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Inchcape

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FY2013 Annual Report · Inchcape
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Annual Report and Accounts 2013

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PREMIUM GROWTH

 
 
 
 
 
 
 
 
TRACK RECORD OF CONSISTENT EPS GROWTH
We are pleased to announce that during 2013 the Group has again delivered strong 
results with a record profit before tax and good earnings growth.

SALES
£6.5bn

2012: £6.1bn  

OPERATING MARGIN*
(before exceptional items)

4.4%

2012: 4.3% 

ADJUSTED EARNINGS
PER SHARE*
(before exceptional items)

43.5p

2012: 39.1p 

ROCE*
22%

2012: 22% 

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*  2012 restated for the adoption of IAS 19 (revised).

OPERATIONAL AND STRATEGIC HIGHLIGHTS

•    Partnership with leading premium and luxury brand partners delivered robust revenue 

and profit growth

•  Operating margin of 4.4%, up 10 bps year on year and back to peak
•  Fourth consecutive year of double-digit earnings growth and over 20% ROCE
•  Strong profit performance from Trivett Automotive group acquired in March 2013
•  Returned £125m cash to shareholders through dividends and share buy backs in 2013

PROFIT BEFORE TAX*
£266.1m

2012: £247.7m

PROFIT BEFORE TAX*
(before exceptional items)

£274.6m

2012: £247.0m

OPERATING PROFIT*
£278.4m

2012: £260.5m

OPERATING PROFIT*
(before exceptional items)

£286.9m

2012: £259.8m

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TOTAL SHAREHOLDER RETURN

INCHCAPE HISTORICAL TSR

+125%

240

220

200

180

160

140

120

100

09

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13

INCHCAPE 1 YEAR TSR

+47%

INCHCAPE IS A GLOBAL PREMIUM 
AUTOMOTIVE GROUP WITH UNRIVALLED 
EXPERTISE, OPERATING AS A STRATEGIC 
PARTNER TO THE WORLD’S LEADING  
CAR BRANDS IN THE GROWING LUXURY  
AND PREMIUM AUTOMOTIVE SECTOR. 

THE GROUP PROVIDES A PROFESSIONAL  
AND WELL FINANCED ROUTE TO MARKET  
FOR VEHICLE AND PARTS MANUFACTURERS 
ACROSS FIVE CONTINENTS. WORKING 
ACROSS THE VALUE CHAIN WITH BRAND 
PARTNERS, INCHCAPE OPERATES  
AS BOTH DISTRIBUTOR AND RETAILER.

IN THIS REPORT
STRATEGIC REPORT

Premium markets
Premium strategy

IFC  Track record of consistent EPS growth
2 
6 
10  Premium operations
14  Premium growth
18  Chairman’s Statement
20 
 Chief Executive’s Statement
25  Key performance indicators
26   Operating Review
35   Finance Review
36   Principal Risks
38   Corporate Responsibility Report

GOVERNANCE

44   Board of Directors
46   Executive Committee
48   Corporate Governance Report
58 

 Directors’ Report on Remuneration

DIRECTORS’ REPORT

74  Directors’ Report

FINANCIAL STATEMENTS

81 

82 

80 

78 
79 

 Consolidated income statement
 Consolidated statement  
of comprehensive income
 Consolidated statement  
of financial position
 Consolidated statement  
of changes in equity
 Consolidated statement  
of cash flows
83  Accounting policies
90  Notes to the financial statements
138  Five year record
139  Report of the auditors – Group
142  Company balance sheet
143  Accounting policies
144  Notes to the financial statements
150  Report of the auditors – Company

PREMIUM GROWTH

SHAREHOLDER INFORMATION

152  Shareholder information
IBC  Company details

SEE ONLINE:
www.inchcape.com/annualreport

INCHCAPE’S STRATEGIC FOCUS ON PREMIUM GROWTH  
DRIVING PREMIUM RETURNS

PREMIUM MARKETS
We operate in the right markets and segments. 

p2

PREMIUM STRATEGY
We differentiate ourselves from our competitors in every market  
through our premium customer-focused strategy.

p6

PREMIUM OPERATIONS
Our matchless automotive experience in markets across the world  
has helped us develop a unique proprietary approach.

p10

PREMIUM GROWTH
The premium growth we consistently deliver has driven  
total shareholder return of 125% over the last four years. 

p14

www.inchcape.com 

1

 
A PREMIUM FIT IN AUSTRALIA
We significantly extended our premium market position in Australia in 2013 with  
the acquisition of Trivett, the country’s largest premium and luxury automotive group.  
A high quality operation that’s an excellent fit for us, Trivett represents many leading  
premium brands, including BMW, Jaguar and Land Rover as well as super luxury  
brands like Rolls-Royce, Bentley, Aston Martin and McLaren. Trivett greatly strengthens  
our presence in one of the Southern Hemisphere’s leading marketplaces.

2 

Inchcape plc Annual Report and Accounts 2013

WWW.TRIVETT.COM.AU

PREMIUM MARKETS

We operate in the right markets and segments. Not only do 73% of our  
profits come from the world’s fastest growing economies in the Asia Pacific  
and Emerging Markets – we also focus on the premium and luxury automotive  
segments, driving 90% of our profits from deep and long-standing relationships  
with six world-leading automotive manufacturer groups.

www.inchcape.com 

3

 
PREMIUM MARKETS
We derive 90% of our profits from our close relationships with leading premium  
and luxury automotive manufacturer groups in 26 markets across the world.

FINANCIAL HIGHLIGHTS

BRAND PARTNERS 

MARKET CHANNELS

REGIONS

AUSTRALASIA
Inchcape is the distributor for  
Subaru in Australia and New  
Zealand and operates a multi  
brand retail strategy in Australia in  
the premium and luxury segments.

EUROPE
Inchcape operates distribution  
and retail across four western 
European markets – Belgium,  
Greece, Finland and Luxembourg.

SALES
£1,365.9m

2012: £1,168.7m

TRADING PROFIT
£78.9m

2012: £67.2m

SALES
£629.5m

2012: £616.6m

TRADING PROFIT
£19.5m

2012: £16.8m

NORTH ASIA
Inchcape operates a multi brand  
VIR model in Hong Kong, Macau, 
Guam and Saipan.

SALES
£566.1m

2012: £518.7m

TRADING PROFIT
£59.2m

2012: £52.8m

SOUTH ASIA
Inchcape operates a multi brand  
VIR model in Singapore and Brunei.

SALES
£369.3m

2012: £385.1m

TRADING PROFIT
£29.7m

2012: £35.1m

UNITED KINGDOM
Inchcape operates a scale retail 
business with premium brand  
partners in key regions together  
with a fleet leasing business.

RUSSIA AND  
EMERGING MARKETS
Inchcape operates a VIR model in  
the Baltics, Africa and South America, 
distribution and retail in the Balkans,  
and retail in Russia, China and Poland.

SALES
£2,224.3m

2012: £2,133.8m

TRADING PROFIT
£63.3m

2012: £65.2m

SALES
£1,369.8m

2012: £1,262.5m

TRADING PROFIT
£55.2m

2012: £43.0m

KEY

Distribution

Retail

+

Vertically integrated retail (VIR)

4 

Inchcape plc Annual Report and Accounts 2013

 See page 29

 See page 30

+

 See page 31

+

 See page 32

 See page 33

+

 See page 34

PREMIUM ROUTE TO MARKET
79% of trading profit derived from high margin distribution/VIR operations  
and 21% from selective investment in high quality retail markets.

DISTRIBUTION AND VIR
As a distributor, Inchcape is appointed by the 
manufacturer to be exclusively responsible for logistics, 
marketing, retail network management and sales 
programmes for a particular region. In Vertically 
Integrated Retail (VIR) markets, Inchcape operates  
as both the exclusive distributor and exclusive retailer.

RETAIL ONLY
In our four retail only markets, Inchcape provides  
high quality brand representation through large  
scale retail facilities on a regional basis.

+

TRADING PROFIT*
79%

TRADING PROFIT
21%

APAC AND  
EMERGING 
MARKETS

TRADING 
PROFIT
73%

UK AND 
EUROPE

TRADING 
PROFIT
27%

Hong Kong (67), Guam (91), Macau (86), Saipan 
(>100), Brunei (79), Singapore (68), Romania (54), 
Bulgaria (74), Macedonia (97), Albania (>100), Estonia 
(75), Lithuania (80), Latvia (85), Australia (14), New 
Zealand (48), Ethiopia (>100), Chile (29), Peru (42)**

Russia 
China 
Poland

TRADING PROFIT
70%

Belgium 
Luxembourg 
Greece 
Finland
United Kingdom (IFS)

TRADING PROFIT
9%

TRADING PROFIT
3%

United Kingdom

TRADING PROFIT
18%

• 79% of our trading profit is derived from our  
high margin/capital light Distribution and  
VIR operations in 23 of our 26 markets 

• 90% of Distribution/VIR profit from high  
growth and high margin Asia Pacific  
and Emerging Markets regions

• Defensive profit streams from scale  

aftersales businesses

• Robust growth prospects in all categories 

• 21% of trading profit is derived from selective 
investment in high quality large retail markets

• UK, China and Russia are amongst the largest 

premium/luxury automotive markets in the world

• Operational best practice processes transferred 

across the Group

• Six premium retail sites in China

• Strong footprint with world class facilities in Russia 

positioned to leverage structural growth

• Established UK business acts as an important  

source of expertise and strengthens Inchcape’s 
brand partner relationships

*     Where we act as Distributor, we typically operate 10-20% of the retail network. Trading Profit for these retail operations of 7% is included in Distribution  

and VIR in the table above. 

** (x) Global ranking of the country in new vehicle volumes – IHS Automotive.

www.inchcape.com 

5

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
PREMIUM STRATEGY

We differentiate ourselves from our competitors in every market through  

our premium customer-focused strategy, based on superior service driven  

by our unique Inchcape Advantage programme. This enables us  

to maintain strong margins and deliver consistent premium returns,  

as evidenced by our return on capital employed of 22% and our  

four year total shareholder returns of 125%.

PREMIUM CUSTOMER SERVICE IN SINGAPORE
Inchcape’s new luxury LEXUS BOUTIQUE in Singapore sets a new benchmark in customer  
service, excellence and design. Borneo Motors, Inchcape’s subsidiary in Singapore, is the  
sole distributor of Lexus in Singapore, and owns and operates all retail centres in the market. 

The new LEXUS BOUTIQUE has been designed to showcase the Lexus brand’s exhilarating 
automotive luxury, through its current and new product line up and ‘Omotenashi’ – the Lexus  
way of bespoke hospitality. The Lexus premium service lounge provides white glove service  
and maximum privacy with dedicated delivery suites for personalised hand-over of  
vehicles to customers after servicing.

WWW.LEXUS.COM.SG

6 

Inchcape plc Annual Report and Accounts 2013

PREMIUM STRATEGY

We differentiate ourselves from our competitors in every market through  
our premium customer-focused strategy, based on superior service driven  
by our unique Inchcape Advantage programme. This enables us  
to maintain strong margins and deliver consistent premium returns,  
as evidenced by our return on capital employed of 22% and our  
four year total shareholder returns of 125%.

www.inchcape.com 

7

 
PREMIUM STRATEGY
Premium growth strategy supported by strong operational discipline on our Top Five 
Priorities with a balanced focus on commercial and cash initiatives delivers premium 
growth for our brand partners and our shareholders.

OUR CORE PURPOSE:
To create an incredible customer experience  
for the best car brands in the world

CUSTOMER 1ST STRATEGY
Our Customer 1st Strategy  
is to Strengthen the business 
through delivering a superior 
customer value proposition, 
and Expand through selective 
investment in high margin, 
high growth areas.

COMMERCIAL INITIATIVES
to grow revenues ahead  
of competitors. 

STRENGTHEN
Superior customer  
value proposition  
through Inchcape 
Advantage.

strategy

EXPAND
Selective investment  
in high growth/high  
margin areas.

GROWING  
MARKET SHARE
Strong revenue and 
market share growth 
from new vehicle sales 
driven by differentiated 
Customer 1st strategy. 

GROWING  
AFTERSALES
Outperforming 
competitors through 
effective customer 
contact and retention 
programmes during  
both the warranty and  
post-warranty period.

CASH INITIATIVES
to grow profit  
and operating  
cash faster  
than revenues.

IMPROVING MARGIN
Tight cost discipline firmly 
in place and continuous 
focus on the pricing 
power of our brands.

CONTROLLING  
WORKING CAPITAL
Robust daily discipline on 
working capital and 
inventory management.

SELECTIVE CAPITAL  
EXPENDITURE
Disciplined capital 
investment initiatives to 
increase capacity in 
strategic markets.

8 

Inchcape plc Annual Report and Accounts 2013

OUR VISION:
Our Customer 1st journey will create incredible growth for  
our people, our brand partners and our shareholders

HOW WE MEASURE THE SUCCESS OF OUR  
CUSTOMER 1ST STRATEGY
We conduct over 16,000 customer satisfaction  
interviews every month to measure the effectiveness of  
our Customer 1st strategy across the Group and track  
our progress through Net Promoter Score (NPS). 

NPS is a proven customer loyalty metric used to measure  
the strength of the Company’s customer relationships. 

HOW WE DRIVE OUR GROWTH STRATEGY
Delivering differentiated customer service is the overarching 
strategic goal for the Group. Inchcape Advantage, our  
unique programme to deliver a consistently superior customer 
experience, underpinned by customer insights, proprietary  
retail operating processes, and cutting edge retail metrics,  
is enabling us to grow our market share and aftersales. 

 See page 12 for more information on our operational processes 

GROWING MARKET SHARE 
TOP 3 POSITION IN 12 MARKETS

ORGANIC INVESTMENT TO DRIVE FUTURE GROWTH
We follow a disciplined approach to capital allocation  
with selective capital expenditure in high quality facilities  
to support the growth of our premium brand partners.

 See pages 25-34 for more information in our KPIs and Operating Review 

CONTINUOUS NPS IMPROVEMENT (SALES AND AFTERSALES)

120

100

80

60

40

20

0

2010

2013

INCHCAPE ADVANTAGE DRIVING REVENUE  
AHEAD OF COMPETITORS 

Purchase

CUSTOMER DATA

Ownership

Customer traffic

Customer enquiries

Sales leads

Service bookings

Test drives

Service lead times

Capture rate

Identify focus 
areas &  
recognise 
progress

SUPERIOR CUSTOMER VALUE

STAYING AHEAD OF THE COMPETITION WITH PREMIUM FACILITIES

New facilities in 2013

Facility upgrades in 2013

• BMW Chile – Santiago

• VW UK – Chester

• BMW Peru – Lima

• VW UK – Swindon

• Porsche China – Nanchang

• VW UK – Wirral

• Mercedes China – Jiujiang

• BMW/MINI UK – Sunderland

• Land Rover Russia – Moscow

• BMW UK – Norwich

• Jaguar Russia – Moscow

• Toyota Singapore –  

• Volvo Russia – Moscow

• Rolls-Royce Russia –  

St. Petersburg

Leng Kee Road

• Lexus Singapore –  

Leng Kee Road

www.inchcape.com 

9

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
OPERATIONAL EXCELLENCE SETS NEW RECORD IN HONG KONG
Our operational strength has now seen Crown Motors, our subsidiary in Hong Kong, win the  
Toyota Triple Crown Award for the 22nd consecutive year. This fantastic accolade is based on 
market-share figures placing Toyota as the number 1 brand in Hong Kong and Crown Motors  
as leader in passenger cars, commercial vehicles and the market overall.

WWW.CROWN-MOTORS.COM

10 

Inchcape plc Annual Report and Accounts 2013

PREMIUM OPERATIONS

Our matchless automotive experience in markets across the  
world has helped us develop a unique approach to operational  
management based on 12 proprietary processes. This  
approach has helped us to systematise the quality of our  
on-the-ground delivery, giving our brand partners a sustainable  
competitive advantage in markets across the world.

www.inchcape.com 

11

 
PREMIUM OPERATIONS
Leading the automotive industry with robust operational processes 
giving Inchcape a competitive advantage in every market.

OUR ROLE IN THE VALUE CHAIN
Operating across each stage of the value chain, we provide a well-financed and professional route to market for our brand partners.

PRODUCT SPECIFICATION
We apply our local expertise 
and unrivalled market 
understanding to specify 
models and volumes for 
each market

IMPORT & LOGISTICS
We handle the distribution 
process from factory gate  
to retail centre 

APPOINT & MANAGE  
THE DEALER NETWORK
We appoint, manage, train 
and support franchised 
dealer networks

WHOLESALE OF 
VEHICLES/PARTS  
TO DEALER NETWORK
We support the 
infrastructure of our 
franchised dealer networks

VERTICALLY INTEGRATED 
RETAIL (VIR)

+

VIR (Vertically Integrated Retail): we act as both the exclusive distributor and the 
exclusive retailer. Being both the Distributor and Retailer gives us a higher margin.

DISTRIBUTION

RETAIL

Distribution: a single exclusive agreement for each brand in each particular market, 
under which we manage the entire value chain past the factory gate, from importing 
vehicles and parts to sales and marketing.

OUR 12 ROBUST OPERATIONAL PROCESSES DRIVE SUPERIOR PERFORMANCE
Our proprietary approach to management ensures  
operational excellence in every market.

MARKET INTELLIGENCE  
& FORECASTING
Our understanding and knowledge of the 
markets where we operate has improved 
over the years based on powerful retail 
indicators and leading technology which 
enables us to make accurate sales forecasts 
and to spot trends even before they emerge 
– providing strong competitive advantage in 
good economic times and bad.

SUPPLY & WORKING  
CAPITAL MANAGEMENT
We accurately synchronise supply with  
demand thanks to the exceptional integration  
of our management processes, our market 
measures and our forecasting. Not only does  
this approach enable us to control costs, it  
also ensures we can satisfy our customers  
more easily than the competition.

MARKETING & INNOVATION
Our in-depth knowledge of our markets and our 
OEM partners enables us to bring unparalleled 
insight and understanding to positioning and 
promoting brands and models. Our StarPlus 
model processes provide marketing excellence 
in our 26 markets. This not only drives growth in 
revenues and market share, it also further 
strengthens the equity and image of our brands.

 See case study on page 23

 See Operating Review

 See case study on page 23

DEALER NETWORK DEVELOPMENT
In our distribution markets, our route to 
market is largely managed by third party 
dealers and our network development 
teams provide expertise in network 
expansion, retail standards, operational 
training and IT support which enables  
us to deliver world class representation  
for our brands.

WORLD CLASS RETAIL STANDARDS
We continually invest in the world’s most 
advanced retail technologies, in infrastructure 
and in our people to ensure that all customers  
in every market have an outstanding experience 
every time they interact with us.

CUSTOMER SERVICE
Our unique Inchcape Advantage programme, 
which underpins our commitment to delivering 
consistently superior customer service in every 
outlet, continues to drive sustainable aftersales 
retention and market share growth everywhere 
we operate.

 See Chief Executive’s Statement

 See case study on page 23

 See Chief Executive’s Statement

12 

Inchcape plc Annual Report and Accounts 2013

NATIONAL 
MARKETING &  
PRICE POSITIONING
Our deep market 
insight enables us to 
build strong pricing 
power into our brands 
and grow market share

CUSTOMER 
ENGAGEMENT
Our Customer 1st 
strategy, enabled  
by Inchcape 
Advantage, ensures 
we gain unique 
customer insight  
so we consistently 
deliver superior 
customer service  
in every market

VEHICLE SALES
We provide high 
quality brand 
representation 
through state of the 
art retail centres and 
outstanding levels  
of customer service 

VEHICLE FINANCE 
& INSURANCE
Our F&I specialists 
help customers find 
the most efficient 
way to finance  
their vehicles; and 
provide customers 
the opportunity  
to purchase  
ancillary products

AFTERSALES
Our trained 
technicians and 
hi-tech facilities  
give us a unique 
competitive 
advantage

Retail: In our four retail-only markets – UK, Russia, China and Poland, Inchcape provides high quality 
brand representation through large scale retail facilities on a regional basis. Our competitive 
advantage is achieved through exceptional customer service standards delivered globally through 
our unique Inchcape Advantage programme.

PERFORMANCE MANAGEMENT
A key element of Inchcape’s way of working  
is the careful balance between strong  
central governance and local management, 
who are empowered to make decisions based 
on their market understanding. This means 
Inchcape can respond rapidly and effectively  
at every level to changing market conditions.

CAPEX & INVESTMENT
The strength of the Group’s balance sheet  
and our brand relationships give us access  
to investment opportunities. We follow a  
highly disciplined and selective approach  
to investment that targets high growth and  
high margin markets.

GLOBAL IT INFRASTRUCTURE
Proprietary Distribution, VIR and Retail 
information technology enhances our 
productivity across the Group. Our global 
iPower programme is designed to reduce 
complexity and to provide our businesses 
with better management information on  
a timely basis.

 See Executive Committee on page 46

 See Operating Review

 See Chief Executive’s Statement

RISK MANAGEMENT
Within our operationally decentralised 
organisation, the Group’s risk appetite is  
dictated by the Board while day-to-day risk 
oversight is the responsibility of the Group iPOM 
(Inchcape Peace of Mind) committee. Oversight 
of risk management, however, remains in the 
hands of the most senior management in our 
local markets.

INVESTING IN PEOPLE
The key to outperforming our competition in 
every market is to ensure that we have winning 
people in winning teams. That’s why Inchcape is 
focused, both centrally and locally, on ensuring 
that we have in place the right people, the right 
learning opportunities, the right reward systems 
and the right culture.

REWARDING PERFORMANCE
Our people thrive in a culture which 
recognises individual contributions to  
our collective performance. This means that 
recognition and acclaim are as important  
as compensation in maintaining an 
engaged workforce made up of committed, 
energetic and enthusiastic people.

 See Corporate Governance Report 

 See Corporate Responsibility Report

 See Directors’ Report on Remuneration

www.inchcape.com 

13

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
PREMIUM GROWTH

Consistent growth in the premium and luxury segments has delivered premium returns  

for our shareholders. Our consistent performance is based on five competitive advantages  

that remain relevant for the future. First, our focus on those premium and luxury brands that  

continue to outperform the market. An aftersales strategy building sustainable margin that  

continues to gather momentum as customer numbers increase from a growing Car Parc.  

Our unique Customer 1st strategy, which underpins our pricing power. A unique set of  

operational processes that differentiate us in every market. And our ability to leverage  

attractive consolidation opportunities in high growth/high margin markets.

PREPARING FOR GROWTH IN SOUTH AMERICA
Benefiting from strong growth in the premium and luxury segment in South America,  
in 2013 we opened two new flagship facilities for BMW. One in Lima, Peru and one  
in Santiago, Chile. Both facilities improve the quality of the brand experience and  
increase our aftersales capacity to take advantage of the growth in the Car Parc.

 See page 23 for Chile case study

 WWW.BMW.COM.PE       WWW.BMW.CL

14 

Inchcape plc Annual Report and Accounts 2013

PREMIUM GROWTH

Consistent growth in the premium and luxury segments has delivered premium returns  
for our shareholders. Our consistent performance is based on five competitive advantages  
that remain relevant for the future. First, our focus on those premium and luxury brands that  
continue to outperform the market. An aftersales strategy building sustainable margin that  
continues to gather momentum as customer numbers increase from a growing Car Parc.  
Our unique Customer 1st strategy, which underpins our pricing power. A unique set of  
operational processes that differentiate us in every market. And our ability to leverage  
attractive consolidation opportunities in high growth/high margin markets.

www.inchcape.com 

15

 
PREMIUM GROWTH
Consistent growth has delivered premium returns for our shareholders  
and our brand partners.

OUR FIVE KEY DRIVERS OF PREMIUM GROWTH
Inchcape’s sustainable drivers of sustainable growth leverage a unique business model.

OUR FOCUS ON 
PREMIUM AND  
LUXURY BRANDS
We derive 90% of  
our profits from  
close relationships  
with six premium  
brand partner  
groups who  
continue  
to outperform  
the market.

OUR HIGH MARGIN 
AFTERSALES 
BUSINESS TO GAIN 
MOMENTUM 
The strong growth in 
the New car market  
is fueling growth in  
the high margin 
aftersales market.

OUR UNIQUE 
CUSTOMER 1ST 
STRATEGY 
Our focus on 
delivering superior 
customer service 
strengthens the 
pricing power  
of our brands. 

OUR 12 INDUSTRY 
LEADING 
OPERATIONAL 
PROCESSES 
We have the 
experience and 
management depth 
to apply world class 
operational processes 
which the local 
competition  
cannot match.

ACCESS TO 
ATTRACTIVE 
CONSOLIDATION 
OPPORTUNITIES 
Our balance sheet 
strength and strong 
brand partner 
relationships give  
us the opportunity  
to invest selectively  
in high margin and 
high growth markets.

OUR BUSINESS MODEL
Inchcape is a premium automotive group with a distinctive and attractive business model.

RIGHT GROWTH STRATEGY
Customer 1st strategy to capture 
growth in existing and new markets

RIGHT MARKETS
Global footprint uniquely 
positions Inchcape for 
future growth – 73% of 
profits from Asia Pacific  
& Emerging Markets

RIGHT BRANDS
Creating value with the 
world’s leading brands  
– 90% of profits from  
six leading premium 
manufacturer groups 

                        S ervi c

trib

utio

is
D

e          

                                 P

arts

n

R

e

t

a

i
l

strategy

N
e
w

v
e

h

i

c

l

e

s

a

l

e

s

                   Used vehicle   s a l e s

VIR

                 Financ

e
c
n
a
r
u
s
n
d I
n
e a

RIGHT CATEGORIES
Five distinct revenue 
streams offering  
growth (New vehicle 
sales, Finance and 
Insurance)/defensive 
(Used vehicles, Service, 
Parts) mix

RIGHT FINANCIALS
Attractive growth 
prospects, strong cash 
generation and robust 
balance sheet 

RIGHT PROCESSES
12 operational processes  
drive performance

16 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
STRONG GROWTH FORECAST  
IN THE GLOBAL CAR MARKET

PREMIUM RETURNS FOR  
OUR SHAREHOLDERS

GLOBAL TIV*
21%

Growth

GLOBAL PARC**
21%

Growth

INCHCAPE HISTORICAL TSR

+125%

240

m
0
0
1

m
7
m 9
4
m 9
0
9

m
6
8

m
3
8

m
5
6
1
,
1

m
7
1
1
,
1

m
5
7
0
,
1

m
4
3
0
,
1

m
6
9
9

m
2
6
9

220

200

180

160

140

120

100

09

10

11

12

13

INCHCAPE 1 YEAR TSR

+47%

13

14

15

16

17

18

13

14

15

16

17

18

*  Source: IHS Automotive

** Source: LMC Automotive

BROAD BASED GROWTH MOVING FORWARD
Inchcape operates within an exciting 
growth industry. The forecast total global 
growth between 2013 and 2018 for both 
New vehicles (TIV) and the installed base 
(Car Parc) is set to be greater than 20%. 

Our weighting to Asia Pacific and 
Emerging Markets means that our country 
portfolio is structurally attractive, as wealth 
per capita increases vehicle ownership is 
set to rise. Furthermore, the growth in New 

vehicles leads to opportunities across  
our value drivers and we are well 
positioned to generate returns for our 
shareholders from Finance & Insurance, 
Used vehicles, Service and Parts sales.

% Inchcape
Revenue
 2013

% Inchcape 
Trading  

profit 2013

% Inchcape 
Trading profit 
margin 2013

GDP growth  
CAGR 2013-18  
(Source: IMF)

TIV growth  
CAGR 2013-18* 
(Source: IHS 
Automotive)

1-5 year 
Car Parc growth  
CAGR 2013-18* 
(Source: LMC 
Automotive)

56%
44%

73%
27%

6.1%
2.9%

+3.6%
+2.0%

+4.7%
+1.4%

5.0%
1.5%

Inchcape 
markets

21
5

Asia Pacific & Emerging Markets
UK & Europe

*  Portfolio weighted based on 2013 trading profit.

www.inchcape.com 

17

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
CHAIRMAN’S STATEMENT
The Group delivered record results in 2013

KEN HANNA,
CHAIRMAN

18 

Inchcape plc Annual Report and Accounts 2013

2013 has been another strong year for 
Inchcape, marking a record profit and  
a return to peak operating margin 
performance. The strength of our premium 
operations, our focus on Asia Pacific and 
Emerging Markets, our dedication to our 
Customer 1st strategy and the passion of 
our colleagues have enabled Inchcape  
to achieve these record results.

We acquired Trivett, Australia’s leading 
luxury and premium automotive group,  
on 1 March 2013 for an expected final 
consideration of £76m. The acquisition  
was an important step in the development 
of our operations in Australasia, positioning 
us with greater scale with premium and 
luxury brands represented in high quality 
retail centres in Sydney and Melbourne.

On 2 August 2013 we announced a share 
buy back programme of £100m within  
12 months, of which £50m was completed 
by 31 December 2013. The Board of 
Inchcape recognised the opportunity to 
return cash to our shareholders and thus 
ensure capital discipline, recognising the 
priority to invest organically and retaining 
the capacity for M&A opportunities.

Inchcape is well positioned to benefit  
from the exciting growth prospects and 
attractive consolidation opportunities  
in the global automotive market given  
our competitive advantage in customer 
service and our strong relationships  
with the world’s leading brands in the 
premium and luxury segments.

I am very pleased to report that our  
share price performance and progressive 
dividend policy have combined to deliver 
an excellent total shareholder return (TSR) 
in 2013 of 47%.

PERFORMANCE
Group sales increased by 7.2% to  
£6.5bn for the full year to 31 December 
2013. The Group benefited from the Trivett 
acquisition and like for like sales growth 
was achieved in most of the geographic 
segments. The Group also achieved profit 
growth across the majority of its markets in 
2013. The performance of our Emerging 
Markets was especially pleasing. In Chile 
and Peru, where we are the distributor  
for BMW, the luxury car market grew  
by 28% and 22% respectively. 2013 has 
seen broad based growth across our  
five value drivers as the recovery in  
New vehicle volumes since 2010, in  
a number of our markets, has led to 
growth in Service and Parts sales.

recovery in 2014 of the New vehicle market 
in Singapore as well as the expected 
recovery of the Greek market in 2014 are 
important developments for the Group.

Our geographic footprint positions us  
for structural growth in Asia Pacific and 
Emerging Markets, and our leading 
premium partners give us confidence  
in our ability to take market share and 
maintain pricing power. 

Furthermore, our operational discipline 
supports the sustainability of returns and 
when coupled with the intrinsically cash 
generative nature of our business model, 
we are confident in our ability to create 
long term value for our shareholders.

KEN HANNA,
CHAIRMAN

Profit before tax and exceptional items  
of £274.6m was 11.2% higher than 2012. 
On a statutory basis, profit before tax  
was £266.1m, 7.4% above 2012. Adjusted 
earnings per share (EPS) rose by 11.3%  
to 43.5p, driving a four year compound 
annual growth rate of 12.6%. 

on 2012 (14.5p). Subject to approval  
at the Company’s Annual General 
Meeting (AGM) on 16 May 2014, the final 
dividend will be paid on 24 June 2014  
to shareholders of the Company on  
the register of members at the close  
of business on 30 May 2014.

Cash generated from operations  
during the year was £227.0m which 
represents an 81.5% conversion of  
statutory operating profit.

CAPITAL EXPENDITURE
The Group continued to be selective  
on capital expenditure in 2013, ensuring 
that cash was allocated to the right 
growth prospects that meet our high 
return requirements. 

In 2013, we completed new flagship  
BMW facilities in Chile and Peru. These 
class-leading sites in Santiago and  
Lima will enable Inchcape to take full 
advantage of the significant growth  
of recent years in BMW volumes in both 
markets and critically we are well placed 
to serve the aftersales requirements of  
the fast growing Car Parcs. In China we 
opened a Porsche site in Nanchang and 
a Mercedes-Benz site in Jiujiang. In Russia 
we opened new facilities for Rolls-Royce in 
St. Petersburg and for Jaguar, Land Rover 
and Volvo in Moscow.

BOARD
Following nine years’ service, Will Samuel, 
the Deputy Chairman and Senior 
Non-Executive Director, retired from  
the Board on 16 May 2013. We are  
very grateful for the valuable insights  
and dedication delivered by Will to the  
Group. Following this change Simon 
Borrows became Senior Independent 
Director. John Langston joined the Board  
on 1 August 2013, and was appointed 
Chairman of the Audit Committee on  
1 September 2013. 

DIVIDEND
The Board is pleased to recommend 
payment of a final dividend for the year 
ended 31 December 2013 of 11.7p, 
+11.4% on 2012 (10.5p). This gives a total 
dividend for 2013 of 17.4p, representing  
a payout ratio of 40% and a 20% increase  

APPROACH TO GOVERNANCE AND 
CORPORATE RESPONSIBILITY (CR)
We view governance as a continually 
evolving set of principles and the  
Annual Report gives the Board an 
opportunity to communicate to our 
stakeholders how we have incorporated 
these principles in order to underpin  
the delivery of the Group’s strategy.  
The Corporate Governance Report on 
pages 48 to 56 aims to set out clearly  
how we have structured the Board,  
how we have reviewed and evaluated 
ourselves and our processes, and  
what changes we have made to  
ensure the Board and its committees 
remain effective. In 2013 the CR Board 
Committee, responsible for the strategic 
direction of the Group’s Corporate 
Responsibility programme, continued  
to develop a global approach to making 
responsible economic, environmental  
and social behaviour fundamental to  
the way we work.

PEOPLE
On behalf of the Board, I wish to express 
my sincere thanks to all our colleagues 
across the Group for their outstanding 
commitment and support in 2013.

OUTLOOK
We are well positioned moving forward.  
We operate with the world’s leading 
premium brands across 26 markets, in 
which we have long-standing market 
share strength and where we deploy  
our bespoke operational processes  
to deliver excellence throughout the  
value chain and thus enabling us to 
outcompete local operators. 

The Group has a track record of delivering 
consistent profit growth despite challenging 
trading conditions in some of our key 
regions, namely South Asia and Europe.  
The commencement of the anticipated 

www.inchcape.com 

19

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
CHIEF EXECUTIVE’S STATEMENT
Premium growth delivering premium returns for our shareholders

Inchcape is a leading global  
premium automotive group, operating  
in 26 countries worldwide both as a 
Distributor and as a scale Retailer.

I am delighted to report another year  
of strong performance for the Group.  
We achieved robust growth across each  
of the categories in which we operate, 
continuing a long term trend of strong 
performance, not just in the context of  
the global economic challenges but  
also in comparison with our competitors 
across the world.

In the last four years, we have delivered 
consistent profit growth and attractive 
returns for our shareholders, with an 
earnings per share (EPS) compound 
annual growth rate of 12.6%, total 
shareholder return (TSR) of 125%  
and a return on capital employed  
(ROCE) of 22%.

Our unique approach is based on a 
global geographic footprint focused  
on high margin, high growth markets,  
a diversified set of revenue streams with  
an emphasis on growing sustainable  
high margin aftersales activities, and  
a competitive advantage based on 
operational excellence and delivering 
outstanding customer service.

At the heart of our business lies our close, 
long term partnerships with six premium 
and luxury automotive manufacturer 
groups, from which we derive c. 90% of  
our gross profit: BMW/MINI/Rolls-Royce, 
Jaguar/Land Rover, Mercedes-Benz, 
Subaru, Toyota/Lexus and Volkswagen/
Audi/Porsche. 

These premium and luxury brands are 
growing ahead of the global automotive 
market as a whole, due to their appeal  
to the burgeoning middle classes in the 
emerging markets. Their R&D strength 
allows them to invest ahead of their 
competition in fuel-efficient automotive 
technology that appeals to customers in 
the more developed markets. Importantly, 
the pricing power of these brands helps  
us to secure and grow our margins, which 
enables us to achieve such strong returns.

ANDRÉ LACROIX,
GROUP CHIEF EXECUTIVE

20 

Inchcape plc Annual Report and Accounts 2013

We believe that our market leading  
sales and aftersales performance  
in premium and luxury segments, 
supported by our premium Customer  
1st strategy and premium operations,  
while seizing attractive consolidation 
opportunities, is the key to delivering 
sustainable growth for our shareholders.

PREMIUM MARKETS
Three quarters of our profits are derived 
from the fast growing markets of Asia 
Pacific and the Emerging Markets. 

Indeed, we are highly selective about  
the markets where we choose to operate 
and for us the world’s most attractive 
markets are not necessarily the largest.  
The stand-alone New car markets in, for 
example, Hong Kong, Singapore, Guam, 
Macau, Peru and Ethiopia are small in a 
global context but this is a great strength 
for Inchcape as we have established 
competitive positions with high returns.

Our Distribution and VIR operations are 
focused in those small to medium sized 
markets, where our scale position, superior 
operating processes, marketing and sales 
expertise and the quality of our people 
provide a significant local advantage  
to our brand partners in terms of brand 
stewardship, advertising and promotional 
capability, aftersales expertise, network 
management and customer experience. 
During 2013, our Distribution and VIR 
operations generated 79% of our  
Group trading profits and 90% of the  
profits from our Distribution and VIR 
activities come from Australasia, North 
Asia, South Asia, Eastern Europe, Africa 
and South America. 

Our long lasting relationships with our 
brand partners combined with the 
superior quality of our operations have 
given us a scale advantage in these 
markets. In 12 of our markets, we achieved 
a top three market share position for our 
brand partners in 2013. Not only does this 
deliver significant opportunities for New 
car sales, it also provides strong and 

sustainable revenue streams across all  
our categories, particularly in our high 
margin Aftersales servicing and Parts 
business. Our scale advantage in the 
Distribution/VIR markets is driving superior 
returns for our shareholders. 

In the world’s larger car markets, like the  
UK, Russia and China, our six core brand 
partners run their own distribution and 
marketing companies. Here, we have 
selectively invested in large-scale premium 
retail facilities and provide our OEM 
partners with the highest quality brand 
representation and deliver exceptional 
standards in customer care.

PREMIUM STRATEGY
Inchcape has a twin-track strengthen  
and expand Customer 1st growth strategy. 

Our key focus is on strengthening  
our business through organic growth, 
maximising the return on our existing  
assets through a differentiated customer 
experience to increase market share in 
both vehicle sales and aftersales.

In fact, no matter where we operate,  
it is our unique Customer 1st strategy  
that prevails, providing a premium 
customer experience for the world’s  
best car brands. This is what drives  
our competitive advantage: creating  
high levels of customer satisfaction, that 
we measure consistently through our 
Inchcape Advantage programme, and 
leveraging this to sustain and protect our 
margins. Quite simply, we set standards  
in markets across the world which the 
local competition cannot match.

A key strategic component of our strong 
business model is the diversity of our  
five income streams, which we classify  
into ‘growth’ and ‘defensive’ categories.  
Our main growth category is New vehicle 
sales, which historically has been at the 
core of Inchcape’s business and, when 
combined with our Vehicle Finance and 
Insurance products, represents around  
40% of Group gross profit. 

Our ‘defensive’ categories of Used vehicle 
sales, Aftersales servicing and Parts now 
collectively account for 60% of our gross 
profit. This is excellent progress for the 
Group; not only is the trend towards 
substantial growth in the global Car  
Parc driving true sustainability for these 
business streams – the Car Parc is over  
10 times the size of the New car market – 
but margins in this category are higher too.

Our premium strategy is supported  
by our strong operational discipline,  
a balanced focus between cash and 
commercial priorities that we summarise 
under our Top Five Priorities: maintaining 
tight control over margins, working capital 
and capital expenditure, while growing 
the business through increased market 
share and aftersales.

Through the strong brand partner 
relationships our Customer 1st strategy 
creates, we gain access to expansion 
opportunities in high margin, high growth 
areas of the world which we can pursue 
thanks to the strength of our balance 
sheet, as evidenced in 2013 when we 
completed the acquisition of the Trivett 
Automotive group, Australia’s largest 
premium automotive retailer.

This premium growth strategy, in  
premium markets, with premium  
brands, is enabling us to deliver a 
premium financial performance.

PREMIUM OPERATIONS
Our operational approach is to  
appoint strong and experienced local 
management teams and support them 
with industry best practice, market-leading 
technology and central governance. 
Quite simply, this means we bring to local 
markets a level of operational resource 
and global expertise that enables us to 
outperform the competition. 

www.inchcape.com 

21

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
CHIEF EXECUTIVE’S STATEMENT CONTINUED

To maximise this advantage, we have 
developed a proprietary approach to 
management that ensures operational 
excellence in every market. This is made 
up of 12 unique operational processes:

• Market intelligence and forecasting: 
Our understanding and knowledge  
of the markets where we operate has 
improved over the years based on 
powerful retail indicators and leading 
technology, which enable us to make 
accurate sales forecasts and to spot 
trends even before they emerge – 
providing strong competitive advantage 
in good economic times and bad.

• Supply and working capital 

management: We accurately 
synchronise supply with demand  
thanks to the exceptional integration  
of our management processes, our 
market measures and our forecasting. 
Not only does this approach enable us 
to control costs, it also ensures we can 
satisfy our customers more easily than 
the competition.

• Customer service: Our unique  

Inchcape Advantage programme, 
which underpins our commitment  
to delivering consistently superior 
customer service in every outlet, 
continues to drive sustainable  
aftersales retention and market  
share growth everywhere we operate.

• Performance management: A key 

element of Inchcape’s way of working  
is the careful balance between  
strong central governance and local 
management, who are empowered  
to make decisions based on their  
market understanding. This means 
Inchcape can respond rapidly and 
effectively at every level to changing 
market conditions.

• Capex and investment: The strength  
of the Group’s balance sheet and  
our brand relationships give us access  
to investment opportunities. We follow  
a highly disciplined and selective 
approach to investment that targets  
high growth and high margin markets.

• Marketing and innovation: Our  

• Global IT infrastructure: Proprietary 

in-depth knowledge of our markets and 
our OEM partners enables us to bring 
unparalleled insight and understanding 
to positioning and promoting brands  
and models. Our StarPlus model 
processes provide marketing excellence 
in our 26 markets. This not only drives 
growth in revenues and market share,  
it also further strengthens the equity  
and image of our brands.

• Dealer network development: In  

our distribution markets, our route to 
market is largely managed by third  
party dealers and our network 
development teams provide expertise  
in network expansion, retail standards, 
operational training and IT support 
which enables us to deliver world class 
representation for our brands.

• World class retail standards:  

We continually invest in the world’s  
most advanced retail technologies,  
in infrastructure and in our people to 
ensure that all customers in every market 
have an outstanding experience every 
time they interact with us.

Distribution, VIR and Retail information 
technology enhances our productivity 
across the Group. Our global iPower 
programme is designed to reduce 
complexity and to provide our 
businesses with better management 
information on a timely basis.

• Risk management: Within our 

operationally decentralised organisation, 
the Group’s risk appetite is dictated by 
the Board while day-to-day risk oversight 
is the responsibility of the Group iPOM 
(Inchcape Peace of Mind) Committee. 
Oversight of risk management, however, 
remains in the hands of the most senior 
management in our local markets. 

• Investing in people: The key to 

outperforming our competition in  
every market is to ensure that we have 
winning people in winning teams. That’s 
why Inchcape is focused, both centrally 
and locally, on ensuring that we have in 
place the right people, the right learning 
opportunities, the right reward systems 
and the right culture.

• Rewarding performance: Our  
people thrive in a culture which 
recognises individual contributions  
to our collective performance. This 
means that recognition and acclaim  
are as important as compensation  
in maintaining an engaged workforce 
made up of committed, energetic  
and enthusiastic people.

The application of these strong 
operational processes differentiates us 
both within the markets where we operate 
and in the eyes of the manufacturers we 
work with; our brand partners benefit from 
our consistent market share and customer 
service performance which strengthen  
our brand relationships giving us access 
to new business opportunities.

To see how a number of these key 
processes work in practice, delivering 
value to Inchcape, our brand partners,  
our customers and our shareholders,  
see the case study on page 23 about  
our work for BMW in Chile.

PREMIUM GROWTH 
PREMIUM RETURNS
Our consistent growth in the premium  
and luxury segment has delivered 
premium returns for our shareholders.  
We believe that our performance track 
record is based on five competitive 
advantages: our focus on premium and 
luxury brands that continue to outperform 
the market; a rising Car Parc that feeds  
our high margin Aftersales business; our 
differentiated Customer 1st strategy which 
underpins strong pricing power; a unique 
set of 12 operational disciplines creating 
local competitive advantage; and an 
ability to leverage attractive consolidation 
opportunities in high growth/high margin 
markets. All these growth drivers remain 
relevant into the future.

