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Inchcape

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FY2020 Annual Report · Inchcape
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Annual Report and Accounts 2020

 
 
 
 
 
 
Strategic report

2 Chairman’s welcome
4 Chief Executive’s review
6 Group Executive Committee
8 Strategy

How we generate value

10 OEM partnerships
12 Our business model
12
12 Our routes to market
13 Our value chain
17 Where we operate
18 Stakeholder engagement
21 Our investment proposition
23 Capital allocation framework
25 Key performance indicators
26 Operating and financial review
34 Corporate social responsibility
41 Risk management

Governance

52 Chairman’s statement
54 Board of Directors
56 Corporate Governance Report
74 Directors’ Report on Remuneration
96 Directors’ Report

Financial statements

102 Independent auditor’s report to the members of Inchcape plc
112 Consolidated income statement
113 Consolidated statement of comprehensive income
114 Consolidated statement of financial position
115 Consolidated statement of changes in equity
116 Consolidated statement of cash flows
117 Accounting policies
127 Notes to the financial statements
176 Alternative performance measures
178 Five year record
179 Company statement of financial position
180 Company statement of changes in equity
181 Company accounting policies
184 Notes to the Company financial statements

Other information

197 Shareholder information

Highlights
Revenue

£6.8bn 
2019: £9.4bn

Free cash flow1

£177m
2019: £213m

Return on capital employed1

12%
2019: 22% 

Dividend per share1

6.9p

2019: 8.9p

1.  APM (alternative performance measure), see page 176-177

VISIT OUR WEBSITE FOR ADDITIONAL INFORMATION  

AND INTERACTIVE FEATURES INCHCAPE.COM

Cover image: Andrei Ionut-Alin, Technician from our Toyota  
and Lexus retail and service centre in Voluntari, Romania

Clarifying our financial metrics
The following table shows the key profit measures that we use throughout this report to most accurately describe operating  
performance and how they relate to statutory measures. 

Metric

Gross Profit

£m 

Use of metric

877.8  Direct profit contribution from Value Drivers  

(e.g. Vehicles and Aftersales)

Add back: exceptional items charged to 
gross profit

Gross Profit (pre exceptional items)1
Less: segment operating expenses
Operating Profit (pre-exceptional items)1
Less: exceptional items
Operating Loss
Less: Net Finance Costs and JV profit 
Loss before tax
Add back: exceptional items
Profit before tax and exceptional items1

11.6 

889.4
(723.9)
165.5
(257.1) 
(91.6)
(36.6)  
(128.2) 
257.1
128.9

1.  APM (alternative performance measure), see page 176-177

Profit generated by the Group

Statutory measure of Operating Profit

 Statutory measure of profit after the costs of financing the Group

 
 
 
  
 
Bringing mobility to the world’s 
communities – for today,  
for tomorrow and for the better.
As an independent, multi-brand automotive  
distributor and retailer, we bring the best loved  
brands to customers throughout the world.

This is brought to life by our talented people through  
a combination of long-standing partner relationships, 
a growing global footprint, a unique business model 
and a long-term strategy.

Inchcape Annual Report and Accounts 2020

1 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSChairman’s welcome

Prioritising safety, managing risk and 
continuing to serve in a challenging year

Nigel Stein
Chairman

Shareholders were also impacted by the 
withdrawal of the recommended dividend 
payable in June 2020 and cancellation of 
the £150m share buyback programme then 
underway as precautionary moves to protect 
the Group’s liquidity.

By the end of June, as the first wave subsided, 
the Group quickly established a ‘new normal’ 
way of operating, with no further utilisation of 
government support schemes. Staff temporarily 
laid off due to their business being closed were 
from then on entirely at Inchcape’s cost. And 
where lower levels of demand unfortunately 
made it necessary, a number of permanent 
headcount reductions were made. The 
precautionary £100m drawn down under the 
CCFF scheme was repaid; other suspended 
activities resumed with Executive Directors’ and 
management salaries reverting to former levels.

Strategic progress
In spite of the pandemic, the Group took 
some important steps forward with its strategy. 
This included the acquisition of the Daimler 
Distribution businesses in Colombia and El 
Salvador which help build our relationship with 
that important OEM. We also added to our MINI 
and Jaguar Land Rover distributorships as well as 
selling a number of dealerships in the UK as part 
of building a better, stronger UK business.

As announced last May, Duncan Tait took over 
as CEO in July 2020, bringing considerable 
experience of the Technology sector, which is 
of increasing importance to Inchcape’s future. 
His report, which follows this, gives more details 
of our strategic evolution.

The Board keeps a close eye on the major 
disruptive trends affecting the global automotive 
industry and has considered what impact the 
pandemic may have on them. Shared ownership, 
autonomous vehicles and fully connected cars 
still lie some way ahead, but electrification of 
the drivetrain has accelerated. The pace of 
electrification is still significantly driven by 
government legislation, incentives and support 
for investment in the necessary charging 
infrastructure. Many countries are now bringing 
forward their target dates for achieving the 
milestones on the path to zero emissions as 
a direct response to climate change and 
recent changes in US government policy will 
undoubtedly provide a further boost towards 
electrification globally.

Dear Shareholders and all of our stakeholders,
When writing last year, I referred to the impact coronavirus 
was having on our business in Asia. Its subsequent evolution 
into a global pandemic dramatically increased that impact 
with most of Inchcape’s businesses around the world 
experiencing periods of compulsory shutdown and 
restricted operations. The prompt actions taken across the 
Group, prioritising the safety of employees and customers, 
maintaining high levels of customer service, reducing costs 
and maximising cash flow, proved very successful in taking 
us through the crisis and are a tribute to the hard work of the 
whole Inchcape team. I congratulate them and thank them 
greatly for their enormous efforts in 2020.

Performance
Against the background of sharply reduced 
automotive markets, the Group’s financial 
performance for the year was very satisfactory, 
with profit before tax (before exceptionals)1 of 
£129m and free cash flow1 of £177m. Almost all of 
this came from the performance in the second 
half of the year, once the initial shockwave of 
COVID-19 had subsided. During the early, highly 
uncertain period, when many operations were 
completely closed, the Group took short-term 
protective actions to reduce costs and secure 
liquidity, including utilising to a degree various 
government sponsored furlough schemes in the 
UK, Australia and Singapore and securing a 
temporary borrowing facility under the UK CCFF 
programme. The Board of Directors and senior 
management all agreed to a voluntary 20% 
reduction in their fees or salaries.

1.  APM (alternative performance measure), see page 176-177.

2 
2

Inchcape Annual Report and Accounts 2020

Inchcape is confident that our partnership with 
advanced technology OEMs puts us in a good 
position to both respond to and take advantage 
of the accelerating pace of electrification. We 
continue to watch developments closely and 
shape our strategy accordingly.

Board
As mentioned above, we were delighted to 
appoint Duncan Tait as our new CEO from 
1 July 2020 succeeding Stefan Bomhard, who 
left Inchcape to take up a position elsewhere. 
Alex Jensen was appointed in January 2020 as 
stated in last year’s Annual Report and Rachel 
Empey recently announced her intention to stand 
down in April 2021 due to other commitments. 
Rachel has made a strong contribution to our 
Board over the last five years for which we thank 
her. We have commenced a process to seek a 
suitable replacement.

Till Vestring has completed nine years on the 
Board and ordinarily would stand down at the 
forthcoming AGM. We highly value having a 
Board member based in Asia, our largest 
market, and are actively seeking an Asia-based 
replacement. With the current COVID travel 
restrictions, Till has kindly agreed to extend his 
tenure until we have successfully appointed 
and inducted his replacement onto the Board. 

The various unexpected activities of 2020 made 
for a busy year for the Board. I would like to 
express my gratitude to all my fellow Board 
members for their commitment and support 
over the last 12 months. 

Dividends and returns to shareholders 
The Board decided as a precautionary measure 
not to pay dividends during 2020 and to cancel 
the share buyback programme already 
underway. The subsequent financial performance 
and in particular the excellent work on liquidity 
led by our CFO, Gijsbert de Zoeten, have left our 
already strong balance sheet in an even better 
position. Having carefully considered the situation 
from a range of stakeholder perspectives, the 
Board has decided on this occasion to 
recommend a dividend of 6.9 pence per 
share payable in June 2021 (2020 £Nil).

Looking ahead
At the time of writing, it seems likely that COVID-19 
will be with us for some considerable time longer, 
with all that implies. But we remain highly 
confident in the Group’s ability to maintain its 
strong operating capability through the months 
ahead, whilst also maintaining focus on our 
strategic progress.

S172 statement
The Directors have exercised their duties under the Companies 
Act 2006 throughout the year, including under Section 172, the 
duty to promote the success of the Company whilst having 
regard for the factors in 172(1)(a) to (f). These and other 
factors are taken into consideration by the Directors when 
making decisions in their role as the Board of Inchcape plc. 

The factors listed under S172 are integral to most of the 
significant decisions taken during the year. The Board is satisfied 
that the information provided by management and others via 
reporting, performance updates, key performance measures, 
independent advice and industry and economic updates is of 
appropriate quality to allow the Board to have due regard for 
each of the factors. 

Case studies demonstrating how the Directors have discharged 
their duties under S172 are given on page 60. Stakeholder 
engagement is given on pages 18 to 19. Additional information on 
areas which impact stakeholders can be found on: 

S172 factor 
Consequences of 
decisions in the  
long term 
Interest of Company’s 
employees 

Foster Company’s 
business relationships 
with suppliers, 
customers and others 
Impact of operations 
on community and  
the environment 

High standards of 
business conduct 
Acting fairly between 
members 

Additional information 
Strategy 
Capital allocation 
Risk
Stakeholder engagement  
CSR Report  
Directors’ Report 
Stakeholder engagement  
Strategic Report  
Business model and 
value chain 
Stakeholder engagement 
CSR Report  
Non-financial information 
statement 
Non-financial information 
statement 
Directors’ Report

Page 
8-9 
23 
41-50
18-19 
34-36 
98-99
18-19 
10-11 
12-19

18-19 
37 
38-39

38-39 

96 

I would end by again thanking the whole 
Inchcape team across the 34 countries in which 
we operate for their extraordinary efforts in this 
extremely difficult year. You should be extremely 
proud of what you accomplished. Thank you!

Nigel Stein
Chairman

Inchcape Annual Report and Accounts 2020

3 
3 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSChief Executive’s review 

An outstanding business with an exciting  
future ahead

Duncan Tait 
Group Chief 
Executive

I am delighted to present my first review since 
succeeding to the Group CEO role in July 2020. 
My tenure began in the midst of the global 
COVID-19 pandemic, a time of significant 
challenge for the Group, our industry and the 
world at large, but I am pleased to confirm 
that I inherited a strong and sustainable business. 
This is reflected in our full-year results which, 
despite dynamic market conditions, were ahead 
of our recently revised expectations. 

Before reviewing our performance in 2020 and setting out my 
thinking for the future direction of the business, I want to first 
pay tribute to my colleagues. Our performance in extremely 
testing times is down to their dedication and efforts. I could not 
be prouder to work with such talented people, who ensured 
that the business navigated the complexities of the global 
pandemic. As well as looking after our business, colleagues 
have delivered for their local communities, contributing crisis 
support by offering expertise and deploying resources at the 
peak of the pandemic. 

The characteristics that attracted me to join Inchcape earlier 
in the year have only been reinforced by what I have seen. 
Our underlying strength is borne of a combination of factors 
including the diversity of our global markets, long-standing 
partnerships with many of the world’s leading automotive 
manufacturers, unique business model, investment proposition 
and diverse and talented people.

These factors have enabled the business to deliver what I think 
is an outstanding result despite the challenges we faced. If we 
can perform like this under such challenging circumstances, 
we should be excited about what we can do in a more  
stable environment. 

Performance
Clearly, the COVID-19 pandemic had a material impact on 
trading for a substantial period of the year, as markets 
experienced government mandated lockdowns. Despite the 
initial disruption however, we saw an improving trend towards 

4 
4 

Inchcape Annual Report and Accounts 2020

the end of the second quarter when some markets were able 
to partially reopen. The dynamism of the situation meant there 
was a balance of exposure to restrictions: whereas several of 
our operations in Latin America, for example, saw the most 
severe lockdowns, markets in Europe were able to remain 
partially open for servicing, and Hong Kong remained open 
and trading throughout the period. 

From the beginning of the pandemic, we had a dedicated 
‘taskforce’ to manage the risks we faced and report on our 
response. Business continuity measures were introduced 
and robust health and safety protocols put in place to 
ensure the protection of our customers and our people. 
Social distancing measures and PPE provision have helped 
to minimise the risk of exposure.

The situation was dynamic throughout 2020, and has 
continued to cause some disruption at the start of 2021 but 
I believe we are well prepared both from operational and 
liquidity standpoints.

I am delighted with the way in which our teams worked to find 
solutions to maintain a route to market for our OEMs, adapting 
practices to enable us to continue to serve our customers 
notably through accelerating rollout of ’click and collect’, 
online and omni-channel services.

Revenues of £6.8bn for the year compare to £9.4bn in 2019, 
while we delivered profit before tax and exceptional items of 
£129m (vs £326m in 2019), the majority of which was generated 
in the second half. Cash management was exceptional 
throughout the year, but particularly shone through in the 
second half, clearly demonstrating the highly cash-generative 
nature of our business model.

The headline numbers mask the significant progress the Group 
made in 2020 including the successful execution of the largest 
cost-saving programme in our history, and a further 
rationalising of our retail footprint through selective divestment. 

While 2020 will always be associated with COVID-19, a number 
of our markets were also significantly impacted by social unrest. 
For those within Inchcape it will be remembered as a year our 
business showcased its resilience, and took prompt, but tough, 
actions to make our platform leaner and fit for Distribution-
focused growth.

Business development
I am pleased to report that, despite the considerable 
challenges presented by the pandemic, the Group continued 
to make good strategic progress on several fronts: expanding 
our portfolio representation for key OEM partners; rationalising 
our retail footprint in non-Distribution markets; further 
implementing new digital capability; and introducing business 
optimisation processes in sales and operations planning. 

We expanded our representation of Daimler in the Americas 
during the year, completing the acquisition of Daimler 
Colombia and becoming, within the space of a few months, 
the second largest Daimler distributor in Latin America. 
This important build to the Daimler platform was then further 
enhanced with the addition of the contract for El Salvador later 
in the year. Towards the end of 2020, we also secured the 
distribution rights for MINI in Chile and both MINI and BMW 
Motorrad in Peru which we began operating in December. 
Central and South America has been the key focus for our 

growth strategy and since 2016 we have progressed from 
representing one brand in two markets to our position at the 
end of 2020 in nine markets and a strong portfolio of premium, 
volume, commercial and electric vehicle (EV) focused brands.

We have also developed our position in Europe, agreeing a 
Distribution joint venture with Jaguar Land Rover in Poland, one 
of the largest available markets in the region. This consolidates 
our representation of the brand across territories in northern 
Europe, including all three Baltic states, and brings Poland into 
the Distribution segment where previously we had a Retail-only 
position in the market. 

I am pleased to report that several key initiatives have seen 
significant developments over the year, particularly as we seek 
to build the most efficient and cost-effective Distribution 
platform for our automotive partners, one that will respond to 
the changing priorities of consumers and the challenges and 
opportunities presented by climate change.

Our focus is on optimising our business, creating an 
environment in which data-driven decision-making streamlines 
our processes and empowers our people by reducing 
laborious administrative tasks. Automating processes in Sales 
and Operations Planning (S&OP) enables more accurate stock 
forecasting so that we can manage our inventory much more 
efficiently. This is a model which combines faster, digitalised 
processes with human experience and expertise to create 
optimal stock levels and therefore also positively affecting 
working capital management, inventory obsolescence, storage 
costs and supporting gross margins.

Similarly, our Customer Lifecycle Management (CLM) 
programme combines the skills and capabilities of our people 
with integrated digital support platforms to provide our 
customers with an improved experience. With customer 
interactions increasingly taking place online further into the 
purchase process (even as far as ‘click and collect’), our 
omni-channel platform allows customers to build the vehicle 
access experience that they want. Having initiated the 
programme in Melbourne, Australia, in the past year we have 
begun rolling out to our operations in South America, with 
staggered implementation planned in other markets. 

Strategic priorities
The Ignite strategy has laid strong foundations for the Group 
and catalysed a shift towards the more attractive Distribution 
segment. As we embark on the next phase of the Group’s 
journey, Distribution remains at the core of the business. In 
setting the future direction we have reflected on the structural 
changes taking place across the automotive industry, and how 
these provide opportunity across our core competencies as a 
distributor of mobility services in fast-growing markets.

We concluded that an ambitious Inchcape could benefit 
significantly from and thrive in this new world, one where we 
can both leverage our existing Distribution infrastructure and 
drive expansion across new markets and competencies.

Our new strategy will focus on two key growth pillars:

1. Distribution Excellence; and 
2. Vehicle Lifecycle Services

In ‘Distribution Excellence’ we see an opportunity to take our 
core Distribution business, and make it both better and bigger. 
In ‘Vehicle Lifecycle Services’ we believe there is significant 

untapped potential, across all of our markets, that the 
business has not fully realised in the past. In summary, we are 
putting more emphasis on capturing the lifetime value of both 
customers and vehicles. We will approach our growth in a 
prudent and structured manner, in close collaboration with 
our OEM partners. 

We have identified three key enablers that will play an integral 
role in making our strategy a success:

 – People, Culture and Capabilities: attracting, developing 

and retaining talent to enable a high performance 
innovation culture

 – Digital, Data and Analytics: integrate data and analytics 

to drive decision-making, and digitalise customer journeys 

 – Efficient Scale Operations: standardisation of processes 

regionally and globally

We are confident this will drive growth within our current 
footprint and even faster expansion in new markets, with 
both existing and new partners.

As we look to define the future strategic direction of the 
business, so we have reviewed the role Inchcape plays in 
society and in this light we have defined our purpose:

“Bringing mobility to the world’s communities – for today,  
for tomorrow and for the better”

In conjunction with the development of our mid-term plan, 
we are building a responsible business plan that is deeply 
connected to our strategy and to all of our stakeholders. 

Inchcape is a strong business, with significant unrealised 
potential. With our strategy we are striving to create an 
excellent business, with meaningful growth opportunities to 
deliver shareholder value through organic growth, 
consolidation and cash returns. 

READ MORE ABOUT OUR EVOLVING STRATEGY AND NEW PURPOSE ON PAGES 8-9

Our people
I would like to underscore how impressed I have been by our 
people, and to thank them for their dedication during a very 
challenging year. Our better than expected performance is 
credit in no small part to our people’s spirit and can-do attitude.

Inchcape employs a diverse talent pool that will be a major 
asset in the context of our evolving strategy. This is a business 
that strongly believes in supporting people to grow in their 
careers, just as they contribute to the growth of the business. 
This approach will continue to drive how we attract, develop 
and retain talented individuals as we look to support the further 
development and implementation of the strategy.

Sector reclassification
Given the shift of the business towards Distribution, the 
London Stock Exchange reconsidered the appropriateness 
of Inchcape’s sector classification. As of 19 June 2020, 
the Group has been classified within ’Business Support Services’ 
(previously ’Speciality Retail’).

Inchcape Annual Report and Accounts 2020

5 
5

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSChief Executive’s review continued

Capital allocation
Our capital allocation policy remains unchanged and, in 
order, our priorities are: to invest in the business to position it 
strongly for the future; to make dividend payments; to conduct 
value-accretive M&A; and, in the absence of appropriate 
inorganic opportunities, consider share buyback programmes. 

With a considerably strengthened financial position and 
renewed confidence in the future, the Board, having taken 
into account the extraordinary circumstances that the business 
endured during the year and a broad stakeholder perspective, 
believes it is the right time to resume dividends and has 
proposed a payment of 6.9p for FY2020. 

Investment proposition
Distribution is at the core of Inchcape. Given our geographic 
footprint, with exposure to high growth markets and our 
diversified revenue streams, the Group aims to deliver  
global GDP-plus organic growth. The highly fragmented  
nature of Distribution also provides significant scope for 
inorganic expansion.

As the largest independent automotive distributor, we have 
a unique opportunity to leverage our scale and efficiencies, 
which we are doing today with our digital developments. In 
addition to its attractive growth prospects, the business is 
asset-light with a history of delivering a strong cash-conversion. 
Combined with a disciplined approach to capital allocation, 
we believe these should enable the Group to maintain its long 
track record of delivering attractive shareholder value.

Looking ahead
We are excited to be entering the next phase of the Group’s 
Distribution focused growth strategy, with an emphasis on 
greater use of technology to improve our business for the 
benefit of our consumers, our OEMs and our people.

As of today, the COVID-19 situation remains dynamic. While 
we saw good momentum in the business in the second half, 
volatility and unpredictability are likely to continue throughout 
2021. Our operations are better equipped to continue in this 
rapidly changing environment and we have materially 
reduced our cost base. Absent any severe restrictions in 
2021, we expect material growth in profits and an improved 
operating margin. This takes account of a c.£15m translational 
currency headwind to Group profits based on prevailing rates.

Looking beyond the short term, our vision is to both strengthen 
and further broaden our OEM relationships and to continue to 
expand our geographic reach – enabling us to bring mobility 
to the world’s communities.

Our Group Executive 
Committee

The Executive leadership is a global team of 
business leaders that combines a strong focus on 
operational excellence with a wealth of 
experience in automotive and a wide range of 
other industries, including FMCG, management 
services, utilities and finance. The Executive Team 
drives the strategic vision and operational 
direction of the Company on behalf of the Board.

Duncan Tait
Group Chief Executive

Gijsbert de Zoeten
Chief Financial Officer

George Ashford
CEO APAC

Mike Bowers
Group General Counsel

James Brearley
CEO UK

Helen Cunningham
Chief Human Resources 
Officer

Duncan Tait
Group Chief Executive

Ruslan Kinebas
CEO Americas & Africa

Mark Dearnley
Chief Digital Officer

6 
6 

Inchcape Annual Report and Accounts 2020

Glafkos Persianis
CEO Europe

During 2020 we welcomed four new Executive Officers to Inchcape, in addition to the appointment of 
our new Group CEO. This change has been driven by several factors including the reorganisation of 
our operational regions and the acceleration of our focus on digitalising the systems and processes 
that support the business.

Glafkos Persianis
CEO Europe

Helen 
Cunningham
Chief HR Officer

Glafkos joined Inchcape in April 2020 from Vodafone Group 
plc, where he most recently held the post of Commercial 
Director for the UK and was responsible for 9,000 colleagues 
and a turnover of €3.3bn.

Q: What is Inchcape doing to improve its use of analytics and 
how will this enable the business to maximise value in the 
customer and vehicle lifecycles?
A: Improving our data analytics capability at Inchcape will help 
drive better decision-making across our organisation, with the 
aim of improving our overall customer satisfaction, revenue 
and profitability. We’re doing this through a pragmatic ‘test 
and learn’ approach where we apply advanced analytics and 
data science to specific ‘use cases’, which are prioritised 
based on the value they can bring to our markets and their 
ease of execution. Once deployed, use cases can easily be 
adapted and transferred across to other markets. Advanced 
analytics use cases touch all the steps of a customer’s vehicle 
ownership lifecycle: driving more customer traffic to our web 
sites; better converting this website traffic into leads and sales; 
and improving the retention and value of our customers in 
aftersales and potential to purchase again. To enable this, 
we are establishing a global cloud-based advanced analytics 
and data management platform. And we are building central 
capability in data strategy, architecture, engineering and 
governance which is supported by local in-market resources for 
analytics deployment and operation.

Mark Dearnley
Chief Digital 
Officer

Formerly of Bain & Co, HMRC and the telecomms companies 
Vodafone Group plc and Cable & Wireless plc, Mark joined 
Inchcape in September 2020 to lead Inchcape’s data and 
digital transformation.

Q: The business has signalled the importance of accelerating 
its digital capability – can you summarise what this means to 
Inchcape in practice?
A: Our customers expect a fully omni-channel experience from 
Inchcape and our retail partners. We are focused on 
developing and continually optimising the digital platforms 
that support customers, and making internal processes as 
efficient as possible. Advanced analytics are increasingly 
used to improve the customer experience and business 
performance, and cyber protections ensure everything 
remains safe.  
This agenda means we can offer fantastic digital, analytics, 
technology and cyber careers in Inchcape. I’m passionate 
about developing our talent across the world, and really excited 
to have joined Inchcape to be part of this digitised future!

Having held executive HR and operational roles in multiple 
sectors, Helen joined Inchcape in 2016, initially in the UK and 
subsequently in the high-growth potential and M&A focused 
Emerging Markets and Americas & Africa regions before being 
appointed to the Executive team in October 2020.

Q: How will the refreshed strategy support Inchcape’s 
continuing inorganic growth agenda, something with 
which you have been heavily involved in recent years?
A: The strategy refresh we are undertaking will underscore 
our commitment to developing a differentiated and  
market-leading Distribution business. Underpinning this will 
be world-class solutions in omni-channel customer experience 
and operational practice enabled by highly capable people. 
With this capability and by improving the economics of 
Distribution, we’ll have the ability to win more business with 
both current and new OEM partners, and to buy more 
Distribution rights from competitors. Ultimately, we will be 
able to increase the size of our addressable market and the 
share of that market. Crucial to our long-term growth will be 
integrating acquired talent and attracting new talent to further 
enhance our capabilities, becoming a respected employer of 
choice in all our markets.

Mike Bowers
Group General 
Counsel

Mike joined Inchcape in 2015 as Group General Counsel, 
with responsibility for company secretarial, regulatory and 
compliance and the delivery of legal services across the 
Group. He is a UK qualified solicitor and legal professional with 
significant prior experience of in-house corporate legal roles.

Q: Inchcape is addressing its responsibility to society in a 
newly defined purpose. What lies behind this and how does 
responsible business enhance your investment proposition?
A: It is no longer enough for corporates to consider only the 
narrow, short-term interests of their shareholders; they need to 
think about those things that are important to each of their 
stakeholders including the communities of which they are a 
part. Society, through government, is increasingly asking 
corporates to act in ways that are responsible, and 
demonstrably sustainable, and to show how they are taking 
these matters into account in their strategy and their operating 
model. Our newly created purpose lays down a marker for the 
Company that we want to be in the future, provides a guiding 
light for our teams and will help our stakeholders better 
understand who we are: ‘bringing mobility to the world’s 
communities – for today, for tomorrow and for the better’.

Inchcape Annual Report and Accounts 2020

7 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSOur strategy

Accelerating and evolving our business

Over the past five years, we have pursued a successful growth strategy under Ignite, one 
which has seen the Group grow from 26 to 34 markets and add new OEM partners to its 
Distribution portfolio. Our opportunity moving forward is to make our operating model 
genuinely scalable. Scalable in our core business of automotive Distribution. Scalable to 
capture more of the vehicle lifecycle.

Our growth opportunities

1. Generating more value from existing markets 
and customers by transforming our route to 
market and operational efficiency

New vehicle import

Customer 
acquisition

Customer 
retention

2. Developing products and services to capture 
new sources of value throughout the vehicle 
and customer lifetime

New vehicle import

1st sale

2nd sale

3rd sale

Finance & 
Insurance

Aftersales

Trade-in

3. Growing in new markets and with new partners 
by demonstrating the value we bring to OEMs

In that time, we have developed new ways of reaching our 
customers and for them to access our services, via on- and 
offline channels and in combinations of both. We have initiated 
collaborations with key partners and moved quickly into testing 
how we can participate in new areas of private, shared and 
public mobility. We have developed playbooks of best practice 
to begin establishing a ’one Inchcape’ way of doing things, 
from integrating acquisitions to implementing back-end 
platforms for our support functions. And we have participated 
in the consolidation of our industry through selective value-
accretive M&A in both new and established markets with both 
new and established partners.

The successes we have seen with this strategy have come from 
a pursuit of growth and forward momentum. Now, with much 
of this growth-driving activity firmly embedded in the business, 
we are reviewing and refreshing our strategy to prepare for the 
next stage of our journey. 

We start this journey in a good place with strong foundations 
in place to support our future goals. Our new strategic priorities 
will be delivered through a scalable, standardised and digital 
operating model driven by centres of excellence, while 
retaining our proximity to market. By embracing a one 
Inchcape way of working, and by building on our strong 
foundations through technological and data-led solutions, we 
have the opportunity to transform Inchcape into a business 
that is ready to maximise the opportunities in front of us now 
and to underpin our long-term sustainability.

Change is driving opportunity
Our world, our industry and our business are experiencing 
unprecedented change. This change represents an imperative 
in our existing markets, but also a once-in-a-generation 
opportunity for Inchcape to grow. This growth will come from 
three opportunities:

1. Generating more value from existing markets and 
customers through route to market transformation
Success in providing OEMs with an omni-channel route to 
market will mean we sell more goods and services to 
consumers while reducing the cost of taking a car to market 
for our partners. 

2. Expanding into new and adjacent areas, capturing more 
value from our vehicles as well as others
Adjacent markets like Used cars and parts are being disrupted. 
This provides opportunities for Inchcape to create new solutions 
or take proven solutions from other markets to capture a 
greater part of the vehicle value chain.

3. Using our core capabilities and market presence to expand 
and grow in new markets and with new partners
Manufacturers are now looking for partners in the markets they 
choose not to serve themselves, who have the scale to be able 
to exploit technology and data to deliver the omni-channel 
solution consumers are demanding. 

8 
8

Inchcape Annual Report and Accounts 2020

We must accelerate and evolve.
To realise these opportunities, we have identified two strategic 
priorities, supported by three enabling actions.

We have clarified our purpose
Inchcape has a long and successful history of international 
trade based on a pioneering approach and spirit of innovation.

Priority #1: Transform our core business through Distribution 
Excellence
The urgent need to change our route to market model is well 
understood and already underway. We need to accelerate the 
speed and scale of our ambition to ensure we offer our OEM 
partners the omni-channel solution that serves the customer 
more effectively than they or a competitor can. The only way 
to do this is through a step-change in our digital capabilities, 
use of data and through the standardisation and relentless 
optimisation of our core processes.

This will provide the opportunity to expand our market presence 
and broaden our OEM partnerships.

Priority #2: Expand into new and adjacent Vehicle Lifecycle 
Services 
The rise of digital business models in adjacent areas presents 
an opportunity for Inchcape to capture elements of the vehicle 
value chain currently under-exploited or not addressed. 
Digitalisation is removing barriers to entry and enabling 
competitors to create and scale businesses quickly. Inchcape’s 
local market knowledge, access to digital capability and 
exposure to proven disruptive models in existing markets means 
that Inchcape has the right to play in these adjacencies, 
creating new revenue streams. 

Enabler #1: Develop the People, Culture, and Capabilities we 
need to build on our core strengths of executional excellence 
and automotive knowledge and blend these with the digital, 
technological and process capabilities needed to succeed in 
the future.

Enabler #2: Use Digital, Data and Analytics to create the 
consumer experience relevant to each market based on data 
driven insights; make the business critical decisions that support 
efficient and effective execution using data; and ensure all of 
this data is totally secure.

Enabler #3: Develop Efficient Scale Operations to standardise 
our back office and core processes and apply ‘one best way’ 
to make us more efficient and more successful.

Our strategy
Focus on two priorities to realise these opportunities

Distribution 
Excellence

Vehicle Lifecycle 
Services

As a trading company, we have a strong track-record of 
successful expansion – developing new businesses in 
markets we know well and entering new geographies 
with familiar businesses.

Combined with considerable local freedom to innovate and 
pursue opportunities, these traits have grown Inchcape from its 
origins as a merchant trading company over two centuries ago 
to the international automotive services group we are today.

While the goods and services Inchcape provides have 
changed, our purpose retains this same pioneering spirit and 
ambitious global outlook:

Bringing mobility to the world’s communities 
– for today, for tomorrow and for the better

Our purpose in more detail
Inchcape brings the mobility solutions provided by our 
automotive partners by providing the routes to market and 
access to customers through our Distribution and Retail expertise. 

We enable access to a broad range of vehicles from 
passenger vehicles and motorbikes through to heavy trucks, 
commercial and municipal transport and we facilitate their 
continued use through Aftersales services. These products and 
services will evolve over time but our role and motivation to 
improve mobility for the customers and communities we work 
with will remain unchanged. 

The brands we represent, the markets in which we operate and 
the customers we serve have unique characteristics. Borne of 
our heritage of trading throughout the world and embracing 
global diversity, Inchcape’s ability to identify, understand and 
service the needs of our communities is one of our key strengths.

Our viability as an organisation is founded on how we perform 
today and how we embrace change and adapt to ensure our 
continued performance in the future. Inchcape has a rich 
history of surviving and thriving in our past; we aim to push into 
tomorrow with a continual focus on excellence and innovation.

For better has three meanings for Inchcape: capturing our 
pursuit of continuous improvement; reflecting our aspiration to 
be the trusted partner to OEMs; and outlining an ambition to 
achieve our goals while acting responsibly and sustainably for 
the benefit of all our stakeholders.

People, Culture and Capabilities

Digital, Data and Analytics

Efficient Scale Operations

Inchcape Annual Report and Accounts 2020

9 
9

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSOur business model: OEM partnerships

Long-standing partner relationships

Inchcape has long-standing partnerships with the world’s leading automotive  
groups, with a core focus on manufacturers of premium and volume passenger 
vehicles. In select markets we also represent commercial and agricultural  
vehicles and machinery as well as emergent passenger vehicle brands.

Seven core partnerships 

We have long-standing relationships with each of our seven core OEM partners, 
the majority of which are built around exclusive Distribution contracts in multiple markets.

Toyota

Jaguar Land Rover

Suzuki

Mercedes-Benz

Volkswagen

BMW

Subaru

Passenger vehicle  
partners

Commercial 
vehicle 
partners

10 

Inchcape Annual Report and Accounts 2020

53 yrs

50 yrs

43 yrs

33 yrs

32 yrs

31 yrs

28 yrs

 
Jaguar Land Rover

Toyota

Suzuki

BMW

Subaru

Mercedes-Benz

Volkswagen

The OEMs (original equipment manufacturers) with which Inchcape  
partners are some of the foremost drivers of technological innovation in 
the automotive industry, from advances in hybrid and battery electric  
drivetrains to future mobility solutions.

53 yrs

50 yrs

43 yrs

33 yrs

32 yrs

31 yrs

28 yrs

Inchcape Annual Report and Accounts 2020

11 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Our business model

How we generate value

Our business model is unique in our industry, with our distinct routes to market and 
global footprint leveraged across the full Distribution value chain to deliver sustainable 
value to our stakeholders and superior returns to our shareholders. In the following 
pages, we explore our business model to demonstrate how we bring the best loved 
automotive brands to the world.

Our OEM 
partnerships 

Our routes  
to market 

Our value 
chain 

Our global 
footprint 

Delivering  
for our 
stakeholders

SEE PAGE 10

SEE PAGE 12

SEE PAGE 13

SEE PAGE 17

SEE PAGE 18

Our routes to market 

Inchcape’s organisational strength comes from a combination of parts that forms our business 
model: diversified revenue streams, our global portfolio of operations, our value chain, our 
stakeholders and how we engage them, our long-standing and deeply embedded brand 
partner relationships and our operating strategy.

Distribution 84% 
Retail 16%
Operating Profit

Vehicle sales 58% 
Aftersales 42%
Gross Profit

Distinct routes to market
The Inchcape value chain spans both 
Distribution and Retail competencies,  
with a weighting towards higher  
margin Distribution contracts.

Diversified revenue streams
We have a balanced approach  
to revenue generation, maximising 
opportunities at all points  
in the value chain.

12 

Inchcape Annual Report and Accounts 2020

 
 
 
 
 
Our business model: where we operate

A growing global footprint

An independent, multi-brand automotive Distributor and Retailer with operations 
that span countries on five continents. A balanced and diverse portfolio of both 
mature and emerging markets to provide access and in-country expertise for 
some of the world’s leading automotive manufacturers.

5

Continents  
with active
operations 

34

International  
markets

90+

Years of  
automotive  
experience

1,000+

Distribution &  
Retail network
locations

15,000

Employees
globally

I

S
T
R
A
T
E
G
C
R
E
P
O
R
T

G
O
V
E
R
N
A
N
C
E

I

F
I
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

APAC 

Europe 

Brunei, Hong Kong,  
Guam, Macau, Saipan, 
Singapore, Thailand 

Australia, New Zealand

Belgium, Bulgaria, Estonia, 
Finland, Greece, Latvia, 
Lithuania, Luxembourg,  
North Macedonia, Poland, 
Romania, Russia

Americas & Africa 

United Kingdom 

63 retail centres

Argentina, Chile, Colombia, 
Costa Rica, Ecuador, 
El Salvador, Panama,  
Peru, Uruguay

Djibouti, Ethiopia, Kenya

Inchcape Annual Report and Accounts 2020

17 

Our business is segmented in four 
regions along geographical lines:

Asia Pacific (APAC) 
Americas & Africa 
Europe 
United Kingdom

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
Our business model: our value chain

Full spectrum Distribution

We have a unique and sustainable business 
model, providing full-spectrum Distribution 
capability for our OEM partners, operating 
throughout the value chain. 

Acting as custodians of some of the world’s 
most recognisable brands, we provide 
automotive manufacturers with a highly 
effective route to market and a vital link 
between the brand and the customer.

2

Brand positioning 
With specialist understanding of the 
markets in which we operate, we are 
ideally placed to develop brand 
propositions that will resonate with 
local consumers, maximising brand 
penetration and market share 
positions on behalf of our partners.

Product 
planning 
Our brand partners 
call upon our local 
market insights to 
inform the planning 
and design of new 
models, tailoring 
designs, 
specifications and 
sales volumes to 
the exacting needs 
of each market.

1

3

13 

Inchcape Annual Report and Accounts 2020

Import & logistics 
Overseeing global transport and operating 
comprehensive port or border to showroom 
connections means that we are able to remove 
all logistical burdens from our partners.

BUY ONLINE

LA

UNCH

BRAND

BRAND NEW CAR

National marketing 
We develop and refine marketing plans 
on behalf of our partners from pricing and 
promotion to customer communications, 
based on extensive research of consumers 
and competitors as well as our specialist 
insight of local market dynamics and 
macro-economic trends.

4

BUY ONLINE

BRAND

LA

UNCH

BRAND NEW CAR

5

Parts distribution 
With strong brand relationships, specialist Distribution 
capabilities and Retail networks, Inchcape is a trusted 
supplier of original equipment manufacturer parts 
and accessories throughout any given market.

Inchcape Annual Report and Accounts 2020

14 

LA

LA

UNCH

UNCH

BRAND

BRAND

BRAND NEW CAR

BRAND NEW CAR

Network management 
As an OEM Distribution partner, we choose where 
we wish to run Retail stores directly, and where we 
select and appoint the independent dealer network, 
training and managing them, and optimising the 
Retail footprint across each geography.

6

BUY ONLINE
BUY ONLINE

7

New & Used  
vehicle sales
We want to provide the 
world’s best automotive 
purchasing experience 
for New and Used 
cars throughout the 
managed network 
and our own Retail 
operations. Whether 
online or in person our 
aim is to make each 
stage of the vehicle 
ownership journey easy, 
effective and enjoyable, 
and to build lifetime 
relationships with 
our customers.

Inchcape Annual Report and Accounts 2020

15 

LA

UNCH

BRAND

BRAND NEW CAR

BUY ONLINE

Aftersales and servicing 
With long-term investments in state-of-the-art 
facilities, expert technicians and first-class customer 
care, our objective is to create life-long Inchcape 
customers for all their Aftersales needs, from routine 
servicing to accident repair. 

8 

9

Finance & Insurance 
We partner with financial institutions 
around the world to help our customers 
purchase and care for their vehicles with 
a wide range of transparent financing 
product options available to support 
their ownership lifestyle.

Inchcape Annual Report and Accounts 2020

16 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSOur stakeholders

Stakeholder engagement

Inchcape’s success is dependent on the continued trust and support of all its 
stakeholders; strong relationships that allow us to work with our key stakeholders 
are therefore fundamental to the long-term success of the Group.

Stakeholder
 Original Equipment  
 Manufacturers (OEMs)

How we create value
We provide our OEM brand partners with 
professional and efficient routes to market  
for the post-factory automotive chain

 Customers 

We provide access to automotive ownership and 
support services throughout the customer journey 
and aim to deliver the best experiences for 
customers in our industry globally

Interests 
 – Strategy
 – Long-term commercial sustainability and  

business viability 
 – Trusted partnerships 
 – Health and safety 
 – Responsibility

 – Access to vehicle products and services 
 – World renowned automotive brands 
 – Specialist product and service knowledge 
 – Customer service
 – Aftersales 
 – Safe facilities
 – Tailored experiences, both on- and offline 
 – Business viability (for long term contracts)

 Employees 

We aim to enable every colleague to achieve 
their personal goals at each stage of the 
employee journey; to recognise and develop 
talent; and to foster a socially conscious culture 
based on inclusion, empowerment and 
optimised potential through learning

 – Reward, training and development, diversity  

and inclusion

 – Strong approach to health and safety – duty of care
 – Strategy
 – Company purpose
 – Long-term commercial sustainability 
 – Security of employment stemming from business 

viability

 – Responsible employer

 Shareholders 

Our objective is to deliver outstanding returns  
on long-term investment based on a sustainable 
platform for growth, disciplined approach to 
capital allocation and cash returns through 
dividends and share buyback

 – Strategy
 – Long-term commercial sustainability and  

business viability
 – Company purpose
 – Capital allocation
 – Financial returns and strength of balance sheet
 – Investment in responsible business

 Communities

We have a balanced approach to engagement 
with the communities in which we operate, 
empowering ownership at local level with 
structural support from Group

 – Local employment
 – Health and safety, including local environmental 

concerns e.g. waste disposal
 – Support of local communities
 – Responsible approach to local law and regulations

Management

Around 15,000 people employed in 34 countries 

Market-specific activity co-ordinated at local level

Strong levels of local community involvement reinforced during pandemic with 

Group-level support for extraordinary events affecting 

support initiatives. See page 39 for further details 

18 

Inchcape Annual Report and Accounts 2020

How we engage 

Management

Outcomes and progress

New distribution agreement with JLR in Poland, the first such contract for Inchcape  

 – Regular top to top executive management 

in this market 

Distribution agreements with Daimler in Colombia and El Salvador, enhancing the 

new contracts with the OEM established in the Americas in 2019

Partnerships with Toyota in Singapore and Belgium to offer financial products  

to customers

New Distribution contracts for MINI in Chile and for MINI and BMW Motorrad in Peru

 – Daily reporting of customer feedback on  

Reputation.com: 

Customer omni-channel platform rolled out to all Subaru markets in South America 

Total reviews in 2020: 35,748

 – 89% of reviews positive 

 – 3% of reviews neutral 

 – 8% of reviews negative

71% of reviews included customer comments

platform provide two-way communications 

better engagement during period of extreme challenge for individuals 

 – Reviews outcomes of engagement surveys and 

Leadership communications framework established to improve top-down visibility 

action plans prepared by management 

including management townhalls and regular videos from Group CEO 

 – Regular dialogue with institutional investors 

representing approx. 60% of issued share capital 

 – Total employee experience increased from 59% to 64% 

 – Overall satisfaction increased from 61% to 70%

 – 74% of employees think the Company has acted responsibly 

 – 85% would recommend working at Inchcape 

 – An 8% decrease in response rate which may be attributed to number of  

employees on furlough

 – 23 countries completed roll out of minimum three Risk Management Programmes 

 – Health, Safety & Environment (HSE) system rolled out in 17 languages

 – Measurement of attrition 

Colleague communications frequency and content enhanced to drive 

‘Together in Spirit’ colleague video campaign emphasising a united 

global community 

New UK pension scheme introduced, See page 60 for further details

During the year a mixture of virtual and physical meetings were held with shareholders 

Votes from shareholders representing 88% of share capital at the 2020 AGM

Upon the announcement of a new CEO, the Chairman contacted shareholders 

to discuss the appointment 

During his first few weeks with the Group, Duncan Tait met with a number of key 

shareholders representing 35% of share capital 

meetings 

 – Market level operational meetings

 – Pan-market brand development 

Board

 – Brand partner deep dive review annually 

 – Presentations from OEM management at  

Strategy Day 

Management

reputation.com 

 – Analysis of Salesforce customer journey 

management platform

 – Ongoing surveys at market level 

Board

 – Update on the customer satisfaction analytics from 

reputation.com at each meeting 

Management

 – Management visits to sites

 – Pulse survey carried out against backdrop of 

COVID-19 and its impact on the business covering: 

 – Impact on individual and their wellbeing 

 – Communication 

 – Leadership and management 

 – Ways of working 

 – Performance management framework (DRIVE5)

 – Employee intranet and Hive Learning collaborative 

capability Group-wide

Board

 – UK pension consultation 

Management

 – Webcasts 

Board

 – AGM 

 – Annual Report and plc website 

 – Capital Markets Day 

 – Shareholder consultation 

 – Chairman one to one meetings

our market communities

Board

Updates on community activities included in regional 

market updates from CEOs

Stakeholder

How we create value

 Original Equipment  

 Manufacturers (OEMs)

We provide our OEM brand partners with 

professional and efficient routes to market  

for the post-factory automotive chain

 Customers 

We provide access to automotive ownership and 

support services throughout the customer journey 

and aim to deliver the best experiences for 

customers in our industry globally

 – Long-term commercial sustainability and  

Interests 

 – Strategy

business viability 

 – Trusted partnerships 

 – Health and safety 

 – Responsibility

 – Access to vehicle products and services 

 – World renowned automotive brands 

 – Specialist product and service knowledge 

 – Customer service

 – Aftersales 

 – Safe facilities

 – Tailored experiences, both on- and offline 

 – Business viability (for long term contracts)

 Employees 

We aim to enable every colleague to achieve 

their personal goals at each stage of the 

employee journey; to recognise and develop 

talent; and to foster a socially conscious culture 

based on inclusion, empowerment and 

optimised potential through learning

 – Reward, training and development, diversity  

 – Strong approach to health and safety – duty of care

and inclusion

 – Strategy

 – Company purpose

 – Long-term commercial sustainability 

 – Security of employment stemming from business 

viability

 – Responsible employer

 Shareholders 

Our objective is to deliver outstanding returns  

on long-term investment based on a sustainable 

platform for growth, disciplined approach to 

capital allocation and cash returns through 

dividends and share buyback

 – Strategy

 – Long-term commercial sustainability and  

business viability

 – Company purpose

 – Capital allocation

 – Financial returns and strength of balance sheet

 – Investment in responsible business

with the communities in which we operate, 

empowering ownership at local level with 

structural support from Group

 – Health and safety, including local environmental 

concerns e.g. waste disposal

 – Support of local communities

 – Responsible approach to local law and regulations

In order to fully understand the interests of key stakeholders, the Board will engage either directly, 
for example a shareholder consultation on the Remuneration Policy, or indirectly, for example by 
considering the results of an employee consultation carried out by management.

How we engage 
Management
 – Regular top to top executive management 

meetings 

 – Market level operational meetings
 – Pan-market brand development 

Board
 – Brand partner deep dive review annually 
 – Presentations from OEM management at  

Strategy Day 

Management
 – Daily reporting of customer feedback on  

reputation.com 

 – Analysis of Salesforce customer journey 

management platform

 – Ongoing surveys at market level 

Board
 – Update on the customer satisfaction analytics from 

reputation.com at each meeting 

Management
 – Management visits to sites
 – Pulse survey carried out against backdrop of 

COVID-19 and its impact on the business covering: 
 – Impact on individual and their wellbeing 
 – Communication 
 – Leadership and management 
 – Ways of working 

 – Performance management framework (DRIVE5)
 – Employee intranet and Hive Learning collaborative 

platform provide two-way communications 
capability Group-wide

Board
 – Reviews outcomes of engagement surveys and 

action plans prepared by management 

 – UK pension consultation 

Management
 – Regular dialogue with institutional investors 
 – Webcasts 
 – Annual Report and plc website 
 – Capital Markets Day 

Board
 – AGM 
 – Shareholder consultation 
 – Chairman one to one meetings

Outcomes and progress
New distribution agreement with JLR in Poland, the first such contract for Inchcape  
in this market 

Distribution agreements with Daimler in Colombia and El Salvador, enhancing the 
new contracts with the OEM established in the Americas in 2019

Partnerships with Toyota in Singapore and Belgium to offer financial products  
to customers

New Distribution contracts for MINI in Chile and for MINI and BMW Motorrad in Peru

Customer omni-channel platform rolled out to all Subaru markets in South America 

Reputation.com: 

Total reviews in 2020: 35,748
 – 89% of reviews positive 
 – 3% of reviews neutral 
 – 8% of reviews negative

71% of reviews included customer comments

 – Total employee experience increased from 59% to 64% 
 – Overall satisfaction increased from 61% to 70%
 – 74% of employees think the Company has acted responsibly 
 – 85% would recommend working at Inchcape 
 – An 8% decrease in response rate which may be attributed to number of  

employees on furlough

 – 23 countries completed roll out of minimum three Risk Management Programmes 
 – Health, Safety & Environment (HSE) system rolled out in 17 languages
 – Measurement of attrition 

Colleague communications frequency and content enhanced to drive 
better engagement during period of extreme challenge for individuals 

‘Together in Spirit’ colleague video campaign emphasising a united 
global community 

Leadership communications framework established to improve top-down visibility 
including management townhalls and regular videos from Group CEO 

New UK pension scheme introduced, See page 60 for further details

During the year a mixture of virtual and physical meetings were held with shareholders 
representing approx. 60% of issued share capital 

Votes from shareholders representing 88% of share capital at the 2020 AGM

Upon the announcement of a new CEO, the Chairman contacted shareholders 
to discuss the appointment 

During his first few weeks with the Group, Duncan Tait met with a number of key 
shareholders representing 35% of share capital 

 Communities

We have a balanced approach to engagement 

 – Local employment

Management

Around 15,000 people employed in 34 countries 

Market-specific activity co-ordinated at local level

Group-level support for extraordinary events affecting 
our market communities

Board

Updates on community activities included in regional 
market updates from CEOs

Strong levels of local community involvement reinforced during pandemic with 
support initiatives. See page 39 for further details 

Inchcape Annual Report and Accounts 2020

19 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSToyota Motor Corporation

Our partnership with Toyota is the longest in our portfolio, 
with 53 years of representation as a distributor in 
geographies that reach from South East Asia to East Africa 
and from Europe to the Americas. Our partnership with TMC 
includes all variations of our business model – Distribution 
with exclusive Retail, such as in Hong Kong and Singapore; 
Distribution with a managed Retail network, such as Greece; 
and Retail only, such as our operations in the UK. The 
partnership also extends to both passenger and 
commercial vehicles, with which segment we have 
expanded more recently in South America.

Locations 
Distribution 
Belgium, Brunei, Bulgaria, Djibouti, Ethiopia, 
Greece, Guam, Hong Kong, Luxembourg, 
Macau, North Macedonia, Romania, Saipan, 
Singapore

Chile & Colombia (Hino only)

Retail
Russia, UK

20 

Inchcape Annual Report and Accounts 2020

Our investment proposition

Growth and cash returns

Well positioned to deliver shareholder value through organic growth, 
consolidation and cash returns.

Disciplined 
capital 
allocation

Strong cash-
conversion

Leveraging our 
distribution 
scale

Expansion 
opportunities

GDP+ organic 
growth

 – History of market 
outperformance

 – Exposure to 
high-growth 
markets

 – 14 distribution deals 

since 2016

 – Auto-distribution is 
highly fragmented

 – Global sharing of 
best practices
 – Roll-out digital 
developments

 – FCF = 60-70% of 
operating profit
 – Capex <1% of sales

Past five years:

 – Dividends: £420m
 – Acquisitions: £600m
 – Buybacks: £290m

Strategy

 – Growth of existing Distribution markets 

expected to exceed global new  
car volumes

 – Driving innovation and optimising  
our processes to create the best 
conditions for growth in new markets

Continued consolidation  
in a fragmented market  
will create value

 – Highly fragmented industry
 – Inchcape is the largest global 

independent distributor
 – Inchcape has a 1% share  
of the addressable market  
of Distribution-led regions  
(c.14m TIV, 20% of global total) 
and envisages significant  
opportunity

Sustainable business model

 – Strong, long-term partnerships  

with OEMs

 – Strong track record of value creation
 – Investing for the future and to be 

the best

Inchcape Annual Report and Accounts 2020

21 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSSubaru Corporation

Inchcape’s Distribution partnership with Subaru is one of the 
most important in our portfolio and an example of the close 
collaboration between the Group and our brand partners. 
We distribute and operate the brand in Australia, 
maintaining Subaru’s highest share globally in that market. 
Subaru was the OEM brand central to our first significant 
expansion in South America in 2016 which has helped to 
create a platform for further growth in the region.

Locations
Distribution
Argentina, Australia, Chile, Colombia,  
New Zealand, Peru

22 

Inchcape Annual Report and Accounts 2020

Capital allocation framework

A strong position to grow the business

Inchcape has a disciplined capital allocation policy. We have a strong balance sheet and 
a highly cash generative business model. This results in excess free cash post investment in 
organic capex and payment of dividends. We look to utilise this strong position to grow the 
business inorganically, investing in value accretive acquisitions that will ensure longer-term 
growth of the business and value for shareholders. Beyond this we will look to return any 
excess cash to shareholders through share buybacks.

Cash utilisation priorities

Excess cash post 
capex, working 
capital

Dividend

Value-accretive 
M&A opportunities

Remaining excess 
FCF distributed 
through buybacks

 – Strong balance sheet.
 – Targeted 60-70% FCF conversion.

Cumulative cash returns to shareholders

Acquisition spend since 2016 

2011

£47m

2012

£146m

2013

£222m £50m

2014

£303m

£150m

2015

£394m

£241m

2016

£485m

2017

£587m

2018

£702m

2019

£813m

2020

£813m

£349m

£399m

£399m

£47m

£146m

£271m2

£453m

£635m

£834m

£987m2

£1,102m2

£596.1m

£326.8m

£209.0m

£60.3m

South American acquisition1
Central American acquisition1
Other acquisition1
Total spend

£499m

£1,312m1

1. Including acquired debt

£531m

£1,344m

Dividends (cumulative)

Share buyback (cumulative)

1. In response to COVID-19, the Board cancelled the 2019 final dividend (£70m), 
    and share buyback programme (£31m complete, £119m remaining).
2. Dividends and share buyback rounded to nearest £m. 

Dividend strategy
 – Target 40% annual payout ratio of basic adjusted EPS  

(pre exceptionals).

 – Interim dividend set at 1/3 of the prior year’s total DPS.

Inchcape Annual Report and Accounts 2020

23 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSBMW Group

Our partnership with BMW Group is over 30 years strong and 
has been a key focus for consolidated growth, especially in 
the Baltic region where we now represent the brand in all 
three countries: Estonia, Latvia and Lithuania. In 2020 we 
were awarded the Distribution contracts for MINI in Chile 
and for MINI and BMW Motorrad (the brand’s motorcycle 
division) in Peru, consolidating our position in those markets. 
As well as holding Distribution contracts in South America, 
we also have significant operations of BMW Group’s brands 
in our Retail-only markets: UK, Poland and Russia.

Locations
Distribution
Chile, Estonia, Guam, Kenya, Latvia, 
Lithuania, Peru

Retail
Poland, Russia, UK

24 
24

Inchcape Annual Report and Accounts 2020

Key performance indicators

Measuring progress

KPIs provide insight into how the Board and Executive Committee monitor the Group’s  
strategic and financial performance, as well as directly linking to the key measures for  
Executive remuneration. KPIs are stated in actual rates of exchange and pages 176-177  
provide definitions of key performance indicators and other alternative performance measures.

Revenue
£6.8bn
2019: £9.4bn

2016

2017

2018

2019

2020

Operating margin2
2.4%
2019: 4.0%

2016

2017

2018

2018
2019

2020

Definition

Why we measure

2020 performance

Consideration receivable 
from the sale of goods and 
services. It is stated net of 
rebates and any discounts, 
and excludes sales  
related taxes.

Top-line growth is a 
key financial measure 
of success. 

The Group has delivered 
£6.8bn, down 19% 
organically and down 27% 
reported versus prior year. 
The decline reflects the 
impact of COVID-19, and a 
strategic reduction of our 
Retail exposure.

Definition

Why we measure

2020 performance

Operating profit (before 
exceptional items) 
divided by sales.

A key metric of 
operational efficiency, 
ensuring that we are 
leveraging our scale 
to translate sales 
growth to profit.

Operating margin at  
2.4% is 160bps lower than 
the operating margin 
achieved in 2019, 
reflecting the disruption 
from COVID-19.

£7.8bn

£9.0bn

£9.3bn

£9.4bn
£6.8bn

4.6%

4.5%
4.2%1
4.3%1
4.0%
2.4%

Profit before tax and exceptional items2
£129m
2019: £326m
2016

£349m

2017

2018

2018
2019

2020

Free cash flow2
£177m
2019: £213m

2016

2017

2018

2018
2019

2020

Return on capital employed2
12%
2019: 22%

2016

2017

2018

2018
2019

2020

£382m
£357m1
£351m1
£326m
£129m

£191m

£314m
£281m1
£279m1
£213m
£177m

30%

30%
28%1
22%1
22%
12%

Definition

Why we measure

2020 performance

Represents the profit made 
after operating and interest 
expense excluding the 
impact of exceptional items 
and before tax is charged.

A key driver of 
delivering sustainable 
and growing earnings 
to shareholders.

In 2020 this decreased 
61% to £129m, as profits 
were weighed down by 
the material impact of 
COVID-19 on the 
Group’s performance.

Definition

Why we measure

2020 performance

Net cash flows from 
operating activities, before 
exceptional cash flows,  
less net capital expenditure 
and dividends paid to 
non-controlling interests.

A key driver of the 
Group’s ability to fund 
inorganic growth and 
to make distributions 
to shareholders.

The Group delivered free 
cash flow (FCF) of £177m, a 
17% decrease on 2019. FCF 
resilience is testament to 
the effective management 
of our working capital,  
and the inherently cash 
generative nature of our 
business model.

Definition

Why we measure

2020 performance

Operating profit (before 
exceptional items) divided by 
the average of opening and 
closing capital employed, 
where capital employed is 
defined as net assets add net 
debt/less net funds.

ROCE is a measure of 
the Group’s ability to 
drive better returns for 
investors on the 
capital we invest.

The Group’s ROCE 
dropped to 12%, reflecting 
the deterioration of our 
profitability.

1.  2018 and 2019 are not comparable with prior years due to adoption of IFRS 16.
2.  Alternative performance measure, see pages 176-177.

Inchcape Annual Report and Accounts 2020

25 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSOperating and financial review

Resilience evidenced through turbulent times, business well-placed 
for the opportunities ahead

Gijsbert de Zoeten
Chief Financial Officer

I am pleased to present the Group’s Operating and 
Financial Review for 2020, a year of unprecedented 
challenge but one which also demonstrated the 
defensive qualities of the business.

We delivered a robust performance in the face of the challenges resulting 
from the COVID-19 pandemic. This time last year, nobody could have 
predicted the duration or scale of the pandemic, still less the impact it would 
have on business activity across all 34 markets where we operate. It is a 
testimony to the resilience of our diverse business, and all of our people, that 
we finished the year with results ahead of recently upgraded expectations. 
Our performance was underpinned by our ability to meet the resilient 
demand for both Vehicles and Aftersales services across our markets, in 
particular during the second half. 

This was supported by our ability to continue 
delivering vehicles, provide a click-and-collect 
service, and to continue to perform Aftersales 
services in affected markets. We also 
implemented a cost-restructuring programme, 
targeting £90m of overheads reduction which is 
now substantially complete. These cost-mitigation 
measures have helped not only to support 
profitability during the year but created a leaner 
and stronger overhead base for 2021. 

In spite of the operational challenges, our 
absolute focus on cash management contributed 
to the strong FCF result. We worked in collaboration 
with our OEM partners, managing our inventory 
levels and financing terms, and maintained a 
heightened level of working capital discipline 
across all markets. Supported by our highly cash 
generative business model, our overall financial 
position has strengthened further, and we closed 
the year in a net cash position of £266m. 
Against the backdrop of an improving trading 
performance and strong cash generation, we 
have announced our intention to recommence 
dividend payments and the Board has 
recommended a final dividend of 6.9p for 2020.

As we enter the next phase of the Group’s 
growth strategy, our robust financial position 
and disciplined approach to capital allocation 
will ensure that the business is well-placed to 
leverage the many opportunities that lie ahead. 
It is an exciting journey that we are embarking 
on and one which will deliver benefits to all 
our stakeholders.

Gijsbert de Zoeten 

CONTINUES ON PAGE 28

Key performance indicators
Our results are stated at actual rates of exchange. However, to enhance comparability we also present year-on-year changes in 
sales and operating profit in constant currency, thereby isolating the impact of translational exchange rate effects. Unless otherwise 
stated, changes are expressed in constant currency and figures are stated before exceptional items.

Key financials
Revenue
Operating profit (pre exceptionals)1
Operating margin1
Profit before tax (pre exceptionals)1
Basic EPS (pre exceptionals)1
Dividend per share
Free cash flow1

Statutory financials
Operating (loss) / profit
(Loss) / Profit before tax
Basic EPS

2020

2019

% change 
reported

% change
constant FX1

% change
organic2

£6,838m
£166m
2.4%
£129m
23.6p
6.9p
£177m

£9,380m
£373m
4.0%
£326m
59.9p
8.9p
£213m

(27)%
(56)%
(160)bps
(61)%
(61)%
(22)%
(17)%

(19)%

(25)%
(54)%
(150)bps
(59)%

£(92)m
£(128)m
(35.6)p

£449m
£402m
79.0p

1.  These measures are alternative performance measures, see pages 176-177.
2.  Organic growth is defined as sales growth in operations that have been open for at least a year at constant foreign exchange rates.

26 

Inchcape Annual Report and Accounts 2020

Jaguar Land Rover

Inchcape and Jaguar Land Rover’s partnership is one of 
very long standing, reaching back around 50 years in total. 
We have continued our JLR growth story right up to the 
present day, with Distribution contracts awarded for 
Thailand in 2016, Colombia and Kenya in 2018, and in 2020 
we were awarded our first Distribution contract in Poland 
with JLR. We now represent Jaguar and Land Rover as either 
a distributor or retailer in 12 markets on three continents.

Locations
Distribution
Colombia, Estonia, Finland, Hong Kong, 
Latvia, Lithuania, Kenya, Macau, Poland, 
Thailand

Retail
Russia, UK

Inchcape Annual Report and Accounts 2020

27 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSOperating and financial review continued

Performance review

2020 was a year with three distinct periods. We 
made an encouraging start to the year but our 
operations were then materially impacted in 
Q2 by COVID-19. While several markets faced 
disruption in the second half, overall we observed 
an improving trend across our New, Used and 
Aftersales revenue streams. The trends we saw 
reflected to a certain extent pent-up demand, 
but also less stringent lockdown conditions – with 
Aftersales allowed to remain open, our ability to 
deliver vehicles to customers, and the offer of 
click-and-collect services. 

Over the course of the year, the Group generated revenue of 
£6.8bn, operating profit pre-exceptionals of £166m and free 
cash flow of £177m.

Group revenue of £6.8bn was down 27% year-on-year 
reported and 25% in constant currency. During the period we 
disposed of several retail businesses, which further reduced our 
Retail revenue exposure. We completed four Distribution deals, 
most notably the acquisition of Daimler’s Distribution business 
in Colombia, and the addition of the JLR Distribution contract 
in Poland.

On an organic basis revenue declined 19% in 2020, as most 
of our markets were weighed down by COVID-19. While the 
spread of the virus continued to cause disruption, our organic 
performance improved in the second half, falling 9% compared 
to the 29% decline in the first half. 

The Group delivered an operating profit before exceptional 
items of £166m, down 56% year-on-year reported and 54% in 
constant currency. The decline reflects the profits lost as 
COVID-19 caused disruption to our operations across the 
globe. This was evident in the 120bps contraction of Group 
gross margins in the first half. In the second half, while our 
operations continued to be impacted, albeit to a lesser extent, 
gross margins remained stable. As a direct response to 
COVID-19, the Group took prompt action to reduce 
discretionary costs (e.g. marketing, office, travel), the Board / 
senior management took a 20% reduction in fees / salary in 
the second quarter and we accessed government support 
schemes in the first half in some markets (predominantly the 
UK). Subsequently, at the start of the third quarter we 
implemented a cost-restructuring programme – targeting £90m 
of overheads reduction – which is now substantially complete. 
These cost-mitigation measures have helped support 
profitability during the year and created a leaner overhead 
base for 2021. During the second half, the Board took the 
decision not to claim further government support in respect of 
the period from July onwards. 

Profit before tax and exceptional items of £129m is down 61% 
year-on-year reported and 59% in constant currency. The 
decline in absolute terms is slightly below that observed at the 
operating profit level, owing to a lower (£10m) interest charge 
versus the prior year. This is a result of a combination of lower 
interest rates and strict inventory discipline, which reduced the 
related interest expenses. 

28 

Inchcape Annual Report and Accounts 2020

During the period we booked exceptional charges of £257m, 
largely non-cash and primarily due to the impact of COVID-19. 
The majority (£223m) of this relates to goodwill and site 
impairments. As a result, the reported loss before tax was 
£128m, compared to a profit before tax of £402m in 2019 – 
which was supported by gains on disposal of our Retail assets.

In spite of the operational challenges our free cash flow (FCF) 
generation remained extremely resilient, with £177m (2019: 
£213m) generated over the 12 month period – this represents  
a conversion of 107% (57% in 2019), significantly higher than 
the long-term average of 60-70%. While operating profit 
pre-exceptionals was significantly lower, we mitigated this by  
a number of measures resulting in a meaningful improvement 
in the Group’s working capital position, a more disciplined 
approach to capital expenditure programmes, and reduced 
tax and interest payments. 

Other notable elements of the cash flow bridge include: net 
acquisitions and disposals, which amounted to an inflow of 
£40m (acquisition of Daimler Colombia offset by proceeds from 
Retail disposals), share buybacks (£31m of the £150m was 
completed prior to termination) and the cancellation of the 
2019 final dividend in response to COVID-19.

The Group closed the reporting period in a net cash position of 
£266m (excluding lease liabilities), which compares to £103m 
at the end of December 2019, and £89m as at 30 June 2020. 
On an IFRS 16 basis (including lease liabilities), we ended the 
period with net debt of £67m (2019: £250m). 

Return on capital employed over the period was 12%, 
compared to 22% for the equivalent period last year. The 
decline was driven by the steep reduction in profits.

Fourth quarter 2020
Group revenue for the fourth quarter was £1.9bn, down 16% 
reported. On an organic basis, revenue fell 9%, compared to 
a decline of 10% in Q3.

In Distribution, revenue contracted 13%, organically, following a 
21% decline in Q3. Topline performance improved sequentially 
across most regions, with Asia, Australasia and the Americas all 
posting their highest quarterly growth rate since Q1. Revenue in 
Europe was held back by further COVID-19 related restrictions in 
Belgium, Greece and Romania, while Africa was solid in the 
context of a high prior year comparator. 

In Retail, revenue contracted 2% organically (Q3: +5%; 
supported by the bounce-back) as a second lockdown in 
the UK weighed on sales. While the restrictions impacted 
performance, the deterioration was less pronounced than we 
experienced during the first lockdown, as we were able to 
continue delivering vehicles and permitted to perform 
Aftersales services.

Distribution
The Distribution segment saw revenue down 21% year-on-year, 
with performance significantly impacted by the spread of 
COVID-19 from March onwards. While the topline trend 
improved in the second half, with fewer and less severe 
closures, several markets continued to face disruption. In 
addition to our operational improvements, our cost-mitigation 
measures supported the overall result, particularly in the 
second half, culminating in an operating profit of £140m 
(2019: £333m). The operating margin fell 310bps to 3.7%.

2020
£m

2019 
£m

% change 
reported

% change 
constant FX 

% change 
organic

Revenue
Asia
Australasia

APAC

1,026.6 1,522.5
876.0 1,070.9
1,902.6 2,593.4

1,120.2 1,329.6
Europe
993.5
Americas & Africa
Total Distribution 3,819.9 4,916.5

797.1

168.7
58.0
226.7
41.7
65.0
333.4

Operating profit1

Asia
Australasia

APAC
Europe
Americas & Africa
Total Distribution

Operating margin 

Asia
Australasia

APAC
Europe
Americas & Africa
Total Distribution

78.8
1.2
80.0
25.3
34.4
139.7

7.7%
0.1%
4.2%
2.3%
4.3%
3.7%

(33)%
(18)%
(27)%

(16)%
(20)%
(22)%

(53)%
(98)%
(65)%
(39)%
(47)%
(58)%

(32)% (32)%
(17)% (17)%
(26)% (26)%

(17)% (17)%
(13)% (24)%
(21)% (23)%

(53)%
(98)%
(64)%
(40)%
(42)%
(57)%

11.1% (340)bps (340)bps
5.4% (530)bps (530)bps
8.7% (450)bps (450)bps
3.1% (80)bps
(80)bps
6.5% (220)bps (210)bps
6.8% (310)bps (310)bps

1.  Operating profit stated pre-exceptionals.

 – Asia revenue contracted 32%, and operating profit1 was 

down 53%. We expected 2020 would be a challenging year 
in Asia prior to COVID-19, forecasting volumes in both 
Singapore and Hong Kong would decline 25% and 20%, 
respectively. The spread of the virus exacerbated this decline, 
weighing on performance in all markets. Singapore endured 
a prolonged closure from early April to mid-June (resulting in 
the suspension of vehicle licence auctions), and upon 
reopening the government announced it would phase 
missed licences over a 12 month period – as such the 
number of vehicle licences available in 2021 is expected to 
exceed 2020. While our operations in Hong Kong remained 
open, demand was clearly subdued, albeit we observed an 
improving trend in the second half. In spite of the challenges, 
we retained our triple crown status (for being the number 
one in passenger cars, commercial vehicles and in the 
market as a whole) in both Singapore and Hong Kong. 
 – Australasia revenue contracted 17%, and operating profit1 

was down 98%. It was the only region to see a weaker 
revenue trend and margin result in the second half 
compared to the first half. Having remained open throughout 
the first half, COVID-19 related restrictions impacted the 
Australian operations in the third quarter. Profitability was 
substantially lower as gross margins came under pressure 
owing to lower volumes and competitive pressures, but also 
unfavourable currency effects. The transactional currency 
(AUD:JPY) headwind in the period was c.£15m. The launch of 
the new Outback (one of Subaru’s most popular models) in 
the first quarter of this year should support the brand’s market 
share performance in 2021.

 – Europe revenue contracted 17%, and operating profit1 was 
down 40%. It was the first of our regions to face widespread 
COVID-19 enforced market closures, starting in mid-March 

and peaking in April. All impacted markets had reopened 
in May, although several markets did face subsequent 
restrictions following a second wave of the virus in the fourth 
quarter. While the environment was competitive, we gained 
market share across a number of markets in the second half. 
The launch of the new Toyota Yaris, an extremely popular 
model in several of our European markets, should drive 
further outperformance in 2021. 

 – Americas & Africa revenue contracted 13%, and operating 
profit1 was down 42%. Geographic diversification meant that 
there were some pockets of good performance that helped 
offset challenges elsewhere. The Americas was hardest hit in 
terms of number of our markets forced to close, as 
governments tried to control the spread of the virus. This 
weighed heavily during the first half, but as markets began to 
reopen we noticed a meaningful improvement. In Africa, our 
operations remained open throughout the year with limited 
impact from COVID-19 and consequently made a significant 
contribution to the segment’s operating profit. All markets 
remained open throughout the fourth quarter, and it was the 
strongest quarter for the region. Looking ahead, given the 
low penetration of vehicles per capita in the Americas & 
Africa region, we are optimistic about the growth prospects 
over the medium and long term. 

Retail
The Retail segment saw revenue down 30% year-on-year, 
or down 14% on an organic basis (adjusting for the Retail 
disposals over the period). Prolonged shutdowns in both UK 
and Russia in the first half weighed heavily on sales, although 
demand proved to be more resilient in the second half. 
Operating profit1 in the second half was supported by gross 
margin improvement and our cost-mitigation measures, 
resulting in a profit of £26m for the year compared to £40m 
in 2019. The operating margin improved in the second half, 
finishing the year flat overall. 

2020
£m

2019 
£m

% change 
reported

% change 
constant FX 

% change 
organic 

Revenue
Asia
Australasia

APAC

–
9.4
9.4

159.5
272.0
431.5

UK & Europe
Total Retail

4,031.7
3,008.5
3,017.9 4,463.2

(100)%
(97)%
(98)%

(25)%
(32)%

(100)%
(96)%
(98)%

(15)%
(23)%
(30)% (14)%

Operating profit1

Asia
Australasia

APAC
UK & Europe
Total Retail

–
0.4
0.4
25.4
25.8

Operating margin

8.7
(1.2)
7.5
32.2
39.7

(100)%
nmf2
(94)%
(21)%
(35)%

(100)%
nmf2
(95)%
(15)%
(31)%

Asia
Australasia

APAC
UK & Europe
Total Retail

–
4.3%
4.3%
0.8%
0.9%

5.4%
n/a
nmf2
(0.4%)
nmf2
1.7%
0bps
0.8%
0.9% (0)bps

n/a
nmf2
nmf2
0bps
(0)bps

1.  Operating profit stated pre-exceptionals.
2.  nmf = not meaningful.

Inchcape Annual Report and Accounts 2020

29 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating and financial review continued

 – UK & Europe is home to the Group’s remaining Retail 

Other financial items

operations in the UK, Russia and Poland. Revenue for the 
region was down 23% year-on-year (down 15% on an organic 
basis), as closures from late-March weighed on the 
performance of both the UK and Russia businesses. We 
experienced a step-up in the second half, with solid demand 
for New and Used Vehicles, as well as Aftersales services. 
During the first half, the UK business received £23m of 
government support (employment and business rates), 
but was nevertheless still heavily loss-making. We have not 
accessed any such support in the second half. Performance 
improved in the second half as we experienced higher 
Vehicle gross margins and the benefit from our cost-
restructuring efforts. We finished the year with operating 
profit1 of £25m (vs £32m in the prior period, which included 
profits from businesses disposed in December 2019, 
including Inchcape Fleet Solutions), and slightly higher 
margins than 2019.

 – Asia: the China Retail business (disposed in December 

2019) was reclassified from Distribution-Asia to Retail-Asia, 
and did not provide any contribution to the region’s 
performance in 2020.

 – Australasia: the majority of the Retail business in Australia 

was sold during 2019. Two additional sites were sold in 2020, 
and their contribution until the date of disposal has been 
included. The comparative includes these two sites, and the 
rest of the Australian Retail business that was sold in 2019. 
Following the disposals, there will be no further contribution 
to this segment.

Value drivers
We provide disclosure on the value drivers behind our gross 
profit (pre-exceptional). This includes:

 – Gross profit attributable to Vehicles – New Vehicles, Used 
Vehicles and the associated F&I (Finance & Insurance) 
income; and

 – Gross profit attributable to Aftersales – Service and Parts.

Group
Vehicles
Aftersales
Total Retail

2020
£m

2019
£m

% change 
reported

% change in 
constant FX

516.9
372.5
889.4

772.3
499.8
1,272.1

(33)% 
(25)%
(30)%

(31)% 
(23)%
(28)%

Weighed down by the effects of market closures caused by the 
spread of COVID-19, over the reporting period we saw a 31% 
decrease in Vehicles gross profit, while Aftersales gross profit 
was more resilient, decreasing 23%.

We operate across the automotive value chain and during 
2020, we generated 42% of gross profit through Aftersales, 
compared to 39% in the prior year.

1.  Operating profit stated pre-exceptionals.

Government support schemes
The Group has recognised an amount of £30m as a credit 
against employee costs and £3m as a credit against other 
operating expenses. These have been presented net within 
operating costs before exceptional items and the majority 
(£23m) was received by the UK Retail business. In some cases 
salaries were paid in excess of the amount received under the 
government support schemes, and these schemes were utilised 
instead of other cost reduction measures that would have 
adversely impacted employees (e.g. redundancies). During the 
second half of the year, the Board took the decision not to claim 
further government support. Due to the nature of the 
government support schemes, amounts claimed prior to the 
Board decision totalling £11m from governments in Australia and 
the UK have been recognised as a liability as at 31 December 
2020 as they have not yet been repaid. The Group has also 
benefited from the deferral of tax payments due to governments 
amounting to £7m as at 31 December 2020.

Exceptional items
Exceptional charges in 2020 amounted to £257m, arising 
primarily as a result of COVID-19. Goodwill and site impairments 
totalled £223m, with the majority attributable to the Retail 
segment and booked in the first half. With the pandemic 
continuing to cause disruption in the second half, the 
impairment review resulted in a c.£37m write-off of intangible 
assets related to our acquisition of Grupo Rudelman (in 2018). 
Management remain confident about the attractiveness of the 
business in the medium term. In July we announced £70m of 
future restructuring costs linked to our cost-restructuring 
programme, of which c.£40m has been incurred in 2020, with 
the balance falling into 2021. We also incurred a £10m charge 
relating to the write down of inventory, and a net cost of £2m 
relating to acquisitions and disposals. We benefited from an 
£8m gain, primarily relating to the recycling of foreign 
exchange gains previously recognised in other comprehensive 
income, following the liquidation of a subsidiary. In 2019, the 
Group benefited from a £76m exceptional operating gain 
which reflected a £109m gain largely relating to the disposal of 
our UK fleet and China Retail businesses, offset by some 
restructuring costs and asset impairments relating to those 
disposals, as well as acquisition costs. Further details in note 3 
to the consolidated financial statements on pages 133-134.

Net finance costs
Net finance costs were £37m (2019: £47m). The decrease is 
largely due to a reduction in the cost of financing inventory 
following the Retail disposals in Australia, the UK and China in 
2019, further disposals in 2020 and the overall reduction in 
inventory and associated inventory financing in response to the 
COVID-19 pandemic. The interest charge is stated on an IFRS 16 
basis, and excluding interest relating to leases, our net finance 
charge was £23m compared to £28m in 2019. We expect net 
financing costs in 2021 will amount to c.£40m. 

Tax
The Group’s effective tax rate for the year is 26% before 
exceptional items (2019: 23%). The increase compared to the 
prior year primarily arose because the Group was not able to 
recognise the tax benefit associated with losses in certain 
markets. This impact was partially offset by the release of a 
provision associated with the European Commission State Aid 
issue. We believe an effective tax rate of c.25% is appropriate 
for the mid-term.

30 

Inchcape Annual Report and Accounts 2020

 
 
 
 
 
Non-controlling interests
Profits attributable to our non-controlling interests were £3m 
(2019: £6m). The Group’s non-controlling interests comprise a 
33% minority holding in UAB Vitvela in Lithuania, a 30% share in 
NBT Brunei, a 10% share of Subaru Australia and 6% of the 
Motor Engineering Company of Ethiopia.

Dividend
The Board recommends a final ordinary dividend of 6.9p 
per ordinary share which is subject to the approval of 
shareholders at the 2021 Annual General Meeting. In reaching 
its decision, the Board has taken into account the extraordinary 
circumstances that the business endured during the year and 
a broad range of stakeholder perspectives. If approved, the 
dividend will be paid on 21 June 2021 to all shareholders on 
the register on 14 May 2021.

Cash flow and net debt
The Group generated free cash flow of £177m (2019: £213m) 
driven primarily by an improvement in the level of working 
capital. After the acquisition of four Distribution businesses, as 
well as the proceeds received from our Retail disposals, and 
£32m of share buybacks, the Group had net cash excluding 
lease liabilities of £266m (2019: £103m). Including lease 
liabilities (IFRS 16), our net debt stood at £67m (2019: £250m).

Capital expenditure
During 2020, the Group incurred net capital expenditure of 
£41m compared to £54m in 2019. The year-on-year reduction 
reflects lower investment in tangible assets in response to the 
economic uncertainty following the outbreak of the COVID-19 
pandemic partially offset by lower disposal proceeds. Key 2020 
projects included investments around our development of an 
omni-channel proposition and capacity investments in 
Ethiopia. In 2021 we expect net capital expenditure of c.£70m.

Financing
During the year, the Group was confirmed as an eligible issuer 
under the UK Government’s COVID Corporate Financing Facility 
(CCFF). £100m was issued under this facility in May 2020 and 
repaid on 17 July 2020. As at 31 December 2020, the 
committed funding facilities of the Group comprised a 
syndicated revolving credit facility of £700m (2019: £700m)  
and sterling Private Placement loan notes totalling £210m 
(2019: £210m). As at 31 December 2020, none of the £700m 
syndicated revolving credit facility was drawn (2019: £60m).

Pensions
At the end of 2020, the IAS 19 net post-retirement surplus was 
£20m (2019: £10m), with the increase driven largely by a 
higher value of plan assets and changes in demographic 
assumptions which were partially offset by changes in financial 
assumptions. In line with the funding programme agreed with 
the Trustees, the Group made additional cash contributions to 
the UK pension schemes amounting to £4m (2019: £3m). 
Discussions with the Trustees of the Inchcape Motors Pension 
Scheme in respect of the actuarial valuation as at 5 April 2019 
have been finalised and the Group has agreed to contribute 
an additional £3m per annum to the scheme over the next 
seven years.

Acquisitions and disposals
During 2020, the Group acquired the Mercedes-Benz 
passenger car and private vans distribution operations in 
Colombia from Daimler Colombia S.A. The business was 
acquired to strengthen the Group’s partnership with Daimler-
Mercedes-Benz in South America. In the second half of 2020, 
the Group acquired the Daimler distribution business in El 
Salvador, the MINI distribution business in Chile and the MINI 
and Motorrad distribution businesses in Peru. The aggregate 
cash consideration for these businesses was £32m.

During the year, the Group has continued to optimise its Retail 
portfolio and has disposed of 13 retail sites in the UK and two 
retail sites in Australia generating aggregate net disposal 
proceeds of £64m. The Group has also received £8m of 
deferred consideration relating to the disposal of retail 
operations in China in 2019.

Reconciliation of free cash flow1

Net cash generated from operating activities
Add back: Payments in respect of exceptional items
Net cash generated from operating activities, before exceptional items
Purchase of property, plant and equipment
Purchase of intangible assets
Proceeds from disposal of property, plant and equipment
Net capital expenditure
Net payment in relation to leases
Dividends paid to non-controlling interests
Free cash flow

2019 
£m

(44.9)
(24.7)
15.7 

2020
£m

(27.4)
(20.1)
6.7

2020  
£m

254.8
24.3
279.1 

(40.8)
(56.7)
(4.3)
177.3

2019 
£m

327.2
10.5
337.7

(53.9)
(65.1)
(5.8)
212.9

Included within free cash flow are movements in restricted cash balances described on page 156.

APM (alternative performance measure), see pages 176-177

Inchcape Annual Report and Accounts 2020

31 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating and financial review continued

Regional business models

Asia Pacific (APAC)
At the heart of the Asia region, we are the distributor and exclusive retailer for Toyota, Lexus, Hino and Suzuki and operate 
Distribution and exclusive Retail for Jaguar Land Rover in Hong Kong with additional Distribution and Retail franchises across the 
region. In Australasia we are the distributor for Subaru.

Country
Hong Kong 
Macau
Singapore
Brunei
Guam
Saipan
Thailand

Country
Australia

New Zealand

Business model
Distribution & Exclusive Retail

Brands
Toyota, Lexus, Hino, Jaguar, Land Rover, Maxus

Distribution & Exclusive Retail
Distribution & Exclusive Retail
Distribution & Exclusive Retail
Distribution & Exclusive Retail
Distribution & Exclusive Retail

Toyota, Lexus, Hino, Suzuki
Toyota, Lexus
Toyota, Lexus, BMW, Chevrolet
Toyota
Jaguar, Land Rover

Business model
Distribution & Retail
Retail
Distribution

Brands
Subaru, Peugeot, Citroen
VW, Isuzu, Kia, Mitsubishi, Jeep
Subaru

UK & Europe
We have scale Retail operations across the UK focused on premium and luxury brands. Our European operations are centred on 
Toyota and Lexus Distribution and Retail in Belgium, Greece and the Balkans, and both Distribution and Retail businesses across 
Northern Europe focused on BMW, Jaguar Land Rover and other brands.

Country
UK

Business model
Retail

Distribution & Retail

Brands
Toyota, Lexus, Audi, BMW, MINI, Jaguar, Land Rover, Mercedes-Benz, VW,  
Porsche, Smart 
Toyota, Lexus

Belgium
Luxembourg
Greece
Romania
Bulgaria
N. Macedonia
Finland
Estonia
Latvia
Lithuania
Poland
Russia

Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Retail

Jaguar, Land Rover, Mazda
Jaguar, Land Rover, Mazda, BMW, MINI,
BMW, MINI, Ford, Jaguar, Land Rover, Mazda,
Jaguar, Land Rover, Mazda, Ford, Hyundai, BMW, MINI, Rolls-Royce
BMW, MINI, Jaguar, Land Rover
Toyota, Audi, BMW, MINI, Jaguar, Land Rover, Lexus, Rolls-Royce, Volvo

Americas & Africa
In South America, we have BMW Distribution and Retail businesses in Chile and Peru as well as Subaru operations across these 
markets, Colombia and Argentina. We also hold the Distribution contracts and operate Retail for Daimler across four markets in the 
region, and Suzuki in Costa Rica, Panama and Argentina. Our business in Ethiopia is centred on Distribution and exclusive Retail for 
Toyota, while in Kenya we are the distributor and retailer for premium marques Jaguar Land Rover and BMW.

Country
Ethiopia
Djibouti
Kenya
Chile
Peru
Colombia
Argentina
Costa Rica
Panama
Uruguay
Ecuador 
El Salvador

Business model
Distribution & Exclusive Retail
Distribution
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail
Distribution & Retail

Brands
Toyota, Suzuki, Komatsu, New Holland, Hino, BMW
Toyota, BMW, Komatsu
Jaguar, Land Rover, BMW, BMW Motorrad
BMW, BMW Motorrad, MINI, Subaru, Rolls-Royce, Hino, DFSK, 
BMW, BMW Motorrad, MINI, Subaru, DFSK, BYD
Subaru, Hino, Jaguar, Land Rover, Mercedes-Benz, DFSK, Mack, Doosan, Dieci, 
Subaru, Suzuki
Suzuki, JAC, Changan, Kubota
Suzuki
Mercedes-Benz, Freightliner, Fuso 
Mercedes-Benz
Mercedes-Benz

32 

Inchcape Annual Report and Accounts 2020

 
Daimler

In 2019 we signed our first ever Distribution contracts 
with Daimler for both passenger and commercial vehicles in 
Uruguay and Ecuador, followed swiftly by a further 
agreement in January 2020 to become the distributor for 
Mercedes-Benz passenger vehicles in Colombia. During 
2020 we continued this consolidation of representation with 
expansion with the brand into El Salvador. 

Locations
Distribution
Colombia, Ecuador, El Salvador, Uruguay

Retail
UK 

Inchcape Annual Report and Accounts 2020

33 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate social responsibility

Our business, our people, our future

Inchcape has long prided itself on a pioneering spirit of innovation, transformation and 
expansion which has been at the core of our success as a trading company. 

The business that we are now looks very different from that which was founded in the nineteenth century, but it is our 
adaptability that will enable us to capitalise on the opportunities we find to enhance and grow our business in the future. 
While the goods and services that Inchcape provides have changed, our purpose retains the same pioneering spirit, 
motivating us to bring mobility to the world’s communities, for today, for tomorrow and for the better.

Our refreshed strategy has not only redefined our purpose as a business, but it also elevates the necessity to do business 
responsibly. The Company is embarking upon a journey that will help to support global efforts towards a sustainable and 
responsible automotive industry and create positive impacts on the societies and environment in which we operate. 

This is not a short-term initiative, but a lifetime commitment. We will continue to update our shareholders on our plans and 
progress regularly while we develop our position as a business known for taking its responsibility to all stakeholders seriously.

Our current CSR approach comprises three pillars: our people; health and safety; and the environment. For 2020, we 
continue to report in this format.

Key findings saw an uplift in overall employee experience as 
well as a significant improvement in satisfaction with the 
frequency and content of communications.

1

Our people

Satisfaction
Our employee experience, satisfaction and perception of 
Inchcape as a business has improved since the last full survey 

+15%

Intent to recommend
Intent to recommend Inchcape as a place to work is very 
high and increasing – our people are happy to work for 
Inchcape

+6%

Communications
Significant improvement in satisfaction with communication, 
both content and frequency, vs. the last survey

+57%

Fundamental to achieving our objectives, whether commercial 
or strategic, is Inchcape’s most important asset: its people. We 
aim, both at Group and market levels, to ensure that our 
people’s value is recognised and rewarded; that talent is 
developed through learning and progression; that our people 
are engaged and communicated with effectively; and that all 
employees are empowered to achieve their personal goals at 
each stage of their career with Inchcape.

We are focused on creating a socially conscious culture based 
on inclusivity and learning.

