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Inchcape

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FY2023 Annual Report · Inchcape
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Inchcape plc

22a St James’s Square

London SW1Y 5LP

T +44 (0) 20 7546 0022

www.inchcape.com

Registered Number 609782

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VEHICLE DETAILS

27,000

SPECIFICATION

INTERIOR

EXTERIOR

SAFETY

TECHNOLOGY

Annual Report
2023

 
 
 
 
 
 
15

Group Chief Executive’s Review

26

Operating and Financial Review

33

Responsible Business

HIGHLIGHTS

Financial KPIs
Revenue

£11.4bn

2022: £8.1bn

Non-financial KPIs
BEVs sold

2.4%

2022: 2.5%

Adjusted operating 
margin1

Reduction in scope 1 and 2 
greenhouse gas emissions4

31%

Reputation.com  
score

702

2022: 671

Women in Senior 
Leadership positions³

28%

2022: 22%

5.8%

2022: 5.1%

Profit before tax and 
adjusting items1

£502m

2022: £373m

Free cash flow1

£498m

2022: £380m

Return on capital 
employed1

26%

2022: 41%2

Statutory financial measures:

Operating Profit  
(continuing operations)

Profit before tax  
(continuing operations) 

£413m

2022: £333m

£619m 

2022: £400m

Total profit/(loss) for the period

£283m

2022: £(6)m

Our financial metrics 

Metric

Gross Profit

£m

Use of metric

1,939 Direct profit contribution from Value 
Drivers (e.g. Vehicles and Aftersales)

Less: Segment 
 operating expenses

(1,270)

Adjusted operating profit¹

Less: adjusting items in 
net operating expenses

Operating Profit

Less: Net Finance  
Costs and JV losses

Profit before tax

669

(50)

619

(206)

413

Add back: adjusting items 
in net operating expenses
Add back: adjusting items 
in net finance costs

50

39

Adjusted profit before tax¹ 502

Profit generated by the Group

Statutory measure of Operating Profit

Statutory measure of profit after  
the costs of financing the Group

65

Governance

1.  APM (alternative performance measure), see page 200.
2.   Adjusted to remove capital employed of Derco, which was acquired on the last 
day of 2022 and therefore did not contribute to operating profit during that year

3.  Includes the Group Executive Team and its direct reports, see page 81.
4.  Reduction against 2019 revised baseline.

WE ACCELERATE THE PERFORMANCE  
OF OUR MOBILITY COMPANY PARTNERS, 
UNLOCKING OPPORTUNITIES THROUGH  
OUR PEOPLE AND TECHNOLOGY.

Delivering for our partners, our customers, and our  
people – so they can realise their ambitions in the  
new world of mobility.

STRATEGIC REPORT

CORPORATE GOVERNANCE REPORT

136  Consolidated statement 

4  Our business model
8  Our strategy
Investment case
10 
12  Chairman’s welcome
15  Group Chief Executive’s review
18  Facing into the future
20  Stakeholder engagement
24  Key performance indicators
26  Operating and financial review
33  Responsible Business
40 

Task Force on Climate-related  
Financial Disclosures

54  Non-financial & sustainability 

information statement

56  Risk management

WWW.INCHCAPE.COM

66  Chairman’s statement
70  Governance at a glance
72  Board of Directors
78  Nomination Committee Report
82  Audit Committee Report
90  CSR Committee Report
92  Directors’ Report  
on Remuneration
115  Directors’ Report

FINANCIAL STATEMENTS

120  Independent auditor’s report  

to the members of Inchcape plc
132  Consolidated income statement
133  Consolidated statement 

of comprehensive income

134  Consolidated statement 
of financial position
135  Consolidated statement 
of changes in equity

of cash flows

137  Accounting policies
147  Notes to the financial statements
200  Alternative performance  

measures
203  Five year record
204  Company statement 

of financial position

205  Company statement 
of changes in equity

206  Company accounting policies
208  Notes to the Company  
financial statements

OTHER INFORMATION

221  Shareholder information

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

1

STRATEGIC REPORTFINANCIAL STATEMENTSGOVERNANCESTRATEGIC REPORT 
 
OUR BUSINESS MODEL: DIFFERENTIATED DISTRIBUTION

BRINGING MOBILITY  
TO THE WORLD’S 
COMMUNITIES  
FOR TODAY, FOR 
TOMORROW AND  
FOR THE BETTER

Inchcape is the leading independent global 
automotive distributor. We are a business 
delivering sustainable growth and cash 
returns, with a diversified geographic 
presence in over 40+ markets.

We partner with our mobility companies, 
unlocking opportunities through our  
people and technology. We use our  
in-market expertise coupled with our 
advanced data analytics to deliver 
outstanding performance for our partners, 
and build stronger automotive brands. 

2 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

AT A GLANCE 

£11.4bn 

Revenue

60 

brand partners

175+ 

years of successful international trade

40+ 

markets worldwide

43 

deals since 2016 
(includes M&A and contract wins)

22,000 

colleagues

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

3

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OUR BUSINESS MODEL: DIFFERENTIATED DISTRIBUTION

OUR STRATEGIC PRIORITIES

VALUE PROPOSITION: 

Accelerating the performance of  
our mobility company partners, 
unlocking opportunities through  
our people and technology.

By combining our in-market expertise with our unique technology and 
advanced data analytics, we create innovative customer experiences  
that deliver outstanding performance for our partners – building stronger 
automotive brands and creating sustainable growth. 

We deliver for our partners, our customers, and our people – so they  
can realise their ambitions in the new world of mobility.

OUR BUSINESS MODEL IS DRIVEN BY FIVE KEY PILLARS

1 BUILDING  

SCALE

•  We are the leading 
independent global 
automotive distributor  
of vehicles and parts with 
c.2% market share

•  Diversified presence in  

a broad range of markets

•  We build scale through 
market consolidation  
and organic growth

•  We operate in high-growth 

markets and our competitive 
advantage supports our 
continued outperformance  
in our markets

2  CREATING VALUE 

FOR OUR  
CUSTOMERS

3  LEADING WITH 

DIGITAL

•  We create value for our 
mobility partners and  
end consumers

•  The combination of our local 
market knowledge and our 
global platforms, systems and 
processes provide us with 
unique insights, through  
our technology and data 
analytics, and best practices

•  Our business is underpinned 

by our technology

•  Digital Experience Platform 

(DXP) for customers

•  Digital Analytics Platform 

(DAP) for predictive analytics 
and business intelligence 
driving market share gains

           UNDERPINNED BY DOING 

BUSINESS RESPONSIBLY

4

We are a Responsible Business creating sustainable value for all our stakeholders. Our ‘Driving What Matters’ plan  
is central to our strategy, encompassing our Planet, People, Places and Practices.

            DRIVES FINANCIAL PERFORMANCE  

AND SHAREHOLDER VALUE

5

We continue to drive strong revenue growth through organic growth and value accretive acquisitions, which  
are highly cash-generative and deliver attractive returns for our shareholders. We are focused on leveraging scale 
and are committed to our disciplined capital allocation policy.

4 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

OUR GLOBAL REACH

The geographic reach of our business has 
been driven by a deep understanding of  
our mobility partners and customers needs. 
This is coupled with our global expertise  
and local market knowledge. 

c.80%

of revenues generated from Distribution

Our markets are characterised by low motorisation rates 
and high GDP growth rates. We understand our markets 
through our digital-led approach, using data analytics  
and business intelligence to grow market share in our 
regions. With our robust practices framework and our  
aim to being the lowest carbon route to market, we focus  
on delivering market share for our mobility partners.  
Our mobility partners can focus on operating in the  
major markets and their transition to electric vehicles.  

AMERICAS

£3.7bn (+153%1)

EUROPE & AFRICA

£2.5bn (+23%1)

Argentina
Barbados
Bolivia
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Panama
Peru
Uruguay

 13

markets

Belgium
Bulgaria
Estonia
Finland
Greece
Latvia
Lithuania
Luxembourg
North Macedonia
Poland
Romania
Djibouti
Ethiopia
Tanzania
Kenya

 15

markets

ASIA PACIFIC (APAC)

£2.8bn (+21%1)

RETAIL

£2.4bn (+4%1)

Brunei
Guam
Hong Kong
Indonesia
Macau
Philippines
Saipan
Singapore
Thailand
Australia
New Zealand

 11

markets

Poland
UK

2

markets

1.  Reported year-over-year revenue growth.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

5

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OUR BUSINESS MODEL: MOBILITY COMPANY PARTNERSHIP

DELIVERING OUTSTANDING 
RESULTS FOR OUR MOBILITY 
COMPANY PARTNERS

Inchcape accelerates  
the performance of our  
mobility company partners, 
unlocking opportunities  
for them through our  
people and technology.

Inchcape’s mobility company 
partnership began in the 1920s when 
we started working with Mack. Since 
then we have built and maintained 
close relationships with some of  
the world’s leading automotive 
manufacturers, adding new 
partnerships as we have expanded, 
and bringing further long-standing 
relationships into our portfolio  
through acquisitions. 

Inchcape’s value proposition, built 
around our people and technology, 
continues to be compelling for our 
mobility company partners. In 2023, 
we signed 15 distribution agreements, 
with both new and existing partners, 
across the Americas, APAC, and 
Europe & Africa, providing more 
mobility company partners access  
to Inchcape’s markets.

OUR MOBILITY COMPANY PARTNERSHIPS – IN NUMBERS

60mobility company  

partnerships in place

12Expanded with 12 mobility 

partner relationship in 2023 
across all 3 regions

3new mobility partners  

added in 2023 

31distribution contracts  

won since 2016 

Brand partnerships 
page online:  
www.inchcape.
com/our-
approach/
brand-partners/ 

6 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
A COMPELLING 
VALUE PROPOSITION 

By combining our in-market 
expertise with our unique 
technology and advanced 
data analytics, we create 
innovative customer 
experiences that deliver 
outstanding performance 
for our partners – helping  
to build stronger automotive 
brands and creating 
sustainable growth  
for Inchcape and our 
partners in the markets 
where we work. 

The world of mobility is changing. 
Vehicles are changing. The needs  
of mobility partners and consumers 
are changing – they are looking  
for better and more sustainable 
mobility and services. 

To succeed, Western, Japanese  
and the emerging Chinese mobility 
companies need a partner like 
Inchcape, with deep insight into 
evolving consumer behaviours  
and markets, who can deploy  
their expertise, resources, and 
infrastructure to deliver in line  
with rising expectations. A partner 
with capabilities who can enable 
them to unlock new opportunities 
through an efficient and seamless 
way to operate in markets, whether 
mature or developing, and help  
them accelerate their ambitions.

Our longest-standing partnerships*, 
in years of relationship:

100

Mack

53

Jaguar Land 
Rover

36

Mercedes- 
Benz

34

BMW Group

56

Toyota

47

Suzuki

35

Volkswagen 
Group

31

Subaru  
Corporation

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

7

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OUR STRATEGY

ACCELERATING  
OUR AMBITION

Transforming Inchcape to accelerate our growth through  
Distribution Excellence and Vehicle Lifecycle Services

We have developed two strategic pillars to leverage these growth opportunities:  
Distribution Excellence and Vehicle Lifecycle Services

OUR GROWTH DRIVERS:

DISTRIBUTION EXCELLENCE

VEHICLE LIFECYCLE SERVICES

OUR ENABLERS: 

Culture and Capabilities

Digital, Data & Analytics

Efficient Scale Operations

Culture and people, underpinned 
by our Responsible Business plan, 
‘Driving What Matters’, more details 
on which are on pages 33 to 39. 

Digital and data analytics 
expertise and technology stack, 
supporting our performance  
for our mobility partners.

Core capabilities, product and 
service offerings, and market 
presence to expand and grow.

Scaled and diversified operations, 
with global processes and systems, 
which are tailored for local delivery 
and performance.  

Responsible Business

OUR STRATEGIC PILLARS ARE DESIGNED TO ACCESS SIGNIFICANT  
GROWTH OPPORTUNITIES

As our world, our industry and our business continues to go through unprecedented change,  
Inchcape has a significant growth opportunity by:

Existing markets

New markets

Diversification

Long-term growth

Generating more 
value from existing 
markets and  
mobility partners

Expanding into  
new markets with 
new and existing 
mobility partners

+

+

Broadening into  
new areas 

Being the leading 
independent global 
automotive distributor

=

8 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

DISTRIBUTION EXCELLENCE 

As the world’s leading independent automotive distributor, 
Inchcape operates for mobility partners in smaller, more 
complex, and harder to reach markets, which tend to  
be higher growth with low motorisation rates. Inchcape  
has significantly expanded its footprint in these markets  
in recent years, but there is still a huge opportunity to 
capture more market share. Our current position is 2% 
market share of our total addressable markets. 

This opportunity will be achieved by Inchcape by continuing 
to deliver Distribution Excellence for its mobility partners by 
driving market share gains. This will be achieved by: 

•  organic growth: through new distribution contracts  

from mobility partners and by Inchcape’s investment  
in its digital and data capabilities; and 

•  targeted acquisitions: by utilising Inchcape’s strong 

financial position to develop its geographic footprint  
and mobility partner portfolio.

Our Distribution Excellence approach connects the 
products of our mobility partners with consumers, 
supported by insights from our data analytics platform, by 
providing our capabilities across the following value chain: 

1

2

3

PRODUCT PLANNING

LOGISTICS

BRAND AND MARKETING

Using our local market expertise  
to inform certification and vehicle 
ordering decisions, around  
elements including model types  
and specification.

Delivering vehicles and parts in  
our markets.

Brand proposition development, 
brand positioning, price setting,  
and marketing, aimed at maximising 
market share for our partners.

4

5

S

T A I L

E

E   D

H I C L

E

V

6

0

0

7 , 0

2

CHANNEL MANAGEMENT

DIGITAL RETAIL

R I O R

E

I N T

Developing the optimal channels  
to reach consumers and businesses 
covering network management, 
digital, and omni-channel, including 
the selection and management  
of independent third party dealers, 
where appropriate.

Bringing our omni-channel  
platform to customers to deliver 
world-class, digital-first experiences  
for consumers through DXP, our Digital 
Experience Platform. 

AFTERMARKET SERVICES

In particular, the distribution  
of vehicle parts. 

VEHICLE LIFECYCLE SERVICES (VLS) 

There is substantial untapped value, and potential profit pools, in the second  
and third phases of a vehicle’s lifecycle. Inchcape is accessing this opportunity 
by leveraging our existing assets, relationships, and expertise. 

VLS will drive enhancements to our core Distribution business and initiatives 
through capabilities which include our Digital Parts Platform, a used car channel 
for our independent dealers, further finance and insurance programmes  
and warranty management. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

9

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
INVESTMENT CASE

SUSTAINABLE GROWTH  
AND RETURNS

We have set ambitious targets to grow our business responsibly,  
seeking to create significant value for all of our stakeholders.

INVESTMENT PROPOSITION:
DRIVING SCALE AND DIVERSIFICATION

GLOBAL MARKET 
LEADERSHIP IN 
AUTOMOTIVE 
DISTRIBUTION:  

with compelling 
offering for mobility 
company partners

DIFFERENTIATED 
BUSINESS  
MODEL:  

asset-light and 
digitally-enabled, with 
high barriers to entry

ON-GOING 
INVESTMENT  
IN GROWTH 
OPPORTUNITIES:

organic investment 
and acquisitions

TRACK RECORD  
OF DELIVERING  
HIGH LEVELS OF 
RETURNS AND  
FREE CASH FLOW: 
enabling investment  
in compound growth

60
mobility partner 
relationships 

1.  As at 31st December 2023.

74%
FCF conversion1

26%
ROCE1

UNDERPINNED BY CONSISTENT EXECUTION AGAINST CLEAR STRATEGIC OBJECTIVES

WHY INVEST?
INCHCAPE IS THE GLOBAL LEADER, WITH AN AMBITION TO SUSTAINABLY GROW

GLOBAL MARKET LEADER

A RESPONSIBLE BUSINESS

DIGITAL & DATA LEADER

>40

markets covering  
six continents

31%

reduction in scope 1 & 2 greenhouse 
gas emissions vs 2019 baseline

250+ 

machine-learning  
algorithms globally

The leading independent 
automotive distributor in a highly  
fragmented global market

Growth ambition underpinned 
by our ESG strategy:  
Responsible Business

•   Presence across >40 markets; 

•  Responsible Business is integral  

covering six continents
•   We are the leader with  
c.2% share of the global 
distribution market

•   Market consolidation is 
expected to accelerate

to our Accelerate strategy
•  Established four priority areas: 

People, Places, Planet,  
and Practices

•  Due consideration for  

all stakeholders

Our digital and data capability is a 
significant competitive advantage

•  Created a leading digital  
and analytical platform
•  Global scale, and internal 

capability a key differentiator

•  Our technological progress  

is impressing mobility company 
partner brands

10 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
In addition to our growth ambitions, the business is asset-light with a long history of  
disciplined capital allocation and delivering highly attractive returns to shareholders.

CAPITAL ALLOCATION POLICY:
A DISCIPLINED APPROACH 

1

2

3

4

INVEST IN THE BUSINESS

DIVIDENDS 

VALUE ACCRETIVE M&A

SHARE BUYBACKS

£

£

Capex for organic growth 
and technological  
investment

Policy: 40% annual payout 
of basic adjusted EPS  

Disciplined approach  
to valuation

Consider appropriateness 
of share buybacks

NET DEBT TO ADJUSTED EBITDA LIMIT OF 1X (PRE IFRS16)

ATTRACTIVE FINANCIALS

GROWING BRAND PRESENCE

NEW OPPORTUNITIES

26%

ROCE 

60

mobility brands  
in our portfolio

Deliver value through organic 
growth, consolidation,  
and cash returns

Expanding the reach of  
our plug-and-play global 
distribution platform

•  Distribution markets have higher 
growth prospects than average

•  Leveraging our global scale  

to improve profitability

•  Well invested operating model  
a catalyst for further expansion
•  Existing portfolio of >60 mobility 

company partner brands; 
continuing to add new partners

75% 

of a vehicle’s lifetime value 
in higher margin activities

Uniquely positioned to capture 
more of a vehicle’s lifetime value

•  Higher margin activities; 

accounts for 75% of the profit-
pool of a vehicle’s life
•  Currently significantly 

underserved by Inchcape

•  Clear opportunity to leverage  

•  Constantly sharing expertise  

our existing footprint 

across the Group

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

11

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CHAIRMAN’S WELCOME

A YEAR OF 
IMPRESSIVE 
STRATEGIC 
PROGRESS

NIGEL STEIN
CHAIRMAN

12 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

DEAR SHAREHOLDERS 
AND STAKEHOLDERS

I will retire from the Board  
at the conclusion of the 
AGM in May 2024 after six 
years as Chair. I am delighted 
that Jerry Buhlmann will 
become Chair upon my 
departure and a Q&A with 
him is given on page 14.

I am pleased with the progress 
Inchcape has made in the last 
six years, delivering on its strategy; 
focusing on higher value-add 
distribution markets; growing 
organically through new contract 
wins with successful mobility  
company partners; and judicious 
acquisitions leading to a meaningful 
market presence.

Our wider market presence has not 
only brought a broader base to our 
sources of income, but enhanced our 
standing with current and potential 
mobility company partners.  
The Group is very well placed  
for future growth and success.

This has all been achieved through 
the hard work and dedication  
of the Inchcape team in all our 
markets. It has been a huge pleasure 
to be part of that and I thank them 
sincerely for all that they do.

Review of the year
Inchcape produced an excellent 
performance in 2023, as we 
continued to deliver on our purpose 
of bringing mobility to the world’s 
communities. This pleasing result  
was against a backdrop of continued 
geo-political and economic 
uncertainty, including ongoing 
inflationary pressure. The strong 
financial and operational 
performance demonstrates the 
resilience of Inchcape’s global 
business, the strength and focus  
of our Accelerate strategy and the 
quality of our leadership team.

We made good strategic progress, 
in particular with the integration of 
Derco, the major acquisition we 
completed last year, the execution  

of a number of bolt-on acquisitions 
across our APAC region and the 
achievement of a record number  
of distribution contracts with our 
mobility company partners. 

Our continued focus on  
a sustainable future 
The automotive industry continues  
to make progress towards its carbon 
neutral goals albeit at different 
speeds in different regions. The 
transition to electric vehicles (EVs) 
remains central to the industry’s 
reduction in its CO2 emissions globally.

During 2023, Inchcape made 
continued progress in building  
its position with leading EV 
manufacturers including adding 
partnerships with Chinese mobility 
companies who are EV leaders with 
more than half the worldwide sales of 
EVs in 2023. This makes Inchcape one 
of the largest distribution partners with 
Chinese mobility companies, adding 
to our other long-standing mobility 
partner relationships. Inchcape also 
supports mobility partners in meeting 
their own sustainability goals with  
our aim to be the lowest carbon  
route to market.

In that respect, Inchcape made 
excellent progress in 2023 with its own 
‘Driving What Matters’ plan, including 
delivering ahead-of-plan reductions 
in its scope 1 and 2 greenhouse gas 
emissions. Our Group Chief Executive, 
Duncan Tait, discusses this in more 
detail in his review of the year, on 
page 15. 

Further strengthening your Board 
After the completion of the Derco 
acquisition, Juan Pablo Del Río 
Goudie joined the Board in January 
2023, bringing a deep and long-
standing knowledge of Latin 
American markets. Byron Grote  
also joined the Board in January, 
bringing a wealth of experience 
gained at several large multi-national 
organisations, where he held  
a number of senior executive  
and non-executive roles. 

Following his promotion to Group 
Chief Financial Officer, Adrian Lewis 
joined the Board in May 2023. Adrian 
has brought extensive Inchcape 
experience to the Board having held 

several Finance leadership roles 
across our global business. Adrian’s 
promotion is an excellent example 
of Inchcape’s commitment to 
developing leadership talent from 
within the Company. 

In July 2023, we also welcomed Stuart 
Rowley to the Board. Stuart has over 
30 years’ global experience at the 
Ford Motor Company and brings to 
the Board a deep understanding of 
the global automotive industry and 
extensive international experience. 

And most recently in January 2024 
Alison Platt joined the Board as a  
Non-Executive Director, adding 
further excellent listed company 
experience. Further details are given 
in the Nomination Committee Report 
on page 78.

I would like to personally thank my 
colleagues on the Board for their 
continued commitment and 
contribution during 2023. 

Building a high-performance culture 
Inchcape’s culture of being an 
ambitious but responsible Company  
is a key enabler of our Accelerate 
strategy. We are pleased with the 
progress we continue to make in 
building and aligning our culture 
across our global business, particularly 
in our recently acquired businesses, 
where local teams have been 
implementing thorough change and 
communication plans to integrate 
them into our global organisation. 

During the year, the Board 
participated in a number of 
engagement sessions with Inchcape 
colleagues, including a Reward 
Forum as well as an Engagement 
Forum held during our Board’s visit to 
the Hong Kong business in October. 

The Group continued to drive inclusion 
and diversity and we were pleased  
to see the strong results of Inchcape’s  
‘Be Heard’ colleague experience 
survey. It was pleasing to see 
Inchcape’s inclusion score at upper 
quartile levels, reflecting the excellent 
progress made over the previous years. 
As a Board, we believe in the strong 
connection between a diverse and 
high-performance culture and strong 
business performance. 

Delivering shareholder value 
We have a clear and balanced 
capital allocation policy, based  
on four priority areas which the  
Board review regularly. 

First is to invest in our business to 
support organic growth. Second, our 
policy is to pay out 40% of adjusted 
earnings in annual dividend payment 
to shareholders. Third, we target value 
accretive acquisitions where there  
is a strong strategic fit and, fourth  
we consider the appropriateness  
of returning excess capital to 
shareholders via share buybacks. 

Based on this policy, and considering 
the strong performance of Inchcape 
in 2023, the Board recommends that 
the Company continues to pay a 
dividend of 40% of annual adjusted 
EPS. This payment would result in an 
overall dividend payment of 33.9p. 

Inchcape is well positioned  
for sustainable growth
During 2023, Inchcape continued  
to develop a solid foundation for 
future growth. Despite muted 
demand and continuing challenging 
macro-economic conditions in some 
markets, our well-executed Accelerate 
strategy continues to drive outstanding 
performance for our mobility partners 
and, subsequently, for the Group. 

The unique strengths of our business, 
in particular our high-quality people, 
diversified geographic spread of our 
operations and our industry-leading 
digital capabilities, ensures that we 
remain resilient and well positioned  
for sustainable growth in the future. 

Your Board remains confident in 
Inchcape’s ability to bring mobility  
to the world’s communities, for today, 
for tomorrow and for the better.

NIGEL STEIN
CHAIRMAN

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

13

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
INTRODUCING OUR PROPOSED NEW CHAIR

JERRY BUHLMANN

Q&A

WITH JERRY 
 BUHLMANN

What do you see as the focus 
for the Inchcape Board in the 
coming years? 
Looking ahead, the automotive sector 
will continue to experience rapid 
transformation and development. 
Customer preferences and buying 
habits will continue to evolve and the 
need for sustainable mobility solutions 
across more markets will increase.  
To that end, while the transition to 
electric vehicles (EVs) is underway, 
it is not without its complexities. 

Inchcape has a real opportunity here, 
as we continue to support our mobility 
company partners across more 
markets, in a dynamic and increasingly 
complex industry. The Board has an 
important role to play in this, leading 
from the front, ensuring that the Group 
continues to develop and enhance  
its inclusive, collaborative, and 
innovative culture. 

What do you think the major 
strategic opportunities will be  
for Inchcape in the automotive 
industry in the future? 
The transformation of our industry 
presents compelling opportunities  
for Inchcape. I see three key themes 
where we can support our mobility 
company partners in a fast-moving 
environment: driving market 
consolidation; supporting them in  
the EV transition; and helping them  
to drive down the cost of complexity, 
by supporting them in smaller, more 
niche markets, where Inchcape will 
continue to drive market leadership. 

Inchcape’s unique experience,  
market insight, and digital platform 

therefore provides a compelling  
value proposition for our mobility 
company partners. This is reinforced 
by the tremendous number of new 
partnerships we achieved in 2023, with 
15 new distribution contracts secured 
across a range of markets and partners. 

Furthermore, Chinese mobility 
company partners will continue to play 
a central role in the transition to EVs 
and, in this regard, Inchcape has 
developed partnerships with several 
leading players in each of our regions, 
helping to ensure a wider range of 
high-quality new energy vehicles are 
available across our markets. 

What do you believe are the  
key strengths of Inchcape? 
I have been on the Inchcape Board 
for seven years and, in this time, I have 
been fortunate enough to meet a wide 
range of stakeholders. Based on these 
conversations, my view is that 
Inchcape’s key differentiator is our 
unmatched ability to support our 
multiple mobility company partners 
across a wide and diverse range of 
markets. This is driven by our market-
leading digital and data analytics 
capabilities, the calibre of our people, 
who have specialist expertise in the 
markets in which they operate, and our 
long track record of delivering for our 
partners on a regular and consistent 
basis. This provides a solid platform  
from which Inchcape will continue  
to deliver for our mobility company 
partners, to grow, and to lead the 
industry, thereby driving growth  
and value for our stakeholders.

JERRY BUHLMANN
PROPOSED NEW CHAIR

Jerry Buhlmann, the Board’s 
current Senior Independent 
Director, is nominated to succeed 
Nigel Stein as Chair following the 
conclusion of the Group’s next 
Annual General Meeting (AGM) 
on 9 May 2024, subject to 
shareholder approval. 

Jerry has been a member of the 
Inchcape Board since March 2017 
and his appointment will help 
ensure seamless continuity of 
Board leadership to support the 
Group, as it continues to deliver 
on its Accelerate strategy. 

Jerry has over 40 years’ 
experience in the media and 
advertising industries and was 
formerly CEO of Aegis Group plc 
and Dentsu Aegis Network. Jerry  
is currently Chair of three private 
equity-owned digital marketing 
agencies: Dept, Croud Limited, 
and Hybrid. Jerry is also a member 
of the Supervisory Board of 
Serviceplan GmbH. 

A THANK 
YOU TO 
NIGEL STEIN 

ON BEHALF OF THE BOARD, I WOULD LIKE TO THANK NIGEL  
FOR HIS LEADERSHIP SINCE HE BECAME CHAIR IN 2018. 
NIGEL HAS LED A CONSISTENT ENHANCEMENT OF THE BOARD’S 
EXPERTISE AND SKILLSETS, AS WELL AS DRIVING DIVERSITY. 

IN ADDITION, NIGEL HAS BUILT A STRONG COLLEGIATE CULTURE 
AROUND THE BOARD, AND I AIM TO CONTINUE TO BUILD  
ON HIS EXCELLENT WORK IN ALL THESE AREAS IN THE FUTURE.  

JERRY BUHLMANN
PROPOSED NEW CHAIR

14 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

GROUP CHIEF EXECUTIVE’S REVIEW

UNLOCKING 
OPPORTUNITIES
THROUGH OUR
PEOPLE AND
TECHNOLOGY

DUNCAN TAIT
GROUP CHIEF EXECUTIVE

What were Inchcape’s key  
strategic achievements in 2023?
2023 was an excellent year for 
Inchcape. We produced further 
positive momentum in key markets 
and made strong progress in 
diversifying and scaling our business  
in our regions. 

From a strategic perspective, we 
made progress in executing our 
Accelerate strategy. We successfully 
completed three bolt-on acquisitions 
in APAC, in the exciting growth markets 
of Philippines, Indonesia, as well  
as New Zealand, positioning us well 
for future growth there. We won  
15 distribution contracts across all  
our regions with Asian and European 
mobility partners. We were also 
successful in integrating Derco in  
the Americas. 

Our industry-leading digital and data 
analytics capabilities continue to 
support our growth prospects across 
our global business. 

Can you give an overview of 
Inchcape’s operational and 
financial performance during  
the year? 
Despite a challenging environment 
in certain markets, Inchcape 
remained resilient and our global 
business performed strongly during 
2023. I continue to be impressed by 
the commitment and performance  
of our global colleagues as they 
deliver solutions that accelerate the 
performance of our mobility partners. 

During the year, Inchcape delivered  
a strong set of results, with growth in 
all regions, driven by consistently high 
levels of operational execution across 
our global business, which drove 
further growth in revenue, operating 
profit, and free cash flow generation. 

Group revenue for the year was  
£11.4bn, an increase of 41% on 2022. 
We delivered adjusted profit before 
tax of £502m, an increase of 35% on 
2022 driven by top line growth and 
improved operating margins. We also 
reported adjusted free cash flow of 
£498m, up 31% on last year, further 
strengthening our cash position. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

15

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
GROUP CHIEF EXECUTIVE’S REVIEW 
CONTINUED

What underpins the record number 
of contract wins you achieved 
during the year? 
Inchcape has a winning distribution 
platform. Our success in winning 
15 distribution contracts across our 
APAC, Americas and Europe & Africa 
regions highlights the high level of 
service we are delivering for our 
mobility partners and emphasises the 
trust and confidence they continue 
to place in Inchcape. These contract 
wins included BYD Commercial in 
Singapore and Benelux, Subaru in 
Bolivia, XCMG in Colombia and Peru 
and Changan in the Philippines and 
across a number of markets in Africa. 

During 2023, we continued to build 
stronger partnerships with our Chinese 
mobility partners, including a global 
strategic partnership with Great Wall 
Motors. China is now the largest 
automotive exporter globally. Chinese 
mobility partners are changing the 
automotive landscape by playing  
a central role in the global long-term 
transition towards new energy 
vehicles, producing over 50% of  
the world’s electric vehicles (EVs). 

Building on the Chinese mobility 
partnerships through our acquisition 
of Derco, Inchcape now has more 
Chinese mobility partnerships than 
any other automotive distributor. 

Can you discuss in more detail  
your progress on the integration  
of Derco during 2023? 
We are really pleased with our 
progress on the integration of Derco, 
which is an outstanding business  
that has helped the Group to win 
more distribution contracts, not only  
in the Americas region but also  
in our other regions. Derco has 
therefore already made a substantial 
contribution in driving our market 
share in several markets. 

We were successful in accelerating 
cost and cost-related synergies from 
the acquisition of £21m in 2023, and 
now expect to deliver at least £50m 
in FY 2024 with one off integration 
cash costs of £70m over three years. 

Inchcape ways or working and 
reducing inventory. 

Derco also delivered against our 
margin expectations, producing 
margins at the top end of the 5% to 
7% range, pre-synergies, as expected. 

Can you discuss the key market 
trends during the year? 
Our markets continued to evolve 
and develop at different rates during 
the year, with supply normalising 
in many markets, while consumer 
demand is mixed. 

One consistent theme in most of  
our markets is further demand  
from consumers for omni-channel 
experiences, with the initial product 
touchpoint for customers being 
through digital channels, particularly 
for new energy vehicles. There is also 
some growth in underlying consumer 
demand for EVs in many of our 
markets, albeit at different levels of 
pace of adoption and product 
penetration, which is fundamentally 
determined by the quality and 
reliability of EV infrastructure and 
government support in a market. 

What makes Inchcape’s approach 
to digital and data market-leading? 
There are a number of factors 
supporting our market-leading digital 
and data position. DXP, our digital 
customer experience platform, is 
delivering value for our mobility 
partners, and DAP, our data analytics 
platform, is powering our business  
in several areas. 

We have continued to develop  
and roll out DXP, as we provide  
more customers with a seamless 
experience, however they  
choose to interact with us and  
our mobility partners. 

DAP, which provides advanced 
analytics and machine learning, 
leverages our data and driving 
smarter, faster and better business 
decisions. By the end of 2023,  
we had over 250 machine-learning 
algorithms globally.

Our Americas management team 
also made progress in improving 
Derco’s working capital position both 
in the alignment of supplier terms with 

These capabilities are supported by 
our digital delivery centres (DDCs), 
which operate in Colombia, the 
Philippines and following the 

2023 WAS AN 
EXCELLENT YEAR 
FOR INCHCAPE. 
WE PRODUCED 
FURTHER POSITIVE 
MOMENTUM IN 
KEY MARKETS AND 
MADE STRONG 
PROGRESS IN 
DIVERSIFYING 
AND SCALING 
OUR BUSINESS.

acquisition of Derco, we now have  
a satellite DDC in Chile. By the end  
of 2023, we now have more than  
1,400 digital experts providing 24/7 
services and solutions, further 
enhancing our digital delivery  
and cybersecurity capability. 

How are you progressing with  
your Vehicle Lifecycle Services 
(VLS) initiatives? 
We continue to believe in the 
strategic importance of VLS for the 
Group, with an opportunity to unlock 
value in the subsequent phases  
of the vehicle’s lifecycle, through 
value-added services. VLS will  
drive enhancements to our core 
Distribution business and initiatives 
through capabilities which include 
our Digital Parts Platform, a used  
car channel for our independent 
dealers, further finance and  
insurance programmes and  
warranty management. 

The Digital Parts Platform in Australia 
continues to gain traction, with  
an ambition to modernise the 
aftermarket parts industry. We  
are further scaling this product in 
Australia, with 12 distributors and 410 
aftersales workshops now using the 
platform, and several new mobility 
company partners signed up to the 
platform. We plan to launch the 
platform across other markets in  
APAC in 2024.

16 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

We intend to further reduce the scale 
of bravoauto to its profitable core, 
particularly given our continued 
strategic focus on reducing our 
retail-only footprint. This will ensure a 
more focused and tailored approach 
for bravoauto, as a value-added 
service for our Distribution business, 
with a moderated operational and 
geographic profile. Our investment  
in bravoauto since its inception 
continues to be disciplined. In light  
of our review of strategic options  
for the UK retail business, we are 
re-evaluating our ambitions for 
bravoauto as part of VLS. VLS remains 
a strategic opportunity for the Group 
but, particularly in light of reducing 
the scale of bravoauto to its profitable 
core, we are re-evaluating the 
phasing of our financial objectives 
for VLS. 

Can you talk about developments 
on your approach to sustainability 
during the year? 
Operating responsibly is central  
to our mobility partnerships and  
how we work globally. In 2021  
we implemented our ‘Driving What 
Matters’ plan built around our  
four pillars of Planet, People, Places 
and Practices, and we continued  
to make good progress in 2023. 

In the second half of 2023 we 
completed a sustainability materiality 
assessment of our business to improve 
our understanding of the sustainability 
priorities of our stakeholders. The 
results of the assessment will be 
communicated in our first Sustainability 
Report, to be released later this year. 

Under the Planet pillar, we made 
good progress with our scope 1 and 
2 greenhouse gas emissions targets, 
reducing emissions by 31%, ahead of 
our targets and on track to meeting 
our 2030 target of 46%. You can read 
more about our approach to climate 
change in our Task Force on Climate-
related Financial Disclosures on 
pages 40 to 53. 

I am pleased with the progress we  
are making with our People pillar as 
we continue to expand the delivery  
of our programmes to enhance 
inclusion and diversity across 
Inchcape. For example, women in 

senior leadership positions at 
Inchcape increased to 28%, up  
from 15% from 2020.

During the year we ran our global 
colleague experience survey ‘Be 
Heard’ and I was very pleased by  
the strong results. A record number  
of Inchcape colleagues – 88% – 
completed the survey, including our 
new Derco colleagues, with key 
engagement KPIs above global 
averages and our Inclusion score was 
upper quartile. These results reflect 
the excellent work of global 
leadership and People teams to  
drive colleague engagement and 
inclusion. The survey also identified 
areas of development across our 
business and our global teams have 
developed action plans to enhance 
engagement and improve the 
experience of our colleagues. 

An integral part of our Responsible 
Business approach is being a good 
company and partner for the 
communities where we work. I have 
been delighted to see the passion 
and enthusiasm from our people  
on road safety education for local 
communities, charitable partnerships 
focused on diversity inclusion and 
internship programmes for 
underrepresented groups under  
the Places pillar. 

Fundamental to our value proposition 
is our approach to high standards of 
ethical business under the Practices 
pillar. To support this, during 2023 and 
early 2024 we rolled out our enhanced 
Code of Conduct across our global 
business, including to our new 
colleagues from acquisitions in 
Indonesia, New Zealand, and the 
Philippines, as well as to more than 
4,000 new colleagues in the Americas 
from the Derco acquisition. 

What is your message to  
Inchcape’s people, following  
our performance in 2023? 
I was fortunate enough to visit many 
Inchcape markets during 2023, 
spending time with colleagues  
from across our global workforce.  
I continue to be impressed by the 
quality and commitment of our 
colleagues and I am grateful for their 
performance during the year. What 

we collectively deliver for our mobility 
company partners is outstanding and 
I am extremely grateful for the hard 
work and commitment of our people. 

I would also like to thank and 
recognise my Executive team 
colleagues for their collaborative 
spirit, outstanding leadership, and 
delivery during the year. Developing 
leadership talent from within our 
organisation is a priority for Inchcape 
and I was delighted to see two 
colleagues promoted to the Executive 
team in the year with Adrian Lewis 
promoted to Group Chief Financial 
Officer in May and Phil Jenkins 
promoted to Chief M&A Officer in 
October. In addition, Liz Brown joined 
us from Diageo in February as Chief 
Strategy Officer. 

How do you see the future  
for Inchcape? 
I am really excited about the medium 
to long-term outlook of our business. 
Building on our cash generative and 
capital-light characteristics, I believe 
we will continue to lead the 
consolidation of a range of highly 
fragmented markets. 

To that end, our focus for 2024 remains 
on further consolidating our global 
position as the leading independent 
automotive distributor, through 
leveraging our digital platform across 
our global footprint so that we can 
continue to operate at scale, build 
market share and accelerate the 
performance of our mobility partners. 

Building on our performance in 2023, 
with our global market leadership 
position and our diversified and 
scaled business model, Inchcape 
remains well positioned for the future. 

Directors’ approval  
of the Strategic Report 
The 2023 Strategic Report, from  
pages 2 to 64, were reviewed  
and approved by the Board  
of Directors on 4 March 2024

DUNCAN TAIT
GROUP CHIEF EXECUTIVE

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

17

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
FACING INTO THE FUTURE

EMBRACING CHANGES 
TO OUR INDUSTRY

CHANGING 
MACRO 
TRENDS

CHANGING 
AUTOMOTIVE 
INDUSTRY

CHANGING 
CONSUMER 
DYNAMICS

FOCUS ON 
ENVIRONMENT 
& SOCIETY

Geopolitical 
uncertainties
Geopolitical tensions 
increasing global 
uncertainty

CASE* trends 
Growing EV penetration, 
but uneven subject  
to market dynamics

Consumer habits
Catering to different 
vehicle ownership  
models and buying-
decision criteria

Emissions
Low emission vehicles and 
corporate greenhouse  
gas reductions expected

%

Higher for longer  
interest rates
Impacting consumer 
confidence and supplier-
related financing

Generative AI
Opportunity and need  
to leverage technology

Retail trends
Expectations for  
a personalised  
digitally integrated 
experience through 
omni-channel platforms

Circular economy
Resource scarcity  
and waste prevention  
key considerations

Risk of low economic 
growth and/or ‘soft’ 
recession 
Weakening demand, 
consumer spending 
erosion, pressure on pricing

Route to market
Helping mobility company 
partners get even closer to 
customers and new markets

Consumer confidence
Higher interest rates  
and lower disposal  
income impacts 
discretionary spend

Colleague expectations 
Workforce looking for 
purpose-driven employers

How is Inchcape responding?

Scaled business model  
and a diversified mobility 
company partner portfolio 
has proven resilient  
in turbulent times

We provide mobility 
company partners with  
a solution in lower volume 
and high growth potential 
emerging markets

Our digital and data 
capabilities allow us  
to better understand 
consumers and cater  
to their needs, optimising  
their experience

Solid Responsible Business 
agenda implemented 
across our markets

Geographically diverse 
footprint means we are  
well placed to navigate 
the current macro-
economic climate

Developing innovative 
solutions and collaborating 
with tech leader to bring 
value to consumers and 
mobility company partners

Our expertise supports 
customers throughout  
the buying journey and 
their ownership lifecycle

We are a forward-thinking 
purpose-driven employer, 
leveraging our global  
scale to develop talent

Our purpose is to bring mobility to the world’s communities – for today, for tomorrow and for the better.

*  Connected, autonomous, smart, electric vehicles.

18 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

ACQUISITIONS AND DISPOSALS

OPTIMISING OUR PORTFOLIO

Inchcape’s focus on building and maintaining close and long-standing 
mobility company partnerships provides the foundation for our ability  
to execute strategic and accretive growth through acquisition. 

Inchcape has accelerated industry 
consolidation since focusing on 
distribution expansion in 2016. Since 
then, we have been developing a 
plug and play distribution platform. 
This will support scale acquisitions and 
important bolt-on deals, adding new 
partnerships, markets, and significant 
revenue to the business, while 
optimising our retail footprint through 
select disposals. Our ambition is for 
Inchcape to become the undisputed 
number one distribution partner of 
choice for automotive manufacturers, 

many of which are looking for 
consolidation and proven integration 
capabilities in their partnerships. Key 
factors in achieving this include: our 
track record of successful integration; 
investment in technology and digital 
capabilities that can be deployed  
at scale; our people’s capabilities 
and approach to retaining key 
management; and the firepower  
we have available to execute  
deals through a strong balance  
sheet and disciplined approach  
to capital allocation.

A NUMBER OF EXCITING CONTRACT ADDITIONS IN 2023

Mobility partners

Markets

Tata

RAM

XCMG

Honduras

Philippines

Tanzania

OUR M&A FRAMEWORK: 

Strategic
•  Additive to existing brand footprint
•  Broadens geographic reach
•  Enhanced by Inchcape’s 

distribution platform

Financial
•  Focus on markets with higher 

growth prospects

•  Take a considered approach  

to valuing targets

•  ROIC > project WACC targeted  

in year 3

Organisational
•  Focus on retaining  
and nurturing talent

•  ‘Responsible Business’ programme
•  Opportunity to  

professionalise processes

Revenue
+£400m

New

Existing

BYD Commercial

Changan

Chrysler

Dodge

Geely
Great Wall

Jaguar

Jeep

Land Rover

Maxus

Mercedes-Benz

Subaru

Belux
Bolivia
Colombia

Djibouti
Ecuador
El Salvador
Guatemala

Indonesia

Kenya

Peru

Singapore

Thailand
New Zealand

REBALANCING OUR PORTFOLIO IN FAVOUR OF DISTRIBUTION SINCE 2016

31distribution contracts  

won since 2016 

12M&A deals since 2016 with c.£4bn 

of annualised revenue added

17new markets and 18 new  

OEMs since 2016

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

19

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
STAKEHOLDER ENGAGEMENT

FORGING STRONG 
RELATIONSHIPS

STAKEHOLDER 

MOBILITY COMPANY 
PARTNERS

CUSTOMERS

COLLEAGUES

SHAREHOLDERS

COMMUNITIES

HOW WE CREATE VALUE

We provide our mobility company 
partners with professional and efficient 
routes to market for the post-factory 
automotive chain. 

We provide access to automotive 
ownership and support services 
throughout the customer journey and 
aim to deliver the best experiences 
globally for customers in our industry.

INTERESTS

•  Strategy 
•  Long-term commercial sustainability 

and business viability

•  Trusted partnerships
•  Brand protection 
•  Health, safety, and environment (HSE)
•  Environment, social, and 

governance (ESG)

•  Access to vehicle products and services 
•  World renowned automotive brands
•  Specialist product and service 

knowledge

•  Customer service
•  Aftersales
•  Safe facilities
•  Tailored experiences both on- and offline
•  Business viability (for long-term 

contracts, e.g. fleet management)

HOW WE ENGAGE

Management

Management

Management

Management

Management

•  Top-to-top relationship building with 

•  Reporting of customer and dealer 

•  Launch of updated Code of Conduct

•  Regular dialogue with institutional 

•  Market-specific activity  

new partners acquired through 
mergers and acquisitions (M&A)

•  Regular top-to-top executive 

management meetings 

•  Market level operational meetings
•  Pan-market brand development

Board

•  Major mobility company partner 

deep dive review annually 
•  Regular feedback from Group  

Chief Executive

•  Three strategic acquisitions in 
the APAC region and 15 new 
distribution contract wins globally 
•  All new mobility partners acquired  

via acquisitions retained 

satisfaction scores on reputation.com 

•  Best practices shared with  

dealer network

•  Engaging regional teams with training 

on reputation.com to drive focus  
on performance

•  Provide advice and knowledge to 
customers and dealer network

Board

•  Update on the customer satisfaction 
analytics from reputation.com at 
each meeting

•  Customer omni-channel platform is 
live in 42 markets with 15 mobility 
company partners (2022: 36 markets, 
13 mobility company partners)

•  Reputation.com: 98,000 total reviews 
across 1,070 locations in 2023 (2022: 
84,400 reviews). 4.7/5 average rating 
from customers

OUTCOMES 

We aim to enable every colleague  

to achieve their personal goals at  

Our objective is to deliver outstanding 

We have a balanced approach to 

returns on long-term investment based 

engagement with the communities  

each stage of the colleague journey;  

on a sustainable platform for growth, 

in which we operate, empowering 

to recognise and develop talent; and  

disciplined approach to capital 

ownership at local level with structural 

to foster a socially conscious culture 

allocation, and cash returns through 

support from the Group.

based on inclusion, empowerment, and 

dividends and share buybacks.

optimised potential through learning.

•  Strategy 

•  Strategy

•  Local employment 

•  Inclusion & Diversity (I&D), reward, 

•  Company purpose and values

•  HSE, including local environmental 

and training and development 

•  Financial performance and strength 

concerns, e.g. waste disposal

•  Strong approach to HSE – duty of care

of balance sheet

•  Company purpose and values

•  Capital allocation

•  Community activities, e.g. support 

of local charities 

•  Long-term commercial sustainability

•  Responsible Business/ESG

•  Local road safety campaigns 

•  Security of employment stemming 

•  Long-term commercial sustainability 

•  Responsible approach to local  

from business viability

•  Responsible employer

and business viability

•  Key developments in the business  

and issues we are facing

law and regulations

•  Colleague experience survey

•  One Inchcape performance 

management framework

investors (roadshows and conferences) 

co-ordinated at local level 

•  Investor webinars and financial  

•  Group-level support for  

results presentations

extraordinary events affecting  

•  Global and regional leadership and 

•  Annual Report and Company website

our market communities

development programmes

•  Colleague engagement forums

Board

Board

•  Annual general meeting (AGM)

•  Chairman’s periodic one-to-one 

•  Colleague experience surveys  

meetings

and action plans

•  Committee members interaction

Board annually 

Board

•  Updates on Places pillar of the 

Responsible Business framework  

at each CSR meeting and to the 

•  Designated Non-Executive Director

•  Annual Board site visit 

•  Regular updates to CSR Committee 

and an annual update to the Board

•  Colleague experience event in  

•  Held over 200 investor meetings 

•  Strong levels of local community 

Hong Kong facilitated by the 

during 2023

designated Non-Executive Director

•  Deep dive session on Derco with  

involvement including road safety 

campaigns and inclusive mobility 

•  Virtual Reward Forum held for Europe 

the CEO Americas during the 2023 

•  6,500 people enrolled across 88 

& Africa region 

•  16,964 colleagues across 18 

languages completed the  

inaugural annual Be Heard survey

half-year interim results

inclusive, safe, and social mobility 

•  Optimised the capital structure 

initiatives in 2023

through issuing a new five year bond

•  40,000+ people positively affected

New mobility partner expansion 

Reputation.com average rating

Colleague survey participation

Number of individual investors met

Number of inclusive, safe, and social 

mobility initiatives undertaken in 2023

4.7/5

4.7/5

4.7/5

79%

81%

88%

Singapore

Philippines

Indonesia

2021

2022

2023

2019

2021

2023

2023

2022

c.370

88(2022: 46)

c.260

20 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
 
 
STAKEHOLDER 

MOBILITY COMPANY 

CUSTOMERS

COLLEAGUES

SHAREHOLDERS

COMMUNITIES

PARTNERS

Inchcape’s success is dependent on the continued trust and support of all its stakeholders; 
strong relationships that allow us to work with our key stakeholders are therefore fundamental 
to the long-term success of the Group. 

  READ MORE by visiting www.inchcape.com

We aim to enable every colleague  
to achieve their personal goals at  
each stage of the colleague journey;  
to recognise and develop talent; and  
to foster a socially conscious culture 
based on inclusion, empowerment, and 
optimised potential through learning.

•  Strategy 
•  Inclusion & Diversity (I&D), reward, 
and training and development 

•  Strong approach to HSE – duty of care
•  Company purpose and values
•  Long-term commercial sustainability
•  Security of employment stemming 

from business viability
•  Responsible employer

Our objective is to deliver outstanding 
returns on long-term investment based 
on a sustainable platform for growth, 
disciplined approach to capital 
allocation, and cash returns through 
dividends and share buybacks.

We have a balanced approach to 
engagement with the communities  
in which we operate, empowering 
ownership at local level with structural 
support from the Group.

•  Strategy
•  Company purpose and values
•  Financial performance and strength 

of balance sheet
•  Capital allocation
•  Responsible Business/ESG
•  Long-term commercial sustainability 

and business viability

•  Key developments in the business  

and issues we are facing

•  Local employment 
•  HSE, including local environmental 

concerns, e.g. waste disposal

•  Community activities, e.g. support 

of local charities 

•  Local road safety campaigns 
•  Responsible approach to local  

law and regulations

Management

Management

Management

•  Launch of updated Code of Conduct
•  Colleague experience survey
•  One Inchcape performance 
management framework

•  Regular dialogue with institutional 

•  Market-specific activity  

investors (roadshows and conferences) 

co-ordinated at local level 

•  Investor webinars and financial  

•  Group-level support for  

results presentations

•  Global and regional leadership and 

•  Annual Report and Company website

extraordinary events affecting  
our market communities

HOW WE CREATE VALUE

We provide our mobility company 

We provide access to automotive 

partners with professional and efficient 

ownership and support services 

routes to market for the post-factory 

throughout the customer journey and 

automotive chain. 

aim to deliver the best experiences 

globally for customers in our industry.

INTERESTS

•  Strategy 

•  Access to vehicle products and services 

•  Long-term commercial sustainability 

•  World renowned automotive brands

HOW WE ENGAGE

Management

Management

•  Top-to-top relationship building with 

•  Reporting of customer and dealer 

and business viability

•  Trusted partnerships

•  Brand protection 

•  Environment, social, and 

governance (ESG)

•  Health, safety, and environment (HSE)

•  Aftersales

•  Specialist product and service 

knowledge

•  Customer service

•  Safe facilities

•  Tailored experiences both on- and offline

•  Business viability (for long-term 

contracts, e.g. fleet management)

new partners acquired through 

mergers and acquisitions (M&A)

•  Regular top-to-top executive 

management meetings 

•  Market level operational meetings

•  Pan-market brand development

Board

satisfaction scores on reputation.com 

•  Best practices shared with  

dealer network

•  Engaging regional teams with training 

on reputation.com to drive focus  

on performance

•  Provide advice and knowledge to 

customers and dealer network

•  Major mobility company partner 

deep dive review annually 

Board

•  Regular feedback from Group  

•  Update on the customer satisfaction 

Chief Executive

analytics from reputation.com at 

each meeting

•  Three strategic acquisitions in 

the APAC region and 15 new 

•  Customer omni-channel platform is 

live in 42 markets with 15 mobility 

distribution contract wins globally 

company partners (2022: 36 markets, 

•  All new mobility partners acquired  

13 mobility company partners)

via acquisitions retained 

•  Reputation.com: 98,000 total reviews 

across 1,070 locations in 2023 (2022: 

84,400 reviews). 4.7/5 average rating 

from customers

OUTCOMES 

•  Designated Non-Executive Director
•  Annual Board site visit 
•  Regular updates to CSR Committee 
and an annual update to the Board

•  Colleague experience event in  
Hong Kong facilitated by the 
designated Non-Executive Director
•  Virtual Reward Forum held for Europe 

& Africa region 

•  16,964 colleagues across 18 
languages completed the  
inaugural annual Be Heard survey

•  Held over 200 investor meetings 

•  Strong levels of local community 

during 2023

•  Deep dive session on Derco with  

the CEO Americas during the 2023 
half-year interim results

•  Optimised the capital structure 

involvement including road safety 
campaigns and inclusive mobility 

•  6,500 people enrolled across 88 

inclusive, safe, and social mobility 
initiatives in 2023

through issuing a new five year bond

•  40,000+ people positively affected

New mobility partner expansion 

Reputation.com average rating

Colleague survey participation

Number of individual investors met

Number of inclusive, safe, and social 
mobility initiatives undertaken in 2023

4.7/5

4.7/5

4.7/5

79%

81%

88%

Singapore

Philippines

Indonesia

2021

2022

2023

2019

2021

2023

2023

2022

c.370

88(2022: 46)

c.260

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

21

Board

Board

•  Annual general meeting (AGM)
•  Chairman’s periodic one-to-one 

•  Colleague experience surveys  

meetings

and action plans

•  Committee members interaction

•  Updates on Places pillar of the 

Responsible Business framework  
at each CSR meeting and to the 
Board annually 

development programmes

•  Colleague engagement forums

Board

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
 
 
 
STAKEHOLDER ENGAGEMENT CONTINUED

STAKEHOLDER ENGAGEMENT IN 2023 

Stakeholders

Engagement 

Matters raised 

Subsequent feedback/engagement

Q1 Colleagues 

• Inchcape Enabled webinar 
• International Women’s Day

• Non-visible disabilities, 

• Accessibility Project rolled out in 

communication, and language

Shareholders 

•  2022 results presentation with Q&A
• Investor roadshow and conferences 

• 2022 performance and final dividend
• Completion of the Derco acquisition 

and updated guidance

Q2 Colleagues 

• I&D e-learning roll out 
• Cultural Diversity Day
• Pride Month
• World Mental Health Day

Australia and the United Kingdom, 
with audits complete across 118 sites 

• Key areas of focus: the integration  
of Derco including potential cost  
and revenue synergies, working 
capital dynamics, and interest costs

• e-learning completed by  

c.8,800 colleagues 

Shareholders 

• AGM held in May 2023
• Q1 trading update with Q&A 
• Investor conferences 

• Trading update during the first  

• Strong support for all resolutions  

quarter of 2023

at the AGM

• Update on Derco integration  

• Key areas of focus: Derco integration 

and progress on working capital 

Q3 Colleagues 

• Be Heard survey
• Europe & Africa Reward Forum

• Communication of change, reward 
and benefits, career development, 
and wellbeing 

• Equal pay, I&D, and sustainability 

Mobility 
partners

• Management meetings with Hino, 
Mazda, Subaru, Suzuki, and Toyota  
in Japan 

• Global relationships, DAP/DXP, energy 
transition, consolidation, and future 
trends and industry challenges

Shareholders 

• Interim results and presentation  

• 2023 interim performance  

with Q&A 

and interim dividend

• Investor roadshow and conferences 

• Update on progress of Derco 

integration

• Strategic update including  

contract wins and acquisitions 

• Update to our FY 2023 outlook

and working capital progress, regional 
performance, supply, demand and 
price dynamics, and updates on  
M&A progress

• All leaders record top three actions  

to drive improvements for their teams 
in the dashboard. Regional and 
functional teams discussed results  
and developed action plans  
to tackle issues

• Feedback on matters raised 

presented to the Board along  
with management plans to  
address specific issues 

• Regular top-to-top meetings 
scheduled throughout 2024

• Key areas of focus: Derco working 
capital and integration progress, 
balance sheet position, and free  
cash flow performance. 

• Strategic progress, including M&A 

updates, contract win momentum,  
and the growing relationships with 
Chinese mobility company partners

Various

• Materiality assessment

Q4 Colleagues 

• Designated Non-Executive Director 
engagement session in Hong Kong 

• Sustainable mobility, colleague 
health, safety and wellbeing, 
cybersecurity, and reduction of 
greenhouse gas emissions 

• Matrix will support future 

considerations around sustainability 
issues and how to mitigate and 
capitalise key risks and opportunities

• I&D, approach to ESG, and role  
of regional business in electric  
vehicle transition 

• Feedback on issues discussed 
presented to the Board with 
management action plans  
to address specific issues 

Mobility 
partners

• Meeting with Mercedes-Benz

• Sustainability in relation to retail  

• Follow up meeting with sustainability 

and distribution networks

experts to share learnings and  
best practice 

• Trading update on the third  

• Key areas of focus: regional 

quarter of 2023

• Completion of three acquisitions  

in APAC

• Capital Allocation Policy 
• Update on Derco cost synergies
• Proposed appointment of  

new Chairman 

performance, and update on  
Derco working capital performance  
and integration progress 

• Progress on Accelerate strategy 

Shareholders 

• Q3 trading update with Q&A
• Investor roadshow

22 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

SECTION 172(1) STATEMENT

The Directors have exercised their duties under the Companies Act 2006 
throughout the year, including the duty to promote the success of the 
Company while having regard for the factors under Sections 172(1)(a) to (f). 
These and other factors are taken into consideration by the Directors when 
making decisions in their role as the Board of Inchcape plc.

How the Board considered 
stakeholders during the year
The Board is responsible for the 
long-term success of the Group  
and understands that operating 
across six continents can affect  
many stakeholders. The Board’s 
understanding of stakeholder interests 
is at the heart of its responsibilities  
and stakeholder engagement  
takes place in a variety of ways  
and through various channels.

The considerations surrounding  
our key stakeholders including 
engagement methods, decision 
making, their importance to our 
operating model, together with  
the Board’s oversight, are cross 
referenced in the table. 

The Board also takes the opportunity 
to engage with stakeholders as 
appropriate. Pages 20 to 22 as well  
as the pages referenced in the table 
form part of this statement and 
provide examples of how key 
stakeholders have been engaged. 

The importance of stakeholders 
Our colleagues are crucial to the 
success of the Group, therefore  
a comprehensive engagement 
programme is in place to understand 
their view. Along with the 
communities, environment, and  
a strong ethical mind-set, they  
form the cornerstone of our 
Responsible Business framework. 

Shareholders are the owners of  
the business and it is important to 
understand how they feel about 
performance, governance, and risk  
to ensure we meet their expectations. 

Customers and suppliers are critical  
to the business model, and being 
aware of their interests helps us 
achieve our strategic goals and 
deliver the Accelerate strategy. 

Section 172(1) matter

Impact

(a) Likely consequences of any  
decision in the long-term

  Strategy – pages 8 to 9

  TCFD – pages 40 to 53

  Risk management – pages 56 to 64

  Principal decisions – page 76

When making decisions, the Board considers: 
what value will be created for shareholders;  
if appropriate resources are available; impact 
on current and future colleagues, customers, 
partners, and suppliers; the impacts these 
decisions will have on communities and the 
environment in which Inchcape operates;  
and the impact on the Group’s reputation. 

(b) Interests of colleagues

  Chief Executive’s review – page 15

  Responsible Business – pages 33 to 39

  Principal risks – page 57

  Corporate Governance – page 66

  Directors’ Report – pages 115 to 118

Members of the Board participate in  
workforce engagement sessions enabling 
two-way dialogue. For M&A transactions,  
a comprehensive change management  
plan is put in place including a series of 
townhalls to explain the process, an on-
boarding programme, and providing  
an opportunity for colleagues to express  
their views. 

(c) Fostering business relationships

  Our business model – page 4

  Chairman’s welcome – page 12

  Chief Executive’s review – page 15

  Principal risks – page 57 

Our mobility company partner relationships 
are of paramount importance to the 
achievement of the Accelerate strategy and 
the length of these relationships is testament to 
their strength. When considering acquisitions 
and new partnerships, the Board considers 
whether this will be a good strategic and 
cultural fit.

(d) Impact of operations on 
communities and the environment

  Our business model – pages 4 to 7

  Responsible Business – pages 33 to 39

  TCFD – pages 40 to 53

  NFSI statement – pages 54 to 55

A materiality assessment was undertaken  
to improve our understanding of the 
sustainability priorities of our stakeholders. 
The Planet pillar assesses the impact the 
automotive industry has on the environment 
and the impact of climate change upon  
our business by focusing on understanding  
the Group’s climate-related risks and 
opportunities and greenhouse gas emissions. 

(e) High standards of business conduct

  Chief Executive’s review – page 15

  NFSI statement – pages 54 to 55

  Corporate Governance – page 66

  Directors’ Report – pages 115 to 118

Maintaining a reputation for high standards 
of business conduct is taken into account by 
the Board when making material decisions, i.e. 
acquisitions, joint ventures, and remuneration 
outcomes. This can include due diligence 
findings, management and external advisor 
reports, and understanding local reputation.

(f) Act fairly as between shareholders

  Shareholder engagement – page 21

  Remuneration Report – pages 92 to 114

  Directors’ Report – pages 115 to 118

Engagement is a key tool for taking into 
account the views of shareholders. Feedback 
received from investors provide valuable input. 
Before the Directors’ Remuneration Policy 
was approved by shareholders at the 2023 
AGM, the Remuneration Committee Chair 
and the Chairman carried out a consultation 
with shareholders seeking their views on the 
Company’s position on remuneration.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

23

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
KEY PERFORMANCE INDICATORS

Link to strategy

  Remuneration –  
see pages 92 to 114 for 
performance measures

MEASURING PROGRESS

Key performance indicators (KPIs) provide insight into how the Board and Group Executive Team monitor 
the Group’s strategic and financial performance, as well as directly linking to the key measures for Executive  
remuneration. KPIs are stated in actual rates of exchange and pages 200 to 202 provide definitions of KPIs  
and other alternative performance measures.

FINANCIAL KPIs

Revenue

£11.4bn

2022: £8.1bn

Adjusted  
operating  
margin1

5.8%

2022: 5.1%

Profit before  
tax and  
adjusting items1

£502m

2022: £373m 

2023

2022

2021

2020

2019

£11.4bn 

£8.1bn 

£6.9bn2 

£6.8bn 

£9.4bn 

Definition
Consideration receivable from the sale of goods 
and services. It is stated net of rebates and any 
discounts, and excludes sales-related taxes.

5.8% 

5.1% 

2023

2022

2021

2020

2019

2.4% 

4.1%2 

4.0% 

Definition
Operating profit from continuing operations 
(before adjusting items) divided by sales.

2023

2022

2021

2020

2019

£502m 

£373m 

£249m2 

£128m 

£326m 

Definition
Represents the profit made after operating 
and interest expense excluding the impact 
of adjusting items and before tax is charged.

Why we measure
Top-line growth is a key financial measure 
of success. 

2023 performance
The Group delivered £11.4bn of revenue,  
up 12% organically (excluding currency  
effects and net M&A) and up 41% reported 
versus prior year. This was driven by volume 
growth as supply continued to normalise,  
with some positive pricing impact, and 
contribution of M&A.

Why we measure
A key metric of operational efficiency, ensuring 
we are leveraging our scale to translate sales 
growth into profit.

2023 performance
Operating margin is 5.8%, up 70bps versus 
2022. This is owing to organic topline growth, 
the contribution of M&A, Derco synergies  
and some operating leverage. One off items 
include a net benefit of property profit of £14m.

Why we measure
A key driver of delivering sustainable growth 
and growing earnings to shareholders.

2023 performance
In 2023 this increased 35% to £502m, reflecting 
the contribution from acquisitions, strong 
improvement in revenue and operating profit.

Free cash flow1

£498m

2022: £380m

2023

2022

2021

2020

£498m 

£380m 

£274m2 

£117m 

£289m 

2019

£213m 

Definition
Net cash flows from operating activities, before 
adjusting cash flows, less net capital expenditure 
and dividends paid to non-controlling interests.

Return on capital 
employed1

26%

2022: 41%3

2023

2022

2021

2020

2019

26% 

28%2 

41% 

12% 

22% 

Definition
Operating profit (before adjusting items) divided 
by the average of opening and closing capital 
employed where capital employed is defined 
as net assets add net debt/less net funds.

Why we measure
A key driver of the Group’s ability to fund 
inorganic growth and to make distributions 
to shareholders.

2023 performance
The Group delivered free cash flow (FCF) 
of £498m, an increase of 31% on 2022 and 
representing a conversion of operating  
profit of 74%.

Why we measure
Adjusted ROCE is a measure of the Group’s 
ability to drive better returns for investors  
on the capital we invest. 

2023 performance
Adjusted ROCE for the period was 26%, 
compared to 41% in 2022, with the decrease 
driven by the dilutionary effect of acquisitions, 
and is aligned with our historic guidance  
of approximately 25%. 

1.   Alternative performance measure, see page 200. 2.  Represented for Russia disposal. 3.  Adjusted to remove capital employed of Derco, which was acquired on 

the last day of 2022 and therefore did not contribute to operating profit during that year.

24 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Link to strategy

Distribution

People

Planet

We have a number of non-financial KPIs which align to our business model as part of our Accelerate strategy and ‘Driving 
What Matters’ plan. Our focus on the customer whilst operating responsibly is at the heart of our business model. This is  
a fundamental to our strategy, and maps the way Inchcape creates sustainable value for all our stakeholders. 

NON-FINANCIAL KPIs

2018

BEVs sold

2.4%

2022: 2.5%

Reduction in  
scope 1 and 2 
greenhouse  
gas emissions

31%

2019

2023

2022

2.4% 

2.5% 

Definition
% volumes of battery electric 
vehicles (BEVs) sold*. BEVs are  
fully battery powered and run  
on electric power.

*  Outputs of models and processed data  
are likely to be affected by the quality of 
2018
underlying data which include a number  
of judgements and assumptions. 2022 
2019
£XXbn 
restated based on refreshed data set

£XXbn 

2020

2023 

£XXbn 

31%

Definition
Aggregate scope 1 and 2 
greenhouse gas emissions in 2023  
vs 2019 baseline.*

Further information can be found  
in the Task Force on Climate-related 
Financial Disclosures on pages 40 
to 53. 

*  2019 figures have been restated to  

reflect relevant disposals, acquisitions,  
and data rectification.

Reputation.com 
Score

702

2022: 671

2023

2022

2021

2020

2019

702 

671 

642 

566 

522 

Definition
A measure of the end customer 
experience in our dealerships  
(both distribution and retail), using 
Google Business Profile star ratings 
among other metrics. Score  
up to 1,000.

Women in  
Senior Leadership 
positions

2023

2022

2021

28% 

22% 

18% 

28%

2022: 22%

Definition
Percentage of women in senior 
leadership, which includes  
the Group Executive Team  
and its direct reports. 

Please see page 81 for more 
information, including a complete 
breakdown of the gender diversity 
within the Group.

Why we measure
This has been a KPI since 2022. A core element of our 
strategy is the deployment of BEVs, which underpins  
our core business model and is fundamental to the 
long-term sustainability of the business.

2023 performance
We continue to make progress on the number of BEVs  
sold. In 2023, the overall percentage as a Group reduced 
given the acquisition of Derco had a dilutionary impact. 

As part of our Responsible Business Plan, we will  
continue to see growth in this trend, particularly  
in our developed markets.

Why we measure
This KPI was created in 2022. Reducing the emissions  
over which we have the greatest degree of control is  
a key sustainability priority for the Group. We have set 
targets for scopes 1 and 2 using Science Based Targets 
methodology with the aim of reducing our emissions  
by 46% by 2030 and achieving net zero by 2040.

2023 Performance
Scope 1 and 2 emissions were reduced by 21,000 tonnes 
measured on a market basis and by over 17,000 tonnes  
on a location basis against the 2019 revised baseline. 
Greenhouse gas emission (GHG) reductions is a strategic  
element of the Group Chief Executive’s bonus – please  
see page 107 for further details.

Why we measure
Customer reputation score is a measure we introduced 
in 2018 which provides a commercially relevant customer 
experience measure using Google Business Profile and 
monitors customer sentiment.

2023 Performance
Adoption of Reputation is at an all-time high and we see 
this through our continued performance increase in 2023. 
We have been focusing on improving our management  
of the platform, ensuring data accuracy, promoting 
positive, timely responses to our customers, with our  
focus on offering a high level of service in our dealerships 
around the world.

Why we measure
We created a new KPI in 2022 to increase the proportion  
of women in senior positions from 18% to 30% by the end  
of 2025. The Women into Leadership programme also  
aims to target no less than 90% progression to a new  
role (at the same level or promoted) within 24 months  
of programme completion.

2023 Performance
We have made significant improvements in the 
percentage of women in senior leadership, increasing by 
6% to 28% this year. Since the programme inception, eight 
cohorts of the Women into Leadership Programme have 
launched covering all geographic regions. Currently, over 
100 women have completed the programme and we 
continue to track their progression. In 2024, we will launch a 
programme focused on junior female talent development 
to strengthen our pipeline of women into leadership roles.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

25

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
OPERATING AND FINANCIAL REVIEW

A SOLID 
OPERATIONAL 
AND FINANCIAL 
PERFORMANCE

ADRIAN LEWIS  
GROUP CHIEF FINANCIAL OFFICER

26 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

2023 was another excellent 
year for Inchcape, during 
which we delivered another 
strong set of financial  
results, coupled with 
excellent strategic progress, 
despite challenges in  
certain markets. 

During the year, I was proud 
to have been formally 
appointed by the Board  
as Chief Financial Officer 
and it is a great honour and 
privilege to be part of the 
leadership of the Group  
at such an exciting time.  
Our business is the global 
market leader with a long 
track record of success 
across a diversified range  
of markets and I am 
confident that we have  
a very bright future, 
continuing to deliver value 
for all of our stakeholders. 

Overview of 2023 performance 
Supported by a normalisation of 
supply in many of our markets, we 
delivered a strong performance 
across each of our regions, with 
growth both organically and 
supported by acquisitions. This helped 
the Group to generate a record level 
of free cash flow, which enabled 
further strategic investments during 
the year and a continuation of value 
generation for shareholders. 

Our businesses in APAC produced 
excellent momentum, with growth 
across the region, further accelerated 
by three acquisitions completed 
during the year. 

Europe & Africa also performed well, 
supported by an improvement in 
supply, in comparison to a constrained 
2022, leading to an unwinding of  
our order bank, against a backdrop  
of muted new consumer demand. 

The Americas produced growth in 
many markets, with Derco delivering 
against all metrics, despite macro 
challenges in a number of markets. 
Despite these pressures, we continued 
to take market share across the region 
during the year.

HIGHLIGHTS

Revenue

£11.4bn

2022: £8.1bn

Free cash flow1

£498m

2022: £380m

Continued strategic progress
As Duncan highlighted on page 15, 
we made significant strategic 
progress during the year, with a 
record number of distribution deals. 
This helped us to build a foundation 
for a more diversified business, to drive 
on-going organic growth in the future.

The transformational acquisition  
of Derco, completed at the end  
of 2022, has seen the Group deliver 
record levels of financial performance 
and has helped to drive new revenue 
opportunities across the group. 

During the year, Derco delivered 
margins in line with our expectations, 
despite the challenging backdrop  
in certain markets. In this context,  
I am particularly pleased with the 
progress we have made in normalising 
the excess inventory in Derco, which 
contributed to a positive working 
capital inflow during the year. 

The integration programme is well  
on track, with cost synergies of £21m 
delivered during the year. We now 
expect to deliver at least £50m  
by the end of FY 2024, with one-off 
integration cash costs of £70m over  
3 years, as we take more time to 
integrate physical facilities and systems.

Financial performance and 
balance sheet in 2023
The Group performed well against all 
financial metrics, including revenue, 
profit, and margins. In addition, we 
delivered a record level of free cash 
flow of £498m, a 74% conversion rate 
of adjusted operating profit, which  
is a testament to the fundamental 
qualities of our business model.

The Group’s net debt position closed 
the year at £601m, with leverage 
at 0.8x, which remains below our 
internally-mandated limit of 1x. 
Over the medium term, we expect 
to continue to generate strong free 
cashflow which we will deploy in-line 
with our capital allocation policy.

Adjusted operating margin1

Return on capital employed1

5.8%

2022: 5.1%

26%

2022: 41%2

Profit before tax and adjusting items1

Dividend per share

£502m

2022: £373m

33.9p

2022: 28.8p

1.   These measures are Alternative Performance Measures, see pages 200 to 202. 
2.   Adjusted to remove capital employed of Derco, which was acquired on the last day of 2022 and 

therefore did not contribute to operating profit during that year.

During the year, our capital structure 
was further optimised to provide 
stability and certainty in the medium 
term, with 70% of our debt fixed and 
over 50% has a maturity of at least 
three years. 

During the year, we successfully 
issued a £350m public bond and 
renewed our syndicated revolving 
credit facility, increasing it to £900m 
and extending its maturity to 
December 2028.

Driving value for shareholders
We remain committed to delivering 
value to shareholders through  
a capital allocation policy which  
has four key elements: 

•  to invest in the business to strongly 

position it for the future;

•  to make dividend payments; 
•  to conduct value-accretive M&A; 

and

•  in the absence of inorganic 

opportunities, to consider share 
buybacks, as appropriate. 

Our dividend policy targets a 40% 
annual payout ratio of basic adjusted 
EPS, and as such our full year dividend 
amounts to 33.9p compared to 28.8p 
in 2022. 

Outlook 
Future growth and operating margin 
delivery at Inchcape will be driven  
by our market leadership, resilient  
and cash generative business model, 
diversified geographic footprint and 
digital-led approach and supported 
by acquisitions and contract wins.  
The Group will also continue to invest 
in digital capabilities to enhance 
customer loyalty and drive margins. 

FY 2024 is expected to be another 
year of growth, albeit moderated, 
with the Group maintaining prudent 
expectations for recovery in FY 2024  
in certain markets, which are weaker 
than previous years. To that end, the 
Group is driving an even stronger 
focus on cost management to deliver 
a moderated short term growth 
profile, in the context of broader 
market dynamics. 

Over the medium to long term, the 
Group is expecting to return to higher 
levels of growth, compared to FY 
2024, with many markets, particularly 
in the Americas, expected to recover 
from what are anticipated to be 
towards historical lows in FY 2024. 
Medium to long term growth will  
be supported by the Group’s even 
stronger focus on cost management. 

ADRIAN LEWIS  
GROUP CHIEF FINANCIAL OFFICER

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

27

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OPERATING AND FINANCIAL REVIEW
CONTINUED

PERFORMANCE  
REVIEW

Performance review: full year 2023
The Group delivered a strong 
operational and financial 
performance in 2023, driven by  
top line growth and margins well 
ahead of historic levels, supported  
by a continued shift towards our 
higher-margin and faster-growth 
Distribution business. 

Group revenue of £11.4bn (2022: 
£8.1bn) rose 41% year-on-year 
reported, supported by organic 
growth and acquisitions. On an 
organic basis, excluding currency 
effects and net acquisitions, revenue 
increased by 12%. This was 
predominantly driven by volume 
growth, as supply continued to 
normalise, with some positive pricing 
impact on new and used vehicles 
across our Distribution businesses.  
We maintained positive momentum  
in APAC, while our performance  
in Europe and Africa was supported 
by an order bank unwind during  
the year. Volume growth across  
the Americas was flat, although we 
continued to increase share in many 
markets. Retail remained resilient.

The Group delivered an adjusted 
operating profit of £669m (2022: 
£411m), up 63% year-on-year 
reported, reflecting our continued shift 
towards Distribution, with organic 
revenue growth, the contribution  
of acquisitions, Derco synergies  
and some operating leverage. 
Adjusted operating margins 
increased by 70bps to 5.8%. Included 
within adjusted operating profit is  
a net property profit of £14m (2022: 
£2m), primarily related to the sale  
of a property in Australia, which more 
than offset impairment charges for 
certain retail sites. The Group also  
saw translational currency headwinds 
of (£4m) during the year. 

Adjusted profit before tax (PBT)  
of £502m (2022: £373m) increased  
as a result of the improvement  
in revenue and operating profit. 

This profit performance more than 
offset the increase in adjusted net 
interest expense to £168m (2022: 
£38m). This increase is primarily due 
to the shift in the Group’s capital 
structure from Net Cash to a Net  
Debt profile over the last 12 months, 

following the acquisition of Derco, and 
a higher interest rate environment. 

During the year pre-tax adjusting 
items amounted to an expense  
of £89m (2022: £40m). This was 
primarily driven by acquisition and 
integration costs (£50m), of which 
(£35m) related to Derco, the finance 
component of the deferred Derco 
dividend payment (£10m) and 
non-cash, non-operational  
losses arising from the adoption  
of hyperinflation accounting relating  
to Ethiopia (£29m). 

The highly cash-generative nature of 
our business model drove strong free 
cash flow generation of £498m (2022: 
£380m), representing a conversion of 
adjusted operating profit of 74% (2022: 
92%), above our guidance range of 
60% – 70%, reflecting a stronger 
working capital performance. The net 
working capital inflow of £155m (2022: 
inflow £75m) was driven by a £215m 
reduction in excess inventory at Derco 
and an alignment of supplier trading 
terms, offset by a normalisation of 
working capital elsewhere across the 
Group. Net interest payments in the 
year increased to £130m (2022: £20m), 
excluding payment for leases, for  
the reasons outlined above.

As at 31 December 2023, Group 
adjusted net debt amounted to  
£601m (2022: £378m) (excluding lease 
liabilities), following ordinary dividend 
payments of £128m, payments 
relating to Derco of £267m and 
acquisition outflows primarily for the 
three acquisitions in APAC of £137m. 
On an IFRS 16 basis (including lease 
liabilities), the Group ended the 
period with net debt of £1,041m 
(December 2022: net debt of £877m). 
Group leverage on a proforma  
basis was approximately 0.8x at  
31 December 2023, within the Group’s 
internally-mandated leverage limit  
of 1x (pre IFRS16). 

In June 2023, the Group successfully 
issued a £350m public bond, with 
6.5% coupon and a five-year maturity. 
The proceeds from the bond were 
used to re-finance the bridge facility 
put in place to fund the acquisition  
of Derco, the initial term for which was 
due to expire at the end of FY 2023. 
Additionally, in December 2023, the 

28 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Group’s syndicated revolving credit 
facility was renewed and increased  
to £900m, extending the maturity to 
December 2028. 

Return on capital employed over the 
period was 26%, compared to 41%  
for the equivalent period last year, 
driven by the dilutive effect of 
acquisitions, and in line with our 
guidance of approximately 25%.

Update on Derco – delivering 
against key metrics 
We made further progress on the 
integration of Derco during the year, 
with all mobility company partner 
relationships maintained or extended, 
key personnel retained and the 
technology integration on track. 

As a result of the acquisition, the 
Group consolidated its market 
leadership position in the Americas, 
with foundations in place for revenue 
synergies, to help grow market share 
and further extend our mobility 
company partnerships in the region. 
Furthermore, there were strategic 
benefits achieved globally, including 
distribution contracts with Great  
Wall Motors in Indonesia and with 
Changan in the Philippines and East 
Africa, both of whom were historical 
Derco relationships. 

Derco delivered a resilient financial 
performance in FY 2023, with 
operating margin towards the top 
end of the 5% – 7% range of a typical 
distribution business, pre-synergies. 
Furthermore, as a result of proactive 
management action, excess 
inventory of c.£200m was successfully 
reduced during the year, resulting  
in a strong working capital inflow.  
This inflow was further supported  
by an alignment of trading terms.

We achieved accelerated cost-
related annualised synergies in FY 
2023 of £21m and we now expect  
to deliver an additional £10m of 
annualised cost synergies, of at least 
£50m, by the end of FY 2024. One-
time integration cash costs of £70m 
will be invested in driving these 
synergies, of which £35m was invested 
in FY 2023, with these costs now 
expected to be incurred over three 
years, to help support the future 
delivery of cost-related synergies. 

Looking ahead, we remain confident 
that the high quality of the combined 
Inchcape and Derco business, with  
its leading market positions in the 
Americas, will deliver strong revenue 
and profit growth in the future. 

DISTRIBUTION

The Distribution segment 
reported revenue of £9.1bn 
increasing 55% year-on-year, 
with all regions growing 
versus the prior year.

Distribution reported revenue of 
£9.1bn, increasing 55% year-on-year 
on a reported basis, reflecting the 
contribution of acquisition as well  
as organic growth, which was up 16%. 
The combination of an excellent 
revenue performance and margin 
expansion of 70bps drove adjusted 
operating profit1 of £629m (2022: 
£363m). Adjusted operating margin1 
rose 70bps to 6.9%.

