the risk 

management framework and considered 
the systems and processes for identifying, 
managing and mitigating risks;

•  Approved terms of reference for the Executive 

Risk Committee, updating to include 
responsibility for monitoring the Principal Risks 
and ESG issues;

•  Reviewed risk register and minutes from the 
Executive Risk Committee and challenged 
management on its activities; and

•  Reviewed reporting disclosures in relation to 
internal controls, risk management, principal 
risks and uncertainties and the work of the 
Committee.

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Headlam Group PLC  Annual Report & Accounts 2021

The Code additionally requires that at least one member has recent 
and relevant financial experience and Amanda Aldridge has fulfilled that 
role throughout the year under review. In addition, all members of the 
Committee are financially literate and have expertise relevant to the 
Company’s sector, gained through a variety of corporate and professional 
appointments (see biographies on pages 58 and 59).

The Chief Executive, Chief Financial Officer, Chairman and the 
Auditor also attend the Committee’s meetings at the invitation of the 
Committee Chair. The Director of Group Finance and other members 
of senior management are also invited to attend the meeting where 
appropriate. Meetings of the Committee with the Auditor without the 
presence of management were held during the year, usually prior to each 
meeting. The Committee Chair holds meetings with the Lead Audit 
Partner outside of the formal meeting schedule and keeps in regular 
contact with the Chief Financial Officer. The role of Secretary to the 
Committee is performed by the Company Secretary. 

In addition to attending the Committee meetings, the Committee 
members met with operational and finance team members, and other 
members of senior management appropriate to its role, during the year. 
In some instances invited finance team members to the Committee 
meetings to discuss items within their remit.

Main role and key responsibilities
The Committee is the body responsible for carrying out the audit 
functions required by DTR 7.1.3R. It is given its authority by the Board 
and acts in accordance with its written terms of reference which are 
available in full on the Company’s website. The key areas of focus for the 
Committee are to assist the Board in fulfilling its corporate governance 
responsibilities relating to the Group’s risk management and internal 
control framework; financial reporting practices including key accounting 
judgements; and the external audit and assurance process.

An important part of our role is to monitor the integrity of the Group’s 
financial reporting and management. In performing this role, the 
Committee scrutinises the full and half yearly financial statements and 
reviews in detail the work of the Auditor and any significant financial 
judgements made by management to ensure they are appropriate. 
Another important part of our role is to review the risk management and 
internal control framework operating across the Group to ensure that 
risks are being carefully identified; assessed; appropriately mitigated; and 
that sound systems of internal control are operating effectively.

Membership and attendance at meetings held in 2021
The Committee is chaired by Amanda Aldridge and all members are 
independent Non-Executive Directors as required by the Code. The 
Committee holds meetings which are timed to link to events in the 
Company’s financial calendar and meets at a minimum three times a year, 
including before the final and interim results announcements and their 
subsequent publication. 

Members

Amanda Aldridge
Stephen Bird1
Simon King1
Keith Edelman
Former Members
Alison Littley1

Meetings 
attended

Eligible to 
attend

4
1
3
4

1

4
1
3
4

1

1  Stephen Bird and Simon King joined the Board on 13 September 2021 and 14 May 2021 

respectively. Alison Littley stepped down from the Board on 31 March 2021.

Headlam Group PLC  Annual Report & Accounts 2021

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Significant financial reporting issues and areas of estimate 
and judgement
A key responsibility of the Committee is to consider the significant areas 
of complexity, management judgement and estimation that have been 
applied in the preparation of the financial statements. The Committee 
has received reports and recommendations from management and the 
Auditor setting out the significant areas. These areas of judgement 

and estimation were discussed with management during the year and 
with the Auditor, at the time the Committee reviewed and agreed the 
Auditor’s Group audit plan, and when the Auditor presented its findings 
at the conclusion of its year-end audit. Set out below is a description of 
how the Committee concluded that such judgements and estimates 
were appropriate:

Significant issues and areas of estimate  
and judgement

How they were addressed

Supplier arrangements 
The Group has a significant number of 
rebate agreements with suppliers. These 
agreements can contain multiple terms or 
tiered arrangements based on the volume of 
goods purchased and significant amounts had 
not been received at the year-end. 

Non-underlying items
The Group accounting policy for non-
underlying items states that performance 
measures will be presented which exclude 
items which by virtue of their nature, size 
or expected frequency, warrant separate 
additional disclosure in the financial 
statements in order to fully understand 
the underlying performance of the Group. 
Management must exercise judgement in 
deciding whether items should be treated as 
non-underlying by reference to this policy

Carrying value of assets
The Group had £7.6 million of goodwill 
allocated on its balance sheet at 31 December 
2021, resulting from past acquisitions, along 
with intangible assets, property, plant and 
equipment and right-of-use assets. The 
assessment of the recoverable amount of 
these assets are estimated based on future 
cashflows and any impairment has the 
potential to be material.

Management explained to the Committee the process of calculating the amounts expected to 
be received and confirming these balances with suppliers and discussed the assumptions made 
in the calculations. The Committee challenged the assumptions used by management and 
reviewed the level of cash receipts and credit notes received after the year-end.

The work of the Auditor in relation to supplier rebates was discussed by the Committee.

Based on this, the Committee was satisfied that the amounts recognised have been 
appropriately scrutinised and that the assumptions upon which the calculation was based are 
sufficiently robust.

The Committee considered the presentation of non-underlying items in accordance with the 
Group accounting policy. The Committee received reports from management and the Auditor, 
outlining the judgements applied including consideration of materiality. The items treated 
as non-underlying are in respect of the impairment of goodwill and intangibles, amortisation 
of acquired intangible assets, impairment of property, plant and equipment and inventory 
(following a fire), property disposal profit and business restructuring costs. The Committee also 
considered whether the Annual Report and Accounts was fair balanced and understandable and 
challenged management’s reconciliation of adjusted profit measures back to IFRS.

The Committee concluded that the disclosure of non-underlying items was sufficient and 
appropriate for the user of the accounts to understand the nature of the items and reason for 
their treatment as non-underlying.

Management performed the annual impairment review of goodwill at December 2021, along 
with impairment reviews for other groups of assets at both June 2021 and December 2021 
where indicators of impairment were identified.

Management concluded that the only impairment necessary at June 2021 was the full 
write down of the remaining £1.2 million of goodwill allocated to the CECO business and at 
December 2021 the full write down of the remaining £0.9 million of intangible assets at CECO.

The key assumptions used in an impairment review are the level of revenue growth, gross 
margin and the discount rate. The Committee considered the impairment reviews carried 
out by management and discussed the basis of the key assumptions and the sensitivities 
performed. The Committee also considered the Auditor’s findings and discussed this matter 
with the Auditors.

Based on this the Committee was satisfied that the approach taken by management 
was robust and that the assumptions made were reasonable.

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Headlam Group PLC  Annual Report & Accounts 2021

Significant issues and areas of estimate  
and judgement

How they were addressed

Recoverability of Trade Receivables
The Group uses the forward-looking 
expected credit loss approach to measure 
the impairment required against its trade 
receivables. This estimation requires the 
use of historical experience together with 
forward-looking adjustments, which require 
management to exercise judgement. 

Valuation of employee benefit liabilities
In the UK, the Company operates a defined 
benefit pension scheme (the ‘Scheme’), 
further details of which are set out in note 23 
to the financial statements. Calculation of the 
Scheme liabilities involves estimation which 
requires making certain assumptions, notably 
in relation to inflation rates, mortality rates 
and the discount rate to apply to determine 
present value. The selection of these 
assumptions is subjective and small changes in 
these assumptions can have a material impact.

Disposal of Belcolor Subsidiary
On 28 April 2021, the Group entered into a sale 
agreement to dispose of its Swiss operations, 
Belcolor AG. On 29 April 2021, as a condition 
of the sale agreement, Belcolor AG undertook 
a sale and leaseback of its property.
The subsidiary was sold with effect from 
17 May 2021 and is reported the financial 
statements as a discontinued operation. The 
sale and leaseback was treated as a discrete 
pre-disposal transaction

Management assess the macro-economic factors which are likely to affect the future 
recoverability of trade receivables and use these assumptions to determine the forward-looking 
adjustments applied to the impairment calculations.

The Committee reviewed management’s assumptions used in estimating the impairment of 
trade receivables and discussed with the Auditor the work they undertook in this area.

Based on this the Committee was satisfied that the approach taken was appropriate.

In selecting the assumptions, management took advice from the Group’s external actuary 
and considered the appropriateness of this advice in light of the specific circumstances of the 
Scheme. Management explained to the Committee how they arrived at the key assumptions 
and discussed the sensitivity analysis they had undertaken.

The Committee considered the views and procedures of the Auditor, which entailed a 
benchmarking of management’s assumptions with the Auditor’s expectations.

The Committee were satisfied that the assumptions had been appropriately selected.

The Audit Committee reviewed management’s assessment that the subsidiary should 
be disclosed as a discontinued operation and were satisfied that it met the necessary 
requirements. The Audit Committee also considered the views of the Auditor in relation to the 
discontinued operation disclosure, the treatment of the sale and leaseback as a discrete pre-
disposal transaction and management’s calculation of the profit on sale of building and loss on 
sale of subsidiary. 

Misstatements
Management reported to the Committee that they were not aware of any material misstatements or immaterial misstatements made intentionally to 
achieve a particular presentation. The Auditor reported to the Committee the misstatements that had been found in the course of the audit work and 
no material amounts remain unadjusted. 

Headlam Group PLC  Annual Report & Accounts 2021

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Risk management and internal control
During the year, the Committee has reviewed the risk management 
framework and continued its oversight role of the Executive Risk 
Committee.

The Board has ultimate responsibility for the effective management of 
risk throughout the Group, including determining its risk appetite and 
identifying key strategic and emerging risks. The role of the Committee 
is to monitor, on behalf of the Board, the Group’s financial and non-
financial risk and internal control management systems and assess their 
effectiveness. In doing so, the Committee received regular updates from 
the Executive Risk Committee on key risks and assessed the adequacy of 
controls and risk classification processes. The Executive Risk Committee 
provides day to day oversight of the risks facing the business and assesses 
risks and mitigating controls using a specified scoring system based 
on likelihood and impact. At each meeting, the Committee reviews and 
considers assurance provided by the Executive Risk Committee as part of 
its assessment of the effectiveness of the risk management framework. 
During 2021, the Executive Risk Committee’s remit was expanded to 
cover principal and ESG related risk, the approach to which will therefore 
additionally be reviewed and overseen by the Committee in 2022.

An overview of the risk management framework and the principal 
risks and uncertainties it identifies, is set out on pages 34 to 38. 
Health and safety risks are managed by the Executive Risk Committee 
but performance is monitored directly by the Board at each of its 
scheduled meetings.

Information security and cyber risk 
The Company has a clear approach to identifying and mitigating 
information security risk which is outlined further on page 36. The 
Committee, with its membership consisting of only Non-Executive 
Directors, oversees the Company’s approach to information security and 
cyber risk management as part of its review of the risk management and 
internal control framework and its oversight of the work of the Executive 
Risk Committee. The Committee is briefed by senior management at 
each meeting (at least four times a year) on updated risks and controls 
related to information security and cyber risk, including regular reporting 
from the Executive Risk Committee. Information security and cyber risks 
are mitigated through processes and procedures employed by the Group, 
monthly training provided to all colleagues with email access and annual 
cyber awareness training; in addition to the independent assurance and 
annual penetration testing.

Risk management and internal control effectiveness review
In supporting the Board in its assessment of the effectiveness of risk 
management and internal control process, the Committee relies on a 
number of different sources including: reports provided by management 
and the Executive Risk Committee; and the assurance provided by third 
parties in specific risk areas. The Committee also receives reports from 
the Auditor on matters identified during the course of its statutory 
audit work. The Committee takes into account the resources within the 
finance team including the structure of the team, and the qualifications, 
experience and competence of the people within it, in forming its view.

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The Committee received reports on and/or considered the following in 
respect of the year:

(i)  The overall risk management framework, minutes of the Executive 
Risk Committee and quarterly risk and control registers against risk 
appetite scores;

(ii)  Management’s response to control recommendations raised by 

the Auditor;

(iii)  The ongoing financial impact of COVID-19 and sensitivity analysis 

presented by management;

(iv)  The outcome and effectiveness of internal control review work 
undertaken by the finance team at each of the Group’s UK 
business locations;

(v)  Group policies and responses to its self-assessment half-yearly 

compliance letters from the businesses; and

(vi)  A summary of internal and external assurance activity linked to the 

principal risks.

The Group’s control framework has developed over a number of years 
and is intended to manage rather than eliminate the risk of failure 
to achieve business objectives. Such a framework can only provide 
reasonable and not absolute assurance against material misstatement or 
loss. The control framework is evolving in line with the strategic objectives 
and continuing this evolution has been a key element of the Committee’s 
focus in 2021.

The Committee was satisfied that the reporting disclosures in respect 
of internal controls and risk management are a fair representation of the 
Group’s position.

Internal audit
The Committee undertook an assessment of the need for a Group 
internal audit function during the year. In the absence of a formal internal 
audit function, assurance was provided to the Committee in the form of 
internal control audits undertaken by the Group finance team; various 
additional reports provided by management including a summary of 
all sources of assurance in place throughout the Group and internal 
self-certification reports relating to the compliance with regulation and 
Company policies. The Committee has also considered management’s 
plans for internal and external assurance activity for 2022. 

The Committee challenged management on the sufficiency of this 
assurance framework with the operational change being undertaken 
throughout the business. Following consideration of the assurance 
available and planned, the Committee considers that the control systems 
and associated procedures were adequate for the business during 
the year under review. However, it was agreed with management that 
assurance activity should increase during 2022 and it is proposed to 
introduce a formal internal audit function during the year. Management 
will be looking to hire a Head of Internal Audit to set up this function. The 
Audit Committee will approve the remit of this role. 

External Auditor
Non-audit services
The Committee has the specific task of keeping the nature and extent 
of non-audit services provided by the Auditor under review in order 
to ensure that objectivity and independence are maintained. The 
Committee recognises that there are occasions when it is advantageous 
to use the Auditor to undertake non-audit services, as it may improve the 
quality of the audit and reduce cost and complexity for the Company. The 
Committee has reviewed its policy for the provision of non-audit services 
(‘Non-Audit Policy’). Under the Non-Audit Policy and in line with the EU 
Audit Directive, non-audit fees paid to the Auditor should not exceed 
70% of the average audit fee for the preceding three periods. During the 
year under review, no non-audit services were provided by the Auditor 
and therefore no fees were paid to the Auditor for non-audit services.

Under the Non-Audit Policy, all non-audit services must be approved 
by the Committee. The Auditor is not permitted to provide any services 
other than those specifically detailed in the policy and which have been 
taken directly from section 5B of the ethical standard. A full breakdown of 
audit and non-audit fees is provided in note 3 to the Financial Statements 
and the Non-Audit Policy can be viewed in the Environmental, Social and 
Governance section of the Company’s website.

Independence and objectivity
Each year the Committee reviews the appointment and performance of 
the Auditor and considers their independence and objectivity, taking into 
account all appropriate guidelines.

PwC was appointed as Auditor in 2016 following a full tender exercise. 
Gill Hinks took over as lead audit partner for Headlam Group plc 
following the conclusion of the 2019 audit. She will serve as lead 
audit partner for a maximum of five years, in accordance with current 
professional standards.

The Auditor has processes in place to ensure that independence is 
maintained and has written to the Committee confirming that, in their 
opinion, they remain independent within the meaning of the relevant 
regulations on this matter and their own professional standards and 
that no conflict of interest exists that would affect their professional 
judgement. The Committee additionally considered the conduct of the 
Auditor and the level of independence and challenge displayed during 
the course of the year-end audit. Taking into account the Auditor’s 
confirmation, its own deliberations and feedback from management, 
the Committee agreed that the Auditor remained independent from 
management and able to display an independent view of the position 
of the business.

Effectiveness of External Audit
Following the 2020 year-end, feedback on the effectiveness of the 
audit process in addressing areas of key audit risk was obtained from 
members of the Committee, regular attendees and members of the 
finance team in the form of a specifically designed questionnaire. In 
forming its conclusion on the effectiveness of the external audit the 
Committee considered:

•  The feedback received on the effectiveness of the external audit;
•  The External Auditor’s fulfillment of the agreed audit plan;
•  An assessment of the responsiveness of the Auditor during the 

audit process;

•  Reports highlighting areas of key issues and accounting judgements; 

and

•  The external auditor’s objectivity and independence in carrying out 

the audit.

The results showed a favourable view of the audit process and of PwC 
as the Auditor, of particular note was the strength of audit governance, 
independence and objectivity demonstrated by the Auditor and the 
technical knowledge of the audit team.

The scope of the external audit for the year-ended 31 December 2021 
was presented by the Auditor to the Committee in October 2021. The 
Committee had the opportunity to discuss and rigorously challenge the 
audit plan to gain a good understanding of its key elements. It specifically 
requested that the Auditor give particular focus to certain locations 
where there has been a change in financial controller during the year in 
the course of their audit. Additionally, the Committee agreed that certain 
audit activities could be undertaken prior to the financial year end in 
order to better assure the quality of the work conducted and improve the 
overall quality of the year end audit.

A full questionnaire-based evaluation of the performance of the Auditor 
during the 2021 Audit will take place following the audit’s conclusion 
but the Committee discussed the Auditor’s performance verbally at its 
March 2021 meeting. The Auditor specifically demonstrated professional 
scepticism and challenged management assumptions in a number of 
areas including trade receivables and the impact of climate-related risk 
on asset values.

The Committee has independent access to the Auditor, and the 
Auditor has direct access to the Chair of the Committee outside formal 
meetings. At each meeting there is an opportunity for the Auditor to 
discuss matters with the Committee, without executive management 
being present.

Consideration of Auditor appointment
During the year, the Committee considered conducting a tender of its 
external audit whilst recognising that under current FRC guidance it will 
not be due to retender its audit until the 2026 year-end. In determining 
whether to recommend the Auditor for reappointment this year, the 
Committee considered the Audit firm’s internal control procedures, the 
quality and effectiveness of the most recent audit which confirmed that 
audit processes were effective and that all appropriate independence 
criteria continue to be met.

The Committee therefore concluded that it was in the best interest of 
Company shareholders to reappoint PwC as the Company’s external 
Auditor and that a re-tender was not necessary. The Committee’s 
recommendation, that a resolution to reappoint PwC LLP be proposed at 
this year’s AGM, was accepted and endorsed by the Board.

Headlam Group PLC  Annual Report & Accounts 2021

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OverviewCorporate GovernanceStrategic ReportFinancial StatementsAUDIT COMMITTEE REPORT

Interaction with the FRC
The Company’s Interim Results for the period ended 30 June 2021 was 
subject to review by the FRC’s Corporate Reporting Review team. The 
Company received correspondence requesting further clarification of 
the presentation of the cash flow statement relating to the disposal of 
Belcolor. The Company responded to the FRC’s enquiries providing the 
additional information and has made certain disclosure enhancements 
as part of this 2021 Annual Report and Accounts (see page 188) in line 
with its commitment to transparent reporting. The FRC has now closed 
its enquiry.

The FRC’s review provides no assurance that the interim financial 
report is correct in all material respects; the FRC’s role is not to verify 
the information provided but to consider compliance with reporting 
requirements. The FRC’s letters are written on the basis that it (and its 
officers, employees and agents) accepts no liability for reliance on them 
by the Company or any third party, including but not limited to investors 
and shareholders.

The Company can confirm that during the year under review it had no 
interaction with the FRC’s Audit Quality Review Team. 

Fair, balanced and understandable
The Committee undertook a detailed review of the drafting and 
preparation process of the Annual Report and Accounts to support its 
deliberations on whether the 2021 Annual Report and Accounts were 
fair, balanced and understandable. The drafting and preparation process 
involved various teams and individuals within the Group including Executive 
Director, Finance Team, Director of IR and ESG, senior managers of the 
businesses and Company Secretary working together with support and 
advice from the Company’s advisers. This collaborative approach helped 
to ensure a consistent and detailed approach between the Strategic 
Report, the Governance section and the Financial Statements. At its 
meeting in March 2022, the Committee deliberated on whether the 2021 
Annual Report and Accounts were fair, balanced and understandable. 
Following detailed consideration of all sections, the Committee concluded 
that the 2021 Annual Report and Accounts contained an accurate 
reflection of the Company’s performance and business model, correctly 
reflected its strategy, purpose and culture and included consistent 
messaging throughout. It therefore, recommended to the Board that the 
2021 Report and Accounts reflect a fair, balanced and understandable 
assessment of the Company’s position and prospects and contained 
sufficient information for shareholders to assess the Company’s position, 
performance, business model and strategy.

Viability statement
The Committee assessed the Group’s resilience to the principal risks 
and uncertainties by consideration of a paper which included stress 
testing forecasts through the application of adverse scenarios. Two 
severe, plausible scenarios were considered: (A) a sustained recessionary 
environment and (B) an economic crisis, similar to the overall impact of 
COVID-19 in 2020 and 2021, both modelled over a three-year period. 
The testing indicated that the Group would be able to operate within 
its current facilities and meet its financial covenants in both scenarios. 
A further, less likely, not plausible and more severe scenario was also 
considered, where the Company experiences a reduction in revenue 
in 2022, with year-on year decline of 23% (reverse stress test). In this 
scenario, the Group would be able to operate within its current facilities 
and meet its financial covenants. However, should the reduction in 
revenue be greater than this, the Board would need to take mitigating 
actions to remain within its banking covenants. The Committee was 
therefore comfortable that the Group would maintain resilience in 
the event such scenarios occurred and concluded that there was a 
reasonable expectation that the Group would continue to operate and 
meet its liabilities over a three-year period. The Committee agreed that 
the long-term viability assessment should continue to be performed 
over a three-year timespan because it is consistent with prior years and 
the Company’s three-year rolling strategy plan. This conclusion was 
communicated and recommended to the Board for approval.

The viability statement is shown on page 39.

Whistleblowing policy, Fraud and the Bribery Act
The Group has in place a whistleblowing policy that sets out the formal 
process by which an employee of the business may, in confidence, raise 
concerns about possible improprieties in financial reporting or other 
matters. Under the Whistleblowing Policy colleagues have direct access 
to the Chair of the Committee should they feel they are unable to raise 
their concern with management. During the year, the Committee and 
the Board reviewed the Whistleblowing Policy and requested that the 
Company engage an independent external organisation to provide a 
whistleblowing helpline and online system to support the business in 
ensuring that anonymous submissions could be made. In early 2022, 
an external partner was appointed and work is ongoing to develop the 
online facility and incorporate the new services into the whistleblowing 
policy and helpline procedures. Once fully implemented, stakeholders 
will be able to raise any issues via the externally run hotline in complete 
confidence and at all times of the day. Once a whistleblow has been 
logged, the Company has procedures in place to formally investigate 
them and report the matter to the Board who are kept informed of the 
result of any investigations. 

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Headlam Group PLC  Annual Report & Accounts 2021

The Group also has in place a procedure for detecting fraud and systems 
to prevent a breach of anti-bribery legislation. The Group is committed 
to a zero-tolerance position with regard to bribery. The Anti-Corruption 
and Bribery, and Fraud and Anti-Money Laundering policies were each 
considered by the Committee during the year and recommended to the 
Board for approval in October 2021, which it subsequently did. Further 
information on Anti-Corruption and Bribery is available on page 124.

Committee efectiveness review
The effectiveness of the Committee was evaluated this year as part of 
the externally facilitated Board performance self-evaluation process. 
Details of this can be found on page 76. The review found that the 
Committee is operating effectively, with its financial oversight, reporting 
and management of the external audit process specifically viewed 
positively. The Committee discussed the findings of the evaluation for 
areas of development, and agreed to focus on the risk management 
and control framework and independent assurance over its effective 
operation during 2022.

Summary
The Committee has concluded, as a result of its work during the year, 
that it has acted in accordance with its terms of reference and fulfilled its 
responsibilities.

This report forms part of the Corporate Governance Report and is signed 
on behalf of the Audit Committee by:

Amanda Aldridge
Chair of the Audit Committee
9 March 2022

Headlam Group PLC  Annual Report & Accounts 2021

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OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Board changes
Steve Wilson stepped down from the Board and the Company on 6 
October 2021. Details of his termination arrangements, which were in 
line with the shareholder approved Remuneration Policy, are set out in 
the Annual Report on Remuneration. Chris Payne, Chief Financial Officer, 
was appointed Interim Chief Executive from 7 October 2021 although 
no changes were made to his remuneration arrangements to reflect 
the additional interim role. However, following his appointment as Chief 
Executive, the Committee has considered his remuneration package with 
effect from appointment. The main elements are as follows: base salary 
of £425,000 increasing to £475,000 after 1 January 2023, subject to 
individual and Company performance; workforce aligned pension; annual 
bonus of 125% of salary, with on-target  bonus reduced from 60% to 
50% of maximum performance; and PSP of 100% salary.

Workforce remuneration
The Committee reviewed various elements of workforce remuneration 
during 2021. This review was wide-ranging and covered all aspects of 
wider workforce remuneration, including: pay practice against national 
living wage; demographics; pay and reward; pay principles; pension 
and share scheme provision; gender pay; pay ratios; and engagement 
mechanisms. Additionally, a number of projects were reviewed prior 
to implementation by the Executive Team, including amendments to 
defined contribution pension arrangements and annual bonus provision. 
When considering workforce remuneration and proposed changes, 
the Committee took care to ensure that arrangements supported the 
Company’s strategy and served business interest through fairness and 
continued engagement.

Business performance and incentive out-turn for 2021
2021 was a good year for the Company and we made a great deal of 
progress on a number of objectives. Financial performance rebounded 
strongly from 2020, when the first half was materially impacted by the 
emergence of COVID-19; industry wide issues, including supply issues, 
were able to be largely mitigated; and significant progress was made in 
implementing the business change strategy. More information on our 
achievements in 2021 is set out in the Chairman’s Statement on page 
12. The Executive Team worked hard to achieve this outcome and this is 
reflected in their variable pay. 

For 2021, the Executive Directors had a maximum annual bonus 
opportunity equal to 125% of base salary, with the bonus assessed 
against the Company’s underlying profit before tax performance 
(70%) and a number of key strategic objectives (30%) as shown in the 
table on page 110. As a result of achieving in excess of the maximum 
performance target in respect of underlying profit before tax and 
meeting the key strategic objectives (see page 111), a total bonus 
payment of 100% of the maximum will be awarded to both Chris Payne 
and Steve Wilson (with Steve’s bonus pro-rated to the point he stepped 
down from the Board). In agreeing to pay maximum annual bonus, the 
Committee has confirmed that no furlough support was received from 
the UK Government during 2021. Awards granted under the PSP in 2019 
were assessed on the basis of performance over the three-year period 
to 31 December 2021. The awards were subject to two performance 

Keith Edelman Chair of the Remuneration Committee

Statement from the Chair of the Remuneration Committee
On behalf of the Board, I am pleased to present the Directors’ 
Remuneration Report for 2021. The Report includes my Annual 
Statement, a summary of the Directors’ Remuneration Policy (‘Policy’), 
which took effect from the date of our 2020 AGM and the Annual 
Report on Remuneration for the financial year ended 31 December 
2021. The Directors’ Remuneration Report will be subject to an advisory 
shareholder vote at the AGM on 19 May 2022.

Remuneration Policy
Following shareholder approval of our current Policy at the 2020 AGM, 
with 93% of votes cast in favour, some minor changes were made to 
how we operate our arrangements in 2021, aimed at further aligning the 
Policy with principles of good governance (as previously outlined in our 
2020 Remuneration Report). These included, strengthening malus and 
clawback provisions, strengthening the in-employment shareholding 
guidelines, introducing a post-cessation shareholding policy and reducing 
pension provision. Noting the above and following a review during the 
year, the Committee concluded that the Policy remains effective and that 
no further changes are required at this time.

We therefore continue to operate a simple and transparent structure 
comprising salary, benefits, pension, plus an annual bonus and single 
long-term incentive plan (the ‘PSP’), both of which are subject to 
stretching performance conditions. Incentive pay is subject to malus and 
clawback provisions and a part of any annual bonus award is deferred into 
shares for a period of time. A post-vesting holding period operates for 
the PSP and significant share ownership guidelines apply. These features 
enhance the alignment of interest between our Executive Directors and 
shareholders and contribute to an appropriate level of risk mitigation.

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Headlam Group PLC  Annual Report & Accounts 2021

conditions, the first based on underlying EPS growth (80% of the 
award) and the second relative TSR (20% of the award). The combined 
assessment of the two performance conditions resulted in nil (0%) 
vesting, as shown on page 112.

The combination of a holding period requirement under the PSP, the deferral 
of bonus into shares under the Deferred Bonus Plan and the shareholding 
guidelines will continue to provide alignment between the interests of 
Executive Directors, the shareholders and delivery of the strategy.

Discretion
The Remuneration Committee is conscious of its role in ensuring that 
remuneration is appropriate when considering the performance of the 
business, the individual directors and the wider stakeholder experience. 
During the year, it considered the formulaic outcomes of the annual 
bonus plan and the Performance Share Plan and was satisfied that the 
outcomes under these incentive schemes were appropriate. Therefore, 
no discretion has been exercised during the year.

Remuneration for 2022
Base salary / fees
The Interim Chief Executive received an increase in base salary of 2% 
for 2022, in line with the 2022 award for UK employees and, following 
appointment as the new Chief Executive, Chris Payne’s base salary was 
increased to £425,000. The Chairman and the Non-Executive Directors 
also received fee increases for 2022 (as set out on page 119).

Pension
Until his appointment as Chief Executive, Chris Payne received an 
11% of salary pension contribution in line with that available to those 
employees participating in the Defined Contribution pension scheme 
(which is offered to approximately half of the workforce), where Company 
contributions range from 4% of salary to 16% of salary depending 
on both age and earnings. Following his appointment he will receive a 
pension contribution of 8% of salary. 

Annual bonus and PSP
The framework for operating our annual bonus and PSP in 2022 will be 
largely consistent with our approach in 2021.

Maximum bonus potential will remain at 125% of salary. However, 
on-target will be reduced from 60% to 50% of maximum potential. 
For FY2022, 70% of the annual bonus will be based on underlying PBT 
and 30% on key strategic targets. The Remuneration Committee have 
approved key strategic targets that support business growth and ESG 
objectives that are both measurable and stretching. The bonus targets 
are currently considered to be commercially sensitive but they will be 
disclosed in full in next year’s Directors’ Remuneration Report together 
with their level of achievement. In line with the Remuneration Policy, a 
third of any bonus award will continue to be deferred into shares under 
the Deferred Bonus Plan.

Reflecting the reduction to on-target bonus and the Committee’s desire to 
rebalance packages more towards the longer term, PSP awards are expected 
to be granted over shares equal in value to 100% salary and vesting will be 
based 80% on underlying EPS growth and 20% on relative TSR.

UK Corporate Governance Code
In implementing our Policy during the course of 2021, a summary of how 
the Committee has sought to comply with the six factors outlined in 
Provision 40 of the Code is as follows: 

•  Clarity – Our remuneration framework is structured to support 
financial delivery, shareholder returns and the achievement of 
strategic objectives, clearly aligning interests of Executive Directors 
with those of our shareholders, as well as with those of our other 
key stakeholders. Our Policy is transparent and well understood by 
our senior management team. It has been clearly articulated to our 
shareholders and representative bodies (both on an ongoing basis and 
during consultation). Director remuneration is clearly set out in the 
Company’s Annual Remuneration Report together with associated 
targets for variable remuneration (unless they are deemed to be 
commercially sensitive).

•  Simplicity – The Company operates a straightforward remuneration 
framework that is a UK market standard approach which should be 
familiar to most stakeholders. It is important to the Committee that 
its approach is simple and avoids complex arrangement to assist with 
its communication and operation. The same simple and transparent 
overarching structure has been operated for many years. Performance 
targets are readily understandable and clearly articulated as part of the 
year end results.

•  Risk – Our Policy has been designed to ensure that it is aligned with 

the Board’s risk appetite. Any inappropriate risk-taking is discouraged 
and mitigated through (i) the operation of arrangements that provide 
an appropriate balance of fixed pay to short- and long-term incentive 
pay and with multiple performance measures operating based on a 
blend of financial targets, key strategic objectives, and shareholder 
return targets, (ii) the significant proportion of long-term share-
based pay in our packages (together with the operation of significant 
in-employment and post-cessation shareholding guidelines), (iii) the 
deferral of a proportion of annual bonus and the operation of a post-
vesting holding period for the PSP and (iv) the operation of robust 
recovery and withholding provisions.

•  Predictability – Our incentive plans are subject to individual caps, 
with our share plans also subject to market standard dilution limits. 
The Remuneration Committee has full discretion to alter the pay-out 
levels or vesting outcomes to ensure payments are appropriately 
aligned with the underlying Company and individual performance. 
Minimum on-target and maximum outcomes for Directors are 
presented annually.

•  Proportionality – There is a clear link between individual awards, 
delivery of strategy and our long-term performance. Ensuring our 
Executive Directors are not rewarded for failure underscores our 
approach (e.g. through the significant proportion of our packages 
based on long-term performance targets linked to the KPIs of 
the Company, our ability and openness to the use of discretion to 
ensure appropriate outcomes, and the structure of our Executive 
Directors’ contracts).

Headlam Group PLC  Annual Report & Accounts 2021

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OverviewCorporate GovernanceStrategic ReportFinancial Statements 
DIRECTORS’ REMUNERATION REPORT

•  Alignment to culture – Our aim is to align our Remuneration 
Policy to our culture and values. We strive to instil a sustainable 
performance culture at the management level that can cascade 
down throughout the Company. The Board sets the framework of 
KPIs against which we monitor the performance of the Company 
and the Remuneration Committee links the performance metrics 
of our incentive arrangements to those KPIs. The targets that are 
selected help align the interests of the workforce with those of the 
Company’s purpose and strategy. We are keen to foster a culture of 
share ownership throughout the Company and as such operate an 
HMRC approved sharesave scheme, which is a UK all-employee share 
scheme arrangement.

Shareholder views and voting outcomes
We conducted a consultation exercise with our larger shareholders 
early in 2020 on the Policy to be proposed to shareholders at the 2020 
AGM and wrote again in January 2022 offering a meeting to discuss our 
remuneration approach. A regular investor relations programme is in place 
during which major shareholders are able to raise any item for discussion 
with Company representatives. We additionally consult with representative 
bodies of shareholders both prior to the AGM and when requested. 

The Company will continue to engage with major shareholders and 
representative bodies on Directors’ remuneration when appropriate. The 
provisions of the Companies Act 2006 require the Company to present 
its Remuneration Report annually to shareholders for an advisory vote 
and to present its Policy for approval every three years (binding vote). 
The Committee was pleased with the level of support received for the 
advisory Remuneration Report resolution at the 2021 AGM with over 
95% of votes cast in favour. We hope we will again receive your support at 
the forthcoming AGM.

Conclusion
We remain committed to a responsible, fair and transparent approach to 
executive pay which takes into account the remuneration arrangements 
for the wider workforce and the cultural priorities of the Company.

I trust this Directors’ Remuneration Report demonstrates these values 
and I am always available to meet shareholders if there are any questions 
or feedback on our approach to executive remuneration.

Keith Edelman
Chair of the Remuneration Committee
9 March 2022

Remuneration Overview – FY 2022
Executive Remuneration for the year ended 31 December 2022

Fixed remuneration
(c. 33% of total reward assuming maximum performance)

Salary + Pension + Benefits

Annual Incentive

Annual Bonus
(Maximum 125% of Salary)

1/3 Annual Bonus payments 
deferred into shares under the 
Deferred Bonus Plan

Long-Term Incentive

Performance Share Plan  
(Maximum 100% Salary)

Performance measures support the Group’s strategy to:
• 

increase profitability for shareholders; and

Performance measures support the Group’s strategy to deliver:
•  higher returns to shareholders; and

•  deliver key strategic priorities.

• 

increased earnings.

Link to Strategy

FY 2022 performance metrics

Underlying Profit Before Tax – 70%  
(to support profitability of the business)

Underlying Earnings Per Share (EPS) – 80%  
(to support the growth of earnings)

Key strategic objectives linked to strategy – 30%
(to support business growth and ESG objectives)

Total Shareholder Return (TSR) – 20%  
(to align the interests of Directors with those of shareholders)

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Headlam Group PLC  Annual Report & Accounts 2021

Directors’ Remuneration Policy
This part of the Directors’ Remuneration Report sets out an abridged 
version of the Directors’ Remuneration Policy which was approved by 
shareholders at the AGM on 22 May 2020. The Policy took formal effect 
from the date of approval and is intended to apply until the 2023 AGM 
unless a new version is presented to shareholders in the interim.

The full shareholder approved Policy can be found in the 2019 Annual 
Report which can be viewed via the Company’s website at www.headlam.
com. In the interests of clarity, the report below includes some minor 
annotations to include the changes implemented in 2021 and to 
additionally show, where appropriate, how the Policy will be implemented 
in 2022.

Considerations when determining the remuneration policy
The overarching objective of the remuneration policy is to promote the 
long-term success of the Group. In seeking to achieve this objective the 
policy has been designed based on the following key principles:

•  To operate remuneration arrangements which are simple and 
transparent, and which help to build and maintain a sustainable 
performance culture;

•  To appropriately align executive reward with the Group’s strategic 

objectives and the delivery of value to shareholders;

•  To promote appropriately the long-term success of the Group, and to 

not pay more than is necessary in doing so; and

•  To have a competitive mix of base salary and short and long-term 

incentives, with an appropriate proportion of the package determined 
by the rigorous application of stretching targets linked to the 
Group’s performance.

When designing the Policy, the Remuneration Committee takes into 
account the provisions of the 2018 UK Corporate Governance Code 
and other good practice guidelines from institutional shareholders and 
shareholder bodies.

