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Inchcape

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FY2002 Annual Report · Inchcape
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International
Automotive
Services
Group

Annual report and accounts 2002

Contents
02

Chairman’s statement
A summary of the year’s achievements and 
future growth opportunities

04

Chief Executive’s review
An outline of our strategy and the investments 
made this year

06

Operational review
A detailed look at our operating performance by 
core market

An international automotive services group

Partnering

Inchcape, as an international automotive services
group, provides quality representation for its selected
manufacturer partners, a choice of channels to market
and products for its retail customers and a range 
of business services for its corporate customers.
Operations are focused on the UK, Greece, Belgium,
Australia, Hong Kong and Singapore. Inchcape’s
activities include exclusive Import, Distribution and
Retail, Business Services, automotive E-commerce
and Financial Services.

Our key manufacturer
partners are Toyota/Lexus,
Subaru, Ferrari/Maserati,
BMW and the Premier
Automotive Group of Ford.

Far reaching

United Kingdom
Inchcape offers a choice of products and
channels to market and increasingly a range
of Business Services, including logistics,
refurbishment and re-marketing, to
corporate customers. In UK Retail we 
are becoming more aligned to a number 
of selected specialist manufacturers
including BMW, Toyota/Lexus, the 
Premier Automotive Group of Ford (PAG),
Mercedes-Benz and Audi. In Business
Services we refurbish c. 90,000 nearly 
new cars per annum and carry out over 
500,000 transport movements on behalf 
of our customers.

Greece
Inchcape has been the Importer and
Distributor in Greece for Toyota since 
1987, now selling around 30,000 units per
annum. We also provide a range of financial
products to the Toyota retail customer
through our relationship with EFG Eurobank
Ergasias, one of the leading banks in
Greece. In addition we retail Toyota/Lexus
vehicles in Athens and Salonica. We are in
the process of expanding our Retail reach.
Our Greek operation also holds 
the Toyota distribution rights for Bulgaria,
Romania and Macedonia.

Belgium
Our Import and Distribution business in
Belgium for Toyota/Lexus has been part of
the Group since 1979. We sell over 25,000
cars per annum through a mainly independent
network of some 130 dealerships. The Belgian
market is dominated by diesel products,
which represent c. 64.0% of the market.
We also import and retail Ferrari/Maserati
vehicles in Belgium. 

Australia
We have been the Subaru Importer and
Distributor in Australia for over ten years
and are now also the sole retailer for 
Subaru in Melbourne, a territory which
represents some 20.0% of the Australian
market. Our facilities include our flagship
site at Subaru Docklands where the brand
experience is fully demonstrated. This is 
the world’s largest Subaru dealership.

In Sydney we exclusively retail VW and

Jaguar through six dealerships and have
long term contracts with those manufacturers.
We also represent Volvo and Subaru in the
greater Sydney area. In total this business sells
over 5,000 new and used cars per annum.

Hong Kong
In Hong Kong we are the exclusive Importer
and Retailer for Toyota/Lexus, Hino, Jaguar,
Mazda and Peugeot. Combined, these
franchises regularly achieve over 40.0% 
of the market. Our Crown Motors business
has held the Toyota franchise since 1966
and Toyota has been market leader for 
over twelve years.

We also own 50.0% of Inchroy, 
a joint venture with Bank of America, 
a market leader in the provision of automotive
financial services.

We were awarded the Daihatsu
franchise for this market with effect from
January 2003.

Singapore
We exclusively Import and Retail for
Toyota/Lexus and Suzuki in Singapore.
Inchcape’s market share in this territory
comfortably exceeds 20.0%. We have 
held the Toyota franchise since 1967. 
In this market we have to purchase, 
on the customers behalf, a Certificate of
Entitlement (COE) from the Government 
in order to buy a new vehicle. Automotive
retailers have to bid for them on a
fortnightly basis.

01

This is Inchcape

12

Financial review
An overview of the key accounting and financial
matters impacting the Group

16
Inchcape in the community
18 Environment, health and safety
20  Board of Directors
22 Directors’ report
26 Board report on remuneration
32 Directors’ responsibilities
33 Report of the Auditors
34

Financial statements

Focused

Performance

Import, distribution and retail
In all of our markets we import and distribute
vehicles on behalf of our key manufacturer partners.
We are responsible for the retail network, model
range, specification, price positioning, marketing
strategy and the provision of an aftersales infrastructure.

In markets such as Hong Kong and Singapore,
we also exclusively retail all the vehicles we import
thus removing the distinction between the importer
and retailer. Whilst this unified approach is best
suited to city state markets it is also applicable 
in markets like Greece and Australia, as the local
market size and structure of cities like Athens and
Melbourne supports such a model. This results in 
a lower cost base, more effective marketing spend
and a shorter order to delivery cycle. The business
can also offer customers a wider choice of used
cars and take advantage of back office synergies.

UK Retail
The structure of the UK retail industry is changing,
driven by the need to have a more efficient supply
chain and recent European Block Exemption
legislation.

The new model will benefit from greater focus

on fewer brands with more geographic concentration.
We aim to represent between 5.0% and 10.0% 
of our Original Equipment Manufacturer (OEM)
partners’ national sales volumes in concentrated
market areas.

Financial services
This business segment encompasses financial
services joint ventures, which provide retail finance
to our customers as well as our UK Leasing 
and Fleet Solutions businesses. Through these
businesses we offer corporate customers a choice
of contract hire, fleet management or personal
leasing arrangements.

Business services*
Our strategy is to create a scale business in 
logistics and refurbishment.

Eurofleet provides specialist expertise in vehicle
preparation, refurbishment and transport logistics to
vehicle manufacturers and rental and fleet operators.
Through two businesses set up in 2002 we
offer fleet management and re-marketing services
principally to vehicle manufacturers.

Business Services is a significant growth
opportunity for Inchcape. The building blocks are 
in place in the UK and we are now starting to 
focus on the major markets in Continental Europe
as manufacturers seek pan European solutions.

*Included within Import, distribution and retail segment

+13.1%

Operating profit before goodwill
amortisation (see note 1b) rose by 
13.1% to £117.2m
Profits rose in the UK, Greece, Belgium,
Australia and Singapore. 

+31.1%

Headline (before goodwill amortisation
and exceptional items) earnings 
per share* rose by 31.1% to 104.5p
Strong profit growth, aided by a reduced 
tax rate and a lower minority interest charge,
contributed to this excellent performance.
The lower minority charge results from 
the purchase of the minority holding in
Inchcape Motors Ltd, Singapore.

Since 1999 Headline earnings per

share have risen by 71.0%.
*See note 9.

61.1

48.4

79.7

104.5

1999

2000

2001

2002

Headline earnings per share (p)

104.5p

+14.8%

Dividend per share rose by 14.8% 
to 31.0p
This year the dividend has increased 
from 27.0p to 31.0p. Since becoming a 
pure automotive services group in 1999 
the ordinary dividend has risen over 
47.0% from 21.0p per share to 31.0p.

31.0

27.0

22.0

2000

2001

2002

21.0

1999

Ordinary dividend per share price (p)

31.0p

Inchcape plc Annual report 2002

02

Chairman’s statement from Sir John Egan

Inchcape has again produced an

outstanding set of results. Despite
challenging conditions in some of our 
core markets, operating profit before
goodwill amortisation (see note 1b) rose 
by 13.1% whilst Headline profit before 
tax (before goodwill amortisation and
exceptional items) was up 12.4% 
(see note 9). Headline earnings per share, 
of 104.5p, increased by 31.1% compared 
to 2001. Operating cash flow in 2002 
was strong at £163.9m and the Group
remained ungeared at the year end.

All this is testament to the quality of 
our businesses in our six core markets where
we have strong manufacturer partnerships
and excellent market positions. The results
support the strategic steps taken over the
last three years to focus on these businesses
and relationships. Furthermore our confidence
that, overall, the Group will be further
strengthened following the recent changes
to the European Block Exemption legislation
supports our strategy going forward.

“Inchcape has again produced an outstanding 
set of results… All this is testament to the quality 
of our businesses in our six core markets where we
have strong manufacturer partnerships and excellent
market positions.”

Acquisitions and disposals
During the year £89.7m was spent on
acquisitions and settling claims mainly arising
from the sale of Intertek Testing Services Ltd
(£14.9m). The largest acquisition was the
purchase of the minority holding (c. 36.7%) in
our quoted Singaporean subsidiary, Inchcape
Motors Ltd (IML), in May 2002 (£63.1m). 
The company was delisted on 3 July 2002.
The acquisition of a number of dealerships 
in the UK made up the balance and included 
a Mercedes-Benz market area, covering Oxford,
Stratford-upon-Avon, Coventry and Banbury.

No disposals of any significance were
made in the period although there are still
certain non-core businesses to be sold
within our portfolio.

Financial performance
Operating profit rose 9.6% whilst

operating profit before goodwill amortisation,
of £5.6m, rose by 13.1% to £117.2m.
Headline profit before tax was £112.1m, 
up 12.4% on last year, with Headline
earnings per share rising 31.1% to 104.5p.
Profit before tax was £108.6m.

Operating cash flow in the period was

£163.9m. Despite spending £89.7m on
acquisitions and settling claims, there was 
a cash outflow of only £0.9m. Year end net
cash was £16.6m.

Balance sheet strength
We became a pure automotive services
group in 1999 and since then our business has
demonstrated strong cash flow characteristics
resulting in an ungeared balance sheet. This
is despite an increasing dividend, the return of
£45.0m to our shareholders through a share
buy back in 2001 and continued investment
in our businesses.

The Group is therefore well placed to

fund its strategic development programme,
which will focus on further growth with our
key partners. Although broadly based the
programme will encompass continued
investment in our Retail activities in the UK,
Greece and Australia and further expansion
of Business Services in the UK and,
ultimately, Continental Europe. At a later
stage we envisage investing in China with
our key manufacturer partners.

Given these intentions, a further return

of capital to shareholders is not currently
considered appropriate. However, the
Board’s policy in this regard remains clear
and consistent; if available funds are not
required for investment purposes we 
will make additional returns of capital 
to shareholders.

Dividend
The Board follows a progressive
dividend policy and since becoming a pure
automotive services group in 1999 the
dividend has been increased each year. 
The Board therefore recommends the
payment of a final ordinary dividend of 
21.0p (2001 – 18.2p) giving a total dividend
for the year of 31.0p (2001 – 27.0p). This is 
an increase of 14.8% and means that the
ordinary dividend has risen over 47.0% since
1999. The dividend is covered 3.4 times by
Headline earnings per share.

Inchcape management and employees
I would like to congratulate the

management team on delivering yet another
set of impressive results in what are challenging
times for the world economy.

On behalf of the Board I must also thank
the employees of Inchcape for all their efforts
and loyalty throughout the year. Their contribution
to the changes that have taken place at
Inchcape should not be underestimated.

Inchcape plc Annual report 2002

Board changes
I am delighted to welcome Graeme

Potts to Inchcape. He joined the Board on
10 September 2002 as Managing Director
for Inchcape UK and Europe having previously
held the positions of Group Managing
Director of RAC Motoring Services and, 
prior to that, Chief Executive of Reg Vardy plc.
Graeme brings with him a wealth of motor
retail and business services experience from
which the Group will undoubtedly benefit.

Current trading and prospects
The UK car market for 2003 is forecast

at 2.38m units, a reduction from 2002 but
still the third highest market ever recorded.
In UK Retail we will see the benefits of the
full year operation of our new Mercedes-
Benz market area. Business Services should
continue the gradual improvement seen in
the second half of 2002. A cost reduction
programme, undertaken during the last year, 
will result in improved performances from
our Leasing and alternate channels to market
businesses. Overall the recovery seen in 2002
in the UK is expected to continue despite
our estimate that the 2003 pension charge
will increase by around £3.0m to £4.0m.

In Greece and Belgium our Toyota
businesses will benefit from improved
supply of the new Corolla, the launch of the
new Avensis and the much improved diesel
variants in Belgium, which should offset the
projected market declines.

Australia will benefit from a full year’s
contribution from our Subaru business in
Melbourne.

03

Recovery in the Hong Kong market is
not expected in the short term, however, 
our actions to reduce costs during 2002 should
result in yet another robust performance
from this business. 

The market should continue to grow 

in Singapore helping offset any margin
pressure from competitors’ new product
introductions. 

The excellent strategic progress made

in recent years, the strength of our OEM
partnerships and the robust operational 
base that has been established demonstrate
that this is a high quality cash generative
business. We are well placed to exploit
changes arising in our industry and 2003
should show further progress for Inchcape. 

.

Sir John Egan 
Chairman
3 March 2003

Achievement

Group financial performance
With an increase in Headline profit before tax
(before goodwill amortisation and exceptional
items) of 12.4% and Headline earnings per share
up 31.1%, this year’s result has yet again been
outstanding.

Our performance over the last three years has
seen us win the ‘European Automotive Shareholder
Value Award’ presented by PricewaterhouseCoopers,
in conjunction with Automotive News Europe. 
This award recognises the highest total
shareholder return for automotive vehicle retail
distributors over a three year period.

Investing in the brands 
Sustaining excellent performances and strong
market positions requires investment and in 
the year the Group invested in new facilities 
in Greece, Australia, Singapore and the UK. 
These investments will help enhance the quality 
of our businesses and drive growth for the future.

Manufacturer relationships
The strength of our manufacturer relationships is
very important to the Group. During the year we
enhanced our relationship with Toyota by taking 
full ownership of IML in Singapore. We also
expanded our relationship with Mercedes-Benz 
in the UK through the award of a large market area
and in Australia we completed the development 
of our Melbourne project, Subaru Docklands. 

Our relationships have longevity and strength

and this gives us the confidence that, overall, 
the Group will benefit from the recent changes 
to European Block Exemption.

Market success
In Hong Kong, Singapore and Greece we achieved
overall market leadership in 2002. As a result these
businesses were awarded the prestigious ‘Toyota
Triple Crown Award’. This accolade is presented 
for overall market leadership and leadership in the
passenger car and light commercial vehicle segments.
Crown Motors, our exclusive Toyota/Lexus
retailer in Hong Kong, has won this award for eleven
consecutive years and is the only company in the
world to have done so.

Inchcape plc Annual report 2002

04

Chief Executive’s review from Peter Johnson

“The revised European Block Exemption legislation
has turned out much as predicted and the opportunities
for large, well financed groups to invest further with
their chosen OEM partners are considerable.”

We have had another successful year
and have come a long way since Inchcape
became a pure automotive services group 
in mid 1999.

Our overseas businesses now have many

common characteristics; long term stable
relationships with quality Original Equipment
Manufacturer (OEM) partners, market
leading sales performances and outstanding
aftersales returns delivered by the highest
quality management.

In addition the success of our integrated

Distribution and Retail business model in
Hong Kong and Singapore has provided 
a template for our investments in Greece 
and Australia.

It is in the UK market where Inchcape

now has both its greatest challenges and
opportunities. Much of our earlier investment
in Retail, Business Services and alternative
sales channels will start to deliver growth
allied to improved margins. Graeme Potts’
arrival has strengthened our UK management
team. Our balance sheet strength will 
allow us to act rapidly should suitable 
growth opportunities arise in either Retail 
or Business Services.

Changes in the European Block

Exemption legislation have required all OEMs
to terminate their existing agreements with
distributors and dealers. The revised legislation
has turned out much as we predicted and
the opportunities for large, well financed
groups to invest further with their chosen
OEM partners are considerable. Many
OEMs have used the revised legislation to
revisit existing agreements with their current
retail partners and most now see fewer but
much larger scale relationships as the way
forward. We are in discussion with our key
OEM partners in the UK and envisage a
positive outcome, overall, for the Group.

Our investment in logistics, re-marketing

and refurbishment through the acquisition 
of Eurofleet Ltd is an important strategic
move. OEMs are constantly seeking, from
well funded and professionally managed
companies, new and innovative ways 
to drive cost out of the supply chain. 
Our Business Services operations can
successfully address this need.

We remain confident of leveraging 
the Business Services infrastructure into
Continental European markets within the
next two years. We see particular opportunities
for our integrated logistics and re-marketing
service in France and Germany, as OEMs
continue to seek pan European solutions
and partners.

As the problems of over capacity and
inadequate returns continue to affect the
OEMs, the key to gaining a competitive
advantage will arise not only from delivering
lower costs through greater efficiency, 
but increasingly through ever higher levels 
of customer satisfaction driven by brand
strength, excellent products and outstanding
levels of service. It is here Inchcape offers 
an unrivalled track record to its OEM partners.

Inchcape plc Annual report 2002

05

Investment

Ferrari investment in the UK
During 2002 we opened the largest Ferrari/Maserati
service centre in the world. This all-new, purpose-
built facility in Surrey is dedicated to providing
outstanding service to owners of both contemporary
models as well as classic Ferraris and Maseratis. 
It is the only authorised service point in the UK
equipped to service the F40, F50 and the brand
new Enzo model.

Our strategy with Ferrari/Maserati is 
to extend our Retail reach. In the year we
opened a new service workshop in Surrey
doubling capacity.

In the UK our key retail partners are
BMW and Toyota/Lexus and we will seek
further growth with these manufacturers. 
In addition our relationship with the Premier
Automotive Group of Ford is set to expand.
We aim to represent between 5.0% and 10.0%
of our key partners’ national sales volumes.
We will further leverage our OEM
relationships and the drive into Retail and
Business Services will be accelerated with
special emphasis on UK market opportunities.
I look to the future with confidence. 
There are challenges ahead but we have
built a strong platform and will continue 
to move forward.

Peter Johnson 
Group Chief Executive
3 March 2003 

New service centre in Singapore
The provision of excellent aftersales is critical for
customer satisfaction and is an important driver of
profits in Singapore. During the year we invested
£0.9m in a new service centre increasing the
number of service bays by 30 to 202, an increase
of over 17.0%.

OEM relationships across all our marques
have been an important factor in our success.
Our most extensive relationship is with
Toyota with whom we continue to grow. 
In 2002 we achieved market leadership in 
all markets where we represent the brand,
with the exception of Belgium where we
increased market share from 3.9% to 5.1%. 

Toyota’s new model programme
continues to gather pace and following 
the successful launch in Europe of the
Corolla, the new Avensis will be launched 
in mid 2003.

We strengthened our partnership 

in 2002 by further investing in the Toyota
brand with a complete refurbishment of our
facilities in Singapore, which will result in a
significant increase in our aftersales capacity.
In the UK we continue to invest and remain
the largest Toyota/Lexus dealer. In Greece
we moved into new retail premises in Athens
and have further invested in Salonica, 
the second largest market. 

We continue to look at expanding from

our core markets into adjacent territories. 
As an example, we have recently invested 
in new Toyota sales and service facilities 
in Sofia, Bulgaria. We are also examining
opportunities in China, a country which 
will ultimately be the largest single growth
market in Asia. 

Maintaining and enhancing brand strength

through investment has been a key focus 
of our strategy across the whole Group. 
In 2002 we made a significant investment 
in our Subaru relationship with our new
state-of-the-art facility in Melbourne, which 
is expected to retail in excess of 5,000 new
and used vehicles in 2003. Our 3.4% market
share is the highest for the Subaru brand in
any major market outside Japan.

Retail investment in Greece
As part of the ongoing redevelopment of our 
Retail business in Greece, which includes further
upgrading and improving the services offered 
to our customers, Toyota Hellas in Athens has
consolidated their three small dealerships into 
a single prime site located on one of the most
prestigious roads in the city.

Since opening in August 2002 the business,

which incorporates the Lexus franchise, has 
seen an increase in both showroom visits and
customer orders.

Inchcape plc Annual report 2002

06

Operational review

This section provides a summary of the performance

of our core markets. Group operating profit before
goodwill amortisation, of £5.6m, rose by £13.6m to
£117.2m. Profits increased in the UK, Greece, Belgium,
Australia and Singapore.

2001 103.6

2002 117.2

Operating profit before 
goodwill amortisation £m

£117.2m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

2002

111.6
5.6

2001

101.8
1.8

117.2

103.6

We operate in the following core markets:
United Kingdom
Greece
Belgium
Singapore
Hong Kong
Australia

United Kingdom

2001 14.9

2002 18.6

Operating profit before 
goodwill amortisation £m

£18.6m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

Contribution to
Group turnover

36.4%

Key manufacturing partners

2002

2001

14.3
4.3

13.7
1.2

18.6

14.9

Inchcape plc Annual report 2002

The new car market in the UK reached 

a record level in 2002 for the second
consecutive year, increasing by 4.3% to
2.6m units, fuelled by low interest rates 
and new vehicle price reductions. Inchcape’s
new car retail volumes performed ahead of
the market growing 13.5%. BMW, Toyota/
Lexus, the Premier Automotive Group of
Ford (PAG), Mercedes-Benz and Audi, our
key Original Equipment Manufacturer (OEM)
partners, all performed well. 

Retail profits grew by 7.2% in 2002. 
The full year effect of the acquisition of the
Bates Motor Group Ltd in September last
year was a significant factor in this. In total,
profits from our acquisitions more than
offset the impact of any loss of profits 
from dealerships disposed of in the period.
Financial Services’ profits (included in the
Financial Services’ results) of £0.5m were
generated by our UK Retail operations. 
Our Leasing business experienced 
a disappointing year. We have, however,
restructured the business at a cost of £1.6m
integrating our operations with Inchcape
Fleet Solutions. This amalgamation will
generate significant economies of scale and
will achieve a payback in under two years.
In Business Services, Eurofleet’s

turnover increased 10.9% in a difficult market.
Margins suffered as a result of a very
competitive daily rental sector and higher
costs, such as insurance. 

However, we remain confident that this
business is capable of both top line revenue
growth and improved margins. In particular
our range of new products and services
continue to develop well. Our ‘Inspect and
Collect’ business showed rapid growth as
leasing companies took advantage of our
new systems, which enabled them to
charge immediately and accurately their
customers for damage done to vehicles. 

Our Fleet Management and 
Re-marketing businesses commenced
trading in January 2002 incurring start-up
losses in line with expectations. 

Losses in Autobytel UK fell significantly

in the period and for the forseeable future
this business is expected to operate at close 
to breakeven. A new contract was signed
with Autobytel.com in the period, extending
our agreement through to 2027. 

In December 2001 we launched a new

venture with the AA to sell new and used
cars direct to the public. We have recently
refocused the business on AA customers
and reduced costs by sharing back office
functions with Autobytel UK. We expect 
the business to breakeven in 2003. 
Investment in prior years in the 
Maserati brand is now beginning to bear
fruit. The launch of the Maserati Coupé 
and Spyder Convertible, and the continued
strong performance by Ferrari, increased
profitability by 14.5% during the year.

Mercedes-Benz market 
area awarded
In June 2002 we were awarded a
significant Mercedes-Benz market
area covering Oxford, Stratford-
upon-Avon, Coventry and Banbury.
This was part of their Market 
Area Concept strategy whereby 
a number of selected partners
represent the brand in ‘super’
territories up to six times larger
than a conventional dealership
territory. We have already invested
£5.9m in this market area and look
to increase this to c. £10.0m partly
as a result of the development of 
a purpose built facility in Oxford.

07

Business services 
innovation – 
‘Inspect and Collect’
Innovative services such as 
‘Inspect and Collect’ enable 
our Business Services operation,
Eurofleet, to broaden its revenue 
base. Our qualified inspectors 
examine a vehicle and via a 
hand held terminal immediately 
report the information back to 
a central database. This allows 
leasing companies to bill
accurately their customers for
damage done to their vehicles. 

Inchcape plc Annual report 2002

08

Operational review continued

Greece/Belgium

2001 13.0

2002 19.8

Operating profit before 
goodwill amortisation £m

£19.8m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

Contribution to
Group turnover

20.0%

Key manufacturing partners

In Belgium the total car market declined

by 6.0% despite the boost of the 2002
Brussels Motor Show. Toyota, however,
increased sales by 23.3% thus significantly
improving its market share as it benefited
from the successful launch of the new
Corolla and the introduction of new diesel
variants on the Yaris and RAV4. In the diesel
sector Toyota’s market share rose from 
2.3% to 4.0%. Profits increased by £3.4m
on last year despite a one off charge of
£4.4m to cover the cost of implementing
new European Block Exemption contracts
throughout the dealer network. 

The new Corolla was also well received
in Greece. Despite a 4.5% fall in the market
Toyota increased its share to 9.7% and
achieved market leadership, an excellent
performance in a challenging market. 
Unit sales were up 4.7% and this, together
with the continued strong performance 
in our ancillary businesses, resulted in an
increased level of profitability. We continue
to invest in our Balkans businesses, 
which are moving into profit as sales
volumes grow.

2002

2001

19.5
0.3

12.7
0.3

19.8

13.0

New showroom and
service facilities in Bulgaria
Our Toyota operation in Bulgaria
moved into new premises. 
The 3,800 square metre facility 
is located on the main highway in
Sofia thus providing superb visibility
and access for this developing
business, which retails c. 700
units per annum. These new,
modern premises include a
showroom, with a capacity 
for twelve cars, and a service
centre with fifteen work bays. 

New Corolla launch 
in Europe
The new Corolla was launched 
in Greece and Belgium in January
2002 and was showcased 
at the Brussels Motor Show. 
It was a success in both markets,
particularly in Belgium where 
new diesel derivatives increased
market appeal.