22 

Inchcape plc Annual Report and Accounts 2013

CASE STUDY: INCHCAPE BMW CHILE 
A PREMIUM APPROACH TO OPERATIONAL EXCELLENCE

Inchcape commenced its distribution 
operations for BMW in Chile, a country 
with tremendous opportunities, in 1994.

Chile has a population of 17.4 million, 
making it one of the largest in which 
Inchcape operates. There are six million 
inhabitants in the capital, Santiago, a  
truly global city that accounts for a third 
of the country’s entire population. In 
addition, Chile has delivered a four year 
real compound annual GDP growth rate 
of 5.3% between 2009 and 2012. 

Today, BMW stands at the head of Chile’s 
luxury automotive segment, with 37% 
market share in 2013 – up from 27% just 
four years ago. 

Below, we highlight just three areas in which 
our unique approach to operational 
excellence, developed over many years 
and involving a number of bespoke 
processes, is driving our success in Chile 
and indeed all of our Distribution markets. 

MARKET INTELLIGENCE  
AND FORECASTING
A key aspect of our approach is in-depth 
market planning and analysis, based 
around a tried and tested, best-practice 
strategic and operational methodology 
that works successfully wherever we 
apply it across the world. Our detailed 
segmentation analysis enables us to 
accurately determine the annual volume 
forecast and, in turn, the understanding 
this brings allows us to select the 
appropriate model mix. 

We continue to track and understand 
sales volumes throughout the year, with 
updated monthly forecasts based on  
our daily traffic analysis and other 
leading indicators; this is an area where 
we are particularly advanced, enabling 
us to anticipate and plan for changes 
that will inevitably take place during a 
year’s trading. 

WORLD CLASS RETAIL STANDARDS
Our focus on providing customers with 
the highest levels of service is enabling 
growth for our premium and luxury 
brands in markets across the world. In  
our new flagship retail and service centre 
for BMW in Santiago, we have taken the 
customer experience to new heights. In 
terms of the facility itself, the landmark 
building is a dramatic premium 
statement of sustainability, and the 
architecture provides a perfect showcase 
for our brand partner’s vehicles. To this, 
our people bring a dedicated knowledge 
of the brand and a passion for delivering 
highly individual customer care. 

We have consolidated five facilities into 
one, doubling our overall Aftersales 
capacity and enhancing the overall 
ambience and product display 
capabilities. We have designed a 
number of ‘customer journeys’ through 
the centre depending on customer type, 
reflecting the very real differences that 
exist in aspiration and expectation 
between, for example, BMW M-Sport  
and Motorrad customers. Having the 

scope to segment by vehicle type, we 
ensure that all customers receive the  
very best and most relevant experience.

MARKETING AND INNOVATION
Underpinned by Inchcape’s Group-wide 
‘StarPlus’ marketing model, which  
draws upon our deep understanding  
of the brands we represent around the 
world and the local markets where we 
represent them, our team created a 
campaign to leverage the completion  
of the new Santiago site to position BMW 
in the most effective and appropriate 
manner for the Chilean market. 

From our concept “Experience the  
future” (“Bienvenidos al Futuro”), we 
delivered a highly impactful campaign 
that emphasises BMW’s outstanding 
brand quality, product range, technology 
and design, complemented by our own 
comprehensive customer service offering. 

In reflecting BMW’s brand characteristics, 
a focus on retail innovation was of 
fundamental importance – and our team 
sought to develop true innovation in 
customer service: a three year warranty 
and free maintenance package was 
developed alongside ‘ServiceConnect’, 
with benefits including online booking 
and tracking and a remote fault 
diagnosis and response tool. 

www.inchcape.com 

23

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
Our premium growth strategy combined 
with our strong cash and cost discipline  
is the right one for Inchcape and for our 
shareholders and I am confident we can 
look forward to a long term performance 
that continues our record of generating 
sustainable premium growth and 
premium returns.

ANDRÉ LACROIX,
GROUP CHIEF EXECUTIVE

CHIEF EXECUTIVE’S STATEMENT CONTINUED

Over the next five years, annual New  
car sales are set to grow globally by  
21%. Even more important for the 
sustainability of our earnings, the  
global Car Parc is forecast to increase 
substantially, by 21% over the same period, 
to 1,165 billion vehicles. Consequently we 
see significant growth opportunities 
ahead in all those categories where we 
operate – New and Used premium car 
sales, Finance and Insurance products, 
Aftersales servicing and Spare parts. 

The geographic spread of our markets 
gives us a well-balanced approach to 
growth. Our 21 Asia Pacific and Emerging 
Markets businesses delivered 56% of our 
revenue and 73% of our trading profit in 
2013, thanks to the 6.1% average trading 
profit margin they deliver. Our operations  
in the UK and Europe, meanwhile, 
delivered 44% of our revenue and 27% 
of our trading profit.

With both New vehicle sales and the Car 
Parc set to deliver substantial growth over 
the next five years, these markets provide 
the balance and stability needed to give 
us a solid, sustainable platform for 
continued growth across the Group. 

In summary, Inchcape’s dedicated focus 
on premium growth is delivering premium 
returns for our shareholders: 

We have a scale presence in the right 
premium markets, where we expect robust, 
broad based growth across all categories.

We have a highly attractive portfolio of 
premium and luxury brands, with which we 
have deep and long-standing relationships.

We have a premium strategy driven  
by a strong focus on superior customer 
service, enabling us to enjoy strong  
pricing power in our markets and market 
share growth in premium and luxury 
Vehicle sales and in Aftersales.

We have the right operational discipline, 
with a strong track record of delivering 
leading market share.

We deliver premium returns with a 
balanced mix of growth and defensive 
drivers and a highly disciplined approach 
to cost and cash management.

And we have a strong balance sheet, 
which together with our outstanding 
manufacturer partnerships clearly  
positions us strongly to take advantage  
of the exciting premium consolidation 
opportunities in Asia Pacific and the 
Emerging Markets, as evidenced by  
our recent acquisition of the Trivett 
Automotive group.

Trivett’s fit with Inchcape is excellent:  
the business has 22 retail centres in  
and around Sydney, Australia’s largest 
metropolitan area for premium brands, 
and two in Melbourne. This scale enables 
Trivett to make a substantial contribution  
to Inchcape Australasia – itself a 
considerable business with 21 owned  
and managed retail centres and 101 
independently owned franchised Subaru 
centres throughout Australasia. Just as 
important, however, is Trivett’s portfolio  
of premium brands, including BMW, 
Jaguar, Land Rover, Volvo and Honda,  
as well as super luxury brands Rolls-Royce, 
Bentley, Aston Martin and McLaren. 

In Trivett’s first year as part of Inchcape,  
the business has already proved itself as a 
powerful source of value for our Australian 
operation, with a trading profit of £9.9m,  
a trading margin of 3.3% and a ROCE of 
17.3% in 2013. The prospects are promising 
as Trivett integrates completely into our 
global organisation, enabling us to 
leverage significant commercial synergies.

24 

Inchcape plc Annual Report and Accounts 2013

KEY PERFORMANCE INDICATORS (KPIS)
Inchcape’s premium growth delivering premium returns

THESE KPIS ARE  
HOW WE MEASURE OUR 
BUSINESS PERFORMANCE
The Inchcape plc Board  
of Directors and the Group 
Executive Committee monitor 
the Group’s progress against  
its strategic objectives and 
the financial performance  
of the Group’s operations on  
a regular basis. Performance is 
assessed against the strategy, 
budgets and forecasts. We 
also measure the quality of 
revenues through the mix of 
revenue streams, and the flow 
through of value from sales 
revenue to trading profit.

SALES
£6.5bn

2012: £6.1bn 

TRADING PROFIT 
£305.8m

2012: £280.1m

TRADING MARGIN 
4.7%

2012: 4.6%

8

7

6

5

4

3

2

1

0

n
b
9
.
5
£

n
b
8
.
5
£

n
b
6
.
5
£

n
b
5
.
6
£

n
b
1
.
6
£

TRADING PROFIT CONTRIBUTION

Australasia 

Europe 

North Asia 

South Asia 

UK 

25.8%

6.4%

19.4%

9.7%

20.7%

09

10

11

12

13

Russia and Emerging Markets  18.0%

DEFINITION
Consideration receivable from  
the sale of goods and services.  
It is stated net of rebates and  
any discounts, and excludes  
sales related taxes.

ACHIEVEMENTS IN 2013
Group sales were up 7.2% on  
last year driven by strong top  
line performance in Australia, the  
UK and the Emerging Markets. 

DEFINITION
Operating profit excluding the 
impact of exceptional items 
and unallocated central costs.

ACHIEVEMENTS IN 2013
A continued focus on cost control 
and accretive margin growth 
has meant that trading profit 
has grown by 9.2% year on year. 

5

4

3

2

1

0

%
6
.
4

%
7
.
4

%
5
.
4

%
2
.
4

%
5
.
3

09

10

11

12

13

DEFINITION
Calculated by dividing trading 
profit by sales.

ACHIEVEMENTS IN 2013
The Group’s trading margin grew 
to 4.7% (+0.1ppt). 

PROFIT BEFORE TAX AND 
EXCEPTIONAL ITEMS*  
£274.6m

2012: £247.0m

WORKING 
CAPITAL  
£45.8m

2012: £25.9m

CASH GENERATED 
FROM OPERATIONS   
£227.0m

2012: £249.2m

300

250

200

150

100

50

0

m
6
.
4
7
2
£

m
0
.
7
4
2
£

m
7
.
7
2
2
£

m
0
.
4
1
2
£

m
1
.
5
5
1
£

09

10

11

12

13

80

70

60

50

40

30

20

10

0

m
7
.
6
7
£

m
4
.
8
1
£

m
2
.
2
1
£

m
8
.
5
4
£

m
9
.
5
2
£

09

10

11

12

13

350

300

250

200

150

100

50

0

m
7
.
6
3
3
£

m
3
.
4
7
2
£

m
7
.
4
4
2
£

m
2
.
9
4
2
£

m
0
.
7
2
2
£

09

10

11

12

13

DEFINITION
Represents the profit made  
after operating and interest 
expense excluding the impact  
of exceptional items and before  
tax is charged.

ACHIEVEMENTS IN 2013
Profit before tax and exceptional 
items increased by 11.2%, to a 
record £274.6m. 

DEFINITION
Inventory, receivables, payables, 
and supplier related credit.

ACHIEVEMENTS IN 2013
Working capital was tightly 
managed ending at £45.8m.

DEFINITION
Operating profit adjusted for 
depreciation, amortisation  
and other non-cash items  
plus the change in working  
capital, provisions and  
pension contributions.

ACHIEVEMENTS IN 2013
The Group has generated an 
operating cash flow of £227.0m.

*  2012 restated for the adoption of IAS 19 (revised).

LIKE FOR LIKE SALES

+3.0%

DEFINITION
Excludes the impact of acquisitions 
from the date of acquisition until 
the 13th month of ownership and 
businesses that are sold or closed. 
It further removes the impact of 
retail centres that are relocated 
from the date of opening until 
the 13th month of trading in the 
new location. These numbers are 
presented in constant currency.

ACHIEVEMENTS IN 2013
Like for like sales increased  
by 3.0%.

www.inchcape.com 

25

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
OPERATING REVIEW
Sustained top line growth and operating margin expansion

JOHN MCCONNELL,
GROUP FINANCE DIRECTOR

26 

Inchcape plc Annual Report and Accounts 2013

Our results are stated at actual rates of exchange. However,  
to enhance comparability we also present year on year 
changes in sales and trading profit in constant currency, 
thereby isolating the impact of exchange. Unless otherwise 
stated, changes in sales and trading profit in the operating 
review are at constant currency. The 2014 outlook commentary 
is also referenced at constant currency.

The Group has delivered record results as we continued to benefit 
from our broad geographic spread and our partnership with the 
leading OEMs in the premium and luxury segments. The Group 
has delivered robust top line growth and double digit profit growth. 

Group sales at £6.5bn were up 7.7% on last year driven by strong 
revenue performance in the UK, Emerging Markets and North Asia, 
and by the acquisition of the Trivett Automotive group in Australia. 
The Group delivered revenue growth in all segments except 
Europe and South Asia. 

Continued focus on margin expansion with disciplined cost 
control enabled the Group to achieve an increase of 10.3% in 
trading profit to £305.8m. Following a strong performance in 2012, 
overheads before exceptional items as a percentage of sales 
were reduced by 30 bps.

Working capital was tightly managed throughout the year and 
resulted in a year end position of £45.8m, higher than in 2012  
due to the growth in revenue. 

SALES

£6.5bn

TRADING PROFIT

£305.8m

WORKING CAPITAL

£45.8m

NET CAPITAL EXPENDITURE

£84.9m

We have continued to make strategic investments throughout  
the year, developing greenfield sites in China, Chile, Peru and 
Russia and upgrading existing facilities in Singapore and the  
UK. Net capital expenditure for the year was £84.9m. 

Net cash at the end of the year was £123.0m, with the reduction 
vs. 2012 driven by the share buy back programme announced  
in August 2013 and the acquisition of the Trivett Automotive group. 
During 2013 we completed the first £50m of our £100m share  
buy back scheme at an average price of 613.7p and we plan  
to complete the final £50m in the first half of 2014.

PERFORMANCE INDICATORS – RESULTS

We acquired Trivett Automotive group, Australia’s leading  
luxury and premium automotive group, on 1 March 2013 for  
an expected total consideration of £76m. In the first 10 months,  
our Trivett business performed in line with expectations with 
£298.8m in revenue, £9.9m in trading profit, a return on sales 
(ROS) of 3.3% and a return on capital employed (ROCE) of 17.3%. 
The integration of the business was completed to plan and we 
are confident about the prospects for sustained profitable growth.

Sales
Trading profit
Trading margin %
Like for like sales
Like for like sales growth %
Profit before tax before exceptional items
Working capital
Cash generated from operations
Net cash

Australasia
Europe
North Asia
South Asia
United Kingdom
Russia & Emerging Markets
Trading profit
Central costs
Operating profit

*  2012 restated for the adoption of IAS 19 (revised).

Year ended
31.12.2013
£m

Year ended 
31.12.2012*
£m

6,524.9 
305.8 
4.7
5,911.6 
2.6
274.6 
45.8 
227.0 
123.0 

2013
Trading  
profit 
£m

78.9 
19.5 
59.2 
29.7 
63.3 
55.2 
305.8 

2013
Exceptional 
items  
£m

2013
Operating 
profit  
£m

(5.7)
– 
– 
– 
(1.1)
(1.0)
(7.8)
(0.7)
(8.5)

73.2
19.5 
59.2 
29.7 
62.2 
54.2 
298.0 
(19.6)
278.4 

6,085.4 
280.1 
4.6
5,762.0 
4.6
247.0 
25.9 
249.2
276.2 

2012
Trading  
profit 
£m

67.2 
16.8 
52.8 
35.1 
65.2 
43.0 
280.1 

% change  
in constant 
currency

7.7
10.3
0.1ppt
3.0

12.5

% change

7.2
9.2
0.1ppt
2.6
(2.0)ppt
11.2
76.8
(8.9)
(55.5)

2012*
Exceptional 
items  
£m

2012*
Operating 
profit  
£m

(2.2)
(4.7)
(0.1)
– 
(2.9)
(8.1)
(18.0)
18.7 
0.7 

65.0 
12.1 
52.7 
35.1 
62.3 
34.9 
262.1 
(1.6)
260.5 

www.inchcape.com 

27

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
BUSINESS ANALYSIS

Sales
Distribution
Retail
Like for like sales
Distribution
Retail
Trading profit
Distribution
Retail

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

% change  
in constant 
currency

% change

2,540.0 
3,984.9 

2,511.5 
3,573.9 

2,453.6 
3,458.0 

2,451.1 
3,310.9 

219.4 
86.4 

194.0 
86.1 

1.1
11.5

0.1
4.4

13.1
0.3

1.5
12.0

0.5
4.9

14.1
1.6 

DISTRIBUTION BUSINESS
Our Distribution business grew year on year by 1.5% to £2.5bn  
in terms of sales and 14.1% to £219.4m in trading profit. All  
regions other than South Asia delivered margin expansion.

Sales in our Australasian segment declined by 4.3% to £674.8m 
but trading profit grew by 14.0% to £55.0m. The 130 bps in trading 
margin expansion was driven by a favourable product mix, an 
improvement of the exchange rate between the Australian dollar 
and Japanese Yen and a strong aftersales performance.

In South Asia, year on year sales decreased by 5.1% and trading 
profit by 16.4%, driven by the decline of the New car market and 
the competitive pressure on vehicle margin due to the high 
Certificate of Entitlement (COE) prices. 

In North Asia, sales grew by 7.5% and trading profit by 10.5% to 
record levels of £566.1m and £59.2m respectively. This was driven 
by very strong performance in our Hong Kong business where we 
retained the Toyota Triple Crown award for the 22nd year in a row.

Russia and Emerging Markets continued to grow in 2013 with 
sales up by 15.3% and trading profit up by 59.7%, driven by a  
year of strong profitable growth in Ethiopia and South America. 
Included in the results is a property profit of £6.2m on the disposal 
of a property in South America which, if excluded, would have 
seen an underlying profit improvement of 38.7%.

Our European segment returned to growth at a reported level, 
but delivered a slight decline in sales at constant currency of 
1.5%. Our successful new product launches and our continuing 
cost controls allowed us to grow our trading profit by 8.7%, giving 
us a trading margin increase of 40 bps.

RETAIL BUSINESS
Sales from our Retail operations increased by 12.0% to £4.0bn, 
driven by the acquisition of the Trivett business in Australia  
and by an 8.7% like for like performance in the UK. Trading  
profit increased by 1.6%. 

The UK New car market reached a five year high; and whilst  
our UK Retail business grew headline sales by 4.1%, our like for  
like sales growth of 8.7% (after the disposal of the Ford sites in 
February 2013) was robust. Our gross margin decreased year  
on year, as a result of the price pressure on new vehicles and  
the consequent impact on used vehicle prices. Our UK Retail 
business retained an industry leading trading margin of 2.5%.

With the addition of Trivett, we increased sales in Australasia  
by 74.9% and trading profit by 59.8%. Our trading margin was 
slightly down on last year due to the opening of a new site and a 
significant recall for one of our brand partners. Our Trivett business 
delivered a strong performance with a trading margin of 3.3%.

The European segment experienced a decline in sales, but  
at a slower rate than 2012. Sales declined by 4.0% compared  
to a decline of 6.0% in 2012.

The Russia and Emerging Markets segment continued to grow  
at a similar rate to last year with sales up by 5.5% to £981.1m. 
Trading profit was down 38.2% year on year as improved 
profitability in China and Poland was more than offset by  
margin pressure in Russia as industry over-supply drove 
unprecedented pricing competition. 

REGIONAL ANALYSIS
The Group reports its regional analysis in line with IFRS 8 
‘Operating Segments’. This standard requires operating  
segments to be identified on the basis of internal reports  
about components of the Group that are regularly reviewed  
by the chief operating decision maker in order to assess their 
performance and to allocate resources to the segments. These 
operating segments are then aggregated into reporting 
segments to combine those with similar characteristics.

Distribution

Retail 

Australasia
Europe
North Asia
South Asia
United Kingdom
Russia and Emerging Markets

Australasia
Europe
United Kingdom
Russia and Emerging Markets

Included within the Russia and Emerging Markets segment  
are Russia, China, South America, Africa, the Balkans, the Baltics, 
and Poland on the basis that these markets have started to  
grow but have yet to reach a mature stage of development  
and accordingly are in, or are expected to return to, the growth 
phase of the development cycle.

28 

Inchcape plc Annual Report and Accounts 2013

OPERATING REVIEW CONTINUED 
 
 
 
 
 
 
 
 
AUSTRALASIA
Successful integration of Trivett drives record sales and trading profit

The Subaru launch of the new Forester was very successful 
throughout 2013, driven by improvements in design, engine 
performance and vehicle interior.

During the year, our brand partners in Retail delivered a successful 
programme of model launches, including the BMW X5, MINI 
Paceman, Jaguar F-Type, Volvo V40 and Range Rover Vogue  
that have contributed strongly to growth of the segment.

At the end of 2013, we owned 45 retail centres and managed  
a network of 101 independently owned Subaru centres 
throughout Australasia.

Supporting these operations, our logistics business AutoNexus is 
responsible for managing vehicle and parts inventory, distribution 
and vehicle preparation on behalf of Subaru Australia, our retail 
business, as well as other independent dealers.

OUR OPERATING PERFORMANCE
In 2013, we delivered strong top line growth and margin 
expansion as our Distribution business delivered strong 
performance due to the launch of the new Forester and more 
favourable exchange rates and our Trivett business delivered 
£9.9m in trading profit in line with expectations. 

Total revenue of £1,365.9m for the year was up by 24.1%.  
Like for like revenue was down by 2.8% compared to 2012  
due to the benefit in our 2012 revenue base of the one-off  
supply replenishment after the 2011 earthquake in Japan.

OUTLOOK FOR 2014
In 2014, we expect the industry to benefit from the structural 
growth drivers of population growth, premiumisation and 
replacement cycle acceleration. Our Distribution business  
will continue to leverage its strong pricing power based on  
the premium positioning of Subaru and based on a better 
exchange rate between the Australian dollar and Japanese  
Yen. We will continue to focus on the growth of our Trivett  
business in 2014 and there are a number of exciting product 
launches planned across our portfolio of brands. 

We expect to deliver a robust performance in 2014.

GEORGE ASHFORD,
CHIEF EXECUTIVE OFFICER, INCHCAPE AUSTRALASIA

KEY FINANCIAL HIGHLIGHTS

Sales
Distribution
Retail
Like for like sales
Distribution
Retail
Trading profit
Distribution
Retail
Trading margin %
Distribution
Retail

CONTRIBUTION  
TO GROUP SALES
20.9%

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

1,365.9 
674.8 
691.1 
1,026.8 
674.8 
352.0 
78.9
55.0 
23.9 
5.8
8.2
3.5

1,168.7 
747.8 
420.9 
1,122.5 
747.8 
374.7 
67.2 
51.3 
15.9 
5.7
6.9
3.8

CONTRIBUTION  
TO GROUP PROFIT
25.8%

% change

16.9
(9.8)
64.2
(8.5)
(9.8)
(6.0)
17.4
7.2
50.3
0.1ppt
1.3ppt
(0.3)ppt

% change 
in constant 
currency

24.1
(4.3)
74.9
(2.8)
(4.3)
0.1
24.8
14.0
59.8
–
1.3ppt
(0.3)ppt

SALES
£1,365.9m +16.9%
(2012: £1,168.7m)*

TRADING PROFIT
£78.9m +17.4%
(2012: £67.2m)*

*   at actual exchange rates.

THE MARKET
The Australian economy continued to grow in 2013 with total 
industry volume up 2.2% and the car market in New Zealand 
grew strongly, up 12.6% on 2012.

BUSINESS MODEL & STRATEGY
We are the distributor for Subaru in both Australia and New 
Zealand. In addition, we have multi-franchise retail operations 
based in Sydney, Melbourne and Brisbane. 

Our Inchcape Australia operation holds franchises for Subaru, 
Volkswagen, Mitsubishi, Isuzu and Kia. Moreover, on 1 March 2013 
we acquired the Trivett Automotive group, the leading premium 
automotive group in Australia, significantly expanding our  
Retail footprint and expanding our portfolio with a number  
of the world’s leading premium brands, including BMW, Jaguar, 
Land Rover, Volvo, Honda and Harley Davidson and the  
highly aspirational, super-luxury brands Rolls-Royce, Bentley,  
Aston Martin and McLaren.

www.inchcape.com 

29

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
EUROPE
Gaining market share and returning to profitable growth

KEY FINANCIAL HIGHLIGHTS

Sales
Distribution
Retail
Like for like sales
Distribution
Retail
Trading profit
Distribution
Retail
Trading margin %
Distribution
Retail

CONTRIBUTION  
TO GROUP SALES
9.6%

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

% change 
in constant 
currency

% change

629.5 
499.8 
129.7 
615.6 
499.8 
115.8 
19.5 
19.5 
– 
3.1
3.9
–

616.6 
486.9 
129.7 
601.9 
486.9 
115.0 
16.8 
17.3 
(0.5)
2.7
3.6
(0.4)

2.1
2.6
–
2.3
2.6
0.7
16.1
12.7
–
0.4ppt
0.3ppt
0.4ppt

(2.0)
(1.5)
(4.0)
(1.9)
(1.5)
(3.4)
11.7
8.7
–
0.4ppt
0.4ppt
0.4ppt

CONTRIBUTION  
TO GROUP PROFIT
6.4%

SALES
£629.5m +2.1%
(2012: £616.6m)*

TRADING PROFIT
£19.5m +16.1%
(2012: £16.8m)*

*   at actual exchange rates.

THE MARKET
The Belgian private car market remained stable in 2013  
following the 14.9% decline in 2012 driven by the end of the 
government’s CO2 incentive scheme.

The Greek market also stabilised with private vehicles in  
marginal growth following the 40.2% decline in total industry 
volume in 2012.

BUSINESS MODEL & STRATEGY
In Belgium and Luxembourg we distribute Toyota and Lexus  
and own 11 retail centres with a network of 98 retail centres 
operated by independent third party retailers and 33 repair 
outlets. In Luxembourg we also operate a retail centre for Jaguar.

In Greece we are the distributor for Toyota and Lexus, owning  
five retail centres and overseeing a further 40 which are 
independently owned.

In Finland we are the distributor for Jaguar, Land Rover and 
Mazda and manage a network of 47 independent retailers.

OUR OPERATING PERFORMANCE
Our Greek business outperformed the market, increasing  
market share by 120 bps to 11.6%, and achieved overall  
market leadership. In Belgium our market share of 3.8%  
improved on last year by 10 bps.

At a headline reported level, the region returned to revenue 
growth in 2013, but at constant currency we delivered a 2.0% 
reduction in sales as our strong progress in market share in 
Greece and Belgium was offset by aftersales revenue decline  
in Greece. 

We have delivered a solid trading performance with a break  
even result in Retail and an overall trading margin of 3.1%, 40 bps 
up on last year. Our teams have continued to protect the pricing 
power of our brands and to drive a strong performance in our 
highly profitable aftersales business.

The continued focus on vehicle mix, pricing and cost control 
drove an 11.7% increase in trading profit.

OUTLOOK FOR 2014
The Greek market is expected to start its recovery after six years  
of decline, which will enable our strong Toyota business to 
leverage its market leading experience and its lean cost  
structure to deliver profitable growth. 

The Belgian market is expected to remain resilient with an 
increased customer demand for fuel efficient technology,  
which positions Toyota well for continued progress in 2014.

Strong marketing programmes increasing traffic into the  
dealer network with new model launches coupled with tight  
cost controls and effective pricing should enable us to deliver 
another year of profitable growth. 

We expect our European segment to deliver a strong 
performance in 2014. 

BERTRAND MALLET,
CHIEF EXECUTIVE OFFICER, TOYOTA BELGIUM

ARIS ARAVANIS,
MANAGING DIRECTOR, GREECE AND THE BALKANS

LOUIS FALLENSTEIN,
CHIEF EXECUTIVE OFFICER, EMERGING MARKETS

30 

Inchcape plc Annual Report and Accounts 2013

OPERATING REVIEW CONTINUEDNORTH ASIA
Another record year of profitable growth

KEY FINANCIAL HIGHLIGHTS

Sales
Distribution
Like for like sales
Distribution
Trading profit
Distribution
Trading margin %
Distribution

CONTRIBUTION  
TO GROUP SALES
8.7%

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

566.1 
566.1 
499.9 
499.9 
59.2 
59.2 
10.5
10.5

518.7 
518.7 
458.5 
458.5 
52.8 
52.8 
10.2
10.2

CONTRIBUTION  
TO GROUP PROFIT
19.4%

% change 
in constant 
currency

7.5
7.5
7.4
7.4
10.5
10.5
0.3ppt
0.3ppt

% change

9.1
9.1
9.0
9.0
12.1
12.1
0.3ppt
0.3ppt

SALES
£566.1m +9.1%
(2012: £518.7m)*

TRADING PROFIT
£59.2m +12.1%
(2012: £52.8m)*

*   at actual exchange rates.

THE MARKET
New vehicle registrations in Hong Kong grew by 11.3% in 2013 
reflecting the underlying strengths of the economy as well as  
the change in government taxation, reducing the number of 
vehicles benefiting from the efficient vehicle rebate from 1 April.

BUSINESS MODEL & STRATEGY
In Hong Kong and Macau we are the exclusive distributor for 
Toyota, Lexus, Land Rover, Jaguar, Ford, Daihatsu and Hino Trucks. 
We also own and operate all 19 retail centres for these brand 
partners in this market.

In Guam we are the exclusive distributor and retailer for Toyota, 
Lexus, Chevrolet and Scion, owning all three retail centres. In 
Saipan we are distributor and retailer for Toyota with one further 
retail centre.

OUR OPERATING PERFORMANCE
We have delivered another strong performance across the 
segment. In Hong Kong we maintained our market leadership 
position despite increased activities in the market following the 
change of vehicle taxation in April. We retained our number  
one position in the market with a 27.8% share and won the  
Toyota Triple Crown award for the 22nd consecutive year.  
Our Aftersales operations in Hong Kong had another strong  
year as we benefited from the growth of the Car Parc and we 
continued to increase customer retention with our targeted 
marketing programmes. 

In Guam, we delivered a robust performance, growing  
our share in a growing market, and our Aftersales business  
continued to benefit from growth in the Car Parc. In Guam,  
we have been market leader for 33 consecutive years.

Overall, we delivered 7.5% sales growth with revenues  
significantly higher than 2012 in both sales and aftersales. 
Following the record 2012, North Asia further increased trading  
profit by 10.5% to a new record level of £59.2m, with trading 
margin up 30 bps to 10.5%.

OUTLOOK FOR 2014
We expect the Hong Kong economy to remain strong  
and the New car market to continue to grow in 2014. The 
Commercial vehicle market will start to grow when the  
proposed replacement programme of pre-Euro IV diesel 
becomes effective in February 2014.

We have a strong pipeline of exciting new product launches 
across the Toyota, Lexus, Ford, Jaguar and Land Rover brands  
and we expect to deliver a robust performance in North Asia  
in 2014.

PATRICK S LEE,
CHIEF EXECUTIVE OFFICER, INCHCAPE NORTH ASIA AND CHINA

www.inchcape.com 

31

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
SOUTH ASIA
Gaining market share ahead of the Singapore market recovery

KEY FINANCIAL HIGHLIGHTS

Sales
Distribution
Like for like sales
Distribution
Trading profit
Distribution
Trading margin %
Distribution 

CONTRIBUTION  
TO GROUP SALES
5.7%

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

369.3
369.3
369.3
369.3
29.7
29.7
8.0
8.0

385.1
385.1
385.0
385.0
35.1
35.1
9.1
9.1

CONTRIBUTION  
TO GROUP PROFIT
9.7%

% change

(4.1)
(4.1)
(4.1)
(4.1)
(15.4)
(15.4)
(1.1)ppt
(1.1)ppt

% change 
in constant 
currency

(5.1)
(5.1)
(5.0)
(5.0)
(16.4)
(16.4)
(1.1)ppt
(1.1)ppt

SALES
£369.3m -4.1%
(2012: £385.1m)*

TRADING PROFIT
£29.7m -15.4%
(2012: £35.1m)*

OUR OPERATING PERFORMANCE
In 2013, we gained market share in Singapore, maintaining our 
market leadership and growing our share by 100 bps vs. 2012 
driven by successful launches of new models during the year 
and a return to the taxi segment for Toyota.

Sales were down 5.1%, driven by the New Car market contraction 
and the decline of the 1-5 year old Car Parc. 

Our Aftersales activities remained strong and in the second 
quarter, we opened our modernised Toyota and Lexus retail 
flagship facility and introduced a number of customer service 
innovations, such as “Evening Express”, where customers are 
provided with light dinner in a lounge whilst having their cars 
serviced in 45 minutes. 

Trading profit reduced year on year by 16.4% to £29.7m, driven  
by the negative operating leverage based on a revenue decline  
of 5.1%, offset partially by our controls on margins and costs 
which enabled us to deliver a trading margin of 8.0%.

In Brunei, we delivered top line growth and margin expansion 
whilst increasing our strong market share in a growing market.

OUTLOOK FOR 2014
We expect the market will return to growth in 2014 driven by the 
fact that we have now seen an increase in de-registrations year 
on year for 16 consecutive months.

The growth prospects are truly exciting for our Singapore business 
and we are well positioned, given our strong brand portfolio and 
our excellent service reputation, to take advantage of the start of 
market recovery as of 2014.

We expect to deliver a strong performance in South Asia in 2014.

KOH CHING HONG,
MANAGING DIRECTOR, INCHCAPE SOUTH ASIA

*   at actual exchange rates.

THE MARKET
The car market in Singapore continued to decline in 2013  
as expected, and ended the year 9.4% lower than 2012. This 
market contraction was driven by a reduction in the number  
of Certificates of Entitlement (COE) available, based on a  
lower level of deregistrations.

BUSINESS MODEL & STRATEGY
In Singapore we are the distributor for Toyota, Lexus, Hino Trucks 
and Suzuki. We have represented Toyota in Singapore since 1967. 
We have held the Suzuki distribution franchise since 1977. We  
own and operate all five retail centres in the market.

In Brunei we are the distributor for both Toyota and Lexus,  
owning and operating all four retail centres there. 

32 

Inchcape plc Annual Report and Accounts 2013

OPERATING REVIEW CONTINUEDUNITED KINGDOM
Strong revenue growth in a competitive market

KEY FINANCIAL HIGHLIGHTS

Sales
Distribution
Retail
Like for like sales
Distribution
Retail
Trading profit
Distribution
Retail
Trading margin %
Distribution
Retail

CONTRIBUTION  
TO GROUP SALES
34.1%

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

2,224.3 
41.3 
2,183.0 
2,134.1 
41.3 
2,092.8 
63.3 
8.6 
54.7 
2.8
20.8
2.5

2,133.8 
37.4 
2,096.4 
1,962.7 
37.4 
1,925.3 
65.2 
7.2 
58.0 
3.1
19.3
2.8

CONTRIBUTION  
TO GROUP PROFIT
20.7%

% change

4.2
10.4
4.1
8.7
10.4
8.7
(2.9)
19.4
(5.7)
(0.3)ppt
1.5ppt
(0.3)ppt

% change 
in constant 
currency

4.2
10.4
4.1
8.7
10.4
8.7
(2.9)
19.4
(5.7)
(0.3)ppt
1.5ppt
(0.3)ppt

SALES
£2,224.3m +4.2% 
(2012: £2,133.8m)

TRADING PROFIT
£63.3m -2.9%
(2012: £65.2m)

*   at actual exchange rates.

THE MARKET 
The UK New car market reached a five-year high in 2013  
with 2.3m units sold, around 11% more than in 2012. The retail  
market continued to be the key driver of growth, increasing  
15.6%, while the fleet/business market has also grown, albeit  
at a lower rate of 5.7%.

BUSINESS MODEL & STRATEGY
We have scale operations in the core regions of the South East, 
Midlands, North and North East of England with a streamlined 
portfolio of 111 retail centres focused on luxury and premium 
brands. We aim to create significant differentiation by delivering  
a superior level of customer service through the bespoke 
operating processes of our Inchcape Advantage programme 
and to drive growth in aftersales and car finance penetration. 

In February we disposed of our Ford retail operations.

The distribution element of our results is made up of our fleet 
management and leasing business, Inchcape Fleet Solutions 
(IFS), which offers services to corporate and government 
customers. With over 50 years’ experience in the automotive 
industry, IFS has won a number of industry awards for its unrivalled 
level of customer service.

OUR OPERATING PERFORMANCE
Revenues at £2,224.3m were up 4.2% on the year and on a like 
for like basis, adjusting for the Ford disposal, were up 8.7%. New 
car sales drove an increase in revenue as we benefited from both 
market growth and an improvement in share performance. Used 
car revenues were in line with our expectations and our Service 
and Parts business started to benefit from the gradual recovery  
of the 1-5 year Car Parc. 

Our continued cost discipline resulted in overhead reduction vs. 
last year. This was offset by an unprecedented level of tactical 
activities in the market which resulted in an over-supply of 
vehicles and which impacted our gross margin on both new  
and used cars. In 2013, our UK Retail business delivered an 
industry leading trading margin of 2.5%.

IFS delivered a strong performance for the year, generating a 
trading profit of £8.6m, leading to a trading margin of 20.8%,  
a year on year increase of 150 bps. 

OUTLOOK FOR 2014
We expect the overall industry to continue its growth trajectory  
in 2014 albeit at a lower rate than 2013. The expected recovery  
of the European markets should reduce the level of tactical 
activity in the UK market which should gradually improve  
new and used vehicles margin performance. The Car Parc  
of vehicles between 1-5 years is expected to accelerate its  
growth momentum based on the strength of growth in the  
New car market in the last five years. 

We are well positioned to leverage the growth of the New car  
and Aftersales market as we stay focused on delivering superior 
customer service and launch the exciting pipeline of our brand 
partners’ new models.

We expect to deliver a solid performance in the UK in 2014 as  
we expect a gradual recovery of vehicle margin and we plan to 
leverage the good growth momentum of the 1-5 year Car Parc.

CONNOR MCCORMACK,
CHIEF EXECUTIVE OFFICER, INCHCAPE UK

www.inchcape.com 

33

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
RUSSIA AND EMERGING MARKETS
Strong revenue growth and margin expansion

KEY FINANCIAL HIGHLIGHTS

Sales
Distribution
Retail
Like for like sales
Distribution
Retail
Trading profit
Distribution
Retail
Trading margin %
Distribution
Retail

CONTRIBUTION  
TO GROUP SALES
21.0%

Year ended
31.12.2013
£m

Year ended
31.12.2012
£m

1,369.8 
388.7 
981.1 
1,265.9 
368.5 
897.4 
55.2 
47.4 
7.8 
4.0
12.2
0.8

1,262.5 
335.6 
926.9 
1,231.4 
335.6 
895.8 
43.0 
30.3 
12.7 
3.4
9.0
1.4

CONTRIBUTION  
TO GROUP PROFIT
18.0%

% change

8.5
15.8
5.8
2.8
9.8
0.2
28.4
56.4
(38.6)
0.6ppt
3.2ppt
(0.6)ppt

% change 
in constant 
currency

8.1
15.3
5.5
2.5
9.3
(0.1)
30.5
59.7
(38.2)
0.7ppt
3.4ppt
(0.6)ppt

SALES
£1,369.8m +8.5%
(2012: £1,262.5m)*

TRADING PROFIT
£55.2m +28.4%
(2012: £43.0m)*

*   at actual exchange rates.

THE MARKET
In South America, the demand for luxury cars increased by  
26.7% during the year. In Ethiopia, the economic fundamentals 
remain strong and the demand for Aftersales and New vehicles 
continued to increase. In Russia, we have seen a decrease in the 
New car market of 5.4% in 2013. In Eastern Europe we benefited 
from improved demand in the Baltics, while the demand in  
the Balkans remained challenging. In China, we have seen  
a sustained healthy demand for luxury vehicles, with industry  
year on year growth of 18%.

BUSINESS MODEL & STRATEGY
In South America we operate as the vertically integrated retailer 
(VIR) for BMW in Peru and VIR for BMW and Rolls-Royce in Chile.  
In Ethiopia we operate VIR for Toyota, Daihatsu, Komatsu, and  
New Holland. In Russia we operate 22 scale retail centres in  
St. Petersburg and Moscow, representing 10 brands. 

In the Balkans we are the distributor for Toyota and Lexus, 
operating five retail centres, and in Poland we own four retail 
centres for BMW and MINI. We operate VIR for Mazda, Jaguar and 
Land Rover across the Baltic region and for Mitsubishi in Lithuania. 
Additionally, we retail BMW, Ford and MINI in Latvia, and Ford and 
Hyundai in Lithuania. We operate a total of 23 centres across the 
region. In China we have six scale retail centres for Lexus, Jaguar 
and Land Rover in Shanghai and Shaoxing. We opened a new 
Porsche centre in Nanchang in April and a Mercedes-Benz 
centre in Jiujiang in October.

34 

Inchcape plc Annual Report and Accounts 2013

OUR OPERATING PERFORMANCE
We have enjoyed robust growth in South America, Africa,  
Poland and the Baltic states while trading conditions remained 
challenging in the Balkans and Russia. Our operations in this 
segment have delivered a record trading profit in 2013 of £55.2m 
following their significant contribution to the Group’s earnings 
growth over the last four years. In 2013, revenue for the segment 
as a whole was £1,369.8m, 8.1% ahead of last year. Trading profit 
of £55.2m was 30.5% ahead of last year and trading margin at 
4.0% was up 70 bps as we improved gross margin and 
maintained tight control on costs.

DISTRIBUTION PERFORMANCE:
The segment delivered revenue of £388.7m in 2013, a 15.3% 
increase on last year. We delivered trading profit of £47.4m resulting 
in a trading margin of 12.2%, a full 340 bps ahead of 2012. Our 
South American operations generated a strong trading profit 
performance driven by a strong operating leverage on the back  
of double digit growth in the luxury market and by a profitable 
disposal of property. In Africa, our profit performance was strong as 
we benefited from a solid performance in New cars and aftersales 
in Ethiopia. In Eastern Europe we benefited from a strong operating 
leverage in the Baltics and on the back of solid industry growth, 
while the trading environment remains challenging in the Balkans. 

RETAIL PERFORMANCE:
In 2013, the segment delivered revenue of £981.1m, a 5.5% 
increase vs. last year. Trading profit was impacted by margin 
pressure in Russia as a result of unprecedented level of 
oversupply which triggered an increased level of competitive 
activities affecting vehicle margins. In Russia, we delivered a full 
year revenue of £703.9m in 2013 and a trading profit of £4.5m 
and we continued to strengthen our footprint with the opening  
of Inchcape City in the centre of Moscow, representing Jaguar, 
Land Rover and Volvo. In China, we benefited from improved 
margins on New cars and aftersales and opened two new sites  
in April (Porsche) and October (Mercedes-Benz). In Poland,  
we continued to drive profitable growth as we leveraged the 
capacity expansion we have pursued in the last two years. 

OUTLOOK FOR 2014
In South America, we are now fully operational in landmark,  
state of the art BMW centres in Lima and Santiago and we  
are well-positioned to leverage the continued growth in sales  
and aftersales. In Ethiopia, we will continue to benefit from the 
favourable economic conditions resulting in increased demand  
for vehicles and car repairs. In Russia, we will benefit from a full 
year’s trading of our new flagship retail centre, Inchcape City, 
conveniently located in the heart of Moscow’s business centre. 
We expect a gradual recovery of vehicle margins as the vehicle 
supply normalises throughout 2014. In China, the demand for 
premium and luxury vehicles should continue to increase and  
we will benefit from our two new openings.

Overall, we expect our Russia and Emerging Markets segment  
to deliver a robust performance in 2014.

ARIS ARAVANIS,
MANAGING DIRECTOR, GREECE AND THE BALKANS 

LOUIS FALLENSTEIN,
CHIEF EXECUTIVE OFFICER, EMERGING MARKETS

PATRICK S LEE,
CHIEF EXECUTIVE OFFICER, INCHCAPE NORTH ASIA AND CHINA

OPERATING REVIEW CONTINUEDFINANCE REVIEW
The Group has delivered a strong performance in 2013 

In addition to the segmental results, detailed below is 
supplementary financial information on our operating activities.

CENTRAL COSTS
Unallocated central costs for the full year are £18.9m before 
exceptional items (2012 restated: £20.3m). Our costs remain  
well controlled with moderate inflationary increases. Included  
in our central costs is a pension restructuring gain of £9.8m  
(2012 restated: £2.9m) which has been offset by higher share-
based payments and other non-recurring costs.

JOINT VENTURES AND ASSOCIATES
The Group has reported zero share of profit after tax from joint 
ventures in 2013 (2012: gain of £0.2m). This is mainly as a result  
of the acquisition of the remaining 49% interest in the joint venture  
in Russia in November 2012, thereby converting it into a 100% 
owned subsidiary.