Consideration of employment conditions elsewhere  
in the Group
In setting remuneration for the Executive Directors, the Committee 
takes note of the overall approach to reward for employees in the Group. 
Salary increases will ordinarily be (in percentage of salary terms) no 
higher than those of the wider workforce. Whilst employees are not 
formally consulted on executive remuneration, a number of them are 
shareholders and as such are able to exercise their influence along with 
other shareholders. Additionally, the Company operates an Employee 
Forum at which aspects of remuneration (executive and wider workforce) 
are discussed. A non-executive director is always a member of the 
Employee Forum and as such receives feedback on remuneration 
matters directly from other Forum members and reflects their views 
back to the Committee. The People Director updates the Remuneration 
Committee periodically on remuneration arrangements and employment 
conditions across the Group.

Shareholder views
The Committee is committed to an ongoing dialogue with shareholders 
and welcomes feedback on Executive and Non-Executive Directors’ 
remuneration. In January 2021 the Interim Chair of the Remuneration 
Committee contacted the largest 15 shareholders and proxy 
reporting agencies offering to discuss the Committee’s approach to 
Remuneration. The Committee will additionally seek to engage directly 
with larger shareholders and their representative bodies should any 
material changes be made to the Policy. The Committee also considers 
shareholder feedback received in relation to the remuneration-related 
resolutions each year following the AGM. This, plus any additional 
feedback received from time to time, is then considered as part 
of the Committee’s annual review of remuneration policy and its 
implementation.

Headlam Group PLC  Annual Report & Accounts 2021

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Policy table for Executive Directors

Component

Base salary

Purpose and link to 
strategy

Operation

Maximum opportunity

Performance measures

To provide a competitive 
base salary for the 
market in which the 
Group operates to 
attract and retain 
Executives of a 
suitable calibre.

Salaries are usually reviewed annually, 
with any increases typically effective 
1 January. 

Salaries are typically set after 
considering: 
•  pay and conditions elsewhere in 

the Group; 

•  overall Group performance;

• 

individual performance 
and experience; 

•  progression within the role; and 

•  competitive salary levels in 

companies of a broadly similar size 
and complexity and market forces.

Although there are no 
formal performance 
conditions, any increase 
in base salary is only 
implemented after 
careful consideration of 
individual contribution 
and performance and 
having due regard to the 
factors set out in the 
Operation column of 
this table.

While there is no maximum 
salary, increases will normally 
be in line with the typical range 
of salary increases awarded (in 
percentage of salary terms) to 
the wider workforce. 

Larger salary increases may 
be awarded to take account 
of individual circumstances, 
such as: 
•  where an Executive Director 
has been promoted or has 
had a change in scope or 
responsibility; 

•  where the Committee 
has set the salary of a 
new hire at a discount to 
the market level initially, a 
series of planned increases 
can be implemented over 
the following few years 
to bring the salary to 
the appropriate market 
position, subject to 
individual performance; 

•  where there has been a 

change in market practice; 
or 

•  where there has been a 
significant change in the 
scale of the role or the 
size and/or complexity of 
the business. 

Increases may be 
implemented over such time 
period as the Committee 
deems appropriate.

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Headlam Group PLC  Annual Report & Accounts 2021

Purpose and link to 
strategy

Operation

Maximum opportunity

Performance measures

Component

Benefits

To provide broadly market 
competitive benefits 
as part of the total 
remuneration package.

Executive Directors receive benefits 
in line with market practice, and 
these include life assurance, private 
medical insurance, company car or 
car allowance and, where relevant, 
relocation expenses. Executive 
Directors are also provided with 
the opportunity to join any HMRC 
approved all-employee share plan 
arrangements on the same basis as 
other employees. 

Executive Directors will be eligible 
for any other benefits which are 
introduced for the wider workforce 
on broadly similar terms and other 
benefits might be provided from 
time to time based on individual 
circumstances and if the Committee 
decides payment of such benefits 
is appropriate. 

Any reasonable business-related 
expenses can be reimbursed (and any 
tax thereon met if determined to be a 
taxable benefit).

The Group may offer participation in 
a defined contribution pension plan 
or may permit Executive Directors 
to take a cash supplement in lieu of 
pension up to the same value.

Not applicable.

Whilst the Committee has not 
set an absolute maximum on 
the level of benefits Executive 
Directors may receive, the 
value of benefits is set at a level 
that the Committee considers 
appropriate against the market 
and provides a sufficient level 
of benefits based on individual 
circumstances.

Not applicable.

For newly appointed Executive 
Directors, maximum defined 
contribution or cash allowance 
in lieu of pension is limited to 
the contribution level available 
to the majority of the workforce 
(in percentage of salary terms) 
prevailing at the time of hire 
or promotion. 

Incumbent Executive Directors 
may receive a defined 
contribution or cash allowance 
of up to 11% of base salary 
(reduced from 15% of salary 
from the 2021 AGM).

Headlam Group PLC  Annual Report & Accounts 2021 101

Retirement 
benefits

To provide employees with 
long-term savings to allow 
for retirement planning.

OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Policy table for Executive Directors continued

Component

Purpose and link to 
strategy

Operation

Maximum opportunity

Performance measures

Annual bonus Rewards performance 
against targets which 
support the strategic 
direction of the Group. 
Bonus deferral provides 
a retention element 
through share ownership 
and direct alignment with 
shareholders’ interests.

Maximum annual bonus 
opportunity is 125% of base 
salary.

Targets are set annually 
with measures linked to 
the Group’s strategy and 
aligned with key financial, 
strategic and/or individual 
targets.

The majority, if not all, 
of the annual bonus will 
be assessed against key 
financial performance 
metrics of the business 
and any balance will be 
based on non-financial 
strategic/personal 
objectives.

A graduated scale of 
targets is set for each 
measure, with up to 10% 
of each element payable 
for achieving the relevant 
threshold performance 
level and 100% of 
maximum potential 
for achieving stretch 
performance.

The Committee has 
discretion to amend 
the pay-out should any 
formulaic output not 
reflect the Committee’s 
assessment of overall 
business performance.

Awards are based on performance 
typically measured over one year. 

Pay-out levels are determined by the 
Committee after the year end based 
on performance against pre-set 
targets. 

Executive Directors will defer at 
least one-third of any bonus award 
into shares, typically for a two-year 
period. The Committee may decide 
to pay the whole of the bonus earned 
in cash where the amount to be 
deferred would, in the opinion of the 
Committee, be so small as to make 
deferral administratively burdensome. 
Deferred shares will typically take the 
form of nil-cost share options but 
may be structured as an alternative 
form of share award. 

Deferred bonus awards may be 
granted on the basis that the 
participant shall be entitled to an 
additional benefit (in cash or shares) 
in respect of dividends paid over 
the deferral period, calculated 
on such basis as the Committee 
shall determine. 

The vesting of the deferred shares is 
not subject to the satisfaction of any 
additional performance conditions. 

The Committee has the right to apply 
malus and/or clawback (in respect of 
both the cash and deferred elements 
of bonuses) in the event of certain 
defined circumstances. 

The annual bonus plan includes 
provisions which enable the 
Committee (in respect of both the 
cash and the deferred elements 
of bonuses) to recover or withhold 
value in the event of certain defined 
circumstances.

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Component

Performance 
Share Plan 
(‘PSP’)

Purpose and link to 
strategy

Operation

Maximum opportunity

Performance measures

To incentivise Executive 
Directors, and to deliver 
genuine long-term 
performance-related 
pay, with a clear line of 
sight for Executives and 
direct alignment with 
shareholders’ interests.

Awards will be in the form of nil-cost 
share options, conditional shares or 
other such form as has the same 
economic effect. 

Awards will be granted with vesting 
dependent on the achievement 
of performance conditions set by 
the Committee, with performance 
normally measured over at least a 
three-year performance period. 

The normal maximum PSP 
award is 100% of salary in 
respect of a financial year. 
The normal maximum award 
limit will only be exceeded in 
exceptional circumstances 
such as on the recruitment 
of an Executive Director and 
is subject to an overall limit of 
200% of salary in respect of a 
financial year. 

Awards will usually be subject to a 
two-year holding period following the 
end of the performance period, and 
shares will typically not be released to 
participants until the end of any such 
holding period. 

Awards under the PSP may be granted 
on the basis that the participant shall 
be entitled to an additional benefit (in 
cash or shares) in respect of dividends 
paid over the holding period. This 
amount shall be calculated on such 
basis as the Committee determines. 

The PSP includes provisions which 
enable the Committee to recover or 
withhold value in the event of certain 
defined circumstances.

PSP awards currently vest 
based on performance 
against a mix of financial 
targets and relative TSR 
performance targets 
set and assessed by 
the Committee in its 
discretion. Financial 
targets currently 
determine vesting in 
relation to at least 50% 
of awards. 

A maximum of 25% of 
any element vests for 
achieving the threshold 
performance target and 
100% for maximum 
performance. 

Any vesting is also subject 
to the Committee 
being satisfied that the 
Company’s performance 
on the headline measures 
is consistent with 
underlying business 
performance and the 
vesting outcome may 
be reduced if deemed 
appropriate. 

Performance metrics and 
weightings are reviewed 
annually and may be varied 
for future award cycles 
as appropriate to reflect 
the prevailing strategic 
priorities of the Group at 
that time.

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OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Non-Executive Directors (including the Chairman)

Component

Annual Fee

Purpose and link to 
strategy

To attract individuals with 
appropriate knowledge 
and experience.

Operation

Maximum opportunity

Performance measures

Not applicable.

Fees are normally reviewed 
annually taking into account 
factors such as the time 
commitment and contribution 
of the role and market levels in 
companies of comparable size and 
complexity. 

The Chairman is paid an 
all-inclusive fee for all Board 
responsibilities. 

Fees for the other Non-Executive 
Directors may include a basic 
fee and additional fees for 
further responsibilities (for 
example, chairmanship of Board 
committees or holding the office 
of Senior Independent Director). 

In exceptional circumstances, if 
there is a temporary yet material 
increase in the time commitments 
for Non-Executive Directors, the 
board may pay extra fees on a 
pro rata basis to incentivise the 
additional workload.

Neither the Chairman nor 
the Non-Executive Directors 
participate in any of the Group’s 
performance related schemes 
(i.e. annual bonus or incentive 
arrangements). Nor do they 
receive any pension or private 
medical insurance or taxable 
benefits, other than the 
potential to receive gifts at the 
end of a long-standing term of 
appointment. 

Non-Executive Directors may be 
eligible to receive benefits such 
as the use of secretarial support, 
travel costs or other benefits 
that may be appropriate and the 
Company repays any reasonable 
expenses that a Non-Executive 
Director incurs in carrying out 
their duties as a director, including 
any tax liabilities thereon, if 
appropriate.

Explanation of performance measures chosen
Performance measures for the annual bonus are selected annually to align 
with the KPIs and prevailing strategic imperatives of the Group, and the 
interests of shareholders and other stakeholders. Financial measures (e.g. 
underlying profit before tax) will be used for a majority of the bonus with any 
remainder based on key strategic and/or personal objectives designed to 
ensure that Executive Directors are incentivised to deliver across a range 
of objectives. ‘Target ’performance is typically set in line with the business 
plan for the year, with threshold to stretch targets set around this based 
on a sliding scale which takes account of relevant commercial factors. Only 
modest rewards are available for delivering threshold performance levels, 
with rewards at stretch requiring material outperformance of the business 
plan. Details of the specific measures used for the annual bonus are set out 
in the Annual Report on Remuneration.

Performance measures for the PSP are selected in order to provide 
a robust and transparent basis on which to measure the Group’s 
performance, to demonstrably link remuneration outcomes to 
delivery of the business strategy over the longer term, and to provide 
strong alignment between senior management and shareholders. In 

achievement of these aims, PSP awards granted in respect of 2022 will 
be based on underlying basic Earnings Per Share (‘EPS’) and relative 
Total Shareholder Return (‘TSR’). EPS is currently a critical KPI for the 
Group, supporting a focus on profitability and growth. TSR is aligned 
with the Group’s focus on creating value for our shareholders. However, 
the policy provides for Committee discretion to alter the PSP measures 
and weightings to ensure they can continue to facilitate an appropriate 
measurement of performance over the life of the policy, taking account 
of any evolution in the Group’s strategic ambitions.

When setting performance targets for the bonus and PSP, the 
Committee will take into account a number of different reference points, 
which may include the Group’s business plans and strategy, external 
forecasts and the wider economic environment.

The Committee retains discretion to amend the bonus pay-out and to 
reduce the PSP vesting level if any formulaic outcome is not reflective of 
the Committee’s assessment of overall business performance over the 
relevant performance period.

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Discretion retained by the Committee in operation of the 
incentive plans
The Committee will operate the Company’s incentive plans according 
to their respective rules and consistent with normal market practice, 
the Listing Rules and HMRC rules where relevant, including flexibility 
in a number of regards. These include making awards and setting 
performance criteria each year, dealing with leavers, and adjustments 
to awards and performance criteria following acquisitions, disposals, 
special dividends, changes in share capital and to take account of the 
impact of other merger and acquisition activity, and to settle awards in 
cash. The Committee also retains discretion within the policy to adjust 
the targets, set different measures and/or alter weightings for the annual 
bonus plan and PSP, pay dividend equivalents on vested shares up to the 
date those shares can first reasonably be exercised and, in exceptional 
circumstances, under the rules of the long-term incentive plans to adjust 
performance conditions to ensure that the awards fulfil their original 
purposes (for example, if an external benchmark or measure is no 
longer available).

All assessments of performance are ultimately subject to the 
Committee’s judgement. Any discretion exercised, and the rationale, will 
be disclosed in the Annual Remuneration Report.

Diferences in pay policy for Executive Directors compared 
to employees more generally
The Remuneration Policy applied to the Executive Directors is similar to 
the policy for the wider senior management team in that a significant 
element of remuneration is dependent on Group performance and the 
key principles of the remuneration philosophy are applied consistently 
across the Group below this level, taking into account seniority and 
market practice. Key features include:

•  We aim to provide market competitive levels of remuneration across 
the workforce in order to recruit and retain high calibre employees at 
all levels;

•  We have aligned pension contributions for new Executive Directors 

going forward with those of the majority of the workforce;

•  All UK employees have the opportunity to participate in an HMRC-

approved employee share scheme arrangement; and

•  Employees at selected levels participate in an annual bonus 

arrangement.

At senior levels, remuneration is increasingly long-term, and ‘at risk’ 
with an increased emphasis on performance-related pay and share-
based remuneration.

Recruitment remuneration
The policy aims to facilitate the appointment of individuals of sufficient 
calibre to lead the business, to execute the Group’s strategy effectively 
and to promote the long-term success of the Group for the benefit of 
shareholders and other stakeholders. When appointing a new Executive 
Director, the Committee seeks to ensure that arrangements are in the 
best interests of the Group and not to pay more than is appropriate.

The Committee will take into consideration a number of relevant 
factors, which may include the calibre and experience of the individual, 
the candidate’s existing remuneration package, and the specific 
circumstances of the individual, including the jurisdiction from which the 
candidate was recruited.

When hiring a new Executive Director, the Committee will typically 
align the remuneration package with the above policy. The Committee 
may include other elements of pay which it considers are appropriate; 
however, this discretion is capped and is subject to the principles and the 
limits referred to below.

•  Base salary will be set at a level appropriate to the role and the experience 
of the Executive Director being appointed and the circumstances of the 
appointment. This may include agreement on setting the salary at below 
the market rate with a series of future staged increases planned in order 
to bring the salary up to a market level, in line with progression in the role, 
increased experience and/or responsibilities, and subject to satisfactory 
performance, where it is considered appropriate.

•  Retirement benefits will be workforce aligned and other benefits will be 

provided in line with the above policy.

• 

If the Executive Director will be required to relocate in order to take 
up the position, it is the Group’s policy to allow reasonable relocation, 
travel and subsistence payments. Any such payments will be at the 
discretion of the Committee.

•  The Committee will not offer non-performance related incentive 

payments (for example a ‘guaranteed sign-on bonus’).

• 

If an Executive Director is recruited at a time in the year when it would 
be inappropriate to provide a bonus or long-term incentive award for 
that year as there would not be sufficient time to assess performance, 
subject to the limit on variable remuneration set out below, the 
quantum in respect of the months employed during the year may be 
transferred to the subsequent year so that reward is provided on a fair 
and appropriate basis.

•  The Committee may also alter the performance measures, 

performance period, vesting period, deferral period and holding period 
of the annual bonus or PSP, if the Committee determines that the 
circumstances of the recruitment merit such alteration. The rationale will 
be clearly explained in the following Directors’ Remuneration Report.

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OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Recruitment remuneration continued
•  The maximum level of variable remuneration which may be granted 

(excluding ‘buyout ’awards as referred to below) is 325% of salary. The 
Committee may make additional payments or awards in respect of 
hiring an employee to ‘buyout’ remuneration arrangements forfeited 
on leaving a previous employer. In doing so, the Committee will take 
account of relevant factors including any performance conditions 
attached to the forfeited arrangements and the time over which they 
would have vested. The Committee will generally seek to structure 
buyout awards or payments on a like-for-like basis to the remuneration 
arrangements forfeited. Any such payments or awards are limited 
to the expected value of the forfeited awards. Where considered 
appropriate, such buyout awards will be liable to forfeiture or ‘malus 
’and/or ‘clawback’ on early departure.

•  Any share awards referred to in this section, including any buyout awards, 
will be granted as far as possible under the Group’s existing share plans. If 
necessary, and subject to the limits referred to above, awards in relation 
to a recruitment may be granted outside of these plans as permitted 
under the Listing Rules which allow for the grant of awards to facilitate, in 
unusual circumstances, the recruitment of an Executive Director.

•  Where a position is filled internally, any ongoing remuneration 

obligations or outstanding variable pay elements shall be allowed to 
continue according to the original terms.

•  Fees payable to a newly appointed Chairman or Non-Executive Director 

will be in line with the fee policy in place at the time of appointment.

Service contracts and letters of appointment
Executive Directors’ service contracts are on a rolling basis and may be 
terminated on up to 12 months ’notice by the Group or by the Executive.

All Non-Executive Directors have letters of appointment providing for 
fixed-term agreements with the Group which may be terminated by the 
giving of three months’ notice by either party (Chairman six months’ 
notice). The agreements last for an initial period of three years and may 
then be extended for two additional periods of three years, subject to re-
election by shareholders at the relevant AGM.

Copies of Executive Directors’ service contracts and Non-Executive 
Directors’ letters of appointment are available for inspection at the 
Company’s registered office during normal hours of business.

Payments for loss of ofce
The principles on which the determination of payments for loss of office will be approached are set out below:

Policy

Payment in lieu of 
notice

If notice is served by either party, the Executive Director can continue to receive basic salary, benefits and pension for 
the duration of their notice period, during which time the business may require the individual to continue to fulfil their 
current duties or may assign a period of garden leave. 

Annual bonus

The Group has discretion to make a payment in lieu of notice. Such a payment would include base salary and, at the 
election of the Committee, compensation for benefits and pension contributions (if applicable) for the unexpired 
period of notice.

This will be at the discretion of the Committee on an individual basis and the decision as to whether or not to award 
an annual bonus award in full or in part will be dependent on a number of factors, including the circumstances of the 
individual’s departure and their contribution to the business during the annual bonus period in question. Any annual 
bonus award amounts paid will normally be prorated for time in service during the annual bonus period and will, subject 
to performance, be paid at the usual time (although the Committee retains discretion to pay the annual bonus award 
earlier in appropriate circumstances). Any bonus earned for the year of departure and, if relevant, for the prior year 
may be paid wholly in cash at the discretion of the Committee.

Deferred bonus 
awards

The extent to which any unvested deferred bonus award will vest will be determined in accordance with the rules of the 
Deferred Bonus Plan (‘DBP’). 

If a participant ceases employment for any reason (other than summary dismissal, in which case his award will lapse), 
his award will ordinarily continue until the normal vesting date. The Committee retains discretion to release awards 
when the participant leaves. 

Awards (in the form of nil cost options) which have vested and been released but remain unexercised at the date of 
cessation may be exercised, for such period as the Committee determines, if a participant leaves for any reason (other 
than summary dismissal).

106

Headlam Group PLC  Annual Report & Accounts 2021

PSP

The extent to which any unvested award will vest will be determined in accordance with the rules of the PSP. 

Policy

Unvested awards will normally lapse on cessation of employment. However, if a participant leaves due to death, 
ill health, injury, disability, the sale of his employer or any other reason at the discretion of the Committee, the 
Committee shall determine whether the award will be released at cessation or on the normal release date or at some 
other time (such as following the end of the performance period). In any case, the extent of vesting will be determined 
by the Committee taking into account the extent to which the performance condition is satisfied and, unless the 
Committee determines otherwise, the period of time elapsed from the date of grant to the date of cessation relative 
to the performance period. Awards may then be exercised during such period as the Committee determines. 

If a participant leaves for any reason (other than summary dismissal) after an award has vested but before it has been 
released (i.e. during a ‘holding period’), his award will ordinarily continue until the normal release date when it will be 
released to the extent it vested. The Committee retains discretion to release awards when the participant leaves. 

Awards (in the form of nil cost options) which have vested and been released but remain unexercised at the date of 
cessation may be exercised, for such period as the Committee determines, if a participant leaves for any reason (other 
than summary dismissal).

Change of control

The extent to which unvested awards under the DBP and PSP will vest will be determined in accordance with the rules 
of the relevant plan.

Awards under the DBP will vest in full in the event of a takeover, merger or other relevant corporate event.

Unvested awards under the PSP will vest early on a takeover, merger or other relevant corporate event. The 
Committee will determine the level of vesting taking into account the extent to which the performance condition is 
satisfied and, unless the Committee determines otherwise, the period of time elapsed from the date of grant to the 
date of the relevant corporate event relative to the performance period.

Awards under the PSP which have vested but not been released (i.e. awards which are subject to a holding period) will 
be released, to the extent vested.

Mitigation

Other payments

If an Executive Director’s employment is terminated, any compensation payment will be calculated in accordance with 
normal legal principles including the application of mitigation to the extent appropriate to the circumstances of the 
termination. Payments will be made in instalments and reduced to the extent employment is taken up elsewhere.

Payments may be made either in the event of a loss of office or a change of control under any of the Group’s HMRC-
favoured all-employee share plans in line with the associated plan rules. There is no discretionary treatment for leavers 
or on a change of control under these schemes. 

In appropriate circumstances, payments may also be made in respect of accrued holiday, outplacement and legal fees 
and other benefits that may be considered appropriate taking into account the circumstances of the termination. 

The Committee reserves the right to make additional exit payments where such payments are made in good 
faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation) or by way 
of settlement or compromise of any claim arising in connection with the termination of a Director’s office or 
employment.

Where a buy-out award is made under the Listing Rules then the leaver provisions would be determined at the time of the award.

Where the Committee retains discretion, it will be used to provide flexibility in certain situations, taking into account the particular circumstances of the 
Director’s departure and performance.

There is no entitlement to any compensation in the event of Non-Executive Directors’ fixed-term agreements not being renewed or the agreement 
terminating earlier.

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OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Existing contractual arrangements and historical awards
The Committee retains discretion to make any remuneration payment 
or payment for loss of office outside the policy in this report (including 
exercising any discretions available to it in connection with any such 
payment):

•  where the terms of the payment were agreed before the Policy came 

into effect (including the satisfaction of options granted under the CIP), 
provided in the case of any payment whose terms were agreed after 
the previous Directors’ Remuneration Policy was approved and before 
the Policy in this report became effective, the remuneration payment or 
payment for loss of office was permitted under that former policy;

•  where the terms of the payment were agreed at a time when the 

relevant individual was not a Director of the Group and, in the opinion of 
the Committee, the payment was not in consideration of the individual 
becoming a Director of the Group.

External appointments
The Board believes that experiences of other companies’ practices and 
challenges is valuable both for the personal development of its Executive 
Directors and for the Group. Any external appointments are subject to 
board approval (which would not be given if the proposed appointment 
would lead to a material conflict of interest). Fees received by Executive 
Directors in respect of external non-executive appointments are retained 
by the individual Director. Details of such appointments are included in 
the Annual Report on Remuneration.

108

Headlam Group PLC  Annual Report & Accounts 2021

Annual Report on Remuneration
Certain information provided in this part of the Directors’ Remuneration Report is subject to audit. This is annotated as audited. Any information not 
annotated as audited is unaudited.

Single total figure of remuneration for each Director
The tables below report the total remuneration receivable in respect of qualifying services by each of the Executive Directors for the years 2021 and 
2020.

Executive Directors’ remuneration as a single figure – 2021 (audited)

Executive Director

Chris Payne
Former Director
Steve Wilson4

Base salary/
fees
£000

Non-salary
benefits1
£000

Pension related 
benefits3  
£000

Annual 
performance 
bonus 
£000

Share-based 
incentive 
schemes2  
£000

364

378

742

18

13

31

40

–

40

455

473

928

0

0

0

Total 
£000

877

864

1,741

Total fixed 
£000

Total variable 
£000

422

391

813

455

473

928

1  Non-salary benefits include the provision of a company car or car allowance, private medical insurance and other benefits deemed to be an employment benefit such as some fuel costs.
2  Performance conditions for the PSP were tested after 31 December 2021 and 0% of the award will vest in March 2022.
3  The amount of employer contribution to a scheme or paid as cash in lieu of retirement benefits based on a fixed percentage of base salary.
4  Steve Wilson stepped down from the Board on 6 October 2021. Full details of the package agreed for Steve Wilson, including the pro-rating of the share awards, is outlined later in the Report. The 

amount for the annual bonus above includes time pro-rating.

Executive Directors’ remuneration as a single figure – 2020 (audited)

Executive Director

Chris Payne
Steve Wilson

Base salary/
fees
£000

Non-salary
benefits1
£000

Pension related 
benefits3  
£000

Annual 
performance 
bonus 
£000

Share-based 
incentive 
schemes2  
£000

364
494

858

20
17

37

40
–

40

–
–

–

3
3

6

Total 
£000

427
514

941

Total fixed 
£000

Total variable 
£000

424
511

935

3
3

6

1  Non-salary benefits include the provision of a company car or car allowance, private medical insurance and other benefits deemed to be an employment benefit such as some fuel costs.
2  Performance conditions for the PSP were tested after 31 December 2020 and 0% of the award vested in March 2021. Figures for both Chris Payne and Steve Wilson include the grant of options 

under the Sharesave Scheme calculated on an intrinsic value basis.

3  The amount of employer contribution to a scheme or paid as cash in lieu of retirement benefits based on a fixed percentage of base salary.

Headlam Group PLC  Annual Report & Accounts 2021 109

OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

The following tables report the total remuneration receivable in respect of qualifying services by each of the Non-Executive Directors for the years 
2021 and 2020.

Non-Executive Directors’ remuneration as a single figure – 2021 (audited)

Non-Executive Directors

Philip Lawrence
Amanda Aldridge
Stephen Bird1
Keith Edelman
Simon King1
Former Director
Alison Littley2

Base salary/
fees
£000

Non-salary
benefits
£000

Pension related 
benefits 
£000

Annual 
performance 
bonus 
£000

Share-based 
incentive 
schemes 
£000

143
53
14
61
28

13

312

–
–
–
–
–

–

–

–
–
–
–
–

–

–

–
–
–
–
–

–

–

–
–
–
–
–

–

–

1.  Stephen Bird joined the Board on 13 September 2021 and Simon King joined the Board on 14 May 2021.
2.  Alison Littley stepped down from the Board on 31 March 2021.

Non-Executive Directors’ remuneration as a single figure – 2020 (audited)

Non-Executive Directors

Philip Lawrence
Amanda Aldridge
Keith Edelman

Former Director
Alison Littley

Base salary/
fees
£000

Non-salary
benefits
£000

Pension related 
benefits 
£000

Annual 
performance 
bonus 
£000

Share-based 
incentive 
schemes 
£000

143
53
55

53

303

–
–
–

–

–

–
–
–

–

–

–
–
–

–

–

–
–
–

–

–

Total 
£000

143
53
14
61
28

13

312

Total 
£000

143
53
55

53

303

Total fixed 
£000

Total variable 
£000

143
53
14
61
28

13

312

–
–
–
–
–

–

–

Total fixed 
£000

Total variable 
£000

143
53
55

53

303

–
–
–

–

–

Annual performance bonus
For 2021, the Executive Directors had a maximum annual bonus opportunity equal to 125% of base salary. The bonus was assessed against the 
Company’s underlying profit before tax (70% of bonus opportunity) and against the achievement of a number of key strategic objectives (30% of 
bonus opportunity) as shown in the tables below:

Proportion of
bonus
determined by
metric (%)

70%
30%

100%

Threshold
performance

Target
performance

Maximum
performance

Actual
performance

Bonus earned
(% max)

Bonus 
Receivable (£)
Chris Payne

Bonus 
Receivable 
(£)
Steve Wilson

£26.1m

£29.0m
See table below

£34.8m

£35.8m

70%
30%

100%

319
136

455

331
142

473

Performance metric

Underlying Profit Before Tax
Strategic and personal objectives

1  Pro-rated to 6 October 2021.

110

Headlam Group PLC  Annual Report & Accounts 2021

Strategic objectives
The non-financial strategic objectives for the Executive Directors were designed to focus on the achievement of certain key elements of Company 
strategy. Subject to achieving a threshold underlying PBT of £23.8m the following strategic measures were applied for both Chris Payne and Steve 
Wilson:

Reason for inclusion and link to 
Strategy

Assessment / outcome

Objectives

South East Consolidation
To deliver the South East 
consolidation of the business, 
including transition of various 
businesses to new locations.

The consolidation of the Company’s 
operations in the South East would 
lead to meaningful simplification 
of the network and an associated 
reduction in headcount and operating 
costs while continuing to support 
service levels.

Sales 
To implement the sales 
effectiveness strategy agreed by 
the Board.

The effectiveness and efficiency 
of the Group’s sales force is key to 
supporting Group turnover and profit.

Management Bonus 
Framework
To deliver and communicate 
a new scorecard-based 
management bonus framework 
for senior management 
in the business ready for 
implementation for 2022.

To implement an objective-led bonus 
scheme which would be common 
across the business in order to 
support Group performance and 
initiatives.

Potential 
bonus 
weighting 
(% of bonus 
opportunity)

Bonus 
achieved 
(% of bonus 
opportunity)

10

10

10

10

10

10

The Board conducted a complete 
post-implementation review 
of the project and considered 
delivery against the timescales set. 
The Remuneration Committee 
considered that the project was 
successfully delivered against the 
timescales with the consolidation 
and relocation of all operations being 
completed by July 2021.

The Remuneration Committee 
considered the process undertaken 
to design and subsequently 
implement measures to increase 
the efficiency and effectiveness of 
the sales force. Noting the change in 
emphasis on sales and more targeted 
approach in addition to the reduction 
in headcount that has been enabled, 
the Committee agreed that this 
strategic objective has been fulfilled.

The Remuneration Committee 
assessed the scheme design, 
communication and impact on 
motivation and engagement of 
staff towards key business goals. In 
assessing all of this the Committee 
agreed that the target had been met 
in full.

Consistent with the remuneration policy, one-third of any bonus earned will be deferred into shares for a two-year period.

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OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Share-based payments vesting in the financial year
Awards granted under the PSP in 2019 were assessed on the basis of performance over the three-year period to 31 December 2021. The awards 
were subject to two performance conditions, based on underlying EPS growth (80% of the award) and relative TSR (20% of the award) each measured 
over a three-year period. The performance outcome and consequent vesting was as follows: 

Vesting (% of maximum)

0%
25% (threshold)
100% (maximum)
Outcome
Vesting (% of each element)

Proportion of total award vesting

Director

Chris Payne
Former Director
Steve Wilson1

EPS growth (80% of award)

Less than 5% p.a.
5% p.a.
8% p.a.
-9% p.a.
0%

0%

TSR
Relative performance against FTSE 
SmallCap Index (20% of award)

Below median
Median
Upper quartile
Below median
0%

0%

Shares granted

Shares vesting

Value of shares vesting

63,707

86,459

0

0

£0

£0

1  Stepped down from the Board on (6 October 2021), shares vesting are shown after the operation of performance conditions and time pro-rating.

PSP awards granted during the financial period (audited)
PSP awards were granted to Executive Directors in 2021 as follows: 

Director

Chris Payne
Former Director
Steve Wilson

Number of
nil-cost options
over which award
granted

64,137

87,043

151,180

Value of
Award
£000

291

395

686

% of
salary

80

80

% of award  
vesting at  
threshold

25

25

Date of
grant

9 April 2021

9 April 2021

Performance
period

3 years

3 years

The share price used to determine the number of shares under the PSP was 454.2 pence, being the average mid-market closing share price for the 
five business days prior to the date of award.

The Awards are subject to an underlying Earnings Per Share (‘EPS’) performance condition (80% of the award) and a relative Total Shareholder Return 
(‘TSR’) performance condition (20% of the award). The performance targets are shown in the table below:

Performance Target

Below Threshold
Threshold
Maximum

% vesting

0
25
100

Underlying EPS (p)  
(80% of award)

Less than 32.1
32.1
34.7

Comparative TSR  
(20% of award)

Below median
Median
Upper quartile

The TSR comparator group is based on the constituents of the FTSE SmallCap Index (excluding investment trusts).

The vesting of the awards is additionally subject to a financial underpin whereby the extent of vesting may be adjusted to reflect the overall financial 
performance of the Company over the three-year performance period. The Remuneration Committee also has full discretion to ensure that the final 
outcome is warranted based on the performance of the Company in the light of all relevant factors and to ensure there have been no windfall gains. 
Any awards vesting are additionally subject to a two-year holding period following the date of vesting.

112

Headlam Group PLC  Annual Report & Accounts 2021

Dilution
The Remuneration Committee supports the Investment Association (‘IA’) guidelines regarding dilution and regularly monitors compliance with these 
requirements. The Company’s share plan rules limit the number of newly issued shares which can be granted in a ten-year period to 10% of the issued 
share capital under all-employee share plans, and 5% under the discretionary share plans.

As at the date of this report, the Company’s usage of shares against the limits detailed above in respect of the all-employee schemes was 3.65% of 
the issued share capital (excluding treasury shares) and in respect of grants under discretionary plans was 0% of the issued share capital (excluding 
treasury shares). It is the Remuneration Committee’s intention that options exercised under the Sharesave scheme will continue to be satisfied by 
shares held in treasury.

Further information on share-based payments is set out in note 24 to the financial statements.

Pension-related benefits (audited)
The only Executive Director to receive any pension benefit during the year was Chris Payne, who received pension contributions from the Company 
equivalent to 11% of his base salary which is aligned to that available to those employees participating in the Defined Contribution pension scheme of 
similar age and earnings.

Payment for loss of ofce and to past Directors (audited)
Steve Wilson stepped down from the Board on 6 October 2021. Steve was paid salary contractually due and received contractual benefits up to and 
including 6 October 2021. He was also entitled to accrued holiday pay, less deductions and to reimbursement of outstanding expenses, subject to 
the Company’s normal expenses policy. Steve will be paid £508,600 in lieu of basic salary and benefits for his twelve-month notice period in twelve 
equal monthly instalments which will be subject to mitigation (and subject to deductions in respect of income tax and employee National Insurance 
contributions and any sums owed to the Company or its group or which the Company is required by law to make).

The Company will continue to provide Steve with private medical expenses insurance at the same level of cover enjoyed at the time of his departure for 
12 months or until obtained from another employer. For the period from 7 October 2021 to 31 December 2021, Steve received payments in relation 
to salary and benefits of £85,387. The Company also made a contribution of £3,000 plus VAT in respect of Steve’s legal fees incurred in relation to his 
leaving arrangements.

Steve remained eligible to receive an annual bonus for the 2021 financial year which was payable at the normal payment date and subject to 
performance testing. Steve will receive a time pro-rated award of £472,807 one-third of which will be deferred in shares for a period of two years in line 
with the normal share deferral policy. He will not be eligible for an annual bonus in respect of the 2022 financial year or subsequent years.

Steve has been permitted to retain his vested 2016 Co-Investment Plan awards and his 2018 Deferred Bonus Plan awards which can both be exercised 
until 5 April 2022. Additionally, Steve has retained his:

•  2017 Performance Share Plan award which has vested but remains in its holding period until March 2022. Once it is released it will be exerciseable 

until September 2022;

•  2019, 2020 and 2021 Performance Share Plan awards which will vest on the normal vesting dates, subject to performance conditions and time pro-
rating. Dividend equivalents will accrue to the extent shares vest and shares will remain subject to the full two-year holding period on vesting; and

•  2020 Deferred Bonus Plan awards which will vest at the normal vesting date and will continue to attract dividend equivalents.

The table below shows the application of time pro-rating and holding periods on Steve Wilson’s share awards:

Award

2019 PSP
2020 PSP
2021 PSP

Number of shares subject to Award

Maximum number of shares  
which could vest after the  
application of time pro-rating

86,459
140,694
87,043

79,6741
50,238
22,178

Vesting date

Mar 2022
Sept 2023
Apr 2024

Holding period

Mar 2022 – Mar 2024
Sep 2023 – Sep 2025
Apr 2024 – Apr 2026

1  As outlined on page 112 following the application of performance conditions these shares will not vest.

Headlam Group PLC  Annual Report & Accounts 2021 113

OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Tony Judge (former Chief Operating Officer who stepped down from the Board on 14 September 2018) exercised a nil cost option over 2,656 shares 
under the Performance Share Plan on 28 April 2021. The share price on date of exercise was £4.63 leading to a pre-tax benefit of £12,297.28.

There have been no further payments to past directors to be reported for the year under review except as outlined elsewhere in this report.