 – We believe that the business is strengthened by embracing 
diversity in the workplace and this is underpinned by market 
relevant policies and practices.

 – We foster a learning culture to enable people to optimise 
their performance in role and truly realise their potential.

 – We aim to empower our people to collaborate in 

communities of practice; to share and work together, 
knowing that their contribution is truly valued.

The approach we take to engaging and developing our 
employees is designed to proactively defend the business 
against Key risk L, see page 47.

Communication and engagement
Engaging with our community of colleagues is always 
important, and a responsibility to which we give continual 
focus, but during a year of unprecedented challenge for the 
business and its people, talking to and hearing from our 
employees was of greater significance than ever.

From the start of the year, with the COVID-19 crisis becoming 
apparent in Hong Kong, we increased the frequency of 
top-down communications from the Group CEO, also putting in 
place a ‘cascade’ framework to support local leadership 
communications. Regional, market and business unit 
communications via video, ‘townhall’ and face-to-face briefings 
were increased in regularity to ensure that managers, teams 
and individuals had the most up to date information and 
guidance throughout the period.

34 

Inchcape Annual Report and Accounts 2020

We adapted our usual Employee Experience Survey (EES) to a 
shorter pulse-check questionnaire of employees in July and 
August. The objective was to understand the employee 
experience in a more focused data set around the topics of 
Leadership, Communications and Wellbeing. Specifically, we 
wanted to know how the pandemic and its pressure had 
impacted people and how the business had performed to 
mitigate its effects and support the workforce. 

Most of our employees were severely affected by lockdowns at 
some point during the year, leading to prolonged periods of 
working remotely for office-based workers or with a skeleton 
staff in our sales and service centres. Recognising an 
opportunity to build virtual connections between distanced 
teams and reinforce the notion of a united global business, we 
invited people to submit pictures or video clips of themselves 
sending greetings to their colleagues which we compiled in 
montages as ‘Together in Spirit’. This engagement campaign 
spanned a week with a new montage sent to all colleagues via 
intranet communications channels on five consecutive days. 
Over 1,000 people participated, and we ran a similar 
campaign at the end of the year, again with many hundreds of 
employees contributing.

Leadership, talent and organisational design
Our Global Talent Review is conducted over a two-year cycle, 
alternating a deep dive review with organisational health 
checks to track progress, cement existing priorities, identify new 
or changed priorities and to further inform the longer-term 
Talent and Organisational Design Strategy. This is reviewed by 
the Board on an annual basis. 

Informing this process with accurate data is crucial to the 
continued development of our long-term people strategy. Our 
People Dashboard was developed to improve the quality and 
availability of data, and this is now in use throughout the 
business, updated on a monthly basis. The dashboard provides 
insight that helps us to target improvements in diversity, 
retention of talent and identification of high-potential individuals 
as part of our succession strategy.

This succession strategy is 
designed to attract, develop 
and retain critical talent and to 
build a diverse bench of 
‘next-gen’ leadership. With a 
matrix of levers at our disposal, 
from resourcing practice to 
facilitated learning and 
employee networking, we 
address critical skills and 
capability development to 
answer the requirements of our 
business strategy. 

We continue to leverage the 
learning capabilities of our 
online development portal, 
hive, which gives a significant 
proportion of our employees 
access to thought leadership, 
and leading-edge industry and 
commercial insight relevant to 
our growth strategy.

Inchcape Annual Report and Accounts 2020

35 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate social responsibility continued

2 Health and safety

The health and safety of all those who use our facilities, 
whether employees or customers, is of the utmost importance 
to us. We are committed to providing environments that can 
be trusted as spaces in which to work, that are clean, safe and 
promote a healthy work-life balance.

Our aim is to eliminate the occurrence of incidents and 
accidents by continually challenging ourselves, sharing best 
practices and investing in the systems and structure to support 
our objectives.

This commitment is underpinned by the creation of a pan-
market Group HSE Community of Practice, whose primary 
function is to embed a deep understanding of the importance 
of a rigorous and supportive health and safety culture 
throughout our business.

In year one of our programme of global HSE integration we 
have made significant progress:

1. Inducted and trained regional and market level HSE team 
members to the management and rollout of health and 
safety standards

2. Implemented technology resource in all business units to 

digitalise safety monitoring and management 

3. Approx. 13,000 employees trained on system use, and 
provided with access to safety processes and practice 
standards

4. Established regional and market level safety metrics
5. 130 Policies, Procedures, Safety Talk topics & work instructions 

translated into 17 languages, improving accessibility 

6. Rolled out agreed Risk Management programmes for 2020 

COVID-19 H&S response
In 2020, we were faced with an unprecedented 
challenge to the health and safety of our people and our 
customers as we worked hard to continue operating 
under very difficult circumstances. As soon as the impact 
of the pandemic to our business started to become 
clear, business continuity plans were implemented which 
included a pandemic plan to manage operations under 
strict compliance controls. Inchcape’s global COVID-19 
management control plans created strong disciplines 
for the protection of both employees and customers in 
line with local legislation. This, coupled with swift 
responses to changes in the legislation, targeted 
reducing the risk of exposure to infection at our sites 
and minimising a risk of extended business interruptions 
due to localised outbreaks.

Strict distancing measures and the provision of PPE 
materials were introduced across all operational sites 
and remained in place at the end of the year, continuing 
into 2021. Many support office functions across the global 
business switched to remote working which is still in 
place, including for the plc head office, in all cases 
following local government essential travel and 
commuting guidelines.

Main activities
Group Risk Management 
programmes (RMP)

How we have progressed in 2020
 – Completed a review of risk management compliance
 – Five core Risk Management programmes rolled out through the year

 – Hoist Management
 – Consultation
 – Incident & Investigation 
 – Hazard Reporting – COVID impacted rollout
 – Site Management Reviews – COVID impacted rollout

 – A planned audit of site behaviour and practices to be undertaken post lifting of COVID-19 

travel restrictions

Providing expert support

 – Management training in responsibility for HSE underway
 – Rollout of a diploma in health and safety targeting site operational managers to up-skill in  

HSE Data Reporting capability 

HSE knowledge 

 – Timeframe for completion end: Q2 2021
 – Improving HSE reporting capability at both local and global levels is critical to internal 

monitoring of progress to identify and make improvements

 – Reporting functionality being developed with Power BI tools to provide all areas of the business 

with HSE reporting functionality 

Managing Communities of 
Practice

 – We set out to develop an internal ‘Diploma in Operational Health & Safety’
 – Have now identified all Diploma training requirements and developed 60% of the training topics

36 

Inchcape Annual Report and Accounts 2020

Emissions measurement
We continue to monitor our energy and emissions usage and 
details of scope 1 and 2 emissions are given on page 98 of the 
Directors’ Report. As many of our operations were closed due to 
the pandemic, this has reduced significantly. However,  
it is anticipated that business will return to more normal levels  
in 2021, and with it an increase in energy used. 

Initiatives to reduce energy usage are implemented at local 
level, with businesses focusing on energy efficiency measures 
such as managing showroom lighting outside of business  
hours and assessing heating and cooling timers to ensure 
optimum efficiency. 

CDP submission 
During 2020, the Group participated in the CDP (formerly the 
Carbon Disclosure Project). Our overall score of C is in the 
awareness band indicating the Group has knowledge of 
impacts on, and of, climate issues. This is the same as the 
Europe regional average, and same as the Trading, wholesale, 
distribution, rental & leasing sector average.

The report highlighted the following areas for improvement 
which will be a focus for 2021: 

 – Governance 
 – Reduction initiatives 
 – Business strategy and financial planning

We will continue to participate in CDP with the ambition to 
improve our score as our businesses improve awareness 
around the impacts of climate change. The work being carried 
out as part of the TCFD project should enable us to improve 
considerably in all of these areas. 

3

Environment

There is increasing focus on climate-related issues from 
governments, investors, OEM brand partners and customers. 
Climate change has been considered by the Board in a 
broader context when looking at future trends impacting the 
industry such as electrification of the drivetrain. These trends 
can present both risks and opportunities for the Group and 
further information can be found in the Risk Management 
Report on pages 41-50. 

To date consideration of the impacts has been carried out 
using best estimates, therefore in order to fully understand the 
impacts, the Board has appointed The Carbon Trust to assist 
the Group in analysing the transition and physical risks and 
improving the Group’s climate-related disclosures as 
recommended under the Task Force on Climate-related 
Financial Disclosures (“TCFD”). The outcome of the assessment 
will be reported in next year’s Annual Report and Accounts.

The Board will consider the broad landscape of climate-related 
topics, forward looking exploration of business model 
vulnerabilities and resilience, looking at financial impacts on 
the Group from climate change and to identify climate-
related risks and opportunities and how they are managed. 

In addition, the Board has updated its Matters Reserved for the 
Board to ensure that oversight of climate-related issues is at 
Board level. 

The TCFD journey will cover the following 
aspects: 
 – Internal engagement workshops to enable senior 

management to assess potential climate challenges 
faced by the Group 

 – Interviews with key stakeholders to assess current 

climate-related activity 

 – Review of business model and strategy from a climate-

change perspective

 – Review of risks and opportunities not previously 

considered 

 – Review of climate-related risk processes and 

procedures 

 – Scenario analysis to understand impact on 

business model

 – Disclose in line with the recommendations of the TCFD 

in the 2021 Annual Report & Accounts

It is anticipated that the outcomes of the TCFD project will assist 
in determining the appropriate emissions reduction targets for 
the Group. 

Inchcape Annual Report and Accounts 2020

37 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Non-financial information statement

The table sets out the non-financial information as required under the Non-Financial Reporting Directive.

Reporting requirement 
Environmental matters

Employees 

Social matters 
Human rights

Anti-bribery and corruption

Relevant policy
Code of Conduct 
Local Policies
Code of Conduct

Code of Conduct 
Code of Conduct 
Modern Slavery Statement 
Code of Conduct 
Gifts and Hospitality policy 

Where to read more
CSR Report 

Page 
37

34-35
98-100

CSR Report
Directors’ Report
See below 
See below 

Code of Conduct 

Business model 

n/a

Our business model 

10-19

The Group’s business model, including the value chain, is on pages 10-19. 
Engagement with key stakeholders is set out on pages 18-19. 
Principal risks are given on pages 44-49.
The Code of Conduct is available at www.inchcape.com 

Code of Conduct 
The Group’s Code of Conduct was launched in 2018 with 
training rolled out to all markets in 18 languages. Within the 
first three months of joining the Group, all new employees 
undertake training on the Code of Conduct as part of their 
induction process. Where employees do not have access to 
a computer, we have ensured that they are made aware of 
the Code and what is required of them through various 
non-digital means.

The purpose of the Code is to provide a guide to ethical 
business conduct. It is approved by the Board and is an 
important reference point for employees. It sets out the 
minimum standards of behaviour expected of employees, 
helps them to make ethical decisions and shows how they 
can identify potential misconduct. The Code aims to keep 
employees safe and protect the Group’s reputation among 
customers, OEMs and other suppliers and shareholders. 

The Code covers: 

 – Ethical decision-making
 – Speakup! – the whistleblowing hotline 
 – Equal opportunities including diversity and inclusion 
 – Anti-harassment 
 – Health & Safety 
 – Business reputation 
 – Anti-bribery 
 – Gifts & hospitality 
 – Conflicts of interest 
 – Competition, anti-trust, trade laws 
 – Personal data 
 – Customer relations 
 – Commitment to OEM brand partners and suppliers 
 – Commitment to shareholders and stakeholders 
 – Commitment to community 
 – Protecting assets and financial integrity

Environmental matters
Each of our OEM brand partners have developed 
comprehensive sustainability programmes and the automotive 
industry in general has made significant progress in reducing 
vehicle emissions. We work with OEM brand partners who are 
at the forefront of technological advances to improve fuel 

38 

Inchcape Annual Report and Accounts 2020

efficiency and to develop alternative powertrains, such as 
electric and hybrid. We ensure that our business model and the 
infrastructure are in place to support the changing industry and 
to be able to deliver cleaner technologies to our customers as 
their preferences change.

As an automotive distributor and retailer, we do not have a 
manufacturing footprint to manage, however, we use energy  
in our dealerships, transport cars and parts globally and have 
an impact from business travel. We measure and report our 
greenhouse gas emissions which are given on page 98.  
Further information on the Board’s commitment to the Task 
Force on Climate-related Financial Disclosures can be found  
on page 37. 

Whilst we do not have a global environmental policy, each 
business is committed to monitoring its energy usage and to 
managing energy in the most efficient way and the Code of 
Conduct sets out the expectation that employees:

 – Seek all opportunities to reduce waste and energy usage,  

to recycle where possible and to switch off appliances when 
not in use;

 – Favour the use of environmentally supplies and materials; 

and

 – Look for opportunities to reduce business travel where possible.

Employees
Our employees are integral to the delivery of the Group’s 
strategy. Failure to attract, retain and develop our people is a 
principal risk for the Group and the description, impact and 
mitigating actions taken by the Group are given on page 47. 
As the industry experiences a period of significant change, 
we continually review the skills of our employees to ensure 
we can deliver for customers and OEM brand partners. 
Training and development programmes are carried out 
within each business and include various initiatives such 
as technician programmes, apprenticeships and leadership 
development programmes.

An Employee Experience Survey is carried out globally to ensure 
that we understand the views of our employees. Further 
information is on page 35. The outcomes of the survey are 
reviewed by the CSR Committee which monitors action plans 
implemented by management to address any issues which 
arise. The Chair of the CSR Committee reports on this 
engagement process to the Board. 

We are making improvements on how we collate and manage the data on our people and have created a ‘People Dashboard’ 
which will enable us to track the employee journey. This data will allow us to monitor people KPIs to gain an understanding of where 
improvements can be made. Employee-related policies are implemented at a local level and include policies on pay and rewards, 
flexible working, and maternity and paternity policies.

Human rights
We embrace, support and respect the human rights of everyone we work with and we comply with appropriate human rights 
legislation in the countries in which we operate.

We did not receive any reports of human rights abuses during 2020. We do not use or accept forced, bonded, involuntary or child 
labour. We only employ people who choose to work freely and respect their rights to equal opportunities and freedom of association.

Social matters
We believe in supporting the different cultures and communities in which we operate, often through sponsorship and support for 
local charities or local people. All our colleagues can be involved in such initiatives and can expect to be supported by Inchcape in 
their efforts to help local communities. We do not have a global policy covering specific social matters and any initiatives are 
governed by the local business. 

Many of our local operations recognised an urgent need for logistical support and the role they could play as the COVID-19 
pandemic took hold in communities across the world. Ranging from temporary donation of unused test-drive and courtesy vehicles 
to delivery services for hard-to-reach geographical areas, our people contributed time and the Company’s temporarily under-
utilised resources to help those in need.

Initiatives across the Group include:

Market
Europe 

APAC

Americas & 
Africa 

Community activity 
In Greece, Toyota Hellas and our dealer network provided municipalities across the market with 150 vehicles, 
facilitating transport for medics to reach the elderly, unwell and people with reduced mobility as part of the 
government’s ‘Help at Home’ scheme. In Finland, our teams have donated Land Rover vehicles to the Finnish Red 
Cross to help access vulnerable people in remote or hard-to-reach areas; and in Lithuania the JLR teams have 
given similar support to food bank initiatives to help with deliveries to the elderly.
In Brunei, our marketing team at the flagship showroom and head office used advertising hoardings to display 
health awareness information, helping to protect customers and staff. The prominent display also targeted 
passing commuters and road users, prompting recognition by several government ministers who expressed their 
appreciation to Inchcape Brunei’s management. Malaysian workers opted to remain in Singapore after the 
borders between the two countries were closed, to enable operations to continue supporting local community 
needs at as close to normal levels as possible. 
In Chile, the Subaru team donated eight vehicles for three months to health authorities in Santiago, allowing them 
to deliver medicines and food to 1,600 families including visits to elderly and isolated people. Far from being a 
temporary partnership, this is a continuation of a partnership between Subaru Chile and the municipality that has 
been in place for seven years. In Ethiopia, MOENCO donated Land Cruiser ambulances to the Ethiopian Federal 
and Regional Governments to support the fight against COVID-19. In Uruguay, our Mercedes-Benz business 
provided specialist technicians to the health service to help keep the ambulance network on the road.

Anti-bribery and corruption
We have a global policy which is available to all Group employees via iConnect, the Group’s global intranet. The policy states our 
zero-tolerance stance to bribery and corruption and mandated procedures. In 2021, some employees will be required to complete 
an online training module. This will also be included in the induction programme for new employees whose role and remit require 
additional focus in this area. Programme compliance is monitored via reports to Speak Up!, the external whistleblowing channel, 
and adherence to other relevant policies such as the gifts and hospitality policy.

Reports to Speak Up! are monitored by an independent third party. Reports on anti-bribery and corruption matters are escalated to 
the Risk Committee and, if significant in nature, are reported to the Audit Committee. The Risk and Audit Committees monitor 
management’s response to any issues and the implementation of any action plans deemed necessary. 

As part of our monitoring and assurance procedures in 2020, the Internal Audit team carried out anti-money laundering audits 
across the Americas. The objective of these reviews was to assess the effectiveness of the Anti- Money Laundering (“AML”) 
programme and specific compliance with local regulations. The audit also covered adequacy of AML Policies and Procedures; 
monitoring, supervision and compliance; and due diligence and knowledge of employees, customers, suppliers and training 
programmes in place. The review confirmed strong alignment to local regulations with opportunities to further strengthen the local 
framework, particularly in relation to reporting frequencies.

Inchcape Annual Report and Accounts 2020

39 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSSuzuki

We have a long-standing partnership with Suzuki of over  
40 years, the majority of that time being in Singapore. We 
significantly expanded this relationship in 2018 through 
acquisition and the awarding of Distribution contracts in 
Costa Rica and Panama. This expansion added to our 
established South America platform with our first move into 
Central America and the addition of two brand new 
markets to our global portfolio.

Locations
Distribution
Argentina, Costa Rica, Panama, Singapore

40 

Inchcape Annual Report and Accounts 2020

Risk management

Resilience in a dynamic environment

Last year, the Chairman highlighted a resilient underlying performance in the face  
of short-term challenges. 2020 has presented a different set of risks and the resilience of our 
global business was again tested.

2020 marked the start of a decade in which the automotive 
industry will undergo a period of rapid change and disruption, 
driven by new technology and a changing climate. A decade 
in which flexibility and resilience will be key. It has begun with 
the arrival of the COVID-19 pandemic, which impacted our 
people and our operations worldwide and tested the resilience 
of our business. Risk levels in many areas – including cyber and 
health and safety – have increased and will remain elevated. 
We responded quickly to minimise the impact of the virus on 
our people, our operations and our financial performance. We 
reduced our cost base and deployed new ways to trade. We 
are encouraged that our results have exceeded expectations, 
but are mindful that the situation remains dynamic. Put in 
context, COVID-19 is just one of a number of material risks 
which all businesses in our sector must successfully navigate. 
Our approach to risk management and internal control will 
continue to evolve to meet these challenges.

We seek to identify and address our most material risks through 
our systems of risk management and internal control. In this 
section of the report, we summarise how this system works, 
along with management’s assessment of our Principal Risks. We 
comment on our response to COVID-19 specifically, as well as 
our plans to evaluate and address longer-term, climate-related 
risks. In the Viability Statement, we consider the financial viability 
of the Company, should one or more of these risks materialise 
in a catastrophic manner.

Inchcape’s systems of risk management 
and internal control
Throughout the year, the Group has maintained and improved 
its systems of risk management and internal control, which are 
designed around an established ‘three lines of defence’ model 
(see page 42). This model engages management teams, 
corporate functions and independent assurance to manage 
risk, overseen by the Board and its Committees.

These three ’lines of defence’ implement, oversee and test the 
Company’s system of risk management and internal control. 
This system is made up of a number of inter-connected 
activities and processes, including: our strategy and operating 
plans; budgeting and planning activities; our framework of 
policies and procedures; performance monitoring; internal 
controls (such as those over financial reporting or IT security, for 
example); our framework for managing enterprise-wide risks; 
our legal and regulatory compliance programmes; and our 
internal audit programme. Together, these and other activities 
identify, prioritise, manage and monitor key risks to our 
business. Our enterprise risk framework brings all of this 
information together to provide management with a single view 
of risk and control, allowing resources to be allocated efficiently 
to the areas of greatest risk.

In 2020, we improved our approach to internal financial 
controls, strengthening the Group’s defences against risks of 
fraud and financial mis-statement. 

As we approach a period of rapid change in our industry, the 
Group will continue to review and improve the effectiveness of 
its system of risk management and internal control each year. 

Our response to COVID-19
COVID-19 began impacting our business at the start of the year, initially in Asia, before rapidly spreading to all markets. 
In the short term, the virus threatened the health and safety of our employees and our customers, forcing the closure 
of our operations and disrupting our OEM partners and our supply chain. In the longer term, the pandemic has the 
potential to continually disrupt operations through health exposures to employees and customers, to suppress 
demand, to reduce the availability of credit and to possibly delay the launch of new vehicles and models. It may 
accelerate the introduction of disruptive business models and it may trigger consolidation in our market place. 

The Company responded quickly to address the immediate challenges, introducing a set of safe operating practices 
in all markets and auditing compliance. Employee wellbeing programmes were introduced and more frequent 
employee surveys were conducted. Website and other digital trading capabilities were upgraded during the year. We 
liaised with our OEM partners to optimise the allocation of vehicles and prevent the accumulation of excess stock. The 
Company accessed various government-sponsored ‘furlough’ schemes in the UK, Australia and Singapore and it 
secured a temporary £100m borrowing facility under the UK CCFF programme. This borrowing was repaid in full. The 
Board of Directors and senior management agreed to a temporary 20% reduction in their remuneration. Dividend 
payments and the share buyback scheme were suspended. The Group undertook a cost-reduction programme, 
which delivered over £90m in savings. These and other factors, such as our geographic diversity, enabled us to deliver 
resilient results for shareholders. 

Looking further ahead, the Company began a review of its strategy to assess its continued relevance in light of current 
industry trends, many of which have been accelerated by the pandemic. The Company will also be reviewing its 
contingency planning arrangements in 2021. 

Despite these measures, the impact of the virus remains material and will be closely monitored through 2021. 

Inchcape Annual Report and Accounts 2020

41 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSRisk management continued

Our approach to risk management and internal control

Inchcape deploys ‘three lines of defence’ to manage risk,  
overseen by the Board and its Committees.

Board, Audit Committee and Executive Committee
Sets strategy; sets risk appetite; reviews principal and emerging risks  
twice per year; reviews system of risk management and internal control

Risk, control and assurance reports.

1st LINE
Front line business operations

Implement strategy, policies, 
procedures and controls.

Manage risks on  
a day-to-day basis.

2nd LINE
Corporate functions

Set policies and procedures.

Monitor risks and controls .

Oversee risk improvement 
programmes.

3rd LINE
Independent assurance

Tests the design and 
effectiveness of policies, 
procedures and controls 
implemented by the 1st and 
2nd lines.

Risk management in 2020
Risk activity in 2020 was dominated by COVID-19 and its impact on the Group’s risk profile. A dedicated taskforce was assembled 
early in the year to monitor and respond to the impacts of COVID-19. In addition to the immediate risks presented by the pandemic 
and managed by front line teams (1st line), elevated risks were identified by second line functions in relation to cyber risks, IT systems 
and health and safety. A series of internal audits (3rd line) were launched to test the effectiveness of key controls in light of COVID 
- especially those requiring a physical presence. As part of the routine risk management cycle, leadership teams in all markets and 
regions met twice during the year to reassess significant risks of all types; to review current mitigation and, if necessary, to initiate 
action plans. Reports were submitted to the Group Risk team, highlighting the most important risks and the measures being taken to 
address them. The Group Executive Team met in June and again in November to review the reports from each region and to 
reassess the Group’s principal risks. An enhanced cyber security programme was initiated following updated risk assessments. In 
November, the Audit Committee met to review the overall effectiveness of the Company’s system of risk management and internal 
control. The Board met to consider the Group’s principal risks and review the Group’s risk appetite.

Risk appetite: where are we willing to take risk?
A cornerstone of the Group’s approach to risk management is the Board’s determination of its risk appetite. This definition provides 
direction to all three lines of defence on acceptable levels of risk. The Board considered its risk appetite in relation to each of the 
Group’s principal risks, using three broad categories to define the nature and extent of risks it is willing, or required, to accept. 

Appetite
Principal risks

Strategic risks

Inherent risks

Managed risks

Risks directly addressed  
by our strategy
Moderate to high
 – Acquisition ROI
 – Portfolio optimisation
 – Digitisation
 – Loss of OEM contract
 – Mobility solutions
 – Electrification

External risks where our  
influence is limited
Moderate to high
 – Availability of credit
 – OEM brand damage / supply 

chain disruption
 – Foreign exchange
 – Political risks
 – Legal and regulatory change
 – Pandemic (COVID-19)
 – ‘Brexit’

Risks where we can exert  
significant influence
Low to moderate
 – Cyber incident, data breach
 – IT systems failure
 – Health and safety
 – Legal and regulatory 

compliance

 – Fraud
 – People

42 

Inchcape Annual Report and Accounts 2020

New

Risk has increased

No change

Principal risks to the achievement of our strategy
Changes this year
The COVID-19 pandemic and ‘Brexit’ were added to the heatmap of principal risks during the year under review. The potential for a 
material cyber incident or data breach (risk ‘D’) has increased, as the volume of cyber attacks increased during the pandemic. A 
major programme of work is underway to address recently-identified gaps in our cyber security capability. As a result, the related risk 
of IT systems failure or interruption (risk ‘K’) has also increased, particularly relating to some of our legacy technology systems and 
infrastructure. Health, safety and environment-related risks increased (risk ‘N’) as new ways of working were introduced and certain 
checks and controls operated less effectively during the pandemic. Health, safety and environmental risks were reassessed in more 
detail in 2020 and their rating has been increased as a result.

The risk heatmap below shows the Group’s principal risks before mitigating measures are applied. 

A

J

R

S

M

l

a
c

i
t
i
r

C

E

G

F

H

K

L

O

N

P

Q

B

C

D

I

y
t
i
r
e
v
e
S

h
g
H

i

i

m
u
d
e
M

w
o
L

Low

Medium
Likelihood

High

The materialisation of these risks could have an adverse effect 
on the Group’s results or financial condition. If more than one of 
these risks occur, the combined overall effect of such events 
may be compounded. 

The chart shows management’s assessment of material risks 
before mitigation. Various strategies are employed to reduce 
these inherent risks to an acceptable level. These are 
summarised in the tables on the following pages. The 
effectiveness of these mitigation strategies can change over time, 
for example with the acquisition or disposal of businesses. Some 
of these risks remain beyond the direct control of management. 
The Risk Management programme, including risk assessments, 
can therefore only provide reasonable but not absolute 
assurance that risks are managed to an acceptable level. 

The Group faces many other risks which, although important 
and subject to regular review, have been assessed as less 
significant and are not listed here. These include, for example, 
natural catastrophe and business interruption risks and certain 
financial risks. A summary of financial risks and their 
management is provided in note 24 on pages 161-168.

Risk

A
B
C
D
E

F
G
H
I
J

Loss of Distribution contract

Digitisation

COVID-19

Cyber incident, data breach

OEM brand damage / supply 
chain interruption
Acquisition ROI

Political risk, social unrest

Legal / regulatory compliance

Legal / regulatory change

Foreign exchange

K
L

M
N

O
P
Q
R
S

IT systems failure / interruption

People: retention & 
development
Credit retrenchment

Health, safety, environment 
incident
Disruption: go-to-market model

Fraud, financial mis-statement

‘Brexit’

Electrification of the drivetrain 

Portfolio optimisation

Risks and opportunities presented by 
climate change
As a distributor and retailer of petrol and diesel 
vehicles, climate change and the transition to a 
low-carbon economy present inherent risks and 
opportunities for Inchcape plc. Some of these 
are already Principal Risks for the Company, 
including the increasing electrification of vehicle 
drivetrains or future legislation banning the sale 
of petrol or diesel vehicles. These risks will 
materialise in some markets quicker than others 
and could impact the business model in various 
ways in the medium and longer term. To date 
the impacts of climate change have been  
best estimates. During 2021, the Company is 
undertaking an assessment of climate-related 
transition and physical risks as proposed by  
the Task Force on Climate-related Financial 
Disclosures and will report on those findings  
next year. 

The following pages provide further information on each of our 
principal risks – what they are, how they have changed and 
how they are managed.

Inchcape Annual Report and Accounts 2020

43 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSRisk management continued

The Group’s principal risks

A – Loss of Distribution contract

Risk level before mitigation:

Trend

Severity: Critical

Likelihood: Low

Description and impact 

Commentary for 2020 

Mitigating actions 

The Group has individual Distribution contracts, 
many of which are long-standing. The loss of 
such contracts would have a significant impact 
on revenue and profit, as well as future growth 
opportunities. The cancellation of a number of 
smaller contracts at the same time could have a 
similar impact. 

The underlying factors which could contribute to 
this risk may include:  

During the year, the Group won new 
Distribution contracts in South 
America and Europe. This further 
diversifies our contract base.

During the pandemic, we have 
strengthened ties with many of our 
key OEM partners, who have worked 
closely alongside us to jointly address 
the challenges presented this year.

 – Unattractive value proposition for OEM 

partners;

 – Failure to meet OEM standards;
 – Non-compliance with the terms of Distribution 

agreements;

 – Failure to deliver growth strategy;
 – New competitors;
 – Major fraud, bribery, data security or other 

operational failure.

B – Digitisation

 – OEM relationships held at all management levels.
 – Regular performance reviews of OEM standards 

and targets.

 – Partner Development Teams to solve common 

global issues.

 – Executive ‘deep-dives’ into core brand partners.
 – Dedicated training programmes on OEM criteria 

and expectations.

 – Employee reward linked to delivery of OEM 

standards.

 – Investments to improve customer experience 

and to efficiently deliver to volume expectations.

 – Targeted M&A.
 – Legal and regulatory compliance programmes.
 – Compliance and internal audit reviews to 
monitor adherence to OEM standards.

Risk level before mitigation:

Trend

Severity: High

Likelihood: High

Description and impact 

Commentary for 2020 

Mitigating actions 

The digitisation of the customer journey and 
growth of online customer platforms present the 
opportunity to improve the customer offering and 
grow market share. 

At the same time, digital platforms may enable 
our OEM partners, or new competitors with new 
business models, to directly access our customer 
base. These trends might change the nature of 
both vehicle distribution and retail.

If we fail to keep pace with the digital solutions 
offered by our competitors and others, we may 
lose market share, our OEM relationships may be 
weakened and our position in the value chain 
may be threatened.

C – COVID-19 pandemic 

COVID-19 has accelerated the need 
to transact digitally, with less physical 
interaction.

Our OEM partners and new 
competitors continue to pilot and 
develop direct sales capabilities 
based on digital sales platforms. This 
may change the role of our Retail 
business in the sales process, or may 
make it redundant. It may change 
the way in which we stock and 
distribute vehicles.

 – Strategy review to ensure our plans for the future 

of the business reflect the latest market 
dynamics.

 – Execution of omni-channel experience, through 
development of digital capability: including 
enhanced data analytics, marketing capabilities, 
online service bookings, digital walk-around 
checks and e-commerce capabilities for parts 
and accessories.

 – Group and market level monitoring and 
management of social media sentiment.

 – Proactive engagement with our OEM partners to 
understand their ‘Connected Vehicle’ strategies.

Risk level before mitigation:

Severity: High

Likelihood: High

Trend
NEW

Description and impact 

Commentary for 2020 

Mitigating actions 

This risk relates to the possibility of continued or 
more severe incidences of COVID-19, along with 
continued restrictions on movement and 
commercial trading. These restrictions may 
stretch through H1 2021 with a subsequent 
delayed economic recovery beyond that period.

A continuation or worsening of the pandemic 
could threaten the health and wellbeing of our 
colleagues and our customers. It would impact 
the Group’s global trading performance and 
cash flows. It may lead to increased pressure on 
margins from OEMs; reduced capital availability 
for both the Company and for our customers; 
and supply chain interruptions. There is the 
potential for political and social unrest.

In the longer term, it may accelerate trends such 
as digitisation and introduce new business 
models or new ways of working, to which the 
Group must successfully adapt (see risk ‘B’).

Following the initial impact of the 
virus in Q2, business performance 
has been resilient. The business saw 
an improving trend in New, Used and 
Aftersales revenue streams. The 
Group outperformed market volumes 
and cash flow generation was 
positive.

Although regulatory approval for a 
vaccine has arrived in many markets, 
the virus continues to mutate and the 
situation remains dynamic and 
unpredictable. The long-term 
macro-economic impact of the 
pandemic is yet to be determined.

 – Measures at all sites to reduce infection risk.
 – Non-customer-facing staff working at home.
 – Pandemic plans established, along with other 
health and safety measures and guidance for 
colleagues; a wellbeing programme to support 
colleagues through the pandemic and 
increased frequency of Employee surveys.
 – Frequent customer communications by email 

and on our websites.

 – Cost-reduction programmes; enhanced 

monitoring of working capital and delaying 
discretionary spend.

 – Accelerated roll-out of digital trading capabilities.
 – Optimising inventory levels and liaising with OEM 

partners to allocate supply.

 – Use of government-sponsored ‘furlough’ schemes 

in the UK, Australia and Singapore.

 – Temporary £100m borrowing facility under the  

UK CCFF programme, repaid in full. 

44 

Inchcape Annual Report and Accounts 2020

D – Cyber incident / data breach 

Risk level before mitigation:

Trend

Severity: High

Likelihood: High

Description and impact 

Commentary for 2020 

Mitigating actions 

As we invest in our digital capability, gather and 
hold more data and rely ever more heavily on 
technology and mobile devices, we open up 
new opportunities for cyber attacks, many of 
which are well-funded and well-organised. 
Attacks can be aimed at accessing confidential 
data, extracting money, or causing business 
interruption.

The Group operates many websites and IT 
systems across its markets, some of which have 
been operating for many years. Some of these 
systems are provided by our OEM partners and 
are not under Inchcape’s direct control.

During the year, businesses in some markets 
experienced attacks, which interrupted business 
operations. While not material to the Group, 
these successful attacks indicate the challenges 
present in fully protecting our systems and data 
from an ever-changing threat.

A combination of factors drove an 
increase in the Group’s exposure to 
cyber risks in 2020. There has been a 
general increase in the frequency 
and intensity of cyber attacks during 
the pandemic. 

As the Group grows its digital 
capabilities, it becomes more reliant 
on fewer IT systems and the data 
they hold. 

During the year, an assessment of 
the Group’s IT security landscape 
was completed and a programme  
of work launched to address gaps 
identified. We appointed a new  
Chief Digital Officer in October and 
refreshed and strengthened our 
framework of IT security controls.

 – Data management policy and approach.
 – Dedicated Information Security resources.
 – IT security policy, setting out the standards and 

controls expected of each business.

 – Audits and other reviews to monitor compliance 

with those standards.

 – Mandatory cyber security training.
 – Global, standardised anti-virus and web-proxy 

solutions.

 – Programme of investment to address weaknesses 

identified.

 – Security assessments of third party vendors, 
which is vetted by the Group’s Information 
Security Officer.

 – Incident response and disaster recovery plans.

E – OEM brand damage / supply chain disruption

Risk level before mitigation:

Trend

Severity: High

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

As a distributor and retailer, our performance is 
intrinsically linked with that of our OEM partners. 

Our partners may be exposed to risks such as 
adverse publicity, product recalls or supply chain 
interruptions. Such events may adversely affect 
our customer experience and demand for the 
vehicles we offer. It may lead to reputational 
damage for our brand or may lead us to be 
involved in product recalls.

While we work closely with our OEM partners to 
foresee and address issues, we may have limited 
control over the prevention and management of 
these risks.

COVID-19 has caused production 
backlogs at a number of our OEM 
partners, as manufacturing sites 
have been required to close or 
operate at reduced capacity. This 
has affected some brands in some 
markets, but has been managed 
and it has not materialised in a way 
that is significant to the Group.

There remains the potential for 
short-term supply chain disruptions 
between the UK and EU member 
states as new trading arrangements 
become operational.

 – Brand and geographic diversity.
 – Close engagement and dialogue with our key 

OEM partners.

 – Business continuity planning.
 – Inventory management and monitoring 

procedures.

 – Customer communication.

F – Acquisition Return on Investment (ROI)

Risk level before mitigation:

Trend

Severity: High

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

This risk relates to a failure to achieve sufficient 
return on investment from our acquisition 
strategy. This in turn would lead to higher 
leverage, reduced EPS and/or deterioration of 
relationships with OEM partners.

Inorganic growth through selected acquisitions 
forms an active part of the Group’s current 
strategy. Management will continue to actively 
pursue opportunities as they arise. Many of those 
opportunities are in developing markets or in 
markets that are new to us. Such acquisitions 
may comprise smaller operations with less 
sophisticated systems and processes.

Failure to identify appropriate targets, acquire 
them on optimal terms, or to efficiently integrate 
new businesses into our operation will adversely 
impact our ability to deliver the benefits expected 
from those acquisitions.

Impairments were recorded in 2020 
for previous acquisitions made.

The Company continues to pursue 
inorganic growth opportunities and 
this risk remains relevant. In 2020, the 
Company completed new deals with 
Daimler in Colombia and El Salvador, 
MINI in Chile and Peru, BMW 
Motorrad in Peru and with JLR in 
Poland.

 – Regionally-driven integration strategy, supported 

by Group specialist functions. 

 – M&A Committee and Board oversight of process.
 – Top-down and bottom-up approach to target 

identification. 

 – Dedicated business development team to 

project manage M&A. 

 – Partnering with OEM where appropriate to align 

expectations and requirements.

 – Valuation and due diligence processes, 

supported by specialist advisors. 

 – Additional performance focus for newly acquired 

businesses.

 – Implementation of Group policies, procedures 
and control framework in each new business.

 – Internal Audit focus within six months of 

acquisition.

Inchcape Annual Report and Accounts 2020

45 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Risk management continued

Key
Climate change-related risk

G – Political risk, social unrest  

Risk level before mitigation:

Trend

Severity: High

Likelihood: Medium

Description and impact 

Commentary for 2020

Mitigating actions

There is a risk that political and social instability in 
one or more of our markets leads to economic 
uncertainty, market interruption and/or threats  
to the safety of our employees.

The Group operates in emerging markets where 
there may be greater volatility in the political, 
economic and social environment. 

We accept that there is a risk of social and 
political instability globally and that certain 
political and social issues could have a 
destabilising effect on the global economy.  
Rising eco-activism could impact the  
automotive industry.

There was political and social unrest 
in some markets, including in Chile, 
Africa and Hong Kong during the 
year, which caused the temporary 
closure of some of our dealerships.

There is the potential for further social 
unrest and political change as 
governments in all markets (including 
mature democracies) impose 
restrictions on individual freedoms  
in an effort to tackle COVID-19.

 – Close monitoring of political situation in 

higher-risk markets.

 – Business continuity planning.
 – Collaboration with OEM partners on stock 

allocation flexibility.

 – Greater emphasis on digital marketing and  

sales initiatives.

 – Where appropriate, industry-wide collaboration  

in response to political or social unrest.

H – Legal / regulatory compliance 

Risk level before mitigation:

Trend

Severity: High

Likelihood: Medium

Description and impact 

Commentary for 2020

Mitigating actions

The Group, and its businesses, are subject to a 
wide range of existing laws and regulations 
across a range of markets, from those where 
regulatory frameworks are still developing to 
mature, highly-regulated markets. The 
consequences of a failure to comply with those 
laws and regulations can vary from small fines, 
and orders to take remedial actions, to significant 
financial consequences, reputational damage 
and imprisonment of directors and officers.

Regulation to which the Group is subject 
includes, for example, anti-bribery and 
corruption, data protection, health and safety 
and anti-money laundering regulation or rules 
relating to the distribution and sale of finance 
and insurance products.

Restrictions on travel arising from the 
current pandemic have impacted 
aspects of our compliance 
monitoring programme, e.g. the 
ability to physically inspect sites or 
conduct certain audits to monitor 
compliance with health and safety 
legislation. We do not believe these 
constraints have had a material 
impact on our ability to meet our 
legal and regulatory compliance 
obligations.

 – Group-wide Code of Conduct, with associated 

training.

 – Nominated legal representative and/or retained 
counsel in major markets to monitor existing and 
emerging legislation.

 – Online training relating to specific laws and 

regulations.

 – Market-level policies and procedures, supported 

by Group-wide policies for higher risk areas.

I – Legal / regulatory change 

Risk level before mitigation:

Trend

Description and impact 

This risk relates to changes in legislation or the 
way that legislation is applied. These changes 
may directly affect customer demand for certain 
vehicle types or our ability to generate income 
from Aftersales.

The most significant changes relate to proposed 
restrictions on vehicle emissions or restrictions on 
the sale of new petrol or diesel cars.

Commentary for 2020 
In response to a changing climate, 
governments in some markets have 
this year proposed legislation to 
further curb vehicle emissions or to 
ban sales of petrol and diesel 
vehicles beyond a certain date (e.g. 
UK – 2030). Other markets, such as 
Singapore and the EU, have also 
signalled their intention to introduce 
similar legislation.

J – Foreign exchange

Description and impact 

This risk relates to fluctuations in exchange rates 
with negative impact on financial performance. 

We operate in many different countries with 
different functional currencies. In doing so we 
accept the risk that, outside of normal hedged 
transactions, we are exposed to currency 
fluctuations. These can be both positive and 
negative. 

46 

Inchcape Annual Report and Accounts 2020

Commentary for 2020 
Currency markets have been 
significantly impacted by the 
COVID-19 pandemic in 2020.

Severity: Medium

Likelihood: High

Mitigating actions

 – Review of current strategy in light of changing 

market trends.

 – Nominated legal representative in major markets 

to monitor emerging legislation.

 – Close liaison with OEM partners on product 

development.

 – Natural hedge provided by working with a range 

of OEM partners in a range of markets.

Risk level before mitigation:

Trend

Severity: High

Likelihood: Low

Mitigating actions

 – Natural hedging from geographical diversity.
 – Local billing arrangements with brand partners in 
most markets (excl. certain brands in Australia 
and Americas).

 – Use of forward currency exchange contracts to 
hedge transactional exposures (e.g. Yen and 
AUD).

 – Analysis / stress testing of Group sensitivity to 

foreign exchange exposures.

K – IT systems failure / interruption

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

Our business performance and our ability to 
service our customers and OEM partners 
depends upon the ability of our systems to meet 
expected levels of operational reliability.

We have continued our programme 
to standardise the core applications, 
processes and controls, which 
support our business.

We have a diverse and complex IT landscape 
with multiple potential points of failure. Some of 
our legacy IT systems have been operating for 
many years. We operate in emerging markets 
where technology infrastructures, such as the 
internet, may be unstable.

Many of our core services are held on, or reliant 
on, cloud-based services provided by third 
parties.

We appointed a new Chief Digital 
Officer in October.

We refreshed our IT General Controls 
and our IT Security Controls. These 
changes are being implemented. 
They include for example, the 
increased use of two-factor 
authentication and the consistent 
deployment of anti-virus solutions.

 – Back-ups and built in resilience for all major 

systems.

 – Resilience testing for all new implementations 

prior to go-live.

 – Incident management, disaster recovery and 

continuity plans.

 – IT General Controls in place and audited.
 – Availability criteria built into SLAs with third-party 

hosts.

 – Service providers all appropriately accredited.
 – Third-party providers are security risk-assessed.
 – Physical and logical security in place with active 

monitoring for core systems.

L – People retention and development

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

The fragmented nature of the automotive sector, 
coupled with remuneration strategies which 
typically reward short-term performance, mean 
that the industry is characterised by inherently 
high turnover rates, especially in retail businesses. 
Our strategy, as well as the impact of disruptive 
trends and emerging technologies in the 
automotive industry, mean that the skills and 
capabilities needed to succeed are constantly 
changing. Not having the right talent succession 
plans, and diversity at all levels, may compromise 
our ability to deliver our strategy.

COVID-19 has impacted our people 
in many ways. We have new 
operational procedures at our sites 
around the world and many 
colleagues are working from home. 
In response to COVID-19, we 
implemented a cost-reduction 
programme and parts of our 
business have undergone 
organisational restructures. All of 
these factors may adversely affect 
the motivation and engagement 
levels of our employees.

 – Employee survey and measurement in all 

markets.

 – ‘Together in Spirit’ programme.
 – Global Talent Strategy to ensure resources are 

aligned to strategy.

 – Annual talent review of leadership and 

management teams in all markets and functions.

 – Organisational Health, Talent and Succession 

review with Executive team.

 – Recruitment, induction and continuous 
development policies in all markets.

 – Drive5 performance drivers (behaviours) 

underpin development process.

 – Performance-related pay structure calibrated to 

incentivise and drive talent retention.

 – Restructuring where necessary to right-skill the 

business.

M – Credit retrenchment impacts demand 

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

Global economic uncertainty may ultimately 
lead to a reduction in readily-available, 
affordable credit. This is fundamental to our 
customers’ ability to buy, and to our, and our 
dealers’ ability to operate. Whilst we have various 
local initiatives in place to help our customers 
and dealers access appropriate finance, we are 
also reliant on our banking and OEM partners to 
provide suitably attractive options.

This risk did not materialise in 2020 in 
a way that has materially impacted 
our business.

The longer-term impacts of COVID-19 
are as yet unclear. Material 
macro-economic impacts, including 
a reduction in available credit,  
may materialise.

 – Monitoring of credit availability.
 – If required, the Company would take appropriate 
cost-reduction or other measures to respond to a 
downturn in economic activity.

Inchcape Annual Report and Accounts 2020

47 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Risk management continued

Key
Climate change-related risk

N – Health, safety, environmental incident

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

The Group’s activities include manual activities 
and the operation of machinery and vehicles, 
sometimes in confined spaces. These activities 
expose our colleagues to the risk of serious or 
fatal injury. The use of and disposal of chemicals 
and other substances risks harm to the 
environment.

Our colleagues’ mental and physical wellbeing 
could be harmed as a result of workload, 
organisational restructuring or as a result of 
external factors (such as the current pandemic).

We changed a number of our 
operating procedures in response to 
COVID-19. This, combined with 
reduced staffing levels in some 
locations, has restricted our ability to 
undertake certain physical checks 
and inspections and may temporarily 
increase health and safety 
exposures. We also reviewed and 
reassessed health and safety risks 
across the Group and continue to 
implement a new framework for 
managing health and safety risks.

Employee uncertainty increased 
during the year as we faced the 
impact of COVID-19 and business 
cost reduction.

 – HSE strategic plans developed in all markets.
 – Risk assessments updated.
 – Inchcape Global Standards of Safety continue to 

be implemented in local markets. 

 – Targeted risk management programmes being 

rolled out to address key exposures.
 – Single H&S system and reporting tool 

implemented across 34 territories and 
17 languages.

 – HSE Director has undertaken a global audit of 

H&S practices and standards.

 – Global Community of Practice implemented. 
 – Global and Local Health & Safety policy rollout 

compliant with local legislation.

 – Qualified Health & Safety practitioners in 

major markets.

 – First responders appointed and trained in 

most markets.

 – Leading and lagging KPIs.

O – Disruption: go-to-market model

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

The pandemic has resulted in fewer 
people choosing to use shared 
modes of transportation, temporarily 
halting the growth of shared mobility 
solutions.

It is yet to be determined if this 
change will be reversed once the 
pandemic is addressed.

 – Review of strategy in light of changing market 

trends and alternative business models.

 – Partnerships and pilot programmes with OEMs 
and emerging mobility-service businesses to 
better understand requirements and 
propositions.

Technological advances have enabled the rapid 
growth of on-demand and shared mobility 
through the likes of Uber, Grab and Lyft. 

The impact of these services will vary by market,  
but provide both opportunity and threat to 
existing business models and to the way vehicles 
are distributed, retailed and used, particularly in 
major cities and advanced city states.

A rapid growth in shared mobility, for example, 
could reduce demand for new and used 
vehicles. It could change the way vehicles are 
distributed and purchased, potentially moving 
from the current business-to-consumer model, to 
more business-to-business transactions.

These changes may enable new entrants to 
enter our markets with new business models.

P – Fraud, financial mis-statement

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Medium

Description and impact 

Commentary for 2020 

Mitigating actions 

The Group may be subject to fraud or its financial 
performance may be misstated, either in error or 
deliberately.

These risks may be heightened during the 
acquisition of new contracts in new markets; in 
periods of organisational restructuring or 
economic downturns; or when parts of the 
business are under-performing against targets.

The effectiveness of some of our 
financial controls (e.g. physical 
stocktakes) were compromised 
during 2020 due to the pandemic.

During the year, the Group refreshed 
its system of internal financial 
controls, realigning controls to the 
areas of greatest risk of fraud or 
mis-statement.

 – Code of Conduct.
 – ‘InControl’ framework of internal financial 

controls, assessed quarterly and monitored by 
management and the Audit Committee.

 – Fraud Management and Whistleblowing policies.
 – Delegation of Authorities policy.
 – Cyber security programme.
 – Whistleblowing hotline available in all countries.
 – Internal Audit monitoring.

48 

Inchcape Annual Report and Accounts 2020

 
Q – ‘Brexit’

Key
Climate change-related risk

Risk level before mitigation:

Severity: Low

Likelihood: Medium

Trend
NEW

Description and impact 

Commentary for 2020 

Mitigating actions 

A change in the trading arrangements between 
the UK and the European Union has the potential 
to disrupt our business. This risk would be most 
acutely felt had both sides failed to reach an 
agreement on future trading arrangements. Our 
exposure to this risk is in our UK Retail business 
and our Northern Europe operation.

In the short term, the principal impact on the 
Company relates to disruptions in the supply of 
new vehicles and parts. The medium-term macro-
economic impact on the UK economy also 
remains uncertain. A slowdown in economic 
activity or a retrenchment of credit availability in 
the UK would impact revenues and operating 
margins in our UK Retail business (see Risk ‘M’).

In December 2020, the UK agreed 
the basis for its future trading 
arrangements with the EU. At that 
point, the Group’s exposure to ‘Brexit’ 
risks reduced significantly. 

Contingency plans had been 
actioned in 2020 in anticipation of 
any disruption. The Board is actively 
monitoring developments and will 
take further action as required.

Our analysis of the possible impacts 
was reviewed throughout the year.

Action plans were implemented and 
updated as negotiations progressed.

 – Close liaison with OEMs to anticipate and 

prepare for supply chain disruptions.

 – Optimisation of inventory levels.
 – In the UK and other markets, communicating 
potential impacts to customers (e.g. delivery 
delays and potential price rises).

 – Close monitoring of the macro-economic 

situation in the UK.

R – Electrification of the drivetrain

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Low

Description and impact 

Commentary for 2020 

Mitigating actions 

In response to a changing climate, governments 
around the world are increasingly committing to 
phasing out fossil-fuel powered vehicles. This will 
happen at different speeds in different markets.

A greater penetration of electric vehicles (“EVs”) 
may reduce margins available through the value 
chain, as OEMs, distributors and retailers make 
additional investments in infrastructure.

We have long-standing relationships with our 
OEM partners and rely on them to successfully 
bring new EV models to market. Some of these 
OEMs could fail to retain their current market 
share if they offer an unattractive range of EV 
products, impacting our performance.

The growth in EV sales has continued 
in many markets in 2020, in spite of 
the pandemic.

Governments continue to signal their 
intentions to phase out petrol and 
diesel vehicles. The UK government, 
for example, has brought forward its 
ban on new sales of those vehicles 
to 2030.

We continued to bring market 
insights to our OEM partners to inform 
the planning, design and production 
volumes for new models, to support 
brand positioning and marketing.

S – Portfolio optimisation

 – Review of our strategy in light of changing market 

dynamics and new legislation.

 – Ongoing collaboration with OEMs regarding 

product design and planning, brand positioning 
and marketing in the light of local market 
requirements and characteristics.

 – Preparation of Aftersales business in line with OEM 

EV requirements.

Risk level before mitigation:

Trend

Severity: Medium

Likelihood: Low

Description and impact 

Commentary for 2020 

Mitigating actions 

As a global retailer we hold a significant portfolio 
of operational Retail assets. We acknowledge 
that the risk inherent in holding Retail-only assets 
is increasing. Our ongoing portfolio strategy is 
therefore focused on more attractive and less 
capital-intensive Distribution operations. Failure to 
dispose of Retail assets when maximum value 
creation has been achieved, or before 
anticipated internal or external factors lead to a 
sustained underperformance, may lead to 
inefficiency and impact on profit.

We have continued to expand our 
Distribution footprint in 2020, 
acquiring contracts in South America 
and Europe. We continue to dispose 
of Retail assets when maximum value 
can be achieved.

 – Continual monitoring of portfolio and disposal of 

assets where necessary.

 – Regular impairment reviews undertaken.
 – Disposal of non-strategic, higher risk Retail assets 

in progress.

Inchcape Annual Report and Accounts 2020

49 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSRisk management continued

Viability of Inchcape plc
Three-year assessment period
The Directors have assessed the viability of the Group over a three-year period to December 2023, taking account of the Group’s 
current financial position and the potential impact of our most material principal risks (or a combination of them). The Directors 
have determined three years to be the most appropriate period for the viability assessment. Our continued viability is dependent 
upon the continuation of our relationships with OEMs and many of our OEM contracts have terms of less than three years; three 
years is a key timeline for new car changeover in mature retail markets with good personal finance penetration; and the number  
of Units in Operation (UIO) up to three years old is a key driver of our Aftersales business. 

Process and scenarios considered
Our financial planning process incorporates an Annual Operating Plan (“AOP”) for the next financial year (2021), together with 
financial forecasts for the remaining years covered by the Viability Assessment. These financial forecasts consider the Group’s 
profitability, gearing, cash flows and other key financial metrics over the period to December 2023. These metrics are subjected to 
sensitivity analysis, in which a number of the main underlying assumptions are adjusted and tested to consider alternative risk-based 
scenarios. Using the Group’s four most significant risks, unlikely but realistic worst-case scenarios are created and their impact 
projected onto the three-year projections. These risks are (i) loss of a material Distribution contract, (ii) continued and more severe 
incidence of the current pandemic, (iii) a major cyber incident and (iv) digital disruption to our markets and pricing. These risks 
have been modelled individually and concurrently, i.e. assuming all four materialise during the three-year period. Modelling these 
risks tests the Group’s ability to withstand a material reduction in revenue (Distribution contract and COVID risks); a material 
degradation in margins (digital disruption); and the impact of an unexpected operational expense (cyber attack). 

The models assume that a portion of our uncommitted facilities (inventory financing) are withdrawn. The testing recognises that 
some mitigating actions would remain available to management to partially mitigate the impact of these risks, including reductions 
in operational and capital expenditure. 

In the most severe scenario modelled, the test indicates that the Company would not breach the single financial (interest) 
covenant on its committed facilities. Details of the Company’s financing arrangements can be found in note 23 to the financial 
statements on pages 159-160.

Viability statement
Based on the outcomes of the scenarios and considering the Group’s financial position and principal risks, the Directors have a 
reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the period of 
their assessment. The Directors’ statement regarding the adoption of the going concern basis for the preparation of the financial 
statements can be found on page 100.

UK trading arrangements with the European Union (‘Brexit’)
In late December 2020, the UK agreed the basis for its future trading 
arrangements with the European Union. At that point, the Group’s 
exposure to ‘Brexit’ risks reduced significantly. The risk is still displayed on 
the heatmap of principal risks, as it had remained a material risk up to  
23 December – the date on which an agreement was announced. 

Any remaining exposure is not considered material and relates 
principally to our UK Retail business, where we are the retailer for major 
German brands. We also import certain Toyota and JLR models from the 
UK into Europe. In the short term, any impact on the Company relates to 
disruptions in the supply of new vehicles and parts, which we believe is 
manageable. Given the nature of our business, we are reliant upon the 
actions taken by our OEM partners in response to any disruption and we 
continue to work closely with them. The medium-term macro-economic 
impact on the UK economy also remains uncertain. A slowdown in 
economic activity or a retrenchment of credit availability in the UK would 
impact our UK Retail business.

Contingency plans were implemented in 2020 and in 2021 in 
anticipation of any disruption. The Board is actively monitoring 
developments and will take further action as required.

50 

Inchcape Annual Report and Accounts 2020

Directors’ approval  
of the Strategic Report
Our 2020 Strategic Report, from pages 1-51, 
has been reviewed and approved by the  
Board of Directors on 24 February 2021.

Duncan Tait
Group Chief Executive

VW Group

Inchcape has a retail-only partnership with VW Group and 
represents the core VW and Audi brands as well as the 
performance marque Porsche. Our VW Group relationship 
extends to over 30 years and we are present today as a 
Retail operator in the UK and Russia.

Locations
Retail
UK, Russia

Inchcape Annual Report and Accounts 2020

51 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSChairman’s statement

A governance culture

Nigel Stein
Chairman

Dear Shareholder
I am pleased to present the Corporate 
Governance Report for the year ended 
31 December 2020. The next few sections 
explain how the Board and its Committees 
have discharged their duties throughout the 
year and I hope you find it informative.

COVID-19 began impacting the Group at the beginning of 
2020, forcing the closure of businesses in several markets. 
The Board met regularly during March, April and May to assess 
the quickly evolving situation. The immediate focus was on the 
health and safety of our employees and customers and to 
protect the strength of the balance sheet. Further information 
on the Board’s decisions as a response to COVID-19 are given 
on page 53.

The management teams adapted quickly, creating a global 
COVID-19 taskforce, holding weekly business review calls, and 
implementing stock management key controls and a set of 
safe-operating practices for all markets which remained open. 
Regular meetings with OEM brand partners were held to ensure 
optimal vehicle allocation to support both their businesses and 
our own during this challenging time. Employee wellbeing 
programmes were put in place and more frequent 
communication processes were implemented to ensure 
that our employees remained updated at all times. 

The Board also needed to change the way it carried out 
meetings which were all held virtually from March onwards. 
More meetings were held to monitor the situation and agendas 
were considered carefully to ensure that there was sufficient 
time to deal with all the issues as they arose. The Board 
members have given their time generously during the year 
and I would like to thank them for their support.

Both the Board and the CSR Committee regularly monitored the 
number of COVID-19 cases impacting our employees, all of 
which we believe were contracted outside the workplace, 

52 

Inchcape Annual Report and Accounts 2020

which sadly resulted in five deaths during 2020. Our sincere 
condolences go to their families and the Group has offered 
every support to assist them at this very difficult time.

Board changes
Duncan Tait joined the Group as Chief Executive Officer in 
June 2020 and I am confident that he has the necessary skills 
and experience to lead the Group into the future. Please see 
Duncan’s review on pages 4 to 6. As mentioned last year, 
Alex Jensen joined the Board as a Non-Executive Director in 
January 2020 and was appointed as the Chair of the CSR 
Committee with effect from 1 January 2021 and I am sure 
her experience at bp plc will add insight to the 
Committee’s discussion. 

Till Vestring completed nine years on the Board during 2020 
and had planned to stand down at the AGM in May however, 
Till has agreed to extend his tenure until we have successfully 
appointed and inducted a new Non-Executive Director onto 
the Board. See page 56 for statement of code compliance.

It is also with regret that Rachel Empey will leave the Board in 
April 2021 due to other commitments. I would like to thank 
Rachel for her strong contribution and the sound advice she 
has provided since she joined in May 2016 and I wish her all 
the best for the future. 

Climate change
As an automotive distributor and retailer, climate change 
will impact the business in the future and is considered within 
the broader discussions on strategy, risks and opportunities. 
As noted in my letter on pages 2 and 3, the Board reviews the 
major disruptive trends affecting the global automotive industry 
which includes those emerging as a result of climate change. 
Climate-related issues are considered under some of our 
principal risks and our best estimates are made on the 
impacts to the business; further details can be found on 
pages 42 to 49.

The Financial Reporting Council published a climate 
thematic in November 2020 noting that UK businesses 
needed to improve reporting in this area and with the 
introduction of mandatory reporting in line with the Task Force 
on Climate-related Financial Disclosures (”TCFD”), the Board 
has appointed The Carbon Trust to assist the Group in 
improving its disclosures in line with the recommendations 
as set out in the TCFD, during 2021. 

Brexit
The Group’s exposure to Brexit is principally in our UK Retail 
business where we are retailer for major German brands and 
also where we manufacture in the UK for export to EU countries. 
Engagement with our OEM brand partners is key to working 
closely with them to mitigate disruption. In the medium term, 
contingency plans have been implemented and the Board 
will monitor developments and take further action as required 
throughout 2021. Further details are given in the Risk Report 
on page 50.

Looking forward
2020 was a challenging year, and I would like to once again 
thank our people for their resilience throughout such difficult 
times. The Board and I look forward to our continuing recovery 
and success in 2021 and beyond as we move forward with our 
strategy for growth. 

I thank you for your support during 2020 and look forward to 
the coming year.

Nigel Stein
Chairman

COVID-19 
The Board had to make several difficult decisions to support 
the business as the pandemic took hold around the world. 
The Board had regard for the interests of the Group’s 
stakeholders during the decision-making process and 
weighed up the adverse impacts of some of those 
decisions with the continued success of the business  
during such unprecedented times. At the beginning of the 
pandemic the focus was on liquidity and short-term cost 
savings and as the year progressed the Board’s focus was 
on preparing the business for returning to structural 
profitability and for further potential disruption. 

The Board announced a £150m share buyback in February 
2020, £30m of which was completed by March. As soon as it 
became apparent that businesses would be forced to close 
the Board made the decision to cancel the buyback to 
preserve cash in the short term. A final dividend had also 
been proposed which would have been payable in June 
2020. The Board closely monitored the rapidly evolving 
situation but it soon become clear that the closures would 
last longer than anyone had hoped. The Board decided to 
withdraw the dividend in April 2020 to further preserve cash. 
Further details can be found on page 60.

As markets shut under government lockdowns approx. 60% 
of the workforce were placed on furlough and a further 40% 
were working remotely. In order to support employees who 
were unable to work during this time, the Group utilised 
government sponsored furlough schemes in the UK, 
Australia and Singapore. Where government support was 
not available or was provided at a low-level, salaries of 
furloughed staff were topped up to an average of 50% of 
salary, which was necessary in a number of markets to 
prevent redundancy situations. The situation was monitored 
on a market-by-market basis to ensure the solutions were 
fair, competitive and affordable against a continually 
evolving landscape. In addition, the following cost-saving 
measures were introduced: 

 – a 20% reduction in salary for senior executives; 
 – a 20% reduction in fees for Board members; 
 – a salary freeze for some employees.

In April, the Board decided to apply for temporary 
borrowing under the UK Covid Credit Financing Facility 
programme as the duration of the global lockdowns 
was still uncertain at that time. Of the funding secured 
by the Group £100m was drawn down in May, but as 
the financial impacts became clearer the Group was 
able to repay the funding in July. 

The regional management teams engaged with our 
OEM brand partners to materially cut production 
orders and negotiate extended payment terms. These 
actions together with supplier related credit extensions 
secured with the Group’s financial partners further 
strengthened the Group’s position. The successful 
outcomes were driven by the constructive partnership 
approach the management teams and our OEM 
partners have taken during this time. 

Despite the actions above, the continued COVID crisis 
impacted the business significantly during the first half 
of 2020 and the outlook was uncertain. In planning for 
the future of the Group, the Board approved a cost 
restructuring programme to ensure the Group was 
able to remain agile in the medium and longer term. 
Reflecting how material employee costs are on the 
business, and the expected lower demand in 2021, 
the Board made the difficult decision to approve 
redundancies of circa 10% of employees across the 
Group. In addition, the reduction of the Retail footprint 
was accelerated to reduce overheads further. The 
restructuring programme was significant and the 
Board considered detailed plans orchestrated by the 
regions and Group Executive Team when making its 
decisions. Key to achieving the desired outcomes 
was continuing the strong relationships built up with 
local unions and consultation groups, and with our 
OEM partners who have remained fully supportive 
throughout the process. Overall the cost 
restructuring programme is expected to deliver a 
cost benefit of £90m of which 50% will be retained 
when revenue recovers. 

Inchcape Annual Report and Accounts 2020

53 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Board leadership and company purpose

Board of Directors

The Board is collectively responsible for agreeing, developing, and continually reviewing the strategy 
to ensure that it delivers long-term sustainable success. The Board is also responsible for ensuring that 
the appropriate people are employed to deliver the strategic objectives and that they have adequate 
financial resources in order to do so. Underpinning this, the Board must ensure that there is the right 
development and training in place to support the strategy, along with the necessary controls, processes 
and procedures to drive a strong ethical culture to facilitate the delivery of the strategic goals.

Nigel Stein

Duncan Tait

Gijsbert de Zoeten

Jerry Buhlmann

Rachel Empey

Jane Kingston

John Langston

Till Vestring

Alex Jensen

FULL BIOGRAPHIES, INCLUDING PAST EMPLOYMENT HISTORY, CAN BE FOUND ON WWW.INCHCAPE.COM

54 

Inchcape Annual Report and Accounts 2020

Nigel Stein
Chairman

Appointed
October 2015

Duncan Tait
Chief Executive Officer 

Gijsbert de Zoeten
Chief Financial Officer

Jerry Buhlmann
Non-Executive Director

Appointed
July 2020

Appointed
August 2019

Appointed
March 2017

Skills and experience
Nigel was Chief Executive of 
GKN plc until his retirement in 
December 2017. He has a 
wide range of international, 
general management and 
finance experience gained in 
various roles at GKN plc and 
also has experience in the 
automotive and 
manufacturing sectors.

Nigel is a chartered 
accountant.

Committee membership
Chair of the Nomination 
Committee and member of 
the Remuneration and CSR 
Committees.

Skills and experience
Duncan was on the Board of 
Fijitsu Ltd, a global 
technology services 
company with responsibility 
for EMEIA & Americas, a 
business with $10bn turnover 
and 35,000 people. He has 
significant international 
experience, holding senior 
roles at Unisys, Hewlett 
Packard and Compaq in a 
technology focused career 
of over 30 years. 

Other appointments
Duncan is also non-executive 
director at Agilisys. 

Skills and experience
Gijsbert was CFO at 
LeasePlan Corporation NV, 
the international fleet 
management and mobility 
services company.

Previously, Gijsbert has held a 
range of senior financial and 
operational roles at Unilever 
plc over 27 years, including 
his six-year position as the 
CFO of Unilever Europe.

Other appointments
Gijsbert is also a member of 
the supervisory board of 
Technical University Delft.

Skills and experience
Jerry has over 30 years’ 
experience in the media and 
advertising industries. He was 
CEO of Dentsu Aegis Network 
from 2013 until 2018. Prior to 
its acquisition by Dentsu Inc, 
Jerry was the CEO of Aegis 
Group PLC. 

Jerry is also Non-Executive 
Chairman of Croud, a 
director of Tulchan Limited 
and Senior Advisor for 
OC&C’s TMT Practice.

Committee membership
Audit, Remuneration, CSR 
and Nomination 
Committees.

Rachel Empey
Non-Executive Director

Jane Kingston
Non-Executive Director

John Langston
Non-Executive Director

Till Vestring
Non-Executive Director

Alex Jensen
Non-Executive Director

Appointed
May 2016

Appointed
July 2018

Appointed
August 2013

Appointed
September 2011

Appointed
January 2020

Skills and experience
Rachel was appointed  
Chief Financial Officer 
of Fresenius SE & Co. 
KGaA, a top 
healthcare company 
listed on the DAX 
index, in August 2017.

Previously Rachel was  
Chief Financial and 
Strategy Officer of 
Telefónica 
Deutschland Holding 
AG.

Rachel is a chartered 
accountant.

Committee 
membership
Audit and Nomination 
Committees.

Skills and experience
Jane served as Group 
Human Resources 
Director for Compass 
Group PLC  
from 2006 until her 
retirement in 2016. 
Jane also held  
senior positions at 
Enodis PLC, Blue Circle 
PLC (now Lafarge SA) 
and Coats Viyella PLC. 
Jane has significant 
remuneration 
experience and is 
Remuneration 
Committee Chair of 
Spirax-Sarco 
Engineering plc.

Committee 
membership
Chair of Remuneration 
Committee and 
member of  
Nomination 
Committee.

Skills and experience
John has corporate 
finance, accounting 
and international 
experience acquired 
in senior financial roles 
in the engineering 
sector. He is an 
experienced Non-
Executive Director who 
has a strong 
governance 
background and was 
the Audit Committee 
Chair of Rexam PLC 
until its sale to  
Ball Group in 2016.

John is a chartered 
accountant.

Committee 
membership
Chair of Audit 
Committee and 
member of 
Nomination 
Committee.

Skills and experience
Till is an Advisory 
Partner with 
Bain & Co, based in 
Singapore. He has 
extensive experience 
advising 
multinationals on 
growth strategy across 
Asia and leading 
Asian companies on 
strategy, M&A and 
organisation.

Till is also a Non-
Executive Director of 
Keppel Corporation.

Committee 
membership
Chair of CSR 
Committee 
and member of 
Remuneration and 
Nomination 
Committees.

Skills and experience
Alex is currently CEO 
Mobility and 
Convenience, Europe 
and Southern Africa at 
bp plc. She leads the 
region’s fleet, retail 
and convenience 
food business across 
14 countries. 

Alex joined bp plc in 
1991 and held roles 
based in the UK and 
China. She graduated 
from Oxford University 
with a degree in 
Chinese, holds a 
Masters from Stanford 
and is on the Board of 
the charity Mind.

Committee 
membership
Nomination and CSR 
Committees. 

Inchcape Annual Report and Accounts 2020

55 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Board leadership and company purpose continued

Compliance with the 2018 UK Corporate 
Governance Code
The 2020 report has been structured in  
accordance with the 2018 UK Corporate  
Governance Code and details how we have applied 
the principles accordingly:

Board leadership and company purpose
54
56
58
59
18

Board of Directors
Purpose and strategy
Governance structure
Board activities
Engagement with stakeholders

Division of responsibilities
61

Roles of the Board

Composition, succession and evaluation
Nomination Committee Report
62
Board evaluation
64

Audit, risk and internal control
Audit Committee Report
65

Remuneration
74
77
78
85

Directors’ Report on Remuneration
Remuneration at a glance
Directors’ remuneration policy
Annual Report on Remuneration

Statement of Code compliance
The Company complied with the provisions  
of the 2018 UK Corporate Governance Code 
throughout the year.

Under Code provision 5, the Company has appointed 
the CSR Committee chair as the designated non-
executive director with responsibility for engagement 
with the workforce. Unfortunately, some of the planned 
engagement was not able to be carried out in 2020   
due to travel restrictions however a programme of 
engagement has been planned for 2021. Further 
details are on page 73.

Under Code provision 10, the criteria for 
independence is set out. Till Vestring has been on the 
Board for over nine years which is considered a 
circumstance which could impair independence. 
However the Board is satisfied that Till continues to 
have independent character and judgement despite 
the length of time served. 

THE CODE CAN BE FOUND ON THE FRC’S WEBSITE 

WWW.FRC.ORG.UK

THE INFORMATION REQUIRED UNDER DTR 7 IS GIVEN 

ON PAGES 52 TO 100 AND FORMS PART OF THIS REPORT

Purpose and strategy
On joining in June 2020, Duncan Tait reviewed the strategic 
direction as the Group embarks on the next phase of its 
journey. Working with Duncan and the Group Executive Team, 
the Board sought to establish a clear articulation of what 
drives Inchcape and reflects our stakeholder commitments. 
The Group’s purpose ‘Bringing mobility to the world’s 
communities – for today, for tomorrow and for the better’, 
encompasses who we are, what shapes our decisions and 
the future direction of the business. 

The strategy is designed to create long-term sustainable 
success for all our stakeholders by delivering financial returns 
to shareholders, a robust route to market for our OEM brand 
partners, fulfilling careers for our people, trusted vehicles sales 
and aftersales for our customers and contribute to wider 
society by offering valued employment opportunities, an 
established distribution network and an ethical business. 
The process of implementation planning and developing 
commercial objectives under the refreshed strategy will 
continue during 2021. 

The Group’s purpose, strategy and business model are set out 
on pages 8 to 16 of the Strategic Report. The principal risks and 
uncertainties which could impact the delivery of the Group’s 
strategy and therefore the long-term success are given on 
pages 41 to 50. 

System of risk management and internal control
The Group has a solid controls platform from which to manage 
the business in an effective and efficient way, with a control 
environment which can help identify and address emerging 
risks as they arise. Further details of the refreshed InControls 
framework is given on page 69 The Board believes it addresses 
the requirements of the current UK Corporate Governance 
Code through the maintenance and continuous improvement 
of the Group’s risk management framework. This includes:

 – established planning, budgeting and forecasting cycles, 
including the approval of the Strategic Plan by the Board;
 – Board consideration of the principal risks relating to that 

Strategic Plan;

 – reviews by the Group Executive Team of the Group’s principal 
risks and agreement as to their management (incorporating 
risks identified by the Board); 

 – reviews by the Audit Committee of the management of 

principal risks; 

 – an annual effectiveness review by the Audit Committee of 

the Group’s system of risk management and internal control;
 – ownership of the risk management programme by the Group 

Executive, facilitated by the Chief Financial Officer;

 – dedicated resource: a Group Head of Internal Audit and 

Group Risk Manager to lead and continuously improve risk 
management;

 – a network of risk champions across the Group’s regions 

and markets;

 – a Group risk management policy, along with other Group-
wide policies and procedures to address selected key risks;

 – definition of the level of risk the Company is willing to take 

(‘risk appetite’) through the use of structured risk rating scales 
and qualitative statements;

56 

Inchcape Annual Report and Accounts 2020

 
 
Culture
In order to operate effectively, it is important that the 
appropriate culture is embedded throughout the business and 
this is approached in several ways: 

 – The Code of Conduct outlines the behaviours expected of 

employees. All new employees receive training on the Code 
of Conduct within the first month of joining the business. 

 – The whistleblowing line enables employees to report anything 

that they feel is inappropriate and the Audit Committee 
reviews reports made to the line at each meeting. 
 – Remuneration policies and practices are designed to 

promote the right behaviour. The work of the Remuneration 
Committee looks at all elements of the remuneration 
structure to ensure that this ethos is being carried out across 
the Group and focus is given to appropriate target setting 
and performance achievement. Further information can be 
found on pages 74 to 95. 

 – Setting an appropriate AOP and monitoring performance 
against targets throughout the year to ensure that undue 
pressure is not being placed on employees to behave in 
inappropriate ways to achieve results. 

 – Employee survey carried out regularly to understand the 

thoughts and views of employees.

 – Delegated authorities at Group and local level sets out the 

responsibilities of management in decision making.

 – Policies, practices and controls designed to drive the right 

behaviours.

Concerns on Board operations
If a Director has a concern about the running of the Company 
which cannot be resolved, it would be recorded in the Board 
minutes. No such concerns arose in 2020.

 – a six-monthly risk assessment, action planning and 

reporting cycle;

 – a standardised, mandatory control framework (InControl) 

to address key areas of operational risk;

 – periodic self-certifications of compliance with Group policies;
 – reviews of operating companies’ risk mitigation actions by 

the Group Risk Manager and other Group functions;
 – periodic reports to senior management of the status of 

individual risks and their mitigation;

 – an Internal Audit function, which is independent of 

business unit management and whose audit plans are 
informed by the Group’s principal risks.The Board carries out 
a robust assessment of principal and emerging risks, which 
include those that would threaten the business model, 
future performance, solvency and liquidity, and is responsible 
for reviewing and agreeing the Group’s principal risks and 
for considering its risk appetite in relation to those risks. 
Each risk is considered in the context of the strategy with a 
focus on: 

 – The description of the risk; 
 – The current risk footprint showing gross risk, net risk and 

the target position;

 – Background information that underpins the risk;
 – Key mitigation actions; and 
 – The risk appetite statement for each of the risks.

The risk management and internal controls processes are 
designed to manage rather than eliminate the risk of failure to 
achieve business objectives. In establishing and reviewing the 
system of internal control, the Directors have regard to 
the nature and extent of the relevant risks, the likelihood of loss 
being incurred and the costs of control. The system can only 
provide a reasonable but not absolute assurance against 
any material mis-statement or loss and cannot eliminate 
business risk.

The Board has determined that there were no significant 
failings or weaknesses identified during the review of the risk 
management and internal control processes during the year 
and further confirms that these systems were in place during 
2020 and up to the date of this report. The Directors are satisfied 
that the Group’s risk management and internal control systems 
accord with the FRC’s Guidance on Risk Management, Internal 
Control and Related Financial and Business Reporting. Further 
information is given in the Audit Committee Report on pages 65 
to 71 and the Risk Report on pages 41 to 50. 

Inchcape Annual Report and Accounts 2020

57 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Board leadership and company purpose continued

Meetings held during 2020
The table below shows the Board and Committee meetings held during the year. The Board held an additional four ad hoc 
meetings during 2020. Further details on ad hoc Committee meetings held are given in the committee reports.

Board 

Audit Committee 

Remuneration Committee

Nomination Committee

CSR Committee

Scheduled/Attended 

Scheduled/Attended

Scheduled/Attended

Scheduled/Attended

Scheduled/Attended

Stefan Bomhard*
Jerry Buhlmann
Gijsbert de Zoeten
Rachel Empey 
Alex Jensen 
Jane Kingston 
John Langston 
Nigel Stein 
Duncan Tait*
Till Vestring

3/3
7/7
7/7
7/7
7/7
7/7
7/7
7/7
4/4
7/7

4/4

4/4

4/4

2/2

2/2

2/2

2/2

2/2

2/1
2/2
2/2
2/2
2/2

2/2

1/1
2/2

1/1

2/2
1/1
2/2

 * Duncan Tait joined the Group on 1 June 2020 and Stefan Bomhard left the Group on 30 June 2020.

Governance structure

The Board of Inchcape plc
Collectively responsible for the long-term success of the Company

Audit  
Committee

Remuneration  
Committee

Group Executive  
Team

Nomination  
Committee

CSR 
Committee

Delegated 
authorities:

Delegated 
authorities:

Delegated 
authorities:

Delegated 
authorities:

Delegated 
authorities:

Financial Reporting

Remuneration Policy

Group Strategy 

Board Composition 

CSR Strategy

Risk Management

Incentive Plans

Internal Control

Performance Targets 

Operational 
Management

Diversity

Succession Planning

Workforce 
Engagement

COMMITTEE REPORT  

COMMITTEE REPORT  

COMMITTEE REPORT  

COMMITTEE REPORT  

PAGE 65

PAGE 74

PAGE 62

PAGE 72

Delegated 
authorities:
Risk oversight 
Minimum Control 
Framework

Risk  
Committee

Investment 
Committee

Delegated 
authorities:
Oversight of Group 
capital expenditure

58 

Inchcape Annual Report and Accounts 2020

The Chairman ensures that there is a culture of openness and transparency on the Board to facilitate constructive debate on all 
matters considered during the year. The Directors provide feedback on how the Board operates, its culture and effectiveness during 
the evaluation process. The formal schedule of Matters Reserved for the Board can be found at www.inchcape.com/governance. 

Objective in 2020
Response to COVID-19

What we achieved 
The Board held several ad hoc meetings to monitor the 
impact of COVID-19 on the Group’s businesses. The Board 
spent time assessing: 

Focus for 2021 
The Board will continue to 
monitor the impact of the 
pandemic throughout 2021 

Strategy

Risk

Financial reporting and 
business performance 

Leadership

Governance and culture

 – Health & safety of employees and customers 
 – OEM brand partners and supply issues 
 – CCFF and government support programmes 
 – Dividend and share buyback 
 – Financial scenarios and liquidity 
 – Cost restructuring programme
Regional updates were given throughout the year covering 
the UK, Europe, Australasia, the Americas and Africa 

Expanded representation of Daimler in the Americas, secured 
distribution rights for MINI in Chile and MINI and BMW 
Motorrad in Peru, agreed a distribution JV with JLR in Poland

Successful disposal of a number of UK dealerships as part of 
the Retail optimisation programme

The Board undertook a review of its risks this year and 
identified two new emerging risks: change programmes and 
margin pressure 

The Board also considered the impact of climate change  
and Brexit. Further details are given in the Risk Management 
Report on pages 41 to 50
The Board held a number of ad hoc meetings to consider the 
impact of COVID-19 on the Group’s trading performance and 
to assess whether the Group had sufficient financial resources 
to navigate the disruption 

The Board spent additional time assessing whether the Group 
would be able to report its financial results within the usual 
timescales given the continued disruption and the challenges 
presented by remote working 
The Board reviewed the Organisational Health Check for 2020 
to assess the global talent review, performance and potential, 
succession planning, diversity and leadership development 

The Board successfully appointed a new Chief Executive 
Officer, Non-Executive Director and approved the 
appointment of four new members of the Group Executive 
Team during 2020
An external Board evaluation was carried out in 2020. Further 
details can be found on page 64 

The Board received a governance update from external 
advisors during the year which focused on developments in 
the Corporate Governance landscape including sustainability 
and climate-related matters, listing regime update, diversity 
and audit reform 

The Board carried out a review of the Group’s Environment, 
Health & Safety programmes during the year with additional 
focus on the measures in place to protect employees and 
customers during the pandemic. Further information can be 
found on page 36 

Approval of refreshed strategy 

Global industry and market 
trends 

Disruptive and future trends 

Impact of climate change on 
business model and value 
chain
Annual review of principal risks 
and mitigating actions 

Annual review of risk appetite 

Review of climate-related risks 
and opportunities

Approval of annual operating 
plan 

Review of delegated authorities 
policy and capital expenditure 
processes 

Review of action plans to drive 
performance, transform 
diversity, realise potential and 
retain critical talent

Compliance with the 
recommendations of the Task 
Force on Climate-related 
Financial Disclosures 

Inchcape Annual Report and Accounts 2020

59 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Board leadership and company purpose continued

Section 172 case studies

Cancellation of dividend
The Board closely monitored the rapidly evolving COVID-19 situation in its markets with the safety of our employees and 
customers of paramount importance during this time. Swift action was taken to protect the balance sheet in such uncertain 
times including immediate cancellation of the buyback, reducing costs, 20% salary/fee reduction for senior management 
and the Board, temporary salary increase freeze, utilising government support, reducing stock and extending credit terms. 

It was in this context of cash preservation in the short term that the Board made the decision to withdraw the 
recommendation to pay the final dividend for the year ended 31 December 2019. The Board had regard to the impact this 
would have on shareholders, many of whom rely on income from company dividends. However it was felt that it was the 
correct decision during such unprecedented times. The Board also had regard for some shareholders’ views on paying a 
bonus to employees whilst cancelling a dividend. The bonus had already been paid to employees by this time and the 
Remuneration Committee did not feel it would be appropriate to operate clawback, with the high likelihood that employees 
would not receive a bonus for 2020, and the Board’s intention was to resume the payment of dividends as soon as possible 
ensuring the impact to shareholders was short term. Details of the proposed dividend for the year ended 31 December 2020 
are given on page 96.

Change in pension scheme  
The Board was required to consider and make a decision on the current UK pension scheme. As part of the decision making 
process the Board compared the pension arrangements of its competitors, OEM brand partners and other UK listed 
companies. The Company undertook a comprehensive consultation process and due to COVID-19, additional steps were 
taken to ensure all affected employees could fully engage in the process. The consultation process included the following 
measures:

 – Consultation with pension trustees 
 – A consultation email inbox was set up, through which employees provided feedback
 – An informal group of employee representatives, the Employee Feedback Group (“EFG”) was assembled to give affected 

employees another way in which they could engage in the consultation process

 – A detailed briefing session was held for the members of the EFG to address their questions on the proposed changes
 – A series of 10 online information sessions during the consultation period which were open to all affected employees

A total of 68 points were raised for consideration by the Company and approx. 150 employees joined the online briefing 
sessions. All questions raised were addressed at a mid-consultation update. This engagement ensured that the Board 
understood the views of the UK pension members and other relevant stakeholders when making its decision. The Board 
concluded that the new arrangement would be a benefit to the Company by reducing volatility and costs and would be 
simpler to understand and give increased flexibility to employees. After considering all the factors, the Board decided to 
close the previous pension scheme with effect from 31 December 2020 and the new scheme was introduced with effect 
from 1 January 2021. Ensuring that employees are able to save sufficiently towards their income in retirement and that the 
new pension offering was fair were key factors in the Board’s decision making.

Climate change and TCFD 
The impact of climate change on the Group is considered in general terms as it is intrinsically linked to various risks and 
opportunities impacting the automotive industry and therefore the Group’s business model and value chain and to date our 
best estimates have been used to judge those impacts. Further information is given in the Risk Management Report on page 
43 and in the Financial Statements on pages 125 and 146. During the year investors have begun asking companies how 
they are considering climate change and this interest, along with guidance from the proxy advisors and the publication of 
the Financial Reporting Council’s climate-related thematic issued in November 2020, the Board will consider the risks and 
opportunities in further detail. The Board agreed that the impacts of climate change will affect all of the Group’s stakeholders 
in the longer term therefore it is imperative that the Board fully understands the impact of climate change to the Group. The 
Board’s decisions include:

 – Ensuring the Group’s strategy fully encompasses the risks and opportunities presented by climate change
 – Update the Matters Reserved for the Board to ensure oversight of climate-related matters is considered at Board level 
 – Appoint The Carbon Trust to assist the Company with its disclosures under the recommendation set out under the Task 

Force on Climate-related Financial Disclosures.

60 

Inchcape Annual Report and Accounts 2020

 
Corporate governance report – Division of responsibilities

Roles of the Board

Nigel Stein
Chairman

Jerry Buhlmann
Senior Independent Director

Duncan Tait 
Group Chief Executive Officer

Duncan Tait, as Group Chief Executive 
Officer, is responsible for developing the 
Group’s strategy, running the day-to-day 
operations, reporting to the Board on 
performance, implementation of strategy 
and any significant developments, 
leading the Group Executive Team 
including managing risk and internal 
control and engaging with shareholders.

As Chairman, Nigel Stein sets the Board’s 
strategic agenda which covers routine 
items, strategic priorities and ad hoc 
matters as they arise. Most Board 
meetings in 2020 were held via video 
conference, and at the beginning of the 
year many were called on short notice. 
A key priority has been ensuring the 
meetings are focused on the decisions 
which need to be taken, that each 
Board member has opportunity to 
express their views, that the supporting 
papers contain the detail required for 
effective decision making and that the 
Directors are aware of their 
responsibilities. Time is set aside for the 
Chairman and Board members to 
communicate outside of the Boardroom. 

Nigel Stein was considered independent 
upon appointment.

As Senior Independent Director (”SID”), 
Jerry Buhlmann acts as a sounding 
board for the Chairman, to serve as an 
intermediary to other members of the 
Board and is available to shareholders if 
they do not want to speak to the 
Chairman or the Group Chief Executive 
Officer. Jerry leads the annual Non-
Executive Director only meeting during 
which they appraise the performance of 
the Chairman.

During the year, Jerry and Nigel worked 
together to ensure a seamless transition 
of CEO and to support Duncan in his 
new role. 

Non-Executive Directors
The Non-Executive Directors are appointed to offer a wide range of skills and experience which enable them to advise, support and 
constructively challenge management, and to provide strategic guidance and independent judgement on the Board’s 
discussions. Explanatory notes on their contribution to the business are given in the Notice of Meeting for the 2020 Annual General 
Meeting (”AGM”) to accompany the resolution to re-appoint each Director. All Non-Executive Directors are considered independent 
in accordance with the UK Corporate Governance Code. None of the Directors or their connected persons have, or have had, a 
material relationship with the Company and its subsidiaries. Non-Executive Directors receive a fee only and do not participate in 
share award schemes or the pension scheme. There are no cross directorships. The Non-Executive Directors’ letters of appointment 
are available for inspection at the Company’s registered office and at the AGM. 

Till Vestring joined the Board in September 2011 and has been a member of the Board for just over nine years. Due to the challenges 
of recruiting Non-Executive Directors during the pandemic, Till has agreed to remain with the Board to assist with the recruitment and 
induction of two new Non-Executive Directors during 2021. His experience on the Board and knowledge of the Asia region have 
been of invaluable assistance to both Duncan Tait and Alex Jensen who joined during 2020 and will support the new Directors 
when they join the Board. 

The Non-Executive Directors are required to allocate sufficient time to the Company to discharge their responsibilities and Board 
dates are agreed two years in advance to ensure that Directors are able to plan accordingly and for other commitments to be 
taken into account. Non-Executive Directors are informed of the time commitment expected from them upon appointment and this 
is reviewed annually to ensure that the time expected is still relevant in light of the Company’s strategic agenda. The Board’s policy 
on multi-board appointments requires Directors to obtain prior approval from the Nomination Committee and the Board before 
taking on another directorship. 

Executive Directors
The Board understands that the Executive Directors can gain valuable business experience as a Non-Executive Director of another 
company. The Board’s policy is to limit non-executive directorships within a FTSE 100 company to one appointment only. The policy 
requires Directors to obtain prior approval from the Nomination Committee and the Board before taking on another directorship.