OPERATING EXCEPTIONAL ITEMS
The Group has reported exceptional operating costs of £8.5m  
in 2013 (2012 restated: a gain of £0.7m). Included within this  
are restructuring costs of £4.6m (2012: £17.3m), together with 
£3.9m of acquisition costs for the Trivett business in Australia.  
These costs were reported as exceptional costs in the first half  
of 2013. Given the recent FRC guidance the Group will give 
further consideration to how costs of a similar nature are  
treated in future reporting periods.

PENSIONS
Starting 1 January 2013, the Group has adopted IAS 19 (revised), 
‘Employee benefits’. The revised standard has impacted the way 
the Group accounts for pensions and other post-retirement 
benefits as follows:

• the interest cost and expected return on plan assets have  
been replaced with a net interest amount, calculated by 
applying the discount rate to the net defined benefit liability. 
Under the previous standard, the expected return on plan 
assets represented the weighted average expected return  
on the assets held by the pension schemes; and

• expenses, other than investment management expenses,  

are now recognised as period expenses when incurred. Under 
the previous standard, expenses incurred in connection with 
running the pension schemes formed part of the defined 
benefit obligation.

The principal changes resulting from the adoption of the  
revised standard are set out in note 34 of the Annual Report  
and Accounts.

In 2013, the IAS 19 net post-retirement surplus was £106.0m  
(2012 restated: £95.7m) and, in line with the funding programme 
agreed with the Trustees, the Group made additional cash 
contributions to the UK pension schemes amounting to £32.7m 
(2012: £23.3m). We have however agreed with the Trustees that 
future cash contributions will be reduced to circa £2m per annum. 

NET FINANCING COSTS
Net financing costs before exceptional items have decreased 
from £13.0m in 2012 (restated) to £12.3m in 2013. In 2013, the 
Group reported a gain of £2.3m (2012: a gain of £4.8m) in our 
mark to market reporting of the hedges for the US loan notes  
and net interest income on pension assets of £5.4m (2012 
restated: net income of £0.9m).

ACQUISITIONS AND DISPOSALS
In March 2013, the Group acquired Trivett Automotive group,  
a premium and luxury automotive retailer and distributor in 
Australia, for an expected total consideration of £76m. This 
transaction added further scale to our Australian business,  
which benefits from attractive automotive demand 
characteristics and a robust economic background.

TAX
The effective tax rate before exceptional items for the year  
is 24%, compared to 25% in 2012. This is due to the impact  
of reducing tax rates in a number of our markets and the 
successful conclusion of overseas territories tax audits. The  
rate is expected to be similar for 2014.

NON CONTROLLING INTERESTS
Profits attributable to our non controlling interests were £6.6m, 
compared to £5.9m in 2012. At the year end, the Group’s 
non-controlling interests principally comprise a 33% minority 
holding in UAB Vitvela in Lithuania, a 30% share in NBT Brunei  
and a 10% share of Subaru Australia.

FOREIGN CURRENCY
During 2013, the translation of the Group’s overseas profits before 
tax into sterling at the 2013 average exchange rate negatively 
impacted the year’s results by £3.5m (2012: £nil impact). In the  
final quarter of 2013, the strengthening of Sterling resulted in a 
negative profit translation of £4.2m.

DIVIDEND
The Board recommends a final ordinary dividend of 11.7p per 
ordinary share which is subject to the approval of shareholders  
at the 2014 Annual General Meeting. This gives a total dividend 
for the year of 17.4p per ordinary share (2012: 14.5p).

In February 2013, the Group disposed of its Ford retail centres in  
the UK and a dealership in China, generating proceeds of £14.9m.

CAPITAL EXPENDITURE
During the year, the Group invested £84.9m (2012: £87.3m) of  
net capital expenditure in the development of greenfield sites 
and the enlargement of existing facilities, primarily in the UK,  
Asia Pacific and the Emerging Markets.

CASH FLOW AND NET FUNDS
Working capital ended the year at £45.8m (2012: £25.9m) 
primarily due to higher levels of inventory to support demand  
in Asia, the UK and the Emerging Markets. At the end of 2013,  
the Group had net funds of £123.0m (2012: £276.2m) after 
acquiring the Trivett group for an expected total consideration  
of £76m and buying back shares at a cost of £50.0m.

JOHN MCCONNELL,
GROUP FINANCE DIRECTOR

www.inchcape.com 

35

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
PRINCIPAL RISKS
The Group applies an effective system of risk management  
which identifies, monitors and mitigates risks 

Risk is a part of doing business: the risk management system 
aims to provide assurance to all stakeholders of the effectiveness 
of our control framework in managing risk against a background 
of highly diverse and competitive markets. 

issues, benchmarking between business units, sharing best 
practice and effective crisis management. The following  
provides an overview of the principal business risk areas  
facing the Group, along with the mitigating actions in place.

The key benefits of the system include maximised  
resource efficiency through controlled prioritisation of  

Further details of the Group’s risk management process can  
be found on pages 53 to 54. 

STRATEGY INCLUDING CUSTOMER AND CONSUMER

Description of risk

Impact

Mitigation

Failure to deliver on our 
five key areas of strategic 
focus: Growing market  
share, Growing aftersales, 
Improving margin,  
Controlling working  
capital and Selective  
capital expenditure

We do not increase our profits, 
revenues and margins. There  
may be an impact on our 
relationships with the brand 
partners whom we represent

•  The Group is investing in its Inchcape Advantage and  
Customer 1st programmes to ensure that we win new  
customers and retain existing ones

•  The Group is investing in new ways of reaching its customers 
including through the use of the internet and social media 
•  Obtaining favourable credit terms and making improvements  

in supply chain management 

•  Group wide focus on working capital (particularly aged  

stock) reduction

•  Thorough reviews of all proposed capital expenditure to  

ensure Group investment hurdles are met

BRAND PARTNERS, KEY RELATIONSHIPS AND REPUTATION

Description of risk

Impact

Mitigation

Maintenance of product 
reputation in light of  
product recalls 

Negative impact on sales 
revenue, margins and reputation

•  Maintenance of up to date customer data to ensure swift 

communication and response to affected customers

Inability to sustain current  
high quality relationships  
with brand partners

Impact on our ability to retain 
existing businesses on contract 
renewal and to take on new 
opportunities for growth

•  Complaints monitoring to anticipate recalls
•  Continuous product quality marketing to maintain reputation 

•  Constant focus on performance and continuous improvement,  
effective communication and ensuring that our objectives are  
closely linked to those of our brand partners

•  Constant focus on improving governance practices and  

‘the right way of doing business’ to enhance and maintain  
our market leading reputation

SYSTEMS AND TECHNOLOGY

Description of risk

Impact

Mitigation

Security of confidential data, 
particularly customer and 
employee sensitive data

Impact on customer relationship 
and erosion of reputation 

•  Recognised industry standard security policies in place  

for all systems and servers

•  Secure data centres (including relevant certifications  

for third party data centres)

•  A standardised and enhanced minimum controls framework 
including automated controls in new systems and supporting 
manual controls has been developed and is being implemented

•  A rigorous audit plan in place to ensure full compliance and 

regular follow up on mitigation plans via the risk management 
(iPOM) network

Maintenance of control 
environment following new 
systems implementation

Loss of revenue/profit through 
inefficiencies and potential fraud

36 

Inchcape plc Annual Report and Accounts 2013

PEOPLE, INCLUDING EH&S

Description of risk
Failure to attract, develop  
and retain talent

Impact
Unable to deliver business plans

Employees who lack motivation 
and engagement

Failure to comply with  
EH&S standards

Injury to customers/employees

ECONOMIC, POLITICAL AND ENVIRONMENTAL

Description of risk
European economic  
instability impacting  
local currencies and  
trading environments 

Impact
Volume and margin are 
adversely impacted across our 
European markets and our wider 
third party dealer networks 
performance deteriorates

LEGAL AND REGULATORY

Description of risk
Litigation and regulatory  
risk in an environment  
of ever increasing  
regulatory scrutiny

Impact
Litigation or breaching the  
laws or regulations of the  
countries in which we operate 
could have a financial and/or 
reputational impact

TAX, PENSIONS AND INSURANCE

Mitigation
•  Global annual performance review process
•  Talent review and planning process
•  Annual employee engagement survey and action planning
•  External benchmarking of remuneration
•  Succession plans in place for key positions
•  Local EH&S co-ordinators in place in all markets
•  Group and Regional EH&S steering committees in place  

with defined reporting lines to iPOM Committees

•  Training for all staff
•  Specific EH&S audit plan

Mitigation
•  Maintain focus on margin accretive initiatives across the region
•  Maintain close relationships with the dealer network with regular 

reviews of their financial strength

Mitigation
•  The Group ensures that it receives timely information about 
forthcoming changes in legislation and that it has robust 
procedures in place to minimise any risk of detriment  
or non-compliance

•  Policies and procedures in place, including subsidiary 
governance manual to emphasise compliance with  
proper process

•  The Group has a risk management programme (iPOM)  
in place aimed at preventing issues from arising where  
possible and responding to those which do crystallise

Impact
Increased tax liability

Mitigation
•  Ensure adequate tax compliance readiness carried out locally
•  Maintain accurate and robust tax records
•  Monitor tax audits

Description of risk
Tax increase due to 
Governments drive  
for higher tax revenue 

FINANCE AND TREASURY

Description of risk
Availability of credit  
for customers and  
floor plan financing

Counterparty risk

Impact
Customers unable to finance 
vehicles impacting retail sales. 
Dealer networks inability to 
secure funding impacting 
distribution sales 
Credit losses

Currency risk

Transactional foreign  
exchange exposures

Mitigation
•  Maintain relationships with key banks at a Group and market level
•  Close monitoring of credit lines offered to customers and 

movements in floor plan financing

•  Leverage Group relationship with OEM finance companies

•  Deposits concentrated with counterparties approved  

in advance by Group Treasury 

•  Cash deposits held locally in line with Group policy
•  Continuous review of ratings of major banking partners  

to ensure they maintain investment grade status

•  A significant proportion of Group trading is denominated  

in local currency

•  Where possible, foreign exchange exposures are matched 

internally before hedging externally

•  Where businesses are billed in a foreign currency,  

committed transactional exposures are hedged back  
to the reporting currency

www.inchcape.com 

37

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
CORPORATE RESPONSIBILITY REPORT
As a global industry leader, we seek to make a positive impact in the way  
in which we operate around the world

In 2013 we further developed our activities in line with our 
Corporate Responsibility (CR) mission to promote ‘Mobility  
with Passion and Care’. 

We aim to achieve our mission by adopting a global approach 
to embedding responsible behaviour into the way we operate 
and growing a sustainable business for the benefit of all our 
stakeholders – our people, our customers, our brand partners,  
the communities in which we operate and of course, our 
shareholders. This approach helps us to capture the spirit and 
energy of our incredible people and achieve our wider goals. 
Ultimately it inspires us to become a better company. 

We know that the best CR initiatives come from individual 
passions. Across the world, our peoples commitment to their  
local communities has inspired life-changing initiatives. For 
example, in Ethiopia, where we operate a highly successful  
Toyota business, our people have supported the Mother and 
Child Rehabilitation Centre since 2002. This inspirational project 
provides shelter, food, education, medical care and therapy for 
the most disadvantaged children and education and support for 
their parents to help them overcome trauma and build promising 
futures. This is just one example of the many inspirational initiatives 
that our colleagues are involved in around the world.

In 2013 we ran our Green Baton programme, designed to 
highlight these initiatives by giving every Inchcape market the 
opportunity to showcase the CR activities they are implementing 
in their communities. It has proved highly successful, providing 
inspiration and motivation amongst our employees.

Delivering differentiated customer service is the overarching 
strategic goal for the Group and, as such, Customers are a core 
area of our CR strategy. More information can be found on pages 
8 and 9 of the Strategic Report and on page 42 of this report.

Our Values are living, shared beliefs within our business that 
inform our day to day behaviours. These Values empower our 
culture, drive our business and enable us to contribute 
responsibly and sustainably to society.

We believe that our colleagues’ spirit, passion and enthusiasm, 
combined with our mission to promote ‘Mobility with Passion and 
Care’, underpinned by our Values, means that we will continue to 
make a positive impact on the lives of our people, our customers, 
our brand partners and in the communities in which we operate, 
while managing our impact on the environment.

ANDRÉ LACROIX, 
GROUP CHIEF EXECUTIVE

ANDRÉ LACROIX,
GROUP CHIEF EXECUTIVE

2013 HIGHLIGHTS INCLUDE:
•   Successful global roll out and completion of the Green 
Baton programme which highlights local CR initiatives  
from across our markets around the world.

•   Continuation and strengthening of the Incredible Inchcape 
programme designed to mobilise our colleagues to take the 
Company to new heights.

•   2013 CO2 data was collected for all markets in accordance 

with DEFRA standards.

OUR CORPORATE RESPONSIBILITY MISSION IS  
TO PROMOTE ‘MOBILITY WITH PASSION AND CARE’
www.inchcape.com/responsibility/who_we_support

38 

Inchcape plc Annual Report and Accounts 2013

OUR VALUES

PASSIONATE ABOUT  
MAKING A DIFFERENCE
We feel empowered to make a difference 
and have the courage, determination  
and commitment to do so. We are 
committed to giving growth opportunities 
to our people, delivering performance for 
our brand partners and creating magic 
moments for our customers as we take  
our Company to new heights.

RESPECT AND CAMARADERIE
Our people are at the heart of who we  
are as a Company. We celebrate diversity, 
learn from each other and are proud to 
be working with the best. We rise to any 
challenge together; our friendship, respect 
for each other and sense of ‘Inchcape 
family’ make us incredibly strong and we 
have fun along the way.

BEING ALWAYS AHEAD
A pioneering spirit is the very essence  
of the Company. We liberate talent,  
prize bold innovation and are passionate 
about seizing opportunities ahead of  
our competitors. 

WINNING TOGETHER
We are strong as individuals but we’re 
even stronger when we work together  
as a team. We are proud to be part  
of a rich global network of incredible 
Inchcape people.

INTEGRITY WITHOUT COMPROMISE
We have an uncompromising 
commitment to transparency and  
ethical principles. We believe in straight 
talking and taking responsibility for what 
we say and do. 

CARING FOR OUR SOCIETY
We are aware of our responsibilities as  
the global industry leader. We seek to 
make a positive impact on the lives  
of our People, our Customers and the 
Communities in which we operate  
around the world. Our Corporate 
Responsibility mission is to promote 
‘Mobility with Passion and Care’.

TREATING EVERY £ AS OUR OWN
Each one of us feels and acts like an 
owner of our Company. We see cost as  
a good thing as long as it creates value. 
We hate waste and therefore think before 
we spend. We leverage our scale to 
achieve a cost and speed advantage 
over our competitors.

www.inchcape.com 

39

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
CORPORATE RESPONSIBILITY CONTINUED

GOVERNANCE AND MANAGEMENT

CORPORATE 
RESPONSIBILITY 
COMMITTEE

VICKY BINDRA, 
COMMITTEE CHAIR

This report sets out the key principles of our CR programme.  
It provides insight into the development of our people, our 
Customer 1st approach, our relationships with our brand  
partners, the impact on our environment and highlights  
our achievements in the communities in which we operate.

The Board is responsible for the strategic direction of Corporate 
Responsibility, however it has delegated certain responsibilities  
to the CR Committee. 

Only members of the Committee are required to attend 
Committee meetings however, other individuals such as the  
Group Communications Director and external consultants  
are able to attend by invitation. 

KEY RESPONSIBILITIES
•  Develop the Group CR strategy and monitor 

external developments 

•  Review the Group CR policy 

•  Monitor the Group CR risk exposure 

•  Review annual Corporate Responsibility Report 

The terms of reference for the CR Committee can be found  
on the website www.inchcape.com/about_us/governance 

ACTIVITIES DURING THE YEAR
2012 Corporate Responsibility Report – The Committee reviewed 
and approved the Corporate Responsibility Report for the year 
ended 31 December 2012. 

CO2 data collection – Throughout the year the Committee 
reviewed the CO2 data collection process including: monitoring 
the integrity of the data, the assurance process, the intensity  
ratio and the relevant key environmental impacts. The Committee 
also reviewed the guidance issued by the Department for 
Environment, Food and Rural Affairs. The disclosures required 
under Schedule 7 of the Large and Medium-sized Companies 
and Groups (Accounts and Reports) Regulations in respect of 
greenhouse gas emissions are detailed on page 41.

Green Baton – The Committee received regular updates on  
the global Green Baton initiative. Further details are given on 
page 41.

Communications strategy – The Committee reviewed and 
approved the 2014 CR strategy including the appropriateness  
of the five core areas and the CR communications programme.

Terms of reference – The Committee reviewed its terms  
of reference and confirmed that it had been compliant 
throughout the year. 

CODE OF BUSINESS 
It is vital that our businesses throughout the world operate in an 
organised and compliant manner with consistent and robust 
controls being applied. Doing so will ensure that our reputation  
is preserved and that we can pursue: 

Our Core Purpose – to create an incredible customer experience 
for the best car brands in the world; and 

Our Vision – our Customer 1st journey will create incredible growth 
for our people, our brand partners and our shareholders which will 
enable us to deliver our strategy and achieve our goals.  

OUR 
COMMITMENT  
TO INTEGRITY
•  Our Values

PERSONAL 
INTEGRITY 
•  Conflicts  
of interest

•  Whistleblowing

•  Gifts and 

entertainment

BUSINESS 
INTEGRITY 
•  Bribery

•  Money 

laundering 

•  Competition

40 

Inchcape plc Annual Report and Accounts 2013

OUR FIVE CORE AREAS

COMMUNITIES
We support our  
local communities  
to make positive  
impacts where  
we operate

ENVIRONMENT
We manage our  
CO2 footprint by 
understanding  
our impact

CUSTOMERS
We drive constantly 
improving levels  
of customer service 
every day, every  
time, everywhere

PEOPLE
We attract, train and 
motivate by engaging 
our people in the  
strategy and vision  
of the Group

BRAND PARTNERS
We partner with  
brands that are  
at the forefront of  
green technology 
developments

COMMUNITIES
With our extensive international businesses, we firmly believe in 
supporting the many different communities and cultures within 
which we operate, often through sponsorship and support for 
local charities for local people. These inspirational activities are 
decided on and driven by our people, who are passionate  
about the causes and charities they support. 

In 2013 we successfully completed the ‘Green Baton’ programme, 
which was designed to highlight incredible local CR activities 
from across our markets on our intranet site. The Green Baton 
circulated the globe over 12 months and gave every Inchcape 
market the opportunity to showcase the fantastic CR activities 
they implemented in their businesses and communities.

On receiving the baton, each market had a two week window  
to share and promote their CR activities on a dedicated section 
of our Group intranet site. There, colleagues could learn about 
the charities and communities we support and read about  
the environmental and customer initiatives our people are 
passionate about while picking up a wealth of other information  
and tried and tested best practices.

Some truly incredible CR initiatives were carried out in 2013.  
More information about these initiatives can be found on the CR 
section of the corporate website www.inchcape.com/responsibility.

BRAND PARTNERS 
Our brand partners are carefully selected for each market in 
which we operate. They have each developed comprehensive 
sustainability programmes and the automotive industry in general 
has made significant progress in reducing vehicle emissions. 

Our brand partners are at the forefront of technological 
advances to improve fuel efficiency. 

ENVIRONMENT
Environment is a core area of focus within our CR programme. 
During 2013 we refined our CO2 data collection process and 
completed a full years data analysis. 

Our colleagues around the world also took part in 
environmentally focused initiatives to support their local 
communities and wildlife. 

GREENHOUSE GAS EMISSIONS 
Under Schedule 7 of the Large and Medium-sized Companies 
and Group (Accounts and Reports) Regulations 2008 (the 
Regulations) quoted companies are required to report their 
greenhouse gas emissions (GHG) in the Directors’ Report. As  
the environment is a core area of focus, the information required 
under the Regulations is given in this report, which forms part of 
the Strategic Report. 

ORGANISATIONAL BOUNDARY 
We have reported on all material emissions for which we deem 
ourselves to be responsible and which fall within our operational 
and control boundaries. 

REPORTING PERIOD 
Our GHG reporting year is 1 January 2013 to 31 December 2013 
and is aligned to our financial reporting year. This will form the 
baseline data for subsequent years. 

www.inchcape.com 

41

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
CORPORATE RESPONSIBILITY CONTINUED

KEY ENVIRONMENTAL IMPACTS 
Data is collected for three core key performance indicators: 

•  Energy – our global electricity and gas usage. 

•  Transport – movement of cars and parts from the point of 
ownership (which means legal or contractual ownership)  
to the point we cease to have legal ownership. This includes  
test drives. 

•  Business travel – the movement of our people. 

METHODOLOGY 
The methodology used to calculate the Group’s GHG emissions 
is based on the Environmental Reporting Guidelines, including 
mandatory greenhouse gas emissions reporting guidance (June 
2013) issued by the Department for Environment, Food and Rural 
Affairs (DEFRA) and includes DEFRA’s 2013 conversion factors. 

DATA COLLECTION 
Data has been collected from the following markets: Australia, 
Belgium, Brunei, Bulgaria, Chile, China, Estonia, Ethiopia, Finland, 
Greece, Guam, Hong Kong, Latvia, Lithuania, Luxembourg, 
Macau, New Zealand, Peru, Poland, Romania, Russia, Saipan, 
Singapore and the UK. 

The level at which we report is business unit for each market. This 
covers our retail operations, distribution operations and business 
service operations.

Scope

Description 

Scope 1 (direct emissions)

Scope 2 (energy indirect)

Scope 3 (other indirect)

Transport of vehicles and  
parts including test drives 
Electricity and gas used  
by the Group’s operations
Employees’ business travel  
by air, car or train

INTENSITY RATIO 
The Group’s intensity ratio is revenue per tonne of CO2. This allows 
for a fair comparison over time of CO2 emissions, given the growth 
trajectory envisaged by the Company and cyclical variations in 
business activity. 

GLOBAL GREENHOUSE GAS EMISSIONS DATA 
Global GHG emissions data for period 1 January 2013  
to 31 December 2013

Emissions from 

Combustion of fuel and operation of facilities 
Electricity, heat, steam and cooling purchased  
for own use
Total footprint 
Intensity ratio: £k revenue per tonne of CO2

Tonnes of CO2e

2013

66,165

62,325
128,490
51

42 

Inchcape plc Annual Report and Accounts 2013

CUSTOMERS
Our Customer 1st strategy is at the heart of everything we  
do and creates incredible growth for our people, our brand 
partners and our shareholders. Our strategy is to strengthen the 
business through delivering a superior customer experience.

CUSTOMER 1ST HIGHLIGHTS IN 2013
•  We carried out over 3,600 mystery shop exercises in 208  

retail showrooms and service centres globally

•  We talked to 19,600 customers for our vehicle sales and 

aftersales Net Promoter Score (NPS) programme 

The NPS has improved again across the Group.

PEOPLE 

EMPLOYEE 
DIVERSITY

SENIOR 
MANAGEMENT
DIVERSITY

BOARD 
DIVERSITY

Female  3,716 (26%)
Male  10,718 (74%)

Female 

10 (12%)

Male 

75 (88%)

Female 

Male 

1 (11%)

8 (89%)

We know that it is our people that make all the difference and 
throughout 2013 we continued to develop our people strategy  
of ‘engaged people in winning teams’ by focusing on the Right 
People, Right Learning, Right Reward and Right Culture. In 2013 
we also continued to embed ‘Incredible Inchcape’; our Group 
wide engagement programme designed to mobilise our 
colleagues to take the Company to new heights. 

RIGHT PEOPLE
As a global company, we are able to leverage the benefits  
of a diverse workforce. We have strong processes which are 
aimed at constantly improving the quality of our hiring and  
our talent planning and reviews. As a consequence, we are  
able to offer exciting development opportunities for our talent, 
including international transfers. 

RIGHT LEARNING
We aim to create and promote a rich environment of learning  
for everyone. Through programmes such as ‘Grow with Inchcape’ 
we ensure that internal development happens for everyone. This 
can be on the job training or through a variety of development 
options, including job rotation or stretching new roles. By doing 
this, we are creating a pipeline of talent that has been internally 
nurtured and developed. Our Executive Committee is a great 
example of this, where most of the current Committee members 
have been developed within the Group before being appointed 
into their current role. Biographies of the Executive Committee 
can be found on pages 46 to 48. 

RIGHT REWARD
We have several schemes across the Group which are designed 
to ensure that our people feel valued and are recognised for their 
contribution to the business. Our recognition and rewards policy 
is geared towards reinforcing the right behaviours in keeping with 
our Values and the interests of our shareholders. 

RIGHT CULTURE
We recognise that it is the engagement of our colleagues 
around the world that brings our Customer 1st strategy to life. 

We proactively develop employee engagement through a  
variety of programmes, including workshops designed to align 
each colleague with the strategic plan as well as give them 
toolkits to help them unleash their own potential as well as the 
potential of their colleagues. 

ENVIRONMENT, HEALTH & SAFETY
NUMBER OF ACCIDENTS 2013
Location 

2013

2012

2011

Australasia
Europe
North Asia
South Asia
UK
Russia & Emerging Markets

22
12
25
8
85
23

16
19
26
4
82
8

7
9
32
2
74
5

Our approach to safety aims to manage risks effectively by 
ensuring that our employees are fully trained and our businesses 
comply with safety regulations. During 2013, we have seen a 
12.9% increase in the number of accidents reported. This is due  
to an increased awareness in Emerging Markets and there have 
been no specific trends or areas of concern. 

We are committed to providing a safe environment for our 
employees and in 2012 we created a Group EH&S Steering 
Committee. The Committee will provide the leadership to deliver  
a clear Policy Statement, maintain an effective organisational 
structure and provide systematic tools which will allow the Group to 
significantly and consistently improve its focus on delivery of EH&S.

PROGRESS AGAINST GOALS

Objective

2013 progress

THE EH&S ORGANISATIONAL STRUCTURE 

INCHCAPE PLC BOARD

Group iPOM Committee

EH&S Steering Committee

Market iPOM Committees 

Local EH&S 
Champions

Local EH&S 
Champions

Local EH&S 
Champions

Local EH&S 
Champions

The Committee is made up of regional EH&S co-ordinators and 
external experts and will meet at least three times a year to review 
progress against targets, develop tools and techniques which 
address any process or capability gaps and allocate resource 
where required to support implementation of the required 
standards across the Group. The Committee’s key tasks are: 

• develop and maintain the Group EH&S Policy Statement 

•  identify and deliver priority areas for the development of  
Group wide minimum standards and the roll out plan for  
these standards 

•  review EH&S Audit results / self audit reviews 

•  maintain EH&S organisational structure and allocate  

relevant resource to markets to help with EH&S embedding 

•  develop and implement market EH&S Audits 

• develop and conduct market training 

•  identify key issues / trends for senior management action

Green Baton programme 
EH&S best practice 

CO2 data collection

The Green Baton programme was completed in 2013
Drive to report all accidents to ensure that policies and procedures are reviewed 
and any issues raised addressed by the Group EH&S Steering Committee
The 2013 CO2 data was collected for all markets in accordance with DEFRA 
standards and the first GHG report published 

Goal attained

Attained
Attained

Attained

www.inchcape.com 

43

STRATEGIC REPORTGOVERNANCEDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
BOARD OF DIRECTORS
A broad range of skills, knowledge and experience provides effective stewardship

1 KEN HANNA
CHAIRMAN

APPOINTMENT TO BOARD:
September 2001

3 JOHN MCCONNELL
GROUP FINANCE DIRECTOR

APPOINTMENT TO BOARD: 
October 2009

5 SIMON BORROWS
SENIOR INDEPENDENT DIRECTOR

APPOINTMENT TO BOARD:
October 2010

SKILLS AND EXPERIENCE:
Ken is Chairman of Aggreko plc and  
a Non-Executive Director of Tesco plc. 

Prior to becoming Chairman, Ken was  
an Executive Director and Chief Financial 
Officer of Cadbury plc. He was previously 
a Partner of Compass Partners International 
and Group Finance Director and Chief 
Executive of Dalgety plc. He has previous 
experience with Guinness plc (now Diageo 
plc), Avis Europe and Black & Decker.

COMMITTEE MEMBERSHIP: 
Ken is Chairman of the Nominations 
Committee and a member of the 
Remuneration and CR Committees. 

2 ANDRÉ LACROIX 
GROUP CHIEF EXECUTIVE

APPOINTMENT TO BOARD:
September 2005

SKILLS AND EXPERIENCE:
André is the Senior Independent Director 
of Reckitt Benckiser Group plc and 
Chairman of Good Restaurants AG. 

He was previously Chairman and Chief 
Executive Officer of Euro Disney S.C.A. Prior 
to this he was the President of Burger King 
International, previously part of Diageo.

COMMITTEE MEMBERSHIP: 
André is a member of the Nominations 
and CR Committees.

SKILLS AND EXPERIENCE:
John was appointed as Group Finance 
Director in October 2009, having worked 
with the Group since 1999. John joined 
Inchcape Australasia as Chief Financial 
Officer before moving to the role of Chief 
Executive Officer of Australasia. 

Prior to joining the Group, John worked  
with Reckitt and Colman (now Reckitt 
Benckiser) for 13 years in a variety of  
senior finance roles in the UK, Germany 
and Australia.

John was appointed as a Non-Executive 
Director of UBM plc in January 2014. 

SKILLS AND EXPERIENCE:
Simon was appointed as Chief Executive 
Officer of 3i Group plc in May 2012. He  
is also a Non-Executive Director of The 
British Land Company PLC. 

Previously, Simon was the Co-Chief 
Executive of Greenhill & Co International LLP 
and was a founding partner of Greenhill’s 
European business. Before starting 
Greenhill he was Managing Director of 
Baring Brothers International Limited. 

COMMITTEE MEMBERSHIP: 
Simon is a member of the Audit and 
Nominations Committees.

4 VICKY BINDRA
NON-EXECUTIVE DIRECTOR

APPOINTMENT TO BOARD: 
July 2011

SKILLS AND EXPERIENCE:
Vicky is President of Asia/Pacific, Middle 
East & Africa (APMEA) for MasterCard 
Worldwide. Prior to joining MasterCard  
in June 2009, Vicky worked with Bain & 
Company, Citi and GE Capital. He was  
a member of the Citi Management 
Committee and held various senior roles 
within the company including head of 
SME Business for International, Sales & 
Marketing for North America Retail. He  
was a financial services partner for Bain  
& Company in the New York office.

COMMITTEE MEMBERSHIP: 
Vicky is Chairman of the CR Committee.

6 ALISON COOPER
NON-EXECUTIVE DIRECTOR

APPOINTMENT TO BOARD: 
July 2009

SKILLS AND EXPERIENCE:
Alison is Chief Executive of Imperial Tobacco 
Group PLC.

Alison joined Imperial Tobacco in 1999  
and through a number of senior roles has 
contributed significantly to the international 
expansion. She was appointed as Chief 
Executive in May 2010 and since her 
appointment she has led the development 
and implementation of Imperial Tobacco’s 
sustainable growth strategy. 

Alison is a Chartered Accountant and was 
previously with PricewaterhouseCoopers LLP.

COMMITTEE MEMBERSHIP: 
Alison is a member of the Audit Committee.

1

2

3

4

5

44 
44 

Inchcape plc Annual Report and Accounts 2013
Inchcape plc Annual Report and Accounts 2013

INDUSTRY BACKGROUND 

56%

Financial 
Retail 
33%
Consultancy  11%

BOARD TENURE

1 year 

1> 4 years 

4> years 

1

6

2

7 JOHN LANGSTON
NON-EXECUTIVE DIRECTOR

APPOINTMENT TO BOARD: 
August 2013

9 TILL VESTRING
NON-EXECUTIVE DIRECTOR

APPOINTMENT TO BOARD: 
September 2011

SKILLS AND EXPERIENCE:
John joined the Board on 1 August 2013 
and was appointed as Chairman of the 
Audit Committee on 1 September 2013. 

John is a Non-Executive Director and 
Chairman of the Audit Committee of 
Rexam PLC. He was formerly Finance 
Director of Smiths Group plc, having been 
a member of the Board of Smiths Group 
since 2000. John has also held a number  
of senior commercial positions at Smiths 
Group as Group Managing Director of  
the Speciality Engineering division and, 
prior to that, the Detection and Sealing 
Solutions divisions. From 1993, John held 
senior positions at TI Group plc, joining the 
Board of TI Group in 1998. 

COMMITTEE MEMBERSHIP: 
John is Chairman of the Audit Committee.

SKILLS AND EXPERIENCE: 
Till is Senior Partner of Bain & Company 
South East Asia. Till has a 23 year career  
at Bain & Company of which the last 18 
were spent in Asia with postings in Sydney, 
Hong Kong, Tokyo and Singapore. 

He has served as head of Bain’s 
Automotive & Industrial Practice in  
Asia, Managing Partner for South East  
Asia, as well as on Bain’s global Partner 
Nomination & Compensation Committee.

He has extensive experience advising 
multinationals on growth strategy  
across Asia as well as advising leading 
Asian companies on strategy, M&A  
and organisation

COMMITTEE MEMBERSHIP:
Till is a member of the Remuneration  
and Nominations Committees.

8 NIGEL NORTHRIDGE
NON-EXECUTIVE DIRECTOR

APPOINTMENT TO BOARD: 
July 2009

SKILLS AND EXPERIENCE:
Nigel is Chairman of Paddy Power plc  
and Debenhams plc. He was appointed 
as a Non-Executive Director of Aer Lingus 
plc in January 2014. Nigel spent 32 years 
with Gallaher Group plc in sales and 
marketing roles, becoming the Group 
Chief Executive in 2000. He was previously 
a Non-Executive Director of Thomas  
Cook plc and the Senior Independent 
Director of Aggreko plc.

COMMITTEE MEMBERSHIP: 
Nigel is Chairman of the Remuneration 
Committee.

6

7

8

9

www.inchcape.com 
www.inchcape.com 

45
45

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
 
EXECUTIVE COMMITTEE
A broad range of industry, commercial and strategic experience is vital to the 
management of the Group

1 ANDRÉ LACROIX 
GROUP CHIEF EXECUTIVE

APPOINTMENT TO EXECUTIVE COMMITTEE:
February 2006

Please see page 44 for full biography.

2 JOHN MCCONNELL
GROUP FINANCE DIRECTOR

APPOINTMENT TO EXECUTIVE COMMITTEE:
February 2006 

Please see page 44 for full biography.

3 ARIS ARAVANIS
MANAGING DIRECTOR, GREECE AND  
THE BALKANS

APPOINTMENT TO EXECUTIVE COMMITTEE:
July 2009

SKILLS AND EXPERIENCE:
In July 2013, Aris was promoted to 
Managing Director, Greece and the 
Balkans and is responsible for Greece, 
Bulgaria, Romania and Macedonia. Aris 
joined the Group in 1991 and during his 
tenure has led the establishment and 
development of Tefin, a finance company 
that was constituted by Toyota Hellas  
and EFG Eurobank, to the top of the 
automotive financing market in Greece. In 
February 2000, Aris assumed the position 
of General Manager of Toyota Hellas and 
then became Deputy Managing Director 
and a member of the Board of Directors. 

Before joining Toyota Hellas, Aris had 
extensive experience in the finance  
field, working in various sectors including 
the food industry, electric cabling  
and banking.

4 GEORGE ASHFORD
CHIEF EXECUTIVE OFFICER,  
INCHCAPE AUSTRALASIA

APPOINTMENT TO EXECUTIVE COMMITTEE:
October 2006

SKILLS AND EXPERIENCE:
George was appointed as Chief Executive 
Officer, Inchcape Australasia in January 
2012. George joined the Group in March 
2006 as Director of Implementation, 
Inchcape Advantage. In this role George 
led the implementation of a Group wide 
strategic programme putting the customer 
at the heart of the Group’s service 
initiatives. In October 2006, George was 
appointed Managing Director, European 
Retail where he led the implementation  
of world class retail operation programmes 
across the European retail network. He  
was also responsible for the integration  
of businesses acquired in the Baltics and 
the construction and opening of four 
greenfield operations in eastern Europe. 
George was Chief Executive Officer, Toyota 
Belgium from July 2009 to December 2011. 

George joined the Group from Yum 
Restaurants International (previously  
Pepsi Restaurants International), where  
he spent 10 years holding several senior 
management positions.

5 KOH CHING HONG
MANAGING DIRECTOR,  
INCHCAPE SOUTH ASIA

APPOINTMENT TO EXECUTIVE COMMITTEE:
August 2009 

SKILLS AND EXPERIENCE:
Ching Hong joined Borneo Motors in 
January 2008. He was appointed as 
Managing Director, Inchcape South Asia 
in August 2009 and is responsible for 
Borneo Motors and Champion Motors  
in Singapore and NBT in Brunei. Prior to 
joining the Group, Ching Hong was 
Managing Director of Fuji Xerox Singapore 
and an Executive member of Fuji Xerox 
Asia Pacific Senior Management from 
1996 to 2008. In these roles he led the 
transformation and restructuring of its 
business model and business approach, 
thereby increasing market share, doubling 
revenue and leading the organisation  
into the prestigious Singapore Quality 
Class, achieving a high customer 
satisfaction index.

6 STÉPHANE CHATAL
GROUP CHIEF INFORMATION OFFICER

APPOINTMENT TO EXECUTIVE COMMITTEE:
November 2011

SKILLS AND EXPERIENCE: 
Stéphane was appointed as Chief 
Information Officer in 2008 and is 
responsible for the Group’s Information 
Systems (IS) strategy, its implementation 
and the IS function. Before joining the 
Group, Stéphane spent over four years 
with Reckitt Benckiser in senior IT roles, 
most recently as Global Solutions Director.

Prior to Reckitt Benckiser, Stéphane  
worked for Procter & Gamble for 12 years, 
where he was responsible for the global 
implementation of multi-country, single 
instance SAP systems and centralised 
shared service centres.

7 LOUIS FALLENSTEIN
CHIEF EXECUTIVE OFFICER,  
EMERGING MARKETS

APPOINTMENT TO EXECUTIVE COMMITTEE:
January 2012

SKILLS AND EXPERIENCE:
Louis was appointed Managing Director, 
Emerging Markets in January 2012 and 
was promoted to Chief Executive Officer 
in July 2013. He is responsible for retail and 
distribution activities in Poland, the Nordics, 
South America, Africa and Russia. He 
oversees both current operations and our 
future expansion plans in these markets.

Prior to this, Louis was Franchise Director 
BMW for our UK business. Louis has been 
with the Group since the acquisition of 
European Motor Holdings plc and  
was a major force in the integration  
of the Lind Automotive Group and 
European Motor Holdings with the  
UK retail businesses. 

1

2

3

4

5

6

46 
46 

Inchcape plc Annual Report and Accounts 2013
Inchcape plc Annual Report and Accounts 2013

8 TONY GEORGE
GROUP HR AND BUSINESS DEVELOPMENT 
DIRECTOR

APPOINTMENT TO EXECUTIVE COMMITTEE:
February 2007

SKILLS AND EXPERIENCE:
In addition to his role as Group HR  
Director, Tony took over responsibility  
for strategy and business development  
in August 2012. He has over 25 years’ 
experience in Human Resources and 
General Management in International 
FMCG, chemicals, telecommunications 
and customer service oriented retail 
companies. In his previous role he was  
HR Director, Corporate Functions for 
Vodafone plc and prior to that, SVP 
International Partner Resources for 
Starbucks Coffee Company based in  
the US. Tony has also worked with ICI in  
India, Diageo plc where he was the first 
Global Management Development 
Director UDV in the UK and Burger King, 
where he was the SVP International HR. 
During his career Tony has lived and 
worked in India, the UK, USA and Australia. 

9 KEN LEE
GROUP MARKETING AND 
COMMUNICATIONS DIRECTOR 

APPOINTMENT TO EXECUTIVE COMMITTEE:
November 2006 

SKILLS AND EXPERIENCE:
Ken joined the Group in September  
2003 as Marketing Director for the UK 
businesses, where he led the development 
of online car retailing and a pioneering 
customer experience programme. In  
early 2006 he was appointed Customer 
Strategy Director to lead the Group wide 
identification of customer insights to drive 
the Company’s pioneering Inchcape 
Advantage programme. In late 2006  
he was appointed to the Executive 
Committee as Group Communications 

Director with global responsibility for 
internal and external communications. In 
August 2013, Ken’s role was extended to 
include leadership of the Group wide 
Marketing community. 

Prior to joining the Group, Ken held the 
position of Group Marketing Director at  
the RAC from 1999 to 2003, having been  
part of the team that acquired and then 
led the business post demutualisation. 
During his tenure the company moved 
from a car breakdown organisation to  
a customer focused motoring services 
group. Before joining the RAC, Ken worked 
for Lex Service plc, where as Marketing 
Director he successfully established the 
Hyundai brand in the UK.

10 PATRICK S LEE
CHIEF EXECUTIVE OFFICER,  
INCHCAPE NORTH ASIA AND CHINA

APPOINTMENT TO EXECUTIVE COMMITTEE:
November 2006

SKILLS AND EXPERIENCE:
Patrick is in charge of our VIR operations  
in Hong Kong, Macau and Guam. In  
all three markets, Toyota has maintained 
the No.1 position for several years. He is 
also responsible for the Group’s operations 
in China. 

Prior to this, Patrick was the Group General 
Manager, Sales and Marketing of Kerry 
Beverages Ltd from 1998 to 2006. Kerry 
Beverages owned and operated 11 
Coca-Cola bottling plants in China. 
Patrick’s experience in auto retailing  
came from a Toronto Honda dealership 
where he worked for three years and  
was awarded the highest honour of  
‘Sales Master’ by Honda Canada for  
two consecutive years. Patrick started his 
career in brand marketing with Procter  
& Gamble and has worked in various 
locations including Canada, Switzerland, 
Thailand and Hong Kong. Patrick holds  
a BBA and an MBA from the Chinese 
University of Hong Kong.

11 BERTRAND MALLET 
CHIEF EXECUTIVE OFFICER,  
TOYOTA BELGIUM 

APPOINTMENT TO EXECUTIVE COMMITTEE:
July 2008

SKILLS AND EXPERIENCE:
Bertrand was appointed as Chief 
Executive Officer, Toyota Belgium in 
January 2012. Prior to this appointment he 
was Managing Director of the Emerging 
Markets and the Group Strategy Director. 

Before joining the Group in 2008, Bertrand 
spent over six years with Euro Disney in 
both strategy and sales roles, including  
as the Managing Director for the French 
market. During his tenure, a new sales and 
marketing approach was defined and 
implemented. Prior to Euro Disney, he spent 
five years as a senior consultant with Bain 
& Company, both in France and in the 
USA. His main areas of focus were around 
retail and distribution. Bertrand began his 
career in Sales and Marketing with 
Automobiles Peugeot in Sweden. 

12 CONNOR MCCORMACK
CHIEF EXECUTIVE OFFICER, INCHCAPE UK

APPOINTMENT TO EXECUTIVE COMMITTEE:
November 2009

SKILLS AND EXPERIENCE:
Connor has been with the Group since 
July 2005, having initially joined as Finance 
Director, UK Retail and was appointed 
Chief Executive Officer of the UK business 
in November 2009.

Connor has led the business through  
the acquisitions and integrations of the 
Lind Automotive Group and European 
Motor Holdings, as well as playing an 
instrumental part in the right sizing of the 
UK business. Prior to joining the Group 
Connor held senior positions with B&Q plc, 
Kingfisher plc, the L’Oréal Group and the 
Gillette Company. 

7

8

9

10

11

12

www.inchcape.com 
www.inchcape.com 

47
47

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
 
CORPORATE GOVERNANCE REPORT
The Board has defined a set of responsibilities and accountabilities that underpin  
a high quality decision making process

KEN HANNA,
CHAIRMAN

IN THIS SECTION

55  Audit Committee Report
57  Nominations Committee Report
58  Directors’ Report on Remuneration
74  Directors’ Report 

     SEE ONLINE:  
www.inchcape.com/annualreport

DEAR SHAREHOLDER
This Corporate Governance Report (the Report) is intended to 
give shareholders an understanding of the Group’s governance 
procedures. The Report sets out how the Company complied  
with the 2012 UK Corporate Governance Code (the Code),  
and how this has supported the Board’s decision making  
process during the year. The disclosures made in the Report  
mirror the Code and further statutory disclosures are included  
at the end of the Report. 

BOARD COMPOSITION AND DIVERSITY 
Will Samuel retired in May 2013 after completing nine years’ 
service as a member of the Board. Will was appointed as a 
Non-Executive Director in 2004 and became Deputy Chairman 
and Senior Independent Director in 2006. The Board and  
I would like to thank Will for his valued advice and assistance  
over the last nine years. 