Executive Directors’ share awards outstanding
Chris Payne

Number of 
shares /  
options as at  
31 December 
2020

–
103,669
24,076
63,707
63,506
2,770
7,929

Shares /  
options  
granted 

Shares /  
options  
lapsed

Shares /  
options  
exercised

64,137
–
–
–
–
–
–

–
–
–
–
63,506
–
–

–
–
–
–
–
–
–

Number 
of shares/
options at 
31 December 
2021

64,137
103,669
24,076
63,707
0
2,770
7,929

Share price  
at grant 
 (pence)

Exercise  
price  
(pence)

Market 
price  
on exercise  
date 
(pence)

454
281
281
448
441
536
271

Nil
Nil
Nil
Nil
Nil
Nil
227

–
–
–
–
–
–
–

Date of grant

9 April 2021
11 Sept 2020
11 Sept 2020
10 April 2019
9 April 2018
25 Sept 2017
5 Oct 2020

Scheme

PSP
PSP
DBP
PSP
PSP
PSP2
SAYE

Vesting date

Expiry date

April 2024
Sept 20231
Sept 2022
Mar 20221
Mar 20211
Mar 20201
Nov 2023

April 2031
Sept 2030
Sept 2030
April 2029
April 2028
Sept 2027
April 2024

1  Award vests on date shown but is subject to a further two-year holding period during which the option may not be exercised. Following the application of performance conditions, the PSP granted in 

April 2019 will not vest.

2  Award vested but subject to holding period.

Steve Wilson

Number of 
shares /  
options as at  
31 December 
2020

–
140,694
32,675
86,459
86,187
32,885
4,049
21,860
7,929

Shares /  
options  
granted 

Shares /  
options  
lapsed

Shares /  
options  
exercised

87,043
–
–
–
–
–
–
–
–

–
–
–
–
86,187
–
–
–
–

–
–
–
–
–
–
–
–
–

Number 
of shares/
options at 
31 December 
20211

87,043
140,694
32,675
86,459
0
32,885
4,049
21,860
7,929

Date of grant

9 April 2021
11 Sept 2020
11 Sept 2020
10 April 2019
9 April 2018
9 April 2018
5 July 2017
6 May 2016
5 Oct 2020

Share price  
at grant 
 (pence)

Exercise  
price  
(pence)

Market 
price  
on exercise  
date 
(pence)

454
281
281
448
441
441
536
477
271

Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
227

–
–
–
–
–
–
–
–
–

Vesting date

Expiry date

April 20242
Sept 20232
Sept 2022
Mar 20222
Mar 20212
Mar 2020
Mar 20202
May 2019
Nov 2023

April 2031
Sept 2030
Sept 2030
April 2029
April 2028
April 2028
July 2027
May 2026
April 2024

Scheme

PSP
PSP
DBP
PSP 
PSP 
DBP3
PSP4 
CIP3
SAYE

1  Awards and expiry dates are shown to the date of leaving the Board (6 October 2021).
2  Award vests on date shown but is subject to a further two-year holding period during which the option may not be exercised. Following the application of performance conditions, the PSP granted in 

April 2019 will not vest.

3  Vested awards.
4  Award vested but subject to holding period.

Shareholding guidelines
In order to align the interests of the Executive Directors with those of the Company’s shareholders, the Remuneration Committee encourages 
Executive Directors to increase their shareholdings in the Company. The Executive Directors are required to build up and maintain a beneficial interest 
(including interests of connected persons) in the ordinary shares of the Company equivalent in value to two times annual base salary. Executive 
Directors are required to retain a proportion of the net of tax shares vesting under the PSP and DBP until the guideline is met (increased from half 
to all of the net of tax vesting shares from the 2021 AGM). In addition, from the 2021 AGM, post-cessation guidelines linked to the ‘in-employment’ 
guidelines were introduced. As such, 100% of the in-employment shareholding guideline (200% of salary) will apply up to the first anniversary of 
the date of cessation, reducing to 50% of the shareholding guideline (100% of salary) between the first and second anniversary of cessation. In 
determining the relevant number of shares to be retained post cessation, only share awards granted after the 2021 AGM will be counted (i.e. past 
grants and shares acquired from own purchases will be excluded).

114

Headlam Group PLC  Annual Report & Accounts 2021

Statement of Directors’ shareholding and share interests (audited)
The interests of Directors and their connected persons in the Company’s ordinary shares as at 31 December 2021 were as set out below. There have 
been no changes to those interests between 31 December 2021 and the date of signing of these financial statements and reports.

Directors

Chris Payne
Amanda Aldridge
Stephen Bird
Keith Edelman
Simon King
Philip Lawrence
Former Directors
Steve Wilson2
Alison Littley2

Interests in Share Schemes

Owned Shares at 
31 December 2021

PSP

Deferred Bonus 

Nil
Nil
5,000
7,059
15,272
11,184

665,146
Nil

234,283
N/A
N/A
N/A
N/A
N/A

318,245
N/A

24,076
N/A
N/A
N/A
N/A
N/A

65,560
N/A

CIP

Nil
N/A
N/A
N/A
N/A
N/A

21,860
N/A

Shares under 
Shareholding 
Guidelines1

Shareholding 
Guidelines 
achieved (%)

14,228
N/A
N/A
N/A
N/A
N/A

713,625
N/A

8
N/A
N/A
N/A
N/A
N/A

309
N/A

SAYE

7,929
N/A
N/A
N/A
N/A
N/A

7,929
N/A

1.  This includes all owned shares plus those vested scheme interests included on a net of tax basis as allowed under the Company’s share ownership policy.
2. 

Interests shown to the date of stepping down from the Board.

TSR graph
The graph below shows the value at 31 December 2021 of £100 invested in the Company on 1 January 2012 compared to the value of £100 invested 
in the FTSE SmallCap Index, making the assumption that dividends are reinvested to purchase additional equity.

400

350

300

250

200

150

100

50

)
0
0
1
o
t
d
e
s
a
b
e
r
(
n
r
u
t
e
R
r
e
d
o
h
e
r
a
h
S

l

l

a
t
o
T

31 Dec 11     31 Dec 12     31 Dec 13     31 Dec 14     31 Dec 15     31 Dec 16     31 Dec 17     31 Dec 18     31 Dec 19     31 Dec 20     31 Dec 21

Source: Datastream (a Refinitiv product) 

Headlam Group plc                     FTSE SmallCap Index

The FTSE SmallCap Index has been selected as a comparator due to the Company being a constituent. This allows comparison of the Company’s 
performance against the performance of the Index as a whole.

Headlam Group PLC  Annual Report & Accounts 2021 115

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
 
 
 
 
DIRECTORS’ REMUNERATION REPORT

Chief Executive remuneration table
The table below sets out the remuneration of the Chief Executive for the latest ten financial year periods.

Period

2021

2020
2019
2018
2017
2016

2015
2014
2013
2012

Chris Payne
Steve Wilson
Steve Wilson
Steve Wilson
Steve Wilson
Steve Wilson
Steve Wilson
Tony Brewer
Tony Brewer
Tony Brewer
Tony Brewer
Tony Brewer

Chief Executive 
single figure of total 
remuneration (£000)

Annual bonus
(% of maximum
opportunity)

Long-term incentive
vesting rates
against maximum
opportunity (%)

2051
8642
514
798
588
1,069
1,0673
7374
1,175
1,134
927
1,347

100
100
0.0
45.5
0.0
65.8
76.8
n/a
87.1
81.4
42.7
65.5

0.0
0.0
0.0
5.7
53.5
97.5
98.6
88.9
n/a
n/a
n/a
n/a

1.  The remuneration shown is on a pro-rated basis for the period Chris Payne was Interim Chief Executive from 7 October 2021 to 31 December 2021 only.
2.  Steve Wilson stepped down as Chief Executive and a Director on 6 October 2021. The 2021 figures reflect his remuneration earned from the start of 2021 until the date of his resignation as a 

Director. This remuneration is for a part year and does not include a termination payment.

3.   The remuneration shown is for the full year and incorporates his remuneration as Group Finance Director from 1 January 2016 until 14 September 2016 when he became Chief Executive.
4.   Tony Brewer stepped down as Chief Executive and a Director on 14 September 2016. The 2016 figures reflect his remuneration earned from the start of 2016 until the date of his resignation as a 

Director. This remuneration is for a part year and does not include a termination payment.

Percentage change in remuneration of Directors compared with other employees
The table below shows the percentage increase/(decrease) in each Executive and Non-Executive Directors’ remuneration compared with the 
Company’s employees as a whole between the financial periods 2020 and 2021. Going forward, this disclosure will build up over time to cover a rolling 
five-year period.

Director

Executive Director
Chris Payne
Non-Executive Directors
Philip Lawrence
Amanda Aldridge
Stephen Bird3
Keith Edelman
Simon King3
Former Directors
Steve Wilson4
Alison Littley4

All employees1

2021

2020

Salary and fees  
(% change)

All taxable benefits 
(% change)

Annual bonuses2 
(% change)

Salary / fees 
 (% change)

All taxable benefits  
(% change)

Annual bonus  
(% change)

0

0
0
N/A
0
N/A

-23
-75

0

-10

N/A
N/A
N/A
N/A
N/A

-24
N/A

5

100

N/A
N/A
N/A
N/A
N/A

100
N/A

100

2

0
0
N/A
0
N/A

2
8

2

0

N/A
N/A
N/A
N/A
N/A

2
N/A

-14

-100

N/A
N/A
N/A
N/A
N/A

-100
N/A

-100

1  Reflects the average percentage change in salary, benefits and bonus for employees of the parent company (excluding the Board).
2   This reflects annual bonus paid for performance during 2021, with payments made in March 2022, as per the single figure table. 
3  Stephen Bird and Simon King joined the board on 13 September 2021 and 14 May 2021 respectively.
4   Alison Littley and Steve Wilson left the Board on 31 March 2021 and 6 October 2021 respectively and their pro-rated salary is reflected in the percentage change shown.

116

Headlam Group PLC  Annual Report & Accounts 2021

 
Relative importance of spend on pay
The table below shows the overall expenditure on dividends and on pay as a whole across the Company along with the percentage change between each.

Dividends1
Pay

1 

Includes dividends paid during the financial year.

2021 
£000

6,588
101,426

2020 
£000

6,341
84,754

% change

3.9
19.7

CEO pay ratio
The data shows how the Chief Executive’s single figure remuneration for 2021 (as taken from the single figure remuneration table) compares to 
equivalent single figure remuneration for the year ended 31 December 2021 for full-time equivalent UK employees, on a Group basis, ranked at the 
25th, 50th and 75th percentile. The remuneration for comparison reflects the total remuneration included in the single total figure of remuneration 
table paid to Steve Wilson and Chris Payne in relation to the period that each were undertaking the role of Chief Executive. Pension payments have 
been omitted from the CEO pay ratio calculation for the period that Steve Wilson was Chief Executive to maintain consistency as he did not receive 
a pension payment. Pension payments have however been included for the period in which Chris Payne was Chief Executive to align with the Interim 
Chief Executive’s pay package.

2021
2020
2019

Method

25th percentile ratio Median (50th percentile) ratio

75th percentile ratio

Option A
Option A
Option A

51.1:1
25.8:1
39.3:1

38.9:1
20.7:1
31.8:1

26.5:1
14.4:1
22.7:1

Option A was selected given that this method of calculation was considered to be the most efficient and robust approach in respect of gathering the 
required data and was consistent with reporting for previous years. 

The salary and total pay and benefits for the UK employees at the relevant percentiles, and upon which the pay ratios have been calculated, are as 
follows:

Year

2021

Percentile

Salary (£)

Total pay and benefits (£)

25th percentile
Median
75th percentile

20,821
27,454
34,420

20,921
27,512
40,420

Non-Executive Directors’ letters of appointment
Details of the current Non-Executive Directors’ appointment dates are set out below:

Non-Executive Director

Philip Lawrence
Amanda Aldridge
Stephen Bird
Keith Edelman
Simon King

Date of appointment

1 June 20181
1 February 2018
13 September 2021
1 October 2018
14 May 2021

Expiry of current term

31 May 2024
31 January 2024
12 September 2024
30 September 2024
13 May 2024

1  Philip Lawrence was appointed to the Board on 1 June 2015, the appointment date above represents the date on which he was appointed to his current role as Chairman.

Headlam Group PLC  Annual Report & Accounts 2021 117

OverviewCorporate GovernanceStrategic ReportFinancial StatementsDIRECTORS’ REMUNERATION REPORT

Statement of implementation of remuneration policy 
in 2022
Details of how the Company will operate the Remuneration Policy in 2022 
are provided below.

Malus and clawback
In respect of the 2022 annual bonus (and for each year thereafter) 
in addition to share awards granted on or after December 2020 the 
following provisions apply:

Base salaries for 2022
Following his appointment as Chief Executive, Chris Payne’s salary 
increased to £425,000. Subject to individual and Company performance, 
the salary will increase to £475,000 from 1 January 2023.

Pension
Chris Payne’s pension reduced from 11% to 8% salary from his 
appointment as Chief Executive. 

Annual bonus
The maximum annual bonus opportunity for 2022 will remain at 125% of 
base salary. However, on-target remuneration will be reduced from 60% 
to 50% of maximum potential. The payment of the annual bonus will be 
based 70% on underlying profit before tax (‘PBT’) performance and 30% 
linked to the achievement of a number of key strategic objectives. The 
strategic targets relate to various measurable objectives that underpin 
Company growth and ESG. Full disclosure of the targets will be provided 
in the 2022 Annual Report and Accounts. In line with our Remuneration 
Policy, one-third of any amount earned will be deferred into shares for 
two years.

PSP
In considering the performance targets for the 2022 PSP Awards the 
Committee has considered the need to set stretching and challenging 
targets which are aligned to the short- and long-term performance of the 
Group. The Committee will once again set targets based on underlying 
EPS Growth and relative TSR. Reflecting the reduction to on-target 
bonus and the Committee’s desire to rebalance packages more towards 
the longer-term, awards in respect of 2022 will be granted in the form of 
nil cost options over ordinary shares in the Company at the level of 100% 
of salary:

The performance targets are set out in the table below:

•  Prior to the payment of an annual bonus or vesting of a DBP or PSP award, 
the Committee may operate ‘malus’ (or ‘withholding’) to cancel the award.

•  For up to two years following the payment of an annual bonus award, 
the Committee may operate ‘clawback’ (or ‘recovery’) to require the 
repayment of any cash amount paid or may cancel any deferred bonus 
award.

•  For up to two years after the vesting of a PSP award, the Committee may 

operate clawback to cancel the award during the holding period (or require 
repayment of the award if it has been released prior to the end of the 
holding period); reduce future vesting under the Company’s share plans; or 
reduce the number of shares already vested but unexercised.

The circumstances in which malus and clawback may be operated are 
as follows:

•  The Company materially misstated its financial results (excluding any 

changes resulting from a change in accounting standards);

•  The Executive’s conduct being such that it would entitle (or, where 

the Employment has terminated prior to the date on which the Board 
becomes aware of such act or omission, would have entitled) the 
Group to terminate the Employment summarily;

•  A material error having occurred in determining whether any corporate 
or personal performance conditions relating to the bonus or PSP award 
have been met (or any other material error having occurred in calculating 
the sum that was awarded as a bonus or the size of the PSP award);

•  Circumstances which in the opinion of the Board would have (or would 
have if made public) a sufficiently significant impact on the reputation 
of the Company or Group;

•  The Company becomes insolvent or otherwise suffers a corporate 

failure and the Board determines that such circumstances arose from 
events occurring (in whole or substantial part) during any period in 
which the relevant individual was a participant; or

Vesting 
(% of maximum)

Underlying EPS growth  
(80% of award)

0%
25%
100%

Less than 6% p.a.
6% p.a.
10% p.a.

Straight-line vesting between points.

TSR relative to the constituents of 
the FTSE SmallCap Index excluding 
investment trusts  
(20% of award)

•  Such other exceptional circumstances which, in the Remuneration 

Committee’s absolute discretion, justify such reimbursement 
being imposed. 

Below median
Median
Upper quartile

To balance the overall long-term nature of the package, and in line 
with best practice, awards will be subject to a two-year holding period 
following the date of vesting.

118

Headlam Group PLC  Annual Report & Accounts 2021

Main Role and Key Responsibilities
The Remuneration Committee’s main responsibilities include:

•  Designing the framework and policy for Executive Directors’ 

remuneration and determining remuneration packages for the 
Executive Directors, Chairman and Senior Management, including 
the Company Secretary, to promote the achievement of the Group’s 
strategy and long-term sustainable success. When setting executive 
remuneration, take into account the link between Executive Director 
and senior manager remuneration and that provided to the wider 
workforce;

•  Establishing remuneration schemes that promote long-term 

shareholding by Executive Directors and that support alignment with 
Shareholders’ interests, both in post and post-cessation;

•  Approving the design and operation of the Company’s short-term and 
long-term incentive arrangements. This includes agreeing the targets 
that are applied to awards made to Executive Directors and the Senior 
Management Team;

•  Oversight of the administration of share plans as required;

•  Review workforce remuneration and related policies; and

•  Determine the policy for and scope of pension arrangements for 

Executive Directors and Senior Management.

Non-Executive Directors’ fees for 2022
The Non-Executive Directors received no fee increase for 2021 and 
have received no increase in their base fee since 1 January 2018. A 
benchmarking review was undertaken during the year to understand 
fee levels in companies of similar size and complexity and the results 
compared with the company’s pay principles. An increase to the base fee 
was approved in light of the increased complexity and time commitments 
required by the role and the external environment. The following fees are 
to be applied for the financial year ended 31 December 2022. 

Role

Chairman fee
Non-Executive Director base fee
Senior Independent Director fee
Audit Committee chair fee
Remuneration Committee chair fee

Fees effective 
1 Jan 2022
£000

Fees effective 
1 Jan 2021
£000

150.0
50.0
10.0
7.5
7.5

143.5
45.0
10.0
7.5
7.5

Remuneration Committee activity
The Board approved the terms of reference, delegating certain 
responsibilities to the Remuneration Committee, most recently on 26 
October 2021. The terms of reference are reviewed periodically and 
are available on the Company’s website within the Governance section 
at www.headlam.com. The Remuneration Committee comprises the 
Chairman and each of the other Non-Executive Directors. Attendance at 
scheduled meetings of the Committee during the year was as follows:

Members

Keith Edelman
Stephen Bird1
Simon King1
Philip Lawrence
Amanda Aldridge
Former Member
Alison Littley2

Meetings
attended

Eligible to
attend

4
3
3
4
4

1

4
3
3
4
4

1

1  Stephen Bird joined the Committee on 13 September 2021 and Simon King joined the  

Committee  on 14 May 2021.

2  Alison Littley stepped down on 31 March 2021 and attended all meetings she was entitled to 

attend. 

Members additionally correspond on urgent matters between formal 
Committee meetings. Other Directors may attend Remuneration 
Committee meetings by invitation, including the Chief Executive and 
CFO where appropriate. The Committee also receives assistance from 
the People Director, the Company Secretary and from independent 
external advisers, FIT Remuneration. The Company Secretary acts as 
Secretary to the Committee.

No one attending a Remuneration Committee meeting may participate 
in discussions relating to their own terms and conditions of service or 
remuneration.

Headlam Group PLC  Annual Report & Accounts 2021 119

OverviewCorporate GovernanceStrategic ReportFinancial StatementsThe key matters discussed at the meetings of the Remuneration Committee in 2021 were as follows:

Remuneration 
•  Reviewed wider workforce remuneration 

arrangements, including proposals relating to 
workforce pension provision and annual bonus 
scheme and considered in conjunction with 
pay strategy for Executive Directors and Senior 
Management;

•  Considered pay awards for Executive Directors 

and Senior Management;

•  Considered Annual Bonus payments;
•  Reviewed and confirmed that no vesting would 

occur for the 2018 PSP;

•  Approved the Annual Bonus payments for 

2021;

•  Reviewed estimated outturn for 2021 variable 

remuneration (including share plans);
•  Approved the PSP Award and targets;
•  Considered and confirmed the continuing 

appropriateness of the Remuneration Policy; 
•  Considered updated benchmarking data for 

Executive Directors, Senior Management and 
the Chairman;

•  Considered and opined on the settlement 

arrangements for Steve Wilson; and

•  Considered possible package for the new 

Chief Executive.

Remuneration 
Committee Activities

Reporting
•  Approved the Remuneration 
Report (including CEO pay 
ratio and Gender pay gap 
disclosure).

Governance 
•  Approach to investor and proxy voting 
recommendation agency consultation 
discussed and agreed to take place in January 
2022;

•  Consulted with proxy voting recommendation 

agencies prior to the AGM;

•  Engaged with the Employee Forum in 

December 2021 on matters relating to 
remuneration;

•  Received an AGM debrief market / 
governance update and considered 
recommendations made by the voting 
recommendation agencies in their AGM 
reports; 

•  Reviewed its own terms of reference; and
•  Approved its annual workplan.

Efectiveness
•  Made progress against matters arising from 

the FY2020 performance evaluation;

•  Reviewed the Committee’s effectiveness; and
•  Reviewed the performance of its independent 
advisor FIT Remuneration and determined 
that they should remain in office.

Remuneration Committee efectiveness
The effectiveness of the Remuneration Committee was evaluated as 
part of the Board performance evaluation process. The review found 
that the Committee is operating effectively and that its role and remit 
remained appropriate. The Committee discussed the findings of the 
evaluation to identify opportunities for further improvement.

Advisers
FIT Remuneration Consultants LLP (FIT) has served as independent 
adviser to the Remuneration Committee throughout the year under 
review. FIT’s fees in respect of advice to the Remuneration Committee 
during the period ended 31 December 2021 were £18,112 (excluding VAT) 
and were charged on a time and disbursements basis. FIT also provided 
additional related advice to the Company in relation to drafting this report, 
share plan rule drafting and Non-Executive Director fee benchmarking. 

FIT is a member of the Remuneration Consultants Group and as such 
voluntarily operates under its Code of Conduct in relation to executive 
remuneration in the UK.

The Remuneration Committee reviewed the performance of the FIT and 
was satisfied that all advice received was of good quality, objective and 
independent.

120

Headlam Group PLC  Annual Report & Accounts 2021

Statement of shareholders’ votes
The following table sets out the results of the binding vote on the 
Directors’ Remuneration Policy at the 2020 AGM and the advisory vote 
on the Directors’ Remuneration Report at the 2021 AGM.

% of 
votes cast
For

% of 
votes cast
Against

Number of 
shares
Withheld

2020 Remuneration Policy
2021 Directors’ Remuneration Report

92.57
95.65

7.43 6,513,388
5,198
4.35

This report has been approved by the Board of Directors and signed on 
its behalf by Keith Edelman, Chair of the Remuneration Committee.

Keith Edelman
Chair of the Remuneration Committee
9 March 2022

 
 
OTHER STATUTORY DISCLOSURES

The Directors present their report, together with the audited financial 
statements, for the year ended 31 December 2021. This report 
contains additional information which the Directors are required by law 
and regulation to include within the Annual Report and Accounts. In 
conjunction with the information from the Chairman’s Statement on 
page 12 to the Statement of Directors’ Responsibilities on page 126, 
this section constitutes the Directors’ Report in accordance with the 
Companies Act 2006.

Principal activities
The principal activities of the Group are the sales, marketing, supply and 
distribution of floorcoverings and certain other ancillary products in the 
UK and certain Continental Europe territories. The principal activity of the 
Company is that of a holding company and its subsidiaries are listed on 
page 193. Further details of the Group’s activities and future plans are set 
out in the Strategic Report on pages 8 to 57.

Headlam Group plc is a company incorporated and domiciled in the UK, 
company number 00460129. The address of the registered office is PO 
Box 1, Gorsey Lane, Coleshill, Birmingham, B46 1LW.

Strategic report and future developments
The Group is required by the Companies Act 2006 to include a Strategic 
Report in this document. The information that fulfils the requirements of 
the Strategic Report, and which is incorporated in this report by reference, 
can be found on the inside front cover to page 57. The Strategic Report 
includes certain disclosures required to be contained in the Directors’ 
Report as follows: the viability statement (page 39), approach to diversity 
(page 84), workforce engagement (pages 40 and 49), an indication of 
likely future developments (page 15, Chief Executive’s Review), and the 
approach to risk management (pages 34 to 38).

Corporate governance statement
The corporate governance statement as required by the Financial 
Conduct Authority’s Disclosure and Transparency Rules (DTR) 7.2.1 
is set out on page 64 and is incorporated into this report by reference.

Acquisitions
There have been no acquisitions during the period under review.

Post balance sheet events
On 17 January 2022, the Group completed a refinancing of its existing 
banking facilities which will expire in October 2026. At 31 December 2021, 
the Group had two revolving credit facility agreements with Barclays Bank 
PLC and HSBC Bank Plc, with a sterling committed facility of £68.5 million 
and a euro committed facility of €9.6 million. These were replaced with 
a single revolving credit facility agreement with Barclays Bank PLC, The 
Governor and Company of the Bank of Ireland and Credit Industriel Et 
Commercial (London Branch) for £81.5 million. Other banking facilities 
remained the same see note 19.

Financial results and ordinary dividends
The results for the year and financial position at 31 December 2021 
are shown in the Consolidated Income Statement on page 134 and 
Statements of Financial Position on page 136.

A nominal dividend of 2p per ordinary share was paid on 28 May 2021 
to shareholders on the register at the close of business on 7 May 2021. 
Additionally, an interim dividend of 5.8p per ordinary share (2020: nil) was 
paid on 29 November 2021 to shareholders on the register at the close 
of business on 29 October 2021. The Directors propose a final dividend 
of 8.6p per ordinary share (2020: Nil) in respect of the financial year ended 
31 December 2021. The payment of the final dividend will be subject to 
shareholder approval at the AGM. If approved the total dividend for FY21 
will be 16.4p per ordinary share. 

The Directors have also declared the payment of a special dividend of 
17.7 pence per ordinary share under the Capital Return Plan (for further 
information see page 18).

Both the final dividend (if approved by shareholders) and the special 
dividend will be paid on 27 May 2022 to shareholders on the register of 
members at the close of business on 6 May 2022, the associated ex-
dividend date being 5 May 2022. 

Share capital
As at 31 December 2021, the issued share capital of the Company 
comprised a single class of ordinary shares of 5p each (‘Ordinary Shares’).

The Company’s Ordinary Shares are listed on the Main Market of the 
London Stock Exchange. No new Ordinary Shares were issued during 
the year. The Company’s total issued share capital therefore remains 
85,639,209 Ordinary Shares as at 31 December 2021. During the 
year, the Company purchased no shares into treasury pursuant to the 
authority granted by shareholders at the Company’s Annual General 
Meeting on 21 May 2021, and no shares were purchased into treasury 
since 1 January 2022 and to the date of the signing of this Report.

A total of 200,787 Ordinary Shares were transferred from treasury stock 
during 2021 in connection with the Company’s employee share schemes, 
and the balance of shares in treasury stock following these transfers 
was 331,668 Ordinary Shares as at 31 December 2021 (0.39% of the 
Company’s total issued share capital).

Details of the Company’s share capital are set out in note 25 to the financial 
statements, which should be treated as forming part of this report. Subject 
to the provisions of the Articles of Association and the Companies Act 2006, 
shares may be issued with such rights or restrictions as the Company may by 
ordinary resolution determine or, if the Company has not so determined, as 
the Directors may decide. There are, however, no restrictions on the transfer 
of securities in the Company, except that certain restrictions may from time 
to time be imposed by law or regulation, for example, insider trading laws, and 
pursuant to the Listing Rules of the Financial Conduct Authority (the ‘Listing 
Rules’), and the UK Market Abuse Regulation, whereby certain employees 
require the approval of the Company to deal in the Company’s shares

Headlam Group PLC  Annual Report & Accounts 2021 121

OverviewCorporate GovernanceStrategic ReportFinancial StatementsOTHER STATUTORY DISCLOSURES

On a show of hands at a general meeting of the Company every holder of ordinary shares present in person and entitled to vote shall have one vote, 
and on a poll every member present in person or by proxy and entitled to vote shall have one vote for every ordinary share held. The Notice of AGM 
specifies deadlines for exercising voting rights and appointing a proxy or proxies to vote in relation to resolutions to be passed at the AGM. All proxy 
votes are counted and the numbers for, against or withheld in relation to each resolution are announced at the AGM and published on the Company’s 
website by the next business day after the meeting. The holders of ordinary shares are entitled to receive the Annual Report and Accounts, to attend 
and speak at general meetings of the Company, to appoint proxies and to exercise voting rights. The Company is not aware of any agreements 
between holders of securities that may result in restrictions on voting rights. Further shareholder information is available in the Notice of AGM which 
contains explanations as to the resolutions proposed.

Subject to certain limits, at the AGM on 21 May 2021, the Directors were granted general authority to allot shares in the Company together with an 
authority to allot shares in the Company in connection with a rights issue and in respect of cash without first offering them to existing shareholders. 
The Directors will be seeking to renew these authorities to allot unissued shares and to disapply statutory pre-emption rights at the forthcoming AGM. 
Full details are set out in the Notice of AGM which is contained in a separate circular to shareholders.

At the AGM on 21 May 2021, the Company was given the authority to purchase shares in the Company up to 10% of the issued share capital.
Under this authority there is a minimum and maximum price to be paid for such shares. The Company did not use this authority during the year and up 
to the date of the signing of this Report. However, the Company announced a share buyback programme (‘SBB’) on 9 March 2022 which is outlined fully 
within the Chief Executive’s Report. It is very likely that any initial purchases under this SBB will be undertaken using the authority granted at the
2021 AGM. 

In line with usual practice, the Directors will also seek to renew the authority to purchase shares under the at the forthcoming AGM which will enable 
the SBB to continue following the 2022 AGM. The Company intends to exercise this authority: (i) to purchase and hold shares in treasury to fulfil the 
Company’s future obligations under its employee share schemes; and / or (ii) after following its Capital Allocation Priorities as detailed on page 13 and 
considering market conditions and the share price prevailing at the time, where the Board believes that the purchase and subsequent cancellation of 
shares would be in the best interest of shareholders generally. A full explanation and details are set out in the Notice of AGM sent in a separate circular 
to shareholders and which is also available on the Company’s website, www.headlam.com.

Directors
Biographies of Directors currently serving on the Board are set out on pages 58 and 59.

Changes to the Board during the period are set out on page 62. Details of the Directors’ service agreements are set out below:

Executive Directors
Chris Payne

Non-Executive Directors
Philip Lawrence (Chairman)
Amanda Aldridge
Stephen Bird
Simon King
Keith Edelman

Date of appointment

Date of original letter
of appointment/  
service agreement

Effective date of current letter 
of appointment/ 
service agreement

Next due
for re-election

13 September 2017

n/a

8 March 2022

19 May 2022

1 June 2015
1 February 2018
13 September 2021
14 May 2021
1 October 2018

18 June 2015
12 January 2018
10 August 2021
20 May 2021
15 August 2018

1 May 2021
1 February 2021
13 September 2021
14 May 2021
1 October 2021

19 May 2022
19 May 2022
19 May 2022
19 May 2022
19 May 2022

The Directors shall be not less than three and not more than eight in number, although the Company may by ordinary resolution vary these numbers. 
Directors may be appointed by the ordinary resolution of the shareholders or by the Board. A Director appointed by the Board holds office only until 
the next AGM of the Company after their appointment, at which they are then eligible to stand for election.

As noted elsewhere in this report, all Directors are subject to annual election by shareholders at the AGM in line with the provisions of the UK Corporate 
Governance Code. 

122

Headlam Group PLC  Annual Report & Accounts 2021

Related party transactions
The Board and certain members of Senior Management are related parties within the definition of IAS 24 (Revised) ‘Related Party Disclosures’ (‘IAS 24’) 
and the Board are related parties within the definition of Chapter 11 of the UK Listing Rules (‘Chapter 11’). There is no difference between transactions 
with key personnel of the Company and transactions with key personnel of the Group. During the year, the Group did not enter into any transaction 
which, for the purposes of IAS 24, is considered to be a ‘related party transaction’. No related party transactions that require disclosure have been 
entered into during the year under review.

Directors’ Powers
Subject to the Company’s Articles of Association, the Companies Act 2006 and any directions given by the Company by special resolution, the 
business of the Company will be managed by the Board which may exercise all the powers of the Company, whether relating to the management of 
the business of the Company or otherwise. The matters reserved for the Board are detailed in a specific schedule, which is reviewed annually and is 
available on the Company’s website, www.headlam.com.

Change of control
The Group has entered into certain agreements that may take effect, alter or terminate upon a change of control of the Company following a 
successful takeover bid. The significant agreements in this respect are the Group’s banking facility and certain of its employee share schemes. The 
Group’s term loan facilities include a provision such that, in the event of a change of control, the lender may cancel all or any part of the facility and/or 
declare that all amounts outstanding under the facility are immediately due and payable by the Group. Outstanding options granted under the SAYE 
scheme may be exercised within a period of six months from a change of control of the Company following a takeover taking place.

Rights under employees’ share schemes
As at 31 December 2021, Kleinwort Hambros, as trustee of the Headlam Group Employee Trust Company Limited (‘Trust’) held 679,667 shares, 
approximately 0.8% of the issued share capital of the Company (excluding treasury shares) for the purpose of satisfying options and awards under the 
various employee share schemes operated by the Company. Kleinwort Hambros waives dividends due on all but 0.01p per share of their total holding.

Details of employee share schemes are set out in note 24 to the Financial Statements. Details of long-term incentive schemes for the Directors are 
shown in the Remuneration Report on pages 96 to 120.

Securities carrying special rights
There are no requirements for prior approval of any transfers and no person holds securities in the Company carrying special rights with regard to 
control of the Company.

Substantial interests in voting rights
Notifications of the following voting interests in the Company’s ordinary share capital had been received by the Company (in accordance with Chapter 
5 of the DTR), with the information received from the discloser stated to be correct at the time of disclosure.

As at and up to 31 December 2021, the persons set out in the table below have notified the Company, pursuant to DTR 5.1, of their interests in the 
voting rights in the Company’s issued share capital. As at 9 March 2022, no change in these holdings had been notified and no further notifications 
had been received.

Ordinary shares of 5p each

FIL Limited
Aberforth Partners LLP
JO Hambro Capital Management Limited
Heronbridge Investment Management LLP
Ruffer LLP
Ninety One UK Limited
Aggregate of Standard Life Aberdeen plc affiliated management entities
Rathbone Brothers plc
Franklin Templeton Institutional, LLC
Canaccord Genuity Group Inc
Legal and General Group Plc (Group)

Aggregate total  
voting rights1

% of total  
voting rights2

Indirect/direct

4,635,824
4,597,427 
4,301,148 
4,209,552
4,884,745 
4,230,614 
4,189,429
4,070,078
3,384,588
2,770,314
Not disclosed

Indirect
Indirect
Indirect
Direct
Direct
Indirect
Indirect
Indirect
Indirect
Indirect
Below 3 and 5% Direct and Indirect

5.46
5.41
5.07
5.04
5.00
4.98
4.95
4.87
3.99
3.27

1  Represents the number of voting rights last notified to the Company by the respective shareholder in accordance with DTR 5.1.

2  Based on the Total Voting Rights in the Company as at the notification date.

Headlam Group PLC  Annual Report & Accounts 2021 123

OverviewCorporate GovernanceStrategic ReportFinancial StatementsOTHER STATUTORY DISCLOSURES

Directors’ interests and indemnity arrangements
During the year, no Director held any material interest in any contract 
of significance with the Company or any of its subsidiary undertakings, 
other than service agreements between each Executive Director and 
the Company. In addition, the Company has purchased and maintained 
throughout the year Directors’ and Officers’ liability insurance in respect of 
itself and its Directors. The Directors also have the benefit of the indemnity 
provision contained in the Company’s Articles of Association. This provision 
extends to include the Directors of Headlam Group Pension Trustees 
Limited, a corporate trustee of the Scheme, in respect of liabilities that may 
attach to them in their capacity as Directors of that corporate trustee. These 
provisions were in force throughout the year and are currently in force. Details 
of Directors remuneration, service agreements, and interests in the shares of 
the Company are set out in the Directors’ Remuneration Report.

Overseas Branches
The Company operates through incorporated entities overseas and they 
are listed on page 193.

Anti-Corruption and Bribery
It is the Company’s policy to conduct all business in an honest and ethical 
manner. The Company takes a zero-tolerance approach to bribery and 
corruption and is committed to acting professionally, fairly and with integrity 
in all business dealings and relationships. The policy which is detailed on the 
Company’s website, www.headlam.com, applies to all employees, directors, 
officers, agency workers, seconded workers, volunteers, interns, agents, 
contractors, external consultants, third-party representatives and business 
partners. Any individual who breaches the policy will face action, which in 
the case of employees could result in dismissal for gross misconduct.

Modern Slavery Act
The Board fully supports the aims of the Modern Slavery Act and the 
Company has a zero tolerance approach to slavery and human trafficking. 
During the year the Company has issued a new supplier Code of Conduct 
and has appointed an external specialist, who during 2022 will commence 
a full audit of our supplier base which will help to mitigate any potential 
ethical and modern slavery risks in the supply chain.

Our suppliers are expected to engage and adhere to the Headlam Group 
Code of Conduct and Headlam will work with all suppliers to ensure 
compliance. However, if any supplier is found to be involved in any form of 
Modern Slavery or unethical behaviour, the Company will look to suspend 
or cease trading with that supplier. 

During an assessment of a supplier or declared manufacturing sites, if 
any very high-risk sites are identified during the due diligence process, 
our third party specialist partner will send a social compliance auditor to 
carry out onsite audits using accepted ethical standards,

Full information can be found in the Company’s Modern Slavery 
Statement which is published annually on the Company’s website and 
which details the actions undertaken to prevent slavery and human 
trafficking in both the Company’s organisation and its supply chain.

Human Rights
We support the United Nations’ Universal Declaration of Human Rights and 
have policies and processes in place to ensure that we act in accordance 
with our cultural values which encompass areas such as equal opportunities, 
diversity, inclusion and respect, anti-corruption and bribery, whistleblowing 
and fraud. We do not believe this to be a material issue in our business.