The Group Company Secretary supports the Board by providing advice, including access to independent advice, and ensuring 
that the Board has the appropriate policies, information, time and resources in order to function effectively.

Inchcape Annual Report and Accounts 2020

61 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Composition, succession and evaluation

Nomination Committee report

Nigel Stein
Chair of Nomination  
Committee

Dear Shareholder
I am pleased to present the report of the 
Nomination Committee for the year ended 
31 December 2020.

During the first few months of 2020, the 
Committee’s focus was on the recruitment of a 
new Group Chief Executive and I am delighted 
that Duncan Tait joined the business on 1 June. 

Committee members and attendance at meetings 

Scheduled / attended 

Ad hoc meetings 

Nigel Stein – Chair 
Jerry Buhlmann
Rachel Empey* 
Alex Jensen 
Jane Kingston 
John Langston
Till Vestring 

2/2
2/2
2/1
2/2
2/2
2/2
2/2

4/4
4/4
4/4
4/4
4/4
4/4
4/4

 * Rachel Empey was unable to attend the meeting in November due to a prior 

commitment.

Allocation of time spent

Succession planning

Board composition

Corporate governance 

62 

Inchcape Annual Report and Accounts 2020

As noted last year, Alex Jensen joined as a Non-Executive 
Director in January 2020 and was appointed as Chair of the 
CSR Committee in January 2021. Her experience as a senior 
executive at bp plc adds insight and knowledge to the 
Committee’s discussions as the Group continues its  
ESG journey.

Duncan and Alex both faced the additional challenge of 
having remote inductions due to lockdown restrictions, with 
face to face meetings and site visits severely restricted. During 
2020, Duncan was able to visit the Group’s operations in the UK, 
Belgium and Greece, making sure that all government 
guidelines relating to COVID-19 and travel were adhered to. 

When appointing new Directors, the Committee considers the 
longer-term strategy and the skills needed to help deliver this 
successfully. In addition, the Committee considers breadth of 
perspective on the Board which is achieved by appointing 
Directors from a diverse range of backgrounds, with knowledge 
and skills relevant to the Group’s strategic direction in the 
longer term. The appointment of a CEO is crucial for an 
organisation and the Board spent time considering what skill 
set would be appropriate for the business during times of 
unprecedented changes in the automotive industry and, as 
noted in previous Annual Reports, with digital expertise as a key 
priority. We believe that Duncan’s digital experience with Fujitsu 
will be invaluable in the delivering the future strategy of 
Inchcape. When recruiting for a pivotal role such as CEO, it is 
also important that personal attributes are taken into 
consideration and the Board believes that Duncan possesses 
traits which strongly support our values and will allow him to 
make a positive contribution to the business. 

As noted on page 61, Till Vestring completed nine years’ service 
in 2020. The Committee felt that it is important to maintain 
continuity in what has been a year of significant change and 
Till has kindly agreed to stay on the Board to assist with the 
recruitment and induction of new Non-Executive Directors 
during the year. The Committee is satisfied that despite having 
over nine years on the Board, Till remains independent as he 
meets the remaining independence criteria as set out in the UK 
Corporate Governance Code and continues to demonstrate 
independent character, judgement and objectivity. 

In February 2021, it was announced that Rachel Empey has 
also decided to step down from the Board and will leave in 
April 2021. The focus for the Committee in early 2021 will be 
the appointment of two new Non-Executive Directors to fill the 
vacancies which will be left by Till and Rachel, and to assist in 
the process two recruitment consultants have been appointed. 
Having two consultancy firms will assist the Committee in 
ensuring that a diverse candidate pool can be considered. 

Succession planning below Board level, with a focus on 
developing a diverse executive pipeline, is also considered by 
the Board on an annual basis. Diversity will be a key area of 
focus for 2021 with a Women in Leadership programme 
being launched in early 2021 and a review of all aspects of 
recruitment being undertaken to analyse how we attract and 
recruit diverse candidates. The Committee will review the 
outcomes of these initiatives during the year. 

Nigel Stein
Chairman

Our 2020 objectives
Board appointments and 
succession planning
Board composition 

Governance 

Committee evaluation 

What we achieved
Appointment of Duncan Tait as Group Chief Executive Officer 
Appointment of Alex Jensen as Non-Executive Director 
Review of skills, experience and diversity in the context of the 
requirements of the Ignite strategy, taking into account length 
of service 
Review of policy on multiple board appointments, time 
commitments and assessment of Non-Executive Director 
independence
An external evaluation carried out in 2020. See page 64 for 
further details

Priorities for 2021
Appointment of two Non-
Executive Directors
Strategy refresh and likely skills 
gap in the next five years 

Monitor other commitments of 
Board members to avoid 
overboarding and lack of time
Review of people metrics to be 
considered by the Committee 
and reported to the Board

Skills, experience and diversity
The review of skills, experience and diversity is carried out by the Committee annually by way of an assessment completed by the 
Board members. Of the skills, knowledge and experience considered necessary for the Board members, digital remains key as this is 
a rapidly evolving area for the automotive industry and as such is a key consideration for succession planning. The Board has been 
strengthened in this area by the appointment of Duncan Tait and Alex Jensen and the digital capabilities below Board level have 
been enhanced with the appointment of a new Chief Information Officer to the Group Executive Team. 

The experience of the Board members covers a wide range of sectors and industries and in addition we also have several Board 
members from outside the traditional UK plc background and this diversity of thought adds to our decision making. However, we 
recognise that this is a constantly evolving environment and ensuring that we have the right mix of individuals to support and 
challenge management, to avoid group think and to make the right decisions to facilitate the long-term success of the Group 
remains paramount. This assessment assists with the search for suitable candidates and forms part of the recruitment process. 

Succession planning
The Committee’s continual succession assessment looks at length of service in addition to the review of skills in the context of the 
Group’s strategy over the longer term to ensure that vacancies are filled as they arise. There are cases when a Director’s resignation 
is unplanned and therefore a list of potential candidates is kept up to date for these circumstances. A search is currently underway 
for a Non-Executive based in the Asia region and for an additional Non-Executive Director with strong financial experience to 
replace Rachel Empey. Till Vestring, who is resident in Singapore, is assisting with the succession plan for the role which has been 
invaluable due to current travel restrictions. The appointment of two further recruitment consultants will provide the Board with a 
diverse candidate pool to assist in meeting the recommendations set out in the Parker Review. 

Appointment process
Despite the challenges posed by the global lockdown, the recruitment process for a new CEO ran smoothly. The Lygon Group were 
appointed to assist in the recruitment and after an appropriate job specification was agreed, a long-list of candidates was 
considered. From this, the short-list was agreed consisting of internal candidates identified during the succession planning process, 
and external candidates identified by the recruitment consultant. Potential candidates met with the Chairman, the outgoing CEO, 
and other Board members after which the Committee made its recommendation to the Board for approval. During the recruitment 
process a comprehensive assessment was carried out to evaluate each candidate’s capability, strengths, potential and personal 
attributes needed to drive the business. 

The Lygon Group is a signatory to the Voluntary Code of Conduct for Executive Search Firms and does not have any other 
connection to the Company or any individual Director. 

Length of service

Gender 

Nationality

Residence 

1

1

2

5

0 to 3 years 

4 to 6 years  

7 to 9 years

9+ years  

3

Male

Female

1

1

1

1

7

7

British

German  

Dutch  

7

Asia 

EU

UK

Inchcape Annual Report and Accounts 2020

63 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Composition, succession and evaluation continued

DIVERSITY POLICY STATEMENT 
The Committee recognises the benefits of having a diverse 
Board and sees this as an essential element in delivering the 
Group’s strategic objectives. We value diversity of skills and 
industry experience as well as background, race, age, gender, 
educational and professional background as we believe this 
adds fresh perspectives which enrich our decision making and 
the aim of the policy is to reflect this ethos. 

The Board’s policy on diversity is a verbally agreed principles-
based policy. It is clearly understood by our recruitment 
consultants and is taken into account when considering 
succession planning and external hires. The Board considers all 
aspects of diversity to be relevant and all Board appointments 
are made on merit and in the context of the skills and 
experience needed for the Board to be effective, however its 
minimum target is to achieve the recommendations set out in 
the Hampton-Alexander and Parker Reviews. With the 
appointment of Alex Jensen in January 2020, the Board has 
33.33% female representation therefore has reached its 
minimum diversity requirement. 

The Board philosophy on diversity is also reflected throughout 
Inchcape where we employ a diverse workforce across 34 
countries. We value the unique contribution that each person 
brings to Inchcape and we aim to employ people who reflect 
the diverse nature of society, regardless of age, sex, disability, 
sexual orientation, race, colour, religion, ethnic origin and 
political belief.

The Committee’s terms of reference can be found at www.
inchcape.com.

The feedback confirmed that the culture on the Board is 
inclusive, engaged and supportive, but challenging when 
necessary. The review showed that the Board works well 
together and there are already strong relationships between 
new Board members. The Board has engaged well with senior 
management and spent time understanding the issues 
presented by COVID-19. 

The feedback highlighted the following: 

Strengths 

Areas to progress 

Board focus 
Risk management 
Relationship with senior management  CSR Committee 
Decision making 
Board meetings 
Audit and Remuneration Committees 

Board composition 
Strategy 

Nomination Committee
Data metrics 

Areas of focus for 2021
IBE made a number of recommendations, which the Board 
discussed at a meeting with Lisa present. It was agreed that 
the main areas of focus for 2021 would be as follows: 

Board 
 – Ensure sufficient focus on refreshed strategy and oversight  

of purpose 

 – Oversight of climate-related reporting and the broader  

ESG agenda

CSR Committee 
 – Determine scope and remit beyond current terms of 

reference

Group Executive Team and its direct reports: 
Male

 – Interplay with the refreshed strategy, and how it can 

Female 

enhance the main Board agenda on ESG

Group Executive Team
Direct reports

8
37

1
19

 – Workforce engagement
 – Climate change reporting

Diversity throughout the organisation, including on the Group 
Executive Team, will be a key area of focus for the newly formed 
Responsible Business group. Further details are on page 72.

Board evaluation 
In line with the Code, an external Board evaluation was carried 
out in 2020 by Lisa Thomas of Independent Board Evaluation 
(”IBE”). IBE has no other connection to the Company or any 
individual Director and this disclosure has been approved by 
IBE. The Chairman spent time agreeing a detailed brief with Lisa 
prior to the commencement of the review. 

The process of review consisted of one to one interviews with 
the members of the Board and several non-Board contributors 
(”NBCs”) including members of the Group Executive Team, the 
external auditor and remuneration consultants. Board and 
Committee meetings were also observed with supporting 
materials provided to support the evaluation. The findings 
covered feedback from the Board and NBCs, benchmarking 
data, and IBE’s recommendations of Board effectiveness. 
Feedback was also given to each Committee chair on the 
performance of each of the Committees. 

Jerry Buhlmann, the Senior Independent Director, received 
feedback on the performance of the Chairman. Board 
members gave positive feedback on the Chairman, particularly 
his approach to mentoring new members and steering the 
Board through its agenda during a time of crisis. 

Nomination Committee 
 – Board composition – planning for the departure of two 
long-standing Board members and on-boarding their 
replacements 

 – Diversity at Board level and throughout the organisation 
 – Identify appropriate people metrics and KPIs 
 – Review of culture alignment with refreshed strategy and 

purpose 

Please see the Committee Reports for further details on each 
Committee’s evaluation. 

Update from 2019 internal evaluation actions
The actions arising from the internal evaluation in 2019 were: 

Further management engagement – the travel restrictions as a 
result of COVID-19 meant the Board was unable to meet senior 
executives in person however regular dialogue took place 
throughout the year, with the new Group Executive Team 
members invited to present at Board meetings in 2020. 

Diversity – the newly formed Responsible Business group will 
focus on diversity and how this is reviewed and monitored at 
Board level remains an action for 2021. 

Wider reward landscape – the Remuneration Committee 
received reports during the year on the reward landscape 
throughout the organisation.

Stakeholder engagement – the Board will continue to assess 
stakeholder engagement during 2021. 

64 

Inchcape Annual Report and Accounts 2020

Corporate governance report – Audit, risk and internal controls 

Audit Committee report

John Langston
Chair of the Audit  
Committee

Dear Shareholder
I am pleased to present the report of the 
Audit Committee for the year ended 
31 December 2020.

Committee members and attendance at meetings 

Scheduled / attended 

Ad hoc meetings 

John Langston – Chair
Jerry Buhlmann
Rachel Empey 

4/4
4/4
4/4

1/1
1/1
1/1

Allocation of time spent

Financial reporting

Internal audit, internal 
controls, risk

External audit

Cyber security

Corporate governance

The aim of the report is to provide an overview of how the 
Committee has discharged its responsibilities during the year, 
and to highlight the significant issues considered by the 
Committee. The Committee considers also whether the Annual 
Report and Accounts, when taken as a whole, is considered 
fair, balanced and understandable and provides the 
necessary information for shareholders to assess the 
Company’s position and performance, business model and 
strategy. Further details can be found on pages 4 to 50.

The viability statement is given on page 50. The Committee 
considered the length of time used to assess the Company’s 
viability and is of the view that three years remains appropriate 
given the nature of the business. 

COVID-19
As mentioned throughout the 2020 Annual Report, the 
COVID-19 pandemic brought unprecedented uncertainty. 
During these times, it is of paramount importance to ensure 
that the processes and procedures in place are working 
effectively as disruptions such as these can derail usual 
management and governance processes. The Committee has 
focused on the control environment and cyber security to 
ensure that the right procedures are in place to protect the 
business and its assets. 

Additional focus was also placed on the accounting 
judgements and disclosures relating to the impact of COVID-19 
on the Group’s businesses. This included government support, 
tax deferral initiatives, liquidity and the impact on financial 
covenants, the cost-restructuring programme and impairment 
of site and intangible assets. The Committee also spent time 
monitoring the financial reporting timetable to ensure that the 
appropriate resources and robust processes were in place in 
light of the additional challenges from working remotely and to 
ensure the deadlines were achievable. 

Internal controls
The Group had planned to introduce a new control framework 
during the year, and I am pleased to report that this was 
achieved successfully despite the challenges of 2020. The 
feedback from the businesses has been overwhelmingly 
positive and is a testament to the strong governance culture 
within the Group. Further information on the new InControl 
Standards is given on page 69. 

In April, the Internal Controls team issued COVID-19 key control 
guidance to ensure continued compliance with key controls 
and processes especially where these relate to areas of 
heightened fraud risk or the health and wellbeing of employees.

Cyber security
COVID-19 also impacted security risks faced by the business as 
IT activity moved to remote working. The Committee reviewed 
the additional security measures put in place as part of the 
COVID response including cyber security training for all finance 
teams, communications to employees on examples of criminal 
cyber activity, enhanced monitoring of malware and other 
alerts on the business and a review of data held by third 
parties. During the year, the Group experienced a cyber attack 
which interrupted operations briefly but was not material and 
did not result in the loss of any customer data. The Group’s 
principal risks have been updated to reflect the increased 
exposure in this area. See page 43 for further details. 

Financial Reporting Council (“FRC”) letter
In 2020, we received a letter from the Conduct Committee of 
the FRC following a review of the cash flow and liquidity 
disclosures in last year’s Annual Report and Accounts. The 
FRC stated it would be incorporating some of our cash flow 
disclosures, as examples of better disclosures, in their thematic 
review of cash flow and liquidity disclosures which was 
published in November 2020. 

John Langston
Chair of the Audit Committee

Inchcape Annual Report and Accounts 2020

65 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Audit, risk and internal controls continued

Our 2020 
objectives
Annual Report 
and Accounts 
including 
financial 
statements and 
accounting 
judgements

Deloitte 
independence 
and objectivity

Deloitte 2020 
audit plan
Internal Audit 
Report

Risk 
Management 
Report

Non-Audit 
Services Policy 
and review of 
non-audit services

Tax update and 
litigation update

Cyber security  

Committee 
evaluation  

Decisions made in respect of 2020 
The Committee considered all key audit issues, accounting treatment and 
judgements in relation to the financial statements. This includes challenging 
management on the assumptions used and the judgements that have been 
applied, with assurances given from both external and internal sources. The 
Committee carried out an assessment of whether the Annual Report and 
Accounts were fair, balanced and understandable. See page 68 for  
further details. 

The timetable for interim reporting was monitored closely to ensure that it was 
achievable in light of the challenges presented by remote working for the 
management teams and the external auditor. 

Priorities for 2021
Review of key assumptions 
used by management on 
key accounting standards

Key disclosures include the viability statement on page 50, going concern, which 
can be found on page 100, and goodwill, which can be found on page 145.
The Committee considered the report from the auditor in relation to the financial 
statements and the 2019 Annual Report and Accounts as a whole and assessed 
the auditor’s approach to, and findings in relation to, the audit to assess 
independence and objectivity. 
The Committee discussed the audit plan and agreed materiality, scope and fees. Review of the effectiveness 

Continuous assessment  
of audit quality and 
effectiveness 

The Committee reviewed and monitored:
 – progress against the 2020 plan throughout the year;
 – the status of open audit issues;
 – any internal control failings; and 
 – the appropriateness of mitigation actions put in place by management.

The Committee approved the re-prioritised IA plan which was updated to reflect 
business risks arising from COVID-19.

The Committee also reconfirmed the Internal Audit Strategy and the Internal Audit 
Charter and approved the 2020 Internal Audit Plan.

The Committee reviewed the COVID-19 key controls guidance issued during the 
year designed to ensure continued compliance with controls and processes 
especially in areas with a heightened risk of fraud. 
The Committee consider the risk management environment, major whistleblowing 
reports and any mitigating plans implemented by management throughout the 
year. Progress against plans is monitored closely and management are 
challenged appropriately on areas where a satisfactory outcome is not evident. 
Further details can be found on pages 41 to 50.
The Committee reviewed the non-audit services supplied by the external auditor 
to ensure that they are in line with the Group’s Non-Audit Services Policy and best 
practice guidelines. Further details can be found on page 71.

The Committee reviewed the Group’s tax costs, tax risks, efficiency and 
effectiveness of tax policies along with updates on tax audits. It also reviewed any 
significant litigation issues.

The Committee reviewed the increased security processes and measures put in 
place as part of the COVID response plan, the short-term strategy focusing on 
core security hygiene items and areas of current exposure and risk. The 
Committee also considered the principal cyber risks and mitigating actions. See 
page 43 for further details.
A external evaluation was carried out in 2020. See page 68 for further details.

of the external audit
Monitor progress against 
2021 plan, resolving open 
issues and improvement 
plans in relation to 
identified internal control 
gaps

Review of the Enterprise 
Risk Management system 

Review of climate-related 
risks

Review of non-audit 
services supplied

Application of the 
Non-Audit Services Policy
Monitor the tax strategies 
within markets and at 
Group level

Monitor the level, 
frequency and type of 
litigation within the Group
A review of the Group’s 
cyber security risks, 
mitigation plans, and 
incidents will be carried 
out annually 
An internal review will be 
carried out in 2021

66 

Inchcape Annual Report and Accounts 2020

Significant issues considered by the Committee during the year

Impairment – see notes 11, 12 and 13 on pages 145-152
Impairment reviews are carried out annually in respect of goodwill and indefinite life assets, and if there is an indicator of 
impairment, reviews are carried out on a more frequent basis. In addition, other intangible assets, property, plant and 
equipment and right-of-use assets are reviewed for impairment if events or circumstances indicate that the carrying value 
may not be recoverable. This is a judgemental process which requires estimating future cash flows based on future 
business prospects, determining long-term growth rates and discount rates. It is the Committee’s view that management’s 
approach to impairment is robust, based on reliable supporting data supplied by external sources, and with appropriate 
challenge from the external auditor. 

The Committee focused on the following aspects of the impairment: 

 – The Committee debated the cash flow projections used to calculate the value in use, considering whether these reflect 

a reasonable expectation of future performance;

 – The Committee considered how management had determined the discount rates and long-term growth rates;
 – The Committee discussed the impact of climate change, including electrification on impairment and the impact of 

electric vehicles on aftersales;

 – The Committee reviewed the approach to scenario analysis in light of the uncertainty arising from COVID-19 and the 

range of possible outcomes and the appropriateness of basing this on market recovery rather than improved business 
performance; 

 – The Committee assessed the reliability of data provided by external advisors and independent specialists used in key 

assumptions; and

 – The Committee also discussed the appropriateness of the disclosures to be made in the Annual Report to satisfy itself 

that they provided users of the financial statements with sufficient information to understand the judgements made by 
the Group.

After considering all available information and reviewing the findings and supporting evidence from Deloitte LLP, the 
Committee concluded that management’s impairment reviews of non-financial assets were appropriate and that an 
impairment charge of £222.5m relating to goodwill, indefinite life assets, property, plant and equipment and right-of-use 
assets should be recognised for the financial year ending 31 December 2020. The Committee and management continue 
to closely monitor the impact of COVID-19 on the business during 2021 and the implications for cash flow forecasts. 

Acquisitions – see note 29 on page 172-173
Part of the Group’s strategy is to invest to accelerate growth and the acquisition of Autolider, a distributor of Mercedes-Benz 
passenger and commercial vehicles in Uruguay and Ecuador in late 2019, and the acquisition of Mercedes-Benz car and 
private van distribution operations in Colombia in March 2020, typify this approach. Accounting for acquisitions requires 
judgement to be exercised in assessing the fair value of assets and liabilities acquired including the identification of 
intangible assets and the allocation of acquired businesses to cash generating units. Overall, it is the Committee’s view 
that the Group’s approach to acquisition accounting is appropriate.

The Committee focused on the following aspects of acquisition accounting: 

 – The Committee considered whether the calculation of the fair value of assets and liabilities and the adjustments made 

were appropriate;

 – The Committee debated the assessment of the identification of distribution agreements as an indefinite life asset;
 – The Committee discussed the robustness of the information provided by the external advisors to support the approach 

taken by management and the proportion of the purchase price that was allocated to the value of distribution 
agreements acquired; and

 – The Committee reviewed the allocation of the business to a cash generating unit representing the totality of the Group’s 

Daimler business operations.

The Committee concluded that it was satisfied with management’s valuations of these assets and liabilities including the 
degree to which such valuations are supported by professional advice from external advisors and that the acquisitions 
had been accounted for appropriately.

Inchcape Annual Report and Accounts 2020

67 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Audit, risk and internal controls continued

Inventory and receivable provisioning – see notes 16 and 18 on pages 154-155 and 156
The Committee considered that the impact of the COVID-19 pandemic on the markets in which we operate and the 
implications for the business of deteriorating credit and increased inventory levels, may result in increased probability of 
customer default and a need to reduce selling prices to stimulate demand. In response to this, the Committee reviewed 
management’s approach to inventory and receivable provisioning in 2020.

The Committee’s review focused on: 

 – Consideration of the net realisable value of inventory and the assumptions used to establish the estimated selling price and 

the expected impact of COVID-19 closures resulting in obsolescence and slow-moving stock;

 – Assessment of the pandemic’s impact on lifetime credit losses including a review of historic credit loss experience and the 

adjustments made to those historic loss rates in arriving at expected credit losses; and

 – The appropriate disclosure of the provisions / losses incurred as a direct consequence of COVID-19.

After considering all available information and reviewing the findings and supporting evidence from Deloitte LLP the Committee 
concluded that the application of the accounting principles was appropriate throughout 2020 and the provisions recognised 
for inventory of £54.4m and for trade receivables of £10.4m are appropriate. 

Exceptional items – see note 2 on page 132-133
Exceptional items and alternative performance measures have been an area of focus and challenge by regulators, which  
has been heightened in response to the way that companies have reported on the impact of COVID-19. 

The Committee’s overall assessment is that the Group’s Exceptional Items Policy adheres to the key principles as set out in 
guidance issued by the Financial Reporting Council and the European Securities and Markets Authority during 2020. 

In line with the acquisition strategy, the Committee debated whether the business development costs incurred in identifying, 
exploring and researching opportunities to participate in industry consolidation should be treated as exceptional, given that 
such costs are recurring in nature due to the Group’s M&A activity. The Committee concluded that the reporting of such  
costs as exceptional should only occur where they are material and relate to acquisitions that have completed as at the 
reporting date.

The Audit Committee consists of three independent Non-
Executive Directors. John Langston and Rachel Empey are 
qualified chartered accountants and are considered to have 
recent and relevant financial experience. In addition, the 
Committee as a whole has competence in the sector in which 
the Company operates. 

The Committee met four times during the year to coincide with 
the financial calendar and held an additional meeting to 
review key developments.

Only members of the Committee are entitled to attend 
Committee meetings. However, the Chairman, Group Chief 
Executive Officer, Chief Financial Officer, Group Financial 
Controller and Group Head of Internal Audit attend the 
Committee meetings along with the external auditor. Other senior 
executives, such as the Group Tax Director and Group General 
Counsel, attend during the year to present to the Committee. 

The Committee regularly meets with the auditor without the 
presence of management to discuss any areas of concern 
they might have. John Langston also meets with the Chief 
Financial Officer and Head of Internal Audit at one-to-one 
meetings which enable him to fully understand the key issues 
ahead of Committee meetings. 

The Committee reviews its terms of reference annually. 
The terms can be found on www.inchcape.com.

Committee evaluation
An external evaluation was carried out in 2020 noting the 
Committee is functioning well with good processes in place to 
give appropriate oversight by the Committee. Committee 
members believe there is good input from all and challenge is 
forthright when needed. The Group Head of Internal Audit has 

brought renewed focus to Internal Audit and Risk and will be 
supporting further strengthening of the control environment in 
2021. To date the balance of the agenda between Audit and 
Risk has been appropriate, but it is anticipated that more time 
will be spent on the Risk agenda in 2021 to consider risks in light 
of the refreshed strategy. A further meeting in January will be 
scheduled to allow further consideration of the accounting 
judgements and estimates prior to approval of the year end 
financial statements. 

Financial reporting 
The role of the Committee in relation to financial reporting is to 
review with both management and the external auditor the 
appropriateness of the half year and annual financial 
statements, taking into account:

 – The quality and acceptability of accounting policies and 

practices; 

 – Material areas in which significant judgements have been 

applied or where significant issues have been discussed with 
the external auditor; 

 – The clarity of the disclosures and compliance with financial 
reporting standards and relevant financial and governance 
reporting requirements including the Code;

 – Any correspondence from regulators in relation to the 

Group’s financial reporting; and

 – Reviewing assumptions and providing assurance to support 

the long-term viability statement.

Fair, balanced and understandable 
The Board is responsible for presenting a fair, balanced and 
understandable assessment of the Group’s position and 
prospects in the Annual Report and Accounts, the interim 

68 

Inchcape Annual Report and Accounts 2020

financial statements and the trading updates. The Board 
considers the weight given to published information to ensure 
that it is of equal weight and there are no omissions. The Board 
also ensures that narrative reporting is consistent with the 
financial statements. 

The Audit Committee also carries out its own assessment of 
the financial statements, and the Annual Report as a whole, 
and is satisfied that it provides the necessary information for 
shareholders. The Committee considered whether the 
information given in the financial statements is a true reflection 
of the narrative reporting throughout the Annual Report and 
Accounts, whether the key performance indicators give a 
true indication of the health of the business and if the issues 
considered of significant risk by both the external auditor and 
the Committee are aligned. 

The processes and procedures in place to satisfy the Board of 
the integrity of the financial and narrative statements include 
a robust disclosure verification process, monthly financial 
performance updates, and meetings with the internal and 
external audit functions without the presence of management. 

A statement of the Directors’ responsibilities is set out on pages 
99 to 100. The going concern statement is set out on page 100 
and the strategy and business model are set out on pages 2 
to 24.

Risk management
The Audit Committee has delegated responsibility for 
ensuring that:

 – There is an appropriate mechanism in place to identify 

the risks the Group faces;

 – Management teams have the correct focus on those risks 
and the action plans in place to mitigate or respond to 
those risks;

 – A compliance programme is in place in all markets that 

meets or exceeds external benchmarks and is appropriate 
in terms of legal requirements, content, sector, cost and 
resources;

 – Internal controls are appropriate, well designed and 

operating consistently across the Group to manage risk 
effectively; and

 – The Group’s whistleblowing programme is appropriately 

managed to reduce the risk of fraud or respond quickly and 
decisively in the event the Group falls victim to fraud.

Internal control 
The Internal Control framework encompasses all controls 
including those relating to financial reporting processes, 
preparation of consolidated Group accounts, operational and 
compliance controls and risk management processes. 

InControl Standards
InControl Standards (“ICS”) is the newly implemented internal 
control replacing the Group’s Minimum Control Framework 
(“MCF”). The key theme being the enhanced simplification and 
standardisation of our control framework in line with a risk-
based approach covering financial, operational and IT 
processes. The ICS were approved by the Committee and 
rolled out across the Group in 2020. ICS has been designed to 
enable management to establish, assess and enhance strong 
and consistent risk and control governance. The framework is 
regularly reviewed and updated in line with emerging Group 
risks, in response to emerging internal audit issues and also 
following any investigation activity. 

The standards form part of the broader control environment 
consisting of:

 – Culture and behaviours
 – Code of Conduct
 – Group, regional and local policies and procedures, 

including legal and regulatory compliance

 – Delegation of authorities
 – Risk management process
 – Roles and responsibilities

The ICS has been designed to mitigate the most significant risks 
across the Group providing robust governance and a sound 
controls framework to ensure:

 – Reliability of financial reporting
 – Effectiveness and efficiency of operations
 – Compliance with applicable laws and regulations

They are also there to help protect us from:

 – Fraud and misappropriation of cash and assets
 – Material error in the financial statements

The central and regional Internal Controls teams support the 
business by providing the framework, tools and training and 
ongoing support to embed the ICS across the business which in 
turn enables management to monitor the effectiveness of 
controls in the business and to implement actions plans where 
improvement is required. The Internal Control function is 
separate from the Internal Audit function and works with 
management teams to design controls that are proportionate 
to the level of risk, supported by systems and easy to follow.

The Audit Committee receives regular reports from the Group 
Head of Internal Audit covering Internal Audit, Internal Controls 
and Risk Management. The reports provide an update on the 
Internal Audit activities including an overall opinion on the 
control environment for the period; the Internal Control 
environment, with particular focus on the status of compliance 
with the Group’s InControl Standards for both Business Controls, 
IT general controls and the Risk Management programme 
including the risk process, assessment and mitigating activities. 
The reports are available to all Board members to allow them to 
keep informed, and other Board members are also able to 
attend any Committee meetings should they wish. However, 
the Audit Committee also provides an update on the control 
and risk environment to the full Board following each 
Committee meeting. 

Whistleblowing
Speak Up!, the Group’s externally hosted whistleblowing line, 
is a compliance and ethics reporting solution which allows both 
hotline and web reporting capabilities in multiple languages, 
integrated with case management software to support efficient 
and effective investigation, remediation and reporting. The 
Group Head of Internal Audit reports to the Committee at each 
meeting on fraud and whistleblowing claims that have been 
received since the last Audit Committee meeting, and 
significant currently open issues. The new and open cases 
which are reported to the Committee are those of sufficient 
significance to warrant attention, however a list of all reports 
is also provided to the Committee along with a breakdown 
by market, report type and source.

The Audit Committee chair reports to the Board on any significant 
issues following each meeting. All Directors have full access to the 
whistleblowing reports and other Audit Committee papers. 

Inchcape Annual Report and Accounts 2020

69 

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Internal Audit
The aim of the Internal Audit function is to provide independent 
and objective risk-based assurance for the Group by bringing  
a systematic and disciplined approach to evaluate the 
effectiveness of risk management, governance and control.  
An annual programme of audit activity is approved by the 
Audit Committee; this is flexed if required throughout the year  
in accordance with the risk profile of the organisation and any 
subsequent amendments are discussed in detail and agreed 
by the Committee.

The function carries out audits across a selection of Group 
businesses, functions and programmes which include the 
management of risks and controls over financial, operational,  
IT and other compliance areas such as GDPR and anti-bribery 
and corruption. 

The Internal Audit function, led by the Group Head of Internal 
Audit, consists of appropriately qualified and experienced 
employees with an in-depth understanding of the business 
culture, systems, and processes. The Group Head of Internal 
Audit reports to the Audit Committee and has direct access to, 
and has regular meetings with, the Audit Committee Chair, 
prepares formal reports for Audit Committee meetings on the 
activities and key findings of the function and reports on 
progress against mitigation plans. The purpose, authority and 
responsibility of Internal Audit are defined in the Internal Audit 
Charter, which the Committee reviews annually.

Due to the impact of the COVID-19 pandemic, the Internal 
Audit function re-prioritised their plan during the year with 
additional focus on ensuring that key controls to mitigate the 
heightened fraud and operational risk in a COVID-19 
environment were in place. The COVID-19 Key Control reviews 
assessed a selection of markets with particular focus on 
treasury, payroll, master data management, segregation of 
duties, IT security and key control account reconciliations.

During the year the Internal Audit function carried out 64 audits 
which included reviews of the key business and IT controls in 
the UK, Europe, Asia, Australia and across Central and South 
America. The team also carried out a number of risk based 
reviews across the Group including Data Privacy, Business 
Continuity and Anti Money Laundering. In addition to 
undertaking a full programme of audit activities, the function 
also provided a number of advisory engagements (where risk 
and control systems and processes have recently been 
introduced) and participated in investigation activities 
where appropriate.

Internal Audit effectiveness review
The Internal Audit function continually assesses its effectiveness 
by measuring performance against key performance 
indicators, results of feedback from satisfaction surveys 
following each audit, self-evaluation of compliance against the 
Internal Audit Charter and Global Internal Audit methodology 
and regular monitoring of its plans, performance and outputs 
by the Audit Committee. 

In addition, the Company Secretary facilitated an independent 
review of the effectiveness of Internal Audit and reported the 
findings to the Audit Committee in February 2021. The review 
consisted of an online questionnaire completed by the 
members of the Audit Committee, the Group Chief Executive, 
the Group Finance Director, the Group Financial Controller, the 

external audit lead partner, and the regional CFO for 
Australasia, UK, Emerging Markets and Europe. The aim of 
the independent review is to enable Internal Audit to develop 
an action plan to address any areas where improvement  
is required. 

The review is split into five areas covering independence, 
skills and experience, assurance and business improvement, 
improvement of the IA function, communication and 
performance. 

The review concluded that the IA function is objective and 
independent and has evolved to become more aligned with 
the key issues of concern for the Audit Committee. The team 
responded quickly to the COVID crisis demonstrating their 
ability to deal with key business issues well. Progress on the 
control agenda has been exemplary during a challenging year 
however the focus for 2021 should be on the evolution towards 
a more risk-based approach. 

External audit
Following an audit tender process during 2017, Deloitte LLP was 
appointed as the Group’s auditor. Deloitte assumed 
responsibilities from PwC in May 2018 following shareholder 
support for the appointment at the Annual General Meeting. 
Anna Marks is the lead audit partner and has been in position 
since the appointment of Deloitte LLP. 

The Company confirms that it complied with the provisions of 
the Competition and Markets Authority’s Order for the financial 
year under review.

Auditor effectiveness, independence and objectivity
Ensuring that the external auditor provides a high quality audit 
is a key activity of the Audit Committee as a high quality audit 
provides stakeholders with assurance that the financial 
statements give a true and fair view. The Committee carries out 
its assessment on an ongoing basis by considering its 
interactions with the auditor, its observations of the auditor and 
the relationship between the Audit Committee, the auditor and 
management. 

The Committee encourages a culture of open communication 
and debate and the Committee believes that it is able to ask 
questions on key issues and to challenge when it feels more 
information is needed. The Committee also looks at how 
management responds to requests from the auditor and 
carefully reviews the auditor’s findings and recommendations. 

When the auditor supports management’s approach, the 
Committee considers the evidence supplied by the auditor to 
support its decision to ensure that the auditor is not 
compromised and remains objective. 

The auditor also meets with the Committee without the 
presence of management on a regular basis, usually following 
each meeting. This gives the auditor an opportunity to confirm 
its view that management are addressing any issues raised 
appropriately or to raise any concerns they may have. 

External evidence of the quality of the audit is also vital in 
assisting the Committee in its review of the effectiveness of 
the audit. 

70 

Inchcape Annual Report and Accounts 2020

When evaluating the quality of the external audit the 
Committee considers: 

 – Mindset and culture – the ethical and professional principles 

adhered to by the auditor; whether the auditor has any 
personal or commercial interests in the Group; and how they 
have demonstrated high standards of independence, 
integrity, objectivity and challenge throughout the year. 
 – Skills, character and knowledge – the auditing skills of the 

audit team; level of knowledge of the automotive distribution 
and retail industry possessed by the audit team; the auditor’s 
understanding of its obligations to users of the financial 
statements; and ability to challenge where appropriate whilst 
maintaining strong relationships.

 – Quality control – the processes the auditor has in place to 

identify and address risks to the audit.

 – Feedback from business – the Committee received 

feedback from management on the quality of the auditor’s 
delivery, communication and interaction with the various 
finance teams across the Group.

The above attributes support the auditor in making reliable and 
objective judgements and the Committee continually seeks to 
assure itself that they are in place. 

The auditors’ report to the Committee sets out the audit plan, 
materiality, scoping, the risk assessment process, significant 
risks, other areas of focus, the purpose of the report and 
responsibility statement. The Committee reviews at each stage 
of the audit to ensure that it is satisfied that the audit plan is 
appropriate, if the auditor is meeting its obligations, and to 
agree any changes to the audit if they arise. 

Deloitte continually monitor their independence and ensure 
that appropriate safeguards are in place including but not 
limited to the rotation of senior partners and staff and the 
involvement of other partners and staff to carry out reviews  
of the work performed and to otherwise advise if necessary.

After considering all of the above elements, the conclusion  
of the Committee is that the auditor carried out their audit 
effectively and that the auditor is independent and objective. 

Non-audit services
Implementing a Non-Audit Services Policy (the “Policy”) is also 
key to ensuring the independence of the external auditor. The 
Policy for non-audit services sets out the permitted and 
non-permitted non-audit services as well as the approval levels 
required by the Audit Committee and is designed to ensure 
that the external auditor’s objectivity is not compromised by 
earning a disproportionate level of fees for non-audit services  
or by performing work that, by its nature, may compromise the 
auditor’s independence. However, using advisors who have an 
understanding of the Group’s business can be a benefit and 
the Committee will consider non-audit services supplied on an 
ongoing basis. The Policy was updated in line with the revised 
version of the Ethical Standard for auditors issued by the 
Financial Reporting Council in December 2019.

The Group’s Policy on non-audit services to be provided by the 
Group’s auditor defines two types of non-audit services that 
may be performed:

 – Regulatory services, which are services undertaken as auditor 
or reporting accountant which are outside the scope of the 
statutory audit but which are consistent with the role of 
statutory auditor; and

 – Permitted non-audit services, which are services that the 
auditor may be permitted to undertake subject to the 
appropriate level of approval.

The aggregate fees incurred for permitted non-audit services 
relative to the audit fee should not exceed 70% of the average 
audit fee over the previous three years, with such cap 
applicable to both Group and UK audit fees. 

The provision of permitted non-audit services will only be 
approved by the Audit Committee if:

 – Engagement of the auditor to provide the services does not 

impair the independence or objectivity of the 
external auditor;

 – The skills and experience of the external auditor make it the 

most suitable supplier of the non-audit service;

 – The auditor does not have a conflict of interest due to a 

relationship with another entity; and

 – The aggregate fees incurred for permitted non-audit services 
relative to the audit fee do not exceed 70% of the average 
audit fee over the previous three years.

Permitted non-audit services above a certain level are 
approved on a case-by-case basis by the Audit Committee. 

In 2020, the fees for permitted non-audit services largely relate 
to dealer benchmarking services provided by Deloitte in 
Australia and the Group remains within the Audit Committee 
approved ratio of audit to non-audit fees.

The following non-audit fees incurred with Deloitte were:

Regulatory services 
Permitted non-audit services 

2020
£’000 

25
349

2019
£’000

11 
281

The ratio for audit/non-audit work for the year ended 
31 December 2020 is 0.01:1. Full details are shown in note 3d 
of the notes to the financial statements.

Audit fees paid to the auditor
Fees paid for services provided by Deloitte (three year average) 
were: 

Audit fees 

2020
£’000 

3,365

2019
£’000

3,149

Inchcape Annual Report and Accounts 2020

71 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
CSR committee report

CSR Committee report

Till Vestring
Chair of the CSR  
Committee

Allocation of time spent

Health & Safety

Workforce engagement

CSR strategy

Corporate governance

Committee Report. At the current time, these events will be held 
virtually however the Committee will keep the situation under 
review with a view to holding physical events when possible. 

In order to obtain the views of the workforce in such a 
challenging year, management carried out a pulse survey 
covering specific areas due to the pandemic: impacts on the 
individual and their wellbeing; communication; leadership and 
management; and ways of working. Detailed action plans are 
generated on a market by market basis. These are created 
and owned by management with HR support and facilitation. 
Global and regional outcomes, themes and trends are 
considered by the Group Executive Team in a session led by 
the Chief Human Resources Officer with each market CEO 
presenting their action plan. Actions are closely monitored,  
with short Pulse Survey questions aligned to areas of focus 
measuring progress/improvement. The results from the survey 
are discussed by the Committee and any issues arising are 
communicated to the Board as a whole following each 
update. Further details can be found on pages 34 and 35. 

During the year Duncan also rolled out a new Responsible 
Business (”RB”) working group to move the CSR strategy to its 
next stage with a fully holistic approach that includes our 
benefit to society, and to all groups of stakeholders, which is 
woven into our business strategy. The RB group is made up of 
over 22 colleagues from around the world covering all areas of 
the business. This remit of the RB strategy will be developed 
alongside the Group strategy to ensure close alignment of 
vision and purpose. Further information can be found on 
pages 8 and 9. 

The Committee reviewed the global health and safety 
programme during the year, monitoring progress against 
action plans which included a single HSE system and an  
HSE reporting tool to track compliance implemented globally. 
These tools will give the Committee further transparency into 
the health and safety culture within the organisation with 
reports against KPIs being provided at each meeting. 

In addition, the Committee monitored the COVID-19 HSE 
response, including monthly and year to date cases within the 
Group, health and safety processes in all businesses and the 
risk assessment and flexible work assessments created for home 
working risk assessments. Further information can be found on 
page 36. 

Till Vesting
Chair of the CSR Committee

Dear Shareholder
I am pleased to present the report of the CSR 
Committee for the year ended 31 December 
2020. 

During the year, the Committee’s focus has been 
on the health and safety of our employees and 
the businesses around the world have worked 
incredibly hard to keep each other, and our 
customers, safe throughout the global crisis. 

Till Vestring – chair 
Jerry Buhlmann 
Alex Jensen*
Duncan Tait* 
Nigel Stein 

Scheduled / attended

2/2
2/2
1/1
1/1
2/2

 * Alex Jensen joined the Committee in November 2020. Duncan Tait joined the 

Group in June 2020.

As I have been on the Board for over nine years I am pleased  
to announce that I will hand over the role of Chair of the CSR 
Committee and designated non-executive director (”DNED”) 
to Alex Jensen with effect from 1 January 2021. It has been a 
pleasure to be involved in Inchcape’s emerging CSR journey 
and I am delighted that I will stay on as a member of the 
Committee until I step down from the Board to support Alex as 
the CSR journey moves forward. 

We had planned to hold an employee townhall in Singapore in 
early 2020 but that was put on hold as COVID-19 spread. We 
had hoped the pandemic would be over quickly but following 
the initial global lockdown, the markets experienced local 
closures for the remainder of the year. As a result it was 
decided to postpone the DNED townhall event until 2021. 
Alex joined Duncan at the first virtual employee townhall event 
held in February 2021 and the outcomes from the workforce 
engagement programme will be disclosed in the 2021 CSR 

72 

Inchcape Annual Report and Accounts 2020

 
Evaluation 
The external evaluation of the Committee carried out during the year highlighted the need for the remit of the CSR Committee to 
evolve to align with the refreshed Group strategy. During 2021, the Committee will focus on defining its role so that it supports the 
Group’s strategic agenda and working with the other committees to report into the Board to enable full oversight of all aspects of 
environmental, social and governance matters. To date it has focused on elements of the social agenda, and we anticipate that 
this will broaden out during the course of 2021.

Environment 
The Group continued to monitor its GHG emissions during the year and details of the energy used are given on page 98. The 
impact of climate change will be a key focus for the Committee and the Board with its commitment to reporting in line with the 
recommendations under the Task Force on Climate-related Financial Disclosures (“TCFD”). To date the best estimates have been 
used to judge the impact of climate change however the analysis to be carried out under TCFD will improve those estimates and 
allow fuller disclosure next year. The Committee will monitor progress throughout 2021.

COVID-19 
The pandemic presented opportunities for management to re-focus how they communicate more proactively with employees with 
greater focus on regular cadence with senior leaders being more visible and a leadership communications platform launched in 
the second half of 2020. The Committee also spent time reviewing the many community projects throughout the year, as the 
regions provided support by providing resource and expertise to hospitals, charities and people in need throughout the year such 
as in the Americas where they provided vehicles to transport key workers to and from work at local hospitals and produced videos 
to explain social distancing and hygiene measures in place and donations of personal protective equipment; in Northern Europe 
the donation of demo vehicles for Red Cross use and the delivery of food and supplies to isolated and vulnerable people; and in 
Brunei where the team carried out a public awareness campaign early in the pandemic. 

Workforce engagement mechanism – role of the DNED
The Board agreed that the CSR Chair would also take the role of the designated non-executive director with responsibility for 
obtaining the views of the workforce. This is primarily done through reviewing the outcomes of the employee survey which are 
discussed with management in detail, with attention given to those areas with lower scores or indicating areas for improvement. 
Following each meeting, the DNED updates the Board on the findings and any action plans. During 2021, the DNED will attend the 
quarterly townhalls and the Committee will focus on building the engagement plan during the year. 

Our 2020 objectives What we achieved 
CSR strategy 

Establishment of Responsible Business working group to develop 
approach alongside the refreshed strategy to ensure alignment of 
vision and purpose 

Modern Slavery 
Statement  

Review training rolled out to procurement teams to enable them to 
recognise key risks to the Company, and action needed to manage 
the risks

Employee Experience 
Survey

Pulse survey completed in 2020 on the impact of COVID-19 on 
employees, focusing on key areas: 

 – Impact on individual and their wellbeing
 – Communication 
 – Leadership and management 
 – Ways of working 
An external evaluation carried out in 2020, noting that the feedback  
on the CSR Committee focused on determining the scope and remit  
of the Committee

Committee  
evaluation 

Priorities for 2021 
Develop communication 
strategy to ensure effective 
stakeholder engagement 

Set Responsible Business vision 
and build action plan 

Measure and report impact 
and success 
Carry out analysis to identify 
high risks suppliers and agree 
due diligence processes to 
mitigate risks associated with 
those suppliers 
DNED to join quarterly virtual 
townhall to run a Director-only 
session for employees

An internal evaluation will be 
carried out in 2021

Inchcape Annual Report and Accounts 2020

73 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Remuneration

Directors’ Report on Remuneration

Allocation of time

Jane Kingston
Chair of the  
Remuneration  
Committee

Executive remuneration

Incentives

Corporate governance

2020 Remuneration policy
During the early part of 2020, the Committee focused on 
finalising our revised 2020 remuneration policy which we set out 
in last year’s Annual Report. I would like to thank shareholders 
for their advice and support, and we were pleased that the 
remuneration policy received a significant vote in favour, at 
94.5%, at the Annual General Meeting on 21 May 2020. Our 
renewed policy ensures we meet important governance 
standards and addresses both incumbent and new Directors’ 
pension arrangements. 

In this DRR we explain in detail what actions were taken by the 
Committee during the year as a result of the pandemic and 
how we propose to implement the policy going forward. 

COVID-19’s impact on remuneration
The actions taken in response to the pandemic are given on 
page 60. The Committee continually monitored remuneration 
decisions taken across the Group and considered all decisions 
on executive and senior management pay during 2020 in this 
context, together with the impact on our other stakeholders 
including shareholders and the wider societies within which we 
operate. The Committee was mindful of how remuneration 
decisions contribute to wider cost saving initiatives aimed at 
mitigating the impact of the pandemic on our business and 
our colleagues. As a result, the following actions were taken: 

 – Salary increases were postponed for some employees in 
2020, including the planned 3% increase for Gijsbert de 
Zoeten, the Chief Financial Officer. 

 – Given the timing of the lockdowns, the 2019 bonus payment 

had already been paid and the Committee made the 
decision not to claw this back. There will be no bonus 
payments for 2020 for the Executive Directors, Group 
Executive Team (”GET”) and across most businesses within 
the Group. 

 – The revision in the new remuneration policy around the 

increase in bonus pay-out at target performance (from 40% 
to 50% of max) was not applied to the 2020 bonus.

 – Members of the GET and the Board agreed to take a 20% 
salary or fee cut, applied for three months for the GET and 
nine months for Non-Executive Directors. Also, senior 
managers below the GET agreed to take temporary salary 
cuts between 10% to 15% depending on grade. 

 – Duncan Tait, who joined as Group Chief Executive Officer in 
June, also volunteered a salary reduction of 20% for his first 
three months of service. 

Dear Shareholder
On behalf of the Board, I am pleased to present 
the Directors’ Report on Remuneration (“DRR”) for 
the year ended 31 December 2020. During the 
year, the Remuneration Committee focused on 
the policy renewal, change of our CEO, together 
with managing and mitigating the impact of 
COVID-19.

As discussed throughout the Annual Report and 
Accounts, COVID-19 impacted the business in  
all of our markets. Throughout, our primary 
concern has been to ensure the health, safety 
and wellbeing of our employees across the 
world. The Committee, together with the Board, 
would like to thank all of our colleagues who 
have demonstrated incredible courage and 
resilience throughout this extraordinary year.

Membership 

Jane Kingston – Chair
Jerry Buhlmann
Nigel Stein 
Till Vestring 

Number of meetings 
held/attendance 

Ad hoc meetings  
held/attendance

2/2
2/2
2/2
2/2

3/3
3/3
3/3
3/3

74 

Inchcape Annual Report and Accounts 2020

 
Business performance in 2020
Shareholders will be aware that, in addition to the challenges  
of COVID-19, the global automotive industry is undergoing a 
period of significant change and disruption, and against this 
backdrop we are pleased with the Group’s financial 
performance, reliably delivering results that, whilst below the 
original goals that we set ourselves for 2020 before the 
pandemic, exceed mid-year expectations.

The Group delivered revenue of £6.8bn, profit before tax of 
£129m, EPS of 23.6p (basic adjusted) and ROCE of 12.3%. 
Furthermore, we are delighted with the significant strategic 
progress which continues to be made through the 
implementation of the Group’s strategy, and the focus on  
our Distribution business. 

Remuneration outcomes for 2020 
2020 Targets 
Notwithstanding the severe affect the pandemic has had on 
our business and the financial implications for employees at all 
levels, no changes have been made to the targets which were 
determined pre-COVID-19 for either the annual bonus or the 
2018 PSP/CIP awards. 

2020 Bonus
As the financial targets for the 2020 bonus were not achieved, 
this, coupled with the experience of shareholders and other 
stakeholders, has resulted in the decision to make no payments 
to Executive Directors, members of the GET and most 
management participants (not withstanding that good 
progress has been made versus strategic goals).

2018 PSP/CIP
Achievement of the 2018 PSP/CIP performance targets was 
significantly impacted by the detrimental effects of COVID-19, 
and will vest at an overall rate of 28.5% with only the ROCE 
target being within range.

2020 PSP/CIP award
Long-term incentive awards are usually granted immediately 
following the AGM at which a policy is approved by 
shareholders. Mindful of two newly-appointed executives and 
the need to provide long-term motivation for the wider PSP 
population (of approximately 300 employees), the Committee 
agreed it would be important to continue to grant the 2020 
PSP/CIP with the targets which had been determined before 
the global pandemic and which had already been disclosed 
in the 2019 DRR. However, the Committee considered the share 
price to be used to calculate the 2020 awards, to ensure that 
any awards granted in 2020 would not result in considerably 
higher numbers of shares, compared to 2019, due to 
fluctuations in share price as a result of COVID-19. As a result,  
a 10% reduction was applied to the number of shares granted 
to the Executive Directors, GET and other senior managers to 
ensure that the awards reflect shareholder experience and 
alignment with other stakeholders.

Plans and targets for 2021
As already noted, the Committee considered the 
implementation of the approved 2020 remuneration policy in 
light of these challenges and agreed the planned increase in 
bonus pay-out at target (from 40% to 50% of max) would not be 
implemented until the 2021 bonus cycle. 

2021 Bonus
The matrix style bonus, combining revenue and profit, will 
continue to apply to executives and senior managers for the 
2021 performance year. Performances ranges have been 
widened compared to those used in 2020, to take account  
of the uncertain trading conditions in all of our markets. 
Furthermore, assumptions around the impact of the continuing 
COVID-19 pandemic on our ability to trade in our geographic 
markets fundamentally influence these performance ranges, 
and the Committee will review the pre-defined external market 
assumptions that underpin the annual bonus plan to ensure 
they continue to be relevant.

2021 LTIPs 
At the time of writing, the Committee intends that the 2021 LTIP 
targets will continue to be three-year average ROCE, cash 
conversion and three-year cumulative EPS. However, given the 
significant and continuing COVID disruption to trading, the 
Committee was not able to finalise and therefore disclose 
targets at the time of writing. We hope to be in a position to do 
so over the coming months and will disclose these targets as 
soon as we are able.

CEO appointment
Duncan Tait joined as CEO on 1 June 2020 with a base salary 
of £780,000, a pension contribution of 10% of salary and 
incentives and benefits consistent with the remuneration policy. 
He did not receive any amounts in lieu of awards forfeited at his 
previous employer. We are delighted that Duncan immediately 
demonstrated his commitment to the Group by purchasing 
11,502 shares.

Stefan Bomhard, former CEO, left the Group on 30 June 2020.  
In line with the remuneration policy, and his leaving status, 
Stefan Bomhard did not receive a bonus for 2020 and all his 
outstanding PSP and CIP awards (i.e. those granted in 2018 
and 2019) lapsed in full. Stefan did not receive any exit 
payments. Prior to leaving the Group, Stefan was entitled to 
receive shares due under the 2017 PSP and CIP award in May 
and June 2020 respectively. These shares are held in a 
nominee account for the required two-year post vesting 
holding period. 

Resulting performance outcomes
The Committee is satisfied that the total remuneration received 
by Executive Directors in 2020 appropriately reflects the 
Company’s performance over the year, is in line with policy and 
is consistent with the approach taken for other employees. The 
Committee is also satisfied that the approach to setting 
remuneration for 2021 underpins the effective and proper 
management of risk by rewarding fairly for sustainable profit 
growth and long-term returns for shareholders. 

Inchcape Annual Report and Accounts 2020

75 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Remuneration continued

The Committee is mindful of the fact that our two recently-
recruited Executives received no long-term incentive awards  
to compensate them for forfeited awards from their prior 
employment and now, as a result of the pandemic, have a 
significantly reduced opportunity to build shareholding via  
the 2020 long-term incentives. This situation will be kept  
under review.

During 2020, under Duncan’s leadership, the Group renewed 
its focus on our Responsible Business agenda incorporating 
ESG initiatives. In 2021, the Committee will be mindful of the 
need to reflect this strategic thrust in our remuneration 
framework at an appropriate point in the future.

We hope to have your support at the upcoming AGM.

Jane Kingston 
Chair of the Remuneration Committee

Shareholder consultation
On behalf of the Committee, and together with the Chairman,  
I had the opportunity to speak with a number of our key 
shareholders whose advice was reflected in the renewal of the 
remuneration policy. Their input guided the Committee’s 
decisions around appropriate phased pension payment 
reductions for the former Executive Directors, post-termination 
shareholding guidelines and maintaining the co-investment 
plan as an effective mechanism through which to encourage 
alignment with shareholders. 

As soon as it became apparent that the pandemic was 
impacting operations globally, the Committee wrote to 
shareholders to inform them of the immediate remuneration 
decisions being made so that shareholders had the 
opportunity to give their feedback. 

Committee evaluation
In line with the UK Corporate Governance Code, an external 
Board evaluation was carried out in 2020. As part of that 
evaluation, a review of the Committee was undertaken which 
covered membership, meetings, the performance of the chair, 
clarity of objectives and terms of reference and quality of 
external advice. The Committee was satisfied with the 
performance of the Committee and discussed some minor 
changes for improvement.

Looking forward 
2020 has undoubtedly been the most challenging year for us in 
living memory. The Executive Directors, our Group Executive 
Team, along with all of our employees across the world, have 
worked tirelessly to ensure the business remains strong and 
stable, and that customers, and each other, have been able to 
stay safe throughout. The Committee is committed to ensuring 
the remuneration arrangements continue to support the efforts 
of the workforce and the objectives of the strategy, whilst 
aligning pay with strong performance, and the interests of 
executives and senior management with those of shareholders 
and good corporate governance. 

Having reviewed the year end results, management proposed 
to reinstate the 2020 pay review planned for April 2020 and 
which was subsequently deferred. This was applied with effect 
from January 2021. There will be no back-dating of this award 
to those who receive it. The Committee decided that the same 
principle should apply to Gijsbert de Zoeten and members of 
the GET, but not to Duncan Tait who joined subsequently.

The Committee also approved the global average workforce 
annual salary review of 3.28% and the average workforce 
annual salary review for Group employees of 2.5%. Duncan Tait 
will receive an increase of 2.5% in line with this average. Gijsbert 
de Zoeten has been awarded an increase of 3.8% which is 
above this average as the Committee believes this is in 
recognition of significant additional responsibilities he now has 
following the departure of the Group Strategy Director, and his 
performance and contribution to the business to date. 

76 

Inchcape Annual Report and Accounts 2020

Executive Directors’ remuneration in 2020

What Executive Directors earned during 2020 (£’000)

Duncan 
Tait

Gijsbert 
de Zoeten

416

461

Base salary

Benefits

Pensions

Other

DETAILS OF ACTUAL PERFORMANCE ACHIEVED ARE GIVEN ON PAGES 87 TO 91

3 46

3

£468

194

49

3

£707

How we performed in 2020 
Despite the challenges of COVID-19, the Group’s performance reliably delivered results that, whilst below the targets set before the 
pandemic, are in line with revised expectations. 

Furthermore, we are delighted with the significant strategic progress which continues to be made through the implementation of 
the Group’s strategy, and the focus on our Distribution business. 

Measures used for annual bonus

Measures used for long-term incentive plans

Profit before tax

Revenue

Objectives

EPS

ROCE

Revenue

EPS (Earnings per share)

Threshold
£8,065.0m

Stretch
£8,914.0m

23.6p

Actual*
£7,036.4m

Profit before tax

Target
£8,489.5m

ROCE (Return on capital employed) 

Threshold
£273.9m

Stretch
£334.7m

12.3%

Actual*
£135.7m

Target
£304.3m

FURTHER INFORMATION ON ANNUAL BONUS AND LONG-TERM INCENTIVE PLANS CAN BE FOUND ON PAGES 88 TO 91

 * Actual performance for determining bonus outcomes has been calculated using the same currency rates as used to set the bonus targets, and both targets 

and performance have been determined on an IFRS 16 basis. This approach helps ensure that the bonus is linked to underlying financial performance.

Inchcape Annual Report and Accounts 2020

77 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Remuneration continued

Part 1 — 
Directors’ remuneration policy

This section of the report sets out the policy that was approved by shareholders at the 2020 Annual 
General Meeting held on 21 May 2020. 

Alignment of the remuneration policy
This section outlines how clarity, simplicity, risk, predictability, proportionality and alignment to culture were addressed when 
reviewing the remuneration policy and its implementation as required under provision 40 of the UK Corporate Governance Code.

 – The Committee believes that the disclosure of the design of remuneration arrangements is transparent with clear rationale 

provided on maintenance and changes to policy. The Committee remains committed to consulting with shareholders on the 
policy and its implementation

 – The Committee believes the performance measures used in the long-term incentive plans, along with those in the bonus, also 

aid simplicity due to the clear alignment to Inchcape’s strategy, and are familiar to all stakeholders

 – The Committee has ensured that remuneration arrangements do not encourage and reward excessive risk taking by setting 
targets to be stretching and achievable, with discretion to adjust formulaic bonus and PSP outcomes and expanding the 
circumstances in which malus and clawback can be applied 

 – The link to strategy of the performance measures used and the setting of targets balances predictability and proportionality by 
ensuring outcomes do not award poor performance in the short and long term. The policy is consistent with Inchcape’s culture 
as well as strategy, therefore driving behaviours which promote the long-term success of Inchcape

Remuneration policy for Executive Directors

Element
Base salary

Objective and link to strategy
To pay a competitive salary which 
attracts, retains and motivates talent to 
make decisions which drive the 
Company’s strategy and create value 
for stakeholders.

Annual bonus

To motivate and reward for the 
achievement of the Company’s strategic 
annual objectives.

Operation and performance metrics
Salaries are reviewed annually and any increases 
typically take effect from 1 April of each year.

Adjustments to salary will take account of:

 – Increases awarded across the Group as a whole, 

and conditions elsewhere in the Group;

 – Experience and performance of the individual;
 – Pay levels at organisations of a similar size, 

complexity and type; and

 – Changes in responsibilities or scope of the role.

Based at least 70% on annual financial performance. 
Financial measures may include (but are not limited 
to) revenue and profit. Non-financial measures may 
include strategic measures directly linked to the 
Company’s priorities.

Any annual bonus earned above 100% of salary is 
paid in shares which are automatically invested in 
the CIP.

Bonus payouts are subject to malus and clawback 
provisions.

Performance  
Share Plan 
(PSP)

To provide a meaningful reward to 
senior executives linked to the long-term 
success of the business.

Vesting of the PSP awards is based on performance 
measures linked to the Group’s strategic priorities 
and may vary year-on-year.

The use of performance shares enables 
the delivery of median pay for median 
performance and upper quartile pay for 
upper quartile performance.

Vested awards will be subject to an additional 
two-year holding period.

Any dividends paid would accrue over the vesting 
period and would be paid only on those shares that 
vest. Dividends can be paid in cash or shares. 
Current practice is for dividends to be paid as 
shares.

PSP awards are subject to malus and clawback 
provisions.

Opportunity
Increases are not expected 
to exceed the average 
increase for senior 
management, unless a 
change in scope or 
complexity of role applies.

150% of salary maximum 
payable for achieving stretch 
performance against all 
measures.

75% of salary payable for 
target performance.

15% of salary payable for 
entry level performance.

Normal PSP opportunities will 
be 180% of salary.

Award levels are subject to 
an individual limit of 300%  
of salary.

Threshold level performance 
will result in 25% vesting of the  
PSP award.

78 

Inchcape Annual Report and Accounts 2020

Remuneration policy for Executive Directors continued

Element
Co-
Investment 
Plan (CIP)

Objective and  
link to strategy
To encourage executive 
share ownership and 
reinforce long-term 
success.

A voluntary investment 
opportunity in return for 
a performance-based 
match.

Any annual bonus 
earned over 100% of 
salary will be paid in 
shares which will be 
automatically invested 
in the plan. Further 
voluntary investments 
may be made up to  
the investment limit. 

Save As You 
Earn (SAYE)

To encourage share 
ownership.

Pension

To provide market 
competitive pension 
benefits where it is 
cost-effective and 
tax-efficient to do so.

Other benefits

To provide market 
competitive benefits 
where it is cost-effective 
and tax-efficient to  
do so.

In-post 
shareholding 
guidelines

Post-exit 
shareholding 
guidelines

To encourage share 
ownership and 
alignment of executive 
interest with those of 
shareholders.

To reinforce long-term 
alignment of executive 
interests with those of 
shareholders post-
termination.

Operation and performance metrics
Any bonus earned over 100% of salary will be paid in shares which 
will be automatically invested in the plan. Further voluntary 
investments may be made up to the investment limit.

Invested shares can be withdrawn at any time but the entitlement 
to a match would be lost if the invested shares are withdrawn 
before the end of the relevant three-year vesting period.

Vesting of the CIP awards is based on performance measures 
linked to the Group’s strategic priorities and may vary year-on-year.

Opportunity
Executive Directors may invest 
up to an overall maximum of 
50% of salary. Maximum match 
of 2:1, threshold of 0.5:1.

Maximum matching award is 
therefore 100% of salary in any 
year, and threshold matching 
award is 25% of salary.

For awards granted to the Executive Directors, vested awards will be 
subject to an additional two-year holding period.

Any dividends paid would accrue over the vesting period and 
would be paid only on those shares that vest. Dividends can be 
paid in cash or shares. Current practice is for dividends to be paid 
as shares.

CIP awards granted are subject to malus and clawback provisions. 

UK employees are able to make monthly savings, over a three-year 
period. At the end of the savings period, the funds are used to 
purchase shares under option. As this is an all-employee scheme 
and Executive Directors participate on the same terms as other 
employees, the acquisition of shares is not subject to the 
satisfaction of a performance target.

Receive a salary supplement in lieu of pension contributions.

In addition and in line with other UK-based employees, Executive 
Directors are also entitled to participate in the Group’s pension 
scheme, Cash+, which is a cash balance retirement scheme which 
accrues 16% of earnings (capped at £250,000 p.a.) paid as a lump 
sum at the age of 65. In this scheme, members are required to 
contribute 7% of pensionable salary. The scheme closed on 31 
December 2020.

Benefits currently include (but are not limited to):

Company cars;

Medical care; and

Life assurance premiums. 

Participation limits are those set 
by the UK tax authorities from 
time to time.

Executive Directors are entitled 
to a cash supplement of up to 
10% of salary.

Executive Directors who were 
appointed prior to 2019 were 
entitled to a pension 
contribution of up to 30%  
of salary.

It is not anticipated that the 
costs of benefits provided will 
materially exceed 5% of salary 
for existing Executive Directors.

The Committee retains the 
discretion to approve a higher 
cost in exceptional 
circumstances (e.g. relocation).

Executive Directors are required to accumulate, over a maximum 
period of five years from date of appointment, a number of shares 
equivalent to a shareholding worth 200% of base salary.

n/a 

A departing Executive Director is required to maintain a 
shareholding for two years post-termination, set at the lower of the 
actual shareholding on exit and the in-post shareholding guideline.

n/a 

Enforcement of this guideline will be facilitated through a holding 
requirement for Executive Directors applied to share-based 
incentives awards from 2020 onwards.

The application of this requirement will be at the Committee’s 
discretion (which will be applied only in exceptional 
circumstances).

Notes to the policy
Payments from existing awards
Executive Directors are eligible to receive payment from any 
award made prior to the approval and implementation of the 
remuneration policy detailed in this report. Such awards 
include vested but unexercised options.

Selection of performance measures and target setting
As part of the remuneration policy review, the Committee 
reviewed the appropriateness of performance measures used 
by the Group and determined the following:

 – The annual bonus measures have been selected to 

incentivise sustainable growth in profits. The matrix structure 
continues to provide a balanced focus between commercial 
and cash initiatives. A mix of strategic measures will continue 
to be selected each year to reinforce the Group’s strategic 
objectives.

 – The Committee believes that EPS and ROCE continue to be 
suitable measures of long-term performance for the Group. 
EPS is consistent with the Group’s long-term strategy focusing 
on sustainable growth while ROCE supports the Group’s cash 

Inchcape Annual Report and Accounts 2020

79 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Remuneration continued

initiatives of controlling working capital and capital 
expenditure. When ROCE is used in combination with EPS, it 
ensures there is a balance between growth and returns. The 
new cash conversion measure reflects the criticality of cash 
generation for Inchcape, which is required to support its 
continued evolution.

 – Performance targets are set to be stretching and achievable, 
taking into account the Company’s strategic priorities and 
the economic environment in which the Company operates.
 – The Committee has considered the use of other performance 
measures to reinforce the Company’s long-term objectives, 
including relative TSR. However, given the diversity of the 
Group’s operations, it would be difficult to set a relevant and 
robust comparator group for assessing relative TSR 
performance and there would be some difficulty in 
cascading appropriately down the organisation.

 – Targets are set taking into account a range of reference 
points including the strategy and broker forecasts for the 
Group. The Committee believes that the performance targets 
set are appropriately stretching, set to reward for 
outperformance of the market and that the maximum will 
only be achievable for truly outstanding performance. Please 
see pages 88 to 91 for further details on the target ranges.
 – The Committee retains discretion to adjust the annual bonus 
outcome up or down to ensure that it is a fair reflection of the 
Group’s underlying performance. The Committee also has 
the ability to adjust the number of shares vesting under the 

PSP to ensure it is a fair reflection of underlying performance 
during the performance period.

 – The Committee also has the discretion to adjust the 

performance conditions for long-term incentive plans in 
exceptional circumstances, provided the new conditions are 
no tougher or easier than the original conditions.

 – Any discretion exercised by the Committee in the adjustment 

of performance conditions will be fully explained to 
shareholders in the relevant Annual Report on Remuneration. 
If the discretion is material and upwards, the Committee will 
consult with major shareholders in advance. 

Malus and clawback
These provisions allow the Committee in certain circumstances 
(such as gross misconduct or a material misstatement of the 
Group financial statements, reputational damage or corporate 
failure) the discretion to:

 – reduce bonus, PSP and/or CIP;
 – cancel entitlement of bonus;
 – prevent vesting of the PSP and/or CIP; or
 – allow the Company within two years of payment/vesting of 

award to claim back up to 100% of the award.

Participants are informed about the malus and clawback 
conditions on their bonus at the start of each year and are 
required to confirm acceptance of malus and clawback 
provisions on their PSP and CIP awards upon grant.

Composition of remuneration arrangements
A significant proportion of Executive Directors’ pay is variable, long term and remains ‘at risk’ (i.e. subject to malus and 
clawback provisions). Charts are based on maximum payout scenarios for Executive Directors.

Fixed vs. variable (%)

21

79

Fixed: base salary, benefits and pension

Variable: annual bonus, PSP and CIP

Short-term vs. long-term (%)

37

63

Short-term: fixed plus annual bonus paid as cash

Long-term: PSP, CIP and annual bonus deferred into CIP

Remuneration policy for other employees
Our approach to salary reviews is consistent across the Group 
with consideration given to the level of responsibility, 
experience, individual performance, salary levels in 
comparable companies (using remuneration surveys, where 
appropriate) and the Company’s ability to pay.

Senior employees participate in an annual bonus scheme 
which has similar performance targets to those of the Executive 
Directors. Below this level, local incentive schemes are in place 
for management and non-management employees. 
Opportunities and performance conditions vary by country and 
organisational level, with business unit-specific metrics 
incorporated where appropriate. Commission-based 
arrangements are also operated for certain roles.

80 

Inchcape Annual Report and Accounts 2020

Senior managers also receive PSP awards while participation in 
the CIP is limited to Executive Directors, Group Executive Team 
members and the next level of executives (c. 20 individuals). 
Performance conditions are consistent for all participants while 
award sizes vary by organisational level. In-post share 
ownership guidelines apply to Executive Directors.

All UK employees are eligible to participate in the SAYE scheme 
on the same terms.

Pension and benefits arrangements are tailored to local market 
conditions, and so various arrangements are in place for 
different populations within the Group. The Group has 
calculated the average equivalent pension contribution across 
UK employees to be 10% of salary.

Remuneration policy for Non-Executive Directors

Objective and link to strategy Operation and performance metrics
To provide fair remuneration, 
reflecting the time commitment 
and responsibilities of the role.

Non-Executive Directors receive a fixed fee and do not 
participate in any incentive schemes or receive any other 
benefits, except the Chairman who receives medical cover.

Opportunity
Appropriate adjustments may 
be made to fee levels, taking 
account of:

Fee levels are reviewed regularly, with any adjustments 
effective immediately after the review is approved.

Additional fees are payable for acting as Senior Independent 
Director and as Chair of any of the Board’s Committees 
(excluding the Nomination Committee).

The Chairman’s fee is determined by the Remuneration 
Committee and the fees for other Non-Executive Directors are 
determined by the Executive Directors.

Non-Executive Directors may elect to receive up to 20% of their 
net fees p.a. as Company shares.

 – increases awarded across the 

Group as a whole and 
conditions elsewhere in 
the Group;

 – fee levels within organisations 
of a similar size, complexity 
and type; and 

 – changes in complexity, 
responsibility or time 
commitment required for 
the role.

Fees paid to Non-Executive Directors are within the limits approved by shareholders. This limit, currently at an aggregate 
of £1,000,000, was last approved by shareholders at the 2015 AGM.

Non-Executive Directors’ term of appointment
The Non-Executive Directors are appointed for an initial three-year term which can be terminated by either party on one month’s 
notice (six months for the Chairman).

Jerry Buhlmann 
Rachel Empey
Alex Jensen
Jane Kingston 
John Langston 
Nigel Stein 
Till Vestring

01 March 2017
26 May 2016
29 January 2020
25 July 2018
01 August 2013
08 October 2015
01 September 2011

One month
One month
One month
One month
One month
Six months
One month

Consideration of conditions elsewhere in the Group
The Committee reviews and approves all remuneration 
arrangements for the Group Executive Team and the Company 
Secretary. The Committee also reviews the pay budgets and 
benefit structures across the general population which are 
considered when determining remuneration for Executive 
Directors and the Group Executive Team.

The Company has a diverse international spread of businesses 
as well as a wide variety of roles from petrol pump attendants 
and valeters through to Chief Executives of our individual 
businesses and therefore pay levels and structures vary to 
reflect local market conditions. Although the Company has not 
carried out a formal employee consultation regarding 
executive remuneration, it does comply with local regulations 
and practices regarding employee consultation more broadly. 
This includes the Employee Experience Survey conducted in 
2020, more detail of which is provided in the CSR Report on 
page 72. 

The remuneration policy is published in the Annual Report and 
Accounts and is available to all employees for their review. The 
Remuneration Committee is available to answer any questions 
employees may have about the policy or to provide 
clarification on any remuneration matters. Elements of the 
policy are cascaded down the organisation such as bonus 
and long-term incentive plans. The new policy also aligns the 
pension contribution for newly appointed Executive Directors 
with the UK employee average which is currently 10% of salary.

Consideration of shareholder views
When determining remuneration, the Committee takes into 
account the guidelines of representative investor bodies and 
proxy advisors and shareholder views.

The Committee is always open to feedback from shareholders 
on remuneration policy and arrangements. We are committed 
to undertaking shareholder consultation in advance of any 
proposed changes to remuneration policy, as evidenced by 
our recent consultation with shareholders representing 70% of 

Inchcape Annual Report and Accounts 2020

81 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Remuneration continued

the Company’s issued share capital. The Committee will continue to monitor trends and developments in corporate governance 
and market practice to ensure the structure of executive remuneration remains appropriate.

Performance scenarios
The charts below show the remuneration that Executive Directors could expect to obtain based on varying performance scenarios. 
These illustrations are intended to provide further information to shareholders regarding the pay-for-performance relationship. 
However, actual pay delivered will be influenced by actual changes in share price and the vesting periods of awards. The charts 
have been updated for their 2021 salary.

Duncan Tait – Group Chief Executive
Total remuneration (£’000s)

Gijsbert de Zoeten – Chief Financial Officer
Total remuneration (£’000s) 

£5,440

62%

£4,321

52%

£2,042

27%

29%

28%

22%

43%

20%

16%

£883

100%

Minimum

On-target

Maximum Maximum
with share
price growth

Fixed remuneration
Annual bonus
Long-term incentives (PSP and CIP)

Notes on the performance scenarios:

£3,546

61%

£2,820

51%

£1,342

27%

29%

44%

£590
100%

Minimum

On-target

28%

22%

21%

17%

Maximum Maximum
with share
price growth

Fixed remuneration
Annual bonus
Long-term incentives (PSP and CIP)

Element
Fixed 
remuneration 

Assumptions
 – Total remuneration comprises base salary, benefits and pensions
 – Base salary – effective from 1 April 2021
 – Benefits – as provided in the single figure table on page 87 
 – Pension – 10% cash in lieu of pension

Variable pay

Annual 
bonus
CIP

Minimum On-target
No 
payout
No 
vesting

Target payout (50% of 
maximum)
Assumes full voluntary 
investment
Threshold match of 0.5:1

Maximum
Maximum payout

Maximum with 
share price growth

Maximum vesting Maximum vesting + 50% 

share price growth

PSP

No 
vesting

Threshold vesting (25% of 
maximum)

Maximum vesting Maximum vesting + 50% 

share price growth

82 

Inchcape Annual Report and Accounts 2020

 
 
 
 
 
 
Approach to recruitment remuneration
External appointments
When appointing a new Executive Director, the Committee may make use of any of the existing components of remuneration, 
as follows:

Component
Base salary

Pension

Benefits

Annual bonus

PSP

CIP

Other

Approach
The base salaries of new appointees will be determined by 
reference to the scope of the role, experience of the individual, pay 
levels at organisations of a similar size, complexity and type, pay 
and conditions elsewhere in the Group, implications for total 
remuneration, internal relativities and the candidate’s current base 
salary.
New appointees will be eligible to participate in the Group’s 
pension plan and receive a cash supplement on similar terms to 
Executive Directors appointed after 2019.
New appointees will be eligible to receive normal benefits available 
to senior management, including (but not limited to) company 
cars, medical care, life assurance and relocation allowance.
The annual bonus described in the policy table will apply to new 
appointees with the relevant maximum being pro-rated to reflect 
the proportion of employment over the year.
New appointees will be granted awards on the same terms as 
other Executive Directors as described in the policy table.
New appointees will be granted awards on the same terms as 
other Executive Directors as described in the policy table. 
The Committee will consider on a case-by-case basis if all or some 
of the incentives forfeited on leaving a previous employer will be 
‘bought-out’.

If the Committee decides to buy-out forfeited awards, the award 
will be structured on a comparable basis, taking into account any 
performance conditions attached, time to vesting and share price 
at the time of buy-out.

The Committee retains the discretion to make use of the relevant 
Listing Rule to facilitate such a buy-out.

Maximum annual grant value
n/a

n/a

n/a

150% of salary

300% of salary

100% of salary

n/a

The combined 
maximum is not 
intended to exceed 
400% of salary

Notes to recruitment remuneration policy
In determining the appropriate remuneration for a new Executive Director, the Committee will take into consideration all relevant 
factors to ensure that arrangements are in the best interests of the Group and its shareholders.

Internal appointments
In cases of internal promotions to the Board, the Committee will determine remuneration in line with the policy for external 
appointees as detailed above. Where an individual has contractual commitments made prior to their promotion to Executive 
Director level, the Company will continue to honour these arrangements. Incentive opportunities for employees below Board level 
are typically no higher than for Executive Directors.

Non-Executive Directors
In recruiting a new Non-Executive Director, the Committee will use the policy as set out in the table on page 81. A base fee in line 
with the prevailing fee schedule would be payable for Board membership, with additional fees payable for acting as Senior 
Independent Director or as Chair of the Audit, Remuneration and CSR Committees as appropriate.

Inchcape Annual Report and Accounts 2020

83 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
Corporate governance report – Remuneration continued

Exit payment policy, service contracts and change of control
The Company’s policy is to limit severance payments on termination to pre-established contractual arrangements.

In addition, the Company retains discretion to settle any other amount reasonably due to the Executive Director, for example, 
to meet legal fees incurred by the Executive Director in connection with the termination of employment, where the Company 
wishes to enter into a settlement agreement and the individual must seek independent legal advice.

In the event that the employment of an Executive Director is terminated, any compensation payable will be determined in 
accordance with the terms of the service contract between the Company and the employee as well as the rules of any incentive 
plans. When considering exit payments, the Committee reviews all potential incentive outcomes to ensure they are fair to both 
shareholders and participants.

The table below summarises how the awards under the annual bonus, PSP and CIP are typically treated in specific circumstances, 
with the final treatment remaining subject to the rules of the relevant plans (subject to any Committee discretion):

Component
Annual bonus

Circumstance
Resignation.

Death, ill-health, 
redundancy, retirement or 
any other reason which the 
Committee may, in its 
absolute discretion, permit.
Change of control.

PSP and CIP

Resignation.

Death, ill-health, 
redundancy, retirement 
(CIP only) or any other 
reason which the 
Committee may, in its 
absolute discretion, permit.
Change of control.

Treatment
Bonus will lapse unless the date of leaving is after 
the year end and the individual is not serving their 
notice period. The bonus will only be paid to the 
extent the targets set at the beginning of the year 
have been achieved.
The bonus will only be paid to the extent the 
targets set at the beginning of the year have 
been achieved.

Payment/vesting date  
(if relevant)
Either the end of the 
performance period or at the 
Committee’s discretion.

Either the end of the 
performance period or at the 
Committee’s discretion.

Any bonus payment will be pro-rated for time 
served during the year.

Either the end of the 
performance period or at the 
Committee’s discretion.

Unvested awards will lapse on date of leaving. 
Any vested awards can be exercised.
Any unvested awards will be pro-rated for time 
and performance.

At the normal release date 
(save where the Committee 
has discretion to determine 
otherwise or the rules provide 
otherwise). 

Any unvested awards will be pro-rated for time 
and performance.

At the time of change of 
control. 

Service contracts
The Company’s policy is for Executive Directors’ service contract notice periods to be no longer than 12 months, except in 
exceptional circumstances. All current contracts contain notice periods of 12 months.

Name
Duncan Tait
Gijsbert de Zoeten

Date of contract
1 June 2020
27 August 2019

Notice period
12 months
12 months

Unexpired term
To retirement
To retirement

The Company may terminate an Executive Director’s contract by paying a sum equal to base salary and, in certain circumstances, 
benefits including pension and life assurance, company car and entitlement to holiday pay for the 12-month period. Executive 
Directors’ service contracts are available to view at the Company’s registered office.

84 

Inchcape Annual Report and Accounts 2020

 
 
 
 
Part 2 — 
Annual report on remuneration

The following section provides details of how the Company’s remuneration policy was implemented 
during the financial year to 31 December 2020 and how it will be implemented in the financial year 
to 31 December 2021.

The Remuneration Committee consists of three independent Non-Executive Directors and the Chairman, who was independent  
on appointment. The Committee invites other individuals such as the Group Chief Executive, Chief Human Resources Officer and 
external consultants to attend its meetings. No Director takes any part in any decision affecting his or her own remuneration.

The Committee reviews its terms of reference on an annual basis. The terms can be found at www.inchcape.com.

The table below details the decisions the Committee made in 2020 and its focus for 2021.

Focus area
Bonus scheme 

Long-term 
incentives  

Executive 
Directors’ 
remuneration  

Group Executive 
Team 
remuneration  

Wider 
remuneration

  Decisions made in respect of 2020

The Committee reviewed the outcome of the 2019 bonus 
scheme and set targets for the 2020 bonus scheme.

The Committee agreed to delay the on-target increase from 
40% to 50% of maximum as part of the Group’s COVID-19 
response. Further details are given on page 88.

As the financial performance targets were not achieved no 
bonus will be paid to the Executive Directors for 2020.

The Committee reviewed the outcome of the 2017 PSP and  
CIP awards and agreed the grants for 2020. Details are on 
pages 90 to 91.

A third measure was introduced into the PSP and CIP based on 
cash. The weighting is 40% on each of EPS and ROCE, and 20% 
on cash. See page 91 for further details.

The Committee considered the approach to the grant of the 
2020 long-term incentive awards taking into account 
shareholder expectations as a result of COVID-19. Further details 
are given on page 91. 

The Committee approved the overall 2020 remuneration for the 
Executive Directors. 

As part of the Group COVID-19 response, the Committee 
approved a 20% salary reduction for Executive Directors from 1 
April 2020 to 30 June 2020 with the new CEO taking a salary 
reduction on his first three months of service from 1 June 2020 to 
31 August 2020. 

The 3% salary increase approved by the Committee for the CFO 
was postponed from April 2020 to January 2021.

The Committee reviewed the remuneration for senior executives 
taking into account pay for employees across the Group.

As part of the Group COVID-19 response, the Committee 
approved a 20% salary reduction for the Group Executive Team 
from 1 April 2020 to 30 June 2020. Salary increases previously 
approved by the Committee were postponed to January 2021.

The Committee considered the reward landscape for the wider 
workforce including total bonus outcomes for all senior 
management, regional financial element and the distribution of 
performance outcomes for personal objectives. 

The Committee also reviewed data on the 2020 salary review 
across the whole organisation. As part of the Group COVID-19 
response, approximately 60% of the workforce were unable to 
work. Further details are given on page 53.

Priorities for 2021
The Committee will review the bonus measures 
and targets applicable for the 2021 bonus within 
the framework of the remuneration policy 

The Committee will review the 2018 PSP and CIP 
outcomes and agree the grants for 2021 within 
the framework of the remuneration policy

The Committee will set targets for performance-
related remuneration and consider appropriate 
salary levels and other benefits 

The Committee will set targets for performance-
related remuneration and consider salary levels 
and other benefits

The Committee will continue to review executive 
remuneration in the context of wider workforce 
remuneration

Chairman’s fee

The Committee reviewed the Chairman’s fee in November 2020 
and agreed an increase of 2.5% with effect from 1 April 2021.

Review benchmarking criteria to ensure the 
Chairman fee is in line with the market

Inchcape Annual Report and Accounts 2020

85 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Corporate governance report – Remuneration continued

Focus area
Share plans 

  Decisions made in respect of 2020

The Committee approved an update to the share plan rules to 
include reputational damage and corporate failure as 
circumstances in which malus and clawback provisions could 
be applied. 

UK pension 
arrangements 

Following the Board’s decision to close the Cash+ scheme, the 
Committee reviewed the progress made on the closure of the 
Cash+ scheme and the establishment of a new DC scheme, the 
Inchcape Retirement Savings Plan (“IRSP”). 

Further details on the decisions are given in the S172 case study 
on page 60.

Gender pay gap 
report

The Committee reviewed the gender pay gap results and the 
initiatives being introduced to close the gap. 

The report can be found on www.inchcape.co.uk.

The Committee approved the methodology and assumptions 
made in the calculation of the CEO pay ratio and approved the 
statement made in last year’s DRR.

The Committee analysed the results of the 2020 CEO pay ratio 
and approved the statement made on page 93.

CEO pay ratio

Committee 
evaluation
Executive Director 
and GET 
appointments 

Priorities for 2021
The share plans have been in place for 10 years 
therefore the updated plan rules will be put to 
shareholders for approval at the Annual General 
Meeting in 2021 

Full details of the plan rules can be found in the 
annex to the Notice of Meeting and will be 
available for inspection at the Company’s 
registered office

The IRSP will be operational from 1 January 2021

The Committee will review the impact of the 
initiatives and the results of the 2021 gender pay 
analysis

The Committee will continue to monitor the results 
of the CEO pay ratio calculations

An external Board evaluation was carried out in 2020. Please 
see pages 64 and 76 for further details. 

The Committee will focus on wider workforce 
policies

The Committee approved the remuneration package for:

 – Group Chief Executive Officer
 – CEO Europe 
 – Chief Human Resources Officer
 – Chief Information Officer. 

New appointments and changes to the Group 
Executive Team will be reviewed and approved by 
the Committee

Governance

The external advisors updated the Committee on governance 
and remuneration trends.

The Committee will continue to monitor investor 
views on the remuneration landscape 

The Committee reviewed and approved the disclosures for the 
pay scenarios and impact of share price appreciation.

The appropriateness of any ESG metrics will be 
considered by the Committee during 2021

86 

Inchcape Annual Report and Accounts 2020

 
Single total figure of remuneration (audited)
The table below sets out the total remuneration received by the Directors for the year ended 31 December 2020:

Base salary 
/fees(a) 
£’000

Taxable 
benefits(b) 
£’000

Single-year 
variable(c) 
£’000

Multiple-year 
variable(d) 
£’000

Pension(e) 
£’000

Other(f) 
£’000

Total 
£’000

Total  
Fixed(a+b+e+f) 
£’000

Total  
variable(c+d) 
£’000

2019

2020

2019 2020

2019 2020

2019 2020

2019 2020

2019

2020

2019

2020

2019

2020

2019

–

3
–
169  194 100 

0 
–
0 115

0 
0

321
73 
60 
67 
77
74
–

2
–
–
–
–
–
–

1
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–

–
–
–
–
–
–
–

46 
49

–
17 

–
–
–
–
–
–
–

–
–
–
–
–
–
–

3
3

–
–
–
–
–
–
–

–
0 

468 
707

–
401

468
707

–
286

0
–
0 115

–
–
–
–
–
–
–

279
70
55
67
65
63
48

322
73 
60
67 
77
74
–

279
70
55
67
65
63
48

322
73
60
67
77
74
-

–
–
–
–
–
–
–

–
–
–
–
–
–
–

2020

Name
Current Executive 
Directors 
Duncan Tait*
Gijsbert de Zoeten
Current Non-Executive 
Directors
Nigel Stein
Jerry Buhlmann
Rachel Empey
Jane Kingston
John Langston 
Till Vestring 
Alex Jensen*
Former Executive 
Directors
Stefan Bomhard*
Total

416 
461

277 
70 
55 
67 
65 
63 
48 

343

757 

18 
1,865  1,598  209 119 

10

0
0 
0 115

0 520 114  227 
0 520 209  244

4
10

471 1,522

471 1,002
0 
0  2,293 2,596 2,293 1,961

0 520
0 635

 * Stefan Bomhard left on 30 June 2020. Alex Jensen joined on 29 January 2020 and Duncan Tait joined on 1 June 2020. 
a.  Base salary/fees include the voluntary 20% pay cut taken by the Directors during the year.
b.  Taxable benefits comprise car allowance, medical cover and mileage allowance. Gijsbert de Zoeten received a relocation allowance of £173,904 during 2020. As disclosed 

in last year's report, Gijsbert was eligible for a relocation allowance to facilitate moving his family to the UK. The allowance was payable for a 12 month period only.

c.  Payment for performance under the annual bonus, including amounts paid in shares. 
d.  The 2019 figure for Stefan Bomhard has been revised from last year’s report to reflect the share price on the date of vesting (valued using the market price at the date of 

vesting of 491p and 489p for the 2017 PSP and CIP awards respectively) and includes a dividend equivalent of £43,366. The 2019 value includes a movement of --£312,168 
which was due to a reduction in share price over the period. Full details of the awards exercised in 2020 are given on page 92.

e.  During the year Stefan Bomhard received a cash pension supplement of 30% of base salary prior to 21 May 2020, and 23.3% thereafter until date of leaving. Gijsbert de Zoeten 

and Duncan Tait received a pension supplement of 10% of salary. 

f.  The 2020 figure for both Duncan Tait and Gijsbert de Zoeten includes the value of the 2020 SAYE and is based on the embedded value at date of grant. In 2020, Stefan Bomhard 

received a one-off payment of £4,391.10 in lieu of holiday entitlement at time of leaving.