Inchcape plc Annual report 2002

“Subaru Australia had yet another excellent year...
This was our sixth consecutive year of record sales.”

Subaru Australia had yet another
excellent year. The market increased by
some 6.7% whilst Subaru achieved a sales
record of 28,112 units. This was our sixth
consecutive year of record sales while our
market share of 3.4% was the largest of 
any major market outside Japan. This sales
performance, allied to improved margins,
resulted in strong profit growth.

During 2002 the Subaru Melbourne

project was effectively completed and we
are now the sole retailer of Subaru products
in Melbourne, an area which represents
some 20.0% of the Australian market. 
In addition to the state-of-the-art Docklands
facility, we operate through three full sales
and service dealerships and two service-only
sites. We retailed over 2,000 new and used
cars in the year and this should rise to in
excess of 5,000 in 2003 when the full profit
impact of this major new investment will
begin to be seen.

In Sydney our Retail operations failed 

to improve their returns. VW, one of our
OEM partners in the market, suffered a
12.5% national volume decline. This was
partially offset by our other key franchise,
Jaguar, which benefited from the launch 
of the X-Type.

In New Zealand our Subaru market

share and profits improved marginally.

Australia/New Zealand

2002

2001

17.4
0.5

12.8
0.3

17.9

13.1

2001 13.1

2002 17.9

Operating profit before 
goodwill amortisation £m

£17.9m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

Contribution to
Group turnover

13.1%

Key manufacturing partners

Sydney Retail growth
We are continuing the
development of our Sydney
Retail business with an ongoing
dealership refurbishment
programme. We exclusively
Retail VW and Jaguar in Sydney,
and also represent Volvo and
Subaru. With these marques
combined, our Sydney Retail
business sold over 5,000 new
and used cars in 2002, an
increase of 17.6% from 2001. 

09

Subaru Docklands
development
In May 2002 we opened our
flagship site, Subaru Docklands,
the largest Subaru dealership in the
world. The 22,000 square metre
site in Melbourne, a city that
represents some 20.0% of the
Australian market, features exciting
driving related activities designed
to demonstrate Subaru’s unique 
All-Wheel Drive appeal. Much is
expected from this substantial new
business, which will ultimately sell
over 6,000 new and used cars
per annum.

Inchcape plc Annual report 2002

The Hong Kong market, excluding taxis,
fell by 8.9% to 31,693 units, its lowest level
for over twelve years. The taxi market fell
significantly as the programme to change
the taxi fleet from diesel to liquefied
petroleum gas (LPG) neared completion.

However, our operating profit was 
still an impressive £31.3m and our trading
margin remains over 10.0%. This resilient
performance was primarily driven by our
Toyota/Lexus business, which (excluding
taxis) increased market share from 26.0% 
to 28.4%. Margins held up well considering
the economic conditions, and aftersales
continue to be an important profit generator.
The Mazda franchise, which had a
difficult year, will benefit from the introduction
of its new volume product, the Mazda 3,
scheduled for late 2003. Actions have 
been taken to reduce the cost base of this
business by further integrating back office
activities across all our franchises and this
will bring benefits in 2003.

Profits from our Financial Services 

joint venture, Inchroy, fell primarily as 
a result of tighter interest rate spreads, 
but still contributed some £6.2m.

2002

2001

31.3
–

48.9
–

31.3

48.9

Lexus Club success
The Lexus Club was 
established in Hong Kong three
years ago and is an exclusive
free-membership club for 
Lexus owners. With currently
more than 1,500 members, 
the Lexus Club provides a broad
range of activities throughout 
the year including the highly
popular ‘Lexus Golf Days’ and 
is strongly focused on customer
retention programmes. 

10

Operational review continued

Hong Kong

2001 48.9

2002 31.3

Operating profit before 
goodwill amortisation £m

£31.3m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

Contribution to
Group turnover

8.6%

Key manufacturing partners

Award of Daihatsu
franchise
Our business in Hong Kong,
Crown Motors Ltd, expanded
their operations in January 
2003 to become the exclusive
distributor of Daihatsu in Hong
Kong. This is in addition to their 
current Toyota/Lexus and Hino
representation. With a total of
three showrooms, this business
will eventually sell in excess 
of 1,000 vehicles per year.

Inchcape plc Annual report 2002

11

“In market share terms Toyota/Lexus had an
excellent year increasing penetration from 21.3% 
to 26.7%”

Singapore/Brunei

2001 19.2

2002 33.0

Operating profit before 
goodwill amortisation £m

£33.0m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

Contribution to
Group turnover 

13.8%

Key manufacturing partners

Singapore achieved a truly exceptional

result, with profits rising by 61.9%. This
was driven by a number of factors.
The market was down by 10.0% but this
was less than expected due to the release
of additional Certificates of Entitlement
(COE) in the fourth quarter of 2002.
Significantly, however, a change in the COE
bidding system improved the transparency
of the process allowing us to manage to a
greater extent the cost of acquiring COEs,
resulting in much improved gross margins.
In market share terms Toyota/Lexus
had an excellent year increasing penetration
from 21.3% to 26.7%, which resulted 
in Toyota regaining market leadership. 
The proportion of cars sold over 1.6 litres,
where the margins are better, has risen
from 10.2% to 31.6% and the success of
the new Toyota Camry has been key to this.

In 2002 our main Toyota/Lexus

showroom was renovated and we opened
a new service centre increasing our aftersales
capacity by over 17.0%.

In Brunei tax cuts resulted in the market

more than doubling. Our Toyota business
increased market share to 21.7%, and we
retained market leadership whilst increasing
profits significantly.

2002

2001

32.5
0.5

19.2
–

33.0

19.2

Toyota Triple Crown Award
The award is presented to the
business that achieves leadership
in the passenger car and light
commercial vehicle segments, 
and overall market leadership in the
markets where Toyota is present.
Following a year of outstanding
results, our operation in Singapore,
Borneo Motors, was awarded 
this honour. This was of particular
significance for Inchcape in 2002 as
our businesses in Greece and Hong
Kong also received this accolade.

The impact of 
the new Camry 
An important factor in the excellent
performance of Singapore was 
the success of the new Camry. 
A new model with a wider range 
of derivatives was launched at the
beginning of 2002. This allied to
competitive pricing and effective
marketing programmes enabled
the new model to be received with
exceptional success. Sales increased
to almost 3,000 units in 2002.

Other

2001 5.9

2002 10.5

Operating profit before 
goodwill amortisation £m

£10.5m

Operating profit
Goodwill amortisation
Operating profit before
goodwill amortisation

Contribution to
Group turnover 

8.1%

2002

2001

10.5
–

10.5

5.9
–

5.9

Operating profits in our Toyota business in
Ethiopia were higher than last year. Mazda Finland
returned to profit whilst BMW in Chile and Peru
again made encouraging contributions.

In 2001 we provided £2.5m against our
investment in the US listed Autobytel.com.

Central costs
£(13.9)m 2002, £(14.9)m 2001

Central costs benefited from headcount
reductions in 2001. However, costs were higher
than expected due to the need to make a provision 
of £2.9m relating to an empty leasehold property.
We are, however, taking steps to recover the costs
being incurred. Any further disclosure could
prejudice these actions.

Discontinued businesses
£nil 2002, £3.5m 2001

There were no discontinued businesses 
in 2002. The £3.5m of profits generated in 2001
primarily related to IRB in Brunei and Peugeot 
in Australia/New Zealand.  

Inchcape plc Annual report 2002

12

Financial review from Alan Ferguson

“The Group’s operating profit before goodwill
amortisation has increased from £103.6m in 2001 
to £117.2m in 2002.”

The trading results of the businesses
are explained in the Chairman’s statement
and the Operational review. This review 
gives further information on accounting 
and financial matters.

Financial reporting and 
accounting standards
The principal accounting policies used

by the Group are shown on pages 38 and 39
of the Financial statements.

The Group has adopted FRS 19
Deferred Tax with effect from 1 January
2002. Deferred tax is now stated on a full
provision basis. A prior period adjustment
reducing the net assets by £4.2m has been
made to reflect the change in basis of
accounting. The comparatives in the profit
and loss account and balance sheet have
been restated accordingly. 

Results
The Group’s operating profit before

goodwill amortisation has increased 
from £103.6m in 2001 to £117.2m in 2002.
The 2001 operating profit included £3.5m
relating to discontinued businesses, 
and therefore the underlying continuing
operating profit in 2002 has shown 
strong growth from £100.1m to £117.2m.
This reflected a combination of growth in
existing operations, particularly Singapore, 
a full year’s contribution from the 
Bates Motor Group Ltd (Bates Group) 
and Eurofleet Ltd (Eurofleet) acquisitions,
partially offset by a reduction in Hong Kong
due to much reduced taxi sales.

Pensions The Accounting Standards

Board has extended the transitional
arrangements for the implementation of 
FRS 17 Retirement Benefits. The Group has
continued to account for the cost of its defined
benefit pension scheme, in the profit and loss
account, under SSAP 24  Accounting for Pension
Costs whilst disclosing FRS 17 information 
in note 4b of the Financial statements.

The Group operates a number of defined

benefit schemes, principally in the UK and
Hong Kong. The latest actuarial valuation 
of the UK schemes was at 31 March 2000
and showed material surplus assets over
liabilities. In accordance with SSAP 24 this
surplus is currently being amortised over the
members’ estimated remaining working life
reducing the Group’s pension cost.

All pension and post retirement health
care plans have been actuarially reviewed 
at 31 December 2002 under the FRS 17
methodology. This shows a net deficit of
£53.2m compared to a net surplus of £5.7m
at 31 December 2001. This reflects the poor
performance of equity markets during the
year and lower bond rates, which increases
the quantum of the pension liability. 

A triennial valuation of the Group’s UK

defined benefit schemes will be undertaken
in April 2003 upon which a revised SSAP 24
charge will be determined for the next three
years. As a result of the reduction in the
schemes’ net assets we estimate the 2003
pension charge to increase by around £3.0m
to £4.0m. 

Inchcape plc Annual report 2002

13

The Headline tax rate for the year
decreased from 29.4% in 2001 to 26.0% 
in 2002. The rate benefited from a reduction
in several statutory overseas’ tax rates,
lower unrelieved tax losses in the UK, partly
as a result of the acquisition of the Bates
Group and Eurofleet, and a one off benefit 
of 1.3% arising from the agreement of prior
year overseas tax computations. 

Minority interest Profit attributable to
minorities has decreased to £3.4m from £8.3m
in 2001. This is due to the non-recurrence of
a £1.5m exceptional profit on the sale of IRB,
the Financial Services subsidiary in Brunei 
in 2001 and the acquisition of the minority
shares in IML in May 2002. Prior to May
IML contributed £1.5m to the minority
interest charge.

Exchange rates Had the average rates 

in 2001 continued into 2002, both the Group’s
operating profit before goodwill amortisation
and Headline profit before tax would have
been £2.9m higher. This effect arose primarily
as a result of the weakening of the Singapore
dollar and Hong Kong dollar partially offset by
the strengthening of the Euro and Australian
dollar. Principal exchange rates are listed in
note 30 of the Financial statements.

Exceptional items The aggregate net
exceptional profit for the period was £2.1m.
This included a £0.8m profit on the disposal
of our 50.0% share of Inchcape Financial
Services Australia and a £3.0m provision
release due to settling a number of claims
arising from businesses sold prior to
Inchcape becoming a pure automotive
services group. This was partially offset 
by a £1.4m charge on the exit of some 
of our UK Retail dealerships.

Net interest The net interest charge 

for the year increased from £3.9m in 2001
to £5.1m in 2002. Of this, the subsidiary
interest charge increased from £2.5m in
2001 to £5.3m in 2002. This is as a result 
of the full year effect of the acquisitions of
the Bates Group and Eurofleet made in 2001, 
as well as the cost of funding the acquisition
of the minority shareholding in Inchcape
Motors Ltd (IML).

Joint venture and associates’ interest
improved from a £1.4m charge in 2001 to 
an income of £0.2m in 2002. This is due to
the acquisition in late 2001 of the remaining
shares in Eurofleet, previously a 49.0%
associate, and the sale of a number of
businesses by MCL Group Ltd, our 40.0%
associate, during 2001 and 2002.

Taxation Following the adoption of 
FRS 19, the Headline tax rate (before goodwill
amortisation and exceptional items) for the
year ended 31 December 2001 has been
restated on a full provision basis from 
28.8% to 29.4%. Further information on 
the restatement can be found in note 2 of 
the Financial statements.

Inchcape plc Annual report 2002

14

Financial review continued

Cash flow
The Group continues to manage its
working capital tightly and the cash generated
from operating activities was £163.9m, 
over 140.0% of operating profit.

The Group had net cash of £16.6m at 
31 December 2002 compared to £17.5m at
31 December 2001. This is despite spending
£89.7m on both acquisitions and the
settlement of claims mainly arising from the
sale of Intertek Testing Services Ltd (£14.9m).

Acquisitions and disposals
The largest acquisition in the year was
the purchase in May 2002 of the c. 36.7%
minority stake in IML for £63.1m including
costs. The Group continues to invest in its
specialist UK Retail business and in June 
the Group signed an agreement with
Mercedes-Benz to represent the brand in
Oxford, Stratford-upon-Avon, Coventry and
Banbury. Investment in this market area 
to date has been £5.9m.

In light of adverse changes in the
Australian tax treatment of foreign owned
financial services companies, the Group
disposed of its 50.0% interest in Inchcape
Financial Services Australia and has entered
into new commission based arrangements
with a local financial services provider. 

Capital expenditure 
Capital expenditure less disposal
proceeds was £23.6m. This was £4.2m
lower than the depreciation charge primarily
as a result of increased receipts from
property disposals in the UK.

Treasury management and policy
The centralised Group Treasury function
manages the key financial risks of the Group
encompassing funding and liquidity risk,
interest rate risk, counterparty risk and currency
risk. Group Treasury operates under Board
approved objectives and policies which
expressly forbid speculative transactions. 
The treasury function is subject to regular
internal audit.

Funding and liquidity risk
Group policy is to ensure that the funding

requirements forecast by the Group can 
be met within available committed facilities.
The Group’s principal committed facility
is a five year £250.0m revolving credit facility,
which was put in place in July 2002 with 
a syndicate of banks. This facility replaces a
£200.0m committed revolving credit facility,
which had a maturity date of March 2003,
and a US private placement for US$72.0m
(£43.5m), which matured on 31 May 2002. 
Loan notes totalling £19.3m were
redeemed during the year. Notes issued
in December 2000/2001 on the Eurofleet
acquisition, totalling £5.4m, were redeemed
in four tranches between March and
December 2002. A further £13.9m of notes
put in place for the Bates Group acquisition
in August 2001 were redeemed in
September 2002. At the year end Eurofleet
notes totalling £20.5m were outstanding,
maturing between 2003 and 2005.

In addition to the committed facilities

the Group has available uncommitted
borrowing lines made available by relationship
banks. These facilities are used for liquidity
management purposes. 

The Group’s cash and debt balances 

at the year end are set out below:

Cash and debt balances

£m

Euro
Hong Kong dollar
Singapore dollar
Australian dollar
Other
Total (other than sterling)
Total sterling
Total

Debt

(3.2)
(0.1)
(0.1)
–
(2.3)
(5.7)
(80.9)
(86.6)

Cash

24.5
4.4
40.6
3.2
19.4
92.1
11.1
103.2

Net

21.3
4.3
40.5
3.2
17.1
86.4
(69.8)
16.6

The Group’s principal borrowings are in
sterling. In addition to the £20.5m Eurofleet
notes, a further £40.0m was drawn on the
committed £250.0m revolving credit facility.
The principal cash deposits at the 
year end were in Singapore where cash is
held locally to support the requirement for
the purchase of Certificates of Entitlement
required for new car sales.

Interest rate risk
The Group’s interest rate policy has 
the objectives of minimising net interest
expense and the protection of the Group
from material adverse movements in
interest rates. To achieve these objectives
the policy throughout 2002 has been to
maintain the Group’s principal borrowings 
at floating rates reflecting both the low level
of gross debt and the expected continuance
of a benign interest rate environment.

The Board has approved the use of
interest rate swaps, forward rate agreements,
and options for interest rate hedging activities. 

Inchcape plc Annual report 2002

15

“The Group continues to manage its working capital
tightly and the cash generated from operating activities
was £163.9m, over 140.0% of operating profit.”

The Group has transactional currency
exposures mainly where purchases by an
operating unit are in currencies other than 
in that unit’s reporting currency. In many 
of our businesses, to remove this exposure,
local currency billing arrangements have been
put in place with our principals. For those
businesses that continue to be billed in foreign
currency, Group policy is that committed
transaction exposures are hedged into the
businesses’ reporting currency. Where possible
foreign exchange exposures will be matched
internally before being hedged externally.
Hedging instruments are approved by the
Board and are restricted to forward foreign
exchange contracts, currency options and
foreign exchange currency swaps. Foreign
exchange currency swaps are also used 
to hedge transaction exposures arising on
cross border Group loans.

Alan Ferguson
Group Finance Director
3 March 2003

Counterparty risk 
Cash deposits and other financial
instruments result in credit risk on the amount
due from counterparties. Limits are in place,
which reduce credit risk by stipulating the
aggregate amount and duration of exposure
to any one counterparty dependent upon 
the applicable credit rating. Credit ratings and
the appropriate limits are reviewed regularly. 

Currency risk
The Group faces currency risk on its net
assets and earnings, a significant proportion
of which are in currencies other than 
sterling. On translation into sterling, currency
movements can affect the Group balance sheet
and profit and loss account. Group policy is
to minimise balance sheet translation exposures,
where fiscally efficient, by financing working
capital requirements in local currency and
maximising the remittances of overseas
earnings into sterling.

The percentages of net assets by
currency at 31 December 2002 for the
Group are set out below:

Net assets by currency

Sterling
Euro
Hong Kong dollar
Singapore dollar
Other
Total

%

23.8
17.7
23.2
22.5
12.8
100.0

Progress

Cash generation 
Since becoming a pure automotive services 
group, we have moved from a net debt position 
of £149.0m to a net cash position of £16.6m. 
This is after returning c. £105.0m to shareholders 
and spending c. £150.0m on acquisitions.

17.5

16.6

(69.1)

(149.0)

1999

2000

2001

2002

Net (debt)/cash £m

Group Headline tax rate  
There has been a marked improvement in the
Group’s Headline tax rate since becoming a pure
automotive services group. The 1999 comparative
is excluded as it is distorted by the tax rate of
businesses sold.

33.2

29.4

26.0

2000

2001

2002

Group Headline tax rate %
Percentages restated in accordance with FRS 19

Inchcape plc Annual report 2002
Inchcape plc Annual report 2002

16

Inchcape in the community

“As a company with extensive international interests,
Inchcape firmly believes in supporting the many different
communities and cultures that our colleagues and
businesses operate within.”

Our other UK based businesses have
also taken part in many fundraising events 
in order to support a diverse number of
charities and employees have contributed
their personal time and energy to many local
initiatives. For example Inchcape Fleet
Solutions took part in the ‘Network BEN’
yachting challenge. BEN is the motor
industry benevolent fund, a charity that 
has been continually supported by Inchcape
throughout the UK. All the profits from the
day’s challenge including racing and leisure
sailing of three Inchcape sponsored yachts
were donated to BEN.

Inchcape Motors Australia has committed
a significant amount of resources to supporting
local charities including their continual
support for the Starlight Foundation, 
a charity that looks to brighten the lives 
of seriously ill children in Australia.

Fundraising activities for the Foundation
included a charity auction, which donated a
range of prizes, at the launch for the Subaru
Impreza in Sydney. This event raised a 
total of c. £7,000 for the Foundation. At the
Subaru 2002 Golf Day another auction was
held, which raised £7,220.

The Cadaques Orchestra, 
featured here, was the first
Spanish orchestra to take part 
in the Toyota Classics, which 
have been running for a total 
of thirteen years 

As a company with extensive international
interests, Inchcape firmly believes in supporting
the many different communities and cultures
that our colleagues and businesses operate
within. This is achieved by promoting
schemes at a local level for local people. 

We encourage our employees to involve
themselves in the issues, which affect their
local environment, and this provides their
community with much needed funds and
assistance and encourages a feeling of
involvement for all our staff.

At Head Office level we maintain that
philosophy by donating to one nominated
charity each year. In 2002 we supported
‘Youth At Risk’, a charity that over the last
decade has worked with hundreds of young
and underprivileged people in different regions
throughout the UK. Through various staff
events, such as charity fun runs, organised
during the year we have generated interest
and support for the cause.

BEN, the motors industry
benevolent fund, which supports
past and present employees of 
the industry in times of need

‘Youth at Risk’, the charity
supported by Inchcape head 
office in 2002, which works 
with underprivileged young 
adults in the UK

A cheque was presented 
to (left to right) John Budge,
Chairman of the Hong Chi
Association, at the Toyota Classics
concert by Betty Tung, first lady 
of Hong Kong, Yoshio Uesaka,
Executive Vice President of the
Toyota Motor Corporation and
William San, Deputy Managing
Director of Crown Motors Ltd

Inchcape plc Annual report 2002

17

Our businesses in Hong Kong and
Singapore contributed considerably to local
causes in 2002. Crown Motors Ltd (CML),
Hong Kong, and Borneo Motors, Singapore,
came together for the thirteenth Toyota
Classics, an event aimed to promote the 
arts and cultural exchanges throughout Asia.
In total over £34,000 was raised for the
Hong Chi Association, a charity that enables
mentally handicapped people to enjoy more
fulfilling lives, and c. £15,000 was raised 
for ‘Beyond Social Services’ in Singapore, 
a social support programme for families,
children and the elderly.

CML has created a community spirit
amongst their staff by actively promoting
fundraising and cultural awareness. At the
first ever Lexus Charity Golf day funds were
raised for the Chinese Literacy Foundation,
which aims to provide educational opportunities
for children in very poor areas of rural China. 

Our colleagues in Belgium, together

with Toyota, subsidised the purchase of
38 vehicles by the United Fund for Belgium.
This is a local charity, which aims to improve
the quality of life for underprivileged and
handicapped people in the country.

Toyota Hellas in Greece encouraged
staff to become involved in a number of
community projects. These included a
fundraising effort for children with special
needs, which involved the construction of 
a new building to house workshops for
these children. Toyota Hellas also donated 
a new Yaris to this cause.

Inchcape and its UK subsidiaries donated

£0.1m (2001 – £0.1m) during the year to
charitable causes. Total charitable donations
made by the Group world-wide during 2002
amounted to £0.2m (2001 – £0.1m).

Caring

The drive to raise money in the UK
Our staff at an Inchcape Retail dealership in the 
UK won the Beaujolais Run, a driving event, in 2002
for the third consecutive year. The course begins 
at the Brands Hatch circuit and finishes in Macon,
the heart of the Beaujolais region in France, and
requires competitors to drive the least amount 
of miles possible between the two destinations. 
The money raised, through drivers sponsorship,
amounted to over £4,000 and was donated to both
the Great Ormond Street Children’s Hospital and
Breast Cancer Care.

Hong Kong promote 
environmental awareness
Our Crown Motors business in Hong Kong organised
an event, which combined fundraising with 
the promotion of environmental improvement. 
In conjunction with a local environmental group,
Eco Action, a dolphin watch boat trip was
organised to see the magnificent Chinese white
dolphins in their natural habitat. The trip allowed
guests to hear about ‘green’ practices at Crown
Motors whilst learning about the issues affecting
the local marine conservation and what can be
done to preserve local cultural heritage. 

Inchcape plc Annual report 2002

18

Environment, health and safety

“Inchcape is committed to pursuing sound

environment, health and safety management policies
and practices throughout our business.”

• regularly review implementation 
of the Environment, Health and Safety
Policy across our businesses to assess
performance and set practical targets 
for improvement; and

• report as appropriate on the status 

of the environment, health and safety
performance within the businesses.

Implementation of the Policy is the
responsibility of the management within
each Group business, supported and
monitored by the Group Board. 

Common standards are applied to 

a wide range of environment, health and
safety matters, and compliance with local
statutory requirements is the minimum
standard we will accept. Where local standards
are below international good practice it 
is our policy to follow UK good practice.

A key element of our approach is the
operation of Environment, Health and Safety
Focus Groups at business unit level. These
Groups are responsible for improving the
environment, health and safety performance
through the development of local standards
and staff training. They are also responsible
for monitoring environment, health and
safety performance.

Our businesses carry out detailed 
half-yearly inspections. Copies of these
inspection reports and related action plans
are forwarded to the Group Risk Manager
who reports significant issues to the
Group’s Risk Committee.

The Group Risk Manager visited 117 

of our sites during the year, carrying out
environment, health and safety awareness
training, attending a number of Focus Group
meetings and performing site inspections.

Working with our partners
In an effort to further promote the
environmental achievements of
Toyota, our colleagues at Toyota
Hellas undertook a series of
activities during the launch of the
Prius. These were aimed at creating
awareness within the public 
and media regarding the Prius’
technology, which seeks to limit
the effects of vehicle pollution in
urban areas.