124

Headlam Group PLC  Annual Report & Accounts 2021

The Supplier Code of Conduct as outlined above, sets out the 
standards we expect our suppliers to meet with respect to: employment 
practice, working hours, accommodation (if provided) and freedom of 
employment; working conditions; wages and benefits; discrimination; 
environmental practice; sub-contractors and the use of agencies. As 
outlined above, these standards will be audited against the Supplier Code 
of Conduct by an external specialist appointed for this purpose. 

Employment of Disabled persons
It is our policy that people with disabilities should have full and fair 
consideration for vacancies within the Group having regard for their 
aptitudes and abilities. Where existing employees become disabled, 
it is the Company’s policy, wherever practicable to provide continuing 
employment under normal terms and conditions and to provide training 
and career development wherever appropriate.

Equal Opportunities
We are committed to the elimination of unlawful and unfair discrimination 
and the fair and equal treatment of all. 

The heart of the Company’s approach to its people, is the provision of an 
environment where everyone can fulfil their potential and where colleagues 
from all backgrounds can feel confident in their ability to achieve their best. 
The Company has in place various policies to ensure this is reflected in 
the culture of the business (including an Equal Opportunities policy and an 
Inclusion and Respect at Work policy). Contravention of these policies is 
treated as a disciplinary matter and may result in dismissal.

Employee Involvement and Communication 
We are committed to keeping our colleagues informed and 
communicating with them on matters of importance relating to our 
company performance and their employment. We also recognise 
that communication should be two-way and we actively encourage 
feedback and involvement from our colleagues, either through formal 
channels such as our Employee Forum (page 68), our full employee or 
pulse surveys, or more informal methods such as the dedicated internal 
communications email address or MyHub portal.

During the year, members of our Employee Forum have been consulted 
on, and had the opportunity to discuss and contribute ideas to various 
projects including the Company’s: environmental strategy; approach to 
buying and sales; and executive remuneration. We are proud that our 
employees are committed and loyal to the Company and listening to their 
ideas through formal and informal channels helps to inform Company 
decision-making.

In addition to our Employee Forum, we hold champions meetings in our 
businesses and specific departmental group meetings where we get 
together those with specific job roles to share best practice and learn 
from each other.

In March 2021 we launched our new engagement portal (‘MyHub’) which 
allows Company announcements to be distributed to all registered 
employees (including those without access to a Company provided PC 
or email). MyHub also acts as a repository for policies and procedures, as 
well as offering discounts on products and services. Further information 
on employee involvement and communication is contained within the 
Stakeholder Engagement and Section 172 Statement on page 40. 

Chris Payne, Chief Executive, has initiated fortnightly blogs and video blogs in 
2021 which have been well received by colleagues. These communications 
cover items of interest including: our key focus areas and financial results; 
plans for the year ahead; progress against our ESG strategy; changes to 
colleague benefits; and regular performance updates. 

A summary of how Directors have engaged with employees and had regard 
to employee interests and the effect of that regard on the principal decisions 
taken by the Company during the financial year is provided on page 41.

Sharesave
During the year, the Company invited all eligible employees to participate 
in its HMRC approved Sharesave Scheme. This Scheme allows eligible 
employees to save up to £500 per month in one or a combination of 
Sharesave Schemes in order to further align their interests with the 
performance of the Group. At 31 December 2021, approximately 28% UK 
employees participate in one or more of the active Sharesave Schemes.

Environmental policy and mandatory greenhouse gas 
emissions reporting
The Company’s policy towards the environment, actions being 
undertaken to mitigate its environmental impact, and all required 
regulatory disclosures can be found within the ESG Report on pages 
44 to 55 and in the Streamlined Energy and Carbon Reporting (‘SECR’) 
Disclosure on page 56. The Company’s disclosure against the TCFD 
requirements is set out on pages 51 to 54.

Engagement with suppliers, customers and other stakeholders
The directors understand the need to develop good business 
relationships with its suppliers, customers and other stakeholders and 
the success with which this is achieved is paramount to business success. 
Further information on the Company’s approach to engagement with 
its stakeholders and how this feeds through into the decision-making 
process can be found on pages 40 to 42.

Directors’ and auditor’s responsibilities
A statement by the Directors on their responsibilities in respect of the 
Annual Report and Accounts is given on page 126 and a statement by the 
Auditor on their responsibilities is given on page 132.

Political donations and expenditure
The Company’s policy is not to make any donations for political purposes 
in the UK or to donate to political parties or incur political expenditure 
outside of the UK. Accordingly, neither the Company nor its subsidiaries 
made any political donations or incurred political expenditure in the 
financial period under review (2020: £nil).

Charitable donations
The Company actively encourages each of its businesses to build strong 
relationships with the communities in which they operate and where they 
predominantly recruit from. As part of this focus the Company has in place a 
Charitable Donations Policy which supports locally-focused charitable giving 
and community involvement by each of the Company’s businesses, allowing 
local communities to benefit directly. An outline of the Company’s approach 
to charitable donations is given as part of the ESG Report on page 50. 

Charitable giving is undertaken through both monetary and product 
donations to good local causes. Monetary donations made during the 
year in support of charitable causes nationally, and those of interest to 
employees amounted to £6,854 (2020:£17,306). 

Amendments to the Articles of Association
The Company’s Articles of Association may only be amended by a special 
resolution at a general meeting of shareholders. The Company’s Articles 
of Association were last amended at the general meeting held on 21 May 
2021 with the updated articles being filed with the Registrar of Companies.

Financial instruments
The disclosures required in relation to the use of financial instruments by 
the Group together with details of our treasury policy and management 
are set out in note 26 to the financial statements on pages 181 to 188.

Going concern
The Group’s business activities, together with the factors likely to affect its 
future development, performance and position are set out in the Strategic 
Report within the viability statement on page 39. The financial position 
of the Group is described in the Financial Review on page 19 and the 
Group’s viability statement on page 39. In addition, note 26 to the financial 
statements on pages 181 to 188, includes the Group’s objectives, policies 
and processes for managing its exposures to interest rate risk, foreign 
currency risk, counterparty risk, credit risk and liquidity risk.

The Board has assessed the risks to the sustainability of the business 
model and delivery of strategy, and whether these have been considered 
and addressed. This assessment was undertaken over a three year 
period to 31 December 2024, consistent with the Company’s three year 
rolling strategy. Based on the assessment which is outlined in the viability 
statement on page 39, the Board has a reasonable expectation that the 
Group has adequate resources to continue in operational existence for 
the foreseeable future. Accordingly, the financial statements set out on 
pages 134 to 193 have been prepared on the going concern basis.

External auditor
PricewaterhouseCoopers LLP have indicated their willingness to continue 
as Auditor and their reappointment has been approved by the Audit 
Committee. Resolutions to reappoint them and to authorise the Directors 
to determine their remuneration will be proposed at the 2022 AGM.

AGM
This year’s AGM will be held at the Company’s distribution hub in Coleshill 
on Thursday, 19 May 2022 at 10.00am. The notice convening this 
meeting is in a separate document to this Annual Report and Accounts 
along with the explanatory notes regarding the resolutions that will be 
proposed at the meeting.

This report was approved by the Board and signed on its behalf by:

Karen Atterbury
Company Secretary
9 March 2022
Company registration number: 00460129

Headlam Group PLC  Annual Report & Accounts 2021 125

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSTATEMENT OF DIRECTORS’ 
RESPONSIBILITIES IN RESPECT OF  
THE FINANCIAL STATEMENTS

The directors are responsible for preparing the Annual Report and 
Accounts and the financial statements in accordance with applicable law 
and regulation. 

Company law requires the directors to prepare financial statements for 
each financial year. Under that law the directors have prepared the group 
and the company financial statements in accordance with UK-adopted 
international accounting standards. 

Under company law, directors must not approve the financial statements 
unless they are satisfied that they give a true and fair view of the state of 
affairs of the group and company and of the profit or loss of the group 
for that period. In preparing the financial statements, the directors are 
required to: 

•  select suitable accounting policies and then apply them consistently; 

•  state whether applicable UK-adopted international accounting 

standards have been followed, subject to any material departures 
disclosed and explained in the financial statements; 

•  make judgements and accounting estimates that are reasonable and 

prudent; and 

•  prepare the financial statements on the going concern basis unless it 
is inappropriate to presume that the group and company will continue 
in business. 

The directors are responsible for safeguarding the assets of the group 
and company and hence for taking reasonable steps for the prevention 
and detection of fraud and other irregularities. 

The directors are also responsible for keeping adequate accounting 
records that are sufficient to show and explain the group’s and company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the group and company and enable them to ensure 
that the financial statements and the Directors’ Remuneration Report 
comply with the Companies Act 2006. 

The directors are responsible for the maintenance and integrity of the 
company’s website. Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements may differ from 
legislation in other jurisdictions

Directors’ confirmations
The directors consider that the Annual Report and Accounts and 
accounts, taken as a whole, is fair, balanced and understandable and 
provides the information necessary for shareholders to assess the 
group’s and company’s position and performance, business model 
and strategy. 

Each of the directors, whose names and functions are listed in Annual 
Report confirm that, to the best of their knowledge:

•  the group and company financial statements, which have been 

prepared in accordance with UK-adopted international accounting 
standards, give a true and fair view of the assets, liabilities and financial 
position of the group and company, and of the profit of the group; and 

•  the Strategic Report includes a fair review of the development and 
performance of the business and the position of the group and 
company, together with a description of the principal risks and 
uncertainties that it faces.

In the case of each director in office at the date the directors’ report 
is approved: 

•  so far as the director is aware, there is no relevant audit information of 

which the group’s and company’s auditors are unaware; and 

•  they have taken all the steps that they ought to have taken as a director 
in order to make themselves aware of any relevant audit information 
and to establish that the group’s and company’s auditors are aware of 
that information. 

For and on behalf of the Board.

Chris Payne
Director
9 March 2022

126

Headlam Group PLC  Annual Report & Accounts 2021

INDEPENDENT AUDITORS’ REPORT
to the members of Headlam Group Plc

Report on the audit of the financial statements
Opinion 
In our opinion, Headlam Group Plc’s group financial statements and 
company financial statements (the “financial statements”): 

•  Give a true and fair view of the state of the group’s and of the 

company’s affairs as at 31 December 2021 and of the group’s profit 
and the group’s and company’s cash flows for the year then ended; 

•  Have been properly prepared in accordance with UK-adopted 

international accounting standards; and 

•  Have been prepared in accordance with the requirements of the 

Companies Act 2006. 

We have audited the financial statements, included within the 
Annual Report and Accounts 2021 (the “Annual Report”), which 
comprise: the Group and Company Statements of Financial Position 
as at 31 December 2021; the Consolidated Income Statement and 
Consolidated Statement of Comprehensive Income, the Group 
and Company Cash Flow Statements, and the Group and Company 
Statements of Changes in Equity for the year then ended; and the notes 
to the financial statements, which include a description of the significant 
accounting policies. 

Our opinion is consistent with our reporting to the Audit Committee. 

Basis for opinion 
We conducted our audit in accordance with International Standards on 
Auditing (UK) (“ISAs (UK)”) and applicable law. 
Our responsibilities under ISAs (UK) are further described in the Auditors’ 
responsibilities for the audit of the financial statements section of our 
report. We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our opinion. 

Independence 
We remained independent of the group in accordance with the ethical 
requirements that are relevant to our audit of the financial statements 
in the UK, which includes the FRC’s Ethical Standard, as applicable to 
listed public interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. 

To the best of our knowledge and belief, we declare that non-audit 
services prohibited by the FRC’s Ethical Standard were not provided. 

We have provided no non-audit services to the company or its controlled 
undertakings in the period under audit. 

Our audit approach 
Overview 
Audit scope 
•  The Group financial statements are a consolidation of a number of 

reporting components, comprising the group’s operating businesses, 
centralised functions and non-trading entities. 

•  We performed full scope audits on the financial information of 

four UK reporting components: HFD Limited, MCD Group Limited, 
Domus Group of Companies and Headlam Group plc (the company) 
due to their size and risk characteristics. These UK reporting 
components comprise 86% of consolidated revenue and 93% of 
consolidated underlying profit before tax. 

• 

In addition, we targeted significant balances in other components. 
These were identified as other interest-bearing loans and borrowings 
and cash balances within the components of Headlam BV, LMS and 
Dersimo. We also tested a sample of LMS revenue transactions to 
supporting proof of delivery and cash receipt. 

•  All work was performed by the group team and no reliance was placed 

upon the work of component auditors. 

• 

Finally, we performed analytical procedures on insignificant trading 
components for group reporting purposes 

Key audit matters 
• 

Supplier arrangements (group) 

•  Disposal of Belcolor (group) 

• 

Impairment assessment (group and parent) 

Materiality 
•  Overall group materiality: £1,800,000 (2020: £1,600,000) based 

on 5% of underlying profit before tax (2020: 5% of 3 year average 
underlying profit before tax). 

•  Overall company materiality: £1,700,000 (2020: £1,520,000) based 
on 1% of total assets, capped at allocated component materiality of 
£1,700,000 (2020: £1,520,000). 

•  Performance materiality: £1,350,000 (2020: £1,200,000) (group) and 

£1,275,000 (2020: £1,140,000) (company). 

The scope of our audit 
As part of designing our audit, we determined materiality and assessed 
the risks of material misstatement in the financial statements. 

Headlam Group PLC  Annual Report & Accounts 2021 127

OverviewCorporate GovernanceStrategic ReportFinancial StatementsINDEPENDENT AUDITORS’ REPORT

Key audit matters 
Key audit matters are those matters that, in the auditors’ professional 
judgement, were of most significance in the audit of the financial 
statements of the current period and include the most significant 
assessed risks of material misstatement (whether or not due to fraud) 
identified by the auditors, including those which had the greatest effect 
on: the overall audit strategy; the allocation of resources in the audit; 
and directing the efforts of the engagement team. These matters, 
and any comments we make on the results of our procedures thereon, 
were addressed in the context of our audit of the financial statements 
as a whole, and in forming our opinion thereon, and we do not provide a 
separate opinion on these matters. 

Key audit matter 
Supplier arrangements (group) 

Refer to the Audit Committee Report on page 90 and the use of 
estimates and judgements in the Accounting Policies on page 141. 

The group has a significant number of rebate agreements with suppliers. 
These agreements can contain multiple terms or tiered arrangements 
based on the volume of goods purchased. Consequently, the calculation 
of these rebates can be complex and requires accurate inputs and 
calculations to be made.

The majority of agreements are co-terminus with the financial year, 
meaning that, although the calculation of the rebate does not rely on 
estimates of future purchases, there are significant amounts of rebates 
receivable subject to recovery at the year end. 

Disposal of Belcolor (group) 

Refer to the Audit Committee Report on page 91 and the use of 
estimates and judgements in the Accounting Policies on page 141. 

On 28 April 2021, the Group entered into a sale agreement to dispose 
of Belcolor AG, representing the entirety of Headlam’s Swiss operations. 
As a condition of the sale agreement, Belcolor undertook a sale and 
leaseback of its property and paid a dividend of £11.1m to Headlam 
Group Plc. The subsidiary was sold with effect from 17 May 2021 and has 
been reported in the financial statements as a discontinued operation. 

This is not a complete list of all risks identified by our audit. 

Disposal of Belcolor (Group), Impairment assessment of assets (Group) 
and of investments (Company) are new key audit matters this year. 
Impairment of Domus intangibles (Group) and Impact of COVID-19 
(Group and Company), which were key audit matters last year, are no 
longer included because of the continuing improvements in Domus’ 
trading performance in the current year and the Group experiencing a 
strong recovery back to pre-pandemic trading levels with reduced impact 
from Covid-19.Otherwise, the key audit matters below are consistent 
with last year.

How our audit addressed the key audit matter

We tested a sample of rebate balances by requesting confirmations 
directly from the counterparty. For those balances where no counterparty 
confirmation was received, we recalculated the amount due, based on 
the supporting purchase agreements, and tested the calculation inputs 
back to underlying financial records. No material inconsistencies or 
exceptions were noted.

For those balances subject to testing, we agreed post year end 
settlements back to evidence of cash receipt or credit notes received, to 
provide evidence over the recoverability of the balances.

In addition, in order to assess management’s ability to accurately 
calculate rebates receivable balances, we compared cash receipts 
received during the year against balances accrued at the previous year 
end. No material inconsistencies or exceptions were noted.

We have reviewed and tested management’s accounting for the 
disposal of Belcolor and have agreed the transactions back to 
supporting evidence. This included verifying that it was appropriate 
to account for the sale and leaseback of the Belcolor property as a 
separate transaction prior to the sale of the subsidiary and testing 
management’s calculation of the profit on sale of building and loss 
on sale of subsidiary. 

We have reviewed the presentation of the disposal, its cashflows, and 
its disclosures as a discontinued operation and confirmed they are 
consistent with the requirements of IFRS 5 and IAS 7.

128

Headlam Group PLC  Annual Report & Accounts 2021

 
Key audit matter 

How our audit addressed the key audit matter

Impairment assessment (group and parent) 

Refer to the Audit Committee Report on page 90 and the use of 
estimates and judgements in the Accounting Policies on page 141. 

We evaluated management’s assessment of potential impairment 
triggers across all of the Group’s cash generating units (CGUs) (Group) 
and investments (Company) to identify any potential indicators of 
impairment in light of current and future market conditions. 

The directors are required to perform an annual assessment of the 
carrying value of goodwill. They are also required to exercise judgement 
as to whether impairment triggers which require a full impairment 
assessment to be performed, have been identified in relation to the 
Group's tangible and intangible assets and the Company's investments. 

For certain underperforming cash generating units, impairment 
triggers were identified. Where a full impairment assessment was 
required to support the carrying value of the assets and investments 
held, discounted cash flow models have been prepared which include 
a number of judgemental assumptions including the potential impact 
associated with climate change. The assumptions which are deemed to 
be the most significant in these forecasts are in respect of revenue, gross 
margin and discount rate. 

How we tailored the audit scope 
We tailored the scope of our audit to ensure that we performed enough 
work to be able to give an opinion on the financial statements as a 
whole, taking into account the structure of the group and the company, 
the accounting processes and controls, and the industry in which 
they operate. 

The Group operates as a supplier and distributor of floorcovering 
products and has two operating segments; the UK and Continental 
Europe. The Group financial statements are a consolidation of a number 
of reporting companies, comprising the group’s operating businesses, 
centralised functions and non-trading group companies. 

In establishing the overall approach to the group audit, we identified 
four UK reporting components which, in our view, required an audit 
of their complete financial information both due to their size and risk 
characteristics: HFD Limited, MCD Group Limited, Domus Group of 
Companies and Headlam Group plc (the Company). These reporting 
components were audited by the group engagement team. 

Where impairment triggers were identified, we obtained management’s 
impairment models and tested their integrity and accuracy. We agreed 
the revenue and cash flows used as the basis of the model back to 
Board approved 5 year forecasts and reviewed them in light of recent 
trading results and historic performance. 

In addition we performed benchmarking against independent market 
indices, noting the correlation with macro-economic factors. We 
evaluated the extent to which the impact of climate change had 
been incorporated into the models. We engaged valuation experts 
to benchmark the discount rate calculated by management and 
concluded that it lay within our expected ranges. 

We reviewed management’s sensitivity analysis on key assumptions, 
including the impact of a potential end-of-life disposal tax. 

We confirmed that the goodwill and other associated assets relating 
to CECO (Flooring) Limited had been appropriately impaired and that a 
further three CGUs were materially sensitive to combined movements 
in the key assumptions of 1% each. 

We reviewed the associated disclosures within the financial statements 
to ensure that they were appropriately disclosed. 

As a result of these procedures, we consider the directors’ assessment 
of the carrying value of tangible and intangible assets to be supportable.

In addition, we targeted significant balances in components outside 
of full scope. These were identified as other interest-bearing loans 
and borrowings and cash within the components of Headlam BV, LMS 
and Dersimo. We also tested a sample of LMS revenue transactions to 
supporting proof of delivery and cash receipt. 

The work on these four components, together with additional 
procedures performed at the Group level, including analytical procedures 
and specific testing of the consolidation, gave us the evidence we 
needed for our opinion on the Group financial statements as a whole. 

Our audit of the Company Financial Statements was undertaken by the 
Group audit team and included substantive procedures over all material 
balances and transactions. 

Headlam Group PLC  Annual Report & Accounts 2021 129

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
INDEPENDENT AUDITORS’ REPORT

Materiality 
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with 
qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual 
financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the financial 
statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

£1,800,000 (2020: £1,600,000).

£1,700,000 (2020: £1,520,000).

Financial statements – Group

Financial statements – Company

How we determined it

5% of underlying profit before tax

Rationale for 
benchmark applied

Based on the benchmarks used in the annual 
report, underlying profit before tax is the primary 
measure used by the shareholders in assessing 
the performance of the group, and is a generally 
accepted auditing benchmark. In FY20 a three year 
average of underlying profit before tax was used due 
to the impact of COVID-19 on results for the year. 
Given a return to pre-pandemic levels of trading 
in FY21, materiality has been calculated based on 
current year underlying profit before tax.

1% of total assets, capped at allocated component 
materiality of £1,700,000 (2020: £1,520,000)

We believe that total assets is the primary measure 
used by the shareholders in assessing the 
performance of the Company, and is a generally 
accepted auditing benchmark.

For each component in the scope of our group audit, we allocated a 
materiality that is less than our overall group materiality. The range of 
materiality allocated across components was between £444,000 and 
£1,700,000. Certain components were audited to a local statutory audit 
materiality that was also less than our overall group materiality. 

Conclusions relating to going concern 
Our evaluation of the directors’ assessment of the group’s and the 
company’s ability to continue to adopt the going concern basis of 
accounting included: 

We use performance materiality to reduce to an appropriately low level 
the probability that the aggregate of uncorrected and undetected 
misstatements exceeds overall materiality. Specifically, we use 
performance materiality in determining the scope of our audit and 
the nature and extent of our testing of account balances, classes of 
transactions and disclosures, for example in determining sample sizes. 
Our performance materiality was 75% (2020: 75%) of overall materiality, 
amounting to £1,350,000 (2020: £1,200,000) for the group financial 
statements and £1,275,000 (2020: £1,140,000) for the company 
financial statements. 

In determining the performance materiality, we considered a number of 
factors – the history of misstatements, risk assessment and aggregation 
risk and the effectiveness of controls – and concluded that an amount at 
the upper end of our normal range was appropriate. 

We agreed with the Audit Committee that we would report to them 
misstatements identified during our audit above £90,000 (group audit) 
(2020: £80,000) and £85,000 (company audit) (2020: £80,000) as well 
as misstatements below those amounts that, in our view, warranted 
reporting for qualitative reasons. 

130

Headlam Group PLC  Annual Report & Accounts 2021

• 

Evaluating management’s detailed cash flow forecasts and liquidity 
headroom under both base case and downside scenarios. 

•  Testing the cashflows were consistent with board approved forecasts 
and considering whether they were reasonable in light of previous 
performance, future expectations and management’s track record of 
accurate forecasting. 

•  Assessing there were no doubts over the ability of the group to meet 
its debt covenants under both base case and downside scenarios. 

•  Assessing the impact of the new banking facilities which were agreed 

on 17 January 2022. 

Based on the work we have performed, we have not identified any 
material uncertainties relating to events or conditions that, individually or 
collectively, may cast significant doubt on the group’s and the company’s 
ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue. 

In auditing the financial statements, we have concluded that the 
directors’ use of the going concern basis of accounting in the preparation 
of the financial statements is appropriate. 

However, because not all future events or conditions can be predicted, 
this conclusion is not a guarantee as to the group’s and the company’s 
ability to continue as a going concern. 

In relation to the directors’ reporting on how they have applied the 
UK Corporate Governance Code, we have nothing material to add or 
draw attention to in relation to the directors’ statement in the financial 
statements about whether the directors considered it appropriate to 
adopt the going concern basis of accounting. 

Directors’ Remuneration 
In our opinion, the part of the Directors’ Remuneration Report to be 
audited has been properly prepared in accordance with the Companies 
Act 2006. 

Our responsibilities and the responsibilities of the directors with respect 
to going concern are described in the relevant sections of this report. 

Reporting on other information 
The other information comprises all of the information in the Annual 
Report other than the financial statements and our auditors’ report 
thereon. The directors are responsible for the other information, which 
includes reporting based on the Task Force on Climate-related Financial 
Disclosures (TCFD) recommendations. Our opinion on the financial 
statements does not cover the other information and, accordingly, we do 
not express an audit opinion or, except to the extent otherwise explicitly 
stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility 
is to read the other information and, in doing so, consider whether the 
other information is materially inconsistent with the financial statements 
or our knowledge obtained in the audit, or otherwise appears to be 
materially misstated. If we identify an apparent material inconsistency 
or material misstatement, we are required to perform procedures to 
conclude whether there is a material misstatement of the financial 
statements or a material misstatement of the other information. If, based 
on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that 
fact. We have nothing to report based on these responsibilities. 

With respect to the Strategic report and Other Statutory Disclosures, we 
also considered whether the disclosures required by the UK Companies 
Act 2006 have been included. 

Based on our work undertaken in the course of the audit, the Companies 
Act 2006 requires us also to report certain opinions and matters as 
described below. 

Strategic report and Other Statutory Disclosures 
In our opinion, based on the work undertaken in the course of the 
audit, the information given in the Strategic report and Other Statutory 
Disclosures for the year ended 31 December 2021 is consistent with 
the financial statements and has been prepared in accordance with 
applicable legal requirements. 

In light of the knowledge and understanding of the group and company 
and their environment obtained in the course of the audit, we did not 
identify any material misstatements in the Strategic report and Other 
Statutory Disclosures.

Corporate governance statement 
The Listing Rules require us to review the directors’ statements in relation 
to going concern, longer-term viability and that part of the corporate 
governance statement relating to the company’s compliance with the 
provisions of the UK Corporate Governance Code specified for our 
review. Our additional responsibilities with respect to the corporate 
governance statement as other information are described in the 
Reporting on other information section of this report. 

Based on the work undertaken as part of our audit, we have concluded 
that each of the following elements of the corporate governance 
statement is materially consistent with the financial statements and our 
knowledge obtained during the audit, and we have nothing material to 
add or draw attention to in relation to: 

•  The directors’ confirmation that they have carried out a robust 

assessment of the emerging and principal risks; 

•  The disclosures in the Annual Report that describe those principal 
risks, what procedures are in place to identify emerging risks and an 
explanation of how these are being managed or mitigated; 

•  The directors’ statement in the financial statements about whether 

they considered it appropriate to adopt the going concern basis of 
accounting in preparing them, and their identification of any material 
uncertainties to the group’s and company’s ability to continue to do 
so over a period of at least twelve months from the date of approval 
of the financial statements; 

•  The directors’ explanation as to their assessment of the group’s and 
company’s prospects, the period this assessment covers and why 
the period is appropriate; and 

•  The directors’ statement as to whether they have a reasonable 

expectation that the company will be able to continue in operation 
and meet its liabilities as they fall due over the period of its 
assessment, including any related disclosures drawing attention to 
any necessary qualifications or assumptions. 

Our review of the directors’ statement regarding the longer-term 
viability of the group was substantially less in scope than an audit and 
only consisted of making inquiries and considering the directors’ process 
supporting their statement; checking that the statement is in alignment 
with the relevant provisions of the UK Corporate Governance Code; 
and considering whether the statement is consistent with the financial 
statements and our knowledge and understanding of the group and 
company and their environment obtained in the course of the audit. 

Headlam Group PLC  Annual Report & Accounts 2021 131

OverviewCorporate GovernanceStrategic ReportFinancial StatementsINDEPENDENT AUDITORS’ REPORT

In addition, based on the work undertaken as part of our audit, we 
have concluded that each of the following elements of the corporate 
governance statement is materially consistent with the financial 
statements and our knowledge obtained during the audit: 

•  The directors’ statement that they consider the Annual Report, taken 
as a whole, is fair, balanced and understandable, and provides the 
information necessary for the members to assess the group’s and 
company’s position, performance, business model and strategy; 

•  The section of the Annual Report that describes the review of 

effectiveness of risk management and internal control systems; and 

•  The section of the Annual Report describing the work of the 

Audit Committee. 

We have nothing to report in respect of our responsibility to report when 
the directors’ statement relating to the company’s compliance with the 
Code does not properly disclose a departure from a relevant provision of 
the Code specified under the Listing Rules for review by the auditors. 

Responsibilities for the financial statements and the audit 

Responsibilities of the directors for the financial statements 
As explained more fully in the Statement of Directors’ Responsibilities, 
the directors are responsible for the preparation of the financial 
statements in accordance with the applicable framework and for 
being satisfied that they give a true and fair view. The directors are also 
responsible for such internal control as they determine is necessary to 
enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for 
assessing the group’s and the company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and 
using the going concern basis of accounting unless the directors either 
intend to liquidate the group or the company or to cease operations, or 
have no realistic alternative but to do so. 

Auditors’ responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditors’ report that 
includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these 
financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws 
and regulations. We design procedures in line with our responsibilities, 
outlined above, to detect material misstatements in respect of 
irregularities, including fraud. The extent to which our procedures are 
capable of detecting irregularities, including fraud, is detailed below. 

Based on our understanding of the group and industry, we identified that 
the principal risks of non-compliance with laws and regulations related 
to employment regulation, health and safety legislation and taxation 
legislation, and we considered the extent to which non-compliance might 
have a material effect on the financial statements. We also considered 
those laws and regulations that have a direct impact on the financial 
statements such as the Companies Act 2006 and Listing Rules. We 
evaluated management’s incentives and opportunities for fraudulent 
manipulation of the financial statements (including the risk of override 
of controls), and determined that the principal risks were related to 
posting of inappropriate journal entries and management bias in 
accounting estimates. Audit procedures performed by the engagement 
team included: 

•  Discussions with management, including consideration of known or 
suspected instances of non-compliance with laws and regulations, 
and fraud. 

•  Review of correspondence and discussions with legal advisors. 

•  Challenging assumptions and judgements made by management 

in their significant accounting estimates and judgements.

•  Testing of journals posted to revenue, rebates and cash that have 

unusual account combinations 

There are inherent limitations in the audit procedures described above. 
We are less likely to become aware of instances of non-compliance 
with laws and regulations that are not closely related to events and 
transactions reflected in the financial statements. Also, the risk of not 
detecting a material misstatement due to fraud is higher than the risk of 
not detecting one resulting from error, as fraud may involve deliberate 
concealment by, for example, forgery or intentional misrepresentations, 
or through collusion. 

Our audit testing might include testing complete populations of 
certain transactions and balances, possibly using data auditing 
techniques. However, it typically involves selecting a limited number 
of items for testing, rather than testing complete populations.  
We will often seek to target particular items for testing based on their 
size or risk characteristics. In other cases, we will use audit sampling to 
enable us to draw a conclusion about the population from which the 
sample is selected. 

A further description of our responsibilities for the audit of 
the financial statements is located on the FRC’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms  
part of our auditors’ report. 

132

Headlam Group PLC  Annual Report & Accounts 2021

Use of this report 
This report, including the opinions, has been prepared for and only for the 
company’s members as a body in accordance with Chapter 3 of Part 16 of 
the Companies Act 2006 and for no other purpose. We do not, in giving 
these opinions, accept or assume responsibility for any other purpose or 
to any other person to whom this report is shown or into whose hands it 
may come save where expressly agreed by our prior consent in writing. 

Other required reporting 
Companies Act 2006 exception reporting 
Under the Companies Act 2006 we are required to report to you if, in 
our opinion:

•  we have not obtained all the information and explanations we require 

for our audit; or 

• 

• 

• 

adequate accounting records have not been kept by the company, or 
returns adequate for our audit have not been received from branches 
not visited by us; or 

certain disclosures of directors’ remuneration specified by law are not 
made; or 

the company financial statements and the part of the Directors’ 
Remuneration Report to be audited are not in agreement with the 
accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Appointment 
Following the recommendation of the Audit Committee, we were 
appointed by the members on 20 May 2016 to audit the financial 
statements for the year ended 31 December 2016 and subsequent 
financial periods. The period of total uninterrupted engagement 
is 6 years, covering the years ended 31 December 2016 to 
31 December 2021. 

Other matter
In due course, as required by the Financial Conduct Authority
Disclosure Guidance and Transparency Rule 4.1.14R, these financial 
statements will form part of the ESEF-prepared annual financial report 
filed on the National Storage Mechanism of the Financial Conduct 
Authority in accordance with the ESEF Regulatory Technical Standard 
(‘ESEF RTS’). This auditors’ report provides no assurance over whether 
the annual financial report has been prepared using the single electronic 
format specified in the ESEF RTS. 

Gillian Hinks 
(Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
East Midlands 
9 March 2022

Headlam Group PLC  Annual Report & Accounts 2021 133

OverviewCorporate GovernanceStrategic ReportFinancial StatementsFINANCIAL STATEMENTS

CONSOLIDATED INCOME STATEMENT 
For the year ended 31 December 2o21

Continuing operations

Revenue
Cost of sales

Gross profit
Distribution costs
Administrative expenses

Operating profit/(loss)
Finance income
Finance expenses

Net finance costs

Profit/(loss) before tax
Taxation

Profit/(loss) from continuing operations

Profit/(loss) from discontinued operation

Profit/(loss) for the year attributable to the equity 

shareholders 

Earnings/(loss) per share for profit from continuing 

operations

Basic
Diluted**

Earnings/(loss) per share for profit from discontinued 

operations

Basic
Diluted**

Ordinary dividend per share
Interim dividend for the financial year
Final dividend declared
Declared special dividend 
Declared dividend

Non-
underlying
(Note 3)
2021
£M

Re-presented*

Non-
underlying
(Note 3)
2020
£M

Total
2021
£M

Underlying
2020
£M

–
–

–
–
(8.2)

(8.2)
–
–

–

(8.2)
1.5

(6.7)

4.4

667.2
(446.7)

220.5
(125.9)
(65.5)

29.1
0.4
(1.9)

(1.5)

27.6
(7.7)

19.9

4.5

578.1
(400.0)

178.1
(113.9)
(46.8)

17.4
0.8
(2.8)

(2.0)

15.4
(3.8)

11.6

0.4

–
–

–
–
(29.6)

(29.6)
–
(0.1)

(0.1)

(29.7)
0.7

(29.0)

(3.3)

Underlying
2021
£M

667.2
(446.7)

220.5
(125.9)
(57.3)

37.3
0.4
(1.9)

(1.5)

35.8
(9.2)

26.6

0.1

Total
2020
£M

578.1
(400.0)

178.1
(113.9)
(76.4)

(12.2)
0.8
(2.9)

(2.1)

(14.3)
(3.1)

(17.4)

(2.9)

26.7

(2.3)

24.4

12.0

(32.3)

(20.3)

31.5p
31.1p

0.2p
0.2p

23.5p
23.2p

13.7p
13.7p

5.3p
5.2p

0.5p
0.5p

5.80p
8.60p
17.70p
–

(20.7)p
(20.7)p

(3.4)p
(3.4)p

–
–
–
2.00p

Note

2

2
6
6

3
7

27

9
9

9
9

25
25
25
25

*  The results for the year ended 31 December 2020 have been re-presented to reflect the presentation of the Belcolor business as discontinued.
**  For the year ended 31 December 2020, diluted earnings/(loss) per share are reported the same as basic earnings/(loss) per share, as a result of the  

earnings being negative so the impact of them is anti-dilutive.

134

Headlam Group PLC  Annual Report & Accounts 2021

FINANCIAL STATEMENTSCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
For the year ended 31 December 2o21

Profit/(loss) for the year attributable to the equity shareholders
Other comprehensive income/(expense)
  Items that will never be reclassified to profit or loss
  Remeasurement of defined benefit plans
  Related tax

  Items that are or may be reclassified to profit or loss
  Exchange differences arising on translation of overseas operations
  Reclassification of foreign currency translation reserve on disposal of subsidiary

Other comprehensive (expense)/income for the year

Note

23

27

2021
£M

24.4

(2.6)
0.8

(1.8)

(1.2)
(4.8)

(6.0)

(7.8)

2020
£M

(20.3)

(0.3)
0.1

(0.2)

0.9
–

0.9

0.7

Total comprehensive income/(expense) attributable to the equity shareholders for the year

16.6

(19.6)

Total comprehensive income /(expense) attributable to the equity shareholders for the year arising from:

Continuing operations

Discontinued operations

16.9

(0.3)

16.6

(17.5)

(2.1)

(19.6)

Headlam Group PLC  Annual Report & Accounts 2021 135

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSTATEMENTS OF FINANCIAL POSITION 
At 31 December 2o21

Assets
Non-current assets
Property, plant and equipment
Investment properties
Right of use assets
Intangible assets
Investments in subsidiary undertakings

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Non-current assets trade and other receivables
Trade and other receivables
Non-current assets classified as held for sale

Total assets
Liabilities
Current liabilities
Other interest-bearing loans and borrowings
Lease liabilities
Trade and other payables
Employee benefits
Income tax payable

Non-current liabilities
Other interest-bearing loans and borrowings
Lease liabilities
Provisions
Deferred tax liabilities
Employee benefits

Total liabilities
Net assets
Equity attributable to equity holders of the parent
Share capital
Share premium
Other reserves
Retained earnings

Total equity

Group

Company

Note

2021
£M

2020
£M

2021
£M

2020
£M

10
10
11
12
13

15
16
17

16
18

19
20
21
23
8

19
20
22
14
23

25

25

113.3
–
35.0
18.1
–
166.4

130.9
114.0
61.2
306.1

–
–
–
306.1
472.5

(0.6)
(10.5)
(178.0)
(1.0)
(1.0)
(191.1)

(6.9)
(25.5)
(2.7)
(10.3)
(3.9)
(49.3)
(240.4)
232.1

4.3
53.5
(1.6)
175.9

232.1

122.9
–
42.1
21.1
–
186.1

118.5
101.6
60.8
280.9

–
0.4
0.4
281.3
467.4

(2.0)
(12.5)
(178.4)
–
(0.2)
(193.1)

(7.2)
(30.8)
(2.1)
(8.7)
(5.5)
(54.3)
(247.4)
220.0

4.3
53.5
3.4
158.8

220.0

1.0
91.4
0.7
1.9
100.4
195.4

–
6.2
63.4
69.6

14.4
–
14.4
84.0
279.4

–
(0.1)
(36.7)
(1.0)
(0.7)
(38.5)

–
(0.7)
–
(7.8)
(3.3)
(11.8)
(50.3)
229.1

4.3
53.5
17.3
154.0

229.1

1.0
97.3
0.7
1.1
105.8
205.9

–
22.5
16.6
39.1

–
0.4
0.4
39.5
245.4

–
(0.1)
(35.9)
–
(0.8)
(36.8)

–
(0.7)
–
(6.6)
(2.3)
(9.6)
(46.4)
199.0

4.3
53.5
16.3
124.9

199.0

The notes on pages 140 to 193 are an integral part of these consolidated 
financial statements.