The fees of the Chairman, Non-Executive Directors and the Senior Independent Director are given on page 88.

Base salary
Salaries are reviewed annually and typically take effect from 1 April each year. The Committee agreed to postpone the 2020 salary 
increases as part of the Group COVID-19 response. Additionally, Board members agreed to take a 20% salary or fee cut, applied for 
three months for the Executive Directors and nine months for Non-Executive Directors. 

The quantum of total executive remuneration was reviewed against four comparator groups: retailers, distributors, companies of a 
similar market cap, and companies with similar revenues.

The salaries for 2019, 2020 and 2021 are set out below, together with the average increases across the Group.

Name
Duncan Tait
Gijsbert de Zoeten* 
Average increase across Group

1 April 2019

(or date of appointment, if later)

1 April 2020  

–
£485,000
2.43%

£780,000 
£499,550
3.18%

1 April 2021

£799,500 
£518,533
3.28%

 * Gijsbert de Zoeten was awarded a salary increase of 3% in April 2020 but implementation was delayed until January 2021. He was awarded a salary increase of 3.8% with 

effect from 1 April 2021. Further details are on page 76. 

Inchcape Annual Report and Accounts 2020

87 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate governance report – Remuneration continued

Chairman and Non-Executive Directors’ fees
The Remuneration Committee agreed an increase of 2.5% p.a. for the Chairman’s fee with effect from 1 April 2021. The Chairman’s 
fee will be £334,560 p.a. from that date.

The Board agreed a fee increase of 2.5% p.a. for the Senior Independent Director and Non-Executive Directors with effect from 1 April 
2021. The revised fees will be £83,025 for the SID, and £63,500 for the NEDs. The additional fee of £15,000 p.a. for the chair of the 
Audit and Remuneration Committees, and £12,000 for the chair of the CSR Committee remain the same. 

Annual bonus
The annual bonus is based on annual financial measures and strategic objectives. The measures are selected to incentivise 
sustainable growth and the financial matrix is designed to provide a balanced focus between commercial and cash initiatives. The 
strategic objectives are selected each year to reinforce the Group’s strategic priorities and may include personal objectives linked 
to the delivery of the Ignite strategy.

The principles for setting the framework are such that it:

 – Drives the desired behaviours underpinned by our performance drivers
 – May be easily cascaded through the organisation to reinforce alignment of our collective goals
 – Has clear measures and targets

2020 bonus
For 2020, 80% of the bonus was based on financial performance via a matrix of revenue and profit before tax with the remaining 20% of 
the bonus based on strategic objectives, therefore linking an individual’s bonus outcome to their contribution to the Ignite strategy.

The maximum opportunity was 150% of salary which is payable for achieving stretch performance against all measures. 

The structure of the 2020 bonus
Up to 80% of total bonus or 120% of salary is earned according to the following matrix of financial measures  
(% are of salary):

Revenue

Stretch

Target

Threshold

24%

16%

12%

72%

48%

36%

Threshold

Target

Profit before tax

120%

96%

72%

Stretch

Up to 20% of the total bonus, or 30% of salary, is earned for the achievement of strategic objectives linked to the Ignite strategy.

88 

Inchcape Annual Report and Accounts 2020

Actual performance against bonus targets
Achievement of financial targets (80% of total bonus or 120% of salary)
In 2020, revenue performance and profit before tax was below threshold. The table below provides further detail on the revenue 
and profit before tax targets. 

Actual performance for determining bonus outcomes has been calculated using the same currency rates as used to set the bonus 
targets, and both targets and performance have been determined on an IFRS 16 basis. This approach helps ensure that the bonus 
is linked to underlying financial performance.

Measure

Revenue
Profit before tax

Targets

Threshold

£8,065.0m
£273.9m

Target

Stretch

Actual performance

£8,489.5m
£304.3m

£8,914.0m
£334.7m

£7,036.4m
£135.7m

Outcome for element of bonus 
% of salary

0%

Adjustments made during the year
The revenue and profit before tax targets for 2020 were adjusted to take into account strategic acquisitions and disposals during the 
year, to ensure target and performance outcomes were assessed on a like-for-like basis. 

Achievement of strategic targets (20% of total bonus, or 30% of salary) 
Below we provide as much detail as commercially appropriate on the objectives linked to the strategic part of the 2020 bonus and 
the resulting outcomes. As the financial performance targets were not achieved there is no bonus payable for the year ended 31 
December 2020, however, the Executive Directors achieved the strategic objectives as detailed below.

Executive Director Objective 
Duncan Tait

Strategy 

Weighting (%)
10%

Further details on objectives 
 – Defined the new strategic direction of the Group focusing 

Weighted 
outcomes (%)
n/a

Digital 
capability 

Gijsbert de Zoeten 

Improve 
management 
information flow 

10%

on two key growth pillars: 

Distribution Excellence; and

Vehicle Lifecycle Services 

 – Successfully maintained strategic progress during 

COVID-19 pandemic 

10%

 – Successful roll out of omni-channel platform in Argentina, 

Colombia and Chile with staggered implementation 
plan agreed for other markets. 

 – Improvement in executive information resulting in:

a) highly effective navigation through COVID-19 crisis; 
and 

b) increased quality of information on business 
performance between regions and central functions 
including frequency, improvement in forward looking 
data and market detail.

n/a

n/a

Finance and IT 
transformation 

10%

 – A comprehensive transformation plan of the Finance 

n/a

function was created, and the first milestones have been 
achieved despite the challenges presented by 
COVID-19. Significant improvement of Finance IT tools 
globally and initiation of shared services project.

 – Substantial progress on the Cyber Security action plan.

Inchcape Annual Report and Accounts 2020

89 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
Corporate governance report – Remuneration continued

Annual bonus for 2021
The maximum annual bonus opportunity in 2021 will remain unchanged from previous years and will be 150% of salary. For the 
Executive Directors, 80% of the bonus will be based on a financial performance matrix, linked to revenue and profit before tax, and 
20% of the bonus will be based on a basket of specific, measurable objectives that relate to the Group’s strategy. For target 
performance, the payout will be 50% of the maximum bonus opportunity. 

The structure of the 2021 bonus
Up to 80% of total bonus or 120% of salary is earned according to the following matrix of financial measures  
(% are of salary)

Revenue

Stretch

Target

Threshold

24%

16%

12%

72%

60%

36%

120%

96%

72%

Threshold

Target

Stretch

Profit before tax

Given the close link between performance targets, the longer-term strategy, and the advantage this may give competitors, the 2021 
targets for the Executive Directors are not disclosed in this report because of their commercial sensitivity. The Committee intends to 
publish the financial targets and provide more details of the strategic measures in next year’s DRR.

PSP and CIP awards vesting in respect of the year
In 2018, awards were granted under the PSP and CIP schemes which vested dependent on certain performance targets measured 
over three years to 31 December 2020. These awards are also subject to an additional post-vest two-year holding period.

2018 PSP/CIP performance targets
Three-year EPS growth p.a. (60% weighting)

Less than 4%
4%
12%
Between 4% and 12%

 * Targets have been adjusted for IFRS 16.

Vesting %

  Three-year average ROCE* (40% weighting)

0%  
25%  
100%  
Straight line basis  

Less than 16.5%
16.5%
20.5%
Between 16.5% and 20.5%

Unexpired term

0%
25%
100%
Straight line basis

Vesting of 2018 PSP/CIP awards
Over the 2018-2020 performance period an EPS growth of -63% and three-year average ROCE of 19% were achieved, which resulted 
in the following vesting outcomes:

Award

PSP

Total (overall vesting outcome of PSP)

Award

CIP

Total (overall vesting outcome of CIP)

Performance measure

EPS
ROCE

Performance measure

EPS
ROCE

Wtg.

60%
40%

Wtg.

60%
40%

Vesting outcome (% of element)

0%
71.3%
28.5%

Vesting outcome (% of element)

0%
71.3%
28.5% = 0.57:1 match

Due to their relatively recent appointments, neither of the Executive Directors were participants in the 2018 PSP/CIP award cycle.  
The awards granted in 2018 to Stefan Bomhard and Richard Howes (former Directors) lapsed on their cessation of employment with 
the Group.

90 

Inchcape Annual Report and Accounts 2020

 
 
 
 
 
 
PSP and CIP awards granted during the year
During 2020, PSP and CIP awards were granted to Duncan Tait and Gijsbert de Zoeten. PSP awards were granted at 180% and 230% 
of salary respectively and under the CIP, Duncan Tait and Gijsbert de Zoeten invested 50% of salary and were granted a matching 
award of 100% of salary. As disclosed in last year's report, it was agreed that Gijsbert’s PSP awards would be enhanced to 230% of 
salary for 2020 only (versus a regular award of 180%), reflecting that no PSP award was granted to him in 2019.

Due to the share price decline, a 10% reduction was applied to the actual number of shares granted to ensure that the awards 
reflected the shareholder experience and alignment with other stakeholders.

The performance targets for the 2020 PSP/CIP grants are as follows:

2020 PSP/CIP
Three-year cumulative EPS (40% weighting)

Less than 169p
169p
191p
Between 169p and 191p

Cash conversion (20% vesting) 

Less than 55%
55%
70%
Between 55% and 70%

Vesting %

  Three-year average ROCE (40% weighting)

0%  
25%  
100%  
Straight line basis  

Less than 16.5%
16.5%
20.5%
Between 16.5% and 20.5%

Unexpired term

0%
25%
100%
Straight line basis

Vesting %

0%  
25%  
100%  
Straight line basis  

Threshold level performance will result in 25% of the 2020 PSP and CIP awards vesting. 

Duncan Tait
PSP
CIP

Gijsbert de Zoeten
PSP
CIP

  Date of grant

Share  
price 
(p)1

Number of  
shares/options 
awarded

Face value 
at grant2

Performance period

Exercise period

2 June 2020
26 June 2020

514.5p
488.8p

251,342
139,682

£1,293,155
£682,766

Jan 2020 – Dec 2022
Jan 2020 – Dec 2022

Jun 2023 - Jun 2024
Jun 2023 - Dec 2023

2 June 2020
26 June 2020

514.5p
488.8p

199,695
86,841

£1,027,431
£424,479

Jan 2020 – Dec 2022
Jan 2020 – Dec 2022

Jun 2023 - Jun 2024
Jun 2023 - Dec 2023

1.  Mid-market share price on date of grant.
2.  Face value has been calculated using the share price at date of grant.

Long-term incentives for 2021 
Given the current uncertainty in our core markets as a result of recent local and national lockdowns, the Committee has delayed 
setting the targets for the 2021 awards. The current intention is to make the awards in May and the specific targets applying to the 
awards will be disclosed to shareholders in an RNS at the time of grant.

Pension
During 2020, the outgoing CEO, Stefan Bomhard, received a cash supplement of 30% of base salary to 21 May 2020. He then 
received a cash supplement of 23.3% of salary until he left the Group on 30 June 2020. Duncan Tait and Gijsbert de Zoeten receive 
a pension contribution of 10% of salary which is aligned to the UK employee average.

Inchcape Annual Report and Accounts 2020

91 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate governance report – Remuneration continued

Executive share ownership and Directors’ interests (audited)
The table below shows the total number of shares, options and awards held by each Director at 31 December 2020.

Duncan Tait
Gijsbert de Zoeten
Nigel Stein
Jerry Buhlmann
Rachel Empey
Jane Kingston
John Langston 
Till Vestring* 
Alex Jensen
Stefan Bomhard** 

Share awards held

Options held

Shares held at
31 December
2020

Subject to 
performance 
conditions

Subject to 
deferral

Not subject to 
performance 
targets

Subject to 
deferral

Vested but
not yet 
exercised

Guideline met

55,055
68,156 
66,834 
15,000 
6,760 
3,500 
8,303 
46,547 
0
485,507 

391,024 
286,536
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

0 
0 
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

0 
0 
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

4,774 
4,774 
n/a
n/a
n/a
n/a
n/a
n/a
n/a
0

0 
0 
n/a
n/a
n/a
n/a
n/a
n/a
n/a
40,252

No
No
n/a
n/a 
n/a
n/a
n/a
n/a
n/a
n/a

 * Till Vestring’s shares were mis-stated last year, shares held at 31 December 2019 were 44,308.

** Shares and awards held by Stefan Bomhard on his date of leaving 30 June 2020. 

There have been no changes to the number of shares held by the Directors between 31 December 2020 and 24 February 2021.

Share ownership policies
The Executive Directors are required to hold a fixed number of shares equivalent to 200% of base salary. They have five years from 
the date of appointment to reach this shareholding. 

Duncan Tait and Gijsbert de Zoeten held 49% and 97% of salary respectively as at 31 December 2020, using the share price as at  
31 December 2020 of 643.5p.

Awards exercised during 2020
Stefan Bomhard exercised the award granted to him under the 2017 Performance Share Plan on 27 May 2020. He sold sufficient 
shares to cover costs and tax and retained the remaining shares.

Plan 

PSP

Shares exercised 

Dividend shares

60,393

5,491 

Share price 

499.9p 

Shares sold 

31,028 

Shares retained

34,856 

Percentage change in Board remuneration
The table shows the percentage change in Board remuneration from 2019 to 2020 compared with the average percentage 
change in remuneration for senior management. For the purposes of this disclosure, remuneration comprises salary, benefits 
(excluding pension) and annual bonus only.

Duncan Tait
Gijsbert de Zoeten
Nigel Stein
Jerry Buhlmann
Rachel Empey
Jane Kingston
John Langston
Till Vestring
Alex Jensen
Average pay based on senior management

Salary

n/a

3%1,2
2%1,2
0%2
0%2
0%2
0%2
0%2
0%2
3.16%1,2

Benefits

Annual Bonus

n/a
0%3
0%
n/a
n/a
n/a
n/a
n/a
n/a
0%

n/a
- 100%4
n/a
n/a
n/a
n/a
n/a
n/a
n/a
- 82.91%5

1.  Change in salaries and fees are shown as difference between position at April 2019 against April 2020 when scheduled annual reviews take place.
2.  As noted on page 87, the implementation of April 2020 salary increases was deferred to January 2021. Additionally, the Board and the majority of the management took 

voluntary reductions to their fees/salaries.

3.  Gijsbert de Zoeten’s relocation allowance provided on appointment for a defined period ceased in 2020.
4.  Gijsbert de Zoeten received a prorated bonus for time spent in service in FY2019 and nil bonus for FY2020.
5.  In line with performance outcomes for FY2020, limited bonus payments were made for this year. 

As Inchcape plc has no direct employees, employees representing the most senior executives have been selected as this group is 
large enough to provide a robust comparison, whilst also providing data that is readily available on a matched sample basis. These 
employees also participate in bonus schemes of a similar nature to Executive Directors and therefore remuneration will be similarly 
influenced by Company performance.

92 

Inchcape Annual Report and Accounts 2020

 
 
 
 
 
 
CEO pay ratio
The CEO pay ratio is based on comparing the CEO’s pay to that of Inchcape’s UK-based employee population, a large proportion 
of whom are in customer-facing roles in retail outlets with remuneration which is commission-driven. The Committee anticipates that 
the ratios are likely to be volatile over time, largely driven by the CEO’s incentive outcomes which are dependent on Group-wide 
results whereas employee pay variability will be primarily driven by UK market conditions.

The ratio has declined year-on-year due to the reduction in the reportable remuneration for the role of Chief Executive Officer in 2020; 
the figure reflects the part-year earnings for Stefan Bomhard and Duncan Tait, neither of whom received any variable pay for 2020. 

As a substantial proportion of the CEO’s total remuneration opportunity is derived from variable pay, the Committee expects the 
ratio is likely to increase over time as full-year earnings are reported for the CEO and performance merits pay-outs under the bonus 
and PSP/CIP.

Financial year

2020
2019

Calculation methodology

P25 (Lower quartile)

P50 (median)

P75 (Upper quartile)

C
C

40:1
67:1

28:1
48:1

19:1
32:1

Consistent with 2019, calculation methodology C was used. Full-time equivalent remuneration was calculated for all UK employees 
using the single total figure valuation methodology with two amendments: using 2019 bonus outcomes as a proxy for 2020 bonus 
outcomes and excluding SAYE grants. The employees at the 25th, 50th and 75th percentile (P25, P50, P75) were identified. The total 
remuneration for 2020 of the three employees identified was then updated after the year-end to include any annual bonus and 
SAYE values (if applicable). This method was chosen as it is in line as much as possible with methodology A which is the 
government’s preferred approach whilst taking account of operational constraints. The Committee is satisfied that the selected 
employees are representative. 

The table below sets out the remuneration details for the individuals identified:

Year

2020

2019

Salary

Basic salary (£’000)
Total remuneration1 (£’000)
Basic salary (£’000)
Total remuneration1 (£’000)

1.   Reflects part-year earnings for Stefan Bomhard and Duncan Tait.

CEO

£759
£939
£757
£1,639

P25

£23
£24
£15
£24

P50

£32
£33
£28
£34

P75

£34
£49
£28
£52

The Committee is satisfied that the overall picture presented by the 2020 pay ratios is consistent with the reward policies for 
Inchcape’s UK employees. The Committee takes into account these ratios when making decisions around the Executive Director 
pay packages, and Inchcape takes seriously the need to ensure competitive pay packages across the organisation.

Dilution limits
During the year, options and awards granted under the 
Group’s incentive plans were satisfied on exercise by market 
purchase shares. Dilution limits are monitored throughout the 
year by the Committee and the Company complies with the 
limits set by the Investment Association.

Issued share capital as at 31 December 2020
All schemes – 10% over 10-year rolling period 
Remaining headroom for all schemes 
Executive schemes – 5% over a 10-year rolling period
Remaining headroom for executive schemes

393m
39m
20m
20m
6m

Relative importance of spend on pay
The chart shows the percentage change in total employee pay 
expenditure and shareholder distributions (i.e. dividends and 
share buybacks) from 2019 to 2020.

Relative importance of spend on pay (£M)

(-19.7%)

£639.0

£513.0

Employee
remuneration

(-100.0%)

£110.5

£0

Dividend

2019

2020

(-68.6%)

£100.0 £31.4

Share buyback

The Directors are proposing a final dividend for 2020 of 6.9p  
per share. (Due to the effects of COVID-19, the Directors 
decided to preserve cash and rescinded the recommendation 
for the payment of a final dividend for the year ended 
31 December 2019.)

Inchcape Annual Report and Accounts 2020

93 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCorporate governance report – Remuneration continued

Pay for performance
The graph below shows the Total Shareholder Return (TSR) of the Company over the 10-year period to 31 December 2020.

The FTSE mid 250 excluding investment trusts has been chosen as the most suitable comparator group as it is the general market 
index in which the Company appears. The table below details the Group Chief Executive’s single figure remuneration and actual 
variable pay outcomes over the same period. 

Historical TSR performance
Growth in the value of a hypothetical £100 holding over the 10 years to 31 December 2020.

Value of £100 invested at 31 December 2010

350

300

250

200

150

100

50

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Inchcape 

FTSE mid 250 excluding investment trusts 

CEO single figure of 
remuneration (£’000)

Annual bonus outcome  
(% of maximum)
LTI vesting3 outcome  
(% of maximum)

Group Chief Executive

2011

2012

2013

André Lacroix
Stefan Bomhard
Duncan Tait

2,993
n/a
n/a

2,165
n/a
n/a

4,400
n/a
n/a

2014

5,265
n/a
n/a

2015
2941
2,906
b/a

2016

2017

2018

2019

n/a
1,403
n/a

n/a
3,006
n/a

n/a
2,430
n/a

n/a
1,522
n/a

2020

n/a
4712
468

52%

68%

48%

100% 56.8% 40.3% 67.6% 38.5%

n/a6 

0 %

100% 100%

66%

68%

n/a4

n/a5 79.6%

58%

40%

n/a7

1.  The amount for André Lacroix reflects remuneration received until he left the Group in March 2015. 
2.  The amount for Stefan Bomhard reflects remuneration received until he left the Group in June 2020.
3.  LTI includes CIP, ‘normal’ PSP, ‘enhanced’ PSP and options prior to 2013.
4.  Neither André Lacroix nor Stefan Bomhard received a vested award under the 2013 PSP or CIP. However, for those participants who did receive an award, 65.5% of the 2013 

normal PSP vested and there was a 1.31 match for each share invested into the 2013 CIP.

5.  Stefan Bomhard did not receive an award under the 2014 PSP or CIP. However, for those participants who did receive an award, 86.5% of the normal PSP vested and there 

was a 1.73:1 match for each share invested into the CIP. 

6.  Stefan Bomhard did not receive a bonus in 2019.

7.  Neither Stefan Bomhard nor Duncan Tait received a vested award under the 2018 PSP or CIP. However, for those participants who did receive an award, 28.5% of the 2018 

PSP vested and there was a 0.57:1 match for each share invested into the 2018 CIP.

94 

Inchcape Annual Report and Accounts 2020

 
 
 
Advisors to the Committee
Mercer|Kepler, a brand of Mercer (and part of the MMC group), 
acted as the independent remuneration advisor to the 
Committee until 31 December 2020. Mercer|Kepler was 
appointed by the Committee in 2010 after a comprehensive 
tendering process carried out by the Committee. Mercer|Kepler 
was paid fees of £76,804 for its services during the year, 
excluding expenses and VAT. Mercer also supplied unrelated 
services to the Group in relation to IAS 19. Following the lead 
advisor moving to Ellason LLP, Ellason LLP was appointed as the 
independent remuneration advisor to the Committee effective  
1 January 2021. 

Mercer and Ellason are both signatories to the Remuneration 
Consultant Group’s Code of Conduct which sets out  
guidelines to ensure that any advice is independent and  
free of undue influence (which can be found at  
www.remunerationconsultantsgroup.com). None of the 
individual Directors have a personal connection with Mercer  
or Ellason. The Committee is satisfied that the advice it receives 
is objective and independent and confirms that neither 
Mercer|Kepler nor Ellason have any connection with the 
Company that may impair their independence. The 
Committee’s advisors attend Committee meetings as required 
and provide advice on remuneration for executives, analysis of 
the remuneration policy and regular market and best practice 
updates. The advisors report directly to the Committee Chair. 
Fees are charged at an hourly rate in accordance with the 
terms and conditions set out in the relevant engagement letter.

The Directors’ Report on Remuneration was approved by the 
Board and has been signed by Jane Kingston on its behalf.

Jane Kingston
Chair of the Remuneration Committee

Shareholder context
The table below shows the advisory vote on the Remuneration 
Report at the 2020 AGM:

For (including discretionary)
Against
Total votes cast (excluding votes 
withheld)
Votes withheld1
(Total votes cast including votes 
withheld)

% of
votes cast

84.10%
15.90%

100%

Total number of votes 

277,213,236
52,429,638

329,642,874
17,159,945

346,802,819

The Committee recognises the vote on the Remuneration 
Report at the 2020 AGM was lower than in previous years and 
has considered the reasons why shareholders voted against 
the Remuneration Report. 

Reasons for voting against include the level of disclosure in the 
Report. This year, the Committee has reviewed all its disclosures 
in detail to ensure they meet the standards required by 
shareholders. The Committee will continue to keep an open 
dialogue with shareholders to help ensure support for 
remuneration decisions is strong.

The table below shows the binding vote on the remuneration 
policy at the 2020 AGM:

For (including discretionary)
Against
Total votes cast (excluding votes 
withheld)
Votes withheld1
(Total votes cast including votes 
withheld)

% of  

Total of votes

votes cast

323,620,872
18,822,513

94.50%
5.50%

342,443,385
4,359,434

100%

346,802,819

1.  Withheld votes are not included in the final proxy figures as they are not 

recognised as a vote in law.

Exit payments during the year
No exit payments were made to Directors during the year.

Stefan Bomhard left the Group on 30 June 2020 after serving 
five months of his 12 month notice period. He received no 
further payments upon leaving, he did not receive a bonus for 
2020 and all his outstanding PSP and CIP awards (i.e. those 
granted in 2018 and 2019) lapsed in full.

Payments to past Directors
No payments were made to past Directors in 2020.

Other directorships
The Executive Directors are generally permitted to take one 
non-executive directorship as long as it does not lead to 
conflicts of interest or undue time commitment and is approved 
in advance by the Nomination Committee and the Board.

Gijsbert de Zoeten is a member of the supervisory board of 
Technical University Delft, for which he received a fee of €17,000 
during 2020.

Duncan Tait currently serves as a non-executive director on the 
board of Agilisys Ltd for which he received a fee of £25,000 
during 2020.

Inchcape Annual Report and Accounts 2020

95 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
Directors’ Report

Directors’ Report

The Directors’ Report for the year ended 31 December 2020 
comprises pages 96 to 100 of this report (together with sections 
incorporated by reference). Information required in the 
Management Report under DTR 4.1.8R can be found in the 
following sections: a review of the business and future 
developments on pages 2 to 32; principal risks and 
uncertainties on pages 41 to 50; a description of the Group’s 
internal control framework is given on pages 56 and 57; a 
description of the Board’s activities and the structure of its 
Committees is given on pages 52 to 95. 

Corporate governance statement
The statement of compliance with the 2018 UK Corporate 
Governance Code is given on page 56. The Code is  
published on the Financial Reporting Council’s website  
www.frc.org.uk. Information required under DTR 7 is given in  
the Corporate Governance Report on pages 52 to 95.

Board of Directors
The Directors of the Company who were in office during the year 
and up to the date of signing the financial statements were:

Stefan Bomhard – left 30 June 2020  
Jerry Buhlmann  
Gijsbert de Zoeten  
Rachel Empey  
Alexandra Jensen – joined 29 January 2020 
Jane Kingston  
John Langston  
Nigel Stein  
Duncan Tait – joined 1 June 2020  
Till Vestring

In accordance with the 2018 UK Corporate Governance Code, 
all Directors will stand for election or re-election at the Annual 
General Meeting (AGM) on 27 May 2021. The Chairman has 
reviewed the performance of each Director and is satisfied that 
each continues to be effective and demonstrates commitment 
to the role. The appointment and replacement of Directors is 
governed by the Company’s Articles of Association (the 
Articles), the UK Corporate Governance Code, the Companies 
Act 2006 and related legislation.

Subject to the Articles, the UK Corporate Governance Code 
and relevant legislation, the business of the Company is 
managed by the Board which may exercise all the powers of 
the Company.

Shareholders
Engaging with our shareholders is important to the Company so 
that we are able to understand their views on the business and 
the key issues of importance to them. Any updates regarding 
the business, including presentations by the CEO, are available 
on the Group’s website so that all shareholders have access to 
the same Company information at the same time. 

As the top 20 shareholders own over 70% of the business, 
shareholder consultations, such as the remuneration policy 
approved in 2020, are carried out with this group. Extending the 
consultation to all shareholders would not be cost effective, 
and shareholders not involved in the consultation process are 
encouraged to use the AGM forum to express their views either 
by asking questions or voting on the relevant resolutions.

During 2020, shareholders were unable to attend the AGM in 
person due to the ongoing COVID-19 restrictions. A dedicated 
email was set up to allow shareholders to contact the Board 

96 

Inchcape Annual Report and Accounts 2020

members with any questions. This resource will remain in place 
to allow all shareholders to engage with the Company on any 
matters of interest to them. 

Webcasts are held with the CEO and CFO following the release 
of any financial results with analysts and investors invited to 
attend. Details of how to join will be available on the 
Company’s website prior to the event.

Conflicts of interest
The Articles of Association permit the Board to authorise any 
matter which would otherwise involve a Director breaching his 
duty under the Companies Act 2006 to avoid conflicts of 
interest. When authorising a conflict of interest, the Board must 
do so without the conflicted Director counting as part of the 
quorum. In the event that the Board considers it appropriate, 
the conflicted Director may be permitted to participate in the 
debate but will be permitted neither to vote nor count in the 
quorum when the decision is being agreed. The Directors are 
aware that it is their responsibility to inform the Board of any 
potential conflicts as soon as possible and procedures are in 
place to facilitate disclosure. 

Directors’ indemnity
A qualifying third-party indemnity (QTPI), as permitted by the 
Company’s Articles of Association and sections 232 and 234 of 
the Companies Act 2006, has been granted by the Company 
to each of the Directors of the Company. Under the provisions 
of the QTPI the Company undertakes to indemnify each 
Director against liability to third parties (excluding criminal and 
regulatory penalties) and to pay Directors’ costs as incurred, 
provided that they are reimbursed to the Company if the 
Director is found guilty or, in an action brought by the 
Company, judgment is given against the Director. The 
indemnity has been in force for the financial year ended 31 
December 2020 and until the date of approval of this report.

Results and dividends
The Group’s audited consolidated financial statements for the 
year ended 31 December 2020 are shown on pages 112 to 
187. The level of distributable reserves is sufficient to pay  
a dividend. 

The Board recommends a final ordinary dividend of 6.9p per 
ordinary share. If approved at the 2021 AGM, the final ordinary 
dividend will be paid on 21 June 2021 to shareholders 
registered in the books of the Company at the close of business 
on 14 May 2021. 

The Company may, by ordinary resolution, declare a dividend 
not exceeding the amount recommended by the Board. 
Subject to the Companies Act 2006, the Board may pay interim 
dividends when the financial position of the Company, in the 
opinion of the Board, justifies its payment. See page 23 for more 
information on the dividend policy.

Share capital
As at 31 December 2020, the Company’s issued share capital 
of £39,327,439 comprised 393,274,393 ordinary shares of 10.0p. 
Holders of ordinary shares are entitled to receive the 
Company’s Report and Accounts, to attend and speak at 
General Meetings and to appoint proxies and exercise voting 
rights. The shares do not carry any special rights with regard to 
control of the Company. The rights are set out in the Articles of 
Association of the Company.

Restrictions on transfer of securities
There are no restrictions or limitations on the holding of ordinary 
shares and no requirements for prior approval of any transfers. 
There are no known arrangements under which financial rights 
are held by a person other than the holder of the shares. 
Shares acquired through the Company share schemes rank 
pari passu with the shares in issue and have no special rights.

Authority to purchase shares
At the Company’s AGM on 21 May 2020, the Company was 
authorised to make market purchases of up to 39,860,597 
ordinary shares (representing approximately 10.0% of its issued 
share capital). 

In the year ended 31 December 2020, the Company 
purchased for cancellation, 5,858,343 ordinary shares of 10.0p 
each at a cost of £31.4m, representing 1.5% of the issued share 
capital as at that date as part of the share buyback 
programme announced in February 2020. The programme was 
cancelled in March 2020 due to COVID-19.

The Directors have authority to issue and allot ordinary shares 
pursuant to article 9 of the Articles of Association and 
shareholder authority is requested at each AGM. The Directors 
have authority to make market purchases for ordinary shares 
and this authority is also renewed annually at the AGM.

Interests in voting rights
During the year, the Company had been notified of the 
following interests pursuant to the Financial Conduct Authority’s 
Disclosure and Transparency Rules. The information below was 
correct at the date of notification. It should be noted that these 
holdings are likely to have changed since notified to the 
Company. However, further notification of any change is not 
required until the next threshold is crossed.

Shareholder

George Horesh
Standard Life 
Aberdeen plc
Norges Bank 

Number of 
shares

Date  
notified 

Percentage 
notified

25,842,484

11/01/2021

6.57%

36,807,638
11,751,536

23/11/2020
26/08/2020

9.36%
2.99%

Source TR-1 notifications. These are updated on the Company’s website.

Restrictions on voting rights
There are no restrictions on voting rights.

Employee benefit trust
The Executive Directors of the Company, together with other 
employees of the Group, are potential beneficiaries of the 
Inchcape Employee Trust (the “Trust”) and, as such, are 
deemed to be interested in any ordinary shares held by the 
Trust. At 31 December 2020, the Trust’s shareholding totalled 
167,312 ordinary shares.

In respect of LR 9.8.4R(12) and (13), the trustee of the Trust 
agrees to waive dividends payable on the shares it holds for 
satisfying awards under the various share plans.

Directors’ interests
The table showing the beneficial interests, including family 
interests, in the ordinary shares of the Company of the persons 
who were Directors at 31 December 2020 is shown in the 
Directors’ Report on Remuneration on page 92.

There have been no changes to the number of shares held by 
Directors between 31 December 2020 and 24 February 2021.

1 

2 

4

5

6

7

8

9

10

11

12

13

14

Change of control
The Company is not party to any significant agreements that 
would take effect, alter or terminate upon a change of control 
of the Company following a takeover bid apart from certain of 
the Group’s third-party funding arrangements which would 
terminate upon a change of control of the Company, such as 
the Group’s revolving credit facility agreement. Further details 
are given in note 23 of the financial statements on page 159.

The Group’s relationships with its OEM brand partners are 
managed at Group level, but the relevant contracts are 
entered into at a local level with day-to-day management 
being led by each operating business. Certain of the contracts 
may terminate on a change of control of the local contracting 
company.

The Company does not have agreements with any Director or 
employee providing compensation for loss of office or 
employment that occurs because of a takeover bid, except for 
provisions in the rules of the Company’s share schemes which 
may result in options or awards granted to employees to vest 
on a takeover.

Transactions with Directors
No transaction, arrangement or agreement, other than 
remuneration, required to be disclosed in terms of the 
Companies Act 2006 and IAS 24, ‘Related Parties’ was 
outstanding at 31 December 2020, or was entered into during 
the year for any Director and/or connected person (2019: 
none).

Other information – Listing Rules
For the purposes of LR 9.8.4 R, the information required to be 
disclosed by LR 9.8.4 R can be found on the pages set out 
below:

Section Information

Interest capitalised

Publication of unaudited financial 
information

Page

Not material to the 
Group

94 (TSR graph)

Details of long-term incentive schemes

90 – 91

Waiver of emoluments by a director

Not applicable

Waiver of future emoluments by a director Not applicable

Non pre-emptive issues of equity for cash Not applicable

Non pre-emptive issue by a major 
subsidiary undertaking

Parent participation in a placing by a 
listed subsidiary

Contracts of significance

Provision of services by a controlling 
shareholder

Shareholder waiver of dividends

Shareholder waiver of future dividends

Not applicable

Not applicable

Not applicable

Not applicable

97

97

Agreements with controlling shareholders Not applicable

Inchcape Annual Report and Accounts 2020

97 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSDirectors’ Report continued

Greenhouse gas emissions
As a distributor and retailer Inchcape has no manufacturing footprint to minimise, however we collect data for all material emissions 
for which we deem ourselves to be responsible and look for ways in which to minimise our footprint. Data is collected for three key 
performance indicators: 

 – Energy – our global gas and electricity usage.
 – Transport – the movement of cars and parts from the point of ownership (which means legal and contractual ownership) to the 

point we cease to have legal ownership. 

 – Travel – the movement of our people.

Methodology
The methodology used to calculate the Group’s greenhouse gas emissions is based on the GHG Protocol Corporate Accounting 
and Reporting Standard, and Mandatory Greenhouse Gas Reporting in line with HM Government guidance. The methodology uses 
conversion factors as published by the Department for Business, Energy and Industrial Strategy in 2020 and international electricity 
emission factors as published in the International Energy Agency’s ‘CO2 Emissions from Fuel Combustion (2020 edition)’.

Data collection and reporting period
Data has been collected for all markets from 1 January 2020 to 31 December 2020. The level at which we report is by business unit 
for each market. This covers our Retail operations, Distribution operations and business service operations, which fall within our 
operational control boundary.

Intensity ratio
The Group’s intensity ratio is revenue per tonne of CO2e. This allows for a fair comparison over time of CO2e emissions given the 
growth trajectory envisaged for the Group and cyclical variations in business activity.

Total greenhouse gas emissions in 2020 

Scope 1 and 2 emissions

Scope 1 (Direct emissions from combustion of fuels and operation of facilities)
Scope 2 (Electricity, heat, steam and cooling purchased for own use)
Total Scope 1 and 2 emissions

Total emissions (tonnes CO2e)

Year ended  
31 Dec 2020

Year ended  
31 Dec 2019

Change in 
emissions

8,780
41,179
49,959

7,033
49,959
7.1

10,744
46,629
57,374

9,391
57,374
6.1

-18%
-12%
-13%

-25%
-13%
16%

Methodology 
Our carbon footprint is calculated by gathering monthly and 
quarterly energy consumption data. Emission factors used are 
a combination of BEIS 2020 emission factors and IEA grid mix 
factors for specific markets.

Energy efficiency measures
During the reporting period, no new energy efficiency actions 
have been taken however our energy management 
programme is ongoing, including monitoring and targeted 
reporting of energy consumption on a daily basis at the majority 
of sites. Through the service provided by our energy consultants, 
the energy management programme we run enables us to 
identify and address any consumption issues as and when they 
arise, allowing us to eliminate unnecessary energy waste.  

Employees and employee involvement
The Company is committed to a policy of treating all its 
colleagues and job applicants equally. We are committed to 
the employment of people with disabilities and will interview 
those candidates who meet the minimum selection criteria.

We provide training and career development for our 
employees, tailored where appropriate to their specific needs, 
to ensure they achieve their potential. If an individual becomes 
disabled while in our employment, we will do our best to ensure 
continued development in their role, including consulting them 
about their requirements, making appropriate adjustments and 
providing suitable alternative positions.

Operational emissions intensity

Intensity metric – total revenue (£m)
Total Scope 1 and 2 emissions (tonnes CO2e)
Scope 1 and 2 emissions per £m (tCO2e/£m)

COVID-19 
Due to the impact of COVID-19 during 2020, many of our 
businesses were required to close. This has resulted in a 
dramatic reduction in the energy used in the year and as 
markets return to more normalised operating activities the 
energy used is likely to increase. 

Streamlined Energy and Carbon Reporting 
Regulations (”SECR”) 
As required under the SECR regulations the following information 
relates to the energy consumed in our UK operations. 

UK energy use (kWh)
Associated GHG emissions (tCO2e)
Emissions from activities which the company 
own or control including combustion of fuel & 
operation of facilities (scope 1) (tCO2e)
Emissions from the purchase of electricity, 
heat, steam, cooling purchased for own use 
(scope 2 – location-based) (tCO2e)
Total energy used to calculated above 
emissions (kWh)
Intensity ratio: tCO2e (gross scope 1+2)/
intensity metric

Year ended  
31 Dec 2020

42,598,398.63
8,780

41,179

49,959

142,111,220.52

7.1

98 

Inchcape Annual Report and Accounts 2020

 
Our performance and talent framework, DRIVE5, sets 
performance expectations, behaviours and values for our 
people. It was developed using inputs from colleague and 
customer focus groups and incorporates our OEM brand 
partners’ existing frameworks of skills and behaviours to ensure 
that we can deliver against our stakeholders’ expectations in 
support of our ambition to be the world’s most trusted 
distributor and retailer.

The Company has various employee policies in place covering 
a wide range of issues such as family friendly policies, 
employment rights and equal opportunities. Policies are 
implemented at a local level and comply with any relevant 
legislation in that market. All policies are available on the 
Group’s intranet and compliance is monitored at local level.

The Group’s bonus and long-term incentive schemes are 
designed to encourage involvement in the Company’s 
performance. UK employees are eligible to join the SAYE 
scheme, which is offered annually. Further details can be found 
in the Directors’ Report on Remuneration on pages 78 to 79.

Employee communication
Townhall meetings are held in each market on a regular basis 
and also following the release of any financial updates by the 
Company. The townhall meetings provide employees with 
information on the Group’s performance and provide an 
opportunity for consulting employees on new initiatives or other 
matters that concern them. The Group’s global intranet, 
iConnect, also provides a means of communicating important 
issues to employees. 

The Employee Experience Survey is the primary tool for 
obtaining the views of employees and the results of the survey 
are reported to the CSR Committee on an annual basis. The 
chair of the CSR Committee is the designated Director for 
communicating the views of employees to the Board and he 
reports the findings to the Board following each meeting. 

The consultation enables the Board to gain an understanding 
of how the employee experience is perceived and what 
actions can be taken to enhance this experience so 
employees feel challenged, excited, engaged and supported 
in their roles.

Further details can be found in the CSR Report on page 72. 

Diversity
The breakdown of the number of female and male employees 
who were (i) Directors of the Company, (ii) senior managers 
and (iii) employees of the Company as at 31 December 2020 is 
as follows:

Male

Board
Senior 
All employees 

6  66.7% 
57  82.6%
73%

10,878

Female

3
12
3,887

33.3%
17.4%
26.3%

Total

9
69
14,765

The Nomination Committee is responsible for succession 
planning on the Board and as such considers the 
recommendations of the Hampton-Alexander Review and 
Parker Review as part of the recruitment process. The Board has 
decided not to set targets and has achieved the 
recommendation of 33% female representation by 2020 as 
recommended by the Hampton-Alexander Review. 

The Nomination Committee ensures that a broad mix of 
suitable candidates is put forward for consideration for 
vacancies. Management are also focusing on diversity as part 
of the talent planning process to strengthen diversity within the 
talent pipeline. The Diversity Policy Statement is given on  
page 64.

Principal financial risk factors
These risks are shown on pages 41 to 50.

Financial instruments
The information required under Schedule 7 of the Large and 
Medium-sized Companies and Groups (Accounts and Reports) 
Regulations 2008 in respect of financial instruments is given in 
note 24 to the financial statements on pages 161 to 168.

Branches outside the UK
The Company does not have any branches outside the UK.

Events after the reporting period
None.

Political donations
The Company did not make any political donations in 2020 
and does not intend to make any political donations in 2021.

Directors’ responsibilities
The Directors are responsible for preparing the Annual Report 
and the financial statements in accordance with applicable 
law and regulation.

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the Directors 
have prepared the Group financial statements in accordance 
with International Financial Reporting Standards (IFRSs) as 
adopted by the European Union and parent company 
financial statements in accordance with United Kingdom 
Generally Accepted Accounting Practice (United Kingdom 
Accounting Standards, comprising FRS 101 “Reduced 
Disclosure Framework”, and applicable law). Under company 
law the Directors must not approve the financial statements 
unless they are satisfied that they give a true and fair view of the 
state of affairs of the Group and parent company and of the 
profit or loss of the Group and parent company for that period. 
In preparing the financial statements, the Directors are  
required to:

 – select suitable accounting policies and then apply them 

consistently;

 – state whether applicable IFRSs as adopted by the European 
Union have been followed for the Group financial statements 
and United Kingdom Accounting Standards, comprising FRS 
101, have been followed for the Company financial 
statements, subject to any material departures disclosed and 
explained in the financial statements;

 – make judgements and accounting estimates that are 

reasonable and prudent; and

 – prepare the financial statements on the going concern basis 

unless it is inappropriate to presume that the Group and 
parent company will continue in business.

Inchcape Annual Report and Accounts 2020

99 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCulture 
The Board monitors the culture of the Company by reviewing 
reports received from the whistleblowing line, Speak Up!, via 
reporting to the Audit Committee, reviewing the employee 
voice via the results of the Employee Experience Survey, which 
is monitored by the CSR Committee, and reviewing the number 
of employees who have undertaken the Code of Conduct 
training. The Board also carries out an annual global talent and 
leadership review as part of its succession planning activities 
which enable the monitoring of key metrics such as internal 
promotions and development programmes. The Remuneration 
Committee considers wider pay and practices when reviewing 
Executive remuneration and has an annual update on 
remuneration practices which allows it to assess whether they 
drive the right behaviours within the businesses in accordance 
with the DRIVE5 performance drivers, see page 99. 

Going concern
Having assessed the principal risks and the other matters 
discussed in connection with the viability statement on 
page 50, the Directors consider it appropriate to adopt the 
going concern basis of accounting in the financial statements 
for the next 12 months.

Auditor and disclosure of information to the auditor
The auditor, Deloitte LLP, has indicated its willingness to 
continue in office. A resolution to reappoint Deloitte as auditor 
will be proposed at the AGM.

So far as the Directors are aware there is no relevant audit 
information of which the Company’s auditor is unaware. The 
Directors have taken all the steps that they ought to have taken 
as Directors in order to make themselves aware of any relevant 
audit information and to establish that the Company’s auditor 
is aware of that information.

Annual General Meeting
The AGM will be held at 11.00 a.m. on Thursday, 27 May 2021 
at The Royal Automobile Club, 89 Pall Mall, London SW1Y 5HS. 
The notice convening the meeting and the resolutions to be 
put to the meeting, together with the explanatory notes, are 
given in the Circular to all shareholders.

The Directors’ Report was approved by the Board and has been 
signed by the secretary of the Company.

Tamsin Waterhouse
Group Company Secretary

Directors’ Report continued

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group and 
parent company’s transactions and disclose with reasonable 
accuracy at any time the financial position of the Group and 
parent company and enable them to ensure that the financial 
statements and the Directors’ Remuneration Report comply 
with the Companies Act 2006 and, as regards the Group 
financial statements, Article 4 of the IAS Regulation.

The Directors are also responsible for safeguarding the assets of 
the Group and parent company and hence for taking 
reasonable steps for the prevention and detection of fraud and 
other irregularities.

The Directors are responsible for the maintenance and integrity of 
the parent company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions.

The Directors consider that the Annual Report and Accounts, 
taken as a whole, is fair, balanced and understandable and 
provides the information necessary for shareholders to assess 
the Group and parent company’s performance, business 
model and strategy.

Each of the Directors, whose names and functions are listed in 
Board of Directors, confirm that, to the best of their knowledge:

 – the parent company financial statements, which have been 
prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice (United Kingdom Accounting 
Standards, comprising FRS 101 “Reduced Disclosure 
Framework”, and applicable law), give a true and fair view  
of the assets, liabilities, financial position and loss of the 
Company;

 – the Group financial statements, which have been prepared 

in accordance with IFRSs as adopted by the European Union, 
give a true and fair view of the assets, liabilities, financial 
position and profit of the Group; and

 – the Directors’ Report includes a fair review of the 

development and performance of the business and the 
position of the Group and parent company, together with  
a description of the principal risks and uncertainties that  
it faces.

The Directors considered the key messages contained in the 
Strategic Report along with the disclosures made throughout to 
ensure that they are consistent, transparent and a true 
reflection of the business. The Directors also reviewed 
supporting documentation which addresses specific 
statements made in the report and the evidence to support 
those statements.

Following this review, the Directors consider, when taken as a 
whole, that the Annual Report and Accounts is fair, balanced 
and understandable and provides the information necessary 
for shareholders to assess the Company’s position and 
performance, business model and strategy.

Business relationships 
Having positive relationships with our OEM brand partners, our 
main suppliers, and our customers is imperative for the 
long-term success of the Company. Our OEM brand partner 
relationships are key to every part of our value chain and the 
length of these relationships, which are given on pages 10 and 
11, is testament to this strength. 

100 

Inchcape Annual Report and Accounts 2020

Financial statements

102 Independent auditor’s report to the members of Inchcape plc
112 Consolidated income statement
113 Consolidated statement of comprehensive income
114 Consolidated statement of financial position
115 Consolidated statement of changes in equity
116 Consolidated statement of cash flows
117 Accounting policies
127 Notes to the financial statements
176 Alternative performance measures
178 Five year record
179 Company statement of financial position
180 Company statement of changes in equity
181 Company accounting policies
184 Notes to the Company financial statements

Other information

197 Shareholder information

Inchcape Annual Report and Accounts 2020 101 
Inchcape Annual Report and Accounts 2020 101 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSIndependent auditor’s report to the members of Inchcape plc 

Report on the audit of the financial statements 

1.  Opinion 
In our opinion: 

– the financial statements of Inchcape plc (the ‘parent company’) and its subsidiaries (the ‘Group’) give a true and fair view of the 

state of the Group’s and of the parent company’s affairs as at 31 December 2020 and of the Group’s loss for the year then ended; 

– the Group financial statements have been properly prepared in accordance with international accounting standards in 

conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards (IFRSs) as adopted 
by the European Union; 

– the parent company financial statements have been properly prepared in accordance with United Kingdom Generally 

Accepted Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and 

– the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements which comprise: 

– the consolidated income statement; 

– the consolidated statement of comprehensive income; 

– the consolidated and parent company statement of financial position; 

– the consolidated and parent company statements of changes in equity; 

– the consolidated statement of cash flows; 

– the accounting policies; and  

– the related notes 1 to 34 to the consolidated financial statements and the related notes 1 to 14 to the parent company financial 

statements. 

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable law, 
international accounting standards in conformity with the requirements of the Companies Act 2006 and IFRSs as adopted by the 
European Union. The financial reporting framework that has been applied in the preparation of the parent company financial 
statements is applicable law and United Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure Framework” 
(United Kingdom Generally Accepted Accounting Practice). 

Basis for opinion 

2. 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial statements 
section of our report.  

We are independent of the Group and the parent company in accordance with the ethical requirements that are relevant to our 
audit of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as applied to 
listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. The  
non-audit services provided to the Group and parent company for the year are disclosed in note 3 to the financial statements. We 
confirm that the non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the parent company. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

102 

102 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
3. 

Summary of our audit approach 

Key audit matters 

The key audit matters that we identified in the current year were: 

– UK goodwill and site impairment 
– Central America goodwill and indefinite-life intangible asset impairments 

Within this report, key audit matters are identified as follows: 

Newly identified 

Increased level of risk 

Similar level of risk 

Decreased level of risk 

Materiality 

The materiality that we used for the Group financial statements was £10.7 million which was determined on 
the basis of 1.0% of net assets and equates to 8.3% of profit before tax and exceptional items. 

We changed the benchmark used in determining materiality in the current year to net assets from profit 
before taxation and exceptional gains and losses on business disposals, impairments and restructuring 
costs, which was used in the prior year. Volatility in profit in the current year when compared to previous 
years, resulting from the impact of the COVID-19 pandemic on the Group’s operations and consumer 
demand in the markets in which the Group operates, was the reason that we have deemed the use of 
only a profit based benchmark to be inappropriate in the current year. 

Scoping 

We conducted our work in 18 countries (2019: 19 countries), with 23 components subject to audit 
procedures (2019: 25 components). 

The reporting units where we conducted our audit work accounted for 90% of the Group’s revenue (2019: 
88%), 90% of the Group’s profit before taxation and exceptional items (2019: 95%) and 90% of the Group’s 
net assets (2019: 89%). 

Significant changes  
in our approach 

We identified a ‘Goodwill impairment assessment’ key audit matter in the prior year, focussed on the UK. In 
the current year we have identified a ‘UK goodwill and site impairment’ key audit matter, given the 
increased judgement relating to the impairment of certain site assets.  

As a result of the impact of the COVID-19 pandemic on the performance of the Group and the economic 
environment of the markets in which the Group operates we identified increased risk of impairments in 
certain cash generating units (CGUs). A new key audit matter was identified in the current year relating  
to Central America goodwill and indefinite-life intangible asset impairments as a result of the significant 
judgement related to the level of impairment recognised.  

In the prior year we had identified a key audit matter relating to disposal accounting as a result of the 
Group’s strategy to dispose of a significant number of retail sites and businesses across multiple 
geographies; in the current year there is a lower level of accounting complexity and judgement relating  
to disposed of sites and therefore we have not identified as a key audit matter. 

Given the Group completed its transition to the IFRS 16 ‘Leases’ accounting standard in the prior year,  
the ongoing application of the standard does not require the same level of accounting complexity or 
judgement, and consequently we have not identified a key audit matter in relation to leases in the  
current year. 

Inchcape plc Annual Report and Accounts 2019 

Inchcape Annual Report and Accounts 2020 103 

103 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
Independent auditor’s report to the members of Inchcape plc continued 

4.  Conclusions relating to going concern 
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate. 

Our evaluation of the Directors’ assessment of the Group’s and parent company’s ability to continue to adopt the going concern 
basis of accounting included: 

– Understanding the Group’s processes and related controls over the assumptions in the going concern assessment; 

– Assessing the Group’s available facilities, with a separate assessment performed on Government assistance (CCFF) and assess 

whether this facility is not included in the liquidity headroom as they are not committed facilities; 

– Considering the reasonableness of the projections and the appropriateness of the sensitivities performed by management; 

– Engaging valuation specialists to perform integrity checks of the going concern model, including checking for mathematical and 

clerical accuracy; 

– Evaluating the accuracy and completeness of covenants calculation within the model;  

– Confirming consistency of the forecasted cash flows with the forecasts prepared for the impairment models; 

– Performing additional sensitivity scenario tests; and 

– Assessing the disclosures relating to going concern. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the Group's and parent company’s ability to continue as a going concern 
for a period of at least twelve months from when the financial statements are authorised for issue. 

In relation to the reporting on how the Group has applied the UK Corporate Governance Code, we have nothing material to add or 
draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors considered it 
appropriate to adopt the going concern basis of accounting. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of 
this report. 

5.  Key audit matters 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy; the allocation  
of resources in the audit; and directing the efforts of the engagement team. 

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters. 

104 

104 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
Independent auditor’s report to the members of Inchcape plc continued 

4.  Conclusions relating to going concern 

preparation of the financial statements is appropriate. 

In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the 

Our evaluation of the Directors’ assessment of the Group’s and parent company’s ability to continue to adopt the going concern 

basis of accounting included: 

–  Understanding the Group’s processes and related controls over the assumptions in the going concern assessment; 

–  Assessing the Group’s available facilities, with a separate assessment performed on Government assistance (CCFF) and assess 

whether this facility is not included in the liquidity headroom as they are not committed facilities; 

–  Considering the reasonableness of the projections and the appropriateness of the sensitivities performed by management; 

–  Engaging valuation specialists to perform integrity checks of the going concern model, including checking for mathematical and 

clerical accuracy; 

–  Evaluating the accuracy and completeness of covenants calculation within the model;  

–  Confirming consistency of the forecasted cash flows with the forecasts prepared for the impairment models; 

–  Performing additional sensitivity scenario tests; and 

–  Assessing the disclosures relating to going concern. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 

individually or collectively, may cast significant doubt on the Group's and parent company’s ability to continue as a going concern 

for a period of at least twelve months from when the financial statements are authorised for issue. 

In relation to the reporting on how the Group has applied the UK Corporate Governance Code, we have nothing material to add or 

draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors considered it 

appropriate to adopt the going concern basis of accounting. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of 

this report. 

5.  Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 

statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 

fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy; the allocation  

of resources in the audit; and directing the efforts of the engagement team. 

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 

thereon, and we do not provide a separate opinion on these matters. 

104 

Inchcape plc Annual Report and Accounts 2020 

5.1.  UK goodwill and site impairment   

Key audit matter 
description 

How the scope of  
our audit responded  
to the key audit matter 

Account balances: Intangible assets, property, plant and equipment and right-of-use assets. Refer to 
the Audit Committee report on page 65, the Critical accounting judgements and sources of 
estimation uncertainty in the Accounting policies section on page 117, note 2 Exceptional items on 
page 132, note 11 Intangible assets on page 145, note 12 Property, plant and equipment on page 
149 and note 13 Right-of-use assets and Lease liabilities on page 151. 

At December 2020 the Group has goodwill of £119.0 million (2019: £215.7 million), property, plant and 
equipment of £569.8 million (2019: £695.1 million) and right-of-use assets of £257.3 million (2019: £313.3 
million). £nil (2019: £80.2 million) of the goodwill, £203.6 million (2019: £262.2 million) of property, plant 
and equipment and £73.6 million (£78.6 million) of right-of-use assets relate to the UK. 

As a result of the impact of the COVID-19 pandemic, the Group was required to close its dealerships in 
the UK for a period of time which severely impacted the Group’s performance in the market. As such, 
indicators of impairment were identified prior to the reporting of the Group’s interim results as of 30 June 
2020 and an impairment review of the UK goodwill and site assets was carried out at that date. 
Impairment reviews of assets at the Group’s sites were performed initially, followed by the UK operation  
as a whole, which is the level of aggregation that the associated goodwill is assessed. Management 
concluded that the recoverable amount of certain sites was lower than their carrying amount and 
recorded impairment charges of £6.4 million against computer software, £29.5 million against property, 
plant and equipment and £8.1 million against right-of-use assets. Subsequently an impairment review of 
the UK group of CGUs, which is the level at which the goodwill is reviewed, was performed which resulted 
in the impairment of the total remaining goodwill amount of £80.2 million. 

At 31 December 2020 management performed updated impairment reviews which resulted in the 
reversal of £7.9 million of previously recognised property, plant and equipment impairments, offset by the 
additional impairment of £0.4 million of right-of-use assets. In accordance with the accounting standards, 
once goodwill has been fully impaired no subsequent impairment reviews need to be performed. 

The estimation of the recoverable amount requires management to assess the ‘value in use’ of the 
individual sites as well as the whole UK operation for goodwill purposes. This is particularly judgemental 
due to the forecasting of future cash flow assumptions, and accordingly we determined these to be the 
key estimates in management’s determination of the level of impairment charge to record. Given the 
impact of the COVID-19 pandemic on consumer confidence, forecasting demand for vehicles and 
aftersales services in the short and medium term is particularly uncertain. Further, with the 
announcement that the sale of new petrol and diesel vehicles will be banned from 2030, the 
electrification of the UK’s car parc adds further complexity to forecasting cash flows. Management also 
engaged specialists to assess the fair values of each of its sites which showed indicators of impairment. In 
line with the accounting standard, the impaired assets were written down to the higher of its value in use 
or fair value less cost to sell. 

Our procedures in response to the key audit matter identified included: 

–  Obtaining an understanding of relevant controls over the preparation and use of cash flow forecasts 

used in the impairment reviews; 

–  Assessing the integrity of the models used by management including reviewing their mechanical accuracy;
–  Assessing management’s historical forecasting accuracy by comparing budgets to actuals; 
–  Benchmarking management’s assumptions against views of internal industry experts, reputable third 

party industry growth forecasts, publications, news articles, government legislation and economic data;
–  Challenging management’s analysis of the risks and opportunities arising from the transition to electric 

vehicles and the impact this has on forecast future cash flows; 

–  Evaluating the competence, capabilities and objectivity of management’s expert; 
–  Engaging internal real estate valuation specialists to assist in assessing valuation reports prepared by 

management’s expert; 

–  Engaging internal valuations specialists to independently evaluate the appropriateness of inputs and 

methodology used in determining the discount rates used; 

–  Performing sensitivities in order to challenge the reasonableness of management’s assumptions; and 
–  Assessing the appropriateness of management’s disclosures. 

Key observations 

We concluded that the judgements management have made are reasonable. 

There are sources of estimation uncertainty which remain, particularly the strength of the recovery in 
demand for vehicles and aftersales services after the impact of the COVID-19 pandemic and the risks 
and opportunities resulting from the transition to electric vehicles.  

We are satisfied that the Group’s disclosures in the Critical accounting judgements and sources of estimation 
uncertainty in the Accounting policies section, in note 11 Intangible assets, note 12 Property, plant and 
equipment and note 13 Right-of-use-assets and Lease liabilities appropriately highlight these uncertainties. 

Inchcape plc Annual Report and Accounts 2019 

Inchcape Annual Report and Accounts 2020 105 

105 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
Independent auditor’s report to the members of Inchcape plc continued 

5.2.  Central America goodwill and indefinite-life intangible asset impairments   

Key audit matter 
description 

Account balances: Intangible assets. Refer to the Audit Committee report on page 65, the Critical 
accounting judgements and sources of estimation uncertainty in the Accounting policies section on 
page 117, note 2 Exceptional items on page 132 and note 11 Intangible assets on page 145. 

In addition to goodwill of £119.0 million (2019: £215.7 million) the Group has distribution agreements of 
£246.6 million (2019: £261.1 million) which are classified as indefinite-life intangible assets. £37.6 million 
(2019: £44.8 million) of the goodwill is allocated to Central America and £52.2 million (2019: £85.3 million) 
of the value of the distribution agreements relates to the exclusive right to distribute Suzuki vehicles in 
Costa Rica and Panama. 

The goodwill and distribution agreement assets were recognised after the acquisition of the Grupo 
Rudelman business in 2018. Since acquisition, political instability, in Costa Rica in particular, has 
impacted demand for vehicles in that market. The COVID-19 pandemic has had a significant impact 
on the economies in Costa Rica and Panama and profitability fell further in the current year.  

Management performed impairment reviews on the Suzuki CGU and then the Central America group  
of CGUs, which resulted in an impairment of £31.2 million against the value of the distribution agreement 
and £6.2 million against the value of the goodwill. There are significant uncertainties over the strength 
and timing of the recovery of the market, increasing the uncertainty in management’s forecast cash 
flow assumptions, which were modelled through different scenarios considered as part of their 
impairment review.  

Although the penetration of electric vehicles in each market is currently low, in Costa Rica as part of its 
‘National Decarbonization Plan’ there are commitments to move to full electrification of its transport 
network by 2050. 

How the scope of our 
audit responded to  
the key audit matter 

Our procedures in response to the key audit matter identified included: 

–  Obtaining an understanding of relevant controls over the preparation and use of cash flow forecasts 

used in the impairment reviews; 

–  Assessing the integrity of the models used by management including reviewing their mechanical 

accuracy; 

–  Assessing management’s historical forecasting accuracy by comparing budgets to actuals;  
–  Benchmarking management’s assumptions against views of internal industry experts, reputable third 

party industry growth forecasts, publications, news articles, government legislation and economic data;
–  Challenging management’s analysis of the risks and opportunities arising from the transition to electric 

vehicles and the impact this has on forecast future cash flows; 

–  Evaluating the competence, capabilities and objectivity of management’s expert; 
–  Engaging internal valuations specialists to independently evaluate the appropriateness of inputs and 

methodology used in determining the discount rates used; 

–  Performing sensitivities in order to challenge the reasonableness of management’s assumptions; and 
–  Assessing the appropriateness of management’s disclosures. 

Key observations 

We concluded that the judgements management have made are reasonable. 

There are uncertainties which remain, particularly the strength of the recovery in demand for vehicles 
and aftersales services after the impact of the COVID-19 pandemic, in what has historically been a 
volatile market, and the risks and opportunities resulting from the transition to electric vehicles.  

We are satisfied that the Group’s disclosures in the Critical accounting judgements and sources of 
estimation uncertainty in the Accounting policies section and note 11 Intangible assets appropriately 
highlight these uncertainties. 

106 

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Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
6.  Our application of materiality 

6.1.  Materiality 
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic 
decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope 
of our audit work and in evaluating the results of our work. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows: 

Materiality 

£10.7 million (2019: £16.1 million) 

  £9.0 million (2019: £16.0 million) 

Group financial statements 

Parent company financial statements 

Basis for determining 
materiality 

Our materiality was determined on the basis of 
1.0% of net assets and equates to 8.3% of profit 
before tax and exceptional items. 

Rationale for the 
benchmark applied 

Prior year materiality was determined based on 5% 
profit before taxation adjusted for other asset 
impairments, restructuring costs and gains and 
losses on the disposal of sites and businesses. 

We consider net assets to be an important 
benchmark for the Group for 2020 given the 
volatility in profit in the current year when 
compared to previous years. This volatility resulted 
from the impact of the COVID-19 pandemic on the 
Group’s operations and consumer demand in the 
markets in which the Group operates. Further, net 
assets continues to reflect the ability of the Group 
to meet ongoing obligations as they fall due. 

  Parent company materiality equates to 1.1% of  

net assets. 

In the prior year parent company materiality 
equated to 1% of net assets, capped lower than 
Group materiality. 

  As the Company is non-trading, operates primarily 
as a holding company for the Group’s trading 
entities, and is not profit orientated, we consider the 
net asset position to be the most appropriate 
benchmark to use. 

Net assets £1,084m

Net assets
Group materiality

Group materiality £10.7m

Component materiality 
range £1.9m to £9.0m 

Audit Committee 
reporting threshold £0.5m

6.2.  Performance materiality 
We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected and 
undetected misstatements exceed the materiality for the financial statements as a whole.  

Performance 
materiality 

Basis and rationale  
for determining 
performance 
materiality 

Group financial statements 

Parent company financial statements 

70% (2019: 70%) of Group materiality 

  70% (2019: 70%) of parent company materiality 

We set our performance materiality after considering: 

– our cumulative experience from prior year audits, including the low value of misstatements identified in 

prior periods and management’s willingness to correct any misstatements identified;  

– our risk assessment, including our understanding of the entity and its environment and the impact of 

COVID-19 on the financial statements; and 

– our assessment of the Group’s overall control environment. 

6.3.  Error reporting threshold 
We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £0.5 million (2019: 
£0.8 million), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. We also report 
to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the financial statements. 

Inchcape plc Annual Report and Accounts 2019 

Inchcape Annual Report and Accounts 2020 107 

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
Independent auditor’s report to the members of Inchcape plc continued 

7.  An overview of the scope of our audit 

Identification and scoping of components 

7.1. 
In selecting the components which are in scope for audit procedures to be performed as part of the Group audit, we consider: 

– the inherent risk in each of the markets that the Group operates; 

– the Group’s control environment; 

– the significance of identified risks in each of the components; 

– the financial significance of the component to the Group’s revenue, profit/loss and net assets; and  

– the nature of any acquisitions and disposals within the year. 

We conducted our work in 18 (2019: 19) countries, engaging 18 (2019: 21) component audit teams with 23 (2019: 25) reporting 
units subject to audit procedures. Changes in the number of components identified were driven by the disposal of certain of the 
Group’s operations, as well as acquisitions and changes in the relative prominence and risk of other components within the Group.  

Our significant components which were subject to full audit procedures were in Australia, Chile, Colombia, Ethiopia, Hong Kong, 
Russia, Singapore and the UK. Our components performed audits of specific account balances in Brunei, Belgium, Costa Rica, 
Ecuador, Greece, Guam, Peru, Poland, Romania and Uruguay.  

The range of component materialities applied, excluding the parent company, is £1.9 million to £9.0 million (2019: £1.0 million to 
£6.8 million). The reporting units where we conducted our audit work accounted for 90% (2019: 88%) of the Group’s revenue, 90% 
(2019: 95%) of the Group’s profit before taxation and 90% (2019: 89%) of the Group’s net assets. 

10

18

Revenue %

72

10

18

Profit before 
tax %

72

10

26

Net 
assets %

64

  Full audit scope
  Specified audit procedures
  Review at Group level

  Full audit scope
  Specified audit procedures
  Review at Group level  

  Full audit scope  
  Specified audit procedures
  Review at Group level  

7.2.  Working with other auditors 
We engaged component auditors from Deloitte member firms to perform procedures at these components under our direction and 
supervision. This approach also allows us to engage local auditors who have appropriate knowledge of local regulations to perform 
the audit work, under a common Deloitte audit approach. We issued detailed instructions to the component auditors and held 
planning meetings, interim update meetings and year end close meetings with each component team. In response to the  
COVID-19 pandemic which limited our ability to make component visits, frequent calls were held between the Group and 
component teams throughout the year and remote access to relevant documents was provided. A dedicated senior member of 
the Group audit team was assigned to facilitate an effective and consistent approach to component oversight, which focused on 
their audit work over key judgements.  

In addition to the work performed at a component level the Group audit team also performed audit procedures on the parent 
company and consolidated financial statements, corporate activities such as treasury and pensions, goodwill and intangible asset 
impairments, litigation provisions, the consolidation, going concern assessment and financial statement disclosures. The Group 
audit team also performed analytical reviews on out-of-scope components. 

8.  Other information 
The other information comprises the information included in the Annual Report, other than the financial statements and our 
auditor’s report thereon. The Directors are responsible for the other information contained within the Annual Report. Our opinion on 
the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we 
do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. 

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise 
to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard.  

108 

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Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
Responsibilities of Directors 

9. 
As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the parent company’s ability to 
continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of 
accounting unless the Directors either intend to liquidate the Group or the parent company or to cease operations, or have no 
realistic alternative but to do so.  

10.  Auditor’s responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these  
financial statements. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

11.  Extent to which the audit was considered capable of detecting irregularities, including fraud 
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our 
procedures are capable of detecting irregularities, including fraud is detailed below.  

11.1.  Identifying and assessing potential risks related to irregularities 
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws 
and regulations, we considered the following: 

– the nature of the industry and sector, control environment and business performance including the design of the Group’s 

remuneration policies, key drivers for Directors’ remuneration, bonus levels and performance targets; 

– results of our enquiries of management, internal audit, in-house legal counsel and the Audit Committee about their own 

identification and assessment of the risks of irregularities;  

– any matters we identified having obtained and reviewed the Group’s documentation of their policies and procedures relating to: 

– identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of non-

compliance; 

– detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or alleged fraud; 

– the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;  

– the matters discussed among the audit engagement team including significant component audit teams and relevant internal 

specialists, including tax, valuations, pensions and IT regarding how and where fraud might occur in the financial statements and 
any potential indicators of fraud. 

As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for fraud and 
identified the greatest potential for fraud in the following areas: the judgements related to goodwill and other asset impairment 
reviews, and the valuation of used vehicle inventory. In common with all audits under ISAs (UK), we are also required to perform 
specific procedures to respond to the risk of management override. 

We also obtained an understanding of the legal and regulatory frameworks that the Group operates in, focusing on provisions of 
those laws and regulations that had a direct effect on the determination of material amounts and disclosures in the financial 
statements. The key laws and regulations we considered in this context included the UK Companies Act, Listing Rules, pensions 
legislation and tax legislation. 

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but 
compliance with which may be fundamental to the Group’s ability to operate or to avoid a material penalty. These included the 
Group’s environmental regulations.  

Inchcape plc Annual Report and Accounts 2019 

Inchcape Annual Report and Accounts 2020 109 

109 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
Independent auditor’s report to the members of Inchcape plc continued 

11.2.  Audit response to risks identified 
As a result of performing the above, we identified UK goodwill and site impairment and Central America goodwill and indefinite-life 
intangible asset impairments as key audit matters related to the potential risk of fraud. The key audit matters section of our report 
explains the matters in more detail and also describes the specific procedures we performed in response to those key audit matters.  

In addition to the above, our procedures to respond to risks identified included the following: 

– reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with provisions of 

relevant laws and regulations described as having a direct effect on the financial statements; 

– enquiring of management, the Audit Committee and in-house legal counsel concerning actual and potential litigation and 

claims; 

– performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material 

misstatement due to fraud; 

– reading minutes of meetings of those charged with governance, reviewing internal audit reports and reviewing correspondence 

with HMRC;  

– in addressing the risk of fraud through inappropriate valuation of used vehicle inventory, testing the value of vehicles with 

reference to third party data sources; and assessing whether the value of vehicles sold after year end provide information about 
the value of vehicles at the balance sheet date; and  

– in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries and other 
adjustments; assessing whether the judgements made in making accounting estimates are indicative of a potential bias; and 
evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business. 

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members 
including internal specialists and significant component audit teams, and remained alert to any indications of fraud or non-
compliance with laws and regulations throughout the audit. 

Report on other legal and regulatory requirements 

12.  Opinions on other matters prescribed by the Companies Act 2006 
In our opinion the part of the Directors’ remuneration report to be audited has been properly prepared in accordance with the 
Companies Act 2006. 

In our opinion, based on the work undertaken in the course of the audit: 

– the information given in the strategic report and the Directors’ report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and 

– the strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements. 

In the light of the knowledge and understanding of the Group and the parent company and their environment obtained in the 
course of the audit, we have not identified any material misstatements in the strategic report or the Directors’ report. 

13.  Corporate Governance Statement 
The Listing Rules require us to review the Directors’ statement in relation to going concern, longer-term viability and that part of the 
Corporate Governance Statement relating to the Group’s compliance with the provisions of the UK Corporate Governance Code 
specified for our review. 

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate 
Governance Statement is materially consistent with the financial statements and our knowledge obtained during the audit:  

– the Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any 

material uncertainties identified set out on page 100; 

– the Directors’ explanation as to its assessment of the Group’s prospects, the period this assessment covers and why the period is 

appropriate set out on page 50; 

– the Directors’ statement on fair, balanced and understandable set out on page 100; 

– the Board's confirmation that it has carried out a robust assessment of the emerging and principal risks set out on page 57; 

– the section of the Annual Report that describes the review of effectiveness of risk management and internal control systems set 

out on page 70; and 

– the section describing the work of the Audit Committee set out on page 65. 

110 

110 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
14.  Matters on which we are required to report by exception 

14.1.  Adequacy of explanations received and accounting records 
Under the Companies Act 2006 we are required to report to you if, in our opinion: 

– we have not received all the information and explanations we require for our audit; or 

– adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been 

received from branches not visited by us; or 

– the parent company financial statements are not in agreement with the accounting records and returns. 

We have nothing to report in respect of these matters. 

14.2.  Directors’ remuneration 
Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of Directors’ remuneration have 
not been made or the part of the Directors’ remuneration report to be audited is not in agreement with the accounting records  
and returns. 

We have nothing to report in respect of these matters. 

15.  Other matters which we are required to address 

15.1.  Auditor tenure 
Following the recommendation of the Audit Committee, we were appointed by the members on 25 May 2018 to audit the financial 
statements for the year ending 31 December 2018 and subsequent financial periods. The period of total uninterrupted 
engagement including previous renewals and reappointments of the firm is three years, covering the years ending 31 December 
2018 to 31 December 2020. 

15.2.  Consistency of the audit report with the additional report to the Audit Committee 
Our audit opinion is consistent with the additional report to the Audit Committee we are required to provide in accordance with  
ISAs (UK). 

16.  Use of our report 
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might state to the Company’s members those matters we are required to 
state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the Company and the Company’s members as a body, for our audit work, for this report, or for 
the opinions we have formed. 

Anna Marks FCA (Senior statutory auditor) 
For and on behalf of Deloitte LLP 
Statutory Auditor 
London, UK 

24 February 2021 

Inchcape plc Annual Report and Accounts 2019 

Inchcape Annual Report and Accounts 2020 111 

111 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
Consolidated income statement 
For the year ended 31 December 2020 

 Before 
exceptional 
items  
2020 
£m 

Exceptional 
items 
(note 2) 
2020 
£m  

 Before 
exceptional 
items  
2019 
£m 

Exceptional 
items 
(note 2)  
2019 
£m 

Total 
2020 
£m  

  Notes 

Revenue 
Cost of sales 
Gross profit 
Net operating expenses  
Operating profit / (loss)  
Share of profit after tax of joint ventures and associates 
Profit / (loss) before finance and tax 
Finance income  
Finance costs 
Profit / (loss) before tax 
Tax  
Profit / (loss) for the year 

1, 3 

3 

14 

6 
7 

8 

6,837.8 
(5,948.4) 
889.4 
(723.9) 
165.5 
– 
165.5 
14.4 
(51.0) 
128.9 
(33.2) 
95.7 

–  6,837.8 
(11.6) (5,960.0) 
877.8 
(11.6) 
(245.5)  (969.4) 
(91.6) 
(257.1) 
– 
– 
(91.6) 
(257.1) 
14.4 
– 
(51.0) 
– 
(257.1)  (128.2) 
(9.0) 
(232.9)  (137.2) 

24.2 

9,379.7 
(8,107.6) 
1,272.1 
(899.0) 
373.1 
0.3 
373.4 
24.1 
(71.2) 
326.3 
(75.6) 
250.7 

– 
– 
– 
75.5 
75.5 
– 
75.5 
– 
– 
75.5 
2.5 
78.0 

(Loss) / profit attributable to: 
– Owners of the parent 
– Non-controlling interests 

Basic (loss) / earnings per share (pence) 
Diluted (loss) / earnings per share (pence) 

9 
9 

(140.1) 
2.9 
(137.2) 
(35.6)p 
(35.6)p 

The notes on pages 127 to 175 are an integral part of these consolidated financial statements. 

Total 
2019 
£m  

9,379.7 
(8,107.6) 
1,272.1 
(823.5) 
448.6 
0.3 
448.9 
24.1 
(71.2) 
401.8 
(73.1) 
328.7 

322.9 
5.8 
328.7 
79.0p 
78.4p 

112 

112 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated income statement 

For the year ended 31 December 2020 

Consolidated statement of comprehensive income 
For the year ended 31 December 2020 

Share of profit after tax of joint ventures and associates 

14 

Profit / (loss) before finance and tax 

Revenue 

Cost of sales 

Gross profit 

Net operating expenses  

Operating profit / (loss)  

Finance income  

Finance costs 

Profit / (loss) before tax 

Tax  

Profit / (loss) for the year 

(Loss) / profit attributable to: 

– Owners of the parent 

– Non-controlling interests 

 Before 

Exceptional 

 Before 

Exceptional 

exceptional 

items  

2020 

£m 

items 

(note 2) 

2020 

£m  

Total 

2020 

£m  

exceptional 

items  

2019 

£m 

items 

(note 2)  

2019 

£m 

  Notes 

1, 3 

6,837.8 

–  6,837.8 

9,379.7 

(5,948.4) 

(11.6) (5,960.0) 

(8,107.6) 

889.4 

(11.6) 

877.8 

1,272.1 

3 

(723.9) 

(245.5)  (969.4) 

(899.0) 

165.5 

(257.1) 

(91.6) 

– 

165.5 

14.4 

(51.0) 

128.9 

(33.2) 

(257.1) 

(91.6) 

– 

– 

– 

– 

14.4 

(51.0) 

(257.1)  (128.2) 

24.2 

(9.0) 

95.7 

(232.9)  (137.2) 

373.1 

0.3 

373.4 

24.1 

(71.2) 

326.3 

(75.6) 

250.7 

– 

– 

– 

– 

– 

– 

75.5 

75.5 

75.5 

75.5 

2.5 

78.0 

Total 

2019 

£m  

9,379.7 

(8,107.6) 

1,272.1 

(823.5) 

448.6 

0.3 

448.9 

24.1 

(71.2) 

401.8 

(73.1) 

328.7 

322.9 

5.8 

328.7 

79.0p 

78.4p 

6 

7 

8 

9 

9 

Basic (loss) / earnings per share (pence) 

Diluted (loss) / earnings per share (pence) 

The notes on pages 127 to 175 are an integral part of these consolidated financial statements. 

(140.1) 

2.9 

(137.2) 

(35.6)p 

(35.6)p 

(Loss) / profit for the year  
Other comprehensive (loss) / income: 
Items that will not be reclassified to the consolidated income statement 
Changes in the fair value of equity investments at fair value through other comprehensive income  
Defined benefit pension scheme remeasurements  
Current tax recognised in consolidated statement of comprehensive income 
Deferred tax recognised in consolidated statement of comprehensive income 

Items that may be or have been reclassified subsequently to the consolidated income statement 
Cash flow hedges 
Exchange differences on translation of foreign operations 
Current tax recognised in consolidated statement of comprehensive income 
Deferred tax recognised in consolidated statement of comprehensive income 

Other comprehensive loss for the year, net of tax 
Total comprehensive (loss) / income for the year  

Total comprehensive (loss) / income attributable to: 
– Owners of the parent 
– Non-controlling interests 

The notes on pages 127 to 175 are an integral part of these consolidated financial statements. 

Notes 

2020  
£m 

2019 
£m 

(137.2) 

328.7 

5 

17 

26 

17 

(2.7) 
14.8 
– 
(2.5) 
9.6 

(3.2) 
(51.5) 
0.3 
(0.9) 
(55.3) 
(45.7) 
(182.9) 

– 
(71.7) 
– 
10.1 
(61.6) 

(25.9) 
(98.6) 
– 
7.0 
(117.5) 
(179.1) 
149.6 

(186.2) 
3.3 
(182.9) 

146.8 
2.8 
149.6 

112 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 113 

113 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of financial position 
As at 31 December 2020 

Non-current assets 
Intangible assets 
Property, plant and equipment 
Right-of-use assets 
Investments in joint ventures and associates 
Financial assets at fair value through other comprehensive income 
Trade and other receivables 
Deferred tax assets 
Retirement benefit asset 

Current assets 
Inventories 
Trade and other receivables 
Financial assets at fair value through other comprehensive income 
Derivative financial instruments 
Current tax assets 
Cash and cash equivalents 

Assets held for sale and disposal group 

Total assets 
Current liabilities 
Trade and other payables 
Derivative financial instruments 
Current tax liabilities 
Provisions 
Lease liabilities 
Borrowings 

Liabilities directly associated with the disposal group 

Non-current liabilities 
Trade and other payables 
Provisions 
Deferred tax liabilities 
Lease liabilities 
Borrowings 
Retirement benefit liability 

Total liabilities 
Net assets 
Equity 
Share capital  
Share premium 
Capital redemption reserve 
Other reserves 
Retained earnings 
Equity attributable to owners of the parent 
Non-controlling interests 
Total equity 

 Notes  

2020  
£m  

2019
£m

11 
12 
13 
14 
15 
16 
17 
5 

18 
16 
15 
24 

19 

20 

21 
24 

22 
13 
23 

20 

21 
22 
17 
13 
23 
5 

25 

26 
27 

450.2 
569.8 
257.3 
2.4 
3.6 
49.2 
68.6 
101.0 
1,502.1 

1,216.2 
369.6 
0.2 
13.3 
20.6 
481.2 
2,101.1 
31.2 
2,132.3 
3,634.4 

577.9
695.1
313.3
4.3
6.9
38.7
58.3
78.7
1,773.2

1,566.9
512.3
0.2
16.2
21.6
423.0
2,540.2
149.4
2,689.6
4,462.8

(1,610.3) 
(42.4) 
(65.0) 
(26.8) 
(58.5) 
(6.1) 
(1,809.1) 
(7.7) 
(1,816.8) 

(1,996.4)
(27.4)
(82.4)
(23.0)
(56.8)
(50.1)
(2,236.1)
(106.1)
(2,342.2)

(69.3) 
(19.8) 
(79.1) 
(274.3) 
(210.0) 
(81.4) 
(733.9) 

(77.2)
(12.9)
(96.7)
(296.0)
(270.0)
(69.2)
(822.0)

(2,550.7) 
1,083.7 

(3,164.2)
1,298.6

39.4 
146.7 
141.2 
(248.5) 
985.6 
1,064.4 
19.3 
1,083.7 

40.0
146.7
140.6
(190.4)
1,141.4
1,278.3
20.3
1,298.6

The notes on pages 127 to 175 are an integral part of these consolidated financial statements. The consolidated financial statements 
on pages 112 to 175 were approved by the Board of Directors on 24 February 2021 and were signed on its behalf by: 

Duncan Tait, 
Group Chief Executive 

Gijsbert de Zoeten, 
Chief Financial Officer

114 

114 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of financial position 

As at 31 December 2020 

Consolidated statement of changes in equity 
For the year ended 31 December 2020 

At 1 January 2019  

41.6 

146.7 

139.0 

(75.9)  1,093.1 

1,344.5 

23.3 

1,367.8 

Share 
capital 
£m 

Share 
premium  
£m 

Capital 
redemption 
reserve 
£m 

Other 
reserves 
(note 26)  
£m 

Retained 
earnings 
(note 27)  
£m 

  Notes 

Total equity 
attributable 
to owners of 
the parent 
£m 

Non- 
controlling 
interests 
£m 

Total 
shareholders’ 
 equity 
£m 

Investments in joint ventures and associates 

Financial assets at fair value through other comprehensive income 

Profit for the year  
Other comprehensive loss for the year 
Total comprehensive income for the year 

– 
– 
– 

Share-based payments, net of tax 
Share buyback programme 
Net purchase of own shares by the 
Inchcape Employee Trust 
Dividends: 
– Owners of the parent 
– Non-controlling interests 
At 1 January 2020  

(Loss) / profit for the year 
Other comprehensive loss for the year 
Total comprehensive loss for the year  

Share-based payments, net of tax 
Share buyback programme 
Dividends: 
– Owners of the parent 
– Non-controlling interests 
At 31 December 2020 

– 
– 
– 

– 
– 

– 

– 
– 
– 

– 
(114.5) 
(114.5) 

322.9 
(61.6) 
261.3 

322.9 
(176.1) 
146.8 

5.8 
(3.0) 
2.8 

– 
1.6 

– 

– 
– 

– 

6.8 
(100.0) 

6.8 
(100.0) 

(9.3) 

(9.3) 

– 
– 

– 

328.7 
(179.1) 
149.6 

6.8 
(100.0) 

(9.3) 

4,17 
25 

– 
(1.6) 

– 

10 

– 
– 
40.0 

– 
– 
146.7 

– 
– 

(110.5) 
– 
140.6  (190.4)  1,141.4  1,278.3 

(110.5) 
– 

– 
– 

– 
– 
– 

– 
(0.6) 

– 
– 
– 

– 
– 

– 
– 
– 

(140.1) 
– 
(58.1) 
12.0 
(58.1)  (128.1) 

(140.1) 
(46.1) 
(186.2) 

– 
0.6 

– 
– 

3.7 
(31.4) 

3.7 
(31.4) 

– 
(5.8) 
20.3 

(110.5) 
(5.8) 
1,298.6 

2.9 
0.4 
3.3 

– 
– 

(137.2) 
(45.7) 
(182.9) 

3.7 
(31.4) 

– 
– 
39.4 

– 
– 
146.7 

– 
– 

– 
– 
141.2  (248.5) 

– 
– 

– 
– 
985.6  1,064.4 

– 
(4.3) 
19.3 

– 
(4.3) 
1,083.7 

4,17 
25 

10 

The notes on pages 127 to 175 are an integral part of these consolidated financial statements. 

Share-based payments include a net tax credit of £0.4m (current tax charge of £nil and a deferred tax credit of £0.4m)  
(2019 – net tax credit of £0.7m (current tax charge of £nil and a deferred tax credit of £0.7m)). 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 115 

115 

Financial assets at fair value through other comprehensive income 

Assets held for sale and disposal group 

Non-current assets 

Intangible assets 

Property, plant and equipment 

Right-of-use assets 

Trade and other receivables 

Deferred tax assets 

Retirement benefit asset 

Current assets 

Inventories 

Trade and other receivables 

Derivative financial instruments 

Current tax assets 

Cash and cash equivalents 

Total assets 

Current liabilities 

Trade and other payables 

Derivative financial instruments 

Current tax liabilities 

Provisions 

Lease liabilities 

Borrowings 

Non-current liabilities 

Trade and other payables 

Provisions 

Deferred tax liabilities 

Lease liabilities 

Borrowings 

Retirement benefit liability 

Total liabilities 

Net assets 

Equity 

Share capital  

Share premium 

Capital redemption reserve 

Other reserves 

Retained earnings 

Non-controlling interests 

Total equity 

Equity attributable to owners of the parent 

Liabilities directly associated with the disposal group 

 Notes  

2020  

£m  

2019 

£m 

11 

12 

13 

14 

15 

16 

17 

5 

18 

16 

15 

24 

19 

20 

21 

24 

22 

13 

23 

20 

21 

22 

17 

13 

23 

5 

25 

26 

27 

450.2 

569.8 

257.3 

2.4 

3.6 

49.2 

68.6 

101.0 

577.9 

695.1 

313.3 

4.3 

6.9 

38.7 

58.3 

78.7 

1,502.1 

1,773.2 

1,216.2 

1,566.9 

369.6 

512.3 

0.2 

13.3 

20.6 

0.2 

16.2 

21.6 

481.2 

423.0 

2,101.1 

2,540.2 

31.2 

2,132.3 

3,634.4 

149.4 

2,689.6 

4,462.8 

(1,610.3) 

(1,996.4) 

(42.4) 

(65.0) 

(26.8) 

(58.5) 

(6.1) 

(27.4) 

(82.4) 

(23.0) 

(56.8) 

(50.1) 

(1,809.1) 

(2,236.1) 

(7.7) 

(106.1) 

(1,816.8) 

(2,342.2) 

(69.3) 

(19.8) 

(79.1) 

(274.3) 

(210.0) 

(81.4) 

(77.2) 

(12.9) 

(96.7) 

(296.0) 

(270.0) 

(69.2) 

(733.9) 

(822.0) 

(2,550.7) 

(3,164.2) 

1,083.7 

1,298.6 

39.4 

146.7 

141.2 

40.0 

146.7 

140.6 

(248.5) 

(190.4) 

985.6 

1,064.4 

19.3 

1,141.4 

1,278.3 

20.3 

1,083.7 

1,298.6 

The notes on pages 127 to 175 are an integral part of these consolidated financial statements. The consolidated financial statements 

on pages 112 to 116 were approved by the Board of Directors on 24 February 2021 and were signed on its behalf by: 

Duncan Tait, 

Group Chief Executive 

Gijsbert de Zoeten, 

Chief Financial Officer 

114 

Inchcape plc Annual Report and Accounts 2020 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of cash flows 
For the year ended 31 December 2020 

Cash generated from operating activities 
Cash generated from operations 
Tax paid 
Interest received 
Interest paid 
Net cash generated from operating activities 

Cash flows from investing activities 
Acquisition of businesses, net of cash and overdrafts acquired 
Net cash inflow from sale of businesses 
Net cash inflow from disposal of investments in joint ventures and associates 
Purchase of property, plant and equipment 
Purchase of intangible assets 
Proceeds from disposal of property, plant and equipment 
Proceeds from disposal of intangible assets 
Receipt from sub-lease receivables 
Net cash generated from investing activities 

Cash flows from financing activities  
Share buyback programme 
Net purchase of own shares by the Inchcape Employee Trust 
Cash inflow from Covid Corporate Financing Facility  
Repayment of Covid Corporate Financing Facility 
Repayment of Private Placement loan notes 
Net cash outflow from other borrowings 
Payment of capital element of lease liabilities 
Equity dividends paid 
Dividends paid to non-controlling interests 
Net cash used in financing activities 

Net increase / (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of the period 
Effect of foreign exchange rate changes 
Cash and cash equivalents at the end of the year 

Cash and cash equivalents consist of: 
– Cash at bank and cash equivalents 
– Short-term deposits 
– Bank overdrafts 
– Cash at bank and cash equivalents included in disposal groups held for sale 

The notes on pages 127 to 175 are an integral part of these consolidated financial statements.