As Chairman, it is my responsibility to ensure that members of  
the Board have the right mix of skills, knowledge and experience 
and after reviewing the composition of the Board following  
Will’s departure, I am pleased to report that John Langston  
was appointed as a Non-Executive Director in August 2013 and 
became Chairman of the Audit Committee in September 2013. 
John brings a wealth of financial and operational experience  
to the Board and his full biography can be found on page 45. 

Simon Borrows was appointed as the Senior Independent  
Director in May 2013 and stepped down from the role of  
Audit Committee Chairman in September 2013. He remains  
a member of the Audit Committee. Further details can be  
found in the Nominations Committee Report on page 57. 

During our search for a new Non-Executive Director we gave  
due consideration to diversity and the recommendations in  
the Davies Report. We consider diversity to include ethnicity, 
experience and geographical location as well as gender.  
Our Board currently has 11% female representation.

We intend to recruit a further Non-Executive Director in 2014  
and will consider all aspects of diversity including, but not  
limited to, gender in the recruitment process. 

STATEMENT OF CODE COMPLIANCE 
The Board has complied with the 2012 UK Corporate 
Governance Code during 2013 apart from the requirement 
under provision D.2.1. Further information can be found of  
page 65 of the Directors’ Report on Remuneration. 

The information required under DTR7 is given on pages 48  
to 57 and forms part of the Report.

KEN HANNA,
CHAIRMAN

48 

Inchcape plc Annual Report and Accounts 2013

THE BOARD AND ITS COMMITTEES 
The role of the Board is to have responsibility for generating 
shareholder value over the long term by setting the Group’s 
strategy, ensuring that appropriate resources are available to 
enable the Company to meet its objectives and to monitor the 
delivery of those objectives within an effective framework of 
internal controls. The Board has a defined set of responsibilities 
and accountabilities which are set out in the Matters Reserved  
for the Board and include:

• Strategy and management – responsibility for long term 
success of the Company, approval of objectives and 
commercial strategy, approval of the extension of Group’s 
activities into new business or geographic areas 

• Financial reporting and controls – review and approval of  
the Annual Operating Plan, major capital projects and  
any changes to them

• Internal Controls – reviewing effectiveness of internal controls 

processes to support strategy 

• Risk – approval of the Group’s risk appetite, determining the 
nature and extent of significant risks the Group is willing to  
take to achieve its objectives 

The full Matters Reserved for the Board can be found on the 
website www.inchcape.com/about_us/governance

BOARD MEETINGS 
The Board meetings are structured to allow the Board sufficient 
time to discuss and review financial performance, achievement 
of objectives, development of the Group’s strategy, operational 
performance and risk and internal controls. Standing agenda 
items are discussed at each Board meeting, which include: 

• Chief Executive’s Report – this report gives an update on 

performance across the Group

• Finance Director’s Report – includes the latest financial 

information for the Group 

• Investor Relations Report – provides an update on macro  
trends by key geographies, share register movements and 
summary of IR activity

KEY AREAS OF BOARD FOCUS DURING THE YEAR

STRATEGY 

Trivett 
acquisition 

Two day Group 
strategy review

BUSINESS 
PERFORMANCE 
Updates from  
six key markets 

Global systems 
update 

Talent & People 

Pensions update 

Marketing 
update

Business 
Development 

Annual  
Operating Plan 

Reviewing M&A 
opportunities

Final and  
interim dividend

FINANCIAL 
PERFORMANCE 
Approval of the 
2012 full year 
results and 2013 
interim results 

Long range 
forecasts / 
performance 
against plan

Monthly 
management 
accounts 

GOVERNANCE  

Re-appointment 
of auditors 

Board 
evaluation 

SHAREHOLDER 
ENGAGEMENT
Annual General 
Meeting

Share buy back 
programme 

Update on 
shareholder  
and market 
perception  
of the Group

RISK 

Annual review  
of Group risk 
processes and 
mitigation plans 

www.inchcape.com 

49

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
 
 
 
CORPORATE GOVERNANCE REPORT CONTINUED

COMMITTEES’ RESPONSIBILITIES
The table below shows the key Committees and their responsibilities. The Audit Committee Report can be found on page 55.  
The Nominations Committee Report can be found on page 57, the Remuneration Committee Report can be found on page 65  
and the CR Committee Report can be found on page 40. 

INCHCAPE PLC BOARD

AUDIT
COMMITTEE

REMUNERATION
COMMITTEE

EXECUTIVE
COMMITTEE

NOMINATIONS
COMMITTEE

CORPORATE
RESPONSIBILITY
COMMITTEE

Delegated  
authorities

Reviews

• Financial reporting

• Remuneration policy

• Group Strategy 

• Balance of the Board 

• Oversight of the Group 

• Financial risk 

management 

• Internal Control

• Full year and  

half year results 

• Accounting policies

• Terms of engagement  

of auditors 

• Incentive plans

• Performance targets

• Operational 

Management

• Leadership of  

the Group

CR Programme

• Achievement of 

performance targets  
for short and long term 
incentives 

• Pay across the Group 

• Quarterly performance 
against strategic goals 

• Quarterly performance 

against AOP

• Composition of Board

• Group CR Policy

• Skills, knowledge  
& experience on  
the Board

• Diversity 

Recommends • Re-appointment  

of auditors

• Audit tender 

• Auditors’ remuneration 

• Level and structure  
of remuneration for 
Executive Directors and 
Executive Committee 

• Development 
opportunities  
for key talent

• Programmes to further 

• Remuneration Policy 

strategic agenda 

• Appointments to  

• Group CR strategy

the Board 

• Election/re-election  

of Directors at Annual 
General Meeting 

Monitors

Approves

• Integrity of financial 

• Appropriateness of 

statements 

Remuneration Policy 

• Employee engagement 
levels across the Group

• Independence of 

• Group’s CR risk exposure 

Non-Executive Directors

• Legal & regulatory 

• Effectiveness of  

• Legal and regulatory 

• Inchcape Advantage 

• Succession planning 

requirements 

internal controls and  
risk management 

• Internal Audit function 

• Legal and regulatory 

requirements 

• Statements in Annual 
Report concerning 
internal controls and  
risk management 

• Policy on non-audit 

services 

• Whistleblowing 
procedures 

requirements 

• Customer 1st strategy 

• Remuneration Policy 

• Group wide strategic 

• Nominations  

• Annual CR Report

programmes 

Committee Report

• External appointments 
for Executive Directors 

• Skills profile for 

Non-Executive Directors 

• Remuneration 

packages for Executive 
Directors and Executive 
Committee members 

• Design of long term 

incentive plans 

• Performance  

targets for long term 
incentive schemes 

50 

Inchcape plc Annual Report and Accounts 2013

LEADERSHIP 
The Board met five times during 2013. Attendance is shown in the table below. 

Name of Director

Scheduled

Attended Scheduled

Attended Scheduled

Attended Scheduled

Attended Scheduled

Attended

Board  
Meetings

Audit Committee  
Meetings

Nominations  
Committee Meetings

Remuneration  
Committee Meetings

Corporate Responsibility  
Committee Meetings

Chairman 
Ken Hanna 
Group Chief Executive 
André Lacroix 
Group Finance Director 
John McConnell 
Non-Executive Directors 
Vicky Bindra 
Simon Borrows  
(Senior Independent Director)
Alison Cooper 
John Langston*
Nigel Northridge 
Will Samuel**
Till Vestring 

5

5

5

5

5
5
2
5
2
5

5

5

5

5

5
5
2
5
2
5

–

–

–

–

4
4
1
–
1
–

–

–

–

–

4
4
1
–
1
–

2

2

–

–

2
–
–
–
1
1

2

2

–

–

2
–
–
–
1
1

2

–

–

–

–
–
–
2
1
2

2

–

–

–

–
–
–
2
1
2

3

3

–

3

–
–
–
–
–
–

3

3

–

3

–
–
–
–
–
–

*   John Langston was appointed on 1 August 2013. 

** Will Samuel resigned on 16 May 2013.

ROLES AND RESPONSIBILITIES 
The roles of the Chairman and Chief Executive are separate. A summary of their responsibilities is set out below.

CHAIRMAN 
• To lead an effective Board by 
providing direction and focus  
and promoting open and 
constructive debate

• Ensuring that members receive 
information that is accurate,  
relevant and timely

• Responsibility for composition  

of the Board to ensure that the  
members have the right mix of  
skills, knowledge and experience

• Chair the Nominations  

Committee and membership  
of the CR Committee

GROUP CHIEF EXECUTIVE 
• To develop the Group’s strategy  
and business plans for approval  
by the Board

• Report to the Board on performance, 
the implementation of strategy and 
significant developments

• To lead the Executive Committee, 

develop and implement the Group’s 
strategy, manage risk and the  
internal control framework

• Responsibility for the day to day 

operations of the Group, providing 
information to the Board to aid the 
decision making process

• To regularly engage with shareholders 
on the Group’s activities and progress 
against objectives

SENIOR INDEPENDENT DIRECTOR 
• To act as a sounding board  

for the Chairman

• To serve as an intermediary  

to other Directors

• To be available to shareholders  

should they have concerns  
which have not been resolved 
through the normal channels

• To hold an annual meeting of 

Non-Executive Directors to evaluate 
the performance of the Chairman

NON-EXECUTIVE DIRECTORS 
The Non-Executive Directors bring a wide range of skills and experience to the Board. They are responsible for using their  
independent judgement in decisions regarding the development and implementation of the Group’s strategy, monitoring  
and reporting of performance and the integrity of internal controls and risk management. 

The biographies of the Board can be found on pages 44 to 45. 

The Non-Executive Directors held meetings in May and November without the presence of the Executive Directors.

www.inchcape.com 

51

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
CORPORATE GOVERNANCE REPORT CONTINUED

EFFECTIVENESS 
COMPOSITION OF THE BOARD
The Board consists of the Chairman, two Executive Directors and 
six Non-Executive Directors. Will Samuel, who had served on the 
Board for nine years, resigned in May 2013. John Langston was 
appointed to the Board in August 2013 and became Chairman 
of the Audit Committee in September 2013. 

All Non-Executive Directors were considered independent during 
2013, in accordance with the Code. 

• Group Finance Director – financial review, current KPIs 

• Group Financial Controller – operational financial review, 

reporting systems and processes 

• Group Audit Director – risk management, assurance  

processes and internal controls

• Group Chief Information Officer – overview of the Group’s  

IS strategy and structure 

• Director of Taxation – overview of the Group’s tax structure 

THE GEOGRAPHIC MAKE-UP 
OF THE BOARD

LENGTH OF SERVICE OF 
NON-EXECUTIVE DIRECTORS

• Group Communications Director – brand, marketing, internal 
and external communications and Inchcape Advantage

• External auditor – external audit function 

The Board is kept up to date throughout the year with key 
information which includes: 

• Regional updates from Executive Committee members and 

other senior managers; 

• Operational updates from departmental heads including,  

tax, IT and internal audit; 

• Monthly financial updates; and 

• An annual overseas visit and UK dealership visits which allow  
the Non-Executive Directors to informally meet the Group’s 
employees to gain a deeper understanding of the business 

The Company Secretary is available to offer advice and services 
in relation to the business of the Board should they require it. 

EVALUATION 
In 2013, the Senior Independent Director facilitated an  
internal review which consisted of one-to-one interviews  
and a questionnaire which covered: 

• strategy

• Board knowledge, effectiveness and contribution 

• succession

• risk management

• the Nominations, Audit, Remuneration and CR Committees

• Board administration 

The questionnaire was designed to encourage an open 
exchange of views on how the Board operates.

The evaluation concluded that there is widespread agreement 
and support for Board structure and processes. Also, as a result  
of the evaluation, there will be a continued focus on Board 
composition and succession planning of the Board and senior 
management during 2014. 

The Non-Executive Directors met without the Chairman present to 
consider his performance. The Non-Executive Directors expressed 
no concerns over the Chairman’s leadership of the Board. 

RE-ELECTION 
In accordance with the Code, all Directors stand for election  
or re-election at the Annual General Meeting (the AGM).  
At the 2013 AGM, shareholders re-appointed all the Directors.

Asia 

UK 

22%

78%

1 year 

1> 4 years 

4> years 

1

6

2

APPOINTMENTS TO THE BOARD 
The Nominations Committee has responsibility for evaluating the 
composition of the Board and nominating suitable candidates  
to the Board to fill any vacancies. Details of the activities of the 
Nominations Committee can be found on page 57. 

The Company recognises that its Board members may be invited 
to become Directors of other companies and that this additional 
experience is likely to benefit the deliberations of the Board. Details 
of other directorships held are given in their biographies on pages 
44 to 45. The Executive Directors are generally permitted to take 
one non-executive position as long as it does not lead to conflicts 
of interest or undue time commitment. 

COMMITMENT 
The members of the Board are expected to allow sufficient  
time to discharge their duties effectively. The minimum number  
of days required by the Non-Executive Directors is set out in the  
letter of appointment. 

DEVELOPMENT AND INFORMATION AND SUPPORT 
New Directors receive a tailored induction programme designed  
to give them a comprehensive understanding of the strategy, 
operations and values of the Group. John Langston joined the 
Board in 2013 and received a formal induction. Over two days,  
he met with the following key members of the Group to gain  
an understanding of their roles and the Company’s operations: 

• Chairman – the Board, its Committees, history of the Group, 

vision and values 

• Group Chief Executive – strategy, overview of operational 

businesses, analyst and investor engagement 

• Group Company Secretary – directors’ duties and regulatory 

rules, governance and Board administration 

• Group HR and Business Development Director – key 
management, succession planning, remuneration  
policy, business development strategy 

52 

Inchcape plc Annual Report and Accounts 2013

RISK MANAGEMENT PROCESS

THE BOARD
Responsibility for identifying significant risks, determining the Group’s risk appetite and oversight of the principal risks  
to the Group’s strategic objectives 

AUDIT COMMITTEE
Delegated responsibility from the Board for risk management, Internal Controls,  
compliance and whistleblowing

INTERNAL AUDIT
Responsibility for reviewing financial and operational controls, monitoring risk capture and mitigating  
actions, reporting to the Audit Committee

GROUP iPOM COMMITTEE
Key day to day risk oversight is managed through the Group iPOM Committee which is chaired by the Group Chief Executive.  
Its remit ensures that: focus is on key risks and actions to mitigate identified risks; compliance programmes exceed  
external benchmarks; appropriate defences are in place to mitigate risks; whistleblowing policy is  
managed to reduce risk of fraud

MARKET iPOM COMMITTEES
Sub-committees of the Executive Committee in each market report into the Group iPOM Committee to ensure that risk 
management oversight remains at the highest level in each market. Meetings are co-ordinated to ensure that appropriate 
reviews are performed in line with the Group iPOM Committee, Audit Committee and Board meetings

FUNCTIONAL ASSURANCE PROVIDERS
Functional teams are a key source of risk management effort

CORPORATE ASSURANCE
Lead continuous improvement in our risk management practices

ENABLERS

ACCOUNTABILITY 
FINANCIAL AND BUSINESS REPORTING
The Board is responsible for presenting a fair, balanced  
and understandable assessment of the Group’s position and 
prospects. A statement of the Directors’ responsibility for reporting 
the financial statements, the going concern statement and the 
statement by the Directors that they consider the Annual Report, 
as a whole, to be fair, balanced and understandable is set out  
on page 74. The statement by the auditors about their reporting 
responsibilities is given on page 141. 

The Board is responsible for establishing and maintaining 
adequate internal controls over regular financial reporting  
for the Group, including the consolidation process. There is a 
comprehensive system of internal controls in place, including  
the Annual Operating Plan (AOP), which is reviewed and 
approved by the Board. Monthly actual results are reviewed  
by management against the AOP and, where appropriate, 
revised forecasts are presented to the Board. All data to be 
consolidated in the Group’s financial statements is reviewed 
thoroughly by management to ensure that it complies with 
relevant accounting policies and that financial reporting gives  
a true and fair reflection of the financial position of the Group.

RISK MANAGEMENT AND INTERNAL CONTROLS 
Internal Controls over the financial reporting framework are 
designed to provide reasonable assurance regarding the 
reliability of financial reporting as well as the preparation of  
the financial statements in accordance with IFRS. Internal  

Audit and management regularly assess the effectiveness  
of internal controls over financial reporting as well as the 
preparation of financial statements based on the framework 
contained in the Turnbull Guidance. There have been no 
significant changes and the Board has concluded that the 
Group’s internal system of controls over financial reporting  
was effective during the year. 

The Board has overall responsibility for risk management and  
is advised of key risks (including environmental, social and 
governance risks) facing the Group on a rolling 12 month  
basis, with a formal review of the most significant risks annually  
or more frequently if required. Risks are categorised as systematic 
risks – defined as known risks which are largely unchanging or 
which apply Group wide and are managed through standard 
policies and procedures, and dynamic risks – forward looking 
risks which can be specific to a market, region or function, which 
change in nature constantly and which are therefore managed 
through bespoke mitigation or response plans. 

Inchcape Peace of Mind (iPOM) is the Group wide programme 
developed to drive risk management and engage risk aware 
behaviours across the Group. The Group uses iPOM to define  
and emphasise ‘the right way to do business’. The central 
principle of iPOM is to ensure that risk management is recognised 
as something within every employee’s scope of responsibility. The 
iPOM framework encourages and enables employees to make 
decisions which balance performance with conformance, 
ensuring that the Group does business in the right way and 

www.inchcape.com 

53

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
CORPORATE GOVERNANCE REPORT CONTINUED

protects its reputation and the value it creates. The Group’s 
principal risks can be found on pages 36 to 37. 

AUDIT COMMITTEE AND AUDITORS 
The Board has delegated responsibility for risk management  
and internal controls to the Audit Committee. Details of the 
Committee’s activities during the year can be found on  
pages 55 to 56. 

REMUNERATION 
The Remuneration Committee has responsibility for developing 
the Company’s remuneration policy and monitoring its 
implementation. Details of the Committee’s activities along  
with the Remuneration Report can be found on pages 58 to 73. 

RELATIONS WITH SHAREHOLDERS 
The Board understands that effective communication is essential 
to enable shareholders to gain a clear understanding of the 
Group’s strategy, business model and remuneration policy. 

The Chairman, Group Chief Executive, Group Finance  
Director and Head of Investor Relations hold regular meetings 
with institutional investors throughout the year through a 
comprehensive investor relations programme. The programme 
includes site visits, roadshows and conferences. During the  
year approximately 260 institutions met with management  
to discuss the Group and its objectives. 

As part of the 2014 programme, institutional investors will be  
able to attend an investor day during which the Executive 
Committee will give presentations covering the Group’s  
unique global operations, the focus on delivering operational 
excellence and the confidence in delivering sustainable growth. 

Shareholders are also kept informed of Company performance 
through regular press releases. These are made available to  
the London Stock Exchange and on the Company’s website. 

Presentations were held for analysts for the Group’s annual and 
half yearly results. Recorded conference calls are also held for 
analysts on the release of Interim Management Statements.  
These presentations and calls are published on the Company’s 
website so that both private and institutional investors or potential 
investors have access to the information. 

The Board is provided with regular updates on the views raised  
by the Company’s investors. During the year, the Board received  
a presentation from external advisors on shareholder and market 
perception of the Group and its strategy. 

ANNUAL GENERAL MEETING (AGM)
The AGM gives all shareholders an opportunity to meet the  
Board and ask any questions they have regarding the Group. 
The Board encourages participation of private shareholders at  
the AGM, however, the Board understands that it is not always 
possible for shareholders to attend. For this reason, a prepaid  
reply form is sent to shareholders to enable them to give their 
views should they be unable to attend the AGM in person. 

The Company complies with the Code as it relates to voting,  
the proposal of separate resolutions on each substantially 
separate issue and the attendance of Committee Chairmen  
at the AGM. Details of the voting on resolutions at the AGM are 
made available on the Company’s website. 

The Group is committed to reducing its impact on the environment 
and encourages shareholders to receive communications 
electronically to reduce paper usage. 

Shareholders can also register for news alerts via email. Please visit 
the website www.inchcape.com/investors for more information.

It is important for investors to receive communications in the form 
most appropriate to their needs and they can change the way 
they receive shareholder communications at any time. 

INVESTOR RELATIONS CALENDAR

Auto Conference

Roadshow

Dec

Jan

Auto Conference

Hong Kong Investor Day

Nov

Feb

Annual Results

Interim Management Statement 

Audiocast

Oct

Sep

THROUGHOUT THE YEAR 
1:1 MEETINGS AND 
INCHCAPE ADVANTAGE 
SITE VISITS HELD

Mar

Apr

Retail Conference

Roadshow

Interim Results

Audiocast & Presentation

Roadshow

Aug

May

Jul

Jun

54 

Inchcape plc Annual Report and Accounts 2013

Audiocast & presentation

Roadshow

Broker & Retail Conferences

Roadshow

Interim Management 
Statement

Audiocast

Retail Conference

Annual General Meeting

Retail Conferences

AUDIT COMMITTEE REPORT

JOHN LANGSTON,
CHAIRMAN

AUDIT COMMITTEE MEMBERSHIP AND MEETINGS 2013
The Audit Committee is comprised of three independent 
Non-Executive Directors, John Langston, Alison Cooper  
and Simon Borrows. John was appointed as Chairman on  
1 September 2013 and is a qualified chartered accountant.  
He is considered to have recent and relevant experience in 
accordance with the provisions of the Code. 

The Committee held four meetings during 2013 and  
attendance is shown in the table on page 51. 

Only members of the Committee are required to attend 
Committee meetings however, other individuals (such as  
the Chairman, Group Chief Executive, Group Finance  
Director, Group Audit Director and external auditors)  
are able to attend by invitation.

KEY RESPONSIBILITIES 
The Board has delegated certain responsibilities to the Audit 
Committee which are set out in its terms of reference. 

These are reviewed on an annual basis and are available  
on the Company’s website www.inchcape.com/about_us/
governance. The key responsibilities are as follows: 

• Monitor the integrity of the financial statements and formal 

announcements 

• Review and recommend to the Board for approval the  

annual and half yearly reports

• Review Group accounting policies 

• Review significant financial reporting issues

• Review the financial and operational risks, policies  

and risk management 

• Monitor the effectiveness of internal controls and  

risk management 

• Monitor and review the effectiveness of the internal  

audit function

• Monitor the effectiveness and independence of the  

external auditors

• Approval of the policy on non-audit services

• Review representation letter requested by external auditors 

• Recommend the re-appointment of the external auditors

• Recommend, for approval, the remuneration of external auditors 

• Whistleblowing 

ACTIVITIES DURING THE YEAR 
During the year the Committee focused on the following matters:

• Review of the interim and year end financial statements  

for the Group

• Review of the consistency and appropriateness of the 

accounting policies

• Review of the methods used to account for significant 

transactions, completeness of disclosures and material  
areas in which significant judgements had been applied

• Review of the effectiveness of internal controls, risk assessment 

process, the assurance process and changes to significant risks

• Approval of the Internal Audit Plan and review of its effectiveness 

• Review of the accounting controls and IT control environment 

for new systems 

• Approval of the terms of engagement, strategy, scope  

and effectiveness of the external auditors 

• Review whistleblowing arrangements and procedures  

in place during the year 

• Review tax and litigation updates 

SIGNIFICANT ISSUES
As part of the reporting and review process, the Committee has 
discussed the significant issues considered in relation to the 
financial statements and how those issues were addressed. 

During the year the Committee considered the following key risks, 
accounting issues and judgements: 

Significant issue
Impairment  
of goodwill

IT controls 
framework 

Going 
Concern 

Action taken 
Management prepared a detailed impairment 
review paper on the goodwill in the Group. The 
Committee challenged the methodology, 
assumptions and sensitivity analysis used by 
management. The Committee also considered 
the independent review by the external auditors. 

The Committee concluded that the goodwill 
carrying amounts shown in note 11 on page 112  
of the financial statements were appropriate and  
it approved the disclosures. 
The Group is committed to maintaining a Group 
wide internal controls framework to ensure that 
appropriate controls are designed across key 
business processes to reduce financial reporting 
risks. Regular updates were given to the Committee 
on the progress of our global systems roll out. 

The Committee, having challenged the plans, 
progress and risk management of the project 
concluded that it was satisfied with the 
appropriateness of the controls currently in 
operation across the Group. 
Management prepared a detailed paper on 
going concern using the strategic plan forecasts 
that had been approved by the Board including 
the committed and uncommitted facilities 
available, and then conducted sensitivity analysis. 

The Committee challenged the assumptions used 
and also considered the review conducted by the 
external auditors. The Committee concluded that 
the Board is able to make the Going Concern 
statement on page 74 of the Directors’ Report. 

www.inchcape.com 

55

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
CORPORATE GOVERNANCE REPORT CONTINUED

FINANCIAL AND BUSINESS REPORTING 
The Committee is responsible for monitoring the integrity of the 
financial statements including the Group’s annual and half yearly 
results and ensuring they are fair, balanced and understandable.

The external auditors also provide an auditors’ report to the 
members providing an independent opinion on the truth and 
fairness of the Group’s financial statements. This report can be 
found on page 139. An external auditors’ review report of the 
Group is also included in the half yearly results announcement. 

RISK MANAGEMENT AND INTERNAL CONTROL 
The Group has well established risk management and internal 
control processes. These are regularly subject to audit and  
the results are reported to the Audit Committee and the Board  
for their review. iPOM is the Group wide risk management 
programme, which has the objective to drive risk management 
and risk aware behaviours across the Group. 

Day to day management of risk is delegated to the iPOM 
Committee, which consists of the Group Chief Executive, the 
Group Finance Director, the Group HR Director, the Group  
General Counsel, the Group Audit Director and the Group  
Head of Corporate Assurance. The Committee meets six  
times a year to manage oversight of systemic and dynamic  
risk at Group level and throughout the markets. 

It has a broad remit which ensures that: 

• the correct management focus is on key risks and actions to 

mitigate or respond to identified and emerging risks

• a compliance programme is in place in all markets and head 
offices which meets or exceeds external benchmarks and is 
appropriate in terms of the legal requirements, content, sector, 
cost and resource requirement

• appropriate defences are in place to mitigate exposure to,  

or effect a response to, any risk that may crystallise

Further information on the risk management process can be 
found in the Accountability section of the Corporate Governance 
Report on page 53.

INTERNAL AUDIT 
The Committee reviewed and agreed the Internal Audit Plan.  
This included the proposed audit approach, allocation of 
resources and the number of audits to be undertaken. 

The Group Audit Director reported regularly on the audits  
carried out, which covered a range of operational, financial  
and IT processes and progress was reviewed against the Plan.

The Group Audit Director and his team met with the Committee 
without the presence of management.

EXTERNAL AUDIT
The Audit Committee has recommended to the Board that  
a resolution be put to shareholders at the Annual General 
Meeting to re-appoint PricewaterhouseCoopers LLP as auditors  
of the Company for a further year subject to their continued 
satisfactory performance. The Committee reviewed the 
effectiveness, independence and objectivity of the external 
auditors and no matters of concern were raised during 2013. 

The Committee keeps under review the ongoing legislative 
proposals on audit tendering and rotation from the EU and the 
Competition Commission, and will implement them when they 
become final. These proposals have in effect superseded the 
FRC’s comply-or-explain approach that underpins the Code 
which would otherwise have applied to the Company for the  
first time this year. The FRC plans to withdraw this tendering 
provision during 2014. 

PricewaterhouseCoopers LLP has been the Company’s auditor 
for more than 20 years and the transitional rules that the EU  
has proposed are expected to require an initial change of audit 
firms no later than 2020. The Committee will continue to consider 
annually whether to conduct an audit tender for audit quality or 
independence reasons. 

The external auditors attend all Committee meetings and the 
Committee also meets with the external auditors without 
management present.

EFFECTIVENESS AND INDEPENDENCE OF  
EXTERNAL AUDITORS
The Committee reviewed the effectiveness of the external audit 
process during the year by:

• Reviewing the experience and expertise of the auditors

• Reviewing the completion and variations, if any, of the  

audit plan

• Reviewing the thoroughness and insight of the external auditors 

in the treatment of principal accounting judgements

• Reviewing the content of the Report to the Audit Committee

The Committee received a formal statement of independence 
from the external auditors when the external auditors presented 
their Report to the Audit Committee for the interim review and 
year end audit. The reports identified their assessment of key 
issues arising from their work and highlighted the principal 
accounting judgements underlying the Group’s results to  
assist the Audit Committee in carrying out its own review  
of the interim and year end financial information.

To safeguard the auditors’ independence the external  
auditors must:

• not undertake certain non-audit services 

• request authority from the Audit Committee Chairman for 

non-audit services above a specific fee level

The Committee reviewed its policy of services provided by the 
external auditors for non-audit services. The policy is in place to 
ensure that the external auditors’ objectivity and independence 
are not compromised by earning a disproportionate level of fees 
for non-audit services or by performing work which, by its nature, 
may compromise the external auditors’ independence.

The level and nature of non-audit fees are reviewed at year end 
and at the half year to ensure that the policy is being adhered  
to. The current policy is to maintain a 1:0.5 fee ratio except  
where expressly approved by the Audit Committee Chairman. 
Non-audit fees relate mainly to tax advisory services. 

The Audit Committee is responsible for authorising the provision  
of any non-audit services provided by the external auditor before 
they may commence and a breakdown of fees paid can be 
found on page 100 in note 3d.

56 

Inchcape plc Annual Report and Accounts 2013

NOMINATIONS 
COMMITTEE REPORT

KEN HANNA,
CHAIRMAN

KEY RESPONSIBILITIES 
• Evaluate balance of skills, knowledge and experience  

on the Board 

• Agree skills profile for candidates to fill vacant Board positions

•  Nominate suitable candidates for Board approval

• Succession planning for Executive Directors and  

Senior Management

•  Review the size and structure of the Board

The terms of reference for the Nominations Committee can be 
found on the website www.inchcape.com/about_us/governance

Only members of the Committee are required to attend 
Committee meetings however, other individuals (such as the 
Group HR Director and external consultants) are able to attend 
by invitation. Membership and meetings held during 2013 are 
shown in the table on page 51. 

ACTIVITIES DURING THE YEAR
Composition of the Board and its Committees – Will Samuel 
retired from the Board in May 2013. After a review of the skills and 
competencies of the Board, it was agreed that a Director with 
financial experience would benefit and strengthen the Board. 

A skills profile was prepared and an external search consultant, The 
Inzito Partnership, appointed to assist in the recruitment process. 
John Langston was identified as a suitable candidate and his 
appointment was recommended to the Board for approval.   
The Inzito Partnership does not provide any other services nor 
does it have any other connection with the Company. 

It was also agreed that Simon Borrows would be appointed  
the Senior Independent Director and step down from his role  
as Audit Committee Chair whilst remaining a Committee 
member. John Langston was appointed as the Audit  
Committee Chairman with effect from 1 September 2013. 

Other changes during the year include the appointment  
of Till Vestring as a member of the Nominations Committee. 

Independence – The Committee reviewed the independence  
of the Non-Executive Directors and agreed to recommend to  
the Board that it should determine that they remain independent 
in accordance with the UK Corporate Governance Code. 

Length of service – The Committee reviewed the time served by  
the Non-Executive Directors and confirmed that it was comfortable 
with the continued service of the Non-Executive Directors. 

Simon Borrows completed his initial three year term in 2013. The 
Committee evaluated his performance and agreed that he 
should be appointed for a further three year term subject to 
annual re-election by shareholders at the AGM. 

Time commitment – The Committee reviewed the time 
commitment required by the Non-Executive Directors and 
confirmed that it was satisfied that all Directors had met or 
exceeded the time commitment required. 

Election/Re-election of Directors – In accordance with the UK 
Corporate Governance Code, the Committee recommended  
to the Board that all Directors stand for election or re-election  
at the Annual General Meeting. 

Policy on Board appointments – The Committee reviewed its 
policy on multiple board appointments and confirmed that  
the Directors had complied with the policy during the year. 

Diversity policy – the Committee recognises the benefits  
of having a diverse Board and sees increasing diversity at  
Board level as an essential element in delivering the Group’s 
strategy and objectives. 

The Company believes that a truly diverse Board will include  
and make good use of differences in skills, regional and  
industry experience as well as background, race and gender. 
These differences will be considered in determining optimum 
composition of the Board and when possible should be 
balanced appropriately. All Board appointments are made  
on merit and in the context of the skills and experience  
needed for the Board to be effective.

Succession planning – The Committee’s terms of reference  
state that it is responsible for giving full consideration to  
succession planning for the Directors and members of  
the Group Executive Committee, taking into account the 
challenges and opportunities facing the Company. During  
2013, succession planning was discussed as part of the two  
day Group strategy review by the Board. 

www.inchcape.com 

57

DIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATIONSTRATEGIC REPORTGOVERNANCE 
DIRECTORS’ REPORT ON REMUNERATION

DEAR SHAREHOLDER
I am pleased to introduce the Directors’ Report on Remuneration 
for the year ended 31 December 2013, which has been prepared 
by the Remuneration Committee and approved by the Board. 
The Group delivered a strong performance in 2013. Sales increased 
by 7.2%, profit before tax and exceptional items was up 11.2%  
to a record for the business of £274.6m. Adjusted earnings per 
share rose by 11.3%.

In August 2013, the UK Government Department of Business, 
Innovation & Skills (BIS) published regulations setting out  
what companies must disclose in the Directors’ Report on 
Remuneration with the overall aim of improving transparency, 
empowering shareholders and promoting best practice. This 
Report is divided into two sections. The first is the Directors’ 
Remuneration Policy, which details the Group’s remuneration 
policies and links to strategy as well as projected pay outcomes 
under various performance scenarios. The second section is  
the Annual Report on Remuneration, which focuses on the 
implementation of the remuneration policy in 2013 including the 
total actual remuneration paid to each Director and details of 
performance against targets, and how we intend to implement  
our remuneration policy in 2014.

The Report complies with Regulation 11 and Schedule 8 of the 
Large and Medium–Sized Companies and Groups (Accounts 
and Reports) (Amendment) Regulations 2013 and other relevant 
requirements of the FCA Listing Rules. The Committee believes 
that the Company has complied with the provisions regarding 
remuneration matters contained within the UK Corporate 
Governance Code. In particular, the Committee is satisfied that the 
approach to setting the structure of remuneration packages for 
senior executives underpins the effective and proper management 
of risk by rewarding executives fairly for sustainable profit growth 
and long term returns to shareholders and delivering a significant 
portion of senior executive remuneration in shares.

Following the year end, the Committee has started a consultation 
with its larger shareholders on some proposed minor changes to 
the EPS targets for long term incentive awards to be made in 
2014. The outcome of this consultation will be reported in the 
2014 Directors’ Report on Remuneration. 

We will be putting the Directors’ Remuneration Policy to a binding 
shareholder vote and the Annual Report on Remuneration to an 
advisory vote at the Annual General Meeting (AGM) on 16 May 
2014, asking our shareholders to approve these reports.

NIGEL NORTHRIDGE, 
CHAIRMAN OF THE REMUNERATION COMMITTEE 

REMUNERATION COMMITTEE FOCUS DURING THE YEAR:

• There were no major changes to the Group’s remuneration 

policy during the year 

• Continued strong performance of the business: adjusted 
earnings per share rose by 11.3% and profit before tax is  
7.4% above 2012

• Remuneration focus continues to be on revenue and 

operating profit in the short term and EPS and ROCE in  
the medium to long term

58 

Inchcape plc Annual Report and Accounts 2013

PART 1 – DIRECTORS’ REMUNERATION POLICY

This section of the Report sets out the policy which shareholders are asked to approve at the 2014 AGM. The Committee intends  
that this policy will formally come into effect from 16 May 2014.

Our remuneration policy is based on the following objectives:

• Align with and support the Group’s business strategy;

• Enable the Company to attract, retain and motivate executive management;

• Encourage the right behaviours, drive performance and reward results by delivering upper quartile pay for upper quartile 

performance; and

• Align executive management and shareholders’ interests.

In addition, the Committee considers performance on environmental, social and governance issues when setting the remuneration 
policy and believes that the policy does not raise risks in these areas by motivating irresponsible behaviour.

REMUNERATION POLICY FOR EXECUTIVE DIRECTORS

Element

Objective and link to strategy

Operation and performance metrics

Opportunity

Base salary

To pay competitive  
salary to attract, retain  
and motivate talent

Salaries are reviewed annually  
and any increases typically take  
effect from 1 April of each year

Annual bonus

To motivate outstanding 
performance; specifically,  
to reward sustainable  
growth in profits, i.e.  
growth that comes from  
the top line as well as from 
improving margins, and to 
maintain exceptional levels  
of customer service

Adjustments to salary will take  
account of:

• increases awarded across the  

Group as a whole, and conditions 
elsewhere in the Group

• experience and performance  

of the individual

• pay levels at organisations of a  
similar size, complexity and type

• changes in responsibilities or  

scope of the role

Based at least 70% on annual  
financial performance. Measures  
may include (but are not limited to) 
revenue and operating profit

Any annual bonus earned above  
100% of salary is paid in shares  
which are automatically invested  
in the co-investment plan

The bonus is reduced if Net Promoter 
Score (NPS) falls below target levels  
of performance 

The Committee retains discretion  
to adjust the bonus outcome up or  
down to ensure it is a fair reflection of  
the Group’s underlying performance

Increases are not expected to  
exceed average increases for senior 
management, unless a change in  
scope or complexity of role applies 

150% of salary maximum payable  
for achieving stretch performance 
against all measures

60% of salary payable for target 
performance

12% of salary payable for entry level 
performance

www.inchcape.com 

59

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

REMUNERATION POLICY FOR EXECUTIVE DIRECTORS CONTINUED

Element

Objective and link to strategy

Operation and performance metrics

Opportunity

Performance  
share plan (PSP)

To provide a meaningful 
reward to senior executives 
linked to the long term 
success of the business

Annual awards of ‘normal’  
performance shares, vesting based  
on three year EPS growth and three  
year average ROCE performance 

The mix of ‘normal’ and 
‘enhanced’ performance 
shares enables the delivery  
of median pay for median 
performance; upper  
quartile pay for upper  
quartile performance;  
and upper decile pay for 
upper decile performance

To strengthen alignment  
with shareholders by  
defining award sizes  
as a number of shares

Co-investment 
plan (CIP)

To encourage executive  
share ownership  
and reinforce long  
term success

The performance measures may  
vary year on year to reflect strategic 
priorities, subject to a minimum of  
50% to be based on EPS growth, but 
allowing for the potential introduction of  
a third measure to facilitate continued 
alignment with the Company’s strategy

Annual awards of ‘enhanced’ 
performance shares, vesting  
on stretch EPS targets, over and  
above those attached to ‘normal’ 
performance shares

Any dividends paid would accrue  
over the vesting period and would be 
paid only on those shares that vest

The Committee has discretion to  
reduce or prevent vesting in the  
event of a material restatement  
of the Group financial statements  
or gross misconduct

The Committee also has discretion to 
adjust the performance conditions in 
exceptional circumstances, provided  
the new conditions are no tougher or 
easier than the original conditions
A voluntary share investment  
opportunity in return for a  
performance based match 

Any bonus over 100% of salary will  
be paid in shares which will be 
automatically invested in the plan. 
Further voluntary investments may  
be made up to the investment limit

Invested shares can be withdrawn  
at any time but the entitlement  
to a match would be lost if the  
invested shares are withdrawn  
before the end of the relevant  
three year vesting period

Vesting of matching awards based  
on three year EPS growth and three  
year average ROCE performance

Award levels are expressed as a number 
of shares, subject to an individual limit of 
300% of salary in normal circumstances

However, the Committee will review 
award sizes prior to each grant to  
ensure that they are appropriate in  
light of market data and individual  
and Group performance 

Threshold level performance will result  
in 25% vesting of the ‘normal’ shares  
and no vesting of the ‘enhanced’ shares

The Committee has discretion to  
make higher awards in exceptional 
circumstances. Any such additional 
award would be capped at 150%  
of salary 

Executive Directors may invest up  
to an overall normal maximum  
of 50% of post-tax salary

Maximum match of 2:1, threshold  
of 0.5:1

Maximum normal matching award  
is therefore 100% of salary in any  
year, and threshold matching  
award is 25% of salary

In exceptional circumstances the 
Committee may increase the investment 
opportunity up to 100% of post-tax salary

60 

Inchcape plc Annual Report and Accounts 2013

Element

Objective and link to strategy

Operation and performance metrics

Opportunity

Co-investment 
plan (CIP) 
continued

Save as you  
earn (SAYE)

To encourage  
share ownership

Pension

To provide market  
competitive pension  
benefits where it is  
cost effective and  
tax efficient to do so

Other benefits

To provide market  
competitive benefits  
where it is cost effective  
and tax efficient to do so

The performance measures may vary 
year on year to reflect strategic priorities, 
subject to a minimum of 50% to be 
based on EPS growth, but allowing for the 
potential introduction of a third measure 
to facilitate continued alignment with the 
Company’s strategy

Any dividends paid would accrue over 
the vesting period and would be paid 
only on those shares that vest

The Committee has discretion to  
adjust the performance conditions in 
exceptional circumstances, provided  
the new conditions are no tougher  
or easier than the original conditions
UK employees are able to make monthly 
savings, over a three year period. At the 
end of the savings period the funds are 
used to purchase shares under option

As this is an all-employee scheme and 
Executive Directors participate on the 
same terms as other employees, the 
acquisition of shares is not subject to  
the satisfaction of a performance target
The Group’s pension scheme, Cash+,  
is a career average cash retirement 
scheme which accrues 16% of earnings 
(capped at £300,000 p.a.) paid as a 
lump sum at the age of 65

Members are required to contribute  
7% of pensionable salary

Executive Directors may also receive  
a salary supplement in lieu of  
pension contributions

Salary is the only element of 
remuneration which is pensionable
Benefits currently include  
(but are not limited to):

• company cars

• medical care

• life assurance premiums

All benefits are non-pensionable

Participation limits are those set  
by the UK tax authorities from  
time to time

Eligibility to join the Cash+ scheme  
at a minimum level to meet  
regulatory requirements

Cash supplement up to 40% of  
base salary

None of the existing Executive Directors 
received total taxable benefits exceeding 
5% of salary over the last two financial 
years, and it is not anticipated that the 
cost of benefits provided will materially 
exceed this level over the next three years

The Committee retains the discretion to 
approve a higher cost in exceptional 
circumstances (e.g. relocation)

To encourage share ownership and ensure alignment of executive interests with those of shareholders, Executive Directors are  
required to hold a fixed number of shares equivalent to 200% of base salary. Each Executive Director has five years from 2007,  
or date of appointment if later, to reach this shareholding. 

www.inchcape.com 

61

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

NOTES TO THE POLICY TABLE
PAYMENTS FROM EXISTING AWARDS
Executive Directors are eligible to receive payment from any 
award made prior to the approval and implementation of the 
remuneration policy detailed in this report. Such awards include 
vested but unexercised options, as detailed on page 72.

to an extensive shareholder consultation prior to its 
implementation and has received strong support from our 
shareholders as reflected in the votes in favour of our Directors’ 
Remuneration Reports at the 2011, 2012 and 2013 AGMs. The 
Committee will of course continue to keep the appropriateness  
of our remuneration policy under review.

SELECTION OF PERFORMANCE MEASURES & TARGET SETTING
The annual bonus measures have been selected to incentivise 
sustainable growth in profits. The matrix structure is intended  
to provide a balanced focus between commercial and cash 
initiatives. NPS is selected to reinforce the Group’s Customer 1st 
strategy and maintain exceptional levels of customer service.

REMUNERATION POLICY FOR OTHER EMPLOYEES
Our approach to salary reviews is consistent across the Group, 
with consideration given to the level of responsibility, experience, 
individual performance, salary levels in comparable companies 
and the Company’s ability to pay. Remuneration surveys are 
used, where appropriate, to establish market rates. 

The Committee continues to believe that EPS is the best measure 
of long term performance for the Group and should therefore 
remain the primary long term incentive measure. It provides 
strong line of sight for executives, who are familiar with the existing 
basis of EPS performance measurement and is consistent with  
the Group’s long term strategy focusing on sustainable growth. 
ROCE supports the Group’s cash initiatives of controlling working 
capital and capital expenditure, and when combined with EPS, 
provides a balance between growth and returns. 