The promotion of the Prius 

as a brand that cares for the
environment helped achieve
concessions from the Greek
Government, which in turn 
created incentives for the Greek
consumer to purchase a Prius
instead of a ‘conventional’ car.
In conjunction with this
theme, Toyota Hellas was the
major sponsor of three conferences
on environmentally friendly
vehicles in collaboration with the
University of Economics of Athens
during 2002.

Monitoring and compliance
During the year our Retail
businesses across the UK installed
a web based management system
to enhance the control of their health
and safety standards. This system
provides senior management with
the latest legislation on environment,
health and safety matters and helps
them monitor their compliance.
The system is also able to record
the health and safety performances
of individual sites.

Inchcape is committed to pursuing

sound environment, health and safety
management policies and practices
throughout our business.

We recognise that, by providing
customers with access to leading products
and services, we can support the drive 
to improve our environment. We have also
sought to increase levels of health and
safety standards in the workplace.

It is the policy of Inchcape that we will:

• consider environment, health and
safety issues within existing and future
business activities through implementation
of appropriate policies and procedures;

• monitor and manage the

environment, health and safety impacts,
risks and opportunities for our businesses
for the benefit of employees, customers,
principals and local communities in which
we operate;

• promote awareness of the Environment,

Health and Safety Policy amongst
employees, customers and principals;

Inchcape plc Annual report 2002

Environmental research
Toyota Hellas, our Import and
Distribution business in Greece,
sponsored an environmental
research project at the Aristotelion
University of Thessaloniki. The
project investigated the impact
that combinations of plants and
trees can have on sound pollution
on different types of roads. The
overall aim was to identify new
ways of improving the quality of
life for people living and working 
in large, noisy cities.

As a result of this research,

the Government now permits
hybrid and electric vehicles to
circulate free of road tax in an
effort to encourage transport in 
the city that is friendlier to the
environment.

19

Award winning 
technology
During the year Inchcape Fleet
Solutions, our fleet management
business in the UK, received a
‘Green Apple’ Environment Award,
from the ‘Green Organisation’, 
for its ‘CO2 Driver’ online tool. 
This technology provides clients
with data enabling them to actively 
manage CO2 emissions from 
their fleet as well as helping them
to select more environmentally
friendly vehicles.

The Green Organisation 
is an independent, non-profit
environmental group dedicated 
to rewarding and promoting
environmental best paractice.

Inchcape plc Annual report 2002

20

Board of Directors

Notes:
(a) Member of the Audit Committee.
(b) Member of the Remuneration Committee.
(c) Member of the Nomination Committee.
*

Independent.

Ken Hanna is Chairman of the Audit Committee.

Hugh Norton is Chairman of the 
Remuneration Committee.

Sir John Egan is Chairman of the 
Nomination Committee.

1

4

Inchcape plc Annual report 2002

3 Alan Ferguson

Group Finance Director
Age 45. Joined the Group in 1983
having qualified as a Chartered Accountant
with KPMG in 1982. He occupied several
positions with various Group businesses
before being appointed Finance Director 
of Inchcape Motors International in 1995. 
He was appointed to the Board as an
Executive Director on 1 January 1999 
and became Group Finance Director on 
9 March 1999.

4 Graeme Potts

Managing Director, Inchcape UK 
and Europe
Age 45. Joined the Inchcape Board 
on 10 September 2002. He was Chief
Executive of Reg Vardy plc from 1996 to
1999. He was Group Managing Director 
of RAC Motoring Services and a Director 
of Lex Service Plc (now RAC plc) from 
1999 to 2002. 

1

Sir John Egan (a) (b) (c) *
Chairman
Age 63. Appointed Non-executive
Chairman on 15 June 2000. Sir John is
Chairman of Harrison Lovegrove & Co.
Limited. He became President of the
Confederation of British Industry in May
2002, having formerly been Deputy
President. He was Chairman of MEPC 
from 1 August 1998 to 3 August 2000 and 
of QinetiQ Group plc from December 2000 
to May 2002. He was previously Chief
Executive of BAA from 1990 to 1999 and
was Chairman and Chief Executive of 
Jaguar plc prior to joining BAA.

2

Peter Johnson (c) 
Group Chief Executive
Age 55. Joined the Group in 1995 as
Chief Executive of Inchcape Motors Retail
and became Chief Executive of Inchcape
Motors International in 1996. He joined 
the Inchcape Board in January 1998 
before becoming Group Chief Executive 
on 1 July 1999. He was appointed as a
Non-executive Director of Wates Group Ltd
in September 2002 and is a Vice President
of the Institute of the Motor Industry. 
He was previously Sales and Marketing
Director of the Rover Group and Chief
Executive of the Marshall Group.

3

2

5

5

Trevor Taylor
Non-executive Deputy Chairman 
and Non-executive Director
Age 65. Joined the Group in 1987 as
Deputy Managing Director of Toyota (GB),
becoming Chief Executive in 1993 and 
Chief Executive of Inchcape Toyota Division
in 1995. He joined the Inchcape Board 
in January 1998 and resigned his executive
role with Toyota (GB) to become a 
Non-executive Director. 

He was appointed Executive Deputy

Chairman on 1 July 1999 and became a
Non-executive Director and Non-executive
Deputy Chairman on 1 February 2001,
having relinquished his executive
responsibilities. He was previously with 
Ford Motor Company and the Rover Group.

6 Hugh Norton (a) (b) (c) *
Non-executive Director
Age 66. Joined the Inchcape Board 

in January 1995. He was formerly a
Managing Director of the British Petroleum
Company plc. He is a Non-executive Director
of Standard Chartered plc. 

7

Simon Robertson (a) (b) (c) *
Senior independent 
Non-executive Director
Age 62. Joined the Inchcape Board 
in May 1996. He was formerly Chairman of
Kleinwort Benson Group plc. He is currently
President of Goldman Sachs Europe Limited
and Managing Director of Goldman Sachs
International. He is also a Non-executive
Director of Invensys plc and Berry Bros. 
& Rudd Limited.

8

Raymond Ch’ien
Non-executive Director
Age 51. Joined the Inchcape Board in
July 1997. Raymond Ch’ien is Chairman of
the Hong Kong/Japan Business Co-operation
Committee and the Advisory Committee on
Corruption of the Independent Commission
Against Corruption. He is also Chairman 
of HSBC Private Equity (Asia) Limited,
Executive Chairman of china.com Corporation
as well as Chairman of its subsidiary,
hongkong.com Corporation, and is a 
Non-executive Director of the Hongkong 
and Shanghai Banking Corporation Limited,
HSBC Holdings plc, Inmarsat Ventures plc
and the MTR Corporation Limited. He was
a member of the Executive Council of the
Hong Kong Special Administrative Region
from 1997 to 2002.

6

7

21

9

Ken Hanna (a) (b) *
Non-executive Director
Age 49. Joined the Inchcape Board in

September 2001. Ken Hanna is a Chartered
Accountant. He is a Partner of Compass
Partners International Limited, which he
joined in 1999. Prior to this he was Group
Finance Director of Dalgety (now Sygen
Group plc), and Chief Executive from 1997
to 1999. He has previous experience with
Guinness plc (now Diageo plc), Avis Europe
and Black & Decker.

8

9

Inchcape plc Annual report 2002

Company details

Registered office
Inchcape plc
22a St. James’s Square
London SW1Y 5LP
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

Advisors

Auditors
PricewaterhouseCoopers LLP
Chartered Accountants and Registered Auditors

Inchcape PEPS
Individual Savings Accounts have replaced PEPs as the 
vehicle for tax-exempt individual savings. Existing PEPs 
may be retained indefinitely. 

Inchcape PEPs are managed by The Share Centre Ltd, 
who can be contacted at PO Box 2000, Oxford House, 
Oxford Road, Aylesbury, Buckinghamshire HP21 8ZB. 
Tel: +44 (0) 1296 414144.

Inchcape ISA
Inchcape has established a Corporate Individual Savings
Account (ISA). 

This is managed by HSBC Trust Company (UK) Limited who
may be contacted for full details at the Corporate PEP and 
ISA Centre, 5th Floor, City Plaza, 2 Pinfold Street, 
Sheffield S1 2QZ. Tel: +44 (0) 845 745 6123.

Senior executives

Group Chief Executive
Peter Johnson
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

Group Finance Director
Alan Ferguson
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

Managing Director, Inchcape UK and Europe
Graeme Potts
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

The following executives are responsible for our 
key market areas:

Australia
Trevor Amery
Tel: +61 2 9828 9199
Fax: +61 2 9828 9120

Belgium/Greece
Martin Taylor
Tel: +32 2 386 72 11
Fax: +32 2 386 75 40

Hong Kong/Singapore
William Tsui
Tel: +852 2562 2226
Fax: +852 2811 1060

Designed and produced by Radley Yeldar (London)

Share Registrars
Computershare Services PLC
Registrar’s Department
PO Box No 82
Bristol BS99 7NH
Tel: +44 (0) 870 702 0002

Solicitors
Slaughter and May

Stockbrokers
UBS

Financial calendar

Annual General Meeting
15 May 2003

Ex-dividend date for 2002 final dividend
21 May 2003

Record date for 2002 final dividend
23 May 2003

Final 2002 ordinary dividend payable
16 June 2003

Announcement of 2003 interim results
4 August 2003

The following executives are responsible for our 
key businesses in the UK:

Inchcape UK
Robert Hazelwood
Tel: +44 (0) 1923 221 144
Fax: +44 (0) 1923 800 622

Inchcape Business Services – UK
Robert Wilkinson
Tel: +44 (0) 1832 735999
Fax: +44 (0) 1832 737035

Ferrari/Maserati
Richard Mackay
Tel: +44 (0) 1784 436222
Fax: +44 (0) 1784 436303

The following executives have functional responsibilities 
at Group level:

Audit and Risk Management
Tim Trounce

Business Development
Dale Butcher

Company Secretariat
Roy Williams

Financial Control and Taxation
Amanda Brooks

Human Resources
Nick Smith

Information Systems
Peter Wilson

Investor Relations and External Communications
Emma Woollaston 

Treasury
Chris Parker

22

Directors’ report

Business activities
A review of the activities of the Group, likely future developments
and important events occurring since the end of the year is given 
on pages 2 to 15.

Results and dividends 
The Group’s audited financial statements for the year ended 
31 December 2002 are shown on pages 34 to 37. The Board 
has recommended a final ordinary dividend of 21.0p per ordinary
share. If approved at the Annual General Meeting, the final ordinary
dividend will be paid on 16 June 2003 to shareholders registered 
in the books of the Company at the close of business on 23 May
2003. Together with the interim ordinary dividend of 10.0p per
ordinary share paid on 16 September 2002, this makes a total
ordinary dividend for the year of 31.0p (2001 – 27.0p).

Share allotments 
During the year the Company allotted new ordinary shares of 150.0p
each as follows:

Ordinary shares allotted to satisfy
Executive Share Option Exercises 

Ordinary shares allotted to satisfy Savings
Related Share Option Exercises 

Sir John Egan

Peter Johnson (b)

Alan Ferguson (b)

Graeme Potts (a) (b)

Trevor Taylor

Hugh Norton

159,313

Simon Robertson

Raymond Ch’ien

93,592

Ken Hanna

Directors’ interests
The table below shows the beneficial interests, other than share
options, including family interests, on the dates indicated, in the
ordinary shares of the Company and its subsidiaries, of the persons
who were Directors at 31 December 2002. 

Ordinary shares of 150.0p each

31 December 2002

1 January 2002 
(or date of appointment, 
if later)

23,500

74,608

33,738

6,000

3,000

500

1,000

20,000

2,000

17,000

63,894

27,643

Nil

8,771

500

1,000

4,000

2,000

Substantial shareholdings
The following notifications of substantial interests in the Company’s
issued ordinary share capital had been received by 
3 March 2003 under the provisions of the Companies Act 1985:

Holding

Fidelity Investments

Barclays plc 

Standard Life Investments 

Toyota Motor Corporation 

Legal and General Group Plc

Total %

8.38

7.30*

6.82

5.41

3.54

*Of the total holding 3.73% is held beneficially and 3.57% is held as nominee.

Directors
The names of the Directors, plus brief biographical details, including
those Directors offering themselves for election or 
re-election, are given on pages 20 and 21. They all held office
throughout the year, except Graeme Potts who was appointed 
to the Board as an Executive Director on 10 September 2002.

In accordance with the Articles of Association of the Company:

Graeme Potts will retire at the forthcoming Annual General 
Meeting and offers himself for election; and Trevor Taylor, 
Simon Robertson and Raymond Ch’ien retire by rotation at 
the forthcoming Annual General Meeting and offer themselves 
for re-election. 

Notes:
(a) Acquired by Graeme Potts on 24 October 2002.
(b) The Executive Directors of the Company, together with other employees of the
Group, are potential beneficiaries of the Inchcape Employee Trust and, as such, are
deemed by the Companies Act 1985 to be interested in any shares held by the Trust.
At 31 December 2002, the Trust’s shareholding totalled 1,118,247 ordinary shares of
150.0p each (1 January 2002 – 1,271,804 ordinary shares of 150.0p each).

Between 1 January 2003 and 3 March 2003 the Trustees of the
Inchcape Employee Trust have made the following transfers of
ordinary shares to option holders to satisfy exercises of options
under the Inchcape 1999 Share Option Plan. None of the transfers
by the Trustees related to exercises of share options by 
Executive Directors.

Date

15 January 2003

21 January 2003

4 February 2003

Ordinary shares of 150.0p each transferred

3,306

2,919

1,458

Details of share options held by Directors, including under the
Inchcape 1999 Share Option Plan and the Inchcape SAYE Share
Option Scheme, together with details of awards under the Inchcape
Deferred Bonus Plan, are shown in note 3 on pages 31 and 32. 

Inchcape plc Annual report 2002

23

Corporate governance
The Listing Rules of the Financial Services Authority require listed
companies to disclose, in relation to Section 1 of the Combined
Code, how they have applied its principles and whether they have
complied with its provisions throughout the accounting period.

As regards compliance going forward, the Board has noted that

the Higgs Report and the Smith Report on corporate governance
were published on 20 January 2003. The Board has also noted that
the reports are subject to a final consultation process which is not
due to be completed until April 2003, with a revised Combined
Code intended to take effect from July 2003. The Board will
continue to monitor its obligations during the year as well as those
of the Company in light of these developments.

Set out below is an explanation of the way in which the Company
applies the principles of the Combined Code.

The Board
The Chairman is Non-executive and his role is separate from that of
the Group Chief Executive. In addition to the Chairman, the Board
includes a number of other Non-executive Directors who bring a
wide diversity of experience and expertise. Currently the Board has
six Non-executive Directors of which four, including the Chairman,
are considered to be independent of the management of Inchcape
and free from any business or other relationship, which could
materially interfere with the exercise of their independent
judgement. Simon Robertson is the senior independent
Non-executive Director. Trevor Taylor is Non-executive Deputy
Chairman and a Non-executive Director. He is not regarded as
independent of the management of Inchcape because he is a
former Executive Director and, until 31 May 2002, he had a service
contract with a subsidiary of the Company for an average one day
per week. Raymond Ch’ien is also not regarded as independent
because he previously had a service contract with Crown Motors
Ltd, a subsidiary of the Company in Hong Kong.

Non-executive Directors are usually appointed for an initial
period of three years, which may be extended by agreement with
the Board. All Directors currently on the Board have submitted
themselves for election or re-election (as applicable) within the last
three years, as required by the Company’s Articles of Association,
with the exception of Graeme Potts who was appointed to the
Board since the last Annual General Meeting. 

The Board is responsible for leading and controlling the Group
and monitoring executive management. It meets regularly to deal
with strategy and policy issues, to review the Group’s financial
performance and to examine significant acquisitions and disposals
and major operational capital expenditure.

All Directors bring an independent judgement to bear on issues of
strategy, performance, resources, including key appointments, and
standards of conduct. In 2002 the Board had eight scheduled
meetings and a number of ad hoc meetings to deal with particular
matters. In addition, a Board strategy review meeting was held.
There is a procedure for Directors to take independent

professional advice at the Company’s expense where relevant to the
execution of their duties. The Board has a schedule of matters
required to be brought to it for its decision. The Board considers that
it has been supplied with sufficient timely and accurate information
to enable it to discharge its duties.

Newly appointed Directors who have not previously held listed
company board appointments receive appropriate external training.
A briefing process has been developed for newly appointed 
Non-executive Directors to ensure that they are fully apprised 
of the Group’s activities and strategic direction. Training is 
available subsequently should either the Company or a Director 
feel it necessary.

All members of the Board have access to the services and

advice of the Group Company Secretary. 

Auditors independence
The Company has reviewed its relationships with its auditors,
PricewaterhouseCoopers LLP, and concluded that there are
sufficient controls and processes in place to ensure the required
level of independence.

Board committees
The Board has three principal Committees, all with written terms 
of reference. Membership of each of the Board Committees is
indicated on pages 20 and 21. The Chairmen of these Committees
are expected to be available to answer questions at the Company’s
Annual General Meeting on 15 May 2003. 

The Audit Committee is responsible for reviewing a wide range

of financial matters including the interim and year-end accounts,
litigation reports, matters relating to the external audit, corporate
governance matters, the preservation and promotion of good ethical
practices and monitoring the Group’s internal controls. The Group
Chief Executive, the Group Finance Director, the Director of Audit
and Risk Management and the external auditors attend the
meetings of the Committee. The Non-executive Directors on the
Committee also have the opportunity at each meeting to review any
issues with the external auditors in the absence of executive
management. Part of the Committee’s responsibility in relation to
external auditors is to review the nature and the extent of non-audit
services provided.

Inchcape plc Annual report 2002

24

Directors’ report continued

The Remuneration Committee is responsible for remuneration
issues regarding Executive Directors and certain other senior
executives within the framework recommended by the Committee
and approved by the Board as described in the Board Report on
Remuneration. More details are given on pages 26 to 32.
The Nomination Committee is responsible for making
recommendations to the Board on selection and nomination of
Directors and their election or re-election (as applicable) at 
Annual General Meetings.

The Audit Committee meets at least twice a year and the
Remuneration Committee and the Nomination Committee meet 
at least once a year. In addition, the Committees hold ad hoc
meetings when required.

Communication with shareholders
The Company encourages two way communication with its
institutional and private investors and responds quickly to all queries
received verbally or in writing. The preliminary and interim results are
presented publicly to analysts and other meetings with shareholders
are arranged as appropriate.

Remuneration report
The Company’s policy on executive remuneration with details of the
Executive Directors’ salaries, annual bonuses, long term incentives
and pensions, and fees for Non-executive Directors appears in the
Remuneration Report on pages 26 to 32.

Internal control
The Board of Directors has overall responsibility for establishing key
procedures designed to achieve a sound system of internal control
and for reviewing its effectiveness. Such systems can provide only
reasonable and not absolute assurance against any material
mis-statement or loss and cannot eliminate business risk. It is the
responsibility of the Audit Committee to monitor internal controls,
with its Chairman reporting the results of such reviews to the 
Board. In addition, the Board has entrusted executive management
with responsibility for the implementation of the systems of 
internal control.

The Group operates a Risk Committee, which is chaired by the

Group Chief Executive and includes inter-alia, the Group Finance
Director, Group Company Secretary, Treasury Director, Director of
Audit and Risk Management and the Group Risk Manager. The Risk
Committee meets quarterly to consider what changes to risk
management and control processes should be recommended. 
Its review covers matters such as responses to significant risks
identified, output from monitoring processes, including internal audit
reports, and changes made to the internal control system. It also
follows up on areas that require improvement and reports every 
six months to the Audit Committee or more frequently if required.
The Group Chief Executive also reports, on behalf of executive
management, significant changes in the business and the external
environment that affect key risks to the Board. The Group Finance
Director provides the Board with monthly financial information,
which includes key performance and risk indicators.

The Group’s key internal control and monitoring procedures include
the following:

Financial reporting There is a comprehensive budgeting system with
an annual budget approved by the Directors. Monthly actual results
are reviewed and reported against budget and revised forecasts at
each of the Board’s scheduled meetings.

Monitoring systems The Audit Committee receives reports arising
from internal audit’s examination and evaluation of the adequacy and
effectiveness of the Group’s systems of internal control. The internal
audit group works closely with management and the external
auditors and significant issues are reported to the Committee.

Operating unit controls The overall control framework for the Group
is detailed in the Group Finance and Information Systems manuals
and supplemented by Risk Management policies. Compliance with
Group policies and the effectiveness of internal controls are regularly
assessed through the audit process and through a process of
self-certification, which requires business unit management to
assess annually the quality of internal controls in their businesses.

Risk management The Group’s management operates a risk
management process, which identifies the key risks facing each
business unit twice a year. A risk register, which identifies the key
risks, the impact should they occur and actions being taken to
manage those risks to the desired level, is produced for each
business unit. In addition, actions to be taken in the event that such
risks crystallise and proposed improvements to the way they are
managed are also included. This information is passed up the
organisation on a filter basis, culminating in the production of a
Group Risk Register, which is approved by the Risk Committee and
provided to and discussed with the Audit Committee. In addition,
internal audit continuously reviews financial, commercial and
systems developments in the Group’s business units to ensure
appropriate audit focus in the major risk areas.

Investment appraisal The Group has clearly defined policies for
capital expenditure. These include annual budgets and detailed
appraisal and review procedures.

Going concern
After making enquiries, the Directors have a reasonable expectation
that the Company, and the Group as a whole, have adequate
resources to continue in operational existence for the foreseeable
future. For this reason they continue to adopt the going concern
basis in preparing the accounts.

Statement of compliance with the Combined Code 
The Company was in compliance throughout the year ended 
31 December 2002 with the provisions set out in Section 1 of the
Combined Code appended to the Financial Services Authority
Listing Rules.

The Board has reviewed the effectiveness of systems of
internal control in operation during the financial year through the
processes set out above.

Inchcape plc Annual report 2002

25

Respect We respect all our stakeholders: our customers, principals,
partners, employees, shareholders and we work hard to earn 
their respect.

Results We set ourselves challenging targets and endeavour to
surpass them.

We are dedicated to facilitating our employees’ development 
in every country and have established the Inchcape University, 
a virtual university that all employees can access. 

We communicate extensively with our employees regarding the

business and issues affecting them and have a number of formal
and informal channels to do this.

We are committed to providing a workplace free of

discrimination that gives equal opportunity to all our employees.

Environment
The Group’s policy on environment, health and safety is shown on
pages 18 and 19.

Annual General Meeting
The Annual General Meeting will be held at 11.00am on Thursday, 
15 May 2003 at The Royal Automobile Club, 89-91 Pall Mall, London
SW1Y 5HS. The notice convening the meeting and the resolutions
to be put to the meeting, together with the explanatory notes, are
given in the circular to all shareholders which accompanies these
Accounts. 

The business of the meeting will include proposals to renew: 

(i) existing authorities for Directors to allot securities in the
Company; and (ii) the Company’s authority to purchase up to 10.0%
of its own shares (the Company currently has authority to purchase
up to 7,756,003 ordinary shares, approximately 10.0% of its issued
capital). 

Following the conversion of our auditors

PricewaterhouseCoopers to a Limited Liability Partnership (LLP)
from 1 January 2003, PricewaterhouseCoopers resigned on 
27 February 2003 and the Directors appointed its successor,
PricewaterhouseCoopers LLP, as auditors. A resolution to reappoint
PricewaterhouseCoopers LLP as auditors to the Company will be
proposed at the Annual General Meeting.

By order of the Board 

Roy Williams 
Group Company Secretary
3 March 2003

Transactions with Directors
No transaction, arrangement or agreement required to be 
disclosed in terms of the Companies Act 1985 was outstanding 
at 31 December 2002, or occurred during the year for any Director
and/or connected person (2001 – none).

Creditor payment policy
The Company is responsible for agreeing the terms and conditions
including terms of payment under which business transactions with
the Group’s suppliers are conducted. While the Company does not
follow any single external code or standard, in line with Inchcape
Group policy, payments to suppliers are made in accordance with
agreed terms and conditions. The number of days’ purchases 
outstanding as at 31 December 2002 in respect of our UK
businesses, calculated by reference to the amount owed to trade
creditors at the year end as a proportion of the amounts invoiced 
by suppliers during the year, was 49 days (2001 – 51 days).

Corporate social responsibility
The Company has established a Corporate Social Responsibility
(CSR) Committee. This Committee is chaired by the Group Chief
Executive, who has responsibility for CSR at Board level, and
includes the Group Finance Director, the Group Company Secretary,
the Director of Audit and Risk Management, the Human Resources
Director and the Investor Relations Manager.

The Company’s report on key CSR areas is shown on pages 
16 and 17, ‘Inchcape in the community’, and on pages 18 and 19,
‘Environment, health and safety’. The Company is conscious of the
importance of CSR and the Committee is looking at further ways in
which it may take forward the CSR programme, having particular
regard to the ABI guidelines which provide useful guidance in this
respect.

Charitable and political donations
In the UK, Inchcape and its subsidiaries have donated funds
throughout the year totalling £0.1m (2001 – £0.1m). Total charitable
donations made by the Group world-wide during the year were
£0.2m (2001 – £0.1m). No political donations were made in 
the year (2001 – none).