  Notes 

28a 

29 
29 

23 
23 

10 

28b 

19 
19 
23 
20 

2020  
£m  

2019 
£m 

 338.8  
(51.8) 
 13.9  
(46.1) 
 254.8 

(31.5) 
 71.8  
 2.0  
(27.4) 
(20.1) 
 6.7  
 0.2 
 0.7  
 2.4  

(32.1) 
– 
99.6 
(99.6) 
– 
(66.1) 
(57.4) 
– 
(4.3) 
(159.9) 

97.3 
379.2 
(0.2) 
476.3 

378.5 
102.7 
(6.1) 
1.2 
476.3 

445.9 
(74.1) 
22.0 
(66.6) 
327.2 

(41.2) 
230.4 
0.1 
(44.9) 
(24.7) 
15.7 
– 
0.6 
136.0 

(99.3) 
(9.3) 
– 
– 
(75.4) 
(122.0) 
(65.7) 
(110.5) 
(5.8) 
(488.0) 

(24.8) 
463.4 
(59.4) 
379.2 

321.5 
101.5 
(43.8) 
– 
379.2 

116 

116 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of cash flows 

For the year ended 31 December 2020 

Accounting policies 

Cash generated from operating activities 

Cash generated from operations 

Tax paid 

Interest received 

Interest paid 

Net cash generated from operating activities 

Cash flows from investing activities 

Acquisition of businesses, net of cash and overdrafts acquired 

Net cash inflow from sale of businesses 

Net cash inflow from disposal of investments in joint ventures and associates 

Purchase of property, plant and equipment 

Purchase of intangible assets 

Proceeds from disposal of property, plant and equipment 

Proceeds from disposal of intangible assets 

Receipt from sub-lease receivables 

Net cash generated from investing activities 

Cash flows from financing activities  

Share buyback programme 

Net purchase of own shares by the Inchcape Employee Trust 

Cash inflow from Covid Corporate Financing Facility  

Repayment of Covid Corporate Financing Facility 

Repayment of Private Placement loan notes 

Net cash outflow from other borrowings 

Payment of capital element of lease liabilities 

Equity dividends paid 

Dividends paid to non-controlling interests 

Net cash used in financing activities 

Net increase / (decrease) in cash and cash equivalents 

Cash and cash equivalents at beginning of the period 

Effect of foreign exchange rate changes 

Cash and cash equivalents at the end of the year 

Cash and cash equivalents consist of: 

– Cash at bank and cash equivalents 

– Short-term deposits 

– Bank overdrafts 

Notes 

2020  

£m  

2019

£m

28a 

 338.8  

(51.8) 

 13.9  

(46.1) 

 254.8 

(31.5) 

 71.8  

 2.0  

(27.4) 

(20.1) 

 6.7  

 0.2 

 0.7  

 2.4  

(32.1) 

99.6 

(99.6) 

(66.1) 

(57.4) 

– 

– 

– 

(4.3) 

97.3 

379.2 

(0.2) 

476.3 

378.5 

102.7 

(6.1) 

1.2 

445.9

(74.1)

22.0

(66.6)

327.2

(41.2)

230.4

0.1

(44.9)

(24.7)

15.7

–

0.6

136.0

(99.3)

(9.3)

–

–

(75.4)

(122.0)

(65.7)

(110.5)

(5.8)

(24.8)

463.4

(59.4)

379.2

321.5

101.5

(43.8)

–

29 

29 

23 

23 

10 

28b 

19 

19 

23 

20 

– Cash at bank and cash equivalents included in disposal groups held for sale 

476.3 

379.2

The notes on pages 127 to 175 are an integral part of these consolidated financial statements.

General information 
Inchcape plc is a public company limited by shares, domiciled and incorporated in the UK, and registered in England and Wales. 
The address of the registered office is 22a St James’s Square, London, SW1Y 5LP. The nature of the Group’s operations and principal 
activities are set out in note 1 and on pages 1 to 51. 

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) 
as adopted by the European Union and IFRS Interpretations Committee (IFRS IC) interpretations and with those parts of the 
Companies Act 2006 applicable to companies reporting under IFRS.  

Accounting convention 
The consolidated financial statements have been prepared under the historical cost convention, except for financial assets at fair 
value through other comprehensive income, and those financial assets and financial liabilities (including derivative instruments) 
held at fair value through profit or loss, which are measured at fair value. 

Going concern 
Based on the Group's cash flow forecasts and projections, the Board is satisfied that the Group will be able to operate within the 
level of its committed facilities for the foreseeable future. For this reason, the Board continues to adopt the going concern basis in 
preparing its financial statements. In assessing whether the Group is a going concern, the implications of COVID-19 have been 
considered together with measures taken to mitigate its impact on the Group. In making this assessment the Group has considered 
available liquidity in relation to net debt and committed facilities, the Group’s latest forecasts for 2021 and 2022 cash flows together 
with COVID-19 adjusted scenarios. The forecasts used reflected the likely economic downturn triggered by COVID-19, with a key 
emphasis on the Board approved operating plan for 2021 and a forecast for 2022 based on a set of reasonably defined forecast 
principles. 

Given the global political and economic uncertainty resulting from the COVID-19 pandemic, we expect to see volatility, business 
disruption and the impact of economic downturns in the markets in which the Group operates during 2021 and into 2022. During 
2020 and the early part of 2021, the business has been impacted by government action to control the COVID-19 pandemic with a 
number of the Group’s businesses suffering restricted trading from time-to-time and to a greater or lesser extent. 

During 2020, action was taken to strengthen the Group’s resilience to the trading volatility and liquidity position in light of the 
environment and circumstance. These actions included: 

–  initiation of a major cost-restructuring programme to rationalise the Group’s footprint, a reduction in the global workforce and  

re-negotiation of third-party expenditure; 

(159.9) 

(488.0)

–  temporary reduction in advertising and promotional expenditure, reducing executive pay for four months, freezing other pay and 

recruitment and reductions in operating expenditure; 

–  in the first half of 2020, the utilisation of government support measures such as the UK job retention scheme combined with UK 

business rates suspension and international government support measures, where available; 
–  collaborating closely with OEMs and banks to manage inventory and inventory financing levels; 
–  suspending the share buyback programme; and 
–  cancelling the final dividend for 2019 and not declaring an interim dividend for 2020. 

Committed bank facilities and Private Placement borrowings totalling £910m, of which £210m was drawn at 31 December 2020,  
are subject to the same interest cover covenant based on an adjusted EBITA measure to interest on consolidated borrowings 
measured on a trailing 12 month basis at June and December. While the UK Government’s Covid Corporate Financing Facility 
(CCFF) scheme remains available to the Group, the CCFF is not considered to be a committed facility for the purposes of the going 
concern assessment. 

The Board approved operating plan for 2021 and the Group’s forecast for 2022 indicate that the Group is expected to be 
compliant with this covenant throughout the forecast period and to have sufficient liquidity to continue in operation throughout  
that period. 

A range of sensitivities has been applied to the forecasts to assess the Group’s compliance with its covenant requirements over the 
forecast period. These sensitivities included: 

–  further periods of COVID-19 restrictions similar in nature and impact to those seen in the second half of 2020, impacting half of the 

Group’s markets simultaneously throughout 2021; 

–  an overall reduction in gross margins; 
–  an appreciation in Sterling against the Group’s main trading companies; combined with 
–  working capital sensitivities. 

In a scenario where all of the above sensitivities occur at the same time, the Group has modelled the possibility of the interest cover 
covenant being breached in 2021. With the interest cover covenant measured on a trailing 12 month basis, the sensitised forecasts 
indicate that the Group is not expected to breach any covenants and would be compliant with the interest cover requirements at 
December 2021 and throughout the forecast period. Additionally, under these circumstances, the Group expects to have sufficient 
funds to meet cash flow requirements. In a scenario where such restrictions impacted half of the Group's markets simultaneously for  
a period of 24 months, the Group is forecasted to be compliant with the interest cover covenant. 

116 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 117 

117 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accounting policies continued 

Reverse stress test scenario analysis has been applied to the forecasts to assess particular scenarios in which the Group would 
breach its covenant or have insufficient funds to meet cash flow requirements. One such scenario was to model more severe 
trading restrictions in all markets simultaneously with the impact comparable to those experienced in a few markets in H1 2020, 
which amounts to a material cessation in operations and revenue. Under this scenario, the Group could sustain such restrictions for 
a period of approximately five months before breaching the interest cover covenant, but even in this circumstance, would still have 
sufficient liquidity. We deem this circumstance to be highly unlikely due to the geographic diversity of the Group’s operations and 
our increased ability to trade digitally through the trading restrictions. 

The Board therefore concluded that the Group will be able to operate within the level of its committed facilities for the foreseeable 
future and the Directors consider it appropriate to adopt the going concern basis of accounting in preparing the financial 
statements for the year ending 31 December 2020. 

Newly adopted accounting policies 
From 1 January 2020, the following standards became effective in the Group’s consolidated financial statements: 

– Amendments to References to the Conceptual Framework in IFRS Standards; 

– Amendments to IAS 1 and IAS 8 – Definition of Material; 

– Amendments to IFRS 3 – Definition of a Business;  

– Amendments to IFRS 9, IAS 39 and IFRS 7 – Interest Rate Benchmark Reform; and 

– Amendment to IFRS 16 in relation to COVID-19 Related Rent Concessions 

The accounting policies have been applied consistently throughout the reporting period, other than in respect of the amendment 
to IFRS 16, which has been newly adopted. The other standards that became applicable for the current period did not have any 
impact on the Group’s accounting policies and did not require adjustments.  

The Group has not early adopted other standards, amendments to standards or interpretations that have been issued but are not 
yet effective. 

Amendment to IFRS 16 – COVID-19 Related Rent Concessions 
The amendment provides lessees with relief in the form of an optional exemption from assessing whether a rent concession related 
to COVID-19, and that meets certain conditions, is a lease modification. Lessees can elect to account for qualifying rent 
concessions in the same way as they would if they were not lease modifications. In applying the practical expedient a lessee would 
generally account for a forgiveness or waiver of lease payments as a variable lease payment, and recognise the concession in the 
period in which the event or condition that triggers those payments occurs. The lessee also makes a corresponding adjustment to 
the lease liability, in effect derecognising the part of the lease liability that has been forgiven or waived. On adoption of the 
amendment, the Group has recognised a credit of £1.1m in the consolidated income statement.  

Standards not effective at the balance sheet date 
The following standards were in issue but were not yet effective at the balance sheet date. These standards have not yet been early 
adopted by the Group, and will be applied for the Group’s financial years commencing on or after 1 January 2021: 

– Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 – Interest Rate Benchmark Reform – Phase 2; 

– Annual Improvements to IFRS Standards 2018–2020; 

– Amendments to IAS 16 – Property, Plant and Equipment – Proceeds before Intended Use; 

– Amendments to IAS 37 – Onerous Contracts – Cost of Fulfilling a Contract; 

– Amendments to IFRS 3 (May 2020) – Reference to the Conceptual Framework; 

– IFRS 17 – Insurance Contracts; and 

– Amendments to IAS 1 – Classification of Liabilities as Current or Non-current; 

Management are currently reviewing the new standards to assess the impact that they may have on the Group’s reported position 
and performance. Management do not expect that the adoption of the standards listed above will have a material impact on the 
financial statements of the Group.  

Basis of consolidation 
The consolidated financial statements comprise the financial statements of the parent company (Inchcape plc) and all of its 
subsidiary undertakings (defined as those where the Group has control), together with the Group’s share of the results of its joint 
ventures (defined as those where the Group has joint control) and associates (defined as those where the Group has significant 
influence but not control). The results of subsidiaries are consolidated and the Group’s share of results of its joint ventures and 
associates is equity accounted for as of the same reporting date as the parent company, using consistent accounting policies.  

The results of newly acquired subsidiaries are consolidated using the acquisition method of accounting from the date on which 
control of the net assets and operations of the acquired company are effectively transferred to the Group. Similarly, the results of 
subsidiaries disposed of cease to be consolidated from the date on which control of the net assets and operations is transferred out 
of the Group. 

118 

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Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

Accounting policies continued 

Reverse stress test scenario analysis has been applied to the forecasts to assess particular scenarios in which the Group would 

breach its covenant or have insufficient funds to meet cash flow requirements. One such scenario was to model more severe 

trading restrictions in all markets simultaneously with the impact comparable to those experienced in a few markets in H1 2020, 

which amounts to a material cessation in operations and revenue. Under this scenario, the Group could sustain such restrictions for 

a period of approximately five months before breaching the interest cover covenant, but even in this circumstance, would still have 

sufficient liquidity. We deem this circumstance to be highly unlikely due to the geographic diversity of the Group’s operations and 

our increased ability to trade digitally through the trading restrictions. 

The Board therefore concluded that the Group will be able to operate within the level of its committed facilities for the foreseeable 

future and the Directors consider it appropriate to adopt the going concern basis of accounting in preparing the financial 

statements for the year ending 31 December 2020. 

Newly adopted accounting policies 

From 1 January 2020, the following standards became effective in the Group’s consolidated financial statements: 

– Amendments to References to the Conceptual Framework in IFRS Standards; 

– Amendments to IAS 1 and IAS 8 – Definition of Material; 

– Amendments to IFRS 3 – Definition of a Business;  

– Amendments to IFRS 9, IAS 39 and IFRS 7 – Interest Rate Benchmark Reform; and 

– Amendment to IFRS 16 in relation to COVID-19 Related Rent Concessions 

The accounting policies have been applied consistently throughout the reporting period, other than in respect of the amendment 

to IFRS 16, which has been newly adopted. The other standards that became applicable for the current period did not have any 

impact on the Group’s accounting policies and did not require adjustments.  

The Group has not early adopted other standards, amendments to standards or interpretations that have been issued but are not 

yet effective. 

Amendment to IFRS 16 – COVID-19 Related Rent Concessions 

The amendment provides lessees with relief in the form of an optional exemption from assessing whether a rent concession related 

to COVID-19, and that meets certain conditions, is a lease modification. Lessees can elect to account for qualifying rent 

concessions in the same way as they would if they were not lease modifications. In applying the practical expedient a lessee would 

generally account for a forgiveness or waiver of lease payments as a variable lease payment, and recognise the concession in the 

period in which the event or condition that triggers those payments occurs. The lessee also makes a corresponding adjustment to 

the lease liability, in effect derecognising the part of the lease liability that has been forgiven or waived. On adoption of the 

amendment, the Group has recognised a credit of £1.1m in the consolidated income statement.  

Standards not effective at the balance sheet date 

The following standards were in issue but were not yet effective at the balance sheet date. These standards have not yet been early 

adopted by the Group, and will be applied for the Group’s financial years commencing on or after 1 January 2021: 

– Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 – Interest Rate Benchmark Reform – Phase 2; 

– Annual Improvements to IFRS Standards 2018–2020; 

– Amendments to IAS 16 – Property, Plant and Equipment – Proceeds before Intended Use; 

– Amendments to IAS 37 – Onerous Contracts – Cost of Fulfilling a Contract; 

– Amendments to IFRS 3 (May 2020) – Reference to the Conceptual Framework; 

– IFRS 17 – Insurance Contracts; and 

– Amendments to IAS 1 – Classification of Liabilities as Current or Non-current; 

Management are currently reviewing the new standards to assess the impact that they may have on the Group’s reported position 

and performance. Management do not expect that the adoption of the standards listed above will have a material impact on the 

financial statements of the Group.  

Basis of consolidation 

The consolidated financial statements comprise the financial statements of the parent company (Inchcape plc) and all of its 

subsidiary undertakings (defined as those where the Group has control), together with the Group’s share of the results of its joint 

ventures (defined as those where the Group has joint control) and associates (defined as those where the Group has significant 

influence but not control). The results of subsidiaries are consolidated and the Group’s share of results of its joint ventures and 

associates is equity accounted for as of the same reporting date as the parent company, using consistent accounting policies.  

The results of newly acquired subsidiaries are consolidated using the acquisition method of accounting from the date on which 

control of the net assets and operations of the acquired company are effectively transferred to the Group. Similarly, the results of 

subsidiaries disposed of cease to be consolidated from the date on which control of the net assets and operations is transferred out 

of the Group. 

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Inchcape plc Annual Report and Accounts 2020 

The Group treats transactions with non-controlling interests as transactions with equity owners of the Group. For purchases from 
non-controlling interests, the difference between any consideration paid and the relevant share acquired of the carrying value of 
net assets of the subsidiary is recorded in equity. Gains or losses on disposals to non-controlling interests are also recorded in equity. 

Investments in joint ventures and associates are accounted for using the equity method, whereby the Group’s share of post-
acquisition profits or losses is recognised in the consolidated income statement, and its share of post-acquisition movements in 
shareholders’ equity is recognised in shareholders’ equity. If the Group’s share of losses in a joint venture or associate equals or 
exceeds its investment in the joint venture or associate, the Group does not recognise further losses, unless it has contractual 
obligations or made payments on behalf of the joint venture or associate. 

Intercompany balances and transactions and any unrealised profits arising from intercompany transactions are eliminated in 
preparing the consolidated financial statements. 

Foreign currency translation 
Transactions included in the results of each of the Group’s entities are measured using the currency of the primary economic 
environment in which the entity operates (the functional currency). The consolidated financial statements are presented in Sterling, 
which is the functional currency of the parent company, Inchcape plc, and the presentation currency of the Group.  

In the individual entities, transactions in foreign currencies are translated into the functional currency at the rates of exchange 
prevailing at the dates of the individual transactions. Monetary assets and liabilities denominated in foreign currencies are 
subsequently retranslated at the rate of exchange ruling at the end of the reporting period. All differences are taken to the 
consolidated income statement, except those arising on long-term foreign currency borrowings used to finance foreign currency 
investments which on consolidation are taken directly to other comprehensive income.  

The assets and liabilities of foreign operations are translated into Sterling at the rate of exchange ruling at the end of the reporting 
period. The income statements of foreign operations are translated into Sterling at the average rates of exchange for the period. 
Exchange differences arising from 1 January 2004 are recognised as a separate component of shareholders’ equity. On disposal  
of a foreign operation, any cumulative exchange differences held in shareholders’ equity are transferred to the consolidated 
income statement.  

Revenue, other income and cost of sales 
Revenue is measured at the fair value of consideration receivable, net of any discounts, rebates, trade allowances, incentives,  
or amounts collected on behalf of third parties. It is recognised to the extent that the transfer of promised goods or services to a 
customer has been satisfied and the revenue can be reliably measured. Revenue excludes sales-related taxes and intra-group 
transactions. In practice this means that: 

Revenue from the sale of goods is recognised when the obligation to transfer the goods to the customer has been satisfied and the 
revenue can reliably be measured. The obligation to transfer goods to the customer is considered to have been satisfied when the 
vehicles or parts are invoiced and physically dispatched or collected. 

Revenue from the rendering of services to the customer is considered to have been satisfied when the service has been undertaken.  

Where the Group acts as an agent on behalf of a principal in relation to finance, insurance and similar products, the associated 
commission income is recognised within revenue in the period in which the related finance or insurance product is sold and receipt 
of payment can be assured. 

Where a vehicle is sold to a leasing company and the Group undertakes to repurchase the vehicle for a specified value at a 
predetermined date, the sale is not recognised on the basis that the possibility of the buyback being exercised is highly likely. 
Consequently, such vehicles are retained within ‘property, plant and equipment’ in the consolidated statement of financial position 
at cost and are depreciated to their residual value over the life of the lease. The difference between the initial amounts received 
from the leasing company and the repurchase commitment is recognised as deferred income in the consolidated statement of 
financial position and is released to the consolidated income statement on a straight-line basis over the life of the lease. The 
repurchase commitment, which reflects the price at which the vehicle will be bought back, is held within ‘trade and other 
payables’, according to the date of the commitment. 

Where a vehicle is sold subject to a buyback commitment and the possibility of the buyback being exercised by the customer is not 
highly likely as the buyback price set is below the expected market value, revenue is recognised in full when the vehicle is sold. 
However, an estimate of the value of the buyback payments is deducted from revenue and deferred to the balance sheet. 
Similarly, an estimate of the value of the vehicles to be returned is deducted from cost of sales and also deferred to the balance 
sheet. These balances are considered to be contract liabilities. 

Where additional services are included in the sale of a vehicle to a customer as part of the total vehicle package (e.g. extended 
warranty, free servicing, roadside assistance, fuel coupons etc) and the Group is acting as a principal in the fulfilment of the 
service, the value of the additional services is separately identified, deducted from consideration receivable, recognised as 
deferred revenue on the balance sheet and subsequently recognised as revenue when the service is provided, or recognised on 
an input basis with reference to the amount of time elapsed under the contract to which the service relates. These balances are 
considered to be contract liabilities. The consideration allocated to additional services is based on the relative standalone selling 
price of the additional services within the contract. The value assigned to the additional service is set equal to the value of the 
additional service being provided, being the expected cost to the entity plus an appropriate profit margin.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 119 

119 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Accounting policies continued 

Amounts relating to accrued income are balances primarily due from manufacturers in relation to volume / target related bonuses 
or commissions or warranty related where the work has been completed prior to being invoiced. Any amount previously recognised 
as accrued income is reclassified to trade receivables at the point at which it is invoiced to the customer. 

Finance income is recognised when it is probable that the economic benefits will flow to the Group and the amount of income can 
be measured reliably. It is accrued on a time basis by reference to the principal outstanding and at the effective interest rate 
applicable. 

Dividend income is recognised when the right to receive payment is established.  

Cost of sales includes the expense relating to the estimated cost of self-insured product warranties offered to customers. These 
warranties form part of the package of goods and services provided to the customer when purchasing a vehicle and are not a 
separable product. 

Government grants and assistance 
Grants received from governments are recognised when there is reasonable assurance that the conditions associated with the 
grants have been complied with and the grants will be received. Grants for the reimbursement of operating expenditure are 
deducted from the related category of costs in the income statement. Once a government grant is recognised, any related deferred 
income is treated in accordance with IAS 20 ‘Accounting for Government Grants and Disclosure of Government Assistance’. 

Share-based payments 
The Group operates various share-based award schemes. The fair value at the date at which the share-based awards are granted 
is recognised in the consolidated income statement (together with a corresponding credit in shareholders’ equity) on a straight-line 
basis over the vesting period, based on an estimate of the number of shares that will eventually vest. At the end of each reporting 
period, the Group revises its estimates of the number of awards that are expected to vest. The impact of any revision is recognised 
in the consolidated income statement with a corresponding adjustment to equity. 

For equity-settled share-based awards, the services received from employees are measured by reference to the fair value of the 
awards granted. With the exception of the Group Save As You Earn scheme, the vesting of all share-based awards under all 
schemes is solely reliant upon non-market conditions, therefore no expense is recognised for awards that do not ultimately vest. 
Where an employee or the Company cancels an award, the charge for that award is recognised as an expense immediately, even 
though the award does not vest. 

Finance costs 
Borrowing costs which are directly attributable to the acquisition, construction or production of a qualifying asset are capitalised as 
part of the cost of that asset from the first date on which the expenditure is incurred for the asset and until such time as the asset is 
ready for its intended use. A Group capitalisation rate is used to determine the magnitude of borrowing costs capitalised on each 
qualifying asset. This rate is the weighted average of Group borrowing costs, excluding those borrowings made specifically for the 
purpose of obtaining a qualifying asset. 

All other borrowing costs are recognised as an expense in the period in which they are incurred. 

Income tax  
The charge for current income tax is based on the results for the period as adjusted for items which are not taxed or are disallowed. 
It is calculated using tax rates that have been enacted or substantively enacted by the end of the reporting period.  

The accounting standard covering uncertain tax positions, IFRIC 23 ‘Uncertainty over Income Tax Treatments’, was adopted by the 
Group from 1 January 2019. The Group recognises provisions for uncertain tax positions when it is not probable that a tax authority 
will accept an uncertain tax treatment used, or proposed to be used, in its income tax filings. Uncertain tax positions are assessed 
and measured using management’s estimate of the most likely outcome including an assessment of whether uncertain tax 
positions should be considered separately or as a group. The Group recognises interest on late paid taxes as part of financing 
costs, and any penalties, if applicable, as part of the income tax expense.  

Deferred income tax is accounted for using the liability method in respect of temporary differences arising from differences between 
the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements.  

Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that 
it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference is due to goodwill arising on a business combination, or to an asset or 
liability, the initial recognition of which does not affect either taxable or accounting income. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, joint ventures and 
associates, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future. 

120 

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Inchcape plc Annual Report and Accounts 2020 

 
 
Accounting policies continued 

Amounts relating to accrued income are balances primarily due from manufacturers in relation to volume / target related bonuses 

or commissions or warranty related where the work has been completed prior to being invoiced. Any amount previously recognised 

as accrued income is reclassified to trade receivables at the point at which it is invoiced to the customer. 

Finance income is recognised when it is probable that the economic benefits will flow to the Group and the amount of income can 

be measured reliably. It is accrued on a time basis by reference to the principal outstanding and at the effective interest rate 

applicable. 

Dividend income is recognised when the right to receive payment is established.  

Cost of sales includes the expense relating to the estimated cost of self-insured product warranties offered to customers. These 

warranties form part of the package of goods and services provided to the customer when purchasing a vehicle and are not a 

separable product. 

Government grants and assistance 

Grants received from governments are recognised when there is reasonable assurance that the conditions associated with the 

grants have been complied with and the grants will be received. Grants for the reimbursement of operating expenditure are 

deducted from the related category of costs in the income statement. Once a government grant is recognised, any related deferred 

income is treated in accordance with IAS 20 ‘Accounting for Government Grants and Disclosure of Government Assistance’. 

Share-based payments 

The Group operates various share-based award schemes. The fair value at the date at which the share-based awards are granted 

is recognised in the consolidated income statement (together with a corresponding credit in shareholders’ equity) on a straight-line 

basis over the vesting period, based on an estimate of the number of shares that will eventually vest. At the end of each reporting 

period, the Group revises its estimates of the number of awards that are expected to vest. The impact of any revision is recognised 

in the consolidated income statement with a corresponding adjustment to equity. 

For equity-settled share-based awards, the services received from employees are measured by reference to the fair value of the 

awards granted. With the exception of the Group Save As You Earn scheme, the vesting of all share-based awards under all 

schemes is solely reliant upon non-market conditions, therefore no expense is recognised for awards that do not ultimately vest. 

Where an employee or the Company cancels an award, the charge for that award is recognised as an expense immediately, even 

though the award does not vest. 

Finance costs 

Borrowing costs which are directly attributable to the acquisition, construction or production of a qualifying asset are capitalised as 

part of the cost of that asset from the first date on which the expenditure is incurred for the asset and until such time as the asset is 

ready for its intended use. A Group capitalisation rate is used to determine the magnitude of borrowing costs capitalised on each 

qualifying asset. This rate is the weighted average of Group borrowing costs, excluding those borrowings made specifically for the 

purpose of obtaining a qualifying asset. 

All other borrowing costs are recognised as an expense in the period in which they are incurred. 

Income tax  

The charge for current income tax is based on the results for the period as adjusted for items which are not taxed or are disallowed. 

It is calculated using tax rates that have been enacted or substantively enacted by the end of the reporting period.  

The accounting standard covering uncertain tax positions, IFRIC 23 ‘Uncertainty over Income Tax Treatments’, was adopted by the 

Group from 1 January 2019. The Group recognises provisions for uncertain tax positions when it is not probable that a tax authority 

will accept an uncertain tax treatment used, or proposed to be used, in its income tax filings. Uncertain tax positions are assessed 

and measured using management’s estimate of the most likely outcome including an assessment of whether uncertain tax 

positions should be considered separately or as a group. The Group recognises interest on late paid taxes as part of financing 

costs, and any penalties, if applicable, as part of the income tax expense.  

Deferred income tax is accounted for using the liability method in respect of temporary differences arising from differences between 

the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements.  

Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that 

it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and 

liabilities are not recognised if the temporary difference is due to goodwill arising on a business combination, or to an asset or 

liability, the initial recognition of which does not affect either taxable or accounting income. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, joint ventures and 

associates, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 

difference will not reverse in the foreseeable future. 

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Inchcape plc Annual Report and Accounts 2020 

Deferred tax is calculated at the tax rates that are expected to apply to the period when the asset is realised or the liability is settled 
using rates enacted or substantively enacted at the end of the reporting period. Deferred tax is charged or credited in the 
consolidated income statement, except when it relates to items credited or charged directly to shareholders’ equity, in which case 
the deferred tax is also dealt with in shareholders’ equity. 

Deferred tax assets and liabilities are only offset where there is a legally enforceable right of offset and there is an intention to settle 
balances net. 

The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which 
the Group expects, at the end of the reporting period, to recover or settle the carrying amount of its assets and liabilities. 

Exceptional items  
The Group makes certain adjustments to the statutory profit measures in order to derive certain alternative performance measures. 
Certain items which are material are presented as exceptional items within their relevant consolidated income statement category. 
Exceptional items are those items that, in the judgement of the Group, need to be disclosed separately by virtue of their nature, size 
or incidence. The separate reporting of exceptional items helps provide additional useful information regarding the Group’s 
business performance and is used by management to facilitate internal performance analysis. Items that may be considered 
exceptional in nature include gains or losses on the disposal of businesses, restructuring of businesses, acquisition costs, asset 
impairments and the tax effects of these items. Any reversal of an amount previously recognised as an exceptional item would also 
be recognised as an exceptional item in a subsequent period. 

Business combinations and goodwill 
The acquisition of subsidiaries is accounted for using the acquisition method (at the point the Group gains control over a business 
as defined by IFRS 3). The cost of the acquisition is measured as the cash paid and the aggregate of the fair values, at the date of 
exchange, of other assets transferred, liabilities incurred or assumed, and equity instruments issued by the Group in exchange for 
control of the acquiree. The consideration transferred includes the fair value of any asset or liability resulting from a contingent 
consideration arrangement at the acquisition date.  

Acquisition-related costs are expensed as incurred. The acquiree’s identifiable assets, liabilities and contingent liabilities that meet 
the conditions for recognition under IFRS 3 are recognised at their fair value at the acquisition date. The Group recognises any non-
controlling interests in the acquiree on an acquisition-by-acquisition basis, either at fair value or at the non-controlling interests’ 
proportionate share of the recognised amounts of acquiree’s identifiable net assets. 

Goodwill represents the excess of the cost of acquisition of a business combination over the Group’s share of the fair value of 
identifiable net assets of the business acquired at the date of acquisition. Goodwill is initially recognised at cost and is held in the 
functional currency of the acquired entity and revalued at the closing exchange rate at the end of each reporting period. 

After initial recognition, goodwill is measured at cost less any accumulated impairment losses. At the date of acquisition, the 
goodwill is allocated to cash generating units for the purpose of impairment testing and is tested at least annually for impairment.  

Gains and losses on disposal of a business include the carrying amount of goodwill relating to the business sold except for goodwill 
arising on business combinations on or before 31 December 1997 which has been deducted from shareholders’ equity and 
remains indefinitely in shareholders’ equity. 

Other intangible assets 
Intangible assets, when acquired separately from a business (including computer software), are carried at cost less accumulated 
amortisation and impairment losses. Cost comprises the purchase price from third parties as well as internally generated 
development costs where relevant. Amortisation is provided on a straight-line basis to allocate the cost of the asset over its 
estimated useful life, which in the case of computer software is three to eight years. Amortisation is recognised in the consolidated 
income statement within ‘net operating expenses’. 

Intangible assets acquired as part of a business combination are capitalised separately from goodwill if the benefit of the intangible 
asset is obtained through contractual or other legal rights and the fair value can be measured reliably on initial recognition. The 
principal intangible assets are agreements with manufacturers for the distribution of new vehicles and parts, which represent the 
estimated value of distribution rights acquired in business combinations. Such agreements have varying terms and periods of 
renewal and have historically been renewed indefinitely without substantial cost. The Group therefore expects these agreements to 
be renewed indefinitely and accordingly no amortisation is charged on these assets. The Group assesses these distribution rights for 
impairment on an annual basis. 

Other intangible assets acquired in a business combination may include order books and customer contracts. These intangible 
assets are amortised on a straight-line basis over their estimated useful life, which is generally less than a year.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 121 

121 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
Accounting policies continued 

Property, plant and equipment 
Property, plant and equipment is stated at cost less accumulated depreciation and impairment losses. Cost comprises the 
purchase price and directly attributable costs of the asset and includes, where relevant, capitalised borrowing costs. Depreciation 
is based on cost less estimated residual value and is included within ‘net operating expenses’ in the consolidated income 
statement, with the exception of depreciation on ‘interest in leased vehicles’ which is charged to ‘cost of sales’. It is provided on  
a straight-line basis over the estimated useful life of the asset, except for freehold land which is not depreciated. For the following 
categories, the annual rates used are:  

Freehold buildings and long leasehold buildings  
Short leasehold buildings  
Plant, machinery and equipment  
Interest in leased vehicles  

2.0% 
shorter of lease term or useful life 
5.0% – 33.3% 
over the lease term 

The residual values and useful lives of all assets are reviewed at least at the end of each reporting period and adjusted if necessary. 

Impairment of non-financial assets 
Assets that are subject to amortisation or depreciation are reviewed for impairment whenever events or circumstances indicate  
that the carrying amount may not be recoverable. Any impairment losses are included within ‘net operating expenses’ in the 
consolidated income statement. 

In addition, goodwill is not subject to amortisation but is tested at least annually for impairment. An impairment loss is recognised  
for the amount by which the asset’s carrying amount exceeds its recoverable amount, the latter being the higher of the asset’s  
fair value less costs to sell and value in use. Value in use calculations are performed using cash flow projections, discounted at a  
pre-tax rate which reflects the asset specific risks and the time value of money.  

Non-financial assets, other than goodwill, which have previously been impaired, are reviewed for possible reversal of the 
impairment at each reporting date. 

Inventories 
Inventories are stated at the lower of cost and net realisable value. Cost comprises expenditure incurred in bringing inventories to 
their present location and condition. Net realisable value represents the estimated selling price less all estimated costs of 
completion and costs to be incurred in marketing, selling and distribution. Used vehicles are carried at the lower of cost or fair value 
less costs to sell, generally based on external market data available for used vehicles. 

Vehicles held on consignment are included within inventories as the Group is considered to have the risks and rewards of 
ownership. The corresponding liability is included within ‘trade and other payables’.  

Inventory can be held on deferred payment terms. All costs associated with this deferral are expensed in the period in which they 
are incurred. 

An inventory provision is recognised in situations where net realisable value is likely to be less than cost (such as obsolescence, 
deterioration, fall in selling price). When calculating the provision, management considers the nature and condition of the 
inventory, as well as applying assumptions around anticipated saleability, determined on conditions that exist at the end of the 
reporting period. With the exception of parts, generally net realisable value adjustments are applied on an item-by-item basis. 

Trade receivables 
Trade receivables are amounts due from customers for goods sold or services performed in the ordinary course of business. These 
are recognised as current assets if collection is due in one year or less. If collection is due in over a year, they are presented as  
non-current assets. 

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest 
method, less provision for impairment. A provision for impairment is established based on an expected credit loss model under 
IFRS 9. The amount of the provision is the difference between the asset’s carrying amount and the expected value of the amounts 
to be received. 

The provision for impairment of receivables is based on lifetime expected credit losses. Lifetime expected credit losses are 
calculated by assessing historic credit loss experience, adjusted for factors specific to the receivable and company. The amount  
of the loss is recognised in the consolidated income statement within ‘net operating expenses’. When a trade receivable is not 
collectible, it is written off against the allowance account for trade receivables. Subsequent recoveries of amounts previously written 
off are credited against ‘net operating expenses’ in the consolidated income statement. 

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Inchcape plc Annual Report and Accounts 2020 

 
 
Accounting policies continued 

Property, plant and equipment 

Property, plant and equipment is stated at cost less accumulated depreciation and impairment losses. Cost comprises the 

purchase price and directly attributable costs of the asset and includes, where relevant, capitalised borrowing costs. Depreciation 

is based on cost less estimated residual value and is included within ‘net operating expenses’ in the consolidated income 

statement, with the exception of depreciation on ‘interest in leased vehicles’ which is charged to ‘cost of sales’. It is provided on  

a straight-line basis over the estimated useful life of the asset, except for freehold land which is not depreciated. For the following 

categories, the annual rates used are:  

Freehold buildings and long leasehold buildings  

2.0% 

Short leasehold buildings  

Plant, machinery and equipment  

Interest in leased vehicles  

shorter of lease term or useful life 

5.0% – 33.3% 

over the lease term 

The residual values and useful lives of all assets are reviewed at least at the end of each reporting period and adjusted if necessary. 

Impairment of non-financial assets 

consolidated income statement. 

Assets that are subject to amortisation or depreciation are reviewed for impairment whenever events or circumstances indicate  

that the carrying amount may not be recoverable. Any impairment losses are included within ‘net operating expenses’ in the 

In addition, goodwill is not subject to amortisation but is tested at least annually for impairment. An impairment loss is recognised  

for the amount by which the asset’s carrying amount exceeds its recoverable amount, the latter being the higher of the asset’s  

fair value less costs to sell and value in use. Value in use calculations are performed using cash flow projections, discounted at a  

pre-tax rate which reflects the asset specific risks and the time value of money.  

Non-financial assets, other than goodwill, which have previously been impaired, are reviewed for possible reversal of the 

impairment at each reporting date. 

Inventories 

Inventories are stated at the lower of cost and net realisable value. Cost comprises expenditure incurred in bringing inventories to 

their present location and condition. Net realisable value represents the estimated selling price less all estimated costs of 

completion and costs to be incurred in marketing, selling and distribution. Used vehicles are carried at the lower of cost or fair value 

less costs to sell, generally based on external market data available for used vehicles. 

Vehicles held on consignment are included within inventories as the Group is considered to have the risks and rewards of 

ownership. The corresponding liability is included within ‘trade and other payables’.  

Inventory can be held on deferred payment terms. All costs associated with this deferral are expensed in the period in which they 

are incurred. 

An inventory provision is recognised in situations where net realisable value is likely to be less than cost (such as obsolescence, 

deterioration, fall in selling price). When calculating the provision, management considers the nature and condition of the 

inventory, as well as applying assumptions around anticipated saleability, determined on conditions that exist at the end of the 

reporting period. With the exception of parts, generally net realisable value adjustments are applied on an item-by-item basis. 

Trade receivables 

non-current assets. 

to be received. 

Trade receivables are amounts due from customers for goods sold or services performed in the ordinary course of business. These 

are recognised as current assets if collection is due in one year or less. If collection is due in over a year, they are presented as  

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest 

method, less provision for impairment. A provision for impairment is established based on an expected credit loss model under 

IFRS 9. The amount of the provision is the difference between the asset’s carrying amount and the expected value of the amounts 

The provision for impairment of receivables is based on lifetime expected credit losses. Lifetime expected credit losses are 

calculated by assessing historic credit loss experience, adjusted for factors specific to the receivable and company. The amount  

of the loss is recognised in the consolidated income statement within ‘net operating expenses’. When a trade receivable is not 

collectible, it is written off against the allowance account for trade receivables. Subsequent recoveries of amounts previously written 

off are credited against ‘net operating expenses’ in the consolidated income statement. 

122 

Inchcape plc Annual Report and Accounts 2020 

Trade payables 
Trade payables are obligations to pay for goods or services that have been acquired in the ordinary course of business. 
These are classified as current liabilities if payment is due in one year or less. If payment is due at a later date, they are 
presented as non-current liabilities.  

Trade payables are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method.  

Trade payables include the liability for vehicles held on consignment, with the corresponding asset included within inventories. 

Borrowings 
Borrowings are recognised initially at fair value, net of transaction costs incurred, and are subsequently stated at amortised cost. 
Any difference between the proceeds (net of transaction costs) and the redemption value is recognised in the consolidated 
income statement over the period of the borrowings, using the effective interest method. 

Pensions and other post-retirement benefits 
The Group operates a number of retirement benefit schemes.  

The major schemes are defined benefit pension funds with assets held separately from the Group. The cost of providing benefits 
under the plans is determined separately for each plan using the projected unit credit actuarial valuation method. 

The current service cost and gains and losses on settlements and curtailments are included in ‘cost of sales’ or ‘net operating 
expenses’ in the consolidated income statement. Past service costs are similarly recognised in the consolidated income statement. 
Administrative scheme expenses associated with the plans are recorded within ‘net operating expenses’ when incurred, in line with 
IAS 19 (revised). Net interest income or interest cost relating to the funded defined benefit pension plans is included within ‘finance 
income’ or ‘finance costs’, as relevant, in the consolidated income statement. 

Changes in the retirement benefit obligation or asset due to experience and changes in actuarial assumptions are included in the 
consolidated statement of comprehensive income, as actuarial gains and losses, in full in the period in which they arise. 

Where scheme assets exceed the defined benefit obligation, a net asset is only recognised to the extent that an economic benefit 
is available to the Group, in accordance with the terms of the scheme and, where relevant, statutory requirements. 

The Group’s contributions to defined contribution plans are charged to the consolidated income statement in the period to which 
the contributions relate. 

The Group also has a liability in respect of past employees under post-retirement healthcare schemes which have been closed to 
new entrants. These schemes are accounted for on a similar basis to that for defined benefit pension plans in accordance with the 
advice of independent qualified actuaries.  

Provisions 
Provisions are recognised when the Group has a present obligation in respect of a past event, when it is more likely than not that an 
outflow of resources will be required to settle the obligation and where the amount can be reliably estimated. Provisions are 
discounted when the time value of money is considered to be material, using an appropriate risk-free rate on government bonds.  

Product warranty provision 
A product warranty provision corresponds to warranties provided as part of the sale of a vehicle and provide assurance to the 
customer that the product will work as sold. Provision is made for the expected cost of labour and parts based on historical claims 
experience and expected future trends.  

Leasehold property provision 
A leasehold property provision is recognised when the Group is committed to certain leasehold premises for which it no longer has 
a commercial use. It is made to the extent of the estimated future net cost, excluding the lease liability already recognised under 
IFRS 16. A leasehold property provision is also recognised when there is future obligation relating to the maintenance of leasehold 
properties. The provision is based on management’s best estimate of the obligation which forms part of the Group’s unavoidable 
cost of meeting its obligations under the lease contracts. 

Litigation provision 
A litigation provision is recognised when a litigation case is outstanding at the end of the reporting period and there is a likelihood 
that the legal claim will be settled.  

Restructuring provision 
A restructuring provision is recognised when a detailed formal plan for the restructuring has been developed and a valid 
expectation has been raised in those affected that it will carry out the restructuring by starting to implement the plan or announcing 
its main features to those affected by it. The measurement of a restructuring provision includes only the direct expenditures arising 
from the restructuring which are those amounts that are both necessarily entailed by the restructuring and not associated with 
ongoing activities of the Group. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 123 

123 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
Accounting policies continued 

Disposal group and assets held for sale  
Where the Group is committed to a plan to sell and is actively marketing a business and disposal is expected within one year of the 
date of classification as held for sale, the assets and liabilities of the associated businesses are separately disclosed in the 
consolidated statement of financial position as a disposal group. Assets and liabilities are classified as assets held for sale if their 
carrying amount is to be recovered principally through a sale transaction rather than through continuing use. Both disposal groups 
and assets and liabilities held for sale are stated at the lower of their carrying amount and fair value less costs to sell. 

Segmental reporting 
Segment information is reported in accordance with IFRS 8 ‘Operating segments’, which requires segmental reporting to be 
presented on the same basis as the internal management reporting. The Group’s operating segments are countries or groups of 
countries and the market channels, Distribution and Retail. These operating segments are then aggregated into reporting 
segments to combine those with similar characteristics. The accounting policies of the reportable segments are the same as the 
Group’s accounting policies described in this note.  

Financial instruments 
The Group classifies its financial instruments in the following categories: measured at amortised cost; measured at fair value 
through profit and loss; and measured at fair value through other comprehensive income. Classification and subsequent 
remeasurement depends on the Group’s business model for managing the financial asset and its cash flow characteristics. Assets 
that are held for collection of contractual cash flows, where those cash flows represent solely payments of principal and interest, 
are measured at amortised cost.  

Measured at amortised cost includes non-derivative financial assets and liabilities with fixed or determinable payments that are not 
quoted in an active market. Financial assets are included in current assets, except where the maturity date is more than 12 months 
after the end of the reporting period. They are initially recorded at fair value and subsequently recorded at amortised cost. Financial 
liabilities are included in current liabilities, except where the maturity date is more than 12 months after the end of the reporting 
period. They are initially measured at original cost, less amortisation or provisions raised. 

Measured at fair value through profit and loss includes derivative financial assets and liabilities, which are further explained below. 
They are classified according to maturity date, within current and non-current assets and liabilities respectively. 

Measured at fair value through other comprehensive income includes derivative financial assets and liabilities, which are further 
explained below, and certain financial assets at fair value such as bonds and equity investments. Derivative financial assets and 
liabilities are included in current assets and liabilities, except where the maturity date is more than 12 months after the end of the 
reporting period. Financial assets at fair value through other comprehensive income are classified as non-current assets unless 
management intends to dispose of them within 12 months of the end of the reporting period and are held at fair value.  

Cash and cash equivalents 
Cash and cash equivalents in the consolidated statement of financial position comprise cash at bank and in hand, short-term 
bank deposits and money market funds.  

In the consolidated statement of cash flows, cash and cash equivalents comprise cash and cash equivalents, as defined above, 
net of bank overdrafts.  

Offsetting  
Netting in the consolidated statement of financial position only occurs to the extent that there is the legal ability and intention to 
settle net. As such, bank overdrafts are presented in current liabilities to the extent that there is no intention to offset with the cash 
balance. 

Derivative financial instruments  
An outline of the objectives, policies and strategies pursued by the Group in relation to its financial instruments is set out in note 24 
to the consolidated financial statements. 

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured 
at their fair value. The method of recognising the resulting gain or loss depends on whether the derivative is designated as a 
hedging instrument, and if so, the nature of the item being hedged. The Group designates certain derivatives as:  

– hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedge); or 

– hedges of a particular risk associated with a recognised asset or liability or a highly probable forecast transaction (cash flow hedge). 

Fair value hedge 
Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the consolidated 
income statement, together with any changes in the fair value of the hedged asset or liability that are attributable to the hedged 
risk. The Group only applies fair value hedge accounting for hedging fixed interest risk on borrowings and future fixed amount 
currency liabilities (on its cross-currency interest rate swaps). The gain or loss relating to the effective portion of interest rate swaps 
hedging fixed rate borrowings and changes in the fair value of those borrowings is recognised in the consolidated income 
statement within ‘finance costs’. The gain or loss relating to the ineffective portion is also recognised in the consolidated income 
statement within ‘finance costs’. 

124 

124 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

Accounting policies continued 

Disposal group and assets held for sale  

Where the Group is committed to a plan to sell and is actively marketing a business and disposal is expected within one year of the 

date of classification as held for sale, the assets and liabilities of the associated businesses are separately disclosed in the 

consolidated statement of financial position as a disposal group. Assets and liabilities are classified as assets held for sale if their 

carrying amount is to be recovered principally through a sale transaction rather than through continuing use. Both disposal groups 

and assets and liabilities held for sale are stated at the lower of their carrying amount and fair value less costs to sell. 

Segmental reporting 

Segment information is reported in accordance with IFRS 8 ‘Operating segments’, which requires segmental reporting to be 

presented on the same basis as the internal management reporting. The Group’s operating segments are countries or groups of 

countries and the market channels, Distribution and Retail. These operating segments are then aggregated into reporting 

segments to combine those with similar characteristics. The accounting policies of the reportable segments are the same as the 

Group’s accounting policies described in this note.  

Financial instruments 

The Group classifies its financial instruments in the following categories: measured at amortised cost; measured at fair value 

through profit and loss; and measured at fair value through other comprehensive income. Classification and subsequent 

remeasurement depends on the Group’s business model for managing the financial asset and its cash flow characteristics. Assets 

that are held for collection of contractual cash flows, where those cash flows represent solely payments of principal and interest, 

are measured at amortised cost.  

Measured at amortised cost includes non-derivative financial assets and liabilities with fixed or determinable payments that are not 

quoted in an active market. Financial assets are included in current assets, except where the maturity date is more than 12 months 

after the end of the reporting period. They are initially recorded at fair value and subsequently recorded at amortised cost. Financial 

liabilities are included in current liabilities, except where the maturity date is more than 12 months after the end of the reporting 

period. They are initially measured at original cost, less amortisation or provisions raised. 

Measured at fair value through profit and loss includes derivative financial assets and liabilities, which are further explained below. 

They are classified according to maturity date, within current and non-current assets and liabilities respectively. 

Measured at fair value through other comprehensive income includes derivative financial assets and liabilities, which are further 

explained below, and certain financial assets at fair value such as bonds and equity investments. Derivative financial assets and 

liabilities are included in current assets and liabilities, except where the maturity date is more than 12 months after the end of the 

reporting period. Financial assets at fair value through other comprehensive income are classified as non-current assets unless 

management intends to dispose of them within 12 months of the end of the reporting period and are held at fair value.  

Cash and cash equivalents in the consolidated statement of financial position comprise cash at bank and in hand, short-term 

In the consolidated statement of cash flows, cash and cash equivalents comprise cash and cash equivalents, as defined above, 

Cash and cash equivalents 

bank deposits and money market funds.  

net of bank overdrafts.  

Offsetting  

balance. 

Derivative financial instruments  

to the consolidated financial statements. 

Netting in the consolidated statement of financial position only occurs to the extent that there is the legal ability and intention to 

settle net. As such, bank overdrafts are presented in current liabilities to the extent that there is no intention to offset with the cash 

An outline of the objectives, policies and strategies pursued by the Group in relation to its financial instruments is set out in note 24 

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured 

at their fair value. The method of recognising the resulting gain or loss depends on whether the derivative is designated as a 

hedging instrument, and if so, the nature of the item being hedged. The Group designates certain derivatives as:  

–  hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedge); or 

–  hedges of a particular risk associated with a recognised asset or liability or a highly probable forecast transaction (cash flow hedge). 

Fair value hedge 

Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the consolidated 

income statement, together with any changes in the fair value of the hedged asset or liability that are attributable to the hedged 

risk. The Group only applies fair value hedge accounting for hedging fixed interest risk on borrowings and future fixed amount 

currency liabilities (on its cross-currency interest rate swaps). The gain or loss relating to the effective portion of interest rate swaps 

hedging fixed rate borrowings and changes in the fair value of those borrowings is recognised in the consolidated income 

statement within ‘finance costs’. The gain or loss relating to the ineffective portion is also recognised in the consolidated income 

statement within ‘finance costs’. 

124 

Inchcape plc Annual Report and Accounts 2020 

Cash flow hedge 
For cash flow hedges that meet the conditions for hedge accounting, the portion of the gains or losses on the hedging instrument 
that is determined to be an effective hedge is recognised directly in other comprehensive income and the ineffective portion is 
recognised within ‘net operating expenses’ in the consolidated income statement. When the hedged forecast transaction results in 
the recognition of a non-financial asset or liability then, at the time the asset or liability is recognised, the associated gains or losses 
that had previously been recognised in other comprehensive income are included in the initial measurement of the acquisition 
cost or other carrying amount of the asset or liability. For all other cash flow hedges, the gains or losses that are recognised in other 
comprehensive income are transferred to the consolidated income statement in the same period in which the hedged forecast 
transaction affects the consolidated income statement. 

Financial assets at fair value through other comprehensive income 
Financial assets at fair value through other comprehensive income are primarily equity instruments that the Group has elected to 
recognise the changes in fair value of in other comprehensive income. They are recognised initially at fair value and are re-
measured subsequently at fair value with gains and losses arising from changes in fair value recognised directly in equity and 
presented in the Group statement of comprehensive income. Cumulative gains and losses on equity instruments at fair value 
through other comprehensive income are not recycled to the Group income statement. 

Share capital 
Ordinary shares are classified as equity. Where the Group purchases the Group’s equity share capital (treasury shares), the 
consideration paid is deducted from shareholders’ equity until the shares are cancelled, reissued or disposed of. Where such 
shares are subsequently sold or reissued, any consideration received is included in shareholders’ equity.  

Dividends 
Final dividends proposed by the Board of Directors and unpaid at the year-end are not recognised in the consolidated financial 
statements until they have been approved by the shareholders at the Annual General Meeting. Interim dividends are recognised 
when they are paid. 

Critical accounting judgements and sources of estimation uncertainty 
The preparation of financial statements in accordance with generally accepted accounting principles requires the use of estimates 
and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported 
amounts of revenues and expenses during the reporting period. Although these estimates are based on management’s best 
knowledge, actual results may ultimately differ from those estimates. The estimates and underlying assumptions are reviewed on an 
ongoing basis. The Directors have made a number of estimates and assumptions regarding the future, and made some significant 
judgements in applying the Group’s accounting policies. These are discussed below: 

Sources of estimation uncertainty 
The key assumptions about the future, and other key sources of estimation uncertainties at the reporting period end that may have 
a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within in the next period are 
discussed below: 

Impairment of goodwill, indefinite life intangible assets, intangible assets, property, plant and equipment and 
right-of-use assets 
In the year, a total impairment charge of £222.5m has been recognised in the income statement. The most significant judgement 
that could materially impact the charge is in relation to the sensitivity of the assumptions applied to the value in use calculations 
performed over the Americas – Suzuki and Americas – Daimler CGU groups. 

Goodwill and other indefinite life intangible assets are tested at least annually for impairment. Intangible assets, property, plant and 
equipment and right-of-use assets are reviewed for impairment if events or circumstances indicate that the carrying value may not 
be recoverable. When an impairment review is carried out, the recoverable value is determined based on value in use calculations 
which require the use of estimates, including projected future cash flows (see notes 11, 12 and 13). 

The value in use calculations mainly use cash flow projections based on five-year financial forecasts prepared by management. 
The key assumptions for these forecasts are those relating to volumes, revenue, gross margins, overheads, the level of working 
capital required to support trading and capital expenditure. For CGU groups in the Americas and Africa reporting segment, cash 
flows after the five-year period are extrapolated for a further five years using declining growth rates which reduces the year five 
growth rate down to the long-term growth rate appropriate for each CGU or CGU group, to better reflect the medium-term growth 
expectations for those markets. A terminal value calculation is used to estimate the cash flows after year 10 using these long-term 
growth rates. For all other markets, a terminal value calculation is used to estimate the cash flows after year five. 

The assumptions used in the value in use calculations are based on past experience, recent trading and forecasts of operational 
performance in the relevant markets including the impact of COVID-19 and the UK trading arrangements with the European Union. 
They also reflect expectations about continuing relationships with key brand partners and the impact climate change may have on 
its operations. Whilst at this stage there is significant uncertainty regarding what the long-term impact of climate change initiatives 
may be on the markets in which we operate, the forecasts reflect our best estimate. See notes 11, 12 and 13.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 125 

125 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
Accounting policies continued 

Tax 
The recognition of deferred tax assets is dependent upon an estimation of future taxable profits that will be available against which 
deductible temporary differences can be utilised (see notes 8 and 17). In the event that actual taxable profits are different, such 
differences may impact the carrying value of such deferred tax assets in future periods or extend the period over which the deferred 
tax assets are utilised.  

Pensions and other post-retirement benefits – assumptions 
Pension and other post-retirement benefit liabilities are determined based on the actuarial assumptions detailed in note 5. A 
number of these assumptions require estimates to be made, including the rate of inflation and expected mortality rates. These 
assumptions are subject to a review on an annual basis and are determined in conjunction with an external actuary. The use of 
different assumptions could have a material effect on the value of the relevant liabilities and could result in a material change to 
amounts recognised in the income statement over time. Key assumptions and sensitivities for post-employment benefit obligations 
are disclosed in note 5. 

Pensions – discount rate 
The Group’s defined benefit obligations are discounted at a rate set by reference to market yields at the end of the reporting period 
on high quality corporate bonds. Significant judgement is required when setting the criteria for bonds to be included in the 
population from which the yield curve is derived. The most significant criteria considered for the selection of bonds include the issue 
size of the corporate bonds, quality of the bonds and the identification of outliers which are excluded. Key assumptions and 
sensitivities for post-employment benefit obligations are disclosed in note 5. 

Critical accounting judgements 

Right-of-use assets and lease liabilities – extension and termination options 
In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise 
an extension option, or not exercise a termination option. Extension options (or periods after termination options) are only included 
in the lease term if the lease is reasonably certain to be extended (or not terminated).  

The Group has several lease contracts that include extension and termination options. The Group applies judgement in evaluating 
whether it is reasonably certain whether or not to exercise the option to renew or terminate the lease. All relevant factors are 
considered that create an economic incentive for it to exercise either the renewal or termination, including: whether there are 
significant penalties to terminate (or not extend); whether any leasehold improvements are expected to have a significant 
remaining value; historical lease durations; the importance of the underlying asset to the Group’s operations; and the costs and 
business disruption required to replace the leased asset. 

The assessment is reviewed if a significant event or a significant change in circumstances occurs which affects this assessment and 
that is within the control of the lessee. Refer to note 13 for additional disclosures relating to leases.  

Exceptional items 
The Directors believe that adjusted profit and earnings per share measures provide additional useful information to shareholders on 
the performance of the business. These measures are consistent with how business performance is measured internally by the 
Board and Executive Committee. The operating profit before exceptional items and profit before tax and exceptional items 
measures are not recognised profit measures under IFRS and may not be directly comparable with such profit measures used by 
other companies. The classification of exceptional items requires significant management judgement after considering the nature 
and intentions of a transaction. The Group’s definitions of exceptional items are outlined within the Group accounting policies and 
note 2 provides further details on current year exceptional items and their adherence to Group policy. 

Classification of vehicle funding arrangements  
The Group finances the purchase of vehicles using vehicle funding facilities provided by various lenders including the captive 
finance companies associated with brand partners. In assessing whether the liabilities arising under these arrangements should be 
classified within trade and other payables rather than as an additional component of the Group’s net debt within borrowings, the 
Group considers a number of factors including whether the arrangement is a requirement of the relationship with the OEM, in 
relation to specific, separately identifiable vehicles held as inventory and whether payment terms are the shorter of the agreed 
terms of the arrangement or until the specific vehicle being funded is sold to the end customer. Each agreement entered into has 
its own terms and conditions and determining whether a new or renewed arrangement should be classified within trade and other 
payables requires significant management judgement. See also note 21. 

126 

126 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
Accounting policies continued 

Notes to the financial statements 

1  Segmental analysis 
The Group has five reportable segments which have been identified based on the operating segments of the Group that are 
regularly reviewed by the chief operating decision-maker, which has been determined to be the Executive Committee, in order to 
assess performance and allocate resources. Operating segments are then aggregated into reporting segments to combine those 
with similar economic characteristics. 

Following the disposal of the Group’s business in China and the Retail disposals in Australia in 2019, the management and reporting 
of the previous Asia and Australasia regions has changed to encompass the combination of these to form an Asia Pacific (APAC) 
region. The Retail businesses in the APAC region which were disposed of in 2019 and 2020 have been maintained as a separate 
reportable segment. This segment solely represents the disposed of businesses in both Australia and China, as the Group previously 
aggregated its small Retail business in China with its larger Distribution activities in the Asia region. 

In addition, reflecting the OEM partners represented and the management of the European region, the Retail operations in Russia, 
previously representing its own separate Retail segment, are now combined within the UK and Europe Retail segment. The new 
region encompasses Retail operations in the UK, Poland and Russia. 

The Group has historically reported the performance of its reporting segments before unallocated central costs. These represent 
costs of Group functions and, previously, these costs were reported separately from the results of the Group’s reportable segments. 
The Group now fully allocates these costs in arriving at the results reported for each segment. 

Comparatives for the prior period have been restated to reflect the above changes. 

Critical accounting judgements 

Distribution 

APAC 

UK and Europe  

Exclusive distribution and sale of New vehicles and parts in Asia-Pacific markets, together with 
associated Aftersales activities of service and bodyshop repairs. 
Distribution of New vehicles and parts in Australia and New Zealand together with associated 
marketing and logistics operations. Sale of New and Used vehicles in Australia where the 
Group is also the distributor of those vehicles, together with associated Aftersales activities of 
service, bodyshop repairs and parts sales. 
Distribution of New vehicles and parts, together with associated marketing activities, in 
mature European markets. Sale of New and Used vehicles in Europe where the Group is also 
the distributor of those vehicles, together with associated Aftersales activities of service, 
bodyshop repairs and parts sales. 

Americas and Africa  Distribution of New vehicles and parts in growing markets, together with associated Aftersales 

Retail 

APAC 

UK and Europe 

activities of service and bodyshop repairs. 
Sale of New and Used vehicles in Australia and China together with associated Aftersales 
activities of service, bodyshop repairs and parts sales. 
Sale of primarily New and Used premium vehicles in mature markets, together with 
associated Aftersales activities of service, bodyshop repairs and parts sales. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 127 

127 

Tax 

tax assets are utilised.  

The recognition of deferred tax assets is dependent upon an estimation of future taxable profits that will be available against which 

deductible temporary differences can be utilised (see notes 8 and 17). In the event that actual taxable profits are different, such 

differences may impact the carrying value of such deferred tax assets in future periods or extend the period over which the deferred 

Pensions and other post-retirement benefits – assumptions 

Pension and other post-retirement benefit liabilities are determined based on the actuarial assumptions detailed in note 5. A 

number of these assumptions require estimates to be made, including the rate of inflation and expected mortality rates. These 

assumptions are subject to a review on an annual basis and are determined in conjunction with an external actuary. The use of 

different assumptions could have a material effect on the value of the relevant liabilities and could result in a material change to 

amounts recognised in the income statement over time. Key assumptions and sensitivities for post-employment benefit obligations 

are disclosed in note 5. 

Pensions – discount rate 

The Group’s defined benefit obligations are discounted at a rate set by reference to market yields at the end of the reporting period 

on high quality corporate bonds. Significant judgement is required when setting the criteria for bonds to be included in the 

population from which the yield curve is derived. The most significant criteria considered for the selection of bonds include the issue 

size of the corporate bonds, quality of the bonds and the identification of outliers which are excluded. Key assumptions and 

sensitivities for post-employment benefit obligations are disclosed in note 5. 

Right-of-use assets and lease liabilities – extension and termination options 

In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise 

an extension option, or not exercise a termination option. Extension options (or periods after termination options) are only included 

in the lease term if the lease is reasonably certain to be extended (or not terminated).  

The Group has several lease contracts that include extension and termination options. The Group applies judgement in evaluating 

whether it is reasonably certain whether or not to exercise the option to renew or terminate the lease. All relevant factors are 

considered that create an economic incentive for it to exercise either the renewal or termination, including: whether there are 

significant penalties to terminate (or not extend); whether any leasehold improvements are expected to have a significant 

remaining value; historical lease durations; the importance of the underlying asset to the Group’s operations; and the costs and 

business disruption required to replace the leased asset. 

The assessment is reviewed if a significant event or a significant change in circumstances occurs which affects this assessment and 

that is within the control of the lessee. Refer to note 13 for additional disclosures relating to leases.  

Exceptional items 

The Directors believe that adjusted profit and earnings per share measures provide additional useful information to shareholders on 

the performance of the business. These measures are consistent with how business performance is measured internally by the 

Board and Executive Committee. The operating profit before exceptional items and profit before tax and exceptional items 

measures are not recognised profit measures under IFRS and may not be directly comparable with such profit measures used by 

other companies. The classification of exceptional items requires significant management judgement after considering the nature 

and intentions of a transaction. The Group’s definitions of exceptional items are outlined within the Group accounting policies and 

note 2 provides further details on current year exceptional items and their adherence to Group policy. 

Classification of vehicle funding arrangements  

The Group finances the purchase of vehicles using vehicle funding facilities provided by various lenders including the captive 

finance companies associated with brand partners. In assessing whether the liabilities arising under these arrangements should be 

classified within trade and other payables rather than as an additional component of the Group’s net debt within borrowings, the 

Group considers a number of factors including whether the arrangement is a requirement of the relationship with the OEM, in 

relation to specific, separately identifiable vehicles held as inventory and whether payment terms are the shorter of the agreed 

terms of the arrangement or until the specific vehicle being funded is sold to the end customer. Each agreement entered into has 

its own terms and conditions and determining whether a new or renewed arrangement should be classified within trade and other 

payables requires significant management judgement. See also note 21. 

126 

Inchcape plc Annual Report and Accounts 2020 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
Notes to the financial statements continued 

1  Segmental analysis continued 

2020 

Revenue 
Total revenue 
Results  
Operating profit before exceptional items 
Operating exceptional items  
Operating loss after exceptional items  
Share of profit after tax of joint ventures and associates  
Loss before finance and tax  
Finance income  
Finance costs  
Loss before tax  
Tax  
Loss for the year  

Distribution 

 UK 
 and 
Europe 
£m  

 Americas 
and 
Africa 
£m  

 Total 
 Distribution  
£m 

 APAC  
£m 

 APAC  
£m 

Retail 

 UK 
 and 
Europe 
£m  

 Total 
 Retail  
£m 

Total 
£m 

1,902.6  1,120.2 

797.1  3,819.9 

9.4  3,008.5  3,017.9  6,837.8 

80.0 

25.3 

34.4 

139.7 

0.4 

25.4 

25.8 

165.5 
(257.1) 
(91.6) 
– 
(91.6) 
14.4 
(51.0) 
(128.2) 
(9.0) 
(137.2) 

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed by origin 
and is not materially different from revenue by destination. Revenue is further analysed as follows: 

2020 

UK  
Russia 
Australia 
Rest of the world  
Group  

£m 

1,978.9 
835.6 
838.7 
3,184.6 
6,837.8 

128 

128 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Distribution 

 UK 

 Americas 

Retail 

 UK 

 and 

 APAC  

£m 

 and 

Europe 

£m  

and 

 Total 

Africa 

 Distribution  

 APAC  

Europe 

£m  

£m 

£m 

£m  

 Total 

 Retail  

£m 

Total 

£m 

1,902.6  1,120.2 

797.1  3,819.9 

9.4  3,008.5  3,017.9  6,837.8 

Operating profit before exceptional items 

80.0 

25.3 

34.4 

139.7 

0.4 

25.4 

25.8 

165.5 

Operating exceptional items  

Operating loss after exceptional items  

Share of profit after tax of joint ventures and associates  

Loss before finance and tax  

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed by origin 

and is not materially different from revenue by destination. Revenue is further analysed as follows: 

2020 

Revenue 

Total revenue 

Results  

Finance income  

Finance costs  

Loss before tax  

Tax  

Loss for the year  

2020 

UK  

Russia 

Australia 

Rest of the world  

Group  

(257.1) 

(91.6) 

– 

(91.6) 

14.4 

(51.0) 

(128.2) 

(9.0) 

(137.2) 

£m 

1,978.9 

835.6 

838.7 

3,184.6 

6,837.8 

128 

Inchcape plc Annual Report and Accounts 2020 

1  Segmental analysis continued 

1  Segmental analysis continued 

2020 

Segment assets and liabilities  
Segment assets  
Other current assets  
Other non-current assets  
Segment liabilities  
Other liabilities  
Net assets  

Distribution 

 UK 
 and 
Europe 
£m  

 Americas 
and 
Africa 
£m  

 Total 
 Distribution  
£m 

 APAC  
£m 

 APAC  
£m 

Retail 

 UK 
 and 
Europe 
£m  

 Total 
 Retail  
£m 

Total 
£m 

 402.7  

 281.6  

 361.7  

 1,046.0  

 (602.1)   (295.8)   (299.3)  (1,197.2) 

 –  

 618.4  

 618.4   1,664.4  
 515.3  
   1,454.7  
 –    (566.4)   (566.4) (1,763.6) 
 (787.1) 
   1,083.7  

Segment assets include net inventory, receivables and derivative assets. Segment liabilities include payables, provisions and 
derivative liabilities. 

2020 

Other segment items  
Capital expenditure:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Right-of-use assets 
– Intangible assets  
Depreciation:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Right-of-use assets 
Amortisation of intangible assets  
Impairment of goodwill 
Impairment of distribution agreements 
Impairment of other intangible assets 
Impairment of property, plant and equipment 
Impairment of right-of-use assets 
Net provisions charged / (credited) to the 
consolidated income statement 

Distribution 

 UK 
 and 
Europe 
£m  

 Americas 
and 
Africa 
£m  

 Total 
 Distribution  
£m 

 APAC  
£m 

 APAC  
£m 

Retail 

 UK 
 and 
Europe 
£m  

 Total 
 Retail  
£m 

Total 
£m 

 6.0  
 2.3  
 10.4  
 7.3  

 9.5  
 3.1  
 28.5  
 8.5  
11.1  
 – 
 5.7  
 9.7  
 24.7  

 2.4  
 0.7  
 3.4  
 3.3  

 4.0  
 0.1  
 4.7  
 3.5  
– 
 – 
 1.2  
 1.2  
 –  

 9.2  
 0.1  
 3.5  
 3.5  

 9.3  
 0.8  
 10.6  
 3.3  
 6.2  
31.2 
1.5  
 1.4  
 0.2  

17.6  
 3.1  
 17.3  
 14.1  

 22.8  
 4.0  
 43.8  
 15.3  
 17.3  
31.2 
8.4  
 12.3  
 24.9  

 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  
 –  

9.9  
 –  
5.3 
 6.4  

 13.1  
 0.1  
 10.4  
 3.5  
 80.2  
 – 
 9.4  
30.4  
 8.4  

9.9 
 –  
5.3 
6.4 

 13.1  
0.1 
10.4 
 3.5  
 80.2  
 – 
 9.4  
30.4 
 8.4  

27.5 
 3.1  
22.6 
20.5 

 35.9  
 4.1  
54.2 
 18.8  
 97.5  
31.2 
 17.8  
 42.7  
 33.3  

15.9  

4.7 

11.8 

32.4 

 –  

(3.4) 

(3.4) 

29.0 

Net provisions include inventory, trade receivables impairment and other liability provisions. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 129 

129 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

1  Segmental analysis continued 

2019 (restated) 

Revenue 
Total revenue 
Results  
Operating profit before exceptional items 
Operating exceptional items  

Operating profit after exceptional items  
Share of profit after tax of joint ventures and associates  
Profit before finance and tax  
Finance income  
Finance costs  

Profit before tax  
Tax  
Profit for the year  

Distribution 

 UK 
 and 
Europe 
£m  

 APAC  
£m 

 Americas 
and Africa 
£m  

 Total 
Distribution  
£m 

 APAC  
£m 

Retail 

 UK 
 and 
Europe 
£m  

 Total 
 Retail  
£m 

Total 
£m 

2,593.4  1,329.6 

993.5 

4,916.5 

431.5  4,031.7  4,463.2  9,379.7 

226.7 

41.7 

65.0 

333.4 

7.5 

32.2 

39.7 

373.1 
75.5 
448.6 
0.3 
448.9 
24.1 
(71.2) 
401.8 
(73.1) 

328.7 

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed by origin 
and is not materially different from revenue by destination. Revenue is further analysed as follows: 

2019 

UK  
Russia 
Australia 
Rest of the world  
Group  

2019 (restated) 

Segment assets and liabilities  
Segment assets  
Other current assets  
Other non-current assets  
Segment liabilities  
Other liabilities  
Net assets  

Distribution 

 UK 
 and 
Europe 
£m  

 APAC  
£m 

 Americas 
and Africa 
£m  

 Total 
 Distribution  
£m 

 APAC  
£m 

Retail 

 UK 
 and 
Europe 
£m  

504.3 

332.5 

413.2 

1,250.0 

30.0 

810.9 

(746.9) 

 (305.3) 

(297.9)  (1,350.1) 

(17.8) 

(716.6) 

£m 

2,808.8 
1,026.8 
1,287.0 
4,257.1 
9,379.7 

 Total 
 Retail  
£m 

Total 
£m 

840.9 

2,090.9 
636.8 
1,735.1 
 (734.4)  (2,084.5) 
   (1,079.7) 
 1,298.6 

Segment assets include net inventory, receivables and derivative assets. Segment liabilities include payables, provisions and 
derivative liabilities. 

130 

130 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Distribution 

 UK 

Retail 

 UK 

 and 

 and 

 Americas 

 Total 

 APAC  

Europe 

and Africa 

Distribution  

 APAC  

Europe 

£m 

£m  

£m  

£m 

£m 

£m  

 Total 

 Retail  

£m 

Total 

£m 

2,593.4  1,329.6 

993.5 

4,916.5 

431.5  4,031.7  4,463.2  9,379.7 

Operating profit before exceptional items 

226.7 

41.7 

65.0 

333.4 

7.5 

32.2 

39.7 

Operating exceptional items  

Operating profit after exceptional items  

Share of profit after tax of joint ventures and associates  

Profit before finance and tax  

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed by origin 

and is not materially different from revenue by destination. Revenue is further analysed as follows: 

 APAC  

£m 

Europe 

and Africa 

 Distribution  

£m  

£m  

£m 

 APAC  

£m 

 Americas 

 Total 

 Total 

 Retail  

£m 

Total 

£m 

Retail 

 UK 

 and 

Europe 

£m  

Distribution 

 UK 

 and 

504.3 

332.5 

413.2 

1,250.0 

30.0 

810.9 

840.9 

2,090.9 

(746.9) 

 (305.3) 

(297.9)  (1,350.1) 

(17.8) 

(716.6) 

 (734.4)  (2,084.5) 

Segment assets include net inventory, receivables and derivative assets. Segment liabilities include payables, provisions and 

2019 (restated) 

Revenue 

Total revenue 

Results  

Finance income  

Finance costs  

Profit before tax  

Tax  

Profit for the year  

2019 

UK  

Russia 

Australia 

Rest of the world  

Group  

2019 (restated) 

Segment assets and liabilities  

Segment assets  

Other current assets  

Other non-current assets  

Segment liabilities  

Other liabilities  

Net assets  

derivative liabilities. 

373.1 

75.5 

448.6 

0.3 

448.9 

24.1 

(71.2) 

401.8 

(73.1) 

328.7 

£m 

2,808.8 

1,026.8 

1,287.0 

4,257.1 

9,379.7 

636.8 

1,735.1 

   (1,079.7) 

 1,298.6 

130 

Inchcape plc Annual Report and Accounts 2020 

1  Segmental analysis continued 

1  Segmental analysis continued 

2019 (Restated) 

Other segment items  
Capital expenditure:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Right-of-use assets 
– Intangible assets  
Depreciation:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Right-of-use assets 
Amortisation of intangible assets  
Impairment of other intangible assets 
Impairment of property, plant and equipment 
Impairment of right-of-use assets 
Impairment of disposal group 
Net provisions charged / (credited) to the 
consolidated income statement 

Distribution 

 UK 
 and 
Europe 
£m  

 APAC  
£m 

 Americas 
and Africa 
£m  

 Total 
 Distribution  
£m 

 APAC  
£m 

Retail 

 UK 
 and 
Europe 
£m  

 Total 
 Retail  
£m 

Total 
£m 

 6.0  
 7.5  
 6.3  
 8.3  

 12.2  
 4.1  
 34.7  
 6.5  
 –  
 1.8  
 3.8  
 –  

 4.2  
 0.3  
 0.2  
 4.1  

 3.4  
 –  
 4.6  
 2.2  
 –  
 –  
 –  
 –  

 10.3  
 0.5  
 5.0  
 5.1  

 8.5  
 1.4  
 11.9  
 1.7  
 –  
 –  
 –  
 –  

 20.5  
 8.3  
 11.5  
 17.5  

 24.1  
 5.5  
 51.2  
 10.4  
 –  
 1.8  
 3.8  
 –  

 0.4  
 –  
 4.7  
 2.8  

 2.0  
 –  
 3.7  
 0.1  
 0.7  
 –  
 4.9  
 –  

 22.4  
 0.8  
 10.1  
 4.9  

 16.5  
 1.4  
 11.4  
 5.5  
 –  
 3.0  
 –  
 2.8  

 22.8  
 0.8  
 14.8  
 7.7  

 18.5  
 1.4  
 15.1  
 5.6  
 0.7  
 3.0  
 4.9  
 2.8  

 43.3  
 9.1  
 26.3  
 25.2  

 42.6  
 6.9  
 66.3  
 16.0  
 0.7  
 4.8  
 8.7  
 2.8  

 (1.5) 

 4.6  

 0.7  

 3.8  

 (1.4) 

 26.0  

 24.6  

 28.4  

Net provisions include inventory, trade receivables impairment and other liability provisions. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 131 

131 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

2  Exceptional items 

Goodwill and distribution agreement impairments (see note 11) 
Other asset write-offs and impairments (see notes 11, 12 and 13) 
Inventory and other provisions 
Disposal of businesses (see note 29) 
Restructuring costs 
Acquisition of businesses 
Other operating exceptional items 
Total exceptional operating items before tax 
Exceptional tax (see note 8) 
Total exceptional items 

Total exceptional items are analysed as follows: 
Exceptional cost of sales 
Exceptional net operating expenses 
Exceptional tax (see note 8) 
Total exceptional items 

2020  
£m 

(128.7) 
(94.3) 
(11.9) 
1.9 
(28.4) 
(4.1) 
8.4 
(257.1) 
24.2 
(232.9) 

(11.6) 
(245.5) 
24.2 
(232.9) 

2019 
£m 

– 
(21.9) 
– 
108.8 
(8.9) 
(2.5) 
– 
75.5 
2.5 
78.0 

– 
75.5 
2.5 
78.0 

In the first half of the year, due to the initial impact of COVID-19 and the subsequent temporary closure of operations across the 
Group’s many markets, impairment assessments were carried out using cash flow forecasts updated for latest available market 
data and estimates of fair value less costs of disposal. As a result of these reviews, the Group recognised goodwill impairment 
charges of £80.2m and £11.1m in the UK and Australia respectively. A further full impairment review was conducted across the 
Group in connection with the results for the year ending 31 December 2020. The impact of the impairment assessment performed 
was to recognise further impairment charges against the Americas – Suzuki CGU of £6.2m and £31.2m against goodwill and 
distribution agreement assets respectively. Exceptional items also include asset impairments and write-offs of £94.3m following an 
impairment review of site-based assets across the Group, primarily in the UK, Australia and Russia. 

The Group sells New and Used vehicles which are subject to changing consumer demands. As a direct result of the restrictions 
imposed in various markets in relation to the COVID-19 pandemic and the subsequent lifting of those restrictions, where relevant, 
our ability to sell certain vehicles has been significantly impacted. Accordingly, management have reviewed the level and quality of 
inventory and applied assumptions in relation to estimated selling prices, together with costs to be incurred in marketing and selling 
those vehicles. As a result, additional inventory provisions to write-down inventory to net realisable value have been required. In 
certain instances, management have determined that inventory provisions have been required that are directly attributable to the 
COVID-19 pandemic, principally in relation to inventory in the Peugeot Citroën Distribution business in Australia and commercial 
vehicles in Ecuador. The impact of COVID-19 on the Australian economy has been severe and, as disclosed in relation to goodwill 
and other non-financial assets, there has been a material decline in the forecast performance of the Peugeot Citroën Distribution 
business. Estimated selling prices have been revised downwards which has required a provision to be recognised to write-down 
inventory to net realisable value. In Ecuador, the COVID-19 pandemic has impacted the economy and had a significant impact  
on the market for buses with operators delaying purchasing decisions and a build-up of inventory by competitors resulting in falling 
prices. Management have therefore revised estimated selling prices downwards and recognised a provision to write-down bus 
chassis inventory to estimated net realisable value. Management have concluded that the provisions recognised in these markets 
are directly attributable to the COVID-19 pandemic and have therefore been disclosed as an exceptional charge. 

In addition, in Guam and Saipan, the Group sells vehicles which are financed through loans offered by banks. In some 
circumstances of consumer default, the Group carries an obligation to repurchase the vehicle from the bank on repossession, 
absorbing any loss or gain between net realisable value and the outstanding amount on the loan (up to a cap). Due to the impact 
of COVID-19 on the tourism industry in those markets, management have concluded that an increase in provision for losses totalling 
£1.3m is required following an expected increase in consumer default rate which is directly attributable to the COVID-19 pandemic 
and therefore should be disclosed as an exceptional charge 

The Group has continued to optimise its Retail market portfolio and an exceptional operating profit of £1.9m has been recognised, 
mainly related to the disposal of Retail sites in the UK and Australia. 

Due to the expected medium-term impact of COVID-19 on the Group’s operations a proposal was presented to the Board to 
rationalise and restructure operations. This proposal was approved by the Board and has led to significant restructuring activity 
being undertaken by the Group, the costs incurred being recognised as exceptional costs in line with the Group’s policy. 
Restructuring costs have only been recognised once formal plans are in place and their implementation has commenced or 
announced to those affected. Furthermore, additional restructuring costs have been recognised, mainly in relation to Group-wide 
transformation projects impacting across the front and back office, encompassing a review of organisational structures, internal 
processes and the Group’s physical setup. Execution of the Group-wide restructuring commenced in the first half of 2020 and 
significant progress has been made by the year-end, with some COVID-19 related restructuring activities to continue into 2021. 

132 

132 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
Notes to the financial statements continued 

2  Exceptional items 

Goodwill and distribution agreement impairments (see note 11) 

Other asset write-offs and impairments (see notes 11, 12 and 13) 

Inventory and other provisions 

Disposal of businesses (see note 29) 

Restructuring costs 

Acquisition of businesses 

Other operating exceptional items 

Total exceptional operating items before tax 

Exceptional tax (see note 8) 

Total exceptional items 

Total exceptional items are analysed as follows: 

Exceptional cost of sales 

Exceptional net operating expenses 

Exceptional tax (see note 8) 

Total exceptional items 

2020  

£m 

(128.7) 

(94.3) 

(11.9) 

1.9 

(28.4) 

(4.1) 

8.4 

(257.1) 

24.2 

(232.9) 

(11.6) 

(245.5) 

24.2 

(232.9) 

2019 

£m 

(21.9) 

– 

– 

108.8 

(8.9) 

(2.5) 

– 

75.5 

2.5 

78.0 

– 

75.5 

2.5 

78.0 

In the first half of the year, due to the initial impact of COVID-19 and the subsequent temporary closure of operations across the 

Group’s many markets, impairment assessments were carried out using cash flow forecasts updated for latest available market 

data and estimates of fair value less costs of disposal. As a result of these reviews, the Group recognised goodwill impairment 

charges of £80.2m and £11.1m in the UK and Australia respectively. A further full impairment review was conducted across the 

Group in connection with the results for the year ending 31 December 2020. The impact of the impairment assessment performed 

was to recognise further impairment charges against the Americas – Suzuki CGU of £6.2m and £31.2m against goodwill and 

distribution agreement assets respectively. Exceptional items also include asset impairments and write-offs of £94.3m following an 

impairment review of site-based assets across the Group, primarily in the UK, Australia and Russia. 

The Group sells New and Used vehicles which are subject to changing consumer demands. As a direct result of the restrictions 

imposed in various markets in relation to the COVID-19 pandemic and the subsequent lifting of those restrictions, where relevant, 

our ability to sell certain vehicles has been significantly impacted. Accordingly, management have reviewed the level and quality of 

inventory and applied assumptions in relation to estimated selling prices, together with costs to be incurred in marketing and selling 

those vehicles. As a result, additional inventory provisions to write-down inventory to net realisable value have been required. In 

certain instances, management have determined that inventory provisions have been required that are directly attributable to the 

COVID-19 pandemic, principally in relation to inventory in the Peugeot Citroën Distribution business in Australia and commercial 

vehicles in Ecuador. The impact of COVID-19 on the Australian economy has been severe and, as disclosed in relation to goodwill 

and other non-financial assets, there has been a material decline in the forecast performance of the Peugeot Citroën Distribution 

business. Estimated selling prices have been revised downwards which has required a provision to be recognised to write-down 

inventory to net realisable value. In Ecuador, the COVID-19 pandemic has impacted the economy and had a significant impact  

on the market for buses with operators delaying purchasing decisions and a build-up of inventory by competitors resulting in falling 

prices. Management have therefore revised estimated selling prices downwards and recognised a provision to write-down bus 

chassis inventory to estimated net realisable value. Management have concluded that the provisions recognised in these markets 

are directly attributable to the COVID-19 pandemic and have therefore been disclosed as an exceptional charge. 

In addition, in Guam and Saipan, the Group sells vehicles which are financed through loans offered by banks. In some 

circumstances of consumer default, the Group carries an obligation to repurchase the vehicle from the bank on repossession, 

absorbing any loss or gain between net realisable value and the outstanding amount on the loan (up to a cap). Due to the impact 

of COVID-19 on the tourism industry in those markets, management have concluded that an increase in provision for losses totalling 

£1.3m is required following an expected increase in consumer default rate which is directly attributable to the COVID-19 pandemic 

and therefore should be disclosed as an exceptional charge 

The Group has continued to optimise its Retail market portfolio and an exceptional operating profit of £1.9m has been recognised, 

mainly related to the disposal of Retail sites in the UK and Australia. 

Due to the expected medium-term impact of COVID-19 on the Group’s operations a proposal was presented to the Board to 

rationalise and restructure operations. This proposal was approved by the Board and has led to significant restructuring activity 

being undertaken by the Group, the costs incurred being recognised as exceptional costs in line with the Group’s policy. 

Restructuring costs have only been recognised once formal plans are in place and their implementation has commenced or 

announced to those affected. Furthermore, additional restructuring costs have been recognised, mainly in relation to Group-wide 

transformation projects impacting across the front and back office, encompassing a review of organisational structures, internal 

processes and the Group’s physical setup. Execution of the Group-wide restructuring commenced in the first half of 2020 and 

significant progress has been made by the year-end, with some COVID-19 related restructuring activities to continue into 2021. 

132 

Inchcape plc Annual Report and Accounts 2020 

2  Exceptional items continued 
During the year exceptional operating costs of £4.1m have been incurred in connection with the acquisition and integration of 
businesses. These primarily relate to the Daimler businesses acquired in South and Central America. Other operating items of £8.4m 
includes the recycling of a cumulative gain previously recorded in other comprehensive income (OCI) which arises due to the 
reorganisation of the ownership structure for some of the Group’s operations in the APAC region. 

In 2019, an exceptional operating profit of £108.8m was recognised related to the disposal of the Group’s Retail operations in 
China and the Fleet Solutions business in the UK, together with several retail sites in Australia and the UK. As a direct result of the 
Group’s optimisation of its Retail market portfolio, asset write-offs of £4.9m and impairments of £17.0m, including leasehold 
improvements and right-of-use assets, and £8.9m of restructuring costs were incurred, principally following the disposal of several 
Retail sites in the UK and Australia. The restructuring costs incurred comprised headcount reduction and costs associated with 
exiting certain properties. During the year exceptional operating costs of £2.5m were incurred in connection with the acquisition 
and integration of business, primarily the Krasta Auto business in Lithuania and the Autolider business in South America.  