Performance targets are set to be stretching and achievable, 
taking into account the Company’s strategic priorities and the 
economic environment in which the Company operates. Targets 
are set taking into account a range of reference points including 
the Group’s strategic plan and broker forecasts for both the 
Group and other sector peers. The Committee believes that  
the performance targets set are very stretching, and that the 
maximum will only be available for truly outstanding performance.

CHANGES TO POLICY IN THE CURRENT YEAR
The remuneration policy outlined above for which we are  
now seeking shareholder approval has been operated by the 
Company since the beginning of 2011. The policy was subject  

REMUNERATION POLICY FOR NON-EXECUTIVE DIRECTORS 

Senior managers participate in an annual bonus scheme  
which has similar performance targets to those of the Executive 
Directors. Below this level, local incentive schemes are in place for 
management and non-management employees. Opportunities 
and performance conditions vary by organisational level with 
business unit specific metrics incorporated where appropriate. 
Commission based arrangements are also operated for certain roles.

Senior managers (c.300 individuals) also receive normal  
PSP awards, while enhanced PSP awards and participation in  
the CIP are limited to Executive Directors, Executive Committee 
members and the next level of executives (c.30 individuals). 
Performance conditions are consistent for all participants,  
while award sizes vary by organisational level. Share ownership 
guidelines apply to Executive Directors.

All UK employees are eligible to participate in the SAYE scheme 
on the same terms. 

Pension and benefits arrangements are tailored to local market 
conditions, and so various arrangements are in place for different 
populations within the Group. Executive Directors participate in 
the same scheme as other senior executives.

Objective and link to strategy

Operation and performance metrics

Opportunity

To provide fair remuneration, 
reflecting the time 
commitment and 
responsibilities of the roles

Non-Executive Directors receive a fixed fee and do  
not participate in any incentive schemes or receive  
any other benefits, except for the Chairman who  
receives medical cover 

Fee levels are reviewed regularly, with any adjustments 
effective immediately after the review is approved. 

Additional fees are payable for acting as Senior 
Independent Director and as Chairman of any  
of the Board’s Committees (excluding the  
Nominations Committee)

The Chairman’s fee is determined by the Remuneration 
Committee and the fees for other Non-Executive Directors 
are determined by the Executive Directors

Non-Executive Directors may elect to receive up to 20%  
of the net fees per annum in the Company’s shares

Appropriate adjustments may be made  
to fee levels, taking account of:

• increases awarded across the Group  
as a whole, and conditions elsewhere  
in the Group

• fee levels at organisations of a similar size, 

complexity and type

• changes in complexity, responsibility or 
time commitment required for the role

62 

Inchcape plc Annual Report and Accounts 2013

CONSIDERATION OF CONDITIONS ELSEWHERE  
IN THE GROUP
Prior to the annual salary review, the Committee receives  
an update from the Group HR Director on the average salary 
increases across the Group. This is considered by the Committee 
when determining salary increases for the Executive Directors 
and the Executive Committee. The Company has a diverse 
international spread of business as well as a wide variety of  
roles from petrol pump attendants and valeters through to 
Managing Directors of our individual businesses and therefore 
pay levels and structures vary to reflect local market conditions. 
Although the Company has not carried out a formal employee 
consultation regarding Board remuneration, it does comply  
with local regulations and practices regarding employee 
consultation more broadly. 

However, the Committee Chairman had ad hoc discussions  
with shareholders regarding remuneration during the year  
and the Committee is always open to feedback from 
shareholders on remuneration policy and arrangements. 

Following the year end, the Committee has started a consultation 
with its larger shareholders on some proposed minor changes  
to the EPS targets for long term incentive awards to be made  
in 2014. The outcome of the consultation will be reported in the  
2014 Directors’ Report on Remuneration. We commit to undergoing 
shareholder consultation in advance of any changes to 
remuneration policy. The Committee will continue to monitor 
trends and developments in corporate governance and market 
practice to ensure the structure of the executive remuneration 
remains appropriate. The votes received on the 2012 Directors’ 
Report on Remuneration are provided on page 71.

CONSIDERATION OF SHAREHOLDER VIEWS
When determining remuneration, the Committee takes into 
account the guidelines of investor bodies and shareholder  
views. In light of the extensive consultation exercise prior to  
the introduction of our current remuneration policy in 2011,  
the high level of support for the 2012 Directors’ Report on 
Remuneration and the fact that no changes to remuneration 
policy are being proposed for 2014, the Committee did not  
carry out a formal shareholder consultation exercise in 2013. 

PERFORMANCE SCENARIOS
The charts below show the remuneration that Executive  
Directors could be expected to obtain based on varying 
performance scenarios. Illustrations are intended to provide 
further information to shareholders regarding the pay for 
performance relationship. However, actual pay delivered  
will be influenced by changes in share price and the vesting  
period of awards. 

GROUP CHIEF EXECUTIVE

GROUP FINANCE DIRECTOR

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m
e

r

l

a
t
o
T

3,000

2,400

1,800

1,200

600

0

£2,560

51%

26%

23%

£1,167

27%

22%

51%

£598

100%

Minimum

On-target

Maximum

Minimum

On-target

Maximum

Key:

Salary pension and benefits

Annual bonus

Long-term incentives (CIP and PSP)

Potential reward opportunities illustrated above are based on the policy which will apply in the forthcoming financial year, applied  
to the base salary effective 1 April 2014. For the annual bonus, the amounts illustrated are those potentially receivable in respect of 
performance for 2014. For the CIP, the award opportunities assume full voluntary investment in Inchcape shares. PSP values are based 
on the proposed number of shares to be awarded in 2014 and the average share price from 1 October 2013 to 31 December 2013  
of 608.8p. Note that the projected values exclude the impact of any share price movements and dividend accrual.

The ‘Minimum’ scenario shows base salary, pension and benefits (i.e. fixed remuneration) which are the only elements of the  
Executive Directors’ remuneration packages which are not at risk.

The ‘On-Target’ scenario reflects fixed remuneration as above, plus a target payout of 40% of the annual bonus, threshold match  
of 0.5:1 under the CIP, and threshold vesting of 25% and 0% of the ‘normal’ and ‘enhanced’ shares, respectively, under the PSP.

The ‘Maximum’ scenario reflects fixed remuneration, plus full payout of all incentives.

www.inchcape.com 

63

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

APPROACH TO RECRUITMENT REMUNERATION
EXTERNAL APPOINTMENTS
In the cases of appointing a new Executive Director, the Committee may make use of any of the existing components of remuneration, 
as follows:

Component

Approach

Base salary

Pension

Benefits

Annual bonus

PSP

CIP

Other

The base salaries of new appointees will be determined by reference  
to the scope of the role, experience of the individual, pay levels  
at organisations of a similar size, complexity and type, pay and 
conditions elsewhere in the Group, implications for total remuneration, 
internal relativities and the candidate’s current base salary
New appointees will be eligible to participate in the Group pension 
plan (or receive a cash supplement in lieu) on similar terms to existing 
Executive Directors
New appointees will be eligible to receive normal benefits available  
to senior managers, including (but not limited to) company cars, 
medical care and life assurance
The annual bonus described in the policy table will apply to new 
appointees with the relevant maximum being pro-rated to reflect  
the proportion of employment over the year
New appointees will be granted awards under the CIP and PSP  
on the same terms as other Executive Directors, as described in  
the policy table

New appointees will be required to be eligible for a bonus before  
they can participate in the CIP

Any buy out of incentives forfeited on leaving previous employer  
will be structured on a comparable basis, taking into account any 
performance conditions attached, time to vesting and share price 
at the time of buy out

The Committee retains discretion to make use of the relevant listing  
rule to facilitate such a buy out

Maximum annual grant value

n/a

150% of salary

300% of salary in normal 
circumstances, or 
higher in exceptional 
circumstances
100% of salary in normal 
circumstances, or 200%  
of salary in exceptional 
circumstances
n/a

The combined 
maximum is not 
intended to 
exceed 400% of 
salary in normal 
circumstances

In determining the appropriate remuneration for a new Executive Director, the Committee will take into consideration all relevant factors 
to ensure that arrangements are in the best interests of the Group and its shareholders.

INTERNAL APPOINTMENTS
In cases of internal promotions to the Board, the Committee will determine remuneration in line with the policy for external appointees 
as detailed above. Where an individual has contractual commitments made prior to their promotion to Executive Director level, the 
Company will continue to honour these arrangements. Incentive opportunities for below Board employees are typically no higher  
than for Executive Directors, but measures may vary to provide better line-of-sight. 

NON-EXECUTIVE DIRECTORS
In recruiting a new Non-Executive Director, the Committee will use the policy as set out in the table on page 62. A base fee in line with 
the prevailing fee schedule would be payable for Board membership, with additional fees payable for acting as Senior Independent 
Director or as Chairman of the Audit, Remuneration and CR Committees as appropriate.

64 

Inchcape plc Annual Report and Accounts 2013

EXIT PAYMENT POLICY, SERVICE CONTRACTS  
AND CHANGE OF CONTROL 
The Company’s policy is to limit severance payments on 
termination to pre-established contractual arrangements. In 
addition, the Committee retains discretion to settle any other 
amount reasonably due to the Executive Director, for example  
to meet the legal fees incurred by the Executive Director in 
connection with the termination of employment, where the 
Company wishes to enter into a settlement agreement and  
the individual must seek independent legal advice. In the event 
that the employment of an Executive Director is terminated,  
any compensation payable will be determined in accordance 
with the terms of the service contract between the Company 
and the employee, as well as the rules of any incentive plans. 
When considering exit payments, the Committee reviews all 
potential incentive outcomes to ensure they are fair to both 
shareholders and participants.

The table below summarises how the awards under the  
annual bonus, PSP and CIP are typically treated in specific 
circumstances, with the final treatment remaining subject  
to the Committee’s discretion:

Treatment of  
bonus/awards

Payment/Vesting date

Either the end of  
the performance 
period or at the 
Committee’s 
discretion

Either the end of  
the performance 
period or at the 
Committee’s 
discretion

Bonus will lapse 
unless the leave 
date is after year 
end. Bonus will only 
be paid to the 
extent the targets 
set at the beginning 
of the year have 
been achieved 
Bonuses will only be 
paid to the extent 
that targets set at 
the beginning of the 
year have been 
achieved 

Resulting bonus will 
be pro-rated for time 
served during year

Unvested awards 
lapse on date  
of resignation. 
Vested awards  
can be exercised

Either the end of  
the performance 
period or at the 
Committee’s 
discretion 

Any unvested 
awards will be  
pro-rated for time  
and performance

Either the end of  
the performance 
period or at the 
Committee’s 
discretion

Circumstance

Annual bonus
Resignation 

Death, ill-health, 
redundancy, 
retirement, or any 
other reason which 
the Committee  
may, in its absolute 
discretion, permit
Change of control

PSP and CIP
Resignation 

Death, ill-health, 
redundancy, 
retirement (CIP 
only), or any other 
reason which the 
Committee may,  
in its absolute 
discretion, permit
Change of control

The Company’s policy is for Executive Directors’ service  
contract notice periods to be no longer than 12 months,  
except in exceptional circumstances. All current contracts 
contain notice periods of 12 months. 

Name

Date of contract

Notice period

Unexpired term

André Lacroix

1 September 
2005

12 months from 
Director or 
Company

To retirement 
age

John 
McConnell 

1 October 2009 12 months from 

Director or 
Company

To retirement 
age

The Company may terminate the Executive Directors’ contract  
by paying a sum equal to his base salary and, in certain 
circumstances, benefits including pension and life assurance,  
car and entitlement to holiday pay for the 12 month period. 
Executive Director service contracts are available to view at  
the Company’s registered office.

PART 2 – ANNUAL REPORT ON REMUNERATION

The following section provides details of how the Company’s 
remuneration policy was implemented during the financial year 
ended 31 December 2013 and how it will be implemented in  
the financial year ending 31 December 2014.

KEY RESPONSIBILITIES OF THE REMUNERATION COMMITTEE
• Remuneration policy

• Annual bonus targets

• Performance targets for share incentive plans 

• Executive Committee remuneration

The terms of reference for the Remuneration Committee can be 
found on the website www.inchcape.com/about_us/governance

The Committee Chairman is Nigel Northridge. The members are 
Till Vestring and Ken Hanna. Only members of the Committee 
have the right to attend Committee meetings; however, other 
individuals such as the Group Chief Executive, Group HR Director 
and external consultants advise the Committee and attend by 
invitation. No Director takes part in any decision affecting  
his own remuneration.

After the retirement of Will Samuel during the year, the Committee 
consisted of two independent Non-Executive Directors. Therefore 
the Committee did not comply with Code D.2.1 of the UK 
Corporate Governance Code which requires at least three 
independent Non-Executive Directors. The recruitment of a further 
Non-Executive Director is underway and an additional member 
will be appointed to the Remuneration Committee in due course. 

COMMITTEE ACTIVITIES DURING THE YEAR
Directors’ Report on Remuneration – The Committee approved the 
2012 Directors’ Report on Remuneration and recommended to the 
Board that the Report be approved by shareholders at the AGM. 

Bonus – The Committee reviewed and agreed the achievement 
of the performance targets for the 2012 bonus (payable in 2013). 
The Committee also discussed the performance targets for  
the 2013 bonus (payable in 2014) and agreed that these were 
both relevant and satisfactory in light of the Group’s strategy. 
Details of the 2013 bonus paid to the Executive Directors can  
be found on page 67. 

www.inchcape.com 

65

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

Executive Remuneration – The Committee reviewed the  
proposals for Executive Directors and senior management,  
taking into account pay and conditions of employees across  
the Group. Details of the salaries paid to the Executive Directors 
can be found in the table below. 

reviewed and approved the performance targets and grant level 
of the 2013 Performance Share Plan, the 2013 Co-investment Plan 
and the 2013 SAYE grant. Details of the awards made to Executive 
Directors can be found on page 70. The Committee also 
monitored headroom limits in accordance with ABI guidelines.

Chairman’s fee – The Committee reviewed the Chairman’s  
fee, which had not been increased since 2009. The Committee 
approved an increase to £300,000 per annum.

Share plans – The Committee agreed the vesting level of the  
2010 Executive Share Option Plan, reviewed the performance 
targets of the 2011 and 2012 Performance Share Plan and 

Remuneration update – The Committee received an annual 
update from its advisors, Kepler, on the current remuneration 
trends, industry best practice and external developments 
including the BIS proposals.

SINGLE TOTAL FIGURE OF REMUNERATION FOR EXECUTIVE DIRECTORS (AUDITED)
The table below sets out the total actual remuneration received by each Executive Director for the year to 31 December 2013  
and the prior year. 

Base salary
Taxable benefits1
Pension2
Single-year variable3
Multiple-year variable4
Other5
Total

André Lacroix
(£000)

John McConnell
(£000)

2013

806
18
321
588
2,402
3
4,138

2012

790
18
311
815
446
–
2,380

2013

422
6
154
306
1,125
–
2,013

2012

408
10
168
420
254
–
1,260

The figures have been calculated as follows:

1.  Taxable benefits comprise car allowance and medical cover. 

2.  During the year, André Lacroix and John McConnell received cash supplements of 40% and 30% of base salary, respectively, in lieu of pension contribution.

3.  Payment for performance during the year under the annual bonus, including amounts paid in shares. See following sections for further details.

4.  The 2013 figure includes any CIP and PSP awards based on the value at vesting of shares vesting on performance over the three year period ending 31 December 2013.  
Shares valued based on the average share price from 1 October 2013 to 31 December 2013 of 608.8p. The 2012 figure has been restated to show the actual value of the  
long term incentives which vested in 2013 rather than the estimates given last year. 

5.  SAYE based on the embedded value at grant. The mid market price on the date of grant, 1 November 2013, was 635.5p. The exercise price for the 2013 SAYE is 476p. 

SINGLE TOTAL FIGURE OF REMUNERATION FOR NON-EXECUTIVE DIRECTORS (AUDITED)
The table below sets out a single figure for the total remuneration received by each Non-Executive Director (NED) for the year ended  
31 December 2013 and the prior year.

Ken Hanna*
Will Samuel**
David Scotland**
Alison Cooper
John Langston**
Simon Borrows
Nigel Northridge
Vicky Bindra
Till Vestring
Total

Base fee
(£000)

Committee  
Chair fee
(£000)

Total fees
(£000)

2013 

2012 

2013 

2012 

2013 

2012 

293
29
–
53
23
60
53
53
53
617

282
76
23
50
–
50
50
47
50
628

–
–
–
–
3
10
10
10
–
33

–
–
–
–
–
10
10
10
–
30

293
29
–
53
26
70
63
63
53
650

282
76
23
50
–
60
60
57
50
658

With effect from 1 May 2013, the fee payable to the Chairman of the Board is £300,000 p.a. and the basic fee payable to each Non-Executive Director is £55,000 p.a.  
The fee payable for chairing the Audit, Remuneration and CR Committees is £10,000 p.a. The Senior Independent Director receives a fee of £76,000 p.a.

As the NED fees were reviewed and increased in 2013 there are no plans to review the fees in 2014.

*  Ken Hanna’s fee includes medical cover.

** David Scotland left the Group on 10 May 2012, Will Samuel left the Group on 16 May 2013 and John Langston was appointed on 1 August 2013. 

66 

Inchcape plc Annual Report and Accounts 2013

SINGLE TOTAL FIGURE OF REMUNERATION OF ALL 
DIRECTORS (AUDITED)

Single total figure

2013
£’000

6,801

2012 
£’000

4,298

BASE SALARY
Salaries are reviewed annually and typically take effect from  
1 April of each year. 

During the year the quantum of executive total remuneration  
was reviewed against four comparator groups: retailers, 
distributors, companies of similar market cap and companies 
with similar revenues. 

Salaries for 2014 were determined taking account of this 
benchmarking data, as well as the other factors detailed  
in the policy table.

The salaries for 2012, 2013 and 2014 are set out in the table  
below, together with the average increases across the Group. 

Name

André Lacroix

John McConnell

Average increase 
across the Group

1 April 2012

1 April 2013

1 April 2014

£794,254 
(2% increase)
£409,734 
(2% increase)
3.2% 
increase

£810,140 
(2% increase)
£426,123 
(4% increase)
2.8% 
increase

£826,343 
(2% increase)
£434,645 
(2% increase)
2.9% 
increase

e
u
n
e
v
e
R

PENSION
During the year, André Lacroix and John McConnell received 
cash supplements of 40% and 30% of base salary, respectively,  
in lieu of pension contribution, and were eligible to join the  
Cash+ scheme. This arrangement remains unchanged for 2014.

ANNUAL BONUS
ANNUAL BONUS IN RESPECT OF 2013 PERFORMANCE
In 2013, as for 2012, the Executive Directors’ annual bonuses were 
assessed against a financial performance matrix. This matrix was 
designed to reward stretching targets of revenue and operating 
profit, whilst maintaining exceptional levels of customer service. 

During the year, the Group delivered sales of £6.5bn and 
operating profit before exceptional items of £286.9m, reflecting 
annual growth of 7.2% and 10.3% respectively. 

The Committee reviewed performance against the targets and 
rules of the scheme and determined that revenue performance 
was between target and stretch, and operating profit was 
between target and stretch. The Group also achieved the NPS 
targets. Taking into account all relevant factors, the Committee 
determined that both the Group Chief Executive and the Group 
Finance Director receive a bonus of 72.6% of salary for 2013. 

Given the close link between performance measures  
and longer term strategy, these targets remain commercially 
sensitive and will not be published until such time that the 
Committee is confident there will be no adverse impact on the 
Company of such disclosure. We anticipate this will be no longer 
than three years from the date of payment. The Committee will 
keep this policy under review.

The Group’s performance in relation to the annual bonus matrix  
is shown below.

Stretch

30%

90%

150%

Target

20%

60%

120%

Threshold

15%

45%

90%

NPS multiplier

X 0.8 -1.0

Threshold

Target

Stretch

Operating profit

Note: In this way,  
20% of total bonus  
is based on NPS –  
the customer measure

ANNUAL BONUS FOR 2014
The maximum annual bonus opportunity for Executive Directors 
in 2014 will remain unchanged from the opportunity in 2013,  
and will be 150% of salary.

Bonuses will be based on the same financial performance matrix, 
linked to revenue and operating profit, and customer service.

www.inchcape.com 

67

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

PERFORMANCE SHARE PLAN
AWARDS VESTING DURING THE YEAR
In 2011, the Executive Directors were granted awards under the PSP.  Vesting was dependent on EPS and average ROCE over  
the three years to 31 December 2013. There was no retest provision. Further details, including vesting schedules and performance  
against targets, are provided in the table below.

‘Normal’  
performance shares

EPS

Performance measure

ROCE

Wtg.

75%

25%

Total (sum product of weighting and vest %)
‘Enhanced’ 
performance shares

EPS

100% 

Performance targets

0% vesting below 7% p.a.;  
25% vesting for 7% p.a.; 
100% vesting for 15% p.a. or more;  
Straight line vesting between these points
0% vesting below 18%;  
25% vesting for 18%; 
100% vesting for 21% or more;  
Straight line vesting between these points

0% vesting below 15% p.a.;  
100% vesting for 20% p.a. or more;  
Straight line vesting between these points

Vesting outcome 
(% of element)

71.5%

100%

79%
0%

The awards will vest on 23 May 2014, subject to continued employment. As the market price on the date of vesting is unknown at the 
time of reporting, the value is estimated using the average market value over the last quarter of 2013 of 608.8p. The actual value at 
vesting will be given in the 2014 Directors’ Report on Remuneration.

Executive Director

André Lacroix
John McConnell

André Lacroix
John McConnell

Interest held

304,171
130,761

101,390
26,152

Vesting %

Interest vesting

Date vesting Assumed market price

Estimated value

79%

0%

240,295
103,301

0
0

23 May 2014

608.8p

23 May 2014

608.8p

£1,462,916
£628,896

£0
£0

AWARDS MADE DURING THE YEAR
Awards of ‘normal’ and ‘enhanced’ awards were made to Executive Directors and other senior executives under the PSP in 2013,  
and details are provided in the table on page 70. 

Awards in 2011 were based on a percentage of salary, but were fixed as a number of shares for 2012 and 2013. The Committee feels 
that fixing the award sizes as a number of shares provides strong alignment with shareholders as the face value of awards will fall if the 
share price falls and the face value will rise if the share price rises. 

Performance conditions for awards made in 2013 are as follows:

NORMAL AWARDS

Three year EPS growth p.a.

Less than 7%
7%
15%
Between 7% and 15%

Three year average ROCE

Less than 18%
18%
21%
Between 18% and 21%

ENHANCED AWARDS

Vesting percentage

Three year EPS growth p.a.

Less than 15%
20%
Between 15% and 20%

0%
25%
100%
Straight line basis

Vesting percentage

0%
25%
100%
Straight line basis

Vesting percentage

0%
100%
Straight line basis

68 

Inchcape plc Annual Report and Accounts 2013

CO-INVESTMENT PLAN
AWARDS VESTING DURING THE YEAR
In 2011, both Executive Directors made investments in the CIP and were therefore granted matching awards. Vesting was dependent 
on EPS and average ROCE over the three years to 31 December 2013. There was no retest provision. Further details, including vesting 
schedules and performance against targets, are provided in the table below.

Performance measure

EPS

ROCE

Wtg.

75%

25%

Total (sum product of weighting and vest %)

Performance targets

No match below 7% p.a.; 
0.5:1 match for 7% p.a.;  
2:1 match for 15% p.a. or more; 
Straight line vesting between these points
No match below 18%; 
0.5:1 match for 18%; 
2:1 match for 21% or more; 
Straight line vesting between these points

Vesting outcome  
(% of element)

1.44:1 match

2:1 match

1.58:1 match

The awards will vest on 2 June 2014, subject to continued employment. As the market price on the date of vesting is unknown at  
the time of reporting, the value is estimated using the average market value over the last quarter of 2013 of 608.8p. The actual value  
at vesting will be given in the 2014 Directors’ Report on Remuneration.

Executive Director

André Lacroix
John McConnell

Interest held

195,322
103,238

Vesting %

Interest vesting

Date vesting Assumed market price

Estimated value

79%

154,304
81,558

2 June 2014

608.8p

£939,403
£496,525

AWARDS MADE DURING THE YEAR
During 2013, both Executive Directors made investments in the CIP. André Lacroix invested 12.3% of net salary (24% of gross salary) and 
received an award of 49% of salary. John McConnell invested 1.2% of net salary (2.6% of gross salary) and received an award of 4.9% 
of salary. Details of these awards are provided in the table on page 70.

For simplicity and alignment, the performance targets for the CIP awards are the same as the ‘normal’ PSP award made in 2013.

LONG TERM INCENTIVES FOR 2014
The Committee is currently consulting with major shareholders on proposed changes to the EPS targets attached to the PSP and CIP 
awards for 2014, and at the same time a reduction in the total number of shares awarded for the PSP. 

Subject to shareholder support for these proposals and shareholder approval of the Directors’ Remuneration Policy, for 2014 the  
Group Chief Executive will receive 304,170 ‘normal’ PSP awards and 50,695 ‘enhanced’ PSP awards, and the Group Finance Director  
will receive 130,760 ‘normal’ PSP awards and 13,075 ‘enhanced’ PSP awards.

EXECUTIVE SHARE OWNERSHIP (AUDITED)
As at 31 December 2013, the Directors held the following shares: 

André Lacroix
John McConnell

Nil cost awards

Options held

Shares held

560,487
211,735

Subject to 
performance 
conditions

1,609,620
698,257

Subject to 
 deferral 

n
n

Subject to 
 deferral

1,890
3,703

Vested but 
 not yet 
 exercised

1,205,337
50,072

Guideline  

met*

y
y

* The Executive Directors are required to hold a fixed number of shares equivalent to 200% of base salary, which they both achieved as at 31 December 2013. 

Details of the shares held by the Non-Executive Directors are given on page 71.

The number of shares held by each Director also includes any shares purchased under the CIP. 

www.inchcape.com 

69

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

AWARDS MADE DURING THE YEAR (AUDITED)

André Lacroix
‘Normal’ PSP
‘Enhanced’ PSP
CIP
SAYE
John McConnell
‘Normal’ PSP
‘Enhanced’ PSP
CIP

Date of  
grant

Share 
 price

Number of 
shares/options 
 awarded

Face 
 value at 
 grant

Performance period

Exercise period

11-Apr-13
11-Apr-13
23-Apr-13
01-Nov-13

11-Apr-13
11-Apr-13
23-Apr-13

513.5p
513.5p
499.0p
476.0p

513.5p
513.5p
499.0p

304,170
101,390
80,453
1,890

130,760
26,150
4,271

£1,561,913
£520,638
£401,460
£8,996

1 Jan 2013 – 31 Dec 2015 Apr 2016 – Apr 2017
1 Jan 2013 – 31 Dec 2015 Apr 2016 – Apr 2017
1 Jan 2013 – 31 Dec 2015 Apr 2016 – Oct 2016
n/a Nov 2016 – Apr 2017

£671,453
£134,280
£21,312

1 Jan 2013 – 31 Dec 2015 Apr 2016 – Apr 2017
1 Jan 2013 – 31 Dec 2015 Apr 2016 – Apr 2017
1 Jan 2013 – 31 Dec 2015 Apr 2016 – Oct 2016

• Performance conditions for awards made under the PSP and CIP in 2011 and 2012 are the same as those for awards made in 2013,  

as detailed on page 68. 

• PSP awards are based on a number of shares. 

• At threshold 25% of the ‘normal’ PSP will vest, 0% of the ‘enhanced’ PSP will vest and 25% of the CIP will vest. 

• The table shows the mid market price for shares on the date of grant for PSP and CIP. 

• Details of all awards and options granted to Executive Directors can be found in the tables on pages 72 and 73.

PERCENTAGE CHANGE IN GROUP CHIEF  
EXECUTIVE REMUNERATION
The table below shows the percentage change in Group Chief 
Executive remuneration from 2012 compared with the average 
percentage change in remuneration for all other employees. 

ADVISORS TO THE COMMITTEE
The Remuneration Committee held a review of its advisors in 2010 
and as a result of the review process appointed Kepler Associates 
(Kepler) as the Company’s remuneration consultants. They have 
no other connection with the Company. 

Kepler acted as the independent remuneration advisor to the 
Committee during the year. Kepler attends Committee meetings 
and provides advice on remuneration for executives, analysis  
of all elements of the remuneration policy and regular market 
and best practice updates. 

Kepler is a signatory and adheres to the Code of Conduct  
for Remuneration Consultants (which can be found at  
www.remunerationconsultantsgroup.com). Kepler reports  
directly to the Committee Chairman and provides no  
non-remuneration services to the Company and is therefore 
considered to be independent. 

Kepler’s fees are charged at an hourly rate in accordance  
with the terms & conditions set out in the Engagement Letter.  
They were paid fees of £68,150 for their services during the  
year, excluding expenses and VAT.

For the purposes of this disclosure, remuneration comprises salary, 
benefits (excluding pension) and annual bonus only. 

Salary
Taxable benefits
Single-year variable
Total 

Change in remuneration from 2012 to 2013

Group Chief Executive

Senior Management*

2.0%
0.0%
-28.0%
-13.0%

2.7%
2.0%
-20.8%
-7.0%

*   Employees representing the most senior executives (c.80) have been selected as 
this group is large enough to provide a robust comparison, whilst also providing 
data that is readily available on a matched sample basis. These employees also 
participate in bonus schemes of a similar nature to Executive Directors and therefore 
remuneration will be similarly influenced by Company performance.

RELATIVE IMPORTANCE OF SPEND ON PAY
The table below shows the percentage change in total employee 
pay expenditure and shareholder distributions  
(i.e. dividends and share buy backs) from 2012 to 2013.

Distribution to shareholders
Employee remuneration

2013  
£m

125.5
470.8

2012  
£m

52.5
443.5

% change

139.0%
6.2%

On 2 August 2013, the Company announced a share buy 
back of up to £100m within 12 months. As at 31 December 2013, 
£49.7m had been returned to shareholders. 

The Directors are proposing a final dividend for 2013 of  
11.7p per share (2012: 10.5p).

70 

Inchcape plc Annual Report and Accounts 2013

PAY FOR PERFORMANCE
The graph below shows the Total Shareholder Return (TSR) of  
the Company over the five year period to 31 December 2013.  
The FTSE mid 250 excluding investment trusts has been chosen  
as the most suitable comparator group as it is the general market 
index in which the Company appears. The table below details the 
Group Chief Executive’s single figure remuneration and actual 
variable pay outcomes over the same period.

HISTORICAL TSR PERFORMANCE
Growth in the value of a hypothetical £100 holding over the 
5 years to 31 December 2013

1200

1000

800

600

400

200

0

08

09

10

11

12

13

SHAREHOLDER CONTEXT
The table below shows the advisory vote on the 2012 Directors’ 
Report on Remuneration at the 2013 AGM. It is the policy of the 
Committee to consult with major shareholders prior to any major 
changes to the remuneration policy. 

For (including discretionary)
Against
Total votes cast (excluding 
withheld votes)
Votes withheld*
Total votes cast (including 
withheld votes)

Total number of votes

% of votes cast

364,369,003
20,958,318
385,327,321

299,899
385,627,220

94.56%
5.44%
100%

<0.1%

*     Withheld votes are not included in the final proxy figures as they are not recognised 

as a vote in law.

EXIT PAYMENT DURING THE YEAR
There were no exit payments made in 2013. 

PAYMENTS TO PAST DIRECTORS
No payments were made to past Directors in 2013.

Key:

Inchcape

FTSE mid 250 excluding investment trust

OTHER DIRECTORSHIPS
The Executive Directors are generally permitted to take one 
non-executive directorship as long as it does not lead to  
conflicts of interest or undue time commitment. 

2013

4,138

CEO single figure of 
remuneration (£000)
Annual bonus outcome  
(% of maximum)
LTI2 vesting outcome  
(% of maximum)

2010

2009

2012
1,984 1,984 2,556 2,3801

2011

100% 100%

52%

68%

48%

0%

0% 100% 100%

66%

1.    This excludes the one-off award of options granted to André Lacroix in 2009, which  
he subsequently elected to return to the Company. They would have been worth 
c.£1,182k on vesting during 2012

2.    LTI includes CIP, ‘normal’ PSP, ‘enhanced’ PSP shares and options prior to 2013

DILUTION LIMITS
Options granted under the executive share option scheme,  
the SAYE scheme and awards granted under the performance 
share plan are met by the issue of new shares or treasury shares. 

All other plans are satisfied on exercise by market purchase 
shares. Dilution limits are monitored throughout the year by the 
Committee and the Company complies with the limits set by  
the Association of British Insurers.

Issued share capital as at 31 December 2013 
All schemes – 10% over 10 year rolling period 
Remaining headroom for all schemes 
Executive schemes – 5% over a 10 year rolling period 
Remaining headroom for executive schemes 

463.8m
46.3m
17.3m
23.1m
1.5m

André Lacroix holds two such positions: Senior Independent 
Director for Reckitt Benckiser Group plc for which he receives  
a fee of £91,000 and as Non-Executive Chairman of Good 
Restaurants AG for which he does not receive a fee. 

John McConnell is a Non-Executive Director of UBM plc for  
which he receives a fee of £70,000. 

DIRECTORS’ INTERESTS 
The table shows the beneficial interests, other than share options, 
including family interests, in the ordinary shares of the Company 
of the persons who were Directors at 31 December 2013: 

Name

Ken Hanna
André Lacroix 
John McConnell 
Vicky Bindra
Simon Borrows
Alison Cooper
Nigel Northridge 
John Langston
Till Vestring 

31 December 2013

1 January 2013

70,000
560,487
211,735
504
1,000,000
2,726
25,267
267
30,341

70,000
536,179
210,676
0
1,000,000
2,500
25,000
0
30,000

There have been no changes to the number of shares held by 
the Directors between 31 December 2013 and 10 March 2014.

www.inchcape.com 

71

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT ON REMUNERATION CONTINUED

PART 3 – ADDITIONAL INFORMATION [AUDITED]

PENSION ENTITLEMENTS 
The Group closed the UK final salary pension plan to future accrual on 31 December 2012. Under the scheme the Group offered 
defined benefit pensions for Executive Directors and other senior executives at the normal retirement age of 65. 

The maximum pension benefit was two-thirds of a pension specific ceiling of £137,400 in the 2012/13 tax year, subject to the 
completion of between 20 and 40 years’ service. Members who joined after March 2005 contributed 7% of pensionable salary. 

DIRECTORS’ PENSION ENTITLEMENTS 
JOHN MCCONNELL 

Increase in 
accrued DB 
pension during 
the year £’000

Increase in 
accrued DB 
pension during 
the year (net of 
inflation) £’000

Accumulated 
total of accrued 
DB pension at 
31.12.12 £’000

Accumulated 
total of accrued 
DB pension as at 
31.12.13 £’000 

Accumulated 
lump sum 
£’000

Pension value 
in year £’000

Cash  
supplement 
£’000

Group pension
Cash+

0.0
n/a

0.0
n/a

14.7
n/a

15.0
n/a

n/a
48.0

0.1
27.0

n/a
127.0

John McConnell made a contribution to his pension of 7% of capped salary via salary sacrifice during the year. His normal retirement date is 16 March 2026.

Total  
£’000

n/a
154.0

DIRECTORS’ SHARE OPTIONS

André Lacroix

John McConnell

Held at 31.12.13

205,468 (a)
755,999 (a)
243,870 (a)
–
1,890 (b)
–
28,428 (a)
21,644 (a)
–
–
–
3,703 (b)

Lapsed 
during 
 year

Exercised 
during  

the year

Granted 
 during  
the year

Held at 
 01.01.13

Exercise 
 price(£)(c)

–
–
–
–
–
–
4,390 (d)
–
–
–
17,746 (d)
–
–
–
–
–
– 222,772 (d)
46,875 (d)
–
– 125,806 (d)
–
–

–
–
–
–
1,890 (b)
–
–
–
–
–
–
–

205,468 (a)
755,999 (a)
243,870 (a)
4,390 (b)
–
17,746 (a)
28,428 (a)
21,644 (a)
222,772 (a)
46,875 (a)
125,806 (a)
3,703 (a)

6.034
2.00
3.10
2.05
4.76
2.140
4.416
5.776
2.00
3.20
3.10
2.43

Exercise period

Sept 2008 – Sept 2015
May 2012 – May 2019
Apr 2013 – Apr 2020
Nov 2013 – Apr 2014
Nov 2016 – Apr 2017
Mar 2006 – Mar 2013
May 2007 – May 2014
Mar 2008 – Mar 2015
May 2012 – May 2019
Nov 2012 – Nov 2019
Apr 2013 – Apr 2020
Nov 2014 – Apr 2015

Notes on share options

(a) Under the Inchcape 1999 Share Option Plan. 
• 

  Options under the Inchcape 1999 Share Option Plan are granted on a discretionary basis to certain full time senior executives based within and outside the UK including 
Executive Directors of the Company. 

•  Such options are normally exercisable between three and 10 years from grant.

(b) Under the Inchcape SAYE Share Option Scheme. 
•  The Inchcape SAYE Share Option Scheme is open to employees in the UK with at least three months’ service. 
•  Participants make monthly savings for a three year period. At the end of the savings period options become exercisable within a six month period.

(c) Exercise prices are determined in accordance with the rules of the relevant share option scheme.
•  The table shows Executive Directors’ options over ordinary shares of 10.0p at 1 January 2013 and 31 December 2013. 
•  The mid market price for shares at the close of business on 31 December 2013 was 614.5p. The price range during 2013 was 430.9p to 645.0p.

(d) The following options were exercised during the year: 
• 

 John McConnell exercised options over 17,746 ordinary shares on 13 March 2013. The mid market price for shares on the date of exercise was 521.0p. He sold all the shares  
upon exercise. A gain of £54,036.57 was made on the sale of the shares. 
 John McConnell exercised options over 395,453 ordinary shares on 12 April 2013. The mid market price for shares on the date of exercise was 513.0p. He sold all the shares  
upon exercise. A gain of £1,038,951.36 was made on the sale of the shares.
 André Lacroix exercised options over 4,390 ordinary shares on 1 November 2013. The mid market price for shares on the date of exercise was 635.5p. He retained all the  
shares upon exercise.

• 

• 

72 

Inchcape plc Annual Report and Accounts 2013

PERFORMANCE SHARE PLAN 

Share  
awards as at 
 31.12.13

Share awards 
lapsed  
during the 
 year

Share awards 
exercised 
during the 
 year

André Lacroix

John McConnell

304,171 (a)
101,390 (b)
304,170 (a)
101,390 (a)
304,170 (a)
101,390 (b)

130,761 (a)
26,152 (b)
130,760 (a)
26,150 (b)
130,760 (a)
26,150 (b)

–
–
–
–
–
–

–
–
–
–
–
–

–
–
–
–
–
–

–
–
–
–
–
–

Share awards 
granted 
 during the 
 year

–
–
–
–
304,170 (a)
101,390 (b)

Share 
 awards as at 
01.01.13

304,171 (a)
101,390 (b)
304,170 (a)
101,390 (b)
–
–

Date of grant

Exercise period

23-May-11 May 2014 – May 2015
23-May-11 May 2014 – May 2015
April 2015 – April 2016
10-Apr-12
April 2015 – April 2016
10-Apr-12
April 2016 – April 2017
11-Apr-13
April 2016 – April 2017
11-Apr-13

–
–
–
–
130,760 (a)
26,150 (b)

130,761 (a)
26,152 (b)
130,760 (a)
26,150 (b)
–
–

23-May-11 May 2014 – May 2015
23-May-11 May 2014 – May 2015
April 2015 – April 2016
10-Apr-12
April 2015 – April 2016
10-Apr-12
April 2016 – April 2017
11-Apr-13
April 2016 – April 2017
11-Apr-13

Notes on the Performance Share Plan 

• 

 Awards under the Inchcape Performance Share Plan are granted on a discretionary basis to certain full time senior executives based within and outside the UK including 
Executive Directors of the Company. 

•  The share price on the date of grant in 2011 was 379.9p
•  The share price on the date of grant in 2012 was 354.3p
•  The share price on the date of grant in 2013 was 513.5p

(a) Normal awards vest 75% on three year EPS growth and 25% on three year average ROCE.

(b) Enhanced awards vest 100% on stretch EPS performance over three years above those attached to normal awards. 
•  Details of the performance targets are given on page 68.
•  All awards were granted for nil consideration. 
•  The table shows Executive Directors’ awards over ordinary shares of 10.0p at 1 January 2013 and 31 December 2013. 
•  The mid market price for shares at the close of business on 31 December 2013 was 614.5p. The price range during 2013 was 430.9p to 645.0p.

CO-INVESTMENT PLAN

Awarded ordinary 
shares 31.12.13

Ordinary shares 
lapsed during 
the year

Ordinary shares 
exercised 
during the year

Ordinary shares 
awarded 
during the year

Awarded ordinary 
shares 01.01.13

195,322
117,164
80,453
103,238
120,015
4,271

–
–
–
–
–
–

–
–
–
–
–
–

–
–
80,453
–
–
4,271

195,322
117,164
–
103,238
120,015
–

Date of grant

02-Jun-11
22-Jun-12
23-Apr-13
02-Jun-11
22-Jun-12
23-Apr-13

Exercise period

Jun 2014 – Dec 2014
Jun 2015 – Dec 2015
Apr 2016 – Oct 2016
Jun 2014 – Dec 2014
Jun 2015 – Dec 2015
Apr 2016 – Oct 2016

André Lacroix

John McConnell

Notes on Co-investment Plan 

• 

 Executive Directors will be entitled to matching shares if they remain employed by the Company for three years and retain the shares they have purchased under the Plan 
throughout that period and the performance targets are met. 

•  Awards vest 75% on three year EPS growth and 25% on three year average ROCE.
•  The share price on the date of grant in 2011 was 389.7p
•  The share price on the date of grant in 2012 was 340.3p
•  The share price on the date of grant in 2013 was 499.0p
•  Details of the performance targets are given on page 68.

www.inchcape.com 

73

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT

DIRECTORS
The Directors of the Company who were in office during  
the year were:

Vicky Bindra

Simon Borrows

Alison Cooper 

Ken Hanna

André Lacroix

John Langston

John McConnell

Nigel Northridge 

Will Samuel 

Till Vestring 

Each Director held office throughout the year except Will Samuel 
who retired on 16 May 2013 and John Langston who was 
appointed on 1 August 2013.

There have been no appointments between 1 January 2014  
and 10 March 2014. 

The biographical details for each Director are given on pages 44 
and 45.

In accordance with the 2012 UK Corporate Governance Code  
all of the Directors will stand for election or re-election at the  
AGM on 16 May 2014.

RESULTS AND DIVIDENDS
The Group’s audited financial statements for the year ended  
31 December 2013 are shown on pages 78 to 82. The Board 
recommends a final ordinary dividend of 11.7p per ordinary share. 

If approved at the 2014 AGM, the final ordinary dividend will be 
paid on 24 June 2014 to shareholders registered in the books of 
the Company at the close of business on 30 May 2014. Together 
with the interim dividend of 5.7p per ordinary share paid on  
12 September 2013, this makes a total ordinary dividend for  
the year of 17.4p per ordinary share (2012 – 14.5p).

AUDITORS AND DISCLOSURE OF INFORMATION  
TO AUDITORS
So far as the Directors are aware, there is no relevant audit 
information of which the Company’s auditors are unaware.  
The Directors have taken all the steps that they ought to have 
taken as Directors in order to make themselves aware of any 
relevant audit information and to establish that the Company’s 
auditors are aware of that information.

DIRECTORS’ INDEMNITY
A qualifying third party indemnity (QTPI), as permitted by  
the Company’s Articles of Association and sections 232  
and 234 of the Companies Act 2006, has been granted  
by the Company to each of the Directors of the Company. 

Under the provisions of the QTPI the Company undertakes  
to indemnify each Director against liability to third parties 
(excluding criminal and regulatory penalties) and to pay 
Directors’ costs as incurred, provided that they are reimbursed  
to the Company if the Director is found guilty or, in an action 
brought by the Company, judgment is given against the Director.

74 

Inchcape plc Annual Report and Accounts 2013

The indemnity has been in force for the financial year ended 
31 December 2013. 

GOING CONCERN 
A full description of the Group’s business activities, financial 
position, cash flows, liquidity position, committed facilities and 
borrowing position, together with the factors likely to affect its 
future development and performance, is set out in the Strategic 
Report on pages 1 to 43 and in the notes to the accounts on 
pages 90 to 137.