APAC revenue was up 21% year-on-
year, reflecting organic growth of  
16% and contribution of acquisitions. 
Adjusted operating profit1 rose 44%, 
with an elevated adjusted operating 
margin of 8.3%. Excluding the impact 
of property profits, operating margin 
was higher year-on-year at 7.7%. 
Our Asia markets performed well, 
particularly Guam and Brunei. In Hong 
Kong, where the market continued  
to show some signs of recovery, we 
delivered market share gains and 
gained traction in certain segments 
where our brands perform relatively 
well. This was supported by a healthy 
order bank and further progress in 
diversifying our mobility company 
partner portfolio, particularly in 
Electric Vehicles. In Singapore, vehicle 
licence availability remained well 
below peak levels, but there were 
some encouraging signs of licence 
availability towards the end of the 
year. In Australasia, our strong 

performance was driven by 
momentum in new vehicle volumes, 
with market share gains achieved. This 
was partly due to improved supply 
against a strong opening order bank. 
During Q3 2024, we made three 
bolt-on distribution acquisitions  
in APAC (CATS in the Philippines, 
Mercedes-Benz in Indonesia and 
Great Lake Motor Distributors in  
New Zealand), which added an 
aggregate c.£400m in annualised 
revenue, with these businesses 
starting to contribute in FY 2023. 

Europe & Africa revenue was up 23% 
year-on-year with adjusted operating 
profit1 rising 47%, with elevated levels 
of adjusted operating margin at 5.2%. 
In Europe, accelerated supply and  
an order bank unwind helped to  
drive top-line growth and margin 
performance. During the year, there 
were particularly strong performances 
from Belux, Greece and Romania. The 
region’s elevated order bank reduced 
during the course of 2023, and new 
consumer demand remains muted in 
a number of markets. Africa continues 
to be an exciting long-term growth 
prospect for the Group and has 
performed well, supported by a 
resilient aftermarket capability. 

Americas revenue grew 153% year-on-
year, driven by the contribution from 
Derco and organic growth of 7%. 
Adjusted operating profit1 grew 138%, 
with adjusted operating margin of 
7.0%. Despite challenges across the 
year in certain markets, and further 
slowdown in a number of markets in 
Q4 2023, we continued to gain market 
share and drive growth in many 
markets across the region, supported 
by the benefit of diversification.  
Our businesses in Peru, Bolivia, 
Uruguay, Ecuador, across Central 
America and in the Caribbean 
performed well during the year, with 
market share gains in a number of 
these markets. Industry volumes in 
Chile and Colombia were significantly 
reduced from the prior year but our 
businesses in those markets remain 
resilient, with strong market share.  
We remain confident about our 
prospects in the Americas over the 
medium to long-term, with our highly 
diversified geographic footprint and 
product portfolio, and supported  
by the region’s high GDP growth  
and low motorisation rates. 

DISTRIBUTION REGIONAL BREAKDOWN

APAC

Europe & Africa

Americas

Revenue

Adjusted operating profit1

Adjusted operating margin1

2023

2022

9,093

2023

5,869

2022

629

363

6.9%

6.2%

2023

2022

1.  Operating profit and operating margin stated pre-adjusting items.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

29

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OPERATING AND FINANCIAL REVIEW
CONTINUED

RETAIL

Our Retail segment includes 
the results of our UK and 
Poland franchise dealerships 
and our bravoauto business 
in these markets.

Retail delivered organic revenue 
growth of 3% and adjusted operating 
profit1 declined (17)%, resulting in an 
adjusted operating margin of 1.7%. 
Retail remained resilient, despite 
weaker consumer demand, 
supported by new vehicle growth 
from a stronger fleet market and  
a robust aftersales business.  
The reduction in operating profit 
largely reflects a more normalised 
margin in used cars. 

As previously announced, following 
approaches from a number of 
interested parties, the Group is 
reviewing strategic options for the  
UK Retail business, which potentially 
could include a sale. This review 
remains at an early stage and there 
can be no certainty that it will result  
in a transaction. A further update  
on this review will be provided as  
and when appropriate. 

We note that the FCA has announced 
a review into historical finance 
commission arrangements. We look 
forward to the outcome of the 
FCA review and the clarity that this 
will bring for customers, lenders 
and dealers.

RETAIL PERFORMANCE

Total Retail (UK & Poland)

Revenue

2023

2022

Adjusted operating profit1

Adjusted operating margin1

2,354

2023

2,264

2022

40

48

1.7%

2.1%

2023

2022

1.  Operating profit and operating margin stated pre adjusting items.

30 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Non-controlling interests: Profits 
attributable to our non-controlling 
interests increased to £13m (2022: 
£5m). Non-controlling interests now 
include a 40% holding in the CATS 
Group of Companies in the Philippines 
and a 30% holding in the Mercedes-
Benz distribution business in Indonesia 
following their acquisition by the 
Group during the year. Other 
significant non-controlling interests 
include a 30% share in NBT Brunei  
and a 10% share of Subaru Australia.

Dividend: The Board has proposed 
a final ordinary dividend of 24.3p, 
which is subject to the approval of 
shareholders at the 2024 Annual 
General meeting, and if approved will 
be paid in June 2024. This follows an 
interim dividend of 9.6p, and takes the 
total dividend in respect of FY 2023  
to 33.9p. The Dividend Reinvestment 
Plan is available to ordinary 
shareholders and the final date for 
receipt of elections to participate is  
24 May 2024. 

Capital expenditure: During 2023,  
the Group incurred net capital 
expenditure of £62m (2022: £58m), 
consisting of £93m of capital 
expenditure (2022: £68m) and £31m  
of proceeds from the disposal of 
property, plant and equipment  
(2022: £10m). 

OTHER FINANCIAL 
ITEMS
Adjusting items: In the year, we have 
reported a pre-tax charge of £89m 
(2022: £40m) in respect of adjusting 
items. This was primarily driven by 
acquisition and integration costs 
(£50m), the finance component  
of the deferred dividend payment 
(£10m) and non-cash, non-
operational losses arising from the 
adoption of hyperinflation accounting 
relating to Ethiopia (£29m). 

Net financing costs: Adjusted net 
finance costs increased to £168m 
(2022: £38m), primarily due to the shift 
in the Group’s capital structure from 
Net Cash to a Net Debt profile over 
the last 12 months, following the 
acquisition of Derco, and a higher 
interest rate environment. Reported 
net finance costs were £207m (2022: 
£67m), as they included the finance 
component of the deferred dividend 
payment (£10m) and non-cash, 
non-operational losses arising from 
the adoption of hyperinflation 
accounting relating to Ethiopia (£29m). 

Tax: The effective tax rate on adjusted 
profit is 27.9% (2022: 26.0%), within the 
Group’s guidance range of between 
27% and 28%, and on a statutory basis 
is 31.5% (2022: 29.4%). The effective tax 
rate on adjusted profit continues to  
be higher than the weighted average 
tax rate (22.4%) due primarily to the 
impact of unrecognised deferred tax 
assets across the group, principally  
in the UK and Americas.

Financing: As at 31 December 2023, 
the funding structure of the Group 
is comprised of a committed 
syndicated revolving credit facility of 
£900m (2022: £700m), sterling Private 
Placement Loan Notes totalling £210m 
(2022: £210m), a 5-year bond of 
£350m, at a fixed coupon of 6.5%,  
a term facility of £250m (2022: £250m) 
and debt remaining outstanding from 
acquisitions (including prior year 
acquisitions) of £80m (2022: £617m).  
As at 31 December 2023, £150m of  
the syndicated revolving credit facility 
was drawn (2022: undrawn). For  
our corporate debt, excluding our 
Revolving Credit Facility, around 70% 
is at fixed rates and over 50% has a 
maturity of at least 3 years. The Group 
remains well within its debt covenants. 

Pensions: As at 31 December 2023, 
the IAS 19 net post-retirement surplus 
was £67m (2022: £93m), with the 
decrease driven largely by lower than 
expected returns on scheme assets 
and movements in corporate bond 
yields affecting the discount rate 
assumption used to determine the 
value of scheme liabilities. In line  
with the funding programme agreed  
with the Trustees, the Group made 
additional cash contributions to the 
UK pension schemes of £2m (2022: 
£3m). In addition, the Group acquired 
post-retirement liabilities of £11m as a 
result of the acquisitions in the year.

Acquisitions: During the year  
the Group continued to further 
expand its distribution footprint, 
completing three acquisitions  
during the year, amounting to net 
acquisition outflows of £146m, with 
£23m of additional debt acquired 
(excluding lease liabilities). 

VALUE DRIVERS

We provide disclosure on the value drivers behind the Group’s gross profit. This includes:

•  Gross profit attributable to Vehicles: New Vehicles, Used Vehicles and the associated income from Finance  

and Insurance products; and

•  Gross profit attributable to Aftersales: Service and Parts.

Vehicles

2023

2022

Aftersales

1,391

2023

548

883

2022

442

We operate across the automotive value chain, and during the year we generated 28% of gross profit through Aftersales 
(2022: 33%). This reflects greater gross profit contribution from vehicles as volumes improved, the contribution of acquisitions 
and higher vehicle gross margins. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

31

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OPERATING AND FINANCIAL REVIEW
CONTINUED

REGIONAL BUSINESS MODELS

DISTRIBUTION

Exclusive distribution, sales and marketing activities of New Vehicles and Parts. Sale of New and Used Vehicles together with 
logistics services where the Group may also be the exclusive distributor, alongside associated Aftersales activities of service, 
body shop repairs and parts sales.

Americas

Country
Argentina
Barbados1

Bolivia

Chile

Colombia

Costa Rica

Ecuador
El Salvador
Guatemala
Honduras
Panama
Peru

Uruguay

Brands
Subaru, Suzuki
Chrysler, Daimler Trucks, Dodge, Freightliner, Fuso, Isuzu, JCB, Jeep, John Deere, Mercedes-Benz, Mitsubishi,  
Subaru, Suzuki, Western Star
Changan, Chevrolet, JAC Motors, Komatsu, Mazda, Renault, Still, Subaru, Suzuki

BMW, BMW Motorrad, DFSK, Changan, Geely, Great Wall, Hangcha, Haval, Hino, JAC Motors, Jaguar, JCB, Komatsu, 
Land Rover, Landini, Massey Ferguson, Mazda, MINI, Porsche, Renault, Rolls-Royce, Still, Subaru, Suzuki, Volvo
Citroen, Develon, DFSK, Dieci, Doosan, DS Automobiles, Hangcha, Hino, Jaguar, Komatsu, Land Rover, Liebher,  
Linde, Mack, Mercedes-Benz, Still, Subaru, Suzuki, XCMG
Changan, JAC, Suzuki

Freightliner, Geely, Mercedes-Benz, Subaru, Western Star
Freightliner, Geely, Mercedes-Benz, Western Star
Freightliner, Geely, Mercedes-Benz, Western Star
Freightliner, Geely, Mercedes-Benz, Western Star 
Suzuki
BMW, BMW Motorrad, Changan, Citroen, DFSK, Great Wall, Haval, Hino, JAC Motors, Komatsu, Mazda, MINI,  
Renault, Still, Subaru, Suzuki, XCMG 
Freightliner, Fuso, Mercedes-Benz

1.  Distribution agreements for these brands across a range of Caribbean islands, centred on Barbados.

APAC
Country
Brunei
Guam2
Hong Kong
Indonesia
Macau
Saipan
Singapore
Philippines
Thailand
Australia
New Zealand

Brands
Lexus, Toyota
BMW, Chevrolet, Lexus, Toyota, Morrico heavy equipment3
Hino, Jaguar, Land Rover, Lexus, Maxus, ORA, Toyota
Great Wall, Harley-Davidson, Jaguar, Land Rover, Mercedes-Benz 
Hino, Jaguar, Land Rover, Lexus, ORA, Toyota
Toyota, Lexus
BYD commercial vehicles, Hino, Lexus, Suzuki, Toyota
Changan, Harley Davidson, Jaguar, Land Rover, Mazda, Mercedes-Benz, Ram
Jaguar, Land Rover, Tata Motors
Citroen, Peugeot, Subaru
Maxus, Subaru

2.  Distribution agreements for these brands across a range of Pacific islands, centred on Guam.
3.   Morrico heavy equipment – Bomag, CNHI International SA, Cummins, Daimler, Detroit Diesel International Direct, Dieci, DTNA, EL Industries, Fuso, Haulotte, 

Hyundai, Kohler, Load King, New Holland, Rosenbauer, Schwarze, Sullivan Palatek, Vac Con, WanCo.

Europe & Africa
Country
Belgium
Bulgaria
Estonia
Finland
Greece
Latvia
Lithuania
Luxembourg
North Macedonia
Poland
Romania
Djibouti
Ethiopia
Kenya

Brands
BYD, BYD commercial vehicles, Lexus, Toyota
Lexus, Toyota
BMW, BMW Motorrad, Jaguar, Land Rover, Mazda, MINI
Jaguar, Land Rover, Mazda
Lexus, Toyota
BMW, BMW Motorrad, Ford, Jaguar, Land Rover, Mazda, MINI
BMW, BMW Motorrad, Ford, Jaguar, Land Rover, Mazda, MINI
BYD, Lexus, Toyota
Lexus, Toyota
Jaguar, Land Rover
Lexus, Toyota
BMW, Changan, Komatsu, Toyota
Hino, Komatsu, New Holland, Suzuki, Toyota
BMW, BMW Motorrad, Changan, Jaguar, Land Rover

Tanzania

Changan

RETAIL
Sale of New and Used Vehicles, together with associated Aftersales activities of service, body shop repairs and parts sales in the UK and Europe.

Country
Australia4
Poland
UK

Brands
Isuzu Ute, Jeep, Kia, Mitsubishi, Volkswagen
BMW, BMW Motorrad, MINI
Audi, BMW, Jaguar, Land Rover, Lexus, Mercedes-Benz, MINI, Porsche, Smart, Toyota, Volkswagen

4.  Following scale disposal of retail businesses in Australia, no longer disclosed within Retail.

32 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

RESPONSIBLE BUSINESS

DRIVING WHAT MATTERS

Being a responsible business is reflective of our purpose and  
a fundamental part of our strategy, mapping the way Inchcape  
creates sustainable value for all our stakeholders.

Being a responsible business provides measurable benefits 
to society as a whole and to Inchcape: it makes Inchcape 
a more rewarding and safer place to work; it helps us 
recruit, engage, and retain the best talent; and it ensures 
we remain a trusted business to the mobility company 
partners with whom we work. All are fundamental to the 
successful delivery of our Accelerate strategy and to 
ensuring Inchcape’s sustainability for the long-term.

For Inchcape, being a responsible business extends into 
other key areas of our operations where we seek to make  
a positive difference for our stakeholders: 

•  by improving inclusion and diversity in our businesses;
•  by providing full accessibility for our customers; 
•  by ensuring the safety and supporting the health  

and wellbeing of our colleagues; and 

•  in supporting mobility and economic development  

in the communities in which we operate.

Being a responsible business is reflective of our purpose  
and a fundamental part of our strategy. To deliver this,  
our ‘Driving What Matters’ plan has been designed 
collaboratively with our markets, for ownership and delivery 
by our teams locally. The plan concentrates on our four 
pillars of Responsible Business – Planet, People, Places,  
and Practices. 

Mindful of the need to reflect the different laws, regulations, 
and cultures where we operate, we have designed  
a global framework with workstream charters that local 
markets use to respond to what is important to meet the 
needs of their local stakeholders.

ENGAGING STAKEHOLDERS IN 4 STEPS

STEP 1

STEP 2

STEP 3

STEP 4

STAKEHOLDER  
EXPLORATION

STAKEHOLDER  
ANALYSIS &  
MAPPING

STAKEHOLDER 
COMMUNICATION  
STRATEGY

INSPECT AND  
ADAPT

MATERIALITY ASSESSMENT

Prioritising sustainability issues 
In 2023, we undertook a materiality assessment in order  
to determine the sustainability issues that matter most  
to our business and stakeholders. As a global business, 
Inchcape impacts, and is impacted by, a wide range of 
potential environmental, social, and governance-related 
issues. Assessing, prioritising, and understanding our role  
in addressing these issues is important to the ongoing 
success of our business, and is essential to guiding our 
Responsible Business strategy. 

The assessment allowed us to capture the views of our 
stakeholders, their expectations of us as an organisation, 
and how their requirements and concerns have evolved. 
The outcomes of the assessment will help ensure that we 
are taking action on issues most important to our business 
and stakeholders. 

Our process
Conducted with the support of an external sustainability 
partner, we undertook a robust evaluation process in line 
with the standards of the Global Reporting Initiative (GRI). 
The GRI is a leading, internationally recognised framework 
that guides disclosures around the inward and outward 
impacts of an organisation that will become financially 
material over time.

We began by assessing sustainability standards, 
benchmarking against peer organisations, and researching 
current and emerging sustainability issues in order to create 
a shortlist of 14 key issues that are potentially material  
to our business. We then mapped these issues to the GRI  
and Sustainability Accounting Standards Board frameworks 
in order to align with best practice for reporting. 

To build on and contextualise this work, we undertook  
an extensive programme of surveys and interviews with  
key internal and external stakeholders, in order to gather 
qualitative and quantitative insights on the importance  
of these topics to Inchcape’s global colleagues and 
stakeholders. We included five key stakeholder groups in 
the materiality process, tailoring our approach to Inchcape 
senior leadership, colleagues, mobility company partners, 
investors, and industry bodies.

We asked survey respondents to give both absolute and 
relative importance, risk, and opportunity scores for key 
issues across our four Responsible Business pillars. We also 
asked qualitative questions about each stakeholder’s 
perception of our current performance on each issue,  
as well as its strategic importance to our business. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

33

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
Our stakeholders
Inchcape engages with internal and external stakeholders 
to inform our Responsible Business framework. We engage  
with stakeholders both at a Group level and in our markets. 
The long-term success of the business and the effectiveness 
of our engagement on sustainability issues are dependent 
on the continued trust and support of all our stakeholders. 
Further information on stakeholder engagement can be 
found on pages 20 to 22.

The materiality assessment involved:

1,271

survey respondents

4

Inchcape regions

34

countries

33

interviews conducted

RESPONSIBLE BUSINESS
CONTINUED

We conducted 33 interviews with a representative sample 
of key stakeholders to contextualise and further review  
the findings of our survey. Additionally, we conducted  
focus groups with customers in Australia and Chile focusing 
on automotive sustainability, including perspectives  
on electric vehicles (EVs), which fed into our positioning. 

Our materiality surveys received nearly 1,300 total 
responses, representing 34 countries in which we have  
a presence. After gathering and analysing all of our 
assessment data, we mapped the findings onto several 
matrices to inform decisions and action – most notably  
our double materiality matrix, presented below. Double 
materiality considers both inward and outward impacts  
on and of our business over time. We discussed and 
reviewed the findings in workshops with senior leaders  
from within the business and finalised the matrix with  
the Board and Group Executive Team. 

We also built a prioritisation matrix, which mapped issues 
by their importance to our stakeholders and our ability  
to influence. This will support future considerations around 
which sustainability issues we prioritise through our 
Responsible Business strategy, and how we allocate time 
and resources. This matrix will also be used to inform how 
we mitigate or capitalise on our key risks and opportunities. 

Results: Materiality Matrix

People

1    Wellbeing, health, and safety

6    Learning and development

12    Inclusion, diversity, and equity 

Places

2   Direct community impact

4    Road safety

9   Shared value systems

14   Indirect community impact

5

10

8

13

Practices

3   Cybersecurity

7   Responsible governance

8   Partners’ ESG performance

Planet

5   Sustainable mobility

10   Circularity

11   GHG emissions (direct)

13   GHG emissions (indirect)

h
g
H

i

t
c
a
p
m

i

d
r
a
w
n
I

i

m
u
d
e
M

w
o
L

1

3

6

12

11

2

7

4

14

9

Low

Medium
Outward impact

High

34 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
PEOPLE
Our colleagues are at the heart  
of the People pillar of our ‘Driving  
What Matters’ plan, which aims to 
ensure we have a safe operating 
environment with an inclusive and 
diverse culture as well as the best 
talent and skills to deliver our future 
success. The People pillar encompasses 
the three main themes: Inclusion  
& Diversity; safety, health, and 
wellbeing; and talent & skills. 

   A breakdown of the Group’s gender  
diversity can be found on page 81

650+

leaders engaged  
in the Inclusive  
Leadership Programme

118 

sites completed the 
Accessibility Analysis

8

cohorts of the Women into 
Leadership Programme

808 

colleagues on an Early 
Careers Programme

Inclusion & Diversity (I&D)
In our ongoing commitment to I&D, our Inclusive Leadership 
Programme has successfully engaged over 650 colleagues 
globally since 2021, which includes all senior leaders. Plans 
are underway for the next phase of the programme with 
our senior leaders which will involve a practical learning 
session focused on navigating non-inclusive behaviour  
and an action planning session to create their I&D plans  
for 2024 and beyond. 

In 2023, we globally launched our first I&D e-learning 
module, which has been completed by c.8,800 colleagues, 
with implementation ongoing into 2024. Additionally, an 
Inclusive Hiring Training Programme was created, with pilot 
workshops involving 100+ colleagues and managers across 
all regions laying the foundation for a global rollout in 2024.

Our disability inclusion group, Inchcape Enabled, hosted 
impactful webinars with 4,000 participants and rolled out 
the Accessibility Project across Australia and the United 
Kingdom, completing audits at all 118 sites. The project  
aims to understand and review the experience for 
colleagues and customers with disabilities across our  
sites. Recommendations for site accessibility are being 
formulated for 2024, with further audits planned in 
additional markets.

Safety, health, and wellbeing
We have prioritised colleagues’ safety, health, and 
wellbeing by establishing global minimum standards, 
encompassing our colleague assistance programme, 
flexible working, life insurance, and parental leave. These 
standards, alongside health and wellbeing roadmaps,  

are being rolled out across markets to cater to the diverse 
needs of our communities.

The launch of the health and safety culture survey in 2024 is  
a proactive measure to continue cultivating a workplace 
culture and collective sense of responsibility for everyone’s 
safety and wellbeing. The findings will provide valuable 
insights and improvements to enhance existing protocols, 
ensuring continuous improvement in our overall health and 
safety practices.

Talent & skills
We are tracking and refocusing our Early Careers 
Programmes to align with future strategic skills. Currently 
808 colleagues are on an Early Careers Programme and 
the structured feedback process we are introducing will 
enhance their experience and amplify their voices.

Through the launch of eight cohorts of the Women into 
Leadership Programme since 2021, we have had over  
100 female colleagues at Inchcape graduate from the 
programme and we continue to track their progression 
in the business. Our Non-Executive Directors and senior 
leaders of all genders have actively contributed as 
speakers, providing invaluable personal insights and 
mentorship within this transformative initiative.

Feedback from the Women into Leadership Programme 
participants demonstrates how important this development 
is for early on in women’s careers. Therefore, we are in the 
process of building the Aspire Women Programme focused 
on the careers of our junior female talent.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

35

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
RESPONSIBLE BUSINESS
CONTINUED

DRIVING BRILLIANT  
COLLEAGUE ENGAGEMENT 

Be Heard 2023 colleague experience survey

Be Heard 2023 in numbers

88% 

of colleagues  
completed the survey

72% 

of colleagues intend to  
stay for three years or more

89% 

would recommend Inchcape 
products or services  
to people they know

82% 

Inclusion score – a standout 
strength and industry-leading 
performance

81%

would recommend Inchcape 
as a place to work 

3%

above external benchmarks 
for confidence in senior 
leadership to make the 
right decisions for Inchcape

In 2023, Inchcape launched its new global  
colleague experience survey – Be Heard. 

The survey approach was developed on an industry-
leading platform and methodology. Members of the global 
People team collaboratively designed it to measure 
colleague views and sentiment, as well as support the 
behaviours needed to deliver our Accelerate strategy.

Over 16,000 colleagues completed the survey, including 
the colleagues who joined the business in January 2023 
from the Derco acquisition. 

Across the business, the results have been shared and 
discussed openly and teams are now focused on the 
development and delivery of action plans. These plans, 
designed by leaders in partnership with colleagues, 
prioritise the actions needed to enhance colleague 
experience and support better business performance.

The survey will run annually from 2023 onwards.

Global areas of focus: 

•  Our strengths 

Strong levels of engagement and high levels of advocacy 
and confidence in the future. Core elements of Inclusion  
are at high performing levels. 

• Our areas of development 

Enhancing communication of change, build understanding 
of reward and benefits, and improve line manager 
capabilities around career development and wellbeing.

36 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

PLACES
At Inchcape we want to make  
a positive contribution to our 
communities. The Places pillar focuses 
on improving mobility and quality of life 
in the communities in which we operate 
by working in three areas: Safe Mobility, 
Inclusive Mobility, and Social Mobility. 

88

initiatives across Safe Mobility, 
Inclusive Mobility, and Social Mobility

6,500+

colleagues enrolled in supporting 
Places initiatives locally

40,000+ 

members of our communities 
positively impacted through 
educational programmes, 
volunteering, and donations

Social Mobility
We have undertaken more than 20 initiatives globally, 
fostering partnerships with educational institutions, 
collaborating with local industries to uplift underprivileged 
and underrepresented groups, and actively participating 
in recycling projects across vulnerable communities.  
Our collective projects have reached over 40,000  
members of the community and further increases social 
inclusivity and the promotion of upward mobility for all.

Safe Mobility
We have implemented 21 safe mobility initiatives across  
all regions, collaborating with our brand partners and 
collectively influencing thousands of lives within our 
communities. These range from toolkits on safe driving  
in poor conditions in the UK, rolling out safety mobility 
training across Europe & Africa, promotion of safe driving 
online in the Americas, and safe driving pledges in APAC.

Inclusive Mobility
We proudly support and sponsor initiatives across various 
markets, aimed at enhancing physical mobility and 
fostering better access for individuals living with disabilities. 
In our Americas region, our prosthetics programme has not 
only supported our environmental efforts but has also 
resulted in tangible benefits for our local communities. 
Through these innovative recycling practices, we have 
repurposed materials to provide 156 prosthetic donations  
to members of the community with disabilities, offering 
them a renewed sense of independence and inclusivity. 
Accessibility audits were also completed across all of  
our Australia and United Kingdom sites.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
RESPONSIBLE BUSINESS
CONTINUED

PRACTICES
As a global business we have huge 
opportunities, but also a great sense  
of our responsibilities. Being an ethical 
organisation depends on everyone, 
and at Inchcape we will continue  
to update and strengthen our 
practices to ensure our colleagues 
always do what is right.

95%

completion of Code of Conduct 
training by colleagues

25 

policy summaries contained  
within the launched Global  
Policy Statement Handbook

Success

in integration & onboarding

Code of Conduct
Training for our Code of Conduct has seen good progress, 
with 95% completion achieved. In 2023, we reviewed and 
updated our Code of Conduct to include additional 
guidance on our Planet commitments and outline our 
evolved responsibilities in addressing climate change  
and energy efficiency management to ensure we can 
meet our climate change targets. The updated Code  
of Conduct was cascaded to all colleagues.

Global Policy Statement Handbook
We launched our Global Policy Statement Handbook 
which provides the highest standards of governance  
to help strengthen the decisions we make and so that  
our colleagues, mobility company partners, customers, 
shareholders, suppliers, and communities in which  
we operate are clear on our values and how they underpin 
the company we want to be. The handbook provides 
summary statements of all our global policies, training 
requirements, and where to go for more information.

Integration and onboarding
The success of our integration and onboarding processes 
for our newly acquired businesses and joint ventures reflects 
our collaborative and inclusive culture at Inchcape. Our 
approach empowers our new colleagues to excel in their 
roles from the beginning. It incorporates activities on our 
One Inchcape Values and Behaviours, Q&A sessions with 
senior leaders, tailored training modules, and opportunities 
for personal development. This includes fundamental 
learning on our Code of Conduct and Speak Up processes, 
maintaining the highest standards, and ensuring alignment 
with our ethical principles across the business.

38 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

PLANET
Understanding the impact our industry 
has upon the environment and also 
the likely impact of climate change 
upon our business means that we  
can be well prepared for the future 
challenges. Our journey to become 
the lowest carbon route to market  
is underway supported in three areas: 
understanding, reporting and acting 
upon climate-related risks and 
opportunities; reducing our scope  
1 and 2 emissions; and, addressing  
our value chain emissions.

   Further information on pages 40 to 53

32%

sites covered by renewable tariffs 

21,000 

CO2 tonnes reduced against 2019 
revised baseline on a market-basis 

22%

of vehicles sold are new  
energy vehicles

Addressing our value chain emissions
The Group has mapped its value chain emissions which 
provides the baseline to address scope 3 emissions, using 
the Group’s influence, where possible, to help to reduce 
them. The Group continues to work on identifying the routes 
to market where Inchcape really has control over emissions 
and has a realistic chance of making meaningful reductions.

Understanding, reporting, and acting upon  
climate change risks and opportunities 
We undertake Group-wide exercises to understand our 
climate change risks and opportunities. This includes 
hotspot analysis in each market, which helps determine 
direction on where to focus efforts as regions develop 
costed five-year plans. Quantifying the potential impacts  
of the most important risks are then incorporated into  
the Group’s financial planning.

Scope 1 and 2 emissions 
We have set science-based targets for scope one and  
two emissions with the aim of halving emissions by 2030  
and achieving net zero by 2040. The key programmes  
to achieve this include reducing energy usage, 
electrification of new sites, onsite generation of solar 
panels, and switching to green tariffs at the first opportunity. 
Toolkits and training are provided to markets, including  
on energy management and sub-metering guidance.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES

OUR APPROACH TO  
CLIMATE CHANGE

The automotive sector is a significant contributor to global greenhouse gas emissions.  
Man-made climate change, and the actions that societies and policy makers are taking  
to seek to minimise its effects, will have material impacts upon our business. We incorporate 
consideration of those impacts into the development of our strategy and into our risk analysis. 
We set relevant and appropriate metrics and targets and operate within a robust  
governance framework.

The climate-related financial disclosures made by Inchcape plc comply with the requirements of the Companies 
Act 2006 as amended by the Companies (Strategic Report) (Climate-related Financial Disclosure) Regulations 2022.

This year, our disclosure is consistent with the TCFD recommendations except for the disclosure of an Internal Carbon 
Price (ICP), which we explain in the metrics and targets section on page 52. We have also not quantified the 
potential financial impact for Risk 4 and Opportunities 1 and 2 in this disclosure because the data is not yet 
sufficiently robust. We have therefore concluded that such analysis would not lead to better informed decision 
making at this stage, but we expect to build on these strong foundations in future disclosures. 

TCFD Index

TCFD Disclosure 

Description of progress 

Page reference 

Governance 

a)   Describe the board’s oversight of climate-related risks and opportunities. 

Page 41 to 42

b)   Describe management’s role in assessing and managing climate-related  

risks and opportunities.

Strategy 

a)   Describe the climate-related risks and opportunities the organisation has 

Page 43 to 44

identified over the short, medium, and long-term. 

b)   Describe the impact of climate-related risks and opportunities on the 

organisation’s businesses, strategy, and financial planning. 

c)   Describe the resilience of the organisation’s strategy, taking into consideration 

different climate related scenarios, including a 2°C or lower scenario.

Risk Management

a)   Describe the organisation’s process for identifying and assessing climate risk. 

Page 44 to 49 

b)   Describe the organisations processes for managing climate-related risks.

c)   Describe how processes for identifying, assessing, and managing climate-
related risks are integrated into the organisation’s overall risk management.

Metrics and targets 

a)   Disclose the metrics used by the organisation to assess climate-related  

Pages 50 to 52

risks and opportunities in line with its strategy and risk management process. 

b)   Disclose scope 1, 2, and, if appropriate, scope 3 greenhouse gas emissions and  

the related risks. 

c)   Describe the targets used by the organisation to manage climate-related risks 

and opportunities and performance against targets. 

Aligned

  aligned

  partially aligned

  unaligned

40 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

GOVERNANCE

a)   Board’s oversight of climate-related risks  

and opportunities

Inchcape considers climate change to be a critical 
strategic issue and it is considered by the Board during  
its discussions on strategy, risk management, remuneration, 
financial performance, and ESG matters. The Board is  
also responsible for approving and monitoring strategic 
programmes and expenditure. Further information on  
the Board’s consideration of climate change in relation  
to strategy is given on page 43.

At the beginning of the year the Board considered the 
work undertaken to quantify the Group’s principal climate- 
related risks and opportunities (CROs) and the Group’s 
scope 3 emissions including the degree of control that the 
Company has over those emissions. The Board followed a 
three-step approach to assess the potential to set scope 3 
emissions targets. The Board considered the level of control 
the Company has in relation to different scope 3 categories 
and the assessment of emissions trajectories to 2030 under 
different scenarios. The Board determined that the Company 
would not be able to set emissions targets in line with the 
requirements of the Science Based Targets Initiative that it 
would have a realistic prospect of being able to achieve. 
Recognising, however, the need to address its scope 3 
emissions, the Board undertook to:

•  do everything in our control to reduce scope 3 emissions, 

at the fastest pace possible; 

•  take into account scope 3 emissions in the context of its 
choices about mobility company partners and portfolio 
considerations; and 

•  support customers, teams, and mobility company 

partners in the transition.

Whilst the Board has responsibility for overseeing strategic 
climate-related matters, other climate-related matters, 
such as reviewing progress against climate-related 
reduction targets, are delegated to other Board and 
management committees. 

The CSR Committee is responsible for ensuring the ‘Driving 
What Matters’ plan (Plan) is fit for purpose and appropriate 
metrics and targets are in place and reported upon.  
The Plan consists of four pillars: People, Places, Practices 
and Planet. It is the Planet pillar that has responsibility  
for considering the impact the industry has on the 
environment, and the likely impact of climate change 
upon the business. The Planet pillar remit includes:

•  understanding, reporting, and acting upon climate 

change risks and opportunities; 

•  reducing the Group’s controllable emissions; and
•  defining our approach towards value chain emissions.

The CSR Committee meets three times a year and reviews 
progress of the Planet pillar against its action plans and 
emissions reduction targets. Further information on the 
activities of the CSR Committee are given on pages 90  
and 91, and the Planet pillar is given on page 39.

The Audit Committee is responsible for reviewing the 
Group’s principal and emerging risks, including those 
impacted by climate change and provides advice to  
the Board to enable it to carry out its annual review of  
the Group’s risk profile. The Audit Committee also considers 
the impact of climate change when assessing significant 

accounting judgements and the ongoing viability of the 
Group. The Audit Committee meets four times a year, with 
risks being considered at every meeting and significant 
accounting judgements considered twice a year. Further 
information on the activities of the Audit Committee is 
given on pages 82 to 89.

The Remuneration Committee has responsibility for 
considering the inclusion of climate-related metrics in the 
Group’s incentive plans. Scope 1 and 2 emissions reduction 
targets were included in the 2023 bonus plan for the Group 
Chief Executive (CEO), and the Committee reviewed 
progress against targets when approving outcomes for  
the year. Further information is given in the Directors’ Report 
on Remuneration on pages 107. 

b)   Management’s role in assessing and managing 

climate-related risks and opportunities

The Group Executive Team (GET) has primary responsibility 
for assessing and monitoring climate related risks and 
opportunities as part of the:

•  development, and implementation of the Accelerate 

Strategy; and 

•  implementation of the Group’s enterprise risk 

management (ERM) framework. 

In developing the Accelerate strategy, the OEM Pipeline 
Committee considers entering into relationships with new 
mobility company partners taking into account the risk  
of misalignment between our product portfolio in a given 
market and the pace of EV adoption in that market.

Detailed ERM plans to mitigate short-term climate-related 
risks are developed by each region with approval and 
oversight on progress by the GET. In addition, the members 
of the GET are responsible for identifying and managing 
risks in their own business areas and the GET as a whole 
determines the Group’s principal risks at both the half year 
and year end following a comprehensive risk management 
review process. 

Regional scope 1 and 2 emissions reduction plans are 
regularly assessed by the CEO, Group Chief Financial 
Officer (CFO), and Chief Sustainability Officer, while the 
Investment Committee approves any material capital 
expenditure required to help to achieve the targets.

The Sustainability Reporting and Disclosure Committee 
(formerly the TCFD Working Group) consists of the CFO, 
Group General Counsel & Chief Sustainability Officer,  
Chief Strategy Officer, Head of Internal Audit, and Group 
Company Secretary. The Group meets quarterly to monitor 
the main climate-related risks and opportunities, in the 
context of strategy, governance and financial 
performance. Functional leaders from Finance, Legal, 
Strategy, Risk, and the Planet pillar, monitor: 

•  GHG emissions – progress against scope 1 and 2 

reduction targets, and assessment of scope 3 footprint; 

•  impact on impairment;
•  existing and emerging climate-related regulatory 

requirements;

•  integration of climate-related risks into ERM framework; 

and 

•  implementation of policies, tools, and best practices 

throughout the Group.

   Please see the Governance Framework  
on page 42 for further information

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
GOVERNANCE FRAMEWORK

THE BOARD
The Board has ultimate responsibility for overseeing strategic climate-related  
matters and oversight of the Group’s strategy, which includes consideration  
of climate-related risks and opportunities and the impact on the long-term  
sustainable success of the Group. 

The Board’s responsibilities include: 

•  Overseeing the Group’s strategy. 
•   Ensuring maintenance of effective risk management  
and internal control system, including approval of  
the Group’s Principal Risks. 

•  Approving risk appetite and risk policy. 

•   Approving the Group’s emissions reduction targets  
for scopes 1 and 2, considering scope 3 emissions,  
and the implications on strategy. 

•   Approving TCFD disclosure and other sustainability  

related disclosures. 

CSR  
COMMITTEE

AUDIT  
COMMITTEE

REMUNERATION 
COMMITTEE

•  Oversight of the Planet pillar of the 
Responsible Business framework. 
•  Agrees emission reduction targets 

and monitors progress against plans 
for each region. 

•  Reviews TCFD disclosure. 

•  Oversight of risks management  
and internal control frameworks, 
including CROs. 

•  Ensures CROs are effectively 

managed, and emerging climate 
risks are identified and monitored. 

•  Reviews impact of CROs on 

significant accounting judgements 
such as impairment.

•  Ensures alignment of the Group’s 

remuneration policies and 
procedures to achieve  
sustainability related goals.
•  Reviews and approves level  

of emissions reduction targets  
in CEO and CFO bonuses.

•  Consideration of climate-related 
target for long-term incentives 
schemes.

GROUP EXECUTIVE COMMITTEE 
Responsibilities include: 

•  Design of strategy – considering strategic choices through  

a climate change lens. 

•  Implementation of risk management framework – related 

oversight of how climate-related risks are being continually 
assessed at regional level.  

•  Financial performance – impact of climate on future cash 

flows and impairment. 

•  Business development – assessment of current and future 

mobility partners, and market infrastructure. 

•  Customers – consideration of changing consumer  

preferences in relation to new energy vehicles (NEVs). 

SUSTAINABILITY REPORTING  
AND DISCLOSURE COMMITTEE 
(previously TCFD working group)
•  Engage with functional teams in 
developing KPIs, risk assessment  
and management, data collection, 
and climate-related disclosures. 

•  Led the quantification of the  

CROs and oversees an annual  
review to ensure the assessments 
remain appropriate.

OEM PIPELINE COMMITTEE 
•  The committee consists of all 

members of the GET.

•  Considers new mobility partners and 
business development, taking into 
account misalignment risk analysis 
and mitigations against this.

INVESTMENT COMMITTEE
•  The committee consists of the 

Group Chief Executive, Group Chief 
Financial Officer, and the Group 
General Counsel and Chief 
Sustainability Officer.

•  Approves capital expenditure in 

relation to climate-related projects, 
such as the purchase of solar panels.
•  Reviews energy efficiency designs of 

new sites and refurbishments.

FINANCE
•  The Group-wide 

emissions reporting 
framework. 
•  Consideration  
of the financial 
impact of climate 
change on 
impairment 
assessment.

STRATEGY 
•  Monitor changing 
EV environment in 
terms of mobility 
partners, 
customers, and 
infrastructure in the 
markets in which 
the Group 
operates.

RISK 
•  Integration of CROs 
into the Group’s 
ERM framework. 

•  Monitor and 

escalate principal 
and emerging 
climate risks.

LEGAL 
•  Review existing  
& emerging 
regulatory 
requirements.
•  Consideration of 

mobility company 
partners approach 
to climate-change 
risks and 
opportunities. 

SUSTAINABILITY
•  Review progress 
against scope 1 
and 2 targets for 
each region. 
•  Monitoring the 

implementation of 
policies, tools, and 
best practice.

42 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

STRATEGY

a)   Climate-related risks and opportunities over the short, 

medium, and long term

The impacts of man-made climate change are material 
and are being felt today by the customers and 
communities that we serve. Those impacts will only grow 
over time. The automotive sector recognises this and is on  
a journey to decarbonise. This journey will bring risks and 
opportunities for our business; consideration of those risks 
and opportunities is therefore an integral part of the 
process to define and execute our strategy.

Transition and physical risks can manifest over different time 
horizons. We have evaluated the implications of climate 
risks and opportunities over the following time periods:

•  Short term (up to 2026): a three-year period aligns with 
our viability assessment and incorporates the actions 
needed to achieve our short-term targets;

•  Medium term (up to 2030): this time period aligns  

with our interim climate-related targets; and

•  Long-term (2030 to 2050): this time period aligns  

with our long-term climate-related targets.

To identify our climate-related risks, we have looked  
at transition and physical risks. Transition risks are risks 
associated with changes to the way markets operate  
that may result from regulation or consumer habits as  
we transition to a low carbon economy. Physical risks  
are the exposure of our assets or value chain to physical 
hazards caused by the effects of climate change.

Transition risks bring the most material climate-related 
impacts to our business. We identify these risks and 
opportunities through:

•  regulatory horizon scanning. Senior leadership and their 
teams are accountable for identifying regulatory risk  
and incorporating these into the existing risk register; and

•  assessment of key external forces such as market, 

technology, and political and social trends that could 
affect the business or our reputation. Our Strategy team 
specifically recognises climate change as an external 
force linked to market and technology risks.

Our exposure to physical risk is identified and monitored 
through our scenario analysis. We assess the impact of  
six different acute hazards against our assets out to 2050. 
We screen our sites for insured value, stock value and 
exposure to physical hazards using climate models.

b)   Describe the impact of climate-related risks and 

opportunities on the organisation’s business, strategy, 
and financial planning

The most material climate-related risks to the Group’s 
business, strategy, and financial planning are given in the 
table on page 48. Impacts include loss of market share  
in the markets in which we operate, reduction in aftersales 
revenue, pressure on distributor margins and financial loss 
due to damage caused by extreme weather events. 

To reduce the potential impacts of climate risks and take 
advantage of opportunities, the Board considers:

•  the misalignment risk analysis is used to inform mobility 

partner participation and consolidation strategy;
•  new aftersales revenue streams to develop aftersales 

strategy;

•  identification and development of alternative value 

pools to offset margin risk; and

•  incorporation of transition and physical risk 

considerations in acquisitions and future growth plans.

During the Strategy Day in May, the Board carried out a 
deep dive into the following areas in addition to its broader 
discussion on strategy:

Powertrain 

Impact of BEV adoption on global emissions 

Alternative EV powertrains 

Regional EV adoption 

EV batteries 

Market 

Regulation 

Impact of subsidies 

EV adoption forecasts

Mobility company partner landscape 

Mobility company partner commitments 

Misalignment

Mobility 
company 
partners

Key risk

The Board also considered portfolio choices in the 
context of climate change which considers the Group’s 
participation strategy through the lens of sustainability  
and guiding principles on businesses we own today  
and businesses that we may acquire in the future.

This has led to a considered approach to M&A as 
evidenced by the recent acquisition of Great Lake Motor 
Distributors (GLM) in New Zealand. The New Zealand 
automotive market is going through a dramatic shift away 
from internal combustion engine (ICE) vehicles towards 
electric vehicles (EVs), driven by Government legislation 
and supported by a strong charging network and 
consumer appetite. The Group’s mobility company partner 
in the market prior to the acquisition of GLM consisted  
of an ICE product line-up only with EV models not likely  
to be available for some time. 

The acquisition of GLM gives the business access to 
commercial battery electric vehicle (BEV) product in a 
market where EV penetration is increasing at pace. The 
addition of LDV (MAXUS, the commercial arm of SAIC) and 
SsangYong strengthens Inchcape’s product portfolio across 
several key segments, including electric vehicles, light 
commercial vehicles, and SUVs, ensuring Inchcape is 
poised to offer mobility solutions to meet the full range of 
customer requirements in New Zealand. 

The Board and the Group Executive Team review climate 
change factors that could impact the business plan in the 
short, medium, and long term, and the scenario analysis 
around the potential impacts of climate change, such as 
expectation of the pace of change, and how transition  
to BEVs will impact the operations carrying out servicing  
or repairs. Key steps undertaken in financial planning is  
to ensure that the base case forward cashflow assumptions 
remain appropriate in light of the scenario analysis and  
to ensure that the sensitivity analysis performed covers all 
the reasonably probable outcomes identified through the 
scenario analysis. Further information is given in the 
Financial Statements on pages 165 to 166. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

43

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES 
CONTINUED

c)   Describe the resilience of the organisation’s strategy 
taking into consideration different climate-related 
scenarios, including a 2°C or lower scenario

In order to limit global warming to less than 2°C above 
pre-industrialised levels, there would need to be an 
acceleration in the energy transition, including faster 
adoption of battery electric vehicles (BEVs). Our mobility 
company partners are developing their BEV offerings at 
pace and we play an important role in helping them to 
understand the speed and characteristics of the transition 
in the markets in which we operate. This ensures we have  
a resilient strategy by ensuring that we have the right 
product available for our customers at the right time  
and in the right place.

Chinese mobility partners are likely to play an increasingly 
important role in the global automotive market, not least  
as a result of their leading position in BEV technology. We 
are continuing to develop our relationships with Chinese 
mobility company partners, in particular those that have  
a strong BEV offering. This includes BYD, SAIC, Changan, 
and Great Wall Motors. 

As a result of our approach, breadth of mobility partner 
relationships and flexible business model, we believe that 
we have a high degree of resilience to a range of different 
climate-related scenarios and are well placed to respond 
to the risks and take advantage of the opportunities.

RISK MANAGEMENT 

   Further information on identifying and managing risks 
can be found in Risk management section on pages 56 
to 63.

a)   Describe the process for identifying and assessing 

climate risk 

On a quarterly basis our risk management team holds a risk 
review with each market to understand their risks, monitor 
movements and determine if risks are pervasive across 
markets, which may require aggregation of risk impacts. 
We then overlay how climate change will affect the risk. 
Our risk thresholds are defined by geography (market, 
region, and Group) or strategic importance (project, 
programme, and portfolio). Risks are categorised 
dependent on their impact, considering more than just 
financial risk and each criteria overlaps so risks are 
escalated/demoted accordingly. The Group defines  
risk appetites as risk-averse, risk tolerant and risk seeking. 
The appetite for each specific risk is decided by the Group. 

b)  Describe the process for managing climate-related risks
Our organisation manages and monitors climate related 
risks and opportunities (CROs) through both a top-down 
and bottom-up process. For each risk, our markets consider 
the impact and risk appetite to determine the target risk 
level. To monitor and manage risks, each risk is assigned  
to a risk owner and action owners. This risk owner is 
accountable for the risk and holds action owners to 
account for progressing action that move the risk to  
its target level. 

c)   Describe how processes for identifying and  

managing climate-related risks are integrated  
into overall risk management 

During the year, all markets and regions provided more 
detail on the specific climate-related risks and 
opportunities in their market (the CRO assessments),  
which were then added to the risk register to be  
monitored. Consideration was given to the factors which 
may influence the level of EV transition risk in each market.  
These factors include government legislation, market  
EV infrastructure, mobility company partner ambitions,  
and the level of competition. Additional information  
was provided in ‘timing’ to indicate the earliest year  
when the risk might materialise.

The CRO assessments identified the key risks as EV transition; 
freight costs; tax and regulatory change and extreme 
weather as main (downside) risks. The key opportunities  
are favourable tax incentives and regulation; new mobility 
partnerships; new revenue streams and energy efficiency. 

The Market and Regional Risk Committees used the outputs 
from the CRO assessments to develop mitigation action 
plans, which included more explicit incorporation of an 
assessment of carbon tax risk. The CRO assessments will  
be updated in 2024, ensuring close alignment of business 
risk analysis with strategy-setting, GET action-planning, and 
external scenario analysis. Outputs from CRO assessments 
will also provide inputs to strategic planning activity.

The key CROs are linked to several of our principal risks: 

•  EV transition – remains a moderate risk to the Group as 
we continue to seek alignment between supply of EVs 
and changing market conditions (Principal Risk B – 
page 58;

•  HSE – physical risks – extreme weather events, wildfires, 

typhoons, flood (Principal Risk E – page 59); and

•  Business interruption – our ability to recover (page 60).

In addition, several emerging climate-related risks have 
been identified and are monitored on the watchlist. 

Risk title 

Definition 

Climate activism 

Impact of climate activism such as potential 
litigation, protests, or digital disruption. 

Climate reporting Increasing demands of external regulation 
relating to CO2 reduction targets and other 
aspects of climate change. 

EV: battery supply 
shortage 

Shortage of rare earth materials disrupts the 
supply of EV batteries, leading to a shortage 
of available EV vehicles. 

Government 
action to reduce 
car ownership

Government legislation discouraging car 
ownerships/use. 

Extreme weather – 
property damage

Increased frequency and intensity of property 
damage and business interruption arising from 
flooding, wildfires, and hailstorms.

44 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

RISK IDENTIFICATION AND ASSESSMENT PROCESS 

192 POTENTIAL  
CROS IDENTIFIED 

10 CROS 
CONTINUED

5 CROS 
SHORTLISTED

In 2021 we undertook a full value chain analysis 
at a business unit level and from 2022 all markets 
complete a risk questionnaire every six months, 
which considers new legislation, mobility company 
partner ambitions, competitor capabilities, and  
the market EV status. 

Key exposures were reviewed and assessed  
by conducting workshops and interviews with  
a range of stakeholders across strategy, finance  
and risk management. 

Using the outputs of our assessment we reviewed 
the long list of CROs to develop a short list of key 
CROs for the business. Each risk and opportunity 
is qualitatively rated for likelihood, velocity, and 
potential impact (see below).

In 2022, we carried out a quantified scenario analysis 
on the key CROs identified. This process concluded 
that some CROs have a low financial impact and 
others can be combined with adjacent risks.

COMPARATIVE 
IMPORTANCE  
OF RISKS 

Likelihood
To assess the likelihood of a CRO, we considered 
the alignment between the outcome under a 1.5ºC 
scenario, 4ºC scenario and an intermediate scenario 
in which temperatures are more likely than not to 
exceed 2ºC. Each risk is then categorised as very 
high, high, medium, or low. 

Velocity
Our assessment at the time in which the exposure to 
each CRO is expected. The purpose of this measure 
is to assess how fast external pressures are changing. 
Velocity was assessed across the defined short, 
medium, and long-term horizons.

Potential impact
The potential impact was determined which 
qualitatively categorised CROs and considered 
technology trends, supply/demand projections, 
impact to revenue and impact to our cost base.

RISK ASSESSMENT APPROACH

SCENARIOS

CLIMATE CHANGE SCENARIOS

CROs:  
CLIMATE RISK & 
OPPORTUNITIES

TRANSITION  
RISKS

PHYSICAL  
RISKS

Tax, legal, regulatory, EV 
market transition, supply 
chain, reputational risks.

Flooding, heat,  
cyclones, wildfire, rising 
sea levels, drought.

OPPORTUNITIES 

New markets, products, 
services, income streams, 
lower operating costs, 
access to finance.

ASSESSMENT 
METHOD

Integrated into existing 
enterprise risk 
management assessments. 
Supplementary analysis 
for EV transition risks 
(supply & demand).

Centralised, natural 
catastrophe modelling 
using property values and 
insurance data at Group.

Evaluate opportunities:  
use risk register criteria  
or existing investment 
appraisal procedures.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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SCENARIO ANALYSIS
Climate scenario analysis was carried out in 2022 to help us understand the potential financial impacts to our business, 
in its current state, from our short-listed CROs under two scenarios. 

Our 1.5°C scenario is characterised by accelerated intervention and is used to assess our exposure to higher impacts from  
a transition to a low carbon economy. Our 4°C scenario assumes greater impacts from physical risks. Combining the  
outputs of both will inform the key areas where our response must focus. Please see the below table which outlines our 
scenario assumptions.

SCENARIOS

IPCC RCP 2.6

IEA NZE

NGFS NET ZERO

IPCC RCP 8.5

1.5°C aligned
•  Higher transition risk
•  Lower physical risks
•  Strong government 

intervention

1.5°C aligned
•  Additionally to RCP 2.6, 
includes a granular 
accelerated EV transition

1.5°C aligned
•  Additionally to RCP 2.6, 
includes disorderly and 
orderly carbon price 
assumptions

4°C aligned
•  Low government intervention
•  BAU emission increases
•  Lower transition risks
•  Higher physical risks

Key: IEA NZE: International Energy Agency Net Zero, NGFS Net Zero: Network for greening the financial system, IPCC: Intergovernmental Panel on Climate Change
RPC: Representative Concentration Pathway 

Representative Concentration Pathways (RCP) were chosen because they are defined emissions pathways which can be 
input into global climate models to derive the physical climate futures. The IEA NZE scenario was selected due to the 
additional detail specific to the transport sector. This granularity is critical because the transition from ICE to EVs is significant 
to our business. The NGFS Net Zero scenario was used to assess our exposure to carbon taxes because it includes regional 
carbon prices which vary significantly across our markets. It enables comparison between orderly and disorderly scenarios 
using the same sources, and there is transparency over the key policy changes that drive modelling assumptions. Further 
details of the NGFS Net Zero scenarios are publicly available.

Scope of analysis 
Transition risks
To scope markets for our analysis we set a financial threshold for coverage. We included the markets with a significant 
contribution to our operating profit until we had coverage which was >70% of overall operating profit. This helped us filter 
markets and compare the relativity of these financial impacts. 

CROs were assessed at either:

•  a market-level and aggregated up to determine the financial exposure; or 
•  due to data constraints, we assessed the risk exposure at a global level. 

We are taking steps to enable detailed quantification in future reporting. 

Climate risk

Level of granularity

Markets included

Misalignment 

Market-level (>10% of 
operating profit by market 
coverage in scope)

Aftersales

Global level 

Australia, Belgium, Chile, Hong Kong, Luxembourg, Singapore, and UK

A shift from conventional ICE to BEV could potentially develop new aftersales services 
specifically targeted for BEV. Despite uncertainty over how new revenue streams could 
evolve over time, our analysis showed potential cashflows are expected to be more 
significant for BEV than for ICE vehicles due to additional weight and cost of electric 
components, albeit less regular in occurrence.

Carbon tax

Market-level

All markets

Margin pressure

Analysis of potential impacts performed on a qualitative basis

BEV (battery electric vehicles).
ICE (internal combustion engine).

46 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Physical risks 
Physical risk analysis considered the impact of six key acute hazards, including coastal inundation, surface water flooding, 
riverine flooding, extreme wind, forest fire and extreme heat. A screening of 590 sites by hazard type, insured value, stock 
value and gross profit was completed to determine those sites that are financially significant. The screening filtered the  
sites down to 23. For these sites we investigated the likelihood and severity of each hazard to provide an overview of the 
potential asset and stock value at risk, and the impact on operations. 

The map below identifies the most material sites and the relative exposure under the RCP 8.5 pathway, which represents 
a high emissions scenario, exceeding 4°C.

GUAM
Extreme heat

SINGAPORE
Surface water 
flooding

ECUADOR
Extreme heat

PERU
Extreme heat

CHILE
Riverine flooding

ETHIOPIA
Extreme heat

CLYDE GESSEL PLACE 
AUSTRALIA
Surface water flooding

DOCKLANDS 
AUSTRALIA
Riverine flooding

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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RISKS

Risk  
Description 

Summary 

1

Misalignment 
between 
mobility 
company 
partners and 
markets on 
BEVs leads  
to market 
share decline

Misalignment between 
the speed at which our 
mobility company partners 
transition their model line-
up to BEVs and the pace 
of adoption in the markets 
in which we operate. This 
misalignment may mean 
that we lose market share. 
Analysis showed the risk  
of misalignment is greatest 
in the short to medium term 
in the APAC region but  
is expected to disappear  
by 2050. 

2 

Reduction 
in aftersales 
revenue for 
BEVs

3

Carbon  
tax costs

4

Transition to 
BEVs leads 
to pressure 
on distributor 
margins

5

Physical 
risk – direct 
impact to 
property and 
inventories 
from extreme 
weather 
events

Due to a reduced 
number of moving parts 
in a BEV compared to 
an ICE vehicle, we may 
experience a reduction 
in revenue generated 
from the existing aftersales 
services we offer around 
repair, maintenance, and 
replacement of parts.  
Our analysis indicated 
this may affect our retail 
businesses more than our 
distribution businesses. 

Governments are likely to 
use carbon taxation as a 
mechanism to decarbonise 
the economy. Despite 
expected variation in 
carbon tax policy across 
countries we anticipate 
carbon taxation will affect 
all markets. We analysed 
this risk across our scope 1 
and 2 emissions. 

An accelerated EV 
transition could affect 
certain cost drivers for 
our mobility company 
partners until cost parity 
is reached between BEVs 
and ICE vehicles, which in 
turn could lead to potential 
downwards pressure. 
on distributor margins. 
However, where there is 
the potential for current 
prices to be maintained for 
BEV vehicles, the impact 
on gross margins can be 
mitigated or maintained.

Exposure to climate-
related physical risks can 
expose our property and 
inventory to potential 
damage. It can also lead 
to business interruption 
at our sites causing lost 
revenue. Our 590 sites were 
screened against six acute 
physical hazards. We then 
calculated our exposure for 
our 23 most material sites. 

Scenario  Financial impact
Short Med Long

IEA NZE 
1.5°C

Med High N/A

4°C

Low Low

IEA NZE 
1.5°C

Low Low N/A

4°C

Low Low

Strategic response and resiliency

Measurement

• As part of our broader strategy, our ambition is 
to form new partnerships with pure EV entrants 
to expand our mobility company partner 
portfolio. We have taken proactive steps to 
achieve this by joining with mobility company 
partners such as BYD and Ora. This will help 
offset any potential misalignment identified 
with our current portfolio.

• We are actively taking measures to facilitate 

the EV transition through:
 – providing consumers with the option of  
a BEV alternative for every ICE model;
 – facilitating EV charging through product 
packages to enable customers to switch  
to EVs; and

 – providing consumers knowledge  

of quantified carbon footprint savings  
for choosing BEV.

Metric:

NEV sales as 
a % of new 
vehicle sales 

Sensitivity:

% Revenue 
CAGR

% Gross margin 

% Long-term 
growth rate

The low-impact outcome from this risk is 
largely driven by the relatively low global BEV 
volume in comparison to ICE in 2030 in a 1.5°C 
scenario. However, this exposure may affect 
us in the long term as global BEV volumes 
increase. Therefore, we are considering an 
expansion of our proposition for aftersales 
services to include new BEV-specific services. 
Potential services could include battery 
diagnostics and transportation for end-of-life 
(EoL) batteries. These additional services could 
help offset any potential impact to revenue 
reduction from aftersales services.

Metric:

% of AFS 
revenue 
attributable  
to NEV

Sensitivity:

% Revenue 
CAGR

% Gross margin 

% Long-term 
growth rate

Low Med High Our analysis considers our targets and presents 

Metric:

NGFS 
1.5°C 
orderly

NGFS 
1.5°C 
dis-
orderly

Med High High

4°C

Low Low Low

reduced impact if we take action. Based on 
these findings we are actively implementing 
decarbonisation levers across scope 1 and 
2 to ensure we meet our interim target of 
46% reduction by 2030 and net zero by 2040 
(please see pages 50 and 51). This includes 
switching to renewable electricity supply 
and installation of solar panels at our larger 
sites. Our strategy acknowledges a faster 
decarbonisation can help avoid the risk of 
high carbon tax costs.

IEA NZE 
1.5°C

4°C

N/A N/A N/A

N/A N/A N/A Our analysis indicates that the impacts of 
margin pressure may be offset due to the 
disparity of price between BEVs and ICE 
vehicles. We actively monitor margins at the 
market level and our Accelerate Strategy is 
designed to address this risk by providing a 
compelling offering to our mobility company 
partners (Distribution Excellence), capturing 
additional vehicle profit pools (Vehicle 
Lifecycle Services) and enabling expansion 
into new, margin-accretive markets through 
M&A. We have not quantified the potential 
impact as the data is not sufficiently robust, 
and therefore we concluded that such 
analysis would not lead to better informed 
decision making.

Scope 1 and 2 
absolute

Sensitivity: 

% Revenue 
CAGR

% Gross margin 

Metric:

Gross margin 

Sensitivity: 

% Average 
gross margin

RCP 2.6 
1.5°C

4°C

Low Low Low

Low Low Low Our analysis showed low impacts across our 
physical assets with the highest risk exposure 
from surface water floods in Singapore. 
However, this resulted in low impact due to 
the low financial significance and existing 
insurance policies in place to mitigate the 
risk. To mitigate risk for future sites from new 
acquisitions. We will include physical risk 
assessments in our consideration of organic 
and inorganic growth opportunities.

Metric: 

% sites at risk 
from physical 
hazards

Sensitivity: 

% Revenue 
CAGR

48 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
OPPORTUNITIES

Opportunity 
Description 

Summary 

1

Alignment 
between 
mobility 
company 
partners and 
markets on EVs 
leads to market 
share increase

2

Increase in 
aftersales 
revenue for BEV

In markets where there 
is a rapid shift towards 
EVs, there is potential to 
capture market share 
where supply of EVs from 
our mobility company 
partners keeps pace 
with BEV adoption rates. 
In a 1.5°C scenario, 
the accelerated EV 
transition increases this 
potential opportunity, 
with our analysis showing 
this opportunity is most 
significant in the near-
term where the disparity 
between different levels 
of EV supply from mobility 
company partners  
is greatest.

A shift from conventional 
ICE to BEV could 
potentially develop 
new aftersales services 
specifically targeted for 
BEV. Despite uncertainty 
over how new revenue 
streams could evolve 
over time, our analysis 
showed potential cash 
flows are expected to 
be more significant for 
BEV than for ICE vehicles 
due to additional weight 
and cost of electric 
components, albeit less 
regular in occurrence.

Scenario  Financial impact
Short Med Long

IEA NZE 
1.5°C

N/A N/A N/A

4°C

N/A N/A

Strategic response and resiliency

Measurements

As part of our broader strategy, our ambition is 
to consider forming new partnerships with pure 
EV entrants to add to our mobility company 
partner portfolio. We have not quantified the 
overall opportunity from alignment due to a 
lack of robust data, however we assess the 
financial opportunity presented from new 
mobility company partners within specific 
markets on a case-by-case basis.

Metric: 

NEV sales as 
a % of new 
vehicle sales 

Sensitivity: 

% Revenue 
CAGR 

% Gross margin 

% Long-term 
growth rate

N/A N/A N/A We are facilitating the choice of a BEV among 

Metric:

IEA NZE 
1.5°C

4°C

N/A N/A

consumers in our retail business by increasing 
consumer knowledge of the benefits of BEVs 
and expanding our aftersales services to 
facilitate BEV adoption for the customer. The 
potential size of opportunity has not been 
quantified due to a lack of robust data and 
significant uncertainties in how the aftersales 
market could evolve. However work is ongoing 
to consider how we can expand our aftersales 
proposition with new BEV-specific services 
and we will continue to monitor changes to 
aftersales market dynamics.

% of AFS 
revenue 
attributable  
to NEV

Sensitivity:

% Revenue 
CAGR

% Gross margin 

% Long-term 
growth rate

The sensitivities applicable to each of the risks and opportunities can be found on pages 165 and 166 (note 10) of the financial statements.

Key: 

Distribution Excellence

Financial impact key: 
Low impact:

impact to revenue  
<£100m

Time Horizon key:
Short term (up to 2026):

three-year period aligns 
with viability assessment

  Vehicle Lifecycle Services Medium impact:

High impact:

impact to revenue  
£100m – £200m

impact to revenue  
>£200m

Medium term (up to 2030): aligns with interim  

climate-related targets

Long term (2030 to 2050): aligns with long-term 

climate-related targets

We have disclosed the financial impact, up to 2030, of our CROs as low, medium, and high impact, which is aligned to our 
risk rating criteria as defined by our risk management framework. We have not specifically quantified the long-term impacts 
of EV transition due to the inherent uncertainty of the extent of the CRO. In comparison, data sets and assumptions for 
carbon taxes and physical risks are more readily available so have been disclosed to 2050.

Estimates for the potential financial impact of climate risks are indicative at this stage, with significant uncertainties in  
their underlying assumptions. We aim to build on this analysis going forward, improving on the robustness of data and 
assumptions where available. The likelihood of all risks manifesting concurrently is very low, so the aggregation of potential 
impacts would represent an extremely unlikely scenario.

There have been no material changes to the structure of our markets which would indicate a change to the profile of  
the key climate-related risks, therefore further analysis was not carried out in 2023. The misalignment risk analysis is used  
to inform the judgement on impairment, further details can be found in the financial statements on pages 165 to 166.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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HOW WE ARE DRIVING ACTION  
TO REDUCE EMISSIONS

During the year we developed a plan to reduce emissions supported by short, medium,  
and long-term actions. The plan is commensurate with the Accelerate strategy and 
demonstrates how we will continue to grow a sustainable and climate resilient business. 

EFFICIENCY MANAGEMENT

ELECTRIFICATION

ONSITE GENERATION

77% of our scope 1 and 2 emissions 
come from our buildings (location-
based): our dealerships, our 
warehouses, our offices, and our call 
centres. Reducing the amount of 
energy that we use in our premises 
is therefore a key element of our 
decarbonisation programme. As well 
as reducing our carbon footprint, this 
also reduces cost and mitigates the 
impact of future energy price rises.

Achievements to date:
•  LED upgrades in 20 markets  

across the four regions
•  HVAC systems upgrades
•  Metering & sub-metering in the UK, 
saving an average of 10% per site

•  Energy audits undertaken in 

Australia, Ethiopia, Guam, Kenya, 
and Singapore 

•  Colleague awareness programmes  

in every region

National grids are steadily 
decarbonising as they become 
increasingly reliant upon renewable 
sources of electricity. Using electricity 
rather than fossil fuels therefore helps 
us to reduce our emissions footprint.

Achievements to date:
•  Switch to air source heat pumps  

in Oxford, UK

•  Electric paint booth retrofit in  

Chile and Latvia

•  Doubled EV vehicles in proportion  

of UK demo stock

•  42% of pool cars in Singapore are 

either EV or hybrid

Onsite generation enables an 
immediate reduction of site CO2 
emissions. The benefits include the 
production of CO2 free electricity, 
reduction in electricity costs and 
moderates impact of future electricity 
price rises. Onsite generation also 
provides security of supply.

Generating renewable electricity at 
our premises means that we do not 
need to draw electricity from the grid.  
It reduces our carbon footprint, saves  
us money, and provides energy security 
for the future. 

Achievements to date:
•  Solar panels installed across  
markets in all four regions

•  Across a full year of operating,  

the solar panels are forecasted to 
avoid 3,000 tonnes of CO₂ emissions 
per year, reducing emissions and 
utility costs

•  Future installations being investigated

GREEN TARIFFS

Buying electricity on green tariffs 
contributes to a reduction in  
carbon emissions.

Achievements to date:
•  32% of all sites are on green tariffs

50 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

MINIMUM REQUIREMENTS FOR ALL INCHCAPE BUSINESSES

ENERGY EFFICIENCY

GREEN TARIFFS

•  Identifying opportunities to reduce  

•  To maintain and extend our green tariff  

energy consumption through efficient  
running of our buildings and investing in  
energy efficiency 

procurement programme

•  Identify other opportunities for renewable electricity 
procurements, such as Power Purchase Agreements 

ELECTRIFICATION

ONSITE GENERATION

•  To plan for our locations to be all electric with  
the removal of fossil fuels, in normal operations

•  To move our company car fleet to new  

energy vehicles

•  To identify more opportunities to install solar panels 

as well as identify other onsite renewable 
technologies, such as ground source systems  
where possible

PATHWAY TO 2030 SCOPE 1 AND 2 TARGET (MARKET-BASED)

Decrease

67,926 

Total

Decrease

46,594 

-21,332 

-741 

-521 

-6,413 

-4,424 

36,680 

2019 revised
baseline 

Reductions 
from 
strategic
programmes 

2023

Renewable
electricity 
tariffs 

Onsite
generation 

Electrification

Efficiency
management

2030 target

2019 – 2023 reduction

2024 – 2030 reduction pathway

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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METRICS AND TARGETS 
The Group uses a variety of metrics to measure the current and potential impact of our climate-related risks and 
opportunities, including greenhouse gas (GHG) emissions and business specific metrics. Our metrics are laid out across  
the seven cross-industry metric categories defined by the TCFD.

In 2021, we established our GHG reduction target to reduce our scope 1 and scope 2 emissions by 46% by 2030 and  
in the longer term we are committed to reaching net zero by 2040. The GHG emissions, capital deployment and 
remuneration metrics are used to measure our progress to net zero. Pages 50 to 51 sets out the actions being taken  
across the Group to reduce emissions. We measure the number of new energy vehicles (NEVs) sold to monitor the  
impact of misalignment risk and misalignment opportunity. 

During the year the GET assessed the appropriateness of using an internal carbon price within the business. This analysis  
is still being reviewed and a further update will be given next year. 

Key metrics used to measure progress

Metric category

Status

Metric 

2023 actual Objective

GHG emissions

Physical risk

Capital deployment

Remuneration

Transition risk

Opportunities

Scope 1 and 2 
emissions (tCO2e)
% of sites at 100% 
renewable electricity

Energy intensity by 
revenue (tCO2e/£m)

46,594

32%

3.7

To track the reduction in our emissions, 
improvements in our energy efficiency and 
generation of our own renewable power.

We do not have physical risk metric in place

% of capex towards 
climate initiatives

6.6%

Scope 1 and 2 
emissions (tCO2e)
% of NEV sold

% of NEV sold

46,594

22.26%

22.26%

To demonstrate the level of investment we are 
committing towards climate to achieve our 
strategy

Incentivising leadership to deliver emissions 
reductions. Included in the short-term incentives

-% of NEV sold

-% of NEV sold

Internal carbon pricing 

We do not have an internal carbon pricing in place

Key 

  Metric in place 

  No metric in place 

All data is market-based.

Greenhouse gas (GHG) emissions
Direct GHG emissions are from our operations through combustion of fuels (scope 1). We also purchase energy from the 
grid (Scope 2) and have indirect GHG emissions throughout the value chain mainly because of our purchase of goods, 
consumer use of vehicles, and transportation, which together make up more than 95% of our total scope 3 emissions.  
We are acting across all three scopes and working closely with our partners to reduce GHG emissions for our business,  
our customers, and our value chain. We report our greenhouse gas emissions according to the Greenhouse Gas Protocol, 
published by the World Business Council for Sustainable Development, and the World Resources Institute. Please see page 
53 for our Streamline Energy and Carbon Emission reporting (SECR). 

SCOPE 1 AND 2 EMISSIONS (tCO2e)
The target is to reduce scope 1 and scope 2 emissions by 46% by 2030. The 2019 baseline has been adjusted in line with 
Inchcape policy derived from GHG Protocol Corporate Standard ‘Tracking Emission Over time’ for a) structural changes  
in the business including M&A and divestitures, and b) amendments for data gaps above the significance threshold. 

Emissions reductions have been driven by the switch to renewable energy tariffs, reduced electricity consumption  
and lower emission factors driving decreases in the Americas and APAC, and reductions in refrigerant emissions due  
to management schemes put in place in Australia and Belgium.

67,926 

49,908

46,594

43,163 

36,680

2019

2021

2022

2023

Target

tCO2e (market-based)

52 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

SCOPE 3 FOOTPRINT
We have calculated the Group’s scope 3 emissions profile 
for the 2019 baseline, the vast majority of which are directly 
related to our mobility company partners activities and 
account for 99.97% of our total emissions footprint at  
a total of 18.7m tCO2e. The Group’s 2023 scope 3 emissions 
is 15.2m tCO2e, which includes all scope 3 categories 
except for: upstream leased assets, downstream 
transportation and distribution, processing of sold  
products, and franchises.

 
 
 
 
 
 
STREAMLINED ENERGY AND CARBON REPORTING REGULATIONS (SECR)
We collect data for all material emissions for which we deem ourselves to be responsible and look for ways in which to 
minimise our footprint. Data is collected for two key performance indicators: scope 1 – our use of gas and fuel in vehicles  
we own and scope 2 – our global energy usage. The below does not include scope 3 intensity ratios or emissions data.

Data collection and reporting period
Data has been collected for all markets from 1 January 2023 to 31 December 2023. The level at which we report is by 
business unit for each market. This covers our retail operations, distribution operations and business service operations, 
which fall within our operational control boundary.

Intensity ratio
The Group’s intensity ratio compares emissions data by dividing total tonnes of CO2e by revenue, an appropriate financial 
indicator. This allows for a fair comparison over time of CO2e emissions given the growth trajectory envisaged for the Group 
and cyclical variations in business activity. As required under the SECR regulations the following information relates to the 
energy consumed in our operations. The list of United Kingdom entities is given on page 219.

Total Energy Consumption (kWh)

Scope 1 (tCO2e)

Stationary Combustion (tCO2e)

Vehicle Fuel Combustion (tCO2e)

Fugitive Emissions (tCO2e)

Scope 2 (Location-based, tCO2e)

Scope 2 (Market-based, tCO2e)

Total scope 1 & 2 (Location-based, tCO2e)

Scope 1 & 2 emissions intensity ratio (Location-based, tCO2e/£m)

Total scope 1 & 2 (Market-based, tCO2e)

Scope 1 & 2 emissions intensity ratio (Market-based, tCO2e/£m)

Revenue (£m)

Methodologies used in calculation of disclosures

2023

2022

UK & Offshore

Global

UK & Offshore

Global

32,392,786 199,320,469

31,174,666 139,657,792

3,598

2,117

1,278

203

3,088

5

6,686

6.3

3,603

3.4

1,065

27,066

9,663

15,733

1,671

32,581

19,528

59,647

4.8

46,594

3.7

12,498

3,617

1,702

1,698

216

2,886

8

6,503

3.2

3,624

1.8

2,029

27,298

9,403

15,895

2,000

33,205

22,610

60,503

7.5

49,908

6.2

8,112

GHG Protocol Corporate Accounting and Reporting Standard
GHG Protocol Corporate Value Chain Accounting and Reporting Standard
GHG Protocol Scope 2 Guidance

Emissions data previously published in the 2022 Annual Report and Accounts has been restated. This is because the prior 
year has been adjusted for structural changes in the business and amendments for data gaps. 

Carbon efficiency measures
The Group’s Controllable Emissions management team developed its strategic programmes to reduce carbon emissions, 
focusing on four key areas: energy efficiency, onsite renewable energy generation, electrification, and renewable 
electricity purchasing. Our markets are implementing the programmes to identify opportunities to reduce our carbon 
emissions. Carbon efficiency measures introduced in 2023 included:

•  Energy audits undertaken in Australia, Ethiopia, Guam, and Singapore, identifying opportunities to reduce energy 

consumption and carbon emissions;

•  Automatic metering and monitoring installed in the United Kingdom, saving an average 10% energy consumption  

across sites;

•  Installing solar panels in 11 countries across all regions. When operating for the full year, the panels installed in 2023  

are forecasted to avoid over 2,000 tCO₂e per year;

•  Increasing our share of hybrid and electric vehicles in Bulgaria, Estonia, Hong Kong, Philippines, and Singapore; and
•  Expanding the number of green electricity contracts in Bulgaria, Estonia, Finland, Latvia, Lithuania, Poland, Romania,  

and Uruguay. 

In 2024, focus will be on implementing opportunities that the four strategic programmes identify, such as further rolling  
out of automatic metering solutions, LED lighting, building controls, increasing the number of hybrids and electric vehicles  
in our company car fleets, and considering a green roof for new United Kingdom sites to increase biodiversity net gain.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

53

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
NON-FINANCIAL & SUSTAINABILITY INFORMATION STATEMENT

NON-FINANCIAL & SUSTAINABILITY 
INFORMATION STATEMENT

ENVIRONMENTAL  
MATTERS

COLLEAGUES

HUMAN RIGHTS

Environmental matters are considered 
as part of the Planet pillar of the 
‘Driving What Matters’ plan, including: 

•  our health, safety & environment 

(HSE) framework, which is designed 
to ensure colleagues comply with 
relevant environmental legislation;
•  the Group has set science based 

targets for scope 1 and 2 emissions. 
Each region has developed its own 
action plans in order to achieve 
these targets; and

•  energy efficiency plans are also 

implemented at local level.

The Planet Charter is set out on 
page 39 and manages climate-
related issues, carbon performance 
metrics, and responsible resource use. 
Our framework and policies are 
designed to help pursue activities  
that influence us and our suppliers  
to reduce their carbon footprints.

The Group’s first standalone 
Sustainability Report will be published 
in 2024 and will be available at  
www.inchcape.com.

We aim to ensure we have a safe 
operating environment with an 
inclusive and diverse culture and  
the best talent and skills for our  
future success, including:

We embrace, support, and respect 
the human rights of everyone we work 
with and we comply with appropriate 
human rights legislation in the countries 
in which we operate, including:

•  our Inclusion & Diversity (I&D) 

•  employment policies are 

framework, which demonstrates our 
commitment to helping address the 
barriers preventing full participation 
for marginalised groups;
•  our HSE framework, which is 

designed to protect the health  
and safety of colleagues;
•  our Code of Conduct, which 

provides guidance on the ethical 
behaviour we expect from all 
colleagues; and

•  our Whistleblowing Policy, which 
provides guidance to colleagues 
on how to raise concerns without 
fear of reprisal.

The People Charter is stated on 
page 35 focusing on HSE, training, 
culture, reward, and Inclusion & 
Diversity. All colleague related policies 
were reviewed and updated where 
necessary during 2023.

implemented at local level and  
are designed to protect 
colleagues’ human rights; and
•  our Modern Slavery Statement 
describes the actions taken in 
respect of our supply chain.

Our policies set out our commitment 
to human rights and the steps taken 
to assess the risk of slavery. 

Modern slavery training has been 
rolled out to colleagues whose roles 
and remit require additional focus  
in this area reinforcing an ethical 
business culture.

Our Modern Slavery Statement is 
available at www.inchcape.com.

Primary Principal Risks
EV transition; Business interruption 
(pandemic, natural hazards).

Primary Principal Risks
People: engagement and retention; 
HSE; People: future skills.

Primary Principal Risks
Political risks; Legal,  
regulatory compliance.

Associated Policies
Code of Conduct; Travel Policy.

Associated Policies
Code of Conduct; Global Anti-
Discrimination Policy; Global Inclusion 
& Diversity Policy; Speak Up Policy.

Associated Policies
Code of Conduct; Modern  
Slavery Statement

54 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Non-financial information 

People

Practices

Places

Planet

Where to find more information

Responsible Business 
– page 35

Responsible Business 
– page 38

Responsible Business 
– page 37

Responsible Business 
– page 39

CSR Committee Report 
– pages 90 to 91

Risk management 
– pages 56 to 64

Directors’ Report 
– pages 115 to 118

Audit Committee Report 
– pages 82 to 89

TCFD 
– pages 40 to 53

Risk management 
– pages 56 to 64

Directors’ Report 
– pages 115 to 118

The non-financial reporting requirements contained in sections 414CA and 414CB of the Companies Act 2006 are addressed in this section and by means of cross 
reference. The Group’s business model is given on pages 4 to 7. The Group’s KPIs are stated on pages 24 to 25. Principal risks are given on pages 57 to 61.

COMMUNITIES AND 
SOCIAL MATTERS

ANTI-BRIBERY AND  
ANTI-CORRUPTION

Social matters cover a vast range of 
potential issues including Responsible 
Business related policies. Our policies 
set out our commitment to high social 
standards and the requirements for 
our supply chain. We have in place 
the following Group-wide policies:

•  Tax strategy;
•  Data protection/data privacy;
•  Competition/anti-trust;
•  Privacy policy; and
•  Conflicts of interest policy.

The Group’s tax strategy is available 
at www.inchcape.com.

We do not have a global policy 
covering community matters as any 
initiatives are championed at local 
level. Social matters form part  
of the Places pillar of our ‘Driving 
What Matters’ plan. 

Our Places Charter is set out on 
page 37 outlining sustainable 
procurement, responsible  
approach to tax, and supporting 
vulnerable customers.

It is important that the Group operates 
to high ethical standards and 
complies with all applicable laws. 
Colleagues and supply chain partners 
are made aware of the Group’s 
strategy and how their behaviours 
affect delivery and they are expected 
to work in line with the Group’s values.

To support this the Group has in place 
the following policy statements which 
detail the expected conduct of our 
colleagues and supply chain:

•  Anti-bribery and corruption; and
•  Anti-money laundering.

The policy statements are available 
at www.inchcape.com and set out 
the risk assessment, procedures, 
due diligence, communications, 
and monitoring involved from any 
instances of bribery, corruption, or 
fraud being reported. The findings 
of any investigations are then 
reported to the Audit Committee.

Primary Principal Risks
Macro-economic conditions;  
Margin pressure.

Primary Principal Risks
Legal, regulatory compliance;  
Loss of distribution contract.

Associated Policies
Anti-Trust Policy; Conflict of Interest 
Policy; Data Privacy Policy; 
Procurement Policy; Tax Policy.

Associated Policies
Anti-Bribery & Corruption Policy; 
Anti-Money Laundering & Counter 
Terrorist Financing Policy; Gifts and 
Entertainment Policy.

CLIMATE-RELATED 
DISCLOSURES
The climate-related financial 
disclosures comply with the 
Companies (Strategic Report) 
(Climate-related Financial Disclosure) 
Regulations 2022: 

   The governance 
arrangements in relation  
to assessing and managing 
risks and opportunities 
– pages 41 to 42; 

   How risks and opportunities 
are identified, assessed, and 
managed – pages 44 to 45; 

   How processes for identifying, 
assessing, and managing 
risks are integrated into the 
overall risk management 
process – pages 44 to 45; 

   The principal risks and 
opportunities arising in 
connection with operations, 
and the time periods by 
reference to which those  
risks and opportunities are 
assessed – pages 48 to 49;

   The actual and potential 
impacts of the principal risks 
and opportunities on the 
business model and strategy 
– pages 48 to 49;

   An analysis of the resilience 
of the business model and 
strategy, taking into 
consideration different 
scenarios – page 46;

   The targets used to  
manage risks and to realise 
opportunities and of 
performance against those 
targets – page 52; and

   The KPIs used to assess 
progress against targets used 
to manage risks and realise 
opportunities and of the 
calculations on which those 
KPIs are based – page 52.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

55

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
RISK MANAGEMENT

STEERING A COURSE  
THROUGH VOLATILE TIMES

Well-managed risk-taking lies at the heart of our ambition to be the undisputed number  
one distribution partner for automotive manufacturers, the employer of choice for current  
and future colleagues, and the stock of choice for our investors. 