3  Revenue and expenses  
a.  Revenue  
An analysis of the Group’s revenue for the year is as follows:  

Sale of goods  
Provision of services  

2020  
£m 

6,312.1 
525.7 
6,837.8 

2019 
£m 

8,580.0 
799.7 
9,379.7 

Sale of goods includes the sale of New and Used vehicles and the sale of parts where they are sold directly to the customer. 
Provision of services includes financial services, as well as labour and parts provided in servicing vehicles. 

b.  Analysis of net operating expenses  

Distribution costs  
Administrative expenses 
Other operating expenses / (income) 

Net operating  
expenses before  
exceptional  
items  
2020 
 £m 

 Exceptional 
items  
2020 
 £m 

 Net  
operating 
expenses  
2020 
 £m 

Net operating  
expenses before  
exceptional  
items  
2019  
 £m 

 Exceptional 
items 
2019 
£m 

375.0 
347.2 
1.7 
723.9 

– 
255.8 
(10.3) 
245.5 

375.0 
603.0 
(8.6) 
969.4 

532.6 
370.1 
(3.7) 
899.0 

– 
33.3 
(108.8) 
(75.5) 

 Net  
operating 
expenses  
2019  
 £m 

532.6 
403.4 
(112.5) 
823.5 

c.  (Loss) / profit before tax is stated after the following charges / (credits):  

Depreciation of tangible fixed assets: 
– Property, plant and equipment  
– Interest in leased vehicles 
– Right-of-use assets  
Amortisation of intangible assets 
Impairment of goodwill 
Impairment of distribution agreements 
Impairment of other intangible assets 
Impairment of property, plant and equipment 
Impairment of right-of-use assets 
Impairment of disposal group 
Impairment of trade receivables 
Loss / (profit) on sale of property, plant and equipment 
Operating lease rentals – short-term leases 
Operating lease rentals – variable lease payments 
Rent concessions recognised 
Sub-lease income of right-of-use assets 

2020  
£m 

35.9 
4.1 
54.2 
18.8 
97.5 
31.2 
17.8 
42.7 
33.3 
– 
2.8 
0.9 
3.3 
2.2 
(1.1) 
(0.7) 

2019  
£m 

42.6 
6.9 
66.3 
16.0 
– 
– 
0.7 
4.8 
8.7 
2.8 
2.0 
(0.5) 
4.7 
0.6 
– 
(0.8) 

Loss on the sale of property, plant and equipment in 2020 relates to the sale of surplus assets in South America and the UK (2019 – 
profit on sale of surplus assets in Australia and the UK).  

The Group has utilised government support measures in the geographies in which it operates, including employee furlough 
schemes. The total government grant income, predominantly received from the UK, Australia and Singapore governments, 
recognised in the year in relation to these schemes was £30.8m.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 133 

133 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

3  Revenue and expenses continued 
The Group also benefited from the business rates holiday for the retail sector in the UK of £2.6m. 

Based on a decision taken by the Board, during the second half of the year, to reduce the level of government support received, 
the majority of support was recognised in the period to 30 June 2020. 

In addition, the Group has made use of government-backed tax deferral schemes, resulting in a benefit to net cash generated 
from operating activities of £7.4m.  

d.  Auditor’s remuneration 
During the year the Group (including its overseas subsidiaries) obtained the following services from the Group’s auditor at costs as 
detailed below:  

Audit services:  
Fees payable to the Company’s auditor and its associates for the audit of the parent company and the 
consolidated financial statements  
Fees payable to the Company’s auditor and its associates for other services:  
– The audit of the Company’s subsidiaries  
– Audit related assurance services  
– All other services  
Total fees payable to the Company’s auditor 
Audit fees – firms other than the Company’s auditor 

e.  Staff costs 

Wages and salaries  
Social security costs  
Other pension costs  
Share-based payment charge 

 2020 
£m  

2019 
£m  

0.6 

3.1 
0.3 
0.1 
4.1 
0.1 

 2020 
£m  

443.7 
41.6 
24.3 
3.3 
512.9 

0.5 

3.0 
0.1 
0.2 
3.8 
0.2 

 2019 
£m  

558.5 
48.4 
26.0 
6.1 
639.0 

Other pension costs correspond to the current service charge and past service cost in relation to defined benefit schemes and 
contributions to the defined contribution schemes (see note 5). 

Information on Directors’ emoluments and interests which forms part of these audited consolidated financial statements is given 
in the Directors’ Report on Remuneration which can be found on pages 74 to 95 of this document. Information on compensation of 
key management personnel is set out in note 32b. 

f.  Average monthly number of employees 

APAC 
UK and Europe 
Americas and Africa 
Total operational 
Central 

1. See note 1.   

Distribution   

2019 
Number 
(Restated)1   

3,528   
1,664   
3,670   
8,862   

2020 
Number  

3,417 
1,636 
3,493 
8,546 

Retail   

2019 
Number 
(Restated)1   

733   
8,454   
–   
9,187   

2020 
Number  

47 
7,161 
– 
7,208 

Total 

2019 
Number 
(Restated)1  

4,261 
10,118 
3,670 
18,049 
156 
18,205 

2020 
Number  

3,464 
8,797 
3,493 
15,754 
161 
15,915 

134 

134 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
   
 
   
 
3  Revenue and expenses continued 

The Group also benefited from the business rates holiday for the retail sector in the UK of £2.6m. 

4  Share-based payments 
The terms and conditions of the Group’s share-based payment plans are detailed in the Directors’ Report on Remuneration.  

Based on a decision taken by the Board, during the second half of the year, to reduce the level of government support received, 

the majority of support was recognised in the period to 30 June 2020. 

The charge arising from awards granted under share-based payment plans was £3.3m (2019 – £6.1m), all of which was  
equity-settled.  

In addition, the Group has made use of government-backed tax deferral schemes, resulting in a benefit to net cash generated 

The Other Share Plans’ disclosures below include other share-based incentive plans for senior executives and employees. 

The following table sets out the movements in the number of share options and awards during the year: 

During the year the Group (including its overseas subsidiaries) obtained the following services from the Group’s auditor at costs as 

2020 

Outstanding at 1 January 
Granted 
Exercised 
Lapsed 
Outstanding at 31 December  
Exercisable at 31 December  

2019 

Outstanding at 1 January 
Granted 
Exercised 
Lapsed 
Outstanding at 31 December  
Exercisable at 31 December  

Weighted average 
 exercise price* 

Performance 
Share Plan 

Executive Share 
Option Plan 

Save As You  
Earn Plan 

Other  
Share Plans 

£5.11 
£3.77 
£5.39 
£5.02 
£4.31 
£6.66 

4,886,187 
 2,342,210  
(357,861) 
(1,486,381) 
 5,384,155  
 256,048  

3,226 
 –  
(3,224) 
(2) 
 –  
 –  

2,368,907 
 1,757,394  
(50,589) 
(1,290,944) 
 2,784,768  
 124,733  

Weighted average 
 exercise price* 

Performance 
Share Plan 

Executive Share 
Option Plan 

Save As You  
Earn Plan 

£5.61 
£4.59 
£4.79 
£5.70 
£5.11 
£5.54 

4,708,409 
2,182,473 
(827,423) 
(1,177,272) 
4,886,187 
148,366 

5,841 
– 
(2,612) 
(3) 
3,226 
3,226 

2,576,229 
1,432,380 
(404,953) 
(1,234,749) 
2,368,907 
84,162 

960,156 
 575,199  
(167,162) 
(391,070) 
 977,123  
 34,292  

Other  
Share Plans 

1,253,929 
489,364 
(457,527) 
(325,610) 
960,156 
2,641 

Other pension costs correspond to the current service charge and past service cost in relation to defined benefit schemes and 

contributions to the defined contribution schemes (see note 5). 

Information on Directors’ emoluments and interests which forms part of these audited consolidated financial statements is given 

in the Directors’ Report on Remuneration which can be found on pages 74 to 95 of this document. Information on compensation of 

key management personnel is set out in note 32b. 

f.  Average monthly number of employees 

The fair value of options granted under the Save As You Earn Plan and Other Share Plans is estimated as at the date of grant using 
a Black-Scholes option pricing model, taking into account the terms and conditions upon which the options were granted. The fair 
value of nil cost awards granted under the Performance Share Plan and Other Share Plans is the market value of the related shares 
at the time of grant. The following table lists the main inputs to the model for awards granted during the years ended 31 December 
2020 and 31 December 2019: 

Performance 

 Share Plan   

Save As You 

 Earn Plan   

Other 
 Share Plans 

2020 

2019   

2020 

2019   

2020 

2019 

512.9 

639.0 

The range of exercise prices for options outstanding at the end of the year was £3.77 to £6.66 (2019 – £3.10 to £6.66). See note 25 
for further details.  

*  The weighted average exercise price excludes nil cost awards made under the Performance Share Plan and Other Share Plans. 

The weighted average remaining contractual life for the awards outstanding at 31 December 2020 is 2.5 years (2019 – 2.7 years). 

Weighted average share price at grant date 
Weighted average share price at date of exercise 
Weighted average exercise price* 
Vesting period 
Expected volatility 
Expected life of award 
Weighted average risk-free rate 
Expected dividend yield 
Weighted average fair value per option 

£5.14 
£4.84 
 n/a  
 3.0 years  
 n/a  

£5.95   
£6.08   
n/a   
 3.0 years   
n/a   
 3.0 years   3.0 years   
n/a   
n/a   
£5.95   

 n/a  
 n/a  
£5.14 

£4.46 
£6.66 
£3.77 
 3.0 years  
31.4% 
 3.2 years  
1.0% 
3.8% 
£0.91 

£6.27   
£6.32   
£4.59   
 3.0 years   
23.4%   
 3.2 years   
1.0%   
4.3%   
£1.38   

£5.71 
£4.88 
 n/a  
 2.8 years  
 n/a  
 2.8 years  
n/a 
n/a 
£5.71 

£6.19 
£6.02 
n/a  
 2.8 years  
n/a  
 2.8 years  
n/a 
n/a 
£6.19 

*  The weighted average exercise price excludes nil cost awards made under the Performance Share Plan and Other Share Plans. 

No options were granted under the Executive Share Option Plan in 2020 or 2019. 

The expected life and volatility of the options are based upon historical data. 

Notes to the financial statements continued 

Fees payable to the Company’s auditor and its associates for the audit of the parent company and the 

consolidated financial statements  

Fees payable to the Company’s auditor and its associates for other services:  

from operating activities of £7.4m.  

d.  Auditor’s remuneration 

detailed below:  

Audit services:  

– The audit of the Company’s subsidiaries  

– Audit related assurance services  

– All other services  

Total fees payable to the Company’s auditor 

Audit fees – firms other than the Company’s auditor 

e.  Staff costs 

Wages and salaries  

Social security costs  

Other pension costs  

Share-based payment charge 

 2020 

£m  

2019 

£m  

0.6 

3.1 

0.3 

0.1 

4.1 

0.1 

 2020 

£m  

443.7 

41.6 

24.3 

3.3 

0.5 

3.0 

0.1 

0.2 

3.8 

0.2 

 2019 

£m  

558.5 

48.4 

26.0 

6.1 

APAC 

UK and Europe 

Americas and Africa 

Total operational 

Central 

1. See note 1.   

Number  

(Restated)1   

Number  

(Restated)1   

Number  

(Restated)1  

2020 

Number 

Distribution   

2019 

Number 

3,528   

1,664   

3,670   

8,862   

2020 

3,417 

1,636 

3,493 

8,546 

Retail   

2019 

Number 

733   

8,454   

–   

2020 

47 

7,161 

– 

7,208 

9,187   

15,754 

Total 

2019 

4,261 

10,118 

3,670 

18,049 

156 

3,464 

8,797 

3,493 

161 

15,915 

18,205 

134 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

135 

Inchcape Annual Report and Accounts 2020 135 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
   
 
   
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

5  Pensions and other post-retirement benefits 
The Group operates a number of pension and post-retirement benefit schemes for its employees in a number of its businesses, 
primarily in the UK. 

a.  UK schemes: benefits, governance, cash flow obligations and investments 
The Inchcape Motors Pension Scheme (‘IMPS’) in the UK is the Group’s main defined benefit pension scheme. It is comprised of the 
Group, Motors, Normand and Cash+ sections. The Group, Motors and Normand sections provide benefits linked to the final salary 
of members, are closed to new members and largely closed to future benefit accrual.  

The Cash+ section is a defined benefit cash balance scheme. Following a consultation process with relevant employees this section 
closed to future benefit accrual on 31 December 2020. From 1 January 2021 UK employees are offered membership of the 
Inchcape Retirement Savings Plan, a defined contribution workplace personal pension scheme, which is designed to comply with 
auto enrolment legislation.  

The Group also operates the Inchcape Overseas Pension Scheme which is non-UK registered. 

Benefit structure 
Final salary schemes provide benefits to members in the form of a guaranteed level of pension payable for life. The level of benefits 
provided depends on final salary at retirement (or leaving date, if earlier) and length of service. The Group bears risks in relation 
to its final salary schemes, notably relating to investment performance, interest rates, inflation and members’ life expectancies. 
There is potential for these risks to harm the funding position of the schemes. If the schemes were to be in deficit then additional 
contributions may be required from the Group. A number of exercises have been undertaken to mitigate these key funding risks. 

Cash balance schemes like Cash+ allow members to accrue a percentage of their earnings each year, which then grows to 
provide a lump sum payment on retirement. Members have accrued benefits under this scheme with effect from 1 January 2013 up 
to 31 December 2020. The Group underwrites the investment and interest rate risk to normal retirement age (65). Inflation and 
mortality risks associated with benefits are borne solely by the members. 

Defined contribution schemes like the Inchcape Retirement Savings Plan, which commenced on 1 January 2021, see members’ 
individual accounts credited with employee and employer contributions which are then invested to provide a pension pot on 
retirement. The Group does not underwrite investment or other risks for this plan.  

Governance 
Our UK schemes are registered with HMRC and comply fully with the regulatory framework published by the UK Pensions Regulator. 

IMPS is established under trust law and has a trustee board that runs the scheme in accordance with the Trust Deed and Rules and 
relevant legislation. The trustee board is comprised of two independent trustee companies appointed by the Group. The Trustees 
are required to act in the best interest of the members and have responsibility for the scheme’s governance. The Trustees consult 
with the Group over decisions relating to matters such as funding and investments. 

The Inchcape Retirement Savings Plan (a workplace personal pension scheme) has an external pension provider with its own 
governance committee.  

The Group also has some minor unfunded arrangements relating to post-retirement health and medical plans in respect of past 
employees. 

136 

136 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
Notes to the financial statements continued 

5  Pensions and other post-retirement benefits 

The Group operates a number of pension and post-retirement benefit schemes for its employees in a number of its businesses, 

primarily in the UK. 

a.  UK schemes: benefits, governance, cash flow obligations and investments 

The Inchcape Motors Pension Scheme (‘IMPS’) in the UK is the Group’s main defined benefit pension scheme. It is comprised of the 

Group, Motors, Normand and Cash+ sections. The Group, Motors and Normand sections provide benefits linked to the final salary 

of members, are closed to new members and largely closed to future benefit accrual.  

The Cash+ section is a defined benefit cash balance scheme. Following a consultation process with relevant employees this section 

closed to future benefit accrual on 31 December 2020. From 1 January 2021 UK employees are offered membership of the 

Inchcape Retirement Savings Plan, a defined contribution workplace personal pension scheme, which is designed to comply with 

The Group also operates the Inchcape Overseas Pension Scheme which is non-UK registered. 

auto enrolment legislation.  

Benefit structure 

Final salary schemes provide benefits to members in the form of a guaranteed level of pension payable for life. The level of benefits 

provided depends on final salary at retirement (or leaving date, if earlier) and length of service. The Group bears risks in relation 

to its final salary schemes, notably relating to investment performance, interest rates, inflation and members’ life expectancies. 

There is potential for these risks to harm the funding position of the schemes. If the schemes were to be in deficit then additional 

contributions may be required from the Group. A number of exercises have been undertaken to mitigate these key funding risks. 

Cash balance schemes like Cash+ allow members to accrue a percentage of their earnings each year, which then grows to 

provide a lump sum payment on retirement. Members have accrued benefits under this scheme with effect from 1 January 2013 up 

to 31 December 2020. The Group underwrites the investment and interest rate risk to normal retirement age (65). Inflation and 

mortality risks associated with benefits are borne solely by the members. 

Defined contribution schemes like the Inchcape Retirement Savings Plan, which commenced on 1 January 2021, see members’ 

individual accounts credited with employee and employer contributions which are then invested to provide a pension pot on 

retirement. The Group does not underwrite investment or other risks for this plan.  

Governance 

Our UK schemes are registered with HMRC and comply fully with the regulatory framework published by the UK Pensions Regulator. 

IMPS is established under trust law and has a trustee board that runs the scheme in accordance with the Trust Deed and Rules and 

relevant legislation. The trustee board is comprised of two independent trustee companies appointed by the Group. The Trustees 

are required to act in the best interest of the members and have responsibility for the scheme’s governance. The Trustees consult 

with the Group over decisions relating to matters such as funding and investments. 

The Inchcape Retirement Savings Plan (a workplace personal pension scheme) has an external pension provider with its own 

The Group also has some minor unfunded arrangements relating to post-retirement health and medical plans in respect of past 

governance committee.  

employees. 

136 

Inchcape plc Annual Report and Accounts 2020 

5  Pensions and other post-retirement benefits continued 

Scheme specific cash obligation / investment detail 

Inchcape Motors Pension Scheme 

Group, Motors and Normand sections (closed sections) 
The Group considers two measures of the pension deficit. The accounting position is shown on the Group balance sheet. The 
funding position, calculated at the triennial actuarial valuation, is used to agree contributions made to IMPS. The Trustees have 
finalised the latest actuarial valuations as at 5 April 2019 for the four sections of IMPS. As part of the valuation process the Trustees 
and Group have agreed future levels of contributions required to be made by the Group to IMPS. 

The last completed actuarial valuations for the Group, Motors and Normand sections were carried out at 5 April 2019 on a market-
related basis and determined in accordance with the advice of the Scheme Actuary based on the defined accrued benefit 
method. The actuarial valuation determined that the duration of the liabilities was approximately 17 years and that an aggregate 
deficit of £18.3m existed. The Group currently contributes £0.6m per annum towards the administrative costs of running these 
sections. For the Normand section, the Group also currently pays deficit reduction contributions of £1.2m per annum, rising by  
3.0% per annum up until 5 April 2025 (at which point the funding shortfall is expected to be eliminated).  

Each section’s investment strategy sees it holding a proportion of its assets in matching assets (broadly 75% for the Group section, 
45% for the Motors section and 46% for the Normand section) with the remainder in growth assets. The matching assets are invested 
in a liability-driven investment solution complemented with absolute return bonds. They are expected to hedge inflation and interest 
rate risk in a capitally efficient manner. The growth assets are invested in assets that are expected to grow at rates significantly faster 
than each section’s liabilities and include equities, diversified growth funds and property. 

Cash+ section 
This scheme is a defined benefit scheme under which members accrued benefits up until 31 December 2020. The latest actuarial 
valuation was carried out at 5 April 2019 on a market-related basis and determined in accordance with the advice of the Scheme 
Actuary based on the projected unit method. The valuation showed a funding deficit of £17.6m, with the Trustee expecting the 
shortfall to be removed by deficit recovery contributions and returns on the assets held. Under the agreed Schedule of Contributions 
the Group will contribute approximately £2.8m per annum in deficit recovery contributions up until 5 April 2028 (at which point the 
funding shortfall is expected to be eliminated) and £0.2m per annum towards the administrative costs of running the scheme. 

The investment strategy is to be 60% invested in diversified growth funds which are designed to grow at a rate significantly faster 
than the liabilities, whilst spreading investment risk across a broad spectrum of asset classes. The remaining 40% is split equally 
between multi-factor equities and emerging market multi-asset funds. 

Inchcape Overseas Pension Scheme 
This scheme is managed from Guernsey and is subject to regulations similar to the UK. It is therefore reported under the United 
Kingdom in this note. The latest triennial actuarial valuation for this scheme was carried out at 31 March 2018 and determined in 
accordance with the advice of the Scheme Actuary based on the projected unit credit method. The actuarial valuation 
determined that the duration of the liabilities was approximately 12 years and that the scheme was approximately 77% funded on  
a prudent funding basis. To make good the funding deficit of £16.2m, it has been agreed that deficit contributions of £1.5m per 
annum will be paid by means of an annual lump sum for 10 years, ending with the payment due in July 2029. The first payment  
at this new level was paid on 1 July 2020. Additional contributions in respect of expenses of £0.2m per annum will also be made. 

b.  Overseas schemes 
There are a number of smaller defined benefit schemes overseas, the most significant being the Inchcape Motors Limited 
Retirement Scheme in Hong Kong. In general, these schemes offer a lump sum on retirement with no further obligation to the 
employee and assets are held in trust in separately administered funds. These schemes are typically subject to triennial valuations. 
The overseas defined contribution schemes are principally linked to local statutory arrangements. 

c.  Defined contribution plans 
The total expense recognised in the consolidated income statement is £5.9m (2019 – £7.1m). There are no outstanding 
contributions at 31 December 2020 (2019 – nil). 

d.  Defined benefit plans 
As the Group’s principal defined benefit schemes are in the UK, these have been reported separately from the overseas schemes. 
For the purposes of reporting, actuarial updates have been obtained for the Group’s material schemes and these updates are 
reflected in the amounts reported in the following tables.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 137 

137 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
Notes to the financial statements continued 

5  Pensions and other post-retirement benefits continued 
The principal weighted average assumptions used by the actuaries were: 

Rate of increase in salaries 
Rate of increase in pensions 
Discount rate 
Rate of inflation:  
– Retail price index 
– Consumer price index 
– Medical inflation 

United Kingdom   

Overseas 

2020 
% 

3.0 
2.9 
1.3 

3.0 
1.8 
6.0 

2019 

%   

3.0   
2.9   
2.0   

2.9   
1.8   
6.0   

2020 
% 

3.5 
1.6 
0.6 

1.5 
n/a 
n/a 

2019 
% 

4.0 
1.8 
1.8 

1.9 
n/a 
n/a 

Assumptions regarding future mortality experience are set based on published statistics and experience. For the UK schemes, the 
average life expectancy of a pensioner retiring at age 65 is 22.5 years (2019 – 23.0 years) for current pensioners and 23.9 years 
(2019 – 24.4 years) for current non pensioners. Most of the overseas schemes only offer a lump sum on retirement and therefore 
mortality assumptions are not applicable. 

The asset / (liability) recognised in the consolidated statement of financial position is determined as follows: 

Present value of funded obligations 
Fair value of plan assets 
Net surplus / (deficit) in funded obligations 
Present value of unfunded obligations 

The net pension asset is analysed as follows:  

Schemes in surplus 
Schemes in deficit 

United Kingdom   

Overseas   

2020 
£m 

(949.7) 
971.8 
22.1 
(0.5) 
21.6 

2019 

£m   

(872.8)  
887.6   
14.8   
(0.5)  
14.3   

2020 
£m 

(41.3) 
41.2 
(0.1) 
(1.9) 
(2.0) 

2019 

£m   

(46.0)  
43.0   
(3.0)  
(1.8)  
(4.8)  

2020 
£m 

(991.0) 
1,013.0 
22.0 
(2.4) 
19.6 

99.9 
(78.3) 
21.6 

78.4   
(64.1)  
14.3   

1.1 
(3.1) 
(2.0) 

0.3   
(5.1)  
(4.8)  

101.0 
(81.4) 
19.6 

The amounts recognised in the consolidated income statement are as follows: 

Current service cost 
Past service cost 
Scheme expenses 
Interest expense on plan liabilities 
Interest income on plan assets  

United Kingdom   

Overseas   

2020 
£m 

(17.1) 
(0.4) 
(1.4) 
(16.6) 
17.1 
(18.4) 

2019 

£m   

(16.1)  
–   
(1.4)  
(21.0)  
23.8   
(14.7)  

2020 
£m 

(0.9) 
– 
– 
(0.6) 
0.5 
(1.0) 

2019 

£m   

(2.8)  
–   
(0.1)  
(0.9)  
0.8   
(3.0)  

2020 
£m 

(18.0) 
(0.4) 
(1.4) 
(17.2) 
17.6 
(19.4) 

Total 

2019 
£m 

(918.8) 
930.6 
11.8 
(2.3) 
9.5 

78.7 
(69.2) 
9.5 

Total 

2019 
£m 

(18.9) 
– 
(1.5) 
(21.9) 
24.6 
(17.7) 

138 

138 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
  
 
Notes to the financial statements continued 

Assumptions regarding future mortality experience are set based on published statistics and experience. For the UK schemes, the 

average life expectancy of a pensioner retiring at age 65 is 22.5 years (2019 – 23.0 years) for current pensioners and 23.9 years 

(2019 – 24.4 years) for current non pensioners. Most of the overseas schemes only offer a lump sum on retirement and therefore 

mortality assumptions are not applicable. 

The asset / (liability) recognised in the consolidated statement of financial position is determined as follows: 

Rate of increase in salaries 

Rate of increase in pensions 

Discount rate 

Rate of inflation:  

– Retail price index 

– Consumer price index 

– Medical inflation 

Present value of funded obligations 

Fair value of plan assets 

Net surplus / (deficit) in funded obligations 

Present value of unfunded obligations 

The net pension asset is analysed as follows:  

Schemes in surplus 

Schemes in deficit 

Current service cost 

Past service cost 

Scheme expenses 

Interest expense on plan liabilities 

Interest income on plan assets  

United Kingdom   

Overseas 

Overseas   

2019 

£m   

(41.3) 

(46.0)  

(991.0) 

(918.8) 

1,013.0 

930.6 

2020 

% 

3.0 

2.9 

1.3 

3.0 

1.8 

6.0 

2020 

£m 

41.2 

(0.1) 

(1.9) 

(2.0) 

1.1 

(3.1) 

(2.0) 

2020 

£m 

(0.9) 

– 

– 

(0.6) 

0.5 

(1.0) 

2019 

%   

3.0   

2.9   

2.0   

2.9   

1.8   

6.0   

43.0   

(3.0)  

(1.8)  

(4.8)  

0.3   

(5.1)  

(4.8)  

2019 

£m   

(2.8)  

–   

(0.1)  

(0.9)  

0.8   

(3.0)  

2020 

% 

3.5 

1.6 

0.6 

1.5 

n/a 

n/a 

2020 

£m 

22.0 

(2.4) 

19.6 

101.0 

(81.4) 

19.6 

2020 

£m 

(18.0) 

(0.4) 

(1.4) 

(17.2) 

17.6 

(19.4) 

2019 

% 

4.0 

1.8 

1.8 

1.9 

n/a 

n/a 

Total 

2019 

£m 

11.8 

(2.3) 

9.5 

78.7 

(69.2) 

9.5 

Total 

2019 

£m 

(18.9) 

– 

(1.5) 

(21.9) 

24.6 

(17.7) 

United Kingdom   

2020 

£m 

(949.7) 

971.8 

22.1 

(0.5) 

21.6 

2019 

£m   

(872.8)  

887.6   

14.8   

(0.5)  

14.3   

99.9 

(78.3) 

21.6 

78.4   

(64.1)  

14.3   

2020 

£m 

(17.1) 

(0.4) 

(1.4) 

(16.6) 

17.1 

(18.4) 

2019 

£m   

(16.1)  

–   

(1.4)  

(21.0)  

23.8   

(14.7)  

The amounts recognised in the consolidated income statement are as follows: 

United Kingdom   

Overseas   

138 

Inchcape plc Annual Report and Accounts 2020 

5  Pensions and other post-retirement benefits continued 

The principal weighted average assumptions used by the actuaries were: 

5  Pensions and other post-retirement benefits continued 
The amounts recognised in the consolidated statement of comprehensive income are as follows: 

Actuarial gains / (losses) on liabilities: 
– Experience (losses) / gains 
– Changes in demographic assumptions 
– Changes in financial assumptions 
Actuarial gains on assets: 
– Experience gains 

Analysis of the movement in the net asset / (liability): 

At 1 January 
Amount recognised in the consolidated income 
statement 
Contributions by employer 
Actuarial gains / (losses) recognised in the year 
Effect of foreign exchange rates 
At 31 December 

United Kingdom   

2020 
£m 

2019 

£m   

2020 
£m 

Overseas   

2019 

£m   

2020 
£m 

Total 

2019 
£m 

(4.1) 
27.2 
(100.1) 

(10.3)  
(5.2)  
(123.6)  

88.8 
11.8 

64.7   
(74.4)  

0.5 
– 
(2.0) 

4.5 
3.0 

0.7   
(0.2)  
(0.4)  

2.6   
2.7   

(3.6) 
27.2 
(102.1) 

(9.6) 
(5.4) 
(124.0) 

93.3 
14.8 

67.3 
(71.7) 

United Kingdom   

Overseas   

2020 
£m 

14.3 

(18.4) 
13.9 
11.8 
– 
21.6 

2019 

£m   

88.4   

(14.7)  
15.0   
(74.4)  
–   
14.3   

2020 
£m 

(4.8) 

(1.0) 
1.0 
3.0 
(0.2) 
(2.0) 

2019 

£m   

(6.5)  

(3.0)  
1.6   
2.7   
0.4   
(4.8)  

Changes in the present value of the defined benefit obligation are as follows: 

At 1 January 
Current service cost 
Past service cost 
Interest expense on plan liabilities 
Actuarial gains / (losses):  
– Experience (losses) / gains 
– Changes in demographic assumptions 
– Changes in financial assumptions 
Contributions by employees 
Benefits paid  
Plan settlements 
Effect of foreign exchange rate changes 
At 31 December 

United Kingdom   

Overseas   

2020 
£m 

(873.3) 
(17.1) 
(0.4) 
(16.6) 

(4.1) 
27.2 
(100.1) 
(0.3) 
34.5 
– 
– 
(950.2) 

2019 

£m   

(727.6)  
(16.1)  
–   
(21.0)  

(10.3)  
(5.2)  
(123.6)  
(0.2)  
30.7   
–   
–   
(873.3)  

2020 
£m 

(47.8) 
(0.9) 
– 
(0.6) 

0.5 
– 
(2.0) 
– 
5.8 
1.1 
0.7 
(43.2) 

2019 

£m   

(51.5)  
(2.8)  
–   
(0.9)  

0.7   
(0.2)  
(0.4)  
–   
4.6   
0.7   
2.0   
(47.8)  

2020 
£m 

9.5 

(19.4) 
14.9 
14.8 
(0.2) 
19.6 

2020 
£m 

(921.1) 
(18.0) 
(0.4) 
(17.2) 

(3.6) 
27.2 
(102.1) 
(0.3) 
40.3 
1.1 
0.7 
(993.4) 

Total 

2019 
£m 

81.9 

(17.7) 
16.6 
(71.7) 
0.4 
9.5 

Total 

2019 
£m 

(779.1) 
(18.9) 
– 
(21.9) 

(9.6) 
(5.4) 
(124.0) 
(0.2) 
35.3 
0.7 
2.0 
(921.1) 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 139 

139 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
  
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
 
Notes to the financial statements continued 

5  Pensions and other post-retirement benefits continued 
Changes in the fair value of the defined benefit asset are as follows: 

At 1 January 
Interest income on plan assets 
Scheme expenses 
Actuarial gains:  
– Experience gains 
Contributions by employer 
Contributions by employees 
Benefits paid 
Plan settlements 
Effect of foreign exchange rate changes 
At 31 December 

United Kingdom   

Overseas   

2020 
£m 

887.6 
17.1 
(1.4) 

88.8 
13.9 
0.3 
(34.5) 
– 
– 
971.8 

2019 

£m   

816.0   
23.8   
(1.4)  

64.7   
15.0   
0.2   
(30.7)  
–   
–   
887.6   

2020 
£m 

43.0 
0.5 
– 

4.5 
1.0 
– 
(5.8) 
(1.1) 
(0.9) 
41.2 

2019 

£m   

45.0   
0.8   
(0.1)  

2.6   
1.6   
–   
(4.6)  
(0.7)  
(1.6)  
43.0   

2020 
£m 

930.6 
17.6 
(1.4) 

93.3 
14.9 
0.3 
(40.3) 
(1.1) 
(0.9) 
1,013.0 

At the end of the reporting period, the percentages of the plan assets by category were as follows: 

Equities (quoted) 
Corporate bonds (quoted) 
Investment funds (quoted) 
Government bonds 
Investment funds (unquoted) 
Other (quoted) 
Other (unquoted) 

United Kingdom   

Overseas   

2020 

6.1% 
– 
– 
– 
58.1% 
– 
35.8% 
100% 

2019   

2020 

2019   

2020 

5.9%   
–   
–   
–   
62.4%   
–   
31.7%   
100.0%   

49.8% 
40.8% 
– 
1.0% 
– 
2.2% 
6.2% 
100% 

67.4%   
19.3%   
0.2%   
–   
–   
5.1%   
8.0%   
100.0%   

7.9% 
1.7% 
– 
– 
55.7% 
0.1% 
34.6% 
100% 

Total 

2019 
£m 

861.0 
24.6 
(1.5) 

67.3 
16.6 
0.2 
(35.3) 
(0.7) 
(1.6) 
930.6 

Total 

2019 

8.8% 
0.9% 
– 
– 
59.5% 
0.2% 
30.6% 
100.0% 

The investments shown as quoted equities and bonds are held through funds where the underlying investments of the fund are 
quoted. Investment funds and other assets include equities, bonds, property, derivatives and liability driven investments. Virtually all 
the equities and bonds held within the investment funds have prices in active markets. Derivatives, property and liability driven 
investments can be classified as level 2 instruments.  

The schemes had no directly held employer related investment during the reporting period. The schemes’ investment managers 
may potentially hold a small investment in Inchcape plc either through index weightings or stock selection (less than 0.5% of their 
respective fund values). 

140 

140 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
   
 
   
 
 
 
 
 
  
 
5  Pensions and other post-retirement benefits continued 

Changes in the fair value of the defined benefit asset are as follows: 

5  Pensions and other post-retirement benefits continued 
The following disclosures relate to the Group’s defined benefit plans only. 

e.  Risk management 
Asset volatility 
Scheme liabilities are calculated on a discounted basis using a discount rate which is set with reference to corporate bond yields.  
If scheme assets underperform this yield, then this will create a deficit. The combined schemes hold assets as defensive assets (liability 
driven investment solutions, absolute return bonds and annuity policies) which mitigate significant changes in yields, and active 
monitoring plans are in place to identify opportunities to increase the proportion of such assets further when economically possible. 

As the schemes mature, the Trustees reduce investment risk by increasing the allocation to defensive assets, which are designed to 
better match scheme liabilities. However, the Trustees believe that due to the long-term nature of the scheme liabilities, a level of 
continuing equity investment is an appropriate element of the long-term investment strategy. 

Inflation risk 
The majority of the Group’s defined benefit obligations are linked to inflation. Higher inflation will lead to higher liabilities, although in 
the majority of cases there are caps on the level of inflationary increases to be applied to pension obligations. The Group’s 
investment strategy across the schemes is to mitigate inflation risk through holding inflation-linked assets. 

Life expectancy 
Where relevant, the plans’ obligations are to provide a pension for the life of the member, so realised increases in life expectancy 
will result in an increase in the plans’ benefit payments. Future mortality rates cannot be predicted with certainty. All of the schemes 
conduct scheme-specific mortality investigations annually, to ensure the Group has a clear understanding of any potential 
increase in liability due to pensioners living for longer than assumed. The Trustees of the schemes hedge this risk by adopting a 
prudent approach in their assumption for future improvements. 

f.  Sensitivity analysis 
The disclosures above are dependent on the assumptions used. The table below demonstrates the sensitivity of the defined benefit 
obligation to changes in the assumptions used for the UK schemes. Changes in assumptions have an immaterial effect on the 
overseas schemes. 

Impact on the defined benefit obligation 

Discount rate -0.5% (2019 – -0.25%) 
Discount rate +0.5% (2019 – +0.25%) 
RPI Inflation -0.25% 
RPI Inflation +0.25% 
CPI Inflation -0.25% 
CPI Inflation +0.25% 
Life expectancy + 1 year 

United Kingdom 

2020 

£m   

+87.5   
-77.1   
-12.1   
+12.6   
-10.4   
+11.0   
+43.0   

2019 
£m 

+28.8 
-26.3 
-10.7 
+12.0 
-8.8 
+10.4 
+38.1 

The above analysis is based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely 
to occur, and changes in some of the assumptions may be correlated. The above variances have been used as they are believed 
to be reasonably possible fluctuations. 

g.  Expected future cash flows 
The Group has agreed to pay approximately £6.5m to its UK defined benefit plans in 2021 under the prevailing Schedules of 
Contributions (following the 5 April 2019 actuarial valuations for the Motors, Group, Cash+ and Normand sections of the Inchcape 
Motors Pension Scheme and 31 March 2018 valuation for the Inchcape Overseas Pension Scheme). From 1 January 2021 (following 
the closure of the Cash+ section to future benefit accrual on 31 December 2020) the Group will pay ongoing employer pension 
contributions into the Inchcape Retirement Savings Plan (a defined contribution plan).  

The defined benefit obligations are based on the current value of expected benefit payment cash flows to members over the next 
several decades. The average duration of the liabilities is approximately 17 years for the UK schemes.  

Notes to the financial statements continued 

At 1 January 

Interest income on plan assets 

Scheme expenses 

Actuarial gains:  

– Experience gains 

Contributions by employer 

Contributions by employees 

Benefits paid 

Plan settlements 

At 31 December 

Effect of foreign exchange rate changes 

Equities (quoted) 

Corporate bonds (quoted) 

Investment funds (quoted) 

Government bonds 

Investment funds (unquoted) 

Other (quoted) 

Other (unquoted) 

United Kingdom   

Overseas   

2020 

£m 

887.6 

17.1 

(1.4) 

88.8 

13.9 

0.3 

2019 

£m   

816.0   

23.8   

(1.4)  

64.7   

15.0   

0.2   

(34.5) 

(30.7)  

– 

– 

– 

– 

– 

– 

–   

–   

–   

–   

–   

–   

58.1% 

62.4%   

35.8% 

100% 

31.7%   

100.0%   

2020 

£m 

43.0 

0.5 

– 

4.5 

1.0 

– 

(5.8) 

(1.1) 

(0.9) 

41.2 

2019 

£m   

45.0   

0.8   

(0.1)  

2.6   

1.6   

–   

(4.6)  

(0.7)  

(1.6)  

43.0   

2020 

49.8% 

40.8% 

1.0% 

– 

– 

2.2% 

6.2% 

100% 

2019   

67.4%   

19.3%   

0.2%   

–   

–   

5.1%   

8.0%   

100.0%   

United Kingdom   

Overseas   

2020 

6.1% 

2019   

5.9%   

2020 

£m 

930.6 

17.6 

(1.4) 

93.3 

14.9 

0.3 

(40.3) 

(1.1) 

(0.9) 

2020 

7.9% 

1.7% 

– 

– 

55.7% 

0.1% 

34.6% 

100% 

Total 

2019 

£m 

861.0 

24.6 

(1.5) 

67.3 

16.6 

0.2 

(35.3) 

(0.7) 

(1.6) 

930.6 

Total 

2019 

8.8% 

0.9% 

– 

– 

59.5% 

0.2% 

30.6% 

100.0% 

971.8 

887.6   

1,013.0 

At the end of the reporting period, the percentages of the plan assets by category were as follows: 

The investments shown as quoted equities and bonds are held through funds where the underlying investments of the fund are 

quoted. Investment funds and other assets include equities, bonds, property, derivatives and liability driven investments. Virtually all 

the equities and bonds held within the investment funds have prices in active markets. Derivatives, property and liability driven 

investments can be classified as level 2 instruments.  

The schemes had no directly held employer related investment during the reporting period. The schemes’ investment managers 

may potentially hold a small investment in Inchcape plc either through index weightings or stock selection (less than 0.5% of their 

respective fund values). 

140 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

141 

Inchcape Annual Report and Accounts 2020 141 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
   
 
   
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to the financial statements continued 

6  Finance income 

Bank and other interest receivable 
Net interest income on post-retirement plan assets and liabilities 
Sub-lease finance income 
Other finance income 
Total finance income 

7  Finance costs  

Interest payable on bank borrowings 
Interest payable on Private Placement  
Finance costs on lease liabilities 
Fair value adjustment on Private Placement 
Fair value gain on cross currency interest rate swaps  
Stock holding interest (see note 21) 
Other finance costs 
Capitalised borrowing costs 
Total finance costs 

2020  
£m 

11.6 
0.4 
0.5 
1.9 
14.4 

2020  
£m 

6.5 
6.6 
13.9 
– 
– 
18.5 
5.5 
– 
51.0 

2019 
£m 

17.2 
2.7 
0.6 
3.6 
24.1 

2019 
£m 

12.9 
6.9 
20.0 
3.3 
(3.4) 
27.6 
4.0 
(0.1) 
71.2 

The Group capitalisation rate used for general borrowing costs in accordance with IAS 23 was a weighted average rate for the year 
of 2.0% (2019 – 2.9%). 

8  Tax 

Current tax: 
– UK corporation tax 
– Overseas tax 

Adjustments to prior year liabilities: 
– UK 
– Overseas 
Current tax 
Deferred tax (see note 17) 
Total tax charge 

The total tax charge is analysed as follows: 
– Tax charge on profit before exceptional items 
– Tax credit on exceptional items 
Total tax charge 

2020  
£m 

(0.7) 
47.9 
47.2 

(4.8) 
(2.7) 
39.7 
(30.7) 
9.0 

33.2 
(24.2) 
9.0 

2019 
£m 

0.1 
78.6 
78.7 

4.4 
(2.6) 
80.5 
(7.4) 
73.1 

75.6 
(2.5) 
73.1 

Details of the exceptional items for the year can be found in note 2. Not all of the exceptional items will be taxable/allowable for tax 
purposes. Therefore, the tax credit on exceptional items represents the total of the current and deferred tax on only those elements 
that are assessed as taxable/allowable. 

Factors affecting the tax expense for the year 
The effective tax rate for the year after exceptional items is -7.0% (2019 – 18.2%). The underlying effective tax rate before the impact 
of exceptional items is 25.8% (2019 – 23.2%). The weighted average tax rate is 25.9% (2019 – 20.6%). The weighted average tax rate 
comprises the average statutory rates across the Group, weighted in proportion to accounting profits and losses. 

On 25 April 2019, the European Commission issued a Decision that the Group Financing Exemption (“GFE”) in the UK’s controlled 
foreign company legislation could, in some circumstances, constitute unlawful State Aid in respect of periods to 31 December 2018. 
After applying the Commission’s Decision to Inchcape’s circumstances, HMRC has now confirmed that Inchcape’s use of the GFE 
did not result in the receipt of State Aid.  

Inchcape had previously recognised a provision of £5.4m for the estimated amount of the alleged State Aid. Given the confirmation 
from HMRC, the provision has been released and the impact has been included in the results for the year ended 31 December 
2020. 

142 

142 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Bank and other interest receivable 

Net interest income on post-retirement plan assets and liabilities 

6  Finance income 

Sub-lease finance income 

Other finance income 

Total finance income 

7  Finance costs  

Interest payable on bank borrowings 

Interest payable on Private Placement  

Finance costs on lease liabilities 

Fair value adjustment on Private Placement 

Fair value gain on cross currency interest rate swaps  

Stock holding interest (see note 21) 

Other finance costs 

Capitalised borrowing costs 

Total finance costs 

of 2.0% (2019 – 2.9%). 

8  Tax 

Current tax: 

– UK corporation tax 

– Overseas tax 

Adjustments to prior year liabilities: 

– UK 

– Overseas 

Current tax 

Deferred tax (see note 17) 

Total tax charge 

The total tax charge is analysed as follows: 

– Tax charge on profit before exceptional items 

– Tax credit on exceptional items 

Total tax charge 

that are assessed as taxable/allowable. 

Factors affecting the tax expense for the year 

The Group capitalisation rate used for general borrowing costs in accordance with IAS 23 was a weighted average rate for the year 

Details of the exceptional items for the year can be found in note 2. Not all of the exceptional items will be taxable/allowable for tax 

purposes. Therefore, the tax credit on exceptional items represents the total of the current and deferred tax on only those elements 

The effective tax rate for the year after exceptional items is -7.0% (2019 – 18.2%). The underlying effective tax rate before the impact 

of exceptional items is 25.8% (2019 – 23.2%). The weighted average tax rate is 25.9% (2019 – 20.6%). The weighted average tax rate 

comprises the average statutory rates across the Group, weighted in proportion to accounting profits and losses. 

On 25 April 2019, the European Commission issued a Decision that the Group Financing Exemption (“GFE”) in the UK’s controlled 

foreign company legislation could, in some circumstances, constitute unlawful State Aid in respect of periods to 31 December 2018. 

After applying the Commission’s Decision to Inchcape’s circumstances, HMRC has now confirmed that Inchcape’s use of the GFE 

did not result in the receipt of State Aid.  

Inchcape had previously recognised a provision of £5.4m for the estimated amount of the alleged State Aid. Given the confirmation 

from HMRC, the provision has been released and the impact has been included in the results for the year ended 31 December 

2020. 

142 

Inchcape plc Annual Report and Accounts 2020 

8  Tax continued 
The table below explains the differences between the expected tax expense at the weighted average tax rate and the Group’s 
total tax expense. 

(Loss) / profit before tax  
(Loss) / profit before tax multiplied by the weighted average tax rate of 25.9% (2019 – 20.6%) 

– Permanent differences 
– Non-taxable income 
– Prior year items 
– Derecognition / (recognition) of deferred tax assets  
– Tax audits and settlements 
– Taxes on undistributed earnings 
– Other items (including tax rate differentials and changes) 
– Goodwill impairment (see note 11) 
– Acquisition and disposals of businesses 
– Other asset write-offs and impairment (see notes 11, 12 and 13) 

2020  
£m 

(128.2) 
(33.2) 

8.1 
(2.4) 
(5.1) 
26.9 
(4.8) 
1.6 
(0.6) 
20.5 
(1.8) 
(0.2) 

2019 
£m 

401.8 
82.8 

5.4 
(2.6) 
(5.5) 
(0.4) 
6.5 
2.0 
0.4 
– 
(20.5) 
5.0 

Total tax charge  

9.0 

73.1 

Factors affecting the tax expense of future years 
The Group’s future tax expense, and effective tax rate, could be affected by several factors including: the resolution of audits and 
disputes, changes in tax laws or tax rates, the ability to utilise brought forward losses and business acquisitions and disposals. In 
addition, a change in profit mix between low and high taxed jurisdictions will impact the Group’s future tax expense. 

The utilisation of brought forward tax losses or the recognition of deferred tax assets associated with such losses may also give rise  
to tax charges or credits. The recognition of deferred tax assets, particularly in respect of tax losses, is based upon an assessment of 
whether it is probable that there will be sufficient and suitable taxable profits in the relevant legal entity or tax group against which 
to utilise the assets in the future. Judgement is required when determining probable future taxable profits. In the event that actual 
taxable profits are different to those forecast, the Group’s future tax expense and effective tax rate could be affected. Information 
about the Group’s tax losses and deferred tax assets can be found in note 17. 

The Group has published its approach to tax on www.inchcape.com covering its tax strategy and governance framework.  

2020  

£m 

11.6 

0.4 

0.5 

1.9 

14.4 

2020  

£m 

6.5 

6.6 

13.9 

– 

– 

– 

18.5 

5.5 

51.0 

2020  

£m 

(0.7) 

47.9 

47.2 

(4.8) 

(2.7) 

39.7 

(30.7) 

9.0 

33.2 

(24.2) 

9.0 

2019 

£m 

17.2 

2.7 

0.6 

3.6 

24.1 

2019 

£m 

12.9 

6.9 

20.0 

3.3 

(3.4) 

27.6 

4.0 

(0.1) 

71.2 

2019 

£m 

0.1 

78.6 

78.7 

4.4 

(2.6) 

80.5 

(7.4) 

73.1 

75.6 

(2.5) 

73.1 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 143 

143 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

9  Earnings per share 

(Loss) / profit for the year 
Non-controlling interests 
Basic (loss) / earnings 
Exceptional items  
Adjusted earnings 
Basic (loss) / earnings per share 
Diluted (loss) / earnings per share 
Basic Adjusted earnings per share 
Diluted Adjusted earnings per share 

Weighted average number of fully paid ordinary shares in issue during the year 
Weighted average number of fully paid ordinary shares in issue during the year: 
– Held by the Inchcape Employee Trust 
Weighted average number of fully paid ordinary shares for the purposes of basic EPS 
Dilutive effect of potential ordinary shares 
Adjusted weighted average number of fully paid ordinary shares in issue during the  
year for the purposes of diluted EPS 

2020  
£m 

(137.2) 
(2.9) 
(140.1) 
232.9 
92.8 
(35.6)p 
(35.6)p 
23.6p 
23.4p 

2019 
£m 

328.7 
(5.8) 
322.9 
(78.0) 
244.9 
79.0p 
78.4p 
59.9p 
59.5p 

 2020 
number  

 2019 
number  

394,448,982  409,513,387 

(535,394) 

(763,509) 
393,913,588  408,749,878 
2,988,393 

2,616,104 

396,529,692  411,738,271 

Basic (loss) / earnings per share is calculated by dividing the Basic (loss) / earnings for the year by the weighted average number 
of fully paid ordinary shares in issue during the year, less those shares held by the Inchcape Employee Trust and repurchased as 
part of the share buyback programme. 

Diluted (loss) / earnings per share is calculated on the same basis as Basic (loss) / earnings per share with a further adjustment to 
the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. Dilutive 
potential ordinary shares comprise share options and other share-based awards. 

Basic Adjusted earnings (which excludes exceptional items) is adopted to assist the reader in providing an additional performance 
measure of the Group. Basic Adjusted earnings per share is calculated by dividing the Adjusted earnings for the year by the 
weighted average number of fully paid ordinary shares in issue during the year, less those shares held by the Inchcape Employee 
Trust and repurchased as part of the share buyback programme. 

Diluted Adjusted earnings per share is calculated on the same basis as the Basic Adjusted earnings per share with a further 
adjustment to the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. 
Dilutive potential ordinary shares comprise share options and other share-based awards. 

Information presented for diluted and diluted adjusted earnings per ordinary share uses the weighted average number of shares as 
adjusted for potentially dilutive ordinary shares as the denominator, unless it has the effect of increasing the profit or decreasing the 
loss attributable to each share. 

10  Dividends 
The following dividends were paid by the Group: 

Interim dividend for the six months ended 30 June 2020 of nil per share  
(30 June 2019 of 8.9p per share) 
Final dividend for the year ended 31 December 2019 of nil per share  
(31 December 2018 of 17.9p per share) 

2020 
£m 

– 

– 
– 

2019 
£m 

36.3 

74.2 
110.5 

The Board previously recommended a final ordinary dividend for the year ended 31 December 2019 of 17.9p per ordinary share. 
The dividend was due to be paid on 19 June 2020. As announced on 7 April 2020, given the impact of COVID-19, the Group 
decided to preserve cash and no longer recommend the payment of the previously announced final ordinary dividend. The 
Directors did not propose an interim dividend for 2020. 

A final proposed dividend for the year ended 31 December 2020 of 6.9p per share amounting to £27.2m is subject to approval by 
shareholders at the Annual General Meeting and has not been included as a liability as at 31 December 2020. 

The Group has sufficient distributable reserves to pay dividends to its ultimate shareholders. Distributable reserves are calculated on 
an individual legal entity basis and the ultimate parent company, Inchcape plc, currently has adequate levels of realised profits 
within its retained earnings to support dividend payments. At 31 December 2020, Inchcape plc’s company-only distributable 
reserves were £472.6m. On an annual basis, the distributable reserve levels of the Group’s subsidiary undertakings are reviewed 
and dividends paid up to Inchcape plc where it is appropriate to do so. 

144 

144 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
Notes to the financial statements continued 

9  Earnings per share 

(Loss) / profit for the year 

Non-controlling interests 

Basic (loss) / earnings 

Exceptional items  

Adjusted earnings 

Basic (loss) / earnings per share 

Diluted (loss) / earnings per share 

Basic Adjusted earnings per share 

Diluted Adjusted earnings per share 

2020  

£m 

(137.2) 

(2.9) 

(140.1) 

232.9 

92.8 

(35.6)p 

(35.6)p 

23.6p 

23.4p 

2019 

£m 

328.7 

(5.8) 

322.9 

(78.0) 

244.9 

79.0p 

78.4p 

59.9p 

59.5p 

 2020 

number  

 2019 

number  

(535,394) 

(763,509) 

393,913,588  408,749,878 

2,616,104 

2,988,393 

396,529,692  411,738,271 

Weighted average number of fully paid ordinary shares in issue during the year 

394,448,982  409,513,387 

Weighted average number of fully paid ordinary shares in issue during the year: 

– Held by the Inchcape Employee Trust 

Weighted average number of fully paid ordinary shares for the purposes of basic EPS 

Dilutive effect of potential ordinary shares 

Adjusted weighted average number of fully paid ordinary shares in issue during the  

year for the purposes of diluted EPS 

Basic (loss) / earnings per share is calculated by dividing the Basic (loss) / earnings for the year by the weighted average number 

of fully paid ordinary shares in issue during the year, less those shares held by the Inchcape Employee Trust and repurchased as 

part of the share buyback programme. 

Diluted (loss) / earnings per share is calculated on the same basis as Basic (loss) / earnings per share with a further adjustment to 

the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. Dilutive 

potential ordinary shares comprise share options and other share-based awards. 

Basic Adjusted earnings (which excludes exceptional items) is adopted to assist the reader in providing an additional performance 

measure of the Group. Basic Adjusted earnings per share is calculated by dividing the Adjusted earnings for the year by the 

weighted average number of fully paid ordinary shares in issue during the year, less those shares held by the Inchcape Employee 

Trust and repurchased as part of the share buyback programme. 

Diluted Adjusted earnings per share is calculated on the same basis as the Basic Adjusted earnings per share with a further 

adjustment to the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. 

Dilutive potential ordinary shares comprise share options and other share-based awards. 

Information presented for diluted and diluted adjusted earnings per ordinary share uses the weighted average number of shares as 

adjusted for potentially dilutive ordinary shares as the denominator, unless it has the effect of increasing the profit or decreasing the 

loss attributable to each share. 

10  Dividends 

The following dividends were paid by the Group: 

Interim dividend for the six months ended 30 June 2020 of nil per share  

(30 June 2019 of 8.9p per share) 

Final dividend for the year ended 31 December 2019 of nil per share  

(31 December 2018 of 17.9p per share) 

The Board previously recommended a final ordinary dividend for the year ended 31 December 2019 of 17.9p per ordinary share. 

The dividend was due to be paid on 19 June 2020. As announced on 7 April 2020, given the impact of COVID-19, the Group 

decided to preserve cash and no longer recommend the payment of the previously announced final ordinary dividend. The 

Directors did not propose an interim dividend for 2020. 

A final proposed dividend for the year ended 31 December 2020 of 6.9p per share amounting to £27.2m is subject to approval by 

shareholders at the Annual General Meeting and has not been included as a liability as at 31 December 2020. 

The Group has sufficient distributable reserves to pay dividends to its ultimate shareholders. Distributable reserves are calculated on 

an individual legal entity basis and the ultimate parent company, Inchcape plc, currently has adequate levels of realised profits 

within its retained earnings to support dividend payments. At 31 December 2020, Inchcape plc’s company-only distributable 

reserves were £472.6m. On an annual basis, the distributable reserve levels of the Group’s subsidiary undertakings are reviewed 

and dividends paid up to Inchcape plc where it is appropriate to do so. 

144 

Inchcape plc Annual Report and Accounts 2020 

11  Intangible assets 

Cost 
At 1 January 2019 
Businesses acquired (see note 29) 
Businesses sold (see note 29) 
Additions 
Disposals 
Retirement of fully amortised assets not in use 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 1 January 2020 
Businesses acquired (see note 29) 
Additions 
Disposals 
Reclassifications 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 31 December 2020 

Accumulated amortisation and impairment 
At 1 January 2019 
Amortisation charge for the year 
Impairment charge for the year 
Business sold (see note 29) 
Disposals 
Retirement of fully amortised assets not in use 
Effect of foreign exchange rate changes 
At 1 January 2020 
Amortisation charge for the year 
Impairment charge for the year 
Disposals 
Reclassifications 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 31 December 2020 
Net book value at 31 December 2020 
Net book value at 31 December 2019 

 Goodwill 
£m  

 Distribution 
agreements 
£m  

 Computer 
software 
£m  

Other 
intangible 
assets 
£m 

634.2 
10.1 
(34.1) 
– 
– 
– 
(10.6) 
(5.5) 
594.1 
1.2 
– 
– 
– 
– 
(17.8) 
577.5 

(374.4) 
– 
– 
– 
– 
– 
(4.0) 
(378.4) 
– 
(97.5) 
– 
– 
– 
17.4 
(458.5) 
119.0 
215.7 

249.8 
33.2 
– 
– 
– 
– 
– 
(21.9) 
261.1 
14.2 
– 
– 
– 
– 
2.1 
277.4 

– 
– 
– 
– 
– 
– 
– 
– 
– 
(31.2) 
– 
– 
– 
0.4 
(30.8) 
246.6 
261.1 

214.1 
0.3 
(1.8) 
25.2 
(2.1) 
– 
– 
(3.7) 
232.0 
(0.1) 
20.5 
(2.0) 
1.9 
(0.4) 
(1.4) 
250.5 

(117.7) 
(16.0) 
(0.7) 
1.4 
1.0 
– 
1.1 
(130.9) 
(18.8) 
(17.8) 
1.4 
(1.8) 
0.3 
1.7 
(165.9) 
84.6 
101.1 

0.1 
– 
– 
– 
– 
(0.1) 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

(0.1) 
– 
– 
– 
– 
0.1 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

 Total  
£m 

1,098.2 
43.6 
(35.9) 
25.2 
(2.1) 
(0.1) 
(10.6) 
(31.1) 
1,087.2 
15.3 
20.5 
(2.0) 
1.9 
(0.4) 
(17.1) 
1,105.4 

(492.2) 
(16.0) 
(0.7) 
1.4 
1.0 
0.1 
(2.9) 
(509.3) 
(18.8) 
(146.5) 
1.4 
(1.8) 
0.3 
19.5 
(655.2) 
450.2 
577.9 

2020 

£m 

– 

– 

– 

2019 

£m 

36.3 

74.2 

110.5 

The asset impairments of £146.5m which arose due to the impact of COVID-19 and the subsequent temporary closure of operations 
across the Group’s many markets (2019 – £0.7m which arose following the disposal of businesses in Australia), are included within 
exceptional items (see note 2). Further details on the impairment of computer software are disclosed in note 12.  

At 31 December 2020, assets under construction total £26.9m (2019 – £28.0m). 

Goodwill and distribution agreements  
Goodwill acquired in a business combination has been allocated to the cash generating units (CGUs) or group of CGUs (hereafter 
collectively referred to as ‘CGU groups’) that are expected to benefit from the synergies associated with that business combination.  

Indefinite-life intangible assets, principally distribution agreements acquired in a business combination, are also allocated to the 
CGUs or CGU groups that are expected to benefit from the cash flows associated with the relevant agreements.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 145 

145 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

11  Intangible assets continued 
These CGU groups represent the lowest level within the Group at which the associated goodwill or indefinite-life intangible asset is 
monitored for management purposes. The carrying amount of goodwill and indefinite-life intangible assets has been allocated to 
CGU groups within the following reporting segments:  

Reporting segment 

CGU group 

UK and Europe Retail 
UK and Europe Distribution  Baltics – BMW 
Americas and Africa 
Distribution 

UK Retail 

APAC Distribution 

Americas – Daimler 
Americas – Hino/Subaru 
Americas – Suzuki 
Kenya 
Singapore 
Australia Retail 
Peugeot Citroën Australia 

Goodwill
2020
£m 

Distribution 
agreements
2020
£m 

Total
2020
£m 

Goodwill 
2019 
£m 

Distribution 
agreements
2019
£m

–
6.2
4.4
47.2
37.6
1.1
22.5
–
–
119.0

–
28.9
27.7
137.8
52.2
–
–
–
–
246.6

–
35.1
32.1
185.0
89.8
1.1
22.5
–
–
365.6

80.2 
5.8 
3.8 
45.7 
44.8 
1.2 
22.8 
9.6 
1.8 
215.7 

–
27.4
13.8
134.6
85.3
–
–
–
–
261.1

Total
2019
£m

80.2
33.2
17.6
180.3
130.1
1.2
22.8
9.6
1.8
476.8

In accordance with the Group’s accounting policy, goodwill and other indefinite-life intangible assets are tested at least annually 
for impairment and whenever events or circumstances indicate that the carrying amount may not be recoverable. Impairment tests 
were performed for all CGU groups during the year ended 31 December 2020. 

The recoverable amounts of all CGU groups were determined based on the higher of the fair value less costs to sell and value in 
use calculations. The recoverable amount is determined firstly through value in use calculations. Where this is insufficient to cover 
the carrying value of the relevant asset being tested, fair value less costs to sell is also determined. 

If the carrying amount of a CGU or CGU group exceeds its recoverable amount, an impairment loss is recognised and allocated 
between the assets of the unit to reduce the carrying amount. This allocation is initially applied to any site-based assets within a 
CGU based on the results of impairment testing performed over individual site CGUs and then to any indefinite-life intangible assets. 
If a further impairment charge still remains, then to the carrying amount of any goodwill allocated to the CGU or CGU group. 

The value in use calculations mainly use cash flow projections based on five-year financial forecasts prepared by management. 
The key assumptions for these forecasts are those relating to volumes, revenue, gross margins, overheads, the level of working 
capital required to support trading and capital expenditure. 

Forecast revenue is based on past experience and expectations for near-term growth in the relevant markets. Key assumptions 
used to determine revenue are expectations of market size, represented by Total Industry Volume (TIV), Units in Operation (UIO)  
and market share. Operating profits are forecast based on historical experience of gross and operating margins, adjusted for the 
impact of changes to product mix and cost-saving initiatives that had been implemented at the reporting date. Cash flows are 
forecast based on operating profit adjusted for the level of working capital required to support trading and capital expenditure. 

The assumptions used in the value in use calculations are based on past experience, recent trading and forecasts of operational 
performance in the relevant markets including the impact of COVID-19 and the UK trading arrangements with the European Union. 
They also reflect expectations about continuing relationships with key brand partners and the impact climate change may have on 
our operations. Whilst at this stage there is significant uncertainty regarding what the long-term impact of climate change initiatives 
may be on the markets in which we operate, the forecasts reflect our best estimate. 

For CGU groups in the Americas and Africa reporting segment, cash flows after the five-year period are extrapolated for a further 
five years using declining growth rates which reduces the year five growth rate down to the long-term growth rate appropriate for 
each CGU or CGU group, to better reflect the medium-term growth expectations for those markets. A terminal value calculation is 
used to estimate the cash flows after year 10 using these long-term growth rates. For all other markets, a terminal value calculation 
is used to estimate the cash flows after year five. 

Where applicable, the Group has adopted a probability weighted scenario approach for the discounted cash flows used in the 
impairment assessment. A range of expected outcomes was modelled including a base case, which reflected management’s best 
estimate of future performance, an optimistic case scenario incorporating a better than expected recovery from COVID-19 and a 
pessimistic scenario incorporating an extended closure period / lower recovery from COVID-19.  

Cash flows are discounted back to present value using a discount rate specific to each CGU. The discount rates used are 
calculated using the capital asset pricing model to derive a cost of equity which is then weighted with an estimated cost of debt 
and lease liabilities based on an optimal market gearing structure. The Group uses several inputs to calculate a range for each 
discount rate from which an absolute measure is determined for use in the value in use calculations. Key inputs include benchmark 
risk free rates, inflation differentials, equity risk premium, country risk premium and a risk adjustment (beta) calculated by reference 
to comparable companies with similar retail and distribution operations. Each CGU’s weighted average cost of capital is then 
adjusted to reflect the impact of tax in order to calculate an equivalent pre-tax discount rate. 

146 

146 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
Notes to the financial statements continued 

Reporting segment 

UK and Europe Retail 

CGU group 

UK Retail 

UK and Europe Distribution  Baltics – BMW 

Americas and Africa 

Americas – Daimler 

Distribution 

APAC Distribution 

Americas – Hino/Subaru 

Americas – Suzuki 

Kenya 

Singapore 

Australia Retail 

Peugeot Citroën Australia 

Distribution 

Goodwill

agreements

Distribution 

Goodwill 

agreements

2020

£m 

–

6.2

4.4

47.2

37.6

1.1

22.5

–

–

2020

£m 

–

28.9

27.7

137.8

52.2

–

–

–

–

Total

2020

£m 

–

35.1

32.1

185.0

89.8

1.1

22.5

–

–

2019 

£m 

80.2 

5.8 

3.8 

45.7 

44.8 

1.2 

22.8 

9.6 

1.8 

2019

£m

–

27.4

13.8

134.6

85.3

–

–

–

–

Total

2019

£m

80.2

33.2

17.6

180.3

130.1

1.2

22.8

9.6

1.8

119.0

246.6

365.6

215.7 

261.1

476.8

In accordance with the Group’s accounting policy, goodwill and other indefinite-life intangible assets are tested at least annually 

for impairment and whenever events or circumstances indicate that the carrying amount may not be recoverable. Impairment tests 

were performed for all CGU groups during the year ended 31 December 2020. 

The recoverable amounts of all CGU groups were determined based on the higher of the fair value less costs to sell and value in 

use calculations. The recoverable amount is determined firstly through value in use calculations. Where this is insufficient to cover 

the carrying value of the relevant asset being tested, fair value less costs to sell is also determined. 

If the carrying amount of a CGU or CGU group exceeds its recoverable amount, an impairment loss is recognised and allocated 

between the assets of the unit to reduce the carrying amount. This allocation is initially applied to any site-based assets within a 

CGU based on the results of impairment testing performed over individual site CGUs and then to any indefinite-life intangible assets. 

If a further impairment charge still remains, then to the carrying amount of any goodwill allocated to the CGU or CGU group. 

The value in use calculations mainly use cash flow projections based on five-year financial forecasts prepared by management. 

The key assumptions for these forecasts are those relating to volumes, revenue, gross margins, overheads, the level of working 

capital required to support trading and capital expenditure. 

Forecast revenue is based on past experience and expectations for near-term growth in the relevant markets. Key assumptions 

used to determine revenue are expectations of market size, represented by Total Industry Volume (TIV), Units in Operation (UIO)  

and market share. Operating profits are forecast based on historical experience of gross and operating margins, adjusted for the 

impact of changes to product mix and cost-saving initiatives that had been implemented at the reporting date. Cash flows are 

forecast based on operating profit adjusted for the level of working capital required to support trading and capital expenditure. 

The assumptions used in the value in use calculations are based on past experience, recent trading and forecasts of operational 

performance in the relevant markets including the impact of COVID-19 and the UK trading arrangements with the European Union. 

They also reflect expectations about continuing relationships with key brand partners and the impact climate change may have on 

our operations. Whilst at this stage there is significant uncertainty regarding what the long-term impact of climate change initiatives 

may be on the markets in which we operate, the forecasts reflect our best estimate. 

For CGU groups in the Americas and Africa reporting segment, cash flows after the five-year period are extrapolated for a further 

five years using declining growth rates which reduces the year five growth rate down to the long-term growth rate appropriate for 

each CGU or CGU group, to better reflect the medium-term growth expectations for those markets. A terminal value calculation is 

used to estimate the cash flows after year 10 using these long-term growth rates. For all other markets, a terminal value calculation 

is used to estimate the cash flows after year five. 

Where applicable, the Group has adopted a probability weighted scenario approach for the discounted cash flows used in the 

impairment assessment. A range of expected outcomes was modelled including a base case, which reflected management’s best 

estimate of future performance, an optimistic case scenario incorporating a better than expected recovery from COVID-19 and a 

pessimistic scenario incorporating an extended closure period / lower recovery from COVID-19.  

Cash flows are discounted back to present value using a discount rate specific to each CGU. The discount rates used are 

calculated using the capital asset pricing model to derive a cost of equity which is then weighted with an estimated cost of debt 

and lease liabilities based on an optimal market gearing structure. The Group uses several inputs to calculate a range for each 

discount rate from which an absolute measure is determined for use in the value in use calculations. Key inputs include benchmark 

risk free rates, inflation differentials, equity risk premium, country risk premium and a risk adjustment (beta) calculated by reference 

to comparable companies with similar retail and distribution operations. Each CGU’s weighted average cost of capital is then 

adjusted to reflect the impact of tax in order to calculate an equivalent pre-tax discount rate. 

146 

Inchcape plc Annual Report and Accounts 2020 

11  Intangible assets continued 

These CGU groups represent the lowest level within the Group at which the associated goodwill or indefinite-life intangible asset is 

monitored for management purposes. The carrying amount of goodwill and indefinite-life intangible assets has been allocated to 

CGU groups within the following reporting segments:  

11  Intangible assets continued 
Key assumptions used 
Pre-tax discount rates and long-term discount rates used in the value in use calculations for each of the Group’s CGUs are  
shown below: 

Goodwill: 

2020 

UK Retail 

Baltics 

Americas – 
Daimler 

Americas – 
Hino/Subaru 

Americas – 
Suzuki 

Kenya 

Singapore 

Pre-tax discount rate (%) 
Long-term growth rate (%) 

7.8 
2.0 

6.4
2.1

12.8
2.7

9.8
2.7

12.2
2.6

13.5 
5.0 

7.2 
1.5 

2019 

Pre-tax discount rate (%) 
Long-term growth rate (%) 

UK Retail 

Baltics

Americas – 
Daimler1

Americas – 
Hino/Subaru

Americas - 
Suzuki 

8.8 
2.0 

9.1
2.0

n/a
n/a

12.8
2.5

13.3
2.5

Kenya 

Singapore 

17.3 
2.5 

8.9 
2.01 

1.  Due to the proximity of the acquisition of the Autolider business being immediately prior to the reporting date, no impairment test was carried out. 

Australia 
Retail 

10.3
2.0

Australia 
Retail

10.2
2.0

Peugeot 
Citroën 
Australia 

10.3
2.0

Peugeot 
Citroën 
Australia

10.2
2.0

Indefinite-life intangible assets: 

2020 

Pre-tax discount rate (%) 
Long-term growth rate (%) 

2019 

Pre-tax discount rate (%) 
Long-term growth rate (%) 

Baltics – 
BMW 

Americas – 
Daimler 

Americas –  
Hino 

Americas – 
Subaru 

Americas – 
Suzuki 

6.3
2.1

12.8
2.7

12.1 
2.9 

9.7
2.7

12.2
2.6

Baltics – 
BMW

Americas – 
Daimler1

Americas –  
Hino 

Americas – 
Subaru

Americas – 
Suzuki

9.1
2.0

n/a
n/a

12.9 
2.5 

12.7
2.5

13.3
2.5

1.  Due to the proximity of the acquisition of the Autolider business being immediately prior to the reporting date, no impairment test was carried out. 

Impairment 
Central America 
The Group acquired the Suzuki focused Distribution businesses in Costa Rica and Panama in 2018 with the aim of establishing a 
presence in markets with structural growth potential. Since acquisition, prior to the impact of COVID-19, the TIV in both markets had 
declined by an average of 19% based on externally available data. In the period to 30 June 20, the impact of COVID-19 contributed 
to a further steep decline in TIV and the impairment assessment carried out indicated a low headroom. As a result, sensitivity 
disclosures were included in the 2020 interim financial statement relating to the key assumptions included in the model. 

The current ongoing situation with respect to the spread of COVID-19 in Central America has continued to cause uncertainty 
regarding the impact of the pandemic on the region. As the situation deteriorated, both markets, particularly Costa Rica, were late 
into lockdown and the two markets have some of the highest numbers of confirmed cases of COVID-19 in the region. Management 
have updated the impairment assessment, with revised revenue forecasts based on historical market growth in the region and 
average market share achieved for the Suzuki brand. Margin assumptions were aligned to those achieved by the business in  
prior years.  

The recoverable value of the CGU was determined based on value in use calculations, consistent with the approach used as at  
both 31 December 2019 and 30 June 2020. Cash flows were discounted back to present value using a pre-tax discount rate of 12.2% 
(2019 – 13.3%) and resulted in the impairment of the goodwill balance of £6.2m and an impairment of the distribution agreement  
of £31.2m.  

As at 31 December 2020, the recoverable amount of the CGU was £146.5m. The cash flows used within the impairment model are 
based on assumptions which are sources of estimation uncertainty and small movements in these assumptions could lead to a 
further impairment. Management have performed sensitivity analysis on the key assumptions in the impairment model using 
reasonably possible changes in these key assumptions. 

Revenue CAGR (%) 
Pre-tax discount rate (%) 
Average gross margin (%) 
Long-term growth rate (%) 

Increase /
(decrease) in 
assumption 

Effect on 
value in use 
calculation
£m 

(1.0)
1.0
(0.5)
(0.5)

(30.7)
(16.7)
(11.4)
(7.1)

Inchcape plc Annual Report and Accounts 2020 

147 

Inchcape Annual Report and Accounts 2020 147 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

11  Intangible assets continued 
In addition to the above, management has performed a sensitivity analysis in relation to the potential impact of climate change on 
the value in use model, which we expect to manifest itself primarily in an accelerated adoption of electric vehicles in the market. 
The scenario modelled reflected an increase to 30% electric vehicles penetration in the market over the period 2030 to 2040 and a 
100bps change in market share while holding all other assumptions constant. Under this scenario, the impact on the value in use 
model would be c£6m. 

UK Retail  
In 2019, the UK New car market declined by a further 2.4% (source: SMMT) broadly in line with previous forecasts and the UK Retail 
business made meaningful progress in reshaping its Retail footprint through the selective sale of less productive UK Retail sites. In 
light of the reduction in the UK Retail footprint, the Board revisited its short and medium-term forecast for the UK Retail CGU group 
and updated the value in use calculations. The results of the impairment review indicated that the value in use calculation 
exceeded the carrying value of the assets attributable to the UK Retail CGU group by c £70m as at 31 December 2019. 

The UK Retail business was materially impacted by the COVID-19 pandemic with sites closed at the end of March and only 
reopening again in June. The Group continued to reshape its Retail footprint through further disposals against a backdrop of an 
uncertain outlook and forecasts for the business were updated for the goodwill impairment assessment carried out in the period to 
30 June 2020. The cash flows used for impairment testing were based on the latest short-term forecasts for the business, covering 
a two-year period, and took into account historical performance and knowledge of the current market, including the expected 
volume and gross margin impact from COVID-19. Cash flows beyond the forecast initial period were extrapolated using externally 
sourced volume projections. Margin assumptions were largely aligned to the prior year impairment exercise and our expectation  
of future performance, again supported by historical performance and current market data available.  

Cash flows were discounted back to present value using a pre-tax risk discount rate of 7.8% (2019 – 8.8%). The results of the 
impairment review carried out indicated that the estimated recoverable value was now less than the carrying value of the assets 
attributable to the UK Retail CGU group and an impairment charge of £80.2m was recognised, fully impairing the remaining 
goodwill attributable to the UK Retail CGU group. 

Australia Retail and Peugeot Citroën Australia 
In the period to 30 June 2020, the impact of COVID-19 on the Australian economy has been severe and the country entered its first 
recession in 29 years in the period. The Retail business, having undertaken significant restructuring through the disposal of selective 
Retail operations that completed in February 2020, had expected to see an improvement in performance in 2020. The Peugeot 
Citroën Distribution business was initially expected to deliver an improvement in performance in 2020 in light of recent changes to 
operations within the country. However, the impact of COVID-19 materially affected both businesses, with a decline in performance 
expected over the forecast period, due to a reduction in New car sales leading to a decline in the car parc which, in turn, impacts 
higher margin aftersales. 

The recoverable value of the two CGUs was determined based on value in use calculations, consistent with the approach used as 
at 31 December 2019. Cash flows were discounted back to present value using a pre-tax discount rate of 10.3% (2019 – 10.2%) and 
resulted in the full impairment of the goodwill balance of £11.1m attributable to these two CGUs.  

Other CGUs 
The Group’s value in use calculations are sensitive to a change in the key assumptions used. However, except for the cash 
generating unit represented by the Daimler business in Americas, a reasonably possible change in a key assumption will not cause 
a material impairment of goodwill or indefinite-life intangible assets in any of the CGU groups. 

The recoverable amount of Americas – Daimler is estimated to exceed the carrying amount of the CGU at 31 December 2020 by 
£12.0m. Due to the impact of COVID-19, the level of headroom for the cash generating unit represented by the Daimler business in 
the Americas is considered low. As such, management have performed sensitivity analysis on the key assumptions in the models 
using reasonably possible changes in key assumptions to determine what change is required that would cause the carrying 
amount to exceed the recoverable amount calculated in the model. 

The table below shows by how much key assumptions would have to change in order for the recoverable amount of this CGU to 
equal its carrying amount, while holding all other assumptions constant: 

Revenue CAGR (%) 
Pre-tax discount rate (%) 
Average gross margin (%) 

Increase /
(decrease) in 
assumption 

(0.7)
1.8
(0.5)

The Directors and management have considered and assessed reasonably possible changes for other key assumptions and have 
not identified any instances that could cause the carrying amount of the Americas – Daimler CGU to exceed its recoverable amount.  

148 

148 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
Notes to the financial statements continued 

11  Intangible assets continued 

In addition to the above, management has performed a sensitivity analysis in relation to the potential impact of climate change on 

the value-in-use model, which we expect to manifest itself primarily in an accelerated adoption of electric vehicles in the market. 

The scenario modelled reflected an increase to 30% electric vehicles penetration in the market over the period 2030 to 2040 and a 

100bps change in market share while holding all other assumptions constant. Under this scenario, the impact on the value-in-use 

model would be c£6m. 

UK Retail  

In 2019, the UK New car market declined by a further 2.4% (source: SMMT) broadly in line with previous forecasts and the UK Retail 

business made meaningful progress in reshaping its Retail footprint through the selective sale of less productive UK Retail sites. In 

light of the reduction in the UK Retail footprint, the Board revisited its short and medium-term forecast for the UK Retail CGU group 

and updated the value in use calculations. The results of the impairment review indicated that the value in use calculation 

exceeded the carrying value of the assets attributable to the UK Retail CGU group by c £70m as at 31 December 2019. 

The UK Retail business was materially impacted by the COVID-19 pandemic with sites closed at the end of March and only 

reopening again in June. The Group continued to reshape its Retail footprint through further disposals against a backdrop of an 

uncertain outlook and forecasts for the business were updated for the goodwill impairment assessment carried out in the period to 

30 June 2020. The cash flows used for impairment testing were based on the latest short-term forecasts for the business, covering 

a two-year period, and took into account historical performance and knowledge of the current market, including the expected 

volume and gross margin impact from COVID-19. Cash flows beyond the forecast initial period were extrapolated using externally 

sourced volume projections. Margin assumptions were largely aligned to the prior year impairment exercise and our expectation  

of future performance, again supported by historical performance and current market data available.  

Cash flows were discounted back to present value using a pre-tax risk discount rate of 7.8% (2019 – 8.8%). The results of the 

impairment review carried out indicated that the estimated recoverable value was now less than the carrying value of the assets 

attributable to the UK Retail CGU group and an impairment charge of £80.2m was recognised, fully impairing the remaining 

goodwill attributable to the UK Retail CGU group. 

Australia Retail and Peugeot Citroën Australia 

In the period to 30 June 2020, the impact of COVID-19 on the Australian economy has been severe and the country entered its first 

recession in 29 years in the period. The Retail business, having undertaken significant restructuring through the disposal of selective 

Retail operations that completed in February 2020, had expected to see an improvement in performance in 2020. The Peugeot 

Citroën Distribution business was initially expected to deliver an improvement in performance in 2020 in light of recent changes to 

operations within the country. However, the impact of COVID-19 materially affected both businesses, with a decline in performance 

expected over the forecast period, due to a reduction in New car sales leading to a decline in the car parc which, in turn, impacts 

higher margin aftersales. 

The recoverable value of the two CGUs was determined based on value-in-use calculations, consistent with the approach used as 

at 31 December 2019. Cash flows were discounted back to present value using a pre-tax discount rate of 10.3% (2019 – 10.2%) and 

resulted in the full impairment of the goodwill balance of £11.1m attributable to these two CGUs.  

Other CGUs 

The Group’s value in use calculations are sensitive to a change in the key assumptions used. However, except for the cash 

generating unit represented by the Daimler business in Americas, a reasonably possible change in a key assumption will not cause 

a material impairment of goodwill or indefinite-life intangible assets in any of the CGU groups. 

The recoverable amount of Americas – Daimler is estimated to exceed the carrying amount of the CGU at 31 December 2020 by 

£12.0m. Due to the impact of COVID-19, the level of headroom for the cash generating unit represented by the Daimler business in 

the Americas is considered low. As such, management have performed sensitivity analysis on the key assumptions in the models 

using reasonably possible changes in key assumptions to determine what change is required that would cause the carrying 

amount to exceed the recoverable amount calculated in the model. 

The table below shows by how much key assumptions would have to change in order for the recoverable amount of this CGU to 

equal its carrying amount, while holding all other assumptions constant: 

Revenue CAGR (%) 

Pre-tax discount rate (%) 

Average gross margin (%) 

The Directors and management have considered and assessed reasonably possible changes for other key assumptions and have 

not identified any instances that could cause the carrying amount of the Americas – Daimler CGU to exceed its recoverable amount.  

Increase / 

(decrease) in 

assumption  

(0.7) 

1.8 

(0.5) 

148 

Inchcape plc Annual Report and Accounts 2020 

12  Property, plant and equipment 

Cost 
At 1 January 2019 
Businesses acquired (see note 29) 
Businesses sold (see note 29) 
Additions 
Disposals 
Transferred to/from inventory 
Other1 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 1 January 2020 
Businesses acquired (see note 29) 
Businesses sold (see note 29) 
Additions 
Disposals 
Reclassifications 
Transferred to/from inventory 
Retirement of fully depreciated assets 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 31 December 2020 

Accumulated depreciation and impairment 
At 1 January 2019 
Businesses sold (see note 29) 
Depreciation charge for the year 
Impairment charge for the year 
Disposals 
Transferred to/from inventory 
Other1 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 1 January 2020 
Businesses sold (see note 29) 
Depreciation charge for the year 
Impairment charge for the year 
Disposals 
Reclassifications 
Transferred to/from inventory 
Retirement of fully depreciated assets 
Reclassified to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 31 December 2020 
Net book value at 31 December 2020 
Net book value at 31 December 2019 

Plant, 
machinery 
and 
equipment 
£m 

Land and 
buildings 
£m 

 887.1  
7.5 
(72.5) 
21.9 
(14.0) 
– 
– 
(53.5) 
(13.3) 
763.2 
0.3 
(29.8) 
13.9 
(5.5) 
(0.4) 
– 
– 
(0.6) 
(19.7) 
721.4 

 (202.3) 
15.2 
(18.1) 
(4.8) 
7.0 
– 
– 
23.9 
4.7 
(174.4) 
0.6 
(20.1) 
(33.1) 
2.4 
– 
– 
– 
– 
3.1 
(221.5) 
499.9 
588.8 

 258.1  
2.5 
(10.4) 
21.4 
(12.4) 
0.1 
18.7 
(5.0) 
(7.9) 
265.1 
(0.2) 
(5.3) 
13.6 
(18.8) 
(1.4) 
4.4 
(1.0) 
(4.2) 
(4.7) 
247.5 

 (167.8) 
6.7 
(24.5) 
– 
7.8 
0.3 
(18.7) 
4.4 
4.7 
(187.1) 
1.8 
(15.8) 
(9.6) 
14.3 
1.7 
(2.4) 
1.0 
3.5 
2.8 
(189.8) 
57.7 
78.0 

Subtotal 
£m 

 1,145.2  
10.0 
(82.9) 
43.3 
(26.4) 
0.1 
18.7 
(58.5) 
(21.2) 
1,028.3 
0.1 
(35.1) 
27.5 
(24.3) 
(1.8) 
4.4 
(1.0) 
(4.8) 
(24.4) 
968.9 

(370.1) 
21.9 
(42.6) 
(4.8) 
14.8 
0.3 
(18.7) 
28.3 
9.4 
(361.5) 
2.4 
(35.9) 
(42.7) 
16.7 
1.7 
(2.4) 
1.0 
3.5 
5.9 
(411.3) 
557.6 
666.8 

Interest 
in leased 
vehicles 
£m 

 63.8  
0.2 
(8.7) 
9.1 
(0.1) 
(23.0) 
– 
– 
(1.9) 
39.4 
(0.1) 
– 
3.1 
– 
(0.1) 
(22.7) 
– 
– 
(0.2) 
19.4 

 (17.2) 
3.7 
(6.9) 
– 
– 
8.8 
– 
– 
0.5 
(11.1) 
– 
(4.1) 
– 
– 
0.1 
7.9 
– 
– 
– 
(7.2) 
12.2 
28.3 

Total 
£m 

 1,209.0  
10.2 
(91.6) 
52.4 
(26.5) 
(22.9) 
18.7 
(58.5) 
(23.1) 
1,067.7 
– 
(35.1) 
30.6 
(24.3) 
(1.9) 
(18.3) 
(1.0) 
(4.8) 
(24.6) 
988.3 

 (387.3) 
25.6 
(49.5) 
(4.8) 
14.8 
9.1 
(18.7) 
28.3 
9.9 
(372.6) 
2.4 
(40.0) 
(42.7) 
16.7 
1.8 
5.5 
1.0 
3.5 
5.9 
(418.5) 
569.8 
695.1 

1.  This represents a correction of a historic adjustment to cost and accumulated depreciation of acquired plant, machinery and equipment. It has no net impact on net book 

value at any balance sheet date presented. 

The asset impairments of £42.7m, which arose due to the impact of COVID-19 and the subsequent temporary closure of operations 
across the Group’s many markets (2019 – £4.8m in the UK and Australia as a result of the Retail disposals in those markets), are 
included within exceptional items (see note 2).  

Certain subsidiaries have an obligation to repurchase, at a guaranteed residual value, vehicles which have been legally sold for 
leasing contracts. These assets are included in ‘interest in leased vehicles’ in the table above.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 149 

149 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

12  Property, plant and equipment continued 
The book value of land and buildings is analysed between: 

Freehold 
Leasehold with over 50 years unexpired 
Short leasehold 

2020 
£m 

376.0 
18.9 
105.0 
499.9 

2019 
£m 

423.5 
45.1 
120.2 
588.8 

Land and buildings include properties with a net book value of £6.1m (2019 – £9.7m) that are let to third parties on a short-term basis. 

Borrowing costs of £nil were capitalised during the year (2019 – £0.1m). 

Impairment of computer software, property, plant and equipment and right-of-use assets  
Computer software, property, plant and equipment and right-of-use assets are reviewed for impairment if events or circumstances 
indicate that the carrying value may not be recoverable. When an impairment review is carried out, the recoverable value is 
determined based on the higher of value in use calculations, which require estimates to be made of future cash flows, or fair value 
less costs of disposal. In light of the COVID-19 pandemic, impairment triggers were identified in a number of markets and impairment 
reviews were performed where appropriate. The approach to test computer software, property, plant and equipment and right-of-use 
assets for impairment was consistent with the approach used to test goodwill and other indefinite-life intangible assets. 

The value in use calculations use cash flow projections based on five-year financial forecasts prepared by management. The key 
assumptions for these forecasts are those relating to volumes, revenue, gross margins, overheads, the level of working capital 
required to support trading and capital expenditure. Where the value in use calculations did not support the carrying value of an 
asset, an estimate for fair value less costs of disposal was determined by obtaining property valuations for the relevant locations. 

The results of the testing indicated that impairment charges totalling £93.5m were required against site and other assets, principally 
in relation to Retail businesses in the UK, Australia and Russia. 

Computer software 
Property, plant and equipment 
Right-of-use assets 
At 31 December  

2020  
£m 

17.8 
42.7 
33.0 
93.5 

2019  
£m  

0.7 
4.8 
8.7 
14.2 

The cash flows used within the site-based asset impairment models for the UK, Australia and Russia CGUs are based on assumptions 
where small movements in the assumptions could lead to further impairments. As such, management have performed sensitivity 
analysis on the key assumptions in the models using reasonably possible changes in key assumptions to determine what change  
is required that would cause the carrying amount to exceed the recoverable amount calculated in the model. In other CGUs, 
management have considered and assessed reasonably possible changes for other key assumptions and have not identified any 
instances that could cause a significant increase in the impairment charge. 

Pre-tax discount rate (%) 
Long-term growth rate (%) 

2020  
£m 

Increase / 
(decrease) in 
assumption  

UK 

Australia 

Russia 

0.5 
(0.5) 

5.8 
4.2 

0.1 
0.5 

1.7 
0.6 

The impairment charge in relation to computer software includes a charge in respect of an omni-channel digital solution. The 
Group initiated a programme to develop an omni-channel digital solution in late 2018, with the aim of implementing the solution  
in various markets and franchises across the globe. In response to the COVID-19 pandemic, we have revisited the solution, its 
associated technology and the way in which the solution will be delivered. As a result of this review, an alternative solution has  
been identified that can be delivered quicker and to more markets to meet the changing needs of consumers. However, certain 
developments will no longer be used or will need to be re-worked, resulting in an impairment charge of £8.6m. The remaining 
carrying value recognised within computer software at 31 December 2020 is £10.1m. 