The Group has significant financial resources and the Directors, 
having reviewed the Group’s operating budgets, investment 
plans and financing arrangements, have assessed the future 
funding requirements of the Group and compared this with the 
level of committed facilities and cash resources.

The Directors have a reasonable expectation that the Company 
and the Group have adequate resources to continue in operation 
for the foreseeable future. Accordingly, the Directors are satisfied 
that it is appropriate to adopt the going concern basis in 
preparing the Annual Report and Accounts.

DIRECTORS’ RESPONSIBILITIES 
The Directors are responsible for preparing the Annual Report, the 
Directors’ Report on Remuneration and the financial statements 
in accordance with applicable law and regulations. 

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the Directors 
have prepared the Group financial statements in accordance 
with International Financial Reporting Standards (IFRS) as 
adopted by the European Union, and the parent Company 
financial statements in accordance with applicable law and 
United Kingdom Accounting Standards (United Kingdom 
Generally Accepted Accounting Practice). 

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the Company and of 
the profit or loss of the Group for that period. In preparing these 
financial statements, the Directors are required to:

• select suitable accounting policies and then apply  

them consistently;

• make judgements and accounting estimates that are 

reasonable and prudent;

• state whether IFRS, as adopted by the European Union  

and applicable United Kingdom Accounting Standards,  
have been followed subject to any material departures 
disclosed and explained in the Group and parent  
Company financial statements respectively;

• prepare the financial statements on the going concern  

basis unless it is inappropriate to presume that the  
Company will continue in business.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any  
time the financial position of the Company and the Group and 
enable them to ensure that the financial statements and the 
Directors’ Report on Remuneration comply with the Companies 
Act 2006 and, as regards the Group financial statements,  
Article 4 of the IAS Regulation. 

They are also responsible for safeguarding the assets of the 
Company and the Group and hence for taking reasonable steps 
for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity  
of the Company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions.

Each of the Directors confirms that, to the best of their knowledge:

• the Group financial statements, which have been prepared  
in accordance with IFRS as adopted by the EU, give a true  
and fair view of the assets, liabilities, financial position and  
profit of the Group; and

• the Operating review contained on pages 26 to 34 includes  
a fair review of the development and performance of the 
business and the position of the Group, together with a 
description of the principal risks and uncertainties that it faces.

The Board has reviewed the content of the Annual Report and 
Accounts and considers when taken as a whole that it is fair, 
balanced and understandable and provides the information 
necessary for shareholders to assess the Company’s 
performance, business model and strategy. 

PRINCIPAL FINANCIAL RISK FACTORS 
These risks are shown on page 37.

EVENTS AFTER THE REPORTING PERIOD
In the year ended 31 December 2013, the Company purchased,  
for cancellation, 8,147,813 ordinary shares of 10.0p each at a 
cost of £49.7m. In the period from 1 January to 10 March 2014, 
the Company purchased, for cancellation, a further 4,078,000 
ordinary shares of 10.0p each at a cost of £25.0m. The Company 
is committed to completing a £100m share buy back 
programme by 30 June 2014.

EMPLOYEES 
The Company is committed to a policy of treating all its 
colleagues and job applicants equally. We are committed to  
the employment of people with disabilities and will interview 
those candidates who meet the minimum selection criteria. 

We provide training and career development for our employees, 
tailored where appropriate to their specific needs, to ensure they 
achieve their potential. If an individual becomes disabled while  
in our employment, we will do our best to ensure continued 
development in their role, including consulting them about their 
requirements, making appropriate adjustments and providing 
suitable alternative positions.

DIVERSITY 
The breakdown showing the number of female and  
male employees who were (i) Directors of the Company  
(ii) senior managers and (iii) employees of the Company as  
at 31 December 2013 is given in the Corporate Responsibility  
Report on page 42. 

DIRECTORS’ INTERESTS
The table shows the beneficial interests, other than share options, 
including family interests, in the ordinary shares of the Company 
of the persons who were Directors at 31 December 2013.

Name

31 December 2013

1 January 2013

Ken Hanna
André Lacroix 
John McConnell 
Vicky Bindra
Simon Borrows
Alison Cooper
Nigel Northridge 
John Langston
Till Vestring 

70,000
560,487
211,735
504
1,000,000
2,726
25,267
267
30,341

70,000
536,179
210,676
0
1,000,000
2,500
25,000
0
30,000

There have been no changes to the number of shares held by 
Directors between 31 December 2013 and 10 March 2014.

EMPLOYEE BENEFIT TRUST 
The Executive Directors of the Company, together with other 
employees of the Group, are potential beneficiaries of the 
Inchcape Employee Trust (Trust) and, as such, are deemed  
to be interested in any ordinary shares held by the Trust. At  
31 December 2013, the Trust’s shareholding totalled 1,777,567 
ordinary shares. Between 1 January 2014 and 10 March 2014  
the Trust transferred 17,703 ordinary shares to satisfy the exercise 
of awards under employee share plans.

SIGNIFICANT SHAREHOLDERS 
As at 10 March 2014, the Company had been notified of the 
following significant shareholders:

Shareholder

Percentage notified 

Prudential plc
Standard Life 
Mr George Horesh
Capital Group of Companies Inc
Schroders plc
Legal & General 

9.22%
8.00%
7.99%
6.01%
5.07%
3.99%

Source TR-1 notifications. These are updated on the Company’s website.

SHARE CAPITAL
As at 31 December 2013, the Company’s issued share capital of 
£46,380,853.70 comprised 463,808,537 ordinary shares of 10.0p.

Holders of ordinary shares are entitled to receive the Company’s 
Report and Accounts, to attend and speak at General Meetings 
and to appoint proxies and exercise voting rights. The shares do 
not carry any special rights with regard to control of the Company. 

www.inchcape.com 

75

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
DIRECTORS’ REPORT CONTINUED

The rights are set out in the Articles of Association of the Company. 

There are no restrictions or limitations on the holding of ordinary 
shares and no requirements for prior approval of any transfers. 

There are no known arrangements under which financial rights 
are held by a person other than the holder of the shares.

Shares acquired through the Company share schemes rank  
pari passu with the shares in issue and have no special rights. 

AUTHORITY TO PURCHASE SHARES
At the Company’s AGM on Thursday, 16 May 2013, the  
Company was authorised to make market purchases of up  
to 46,578,249 ordinary shares (representing approximately  
10.0% of its issued share capital).

On 2 August 2013, the Company announced a share buy  
back of up to £100m within 12 months. The Board recognised  
the opportunity to return cash to shareholders, thus ensuring 
capital discipline. 

Pursuant to the authority granted at the 2013 AGM the Company 
purchased, for cancellation, 8,147,813 ordinary shares of 10.0p 
each (representing 1.76% of the Company’s issued share capital 
as at 31 December 2013) at a cost of £49.7m. All purchases were 
made through the market. 

ARTICLES OF ASSOCIATION 
The appointment and replacement of Directors are governed  
by the Company’s Articles of Association. Any changes to the 
Articles of Association must be approved by the shareholders  
in accordance with the legislation in force from time to time.

The Directors have authority to issue and allot ordinary shares 
pursuant to article 10 of the Articles of Association and 
shareholder authority is requested at each AGM. The Directors 
have authority to make market purchases of ordinary shares  
and this authority is also renewed annually at the AGM. 

CONFLICTS OF INTEREST 
The Articles of Association permit the Board to authorise any 
matter which would otherwise involve a Director breaching his 
duty under the Companies Act 2006 to avoid conflicts of interest. 
When authorising a conflict of interest the Board must do so 
without the conflicting Director counting as part of the quorum.  
In the event that the Board considers it appropriate, the conflicted 
Director may be permitted to participate in the debate, but will 
neither be permitted to vote nor count in the quorum when the 
decision is being agreed. The Directors are aware that it is their 
responsibility to inform the Board of any potential conflicts as soon 
as possible and procedures are in place to facilitate disclosure.

CHANGE OF CONTROL 
The Company is not party to any significant agreements that 
would take effect, alter or terminate upon a change of control  
of the Company following a takeover bid. However, certain of the 
Group’s third party funding arrangements would terminate upon 
a change of control of the Company. 

The Group’s relationships with its brand partners are managed  
at Group level, however the relevant contracts are entered into  
at a local level with day to day management being led by each 
operating business. Certain of the contracts may terminate on  
a change of control of the local contracting company. 

76 

Inchcape plc Annual Report and Accounts 2013

The Company does not have agreements with any Director  
or employee providing compensation for loss of office or 
employment that occurs because of a takeover bid, except  
for provisions in the rules of the Company’s share schemes  
which may result in options or awards granted to employees  
to vest on a takeover.

TRANSACTIONS WITH DIRECTORS
No transaction, arrangement or agreement, other than 
remuneration, required to be disclosed in terms of the  
Companies Act 2006 and IAS 24, ‘Related Parties’ was outstanding  
at 31 December 2013, or was entered into during the year for  
any Director and/or connected person (2012 – none).

GREENHOUSE GAS EMISSIONS 
The information required under Schedule 7 of the Large and 
Medium-sized Companies and Groups (Accounts and Reports) 
Regulations 2008 in respect of greenhouse gas emissions is given 
in the Environment section of the Corporate Responsibility Report 
on pages 41 and 42. 

EMPLOYEE INVOLVEMENT 
The information required under Schedule 7 of the Large and 
Medium-sized Companies and Groups (Accounts and Reports) 
Regulations 2008 in respect of employee involvement is given in 
the People section of the Corporate Responsibility Report on 
pages 42 and 43.

CORPORATE GOVERNANCE STATEMENT 
The information required under DTR7 is given in the Corporate 
Governance Report on pages 48 to 57.

FINANCIAL INSTRUMENTS
The information required under Schedule 7 of the Large and 
Medium-sized Companies and Groups (Accounts and Reports) 
Regulations 2008 in respect of financial instruments is given in note 
23 to the financial statements on page 123 to 129.

ANNUAL GENERAL MEETING
The AGM will be held at 11.00 a.m. on Friday, 16 May 2014 at 
Deutsche Bank AG, Winchester House, 1 Great Winchester Street. 
London EC2N 2DB.

The notice convening the meeting and the resolutions to be  
put to the meeting, together with the explanatory notes, are  
given in the Circular to all shareholders.

The auditors, PricewaterhouseCoopers LLP, have indicated their 
willingness to continue in office. A resolution to reappoint them  
as auditors will be proposed at the AGM.

The Directors’ Report and the Strategic Report were approved  
by the Board and have been signed by the Company Secretary 
on its behalf.

TAMSIN WATERHOUSE,
GROUP COMPANY SECRETARY

IN THIS SECTION

 Consolidated income statement
 Consolidated statement of comprehensive income
 Consolidated statement of financial position
 Consolidated statement of changes in equity
 Consolidated statement of cash flows
Accounting policies
Notes to the financial statements

FINANCIAL STATEMENTS
78 
79 
80 
81 
82 
83 
90 
138  Five year record
139  Report of the auditors – Group
142  Company balance sheet
143  Accounting policies
144  Notes to the financial statements
150  Report of the auditors – Company

www.inchcape.com 

77

 
 
CONSOLIDATED INCOME STATEMENT 
FOR THE YEAR ENDED 31 DECEMBER 2013 

Revenue 

Cost of sales 

Gross profit 

Net operating expenses  

Operating profit  

Share of profit after tax of joint ventures and associates 

13

Profit before finance and tax 

Finance income  

Finance costs 

Profit before tax 

Tax  

Profit for the year 

Profit attributable to: 

– Owners of the parent 

– Non controlling interests 

Basic earnings per share (pence) 

Diluted earnings per share (pence) 

1. See note 34. 

6

7

8

9

9

 Before 
exceptional 
items 
2013
£m 

Exceptional 
items
(note 2)
2013
£m 

Notes

 Before 
exceptional 
items  
(restated)1 
2012 
£m 

 Exceptional 
items
(note 2)
(restated)1 
2012
£m 

 Total
2013
£m 

 Total
(restated)1 
2012
£m 

1, 3

6,524.9

–

6,524.9

6,085.4 

–

6,085.4

(5,598.2)

(0.5) (5,598.7) (5,210.7) 

(0.4) (5,211.1)

926.2

874.7 

(0.4)

874.3

926.7

3

(639.8)

(647.8)

(614.9) 

278.4

259.8 

286.9

–

286.9

15.4

(27.7)

274.6

(65.9)

208.7

0.2 

260.0 

16.5 

(29.5) 

247.0 

(60.8) 

186.2 

(0.5)

(8.0)

(8.5)

–

–

(8.5)

278.4

–

–

15.4

(27.7)

(8.5)

266.1

0.6

(65.3)

(7.9)

200.8

194.2

6.6

200.8

41.8p

41.1p

1.1

0.7

–

0.7

–

–

0.7

0.5

1.2

(613.8)

260.5

0.2

260.7

16.5

(29.5)

247.7

(60.3)

187.4

181.5

5.9

187.4

39.4p

38.7p

The notes on pages 90 to 137 are an integral part of these consolidated financial statements. 

78 Inchcape plc Annual Report and Accounts 2013 
78 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
FOR THE YEAR ENDED 31 DECEMBER 2013 

Profit for the period  

Other comprehensive income: 

Items that will not be reclassified to the consolidated income statement 

Defined benefit pension scheme remeasurements  

Deferred tax recognised in statement of comprehensive income 

Items that may be reclassified subsequently to the consolidated income statement 

Cash flow hedges 

Fair value gains on available for sale financial assets 

Impairment losses on available for sale financial assets transferred to consolidated income statement 

Recycled fair value gains on disposal of available for sale financial assets 

Effect of foreign exchange rate changes 

Deferred tax recognised in statement of comprehensive income 

Other comprehensive (loss) / income for the period, net of tax 

Total comprehensive income for the period  

Total comprehensive income attributable to: 

– Owners of the parent 

– Non controlling interests 

1. See note 34. 

The notes on pages 90 to 137 are an integral part of these consolidated financial statements. 

Notes 

2012 
(restated)1 
£m

2013 
£m 

200.8

187.4

5 

16 

14 

25 

(33.9)

(3.6)

(37.5)

49.7

8.7

58.4

41.4

(46.1)

–

–

(1.6)

0.1

1.0

–

(103.9)

(12.3)

16 

(12.8)

13.8

(76.9)

(43.5)

(114.4)

14.9

86.4

202.3

78.4

8.0

86.4

199.8

2.5

202.3

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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENT OF FINANCIAL POSITION 
AS AT 31 DECEMBER 2013 

Non-current assets 
Intangible assets 
Property, plant and equipment 
Investments in joint ventures and associates 
Available for sale financial assets 
Trade and other receivables 
Deferred tax assets 
Retirement benefit asset 

Current assets 
Inventories 
Trade and other receivables 
Available for sale financial assets 
Derivative financial instruments 
Current tax assets 
Cash and cash equivalents 

Assets held for sale and disposal group 

Total assets 

Current liabilities 
Trade and other payables 
Derivative financial instruments 
Current tax liabilities 
Provisions 
Borrowings 

Non-current liabilities 
Trade and other payables 
Provisions 
Derivative financial instruments 
Deferred tax liabilities 
Borrowings 
Retirement benefit liability 

Liabilities directly associated with the disposal group 
Total liabilities 

Net assets 
Shareholders’ equity 
Share capital  
Share premium 
Capital redemption reserve 
Other reserves 
Retained earnings 
Equity attributable to owners of the parent 
Non controlling interests 
Total shareholders’ equity 

1. See note 34. 

 Notes 

2013  
£m  

As at 31 
December 
2012 
(restated)1
£m 

As at 1 
January 
2012 
(restated)1
£m 

11
12
13
14
15
16
5

17
15
14
23

18

19

20
23

21
22

20
21
23
16
22
5

19

24

25
26

587.1 
732.7 
14.0 
1.4 
26.9 
24.6 
125.4 
1,512.1 

1,042.7 
309.9 
8.3 
106.2 
2.2 
396.8 
1,866.1 
8.2 
1,874.3 
3,386.4 

559.5
693.1
13.8
4.0
31.2
40.4
122.4
1,464.4

928.9
258.4
2.7
116.1
3.0
597.9
1,907.0
31.3
1,938.3
3,402.7

542.6
647.6
29.5
5.6
34.4
43.0
56.6
1,359.3

905.5
251.5
0.5
139.7
2.2
558.9
1,858.3
5.7
1,864.0
3,223.3

(1,278.8)  (1,150.7)
(62.6)
(47.5)
(41.9)
(113.5)
(1,467.9)  (1,416.2)

(36.9) 
(49.5) 
(37.0) 
(65.7) 

(18.0) 
(31.8) 
(4.5) 
(43.1) 
(297.9) 
(19.4) 
(414.7) 
(4.6) 

(22.4)
(43.0)
–
(26.9)
(320.0)
(26.7)
(439.0)
(19.1)
(1,887.2)  (1,874.3)

(1,140.6)
(7.4)
(45.1)
(36.8)
(101.9)
(1,331.8)

(29.6)
(54.1)
–
(42.9)
(338.6)
(60.8)
(526.0)
–
(1,857.8)

1,499.2 

1,528.4

1,365.5

46.5 
145.7 
134.1 
8.7 
1,135.0 
1,470.0 
29.2 
1,499.2 

46.9
136.5
133.3
86.7
1,099.2
1,502.6
25.8
1,528.4

46.4
126.9
133.3
126.8
903.7
1,337.1
28.4
1,365.5

The notes on pages 90 to 137 are an integral part of these consolidated financial statements. The consolidated financial statements 
on pages 78 to 137 were approved by the Board of Directors on 10 March 2014 and were signed on its behalf by: 

ANDRÉ LACROIX, 
GROUP CHIEF EXECUTIVE 

JOHN MCCONNELL,
GROUP FINANCE DIRECTOR

80 Inchcape plc Annual Report and Accounts 2013 
80 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
FOR THE YEAR ENDED 31 DECEMBER 2013 

Share 
capital
£m

Share 
premium 
£m

Capital 
redemption 
reserve
£m

Other 
reserves
(note 25) 
£m

  Notes 

Retained 
earnings 
(note 26)  
£m 

Equity 
attributable 
to owners of 
the parent 
£m 

Non 
controlling 
interests
£m

Total
shareholders’
 equity
£m

At 1 January 2012 

Adjustment for IAS 19 (revised) 
At 1 January 2012 (restated)1 

46.4

126.9

133.3

126.8

895.7 

1,329.1 

28.4

1,357.5

34 

 – 

 – 

 – 

 – 

 8.0  

8.0  

 – 

8.0

46.4

126.9

133.3

126.8

903.7 

1,337.1 

28.4

1,365.5

Profit for the year (restated)1 

Other comprehensive income / (loss) for 
the year (restated)1 

Total comprehensive income / (loss) for 
the year (restated)1 

Share-based payments, net of tax 

4,16 

Net purchase of own shares by ESOP Trust 

–

–

–

–

–

–

–

–

–

–

Issue of ordinary share capital 

24 

0.5

9.6

–

–

–

–

–

–

–

–

–

–

181.5 

181.5 

5.9

187.4

(40.1)

58.4 

18.3 

(3.4)

14.9

(40.1)

239.9 

199.8 

2.5

202.3

–

–

–

–

–

–

10.4 

(2.3) 

– 

10.4 

(2.3) 

10.1 

(52.5) 

(52.5) 

–

–

–

–

– 

– 

– 

– 

(3.3)

(1.8)

10.4

(2.3)

10.1

(52.5)

(3.3)

(1.8)

10 

–

–

–

–

–

–

46.9

136.5

133.3

86.7

1,099.2  1,502.6 

25.8

1,528.4

–

–

–

–

(0.8)

–

0.4

–

–

–

–

–

–

–

–

9.2

–

–

–

–

–

–

0.8

–

–

–

–

4,16 

24 

24 

10 

–

194.2 

194.2 

6.6

200.8

(78.0)

(37.8) 

(115.8) 

1.4

(114.4)

(78.0)

156.4 

78.4 

8.0

86.4

–

–

–

–

–

–

7.4 

7.4 

(50.0) 

(50.0) 

(2.5) 

(2.5) 

– 

9.6 

(75.5) 

(75.5) 

– 

– 

–

–

–

–

–

(4.6)

29.2

7.4

(50.0)

(2.5)

9.6

(75.5)

(4.6)

1,499.2

46.5

145.7

134.1

8.7

1,135.0  1,470.0 

Dividends: 

– Owners of the parent 

– Non controlling interests 

Disposal of businesses 
At 1 January 2013 (restated)1 

Profit for the year 

Other comprehensive (loss) / income for 
the year 

Total comprehensive income / (loss) for 
the year  

Share-based payments, net of tax 

Share buy back programme 

Net purchase of own shares by ESOP Trust 

Issue of ordinary share capital 

Dividends: 

– Owners of the parent 

– Non controlling interests 

At 31 December 2013 

1. See note 34. 

The notes on pages 90 to 137 are an integral part of these consolidated financial statements. 

Share-based payments have been stated net of a tax charge of £1.6m (2012 – credit of £3.6m). 

Cumulative goodwill of £108.1m (2012 – £108.1m) has been written off against the retained earnings reserve. 

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CONSOLIDATED STATEMENT OF CASH FLOWS 
FOR THE YEAR ENDED 31 DECEMBER 2013 

Cash flows from operating activities 

Cash generated from operations 

Tax paid 

Interest received  

Interest paid 

Net cash generated from operating activities 

Cash flows from investing activities 

Acquisition of businesses, net of cash and overdrafts acquired 

Net cash inflow from sale of businesses 

Purchase of property, plant and equipment 

Purchase of intangible assets 

Proceeds from disposal of property, plant and equipment 

Net purchase of available for sale financial assets 

Net cash used in investing activities 

Cash flows from financing activities  

Proceeds from issue of ordinary shares 

Share buy back programme 

Net purchase of own shares by ESOP Trust 

Net cash inflow / (outflow) from borrowings 

Payment of capital element of finance leases 

Loans granted to joint ventures 

Equity dividends paid  

Dividends paid to non controlling interests 

Net cash used in financing activities 

Net (decrease) / increase in cash and cash equivalents 

Cash and cash equivalents at the beginning of the year 

Effect of foreign exchange rate changes 

Cash and cash equivalents at the end of the year 

Cash and cash equivalents consist of: 

– Cash at bank and cash equivalents 

– Short term deposits 

– Bank overdrafts 

1. See changes in accounting policy and disclosures. 

The notes on pages 90 to 137 are an integral part of these consolidated financial statements.

82 Inchcape plc Annual Report and Accounts 2013 
82 

Inchcape plc Annual Report and Accounts 2013

Notes 

27a 

28a 

28c 

 2013 
£m 

 2012
(restated)1
£m 

227.0

(48.7)

10.9

(28.7)

160.5

(74.1)

14.9

(96.5)

(20.0)

31.6

(3.0)

249.2 

(47.2)

14.7 

(32.3)

184.4 

(15.8)

2.9 

(83.8)

(13.9)

10.4 

(0.8)

(147.1)

(101.0)

9.6

(50.0)

(2.5)

0.1

(1.7)

–

(75.5)

(4.6)

(124.6)

13 

10 

27b 

(111.2)

484.9

(41.5)

332.2

10.1 

– 

(2.3)

(3.5)

(0.4)

(3.2)

(52.5)

(3.3)

(55.1)

28.3 

461.3 

(4.7)

484.9 

Notes 

 2013 
£m 

2012 
£m 

18 

18 

22 

290.3

106.5

324.4 

273.5 

(64.6)

(113.0)

332.2

484.9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

ACCOUNTING POLICIES 

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) 
as adopted by the European Union and International Financial Reporting Interpretation Committee (IFRIC) interpretations and with 
those parts of the Companies Act 2006 applicable to companies reporting under IFRS. 

ACCOUNTING CONVENTION 
The consolidated financial statements have been prepared under the historical cost convention, except for available for sale 
financial assets, and those financial assets and financial liabilities (including derivative instruments) held at fair value through profit 
or loss, which are measured at fair value. 

GOING CONCERN 
After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in 
operation for the foreseeable future. Accordingly, the Directors are satisfied that it is appropriate to adopt the going concern  
basis in preparing the financial statements. 

CHANGES IN ACCOUNTING POLICY AND DISCLOSURES 
The accounting policies have been applied consistently throughout the reporting period, other than where new policies have  
been adopted as presented below. 

IAS 19 (revised), ‘Employee benefits’ has become effective and has been retrospectively applied by the Group for accounting 
periods starting 1 January 2013. The revised standard impacts the way the Group accounts for pensions and other post-retirement 
benefits as follows: 

• the interest cost and expected return on plan assets are replaced with a net interest amount, calculated by applying the discount 
rate to the net defined benefit asset or liability. Under the previous standard, the expected return on plan assets represented the 
weighted average expected return on the assets held by the pension schemes; and 

• expenses, other than investment management expenses, are recognised as period expenses when incurred. Under the previous 

standard, expenses incurred in connection with running the pension schemes formed part of the defined benefit obligation. 

Under the previous accounting policy, the Group recognised actuarial gains and losses directly in other comprehensive income 
which is as required by the new standard. 

The principal changes resulting from the adoption of IAS 19 (revised), ‘Employee benefits’ are set out in note 34. 

The following new standards are effective for accounting periods beginning 1 January 2013 but have not had a material impact  
on the results or financial position of the Group: 

• IAS 1, ‘Amendment to IAS 1, Presentation of financial statements: Other comprehensive income’. The main change resulting from 
this amendment is a requirement for the Group to present items on the basis of whether they are potentially reclassifiable to profit 
or loss in subsequent periods. 

• IFRS 7, ‘Amendment to IFRS 7 Financial instruments: Disclosures – Offsetting financial assets and financial liabilities’. The Group has 

included the new disclosures required by this amendment in note 23. 

• IFRS 13, ‘Fair value measurement’. The change in the accounting policy has been made in accordance with its transitional provisions. 

• Annual improvements 2011. 

The following standards were in issue but were not effective at the balance sheet date. These standards have not yet been  
early adopted by the Group, and will be applied for the Group’s financial years commencing on or after 1 January 2014: 

• IAS 27 (revised), ‘Separate financial statements’ 

• IAS 28 (revised), ‘Associates and joint ventures’ 

• IAS 32, ‘Amendment to IAS 32 Financial Instruments: Presentation – Offsetting financial assets and financial liabilities’ 

• IAS 36, ‘Amendment to IAS 36 Impairment of assets’ 

• IAS 39, ‘Amendment to IAS 39 Financial instruments: Recognition and measurement' 

• IFRS 9, ‘Financial instruments’(not yet endorsed) 

• IFRS 10, ‘Consolidated financial statements’ 

• IFRS 11, ‘Joint arrangements’ 

• IFRS 12, ‘Disclosure of interests in other entities’ 

• IFRS 10, 11 and 12, ‘Amendment to IFRS 10, 11 and 12, Transition guidance’. 

The above standards are not expected to have a material impact on the Group's reported position or performance.  

The following changes have been made to the consolidated statement of cash flows and related notes: 

• The effect of foreign exchange rate changes on intra-group funding arrangements has been reclassified from settlement of 

derivatives to effect on foreign exchange rate changes in 2013, with the prior year comparative restated accordingly;  

• Other non cash items include non cash pension charges / (credits). 

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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
ACCOUNTING POLICIES CONTINUED 

BASIS OF CONSOLIDATION 
The consolidated financial statements comprise the financial statements of the parent Company (Inchcape plc) and all of its 
subsidiary undertakings (defined as those where the Group has control), together with the Group’s share of the results of its joint 
ventures (defined as those where the Group has joint control) and associates (defined as those where the Group has significant 
influence but not control). The results of subsidiaries are consolidated and the Group’s share of results of its joint ventures and 
associates is equity accounted for as of the same reporting date as the parent Company, using consistent accounting policies.  

The results of subsidiaries are consolidated using the acquisition method of accounting from the date on which control of the  
net assets and operations of the acquired company are effectively transferred to the Group. Similarly, the results of subsidiaries 
disposed of cease to be consolidated from the date on which control of the net assets and operations are transferred out of  
the Group. 

The Group treats transactions with non controlling interests as transactions with equity owners of the Group. For purchases from  
non controlling interests, the difference between any consideration paid and the relevant share acquired of the carrying value of 
net assets of the subsidiary is recorded in equity. Gains or losses on disposals to non controlling interests are also recorded in equity. 

Where the Group acquires a controlling interest in a subsidiary with a contractual obligation to purchase the remaining non 
controlling interest, the acquired company is accounted for as a 100% subsidiary, with the liability for the purchase of the remaining 
non controlling interest recorded as deferred consideration. Subsequent changes to estimates of the deferred consideration are 
recorded as additions to / reductions from the amount of goodwill arising on acquisition. 

Investments in joint ventures and associates are accounted for using the equity method, whereby the Group’s share of  
post-acquisition profits or losses is recognised in the consolidated income statement, and its share of post-acquisition movements 
in shareholders’ equity is recognised in shareholders’ equity. If the Group’s share of losses in a joint venture or associate equals or 
exceeds its investment in the joint venture or associate, the Group does not recognise further losses, unless it has contractual 
obligations or made payments on behalf of the joint venture or associate. 

Intercompany balances and transactions and any unrealised profits arising from intercompany transactions are eliminated in 
preparing the consolidated financial statements. 

FOREIGN CURRENCY TRANSLATION 
Transactions included in the results of each of the Group’s entities are measured using the currency of the primary economic 
environment in which the entity operates (the functional currency). The consolidated financial statements are presented in  
Sterling, which is the functional currency of the parent Company, Inchcape plc, and the presentation currency of the Group.  

In the individual entities, transactions in foreign currencies are translated into the functional currency at the rates of exchange 
prevailing at the dates of the individual transactions. Monetary assets and liabilities denominated in foreign currencies are 
subsequently retranslated at the rate of exchange ruling at the end of the reporting period. All differences are taken to the 
consolidated income statement, except those arising on long term foreign currency borrowings used to finance or hedge  
foreign currency investments which on consolidation are taken directly to other comprehensive income.  

The assets and liabilities of foreign operations are translated into Sterling at the rate of exchange ruling at the end of the reporting 
period. The income statements of foreign operations are translated into Sterling at the average rates of exchange for the period. 
Exchange differences arising from 1 January 2004 are recognised as a separate component of shareholders’ equity. On disposal  
of a foreign operation, any cumulative exchange differences held in shareholders’ equity are transferred to the consolidated  
income statement.  

REVENUE, OTHER INCOME AND COST OF SALES 
Revenue from the sale of goods and services is measured at the fair value of consideration receivable, net of rebates and any 
discounts, and includes lease rentals and finance and insurance commission. It excludes sales related taxes and intra-group 
transactions. Where the Group acts as an agent on behalf of a principal, the commission earned is recorded within revenue. 

Revenue is recognised to the extent that it is probable that economic benefits will flow to the Group and the revenue can be  
reliably measured. In practice this means that revenue is recognised when vehicles or parts are invoiced and physically dispatched 
or when the service has been undertaken. Revenue from commission is recognised when receipt of payment can be assured. 

Where a vehicle is sold to a leasing company and a Group company retains a residual value commitment to buy back the vehicle  
for a specified value at a specified date, the sale is not recognised on the basis that the value of the asset will be realised over the 
lease period and from the disposal of the vehicle at the end of the lease period. These vehicles are retained within ‘property, plant 
and equipment’ in the consolidated statement of financial position at cost and are depreciated to their residual value over the life  
of the lease. Total revenue on a leased vehicle comprises the difference between consideration receivable and residual value. This 
sits as deferred income in the consolidated statement of financial position and is released to the consolidated income statement 
on a straight line basis over the life of the lease. The residual value commitment, which reflects the price at which the vehicle will be 
bought back, is held within ‘trade and other payables’, according to the date of the commitment. 

Dividend income is recognised when the right to receive payment is established.  

Finance income is recognised when it is probable that the economic benefits will flow to the Group and the amount of income  
can be measured reliably. It is accrued on a time basis by reference to the principal outstanding and at the effective interest  
rate applicable. 

Cost of sales includes the expense relating to the estimated cost of self-insured warranties offered to customers. These  
warranties form part of the package of goods and services provided to the customer when purchasing a vehicle and are  
not a separable product. 

84 Inchcape plc Annual Report and Accounts 2013 
84 

Inchcape plc Annual Report and Accounts 2013

STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

SHARE-BASED PAYMENTS 
The Group operates various share-based award schemes. The fair value at the date at which the share-based awards are granted  
is recognised in the consolidated income statement (together with a corresponding increase in shareholders’ equity) on a straight 
line basis over the vesting period, based on an estimate of the number of shares that will eventually vest. At the end of each 
reporting period, the Group revises its estimates of the number of awards that are expected to vest. The impact of any revision  
is recognised in the consolidated income statement with a corresponding adjustment to equity. 

For equity-settled share-based awards, the services received from employees are measured by reference to the fair value of the 
awards granted. With the exception of the Group Save As You Earn scheme, the vesting of all share-based awards under all 
schemes is solely reliant upon non-market conditions, therefore no expense is recognised for awards that do not ultimately vest. 
Where an employee or the Company cancels an award, the charge for that award is recognised as an expense immediately,  
even though the award does not vest. 

FINANCE COSTS 
Borrowing costs which are directly attributable to the acquisition, construction or production of a qualifying asset are capitalised  
as part of the cost of that asset from the first date on which the expenditure is incurred for the asset and until such time as the asset  
is ready for its intended use. A Group capitalisation rate is used to determine the magnitude of borrowing costs capitalised on each 
qualifying asset. This rate is the weighted average of Group borrowing costs, excluding those borrowings made specifically for the 
purpose of obtaining a qualifying asset. 

All other borrowing costs are recognised as an expense in the period in which they are incurred. 

INCOME TAX  
The charge for current income tax is based on the results for the period as adjusted for items which are not taxed or are disallowed.  
It is calculated using tax rates that have been enacted or substantively enacted by the end of the reporting period.  

Deferred income tax is accounted for using the liability method in respect of temporary differences arising from differences between 
the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements.  

In principle, deferred tax liabilities are recognised for all taxable temporary differences and deferred tax assets are recognised to  
the extent that it is probable that taxable profits will be available against which deductible temporary differences can be utilised.  
Such assets and liabilities are not recognised if the temporary difference is due to goodwill arising on a business combination,  
or to an asset or liability, the initial recognition of which does not affect either taxable or accounting income. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, joint ventures and 
associates, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future. 

Deferred tax is calculated at the tax rates that are expected to apply to the period when the asset is realised or the liability is settled 
using rates enacted or substantively enacted at the end of the reporting period. Deferred tax is charged or credited in the 
consolidated income statement, except when it relates to items credited or charged directly to shareholders’ equity, in which case 
the deferred tax is also dealt with in shareholders’ equity. 

Deferred tax assets and liabilities are only offset where there is a legally enforceable right of offset and there is an intention to settle 
balances net. 

EXCEPTIONAL ITEMS  
Items which are both material and non-recurring are presented as exceptional items within their relevant consolidated income 
statement category. The separate reporting of exceptional items helps provide additional useful information regarding the Group’s 
underlying business performance. Examples of events which may give rise to the classification of items as exceptional include gains 
or losses on the disposal of businesses, restructuring of businesses, litigation, asset impairments and exceptional tax related matters.  

GOODWILL 
Goodwill represents the excess of the cost of acquisition of a business combination over the Group’s share of the fair value of 
identifiable net assets of the business acquired at the date of acquisition. Goodwill is initially recognised at cost and is held in the 
currency of the acquired entity and revalued at the closing exchange rate at the end of each reporting period. 

After initial recognition, goodwill is measured at cost less any accumulated impairment losses. At the date of acquisition, the 
goodwill is allocated to cash generating units for the purpose of impairment testing and is tested at least annually for impairment.  

Gains and losses on disposal of a business include the carrying amount of goodwill relating to the business sold except for goodwill 
arising on business combinations on or before 31 December 1997 which has been deducted from shareholders’ equity and 
remains indefinitely in shareholders’ equity. 

OTHER INTANGIBLE ASSETS 
Intangible assets, when acquired separately from a business (including computer software), are carried at cost less accumulated 
amortisation and impairment losses. Costs comprise purchase price from third parties as well as internally generated development 
costs where relevant. Amortisation is provided on a straight line basis to allocate the cost of the asset over its estimated useful life, 
which in the case of computer software is three to five years. Amortisation is recognised in the consolidated income statement 
within ‘net operating expenses’. 

Intangible assets acquired as part of a business combination (including back orders and customer contracts) are capitalised 
separately from goodwill if the fair value can be measured reliably on initial recognition. These intangible assets are amortised  
on a straight line basis over their estimated useful life, which is generally less than a year.  

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ACCOUNTING POLICIES CONTINUED 

PROPERTY, PLANT AND EQUIPMENT 
Property, plant and equipment is stated at cost less accumulated depreciation and impairment losses. Cost comprises the 
purchase price and directly attributable costs of the asset and includes, where relevant, capitalised borrowing costs. Depreciation 
is based on cost less estimated residual value and is included within ‘net operating expenses’ in the consolidated income 
statement, with the exception of depreciation on ‘interest in leased vehicles’ which is charged to ‘cost of sales’. It is provided on  
a straight line basis over the estimated useful life of the asset, except for freehold land which is not depreciated. For the following 
categories, the annual rates used are:  

Freehold buildings and long leasehold buildings  

2.0% 

Short leasehold buildings  

Plant, machinery and equipment  

Interest in leased vehicles  

shorter of lease term or useful life 

5.0% – 33.3% 

over the lease term 

The residual values and useful lives of all assets are reviewed at least at the end of each reporting period and adjusted if necessary. 

IMPAIRMENT  
Assets that are subject to amortisation or depreciation are reviewed for impairment whenever events or circumstances indicate  
that the carrying amount may not be recoverable. Any impairment losses are included within ‘net operating expenses’ in the 
consolidated income statement. 

In addition, goodwill is not subject to amortisation but is tested at least annually for impairment. An impairment loss is recognised  
for the amount by which the asset’s carrying amount exceeds its recoverable amount, the latter being the higher of the asset’s  
fair value less costs to sell and value in use. Value in use calculations are performed using cash flow projections, discounted at  
a pre-tax rate which reflects the asset specific risks and the time value of money.  

A provision for impairment of trade receivables is established when there is objective evidence that the Group will not be able  
to collect all amounts due according to the original terms of the receivables. The carrying amount of the asset is reduced through  
the use of an allowance account, and the amount of the loss is recognised in the consolidated income statement within ‘net 
operating expenses’. When a trade receivable is uncollectible, it is written off against the allowance account for trade receivables. 
Subsequent recoveries of amounts previously written off are credited against ‘net operating expenses’ in the consolidated  
income statement. 

Non-financial assets, other than goodwill, which have previously been impaired, are reviewed for possible reversal of the 
impairment at each reporting date. 

INVENTORIES 
Inventories are stated at the lower of cost and net realisable value. Cost comprises expenditure incurred in bringing inventories  
to their present location and condition. Net realisable value represents the estimated selling price less all estimated costs of 
completion and costs to be incurred in marketing, selling and distribution. Used vehicles are carried at the lower of cost or fair  
value less costs to sell, generally based on external market data available for used vehicles. 

Vehicles held on consignment are included within inventories as the Group is considered to have the risks and rewards of 
ownership. The corresponding liability is included within ‘trade and other payables’.  

Inventory can be held on deferred payment terms. All costs associated with this deferral are expensed in the period in which  
they are incurred. 

An inventory provision is recognised in situations where net realisable value is likely to be less than cost (such as obsolescence, 
deterioration, fall in selling price). When calculating the provision, management considers the nature and condition of the 
inventory, as well as applying assumptions around anticipated saleability, determined on conditions that exist at the end of the 
reporting period. With the exception of parts, generally net realisable value adjustments are applied on an item-by-item basis. 

TRADE RECEIVABLES 
Trade receivables are amounts due from customers for goods sold or services performed in the ordinary course of business.  
These are recognised as current assets if collection is due in one year or less. If collection is due in over a year, they are presented 
as non-current assets. 

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest 
method, less provision for impairment. A provision for impairment is established when there is objective evidence that the Group  
will not be able to collect all amounts due according to the original terms of the receivables. The amount of the provision is the 
difference between the asset’s carrying amount and the present value of estimated future cash flows. 

TRADE PAYABLES 
Trade payables are obligations to pay for goods or services that have been acquired in the ordinary course of business. These  
are classified as current liabilities if payment is due in one year or less. If payment is due at a later date, they are presented as  
non-current liabilities.  

Trade payables are recognised initially at fair value and subsequently measured at amortised cost using the effective  
interest method.  

Trade payables include the liability for vehicles held on consignment, with the corresponding asset included within inventories. 

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

BORROWINGS 
Borrowings are recognised initially at fair value, net of transaction costs incurred, and are subsequently stated at amortised cost. 
Any difference between the proceeds (net of transaction costs) and the redemption value is recognised in the consolidated 
income statement over the period of the borrowings, using the effective interest method. 

PENSIONS AND OTHER POST-RETIREMENT BENEFITS 
The Group operates a number of retirement benefit schemes.  

The major schemes are defined benefit pension funds with assets held separately from the Group. The cost of providing benefits 
under the plans is determined separately for each plan using the projected unit credit actuarial valuation method. 

The current service cost and gains and losses on settlements and curtailments are included in ‘cost of sales’ or ‘net operating 
expenses’ in the consolidated income statement. Past service costs are similarly included where the benefits have vested, otherwise 
they are amortised on a straight line basis over the vesting period. Administrative scheme expenses associated with the plans are 
recorded within ‘net operating expenses’ when incurred, in line with IAS 19 (revised). Net interest income or interest cost relating to 
the funded defined benefit pension plans is included within ‘finance income’ or ‘finance costs’, as relevant, in the consolidated 
income statement. 

Changes in the retirement benefit obligation or asset due to experience and changes in actuarial assumptions are included in  
the consolidated statement of comprehensive income, as actuarial gains and losses, in full in the period in which they arise. 

Where scheme assets exceed the defined benefit obligation, a net asset is only recognised to the extent that an economic benefit 
is available to the Group, in accordance with the terms of the scheme and, where relevant, statutory requirements. 

The Group’s contributions to defined contribution plans are charged to the consolidated income statement in the period to which 
the contributions relate. 

The Group also has a liability in respect of past employees under post-retirement healthcare schemes which have been closed  
to new entrants. These schemes are accounted for on a similar basis to that for defined benefit pension plans in accordance with 
the advice of independent qualified actuaries.  

PROVISIONS 
Provisions are recognised when the Group has a present obligation in respect of a past event, when it is more likely than not that  
an outflow of resources will be required to settle the obligation and where the amount can be reliably estimated. Provisions are 
discounted when the time value of money is considered to be material, using an appropriate risk free rate on government bonds.  

PRODUCT WARRANTY PROVISION 
A product warranty provision corresponds to self-insured extended warranties beyond those provided by the manufacturer, as part 
of the sale of a vehicle. Provision is made for the expected cost of labour and parts based on historical claims experience and 
expected future trends.  

VACANT LEASEHOLD PROVISION 
A vacant leasehold provision is recognised when the Group is committed to certain leasehold premises for which it no longer has  
a commercial use. It is made to the extent of the estimated future net cost, including existing subtenant arrangements if any.  

LITIGATION PROVISION 
A litigation provision is recognised when a litigation case is outstanding at the end of the reporting period and there is a likelihood 
that the legal claim will be settled.  

DISPOSAL GROUP AND ASSETS HELD FOR SALE  
Where the Group is actively marketing a business and disposal is expected within one year of the end of the reporting period, the 
assets and liabilities of the associated businesses are separately disclosed in the consolidated statement of financial position as  
a disposal group. Assets are classified as assets held for sale if their carrying amount is to be recovered principally through a sale 
transaction rather than through continuing use. Both disposal groups and assets held for sale are stated at the lower of their 
carrying amount and fair value less costs to sell. 

SEGMENTAL REPORTING 
Segment information is reported in accordance with IFRS 8, ‘Operating segments’, which requires segmental reporting to be 
presented on the same basis as the internal management reporting. The Group’s operating segments are countries and the 
market channels, distribution and retail. These operating segments are then aggregated into reporting segments to combine those 
with similar characteristics. 

FINANCIAL INSTRUMENTS  
The Group classifies its financial instruments in the following categories: loans and receivables; held at fair value through profit and 
loss; financial liabilities measured at amortised cost; and available for sale. The classification is determined at initial recognition and 
depends on the purpose for which the financial instruments are required.  

Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active 
market. They are included in current assets, except where the maturity date is more than 12 months after the end of the reporting 
period. They are initially recorded at fair value and subsequently recorded at amortised cost.  