These financial statements were approved by the Board of Directors on 
9 March 2022 and were signed on its behalf by

The Company is taking advantage of the exemption in s408 of the 
Companies Act 2006 not to present its individual income statement, 
however the profit for the year attributable to the equity shareholders 
is £36.7 million (loss in 2020: £3.5 million).

Chris Payne
Director

Company Number: 00460129

136

Headlam Group PLC  Annual Report & Accounts 2021

FINANCIAL STATEMENTSSTATEMENT OF CHANGES IN EQUITY – GROUP 
For the year ended 31 December 2o21

Balance at 1 January 2020
(Loss)/profit for the year attributable to the  

equity shareholders

Other comprehensive income/(expense)

Total comprehensive income/(expense)  

for the year

Transactions with equity shareholders, 

recorded directly in equity

Share-based payments
Share options exercised by employees
Ordinary shares issued
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to  

equity shareholders

Balance at 31 December 2020

Balance at 1 January 2021
(Loss)/profit for the year attributable to the  

equity shareholders

Other comprehensive income/(expense)

Total comprehensive income/(expense)  

for the year

Transactions with equity shareholders, 

recorded directly in equity

Share-based payments
Share options exercised by employees
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to  

equity shareholders

Share
capital
£M

4.3

Share
premium
£M

53.5

Capital
redemption
reserve
£M

0.1

Special
reserve
£M

0.5

–
–

–

–
–
–
–
–

–

–
–

–

–
–
–
–
–

–

–
–

–

–
–
–
–
–

–

4.3

4.3

53.5

53.5

0.1

0.1

–
–

–

–
–
–
–

–

–
–

–

–
–
–
–

–

–
–

–

–
–
–
–

–

–
–

–

–
–
1.0
–
–

1.0

1.5

1.5

–
–

–

–
–
–
–

–

Translation
reserve
£M

6.8

–
0.9

0.9

–
–
–
–
–

–

7.7

7.7

–
(6.0)

(6.0)

–
–
–
–

–

Balance at 31 December 2021

4.3

53.5

0.1

1.5

1.7

Treasury
reserve
£M

(6.1)

–
–

–

–
0.2
–
–
–

0.2

(5.9)

(5.9)

–
–

–

–
1.0
–
–

Retained
earnings
£M

186.0

(20.3)
(0.2)

Total
equity
£M

245.1

(20.3)
0.7

(20.5)

(19.6)

(0.1)
(0.1)
–
(0.2)
(6.3)

(0.1)
0.1
1.0
(0.2)
(6.3)

(6.7)

(5.5)

158.8

158.8

24.4
(1.8)

220.0

220.0

24.4
(7.8)

22.6

16.6

1.2
(0.3)
0.2
(6.6)

1.2
0.7
0.2
(6.6)

1.0

(4.9)

(5.5)

(4.5)

175.9

232.1

Headlam Group PLC  Annual Report & Accounts 2021 137

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSTATEMENT OF CHANGES IN EQUITY – COMPANY 
For the year ended 31 December 2o21

Balance at 1 January 2021
Loss for the year attributable to the equity shareholders
Other comprehensive income

Total comprehensive expense for the year

Transactions with equity shareholders, recorded directly in equity
Share-based payments
Share options exercised by employees
Ordinary share issues
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to equity shareholders

Balance at 31 December 2020

Balance at 1 January 2021
Profit for the year attributable to the equity shareholders
Other comprehensive income

Total comprehensive expense for the year

Transactions with equity shareholders, recorded directly in equity
Share-based payments
Share options exercised by employees
Deferred tax on share options
Dividends to equity holders

Total contributions by and distributions to equity shareholders

Share
capital
£M

Share
premium
£M

4.3
–
–

53.5
–
–

–

–
–
–
–
–

–

4.3

4.3
–
–

–

–
–
–
–

–

–

–
–
–
–
–

–

53.5

53.5
–
–

–

–
–
–
–

–

Capital
redemption
reserve
£M

Special
reserve
£M

Treasury
reserve
£M

Retained
earnings
£M

Total
equity
£M

207.8
(3.5)
0.1

(6.1)
–
–

134.9
(3.5)
0.1

–

(3.4)

(3.4)

–
0.2
–
–
–

0.2

(0.1)
(0.1)
–
(0.1)
(6.3)

(6.6)

(0.1)
0.1
1.0
(0.1)
(6.3)

(5.4)

(5.9)

124.9

199.0

(5.9)
–
–

124.9
36.7
(2.0)

199.0
36.7
(2.0)

–

34.7

34.7

–
1.0
–
–

1.0

1.2
(0.3)
0.1
(6.6)

(5.6)

1.2
0.7
0.1
(6.6)

(4.6)

0.1
–
–

–

–
–
–
–
–

–

0.1

0.1
–
–

–

–
–
–
–

–

21.1
–
–

–

–
–
1.0
–
–

1.0

22.1

22.1
–
–

–

–
–
–
–

–

Balance at 31 December 2021

4.3

53.5

0.1

22.1

(4.9)

154.0

229.1

138

Headlam Group PLC  Annual Report & Accounts 2021

FINANCIAL STATEMENTSCASH FLOW STATEMENTS 
For the year ended 31 December 2o21

Cash flows from operating activities
Profit/(loss) before tax for the year:
  Continuing operations
  Discontinued operations

Adjustments for:
   Depreciation of property, plant and equipment, amortisation and impairment 

of intangible assets

  Depreciation of right-of-use assets
  Impairment of investment
  Finance income
  Finance expense
  (Profit)/loss on sale of property, plant and equipment

Impairment of property, plant and equipment and inventory, following fire

  Loss on sale of subsidiary
  Share-based payments

Operating cash flows before changes in working capital and other payables
Change in inventories
Change in trade and other receivables
Change in trade and other payables

Cash generated from the operations*
Interest paid
Interest received
Tax paid

Net cash flow from operating activities

Cash flows from investing activities
Proceeds from sale of property, plant and equipment
Acquisition of subsidiaries, net of cash acquired
Repayment of acquired borrowings on acquisition
Disposal of discontinued operation, net of cash disposed of**
Acquisition of property, plant and equipment
Acquisition of intangible assets

Net cash flow from investing activities

Cash flows from financing activities
Proceeds from the issue of treasury shares
Proceeds from borrowings
Repayment of borrowings
Principal elements of lease payments
Dividends paid

Net cash flow from financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at 1 January
Effect of exchange rate fluctuations on cash held

Cash and cash equivalents at 31 December

Group

Company

Note

2021
£M

2020
£M

2021
£M

2020
£M

27.6
5.8

33.4

9.2
13.5
–
(0.4)
1.9
(11.1)
7.3
0.1
1.2

55.1
(26.6)
(16.6)
5.4

17.3
(0.5)
0.5
(3.5)

13.8

19.7
–
–
(3.5)
(6.1)
(0.8)

9.3

0.7
–
(1.2)
(15.0)
(6.6)

(22.1)

1.0
60.8
(0.6)

61.2

(14.3)
(2.8)

(17.1)

35.8
16.2
–
(0.8)
2.9
0.1
–
–
(0.1)

37.0
15.3
23.2
(4.8)

70.7
(2.7)
0.8
(6.3)

62.5

0.1
(1.0)
(0.2)
–
(15.0)
–

(16.1)

0.2
50.9
(48.5)
(15.7)
(6.3)

(19.4)

27.0
33.4
0.4

60.8

38.9
–

38.9

2.0
–
–
(0.3)
0.5
(5.1)
2.3
5.4
0.4

44.1
–
1.9
0.1

46.1
(0.4)
0.3
(0.3)

45.7

6.9
–
–
0.8
–
(0.7)

7.0

0.7
–
–
–
(6.6)

(5.9)

46.8
16.6
–

63.4

(2.0)
–

(2.0)

1.8
–
16.6
(0.6)
1.0
–
–
–
(0.5)

16.3
–
(1.4)
(3.5)

11.4
(0.5)
0.3
(0.8)

10.4

–
–
–
–
(5.2)
–

(5.2)

0.2
50.0
(50.0)
–
(6.3)

(6.1)

(0.9)
17.5
–

16.6

3
11
13
6
6
3

24

28

27

25

17

*  

 Cash generated from the Group operations for the year ended 31 December 2020, includes an amount of £11.0 million cash received under governmental job retention schemes in the UK and 
France (Company £0.1 million). These are discussed in more detail under Government Grants in note 1.

**   For cash flows of discontinued operations see note 27.

Headlam Group PLC  Annual Report & Accounts 2021 139

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
NOTES TO THE FINANCIAL STATEMENTS

1 Presentation of the Financial Statements and 
Accounting Policies

Reporting entity
Headlam Group plc (the ‘Company’) is a company incorporated 
and domiciled in the UK. The address of its registered office is  
PO Box 1, Gorsey Lane, Coleshill, Birmingham, B46 1LW.

Statement of compliance
On 31 December 2020, IFRS as adopted by the European Union 
at that date was brought into UK law and became UK-adopted 
International Accounting Standards, with future changes being subject 
to endorsement by the UK Endorsement Board. Headlam Group plc 
transitioned to UK-adopted International Accounting Standards in its 
consolidated financial statements on 1 January 2021. This change 
constitutes a change in accounting framework. However, there is no 
impact on recognition, measurement or disclosure in the period reported 
as a result of the change in framework.

Both the Company’s and the Group’s financial statements have been 
prepared and approved by the Directors in accordance with UK-adopted 
International Accounting Standards and with the requirements of the 
Companies Act 2006 as applicable to companies reporting under those 
standards. On publishing the Company’s financial statements here 
together with the Group financial statements, the Company is taking 
advantage of the exemption in s408 of the Companies Act 2006 not to 
present its individual income statement and related notes that form a 
part of these approved financial statements.

The Company and Group financial statements were authorised for 
issuance on 9 March 2022.

Basis of preparation
The principal accounting policies applied in the preparation of the 
financial statements of the Company and the financial statements 
of the Group are set out below. These policies have been applied 
consistently to all years presented, unless otherwise stated.

Judgements made by the Directors, in the application of these 
accounting policies that have a significant effect on the financial 
statements and estimates with a significant risk of material adjustment 
in the next year, are discussed below.

(a) Measurement convention
These financial statements are presented in pounds sterling, which is 
the Company’s functional currency. All financial information presented 
in pounds sterling has been rounded to the nearest hundred thousand.

The Company and Group financial statements are prepared on the 
historical cost basis with the exception of derivative financial instruments 
and pension scheme assets and liabilities, both of which are stated at 
fair value.

140

Headlam Group PLC  Annual Report & Accounts 2021

The financial statements have been prepared on a going concern basis. 
In determining the appropriate basis of preparation of the financial 
statements the Directors are required to consider whether the Group 
can continue in operational existence for a period no shorter than 12 
months from the date of approval of the financial statements.

The Group’s business activities, together with the factors likely to affect 
its future development, performance and position are set out in the 
Chairman’s Statement on page 12 and Chief Executive’s Review on 
pages 15 to 18.

The financial position of the Group, its cash flows, liquidity position and 
borrowing facilities are described in the Financial Review on pages 19 to 
29. In addition, note 26 to the financial statements includes the Group’s 
objectives, policies and processes for managing its capital; its financial 
risk management objectives; details of its financial instruments and 
hedging activities; and its exposures to credit risk and liquidity risk.

The Group meets its day-to-day working capital requirements through 
its banking facilities. As highlighted in note 19 to the financial statements, 
the Group has maintained two separate agreements in the year with 
Barclays Bank PLC and HSBC Bank Plc and these include both Sterling 
and Euro term facilities. The Group’s Sterling committed facilities were 
£68.5 million and its Euro committed facilities were €9.6 million. On 
17 January 2022, the Group refinanced its banking facilities. The new 
committed facilities agreed with a club of banks total £81.5 million with 
initial maturity in October 2026, but with a one-year extension option, at 
the discretion of the banks.

The Group also has short term uncommitted facilities of £25 million and 
€3.8 million which are renewable on an annual basis. These are renewable 
on an annual basis and an additional €1.0 million facility was agreed in 
January 2022 in Continental Europe. The £25.0 million uncommitted 
facilities will reduce to a £15.0 million facility in May 2022.

As at 31 December 2021, the Company had cash and loans excluding 
lease liabilities of £53.7 million and had total banking facilities available of 
£104.8 million, of which £97.3 million was undrawn.

As detailed in the Viability Statement on page 39. The Directors 
have reviewed the Company’s resilience to the principal risks and 
uncertainties by considering stress testing forecasts through adverse 
scenarios, which involve a reduction in market demand, including (A) a 
sustained recessionary environment, characterised by a long period 
of underperformance throughout the assessment period and (B) an 
economic crisis with a sharp decline in demand in the first year before 
a recovery. The testing indicated that the Company would be able to 
operate within its banking facilities and meet its financial covenants in 
both scenarios.

The Directors have a reasonable expectation that the Group has 
adequate resources to continue in operational existence for a period 
no shorter than 12 months from the date of approval of the financial 
statements. Thus, they continue to adopt the going concern basis of 
accounting in preparing the annual financial statements.

NOTES(b)  Use of accounting estimates and judgements

Sensitivities in respect of these assumptions are detailed in note 23.

Estimates
The preparation of financial statements in conformity with adopted IFRSs 
requires the use of estimates and assumptions that affect the reported 
amounts of assets and liabilities at the date of the financial statements 
and the reported amounts of revenues and expenses during the 
reporting year. Although these estimates are based on management’s 
best knowledge of the amounts, events or actions, actual results 
ultimately may differ from those estimates.

The estimates and underlying assumptions are reviewed on an ongoing 
basis. Revisions to accounting estimates are recognised in the period in 
which the estimate is revised if the revision affects only that period, or in 
the period of the revision and future periods if the revision affects both 
current and future periods.

The key sources of estimation uncertainty at the Statement of Financial 
Position date that may give rise to a material adjustment to the carrying 
value of assets and liabilities within the next financial year are as follows:

•  Supplier arrangements
  The group has a number of rebate agreements with suppliers. The 
majority of agreements are co-terminus with the financial year, 
meaning that, although the calculation of the rebate does not rely 
on estimates of future purchases, there are significant amounts 
of rebates receivable subject to recovery at the year-end. At 31 
December 2021, rebates receivable are estimated to be fully 
recoverable.

•  Trade receivables
  The expected credit loss model is used to measure the impairment 

required against trade receivables. This requires historical experience, 
together with management estimates to derive forward-looking 
adjustments to the impairment calculation. If the factor relating to 
forward-looking adjustments decreased by 50% the loss allowance 
would decrease by £1.5 million. See note 26.

•  Employee benefits
  The deficit relating to the Group’s defined benefit plans is assessed 
annually in accordance with IAS 19 and after taking independent 
actuarial advice. The principal assumptions are set out in note 23. The 
amount of the deficit is dependent on plan asset and liability values 
and the actuarial assumptions used to determine the deficit.

The assumptions include pension and salary increases, price inflation, 
discount rate used to measure actuarial liabilities and mortality rates.

•  Impairment
  The Group determines whether goodwill is impaired on an annual 
basis unless there is an indication of impairment at an earlier date. 
The Group also assesses whether property, plant and equipment, 
right of use assets and other intangible assets are impaired if there is 
an indication of impairment at the end of the reporting period. These 
both require an estimation of the value in use of the cash generating 
units to which the assets are allocated. Estimating the value in use 
requires the Group to make an estimate of the expected future cash 
flows from the cash generating unit and also to choose a suitable 
discount rate in order to calculate the present value of those cash 
flows. During the year management have recognised an impairment 
on goodwill and other intangibles in respect of CECO (Flooring) Ltd 
of £2.1 million. Further details on this impairment, the assumptions 
used in determining the value in use calculations, and their associated 
sensitivity analysis can be found in note 12.

Judgements
Judgements made by the Directors, in the application of these 
accounting policies that have a significant effect on the financial 
statements are as follows:

•  Non-underlying items

In order to illustrate the underlying trading performance of the Group, 
presentation has been made of performance measures excluding 
those items which it is considered would distort the comparability of 
the Group’s results. These non-underlying items are defined as those 
items that are associated with the acquisition of businesses or other 
items which by virtue of their nature, size and expected frequency, 
require adjustment to show the performance of the Group in a 
consistent manner which is comparable year-on-year, see note 3.

The following are the principal items classed as non-underlying:
• 

Impairment of intangibles, fixed assets and right of use assets as 
they are significant, non-recurring items;

•  Amortisation of acquired intangibles as they relate to the 

acquisition of businesses;

•  Property disposal profits as they are not generated from the 

normal course of business;

•  Acquisitions related fees and deferred and contingent 

consideration items as they relate to the acquisition of businesses;

• 

Impairment of property, plant and equipment (following a fire) as it 
is a significant, non-recurring item;

•  Business restructuring cost which is a significant cash item that 
falls across 2020 and 2021, and for which no further costs are 
expected.

Headlam Group PLC  Annual Report & Accounts 2021 141

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
Financial statements of foreign operations
The assets and liabilities of foreign subsidiaries are translated at foreign 
exchange rates ruling at the Statement of Financial Position date.

Foreign currency exposure 
The revenues, expenses and cash flows of foreign subsidiaries are 
translated at an average rate for the period where this rate approximates 
to the foreign exchange rates ruling at the dates of the transactions.

Exchange differences arising from this translation of foreign subsidiaries 
are taken directly to the translation reserve and reflected as a movement 
in the statement of comprehensive income.

Note 26 contains information about the foreign currency exposure of the 
Group and risks in relation to foreign exchange movements.

Derivative financial instruments
The Group holds derivative financial instruments to hedge its foreign 
currency risk exposures. Derivatives are initially recognised at fair value 
on the date that a derivative contract is entered into, and they are 
subsequently remeasured to their fair value at the end of each reporting 
period. The accounting for subsequent changes in fair value depends 
on whether the derivative is designated as a hedging instrument and, if 
so, the nature of the item being hedged. The group designates certain 
derivatives as either:

• 

• 

• 

hedges of the fair value of recognised assets or liabilities or a firm 
commitment (fair value hedges);

hedges of a particular risk associated with the cash flows of 
recognised assets and liabilities and highly probable forecast 
transactions (cash flow hedges); or

hedges of a net investment in a foreign operation (net investment 
hedges).

At inception of the hedge relationship, the group documents the 
economic relationship between hedging instruments and hedged items, 
including whether changes in the cash flows of the hedging instruments 
are expected to offset changes in the cash flows of hedged items. 
The group documents its risk management objective and strategy for 
undertaking its hedge transactions.

The full fair value of a hedging derivative is classified as a non-current 
asset or liability when the remaining maturity of the hedged item is more 
than 12 months; it is classified as a current asset or liability when the 
remaining maturity of the hedged item is less than 12 months. Trading 
derivatives are classified as a current asset or liability.

1  Presentation of the Financial Statements and 
Accounting Policies continued

Judgements continued

(c)  Impact of newly adopted accounting standards
There were no newly adopted accounting standards by the Group and 
Company in 2021.

(d)  IFRS not yet applied
There are no new standards, amendments to existing standards, or 
interpretations that are not yet effective that would be expected to have 
a material impact on the Group.

(e)  Accounting Policies
The Group financial statements consolidate those of the Company 
and its subsidiaries which together are referred to as the ‘Group’. 
The Company’s financial statements present information about the 
Company as a separate entity and not about its Group.

Subsidiaries are entities controlled by the Group. Control exists when the 
Group has power over an entity, is exposed or has rights to variable returns 
from its involvement with the entity and has the ability to affect those returns 
through its power over the entity. In assessing control, potential voting rights 
that are currently exercisable or convertible are taken into account.

The financial results of subsidiaries are included in the Group’s financial 
statements from the date that control commences until the date that 
control ceases.

The purchase method of accounting is used to account for the 
acquisition of subsidiaries by the Group.

Inter-company transactions, balances and unrealised gains and losses 
on transactions between Group companies are eliminated in the Group’s 
financial statements.

Foreign currency

Functional and presentation currency
Items included in the financial statements of each of the Group’s entities 
are measured using the currency of the primary economic environment 
in which the entity operates (‘the functional currency’). The consolidated 
financial statements are presented in UK sterling currency units (£), which 
is Headlam Group plc’s functional and presentational currency.

Foreign currency transactions
Transactions in foreign currencies are translated at the foreign exchange 
rate ruling at the date of the transaction. Monetary assets and liabilities 
denominated in foreign currencies at the Statement of Financial Position 
date are translated at the foreign exchange rate ruling at that date. 
Foreign exchange differences arising on translation are recognised in 
the income statement. Non-monetary assets and liabilities that are 
measured in terms of historical cost in a foreign currency are translated 
using the exchange rate at the date of the transaction.

142

Headlam Group PLC  Annual Report & Accounts 2021

NOTESCash flow hedges
The effective portion of changes in the fair value of derivatives that are 
designated and qualify as cash flow hedges is recognised in the cash flow 
hedge reserve within equity. The gain or loss relating to the ineffective 
portion is recognised immediately in profit or loss, within other gains/
(losses).

Where option contracts are used to hedge forecast transactions, the 
group designates only the intrinsic value of the options as the hedging 
instrument. Gains or losses relating to the effective portion of the 
change in intrinsic value of the options are recognised in the cash flow 
hedge reserve within equity. The changes in the time value of the options 
that relate to the hedged item (‘aligned time value’) are recognised within 
other comprehensive income (OCI) in the costs of hedging reserve within 
equity.

When forward contracts are used to hedge forecast transactions, the 
group generally designates only the change in fair value of the forward 
contract related to the spot component as the hedging instrument. 
Gains or losses relating to the effective portion of the change in the spot 
component of the forward contracts are recognised in the cash flow 
hedge reserve within equity. The change in the forward element of the 
contract that relates to the hedged item (‘aligned forward element’) is 
recognised within OCI in the costs of hedging reserve within equity. In 
some cases, a Group company might designate the full change in fair 
value of the forward contract (including forward points) as the hedging 
instrument. In such cases, the gains or losses relating to the effective 
portion of the change in fair value of the entire forward contract are 
recognised in the cash flow hedge reserve within equity.

If the hedging instrument no longer meets the criteria for hedge 
accounting, expires or is sold, terminated or exercised, then hedge 
accounting is discontinued prospectively. The cumulative gain or 
loss previously recognised in equity remains there until the forecast 
transaction occurs. When the hedged item is a non-financial asset, the 
amount recognised in equity is transferred to the carrying amount of 
the asset when it is recognised. In other cases the amount recognised in 
equity is transferred to the income statement in the same period that the 
hedged item affects profit or loss.

Further information about the derivatives used by the Group is provided 
in note 26.

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated 
depreciation and impairment losses.

Where parts of an item of property, plant and equipment have different 
useful lives, they are accounted for as separate items of property, plant 
and equipment.

Depreciation is charged to the income statement on a straight-line basis 
in order to depreciate assets to their residual value over their useful 
economic lives. Assets begin to be depreciated from the date they 
become available for use. The annual rates applicable are:

Land and buildings
Freehold and long leasehold properties  – 

2%

Plant and equipment
– 
Motor and commercial vehicles  
Office and computer equipment 
– 
Warehouse and production equipment  – 

10% – 25%
10% – 33%
10% – 20%

Land is not depreciated.

The residual balances are reviewed annually.

Gains and losses on disposal of an item of property, plant and equipment 
are determined by comparing the proceeds from disposal with the 
carrying amount of property, plant and equipment and are recognised in 
the income statement.

Assets under construction are reported within Property, plant and 
equipment. These assets are stated at cost and are not depreciated until 
they are complete and utilised by the group. The cost of self-constructed 
assets includes the cost of materials, direct labour and any other costs 
directly attributable to bringing the asset to a working condition for its 
intended use.

Investment properties
Investment properties are stated at cost less accumulated depreciation 
and impairment losses.

Depreciation is charged to the income statement on a straight-line basis 
in order to depreciate assets to their residual value over their useful 
economic lives. The annual rate applicable is:

Freehold and long leasehold properties  – 

2%

The residual balances are reviewed annually.

Right-of-use assets
Right-of-use assets are measured at cost less accumulated depreciation 
and impairment losses, comprising the following:

the amount of the initial measurement of lease liability;

• 
•  any lease payments made at or before the commencement date less 

any lease incentives received;

•  any initial direct costs; and
• 

restoration costs.

Right-of-use assets are depreciated over the shorter of the asset’s 
useful life and the lease term on a straight-line basis.

Headlam Group PLC  Annual Report & Accounts 2021 143

OverviewCorporate GovernanceStrategic ReportFinancial Statements1  Presentation of the Financial Statements and 
Accounting Policies continued

Goodwill and other intangible assets

Goodwill
All business combinations are accounted for by applying the purchase 
method. Goodwill arises when a company acquires another business 
and represents the difference between the cost of the acquisition and 
the fair value of the identifiable assets, liabilities and contingent liabilities 
acquired.

Following the requirements of IFRS 3 revised, transaction costs 
associated with acquisitions and movements in contingent consideration 
are recognised in the income statement.

Goodwill is stated at cost less any accumulated impairment losses. 
Goodwill is allocated to cash-generating units and is not amortised but 
tested annually for impairment, or more frequently when there is an 
indicator that the unit may be impaired.

In respect of acquisitions prior to 1 January 2004, goodwill is included 
on the basis of its deemed cost, which represents the amount recorded 
under UK GAAP which was broadly comparable save that only separable 
intangibles were recognised and goodwill was amortised. This is in 
accordance with IFRS 1.

Other intangible assets
Other intangible assets that are acquired by the Group are stated at cost 
less accumulated amortisation and impairment losses. Intangible assets 
recognised as a result of a business combination are stated at fair value 
at the date of acquisition less cumulative amortisation and impairment 
losses. Other intangible assets are amortised from the date they are 
available for use.

Amortisation
Amortisation is charged to the income statement and is split over the 
estimated useful lives of each separately identifiable intangible asset 
unless such lives are indefinite. Amortisation occurs on brand names, 
order book, non-compete agreements, customer relationships, supply 
agreements and software development and is charged to administrative 
expenses in the income statement. The estimated useful lives are 
assessed to be:

Brand names
Order book
Non-compete agreements
Customer relationships
Supply agreements
Software development

–  10 – 15 years
–  1 – 36 months
–  1 – 3 years
–  5 – 10 years
–  1 – 5 years
–  5 – 10 years

Financial assets
Financial assets are no longer recognised when the rights to receive cash 
flows from the financial assets have expired or have been transferred and the 
group has transferred substantially all the risks and rewards of ownership.

At initial recognition, the group measures a financial asset at its fair value 
plus, in the case of a financial asset not at fair value through profit or loss, 
transaction costs that are directly attributable to the acquisition of the 
financial asset. Transaction costs of financial assets carried at fair value 
through profit or loss are expensed in profit or loss. Financial assets with 
embedded derivatives are considered in their entirety when determining 
whether their cash flows are solely payment of principal and interest.

There are three measurement categories under IFRS 9 into which debt 
instruments may be classified, these are;

•  Amortised cost;

• 

• 

Fair value through other comprehensive income;

Fair value through the profit and loss

All material financial assets of the Group are held at amortised cost. 
Financial assets that are held for collection of contractual cash flows 
where those cash flows represent solely payments of principal and 
interest are measured at amortised cost. Interest income from these 
financial assets is included in finance income using the effective interest 
rate method. Any gain or loss arising on derecognition is recognised 
directly in profit or loss.

Trade and other receivables
Trade receivables are recognised at the transaction price (as defined in IFRS 
15) if the trade receivables do not contain a significant financing component. 
Other receivables are measured at fair value on initial recognition.

In line with the principles of IFRS 9, the Group assesses, on a forward-
looking basis, the expected credit losses associated with its trade and 
other receivables carried at amortised cost and fair valued through other 
comprehensive income. The impairment methodology applied depends 
on whether there has been a significant increase in credit risk. For trade 
receivables, the Group applies the simplified approach permitted by IFRS 
9, which requires expected lifetime losses to be recognised from initial 
recognition of the receivables, see note 26.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is 
based on the first-in first-out principle and includes expenditure incurred 
in acquiring the inventories and bringing them to their existing location 
and condition. This includes management’s best estimate of overheads 
to be absorbed in the cost of inventory and rebates to be received from 
suppliers. Net realisable value represents the estimated selling price less 
all estimated costs of completion and costs to be incurred in marketing, 
selling and distribution.

144

Headlam Group PLC  Annual Report & Accounts 2021

NOTESProvisions to write down inventory to its net realisable value are 
calculated by reference to each individual product, based on the ageing 
profile and consideration of inventory sold for less than its carrying value, 
and consideration for discontinued items.

Cash and cash equivalents
Cash and cash equivalents are carried in the Statement of Financial 
Position at amortised cost.

Cash and cash equivalents relate to cash balances held. Bank 
overdrafts that are repayable on demand and form an integral part of 
cash management of both the Company and Group are included as a 
component of cash and cash equivalents for the purpose only of the 
Cash Flow Statement.

Impairment
The carrying amounts of the Group’s assets, other than financial assets, 
inventories and deferred tax assets, are reviewed at each Statement of 
Financial Position date to determine whether there is any indication of 
impairment. If any such indication exists, the asset’s recoverable amount 
is estimated. Financial assets are assessed using an expected credit loss 
model.

Reversals of impairment
An impairment loss in respect of goodwill is not reversed.

In respect of other assets, an impairment loss is reversed when there is an 
indication that the impairment loss may no longer exist and there had been 
a change in the estimates used to determine the recoverable amount.
An impairment loss is reversed only to the extent that the asset’s carrying 
amount does not exceed the carrying amount that would have been 
determined, net of depreciation or amortisation, if no impairment loss 
had been recognised.

Trade payables
Trade payables are initially recognised at fair value and then are stated at 
amortised cost.

Interest-bearing borrowings
Interest-bearing borrowings are recognised initially at fair value less 
attributable transaction costs. Subsequent to initial recognition, interest-
bearing borrowings are stated at amortised cost with any difference 
between cost and redemption value being recognised in the income 
statement over the period of the borrowings on an effective interest basis.

Intangible assets with an indefinite useful life and goodwill are 
systematically tested for impairment at each Statement of Financial 
Position date.

For the purposes of impairment testing, assets are grouped together into 
the smallest group of assets that generates cash flows from continuing use 
that are largely independent of the cash inflows from other groups of assets.

Provisions
Provisions are recognised when the Group has a present legal or 
constructive obligation as a result of past events, it is probable that an 
outflow of resources will be required to settle the obligation and the 
amount can be reliably estimated. Provisions are made for property 
dilapidations for the estimated costs of the repairs over the period of the 
tenancy where a legal obligation exists.

An impairment loss is recognised in the income statement whenever 
the carrying amount of an asset or its cash-generating unit exceeds its 
recoverable amount.

Impairment losses recognised in respect of cash-generating units are 
allocated first to reduce the carrying amount of any goodwill allocated 
to cash-generating units and then to reduce the carrying amount of the 
other assets in the unit on a pro rata basis.

Contingent Liability
Contingent liabilities are not recognised but are disclosed when the 
Group has a possible obligation as a result of past events and whose 
existence will be confirmed only by uncertain future events not wholly 
within the Group’s control, or when the Group has a present obligation 
as a result of past events but either it is not probable that an outflow of 
resources will be required to settle the obligation or the amount of the 
obligation cannot be measured reliably.

Calculation of recoverable amount
The recoverable amount of assets, with the exception of the Group’s 
receivables, is the greater of their fair value less cost to sell and value 
in use. In assessing value in use, the estimated future cash flows are 
discounted to their present value using a pre-tax discount rate that 
reflects current market assessments of the time value of money and the 
risks specific to the asset. For an asset that does not generate largely 
independent cash inflows, the recoverable amount is determined for the 
cash-generating unit to which the asset belongs.

Contingent Asset
Contingent assets are possible assets whose existence will be confirmed 
by the occurrence or non-occurence of uncertain future events that 
are not wholly within the control of the entity. Contingent assets are not 
recognised, but they are disclosed when it is more likely than not that an 
inflow of benefits will occur. 

Employee benefits
The Company and the Group operate both defined benefit and defined 
contribution plans, the assets of which are held in independent trustee-
administered funds. The pension cost is assessed in accordance with the 
advice of a qualified actuary.

Headlam Group PLC  Annual Report & Accounts 2021 145

OverviewCorporate GovernanceStrategic ReportFinancial StatementsShare-based payment transactions
The Company and Group operate various equity-settled share option 
schemes under the approved and unapproved executive schemes and 
savings-related schemes.

For executive share option schemes, the option price may not be less 
than the mid-market value of the Group’s shares at the time when the 
options were granted or the nominal value.

Further details of the share plans are given in the Remuneration Report 
on pages 96 to 120.

The fair value of options granted is recognised as an employee expense 
with a corresponding increase in equity over the period that the 
employees unconditionally become entitled to the award. The fair value 
is measured at grant date and spread over the period during which 
the employees become unconditionally entitled to the options. The 
fair value of the options granted is measured using an option valuation 
model, taking into account the terms and conditions upon which the 
options were granted. The amount recognised as an expense is adjusted 
to reflect the actual number of share options that vest except where 
forfeiture is due only to market conditions such as share prices not 
achieving the threshold for vesting.

When options are granted to employees of subsidiaries of the Company, 
the fair value of options granted is recognised as an employee expense in 
the financial statements of the subsidiary undertaking together with the 
capital contribution received. In the financial statements of the Company, 
the options granted are recognised as an investment in subsidiary 
undertakings with a corresponding increase in equity.

Repurchase of share capital
When share capital recognised as equity is repurchased, the amount 
of the consideration paid, net of any tax effects, is recognised as a 
deduction from equity. Repurchased shares are classified as treasury 
shares and are presented as a deduction from total equity. When 
treasury shares are sold or reissued subsequently, the amount received is 
recognised as an increase in equity, and the resulting surplus or deficit on 
the transaction is transferred to or from retained earnings.

Own shares held by Employee Benefit Trust
Transactions of the Group sponsored Employee Benefit Trust are 
included in the Group financial statements. In particular, the Trust’s 
purchases of shares in the Company are debited directly to equity.

1  Presentation of the Financial Statements and 
Accounting Policies continued

Defined contribution plans
Obligations for contributions to defined contribution pension plans are 
recognised as an expense in the income statement as incurred.

Defined benefit plans
The Group’s net obligation in respect of defined benefit pension plans is 
calculated by estimating the amount of future benefit that employees 
have earned in return for their service in the current and prior periods. 
That benefit is discounted to determine its present value, and the fair 
value of any plan assets is deducted. The liability discount rate is the yield 
at the Statement of Financial Position date using AA rated corporate 
bonds that have maturity dates approximating to the terms of the 
Group’s obligations. The calculation is performed by a qualified actuary 
using the projected unit credit method.

When the benefits of a plan are improved, the portion of the increased 
benefit relating to past service by employees is recognised as an expense 
in the income statement immediately.

To the extent that any benefits vest immediately, the expense is 
recognised directly in the income statement.

The net interest cost is calculated by applying the discount rate to the net 
balance of the defined benefit obligation and the fair value of plan assets. 
The cost is included in finance expenses in the income statement.

All actuarial gains and losses that arise in calculating the Group’s 
obligation in respect of a scheme are recognised immediately in reserves 
and reported in the statement of comprehensive income.

Where the calculation results in a benefit to the Group, the asset 
recognised is limited to the present value of any future refunds from the 
plan or reductions in future contributions to the plan. The Company does 
not have an unconditional right to a refund under IFRIC 14. Consequently, 
the surplus balance sheet position at 31 December 2021 has been 
reduced to a deficit in recognition of the asset ceiling and the minimum 
funding requirement (i.e. the present value of future contributions 
the Company is contractually obliged to pay via the schedule of 
contributions).

The Group operates a UK defined benefit pension plan. In May 2021, 
the Group’s defined benefit plan in Switzerland was disposed of with the 
disposal of Belcolor, its Swiss operation. In the UK, there is no contractual 
agreement or stated Group policy for allocating the net defined benefit 
liability between the participating subsidiaries and as such the full deficit is 
recognised by the Company, which is the sponsoring employer.

The participating subsidiary companies have recognised a cost equal 
to contributions payable for the period as advised by a professionally 
qualified actuary.

146

Headlam Group PLC  Annual Report & Accounts 2021

NOTESRevenue
Revenue from the sale of floorcoverings is measured at the fair value of 
the consideration and excludes intra-group sales and value added and 
similar taxes. The primary performance obligation is the transfer of goods 
to the customer. Revenue from the sale of floorcoverings is recognised 
when control of the goods is transferred to the customer (which is 
typically the point at which goods are received by the customer), at an 
amount that reflects the consideration to which an entity expects to be 
entitled in exchange for those goods. Provisions for returns, discounts 
and other allowances are reflected in revenue at the point of recognition.