Employment policy
Inchcape recognises that our success depends on the quality,
motivation and commitment of our employees in every country 
we operate in and at every level of the organisation.

The Group’s employment policies and practices are designed 

to support these goals.

Inchcape is proud of our values, which are central to the way

we work and which underpin our dealings with customers, our
principals and our employees. They are:

Service We constantly seek to enhance our service standards for
our customers and for the companies we represent.

Teamwork We work as a team within our individual businesses,
across the Group as a whole and with our principals and partners.

Innovation We strive to remain at the forefront of our industry 
by anticipating market changes and developing new products 
and services.

Inchcape plc Annual report 2002

26

Board report on remuneration 

Introduction
The Remuneration Committee (the Committee) has formal Terms of
Reference. It is responsible for recommending to the Board the
Company’s policy on executive remuneration. It is also responsible
for determining specific remuneration packages and terms of
employment, including pension rights, for Executive Directors and
certain other senior executives. This includes agreeing performance
incentive arrangements and approving allocations under any long
term incentive arrangements, including executive share options.

The current remuneration policy (as described below) was

explained in a circular to shareholders in 1999 in advance of that
year’s Annual General Meeting, with a threefold aim:

• to recognise the fresh start which the Group was making as a

motors only group;

• to encourage executives of the restructured Group to deliver

long term shareholder value; and

• to offer executives the opportunity of sharing in the success for

which they are responsible.

Additionally, the Board stated its intention to review this policy after
five years, to ensure that it continued to meet its aims and to reflect
best practice. 

Shareholders were consulted in advance and the Company’s

proposals were approved at the 1999 Annual General Meeting. 

The Committee’s view is that the policy continues to meet its
aim but, going forward recent corporate governance developments
need to be fully considered and reflected in the policy as
appropriate. Accordingly, and one year ahead of the original
commitment, the Committee has commissioned a review of the
policy, including the structure and design of each element of the
remuneration package, to take place during 2003. The new policy
will be set out in the Directors’ Remuneration Report for 2003 and a
resolution to approve that Report will be put to shareholders at the
2004 Annual General Meeting.

Committee operation
The members of the Committee during 2002 were Hugh Norton
(Chairman), Sir John Egan, Tony Alexander, Simon Robertson and
Ken Hanna. They are all Non-executive and independent of the
management of Inchcape. Tony Alexander retired from the
Committee on 16 May 2002. The remaining members served 
on the Committee throughout the year.

The Committee has an annual meeting to review the

compensation arrangements for each Executive Director and certain
other senior executives, in advance of the annual salary review on 
1 April. During 2002 the Committee held two scheduled meetings
and other ad hoc meetings as necessary.

The Committee has authority from the Board to obtain 
the services of external independent advisers, as it may require. 
In 2002, the Committee received advice from the following
remuneration and benefits consultancies: Hay Group, Monks
Partnership and Towers Perrin. Monks and Towers Perrin also
provided advice on retirement benefits. Towers Perrin were
appointed as formal advisers to the Committee in December 2002.
During the year, the Committee has been advised internally by the
Group Chief Executive, Peter Johnson, the Group Company
Secretary, Roy Williams, and the Group Human Resources Manager,
Sarah Ditchfield. No executive attended when his or her own
remuneration was discussed. 

These external and internal sources of advice and data, together

with consideration of the levels of pay increases for other
employees and the policy outlined below, provide a framework 
for the decision making process.

Throughout 2002 the Company complied with the provisions of

Schedule A of the Combined Code relating to the design of
performance related remuneration. In preparing this report the
Board has followed the provisions of Schedule B of the Combined
Code. The contents of this report also comply with the Directors’
Remuneration Report Regulations 2002.

Inchcape plc Annual report 2002

27

Remuneration policy
The Committee’s policy, as approved by the Board, is underpinned
by the following principles:

Base salary
This is based on the level of responsibility, experience, individual
performance and salary levels in comparable companies.

• the packages should be competitive when compared with

those in organisations of similar size, complexity and type;

• there should be a clear link between the level of remuneration

and the performance of the Group and the individual, to the extent
that performance related elements should form a significant part of
executives’ total remuneration package;

• the interests of the shareholders should be safeguarded 

by aligning the remuneration package of executives with
shareholders’ interests;

• the package as a whole should be easy to understand and

motivating for the individual; and 

• the composition of the package should reflect best practice

among comparable companies.

The Committee believes that performance related elements should
form a significant part of executives’ total remuneration package. 
The remuneration packages for the Executive Directors are made 
up of both fixed and variable elements as described below. In broad
terms, if the Group meets its target levels of performance, the
expected value of the variable elements will account for
approximately 40.0% of the Executive Directors’ total remuneration
and, if the Group achieves outstanding results, approximately
65.0%. If target performance levels are not met, then no pay out
would be made under the incentive plans. Total remuneration for
these purposes comprises base salary, annual bonus and long term
incentives.

The remuneration packages of the Executive Directors are

made up of the following elements:

Annual bonus
During 2002, the Executive Directors participated in a bonus plan
based on profit before tax, which yielded a bonus of 30.0% of base
salary at target and higher payments for performance above target
to a maximum of 70.0% of base salary. The bonuses paid under 
this plan for 2002 are shown in the table on page 30. In 2003 
Peter Johnson and Alan Ferguson will participate in another target
driven bonus plan, also based on profit before tax, which will 
have the same reward potential as under the 2002 arrangements
described above. Graeme Potts received a one off bonus payment
of £100,000, under the contractual agreement made when he joined
the Company. For 2003, his bonus will be based on the profit before
tax performance of the businesses for which he is responsible.
Bonus payments are non-pensionable.

Executive share options
The Inchcape 1999 Share Option Plan was approved by
shareholders in 1999. Under the Plan, share options are granted 
to Executive Directors and certain other senior executives
throughout the Group. The 2002 grant of options covered 247
participants across the world.

As with previous option grants, the exercise of each option
granted under the Plan in 2003 will be subject to a performance
target whereby growth in Company earnings per share (EPS) 
over a three year period must exceed the increase in the UK 
Retail Price Index over the same period by 3.0% per annum. 
The Committee has chosen this target to ensure that Executive
Directors only receive rewards if there is significant and sustained
improvement in the underlying financial performance of the
Company as reflected in the share price. EPS will normally be the
earnings per ordinary share before goodwill amortisation and
exceptional items as shown in the Company’s reported accounts as
this provides an independently verifiable measure. In exceptional
circumstances the Committee has the right to adjust the published
EPS, as it considers appropriate.

Details of share options granted to Executive Directors in 2002

are shown in note 3 on pages 31 and 32.

Inchcape plc Annual report 2002

28

Board report on remuneration continued

Deferred Bonus Plan
The Inchcape Deferred Bonus Plan was approved by shareholders in
1999. It is a voluntary plan available to Executive Directors and
certain other senior executives. The purpose of the Deferred Bonus
Plan is to give participants a share linked reward that is related to
the participant’s commitment to maintaining a shareholding in the
Company. It is therefore used by the Group both as a retention tool
and a vehicle to build executive shareholding. As a result of this,
there are no performance conditions applying to the awarded shares
under the Plan. However, the award of the bonus itself is subject to
performance targets, agreed annually by the Remuneration
Committee. 

Under the terms of the Deferred Bonus Plan, participants may
use a minimum of 10.0% and a maximum of 50.0% of any bonus
award (after tax) to acquire ordinary shares in the Group. Subject 
to the participant’s shares being held in trust for three years and 
the participant remaining an employee of the Group, the participant
will become entitled to awarded shares to an amount equal to 
the gross amount of the bonus used to acquire ordinary shares 
in the Company. 

Details of awards made to Executive Directors in 2002 under

the Deferred Bonus Plan are shown in note 3 on page 32.

SAYE Share Option Scheme
The Inchcape SAYE Share Option Scheme was approved by
shareholders in 1994. It is open to employees in the UK with at least
three months’ service. Participants make monthly savings for a
three year period. At the end of the savings period share options
become exercisable within a six month period.

Retirement benefits
The Inchcape Group (UK) Pension Scheme provides benefits for
Executive Directors and certain other senior executives at the 
normal retirement age of 60, equal to a maximum of two-thirds 
of final base salary, subject to completion of 20 years service. 
The Scheme is non-contributory.

Pensions in payment are guaranteed to increase in line with the

lesser of 5.0% and the increase in the UK Retail Price Index.

A lump sum benefit of four times base salary is provided, on

death in service, along with a spouse’s pension of two-thirds of the
member’s pension. Children’s pensions may also be payable, up to
one-third of the member’s pension.

In the case of Executive Directors and certain other senior executives
appointed after 1 June 1989 the benefits under the Inchcape Group
(UK) Pension Scheme are in respect of capped base salary. For those
Executive Directors and certain other senior executives whose base
salary is capped, a separate life assurance exists to supplement the
approved life cover to a total lump sum benefit of four times base
salary on death in service. 

The Inchcape Group UK Supplemental Pension Scheme (a
funded unapproved contribution scheme) was established under a
central trust in 1996, with individual retirement accounts for
participating executives, to provide for those executives whose base
salary exceeded the permitted maximum salary cap. Executives
were able to decline membership and accept a monthly cash
supplement equal to the employer contribution foregone. The
Scheme was closed in 2001 and there are no longer any
contributions payable to it. 

Executives, whose base salary is capped, are paid a monthly

cash supplement. The two Directors who received such
supplements in the year are Peter Johnson and Graeme Potts.
Details of the amounts paid are shown in note 1 on page 30.

Taxable and other benefits 
These include such items as company car and medical and life
assurance premiums. They are in line with the remuneration policy
framework outlined above. These benefits are non-pensionable.

Performance graph
The following graph illustrates the Group’s total shareholder 
return over a five year period, relative to the performance of 
the total return index of the FTSE mid-250 group of companies. 
Total shareholder return is essentially share price growth plus
reinvested dividends. The FTSE mid-250 has been chosen as 
the most suitable comparator as it is the general market index to
which the Inchcape Group belongs and comprises companies 
of a similar size and complexity.

350

300

250

200

150

100

50

0

Inchcape

FTSE Mid 250

1997

1998

1999

2000

2001

2002

Performance graph

Inchcape plc Annual report 2002

29

None of the Non-executive Directors are engaged on a service
contract with the Company. 

Sir John Egan’s appointment was for an initial period of 
two years from 1 June 2000 and has now been extended by
agreement with him until 31 May 2004.

Policy on external appointments
Inchcape recognises that its Executive Directors may well be
invited to become Non-executive Directors of other companies,
and that this additional experience is likely to benefit the Company.
Executive Directors are, therefore, allowed to accept one 
Non-executive appointment (two in the case of the Group 
Chief Executive) as long as these are not likely to lead to 
conflicts of interest. Any fees received for these duties may 
be retained by the Executive Director.

Chairman and other Non-executive Directors 
The Chairman’s fees are determined by the other Non-executive
Directors following recommendation from the senior independent
Non-executive Director. The remuneration for Non-executive
Directors consists of fees for their services in connection with
Board and Board committee meetings. Non-executive Directors’
fees are determined by the Board, within the restrictions contained
in the Articles of Association. Neither the Chairman nor the 
Non-executive Directors take part in the discussion or decision 
as to their fees. 

Fees are reviewed annually, with the Board taking advice from

Towers Perrin on best practice and competitive levels, taking into
account the individual’s responsibilities and time commitment. 

It is the policy of the Company, that neither the Chairman nor 

any of the other Non-executive Directors are eligible for pension
scheme membership or participation in any of the Company’s
bonus, share option or other incentive schemes.

Service contracts
It is the policy of the Company for Executive Directors to have
service contracts with a notice period of one year or less, in line
with best practice. Further, in the event of termination, the
Company will seek fair mitigation of contractual rights. Within legal
constraints, the Remuneration Committee tailors its approach, in
cases of early termination, to the circumstances of each individual
case.

Each of the Executive Directors have service contracts with 

a notice period of one year, details of which are as follows:

Name 

Date of contract 

Unexpired term 

Peter Johnson 

1 January 1998 

Alan Ferguson 

1 January 1999 

Graeme Potts 

10 September 2002

To normal 
retirement age 

To normal 
retirement age

To normal 
retirement age 

Their contracts include entitlements to compensation if their
employment is terminated without proper notice by the Company
within six months of a change of control. In those circumstances,
the compensation payable would not exceed the value of 
twelve months’ remuneration.

Inchcape plc Annual report 2002

30

Notes to the Board report on remuneration 

The following are auditable disclosures in accordance with Schedule 7A Part III of the Companies Act 1985.

Directors’ emoluments
The total emoluments of the Directors were as follows:

Remuneration and Non-executive Directors’ fees

Bonus payments

Total

2002
£’000

2001
£’000

1,429.5

1,365.3

562.0

398.0

1,991.5

1,763.3

1 

Individual emoluments for the year
The table below shows a breakdown of remuneration, including taxable and other benefits of each Director. Details of pension
entitlements and share options held are shown in notes 2 and 3 on pages 31 and 32.

Base
salary/fees

2002
£’000

2001
£’000

Sir John Egan 

132.5

128.2

Bonus

2001
£’000

– 

2002
£’000

–

Peter Johnson (d)
(highest paid director)

460.5 424.0

282.0 260.0

Alan Ferguson

265.0 222.5

180.0

138.0

Graeme Potts (e)
(appointed 
10 September 2002)

100.8

–

100.0

Trevor Taylor (f)

72.4

143.1

Hugh Norton (b) (c) 

Simon Robertson

36.0

33.0

30.8

27.0

Raymond Ch’ien (a)

26.0

153.8

Ken Hanna (c)

Tony Alexander (c)
(retired 16 May 2002)

30.9

15.1

6.2

30.8

–

–

–

–

–

–

–

–

–

–

–

– 

–

2002
£’000

16.0

25.0

17.6

9.5

Total remuneration
excluding Company 
contributions paid
in year in respect of

Company

contributions paid  

Taxable and 

in year in respect of
other benefits pension arrangements pension arrangements

Total 
remuneration

2001
£’000

12.1

23.7

2002
£’000

2001
£’000

2002
£’000

2001
£’000

2002
£’000

2001
£’000

148.5

140.3

–

–

148.5

140.3

767.5

707.7

145.5

131.8

913.0 839.5

20.3

462.6 380.8

–

–

210.3

–

21.2

7.9 

4.9

80.3

148.0

–

–

–

–

36.0

33.0

30.8

27.0

14.6

6.1

40.6

159.9

–

–

–

–

30.9

15.1

6.2

30.8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

462.6 380.8

231.5

–

80.3

148.0

36.0

30.8

33.0 

27.0

40.6

159.9

30.9

15.1

6.2

30.8

Total

1,172.2 1,166.4

562.0 398.0

90.6

67.1

1,824.8 1,631.5

166.7

131.8

1,991.5  1,763.3

(a)

(b)

(c)

(d)

(e)

(f)

The emoluments shown for Raymond Ch’ien include those in respect of services provided in Greater China.

In the year the Inchcape Group (UK) Pension Scheme paid the sum of £2,250 to Hugh Norton as the fee for chairing the Scheme’s
Trustee Board.

The fees details shown include a fee of £5,000 to Hugh Norton for chairing the Remuneration Committee and a fee of £2,100 and
£2,900 respectively to Tony Alexander and Ken Hanna for chairing the Audit Committee. Ken Hanna was appointed Chairman of
the Audit Committee upon Tony Alexander’s retirement on 16 May 2002.

The payment of £145,500 (2001 – £131,800) was paid directly to Peter Johnson to allow him to make his own pension
arrangements outside the Company’s plans.

The payment of £21,200 (2001 – nil) was paid directly to Graeme Potts to allow him to make his own pension arrangements
outside the Company’s plans.

Until 31 May 2002 Trevor Taylor had a service contract with Inchcape Management (Services) Ltd, a subsidiary of the Company, 
for an average of one day per week. The table includes his remuneration under that contract. Since 1 February 2001, Trevor Taylor
has been a retired member of the Toyota (GB) Pension Scheme, which is unrelated to the Company.

No Directors waived emoluments in respect of the year ended 31 December 2002 (2001 – none).

Non-cash emoluments comprise items such as company car, medical care and life assurance premiums.

Inchcape plc Annual report 2002

2

Directors’ pension entitlements
Accrued annual pension under defined benefit schemes

Increase in
accrued
pension

Increase in
accrued
pension 
during the during the year 
net of inflation
£’000

year
£’000

31

Accumulated
total of 
accrued
pension at 
31.12.02
£’000

Accumulated
total of
accrued
pension at 
1.1.02
£’000

Transfer
value of
accrued
benefits at
31.12.02 (a)

Transfer
value of
accrued
benefits at
1.1.02 (b)

Difference
in transfer

value  

(a) – (b)

Peter Johnson 
(highest paid Director)

Alan Ferguson

Graeme Potts

Total 

3.6

27.6

0.8

32.0

3.0

24.7

0.8

28.5

25.1

125.6

0.8

151.5

21.5

98.0

–

342.7

1,328.9

6.3

291.4

984.0

–

119.5

1,677.9

1,275.4

51.3

344.9

6.3

402.5

The transfer value has been calculated in accordance with Retirement Benefits Schemes Transfer Values (GN 11), 6 April 2001.

3

Directors’ share options

Held at  Granted during
31.12.02

Exercised
the year during the year

Held at 
1.1.02 (or date
Lapsed during  of appointment,
if later)

the year

Peter Johnson 
(highest paid Director)

Alan Ferguson

172,679 (a)

2,980 (b)

140,845 (a)

104,166 (a)

–

–

–

–

63,065 (a)

63,065 (a)

90,205 (a)

2,980 (b)

70,422 (a)

52,083 (a)

–

–

–

–

Graeme Potts

97,014 (a)

97,014 (a)

33,576 (a)

33,576 (a)

Raymond Ch’ien 

–

–

–

–

Under the Inchcape 1999 Share Option Plan. 

Under the Inchcape SAYE Share Option Scheme. 

(a)

(b)

(c)

–

–

–

–

–

–

–

–

–

–

–

–

Exercise
price (d)

£3.88

£3.25

£2.84

£3.84

£6.85

£3.88

£3.25

£2.84

£3.84

£6.85

£6.70

Exercisable between

Sep 2002 – Sep 2009

Dec 2002 – Jun 2003

Aug 2003 – Aug 2010

Mar 2004 – Mar 2011

Mar 2005 – Mar 2012

Sep 2002 – Sep 2009

Dec 2002 – Jun 2003

Aug 2003 – Aug 2010

Mar 2004 – Mar 2011

Mar 2005 – Mar 2012

Oct 2005 – Oct 2012

– 172,679 (a)

–

2,980 (b)

– 140,845 (a)

– 104,166 (a)

–

–

–

–

–

–

–

–

90,205 (a)

2,980 (b)

70,422 (a)

52,083 (a)

–

–

14,671 (c)

14,671 (c)

£17.04

Jul 2000 – Jul 2007

64,432 (c)

–

64,432 (c)

£3.88

Aug 2002 – Aug 2009

The options held by Raymond Ch’ien at 1 January 2002 were granted to him under special arrangements by Deeds dated 
1 July 1997 and 12 August 1999, as part of the terms and conditions under which he was appointed Chairman of Inchcape Pacific
Ltd. During 1999 the obligation was transferred to Crown Motors Ltd following the disposal of Inchcape Pacific Ltd 
as part of the sale of the Asia Pacific Marketing business. Raymond Ch’ien’s service contract with Crown Motors Ltd was
terminated on 31 October 2001. In accordance with the terms of the Deeds, his options were exercisable within 12 months of
such termination. He exercised his option over 64,432 ordinary shares on 5 March 2002. On the day of exercise the mid-market
price of the ordinary shares was 722.0p. His remaining option over 14,671 ordinary shares lapsed on 31 October 2002.

(d)

Exercise prices are determined in accordance with the Rules of the relevant share option scheme and were on an equivalent basis
for the Deeds in favour of Raymond Ch’ien.

Inchcape plc Annual report 2002

32

Notes to the Board report on remuneration continued

(i)

(ii)

(iii)

(iv)

(v)

(vi)

(i)

(ii)

Notes on share options:

All options were granted for nil consideration.

The table shows Directors’ options over ordinary shares of 150.0p at 1 January 2002 and 31 December 2002. The mid-market
price of the shares at 31 December 2002 was 714.25p. The price range during 2002 was 876.5p to 593.5p.

Options under the Inchcape 1999 Share Option Plan are granted on a discretionary basis to full time certain other senior
executives based within and outside the UK including the Executive Directors of Inchcape plc. Such options are normally
exercisable between three and ten years of grant. 

Options may normally only be exercised if the performance target has been met. For all options granted under the Inchcape 1999
Share Option Plan, growth in the Company’s earnings per share over a three year period must exceed the increase on the UK
Retail Price Index over the same period by 3.0% per annum.

The Inchcape SAYE Share Option Scheme is open to employees in the UK with at least three months’ service. Participants make
monthly savings for a three year period. At the end of the savings period options become exercisable within a six month period. 

No options were cancelled or waived during the year.

Deferred bonus awards 
The number of ordinary shares awarded to Executive Directors under the Inchcape Deferred Bonus Plan are:

Peter Johnson

Alan Ferguson

Awarded
ordinary
shares 
31.12.02

35,263

30,769

14,677

3,222

18,421

15,384

6,543

3,222

Ordinary 
shares
awarded
during the
year

–

–

14,677

3,222

–

–

6,543

3,222

Awarded
ordinary
shares
1.1.02

35,263

30,769

–

–

18,421

15,384

–

–

Market
value of
shares
awarded

Exercise period

285.0p

Sep 2003 – Mar 2004

390.0p

724.0p

724.0p

Apr 2004 – Oct 2004

Apr 2005 – Oct 2005

Apr 2005 – Oct 2005

285.0p

Sep 2003 – Mar 2004

390.0p

Apr 2004 – Oct 2004

698.0p

Mar 2005 – Sep 2005

724.0p

Apr 2005 – Oct 2005

No awards vested in the year (2001 – none).

The executive will become entitled to the awarded ordinary shares if he remains employed by the Group for three years and
retains the ordinary shares purchased with his bonus throughout that period. The awards made will normally vest within three
years of award. Special rules apply on termination of employment and on a change of control.

By order of the Board 

Hugh Norton
Chairman of the Remuneration Committee
3 March 2003

Directors’ responsibilities 

Company law requires the Directors to prepare financial
statements for each financial year, which give a true and fair view
of the state of affairs of the Company and of the Group and of the
profit or loss of the Group for that period. In preparing those
financial statements, the Directors are required to:

• select suitable accounting policies and then apply them

consistently;

• make judgements and estimates that are reasonable 

and prudent;

• state whether applicable accounting standards have been
followed, subject to any material departures disclosed and explained
in the financial statements; and

Inchcape plc Annual report 2002

• prepare the financial statements on the going concern basis

unless it is inappropriate to presume that the Company will continue
in business.

The Directors are responsible for keeping accounting records which
disclose with reasonable accuracy at any time the financial position
of the Company and of the Group and to enable them to ensure
that the financial statements comply with the Companies Act 1985.
They are responsible for safeguarding the assets of the Company
and of the Group and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities. The
Directors are responsible for the maintenance and integrity of the
Company’s website. Information published on the internet is
accessible in many countries with different legal requirements.
Legislation in the United Kingdom governing the preparation and
dissemination of financial statements may differ from legislation in
other jurisdictions.

Report of the Auditors

Independent Auditors’ report to the members of Inchcape plc
We have audited the financial statements which comprise the profit
and loss account, the consolidated and Company balance sheets,
the consolidated cash flow statement, the statement of total
recognised gains and losses, the note of historical cost profits 
and losses, the related notes, and the accounting policies set out 
in the statement of accounting policies. We have also audited the
disclosures required by Part III of Schedule 7A to the Companies 
Act 1985 contained in the Board report on remuneration (‘the
auditable part’).

Respective responsibilities of Directors and Auditors
The Directors’ responsibilities for preparing the annual report, the
Board report on remuneration and the financial statements in
accordance with applicable United Kingdom law and accounting
standards are set out in the statement of Directors’ responsibilities. 
Our responsibility is to audit the financial statements and the
auditable part of the Board report on remuneration in accordance
with relevant legal and regulatory requirements and United 
Kingdom Auditing Standards issued by the Auditing Practices Board.
This report, including the opinion, has been prepared for and only for
the Company’s members as a body in accordance with Section 235
of the Companies Act 1985 and for no other purpose. We do not, 
in giving this opinion, accept or assume responsibility for any other
purpose or to any other person to whom this report is shown or into
whose hands it may come save where expressly agreed by our prior
consent in writing.

We report to you our opinion as to whether the financial

statements give a true and fair view and whether the financial
statements and the auditable part of the Board report on
remuneration have been properly prepared in accordance with the
Companies Act 1985. We also report to you if, in our opinion, the
Directors’ report is not consistent with the financial statements, if
the Company has not kept proper accounting records, if we have
not received all the information and explanations we require for our
audit, or if information specified by law regarding Directors’
remuneration and transactions is not disclosed.