Held at fair value through profit and loss includes derivative financial assets and liabilities, which are further explained below. They 
are classified according to maturity date, within current and non-current assets and liabilities respectively.  

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ACCOUNTING POLICIES CONTINUED 

FINANCIAL INSTRUMENTS CONTINUED 
Financial liabilities measured at amortised cost include non-derivative financial liabilities which are held at original cost, less 
amortisation or provisions raised.  

Available for sale financial assets include non-derivative financial assets, such as bonds and equity investments. They are classified 
as non-current assets unless management intends to dispose of them within 12 months of the end of the reporting period and are 
held at fair value.  

CASH AND CASH EQUIVALENTS 
Cash and cash equivalents in the consolidated statement of financial position comprise cash at bank and in hand, short-term 
bank deposits and money market funds.  

In the consolidated statement of cash flows, cash and cash equivalents comprise cash and cash equivalents, as defined above, 
net of bank overdrafts.  

LEASES 
Finance leases, which transfer to the Group substantially all the risks and rewards of ownership of the leased item, are capitalised  
at the inception of the lease at the fair value of the leased asset or, if lower, at the present value of the minimum lease payments. 
Lease payments are apportioned between the finance charges and reduction of the lease liability so as to achieve a constant  
rate of interest on the remaining balance of the liability. Finance charges are charged to the consolidated income statement. 
Capitalised leased assets are depreciated over the shorter of the estimated useful life of the asset or the lease term. 

Leases where the Group does not hold substantially all the risks and rewards of ownership of the asset are classified as operating 
leases. Operating lease rental payments are recognised as an expense in the consolidated income statement on a straight line 
basis over the lease term. 

OFFSETTING  
Netting in the consolidated statement of financial position only occurs to the extent that there is the legal ability and intention  
to settle net. As such, bank overdrafts are presented in current liabilities to the extent that there is no intention to offset with the  
cash balance. 

DERIVATIVE FINANCIAL INSTRUMENTS  
An outline of the objectives, policies and strategies pursued by the Group in relation to its financial instruments is set out in note 23 
to the consolidated financial statements. 

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured 
at their fair value. The method of recognising the resulting gain or loss depends on whether the derivative is designated as a 
hedging instrument, and if so, the nature of the item being hedged. The Group designates certain derivatives as:  

• hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedge); or 

• hedges of a particular risk associated with a recognised asset or liability or a highly probable forecast transaction  

(cash flow hedge). 

FAIR VALUE HEDGE 
Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the consolidated 
income statement, together with any changes in the fair value of the hedged asset or liability that are attributable to the hedged 
risk. The Group only applies fair value hedge accounting for hedging fixed interest risk on borrowings and future fixed amount 
currency liabilities (on its cross currency interest rate swaps). The gain or loss relating to the effective portion of interest rate swaps 
hedging fixed rate borrowings and changes in the fair value of those borrowings are recognised in the consolidated income 
statement within ‘finance costs’. The gain or loss relating to the ineffective portion is also recognised in the consolidated income 
statement within ‘finance costs’. 

CASH FLOW HEDGE 
For cash flow hedges that meet the conditions for hedge accounting, the portion of the gains or losses on the hedging instrument 
that is determined to be an effective hedge is recognised directly in other comprehensive income and the ineffective portion is 
recognised within ‘net operating expenses’ in the consolidated income statement. When the hedged forecast transaction results in 
the recognition of a non-financial asset or liability then, at the time the asset or liability is recognised, the associated gains or losses 
that had previously been recognised in other comprehensive income are included in the initial measurement of the acquisition 
cost or other carrying amount of the asset or liability. For all other cash flow hedges, the gains or losses that are recognised in other 
comprehensive income are transferred to the consolidated income statement in the same period in which the hedged forecast 
transaction affects the consolidated income statement. 

AVAILABLE FOR SALE FINANCIAL ASSETS 
Gains and losses on available for sale financial assets are recognised in other comprehensive income, until the investment is sold  
or is considered to be impaired, at which time the cumulative gain or loss previously reported in other comprehensive income is 
included in the consolidated income statement. Cumulative gains and losses on investments held for operational reasons are 
included within ‘net operating expenses’. Cumulative gains and losses on investments held for financing purposes are included 
within ‘finance income’ and ‘finance costs’ respectively. 

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

SHARE CAPITAL 
Ordinary shares are classified as equity. Where the Group purchases the Group’s equity share capital (treasury shares), the 
consideration paid is deducted from shareholders’ equity until the shares are cancelled, reissued or disposed of. Where such 
shares are subsequently sold or reissued, any consideration received is included in shareholders’ equity.  

DIVIDENDS 
Final dividends proposed by the Board of Directors and unpaid at the year end are not recognised in the consolidated financial 
statements until they have been approved by the shareholders at the Annual General Meeting. Interim dividends are recognised 
when they are paid. 

SIGNIFICANT ACCOUNTING JUDGEMENTS AND ESTIMATES 
The Directors have made a number of estimates and assumptions regarding the future, and made some significant judgements in 
applying the Group’s accounting policies. These are discussed below: 

GOODWILL 
Goodwill is tested at least annually for impairment in accordance with the accounting policy set out above. The recoverable 
amount of cash generating units is determined based on value in use calculations. These impairment calculations require the use 
of estimates including projected future cash flows (see note 11). 

REVENUE RECOGNITION ON VEHICLES SUBJECT TO RESIDUAL VALUE COMMITMENTS 
Where the Group sells vehicles sourced from within the Group to a finance provider for the purpose of leasing the vehicles to a third 
party, and retains a residual value commitment, the sale is not recognised on the basis that the value of these assets will be realised 
over the lease period and from the disposal of the vehicles at the end of the lease period. 

CONSIGNMENT STOCK 
Vehicles held on consignment have been included in ‘finished goods’ within ‘inventories’ on the basis that the Group has 
determined that it holds the significant risks and rewards attached to these vehicles. 

PRODUCT WARRANTY PROVISION  
The product warranty provision requires an estimation of the number of expected warranty claims, and the expected cost of labour 
and parts necessary to satisfy these warranty claims (see note 21).  

PENSIONS AND OTHER POST-RETIREMENT BENEFITS 
The net retirement benefit asset or liability is calculated based on the actuarial assumptions detailed in note 5. A number of these 
assumptions involve a considerable degree of estimation, including the rate of inflation, discount rate and expected mortality rates.  

TAX 
The Group is subject to income taxes in a number of jurisdictions. Some degree of estimation is required in determining the 
worldwide provision for income taxes (see note 8). There are a number of transactions and calculations during the ordinary course 
of business for which the ultimate tax determination is uncertain. The Group recognises liabilities for anticipated tax audit issues 
based on estimates of whether additional taxes will be due. Where the final tax outcome of these matters is different from the 
amounts that were initially recorded, such differences will impact the current tax and deferred tax provisions in the period in which 
such determination is made.  

In addition, the recognition of deferred tax assets is dependent upon an estimation of future taxable profits that will be available 
against which deductible temporary differences can be utilised (see note 16). In the event that actual taxable profits are different, 
such differences may impact the carrying value of such deferred tax assets in future periods.  

PROPERTY, PLANT AND EQUIPMENT AND INTANGIBLE ASSETS 
Property, plant and equipment and intangible assets are reviewed for impairment if events or circumstances indicate that the 
carrying value may not be recoverable. When an impairment review is carried out, the recoverable value is determined based on 
value in use calculations which require estimates to be made of future cash flows (see notes 11 and 12). 

RESIDUAL VALUE COMMITMENTS 
The Group has residual value commitments on certain leased vehicles. These commitments are an estimate of future market  
value at a specified point in time. The actual market value of vehicles bought back may vary from the committed purchase value 
(see note 30). 

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NOTES TO THE FINANCIAL STATEMENTS 

1 SEGMENTAL ANALYSIS 
The Group has determined that the chief operating decision maker is the Executive Committee. 

Emerging markets are those countries in which the Group operates that have started to grow but have yet to reach a mature stage 
of development and accordingly are in or are expected to return to the growth phase of their development cycle. These currently 
comprise China, the Balkans, the Baltics, Poland, South America and Africa. 

The Group’s reported segments are based on the location of the Group’s assets. Revenue earned from sales is disclosed by origin 
and is not materially different from revenue by destination.  

Transfer prices between segments are set on an arm’s length basis. 

Distribution comprises Vertically Integrated Retail businesses as well as Financial Services and other businesses. 

 Australasia 
£m 

 Europe 
£m 

 North Asia 
£m 

 South Asia
£m 

  Distribution 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets
£m 

 Total 
Distribution 
£m 

898.5
(223.7)
674.8

644.3
(144.5)
499.8

566.1
–
566.1

55.0
–
55.0

–
55.0

19.5
–
19.5

–
19.5

59.2
–
59.2

–
59.2

369.3
–
369.3

29.7
–
29.7

–
29.7

41.3 
– 
41.3 

8.6 
– 
8.6 

– 
8.6 

420.5
(31.8)
388.7

2,940.0
(400.0)
2,540.0

47.4
–
47.4

–
47.4

219.4
–
219.4

–
219.4

2013 

Revenue 
Total revenue  
Inter-segment revenue  
Revenue from third parties  

Results  
Segment result  
Operating exceptional items  
Operating profit after exceptional items  
Share of profit after tax of joint ventures 
and associates  
Profit / (loss) before finance and tax  

Finance income  
Finance costs  
Profit before tax  
Tax  
Profit for the year  

The segment result in Russia and Emerging Markets includes a profit of £6.2m on a sale of a property.  

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

2013 

Revenue 
Total revenue  
Inter-segment revenue  
Revenue from third parties  

Australasia
£m 

 Europe 
£m 

 United 
Kingdom
£m 

 Russia and 
Emerging 
Markets
£m 

 Total  
Retail  
£m 

 Total pre 
Central  
£m 

 Central
£m 

 Total
£m 

Retail 

691.1
–
691.1

129.7
–
129.7

2,183.0
–
2,183.0

981.1
–
981.1

3,984.9 
– 
3,984.9 

6,924.9 
(400.0) 
6,524.9 

–
–
–

6,924.9
(400.0)
6,524.9

Results  
Segment result  
Operating exceptional items  
Operating profit after exceptional items  
Share of profit after tax of joint ventures 
and associates  
Profit / (loss) before finance and tax  

23.9
(5.7)
18.2

–
18.2

–
–
–

–
–

54.7
(1.1)
53.6

–
53.6

7.8
(1.0)
6.8

–
6.8

86.4 
(7.8) 
78.6 

– 
78.6 

305.8 
(7.8) 
298.0 

– 
298.0 

(18.9)
(0.7)
(19.6)

–
(19.6)

Finance income  
Finance costs  
Profit before tax  
Tax  
Profit for the year  

Central costs include a past service credit of £9.8m (net of costs). 

Net finance costs of £12.3m are not allocated to individual segments.  

286.9
(8.5)
278.4

–
278.4

15.4
(27.7)
266.1
(65.3)
200.8

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

1 SEGMENTAL ANALYSIS CONTINUED 

2013 

Segment assets and liabilities  
Segment assets  

Other current assets  
Non-current assets  
Segment liabilities  

Other liabilities  
Net assets  

 Australasia
£m 

 Europe
£m 

 North Asia 
£m 

 South Asia 
£m 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets 
£m 

 Distribution 

 Total 
Distribution
£m 

78.6

126.4

107.6

69.5

37.3 

140.8 

560.2

(172.4)

(130.6)

(80.5)

(51.3)

(57.6) 

(114.2)

(606.6)

Segment assets include net inventory, trade receivables and derivative assets. Segment liabilities include payables, provisions and 
derivative liabilities. 

2013 

Other segment items  
Capital expenditure:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Intangible assets  
Depreciation:  
– Property, plant and equipment  
– Interest in leased vehicles  
Amortisation of intangible assets  
Net provisions charged / (released) to the 
consolidated income statement 

 Australasia 
£m 

 Europe 
£m 

 North Asia 
£m 

 South Asia 
£m 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets  
£m 

 Distribution 

 Total 
Distribution 
£m 

3.5
–
0.6

3.5
0.5
0.6

6.3

0.4
0.1
0.8

0.8
2.0
0.3

2.1

5.6
6.2
1.4

2.5
1.9
–

1.8

4.4
–
1.6

2.0
–
0.6

3.9

0.2 
7.4 
0.1 

0.2 
6.2 
0.1 

(0.3) 

27.1 
11.4 
0.4 

2.5 
1.2 
– 

0.6 

41.2
25.1
4.9

11.5
11.8
1.6

14.4

Net provisions include inventory, trade receivables impairment and other liability provisions. 

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92 

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

1 SEGMENTAL ANALYSIS CONTINUED 

2013 

Segment assets and liabilities  
Segment assets  

Other current assets  
Non-current assets  
Segment liabilities  

Other liabilities  
Net assets  

 Australasia 
£m 

 Europe 
£m 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets  
£m 

Retail 

 Total 
Retail 
£m 

 Total 
£m 

149.4

25.4

461.8 

196.4 

833.0

1,393.2

(162.0)

(13.2)

(454.3) 

(121.7) 

(751.2)

508.0
1,485.2
(1,357.8)

(529.4)
1,499.2

Segment assets include net inventory, trade receivables and derivative assets. Segment liabilities include payables, provisions and 
derivative liabilities. 

2013 

Other segment items  
Capital expenditure:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Intangible assets  
Depreciation:  
– Property, plant and equipment  
– Interest in leased vehicles  
Amortisation of intangible assets  
Net provisions charged / (released) to the 
consolidated income statement 

 Australasia 
£m 

 Europe 
£m 

 United 
Kingdom 
£m 

 Russia and 
Emerging 
Markets
£m 

 Total  
Retail  
£m 

 Total pre 
Central  
£m 

 Central 
£m 

 Total 
£m 

 Retail  

0.9
–
–

1.9
–
0.1

7.5

0.3
0.3
–

0.9
–
–

0.1

29.2
–
2.2

10.3
–
1.9

23.8

22.5
0.1
3.5

8.8
0.1
2.5

0.4

52.9 
0.4 
5.7 

21.9 
0.1 
4.5 

94.1 
25.5 
10.6 

33.4 
11.9 
6.1 

31.8 

46.2 

1.4
–
8.3

0.2
–
–

4.5

95.5
25.5
18.9

33.6
11.9
6.1

50.7

Net provisions include inventory, trade receivables impairment and other liability provisions. 

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

1 SEGMENTAL ANALYSIS CONTINUED 

2012 

Revenue 
Total revenue  
Inter-segment revenue  
Revenue from third parties  

Results  
Segment result  
Operating exceptional items  
Operating profit / (loss) after  
exceptional items  
Share of profit / (loss) after tax of joint  
ventures and associates  
Profit / (loss) before finance and tax  

Finance income  
Finance costs  
Profit before tax  
Tax  
Profit for the year  

 Australasia 
£m 

 Europe 
£m 

 North Asia 
£m 

 South Asia
£m 

978.4
(230.6)
747.8

617.3
(130.4)
486.9

518.9
(0.2)
518.7

51.3
(0.8)

50.5

–
50.5

17.3
(3.6)

13.7

(0.1)
13.6

52.8
(0.1)

52.7

–
52.7

385.1
–
385.1

35.1
–

35.1

–
35.1

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets 
£m  

Distribution 

 Total 
Distribution 
£m 

37.4 
– 
37.4 

7.2 
– 

7.2 

– 
7.2 

364.3 
(28.7)
335.6 

2,901.4
(389.9)
2,511.5

30.3 
(0.2)

194.0
(4.7)

30.1 

189.3

– 
30.1 

(0.1)
189.2

94  Inchcape plc Annual Report and Accounts 2013 
94 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

1 SEGMENTAL ANALYSIS CONTINUED 

2012 

Revenue 
Total revenue  
Inter-segment revenue  
Revenue from third parties  

Results  
Segment result  
Operating exceptional items  
Operating profit / (loss) after 
exceptional items  
Share of profit / (loss) after tax of joint 
ventures and associates  
Profit / (loss) before finance and tax  

Finance income  
Finance costs  
Profit before tax  
Tax  
Profit for the year  

1. See note 34. 

Australasia 
£m 

 Europe 
£m 

 United 
Kingdom
£m 

 Russia and 
Emerging 
Markets
£m 

Retail 

 Total 
Retail 
£m 

 Total pre 
Central  
£m 

 Central 
(restated)1
£m 

 Total 
(restated)1
£m 

420.9 
– 
420.9 

129.7
–
129.7

2,096.4
–
2,096.4

926.9
–
926.9

3,573.9
–
3,573.9

6,475.3 
(389.9) 
6,085.4 

– 
– 
– 

6,475.3 
(389.9)
6,085.4 

15.9 
(1.4) 

(0.5)
(1.1)

14.5 

(1.6)

– 
14.5 

–
(1.6)

58.0
(2.9)

55.1

–
55.1

12.7
(7.9)

86.1
(13.3)

280.1 
(18.0) 

(20.3)
18.7 

259.8 
0.7 

4.8

0.3
5.1

72.8

262.1 

(1.6)

260.5 

0.3
73.1

0.2 
262.3 

– 
(1.6)

0.2 
260.7 

16.5 
(29.5)
247.7 
(60.3)
187.4 

Central costs include pension credits of £2.9m (restated). 

Net finance costs of £13.0m are not allocated to individual segments. 

www.inchcape.com 

www.inchcape.com  95 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

1 SEGMENTAL ANALYSIS CONTINUED 

2012 

Segment assets and liabilities  
Segment assets  

Other current assets  
Non-current assets  
Segment liabilities  

Other liabilities  
Net assets  

 Australasia
£m 

 Europe
£m 

 North Asia 
£m 

 South Asia 
£m 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets 
£m 

 Distribution 

 Total 
Distribution
£m 

84.5

104.8

87.5

76.7

33.1 

117.0 

503.6

(250.5)

(117.8)

(76.7)

(57.0)

(54.3) 

(94.9)

(651.2)

Segment assets include net inventory, trade receivables and derivative assets. Segment liabilities include payables, provisions and 
derivative liabilities. 

2012 

Other segment items  
Capital expenditure:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Intangible assets  
Depreciation:  
– Property, plant and equipment  
– Interest in leased vehicles  
Amortisation of intangible assets  
Impairment of goodwill 
Impairment of intangible assets 
Impairment of property, plant and  
equipment 
Net provisions charged / (released) to the 
consolidated income statement 

 Australasia 
£m 

 Europe 
£m 

 North Asia 
£m 

 South Asia 
£m 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets  
£m 

 Distribution 

 Total 
Distribution 
£m 

5.3
11.2
0.5

3.0
1.7
0.5
–
–

–

3.9

1.7
0.2
0.4

1.0
1.4
0.2
–
–

–

6.4

2.8
2.9
0.4

2.0
1.6
–
–
–

–

2.5

6.7
–
1.6

2.0
–
0.1
–
–

–

2.3

0.2 
25.2 
0.2 

0.1 
7.4 
0.1 
– 
– 

– 

13.7 
2.1 
0.3 

2.5 
1.5 
0.1 
– 
– 

– 

30.4
41.6
3.4

10.6
13.6
1.0
–
–

–

(1.2) 

4.7 

18.6

Net provisions include inventory, trade receivables impairment and other liability provisions. 

96  Inchcape plc Annual Report and Accounts 2013 
96 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

1 SEGMENTAL ANALYSIS CONTINUED 

2012 

Segment assets and liabilities  
Segment assets  

Other current assets  
Non-current assets  
Segment liabilities  

Other liabilities  
Net assets  

1. See note 34. 

 Australasia 
£m 

 Europe 
£m 

 United 
Kingdom  
£m 

 Russia and 
Emerging 
Markets  
£m 

Retail 

 Total 
Retail 
£m 

 Total
(restated)1 
£m 

85.0

18.5

389.2 

218.0 

710.7

1,214.3

(87.8)

(11.3)

(391.3) 

(138.2) 

(628.6)

755.4
1,433.0
(1,279.8)

(594.5)
1,528.4

Segment assets include net inventory, trade receivables and derivative assets. Segment liabilities include payables, provisions and 
derivative liabilities. 

2012 

Other segment items  
Capital expenditure:  
– Property, plant and equipment  
– Interest in leased vehicles  
– Intangible assets  
Depreciation:  
– Property, plant and equipment  
– Interest in leased vehicles  
Amortisation of intangible assets  
Impairment of goodwill 
Impairment of intangible assets 
Impairment of property, plant and 
equipment 
Net provisions charged / (released) to the 
consolidated income statement 

 Australasia 
£m 

 Europe 
£m 

 United 
Kingdom 
£m 

 Russia and 
Emerging 
Markets
£m 

 Total  
Retail  
£m 

 Total pre 
Central  
£m 

 Central 
£m 

 Total 
£m 

 Retail  

1.3
–
–

0.7
–
–
–
–

–

4.0

0.4
0.9
–

0.9
–
–
–
–

–

2.3

22.3
–
2.1

10.0
–
1.2
0.2
0.8

–

21.5

30.9
0.1
1.7

7.3
0.1
1.5
–
1.1

0.8

0.5

54.9 
1.0 
3.8 

18.9 
0.1 
2.7 
0.2 
1.9 

85.3 
42.6 
7.2 

29.5 
13.7 
3.7 
0.2 
1.9 

0.8 

0.8 

28.3 

46.9 

0.7
–
7.9

0.2
–
–
–
–

–

5.9

86.0
42.6
15.1

29.7
13.7
3.7
0.2
1.9

0.8

52.8

Net provisions include inventory, trade receivables impairment and other liability provisions. 

www.inchcape.com 

www.inchcape.com  97 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

2 EXCEPTIONAL ITEMS 

Restructuring costs 
Acquisition of business 
Closure of defined benefit pension schemes to future accrual 
Loss on deemed disposal of joint venture  
Total exceptional items before tax 
Exceptional tax credit 
Total exceptional items 

2013
 £m 

(4.6)
(3.9)
–
–
(8.5)
0.6
(7.9)

2012 
(restated)1
 £m 

(17.3)
–
19.2
(1.2)
0.7
0.5
1.2

In the first half of 2013, exceptional costs of £8.5m relate to restructuring charges of £4.6m together with £3.9m of costs associated 
with acquiring the Trivett business in Australia. The exceptional tax credit of £0.6m represents tax relief on restructuring costs.  

In 2012, the restructuring costs of £17.3m represented the cost of headcount reduction across the Group together with the closure 
of less profitable sites. The restructuring was carried out to ensure that the Group maintained an organisational structure and 
efficient cost base across the Group. Included within this was an impairment charge of £0.8m in respect of property, plant and 
equipment and £2.1m in respect of goodwill and other intangible assets. 

Also during 2012, the Group closed two of its UK defined benefit pension schemes to future accrual. The net gain1 to the Group of 
£19.2m comprised a curtailment gain1 of £25.5m net of costs of £6.3m associated with implementing the changes including the 
harmonisation of pension arrangements. 

In 2012, the Group had also recognised a loss of £1.2m as a result of measuring at fair value its 51% equity interest in the Inchcape 
Independence group prior to the acquisition of the remaining 49%. 

The 2012 exceptional tax credit of £0.5m represented relief on restructuring and property costs (£3.1m credit), the use of brought  
forward unprovided tax losses and other reliefs (£1.7m credit), offset by a charge1 arising on pension scheme curtailment gains  
(£4.3m charge). 

In 2013 and 2012, restructuring costs have been reported as exceptional items in the consolidated income statement. In 2013, 
these costs were reported as exceptional items in the first half of the year. Given the recent FRC guidance, the Group will give further 
consideration to how costs of a similar nature are treated in future reporting periods.  

1. See note 34. 2012 reported amounts were: net gain of £19.7m, curtailment gain of £26.0m, tax charge of £4.4m. 

98  Inchcape plc Annual Report and Accounts 2013 
98 

Inchcape plc Annual Report and Accounts 2013

 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

3 REVENUE AND EXPENSES  
A. REVENUE  
An analysis of the Group’s revenue for the year is as follows:  

Sale of goods  
Provision of services  

B. ANALYSIS OF NET OPERATING EXPENSES  

2013 
£m 

5,976.9
548.0
6,524.9

2012 
£m 

5,579.7
505.7
6,085.4

Distribution costs  
Administrative expenses / (income) 
Other operating (income) / expenses  

1. See note 34. 

Net operating 
expenses before 
exceptional 
items 
2013
 £m 

 Exceptional 
items 
2013
 £m 

355.2
304.2
(19.6)
639.8

–
8.0
–
8.0

 Net 
operating 
expenses 
2013
 £m 

355.2
312.2
(19.6)
647.8

 Net operating 
expenses before 
exceptional  
items (restated)1 
2012 
 £m 

 Exceptional 
items 
(restated)1
2012
 £m 

 Net 
operating 
expenses 
(restated)1
2012
 £m 

330.5 
288.8 
(4.4) 
614.9 

3.1
(5.4)
1.2
(1.1)

333.6
283.4
(3.2)
613.8

Other operating (income) / expenses in 2013 includes a £6.2m profit on disposal of a property in South America and £9.8m 
pension credit (net of costs) in Central (2012 – £2.9m (restated)). 

C. PROFIT BEFORE TAX IS STATED AFTER THE FOLLOWING CHARGES / (CREDITS):  

Depreciation of tangible fixed assets: 
– Property, plant and equipment  
– Interest in leased vehicles  
Amortisation of intangible assets 
Impairment of intangible assets 
Impairment of goodwill 
Impairment of property, plant and equipment 
Impairment of trade receivables 
Profit on sale of property, plant and equipment 
Operating lease rentals  

2013
 £m 

33.6
11.9
6.1
–
–
–
2.0
(7.4)
56.2

2012
 £m 

29.7
13.7
3.7
1.9
0.2
0.8
2.1
(0.2)
47.8

www.inchcape.com 

www.inchcape.com  99 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

3 REVENUE AND EXPENSES CONTINUED 
D. AUDITORS’ REMUNERATION 
During the year the Group (including its overseas subsidiaries) obtained the following services from the Group’s auditors at costs  
as detailed below:  

Audit services:  
Fees payable to the Company’s auditors and its associates for the audit of the parent Company and the 
consolidated financial statements  
Fees payable to the Company’s auditors and its associates for other services:  
– The audit of the Company’s subsidiaries  
– Audit related assurance services  
– Tax advisory services  
– Tax compliance services  
– All other services  
Total fees payable to PricewaterhouseCoopers  

Audit fees – firms other than PricewaterhouseCoopers  

E. STAFF COSTS 

Wages and salaries  
Social security costs  
Other pension costs  
Share-based payment charge 

 2013 
£m  

2012 
£m 

0.6 

1.5 
0.1 
0.4 
0.3 
0.2 
3.1 

0.2 

0.6

1.4
0.1
0.6
0.3
0.3
3.3

0.2

 2013 
£m  

403.8 
43.9 
14.1 
9.0 
470.8 

 2012
(restated)1
£m 

381.3
43.3
12.1
6.8
443.5

1. Adjusted to reflect the adoption of IAS 19 (revised). 2012 reported Other pension costs were £12.0m. 

Other pension costs correspond to the current service charge and contributions to the defined contribution schemes. 

Information on Directors’ emoluments and interests which forms part of these audited consolidated financial statements is given 
in the Directors’ Report on Remuneration which can be found on pages 58 to 73 of this document. Information on compensation of 
key management personnel is set out in note 31c. 

F. AVERAGE MONTHLY NUMBER OF EMPLOYEES 

Australasia 
Europe 
North Asia 
South Asia 
United Kingdom  
Russia and Emerging Markets 
Total operational 
Central 

2013
 Number 

499
279
1,461
895
190
1,567
4,891

Distribution 

2012
 Number 

536
287
1,404
878
179
1,412
4,696

2013
 Number 

1,090
328
–
–
4,804
3,158
9,380

Retail   

2012 

 Number   

699   
359   
–   
–   
4,805   
3,421   
9,284   

2013 
 Number  

1,589 
607 
1,461 
895 
4,994 
4,725 
14,271 
131 
14,402 

Total 

2012
 Number 

1,235
646
1,404
878
4,984
4,833
13,980
140
14,120

100  Inchcape plc Annual Report and Accounts 2013 
100 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
   
 
   
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

4 SHARE-BASED PAYMENTS 
The terms and conditions of the Group’s share-based payment plans are detailed in the Directors’ Report on Remuneration.  

The charge arising from share-based payment transactions during the year is £9.0m (2012 – £6.8m), all of which is equity-settled.  

The Other Share Plans disclosures below include other share-based incentive plans for senior executives and employees. 

The following table sets out the movements in the number of share options and awards during the year: 

2013 

Outstanding at 1 January 
Granted 
Exercised 
Lapsed 
Outstanding at 31 December  

Exercisable at 31 December  

2012 

Outstanding at 1 January 
Granted 
Exercised 
Lapsed 
Outstanding at 31 December  

Exercisable at 31 December  

Weighted average
 exercise price* 

Performance 
Share Plan 

Executive Share 
Option Plan 

4,843,082
2,436,221
(120,951)
(474,579)
6,683,773

6,150,383 
– 
(3,018,176) 
(282,579) 
2,849,628 

Save As You 
Earn Plan 

2,632,474
869,131
(829,973)
(391,978)
2,279,654

Other 
Share Plans 

1,545,923
504,730
(243,061)
(101,888)
1,705,704

11,644

2,849,628 

82,631

3,954

Weighted average
 exercise price* 

Performance
Share Plan 

Executive Share 
Option Plan 

Save As You
 Earn Plan 

2,553,653
2,673,542
(44,274)
(339,839)
4,843,082

9,426,525 
– 
(2,924,659) 
(351,483) 
6,150,383 

3,736,488
1,129,041
(1,709,358)
(523,697)
2,632,474

Other 
Share Plans 

1,309,577
598,506
(232,300)
(129,860)
1,545,923

–

4,319,659 

108,129

–

£2.71
£4.76
£2.48
£2.68
£3.24

£2.98

£2.52
£3.07
£2.15
£3.17
£2.71

£2.63

* The weighted average exercise price excludes awards made under the Performance Share Plan and Other Share Plans as there is no exercise price attached to these 

share awards.  

The weighted average remaining contractual life for the share options outstanding at 31 December 2013 is 2.3 years (2012 – 3.7 years). 

The range of exercise prices for options outstanding at the end of the year was £2.00 to £6.03 (2012 – £2.00 to £6.03). See note 24  
for further details.  

The fair value of options granted under the Save As You Earn Plan is estimated as at the date of grant using a Black-Scholes  
option pricing model, taking into account the terms and conditions upon which the options were granted. The fair value of awards 
granted under the Performance Share Plan and Other Share Plan is the market value of the related shares at the time of grant.  
The following table lists the main inputs to the model for awards granted during the years ended 31 December 2013 and  
31 December 2012: 

Weighted average share price at grant date 
Weighted average share price at date of exercise 
Weighted average exercise price 
Vesting period 
Expected volatility 
Expected life of option 
Weighted average risk free rate 
Expected dividend yield 
Weighted average fair value per option 

Performance

 Share Plan   

Save As You 

 Earn Plan   

Other
 Share Plans 

2013 

2012   

2013 

2012   

2013 

2012 

£5.15
£5.37
n/a
3.0 years
n/a
3.0 years
n/a
n/a
£5.15

£3.55
£3.66
n/a
3.0 years
n/a
3.0 years
n/a
n/a
£3.55

£6.02
£6.09
£4.76
3.0 years
34.5%
3.2 years
1.0%
2.7%
£1.37

£3.70   
£4.07   
£3.07   
3.0 years   
40.6%   
3.2 years   
0.4%   
3.1%   
£1.07 

£5.51
£5.86
n/a
3.0 years
n/a
3.0 years
n/a
n/a
£5.51

£3.62
£3.86
n/a
3.0 years
n/a
3.0 years
n/a
n/a
£3.62

No options were granted under the Executive Share Option Plan in 2013 or 2012. 

The expected life and volatility of the options are based upon historical data. 

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

5 PENSIONS AND OTHER POST-RETIREMENT BENEFITS 
The Group operates a number of pension and post-retirement benefit schemes for its employees in a number of its businesses, 
primarily in the UK. 

A. UK SCHEMES: BENEFITS, GOVERNANCE, CASH FLOW OBLIGATIONS AND INVESTMENTS 
The Group operates four main defined benefit Final Salary pension schemes in the UK which are all closed to new employees and 
largely closed to future benefit accrual. The schemes are the Inchcape Motors Pension Scheme, the Normand Pension Scheme,  
the Inchcape Overseas Pension Scheme and the TKM Group Pension Scheme. The Group also operates a defined benefit Cash 
Balance scheme in the UK, called Cash+, which is designed to meet regulatory requirements for auto-enrolment legislation.  

BENEFIT STRUCTURE 
Final Salary schemes provide benefits to members in the form of a guaranteed level of pension payable for life. The level of benefits 
provided depends on final salary at retirement (or leaving date, if earlier) and length of service. The Group underwrites investment, 
mortality and inflation risks necessary to meet the obligations under the schemes. In the event of poor returns, increased life 
expectancy or higher than expected inflation, the Group is required to address any shortfall through a combination of an increase 
in contributions or by making appropriate adjustments to the schemes. 

Cash Balance schemes like the Inchcape Cash+ Pension scheme allow members to accrue a percentage of their earnings each 
year, which then grows to provide a lump sum payment on retirement. Members have accrued benefits under this scheme with 
effect from 1 January 2013. The Group underwrites the investment risk to normal retirement age (65), but all inflation and mortality 
risks associated with benefits are borne solely by the members. 

GOVERNANCE 
Our UK schemes are registered with HMRC and comply fully with the regulatory framework published by the UK Pensions Regulator.  

Benefits are paid to members from separate funds administered by Independent Trustees who are appointed by the Group. The 
Trustees are required to act in the best interest of the members, and are responsible for making funding and investment decisions  
in conjunction with the Group. 

The Group also has some minor unfunded arrangements relating to post-retirement health and medical plans in respect of past 
employees. There are no material defined contribution schemes in the UK. 

SCHEME SPECIFIC CASH OBLIGATION / INVESTMENT DETAIL 
INCHCAPE MOTORS PENSION SCHEME (CLOSED SCHEME) 
The latest actuarial valuation for this scheme was carried out at 5 April 2013 on a market related basis and determined in 
accordance with the advice of independent professionally qualified actuaries based on the projected unit credit method. The 
actuarial valuation determined that the duration of the liabilities is approximately 18 years and that a small surplus exists on a 
prudent funding basis. The Group contributes £0.5m p.a. towards the administrative costs of running the scheme and no further 
review is scheduled until April 2016.  

The investment strategy is to hold 65% of bonds which hedge inflation and interest rate risk, with the remaining 35% held in 
diversified growth funds which are designed to grow at a rate significantly faster than the liabilities, whilst spreading investment risk 
across a broad spectrum of asset classes. Investment performance in excess of that assumed in the valuation is captured by 
increasing the proportion of hedging assets. 

NORMAND PENSION SCHEME (CLOSED SCHEME) 
The latest actuarial valuation for this scheme was carried out at 5 April 2011 on a market related basis and determined in 
accordance with the advice of independent professionally qualified actuaries based on the projected unit credit method. The 
actuarial valuation determined that the duration of the liabilities is approximately 24 years and that the scheme was approximately 
97% funded on a prudent funding basis. The Group contributes £0.4m p.a. towards the administrative costs of running the scheme 
and improving the funding ratio. The next review is scheduled for April 2014.  

The investment strategy is to hold 50% of bonds which hedge inflation and interest rate risk, with the remaining 50% held in 
diversified growth funds which are designed to grow at a rate significantly faster than the liabilities, whilst spreading investment risk 
across a broad spectrum of asset classes. 

102  Inchcape plc Annual Report and Accounts 2013 
102 

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

5 PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED 
INCHCAPE OVERSEAS PENSION SCHEME 
This scheme is managed from Guernsey and is subject to most UK regulations. It is therefore reported under the United Kingdom in 
this note. The latest triennial actuarial valuation for this scheme was carried out at 31 March 2012 and determined in accordance 
with the advice of independent professionally qualified actuaries based on the projected unit credit method. The actuarial 
valuation determined that the duration of the liabilities is approximately 13 years and that the scheme was approximately 92% 
funded on a prudent funding basis. The Group contributes £0.5m p.a. towards the administrative costs of running the scheme  
and no further review is scheduled until April 2015.  

Investments are held in a balanced portfolio of equities and bonds. 

TKM GROUP PENSION SCHEME (CLOSED SCHEME) 
The latest triennial actuarial valuation for this closed scheme was carried out at 5 April 2013 on a market related basis and 
determined in accordance with the advice of independent professionally qualified actuaries based on the projected unit method. 
The actuarial valuation determined that the duration of the liabilities is approximately 12 years and that the scheme is considered 
fully funded on a prudent basis. No cash contributions are required by the Group and the next review is scheduled for April 2016.  

The scheme has a prudent investment strategy with a swap overlay in place to fully hedge inflation and interest rate risks. 
Approximately 15% of the assets are invested in diversified growth funds which are designed to grow at a rate significantly faster 
than the liabilities, whilst spreading investment risk across a broad spectrum of asset classes. 

INCHCAPE CASH+ PENSION SCHEME 
This scheme is a new defined benefit scheme under which members accrue benefits with effect from 1 January 2013. An interim 
valuation was carried out at 5 April 2013 which determined that the scheme was considered fully funded on a prudent basis. The 
Group contributed £0.2m towards the administrative costs of running the scheme and the next review is in April 2016. 

The initial investment strategy is to invest in diversified growth funds which are designed to grow at a rate significantly faster than the 
liabilities, whilst spreading investment risk across a broad spectrum of asset classes. Any outperformance of the investments will be 
invested in investment grade corporate bonds to hedge against future adverse market moves. 

B. OVERSEAS SCHEMES 
There are a number of smaller defined benefit schemes overseas, the most significant being the Inchcape Motors Limited 
Retirement Scheme in Hong Kong. In general these schemes offer a lump sum on retirement with no further obligation to the 
employee and assets are held in trust in separately administered funds. These schemes are typically subject to triennial valuations. 
The overseas defined contribution schemes are principally linked to local statutory arrangements. 

C. DEFINED CONTRIBUTION PLANS 
The total expense recognised in the consolidated income statement is £6.3m (2012 – £4.8m). There are no outstanding 
contributions to the defined contribution schemes at the year end (2012 – £nil). 

D. DEFINED BENEFIT PLANS 
As the Group’s principal defined benefit schemes are in the UK, these have been reported separately from the overseas schemes.  
For the purposes of reporting, actuarial updates have been obtained for the Group’s material schemes and these updates are 
reflected in the amounts reported in the following tables.  

The 2012 numbers have been restated to reflect the adoption of IAS 19 (revised), as explained in note 34. 

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

5 PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED 
THE PRINCIPAL WEIGHTED AVERAGE ASSUMPTIONS USED BY THE ACTUARIES WERE: 

Rate of increase in salaries 
Rate of increase in pensions 
Discount rate 
Rate of inflation:  
– Retail price index 
– Consumer price index 

United Kingdom   

Overseas 

2013
% 

3.9
3.4
4.4

3.4
2.4

2012 

%   

4.5   
3.0   
4.3   

3.0   
2.3   

2013 
% 

3.6 
0.1 
2.6 

0.4 
n/a 

2012
% 

3.6
0.2
1.3

0.4
n/a

The rate of increase in healthcare costs is 5.5% (2012 – 6.1%) per annum. 

Assumptions regarding future mortality experience are set based on published statistics and experience. For the UK schemes,  
the average life expectancy of a pensioner retiring at age 65 is 23.7 years (2012 – 23.0 years) for current pensioners and 25.5 years  
(2012 – 25.4 years) for current non pensioners. Most of the overseas schemes only offer a lump sum on retirement and therefore 
mortality assumptions are not applicable. 

THE ASSET / (LIABILITY) RECOGNISED IN THE CONSOLIDATED STATEMENT OF FINANCIAL POSITION IS DETERMINED AS FOLLOWS: 

Present value of funded obligations 
Fair value of plan assets 
Surplus / (deficit) in funded obligations 
Irrecoverable element of pension surplus 
Net surplus / (deficit) in funded obligations 
Present value of unfunded obligations 

The net pension asset is analysed as follows:  

Schemes in surplus 
Schemes in deficit 

United Kingdom 

2013
£m 

(870.2)
978.9
108.7
–
108.7
(0.9)
107.8

2012
(restated)
£m 

(841.8)
947.0
105.2
–
105.2
(1.2)
104.0

124.8
(17.0)
107.8

122.2
(18.2)
104.0

Overseas   

2012 
(restated) 

£m   

(44.2)  
37.5   
(6.7)  
(0.4)  
(7.1)  
(1.2)  
(8.3)  

2013 
£m 

(909.0)
1,017.0 
108.0 
– 
108.0 
(2.0)
106.0 

Total 

2012
(restated)
£m 

(886.0)
984.5
98.5
(0.4)
98.1
(2.4)
95.7

0.2   
(8.5)  
(8.3)  

125.4 
(19.4)
106.0 

122.4
(26.7)
95.7

2013
£m 

(38.8)
38.1
(0.7)
–
(0.7)
(1.1)
(1.8)

0.6
(2.4)
(1.8)

THE AMOUNTS RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT ARE AS FOLLOWS: 

Current service cost 
Past service credit 
Scheme expenses 
Interest expense on plan liabilities 
Interest expense on irrecoverable element of pension 
surplus 
Interest income on plan assets  
Plan settlements 
Plan curtailments 

United Kingdom 

2013
£m 

(5.3)
10.5 
(1.9)
(35.4)

–
 40.9
–
–
8.8

2012
(restated)
£m 

(4.9)
–
(1.9)
(37.4)

(4.0)
42.5
2.9
25.5
22.7

Overseas   

2012 
(restated) 

£m   

(2.4)  
–   
–   
(0.8)  

–   
0.6   
–   
0.1   
(2.5)  

2013
£m 

(2.5)
– 
(0.1)
(0.5)

–
0.4
–
–
(2.7)

Total 

2012
(restated)
£m 

(7.3)
–
(1.9)
(38.2)

(4.0)
43.1
2.9
25.6
20.2

2013 
£m 

(7.8)
10.5 
(2.0)
(35.9)

– 
41.3 
– 
– 
6.1 

The past service credit of £10.5m (£9.8m net of associated costs) arises from ongoing initiatives to mitigate the volatility associated 
with the Group’s defined benefit obligations. In 2013, these initiatives included changes to pensions in payment and to benefits 
available to members at retirement. 