There are many market forces which underlie and drive our 
risk profile. Geopolitical tensions have led to cost inflation, 
suppressed economic growth, and the increased cost  
of cash as central banks curb inflation. New mobility 
company partners are challenging existing players with 
new electric vehicle products. A changing climate and our 
response to it presents transition and physical risks that give 
rise to a range of risks and opportunities for our business. 
The extent and severity of risks will vary depending on the 
actions taken at an international level. A Group-wide 
business continuity strategy has been designed to address 
these risks should they eventuate. We set out in this report 
how our risk profile is changing and how we are responding.

We respond to these challenges through delivery of our 
Accelerate strategy and maintaining a resilient business. 
We remained focused on our transformation agenda 
and managing the associated risks while continuing 
to successfully integrate significant investments – our 
most important to date being the acquisition of Derco. 
The combination of our two businesses is bringing both 
opportunity and risk. The exposure to operational risk in 
particular is augmented during integration: health and 
safety, financial reporting, and fraud risks among them. 
We have closely monitored these and other risks, including 
risks to the achievement of expected synergies during  
the transition. This will continue into 2024 and beyond.

Through 2024, we expect to see margin pressures increase 
as vehicle supply normalises, demand softens, and our 
mobility company partners are increasingly challenged  
to seek the lowest cost route to market. Historically high 
levels of interest rates across our markets are softening 
demand and increasing the cost of cash. Cost inflation 
may remain for a period through 2024 increasing the risk  
of supply chain disruption, macro-economic conditions, 
and margin pressure. 

The transition to electric vehicles (EVs) is underway and  
we are navigating this change, which presents us with 
considerable opportunity as well as downside risk. Most 
important is the need to align with mobility company 
partners who themselves have accurately aligned their 
product offering to market demand. If our mobility partners 
cannot produce at scale when EV-demand accelerates, 
we may lose market share. Equally, we will grow market 
share where alignment is strong. Due to a reduced number 
of moving parts in battery EVs (BEV) compared to ICE 
vehicles, the Group could experience a reduction in 
revenue generated from existing aftersales services. This 
can be offset by the generation of new revenue streams 
and from new aftersales products and services. 

People, technology, and operational excellence underpin 
our future success and we continue to progress our 
multi-year health, safety & environment (HSE), and 
cybersecurity improvement programmes. Although we 
have made significant progress to equip ourselves with over 
1,000 digital specialists, we continue to plan for our future 
workforce needs, to ensure we have the digital, change, 
and EV skills we need. Our business operations are exposed 
to risks which cannot be fully prevented – including the 
recent pandemic and other natural perils such as 
earthquakes and flooding. We are upgrading existing 
business continuity capability to respond. Derco has 
increased the concentration of property and stock in  
Latin America which is exposed to natural hazards, such as 
Chilean earthquakes and flooding in Peru. We have also 
experienced flooding at our Jaguar Land Rover site in 
Derby, United Kingdom. We are taking action to ensure 
these risks are mitigated to these increased exposures 
including reviewing and updating insurance and business 
continuity arrangements.

CLIMATE TRANSITION

Embracing the risks and opportunities presented  
by climate change
For the second year, leadership teams across our markets 
have been assessing 33 headlines categories of risk  
and opportunity. Physical risks such as flooding and 
heatwave, as well as the legal, market, and supply  
chain challenges presented by the transition to the new 
drivetrains which will characterise low-carbon mobility. 
Opportunities to connect with a new generation of 
mobility company partners, new revenue streams, and 

cost saving through energy efficiency are just some  
of the possibilities evaluated. These assessments are 
supplemented by specialist external assessments  
of physical risk exposures and market opportunities.

Regional strategy teams build this information into 
strategic planning, driving changes to existing practices. 
Risks are tracked in existing enterprise risk management 
processes to drive mitigation action and the 
strengthening of business resilience activity.

56 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Principal risks facing the Group
The Group’s principal risks, and their relation to strategy,  
are shown below. Further details on impact, likelihood,  
and trend are given on pages 58 to 61. 

Changes to principal risks in 2023
Business interruption replaced Covid-19 as a principal  
risk during the year. This risk relates to the Group’s ability  
to successfully respond to and recover from a further 
pandemic or other natural hazard (e.g. windstorm, 
flooding, earthquake, or hailstorm).

                S

R A T E G I C   &   M A R KET    

T

New mobility 
company partner 
relationships

New mobility 
solutions

R A T E G I C   &   M A R KET    

T

                S

L
A
I
C
N
A
N

I
F

&

C

I

M

OECD tax 
reform

Climate 
reporting

O

N

O

Retrenchment 
of consumer 
credit

C

E

Action to 
reduce car 
ownership

Loss of
distribution
contract

Derco 
integration

Acquisition 
funding

Strategy 
delivery & 
transformation

New market
entrants:   
business models    
or technology      

Carbon 
taxes

EV transition

Acquisition 
ROI

A C C E L E R A T E

Cyber
security
incident

Loss of

Loss of
technology
systems 
(non-cyber)

(non-cyber)

technology

systems 

Foreign 
exchange

Financial 
reporting, 
fraud

Macro-
economic 
conditions

Margin 
pressure

Supply 
chain 
disruption

Legal, 
regulatory 
compliance

EV battery 
supply

O

P

E

R

Vehicle 
assembly

Political 
risks

Business 
interruption 
(pandemic, 
natural 
hazards)

A

TIO

NS                             

HSE: health, 
safety, or 
environmental 
incident

People:
People:
engagement 
engagement 
and retention
and retention

People: 
People: 
future 
future 
skills
skills

Climate 
activism

AI impact 
on workforce 
planning

Inclusion 
& Diversity

E

L

P

O

E

P

AI adoption 
rates

Semi-
conductor 
supply

T

E

C

H

N
O
L
O
G
Y

L

A

I

C

N

A

N

I

F

&

C

I

M

O

N

O

C

E

T

E

C

H

N

O

L

O

G

Y

Key

  Tier 1 risk

  Tier 2 risk

  Emerging risk

 Climate-related

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

57

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
RISK MANAGEMENT  
CONTINUED

PRINCIPAL RISKS

PRINCIPAL RISKS (TIER 1)
Of the principal risks assessed, the Tier 1 risks have the highest relative impact or likelihood scores and are assessed as the 
most significant ‘net’ risks, after mitigation has been applied. Risks are rated by impact (minimal, minor, moderate, major,  
or critical) and by likelihood (rare, unlikely, possible, likely, or almost certain). Impact is estimated in terms of financial, HSE, 
reputational, operational, and strategic criteria. Data is used to inform assessments where available, which are largely 
qualitative, drawing on the insight and experience of leadership teams across the business.

A) CYBERSECURITY 
INCIDENT

B) EV TRANSITION 

C) MARGIN PRESSURE 

Development of new technology 
platforms and digital capabilities form 
an integral part of our Accelerate 
strategy. These initiatives continue to  
be delivered at pace and benefits are 
already being realised by the business. 
However, geopolitical tensions and the 
continued digitalisation of our business 
also increases the likelihood of cyber 
attacks, which, if successful, could  
result in confidential data being 
compromised, significant business 
disruption, reputational damage,  
and/or financial loss.

Mitigating actions
•  a multi-year security improvement 

programme underway as an integral 
component of the Accelerate 
strategy; and

•  existing cybersecurity measures, 

including policies and controls, asset 
management, risk assessment, access 
control, protective technologies, and 
disaster recovery plans. 

Strategic impact
DE, M&A, VLS

The transition from the internal 
combustion engine (ICE) to new power 
trains, such as BEVs, is underway. This 
transition introduces the risk of lost 
market share if the Group and its 
mobility company partners fail to align 
product supply to the market uptake of 
EVs. Some mobility company partners 
may be unable to produce EVs at scale, 
which could lead to periods of stagnant 
sales growth. 

Mitigating actions
We address these changes through:

•  monitoring of emerging EV-related 

legislation in each market;

•  market-level risk assessment of  
EV infrastructure, legislative  
plans, mobility company partner,  
and competitive capability;

•  close liaison with mobility company 

partners to understand their ambitions 
and feedback on the EV readiness  
of individual markets, and to ensure 
optimal EV allocation;

•  brand diversification – contracts  
with new mobility partners; and
•  operational changes to marketing, 

pricing, customer service, and vehicle 
technician training.

Strategic impact
DE, VLS

The transition to new power trains,  
such as BEVs, has introduced new 
competitors for our mobility company 
partners and has increased their 
research, development, and production 
costs. Achieving the lowest cost route  
to market is one tool to offset these 
challenges and will increase the 
pressure on margins for all distributors, 
including Inchcape. This risk is closely 
linked to, and exacerbated by, the 
macro-economic conditions risk.

Mitigating actions
The Group’s Accelerate strategy  
is designed to address this risk in  
three ways through:

•  a compelling offering to our mobility 

partners, known as Distribution 
Excellence, by transforming the  
route to market via the development  
of a consistent, technologically 
advanced, low-cost, low-carbon 
distribution and retail offering;
•  Vehicle Lifecycle Services (VLS) 

– enabling the Group to capture  
new sources of value throughout  
the vehicle and customer lifetime,  
as well as exploring new EV-related 
profit pools; and

•  expanded M&A, enabling our  

growth into new, margin-accretive 
markets and with potentially new 
mobility company partners.

Strategic impact
DE, VLS

Risk level with current mitigation

Risk level with current mitigation

Risk level with current mitigation

Impact: 
Major

Likelihood: 
Likely

Trend:

Impact: 
Major

Likelihood: 
Likely

Trend:

Impact: 
Major

Likelihood: 
Likely

Trend:

58 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

R A T E G I C   &   M A R KET    

T

                S

EV transition

Macro-
economic 
conditions

Margin 
pressure

A C C E L E R A T E

Cyber

Political 
risks

HSE: health, 
safety, or 
environmental 
incident

T

E

C

H

N
O
L
O
G
Y

L
A
I
C
N
A
N

I
F

&

C

I

M

O

N

O

C

E

O

P

E

R

A

TIO

NS                             

E

L

P

O

E

P

Key

Trend

  STABLE

  DECREASING

  INCREASING

Strategic Impact

Distribution Excellence
DE  
M&A  Mergers & Acquisitions
VLS 

Vehicle Lifecycle Services 

D) MACRO-ECONOMIC 
CONDITIONS

E) HSE: HEALTH, SAFETY, 
OR ENVIRONMENTAL 
INCIDENT  

F) POLITICAL RISK

Failure to react quickly to changing 
macro-economic conditions and 
financial volatility could erode 
consumer confidence and adversely 
impact financial performance. 
Historically high interest rates increase 
the cost of cash and might make 
financing for new cars less affordable 
and dampen sales growth.

Geopolitical tensions have driven high 
inflation and high interest rates which 
increase our operating costs and have 
slowed demand in some markets.

Mitigating actions
We address these changes through:

•  management and monitoring  

of cost base;

•  financial budgeting and forecasting;
•  cash flow and margin management;
•  reviews of potential cost base 

efficiencies; and

•  maintaining and increasing our 

geographic diversification as well  
as our diversified mobility company 
partner portfolio (origin, segments, 
positioning and more) to offset 
downturns in any particular market.

Strategic impact
DE, VLS

The operation of vehicles, machinery, 
and other manual activities across all  
of our operations worldwide exposes our 
colleagues, customers, and the public 
to risks of serious injury or fatality. The  
use, and disposal, of harmful substances  
and chemicals poses a risk to the 
environment. These risks are exacerbated 
by the introduction of new technologies, 
such as BEVs, and as we bring new 
businesses and contracts into the 
Inchcape group. The pressures of 
remote working, transformation projects, 
and organisational restructuring impact 
the mental and physical wellbeing  
of our colleagues.

Mitigating actions
•  introduction of a dedicated safety risk 
management programme for BEVs;

•  ongoing implementation of HSE 
programmes, including mental  
health support;

•  monitoring the progress of that 

implementation;

•  roll-out of executive due diligence 

programme;

•  mandatory annual HSE training;
•  regular review of performance by the 
Board and Group Executive Team; 
and

•  evaluation and remediation of risks 

related to EVs underway.

Strategic impact
DE, VLS

The Group operates in markets where 
there may be greater volatility in the 
political, economic, and social 
environment (ESG), for example in, and 
adjacent, to: Ethiopia, Hong Kong, and 
Latin America. This may threaten the 
safety of our colleagues and property 
and disrupt business operations. 40 
countries representing 41% of the world’s 
population will be holding elections  
in 2024, including India and the United 
States, as well as markets where 
Inchcape operates, such as Belgium, 
Indonesia, and the United Kingdom,  
or neighbouring Inchcape markets (e.g. 
Mexico, South Sudan, and Venezuela). 
This may indirectly increase the risk of 
social unrest as new political parties 
reset relationships with neighbouring 
countries.

Mitigating actions
•  close monitoring of political situation 

in higher-risk markets;

•  business continuity planning and 
insurance in selected countries;

•  collaboration with mobility company 
partners on stock allocation flexibility; 
and

•  expansion of digital trading 

capabilities.

Strategic impact
DE, VLS

Risk level with current mitigation

Risk level with current mitigation

Risk level with current mitigation

Impact: 
Moderate

Likelihood: 
Almost 
certain

Trend:

Impact: 
Major

Likelihood: 
Likely

Trend:

Impact: 
Major

Likelihood: 
Likely

Trend:

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

59

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RISK MANAGEMENT
CONTINUED

OTHER PRINCIPAL RISKS (TIER 2)

The Tier 2 risks are listed in alphabetical order 
ratings after current mitigation. Rating scales 
are the same as those applied to Tier 1 risks.

L
A
I
C
N
A
N

I
F

&

C

I

M

O

N

O

C

E

Key
Impact

Likelihood

Trend

Strategic Impact

MINOR

RARE

MODERATE

UNLIKELY

  STABLE

MAJOR

POSSIBLE

  DECREASING

Distribution Excellence
DE  
M&A  Mergers & Acquisitions
VLS 

Vehicle Lifecycle Services 

  INCREASING

R A T E G I C   &   M A R KET    

T

                S

Loss of
distribution
contract

Derco 
integration

New market
entrants:   
business models    
or technology      

Strategy 
delivery & 
transformation

Acquisition 
ROI

Foreign 
exchange

Financial 
reporting, 
fraud

A C C E L E R A T E

Loss of
technology
systems 
(non-cyber)

T

E

C

H

N
O
L
O
G
Y

Supply 
chain 
disruption

Legal, 
regulatory 
compliance

People:
engagement 
and retention

Business 
interruption 
(pandemic, 
natural 
hazards)

People: 
future 
skills

O

L
A
I
C
N
A
N

I
F

&

C

I

M

O

N

O

C

E

R A T E G I C   &   M A R KET    

T

                S

T

E

C

H

N

O

L

O

G

Y

P

E

R

A

TIO

NS                             

E

L

P

O

E

P

M&A

DE, 
M&A,
VLS 

M&A

Risk title

Acquisition 
return on 
investment 
(ROI)

MODERATE
POSSIBLE

Business 
interruption 
(pandemic, 
natural 
hazards) 

MODERATE
POSSIBLE

Derco 
integration

MODERATE
UNLIKELY

Strategic 
impact Description and impact

Trend

Key mitigating actions

Inorganic growth continues to underpin the 
significant role in growing the Group’s profit 
before tax. As we continue to accelerate M&A 
activity, we recognise the risk of failure to optimise 
value creation and ROI targets through effective 
integration of new acquisitions into the Group.

A significant interruption to our business due to 
external events, a global health emergency, or 
other natural hazard could restrict access to our 
sites, negatively affect our operations and brands, 
or pose a threat to the safety of our colleagues; 
any of which could have a negative impact on 
our commercial and financial performance.

•   Pipeline of opportunities
•   Experienced M&A teams at Group and  

regional levels
•   M&A playbook
•   Integration playbook
•   Post-merger reviews and audits
•   Board review of larger transactions
•   Monitoring of risks and issues post-completion

•   Financial headroom and balance sheet strength
•   Technology response and disaster recovery plans
•   Operational resilience framework (in progress), 

NEW

including business continuity plans and  
lessons learned

We may experience unforeseen difficulties in 
integrating Derco and the Group may not realise, 
or it might take the longer than expected to 
realise, the benefits and synergies of the deal.

NEW

•   Supply chain management
•   Property risk assessments and loss control measures 
•   Insurance

•  Due diligence/integration strategy – two year plan
•  Post-integration specialist advisor project 
management support continuing into H2

•  Integration Committee
•  Mobility company partner engagement strategy
•  HSE Derco site audit
•  Internal controls integration

•   Group Code of Conduct and relevant training
•   Established financial control framework
•   Monthly monitoring of control performance
•   Change management and staff retention 

arrangements to enable a smooth transition

•   Internal Audit assurance reviews
•   Group and regional controls oversight
•  Integration of financial controls into new businesses, 
with training, support, and hyper-care assurance

•   Treasury policy and hedging strategies
•   Central treasury function and regional treasury 

centres (in relevant regions)

•   Monthly monitoring of foreign exchange impacts 

and hedging positions

•   Group-wide Code of Conduct, with  

associated training

•   Updated Group policy framework, supported  

by market-level policies and procedures
•   Nominated legal representative and/or  

retained counsel in major markets to monitor  
existing and emerging legislation

•   Online training for specific regulations
•  Arrangements in place to comply with FCA 
requirements with regards to responding to 
complaints from customers pending the outcome of 
its investigation and to comply with all requests for 
information that may arise as a result of the review.

Financial 
reporting, fraud

MODERATE
UNLIKELY

DE, 
M&A,
VLS

The Group may be subjected to the risk of 
inaccurate or delayed financial reporting 
or fraud. These risks may be increased as 
we integrate new acquisitions or transform 
established ways of working.

DE, 
M&A,
VLS

DE, 
M&A,
VLS

Foreign 
exchange

MODERATE
UNLIKELY

Legal, 
regulatory 
compliance

MODERATE
POSSIBLE

The Group operates a geographically diverse 
structure with transactions occurring in multiple 
currencies, therefore the Group is exposed to  
the risk of adverse currency fluctuations which 
can impact financial results and asset values.

The Group must comply with a diverse range of 
laws and regulations in the markets in which it 
operates, including those relating to anti-bribery 
and corruption, data protection, competition, 
anti-money laundering, and the distribution  
and sale of Finance and Insurance. In that 
context we note the FCA investigation into certain 
historical finance commission arrangements 
and the risks associated with the outcome of 
that investigation. The Group must also meet the 
terms of its distribution and retail contracts and 
contractual risks assumed during acquisitions.

60 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic 
impact Description and impact

Trend

Key mitigating actions

DE

The Group has individual distribution contracts, 
several of which have been in place for many 
years. The loss of such contracts would have a 
significant impact on revenue and profit, as well 
as future growth opportunities. The cancellation 
of a number of smaller contracts at the same  
time could have a similar impact.

DE, 
M&A,
VLS

There is a risk that we do not have timely or 
reliable access to business-critical information 
or information systems. This could be due to 
issues such as systems outages, software glitches, 
hardware failure, system complexity, and 
capacity or ineffective change management.

DE

There is a risk that new or existing competitors may 
enter our markets with new business models and/
or new technology which could result in a decline 
in revenue or a gradual reduction of margins.

Risk title

Loss of 
distribution 
contract

MAJOR
RARE

Loss of 
technology 
systems (non-
cyber)

MODERATE
UNLIKELY

New market 
entrants: 
business 
models or 
technology

MINOR
POSSIBLE

People: 
engagement 
and retention

DE, 
M&A,
VLS

MODERATE
POSSIBLE

Relatively low-levels of unemployment, 
post-Covid-19 growth and the pressures  
and pace of business transformation expose 
Inchcape to the loss of talented colleagues  
and teams.

People:  
future skills

MODERATE
POSSIBLE

DE, 
M&A,
VLS

Appropriate skills and knowledge required to 
deliver on objectives. This risk may become 
more significant as we venture into new parts of 
the value chain; new ways of working become 
increasingly dependent on people with 
business-critical skill sets which are in demand 
and may become harder to recruit and retain.

Strategy 
delivery and 
transformation

DE,
M&A,  
VLS

MODERATE
POSSIBLE

Supply chain 
disruption

DE

MINOR
POSSIBLE

Success of the Group’s strategic transformation 
priorities are dependent on the delivery of 
a number of key enabling programmes.
There is a risk that we lack the capacity and 
risk mitigation to deliver on these key enabling 
programmes on time, with quality, within 
budget while realising the expected benefits. 

The risk of interruption to the normal supply of 
vehicles and parts to our Distribution or Retail 
businesses has reduced significantly as supply 
chains return to normal post-Covid-19 and 
demand softens.

The Group’s Accelerate strategy is designed  
to mitigate this risk in the following ways:
•   through a compelling offering to our mobility 
partners known as Distribution Excellence;

•   through VLS which enables us to capture more 
value from the vehicle lifecycle while reducing 
dependency on specific contracts; and
•   maintaining and increasing (through M&A)  
our geographic diversification as well as our 
diversified mobility company partner portfolio 
(origin, segments, and positioning).

•   Consolidation of existing systems into Software as  

a Service with availability service level agreements

•   Cloud-hosting, physical and technical security  

in place with active system monitoring
•   Incident management, disaster recovery  

and continuity plans

•   Back-up and restoration procedures in place
•   IT general controls in place and audited
•  Crisis management training and  

simulations undertaken

•   Existing value proposition: digitalisation  
and enhanced omni-channel offering

•   Monitoring of competitor activity
•   Brand profile and service levels
•   Diversification of brand relationships, geographies, 

and revenue streams

•   Colleague experience surveys followed by analysis 
and action planning at senior management level
•  Colleague wellbeing frameworks, programmes,  

and support

•  Global leadership and enhanced career 

development programmes and talent reviews

•   Reformed change management and  

retention initiatives

•   Pay and reward reviews and benchmarking

•  Strategic resource planning
•  Future skillsets defined; current gaps identified
•  Specialist recruitment agencies used
•  Reward and compensation packages
•  Recruitment targets
•  Established key skill sets
•  Recruitment procedures
•  Company profile and branding
•  Development programmes, e.g. digital academy, 
digital literacy programmes, internal moves, and 
project opportunities
•  Digital Delivery Centres

•   Oversight by the Group’s Transformation  

Committee, supported by Portfolio Management 
tool to track status

•   Ongoing reviews and reprioritisation of  

initiatives and resourcing to ensure focus  
on strategic imperatives
•   Risk and issue management

•   Sales and operation planning (S&OP) procedures
•   Inventory management and planning processes
•   Close management and monitoring of margins
•   Portfolio management and close liaison with  

our mobility company partners

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

61

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
RISK MANAGEMENT
CONTINUED

EMERGING RISKS 

Emerging risks are those uncertain events which timing, 
impact, or probability are difficult to quantify. We identify 
emerging risks in various ways: through the strategic 
replanning process; external publication analysis (including 
peer reviews and mobility company partner risk 
disclosures); review of risk studies and publications; the 
regular cadence of risk committees and Board meetings; 
and risk-related discussions and analysis. Through regular 
consideration and monitoring of these emerging risks early 
on, we can effectively respond to potential threats by 
preparing contingency plans, implementing mitigants, or 
adjusting our operations and Group strategy as required.

R A T E G I C   &   M A R KET    

T

New mobility 
company partner 
relationships

New mobility 
solutions

                S

Action to 
reduce car 
ownership

Acquisition 
funding

Carbon 
taxes

L
A
I
C
N
A
N

I
F

&

C

I

M

OECD tax 
reform

Climate 
reporting

A C C E L E R A T E

O

N

O

Retrenchment 
of consumer 
credit

C

E

EV battery 
supply

O

P

E

R

Vehicle 
assembly

Climate 
activism

A

TIO

NS                             

AI adoption 
rates

Semi-
conductor 
supply

T

E

C

H

N
O
L
O
G
Y

AI impact 
on workforce 
planning

Inclusion 
& Diversity

E

L

P

O

E

P

•  A changing climate brings a range of emerging risks, 
including the potential for higher carbon taxes and 
levies, government action to reduce car ownership,  
a shortage of raw materials to maintain battery supply, 
and increased climate-related reporting and activism. 
Global trends in our marketplace are creating new 
mobility solutions and the growth of new mobility partners.

•  A rapid growth of M&A opportunities may challenge  
our ability to fund investment in all opportunities.  
A prolonged economic downturn may also restrict  
the availability of consumer credit.

•  Emerging technology-related risks include the potential 

for geopolitical risks to disrupt the supply of 
semiconductors to the auto industry and the impacts  
of the rapid adoption of artificial intelligence (AI). 
Consumer expectations regarding AI capability are 
rapidly increasing; and the rapid adoption of AI will 
disrupt existing workforce arrangements and plans.
•  We continuously seek greater inclusion and diversity 
across our businesses worldwide, which we see as  
a source of competitive advantage. Failure to drive  
these programmes of work successfully would result  
in an erosion of that benefit. 

•  Although a non-material source of Group revenue, 
vehicle assembly may increase the Group’s public  
and product liability exposures. 

62 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

APPROACH TO RISK MANAGEMENT  
AND INTERNAL CONTROL 

Effective risk management is essential to executing our 
Accelerate strategy and achieving sustainable shareholder 
value. We believe that effective risk management starts 
with the right conversations to drive better business 
decisions. Our primary focus is to identify and embed 
mitigating actions for significant risks that could affect  
our current or future performance, and/or our reputation. 
Our risk management efforts aim to be holistic and 
integrated, bringing together risk management, internal 
controls, and Responsible Business, ensuring that our 
activities across this agenda focus on the risks that  
could have the greatest impact. 

Inchcape deploys three lines of defence to manage risk 
which is overseen by the Board and its Committees. 
Accountability for managing risk is, however, fully 
embedded across our business. Each region and function 
undertake quarterly risk assessments, establishes mitigation 
plans, and monitors risk on a continual basis. These risks are 
consolidated into our Group’s principal risks, emerging risks, 
and risk appetite and are reviewed by the Group Executive 
Team and Board twice per year. The Audit Committee  
at least annually review the effectiveness of the risk 
management and internal control systems.

The three lines in practice – accurate and timely 
financial reporting.
Timely and accurate financial reporting forms the 
bedrock of delivering Accelerate successfully and 
protecting shareholders’ investment. Management 
teams (line 1) implement and monitor 130 key 
financial reporting controls, designed by the 
central controls team (Line 2). The central controls 
team objectively checks management’s self-
assessment on an ongoing basis. Finally, the Group’s 
internal audit function (Line 3) periodically tests both 
the design and implementation of the controls to 
provide management with a holistic view of risk and  
control performance.

Risk management framework

B O A R D  

S

R

E

D
I
V
O
R
P

E
C
N
A
R
U

S

S

A

T

S

I

L

A

I

C

E

P

S

E

X

T

E

R

N

A

L

A

U

D

I

T

A
N
D

R
E
G
U
L
A
T
O

R
S

LINE 1
Management and CEO
Risk ownership
Reporting
Accountability

LINE 2
Risk and control teams
Support
Monitoring
Challenge

A C C E L E R A T E

LINE 3
Internal Audit
Insights
Assurance

AUDIT   C O M M I T T E E

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Board is ultimately accountable for the system of risk management and internal control, and for managing risks to be 
within acceptable levels. During 2023, the Board, Audit Committee, and Group Executive Team reviewed the following 
topics relating to the Group’s principal risks:

Q1

Q2

Q3

Q4

Board

Audit Committee

Group Executive Team

CROs quantification and scope 3; 
legal and regulatory; risk policy; 
capital structure; viability; M&A; 
and Derco integration 

Internal controls (financial 
reporting, fraud, technology 
systems risks); viability; and
Derco integration 

Strategy: macro and industry trends; 
EV and industry decarbonisation; 
Distribution Excellence; VLS; mobility 
company partners; EV transition; 
and climate change 

Cybersecurity; internal  
controls (financial reporting, 
fraud, and technology systems 
risks); and Derco integration 

EV transition (scope 1 & 2, EV strategy); 
political (high risk markets); HSE due 
diligence (M&A); principal and 
emerging risks; business continuity; 
people (leadership); VLS; and 
Distribution Excellence 

Cyber; EV transition (portfolio choices); 
people (health & wellbeing); digital 
(S&OP, and data analytics platform); 
Responsible Business; business resilience; 
VLS; Distribution Excellence; Global 
Business Services (GBS); principal and 
emerging risks; and strategy 

Half-year risk review; Derco 
integration; Responsible Business; 
and cybersecurity 

Half-year risk review; internal 
controls (financial reporting, 
fraud, and technology 
systems risks); GBS; and Derco 
integration 

Digital (enterprise resource planning, 
and digital experience platform); 
people (health & wellbeing, Inclusion 
and Diversity, and leadership); ESG; and 
financial reporting (transfer pricing)

HSE; digital; people; strategy; supply 
chain disruption; principal and 
emerging risks; and risk appetite 

Cybersecurity; internal controls 
(financial reporting, fraud, and 
technology systems risks); GBS; 
Derco integration; and risk 
management effectiveness

Cyber; AI; EV transition (materiality 
assessment, and EV procedures); 
principal and emerging risks; people 
(colleague engagement); global policy 
standards; M&A; strategy; distribution 
agreements; legal & regulatory 
compliance (Code of Conduct); and 
Responsible Business (Planet)

Risk appetite 
Risk appetite is the level of risk Inchcape is willing to accept in delivering our Accelerate strategy. It is a cornerstone of the 
Group’s approach to risk management and is determined by the Board. This definition provides direction to all areas of  
the Group on acceptable levels of risk and where further remediation is required to reduce the risk to acceptable levels. 
Acceptable levels are determined by the target risk rating for each principal risk. The Board has considered its risk appetite 
in relation to the Group’s principal risks in July and November 2023. Risks were allocated to one of three acceptable levels  
of exposure (aligned to the risk heatmap), indicating tolerable levels of risk:

RISK-SEEKING/
ACCEPTANCE 
We are prepared to (or may have 
to) accept elevated levels of risk 
in these areas.

RISK-TOLERANT
We have a moderate appetite for 
these areas of risk. We will take 
action to reduce risk levels if they 
reach elevated levels.

RISK-AVERSE
We have a low or very low level of 
tolerance for these risks. We will 
take action to keep them as low 
as reasonably practicable.

•  Cybersecurity incident
•  Macro-economic conditions
•  Political risk
•  Supply chain disruption

•  HSE incident
•  Financial reporting, fraud
•  Legal, regulatory compliance

•  Acquisition ROI 
•  Business interruption 

(pandemic, natural hazards) 

•  Derco integration
•  EV transition
•  Foreign exchange
•  Loss of distribution contract
•  Loss of technology systems 

(non-cyber)
•  Margin pressure
•  New market entrants: business 

models or technology 

•  People: engagement, retention
•  People: future skills
•  Strategy delivery and 

transformation

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

63

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
RISK MANAGEMENT
CONTINUED

VIABILITY 
STATEMENT

The Directors have assessed the viability of the Group by 
reference to the Group’s current financial position, its 
recent performance and forecasts of future performance, 
its business model (pages 2 to 7), strategy (pages 8 to 9), 
and the principal risks and mitigating factors (pages 56 to 
63). The Group’s continued viability is dependent upon the 
continuation of its relationships with mobility company 
partners. With many mobility company partner contracts 
covering three-year terms, three years is considered a key 
timeline for new car changeover in mature retail markets 
with good personal finance penetration. In addition to  
this, the number of Units in Operation up to three years old  
is also a key driver of our Aftersales business. However,  
as illustrated in the diagram below, a variety of other  
time horizons are also relevant to the management  
of the business.

The Directors have determined three years to be the most 
appropriate period for the viability assessment as they 
believe that it strikes a balance between the different  
time horizons which are used to manage the business  
and is a reasonable period for a shareholder to expect  
a distribution business to be assessed over.

Process and scenarios considered
Our financial planning process incorporates an Annual 
Operating Plan for the next financial year (2024), together 
with financial forecasts/models for the remaining years 
covered by the viability assessment. These financial 
forecasts consider the Group’s profitability, gearing, cash 
flows, and other key financial metrics over the period to 
December 2026. These metrics are subjected to sensitivity 
analysis, in which a number of the main underlying 
assumptions are adjusted and tested to consider 
alternative risk-based scenarios. Using the Group’s most 
significant risks, unlikely but realistic worse-case scenarios 
are created, and their impact projected onto the 
three-year projections. 

1 Year

Detailed financial 
forecasts

Currency hedging

Succession planning

Target setting for long-term incentive plans

Viability
(3 years)

New vehicle replacement in 
mature markets

Impairment 
modelling

Strategic planning

Financing considerations

Average remaining lease life

Investment planning

Pension obligations

64 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

5 years

These risks are: (i) loss of a material distribution contract; (ii) 
a major cyber incident; (iii) digital disruption to our markets 
and pricing; (iv) macro-economic conditions incorporating 
the impact of a reduction in inventory conditions financing; 
and (v) foreign exchange risk. These risks have been 
modelled individually and concurrently, i.e. assuming all 
five materialise during the three-year period. Modelling 
these risks tests the Group’s ability to withstand a material 
reduction in revenue (distribution contract and macro-
economic conditions); a material degradation in margins 
(digital disruption); a material reduction in performance 
(foreign exchange risk); and the impact of an unexpected 
operational expense (cyber attack).

The models assume that a portion of uncommitted 
inventory financing facilities is also withdrawn. The testing 
recognises that some mitigating actions would remain 
available to management to partially mitigate the impact 
of these risks, including reductions in operational and 
capital expenditure.

In the most severe scenario modelled, the test indicates 
that the Company would not breach the single financial 
(interest) covenant on its committed facilities. Details of the 
Company’s financing arrangements can be found in note 
22 to the financial statements on pages 179 to 180.

Longer-term prospects
The following factors are considered both in the formulation 
of the Group’s strategic plan, and in the longer-term 
assessment of the Group’s prospects:

•  the principal risks and uncertainties faced by the Group, 
as well as emerging risks as they are identified, and the 
Group’s response to these;

•  the prevailing economic climate and global economy, 

and changing customer behaviours; and

•  any opportunities through operational simplification and 

leveraging technology.

Viability statement
Based on the outcomes of the scenarios and considering 
the Group’s financial position, and principal risks, the 
Directors have a reasonable expectation that the Group 
will be able to continue in operation and meet its liabilities 
as they fall due over the period of their assessment. The 
Directors’ statement regarding the adoption of the going 
concern basis for the preparation of the financial 
statements can be found on page 118.

10 years

+

GOVERNANCE

66  Chairman’s Statement
70  Governance at a glance
72  Board of Directors
78  Nomination Committee Report
82  Audit Committee Report
90  CSR Committee Report
92  Directors’ Report on Remuneration
115  Directors’ Report

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

65

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 

CHAIRMAN’S 
STATEMENT

NIGEL STEIN
CHAIR

DEAR SHAREHOLDERS AND STAKEHOLDERS

I am pleased to present the Corporate 
Governance Report for the year ended 
31 December 2023. The next few sections 
explain how the Board and its Committees 
have discharged their duties throughout  
the year and I hope you find it informative.

As announced in December 2023, I will retire from the 
Board at the conclusion of the annual general meeting 
(AGM) in May 2024. I joined the Board as a Non-Executive 
Director in October 2015 becoming Chair in May 2018.  
As well as celebrating many successes over the years,  
as a Board we have also had to tackle some difficult  
issues, throughout being guided by Inchcape’s strong 
culture of ‘doing the right thing’ and being a truly 
responsible Company.

Inchcape has a proven and resilient business model  
and over the years the Group has developed into  
a highly focused and agile business in a strong position  
to successfully deal with the many changes likely  
to affect the automotive industry in the years to come. 

I have thoroughly enjoyed my years at Inchcape, 
especially working with so many talented colleagues  
both on the Board and across the business. I know  
I am leaving Inchcape in very good hands. 

Overview of the year
It has been another busy year for the Board, with key 
decisions made on the mergers and acquisitions (M&A) 
agenda and the Group’s capital structure and major 
change programmes within the business, such as the 
integration of Derco. An insight into how the Board  
reached certain key decisions is given on page 71. 

In Hong Kong, the Board experienced the progress made  
in DXP, to provide customers with seamless online to offline 
experience and also how data analytic (DAP) models are 
further improving aftersales profits. In the Philippines, the 
Board gained insight into the Inchcape Digital operating 
model, and how building capabilities in the DDCs are 
harnessing technology to improve the business. A deep 
dive into DAP allowed the Board to gain a broader 
understanding of how high value analytics are deployed to 
transform customer experience and operational efficiency. 

Board changes
We welcomed Stuart Rowley in July 2023, and Adrian Lewis 
was promoted to Chief Financial Officer in May 2023 having 
held the role on a temporary basis since November 2022.  
I am also delighted that Alison Platt joined the Board in 
January 2024. As noted last year, Byron Grote and Juan 
Pablo Del Río joined the Board as Non-Executive Directors 
at the start of year bringing a wealth of knowledge and 
experience to the Board’s deliberations. Further information 
on the Board appointments can be found in the 
Nomination Committee Report on pages 78 to 81.

Governance landscape 
Despite the Government’s decision late in the year not  
to proceed with the governance reform legislation,  
a high-level analysis of the design of the Group’s current 
entity-level control framework was carried out in line with 
the expected changes to the UK Corporate Governance 
Code. Further details can be found in the Audit Committee 
Report on page 82 to 89.

Colleague engagement
Ensuring our colleagues are engaged is absolutely essential 
to the success of the Group, and the Board reviewed the 
outcomes of various forms of engagement throughout  
the year including the results of the Be Heard survey which 
was carried out in September 2023.

During the overseas Board visit, two of our Non-Executive 
Directors (NEDs), Nayantara Bali and Jane Kingston, 
facilitated an engagement session at the head office  
in Hong Kong. In addition, Jane Kingston held a Reward 
Forum with our colleagues from Europe & Africa. These 
engagement sessions allow the Board to understand the 
issues of importance to colleagues, what their motivations 
are and, importantly, what could be done better. The NEDs 
give feedback on the insights gained from the sessions  
to the Board, and a list of actions are agreed with 
management. Further details are given in the CSR 
Committee Report on pages 90 to 91, and the Directors’ 
Report on Remuneration on pages 92 to 114, respectively. 

Looking forward
I would like to take this opportunity to thank all Inchcape 
colleagues across the Group for their hard work during the 
year which contributed to our strong performance in some 
challenging conditions.

In October 2023, the Board visited the Group’s operations  
in Hong Kong, and also travelled to the Philippines, where 
they saw the new CATS business and spent time in the 
Digital Delivery Centre (DDC). 

NIGEL STEIN
CHAIRMAN

66 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

We have complied with all Code provisions throughout  
the year ended 31 December 2023 except for Code 
provision 38, where the pension contribution rates for 
executive directors, or payments in lieu, should be aligned 
with those available to the workforce. Further information is 
given in the Directors’ Report on Remuneration on page 92. 

Board to operate effectively, generating value for shareholders, 
and contributing to wider society.

If a Director has a concern about the running of the  
Company which cannot be resolved, it will be recorded  
in the Board minutes. No such concerns arose during 2023.

The Board monitors and assesses the indicators of culture within 
the organisation through regular meetings with management 
to discuss the approach to specific issues such as colleague 
wellbeing and Inclusion & Diversity programmes. It also reviews 
the outcomes of the Be Heard survey and action plans to 
address issues raised. A regular update on people and 
capability metrics such as voluntary turnover, leadership 
development programmes, colleague assistance programmes, 
and health, safety & environment (HSE) KPIs also allow the 
Board to assess the culture within the organisation. 

Compliance with the UK Corporate Governance Code
The 2023 Annual Report and Accounts is prepared with 
reference to the UK Corporate Governance Code 2018 
(Code) which is published by the Financial Reporting 
Council (FRC) and available at www.frc.org.uk. The 
Corporate Governance Report on pages 66 to 118 
describes how we applied the principles of the Code 
throughout the year and gives references where key 
content can be found elsewhere in the Annual Report  
and Accounts. 

Board leadership and company purpose

The Board is collectively responsible for defining, approving, 
and monitoring the Accelerate strategy to ensure it delivers 
long-term sustainable success within a fast-changing 
environment, ensuring value for all its stakeholders.

The Directors use their judgement and objectivity, supported 
by a structured governance framework, which enables the

The Group’s purpose is underpinned by the Accelerate 
strategy, ‘Driving What Matters’ Responsible Business plan,  
and the One Inchcape Value & Behaviours. In order to operate 
effectively, it is important that the appropriate culture is 
embedded throughout the business, and this is approached  
in several ways:

•  Code of Conduct;
•  a designated Non-Executive Director responsible  

for workforce engagement;

•  whistleblowing hotline;
•  remuneration policies and practices;
•  setting appropriate financial targets and monitoring 
performance against these throughout the year;

•  colleague experience survey; and
•  delegated authorities.

THE ONE INCHCAPE VALUES & BEHAVIOURS

We  
deliver

Great 
experiences

Fresh  
thinking

Better  
together

We deliver great experiences through fresh thinking and working better together

The Board reviews performance against strategic targets 
throughout the year and reviews certain key performance 
indicators to ascertain whether the necessary resources  
are in place to achieve the Group’s strategic aims. Through  
its governance structure, the Board also ensures that  
the necessary controls, processes, and procedures are  
in place to drive a strong ethical culture to facilitate the 
delivery of the strategy.

The Company has a broad group of clearly defined 
stakeholders and engages with them via a variety of 
channels allowing the Board to understand what issues are 
important to stakeholders. The Chair of the CSR Committee  
is the designated Non-Executive Director responsible  
for engagement with the workforce.

The Code of Conduct, among other policies, sets out the 
behaviours expected of our colleagues and ensures policies 
remain aligned to culture and support long-term success. 
Other policies include HSE, anti-bribery and corruption, 
Inclusion & Diversity, and whistleblowing, which are all 
available in multiple languages. 

The Board recognises the importance of a two-way flow of 
communication and the importance of colleagues having  
the facilities to raise matters of concern, via the whistleblowing 
hotline. The Board has delegated oversight of the Company’s 
whistleblowing arrangements to the Audit Committee who 
review the issues raised, and the actions put in place by 
management to resolve them, at each meeting. 

  Strategy – pages 8 to 9   

  Biographies – pages 72 to 73   

  Matters reserved for the Board www.inchcape.com

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

67

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

Division of responsibilities

The Chair is responsible for the leadership of the Board  
and is separate from the role of Group Chief Executive. He sets 
meeting agendas designed to encourage constructive 
debate and promote a culture of openness and inclusion. 

The Chair also ensures the Directors receive accurate, timely, 
and clear information. The Chair was considered independent 
on appointment and this is assessed annually.

The Board includes an appropriate combination of Executive 
Directors and NEDs, with at least half of the Board consisting  
of Independent NEDs (excluding the Chairman) throughout  
the reporting period. There is a clear division of responsibilities 
between the leadership of the Group. The Group Chief 
Executive is responsible for developing the Group’s strategy, 
running the day-to-day operations, reporting to the Board on

performance, implementing strategy, managing risk and 
internal control, and engaging with shareholders. The Senior 
Independent Director acts as a sounding board for the 
Chairman, serving as an intermediary to other Board  
members, and leads the annual appraisal of the Chairman’s 
performance with the other NEDs.

The NEDs are appointed to provide a wide range of skills, 
knowledge, and experience to supply context to the 
matters being debated, and the decisions needed to achieve 
the Accelerate strategic goals. The NEDs are required to 
allocate sufficient time to the Company to discharge their 
responsibilities. When reviewing the Nomination Committee’s 
recommendation to appoint a new Director, the Board will 
always assess whether the candidate is able to allocate 
enough time to the role. Similarly, when assessing the 

acceptability of an existing Director’s wish to take on other 
external appointments, the Board will assess the additional 
demand on that Director’s time before authorising the 
appointment, and whether it would result in over-boarding.  
No Board Director took up new significant external 
appointments with other publicly listed companies during 2023. 
Board dates are agreed two years in advance and the time 
commitment expected is reviewed annually to ensure Directors 
can plan their time accordingly. 

The Group Company Secretary supports the Board by 
providing advice on the governance framework and ensuring 
that the appropriate policies and procedures are in place to

allow it to function effectively. The appointment and removal  
of the Group Company Secretary is a decision for the Board  
as a whole.

  Board skills – page 71   

  Biographies – pages 72 to 73   

  Board evaluation – page 77 

  Committee terms of reference www.inchcape.com   

  Matters reserved for the Board www.inchcape.com

Composition, succession, and evaluation

Ensuring there is the right mix of Board Directors is a key 
element of the succession planning process. The Nomination 
Committee reviews the skills matrix and tenure of Directors on  
a regular basis to ensure its succession plan remains aligned 
with the natural rotation of Directors off the Board, and the 
strategic objectives of the Group in the longer-term. 

The succession plans for the senior management team  
are regularly reviewed by the Board.

The Nomination Committee engages external recruitment 
consultancies when searching for Board position candidates.

The Directors must possess the skills, experience, and 
knowledge to support and challenge management in the 
execution of the Accelerate strategy and to provide sound 
advice and insight on material issues. The Board use a skills 
matrix to ensure it has the necessary combination to meet its 

strategic objectives. The Committee considers breadth  
of perspective on the Board that can only be achieved  
by appointing Directors from a diverse range of backgrounds  
and considers ethnicity, gender, and professional experience 
when considering suitable candidates. 

The Directors provide feedback on how the Board operates,  
its culture, and effectiveness during the evaluation process. 
During 2023, the Board carried out an external evaluation 
which reviewed the Board’s composition, diversity,  
and effectiveness.  

The specific reasons why the Board considers that each 
Director’s contribution is, and continues to be, important to  
the Company’s long-term sustainable success may be found  
in the Board evaluation section of this report and the Notice  
of Annual General Meeting.

  Board skills – page 71   

  Board evaluation – page 77   

  Nomination Committee – pages 78 to 81 

  Notice of Meeting www.inchcape.com

68 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Audit, risk, and internal control

The Audit Committee Chair reports to the Board on the 
independence and effectiveness of internal and external  
audit functions and the integrity of the financial statements 
throughout the year. 

The Audit Committee regularly meets with the auditor without

the presence of management to discuss any areas of concern 
they might have. The Chair of the Audit Committee also meets 
with the Group Chief Financial Officer and Head of Internal 
Audit in one-to-one meetings which enable her to fully 
understand the key issues ahead of Committee meetings.

The Board reviews the Annual Report and Accounts, the  
interim financial statements, and the trading updates prior to 
publication to confirm to the best of their knowledge that these 
are all fair, balanced, and understandable and provides the 
information necessary for shareholders to assess the Group’s

performance, business model, strategy, and prospects. The 
Board considers the weight given to published information to 
ensure that it is objective and there are no omissions. The Board 
also ensures that the narrative reporting is consistent with the 
financial statements.

The Group has a system of risk management and internal 
control which is designed around an established three lines  
of defence model. This model engages management teams, 
corporate functions, and independent assurance to manage 
risk, which is overseen by the Board and its Committees.

The risk management and internal control processes are 
designed to manage rather than eliminate the risk of failure  
to achieve business strategic objectives. In establishing and 
reviewing the system of internal control, the Directors have 
regard for the nature and extent of relevant risks, the likelihood 
of loss being incurred, and the costs of control. The system  
can only provide reasonable but not absolute assurance 
against material misstatement or loss and cannot eliminate 
business risk.

On behalf of the Board, the Audit Committee carries out a 
review of the effectiveness of internal control. Any significant 
control failings or weaknesses are reported to the Board, along 
with a detailed review of the findings and mitigation plans 
being put in place. The Board will monitor progress against 
plans until it is satisfied that the matter has been resolved 
appropriately. The process has been in place for the year 
under review and up to the date of the approval of the 2023 
Annual Report and Accounts. 

The Directors are satisfied that the Group’s risk management 
and internal control systems accord with the FRC’s guidance 
on Risk Management, Internal Control and Related Financial 
and Business Reporting.

  Risk management – pages 56 to 64   

  Audit Committee Report – pages 82 to 89   

  Non-audit services – page 89

Remuneration

The Remuneration Committee Chair reports to the Board on its 
oversight of the Directors’ Remuneration Policy, practices, and 
processes throughout the year. The Remuneration Committee 
ensures the Directors’ Remuneration Policy is designed to 
support the successful delivery of the Accelerate strategy  
and is aligned to the Group’s purpose and values.

The Remuneration Committee believes that the disclosure  
of the remuneration arrangements is transparent with clear 
rationale provided on implementation and changes to  
policy. The Committee remains committed to consulting  
with shareholders and other key stakeholders on the policy  
and its application.

The Committee believes the performance measures used in 
the long-term incentive plans, along with those in the bonus

scheme, also aid simplicity due to the clear alignment to 
Inchcape’s strategy and are familiar to all stakeholders.

The Committee has ensured that remuneration arrangements 
do not encourage and reward excessive risk taking by setting 
targets which are stretching yet realistic, with discretion to 
adjust formulaic bonus and outcomes, and expanding the 
circumstances in which malus and clawback can be applied.

Linking strategy to the performance measures used balances 
predictability and proportionality by ensuring outcomes do not 
reward poor performance in the short and long-term. The 
Directors’ Remuneration Policy is consistent with Inchcape’s 
culture therefore driving behaviours which promote the 
long-term success of Inchcape.

The Remuneration Committee has delegated responsibility 
for setting the Executive Directors’ remuneration under the 
shareholder-approved Directors’ Remuneration Policy. This 
policy is reviewed every three years to ensure it remains fit  
for purpose, aligns with stakeholder expectations, and 
promotes appropriate behaviours. 

The Committee is supported by external advisors to provide 
guidance on best practice. The Committee consults with 
shareholders prior to the policy being put to shareholder vote 
to ensure their interests are supported. No Director is able  
to determine their own remuneration outcome.

The Remuneration Committee is made up of only independent 
Non-Executive Directors. When agreeing Executive 
remuneration outcomes, the Committee uses its independent

judgement to reach decisions taking into account financial 
performance, personal objectives, wider business context,  
and the long-term impacts.

  Directors’ Report on Remuneration – pages 92 to 114

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

69

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

GOVERNANCE  
AT A GLANCE

GOVERNANCE STRUCTURE

The Board of Inchcape plc
Collectively responsible for the long-term success of the Company

Audit 
Committee

Remuneration 
Committee

Group Executive 
Team

Nomination 
Committee

CSR 
Committee

•  Financial reporting
•  Risk management
•  Internal control

•  Remuneration Policy
•  Incentive plans
•  Performance targets

•  Group strategy
•  Operational 

management

•  Board composition
•  Diversity
•  Succession planning

•  Responsible Business
•  Engagement
•  Climate oversight

Delegated authorities:

   COMMITTEE 
REPORT  
– pages 82 to 89

   COMMITTEE 
REPORT  
– pages 92 to 114

   COMMITTEE 
REPORT  
– pages 78 to 81

   COMMITTEE 
REPORT  
– pages 90 to 91

Delegated 
authorities:  
Risk oversight 
InControl  
Standards

 Group Risk  
Committee

Investment  
Committee

Delegated 
authorities: 
Oversight of  
Group capital 
expenditure

BOARD ATTENDANCE 

The table below shows the Board and Committee meetings held during the year. 

Board

Audit  
Committee

Scheduled

Scheduled

CSR  
Committee

Scheduled

Remuneration  
Committee

Nomination  
Committee

Scheduled

Scheduled

Ad hoc

Nayantara Bali

Jerry Buhlmann*

Juan Pablo Del Río*

Byron Grote

Alex Jensen

Jane Kingston

Sarah Kuijlaars

John Langston**

Adrian Lewis**

Stuart Rowley**

Nigel Stein

Duncan Tait

8/8

8/8

7/8

8/8

8/8

8/8

8/8

4/4

4/4

4/4

8/8

8/8

5/5

5/5

5/5

2/2

2/2

3/3

2/3

3/3

3/3

3/3

3/3

4/4

4/4

4/4

4/4

4/4

2/2

2/2

2/2

2/2

2/2

2/2

2/2

1/1

1/1

2/2

3/3

3/3

3/3

3/3

3/3

3/3

3/3

2/2

3/3

 *   Juan Pablo Del Río was unable to attend the February Board meeting due to a prior commitment, and Jerry Buhlmann was unable to attend  

  the November CSR Committee meeting due to exceptional reasons, respectively.

**   John Langston left the Board on 18 May 2023, Adrian Lewis joined the Board on 24 May 2023, and Stuart Rowley joined the Board on 17 July 2023.

70 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

KEY ACTIVITIES AND DECISIONS OF THE BOARD

January

February

March

Strategy  
Day

May

•  2022 closing
•  2023 Annual 

Operating Plan
•  Carbon emission 
quantification
•  Scope 3 carbon 
emission targets
•  Mercedes-Benz, 

Indonesia 
acquisition

•  Mercedes-Benz, 

•  Capital structure 

•  Macro and  

Indonesia 
acquisition
•  Corporate  

governance update

•  Insurance review
•  Tax strategy
•  Risk Policy
•  NED fees

review

•  2022 Annual Report 

and Accounts

•  2022 final dividend
•  2022 internal  

Board evaluation 
outcomes

industry trends
•  EV and industry  
decarbonisation

•  Distribution 

Excellence and 
route to market
•  Vehicle Lifecycle 

•  Modern Slavery 

Services

Statement

•  Portfolio choices  
in the context of 
climate change
•  M&A and mobility 
company partner 
relationships
•  Capital structure
•  Defence strategy

•  AGM
•  3 + 9 forecast
•  Company bond
•  Treasury Policy 

review

•  Pension update
•  Appointment of 
Adrian Lewis as 
Group Chief 
Financial Officer
•  Great Lake Motor 
Distributors, New 
Zealand acquisition

July

September

October

November

•  Appointment of Stuart 

•  Regional update: 

•  Board visit to Hong 

Rowley as NED

Americas

•  Key takeaways from  

•  Half-year results 

investors feedback

•  Cybersecurity 

update

Kong and the 
Philippines

•  Regional update: 

Asia-Pacific
•  Digital strategy 

•  Responsible Business 

update

update

•  Health, safety & 

environment review

the Strategy Day

•  Half-year results
•  Investor relations update
•  Half-year risk review
•  Regional Update: UK
•  Ditec post-investment 

review

•  Conflicts of Interest Policy

•  Investor relations update
•  2023 outlook & 2024 operating plan
•  Regional update: Europe & Africa
•  Tax strategy
•  Full year risk review
•  Accelerate strategy interim review
•  Succession planning
•  Board expenses review

BOARD SKILLS
The Board recognises the importance of the right mix of skills, experience, and diversity to deliver the Group’s strategic 
objectives and contribute towards long-term success. Skills were enhanced in 2023 from new Board appointments 
coming from different industry backgrounds, and from Board members receiving external training on particular topics.

What we bring 

•  Automotive
•  Digital
•  Emerging markets
•  Finance
•  Remuneration
•  Retail
•  Technology

Skills enhanced  
in 2023

Future succession 
considerations

•  Automotive 
•  Emerging markets
•  Environmental, social, and 
corporate governance

•  Finance
•  Multinational business

•  Digital/Technology
•  Environmental, social, and 
corporate governance

•  Remuneration

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

71

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CORPORATE GOVERNANCE REPORT 
CONTINUED

BOARD OF  
DIRECTORS

The Board is collectively responsible for agreeing and 
continually reviewing the Accelerate strategy to ensure 
it delivers long-term sustainable success. The Board is 
also responsible for ensuring the appropriate resources 
are in place to deliver the strategic objectives.

Nigel Stein
CHAIRMAN

Duncan Tait
GROUP CHIEF EXECUTIVE

Adrian Lewis
GROUP CHIEF FINANCIAL OFFICER

Appointed – October 2015

Appointed – July 2020

Appointed – May 2023

Skills and experience – Nigel has a 
wide range of international, general 
management, and finance experience, 
as well as having extensive knowledge in 
the global automotive and manufacturing 
sectors. Nigel joined Inchcape in 2015 
as Non-Executive Director before being 
appointed as Chairman in 2018. Nigel was 
formerly chief executive of GKN plc and 
is presently a non-executive director of 
James Hardie Industries plc. Nigel is also 
a chartered accountant.

Committee membership – Chair of the 
Nomination Committee and member of 
the CSR and Remuneration Committees.

Skills and experience – Duncan brings 
significant international experience and 
a wealth of digital and data experience, 
a key enabler of the Accelerate strategy. 
Duncan was previously on the board of 
Fujitsu, a global technology services 
company with $10bn turnover and 
35,000 people. Duncan has also held 
senior roles at Unisys, Hewlett Packard, 
and Compaq in a technology focused 
career of over 30 years. Duncan is currently 
a non-executive director at Agilisys.

Committee membership – CSR Committee.

Skills and experience – Adrian has financial 
experience in the automotive, consumer, 
digital, and retail industries, and has been 
instrumental in the acquisition and 
integration of the Derco and Indumotora 
businesses. Adrian joined Inchcape in 2015 
as CFO for the Emerging Markets region 
and then became CFO for Asia Pacific.  
In 2020, Adrian returned to the United 
Kingdom to lead the finance function 
as Group Financial Controller, before 
becoming Chief Financial Officer in 2023. 
Prior to Inchcape, Adrian held various 
senior finance roles at Tesco plc. Adrian  
is a chartered accountant.

Committee membership – None.

Jerry Buhlmann 
SENIOR INDEPENDENT DIRECTOR

Appointed – March 2017

Skills and experience – Jerry has over 
40 years’ experience in the advertising and 
media industries. Jerry joined Inchcape  
as Non-Executive Director in 2017, before 
becoming Senior Independent Director in 
2019. He was formerly CEO of Dentsu Aegis 
Network and Aegis Group plc. Jerry is 
currently chairman of three private equity 
backed digital marketing agencies: Croud 
Limited, Dept, and Hybrid. Jerry is also  
a member of the supervisory board of 
Serviceplan GmbH, and a senior advisor  
to management consultants OC&C.

Committee membership – Audit, CSR, 
Nomination, and Remuneration 
Committees. 

Jane Kingston
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Sarah Kuijlaars
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Appointed – July 2018

Appointed – January 2022

Skills and experience – Jane has significant 
international and remuneration 
experience, and is non-executive 
director and remuneration committee 
chair of Spirax-Sarco Engineering plc. 
Jane was formerly group human resources 
director for Compass Group plc, and has 
held senior positions at Enodis plc, Blue 
Circle plc (now Lafarge S.A.) and Coats 
Viyella plc.

Committee membership – Chair of 
Remuneration Committee and member 
of the Nomination Committee.

Skills and experience – Sarah is an 
experienced international finance leader, 
having previously been chief financial 
officer at De Beers Group and Arcadis NV. 
She was also formally deputy CFO at 
Rolls-Royce Holdings plc and has held a 
number of senior financial leadership roles 
during a 25-year career at Royal Dutch 
Shell plc. Sarah was previously a non-
executive director at Aggreko plc. Sarah 
has a Mathematics degree from Oxford 
University and is a Fellow of the Chartered 
Institute of Management Accountants.

Committee membership – Chair of the 
Audit Committee and member of the 
Nomination Committee.

72 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

AS AT 31 DECEMBER 2023

GENDER

LENGTH OF SERVICE

NATIONALITY

ETHNICITY

4

7

Female

Male

2

3

6

1

1

9

0 to 3 years

6 to 9 years

3 to 6 years

British

Chilean

Singaporean

1

10

Asian

White

Nayantara Bali 
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Alex Jensen
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Stuart Rowley
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Appointed – May 2021

Appointed – January 2020

Appointed – July 2023

Skills and experience – Nayantara 
previously held various senior management 
positions in Procter & Gamble over a 
25-year period. Nayantara is director and 
co-owner of ANV Consulting Pte, and also 
an independent director on the boards  
of Torrent Pharma, Starhub, and Marico. 
Nayantara holds an Economics degree 
and a Post Graduate Diploma in Business 
Management from the Indian Institute  
of Management.

Committee membership – CSR and 
Nomination Committees.

Skills and experience – Alex is the 
designated Non-Executive Director 
responsible for workforce engagement. 
She has considerable experience in 
transforming and growing customer-facing 
businesses. Alex is the CEO of National 
Express UK, Ireland, and Germany, and also 
serves on the board of the charity Mind. 
Alex was formerly regional CEO of mobility 
and convenience at BP plc. Alex holds an 
MA degree in Chinese Studies from Oxford 
University, and a Masters from Stanford 
University School of Business.

Committee membership – CSR Committee 
Chair and member of the Nomination and 
Remuneration Committees.

Skills and experience – Stuart has a deep 
understanding of the global automotive 
industry and has extensive international 
experience. Stuart recently departed Ford 
after more than 30 years’ service, starting 
from a finance leader before transitioning 
to president and chair of Ford Europe,  
and chief transformation & quality officer. 
Stuart was formally a non-executive board 
member of the European Automobile 
Manufacturers’ Association, a lobbying 
group representing Europe’s major car 
manufacturers, which includes many of our 
mobility company partners. Stuart holds a 
Master’s degree in Business Administration.

Committee membership – Audit and 
Nomination Committees.

Juan Pablo Del Río
NON-EXECUTIVE DIRECTOR

Appointed – January 2023

Skills and experience – Juan Pablo has held 
a number of senior leadership roles across 
a range of companies within the 
automotive, real estate, and retail sectors. 
He served on the board of the Derco 
group, the largest multi-brand automotive 
distributor in Latin America, until its 
acquisition by Inchcape in 2022. Juan 
Pablo is currently on the board of Cruzados 
S.A.D.P. (a company with shares listed  
on the Santiago Stock Exchange) and 
 is chairman of Sodimac S.A. He was 
formerly a board member of Falabella S.A., 
a company with shares listed on the 
Santiago Stock Exchange.

Committee membership – Nomination 
Committee.

Byron Grote
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Alison Platt
INDEPENDENT NON-EXECUTIVE 
DIRECTOR

Appointed – January 2023

Appointed – January 2024

Skills and experience – Byron has extensive 
experience across a range of leading 
international businesses at board level, 
bringing strategic focus and financial 
expertise to the Board. Having previously 
been chief financial officer at BP plc 
between 2002 to 2011, Byron is currently 
senior independent director at Tesco plc, 
non-executive director at InterContinental 
Hotels Group plc, and deputy chairman of 
the supervisory board at Akzo Nobel NV 
Byron has previously served on the boards 
of Anglo-American plc, Standard 
Chartered plc, and Unilever plc.

Committee membership – Audit, CSR, 
Nomination, and Remuneration 
Committees.

Alison has significant business and 
international commercial experience from 
working for high-profile consumer-facing 
companies across the healthcare, 
insurance, and property sectors. Her former 
membership of the steering group of the 
Hampton-Alexander Review provides 
strategic insights on inclusion and diversity. 
Alison serves as chair for Hargreaves 
Lansdown plc and Ageas UK. Alison is also 
a non-executive director and chair of the 
Remuneration Committee for Tesco plc.  

Committee membership – Audit, CSR, 
Nomination, and Remuneration 
Committees.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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CORPORATE GOVERNANCE REPORT 
CONTINUED

GROUP 
EXECUTIVE 
TEAM

The Group Executive Team (GET) drives the Accelerate 
strategy and is responsible for the day-to-day operations 
of the Group. It is a global team of business leaders that 
combines a strong focus on operational excellence with  
a wealth of experience in a wide range of industries, 
including automotive, fast-moving consumer goods  
(FMCG), finance and management services. 

1 | Duncan Tait
GROUP CHIEF EXECUTIVE

Appointed – July 2020

Duncan brings significant international 
experience and a wealth of digital and 
data experience, a key enabler of  
the Accelerate strategy. Duncan has 
overseen the implementation of DXP,  
the omni-channel customer and dealer 
platform, which provides access to a full 
range of products and services, and DAP,  
a range of data analytics designed to 
deliver competitive advantage. Duncan 
has led the Group entering strategic 
partnerships with BYD, Geely, and Great 
Wall Motors, which bring exciting EV 
ranges, aligning with the Group’s 
Responsible Business agenda.

2 | Adrian Lewis
GROUP CHIEF FINANCIAL OFFICER

Appointed – November 2022

Adrian has financial experience in the 
automotive, consumer, digital, and retail 
industries, and has been instrumental in the 
acquisition and integration of the Derco 
and Indumotora businesses. Adrian joined 
Inchcape in 2015 as CFO for the Emerging 
Markets region and then became CFO  
for Asia Pacific. In 2020, Adrian returned  
to the United Kingdom to lead the finance 
function as Group Financial Controller, 
before becoming Chief Financial Officer  
in 2023. Prior to Inchcape, Adrian held 
various senior finance roles at Tesco plc. 
Adrian is a chartered accountant.

3 | George Ashford
CEO UK 

Appointed – October 2006

George joined the Group in 2006 and 
since that time has held several senior 
positions including CEO Toyota Belgium 
and CEO APAC. In 2020, George was also 
appointed Chief Transformation Officer 
with responsibility for the development 
and implementation of the Accelerate 
strategy and business transformation. 
In 2022, George was then appointed as 
CEO UK. His extensive distribution and retail 
experience is beneficial in leading this 
crucial business. He also continues to lead 
the global used car strategy. George is the 
executive lead for Inchcape Enabled, 
which focuses on building a disability 
confident business by removing barriers 
and increasing accessibility.

1

3

2

4

5

4 | Helen Cunningham
CHIEF PEOPLE OFFICER

Appointed – September 2020

Helen joined the Group in 2016 and has 
held various positions as Regional HR 
Director in the UK, Emerging Markets, and 
Americas & Africa, before being promoted 
to Chief People Officer in 2020, bringing a 
combination of deep functional expertise 
and strong operational leadership to this 
key global role. She has significant M&A 
capability within the business over several 
step-change acquisitions effectively 
onboarding new teams and leaders and 
integrating businesses. She is also the 
Executive leader for the People workstream 
of the Responsible Business ‘Driving What 
Matters’ plan.

5 | Mike Bowers
GROUP GENERAL COUNSEL AND 
CHIEF SUSTAINABILITY OFFICER 

Appointed – October 2015

Mike joined the Group in 2015 as Group 
General Counsel. He is a leading 
contributor to the Group’s M&A strategy 
playing a significant role in the acquisitions 
of Derco, Grupo Rudelman, Indumotora, 
ITC, and Simpson Motors, which significantly 
reshaped the business over the last 
decade. Mike is also instrumental in 
reinforcing and strengthening legal and 
regulatory compliance across the Group. 
Mike was appointed Chief Sustainability 
Officer in 2023 and leads the Group’s 
response to climate change, helping us to 
deliver on our aim to be the lowest carbon 
route to market for our mobility partners. 

74 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

8 | Mark Dearnley
CHIEF DIGITAL OFFICER

Appointed – October 2020

Mark joined Inchcape as Chief Digital 
Officer in 2020 with responsibility for digital 
transformation and Distribution Excellence 
which are critical to the success of the 
Accelerate strategy. Mark has been 
instrumental in establishing Inchcape 
Digital, the home of the recently formed 
Digital Delivery Centres based in Colombia 
and the Philippines. Inchcape Digital leads 
the development and roll out of DXP and 
DAP globally, supports enterprise resource 
planning and all of Inchcape’s global 
technology infrastructure, manages 
cybersecurity, and is introducing new 
solutions including the Digital Parts  
Platform and used car analytics. 

9 | Glafkos Persianis
CEO EUROPE & AFRICA

Appointed – April 2020

Glafkos joined Inchcape in 2020 as CEO 
Europe with responsibility for Continental 
and Northern Europe. Glafkos was 
instrumental in the appointment of 
Inchcape as BYD’s sales and aftersales 
partner in Belgium and Luxembourg. BYD  
is the world’s leading manufacturer of  
new energy vehicles and power batteries, 
and will provide an online and offline 
network for both sales and aftersales 
services. Also in 2022, Glafkos assumed 
responsibility for operations in Africa,  
a strategically important region for the 
Group offering long-term sustainable 
growth in the markets of Ethiopia, Djibouti, 
and Kenya.

10 | Liz Brown
CHIEF STRATEGY OFFICER

Appointed – February 2023

Liz has over 20 years’ experience  
in consulting, consumer goods, private 
equity, and retail. She joined Inchcape  
in 2023 from Diageo, the global drinks 
manufacturer and distributor, where she 
held the role of group strategy director  
and global head of business development.  
Liz also had overall responsibility for 
Diageo’s start up acceleration business, 
Distill Ventures, developing a portfolio of 
successful new businesses which resulted in 
several successful acquisitions into Diageo. 
Prior to Diageo, Liz held strategic and 
senior roles at Currys plc, Royal Bank of 
Scotland Group plc, and LEK Consulting LLC.

11 | Phil Jenkins
CHIEF M&A OFFICER

Appointed – October 2023

Phil has over 25 years’ business 
development and finance experience  
in global organisations across both the 
automotive and FMCG sectors. Phil joined 
Inchcape initially as Chief Financial Officer 
for our Americas & Africa region and has 
led our global M&A team since 2021. Under 
his leadership, the M&A team has helped 
secure multiple deals, including the 
acquisition of Derco, Inchcape’s biggest 
M&A transaction in more than 50 years.

9

6

7

8

10

11

6 | Ruslan Kinebas
CEO APAC

7 | Romeo Lacerda
CEO AMERICAS

Appointed – October 2015

Appointed – September 2021

Ruslan has led key acquisitions with 
mobility company partners including 
Changan, GWM, Jaguar Land Rover, 
Mercedes-Benz, and Tata Motors, and has 
overseen the development of our global 
Digital Parts Platform. In 2023, he presided 
over successful market entries into 
Philippines and Indonesia which further 
grew Inchcape’s distribution businesses 
in the region. In his eight-year tenure at 
Inchcape, he held strategic roles such as 
CEO Emerging Markets, and CEO Americas 
& Africa. A firm believer of Inclusion & 
Diversity, he is the Executive sponsor of 
the Inchcape Women into Leadership 
programme, helping to uplift and develop 
female colleagues into leadership roles.

Romeo joined Inchcape in 2021 as CEO 
Americas & Africa. Since joining the Group, 
Romeo has overseen the acquisition of 
Ditec, Interamericana Trading Corporation 
(ITC), and Simpson Motors, which have 
strengthened the Group’s geographic 
reach and broadened its relationships  
with mobility company partners. Romeo 
was influential in the acquisition and has 
led the integration of Derco, the largest 
automotive distributor in Latin America, 
increasing Inchcape’s scale in the 
Americas with a footprint of over 30 
mobility company partner brands  
across 13 markets.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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CORPORATE GOVERNANCE REPORT 
CONTINUED

PRINCIPAL DECISIONS IN 2023

Issuance of a Bond
In June 2023, it was announced that the Company had issued a £350m bond facility, which was approved by the Board. 
The bonds mature in June 2028 and offers a coupon of 6.5%.

Stakeholders  
considered

Decision made 

Outcome

Partners

Customers

Colleagues

Shareholders

The Board considered that the bond offering ensures the Group can maintain a stable,  
long-term capital structure to support future investment in growth and ensuring an  
appropriate balance of capital allocation priorities. 

The Board also considered the strong M&A pipeline and the optimal capital structure  
and funding mix to allow the Group to grow to achieve its strategic aims. 

After consideration of the interests of the relevant stakeholders, the Board approved the issuance 
of the bond which was successfully launched, priced, and settled in June 2023. The bond was 
assigned a public investment grade rating by Moody’s of Baa2, or stable. The issuance of the 
bond allowed the Group to repay its existing bridge facility which helped fund the acquisition  
of Derco, the initial term for which expires at the end of 2023. 

The high level of interest shown by investors emphasised their confidence in the Group’s 
differentiated market position, strong financial profile, and exciting growth prospects,  
which will benefit shareholders, customers, mobility company partners, and colleagues  
in the longer-term.

Acquisitions made during the year 
The joint venture acquisitions with CATS in the Philippines and Mercedes-Benz in Indonesia, and the acquisition of  
Great Lake Motors Distributors Group in New Zealand. 

Stakeholders  
considered

Decision made

Partners

Customers

Colleagues

Shareholders

The acquisitions involved the consideration of the interests of colleagues, mobility company 
partners, customers, and shareholders in carrying out the growth objectives under the  
Group’s Accelerate strategy. The Board considered key aspects of each acquisition including  
entering into new markets, mobility company partnerships, government policy requirements, 
and EV transition.

Outcome 

The acquisitions expanded the footprint in APAC, strengthening the Group’s geographic  
reach in the region. 

CATS, Philippines 
The joint venture strengthens Inchcape’s partnerships with key global mobility company 
partner brands: Chrysler, Dodge, Jaguar, Jeep, Land Rover, Mercedes-Benz, and Ram,  
as well as Harley-Davidson and Mazda. The newly formed Inchcape Philippines will bring  
global market knowledge and processes, leadership in digital and data, and EV expertise  
to the fast growing and dynamic market.

Mercedes-Benz, Indonesia
The acquisition provides the opportunity to strengthen the relationship with Mercedes-Benz 
globally with the addition of a ninth distribution market and enables Inchcape to move into local 
assembly which is increasingly becoming an important government policy requirement in many 
of the emerging markets. It provides an attractive portfolio, with a compelling EV line-up, for  
an Indonesia marketplace that is positioning itself to be a leading EV production and battery 
manufacturing hub. The acquisition will provide the potential to add other mobility company 
partner mainstream brands to create further scale and synergy in Indonesia.

Great Lake Motors, New Zealand
A new mobility company partnership was formed with a strong brand – SAIC – providing  
access to commercial vehicle BEV product in a market where EV penetration is increasing  
with pace. The acquisition provides scale and synergy in New Zealand, helping Inchcape 
achieve market share.

76 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
BOARD EVALUATION 

2022 Board evaluation outcomes 

Board training 

The Board broadened the scope of regulatory training for directors to keep abreast of  
the evolving governance landscape. Updates to the Board in 2023, included disclosure 
obligations under the Listing Rules and Market Abuse Regulation, the restructuring  
of the United Kingdom listing regime, and the Secondary Capital Raising Review 
recommendations. The Board also received updates from external advisors on macro 
and industry trends as well as risk management.

Environmental, social,  
and governance (ESG)  
knowledge and experience 

It was agreed that the Board would have an increased focus on ESG-related matters 
particularly as investor interest evolves in this area. All Board members received external 
updates on climate scenario analysis and scope 3 emissions. All Committee Chairs  
now attend one CSR Committee meeting annually to improve ESG synergy when making 
decisions at Board level.

Skills and diversity

The Board acquired further automotive experience through the appointments of Juan Pablo 
Del Río and Stuart Rowley, strengthening the Board’s understanding of the automotive 
industry. Continued focus on diversity when considering Board and GET appointments. 

2023 Board evaluation process

The 2023 Board evaluation was conducted by an independent external advisor in accordance with the UK Corporate 
Governance Code 2018. Following a review process, Gould Consulting (Gould) were appointed to carry out the evaluation. 
Gould provides no other services to the Company and has no prior connection with the individual directors of the 
Company. The external review process was conducted in the format outlined below.

STAGE 1

STAGE 2

STAGE 3

STAGE 4

Tender and approval of provider
The Board agreed the 2023 
evaluation would be facilitated 
by an external provider, in line 
with the provisions of the UK 
Corporate Governance Code 
and conducted a review to select 
an independent provider.

Agree process and timetable
Gould met with the Chairman 
and Group Company Secretary to 
discuss objectives and agree the 
timetable and approach.

Document review
A document review was  
carried out whereby various 
relevant materials such as Board 
and Committee papers, forward 
agendas, Terms of Reference, and 
the Annual Report and Accounts 
were reviewed by Gould.

Board observation
Observations of a Board meeting 
was conducted by Gould. This 
provided an overview of the 
practical arrangements and 
meeting dynamics.

STAGE 5

STAGE 6

STAGE 7

STAGE 8

Surveys
All members of the Board and 
Group Executive Team, as well  
as the Group Company  
Secretary, completed a 
confidential survey.

Interviews
Gould held one-to-one meetings 
with each member of the Board, 
the Group Company Secretary, 
and members of the Group 
Executive Team.

Reporting
A focused report was provided  
to the Chairman explaining  
how the Board was working  
and where certain changes  
may provide improvements.  
A specific list of recommendations 
was then provided.

Feedback
A meeting was held with the 
Chairman to discuss the draft 
report. Once finalised, the report 
was presented to the whole Board 
for discussion and actions arising 
from the recommendations  
were agreed. 

2023 Board evaluation outcome
Overall, the Board has been found to be functioning 
effectively with a strong dynamic, with positive and 
constructive engagement between the Non-Executive 
Directors and management across many aspects of  
the business. 

The recommendations made by Gould were practical 
changes designed to improve engagement, contribution, 
and governance effectiveness, and fall into three  
broad areas: 

1) M&A and strategy execution – developing a sharper 
  narrative around M&A’s role in strategy implementation,  
  and bringing lessons learned to the Board by including  
  more non-financial information in post-investment  

review papers;

2) Strategic discussion and debate – changing the  
  emphasis of updates to enable more concise and  

focused discussion; and

3) Board and Committee interactions – reviewing the remit  
  of the CSR Committee. 

Following review of the recommendations, the  
Board approved:

•   improvements in M&A reporting on mobility company 

partners, segment, and geographic priorities; 

•   greater focus in post-investment reviews on organisation, 

integration synergies, culture, and risk mitigations; 
•   increasing the time allowed for discussion on front  

of mind issues outside of the agenda to allow  
Board members to give their thoughts which may  
shape discussions; 

•   Committee Chairs to report on the significant issues 

discussed with additional focus on matters requiring  
full Board consideration; 

•  a review of the remit of the CSR Committee; and
•  increasing focus on emerging risks.

An update on progress against these actions will be given 
in next year’s Annual Report and Accounts. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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NOMINATION 
COMMITTEE 
REPORT

NIGEL STEIN
CHAIR

DEAR SHAREHOLDER

I am pleased to present the report of the 
Nomination Committee for the year ended 
31 December 2023. The aim of this report is to 
provide an overview of how the Committee 
has discharged its responsibilities during the 
year and I hope you find it useful. 

The Committee held two scheduled meetings and three 
ad hoc meetings during the year, discussing its key areas 
of responsibility: board composition and appointments  
to the Board, succession planning, time commitments, 
and diversity. All Non-Executive Directors are members 
of the Committee.

Chair of the Board
As outlined earlier, I will retire from the Board at the 
conclusion of the AGM in May 2024. I have been on the 
Board since October 2015, becoming Chairman in 2018.  
I have thoroughly enjoyed my years at Inchcape, 
especially working with so many talented colleagues  
both on the Board and in the business. 

Byron Grote ran the Chair succession process, during which 
he met with all members of the Board to consider the skills 
and experience required to lead the Board, and also took 
external advice from Lygon Group. I am delighted that  
the Board approved the appointment of Jerry Buhlmann 
as Chair following my departure. Jerry joined the Board 
in 2017, becoming Senior Independent Director in 2019. 
The Board was unanimous in its support for the succession 
of Jerry and it was agreed that an external search would 
not be necessary. His appointment will ensure seamless 
continuity of Board leadership to support the Group, as 
 it continues to deliver on its Accelerate strategy.

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Membership

Nigel Stein (Chair)

Nayantara Bali

Jerry Buhlmann

Juan Pablo Del Río

Byron Grote

Alex Jensen

Jane Kingston

Sarah Kuijlaars

John Langston

Stuart Rowley 

Number of 
meetings held/
attendance

Number 
of ad hoc 
meetings held/
attendance

2/2

2/2

2/2

2/2

2/2

2/2

2/2

2/2

1/1

1/1

3/3

3/3

3/3

3/3

3/3

3/3

3/3

3/3

2/2

0/0

The Committee’s terms of reference can be found at 
www.inchcape.com/responsibility/governance. 

Board composition and succession planning
Board composition and succession planning continues 
to be the main focus of the Committee with four new 
Directors joining the Board in 2023. Byron Grote and Juan 
Pablo Del Río joined the Board as Non-Executive Directors 
in January 2023. Adrian Lewis was promoted to the Group 
Chief Financial Officer in May 2023, and Stuart Rowley 
joined the Board in July 2023 as Non-Executive Director. 

The assessment of skills, experience, and knowledge is  
a key element when determining Board composition and 
carrying out succession planning. Last year, the Committee 
determined the list of skills which would enhance the  
Board composition with automotive experience being  
a key requirement for future appointees, along with  
a strengthening of multinational and regulatory experience 
following the departure of John Langston during the year. 
The appointments made to the Board during 2023 have 
enhanced these areas considerably, with Juan Pablo Del 
Río and Stuart Rowley bringing extensive automotive 
expertise, and Byron Grote bringing a wealth of finance, 
governance, and international experience gained from  
a variety of executive and non-executive roles.

I am also delighted that Adrian Lewis was appointed as 
Group Chief Financial Officer in May 2023. The appointment 
represents internal succession, as he moves from the role of 
Group Financial Controller. Following rigorous assessment, 
it was agreed that he brings the individual and technical 
attributes required of Group Chief Financial Officer and 
deemed a highly capable successor possessing 
substantive financial and automotive experience. Adrian 
was integral to overseeing many of Inchcape’s M&A, 
in addition to leading teams and working across financial 
control, corporate finance, treasury, reporting, and 
operational finance. Adrian had been Interim Chief 
Financial Officer since November 2022. 

I am also pleased that Alison Platt joined the Board in 
January 2024. Alison brings a wealth of experience across 
a variety of industries, and I know she will be a valuable 
member of the Board.

It is usual for Board members to serve a maximum of nine 
years on the Board, and length of service is a key factor 
when looking at succession planning. The Committee 
reviews length of service on an annual basis and 
recommends to the Board the appointment of NEDs for  
a further three-year term as and when they arise. However, 
there may be occasions when a Director may resign before 
they have completed nine years’ service. In these 
circumstances, a longlist of potential candidates is 
continually kept up to date so the appointment process 
can begin immediately to fill vacancies as they arise.  
The Nomination Committee continues to consider suitable 
candidates should any vacancies arise unexpectedly  
or where it could be deemed that another NED would 
enhance the performance and experience of the Board.

The Committee believes the composition enables the 
Board to optimally perform for the benefit of shareholders 
and ensures that the Board and its Committees are well 
equipped with the skills and capabilities needed to drive 
the future success at Inchcape. 

Director independence
The Committee assesses the NEDs’ independence on 
appointment and throughout the year. NEDs are required 
to inform the Committee of any situation which could 
impair their independence and report on any potential 
conflicts of interest at each meeting. 