We read the other information contained in the annual report
and consider the implications for our report if we become aware 
of any apparent misstatements or material inconsistencies with the
financial statements. The other information comprises only the
Contents, This is Inchcape, the Chairman’s statement, the Chief
Executive’s review, the Operational review, the Financial review,
Inchcape in the community, Environment, health and safety, Board
of Directors, the Directors’ report, the unaudited part of the Board
report on remuneration, the Five year record and Company details. 

33

We review whether the corporate governance statement reflects
the Company’s compliance with the seven provisions of the
Combined Code specified for our review by the Listing Rules of the
Financial Services Authority, and we report if it does not. We are not
required to consider whether the Board’s statements on internal
control cover all risks and controls, or to form an opinion on the
effectiveness of the Company’s or Group’s corporate governance
procedures or its risk and control procedures. 

Basis of audit opinion
We conducted our audit in accordance with auditing standards
issued by the Auditing Practices Board. An audit includes
examination, on a test basis, of evidence relevant to the amounts
and disclosures in the financial statements and the auditable part of
the Board report on remuneration. It also includes an assessment 
of the significant estimates and judgements made by the Directors
in the preparation of the financial statements, and of whether 
the accounting policies are appropriate to the Company’s
circumstances, consistently applied and adequately disclosed.

We planned and performed our audit so as to obtain all the
information and explanations which we considered necessary in
order to provide us with sufficient evidence to give reasonable
assurance that the financial statements and the auditable part of the
Board report on remuneration are free from material misstatement,
whether caused by fraud or other irregularity or error. In forming our
opinion we also evaluated the overall adequacy of the presentation
of information in the financial statements.

Opinion
In our opinion:

• the financial statements give a true and fair view of the state of

affairs of the Company and the Group at 31 December 2002 and of
its profit and the profit and cash flows of the Group for the year then
ended;

• the financial statements have been properly prepared in

accordance with the Companies Act 1985; and

• those parts of the Board report on remuneration required by

Part III of Schedule 7A to the Companies Act 1985 have been
properly prepared in accordance with the Companies Act 1985.

PricewaterhouseCoopers LLP
Chartered Accountants and Registered Auditors 
London 
3 March 2003

Inchcape plc Annual report 2002

34

Consolidated profit and loss account

For the year ended 31 December 2002

Notes

1a

1a

1a

1a

3a

1b

1b

1b

5

5

6

Turnover including share of joint ventures and associates

Less:

– share of joint ventures

– share of associates

Group subsidiaries’ turnover

Cost of sales

Gross profit

Net operating expenses

Operating profit 

Share of profits of joint ventures

Share of profits of associates

Total operating profit

Net profit (loss) on sale of properties and investments

Net profit (loss) including provisions on sale and termination of operations

Profit on ordinary activities before interest

Net interest

3b,9

Profit on ordinary activities before taxation

7

8

24b

10

24a

9

9

9

9

9

Tax on profit on ordinary activities

Profit on ordinary activities after taxation

Minority interests

Profit for the financial year

Dividends

Retained profit for the financial year

Profit before tax (£m)

Basic earnings per share (pence)

Diluted earnings per share (pence)

Headline (before goodwill amortisation £5.6m (2001 – £1.8m) and exceptional items):

– profit before tax (£m) 

– earnings per share (pence)

2002

£m

2001
restated
£m

3,517.0 

3,319.5 

(30.4)

(72.8)

(41.4)

(165.1)

3,413.8

3,113.0 

(2,901.7)

(2,648.6)

512.1 

(410.2)

101.9 

9.1 

0.6 

111.6 

0.9 

1.2

113.7 

(5.1)

108.6 

(28.9)

79.7 

(3.4)

76.3 

(23.6)

52.7 

108.6 

100.1p

97.9p

112.1 

104.5p

464.4 

(377.1)

87.3 

11.7 

2.8 

101.8 

(0.6)

(36.3)

64.9 

(3.9)

61.0 

(29.3)

31.7 

(8.3)

23.4 

(19.5)

3.9 

61.0 

29.3p

29.0p

99.7 

79.7p

Inchcape plc Annual report 2002

Statement of total recognised gains and losses

For the year ended 31 December 2002

Notes

24b

Profit for the financial year

Effect of foreign exchange rate changes: 

– results for the year

– foreign currency net investments: subsidiaries

joint ventures and associates

24a

Unrealised deficit on impairment of revalued properties

Total recognised gains relating to the year

Prior period adjustment (note 2):

– subsidiaries

– joint ventures

Total recognised gains since last annual report

Note of historical cost profits and losses

For the year ended 31 December 2002

Notes

Reported profit on ordinary activities before taxation

24a

Realisation of property revaluation surpluses (deficits) 

Difference between the historical cost and the actual depreciation charge

Historical cost profit on ordinary activities before taxation

Historical cost profit after taxation, minority interests and dividends

35

2001
restated
£m

23.4 

(1.0)

(3.6)

0.4

(0.2)

19.0 

2002

£m

76.3 

(3.4)

(7.3)

(3.2)

–

62.4 

(2.5)

(1.7)

58.2

2002

£m

108.6

0.2

0.7

109.5

53.6

2001
restated
£m

61.0 

(1.3)

1.0 

60.7 

3.6

Inchcape plc Annual report 2002

36

Consolidated and company balance sheets 

As at 31 December 2002

Notes

11

12

13

Fixed assets:

Intangible assets

Tangible assets

Investments:

– subsidiaries

– joint ventures: share of gross assets

share of gross liabilities

share of net assets

– associates

– other investments

Current assets:

Stocks

Debtors:

– amounts due within one year

– amounts due after more than one year

Investments

Cash at bank and in hand

Creditors – amounts falling due within one year:

Borrowings

Other

Net current assets (liabilities)

Total assets less current liabilities

Creditors – amounts falling due after more than one year:

14

15

16

25b

17a

17b

18a

18b

Borrowings

Other

20

Provisions for liabilities and charges

Net assets

Capital and reserves:

23a,24a Called-up share capital

24a

24a

24a

24a

Share premium account

Revaluation reserve

Capital redemption reserve

Profit and loss account

Equity shareholders’ funds

Minority interests

2002

£m

82.9 

258.1 

– 

319.2 

(271.6)

47.6 

26.2 

6.3 

Group

2001
restated
£m

76.2 

251.1 

2002

£m

– 

– 

Company

2001

£m

– 

– 

– 

1,020.5 

1,027.7 

443.2 

(393.7)

49.5 

29.0 

4.0 

– 

–

5.5 

– 

– 

3.4 

421.1 

409.8 

1,026.0 

1,031.1 

501.8 

519.7 

– 

– 

190.4 

202.2 

14.5 

11.4 

103.2 

821.3 

(44.6)

(596.5)

(641.1)

180.2 

601.3 

(42.0)

(66.3)

(108.3)

(94.5)

398.5 

116.6 

107.5 

30.4 

16.4 

121.8

392.7 

5.8 

398.5 

12.0

14.2 

123.0 

871.1 

(83.1)

(582.7)

(665.8)

205.3 

615.1 

(22.4)

(81.6)

(104.0)

(112.5)

398.6 

116.2 

107.0 

36.1 

16.4 

77.0 

352.7 

45.9 

398.6 

1.8 

193.7 

– 

18.5 

214.0 

(20.1)

(399.5)

(419.6)

(205.6)

820.4 

(0.4)

(343.9)

(344.3)

(28.3)

447.8 

116.6 

107.5 

– 

16.4 

207.3 

447.8 

– 

4.1 

184.3 

– 

41.2 

229.6 

(19.1)

(370.2)

(389.3)

(159.7)

871.4 

(20.2)

(344.3)

(364.5)

(49.5)

457.4 

116.2 

107.0 

– 

16.4 

217.8 

457.4 

– 

447.8 

457.4 

The financial statements on pages 34 to 71 were approved by the Board of Directors on 3 March 2003 and were signed on its behalf by:

Peter Johnson Director

Alan Ferguson Director

Inchcape plc Annual report 2002

Consolidated cash flow statement

For the year ended 31 December 2002

Reconciliation of operating profit to operating cash flows

Notes

3b(i)

12

3b(i)

Operating profit 

Amortisation

Depreciation

Loss (profit) on sale of tangible fixed assets other than property

Decrease in stocks

Decrease in debtors

Increase in creditors

Payments in respect of termination of operations

Other items

Net cash inflow from operating activities

Consolidated cash flow statement

Net cash inflow from operating activities 

Dividends from joint ventures

Dividends from associates

26a

Returns on investments and servicing of finance

Taxation

26b

Capital expenditure and financial investment

26c,d

Acquisitions and disposals

Equity dividends paid

Net cash inflow before use of liquid resources and financing

Net cash inflow from the management of liquid resources

26e

25a

Net cash outflow from financing 

Net (decrease) increase in cash 

Reconciliation of net cash flow to movement in net cash (debt)

Net (decrease) increase in cash 

Net cash outflow from increase in debt and lease financing

Net cash inflow from the management of liquid resources

Change in net cash resulting from cash flows

Effect of foreign exchange rate changes on cash and debt

Net loans and finance leases relating to acquisitions and disposals

Liquid resources of businesses sold

Movement in net cash 

Net cash (debt) at 1 January

26d

26d

25a

Net cash at 31 December

37

2001
£m 

87.3

0.9

26.6 

(0.4)

6.1 

44.4 

14.4 

(2.2)

11.4 

2002
£m

101.9

5.0 

27.8

1.6

25.9 

2.5

3.6

(2.4)

(2.0) 

163.9

188.5 

163.9

188.5 

5.5

3.4

(6.7)

(26.2)

(23.6)

116.3 

(89.7) 

(21.4)

5.2

1.6 

(15.6)

(8.8)

(8.8)

16.5 

(1.6)

6.1

(7.0) 

–

–

(0.9)

17.5 

16.6 

7.2 

3.5 

(6.7)

(28.4)

(17.6)

146.5 

6.6 

(18.4)

134.7 

53.5 

(169.3)

18.9 

18.9

124.2 

(53.5)

89.6 

(4.6)

13.0 

(11.4)

86.6 

(69.1)

17.5 

Inchcape plc Annual report 2002

38

Accounting policies

a Accounting convention

The financial statements have been prepared on the historical cost basis, modified to include the revaluation of certain tangible 
fixed assets, in accordance with applicable UK accounting standards which have been applied on a consistent basis for all Group
operations. FRS 19 Deferred Tax has been adopted in full with effect from 1 January 2002 and prior period comparatives have 
been restated accordingly.

b Basis of consolidation 

The results of businesses acquired or sold are included in the profit and loss account from, or up to, the date control passes. 
All undertakings over which the Group exercises control or has a dominant influence are consolidated as subsidiary 
undertakings (subsidiaries).

Associates are accounted for by the equity method and joint ventures by the gross equity method.

c Turnover and cost of sales

Turnover is the total amount receivable for goods sold and services provided including financial services interest and leasing income. 
It excludes sales related taxes and intra-Group transactions. Correspondingly, interest expense in respect of financial services is treated
as cost of sales.

d Foreign currencies

The results and cash flows of overseas operations are translated into sterling at the average for the year of the month end rates 
of exchange, except when results are adjusted for the impact of hyper-inflation by using an alternative functional currency. Assets and
liabilities in foreign currencies are translated into sterling at closing rates of exchange except where rates are fixed by contract.

The difference between the profit and loss account translated at average and at closing rates of exchange is included as a reserve
movement in the statement of total recognised gains and losses. Exchange differences arising from the retranslation to closing rates 
of exchange of intra-Group dividends, opening net assets, long term foreign currency borrowings used to finance foreign currency
investments, and foreign currency borrowings and instruments that provide a hedge against net assets are also reflected as a reserve
movement. All other exchange differences are dealt with in the profit and loss account.

e Financial instruments

Financial instruments are used to manage the Group’s exposure to fluctuations in interest rates and foreign currency exchange rates.
Instruments accounted for as hedges are designated as a hedge at the inception of contracts. Interest differentials on derivative
instruments and amounts receivable and payable on interest rate instruments are recognised as adjustments to interest expense over
the period of the contracts. Gains and losses on foreign currency hedges are recognised on maturity of the underlying transaction.
Currency swap agreements are retranslated at the rates ruling in the agreements, with resulting gains and losses being offset against
foreign exchange gains or losses on the related borrowing. Gains and losses arising on hedging instruments which are cancelled due to
the termination of underlying exposure are taken to the profit and loss account immediately.

f Goodwill

Goodwill is calculated as the surplus of cost over fair value attributed to the separately identifiable net assets (excluding goodwill) of
subsidiary, joint venture or associated undertakings acquired. 

Goodwill arising on acquisitions made after the adoption of FRS 10 in 1998 is capitalised and is normally amortised on a straight line
basis over its separately evaluated useful life of up to twenty years. In exceptional circumstances the goodwill may be carried forward
unamortised subject to annual impairment tests.

Historic goodwill arising on acquisitions made before 1998 has been charged to the profit and loss reserve. On disposal, or in the event
of identification of total and permanent impairment, a charge is taken to the profit and loss account. 

g Tangible fixed assets

Tangible fixed assets are stated at cost or valuation less depreciation, which is provided, except for freehold land, on a straight line basis
over their estimated useful lives, mainly at the following annual rates:

Freehold buildings and long leasehold land and buildings
Short leasehold land and buildings
Plant, machinery and equipment
Major computer software applications

2.0%
term of lease
5.0% – 33.3%
33.3%

Land and buildings were last revalued in 1996 on an open market existing use basis by local firms of professionally qualified surveyors in
accordance with the Group’s prior policy of triennial valuation. Following the implementation of FRS 15 the Group has adopted a policy of
not revaluing fixed assets. The carrying amounts of tangible fixed assets previously revalued have been retained at their book amounts in
accordance with the transitional arrangements, and are subject to impairment tests when necessary. Diminution in value of individual
properties below cost is charged to the profit and loss account.

Fixed asset investments are stated at cost, less provisions for impairment.

Inchcape plc Annual report 2002

39

h Vacant leasehold property

Vacant leasehold property is provided to the extent of the value of the estimated future net cost.

i Stocks and work in progress

Stocks and work in progress are valued at the lower of cost and net realisable value. Cost comprises expenditure incurred in bringing
stocks and work in progress to their present location and condition.

j Leases

As lessee – assets held under finance leases are treated as if they had been purchased at the present value of the minimum lease
payments. This cost is included under tangible fixed assets and depreciation is provided over the shorter of the lease term and the
estimated useful life. The corresponding obligations under these leases are included within borrowings. The finance charge element of
rentals payable is charged to the profit and loss account to produce a constant rate of interest. Rental payments arising from operating
leases are charged on a straight line basis.

As lessor – the net investment in finance leases and hire purchase contracts is included under debtors and represents the total amount
outstanding under lease agreements and hire purchase contracts less unearned income. Finance lease and hire purchase income is
allocated to accounting periods to give a constant periodic rate of return on the net cash investment. Rentals receivable from operating
leases are credited to the profit and loss account on a straight line basis.

k Deferred taxation

Deferred taxation is provided in full (without discounting) based on current tax rates and law, on timing differences that result in an
obligation at the balance sheet date to pay more tax, or a right to pay less tax in future except as otherwise required by FRS 19.
Deferred tax is not provided on timing differences arising from the revaluation of fixed assets where there is no binding commitment 
to sell the asset.

l Trade finance

Trade finance provided by manufacturers, suppliers or related finance houses is treated as a creditor and the cost of such credit is
included in cost of sales.

m Post-retirement benefits 

Liabilities under defined contribution pension schemes are charged when incurred. The Group has a number of defined benefit pension
schemes for which contributions are based on triennial actuarial valuations. Pension charges in the profit and loss account are calculated
at a substantially level percentage of current and expected future pensionable payroll, with variations from regular cost spread over the
expected remaining service lives of employees. Other post-retirement benefits are accounted for on a similar basis to defined benefit
pension schemes.

Inchcape plc Annual report 2002

Turnover 

2002 
£m 

2001
£m 

2002 
£m 

2001
£m 

2002 
£m 

2001
£m 

2002 
£m 

Group subsidiaries 

Share of joint ventures 

Share of associates 

Total 

2001
£m 

40

Notes to the accounts

1 

Segmental analysis 

a 

(i)

By geographical market:

UK 

Greece/Belgium 

Australia/New Zealand 

Hong Kong 

Singapore/Brunei 

Other 

Continuing

Discontinued 

1,201.9 

697.2

455.3

289.7 

486.1

283.6

904.7 

595.0 

408.8 

423.1 

427.5 

267.4

3,413.8

3,026.5 

–

86.5 

3,413.8 

3,113.0 

(ii)

By activity:

Import, Distribution
and Retail 

UK Retail 

Financial Services 

E-commerce 

Continuing

Discontinued 

2,421.1

2,261.5 

929.3

62.2

1.2 

711.7 

52.5 

0.8 

3,413.8

3,026.5 

– 

86.5 

3,413.8

3,113.0 

30.4 

6.3 

5.1

6.5 

12.5 

–

–

30.4

–

30.4 

2.1

–

28.3

–

30.4

–

10.2 

5.0 

8.2 

17.4 

–

–

40.8 

0.6 

41.4 

–

–

40.8 

–

40.8 

0.6 

41.4 

70.9 

1.9 

–

–

–

–

159.3 

1,279.1

1,074.2 

1.7 

–

–

–

–

704.2

461.8 

302.2

486.1

283.6

601.7 

417.0 

440.5

427.5 

267.4

72.8 

–

161.0 

3,517.0

3,228.3 

4.1 

– 

91.2 

72.8 

165.1 

3,517.0

3,319.5 

68.7

157.1 

2,491.9 

2,418.6 

–

4.1

–

72.8

–

72.8

–

3.9 

–

929.3

94.6

1.2

711.7 

97.2 

0.8 

161.0 

3,517.0

3,228.3 

4.1 

–

91.2 

165.1 

3,517.0

3,319.5 

Geographical analysis of turnover is by origin and is not significantly different from turnover by destination. Turnover between
segments is not material.

Inchcape plc Annual report 2002

Total operating profit

2002 
£m 

2001
£m 

2002 
£m 

2001
£m 

2002 
£m 

2001
£m 

2002 
£m 

Group subsidiaries 

Share of joint ventures 

Share of associates 

1 

Segmental analysis continued

b 

(i)

By geographical market:

UK 

Greece/Belgium 

Australia/New Zealand 

Hong Kong 

Singapore/Brunei 

Other 

Central costs 

Continuing

Discontinued 

(ii)

By activity:

Import, Distribution 
and Retail

UK Retail 

Financial Services 

E-commerce 

Central costs 

Continuing 

Discontinued 

14.5 

16.4 

16.8 

25.1 

32.5 

10.5 

115.8 

(13.9)

101.9 

– 

101.9 

106.1 

12.5 

(1.8)

(1.0)

115.8 

(13.9)

101.9 

– 

101.9 

(iii)

Operating profit before 
goodwill amortisation:

Operating profit 

101.9 

Goodwill amortisation (note 3)  5.0 

106.9 

41

Total 

2001
£m 

13.7 

12.7 

12.8 

48.9 

19.2 

5.9 

113.2 

(14.9)

98.3 

3.5 

101.8 

95.3 

12.2 

12.4 

(6.7)

113.2 

(14.9)

98.3 

3.5 

101.8 

14.3 

19.5 

17.4 

31.3 

32.5 

10.5 

125.5 

(13.9)

111.6 

– 

111.6 

104.5 

12.5 

9.5 

(1.0)

125.5 

(13.9)

111.6 

– 

111.6 

10.5 

9.4 

12.3 

41.4 

19.2 

5.9 

98.7 

(14.9)

83.8 

3.5 

87.3 

94.0 

12.2 

(0.8)

(6.7)

98.7 

(14.9)

83.8 

3.5 

87.3 

87.3 

0.9 

88.2 

(0.4)

2.7 

0.6 

6.2 

– 

– 

9.1 

– 

9.1 

– 

9.1 

(0.8)

– 

9.9 

– 

9.1 

– 

9.1 

– 

9.1 

9.1 

0.3 

9.4 

0.7 

2.9 

0.5 

7.5 

– 

– 

11.6 

– 

11.6 

0.1 

11.7 

(0.2)

– 

11.8 

– 

11.6 

– 

11.6 

0.1 

11.7 

11.7 

– 

11.7 

0.2 

0.4 

– 

– 

– 

– 

0.6 

– 

0.6 

– 

0.6 

(0.8)

– 

1.4 

– 

0.6 

– 

0.6 

– 

0.6 

0.6 

0.3 

0.9 

2.5 

0.4 

– 

– 

– 

– 

2.9 

– 

2.9 

(0.1)

2.8 

1.5 

– 

1.4 

– 

2.9 

– 

2.9 

(0.1)

2.8

2.8

0.9 

3.7 

111.6 

5.6 

117.2 

101.8 

1.8 

103.6

Of the £5.0m subsidiaries’ goodwill amortisation, £3.7m (2001 – £0.3m) relates to the UK, £0.3m (2001 – £0.3m) to
Greece/Belgium, £0.5m (2001 – £0.3m) to Australia/New Zealand and £0.5m (2001 – £nil) to Singapore/Brunei.

The £0.3m (2001 – £nil) joint ventures’ and £0.3m (2001 – £0.9m) associates’ goodwill amortisation fall under the UK segment.

Goodwill amortisation with the exception of £0.9m (2001 – £0.3m) in UK Retail, relates entirely to Import, Distribution and Retail.

Note 5 provides a split of the exceptional profit (loss) by country. 

Inchcape plc Annual report 2002

42

Notes to the accounts continued

1 

Segmental analysis continued

Group subsidiaries 

Share of joint ventures 

Share of associates 

2002

£m 

2001
restated
£m 

2002

£m 

2001
restated
£m 

2002

£m 

2001

£m 

2002

£m 

c

(i)

Net assets 

By geographical market:

UK 

238.2

242.8 

Greece/Belgium 

Australia/New Zealand 

Hong Kong 

Singapore/Brunei 

Other 

Continuing

Discontinued 

Net cash 

Other unallocated assets 
and liabilities* 

(ii)

By activity:

Import, Distribution 
and Retail 

UK Retail 

Financial Services 

E-commerce 

Continuing

Discontinued 

Net cash 

Other unallocated assets 
and liabilities* 

20.1 

1.5 

28.9 

57.9 

56.7 

403.3 

– 

403.3 

16.6 

(95.2)

324.7 

252.9 

141.5 

9.4 

(0.5)

403.3 

– 

403.3

16.6 

(95.2)

324.7 

46.2 

(16.3)

37.5 

47.3 

60.7 

418.2 

(0.9)

417.3 

17.5 

(114.7)

320.1 

283.0 

118.4 

17.9 

(1.1)

418.2 

(0.9)

417.3 

17.5 

(114.7)

320.1 

4.6 

7.0 

– 

36.0 

– 

– 

47.6 

– 

47.6 

– 

– 

3.8 

7.5 

0.5 

37.7 

– 

– 

49.5 

– 

49.5 

– 

– 

24.2 

2.0 

– 

– 

– 

– 

26.2 

– 

26.2 

– 

– 

27.4 

1.4 

– 

– 

– 

– 

28.8 

0.2 

29.0 

– 

– 

47.6 

49.5 

26.2 

29.0 

1.2 

– 

46.4 

– 

47.6 

– 

47.6 

– 

– 

0.8 

– 

48.7 

– 

49.5 

– 

49.5 

– 

– 

19.2 

– 

7.0 

– 

26.2 

– 

26.2 

– 

– 

21.9 

– 

6.9 

– 

28.8 

0.2 

29.0 

– 

– 

47.6 

49.5 

26.2 

29.0 

267.0 

29.1 

1.5 

64.9 

57.9 

56.7 

477.1 

– 

477.1 

16.6 

(95.2)

398.5 

273.3 

141.5 

62.8 

(0.5)

477.1 

– 

477.1 

16.6 

(95.2)

398.5 

* 

Other unallocated assets and liabilities include central provisions, taxation, dividends and assets not directly related to 
operating activity.

Total 

2001
restated
£m 

274.0 

55.1 

(15.8)

75.2 

47.3 

60.7 

496.5 

(0.7)

495.8 

17.5 

(114.7)

398.6 

305.7 

118.4 

73.5 

(1.1)

496.5 

(0.7)

495.8 

17.5 

(114.7)

398.6

Inchcape plc Annual report 2002

Segmental analysis continued

1

d

Average number
of employees 

Import, Distribution 
and Retail 

UK Retail 

Financial Services 

E-commerce 

Total operational 

Corporate 

Continuing

Discontinued 

Group subsidiaries 

Joint ventures 

Associates 

2002 

2001

2002 

2001

2002 

2001

2002 

614 

1,222 

6,684

2,841 

459

32

– 

16 

– 

6,007 

2,841 

258 

32 

9,138 

51 

9,189 

– 

9,189 

4,976 

2,559 

279 

35

7,849 

57

7,906 

211

8,117 

63 

– 

185 

– 

248 

– 

248 

– 

248 

– 

– 

200 

– 

200 

– 

200 

– 

200 

– 

16 

– 

630 

– 

630 

– 

630 

1,238 

10,016 

9,287 

– 

51 

1,238 

10,067 

20 

– 

1,258 

10,067 

57 

9,344 

231 

9,575 

43

Total 

2001 

6,198 

2,559 

495 

35 

2

Prior period adjustment

The adoption of FRS 19 Deferred Tax has resulted in a change in the method of accounting for deferred tax, from a partial to a full
provision basis. This change in accounting policy has been reflected in the accounts as a prior period adjustment in accordance
with FRS 18 Accounting Policies, and has required both the profit and loss account and balance sheet comparatives to be
restated. The effect of the restatement on the prior year balance sheet is shown below:

Decrease in share of joint ventures’ post acquisition reserves (note 13a)

Decrease in deferred tax asset (note 15b)

Increase in deferred tax provision (note 20)

Decrease in net assets

Profit and loss reserve at 1 January 2001

Profit and loss account for year ending 31 December 2001

Minority interest

2001
£m

1.7

1.4

1.1

2.5

4.2

3.7

0.6

4.3

(0.1)

4.2

The effect on the current year taxation charge is a decrease of £0.3m and on the comparative taxation charge an increase of £0.6m.