Supplier arrangements
Rebates received from suppliers comprise volume related rebates on the 
purchase of inventories. Volume related rebates are accrued as units are 
purchased based on the percentage rebate applicable to the forecast 
total purchases over the rebate period, where it is probable the rebates 
will be received and the amounts can be estimated reliably. Rebates 
relating to inventories purchased but still held at the balance sheet date 
are deducted from the carrying value so that the cost of inventories is 
recorded net of applicable rebates. Rebates received for the financial year 
are deducted from cost of sales. Rebates recoverable at the end of the 
financial year are accrued within other debtors.

Government Grants
The Group recognises government grants in accordance with IAS 20. 
These grants were received by the Group in the UK in the form of furlough 
payments made by the Government under the Coronavirus Job Retention 
Scheme (‘JRS’) for the year ended 31 December 2020. There were no 
government grants received by the Group in the year ended 31 December 
2021. The grants received by the Group are recognised in the income 
statement on a systematic basis over the periods in which the entity 
recognises as expenses the related costs for which the grants are intended 
to compensate. The grants are applied against the cost incurred and it is 
the Group’s accounting policy choice that they are shown net within the 
income statement. Furlough income included under this JRS and included 
within the income statement at 31 December 2020 amounted to £10.5 
million. An additional amount of £0.5 million was received by the Group’s 
French subsidiary under a similar scheme by the French government.

In addition to the JRS scheme two loans were received by the Group’s French 
subsidiary for a total of €2 million repayable by September 2021. The loans 
were from the French government and were interest free. One of the loans 
was repaid in full and the other for €1 million was converted into an interest-
bearing long-term loan with monthly repayments ending in September 2023. 

No other government grants were applied for or received during the year 
ended 31 December 2021 (31 December 2020: £nil).

Lease payments
In accordance with IFRS 16, leases are recognised as a right-of-use 
asset and a corresponding liability at the date at which the leased asset is 
available for use by the group.

Assets and liabilities arising from a lease are initially measured on a 
present value basis. Lease liabilities for the group include the net present 
value of the following payments:

• 

• 

• 

• 

• 

fixed payments, less any lease incentives receivable

variable lease payment that are based on an index or a rate, initially 
measured using the index or rate as at the commencement date

amounts expected to be payable by the group under residual value 
guarantees

the exercise price of a purchase option if the group is reasonably 
certain to exercise that option, and

payments of penalties for terminating the lease, if the lease term 
reflects the group exercising that option.

Lease payments to be made under reasonably certain extension options 
are also included in the measurement of the liability.

The lease payments are discounted using the interest rate implicit in the 
lease, or the lessee’s incremental borrowing rate if that rate cannot be 
readily determined.

Lease payments are allocated between principal and finance cost. The 
finance cost is charged to the profit or loss over the lease period so as to 
produce a constant periodic rate of interest on the remaining balance of 
the liability for each period.

Payments associated with short-term leases of equipment and leases 
of low-value assets, i.e. assets of £3,000 or less, are recognised on a 
straight-line basis as an expense in the income statement. Short-term 
leases are leases with a lease term of 12 months or less. Low-value 
assets comprise mainly of IT equipment, for example; printers and 
photocopiers.

Net financing costs
Net financing costs comprise interest payable, interest on lease liabilities, 
interest receivable on funds invested, foreign exchange gains and losses, and 
gains and losses on hedging instruments as outlined in the accounting policy 
relating to derivative financial instruments and hedging described above.

Interest income and interest payable is recognised in the income 
statement as it accrues, using the effective interest method.

The Group determines the net interest expense on the net defined 
benefit liability for the period by applying the discount rate used to 
measure the defined benefit obligation at the beginning of the annual 
period to the then net defined benefit liability, taking into account any 
changes in the net defined benefit liability during the period as a result of 
contributions and benefit payments.

Interest paid and interest received are classified as operating cash flows 
in the cash flow statement.

Headlam Group PLC  Annual Report & Accounts 2021 147

OverviewCorporate GovernanceStrategic ReportFinancial Statements1  Presentation of the Financial Statements and 
Accounting Policies continued

Dividends

Paid
Interim and final dividends are recognised when they are paid or when 
approved by the members in a general meeting. Final dividends proposed 
by the Board and unpaid at the end of the year are not recognised in the 
financial statements. Nominal dividends declared but unpaid at the end 
of the year are not recognised in the financial statements.

Non-underlying items
In order to illustrate the underlying trading performance of the Group, 
presentation has been made of performance measures excluding 
those items which it is considered would distort the comparability of 
the Group’s results. These non-underlying items are defined as those 
items that are associated with the acquisition of businesses or other 
items which by virtue of their nature, size and expected frequency require 
adjustment to show the performance of the Group in a consistent 
manner which is comparable year-on-year, see note 3.

The following are the principal items classed as non-underlying:

Received
The Company receives dividends from its UK and Continental European 
subsidiaries. Dividends are recognised in the financial statements when 
they have been received by the Company.

Taxation
Income tax comprises current and deferred tax. Tax is recognised in 
the income statement except to the extent that it relates to items 
recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, 
using tax rates enacted or substantively enacted at the Statement of Financial 
Position date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying 
amounts of assets and liabilities for financial reporting purposes and the 
amounts used for taxation purposes. Deferred tax is not recognised for the 
following temporary differences: the initial recognition of assets or liabilities 
in a transaction that is not a business combination and that affects neither 
accounting nor taxable profit; and differences relating to investments in 
subsidiaries to the extent that it is probable that they will not reverse in the 
foreseeable future. In addition, deferred tax is not recognised for taxable 
temporary differences arising on the initial recognition of goodwill.

The amount of deferred tax provided is based on the expected 
manner of realisation or settlement of the carrying amount of assets 
and liabilities, using tax rates enacted or substantively enacted at the 
Statement of Financial Position date.

A deferred tax asset is recognised only to the extent that it is probable that 
future taxable profits will be available against which the asset can be utilised.

• 

Impairment of intangibles, fixed assets and right of use assets as 
they are significant, non-recurring items;

•  Amortisation of acquired intangibles as they relate to the acquisition 

of businesses;

•  Property disposal profits as they are not generated from the normal 

course of business;

•  Acquisitions related fees and deferred and contingent consideration 

items as they relate to the acquisition of businesses;

• 

Impairment of property, plant and equipment (following a fire) as it is a 
significant, non-recurring item;

•  Business restructuring cost which is a significant cash item that falls 
across 2020 and 2021, and for which no further costs are expected.

See page 26 of the Financial Review for details on alternative 
performance measures.

Discontinued operation
A discontinued operation is a component of the Group that has been 
disposed of or is classified as held for sale and that represents a separate 
major line of business or geographical area of operations. The results of 
discontinued operations are presented separately in the statement of 
profit or loss and the comparative period is re-presented to show the 
results of the discontinued operation separately. The segmental results 
are shown excluding the discontinued operation and the comparative 
period is re-presented to also exclude the discontinued operation.

Sale and leaseback of property, plant and equipment
In determining whether a transaction is a sale-and-leaseback, the 
company first considers whether the initial transfer of the underlying 
asset from the seller to the buyer is a sale in accordance with IFRS 15. 

When a transaction meets the definition of a sale-and-leaseback, the 
company derecognises the underlying asset and applies the lessee 
accounting model as per IFRS 16. The company records a right-of-use 
asset at the retained portion of the previous carrying amount, such that 
the amount of any gain or loss on sale recognised is only that related to 
the rights transferred to the lessor.

148

Headlam Group PLC  Annual Report & Accounts 2021

NOTES 
 
2  Segment reporting
As at 31 December 2021, the Group had 63 operating segments in the UK and three operating segments in Continental Europe, following the 
disposal of the Swiss operating segment in May 2021. Each segment represents an individual trading operation, and each operation is wholly aligned 
to the sales, marketing, supply and distribution of floorcovering products. The operating results of each operation are regularly reviewed by the Chief 
Operating Decision Maker, which is deemed to be the Chief Executive. Discrete financial information is available for each segment and used by the 
Chief Executive to assess performance and decide on resource allocation.

The operating segments have been aggregated to the extent that they have similar economic characteristics. The key economic indicators 
considered by management in assessing whether operating segments have similar economic characteristics are the products supplied, the type and 
class of customer, method of sale and distribution and the regulatory environment in which they operate.

As each operating segment is a trading operation wholly aligned to the sales, marketing, supply and distribution of floorcovering products, 
management considers all segments have similar economic characteristics except for the regulatory environment in which they operate, which is 
determined by the country in which the operating segment resides.

The Group’s internal management structure and financial reporting systems differentiate the operating segments on the basis of the differing 
economic characteristics in the UK and Continental Europe and accordingly present these as two separate reportable segments. This distinction is 
embedded in the construction of operating reports reviewed by the Chief Executive, the Board and the executive management team and forms the 
basis for the presentation of operating segment information given below.

Continuing operations

Revenue
External revenues

Reportable segment underlying operating profit
Reportable segment assets
Reportable segment liabilities

UK

Continental Europe

Total

2021
£M

2020
£M

2021
£M

2020
£M

2021
£M

2020
£M

585.8

37.0
280.6
(196.4)

504.7

15.5
296.5
(200.9)

81.4

3.1
30.3
(27.1)

73.4

1.6
47.8
(31.3)

667.2

40.1
310.9
(223.5)

578.1

17.1
344.3
(232.2)

During the year there were no inter-segment revenues for the reportable segments (2020: £nil).

Reconciliations of reportable segment profit/(loss), assets and liabilities and other material items:

Profit/(loss) for the year
Total underlying operating profit for reportable segments
Non-underlying items
Unallocated (expense)/income

Operating profit/(loss)
Finance income
Finance expense

Profit/(loss) before taxation
Taxation

Profit/(loss) from continuing operations

Profit/(loss) from discontinued operations

Profit/(loss) for the year

2021
£M

40.1
(8.2)
(2.8)

29.1
0.4
(1.9)

27.6
(7.7)

19.9

4.5

24.4

2020
£M

17.1
(29.6)
0.3

(12.2)
0.8
(2.9)

(14.3)
(3.1)

(17.4)

(2.9)

(20.3)

Headlam Group PLC  Annual Report & Accounts 2021 149

OverviewCorporate GovernanceStrategic ReportFinancial Statements2  Segment reporting continued

Continuing operations continued

Assets
Total assets for reportable segments
Unallocated assets:
  Properties, plant and equipment
  Right of use assets
  Non-current assets classified as held for sale
  Cash and cash equivalents

Total assets

Liabilities
Total liabilities for reportable segments
Unallocated liabilities:
  Lease liabilities
  Employee benefits
  Income tax payable
  Deferred tax liabilities

Total liabilities

2021
£M

2020
£M

310.9

344.3

97.5
0.7
–
63.4

472.5

105.4
0.7
0.4
16.6

467.4

(223.5)

(232.2)

(0.7)
(4.9)
(1.0)
(10.3)

(0.8)
(5.5)
(0.2)
(8.7)

(240.4)

(247.4)

Continuing Operations

Other material items 2021
Capital expenditure
Impairment of goodwill
Impairment of intangible assets
Impairment of property, plant and equipment and inventory (following fire)
Depreciation
Depreciation of right of use assets
Non-underlying items (excluding finance expenses and impairments)

Other material items 2020
Capital expenditure
Impairment of goodwill
Depreciation
Depreciation of right of use assets
Non-underlying items (excluding finance expenses and impairments)

Continental
Europe
£M

UK
£M

Reportable
segment
total
£M

Unallocated
£M

Consolidated
total
£M

5.7
1.2
0.9
7.3
2.3
11.6
(1.1)

9.1
23.4
2.8
14.0
4.8

0.4
–
–
–
0.4
1.9
(0.1)

0.7
1.3
0.7
2.1
0.1

6.1
1.2
0.9
7.3
2.7
13.5
(1.2)

9.8
24.7
3.5
16.1
4.9

–
–
–
–
2.5
–
–

5.6
–
2.7
0.1
–

6.1
1.2
0.9
7.3
5.2
13.5
(1.2)

15.4
24.7
6.2
16.2
4.9

In the UK the Group’s freehold properties are held within Headlam Group plc and a rent is charged to the operating segments for the period of use. 
Therefore, the operating reports reviewed by the Chief Executive show all the UK properties as unallocated and the operating segments report a 
segment result that includes a property rent. This is reflected in the above disclosure.

150

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe Chief Executive, the Board and the senior executive management team have access to information that provides details on revenue by principal 
product group for the two reportable segments, as set out in the following table:

Revenue by principal product group and geographic origin is summarised below:

UK

Continental Europe

Total

2021
£M

2020
£M

407.2
178.6

585.8

354.3
150.4

504.7

2021
£M

49.7
31.7

81.4

2020
£M

44.9
28.5

73.4

2021
£M

2020
£M

456.9
210.3

667.2

399.2
178.9

578.1

Revenue
Residential
Commercial

3  Profit before tax
The following are included in profit before tax:

Depreciation on property, plant and equipment
Depreciation of right of use assets
Amortisation and impairment of intangible assets
(Profit)/loss on sale of property, plant and equipment

Non-underlying items for continuing and discontinued operations after tax of £2.3 million (2020: £32.3 million) relate to the following:

Continuing operations:
Impairment of intangibles, fixed assets and right of use assets
Amortisation of acquired intangibles
Property disposal
Acquisitions related fees
Movements in deferred and contingent consideration
Finance costs on deferred and contingent consideration
Impairment of property, plant and equipment and inventory (following a fire)
Business restructuring cost
GMP Equalisation

Taxation on non-underlying items

Discontinued operation:

Impairment of goodwill

Disposal of subsidiary (including Swiss property disposal)

2021
£M

2.1
1.6
(5.1)
–
–
–
7.3
2.3
–

8.2
(1.5)

6.7

–

(4.4)

(4.4)

2.3

2021
£M

5.2
13.5
4.0
(11.1)

2020
£M

6.2
16.2
29.6
0.1

2020
£M

24.7
1.6
–
0.7
(0.1)
0.1
–
2.4
0.3

29.7
(0.7)

29.0

3.3

–

3.3

32.3

Headlam Group PLC  Annual Report & Accounts 2021 151

OverviewCorporate GovernanceStrategic ReportFinancial Statements3  Profit before tax continued
The business restructuring related to aligning overall headcount with trading patterns and evolving customer servicing, along with executive 
settlement agreements and were all cash in nature. Cumulative non-underlying business restructuring costs since their initiation as part of the 
business change strategy amount to £4.7 million and cover the period July 2020 to December 2021. No further business restructuring costs are 
currently anticipated for 2022.

See page 26 of the Financial Review for details on alternative performance measures.

Auditor’s remuneration:

Audit of these financial statements
Amounts received by the Auditor and their associates in respect of:
  Audit of financial statements of subsidiaries of the Company

2021
£M

0.2

0.3

0.5

2020
£M

0.2

0.3

0.5

4  Staf numbers and costs
The monthly average number of people employed, including Executive Directors, during the year, analysed by category, was as follows:

By sector:
  Floorcoverings
  Central operations

By function:
  Sales and distribution
  Administration

The aggregate payroll costs were as follows:

Wages and salaries*
Equity settled share-based payment expense/(income) (note 24)
Social security costs*
Other pension costs (note 23)*

Number of employees

Group

Company

2021

2020

2021

2020

2,077
22

2,099

1,912
187

2,099

2,446
20

2,466

2,239
227

2,466

–
22

22

–
22

22

Group

Company

2021
£M

85.0
1.2
10.8
4.5

101.5

2020
£M

71.3
(0.1)
8.7
4.8

84.7

2021
£M

3.0
0.4
0.4
0.2

4.0

–
20

20

–
20

20

2020
£M

2.2
(0.5)
(0.1)
0.1

1.7

*  Wages and salaries, social security costs and pension costs for the year ended 31 December 2020, include an amount of £10.1 million, £0.7 million and £0.2 million respectively for funds received 

under governmental job retention schemes in the UK and France (Company £0.1 million in total).

152

Headlam Group PLC  Annual Report & Accounts 2021

NOTES5  Emoluments of key management personnel
Executive and Non-Executive Directors are considered to be the key management personnel of the Group.

Short-term employee benefits
Equity settled share-based payment expense

2021
£M

2.1
0.3

2.4

2020
£M

1.2
0.2

1.4

Short-term employee benefits comprise salary and benefits earned during the year and bonuses awarded for the year. Further details on Directors’ 
remuneration, share options and long-term incentive schemes are disclosed in the Remuneration Report on pages 96 to 120.

Payment for loss of ofce to past directors 
Steve Wilson stepped down from the Board on 6 October 2021. Steve was paid salary contractually due and received contractual benefits up to and 
including 6 October 2021. Included in the table above is a further £0.1 million in relation to payments made for loss of office for the period 7 October 
2021 to 31 December 2021. In addition to these payments, 10 months, amounting to £0.4 million will be paid in 2022, these costs have been accrued 
at 31 December 2021 but not included in the table above. Further details can be found in the Director’s Remuneration Report on page 113.

6  Finance income and expense

Interest income:
  Bank interest
  Other

Finance income

Interest expense:
  Bank loans, overdrafts and other financial expenses

Interest on lease liability

  Net interest on defined benefit plan obligations (note 23)
  Finance costs on deferred and contingent consideration
  Other

Finance expenses

Finance costs on deferred and contingent consideration are reported within non-underlying items (see note 3).

2021
£M

0.3
0.1

0.4

(0.4)
(1.3)
(0.1)
–
(0.1)

(1.9)

2020
£M

0.6
0.2

0.8

(0.7)
(1.6)
(0.1)
(0.1)
(0.4)

(2.9)

Headlam Group PLC  Annual Report & Accounts 2021 153

OverviewCorporate GovernanceStrategic ReportFinancial Statements 
2021
£M

6.4
(0.3)

6.1

–
2.7
0.2

2.9

9.0

7.7

1.3

2021
£M

–
–

–

(0.2)

(0.8)

(1.0)

(1.0)

2020
£M

2.7
(0.9)

1.8

0.1
0.9
0.4

1.4

3.2

3.1

0.1

2020
£M

–
–

–

0.2

(0.1)

0.1

0.1

7  Taxation
Recognised in the income statement

Current tax expense:
  Current year
  Adjustments for prior years

Deferred tax expense:
  Origination and reversal of temporary differences
  Effect of change in UK tax rates
  Adjustments for prior years

Total tax 

Total tax continuing operations in income statement

Total tax discontinued operations in income statement

Tax relating to items (credited)/charged to equity
Current tax on:

Income and expenses recognised directly in equity

  Translation reserve

Deferred tax on:
  Share options
Deferred tax on other comprehensive expense:
  Defined benefit plans

Total tax reported directly in reserves

154

Headlam Group PLC  Annual Report & Accounts 2021

NOTES 
Factors that may afect future current and total tax charges
The UK headline corporation tax rate for the year was 19.0% (2020: 19.0%). In the Spring Budget of 2021, the UK Government announced that from 
1 April 2023 the rate of UK corporation tax will increase from 19% to 25%. This new law was substantively enacted on 24 May 2021. UK deferred tax 
assets and liabilities have therefore been calculated at a rate of 25% (2020: 19%). 

In addition, an increase in the Dutch corporation tax rate to 25.8% (2020: 25.0%) was enacted in December 2021 which has also been taken into 
account in the calculation of the related deferred tax balance.

Reconciliation of efective tax rate

Profit/(loss) before tax on continuing operations

Profit/(loss) before tax on discontinued operations

Total profit/(loss) before tax

Tax using the UK corporation tax rate
Effect of change in UK tax rate
Local tax incentives
Non-deductible expenses/non-taxable income
Non-deductible non-underlying items
Effect of tax rates in foreign jurisdictions
Impact of losses not recognised
Adjustments in respect of prior years

Total tax in income statement

Add back tax on non-underlying items – continuing

Add back tax on non-underlying items – discontinued

Total tax charge excluding non-underlying items

Profit before non-underlying items

Adjusted effective tax rate excluding non-underlying items

2021

%

19.0
8.1
(0.5)
1.0
–
–
(0.3)
(0.1)

27.2

£M

27.6

5.8

33.4

6.3
2.7
(0.2)
0.4
–
–
(0.1)
(0.1)

9.0

1.5

(1.3)

9.2

35.9

25.8%

2020

%

19.0
(5.3)
–
(2.9)
(31.0)
0.1
(1.7)
2.9

(18.7)

£M

(14.3)

(2.8)

(17.1)

(3.2)
0.9
–
0.5
5.3
(0.1)
0.3
(0.5)

3.2

0.7

–

3.9

15.9

24.5%

8  Current tax liabilities
The Group’s current tax liability of £1.0 million (2020: £0.2 million) represents the amount of income tax payable in respect of current and prior year 
periods which exceed any amounts recoverable. The Company’s current tax liability of £0.7 million (2020: £0.8 million) represents the amount of 
income tax payable in respect of current and prior year periods which exceed any amounts recoverable.

At 31 December 2021, the Group held a current provision of £0.5 million (2020: £0.7 million) in respect of uncertain tax provisions. Liabilities relating to 
these open and judgmental matters are based on an assessment as to whether additional taxes will be due, after taking into account external advice 
where appropriate. The Group expects this uncertain tax provision to decrease in the next 12 months.

Headlam Group PLC  Annual Report & Accounts 2021 155

OverviewCorporate GovernanceStrategic ReportFinancial Statements9  Earnings per share

Continuing operations earnings
Earnings/(loss) for basic and diluted earnings per share
Earnings for underlying basic and underlying diluted earnings per share

Discontinued operations earnings
Earnings/(loss) for basic and diluted earnings per share
Earnings for underlying basic and underlying diluted earnings per share

Number of shares
Weighted average number of ordinary shares for the purposes of basic earnings per share

Effect of diluted potential ordinary shares:
Weighted average number of ordinary shares at 31 December
Dilutive effect of share options

Weighted average number of ordinary shares for the purposes of diluted earnings per share

Continuing operations earnings per share
Basic
Diluted*
Underlying basic
Underlying diluted

Discontinued operations earnings per share
Basic
Diluted*
Underlying basic
Underlying diluted

2021
£M

19.9
26.6

4.5
0.1

2020
£M

(17.4)
11.6

(2.9)
0.4

2021

2020

84,484,084

84,228,880

84,484,084
1,070,830

84,228,880
543,732

85,554,914

84,772,612

23.5p
23.2p
31.5p
31.1p

5.3p
5.2p
0.2p
0.2p

(20.7)p
(20.7)p
13.7p
13.7p

(3.4)p
(3.4)p
0.5p
0.5p

* 

For the year ended 31 December 2020, diluted earnings/(loss) per share are reported the same as basic earnings/(loss) per share, as a result of the earnings being negative so the impact of them is 
anti-dilutive.

At 31 December 2021, the Company held 1,013,991 shares (2020: 1,211,073) in relation to treasury stock and shares held in trust for satisfying 
options and awards under employee share schemes. These shares have been disclosed in the treasury reserve and are excluded from the calculation 
of earnings per share.

156

Headlam Group PLC  Annual Report & Accounts 2021

NOTES10  Property, plant and equipment

Group property, plant and equipment

Cost
Balance at 1 January 2020
Acquisitions
Additions
Disposals
Transfer to use
Transfer to assets held for sale
Effect of movements in foreign exchange

Balance at 31 December 2020

Balance at 1 January 2021
Additions
Disposals
Disposals relating to discontinued operation
Impairment of property (following a fire)
Reclassification
Effect of movements in foreign exchange

Balance at 31 December 2021

Accumulated depreciation and impairment
Balance at 1 January 2020
Depreciation charge for the year
Disposals
Transfer to assets held for sale
Effect of movements in foreign exchange

Balance at 31 December 2020

Balance at 1 January 2021
Depreciation charge for the year
Disposals
Disposals relating to discontinued operation
Impairment of property (following a fire)
Effect of movements in foreign exchange

Balance at 31 December 2021

Net book value
At 1 January 2020
At 31 December 2020 and 1 January 2021

At 31 December 2021

Land and
buildings
£M

Plant and
equipment
£M

Under
construction
£M

Total
£M

174.9
0.2
14.3
(4.3)
–
(0.8)
1.4

185.7

185.7
5.9
(12.6)
(2.9)
(3.1)
–
(1.1)

171.9

60.3
6.2
(4.1)
(0.4)
0.8

62.8

62.8
5.2
(6.4)
(1.5)
(0.8)
(0.7)

58.6

16.0
–
4.5
–
(19.5)
–
–

1.0

1.0
–
–
–
–
–
–

1.0

–
–
–
–
–

–

–
–
–
–
–
–

–

16.0
1.0

1.0

114.6
122.9

113.3

120.0
–
0.3
(0.1)
19.5
(0.8)
0.9

139.8

139.8
1.8
(10.8)
–
(3.1)
0.2
(0.7)

127.2

31.5
2.7
(0.1)
(0.4)
0.5

34.2

34.2
2.4
(5.1)
–
(0.8)
(0.3)

30.4

88.5
105.6

96.8

38.9
0.2
9.5
(4.2)
–
–
0.5

44.9

44.9
4.1
(1.8)
(2.9)
–
(0.2)
(0.4)

43.7

28.8
3.5
(4.0)
–
0.3

28.6

28.6
2.8
(1.3)
(1.5)
–
(0.4)

28.2

10.1
16.3

15.5

Headlam Group PLC  Annual Report & Accounts 2021 157

OverviewCorporate GovernanceStrategic ReportFinancial Statements10  Property, plant and equipment continued

Company investment properties and plant and equipment

Cost
Balance at 1 January 2020
Additions
Transfer to use
Transfer to assets held for sale

Balance at 31 December 2020

Balance at 1 January 2021
Disposals

Balance at 31 December 2021

Accumulated depreciation

Balance at 1 January 2020
Depreciation charge for the year
Transfer to assets held for sale

Balance at 31 December 2020

Balance at 1 January 2021
Disposals
Depreciation charge for the year

Balance at 31 December 2021

Net book value
At 1 January 2020
At 31 December 2020 and 1 January 2021

At 31 December 2021

Investment
properties
£M

Note

Plant and 
equipment 
Under
construction
£M

18

18

103.6
–
19.5
(0.8)

122.3

122.3
(5.5)

116.8

23.6
1.8
(0.4)

25.0

25.0
(1.6)
2.0

25.4

80.0
97.3

91.4

16.0
4.5
(19.5)
–

1.0

1.0
–

1.0

–
–
–

–

–
–
–

–

16.0
1.0

1.0

The Company holds investment properties which are predominately freehold distribution centres, occupied by its UK subsidiary companies for 
trading purposes. The Company obtains a valuation triennially, and this is always by an external valuer. Investment properties were last valued by an 
independent professional valuer on 9 January 2020 and it is considered that the valuation is materially consistent in the current year. This valuation of 
the investment properties, not including those under construction at the same date was £101.4 million, however the Company has chosen to hold 
them at cost.

158

Headlam Group PLC  Annual Report & Accounts 2021

NOTES11  Right of use assets

Net book value at 1 January 2020
Additions
Contract modifications
Depreciation
Effect of movements in foreign exchange

Net book value at 31 December 2020

Net book value at 1 January 2021
Additions
Contract modifications
Depreciation
Disposals relating to discontinued operation
Effect of movements in foreign exchange

Net book value at 31 December 2021

Group

Non-
property
£M

Company

Total
£M

Properties
£M

Properties
£M

15.9
0.1
(0.2)
(4.6)
0.1

11.3

11.3
2.3
1.1
(3.9)
(1.2)
(0.2)

9.4

28.0
13.9
0.5
(11.6)
–

30.8

30.8
4.6
(0.2)
(9.6)
–
–

25.6

43.9
14.0
0.3
(16.2)
0.1

42.1

42.1
6.9
0.9
(13.5)
(1.2)
(0.2)

35.0

0.6
0.1
–
–
–

0.7

0.7
–
–
–
–
–

0.7

The right-of-use assets are shown as non-current assets in the balance sheet. The non-property right-of-use assets relate mainly to commercial and 
motor vehicles.

An analysis of the related lease liabilities is set out in Note 20 ‘Lease liabilities’ and Note 26 ‘Financial instruments’.

Headlam Group PLC  Annual Report & Accounts 2021 159

OverviewCorporate GovernanceStrategic ReportFinancial Statements12  Intangible assets

Group

Cost
Balance at 1 January 2020
Additions

Balance at 31 December 2020

Balance at 1 January 2021
Disposal
Additions

Balance at 31 December 2021

Impairment and amortisation

Balance at 1 January 2020
Impairment charge for the year
Amortisation charge for the year

Balance at 31 December 2020

Balance at 1 January 2021
Impairment charge for the year
Amortisation charge for the year
Disposal

Balance at 31 December 2021

Net book value
At 31 December 2020 and 1 January 2021

At 31 December 2021

Goodwill
£M

Order book
£M

Customer
relationships
£M

Brand
names
£M

Non-
compete
£M

Supply
agreements
£M

Software
development
£M

41.7
0.4

42.1

42.1
(4.2)
–

37.9

5.3
28.0
–

33.3

33.3
1.2
–
(4.2)

30.3

8.8

7.6

6.5
–

6.5

6.5
–
–

6.5

6.5
–
–

6.5

6.5
–
–
–

6.5

–

–

7.0
0.4

7.4

7.4
–
–

7.4

1.5
–
0.9

2.4

2.4
0.4
0.8
–

3.6

5.0

3.8

7.3
0.3

7.6

7.6
–
–

7.6

1.0
–
0.7

1.7

1.7
0.5
0.6
–

2.8

5.9

4.8

0.1
–

0.1

0.1
–
–

0.1

–
–
–

–

–
–
0.1
–

0.1

0.1

–

0.2
–

0.2

0.2
–
–

0.2

–
–
–

–

–
–
0.1
–

0.1

0.2

0.1

–
1.1

1.1

1.1
–
1.0

2.1

–
–
–

–

–
–
0.3
–

0.3

1.1

1.8

Total
£M

62.8
2.2

65.0

65.0
(4.2)
1.0

61.8

14.3
28.0
1.6

43.9

43.9
2.1
1.9
(4.2)

43.7

21.1

18.1

Software development includes an amount of £1.9 million (2020: £1.1 million) not currently being amortised as they are still in the course of 
development.

Amortisation charged during the year of £1.9 million (2020:£1.6 million) is presented within Administration expenses in the Consolidated Income 
Statement.

Cumulative impairment losses recognised in relation to goodwill is £30.3 million (2020: £33.3 million).

Company

Cost
Balance at 1 January 2020
Additions

Balance at 31 December 2020

Balance at 1 January 2021
Additions

Balance at 31 December 2021

Net book value at 31 December 2021

160

Headlam Group PLC  Annual Report & Accounts 2021

Software 
development
£M

–
1.1

1.1

1.1
0.8

1.9

1.9

NOTESImpairment tests for cash-generating units containing goodwill (‘CGU’)
Goodwill is attributed to the businesses identified below for the purpose of testing impairment. These businesses are the lowest level at which 
goodwill is monitored and represent operating segments.

The aggregate carrying amounts of goodwill allocated to each CGU are as follows:

Joseph, Hamilton & Seaton
Crucial Trading
McMillan Flooring
CECO (Flooring) Limited
Ashmount Flooring Supplies Limited
Telenzo
Other

Reported
segment

UK
UK
UK
UK
UK
UK
UK

2021
£M

4.4
1.4
0.1
–
0.4
0.3
1.0

7.6

2020
£M

4.4
1.4
0.1
1.2
0.4
0.3
1.0

8.8

Impairment
Each year, or whenever events or a change in the economic environment or performance indicates a risk of impairment, the Group reviews the value of 
goodwill and other assets allocated to its cash-generating units.

An impairment test is a comparison of the carrying value of the assets of a business or CGU to their recoverable amount. The recoverable amount 
represents the higher of the CGU’s fair value less the cost to sell and value in use. Where the recoverable amount is less than the carrying value, an 
impairment results.

During the year ended 31 December 2021, all goodwill was tested for impairment, which resulted in an impairment charge on goodwill attributable to 
CECO (Flooring) Limited of £1.2 million. The recoverable amount of CECO (Flooring) Limited was its value in use, which amounted to £nil.

Value in use was determined by discounting the future cash flows generated from the continuing use of the CGU on a basis consistent with 2020, and 
applying the following key assumptions.

Key assumptions
Cash flows were projected based on actual operating results, the approved 2022 business plan and management’s assessment of planned 
performance in the period to 2026. For the purpose of impairment testing the cash flows were assumed to grow into perpetuity at a rate of 2.0% 
beyond 2026.

The main assumptions within the operating cash flows used for 2022 include the achievement of future sales volumes and prices for all key product 
lines, control of purchase prices, achievement of budgeted operating costs and no significant adverse foreign exchange rate movements. These 
assumptions have been reviewed in light of the current economic environment.

The Directors have estimated the discount rate by reference to an industry average weighted average cost of capital. This has been adjusted to 
include an appropriate risk factor to reflect current economic circumstances and the risk profile of the CGUs. As the CGUs in the UK, have similar 
characteristics and risk profiles, a single discount rate has been applied. The pre-tax weighted average cost of capital of 11.2% (2020: 11.7%). 

Climate-related risks have been considered in relation to the impairment testing, including possible end-of-life disposal tax (extended producer 
responsibility), the transition to electric vehicles and significant changes in consumer preferences towards more sustainable products, with the latter 
able to be mitigated by the Group reflecting this in its product offering. A high degree of uncertainty surrounds the likelihood, timing and quantum of 
any possible end-of-life disposal tax. This risk is not included in the base case models due to the high levels of uncertainty whilst other risks have been 
assumed not to have a material impact. Sensitivity analysis has been performed assuming an end-of-life disposal tax equating to 0.6% of revenue, 
taking effect after year 5 in the model. The Directors have assessed that end-of-life disposal tax based on this assumption, would not cause further 
material impairment.

Headlam Group PLC  Annual Report & Accounts 2021 161

OverviewCorporate GovernanceStrategic ReportFinancial Statements12  Intangible assets continued

Sensitivity analysis
The Group has applied sensitivities to assess whether any reasonable possible changes in these key assumptions could cause a further impairment 
to goodwill and subsequently intangible assets, property, plant and equipment and right-of-use assets that would be material to these Consolidated 
Financial Statements.

The Directors performed sensitivity analysis on the estimated recoverable amounts focusing on a reasonably possible change in key assumptions:
(i)  sales growth decrease of 1% in first five years;
(ii)  gross margin decrease of 1%; and
(iii) pre-tax discount rate, used to convert the cash flow forecasts to present values, increase of 1%.

One CGU is materially sensitive to the gross margin sensitivity and would require a £1.4 million impairment should gross margin decrease by 1%. 
Three CGUs are materially sensitive to a combination of all three sensitivities above and would require an impairment of £6.9 million should all three 
sensitivities occur as above, simultaneously. 

13  Investments in subsidiary undertakings
Summary information on investments in subsidiary undertakings is as follows:

Cost
Balance at 1 January 2020
Share options granted to employees of subsidiary undertakings

Balance at 31 December 2020

Balance at 1 January 2021
Share options granted to employees of subsidiary undertakings

Disposal of subsidiary

Balance at 31 December 2021

Impairment
Balance at 1 January 2020

Impairment charge for the year

Balance at 31 December 2020

Balance at 1 January 2021 and 31 December 2021

Carrying value
At 1 January 2020

At 31 December 2020

At 31 December 2021

£M

122.0
0.4

122.4

122.4
0.8

(6.2)

117.0

–

(16.6)

(16.6)

(16.6)

122.0

105.8

100.4

A full list of the Group’s subsidiaries is listed on page 193. During the year ended 31 December 2021, the company sold its investment in Belcolor AG, 
its Swiss subsidiary, further details can be found on page 188. During the year ended 31 December 2020 an impairment in the Company’s investment 
in Domus Group of Companies Ltd was recognised of £16.6 million.

162

Headlam Group PLC  Annual Report & Accounts 2021

NOTES14  Deferred tax assets and liabilities

Group

Recognised deferred tax assets and liabilities

Deferred tax assets and liabilities are attributable to the following:

Property, plant and equipment
Intangible assets
Leases
Employee benefits
Other items

Tax assets/(liabilities)
Set-off of tax

Movement in deferred tax during the year

Property, plant and equipment
Intangible assets
Leases
Employee benefits
Other items

Assets

Liabilities

Net

2021
£M

–
–
–
1.7
0.5

2.2
(2.2)

–

2020
£M

–
–
–
1.2
–

1.2
(1.2)

–

2021
£M

(9.7)
(2.5)
(0.3)
–
–

(12.5)
2.2

(10.3)

2020
£M

(7.2)
(2.5)
(0.1)
–
(0.1)

(9.9)
1.2

(8.7)

2021
£M

(9.7)
(2.5)
(0.3)
1.7
0.5

(10.3)
–

(10.3)

2020
£M

(7.2)
(2.5)
(0.1)
1.2
(0.1)

(8.7)
–

(8.7)

1 January
2021
£M

Removed on 
disposal
£M

Recognised
in income
£M

Recognised
in equity
£M

31 December
2021
£M

(7.2)
(2.5)
(0.1)
1.2
(0.1)

(8.7)

–
–
–
(0.5)
0.8

0.3

(2.5)
–
(0.2)
–
(0.2)

(2.9)

–
–
–
1.0
–

1.0

(9.7)
(2.5)
(0.3)
1.7
0.5

(10.3)

Deferred tax of £nil (2020: £nil) is expected to be recovered or settled within 12 months from the reporting date.