Juan Pablo Del Río is not considered independent as  
he has a significant shareholding in the Company and  
has close ties with the Derco business acquired in 2023.  
The Company acknowledges that Juan Pablo Del Río  
is not independent but the rationale behind the Derco 
acquisition, as stated in the 2022 Annual Report and 
Accounts, is of tremendous benefit to the Company  
in growing the Americas region and bringing highly 
complementary mobility company partner relationships, 
As he is not considered independent, Juan Pablo has no 
voting authority when it comes to making decisions about 
the Derco subsidiaries. 

Appointments to the Board and induction process 
As part of the Board composition and succession planning 
process, the future skills, experience, and knowledge 
required by Directors is continually kept under review. 
When planning to fill future vacancies, an appropriate job 
specification is developed, along with specification of any 
other desirable attributes required. A longlist of candidates 
will be considered after which a shortlist is agreed, and the 
interview process begins. 

Potential candidates meet with the Chairman, Senior 
Independent Director, and other Board members. Once  
a preferred candidate has been identified, the Committee 
makes its recommendation to the Board for approval. 
During the recruitment process a comprehensive assessment 
is carried out to evaluate each candidate’s capability, 
strengths and personal attributes needed to complement 
and enhance the skills, experience, and knowledge of the 
Board members. Lygon Group were appointed to assist with 
the recruitment of Byron Grote and Stuart Rowley. Lygon 
Group are signatories of the standard voluntary code of 
conduct for executive search firms and has no other 
connection to the Company or any individual Director.

Induction of Non-Executive Directors
The induction process is designed to provide new 
Directors with a detailed understanding of the business 
and the Group’s future strategic ambitions to enable 
them to carry out their duties as Directors of the Company. 
This includes meetings with the Group Executive Team, 
key management, and the Group’s principal advisors. 
With Inchcape being Juan Pablo Del Río and Stuart 
Rowley’s first United Kingdom listed Board appointments, 
they received detailed briefings from our external legal 
advisors on their legal duties as directors of a UK listed 
company. All Board members are provided with  
a comprehensive pack of documents setting out key 
information about the Company, including broker  
reports on the Company and industry sector. 

As part of their induction, Juan Pablo and Byron attended 
a site visit at our Mercedes-Benz dealership in Oxford, 
which was led by George Ashford, CEO UK. They also 
attended site visits in Hong Kong and the Philippines as  
part of the overseas Board visit. For new Board members, 
visiting sites and meeting colleagues helps provide an 
overview of our operations as well as Inchcape’s ways  
of working, culture, and values.

Diversity
The Committee considers gender diversity both at the 
Board and Group Executive Team level, and the Group 
is committed to improving diversity throughout the 
organisation. There are several initiatives in place  
to support the achievement of diversity targets and  
further information can be found in the Responsible 
Business Report on page 35.

As at 31 December 2023, one member of the Board is from 
a minority ethnic background, however the Company  
did not satisfy the other diversity criteria under LR 9.8.6(9ai) 
and (9aii). In January 2024, Alison Platt joined the Board  
as Non-Executive Director, which resulted in over 40% of the 
Board being women, and in May 2024 it is intended that 
Alison will replace Jerry Buhlmann as Senior Independent 
Director. These changes would result in the Company 
meeting all diversity targets under LR 9.8.6 from May 2024. 
Please see page 81 for the Board’s Policy on Diversity. 

Focus for 2024
Next year the Committee will focus on: 

•  onboarding of new Directors; 
•  succession planning; and
•  skills matrix to support delivery of the Accelerate strategy. 

An update on the Committee’s activities will be given  
in next year’s Annual Report and Accounts. 

NIGEL STEIN 
CHAIR OF THE NOMINATION COMMITTEE

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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CONTINUED

Key activities 

What we did

Outcome

Board composition and succession planning

Used the skills matrix to assess the skills, experience, and 
knowledge on the Board of the current directors.

Used the skills matrix to agree the skills, experience and 
knowledge required for future appointments taking into 
account departing Directors’ skill set, diversity, and the 
strategic direction of the Group. 

Met with potential Non-Executive and Executive candidates 
to fill vacancies on the Board. 

Recommended preferred candidates to the Board for 
approval to be appointed to the Board.

Reviewed the latest diversity data published by the Parker 
Review and agreed to submit diversity data for the Board 
and senior leadership of the Group for the year ended 
31 December 2023.

Director independence

The Board assessed the independence of directors in 
accordance with the UK Corporate Governance Code 2018, 
taking into account: 

•  length of service;
•  close family ties; 
•  current or former employment by the Company; 
•  material business relationships;
•  cross directorships; 
•  significant shareholdings; and 
•  additional remuneration.

Election and tenure of directors

The skills matrix was updated to identify future succession 
priorities of automotive/retail, digital/technology, and 
remuneration.

Recommended the appointment of the Directors below  
to the Board: 

•  Byron Grote 
•  Adrian Lewis 
•  Stuart Rowley
•  Alison Platt

Recommended the appointment of Jerry Buhlmann as 
Chairman and Alison Platt as Senior Independent Director 
following the Annual General Meeting in May 2024.

The Board has achieved the Parker Review target of having 
one director from an ethnic minority background. 

Over half the Board consists of independent Non-Executive 
Directors.

Juan Pablo Del Río is not considered independent due  
to his family shareholding and close ties to the Derco 
business acquired in 2023.

Reviewed the contribution of each Director throughout 
the year. 

Shareholders voted to appoint or re-appoint all directors 
with each resolution receiving over 95% in favour. 

Recommended the re-appointment of all Directors to  
be put to shareholder vote at the 2023 AGM. 

Recommended the re-appointment of Alex Jensen for  
a further three-year term.

Reviewed the performance of Alex Jensen following  
the completion of three years on the Board.

Recommended the appointment of Sarah Kuijlaars as 
Chair of the Audit Committee. 

Reviewed Committee membership following the departure 
of John Langston, and the appointment of three new 
Non-Executive Directors during the year. 

Time commitment and other appointments

Reviewed the policy on multiple board appointments taking 
into account the guidance of investors and proxy advisors 
on overboarding. 

Assessed external commitments to ensure directors have the 
necessary time available to fulfil their duties:

The policy on multiple Board appointments was approved 
for a further 12 months. 

The Committee agreed that as this was for a limited 
time it would not hinder his ability to carry out his duties 
to Inchcape. 

•  Byron Grote took on the role of chairman of a FTSE 100 

company on a temporary basis during 2023. 

80 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Diversity within Inchcape
We are passionately committed to promoting inclusion, diversity, and equality in the workplace and it is inextricably 
linked to our strategy. We value diversity in the broadest sense including, but not limited to age, disability, ethnicity, 
gender, sexual orientation, or educational, professional, and socio-economic backgrounds. The objective of ensuring 
a diverse Board is to provide fresh perspectives which enrich our decision making and the aim of the policy statement 
is to reflect this ethos. 

We reported that last year’s Board evaluation raised the need to accelerate the continued focus on succession 
planning. 2023 saw women in executive management increase from 22% to 28%, including the appointment of 
Liz Brown to the GET. The Group has a target of at least 30% of senior leaders to be women by the end of 2025.

The Board and its Committees are subject to the Group’s Global Inclusion & Diversity Policy, which is reviewed annually 
and is available on the Company’s website at www.inchcape.com. The policy is implemented during the nomination 
process where all aspects of diversity are valued along with the range of skills, experience, and knowledge needed  
to enable the Board to make the right decisions to achieve the objectives of the Accelerate strategy and to create 
long-term sustainable success. 

The breakdown of the ethnic and gender identity of Company colleagues as at 31 December 2023 is as follows:

Gender identity

Men

Women

Other

Not specified/prefer not to say

Number of 
colleagues

Percentage  

of colleagues

Number 
of Board 
members

Percentage of 
the Board

Number of 
senior positions 
on the Board*

Number in 
executive 
management

Percentage 
of executive 
management

15,460

5,978

2

2

72%

28%

0%

0%

7

4 

0

0

64% 

36%

0%

0%

4

0

0

0

58

23

0

0

72%

28%

0%

0%

Ethnic background

White British or other White

Mixed/Multiple Ethnic Groups

Asian/Asian British

Black/African/Caribbean/Black British

Other ethnic group, including Arab

Not specified/prefer not to say

Number 
of Board 
members

Percentage of 
the Board

Number of 
senior positions 
on the Board*

Number in 
executive 
management

Percentage 
of executive 
management

10

0

1

0

0

0

91%

0%

9%

0%

0%

0%

4

0

0

0

0

0

59

3

10

1

3

5

73%

4%

12%

1%

4%

6%

* Includes Chair, Group Chief Executive, Senior Independent Director, or Group Chief Financial Officer.

The Company satisfied the Parker Review recommendation of at least one Director from a minority ethnic background 
following the appointment of Nayantara Bali in 2021. The Group has set an ethnic minority percentage target of 23%  
for the senior management team to be maintained and achieved by 2027. Our goal is to maintain or improve the 
representation of ethnic minorities in senior management, as well as to improve the proportional representation of 
ethnic minorities within the ethnic minority categories to better reflect the global communities in which we operate. 
One of our core themes for our Inclusion & Diversity strategy in 2024 is ethnicity & culture which aims to cultivate an 
environment that celebrates diverse cultural backgrounds and ethnicities, foster cross-cultural understanding, and 
explore the nuances of ethnicity within our global community.

As at 31 December 2023, the Board comprised of 36% women with all Committees comprising of at least 40% women. 
Alison Platt joined the Board on 2 January 2024 as Non-Executive Director and at the publication date of this report, the 
Board now comprises of over 40% women on the Board. It is intended that Alison will replace Jerry Buhlmann as Senior 
Independent Director following the AGM in May 2024. If her election is approved by shareholders, this will result in the 
Company meeting all diversity targets under LR 9.8.6 from May 2024. 

Diversity data is collected through our global HR system which enables self-identification through a multiple-choice 
dropdown with the same definitions as used under LR 9 Annex 2. Colleagues are also invited to submit their disability 
information, sexual orientation, and religion through the system. We roll out communications and campaigns annually 
to encourage full disclosure in markets where we can ask and collect data. All Board directors are asked directly  
to confirm their background information on an annual basis so to complete the above tables.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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CORPORATE GOVERNANCE REPORT  
CONTINUED

AUDIT COMMITTEE 
REPORT

SARAH KUIJLAARS 
CHAIR

Membership

Sarah Kuijlaars (Chair)

Jerry Buhlmann

Byron Grote

Stuart Rowley

John Langston

Number of 
meetings held/
attendance

5/5

5/5

5/5

2/2

2/2

The Committee’s terms of reference can be found at 
www.inchcape.com/responsibility/governance.

DEAR SHAREHOLDER

I am pleased to present the Audit 
Committee Report for the year ended  
31 December 2023. The aim of this report is to 
provide an overview of how the Committee 
has discharged its responsibilities during the 
year and to highlight the significant issues 
considered by the Committee. 

The Committee plays an important role in the Group’s 
governance framework providing independent challenge 
and oversight across financial reporting and internal control 
procedures. The Committee members use their skills, 
knowledge, and experience to bring an independent 
mind-set to the deliberations which results in the collective 
view being expressed to the Board.

The Committee held five scheduled meetings throughout 
the year discussing its key areas of responsibility: financial 
reporting, internal control and risk management, 
compliance, whistleblowing, and fraud in addition  
to internal and external audit. The Committee consists 
solely of independent Non-Executive Directors, with the 
Chairman, Executive Directors, and members of the 
management team in attendance.

Changes to the Committee 
I was delighted to be appointed as Chair of the Audit 
Committee following John Langston’s retirement in May 
2023. John’s advice and guidance has been invaluable, 
and he leaves a strong Committee with a clear purpose, 
and I would like to thank him for his contribution over the 
last nine years. 

I am also pleased to welcome Stuart Rowley, who joined 
the Board in July 2023, to the Committee. As detailed  
on page 73 of the Corporate Governance Report, Stuart 
has over 30 years’ experience with Ford in a variety of 
finance and senior leadership roles and his insight into  

the automotive sector will be a valuable contribution  
to our discussions. 

With regards to recent and relevant experience on the 
Committee, I have held several senior finance roles, most 
recently as chief financial officer of De Beers and I am  
a Fellow of the Chartered Institute of Management 
Accountants. Of the other Committee members, both 
Byron Grote and Stuart Rowley have a wealth of financial 
knowledge and experience gained in large multinational 
organisations in various sectors. Byron Grote also serves as 
the audit committee chair of InterContinental Hotels Group 
plc and Tesco plc.

External auditor
In line with the Financial Reporting Council’s (FRC) Ethical 
Standard, Anna Marks of Deloitte LLP stepped down  
as lead audit partner after five years and was replaced  
by David Griffin. The handover process was managed 
seamlessly, by both the management and Deloitte teams, 
with no disruption to the audit process. I would like to thank 
Anna for her guidance and counsel during her tenure. 

During the year, the Audit Quality Review (AQR) team  
of the FRC selected Deloitte’s 2022 audit for an AQR 
inspection and gave a rating of ‘Limited improvements 
required’. The Committee reviewed the FRC’s findings  
and discussed the outcome and associated actions of  
the inspection with the external auditor. Further information  
is given on page 88. 

Financial reporting
The significant issues in relation to the financial statements 
considered by the Committee are given on page 85.  
The Derco acquisition was a key consideration for the 
Committee during the year, with the Committee assessing 
the approach taken by management to determine the  
fair value of identifiable assets and liabilities acquired,  
key issues and adjustments, reviewing the completion 
accounts process, and assessing the progress being made 
on aligning the Derco accounting policies with the Group’s 
accounting policies. 

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The Committee also considered the accounting in relation 
to the acquisitions in Indonesia, New Zealand, and the 
Philippines, and are satisfied with the assessment that  
no further adjustments need to be made. 

The Committee also spent time reviewing the forecasts, 
projections and assumptions used in determining whether 
the Group is able to adopt the going concern basis of 
accounting in preparing the financial statements. 

Internal control and risk management
Following the acquisition of Derco, the integration was  
also a key consideration for the Committee when reviewing 
internal control and risk management processes. The 
Committee received regular updates on the integration 
plan which was rolled out in a phased approach with 
phase one key controls designed and implemented soon 
after completion and phase two key controls embedded 
by June 2023. In addition, a newly formed controls function 
was put in place, a Head of Controls appointed, and an 
Internal Control Academy established to induct and train 
the new team. 

During the year, the Committee also received reports  
on planned and delivered enhancements to the Internal 
Control framework. These included revised business control 
self-assessments, refreshed IT general controls aligned  
to the National Institute of Standards and Technology  
(NIST) security framework and digital organisation, and 
strengthened controls assurance provided by the regional 
Internal Controls team. The Committee assessed the 
internal control framework to ensure the controls were 
appropriately designed to mitigate risks, and reviewed 
progress throughout the year, taking care to consider  
if appropriate resources and time was available for 
management to execute the plan given the significant 
Derco integration project.

During the year, the Committee reviewed the principal  
and emerging risks, as well as the appropriateness of the 
risk management framework and risk assessment process. 
Further details can be found on pages 86 to 87 and in  
the Risk Management Report on pages 56 to 64. 

Internal Audit 
A primary source of assurance for the Committee is through 
the delivery of the Internal Audit plan (IA Plan) which is 
structured to align with the Group’s strategic priorities. The 
audit strategy is updated on an annual basis to ensure that 
it is aligned to the changing risk profile of the Group, the 
external environment, and the needs of both management 
and the Audit Committee.

The 2024 IA Plan was prepared and approved by the 
Committee in November 2023. When approving the IA 
Plan, the Committee assessed the alignment to the 
Accelerate strategy and principal risk profile, proposed 
audits, and audit coverage. 

Focus will be on assurance over integration of newly 
acquired businesses including Derco synergies, Responsible 
Business (including ESG and climate reporting), digital 
platforms & programme assurance, and legal and 
regulatory compliance. 

Cybersecurity 
Cybersecurity continues to remain one of the most 
significant risks, and the Chief Information Security Officer, 
and the Chief Digital Officer provide an update on 
cybersecurity twice a year, with ad hoc updates as 
needed. These reports provide the Committee with 
information on NIST progress, cyber monitoring, and any 
notable incidents. The Committee also considered the 
cybersecurity approach to M&A, and the processes and 
controls in place to integrate new businesses into the 
Group’s systems, which included the plan to integrate  
the Derco businesses. 

Excellent progress has been made on the Group’s 
cybersecurity programme and during the year PwC 
carried out a Group Cyber Internal Audit review looking  
at the design, implementation, and operating effectiveness 
of the cyber remediation solution against the target NIST 
maturity and the target net risk level of the Cyber principal 
risk. I am pleased to report that the cyber maturity score is 
above the 2.6 target and the NIST maturity journey remains 
on track. 

Following several years of positive improvement, a 
cybersecurity strategy review has been developed,  
and the Committee will review progress against the 
priorities during 2024 which include threat intelligence  
led prioritisation, API data governance, Zero Trust access, 
and ‘self-healing’ platforms. 

Audit and governance reforms 
Following the Governments’ decision to withdraw the 
proposed audit and governance reforms, the Committee 
agreed to continue the assessment of the control 
environment which was already at an advanced stage. 
The Committee received a gap analysis of the internal 
control and risk management framework as compared to 
the internal control framework Committee of Sponsoring 
Organisations (COSO). The Group Internal Control team 
assessed entity level controls which were mapped against 
the COSO principles. Further details are given on page 87.

Focus for 2024 
Next year the Committee will focus on: 

•  M&A integration; 
•  ESG impacts on activities, planning, and disclosure; and 
•  acquisition accounting.

I look forward to updating you on the progress made in 
next year’s Annual Report and Accounts. 

SARAH KUIJLAARS 
CHAIR OF THE AUDIT COMMITTEE

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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Key activities 

What we did

Financial reporting
Review of the statutory financial statements and interim results 
ahead of recommendation to the Board for approval. 

Consideration of key accounting and reporting judgements 
including disposal of Russian business, impairment, 
hyperinflation, adjusting items, and acquisition accounting. 

Assessment of the Annual Report and Accounts as a whole to 
determine whether it is fair, balanced, and understandable. 

Review of upcoming corporate reform and other regulatory 
topics.

Internal Control
The Committee reviewed reports provided by management 
and the external auditor including: 

•   progress InControl Standards (ICS) self-assessed compliance;
•  outcomes of the regular controls testing programme; 
•  ICS gaps and closure; 
•  new business controls and compliance integration;
•  the external auditor’s control improvement; and 
•  recommendations and other observations from the audit  

of the Group for the year ended 31 December 2022.

Risk management
The Committee reviewed the Enterprise Risk Management 
(ERM) priorities.

Considered new risks relating to the integration of Derco and 
business interuption (pandemic and natural hazards).

Reviewed refreshed framework for business resilience and 
identification of climate change risks and opportunities.

Reviewed the effectiveness of the Company’s ERM activities.

Considered management’s assessment of internal control and 
risk management systems as compared to the Sarbanes-Oxley 
Act and COSO framework. 

Internal Audit
The Committee reviewed:

•  the 2023 IA Plan;
•  progress against the IA Plan;
•  the status of open audit issues;
•  mitigation plans for any internal control failings;
•  newly reported and open whistleblowing cases and action 

plans to resolve; 

•  the Americas Internal Audit plan; and 
•  process and results of the Internal Audit effectiveness review.

Outcomes

Approval of the interim financial statements, and Annual 
Report and Accounts. 

Consideration of the impact of climate change on 
financial planning including impairment – please see 
note 10 on page 165 of the financial statements and  
the TCFD Report on pages 40 to 53 for further details. 

Assessment of the Group’s viability and approval of the 
going concern statement – please see page 64 and 
page 118 for further details. 

2023 ICS business control self-assessments complete, 
gaps highlighted are tracked and monitored to 
completion.

New controls relating to data privacy introduced and IT 
general controls refreshed, including NIST cyber controls. 

Phase 1 Derco controls integration plan complete for 
2023. Phase 2 in progress and tracking to plan. 

Controls integration plans established and on track for  
all remaining 2023 acquisitions. 

All external auditor control improvement 
recommendation points tested and closed as planned.

Climate risk and opportunities refreshed for 2023 and 
embedded into ERM processes. Analysis for EV 
misalignment risk complete.

Reviewed and discussed the COSO assessment and 
principles on which implementation will be based. 
The Committee will monitor management’s development 
of the framework. 

Following approval by the Committee, the 2023 plan was 
delivered in full with 43 reports delivered in the period. 

The Americas Internal Audit plan was finalised and 
adopted in full, and the Internal Audit team fully 
integrated into the business.

363 whistleblowing cases were received during 2023. 
210 cases have been investigated and closed. 
The remaining cases are either awaiting additional 
information or are in progress. 

The Internal Audit effectiveness review found that Internal 
Audit was effective with good ratings across all measures. 
Recommended actions have been incorporated into 
the function’s continuous improvement plans.

Audit of shared service provider completed.

External auditor
The Committee reviewed the report from the external auditor, 
assessing the auditor’s approach to, and findings in relation to, 
the audit to assess independence and objectivity. Updates on 
upcoming corporate reform and other regulatory topics were 
regularly received throughout the year.

The Committee also received a report from the external 
auditor on the control findings highlighted in their report 
and confirmed that it is satisfied there are no material 
misstatements and that relevant actions are being taken 
to resolve and control matters raised. 

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
Significant issues considered by the Committee during the year

Significant issue

How this was addressed

Impairment – see notes 10 to 12 on pages 
163 to 170
Impairment reviews are carried out 
annually in respect of goodwill and 
indefinite life assets, and if there is an 
indicator of impairment, reviews are 
implemented more frequently. In addition, 
other intangible assets, property, plant 
and equipment, and right-of-use assets 
are reviewed for impairment if events or 
circumstances indicate that the carrying 
value may not be recoverable. This is a 
judgemental process which requires 
estimating future cash flows based on 
future business prospects, determining 
long-term growth rates and discount rates. 
It is the Committee’s view that 
management’s approach to impairment  
is robust, based on reliable supporting 
data from external sources where relevant, 
and with appropriate challenge from the 
external auditor. 

Acquisition accounting – see note 28 on 
pages 192 to 197
Part of the Group’s strategy is to invest 
to accelerate growth. Accounting for 
acquisitions requires judgement to be 
exercised in assessing the fair value of 
assets and liabilities acquired including 
the identification of intangible assets  
and the allocation of acquired businesses 
to cash generating units. 

During the year, the Committee 
considered the acquisition accounting for 
Derco, CATS, Mercedes-Benz in Indonesia, 
and Great Lake Motors in New Zealand.

•  The Committee considered the appropriateness of the cash 

generating units (CGUs) or groups of CGUs used for impairment  
and the allocation of assets thereto. 

•  The Committee debated the cash flow projections used to calculate 

the value in use, considering whether these reflect a reasonable 
expectation of future performance.

•  The Committee considered how management had determined  

the discount rates and long-term growth rates.

•  The Committee discussed the impact of climate change, including 
electrification on impairment and the impact of electric vehicles  
on aftersales.

•  The Committee assessed the reliability of data provided by external 

advisors and independent specialists used in key assumptions.

•  The Committee also discussed the appropriateness of the disclosures 
to be made in the Annual Report and Accounts to satisfy itself that 
they provided users of the financial statements with sufficient 
information to understand the judgements made by the Group.

After considering all available information and reviewing the findings, 
the Committee concluded that management’s impairment reviews  
of non-financial assets were appropriate.

•  The Committee considered whether the judgements relating to the 
fair value of assets and liabilities and the adjustments made were 
appropriate, including the nature of the intangible assets identified 
and the useful lives assigned thereto.

•  The Committee discussed the level of assistance provided by external 

advisors to support the approach taken by management as well  
as management’s oversight of those advisors.

•  The Committee reviewed the allocation of the acquired assets and 

liabilities to CGUs and the allocation of goodwill to the relevant group 
of CGUs.

The Committee concluded that it was satisfied with management’s 
valuations of the assets and liabilities, including the degree to 
which such valuations are supported by professional advice from 
external advisors and that the acquisitions had been accounted 
for appropriately. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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Financial reporting 
The Committee provided oversight by reviewing the 
half-year and annual financial statements, taking  
into account:

•  the quality and acceptability of accounting policies 

and practices;

•  material areas in which significant judgements have 
been applied or discussed with the external auditor;

•  the clarity of the disclosures and compliance with 

financial reporting standards and relevant financial and 
governance reporting requirements including the Code;

•  any correspondence from regulators in relation to the 

Group’s financial reporting; and

•  reviewing assumptions and assurance to support the 

long-term viability statement.

The Committee carried out its work using information 
supplied by management, the external auditor, and other 
advisors as appropriate. During the year, the Committee 
received reports from the Group Chief Financial Officer 
and the Group Head of Reporting on impairment, 
adjusting items, acquisition accounting, and pension 
scheme liabilities. 

Regular updates are also received from the Group Tax 
Director during which the Committee reviewed the 
Group’s effective tax rate, deferred tax, and tax audits 
and settlements. In addition, the Committee also received 
an update on the OECD’s Pillar Two framework, how this 
will impact the Group in the short and long-term, and the 
processes being developed by the cross functional working 
group to manage the implementation.

Risk management and internal control 
The Board has overall responsibility for the Group’s  
risk management and internal control framework  
including ensuring: 

•  there is an appropriate mechanism in place to identify 

the risks the Group faces;

•  management teams focus on those risks and action 

plans are in place to mitigate or respond to those risks;

•  a compliance programme is in place that meets or 
exceeds external benchmarks and is appropriate in 
terms of legal requirements, content, sector, cost,  
and resources; 

•  internal controls are appropriate, well designed and 
operating consistently across the Group to manage  
risk effectively; and

•  the Group’s whistleblowing programme is appropriately 
managed to reduce the risk of fraud or respond quickly 
and decisively in the event the Group falls victim to fraud.

The Committee receives a report on ERM framework at 
each meeting from the Group Head of Internal Audit. 
During the year, the Committee monitored the ERM 
priorities for 2023, reviewed the assessment of the principal 
risks including the new risk relating to the Derco integration 
and assessed the framework in place for business  
resilience and identification of climate change risks  
and opportunities.

Further details on how the Group manages risk is given  
in the Risk Management Report on pages 56 to 64.

InControl Standards
InControl Standards (ICS), are designed to enable 
management to establish, assess, and enhance strong and 
consistent risk and control governance. The framework is 
regularly reviewed and updated in line with emerging 

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Group risks, in response to emerging Internal Audit issues, 
and following any investigation activity. The ICS has been 
designed to mitigate the most significant risks across the 
Group providing robust governance and sound controls.

The central and regional Internal Controls teams support 
the business by providing the framework, tools, and 
training, and ongoing support to embed the ICS across  
the business. The Internal Control function is separate from 
the Internal Audit function and works with management 
teams to design controls that are proportionate to the level 
of risk, supported by systems, and are easy to follow.

During the year the Committee considered the 
self-assessment scores for each market, control gaps 
identified and remedial action plans, the implementation 
of key controls in Derco, the bank reconciliation process 
review, controls automation plans, and new business 
controls integration. 

Main features of the internal control and risks 
management systems in relation to financial reporting
The key features of the Group’s internal control and risk 
management systems that underpin the accuracy and 
reliability of financial reporting include: clearly defined lines 
of accountability and delegation of authority; the Group’s 
Code of Conduct; policies and procedures that cover 
financial planning and reporting; preparing consolidated 
financial accounts; capital expenditure; project 
governance; and information security. Processes  
and systems in place include:

•  annual approval of the Group’s budget by the Board 
with regular updates on actual performance against 
plan, regional breakdowns, and analysis of variances;
•  a comprehensive system of key control and oversight 

processes, including regular reconciliations;
•  updates for the Committee on accounting 

developments, including draft and new accounting 
standards and legislation;

•  reports from Internal Audit on matters relevant to the 

financial reporting process, including periodic 
assessments of internal controls, processes, and fraud risk;

•  independent updates and reports from the external 

auditor on accounting developments, application of 
accounting standards, key accounting judgements,  
and observations on systems and controls;

•  appointment of experienced and professional 

colleagues with requisite knowledge and skills to perform 
their duties; and

•  appropriate Board oversight of external reporting. 

In addition, the Group has established a dedicated 
Financial Controls team at Group and regional levels 
supported by controls testing on a quarterly basis, 
with progress reported to management and the Audit 
Committee at regular intervals during the year, including 
implementation of management actions to remediate 
issues identified and make improvements.

Monitoring the effectiveness of the risk management 
and internal control systems
The Board, through delegated authority to the Audit 
Committee, has ultimate responsibility for the effective 
management of risk across the Group and for monitoring 
how each business area implements appropriate 
internal controls. 

The Group’s risk management systems are designed to 
support the business in actively managing risk to achieve 

business objectives and can only provide reasonable, but 
not absolute, assurance against material misstatement 
or loss. These systems are also designed to be sufficiently 
agile to respond to changes in circumstances such as the 
consequences of new acquisitions, changes triggered  
by new legislation and significant external events.

The Committee monitors the effectiveness of the internal 
control and risk management systems through various 
sources of assurance including reports from the Group 
Head of Internal Audit on the ICS framework, the ERM 
framework, and the status of internal audits. 

When reviewing the effectiveness of the ERM framework, 
the Committee considered the design of the ERM process, 
whether it had been applied to all material areas of the 
business, whether the process had identified the most 
material risks to the Group, and any new or additional 
mitigation actions to address the principal risks. The 
Audit Committee also receives reports on principal risk 
descriptions and risk footprint, as well as receiving 
regular updates on the status of the Group’s principal 
and emerging risks. This year, these reviews have covered 
areas including cybersecurity and IT resilience.

When assessing the effectiveness of the internal control 
framework, the Committee considers the independent 
assessment of the effectiveness of risk management and 
internal control systems provided by the Group Head of 
Internal Audit. The Audit Committee also receives regular 
reports on the status of the controls assurance plan which 
covers controls in each market and function, and monitors 
compliance with and effective operation of the ICS 
framework. The Committee also considered the actions 
taken to enhance controls design and effectiveness, testing 
results and trends analysis derived from the Group’s 
integrated risk management system. 

In addition, the Committee reviews the report presented 
by Deloitte during the year on control improvement 
recommendations and other observations made on  
the control environment during the audit.

Any significant control failings or weaknesses are reported 
to the Board, along with a detailed review of the findings 
and mitigation plans being put in place. The Board 
monitors progress against plans until it is satisfied that such 
matters are resolved appropriately. 

The Board has determined that there were no significant 
failings or weaknesses identified during the review of risk 
management and internal control processes during the 
year and further confirms that these systems were in place 
during 2023 and to the date of this report. The Board  
is satisfied that the control environment was materially 
effective during the course of the year.

Sources of assurance 
Internal Audit 
The Group Head of Internal Audit presents the IA Plan to  
the Committee for review and approval on an annual 
basis. The Committee assesses the IA Plan to ensure that  
it is fully aligned with the Group’s Accelerate strategy  
and principal risks.

The outcomes of Internal Audit assignments are reviewed 
by the Committee throughout the year providing details 
of overall ratings, reasons for the rating, and actions to  
be taken within a specific timeframe. During the year,  
the Committee considered the findings of a number of 
audits including new market integration and synergy 
achievement, and ERP system and programme assurance 
in addition to market and functional audits.

The Audit Committee assesses the effectiveness of Internal 
Audit by reviewing its annual IA Plan at the start of the 
financial year, monitoring its ongoing quality throughout 
the year, and assessing completion rates and feedback 
provided following completion of the annual IA Plan. 
Having carried out this assessment, the Audit Committee  
is of the view that the quality, experience, and expertise  
of Internal Audit is appropriate for the business.

Functional assurance 
A broad range of assurance activities have been designed 
and established across the business to target key risk areas, 
such as finance, legal and regulatory, digital, cyber, and 
health, safety & environment (HSE). While reporting lines 
for these activities are directly to the respective business 
areas, the processes and controls of these functions are 
periodically tested by Internal Audit and discussed with the 
Audit Committee. The Chief Information Security Officer 
and Group Tax Director provide regular reports to the Audit 
Committee on their areas of expertise. 

Operational oversight
Senior management forums and committees provide 
oversight and challenge on key risk areas within individual 
businesses, cross-business programmes, or activities, such 
as transformation programmes, acquisitions, Responsible 
Business, Digital, People, HSE, Cyber and other areas of 
change. The output from these discussions forms part of 
the updates provided to the Audit Committee or assured 
through the Internal Audit and ICS programme. 

Audit and governance reforms
During the year, management reviewed its approach  
to assurance in preparation for the proposed audit and 
governance reforms, and updated UK Corporate 
Governance Code. A number of the proposed reforms 
were withdrawn by the Government in late 2023, however 
the control analysis work had already been completed by 
that time. A gap analysis of the internal control and risk 
management framework was compared to the COSO and 
the findings from this assessment were reported to the Audit 
Committee to inform their assessment on the effectiveness 
of risk management and internal control systems and the 
ability to meet the expectations of the current and revised 
UK Corporate Governance Code.

Whistleblowing
Colleagues and third-party business partners are 
encouraged to raise concerns about potential breaches 
of the Code of Conduct or other policies, either to their  
line managers, Legal, People, Internal Audit and Risk 
colleagues, or to Speak Up, a confidential whistleblowing 
mechanism. Speak Up is a global service administered by 
an independent provider, accessible online, by QR code  
or by telephone. Independent Inchcape teams investigate 
allegations, with progress being monitored by Internal 
Audit. When allegations are substantiated, appropriate 
disciplinary and corrective actions are taken. 

The Head of Internal Audit provides an update on fraud 
and whistleblowing cases at each meeting which includes 
new reports made throughout the year and open cases still 
under investigation. The cases which are reported to the 
Audit Committee are those of sufficient significance to 
warrant attention; however, a list of all reports is also 
provided to the Audit Committee for its review along with  
a breakdown by market, report type, and source. The Audit 
Committee Chair reports to the Board on any significant 
whistleblowing cases, and remediation plans, as they arise. 
There were no significant whistleblowing cases reported  
to the Board during the year.

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External audit
The Committee has complied with the FRC’s guidance, 
issued in May 2023, on Audit Committees and the External 
Audit: Minimum Standard. The activities undertaken by the 
Committee to meet the requirements of the Standard are 
given on pages 82 to 89 of this report.

Audit tender
Following an audit tender process during 2017, Deloitte LLP 
was appointed as the Group’s auditor with shareholder 
support for the appointment given at the 2018 Annual 
General Meeting. David Griffin is the lead Audit Partner 
and has been in position since July 2023. 

The Company is in compliance with the requirements of  
the Statutory Audit Services for Large Companies Market 
Investigation (Mandatory Use of Competitive Tender 
Processes and Audit Responsibilities) Order 2014, which 
relates to the frequency and governance of external audit 
tenders and the setting of a policy on the provision of 
non-audit services. The Committee reviews and makes  
a recommendation to the Board with regard to the 
reappointment of the current external auditor. In making 
this recommendation, the Committee monitored and 
assessed their effectiveness, objectivity, independence, 
lead partner rotation, and any other factors that may 
impact the Committee’s judgement regarding the  
external auditor. 

The Committee has concluded that it remains satisfied 
with the effectiveness and quality of the audit work. The 
Committee also remains satisfied with the capabilities of 
Deloitte, its knowledge of the business, and its relationship 
with Inchcape. The Committee believes that it is in the 
best interests of shareholders to continue to recommend 
Deloitte as the external auditor and it is not currently 
anticipated that a tender process is immediately required. 
In line with regulation, the Committee plans to initiate a 
competitive tender of the external audit contract in 2026.

Auditor effectiveness, independence, and objectivity
A high-quality audit provides stakeholders with assurance 
that the financial statements give a true and fair view of 
the business. Assessing whether the external audit process 
provides this is a key activity of the Audit Committee during 
the year.

The Committee carries out its assessment on an ongoing 
basis by considering its interactions with the auditor, its 
observations of the auditor, and the relationship between 
the Audit Committee, the auditor, and management.  
The Committee also considers interactions with the Head  
of Internal Audit and external regulators, such as the FRC.

The auditor’s report to the Committee sets out the audit 
plan, materiality, scoping, the risk assessment process, 
significant risks, other areas of focus, the purpose of the 
report, and responsibility statement. The Committee reviews 
at each stage of the audit to ensure whether it is satisfied 
that the audit plan is appropriate, if the auditor is meeting 
its obligations, and to agree any changes to the audit  
if they arise.

The Committee encourages a culture of open 
communication and debate, and the Committee 
believes that it is able to ask questions on key issues and 
to challenge it when it feels more information is needed. 
The Committee also looks at how management responds 
to requests from the auditor and carefully reviews the 
auditor’s findings and recommendations at each meeting.

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When the auditor supports management’s approach,  
the Committee considers the evidence supplied by the 
auditor to support its decision to ensure that the auditor 
is not compromised and remains objective. Where the 
auditor has challenged management the Committee 
considers the feedback from management, whether the 
issues are addressed satisfactorily, and whether agreed 
positions are appropriate.

The auditor also meets with the Committee without the 
presence of management on a regular basis, usually 
following each meeting. This gives the auditor an 
opportunity to confirm its view that management are 
addressing any issues raised appropriately or to raise  
any concerns they may have.

External evidence of the quality of the audit is also vital  
in assisting the Committee in its review of the effectiveness 
of the audit, with the audit quality inspection reports being 
a key source of external evidence of audit quality. 

Audit Quality Inspection and Supervision report
During the year, the 2022 audit file was selected by the  
FRC for an AQR inspection and received a rating of ‘Limited 
improvements required’. The findings raised by the AQR 
and the audit team actions for the 2023 audit were 
presented to the Committee for its consideration. 

The AQR report noted good practice over Deloitte’s 
oversight of the Derco acquisition and the relevant findings 
and learnings from the AQR inspection with Deloitte’s 
component teams, as deemed appropriate. 

Further, in July 2023 the FRC issued reports on Audit Quality 
Inspection and Supervision, providing a summary of the 
findings of its Audit Quality Review team for the 2022/23 
cycle of reviews. 

The Committee discussed the summary of findings with 
Deloitte and considered the auditors response and action 
plan which include incorporating firm-wide learnings into 
the audit plan, where relevant. 

Factors considered to assess quality of the external audit 
Mindset and culture
The ethical and professional principles adhered to by 
the auditor; whether the auditor has any personal or 
commercial interests in the Group; and how they have 
demonstrated high standards of independence, integrity, 
objectivity, and challenge throughout the year.

Skills, character, and knowledge
The auditing skills of the audit team; level of knowledge of 
the automotive distribution and retail industry possessed by 
the audit team; the auditor’s understanding of its 
obligations to users of the financial statements; and an 
ability to challenge where appropriate whilst maintaining  
strong relationships.

Quality control
The processes the auditor has in place to identify and 
address risks to the audit and assessing the steps taken  
to complete the annual audit plan.

Feedback from business
The Committee receives feedback from management  
on the quality of the auditor’s delivery, communication, 
and interaction with the various finance teams across  
the Group, which is communicated back to the  
external auditor.

Auditor independence
Deloitte continually monitors its independence and ensures 
that appropriate safeguards are in place including, but not 
limited to, the rotation of senior partners and staff and the 
involvement of other partners and staff to carry out reviews 
of the work performed and to otherwise advise if necessary.

Non-audit services
Implementing a Non-Audit Services Policy (Policy) is also 
key to ensuring the independence of the external auditor. 
The Policy for non-audit services sets out the permitted and 
non-permitted non-audit services as well as the approval 
levels required by the Audit Committee and is designed  
to ensure that the external auditor’s objectivity is not 
compromised by earning a disproportionate level of fees 
for non-audit services or by performing work that, by its 
nature, may compromise the auditor’s independence. 

However, using advisors who understand the Group’s 
business can be a benefit and the Committee will consider 
non-audit services supplied on an ongoing basis.

The Audit Committee review the non-audit services 
provided by the external auditor twice a year.

The Group’s Policy on non-audit services to be provided by 
the Group’s auditor defines two types of non-audit services 
that may be performed:

•  regulatory services, which are services undertaken as 
auditor or reporting accountant which are outside the 
scope of the statutory audit, but which are consistent 
with the role of statutory auditor; and

•  permitted non-audit services, which are services that  
the auditor may be permitted to undertake subject to 
the appropriate level of approval.

The aggregate fees incurred for permitted non-audit 
services relative to the audit fee should not exceed 70% of 
the average audit fee over the previous three years, with 
such cap applicable to both Group and United Kingdom 
audit fees.

The provision of permitted non-audit services will only  
be approved by the Audit Committee if:

•  engagement of the auditor to provide the services does 

not impair the independence or objectivity of the 
external auditor;

•  the skills and experience of the external auditor make  
it the most suitable supplier of the non-audit service;
•  the auditor does not have a conflict of interest due to  

a relationship with another entity; and

•  the aggregate fees incurred for permitted non-audit 

services relative to the audit fee do not exceed 70% of 
the average audit fee over the previous three years.

Permitted non-audit services above a certain level  
are approved on a case-by-case basis by the Audit 
Committee. 

Permitted non-audit services carried out during the year
Deloitte acted as reporting accountants for the £350m 
bond issuance, providing an opinion on the Pro Forma 
Financial Information that was included in the Offering 
Circular and comfort letters on Significant Change and 
data extracted from the Group’s Annual Report and 
Accounts. The work performed in relation to the comfort 
letters and financial extraction are considered permitted 
non-audit services.

The following non-audit fees incurred with Deloitte were:

Regulatory services

Permitted non-audit services

2023 
 £’000

120

279

2022  
£’000

5,421

819

The ratio of permitted non-audit services to audit fees for 
the year ended 31 December 2023 was 0.06:1. Full details 
are shown in Note 3d of the notes to the financial 
statements on page 152.

The Group remained within the Audit Committee approved 
ratio of audit to non-audit fees throughout 2023. The 
non-audit fees were significantly higher in 2022 due to the 
services provided by Deloitte in respect of the acquisition 
of Derco. 

Audit fees paid to the auditor
Fees paid for services provided by Deloitte (three-year 
average) were:

Audit fees 

2023  
£’000

4,899

2022 
£’000

3,524

After considering all of the elements detailed in this report, 
the conclusion of the Committee is that the auditor carried 
out its audit effectively and that the auditor is independent 
and objective.

Fair, balanced, and understandable
The Audit Committee carried out its own assessment of the 
financial statements, and the Annual Report and Accounts 
as a whole, and is satisfied that it provides the necessary 
information for shareholders. 

The Committee considered whether the information given 
in the financial statements is a true reflection of the 
narrative reporting throughout the Annual Report and 
Accounts, whether the key performance indicators give a 
true indication of the health of the business and if the issues 
considered of significant risk by both the external auditor 
and the Committee are aligned.

The processes and procedures in place to satisfy the Board 
of the integrity of the financial and narrative statements 
include a robust disclosure verification process, monthly 
financial performance updates, and meetings with the 
internal and external audit functions without the presence 
of management.

The Company’s business model and strategy are set out  
on pages 2 to 9 and a statement of the Directors’ 
responsibilities is set out on pages 115 to 118 which includes 
the going concern statement. 

During the year, the Committee: 

•  considered key audit issues, accounting treatment and 

judgements in relation to the financial statements; 

•  where risks were identified, either in relation to processes, 
key transactions, or colleagues, undertook a deeper 
review of matters, challenging management to improve 
the control environment and tighten processes; 

•  challenged management on the assumptions used and 

the judgements that have been applied, with assurances 
given from both external and internal sources; and 

•  assessed whether the Annual Report and Accounts are 

fair, balanced, and understandable. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

89

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

CSR COMMITTEE 
REPORT

ALEX JENSEN
CHAIR

Membership

Alex Jensen (Chair)

Nayantara Bali

Jerry Buhlmann

Byron Grote

Nigel Stein

Duncan Tait

Number of 
meetings held/
attendance

3/3

3/3

2/3

3/3

3/3

3/3

The Committee’s terms of reference can be found at  
www.inchcape.com/responsibility/governance.

DEAR SHAREHOLDER

I am pleased to present the report of the CSR 
Committee for the year ended 31 December 
2023. The aim of this report is to provide  
an overview of how the Committee has 
discharged its responsibilities and should  
be read in conjunction with the Responsible 
Business Report on pages 33 to 39, and  
the TCFD Report on pages 40 to 53. 

The Committee held three meetings throughout the year 
covering its key areas of responsibility: Responsible Business 
framework (People, Places, Planet, and Practices), health, 
safety & environment, and workforce engagement.  
The Committee consists of four Non-Executive Directors,  
the Chairman, and the Group Chief Executive. 

Responsible Business 
The ‘Driving What Matters’ plan (Plan), our Responsible 
Business framework, continues to mature as initiatives and 
action plans are embedded within the organisation under 
each of the four pillars: People, Places, Planet, and 
Practices. The Committee received regular updates  
on each of the pillars. Further information on the initiatives 
can be found in the Responsible Business Report on 
pages 33 to 39. 

Materiality assessment and new Sustainability Report
During the year, the Group completed a sustainability 
materiality assessment of the business to improve  
our understanding of the sustainability priorities of  
our stakeholders. 

The purpose of obtaining the views of stakeholders both 
external and internal is to gain insight into their perceptions 
of the Plan, use the findings to further evolve the 
Responsible Business framework to reflect stakeholder 
expectations, and to assess our ability to influence change 
in those areas most important to our stakeholders globally. 

The double materiality assessment consisted of: 

•  best practice assessment using the standards of the 

Global Reporting Initiative; and 

•  assessment of sustainability risks and opportunities,  
as well as positive and negative outward impacts.

The Committee debated the issues and outcomes from  
the materiality assessment workshop which provided four 
key themes: doing more of what Inchcape does well; 
keeping pace with the accelerating mobility transition; 
bolstering internal knowledge of Responsible Business;  
and addressing areas of direct control.

The assessment provided context for strategic positioning 
which will be considered as part of the annual Strategy 
Day in May 2024, and provided input into the Group’s first 
standalone Sustainability Report which will be published  
in 2024 and will be available at www.inchcape.com. 

Further information is given on pages 33 to 34.

Health, safety & environment (HSE)
The Committee received HSE updates at each meeting, 
with approval of HSE objectives reviewed by the Board 
annually. In addition to monitoring progress against plans, 
the Committee considered the HSE assessments carried 
out for the recent Derco acquisition in the Americas which 
was conducted across all 241 sites. The assessment 
identified what control measures are required, immediate 
preventive actions and a long-term risk mitigation plan. 

Workforce engagement
This year, the annual workforce engagement session was 
facilitated by Nayantara Bali, who is a member of the CSR 
Committee, and Jane Kingston, Chair of the Remuneration 
Committee, as I was unable to attend the overseas Board 
visit in person. 

The session took place in Hong Kong and was attended by 
colleagues from a wide range of roles within the business.

Colleagues were invited to ask questions on any topic they 
felt was of importance and the subjects ranged from the 
regional strategy in the context of electric vehicle 

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

transition, how the Board balance environmental, social, 
and governance (ESG) matters and profit when making 
decisions, and how the Board approaches Inclusion  
& Diversity with questions on the approach to equal  
pay globally. 

greater emphasis on quantification; and action focused 
disclosure. The Committee considered what emerging 
regulations mean for the Group, the Group’s ambitions  
in this fast-moving market and what the ultimate role  
of the Committee and the wider Board is.

Feedback was given to the Board and management 
following the session with management agreeing action 
plans to respond to the questions raised. These include 
improved communication on the approach to fair pay 
structuring, how diversity targets will be cascaded  
down the organisation, and whether an ESG target  
will be included in long-term incentive plans. 

Jane Kingston also held a virtual reward engagement 
session and further details are given in the Directors’  
Report on Remuneration on page 93. 

ESG landscape
One of the areas of improvement identified in the 2022 
Board evaluation was to increase ESG knowledge on  
the Board and to support this, the Committee invited 
external consultants to present in-depth reviews on two  
ESG topics: the ESG regulatory landscape and ESG from  
an investor lens. 

The ESG regulatory landscape is complex and continues  
to evolve with companies required to make increasingly 
detailed ESG disclosures. During the review of the 
regulatory environment the Committee focused on three 
main themes: broadening disclosure beyond climate; 

KEY ACTIVITIES 

What we did

Responsible Business 

For each of the four Responsible Business pillars, 
the Committee reviewed and assessed: 

•  the global framework and priorities; and
•  performance against targets. 

The Committee reviewed and approved the  
disclosures made in: 

•  the Responsible Business Report; and 
•  the Task Force on Climate-related Financial Disclosures.

Workforce engagement 

The Board engagement session took place in Hong Kong 
during the overseas Board visit. 

The Committee also reviewed progress against the issues 
raised at the previous year’s engagement session.

Alex Jensen and Nayantara Bali presented at Women  
into Leadership sessions.

Health, safety & environment

The Committee also spent time considering ESG from  
an investor lens to gain a deeper understanding of the 
interests of this group of stakeholders. The Committee spent 
time considering how ESG regulation is impacting both 
investors and lenders and whether the Group’s ESG  
strategy will meet their principles and criteria in the  
short, medium, and long-term. 

These knowledge sessions have been invaluable to the 
Committee members and have enriched the broader 
Board discussions as the Responsible Business framework 
underpins the Accelerate strategy. 

Focus for 2024
Next year the Committee will focus on: 

•  scope 1 and 2 greenhouse gas emission targets; 
•  ESG metric in long-term incentives; and
•  initiatives to achieve diversity targets. 

ALEX JENSEN 
CHAIR OF THE CSR COMMITTEE

Outcomes

The Committee undertook a deep dive on female 
leadership recruitment to assess the appropriateness  
of the target of 30% female leadership by 2025. 

Scope 1 and 2 emissions reduced by over 21,000 tCO2 
market-based against the revised 2019 baseline.

The Committee recommended the outcomes of the 
materiality assessment to the Board for approval.

Feedback to the Board for the 2023 session included  
the approach to pay structuring, and how the process  
for ensuring this is fair, should be made clear to colleagues, 
along with any decisions on implementing ESG metrics  
into the long-term incentive schemes.

The Committee reviews progress against six HSE priorities: 

M&A assessments completed for all new businesses.

•  HSE risk profile reviews;
•  electric vehicle safety procedures;
•  cultural HSE survey;
•  HSE due diligence programme; 
•  HSE contract management system; and
•  mandatory HSE training.

Executive due diligence programme rolled out. 

Cultural HSE survey and psychological safety  
survey completed.

Contract Management System implemented globally.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

91

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CORPORATE GOVERNANCE REPORT 
CONTINUED

DIRECTORS’ REPORT  
ON REMUNERATION

JANE KINGSTON
CHAIR

Membership

Jane Kingston (Chair)

Jerry Buhlmann

Byron Grote

Alex Jensen

Nigel Stein

Number of 
meetings held/
attendance

4/4

4/4

4/4

4/4

4/4

The Group Chief Executive, Group Chief Financial Officer, 
Chief People Officer, Group Reward and Pensions Director, 
and the remuneration advisors Ellason LLP, also attend the 
Remuneration Committee meetings as required. 

DEAR SHAREHOLDER

On behalf of the Board, I am pleased  
to present the Directors’ Report on 
Remuneration for the year ended  
31 December 2023. The aim of this report  
is to demonstrate how the Committee  
has discharged its duties during the year  
and I hope you find it informative.

Changes to the Committee 
As announced in January 2024, I will step down from the 
Board in May 2024, after nearly six years’ service. It has 
been a privilege to serve the Company, and I am delighted 
to confirm that Byron Grote will assume the role of Chair 
following my departure. I am also pleased that Alison Platt 
joined the Committee at the beginning of 2024, bringing  
a wealth of remuneration experience gained during  
her career. 

Remuneration policy
Following a comprehensive policy review and shareholder 
consultation in 2022, I am delighted that shareholders 
overwhelmingly voted in favour of the Directors’ 
Remuneration Policy at the Annual General Meeting in 
May 2023. The feedback received from shareholders has 
helped inform the Committee’s discussion on several key 
areas including ESG targets and pension allowance.

Details of the Directors’ Remuneration Policy are given  
on pages 98 to 104. 

Reflecting our ESG priorities in our incentive framework 
The feedback from shareholders on the introduction of an 
ESG metric inputted to the Committee’s discussion on the 
most appropriate approach. As a result, it was agreed  
to delay introducing an ESG target into the long-term 
incentives schemes for 2023, keeping the metrics within the 
bonus strategic objectives. Further details of the ESG targets 
for the Group Chief Executive and Group Chief Financial 
Officer are given on pages 107 to 108.

The Committee more recently reviewed the position again 
in respect of the 2024 incentives, agreeing that further 
consideration was required before setting ESG targets for 
the long-term incentive awards. In 2024, ESG targets will 
remain in the annual bonus. This position will be reviewed 
on an annual basis. 

Alignment of pension rates
As disclosed last year, following the standardisation of the 
defined contribution plan there was a misalignment 
between the United Kingdom workforce pension 
contribution and the Group Chief Executive cash 
allowance. As a result, Duncan Tait volunteered to freeze  
his allowance as an interim step during 2023 and, from 
2024, receives a pension allowance of 7% of salary, in-line 
with the UK workforce pension rate.

Chief financial officer 
Following a thorough recruitment process, I am delighted 
that Adrian Lewis was appointed as the Chief Financial 
Officer in May 2023. As part of the appointment process the 
Committee considered and approved his remuneration 
package in line with the Directors’ Remuneration Policy.  
To assist in the decision-making process, the Committee 
considered external benchmarking for base salary and 
total remuneration. 

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

The package included a salary of £480,000 per annum  
and benefit entitlements to car scheme, life assurance,  
and medical plans. His pension contribution is 7% of salary, 
in-line with the United Kingdom workforce. 

Adrian is eligible for a target bonus of 75% of salary and  
a maximum bonus of 150% of salary. His 2023 bonus will be 
pro-rated for his time spent as Group Chief Financial Officer 
during the year. He will also be eligible to participate in the 
Performance Share Plan (PSP), the Co-investment Plan 
(CIP), and the Save-As-You-Earn scheme, in-line with the 
Directors’ Remuneration Policy. A minimum shareholding 
requirement of 200% of base salary will apply during 
employment and for a period of two years from departure. 

Business performance and remuneration
Outcomes for 2023
As detailed in the Strategic Report and Operating and 
Financial Review on pages 2 to 31, the Group delivered 
revenue of £11.4bn, adjusted profit before tax of £502m, 
EPS of 84.8p (basic adjusted), and adjusted ROCE of 26%.

2023 bonus 
The 2023 bonus was based on a matrix of profit before tax 
and revenue. The Group delivered robust financial results, 
and strong progress was also made on the strategic 
objectives. As a result, Duncan Tait received a bonus of 
99.66% of salary, and Adrian Lewis received a bonus of 
94.33%. Please see pages 106 to 108 for further details.

2021 PSP/CIP 
The 2021 awards will vest based on EPS, ROCE, and cash 
performance over the three years ending 31 December 
2023. The cumulative EPS (40% of award) was 217p, the 
average ROCE (40% of award) was 32% and the average 
cash conversion (20% of award) was 75%, resulting in the 
2021 awards vesting at 100% of maximum. 

The Committee is satisfied that no windfall gains are likely  
to arise from the vesting of this award. Please see page 109 
for further details.

2023 salary increases 
The Committee reviewed the CEO’s salary in early 2023 and 
approved an increase of 5%, consistent with that approved 
for other members of the senior leadership team and below 
the 6% increase offered to the United Kingdom workforce. 
The Chairman and the Non-Executive Directors received  
a fee increase of 4%. 

The Committee received regular updates and was pleased 
to support management’s approach to the cost-of-living 
challenges experienced in many markets most acutely 
affected in 2022 and 2023. Careful consideration was given 
to inflation forecasts and local market conditions when 
conducting the annual salary review in April 2023. This 
included additional one-off payments in some markets, 
including the UK. 

Overall remuneration 
The Committee is satisfied that the total remuneration 
received by the Executive Directors in 2023 appropriately 
reflects the Company’s underlying business performance 
over the year and three-year PSP/CIP performance period 
and, as such, no discretion was exercised by the Committee 
to adjust the bonus or long-term incentive outcomes.  
The Committee believes that the Policy has operated  
as intended.

Engagement with the workforce
In 2023, I chaired a colleague forum focusing on Executive 
and colleague reward at Inchcape which consisted of  
a range of colleagues from the Europe & Africa region.  
The forum focused on reward principles, incentive scheme 
measures, reward structures for Executive Directors, senior 
leaders, management, and colleagues, and why these 
differ. In addition, I also attended the annual colleague 
engagement session during the Board’s overseas visit to 
Hong Kong in October.

Similar themes arose from both engagement sessions with 
topics discussed including equal pay, Inclusion & Diversity, 
and sustainability. No concerns were raised by colleagues 
during the sessions. However, I gave feedback to the Board 
and management on the themes discussed, agreeing 
actions to improve colleague communication on how 
reward is reviewed and managed, how salaries are defined 
based on role and responsibilities, and how the flexible 
benefits programme has been defined. It was also clear 
that colleagues are very interested in how an ESG metric 
may be incorporated into reward and detailed 
communication on this will be required in the future. 

Wider workforce remuneration
The Group continues to strengthen its processes to provide 
internal governance and support to our businesses  
to ensure a fair and consistent approach to pay and 
reward at all levels and in all markets. During the year,  
the Committee reviewed new processes introduced to 
review pay and conditions across the Group and support 
the Group’s Fair Reward Principles. We also supported  
the introduction of Regional Remuneration Committees  
to review and approve reward initiatives for the wider 
workforce in our regions.

The Committee receives regular updates on the above 
and is pleased to support management on the approach 
being taken in a challenging economic environment.

As context for Executive reward decisions, the Committee 
reviewed the reward landscape for the senior leadership, 
together with the wider colleague experience of pay  
and incentives (bonus, PSP, CIP, and commission). Our 
approach ensures that the whole organisation is treated 
in accordance with the same principle of fairness.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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CORPORATE GOVERNANCE REPORT 
CONTINUED

Looking forward
2024 salary increases 
The Committee reviewed the CEO’s salary in early 2024  
and approved an increase of 2.5% effective from 1 April 
2024, below the average United Kingdom workforce  
2.8% increase. 

Following a strong performance in his new role and to 
better align with market rate, the Group Chief Financial 
Officer was awarded a 3% salary increase for 2024.

The Chairman and the Non-Executive Directors received  
a fee increase of 2.5% with effect from 1 April 2024. 

2024 performance targets 
Bonus 
The 2024 bonus will include an additional metric to 
reinforce disciplined management of working capital 
throughout the year, to underpin the Accelerate strategy, 
our continued growth by acquisition and ensure our ability 
to invest in line with our capital allocation policy. The 
working capital metric will apply to all markets and all 
appropriate levels of the organisation, given the 
importance of financial discipline. This metric is subject  
to meeting the threshold for revenue and profit before tax.

The matrix of revenue and profit before tax will continue  
to account for the majority of the bonus, weighted at 60%, 
with average working capital weighted at 20% (subject to 
the revenue and profit before tax thresholds being met) 
maintaining an overall 80% weighting on financial metrics; 
strategic objectives will be weighted at 20%, consistent  
with FY23.

94 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Long Term incentives
The 2024 PSP and CIP performance measures will continue 
to be based on EPS (40% of the award%), ROCE (40% of the 
award) and cash conversion (20% of the award). 

Awards will be granted at 180% of salary under the PSP and 
a matching award up to 100% of salary for the CIP. Please 
see page 110 for further details. 

Focus for 2024
In 2024, the Committee will focus on:

•  ESG metrics in the incentive framework; 
•  continuing to monitor best practice; and
•  reviewing wider workforce remuneration. 

We hope to have your support at the upcoming AGM. 

JANE KINGSTON 
CHAIR OF THE REMUNERATION COMMITTEE 

Index

  Committee activities – page 95

  Remuneration at a glance – page 96 and 97

  Directors’ Remuneration Policy – page 98 to 104

  Single total figure of remuneration – page 105

  Annual bonus – page 106 to 108

  Long-term incentives – page 108 to 110

  Directors’ shareholdings – page 111

  CEO pay ratio – page 112

  Total shareholder return – page 113

KEY ACTIVITIES DURING 2023

What we did

Outcomes

Directors’ Remuneration Policy
During the year, the Committee finalised the Remuneration 
Policy which was approved by shareholders at the 2023 
AGM. The Committee: 

•  Considered the feedback from proxy advisors  

and shareholders
•  Approved the Policy 
•  Recommended to the Board the Policy be put  

to shareholder vote at the AGM

Bonus and long-term incentives 
The Committee assessed the outcome of the short and 
long-term incentive plans and agreed the targets for the 
coming year. The Committee approved: 

The Directors’ Remuneration Policy can be found on  
pages 98 to 104.

Shareholders voted 96.07% in favour of the Directors’ 
Remuneration Policy. 

•  The achievement of the financial targets and strategic 

objectives for the 2022 bonus payable in 2023

Please see pages 106 to 109 for details of the 2023 bonus 
outcome and 2021 PSP/CIP achievement.

•  The achievement of targets under the 2021 PSP and  

CIP award

•  Financial targets for the 2023 long-term incentive plans 
•  Financial and personal targets for the 2023 bonus plan 
•  The malus and clawback policy.

When considering the achievement of targets the 
Committee takes into account not only the formulaic 
outcome but also the wider business context. 

Executive reward and structures
The Committee approved the salary, bonus and long-term 
incentive plan awards for the Executive Directors, the GET, 
Company Secretary and Head of Internal Audit. The 
Committee approved: 

•  The 2023 CEO and GET reward 
•  The new CFO appointed in May 2023
•  Two new GET members appointed in 2023 
•  The 2023 Chairman’s fees 

When considering the remuneration for Executive Directors 
and the GET, the Committee takes into account inflationary 
forecasts, local market conditions, benchmarking and the 
wider workforce experience. 

Pension 
The Committee undertook a review of the pension 
allowance during the Policy review process. 

Please see page 110 for the PSP/CIP targets.

Please see page 100 for the malus and clawback policy. 

Details of the remuneration package for the CFO is given 
on pages 92 and 93.

The CEO was awarded a salary increase of 5% of salary. 

The Chairman’s fee was increased by 4%.

The Executive Directors pension contribution is 7% of salary, 
which is in line with the United Kingdom workforce. 

Remuneration trends update 
The remuneration consultants provided an update  
on remuneration trends, best practice, governance  
and regulation.

The Committee uses the information provided by the 
external advisors to inform and guide their deliberations  
on reward by taking into account the views of shareholders 
and other stakeholders. 

Workforce remuneration outcomes
•  Gender pay gap
•  CEO pay ratio
•  Wider workforce remuneration.

The gender pay gap information can be found at  
www.inchcape.co.uk. 

The CEO pay ratio is given on page 112. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

95

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
REMUNERATION  
AT A GLANCE

SUMMARY OF GROUP FINANCIAL PERFORMANCE IN 2023

£11.4bn

Revenue

£502m

Adjusted Profit Before Tax

26%

Adjusted ROCE

84.8p

EPS (basic adjusted)

PAY SCENARIOS AND OUT-TURN FOR 2023

CEO total remuneration (£’000s) 

CFO total remuneration (£’000s) 

£6,029

62%

£4,783
52%

£3,888

28%

22%

£2,247

28%

30%

£956

100%

43%

20%

16%

£2,013

37%

£1,766

28%

42%

37%

£1,040

£1,025
12%
36%

52%

30%

26%

£531

100%

Minimum

On-target Maximum Maximum 
+ 50% share 
price increase

2023
 actual pay 
out-turn

Minimum

On-target Maximum Maximum 
+ 50% share 
price increase

2023
 actual pay 
out-turn

Fixed remuneration

Annual bonus

Long-term incentives (CIP and PSP)

2023 actual pay out-turn

96 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

2023 BONUS ACHIEVEMENT

Revenue (40%)

Adjusted profit before tax (40%)

Individual performance (20%)

2021 PSP ACHIEVEMENT

Three year cumulative EPS (40%)

Three year average ROCE (40%)

Cash conversion (20%)

16.5% 

  Duncan Tait

24% 

  Adrian Lewis

100% 

100% 

100% 

100% 

100% 

DIRECTORS’ REMUNERATION POLICY SNAPSHOT

Base salary 
– attract, retain, and motivate talent 

PSP
– provide reward for long-term success

Pension 
– to help plan for the future 

Bonus 
– reward achievement of strategic goals

CIP
–  reinforce long-term success and facilitate 

share ownership 

SAYE
– encourage share ownership 

In-post shareholding
–  align executive and shareholder experience

Post-exit shareholding
–  reinforce long-term alignment of executive 

and shareholder experience 

ALIGNMENT WITH BROADER COLLEAGUE REWARDS

c.5,700

colleagues eligible for bonus 

c.3,600

eligible for SAYE

c.10,000

eligible for pension

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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CORPORATE GOVERNANCE REPORT 
CONTINUED

PART 1 — 
DIRECTORS’  
REMUNERATION POLICY

We set out below the current Directors’ Remuneration Policy (Policy), updated where 
appropriate to reflect the current composition of the Board and how the Policy will be applied 
for the forthcoming financial year in the scenario charts. A copy of the Policy as approved by 
shareholders (at the 2023 Annual General Meeting) is set out in the 2022 Annual Report and 
Accounts available on the investor relations section of our website www.inchcape.com.

Alignment of the Policy

The Committee has considered the Policy in the context of provision 40 of the UK Corporate Governance Code.  
See page 69 for further details. 

•  Clarity – The Committee regularly engages with shareholders, Executives, governance advisors, and employees,  

to explain the approach to remuneration.

•  Simplicity – The objective of the remuneration elements, and link to strategy, are laid out in the table below.
•  Risk – There is a mix of fixed and variable pay, and long and short-term measures to mitigate risk. Incentive awards  

are also subject to malus and clawback provisions.

•  Predictability – The vesting of bonus and long-term incentives is based on targets linked to the business strategy.  

The possible pay outcomes under various scenarios are given on page 102.

•  Proportionality – The Committee assesses performance at the end of each period taking into account internal  
and external context to ensure payouts are appropriate and to help avoid payment for poor performance.
•  Alignment to culture – There is an appropriate mix of financial and non-financial measures to reinforce the 

Company’s purpose and values. 

Remuneration policy for Executive Directors

Operation and performance metrics 

Opportunity

Objective and  
link to strategy 

To pay a 
competitive 
salary which 
attracts, retains, 
and motivates 
talent to make 
decisions 
which drive the 
Company’s 
strategy and 
create value for 
stakeholders.

To motivate and 
reward for the 
achievement of 
the Company’s 
strategic annual 
objectives.

Element 

Base Salary 

Annual Bonus 

Performance 
Share Plan (PSP)

Salaries are normally reviewed annually, and any increases typically 
take effect from 1 April of each year.
Adjustments to salary will take account of:
•  increases awarded across the Group as a whole, and conditions 

elsewhere in the Group;

•  experience and performance of the individual;
•  pay levels at organisations of a similar size, complexity, and type; and
•  changes in responsibilities or scope of the role.

Based at least 70% on annual financial performance. Financial 
measures may include (but are not limited to) revenue and profit. Non-
financial measures may include strategic measures directly linked  
to the Company’s priorities.
Any annual bonus earned above 100% of salary is paid in shares  
which are automatically invested in the CIP.
Bonus payouts are subject to malus and clawback provisions.

To provide a 
meaningful 
reward to senior 
executives linked 
to the long-term 
success of  
the business.

PSP awards normally vest after three years subject to meeting 
performance measures linked to the Group’s strategic priorities,  
which may vary year-on-year and continued employment.
Vested awards will be subject to an additional two-year  
holding period.
Any dividends paid would accrue over the vesting period and would 
be paid only on those shares that vest. Dividends can be paid in cash 
or shares. Current practice is for dividends to be paid as shares.
PSP awards are subject to malus and clawback provisions.

There is no prescribed 
maximum salary level or 
salary increase. Salary 
increases are not expected 
to exceed the average 
increase for colleagues in 
the country in which the 
Executive is based, unless: 
•  a change in scope or 

complexity of role applies 

•  or in other exceptional 

circumstances.

150% of salary maximum 
payable for achieving 
stretch performance  
against all measures.
50% of maximum payable  
for target performance.
10% of maximum payable  
for entry level performance.

Normal PSP opportunities will 
be 180% of salary.
Award levels are subject to  
a maximum individual limit  
of 300% of salary.
Threshold level performance 
will result in 25% vesting of 
the PSP award.

98 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Operation and performance metrics 

Opportunity

Element 

Co-investment 
Plan (CIP)

Objective and  
link to strategy 

To encourage 
Executive share 
ownership and 
reinforce long-
term success.

Save As You Earn 
(SAYE)

To encourage 
share ownership.

Pension 

To provide 
market 
competitive 
pension benefits 
where it is cost-
effective and 
tax-efficient  
to do so.

Any bonus earned over 100% of salary will be paid in shares which will 
be automatically invested in the CIP. These shares can be withdrawn 
before the end of the three-year holding period only in very limited 
circumstances at the discretion of the Remuneration Committee. 
Further voluntary investments may be made up to the investment limit.
Matching shares are granted for each invested share whether 
automatic or voluntary, voluntary investment shares can be  
withdrawn at any time but the entitlement to a match would be lost 
if the invested shares are withdrawn before the end of the relevant 
three-year vesting period.
CIP awards normally vest after three years subject to meeting 
performance measures linked to the Group’s strategic priorities,  
which may vary year-on-year, and continued employment.
For awards granted to the Executive Directors, vested awards will  
be subject to an additional two-year holding period.
Any dividends paid would accrue over the vesting period and would 
be paid only on those shares that vest. Dividends can be paid in cash 
or shares. Current practice is for dividends to be paid as shares.
CIP awards granted are subject to malus and clawback provisions.

United Kingdom employees are able to make monthly savings, in 
accordance with the terms of the HM Revenue and Customs (HMRC) 
approved plan. At the end of the savings period, the funds are used to 
purchase shares under option. As this is an all-employee scheme and 
Executive Directors participate on the same terms as other employees, 
the acquisition of shares is not subject to the satisfaction  
of a performance target.

Executive Directors are eligible to receive employer contributions to 
the Company’s pension plan (which is a defined contribution plan)  
or allowance in lieu of pension benefits.
The policy is for the Executive Directors’ pensions on appointment to 
be aligned with that of the workforce.

Executive Directors may 
invest up to an overall 
maximum of 50% of salary. 
Maximum match of 2:1, 
threshold of 0.5:1.
Maximum matching award 
is therefore 100% of salary 
in any year, and threshold 
matching award is 25%  
of salary.

Participation limits are 
those set by the United 
Kingdom tax authorities 
from time to time.

Executive Directors are 
entitled to an employer 
contribution or allowance 
aligned to the rate 
applicable to employees 
in the country in which 
they are based. For United 
Kingdom based Executive 
Directors, this is currently 7% 
of salary. The incumbent 
Group Chief Executive’s 
pension allowance was 
capped at £82,748 as 
an interim step, and 
now receives a pension 
allowance of 7% of salary 
(from 31 December 2023) 
in-line with policy.

There is no formal 
maximum prescribed value 
for benefits. It is anticipated 
that the cost of benefits will 
not normally exceed 5%  
of salary.
However, the Committee 
retains the discretion to 
approve a higher cost in 
exceptional circumstances 
(e.g., relocation).

Other benefits 

To provide 
market 
competitive 
benefits where it 
is cost-effective 
and tax-efficient 
to do so.

Benefits currently include (but are not limited to):
•  company cars;
•  medical care; and
•  life assurance premiums.
Executive Directors may become eligible for other benefits in the future 
where the Committee deems it appropriate. Where additional benefits 
are introduced for the wider workforce the Executive Director may 
participate on broadly similar terms.
Executive Directors may be reimbursed for all reasonable expenses 
and the Company may settle any tax incurred in relation to these.
Where an Executive Director is required to relocate to perform their 
role, they may be provided with reasonable benefits as determined by 
the Committee in connection with this relocation.

In-post 
shareholding 
guidelines 

Post-exit 
shareholding 
guidelines

To encourage 
share ownership 
and alignment of 
executive interest 
with those of 
shareholders.

To reinforce long-
term alignment 
of executive 
interests with 
those of 
shareholders 
post-termination.

Executive Directors are required to accumulate shares equivalent to a 
shareholding worth 200% of base salary. This is expected to be normally 
achieved within five years from the date of appointment.

n/a

A departing Executive Director is required to maintain a shareholding 
for two years post-termination, set at the lower of the actual 
shareholding on exit and the in-post shareholding guideline.
The post exit holding requirement applies to share-based incentive 
awards granted to the Executive Directors (shares purchased through 
own funds are excluded).
Enforcement is facilitated through the vesting of share-based incentive 
awards into nominee accounts.

n/a

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

99

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

Notes to the Policy
Payments from existing awards
Executive Directors are eligible to receive payment from any award made prior to appointment to the Board or the 
approval and implementation of the Policy detailed in this report. 

Selection of performance measures and target setting
The annual bonus measures have been selected to incentivise sustainable growth in profits. The matrix structure continues 
to provide a balanced focus between commercial and financial objectives. A mix of strategic measures will continue to be 
selected each year to reinforce the Group’s strategic objectives.

The Committee believes that EPS and ROCE continue to be suitable measures of long-term performance for the Group. EPS 
is consistent with the Group’s long-term strategy focusing on sustainable growth while ROCE supports the control of working 
capital and capital expenditure. When ROCE is used in combination with EPS, it ensures there is a balance between growth 
and returns. The cash conversion measure reflects the criticality of cash generation for Inchcape, which is required to 
support its continued evolution.

Targets are set taking into account a range of reference points including the strategy and broker forecasts for the Group. 
The Committee believes that the performance targets set are appropriately stretching, set to reward for outperformance of 
the market and that the maximum will be achievable only for truly outstanding performance. Please see pages 109 to 110 
for further details on the target ranges.

The Committee has considered the use of other performance measures to reinforce the Company’s long-term objectives, 
including relative TSR. However, given the diversity of the Group’s operations, it would be difficult to set a relevant and robust 
comparator group for assessing relative TSR performance and there would be some difficulty in cascading appropriately 
down the organisation. Furthermore, TSR is considered too sensitive to external market factors when measured over only  
a three-year performance period, which would reduce its efficacy as a PSP/CIP measure; the use of internal financial and 
non-financial metrics is preferred, given their more direct reinforcement of Inchcape’s strategy and culture. However, 
flexibility is provided in the policy to enable the Committee to review annually the performance metrics used for the annual 
bonus and PSP/CIP to ensure they remain fit for purpose and continue to support the strategy and meet the expectations  
of shareholders. Different performance measures may apply for future award cycles

Malus and clawback
These provisions allow the Committee in certain circumstances (such as gross misconduct or a material misstatement  
of the Group financial statements, reputational damage, or corporate failure) the discretion to:

•  reduce bonus, PSP and/or CIP;
•  cancel entitlement of bonus;
•  prevent vesting of the PSP and/or CIP; or
•  allow the Company within two years of payment/vesting of award to claim back up to 100% of the award.

Participants are informed about the malus and clawback conditions on their bonus at the start of each year and are 
required to confirm acceptance of malus and clawback provisions on their PSP and CIP awards upon grant.

Committee discretions
The Committee operates the Group’s various incentive plans in accordance with the relevant plan rules, the Listing Rules 
and applicable legislation where relevant. To ensure effective operation of the plans, the Committee retains a number  
of discretions which are consistent with standard market practice, and include (but are not limited to) the following:

•  selecting the participants in the incentive plans;
•  determining the timing of grant of incentives;
•  determining the size of grants and/or payments of incentives (within the limits set out in the Policy and rules of each plan);
•  selecting performance measures and their weightings, and setting of targets for the discretionary incentive plans from 

year to year;

•  determining the extent of incentive vesting based on the assessment of performance;
•  overriding formulaic annual bonus outcomes, and PSP/CIP vesting outcomes, taking account of overall or underlying 

Company performance;

•  determining the ‘good leaver’ status for leavers and where relevant, the extent of vesting in the case of share-based 

plans and the application of any post-vesting holding period;

•  determining whether malus and clawback shall be applied to any award in the relevant circumstances and, if so,  

the extent to which they shall be applied;

•  determining the treatment of incentives in exceptional circumstances such as a change of control, in which the 

Committee would act in the best interests of the Group and its shareholders; 

•  making appropriate adjustments required in certain circumstances (e.g., rights issues, corporate restructuring  

events, variation of capital and special dividends); and 

•  application and enforcement of the in-post and post-exit shareholding guidelines. 

The Committee also has the discretion to adjust the performance conditions in exceptional circumstances, provided the 
new conditions are no tougher or easier than the original conditions. Any discretion exercised by the Committee in the 
adjustment of performance conditions would be fully explained to shareholders in the relevant Annual Report on 
Remuneration. If the discretion is material and upwards, the Committee would consult with major shareholders in advance.

100 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Remuneration policy for other employees
Our approach to salary reviews is consistent across the Group, with consideration given to the level of responsibility, 
experience, individual performance, salary levels in comparable companies (using remuneration surveys, where 
appropriate) and the Company’s ability to pay.

Senior employees participate in an annual bonus scheme which has similar performance targets to those of the Executive 
Directors. Below this level, local incentive schemes are in place for management and non-management employees. 
Opportunities and performance conditions vary by country and organisational level, with business unit-specific metrics 
incorporated where appropriate. Commission-based arrangements are also operated for certain roles.

Senior managers also receive PSP awards while participation in the CIP is limited to Executive Directors, Group Executive 
Team members and the next level of Executives (c. 20 individuals). Performance conditions are consistent for all participants 
while award sizes vary by organisational level. Explicit in-post and post-employment shareholding guidelines apply to 
Executive Directors only, although share ownership is encouraged at lower levels.

All United Kingdom employees are eligible to participate in the SAYE scheme on the same terms.

Pension and benefits arrangements are tailored to local market conditions, and so various arrangements are in place for 
different populations within the Group. The Group has calculated the average equivalent pension contribution across 
United Kingdom employees currently to be 7% to 7.5% of salary. At the time of appointment of the current Group Chief 
Executive the workforce pension was assessed to be 10% of salary. As set out on page 99, future executive appointments  
to the Board will be provided with a pension allowance in line with the workforce rate and transitional arrangements are in 
place to align the Group Chief Executive to the current rate available to United Kingdom employees after 31 December 2023.

Remuneration policy for Non-Executive Directors

Objective and 
link to strategy Operation and performance metrics

To provide fair 
remuneration, 
reflecting 
the time 
commitment 
and 
responsibilities 
of the role.

Non-Executive Directors receive a fixed fee and do not participate in any 
incentive schemes or receive any other benefits, except the Chairman who 
receives medical cover. Non-Executive Directors may be reimbursed for all 
reasonable business-related expenses and the Company may settle any tax 
incurred in relation to these.
Fee levels are normally reviewed annually, with any adjustments typically 
effective from 1 April each year.
Additional fees are payable for acting as Senior Independent Director and as 
Chair of any of the Board’s Committees (excluding the Nomination Committee), 
or similar, or where a material additional time commitment is required.
The Chairman’s fee is determined by the Remuneration Committee and the  
fees for other Non-Executive Directors are determined by the Chairman and  
the Executive Directors.
Non-Executive Directors may elect to receive up to 20% of their net fees as 
Company shares.

Opportunity

Appropriate adjustments may be made 
to fee levels, taking account of:
•  increases awarded across the Group  
as a whole and conditions elsewhere  
in the Group;

•  fee levels within organisations of a 

similar size, complexity, and type; and
•  changes in complexity, responsibility or 
time commitment required for the role.

Fees paid to Non-Executive Directors are within the limits approved by shareholders. This limit, currently at an aggregate  
of £1,200,000, was last approved by shareholders at the 2021 AGM.

Non-Executive Directors’ term of appointment
The Non-Executive Directors are appointed for an initial three-year term which can be terminated by either party on one 
month’s notice (six months for the Chairman).

Nayantara Bali

Jerry Buhlmann 

Juan Pablo Del Río

Byron Grote

Alex Jensen

Jane Kingston 

Sarah Kuijlaars

Alison Platt

Stuart Rowley

Nigel Stein

27 May 2021

1 March 2017

4 January 2023

3 January 2023

29 January 2020

25 July 2018

21 January 2022

2 January 2024

17 July 2023

8 October 2015

One month

One month

One month

One month

One month

One month

One month

One month

One month

Six months

Consideration of conditions elsewhere in the Group
The Committee reviews and approves all remuneration arrangements for the Group Executive Team, Group Company 
Secretary and Head of Internal Audit. The Committee also reviews the pay budgets and benefit structures across the 
general population which are considered when determining remuneration for Executive Directors and the Group  
Executive Team.

The Company has a diverse, international spread of businesses as well as a wide variety of roles, from petrol pump 
attendants and valeters through to Chief Executives of our individual businesses. Pay levels and structures therefore vary  
to reflect local market conditions. The Chair of the Remuneration Committee facilitated an employee forum on Executive 
remuneration during 2023. Further details are given on page 93.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

101

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

The Policy is published in the Annual Report and Accounts and is available to all employees to review. The Remuneration 
Committee is available to answer any questions employees may have about the policy or to provide clarification on any 
remuneration matters via the employee forum, HR team or Company Secretary. Elements of the policy such as bonus and 
long-term incentive plans are cascaded as appropriate through the organisation. 

Consideration of shareholder views
When determining remuneration, the Committee takes into account the guidelines of representative investor bodies and 
proxy advisors and shareholder views. The Committee is always open to feedback from shareholders on the Policy and 
arrangements. During 2022 and 2023, the Company carried out a shareholder consultation in respect of the revised Policy, 
details of which were given in last year’s Annual Report and Accounts. 

The Committee will continue to monitor trends and developments in corporate governance and market practice to ensure 
the structure of executive remuneration remains appropriate.

Performance scenarios
The chart below shows the remuneration that the Group Chief Executive and Group Chief Financial Officer could expect 
to obtain based on varying performance scenarios. These illustrations are intended to provide further information to 
shareholders regarding the pay-for-performance relationship. However, actual pay delivered will be influenced by actual 
changes in share price and the vesting periods of awards. 