150 

150 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
Notes to the financial statements continued 

12  Property, plant and equipment continued 

The book value of land and buildings is analysed between: 

Freehold 

Short leasehold 

Leasehold with over 50 years unexpired 

2020 

£m 

376.0 

18.9 

105.0 

499.9 

2019 

£m 

423.5 

45.1 

120.2 

588.8 

2020  

£m 

17.8 

42.7 

33.0 

93.5 

2019  

£m  

0.7 

4.8 

8.7 

14.2 

2020  

£m 

Land and buildings include properties with a net book value of £6.1m (2019 – £9.7m) that are let to third parties on a short-term basis. 

Borrowing costs of £nil were capitalised during the year (2019 – £0.1m). 

Impairment of computer software, property, plant and equipment and right-of-use assets  

Computer software, property, plant and equipment and right-of-use assets are reviewed for impairment if events or circumstances 

indicate that the carrying value may not be recoverable. When an impairment review is carried out, the recoverable value is 

determined based on the higher of value in use calculations, which require estimates to be made of future cash flows, or fair value 

less costs of disposal. In light of the COVID-19 pandemic, impairment triggers were identified in a number of markets and impairment 

reviews were performed where appropriate. The approach to test computer software, property, plant and equipment and right-of-use 

assets for impairment was consistent with the approach used to test goodwill and other indefinite-life intangible assets. 

The value in use calculations use cash flow projections based on five-year financial forecasts prepared by management. The key 

assumptions for these forecasts are those relating to volumes, revenue, gross margins, overheads, the level of working capital 

required to support trading and capital expenditure. Where the value in use calculations did not support the carrying value of an 

asset, an estimate for fair value less costs of disposal was determined by obtaining property valuations for the relevant locations. 

The results of the testing indicated that impairment charges totalling £93.5m were required against site and other assets, principally 

in relation to Retail businesses in the UK, Australia and Russia. 

Computer software 

Property, plant and equipment 

Right-of-use assets 

At 31 December  

The cash flows used within the site-based asset impairment models for the UK, Australia and Russia CGUs are based on assumptions 

where small movements in the assumptions could lead to further impairments. As such, management have performed sensitivity 

analysis on the key assumptions in the models using reasonably possible changes in key assumptions to determine what change  

is required that would cause the carrying amount to exceed the recoverable amount calculated in the model. In other CGUs, 

management have considered and assessed reasonably possible changes for other key assumptions and have not identified any 

instances that could cause a significant increase in the impairment charge. 

Pre-tax discount rate (%) 

Long-term growth rate (%) 

The impairment charge in relation to computer software includes a charge in respect of an omni-channel digital solution. The 

Group initiated a programme to develop an omni-channel digital solution in late 2018, with the aim of implementing the solution  

in various markets and franchises across the globe. In response to the COVID-19 pandemic, we have revisited the solution, its 

associated technology and the way in which the solution will be delivered. As a result of this review, an alternative solution has  

been identified that can be delivered quicker and to more markets to meet the changing needs of consumers. However, certain 

developments will no longer be used or will need to be re-worked, resulting in an impairment charge of £8.6m. The remaining 

carrying value recognised within computer software at 31 December 2020 is £10.1m. 

Increase / 

(decrease) in 

assumption  

UK 

Australia 

Russia 

0.5 

(0.5) 

5.8 

4.2 

0.1 

0.5 

1.7 

0.6 

150 

Inchcape plc Annual Report and Accounts 2020 

13  Right-of-use assets and lease liabilities 
a.  Amounts recognised in the balance sheet 

Cost 
At 1 January 2019 
Businesses acquired (see note 29) 
Businesses sold (see note 29) 
Additions 
Derecognition 
Transferred to assets held for sale  
Remeasurement 
Effect of foreign exchange rate changes 
At 1 January 2020 
Businesses acquired (see note 29) 
Additions 
Lease payments at or before commencement date 
Derecognition 
Transferred to assets held for sale (see note 20) 
Remeasurement 
Effect of foreign exchange rate changes 
At 31 December 2020 

Accumulated depreciation and impairment 
At 1 January 2019 
Businesses sold (see note 29) 
Depreciation charge for the year 
Derecognition 
Impairment charge for the year 
Transferred to assets held for sale  
Effect of foreign exchange rate changes 
At 1 January 2020 
Depreciation charge for the year 
Derecognition 
Impairment charge for the year 
Transferred to assets held for sale (see note 20) 
Effect of foreign exchange rate changes 
At 31 December 2020 
Net book value at 31 December 2020 
Net book value at 31 December 2019 

Land and 
buildings 
£m 

Other 
£m 

Total 
£m 

 678.9  
11.7 
(48.3) 
25.8 
(48.1) 
(42.6) 
8.8 
(20.2) 
566.0 
1.1 
21.8 
0.3 
(20.1) 
(4.1) 
15.2 
2.1 
582.3 

 (265.8) 
12.0 
(64.9) 
44.4 
(8.7) 
19.4 
9.0 
(254.6) 
(53.1) 
15.3 
(33.3) 
2.1 
(2.9) 
(326.5) 
255.8 
311.4 

 4.6  
–  
–  
0.5 
–  
–  
0.6 
(0.2) 
5.5 
– 
0.8 
– 
(2.0) 
– 
– 
– 
4.3 

 (2.5) 
– 
(1.4) 
0.1 
–  
–  
0.2 
(3.6) 
(1.1) 
2.0 
– 
– 
(0.1) 
(2.8) 
1.5 
1.9 

 683.5  
11.7 
(48.3) 
26.3 
(48.1) 
(42.6) 
9.4 
(20.4) 
571.5 
1.1 
22.6 
0.3 
(22.1) 
(4.1) 
15.2 
2.1 
586.6 

 (268.3) 
12.0 
(66.3) 
44.5 
(8.7) 
19.4 
9.2 
(258.2) 
(54.2) 
17.3 
(33.3) 
2.1 
(3.0) 
(329.3) 
257.3 
313.3 

Asset impairments total £33.3m, of which £33.0m arose due to the impact of COVID-19 and the subsequent temporary closure of 
operations across the Group’s many markets (2019 – £8.7m in Australia as a result of the Retail disposals in the market) and are 
included within exceptional items (see note 2). Further details on the impairment of right-of-use assets are disclosed in note 12. 

Remeasurements of £15.2m (2019 – £9.4m) were made to leases during the year, primarily in the UK, due to either a change in the 
lease term or a change in an index or rate applicable to the underlying lease.  

Lease liabilities 
Current 
Non-current 
At 31 December  

2020  
£m 

2019  
£m 

58.5 
274.3 
332.8 

56.8 
296.0 
352.8 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 151 

151 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

13  Right-of-use assets and lease liabilities continued 
b.  The Group’s leasing activities and how these are accounted for 

The Group leases various retail and other locations, primarily in the UK, Australia, Hong Kong, South America and Russia. Rental 
contracts are typically made for fixed periods of 2 to 25 years but may have extension options as described below. Lease terms are 
negotiated on an individual basis and contain a wide range of different terms and conditions.  

Lease liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of 
the following lease payments: 

– fixed payments (including in-substance fixed payments), less any lease incentives receivable; 

– variable lease payments that are based on an index or a rate, initially measured using the index or rate as at the 

commencement date; 

– amounts expected to be payable by the Group under residual value guarantees; 

– the exercise price of a purchase option if the Group is reasonably certain to exercise that option; and 

– payments of penalties for terminating the lease, if the lease term reflects the Group exercising that option. 

Lease payments to be made under reasonably certain extension options are also included in the measurement of the liability. 

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be readily determined, which is 
generally the case for leases in the Group, the lessee’s incremental borrowing rate is used, being the rate that the individual lessee 
would have to pay to borrow the funds necessary to obtain an asset of similar value to the right-of-use asset in a similar economic 
environment with similar terms, security and conditions. 

To determine the incremental borrowing rate, the Group: 

– uses a build-up approach that starts with a risk-free interest rate by market and currency;  

– applies a credit risk, based on yields of comparable entities, to the determined risk-free interest rate by market; and 

– where applicable, makes adjustments specific to the lease, e.g. term, country, currency and security. 

Lease liabilities are re-measured when there is a change in future lease payments arising from a change in an index or rate, if there 
is a change in the estimate of the amount expected to be payable under a residual value guarantee, or if there is a change in the 
assessment of whether a purchase, lease-term extension or termination option will be exercised. When lease liabilities are re-
measured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset or recorded in profit or 
loss if the carrying amount of the right-of-use asset has been reduced to zero. 

Lease payments are allocated between principal and finance cost. The finance cost is charged to profit or loss over the lease 
period to produce a constant periodic rate of interest on the remaining balance of the liability for each period. 

Right-of-use assets are recognised at the commencement date of the lease. Right-of-use assets comprising mainly land and 
buildings are measured at cost less accumulated depreciation and impairment losses. The costs include the amount of the initial 
measurement of the lease liability, any lease payments made at or before the commencement date less lease incentives received, 
any direct costs and an estimate of dismantling costs. The carrying amount is further adjusted for any remeasurement of the lease 
liability. Depreciation is expensed to the income statement on a straight-line basis over the lease term. The lease term includes the 
noncancellable period of lease together with any extension or termination options that are reasonably certain to be exercised.  

Payments associated with short-term leases and all leases of low-value assets are recognised on a straight-line basis as an expense 
in profit or loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise largely small items of 
office equipment. 

152 

152 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
contracts are typically made for fixed periods of 2 to 25 years but may have extension options as described below. Lease terms are 

Amounts recognised in the statement of financial position in respect of joint ventures and associates are as follows: 

14  Investments in joint ventures and associates 
Details of the interests held by the Group in joint ventures and associates can be found in note 14 to the Inchcape Plc Company 
financial statements on pages 188 to 196.  

At 1 January 
Share of profit after tax of joint ventures and associates  
Disposals 
Effect of foreign exchange rate changes 
At 31 December  

Net assets of joint ventures and associates 

Current assets 
Total assets 
Current liabilities 
Total liabilities 
Net assets 

Results of joint ventures and associates 

Revenue 
Other income 
Profit before tax 
Tax 
(Loss) / profit after tax of joint ventures and associates  

Summarised financial information of joint ventures and associates 

Opening net assets at 1 January 
(Loss) / profit for the year 
Disposals 
Other comprehensive income / (loss) for the year 
Closing net assets at 31 December 

2020  
£m 

4.3 
– 
(2.0) 
0.1 
2.4 

2020  
£m 

5.3 
5.3 
(0.4) 
(0.4) 
4.9 

2020  
£m 

– 
– 
– 
(0.1) 
(0.1) 

2020 
£m 

8.7 
(0.1) 
(4.0) 
0.3 
4.9 

2019  
£m  

4.3 
0.3 
(0.1) 
(0.2) 
4.3 

2019  
£m 

9.1 
9.1 
(0.4) 
(0.4) 
8.7 

2019  
£m 

– 
0.6 
0.6 
– 
0.6 

2019 
£m 

8.6 
0.6 
(0.2) 
(0.3) 
8.7 

Carrying value of interest in joint ventures and associates 

2.4 

4.3 

During the year, the Group received £2.0m following the liquidation of Inchcape Financial Services Limited. 

As at 31 December 2020, no guarantees were provided in respect of joint ventures and associates’ borrowings (2019 – £nil). 

Notes to the financial statements continued 

13  Right-of-use assets and lease liabilities continued 

b.  The Group’s leasing activities and how these are accounted for 

The Group leases various retail and other locations, primarily in the UK, Australia, Hong Kong, South America and Russia. Rental 

negotiated on an individual basis and contain a wide range of different terms and conditions.  

Lease liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of 

the following lease payments: 

commencement date; 

– fixed payments (including in-substance fixed payments), less any lease incentives receivable; 

– variable lease payments that are based on an index or a rate, initially measured using the index or rate as at the 

– amounts expected to be payable by the Group under residual value guarantees; 

– the exercise price of a purchase option if the Group is reasonably certain to exercise that option; and 

– payments of penalties for terminating the lease, if the lease term reflects the Group exercising that option. 

Lease payments to be made under reasonably certain extension options are also included in the measurement of the liability. 

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be readily determined, which is 

generally the case for leases in the Group, the lessee’s incremental borrowing rate is used, being the rate that the individual lessee 

would have to pay to borrow the funds necessary to obtain an asset of similar value to the right-of-use asset in a similar economic 

environment with similar terms, security and conditions. 

To determine the incremental borrowing rate, the Group: 

– uses a build-up approach that starts with a risk-free interest rate by market and currency;  

– applies a credit risk, based on yields of comparable entities, to the determined risk-free interest rate by market; and 

– where applicable, makes adjustments specific to the lease, e.g. term, country, currency and security. 

Lease liabilities are re-measured when there is a change in future lease payments arising from a change in an index or rate, if there 

is a change in the estimate of the amount expected to be payable under a residual value guarantee, or if there is a change in the 

assessment of whether a purchase, lease-term extension or termination option will be exercised. When lease liabilities are re-

measured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset or recorded in profit or 

loss if the carrying amount of the right-of-use asset has been reduced to zero. 

Lease payments are allocated between principal and finance cost. The finance cost is charged to profit or loss over the lease 

period to produce a constant periodic rate of interest on the remaining balance of the liability for each period. 

Right-of-use assets are recognised at the commencement date of the lease. Right-of-use assets comprising mainly land and 

buildings are measured at cost less accumulated depreciation and impairment losses. The costs include the amount of the initial 

measurement of the lease liability, any lease payments made at or before the commencement date less lease incentives received, 

any direct costs and an estimate of dismantling costs. The carrying amount is further adjusted for any remeasurement of the lease 

liability. Depreciation is expensed to the income statement on a straight-line basis over the lease term. The lease term includes the 

noncancellable period of lease together with any extension or termination options that are reasonably certain to be exercised.  

Payments associated with short-term leases and all leases of low-value assets are recognised on a straight-line basis as an expense 

in profit or loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise largely small items of 

office equipment. 

152 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

153 

Inchcape Annual Report and Accounts 2020 153 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

15  Financial assets at fair value through other comprehensive income 

At 1 January  
Losses recognised in other comprehensive income 
Effect of foreign exchange rate changes 
At 31 December 

Analysed as: 

Current 
Non-current 

Assets held are analysed as follows: 

Equity securities 
Other 

2020  
£m 

7.1 
(2.7) 
(0.6) 
3.8 

2020  
£m 

0.2 
3.6 
3.8 

2020  
£m 

3.6 
0.2 
3.8 

2019  
£m 

7.4 
– 
(0.3) 
7.1 

2019  
£m 

0.2 
6.9 
7.1 

2019  
£m 

6.9 
0.2 
7.1 

‘Equity securities’ includes a 15% equity interest in Hino Motors Manufacturing Company SAS. 

‘Other’ includes debentures that are not subject to interest rates and do not have fixed maturity dates. They are valued by 
reference to traded market values. 

16  Trade and other receivables 

Trade receivables 
Less: allowance for expected credit losses 
Net trade receivables 
Prepayments 
Accrued income 
Other receivables 

Movements in the allowance for expected credit losses were as follows:  

At 1 January  
Charge for the year 
Amounts written off  
Unused amounts reversed 
Effect of foreign exchange rate changes 
At 31 December 

At 31 December, the analysis of trade receivables is as follows: 

2020 
 £m  

 208.0  
 (10.4) 
 197.6  
 54.4  
 41.1  
76.5  
 369.6  

Current   

2019 
 £m   

 329.0   
 (8.7)  
 320.3   
 55.8   
 62.1   
74.1   
 512.3   

2020 
 £m  

 10.8  
 –  
 10.8  
 8.0  
 1.2  
29.2 
 49.2  

2020 
 £m  

 (8.7) 
 (2.8) 
 0.6  
 0.4  
 0.1  
 (10.4) 

Non-current 

2019 
 £m  

 12.6  
 –  
 12.6  
 7.1  
 –  
19.0 
 38.7  

2019 
 £m 

(11.4) 
(2.0) 
1.1 
3.6 
– 
(8.7) 

2020 
2019 

Neither past 
due nor 
impaired 
£m 

 Past due but not impaired 

0 – 30 days 
£m 

30 – 90 days 
£m 

> 90 days 
£m 

Impaired 
£m 

118.3 
228.2 

 43.2  
53.9 

 20.0  
24.7 

 26.9  
26.1 

 10.4  
8.7 

Total 
£m 

218.8  
341.6 

Trade receivables are non-interest bearing and are generally on credit terms of 30 to 60 days. Trade receivables are only written off 
where there is no reasonable expectation of recovery.  

The concentration of credit risk with respect to trade receivables is very limited due to the Group’s broad customer base across a 
number of geographic regions and the default loss percentage incurred by the Group has customarily been low even if there have 
been significant changes in economic conditions experienced in markets in which the Group operates. As a consequence, the risk 
associated with trade receivable balances past due but not impaired is not expected to be significant and as such does not 
contribute to a significant allowance for expected credit losses of receivables being recognised.  

154 

154 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

15  Financial assets at fair value through other comprehensive income 

At 1 January  

Losses recognised in other comprehensive income 

Effect of foreign exchange rate changes 

At 31 December 

Analysed as: 

Current 

Non-current 

Equity securities 

Other 

Assets held are analysed as follows: 

reference to traded market values. 

16  Trade and other receivables 

Trade receivables 

Less: allowance for expected credit losses 

Net trade receivables 

Prepayments 

Accrued income 

Other receivables 

‘Equity securities’ includes a 15% equity interest in Hino Motors Manufacturing Company SAS. 

‘Other’ includes debentures that are not subject to interest rates and do not have fixed maturity dates. They are valued by 

2020  

£m 

7.1 

(2.7) 

(0.6) 

3.8 

2020  

£m 

0.2 

3.6 

3.8 

2020  

£m 

3.6 

0.2 

3.8 

2020 

 £m  

 10.8  

 –  

 10.8  

 8.0  

 1.2  

29.2 

 49.2  

2020 

 £m  

 (8.7) 

 (2.8) 

 0.6  

 0.4  

 0.1  

2019  

£m 

7.4 

– 

(0.3) 

7.1 

2019  

£m 

0.2 

6.9 

7.1 

2019  

£m 

6.9 

0.2 

7.1 

2019 

 £m  

 12.6  

 –  

 12.6  

 7.1  

 –  

19.0 

 38.7  

2019 

 £m 

(11.4) 

(2.0) 

1.1 

3.6 

– 

Non-current 

 (10.4) 

(8.7) 

2020 

 £m  

 208.0  

 (10.4) 

 197.6  

 54.4  

 41.1  

76.5  

Current   

2019 

 £m   

 329.0   

 (8.7)  

 320.3   

 55.8   

 62.1   

74.1   

 369.6  

 512.3   

Movements in the allowance for expected credit losses were as follows:  

At 1 January  

Charge for the year 

Amounts written off  

Unused amounts reversed 

Effect of foreign exchange rate changes 

At 31 December 

At 31 December, the analysis of trade receivables is as follows: 

2020 

2019 

Neither past 

due nor 

impaired 

£m 

118.3 

228.2 

Total 

£m 

218.8  

341.6 

 Past due but not impaired 

0 – 30 days 

30 – 90 days 

> 90 days 

Impaired 

£m 

 43.2  

53.9 

£m 

 20.0  

24.7 

£m 

 26.9  

26.1 

£m 

 10.4  

8.7 

Trade receivables are non-interest bearing and are generally on credit terms of 30 to 60 days. Trade receivables are only written off 

where there is no reasonable expectation of recovery.  

The concentration of credit risk with respect to trade receivables is very limited due to the Group’s broad customer base across a 

number of geographic regions and the default loss percentage incurred by the Group has customarily been low even if there have 

been significant changes in economic conditions experienced in markets in which the Group operates. As a consequence, the risk 

associated with trade receivable balances past due but not impaired is not expected to be significant and as such does not 

contribute to a significant allowance for expected credit losses of receivables being recognised.  

154 

Inchcape plc Annual Report and Accounts 2020 

16  Trade and other receivables continued 
Management considers the carrying amount of trade and other receivables to approximate to their fair value. Long-term 
receivables have been discounted where the time value of money is considered to be material.  

The allowance for expected credit losses for trade receivables and accrued income is based on an expected credit loss model that 
calculates the expected loss applicable to the receivable balance over its lifetime. For the Group, the simplified approach under 
IFRS 9 is applied to the majority, if not all, of trade receivables and accrued income. Under this approach, the provision required 
against receivables is calculated by considering the cash shortfall that would be incurred in various default scenarios for prescribed 
future periods. Default rates are calculated initially by Inchcape’s markets considering historical loss experience and applied to 
trade receivables within a provision matrix. The matrix approach allows application of different default rates to different groups of 
customers with similar characteristics. These groups will be determined by a number of factors including: the nature of the 
customer, the payment method selected and where relevant, the sector in which they operate. The characteristics used to 
determine the groupings of receivables are the factors that have the greatest impact on the likelihood of default. The rate of default 
increases once the balance is 30 days past due and subsequently in 30-day increments. 

17  Deferred tax 

Net deferred tax (liability) / asset  
At 1 January 2019 
Credited / (charged) to the 
consolidated income statement 
(Charged) / credited to equity and 
other comprehensive income  
Businesses acquired / disposed 
Effect of foreign exchange rate 
changes 
At 31 December 2019 
Credited / (charged) to the 
consolidated income statement 
(Charged) / credited to equity and 
other comprehensive income  
Businesses acquired / disposed 
Effect of foreign exchange rate 
changes 
At 31 December 2020 

Analysed as: 

Deferred tax assets 
Deferred tax liabilities 

Pension and 
other post-
retirement 
benefits 
£m 

Cash flow 
hedges 
£m 

Share-based 
payments 
£m 

Tax 
 losses 
£m 

Accelerated  
tax 
depreciation 
£m 

Provisions and 
other timing 
differences 
£m 

Distribution 
 agreements 
£m 

IFRS 16 
£m 

Total 
£m 

(14.4) 

(3.4) 

2.0 

11.1 

(4.8) 

12.7 

(73.1)  10.9  (59.0) 

– 

10.1 
(0.1) 

0.2 
(4.2) 

0.1 

7.0 
– 

(0.2) 
3.5 

(0.4) 

8.0 

0.6 

(2.3) 

– 

1.4 

7.4 

0.7 
– 

– 
2.3 

– 
(0.2) 

(0.6) 
18.3 

– 
(0.5) 

(0.3) 
(5.0) 

– 
(0.5) 

(1.0) 
8.9 

– 
(6.4) 

– 
(1.1) 

17.8 
(8.8) 

6.5 

4.2 
(0.4) 
(73.0)  10.8  (38.4) 

0.1 

– 

(1.5)  (2.8) 

11.7 

6.3 

11.0 

5.9 

30.7 

(2.8) 
– 

– 
(6.9) 

(1.7) 
– 

0.1 
1.9 

0.4 
– 

0.8 
– 

– 

(0.7) 
1.2  15.6 

– 
(0.3) 

0.9 
7.3 

0.3 
(0.2) 

0.8 
16.1 

– 
– 

– 
– 

(3.0) 
(0.5) 

(1.0) 

0.7 
0.6 
(63.0)  17.3  (10.5) 

2020 
 £m  

68.6 
(79.1) 
(10.5) 

2019 
 £m  

58.3 
(96.7) 
(38.4) 

Measured at relevant local statutory rates, the Group has an unrecognised deferred tax asset of £35m (2019 – £22m) relating to tax 
relief on trading losses. The unrecognised asset represents £167m (2019 – £108m) of losses which exist within legal entities where 
forecast taxable profits are not probable in the foreseeable future. 

The Group has unrecognised deferred tax assets of £30m (2019 – £25m) relating to capital losses. The asset represents £154m  
(2019 – £147m) of losses. The primary territory holding the losses is the UK. 

No deferred tax is recognised on unremitted earnings of overseas subsidiaries on the basis that the Group can control the timing  
of dividends. In addition, the majority of overseas reserves can now be repatriated to the UK with no tax cost. There are a small 
number of territories that do not qualify for this treatment. This principally relates to Ethiopia where dividend tax of £1.6m (2019 – 
£2.0m) is accrued based on current year after tax earnings. 

The net deferred tax asset on provisions and other timing differences is principally made up of a deferred tax liability on non-
qualifying property £9.9m (2019 – £11.4m) offset by deferred tax assets on trade related accounting provisions in the Group’s 
operating companies of £26.0m (2019 – £20.3m). 

The deferred tax liability on distribution agreements of £63.0m (2019 – £73.0m) has been recorded as a result of the business 
acquisitions since 2016. 

The deferred tax asset on tax trading losses of £15.6m (2019 – £18.3m) relates to territories and entities where future taxable profits 
are considered probable. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 155 

155 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

18  Inventories 

Raw materials and work in progress 
Finished goods and merchandise  

2020 
£m 

45.7 
1,170.5 
1,216.2 

2019 
£m 

33.2 
1,533.7 
1,566.9 

Vehicles held on consignment which are in substance assets of the Group amount to £159.2m (2019 – £167.2m). These have been 
included in ‘finished goods and merchandise’ with the corresponding liability included within ‘trade and other payables’. Payment 
becomes due when title passes to the Group, which is generally the earlier of a period of up to six months from delivery or the date 
of sale.  

An amount of £54.4m (2019 – £44.8m) has been provided against the gross cost of inventory at the year end. The cost of inventories 
recognised as an expense in the year is £5,656.1m (2019 – £7,504.9m). The write-down of inventory to net realisable value 
recognised as an expense during the year was £21.2m (2019 – £22.2m). All of these items have been included within ‘cost of sales’ 
in the consolidated income statement.  

19  Cash and cash equivalents 

Cash at bank and cash equivalents 
Short-term deposits 

2020 
 £m  

378.5 
102.7 
481.2 

2019 
 £m  

321.5 
101.5 
423.0 

Cash and cash equivalents are generally subject to floating interest rates determined by reference to short-term benchmark rates 
applicable in the relevant currency or market (primarily LIBOR or the local equivalent). At 31 December 2020, the weighted average 
floating rate was 0.28% (2019 – 0.42%). 

£81.2m (2019 – £88.0m) of cash and cash equivalents is held in Ethiopia where prior approval is required to transfer funds abroad, 
and currency may not be available locally to effect such transfers.  

At 31 December 2020, short-term deposits have a weighted average period to maturity of 15 days (2019 – 25 days). 

20  Assets and liabilities held for sale and disposal group 

Assets held for sale 
Assets directly associated with the disposal group  
Assets classified as held for sale and disposal group 
Liabilities directly associated with the disposal group 

1. Classification has been reassessed to conform to the current presentation. 

The assets and liabilities in the disposal group comprise the following: 

Goodwill 
Property, plant and equipment 
Right-of-use assets  
Cash and cash equivalents 
Trade and other receivables 
Inventories 
Other assets 
Assets directly associated with the disposal group 
Trade and other payables 
Lease liabilities 
Other liabilities 
Liabilities directly associated with the disposal group 

2020 
 £m  

7.5 
23.7 
31.2 
(7.7) 

2019 
£m 
(Restated)1 

10.4 
139.0 
149.4 
(106.1) 

2020 
 £m  

– 
5.4 
2.2 
1.2 
0.9 
13.7 
0.3 
23.7 
(5.1) 
(1.3) 
(1.3) 
(7.7) 

2019 
 £m  

7.6 
24.9 
22.9 
– 
– 
83.6 
– 
139.0 
(76.4) 
(29.7) 
–  
(106.1) 

Assets held for sale relate to surplus properties within the UK, Russia and Colombia which are actively marketed with a view to sale.  

The disposal groups relate to the assets and liabilities attributable to Retail centres in the UK and Belgium. These sites are expected 
to be disposed of during the next 12 months. 

156 

156 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
21  Trade and other payables 

Trade payables 
Payments received on account 
Vehicle funding agreements 
Other taxation and social security payable 
Accruals 
Deferred income 
Other payables 

2020 
 £m  

147.8  
 82.5  
 1,013.8  
 32.0  
 211.0  
78.3  
 44.9  
 1,610.3  

Current   

2019 
 £m  

 241.2   
 60.3   
 1,367.9   
 48.3   
 193.7   
 58.6   
 26.4   
 1,996.4   

  Non-current 

2020 
 £m  

 –  
 2.4  
 1.9  
 –  
 1.9  
 54.8  
 8.3  
69.3  

2019 
 £m  

 –  
 4.3  
 –  
 –  
 9.5  
 60.8  
 2.6  
 77.2  

The Group finances the purchase of New vehicles for sale and a portion of Used vehicle inventories using vehicle funding facilities 
provided by various lenders including the captive finance companies associated with brand partners. Such arrangements 
generally are uncommitted facilities, have a maturity of 180 days or less and the Group is normally required to repay amounts 
outstanding on the earlier of the sale of the vehicles that have been funded under the facilities or the stated maturity date. Related 
cash flows are reported within cash flows from operating activities within the consolidated statement of cash flows. 

Vehicle funding facilities are subject to LIBOR-based (or similar) interest rates. The interest incurred under these arrangements is 
included within finance costs and classified as stock holding interest (see note 7). At 31 December 2020, amounts outstanding 
under vehicle funding facilities and on which interest was payable were subject to a weighted average interest rate of 1.3%  
(2019 – 1.5%). 

Management considers the carrying amount of trade and other payables to approximate to their fair value. Long-term payables 
have been discounted where the time value of money is considered to be material. 

£81.2m (2019 – £88.0m) of cash and cash equivalents is held in Ethiopia where prior approval is required to transfer funds abroad, 

Included within deferred income are the following balances: 

Extended warranties 
Service packages 
Other services 

2020 
 £m  

44.8 
55.5 
32.8 
133.1 

2019 
 £m 

36.6 
38.1 
44.7 
119.4 

Revenue recognised in 2020 that was included in deferred revenue at the beginning of the year was £61.4m (2019 – £65.3m). 

Extended warranties 
Certain Group companies provide extended warranties to customers over and above those provided by the manufacturer and act 
as the principal in the supply of the warranty service. The periods covered are up to six years and / or specific mileage limits. A 
proportion of revenue is allocated to the extended warranty obligation and deferred to the balance sheet. The revenue is 
subsequently recognised over time along with the costs incurred in fulfilling any warranty obligations. 

Service packages 
Certain Group companies provide service packages to customers as part of the total vehicle package. Where the Group acts as 
principal, the value of the additional services is separately identified, deducted from revenue and recognised as deferred income 
on the balance sheet. It is subsequently recognised as revenue when the service is provided or the package expires. 

Other services 
Certain Group companies provide other services as part of the total vehicle package (e.g. roadside assistance, fuel coupons etc). 
Where the Group acts as principal, the value of the additional services is separately identified, deducted from revenue and 
recognised as deferred income on the balance sheet. It is subsequently recognised as revenue over the period to which the  
service relates. 

Notes to the financial statements continued 

18  Inventories 

Raw materials and work in progress 

Finished goods and merchandise  

in the consolidated income statement.  

19  Cash and cash equivalents 

Cash at bank and cash equivalents 

Short-term deposits 

Vehicles held on consignment which are in substance assets of the Group amount to £159.2m (2019 – £167.2m). These have been 

included in ‘finished goods and merchandise’ with the corresponding liability included within ‘trade and other payables’. Payment 

becomes due when title passes to the Group, which is generally the earlier of a period of up to six months from delivery or the date 

of sale.  

An amount of £54.4m (2019 – £44.8m) has been provided against the gross cost of inventory at the year end. The cost of inventories 

recognised as an expense in the year is £5,656.1m (2019 – £7,504.9m). The write-down of inventory to net realisable value 

recognised as an expense during the year was £21.2m (2019 – £22.2m). All of these items have been included within ‘cost of sales’ 

Cash and cash equivalents are generally subject to floating interest rates determined by reference to short-term benchmark rates 

applicable in the relevant currency or market (primarily LIBOR or the local equivalent). At 31 December 2020, the weighted average 

floating rate was 0.28% (2019 – 0.42%). 

and currency may not be available locally to effect such transfers.  

At 31 December 2020, short-term deposits have a weighted average period to maturity of 15 days (2019 – 25 days). 

20  Assets and liabilities held for sale and disposal group 

Assets held for sale 

Assets directly associated with the disposal group  

Assets classified as held for sale and disposal group 

Liabilities directly associated with the disposal group 

1. Classification has been reassessed to conform to the current presentation. 

The assets and liabilities in the disposal group comprise the following: 

Goodwill 

Property, plant and equipment 

Right-of-use assets  

Cash and cash equivalents 

Trade and other receivables 

Inventories 

Other assets 

Trade and other payables 

Lease liabilities 

Other liabilities 

Assets directly associated with the disposal group 

Liabilities directly associated with the disposal group 

Assets held for sale relate to surplus properties within the UK, Russia and Colombia which are actively marketed with a view to sale.  

The disposal groups relate to the assets and liabilities attributable to Retail centres in the UK and Belgium. These sites are expected 

to be disposed of during the next 12 months. 

156 

Inchcape plc Annual Report and Accounts 2020 

2020 

£m 

45.7 

2019 

£m 

33.2 

1,170.5 

1,216.2 

1,533.7 

1,566.9 

2020 

 £m  

378.5 

102.7 

481.2 

2019 

 £m  

321.5 

101.5 

423.0 

2020 

 £m  

7.5 

23.7 

31.2 

2019 

£m 

(Restated)1 

10.4 

139.0 

149.4 

(7.7) 

(106.1) 

2020 

 £m  

– 

5.4 

2.2 

1.2 

0.9 

13.7 

0.3 

23.7 

(5.1) 

(1.3) 

(1.3) 

(7.7) 

2019 

 £m  

7.6 

24.9 

22.9 

– 

– 

– 

83.6 

139.0 

(76.4) 

(29.7) 

–  

(106.1) 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 157 

157 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
Notes to the financial statements continued 

22  Provisions 

At 1 January 2020 
Reclassifications 
Businesses acquired 
Transferred to liabilities held for sale 
Charged to the consolidated income statement 
Released to the consolidated income statement 
Effect of unwinding of discount factor 
Utilised during the year 
Effect of foreign exchange rate changes 
At 31 December 2020 

Analysed as: 

Current 
Non-current 

Product 
warranty  
£m 

10.6 

– 
– 
 8.3  
 (0.4) 
 0.1  
 (1.1) 
0.9  
 18.4  

Leasehold  
£m 

Litigation  
£m 

0.5 
9.1 
– 
– 
 0.5  
 (0.4) 
– 
–  
–   
9.7  

1.7 
0.3 
– 
– 
 0.9  
 (0.5) 
– 
 (0.1) 
  0.1 
 2.4  

Other  
£m 

23.1 
(9.4) 
2.1  
 (0.1) 
 11.3  
 (4.1) 
 0.1  
 (7.0) 
0.1  
 16.1  

2020 
£m 

26.8 
19.8 
46.6 

Total  
£m 

35.9 
– 
2.1  
 (0.1) 
 21.0  
 (5.4) 
 0.2  
 (8.2) 
 1.1  
 46.6  

2019 
£m 

23.0 
12.9 
35.9 

Product warranty 
Certain Group companies provide assurance warranties as part of the sale of a vehicle. These are not separable products. The 
warranty periods covered are up to five years and / or specific mileage limits. Provision is made for the expected cost of labour and 
parts based on historical claims experience and expected future trends. These assumptions are reviewed regularly.  

Leasehold 
The Group is committed to certain leasehold premises for which it no longer has a commercial use. These are principally located in 
the UK, Australia and Hong Kong. Provision has been made to the extent of the estimated future net cost, excluding the lease 
liability recognised under IFRS 16. This includes taking into account existing subtenant arrangements. The category also includes the 
future obligation relating to the maintenance of premises. The expected utilisation period of these provisions is generally over the 
next 10 years.  

Litigation 
This includes a number of litigation provisions in respect of claims that have been brought against various Group companies. The 
claims are generally expected to be concluded within the next three years. 

Other 
This category principally includes provisions relating to uncertain non-income taxes recognised on acquisition of a business, 
residual values on leased vehicles and provisions relating to restructuring activities. Acquisition related provisions total £4.2m, of 
which there is an offsetting indemnity asset recognised in trade and other receivables. These provisions are expected to be utilised 
within three years. 

158 

158 
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Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
Product 

warranty  

£m 

10.6 

– 

– 

 8.3  

 (0.4) 

 0.1  

 (1.1) 

0.9  

 18.4  

Leasehold  

Litigation  

£m 

0.5 

9.1 

– 

– 

 0.5  

 (0.4) 

– 

–  

–   

9.7  

£m 

1.7 

0.3 

– 

– 

– 

 0.9  

 (0.5) 

 (0.1) 

  0.1 

 2.4  

Other  

£m 

23.1 

(9.4) 

2.1  

 (0.1) 

 11.3  

 (4.1) 

 0.1  

 (7.0) 

0.1  

 16.1  

2020 

£m 

26.8 

19.8 

46.6 

Total  

£m 

35.9 

– 

2.1  

 (0.1) 

 21.0  

 (5.4) 

 0.2  

 (8.2) 

 1.1  

 46.6  

2019 

£m 

23.0 

12.9 

35.9 

Notes to the financial statements continued 

Transferred to liabilities held for sale 

Charged to the consolidated income statement 

Released to the consolidated income statement 

Effect of unwinding of discount factor 

Utilised during the year 

Effect of foreign exchange rate changes 

22  Provisions 

At 1 January 2020 

Reclassifications 

Businesses acquired 

At 31 December 2020 

Analysed as: 

Current 

Non-current 

Product warranty 

Leasehold 

next 10 years.  

Litigation 

Other 

within three years. 

Certain Group companies provide assurance warranties as part of the sale of a vehicle. These are not separable products. The 

warranty periods covered are up to five years and / or specific mileage limits. Provision is made for the expected cost of labour and 

parts based on historical claims experience and expected future trends. These assumptions are reviewed regularly.  

The Group is committed to certain leasehold premises for which it no longer has a commercial use. These are principally located in 

the UK, Australia and Hong Kong. Provision has been made to the extent of the estimated future net cost, excluding the lease 

liability recognised under IFRS 16. This includes taking into account existing subtenant arrangements. The category also includes the 

future obligation relating to the maintenance of premises. The expected utilisation period of these provisions is generally over the 

This includes a number of litigation provisions in respect of claims that have been brought against various Group companies. The 

claims are generally expected to be concluded within the next three years. 

This category principally includes provisions relating to uncertain non-income taxes recognised on acquisition of a business, 

residual values on leased vehicles and provisions relating to restructuring activities. Acquisition related provisions total £4.2m, of 

which there is an offsetting indemnity asset recognised in trade and other receivables. These provisions are expected to be utilised 

158 

Inchcape plc Annual Report and Accounts 2020 

23  Borrowings  

2020 

Current 
Bank overdrafts 
Non-current 
Private Placement 
Total borrowings 

  Floating rate   

Weighted 
average 
effective  
interest rate  
%   

–   

–   
–   

£m 

6.1 

– 
6.1 

Fixed rate 

Weighted 
average 
effective  
interest rate  
% 

Total interest 
bearing  
£m 

On which 
no interest 
is paid  
£m 

£m 

– 

– 

6.1 

210.0 
210.0 

3.0 
3.0 

210.0 
216.1 

2020 
Total  
£m 

6.1 

210.0 
216.1 

– 

– 
– 

Bank overdrafts include £6.1m (2019 – £43.8m) held in cash pooling arrangements which have not been offset in the consolidated 
statement of financial position (see note 24b). 

2019  

Current 
Bank overdrafts 
Bank loans 

Non-current 
Bank loans 
Private Placement 

Total borrowings 

Floating rate   

Weighted 
average 
effective  
interest rate  
%   

0.8   
1.0   
0.8   

1.1   
–   
1.1   
1.0   

£m 

43.8 
6.3 
50.1 

60.0 
– 
60.0 
110.1 

£m 

– 
– 
– 

– 
210.0 
210.0 
210.0 

Fixed rate 

Weighted 
average 
effective  
interest rate  
% 

Total interest 
bearing  
£m 

On which 
no interest 
is paid  
£m 

– 
– 
– 

– 
3.0 
3.0 
3.0 

43.8 
6.3 
50.1 

60.0 
210.0 
270.0 
320.1 

– 
– 
– 

– 
– 
– 
– 

2019 
Total  
£m 

43.8 
6.3 
50.1 

60.0 
210.0 
270.0 
320.1 

Interest payments on floating rate financial liabilities are determined by reference to short-term benchmark rates applicable in the 
relevant currency or market (primarily LIBOR or the local equivalent). 

At 31 December 2020, the committed funding facilities of the Group comprised a syndicated revolving credit facility of £700m (2019 
– £700m) and sterling Private Placement loan notes totalling £210m (2019 – £210m). At 31 December 2020, £nil of the £700m was 
drawn down (2019 – £60m of £700m). 

In February 2019, the Group entered into a syndicated revolving credit facility of £700m with an initial expiry date of February 2024 
and options, at lender discretion, to extend until 2026. Lenders approved the 1st extension option in February 2020 resulting in the 
£700m commitment extending to 2025. Lenders with total commitments of £620m approved the 2nd extension option in February 
2021, resulting in £620m of commitments being further extended to 2026. This facility replaced the Group’s existing syndicated 
revolving credit facility agreement for £400m and existing bilateral facility agreements of £221m.  

The £210m Sterling Private Placement loan notes are held at amortised cost. They have a fair value of £234.7m (2019 – £212.1m) 
calculated from discounted cash flow techniques obtained using discount rates from observable market data, which is a level 2 
valuation technique. The fair values of the Group’s other borrowings are not considered to be materially different from their  
book value.  

The Group applied and qualified for the Bank of England’s Covid Corporate Financing Facility (‘CCFF’) in April 2020. During the 
year, the Group issued £100m under this facility with an original repayment date of 18 December 2020. The £100m issued under the 
CCFF was fully repaid on 17 July 2020. 

£nil of the Group’s bank loans are secured by term deposits placed under a standby letter of credit and related facility 
arrangements (2019 – £nil). The Group’s bank overdrafts are secured by related offsetting cash balances held under pooling 
arrangements. The Group’s remaining borrowings are unsecured. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 159 

159 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
Notes to the financial statements continued 

23  Borrowings continued 
In December 2016, the Group concluded a Private Placement transaction raising £210m to refinance existing US dollar Private 
Placement borrowings which matured in May 2017. The amounts drawn under these facilities are as follows: 

Maturity date 
Amount drawn 
Fixed rate coupon 

May 2024 
£70m 
2.85% 

May 2027 
£30m 
3.02% 

May 2027 
£70m 
3.12% 

May 2029 
£40m 
3.10% 

All of the Group’s remaining US$161m US dollar Private Placement loan notes were repaid in May 2019. 

The table below sets out the maturity profile of the Group’s existing borrowings that are exposed to interest rate risk.  

2020 

Fixed rate 
Private Placement 

Floating rate 
Bank overdrafts 

2019  

Fixed rate 
Private Placement 

Floating rate 
Bank overdrafts 
Bank loans 

Less than 
 1 year  
£m 

Between 1  
 and 2 years  
£m 

Between 2  
and 3 years  
£m 

Between 3  
and 4 years  
£m 

Between 4  
and 5 years  
£m 

Greater than  
5 years  
£m 

Total interest 
bearing  
£m 

– 

6.1 

– 

– 

– 

– 

70.0 

– 

– 

– 

140.0 

210.0 

– 

6.1 

Less than 
 1 year  
£m 

Between 1  
 and 2 years  
£m 

Between 2  
and 3 years  
£m 

Between 3  
and 4 years  
£m 

Between 4  
and 5 years  
£m 

Greater than  
5 years  
£m 

Total interest 
bearing  
£m 

– 

43.8 
6.3 

– 

– 
– 

– 

– 
– 

– 

– 
– 

70.0 

140.0 

210.0 

– 
60.0 

– 
– 

43.8 
66.3 

160 

160 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Maturity date 

Amount drawn 

Fixed rate coupon 

2020 

Fixed rate 

Private Placement 

Floating rate 

Bank overdrafts 

2019  

Fixed rate 

Private Placement 

Floating rate 

Bank overdrafts 

Bank loans 

Less than 

Between 1  

Between 2  

Between 3  

Between 4  

Greater than  

Total interest 

 1 year  

 and 2 years  

and 3 years  

and 4 years  

and 5 years  

5 years  

bearing  

£m 

£m 

£m 

£m 

£m 

£m 

£m 

Less than 

Between 1  

Between 2  

Between 3  

Between 4  

Greater than  

Total interest 

 1 year  

 and 2 years  

and 3 years  

and 4 years  

and 5 years  

£m 

£m 

£m 

£m 

£m 

5 years  

£m 

bearing  

£m 

– 

6.1 

– 

43.8 

6.3 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

6.1 

70.0 

140.0 

210.0 

– 

60.0 

– 

– 

43.8 

66.3 

160 

Inchcape plc Annual Report and Accounts 2020 

23  Borrowings continued 

In December 2016, the Group concluded a Private Placement transaction raising £210m to refinance existing US dollar Private 

Placement borrowings which matured in May 2017. The amounts drawn under these facilities are as follows: 

May 2024 

May 2027 

May 2027 

May 2029 

£70m 

2.85% 

£30m 

3.02% 

£70m 

3.12% 

£40m 

3.10% 

All of the Group’s remaining US$161m US dollar Private Placement loan notes were repaid in May 2019. 

The table below sets out the maturity profile of the Group’s existing borrowings that are exposed to interest rate risk.  

24  Financial instruments 
The Group’s financial liabilities, other than derivatives, comprise overdrafts, loan notes, trade and other payables and lease 
liabilities. The main purpose of these instruments is to raise finance for the Group’s operations. The Group also has various financial 
assets such as trade and other receivables, cash and short-term deposits which arise from its trading operations. 

The Group’s primary derivative transactions include forward and swap currency contracts. The purpose is to manage the currency 
and interest rate risks arising from the Group’s trading operations and its sources of finance. Group policy is that there is no trading 
or speculation in derivatives. 

The main risks arising from the Group’s financial instruments are interest rate risk, currency risk, credit risk and liquidity risk. 

a.  Classification of financial instruments 

70.0 

140.0 

210.0 

2020 

Measured at 
amortised 
cost  
£m  

Measured at 
fair value 
through other 
comprehensive 
income  
£m  

Measured at 
fair value 
through profit 
or loss  
£m 

Financial assets 
Financial assets at fair value through other comprehensive income 
Trade and other receivables 
Derivative financial instruments 
Cash and cash equivalents 
Total financial assets 

Financial liabilities 
Trade and other payables 
Derivative financial instruments 
Lease liabilities 
Borrowings 
Total financial liabilities 

– 
336.4 
– 
481.2 
817.6 

(1,395.5) 
– 
(332.8) 
(216.1) 
(1,944.4) 
(1,126.8) 

3.8 
– 
0.2 
– 
4.0 

– 
(7.5) 
– 
– 
(7.5) 
(3.5) 

2019  

Financial assets 
Financial assets at fair value through other comprehensive income 
Trade and other receivables 
Derivative financial instruments 
Cash and cash equivalents 
Total financial assets 

Financial liabilities 
Trade and other payables 
Derivative financial instruments 
Lease liabilities 
Borrowings 
Total financial liabilities 

 Total  
£m  

3.8 
336.4 
13.3 
481.2 
834.7 

– 
– 
13.1 
– 
13.1 

– 
(34.9) 
– 
– 
(34.9) 
(21.8) 

(1,395.5) 
(42.4) 
(332.8) 
(216.1) 
(1,986.8) 
(1,152.1) 

 Total  
£m  

7.1 
490.2 
16.2 
423.0 
936.5 

– 
– 
15.3 
– 
15.3 

– 
(24.1) 
– 
– 
(24.1) 
(8.8) 

(1,885.4) 
(27.4) 
(352.8) 
(320.1) 
(2,585.7) 
(1,649.2) 

Measured at 
amortised 
cost  
£m  

Measured at 
fair value 
through other 
comprehensive 
income  
£m  

Measured at 
fair value 
through profit 
or loss  
£m 

– 
490.2 
– 
423.0 
913.2 

(1,885.4) 
– 
(352.8) 
(320.1) 
(2,558.3) 
(1,645.1) 

7.1 
– 
0.9 
– 
8.0 

– 
(3.3) 
– 
– 
(3.3) 
4.7 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 161 

161 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 
b.  Offsetting financial assets and financial liabilities 
The following financial assets are subject to offsetting, enforceable netting arrangements and similar agreements: 

Gross amounts of 
financial liabilities set 
off in the statement of 
financial position 
£m 

Net amounts  
of financial assets 
presented in the 
statement of 
financial position 
£m 

Gross amounts of 
financial assets 
£m 

Related amounts not set  
off in the statement of 
financial position 

Financial 
instruments 
£m 

Cash 
collateral 
received 
£m 

13.3 
481.2 
494.5 

16.2 
423.0 
439.2 

– 
– 
– 

– 
– 
– 

13.3 
481.2 
494.5 

16.2 
423.0 
439.2 

(13.1) 
(6.1) 
(19.2) 

(8.3) 
(43.8) 
(52.1) 

– 
– 
– 

– 
– 
– 

Gross amounts of 
financial assets set off 
in the statement of 
financial position 
£m 

Net amounts  
of financial liabilities 
presented in the 
statement of 
financial position 
£m 

Gross amounts of 
financial liabilities 
£m 

Related amounts not set  
off in the statement of 
financial position 

Financial 
instruments 
£m 

Cash 
collateral 
paid 
£m 

(42.4) 
(6.1) 
(48.5) 

(27.4) 
(43.8) 
(71.2) 

– 
– 
– 

– 
– 
– 

(42.4) 
(6.1) 
(48.5) 

(27.4) 
(43.8) 
(71.2) 

13.1 
6.1 
19.2 

8.3 
43.8 
52.1 

– 
– 
– 

– 
– 
– 

Net  
amount 
£m 

0.2 
475.1 
475.3 

7.9 
379.2 
387.1 

Net  
amount 
£m 

(29.3) 
– 
(29.3) 

(19.1) 
– 
(19.1) 

As at 31 December 2020 
Derivative financial assets 
Cash and cash equivalents 
Total 
As at 31 December 2019 
Derivative financial assets 
Cash and cash equivalents 
Total 

As at 31 December 2020 
Derivative financial liabilities 
Bank overdrafts 
Total 
As at 31 December 2019 
Derivative financial liabilities 
Bank overdrafts 
Total 

For the financial assets and liabilities subject to enforceable netting arrangements or similar agreements above, each agreement 
between the Group and the counterparty allows for net settlement of the relevant financial assets and liabilities. If the parties 
subject to the agreement do not elect to settle on a net basis, financial assets and liabilities will be settled on a gross basis. 
However, each party to the netting agreement will have the option to settle all such amounts on a net basis in the event of a default 
of the other party. 

162 

162 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 

b.  Offsetting financial assets and financial liabilities 

The following financial assets are subject to offsetting, enforceable netting arrangements and similar agreements: 

Gross amounts of 

of financial assets 

financial liabilities set 

presented in the 

Net amounts  

Gross amounts of 

off in the statement of 

statement of 

Financial 

financial assets 

financial position 

financial position 

instruments 

£m 

£m 

£m 

£m 

Related amounts not set  

off in the statement of 

financial position 

Cash 

collateral 

received 

£m 

As at 31 December 2020 

Derivative financial assets 

Cash and cash equivalents 

Total 

Total 

As at 31 December 2019 

Derivative financial assets 

Cash and cash equivalents 

As at 31 December 2020 

Derivative financial liabilities 

Bank overdrafts 

Total 

As at 31 December 2019 

Derivative financial liabilities 

Bank overdrafts 

Total 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

13.3 

481.2 

494.5 

16.2 

423.0 

439.2 

(13.1) 

(6.1) 

(19.2) 

(8.3) 

(43.8) 

(52.1) 

(42.4) 

(6.1) 

(48.5) 

(27.4) 

(43.8) 

(71.2) 

13.1 

6.1 

19.2 

8.3 

43.8 

52.1 

Net  

amount 

£m 

0.2 

475.1 

475.3 

7.9 

379.2 

387.1 

(29.3) 

– 

(29.3) 

(19.1) 

– 

(19.1) 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

Gross amounts of 

of financial liabilities 

financial assets set off 

presented in the 

Net amounts  

Gross amounts of 

financial liabilities 

in the statement of 

financial position 

statement of 

Financial 

collateral 

financial position 

instruments 

£m 

£m 

£m 

Cash 

paid 

£m 

Net  

amount 

£m 

Related amounts not set  

off in the statement of 

financial position 

13.3 

481.2 

494.5 

16.2 

423.0 

439.2 

£m 

(42.4) 

(6.1) 

(48.5) 

(27.4) 

(43.8) 

(71.2) 

For the financial assets and liabilities subject to enforceable netting arrangements or similar agreements above, each agreement 

between the Group and the counterparty allows for net settlement of the relevant financial assets and liabilities. If the parties 

subject to the agreement do not elect to settle on a net basis, financial assets and liabilities will be settled on a gross basis. 

However, each party to the netting agreement will have the option to settle all such amounts on a net basis in the event of a default 

of the other party. 

24  Financial instruments continued 
c.  Market risk and sensitivity analysis 
Financial instruments affected by market risk include borrowings, deposits and derivative financial instruments. The Group is not 
exposed to commodity price risk. The following analysis, required by IFRS 7, is intended to illustrate the sensitivity to changes in 
market variables, being primarily UK interest rates and the Japanese yen exchange rate with both the Australian dollar and  
Chilean peso. 

The following assumptions were made in calculating the sensitivity analysis: 

– changes in the carrying value of derivative financial instruments designated as cash flow hedges from movements in interest 

rates are assumed to be recorded fully in equity; 

– changes in the carrying value of derivative financial instruments designated as fair value hedges from movements in interest 
rates have an immaterial effect on the consolidated income statement and equity due to compensating adjustments in the 
carrying value of debt; 

– changes in the carrying value of financial instruments not in hedging relationships only affect the consolidated income 

statement; and 

– all other changes in the carrying value of derivative financial instruments designated as hedges are fully effective with no impact 

on the consolidated income statement. 

d.  Interest rate risk and sensitivity analysis 
The Group’s interest rate policy has the objective of minimising net interest expense and protecting the Group from material 
adverse movements in interest rates. 

Instruments approved for the purpose of hedging interest rate risk include interest rate swaps, forward rate agreements and 
options. The Group’s exposure to the risk of changes in market interest rates arises primarily from the floating rate interest payable 
on the Group’s loan notes that expired in 2019, bank borrowings, supplier-related finance and the returns available on surplus cash. 

Interest rate risk table 
The following table demonstrates the sensitivity of the Group’s profit before tax to a reasonably possible change in interest rates on 
bank borrowings, supplier related finance and cash balances as at 31 December 2020 with all other variables held constant. 

2020 
Sterling 
Euro 
Russian rouble 
Australian dollar 
US dollar 
2019 
Sterling 
Euro 
Russian rouble 
Australian dollar 
US dollar 

Increase 
in basis  
points  

 Effect on 
profit  
before tax 
£m  

75 
50 
500 
100 
75 

75 
50 
500 
100 
75 

(7.4) 
0.1 
0.8 
3.0 
0.3 

(10.6) 
0.3 
0.7 
3.1 
0.4 

162 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 163 

163 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 
e.  Foreign currency risk 
The Group publishes its consolidated financial statements in Sterling and faces currency risk on the translation of its earnings and 
net assets, a significant proportion of which are in currencies other than Sterling. 

Transaction exposure hedging 
The Group has transactional currency exposures, where sales or purchases by an operating unit are in currencies other than in that 
unit’s reporting currency. For a significant proportion of the Group these exposures are removed as trading is denominated in the 
relevant local currency. In particular, local billing arrangements are in place for many of our businesses with our brand partners. 
The principal exception is for our business in Australia which purchases vehicles in Japanese yen and our South and Central 
American businesses which purchase vehicles in Japanese yen and US dollars. 

In this instance, the Group seeks to hedge forecast transactional foreign exchange rate risk using forward foreign currency 
exchange contracts. The effective portion of the gain or loss on the hedge is recognised in the consolidated statement of 
comprehensive income to the extent it is effective and recycled into the consolidated income statement at the same time as the 
underlying hedged transaction affects the consolidated income statement. Under IFRS 9 hedges are documented and tested for 
the hedge effectiveness on an ongoing basis. 

Foreign currency risk table 
The following table shows the Group sensitivity to a reasonably possible change in foreign exchange rates on its Japanese yen 
financial instruments. In this table, financial instruments are only considered sensitive to foreign exchange rates when they are not in 
the functional currency of the entity that holds them.  

2020 
Yen 
Yen 
2019 
Yen 
Yen 

Increase / 
(decrease) in 
exchange 
rate  

 Effect on 
 equity 
£m  

+10% 
-10% 

+10% 
-10% 

(0.1) 
0.1 

– 
(0.1) 

f.  Credit risk 
The amount due from counterparties arising from cash deposits and the use of financial instruments creates credit risk. The Group 
monitors its credit exposure to its counterparties via their credit ratings (where applicable) and through its policy of limiting its 
exposure to any one party to ensure that they are within Board approved limits and that there are no significant concentrations of 
credit risk.  

Group policy is to deposit cash and use financial instruments with counterparties with a long-term credit rating of A or better, where 
available. The notional amounts of financial instruments used in interest rate and foreign exchange management do not represent 
the credit risk arising through the use of these instruments. The immediate credit risk of these instruments is generally estimated by 
the fair value of contracts with a positive value. Credit limits are reviewed regularly. 

164 

164 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 

e.  Foreign currency risk 

The Group publishes its consolidated financial statements in Sterling and faces currency risk on the translation of its earnings and 

net assets, a significant proportion of which are in currencies other than Sterling. 

Transaction exposure hedging 

The Group has transactional currency exposures, where sales or purchases by an operating unit are in currencies other than in that 

unit’s reporting currency. For a significant proportion of the Group these exposures are removed as trading is denominated in the 

relevant local currency. In particular, local billing arrangements are in place for many of our businesses with our brand partners. 

The principal exception is for our business in Australia which purchases vehicles in Japanese yen and our South and Central 

American businesses which purchase vehicles in Japanese yen and US dollars. 

In this instance, the Group seeks to hedge forecast transactional foreign exchange rate risk using forward foreign currency 

exchange contracts. The effective portion of the gain or loss on the hedge is recognised in the consolidated statement of 

comprehensive income to the extent it is effective and recycled into the consolidated income statement at the same time as the 

underlying hedged transaction affects the consolidated income statement. Under IFRS 9 hedges are documented and tested for 

the hedge effectiveness on an ongoing basis. 

Foreign currency risk table 

The following table shows the Group sensitivity to a reasonably possible change in foreign exchange rates on its Japanese yen 

financial instruments. In this table, financial instruments are only considered sensitive to foreign exchange rates when they are not in 

the functional currency of the entity that holds them.  

2020 

Yen 

Yen 

2019 

Yen 

Yen 

f.  Credit risk 

credit risk.  

The amount due from counterparties arising from cash deposits and the use of financial instruments creates credit risk. The Group 

monitors its credit exposure to its counterparties via their credit ratings (where applicable) and through its policy of limiting its 

exposure to any one party to ensure that they are within Board approved limits and that there are no significant concentrations of 

Group policy is to deposit cash and use financial instruments with counterparties with a long-term credit rating of A or better, where 

available. The notional amounts of financial instruments used in interest rate and foreign exchange management do not represent 

the credit risk arising through the use of these instruments. The immediate credit risk of these instruments is generally estimated by 

the fair value of contracts with a positive value. Credit limits are reviewed regularly. 

24  Financial instruments continued 
The table below analyses the Group’s short-term deposits and derivative assets by credit exposure excluding bank balances and 
cash in hand: 

Credit rating of counterparty 
AA- 
A+ 
A 
A- 
BBB+ 
BBB 
BBB- 
No rating* 

Derivative 
assets  
£m 

1.6 
0.4 
8.0 
2.0 
– 
– 
0.7 
0.6 
13.3 

2020   

 Short-term 
deposits 

£m   

–   
–   
20.0   
–   
–   
6.9   
–   
75.8   
102.7   

Derivative  
assets  
£m 
0.5 
1.5 
9.3 
1.6 
0.1 
– 
0.1 
3.1 
16.2 

2019 

 Short-term 
deposits 
£m 

1.0 
– 
2.0 
1.0 
1.0 
22.0 
– 
74.5 
101.5 

Increase / 

(decrease) in 

exchange 

rate  

 Effect on 

 equity 

£m  

+10% 

-10% 

+10% 

-10% 

(0.1) 

0.1 

– 

(0.1) 

*  Counterparties in certain markets in which the Group operates do not have a credit rating. 

For those counterparties which do not have a credit rating, where possible the Group works with partner banks with a local 
presence to provide additional assurance. Additionally, the Group proactively repatriates cash through cash-pooling 
arrangements, loans between Group companies and dividends as well as regularly monitoring the spread of counterparties in 
country, notably in Ethiopia. 

No credit limits were exceeded during the reporting period and management does not expect any losses from non-performance 
by these counterparties. 

The maximum exposure to credit risk for cash at bank, receivables and other financial assets is represented by their carrying amount. 

Total cash at bank of £378.5m (2019 – £321.5m) includes cash in the Group’s regional pooling arrangements which are offset 
against borrowings for interest purposes. Netting of cash and overdraft balances in the consolidated statement of financial position 
only occurs to the extent that there is the legal ability and intention to settle net. As such, overdrafts are presented in current 
liabilities to the extent that there is no intention to offset with the cash balance. 

Trade receivables include amounts due from a number of finance houses in respect of vehicles sold to customers on finance 
arranged through the Group. An independent credit rating agency is used to assess the credit standing of each finance house. 
Limits for the maximum outstanding with each finance house are set accordingly.  

164 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 165 

165 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 
g.  Liquidity risk 
Prudent liquidity risk management includes maintaining sufficient cash and marketable securities, the availability of funding 
through an adequate amount of committed credit facilities and the ability to close out market positions. Due to the dynamic nature 
of the underlying businesses, Group Treasury aims to maintain flexibility in funding by keeping committed credit lines available.  

The table below summarises the maturity profile of the Group’s financial assets and liabilities at 31 December 2020 based on 
contractual expected undiscounted cash flows:  

2020 

Financial assets 
Cash and cash equivalents 
Trade and other receivables 
Financial assets at fair value through other comprehensive income 
Derivative financial instruments 

Financial liabilities 
Interest bearing loans and borrowings 
Lease liabilities 
Trade and other payables 
Derivative financial instruments 

Net outflows 

2019  

Financial assets 
Cash and cash equivalents 
Trade and other receivables 
Financial assets at fair value through other comprehensive income 
Derivative financial instruments 

Financial liabilities 
Interest bearing loans and borrowings 
Lease liabilities 
Trade and other payables 
Derivative financial instruments 

Net outflows 

Less than  
3 months  
£m 

Between  
3 to 12  
months 
£m 

Between  
1 to 5 years  
£m 

Greater than  
5 years  
£m 

473.7 
227.8 
0.2 
11.7 
713.4 

7.5 
70.1 
– 
1.6 
79.2 

– 
31.9 
– 
– 
31.9 

– 
6.6 
3.6 
– 
10.2 

Total  
£m 

481.2 
336.4 
3.8 
13.3 
834.7 

(6.1) 
(17.7) 
(1,140.9) 
(23.1) 
(1,187.8) 
(474.4) 

(6.3) 
(49.8) 
(241.3) 
(19.3) 
(316.7) 
(237.5) 

(92.1) 
(174.4) 
(12.9) 
– 
(279.4) 
(247.5) 

(148.5) 
(171.5) 
(0.4) 
– 
(320.4) 
(310.2) 

(253.0) 
(413.4) 
(1,395.5) 
(42.4) 
(2,104.3) 
(1,269.6) 

Less than  
3 months  
£m 
(Restated)1 

Between  
3 to 12  
months 
£m 
(Restated)1 

Between  
1 to 5 years  
£m 
(Restated)1 

Greater than  
5 years  
£m 
(Restated)1 

Total  
£m 
(Restated)1 

414.3 
387.1 
0.2 
10.6 
812.2 

(44.0) 
(19.2) 
(1,619.6) 
(18.7) 
(1,701.5) 
(889.3) 

8.7 
59.9 
– 
5.6 
74.2 

(6.8) 
(54.1) 
(251.4) 
(8.7) 
(321.0) 
(246.8) 

– 
33.3 
– 
– 
33.3 

(156.9) 
(209.2) 
(14.4) 
– 
(380.5) 
(347.2) 

– 
13.0 
6.9 
– 
19.9 

423.0 
493.3 
7.1 
16.2 
939.6 

(150.4) 
(209.5) 
– 
– 
(359.9) 
(340.0) 

(358.1) 
(492.0) 
(1,885.4) 
(27.4) 
(2,762.9) 
(1,823.3) 

1. The comparative has been restated to ensure undiscounted cash flows for lease liabilities are disclosed appropriately.  

166 

166 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
24  Financial instruments continued 

g.  Liquidity risk 

Prudent liquidity risk management includes maintaining sufficient cash and marketable securities, the availability of funding 

through an adequate amount of committed credit facilities and the ability to close out market positions. Due to the dynamic nature 

of the underlying businesses, Group Treasury aims to maintain flexibility in funding by keeping committed credit lines available.  

24  Financial instruments continued 
h.  Fair value measurement 
In accordance with IFRS 13, disclosure is required for financial instruments that are measured in the consolidated statement of 
financial position at fair value. This requires disclosure of fair value measurements by level for the following fair value measurement 
hierarchy: 

The table below summarises the maturity profile of the Group’s financial assets and liabilities at 31 December 2020 based on 

– quoted prices in active markets (level 1); 

– inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly (level 2); or 

– inputs for the asset or liability that are not based on observable market data (level 3). 

The following table presents the Group’s assets and liabilities that are measured at fair value: 

Assets 
Derivatives used for hedging 
Financial assets at fair value through other 
comprehensive income 

Liabilities 
Derivatives used for hedging 

Level 1 
£m 

Level 2 
£m 

Level 3 
£m 

2020   

Total  
£m   

Level 1 
£m 

Level 2 
£m 

Level 3 
£m 

2019 

Total  
£m 

– 

13.3 

– 

13.3   

– 

16.2 

– 

16.2 

0.5 
0.5 

– 
13.3 

3.3 
3.3 

3.8   
17.1   

0.5 
0.5 

– 
16.2 

6.6 
6.6 

7.1 
23.3 

– 

(42.4) 

– 

(42.4)  

– 

(27.4) 

– 

(27.4) 

Level 1 represents the fair value of financial instruments that are traded in active markets and is based on quoted markets price at 
the end of the reporting period. 

The fair value of financial instruments that are not traded in an active market (level 2) is determined by using valuation techniques 
which include the present value of estimated future cash flows. These valuation techniques maximise the use of observable market 
data where it is available and rely as little as possible on entity specific estimates. 

Level 3 primarily represents the Group’s equity interest in Hino Motors Manufacturing Company SAS (see note 15). Fair value is 
based on discounted free cash flows, using the projection of annual income and expenses mainly based on historical financial 
figures.  

Derivative financial instruments are carried at their fair values. The fair value of forward foreign exchange contracts and foreign 
exchange swaps represents the difference between the value of the outstanding contracts at their contracted rates and a 
valuation calculated using the spot rates of exchange prevailing at 31 December 2020. 

The Group’s derivative financial instruments comprise the following: 

Forward foreign exchange contracts  

 2020 
£m  

13.3 

Assets   

 2019 

£m   

2020 
£m  

Liabilities 

2019 
£m  

16.2   

(42.4) 

(27.4) 

The ineffective portion recognised in the consolidated income statement that arises from fair value hedges amounts to £nil (2019 – 
loss of £0.1m). The ineffective portion recognised in the consolidated income statement that arises from cash flow hedges amounts 
to £nil (2019 – £nil). 

Cash flow hedges 
The Group principally uses forward foreign exchange contracts to hedge purchases in a non-functional currency against 
movements in exchange rates. The cash flows relating to these contracts are generally expected to occur within 12 months  
(2019 – 12 months) of the end of the reporting period. 

The nominal principal amount of the outstanding forward foreign exchange contracts relating to transactional exposures at  
31 December 2020 was £1,056.0m (2019 – £804.5m). 

Net fair value gains and losses recognised in the hedging reserve in shareholders’ equity (see note 26) on forward foreign 
exchange contracts as at 31 December 2020 are expected to be released to the consolidated income statement within 12 months 
of the end of the reporting period (2019 – 12 months). 

Notes to the financial statements continued 

contractual expected undiscounted cash flows:  

2020 

Financial assets 

Cash and cash equivalents 

Trade and other receivables 

Financial assets at fair value through other comprehensive income 

Derivative financial instruments 

Financial liabilities 

Interest bearing loans and borrowings 

Lease liabilities 

Trade and other payables 

Derivative financial instruments 

Net outflows 

2019  

Financial assets 

Cash and cash equivalents 

Trade and other receivables 

Financial assets at fair value through other comprehensive income 

Derivative financial instruments 

Financial liabilities 

Interest bearing loans and borrowings 

Lease liabilities 

Trade and other payables 

Derivative financial instruments 

Net outflows 

Less than  

3 months  

£m 

Between  

3 to 12  

months 

£m 

Between  

Greater than  

1 to 5 years  

£m 

5 years  

£m 

473.7 

227.8 

0.2 

11.7 

713.4 

7.5 

70.1 

– 

1.6 

79.2 

31.9 

– 

– 

– 

– 

6.6 

3.6 

– 

31.9 

10.2 

Total  

£m 

481.2 

336.4 

3.8 

13.3 

834.7 

(6.1) 

(17.7) 

(6.3) 

(49.8) 

(1,140.9) 

(241.3) 

(23.1) 

(1,187.8) 

(474.4) 

(19.3) 

(316.7) 

(237.5) 

(92.1) 

(174.4) 

(12.9) 

– 

(279.4) 

(247.5) 

(148.5) 

(171.5) 

(253.0) 

(413.4) 

(0.4) 

(1,395.5) 

– 

(42.4) 

(320.4) 

(2,104.3) 

(310.2) 

(1,269.6) 

Less than  

3 months  

£m 

Between  

3 to 12  

months 

£m 

Between  

Greater than  

1 to 5 years  

£m 

5 years  

£m 

Total  

£m 

(Restated)1 

(Restated)1 

(Restated)1 

(Restated)1 

(Restated)1 

414.3 

387.1 

0.2 

10.6 

812.2 

8.7 

59.9 

– 

5.6 

74.2 

(44.0) 

(19.2) 

(6.8) 

(54.1) 

(1,619.6) 

(251.4) 

(18.7) 

(1,701.5) 

(889.3) 

(8.7) 

(321.0) 

(246.8) 

33.3 

– 

– 

– 

33.3 

(156.9) 

(209.2) 

(14.4) 

– 

(380.5) 

(347.2) 

– 

13.0 

6.9 

– 

19.9 

423.0 

493.3 

7.1 

16.2 

939.6 

(150.4) 

(209.5) 

– 

– 

(358.1) 

(492.0) 

(1,885.4) 

(27.4) 

(359.9) 

(2,762.9) 

(340.0) 

(1,823.3) 

1. The comparative has been restated to ensure undiscounted cash flows for lease liabilities are disclosed appropriately.  

166 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

167 

Inchcape Annual Report and Accounts 2020 167 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 
i.  Capital management 
The Group’s capital structure consists of equity and debt. Equity represents funds raised from shareholders and debt represents 
funds raised from banks and other financial institutions. The primary objective of the Group’s management of debt and equity is to 
ensure that it maintains a strong credit rating and healthy capital ratios in order to finance the Group’s activities, both now and in 
the future, and to maximise shareholder value. 

The Group manages its capital structure and makes adjustments to it in light of changes in economic conditions. Due to the 
impact of COVID-19, some limited exceptions to policy are in place, to reflect the significant amount of cash the Group currently 
holds, to increase the counterparty risk limits set for certain counterparties.  

To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital to 
shareholders or issue new shares. The Directors consider the Group’s capital structure and dividend policy at least twice a year prior 
to the announcement of results, taking into account the Group’s ability to continue as a going concern and the requirements of its 
business plan. 

The Group uses return on capital employed (ROCE) as a measure of its ability to drive better returns on the capital invested in the 
Group’s operations. 

Return on capital employed 

2020 

12.3% 

2019 

22.2% 

The committed bank facilities and Private Placement borrowings are subject to the same interest cover covenant based on an 
adjusted EBITA measure to interest on consolidated borrowings. The Group is required to maintain a ratio of not less than three to 
one and was compliant with this covenant throughout the year. 

The Group monitors Group leverage by reference to three tests: Adjusted EBITA interest cover, the ratio of net debt to EBITDA and the 
ratio of net debt to market capitalisation. The leverage tests are measured excluding the impact of IFRS 16.  

Adjusted EBITA interest cover (times)* 
Net debt to EBITDA (times)** 
Net debt / market capitalisation (percentage)*** 

*    Calculated as Adjusted EBITA / interest on consolidated borrowings. 

**   Calculated as net debt / earnings before exceptional items, interest, tax, depreciation and amortisation. 

***  Calculated as net debt / market capitalisation as at 31 December. 

25  Share capital 
a.  Allotted, called up and fully paid up 

2020 

97.2 
n/a 
n/a 

2019  

133.3 
n/a 
n/a 

Issued and fully paid ordinary shares (nominal value of 10.0p each) 
At 1 January 
Allotted under share option schemes 
Cancelled under share buyback 
At 31 December 

2020 
Number 

2019 
Number 

399,132,736 
– 
(5,858,343) 
393,274,393 

415,127,453 
75,353 
(16,070,070) 
399,132,736 

2020 
£m 

40.0 
– 
(0.6) 
39.4 

2019 
£m 

41.6 
– 
(1.6) 
40.0 

b.  Share buyback programme 
During 2020, the Company repurchased 5,858,343 (2019 – 16,070,070) of its own shares through purchases on the London Stock 
Exchange, at a cost of £29.8m (2019 – £98.5m). The shares repurchased during the year were cancelled, with none held within 
treasury shares at the end of the reporting period. An amount of £0.6m (2019 – £1.6m), equivalent to the nominal value of the 
cancelled shares, has been transferred to the capital redemption reserve. Costs of £1.6m (2019 – £1.5m) associated with the 
transfer to the Company of the repurchased shares and their subsequent cancellation have been charged to the profit and  
loss reserve. 

During the year, the Group had a contract in place with a broker to purchase its own shares for cash in connection with the £150m 
buyback announced on 27 February 2020. On 20 March 2020, given the uncertainty around the COVID-19 pandemic, the Group 
served notice to its broker to terminate the buyback effective 24 March 2020. 

c.  Substantial shareholdings 
Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 24 February 2021 under 
the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the Corporate 
Governance Report. 

168 

168 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

24  Financial instruments continued 

i.  Capital management 

The Group’s capital structure consists of equity and debt. Equity represents funds raised from shareholders and debt represents 

funds raised from banks and other financial institutions. The primary objective of the Group’s management of debt and equity is to 

ensure that it maintains a strong credit rating and healthy capital ratios in order to finance the Group’s activities, both now and in 

the future, and to maximise shareholder value. 

The Group manages its capital structure and makes adjustments to it in light of changes in economic conditions. Due to the 

impact of COVID-19, some limited exceptions to policy are in place, to reflect the significant amount of cash the Group currently 

holds, to increase the counterparty risk limits set for certain counterparties.  

To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital to 

shareholders or issue new shares. The Directors consider the Group’s capital structure and dividend policy at least twice a year prior 

to the announcement of results, taking into account the Group’s ability to continue as a going concern and the requirements of its 

The Group uses return on capital employed (ROCE) as a measure of its ability to drive better returns on the capital invested in the 

business plan. 

Group’s operations. 

Return on capital employed 

The committed bank facilities and Private Placement borrowings are subject to the same interest cover covenant based on an 

adjusted EBITA measure to interest on consolidated borrowings. The Group is required to maintain a ratio of not less than three to 

one and was compliant with this covenant throughout the year. 

The Group monitors Group leverage by reference to three tests: Adjusted EBITA interest cover, the ratio of net debt to EBITDA and the 

ratio of net debt to market capitalisation. The leverage tests are measured excluding the impact of IFRS 16.  

2020 

12.3% 

2019 

22.2% 

2020 

97.2 

n/a 

n/a 

2019  

133.3 

n/a 

n/a 

Adjusted EBITA interest cover (times)* 

Net debt to EBITDA (times)** 

Net debt / market capitalisation (percentage)*** 

*    Calculated as Adjusted EBITA / interest on consolidated borrowings. 

**   Calculated as net debt / earnings before exceptional items, interest, tax, depreciation and amortisation. 

***  Calculated as net debt / market capitalisation as at 31 December. 

25  Share capital 

a.  Allotted, called up and fully paid up 

Issued and fully paid ordinary shares (nominal value of 10.0p each) 

At 1 January 

Allotted under share option schemes 

Cancelled under share buyback 

At 31 December 

b.  Share buyback programme 

2020 

Number 

2019 

Number 

399,132,736 

415,127,453 

– 

75,353 

(5,858,343) 

(16,070,070) 

393,274,393 

399,132,736 

2020 

£m 

40.0 

– 

(0.6) 

39.4 

2019 

£m 

41.6 

– 

(1.6) 

40.0 

During 2020, the Company repurchased 5,858,343 (2019 – 16,070,070) of its own shares through purchases on the London Stock 

Exchange, at a cost of £29.8m (2019 – £98.5m). The shares repurchased during the year were cancelled, with none held within 

treasury shares at the end of the reporting period. An amount of £0.6m (2019 – £1.6m), equivalent to the nominal value of the 

cancelled shares, has been transferred to the capital redemption reserve. Costs of £1.6m (2019 – £1.5m) associated with the 

transfer to the Company of the repurchased shares and their subsequent cancellation have been charged to the profit and  

loss reserve. 

During the year, the Group had a contract in place with a broker to purchase its own shares for cash in connection with the £150m 

buyback announced on 27 February 2020. On 20 March 2020, given the uncertainty around the COVID-19 pandemic, the Group 

served notice to its broker to terminate the buyback effective 24 March 2020. 

c.  Substantial shareholdings 

Governance Report. 

Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 24 February 2021 under 

the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the Corporate 

168 

Inchcape plc Annual Report and Accounts 2020 

25  Share capital continued 
d.  Share options 
At 31 December 2020, options to acquire ordinary shares of 10.0p each in the Company up to the following numbers under the 
schemes below were outstanding as follows: 

Number of ordinary  
shares of 10.0p each 

The Inchcape SAYE Share Option Scheme  
– approved 
124,733 
348,618 
625,032 
1,686,385 

Exercisable until 

1 May 2021 
1 May 2022 
1 May 2023 
1 May 2024 

Option price  
(£) 

6.66 
5.54 
4.59 
3.77 

Included within the retained earnings reserve are 167,312 (2019 – 861,589) ordinary shares in the Company held by the Inchcape 
Employee Trust, a general discretionary trust whose beneficiaries include current and former employees of the Group and their 
dependants. The book value of these shares at 31 December 2020 was £1.0m (2019 – £5.5m). The market value of these shares at both 
31 December 2020 and 24 February 2021 was £1.1m and £1.2m respectively (31 December 2019 – £6.1m, 27 February 2019 – £5.1m). 

26  Other reserves  

At 1 January 2019 
Cash flow hedges: 
– Fair value movements 
– Reclassified and reported in inventories 
Tax on above items 
Other currency translation differences 
At 1 January 2020 
Cash flow hedges: 
– Fair value movements 
– Reclassified and reported in inventories 
Other fair value movements 
Tax on above items 
Other currency translation differences 
At 31 December 2020 

Fair value 
through OCI 
reserve  
£m 

– 
– 
– 
– 
– 
– 
– 

– 
– 
(2.7) 
0.3 
– 
(2.4) 

Translation 
reserve 
£m 

Hedging  
reserve 
£m 

Total other 
reserves 
£m 

(77.1) 

1.2 

(75.9) 

– 
– 
– 
(97.1) 
(174.2) 

– 
– 
– 
– 
(51.8) 
(226.0) 

(41.0) 
16.4 
7.2 
– 
(16.2) 

(4.8) 
1.5 
– 
(0.6) 
– 
(20.1) 

(41.0) 
16.4 
7.2 
(97.1) 
(190.4) 

(4.8) 
1.5 
(2.7) 
(0.3) 
(51.8) 
(248.5) 

The effect of foreign exchange rate changes includes a gain of £8.4m (2019 – gain of £2.7m) on the sale and liquidation of 
overseas subsidiaries that has been reclassified to the consolidated income statement in accordance with IAS 21 ‘The effects of 
changes in foreign exchange rates’. 

Fair value through OCI reserve 
For investments in equity instruments that are measured at fair value through other comprehensive income, changes in fair value 
are recognised through OCI. Fair value movements are never recycled to the income statement, even if the underlying asset is sold, 
impaired or otherwise derecognised. 

Translation reserve 
The translation reserve is used to record foreign exchange rate changes relating to the translation of the results of foreign 
subsidiaries arising after 1 January 2004. It is also used to record foreign exchange differences arising on long-term foreign currency 
borrowings used to finance or hedge foreign currency investments.  

Hedging reserve 
For cash flow hedges that meet the conditions for hedge accounting, the portion of the gains or losses on the hedging instrument 
that are determined to be an effective hedge are recognised directly in shareholders’ equity. When the hedged firm commitment 
results in the recognition of a non-financial asset or liability then, at the time the asset or liability is recognised, the associated gains 
or losses that had previously been recognised in shareholders’ equity are included in the initial measurement of the acquisition cost 
or other carrying amount of the asset or liability.  

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 169 

169 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

27  Retained earnings 

At 1 January  
Total comprehensive (loss) / income attributable to owners of the parent for the year: 
– (Loss) / profit for the year 
– Actuarial gains / (losses) on defined pension benefits (see note 5) 
– Tax (charged) / credited to reserves 
Total comprehensive (loss) / income for the year 
Share-based payments, net of tax 
Share buyback programme 
Net purchase of own shares by Inchcape Employee Trust 
Dividends paid (see note 10) 
At 31 December 

28  Notes to the consolidated statement of cash flows 
a.  Reconciliation of cash generated from operations 

Cash flows from operating activities  
Operating (loss) / profit  
Exceptional items (see note 2) 
Amortisation of intangible assets 
Depreciation of property, plant and equipment 
Depreciation of right-of-use assets (including non-exceptional impairment charges) 
Profit on disposal of property, plant and equipment 
Gain on disposal of right-of-use assets 
Share-based payments charge 
Decrease in inventories 
Decrease / (increase) in trade and other receivables 
Decrease in trade and other payables 
Increase in provisions 
Pension contributions less than the pension charge for the year1 
Decrease in interest in leased vehicles 
Payments in respect of operating exceptional items 
Other non-cash items  
Cash generated from operations 

1.  Includes additional payments of £3.7m (2019 – £2.8m). 

2020  
£m  

2019 
£m  

1,141.4 

1,093.1 

(140.1) 
14.8 
(2.8) 
(128.1) 
3.7 
(31.4) 
– 
– 
985.6 

322.9 
(71.7) 
10.1 
261.3 
6.8 
(100.0) 
(9.3) 
(110.5) 
1,141.4 

2020 
£m  

2019  
£m  

(91.6) 
 257.1  
 18.4  
 35.3  
 54.0  
– 
(1.6) 
 3.3  
351.0 
 124.4  
(413.0) 
 5.1  
 3.3 
 15.9  
(24.3) 
1.5 
338.8  

448.6 
(75.5) 
16.0 
42.6 
66.3 
(4.4) 
(0.1) 
6.1 
94.8 
(29.4) 
(121.5) 
1.7 
2.3 
7.3 
(10.5) 
1.6 
445.9 

170 

170 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Total comprehensive (loss) / income attributable to owners of the parent for the year: 

27  Retained earnings 

At 1 January  

– (Loss) / profit for the year 

– Actuarial gains / (losses) on defined pension benefits (see note 5) 

– Tax (charged) / credited to reserves 

Total comprehensive (loss) / income for the year 

Share-based payments, net of tax 

Share buyback programme 

Net purchase of own shares by Inchcape Employee Trust 

Dividends paid (see note 10) 

At 31 December 

28  Notes to the consolidated statement of cash flows 

a.  Reconciliation of cash generated from operations 

Cash flows from operating activities  

Operating (loss) / profit  

Exceptional items (see note 2) 

Amortisation of intangible assets 

Depreciation of property, plant and equipment 

Depreciation of right-of-use assets (including non-exceptional impairment charges) 

Profit on disposal of property, plant and equipment 

Gain on disposal of right-of-use assets 

Share-based payments charge 

Decrease in inventories 

Decrease / (increase) in trade and other receivables 

Decrease in trade and other payables 

Increase in provisions 

Pension contributions less than the pension charge for the year1 

Decrease in interest in leased vehicles 

Payments in respect of operating exceptional items 

Other non-cash items  

Cash generated from operations 

1.  Includes additional payments of £3.7m (2019 – £2.8m). 

170 

Inchcape plc Annual Report and Accounts 2020 

2020  

£m  

2019 

£m  

1,141.4 

1,093.1 

(140.1) 

14.8 

(2.8) 

(128.1) 

3.7 

322.9 

(71.7) 

10.1 

261.3 

6.8 

(31.4) 

(100.0) 

– 

– 

(9.3) 

(110.5) 

985.6 

1,141.4 

2020 

£m  

2019  

£m  

(91.6) 

 257.1  

 18.4  

 35.3  

 54.0  

– 

(1.6) 

 3.3  

351.0 

 124.4  

(413.0) 

 5.1  

 3.3 

 15.9  

(24.3) 

1.5 

338.8  

448.6 

(75.5) 

16.0 

42.6 

66.3 

(4.4) 

(0.1) 

6.1 

94.8 

(29.4) 

(121.5) 

1.7 

2.3 

7.3 

(10.5) 

1.6 

445.9 

28  Notes to the consolidated statement of cash flows continued 
b.  Net debt reconciliation 

Net debt at 1 January 2019  
Cash flows 
Acquisitions 
Disposals 
New lease liabilities 
Transferred to liabilities held for sale 
Foreign exchange adjustments 
Net movement in fair value 
Net debt at 1 January 2020  
Cash flows 
Acquisitions 
Disposals 
New lease liabilities 
Transferred to liabilities held for sale 
Foreign exchange adjustments 
Net debt at 31 December 2020 

Net debt is analysed as follows: 

Liabilities from financing activities 

Assets 

Borrowings 
£m 
(448.9) 
197.4 
(22.9) 
– 
– 
– 
(1.8) 
(0.1) 
(276.3) 
66.1 
– 
– 
– 
– 
0.2 
(210.0) 

Leases 
£m 
(460.4) 
65.7 
(12.5) 
41.8 
(30.2) 
30.1 
12.7 
– 
(352.8) 
57.4 
(1.1) 
– 
(35.7) 
1.0 
(1.6) 
(332.8) 

Sub-total 
£m 
(909.3) 
263.1 
(35.4) 
41.8 
(30.2) 
30.1 
10.9 
(0.1) 
(629.1) 
123.5 
(1.1) 
– 
(35.7) 
1.0 
(1.4) 
(542.8) 

Cash / bank 
overdrafts 
£m 
463.4 
(214.0) 
(41.2) 
230.4 
– 
– 
(59.4) 
– 
379.2 
55.3 
(31.5) 
73.5 
– 
– 
(0.2) 
476.3 

Cash and cash equivalents as per the statement of financial position 
Cash and cash equivalents included in disposal groups held for sale 
Borrowings – disclosed as current liabilities 
Add back: amounts treated as debt financing (see below) 
Cash and cash equivalents as per the statement of cash flows 
Debt financing 
Borrowings – disclosed as current liabilities and treated as debt financing (see above) 
Borrowings – disclosed as non-current liabilities 
Lease liabilities 
Debt financing 
Net debt 
Add back: lease liabilities 
Net cash 

 2020  
£m  

481.2 
1.2 
(6.1) 
– 
476.3 

– 
(210.0) 
(332.8) 
(542.8) 
(66.5) 
332.8 
266.3 

Total 
net debt 
£m 
(445.9) 
49.1 
(76.6) 
272.2 
(30.2) 
30.1 
(48.5) 
(0.1) 
(249.9) 
178.8 
(32.6) 
73.5 
(35.7) 
1.0 
(1.6) 
(66.5) 

2019  
£m 

423.0 
– 
(50.1) 
6.3 
379.2 

(6.3) 
(270.0) 
(352.8) 
(629.1) 
(249.9) 
352.8 
102.9 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 171 

171 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

29  Acquisitions and disposals 
a.  Acquisitions 
On 24 March 2020, the Group acquired the Mercedes-Benz passenger car and private vans Distribution operations in Colombia 
from Daimler Colombia S.A., for a total cash consideration of £27.1m. A distribution agreement with a provisional fair value of 
£14.2m has been recognised at the date of acquisition. The business was acquired to strengthen the Group’s partnership with 
Daimler-Mercedes-Benz in South America and follows on from the acquisition on 2 December 2019 of Autolider, the distributor of 
certain Daimler brands such as Mercedes-Benz passenger and commercial vehicles, Freightliner and Fuso in Uruguay and 
Mercedes-Benz passenger and commercial vehicles in Ecuador.  