Movement in deferred tax during the prior year

Property, plant and equipment
Intangible assets
Leases
Employee benefits
Tax losses
Other items

1 January 
2020
£M

Brought in on
acquisition
£M

Recognised in
income
£M

Recognised
in equity
£M

31 December
2020
£M

(6.0)
(2.3)
–
1.3
0.3
(0.2)

(6.9)

–
(0.3)
–
–
–
–

(0.3)

(1.2)
0.1
(0.1)
–
(0.3)
0.1

(1.4)

–
–
–
(0.1)
–
–

(0.1)

(7.2)
(2.5)
(0.1)
1.2
–
(0.1)

(8.7)

Headlam Group PLC  Annual Report & Accounts 2021 163

OverviewCorporate GovernanceStrategic ReportFinancial Statements14  Deferred tax assets and liabilities continued

Company

Recognised deferred tax assets and liabilities
Deferred tax assets and liabilities are attributable to the following:

Property, plant and equipment
Employee benefits

Tax assets/(liabilities)
Set-off of tax

Movement in deferred tax during the year

Property, plant and equipment
Employee benefits

Movement in deferred tax during the prior year

Property, plant and equipment
Employee benefits

Assets

Liabilities

Net

2021
£M

–
1.4

1.4
(1.4)

–

2020
£M

–
0.6

0.6
(0.6)

–

2021
£M

(9.2)
–

(9.2)
1.4

(7.8)

2020
£M

(7.2)
–

(7.2)
0.6

(6.6)

2021
£M

(9.2)
1.4

(7.8)
–

(7.8)

2020
£M

(7.2)
0.6

(6.6)
–

(6.6)

1 January
2021
£M

Recognised
in income
£M

Recognised
in equity
£M

31 December
2021
£M

(7.2)
0.6

(6.6)

(2.0)
–

(2.0)

–
0.8

0.8

(9.2)
1.4

(7.8)

1 January
2020
£M

Recognised
in income
£M

Recognised
in equity
£M

31 December
2020
£M

(6.0)
0.8

(5.2)

(1.2)
–

(1.2)

–
(0.2)

(0.2)

(7.2)
0.6

(6.6)

Unrecognised deferred tax assets and liabilities – Group and Company
At 31 December 2021, the Group and Company has unused capital losses of £9.4 million (2020: £10.8 million) available for offset against future 
chargeable gains. In addition, the Group has an unrecognised deferred tax asset in respect of tax losses in France of £1.7 million (2020 £1.8 million). 
The Directors have considered the probability that the deferred tax asset will be recoverable within the foreseeable future and concluded that no 
deferred tax asset should be recognised at this time.

164

Headlam Group PLC  Annual Report & Accounts 2021

NOTES15  Inventories

Goods for resale

Balance as at 31 December

Cost of sales consists of the following:

Material cost
Processing cost

Group

Company

2021
£M

2020
£M

130.9

118.5

2021
£M

–

Group

Company

2021
£M

443.1
3.6

446.7

Re-presented
2020
£M

398.3
1.7

400.0

2021
£M

–
–

–

2020
£M

–

2020
£M

–
–

–

The cost of inventories within cost of sales stated above includes movements in the provision for obsolete inventory of £0.8 million release (2020: £2.0 
million release). Write-downs of inventory to net realisable value amounted to £6.9 million (2020: £7.0 million). These were recognised as an expense 
during the year ended 31 December 2021 and included in cost of sales in the consolidated income statement.

16  Trade and other receivables

Current

Trade receivables
Prepayments and accrued income
Other receivables
Amounts due from subsidiary undertakings

Non Current

Amounts due from subsidiary undertakings

Group

Company

2021
£M

72.9
5.6
35.5
–

2020
£M

78.8
4.3
18.5
–

114.0

101.6

2021
£M

–
0.1
0.3
5.8

6.2

Group

Company

2021
£M

–

–

2020
£M

–

–

2021
£M

14.4

14.4

2020
£M

–
0.2
0.3
22.0

22.5

2020
£M

–

–

Other receivables include balances that fall due after more than 1 year of £nil (2020: £nil).

Amounts due from subsidiary undertakings are unsecured, interest bearing and are repayable on demand.

£0.4 million (2020: £6.5 million increase) was recognised as a reduction in the impairment loss allowance in the Consolidated Income Statement in 
respect of trade receivables.

Headlam Group PLC  Annual Report & Accounts 2021 165

OverviewCorporate GovernanceStrategic ReportFinancial Statements16  Trade and other receivables continued
The receivables written off during the year as uncollectible are attributable to the reportable segments as follows:

UK
Continental Europe

Further details on the impairment of trade receivables is provided in note 26.

17  Cash and cash equivalents

Cash

Cash and cash equivalents per Statement of Financial Position

Group

Company

2021
£M

0.4
0.2

0.6

2020
£M

0.9
0.2

1.1

2021
£M

–
–

–

2020
£M

–
–

–

Group

Company

2021
£M

61.2

61.2

2020
£M

60.8

60.8

2021
£M

63.4

63.4

2020
£M

16.6

16.6

Cash and cash equivalents of £61.2 million (2020: £60.8 million) is shown net of overdrawn bank accounts of £117.7 million (2020: £43.8 million) that 
have a right of set-off under the UK overdraft facilities. Gross cash without the set-off agreement is £178.9 million (2020: £104.6 million).

18  Non-current assets classified as held for sale

Assets classified as held for sale:
Property, plant and equipment

Group

Company

2021
£M

–

2020
£M

0.4

2021
£M

–

2020
£M

0.4

On the 25 January 2021, the company sold a freehold property in Hadleigh, UK that had been actively marketed for sale and was available for 
immediate disposal on 31 December 2020. The property had been reported as non-current assets classified as held for sale and reported under 
unallocated in note 2 as it is primarily a group activity to hold and maintain the properties.

At 31 December 2021, there were no properties classified as held for sale.

19  Other interest-bearing loans and borrowings
This note provides information about the contractual terms of the Group’s and Company’s interest-bearing loans and borrowings.

On 17 January 2022, the Group completed a refinancing of its existing banking facilities which will expire in October 2026 but with a one-year 
extension option, at the discretion of the banks.

At 31 December 2021, the Group had two agreements with Barclays Bank PLC and HSBC Bank Plc, with a sterling committed facility of £68.5 million 
and a euro committed facility of €9.6 million. The Group also had short term uncommitted facilities of £25.0 million in the UK and €3.8 million facility 
in Continental Europe. The disposal of Belcolor on 17 May 2021, led to a reduction in the euro uncommitted facilities in Continental Europe of €5.0 
million. These are renewable on an annual basis and an additional €1.0 million facility was agreed in January 2022 in Continental Europe. The £25.0 
million uncommitted facilities will reduce to a £15.0 million facility in May 2022. The total banking facilities available to the Group at 31 December 2021 
were £104.8 million (2020: £110.3 million).

166

Headlam Group PLC  Annual Report & Accounts 2021

NOTESFollowing the refinancing the Group now has a committed sterling revolving credit facility agreement with Barclays Bank PLC, The Bank  
of Ireland and Credit Industriel Et Commercial (London Branch) for £81.5 million. The change in the Group’s facilities is detailed below:

Sterling RCF
Euro RCF
Sterling uncommitted facilities UK
Euro uncommitted facilities Continental Europe

Facilities

17 January 
2022
£M

31 December
2021
£M

31 December
2020
£M

81.5
–
25.0
4.0

68.5
8.1
25.0
3.2

68.5
8.4
25.0
8.4

110.5

104.8

110.3

For more information about the Group’s and Company’s exposure to interest rate and foreign currency risk, see note 26.

Current liabilities
Bank overdraft
French Government loan
Interest-bearing loan

Non-current liabilities
Interest-bearing loans

Group

Company

2021
£M

–
–
0.6

0.6

6.9

6.9

2020
£M

–
1.8
0.2

2.0

7.2

7.2

2021
£M

2020
£M

–
–
–

–

–

–

–
–
–

–

–

–

During the year the Group’s French subsidiary, LMS SA, converted one of its loans from the French Government, issued to deal with the COVID crisis, 
into a long-term loan with one of its banks. Interest is now payable on this loan and the repayment date of September 2021 has been extended to 
September 2023 with monthly repayments being made. LMS SA has £0.4 million reported in current liabilities and £0.3 million reported in non-current 
liabilities.

Further interest-bearing loans reported relate to the euro committed facilities that have been drawn by the Group’s European subsidiaries. LMS SA 
has drawn £5.1 million and Headlam Holdings BV has drawn £1.7 million (2020: LMS SA £5.4 million and Headlam Holdings BV £2.0 million). The Group 
refinanced on 17 January 2022 and the £6.8 million was repaid prior to completion of the refinancing.

The Group has undrawn borrowing facilities at 31 December 2021, which amounted to £97.3 million (2020: £102.8 million). The facility conditions 
for drawdown had been met during the period. The facility is unsecured and there is a cross guarantee in place between the Company and its UK, 
French and Dutch subsidiaries. There is a downstream guarantee from the Company in relation to its borrowing facility in the Netherlands and France. 
Covenant calculations have been prepared for the year ending 31 December 2021 and there were no breaches.

Headlam Group PLC  Annual Report & Accounts 2021 167

OverviewCorporate GovernanceStrategic ReportFinancial Statements19  Other interest-bearing loans and borrowings continued
The undrawn borrowing facilities are as follows:

UK
Netherlands
France
Switzerland

Interest
rate
%

1.44
1.76
1.31
–

Interest
rate
%

1.19
1.79
1.32
1.50

2021
£000

93.5
2.9
0.9
–

97.3

2020
£000

93.5
2.7
2.5
4.1

102.8

The undrawn borrowing facilities consisted of £69.8 million committed and £27.5 million uncommitted facilities (2020: £69.5 million committed and 
£33.3 million uncommitted).

All the borrowing facilities above bear interest at floating rates. 

Changes in net funds

Cash at bank and in hand
Debt due within one year
Debt due after one year

Net funds excluding lease liabilities

Lease liabilities

Net funds/(debt)

20  Lease liabilities

Lease liabilities
Current
Non-current

At
1 January 
2021
£M

60.8
(2.0)
(7.2)

51.6

(43.3)

8.3

Non-cash
items
£m

–
–
–

–

(13.0)

(13.0)

Cash
flows
£M

4.5
1.2
–

5.7

15.0

20.7

Disposal of 
subsidiary
£M

Foreign
exchange
movements
£M

At
31 December
2021
£M

(3.5)
–
–

(3.5)

5.5

2.0

(0.6)
0.2
0.3

(0.1)

(0.2)

(0.3)

61.2
(0.6)
(6.9)

53.7

(36.0)

17.7

Group

Company

2021
£M

10.5
25.5

36.0

2020
£M

12.5
30.8

43.3

2021
£M

0.1
0.7

0.8

2020
£M

0.1
0.7

0.8

The lease liabilities are split on the balance sheet between current and non-current.

The group leases various properties and commercial vehicles and cars. Rental contracts are typically made for fixed periods of 5 to 10 years and 3 to 7 
years respectively, but might have extension options. Lease terms are negotiated on an individual basis and contain a wide range of different terms and 
conditions. The lease agreements do not impose any covenants, but leased assets cannot be used as security for borrowing purposes.

Leases are recognised as a right-of-use assets (note 11) and a corresponding liability at the date at which the leased asset is available for use by the 
Group. Right of use assets are depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis. The finance cost is 
charged to profit or loss over the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each 
period, this being the amortised cost method, see note 6.

168

Headlam Group PLC  Annual Report & Accounts 2021

NOTESAssets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the following 
lease payments:

• 

• 

• 

• 

• 

fixed payments (including in-substance fixed payments), less any lease incentives receivable;

variable lease payment that are based on an index or a rate;

amounts expected to be payable by the lessee under residual value guarantees;

the exercise price of a purchase option if the lessee is reasonably certain to exercise that option; and

payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.

The lease payments are discounted using the Group’s incremental borrowing rate as it has been difficult to determine the interest rate implicit in the 
lease for existing leases.

Right-of-use assets are measured at cost comprising the following:

• 

• 

• 

• 

the amount of the initial measurement of lease liability;

any lease payments made at or before the commencement date less any lease incentives received;

any initial direct costs; and

restoration costs.

Payments associated with short-term leases of £ 0.1 million (2020: £0.1 million) and leases of low-value assets of £0.1 million (2020: £0.1 million) are 
recognised on a straight-line basis as an expense in the income statement . Short-term leases are leases with a lease term of 12 months or less. Low-
value assets comprise IT equipment and small items of office furniture.

The total cash outflow for leases during the year ended 31 December 2021 was £16.5 million (2020: £17.5 million) for the Group and £0.1 million 
(2020: £nil ) for the Company.

During the year the Group benefited from a gain on a sale and leaseback of its property in Switzerland of £5.8 million, see note 27.

Extension and termination options
Extension and termination options are included in a number of property and equipment leases across the group. These terms are used to maximise 
operational flexibility in terms of managing contracts. The majority of extension and termination options held, are exercisable only by the group and 
not by the respective lessor.

21  Trade and other payables

Current

Trade payables
Taxation and social security
Non-trade payables and accrued expenses
Amounts due to subsidiary undertakings
Derivative liabilities used for economic hedging:
  Other derivatives at fair value

Group

Company

2021
£M

126.8
14.5
36.6
–

0.1

178.0

2020
£M

129.7
23.5
25.1
–

0.1

178.4

2021
£M

0.1
1.8
4.8
30.0

–

36.7

2020
£M

0.6
2.6
2.7
30.0

–

35.9

Amounts due to subsidiary undertakings are unsecured, interest bearing and are repayable on demand.

The Group’s exposure to currency and liquidity risk related to trade and other payables is disclosed in note 26.

Headlam Group PLC  Annual Report & Accounts 2021 169

OverviewCorporate GovernanceStrategic ReportFinancial Statements22  Provisions

Balance at 1 January
(Credited)/charged to the income statement:
Additional provisions
Release of provisions
Utilisation of provisions

Balance at 31 December

Property

2021
£M

2.1

0.8
(0.2)
–

2.7

2020
£M

2.3

0.1
(0.2)
(0.1)

2.1

The property provisions relate to property dilapidations. Dilapidation provisions are expected to be utilised between 1 and 112 years as the individual 
lease term comes to an end.

23  Employee benefits
During the year, the Group operated UK and Swiss defined benefit plans and defined contribution plans in the UK, France and the Netherlands.

UK defined benefit plan
The Headlam Group plc Staff Retirement Benefits Scheme (the “plan”) is the principal defined benefit plan operated by the company which provides 
pensions in retirement and death benefits to members. The majority of members are entitled to receive pensions from age 65, equal to either 1/50 or 
1/60 of final salary for each year of service that the employee provided, depending on which section of the plan the member is part of. The plan was 
closed to new members and from 31 March 2020 it is now closed to future accrual of benefits.

The plan is a registered scheme under UK legislation and is contracted out of the State Second Pension. The plan is legally separated from the company 
and assets are held independently of the company’s finances. The plan is subject to the scheme funding requirements outlined in UK legislation.

The company has a right to a refund of any surplus in the plan if the plan winds up, after payment of expenses, members benefits and any 
enhancements to the members’ benefits as the Trustee sees fit. In addition, if the assets of the plan exceed the estimate by the actuary of the cost of 
buying out the benefits of all beneficiaries with an insurance company, including the associated expenses, and the plan is not being wound up, then the 
company may request a payment of the excess funds. There have been no payments made to the company out of the plan’s assets over the year.

The plan was established from 11 February 1983 under trust and is governed by the plan’s Trust Deed and Rules dated 26 March 2015. The Trustee 
of the plan comprises one employee representative and two employer representatives. The Trustee of the plan is required by law to act in the best 
interests of the plan participants. The Trustee is responsible for the operation and the governance of the plan, including making decisions regarding 
the plan’s funding and investment strategy in conjunction with the company.

There have been no other curtailments or settlements made to the plan over 2021. On 31 March 2020, the plan closed to future accrual which would 
typically be treated as a curtailment event. Historically the future salary increase assumption used to calculate the Scheme’s IAS 19 liabilities has been 
set equal to the assumption for expected future RPI inflation (the rate of increase applied to pensions in deferment) and therefore there was no impact 
on the reported liabilities in respect of this event.

The plan’s investment strategy is to invest broadly 70% in return seeking assets and 30% in matching assets, mainly government bonds. This strategy 
reflects the plan’s liability profile and the Trustee’s and company’s attitude to risk. The matching fund seeks to match the return achieved on the 
liabilities. The plan’s investments include interest rate and inflation hedging.

170

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe plan holds a number of annuity policies which match a portion of the pensions in payment.

The plan is funded partly by contributions from members and partly by contributions from the company at rates advised by professionally qualified 
actuaries. The last scheme funding valuation of the plan was as at 31 March 2020 and revealed a funding shortfall of £11.1 million.

The main annual rate assumptions used by the actuary were, increase of pensions in payment 2.45%, discount rate before retirement 2.75%, discount 
rate after retirement 1.0% and inflation 2.45%. Assets were taken at their audited market value at the valuation date.

The deficit recovery plan was agreed between the Company and Trustee in February 2021. Contributions will be c.£1.0 million per annum between 
April 2021 and March 2026. A mechanic has also been agreed whereby 1.5% of any amount distributed to shareholders in excess of £21.0 million per 
annum is paid to the Scheme.

In addition, the company is expected to meet the cost of administrative expenses and insurance premiums for the plan.

The liabilities of the plan are based on the current value of expected benefit payment cash flows to members of the plan over the next 60 years or 
more. The average duration of the liabilities is approximately 17 years.

Swiss defined benefit plan
On 17 May 2021, Headlam Group plc disposed of Belcolor AG, its subsidiary operating in Switzerland. The Swiss defined benefit plan detailed below 
was included in the disposal and therefore, from that date, the results of the plan are no longer consolidated in this Annual Report and Accounts. 

The plan provided occupational retirement, disability and survivors’ benefits. The members are entitled to receive pensions from age 64 (female) or 65 
(male), equal to the old age savings balance multiplied with a conversion rate of 6.8% for the mandatory part of the savings balance and 4.2% for the 
part beyond the mandatory part. The minimum interest rate on old age savings has legally been fixed.

The Company is affiliated to the Collective Foundation Sammelstiftung berufliche Vorsorge Swiss Life, Sammelstiftung mit Anlagerisiko. The pension 
plans remained unchanged. The plan is legally separated from the Company. The executive body of the collective foundation is the board of trustees, 
which is elected directly by the insured of the affiliated companies/occupational benefits funds and functions independently of Swiss Life. Its members 
include employer and employee representatives from a wide range of occupations and companies of different sizes. The collective foundation is 
reinsured for risk benefits with Swiss Life insurance company.

There were no amendments, curtailments or settlements during 2021 or 2020 made to the plan.

The occupational benefits fund commission (OBC) defines the investment strategy; the affiliated occupational benefits fund itself bears the 
investment risk. The investments are managed with Credit Suisse.

The last scheme funding valuation of this plan held by Belcolor AG was as at 31 December 2020, whilst it was still under the control of Headlam Group 
plc, and revealed that the plan was overfunded. This overfunding is appropriate to Swiss legislation and cannot be considered in the context of IAS 19. 
According to Swiss rules there is no need to evaluate the scheme using assumptions for future changes of salary increase, benefit increase or inflation.

The last IAS 19 valuation at year-end 2020 revealed a funding deficit of £2.8 million. 

The liabilities of the scheme are based on the current value of expected benefit payment cash flows to members of the Scheme over the next 50 
years or more. The weighted average duration of the liabilities was 19.39 years.

Headlam Group PLC  Annual Report & Accounts 2021 171

OverviewCorporate GovernanceStrategic ReportFinancial Statements23  Employee benefits continued

Defined benefit obligation
In the UK there is no contractual agreement or stated Group policy for allocating the net defined benefit liability between the participating subsidiaries 
and as such the full deficit is recognised by the Company, which is the sponsoring employer. The participating subsidiary companies have recognised 
a cost equal to contributions payable for the period as advised by a professionally qualified actuary. The Company recognises a cost equal to its 
contributions payable for the period net of amounts recharged in relation to the Group deficit to the participating subsidiary companies.

Group

Company

2021
£M

(107.0)
119.1

12.1

(16.4)

(4.3)

(0.6)

(4.9)

(1.0)
(3.9)

(4.9)

2020
£M

(134.9)
129.7

(5.2)

–

(0.3)

(5.5)

–
(5.5)

(5.5)

2021
£M

(107.0)
119.1

12.1

(16.4)

(4.3)

–

(4.3)

(1.0)
(3.3)

(4.3)

Group

Company

2021
£M

134.9
–
–
1.7
(3.8)
(0.2)
(0.5)
(9.9)
–
(14.5)
(0.7)

107.0

2020
£M

129.5
1.3
0.3
2.3
10.7
0.6
(1.8)
(9.1)
0.3
–
0.8

134.9

2021
£M

119.7
–
–
1.7
(3.8)
(0.2)
(0.5)
(9.9)
–
–
–

107.0

2020
£M

(119.7)
117.4

(2.3)

–

–

(2.3)

–
(2.3)

(2.3)

2020
£M

116.7
0.3
0.3
2.2
10.3
0.6
(1.5)
(9.3)
0.1
–
–

119.7

Present value of funded defined benefit obligations
Fair value of plan assets

Surplus/(deficit) in funded scheme

Adjustment in respect of asset ceiling and minimum funding requirement

Other long-term employee benefits

Total employee benefits

Analysed as:
Current liabilities
Non-current liabilities

Total employee benefits

Movements in present value of defined benefit obligation

At 1 January
Current service cost
Past service cost
Interest cost
Net remeasurement losses/(gains) – financial
Net remeasurement losses/(gains) – demographic
Net remeasurement (gains)/losses – experience
Benefits paid
Contributions by members
Disposal of Swiss plan 
Effect of movements in foreign exchange

At 31 December

172

Headlam Group PLC  Annual Report & Accounts 2021

NOTESMovements in fair value of plan assets

At 1 January
Interest income on plan assets
Return on assets, excluding interest income
Contributions by employer:
  Future service contributions
Contributions by members
Benefits paid
Disposal of Swiss plan
Effect of movements in foreign exchange

At 31 December

The fair value of the plan assets were as follows:

Equities*
Government debt*
Corporate bonds*
Annuities
Hedge funds
Cash and other

Group

Company

2021
£M

129.7
1.6
9.3

0.7
–
(9.9)
(11.8)
(0.5)

2020
£M

125.6
2.2
9.2

0.8
0.3
(9.1)
–
0.7

2021
£M

117.4
1.6
9.3

0.7
–
(9.9)
–
–

2020
£M

114.5
2.2
9.6

0.3
0.1
(9.3)
–
–

119.1

129.7

119.1

117.4

Group

Company

2021
£M

46.7
39.7
15.7
1.4
(2.5)
18.1

2020
£M

50.1
36.5
17.5
3.2
4.9
17.5

2021
£M

46.7
39.7
15.7
1.4
(2.5)
18.1

2020
£M

45.9
36.5
13.4
1.5
4.9
15.2

119.1

129.7

119.1

117.4

* These assets are held within pooled investment vehicles that are unquoted. The fair value of the underlying assets within these funds have a quoted market price in an active market. 

Expense recognised in the income statement relating to defined benefit obligation

Service cost
Net interest on the net defined benefit liability (note 6)

Total

Group

2021
£M

–
0.1

0.1

2020
£M

1.6
0.1

1.7

Service costs, including past service costs and net interest are charged to Administration expenses and Net finance costs respectively.

Remeasurement of the net defined benefit liability/(asset) in the Statement of Comprehensive Income:

Return on assets, excluding interest income
Net remeasurement – financial
Net remeasurement – demographic
Net remeasurement – experience
Adjustment in respect of asset ceiling and minimum funding requirement

Group

2021
£M

(9.3)
(3.8)
(0.2)
(0.5)
16.4

2.6

2020
£M

(9.2)
10.7
0.6
(1.8)
–

0.3

Headlam Group PLC  Annual Report & Accounts 2021 173

OverviewCorporate GovernanceStrategic ReportFinancial Statements23  Employee benefits continued

Expense recognised in the income statement relating to defined benefit obligation continued
Principal actuarial assumptions are as follows:

Discount rate (net of management fees)

Revaluation of deferred benefits in excess of GMPs

Inflation-linked pension increases

Price inflation (RPI)

Commutation of pension at retirement

Mortality table assumptions:

UK pre-retirement

UK post-retirement – future pensioners

UK post-retirement – current pensioners

UK

2021
%

1.9

3.4

3.4

3.4

2020
%

1.4

3.0

3.0

3.0

Swiss

2020
%

0.2

2.0

–

2.0

85% of members assumed to 
take maximum tax-free cash 
using the Scheme’s current 
commutation terms

85% of members assumed to take
maximum tax-free cash using the
Scheme’s current commutation terms

AC00 (Ultimate) table

AC00 (Ultimate) table

–

97%(M)/103%(F) of the S3PA tables 
with future improvements from 
2013 in-line with the CMI _2020 
projections model with the initial 
addition to mortality improvements 
parameter of 0.5% and a long-
term rate of improvement of 1.5% 
per annum and a 2020 weighting 
parameter of 0%.

97%(M)/103%(F) of the S3PA tables 
with future improvements from 
2013 in-line with the CMI _2020 
projections model with the initial 
addition to mortality improvements 
parameter of 0.5% and a long-
term rate of improvement of 1.5% 
per annum and a 2020 weighting 
parameter of 0%.

97%(M)/103%(F) of the S3PA tables 
with future improvements from 2013 
in-line with the CMI _2019 projections 
model with the initial addition to 
mortality improvements parameter 
of 0.5% and a long-term rate of 
improvement of 1.5% per annum.

97%(M)/103%(F) of the S3PA tables 
with future improvements from 2013 
in-line with the CMI _2019 projections 
model with the initial addition to 
mortality improvements parameter 
of 0.5% and a long-term rate of 
improvement of 1.5% per annum.

Swiss scheme

–

–

BVG 2015

174

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe mortality assumption implies the expected future lifetime from age 65 is as follows:

Non-pensioner male
Pensioner male
Non-pensioner female
Pensioner female

Group

Company

2021
Years

24.3
22.7
26.3
24.6

2020
Years

24.3
22.7
26.2
24.5

2021
Years

24.3
22.7
26.3
24.6

2020
Years

24.3
22.7
26.2
24.5

Company
The principal actuarial assumptions for the Company are the same as those disclosed for the UK above.

Sensitivity analysis
The tables below for the UK and Swiss defined benefit plans show the impact on the defined benefit obligation of changing each of the most 
significant assumptions in isolation.

UK defined benefit plan

Efect in £M

Discount rate
Rate of inflation (RPI)*
Assumed life expectancy

Impact on scheme liabilities 
2021

Impact on scheme liabilities 
2020

Change in assumption

Increase

Decrease

Increase

Decrease

0.25% movement
0.25% movement
One-year movement

(4.3)
3.5
4.9

4.6
(3.3)
(4.8)

(5.3)
4.6
5.8

5.6
(4.7)
(5.8)

*  With corresponding changes to the salary and pension increase assumptions.

The figures in the table as at 31 December 2021 have been calculated using the same valuation method that was used to calculate the UK defined 
benefit obligation at the same date. The figures in the table as at 31 December 2020 have been calculated by applying the same percentage increase 
or decrease as at 31 December 2021.

Extrapolation of the sensitivity analysis beyond the ranges shown may not be appropriate.

Swiss defined benefit plan
There are no figures reported for the Swiss defined benefit plan as it was disposed of with the Swiss business Belcolor on 17 May 2021 and sensitivities 
are therefore not appropriate.

Headlam Group PLC  Annual Report & Accounts 2021 175

OverviewCorporate GovernanceStrategic ReportFinancial Statements23  Employee benefits continued

History of plans
The history of the plans for the current and prior periods is as follows:

Statement of Financial Position

Group

Present value of defined benefit obligation
Fair value of plan assets
Surplus/(deficit) in funded scheme
Adjustment in respect of asset ceiling and minimum funding requirement

Deficit

Company

Present value of defined benefit obligation
Fair value of plan assets
Surplus/(deficit) in funded scheme
Adjustment in respect of asset ceiling and minimum funding requirement

Deficit

2021
£M

(107.0)
119.1
12.1
(16.4)

(4.3)

2021
£M

(107.0)
119.1
12.1
(16.4)

(4.3)

2020
£M

(134.9)
129.7
(5.2)
–

(5.2)

2020
£M

(119.7)
117.4
(2.3)
–

(2.3)

2019
£M

(129.5)
125.5
(4.0)
–

(4.0)

2019
£M

(116.7)
114.5
(2.2)
–

(2.2)

2018
£M

(125.1)
119.6
(5.5)
–

(5.5)

2018
£M

(111.6)
109.0
(2.6)
–

(2.6)

2017
£M

(139.0)
126.7
(12.3)
–

(12.3)

2017
£M

(126.3)
116.6
(9.7)
–

(9.7)

The Group operated an employment indemnity scheme in connection with a foreign subsidiary undertaking to provide for lump sum cash payments 
due to employees retiring on their normal retirement date. The present value of the retirement indemnity obligation at 31 December 2021 is £0.6 
million (2020: £0.3 million). This is reported as other long-term employee benefits within the employee benefits disclosure.

Total Group pension costs
Included within the total staff costs as disclosed in note 4 are costs relating to the Group’s defined contribution plans. The pension cost for the year 
represents contributions payable by the Group to the plans and amounted to £4.4 million (2020: £3.2 million). Contributions amounting to £0.3 million 
(2020: £0.3 million) in respect of the December 2021 payroll were paid in January 2022.

The total Group cost of operating the plans during the year was £4.5 million (2020: £4.8 million) and, at 31 December 2020, there was an amount 
of £0.3 million (2020: £0.3 million) owed to the plans, being employer and employee contributions due for December 2021, which was paid in 
January 2022.

24  Share-based payments

Group and Company
Executive Directors and executive management currently participate in executive share option schemes. The Group operates a 2008 HMRC approved 
scheme and a 2008 unapproved scheme, the Headlam Group Performance Share Plan 2008 and the Headlam Group Co-Investment Plan 2008. 
Further details of these schemes and plans are given in the Remuneration Report on pages 96 to 120.

Additionally, the Group operates a savings-related share option scheme (‘Sharesave scheme’) which is open to employees subject to eligibility criteria 
determined by the Directors prior to each option grant. The most recent grant was on 6 October 2021 when employees with over one month’s service 
were invited to participate.

176

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe terms and conditions of the grants are as follows, whereby all options are settled by physical delivery of shares:

Grant date/employees entitled

Five-year Sharesave scheme granted to other 

employees 5 May 2015

Number of instruments

2021

–

2020

91,662

Headlam Group Co-Investment Plan 2008 granted 

21,860

21,860

to key management 6 May 2016*

Vesting conditions

Contractual life of options

Continuous service

01/07/20 – 01/01/21

If the real earnings per share growth is over 
3% p.a. – 50% vesting, over 6% – 100% 
vesting. TSR – if Company is ranked at 
median or above – 50%, upper quartile – 
100%

07/05/19 – 07/05/26

Five-year Sharesave scheme granted to other 

149

20,455

Continuous service

01/07/21 – 01/01/22

employees 4 May 2016

Headlam Group Performance Share Plan 2008 
granted to key management 5 July 2017*

12,705

12,705

Awards will vest between 25% and 100% 
for performance between ‘threshold’ 
performance and ‘maximum’ performance

06/07/20 – 06/07/27

Three-year Sharesave scheme granted to other 

–

47,855

Continuous service

01/07/20 – 01/01/21

employees 3 May 2017

Five-year Sharesave scheme granted to other 

8,953

10,034

Continuous service

01/07/22 – 01/01/23

employees 3 May 2017

Headlam Group Performance Share Plan 2008 
granted to key management 9 April 2018*

–

328,596

Awards will vest between 25% and 100% 
for performance between ‘threshold’ 
performance and ‘maximum’ performance

10/04/21 – 08/04/24

Three-year Sharesave scheme granted to other 

4,064

173,551

Continuous service

01/07/21 – 01/01/22

employees 1 May 2018

Five-year Sharesave scheme granted to other 

18,546

27,101

Continuous service

01/07/23 – 01/01/24

employees 1 May 2018

Headlam Group Performance Share Plan 2008 
granted to key management 10 April 2019*

297,475

304,260

Awards will vest between 25% and 100% 
for performance between ‘threshold’ 
performance and ‘maximum’ performance

11/04/22 – 09/04/25

Three-year Sharesave scheme granted to other 

185,356

230,148

Continuous service

01/07/22 – 01/01/23

employees 3 May 2019

Headlam Group Performance Share Plan
2008 granted to key management 11 September 

494,422

552,318

2020*

Awards will vest between 25% and 100% 
for performance between ‘threshold’ 
performance and ‘maximum’ performance

12/09/23 – 11/09/26

Three-year Sharesave scheme granted to other 

1,069,722 1,311,935

Continuous service

01/11/23 – 30/04/24

employees 5 October 2020

Headlam Group Performance Share Plan
2008 granted to key management 9 April 2021*

200,474

Three-year Sharesave scheme granted to other 

212,319

–

–

Awards will vest between 25% and 100% 
for performance between ‘threshold’ 
performance and ‘maximum’ performance

10/04/24 – 09/04/27

Continuous service

01/11/24 – 30/04/25

employees 6 October 2021

Total share options

2,526,045 3,132,480

* 

Further details are provided on pages 96 to 120 of the Remuneration Report.

Headlam Group PLC  Annual Report & Accounts 2021 177

OverviewCorporate GovernanceStrategic ReportFinancial Statements24  Share-based payments continued

Group and Company continued
The number and weighted average exercise prices of share options are as follows:

Outstanding at the beginning of the year
Exercised during the year
Granted during the year
Lapsed during the year
Forfeited during the year
Cancelled during the year

Outstanding at the end of the year

Exercisable at the end of the year

Weighted
average
exercise
price (pence)
2021

165.9
350.3
180.5
127.3
113.5
263.2

Weighted
average
exercise
price (pence)
2020

Number
of options
2020

221.4 2,008,313
349.3
(19,899)
160.1 1,875,033
(280,528)
–
(450,439)

67.3
–
365.0

Number
of options
2021

3,132,480
(197,082)
483,529
(505,049)
(235,729)
(152,104)

161.1

2,526,045

165.9 3,132,480

38.6

38,778

316.2

174,082

The weighted average share price for options exercised during the year was 471.9p (2020: 357.3p).

The options outstanding at the year-end have an exercise price in the range of 0.0p to 499.0p and a weighted average contractual life of 1.68 years.

The fair value of services received in return for share options granted are measured by reference to the fair value of share options granted. In order to 
estimate the fair value of the services received the Company uses an appropriate option pricing model, either the Black–Scholes or the Monte Carlo 
option pricing model.

It is expected that the options will be exercised as soon as they reach maturity.

The expected volatility is based on historic volatility calculated over the weighted average remaining life of the share options.

Details of share options granted during 2021 are shown below:

2021

Number of options granted
Fair value at measurement date:
  No performance conditions
  Performance conditions
Share price at 31 December
Exercise price
Expected volatility
Option life
Dividend yield
Risk-free rate of interest

EPS 80% & TSR 20%

Three-year
Performance
Share Plan
2008

265,360

–
415.39
428.00
–
43.0%
three years
3.9%
0.1%

Three-year
Sharesave
scheme

218,169

127.70
–
428.00
400.00
40.0%
three years
3.9%
0.5%

178

Headlam Group PLC  Annual Report & Accounts 2021

NOTESDetails of share options granted during 2020 are shown below:

2020

Number of options granted
Fair value at measurement date:
  No performance conditions
  Performance conditions
Share price at 31 December
Exercise price
Expected volatility
Option life
Dividend yield
Risk-free rate of interest

TSR 100%

Three-year
Performance
Share Plan
2008

Three-year
Sharesave
scheme

552,318

1,322,715

–
261.4p
360.0p
–
40.0%
three years
2.4% p.a.
(0.2)% p.a.

77.4p
–
360.0p
227.0p
40.0%
three years
2.8% p.a.
0.0% p.a.

The total expenses/(income)recognised for the year arising from share-based payments are as follows:

Total expense/(income) recognised

25  Capital and reserves

Share capital

Number of shares
Authorised
In issue at 1 January and 31 December

Fully paid
In issue at 1 January
Issued during the year

In issue at 31 December

Allotted, called up and fully paid
Ordinary shares of 5p each

Shares classified in Shareholders’ funds

Group

Company

Subsidiaries

2021
£M

1.2

2020
£M

(0.1)

2021
£M

0.4

2020
£M

(0.5)

2021
£M

0.8

2020
£M

0.4

Ordinary shares

2021

2020

107,840,000

107,840,000

85,639,209
–

85,452,093
187,116

85,639,209

85,639,209

2021
£M

4.3

4.3

2020
£M

4.3

4.3

At 31 December 2021, the Company held 1,013,991 shares (2020: 1,211,073) in relation to treasury stock and shares held in trust for satisfying options 
and awards under employee share schemes. These shares have been disclosed in the treasury reserve. Dividends are not payable on these shares and 
they are excluded from the calculation of earnings per share. The shares held in treasury and trust represented 1.2% (2020: 1.5%) of the issued share 
capital as at 31 December 2021 with a nominal value of £0.1 million (2020: £0.1 million).

In the period from 1 January 2022 to 9 March 2022 no shares were purchased by the Company.

Headlam Group PLC  Annual Report & Accounts 2021 179

OverviewCorporate GovernanceStrategic ReportFinancial Statements25  Capital and reserves continued

Ordinary shares
The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at meetings of 
the Company.

Dividends

Interim dividend for 2019 of 7.55p paid 2 January 2020
Dividend of a nominal amount of 2.00p paid 28 May 2021
Interim dividend for 2021 of 5.80p paid 29 November 2021

2021
£M

–
1.7
4.9

6.6

2020
£M

6.3
–
–

6.3

The Board of Directors have declared a final dividend of 8.60p per share which if approved by shareholders at the forthcoming AGM, will be payable 
on 27 May 2022. As part of the return of surplus capital to shareholders, the Company has also declared a special dividend of 17.70p per share (not 
subject to shareholder approval) which will be paid alongside the final ordinary dividend on the same date. 