Duncan Tait – Group Chief Executive
Total remuneration (£’000s)

Adrian Lewis – Chief Financial Officer
Total remuneration (£’000s)

£6,029

62%

£4,783

52%

£2,247

28%

30%

28%

22%

£956

100%

43%

20%

16%

£2,013

37%

£1,766

28%

42%

37%

£1,025
12%
36%

52%

30%

26%

£531

100%

Minimum On-target Maximum Maximum
with share
price growth

Minimum On-target Maximum Maximum
with share
price growth

Fixed remuneration

Annual bonus

Long-term incentives (PSP and CIP)

Notes on the performance scenarios:

Element

Assumptions

Fixed 
remuneration 

•  Fixed remuneration comprises base salary, benefits, and pensions
•  Base salary – effective from 1 April 2024
•  Benefits – as provided in the single figure table on page 105
•  Pension – Duncan Tait received £82,748 in lieu of pension

Minimum

On-target

Maximum

Maximum with share price growth

Variable pay Annual bonus No payout

CIP

No vesting

Target payout (50% of 
maximum)

Assumes full voluntary 
investment

Maximum payout

PSP

No vesting

Threshold vesting (25% of 
maximum)

Maximum vesting Maximum vesting + 50% share price growth

Threshold match of 0.5:1 Maximum vesting Maximum vesting + 50% share price growth

102 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Approach to recruitment remuneration
External appointments
When appointing a new Executive Director, the Committee may make use of any of the existing components of 
remuneration, as follows:

Component

Base salary

Pension

Benefits

Annual bonus

PSP

CIP

Other

Approach

The base salaries of new appointees will be determined by 
reference to the scope of the role, experience of the individual, 
pay levels at organisations of a similar size, complexity, and type, 
pay and conditions elsewhere in the Group, implications for total 
remuneration, internal relativities, and the candidate’s current  
base salary.

New appointees will be eligible to receive employer contributions 
to the Company’s pension plan (which is a defined contribution 
plan) or a cash allowance in lieu of pension benefits; contribution 
rates (as a % of salary) to be aligned to those available at the time 
of appointment to the majority of colleagues in the country in 
which the Executive Director is based.

New appointees will be eligible to receive normal  
benefits available to senior management, including 
 (but not limited to) company cars, medical care, life  
assurance and relocation allowance.

The annual bonus described in the policy table will apply  
to new appointees with the relevant maximum being pro-rated  
to reflect the proportion of employment over the year. In the year  
of appointment, the Committee retains the discretion to set 
different performance measures, taking into account the 
responsibilities of the individual, and the point in the financial  
year that they joined the Company.

Maximum annual 
grant value

n/a

n/a

n/a

150% of salary

New appointees will be granted awards on the same terms  
as other Executive Directors as described in the policy table.

up to 300% of salary

New appointees will be granted awards on the same terms  
as other Executive Directors as described in the policy table. 

100% of salary

The combined 
maximum is 
intended not to 
exceed 400%  
of salary.

The Committee will consider on a case by case basis if all or  
some of the variable remuneration forfeited on leaving a previous 
employer will be ‘bought out’.
If the Committee decides to provide a ‘buyout’, the award will be 
structured on a comparable basis, taking into account the method 
of payment, any performance conditions attached, time to vesting 
and, if applicable, the share price at the time of buyout.
The Committee retains the discretion to make use of the relevant 
Listing Rule to facilitate the use of a share-based award.

n/a

Notes to recruitment remuneration policy
In determining the appropriate remuneration for a new Executive Director, the Committee will take into consideration  
all relevant factors to ensure that arrangements are in the best interests of the Group and its shareholders.

Internal appointments
In cases of internal promotions to the Board, the Committee will determine remuneration in line with the policy for external 
appointees as detailed above. Where an individual has contractual commitments made prior to their promotion to 
Executive Director level, the Company will continue to honour these arrangements. Incentive opportunities for employees 
below Board level are typically no higher than for Executive Directors.

Non-Executive Directors
In recruiting a new Non-Executive Director, the Committee will use the policy as set out in the table on page 101. A base fee 
in line with the prevailing fee schedule would be payable for Board membership, with additional fees payable for acting as 
Senior Independent Director or as Chair of the Audit, Remuneration and CSR Committees as appropriate.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

103

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

Exit payment policy, service contracts, and change of control
The Company’s policy is to limit severance payments on termination to pre-established contractual arrangements. 
However, the Company retains discretion to make other reasonable payments. For example, to settle reasonable legal fees 
incurred by the Executive Director in connection with the termination of employment (where the Company wishes to enter 
into a settlement agreement and the individual must seek independent legal advice), to provide outplacement services  
or, in the case of departure due to ill health, to extend medical benefits for a period post-employment. 

In the event that the employment of an Executive Director is terminated, any compensation payable will be determined  
in accordance with the terms of the service contract between the Company and the employee as well as the rules of any 
incentive plans. When considering exit payments, the Committee reviews all potential incentive outcomes to ensure they 
are fair to both shareholders and participants.

The table below summarises how the awards under the annual bonus, PSP and CIP are typically treated in specific 
circumstances, with the final treatment remaining subject to the rules of the relevant plans.

Component

Circumstance

Treatment

Annual bonus

Resignation.

Bonus will lapse.

The bonus will only be paid to the extent the targets set at  
the beginning of the year have been achieved.
Unless the Committee determines otherwise, any bonus  
payment will be pro-rated for time served during the year.
At the discretion of the Committee, payments may be made  
in cash only with no deferral.

The bonus will be paid only to the extent the targets set  
at the beginning of the year have been achieved.
Any bonus payment will be pro-rated for time served  
during the year.
Payment will usually be made in cash only with no deferral.

Unvested awards will lapse on date of leaving or such earlier 
date as the Committee may determine following the giving  
of notice. Any vested awards can be exercised.

Any unvested awards will be assessed for performance, and 
unless the Committee determines otherwise, time pro-rated.

Death, ill-health, 
redundancy, sale 
of the employer or 
business out of the 
group or any other 
reason which the 
Committee may,  
in its absolute 
discretion permit 
(e.g., retirement).

Change of control.

PSP and CIP

Resignation.

Death, ill-health, 
redundancy, sale 
of the employer or 
business out of the 
group or any other 
reason which the 
Committee may,  
in its absolute 
discretion permit 
(e.g., retirement).

Payment/vesting date 
(if relevant)

Not applicable.

At the normal time 
unless the Committee 
determines otherwise.

At the normal time 
unless the Committee 
determines otherwise.

Not applicable.

At the normal release 
date (save where 
the Committee has 
discretion to determine 
otherwise, or the rules 
provide otherwise). 
The two-year holding 
period will remain 
in force, unless the 
Committee, in its 
absolute discretion, 
determines otherwise.

Change of control.

Any unvested awards will be assessed for performance, and 
unless the Committee determines otherwise, time pro-rated.

At the time of change 
of control.

In relation to the Save As You Earn (SAYE) plan, as a United Kingdom tax-advantaged plan, where an Executive Director 
leaves or a change of control occurs, the treatment of any outstanding options will be in line with the plan rules and  
HMRC guidance.

Service contracts
The Company’s policy is for Executive Directors’ service contract notice periods to be no longer than 12 months, except  
in exceptional circumstances. All current contracts contain notice periods of 12 months.

Name

Duncan Tait

Adrian Lewis

Date of contract

Notice period

1 June 2020

24 May 2023

12 months

12 months

Unexpired term

To retirement

To retirement

The Company may, at its discretion, and in certain circumstances, pay a sum equal to the outstanding notice period. 
Service contracts are available to view at the Company’s registered office.

104 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

PART 2 — 
ANNUAL REPORT 
ON REMUNERATION

The following section provides details of how the Company’s Directors’ Remuneration  
Policy was implemented during the financial year to 31 December 2023 and how  
it will be implemented in the financial year to 31 December 2024.

Single total figure of remuneration (audited)
The table below sets out the total remuneration received by the Directors for the year ended 31 December 2023:

Base salary/
fees(a)  
£’000

Taxable 
benefits(b)  
£’000

Single-year 
variable(c) 
£’000

Multiple-year 
variable(d)  
£’000

Pension(e)  
£’000

Total  
£’000

Total Fixed(a+b+e)  
£’000

Total 
variable(c+d) 
£’000

Name 

2023

2022  2023

2022 

2023

2022  2023

2022  2023

2022

2023

2022

2023

2022 

2023

2022 

Current Executive Directors*

Duncan Tait

Adrian Lewis

859

290

820

–

Current Non-Executive Directors**

Nigel Stein

357

343

Jerry Buhlmann

Jane Kingston

Alex Jensen

Juan P. Del Río 

Sarah Kuijlaars

Nayantara Bali

Byron Grote

Stuart Rowley

89

85

82

67

73

68

67

31

85

82

79

–

62

65

–

–

Former Directors***

John Langston

32

82

4

2

4

–

–

–

15

–

5

–

–

–

4

–

4

–

–

–

–

–

–

–

–

–

866 1,241 2,076 1,951

453

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

283

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

83

12

82 3,888 4,098

– 1,040

–

946

304

906 2,942 3,192

–

736

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

361

347

361

347

89

85

82

82

73

73

67

31

85

82

79

–

62

65

–

–

89

85

82

82

73

73

67

31

85

82

79

–

62

65

–

–

32

82

32

82

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total

2,100 1,618

30

8 1,319 1,241 2,359 1,951

95

82 5,903 4,900 2,225 1,708 3,678 3,192

* 

  Adrian Lewis’ base salary, taxable benefits, bonus, and pension contributions have been calculated pro rata starting from his appointment to the Board on  
24 May 2023.

**    Byron Grote joined on 3 January 2023, Juan Pablo Del Río joined on 4 January 2023, Sarah Kuijlaars became Audit Committee Chair on 18 May 2023, and 

Stuart Rowley joined on 17 July 2023. 
***  John Langston retired on 18 May 2023. 

Notes to the single total figure of remuneration
a. Base salary/fees.
b.  Taxable benefits for the Executive Directors comprise car allowance, medical cover, mileage allowance. For the  
Non-Executive Directors taxable benefits include accommodation, subsistence, and travel in connection with  
the attendance of Board and Committee meetings, which are deemed taxable by HMRC. The Group meets  
the associated tax costs. Non-taxable expense reimbursements have not been included. 

c. Payment for performance under the annual bonus, including amounts paid in shares.
d.  The 2023 figure incudes to 2021 PSP and CIP which will vest in June 2024 based on performance over a three-year period 
from 1 January 2021 to 31 December 2023. These awards are subject to a two-year holding period and will therefore  
be released in 2026. The figures have been valued using the three-month average share price from 1 October 2023  
to 31 December 2023 of 679p. Actual performance against targets is given on page 109. The value for the Group Chief 
Executive includes a movement of -£314,616 due to a decrease in the share price over the period and £151,668 in respect 
of dividend shares accrued over the performance period. The value for the Group Chief Financial Officer includes  
a movement of -£42,932 due to a decrease in the share price over the period and £20,662 in respect of dividend  
shares accrued over the performance period. 
 The 2022 figure for the Group Chief Executive includes the 2020 PSP and CIP which vested in June 2023 based  
on performance over a three-year period from 1 January 2020 to 31 December 2022. These awards are subject  
to an additional two-year holding period and therefore will be released in 2025. The figure has been restated using  
the actual share price on date of vesting of 751p. The value includes a movement of £576,402, due to an increase  
in the share price over the period and £137,147 in respect of dividend shares accrued over the performance period. 

e.  Duncan Tait received a pension allowance of £82,748 during 2023. Adrian Lewis is a member of the Company’s  

defined contribution scheme and received a pension contribution of 7% of salary. See page 102 for further details. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

105

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CORPORATE GOVERNANCE REPORT 
CONTINUED

Base salary
Salaries are reviewed annually and typically take effect from 1 April each year. The quantum of total Executive 
remuneration was reviewed against relevant size and sector peers. 

In considering the level of increase to be awarded, the Committee also considered the remuneration arrangements  
for the wider workforce and, in particular, the salary increases for other United Kingdom colleagues. 

The salaries for 2022, 2023, and 2024 are set out below:

Name 

Duncan Tait 

Adrian Lewis

United Kingdom average workforce increase

Chairman and Non-Executive Directors’ fees

Role 

Chairman 

Senior Independent Director 

Non-Executive Director 

01-Apr-23 
(or date of 
appointment 
if later)

01-Apr-22 

01-Apr-24

% increase
in 2024 

£827,483

£868,900

£890,623

–

–

£480,000

£494,400

–

–

2.5%

3%

2.8%

01-Apr-22 

01-Apr-23

01-Apr-24

£346,270

£360,120

£369,123

£85,930

£65,774

£89,367

£68,405

£91,601

£70,115

% increase in 
2024 

2.5%

2.5%

2.5%

When considering the fee increase, benchmarking and the current inflationary environment were considered. Additional 
fees are paid for chairing a committee, which are £17,000 for the Chair of the Audit and Remuneration Committees and 
£14,000 for the Chair of the CSR Committee.

Annual bonus
The annual bonus is based on annual financial measures and strategic objectives. The measures are selected to incentivise 
sustainable growth and the financial measures, based on a matrix of revenue and profit before tax, are designed to provide 
a balanced approach. The strategic objectives are selected each year to reinforce the Group’s strategic priorities and 
include personal objectives linked to the delivery of the strategy.

The principles for setting the bonus framework are such that it:

•   drives the desired behaviours underpinned by our performance drivers;
•   may be easily cascaded through the organisation to reinforce alignment of our collective goals; and
•   has clear measures and targets.

2023 bonus 
For 2023, 80% of the bonus was based on financial performance via a matrix of revenue and profit before tax with the 
remaining 20% of the bonus based on strategic objectives, therefore linking an individual’s bonus outcome to their 
contribution to the Accelerate strategy. The maximum opportunity for the Executive Directors was 150% of salary, which  
is payable for achieving stretch performance against all measures. Any bonus earned above 100% of salary is deferred  
and invested into the CIP. 

Financials (80% of total bonus)
Revenue and profit before tax are structured as a matrix such that failure to deliver threshold in either metric leads to no 
bonus being achievable in the other. 

•  10% of maximum for this element is payable for threshold performance. 
•  50% of maximum is payable where both metrics achieve target performance. 
•  To achieve the maximum award, stretch performance would be required against both metrics. 
•  Intervening points are calculated using matrix anchor points as shown on the next page.

106 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Matrix of revenue and profit before tax

Stretch

£11.6bn

e
u
n
e
v
e
R

Target

£10.8bn

Threshold

£10.0bn

20%

13%

10%

60%

50%

30%

100%

80%

60%

£438m

£487m

£536m

Threshold

Target

Stretch

Profit before tax

Achievement of financial targets (80% of total bonus or 120% of salary)
In 2023, revenue performance was £11.4bn and adjusted profit before tax was £502m. Actual performance for determining 
bonus outcomes has been calculated using constant currency rates during the year, the same that are used to set the 
bonus targets. This approach helps ensure that the bonus is linked to underlying financial performance.

Measure

Revenue

Adjusted profit before tax

Threshold

£10bn

£438m

Targets

Target

£10.8bn

£487m

Stretch

Weighting

Duncan Tait 

Adrian Lewis 

£11.6bn

£536m

40%

40%

83.16%

83.16%

Adjustments made during the year
The revenue and profit before tax targets for 2023 were adjusted to consider strategic acquisitions and disposals during the 
year, to ensure target and performance outcomes were assessed on a like for like basis. This is consistent with the approach 
the Committee has used previously for M&A activity. 

Achievement of strategic objectives (20% of total bonus, or 30% of salary)
We provide as much detail below as commercially appropriate on the objectives linked to the strategic element of the 2023 
bonus and the resulting outcomes, which have been independently verified by the Head of Internal Audit. 

Duncan Tait 

Strategic  
objective and  
% weighting 
of bonus 

Objective details

Successfully 
execute 
the Derco 
integration. 

To deliver the cost-related synergy 
benefits and overall business plan in 
year one and to retain all new mobility 
company partners. 

10% 

Ensure VLS is 
on track with 
our external 
commitments.

To deliver at least £50m incremental 
profit per annum and an additional  
80k used cars sales per annum towards 
the end of the planning period.

5% 

Bring 
Inchcape’s 
Planet 
commitments 
to life.

Ensure the Group is on track to  
achieve the CO2 scope 1 and 2 
reduction targets: 

•  CO2 emissions by 2,000 tCO2 

in 2023

5%

•  Develop plan to reduce scope 1 and 2 

emissions in Derco 

Develop a climate transition plan 
consistent with TCFD requirements.

Outcome

Synergy benefits were delivered ahead of plan at £21m. Operating 
margins were delivered in line with expectations against a backdrop  
of challenging conditions in certain markets. 

All new mobility company partners were retained following the 
acquisition, with a further eight contract wins in the Americas  
during the year. 

Outcome 
% of 
salary

9%

Excellent progress has been made on the VLS ambitions however  
a significant reset was required in 2023 resulting in the reduction of  
retail operations in a number of markets.

0%

Carbon emissions were reduced by over 3,000 tCO2 market-based in 
2023, this being a 6.6% reduction when compared with 2022. 

7.5%

The Group’s plan to transition is given on pages 50 to 51. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

107

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

Adrian Lewis 

Strategic  
objective and  
% weighting 
of bonus 

Objective details

Optimising 
group 
cashflow.

10% 

To define the Group’s funding strategy 
and put in place controls, measures,  
and processes to ensure the Group 
delivers a sustainable liquidity structure 
and improved leverage through  
the year.

Outcome

Group funding strategy approved by the Board.

Clear goals and processes for subsidiary funding.

Closing Liquidity <0.9x.

Outcome 
% of 
salary

9%

Establish a robust reporting  
framework that underpins our  
ESG reporting requirements.

A robust set of KPI’s was developed and implemented against scopes 
1, 2, and 3. Reporting framework in place across the Group to allow 
continuous monitoring of progress against reduction targets. 

15%

Develop GHG 
emissions 
reporting 
framework. 

10%

Overall 2023 bonus outcome
The Committee concluded that the overall bonus outcome was reflective of the Company’s strong financial and 
operational performance and therefore did not make any discretionary adjustments. As a result, the Committee  
approved the overall 2023 bonus as follows:

Duncan Tait

Adrian Lewis*

2023 base 
salary

£868,900

£480,000

Max bonus 
opportunity 
(% of salary)

Bonus 
outcome 
(% of salary)

150%

150%

99.66%

94.33%

Bonus 
amount £

£865,946

£452,792

Deferred 
into CIP

n/a

n/a

*  The bonus paid to Adrian Lewis has been pro-rated from date of appointment to Group Chief Financial Officer. 

Any bonus earned above 100% of salary is deferred and invested into the CIP.

Annual bonus for 2024
The maximum annual bonus opportunity in 2024 will remain unchanged from previous years at 150% of salary. For the 
Executive Directors, 60% of the bonus will be based on a financial performance matrix, linked to revenue and profit before 
tax, 20% will be based on working capital, and 20% will be based on specific, measurable objectives that relate to the 
Group’s strategy, including a stretching carbon reduction target linked to the Group’s responsible business framework.  
Any payments of the working capital and strategic objectives is subject to the revenue and profit before tax thresholds 
being met. See page 94 for further details. 

For target performance, the payout will be 50% of the maximum bonus opportunity.

Given the close link between performance targets, the longer-term strategy, and the advantage this may give competitors, 
the 2024 targets are not disclosed in this report because of their commercial sensitivity. The Committee intends to publish 
the financial targets and provide more details of the strategic measures in next year’s Directors’ Remuneration Report.

PSP and CIP awards exercised during the year
Duncan Tait exercised his 2020 PSP and CIP awards on 8 September 2023. He sold sufficient shares to cover costs and tax 
and retained the remaining shares in line with policy.

Duncan Tait

*  Share sale price.

Plan

PSP

CIP

Awards
exercised

150,805

83,809

Dividend
shares

11,408

6,329

Share
price*

7.61

7.61

Shares
sold

76,394

42,450

Shares
retained

85,819

47,688

PSP and CIP awards vesting in respect of the year
In 2021, awards were granted under the PSP and CIP schemes which vested dependent on certain performance targets 
measured over three years to 31 December 2023. These awards are also subject to an additional post-vest two-year  
holding period. 

Consistent with the Committee’s previous approach for material M&A activity, the Committee considered adjustments to 
the targets to take account of the disposal of the Russian business in 2022 and the acquisition of the Derco group in 2023. 
The cumulative impact of the two transactions on the targets set for the 2021 LTIP cycle was negligible and therefore no 
adjustment was made to the targets for 2021 LTIP award.

108 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
2021 PSP/CIP performance targets

Three-year EPS cumulative growth p.a. (40% weighting)

Vesting %

Three-year average ROCE (40% weighting)

Vesting %

Less than 133p

133p

150p

0%

25%

100%

Less than 19%

19%

23%

0%

25%

100%

Between 133p and 150p

Straight line basis

Between 19% and 23%

Straight line basis

Cash conversion (20% weighting)

Less than 55%

55% to 70%

70%

Vesting %

0%

25%

100%

Between 55% and 70%

Straight line basis

Vesting of 2021 PSP/CIP awards
Over the 2021–2023 performance period, cumulative EPS1 of 217p, three-year average ROCE of 32%, and cash conversion of 
75% were achieved, which resulted in the following vesting outcomes:

Award

PSP/CIP

Total (overall vesting outcome)

Performance measure

Wtg.

Vesting outcome (% of element)

EPS1

ROCE

Cash conversion2

40%

40%

20%

40%

40%

20%

100%

1.   Consistent with the Committee’s policy, cumulative EPS has been adjusted to take into account the difference between actual share buy-back activity  
during the performance period and that envisaged when the targets were originally set to ensure the assessment is conducted on a like-for-like basis.

2.  The Committee reviewed the cash conversion to ensure target was achieved without the one off benefit of Derco inventory reduction.

The Remuneration Committee considered the outcome in the context of overall business performance. The Committee  
did not exercise any discretion. As a result, the following awards will vest:

Duncan Tait

PSP

CIP

Adrian Lewis**

PSP

CIP

Grant date

Number of 
awards granted

Number of 
awards vesting

Number of 
awards lapsing

Vesting date

Estimated 
value of awards 
vesting*

7 June 2021

7 June 2021

7 June 2021

7 June 2021

182,210

101,228

26,778

11,900

182,210

101,228

26,778

11,900

0

0

0

0

7 June 2024

£1,238,044

7 June 2024

£687,804

7 June 2024

7 June 2024

£181,946

£80,856

* 

 Estimated value calculated using the three-month share price average from 1 October 2023 to 31 December 2023 of 679.46p. The average share price is below 
the prevailing share price at the time the 2021 awards were granted (790p). As such, the Committee is satisfied that no windfall gains are likely to arise from the 
vesting of the 2021 PSP/CIP awards.

**  Adrian Lewis was granted his 2021 awards before his appointment as Group Chief Financial Officer.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

109

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

PSP and CIP awards granted during the year
During 2023, PSP awards were granted to the Group Chief Executive at 180% of salary. Under the CIP, the Group Chief 
Executive invested 50% of salary (including mandatory bonus deferral) and was granted a matching award of 100% 
of salary. The performance targets for the PSP/CIP are detailed below. 

2023 PSP/CIP

Three-year cumulative EPS (40% weighting)

Vesting %

Three-year average ROCE (40% weighting)

Vesting %

Less than 250p

250p

290p

0%

25%

100%

Less than 21%

21%

26%

0%

25%

100%

Between 250p and 290p

Straight line basis

Between 21% and 26%

Straight line basis

Cash conversion (20% vesting) 

Less than 60%

60%

70%

Vesting %

0%

25%

100%

Between 60% and 70%

Straight line basis

Threshold level performance will result in 25% of the 2023 PSP and CIP awards vesting.

Date of grant

(p)1 Awards granted

Share  
price 

Face value 
at grant2

Performance period

Exercise period3

Duncan Tait

PSP

CIP

Adrian Lewis4

PSP

CIP

11 Apr 2023

11 Apr 2023

11 Apr 2023

11 Apr 2023

751p

751p

751p

751p

206,880

£1,553,669 Jan 2023 – Dec 2025 Apr 2026 – Apr 2027

114,934

£863,154 Jan 2023 – Dec 2025 Apr 2026 – Oct 2026

76,190

26,087

£572,187 Jan 2023 – Dec 2025 Apr 2026 – Apr 2027

£195,913 Jan 2023 – Dec 2025 Apr 2026 – Oct 2026

1.  Mid-market share price on date of grant.
2.  Face value has been calculated using the share price at date of grant.
3.   The awards are structured as a nil-cost option. Any shares vesting and exercised under the PSP and CIP (net of tax) are required to be held (until the fifth 

anniversary of grant).

4.  Awards granted to Adrian Lewis before his appointment as Group Chief Financial Officer.

Long-term incentives for 2024
The Committee reviewed the performance measures for PSP and CIP agreeing that targets will be based on EPS (40%), 
ROCE (40%) and cash conversion (20%). The ranges were determined based on a range of inputs, including internal 
forecasts, market consensus, historical growth, and peer performance. 

Three-year cumulative EPS (40% weighting)

Vesting %

Three-year average ROCE (40% weighting)

Vesting %

Less than 264p

264p

295p

0%

25%

100%

Less than 20%

20%

27%

0%

25%

100%

Between 264p and 295p

Straight line basis

Between 20% and 27%

Straight line basis

Cash conversion (20% vesting) 

Less than 60%

60%

70%

Vesting %

0%

25%

100%

Between 60% and 70%

Straight line basis

The target assumes no share buy backs and is on a constant currency basis. Adjustments to targets will be made for the impact of currency movements  
and share buy backs. 

Pension
Due to the mis-alignment of pension rates as reported in last year’s Directors’ Remuneration Report, Duncan Tait 
volunteered to freeze his allowance at £82,748 in 2023 and now receives a pension allowance of 7% of salary (from 
31 December 2023) in-line with policy. Adrian Lewis is a member of the Company’s defined contribution scheme  
and receives contributions of 7% of salary, in line with the wider United Kingdom workforce. 

110 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Executive share ownership and Directors’ interests (audited)
The table below shows the total number of shares, options, and awards held by each Director at 31 December 2023 or  
at the date of leaving if earlier. There have been no changes to this between 31 December 2023 and 4 March 2024.

PSP/CIP awards held

SAYE options held

Shares held at 
31 December 
2023

Subject to 
performance 
conditions

Subject to 
deferral

Subject to 
performance 
targets

Duncan Tait

Adrian Lewis

Nigel Stein

Jerry Buhlmann

280,238

32,841

77,834

15,233

Juan Pablo Del Río*

12,837,702

Byron Grote

Sarah Kuijlaars

Jane Kingston

Stuart Rowley

Alex Jensen 

Nayantara Bali

John Langston**

50,000

8,000

3,500

2,400

1,034

0

10,397

944,305

187,353

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

0

0

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

0

0

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Subject to 
deferral

0

2,731

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Vested 
but not yet 
exercised

4,774

0

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Guideline met

Yes

No

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

*  Juan Pablo Del Río was appointed to the Board following the Derco acquisition in January 2023. As part of the agreement, the Del Río family acquired 38,513,102  

shares of which Juan Pablo Del Río is the beneficial owner of 12,837,702. 

**   John Langston retired from the Board on 17 May 2023.

Share ownership policies
The Executive Directors are required to hold a fixed number of shares equivalent to 200% of base salary. They have five years 
from the date of appointment to reach this shareholding. As at 31 December 2023, using the average share price from  
1 October 2023 to 31 December 2023 of 679p, Duncan Tait held 219% of salary (his date of appointment was June 2020)  
and Adrian Lewis held 46% of salary (his date of appointment was May 2023). 

A departing Executive Director is required to maintain a shareholding for two years post-termination, set at the lower of the 
actual shareholding on exit and the in-post shareholding guideline. Enforcement of this is facilitated through a holding 
requirement for Executive Directors applied to share-based incentives awards. The application of this requirement will  
be at the Committee’s discretion (which will be waived only in exceptional circumstances). Gijsbert de Zoeten resigned 
from the Group on 27 November 2022 and is required to hold 19,493 shares until 7 May 2025. These shares were subject  
to mandatory deferral into the CIP from his 2021 bonus and, as such, are required to be held until the normal vesting date  
of the linked CIP award which lapsed on the date of his resignation.

Percentage change in Board remuneration
The table shows the percentage change in Board remuneration, compared with the average percentage change  
in remuneration for senior management. For the purposes of this disclosure, remuneration comprises salary, benefits 
(excluding pension), and annual bonus only. The increase for Non-Executive Directors relates to base fees only, not 
additional fees for chairing a committee. 

Executive Directors

Duncan Tait

Adrian Lewis

Non-Executive Directors

Nigel Stein

Jerry Buhlmann

Alex Jensen

Jane Kingston

John Langston

Nayantara Bali 

Sarah Kuijlaars

Juan P. Del Río

Byron Grote

Stuart Rowley

% change for 2020

% change for 2021

% change for 2022

% change for 2023

Salary Benefits

Bonus

Salary Benefits Bonus

Salary Benefits Bonus

Salary Benefits

Bonus

n/a

n/a

n/a

2.5%

0% 100% 3.5%

0% 5.5%

–

–

–

–

–

–

–

–

–

5%

n/a

0% (30)%

n/a

n/a

2%

0%

0%

0%

0%

n/a

–

–

–

–

0%

n/a

n/a

n/a

n/a

n/a

–

–

–

–

n/a

n/a

n/a

n/a

n/a

n/a

–

–

–

–

2.5%

2.5%

2.5%

2.5%

2.5%

0%

–

–

–

–

0% n/a

n/a

n/a

n/a

n/a

n/a

–

–

–

–

n/a

n/a

n/a

n/a

n/a

–

–

–

–

3.5%

3.5%

3.5%

3.5%

3.5%

3.5%

3.5%

–

–

–

0% n/a

n/a

n/a

n/a

n/a

n/a

n/a

–

–

–

n/a

n/a

n/a

n/a

n/a

n/a

–

–

–

4%

4%

4%

4%

4%

4%

4%

4%

4%

0%

0%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Average senior manager pay

3.2%

0% 82.9% 3.3%

0% 73.2% 5.8%

0% 9.5% 7.7%

0% (35.2)%

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

111

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

As Inchcape plc has no direct employees, colleagues representing the most senior Executives have been selected as this 
group is large enough to provide a robust comparison, while also providing data that is readily available on a matched 
sample basis. These colleagues also participate in bonus schemes of a similar nature to the Executive Directors and 
therefore remuneration will be similarly influenced by Company performance.

CEO pay ratio
The CEO pay ratio is based on comparing the CEO’s pay to that of Inchcape’s UK-based colleague population, a large 
proportion of whom are in customer-facing roles in retail centres with remuneration which is commission-driven. The 
Committee anticipates that the ratios are likely to be volatile over time, largely driven by the CEO’s incentive outcomes 
which are dependent on Group-wide results whereas colleague pay variability will be primarily driven by United Kingdom 
market conditions.

The ratios have decreased due to the decrease in share price (used for valuing PSP and CIP awards) and bonus performance.

Financial year

2023

2022

2021

2020

2019

Calculation 
methodology

P25 (Lower 
quartile)

P50 (median)

P75 (Upper 
quartile)

C

C

C

C

C

128:1

154:1

75:1

40:1

67:1

95:1

109:1

55:1

28:1

48:1

70:1

74:1

38:1

19:1

32:1

Consistent with previous years, calculation methodology C was used.

Full-time equivalent remuneration was calculated for all United Kingdom colleagues as at 31 December 2023 using the 
single total figure valuation methodology, with two amendments: using 2022 bonus outcomes as a proxy for 2023 bonus 
outcomes and excluding SAYE grants. The colleagues at the 25th, 50th and 75th percentile (P25, P50, P75) were identified. 
The total remuneration for 2023 of the three colleagues identified was updated after the year-end to include any annual 
bonus and SAYE values (if applicable).

This method was chosen as it is in line as much as possible with methodology A, which is the Government’s preferred 
approach while taking account of operational constraints. The Committee is satisfied that the selected colleagues  
are representative.

The table below sets out the remuneration details for the individuals identified:

Year

2023

2022

2021

2020

2019

Salary

Basic salary (£’000)

Total remuneration (£’000)

Basic salary (£’000)

Total remuneration (£’000)

Basic salary (£’000)

Total remuneration (£’000)

Basic salary (£’000)

Total remuneration (£’000)

Basic salary (£’000)

Total remuneration (£’000)

CEO

£859

£3,888

£820

£4,098

£799

£2,054

£759

£939

£757

£1,639

P25

£28

£30

£23

£26

£22

£28

£23

£24

£15

£24

P50

£31

£41

£16

£38

£26

£37

£32

£33

£28

£34

P75

£32

£55

£41

£55

£21

£54

£34

£49

£28

£52

For 2023, the colleague at P50 is a Level 3 Service Advisor which typically has a lower variable earning opportunity.  
The Committee is satisfied that the overall picture presented by the 2023 pay ratios is consistent with the reward policies  
for Inchcape’s United Kingdom colleagues. The Committee considers these ratios when making decisions around the 
Executive Director pay packages, and Inchcape takes seriously the need to ensure competitive pay packages across  
the organisation.

112 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Relative importance of spend on pay
The chart shows the percentage change in total colleague pay expenditure and shareholder distributions (i.e., dividends 
and share buybacks) from 2022 to 2023.

Relative importance of spend on pay (£m)

(+39%)

£677

£486

(+44%)

£128

£89

Dividend

2022

2023

£70

(-100%)
£0

Share buyback

Employee remuneration
from continuing operations

The Directors are proposing a final dividend for 2023 of 24.3p per share (2022: 21.3p).

Pay for performance
The graph below shows the total shareholder return (TSR) of the Company over the 10-year period to 31 December 2023.

The FTSE 250 Excluding Investment Trust Index has been chosen as the most suitable comparator group as it is the general 
market index in which the Company appears. The table below details the Group Chief Executive’s single figure 
remuneration and actual variable pay outcomes over the same period.

Historical TSR performance
Growth in the value of a hypothetical £100 holding over the 10 years to 31 December 2023.

Value of £100 invested at 31 December 2013

Value (£)

200

160

120

80

40

0

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

Inchcape PLC

FTSE 250

Group Chief 
Executive

CEO single figure 
of remuneration 
(£’000)

André Lacroix

Stefan Bomhard

Duncan Tait

2014

5,265

n/a

n/a

2015

2941

2016

n/a

2017

n/a

2018

n/a

2019

n/a

2,906

1,403

3,006

2,430

1,522

2020

n/a

4712

2021

n/a

n/a

2022

n/a

n/a

2023

n/a

n/a

n/a

n/a

n/a

n/a

n/a

468

2,054

4,098

3,888

Annual bonus 
outcome  
(% of maximum)

LTI vesting3 
outcome  
(% of maximum)

100% 56.8% 40.3%

67.6% 38.5%

n/a6

0%

98%

100%

99%

68%

n/a4

n/a5

79.6%

58%

40%

n/a7

n/a8

60%

100%

1.  The amount for André Lacroix reflects remuneration received until he left the Group in March 2015.
2.  The amount for Stefan Bomhard reflects remuneration received until he left the Group in June 2020.
3.  LTI includes CIP, ‘normal’ PSP and ‘enhanced’ PSP.
4.   Neither André Lacroix nor Stefan Bomhard received a vested award under the 2013 PSP or CIP. However, for those participants who did receive an award, 65.5% 

of the 2013 normal PSP vested and there was a 1.31 match for each share invested into the 2013 CIP.

5.   Stefan Bomhard did not receive an award under the 2014 PSP or CIP. However, for those participants who did receive an award, 86.5% of the normal PSP vested 

and there was a 1.73:1 match for each share invested into the CIP.

6.  Stefan Bomhard did not receive a bonus in 2019.
7.   Neither Stefan Bomhard nor Duncan Tait received a vested award under the 2018 PSP or CIP. However, for those participants who did receive an award, 28.5%  

of the 2018 PSP vested and there was a 0.57:1 match for each share invested into the 2018 CIP.

8.   Duncan Tait did not receive an award under the 2019 PSP or CIP. However, for those participants who did receive an award, 40% of the PSP vested and there 

was a 0.8:1 match for each share invested into the 2019 CIP.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

113

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CORPORATE GOVERNANCE REPORT 
CONTINUED

Shareholder context
The table below shows the advisory vote on the Directors’ Remuneration Report at the 2023 AGM:

For (including discretionary)

Against

Total votes cast (excluding votes withheld)

Votes withheld

Total votes cast including votes withheld

The table below shows the binding vote on the Directors’ Remuneration Policy at the 2023 AGM:

For (including discretionary)

Against

Total votes cast (excluding votes withheld)

Votes withheld

Total votes cast including votes withheld

Total number  

% of  

of votes

votes cast

359,565,195

98.89%

4,031,486

363,596,681

194,832

363,791,513

1.11%

100%

Total  

of votes

% of  

votes cast

96.07%

3.93%

100%

349,306,482

14,288,011

363,594,493

197,020

363,791,513

Withheld votes are not included in the final proxy figures as they are not recognised as a vote in law.

Exit payments during the year
As disclosed in last year’s report, Gijsbert de Zoeten received payment of salary and benefits in accordance with the terms 
of his contract until 27 November 2023. These payments were made on a monthly basis. 

Payments to past Directors
No payments were made to past Directors in 2023.

Other directorships
The Executive Directors are generally permitted to take one non-executive directorship as long as it does not lead to 
conflicts of interest or undue time commitment and is approved in advance by the Nomination Committee and the Board.

Duncan Tait currently serves as a non-executive director on the board of Agilisys Ltd for which he received a fee of £25,000 
during 2023.

Advisors to the Committee
Ellason LLP was appointed as the independent remuneration advisor to the Committee effective 1 January 2021 following  
a tender process. Ellason LLP was paid a fee of £82,540 for its services relating to directors’ remuneration during 2023. Ellason 
LLP did not provide advice or services to the Company on any others matters. 

Ellason LLP is a signatory to the Remuneration Consultant Group’s Code of Conduct which sets out guidelines to ensure that 
any advice is independent and free of undue influence (this can be found at www.remunerationconsultantsgroup.com).

None of the individual Directors has a personal connection with Ellason LLP.

The Committee is satisfied that the advice it receives is objective and independent and confirms that Ellason LLP does 
not have any connection with the Company that may impair their independence. The Committee’s advisors attend 
Committee meetings as required and provide advice on remuneration for Executives, analysis of the Directors’ 
Remuneration Policy and regular market and best practice updates. The advisors report directly to the Committee Chair. 
Fees are charged at an hourly rate in accordance with the terms and conditions set out in the relevant engagement letter.

The Directors’ Report on Remuneration was approved by the Board and has been signed by Jane Kingston on its behalf.

JANE KINGSTON
CHAIR OF THE REMUNERATION COMMITTEE

114 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

DIRECTORS’ REPORT

DIRECTORS’ REPORT

The Directors’ Report for the year ended 31 December 2023 
comprises pages 115 to 118 of this report (together with 
sections incorporated by reference).

Information required in the Management Report under DTR 
4.1.8R can be found in the following sections: a review of 
the business and future developments on pages 2 to 55; 
principal risks and uncertainties on pages 56 to 64; a 
description of the Board’s activities and the structure of  
its Committees is given on pages 70 to 71; and a description  
of the Group’s internal control framework is given on pages 
86 to 88. 

Corporate governance statement
The statement of compliance with the UK Corporate 
Governance Code 2018 (Code) is given on pages 67 to 69. 
The Code is published on the Financial Reporting Council’s 
website www.frc.org.uk. Information required under DTR 7 
is given in the Corporate Governance Report on pages 
66 to 118.

Board of Directors
The Directors of the Company below were in office 
during the year and up to the date of signing the 
financial statements:

•  Nayantara Bali
•  Jerry Buhlmann
•  Juan Pablo Del Río (joined January 2023)
•  Byron Grote (joined January 2023)
•  Alex Jensen
•  Jane Kingston
•  Sarah Kuijlaars
•  John Langston (left May 2023)
•  Adrian Lewis (joined May 2023)
•  Alison Platt (joined January 2024)
•  Stuart Rowley (joined July 2023)
•  Nigel Stein
•  Duncan Tait

In accordance with the Code, all current Directors except 
for Nigel Stein and Jane Kingston will stand for election or 
re-election at the Annual General Meeting (AGM) on 
9 May 2024. The Chairman has reviewed the performance 
of each Director and is satisfied that each continues to be 
effective and demonstrates commitment to the role. The 
appointment and replacement of Directors is governed  
by the Company’s Articles of Association (Articles), the 
Code, the Companies Act 2006, and related legislation. 
The Articles are available on the Company’s website.  
The Articles were not amended during the year.

Subject to the Articles, the Code, and relevant legislation, 
the business of the Company is managed by the Board 
which may exercise all the powers of the Company. 

Shareholders
Engagement with shareholders is important to the 
Company so that we are able to understand the key  
issues of importance to them and get their views on the 
business. Any updates regarding the business, including 
presentations by the Group Chief Executive, are available 

on the Group’s website so that all shareholders have 
access to the same Company information at the same 
time. Further information on stakeholder engagement  
can be found on pages 20 to 22.

As our 20 largest shareholders own over 66% of the  
business, shareholder consultations, such as the Directors’ 
Remuneration Policy, are carried out with this group. 
Extending the consultation to all shareholders would not  
be cost effective, and shareholders not involved in the 
consultation process are encouraged to use the AGM 
forum to express their views either by asking questions  
or voting on the relevant resolutions. 

Conflicts of interest
The Articles permit the Board to authorise any matter which 
would otherwise involve a Director breaching their duty 
under the Companies Act 2006 to avoid conflicts of interest. 
When authorising a conflict of interest, the Board must  
do so without the conflicted Director counting as part  
of the quorum. In the event that the Board considers it 
appropriate, the conflicted Director may be permitted  
to participate in the debate but will be permitted neither  
to vote nor count in the quorum when the decision is being 
agreed. The Directors are aware that it is their responsibility 
to inform the Board of any potential conflicts as soon as 
possible and procedures are in place to facilitate disclosure.

Directors’ indemnity
A qualifying third-party indemnity (QTPI), as permitted by 
the Articles and sections 232 and 234 of the Companies Act 
2006, has been granted by the Company to each of the 
Directors of the Company.

Under the provisions of the QTPI, the Company undertakes 
to indemnify each Director against liability to third parties 
(excluding criminal and regulatory penalties) and to pay 
Directors’ costs as incurred, provided that they are 
reimbursed to the Company if the Director is found guilty  
or, in an action brought by the Company, judgement is 
given against the Director. The indemnity has been in force 
for the year ended 31 December 2023 and until the date  
of approval of this report. The indemnity also covers the 
statutory directors of the Group’s subsidiaries.

Results and dividends
The Group’s audited consolidated financial statements for 
the year ended 31 December 2023 are shown on pages 
120 to 220. The level of distributable reserves is sufficient  
to pay a dividend. 

The Board recommends a final ordinary dividend of 24.3p 
per ordinary share. If approved at the 2024 AGM, the  
final ordinary dividend will be paid on 17 June 2024 to 
shareholders registered in the books of the Company at  
the close of business on 3 May 2024.

The Company may, by ordinary resolution, declare a 
dividend not exceeding the amount recommended by the 
Board. Subject to the Companies Act 2006, the Board may 
pay interim dividends when the financial position of the 
Company, in the opinion of the Board, justifies its payment.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

115

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
DIRECTORS’ REPORT 
CONTINUED

Share capital
As at 31 December 2023, the Company’s issued share 
capital of £41,300,713 comprised 413,007,132 ordinary shares 
of 10p. Holders of ordinary shares are entitled to receive the 
Company’s Annual Report and Accounts, to attend and 
speak at General Meetings and to appoint proxies and 
exercise voting rights. The shares do not carry any special 
rights with regard to control of the Company. The rights are 
set out in the Articles.

Restrictions on transfer of securities
There are no restrictions or limitations on the holding of 
ordinary shares and no requirements for prior approval  
of any transfers. There are no known arrangements under 
which financial rights are held by a person other than  
the holder of the shares. Shares acquired through the 
Company share schemes rank pari passu with the shares  
in issue and have no special rights.

Authority to purchase shares
At the Company’s AGM on 18 May 2023, the Company was 
authorised to make market purchases of up to 41,300,713 
ordinary shares (representing approximately 10% of its 
issued share capital).

In the year ended 31 December 2023, the Company did 
not purchase any shares for cancellation. 

The Directors have authority to issue and allot ordinary 
shares pursuant to article 9 of the Articles and shareholder 
authority is requested at each AGM. The Directors have 
authority to make market purchases for ordinary shares  
and this authority is also renewed annually at the AGM.

Interests in voting rights
Notifications received by the Company in accordance with 
DTR 5 are published on a Regulatory Information Service 
and are available on the Company’s website. During the 
year, the Company had been notified of the following 
interests amounting to more than 3% of the Company’s 
issued share capital pursuant to the Financial Conduct 
Authority’s Disclosure and Transparency Rules.

As at 31 December 2023

As at 4 March 2024

Number of 
voting 
rights held

Percentage 
of voting 
rights held

Number 
of voting 
rights held

Percentage 
of voting 
rights held

12,837,700

3.11% 12,837,700

3.11%

12,837,700

3.11% 12,837,700

3.11%

12,837,702

3.11% 12,837,702

3.11%

Not
disclosable

Not 
disclosable

<5%

<5%

15,762,376

3.82% 15,762,376

3.82%

Not
disclosable

Not 
disclosable

<5%

<5%

Shareholder

Cerro Mayo 
SpA*

DT Huillinco 
SpA*

Peñuelas 
Corp SpA*

JPMorgan 
Asset 
Management 
Holdings Inc

Polaris Capital 
Management 
LLC

BlackRock Inc

The Capital 
Group 
Companies 
Inc

* 

 Under the Derco acquisition, the Derco family owners received newly 
issued ordinary shares, resulting in them owning over 9.3% of the Company’s 
share capital.

116 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Restrictions on voting rights
There are no restrictions on voting rights.

Employee benefit trust
The Executive Directors of the Company, together with 
other colleagues of the Group, are potential beneficiaries 
of the Inchcape Employee Trust (Trust) and, as such, are 
deemed to be interested in any ordinary shares held by the 
Trust. At 31 December 2023, the Trust’s shareholding totalled 
1,008,058 ordinary shares.

All authorised requests to exercise shares are processed  
by the Trust on behalf of the relevant employees.

In respect of LR 9.8.4R(12) and (13), the trustee of the Trust 
agrees to waive dividends payable on the shares it holds 
for satisfying awards under the various share plans.

Directors’ interests
The table showing the beneficial interests, including family 
interests, in the ordinary shares of the Company of the 
persons who were Directors at 31 December 2023 is shown 
in the Directors’ Report on Remuneration on page 111. 
There have been no changes to the interests or number of 
shares held by each Director between 31 December 2023 
and 4 March 2024.

Change of control
The Company is not party to any significant agreements 
that would take effect, alter, or terminate upon a change 
of control of the Company following a takeover bid  
apart from certain of the Group’s third-party funding 
arrangements which would terminate upon a change  
of control of the Company, such as the Group’s revolving 
credit facility agreement. Further details are given in note 
22 to the financial statements on pages 179 to 180.

The Group’s relationships with its mobility company partners 
are managed at Group level, but the relevant contracts 
are entered into at a local level with day-to-day 
management being led by each operating business. 
Certain contracts may terminate on a change of control  
of the local contracting company.

The Company does not have agreements with any Director 
or colleague providing compensation for loss of office  
or employment that occurs because of a takeover bid, 
except for provisions in the rules of the Company’s share 
schemes which may result in options or awards granted  
to colleagues to vest on a takeover.

Transactions with Directors
No transaction, arrangement, or agreement, other than 
remuneration, required to be disclosed in terms of the 
Companies Act 2006 and IAS 24, ‘Related Parties’ was 
outstanding at 31 December 2023, or was entered into 
during the year for any Director and/or connected person 
other than lease payments of £7m (2022: £nil) which were 
made to companies connected with Juan Pablo Del Río.

Streamlined Energy and Carbon Reporting Regulations
The annual quantity of emissions of carbon dioxide 
equivalent from activities for which the Company is 
responsible, and the methodologies and ratios used  
to calculate this, are shown on page 53.

20,597,812

4.99% 20,597,812

4.99%

Principal financial risk factors
These risks are shown on pages 56 to 64.

Other information – Listing Rules
The information required to be disclosed by LR 9.8.4R can be found on the pages set out below:

Section Information

1 
2 
4
5
6
7
8
9
10
11
12
13
14

Interest capitalised
Publication of unaudited financial information
Details of long-term incentive schemes
Waiver of emoluments by a director
Waiver of future emoluments by a director
Non pre-emptive issues of equity for cash
Non pre-emptive issue by a major subsidiary undertaking
Parent participation in a placing by a listed subsidiary
Contracts of significance
Provision of services by a controlling shareholder
Shareholder waiver of dividends
Shareholder waiver of future dividends
Agreements with controlling shareholders

Page

Not material to the Group
113 (historical TSR performance)
108 to 110
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
Not applicable
116
116
Not applicable

Financial instruments
The information required under Schedule 7 of the Large 
and Medium-sized Companies and Groups (Accounts  
and Reports) Regulations 2008 in respect of financial 
instruments is given in note 23 to the financial statements  
on pages 181 to 188.

Branches outside the UK
The Company does not have any branches outside the UK.

Events after the reporting period
None.

Business relationships
Having positive relationships with our mobility company 
partners, our main suppliers, and our customers is 
imperative for the long-term success of the Company.  
Our mobility company partner relationships are key to 
every part of our value chain and the length of these 
relationships, which are given on page 7, is testament  
to this strength.

We provide access to automotive ownership and support 
services throughout the customer journey and aim to 
deliver the best experiences for customers in our industry 
globally. The Board and management engage with 
customers through:

•  receiving daily reporting of customer feedback on  

www.reputation.com;

•  analysing sales force customer journey management 

platform; and

•  ongoing surveys at market level.

Political donations
The Company did not make any political donations in  
2023 and does not intend to make any political donations 
in 2024.

Colleagues and colleague involvement
The Company is committed to a policy of treating all its 
colleagues and job applicants equally. We are committed 
to the employment of people with disabilities and will 
interview those candidates who meet the minimum 
selection criteria.

We provide training and career development for our 
colleagues, tailored where appropriate to their specific 
needs, to ensure they achieve their potential. If an 

individual becomes disabled while in our employment, we 
will do our best to ensure continued development in their 
role, including consulting them about their requirements, 
making appropriate adjustments and providing suitable 
alternative positions if required.

Successfully delivering the Accelerate strategy requires 
us to evolve both what we do and how we do things. This 
includes continuing to build the winning culture we need to 
help deliver on our ambitions, a culture that is built through 
effective teamwork, fresh thinking, a focus on delivery, and 
putting our customers at the centre of everything we do.

In support of this, our performance framework, called 
One Inchcape Values & Behaviours, sets out the values 
and behaviours we all need to live by at Inchcape. The 
Company also has various colleague policies in place 
covering a wide range of issues, such as family friendly 
policies, employment rights and equal opportunities. 
Policies are implemented at a local level and comply  
with any relevant legislation in that market. All policies  
are available on the Group’s intranet and compliance  
is monitored at local level.

The Group’s bonus and long-term incentive schemes are 
designed to encourage involvement in the Company’s 
performance. United Kingdom colleagues are eligible  
to join the SAYE scheme, which is offered annually. Further 
details can be found in the Directors’ Report on 
Remuneration on pages 92 to 114.

Colleague communication
Townhall meetings are held in each region on a regular 
basis and also following the release of any financial 
updates by the Company. The townhall meetings provide 
colleagues with information on the Group’s performance 
and an opportunity for consulting colleagues on new 
initiatives or other matters that concern them. The Group’s 
global intranet also provides a means of communicating 
important issues to colleagues.

The colleague experience survey is the primary tool for 
obtaining the views of colleagues and the results of the 
survey are reported to the CSR Committee on an annual 
basis. The Chair of the CSR Committee is the designated 
Director for communicating the views of colleagues to the 
Board and she reports the findings to the Board following 
each meeting.

The consultation enables the Board to gain an 
understanding of how the colleague experience is 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

117

GOVERNANCEFINANCIAL STATEMENTSSTRATEGIC REPORT 
 
DIRECTORS’ REPORT 
CONTINUED

perceived and what actions can be taken to enhance  
this experience so colleagues feel challenged, excited, 
engaged, and supported in their roles. Further details can 
be found in the CSR Committee Report on pages 90 to 91.

Directors’ responsibilities
The Directors are responsible for preparing the Annual 
Report and the financial statements in accordance  
with applicable law and regulation.

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the 
Group financial statements have been properly prepared 
in accordance with United Kingdom adopted international 
accounting standards and International Financial 
Reporting Standards (IFRSs) as issued by the International 
Accounting Standards Board (IASB) and parent company 
financial statements in accordance with United Kingdom 
Generally Accepted Accounting Practice (United Kingdom 
Accounting Standards, comprising FRS 101 ‘Reduced 
Disclosure Framework’, and applicable law). 

Under company law the Directors must not approve the 
financial statements unless they are satisfied that they give 
a true and fair view of the state of affairs of the Group and 
parent company and of the profit or loss of the Group and 
parent company for that period. In preparing the financial 
statements, the Directors are required to:

•  select suitable accounting policies and then apply  

them consistently;

•  state whether applicable United Kingdom Accounting 
Standards have been followed, subject to any material 
departures disclosed and explained in the financial 
statements; and

•  make judgements and accounting estimates that are 
reasonable and prudent; and prepare the financial 
statements on the going concern basis unless it is 
inappropriate to presume that the Group and parent 
company will continue in business.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and explain 
the Group and parent company’s transactions. The 
Directors are also responsible for disclosing with reasonable 
accuracy at any time the financial position of the Group 
and parent company, and enabling them to ensure that 
the financial statements and the Directors’ Report on 
Remuneration comply with the Companies Act 2006 and, 
as regards the Group financial statements, Article 4 of the 
IAS Regulation. The Directors are also responsible for 
safeguarding the assets of the Group and parent company 
and hence for taking reasonable steps for the prevention 
and detection of fraud and other irregularities. The Directors 
are responsible for the maintenance and integrity of  
the parent company’s website. Legislation in the United 
Kingdom governing the preparation and dissemination  
of financial statements may differ from legislation in  
other jurisdictions.

The Directors consider that the Annual Report and 
Accounts, taken as a whole, is fair, balanced, and 
understandable and provides the information necessary  
for shareholders to assess the Group and parent company’s 
performance, business model and strategy. Each of  
the Directors, whose names and functions are listed in  
the Board of Directors, confirm that, to the best  
of their knowledge:

•  the parent company financial statements, which have 
been prepared in accordance with United Kingdom 

118 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Generally Accepted Accounting Practice (United 
Kingdom Accounting Standards, comprising FRS 101 
‘Reduced Disclosure Framework’, and applicable law), 
give a true and fair view of the assets, liabilities, financial 
position, and loss of the Company;

•  the Group financial statements, which have been 

properly prepared in accordance with United Kingdom 
adopted international accounting standards and 
International Financial Reporting Standards (IFRSs) as 
issued by the International Accounting Standards Board 
(IASB), give a true and fair view of the assets, liabilities, 
financial position, and profit of the Group; and
•  the Directors’ Report includes a fair review of the 

development and performance of the business and the 
position of the Group and parent company, together 
with a description of the principal risks and uncertainties 
that it faces.

The Directors considered the key messages contained  
in the Strategic Report along with the disclosures made 
throughout to ensure that they are consistent, transparent 
and a true reflection of the business. The Directors also 
reviewed supporting documentation which addresses 
specific statements made in the report and the evidence 
to support those statements. Following this review, the 
Directors consider, when taken as a whole, that the  
Annual Report and Accounts is fair, balanced, and 
understandable and provides the information necessary  
for shareholders to assess the Company’s position and 
performance, business model and strategy.

Going concern
Having assessed the principal risks and the other matters 
discussed in connection with the viability statement on 
page 64, the Directors consider it appropriate to adopt  
the going concern basis of accounting in the financial 
statements for the next 12 months.

Auditor and disclosure of information to the auditor
The auditor, Deloitte LLP, has indicated its willingness to 
continue in office. A resolution to reappoint Deloitte as 
auditor will be proposed at the AGM. As far as the Directors 
are aware there is no relevant audit information of which 
the Company’s auditor is unaware. The Directors have 
taken all the steps that they ought to have taken as 
Directors in order to make themselves aware of any 
relevant audit information and to establish that the 
Company’s auditor is aware of that information. This 
confirmation is given and should be interpreted in 
accordance with the provisions of section 418 of the 
Companies Act 2006.

Annual General Meeting
The AGM will be held at 11.00 a.m. on Thursday 9 May 2024 
at the Royal Automobile Club, 89 Pall Mall, London SW1Y 
5HS. The notice convening the meeting and the resolutions 
to be put to the meeting, together with the explanatory 
notes, are given in the Circular to all shareholders.

The Directors’ Report was approved by the Board and  
has been signed by the Group Company Secretary of  
the Company. 

TAMSIN WATERHOUSE
GROUP COMPANY SECRETARY

FINANCIAL 
STATEMENTS

120  Independent auditor’s report to the members  

of Inchcape plc

132  Consolidated income statement
133  Consolidated statement of comprehensive income
134  Consolidated statement of financial position
135  Consolidated statement of changes in equity
136  Consolidated statement of cash flows
137  Accounting policies
147  Notes to the financial statements
200  Alternative performance measures
203  Five year record
204  Company statement of financial position
205  Company statement of changes in equity
206  Company accounting policies
208  Notes to the Company financial statements

OTHER INFORMATION
221  Shareholder information

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 
INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

119
119

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
 
INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF INCHCAPE PLC

REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS

1. OPINION
In our opinion:

•  the financial statements of Inchcape plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) give a true and fair 
view of the state of the Group’s and of the Parent Company’s affairs as at 31 December 2023 and of the Group’s profit  
for the year then ended;

•  the Group financial statements have been properly prepared in accordance with United Kingdom adopted international 

accounting standards;

•  the Parent Company financial statements have been properly prepared in accordance with United Kingdom Generally 

Accepted Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements which comprise:

•  the consolidated income statement;
•  the consolidated statement of comprehensive income;
•  the consolidated and Parent Company statements of financial position;
•  the consolidated and Parent Company statements of changes in equity;
•  the consolidated statement of cash flows;
•  the accounting policies; and
•  the related Notes 1 to 33 to the consolidated financial statements and the related notes 1 to 12 to the Parent Company 

financial statements.

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable 
law and United Kingdom adopted international accounting standards. The financial reporting framework that has been 
applied in the preparation of the Parent Company financial statements is applicable law and United Kingdom Accounting 
Standards, including FRS 101 “Reduced Disclosure Framework” (United Kingdom Generally Accepted Accounting Practice).

2. BASIS FOR OPINION
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial 
statements section of our report. 

We are independent of the Group and the Parent Company in accordance with the ethical requirements that are relevant 
to our audit of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard 
as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these 
requirements. The non-audit services provided to the Group and Parent Company for the year are disclosed in Note 3 to  
the financial statements. We confirm that we have not provided any non-audit services prohibited by the FRC’s Ethical 
Standard to the Group or the Parent Company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

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3. SUMMARY OF OUR AUDIT APPROACH

Key audit matters

The key audit matters that we identified in the current year were:

•  UK used vehicle inventory valuation 
•  The integration of the Derco Group 

Both key audit matters were newly identified in the year.

Materiality

Scoping

Significant changes  
in our approach

The materiality that we used for the Group financial statements was £25.0m (2022: £26.8m), which was 
determined on the basis of profit before tax from continuing operations adjusted for adjusting items  
as defined in note 2 (“adjusted profit before tax”). This represented 5.0% of adjusted profit before tax 
from continuing operations. 

Components in scope for full scope or specified account balance procedures in the current  
period comprised 86% (2022: 76%) of Group revenue, 87% (2022: 76%) of Group profit before tax  
from continuing operations and 84% (2022: 80%) of Group net assets.

Significant changes to our approach include: 

•  Identification of UK used vehicle inventory valuation as a new key audit matter due to price 

volatility in used vehicle values in the UK market. 

•  Amending the key audit matter surrounding the Derco acquisition in 2022 to focus on the 
integration of the Derco business. In the prior period this key audit matter focussed on the 
acquisition of the Derco Group.

•  Removal of Central America indefinite-life asset impairment and disposal of the Group’s operations 
in Russia as key audit matters. These matters primarily related to the change in scale and scope 
of the Group’s operations in 2022 and the impact that these changes had on performance  
in the year.

•  The materiality benchmark was changed from using net assets in the prior year to adjusted profit 
before tax from continuing operations in the current year. The use of net assets in the prior period 
was due to the acquisition of the Derco Group on 31 December 2022, which impacted the Group’s 
balance sheet only.

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4. CONCLUSIONS RELATING TO GOING CONCERN
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting  
in the preparation of the financial statements is appropriate.

Our evaluation of the Directors’ assessment of the Group’s and Parent Company’s ability to continue to adopt the going 
concern basis of accounting included:

•  Understanding the Group’s process and related controls in the assessment of going concern;
•  Assessing the Group’s available committed financing facilities including the nature of facilities, repayment terms  

and covenants;

•  Assessing the impact of short-term fluctuations in local market trading conditions, the impact of Electric Vehicle (EV) 

transition, inflation and political uncertainties on the forecast cashflows;

•  Evaluating the reasonableness of assumptions used in the forecasts;
•  Assessing the appropriateness of the sensitivities performed by management, including performing additional sensitivities 

as part of our challenge thereon;

•  Performing consistency and accuracy checks over the going concern model including checking the mathematical  

and clerical accuracy;

•  Testing the consistency of the forecast cash flows with the forecasts prepared for the impairment models; and 
•  Assessing the disclosures relating to going concern in the financial statements.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions 
that, individually or collectively, may cast significant doubt on the Group’s and Parent Company’s ability to continue as a 
going concern for a period of at least twelve months from when the financial statements are authorised for issue.

In relation to the reporting on how the Group has applied the UK Corporate Governance Code, we have nothing material 
to add or draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors 
considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant 
sections of this report.

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5. KEY AUDIT MATTERS
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement (whether 
or not due to fraud) that we identified. These matters included those which had the greatest effect on the overall audit 
strategy, the allocation of resources in the audit and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

5.1. UK used vehicle inventory valuation 

Key audit matter  
description

Account Balances: Inventory. Refer to the Inventory policy in the Accounting Policies section on 
page 142 and Note 17 on page 176.

The Group recorded total finished goods and merchandise inventory of £2,594m as at 31 December 
2023 (2022: £2,294m) with an associated inventory provision recognised of £99m (2022: £58m). 
A material proportion of this inventory relates to used vehicles in the Group’s UK business. Local market 
volatility has seen used vehicle residual values fall during 2023 in the UK, predominantly within the 
electric vehicle category.

IAS 2 Inventories states inventories should be recognised at the lower of cost and net realisable value. 
Management estimation is required to determine the appropriate level of provisioning against the 
valuation of used vehicles, and accordingly we have identified a key audit matter in relation to the 
judgements applied by management in the valuation of used vehicles within Inchcape’s UK business.

The provision recognised against the used vehicles is based on the associated ageing and expecting 
selling price of the inventory.

Our procedures in response to the key audit matter included:

•  obtaining an understanding of the relevant controls used by the Group in determining the 

appropriate level of inventory provisioning;

•  challenging the Group’s inventory provision policy with reference to incurred losses experienced, 

relevant industry knowledge and external forecasts; 

•  performing analytical procedures to assess the period over period movement in inventory provision 

by brand within the UK business with reference to current market dynamics;

•  validating the ageing profile of inventory, which is used to determine inventory provisions;
•  recalculation of the provision in local markets using location-specific external data and  

industry knowledge;

•  testing the valuation of inventory with reference to vehicle valuations and post year-end sales;
•  assessing the appropriateness of the disclosures within Note 17 of the financial statements.

How the scope  
of our audit  
responded to the  
key audit matter

Key observations

Based on our procedures we are satisfied that the valuation of used inventory in the UK  
is appropriate.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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5.2. The integration of the Derco Group 

Key audit matter  
description

Account Balances: impacting all financial statement accounts. Refer to the Audit Committee 
report page 85, Adjusting items note 2 on page 150 and Acquisitions and disposals note 28b  
on page 195

How the scope  
of our audit  
responded to the  
key audit matter

The acquisition and integration of the Derco Group has led to a significant increase in the size and 
scale of the Group’s operations in South America (within the Americas operating segment). 

We identified the integration of Derco as a key audit matter in the current year due to the level  
of audit effort associated with assessing the consequences on financial statements including:

•  Adjustments to the opening balance sheet in accordance with IFRS 3 Business Combinations 

including the recording of measurement period fair value adjustments;

•  Consideration of the balance sheet classification of new supplier financing arrangements (as either 

trade and other payables or borrowings);

•  The first-time presentation and consolidation of the Derco performance within the Group  

financial statements;

•  Concluding on the identification of cash generating units (“CGUs”) within the acquired business for 
the purposes of undertaking the annual impairment review of the acquired indefinite-life assets; 
•  The reassessment of the Group’s operating and reportable segments in accordance with IFRS 8 

Operating Segments; and

•  The presentation and reporting of integration costs as adjusting items.

Our procedures in response to the key audit matter included:

•  obtaining an understanding of relevant controls in the Derco business within key processes 
including completeness of revenue, valuation of inventory and consolidation in respect of  
the Group; 

•  validating the completeness and appropriateness of measurement period closeout adjustments 

posted in 2023 in relation to the acquisition of the Derco businesses;

•  assessing the classification of supplier financing arrangements through review of agreements with 

suppliers and providers of finance;

•  assessing the adjustments recognised on consolidation of the Derco business in the Group financial 

statements including: IFRS 3 measurement period adjustments, the unwinding of fair value 
adjustments in the period, and consolidation journals;

•  assessing the level at which impairment is assessed with reference to IAS 36;
•  evaluating the determination of operating and reportable segments;
•  evaluating the appropriateness of items identified as adjusting for the purposes of calculating 

adjusted performance measures presented as KPIs; and

•  evaluating the appropriateness of judgements and decisions made by management in making 

accounting estimates; including performing a retrospective analysis of management judgements 
and assumptions related to significant accounting estimates reflected in the financial statements of 
the prior year.

Key observations

We are satisfied with the results of our audit procedures in respect of the integration of the  
Derco business.

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6. OUR APPLICATION OF MATERIALITY
6.1. Materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the 
economic decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in 
planning the scope of our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Materiality

Basis for  
determining  
materiality

Group financial statements

£25.0 million (2022: £26.8 million)

Materiality was determined on the basis of adjusted profit 
before tax from continuing operations. This represented 5.0%  
of adjusted profit before tax from continuing operations 
(2022: 1.7% of net assets). 

We have changed the benchmark in the year. In the prior 
period net assets were used due to the acquisition of the Derco 
Group on 31 December 2022, which had an impact on the 
balance sheet only. In the current year the impact of this 
acquisition is seen in both the balance sheet position and 
performance of the business and therefore we have 
concluded a profit-based metric is more appropriate in the 
current year.

Parent Company financial statements

£9.4 million (2022: £11.9 million)

Parent Company materiality 
equated to 1.0% of net assets 
(2022: 1.0% of net assets).

Rationale for  
the benchmark  
applied

Adjusted profit before tax is one of the key metrics 
communicated by management in the Group’s results 
announcements and therefore is considered to be  
an appropriate benchmark. 

Refer to Note 2 Adjusting Items for further details of adjusting 
items and management’s reconciliation of this alternative 
performance measure to the Group’s statutory measure.

As the Parent Company is non-
trading, operates primarily as a 
holding company for the Group’s 
trading entities, and is not profit 
orientated, we consider the net 
asset position to be the most 
appropriate benchmark to use.

Adjusted PBT
£502m

Adjusted PBT

Group materiality

Group materiality £25m

Component materiality 
range £7m to £10m

Audit Committee 
reporting threshold £1.3m

6.2. Performance materiality
We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected 
and undetected misstatements exceed the materiality for the financial statements as a whole. 

Performance 
materiality

Basis and rationale 
for determining 
performance 
materiality

Group financial statements

65% (2022: 65%) of Group materiality

In determining performance materiality, we considered  
the following factors: 

•  our cumulative experience from prior year audits,  

and management’s willingness to correct  
misstatements identified; 

•  our risk assessment, including our understanding of the entity 

and its environment;

•  our risk assessment arising from the first-time consolidation of 

the income statement of the Derco Group in the Group 
financial statements; and

•  our assessment of the Group’s and Parent Company’s 

control environment.

Parent Company financial statements

70% (2022: 70%) of Parent Company 
materiality

In determining performance 
materiality, we considered the 
following factors: 

•  our cumulative experience from 
prior year audits, including the 
low value of misstatements 
identified in prior periods and 
management’s willingness to 
correct misstatements identified; 
•  our risk assessment, including our 
understanding of the entity, its 
environment; and

•  our assessment of the  

Parent Company’s overall  
control environment.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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6.3. Error reporting threshold
We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £1.3m (2022: 
£1.3 million, with a lower threshold of £0.9 million used in 2022 for the legacy Inchcape Group), as well as differences below 
that threshold that, in our view, warranted reporting on qualitative grounds. We also report to the Audit Committee on 
disclosure matters that we identified when assessing the overall presentation of the financial statements.

7. AN OVERVIEW OF THE SCOPE OF OUR AUDIT
7.1. Identification and scoping of components
In selecting the components which are in scope for audit procedures to be performed as part of the Group audit,  
we consider:

•  the inherent risk in each of the markets that the Group operates;
•  the Group’s control environment;
•  the significance of identified risks in each of the components;
•  the financial significance of the component to the Group’s revenue, profit and net assets; and 
•  the nature of any acquisitions and disposals within the year.

The components which were subject to full audit procedures were in: 

•  Australia 
•  Belgium
•  Bolivia
•  Chile
•  Colombia

•  Costa Rica
•  Ethiopia
•  Greece
•  Hong Kong
•  Peru

•  Poland
•  Romania
•  Singapore
•  United Kingdom

These components were selected due to their significance to the financial statements either due to scale or risk.

To introduce variability and unpredictability into our audit procedures component auditors also performed audits of 
specific account balances in Barbados and Brunei. 

In addition to the work performed at a component level, the Group audit team performed audit procedures on the Parent 
Company and consolidated financial statements, corporate activities such as treasury and pensions, goodwill and 
indefinite-life intangible asset impairment, litigation provisions, the Group consolidation, going concern assessment and 
financial statement disclosures. The Group audit team also performed analytical procedures in respect of components  
that were not in scope for full audit procedures.

The range of component materialities applied was £7m to £10m (2022: £2 million to £14 million). The components in scope  
for full or specified balance procedures accounted for:

•  86% (2022: 76%) of the Group revenue;
•  87% (2022: 74%) of Profit before tax; and 
•  84% (2022: 80%) of Group net assets.

REVENUE

1%

14%

2%

13%

8%

8%

PROFIT BEFORE TAX

NET ASSETS

16%

12%

85%

85%

84%

Full audit scope

Specified audit procedures

Residual scope

Full audit scope 

Specified audit procedures

Review at group level

Full audit scope 

Residual scope

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7.2. Our consideration of the control environment 
We have considered the control environment of the Group, which is also discussed within the Audit Committee Report on 
page 86, and encompasses controls relating to the financial reporting process, preparation of consolidated Group 
accounts, operational and compliance controls and risk management processes. 

We have also considered the key Information Technology (IT) controls in place designed to address the IT risks faced by the 
Group and how these relate to the entity’s financial reporting processes. Management have continued to consolidate and 
centralise key IT systems and support functions across the Group. We have reflected this in our centralised testing approach 
of IT controls where practicable. 

This year represented the third year of the Group’s implementation of the Global Business Services organisation. We 
considered the ongoing impact of this on our audit, with our Group and component teams assessing the impact on  
the financial process and control environment.

We have not taken a controls reliance approach across the Group. However, some components have been able to take 
reliance over specific controls over certain balances by evaluating the operating effectiveness of relevant controls at the 
component level.

7.3. Our consideration of climate-related risks 
The Group is exposed to the impacts of climate change on its business and operations as highlighted in the Task Force  
on Climate-Related Financial Disclosures (TCFD) report on page 40, viability statement on page 64, the principal risks  
on page 57, and in Accounting Policies (Key Sources of Estimation Uncertainty) on page 145. 

We have obtained management’s climate-related risk assessment and held discussions with management to understand 
the process of identifying and quantifying climate-related risks, the determination of mitigating actions and the impact on 
the Group’s financial statements. We have engaged our climate specialists in our assessment to consider broader industry 
and market-wide practice.

We completed an independent climate-based risk assessment to consider the potential impact of climate change on the 
Group’s financial statements, incorporating both business specific knowledge and wider industry awareness, including the 
extent to which climate change considerations have been included in the Group’s forecast financial information. We used 
this to assess the completeness of the Group’s identified risks and to develop audit procedures to respond to these risks,  
in particular as part of our work in relation to impairment and long-term viability, as well as considering climate-related  
risks throughout our risk assessments on each financial statement account balance. 

In considering the disclosures presented as part of the Strategic Report, we engaged our climate specialists to review  
the TCFD disclosures in the financial statements and recommendations made by both the Task Force and FRC as set out  
in their thematic reviews. We have also assessed whether these disclosures reflect our understanding of the Group’s 
approach to climate.

7.4. Working with other auditors
We engaged component auditors from Deloitte member firms to perform procedures at the components under our 
direction and supervision. We issued detailed instructions to the component auditors and held planning meetings, interim 
update meetings and year end close meetings with each component team. 

We have continued our component visits on a risk focused and rotational basis to oversee the work performed by our 
component auditors. The component audit teams visited in their location in the current period were: Chile, Costa Rica, 
Hong Kong, Singapore, Belgium and the UK. Teams from Bolivia, Peru and Colombia were met in person at the year.

In conjunction with the on-site visits, frequent calls were held between the Group and component teams throughout the 
year and remote access to relevant documents was provided. Senior members of the Group audit team were focused on 
overseeing the role of the component audit teams, so that a consistent audit approach is applied to the operations in the 
Group’s UK and international businesses. 

Prior to the commencement of our detailed audit work we held virtual planning meetings with our component teams on  
a regional basis, led by the Group audit team. The purpose of these planning meetings was to ensure a good level of 
understanding of the Group’s businesses, its core strategy and a discussion of the significant risks and workshops on our 
planned audit approach. 

The audit visits and other communications by the Group audit team were timed to enable us to be involved during the 
planning and risk assessment process in addition to the execution of detailed audit procedures. During our visits we 
attended key meetings with component management and auditors, reviewed and challenged component auditor 
working papers in the underlying audit files and component reporting. In addition, we attended component audit closing 
calls and other key meetings with management throughout the 2023 audit process. 

As the Group has diversified geographically the Group audit team has enhanced the activities performed to direct and 
supervise component audit teams by:

•  identifying components of greater risk and increasing the seniority of the audit team and oversight at the  

component level correspondingly including having a dedicated senior team member performing oversight  
of the America’s segment;

•  holding ‘Audit Academy’ sessions to refresh component audit teams on key areas of focus and extended component 

visits by the Group audit team at components where greater risk exists;

•  providing additional guidance provided to all component audit teams to identify areas of judgement and improve  

the quality and consistency of the audit procedures performed; and

•  onboarding Spanish-speaking team members to the Group engagement team to perform oversight over component 

teams based in the America’s.

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8. OTHER INFORMATION
The other information comprises the information included in the annual report, other than the financial statements and our 
auditor’s report thereon. The Directors are responsible for the other information contained within the annual report.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly 
stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears  
to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether  
this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed,  
we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

9. RESPONSIBILITIES OF DIRECTORS
As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors 
determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether 
due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s 
ability to continue as a going concern, disclosing as applicable, matters related to going concern and using the going 
concern basis of accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease 
operations, or have no realistic alternative but to do so.

10. AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

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11. EXTENT TO WHICH THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, INCLUDING FRAUD
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line  
with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud.  
The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below. 

11.1. Identifying and assessing potential risks related to irregularities
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance 
with laws and regulations, we considered the following:

•  the nature of the industry and sector, control environment and business performance including the design of the  

Group’s remuneration policies, key drivers for Directors’ remuneration, bonus levels and performance targets;

•  the results of our enquiries of management, internal audit, in house legal counsel the Directors and the audit committee 

about their own identification and assessment of the risks of irregularities, including those that are specific to the 
automotive sector; 

•  any matters we identified having obtained and reviewed the Group’s documentation of their policies and procedures 

relating to:
 – identifying, evaluating and complying with laws and regulations and whether they were aware of any instances  

of non-compliance;

 – detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected  

or alleged fraud;

 – the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations; and

•  the matters discussed among the audit engagement team including significant component audit teams and relevant 

internal specialists, regarding how and where fraud might occur in the financial statements and any potential indicators 
of fraud.

As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for 
fraud and identified the greatest potential for fraud in judgements relating to UK used vehicle inventory valuation. In 
common with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk of 
management override of controls.

We also obtained an understanding of the legal and regulatory frameworks that the Group operates in, focusing on 
provisions of those laws and regulations that had a direct effect on the determination of material amounts and disclosures 
in the financial statements. The key laws and regulations we considered in this context included the UK Companies Act, 
Listing Rules, pensions legislation, environmental and vehicle legislation and tax legislation.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the  
financial statements but compliance with which may be fundamental to the Group’s ability to operate or to avoid  
a material penalty. 

11.2. Audit response to risks identified
As a result of performing the above, we identified UK used vehicle inventory valuation as a key audit matter related  
to the potential risk of fraud. The key audit matters section of our report explains the matter in more detail and also 
describes the specific procedures we performed in response to these key audit matters. 

In addition to the above, our procedures to respond to risks identified included the following:

•  reviewing the financial statement disclosures and testing to supporting documentation to assess compliance  
with provisions of relevant laws and regulations described as having a direct effect on the financial statements;
•  enquiring of management, the Audit Committee and in-house legal counsel concerning actual and potential 

litigation and claims;

•  performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of  

material misstatement due to fraud;

•  reading minutes of meetings of those charged with governance, reviewing internal audit reports and reviewing 

correspondence with tax authorities; and

•  in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries 
and other adjustments; assessing whether the judgements made in making accounting estimates are indicative of  
a potential bias; and evaluating the business rationale of any significant transactions that are unusual or outside the 
normal course of business.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members 
including internal specialists and significant component audit teams and remained alert to any indications of fraud or 
non-compliance with laws and regulations throughout the audit.

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CONTINUED

REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS

12. OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006
In our opinion the part of the Directors’ remuneration report to be audited has been properly prepared in accordance  
with the Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the strategic report and the Directors’ report for the financial year for which the financial 

statements are prepared is consistent with the financial statements; and

•  the strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the Group and the Parent Company and their environment obtained in 
the course of the audit, we have not identified any material misstatements in the strategic report or the Directors’ report.

13. CORPORATE GOVERNANCE STATEMENT
The Listing Rules require us to review the Directors’ statement in relation to going concern, longer-term viability and that part 
of the Corporate Governance Statement relating to the group’s compliance with the provisions of the UK Corporate 
Governance Code specified for our review.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the 
Corporate Governance Statement is materially consistent with the financial statements and our knowledge obtained 
during the audit: 

•  the Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting  

and any material uncertainties identified set out on page 118;

•  the Directors’ explanation as to its assessment of the group’s prospects, the period this assessment covers and  

why the period is appropriate set out on page 64;

•  the Directors’ statement on fair, balanced and understandable set out on page 89;
•  the Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out  

on page 56;

•  the section of the annual report that describes the review of effectiveness of risk management and internal control 

systems set out on page 86; and

•  the section describing the work of the audit committee set out on page 82.

14. MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION
14.1. Adequacy of explanations received and accounting records
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or
•  adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have  

not been received from branches not visited by us; or

•  the Parent Company financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

14.2. Directors’ remuneration
Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of Directors’ remuneration 
have not been made or the part of the Directors’ remuneration report to be audited is not in agreement with the 
accounting records and returns.

We have nothing to report in respect of these matters.

130 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

15. OTHER MATTERS WHICH WE ARE REQUIRED TO ADDRESS
15.1. Auditor tenure
Following the recommendation of the audit committee, we were appointed by members on 25 May 2018 to audit the 
financial statements for the year ending 31 December 2018 and subsequent financial periods. The period of total 
uninterrupted engagement including previous renewals and reappointments of the firm is 6 years, covering the years 
ending 31 December 2018 to 31 December 2023.

15.2. Consistency of the audit report with the additional report to the audit committee
Our audit opinion is consistent with the additional report to the audit committee we are required to provide in accordance 
with ISAs (UK).

16. USE OF OUR REPORT
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s members those 
matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted  
by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s members as  
a body, for our audit work, for this report, or for the opinions we have formed.

As required by the Financial Conduct Authority (FCA) Disclosure Guidance and Transparency Rule (DTR) 4.1.15R – DTR 4.1.18R, 
these financial statements will form part of the Electronic Format Annual Financial Report filed on the National Storage 
Mechanism of the FCA in accordance with DTR 4.1.15R – DTR 4.1.18R. This auditor’s report provides no assurance over 
whether the Electronic Format Annual Financial Report has been prepared in compliance with DTR 4.1.15R – DTR 4.1.18R. 

DAVID GRIFFIN FCA
SENIOR STATUTORY AUDITOR 
For and on behalf of Deloitte LLP 
Statutory Auditor 
London, UK

4 March 2024

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

131

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
CONSOLIDATED INCOME STATEMENT  
FOR THE YEAR ENDED 31 DECEMBER 2023

Continuing operations

Revenue

Cost of sales

Gross profit

Net operating expenses 

Operating profit 

Share of profit after tax of joint ventures and associates

Profit before finance and tax

Finance income 

Finance costs

Profit before tax from continuing operations

Tax 

Profit for the year from continuing operations

Loss from discontinued operations

Total profit/(loss) for the year

Profit/(loss) attributable to:

Owners of the parent

Non-controlling interests

Earnings per share from continuing operations attributable to the owners  
of the parent

Basic earnings per share (pence)

Diluted earnings per share (pence)

Earnings/(loss) per share attributable to the owners of the parent

Basic earnings/(loss) per share (pence)

Diluted earnings/(loss) per share (pence)

Alternative performance measures:

Operating profit from continuing operations

Adjusting items within net operating expenses:

Acquisition and integration costs

Disposal of businesses

Accelerated amortisation and net impairment reversals

Gain on pension indexation

Adjusted operating profit from continuing operations

Share of profit after tax of joint ventures and associates

Adjusted profit before finance costs and tax from continuing operations

Net finance costs

Adjusting items within net finance costs:

Net monetary loss on hyperinflation

Interest on dividend payments to former shareholders of Derco

Adjusted profit before tax from continuing operations

Tax on adjusted profit

Adjusted profit after tax from continuing operations

Adjusted earnings per share from continuing operations

Basic adjusted earnings per share

Diluted adjusted earnings per share

2023
£m

11,447

(9,508)

1,939

(1,320)

619

1

620

52

(259)

413

(130)

283

–

283

270

13

283

65.6p

64.8p

65.6p

64.8p

619

50

50

–

–

–

669

1

670

(207)

39

29

10

502

(140)

362

Notes

1,3

3

13

6

6

7

28(c)

8

8

2

2

8

2022 
£m 

8,133

(6,808)

1,325

(925)

400

–

400

21

(88)

333

(98)

235

(241)

(6)

(11)

5

(6)

61.1p

54.6p

(2.9)p

(2.5)p

400

11

42

(14)

3

(20)

411

–

411

(67)

29

29

–

373

(97)

276

84.8p

83.7p

72.0p

64.4p

The notes on pages 137 to 199 are an integral part of these consolidated financial statements.