Inchcape plc Annual report 2002

44

Notes to the accounts continued

3 

a

b

(i)

Net operating expenses 

Analysis of net operating expenses

Distribution costs 

Administrative expenses (including goodwill amortisation) 

Other operating income 

Utilisation of termination provisions 

Net operating expenses 

Profit on ordinary activities before taxation is stated after the following charges (credits):

Amortisation of goodwill – subsidiaries

Amortisation of goodwill – joint ventures and associates

Depreciation of tangible fixed assets

Loss (profit) on sale of tangible fixed assets other than property

Hire of plant, machinery and equipment

Other operating lease rentals payable

Auditors’ remuneration:

UK statutory audit (Company: £0.1m; 2001 – £0.1m) 

Overseas statutory audit 

Non-audit fees*:

– tax advice (UK: £0.2m; 2001 – £nil) 

– due diligence and other audit-related work (UK: £nil; 2001 – £0.2m) 

– other services 

Total PricewaterhouseCoopers LLP audit and non-audit fees 

Audit fees and expenses – firms other than PricewaterhouseCoopers LLP 

2002
£m

(223.1)

(190.4)

1.0

2.3

2001
£m 

(210.9)

(171.9)

1.0

4.7 

(410.2)

(377.1)

5.0 

0.6 

27.8 

1.6 

1.6 

21.7 

0.7 

0.6 

0.6 

–

0.2 

2.1 

0.1 

0.9

0.9 

26.6 

(0.4)

1.5 

20.0 

0.7 

0.5 

0.2 

0.2 

0.1 

1.7

0.1

*

Not included in the above is £0.2m of tax services, which have been capitalised as part of the cost of the acquisition of Inchcape
Motors Limited.

As permitted by Section 230 of the Companies Act 1985, no separate profit and loss account is presented for the Company.

(ii)

Staff costs 

Wages and salaries 

Social security costs 

Other pension costs 

Total employment costs of the Company and its subsidiaries 

2002
£m

189.3 

18.6

7.3 

215.2 

2001
£m 

167.1

16.7

6.1

189.9

Information on Directors’ emoluments and interests, which forms part of these audited financial statements, is given in the notes
to the Board report on remuneration (‘the auditable part’).

Inchcape plc Annual report 2002

45

4

a

Pensions and other post-retirement benefits

The Group operates pension schemes for its employees in a number of subsidiaries. In the UK and Hong Kong, schemes are
mainly of the defined benefit type with assets held under trust in separately administered accounts. Some overseas employees
are covered by defined contribution schemes which are principally linked to local statutory arrangements. The Group also has
some unfunded arrangements in the UK, the costs of which are included in the pension cost figures below. The Group has no
health and medical plans providing post-retirement benefits for current employees but does have a liability in respect of sixty past
employees under schemes which have been closed to new entrants. 

Pensions – UK schemes

The UK consists of three main defined benefit schemes. All three schemes’ pension costs were determined in accordance with
the advice of independent professionally qualified actuaries based on the projected unit method.

These are considered below.

Open schemes

(i)

Inchcape Group (UK) Pension Scheme

The latest actuarial valuation for this scheme was carried out at 31 March 2000 on a market-related basis.

The main assumptions are investment return of 5.0%, salary increase of 4.5% and pension increase of 2.5%. The market-related
value of the assets covered 125.6% of the benefits that had accrued to members after allowing for expected future salary
increases. The market value of the assets at the date of the valuation was £179.8m.

As a result of the financial strength of the scheme, the actuary recommended that contributions be suspended for the foreseeable
future. A pension cost of £nil has been charged from the date of the valuation.

(ii)

Inchcape Motors Pension Scheme

The latest actuarial valuation for this scheme was carried out at 5 April 2000 on a market-related basis.

The main assumptions are weighted average investment return of 5.7%, salary increase of 4.5% and pension increase of 2.5%.
The market value of the assets covered 120.5% of the benefits that had accrued to members after allowing for expected future
salary increases. The market value of the assets at the date of the valuation was £114.2m.

Closed scheme

TKM Group Pension Scheme

The latest actuarial valuation for this closed scheme was carried out at 5 April 2001. The Group has no obligation to fund this
scheme except to the extent required under the Minimum Funding Requirement (MFR). As at 5 April 2001, the assets covered
117.0% of the MFR.

The main assumptions are investment return of 5.5%, gilt yield of 2.6% and pension increase of 2.6%. The actuarial valuation of 
the assets covered 111.3% of the benefits that had accrued to members. The market value of the assets at the date of the valuation
was £239.3m. The scheme has a prudent investment strategy and at 5 April 2002 the market value of the net assets was £232.3m.
At that date, the scheme had only 18.6% invested in equities and since then the scheme has switched further into bonds.

Pensions – Overseas schemes

The assets of all overseas schemes had a market value of £109.3m based on the latest actuarial valuations. This included 
£81.1m of assets held in the Inchcape Group Overseas Scheme managed from Guernsey. In note 4b, in line with FRS 17, this
scheme is included in the UK segment. The actuarial assumptions used for overseas schemes were consistent with local practice.
The actuarial valuations of the total assets covered 100.7% of the benefits that had accrued to members. 

Pension cost

The pension cost charged for 2002 was £7.3m (2001 – £6.1m) of which £5.7m (2001 – £4.3m) relates to schemes of a defined
benefit nature and £1.6m (2001 – £1.8m) represents the amount attributable to defined contribution schemes. A provision of
£4.9m (2001 – £3.8m) is included in provisions for liabilities and charges, being the excess of the pension cost charge over the
amount funded. Outstanding contributions to defined contribution schemes are £0.3m (2001 – £0.5m). 

A triennial valuation of the Group’s UK defined benefit schemes will be undertaken in April 2003 upon which a revised SSAP 24
charge will be determined for the next three years. Current estimates are that the 2003 pension charge will increase by £3.0m 
to £4.0m.

Inchcape plc Annual report 2002

46

Notes to the accounts continued

4

b

Pensions and other post-retirement benefits continued

Disclosures under FRS 17 for the year ended 31 December 2002

The Group continues to report pension costs in accordance with SSAP 24. However, the Group is following the extended
transitional arrangements under which additional disclosure on retirement benefits is required in the notes to the financial
statements under FRS 17. These disclosures are set out below.

The principal retirement and defined benefit schemes operated by the Group are in the UK and Hong Kong. The most recent
actuarial valuations of these schemes have been updated by an independent qualified actuary to take account of the requirements
of FRS 17 in order to assess the liabilities of the schemes at 31 December 2002. Scheme assets are stated at their market value
at 31 December 2002. 

(i)

Weighted average assumptions used by the actuaries:

Rate of increase in salaries

Rate of increase in pensions

Discount rate

Inflation assumption

UK
2002
%

4.5

2.5

5.5

2.5

Hong Kong
2002
%

5.0

–

5.5

–

The rate of increase in healthcare cost is 4.5% p.a. but with higher increases in the first ten years.

(ii)

The assets in the schemes and the expected rate of return were:

UK
2002
%

7.5

4.6

4.0

6.0

Total
2002
£m

153.1

140.4

18.8

312.3

Total
2002
£m

312.3

(366.7)

(54.4)

1.2

(53.2)

UK
2002
£m

143.9

140.4

15.6

299.9

Hong Kong
2002
£m

9.2

–

3.2

12.4

UK
2002
£m

Hong Kong
2002
£m

299.9

(346.9)

(47.0)

–

(47.0)

12.4

(19.8)

(7.4)

1.2

(6.2)

Long term rate of return expected at year end

Equities

Bonds

Other 

Total

Value at year end

Equities

Bonds

Other

Total

(iii) 

Net pension (liability) asset

Total market value of pension assets

Present value of pension liabilities

(Deficit) surplus in pensions

Related deferred tax asset 

Net pension (liability) asset

Inchcape plc Annual report 2002

UK
2001
%

4.5

2.5

5.8

2.5

UK
2001
%

7.5

5.0

4.9

6.3

Hong Kong
2001
£m

10.9

4.7

–

15.6

Hong Kong
2002
%

7.5

–

2.5

6.2

UK
2001
£m

166.1

147.6

15.0

328.7

UK
2001
£m

Hong Kong
2001
£m

328.7

(319.2)

9.5

–

9.5

15.6

(20.1)

(4.5)

0.7

(3.8)

Hong Kong
2001
%

5.8

–

6.3

–

Hong Kong
2001
%

8.5

4.5

–

7.3

Total
2001
£m

177.0

152.3

15.0

344.3

Total
2001
£m

344.3

(339.3)

5.0

0.7

5.7

4

b

(iv)

Pensions and other post-retirement benefits continued

Disclosures under FRS 17 for the year ended 31 December 2002 continued

Analysis of the amount that would have been charged to operating profit

Current year service cost

(v)

Analysis of amounts that would have been included in net interest

Expected return on pension assets

Interest expense on pension liabilities

Net interest income (expense) in respect of pensions

UK
2002
£m

6.4

Hong Kong
2002
£m

1.8

UK
2002
£m

20.3

(18.3)

2.0

Hong Kong
2002
£m

1.1

(1.2)

(0.1)

(vi)

Analysis of amounts that would have been recognised in the statement of total recognised gains and losses

Actual return less expected return on pension assets

Experience (losses) gains arising on pension liabilities

Changes in assumptions underlying the present value of pension liabilities

Actuarial loss recognised in the statement of total recognised gains and losses

(vii)

Movement in surplus (deficit) in the year

Surplus (deficit) in pensions at 1 January 2002

Effect of foreign exchange rate changes

Current year service cost

Contributions

Other finance income

Other expenses

Net interest income (expense) in respect of pensions

Actuarial loss recognised in the statement of total recognised gains and losses

Deficit in pensions at 31 December 2002

UK
2002
£m

(39.3)

(1.2)

(14.0)

(54.5)

UK
2002
£m

9.5

–

(6.4)

2.9

0.5

(1.0)

2.0

(54.5)

(47.0)

Hong Kong
2002
£m

(3.9)

1.1

(0.5)

(3.3)

Hong Kong
2002
£m

(4.5)

0.6

(1.8)

1.7

–

–

(0.1)

(3.3)

(7.4)

47

Total
2002
£m

8.2

Total
2002
£m

21.4

(19.5)

1.9

Total
2002
£m

(43.2)

(0.1)

(14.5)

(57.8)

Total
2002
£m

5.0

0.6

(8.2)

4.6

0.5

(1.0)

1.9

(57.8)

(54.4)

Inchcape plc Annual report 2002

48

Notes to the accounts continued

4

b

Pensions and other post-retirement benefits continued

Disclosures under FRS 17 for the year ended 31 December 2002 continued

(viii)

Details of experience gains and losses

Actual return less expected return on pension assets

Total market value of pension assets

Percentage of pension assets 

Experience (losses) gains arising on pension liabilities 

Present value of pension liabilities

Percentage of present value of pension liabilities

Actuarial loss recognised in the statement of total recognised gains and losses 

Present value of pension liabilities

UK
2002
£m

Hong Kong
2002
£m

(39.3)

299.9

(3.9)

12.4

Total
2002
£m

(43.2)

312.3

(13.1)%

(31.5)%

(13.8)%

UK
2002
£m

(1.2)

346.9

Hong Kong
2002
£m

1.1

19.8

(0.3)%

5.6%

UK
2002
£m

(54.5)

346.9

Hong Kong
2002
£m

(3.3)

19.8

Total
2002
£m

(0.1)

366.7

–

Total
2002
£m

(57.8)

366.7

Percentage of present value of pension liabilities

(15.7)%

(16.7)%

(15.8)%

In addition to the above, the Group sponsors the TKM Group Pension Scheme which is a defined benefit scheme covering
pensioners and deferred pensioners (there are no active members). As at 5 April 2001, the scheme’s net assets were £239.7m. 
The scheme has a prudent investment strategy and at 5 April 2002 the market value of the net assets was £232.3m. At that date,
the scheme had only 18.6% invested in equities and since then the scheme has switched further into bonds.

The Group has no obligation to fund this scheme except to the extent required under the Minimum Funding Requirement (MFR)
and as at 5 April 2001 the assets covered 117.0% of the MFR. The Group believes that the surplus in this scheme is irrecoverable
and hence the Group balance sheet includes no pension asset or liability for this scheme and no amount is recognised in the profit
and loss account for this scheme.

(ix)

If the above amounts had been recognised in the financial statements, the Group’s balance sheet at 31 December 2002 would be
as follows:

Net assets

Net assets

SSAP 24 pension provision excluding defined contribution provision

Net assets excluding SSAP 24 pension provision

Pension asset

Pension liability

Net assets including pension asset (liability)

Reserves

Profit and loss account 

SSAP 24 pension provision excluding defined contribution provision

Profit and loss account excluding SSAP 24 pension provision

Pension reserve

Profit and loss account 

Inchcape plc Annual report 2002

2002

£m

398.5

7.6

406.1

–

(53.2)

352.9

121.8

7.6

129.4

(53.2)

76.2

2001
restated
£m

398.6

6.6

405.2

30.3

(24.6)

410.9

77.0

6.6

83.6

5.7

89.3

5

Exceptional items

Net profit (loss) on sale of properties and investments

Net profit (loss) including provisions on sale and termination of operations:

– UK Retail dealerships (2001 includes goodwill written off £5.8m)

– IFS Australia

– Provision release arising from settlement of warranties/indemnities 

– MCL – UK (2001 goodwill written off £24.5m)

– Seaking Automotive Ltd – UK (2001 includes goodwill written off £5.3m)

– IRB Finance Berhad – Brunei

– Other (2002 includes goodwill written off £0.3m; 2001 – £1.1m)

Total net profit (loss) including provisions on sale and termination of operations

Total exceptional items (note 9)

49

2001
£m

(0.6)

(6.7)

–

–

(24.5)

(7.9)

3.9 

(1.1)

(36.3)

(36.9)

2002
£m

0.9 

(1.4)

0.8 

3.0 

–

–

–

(1.2)

1.2 

2.1 

Goodwill written off included above of £0.3m (2001 – £36.7m) had been charged against reserves in previous years (note 24a(i)).

6

Net interest

Interest payable and other charges relating to the Company and its subsidiaries:

Bank loans and overdrafts falling due within five years

Loan notes falling due within five years

Other interest

Less amounts included in cost of sales for Financial Services subsidiaries

Interest receivable relating to the Company and its subsidiaries:

Bank and other interest

Less amounts included in turnover for Financial Services subsidiaries 

Net interest relating to the Company and its subsidiaries

Share of joint ventures’ net interest

Share of associates’ net interest

2002
£m

6.6 

2.7 

2.2 

11.5 

–

11.5 

(6.2)

–

(6.2)

5.3 

–

(0.2)

5.1 

2001
£m

6.0 

4.7

2.5 

13.2

(0.6)

12.6

(11.9)

1.8 

(10.1)

2.5

0.1

1.3

3.9 

Inchcape plc Annual report 2002

50

Notes to the accounts continued

7

a

Taxation

Analysis of tax charge for the year

Current tax:

– UK corporation tax at 30.0% (2001 – 30.0%)

– double tax relief

Overseas tax

Adjustments to prior year liabilities:

– UK

– overseas

The Company and its subsidiaries’ current tax

Share of joint ventures’ current tax

Share of associates’ current tax

Total current tax charge

The Company and its subsidiaries’ deferred tax

Share of joint ventures’ deferred tax

Total deferred tax

Tax on profit on ordinary activities

2002

£m

2001
restated
£m

5.5 

(5.8) 

(0.3) 

30.9 

30.6

(1.5) 

0.6

29.7

3.2

0.6

33.5

(3.9) 

(0.7)

(4.6)

1.5 

(2.2) 

(0.7) 

27.3

26.6

(0.5) 

0.9 

27.0

3.3

1.1

31.4 

(2.3)

0.2

(2.1)

28.9 

29.3 

The adoption of FRS 19 has resulted in a decrease of £0.3m in the tax charge to 31 December 2002 (2001 – £0.6m increase).

Tax on Headline profit amounts to £29.1m (2001 – £29.3m) which is before tax relief of £0.2m (2001 – £nil) on goodwill
amortisation (note 9). There is no tax on exceptional items (2001 – £nil).

The deferred tax credit has arisen from the origination and reversal of timing differences.

b

Factors affecting the tax charge for the period

The effective tax rate for the year of 30.8% (2001 – 51.5%) is higher than the standard rate of tax. In 2001 the rate was increased
significantly by £36.7m of non-tax deductible goodwill in exceptional items. The standard rate comprises the average rates of tax
payable across the Group, weighted in proportion to accounting profits.

Profit on ordinary activities before taxation

Profit on ordinary activities multiplied by standard rate of tax 25.1% (2001 – 16.1%)

Effects of:

– untaxed FRS 3 provision (releases) charges

– non-deductible goodwill

– untaxed profits

– losses brought forward utilised in year

– unrelieved losses 

– permanent disallowable items

– prior year items

– short term timing differences

– accelerated capital allowances

– other items

Total current tax charge 

Inchcape plc Annual report 2002

2002
£m

108.6

27.3

(0.9)

1.5

(1.4)

(0.7)

2.7

4.0

(0.9)

1.0

–

0.9

33.5

2001
£m

61.0

9.8

11.0

0.5

(1.0)

(1.2)

3.1

3.6

0.4

1.4

3.9

(0.1)

31.4

51

7

c

Taxation continued

Factors that may affect future tax charges

The Group has unrecognised deferred tax assets of c. £26.0m that may improve the rate in future years. The majority of these
relate to losses, mainly arising in the UK with a smaller proportion relating to accelerated capital allowances and other short term
timing differences. These assets are not recognised because they arise in statutory entities that are currently not forecast to make
taxable profits. There are further potential deferred tax assets, relating to losses, of c. £20.0m that are not recognised and are 
not considered to have any impact on the future tax charge because the possibility of accessing them is considered so remote.
The assets mentioned in this paragraph will only become recognisable if the statutory entities which hold them begin to generate
sufficient taxable profits.

There are also losses in Belgium for which an asset of £0.7m has been recognised, based on current forecast profits. 
The remaining asset of £2.5m has not been recognised but should it be demonstrated that sufficient taxable profits are likely 
to be generated in the relevant company, then the asset will be increased.

No deferred tax has been recognised for deferred tax on gains recognised in revaluing properties to market value. The total
amount not recognised is £1.4m. Such tax would become payable only if the properties were sold without it being possible to
claim rollover relief. At present, it is not envisaged that any tax will become payable in the foreseeable future. 

8

Minority interests

Paid or payable as dividends

Proposed dividends unpaid – Inchcape Motors Limited

Net retained profit for the year

2002
£m

0.7

(1.7)

4.4 

3.4

2001
£m

3.0 

–

5.3 

8.3

The 2002 minority interest charge is net of a £1.7m (2001 – £nil) benefit resulting from a lower 2001 final dividend charge than 
was accrued in the 2001 financial statements. This benefit was due to the minority shareholding being acquired before the final
dividend was approved.

9

Earnings per ordinary share

Headline profit before tax

Goodwill amortisation (note 3)

Exceptional items (note 5)

Profit before tax

Taxation (note 7)

Minority interests (note 8)

Earnings

Headline earnings per share

Basic earnings per share

Diluted earnings per share

Weighted average number of fully paid ordinary shares in issue during the year, 
less those held by the Inchcape Employee Trust 

Dilutive effect of potential ordinary shares

Adjusted weighted average number of fully paid ordinary shares in issue during the year

2002

£m

112.1

– 

– 

112.1

(29.1)

(3.4)

79.6 

Headline

2001
restated
£m

2002

£m

99.7 

112.1 

– 

– 

99.7 

(29.3)

(6.8)

63.6 

(5.6)

2.1

108.6

(28.9)

(3.4)

76.3 

FRS 3

2001
restated
£m

99.7 

(1.8)

(36.9)

61.0 

(29.3)

(8.3)

23.4 

104.5p

79.7p

100.1p

97.9p

29.3p

29.0p

2002
number

2001
number

76,195,345 79,816,472 

1,754,558

968,310 

77,949,903 80,784,782 

Inchcape plc Annual report 2002

52

Notes to the accounts continued

9

Earnings per ordinary share continued

Headline profit before tax and earnings (before goodwill amortisation and exceptional items) are adopted in that they provide a fair
representation of underlying performance.

Headline and basic earnings per share are calculated by dividing the respective Headline and FRS 3 earnings (as outlined above)
for the year by the weighted average number of fully paid ordinary shares in issue during the year, less those shares held by the
Inchcape Employee Trust (note 13a(ii)). 

Diluted earnings per share is calculated as per Headline and basic earnings per share with a further adjustment to the weighted
average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares.

10

Dividends

Interim – paid 16 September 2002 (2001 – paid 17 September 2001)

Final – proposed – payable 16 June 2003 (2001 – paid 17 June 2002)

2002
pence

10.0 

21.0 

31.0 

2001
pence

8.8 

18.2 

27.0 

2002
£m

7.5 

16.1 

23.6 

2001
£m

5.6 

13.9 

19.5 

If approved at the Annual General Meeting the final ordinary dividend will be paid to ordinary shareholders registered in the books
of the Company at the close of business on 23 May 2003.

Dividends above exclude £0.4m (2001 – £0.3m) payable on shares held by the Inchcape Employee Trust (note 13a(ii)).

11

Fixed assets – intangible assets

Cost at 1 January 2002

Effect of foreign exchange rate changes

Additions

Adjustment relating to prior year acquisition 

Cost at 31 December 2002

Amortisation at 1 January 2002

Effect of foreign exchange rate changes

Provided for the year

Amortisation at 31 December 2002

Book value at 31 December 2002

Book value at 31 December 2001

Goodwill
£m

80.0

(0.8)

20.3

(7.7)

91.8

(3.8)

(0.1)

(5.0)

(8.9)

82.9

76.2

The historical cost goodwill brought forward comprises Eurofleet £56.1m and Bates Group £16.1m in the UK, Ferrari Belgium
£2.8m, Maserati Belgium £0.9m, Australia Retail £2.8m and other small amounts totalling £1.3m. 

Additions to goodwill arise mainly from the acquisition of the minority interest in Inchcape Motors Limited, as set out in note 27a. 

Goodwill relating to Ferrari Belgium and Australia Retail is being amortised over periods ranging from five to ten years. All other
goodwill is being predominantly amortised over twenty years. These periods are the periods over which the Directors estimate
that the values of the underlying businesses acquired are expected to exceed the value of the underlying assets.

The adjustment relating to the prior year acquisition refers to the acquisition of Eurofleet in 2001. The Group then assumed the
additional consideration payable for Eurofleet would be in the range of £14.0m to £22.0m based on challenging EBIT growth
assumptions. In valuing the goodwill at 31 December 2001, it was assumed that £21.8m deferred consideration was payable.
Following this year’s performance, the Group now considers that the deferred consideration will be up to £14.3m. Accordingly,
goodwill has been reduced by £7.5m in 2002. In addition, the provisional fair values of Eurofleet assets and liabilities at the
acquisition date have been revisited and goodwill has been reduced by £0.2m accordingly.

Inchcape plc Annual report 2002

12

Fixed assets – tangible assets

Cost or valuation at 1 January 2002

Effect of foreign exchange rate changes

Businesses acquired

Additions

Disposals

Transfer to current assets

Cost or valuation at 31 December 2002

Analysed:

– valuation 1996

– cost 

Depreciation at 1 January 2002

Effect of foreign exchange rate changes

Provided in the year

Disposals

Depreciation at 31 December 2002

Book value at 31 December 2002

Book value at 31 December 2001

Book value of land and buildings analysed between:

– freehold

– leasehold with over fifty years unexpired

– short leasehold

Historic cost value of land and buildings analysed between:

– cost

– less depreciation

53

Total
£m

Freehold and 

Plant, 
leasehold land  machinery and 
equipment 
and buildings 
£m 
£m 

214.1 

140.9

355.0

(4.6)

3.3

11.2

(2.0)

(0.6)

(1.1)

1.6

44.9

(34.7)

–

221.4 

151.6

112.4

109.0

221.4

– 

151.6

151.6

(5.7)

4.9

56.1 

(36.7)

(0.6)

373.0 

112.4

260.6

373.0 

(20.0)

(83.9)

(103.9)

0.4 

(5.1)

0.7 

(24.0)

197.4

194.1 

0.4 

(22.7)

15.3 

(90.9)

60.7

57.0

0.8 

(27.8)

16.0

(114.9)

258.1 

251.1 

2002
£m

2001
£m

125.0 

42.4

30.0

117.5 

43.5 

33.1 

197.4 

194.1 

205.6 

(29.8) 

175.8

197.1 

(26.9) 

170.2 

The book value of tangible fixed assets includes £0.9m (2001 – £1.0m) in respect of assets held under finance leases.