The total value of dividends proposed or declared but not recognised at 31 December 2021 is £22.3 million (2020: £1.7 million).

Reserves

Other reserves
Other reserves as disclosed on the Statement of Financial Position comprise the capital redemption reserve, translation reserve, cash flow hedging 
reserve, treasury reserve and special reserve.
Capital redemption reserve
The capital redemption reserve represents the nominal value of shares repurchased and cancelled during 2007.

Translation reserve
The translation reserve comprises all foreign exchange differences arising from the translation of the financial statements of foreign subsidiaries.

Treasury reserve
The treasury reserve comprises the cost of the Company’s shares held by the Group.

Special reserve
The special reserve (merger reserve) arose on the issuance of shares in connection with acquisitions made by the Company. At 31 December 2021, 
this reserve was £1.5 million and there were no changes to this Special reserve during the year. During 2020, shares were issued as part of the deferred 
consideration of the acquisition of Domus Group of Companies Limited and £1.0 million was transferred to this reserve.

180

Headlam Group PLC  Annual Report & Accounts 2021

NOTES26  Financial instruments
The main financial risks arising in the normal course of the Group’s business are credit risk, liquidity risk, and market risks arising from interest rate risk 
and foreign currency risk. This note presents information about the Group’s exposure to each of the above risks, the Group’s objectives, policies and 
processes for measuring and managing risks and the Group’s management of capital. Further quantitative disclosures are included throughout these 
financial statements.

Credit risk and credit quality
Credit risk arises from cash and cash equivalents, contractual cash flows of debt investments carried at amortised cost, at fair value through other 
comprehensive income and at fair value through profit or loss, favourable derivative financial instruments and deposits with banks and financial 
institutions, as well as credit exposures to wholesale and retail customers, including outstanding receivables.

For Headlam Group plc credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its 
contractual obligations and arises principally from the Group’s trade receivables.

The maximum exposure to credit risk is represented by the carrying amount of each financial asset and, as at the Statement of Financial Position date, 
in the Directors’ opinion, there were no significant concentrations of credit risk likely to cause financial loss to the Group.

The Group has a credit policy in place and the exposure to credit risk is monitored on an ongoing basis. Credit evaluations are performed on all new 
customers requiring credit and these are frequently reviewed by management to limit exposure. Businesses must obtain central approval from 
Executive Directors or senior executive management for credit limits in excess of £10,000. The Group does not require collateral in respect of financial 
assets.

The credit control procedures described above, coupled with the diversified nature of the Group’s trade receivables, lead the Directors to believe that 
there is limited credit risk exposure and that the credit quality of these assets is robust.

Other receivables comprise amounts due to the Group which historically have been received within three months of the year-end. The Directors have 
considered the inherent risk profile of other receivables at the year-end and are of the view that this historical experience will prevail for the foreseeable 
future and accordingly consider the credit quality of these assets to be robust.

Cash and cash equivalents represent deposits with reputable financial institutions in the UK and Continental Europe and hence, the Directors consider 
the credit quality of cash and cash equivalents to be robust.

Impairment of financial assets
The Group has trade receivables for sales of inventory as financial assets that are subject to the expected credit loss model. While cash and cash 
equivalents are also subject to the impairment requirements of IFRS 9, the identified impairment loss was immaterial.

The carrying amount of financial assets at the Statement of Financial Position date was:

Trade and other receivables (note 16)
Cash and cash equivalents (note 17)

Group

Company

2021
£M

108.4
61.2

169.6

2020
£M

97.3
60.8

158.1

2021
£M

20.5
63.4

83.9

2020
£M

22.3
16.6

38.9

The fair values of the above financial assets at both 31 December 2021 and 2020, are deemed to approximate to carrying value due to the short-term 
maturity of the instruments.

Headlam Group PLC  Annual Report & Accounts 2021 181

OverviewCorporate GovernanceStrategic ReportFinancial Statements26  Financial instruments continued

Impairment of financial assets continued
The ageing of trade receivables at the Statement of Financial Position date was:

Group

Not past due
Past due 0 – 30 days
Past due 31–120 days

2021

2020

Gross
£M

44.0
24.0
11.6

79.6

Impairment
£M

(0.2)
(0.3)
(6.2)

(6.7)

Gross
£M

44.8
27.2
14.9

86.9

Impairment
£M

(0.1)
(0.3)
(7.7)

(8.1)

All other receivables and derivative financial assets are not past due (2020: not past due).

The Company had trade receivables of £nil (2020: £nil).

The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected loss allowance for all trade receivables.

The expected loss rates are based on the payment profiles of sales over a period of 48 months before 31 December 2021 or 1 January 2021 respectively 
and the corresponding historical credit losses experienced within this period. The historical loss rates are adjusted to reflect current and forward-looking 
information on macroeconomic factors, including gross domestic product growth, affecting the ability of the customers to settle the receivables. 

The Company has maintained a prudent level of loss allowance below, despite strong cash collections throughout 2021 in anticipation of the impact of 
inflationary and energy cost pressures on the economic environment, and the withdrawal of certain government support schemes which might cause 
collection experience to lessen. 

To measure the expected credit losses, trade receivables have been grouped based on shared credit risk characteristics and ageing based on invoice 
date. The loss allowance provision as at 31 December 2021 is determined as follows;

Ageing based on invoice date

31 December 2021
Expected loss rate
Gross carrying amount – trade receivables (millions)
Loss allowance (millions)

31 December 2020
Expected loss rate
Gross carrying amount – trade receivables (millions)
Loss allowance (millions)

Current
< 30 days

0.3%
44.0
0.1

Current
< 30 days

0.3%
44.8
0.1

30–60 days

60–90 days

1.0%
24.0
0.2

40.9%
8.9
3.7

30–60 days

60–90 days

1.1%
27.2
0.3

43.8%
11.1
4.8

Over 90
days

100.0%
2.7
2.7

Over 90
days

76.9%
3.8
2.9

The maximum exposure to credit risk for trade receivables at the Statement of Financial Position date by geographic region was:

UK
Continental Europe

Group

Company

2021
£M

63.4
9.5

72.9

2020
£M

67.8
11.0

78.8

2021
£M

–
–

–

Total

79.6
6.7

Total

86.9
8.1

2020
£M

–
–

–

During the year the Group’s impairment loss as a percentage of revenue amounted to 0.02% (2020: 1.1%).

182

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe loss allowances for trade receivables as at 31 December reconcile to the opening loss allowances as follows:

Opening loss allowance at 1 January
(Decrease)/increase in loan loss allowance recognised in profit or loss during the year
Receivables written off during the year as uncollectible
Discontinued operation 
Effect of movement in foreign exchange

Closing loss allowance at 31 December

Group Trade receivables

Company Trade receivables

2021
£M

8.1
(0.4)
(0.6)
(0.3)
(0.1)

6.7

2020
£M

2.6
6.5
(1.1)
–
0.1

8.1

2021
£M

–
–
–
–
–

–

2020
£M

–
–
–
–
–

–

Trade receivables are written off where there is no reasonable expectation of recovery. It is the group’s policy wherever possible to engage the debtor 
in a repayment plan to reduce the exposure to credit losses.

Impairment losses on trade receivables are presented as net impairment losses within operating profit. Subsequent recoveries of amounts previously 
written off are credited against the same line item.

The company has loss allowances against amounts due from subsidiary undertakings of £0.8 million (2020: £1.6 million).

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group’s approach to managing liquidity is 
to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when due, with sufficient headroom to cope with abnormal 
market conditions. As at 31 December 2021, cash and cash equivalents covered the amounts of borrowings maturing in the next 12 months with a 
net positive liquidity of £53.7 million (2020: £51.6 million). Details of the total facilities that the Group has access to are given in note 19.

The following are the contractual maturities of financial liabilities:

31 December 2021
Group

Non-derivative financial liabilities
Unsecured bank loans
Trade and other payables
Lease liabilities
Derivative financial liabilities
Other derivatives

31 December 2020
Group

Non-derivative financial liabilities
Unsecured bank loans
Trade and other payables
Lease liabilities
Derivative financial liabilities
Other derivatives

Carrying
amount
£M

7.5
163.4
36.0

0.1

207.0

Carrying
amount
£M

9.2
154.8
43.3

0.1

207.4

Contractual
cash flows
£M

(7.6)
(163.4)
(37.5)

(0.1)

(208.6)

Contractual
cash flows
£M

(9.5)
(154.8)
(43.3)

(0.1)

(207.7)

1 year
or less
£M

(1.0)
(163.4)
(11.0)

(0.1)

(175.5)

1 year
or less
£M

(2.1)
(154.8)
(12.5)

(0.1)

(169.5)

1–2
years
£M

(6.6)
–
(8.6)

–

(15.2)

1–2
years
£M

(0.3)
–
(9.3)

–

(9.6)

2–5
years
£M

–
–
(14.2)

–

(14.2)

2–5
years
£M

(7.1)
–
(16.0)

–

(23.1)

5 years
or more
£M

–
–
(3.7)

–

(3.7)

5 years
or more
£M

–
–
(5.5)

–

(5.5)

Headlam Group PLC  Annual Report & Accounts 2021 183

OverviewCorporate GovernanceStrategic ReportFinancial Statements26  Financial instruments continued

31 December 2021
Company

Non-derivative financial liabilities
Trade and other payables
Lease liabilities
Derivative financial liabilities
Other derivatives

31 December 2020
Company

Non-derivative financial liabilities
Trade and other payables
Lease liabilities
Derivative financial liabilities
Other derivatives

Carrying
amount
£M

Contractual
cash flows
£M

34.9
0.8

–

35.7

(34.9)
(0.8)

–

(35.7)

Carrying
amount
£M

Contractual
cash flows
£M

33.3
0.8

–

34.1

(33.3)
(0.8)

–

(34.1)

1 year
or less
£M

(34.9)
(0.1)

–

(35.0)

1 year
or less
£M

(33.3)
(0.1)

–

(33.4)

1–2 years
£M

2–5 years
£M

–
(0.1)

–

(0.1)

–
(0.1)

–

(0.1)

1–2 years
£M

2–5 years
£M

–
(0.1)

–

(0.1)

–
(0.1)

–

(0.1)

5 years
or more
£M

–
(0.5)

–

(0.5)

5 years
or more
£M

–
(0.5)

–

(0.5)

The value of the Group’s and Company’s financial liabilities as detailed above at 31 December 2021 and 2020 were not materially different to the 
carrying value. Fair values were calculated using market rates, where available. Where market values are not available, fair values have been estimated 
by discounting expected future cash flows using prevailing interest rate curves. Amounts denominated in foreign currencies are valued at the 
exchange rate prevailing at the Statement of Financial Position date.

The table below sets out the Group’s accounting classification of each class of financial assets and liabilities at 31 December 2021 and 2020.

Fair value
through profit
or loss (FVPL)
£M

–
–
–
–
–
–
–
–
–
(0.1)

(0.1)

Amortised
cost
£M

61.2
(7.2)
(0.3)
(126.8)
(36.6)
(36.0)
72.9
35.5
(2.7)
–

(40.0)

Total
Carrying
Value
£M

61.2
(7.2)
(0.3)
(126.8)
(36.6)
(36.0)
72.9
35.5
(2.7)
(0.1)

(40.1)

31 December 2021

Cash and cash equivalents
Borrowings due within one year
Borrowings due after one year
Trade payables
Non-trade payables
Leasing liabilities
Trade receivables
Other receivables
Provisions
Derivative liability

184

Headlam Group PLC  Annual Report & Accounts 2021

NOTES31 December 2020

Cash and cash equivalents
Borrowings due within one year
Borrowings due after one year
Trade payables
Non-trade payables
Leasing liabilities
Trade receivables
Other receivables
Provisions
Derivative liability

Fair value
through profit
or loss (FVPL)
£M

–
–
–
–
–
–
–
–
–
(0.1)

(0.1)

Amortised
cost
£M

60.8
(2.0)
(7.2)
(129.7)
(25.1)
(43.3)
78.8
18.5
(2.1)
–

(51.3)

Total
Carrying
Value
£M

60.8
(2.0)
(7.2)
(129.7)
(25.1)
(43.3)
78.8
18.5
(2.1)
(0.1)

(51.4)

All derivative financial instruments not in a hedge relationship are measured at fair value through the profit or loss. The Group does not use derivatives 
for speculative purposes. All transactions in derivative financial instruments are undertaken to manage the risks arising from underlying business 
activities.

Interest rate risk
The Company and Group are exposed to interest rate fluctuations on their borrowings and cash deposits. Borrowings are principally held in sterling 
and euros at both fixed and floating rates. Deposits are in sterling, euros and Swiss francs at floating rates.

Floating rate borrowings are linked to the London Interbank Offered Rate and Euribor Over Night Index Average. The Group adopts a policy of 
reviewing its floating rate exposure to ensure that if interest rates rise the effect on the Group’s income statement is manageable.

At the reporting date the interest rate profile of the Group’s interest-bearing financial instruments was:

Variable rate instruments
Financial assets
Financial liabilities

Group carrying amount

Company carrying amount

2021
£M

61.2
(7.5)

53.7

2020
£M

60.8
(7.4)

53.4

2021
£M

63.4
–

63.4

2020
£M

16.6
–

16.6

Sensitivity analysis
A change of 100 basis points in the interest rates at the reporting date would have increased/(decreased) equity and profit or loss by the amounts 
shown below. This analysis assumes that all other variables, in particular foreign currency rates, remain constant. The analysis is performed on the 
same basis for 2020.

31 December 2021
Variable rate instruments

31 December 2020
Variable rate instruments

Group

Company

Profit or loss

Equity

Profit or loss

Equity

100bp
increase
£M

100bp
decrease
£M

100bp
increase
£M

100bp
decrease
£M

100bp
increase
£M

100bp
decrease
£M

100bp
increase
£M

100bp
decrease
£M

0.6

0.5

(0.6)

(0.5)

–

–

–

–

0.6

0.2

(0.6)

(0.2)

–

–

–

–

Headlam Group PLC  Annual Report & Accounts 2021 185

OverviewCorporate GovernanceStrategic ReportFinancial Statements26  Financial instruments continued

Foreign currency risk
The Group and Company are exposed to movements in currency exchange rates arising from transaction currency cash flows and the translation of 
the results and net assets of overseas subsidiaries. The currencies giving rise to this risk are primarily the euro, Swiss franc and US dollar.

The Group and Company use forward exchange contracts to hedge their foreign currency transactional risk. A future foreign currency contract would 
be entered into where there was a known requirement for the currency due to planned imports that are not invoiced in the functional currency of the 
acquiring company. These forward exchange contracts would have a maturity of less than one year after the Statement of Financial Position date. The 
Group also enters into foreign currency contracts at spot rate where the amounts are not frequent or material. Gains and losses on currency contracts 
recognised as a liability at 31 December 2021 amounted to £0.1 million (2020: liability of £0.1 million).

Derivatives
The group has the following derivative financial instruments in the following line items in the balance sheet:

Current liabilities
Foreign currency forwards – cash flow hedges

Total current derivative financial instrument liabilities

Derivatives are only used for economic hedging purposes and not as speculative investments.

The movements in respect of derivative financial instruments were as follows:

Opening balance 1 January 2021
Less: charge to profit or loss

Closing balance 31 December 2021

Group

Company

2021
£M

0.1

0.1

2020
£M

0.1

0.1

2021
£M

–

–

2020
£M

–

–

Foreign currency
forwards
£M

(0.1)
–

(0.1)

Hedge inefectiveness
Hedge effectiveness is determined at the inception of the hedge relationship, and through periodic prospective effectiveness assessments to ensure 
that an economic relationship exists between the hedged item and hedging instrument. For hedges of foreign currency purchases, the Group enters 
into hedge relationships where the critical terms of the hedging instrument match exactly with the terms of the hedged item. The Group therefore 
performs a qualitative assessment of effectiveness. If changes in circumstances affect the terms of the hedged item such that the critical terms no 
longer match exactly with the critical terms of the hedging instrument, the Group uses the hypothetical derivative method to assess effectiveness. In 
hedges of foreign currency purchases, ineffectiveness may arise if the timing of the forecast transaction changes from what was originally estimated, 
or if there are changes in the credit risk of Headlam Group plc or the derivative counterparty. The Group now enters into forward rate agreements 
containing a delivery period in which the entity can drawdown the currency as they require it, subject to a final delivery date. This has enabled the 
Group to match the forward rate agreements to the hedged item with accuracy.

For the 12-month period to 31 December 2021, 8.4% (2020: 9.6% continuing operations) of the Group’s underlying operating profit was derived from 
overseas subsidiaries and at 31 December 2021, 6.1% (2020: 22.3%) of the Group’s net operating assets related to overseas subsidiary operations. 
Hedge accounting, following the adoption of IFRS, has not been applied to these operations.

The Group and Company do not use derivatives other than as described above.

186

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe exposure to foreign currency risk was as follows:

2021

Trade and other receivables
Cash and cash equivalents
Trade and other payables

2020

Trade and other receivables
Cash and cash equivalents
Trade and other payables

Euro
amount
£M

0.1
0.3
(2.3)

(1.9)

Euro
amount
£M

0.4
0.6
(3.5)

(2.5)

Group

Other
amount
£M

0.1
0.1
(1.0)

(0.8)

Group

Other
amount
£M

–
–
(0.8)

(0.8)

Euro
amount
£M

–
0.1
–

0.1

Euro
amount
£M

–
0.1
–

0.1

Company

Other
amount
£M

–
–
–

–

Company

Other
amount
£M

–
–
–

–

Total
£M

0.2
0.4
(3.3)

(2.7)

Total
£M

0.4
0.6
(4.3)

(3.3)

Total
£M

–
0.1
–

0.1

Total
£M

–
0.1
–

0.1

Sensitivity analysis
A 10% weakening of sterling against the following currencies at 31 December would have (decreased)/increased profit or loss by the amounts shown 
below; there is no equity effect. This analysis assumes that all other variables, in particular interest rates, remain constant. The analysis is performed on 
the same basis for 2020.

Euro

Other

Group

Company

2021
£M

(0.2)

(0.1)

2020
£M

(0.2)

(0.1)

2021
£M

–

–

2020
£M

–

–

A 10% strengthening of sterling against the above currencies at 31 December would have had the equal but opposite effect on the above currencies 
to the amounts shown above, on the basis that all other variables remain constant.

Fair values hierarchy
The financial instruments carried at fair value are categorized according to their valuation method. The different levels have been defined below:
•  Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities.
•  Level 2: inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly, as prices or indirectly, 

derived from prices.

•  Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs).

The group entered into some forward currency contracts, which were fair valued in accordance with level 2 for the year. 

Fair values
The carrying amounts shown in the Statement of Financial Position for financial instruments are a reasonable approximation of fair value.

Trade receivables, trade payables and cash and cash equivalents
Fair values are assumed to approximate to cost due to the short-term maturity of the instrument.

Headlam Group PLC  Annual Report & Accounts 2021 187

OverviewCorporate GovernanceStrategic ReportFinancial Statements26  Financial instruments continued

Borrowings, other financial assets and other financial liabilities
Where available, market values have been used to determine fair values. Where market values are not available, fair values have been estimated by 
discounting expected future cash flows using prevailing interest rate curves. Amounts denominated in foreign currencies are valued at the exchange 
rate prevailing at the Statement of Financial Position date.

Capital management
The Group views its finance capital resources as primarily comprising share capital, bank loans and operating cash flow.

The Board’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain future development of 
the business. The Board closely monitors its Shareholder base, dividend yield and earnings per share. In the medium-term the Group aims to maintain 
a dividend cover of 2.0 times.

The Board encourages employees of the Group to hold the Company’s ordinary shares. The Group operates a number of employee share option 
schemes.

Certain of the Company’s subsidiaries are required to maintain issued share capital at levels to support capital adequacy requirements prevailing in the 
legislative environment in which they operate.

In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends made payable to Shareholders, return capital to 
Shareholders, issue new shares or sell assets to reduce debt.

On 17 January 2022, the Group completed a refinancing of its existing banking facilities which will expire in October 2026, these are disclosed in note 
19. At 31 December 2021, the Group had two agreements with Barclays Bank PLC and HSBC Bank Plc, with a sterling committed facility of £68.5 
million and a euro committed facility of €9.6 million. The Group also had short term uncommitted facilities of £25.0 million in the UK and €3.9 million 
in Continental Europe. These are renewable on an annual basis. The disposal of Belcolor AG led to a reduction in the euro uncommitted facilities in 
Continental Europe of €5 million. The total banking facilities available to the Group at 31 December 2021 were £104.8 million (2020: £110.3 million). 

The uncommitted facility, coupled with cash generated from operations, is used to fund the Group’s ongoing working capital requirements. The 
committed facility is in place to support the Group’s strategic investment plans.

No changes were made to the objectives, policies or processes during the years ended 31 December 2021 and 31 December 2020.

27  Discontinued operations
On 28 April 2021, the Group entered into a sale agreement to dispose of Belcolor AG (‘Belcolor’). Belcolor is a floorcoverings distribution business 
based in St. Gallen, Switzerland, and represents the entirety of Headlam’s Swiss operations. Headlam’s Continental European operations (including 
Belcolor) accounted for 17.2% of total revenue in 2020, with Switzerland being the smallest reflecting the small landmass and population of the 
country. For the year ended 31 December 2020, Belcolor reported revenue of £31.1 million and underlying profit before tax of £1.1 million (£0.5 million 
after pension costs incurred under IAS19), with fairly uninterrupted operations during 2020 in contrast to the Company’s UK and French operations 
which were subject to stringent COVID-19 related lockdown measures.

While Belcolor was highly established and industry-leading in its country, there were limited avenues for meaningful organic or acquisitive growth. 
Additionally, the Swiss market varies significantly from the Company’s other geographic markets in terms of supplier base and product mix, 
and therefore there was limited ability to leverage group synergies. The disposal allows the Company to more effectively focus its activities and 
investments on its operations which offer greater opportunity. 

On 29 April 2021, as a condition of the sale agreement, Belcolor undertook a sale and leaseback of its property for gross proceeds of £12.4 million and 
paid a dividend of £11.1 million to its parent company, Headlam Group plc. Gross assets disposed of were £18.8 million. Cash consideration before 
costs of £0.9 million was received on sale of the subsidiary.

188

Headlam Group PLC  Annual Report & Accounts 2021

NOTESThe subsidiary was sold on 28 April 2021 with effect from 17 May 2021 and was reported in these financial statements for the year ending 31 
December 2021 as a discontinued operation.

Financial information relating to the discontinued operation for the period to the date of disposal is set out below.

Financial performance of discontinued operation 

Period ended 17 May 2021

Year ended 31 December 2020

Underlying
£M

Non-underlying
£M

9.1
(9.0)
–

0.1
–

0.1
–

0.1

–
–
5.8

5.8
(1.3)

4.5
(0.1)

4.4

Underlying
£M

Non-underlying
£M

31.1
(30.6)
–

0.5
(0.1)

0.4
–

0.4

–
(3.3)
–

(3.3)
–

(3.3)
–

(3.3)

Total
£M

9.1
(9.0)
5.8

5.9
(1.3)

4.6
(0.1)

4.5

4.8

4.8

Total
£M

31.1
(33.9)
–

(2.8)
(0.1)

(2.9)
–

(2.9)

–

–

Revenue
Expenses
Other gains (profit on sale of building)

Profit/(loss) before tax
Attributable tax expense

Profit/(loss) after tax of discontinued operation
Loss on sale of subsidiary after tax

Profit/(loss) from discontinued operation

Reclassification of foreign currency translation 

reserve on disposal of subsidiary

Other comprehensive income from 

discontinued operation

Consideration received:
Cash
Costs of disposal

Net disposal consideration
Carrying amount of net assets sold

Loss on sale before tax and reclassification of foreign currency translation reserve
Reclassification of foreign currency translation reserve on disposal of subsidiary
Tax expense on loss

Loss on sale after tax

Cash flows from discontinued operation
Net cash (outflow)/inflow from ordinary activities 

Net cash inflow/(outflow) from investing activities 

Net cash outflow from financing activities

Net increase in cash generated by the subsidiary

Period ended 
17 May 
2021
£M

Year ended 
31 December
2020
£M

0.9
(0.1)

0.8
(5.7)

(4.9)
4.8
–

(0.1)

(1.8)

12.4

–

10.6

–
–

–
–

–
–
–

–

1.2

(0.5)

(0.2)

0.5

Headlam Group PLC  Annual Report & Accounts 2021 189

OverviewCorporate GovernanceStrategic ReportFinancial Statements27  Discontinued operations continued

Efect of disposal on the financial position of the Group

Property, plant and equipment
Right-of-use-assets
Inventories
Trade and other receivables
Cash and cash equivalents
Employee benefits
Current tax liability
Trade and other payables
Deferred tax liabilities 
Lease liabilities

Net assets and liabilities

Net disposal consideration
Cash and cash equivalents disposed of

Net cash outflow

£M

(1.4)
(1.2)
(8.7)
(3.2)
(4.3)
2.8
1.5
3.0
0.3
5.5

(5.7)

0.8
(4.3)

(3.5)

The net cash consideration of £0.8 million represents the residual consideration following the £11.1 million dividend previously paid up to the parent 
company. Cash balances of £4.3 million were held by Belcolor on disposal.

28  Acquisitions
There were no acquisitions during the year ended 31 December 2021.

Prior year acquisitions
In the prior year a subsidiary company of Headlam Group plc entered into an agreement to acquire Supertex Furnishing Limited (‘Supertex’). Supertex 
operates from the Group’s existing premises in Stockport, Lancashire creating operating efficiencies, with a trade counter remaining in Leyland to 
service the local area.

The fair values of the assets and liabilities acquired have been reconsidered as part of the hindsight period, but no adjustment was considered 
necessary.

29  Capital commitments

Group
As at 31 December 2021, the Group entered into commitments to purchase property, plant and equipment for £0.4 million and intangibles of £1.9 
million (2020: £1.0 million and £2.7 million respectively) of which £1.2 million will be settled in the following financial year (2020: £1.8 million).

Company
At 31 December 2021, the Company had commitments to purchase intangibles of £1.9 million (2020: £2.7 million).

190

Headlam Group PLC  Annual Report & Accounts 2021

NOTES30  Related parties

Group and Company

Identity of related parties
The Group has a related party relationship with its subsidiaries and with its Directors and executive officers.

Transactions with key management personnel
The Group annually re-evaluates its interpretation of key management personnel and considers that this relates to the Executive and Non-Executive 
Directors of the Group as identified on pages 58 and 59.

As at 31 December 2021, Directors of the Company and their immediate relatives controlled 0.1% of the total voting rights of the Company (2020: 
0.8%).

Non-Executive Directors receive a fee for their services to the Board.

Other than as disclosed in the Remuneration Report, there were no other transactions with key management personnel in either the current or 
preceding year. The cost charged to administrative expenses relating to share plans of key personnel amounted to £0.3 million (2020: £0.2 million).

Company only
In addition to the transactions with key personnel, the Company has the following transactions:

Transactions with other Group companies

Amounts due from subsidiaries
Amounts due to subsidiaries

Highest
during
the year
£M

21.6
(30.5)

Balance at
31 December
2021
£M

20.2
(30.0)

Highest
during
the year
£M

23.3
(30.0)

Balance at
31 December
2020
£M

22.0
(30.0)

Transactions with Group companies typically comprise management, rent and interest charges during the period.

The disclosure of the year-end balance and the highest balance during the year is considered to provide a meaningful representation of transactions 
between the Company and its subsidiaries in the year. The highest balance is generally at the start or close of the financial year since this is the time 
when the Company levies its recharge of its operating expenses.

Related party transactions reported in the income statement

Rental income
Dividends received
Recharge of operating expenses
Interest income

For year
ended
31 December
2021
£M

For year
ended
31 December
2020
£M

10.1
40.0
2.4
0.2

8.9
10.7
2.4
0.3

Headlam Group PLC  Annual Report & Accounts 2021 191

OverviewCorporate GovernanceStrategic ReportFinancial Statements31  Contingent asset
At December 2021, the Group identified a contingent asset relating to an insurance claim for losses, as a result of the Kidderminster fire, arising from 
damage to the Group’s property, stock and contents, and trading losses. The claim was in progress at 31 December 2021 and its outcome, whilst 
probable given the insurance contracts in place, was not certain and therefore not recognised in the financial statements as an asset. It was not 
practicable to estimate its financial effect.

32  Contingent liability
There are no contingent liabilities for the year ending 31 December 2021. In November 2020, the Group provided evidence for an investigation by 
the Netherlands Authority for Consumers and Markets (‘ACM’) concerning possible anti-competitive behaviour in the industry. In July 2021, the ACM 
notified the Group that they had terminated their investigation and no further action has been taken. 

33  Subsequent events
Management have given due consideration to any events occurring in the period from the reporting date to the date these Financial Statements were 
authorised for issue and have concluded that there are no material adjusting or non-adjusting events to be disclosed in these Financial Statements 
with the exception of the following:

On 17 January 2022, the Group completed a refinancing of its existing banking facilities which will expire in October 2026. At 31 December 2021, the 
Group had two revolving credit facility agreements with Barclays Bank PLC and HSBC Bank Plc, with a sterling committed facility of £68.5 million and a 
euro committed facility of €9.6 million. These were replaced with a single revolving credit facility agreement with Barclays Bank PLC, The Bank of Ireland 
and Credit Industriel Et Commercial (London Branch) for £81.5 million. 

192

Headlam Group PLC  Annual Report & Accounts 2021

NOTES34  Group subsidiaries 

Company

HFD Limited
MCD Group Limited
CECO (Flooring) Limited
Domus Tiles Limited
Headlam BV
Dersimo BV
LMS SA
Headlam (European) Limited
Betu Holdings Limited
Headlam Holdings BV
Headlam SAS
Domus Group of Companies Limited
Tileco (2012) Bidco Limited (in liquidation)
Tileco Group (2007) Limited (in liquidation)
Tileco Group Limited (in liquidation)
Yourfloors Plc
Crossforge Limited
Headlam Group Employee Trust Company Limited
Headlam Group Pension Trustees Limited
Tileco Limited (in liquidation)
Surface Tiles Limited (in liquidation)
Gorsey Twenty Limited (in liquidation)
Gorsey Twenty One Limited
Gorsey Twenty Two Limited (in liquidation)
Gorsey Twenty Three Limited (in liquidation)
Gorsey Twenty Four Limited (in liquidation)

Type

Place of incorporation

Trading
Trading
Trading
Trading
Trading
Trading
Trading
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Holding Company
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant

Great Britain*
Great Britain*
Great Britain*****
Great Britain*
Netherlands**
Netherlands****
France***
Great Britain*
Great Britain*****
Netherlands**
France***
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*
Great Britain*

The ordinary share capital of all of these subsidiaries are wholly owned and their principal activities are wholly aligned to the sales, marketing, supply 
and distribution of floorcovering and certain other ancillary products.

  Registered address for UK subsidiaries: PO Box 1, Gorsey Lane, Coleshill, Birmingham, B46 1LW, UK.
  Registered address for these Dutch subsidiaries: Bettinkhorst 4, 7207 BP Zutphen, the Netherlands.

* 
** 
***    Registered address for French subsidiaries: 9-11 Rue de la litte, 92390, Villeneuve-la-Garenne, France.
****  Registered address for this Dutch subsidiary: Noordzee 12, 3144 DB, Maassluis, the Netherlands.
*****  Registered address for these UK subsidiaries: Unit 5 Carryduff Business Park, Comber Road Carryduff, Belfast, County Down, BT8 8AN.

Headlam Group PLC  Annual Report & Accounts 2021 193

OverviewCorporate GovernanceStrategic ReportFinancial StatementsFINANCIAL RECORD

Trading results (Continuing operations)
Revenue
Gross profit
Overheads

Underlying profit before net financing costs
Net financing costs

Underlying profit on ordinary activities before tax

Taxation

Underlying profit on ordinary activities after taxation – Continued operations

Underlying profit on ordinary activities after taxation – Discontinued operations

Profit/(loss) before tax

Shareholder value
Earnings/(loss) per share for profit from continuing operations 
Underlying earnings/(loss) per share for profit from continuing operations
Earnings/(loss) per share for profit from discontinued operations
Paid interim and final dividend per share
Paid special dividend per share
Proposed special dividend per share
Proposed dividend per share***
Declared dividend per share

Net assets
Non-current assets
Property, plant and equipment
Right of use assets**
Intangible assets
Deferred tax assets

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Non-current assets classified as held for sale

Total assets

2021
£M

2020
£M

2019
£M

2018
£M

Restated*
2017
£M

667.2
220.5
(183.2)

609.2
188.9
(171.0)

719.2
229.4
(187.2)

708.4
229.1
(184.8)

692.5
218.1
(174.3)

37.3
(1.5)

35.8

(9.2)

26.6

0.1

27.6

23.5p
31.5p
5.3p
5.8p
–
17.7p
8.6p
–

113.3
35.0
18.1
–

166.4

130.9
114.0
61.2

306.1

–

306.1

472.5

17.9
(2.0)

15.9

(3.9)

12.0

–

(17.1)

(24.2)p
14.3p
–
7.55p
–
–
–
2.00p

122.9
42.1
21.1
–

186.1

118.5
101.6
60.8

280.9

0.4

281.3

467.4

42.2
(2.7)

39.5

(6.9)

32.6

–

35.2

34.0p
38.8p
–
25.0p
–
–
7.55p
–

114.5
43.9
48.5
0.7

207.6

132.5
123.7
33.4

289.6

–

289.6

497.2

44.3
(0.9)

43.4

(7.8)

35.6

–

40.4

40.0p
42.5p
–
24.8p
–
–
25.0p
–

102.1
–
50.9
0.5

153.5

132.7
119.0
44.0

295.7

–

295.7

449.2

43.8
(0.7)

43.1

(8.0)

35.1

–

40.7

39.1p
41.7p
–
22.55p
8.00p
–
24.8p
–

101.6
–
44.7
0.6

146.9

131.6
128.0
42.0

301.6

–

301.6

448.5

194

Headlam Group PLC  Annual Report & Accounts 2021

NOTESCurrent liabilities
Bank overdraft
Other interest-bearing loans and borrowings
Lease liabilities**
Trade and other payables
Employee benefits
Income tax payable

Non-current liabilities
Other interest-bearing loans and borrowings
Lease liabilities**
Trade and other payables
Provisions
Deferred tax liabilities
Employee benefits

Total liabilities

Net assets

2021
£M

2020
£M

2019
£M

2018
£M

–
(0.6)
(10.5)
(178.0)
(1.0)
(1.0)

(191.1)

(6.9)
(25.5)
–
(2.7)
(10.3)
(3.9)

(49.3)

–
(2.0)
(12.5)
(178.4)
–
(0.2)

(193.1)

(7.2)
(30.8)
–
(2.1)
(8.7)
(5.5)

(54.3)

–
(0.2)
(13.9)
(181.9)
–
(5.0)

(201.0)

(6.2)
(30.7)
–
(2.3)
(7.6)
(4.3)

(51.1)

(0.2)
(0.2)
–
(181.3)
–
(6.8)

(188.5)

(6.8)
–
(2.6)
(2.2)
(8.1)
(5.9)

(25.6)

Restated*
2017
£M

–
(0.2)
–
(190.3)
(2.2)
(6.4)

(199.1)

(6.5)
–
(4.9)
(2.0)
(6.9)
(10.5)

(30.8)

(240.4)

(247.4)

(252.1)

(214.1)

(229.9)

232.1

220.0

245.1

235.1

218.6

*  The Condensed Consolidated Interim Income Statement for the year ended 31 December 2017 has been restated to reclassify a number of items between revenue, cost of sales, and 

operating expenses in order to more appropriately reflect their nature. Consequently, these adjustments mean the earlier periods are presented in a consistent manner with the years ended 
31 December 2021, 2020, 2019 and 2018.
IFRS 16 adopted from 1 January 2019.

** 
*** Following the announcement on 25 March 2020, the 2019 final ordinary dividend was suspended, that had previously been detailed within the 2019 final results announcement.
The results for 2020 – 2017 within the Financial record have not been re-presented to reflect the discontinued activity that occurred in 2021, they remain the historical results reported for the Group.

Headlam Group PLC  Annual Report & Accounts 2021 195

OverviewCorporate GovernanceStrategic ReportFinancial StatementsSolicitors
Pinsent Masons LLP
55 Colmore Row
Birmingham
B3 2FG

Stockbroker
Peel Hunt LLP
100 Liverpool Street
London
EC2M 2AT

Panmure Gordon
One New Change
London
EC4M 9AF

Financial PR and IR

Alma PR
71–73 Carter Lane
London
EC4V 5EQ

Registrar
Link Group
10th Floor
Central Square
29 Wellington Street
Leeds
LS1 4DL

ADVISERS

Auditor

PricewaterhouseCoopers LLP
One Chamberlain Square
Birmingham
B3 3AX

Taxation advisers

Deloitte LLP
Four Brindleyplace
Birmingham
B1 2HZ

Principal bankers

Barclays Bank PLC
PO Box 3333
One Snowhill
Snow Hill
Queensway
Birmingham
B3 2WN

HSBC Bank Plc
Level 6, Metropolitan House
CBX 3
321 Avebury Boulevard
Milton Keynes
MK9 2GA

Bank of Ireland
26 Cross Street
Manchester
M2 7AF

Crédit Industriel et Commercial
CIC London Branch
Finsbury Circus House
15 Finsbury Circus
London
EC2M 7EB

196

Headlam Group PLC  Annual Report & Accounts 2021

NOTESH

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1

Headlam Group Plc
PO Box 1
Gorsey Lane
Coleshill
Birmingham
B46 1LW
UK

Tel: 01675 433 000 
Fax: 01675 433 030
Email: headlamgroup@headlam.com 
Sat Nav: B46 1JU

www.headlam.com

Company number: 00460129