132 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME  
FOR THE YEAR ENDED 31 DECEMBER 2023

Profit/(loss) for the year 

Other comprehensive income/(loss):

Items that will not be reclassified to the consolidated income statement

Retirement benefit schemes:

 – net actuarial losses

 – deferred tax on actuarial losses

Items that may be or have been reclassified subsequently to the consolidated 
income statement

Cash flow hedges:

– net fair value (losses)/gains

– tax on cash flow hedges1 

Investments held at fair value:

– net fair value losses

Deferred tax on taxation losses

Foreign currency translation:

– exchange differences on translation of foreign operations

– exchange differences on translation of discontinued operations

– recycling of foreign currency reserve

Adjustments for hyperinflation

Other comprehensive (loss)/income for the year

Total comprehensive income for the year 

Total comprehensive income attributable to:

– Owners of the parent

– Non-controlling interests

Total comprehensive income/(loss) arising from:

– Continuing operations

– Discontinued operations

Notes

5

16

25

16

14

16

25

25,28(b)

25

25

2023 
£m

283

(20)

–

(20)

(48)

17

(3)

(1)

(133)

–

(1)

36

(133)

(153)

130

120

10

130

130

–

2022 
£m

(6)

(12)

–

(12)

9

(7)

(2)

–

133

19

99

49

300

288

282

271

11

282

405

(123)

1.   Taxation in other comprehensive income in respect of cashflow hedges is comprised of a deferred tax credit of £18m (2022: charge of £9m) offset by a current 

tax charge of £1m (2022: credit of £2m).

The notes on pages 137 to 199 are an integral part of these consolidated financial statements.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

133

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
CONSOLIDATED STATEMENT OF FINANCIAL POSITION  
AS AT 31 DECEMBER 2023

Non-current assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Investments in joint ventures and associates
Financial assets at fair value through other comprehensive income

Derivative financial instruments
Trade and other receivables
Deferred tax assets
Retirement benefit asset

Current assets
Inventories
Trade and other receivables
Derivative financial instruments
Current tax assets
Cash and cash equivalents
Assets held for sale

Total assets

Current liabilities
Trade and other payables
Derivative financial instruments
Current tax liabilities
Provisions
Lease liabilities
Borrowings

Non-current liabilities
Trade and other payables
Provisions
Derivative financial instruments
Deferred tax liabilities
Lease liabilities
Borrowings
Retirement benefit liability

Total liabilities
Net assets
Equity
Share capital 
Share premium
Capital redemption reserve
Merger reserve
Other reserves
Retained earnings
Equity attributable to owners of the parent
Non-controlling interests

Total equity

 Notes 

10
11
12
13
14

23
15
16
5

17
15
23

18
19

20
23

21
12
22

20
21
23
16
12
22
5

24

25
25
26

2023
£m

1,271
893
364
21
1

1
49
105
84
2,789

2,718
835
38
56
689
14

4,350
7,139

(3,150)
(88)
(81)
(69)
(81)
(652)
(4,121)

(69)
(39)
(9)
(267)
(359)
(638)
(17)
(1,398)
(5,519)
1,620

42
147
143
312
(63)
940
1,521
99

1,620

2022 
£m 

 1,174 
 737 
 419 
 22 
 3 

 17 
 54 
 80 
 104 
 2,610 

 2,376 
 817 
 37 
 41 
 1,064 
 19 

 4,354 
 6,964 

 (2,898)
 (39)
 (88)
 (57)
 (83)
 (546)
 (3,711)

 (60)
 (47)
 (1)
 (255)
 (416)
 (896)
 (11)
 (1,686)
 (5,397)
1,567

 38 
 147 
 143 
 316 
 69 
 820 
 1,533 
 34 

 1,567 

The notes on pages 137 to 199 are an integral part of these consolidated financial statements. The consolidated financial 
statements on pages 132 to 136 were approved by the Board of Directors on 4 March 2024 and were signed on its behalf by:

DUNCAN TAIT 
GROUP CHIEF EXECUTIVE 

ADRIAN LEWIS
GROUP CHIEF FINANCIAL OFFICER

134 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
 
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY  
FOR THE YEAR ENDED 31 DECEMBER 2023

Share 
capital  

£m

39

Share
Premium
£m

147

Capital 
redemption 
reserve  

£m

142

Notes

Merger
reserve
£m

Other 
reserves 
£m

Retained 
earnings 
£m

Total  
equity 
attributable 
to owners of 
the parent 
£m

24

(1)

At 1 January 2022 

(Loss)/profit for the year 

Other comprehensive 
income/(loss) for the year 

Total comprehensive 
income/(loss) for the year

Hedging gains and losses 
transferred to inventory

Written put option

Shares to be issued

Non-controlling interests 
on acquisition of 
subsidiaries

Share-based payments, 
net of tax

4,16

Share buyback 
programme

Purchase of own shares 
by the Inchcape 
Employee Trust

Dividends:

– Owners of the parent

9

–  Non-controlling 

interests

At 1 January 2023

Profit for the year

Other comprehensive 
(loss)/income for the year

Total comprehensive 
income/(loss) for the year 

Hedging gains and losses 
transferred to inventory

Written put option

Shares issued

Acquisition of non-
controlling interests

Non-controlling interests 
on acquisition of 
subsidiaries

Share-based payments, 
net of tax

Purchase of own shares 
by the Inchcape 
Employee Trust

Dividends:

28(b)

24,25

28(b)

28(a)

4,16

– Owners of the parent

9

–  Non-controlling 

interests

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1

–

–

–

–

–

–

–

–

–

316

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

38

147

143

316

–

–

–

–

–

4

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(4)

–

–

–

–

–

–

(228)

1,009

1,109

–

(11)

(11)

294

(12)

282

294

(23)

271

3

–

–

–

–

–

–

–

–

69

–

–

(13)

–

–

10

3

(13)

316

–

10

(70)

(70)

(4)

(4)

(89)

(89)

–

820

270

–

1,533

270

(130)

(20)

(150)

(130)

250

120

(2)

–

–

–

–

–

–

–

–

–

(1)

–

3

–

(2)

(1)

–

3

–

15

15

(19)

(19)

(128)

(128)

–

–

Non-
controlling 
interests  

Total 
shareholders’ 
equity  

£m

22

5

6

11

–

–

–

5

–

–

–

–

(4)

34

13

(3)

10

–

–

–

(3)

64

–

–

–

(6)

99

£m

1,131

(6)

288

282

3

(13)

316

5

10

(70)

(4)

(89)

(4)

1,567

283

(153)

130

(2)

(1)

–

–

64

15

(19)

(128)

(6)

1,620

At 31 December 2023

42

147

143

312

(63)

940

1,521

The notes on pages 137 to 199 are an integral part of these consolidated financial statements. Share-based payments 
include a net tax credit of £nil (2022: net tax credit of £nil).

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

135

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
CONSOLIDATED STATEMENT OF CASH FLOWS  
FOR THE YEAR ENDED 31 DECEMBER 2023

Cash generated from operating activities

Cash generated from operations

Tax paid

Interest received

Interest paid

Net cash generated from operating activities

Cash flows from investing activities

Notes

27(a)

2023
£m

900

(156)

46

(197)

593

Acquisition of businesses, net of cash and overdrafts acquired

28(a)

(137)

Net cash inflow/(outflow) from sale of businesses

Proceeds from disposal of investments in joint ventures and associates

Purchase of investments in joint ventures and associates

Purchase of property, plant and equipment

Purchase of intangible assets

Proceeds from disposal of property, plant and equipment

Dividends received from joint ventures and associates

Payments made before the commencement date of a lease 

Receipt from finance sub-lease receivables

Net cash used in investing activities

Cash flows from financing activities 

Share buyback programme

Purchase of own shares by the Inchcape Employee Trust

Cash (outflow)/inflow from acquisition financing bridge facility

Cash inflow from revolving credit facility

Cash inflow from bond issuance

Cash outflow from other borrowings

Payment of capital element of lease liabilities

Payments to former shareholders of Derco group

Equity dividends paid

Acquisition of non-controlling interests

Dividends paid to non-controlling interests

Net cash (used in)/generated from financing activities

24(b)

22

22

9

Net (decrease)/increase in cash and cash equivalents

27(b)

Cash and cash equivalents at beginning of the year

Effect of foreign exchange rate changes

Cash and cash equivalents at the end of the year

Cash and cash equivalents consist of:

 – Cash at bank and cash equivalents

 – Short-term deposits

 – Bank overdrafts

18

18

22

The notes on pages 137 to 199 are an integral part of these consolidated financial statements. 

136 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

2022 
£m 

619

(95)

17

(47)

494

(395)

(17)

–

(6)

(64)

(4)

10

–

(1)

2

1

2

(3)

(88)

(5)

31

1

–

3

(195)

(475)

–

(19)

(350)

150

348

(560)

(87)

(267)

(128)

(15)

(6)

(934)

(536)

1,050

(74)

440

610

79

(249)

440

(70)

(4)

600

–

–

(4)

(63)

–

(89)

–

(4)

366

385

589

76

1,050

641

423

(14)

1,050

ACCOUNTING POLICIES

GENERAL INFORMATION
Inchcape plc is a public company limited by shares, 
domiciled and incorporated in the UK, and registered  
in England and Wales. The address of the registered office  
is 22a St James’s Square, London, SW1Y 5LP. The nature of 
the Group’s operations and principal activities are set out  
in note 1 and on pages 1 to 64.

The Group consolidated financial statements have been 
prepared in accordance with UK-adopted International 
Financial Reporting Standards (IFRS) and the Companies 
Act 2006 applicable to companies reporting under IFRS.

Accounting convention
The consolidated financial statements have been 
prepared under the historical cost convention, except for 
financial assets at fair value through other comprehensive 
income, and those financial assets and financial liabilities 
(including derivative instruments) held at fair value through 
profit or loss, which are measured at fair value.

Going concern
Based on the Group’s cash flow forecasts and projections, 
the Board is satisfied that the Group will operate within the 
level of its committed facilities for the foreseeable future. 
For this reason, the Board continues to adopt the going 
concern basis in preparing its financial statements. In 
making this assessment, the Group has considered 
available liquidity in relation to net debt and committed 
facilities, the Group’s latest forecasts for 2024 and 2025 
cash flows, together with adjusted scenarios. 

Committed bank facilities and Private Placement 
borrowings amount to £1,360m, of which £610m was drawn 
at 31 December 2023. In June 2023, the Group issued a 
£350m bond offering with a coupon of 6.5%, due to mature 
in June 2028 and in December 2023, the Group’s Revolving 
Credit Facility was amended, increasing the facility  
limit to £900m and extending the maturity date to 
December 2028.

The Private Placement Loan Notes (of which £70m is due 
to mature in May 2024) and the Term Loan (due to mature 
in December 2024) are subject to the same interest cover 
covenant based on an adjusted EBITA measure to interest 
on consolidated borrowings measured on a trailing 
12-month basis at June and December. 

The latest Group forecasts for 2024 and 2025 indicate that 
the Group is expected to be compliant with this covenant 
throughout the forecast period and have sufficient liquidity 
to continue operating throughout that period. 

A range of sensitivities has been applied to the forecasts  
to assess the Group’s compliance with its covenant 
requirements over the forecast period. These sensitivities 
included:

•  a 12-month reduction in New and Used revenue from July 
2024, resulting from decreasing consumer demand in 
response to fiscal tightening and resulting economic 
downturns;

•  a reduction in reported GBP earnings from July to 
December 2024 resulting from the strengthening  
of sterling relative to other currencies; 

•  a general liquidity reduction impacting working capital 

from January 2025;

•  with no mitigating actions applied in relation to the 

sensitivities described above.

In a scenario where all of the above sensitivities occur at 
the same time, with the interest cover covenant measured 
on a trailing 12-month basis, the sensitised forecasts 
indicate that the Group is not expected to breach any 
covenants and would be compliant with the interest cover 
requirements throughout the forecast period. Additionally, 
under these circumstances, the Group expects to have 
sufficient funds to meet cash flow requirements. 

A reverse stress test scenario analysis concluded that  
a set of circumstances in which the Group would breach  
its covenant or have insufficient funds to meet cash flow 
requirements are considered to be remote, relative to the 
sensitivities referred to above.

Therefore, the Board concluded that the Group will  
be able to operate within the level of its committed 
facilities for the foreseeable future. The Directors consider  
it appropriate to adopt the going concern basis of 
accounting in preparing the financial statements for  
the year ending 31 December 2023.

NEWLY ADOPTED ACCOUNTING STANDARDS
From 1 January 2023, the following standards become 
effective in the Group’s consolidated financial statements: 

•  IFRS 17 Insurance Contracts;
•  Amendments to IFRS 17 Insurance Contracts: Initial 

Application of IFRS 17 and IFRS 9 Comparative 
Information;

•  Amendments to IAS 12 relating to Deferred tax related 
to assets and liabilities arising from a single transaction;
•  Amendments to IFRS 4 when applying IFRS 9 Financial 

Instruments; 

•  Amendments to IAS 1 Presentation of Financial 

Instruments, classification of liabilities as current or 
non-current; and 

•  Amendments to IAS 8 Accounting Policies, Changes  

in Accounting Estimates and Errors: Definition of 
Accounting Estimates.

The adoption of the standards and interpretations listed 
above has not led to any material impact on the financial 
position or performance of the Group.

The Group has not early adopted other standards, 
amendments to standards or interpretations that have 
been issued but are not yet effective.

STANDARDS NOT EFFECTIVE AT THE BALANCE SHEET DATE
The following standards were in issue but were not yet 
effective at the balance sheet date. These standards 
have not yet been early adopted by the Group, and will 
be applied for the Group’s financial years commencing 
on or after 1 January 2024:

•  Amendments to IAS 1: Non-current liabilities  

with covenants;

•  Amendments to IFRS 16: Leases on sale and leaseback;
•  Amendments to IAS 7 and IFRS 7: Supplier finance; and
•  Amendments due to Finance (No. 2) Act 2023 for Pillar 

Two income inclusion (IIR). 

Management are currently reviewing the new standards 
to assess the impact that they may have on the Group’s 
reported position and performance. Management do 
not expect that the adoption of the standards listed above 
will have a material impact on the financial statements  
of the Group. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

137

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
ACCOUNTING POLICIES CONTINUED

BASIS OF CONSOLIDATION
The consolidated financial statements comprise the 
financial statements of the parent company (Inchcape 
plc) and all of its subsidiary undertakings (defined as those 
where the Group has control), together with the Group’s 
share of the results of its joint ventures (defined as those 
where the Group has joint control) and associates (defined 
as those where the Group has significant influence but not 
control). The results of subsidiaries are consolidated and the 
Group’s share of results of its joint ventures and associates  
is equity accounted for as of the same reporting date as 
the parent company, using consistent accounting policies. 

The results of newly acquired subsidiaries are consolidated 
using the acquisition method of accounting from the date 
on which control of the net assets and operations of the 
acquired company are effectively transferred to the Group. 
Similarly, the results of subsidiaries disposed of cease to be 
consolidated from the date on which control of the net 
assets and operations is transferred out of the Group.

The Group treats transactions with non-controlling interests 
as transactions with equity owners of the Group. For 
purchases from non-controlling interests, the difference 
between any consideration paid and the relevant share 
acquired of the carrying value of net assets of the 
subsidiary is recorded in equity. Gains or losses on disposals 
to non-controlling interests are also recorded in equity.

Investments in joint ventures and associates are accounted 
for using the equity method, whereby the Group’s share 
of post-acquisition profits or losses is recognised in the 
consolidated income statement, and its share of post-
acquisition movements in shareholders’ equity is 
recognised in shareholders’ equity. If the Group’s share 
of losses in a joint venture or associate equals or exceeds 
its investment in the joint venture or associate, the Group 
does not recognise further losses, unless it has contractual 
obligations or made payments on behalf of the joint 
venture or associate.

Intercompany balances and transactions and any 
unrealised profits arising from intercompany transactions 
are eliminated in preparing the consolidated financial 
statements. 

In accordance with IAS 1 Presentation of Financial 
Statements, the Group Consolidated Income Statement  
for the year ended 31 December 2023 has been changed  
to present the results of the Group on a continuing 
operations basis, with a single amount reported for the total 
results for discontinued operations. The total for discontinued 
operations comprises the post-tax profit or loss of 
discontinued operations and the post-tax loss on  
disposal (see note 28).

FOREIGN CURRENCY TRANSLATION
Transactions included in the results of each of the Group’s 
entities are measured using the currency of the primary 
economic environment in which the entity operates 
(the functional currency). The consolidated financial 
statements are presented in sterling, which is the functional 
currency of the parent company, Inchcape plc, and the 
presentation currency of the Group. 

statement, except those exchange differences arising 
on long-term foreign currency borrowings that form  
part of a net investment in a foreign investment,  
which on consolidation are taken directly to other 
comprehensive income. 

The assets and liabilities of foreign operations are translated 
into sterling at the rate of exchange ruling at the end of the 
reporting period. The income statements and cash flows  
of foreign operations are translated into sterling at the 
average rates of exchange for the period, except for 
subsidiaries in hyperinflationary economies that are 
translated at the closing rate of exchange at the end of the 
period. Exchange differences arising from 1 January 2004 
are recognised as a separate component of shareholders’ 
equity. On disposal of a foreign operation, any cumulative 
exchange differences held in shareholders’ equity are 
transferred to the consolidated income statement. 

PRESENTATION OF COMPARATIVE AMOUNTS
Comparative amounts presented in the consolidated 
income statement, the consolidated statement of 
comprehensive income and relevant notes reflect the 
classification of the Russian business as a discontinued 
operation in 2022. 

DESIGNATION OF ETHIOPIA AS A HYPERINFLATIONARY 
ECONOMY
The Group financial statements include adjustments for 
hyperinflation, following the application of IAS 29 Financial 
Reporting in Hyperinflationary Economies in relation 
to the Group’s operations with a functional currency 
of Ethiopian Birr. 

The Group’s consolidated financial statements include  
the results and financial position of its Ethiopian operations 
restated to the purchasing power or inflationary measuring 
unit current at the end of the year, leading to a 
hyperinflationary loss in respect of monetary items being 
reported in finance costs, and treated as an adjusting item. 
The results of the Group’s Ethiopian operations have been 
translated at the closing exchange rate, as required by 
IAS 21 The Effects of Changes in Foreign Exchange Rates 
for hyperinflationary foreign operations.

Whilst IAS 29 Financial Reporting in Hyperinflationary 
Economies is applied in individual financial statements  
as though the relevant economy was always 
hyperinflationary, comparative amounts are not restated  
in consolidated amounts already presented in a stable 
currency. The resulting difference in the opening Ethiopian 
net assets has been presented as a translation adjustment 
in other comprehensive income.

The inflationary factors used by the Group are the official 
price indices published by the Central Statistical Agency 
of Ethiopia. Hyperinflationary adjustments have been 
calculated using the price index prevailing at 31 December 
2023, which was a CPI index of 425.1 (31 December 2022: 
CPI index 328.9). The adjusted results and financial position 
of Ethiopia were translated at the year-end closing rate 
before being included in the Group’s consolidated 
financial statements. 

In the individual entities, transactions in foreign currencies 
are translated into the functional currency at the rates of 
exchange prevailing at the dates of the individual 
transactions. Monetary assets and liabilities denominated 
in foreign currencies are subsequently retranslated at the 
rate of exchange ruling at the end of the reporting period. 
All differences are taken to the consolidated income 

CLIMATE CHANGE
In preparing the Group’s financial statements consideration 
has been given to the impact of both physical and 
transition climate-related risks, as described in the Task 
Force on Climate-related Financial Disclosures (TCFD) 
section on page 40. Based on the TCFD recommendations, 
in 2022, the Group performed an assessment of the five 

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

most critical climate related risks and opportunities that 
were considered to have a potential financial impact  
on the financial statements.

Climate scenario analysis was used as a tool to identify 
and assess a potential range of future outcomes, by 
capturing different assumptions about policies and 
physical climate conditions. Scenario analysis was applied 
to the five most material risks and opportunities, being the 
transition risk of misalignment, increased carbon tax, 
aftersales revenues, margin pressure risk, and physical risks 
(due to the direct impacts to property and inventories from 
extreme weather conditions). There is inherent uncertainty 
over the assumptions used within these scenarios and  
how they will impact the Group’s operations, cash flows 
and profit projections.

The policy, technology, and market changes in response  
to climate change are still developing, and consequently 
the financial statements cannot capture all possible future 
outcomes as these are not yet known. 

The climate-related estimates and assumptions were 
applied primarily to going concern, impairment of non-
financial assets, property, plant and equipment, indefinite 
life intangible assets and provisions.

REVENUE AND OTHER INCOME
Revenue is measured at the fair value of consideration 
receivable, net of any discounts, rebates, trade 
allowances, incentives, or amounts collected on behalf  
of third parties. It is recognised to the extent that the 
transfer of promised goods or services to a customer has 
been satisfied and the revenue can be reliably measured. 
Revenue excludes sales-related taxes and intra-group 
transactions. In practice this means that:

Revenue from sale of goods
Revenue from the sale of goods is recognised when  
the obligation to transfer the goods to the customer has 
been satisfied and the revenue can reliably be measured. 
The obligation to transfer goods to the customer is 
considered to have been satisfied when the vehicles or 
parts are invoiced and physically dispatched or collected. 
Consideration received in advance of transfer of goods 
is recognised as deferred revenue on the balance sheet 
and is subsequently recognised as revenue when the 
transfer of goods occurs.

Revenue from rendering of services
Revenue from the rendering of services to the customer 
 is considered to have been satisfied when the service has 
been undertaken. 

Group acts as an agent
Where the Group acts as an agent on behalf of a principal 
in relation to finance, insurance, and similar products, 
the associated commission income is recognised within 
revenue in the period in which the related finance or 
insurance product is sold and receipt of payment can  
be assured.

Sales with a repurchase commitment
Where a vehicle is sold to a customer subject to a 
repurchase commitment and the possibility of the buyback 
being exercised by the customer is highly likely, the 
transaction is recognised as a lease transaction with the 
Group acting as a lessor. Consequently, such vehicles are 
recognised within ‘property, plant and equipment’ in the 
consolidated statement of financial position at cost and 
are depreciated to their residual value over the period of 
the repurchase commitment. The difference between the 

initial amounts received from the customer and the 
repurchase commitment is recognised as deferred 
income in the consolidated statement of financial position 
and is released to the consolidated income statement 
on a straight-line basis over the life of the arrangement. 
The repurchase commitment, which reflects the price 
at which the vehicle will be bought back, is held within 
‘trade and other payables’, according to the date  
of the commitment.

Where a vehicle is sold to a customer subject to a 
repurchase commitment and the possibility of the buyback 
being exercised by the customer is not highly likely, revenue 
is recognised in full when the vehicle is sold, less the 
expected value of the buyback payments to be made 
which is recorded as a liability in the consolidated 
statement of financial position. Similarly, an estimate  
of the value of the vehicles to be returned is deducted  
from cost of sales and recognised as an asset in the 
consolidated statement of financial position.

Sale of additional services
Where additional services are included in the sale  
of a vehicle to a customer as part of the total vehicle 
package (e.g. extended warranty, free servicing, roadside 
assistance, fuel coupons etc) and the Group is acting as 
a principal in the fulfilment of the service, the value of the 
additional services is separately identified, deducted from 
consideration receivable, recognised as deferred revenue 
on the balance sheet and subsequently recognised 
as revenue when the service is provided, or recognised 
on an input basis with reference to the amount of time 
elapsed under the contract to which the service relates. 
These balances are considered to be contract liabilities. 
The consideration allocated to additional services is based 
on the relative stand-alone selling price of the additional 
services within the contract. The value assigned to the 
additional service is set equal to the value of the additional 
service being provided, being the expected cost to the 
entity plus an appropriate profit margin. 

Accrued income
Amounts relating to accrued income are balances 
primarily due from manufacturers in relation to volume/
target related bonuses or commissions or warranty related 
where the work has been completed prior to being 
invoiced. Any amount previously recognised as accrued 
income is reclassified to trade receivables.

Dividend income
Dividend income is recognised when the right to receive 
payment is established. 

COST OF SALES
Cost of sales includes the expense relating to the estimated 
cost of self-insured product warranties offered to customers. 
These warranties form part of the package of goods and 
services provided to the customer when purchasing a 
vehicle and are not a separable product.

The Group receives income in the form of various incentives 
which are determined by our brand partners. The amount 
we receive is generally based on achieving specific 
objectives, such as a specified sales volume, as well  
as other objectives including maintaining brand partner 
standards which may include, but are not limited to, 
retail centre image and design requirements, customer 
satisfaction survey results and training standards. Where 
incentives are based on a specific sales volume or number 
of registrations, the related income is recognised as  
a reduction in cost of sales when it is reasonably certain 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

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ACCOUNTING POLICIES CONTINUED

that the income has been earned. This is generally the later 
of the date the related vehicles are sold or registered 
or when it is reasonably certain that the related target will 
be met. Where incentives are linked to retail centre image 
and design requirements, customer satisfaction survey 
results or training standards, they are recognised as a 
reduction in cost of sales when it is reasonably certain that 
the incentive will be received for the relevant period.

GOVERNMENT GRANTS AND ASSISTANCE
Grants received from governments are recognised when 
there is reasonable assurance that the conditions 
associated with the grants have been complied with and 
the grants will be received. Grants for the reimbursement 
of operating expenditure are deducted from the related 
category of costs in the income statement. Once a 
government grant is recognised, any related deferred 
income is treated in accordance with IAS 20 Accounting 
for Government Grants and Disclosure of Government 
Assistance.

SHARE-BASED PAYMENTS
The Group operates various share-based award schemes. 
The fair value at the date at which the share-based awards 
are granted is recognised in the consolidated income 
statement (together with a corresponding credit in 
shareholders’ equity) on a straight-line basis over the 
vesting period, based on an estimate of the number of 
shares that will eventually vest. At the end of each reporting 
period, the Group revises its estimates of the number of 
awards that are expected to vest. The impact of any 
revision is recognised in the consolidated income 
statement with a corresponding adjustment to equity.

For equity-settled share-based awards, the services 
received from employees are measured by reference to 
the fair value of the awards granted. With the exception 
of the Group Save As You Earn scheme, the vesting of all 
share-based awards under all schemes is solely reliant 
upon non-market conditions, therefore no expense is 
recognised for awards that do not ultimately vest. Where 
an employee or the Company cancels an award, the 
charge for that award is recognised as an expense 
immediately, even though the award does not vest.

FINANCE INCOME
Finance income is recognised when it is probable that the 
economic benefits will flow to the Group and the amount 
of income can be measured reliably. It is accrued on a 
time basis by reference to the principal outstanding and 
at the effective interest rate applicable.

FINANCE COSTS
Borrowing costs which are directly attributable to the 
acquisition, construction or production of a qualifying 
asset are capitalised as part of the cost of that asset 
from the first date on which the expenditure is incurred for 
the asset and until such time as the asset is ready for its 
intended use. A Group capitalisation rate is used to 
determine the magnitude of borrowing costs capitalised 
on each qualifying asset. This rate is the weighted average 
of Group borrowing costs, excluding those borrowings 
made specifically for the purpose of obtaining a qualifying 
asset. All other borrowing costs are recognised as an 
expense in the period in which they are incurred.

INCOME TAX 
The charge for current income tax is based on the results for 
the period as adjusted for items which are not taxed or are 

140 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

disallowed. It is calculated using tax rates that have been 
enacted or substantively enacted by the end of the 
reporting period. 

The accounting standard covering uncertain tax positions, 
IFRIC 23 Uncertainty over Income Tax Treatments, was 
adopted by the Group from 1 January 2019. The Group 
recognises provisions for uncertain tax positions when it is 
not probable that a tax authority will accept an uncertain 
tax treatment used, or proposed to be used, in its income 
tax filings. Uncertain tax positions are assessed and 
measured using management’s estimate of the most likely 
outcome including an assessment of whether uncertain tax 
positions should be considered separately or as a group. 
The Group recognises interest on late paid taxes as part  
of financing costs, and recognises any penalties within 
income tax expense or other operating expenses 
depending on whether the penalty is considered an 
income tax or not. 

Deferred income tax is accounted for using the liability 
method in respect of temporary differences arising from 
differences between the tax bases of assets and liabilities 
and their carrying amounts in the consolidated financial 
statements. 

Deferred tax liabilities are recognised for all taxable 
temporary differences and deferred tax assets are 
recognised to the extent that it is probable that taxable 
profits will be available against which deductible 
temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference  
is due to goodwill arising on a business combination, or to 
an asset or liability, the initial recognition of which does not 
affect either taxable or accounting income.

Deferred tax liabilities are recognised for taxable temporary 
differences arising on investments in subsidiaries, joint 
ventures, and associates, except where the Group is able 
to control the reversal of the temporary difference and it  
is probable that the temporary difference will not reverse  
in the foreseeable future.

Deferred tax is calculated at the tax rates that are 
expected to apply to the period when the asset is realised 
or the liability is settled using rates enacted or substantively 
enacted at the end of the reporting period. Deferred tax  
is charged or credited in the consolidated income 
statement, except when it relates to items credited or 
charged directly to shareholders’ equity, in which case  
the deferred tax is also dealt with in shareholders’ equity.

Deferred tax assets and liabilities are only offset where  
there is a legally enforceable right of offset and there is  
an intention to settle balances net.

The measurement of deferred tax liabilities and assets 
reflects the tax consequences that would follow from the 
manner in which the Group expects, at the end of the 
reporting period, to recover or settle the carrying amount 
of its assets and liabilities.

ADJUSTING ITEMS 
The Group makes certain adjustments to the statutory  
profit measures in order to derive certain alternative 
performance measures. Certain items which are material 
are presented as adjusting items within their relevant 
consolidated income statement category. The separate 
reporting of adjusting items helps provide additional useful 
information regarding the Group’s business performance 
and is used by management to facilitate internal 
performance analysis. 

Management applies an adjusting items policy that is 
regularly discussed and approved by the Audit Committee. 
The policy applied in identifying adjusting items is 
balanced when assessing gains and losses, clearly 
disclosed, and applied consistently from one year to 
the next.

Adjusting items are deemed to be those items that, in the 
judgement of the Group, need to be disclosed separately 
by virtue of their nature, size or incidence. In determining 
the facts and circumstances, management considers key 
factors such as:

•  where the same category of items recurs each year 

and in similar amounts (for example, restructuring costs), 
consideration is given as to whether such amounts should 
be included as part of underlying profit;

•  where significant items are likely to be finalised over more 

than one year, the effect of such items is applied 
uniformly; and

•  ensuring the treatment of favourable and unfavourable 

transactions are treated consistently.

Items that may be considered adjusting in nature could 
include gains or losses on the disposal of businesses, 
restructuring of businesses, acquisition and integration 
costs, asset impairments, recognition of monetary gains or 
losses on hyperinflation and the tax effects of these items. 
Any reversal of an amount previously recognised as an 
adjusting item would also be recognised as an adjusting 
item in a subsequent period.

BUSINESS COMBINATIONS AND GOODWILL
The acquisition of subsidiaries is accounted for using the 
acquisition method (at the point the Group gains control 
over a business as defined by IFRS 3 Business Combinations). 
The cost of the acquisition is measured as the cash paid 
and the aggregate of the fair values, at the date of 
exchange, of other assets transferred, liabilities incurred or 
assumed, and equity instruments issued by the Group in 
exchange for control of the acquiree. The consideration 
transferred includes the fair value of any asset or liability 
resulting from a contingent consideration arrangement  
at the acquisition date. 

Acquisition-related costs are expensed as incurred. 
The acquiree’s identifiable assets, liabilities and contingent 
liabilities that meet the conditions for recognition under 
IFRS 3 Business Combinations are recognised at their fair 
value at the acquisition date. The Group recognises 
any non-controlling interests in the acquiree on an 
acquisition-by-acquisition basis, either at fair value or at 
the non-controlling interests’ proportionate share of the 
recognised amounts of acquiree’s identifiable net assets.

Goodwill represents the excess of the cost of acquisition 
of a business combination over the Group’s share of the 
fair value of identifiable net assets of the business acquired 
at the date of acquisition. Goodwill is initially recognised at 
cost and is held in the functional currency of the acquired 
entity and revalued at the closing exchange rate at the 
end of each reporting period.

After initial recognition, goodwill is measured at cost less 
any accumulated impairment losses. At the date of 
acquisition, the goodwill is allocated to cash generating 
units for the purpose of impairment testing and is tested 
at least annually for impairment. 

Gains and losses on disposal of a business include the 
carrying amount of goodwill relating to the business sold 
except for goodwill arising on business combinations 

on or before 31 December 1997 which has been deducted 
from shareholders’ equity and remains indefinitely in 
shareholders’ equity.

OTHER INTANGIBLE ASSETS
Intangible assets, when acquired separately from a 
business (including computer software), are carried at  
cost less accumulated amortisation and impairment losses. 
Cost comprises the purchase price from third parties as well 
as internally generated development costs where relevant. 
Amortisation is provided on a straight-line basis to allocate 
the cost of the asset over its estimated useful life, which  
in the case of computer software is three to eight years. 
Amortisation is recognised in the consolidated income 
statement within ‘net operating expenses’. Software 
customisation and configuration costs relating to software 
not controlled by the Group are expensed over the period 
such services are received.

Intangible assets acquired as part of a business 
combination are capitalised separately from goodwill  
if the benefit of the intangible asset is obtained through 
contractual or other legal rights and the fair value can  
be measured reliably on initial recognition. The principal 
intangible assets are agreements with manufacturers for 
the distribution of new vehicles and parts, which represent 
the estimated value of distribution rights acquired in 
business combinations. Such agreements have varying 
terms and periods of renewal and have historically been 
renewed without substantial cost. The Group therefore 
expects these agreements to be renewed on a regular 
basis and accordingly no amortisation is charged on these 
assets. The Group assesses these distribution rights for 
impairment on an annual basis.

Other intangible assets acquired in a business combination 
may include order banks and customer contracts. These 
intangible assets are amortised on a straight-line basis  
over their estimated useful life, which is between one  
and ten years. 

PROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment is stated at cost less 
accumulated depreciation and impairment losses.  
Cost comprises the purchase price and directly 
attributable costs of the asset and includes, where relevant, 
capitalised borrowing costs. Depreciation is based on  
cost less estimated residual value and is included within 
‘net operating expenses’ in the consolidated income 
statement, with the exception of depreciation on ‘leased 
vehicles, rental machinery and equipment’ which is 
charged to ‘cost of sales’. It is provided on a straight-line 
basis over the estimated useful life of the asset, except  
for freehold land which is not depreciated. For the following 
categories, the annual rates used are: 

Freehold buildings and 
long leasehold buildings  2.0%

Short leasehold buildings  shorter of lease term or useful life

Plant, machinery and 
equipment 

Leased vehicles, rental 
machinery and 
equipment 

5.0% – 33.3%

over the lease term

The residual values and useful lives of all assets are reviewed 
at least at the end of each reporting period and adjusted 
if necessary.

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ACCOUNTING POLICIES CONTINUED

LEASES
The Group assesses whether a contract is, or contains  
a lease at inception of the contract. A lease conveys  
the right to direct the use and obtain substantially all  
of the economic benefits of an identified asset for  
a period of time in exchange for consideration. 

THE GROUP AS A LESSEE
Lease liabilities arising from a lease are initially measured 
on a present value basis. Lease liabilities include the net 
present value of the following lease payments:

•  fixed payments (including in-substance fixed payments), 

less any lease incentives receivable;

•  variable lease payment that are based on an index or  

a rate, initially measured using the index or rate as at the 
commencement date;

•  amounts expected to be payable by the Group under 

residual value guarantees;

•  the exercise price of a purchase option if the Group 
is reasonably certain to exercise that option; and

•  payments of penalties for terminating the lease, if the 
lease term reflects the Group exercising that option.

Lease payments to be made under reasonably certain 
extension options are also included in the measurement 
of the liability.

The lease payments are discounted using the interest rate 
implicit in the lease. If that rate cannot be readily 
determined, which is generally the case for leases in the 
Group, the lessee’s incremental borrowing rate is used, 
being the rate that the individual lessee would have to pay 
to borrow the funds necessary to obtain an asset of similar 
value to the right-of-use asset in a similar economic 
environment with similar terms, security, and conditions.

To determine the incremental borrowing rate, the Group:

•  uses a build-up approach that starts with a risk-free 

interest rate by market and currency; 

•  applies a credit risk, based on yields of comparable 
entities, to the determined risk-free interest rate by 
market; and

•  where applicable, makes adjustments specific to the 

lease, e.g. country, currency, security, and term.

Lease liabilities are remeasured when there is a change in 
future lease payments as a result of an index or rate 
change, or if there is a change in the estimate of the 
amount expected to be payable under a residual value 
guarantee, or if there is a change in the assessment of 
whether a purchase, lease-term extension or termination 
option will be exercised. An additional liability is also 
recognised where there is a potential change in variable 
payment during the term of the lease and lastly, where new 
leases have been committed to but not yet commenced. 
When lease liabilities are remeasured in this way, a 
corresponding adjustment is made to the carrying amount 
of the right-of-use asset or recorded in profit or loss if the 
carrying amount of the right-of-use asset has been 
reduced to zero.

Lease payments are allocated between principal and 
finance cost. The finance cost is charged to profit or loss 
over the lease period to produce a constant periodic 
rate of interest on the remaining balance of the liability 
for each period.

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INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Right-of-use assets are recognised at the commencement 
date of the lease. Right-of-use assets comprising mainly 
land and buildings are measured at cost less accumulated 
depreciation and impairment losses. The costs include the 
amount of the initial measurement of the lease liability, any 
lease payments made at or before the commencement 
date less lease incentives received, any direct costs and 
an estimate of dismantling costs. The carrying amount  
is further adjusted for any remeasurement of the lease 
liability. Depreciation is expensed to the income statement 
on a straight-line basis over the lease term. The lease term 
includes the noncancellable period of lease together with 
any extension or termination options that are reasonably 
certain to be exercised. 

Payments associated with short-term leases and all leases 
of low-value assets (under £5,000) are recognised on a 
straight-line basis as an expense in profit or loss. Short-term 
leases are leases with a lease term of 12 months or less. 
Low-value assets comprise largely small items of office 
equipment.

THE GROUP AS A LESSOR
Leases are classified as finance leases whenever the terms 
of the lease transfer substantially all the risk and rewards  
of ownership to the lessee. All other leases are classified  
as operating leases. Where the Group is an intermediate 
lessor, the sublease classification is assessed with reference 
to the head lease right-of-use asset. Amounts due from 
lessees under finance leases are recorded as receivables 
at the amount of the Group’s net investment in the lease. 
Finance lease income is allocated to accounting periods 
so as to reflect a constant periodic rate of return on the 
Group’s net investment in the lease. Rental income from 
operating leases is recognised on a straight-line basis over 
the lease term.

IMPAIRMENT OF NON-FINANCIAL ASSETS
Assets that are subject to amortisation or depreciation are 
reviewed for impairment whenever events or circumstances 
indicate that the carrying amount may not be recoverable. 
Any impairment losses are included within ‘net operating 
expenses’ in the consolidated income statement.

In addition, goodwill is not subject to amortisation but is 
tested at least annually for impairment. An impairment loss 
is recognised for the amount by which the asset’s carrying 
amount exceeds its recoverable amount, the latter being 
the higher of the asset’s fair value less costs to sell and 
value in use. Value in use calculations are performed using 
cash flow projections, discounted at a pre-tax rate which 
reflects the asset specific risks and the time value of money. 
Impairment losses are recognised on goodwill within the 
cash generating unit.

Non-financial assets, other than goodwill, which have 
previously been impaired, are reviewed for possible reversal 
of the impairment at each reporting date. Impairment  
of inventories are considered separately. Impairment  
losses are recognised against goodwill within the cash 
generating units before non-financial assets are impaired.

INVENTORIES
Inventories are stated at the lower of cost and net 
realisable value. Cost comprises expenditure incurred in 
bringing inventories to their present location and condition. 
Net realisable value represents the estimated selling price 

less all estimated costs of completion and costs to be 
incurred in marketing, selling and distribution. Used vehicles 
are carried at the lower of cost or fair value less costs to sell, 
generally based on external market data available for 
used vehicles. Parts inventory is valued at weighted 
average cost.

Vehicles held on consignment are included within 
inventories as the Group is considered to have the risks  
and rewards of ownership. The corresponding liability is 
included within ‘trade and other payables’. 

Inventory can be held on deferred payment terms. All costs 
associated with this deferral are expensed to finance costs 
in the period in which they are incurred.

An inventory provision is recognised in situations where 
net realisable value is likely to be less than cost (such as 
obsolescence, deterioration, fall in selling price). When 
calculating the provision, management considers the 
nature and condition of the inventory, as well as applying 
assumptions around anticipated saleability, determined 
on conditions that exist at the end of the reporting period. 
With the exception of parts, generally net realisable value 
adjustments are applied on an item-by-item basis.

TRADE RECEIVABLES
Trade receivables are amounts due from customers for 
goods sold or services performed in the ordinary course 
of business. These are recognised as current assets if 
collection is due in one year or less. If collection is due  
in over a year, they are presented as non-current assets.

Trade receivables are recognised initially at fair value 
and subsequently measured at amortised cost using the 
effective interest method, less provision for impairment. 
A provision for impairment is established based on an 
expected credit loss model under IFRS 9 Financial 
Instruments. The amount of the provision is the difference 
between the asset’s carrying amount and the expected 
value of the amounts to be received.

The provision for impairment of receivables is based on 
lifetime expected credit losses. Lifetime expected credit 
losses are calculated by assessing historic credit loss 
experience, adjusted for factors specific to the receivable 
and company. The amount of the loss is recognised in the 
consolidated income statement within ‘net operating 
expenses’. When a trade receivable is not collectible, 
it is written off against the allowance account for trade 
receivables. Subsequent recoveries of amounts previously 
written off are credited against ‘net operating expenses’ 
in the consolidated income statement.

TRADE PAYABLES
Trade payables are obligations to pay for goods or services 
that have been acquired in the ordinary course of business. 
These are classified as current liabilities if payment is due in 
one year or less. If payment is due at a later date, they are 
presented as non-current liabilities. 

Trade payables are recognised initially at fair value and 
subsequently measured at amortised cost using the 
effective interest method. 

Trade payables include the liability for vehicles held on 
consignment, with the corresponding asset included 
within inventories.

BORROWINGS
Borrowings are recognised initially at fair value, net of 
transaction costs incurred, and are subsequently stated 
at amortised cost. Any difference between the proceeds 
(net of transaction costs) and the redemption value is 
recognised in the consolidated income statement 
over the period of the borrowings, using the effective 
interest method.

PENSIONS AND OTHER POST-RETIREMENT BENEFITS
The Group operates a number of retirement benefit schemes. 

The major schemes are defined benefit pension funds 
with assets held separately from the Group. The cost of 
providing benefits under the plans is determined separately 
for each plan using the projected unit credit actuarial 
valuation method.

The current service cost and gains and losses on 
settlements and curtailments are included in ‘cost of sales’ 
or ‘net operating expenses’ in the consolidated income 
statement. Past service costs are similarly recognised in the 
consolidated income statement. Administrative scheme 
expenses associated with the plans are recorded within 
‘net operating expenses’ when incurred, in line with IAS 19 
Employee Benefits (revised). Net interest income or interest 
cost relating to the funded defined benefit pension plans 
is included within ‘finance income’ or ‘finance costs’, 
as relevant, in the consolidated income statement.

Changes in the retirement benefit obligation or asset due 
to experience and changes in actuarial assumptions are 
included in the consolidated statement of comprehensive 
income, as actuarial gains and losses, in full in the period 
in which they arise.

Where scheme assets exceed the defined benefit 
obligation, a net asset is only recognised to the extent 
that an economic benefit is available to the Group,  
in accordance with the terms of the scheme and,  
where relevant, statutory requirements.

The Group’s contributions to defined contribution plans 
are charged to the consolidated income statement in  
the period to which the contributions relate.

The Group also has a liability in respect of past employees 
under post-retirement healthcare schemes which have 
been closed to new entrants. These schemes are accounted 
for on a similar basis to that for defined benefit pension 
plans in accordance with the advice of independent 
qualified actuaries. 

Following the scheme merger which is now referred to  
as the ‘Combined section’, and sits alongside the Group 
section, a change was made to the trustees deeds 
whereby it was stipulated, in the event of a wind-up any 
pension surplus belonging to the Group section would be 
returned to the Combined section in the first instance 
instead of being directly returned to the principal employer. 
The Group takes the view that any surplus in the Combined 
section ultimately belongs to the Principal employer, 
therefore judgement has been taken to recognise the 
pension surplus for the scheme in full.

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ACCOUNTING POLICIES CONTINUED

PROVISIONS
Provisions are recognised when the Group has a present 
obligation in respect of a past event, when it is more likely 
than not that an outflow of resources will be required to 
settle the obligation and where the amount can be reliably 
estimated. Provisions are discounted when the time value 
of money is considered to be material, using an 
appropriate risk-free rate on government bonds. 

PRODUCT WARRANTY PROVISION
A product warranty provision corresponds to warranties 
provided as part of the sale of a vehicle and provide 
assurance to the customer that the product will work  
as sold. Provision is made for the expected cost of labour 
and parts based on historical claims experience and 
expected future trends. 

LEASEHOLD PROPERTY PROVISION
A leasehold property provision is recognised when the 
Group is committed to certain leasehold premises for which 
it no longer has a commercial use. It is made to the extent 
of the estimated future net cost, excluding the lease liability 
already recognised under IFRS 16 Leases. A leasehold 
property provision is also recognised when there is future 
obligation relating to the maintenance of leasehold 
properties. The provision is based on management’s  
best estimate of the obligation which forms part of the 
Group’s unavoidable cost of meeting its obligations under 
the lease contracts.

LITIGATION PROVISION
A litigation provision is recognised when a litigation case  
is outstanding at the end of the reporting period and there 
is a likelihood that the legal claim will be settled. 

RESTRUCTURING PROVISION
A restructuring provision is recognised when a detailed 
formal plan for the restructuring has been developed and 
a valid expectation has been raised in those affected that 
it will carry out the restructuring by starting to implement 
the plan or announcing its main features to those affected 
by it. The measurement of a restructuring provision includes 
only the direct expenditures arising from the restructuring, 
which are those amounts that are both necessarily entailed 
by the restructuring and not associated with ongoing 
activities of the Group.

DISPOSAL GROUP AND ASSETS HELD FOR SALE 
Where the Group is committed to a plan to sell and is 
actively marketing a business and disposal is expected 
within one year of the date of classification as held for sale, 
the assets and liabilities of the associated businesses are 
separately disclosed in the consolidated statement of 
financial position as a disposal group. Assets and liabilities 
are classified as assets held for sale if their carrying amount 
is to be recovered principally through a sale transaction 
rather than through continuing use. Both disposal groups 
and assets and liabilities held for sale are stated at the 
lower of their carrying amount and fair value less costs 
to sell.

SEGMENTAL REPORTING
Segment information is reported in accordance with IFRS 8 
Operating Segments, which requires segmental reporting 
to be presented on the same basis as the internal 
management reporting. The Group’s operating segments 
are groups of countries and the market channels, 

144 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Distribution and Retail. These operating segments are then 
aggregated into reporting segments to combine those 
with similar characteristics. The accounting policies of  
the reportable segments are the same as the Group’s 
accounting policies described in this note. Comparative 
amounts have been reclassified as explained in note 1.

FINANCIAL INSTRUMENTS
The Group classifies its financial assets in the following 
categories: measured at amortised cost; measured at fair 
value through profit and loss; and measured at fair value 
through other comprehensive income. Classification and 
subsequent remeasurement depends on the Group’s 
business model for managing the financial asset and its 
cash flow characteristics. Assets that are held for collection 
of contractual cash flows, where those cash flows represent 
solely payments of principal and interest, are measured 
at amortised cost. 

Measured at amortised cost includes non-derivative 
financial assets and liabilities with fixed or determinable 
payments that are not quoted in an active market. 
Financial assets are included in current assets, except 
where the maturity date is more than 12 months after the 
end of the reporting period. They are initially recorded at 
fair value and subsequently recorded at amortised cost. 
Financial liabilities are included in current liabilities, except 
where the maturity date is more than 12 months after the 
end of the reporting period. 

Measured at fair value through profit and loss includes 
derivative financial assets and liabilities, which are further 
explained below. They are classified according to maturity 
date, within current and non-current assets and liabilities 
respectively.

Measured at fair value through other comprehensive 
income includes certain financial assets at fair value such 
as bonds and equity investments. These financial assets 
are included in current assets, except where the maturity 
date is more than 12 months after the end of the reporting 
period. Financial assets at fair value through other 
comprehensive income are classified as non-current 
assets unless management intends to dispose of them 
within 12 months of the end of the reporting period and 
are held at fair value. 

CASH AND CASH EQUIVALENTS
Cash and cash equivalents in the consolidated statement 
of financial position comprise cash at bank and in hand, 
short-term bank deposits and cash and cash equivalents 
included in disposal groups held for sale. 

Short-term bank deposits have a maturity of less than three 
months from the date at which the investment is acquired.

In the consolidated statement of cash flows, cash and  
cash equivalents comprise cash and cash equivalents,  
as defined above, net of bank overdrafts. 

OFFSETTING 
Netting in the consolidated statement of financial position 
only occurs to the extent that there is the legal ability 
and intention to settle net. As such, bank overdrafts are 
presented in current liabilities to the extent that there is  
no intention to offset with the cash balance.

DERIVATIVE FINANCIAL INSTRUMENTS 
An outline of the objectives, policies and strategies pursued 
by the Group in relation to its financial instruments is set out 
in note 23 to the consolidated financial statements.

Derivatives are initially recognised at fair value on the date 
a derivative contract is entered into and are subsequently 
re-measured at their fair value. The method of recognising 
the resulting gain or loss depends on whether the derivative 
is designated as a hedging instrument, and if so, the nature 
of the item being hedged. The Group designates certain 
derivatives as: 

•  hedges of the fair value of recognised assets or liabilities 

or a firm commitment (fair value hedge); or

•  hedges of a particular risk associated with a recognised 
asset or liability or a highly probable forecast transaction 
(cash flow hedge).

FAIR VALUE HEDGE
Changes in the fair value of derivatives that are designated 
and qualify as fair value hedges are recorded in the 
consolidated income statement, together with any 
changes in the fair value of the hedged asset or liability 
that are attributable to the hedged risk. The Group only 
applies fair value hedge accounting for hedging fixed 
interest risk on borrowings and future fixed amount currency 
liabilities (on its cross-currency interest rate swaps). The gain 
or loss relating to the effective portion of interest rate swaps 
hedging fixed rate borrowings and changes in the fair 
value of those borrowings is recognised in the consolidated 
income statement within ‘finance costs’. The gain or loss 
relating to the ineffective portion is also recognised in the 
consolidated income statement within ‘finance costs’.

CASH FLOW HEDGE
For cash flow hedges that meet the conditions for hedge 
accounting, the portion of the gains or losses on the 
hedging instrument that is determined to be an effective 
hedge is recognised directly in other comprehensive 
income and the ineffective portion is recognised within 
‘net operating expenses’ in the consolidated income 
statement. When the hedged forecast transaction results 
in the recognition of a non-financial asset or liability 
then, at the time the asset or liability is recognised, the 
associated gains or losses that had previously been 
recognised in other comprehensive income are included 
in the initial measurement of the acquisition cost or other 
carrying amount of the asset or liability. 

For all other cash flow hedges, the gains or losses that are 
recognised in other comprehensive income are transferred 
to the consolidated income statement in the same period 
in which the hedged forecast transaction affects the 
consolidated income statement.

FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER 
COMPREHENSIVE INCOME
Financial assets at fair value through other comprehensive 
income are primarily equity instruments that the Group has 
elected to recognise the changes in fair value of in other 
comprehensive income. They are recognised initially at fair 
value and are re-measured subsequently at fair value  
with gains and losses arising from changes in fair value 
recognised directly in equity and presented in the Group 
statement of comprehensive income. Cumulative gains 
and losses on equity instruments at fair value through other 
comprehensive income are not recycled to the Group 
income statement.

SHARE CAPITAL
Ordinary shares are classified as equity. Where the Group 
purchases the Group’s equity share capital (treasury 
shares), the consideration paid is deducted from 
shareholders’ equity until the shares are cancelled, 
reissued, or disposed of. Where such shares are 
subsequently sold or reissued, any consideration received  
is included in shareholders’ equity. 

DIVIDENDS
Final dividends proposed by the Board of Directors and 
unpaid at the year-end are not recognised in the 
consolidated financial statements until they have been 
approved by the shareholders at the Annual General 
Meeting. Interim dividends are recognised when they 
are paid.

CRITICAL ACCOUNTING JUDGEMENTS AND SOURCES 
OF ESTIMATION UNCERTAINTY
The preparation of financial statements in accordance 
with generally accepted accounting principles requires the 
use of estimates and assumptions that affect the reported 
amounts of assets and liabilities at the date of the financial 
statements and the reported amounts of revenues and 
expenses during the reporting period. Although these 
estimates are based on management’s best knowledge, 
actual results may ultimately differ from those estimates. 
The estimates and underlying assumptions are reviewed  
on an ongoing basis. The Directors have made a number  
of estimates and assumptions regarding the future, and 
made some significant judgements in applying the Group’s 
accounting policies. These are discussed below:

SOURCES OF ESTIMATION UNCERTAINTY
The key assumptions about the future, and other key 
sources of estimation uncertainties at the reporting period 
end that may have a significant risk of causing a material 
adjustment to the carrying amount of assets and liabilities 
within the next period are discussed below: 

IMPAIRMENT OF GOODWILL AND INDEFINITE LIFE 
INTANGIBLE ASSETS
Goodwill and other indefinite life intangible assets are 
tested at least annually for impairment. When an 
impairment review is carried out, the recoverable value 
is determined based on value in use calculations which 
require the use of estimates, including projected future 
cash flows (see note 10).

The value in use calculations mainly use cash flow 
projections based on three-year financial forecasts 
prepared by management. The key assumptions for these 
forecasts are those relating to volumes, revenue, gross 
margins, the level of working capital required to support 
trading, discount rates, long-term growth rate and capital 
expenditure. For all CGU groups, cash flows after the 
three-year period are extrapolated for a further seven years 
using declining growth rates which reduces the year three 
growth rate down to the long-term growth rate appropriate 
for each CGU or CGU group, to better reflect the medium-
term growth expectations for those markets. A terminal 
value calculation is used to estimate the cash flows after 
year 10 using these long-term growth rates. 

The assumptions used in the value in use calculations are 
based on past experience, recent trading, and forecasts  
of operational performance in the relevant markets. They 
also reflect expectations about continuing relationships 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

145

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
ADJUSTING ITEMS
The Directors believe that adjusted profit and earnings per 
share measures provide additional useful information  
to shareholders on the performance of the business.  
These measures are consistent with how business 
performance is measured internally by the Board and 
Executive Committee. The operating profit before adjusting 
items and profit before tax and adjusting items measures 
are not recognised profit measures under IFRS and may  
not be directly comparable with such profit measures used 
by other companies. The classification of adjusting items 
requires significant management judgement after 
considering the nature and intentions of a transaction. 
The Group’s definitions of adjusting items are outlined within 
the Group accounting policies and note 2 provides further 
details on current year adjusting items and their adherence 
to Group policy.

CLASSIFICATION OF VEHICLE FUNDING ARRANGEMENTS 
The Group finances the purchase of vehicles using vehicle 
funding facilities provided by various lenders including the 
captive finance companies associated with mobility 
partners. In assessing whether the liabilities arising under 
these arrangements should be classified within trade and 
other payables rather than as an additional component 
of the Group’s net debt within borrowings, the Group 
considers a number of factors including whether the 
arrangement is a requirement of the relationship with the 
mobility company partner, in relation to specific, separately 
identifiable vehicles held as inventory and whether 
payment terms are consistent with the normal working 
capital cycle or until the specific vehicle being funded is 
sold to the end customer. Each agreement entered into has 
its own terms and conditions and determining whether  
a new or renewed arrangement should be classified within 
trade and other payables requires significant management 
judgement. See also note 20. 

ASSIGNMENT OF AN INDEFINITE USEFUL LIFE TO 
DISTRIBUTION AGREEMENTS
The Group’s principal intangible assets relate to 
relationships with manufacturers for the distribution  
of new vehicles and parts. These distribution agreements 
are assigned an indefinite useful life as though these 
agreements have limited terms, they have historically 
been renewed by the Group without substantial cost  
and the Group’s history shows that mobility company 
partners have not terminated our distribution agreements. 
Additionally, there are no known changes or events that 
would impact the vehicle distribution environments in 
which the Group has such assets recognised. The Group 
therefore expects these agreements to be renewed 
indefinitely and accordingly no amortisation is charged  
on these assets. Refer to note 10 for details of indefinite-life 
intangible assets.

ACCOUNTING POLICIES CONTINUED

with key mobility partners and the impact climate change 
may have on its operations. Whilst at this stage there is 
significant uncertainty regarding what the long-term 
impact of climate change initiatives may be on the 
markets in which we operate, the forecasts reflect our best 
estimate. Key assumptions and sensitivities are disclosed  
in note 10.

PENSIONS AND OTHER POST-RETIREMENT BENEFITS – 
ASSUMPTIONS
Pension and other post-retirement benefit liabilities are 
determined based on the actuarial assumptions detailed  
in note 5. A number of these assumptions require estimates 
to be made, including the rate of inflation and expected 
mortality rates. These assumptions are subject to a review 
on an annual basis and are determined in conjunction 
with an external actuary. The use of different assumptions 
could have a material effect on the value of the relevant 
liabilities and could result in a material change to 
amounts recognised in the income statement over time. 
Key assumptions and sensitivities for post-employment 
benefit obligations are disclosed in note 5.

PENSIONS – DISCOUNT RATE
The Group’s defined benefit obligations are discounted 
at a rate set by reference to market yields at the end  
of the reporting period on high quality corporate bonds. 
Significant judgement is required when setting the criteria 
for bonds to be included in the population from which 
the yield curve is derived. The most significant criteria 
considered for the selection of bonds include the issue 
size of the corporate bonds, quality of the bonds and 
the identification of outliers which are excluded. Key 
assumptions and sensitivities for post-employment  
benefit obligations are disclosed in note 5.

CRITICAL ACCOUNTING JUDGEMENTS

RIGHT-OF-USE ASSETS AND LEASE LIABILITIES – EXTENSION 
AND TERMINATION OPTIONS
In determining the lease term, management considers 
all facts and circumstances that create an economic 
incentive to exercise an extension option, or not exercise 
a termination option. Extension options (or periods  
after termination options) are only included in the lease 
term if the lease is reasonably certain to be extended (or 
not terminated). 

The Group has several retail, distribution and office property 
lease contracts that include extension and termination 
options. The Group applies judgement in evaluating 
whether it is reasonably certain whether or not to exercise 
the option to renew or terminate the lease. All relevant 
factors are considered that create an economic incentive 
for it to exercise either the renewal or termination, 
including: whether there are significant penalties to 
terminate (or not extend); whether any leasehold 
improvements are expected to have a significant 
remaining value; historical lease durations; the importance 
of the underlying asset to the Group’s operations; and  
the costs and business disruption required to replace  
the leased asset.

The assessment is reviewed if a significant event or a 
significant change in circumstances occurs which affects 
this assessment and that is within the control of the lessee. 
Refer to note 12 for additional disclosures relating to leases. 

146 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS

1  SEGMENTAL ANALYSIS
The Group has four reportable segments which have been identified based on the operating segments of the Group that 
are regularly reviewed by the chief operating decision-maker, which has been determined to be the Executive Committee, 
in order to assess performance and allocate resources. A reassessment of the Group’s operating segments was conducted 
following the acquisition of the Derco group in 2022. The Group’s operating segments are now represented by groups of 
countries which comprise the UK, Asia, Australasia, Europe, Africa, and the Americas, and the market channels, Distribution 
and Retail. Operating segments are then aggregated into reporting segments to combine those with similar economic 
characteristics. The reassessment of the Group’s operating segments did not result in a change to the reporting segments. 

The Group reports the performance of its reporting segments after the allocation of central costs. These represent costs 
of Group functions.

The following summary describes the operations of each of the Group’s reportable segments:

Distribution

APAC
Europe & Africa
Americas

Retail

Exclusive distribution, sales and marketing activities of New Vehicles and Parts.

Sale of New and Used Vehicles together with logistics services where the Group 
may also be the exclusive distributor, alongside associated Aftersales activities 
of service, body shop repairs and parts sales.

Sale of New and Used Vehicles, together with associated Aftersales activities 
of service, body shop repairs and parts sales in the UK and Europe. 

2023

Revenue

Total revenue

Results 

Adjusted operating profit

Operating adjusting items 

Operating profit from continuing operations 

Share of profit after tax of joint ventures and associates 

Profit before finance and tax 

Finance income 

Finance costs 

Profit before tax from continuing operations

Tax 

Profit for the year from continuing operations

Distribution

 APAC  

£m

 Europe & 
Africa 
£m 

 Americas 
£m 

 Total 
Distribution  

£m

Retail  
£m

 Total  
£m

2,826

2,521

3,746

9,093

2,354

11,447

235

132

262

629

40

669

(50)

619

1

620

52

(259)

413

(130)

283

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed  
by origin and is not materially different from revenue by destination. Revenue is further analysed as follows:

2023

UK 

Chile

Australia

Rest of the world 

Group 

£m

2,065

1,773

1,310

6,299

11,447

The Group’s non-current assets by location comprise intangible assets, property, plant and equipment, right-of-use assets, 
investments in joint ventures and associates, and are analysed as follows:

2023

UK 

Rest of the world 

Group 

£m

297

2,252

2,549

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

147

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS  
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

1  SEGMENTAL ANALYSIS CONTINUED

2023

Segment assets and liabilities 

Segment assets 

Other current assets 

Other non-current assets 

Segment liabilities 

Other liabilities 

Total net assets

Distribution

 APAC  

£m

Europe & 
Africa 
£m 

 Americas 
£m 

 Total 
Distribution  

£m

Retail 
£m

 Total  
£m

 915 

 748 

 1,454 

 3,117 

 485 

 3,602 

 795 

 2,742 

 (1,269)

 (741)

 (830)

 (2,840)

 (495)

 (3,335)

 (2,184)

 1,620 

Segment assets include net inventory, receivables, and derivative assets. Segment liabilities include payables, provisions, 
and derivative liabilities.

2023 from continuing operations

Other segment items 

Capital expenditure: 

 – Property, plant and equipment 

 – Leased vehicles, rental machinery and equipment 

 – Right-of-use assets

 – Intangible assets 

Depreciation and impairment: 

 – Property, plant and equipment 

 – Leased vehicles, rental machinery and equipment 

 – Right-of-use assets

Amortisation of intangible assets 

Net provisions charged to the consolidated income 
statement

Distribution

 APAC  

£m

Europe & 
Africa
£m 

 Americas 
£m 

 Total 
Distribution  

£m

Retail  
£m

 Total  
£m

 27 

 20 

 12 

 1 

 11 

 6 

 30 

 2 

 8 

 13 

 26 

 7 

 1 

 7 

 1 

 8 

 1 

 7 

 27 

 15 

 14 

 2 

 20 

 13 

 35 

 7 

 67 

 61 

 33 

 4 

 38 

 20 

 73 

 10 

 31 

 46 

 21 

 23 

 3 

 1 

 23 

– 

 8 

 1 

 2

 88 

 84 

 36 

 5 

 61 

 20 

 81 

 11 

 48 

Net provisions include inventory, trade receivables impairment and other liability provisions.

148 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

  
1  SEGMENTAL ANALYSIS CONTINUED

2022

Revenue

Total revenue

Results 

Adjusted operating profit

Operating adjusting items 

Operating profit from continuing operations 

Share of profit after tax of joint ventures and associates 

Profit before finance and tax 

Finance income 

Finance costs 

Profit before tax from continuing operations 

Tax 

Profit for the year from continuing operations 

Distribution

 APAC  

£m

Europe & 
Africa
£m 

 Americas 
£m 

 Total 
Distribution  

£m

Retail  
£m

 Total  
£m

2,341

2,048

1,480

5,869

2,264

8,133

163

90

110

363

48

411

(11)

400

–

400

21

(88)

333

(98)

235

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed 
by origin and is not materially different from revenue by destination. Revenue is further analysed as follows:

2022

UK 

Australia

Rest of the world 

Group 

£m

2,029

1,136

4,968

8,133

The Group’s non-current assets by location comprise intangible assets, property, plant and equipment, right-of-use assets, 
joint ventures and associates, and are analysed as follows:

2022

UK 

Rest of the world 

Group 

2022 (Represented)

Segment assets and liabilities 

Segment assets 

Other current assets 

Other non-current assets 

Segment liabilities 

Other liabilities 

Total net assets

£m

 299 

 2,053 

 2,352 

Distribution

 APAC  

£m

 Europe & 
Africa 
£m 

 Americas1 
£m 

 Total 
Distribution  

£m

 Retail  
£m

 Total  
£m

620

477

1,799

2,896

440

3,336

917

2,711

(921)

(483)

(1,199)

(2,603)

(453)

(3,056)

(2,341)

1,567

Segment assets include net inventory, receivables, and derivative assets. Segment liabilities include payables, provisions, 
and derivative liabilities.

1.  Segment assets and liabilities in the Americas include a reclassification of derivative assets and liabilities.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

149

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
61

13

34

4

24

8

57

23

59

2022  
£m

10

1

(42)

(13)

13

20

(11)

–

(29)

(40)

(1)

(41)

NOTES TO THE FINANCIAL STATEMENTS CONTINUED

1  SEGMENTAL ANALYSIS CONTINUED

2022 from continuing operations

Other segment items 

Capital expenditure: 

 – Property, plant and equipment 

 – Leased vehicles, rental machinery and equipment 

 – Right-of-use assets

 – Intangible assets 

Depreciation and impairment:

 – Property, plant and equipment 

 – Leased vehicles, rental machinery and equipment 

 – Right-of-use assets

Amortisation of intangible assets

Net provisions charged to the consolidated income 
statement

Distribution

 APAC  

£m

Europe & 
Africa 
£m 

 Americas 
£m 

 Total 
Distribution  

£m

Retail  
£m

 Total  
£m

14

9

10

1

7

4

30

8

22

13

12

4

8

1

7

4

6

6

21

–

9

1

9

–

13

7

10

39

13

27

3

23

8

49

21

53

22

–

7

1

1

–

8

2

6

Net provisions include inventory, trade receivables impairment and other liability provisions.

2  ADJUSTING ITEMS

From continuing operations

Other asset impairment reversals (see notes 11 and 12)

Disposal of businesses (see note 28)

Acquisition and integration costs

Accelerated amortisation (SaaS)

Other income

Gain on pension indexation

Total adjusting items in operating profit

Adjusting items in finance costs:

Interest on dividend payments to former shareholders of Derco

Net monetary loss on hyperinflation

Total adjusting items before tax

Tax on adjusting items (see note 7)

Total adjusting items

2023  
£m

–

–

(50)

–

–

–

(50)

(10)

(29)

(89)

10

(79)

During the year, the Group incurred costs of £50m (2022: £42m) in relation to acquisition and integration of businesses. 
Acquisition costs relate to the acquisitions of new businesses and integration costs were incurred primarily in relation  
to the integration of the Derco business. For more details on acquisitions made during the year, please refer to note 28. 
These costs have been reported as adjusting items to better reflect the underlying performance of the business. 

At 31 December 2022, a liability was acquired, as part of the Derco acquisition, for the payment of a pre-completion 
dividend to former shareholders. The payment of this dividend was agreed to be made in four tranches, throughout 2023, 
with interest accruing on the outstanding amounts. At 31 December 2023, all of the tranches have been paid and interest 
expense of £10m has been recognised within finance costs and reported as an adjusting item.

During 2022, Ethiopia was designated as a hyperinflationary economy as its three-year cumulative inflation rate exceeded 
100%. As a result, IAS 29 Financial Reporting for Hyperinflationary Economies became effective for the year ended 
31 December 2022. The results and financial position of Ethiopia are therefore restated to include the effect of indexation 
and the resulting £29m net monetary loss on hyperinflation (2022: £29m net monetary loss) has been recognised within net 
finance costs and reported as an adjusting item.

In 2022, other asset impairment reversals of £10m primarily related to property, plant & equipment and right-of-use 
assets in the UK and Australia. These were reported as an adjusting item, consistent with the reporting of the original 
impairment charge.

150 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

  
2  ADJUSTING ITEMS CONTINUED
In 2021, the Group started to migrate the Group’s existing ERP applications to a cloud-based solution. This was a strategic 
decision to consolidate and upgrade the systems, improve speed and performance, and facilitate centralised support 
following the transformation of the Information Technology organisational structure. The new solution was determined  
to be Software as a Service (SaaS) and therefore the existing software assets were no longer treated as an asset under 
IAS 38 Intangible Assets once the migration to the new solution had occurred. Consequently, the useful life of the existing 
assets was reassessed and the impact accounted for prospectively as a change in an estimate. This change resulted in 
a significant increase in the amortisation recognised for software costs and the incremental amortisation of £13m in 2022 
was disclosed as an adjusting item.

In the first half of 2022, the Group disposed of its remaining operations in Russia and, at the time, management concluded 
that the value of the expected proceeds from disposal was £nil. In the second half of 2022, the Group received proceeds  
of £13m which were reported as other income within continuing operations as the subsequent receipt did not alter the initial 
(and reassessed) conclusion that no consideration was expected. Given the magnitude and nature of the item, the impact 
on the income statement was reported as an adjusting item.

With effect from 1 April 2022, the Trustee of the Inchcape Motors Pension Scheme now uses the Consumer Prices Index (CPI) 
instead of Retail Prices Index (RPI) for those elements of pensions from the Group, Motors and Normand sections that 
are increased in line with RPI. Management concluded that the change in indexation represented a plan amendment 
and the impact of the change in benefits payable of £20m was recognised in the income statement as a past 
service cost. Considering the magnitude and nature of the item, the impact on the income statement was reported 
as an adjusting item.

3  REVENUE AND EXPENSES 
a.  Revenue 
An analysis of the Group’s revenue for the year is as follows: 

From continuing operations

Sale of goods 

Provision of services 

2023 
£m

2022  
£m
(represented)

10,878

569

11,447

7,687

446

8,133

Sale of goods includes the sale of new and used vehicles and the sale of parts where they are sold directly to the customer. 
Provision of services includes financial services, as well as labour and parts provided in servicing vehicles.

b.  Analysis of net operating expenses 

From continuing operations

Distribution costs 

Administrative expenses

Other operating (income)/expenses

Net operating 
expenses 
before 
adjusting items  
2023  
£m

623

664

(17)

1,270

 Adjusting 
items  
2023 
 £m

 Net operating 
expenses  
2023  
£m

–

50

–

50

623

714

(17)

1,320

Net operating 
expenses  
before 
adjusting items  

2022
£m

385

512

17

914

 Adjusting

items  
2022  
£m

–

43

(32)

11

 Net operating 
expenses  

2022
£m

385

555

(15)

925

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

151

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

3  REVENUE AND EXPENSES CONTINUED
c.  Profit/(loss) before tax is stated after the following charges/(credits): 

From continuing operations

Depreciation and impairment of tangible fixed assets:

 – Property, plant and equipment 

 – Leased vehicles, rental machinery and equipment 

 – Right-of-use assets 

Amortisation of intangible assets

Impairment of trade receivables

Profit on sale of property, plant and equipment and intangibles

2023  
£m

2022
£m

61

20

81

11

7

(16)

24

8

57

23

6

(2)

Profit on the sale of property, plant and equipment in 2023 mainly relates to the sale of surplus assets in APAC (2022: profit 
on sale of property, plant and equipment of surplus assets in APAC). 

d.  Auditor’s remuneration
During the year the Group (including its overseas subsidiaries) obtained the following services from the Group’s auditor 
at costs as detailed below: 

Fees payable to the Company’s auditor and its associates for the audit of the parent 
company and the consolidated financial statements 

Fees payable to the Company’s auditor and its associates for other services: 

 – The audit of the Company’s subsidiaries 

 – Audit related assurance services 

 – All other services 

Total fees payable to the Company’s auditor

e.  Staff costs

From continuing operations

Wages and salaries 

Social security costs 

Other pension costs (see note 5)

Share-based payment charge (see note 4)

2023 
£m

2022  
£m

3

5

–

–

8

2023 
£m

597

48

17

15

677

3

5

5

1

14

2022 
£m

446

35

(5)

10

486

Other pension costs correspond to the current and past service cost and contributions to the defined contribution schemes 
(see note 5). In 2022, included in other pension costs is a £20m past service credit as a result of changing the basis of 
indexation for the Inchcape Motors Pension Scheme from the Retail Prices Index (RPI) to the Consumer Prices Index (CPI).

Information on Directors’ emoluments and interests which forms part of these audited consolidated financial statements 
is given in the Directors’ Report on Remuneration which can be found on pages 92 to 114 of this document. Information 
on compensation of key management personnel is set out in note 31b.

f.  Average monthly number of employees

APAC

Europe & Africa

Americas 

Total Distribution

Retail 

Central & Digital

152 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Total

2023  
Number 

2022  
Number 

3,815

2,799

8,549

15,163

4,320

1,379

20,862

3,402

1,566

3,972

8,940

3,662

896

13,498

4  SHARE-BASED PAYMENTS
The terms and conditions of the Group’s share-based payment plans are detailed in the Directors’ Report on Remuneration. 

The charge arising from awards granted under share-based payment plans was £15m (2022: £10m), all of which was 
equity-settled. 

The Other Share Plan’s disclosures below include other share-based incentive plans for senior executives and employees.

The following table sets out the movements in the number of share options and awards during the year:

2023

Outstanding at 1 January

Granted

Exercised

Lapsed

Outstanding at 31 December 

Exercisable at 31 December 

2022

Outstanding at 1 January

Granted

Exercised

Lapsed

Outstanding at 31 December 

Exercisable at 31 December 

Weighted 
average 
exercise price*

£4.92

£6.11

£3.81

£6.05

£5.78

£3.77

Weighted 
average 
exercise price*

£4.53

£6.00

£4.62

£5.17

£4.92

£4.59

Performance 
Share Plan

Save As You 
Earn Plan

Other  

Share Plans

5,107,941

2,056,778

1,370,709

2,237,809

923,833

705,070

(979,410)

(786,587)

(353,282)

(869,253)

(346,502)

(122,661)

5,497,087

1,847,522

1,599,836

245,726

322,449

95,835

Performance 
Share Plan

Save As You 
Earn Plan

Other  

Share Plans

4,967,050

2,068,892

1,130,883

1,975,716

685,472

766,006

(473,051)

(435,285)

(198,516)

(1,361,774)

(262,301)

(327,664)

5,107,941

2,056,778

1,370,709

166,168

45,291

11,895

*The weighted average exercise price excludes nil cost awards made under the Performance Share Plan and Other Share Plans.
The weighted average share price at the date of exercise of options exercised during the year ended 31 December 2023 was £7.76 (2022 – £7.21). 

The weighted average remaining contractual life for the awards outstanding at 31 December 2023 is 1.4 years (2022: 
1.4 years).

The range of exercise prices for options outstanding at the end of the year was £3.77 to £7.31 (2022: £3.77 to £7.31). See note 
24 for further details. 

The fair value of options granted under the Save As You Earn Plan and Other Share Plans is estimated as at the date of grant 
using a Black-Scholes option pricing model, taking into account the terms and conditions upon which the options were 
granted. The fair value of nil cost awards granted under the Performance Share Plan and Other Share Plans is the market 
value of the related shares at the time of grant. The following table lists the main inputs to the model for awards granted 
during the years ended 31 December 2023 and 31 December 2022:

Performance Share Plan

Save As You Earn Plan

Other Share Plans

2023

2022

2023

2022

2023

2022

Weighted average share price at 
grant date

Weighted average exercise price*

£7.53

n/a

£6.52

n/a

£7.64

£6.11

£7.06

£6.00

£7.54

n/a

£6.13

n/a

Vesting period

Expected volatility

3.0 years

3.0 years

3.0 years

3.0 years

2.3 years

2.7 years

n/a

n/a

31.0%

33.9%

n/a

n/a

Expected life of award

3.0 years

3.0 years

3.2 years

3.2 years

2.3 years

2.7 years

Weighted average risk-free rate

Expected dividend yield

Weighted average fair value per 
option

n/a

n/a

n/a

n/a

4.5%

4.3%

£7.53

£6.52

£2.06

4.4%

3.5%

£1.78

n/a

n/a

n/a

n/a

£7.54

£6.13

* The weighted average exercise price excludes nil cost awards made under the Performance Share Plan and Other Share Plans.

No options were granted under the Executive Share Option Plan in 2023 or 2022.

The expected life and volatility of the options are based upon historical data.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

153

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
5  PENSIONS AND OTHER POST-RETIREMENT BENEFITS
The Group operates a number of pension and post-retirement benefit schemes for its employees in a number of its 
businesses, primarily in the UK.

a.  UK schemes: benefits, governance, cash flow obligations and investments
The Inchcape Motors Pension Scheme (IMPS) in the UK is the Group’s main defined benefit pension scheme. It is comprised 
of the Group and Combined sections. In the first half of 2022, IMPS completed a partial scheme merger and implemented  
a change to the indexation of benefits. Following the partial scheme merger, the assets and liabilities of the former Cash+, 
Motors, and Normand sections were pooled (now referred to as the Combined Section). It is expected that this pooling of 
risks will reduce volatility.

From 1 April 2022, the Trustee of IMPS uses the Consumer Prices Index (CPI) instead of Retail Prices Index (RPI) for those 
elements of pensions from the Group, Motors and Normand sections that were historically increased in line with RPI. The 
change in indexation represented a plan amendment and the impact of the change in benefits payable of £20m was 
recognised in the income statement as a past service credit in 2022. Considering the magnitude and nature of the item, 
the impact on the income statement was reported as an adjusting item.

The Group also operates the Inchcape Overseas Pension Scheme which is non-UK registered.

Benefit structure
The Group and Combined sections, which provide benefits linked to the final salary of members, are closed to 
new members and closed to future benefit accrual. Final salary schemes provide benefits to members in the form of  
a guaranteed level of pension payable for life. The level of benefits provided depends on final salary at retirement  
(or leaving date, if earlier) and length of service. The Group bears risks in relation to its final salary schemes, notably  
relating to investment performance, interest rates, inflation, and members’ life expectancies. There is potential for these  
risks to harm the funding position of the schemes. If the schemes were to be in deficit, then additional contributions may  
be required from the Group. A number of exercises have been undertaken to mitigate these key funding risks.

The Combined section also includes a defined benefit cash balance scheme. Cash balance schemes allow members  
to accrue a percentage of their earnings each year which then grows to provide a lump sum payment on retirement. 
Members have accrued benefits under this scheme with effect from 1 January 2013 up to 31 December 2020. The Group 
underwrites the investment and interest rate risk to normal retirement age (65). Inflation and mortality risks associated with 
benefits are borne solely by the members. Following a consultation process with relevant employees this section closed  
to future benefit accrual on 31 December 2020. From 1 January 2021, UK employees were offered membership of the 
Inchcape Retirement Savings Plan, a defined contribution workplace personal pension scheme, which is designed  
to comply with auto enrolment legislation. 

Defined contribution schemes like the Inchcape Retirement Savings Plan, which commenced on 1 January 2021,  
see members’ individual accounts credited with employee and employer contributions which are then invested  
to provide a pension pot on retirement. The Group does not underwrite investment, or other risks for this plan. 

Governance
Our UK schemes are registered with HM Revenue and Customs (HMRC) and comply fully with the regulatory framework 
published by the UK Pensions Regulator.

IMPS is established under trust law and has a trustee board that runs the scheme in accordance with the Trust Deed and 
Rules and relevant legislation. The trustee board comprises an independent sole trustee company appointed by the Group. 
As part of good governance, the Group reviewed the provision of trustee services to IMPS and after a formal tender process 
it was decided to move to a Sole Trustee model from June 2021. The Trustee is required to act in the best interest of the 
members and have responsibility for the scheme’s governance. The Trustee consults with the Group over decisions relating 
to matters such as funding and investments.

The Inchcape Retirement Savings Plan has an external pension provider with its own governance committee. 

The Group also has some minor unfunded arrangements relating to post-retirement health and medical plans in respect 
of past employees.

Scheme specific cash obligation/investment detail
Inchcape Motors Pension Scheme
Group and Combined sections (closed sections)
The Group considers two measures of the pension deficit. The accounting position is shown on the Group’s balance sheet. 
The funding position, calculated at the triennial actuarial valuation, is used to agree contributions made to IMPS. The last 
completed actuarial valuations for the Group and Combined sections were carried out as at 5 April 2022 on a market-
related basis.

For the Group and Combined sections, the value of accrued liabilities determined in accordance with the advice of the 
Scheme Actuary was based on the defined accrued benefit method. The actuarial valuation determined that the duration 
of the liabilities was approximately 14 years and that an aggregate surplus of £40m existed. As a consequence, the Group 
and the Trustee agreed that contributions to IMPS would cease with effect from April 2022.

The Group is aware of a case involving Virgin Media Limited and NTL Pension Trustees II Limited relating to the validity  
of certain historical pension changes which could potentially lead to additional liabilities for some pension schemes  
and sponsors. The Group notes that the ruling is subject to appeal and is assessing whether there is any potential impact  
on the Group, although currently no conclusion has been reached and therefore no quantification of any potential impact 
has been determined.