Details of the provisional fair values of the identifiable assets and liabilities as at the date of acquisition are set out below: 

Assets and liabilities acquired  
Distribution agreements recognised on acquisition (see note 11) 
Property, plant and equipment  
Right-of-use assets 
Inventory 
Lease liabilities 
Provisions 
Net identifiable assets 
Goodwill 
Net assets acquired 
Consideration comprises 
Cash consideration 

Total consideration 

Revenue and profit contribution 

Income statement items 
Revenue recognised since the acquisition date in the consolidated income statement 
Profit after tax since the acquisition date in the consolidated income statement  

Fair value 
£m 

14.2 
0.4 
0.6 
13.3 
(0.6) 
(0.8) 
27.1 
– 
27.1 

27.1 
27.1 

Total 
£m 

41.7 
0.4 

Other acquisitions 
On 31 July 2020, the Group was awarded the Daimler Distribution contract in El Salvador and entered into an asset purchase 
agreement to acquire assets from the exiting distributor, with a cash purchase price at completion of £0.8m. During the year, the 
Group also entered into distribution contracts with BMW to distribute the MINI and Motorrad brands in Peru and the MINI brand in 
Chile. The total cost of these acquisitions was £3.6m. Total goodwill arising on the transactions was £0.5m. 

Measurement period adjustments 
During the year, adjustments have been made to the fair value of assets and liabilities acquired in business combinations in 2019. 
These fair value adjustments were not material and therefore prior periods have not been restated. These changes, together with 
the finalisation of the purchase consideration, have resulted in an increase in the amount of goodwill recognised on acquisition  
of £0.7m. 

Cash outflow to acquire businesses, net of cash and overdrafts acquired 
Cash consideration 
Less: Cash acquired 
Net cash outflow 

2020 
£m  

31.5 
– 
31.5 

2019 
£m  

43.4 
(2.2) 
41.2 

172 

172 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

29  Acquisitions and disposals 

a.  Acquisitions 

On 24 March 2020, the Group acquired the Mercedes-Benz passenger car and private vans Distribution operations in Colombia 

from Daimler Colombia S.A., for a total cash consideration of £27.1m. A distribution agreement with a provisional fair value of 

£14.2m has been recognised at the date of acquisition. The business was acquired to strengthen the Group’s partnership with 

Daimler-Mercedes-Benz in South America and follows on from the acquisition on 2 December 2019 of Autolider, the distributor of 

certain Daimler brands such as Mercedes-Benz passenger and commercial vehicles, Freightliner and Fuso in Uruguay and 

Mercedes-Benz passenger and commercial vehicles in Ecuador.  

Details of the provisional fair values of the identifiable assets and liabilities as at the date of acquisition are set out below: 

Assets and liabilities acquired  

Property, plant and equipment  

Distribution agreements recognised on acquisition (see note 11) 

Right-of-use assets 

Inventory 

Lease liabilities 

Provisions 

Net identifiable assets 

Goodwill 

Net assets acquired 

Consideration comprises 

Cash consideration 

Total consideration 

Revenue and profit contribution 

Income statement items 

Other acquisitions 

Revenue recognised since the acquisition date in the consolidated income statement 

Profit after tax since the acquisition date in the consolidated income statement  

On 31 July 2020, the Group was awarded the Daimler Distribution contract in El Salvador and entered into an asset purchase 

agreement to acquire assets from the exiting distributor, with a cash purchase price at completion of £0.8m. During the year, the 

Group also entered into distribution contracts with BMW to distribute the MINI and Motorrad brands in Peru and the MINI brand in 

Chile. The total cost of these acquisitions was £3.6m. Total goodwill arising on the transactions was £0.5m. 

Measurement period adjustments 

During the year, adjustments have been made to the fair value of assets and liabilities acquired in business combinations in 2019. 

These fair value adjustments were not material and therefore prior periods have not been restated. These changes, together with 

the finalisation of the purchase consideration, have resulted in an increase in the amount of goodwill recognised on acquisition  

Cash outflow to acquire businesses, net of cash and overdrafts acquired 

of £0.7m. 

Cash consideration 

Less: Cash acquired 

Net cash outflow 

2020 

£m  

31.5 

– 

31.5 

2019 

£m  

43.4 

(2.2) 

41.2 

Fair value 

£m 

14.2 

0.4 

0.6 

13.3 

(0.6) 

(0.8) 

27.1 

– 

27.1 

27.1 

27.1 

Total 

£m 

41.7 

0.4 

172 

Inchcape plc Annual Report and Accounts 2020 

29  Acquisitions and disposals continued 
b.  Disposals 

Assets and liabilities disposed of 
Goodwill 
Property, plant and equipment  
Right-of-use assets 
Tax assets 
Inventory 
Trade and other payables 
Provisions  
Lease liabilities 
Net assets disposed of 
Consideration received 
Disposal costs incurred 
(Loss) / gain on disposal  

Australia 
Retail 
£m 

UK Retail 
£m 

Total 
£m 

5.5 
2.4 
11.7 
0.2 
21.9 
(19.1) 
(0.4) 
(15.5) 
6.7 
6.1 
– 
(0.6) 

2.1 
53.5 
9.3 
– 
40.8 
(36.8) 
– 
(13.8) 
55.1 
59.5 
(1.5) 
2.9 

7.6 
55.9 
21.0 
0.2 
62.7 
(55.9) 
(0.4) 
(29.3) 
61.8 
65.6 
(1.5) 
2.3 

During the period, the Group continued to optimise its UK Retail portfolio and has disposed of 13 sites, generating disposal 
proceeds of £59.5m. In Australia, two further sites in our Retail business were disposed of in February 2020, generating disposal 
proceeds of £6.1m. The Group also received deferred consideration of £7.9m and incurred £0.4m of costs relating to the disposal of 
Retail operations in China in 2019. 

None of these disposals are material enough to be shown as discontinued operations on the face of the consolidated income 
statement as they do not represent a separate major line of business or geographical area of operations.  

c.  2019 acquisitions and disposals 
In 2019, the Group acquired the full share capital of Krasta Auto in Lithuania, an authorised dealer of BMW Group, from Modus 
Group for a total cash consideration of £16.3m (net of cash acquired). The business was acquired to strengthen the Group’s 
partnership with BMW in Northern Europe. A distribution agreement with a fair value of £19.0m has been recognised at the date of 
acquisition. The goodwill arising on the acquisition represents intangible assets that do not qualify for separate recognition and the 
premium paid to complete the Group’s consolidation of BMW’s representation across the Baltic region. None of the goodwill is 
expected to be deductible for tax purposes.  

The Group also acquired the full share capital of Autolider, a distributor of Mercedes-Benz passenger and commercial vehicles in 
both Uruguay and Ecuador, for cash consideration of £24.9m (net of cash acquired) and contingent consideration with a fair 
value of £3.9m. A distribution agreement with a provisional fair value of £14.2m has been recognised at the date of acquisition. 
This business builds further on the Group’s presence in Latin America, adding two new markets, and is consistent with the focus on 
core Distribution capabilities. The goodwill arising on the acquisition represents intangible assets that do not qualify for separate 
recognition and the Group strengthening its Latin American platform. None of the goodwill is expected to be deductible for  
tax purposes. 

The Group disposed of six Retail sites in Australia and seven in the UK, generating disposal proceeds of £96.6m. Additionally, the 
Group sold its Retail sites in China for total proceeds of £91.9m, out of which £8.1m was deferred for payment over 12 months, as 
well as the Inchcape Fleet Solutions business for cash proceeds of £100m. 

30  Guarantees and contingencies 

Guarantees 
Performance bonds 
Contingent liabilities 

2020 
£m 

42.9 
19.0 
9.2 
71.1 

2019 
£m 

48.8 
15.9 
10.4 
75.1 

The Group also has, in the ordinary course of business, commitments under foreign exchange instruments relating to the hedging 
of transactional exposures (see note 24). 

Franked Investment Income Group Litigation Order 
Inchcape is a participant in an action in the United Kingdom against HM Revenue and Customs (HMRC) in the Franked Investment 
Income Group Litigation Order (FII GLO). There are 23 corporate groups in the FII GLO. The action concerns the treatment for UK 
corporate tax purposes of profits earned overseas and distributed to the UK. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 173 

173 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

30  Guarantees and contingencies continued 
HMRC was previously granted leave to appeal a number of items at the Supreme Court. The first of these hearings was in February 
2020 and the second hearing occurred in December 2020. The judgment for the February hearing was handed on 20 November 
2020. HMRC argued that Limitation Act 1980 applies only to mistakes of fact and not to mistakes of law, or alternatively that the Test 
Claimants could reasonably have discovered their mistake more than six years before they issued their claims in 2003. On either 
approach, a proportion of the claims would be time-barred. The Supreme Court unanimously allowed the appeal but only on the 
basis that time limit for the claim begins to run when the claimant discovers their mistake in the sense of recognising that they have 
a worthwhile claim. The Supreme Court has therefore returned the test case to the High Court to establish when the claimant could 
have reasonably discovered the relevant mistake.  

Therefore, resolution of the test case in the FII GLO remains incomplete. As at 31 December 2020, no further receipts have been 
recognised in relation to the balance of Inchcape’s claim in the FII GLO due to the uncertainty of the eventual outcome given the 
test case has not yet completed nor has Inchcape’s specific claim been heard by the Courts. 

Other matter 
While this does not represent a contingent liability, we note that a class action has been brought against our subsidiary, Subaru 
(Australia) Pty Limited, in connection with the global Takata airbag inflator recall. Subaru (Australia) Pty Limited is one of a number 
of named defendants and is, along with others, taking steps to defend the action. 

31  Commitments 
a.  Capital commitments 
Contracts placed for future capital expenditure at the balance sheet date but not yet incurred are as follows: 

Property, plant and equipment 

b.  Lease commitments 
Operating lease commitments – Group as lessee 
Future minimum lease payments for short-term leases under non-cancellable operating leases are as follows:  

Within one year 

2020 
£m 

12.7 

2020 
£m 

2.8 

2019 
£m 

5.0 

2019 
£m 

3.2 

Operating leases – Group as lessor 
The Group has entered into non-cancellable operating leases on a number of its vehicles and certain properties. These leases have 
varying terms, escalation clauses and renewal rights and are not individually significant to the Group. 

Future minimum lease payments receivable under non-cancellable operating leases are as follows: 

Within one year 
Between one and five years 
After five years 

2020 
£m 

1.9 
2.3 
– 
4.2 

2019  
£m  

3.4 
4.9 
0.1 
8.4 

Sub-lease receivables – Group as lessor 
The Group has entered into sub-leases for a number of properties and other assets. As the lease term represents a major proportion 
of the underlying asset’s useful life, the associated right-of-use asset has been derecognised and replaced with a sub-lease 
receivable. Future minimum lease payments receivable under sub-leases, together with the present value of the net minimum lease 
payments receivable (included within trade and other receivables), are as follows:  

Minimum lease payments receivable: 
– Within one year 
– Between one and five years 
– After five years 
Total minimum lease payments receivable 
Less: Unearned finance income 
Present value of sub-lease receivables 

174 

174 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

2020 
£m 

1.9 
7.1 
11.5 
20.5 
(4.8) 
15.7 

2019 
£m 

0.8 
3.5 
8.2 
12.5 
(3.1) 
9.4 

 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

30  Guarantees and contingencies continued 

HMRC was previously granted leave to appeal a number of items at the Supreme Court. The first of these hearings was in February 

2020 and the second hearing occurred in December 2020. The judgment for the February hearing was handed on 20 November 

2020. HMRC argued that Limitation Act 1980 applies only to mistakes of fact and not to mistakes of law, or alternatively that the Test 

Claimants could reasonably have discovered their mistake more than six years before they issued their claims in 2003. On either 

approach, a proportion of the claims would be time-barred. The Supreme Court unanimously allowed the appeal but only on the 

basis that time limit for the claim begins to run when the claimant discovers their mistake in the sense of recognising that they have 

a worthwhile claim. The Supreme Court has therefore returned the test case to the High Court to establish when the claimant could 

have reasonably discovered the relevant mistake.  

Therefore, resolution of the test case in the FII GLO remains incomplete. As at 31 December 2020, no further receipts have been 

recognised in relation to the balance of Inchcape’s claim in the FII GLO due to the uncertainty of the eventual outcome given the 

test case has not yet completed nor has Inchcape’s specific claim been heard by the Courts. 

While this does not represent a contingent liability, we note that a class action has been brought against our subsidiary, Subaru 

(Australia) Pty Limited, in connection with the global Takata airbag inflator recall. Subaru (Australia) Pty Limited is one of a number 

of named defendants and is, along with others, taking steps to defend the action. 

Other matter 

31  Commitments 

a.  Capital commitments 

Contracts placed for future capital expenditure at the balance sheet date but not yet incurred are as follows: 

Future minimum lease payments for short-term leases under non-cancellable operating leases are as follows:  

Sub-lease receivables – Group as lessor 

The Group has entered into sub-leases for a number of properties and other assets. As the lease term represents a major proportion 

of the underlying asset’s useful life, the associated right-of-use asset has been derecognised and replaced with a sub-lease 

receivable. Future minimum lease payments receivable under sub-leases, together with the present value of the net minimum lease 

payments receivable (included within trade and other receivables), are as follows:  

Property, plant and equipment 

b.  Lease commitments 

Operating lease commitments – Group as lessee 

Within one year 

Operating leases – Group as lessor 

Within one year 

Between one and five years 

After five years 

Minimum lease payments receivable: 

– Within one year 

– Between one and five years 

– After five years 

Total minimum lease payments receivable 

Less: Unearned finance income 

Present value of sub-lease receivables 

174 

Inchcape plc Annual Report and Accounts 2020 

2020 

£m 

12.7 

2020 

£m 

2.8 

2020 

£m 

1.9 

2.3 

– 

4.2 

2020 

£m 

1.9 

7.1 

11.5 

20.5 

(4.8) 

15.7 

2019 

£m 

5.0 

2019 

£m 

3.2 

2019  

£m  

3.4 

4.9 

0.1 

8.4 

2019 

£m 

0.8 

3.5 

8.2 

12.5 

(3.1) 

9.4 

31  Commitments continued 
c.  Residual value commitments 
The Group has entered into agreements with leasing companies and other third parties to repurchase vehicles for a specified value 
at a predetermined date as follows: 

Vehicles subject to residual value commitments 

1. The comparative has been restated to include additional commitments previously undisclosed. 

2020 
£m 

29.0 

2019 
£m 

(Restated)1 

34.5 

Residual value commitments comprise the total repurchase liability on all vehicles where the Group has a residual value 
commitment. These commitments are largely expected to be settled over the next three years. The disposal of the Fleet Solutions 
business in the UK has driven the reduction in the Group’s vehicle liabilities and commitments. 

Where the repurchase commitment is in respect of a vehicle sold by the Group, the repurchase commitment is included within 
‘trade and other payables’. Included within the above are £0.4m (2019 – £0.3m) of residual value commitments that are included 
within ‘trade and other payables’. 

32  Related party disclosures 
a.  Trading transactions 
Intra-group transactions have been eliminated on consolidation and are not disclosed in this note. Details of transactions between 
the Group and other related parties are disclosed below: 

Other income paid to related parties 

Transactions   

Amounts outstanding 

2020 
£m 

1.2 

2019 

£m   

0.8   

2020 
£m 

– 

2019 
£m 

– 

All of the transactions arise in the ordinary course of business and are on an arm’s length basis. The amounts outstanding are 
unsecured and will be settled in cash. There have been no guarantees provided or received for any related party receivables. The 
Group has not raised any provision for doubtful debts relating to amounts owed by related parties (2019 – £nil).  

b.  Compensation of key management personnel 
The remuneration of the Board of Directors and the Executive Committee was as follows: 

The Group has entered into non-cancellable operating leases on a number of its vehicles and certain properties. These leases have 

varying terms, escalation clauses and renewal rights and are not individually significant to the Group. 

Future minimum lease payments receivable under non-cancellable operating leases are as follows: 

Wages and salaries 
Post-retirement benefits 
Compensation for loss of office 
Share-based payments 

2020 
 £m  

4.9 
0.3 
0.9 
0.5 
6.6 

2019 
 £m  

5.4 
0.6 
– 
2.2 
8.2 

The remuneration of the Directors and other key management is determined by the Remuneration Committee having regard to the 
performance of individuals and market trends. Further details of emoluments paid to the Directors are included in the Directors’ 
Report on Remuneration. 

33  Foreign currency translation 
The main exchange rates used for translation purposes are as follows: 

Australian dollar 
Chilean peso 
Ethiopian birr 
Euro 
Hong Kong dollar 
Russian rouble 
Singapore dollar 
US dollar 

Average rates   

Year-end rates 

2020 

2019   

2020 

2019 

1.87 
1,024.20 
45.18 
1.13 
10.01 
94.11 
1.78 
1.29 

1.84   
908.04   
37.39   
1.14   
10.01   
82.96   
1.74   
1.28   

1.78 
973.00 
52.91 
1.12 
10.59 
101.21 
1.81 
1.37 

1.89 
996.59 
42.42 
1.18 
10.34 
82.13 
1.78 
1.33 

34  Events after the reporting period 
The Group disposed of a Retail business in Luxembourg in January 2021 for £4.7m.  

Lenders with total syndicated revolving credit facility commitments of £620m approved a 2nd extension option in February 2021, 
resulting in £620m of commitments being further extended to 2026. 

Inchcape plc Annual Report and Accounts 2020 

175 

Inchcape Annual Report and Accounts 2020 175 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative performance measures 

Alternative performance measures 
The Group assesses its performance using a variety of alternative performance measures which are not defined under International 
Financial Reporting Standards. These provide insight into how the Board and Executive Committee monitor the Group’s strategic 
and financial performance, and provide useful information on the trends, performance and position of the Group. 

The Group’s income statement and segmental analysis identify separately adjusted measures and exceptional items. These 
adjusted measures reflect adjustments to IFRS measures. The Directors consider these ‘adjusted’ measures to be an informative 
additional measure of the ongoing trading performance of the Group. Adjusted results are stated before exceptional items. 

Exceptional items can include gains or losses on the disposal of businesses, restructuring of businesses, acquisition costs, asset 
impairments and the tax effects of these items. Exceptional items excluded from adjusted results can evolve from one financial 
period to the next depending on the nature of exceptional items or one-off type activities.  

Changes to APMs  
Net cash is introduced as a measure of the Group’s net indebtedness. It is based on cash and cash equivalents less borrowings 
adjusted for the fair value of derivatives that hedge interest rate or currency risk. Organic growth is also introduced and is a 
measure of growth in sales in operations that have been open for at least a year at constant foreign exchanges rates. Trading profit 
is removed as central costs are now fully allocated to the Group’s reporting segments. Central costs represent the costs of Group 
functions and were previously reported separately.  

Constant currency 
Some comparative performance measures are translated at constant exchange rates, called ‘constant currency’ measures. This 
restates the prior period results at a common exchange rate to the current period and therefore excludes the impact of changes in 
exchange rates used for translation. 

Performance measure 

Definition 

Why we measure it 

Gross profit before 
exceptional items 

Gross profit before exceptional items.  
Refer to the consolidated income statement. 

Operating profit before 
exceptional items 

Operating profit before exceptional items.  
Refer to the consolidated income statement. 

Operating margin 

Operating profit (before exceptional items) divided 
by revenue. 

Profit before tax & 
exceptional items 

Exceptional items 

Represents the profit made after operating  
and interest expense excluding the impact of 
exceptional items and before tax is charged. Refer 
to consolidated income statement. 

Items that are charged or credited in the 
consolidated income statement which are material 
and non-recurring in nature. Refer to note 2. 

Free cash flow 

Net cash flows from operating activities, before 
exceptional cash flows, less normalised net capital 
expenditure and dividends paid to non-controlling 
interests. Refer to page 31. 

A key metric of the direct profit contribution from 
the Group’s revenue streams (e.g. Vehicles  
and Aftersales) 

A key metric of the Group’s business performance. 

A key metric of operational efficiency, ensuring that 
we are leveraging global scale to translate sales 
growth into profit. 

A key driver of delivering sustainable and growing 
earnings to shareholders. 

The separate reporting of exceptional items helps 
provide additional useful information regarding the 
Group’s business performance and is consistent with 
the way that financial performance is measured by 
the Board and the Executive Committee. 

A key driver of the Group’s ability to ‘Invest to 
Accelerate Growth’ and to make distributions to 
shareholders. 

Return on capital 
employed (ROCE)  

Operating profit (before exceptional items) divided 
by the average of opening and closing capital 
employed, where capital employed is defined as 
net assets add net debt / less net funds. 

A key measure of Ignite (Invest to Accelerate 
Growth), ROCE is a measure of the Group’s ability 
to drive better returns for investors on the capital  
we invest. 

176 

176 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
Alternative performance measures 

Alternative performance measures 

The Group assesses its performance using a variety of alternative performance measures which are not defined under International 

Financial Reporting Standards. These provide insight into how the Board and Executive Committee monitor the Group’s strategic 

and financial performance, and provide useful information on the trends, performance and position of the Group. 

The Group’s income statement and segmental analysis identify separately adjusted measures and exceptional items. These 

adjusted measures reflect adjustments to IFRS measures. The Directors consider these ‘adjusted’ measures to be an informative 

additional measure of the ongoing trading performance of the Group. Adjusted results are stated before exceptional items. 

Exceptional items can include gains or losses on the disposal of businesses, restructuring of businesses, acquisition costs, asset 

impairments and the tax effects of these items. Exceptional items excluded from adjusted results can evolve from one financial 

period to the next depending on the nature of exceptional items or one-off type activities.  

Changes to APMs  

Net cash is introduced as a measure of the Group’s net indebtedness. It is based on cash and cash equivalents less borrowings 

adjusted for the fair value of derivatives that hedge interest rate or currency risk. Organic growth is also introduced and is a 

measure of growth in sales in operations that have been open for at least a year at constant foreign exchanges rates. Trading profit 

is removed as central costs are now fully allocated to the Group’s reporting segments. Central costs represent the costs of Group 

functions and were previously reported separately.  

Constant currency 

exchange rates used for translation. 

Performance measure 

Definition 

Some comparative performance measures are translated at constant exchange rates, called ‘constant currency’ measures. This 

restates the prior period results at a common exchange rate to the current period and therefore excludes the impact of changes in 

Why we measure it 

and Aftersales) 

growth into profit. 

Gross profit before 

exceptional items 

Gross profit before exceptional items.  

A key metric of the direct profit contribution from 

Refer to the consolidated income statement. 

the Group’s revenue streams (e.g. Vehicles  

Operating profit before 

Operating profit before exceptional items.  

A key metric of the Group’s business performance. 

exceptional items 

Refer to the consolidated income statement. 

Operating margin 

Operating profit (before exceptional items) divided 

A key metric of operational efficiency, ensuring that 

by revenue. 

we are leveraging global scale to translate sales 

Profit before tax & 

exceptional items 

Represents the profit made after operating  

A key driver of delivering sustainable and growing 

and interest expense excluding the impact of 

earnings to shareholders. 

exceptional items and before tax is charged. Refer 

to consolidated income statement. 

Exceptional items 

Items that are charged or credited in the 

The separate reporting of exceptional items helps 

consolidated income statement which are material 

provide additional useful information regarding the 

and non-recurring in nature. Refer to note 2. 

Group’s business performance and is consistent with 

the way that financial performance is measured by 

the Board and the Executive Committee. 

Free cash flow 

Net cash flows from operating activities, before 

A key driver of the Group’s ability to ‘Invest to 

exceptional cash flows, less normalised net capital 

Accelerate Growth’ and to make distributions to 

expenditure and dividends paid to non-controlling 

shareholders. 

interests. Refer to page 31. 

Return on capital 

Operating profit (before exceptional items) divided 

A key measure of Ignite (Invest to Accelerate 

employed (ROCE)  

by the average of opening and closing capital 

Growth), ROCE is a measure of the Group’s ability 

employed, where capital employed is defined as 

to drive better returns for investors on the capital  

net assets add net debt / less net funds. 

we invest. 

176 

Inchcape plc Annual Report and Accounts 2020 

Performance measure 

Definition 

Why we measure it 

Net funds / (debt) 

Net cash 

Net capital  
expenditure 

Cash and cash equivalents less borrowings and 
lease liabilities adjusted for the fair value of 
derivatives that hedge interest rate or currency risk 
on borrowings. Refer to note 28. 

Cash and cash equivalents less borrowings 
adjusted for the fair value of derivatives that hedge 
interest rate or currency risk on borrowings and 
before the incremental impact of IFRS 16 lease 
liabilities. Refer to note 28. 

Cash outflows from the purchase of property, plant 
and equipment and intangible assets less the 
proceeds from the disposal of property, plant and 
equipment and intangible assets. Refer to page 31. 

A measure of the Group’s net indebtedness that 
provides an indicator of the overall balance  
sheet strength. 

A measure of the Group’s net indebtedness that 
provides an indicator of the overall balance sheet 
strength and is widely used by external parties. 

A measure of the net amount invested in 
operational facilities in the period. 

Constant currency  
% change 

Presentation of reported results compared to prior 
period translated using constant rates of exchange. 

A measure of business performance which 
excludes the impact of changes in exchange rates 
used for translation. 

Organic growth 

Organic growth is defined as sales growth in 
operations that have been open for at least a year 
at constant foreign exchange rates. 

A measure of business performance which 
excludes the impact of acquisition and disposals in 
the period. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 177 

177 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
Five year record 

The information presented in the table below is prepared in accordance with IFRS, as in issue and effective at that year end date. 

Consolidated income statement 
Revenue 

Operating profit before exceptional items 
Operating exceptional items 
Operating (loss) / profit 
Share of profit / (loss) after tax of joint ventures and associates 
(Loss) / profit before finance and tax 
Net finance costs before exceptional items 
Exceptional finance costs 
(Loss) / profit before tax 
Tax before exceptional tax 
Exceptional tax 
(Loss) / profit after tax 
Non-controlling interests  
(Loss) / profit for the year 

Basic: 
– (Loss) / profit before tax 
– (Loss) / earnings per share (pence) 
Adjusted (before exceptional items): 
– Profit before tax 
– Earnings per share (pence) 
Dividends per share – interim paid and final proposed (pence) 

Consolidated statement of financial position 
Non-current assets 
Other assets less (liabilities) excluding net (debt) / funds  
Capital employed 
Net (debt) / funds  
Net assets 

Equity attributable to owners of the parent 
Non-controlling interests 
Total equity 

2020 
£m  

2019 
£m  

2018 
£m  

2017 
£m  

2016 
£m  

6,837.8 

9,379.7 

9,277.0 

8,953.3 

7,838.4 

165.5 
(257.1) 
(91.6) 
– 
(91.6) 
(36.6) 
– 
(128.2) 
(33.2) 
24.2 
(137.2) 
(2.9) 
(140.1) 

(128.2) 
(35.6)p 

128.9 
23.6p 
6.9p 

373.1 
75.5 
448.6 
0.3 
448.9 
(47.1) 
– 
401.8 
(75.6) 
2.5 
328.7 
(5.8) 
322.9 

401.8 
79.0p 

326.3 
59.9p 
26.8p 

398.6 
(223.7) 
174.9 
0.1 
175.0 
(48.1) 
(13.9) 
113.0 
(79.1) 
5.5 
39.4 
(7.0) 
32.4 

113.0 
7.8p 

350.6 
63.8p 
26.8p 

406.6 
(12.6) 
394.0 
– 
394.0 
(25.0) 
– 
369.0 
(96.1) 
2.7 
275.6 
(7.9) 
267.7 

369.0 
64.6p 

381.6 
66.7p 
26.8p 

359.1 
(81.6) 
277.5 
(0.1) 
277.4 
(9.6) 
– 
267.8 
(88.0) 
11.5 
191.3 
(6.9) 
184.4 

267.8 
43.2p 

349.4 
59.6p 
23.8p 

1,502.1 
(351.9) 
1,150.2 
(66.5) 
1,083.7 

1,773.2 
(224.7) 
1,548.5 
(249.9) 
1,298.6 

2,056.0 
(248.4) 
1,807.6 
(445.9) 
1,361.7 

1,641.0 
(273.3) 
1,367.7 
80.2 
1,447.9 

1,563.4 
(227.4) 
1,336.0 
26.5 
1,362.5 

1,064.4 
19.3 
1,083.7 

1,278.3 
20.3 
1,298.6 

1,338.4 
23.3 
1,361.7 

1,427.3 
20.6 
1,447.9 

1,343.9 
18.6 
1,362.5 

178 

178 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Five year record 

Company statement of financial position 
As at 31 December 2020 

The information presented in the table below is prepared in accordance with IFRS, as in issue and effective at that year end date. 

Consolidated income statement 

Revenue 

Operating profit before exceptional items 

Operating exceptional items 

Operating (loss) / profit 

Share of profit / (loss) after tax of joint ventures and associates 

(Loss) / profit before finance and tax 

Net finance costs before exceptional items 

Exceptional finance costs 

(Loss) / profit before tax 

Tax before exceptional tax 

Exceptional tax 

(Loss) / profit after tax 

Non-controlling interests  

(Loss) / profit for the year 

Basic: 

– (Loss) / profit before tax 

– (Loss) / earnings per share (pence) 

Adjusted (before exceptional items): 

– Profit before tax 

– Earnings per share (pence) 

Non-current assets 

Capital employed 

Net (debt) / funds  

Net assets 

Equity attributable to owners of the parent 

Non-controlling interests 

Total equity 

2020 

£m  

2019 

£m  

2018 

£m  

2017 

£m  

2016 

£m  

6,837.8 

9,379.7 

9,277.0 

8,953.3 

7,838.4 

165.5 

(257.1) 

(91.6) 

(91.6) 

(36.6) 

– 

– 

(128.2) 

(33.2) 

24.2 

(137.2) 

(2.9) 

(140.1) 

(128.2) 

(35.6)p 

128.9 

23.6p 

6.9p 

373.1 

75.5 

448.6 

0.3 

448.9 

(47.1) 

– 

401.8 

(75.6) 

2.5 

328.7 

(5.8) 

322.9 

401.8 

79.0p 

326.3 

59.9p 

26.8p 

398.6 

(223.7) 

174.9 

0.1 

175.0 

(48.1) 

(13.9) 

113.0 

(79.1) 

5.5 

39.4 

(7.0) 

32.4 

113.0 

7.8p 

350.6 

63.8p 

26.8p 

406.6 

(12.6) 

394.0 

394.0 

(25.0) 

– 

– 

369.0 

(96.1) 

2.7 

275.6 

(7.9) 

267.7 

369.0 

64.6p 

381.6 

66.7p 

26.8p 

359.1 

(81.6) 

277.5 

(0.1) 

277.4 

(9.6) 

– 

267.8 

(88.0) 

11.5 

191.3 

(6.9) 

184.4 

267.8 

43.2p 

349.4 

59.6p 

23.8p 

1,502.1 

1,773.2 

2,056.0 

1,641.0 

1,563.4 

1,150.2 

1,548.5 

1,807.6 

1,367.7 

1,336.0 

(66.5) 

(249.9) 

(445.9) 

80.2 

26.5 

1,083.7 

1,298.6 

1,361.7 

1,447.9 

1,362.5 

1,064.4 

1,278.3 

1,338.4 

1,427.3 

1,343.9 

19.3 

20.3 

23.3 

20.6 

18.6 

1,083.7 

1,298.6 

1,361.7 

1,447.9 

1,362.5 

Dividends per share – interim paid and final proposed (pence) 

Consolidated statement of financial position 

Other assets less (liabilities) excluding net (debt) / funds  

(351.9) 

(224.7) 

(248.4) 

(273.3) 

(227.4) 

Non-current assets 
Intangible assets 
Property, plant and equipment 
Investment in subsidiaries 
Deferred tax assets 
Trade and other receivables – amounts falling due after more than one year 

Current assets 
Current tax assets 
Trade and other receivables – amounts due within one year 
Cash and cash equivalents 

Total assets 

Current liabilities 
Trade and other payables – amounts falling due within one year 

Non-current liabilities 
Trade and other payables – amounts falling due after more than one year 

Total liabilities 
Net assets 

Equity 
Share capital 
Share premium 
Capital redemption reserve 
Retained earnings 
Total shareholders’ funds 

Notes 

2020 
£m 

2019 
£m 

3 
4 
5 
10 
6 

6 
7 

8 

9 

12 

8.1 
1.5 
1,565.7 
– 
210.5 
1,785.8 

2.6 
6.5 
1.1 
10.2 
1,796.0 

8.6 
1.5 
1,576.9 
5.6 
210.6 
1,803.2 

1.9 
42.2 
2.1 
46.2 
1,849.4 

(22.1) 
(22.1) 

(22.0) 
(22.0) 

(974.0) 
(974.0) 
(996.1) 
799.9 

(1,104.4) 
(1,104.4) 
(1,126.4) 
723.0 

39.4 
146.7 
141.2 
472.6 
799.9 

40.0 
146.7 
140.6 
395.7 
723.0 

The Company reported a profit for the financial year ended 31 December 2020 of £105.0m (2019 – a profit of £190.8m). The 
financial statements on pages 179 to 196 were approved by the Board of Directors on 24 February 2021 and were signed on its 
behalf by: 

Duncan Tait, 
Group Chief Executive 

Registered Number: 609782 

Inchcape plc 

Gijsbert de Zoeten, 
Chief Financial Officer 

178 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 179 

179 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company statement of changes in equity 
For the year ended 31 December 2020 

At 1 January 2019 

Profit for the year 
Total comprehensive income for the year  

Dividends 
Share buyback programme 
Net purchase of own shares by the Inchcape 
Employee Trust 
Share-based payments, net of tax 
At 1 January 2020 

Profit for the year 
Total comprehensive income for the year  

Dividends 
Share buyback programme 
Net purchase of own shares by the Inchcape 
Employee Trust 
Share-based payments, net of tax 
At 31 December 2020 

Notes 

Share capital 
£m 

Share 
premium  
£m 

Capital 
redemption 
reserve 
£m 

Retained 
 earnings  
£m 

Total 
£m 

41.6 

146.7 

139.0 

418.6 

745.9 

13 
12 

13 
12 

– 
– 

– 
(1.6) 

– 
– 
40.0 

– 
– 

– 
(0.6) 

– 
– 
39.4 

– 
– 

– 
– 

– 
– 

– 
1.6 

190.8 
190.8 

190.8 
190.8 

(110.5) 
(100.0) 

(110.5) 
(100.0) 

– 
– 
146.7 

– 
– 
140.6 

(9.3) 
6.1 
395.7 

(9.3) 
6.1 
723.0 

– 
– 

– 
– 

– 
– 

– 
0.6 

105.0 
105.0 

105.0 
105.0 

– 
(31.4) 

– 
(31.4) 

– 
– 
146.7 

– 
– 
141.2 

– 
3.3 
472.6 

– 
3.3 
799.9 

Share-based payments include a net tax charge of £nil (2019 – £nil). 

180 

180 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company statement of changes in equity 

For the year ended 31 December 2020 

Accounting policies 

At 1 January 2019 

Profit for the year 

Total comprehensive income for the year  

Dividends 

Share buyback programme 

Net purchase of own shares by the Inchcape 

Employee Trust 

Share-based payments, net of tax 

At 1 January 2020 

Profit for the year 

Total comprehensive income for the year  

Dividends 

Share buyback programme 

Net purchase of own shares by the Inchcape 

Employee Trust 

Share-based payments, net of tax 

At 31 December 2020 

Share-based payments include a net tax charge of £nil (2019 – £nil). 

Notes 

Share capital 

premium  

£m 

41.6 

£m 

146.7 

Share 

redemption 

Capital 

reserve 

£m 

139.0 

Retained 

 earnings  

£m 

Total 

£m 

418.6 

745.9 

13 

12 

(1.6) 

(110.5) 

(100.0) 

(110.5) 

(100.0) 

1.6 

40.0 

146.7 

140.6 

395.7 

723.0 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

190.8 

190.8 

190.8 

190.8 

(9.3) 

6.1 

(9.3) 

6.1 

105.0 

105.0 

105.0 

105.0 

– 

– 

– 

3.3 

– 

3.3 

13 

12 

(0.6) 

0.6 

(31.4) 

(31.4) 

General information 
These financial statements are prepared for Inchcape plc (the Company) for the year ended 31 December 2020. The Company is 
the ultimate parent entity of the Inchcape Group (the Group) and acts as the holding company of the Group.  

Basis of preparation 
These financial statements were prepared in accordance with Financial Reporting Standard 101 Reduced Disclosure Framework 
(FRS 101). 

The financial statements are prepared under the historical cost convention in accordance with the Companies Act 2006. As permitted 
by Section 408 of the Companies Act 2006, no separate profit and loss account or statement of comprehensive income is presented 
for the Company. 

The Company does not have any critical accounting judgements. The valuation of the Company’s investments is a key source of 
estimation uncertainty. The Company’s net assets were lower than its market capitalisation on 31 December 2020 and the 
estimates of the recoverable amounts of the individual investments were in excess of their carrying values. As a result, no 
impairment has been reflected. Other sources of estimation uncertainty most applicable to the Company do not give rise to a 
significant risk of material adjustment to the carrying value of the Company’s assets and liabilities. 

The Directors of Inchcape plc manage the Group’s risks at a group level rather than an individual business unit or company level. 
Further information on these risks and uncertainties, in the context of the Group as a whole, are included within the Group 
disclosures on pages 41 to 50. 

The following exemptions from the requirements of IFRS have been applied in the preparation of these financial statements, in 
accordance with FRS 101: 

– Paragraphs 45(b) and 46 to 52 of IFRS 2, ‘Share-based payment’ (details of the number and weighted average exercise price of 

share options, and how the fair value of goods and services received was determined) 

39.4 

146.7 

141.2 

472.6 

799.9 

– IFRS 7, ‘Financial Instruments: Disclosures’ 

– Paragraphs 91 to 99 of IFRS 13, ‘Fair value measurement’ (disclosure of valuation techniques and inputs used for fair value 

measurement of assets and liabilities) 

– Paragraph 38 of IAS 1, ‘Presentation of financial statements’ comparative information requirements in respect of: 

– paragraph 73(e) of IAS 16, ‘Property, plant and equipment’; 

– paragraph 118(e) of IAS 38, ‘Intangible assets’ (reconciliations between the carrying amount at the beginning and end of 

the period) 

– The following paragraphs of IAS 1, ‘Presentation of financial statements’: 

– 10(d) (statement of cash flows), 

– 10(f) (a statement of financial position as at the beginning of the preceding period when an entity applies an accounting 

policy retrospectively or makes a retrospective restatement of items in its financial statements, or when it reclassifies items in its 
financial statements), 

– 16 (statement of compliance with all IFRS), 

– 38A (requirement for minimum of two primary statements, including cash flow statements), 

– 38B-D (additional comparative information), 

– 40A-D (requirements for a third statement of financial position), 

– 111 (cash flow statement information), and 

– 134-136 (capital management disclosures) 

– IAS 7, ‘Statement of cash flows’ 

– Paragraph 30 and 31 of IAS 8, ‘Accounting policies, changes in accounting estimates and errors’ (requirement for the disclosure 

of information when an entity has not applied a new IFRS that has been issued but is not yet effective) 

– Paragraph 17 of IAS 24, ‘Related party disclosures’ (key management compensation) 

– The requirements in IAS 24, ‘Related party disclosures’ to disclose related party transactions entered into between two or more 

members of a group. 

180 

Inchcape plc Annual Report and Accounts 2020 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 181 

181 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accounting policies continued 

Going concern 
Having assessed the principal risks and the other matters discussed in connection with the viability statement, the Directors have 
considered it appropriate to adopt the going concern basis of accounting in preparing the financial statements, as described in 
the Directors’ Report of the consolidated Group Financial Statements. 

Foreign currencies 
Transactions in foreign currencies are translated into the functional currency at the rates of exchange prevailing at the dates of the 
individual transactions. Monetary assets and liabilities in foreign currencies are translated into Sterling at closing rates of exchange 
and differences are taken to the income statement. 

Finance costs 
Finance costs consist of interest payable on the Private Placement borrowing. Costs are recognised as an expense, calculated 
using the effective interest rate method, in the period in which they are incurred. 

Investments 
Investments in subsidiaries are stated at cost, less provisions for impairment. 

Impairment 
The Company’s accounting policies in respect of impairment of property, plant and equipment, intangible assets and financial 
assets are consistent with those of the Group. The carrying values of investments in subsidiary undertakings are reviewed at each 
reporting date to determine whether there is any indication of impairment. If any such indication exists, then the asset’s recoverable 
amount is estimated.  

The Company’s impairment policies in relation to financial assets are consistent with those of the Group, with additional 
consideration given to amounts owed by Group undertakings. Any provision for impairment of receivables is based on lifetime 
expected credit losses. Lifetime expected credit losses are calculated by assessing historic credit loss experience, adjusted for 
factors specific to the receivable and company. 

Other intangible assets 
Intangible assets, when acquired separately from a business (including computer software), are carried at cost less accumulated 
amortisation and impairment losses. Costs comprise purchase price from third parties as well as internally generated development 
costs where relevant. Amortisation is provided on a straight-line basis to allocate the cost of the asset over its estimated useful life, 
which in the case of computer software is between five and eight years. 

Property, plant and equipment 
Property, plant and equipment is stated at cost less accumulated depreciation and impairment losses. Cost comprises the purchase 
price and directly attributable costs of the asset and includes, where relevant, capitalised borrowing costs. Depreciation is provided on 
a straight-line basis to allocate the cost of the asset over its estimated useful life, which in the case of computer hardware is five years.  

Deferred tax 
Deferred income tax is accounted for using the liability method in respect of temporary differences arising from differences between 
the tax bases of assets and liabilities and their carrying amounts in the financial statements. 

Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that 
it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference is due to goodwill arising on a business combination, or to an asset or 
liability, the initial recognition of which does not affect either taxable or accounting income. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, except where the 
Company is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse 
in the foreseeable future. 

Deferred tax is calculated at the tax rates that are expected to apply to the period when the asset is realised or the liability is settled 
using rates enacted or substantively enacted at the end of the reporting period. Deferred tax is charged or credited in the income 
statement, except when it relates to items credited or charged directly to shareholders’ equity, in which case the deferred tax is also 
dealt with in shareholders’ equity. 

Deferred tax assets and liabilities are only offset where there is a legally enforceable right of offset and there is an intention to settle 
balances net. 

182 

182 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
Accounting policies continued 

Going concern 

Foreign currencies 

Finance costs 

Investments 

Impairment 

amount is estimated.  

Having assessed the principal risks and the other matters discussed in connection with the viability statement, the Directors have 

considered it appropriate to adopt the going concern basis of accounting in preparing the financial statements, as described in 

the Directors’ Report of the consolidated Group Financial Statements. 

Transactions in foreign currencies are translated into the functional currency at the rates of exchange prevailing at the dates of the 

individual transactions. Monetary assets and liabilities in foreign currencies are translated into Sterling at closing rates of exchange 

and differences are taken to the income statement. 

Finance costs consist of interest payable on the Private Placement borrowing. Costs are recognised as an expense, calculated 

using the effective interest rate method, in the period in which they are incurred. 

Investments in subsidiaries are stated at cost, less provisions for impairment. 

The Company’s accounting policies in respect of impairment of property, plant and equipment, intangible assets and financial 

assets are consistent with those of the Group. The carrying values of investments in subsidiary undertakings are reviewed at each 

reporting date to determine whether there is any indication of impairment. If any such indication exists, then the asset’s recoverable 

The Company’s impairment policies in relation to financial assets are consistent with those of the Group, with additional 

consideration given to amounts owed by Group undertakings. Any provision for impairment of receivables is based on lifetime 

expected credit losses. Lifetime expected credit losses are calculated by assessing historic credit loss experience, adjusted for 

factors specific to the receivable and company. 

Other intangible assets 

Intangible assets, when acquired separately from a business (including computer software), are carried at cost less accumulated 

amortisation and impairment losses. Costs comprise purchase price from third parties as well as internally generated development 

costs where relevant. Amortisation is provided on a straight-line basis to allocate the cost of the asset over its estimated useful life, 

which in the case of computer software is between five and eight years. 

Property, plant and equipment 

Property, plant and equipment is stated at cost less accumulated depreciation and impairment losses. Cost comprises the purchase 

price and directly attributable costs of the asset and includes, where relevant, capitalised borrowing costs. Depreciation is provided on 

a straight-line basis to allocate the cost of the asset over its estimated useful life, which in the case of computer hardware is five years.  

Deferred tax 

Deferred income tax is accounted for using the liability method in respect of temporary differences arising from differences between 

the tax bases of assets and liabilities and their carrying amounts in the financial statements. 

Deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that 

it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and 

liabilities are not recognised if the temporary difference is due to goodwill arising on a business combination, or to an asset or 

liability, the initial recognition of which does not affect either taxable or accounting income. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, except where the 

Company is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse 

in the foreseeable future. 

Deferred tax is calculated at the tax rates that are expected to apply to the period when the asset is realised or the liability is settled 

using rates enacted or substantively enacted at the end of the reporting period. Deferred tax is charged or credited in the income 

statement, except when it relates to items credited or charged directly to shareholders’ equity, in which case the deferred tax is also 

dealt with in shareholders’ equity. 

balances net. 

Deferred tax assets and liabilities are only offset where there is a legally enforceable right of offset and there is an intention to settle 

182 

Inchcape plc Annual Report and Accounts 2020 

Share capital 
Ordinary shares are classified as equity. 

Where the Company purchases its own equity share capital (treasury shares), the consideration paid is deducted from 
shareholders’ funds until the shares are cancelled, reissued or disposed of. Where such shares are subsequently sold or reissued, 
any consideration received is included in shareholders’ funds. 

Dividends 
Final dividends proposed by the Board of Directors and unpaid at the year-end are not recognised in the financial statements until they 
have been approved by the shareholders at the Annual General Meeting. Interim dividends are recognised when they are paid. 

Share-based payments 
The Company operates various share-based award schemes. The fair value at the date at which the share-based awards are 
granted is recognised in the income statement (together with a corresponding credit in shareholders’ equity) on a straight-line 
basis over the vesting period, based on an estimate of the number of shares that will eventually vest. At the end of each reporting 
period, the Company revises its estimates of the number of awards that are expected to vest. The impact of any revision is 
recognised in the income statement with a corresponding adjustment to equity. 

For equity-settled share-based awards, the services received from employees are measured by reference to the fair value of the 
awards granted. With the exception of the Save As You Earn scheme, the vesting of all share-based awards under all schemes is 
solely reliant upon non-market conditions, therefore no expense is recognised for awards that do not ultimately vest. Where an 
employee cancels a Save As You Earn award, the charge for that award is recognised as an expense immediately, even though 
the award does not vest. 

The issue of shares by the Company to employees of its subsidiaries represents additional capital contributions. When these costs 
are recharged to the subsidiary undertaking, the investment balance is reduced accordingly. 

Financial instruments 
The Company’s policies on the recognition, measurement and presentation of financial instruments under IFRS 7 are the same as 
those set out in the Group’s accounting policies on pages 117 to 126. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 183 

183 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
Notes to the financial statements  

1  Auditor’s remuneration 
The Company incurred £0.1m (2019 – £0.1m) in relation to UK statutory audit fees for the year ended 31 December 2020. 

2  Directors’ remuneration 

Wages and salaries 
Social security costs 
Pension costs 

2020 
£m 

1.4 
0.2 
0.2 
1.8 

2019 
£m 

2.1 
0.2 
0.3 
2.6 

Further information on Executive Directors’ emoluments and interests is given in the Directors’ Report on Remuneration which can be 
found on pages 74 to 95. 

3  

Intangible assets 

Cost 
At 1 January 2020  
Additions 
At 31 December 2020 

Accumulated amortisation and impairment 
At 1 January 2020 
Amortisation charge for the year 
At 31 December 2020 
Net book value at 31 December 2020 
Net book value at 31 December 2019 

At 31 December 2020, assets under construction total £4.9m (2019 – £3.9m). 

4   Property, plant and equipment 

Cost 
At 1 January 2020 and at 31 December 2020 

Accumulated depreciation and impairment 
At 1 January 2020 and at 31 December 2020 
Net book value at 31 December 2020 
Net book value at 31 December 2019 

Computer 
software 
£m 

28.9 
1.0 
29.9 

(20.3) 
(1.5) 
(21.8) 
8.1 
8.6 

Plant, 
machinery 
and 
equipment 
£m 

1.8 

(0.3) 
1.5 
1.5 

184 

184 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company incurred £0.1m (2019 – £0.1m) in relation to UK statutory audit fees for the year ended 31 December 2020. 

5 

Investment in subsidiaries 

Further information on Executive Directors’ emoluments and interests is given in the Directors’ Report on Remuneration which can be 

Cost 
At 1 January 
Additions 
Disposals 
At 31 December 
Provisions 
At 1 January 
Disposals 
At 31 December 
Net book value 

2020 
£m 

2019 
£m 

1,711.0 
17.4 
(32.4) 
1,696.0 

(134.1) 
3.8 
(130.3) 
1,565.7 

1,711.0 
– 
– 
1,711.0 

(134.1) 
– 
(134.1) 
1,576.9 

The Directors believe that the carrying value of the individual investments is supported by their underlying net assets. 

During the year, as part of a Group-wide reorganisation, the Company contributed its investment in Inchcape Latvia Limited to 
Inchcape International Holdings Limited in return for an issue of shares and SS Acquisition Corporation repurchased 12.3% of its 
outstanding share capital which was held by the Company. 

6  Trade and other receivables 

Amounts due within one year 
Amounts owed by Group undertakings 
Other debtors 

Amounts due after more than one year 
Amounts owed by Group undertakings 
Other debtors 

2020 
£m 

6.2 
0.3 
6.5 

210.0 
0.5 
210.5 

2019 
£m 

42.1 
0.1 
42.2 

210.0 
0.6 
210.6 

Amounts owed by Group undertakings that are due within one year consist of current account balances that are interest free and 
repayable on demand, as well as intercompany loans that bear interest at rates linked to source currency base rates. 

Amounts owed by Group undertakings that are due after more than one year bear interest at rates linked to source currency 
base rates. 

7  Cash and cash equivalents 

Cash and cash equivalents 

8  Trade and other payables – amounts falling due within one year 

Amounts owed to Group undertakings 
Other creditors 

Amounts owed to Group undertakings are interest free and repayable on demand. 

2020 
£m 

1.1 

2020 
£m 

17.5 
4.6 
22.1 

2019 
£m 

2.1 

2019 
£m 

17.5 
4.5 
22.0 

Notes to the financial statements  

1  Auditor’s remuneration 

2  Directors’ remuneration 

Wages and salaries 

Social security costs 

Pension costs 

found on pages 74 to 95. 

3  

Intangible assets 

Cost 

At 1 January 2020  

Additions 

At 31 December 2020 

Accumulated amortisation and impairment 

At 1 January 2020 

Amortisation charge for the year 

At 31 December 2020 

Net book value at 31 December 2020 

Net book value at 31 December 2019 

At 31 December 2020, assets under construction total £4.9m (2019 – £3.9m). 

4   Property, plant and equipment 

Cost 

At 1 January 2020 and at 31 December 2020 

Accumulated depreciation and impairment 

At 1 January 2020 and at 31 December 2020 

Net book value at 31 December 2020 

Net book value at 31 December 2019 

184 

Inchcape plc Annual Report and Accounts 2020 

2020 

£m 

1.4 

0.2 

0.2 

1.8 

2019 

£m 

2.1 

0.2 

0.3 

2.6 

Computer 

software 

£m 

28.9 

1.0 

29.9 

(20.3) 

(1.5) 

(21.8) 

8.1 

8.6 

Plant, 

machinery 

equipment 

and 

£m 

1.8 

(0.3) 

1.5 

1.5 

Inchcape plc Annual Report and Accounts 2020 

185 

Inchcape Annual Report and Accounts 2020 185 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

9  Trade and other payables – amounts falling due after more than one year 

Amounts owed to Group undertakings  
Private Placement 

2020 
£m 

764.0 
210.0 
974.0 

2019 
£m 

894.4 
210.0 
1,104.4 

Amounts owed to Group undertakings are repayable between one and five years and bear interest at rates linked to source 
currency base rates.  

In December 2016, the Group concluded a Private Placement transaction raising £210m to refinance existing US dollar Private 
Placement borrowings which matured in May 2017. The amounts drawn under these facilities are as follows: 

Maturity date 
Amount drawn 
Fixed rate coupon 

10  Deferred tax 

Net deferred tax asset / (liabilities) 
At 1 January 2019 
Credited / (Charged) to the income statement 
At 31 December 2019 
(Charged) / credited to the income statement 
At 31 December 2020 

May 2024 
£70m 
2.85% 

May 2027 
£30m 
3.02% 

May 2027 
£70m 
3.12% 

May 2029 
£40m 
3.10% 

Accelerated 
tax 
depreciation 

Tax losses 

£m 

0.8 
3.0 
3.8 
(3.8) 
– 

£m 

(0.1) 
(0.1) 
(0.2) 
0.2 
– 

Other timing 
differences 
£m 

0.4 
1.6 
2.0 
(2.0) 
– 

Total 
£m 

1.1 
4.5 
5.6 
(5.6) 
– 

Deferred tax assets recognised are supported by future taxable profits of the UK tax group, headed by the Company, which are 
considered probable. 

11  Guarantees 
The Company is party to composite cross guarantees between banks and its subsidiaries. The Company’s exposure under these 
guarantees at 31 December 2020 was £1.1m (2019 – £2.1m), equal to the carrying value of its cash and cash equivalents at the 
end of the period (see note 7). 

In addition, the Company has given performance guarantees in the normal course of business in respect of the obligations of 
Group undertakings amounting to £293.1m (2019 – £94.7m). 

12  Share capital  
a.  Allotted, called up and fully paid up 

Issued and fully paid ordinary shares (nominal value of 10.0p each) 
At 1 January 
Allotted under share option schemes 
Cancelled under share buyback  
At 31 December 

2020  
Number 

2019  
Number   

399,132,736 
– 
(5,858,343) 
393,274,393 

415,127,453   
75,353   
(16,070,070)  
399,132,736   

2020 
£m 

40.0 
– 
(0.6) 
39.4 

2019 
£m 

41.6 
– 
(1.6) 
40.0 

b.  Share buyback programme 
During 2020, the Company repurchased 5,858,343 (2019 – 16,070,070) of its own shares through purchases on the London Stock 
Exchange, at a cost of £29.8m (2019 – £98.5m). The shares repurchased during the year were cancelled, with none held within 
treasury shares at the end of the reporting period. An amount of £0.6m (2019 – 1.6m), equivalent to the nominal value of the 
cancelled shares, has been transferred to the capital redemption reserve. Costs of £1.6m (2019 – £1.5m) associated with the 
transfer to the Company of the repurchased shares and their subsequent cancellation have been charged to the profit and loss 
reserve. 

During the year, the Group had a contract in place with a broker to purchase its own shares for cash in connection with the £150m 
buyback announced on 27 February 2020. On 20 March 2020, given the uncertainty around the COVID-19 pandemic, the Group 
served notice to its broker to terminate the buyback effective 24 March 2020. 

c.  Substantial shareholdings 
Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 24 February 2021 
under the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the Corporate 
Governance Report.  

186 

186 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
 
 
 
 
   
 
 
Notes to the financial statements continued 

9  Trade and other payables – amounts falling due after more than one year 

2020 

£m 

764.0 

210.0 

974.0 

2019 

£m 

894.4 

210.0 

1,104.4 

Accelerated 

Tax losses 

depreciation 

Other timing 

differences 

tax 

£m 

(0.1) 

(0.1) 

(0.2) 

0.2 

– 

£m 

0.8 

3.0 

3.8 

(3.8) 

– 

£m 

0.4 

1.6 

2.0 

(2.0) 

– 

Total 

£m 

1.1 

4.5 

5.6 

(5.6) 

– 

Amounts owed to Group undertakings are repayable between one and five years and bear interest at rates linked to source 

In December 2016, the Group concluded a Private Placement transaction raising £210m to refinance existing US dollar Private 

Placement borrowings which matured in May 2017. The amounts drawn under these facilities are as follows: 

May 2024 

May 2027 

May 2027 

May 2029 

£70m 

2.85% 

£30m 

3.02% 

£70m 

3.12% 

£40m 

3.10% 

Amounts owed to Group undertakings  

Private Placement 

currency base rates.  

Maturity date 

Amount drawn 

Fixed rate coupon 

10  Deferred tax 

Net deferred tax asset / (liabilities) 

At 1 January 2019 

Credited / (Charged) to the income statement 

(Charged) / credited to the income statement 

At 31 December 2019 

At 31 December 2020 

considered probable. 

11  Guarantees 

end of the period (see note 7). 

12  Share capital  

a.  Allotted, called up and fully paid up 

At 1 January 

Allotted under share option schemes 

Cancelled under share buyback  

At 31 December 

b.  Share buyback programme 

Deferred tax assets recognised are supported by future taxable profits of the UK tax group, headed by the Company, which are 

The Company is party to composite cross guarantees between banks and its subsidiaries. The Company’s exposure under these 

guarantees at 31 December 2020 was £1.1m (2019 – £2.1m), equal to the carrying value of its cash and cash equivalents at the 

In addition, the Company has given performance guarantees in the normal course of business in respect of the obligations of 

Group undertakings amounting to £293.1m (2019 – £94.7m). 

Issued and fully paid ordinary shares (nominal value of 10.0p each) 

2020  

Number 

2019  

Number   

399,132,736 

415,127,453   

– 

75,353   

(5,858,343) 

(16,070,070)  

393,274,393 

399,132,736   

2020 

£m 

40.0 

– 

(0.6) 

39.4 

2019 

£m 

41.6 

– 

(1.6) 

40.0 

During 2020, the Company repurchased 5,858,343 (2019 – 16,070,070) of its own shares through purchases on the London Stock 

Exchange, at a cost of £29.8m (2019 – £98.5m). The shares repurchased during the year were cancelled, with none held within 

treasury shares at the end of the reporting period. An amount of £0.6m (2019 – 1.6m), equivalent to the nominal value of the 

cancelled shares, has been transferred to the capital redemption reserve. Costs of £1.6m (2019 – £1.5m) associated with the 

transfer to the Company of the repurchased shares and their subsequent cancellation have been charged to the profit and loss 

reserve. 

During the year, the Group had a contract in place with a broker to purchase its own shares for cash in connection with the £150m 

buyback announced on 27 February 2020. On 20 March 2020, given the uncertainty around the COVID-19 pandemic, the Group 

served notice to its broker to terminate the buyback effective 24 March 2020. 

c.  Substantial shareholdings 

Governance Report.  

Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 24 February 2021 

under the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the Corporate 

186 

Inchcape plc Annual Report and Accounts 2020 

12  Share capital continued 
d.  Share options 
At 31 December 2020, options to acquire ordinary shares of 10.0p each in the Company up to the following numbers under the 
schemes below were outstanding as follows:  

Number of ordinary  
shares of 10.0p each 

The Inchcape SAYE Share Option Scheme  
– approved 
124,733 
348,618 
625,032 
1,686,385 

Exercisable until 

1 May 2021 
1 May 2022 
1 May 2023 
1 May 2024 

Option price  
(£) 

6.66 
5.54 
4.59 
3.77 

Included within the retained earnings reserve are 167,312 (2019 – 861,589) ordinary shares in the Company held by the Inchcape 
Employee Trust, a general discretionary trust whose beneficiaries include current and former employees of the Group and their 
dependants. The book value of these shares at 31 December 2020 was £1.0m (2019 – £5.5m). The market value of these shares at both 
31 December 2020 and 24 February 2021 was £1.1m and £1.2m respectively (31 December 2019 – £6.1m, 27 February 2019 – £5.1m). 

e.  Share-based remuneration 
Inchcape plc has two employees, the Group Chief Executive and the Chief Financial Officer. 

The terms and conditions of the Company’s share-based payment plans are detailed in the Directors’ Report on Remuneration. 

The credit arising from share-based transactions during the year was £0.3m (2019 – charge of £0.6m), all of which is equity-settled. 

The weighted average exercise price of shares exercised during the period was £0.10 (2019 – £0.10). 

The weighted average remaining contractual life for the share options outstanding at 31 December 2020 is 3.3 years (2019 – 2.3 
years) and the exercise price for options outstanding at the end of the year was £3.77 (2019 – £5.54). 

13  Dividends 
The following dividends were paid by the Company: 

Interim dividend for the six months ended 30 June 2020 of nil pence per share  
(30 June 2019 of 8.9p per share) 
Final dividend for the year ended 31 December 2019 of nil pence per share  
(31 December 2018 of 17.9p per share) 

2020 
£m 

– 

– 
– 

2019 
£m 

36.3 

74.2 
110.5 

The Board previously recommended a final ordinary dividend for the year ended 31 December 2019 of 17.9p per ordinary share 
(2018: 17.9p). The dividend was due to be paid on 19 June 2020. As announced on 7 April 2020, given the impact of COVID-19, the 
Group decided to preserve cash and no longer recommend the payment of the previously announced final ordinary dividend. 

A final proposed dividend for the year ended 31 December 2020 of 6.9p per share amounting to £27.2m is subject to approval by 
shareholders at the Annual General Meeting and has not been included as a liability as at 31 December 2020. 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 187 

187 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
   
 
 
 
 
 
 
 
Notes to the financial statements continued 

14  Related undertakings 
In accordance with Section 409 of the Companies Act 2006 a full list of subsidiaries, associates and joint ventures as at 
31 December 2020 is shown below: 

Subsidiaries 

Name and registered address 

Argentina 
Torre Catalinas Plaza, Av. Eduardo Madero 900 Piso 17, Buenos Aires 
Distribuidora Automotriz Argentina SA 
Inchcape Argentina SA 

Australia 
Level 2, 4 Burbank Place, Baulkham Hills, NSW 2153 
AutoNexus Pty Ltd 
Bespoke Automotive Australia Pty Ltd 
Inchcape Australia Ltd  
Trivett Automotive Retail Pty Ltd 
Inchcape European Automotive Pty Ltd 
SMLB Pty Ltd 
Subaru (Aust) Pty Ltd 
TCH Unit Trust 
Trivett Automotive Group Pty Ltd 
Trivett Bespoke Automotive Pty Ltd 
Trivett Classic Garage Pty Ltd 
Trivett Classic Group Finance Pty Ltd 
Trivett Classic Holdings Pty Ltd 
Trivett Classic Pty Ltd 
Trivett Motorcycles Pty Ltd 
Trivett P/L 
Trivett Tyres Pty Ltd 
Inchcape Finance Australia Pty Limited 
Inchcape Corporate Services Australia Pty Limited 

Belgium 
Leuvensesteenweg 369, 1932 Sint-Stevens-Woluwe 
Autoproducts NV 
Car Security NV 
Toyota Belgium NV/SA 

Boulevard Industriel 198, 1070 Anderlecht 
Garage Francorchamps SA 
Inchcape Retail Belgium 

Brunei 
KM3.6, Jalan Gadong, Bandar Seri Begawan 
Champion Motors (Brunei) Sdn Bhd 
NBT (Brunei) Sdn Bhd 
NBT Services Sdn Bhd 

Bulgaria 
163 Tsarigradsko Shosse Str, Sofia 
Inchcape Brokerage Bulgaria EOOD 
TM Auto EOOD 
Toyota Balkans EOOD 

188 

188 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

(i) 

(ii) 

(iii) 
(iv) 

Percentage 
owned 

100% 
100% 

100% 
100% 
100% 
100% 
100% 
100% 
90% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 
100% 
100% 

100% 
100% 

70% 
70% 
70% 

100% 
100% 
100% 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

In accordance with Section 409 of the Companies Act 2006 a full list of subsidiaries, associates and joint ventures as at 

Torre Catalinas Plaza, Av. Eduardo Madero 900 Piso 17, Buenos Aires 

Australia 

Level 2, 4 Burbank Place, Baulkham Hills, NSW 2153 

14  Related undertakings 

31 December 2020 is shown below: 

Subsidiaries 

Name and registered address 

Argentina 

Distribuidora Automotriz Argentina SA 

Inchcape Argentina SA 

AutoNexus Pty Ltd 

Bespoke Automotive Australia Pty Ltd 

Inchcape Australia Ltd  

Trivett Automotive Retail Pty Ltd 

Inchcape European Automotive Pty Ltd 

SMLB Pty Ltd 

Subaru (Aust) Pty Ltd 

TCH Unit Trust 

Trivett Automotive Group Pty Ltd 

Trivett Bespoke Automotive Pty Ltd 

Trivett Classic Garage Pty Ltd 

Trivett Classic Group Finance Pty Ltd 

Trivett Classic Holdings Pty Ltd 

Trivett Classic Pty Ltd 

Trivett Motorcycles Pty Ltd 

Trivett P/L 

Trivett Tyres Pty Ltd 

Inchcape Finance Australia Pty Limited 

Inchcape Corporate Services Australia Pty Limited 

Leuvensesteenweg 369, 1932 Sint-Stevens-Woluwe 

Belgium 

Autoproducts NV 

Car Security NV 

Toyota Belgium NV/SA 

Boulevard Industriel 198, 1070 Anderlecht 

Garage Francorchamps SA 

Inchcape Retail Belgium 

Brunei 

KM3.6, Jalan Gadong, Bandar Seri Begawan 

Champion Motors (Brunei) Sdn Bhd 

NBT (Brunei) Sdn Bhd 

NBT Services Sdn Bhd 

Bulgaria 

163 Tsarigradsko Shosse Str, Sofia 

Inchcape Brokerage Bulgaria EOOD 

TM Auto EOOD 

Toyota Balkans EOOD 

188 

Inchcape plc Annual Report and Accounts 2020 

14  Related undertakings continued 

Name and registered address 

Chile 
Av. La Dehesa 265, Santiago, Región Metropolitana 
Mobility Services Chile SpA 
Universal Motors SpA 
Williamson Balfour Motors SpA 
Williamson Balfour SA 

Ruta 5 Norte #19100 Ciudad Santiago comuna Lampa Región Metropolitana 
Hino Chile SA 
Inchcape Camiones y Buses Chile SA 

Avda. las Condes 11774, Vitacura, Santiago 
Inchcape Latam Internacional SA 
Inchcape Automotriz Chile SA 
Indigo Chile Holdings SpA 

Av vitacura #5410, Vitacura, Santiago 
Inchcape Commercial Chile SA 

Colombia 
Calle 99 N° 69c - 41 Bogotá 
Inchcape Inversiones Colombia S.A.S 
Impoquing Motor SAS 
Matrase SAS 
Praco Didacol SAS 
Inmobiliaria Inchcape Colombia S.A.S 

Aut. Medellín Calle 80 Km 7 Parque Industrial Celta Trade Park Bodega 1202 Funza 
Distribuidora Hino de Colombia SAS 

Cook Islands 
First Floor, BCI House, Avarua, Rarotonga 
IB Enterprises Ltd 

Costa Rica 
La Uruca, de la Pozuelo 200 metros oeste, frente al Hospital Mexico 
Arienda Express SA 
Comericio de las Americas SA 
Inchcape Protection Express 
Vehiculos de Trabajo SA 
Vistas de Guanacaste Orquideas SA 

Djibouti 
Route de Venise – Djibouti Free Zone – LOB 124, PO Box 2645 
Red Sea Automotive FZCO 

Percentage 
owned 

100% 
100% 
100% 
100% 

100% 
100% 

100% 
100% 
100% 

100% 

100% 
100% 
100% 
100% 
100% 

100% 

100% 

100% 
100% 
100% 
100% 
100% 

100% 

(i) 

(ii) 

(iii) 

(iv) 

Percentage 

owned 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

90% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

70% 

70% 

70% 

100% 

100% 

100% 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 189 

189 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

14  Related undertakings continued 

Name and registered address 

Ecuador 
Av. Galo Plaza Lasso n. 5898. Quito, 170513 
Autolider Ecuador S.A. 

El Salvador 
Boulevard Luis Poma y Calle Llama del Bosque Pte. #1, Urb. Madreselva, Antiguo Cuscatlán, La Libertad 
Inchcape El Salvador, S.A. de C.V. 

Estonia 
Läike tee 38, Peetri küla, Rae vald, Harjumaa 75312 
Inchcape Motors Estonia OÜ 

Ethiopia 
Bole Sub City, Kebele 03, H.Nr. 2441, Addis Ababa 
The Motor & Engineering Company Of Ethiopia (Moenco) S.C. 

Finland 
Ansatie 6 a C, 01740 Vantaa, Kotipaikka, Helsinki 
Inchcape Motors Finland Oy 
Inchcape JLR Finland Oy 

Greece 
48 Ethnikis Antistaseos Street, Halandri 15231 
British Providence SA 
Eurolease Fleet Services SA 
Toyota Hellas SA 
Polis Inchcape Athens SA 

11th Km, National Road Thessaloniki-Airport, Thessaloniki 60371 
Polis Inchcape Thessaloniki SA 

Guam 
443 South Marine Corps Drive, Tamuning, Guam 96913 
Atkins Kroll Inc 

Guatemala 
14 Avenida 18-37 zona 13, Guatemala, Guatemala 
Inchcape Guatemala SA 

Honduras 
Penthouse Tower Building Mayab, Colonia Loas del Mayab, Avenida Republica de Costa Rica, Tegucigalpa 
Inchcape Honduras S.A. 

Hong Kong 
11/F, Tower B, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, HK 
British Motors Ltd 
Crown Motors Ltd 
Future Motors Ltd 
Inchcape Finance (HK) Ltd 
Inchcape Hong Kong Ltd 
Inchcape Mobility Limited 
Inchcape Motor Services Ltd 
Mega EV Ltd 
Nova Motors Ltd 

190 

190 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

Percentage 
owned 

100% 

100% 

100% 

94% 

100% 
100% 

100% 
100% 
100% 
100% 

100% 

100% 

100% 

100% 

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Boulevard Luis Poma y Calle Llama del Bosque Pte. #1, Urb. Madreselva, Antiguo Cuscatlán, La Libertad 

Notes to the financial statements continued 

14  Related undertakings continued 

Name and registered address 

Ecuador 

Av. Galo Plaza Lasso n. 5898. Quito, 170513 

Autolider Ecuador S.A. 

El Salvador 

Inchcape El Salvador, S.A. de C.V. 

Estonia 

Ethiopia 

Finland 

Greece 

Läike tee 38, Peetri küla, Rae vald, Harjumaa 75312 

Inchcape Motors Estonia OÜ 

Bole Sub City, Kebele 03, H.Nr. 2441, Addis Ababa 

The Motor & Engineering Company Of Ethiopia (Moenco) S.C. 

Ansatie 6 a C, 01740 Vantaa, Kotipaikka, Helsinki 

Inchcape Motors Finland Oy 

Inchcape JLR Finland Oy 

48 Ethnikis Antistaseos Street, Halandri 15231 

British Providence SA 

Eurolease Fleet Services SA 

Toyota Hellas SA 

Polis Inchcape Athens SA 

11th Km, National Road Thessaloniki-Airport, Thessaloniki 60371 

Polis Inchcape Thessaloniki SA 

443 South Marine Corps Drive, Tamuning, Guam 96913 

Guam 

Atkins Kroll Inc 

Guatemala 

14 Avenida 18-37 zona 13, Guatemala, Guatemala 

Inchcape Guatemala SA 

Honduras 

Inchcape Honduras S.A. 

Hong Kong 

British Motors Ltd 

Crown Motors Ltd 

Future Motors Ltd 

Inchcape Finance (HK) Ltd 

Inchcape Hong Kong Ltd 

Inchcape Mobility Limited 

Inchcape Motor Services Ltd 

Mega EV Ltd 

Nova Motors Ltd 

190 

Inchcape plc Annual Report and Accounts 2020 

Penthouse Tower Building Mayab, Colonia Loas del Mayab, Avenida Republica de Costa Rica, Tegucigalpa 

11/F, Tower B, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, HK 

Percentage 

owned 

100% 

100% 

100% 

94% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

14  Related undertakings continued 

Name and registered address 

Ireland 
17 Corrig Road, Sandyford, Dublin 18, D18 N6K8 
Inchcape Finance (Ireland) Ltd 

Ivory Coast 
01 BP 3893, Abidjan O1 
Distribution Services Cote d’Ivoire SA 
Toyota Services Afrique SA 

Kenya 
LR 1870/X/126, Ground Floor, Oracle Towers, Waiyaki Way, P.O. Box 2231-00606, Nairobi 
Inchcape Kenya Ltd 

Latvia 
4a Skanstes Street, Riga, LV-1013 
Baltic Motors Imports SIA 
Inchcape Motors Latvia SIA 
Inchcape JLR Baltics 

Lithuania 
Laisves av. 137, Vilnius, LT-06118 
UAB Autovista 
UAB Autovytaras 
UAB Inchcape Motors 

Ozo str. 10A, Vilnius, LT-08200 
UAB Krasta Auto 

Svajonės str. 40, Klaipėda, LT-94101 
UAB Krasta Auto Klaipeda 

Veiverių str. 150, Kaunas, LT-46391 
UAB Krasta Auto Kaunas 

Luxembourg 
6 ZAI Bourmicht L-8070, Bertrange 
Grand Garage de Luxembourg 

Percentage 
owned 

(v) 

100% 

(viii) 

100% 
100% 

 100%  

100% 
60% 
100% 

67% 
67% 
67% 

100% 

 100% 

 100% 

100% 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 191 

191 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

14  Related undertakings continued 

Name and registered address 

Macau 
Avenida do Coronel Mesquita, No 48-48D, Edf. Industrial Man Kei R/C, Macau 
Nova Motors (Macao) Ltd 
Yat Fung Motors Ltd 

Macedonia 
21 8th September Boulevard, 1000 Skopje 
Toyota Auto Center DOOEL 

Netherlands 
Gustav Mahlerlaan 1212, 1081 LA Amsterdam, the Netherlands 
Inchcape International Group BV 

New Zealand 
Bell Gully, Level 22, Vero Centre, 48 Shortland Street, Auckland, 1010 , New Zealand 
Inchcape Motors NZ Ltd 

Panama 
Vía General Nicanor A. de Obarrio (Street 50), Plaza Bancomer 
lIaother SA 
Ilachile SA 

Ciudad de Panamá, Vía Cincuentenario Andrés Mojica, Ave. 6ta B., Lote X 5B,  
Corregimiento de San Francisco, Distrito de Panamá, Provincia de Panamá 
Arrendadora Automotriz SA 
Bielesfield Corp 
Edenborn Trading Inc 
Goltex Commerce Inc 
Inmuebles Comerciales SA 
Iron Crag Corporation 
Motors Japoneses SA 
Sun Motors SA 

Peru 
Av. El Polo Nro. 1117, Santiago de Surco, Lima 
Inchcape Motors Peru SA 

Av. Republica de Panama Nro. 3330, San Isidro, Lima 
IMP Distribuidora SA 

Av. Morro Solar 812, Santiago de Surco, Lima 
Autocar del Peru SA 
Distribuidora Automotriz del Peru SA 
Inchcape Latam Peru SA 
Rentas e Inmobiliaria Sur Andina SA 

Poland 
Al. Prymasa Tysiąclecia 64, 01-424 Warszawa 
Inchcape Motors Polska Sp z.o.o 
Inchcape JLR Poland Sp. Z.o.o 

Al. Karkonoska 61, 53-015 Wroclaw 
Interim Cars Sp z.o.o 

192 

192 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

Percentage 
owned 

100% 
100% 

100% 

(i) 

100% 

100% 

100% 
100% 

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 

100% 

100% 
100% 
100% 
100% 

100% 
100% 

100% 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Avenida do Coronel Mesquita, No 48-48D, Edf. Industrial Man Kei R/C, Macau 

14  Related undertakings continued 

Name and registered address 

Macau 

Nova Motors (Macao) Ltd 

Yat Fung Motors Ltd 

Macedonia 

21 8th September Boulevard, 1000 Skopje 

Toyota Auto Center DOOEL 

Netherlands 

Gustav Mahlerlaan 1212, 1081 LA Amsterdam, the Netherlands 

Inchcape International Group BV 

Vía General Nicanor A. de Obarrio (Street 50), Plaza Bancomer 

Ciudad de Panamá, Vía Cincuentenario Andrés Mojica, Ave. 6ta B., Lote X 5B,  

Corregimiento de San Francisco, Distrito de Panamá, Provincia de Panamá 

New Zealand 

Inchcape Motors NZ Ltd 

Panama 

lIaother SA 

Ilachile SA 

Arrendadora Automotriz SA 

Bielesfield Corp 

Edenborn Trading Inc 

Goltex Commerce Inc 

Inmuebles Comerciales SA 

Iron Crag Corporation 

Motors Japoneses SA 

Sun Motors SA 

Peru 

Av. El Polo Nro. 1117, Santiago de Surco, Lima 

Inchcape Motors Peru SA 

Av. Republica de Panama Nro. 3330, San Isidro, Lima 

IMP Distribuidora SA 

Av. Morro Solar 812, Santiago de Surco, Lima 

Autocar del Peru SA 

Distribuidora Automotriz del Peru SA 

Inchcape Latam Peru SA 

Rentas e Inmobiliaria Sur Andina SA 

Poland 

Al. Prymasa Tysiąclecia 64, 01-424 Warszawa 

Inchcape Motors Polska Sp z.o.o 

Inchcape JLR Poland Sp. Z.o.o 

Al. Karkonoska 61, 53-015 Wroclaw 

Interim Cars Sp z.o.o 

192 

Inchcape plc Annual Report and Accounts 2020 

Percentage 

owned 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

14  Related undertakings continued 

Name and registered address 

Romania 
Pipera Boulevard No 1, Voluntari, Ilfov, 077190 
Inchcape Motors Srl 
Inchcape Real Estate Srl 
Toyota Romania Srl 

Russia 
Building 1, 18 2-ya Magistralnaya street, Moscow 123290 
LLC Inchcape Management Services Rus  
LLC Inchcape Holding 

Bell Gully, Level 22, Vero Centre, 48 Shortland Street, Auckland, 1010 , New Zealand 

108811, Moscow, settlement Moskovskiy, block No34, property 2, bld. 1 
LLC Inchcape T  

(i) 

100% 

31 Litera A, Rustaveli Street, St Petersburg 195273 
LLC Inchcape Olimp  

10 Seslavinskaya Street, Moscow 121309 
LLC Autoproject 

36 Yaroslavskoe Shosse, Moscow 129337 
LLC Borishof 1 

195273, Saint-Petersburg, Rustaveli str., 31, Lit.A, apt.3 
LLC Concord 

Building 22, 18 2-ya Magistralnaya Street, Moscow 123290 
LLC Musa Motors JLR 
LLC Musa Motors Volvo 

41 ul. Kuznetsovskaya, St Petersburg 196105 
LLC Orgtekhstroy 

Saipan 
San Jose Village, 1 Chalan Monsignor Guerrero, Saipan, 96950, Northern Mariana Islands 
Atkins Kroll (Saipan) Inc 

Singapore 
2 Pandan Crescent, Inchcape Centre, Singapore 128462 
Borneo Motors (Singapore) Pte Ltd 
Century Motors (Singapore) Pte Ltd 
Champion Motors (1975) Pte Ltd 
Inchcape Automotive Services Pte Ltd 
Inchcape Motors Private Ltd 

Spain 
C. Prim, 19, 28004 Madrid 
Inchcape Inversiones España SLu  

Thailand 
No. 4332 Rama IV Road, Prakhanong Sub-District, Klongtoey District, Bangkok 
Inchcape (Thailand) Company Ltd 
Inchcape Services (Thailand) Co Ltd 

Percentage 
owned 

100% 
100% 
100% 

100% 
100% 

100% 

100% 

100% 

100% 

100% 

100% 
100% 

100% 

100% 

100% 
100% 
100% 
100% 
100% 

100% 

100% 
100% 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 193 

193 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

14  Related undertakings continued 

Name and registered address 

United Kingdom 
Inchcape Retail, First Floor, Unit 3140 Park Square, Solihull Parkway, Birmingham B37 7YN 
Armstrong Massey (York) Ltd 
Armstrong Massey Holdings Ltd 
Autobytel Ltd 
Automobiles of Distinction Ltd 
Bates Motors (Belcher) Ltd 
Casemount Holdings Ltd 
Castle Motors (York) Ltd 
Chapelgate Holdings Ltd 
Chapelgate Motors Ltd 
D J Smith Ltd 
Dane Motor Company (Chester) Ltd 
European Motor Holdings Ltd 
Ferrari Concessionaires Ltd 
Gerard Mann Ltd 
H A Fox Ltd 
Inchcape East (2) Ltd 
Inchcape East (Acre) Ltd 
Inchcape East (Brook) Ltd 
Inchcape East (Hill) Ltd 
Inchcape East (Holdings) Ltd 
Inchcape East (Properties) Ltd 
Inchcape East Ltd 
Inchcape Estates Ltd 
Inchcape Motors International Ltd 
Inchcape Motors Pension Trust Ltd 
Inchcape Midlands Ltd 
Inchcape North West Group Ltd 
Inchcape North West Ltd 
Inchcape Park Lane Ltd 
Inchcape Retail Ltd 
Inchcape Trade Parts Ltd 
Inchcape Transition Ltd 
Inchcape UK Ltd 
Inchcape UK Corporate Management Ltd 
James Edwards (Chester) Ltd 
Inchcape KMG Ltd 
L&C Auto Services (Croydon) Ltd 
L&C Auto Services Ltd 
L&C Banstead Ltd 
Malton Motors Fleet Ltd 
Malton Motors Ltd 
Mann Egerton & Co Ltd 
Mill Garages Ltd 
Nexus Corporation Ltd 
Normand Heathrow Ltd 
Normand Ltd 
Normand Motor Group Ltd 

194 

194 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

Percentage 
owned 

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 

(vi) 

(vii) 
(vii) 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

Inchcape Retail, First Floor, Unit 3140 Park Square, Solihull Parkway, Birmingham B37 7YN 

14  Related undertakings continued 

Name and registered address 

United Kingdom 

Armstrong Massey (York) Ltd 

Armstrong Massey Holdings Ltd 

Autobytel Ltd 

Automobiles of Distinction Ltd 

Bates Motors (Belcher) Ltd 

Casemount Holdings Ltd 

Castle Motors (York) Ltd 

Chapelgate Holdings Ltd 

Chapelgate Motors Ltd 

D J Smith Ltd 

Dane Motor Company (Chester) Ltd 

European Motor Holdings Ltd 

Ferrari Concessionaires Ltd 

Gerard Mann Ltd 

H A Fox Ltd 

Inchcape East (2) Ltd 

Inchcape East (Acre) Ltd 

Inchcape East (Brook) Ltd 

Inchcape East (Hill) Ltd 

Inchcape East (Holdings) Ltd 

Inchcape East (Properties) Ltd 

Inchcape East Ltd 

Inchcape Estates Ltd 

Inchcape Motors International Ltd 

Inchcape Motors Pension Trust Ltd 

Inchcape Midlands Ltd 

Inchcape North West Group Ltd 

Inchcape North West Ltd 

Inchcape Park Lane Ltd 

Inchcape Retail Ltd 

Inchcape Trade Parts Ltd 

Inchcape Transition Ltd 

Inchcape UK Ltd 

Inchcape UK Corporate Management Ltd 

James Edwards (Chester) Ltd 

Inchcape KMG Ltd 

L&C Auto Services (Croydon) Ltd 

L&C Auto Services Ltd 

L&C Banstead Ltd 

Malton Motors Fleet Ltd 

Malton Motors Ltd 

Mann Egerton & Co Ltd 

Mill Garages Ltd 

Nexus Corporation Ltd 

Normand Heathrow Ltd 

Normand Ltd 

Normand Motor Group Ltd 

194 

Inchcape plc Annual Report and Accounts 2020 

Percentage 

owned 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

(vi) 

(vii) 

(vii) 

14  Related undertakings continued 

Name and registered address 

Normand Trustees Ltd 
Northfield Garage (Tetbury) Ltd 
Notneeded No. 144 Ltd 
Notneeded No. 145 Ltd 
Packaging Industries Ltd 
Penta Watford Ltd 
Smith Knight Faye (Holdings) Ltd 
Smith Knight Faye Ltd 
The Cooper Group Ltd 
Tozer International Holdings Ltd 
Tozer Kemsley Millbourn Automotive Ltd 
Wyvern (Wrexham) Ltd 

22a St James’s Square, London, SW1Y 5LP 
Cavendish 1 Ltd 
Inchcape Baltic Motors Ltd 
Inchcape (Belgium) Ltd 
Inchcape BMI Ltd 
Inchcape Corporate Services Ltd 
Inchcape Finance plc 
Inchcape Hellas Funding (unlimited) 
Inchcape Hellas UK (unlimited) 
Inchcape Imperial (unlimited) 
Inchcape Investments (no 1) Ltd 
Inchcape Investments (no 2) Ltd 
Inchcape International Holdings Ltd 
Inchcape JLR Europe Ltd 
Inchcape Latvia Ltd 
Inchcape Management (Services) Ltd 
Inchcape Overseas Ltd 
Inchcape Russia (UK) Ltd 
Inchcape (Singapore) Ltd 
St Mary Axe Securities Ltd 

PO Box 33 Dorey Court Admiral Park St Peter Port Guernsey GY1 4AT 
St James’s Insurance Ltd 

4th Floor 115 George Street, Edinburgh EH2 4JN 
Inchcape Investments & Asset Management Ltd 

Uruguay 
Rambla Baltasar Brum 3028, Montevideo 
Autolider Uruguay S.A. 

United States of America 
The Corporation Company, 30600 Telegraph Road Bingham Farms, MI 48025  
Baltic Motors Corporation 

Percentage 
owned 

100% 
100% 
100% 
100% 
100% 
88% 
100% 
100% 
100% 
100% 
100% 
100% 

100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
100% 
70% 
100% 
100% 
100% 

100% 

100% 

100% 

100% 

(vii) 

(ix) 
(vii) 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020 195 

195 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued 

14  Related undertakings continued 

Joint ventures 

Name and registered address 

Greece 
48 Ethnikis Antistaseos Street, Halandri 15231 
Tefin SA 

Unless stated below, all holdings have one type of ordinary share capital: 

(i) Ordinary A and Ordinary B shares 

(ii) Ordinary shares, B Class shares, J Class shares and L Class shares 

(iii) Ordinary shares and E Class shares 

(iv) Ordinary shares, A Class shares, C Class shares, D Class shares and E Class shares 

(v) Ordinary shares, redeemable cumulative preference shares and non-redeemable preference shares 

(vi) Ordinary shares, Ordinary A shares and 8% non-cumulative redeemable preference shares 

(vii) Ordinary shares and redeemable cumulative preference shares 

(viii) Owned at 60% by Inchcape plc, 40% by Baltics Motors Corporation 

(ix) Owned at 70% by Inchcape plc and 30% by Inchcape Australia Ltd  

Percentage 
owned 

50% 

196 

196 
Inchcape Annual Report and Accounts 2020

Inchcape plc Annual Report and Accounts 2020 

 
  
 
 
 
 
 
Shareholder information 

Registered office 
Inchcape plc 
22a St James’s Square 
London SW1Y 5LP 
Tel: +44 (0) 20 7546 0022 
Fax: +44 (0) 20 7546 0010 
Registered number: 609782 
Registered in England and Wales 

Advisors 
Independent Auditor 
Deloitte  
Chartered Accountants and 
Statutory Auditor 

Share registrars 
Computershare Investor Services PLC 
Registrar’s Department, The Pavilions 
Bridgwater Road 
Bristol BS99 7NH 
Tel: +44 (0) 370 707 1076 

Solicitors 
Herbert Smith Freehills 

Corporate brokers 
Jefferies Hoare Govett 
JP Morgan Cazenove 

Inchcape ISA 
Inchcape has established a Corporate Individual 
Savings Account (ISA). This is managed by  
Equiniti Financial Services Limited, Aspect House,  
Spencer Road, Lancing, West Sussex BN99 6DA 
Tel: 0870 300 0430 

International callers: 
Tel: +44 121 441 7560 
More information is available at www.shareview.com 

Financial calendar 
Annual General Meeting 
27 May 2021 

Announcement of 2021 Interim Results 
29 July 2021 

www.inchcape.com/annualreport

Design and production by Black Sun Plc (London),  
+44 (0) 20 7736 0011

This report has been printed on Essential Offset and Magno Satin. Both are FSC® 
Mix Credit papers manufactured at mills accredited with the ISO 14001 and EMAS 
environmental standards.

Printed at Principal Colour Ltd. ISO 14001 certified,  
Alcohol Free and FSC® Chain of Custody certified.

197 

Inchcape plc Annual Report and Accounts 2020 

Inchcape Annual Report and Accounts 2020

197 

 
 
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Inchcape plc

22a St James’s Square  
London SW1Y 5LP

T +44 (0) 20 7546 0022 
www.inchcape.com 
Registered number 609782