Inchcape plc Annual report 2002

54

Notes to the accounts continued

13

Fixed assets – investments

a

(i)

Movement in book value

Group

Cost less provisions at 1 January 2002:

– cost less provisions 

– goodwill capitalised

Effect of foreign exchange rate changes

Additions

(Disposals)/loan repayments

Goodwill amortisation

Cost less provisions at 31 December 2002:

– cost less provisions 

– goodwill capitalised

Share of post acquisition reserves:

Balance at 1 January 2002

Prior period adjustment (note 2)

Restated balance at 1 January 2002

Effect of foreign exchange rate changes

Disposals

Retained profit for the financial year 

Balance at 31 December 2002

Adjustment to cost in respect of goodwill, 
previously written off to reserves:

Goodwill at 1 January 2002

Effect of foreign exchange rate changes

Balance at 31 December 2002

31 December 2002

– book value at 31 December 2002

– goodwill capitalised 

31 December 2001

– book value at 31 December 2001

– goodwill capitalised 

Inchcape plc Annual report 2002

Shares in
joint ventures 
and associates
restated
£m 

Loans from
joint ventures
and associates

Own shares

Other
investments

£m 

£m 

£m 

Total 
restated
£m 

32.3 

1.2 

33.5 

(0.4)

0.2 

(2.1)

(0.6)

30.0 

0.6 

30.6 

53.3 

(1.7)

51.6 

(3.2)

0.7

(1.5)

47.6 

(4.8)

0.4 

(4.4)

73.2 

0.6 

73.8 

79.1

1.2 

80.3 

(1.8)

– 

(1.8)

– 

– 

1.8 

–

– 

– 

– 

3.4 

– 

3.4 

– 

4.7 

(2.6)

–

5.5 

– 

5.5 

– 

– 

– 

(1.8)

– 

(1.8)

5.5 

– 

5.5 

3.4 

– 

3.4 

0.6 

– 

0.6 

– 

0.2 

– 

– 

0.8 

– 

0.8 

0.8 

– 

0.8 

0.6 

– 

0.6 

34.5 

1.2 

35.7 

(0.4)

5.1 

(2.9)

(0.6)

36.3 

0.6 

36.9 

53.3 

(1.7)

51.6 

(3.2)

0.7

(1.5)

47.6 

(4.8) 

0.4 

(4.4)

79.5 

0.6 

80.1 

81.3

1.2 

82.5

13

Fixed assets – investments continued

a

(ii)

Movement in book value continued

Company

At 1 January 2002

Additions 

Adjustment relating to prior year acquisition

Disposals

At 31 December 2002

55

Own shares 
£m 

Shares in 
subsidiaries 
£m 

Total 
£m 

3.4 

4.7 

–

(2.6)

5.5 

1,027.7 

1,031.1 

–

(7.2)

–

4.7 

(7.2)

(2.6)

1,020.5 

1,026.0 

Own ordinary shares at cost are held by the Inchcape Employee Trust, a general discretionary trust whose beneficiaries include
employees and former employees of the Group and their dependants. The total number of ordinary shares held by the Inchcape
Employee Trust at 31 December 2002 was 1,118,247 (2001 – 1,271,804). Their market value at both 31 December 2002 and
28 February 2003 was £8.0m (31 December 2001 – £7.7m, 1 March 2002 – £8.9m). 

b

Listed fixed asset investments

Book value

Market value

c

Group share of net assets of joint ventures and associates

Fixed assets 

Current assets

Goodwill capitalised

Group share of gross assets

Liabilities due within one year

Liabilities due after more than one year

Group share of gross liabilities

Group share of net assets

Joint ventures

Associates

2002

£m

8.7

309.9

0.6

319.2

(226.1)

(45.5)

(271.6)

47.6

2001
restated
£m

11.7 

430.5 

1.0 

443.2 

(261.5)

(132.2)

(393.7)

49.5

2002

£m

13.4

69.1

–

82.5 

(54.3)

(2.0)

(56.3)

26.2

2001

£m

15.9 

83.5 

0.2 

99.6 

(63.2)

(7.4)

(70.6)

29.0

d

Group transactions and amounts outstanding with joint ventures and associates

Other fixed asset investments 

2002
£m

6.0

8.7

2002

£m

22.1

379.0

0.6

401.7

(280.4)

(47.5)

(327.9)

73.8 

2001
£m 

3.9 

8.3 

Total

2001
restated
£m

27.6

514.0

1.2

542.8 

(324.7)

(139.6)

(464.3)

78.5

Vehicles purchased from joint ventures and associates 

Vehicles sold to joint ventures and associates 

Other income paid

Other income received

Debt factored through associates

Transaction

Amounts outstanding

2002
£m

72.6

382.4

1.3

16.2

–

2001
£m

87.5

487.7

1.8

15.0

14.6

2002
£m

1.6

0.6

0.1

17.4

–

2001
£m

12.1

3.7

0.2

16.9

–

Inchcape plc Annual report 2002

56

Notes to the accounts continued

14

Stocks

Raw materials and work in progress

Finished goods and merchandise

2002
£m

1.5

500.3

501.8

2001
£m

2.3

517.4

519.7

Certain subsidiaries have an obligation to repurchase, at a guaranteed residual value, vehicles which have been legally sold for
leasing contracts. Although the credit risk is passed to the finance house, in substance these vehicles remain as assets of the
Group. They have been included in stock at the guaranteed repurchase price less appropriate provisions where the anticipated
realisable value is lower. The corresponding cross guaranteed repurchase liability is included within trade creditors. Stock includes
£77.1m (2001 – £93.8m) of such vehicles.

Vehicles held on consignment which are in substance assets of the Group amount to £40.1m (2001 – £37.0m). These have been
included in finished goods stock with the corresponding liability included within trade creditors. Payment becomes due when title
passes to the Group, which is generally the earlier of six months from delivery or date of sale. Associated stocking interest of
£2.2m (2001 – £1.8m) is charged before arriving at operating profit.

15

a

Debtors

Total debtors

Amounts due within one year

Trade debtors subject to limited recourse financing 

Less non-returnable amounts received 

Other trade debtors 

Amounts owed by: – group undertakings

– joint ventures and associates 

Other debtors

Advance corporation tax recoverable

Corporation tax recoverable

Prepayments and accrued income 

Amounts due after more than one year

Trade debtors subject to limited recourse financing

Less non-returnable amounts received 

Other trade debtors

Amounts owed by: – group undertakings

– joint ventures and associates 

Other debtors

Deferred tax asset

Prepayments and accrued income

Total debtors

Inchcape plc Annual report 2002

2002

£m

0.7

(0.7)

–

Group

2001
restated
£m

1.3 

(1.2)

0.1 

126.1

122.0 

–

10.1

27.8

0.2

4.2

22.0

190.4

6.7

(6.0)

0.7

–

–

8.0 

1.8

3.0 

1.0

– 

11.9 

47.2 

0.2 

4.9 

15.9 

202.2 

12.0 

(10.8)

1.2 

0.3

– 

8.3 

2.0

–

0.2 

Company

2001

£m

2002

£m

– 

– 

– 

– 

0.7 

–

0.1 

0.2

0.8

– 

1.8

–

–

– 

–

– 

– 

– 

– 

0.3 

– 

0.2

0.2 

3.4 

– 

4.1 

– 

– 

– 

–

193.7

184.3 

– 

–

– 

– 

– 

–

– 

– 

14.5

12.0

193.7

184.3 

204.9

214.2 

195.5

188.4 

57

15

Debtors continued

Trade debtors subject to limited recourse financing represent hire purchase debtors discounted with banks that carry interest at
variable rates. The majority of cash received by the Group on discounting is not returnable. The returnable element of the proceeds
is recorded as bank loans and overdrafts due within and after one year as appropriate. It has been agreed with the banks that the
Group is not required to make good any losses over and above the agreed recourse limit.

Advance corporation tax (ACT) written off to date amounts to £9.7m (2001 – £9.7m) and is available for offset against future UK
corporation tax liabilities subject to the restrictions of the shadow ACT regulations.

b

Deferred taxation asset (liability)

Excess capital allowances

Other timing differences

The 2001 restated deferred tax liability is reported in note 20.

Balance at 1 January 2002

Prior period adjustment (note 2)

Restated balance at 1 January 2002

Transfer from deferred tax provision (note 20)

Effect of foreign exchange rate changes

Charged to profit and loss account

Balance at 31 December 2002

2002

£m

1.0

2.0 

3.0 

2001
restated
£m

(0.1)

(1.0) 

(1.1) 

2002
£m

1.4

(1.4)

–

(1.1)

0.2

3.9

3.0

No account has been taken of taxation which would be payable if profits of overseas operations were distributed, as there is
currently no intention to remit such profits.

16

Current asset investments

Book value

Market value

2002
£m

11.4

12.2

2001
£m 

14.2 

14.7 

Inchcape plc Annual report 2002

58

Notes to the accounts continued

17

Creditors – amounts falling due within one year

a

Borrowings

Bank loans 

Other loans

Debt due within one year

Finance leases

Bank overdrafts

Borrowings – amounts falling due within one year

b

Other

Trade creditors:

– payments received on account

– other

Amounts owed to: – group undertakings

– joint ventures and associates

Corporate taxation

Other taxation and social security payable

Other creditors

Accruals and deferred income

Dividends payable: – proposed final

– to minorities

2002
£m

20.9

20.1

41.0

0.1

3.5

44.6

28.8

408.4

–

1.6 

29.4 

13.3

13.2

85.5

16.1

0.2

Group

2001
£m

14.2 

62.7 

76.9 

0.3 

5.9 

83.1 

23.5 

390.6 

–

12.6 

26.8 

8.8 

18.3 

86.4 

13.9

1.8

2002
£m

–

20.1

20.1

–

–

Company

2001
£m

– 

19.1

19.1

– 

– 

20.1

19.1

–

– 

–

0.3 

377.3

349.0 

–

5.3 

0.3

– 

0.5

16.1

–

–

6.1 

0.1 

0.5 

0.3 

13.9

–

Other creditors – amounts falling due within one year

596.5

582.7 

399.5

370.2 

Total creditors falling due within one year

641.1

665.8 

419.6

389.3 

Inchcape plc Annual report 2002

18

Creditors – amounts falling due after more than one year

a (i)

Borrowings

Bank loans 

Other loans

Finance leases

Borrowings – amounts falling due after more than one year

(ii)

Maturity of borrowings

Repayable over one year and up to two years:

Bank loans

Other loans

Finance leases

Repayable over two years and up to five years:

Bank loans

Other loans

Finance leases

Borrowings – amounts falling due after more than one year

b

Other

Trade creditors

Amounts owed to group undertakings

Deferred consideration (note 11)

Other creditors – amounts falling due after more than one year

59

Company

2001
£m

–

20.2 

–

20.2 

–

–

–

–

–

20.2 

–

20.2 

20.2 

–

322.5 

21.8 

344.3 

2002
£m

40.6

0.4

1.0

42.0

0.1

0.2

0.7

1.0

40.5

0.2

0.3

41.0

42.0

52.0

–

14.3

66.3

Group

2001
£m

0.6 

20.8 

1.0 

22.4 

0.1 

0.1 

0.7 

0.9 

0.5 

20.7 

0.3 

21.5 

22.4 

59.8 

–

21.8 

81.6 

2002
£m

–

0.4

–

0.4

–

0.2

–

0.2

–

0.2

–

0.2

0.4

1.6

328.0

14.3

343.9

Total creditors falling due after more than one year

108.3

104.0 

344.3

364.5 

19

a

Facilities and borrowings

Facilities

On 30 July 2002 the Group entered into a five year £250.0m committed revolving credit facility with a syndicate of banks. 
This facility replaced a £200.0m stand-by revolving credit facility which had a maturity date of March 2003. 

In addition the Group has available a number of uncommitted money market lines provided by relationship banks, which provide
additional flexibility in managing the Group’s liquidity. 

b

Borrowings

At 31 December 2002 £40.0m was drawn on the committed revolving credit facility at an interest rate of 4.9%. Although the bank
loan is repayable within twelve months of the balance sheet date, as the amount is drawn under a five year committed facility it is
classified in the table above as repayable between two and five years on the basis of the facility’s expiry date in July 2007.

UK 7.09% loan notes totalling US$72.0m (£43.5m) were repaid on 31 May 2002. Loan notes relating to the Eurofleet and Bates
Group acquisitions were repaid in 2002, totalling £5.4m and £13.9m respectively.

Loan notes totalling £20.5m, maturing during 2003 through to 2005, are at various rates of interest, linked to LIBOR. 
Net obligations under finance leases are at various local prevailing rates of interest.

Of the total Group borrowings £nil (2001 – £1.8m) is secured. The Company’s borrowings are unsecured.

Inchcape plc Annual report 2002

60

Notes to the accounts continued

20

Provisions for liabilities and charges

Pensions
and other
post–retirement
benefits
(note 4)

Product
warranty

Motors
business
exits

Non-motors
business
exits 

Vacant 
leasehold 

Group

Balance at 1 January 2002

Prior period adjustment (note 2)

Restated balance at 1 January 2002

Transfer to debtors (note 15b)

Effect of foreign exchange 
rate changes

Charged to profit and loss account

Unused amounts reversed to 
profit and loss account

Utilised during the year:

– cash

– other 

Balance at 31 December 2002

£m

7.1 

–

7.1

–

0.1 

7.3 

£m

41.6

–

41.6

–

(0.6)

17.7 

£m

6.2 

–

6.2

–

– 

2.4 

£m

49.6 

–

49.6

–

0.2 

– 

£m

6.9 

–

6.9

–

– 

3.3 

– 

(4.8)

(1.1)

(3.3)

(0.4)

(6.6)

(13.3)

– 

7.9 

–

40.6 

(1.6)

(2.3)

3.6 

(16.8)

–

29.7 

(1.7)

–

8.1 

Other Deferred tax
restated
£m

£m

–

–

–

–

0.2 

4.4 

–

–

–

4.6 

–

1.1

1.1

(1.1)

– 

–

– 

–

–

–

Total
restated
£m

111.4 

1.1

112.5

(1.1)

(0.1)

35.1

(9.6)

(40.0)

(2.3)

94.5 

Company

Balance at 1 January 2002

Unused amounts reversed to profit and loss account

Utilised during the year:

– cash

Balance at 31 December 2002

Motors and 
Non-motors
business exits
£m

49.5

(4.4) 

(16.8)

28.3

Product warranty 
Certain Group companies provide self-insured extended warranties beyond those provided by the manufacturer. The warranty
periods covered are up to six years and/or specific mileage limits. Provision is made for the expected cost of labour and parts
based on historic claims experience and expected future trends. These assumptions are reviewed regularly. 

Motors business exits
During 2002, the Group became committed to business exits and terminations which resulted in the charge of £2.4m (2001 –
£8.1m) to the profit and loss account. These included the UK Retail dealership exits shown in note 5. These business exits will be
completed over the next two years and will be broadly cash neutral.

Non-motors business exits
Provision has been made for warranties, indemnities and other litigation issues in relation to these exits, based on expected
outcomes. During the year the Company reached an agreement with Intertek Testing Services (ITS) in relation to claims arising
from the sale of ITS in 1996. Under this agreement the Company paid ITS £14.9m (US$22.75m) in full and final settlement of all
claims, including any that may arise in the future. This payment was fully provided for in prior years. 

Any detailed disclosure of the remaining outstanding claims could seriously prejudice negotiations. Accordingly, no information is
given in regard to the likely timing or cash impact as normally required under FRS 12. These are however referred to in note 21. 

Vacant leasehold
The Group is committed to certain leasehold premises for which it no longer has a commercial use. These are principally located 
in the UK. Provision has been made to the extent of the estimated future net cost. This includes taking into account existing 
sub-tenant arrangements. In determining the provision, the cash flows have been discounted on a pre-tax basis using appropriate
government bond rates. The charge for amortisation of discount of £0.2m (2001 – £0.2m) has been included in the charge to profit
and loss account. The commitments relating to these provisions have not been disclosed within note 22.

Inchcape plc Annual report 2002

61

20

Provisions for liabilities and charges continued

Other
During 2002 the Group became committed to the cost of implementing new European Block Exemption contracts throughout the
dealer network in Belgium. The cost is estimated at £4.4m and it is expected to be predominantly settled during 2003/4. 

Deferred tax 
The FRS 19 prior period adjustment of £2.5m has resulted in a restated deferred tax liability of £1.1m. Movements in deferred tax
in 2002 have resulted in a deferred tax asset at 31 December 2002.

21

Guarantees and contingent liabilities

Guarantees of joint ventures’ and associates’ borrowings

Guarantees of various subsidiaries’ borrowings (against which £40.0m has 
been drawn, 2001 – £43.5m)

Other guarantees, performance bonds and contingent liabilities

2002
£m

0.4

–

5.1 

Group

2001
£m

0.5 

–

20.7

2002
£m

–

250.0

0.2

Company

2001
£m

–

243.5 

14.8 

Commitments for capital expenditure entered into and not provided for in these accounts are estimated at £3.7m (2001 – £3.1m).

Joint ventures and associates that form part of Financial Services are financed by borrowings without recourse to any other Group
company, except as above.

The Group also has, in the ordinary course of business, commitments under foreign exchange instruments relating to the hedging
of transactional exposures (note 28e).

Aon Corporation (Aon) has made certain claims under an indemnity given in connection with the sale of Bain Hogg Limited in 1996
relating to liabilities in respect of advice given on the sale of pensions and related products, opt-outs and transfers by Bain Hogg
Financial Services Limited and Gardner Mountain Financial Services Limited. Aon may seek to make further claims in respect of
such advice and related costs. On the information currently available to the Company, it is not possible to assess fully the merits or
value of claims under this indemnity. The Directors have taken legal advice and are pursuing all options open to them to defend or
minimise the claims. 

In addition to the above, there were at 31 December 2002 other contingent liabilities arising in the ordinary course of business,
including those in respect of disposed businesses. 

The Directors have reviewed the above matters and have made certain provisions. Having done so, the Directors consider, based
on the information currently available, that they will not have a material impact on the financial position of the Group.

In September 2000, the European Parliament passed Directive 2000/53/EC which deals with the collection and disposal of
vehicles at the end of their life. The Directive includes a retrospective liability for vehicles put on the road prior to July 2002.
Member states were required to enact legislation by 21 April 2002. To date, only Belgium has enacted legislation, although how
this will work in practice is not yet clear. None of the other member states which are core markets for the Group have enacted
legislation. Therefore, there are still a number of uncertainties surrounding the implementation of the Directive in our markets and
it is unclear at present what financial effect, if any, it will have on the Group.

22

Operating lease commitments

Operating lease rentals payable in the next year 
in respect of commitments expiring:

– within one year

– in two to five years

– after five years

Property leases

Other operating leases

2002
£m

2001
£m

2002
£m

2001
£m

3.4 

9.0

5.0 

17.4 

5.0 

9.4 

4.9 

19.3 

1.1 

2.5 

0.4 

4.0

0.3 

2.5 

0.7 

3.5 

Inchcape plc Annual report 2002

62

Notes to the accounts continued

23

Share capital

a

Summary

Ordinary shares – authorised 131,000,000 ordinary shares of 150.0p 
each (2001 – 131,000,000 ordinary shares of 150.0p each) and allotted, 
called-up and fully paid 77,726,130 ordinary shares of 150.0p each 
(2001 – 77,473,225 ordinary shares of 150.0p each)

Authorised

Alloted, called-up and fully paid

2002
£m

2001
£m

2002
£m

2001
£m

196.5

196.5

116.6

116.2

b

c

Substantial shareholdings

Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 3 March 2003 under the
provisions of the Companies Act 1985 have been disclosed in the substantial shareholdings section of the Directors’ report. 

Share options

At 31 December 2002, options to acquire ordinary shares of 150.0p each in the Company up to the following numbers under the
schemes below were outstanding as follows:

Ordinary shares
of 150.0p each

Exercisable
until

Option
price

Ordinary shares
of 150.0p each

Exercisable
until

Option
price

The Inchcape 1999 Share Option Plan
– approved (Part II – UK)

The Inchcape SAYE Share Option Scheme

29,074

240,542

98,824

262,393

1 June 2003

1 May 2004

1 December 2004

1 December 2005

£3.25

£2.38

£3.08

£5.54

101,657

174,259

119,784

91,154

4,477

7 September 2009

9 August 2010

21 March 2011

17 March 2012

15 October 2012

– unapproved (Part I – UK)

284,147

411,525

359,040

279,104

92,537

7 September 2009

9 August 2010

21 March 2011

17 March 2012

15 October 2012

– unapproved overseas (Part I – Overseas)

146,899

328,167

281,624

5,330

192,406

7 September 2009

9 August 2010

21 March 2011

20 September 2011

17 March 2012

£3.88

£2.84

£3.84

£6.85

£6.70

£3.88

£2.84

£3.84

£6.85

£6.70

£3.88

£2.84

£3.84

£4.69

£6.85

During the year, a total of 252,905 (2001 – 54,297) ordinary shares was issued under the various share option schemes. 

The Group has taken advantage of the exemption in UITF Abstract 17 Employee Share Schemes not to apply the Abstract to the
Inchcape SAYE Share Option Scheme.

Inchcape plc Annual report 2002

24

a

Reserves

Movements in shareholders’ funds

(i)

Group

£m

£m

£m

£m

Share capital
2002

Share 
premium
account
2002

Revaluation
reserve
2002

Capital
redemption
reserve
2002

Profit for the financial year

Dividends (note 10)

Retained profit for the 
financial year

Effect of foreign exchange 
rate changes

Shares repurchased

Shares issued during the year 
under share option schemes

Goodwill on disposals previously 
written off

Deficit on impairment of 
revalued properties

Transfer from revaluation reserve 
to profit and loss account

Transfers on realisation of 
property surpluses

–

–

–

–

–

–

–

–

–

–

0.4 

0.5 

–

–

– 

– 

–

–

– 

– 

Net change in shareholders’ funds

0.4 

0.5 

Balance at 1 January (2001 – originally 
£365.3m before deducting prior 
period adjustment of £3.7m, note 2)

Balance at 31 December

116.2 

116.6 

107.0 

107.5 

–

–

–

(3.4)

–

–

–

–

(2.1)

(0.2)

(5.7) 

36.1 

30.4

63

Profit and 
loss account*

2002

£m

76.3 

(23.6)

Total
2002

£m

76.3 

(23.6)

Total
2001
restated
£m

23.4 

(19.5)

52.7 

52.7 

3.9 

(10.5)

(13.9)

–

–

0.3 

–

2.1 

0.2 

44.8

(4.2)

(45.3)

0.2 

36.7 

(0.2)

–

–

–

0.9 

0.3 

–

–

–

40.0 

(8.9)

–

–

–

–

–

–

–

–

–

– 

–

16.4 

16.4 

77.0 

121.8

352.7 

392.7 

361.6 

352.7 

Revaluation reserve includes other non-distributable reserves of £3.2m (2001 – £5.2m). Net foreign exchange gains on borrowings
reported in reserves amount to £0.1m in 2002 (2001 – £0.3m).