154 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED5  PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED
Inchcape Overseas Pension Scheme (closed section)
This scheme is managed from Guernsey and is subject to regulations similar to the UK. It is therefore reported under the 
United Kingdom in this note. The latest triennial actuarial valuation for this scheme was carried out at 31 March 2021 and 
based on the defined accrued benefit method. The actuarial valuation determined that the duration of the liabilities was 
approximately 12 years and that the scheme was approximately 80% funded on a prudent funding basis. To make good the 
funding deficit of £13m, it has been agreed that deficit contributions of £1.5m p.a. would be paid by means of an annual 
lump sum, ending with the payment due in July 2028. The first payment at this new level was paid on 1 July 2020. Additional 
contributions in respect of expenses of £0.2m per annum will also be made.

b.  Overseas schemes
There are a number of smaller defined benefit schemes overseas, the significant schemes being the Inchcape Motors 
Limited Retirement Scheme in Hong Kong and the acquired defined benefit scheme in Indonesia. In general, these 
schemes offer a lump sum on retirement with no further obligation to the employee and assets are held in trust in separately 
administered funds. These schemes are typically subject to triennial valuations. The overseas defined contribution schemes 
are principally linked to local statutory arrangements.

c.  Defined contribution plans
The total expense recognised in the consolidated income statement is £15m (2022: £13m). There are no outstanding 
contributions at 31 December 2023 (2022: nil).

d.  Defined benefit plans
As the Group’s principal defined benefit schemes are in the UK, these have been reported separately from the overseas 
schemes. For the purposes of reporting, actuarial updates have been obtained for the Group’s material schemes and these 
updates are reflected in the amounts reported in the following tables.

e.  Recognition of Pension Surplus ‘IFRIC 14’
The Group is not required to recognise any additional liabilities in relation to funding plans, or limit the recognition of any 
surpluses, as the Group retains an unconditional right to any future economic benefits available by way of future refunds 
or reduction in contributions.

The principal weighted average assumptions used by the actuaries were:

Rate of increase in salaries

Rate of increase in pensions

Discount rate

Rate of inflation: 

 – Retail price index

 – Consumer price index

United Kingdom

2023  

%

n/a

2.6

4.5

3.2

2.6

2022  
%

n/a

2.5

4.8

3.3

2.6

Overseas

2023  

%

3.4

3.7

3.1

2.0

n/a

2022  
%

3.4

3.6

1.8

2.4

n/a

Assumptions regarding future mortality experience are set based on published statistics and experience. For the UK 
schemes, the average life expectancy of a pensioner retiring at age 65 is 21.5 years (2022: 22.7 years) for current pensioners 
and 22.8 years (2022: 24.0 years) for current non pensioners. Most of the overseas schemes only offer a lump sum on 
retirement and therefore mortality assumptions are not applicable.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

155

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
5  PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED
The asset/(liability) recognised in the consolidated statement of financial position is determined as follows:

Present value of funded 
obligations

Fair value of plan assets

Net surplus/(deficit) in funded 
obligations

Present value of unfunded 
obligations

The net pension asset is analysed 
as follows: 

Schemes in surplus

Schemes in deficit

United Kingdom

2023  
£m

(576)

655

79

–

79

84

(5)

79

2022  
£m

(572)

668

96

–

96

104

(8)

96

Overseas

2023  
£m

(31)

30

(1)

(11)

(12)

–

(12)

(12)

2022  
£m

(35)

33

(2)

(1)

(3)

–

(3)

(3)

Total

2023  
£m

(607)

685

78

(11)

67

84

(17)

67

The amounts recognised in the consolidated income statement are as follows:

Current service cost

Past service cost

Scheme expenses

Interest expense on plan liabilities

Interest income on plan assets 

United Kingdom

Overseas

Total

2023  
£m

–

–

(1)

(27)

31

3

2022  
£m

–

20

(2)

(19)

22

21

2023  
£m

(2)

–

–

(1)

1

(2)

2022  
£m

(2)

–

–

(1)

1

(2)

2023  
£m

(2)

–

(1)

(28)

32

1

The amounts recognised in the consolidated statement of comprehensive income are as follows:

Actuarial (losses)/gains on 
liabilities:

 – Experience (losses)/gains

 – Changes in demographic 

assumptions

 – Changes in financial 

assumptions

Actuarial (losses)/gains on assets:

 – Experience (losses)/gains

United Kingdom

2023  
£m

2022  
£m

Overseas

2023  
£m

2022  
£m

Total

2023  
£m

(6)

22

(23)

(15)

(22)

(20)

–

312

(302)

(10)

1

–

1

–

2

2

–

2

(6)

(2)

(5)

22

(22)

(15)

(20)

2022  
£m

(607)

701

94

(1)

93

104

(11)

93

2022  
£m

(2)

20

(2)

(20)

23

19

2022  
£m

(18)

–

314

(308)

(12)

156 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED 
5  PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED
Analysis of the movement in the net asset/(liability):

At 1 January

Business acquisitions (note 28(a))

Amount recognised in the 
consolidated income statement

Contributions by employer

Actuarial (losses)/gains recognised 
in the year

Effect of foreign exchange rates

At 31 December

United Kingdom

Overseas

Total

2023  
£m

96

–

3

2

(22)

–

79

2022  
£m

82

–

21

3

(10)

–

96

2023  
£m

(3)

(11)

(2)

1

2

1

(12)

2022  
£m

–

–

(2)

1

(2)

–

(3)

2023  
£m

93

(11)

1

3

(20)

1

67

Changes in the present value of the defined benefit obligation are as follows:

United Kingdom

Overseas

Total

At 1 January

Business acquisitions (note 28(a))

Current service cost

Past service cost

Interest expense on plan liabilities

Actuarial (losses)/gains: 

 – Experience (losses)/gains

 – Changes in demographic 

assumptions

 – Changes in financial 

assumptions

Benefits paid 

Effect of foreign exchange rate 
changes

At 31 December

2023  
£m

(572)

–

–

–

(27)

(6)

22

(23)

30

–

(576)

2022  
£m

(898)

–

–

20

(19)

(20)

–

312

33

–

(572)

2023  
£m

(36)

(11)

(2)

–

(1)

1

–

1

3

3

(42)

2022  
£m

(38)

–

(2)

–

(1)

2

–

2

5

(4)

(36)

2023  
£m

(608)

(11)

(2)

–

(28)

(5)

22

(22)

33

3

(618)

Changes in the fair value of the defined benefit asset are as follows:

At 1 January

Interest income on plan assets

Scheme expenses

Actuarial (losses)/gains: 

 – Experience (losses)/gains

Contributions by employer

Benefits paid

Effect of foreign exchange rate 
changes

At 31 December

United Kingdom

Overseas

Total

2023  
£m

668

31

(1)

(15)

2

(30)

–

655

2022  
£m

980

22

(2)

(302)

3

(33)

–

668

2023  
£m

33

1

–

–

1

(3)

(2)

30

2022  
£m

38

1

–

(6)

1

(5)

4

33

2023  
£m

701

32

(1)

(15)

3

(33)

(2)

685

2022  
£m

82

–

19

4

(12)

–

93

2022  
£m

(936)

–

(2)

20

(20)

(18)

–

314

38

(4)

(608)

2022  
£m

1,018

23

(2)

(308)

4

(38)

4

701

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

157

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
5  PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED
At the end of the reporting period, the percentages of the plan assets by category were as follows:

Equities

Bonds

Liability driven investment

Long lease property

Other

United Kingdom

Overseas

Total

2023

2022
(represented)

2023

2022

2023

2022
(represented)

5.2%

32.1%

55.6%

7.1%

–

100%

5.1%

6.6%

75.0%

12.1%

1.2%

100%

50.0%

43.3%

–

–

6.7%

100%

50.2%

42.6%

–

–

7.2%

100%

7.2%

32.6%

53.1%

6.9%

0.2%

100%

7.2%

8.3%

71.4%

11.5%

1.6%

100%

The majority of investments shown as equities and bonds are held through funds where the underlying investments of the 
fund are quoted. Liability driven investment is a strategy commonly used by defined benefit pension schemes to reduce 
interest rate and inflation risk. It includes government bonds, derivative instruments, and cash. Virtually all the equities and 
bonds held within the investment funds have prices in active markets. Derivatives, property, and liability driven investment 
can be classified as level 2 instruments. 

The schemes had no directly held employer related investment during the reporting period. The schemes’ investment 
managers may potentially hold a small investment in Inchcape plc either through index weightings or stock selection 
(less than 0.5% of their respective fund values).

The following disclosures relate to the Group’s defined benefit plans only.

f.  Risk management
Asset volatility
Scheme liabilities are calculated on a discounted basis using a discount rate which is set with reference to corporate 
bond yields. If scheme assets underperform this yield, then this will create a deficit. The combined schemes hold assets as 
defensive assets (liability driven investment solutions, absolute return bonds and annuity policies) which mitigate significant 
changes in yields, and active monitoring plans are in place to identify opportunities to increase the proportion of such 
assets further when economically possible.

As the schemes mature and the funding positions improve, the Trustees reduce investment risk by increasing the allocation 
to defensive assets, which are designed to better match scheme liabilities. The investment strategies have been reviewed 
by the Trustees to address the long-term objective of the schemes.

Inflation risk
The majority of the Group’s defined benefit obligations are linked to inflation. Higher inflation will lead to higher liabilities, 
although in the majority of cases there are caps on the level of inflationary increases to be applied to pension obligations. 
The Group’s investment strategy across the schemes is to mitigate inflation risk through holding inflation-linked assets.

Life expectancy
Where relevant, the plans’ obligations are to provide a pension for the life of the member, so realised increases in life 
expectancy will result in an increase in the plans’ benefit payments. Future mortality rates cannot be predicted with 
certainty. All of the schemes conduct scheme-specific mortality investigations annually, to ensure the Group has  
a clear understanding of any potential increase in liability due to pensioners living for longer than assumed. 

g.  Sensitivity analysis
The disclosures above are dependent on the assumptions used. The table below demonstrates the sensitivity of the defined 
benefit obligation to changes in the assumptions used for the UK schemes. Changes in assumptions have an immaterial 
effect on the overseas schemes.

Impact on the defined benefit obligation

Discount rate -1%

Discount rate +1%

CPI Inflation -0.25%

CPI Inflation +0.25%

Life expectancy +1 year

United Kingdom

2023 
 £m

+75

-61

-9

+9

+23

2022  
£m

+81

-66

-9

+10

+25

The above analysis is based on a change in an assumption while holding all other assumptions constant. In practice, this  
is unlikely to occur, and changes in some of the assumptions may be correlated. The above variances have been used  
as they are believed to be reasonably possible changes in assumptions by reference to recent trends and experiences.

158 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED5  PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED
h.  Expected future cash flows
The Group paid approximately £2m (2022: £2m) to its UK defined benefit plans in 2023 under the prevailing Schedules  
of Contributions (following the 5 April 2022 actuarial valuations for the Group and Combined sections of the Inchcape 
Motors Pension Scheme and 31 March 2021 valuation for the Inchcape Overseas Pension Scheme).

From 1 January 2021 (following the closure of the defined benefit cash balance scheme to future benefit accrual on 
31 December 2020) the Group pays ongoing employer pension contributions into the Inchcape Retirement Savings Plan 
(a defined contribution plan).

The defined benefit obligations are based on the current value of expected benefit payment cash flows to members  
over the next several decades. The average duration of the liabilities is approximately 13 years for the UK schemes.

6  NET FINANCE COSTS

From continuing operations

Interest expense on bank and other borrowings

Finance costs on lease liabilities (note 12(b))

Stock holding interest (note 20)

Net monetary loss on hyperinflation

Interest on deferred dividend payment

Other finance costs

Finance costs

Bank and other interest income

Net interest income on post-retirement plan assets and liabilities 

Other finance income

Finance income

Net finance costs

Analysed as:

Net finance costs excluding adjusting finance costs

Finance costs reported as adjusting items

Net finance costs

2023  
£m

124

22

50

29

10

24

259

(47)

(4)

(1)

(52)

207

168

39

207

2022  
£m

27

10

19

29

–

3

88

(17)

(3)

(1)

(21)

67

38

29

67

Other finance costs include fees, commissions and foreign exchange gains and losses.

Since 2022, in accordance with IAS 29 Financial Reporting in Hyperinflationary Economies, the results and financial position 
of the Group’s operations in Ethiopia have been restated to the purchasing power or inflationary measuring unit current 
at the end of the reporting period. Therefore, finance costs include the loss on hyperinflation in respect of monetary items, 
which is also treated as an adjusting item.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

159

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
7  TAX
This note only provides information about corporate income taxes under IFRS. The Group operates in over 40 markets 
and territories across the world. The Group pays and collects many different taxes in addition to corporate income taxes 
including: payroll taxes, value added and sales taxes, property taxes, product-specific taxes, and environmental taxes. 
Such taxes borne by the Group are included in profit before tax. 

From continuing operations

Current tax:

 – Overseas tax

Adjustments to prior year liabilities:

 – Overseas tax

Current tax

Deferred tax (note 16):

Origination and reversal of temporary differences

Deferred tax

Total tax charge

The total tax charge is analysed as follows:

 – Tax charge on adjusted profit before tax

 – Tax (credit)/charge on adjusting items

Total tax charge

2023  
£m

146

(6)

140

(10)

(10)

130

140

(10)

130

2022 
£m

111

(6)

105

(7)

(7)

98

97

1

98

Details of the adjusting items for the year can be found in note 2. Not all of the adjusting items will be taxable or deductible 
for tax purposes. Therefore, the tax charge on adjusting items represents the total of the current and deferred tax on only 
those elements that are assessed as taxable or deductible.

a.  Factors affecting the tax expense for the year
The effective tax rate for the year is 31.5% (2022: 29.4%). The effective tax rate on adjusted profit before tax is 27.9% (2022: 
26.0%). The weighted average tax rate is 22.4% (2022: 22.7%). The weighted average tax rate comprises the average 
statutory rates across the Group, weighted in proportion to accounting profits and losses before tax. The table below 
explains the differences between the expected tax charge at the weighted average tax rate and the Group’s total  
tax charge.

From continuing operations

Profit before tax 

Profit before tax multiplied by the weighted average tax rate of 22.4% (2022: 22.7%)

 – Permanent differences

 – Non-taxable income

 – Prior year items

 – Derecognition/(recognition) of deferred tax assets 

 – Overseas tax audits and settlements

 – Taxes on undistributed earnings

 – Acquisition of businesses

 – Adjustments for hyperinflation

Total tax charge 

2023  
£m

413

93

4

(4)

(4)

27

1

2

2

9

130

2022  
£m

333

75

10

(4)

(1)

(2)

2

2

4

12

98

The major component of recognition and derecognition of deferred tax assets in the table above is the non-recognition  
of deferred tax assets associated with tax losses and UK corporate interest restrictions arising in the current year. 

b.  Factors affecting the tax expense of future years
The Group’s future tax charge, and effective tax rate, could be affected by several factors including; the resolution of audits 
and disputes, changes in tax laws or tax rates, repatriation of cash from overseas markets to the UK, the ability to utilise 
brought forward losses, the impact of UK corporate interest restrictions and business acquisitions and disposals. In addition, 
a change in profit mix between low and high taxed jurisdictions will impact the Group’s future tax charge. 

The utilisation of brought forward tax losses or reactivation of previously disallowed interest deductions under the UK 
corporate interest restriction regulations and the recognition of deferred tax assets associated with them may also give rise 
to tax charges or credits. The recognition of deferred tax assets, particularly in respect of tax losses, is based upon an 
assessment of whether it is probable that there will be sufficient and suitable taxable profits in the relevant legal entity or tax 
group against which to utilise the assets in the future. Judgement is required when determining probable future taxable 
profits. In the event that actual taxable profits are different to those forecast, the Group’s future tax expense and effective 
tax rate could be affected. Information about the Group’s tax losses and deferred tax assets can be found in note 16.

160 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED7  TAX CONTINUED 
The Group is within the scope of the OECD Pillar Two model rules, the relevant legislation has been enacted in the United 
Kingdom, the jurisdiction in which Inchcape plc is incorporated, and is effective from 1 January 2024. Since the Pillar Two 
legislation was not effective at the reporting date, the Group has no related current tax liability. Under the legislation,  
the Group is liable to pay a top-up tax for the difference between its Pillar Two effective tax rate per jurisdiction and the  
15% minimum rate. The Group expects to be subject to the top-up tax in relation to its operations in several countries and 
the average effective tax rate (before considering Pillar Two) of those operations expected to be in scope is:

Accounting profit for the year ending 31 December 2023

Tax charge for year ending 31 December 2023

2023 Average effective tax rate

£m

43

3

6%

The Group is in the process of assessing its exposure to the Pillar Two legislation and is implementing processes to comply 
with the regulations. Although the average effective tax rate disclosed above is below 15%, the Group might not be 
exposed to paying Pillar Two income taxes in relation to these jurisdictions. This is due to the impact of specific adjustments 
envisaged in the Pillar Two legislation which give rise to different effective tax rates compared to those calculated in 
accordance with IAS 12. Due to the complexities in applying the legislation, the quantitative impact of the legislation  
is not yet reasonably estimable. Therefore, even for those jurisdictions with an accounting effective tax rate above 15%, 
there may still be Pillar Two tax implications. 

The Group applies the exception to recognising and disclosing information about deferred tax assets and liabilities related 
to Pillar Two income taxes, as provided in the amendments to IAS 12 issued in May 2023. 

The Group has published its approach to tax on www.inchcape.com covering its tax strategy and governance framework 
in accordance with Schedule 19 Finance Act 2016. 

8  EARNINGS PER SHARE

Profit/(loss) for the year

Non-controlling interests

Basic earnings

Loss for the year from discontinued operations

Basic earnings from continuing operations attributable to owners of the parent

Adjusting items 

Adjusted earnings from continuing operations

Basic earnings/(loss) per share:

Basic earnings per share from continuing operations

Basic loss per share from discontinued operations

Total basic earnings/(loss) per share

Diluted earnings/(loss) per share:

Diluted earnings per share from continuing operations

Diluted loss per share from discontinued operations

Total diluted earnings/(loss) per share

Adjusted earnings per share from continuing operations:

Basic Adjusted earnings per share from continuing operations

Diluted Adjusted earnings per share from continuing operations

2023  
£m

283

(13)

270

–

270

79

349

65.6p

–

65.6p

64.8p

–

64.8p

84.8p

83.7p

2022  
£m

(6)

(5)

(11)

241

230

41

271

61.1p

(64.0)p

(2.9)p

54.6p

(57.1)p

(2.5)p

72.0p

64.4p

 2023  
number 

 2022 
 number 

Weighted average number of fully paid ordinary shares in issue during the year

412,689,716

377,146,960

Weighted average number of fully paid ordinary shares in issue during the year:

 – Held by the Inchcape Employee Trust

(1,131,983)

(749,751)

Weighted average number of fully paid ordinary shares for the purposes of basic EPS

411,557,733

376,397,209

Dilutive effect of potential ordinary shares

5,408,280

44,733,701

Adjusted weighted average number of fully paid ordinary shares in issue during the year for 
the purposes of diluted EPS

416,966,013

421,130,910

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

161

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
8  EARNINGS PER SHARE CONTINUED
Basic earnings/(loss) per share is calculated by dividing the Basic earnings/(loss) for the year by the weighted average 
number of fully paid ordinary shares in issue during the year, less those shares held by the Inchcape Employee Trust and 
repurchased as part of the share buyback programme.

Diluted earnings/(loss) per share is calculated on the same basis as Basic earnings/(loss) per share with a further adjustment 
to the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. 
Dilutive potential ordinary shares comprise share options and other share-based awards. In 2022, dilutive potential ordinary 
shares also include the shares to be issued in connection with the acquisition of the Derco group (see notes 24 and 28).

Basic Adjusted earnings (which excludes adjusting items) is adopted to assist the reader in providing an additional 
performance measure of the Group. Basic Adjusted earnings per share is calculated by dividing the Adjusted earnings 
for the year by the weighted average number of fully paid ordinary shares in issue during the year, less those shares held 
by the Inchcape Employee Trust and repurchased as part of the share buyback programme.

Diluted Adjusted earnings per share is calculated on the same basis as the Basic Adjusted earnings per share with a further 
adjustment to the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential 
ordinary shares. Information presented for diluted and diluted adjusted earnings per ordinary share uses the weighted 
average number of shares as adjusted for potentially dilutive ordinary shares as the denominator.

9  DIVIDENDS
The following dividends were paid by the Group:

Interim dividend for the six months ended 30 June 2023 of 9.6p per share  
(30 June 2022: 7.5p per share)

Final dividend for the year ended 31 December 2022 of 21.3p per share  
(31 December 2021: 16.1p per share)

2023  
£m

40

88

128

2022  
£m

28

61

89

A final proposed dividend for the year ended 31 December 2023 of 24.3p per share is subject to approval by shareholders 
at the Annual General Meeting and has not been included as a liability as at 31 December 2023. The Group has sufficient 
distributable reserves to pay dividends to its ultimate shareholders. Distributable reserves are calculated on an individual 
legal entity basis and the ultimate parent company, Inchcape plc, currently has adequate levels of realised profits within 
its retained earnings to support dividend payments. At 31 December 2023, Inchcape plc’s company-only distributable 
reserves were £276m. On an annual basis, the distributable reserve levels of the Group’s subsidiary undertakings are 
reviewed and dividends paid up to Inchcape plc where it is appropriate to do so.

162 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED10  INTANGIBLE ASSETS

Cost

At 1 January 2022 

Businesses acquired 

Business sold

Additions

Disposals

Retirements

Effect of foreign exchange rate changes

At 1 January 2023

Businesses acquired (see note 28(a))

Period adjustments (see note 28(b))

Additions

Effect of foreign exchange rate changes

At 31 December 2023

Accumulated amortisation and impairment

At 1 January 2022 

Amortisation charge for the year 

Business sold

Disposals

Retirements

Effect of foreign exchange rate changes

At 1 January 2023

Amortisation charge for the year (note 3)

Effect of foreign exchange rate changes

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

 Indefinite-life 
intangible 
assets1
£m 

 Computer 
software & 
Other2  
£m 

 Goodwill  
£m 

552

140

(84)

–

–

–

40

648

 39

5

–

 (15)

 677

257

593

–

–

–

–

28

878

 113 

 –

 – 

 (43)

 948 

(436)

(18)

–

84

–

–

(26)

(378)

– 

 3 

 (375)

 302 

 270 

–

–

–

–

(2)

(20)

– 

 1 

 (19)

 929 

 858 

217

26

(29)

4

(1)

(95)

10

132

– 

–

 5 

 (3)

 134 

(178)

(23)

28

1

95

(9)

(86)

 (11)

 3 

 (94)

 40 

 46 

 Total  
£m

1,026

759

(113)

4

(1)

(95)

78

1,658

 152 

5

 5 

 (61)

 1,759 

(632)

(23)

112

1

95

(37)

(484)

 (11)

 7 

 (488)

 1,271 

 1,174 

1.   Indefinite-life intangible assets comprise distribution agreements and acquired brands for which there is no foreseeable limit to the period over which they are 

expected to generate net cash inflows.

2.  Included in computer software and other is acquired customer relationships. 

There were no impairment charges or reversals during the year (2022: £nil). At 31 December 2023, computer software under 
development was £4m (2022: £6m).

Goodwill and indefinite-life intangible assets
Goodwill acquired in a business combination has been allocated to the cash generating units (CGUs) or group of CGUs 
(hereafter collectively referred to as ‘CGU groups’) that are expected to benefit from the synergies associated with that 
business combination. Following the acquisition of the Derco group in December 2022, the Group’s operating segments 
were reassessed (see note 1). The CGUs for goodwill testing are now structured around the revised operating segments, 
Asia, Australasia, Europe, Africa, Americas, and the UK, which represent the CGU groups that are expected to benefit  
from the synergies of the business combination in which the goodwill arose and which represent the lowest level at which 
information about goodwill is available and monitored for internal management purposes.

Indefinite-life intangible assets, principally distribution agreements acquired in a business combination, are also allocated 
to the CGU groups that are expected to benefit from the cash flows associated with the relevant agreements.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

163

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
10  INTANGIBLE ASSETS CONTINUED
The carrying amount of goodwill and indefinite-life intangible assets has been allocated to CGU groups within the following 
reporting segments: 

Goodwill 

Americas

Asia

Other

Indefinite-life intangible assets

Europe

Americas – Derco

Americas – Other

APAC

2023 
£m

 207 

 79 

 16 

 302 

2023 
£m

 28 

 506 

 281 

 114 

929

2022 
£m

212

48

10

270

2022 
£m

29

536

293

–

858

In accordance with the Group’s accounting policies, goodwill and other indefinite-life intangible assets are tested  
at least annually for impairment and whenever events or circumstances indicate that the carrying amount may not  
be recoverable. Impairment tests were performed for all CGU groups during the year ended 31 December 2023.  
The recoverable amount of the CGU groups acquired in the current period were determined based on fair value less  
cost of disposal.

The recoverable amounts of all CGU groups were determined based on the higher of the fair value less costs to sell and 
value in use calculations. The recoverable amount is determined firstly through value in use calculations. Where this is 
insufficient to cover the carrying value of the relevant asset being tested, fair value less costs to sell is also determined.

Site-based assets (property, plant and equipment and right-of-use assets) are first tested for impairment individually before 
being included in the aforementioned impairment tests as a component of the carrying value of a CGU group. If the 
carrying amount of a CGU group exceeds its recoverable amount, an impairment loss is recognised and allocated 
between the assets of the CGU group to reduce the carrying amount. This allocation is initially applied to the carrying 
amount of any goodwill allocated to the CGU group. If a further impairment charge still remains, then this is allocated  
to other assets in the CGU group on a pro-rata basis.

The value in use calculations mainly use cash flow projections based on three-year financial projections prepared by 
management. The key assumptions for these projections are those relating to volumes, revenue, gross margins, overheads, 
the level of working capital required to support trading and capital expenditure.

Forecast revenue is based on past experience and expectations for near-term growth in the relevant markets. Key 
assumptions used to determine revenue are expectations of market size, represented by Total Industry Volume (TIV) and 
Units in Operation (UIO), estimates of product availability from mobility partners and market share, based on external 
sources where appropriate. Operating profits are forecast based on historical experience of gross and operating margins, 
adjusted for the impact of changes to product mix and cost-saving initiatives that had been implemented at the reporting 
date. Cash flows are forecast based on operating profit adjusted for the level of working capital required to support trading 
and capital expenditure. The assumptions used in the value in use calculations are based on past experience, recent 
trading, and forecasts of operational performance in the relevant markets including expectations about continuing 
relationships with key mobility partners.

164 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED10  INTANGIBLE ASSETS CONTINUED
The impact of climate change and EV penetration has been considered by management in forecasting the future 
cashflows. The Group scenario analysis performed as part of the Task Force Climate-Related Financial Disclosures (TCFD) 
report identified five prioritised risks and opportunities in a 1.5°C and a 4°C scenario and factored into the impairment 
assessment where reasonably quantifiable. Further details on the climate change risks and opportunities can be found  
on pages 40 to 53.

For all CGU groups, cash flows after the three-year period are extrapolated for a further seven years using declining growth 
rates which reduces the year three growth rate down to the long-term growth rate appropriate for each CGU group,  
to better reflect the medium-term growth expectations for those markets. A terminal value calculation is used to estimate 
the cash flows after year 10 using these long-term growth rates.

Cash flows are discounted back to present value using a discount rate specific to each CGU group. The discount rates used 
are calculated using the capital asset pricing model to derive a cost of equity which is then weighted with an estimated 
cost of debt and lease liabilities based on an optimal market gearing structure. The Group uses several inputs to calculate 
a range for each discount rate from which an absolute measure is determined for use in the value in use calculations. 
Key inputs include benchmark risk-free rates, inflation differentials, equity risk premium, country risk premium and a risk 
adjustment (beta) calculated by reference to comparable companies with similar retail and distribution operations. 
The Group applies post-tax discount rates to post-tax cash flows as the valuation calculated using this method closely 
approximates to applying pre-tax discount rates to pre-tax cash flows. 

Key assumptions used
Pre-tax discount rates and long-term discount rates used in the value in use calculations for each of the Group’s significant 
CGU groups are shown below:

Goodwill:

20231

Pre-tax discount rate (%)

Long-term growth rate (%)

1.   Based on the revised CGUs for goodwill testing. 

20222

Pre-tax discount rate (%)

Long-term growth rate (%)

2.   Based on the CGUs presented in the 2022 Annual Report and Accounts.

Indefinite-life intangible assets:

2023

Pre-tax discount rate (%)

Long-term growth rate (%)

2022

Pre-tax discount rate (%)

Long-term growth rate (%)

Americas

12.6

2.8

Asia

9.3

2.2

Baltics

8.1

1.9

Americas – 
Daimler

Americas – Hino/
Subaru/JLR/
Volvo/Porsche

Central America 
– Suzuki 

15.8

3.2

12.2

2.9

14.1

2.6

Americas – 
Hino

14.3

2.7

Americas –  

Hino

13.4

3.1

Central 
America – 
Suzuki

12.6

2.9

Central  
America –  

Suzuki

14.1

2.6

Derco

12.5

2.9

Derco

–

–

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

165

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
10  INTANGIBLE ASSETS CONTINUED
Central America – Suzuki
As at 31 December 2023, the Central America – Suzuki distribution agreement had a carrying value of £70m (2022: £74m). 
The recoverable amount of the Central America – Suzuki CGU group was £170m. The recoverable value of the CGU group 
was determined based on value in use calculations, consistent with the approach used as at 31 December 2022. Cash 
flows were discounted back to present value using a pre-tax discount rate of 12.6% (2022: 14.1%). 

The cash flows used within the impairment models are based on assumptions which are sources of estimation uncertainty 
and small movements in these assumptions could lead to a further impairment. Management have performed sensitivity 
analysis on the key assumptions in the indefinite-life intangible asset impairment model for Central America – Suzuki using 
reasonably possible changes in these key assumptions. The sensitivities have been selected based on the inherent business 
volatility and the metrics that closely align to the consequences of climate change risks and opportunities detailed on 
pages 40 to 53.

Revenue CAGR (%)

Average gross margin (%)

Pre-tax discount rate (%)

Long-term growth rate (%)

Increase/(decrease) in 
assumption

Decrease in 
value in use
 £m

Increase in 
value in use
 £m 

(1.0%)/1.0%

(0.5%)/0.5%

1.0%/(1.0%)

(0.5%)/0.5%

(16)

(9)

(19)

(6)

18

9

25

7

Other CGUs
As at 31 December 2023, the Americas – Hino distribution agreement had a carrying value of £41m (2022: £44m). The 
Group’s value in use calculations are sensitive to a change in the key assumptions used. However, with the exception of the 
Group’s Hino business in South America, a reasonably possible change, based on historical experience, in a key assumption 
will not cause a material impairment of indefinite-life intangible assets. The value in use calculations for the Hino distribution 
agreement in South America currently exceed the carrying value by 24%. A 1.4% increase in the discount rate, a 3.1% 
reduction in the long-term growth rate, or an 18% reduction in volumes in the forecast period, while holding all other 
assumptions constant, would eliminate this headroom.

166 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED11  PROPERTY, PLANT AND EQUIPMENT

Cost

At 1 January 2022

Opening balance hyperinflation adjustment

Businesses acquired

Businesses sold

Additions

Disposals

Transferred from/(to) inventory

Retirement of fully depreciated assets

Transferred from/(to) assets held for sale 

Effect of foreign exchange rate changes

At 1 January 2023

Opening balance hyperinflation adjustment

Businesses acquired (see note 28(a))

Additions

Disposals

Transferred from/(to) inventory

Other¹

Transferred from/(to) assets held for sale

Effect of foreign exchange rate changes

At 31 December 2023

Accumulated depreciation and impairment

At 1 January 2022

Opening balance hyperinflation adjustment

Businesses sold

Depreciation charge for the year

Impairment reversal for the year

Disposals

Transferred to/(from) inventory

Retirement of fully depreciated assets

Transferred to/(from) assets held for sale

Effect of foreign exchange rate changes

At 1 January 2023

Opening balance hyperinflation adjustment

Depreciation charge for the year

Impairment charge for the year

Disposals

Transferred to/(from) inventory

Other¹

Transferred to/(from) assets held for sale

Effect of foreign exchange rate changes

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Plant, 
machinery and 
equipment  

Leased 
vehicles, rental 
machinery and 
equipment  

Subtotal  

£m

254

14

34

(43)

47

(25)

–

(3)

(3)

24

299

 9 

 16 

 43 

 (8)

 (1) 

 (1)

 (1)

 (12)

 344 

(192)

(8)

12

(20)

1

25

–

3

1

(13)

(191)

 (4)

 (28)

 (2)

 6 

 1 

 1

 1 

 9 

 (207)

 137 

 107 

£m

929

34

117

(106)

64

(34)

–

(3)

(22)

65

1,044

 18 

 95 

 88 

 (18)

(1)

 3 

 (7)

 (36)

 1,186 

(396)

(11)

41

(34)

9

27

–

3

7

(28)

(382)

 (5)

 (50)

 (11)

 12 

 1 

 (3)

 3 

 14 

 (421)

 765 

 662 

£m

22

–

60

–

13

–

(10)

–

–

3

88

– 

3 

 84 

– 

 (21)

 1 

 –

 (4)

 151 

(7)

–

–

(8)

–

–

4

–

–

(2)

(13)

– 

 (20)

– 

 – 

 10 

 (1)

– 

 1 

 (23)

 128 

 75 

Land and 
buildings 
 £m

675

20

83

(63)

17

(9)

–

–

(19)

41

745

 9 

 79 

 45 

 (10)

 –

 4 

 (6)

 (24)

 842 

(204)

(3)

29

(14)

8

2

–

–

6

(15)

(191)

 (1)

 (22)

 (9)

 6 

– 

 (4)

 2 

 5 

 (214)

 628 

 554 

Total  
£m

951

34

177

(106)

77

(34)

(10)

(3)

(22)

68

1,132

 18 

 98 

 172 

 (18)

 (22)

 4 

 (7)

 (40)

 1,337 

(403)

(11)

41

(42)

9

27

4

3

7

(30)

(395)

 (5)

 (70)

 (11)

 12

 11 

 (4)

 3 

 15 

 (444)

 893 

 737 

1.   This represents a correction of a historic adjustment to cost and accumulated depreciation on acquired property, plant, machinery and equipment. It has no 

net impact on net book value at any balance sheet date presented. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

167

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
11 PROPERTY, PLANT AND EQUIPMENT CONTINUED
Where a vehicle is sold to a customer subject to a repurchase commitment and the possibility of the buyback being 
exercised by the customer is highly likely, the transaction is recognised as a lease transaction with the Group acting as a 
lessor. Consequently, such vehicles are included in ‘leased vehicles, rental machinery and equipment’ in the table above.

The book value of land and buildings is analysed between:

Freehold

Leasehold with over fifty years unexpired

Short leasehold

Assets under construction

2023  
£m

 469 

 58 

 87 

 14 

 628 

2022  
£m

 392 

 61 

 96 

 5 

 554 

At 31 December 2023, land and buildings include properties with a net book value of £4m (2022: £5m) that are let to third 
parties on a short-term basis. 

Property, plant, machinery and equipment includes assets under construction with a net book value of £14m (2022: £5m).

Impairment of computer software, property, plant and equipment and right-of-use assets
Computer software, property, plant and equipment and right-of-use assets are reviewed for impairment if events or 
circumstances indicate that the carrying value may not be recoverable. When an impairment review is carried out, the 
recoverable value is determined based on the higher of value in use calculations, which require estimates to be made  
of future cash flows, or fair value less costs of disposal. Impairment triggers were identified in a limited number of markets 
and tests for impairment were carried out, where appropriate. As part of the assessment, the Group also assessed whether 
there was any indication that previously recognised impairment losses for an asset no longer exist or may have decreased 
which would result in an impairment reversal being recognised.

The approach to test computer software, property, plant and equipment and right-of-use assets for impairment was 
consistent with the approach used to test goodwill and other indefinite-life intangible assets. The value in use calculations 
use cash flow projections based on five-year financial forecasts prepared by management. The key assumptions for these 
forecasts are those relating to volumes, revenue, gross margins, overheads, the level of working capital required to support 
trading and capital expenditure. Where the value in use calculations did not support the carrying value of an asset, an 
estimate for fair value less costs of disposal was determined by obtaining property valuations for the relevant locations. 

The results of the testing indicated that net impairment charges amounting to £11m were required against site and other 
assets in the UK, including £9m in relation to assets damaged due to fire and floods (2022: £7m net impairment reversals  
in the UK and Australia). See note 15 for details of related insurance receivables. 

Property, plant and equipment

Right-of-use assets

At 31 December

2023  
£m

 11 

 – 

 11 

2022  
£m

 (9)

 2 

 (7)

The presence of potential physical risks arising from climate change to the Group’s key operational sites in the short to 
medium term has been reviewed and no assets have been impaired as a result of this exercise.

168 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED 
 
 
 
 
 
 
12  RIGHT-OF-USE ASSETS AND LEASE LIABILITIES
The Group leases various retail dealerships, distribution, and office properties, primarily in the UK, Australia, Hong Kong, 
and South America. Rental contracts are typically made for fixed periods of 2 to 25 years and may have extension options 
as described in the accounting policies note. Lease terms are negotiated on an individual basis and contain a wide range 
of different terms and conditions. 

a.  Amounts recognised on the consolidated statement of financial position

Cost

At 1 January 2022

Opening balance hyperinflation adjustment

Businesses acquired 

Business sold

Additions

Derecognition

Remeasurement

Effect of foreign exchange rate changes

At 1 January 2023

Opening balance hyperinflation adjustment

Businesses acquired (see note 28(a))

Period adjustments (see note 28(b))

Additions

Derecognition

Remeasurement

Reclassified to assets held for sale

Effect of foreign exchange rate changes

At 31 December 2023

Accumulated depreciation and impairment

At 1 January 2022

Business sold

Depreciation charge for the year

Derecognition

Impairment charge for the year

Effect of foreign exchange rate changes

At 1 January 2023

Depreciation charge for the year

Derecognition

Remeasurement

Effect of foreign exchange rate changes

At 31 December 2023

Net book value at 31 December 2023

Net book value at 31 December 2022

Land and 
buildings  

£m

596

1

149

(25)

33

(22)

25

43

800

 1 

 11

(7)

 35 

(38)

 7

(2)

(32)

 775 

(336)

13

(55)

22

(2)

(25)

(383)

(80)

 33 

3

 14 

(413)

 362 

417

Other  
£m

3

–

–

–

1

(1)

–

–

3

– 

 – 

–

1 

(1)

–

– 

–

 3 

(1)

–

(1)

1

–

–

(1)

(1)

 1 

–

– 

(1)

 2 

2

Total  
£m

599

1

149

(25)

34

(23)

25

43

803

 1 

 11 

(7)

 36 

(39)

 7 

(2)

(32)

 778 

(337)

13

(56)

23

(2)

(25)

(384)

(81)

 34 

3

 14 

(414)

 364 

419

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

169

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
12  RIGHT-OF-USE ASSETS AND LEASE LIABILITIES CONTINUED
Asset impairment charges amount to £nil (2022: impairment charge of £2m). Further details on the impairment of right-of-
use assets are disclosed in note 11.

Remeasurements of £9m were made to leases during the year, primarily in the UK, South America, and APAC, due to either 
a change in the lease term or a change in an index or rate applicable to the underlying lease (2022: £25m, primarily in the 
UK and APAC). Lease liabilities are also remeasured if there is a change in the assessment of whether a purchase, lease-
term extension or termination option will be exercised, exposure to potential variable lease payments during the life of  
the lease together with any additional liability being present as a result of entering new lease commitments which have  
not commenced as at the balance sheet date. 

Lease liabilities

Current

Non-current

At 31 December 

b.  Amounts recognised in the consolidated income statement

Depreciation of right-of-use assets

Impairment charge for right-of-use assets

Finance costs on lease liabilities (included in finance costs)

Lease rentals – short-term leases

Lease rentals – variable lease payments

Sub-lease finance income (included in other finance income)

Sub-lease income from right-of-use assets

c.  Amounts recognised in the consolidated statement of cash flows

Lease interest paid

Payment of capital element of lease liabilities

2023  
£m

 81 

 359 

 440 

2023  
£m

 81 

–

 22 

 7 

 1 

(1)

(2)

2023  
£m

21

87

13  INVESTMENTS IN JOINT VENTURES AND ASSOCIATES
Details of the interests held by the Group in joint ventures and associates can be found in note 12 to the Inchcape plc 
Company financial statements on pages 212 to 220. 

Amounts recognised in the statement of financial position in respect of joint ventures and associates are as follows:

At 1 January

Businesses acquired (see note 28)

Additions

Share of profit after tax of joint ventures and associates

Return of investment following liquidation of joint venture

Share of other comprehensive income of joint ventures and associates

Dividends received

Effect of foreign exchange rate changes

At 31 December 

2023  
£m

22

–

3

1

(2)

–

(1)

(2)

21

2022  
£m

83

416

499

2022  
£m

56

2

10

6

2

(1)

(2)

2022  
£m

10

63

2022  
£m

5

11

5

–

–

1

–

–

22

170 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED13  INVESTMENTS IN JOINT VENTURES AND ASSOCIATES CONTINUED
Net assets of joint ventures and associates:

Cash and cash equivalents

Other current assets

Non-current assets

Total assets

Current financial liabilities

Other current liabilities

Non-current financial liabilities

Total liabilities

Net assets

Results of joint ventures and associates:

Revenue

Depreciation and amortisation

Interest expense

Other expenses

Profit/(loss) before tax

Tax

Profit/(loss) after tax of joint ventures and associates 

Summarised financial information of joint ventures and associates:

Opening net assets at 1 January

Profit/(loss) for the year

Businesses acquired

Additions

Return of investment following liquidation of joint venture

Other comprehensive (expense)/income for the year

Effect of foreign exchange rates

Closing net assets at 31 December

Carrying value of interest in joint ventures and associates

2023  
£m

14

41

222

277

(46)

(5)

(184)

(235)

42

2023  
£m

61

(1)

(6)

(51)

3

(1)

2

2023  
£m

44

2

–

5

(4)

(1)

(4)

42

21

2022  
£m
represented

12

43

129

185

(28)

(8)

(106)

(141)

44

2022  
£m

–

–

–

(2)

(2)

1

(1)

2022  
£m

10

(1)

22

12

–

1

–

44

22

During the year, the Group invested £3m in Inchcape Financial Services Australia Pty Ltd, a captive finance company, and 
liquidated its share in the joint venture in Tefin SA in Greece.

As at 31 December 2023, no guarantees were provided in respect of joint ventures and associates’ borrowings (2022: £nil). 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

171

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
14  FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME

At 1 January 

Net fair value losses recognised in other comprehensive income

Effect of foreign exchange rate changes

At 31 December

Analysed as:

Current

Non-current

Assets held are analysed as follows:

Equity securities

Other

2023  
£m

3

(2)

–

1

2023  
£m

–

1

1

2023  
£m

1

–

1

2022  
£m

5

(2)

–

3

2022  
£m

–

3

3

2022  
£m

3

–

3

Financial assets held at fair value through other comprehensive income relate to a 15% equity interest in Hino Motors 
Manufacturing Company SAS.

172 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED15  TRADE AND OTHER RECEIVABLES

Trade receivables

Less: allowance for expected credit losses

Net trade receivables

Prepayments

Accrued income

Other taxation and social security

Other receivables

Current

2023  
£m

455

(17)

438

148

36

84

129

835

2022  
£m

443

(17)

426

205

20

97

69

817

Non-current

2023  
£m

2022  
£m

17

–

17

10

1

–

21

49

14

–

14

8

1

–

31

54

Other receivables include buyback and indemnity assets, interest, sublease and sundry receivables, which include 
amounts receivable from insurance companies in respect of insurance claims, and rental and utilities deposits. A net 
insurance receivable of £15m is included in other receivables in relation to the fire and floods in the UK (see note 11).  
The breakdown of other receivables is as follows:

Buyback assets

Indemnity assets

Interest receivable

Sublease receivables

Other 

Current

2023  
£m

2

16

2

3

106

129

2022  
£m

12

9

1

2

45

69

7

–

–

7

7

21

Non-current

2023  
£m

2022  
£m

Trade receivables representing amounts due from customers, including finance houses, mobility company partners, 
third-party dealers, and insurance companies are split by reporting segment as follows:

APAC

Europe & Africa

Americas

Retail

Less: allowance for expected credit losses

At 31 December, the analysis of trade receivables is as follows:

2023  
£m

21

203

211

37

472

(17)

455

8

–

–

14

9

31

2022  
£m

84

110

225

38

457

(17)

440

2023

Gross trade receivables

Expected credit loss allowance

Net carrying amount

2022

Gross trade receivables

Expected credit loss allowance

Net carrying amount

Total
£m

472

(17)

455

Total
£m

457

(17)

440

Current
£m

250

(4)

246

Current
£m

254

(2)

252

0 – 30 days  

30 – 90 days  

> 90 days  

£m

105

–

105

£m

66

–

66

£m

51

(13)

38

0 – 30 days  

30 – 90 days  

> 90 days  

£m

110

(1)

109

£m

53

(1)

52

£m

40

(13)

27

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

173

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
15  TRADE AND OTHER RECEIVABLES CONTINUED
Movements in the allowance for expected credit losses were as follows: 

At 1 January 

Charge for the year

Amounts written off 

Business sold

Unused amounts reversed

Effect of foreign exchange rate changes

At 31 December

2023 
 £m 

(17)

(9)

3

–

6

–

(17)

2022  
£m

(12)

(6)

1

1

–

(1)

(17)

The expected credit loss for accrued income and other receivables is not significant. 

Trade receivables are non-interest bearing and are generally on credit terms of 30 to 60 days. Trade receivables are  
only written off where there is no reasonable expectation of recovery. 

The concentration of credit risk with respect to trade receivables is very limited due to the Group’s broad customer base 
across a number of geographic regions and the default loss percentage incurred by the Group has customarily been low 
even if there have been significant changes in economic conditions experienced in markets in which the Group operates. 
Trade receivables include amounts due from a number of finance houses in respect of vehicles sold to customers on finance.

As a consequence, the risk associated with trade receivable balances past due but not impaired is not expected  
to be significant and as such does not contribute to a significant allowance for expected credit losses of receivables 
being recognised. 

The allowance for expected credit losses for trade receivables and accrued income is based on an expected credit loss 
model that calculates the expected loss applicable to the receivable balance over its lifetime. For the Group, the simplified 
approach under IFRS 9 Financial Instruments is applied to all trade receivables and accrued income. Under this approach, 
the provision required against receivables is calculated by considering the cash shortfall that would be incurred in various 
default scenarios for prescribed future periods. Default rates are calculated initially by considering historical loss experience 
and applied to trade receivables within a provision matrix. The matrix approach allows application of different default rates 
to different groups of customers with similar characteristics. These groups will be determined by a number of factors 
including: the nature of the customer, the payment method selected and, where relevant, the sector in which they  
operate. The characteristics used to determine the groupings of receivables are the factors that have the greatest  
impact on the likelihood of default. The rate of default increases once the balance is 30 days past due and subsequently  
in 30-day increments.

Management considers the carrying amount of trade and other receivables to approximate to their fair value. Long-term 
receivables have been discounted where the time value of money is considered to be material. 

174 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDPension 
and other 
post-
retirement 
benefits 
£m

Cash flow 
hedges 
£m

Share-
based 
payments 
£m

16  DEFERRED TAX

Net deferred tax (liability)/asset 

At 1 January 2022

Adjustments for 
hyperinflation

(Charged)/credited to 
the consolidated income 
statement (continuing 
operations)

(Charged)/credited to 
the consolidated income 
statement (discontinued 
operations)

Credited/(charged) to equity 
and other comprehensive 
income

Businesses acquired

Business disposed

Effect of foreign exchange 
rate changes

(24)

–

(4)

–

–

–

–

–

1

–

–

–

(9)

–

–

–

At 1 January 2023

(28)

(8)

(Charged)/credited to 
the consolidated income 
statement (continuing 
operations)

Credited/(charged) to equity 
and other comprehensive 
income 

Businesses acquired  
(note 28(a))

Period adjustments  
(note 28(b))

Effect of foreign exchange 
rate changes

–

–

2

–

–

2

18

–

–

–

At 31 December 2023

(26)

12

Analysed as:

Deferred tax assets

Deferred tax liabilities

5

–

1

–

–

–

–

–

6

1

–

–

–

–

7

Accelerated 
tax 
depreciation 
£m

Provisions 
and other 
timing 
differences 
£m

Indefinite-life 
intangible 
assets 
£m

19

(4)

26

–

(4)

12

–

–

(20)

–

–

1

–

9

2

3

(62)

–

–

–

–

(157)

–

(7)

Leases  

£m

16

–

2

–

–

(1)

–

–

Total  
£m

(1)

(4)

7

1

(9)

(167)

1

(3)

 (9)

53

(226)

17

(175)

Tax 
losses 
£m

18

–

–

–

–

2

(1)

1

20

2

(7)

15

(1)

(2)

10

(1)

–

–

1

22

(5)

(16)

–

1

(36)

3

14

2

(3)

84

–

(29)

–

16

–

–

–

–

15

(29)

2

15

(240)

15

(162)

2023  
£m 

105

(267)

(162)

2022
£m 

80

(255)

(175)

Measured at relevant local statutory rates, the Group has an unrecognised deferred tax asset of £59m (2022: £45m) relating 
to tax relief on trading losses. The unrecognised asset represents £229m (2022: £174m) of losses which exist within legal 
entities where forecast taxable profits are not probable in the foreseeable future. Unrecognised tax losses totalling £8m 
(2022: £7m) will expire within five years and £4m (2022: £4m) will expire in more than five years.

The Group has unrecognised deferred tax assets of £45m (2022: £44m) relating to capital losses. The asset represents  
£179m (2022: £177m) of losses at the standard local rate. The territory holding the losses is primarily the UK.

The Group has unrecognised deferred tax assets of £28m (2022: £20m) relating to other deductible temporary differences, 
including £23m (2022: £9m) of disallowed interest under the UK corporate interest restriction regulations. The deferred  
tax asset on tax trading losses of £22m (2022: £20m) relates to territories and entities where future taxable profits are 
considered probable.

The net deferred tax asset relating to the UK group of companies remains unrecognised as at 31 December 2023. Therefore, 
no deferred tax charges or credits are recorded in the consolidated income statement or consolidated statement of other 
comprehensive income in relation to temporary differences arising in the period for these companies (2022: no deferred tax 
charges or credits recorded in relation to temporary differences). 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

175

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
16  DEFERRED TAX CONTINUED
The net deferred tax asset on provisions and other timing differences is principally made up of a deferred tax liability on 
non-qualifying property £7m (2022: £10m) offset by deferred tax assets on trade related accounting provisions and other 
items in the Group’s operating companies £91m (2022: £63m).

The deferred tax liability of £240m (2022: £226m) on indefinite life intangible assets, comprising distribution agreements and 
acquired brands, has been recorded as a result of the business acquisitions in the current and prior periods (see note 28).

Relevant tax laws largely exempt receipt of dividends from tax. A tax liability is more likely to arise in respect of withholding 
taxes levied by overseas jurisdictions. No deferred tax liability has been recognised in respect of £304m (2022: £188m)  
of post-acquisition unremitted earnings of subsidiaries because the Group controls the timing of the reversal of the 
temporary difference and it is probable that the temporary difference will not reverse in the next 12 months. Deferred tax  
is provided when there is an intention to distribute earnings and a tax liability arises. It is not practicable to estimate the 
amount of unrecognised deferred tax liabilities in respect of these unremitted earnings. 

17  INVENTORIES

Raw materials and work in progress

Finished goods and merchandise 

2023  
£m 

124

2,594

2,718

2022
£m 

82

2,294

2,376

Vehicles held on consignment which are in substance assets of the Group amount to £65m (2022: £60m). These have been 
included in ‘finished goods and merchandise’ with the corresponding liability included within ‘trade and other payables’. 
Payment becomes due when title passes to the Group, which is generally the earlier of a period of up to six months from 
delivery or the date of sale. 

An amount of £99m (2022: £58m) has been provided against the gross cost of inventory at the year end. The cost of 
inventories recognised as an expense in the year is £9,565m (2022: £6,846m). The net write-down of inventory to net 
realisable value recognised as an expense during the year was £31m (2022: expense of £2m). All of these items have  
been included within ‘cost of sales’ in the consolidated income statement. 

18  CASH AND CASH EQUIVALENTS

Cash at bank

Short-term deposits

2023  
£m 

610

79

689

2022
£m 

641

423

1,064

Cash and cash equivalents are generally subject to floating interest rates determined by reference to short-term 
benchmark rates applicable in the relevant currency or market (primarily SONIA or the local equivalent). At 31 December 
2023, the weighted average floating rate was 3.6% (2022: 3.0%).

£95m (2022: £91m) of cash and cash equivalents is held in Ethiopia where prior approval is required to transfer funds abroad 
and currency may not be available locally to effect such transfers. 

At 31 December 2023, short-term deposits have a weighted average period to maturity of 24 days (2022: 5 days).

19  ASSETS HELD FOR SALE

Assets classified as held for sale

2023  
£m 

14

2022
£m 

19

Assets held for sale relate to surplus properties in the United Kingdom which are actively marketed with a view to sale. 

176 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED20  TRADE AND OTHER PAYABLES

Trade payables

Payments received on account

Vehicle funding agreements

Other taxation and social security payable

Accruals

Deferred income

Other payables

Current

2023  
£m 

358

120

2022
£m 

418

105

1,877

1,423

97

467

144

87

66

396

156

334

3,150

2,898

Non-current

2023  
£m 

2022
£m 

–

8

–

–

1

53

7

69

–

1

–

–

2

35

22

60

In 2022, other payables included a dividend liability of £207m due to the former owners of the Derco group which 
represented the amount due in respect of a pre-completion dividend that remained unpaid at the balance sheet date 
and was paid in four instalments during 2023. Other payables also included a liability of £60m which represented a 
contractual liability to minority shareholders in Derco group companies that was settled in early January 2023. 

The Group finances the purchase of new vehicles for sale and a portion of used vehicle inventories using vehicle funding 
facilities provided by various lenders including the captive finance companies associated with brand partners. Such 
arrangements generally are uncommitted facilities, have a maturity of 180 days or less and the Group repays the amounts 
outstanding either in line with the normal working capital cycle or on the earlier of the sale of the vehicles that have been 
funded under the facilities or the stated maturity date, depending on the facility. Some arrangements may also provide  
the lender with a security interest in the inventory until the amount drawn under the arrangement has been repaid. Related 
cash flows are reported within cash flows from operating activities within the consolidated statement of cash flows.

Vehicle funding facilities are subject to SONIA-based (or similar) interest rates. The interest incurred under these 
arrangements is included within finance costs and classified as stock holding interest (see note 6). At 31 December 2023, 
amounts outstanding under vehicle funding facilities and on which interest was payable were subject to a weighted 
average interest rate of 4.7% (2022: 3.7%).

Management considers the carrying amount of trade and other payables to approximate to their fair value. Long-term 
payables have been discounted where the time value of money is considered to be material.

Included within deferred income are the following balances:

Extended warranties

Service packages

Other services

2023  
£m 

42

78

77

197

2022
£m 

45

58

88

191

Revenue recognised in 2023 that was included in deferred revenue at the beginning of the year was £124m (2022: £77m).

Extended warranties
Certain Group companies provide extended warranties to customers over and above those provided by the manufacturer 
and act as the principal in the supply of the warranty service. The periods covered are up to six years and/or specific 
mileage limits. A proportion of revenue is allocated to the extended warranty obligation and deferred to the balance 
sheet. The revenue is subsequently recognised over time along with the costs incurred in fulfilling any warranty obligations.

Service packages
Certain Group companies provide service packages to customers as part of the total vehicle package. Where the Group 
acts as principal, the value of the additional services is separately identified, deducted from revenue, and recognised 
as deferred income on the balance sheet. It is subsequently recognised as revenue when the service is provided or the 
package expires.

Other services
Certain Group companies provide other services as part of the total vehicle package (e.g. roadside assistance, fuel 
coupons etc). Where the Group acts as principal, the value of the additional services is separately identified, deducted 
from revenue, and recognised as deferred income on the balance sheet. It is subsequently recognised as revenue over  
the period to which the service relates.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

177

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
21  PROVISIONS

At 1 January 2023

Businesses acquired (see note 28(a))

Period adjustments (see note 28(b))

Charged to the consolidated income statement

Released to the consolidated income statement

Utilised during the year

Effect of foreign exchange rate changes

At 31 December 2023

Product 
warranty  

Leasehold  

Litigation  

£m

 51 

 4 

–

 6 

 (2)

 (6)

 (3)

 50 

£m

 9 

– 

–

 1 

 (1)

 (1)

– 

 8 

£m

 6 

– 

–

 1 

 (2)

 (2)

– 

 3 

Other 
 £m

 38 

 1 

4

 16

 (5)

 (6)

 (1)

 47 

Inflation and expected future movements in prices have been considered in calculating provisions where relevant.

Analysed as:

Current

Non-current

2023  
£m 

 69 

 39 

 108 

Total 
 £m

 104 

 5 

4

 24 

 (10)

 (15)

 (4)

 108

2022
£m 

57

47

104

Product warranty
Certain Group companies provide assurance warranties as part of the sale of a vehicle. These are not separable products. 
The warranty periods covered are up to five years and/or specific mileage limits. Provision is made for the expected cost 
of labour and parts based on historical claims experience and expected future trends. These assumptions are reviewed 
regularly. 

Leasehold
The Group is committed to certain leasehold premises for which it no longer has a commercial use. These are principally 
located in the UK, Australia, and Hong Kong. Provision has been made to the extent of the estimated future net cost, 
excluding the lease liability recognised under IFRS 16 Leases. This includes taking into account existing subtenant 
arrangements. The category also includes the future obligation relating to dilapidations of certain premises. The expected 
utilisation period of these provisions is generally over the next 10 years. 

Litigation
This includes a number of litigation provisions in respect of claims that have been brought against various Group 
companies. The claims are generally expected to be concluded within the next three years.

Other
This category principally includes provisions relating to uncertain non-income taxes. It also includes provisions relating  
to restructuring activities of £2m (2022: £3m). Acquisition and disposal related provisions amount to £5m (2022: £6m),  
of which there is an offsetting indemnity asset recognised in trade and other receivables. Other provisions also includes  
long-service provisions of £8m. These provisions are expected to be utilised within three years except for those relating  
to long-service provisions.

Climate change
The Group has reviewed its provisions and concluded that no adjustments need to be made for climate change risks, 
nor that any new provisions need to be recognised for climate-related matters.

178 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED22  BORROWINGS 

2023

Current

Bank overdrafts

Bank loans

Private Placement

Non-current

Bank loans

Private Placement

Total borrowings

Floating rate

Fixed rate

Weighted 
average 
effective 
interest rate  

%

5.9%

6.2%

–

6.1%

5.5%

–

5.5%

5.9%

£m

249

298

–

547

150

–

150

697

Weighted 
average 
effective 
interest rate  

%

–

7.8%

3.0%

4.6%

6.5%

3.0%

5.5%

5.4%

£m

–

35

70

105

348

140

488

593

Total interest 
bearing 
£m

249

333

70

652

498

140

638

2023  
Total  
£m

249

333

70

652

498

140

638

1,290

1,290

Bank overdrafts include £245m (2022: £14m) held in cash pooling arrangements which have not been offset in the 
consolidated statement of financial position (see note 23(b)).

Floating rate

Fixed rate

2022 

Current

Bank overdrafts

Bank loans

Non-current

Bank loans

Private Placement

Total borrowings

Weighted 
average 
effective  
interest rate  

%

3.8%

6.1%

5.6%

4.0%

–

4.0%

4.2%

£m

14

63

77

625

–

625

702

Weighted 
average 
effective  
interest rate  

%

–

8.9%

8.9%

13.0%

3.0%

5.2%

7.5%

£m

–

469

469

61

210

271

740

Total interest 
bearing  

£m

14

532

546

686

210

896

2022  
Total  
£m

14

532

546

686

210

896

1,442

1,442

Interest payments on floating rate financial liabilities are determined by reference to short-term benchmark rates applicable 
in the relevant currency or market (primarily SONIA or the local equivalent).

As at 31 December 2023, the funding structure of the Group was comprised of a committed syndicated revolving credit 
facility of £900m (2022: £700m), sterling Private Placement Loan Notes totalling £210m (2022: £210m), a five-year bond of 
£350m, at a fixed coupon of 6.5%, replacing the bridge facility of £350m (2022: £350m), a term facility of £250m (2022: 
£250m) and debt acquired from acquisitions (including prior year acquisitions) of £80m (2022: £617m). As at 31 December 
2023, £150m of the syndicated revolving credit facility was drawn (2022: undrawn).

In June 2023, the Group successfully issued a £350m public bond, with 6.5% coupon and a five-year maturity. The proceeds 
from the bond were used to re-finance the bridge facility put in place to fund the acquisition of Derco, the initial term for 
which was due to expire at the end of 2023. The £350m public bond is held at amortised cost and had a fair value of £365m 
as at 31 December 2023 based on observable market data.

In December 2023, the Group’s syndicated revolving credit facility was amended, increasing the facility to £900m and 
extending the maturity to December 2028.

In July 2022, the Group entered into a facilities agreement with two banks comprising a £350m bridge facility and a £250m 
term loan facility. The bridge facility had an initial term of 12 months commencing from 29 December 2022, but the term 
was extendable at the Group’s option by up to 12 months. The term loan had a term of two years commencing from 
29 December 2022. The term and bridge facilities were fully drawn as at 31 December 2022 and were disclosed as 
non-current borrowings.

The Group’s bank loans are not secured by any term deposits placed under a standby letter of credit and related facility 
arrangements (2022: £nil secured). The Group’s bank overdrafts are secured by related offsetting cash balances held under 
pooling arrangements. The Group’s remaining borrowings are unsecured.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

179

STRATEGIC REPORTGOVERNANCESTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
22  BORROWINGS CONTINUED
In December 2016, the Group concluded a Private Placement transaction raising £210m to refinance existing US dollar 
Private Placement borrowings which matured in May 2017. The amounts drawn under these facilities are as follows:

Maturity date

Amount drawn

Fixed rate coupon

May 2024

May 2027

May 2027

May 2029

£70m

2.85%

£30m

3.02%

£70m

3.12%

£40m

3.10%

The £210m sterling Private Placement loan notes are held at amortised cost. They have a fair value of £201m (2022: £205m) 
calculated from discounted cash flow techniques obtained using discount rates from observable market data, which is  
a level 2 valuation technique. The fair values of the Group’s other borrowings are not considered to be materially different 
from their book value. 

The table below sets out the maturity profile of the Group’s existing borrowings that are exposed to interest rate risk.

2023

Fixed rate

Bank Overdrafts

Bank loans

Private Placement

Floating rate

Bank overdrafts

Bank loans

2022

Fixed rate

Bank loans

Private Placement

Floating rate

Bank overdrafts

Bank loans

Less than 1 
year
£m

Between 1 and 
2 years
£m

Between 2 and 
3 years
£m

Between 3 and 
4 years
£m

Between 4 and 
5 years
£m

Greater than 5 
years
£m

Total interest 
bearing
£m

–

35

70

105

249

298

547

Less than 1  

year
£m

469

–

469

14

63

77

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

100

100

–

–

–

–

348

–

348

–

150

150

–

–

40

40

–

–

–

–

383

210

593

249

448

697

Between 1 and 
2 years
£m

Between 2 and 
3 years
£m

Between 3 and 
4 years
£m

Between 4 and 
5 years
£m

Greater than 5 
years
£m

Total interest 
bearing
£m

59

70

129

–

625

625

–

–

–

–

–

–

–

–

–

–

–

–

1

100

101

–

–

–

1

40

41

–

–

–

530

210

740

14

688

702

180 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED23  FINANCIAL INSTRUMENTS
The Group’s financial liabilities, other than derivatives, comprise borrowings, trade and other payables and lease liabilities. 
The main purpose of these instruments is to raise finance for the Group’s operations. The Group also has various financial 
assets such as trade and other receivables, cash and short-term deposits which arise from its trading operations.

The Group’s primary derivative transactions include forward and swap currency contracts. The purpose is to manage the 
currency and interest rate risks arising from the Group’s trading operations and its sources of finance. Group policy is that 
there is no trading or speculation in derivatives. Cash flow hedge ineffectiveness can arise from changes to the timing and 
amounts of forecasted cashflows of hedged items. Fair value hedge ineffectiveness can arise from different yield curves 
linked to the hedged item and hedging instrument as well as changes to the counterparties credit risk.

The main risks arising from the Group’s financial instruments are interest rate risk, currency risk, credit risk and liquidity risk.

The Group does not hedge for inflation risk and has not hedged for cross-currency interest rates risk in recent years.

a.  Classification of financial instruments

2023

Financial assets

Financial assets at fair value through other 
comprehensive income

Trade and other receivables

Derivative financial instruments

Cash and cash equivalents

Total financial assets

Financial liabilities

Trade and other payables

Derivative financial instruments

Lease liabilities

Borrowings

Total financial liabilities

2022

Financial assets

Financial assets at fair value through other 
comprehensive income

Trade and other receivables

Derivative financial instruments

Cash and cash equivalents

Total financial assets

Financial liabilities

Trade and other payables

Derivative financial instruments

Lease liabilities

Borrowings

Total financial liabilities

Measured 
at fair value 
through other 
comprehensive 
income  
£m 

Measured at 
amortised  
cost  
£m 

–

613

–

689

1,302

(2,754)

1

–

4

–

5

–

–

(58)

(440)

(1,290)

(4,484)

(3,182)

–

–

(58)

(53)

Measured 
at fair value 
through profit 
or loss  

£m

–

–

35

–

35

–

(39)

–

–

(39)

(4)

Measured 
at fair value 
through other 
comprehensive 
income  
£m 

Measured  
at fair value 
through profit 
or loss  
£m

Measured at 
amortised  
cost  
£m 

–

521

–

1,064

1,585

(2,581)

–

(499)

(1,442)

(4,522)

(2,937)

3

–

24

–

27

–

(15)

–

–

(15)

12

–

–

30

–

30

–

(25)

–

–

(25)

5

 Total  
£m 

1

613

39

689

1,342

(2,754)

(97)

(440)

(1,290)

(4,581)

(3,239)

 Total  
£m 

3

521

54

1,064

1,642

(2,581)

(40)

(499)

(1,442)

(4,562)

(2,920)

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

181

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
23  FINANCIAL INSTRUMENTS CONTINUED
b.  Offsetting financial assets and financial liabilities
The following financial assets are subject to offsetting, enforceable netting arrangements and similar agreements:

Gross amounts 
of financial 
liabilities 
set off in the 
statement 
of financial 
position 
 £m

Gross amounts 
of financial 
assets 
 £m

39

689

728

54

1,064

1,118

–

–

–

–

–

–

Net amounts of 
financial assets 
presented in 
the statement 
of financial 
position  

£m

39

689

728

54

1,064

1,118

Related amounts not set  
off in the statement of  
financial position

Financial 
instruments  

£m

Cash  
collateral 
received  

£m

(24)

(245)

(269)

(19)

(14)

(33)

–

–

–

–

–

–

Gross amounts 
of financial 
assets set off in 
the statement 
of financial 
position 
£m

Net amounts 
of financial 
liabilities 
presented in 
the statement 
of financial 
position  

£m

Related amounts not set  
off in the statement of  
financial position

Financial 
instruments  

£m

Cash  
collateral  
paid  
£m

Gross amounts 
of financial 
liabilities  

£m

(97)

(249)

(346)

(40)

(14)

(54)

–

–

–

–

–

–

(97)

(249)

(346)

(40)

(14)

(54)

24

245

269

19

14

33

–

–

–

–

–

–

Net  
amount  

£m

15

444

459

35

1,050

1,085

Net  
amount  

£m

(73)

(4)

(77)

(21)

–

(21)

As at 31 December 2023

Derivative financial assets

Cash and cash equivalents

As at 31 December 2022

Derivative financial assets

Cash and cash equivalents

As at 31 December 2023

Derivative financial liabilities

Bank overdrafts

As at 31 December 2022

Derivative financial liabilities

Bank overdrafts

For the financial assets and liabilities subject to enforceable netting arrangements or similar agreements above, each 
agreement between the Group and the counterparty allows for net settlement of the relevant financial assets and 
liabilities. If the parties subject to the agreement do not elect to settle on a net basis, financial assets and liabilities will 
be settled on a gross basis. However, each party to the netting agreement will have the option to settle all such amounts 
on a net basis in the event of a default of the other party.

c.  Market risk and sensitivity analysis
Financial instruments affected by market risk include borrowings, deposits, and derivative financial instruments. The Group 
is not exposed to commodity price risk. The following analysis, required by IFRS 7 Financial Instruments: Disclosures, is 
intended to illustrate the sensitivity to changes in market variables, being primarily UK interest rates and the Australian 
dollar to Japanese yen exchange rate.

The following assumptions were made in calculating the sensitivity analysis:

•  changes in the carrying value of derivative financial instruments designated as cash flow hedges from movements 

in interest rates are assumed to be recorded fully in equity;

•  changes in the carrying value of derivative financial instruments designated as fair value hedges from movements 
in interest rates have an immaterial effect on the consolidated income statement and equity due to compensating 
adjustments in the carrying value of debt;

•  changes in the carrying value of financial instruments designated as net investment hedges from movements in the 

US dollar to sterling exchange rate are recorded directly in equity;

•  changes in the carrying value of financial instruments not in hedging relationships only affect the consolidated income 

statement; and

•  all other changes in the carrying value of derivative financial instruments designated as hedges are fully effective with 

no impact on the consolidated income statement.

182 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED23  FINANCIAL INSTRUMENTS CONTINUED
d.  Interest rate risk and sensitivity analysis
The Group’s interest rate policy has the objective of minimising net interest expense and protecting the Group from material 
adverse movements in interest rates.

Instruments approved for the purpose of hedging interest rate risk include interest rate swaps, forward rate agreements 
and options. The Group’s exposure to the risk of changes in market interest rates arises primarily from the floating rate interest 
payable on the Group’s bank borrowings, supplier-related finance, and the returns available on surplus cash.

Interest rate risk table
The following table demonstrates the sensitivity of the Group’s profit before tax to a reasonably possible change, based on 
recent experience, in interest rates on bank borrowings, supplier-related finance and cash balances as at 31 December 
2023, with all other variables held constant.

2023

Sterling

Euro

Chilean peso

Australian dollar

US dollar

2022

Sterling

Euro

Chilean peso

Australian dollar

US dollar

Increase 
 in basis  
points 

 Effect on profit 
before tax  
£m 

100

100

250

100

100

100

100

250

100

100

(11)

(2)

(2)

1

(3)

(10)

–

(3)

1

1

e.  Foreign currency risk
The Group publishes its consolidated financial statements in sterling and faces currency risk on the translation of its earnings 
and net assets, a significant proportion of which are in currencies other than sterling.

Transaction exposure hedging
The Group has transactional currency exposures, where sales or purchases by an operating unit are in currencies other 
than in that unit’s reporting currency. For a significant proportion of the Group these exposures are removed as trading  
is denominated in the relevant local currency. In particular, local billing arrangements are in place for many of our 
businesses with our brand partners. The principal exception is for our business in Australia which purchases vehicles in 
Japanese yen and our South and Central American businesses which purchase vehicles in Japanese yen and US dollars.

In this instance, the Group seeks to hedge forecast transactional foreign exchange rate risk using forward foreign currency 
exchange contracts. The effective portion of the gain or loss on the hedge is initially recognised in the consolidated 
statement of comprehensive income to the extent it is effective. When the hedged forecast transaction results in the 
recognition of a non-financial asset or liability then, at the time the asset or liability is recognised, the associated gains 
or losses that had previously been recognised in other comprehensive income are included in the initial measurement 
of the acquisition cost or other carrying amount of the asset or liability.

For all other cash flow hedges, the gains or losses that are recognised in other comprehensive income are transferred to 
the consolidated income statement in the same period in which the hedged forecast transaction affects the consolidated 
income statement. Under IFRS 9 Financial Instruments, hedges are documented and tested for the hedge effectiveness on 
an ongoing basis.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

183

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
23  FINANCIAL INSTRUMENTS CONTINUED
Foreign currency risk table
The following table shows the Group sensitivity to a reasonably possible change in foreign exchange rates on its Japanese 
yen financial instruments. In this table, financial instruments are only considered sensitive to foreign exchange rates when 
they are not in the functional currency of the entity that holds them. 

2023

Yen

Yen

2022

Yen

Yen

Increase/
(decrease) in 
exchange  
rate 

 Effect on 
equity 
£m 

+10%

-10%

+10%

-10%

3

3

3

4

f.  Credit risk
The amount due from counterparties arising from cash deposits and the use of financial instruments creates credit risk. 
The Group monitors its credit exposure to its counterparties via their credit ratings (where applicable) and through its policy 
of limiting its exposure to any one party to ensure that they are within Board approved limits and that there are no 
significant concentrations of credit risk. 

Group policy is to deposit cash and use financial instruments with counterparties with a long-term credit rating of A or 
better, where available. The notional amounts of financial instruments used in interest rate and foreign exchange 
management do not represent the credit risk arising through the use of these instruments. The immediate credit risk of these 
instruments is generally estimated by the fair value of contracts with a positive value. Credit limits are reviewed regularly.

The table below analyses the Group’s derivative assets, cash at bank and short-term deposits by credit exposure:

Credit rating of counterparty

2023

Derivative  
assets 
£m

Cash  

at bank
£m

 Short-term 
deposits  

£m

Derivative  
assets 
£m

AA-

A+

A

A-

BBB+

BBB

BBB-

BB+

BB-

No rating*

1

8

7

9

8

2

–

–

–

4

39

198

33

170

21

35

6

5

3

14

125

610

–

–

–

–

–

–

1

–

–

78

79

12

2

11

15

6

1

1

2

–

4

54

2022

Cash  

at bank
£m

343

56

33

83

11

8

6

–

14

87

641

 Short-term 
deposits  

£m

–

40

102

134

–

–

73

–

–

74

423

*  Counterparties in certain markets in which the Group operates do not have a credit rating.

For those counterparties which do not have a credit rating, where possible the Group works with partner banks with a local 
presence to provide additional assurance. Additionally, the Group proactively repatriates cash through cash-pooling 
arrangements, loans between Group companies and dividends as well as regularly monitoring the spread of counterparties 
in-country, notably in Ethiopia.

No credit limits were exceeded during the reporting period and management does not expect any losses from non-
performance by these counterparties.

The maximum exposure to credit risk for cash at bank, receivables and other financial assets is represented by their 
carrying amount.

Total cash at bank of £610m (2022: £641m) includes cash in the Group’s regional pooling arrangements which are offset 
against borrowings for interest purposes. Netting of cash and overdraft balances in the consolidated statement of financial 
position only occurs to the extent that there is the legal ability and intention to settle net. As such, overdrafts are presented 
in current liabilities to the extent that there is no intention to offset with the cash balance.

Trade receivables include amounts due from a number of finance houses in respect of vehicles sold to customers on 
finance arranged through the Group. An independent credit rating agency is used to assess the credit standing of 
each finance house. Limits for the maximum outstanding with each finance house are set accordingly. 

184 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED23  FINANCIAL INSTRUMENTS CONTINUED
g.  Liquidity risk
Prudent liquidity risk management includes maintaining sufficient cash and marketable securities, the availability of funding 
through an adequate amount of committed credit facilities and the ability to close out market positions. Due to the 
dynamic nature of the underlying businesses, Group Treasury aims to maintain flexibility in funding by keeping committed 
credit lines available. 

The table below summarises the maturity profile of the Group’s financial assets and liabilities at 31 December 2023 based 
on contractual expected undiscounted cash flows: 

2023

Financial assets

Cash and cash equivalents

Trade and other receivables

Financial assets at fair value through other 
comprehensive income

Derivative financial instruments

Financial liabilities

Interest bearing loans and borrowings

Lease liabilities

Trade and other payables

Derivative financial instruments

Net outflows

2022 

Financial assets

Cash and cash equivalents

Trade and other receivables

Financial assets at fair value through other 
comprehensive income

Derivative financial instruments

Financial liabilities

Interest bearing loans and borrowings

Lease liabilities

Trade and other payables

Derivative financial instruments

Net outflows

Less than  
3 months  

£m

Between  
3 to 12  
months  

£m

Between  
1 to 5  
years  
£m

Greater than  
5 years  

£m

689

428

–

2,720

3,837

(444)

(27)

(2,178)

(2,739)

(5,388)

(1,551)

Less than  
3 months  

£m

1,059

444

–

1,216

2,719

(172)

(23)

(1,992)

(1,211)

(3,398)

(679)

–

156

–

1,288

1,444

(398)

(74)

(565)

(1,347)

(2,384)

(940)

Between  
3 to 12  
months  

£m

5

43

–

912

960

(448)

(67)

(562)

(941)

(2,018)

(1,058)

–

25

–

264

289

(545)

(253)

(10)

(285)

(1,093)

(804)

Between  
1 to 5  
years  
£m

–

28

–

352

380

(912)

(246)

(27)

(349)

(1,534)

(1,154)

–

4

1

–

5

(41)

(205)

(2)

–

(248)

(243)

Greater than  
5 years  

£m

–

6

3

–

9

(43)

(214)

–

–

(257)

(248)

Total  
£m

689

613

1

4,272

5,575

(1,428)

(559)

(2,755)

(4,371)

(9,113)

(3,538)

Total  
£m

1,064

521

3

2,480

4,068

(1,575)

(550)

(2,581)

(2,501)

(7,207)

(3,139)

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

185

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
23  FINANCIAL INSTRUMENTS CONTINUED
h.  Fair value measurement
In accordance with IFRS 13 Fair Value Measurement, disclosure is required for financial instruments that are measured in 
the consolidated statement of financial position at fair value. This requires disclosure of fair value measurements by level 
for the following fair value measurement hierarchy:

•  quoted prices in active markets (level 1);
•  inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly (level 2); or
•  inputs for the asset or liability that are not based on observable market data (level 3).

The following table presents the Group’s assets and liabilities that are measured at fair value:

2023

2022

Level 1  

Level 2  

Level 3  

Assets

Derivatives used for hedging

Financial assets at fair value 
through other comprehensive 
income

Liabilities

Derivatives used for hedging

£m

–

–

–

–

£m

39

–

39

£m

–

1

1

Total  
£m

39

1

40

(97)

–

(97)

Level 1  

Level 2  

Level 3  

£m

–

1

1

–

£m

54

–

54

(40)

£m

–

2

2

–

Total  
£m

54

3

57

(40)

Level 1 represents the fair value of financial instruments that are traded in active markets and is based on quoted markets 
price at the end of the reporting period.

The fair value of financial instruments that are not traded in an active market (level 2) is determined by using valuation 
techniques which include the present value of estimated future cash flows. These valuation techniques maximise the use 
of observable market data where it is available and rely as little as possible on entity specific estimates.

Level 3 primarily represents the Group’s equity interest in Hino Motors Manufacturing Company SAS (see note 14). Fair value 
is based on discounted free cash flows, using the projection of annual income and expenses mainly based on historical 
financial figures. 

Derivative financial instruments are carried at their fair values. The fair value of forward foreign exchange contracts and 
foreign exchange swaps represents the difference between the value of the outstanding contracts at their contracted rates 
and a valuation calculated using the spot rates of exchange prevailing at 31 December 2023.

The Group’s derivative financial instruments comprise the following:

Cross currency interest rate swaps

Forward foreign exchange contracts 

Assets

 2023  
£m 

–

39

39

 2022  
£m 

4

50

54

Liabilities

2023  
£m 

–

(97)

(97)

2022 
 £m 

–

(40)

(40)

186 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED23  FINANCIAL INSTRUMENTS CONTINUED
The ineffective portion recognised in the consolidated income statement that arises from fair value hedges amounts to £nil 
(2022: £nil). The ineffective portion recognised in the consolidated income statement that arises from cash flow hedges 
amounts to £nil (2022: £nil).

Derivative financial instruments
The Group principally uses forward foreign exchange contracts to hedge purchases in a non-functional currency against 
movements in exchange rates. The cash flows relating to these contracts are generally expected to occur within 12 months 
(2022: 12 months) of the end of the reporting period.

Net fair value gains and losses recognised in the hedging reserve in shareholders’ equity (see note 25) on forward foreign 
exchange contracts as at 31 December 2023 are expected to be released to the consolidated income statement within 
12 months of the end of the reporting period (2022: 12 months).

The below table illustrates the effects of hedge accounting on the consolidated statement of financial position and 
consolidated income statement through detailing separately by risk category and each type of hedge the details of the 
associated hedging instrument and hedged item.

2023

Hedging risk strategy

Notional/currency legs (£m)

Carrying amount net liabilities (£m)

Maturity date

Hedge ratio

Description of hedged item

Current

Current

Non-current

Cash flow 
hedges

2,422

(39)

Fair value 
hedges

1,585

(10)

Cash flow
 hedges

264

(9)

to Dec 2024

to Dec 2024

to Mar 2026

1:1

1:1

1:1

Highly probable
FX exposures

FX exposure on
balance sheet 

Highly probable 
FX exposures

Change in fair value of outstanding hedging instruments since 
1 January (£m)

Change in fair value of hedging item used to determine hedge 
effectiveness (£m)

Weighted average hedge rate of outstanding deals (AUD/JPY)

Amounts recognised within net finance costs (£m)

Cash flow hedge reserve (net of tax) at 31 December (£m)

(22)

22

89.06

–

34

(26)

26

n/a

(26)

–

(25)

25

–

–

–

2022

Hedging risk strategy

Notional/currency legs (£m)

Carrying amount net (liabilities)/assets (£m)

Maturity date

Hedge ratio

Description of hedged item

Change in fair value of outstanding hedging instruments since 
1 January (£m)

Change in fair value of hedging item used to determine hedge 
effectiveness (£m)

Weighted average hedge rate of outstanding deals (AUD/JPY)

Amounts recognised within net finance costs (£m)

Cash flow hedge reserve (net of tax) at 31 December (£m)

Current

Current

Non-current

Cash flow 
hedges

1,347*

(17)

Fair value 
hedges

781*

16

Cash flow 
hedges

352*

16

to Dec 2023

to Dec 2023

to Mar 2026

1:1

1:1

1:1

Highly probable 
FX exposures

FX exposure on
 balance sheet

Highly probable 
FX exposures

(20)2

20

85.671

–

3

26

(26)

n/a

26

–

132

(13)

90.20

–

–

represented

* 
1.  Outstanding deals predominantly relate to our business in Australia which purchases vehicles in Japanese yen.
2.   Includes hedging derivatives for both actual and highly probable forecasted purchases. The movement presented in other comprehensive income only covers 

hedging derivatives relating to highly probable forecasted purchases. 

As at 31 December 2023, the accumulated balance of the cash flow hedge reserve was a loss of £34m (2022: loss of £3m). 
The above changes in fair value of hedging instruments will include hedge positions taken up for future foreign currency 
exposures and will also include amounts that would have been reclassified from the hedge reserve to the balance sheet 
as at 31 December 2023.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

187

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
23  FINANCIAL INSTRUMENTS CONTINUED
i.  Capital management
The Group’s capital structure consists of equity and debt. Equity represents funds raised from shareholders and debt 
represents funds raised from banks and other financial institutions. The primary objective of the Group’s management  
of debt and equity is to ensure that it maintains a strong credit rating and healthy capital ratios in order to finance the 
Group’s activities, both now and in the future, and to maximise shareholder value.

The Group manages its capital structure and makes adjustments to it in light of changes in economic conditions.  
To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital  
to shareholders or issue new shares. The Directors consider the Group’s capital structure and dividend policy at least twice 
a year prior to the announcement of results, taking into account the Group’s ability to continue as a going concern and 
the requirements of its business plan.

The Group uses return on capital employed (ROCE) as a measure of its ability to drive better returns on the capital invested 
in the Group’s operations. See alternative performance measures on page 200.

Adjusted return on capital employed

2023

26.2%

2022

40.6%

The committed bank facilities and Private Placement borrowings are subject to the same interest cover covenant based on 
an adjusted EBITA measure to interest on consolidated borrowings. The Group is required to maintain a ratio of not less than 
three to one and was compliant with this covenant throughout the year.

The Group monitors Group leverage by reference to three tests: Adjusted EBITA interest cover, the ratio of adjusted net debt 
to EBITDA and the ratio of net debt to market capitalisation. The leverage tests are measured excluding the impact of IFRS 
16 Leases. 

Adjusted EBITA interest cover (times)*

Adjusted net debt to EBITDA (times)**

Net debt/market capitalisation (percentage)***

2023

7.9

0.8

35.2%

2022 

459.3

n/a

28.6%

*  Calculated as Adjusted EBITA/interest on consolidated borrowings.
**  Calculated as adjusted net debt/adjusted earnings before interest, tax, depreciation, and amortisation.
*** Calculated as net debt/market capitalisation as at 31 December.

Net debt as at 31 December 2022 included debt used to acquire the Derco group together with acquired debt. As the 
acquisition completed on 31 December 2022 and did not contribute to EBITDA in the year, then the ratio was reported as 
not applicable. 

24  SHARE CAPITAL
a.  Allotted, and fully paid share capital

Issued and fully paid ordinary shares  
(nominal value of 10.0p each)

At 1 January

Shares issued

Cancelled under share buyback

At 31 December

2023  

Number

2022  

Number

2023  
£m

2022  
£m

374,494,030

383,851,938

38,513,102

–

(9,357,908)

413,007,132

374,494,030

38

4

–

42

39

–

(1)

38

The Company’s ordinary shares are fully paid and no further contribution of capital may be required by the Company from 
the shareholders.

b.  Share buyback programme
In 2023, no shares were repurchased under the Company’s share buyback programme. In 2022, 9,357,908 shares were 
purchased on the London Stock Exchange at a cost of £70m and were cancelled, with none held within treasury shares at 
the end of the reporting period. An amount of £1m, equivalent to the nominal value of the cancelled shares, was 
transferred to the capital redemption reserve. Costs of £1m associated with the transfer to the Company of the repurchased 
shares and their subsequent cancellation were charged to the retained earnings reserve.

c.  Substantial shareholdings
Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 4 March 2024 
under the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the 
Corporate Governance Report.

188 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED24  SHARE CAPITAL CONTINUED
d.  Share options
At 31 December 2023, options to acquire ordinary shares of 10.0p each in the Company up to the following numbers under 
the schemes below were outstanding as follows:

Number of ordinary shares of 10.0p each

Exercisable until

The Inchcape SAYE Share Option Scheme – approved

322,449

165,261

501,444

858,368

1 May 2024

1 May 2025

1 May 2026

1 May 2027

Option price 
 (£)

3.77

7.31

6.00

6.11

Included within the retained earnings reserve are 1,008,058 ordinary shares (2022: 344,009 ordinary shares) in the Company 
held by the Inchcape Employee Trust, a general discretionary trust whose beneficiaries include current and former 
employees of the Group and their dependants. The book value of these shares at 31 December 2023 was £7m (2022: £3m). 
The market value of these shares at both 31 December 2023 and 4 March 2024 was £7m (31 December 2022 and 22 March 
2023: £3m).

e.  Issue of Derco shares
On 4 January 2023, 38,513,102 ordinary shares of 10p each in the capital of the Company were issued in connection with 
the acquisition of the Derco group. As at 31 December 2022, the acquisition had completed and, as at that date, the 
shares that were issued on 4 January 2023 represented a liability to issue a fixed number of shares in exchange for fixed 
financial assets. As such, they were accounted for as an equity instrument.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

189

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
25  OTHER RESERVES 

At 1 January 2022

Comprehensive income/(loss)

Cash flow hedges:

 – net fair value gains

 – tax on cash flow hedges

Investments held at fair value:

 – net fair value losses

Exchange differences on translation of foreign 
operations

Exchange differences on translation of 
discontinued operations

Recycling of foreign currency reserve

Adjustments in respect of hyperinflation

Other changes in equity

Shares to be issued

Cash flow hedges reclassified and reported in 
inventories

At 1 January 2023

Comprehensive income/(loss)

Cash flow hedges:

 – net fair value losses

 – tax on cash flow hedges

Investments held at fair value:

 – net fair value losses

Deferred tax on taxation losses

Exchange differences on translation of foreign 
operations

Recycling of foreign currency reserve

Adjustments in respect of hyperinflation

Other changes in equity

Shares issued

Cash flow hedges reclassified and reported in 
inventories

At 31 December 2023

Merger 
reserve
£m

–

–

–

–

–

–

–

–

316

–

316

–

–

–

–

–

–

–

(4)

–

312

Fair value 
through OCI 
reserve  

£m

–

–

–

(2)

–

–

–

–

–

–

(2)

–

–

(3)

–

–

–

–

–

–

Translation 
reserve
£m

(221)

Hedging  
reserve  

£m

(6)

Total other 
reserves
£m

(227)

–

–

–

131

19

99

46

–

–

74

–

–

–

–

(131)

(1)

34

–

–

7

(7)

–

–

–

–

–

–

3

(3)

(45)

17

–

(1)

–

–

–

–

(2)

(34)

7

(7)

(2)

131

19

99

46

316

3

385

(45)

17

(3)

(1)

(131)

(1)

34

(4)

(2)

249

(5)

(24)

Fair value through OCI reserve
For investments in equity instruments that are measured at fair value through other comprehensive income, changes 
in fair value are recognised through other comprehensive income. Fair value movements are never recycled to the income 
statement, even if the underlying asset is sold, impaired or otherwise derecognised.

Translation reserve
The translation reserve is used to record foreign exchange rate changes relating to the translation of the results of foreign 
subsidiaries arising after 1 January 2004. It is also used to record foreign exchange differences arising on long-term foreign 
currency borrowings used to finance or hedge foreign currency investments. The effect of foreign exchange rate changes 
includes a gain of £1m (2022: loss of £99m) on the sale and liquidation of overseas subsidiaries that has been reclassified to 
the consolidated income statement in accordance with IAS 21 The Effects of Changes in Foreign Exchange Rates. The 
adjustments in respect of hyperinflation relate to the application of IAS 29 Financial Reporting in Hyperinflationary 
Economies to the Group’s operations in Ethiopia. The indexation impact to opening share capital and retained earnings 
of £34m (2022: £46m) has been included in translation reserves above.

Hedging reserve
For cash flow hedges that meet the conditions for hedge accounting, the portion of the gains or losses on the hedging 
instrument that are determined to be an effective hedge are recognised directly in shareholders’ equity. When the 
hedged firm commitment results in the recognition of a non-financial asset or liability then, at the time the asset or liability 
is recognised, the associated gains or losses that had previously been recognised in shareholders’ equity are included 
in the initial measurement of the acquisition cost or other carrying amount of the asset or liability. 

190 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED25  OTHER RESERVES CONTINUED
Merger reserve
As at 31 December 2022, the acquisition of the Derco group had completed and, as at that date, the consideration shares 
that were issued on 4 January 2023 represented a liability to issue a fixed number of shares in exchange for fixed financial 
assets. As such, these were accounted for as an equity instrument and recognised in merger reserves (see also note 24). On 
4 January 2023, 38,513,102 ordinary shares of 10p each in the capital of the Company were issued in connection with the 
acquisition of the Derco group. 

26  RETAINED EARNINGS

At 1 January 

Comprehensive income/(loss)

 – Profit/(loss) for the year

 – Actuarial losses on defined pension benefits (see note 5)

Total comprehensive income/(loss) attributable to owners of the parent

Other changes in equity

Written put option

Acquisition of non-controlling interests

Share-based payments, net of tax

Share buyback programme

Purchase of own shares by Inchcape Employee Trust

Dividends paid (see note 9)

At 31 December

27  NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS
a.  Reconciliation of cash generated from operations

Cash flows from operating activities 

Operating profit – continuing operations

Operating profit – discontinued operations

Adjusting items (see note 2)

Amortisation of intangible assets (including non-adjusting impairment charges)

Depreciation of property, plant and equipment (including non-adjusting impairment charges)

Depreciation of right-of-use assets (including non-adjusting impairment charges)

Profit on disposal of property, plant and equipment and intangibles

Gain on disposal of right-of-use assets

Gain on disposal of businesses

Share-based payments charge

Increase in inventories

Increase in trade and other receivables

Increase in trade and other payables

(Decrease)/increase in provisions

Pension contributions more than pension charge for the year

Increase in leased vehicles, rental machinery and equipment

Payments in respect of operating adjusting items

Other non-cash items 

Cash generated from operations

2023  
£m 

820

270

(20)

250

(1)

3

15

–

(19)

(128)

940

2022  
£m 

1,009

(11)

(12)

(23)

(13)

–

10

(70)

(4)

(89)

820

2023  
£m 

2022  
£m 

619

400

–

50

11

61

81

(16)

–

–

15

(251)

(9)

415

(1)

(1)

(18)

(57)

1

900

21

11

10

32

58

(2)

(1)

(3)

10

(396)

(141)

618

30

(2)

–

(28)

2

619

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

191

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
27  NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS CONTINUED
b.  Net debt reconciliation

Liabilities from financing activities

Assets

Sub-total  

Cash/bank 
overdrafts  

Total  
net debt  

Net funds at 1 January 2022 

Cash flows

Acquisitions

Disposals

New lease liabilities

Foreign exchange adjustments

Net debt at 1 January 2023

Cash flows

Acquisitions (see note 28(a))

Period adjustments (see note 28(b))

Disposals

New lease liabilities

Foreign exchange adjustments

Other non-cash movements

Borrowings  

£m

(210)

(596)

(622)

–

–

–

Leases  

£m

(324)

64

(174)

13

(58)

(20)

£m

(534)

(532)

(796)

13

(58)

(20)

(1,428)

(499)

(1,927)

412

(23)

(7)

–

–

11

(6)

87

(11)

(1)

–

(37)

21

–

499

(34)

(8)

–

(37)

32

(6)

Net debt at 31 December 2023

(1,041)

(440)

(1,481)

Net funds/(debt) is analysed as follows:

Cash and cash equivalents as per the statement of financial position

Borrowings – disclosed as current liabilities

Add back: amounts treated as debt financing

Cash and cash equivalents as per the statement of cash flows

Debt financing

Amounts to be treated as debt financing

Borrowings – disclosed as non-current liabilities

Lease liabilities

Debt financing

Net debt

Add back: lease liabilities

Adjusted net debt

£m

589

797

(395)

(17)

–

76

1,050

(400)

(146)

9

1

–

(74)

–

440

2023  
£m 

689

(652)

403

440

(403)

(638)

(440)

(1,481)

(1,041)

440

(601)

£m

55

265

(1,191)

(4)

(58)

56

(877)

99

(180)

1

1

(37)

(42)

(6)

(1,041)

2022  
£m 

1,064

(546)

532

1,050

(532)

(896)

(499)

(1,927)

(877)

499

(378)

28  ACQUISITIONS AND DISPOSALS
a.   2023 Acquisitions
CATS
On 2 August 2023, the Group acquired 60% of the share capital of the CATS Group of Companies (CATS) for cash 
consideration of £54m. The deal expands the Group’s global distribution footprint as it enters the Philippines, further building 
on its well-established presence in the APAC region. It also strengthens the Group’s geographic reach and partnerships  
with Mercedes-Benz, Chrysler, Jeep, Dodge, Jaguar and Land Rover, and broaden its relationships, adding RAM to its list  
of mobility partners. Non-controlling interests of £30m have been recognised, calculated as the proportionate share of 
acquired net identifiable assets. Provisional goodwill of £12m arose on the acquisition and is not expected to be deductible 
for tax purposes. 

A distribution agreement intangible asset of £77m has been recorded, valued using the multi period excess earnings 
(MEEM) approach.

Mercedes-Benz Indonesia
On 29 September 2023, the Group acquired 70% of the share capital of Mercedes-Benz’s Indonesian distribution business for 
cash consideration of £86m. Deferred consideration represents payments to be made to the seller on settlement of certain 
acquired receivables. The deal expands the Group’s existing footprint in Indonesia and, like the CATS acquisition, continues 
to build its presence in the APAC region. It also strengthens the Group’s relationship with Mercedes-Benz. Land and buildings 
of £78m were acquired as part of the business combination, for which value was included in the agreed purchase price. 
Non-controlling interests of £34m have been recognised, calculated as the proportionate share of acquired net identifiable 
assets. Provisional goodwill of £17m arose on the acquisition and is not expected to be deductible for tax purposes. 

A distribution agreement intangible asset of £29m has been recognised, valued using the multi period excess earnings 
(MEEM) approach. 

192 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED28  ACQUISITIONS AND DISPOSALS CONTINUED 
Other acquisitions
On 2 August 2023 the Group acquired the SAIC Maxus distribution business in New Zealand for cash consideration of £29m. 
Provisional goodwill of £6m arose on the acquisition. The Group also acquired certain assets and liabilities and the ongoing 
operations of Auto Insure Ptd. Ltd. in the period for cash consideration of £4m to expand its aftersales capacity in Singapore. 

Assets and liabilities acquired, at provisional values1

Mercedes-Benz 
Indonesia
£m

CATS
£m

Other
£m

Total  
£m

Non-current assets

Intangible assets

Property, plant and equipment

Right-of-use assets

Deferred tax assets

Current assets

Inventories

Trade and other receivables

Current tax assets

Cash and cash equivalents

Current liabilities

Trade and other payables

Provisions

Borrowings

Non-current liabilities

Deferred tax liabilities

Lease liabilities

Retirement benefit liability

Net identifiable assets acquired

Less: Non-controlling interests

Goodwill

Net assets acquired

Consideration comprises:

Deferred consideration

Cash consideration

Total consideration

77

2

7

–

42

8

–

15

(52)

–

–

(19)

(7)

(1)

72

(30)

12

54

–

54

54

29

91

–

7

97

27

7

12

(105)

(4)

(23)

(16)

–

(10)

112

(34)

17

95

9

86

95

7

5

4

–

17

1

–

–

(5)

(1)

–

(1)

(4)

–

23

–

10

33

–

33

33

113

98

11

7

156

36

7

27

(162)

(5)

(23)

(36)

(11)

(11)

207

(64)

39

182

9

173

182

1.  The fair values of assets and liabilities acquired, as stated above, are provisional values.

The gross contractual amount receivable for trade receivables was £26m and the best estimate at the acquisition date of 
the contractual cash flows not expected to be collected was £2m.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

193

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
28  ACQUISITIONS AND DISPOSALS CONTINUED
Acquisition and integration costs of £50m were recognised in net operating expenses in the period, relating to current and 
prior year acquisitions (see note 2).

Cash outflow to acquire businesses, net of cash and overdrafts acquired

Current year acquisitions

CATS

Mercedes-Benz Indonesia

Other

Prior year acquisitions including deferred and contingent payments

Derco

Ditec

ITC Group

Other

Net cash outflow

2023
£m

 39

74

33

(9)

–

–

–

137

2022  
£m

–

–

–

312

8

57

18

395

b.  2022 Acquisitions
Acquisition of the Derco Group
On 31 December 2022, the Group acquired 100% of the share capital of Dercorp CL and merged a subsidiary company 
with Dercorp Ex (together with Dercorp CL, “Derco”). Derco is a multi-brand automotive distributor, and was the largest 
independent distributor by volume in Latin America, with a strong track record of profitable growth. Derco has significant 
presence across four attractive markets of Bolivia, Chile, Colombia, and Peru, and with long-standing partnerships with 
global mobility partners such as Suzuki, Mazda, Chevrolet, Changan, JAC, Renault, Great Wall, and Haval. The transaction 
was accounted for as a business combination and significantly expanded the Group’s position in highly attractive and 
fast growth markets within Latin America and is expected to deliver significant value creation through enhanced growth 
prospects and the delivery of meaningful recurring synergies. 

Goodwill of £136m arose on the acquisition and is attributable to the anticipated future cash flows of the acquired business 
and synergies expected to arise following integration with the Group’s existing businesses in South America. Specifically, the 
goodwill represents the premium paid to expand the Group’s presence in this important market and to create a scale 
Distribution platform across South America with attractive growth prospects. This provides a platform to deliver growth and 
improved returns far quicker than would have been achievable through organic expansion. None of the goodwill is 
expected to be deductible for tax purposes. 

Intangible assets (not including goodwill) with fair values of £559m were recognised at the date of acquisition, including 
distribution agreements (£517m), brands (£19m) and customer relationships (£13m). The distribution agreement and 
customer relationship intangible assets were valued using the multi period excess earnings (MEEM) approach, while the 
brands were valued using the relief from royalty approach.

The consideration to acquire the share capital, initially valued at £723m, was satisfied by the issue of 38.5m new shares in the 
Inchcape group and by £407m in cash. Final consideration was reduced by £9m after the conclusion of the completion 
accounts process. The fair value of the shares issued was based on the Inchcape plc closing share price at 30 December 
2022 of 820p per share. Given completion occurred on a non-business day, the shares were not registered until 4 January 
2023 and so the amounts relating to shares to be issued were classified within other reserves in the consolidated statement 
of financial position at 31 December 2022. The issuing of shares qualified for merger relief.

The cash consideration for the acquisition was partly financed through the draw down, in December 2022, of a £350m 
bridge facility and a £250m term loan facility.

Acquisition-related costs of £34m incurred in connection with the acquisition of Derco were recorded within net operating 
expenses, and recognised as adjusting items in the consolidated income statement in the year ended 31 December 2022.

194 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED28  ACQUISITIONS AND DISPOSALS CONTINUED
The accounting standards allow a period of up to a year to finalise the accounting for an acquisition. Details of the fair 
values of the identifiable assets and liabilities, after adjustments made within the period, are set out below:

2022
 £m

Period 
Adjustments1 
£m

2023  
£m

Assets and liabilities acquired, at provisional values

Non-current assets

Intangible assets

Property, plant and equipment

Right-of-use assets

Investments in joint ventures and associates

Trade and other receivables

Deferred tax assets

Current assets

Inventories

Trade and other receivables

Derivative financial instruments

Current tax assets

Cash and cash equivalents

Current liabilities

Trade and other payables

Current tax liabilities

Provisions

Lease liabilities

Borrowings

Non-current liabilities

Provisions

Deferred tax liabilities

Lease liabilities

Borrowings

Net identifiable assets

Goodwill

Net assets acquired

Consideration comprises:

Shares issued

Cash consideration

Total consideration

559

161

124

11

3

10

796

316

5

34

95

(563)

(21)

(6)

(19)

(532)

(4)

(174)

(118)

(85)

592

131

723

316

407

723

1.  Due to the period adjustments not being material, the prior year statement of financial position has not been restated. 

Cash outflow to acquire businesses, net of cash and overdrafts acquired

Cash consideration

Less: Cash acquired

Net cash (inflow)/outflow

–

–

(7)

–

–

1

4

–

–

(9)

–

–

7

–

–

–

(4)

2

(1)

(7)

(14)

5

(9)

–

(9)

(9)

2023
£m

(9)

–

(9)

559

161

117

11

3

11

800

316

5

25

95

(563)

(14)

(6)

(19)

(532)

(8)

(172)

(119)

(92)

578

136

714

316

398

714

2022  
£m

407

(95)

312

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

195

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
28  ACQUISITIONS AND DISPOSALS CONTINUED
Other acquisitions
On 28 March 2022, to expand its distribution footprint in the Americas, the Group acquired 70% of Comercializadora Ditec 
Automoviles S.A., acquiring the distribution rights to Porsche, Volvo, and Jaguar Land Rover in Chile, for total consideration 
of £15m. Distribution agreements with a fair value of £28m were recognised. Goodwill of £3m arose on the acquisition. None 
of the goodwill is expected to be deductible for tax purposes. In September 2023 the Group finalised the purchase of the 
remaining 30% stake in Ditec. This stake was previously subject to a written put option, resulting in a liability on the Group’s 
statement of financial position, which has now been extinguished.

On 29 April 2022, the Group acquired the entire share capital of ITC Group, a distributor of Suzuki, Mercedes-Benz, Subaru, 
and Chrysler brands in the Caribbean, from the Simpson Group. The total cash consideration paid was £61m. Distribution 
agreements with a fair value of £29m were recognised. Goodwill of £nil arose on the acquisition. These businesses were 
acquired to further expand the Group’s footprint with both existing and new mobility company partners and using our 
distribution business as a platform to capture more of a vehicle’s lifecycle value. 

During 2022, the Group also acquired businesses in Guam and the UK. The total cost of these acquisitions was £18m and 
goodwill of £7m was recognised.

c.  2022 Disposals and discontinued operations
In the first half of 2022, the Group agreed the sale of its remaining retail operations in Russia to management. The business 
represented the Group’s remaining operation in Russia following the disposal of its St Petersburg business during 2021. The 
Russian operation was reported in the prior period as a discontinued operation. Financial information relating to the 
discontinued operation for the period to the date of disposal is set out below.

The price agreed for the sale of the Russian business was €76m (c£63m), to be satisfied over a period of five years in annual 
instalments. Significant uncertainty exists with regards to the amount that will ultimately be recoverable given the precarious 
outlook for the Russian economy and the uncertainty regarding the continued supply of vehicles and parts by the mobility 
partners. In estimating the amount to be recognised at the time of the disposal, management developed a number of 
scenarios for the possible performance of the business. Probabilities were applied to these scenarios which indicated 
that some of the receivable would be received over time. However, given the difficulties in remitting the proceeds and 
uncertainty over whether this would change in the future, management concluded that the disposal proceeds should be 
recognised at £nil.

In the second half of 2022, the Group received the first annual instalment from the sale of the Russian business of €15m 
(£12.8m). This was recorded as other income within the operating profit from continuing operations and was reported as 
an adjusting item. Management have subsequently reassessed the amount at which the remaining receivable should be 
recorded as at 31 December 2023. The outlook for the Russian economy remains precarious and there is continued 
uncertainty with regards to the supply of vehicle and parts and the ability of the purchaser to remit the instalments. 
Management therefore concluded that the value of the remaining instalments should be recognised at £nil at 
31 December 2023.

Financial performance and cash flow information 
The financial performance and cash flow information presented below is for the five months ended 31 May 2022.

Revenue

Expenses

Operating profit

Finance (costs)/income

Profit before tax

Tax

Profit after tax of discontinued operation

Loss on disposal

(Loss)/profit from discontinued operation

Exchange differences on translation of discontinued operation

Other comprehensive (loss)/income from discontinued operation

2022 
£m

237

(216)

21

(1)

20

(5)

15

(256)

(241)

118

(123)

196 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED28  ACQUISITIONS AND DISPOSALS CONTINUED

Net cash inflow from operating activities

Net cash outflow from investing activities

Net cash outflow from financing activities

Net increase in cash generated from discontinued operation

Disposal proceeds, net of disposal costs

Net assets disposed of

(Loss)/gain on disposal before reclassification of foreign currency translation 
reserve 

Recycling of foreign currency translation reserve

(Loss)/gain on disposal

Consideration received, net of disposal costs paid

Cash & cash equivalents disposed of

Net cash (outflow)/inflow on disposal of business

Russia  

UK Retail  

£m

(3)

(155)

(158)

(99)

(257)

£m

6

(3)

3

–

3

Russia  

UK Retail  

£m

10

(33)

(23)

£m

6

–

6

2022 
£m

21

(2)

(2)

17

Total  
£m 

3

(158)

(155)

(99)

(254)

Total  
£m 

16

(33)

(17)

During 2022, the Group also disposed of a retail site in the UK for £6m and received £0.2m of deferred proceeds from sites 
disposed of in 2021. None of these disposals were material enough to be shown as discontinued operations on the face of 
the consolidated income statement as they did not represent a major line of business or geographical area of operations.

29  GUARANTEES AND CONTINGENCIES

Guarantees

Letters of credit

Contingent liabilities

2023  
£m

73

24

9

106

2022  
£m

121

21

11

153

Letters of credit act as a guarantee, from one of the Group’s banking relationships to another bank, for payments made 
by the Group to a specified third party. The Group also has, in the ordinary course of business, commitments under foreign 
exchange instruments relating to the hedging of transactional exposures (see note 23). 

Franked Investment Income Group Litigation Order
Inchcape is a participant in an action in the United Kingdom against HMRC in the Franked Investment Income Group 
Litigation Order (FII GLO). As at 31 December 2023, there were 17 corporate groups in the FII GLO. The action concerns 
the treatment for UK corporation tax purposes of profits earned overseas and distributed to the UK. The Supreme Court 
returned the test case to the High Court to establish when the claimant in the test case could have reasonably discovered 
its mistake about the UK tax treatment of such profits. The case was heard by the High Court in November 2023 and the 
judgement was handed down on 5 February 2024. The High Court held that claims for a refund of the unlawfully paid tax 
must have been issued before 6 June 2006. Inchcape issued a claim on 25 November 2003 and so the application of the 
High Court’s judgement means that its claim was filed in time. However, it is expected that HMRC will appeal against the 
High Court’s judgement. In view of the likelihood of an appeal and the significant uncertainty about the eventual outcome 
of the appeals process, Inchcape has not recognised any amount in respect of its claim to a refund of this tax.

FCA review of Motor Finance commission
Prior to 2021 the Group, along with other automotive dealers, brokered financing for UK customers under which the Group 
received a variable level of commission from lenders. Following recent decisions by the Financial Ombudsman relating to 
complaints raised by consumers regarding such commission arrangements, the Financial Conduct Authority (FCA) has 
initiated a review into motor finance commission arrangements and sales across several lending firms. If the FCA finds that 
there has been widespread misconduct, and that consumers have lost out, it will identify how best to ensure that such 
consumers are appropriately compensated. The FCA’s review is due to conclude later this year. Given the inherent 
uncertainties regarding the outcome of the review and, if applicable, the nature, scope, timing of and responsibility  
for any compensation arrangements, it is not practicable to estimate the timing and extent, if any, of the potential  
financial impact on the Group. 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

197

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
30 COMMITMENTS
a.  Capital commitments
Contracts placed for future capital expenditure at the balance sheet date but not yet incurred are as follows:

Property, plant and equipment

2023  
£m

19

b.  Lease commitments
Operating lease commitments – Group as lessee
Future minimum lease payments for short-term leases under non-cancellable operating leases are as follows: 

Within one year

2023  
£m

3

2022 
£m

3

2022 
£m

4

Operating leases – Group as lessor
The Group has entered into non-cancellable operating leases on a number of its vehicles and certain properties. These 
leases have varying terms, escalation clauses and renewal rights and are not individually significant to the Group.

Future minimum lease payments receivable under non-cancellable operating leases are as follows:

Within one year

Between one and five years

Total

2023  
£m

4

5

9

2022 
£m

4

4

8

Sub-lease receivables – Group as lessor
The Group has entered into sub-leases for a number of properties and other assets. As the lease term represents a major 
proportion of the underlying asset’s useful life, the associated right-of-use asset has been derecognised and replaced with 
a sub-lease receivable. Future minimum lease payments receivable under sub-leases, together with the present value of 
the net minimum lease payments receivable (included within trade and other receivables), are as follows: 

Minimum lease payments receivable:

 – Within one year

 – Between one and five years

 – After five years

Total minimum lease payments receivable

Less: Unearned finance income

Present value of sub-lease receivables

2023  
£m

2022 
£m

3

5

2

10

–

10

2

7

10

19

(4)

15

c.  Repurchase commitments
The Group has entered into agreements with certain customers to repurchase vehicles for a specified value at a 
predetermined date as follows:

Vehicles subject to repurchase commitments

2023  
£m

151

2022 
£m

98

Repurchase commitments represent the total repurchase liability on all vehicles where the Group has a repurchase 
commitment. These commitments are largely expected to be settled over the next three years. £42m (2022: £20m) 
of the above repurchase commitments are included within ‘trade and other payables’ in the consolidated statement 
of financial position.

198 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

NOTES TO THE FINANCIAL STATEMENTS CONTINUED31  RELATED PARTY DISCLOSURES
a.  Trading transactions
Intra-group transactions have been eliminated on consolidation and are not disclosed in this note. Details of transactions 
between the Group and other related parties are disclosed below:

Other income paid to related parties

Lease payments made to related parties

Other income received from joint ventures

Transactions

Amounts outstanding

2023  
£m

(1)

(7)

18

2022  
£m

(1)

–

–

2023  
£m

–

(46)1

2

2022  
£m
(represented)

–

(53)1

2

1.  Amounts outstanding in respect of lease payments to related parties include all undiscounted future payment commitments.

All of the transactions arise in the ordinary course of business and are on an arm’s length basis. The amounts outstanding 
are unsecured and will be settled in cash. There have been no guarantees provided or received for any related party 
receivables. The Group has not raised any provision for doubtful debts relating to amounts owed by related parties (2022: £nil). 

In 2023, £217m was paid to the former shareholders of the Derco group (see note 20) in respect of deferred dividends and 
related interest.

b.  Compensation of key management personnel
The remuneration of the Board of Directors and the Executive Committee was as follows:

Wages and salaries

Share-based payments

2023  
£m 

9

6

15

2022  
£m 

9

4

13

The remuneration of the Directors and other key management is determined by the Remuneration Committee having 
regard to the performance of individuals and market trends. Further details of emoluments paid to the Directors are 
included in the Directors’ Report on Remuneration.

32  FOREIGN CURRENCY TRANSLATION
The main exchange rates used for translation purposes are as follows:

Australian dollar

Chilean peso

Ethiopian birr1

Euro

Hong Kong dollar

Russian rouble2

Singapore dollar

US dollar

Average rates

Closing rates*

2023

1.88

2022

1.78

2023

1.87

2022

1.77

1,044.74

1,073.09

1,130.41

1,028.42

71.84

1.15

9.75

n/a

1.67

1.25

64.72

1.17

9.70

106.85

1.71

1.24

71.84

1.15

9.98

n/a

1.68

1.28

64.72

1.13

9.44

78.92

1.62

1.21

*  At 31 December.
1.  In 2023, the results for Ethiopia are translated at the closing rate as required by IAS 21 The Effects of Changes in Foreign Exchange Rates for hyperinflationary   

foreign operations.

2.  Average rates for the Russian rouble represent the average rates for the 5-month period ending 31 May 2022, and the closing rates for the Russian rouble are as  
  at the date of disposal of Russian operations.

33  EVENTS AFTER THE REPORTING PERIOD
On 29 January 2024, following approaches from a number of interested parties, the Group announced that it was reviewing 
strategic options for the UK Retail business, which could potentially include a sale. At the reporting date, the strategic review 
was in initial stages and as there is no certainty that a transaction would result, the Group has concluded that the UK Retail 
business did not meet the criteria to be classified as an asset held for sale as at 31 December 2023.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

199

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
ALTERNATIVE PERFORMANCE MEASURES

ALTERNATIVE PERFORMANCE MEASURES (APMs)
The Group assesses its performance using a variety of alternative performance measures which are not defined under 
International Financial Reporting Standards. These provide insight into how the Board and Executive Committee monitor 
the Group’s strategic and financial performance, and provide useful information on the trends, performance, and position 
of the Group.

The Group’s income statement and segmental analysis identify separately adjusted measures and adjusting items. 
These adjusted measures reflect adjustments to IFRS measures. The Directors consider these adjusted measures to  
be an informative additional measure of the ongoing trading performance of the Group. Adjusted results are stated  
before adjusting items and on a continuing operations basis.

Adjusting items can include gains or losses on the disposal of businesses, restructuring of businesses, acquisition costs, asset 
impairments and the tax effects of these items. Adjusting items excluded from adjusted results can evolve from one financial 
period to the next depending on the nature of adjusting items or one-off activities. 

Constant currency
Some comparative performance measures are translated at constant exchange rates, called ‘constant currency’ 
measures. This restates the prior period results at a common exchange rate to the current period and therefore excludes 
the impact of changes in exchange rates used for translation.

Performance measure

Definition

Why we measure it

Adjusted gross profit

Gross profit before adjusting items. 
Refer to the consolidated income statement.

A key metric of the direct profit contribution 
from the Group’s revenue streams (e.g. Vehicles 
and Aftersales).

Adjusted operating 
profit

Operating profit before adjusting items. 
Refer to the consolidated income statement.

A key metric of the Group’s business 
performance.

Operating margin

Adjusted operating profit divided by revenue.

A key metric of operational efficiency, ensuring 
that we are leveraging global scale to translate 
sales growth into profit.

A key driver of delivering sustainable and 
growing earnings to shareholders.

Represents the profit made after operating and  
interest expense excluding the impact of adjusting 
items and before tax is charged.
Refer to consolidated income statement.

Represents the earnings before interest expense, 
taxation, depreciation and amortisation expenses,  
and excluding the impact of adjusting items.

One of the key measures used in monitoring the 
Group’s leverage and capital allocation. Refer 
to note 23.

Adjusted profit  
before tax

Adjusted earnings 
before interest, tax, 
depreciation and 
amortisation

Adjusting items

Items that are charged or credited in the consolidated 
income statement which are material and non-
recurring in nature.
Refer to note 2.

The separate reporting of adjusting items 
helps provide additional useful information 
regarding the Group’s business performance 
and is consistent with the way that financial 
performance is measured by the Board and  
the Executive Committee.

A measure useful to shareholders and investors 
to understand the earnings attributable  
to shareholders without the impact of  
adjusting items.

A measure of the net amount invested  
in operational facilities in the period.

A key driver of the Group’s ability to ‘Invest to 
Accelerate Growth’ and to make distributions 
to shareholders.

ROCE is a measure of the Group’s ability to 
drive better returns for investors on the capital 
we invest.

Adjusted ROCE is a measure of the Group’s 
underlying ability to drive better returns for 
investors on the capital we invest.

A measure of the Group’s net indebtedness 
that provides an indicator of the overall 
balance sheet strength.

Adjusted earnings  
per share

Represents earnings per share excluding the impact  
of adjusting items.
Refer to note 8.

Net capital expenditure Cash outflows from the purchase of property, plant  

Free cash flow

Return on capital 
employed (ROCE) 

Adjusted return on 
capital employed 
(ROCE)* 

Net (debt)/funds

and equipment and intangible assets less the proceeds 
from the disposal of property, plant and equipment 
and intangible assets.

Net cash flows from operating activities, before 
adjusting cash flows, less normalised net capital 
expenditure and dividends paid to non-controlling 
interests.

Operating profit (before adjusting items) divided by the 
average of opening and closing capital employed, 
where capital employed is defined as net assets add 
net debt/less net funds.

Operating profit (before adjusting items) divided by the 
average of opening and closing capital employed, 
where capital employed is defined as net assets add 
net debt/less net funds, less the capital employed of 
Derco, which was acquired on the last day of 2022  
and therefore did not contribute to operating profit 
during the year.

Cash and cash equivalents less borrowings and lease 
liabilities adjusted for the fair value of derivatives that 
hedge interest rate or currency risk on borrowings.
Refer to note 27.

200 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Performance measure

Definition

Why we measure it

Adjusted (net debt)/net 
cash

Cash and cash equivalents less borrowings adjusted for 
the fair value of derivatives that hedge interest rate or 
currency risk on borrowings and before the incremental 
impact of IFRS 16 lease liabilities.
Refer to note 27.

A measure of the Group’s net indebtedness 
that provides an indicator of the overall 
balance sheet strength and is widely used 
by external parties.

Constant currency % 
change

Presentation of reported results compared to prior 
period translated using constant rates of exchange.

A measure of business performance which 
excludes the impact of changes in exchange 
rates used for translation.

Organic growth

Organic growth is defined as sales growth in operations 
that have been open for at least a year at constant 
foreign exchange rate.

A measure of underlying business performance 
which excludes the impact of acquisition and 
disposals in the period.

*  Adjusted ROCE is only relevant for 2022.

APM – Adjusted profit before tax (from continuing operations)

Gross Profit

Less: Segment operating expenses

Adjusted Operating Profit

Less: Adjusting items in net operating expenses

Operating Profit

Less: Net finance costs and JV profits

Profit Before Tax

Add back: Adjusting Items in net operating expenses

Add back: Adjusting items in net finance costs

Adjusted profit before tax

APM – Free cash flow (from continuing operations)

Net cash generated from operating activities

Add back: Payments in respect of adjusting items

Net cash generated from operating activities, before 
adjusting items

Purchase of property, plant and equipment

Purchase of intangible assets

Proceeds from disposal of property, plant and equipment

Net capital expenditure

Net payment in relation to leases

Dividends paid to non-controlling interests

Free cash flow

Less: Free cash flow from discontinued operations

Free cash flow from continuing operations

2023  
£m

1,939

(1,270)

669

(50)

619

(206)

413

50

39

502

2022 
£m

(64)

(4)

10

2022
£m

1,325

(914)

411

(11)

400

(67)

333

11

29

373

2022 
£m

494

28

522

(58)

(63)

(4)

397

(17)

380

2023  
£m

(88)

(5)

31

2023  
£m

593

57

650

(62)

(84)

(6)

498

–

498

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

201

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
ALTERNATIVE PERFORMANCE MEASURES CONTINUED

APM – Return on capital employed (from continuing operations)

Operating profit

Adjusting items in net operating expenses

Adjusted operating profit

Net assets

Add net debt

Capital employed

Effect of averaging

Average capital employed

Return on capital employed

APM – Adjusted return on capital employed (from continuing operations)

Capital employed – continuing operations

Less: Derco capital employed

Adjusted capital employed – continuing operations

Effect of averaging

Average adjusted capital employed

Adjusted return on capital employed

2023 
 £m

619

50

669

1,620

1,041

2,661

(108)

2,553

26.2%

2,661

n/a*

2,661

(108)

2,553

26.2%

*  Capital employed for Derco was removed from prior year as the acquisition completed at the end of 2022, hence the ratio was adjusted for this.

APM – Adjusted net debt

Net debt

Add back: lease liabilities

Adjusted net debt

APM – Adjusted earnings per share (from continuing operations)

Operating profit

Add: adjusting items in net operating expenses

Adjusted operating profit

Share of profit after tax of joint ventures and associates

Adjusted profit before finance and tax

Net finance costs

Add: adjusting items in net finance costs

Adjusted profit before tax

Tax on adjusted profit

Adjusted profit after tax

Less: non-controlling interests

Adjusted earnings

Weighted average number of shares (m)

Dilutive effect (m)

Basic adjusted earnings per share

Diluted adjusted earnings per share

202 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

2022 
£m

400

11

411

1,567

877

2,444

(741)

1,703

24.1%

2,444

(1,383)

1,061

(49)

1,012

40.6%

2022  
£m

(877)

499

(378)

2022  
£m

 400 

 11 

 411 

 –

 411 

 (67)

 29 

 373 

 (97)

 276 

 (5)

 271 

 376 

 45 

 2023  
£m 

(1,041)

440

(601)

 2023  
£m 

619

50

669

1

670

(207)

39

502

(140)

362

(13)

349

412

5

84.8p

83.7p

72.0p

64.4p

FIVE YEAR RECORD

The information presented in the table below is prepared in accordance with IFRS, as in issue and effective at that year 
end date.

Consolidated income statement

Revenue

2023  
£m 

11,447

2022  
£m 

8,133

Adjusted operating profit

Operating adjusting items

Operating profit/(loss)

Share of profit after tax of joint ventures and 
associates

Profit/(loss) before finance and tax

Net finance costs before adjusting items

Adjusting finance costs

Profit/(loss) before tax

Tax on profit before adjusting items

Tax on adjusting items

Profit/(loss) after tax

(Loss)/profit from discontinued operations

Non-controlling interests 

Profit/(loss) for the year attributable to 
owners of the parent

Basic:

 – Profit/(loss) for the year attributable to owners 

of the parent

 – Earnings/(loss) per share (pence)

Adjusted (before adjusting items):

 – Adjusted profit from continuing operations

 – Adjusted earnings per share (pence)

Dividends per share – interim paid and final 
proposed (pence)

Consolidated statement of financial position

669

(50)

619

1

620

(168)

(39)

413

(140)

10

283

–

(13)

270

270

65.6p

349

84.8p

33.9p

2021  
£m 

6,901

281

(100)

181

–

181

(32)

–

149

(63)

(2)

84

38

(5)

117

117

30.0p

181

46.3p

2020  
£m 

6,838

2019  
£m 

9,380

164

(257)

(93)

–

(93)

(37)

–

(130)

(33)

24

(139)

–

(3)

(142)

373

76

449

–

449

(47)

–

402

(76)

3

329

–

(6)

323

(130)

(36.0)p

128

23.1p

402

79.0p

326

59.9p

411

(11)

400

–

400

(38)

(29)

333

(97)

(1)

235

(241)

(5)

(11)

(11)

(2.9)p

271

72.0p

28.8p

22.5p

6.9p

26.8p

Non-current assets

2,799

2,610

1,464

1,480

1,773

Other assets less (liabilities) excluding net 
(debt)/funds 

Capital employed

Net (debt)/funds 

Net assets

Equity attributable to owners of the parent

Non-controlling interests

Total equity

(138)

2,661

(1,041)

1,620

1,521

99

1,620

(166)

2,444

(877)

1,567

1,533

34

1,567

(388)

1,076

55

1,131

1,109

22

1,131

(352)

1,128

(67)

1,061

1,042

19

1,061

(224)

1,549

(250)

1,299

1,279

20

1,299

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

203

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
COMPANY STATEMENT OF FINANCIAL POSITION 
AS AT 31 DECEMBER 2023

Non-current assets

Investment in subsidiaries

Deferred tax assets

Trade and other receivables

Current assets

Current tax assets

Trade and other receivables

Cash and cash equivalents

Total assets

Current liabilities

Trade and other payables

Borrowings

Non-current liabilities

Trade and other payables

Borrowings

Total liabilities

Net assets

Equity

Share capital

Share premium

Capital redemption reserve

Merger reserve

Retained earnings

Total shareholders’ funds

Notes

2023  
£m

2022  
£m

3

8

4

4

5

6

7

6

7

10

2,586

10

140

2,736

17

81

1

99

2,347

10

210

2,567

10

7

4

21

2,835

2,588

(22)

(320)

(342)

(1,085)

(488)

(1,573)

(1,915)

920

42

147

143

312

276

920

(52)

–

(52)

(562)

(810)

(1,372)

(1,424)

1,164

38

147

143

316

520

1,164

The Company reported a loss for the financial year ended 31 December 2023 of £112m (2022: profit of £365m). The financial 
statements on pages 204 to 220 were approved by the Board of Directors on 4 March 2024 and were signed on its behalf by:

DUNCAN TAIT 
GROUP CHIEF EXECUTIVE 

ADRIAN LEWIS
GROUP CHIEF FINANCIAL OFFICER 

Registered Number: 609782

Inchcape plc

204 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

COMPANY STATEMENT OF CHANGES IN EQUITY 
FOR THE YEAR ENDED 31 DECEMBER 2023

Notes

11

10

At 1 January 2022

Profit for the year

Total comprehensive income for 
the year 

Dividends

Share buyback programme

Net purchase of own shares by 
the Inchcape Employee Trust

Share-based payments, net of 
tax

Shares to be issued

At 1 January 2023

Loss for the year

Total comprehensive expense 
for the year 

Dividends

11

Net purchase of own shares by 
the Inchcape Employee Trust

Share-based payments, net of 
tax

Shares issued

At 31 December 2023

Share  
capital  

Share  
premium  

£m

39

£m

147

Capital 
redemption 
reserve  

£m

142

–

–

–

(1)

–

–

–

–

–

–

–

–

–

–

–

–

–

1

–

–

–

38

147

143

–

–

–

–

–

4

–

–

–

–

–

–

–

–

–

–

–

–

42

147

143

Share-based payments include a net tax charge of £nil (2022: £nil).

Merger 
reserve
£m

Retained 
earnings 
 £m

Total  
£m

636

365

365

(89)

(70)

(4)

10

316

1,164

308

365

365

(89)

(70)

(4)

10

–

520

(112)

(112)

(112)

(112)

(128)

(128)

(19)

(19)

15

–

276

15

–

920

–

–

–

–

–

–

–

316

316

–

–

–

–

–

(4)

312

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

205

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
ACCOUNTING POLICIES

GENERAL INFORMATION
These financial statements are prepared for Inchcape plc 
(the Company) for the year ended 31 December 2023.  
The Company is the ultimate parent entity of the Inchcape 
Group (the Group) and acts as the holding company of the 
Group. The parent company financial statements present 
information about the Company as a separate entity and 
not about the Group. 

BASIS OF PREPARATION
These financial statements were prepared in accordance 
with Financial Reporting Standard 101 Reduced Disclosure 
Framework (FRS 101).

The financial statements are prepared under the historical 
cost convention in accordance with the Companies Act 
2006. As permitted by Section 408 of the Companies Act 
2006, no separate profit and loss account or statement 
of comprehensive income is presented for the Company.

The Company does not have any critical accounting 
judgements. The valuation of the Company’s investments 
is a key source of estimation uncertainty. The Company’s 
net assets were lower than its market capitalisation on 
31 December 2023 and the estimates of the recoverable 
amounts of the individual investments were in excess of 
their carrying values. As a result, no impairment has been 
reflected. Other sources of estimation uncertainty most 
applicable to the Company do not give rise to a significant 
risk of material adjustment to the carrying value of the 
Company’s assets and liabilities.

The Directors of Inchcape plc manage the Group’s risks  
at a group level rather than an individual business unit  
or company level. Further information on these risks and 
uncertainties, in the context of the Group as a whole, are 
included within the Group disclosures on pages 59 to 66.

In preparing these financial statements, the Company 
applies the recognition, measurement, and disclosure 
requirements of international accounting standards in 
conformity with the requirements of the Companies Act 
2006, but makes amendments where necessary in order  
to comply with Companies Act 2006 and has set out below 
where advantage of the FRS 101 disclosure has been taken:

•  Paragraphs 45(b) and 46 to 52 of IFRS 2, ‘Share-based 

payment’ (details of the number and weighted average 
exercise price of share options, and how the fair value  
of goods and services received was determined);

•  IFRS 7, ‘Financial Instruments: Disclosures’;
•  Paragraphs 91 to 99 of IFRS 13, ‘Fair value measurement’ 
(disclosure of valuation techniques and inputs used for 
fair value measurement of assets and liabilities);
•  Paragraph 38 of IAS 1, ‘Presentation of financial 

statements’ comparative information requirements  
in respect of:
 – paragraph 73(e) of IAS 16, ‘Property, plant and 

equipment’;

 – paragraph 118(e) of IAS 38, ‘Intangible assets’ 

(reconciliations between the carrying amount at the 
beginning and end of the period);

•  The following paragraphs of IAS 1, ‘Presentation of 

financial statements’:
 – 10(d) (statement of cash flows),
 – 10(f) (a statement of financial position as at the 

beginning of the preceding period when an entity 
applies an accounting policy retrospectively or 
makes a retrospective restatement of items in its 
financial statements, or when it reclassifies items  
in its financial statements),

206 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 – 16 (statement of compliance with all IFRS),
 – 38A (requirement for minimum of two primary 
statements, including cash flow statements),
 – 38B-D (additional comparative information),
 – 40A-D (requirements for a third statement of 

financial position),

 – 111 (cash flow statement information), and
 – 134–136 (capital management disclosures)

•  IAS 7, ‘Statement of cash flows’;
•  Paragraph 30 and 31 of IAS 8, ‘Accounting policies, 

changes in accounting estimates and errors’ 
(requirement for the disclosure of information when 
an entity has not applied a new IFRS that has been 
issued but is not yet effective);

•  Paragraph 17 of IAS 24, ‘Related party disclosures’ 

(key management compensation); and

•  The requirements in IAS 24, ‘Related party disclosures’ 
to disclose related party transactions entered into 
between two or more members of a group.

GOING CONCERN
Having assessed the principal risks and the other matters 
discussed in connection with the viability statement, the 
Directors have considered it appropriate to adopt the 
going concern basis of accounting in preparing the 
financial statements, as described in the Directors’ Report 
of the consolidated Group Financial Statements.

FOREIGN CURRENCIES
Transactions in foreign currencies are translated into the 
functional currency at the rates of exchange prevailing 
at the dates of the individual transactions. Monetary assets 
and liabilities in foreign currencies are translated into 
sterling at closing rates of exchange and differences are 
taken to the income statement. Non-monetary assets and 
liabilities that are measured in terms of historical cost in a 
foreign currency are translated using the exchange rate 
at the date of the transaction. Non-monetary assets and 
liabilities denominated in foreign currencies that are stated 
at fair value are retranslated to the functional currency 
at foreign exchange rates ruling at the dates the fair value 
was determined. Foreign exchange differences arising on 
translation are recognised in the profit and loss account.

FINANCE COSTS
Finance costs consist of interest payable on the Private 
Placement borrowing. Costs are recognised as an expense, 
calculated using the effective interest rate method, in the 
period in which they are incurred.

INVESTMENTS
Investments in subsidiaries are stated at cost, less provisions 
for impairment.

IMPAIRMENT
The Company’s accounting policies in respect of 
impairment of property, plant and equipment, intangible 
assets and financial assets are consistent with those of the 
Group. The carrying values of investments in subsidiary 
undertakings are reviewed at each reporting date to 
determine whether there is any indication of impairment. 
If any such indication exists, then the asset’s recoverable 
amount is estimated. 

The Company’s impairment policies in relation to financial 
assets are consistent with those of the Group, with 
additional consideration given to amounts owed by Group 
undertakings. Any provision for impairment of receivables is 
based on lifetime expected credit losses. Lifetime expected 
credit losses are calculated by assessing historical credit 
loss experience, adjusted for factors specific to the 
receivable and company.

OTHER INTANGIBLE ASSETS
Intangible assets, when acquired separately from a 
business (including computer software), are carried at cost 
less accumulated amortisation and impairment losses. 
Costs comprise purchase price from third parties as well as 
internally generated development costs where relevant. 
Amortisation is provided on a straight-line basis to allocate 
the cost of the asset over its estimated useful life, which in 
the case of computer software is between five and eight 
years. Software customisation and configuration costs 
relating to software not controlled by the Group are 
expensed over the period such services are received.

PROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment is stated at cost less 
accumulated depreciation and impairment losses. Cost 
comprises the purchase price and directly attributable 
costs of the asset and includes, where relevant, capitalised 
borrowing costs. Depreciation is provided on a straight-line 
basis to allocate the cost of the asset over its estimated 
useful life, which in the case of computer hardware is 
five years. 

DEFERRED TAX
Deferred income tax is accounted for using the liability 
method in respect of temporary differences arising from 
differences between the tax bases of assets and liabilities 
and their carrying amounts in the financial statements.

Deferred tax liabilities are recognised for all taxable 
temporary differences and deferred tax assets are 
recognised to the extent that it is probable that taxable 
profits will be available against which deductible 
temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference is 
due to goodwill arising on a business combination, or to an 
asset or liability, the initial recognition of which does not 
affect either taxable or accounting income.

Deferred tax liabilities are recognised for taxable temporary 
differences arising on investments in subsidiaries, except 
where the Company is able to control the reversal of the 
temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future.

Deferred tax is calculated at the tax rates that are 
expected to apply to the period when the asset is realised 
or the liability is settled using rates enacted or substantively 
enacted at the end of the reporting period. Deferred tax 
is charged or credited in the income statement, except 
when it relates to items credited or charged directly to 
shareholders’ equity, in which case the deferred tax is also 
dealt with in shareholders’ equity.

Deferred tax assets and liabilities are only offset where 
there is a legally enforceable right of offset and there  
is an intention to settle balances net.

SHARE CAPITAL
Ordinary shares are classified as equity.

Where the Company purchases its own equity share 
capital (treasury shares), the consideration paid is 
deducted from shareholders’ funds until the shares are 
cancelled, reissued, or disposed of. Where such shares are 
subsequently sold or reissued, any consideration received 
is included in shareholders’ funds.

DIVIDENDS
Final dividends proposed by the Board of Directors and 
unpaid at the year-end are not recognised in the financial 
statements until they have been approved by the 
shareholders at the Annual General Meeting. Interim 
dividends are recognised when they are paid.

SHARE-BASED PAYMENTS
The Company operates various share-based award 
schemes. The fair value at the date at which the share-
based awards are granted is recognised in the income 
statement (together with a corresponding credit in 
shareholders’ equity) on a straight-line basis over the 
vesting period, based on an estimate of the number of 
shares that will eventually vest. At the end of each reporting 
period, the Company revises its estimates of the number 
of awards that are expected to vest. The impact of any 
revision is recognised in the income statement with a 
corresponding adjustment to equity.

For equity-settled share-based awards, the services 
received from employees are measured by reference to 
the fair value of the awards granted. With the exception of 
the Save As You Earn scheme, the vesting of all share-
based awards under all schemes is solely reliant upon 
non-market conditions, therefore, no expense is recognised 
for awards that do not ultimately vest. Where an employee 
cancels a Save As You Earn award, the charge for that 
award is recognised as an expense immediately, even 
though the award does not vest.

The issue of shares by the Company to employees  
of its subsidiaries represents additional capital 
contributions. When these costs are recharged to  
the subsidiary undertaking, the investment balance  
is reduced accordingly.

FINANCIAL INSTRUMENTS
The Company’s policies on the recognition, measurement, 
and presentation of financial instruments under IFRS 7 
are the same as those set out in the Group’s accounting 
policies on pages 137 to 146.

FINANCIAL GUARANTEES
Where the Company enters into financial guarantee 
contracts to guarantee the indebtedness of other 
companies within its Group, the Company considers these 
to be insurance arrangements and accounts for them  
as such. In this respect, the Company treats the guarantee 
contract as a contingent liability until such time as it 
becomes probable that the Company will be required 
to make a payment under the guarantee.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

207

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS

1  AUDITOR’S REMUNERATION
The Company incurred £0.1m (2022: £0.1m) in relation to UK statutory audit fees for the year ended 31 December 2023.

2  DIRECTORS’ REMUNERATION

Wages and salaries

Social security costs

2023  
£m

3

1

4

2022  
£m

3

1

4

Further information on Executive Directors’ emoluments and interests is given in the Directors’ Report on Remuneration 
which can be found on pages 96 to 116.

3   INVESTMENT IN SUBSIDIARIES

Cost

At 1 January

Additions

Dissolution

At 31 December

Provisions

At 1 January

Dissolution

At 31 December

Net book value

2023  
£m

2,402

239

–

2,641

(55)

–

(55)

2,586

2022 
 £m

1,696

782

(76)

2,402

(131)

76

(55)

2,347

The Directors believe that the carrying value of the individual investments is supported by their underlying net assets.

During 2023, the Company increased its investment in Inchcape International Holdings Limited and St James’s  
Insurance Limited. 

Inchcape Finance (Ireland) Limited, a subsidiary of the Company, was dissolved on 10 January 2022. During 2022, as part  
of the acquisition of the Derco group, the Company increased its investment in Inchcape International Holdings Limited 
and Indigo Chile Holdings SpA.

4  TRADE AND OTHER RECEIVABLES

Amounts due within one year

Amounts owed by Group undertakings

Other debtors

Amounts due after more than one year

Amounts owed by Group undertakings

2023  
£m

79

2

81

140

140

2022 
 £m

4

3

7

210

210

Amounts owed by Group undertakings that are due within one year consist of current account balances that are interest free 
and repayable on demand, as well as intercompany loans that bear interest at rates linked to source currency base rates.

Amounts owed by Group undertakings that are due after more than one year bear interest at rates linked to source 
currency base rates.

5  CASH AND CASH EQUIVALENTS

Cash and cash equivalents

2023  
£m

1

2022 
 £m

4

208 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

6  TRADE AND OTHER PAYABLES 

Amounts due within one year

Amounts owed to Group undertakings

Other creditors

Amounts due after more than one year

Amounts owed to Group undertakings

2023  
£m

14

8

22

2023 
 £m

1,085

1,085

2022 
 £m

47

5

52

2022 
 £m

562

562

Current amounts owed to Group undertakings are interest free and repayable on demand. Non-current amounts are 
repayable between one and five years and bear interest at rates linked to source currency base rates. 

7  BORROWINGS

Amounts due within one year

Private placement

Borrowings

Amounts due after more than one year

Private placement

Borrowings

2023  
£m

2022 
 £m

70

250

320

140

348

488

–

–

–

210

600

810

In December 2016, the Group concluded a Private Placement transaction raising £210m to refinance existing US dollar 
Private Placement borrowings which matured in May 2017. The amounts drawn under these facilities are as follows:

Maturity date

Amount drawn

Fixed rate coupon

May 2024

May 2027

May 2027

May 2029

£70m

2.85%

£30m

3.02%

£70m

3.12%

£40m

3.10%

In July 2022, the Group entered into a facilities agreement with two banks comprising a £350m bridge facility and a £250m 
term loan facility. The bridge facility had an initial term of 12 months commencing from the 29 December 2022, but the 
term was extendable at Inchcape’s option by up to 12 months. The term loan had a term of two years commencing from 
29 December 2022. The term and bridge facilities were fully drawn as at 31 December 2022 and were disclosed as 
non-current borrowings.

In June 2023, the Group successfully issued a £350m public bond, with 6.5% coupon and a five-year maturity. The proceeds 
from the bond were used to re-finance the bridge facility put in place to fund the acquisition of Derco, the initial term for 
which was due to expire at the end of 2023. The £350m public bond is held at amortised cost and had a fair value of £365m 
as at 31 December 2023 based on observable market data.

8  DEFERRED TAX

Net deferred tax asset/(liabilities)

At 1 January 2022

Credited to the income statement

At 1 January 2023

Credited to the income statement

At 31 December 2023

Tax losses
£m

9

1

10

–

10

Deferred tax assets recognised are supported by those future taxable profits of the UK tax group, headed by the Company, 
which are associated with the reversal of taxable temporary differences.

9  GUARANTEES
The Company is party to composite cross guarantees between banks and its subsidiaries. The Company’s exposure under 
these guarantees at 31 December 2023 was £1m (2022: £4m), equal to the carrying value of its cash and cash equivalents 
at the end of the period (see note 5). In addition, the Company has given performance guarantees in the normal course  
of business in respect of the obligations of Group undertakings amounting to £170m (2022: £147m).

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

209

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

10  SHARE CAPITAL 
a.  Allotted, called up and fully paid up

Issued and fully paid ordinary shares (nominal value of 
10.0p each)

2023 
Number

2022  

Number

2023 
£m

2022  
£m

At 1 January
Shares Issued

Cancelled under share buyback 

At 31 December

374,494,030

383,851,938

38,513,102

–

–

(9,357,908)

413,007,132

374,494,030

38

4

–

42

39

(1)

38

b.  Share buyback programme
In 2023, no shares were repurchased under the Company’s share buyback programme. In 2022, 9,357,908 shares were 
purchased on the London Stock Exchange at a cost of £70m and were cancelled, with none held within treasury shares 
at the end of the reporting period. An amount of £1m, equivalent to the nominal value of the cancelled shares, was 
transferred to the capital redemption reserve. Costs of £1m associated with the transfer to the Company of the repurchased 
shares and their subsequent cancellation were charged to the retained earnings reserve.

c.  Substantial shareholdings
Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 4 March 2024 
under the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the 
Corporate Governance Report. 

d.  Share options
At 31 December 2023, options to acquire ordinary shares of 10.0p each in the Company up to the following numbers under 
the schemes below were outstanding as follows: 

Number of ordinary shares of 10.0p each

Exercisable until

The Inchcape SAYE Share Option Scheme – approved

322,449

165,261

501,444

858,368

1 May 2024

1 May 2025

1 May 2026

1 May 2027

Option price  

(£)

3.77

7.31

6.00

6.11

Included within the retained earnings reserve are 1,008,058 ordinary shares (2022: 344,009 ordinary shares) in the Company 
held by the Inchcape Employee Trust, a general discretionary trust whose beneficiaries include current and former 
employees of the Group and their dependants. The book value of these shares at 31 December 2023 was £7m (2022: £3m). 
The market value of these shares at both 31 December 2023 and 4 March 2024 was £7m (31 December 2022 and 22 March 
2023: £3m).

e.  Issue of Derco shares
On 4 January 2023, 38,513,102 ordinary shares of 10p each in the capital of the Company were issued in connection with  
the acquisition of the Derco group. As at 31 December 2022, the acquisition had completed and, as at that date, the 
shares that were issued on 4 January 2023 represented a liability to issue a fixed number of shares in exchange for fixed 
financial assets. As such, they were accounted for as an equity instrument.

f.  Share-based remuneration
During the year, Inchcape plc had two employees, the Group Chief Executive, and the Group Chief Financial Officer.

The terms and conditions of the Company’s share-based payment plans are detailed in the Directors’ Report  
on Remuneration.

The charge arising from share-based transactions during the year was £2m (2022: charge of £1m), all of which  
is equity-settled.

The weighted average exercise price of shares exercised during the period was £7.61 (2022: £nil).

The weighted average remaining contractual life for the share options outstanding at 31 December 2023 is 1.4 years (2022: 
1.3 years) and the weighted average exercise price for options outstanding at the end of the year was £5.17 (2022: £4.79).

210 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

11  DIVIDENDS
The following dividends were paid by the Company:

Interim dividend for the six months ended 30 June 2023 of 9.6p per share 

(30 June 2022: 7.5p per share)

Final dividend for the year ended 31 December 2022 of 21.3p per share 

(31 December 2021: 16.1p per share)

2023 
 £m

40

88

128

2022 
 £m

28

61

89

A final proposed dividend for the year ended 31 December 2023 of 24.3p per share is subject to approval by shareholders 
at the Annual General Meeting and has not been included as a liability as at 31 December 2023.

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

211

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

12  RELATED UNDERTAKINGS
In accordance with Section 409 of the Companies Act 2006 a full list of subsidiaries, associates, and joint ventures as at 
31 December 2023 is shown below:

Subsidiaries

Name and registered address

Argentina

Torre Catalinas Plaza, Av. Eduardo Madero 900 Piso 17, Buenos Aires

Distribuidora Automotriz Argentina S.A.

Inchcape Argentina S.A.

Australia

Level 2, 4 Burbank Place, Baulkham Hills, NSW 2153

AutoNexus Pty Ltd

Bespoke Automotive Australia Pty Ltd

Inchcape Australia Ltd 

Trivett Automotive Retail Pty Ltd

Inchcape European Automotive Pty Ltd

SMLB Pty Ltd

Subaru (Aust) Pty Ltd

TCH Unit Trust

Trivett Automotive Group Pty Ltd

Trivett Bespoke Automotive Pty Ltd

Trivett Classic Garage Pty Ltd

Trivett Classic Holdings Pty Ltd

Trivett Classic Pty Ltd

Trivett Motorcycles Pty Ltd (dissolved June 2023)

Trivett Pty Ltd

Trivett Tyres Pty Ltd

Inchcape Finance Australia Pty Limited

Inchcape Corporate Services Australia Pty Limited

PartsLane Pty Limited

Barbados

International Trading Centre, Warrens, St. Michael, Barbados, BB22026
Inchcape Caribbean Inc

Inchcape (Barbados) Inc

Belgium

Leuvensesteenweg 369, 1932 Sint-Stevens-Woluwe

Autoproducts NV

Car Security NV

Toyota Belgium NV/SA

Boulevard Industriel 198, 1070 Anderlecht

Garage Francorchamps SA

Inchcape Retail Belgium

Bolivia

Avenue Cristobal de Mendoza No. 164 UV:14 Mzno:5 Bldg. Imcruz, Santa Cruz

Imcruz Comercial S.A.

Corporación de Inversiones Imcruz Corp. S.A.

Inversiones Piraí S.R.L.

Imcruz Corredores de Seguros S.R.L.

212 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

(i)

(ii)

(iii)

(iv)

Percentage 
owned

100%

100%

100%

100%

100%

100%

100%

100%

90%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

 
12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Brunei

KM3.6, Jalan Gadong, Bandar Seri Begawan

Champion Motors (Brunei) Sdn Bhd

NBT (Brunei) Sdn Bhd

NBT Services Sdn Bhd

Bulgaria

163 Tsarigradsko Shosse Str, Sofia

Inchcape Brokerage Bulgaria EOOD

TM Auto EOOD

Toyota Balkans EOOD

Cayman Islands

c/o JTC (Cayman) Limited P.O. Box 30745, 94 Solaris Avenue, 2nd Floor, Camana Bay, Grand Cayman,  
KY1-1203

Interamericana Trading Corp.

Chile

Av. La Dehesa 265, Ciudad Santiago comuna Lo Barnechea Región Metropolitana

Universal Motors SpA

Williamson Balfour Motors S.A.

Williamson Balfour S.A.

Inchcape Digital Delivery Centre Santiago SpA

Ruta 5 Norte #19100 Ciudad Santiago comuna Lampa Región Metropolitana

Hino Chile S.A.

Inchcape Camiones y Buses Chile S.A.

Avda. Las Condes 11774, Vitacura, Santiago

Inchcape Latam Internacional S.A.

Inchcape Automotriz Chile S.A.

Indigo Chile Holdings SpA

Av. Vitacura #5410, Vitacura, Santiago

Inchcape Commercial Chile S.A.

Av. Raul Labbe #12981, comuna Lo Barnechea Región Metropolitana

Comercializadora Ditec Automoviles S.A.

Comercial Automoviles Raul Labbe S.A.

Alonso de Córdova 4125, office 403, Vitacura, Santiago

Dercorp CL SpA

Av. Americo Vespucio 1842, Quilicura, Santiago

Promac SpA

Importadora y Distribuidora Alameda SpA

Dercomaq SpA

Comesa S.A.

Inversiones Derco Internacional SpA

Derco Inversiones SpA

Dercolatina SpA

Percentage 
owned

70%

70%

70%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

213

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Chile continued

Sociedad Corredora de Seguros Derco SpA

Derco Chile Repuestos SpA

Dercocenter SpA

Derco SpA

Sociedad Inmobiliaria SCR SpA

Servicios Operacionales Comerciales y Administrativos SpA

Sociedad Comercializadora de Repuestos SpA

Colombia

Calle 99 N° 69c – 41 Bogotá

Inchcape Digital Delivery Centre Colombia S.A.S

Matrase S.A.S

Inchcape Colombia S.A.S

Inmobiliaria Inchcape Colombia S.A.S

BravoAuto S.A.S

Vuelta Grande a 150 metros de la Glorieta de Siberia via Cota-Chia CLIS BG34

Distribuidora Hino de Colombia S.A.S.

Chía, Cundinamarca, Colombia

Derco Colombia S.A.S.

Derco Agencia de Seguros LTDA

Cook Islands

First Floor, BCI House, Avarua, Rarotonga

IB Enterprises Ltd

Costa Rica

La Uruca, de la Pozuelo 200 metros oeste, frente al Hospital Mexico

Arienda Express S.A.

Inchcape Protection Express Sociedad Agencia de Seguros S.A.

Vehiculos de Trabajo S.A.

Vistas de Guanacaste Orquideas S.A.

Djibouti

Route de Venise – Djibouti Free Zone – PO Box 2645

Red Sea Automotive FZCO

Inchcape Djibouti Automotive Sarl

Ecuador

Av. 10 de Agosto N36-226 y Naciones Unidas, Quito, 170507

Autolider Ecuador S.A.S

El Salvador

Boulevard Luis Poma y Calle Llama del Bosque Pte. #1, Urb. Madreselva, Antiguo Cuscatlán, La Libertad

Inchcape El Salvador, S.A. de C.V.

Estonia

Läike tee 38, Peetri küla, Rae vald, Harjumaa 75312

Inchcape Motors Estonia OÜ

214 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Percentage 
owned

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

98%

100%

100%

100%

12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Ethiopia

Bole Sub City, Kebele 03, H.Nr. 2441, Addis Ababa

The Motor & Engineering Company Of Ethiopia (Moenco) S.C.

Finland

Ansatie 6 a C, 01740 Vantaa, Kotipaikka, Helsinki

Inchcape Motors Finland Oy

Inchcape JLR Finland Oy

Greece

48 Ethnikis Antistaseos Street, Halandri 15231

British Providence SA

Eurolease Fleet Services SA

Toyota Hellas SA

Polis Inchcape Athens SA

Guam

443 South Marine Corps Drive, Tamuning, Guam 96913

Atkins Kroll Inc

197 Ypao Road, Tamuning , Guam 96913

Morrico Holdings, Inc

Morrico Equipment LLC

Guatemala

20 Calle 10–91, Zona 10, Guatemala, Guatemala

Inchcape Guatemala S.A.

Honduras

Penthouse Edificio Torre Mayab, Colonia Loas del Mayab, Avenida Republica de Costa Rica, 
Tegucigalpa

Inchcape Honduras S.A.

Hong Kong

11/F, Tower B, Manulife Financial Centre, 223–231 Wai Yip Street, Kwun Tong, Kowloon, HK

British Motors Ltd

Crown Motors Ltd

Future Motors Ltd

Inchcape Finance (HK) Ltd

Inchcape Hong Kong Ltd

Inchcape Mobility Limited

Inchcape Motor Services Ltd

Mega EV Ltd

Nova Motors Ltd

Indonesia

Indomobil Tower, 19th Floor, JI. Mt Haryono no 11, Bidara Cina, Jakarta, Timur

PT JLM Auto Indonesia

Percentage 
 owned

94%

100%

70%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

60%

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

215

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Indonesia continued

Sequis Tower, 7th Floor, JI. Jendral Sudirman Kav. 71, South Jakarta 12190

PT Inchcape Automotive Indonesia

PT Inchcape Indomobil Distribution Indonesia

PT Inchcape Indomobil Energi Baru

Wanaherang, Gunung Putri, Bogor, West Java

PT Inchcape Indomobil Manufacturing Indonesia

Ivory Coast

01 BP 3893, Abidjan O1

Distribution Services Cote d’Ivoire SA

Toyota Services Afrique SA

Kenya

LR 1870/X/126, Ground Floor, Oracle Towers, Waiyaki Way, P.O. Box 2231–00606, Nairobi

Inchcape Kenya Ltd

Latvia

4a Skanstes Street, Riga, LV–1013

Inchcape Insurance Services SIA

Inchcape Motors Latvia SIA

Inchcape JLR Baltics SIA

Lithuania

Laisves av. 137, Vilnius, LT–06118

UAB Autovista

UAB Inchcape Motors

Ozo str. 10A, Vilnius, LT–08200

UAB Krasta Auto

Macau

Avenida do Coronel Mesquita, No 48–48D, Edf. Industrial Man Kei R/C, Macau

Future Motors (Macao) Ltd

Yat Fung Motors Ltd

Netherlands

Gustav Mahlerlaan 1212, 1081 LA Amsterdam, the Netherlands

Inchcape International Group BV

New Zealand

Bell Gully, Level 22, Vero Centre, 48 Shortland Street, Auckland, 1010, New Zealand

Inchcape Motors New Zealand Ltd

Inchcape Automotive Distribution (NZ) Ltd

Inchcape Automotive Retail (NZ) Ltd

Inchcape New Zealand Ltd

North Macedonia

21 8th September Boulevard, 1000 Skopje

Toyota Auto Center DOOEL

216 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Percentage 
owned

100%

70%

70%

70%

100%

100%

 100% 

100%

100%

70%

67%

67%

100%

100%

100%

(i)

100%

100%

100%

100%

100%

100%

12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Panama

Vía General Nicanor A. de Obarrio (Street 50), Plaza Bancomer

lIaother S.A.

Ilachile S.A.

Ciudad de Panamá, Vía Cincuentenario Andrés Mojica, Ave. 6ta B., Lote X 5B, Corregimiento 
de San Francisco, Distrito de Panamá, Provincia de Panamá

Arrendadora Automotriz S.A.

Motores Japoneses S.A.

Sun Motors S.A.

Lopez, Lopez & Associates, 53rd street Marbella, World Trade Center, 5th floor, suite 502, 
Panama City

Isthmus Exchange S.A.

Peru

Av. El Polo Nro. 1117, Santiago de Surco, Lima

Inchcape Motors Peru S.A.

Av. Republica de Panama Nro. 3330, San Isidro, Lima

IMP Distribuidora S.A.

Av. Morro Solar 812, Santiago de Surco, Lima

Autocar del Peru S.A.

Distribuidora Automotriz del Peru S.A.

Inchcape Latam Peru S.A.

Rentas e Inmobiliaria Sur Andina S.A.

Av. Manuel Olguin 325, Santiago de Surco, Lima

Derco Perú S.A.

Dercocenter S.A.C.

Corporación Andina de Negocios S.A.

Philippines

28F Robinsons Cyberscape Gamma, Topaz and Ruby Roads, Ortigas Center, San Antonio, 
Pasig Cit, Second District, NCR, 1605

Inchcape Digital Delivery Center Philippines Inc.

Block 8, Lot 2, 5th Avenue corner 24th Street, Bonifacio Global City, Fort Bonifacio, 
Taguig City 1630

IC Automotive Inc

IC Land Automotive Inc

IC Star Automotive Inc

E. Rogriguez Jr. Avenue corner Carlo J. Caparas, Ugong, Pasig City 1604

ICATS Asian Motors Inc

Percentage 
owned

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

60%

60%

60%

60%

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

217

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Philippines continued

1008 EDSA Greenhills, Second District, City of San Juan, NCR, 1502

ICATS British Motors Inc

ICATS Motorcycles Inc

ICATS Motors Inc

Poland

Al. Prymasa Tysiąclecia 64, 01–424 Warszawa

Inchcape Motors Polska Sp z.o.o

Al. Karkonoska 61, 53–015 Wroclaw

Interim Cars Sp z.o.o

Ul. Lopuzanska 38 B, 02–232 Warszawa

Inchcape JLR Poland Sp. Z.o.o

Puerto Rico

Sabana Gardens Industrial Park Calle B Lotes 6 al 9a, Carolina, PR 00983 and PO Box 29718, San 
Juan, PR 00924–0092
Millenium Sales and Services, Inc.

K.I. Investments Inc.

Inchcape Puerto Rico, Inc

Romania

Pipera Boulevard No 1, Voluntari, Ilfov, 077190

Inchcape Motors Srl

Toyota Romania Srl 

Inchcape Broker de Asigurare Srl

Inchcape Bravoauto Srl

Saipan

San Jose Village, 1 Chalan Monsignor Guerrero, Saipan, 96950, Northern Mariana Islands

Atkins Kroll (Saipan) Inc

Singapore

2 Pandan Crescent, Inchcape Centre, Singapore 128462

Borneo Motors (Singapore) Pte Ltd

Century Motors (Singapore) Pte Ltd

Champion Motors (1975) Pte Ltd

Inchcape Automotive Services Pte Ltd

Inchcape Motors Private Ltd

Inchcape+ Pte Ltd

Spain

C. De Don Ramon de la Cruz, 38, 28001 Madrid

Inchcape Inversiones España S.L. 

Tanzania

AFED Business Park, JK Nyerere Rd, PO.Box 21885, Dar Es Salaam

Inchcape Automotive Limited

Thailand

No. 4332 Rama IV Road, Prakhanong Sub-District, Klongtoey District, Bangkok

Inchcape (Thailand) Company Ltd

No. 2133 New Petchburi Road, Bangkapi Sub-District, Huaykwang District, Bangkok 10310

Inchcape Services (Thailand) Co Ltd

218 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

Percentage 
owned

60%

60%

60%

100%

100%

70%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

 
12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Turks and Caicos Islands

Market Place, Providenciales

Nagoya Marine & General Insurance Ltd

United Kingdom

Inchcape Retail, First Floor, Unit 3140 Park Square, Solihull Parkway, Birmingham B37 7YN

Armstrong Massey (York) Limited

Autobytel Limited

Chapelgate Motors Limited

Ferrari Concessionaires Limited

Gerard Mann Limited

Inchcape Estates Limited

Inchcape Motors International Limited

Inchcape North West Limited

Inchcape Retail Limited

Inchcape Trade Parts Limited

Inchcape Transition Limited

Inchcape UK Corporate Management Limited

Inchcape KMG Limited

Mann Egerton & Co Limited

Nexus Corporation Limited

Notneeded No. 144 Limited

The Cooper Group Limited

Tozer International Holdings Limited

Tozer Kemsley and Millbourn Automotive Limited

22a St James’s Square, London, SW1Y 5LP

Inchcape Digital Limited

Inchcape (Belgium) Limited

Inchcape Corporate Services Limited

Inchcape Finance plc

Inchcape Investments (No.1) Limited (dissolved 2 January 2024)

Inchcape International Holdings Limited

Inchcape JLR Europe Limited

Inchcape Management (Services) Limited

Inchcape Overseas Limited

Inchcape (Singapore) Limited

St Mary Axe Securities Limited

PO Box 33, Dorey Court, Admiral Park, St Peter Port, GUERNSEY GY1 4AT

St James’s Insurance Limited

4th Floor 115 George Street, Edinburgh EH2 4JN

Inchcape Investments and Asset Management Limited

(v)

(vi)

Percentage 
owned

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

70%

100%

100%

100%

100%

100%

100%

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023 

219

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED

12  RELATED UNDERTAKINGS CONTINUED

Name and registered address

Uruguay

Rambla Baltasar Brum 3028, Montevideo

Autolider Uruguay S.A.

United States of America

The Corporation Company, 30600 Telegraph Road Bingham Farms, MI 48025 

Baltic Motors Corporation

Joint ventures

Name and registered address

Australia

Level 6, 15 Talavera Road, Macquarie Park, NSW, 2113

IFSA Pty Ltd

Chile

Av. Americo Vespucio 1842, Quilicura, Santiago

Sociedad Comercial e Inmobiliaria Autoshopping S.A.

Sociedad Comercial Ecovalor S.A.

Av. Las Condes #11000, Oficina 301–A, Vitacura, Santiago

Sociedad de Creditos Automotrices S.A.

Peru

Av. Manuel Olguin 325, Santiago de Surco, Lima

Sociedad de Creditos Automotrices Peru S.A.C.

Unless stated below, all holdings have one type of ordinary share capital:

(i)    Ordinary A and Ordinary B shares
(ii)   Ordinary shares, B Class shares, J Class shares and L Class shares
(iii)  Ordinary shares and E Class shares
(iv)  Ordinary shares, A Class shares, C Class shares, D Class shares and E Class shares
(v)   Ordinary shares, Ordinary A shares and 8% non-cumulative redeemable preference shares
(vi)  Ordinary shares and redeemable cumulative preference shares

Percentage 
owned

100%

100%

Percentage 
owned

50%

50%

50%

50%

50%

Subsidiary audit exemptions
The following UK subsidiary undertakings will take advantage of the audit exemption set out within section 479A of the 
Companies Act 2006 for the year ended 31 December 2023.

Name

Inchcape (Belgium) Limited

Inchcape (Singapore) Limited

Inchcape Corporate Services Limited

Inchcape International Holdings Limited

Inchcape Investments and Asset Management Limited

Inchcape Motors International Limited

Inchcape Overseas Limited

Tozer Kemsley and Millbourn Automotive Limited

Company number

06006735

06257211

01235709

03580629

SC113224

00453390

00783712

00893104

The Company will guarantee the outstanding liabilities of the above UK subsidiary undertakings as at 31 December 2023,  
in accordance with section 479C of the Companies Act 2006.

220 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023

 
 
SHAREHOLDER INFORMATION

REGISTERED OFFICE 
Inchcape plc
22a St James’s Square 
London SW1Y 5LP 
Tel: +44 (0) 20 7546 0022 
Fax: +44 (0) 20 7546 0010 
Registered number: 609782 
Registered in England and Wales

ADVISORS 
Independent Auditor
Deloitte LLP 
Chartered Accountants and 
Statutory Auditor

SHARE REGISTRARS
Computershare Investor Services PLC 
Registrar’s Department, The Pavilions 
Bridgwater Road 
Bristol BS99 7NH 
Tel: +44 (0) 370 707 1076

SOLICITORS
Herbert Smith Freehills 

CORPORATE BROKERS
Jefferies Hoare Govett 
JP Morgan Cazenove

INCHCAPE ISA
Inchcape has established a Corporate Individual  
Savings Account (ISA). This is managed by Equiniti Financial 
Services Limited, Aspect House, Spencer Road, Lancing, 
West Sussex BN99 6DA 
Tel: 0870 300 0430

International callers:
Tel: +44 121 441 7560 
More information is available at www.shareview.com

FINANCIAL CALENDAR 
Annual General Meeting
9 May 2024

Announcement of 2024 Interim Results
30 July 2024

This Report is printed on Essential Silk and Essential Offset 
both of which are derived from sustainable sources.  
The manufacturing paper mill and printer are registered to  
the Environmental Management System ISO 14001 and are  
Forest Stewardship Council (FSC) chain-of-custody certified.  
The inks used are all vegetable oil based.

Design and production 

P

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W

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R

I

N

G

B

E

T

T

E

R

M

O

B

I

L

I

T

Y

/

A

N

N

U

A

L

R

E

P

O

R

T

2

0

2

3

VEHICLE DETAILS

27,000

SPECIFICATION

INTERIOR

EXTERIOR

SAFETY

Annual Report

TECHNOLOGY

2023

Inchcape plc
22a St James’s Square
London SW1Y 5LP

T +44 (0) 20 7546 0022
www.inchcape.com
Registered Number 609782

4 

INCHCAPE ANNUAL REPORT AND ACCOUNTS 2023