*

Goodwill contained within the profit and loss account reserve comprises:

Balance at 1 January 2002

Goodwill on disposals (note 5)

Balance at 31 December 2002

£m

114.7 

(0.3)

114.4

(ii)

Company

Shares repurchased

Shares issued during the year under share 
option schemes

Retained (loss) profit for the year and net change 
in shareholders’ funds

Net change in shareholders’ funds

Balance at 1 January

Balance at 31 December

Share capital
2002
£m

Share 
premium
account
2002
£m

Capital
redemption
reserve
2002
£m

Profit and 
loss account
2002
£m

–

0.4

–

0.4 

116.2 

116.6 

–

0.5

–

0.5 

107.0 

107.5 

–

–

–

– 

16.4 

16.4 

–

–

(10.5)

(10.5)

217.8 

207.3 

Total
2002
£m

Total
2001
£m

– 

(45.3)

0.9 

0.2

(10.5)

(9.6)

457.4 

447.8 

168.7 

123.6 

333.8 

457.4 

Inchcape plc Annual report 2002

64

Notes to the accounts continued

24

Reserves continued

b

Profit (loss) for the financial year

Dealt with in the accounts of:

– the Company

– subsidiaries

– joint ventures and associates

25

Analysis of changes in net funds and debt

a

Analysis of net funds

Cash in hand, at bank

Overdrafts

Debt due within one year

Debt due after one year

Finance leases

Liquid resources

Net funds

2002

£m

(1.5)

71.0

6.8

76.3

2001
restated
£m 

(6.8)

21.3

8.9

23.4 

At 
1 January
2002 
£m 

Cash 
flow 
£m 

Other non-
cash changes
£m 

At 
Exchange  31 December
2002 
£m 

movement 
£m 

51.8 

(5.9)

(76.9)

(21.4)

(1.3)

71.2 

17.5

(10.5) 

1.7

(8.8) 

55.5 

(39.3)

0.3

16.5 

(1.6)

6.1

–

–

(19.6)

19.6

–

–

–

(5.5)

0.7

–

0.1

(0.1)

(2.2)

(7.0)

35.8 

(3.5)

(41.0)

(41.0)

(1.1)

67.4

16.6

Liquid resources are principally term deposits at bank which are not available for immediate withdrawal without penalty.

b

Cash at bank and in hand

Cash in hand, at bank

Liquid resources

Cash at bank and in hand

Group

2001
£m

51.8 

71.2 

2002
£m

35.8 

67.4

103.2

123.0 

Company

2001
£m

41.2

–

41.2

2002
£m

18.5

–

18.5

Inchcape plc Annual report 2002

26

Analysis of cash flow disclosures in the consolidated cash flow statement

a

Returns on investments and servicing of finance

Interest received

Interest paid

Dividends paid to minority interests

b

Capital expenditure and financial investment 

Expenditure on tangible fixed assets and investments

Sale of tangible fixed assets and investments

Decrease in debtors

Capital injection to associate

c

Net cash (outflow) inflow from acquisitions and disposals

Acquisitions:

Cash paid for businesses acquired (note 27b)

Net (bank overdrafts) cash of businesses acquired (note 27b) 

Net outflow of cash in respect of the acquisition of businesses

Cash paid for prior year acquisitions

Cash paid for joint ventures and associates

Disposals:

Cash received for businesses sold (note 27b)

Net cash of businesses sold (note 27b)

Net inflow of cash in respect of the sale of businesses

Cash received for joint ventures and associates sold

Cash received from prior year disposals

Cash paid for prior year disposals (includes £14.9m ITS settlement (note 20))

Net cash (outflow) inflow

d

Net funds from acquisitions and disposals

Acquisitions
2002
£m

Disposals
2002
£m

2002
£m 

6.3

(12.3)

(0.7)

(6.7)

(56.3)

23.9

9.0

(0.2)

(23.6)

(73.1)

(0.1)

(73.2)

(0.7)

(0.7)

(74.6)

–

–

–

2.1

0.6

(17.8)

(15.1)

(89.7)

Total
2002
£m 

Net cash (outflow) inflow from acquisitions and disposals

(74.6)

(15.1) 

(89.7)

Net loans and finance leases relating to acquisitions and disposals

Liquid resources of businesses sold

–

– 

–

–

–

–

(74.6)

(15.1) 

(89.7) 

65

2001
£m

10.2 

(13.8)

(3.1)

(6.7)

(48.1)

23.7 

6.8 

–

(17.6)

(21.4)

0.6 

(20.8)

(0.5)

(3.0)

(24.3)

35.8 

(8.3)

27.5 

0.1 

8.9 

(5.6)

30.9 

6.6 

Total
2001
£m 

6.6 

13.0 

(11.4)

8.2 

e

Net cash (outflow) from financing

Share buy back programme

Issue of ordinary share capital

Decrease in debt (note 25a)

Capital element of finance lease rental payments (note 25a)

2002
£m 

–

0.9

(16.2)

(0.3)

(15.6)

2001
£m

(45.3)

0.2 

(124.1)

(0.1)

(169.3)

Inchcape plc Annual report 2002

66

Notes to the accounts continued

27

a

Acquisitions and disposals

During 2002 the Group purchased the minority holding (c. 36.7%) in its quoted Singaporean subsidiary, Inchcape Motors Limited.
The minority interest share of profit before tax from the end of the preceding financial year to date of acquisition, before
exceptional items, amounted to £1.5m. The minority share of net assets at the date of acquisition totalled £46.3m, which included
cash and cash equivalents of £32.5m. The purchase price was £63.1m (including costs of £1.1m) and goodwill arising on the
acquisition of the minority interest amounted to £16.8m. This goodwill is being amortised evenly over twenty years, the period
over which the Directors estimate that the values of the underlying businesses acquired are expected to exceed the value of the
underlying assets. There was no difference between the provisional fair value and net book value of the assets acquired and
therefore no fair value adjustments were made. If necessary, the fair value of assets and goodwill will be adjusted during 2003.

The Group acquired a number of other businesses during the year. Details of the provisional fair values of the total net assets
acquired by the Group during 2002 are set out below.

b

Net assets acquired (disposed of) on acquisition (disposal) of businesses

Fixed assets and fixed asset investments (including Group share of joint ventures’ 
and associates’ net assets)

Stocks

Debtors

(Bank overdrafts) less cash (note 26c) 

Liquid resources

Loans and finance leases

Other creditors and provisions

Minority shareholders’ interests

Goodwill

(Profit) loss on disposal

Net consideration payable (receivable)

Satisfied by

Cash paid (received) (note 26c)

Loan notes payable

Deferred consideration payable (receivable) 

Acquisitions
2002
£m

Acquisitions
2001
£m 

Disposals
2001
£m 

4.4

4.5 

0.1

(0.1)

–

–

(1.6)

45.5

20.3

–

73.1

73.1

–

–

73.1

27.7 

28.8 

15.7 

0.6 

–

(30.8)

(32.4)

0.1 

60.6 

(0.3)

70.0

21.4 

26.8 

21.8 

70.0 

(6.2)

(22.6)

(76.9)

(8.3)

(11.4)

70.6 

16.3 

4.9 

(6.9)

3.9

(36.6)

(35.8)

–

(0.8)

(36.6)

Inchcape plc Annual report 2002

67

28

Financial instruments

An outline of the objectives, policies and strategies pursued by the Group in relation to financial instruments is set out in the
Treasury management and policy section of the Financial review.

For the purpose of the disclosures which follow in this note (except for currency risk disclosures in note 28b), short term debtors
and creditors which arise directly from the Group’s operations have been excluded as permitted under FRS 13. The disclosures
therefore focus on those financial instruments which play a significant medium to long term role in the financial risk profile of the
Group. An analysis of the carrying value of these financial assets and liabilities is given in the fair value table in note 28c. 

a

(i)

Interest rate management

The interest rate profile of the financial liabilities of the Group is set out in the table below:

As at 31 December 2002

Currency

Sterling 

Euro 

Singapore dollar 

Other 

As at 31 December 2001

Currency

Sterling 

Euro 

Singapore dollar 

Other 

Floating rate 
£m 

Fixed rate 
£m 

80.2 

2.9 

0.1 

1.7 

84.9 

0.6 

0.4 

– 

– 

1.0 

Floating rate 
£m 

Fixed rate 
£m 

94.9 

5.7 

0.7 

1.4 

102.7 

0.9 

0.4 

– 

– 

1.3 

On which 
no interest 
is paid 
£m 

65.2 

8.2 

– 

0.9 

74.3 

On which 
no interest 
is paid 
£m 

79.3 

7.8 

– 

1.8 

Total 
£m 

146.0 

11.5 

0.1 

2.6 

160.2 

Total 
£m 

175.1 

13.9 

0.7 

3.2 

88.9 

192.9 

Fixed rate

Weighted 
average 
period for 
which rate 
is fixed 
months 

31

49

–

– 

38

Fixed rate

Weighted
average 
period for 
which rate 
is fixed 
months 

43 

61 

– 

– 

49 

Weighted 
average 
interest 
rate 
% 

8.0 

6.0 

– 

– 

7.2 

Weighted 
average 
interest 
rate 
% 

8.0 

6.0 

– 

– 

7.3 

Interest payments on floating rate financial liabilities are determined by reference to short term benchmark rates applicable in the
relevant currency or market (primarily LIBOR and the Euro).

The financial liabilities on which no interest is paid comprise mainly £50.2m (2001 – £59.3m) of residual buy back commitments
whose weighted average period to maturity is twenty-five months (2001 – nineteen months), £14.3m (2001 – £21.8m) of deferred
consideration which could be payable in relation to the acquisition of Eurofleet and £6.3m (2001 – £4.8m) of vacant leasehold
property provisions which have a weighted average period to maturity of six years (2001 – seven years) (note 20).

Inchcape plc Annual report 2002

68

Notes to the accounts continued

28

Financial instruments continued

a

(ii)

Interest rate management continued

The interest rate profile of the financial assets of the Group at 31 December 2002 is set out in the table below:

As at 31 December 2002

Currency

Sterling 

Euro 

Singapore dollar 

Hong Kong dollar 

Other 

As at 31 December 2001

Currency

Sterling 

Euro 

Singapore dollar 

Hong Kong dollar 

Other 

Floating rate 
£m 

Fixed rate 
£m 

On which 
no interest 
is paid 
£m 

8.7 

2.2 

2.7 

1.4 

3.7 

Weighted 
average 
interest 
rate 
% 

– 

6.4 

– 

– 

– 

Total 
£m 

19.8 

36.4 

40.8 

5.8 

23.0 

11.4 

18.7 

125.8 

6.4 

Floating rate 
£m 

Fixed rate 
£m 

On which 
no interest 
is paid 
£m 

9.7 

6.1 

0.1 

1.1 

4.2 

Weighted 
average 
interest 
rate 
% 

–

6.4 

– 

– 

– 

Total 
£m 

22.0 

42.7 

41.3 

18.6 

24.8 

10.7 

21.2 

149.4 

6.4 

11.1 

22.8 

38.1 

4.4 

19.3 

95.7 

12.3 

25.9 

41.2 

17.5 

20.6 

117.5 

– 

11.4 

–

– 

– 

– 

10.7 

– 

–

– 

Fixed rate

Weighted 
average 
period for 
which rate 
is fixed 
months 

–

59

–

–

– 

59

Fixed rate

Weighted 
average 
period for 
which rate 
is fixed 
months 

–

60

–

–

–

60

Interest payments on floating rate financial assets are determined by reference to short term benchmark rates applicable in the
relevant currency or market (primarily LIBOR and the Euro and Singapore equivalents).

The financial assets on which no interest is paid comprise mainly £7.9m (2001 – £8.3m) of rental income due on contracts in
progress in UK Leasing businesses and certain short term bank deposits.

Inchcape plc Annual report 2002

69

28

b

Financial instruments continued

Exchange risk management

The table below shows the Group’s currency exposures at 31 December 2002 on transactions that give rise to the net currency
gains and losses recognised in the profit and loss account. Such exposures comprise the monetary assets and liabilities of the
Group that are not denominated in the functional currency of the operating company involved.

Functional currency of the operating company 

Sterling 

Peruvian sol 

Chilean peso 

Other 

Net foreign currency monetary assets
(liabilities)

Net foreign currency monetary assets
(liabilities)

US dollar
2002
£m

0.1 

– 

(0.4)

0.2 

(0.1) 

Other 
2002
£m

(0.3) 

– 

– 

0.4 

0.1 

Total
2002
£m

(0.2) 

– 

(0.4)

0.6

– 

US dollar
2001
£m

0.1 

1.1 

(1.6)

0.4 

– 

Other 
2001
£m

0.1 

– 

– 

1.0 

1.1 

Total 
2001
£m

0.2 

1.1 

(1.6)

1.4 

1.1 

The amounts shown in the table above are after taking account of any forward contracts entered into to manage these 
currency exposures.

The US dollar exposures in aggregate of £0.1m in 2002 (2001 – £nil) principally relate to US dollars held in bank accounts by 
UK businesses and US dollar trade receivables/(payables) within the Chilean businesses. Within Chile, the majority of sales are in
US dollars. The purchase of cars within Chile is in euros, but is hedged by forward foreign exchange contracts. Other exposures
are principally minor unhedged transactions which are settled within a short time period which minimises exchange rate risk and
the need to hedge the exposure.

c

Fair values

The estimated fair values of the Group’s financial instruments are summarised below:

Assets (liabilities) 

Financial instruments held or issued to finance the Group’s operations 

Trade investments 

Cash deposits 

Current asset investments 

Other financial assets 

Short term borrowings and current portion of long term borrowings 

Long term borrowings 

Long term trade and other creditors 

Other financial liabilities 

Derivative financial instruments held to manage interest rate and 
currency exposure 

Cross currency swap – asset 

Forward foreign exchange contracts – liability 

Trade investments and current asset investments

Book value 
2002
£m 

Fair value 
2002
£m 

Book value 
2001
£m 

Fair value 
2001
£m 

0.8 

103.2 

11.4 

10.4 

0.9 

103.2 

12.2 

10.3 

0.6 

123.0 

14.2 

11.6 

0.5 

123.0 

14.7 

11.6 

125.8 

126.6 

149.4 

149.8 

(44.6)

(42.0)

(66.3)

(7.3)

(44.6)

(42.0)

(63.2)

(7.3)

(83.1)

(22.4)

(81.6)

(5.8)

(83.1)

(22.4)

(77.7)

(5.8)

(160.2)

(157.1)

(192.9)

(189.0)

– 

– 

– 

(0.2)

– 

– 

6.9 

(12.3)

Trade investments above exclude the ordinary shares held by the Inchcape Employee Trust carried at £5.5m (2001 – £3.4m). 
The fair value is based on year end quoted prices for listed investments and estimates of likely sales proceeds for other investments.

Inchcape plc Annual report 2002

70

Notes to the accounts continued

28

c 

Financial instruments continued

Fair values continued

Long term trade and other creditors

Long term trade and other creditors book value of £66.3m (2001 – £81.6m) principally relates to both vehicle buy back
commitments of £50.2m (2001 – £59.3m) whose average period to maturity is twenty-five months (2001 – nineteen months). 
In substance the vehicles remain the assets of the Group and have been included in stock at the guaranteed repurchase price less
appropriate provisions where realisable value is lower, with the corresponding cross guaranteed repurchase liability within trade
creditors. The asset side of this transaction is not recorded in the above table because it does not qualify as a financial asset as
defined by FRS 13. The other significant item is deferred consideration of £14.3m (2001 – £21.8m) which could be payable.

Cross currency swap

The Group held a cross currency swap at 31 December 2001 which hedged the US$72.0m loan notes. This swap matured in May
2002 and the proceeds were used to repay the US$72.0m loan notes.

Forward foreign exchange contracts 

The fair value of the contracts is the estimated amount which the Group would expect to pay or receive on the termination of 
the positions.

At 31 December 2002 the Group had nominal amounts outstanding of £305.6m (2001 – £276.5m) for these contracts, used
principally to hedge future purchases in foreign currency.

d

Maturity of financial liabilities

Repayable within one year

Repayable over one year and up to two years

Repayable over two years and up to five years

Repayable beyond five years

Total financial liabilities

e

Hedges

Borrowings 
and finance 
leases 
2002
£m 

44.6

1.0

41.0

–

86.6

Other
financial
liabilities 
2002
£m 

–

45.4

26.1

2.1

73.6

Borrowings 
and finance 
leases 
2001 
£m 

83.1 

0.9 

21.5 

– 

Total
2002
£m 

44.6 

46.4 

67.1

2.1 

160.2

105.5 

Other 
financial 
liabilities 
2001 
£m 

– 

52.2 

32.7 

2.5 

87.4 

Total
2001
£m 

83.1 

53.1 

54.2 

2.5 

192.9 

Gains and losses on instruments used for hedging are not recognised until the exposure that is being hedged is itself recognised.
Unrecognised gains and losses on instruments used for hedging, and the movements therein, are as follows:

Unrecognised gains and losses on hedges

Unrecognised gains and losses on hedges at 1 January 2002 

Gains and losses arising before 1 January 2002 that were recognised in 2002 

Gains and losses arising before 1 January 2002 that were not recognised in 2002 

Gains and losses arising in 2002 that were not recognised in that year 

Unrecognised gains and losses on hedges at 31 December 2002 

Expected to be recognised in 2003

Gains 
£m 

10.3 

(10.3)

–

3.7 

3.7 

3.7 

(Losses) 
£m 

(15.7)

15.7 

– 

(3.9)

(3.9)

(3.9)

Net gains 
(losses) 
£m 

(5.4)

5.4 

– 

(0.2)

(0.2)

(0.2)

In certain countries the Group purchases motor vehicles in a different currency from that of the country itself. Forward purchase
commitments are hedged leading to unrecognised gains and losses. However, these amounts are not indicative of future
profitability as the rate achieved through these contracts is only one of the factors which will drive our Import, Distribution and
Retail gross profits in these countries.

Inchcape plc Annual report 2002

71

29

a 

* 

**

b 

Principal subsidiaries, joint ventures and associates at 31 December 2002

Principal subsidiaries

Company

Inchcape Automotive Australia Pty Ltd

Subaru (Australia) Pty Ltd

Toyota Belgium NV/SA

The Motor & Engineering Company of Ethiopia Ltd S.C.

Toyota Hellas SA

Crown Motors Ltd

Mazda Motors (Hong Kong) Ltd

Borneo Motors (Singapore) Pte Ltd

Bates Motor Group Ltd*

Eurofleet Ltd*

Inchcape Automotive Ltd*

Inchcape Fleet Solutions Ltd

Inchcape Retail Ltd

Maranello Concessionaires Ltd

Owned by Inchcape plc directly

Country

Shareholding

Description

Australia

Australia

Belgium

Ethiopia

Greece

Hong Kong

Hong Kong

Singapore

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

100%

Import, Distribution and Retail

90%

Import and Distribution

100%

Import, Distribution and Retail

94%

Import, Distribution and Retail

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Import, Distribution and Retail

Import, Distribution and Retail

Import, Distribution and Retail

Import, Distribution and Retail

UK Retail

Vehicle logistics and refurbishments**

Holding company

Financial Services

UK Retail

Import, Distribution and Retail

Included within Import, Distribution and Retail for segmental analysis

Principal joint ventures and associates

Company

Inchroy Credit Corporation Ltd

Automotive Group Ltd

MCL Group Ltd

Country

Shareholding

Description

Hong Kong

United Kingdom

United Kingdom

50%

40%

40%

Financial Services

Import and Distribution

Import and Distribution

Only those companies that principally affect profit or assets are included. All shareholdings represent the ultimate interest of the
Group in the respective company’s ordinary shares, except for Inchroy Credit Corporation Ltd, where the Group holds 50% 
of the company’s non-voting deferred shares.

30

Foreign currency translation

The main exchange rates used for translation purposes are as follows:

Australian dollar

Euro

Hong Kong dollar

Singapore dollar

Average rates

Year end rates

2001

2.80 

1.61 

11.22 

2.58 

31 December
2002

31 December
2001

2.86

1.53

12.55

2.79

2.84 

1.63 

11.35 

2.69 

2002

2.77

1.59

11.71

2.69

Inchcape plc Annual report 2002

72

Five year record

Profit and loss account

Turnover

Group subsidiaries

2002

£m

2001
restated
£m 

2000
restated
£m 

1999

£m 

1998

£m

3,413.8

3,113.0 

3,086.1 

3,462.5 

4,257.0 

Share of joint ventures and associates

103.2

206.5 

631.3 

987.5 

1,249.4 

Group plus share of joint ventures and associates

3,517.0

3,319.5 

3,717.4 

4,450.0 

5,506.4 

Total operating profit before exceptional operating items:

– continuing operations

– discontinued operations

Exceptional operating items

Profit (loss) on sale of properties and investments

Net profit (loss) including provisions on sale and 
termination of operations

Exceptional costs of a fundamental reorganisation

Profit (loss) on ordinary activities before interest

Net interest

Profit (loss) before taxation

Taxation

Profit (loss) after taxation

Minority interests

Profit (loss) for the financial year

Dividends*

Retained profit (loss) for the financial year

Basic:

– profit before tax (£m) 

– earnings per share (pence)

Headline (before goodwill amortisation and exceptional items):

– profit before tax (£m) 

– earnings per share (pence)

Dividends per ordinary share – ordinary**

Dividends per ordinary share – special

Balance sheet

Fixed assets

Other (liabilities) less assets other than cash (borrowings)

Net cash (borrowings) 

Net assets

Equity shareholders’ funds

Minority interests

111.6

–

111.6

–

0.9

1.2

–

113.7

(5.1)

108.6

(28.9)

79.7 

(3.4)

76.3 

(23.6)

52.7

108.6

100.1p

112.1

104.5p

31.0p

–

421.1 

(39.2)

381.9 

16.6 

398.5

392.7 

5.8

398.5

98.3 

3.5 

101.8 

– 

(0.6)

(36.3)

– 

64.9

(3.9)

61.0 

(29.3)

31.7 

(8.3)

23.4 

(19.5)

3.9 

61.0

29.3p

99.7 

79.7p

27.0p

–

409.8 

(28.7)

381.1 

17.5 

398.6 

352.7 

45.9 

398.6 

81.3 

8.8 

90.1 

– 

(0.4)

(0.3)

– 

89.4

(16.0)

73.4 

(19.9)

53.5 

(7.6)

45.9 

(19.2)

26.7 

80.7 

20.3 

101.0 

– 

1.8 

217.4 

(5.2)

315.0

(15.7)

299.3 

(27.1)

272.2 

(5.4)

266.8 

(547.9)

(281.1)

79.9 

55.3 

135.2 

(131.3)

4.1 

(265.9)

(10.6)

(268.5)

(29.1)

(297.6)

(61.4)

(359.0)

(6.5)

(365.5)

(59.4)

(424.9)

73.4

299.3

(297.6)

52.3p 

302.4p 

(414.3)p 

75.0 

48.4p 

22.0p 

86.3 

61.1p 

21.0p 

– 

600.0p 

107.3 

51.6p 

67.2p 

– 

359.9 

118.1 

478.0 

(69.1)

408.9 

361.6 

47.3 

408.9 

364.3 

151.0 

515.3 

(149.0)

366.3 

320.1 

46.2 

366.3 

661.1 

172.8 

833.9 

(143.4)

690.5 

554.3 

136.2 

690.5 

*

**

1999 includes a special dividend of £529.3m (600.0p per ordinary share after adjusting for the share consolidation)

1998 is before Foreign Income Dividend enhancement

The adoption of FRS 19 Deferred Tax has resulted in a restatement to the 2001 and 2000 results and balance sheets (note 2). Due to the
divestments in 1999, information is not available to restate 1999 and 1998.

Inchcape plc Annual report 2002

Company details

Registered office
Inchcape plc
22a St. James’s Square
London SW1Y 5LP
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

Advisors

Auditors
PricewaterhouseCoopers LLP
Chartered Accountants and Registered Auditors

Inchcape PEPS
Individual Savings Accounts have replaced PEPs as the 
vehicle for tax-exempt individual savings. Existing PEPs 
may be retained indefinitely. 

Inchcape PEPs are managed by The Share Centre Ltd, 
who can be contacted at PO Box 2000, Oxford House, 
Oxford Road, Aylesbury, Buckinghamshire HP21 8ZB. 
Tel: +44 (0) 1296 414144.

Inchcape ISA
Inchcape has established a Corporate Individual Savings
Account (ISA). 

This is managed by HSBC Trust Company (UK) Limited who
may be contacted for full details at the Corporate PEP and 
ISA Centre, 5th Floor, City Plaza, 2 Pinfold Street, 
Sheffield S1 2QZ. Tel: +44 (0) 845 745 6123.

Senior executives

Group Chief Executive
Peter Johnson
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

Group Finance Director
Alan Ferguson
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

Managing Director, Inchcape UK and Europe
Graeme Potts
Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010

The following executives are responsible for our 
key market areas:

Australia
Trevor Amery
Tel: +61 2 9828 9199
Fax: +61 2 9828 9120

Belgium/Greece
Martin Taylor
Tel: +32 2 386 72 11
Fax: +32 2 386 75 40

Hong Kong/Singapore
William Tsui
Tel: +852 2562 2226
Fax: +852 2811 1060

Designed and produced by Radley Yeldar (London)

Share Registrars
Computershare Services PLC
Registrar’s Department
PO Box No 82
Bristol BS99 7NH
Tel: +44 (0) 870 702 0002

Solicitors
Slaughter and May

Stockbrokers
UBS

Financial calendar

Annual General Meeting
15 May 2003

Ex-dividend date for 2002 final dividend
21 May 2003

Record date for 2002 final dividend
23 May 2003

Final 2002 ordinary dividend payable
16 June 2003

Announcement of 2003 interim results
4 August 2003

The following executives are responsible for our 
key businesses in the UK:

Inchcape UK
Robert Hazelwood
Tel: +44 (0) 1923 221 144
Fax: +44 (0) 1923 800 622

Inchcape Business Services – UK
Robert Wilkinson
Tel: +44 (0) 1832 735999
Fax: +44 (0) 1832 737035

Ferrari/Maserati
Richard Mackay
Tel: +44 (0) 1784 436222
Fax: +44 (0) 1784 436303

The following executives have functional responsibilities 
at Group level:

Audit and Risk Management
Tim Trounce

Business Development
Dale Butcher

Company Secretariat
Roy Williams

Financial Control and Taxation
Amanda Brooks

Human Resources
Nick Smith

Information Systems
Peter Wilson

Investor Relations and External Communications
Emma Woollaston 

Treasury
Chris Parker

Inchcape plc
22a St James’s Square 
London SW1Y 5LP

Tel: +44 (0) 20 7546 0022
Fax: +44 (0) 20 7546 0010
Website: www.inchcape.com

Registered number 609782