104  Inchcape plc Annual Report and Accounts 2013 
104 

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

5 PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED 
THE AMOUNTS RECOGNISED IN THE CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME ARE AS FOLLOWS: 

Actuarial (losses) / gains on liabilities: 
– Experience gains and losses 
– Changes in demographic assumptions 
– Changes in financial assumptions 
Actuarial (losses) / gains on assets: 
– Experience gains and losses 
Recoverable element of pension surplus 

ANALYSIS OF THE MOVEMENT IN THE NET ASSET / (LIABILITY): 

At 1 January 
Amount recognised in the consolidated income statement 
Contributions by employer 
Actuarial (losses) / gains recognised in the year 
Recoverable surplus recognised in the year 
Effect of foreign exchange rates 
At 31 December 

United Kingdom 

2013
£m 

2012
(restated)
£m 

(11.7)
(4.4)
(21.0)

(4.7)
–
(41.8)

3.7
–
(60.6)

16.2
88.5
47.8

United Kingdom 

2013
£m 

104.0
8.8
36.8
(41.8)
–
–
107.8

2012
(restated)
£m 

5.8
22.7
27.7
(40.7)
88.5
–
104.0

CHANGES IN THE PRESENT VALUE OF THE DEFINED BENEFIT OBLIGATION ARE AS FOLLOWS: 

At 1 January 
Current service cost 
Past service credit 
Interest expense on plan liabilities 
Actuarial (losses) / gains:  
– Experience gains and losses 
– Changes in demographic assumptions 
– Changes in financial assumptions 
Contributions by employees 
Benefits paid  
Plan settlements 
Plan curtailments 
Effect of foreign exchange rate changes 
At 31 December 

United Kingdom 

2013
£m 

(843.0)
(5.3)
10.5
(35.4)

(11.7)
(4.4)
(21.0)
–
39.2
–
–
–
(871.1)

2012
(restated)
£m 

(816.2)
(4.9)
–
(37.4)

3.7
–
(60.6)
(0.4)
38.1
9.2
25.5
–
(843.0)

Overseas   

2012 
(restated) 

£m   

(2.0)  
–   
0.3   

3.6   
–   
1.9   

Overseas   

2012 
(restated) 

£m   

(10.0)  
(2.5)  
1.9   
1.9   
–   
0.4   
(8.3)  

Overseas   

2012 
(restated) 

£m   

(45.5)  
(2.4)  
–   
(0.8)  

(2.0)  
–   
0.3   
(0.1)  
3.2   
–   
0.1   
1.8   
(45.4)  

2013
£m 

0.1
–
3.8

3.6
0.4
7.9

2013
£m 

(8.3) 
(2.7) 
2.0
7.5
0.4
(0.7) 
(1.8) 

2013
£m 

(45.4) 
(2.5) 
–
(0.5) 

0.1
–
3.8
(0.1) 
3.6
–
–
1.1
(39.9) 

Total 

2012
(restated)
£m 

1.7
–
(60.3)

19.8
88.5
49.7

Total 

2012
(restated)
£m 

(4.2) 
20.2
29.6
(38.8)
88.5
0.4
95.7

Total 

2012
(restated)
£m 

(861.7)
(7.3)
–
(38.2)

1.7
–
(60.3)
(0.5)
41.3
9.2
25.6
1.8
(888.4)

2013
£m 

(11.6)
(4.4)
(17.2)

(1.1)
 0.4
(33.9)

2013
£m 

95.7
6.1
38.8
(34.3)
0.4
(0.7)
106.0

2013
£m 

(888.4)
(7.8)
10.5
(35.9)

(11.6)
 (4.4)
 (17.2)
(0.1)
42.8
–
–
1.1
(911.0)

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

5 PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED 
CHANGES IN THE FAIR VALUE OF THE DEFINED BENEFIT ASSET ARE AS FOLLOWS: 

At 1 January 
Interest income on plan assets 
Scheme expenses 
Actuarial (losses) / gains:  
– Experience gains and losses 
Contributions by employer 
Contributions by employees 
Benefits paid 
Plan settlements 
Effect of foreign exchange rate changes 
At 31 December 
Irrecoverable element of pension surplus 
Revised value at 31 December 

United Kingdom 

2013
£m 

947.0
40.9
(1.9)

(4.7)
36.8
–
(39.2)
–
–
978.9
–
978.9

2012
(restated)
£m 

906.5
42.5
(1.9)

16.2
27.7
0.4
(38.1)
(6.3)
–
947.0
–
947.0

Overseas   

2012 
(restated) 

£m   

35.9   
0.6   
–   

3.6   
1.9   
0.1   
(3.2)  
–   
(1.4)  
37.5   
(0.4)  
37.1   

2013
£m 

37.5
0.4
(0.1)

3.6
2.0
0.1
(3.6)
–
(1.8)
38.1
–
38.1

2013 
£m 

984.5 
41.3 
(2.0)

(1.1)
38.8 
0.1 
(42.8)
– 
(1.8)
1,017.0 
– 
1,017.0 

CHANGES IN THE FAIR VALUE OF THE IRRECOVERABLE ELEMENT OF THE PENSION SURPLUS ARE AS FOLLOWS: 

United Kingdom 

2012 

Overseas   

2012 

Total 

2012
(restated)
£m 

942.4
43.1
(1.9)

19.8
29.6
0.5
(41.3)
(6.3)
(1.4)
984.5
(0.4)
984.1

Total 

2012 

At 1 January 
Interest expense 
Recoverable element recognised in the year 
At 31 December 

2013 

(restated) 

2013 

(restated)   

2013 

(restated) 

–
–
–
–

(84.5)
(4.0)
88.5
–

(0.4)
–
0.4
–

(0.4)  
–   
–   
(0.4)  

(0.4)
– 
0.4 
– 

(84.9)
(4.0)
88.5
(0.4)

AT THE END OF THE REPORTING PERIOD, THE PERCENTAGE OF THE PLAN ASSETS BY CATEGORY HAD BEEN INVESTED AS FOLLOWS: 

Equities (quoted) 
Equities (unquoted) 
Corporate bonds (quoted) 
Corporate bonds (unquoted) 
Government bonds (quoted) 
Diversified growth funds (quoted) 
Other (quoted) 
Other (unquoted) 

United Kingdom 

Overseas   

2013 

2012 

2013 

2012   

2013 

5.7%
1.0%
17.5%
1.4%
32.4%
24.1%
7.6%
10.3%
100.0%

5.4%
1.0%
31.1%
2.4%
29.8%
24.0%
2.7%
3.6%
100.0%

68.5%
–
26.0%
–
–
–
2.9%
2.6%
100%

65.9%   
–   
26.8%   
–   
–   
–   
2.9%   
4.4%   
100.0%   

8.0% 
1.0% 
17.8% 
1.3% 
31.2% 
23.2% 
7.5% 
10.0% 
100.0% 

Total 

2012 

7.7%
0.9%
31.0%
2.3%
28.7%
23.0%
2.7%
3.7%
100.0%

The fair value of the Group’s own equity held within plan assets is £nil.  

106  Inchcape plc Annual Report and Accounts 2013 
106 

Inchcape plc Annual Report and Accounts 2013

 
 
   
 
 
 
 
 
 
  
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

5 PENSIONS AND OTHER POST-RETIREMENT BENEFITS CONTINUED 
The following disclosures relate to the Group’s defined benefit plans only. 

E. RISK MANAGEMENT 
ASSET VOLATILITY 
Scheme liabilities are calculated on a discounted basis using a discount rate which is set with reference to corporate bond yields. 
If scheme assets underperform this yield, then this will create a deficit. The combined schemes hold approximately 70% of assets  
as defensive assets (gilts, bonds, swaps) which mitigate significant changes in yields, and active monitoring plans are in place to 
identify opportunities to increase the proportion of such assets further when economically possible. 

As the schemes mature, the Group reduces the level of investment risk by investing more in government and corporate bonds  
that better match the liabilities. However, the Group believes that due to the long term nature of the scheme liabilities, a level of 
continuing equity investment is an appropriate element of the long term investment strategy. 

INFLATION RISK 
The majority of the Group’s defined benefit obligations are linked to inflation. Higher inflation will lead to higher liabilities, although in 
the majority of cases there are caps on the level of inflationary increases to be applied to pension obligations, and approximately 
50% of the Group’s total inflation risk is hedged through holding inflation-linked assets such as gilts and swaps. 

LIFE EXPECTANCY 
The plans’ obligations are to provide a pension for the life of the member, so realised increases in life expectancy will result in an 
increase in the plans’ benefit payments. Future mortality rates cannot be predicted with certainty. All of the schemes conduct 
scheme-specific mortality investigations annually, to ensure the Group has a clear understanding of any potential increase in 
liability due to pensioners living for longer than assumed. The trustees of the scheme hedge this risk by adopting a prudent 
approach in their assumption for future improvements. 

F. SENSITIVITY ANALYSIS 
The disclosures above are dependent on the assumptions used. The table below demonstrates the sensitivity of the defined benefit 
obligation to changes in the assumptions used for the UK schemes. Changes in assumptions have an immaterial effect on the 
overseas schemes. 

IMPACT ON THE DEFINED BENEFIT OBLIGATION 

Discount rate -0.25% 
Discount rate +0.25% 
Inflation -0.25% 
Inflation +0.25% 
Mortality -1 year 

United Kingdom 

2013

%   

+4.0
-3.8
-3.4
+3.6
+3.3

2012
% 

+4.8
-4.6
-4.5
+4.6
+3.0

The above analysis is based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely 
to occur, and changes in some of the assumptions may be correlated. The above variances have been used as they are believed 
to be reasonably possible fluctuations. 

G. EXPECTED FUTURE CASH FLOWS 
The Group has agreed to pay approximately £1.6m (2012 – £32.5m) to its defined benefit plans in 2014. The Group does not expect 
any material changes to the annual cash contributions over the next three years given the funding position of the largest schemes, 
which account for 90% of the Group’s total pension liabilities. 

The defined benefit obligations are based on the current value of expected benefit payment cash flows to members over the next 
several decades. The average duration of the liabilities is approximately 18 years for the UK schemes.  

www.inchcape.com 

www.inchcape.com  107 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

6 FINANCE INCOME 

Bank and other interest receivable 
Net interest income on post-retirement plan assets and liabilities 
Other finance income 
Total finance income 

1. See note 34. 

 2013  
£m 

3.0 
5.4 
7.0 
15.4 

 2012
(restated)1
£m 

3.7
0.9
11.9
16.5

In 2012, the Group recognised £3.7m of interest relating to tax refunds which was included within ‘other finance income’. 

7 FINANCE COSTS  

Interest payable on bank borrowings 
Interest payable on Private Placement  
Interest payable on other borrowings 
Fair value adjustment on Private Placement 
Fair value loss on cross currency interest rate swaps  
Stock holding interest 
Other finance costs 
Capitalised borrowing costs 
Total finance costs 

1. See note 34. 

 2013  
£m 

0.8 
2.8 
0.2 
(24.3)
22.0 
19.9 
6.9 
(0.6)
27.7 

 2012
(restated)1
£m 

0.6
4.4
0.2
(18.0)
13.2
18.0
11.7
(0.6)
29.5

The Group capitalisation rate used for general borrowing costs in accordance with IAS 23 was a weighted average rate for the year 
of 2.0% (2012 – 2.0%). 

108  Inchcape plc Annual Report and Accounts 2013 
108 

Inchcape plc Annual Report and Accounts 2013

 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

8 INCOME TAX 

Current tax: 
– UK corporation tax 

Overseas tax 

Adjustments to prior year liabilities: 
– UK 
– Overseas 
Current tax 
Deferred tax (note 16) 
Tax before exceptional tax 
Exceptional tax – current tax 
Exceptional tax – deferred tax (note 16) 
Exceptional tax (note 2) 
Total tax charge 

2013
£m 

2012
(restated)1
£m 

–
–
53.7
53.7

(0.6)
(0.6)
52.5
13.4
65.9
–
(0.6)
(0.6)
65.3

2.4
2.4
54.0
56.4

–
(0.9)
55.5
5.3
60.8
(4.6)
4.1
(0.5)
60.3

The UK corporation tax charge is calculated upon net UK profit and after taking account of all relevant prior year losses and other 
deductions including pension contributions and capital allowances on plant and buildings. 

The effective tax rate for the year, before exceptional items, of 24.0% (2012 – 24.6%) is lower than the standard blended rate of tax of 
24.5% (2012 – 23.4%) as explained below. The standard rate comprises the average statutory rates across the Group, weighted in 
proportion to accounting profits and losses. 

Profit before tax  
Profit before tax multiplied by the standard rate of tax of 24.5% (2012 – 23.4%) 
Effects of: 
– Amortisation and impairment 
– Non-tax deductible items 
– Unrecognised tax losses  
– Overseas tax levies and austerity taxes 
– Prior year items  
– Withholding tax on overseas dividends 
– Profit on disposal of joint ventures 
– Other items 
Total tax charge  

1. See note 34. 

2013
£m 

266.1
65.2

 2012
(restated)1
£m 

247.7
58.0

–
(3.6)
–
0.4
0.2
3.3
–
(0.2)
65.3

0.1
4.9
(0.3)
1.7
(6.1)
2.7
0.4
(1.1)
60.3

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

9 EARNINGS PER SHARE 

Profit for the year 
Non controlling interests 
Basic earnings 
Exceptional items  
Adjusted earnings 

Basic earnings per share 
Diluted earnings per share 
Basic Adjusted earnings per share 
Diluted Adjusted earnings per share 

Weighted average number of fully paid ordinary shares in issue during the year 
Weighted average number of fully paid ordinary shares in issue during the year: 
– Held by the ESOP Trust 
– Held in Treasury 
Weighted average number of fully paid ordinary shares for the purposes of basic EPS 
Dilutive effect of potential ordinary shares 
Adjusted weighted average number of fully paid ordinary shares in issue during the 
year for the purposes of diluted EPS 

 2013 
£m 

200.8 
(6.6) 
194.2 
7.9 
202.1 

41.8p 
41.1p 
43.5p 
42.8p 

2012
(restated)1
£m 

187.4
(5.9)
181.5
(1.2)
180.3

39.4p
38.7p
39.1p
38.5p

 2013 
number  

2012
(restated)1
number 

468,782,483 

465,120,309

(1,765,092) 
(2,687,560) 
464,329,831 
7,823,169 

(1,552,107)
(2,687,560)
460,880,642
7,580,557

472,153,000 

468,461,199

1. Adjusted to reflect the adoption of IAS 19 (revised). 2012 reported dilutive effect of potential ordinary shares was 7,318,204. 

Basic earnings per share is calculated by dividing the basic earnings for the year by the weighted average number of fully paid 
ordinary shares in issue during the year, less those shares held by the ESOP Trust and those held in Treasury. 

Diluted earnings per share is calculated on the same basis as the basic earnings per share with a further adjustment to the 
weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. Dilutive potential 
ordinary shares comprise share options and other share-based awards. 

Basic Adjusted earnings (which excludes exceptional items) is adopted to assist the reader in understanding the underlying 
performance of the Group. Adjusted earnings per share is calculated by dividing the Adjusted earnings for the year by the 
weighted average number of fully paid ordinary shares in issue during the year, less those shares held by the ESOP Trust and those 
held in Treasury. 

Diluted Adjusted earnings per share is calculated on the same basis as the basic Adjusted earnings per share with a further 
adjustment to the weighted average number of fully paid ordinary shares to reflect the effect of all dilutive potential ordinary shares. 
Dilutive potential ordinary shares comprise share options and other share-based awards. 

110  Inchcape plc Annual Report and Accounts 2013 
110 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

10 DIVIDENDS 
The following dividends were paid by the Group: 

Interim dividend for the six months ended 30 June 2013 of 5.7p per share (2012 – 4.0p per share) 
Final dividend for the year ended 31 December 2012 of 10.5p per share (2011 – 7.4p per share) 

 2013
£m 

26.6
48.9
75.5

2012
£m 

18.5
34.0
52.5

A final dividend for the year ended 31 December 2013 of 11.7p per share amounting to £54.0m is subject to approval by 
shareholders at the Annual General Meeting and has not been included as a liability as at 31 December 2013. 

11 INTANGIBLE ASSETS 

Cost 
At 1 January 2012 
Businesses acquired 
Businesses sold 
Additions 
Retirement of fully amortised assets not in use 
Effect of foreign exchange rate changes 
At 1 January 2013 
Businesses acquired (note 28) 
Businesses sold 
Additions 
Disposals 
Reclassified to disposal group (note 19) 
Effect of foreign exchange rate changes 
At 31 December 2013 

Accumulated amortisation and impairment 
At 1 January 2012 
Amortisation charge for the year 
Impairment charge for the year 
Retirement of fully amortised assets not in use 
Effect of foreign exchange rate changes 
At 1 January 2013 
Businesses sold 
Amortisation charge for the year 
Disposals 
Effect of foreign exchange rate changes 
At 31 December 2013 

Net book value at 31 December 2013 

Net book value at 31 December 2012 

 Goodwill
£m 

 Computer 
software 
£m  

 Other 
intangible 
assets
£m 

564.0
8.3
(0.7)
–
–
(1.3)
570.3
43.2
(0.2)
–
–
(0.8)
(25.9)
586.6

(61.7)
–
(0.2)
–
1.3
(60.6)
0.2
–
–
(0.3)
(60.7)

525.9

509.7

76.6 
– 
– 
15.1 
(0.8) 
(0.5) 
90.4 
– 
– 
18.9 
(0.3) 
– 
(1.9) 
107.1 

(36.3) 
(3.7) 
(1.9) 
0.8 
0.4 
(40.7) 
– 
(5.9) 
0.2 
0.5 
(45.9) 

61.2 

49.7 

–
0.1
–
–
–
–
0.1
0.1
–
–
–
–
–
0.2

–
–
–
–
–
–
–
(0.2)
–
–
(0.2)

–

0.1

 Total 
£m 

640.6
8.4
(0.7)
15.1
(0.8)
(1.8)
660.8
43.3
(0.2)
18.9
(0.3)
(0.8)
(27.8)
693.9

(98.0)
(3.7)
(2.1)
0.8
1.7
(101.3)
0.2
(6.1)
0.2
0.2
(106.8)

587.1

559.5

As at 31 December 2013, capitalised borrowing costs of £1.5m (2012 – £1.5m) were included within ‘computer software’, £nil of 
which was capitalised in 2013 (2012 – £nil). 

www.inchcape.com 

www.inchcape.com  111 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

11 INTANGIBLE ASSETS CONTINUED 
GOODWILL 
Goodwill acquired in a business combination is allocated to the cash generating units (CGUs) or group of CGUs (hereafter 
collectively referred to as ‘CGU groups’) that are expected to benefit from the synergies associated with that business combination. 
These CGU groups represent the lowest level within the Group at which the associated goodwill is monitored for management 
purposes. Unless otherwise stated, the Group evaluates goodwill in CGU groupings at a country operation level, e.g. UK Retail, 
Australia Retail. 

The carrying amount of goodwill has been allocated to CGU groups within the following reporting segments: 

United Kingdom 
Russia and Emerging Markets 
South Asia 
Australasia 

2013 
£m 

262.1 
202.1 
19.4 
42.3 
525.9 

2012
£m 

262.1
217.6
20.5
9.5
509.7

Goodwill is subject to impairment testing annually, or more frequently where there are indications that the goodwill may be 
impaired. Impairment tests were performed for all CGU groups during the year ended 31 December 2013.  

The recoverable amounts of all CGU groups were determined based on value in use calculations. These calculations use cash flow 
projections based on five year financial forecasts prepared by management. The key assumptions for these forecasts are those 
relating to revenue growth, operating margins and the level of working capital required to support trading, which have been based 
on past experience, recent trading and expectations of future changes in the relevant markets. They also reflect expectations 
about continuing relationships with key brand partners. 

Cash flows after the five year period are extrapolated at an estimated average long term growth rate for each market. The growth 
rates used vary between 2% and 5% and are consistent with appropriate external sources for the relevant markets. 

Cash flows are discounted back to present value using a risk adjusted discount rate. The discount rates used are calculated as the 
Group’s weighted average cost of capital adjusted for a risk premium attributable to the relevant country. The pre-tax discount 
rates used vary between 10% and 12% and reflect long term country risk. 

112  Inchcape plc Annual Report and Accounts 2013 
112 

Inchcape plc Annual Report and Accounts 2013

 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

11 INTANGIBLE ASSETS CONTINUED 
The assumptions used with regards to pre-tax discount rates and long term growth rates in those reporting segments with material 
goodwill balances were as follows: 

United Kingdom 
Russia and Emerging Markets 
South Asia 
Australasia 

Discount rate 

10%
10% to 12%
10%
11%

Long term 
growth rate 

2%
5%
2%
2%

IMPAIRMENT 
No impairment charge was recognised in the year ended 31 December 2013. In 2012, an impairment charge of £0.2m was 
recognised relating to sold sites. 

SENSITIVITIES 
The Group’s value in use calculations are sensitive to a change in the key assumptions used, most notably the discount rates and 
the long term growth rates. With the exception of the Group’s businesses in Russia and Lithuania, a reasonably possible change in 
a key assumption will not cause a material impairment of goodwill in any of the other CGU groups. 

The Group’s goodwill in the Russia and Emerging Markets segment at 31 December 2013 is allocated as follows: 

Russia 
Latvia 
Lithuania 
Other 
At 31 December 2013 

Cost 
£m 

178.0 
44.2 
21.6 
2.7 
246.5 

Impairment 
provision
£m 

Net book 
value
£m 

–
(44.2)
–
(0.2)
(44.4)

178.0
–
21.6
2.5
202.1

The value in use calculations for the Group’s business in Russia currently exceed the carrying value by approximately 9%. A 0.5% 
reduction in the long term growth rate would reduce the headroom available to approximately 2% of the carrying value, whilst a 
0.5% increase in the discount rate would almost eliminate the headroom.  

The value in use calculations for the Group’s business in Lithuania currently exceed the carrying value by approximately 34%. A 0.5% 
increase in the discount rate or a 0.5% reduction in the long term growth rate would reduce the headroom to approximately 25% of 
the carrying value.  

www.inchcape.com 

www.inchcape.com  113 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

12 PROPERTY, PLANT AND EQUIPMENT 

Cost 
At 1 January 2012 
Businesses acquired 
Businesses sold 
Additions 
Disposals 
Transferred to inventory 
Retirement of fully depreciated assets not in use 
Reclassified to assets held for sale and disposal group (note 19) 
Effect of foreign exchange rate changes 
At 1 January 2013 
Businesses acquired (note 28) 
Businesses sold 
Additions 
Disposals 
Transferred to inventory 
Retirement of fully depreciated assets not in use 
Reclassified within assets held for sale and disposal group (note 19) 
Effect of foreign exchange rate changes 
At 31 December 2013 

Accumulated depreciation and impairment 
At 1 January 2012 
Businesses sold 
Depreciation charge for the year 
Disposals 
Impairment losses recognised during the year 
Transferred to inventory 
Retirement of fully depreciated assets not in use 
Reclassified to assets held for sale and disposal group (note 19) 
Effect of foreign exchange rate changes 
At 1 January 2013 
Businesses sold 
Depreciation charge for the year 
Disposals 
Transferred to inventory 
Retirement of fully depreciated assets not in use 
Reclassified from assets held for sale (note 19) 
Effect of foreign exchange rate changes 

At 31 December 2013 

Net book value at 31 December 2013 

Net book value at 31 December 2012 

Plant,
machinery 
and
equipment
£m 

Land and
buildings
£m 

Subtotal 
£m 

Interest 
in leased 
vehicles 
£m 

627.7
20.7
–
52.4
(5.6)
–
(0.1)
(14.6)
(4.8)
675.7
31.9
(1.0)
57.8
(15.8)
–
–
0.7
(32.1)
717.2

(106.9)
–
(11.6)
2.9
(0.8)
–
0.1
3.7
1.7
(110.9)
0.2
(11.6)
2.3
–
–
(0.1)
2.8

(117.3)

599.9

564.8

185.2
1.5
(0.2)
33.6
(10.7)
(5.5)
(5.2)
(1.5)
(2.9)
194.3
5.6
(1.7)
37.7
(14.4)
(1.5)
(1.3)
(0.7)
(11.4)
206.6

(118.8)
0.1
(18.1)
7.7
–
0.8
5.2
1.3
2.0
(119.8)
1.4
(22.0)
9.5
0.6
1.3
–
5.9

(123.1)

83.5

74.5

812.9 
22.2 
(0.2) 
86.0 
(16.3) 
(5.5) 
(5.3) 
(16.1) 
(7.7) 
870.0 
37.5 
(2.7) 
95.5 
(30.2) 
(1.5) 
(1.3) 
– 
(43.5) 
923.8 

(225.7) 
0.1 
(29.7) 
10.6 
(0.8) 
0.8 
5.3 
5.0 
3.7 
(230.7) 
1.6 
(33.6) 
11.8 
0.6 
1.3 
(0.1) 
8.7 

(240.4) 

683.4 

639.3 

94.9 
– 
– 
42.6 
(0.7)
(51.5)
– 
– 
(1.4)
83.9 
– 
– 
25.5 
– 
(33.5)
– 
– 
(1.0)
74.9 

(34.5)
– 
(13.7)
0.3 
– 
17.2 
– 
– 
0.6 
(30.1)
– 
(11.9)
– 
16.8 
– 
– 
(0.4)

(25.6)

49.3 

53.8 

Total
£m 

907.8
22.2
(0.2)
128.6
(17.0)
(57.0)
(5.3)
(16.1)
(9.1)
953.9
37.5
(2.7)
121.0
(30.2)
(35.0)
(1.3)
–
(44.5)
998.7

(260.2)
0.1
(43.4)
10.9
(0.8)
18.0
5.3
5.0
4.3
(260.8)
1.6
(45.5)
11.8
17.4
1.3
(0.1)
8.3

(266.0)

732.7

693.1

Certain subsidiaries have an obligation to repurchase, at a guaranteed residual value, vehicles which have been legally sold for 
leasing contracts. These assets are included in ‘interest in leased vehicles’ in the table above.  

114  Inchcape plc Annual Report and Accounts 2013 
114 

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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

12 PROPERTY, PLANT AND EQUIPMENT CONTINUED 
Assets held under finance leases have the following net book values: 

Leasehold buildings 
Plant, machinery and equipment 

The book value of land and buildings is analysed between: 

Freehold 
Leasehold with over 50 years unexpired 
Short leasehold 

2013
£m 

3.2
–
3.2

2013
£m 

427.5
30.9
141.5
599.9

2012
£m 

2.0
0.5
2.5

2012
£m 

410.5
37.0
117.3
564.8

As at 31 December 2013, £5.0m (2012 – £4.4m) of capitalised borrowing costs were included within ‘land and buildings’, £0.6m of 
which was capitalised in 2013 (2012 – £0.6m). 

13 INVESTMENTS IN JOINT VENTURES AND ASSOCIATES 

At 1 January 
Disposals  
Share of profit after tax of joint ventures and associates  
Loan advances  
Effect of foreign exchange rate changes 
At 31 December  

GROUP’S SHARE OF NET ASSETS OF JOINT VENTURES AND ASSOCIATES 

Joint ventures 

Associates   

Non-current assets  
Current assets 
Group’s share of gross assets 
Current liabilities 
Non-current liabilities 
Group’s share of gross liabilities 
Group’s share of net assets 

2013
£m 

–
6.4
6.4
(0.3)
(0.3)
(0.6)
5.8

GROUP’S SHARE OF RESULTS OF JOINT VENTURES AND ASSOCIATES
Revenue 
Expenses 
Profit before tax 
Tax 
Share of profit after tax of joint ventures and associates  

0.1
(0.1)
–
–
–

2012
£m 

–
6.4
6.4
(0.6)
–
(0.6)
5.8

1.7
(1.6)
0.1
0.1
0.2

2013
£m 

0.1
25.5
25.6
(14.2)
(3.2)
(17.4)
8.2

1.4
(1.4)
–
–
–

2012 

£m   

0.1   
26.1   
26.2   
(11.6)  
(6.6)  
(18.2)  
8.0   

1.7   
(1.7)  
–   
–   
–   

2013
£m 

13.8
–
–
–
0.2
14.0

2013
£m 

0.1
31.9
32.0
(14.5)
(3.5)
(18.0)
14.0

1.5
(1.5)
–
–
–

2012
£m 

29.5
(18.7)
0.2
3.2
(0.4)
13.8

Total 

2012
£m 

0.1
32.5
32.6
(12.2)
(6.6)
(18.8)
13.8

3.4
(3.3)
0.1
0.1
0.2

As at 31 December 2013, no guarantees were provided in respect of joint ventures and associates borrowings (2012 – £nil). 

Principal joint ventures and associates are disclosed in note 31 of this Report. 

www.inchcape.com 

www.inchcape.com  115 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

14 AVAILABLE FOR SALE FINANCIAL ASSETS 

At 1 January  
Additions 
Disposals  
Fair value movement transferred to shareholders’ equity 
Fair value movement charged to consolidated income statement 
Effect of foreign exchange rate changes 
At 31 December 

Analysed as: 

Non-current 
Current 

Assets held are analysed as follows: 

Equity securities 
Bonds 
Other 

2013 
£m 

6.7 
7.2 
(4.2)
– 
– 
– 
9.7 

2013 
£m 

1.4 
8.3 
9.7 

2013 
£m 

0.3 
8.1 
1.3 
9.7 

2012
£m 

6.1
1.9
(1.1)
0.1
(0.1)
(0.2)
6.7

2012
£m 

4.0
2.7
6.7

2012
£m 

0.2
3.6
2.9
6.7

At 31 December 2013, the bonds attracted a weighted average fixed interest rate of 3.25% (2012 – 0.4%). The bonds are traded on 
active markets with coupons generally paid on an annual basis. 

‘Other’ includes debentures that are not subject to interest rates and do not have fixed maturity dates. They are valued by 
reference to traded market values. 

Available for sale financial assets, which are valued based on active markets’ prices, are reported under Level 1 in note 23 on 
financial instruments. 

Available for sale financial assets subject to fixed interest rates are aged by maturity date as follows: 

2013 

2012 

Less than 
1 year 
£m 

8.1 

2.6 

Between
1 and
2 years
£m 

–

1.0

Total
interest
bearing
£m 

8.1

3.6

In certain jurisdictions management are required to hold bonds to offset future vehicle warranty obligations. To meet this obligation, 
management purchases and sells bonds regularly and does not usually hold the bonds to maturity. Accordingly, the maturity 
profile of the bonds is not necessarily an indication of when management intends to realise the associated future cash flows. 

The maximum exposure to credit risk at the reporting date is the fair value of the bonds classified as available for sale.  

116  Inchcape plc Annual Report and Accounts 2013 
116 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

15 TRADE AND OTHER RECEIVABLES 

Trade receivables 
Less: provision for impairment of trade receivables 
Net trade receivables 
Amounts receivable from related parties 
Prepayments and accrued income 
Other receivables 

Movements in the provision for impairment of receivables were as follows:  

At 1 January  
Businesses acquired  
Charge for the year 
Amounts written off  
Unused amounts reversed 
Effect of foreign exchange rate changes 
At 31 December 

At 31 December, the analysis of trade receivables is as follows: 

2013
 £m 

188.1
(8.4)
179.7
–
91.7
38.5
309.9

Current   

2012 
 £m    

148.3   
(8.5)  
139.8   
0.1   
76.7   
41.8   
258.4   

Non-current 

2012
 £m 

0.1
–
0.1
–
14.3
16.8
31.2

2012
£m 

(7.7)
–
(2.1)
0.6
0.5
0.2
(8.5)

2013
 £m 

0.1
–
0.1
–
20.8
6.0
26.9

2013
£m 

(8.5)
(0.3)
(2.0)
0.8
1.6
–
(8.4)

2013 

2012 

Neither past 
due nor 
impaired
£m 

122.5

101.9

Total
£m 

188.2

148.4

 Past due but not impaired 

0 < 30 days
£m 

30 – 90 days 
£m 

> 90 days
£m 

Impaired
£m 

33.1

22.3

13.8 

9.3 

10.4

6.4

8.4

8.5

Trade receivables are non-interest bearing and are generally on credit terms of 30 to 60 days. 

Management considers the carrying amount of trade and other receivables to approximate to their fair value. Long term 
receivables have been discounted where the time value of money is considered to be material.  

Concentration of credit risk with respect to trade receivables is very limited due to the Group’s broad customer base across a 
number of geographic regions.  

www.inchcape.com 

www.inchcape.com  117 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

16 DEFERRED TAX 

Net deferred tax (liability) / asset  
At 1 January 2013 (restated)1 
(Charged) / credited to the consolidated 
income statement 
Charged to shareholders’ equity  
Businesses acquired (note 28) 
Effect of foreign exchange rate changes 
At 31 December 2013 

Analysed as: 

Deferred tax assets 
Deferred tax liabilities 

1. See note 34. 

Pension and 
other post-
retirement 
benefits
£m 

Cash flow 
hedges
£m 

Share-based 
payments
£m 

(5.7)

13.0

5.1

(11.6)
(3.6)
–
–
(20.9)

0.1
(12.8)
–
(1.0)
(0.7)

0.7
(1.6)
–
–
4.2

Tax
 losses
£m 

10.5

(4.1)
–
–
(0.2)
6.2

Accelerated  
tax 
depreciation 
£m 

Provisions 
and other 
timing 
differences 
£m 

3.7 

0.2 
– 
– 
0.2 
4.1 

(13.1)

1.9 
– 
1.3 
(1.5)
(11.4)

2013 
 £m  

24.6 
(43.1)
(18.5)

Total
£m 

13.5

(12.8)
(18.0)
1.3
(2.5)
(18.5)

2012
(restated)1
 £m 

40.4
(26.9)
13.5

The Group has unrecognised deferred tax assets of £35m (2012 – £27m) relating to tax relief on trading losses. The asset represents 
£141m (2012 – £115m) of losses at the standard blended rate of 24.5% (2012 – 23.4%). The asset is not recognised, as £141m  
(2012 – £115m) relates to losses which exist within legal entities that are not forecast to generate taxable income with reasonable 
certainty in the foreseeable future. 

The deferred tax asset of £6.2m (2012 – £10.5m) in respect of tax losses relates to trading losses in Russia (£2.6m), Belgium (£1.7m) 
and other territories (£1.9m) where future profits are anticipated with reasonable certainty. 

The Group has unrecognised deferred tax assets of £27m (2012 – £30m) relating to capital losses. The asset represents £133m 
(2012 – £133m) of losses at the UK standard rate of 20.0% (2012 – 23.0%). The key territory holding the losses is the UK. 

No deferred tax is recognised on unremitted earnings of overseas subsidiaries and joint ventures. The vast majority of overseas 
reserves can now be repatriated to the UK with no tax cost. There are a small number of territories that do not qualify for this 
treatment but the annual profits for these territories are self assessed for UK current tax each year and hence no deferred tax 
accrues. If all overseas earnings were repatriated with immediate effect, a tax charge of £3.5m (2012 – £nil) would be payable.  
As the overseas reserves are anticipated to be repatriated within 12 months, the provision has been made to current tax. 

The £11.4m (2012 – £13.1m) net deferred tax liability for ‘other timing differences’ consists of a £28.4m (2012 – £31.1m) liability  
in respect of the net book value of tangible fixed assets that do not qualify for tax allowances and property revaluations and a 
£17.0m (2012 – £18.0m) deferred tax asset in respect of provisions and other temporary differences between the accounts base 
and the tax base. The key temporary differences are £11.0m in Australia, £3.0m in the UK, £2.0m in Russia and £1.0m in other 
territories (2012 – £15.0m in Australia, £2.0m in South America and £1.0m in other territories). 

118  Inchcape plc Annual Report and Accounts 2013 
118 

Inchcape plc Annual Report and Accounts 2013

 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

17 INVENTORIES 

Raw materials and work in progress 
Finished goods and merchandise  

2013
£m 

14.4
1,028.3
1,042.7

2012
£m  

11.5
917.4
928.9

Vehicles held on consignment which are in substance assets of the Group amount to £133.8m (2012 – £128.1m). These have  
been included in ‘finished goods and merchandise’ with the corresponding liability included within ‘trade and other payables’. 
Payment becomes due when title passes to the Group, which is generally the earlier of six months from delivery or the date of sale.  

An amount of £32.3m (2012 – £28.0m) has been provided against the gross cost of inventory at the year end. The cost of  
inventories recognised as an expense in the year is £5,337.0m (2012 – £4,926.6m). The write down of inventory to net realisable 
value recognised as an expense during the year was £40.7m (2012 – £30.5m). All of these items have been included within  
‘cost of sales’ in the consolidated income statement.  

18 CASH AND CASH EQUIVALENTS 

Cash at bank and cash equivalents 
Short term deposits 

2013
 £m 

290.3
106.5
396.8

2012 
 £m  

324.4
273.5
597.9

Cash and cash equivalents are generally subject to floating interest rates determined by reference to short term benchmark rates 
applicable in the relevant currency or market (primarily LIBOR or the local equivalent). At 31 December 2013, the weighted average 
floating rate was 0.7% (2012 – 0.9%). 

£20.7m (2012 – £20.9m) of cash and cash equivalents are held in countries where prior approval is required to transfer funds abroad.  
If the Group complies with the required procedures, such liquid funds are at its disposition within a reasonable period of time. 

At 31 December 2013, short term deposits have a weighted average period to maturity of 40 days (2012 – 19 days). 

www.inchcape.com 

www.inchcape.com  119 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

19 ASSETS HELD FOR SALE AND DISPOSAL GROUP 

Assets directly associated with the disposal group 
Assets held for sale 
Assets held for sale and disposal group 

Liabilities directly associated with the disposal group  

The assets and liabilities in the disposal group comprise the following: 

Goodwill 
Property, plant and equipment 
Inventories 
Trade and other receivables 
Assets directly associated with the disposal group 

Trade and other payables 
Liabilities directly associated with the disposal group  

2013 
 £m  

5.8 
2.4 
8.2 

(4.6)

2013 
 £m  

0.8 
0.7 
4.3 
– 
5.8 

(4.6)
(4.6)

2012 
 £m  

22.7
8.6
31.3

(19.1)

2012 
 £m  

–
3.6
17.1
2.0
22.7

(19.1)
(19.1)

Assets held for sale relate to surplus properties within the UK, which are actively marketed with a view to sale. The disposal group 
relates to assets and liabilities of a retail centre in Australasia, which was disposed of in March 2014.  

In 2012, the disposal group corresponded to assets and liabilities of the Group’s Ford retail centres in the UK, which were disposed 
of in February 2013. 

20 TRADE AND OTHER PAYABLES 

Trade payables:  payments received on account 

vehicle funding agreements 
other trade payables 

Other taxation and social security payable 
Accruals and deferred income 
Amounts payable to related parties 
Other payables 

2013
 £m 

57.7
225.4
759.8
34.6
187.9
0.2
13.2
1,278.8

Current   

2012  
 £m    

57.7   
157.4   
722.9   
19.0   
176.1   
0.2   
17.4   
1,150.7   

Non-current 

2012 
 £m  

0.2
–
9.4
 – 
12.8
 – 
–
22.4

2013 
 £m  

0.3 
– 
7.5 
– 
10.2 
– 
– 
18.0 

The Group has entered into vehicle funding agreements whereby the Group is able to refinance interest bearing amounts due to 
suppliers on similar terms. Amounts outstanding under these agreements are included within ‘vehicle funding agreements’ above 
and are subject to a weighted average floating interest rate of 3.8% (2012 – 3.5%). Interest charged under these agreements is 
included within stock holding interest. 

At 31 December 2013, current other trade payables includes £413.9m (2012 – £325.8m) of creditors where payment is made on 
deferred terms and is subject to a weighted average floating interest rate of 2.4% (2012 – 2.6%). Interest charged on these balances 
is included within stock holding interest. 

Management considers the carrying amount of trade and other payables to approximate to their fair value. Long term payables 
have been discounted where the time value of money is considered to be material. 

120  Inchcape plc Annual Report and Accounts 2013 
120 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
  
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

21 PROVISIONS 

At 1 January 2013 
Charged to the consolidated income statement 
Released to the consolidated income statement 
Effect of unwinding of discount factor 
Businesses acquired (note 28) 
Utilised during the year 
Effect of foreign exchange rate changes 
At 31 December 2013 

Analysed as: 

Current 
Non-current 

Product 
warranty 
£m 

Vacant 
leasehold 
£m 

Litigation  
£m 

51.0
18.8
(5.3)
0.5
–
(18.1)
(2.2)
44.7

5.7
0.1
(2.2)
–
4.5
(2.1)
(0.6)
5.4

7.9 
0.1 
(1.4) 
– 
– 
(0.8) 
0.3 
6.1 

Other 
£m 

20.3
2.6
(3.1)
–
0.4
(7.6)
–
12.6

2013
£m 

37.0
31.8
68.8

Total 
£m 

84.9
21.6
(12.0)
0.5
4.9
(28.6)
(2.5)
68.8

2012
£m 

41.9
43.0
84.9

PRODUCT WARRANTY 
Certain Group companies provide self-insured extended warranties beyond those provided by the manufacturer, as part of the 
sale of a vehicle. These are not separable products. The warranty periods covered are up to six years and / or specific mileage 
limits. Provision is made for the expected cost of labour and parts based on historical claims experience and expected future 
trends. These assumptions are reviewed regularly.  

VACANT LEASEHOLD 
The Group is committed to certain leasehold premises for which it no longer has a commercial use. These are principally located  
in the UK and Australia. Provision has been made to the extent of the estimated future net cost. This includes taking into account 
existing subtenant arrangements. The expected utilisation period of these provisions is generally over the next 10 years.  

LITIGATION 
This includes a number of litigation provisions in respect of the exit of certain motors and non-motors businesses. The majority of 
these relate to the exit of our former South American bottling business and shipping business. The cases are largely historical claims 
and are generally expected to be concluded within the next five years. 

OTHER 
This category principally includes provisions relating to residual values on leased vehicles and provisions relating to restructuring 
activities. These provisions are expected to be utilised within three years. 

www.inchcape.com 

www.inchcape.com  121 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

22 BORROWINGS  

2013 
Current 
Bank overdrafts 
Finance leases  

Non-current 
Private Placement 
Finance leases  

Total borrowings 

2012 
Current 
Bank overdrafts 
Finance leases  

Non-current 
Private Placement 
Finance leases  

Total borrowings 

Floating rate 

Weighted 
average 
effective 
interest rate 
% 

0.3
–
0.3

1.4
–
1.4
1.2

Floating rate 

Weighted 
average 
effective 
interest rate 
% 

0.1
–
0.1

2.1
–
2.1
1.6

£m 

64.6
–
64.6

293.4
–
293.4
358.0

£m 

110.5
–
110.5

317.6
–
317.6
428.1

Fixed rate 

Weighted 
average 
effective 
interest rate 
% 

Total interest 
bearing  
£m 

On which 
no interest 
is paid  
£m 

–
6.3
6.3

–
6.5
6.5
6.5

64.6 
1.1 
65.7 

293.4 
4.5 
297.9 
363.6 

– 
– 
– 

– 
– 
– 
– 

Fixed rate 

Weighted 
average 
effective 
interest rate 
% 

Total interest 
bearing  
£m 

On which 
no interest 
is paid  
£m 

–
7.3
7.3

–
7.0
7.0
7.1

110.5 
0.5 
111.0 

317.6 
2.4 
320.0 
431.0 

2.5 
– 
2.5 

– 
– 
– 
2.5 

£m 

–
1.1
1.1

–
4.5
4.5
5.6

£m 

–
0.5
0.5

–
2.4
2.4
2.9

2013
Total 
£m 

64.6
1.1
65.7

293.4
4.5
297.9
363.6

2012
Total 
£m 

113.0
0.5
113.5

317.6
2.4
320.0
433.5

The above analysis is presented after taking account of the cross currency fixed to floating interest rate swap on the Private 
Placement of US$436m (2012 – US$436m). 

Interest payments on floating rate financial liabilities are determined by reference to short term benchmark rates applicable in the 
relevant currency or market (primarily LIBOR or the local equivalent). 

The fair values of the Group's borrowings are not considered to be materially different from their book value, with the exception of 
the Private Placement which includes a fair value basis adjustment of £31.1 m (2012 – £49.0m). 

The Group’s borrowings are unsecured. 

At 31 December 2013, the committed funding facilities of the Group comprised syndicated bank facilities of £450m (2012 – £450m), 
a bi-lateral facility of €65m (2012 – €65m) and Private Placement loan notes totalling US$436m (2012 – US$436m). 

At 31 December 2013, none (2012 – none) of the £450m syndicated credit facility or the €65m bi-lateral facility was drawn down. 
Both facilities expire in 2017. 

All US$436m of the Group’s Private Placement loan notes is swapped into Sterling. US$275m is repayable in four years, and 
US$161m in six years. 

122  Inchcape plc Annual Report and Accounts 2013 
122 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

22 BORROWINGS CONTINUED 
The table below sets out the maturity profile of the Group’s borrowings that are exposed to interest rate risk. This analysis is 
presented after taking account of the cross currency fixed to floating interest rate swap on the Private Placement of US$436m 
(2012 – US$436m). 

2013 
Fixed rate 
Finance leases 

Floating rate 
Bank overdrafts 
Private Placement 

2012 
Fixed rate 
Finance leases 

Floating rate 
Bank overdrafts 
Private Placement 

Less than 
 1 year  
£m 

Between 1 
 and 2 years 
£m 

Between 2 
and 3 years 
£m 

Between 3 
and 4 years 
£m 

Between 4  
and 5 years  
£m 

Greater than 
5 years 
£m 

Total interest 
bearing 
£m 

1.1 

0.5

0.3

1.5

0.6 

1.6

5.6

64.6 
– 

–
–

–
–

–
187.8

– 
– 

–
105.6

64.6
293.4

Less than 
 1 year  
£m 

Between 1
 and 2 years 
£m 

Between 2 
and 3 years 
£m 

Between 3 
and 4 years 
£m 

Between 4  
and 5 years  
£m 

Greater than 
5 years 
£m 

Total interest 
bearing 
£m 

0.5 

0.1

0.1

0.1

0.1 

2.0

2.9

110.5 
– 

–
–

–
–

–
–

– 
200.4 

–
117.2

110.5
317.6

23 FINANCIAL INSTRUMENTS 
The Group’s financial liabilities, other than derivatives, comprise overdrafts, loan notes, finance leases and trade and other 
payables. The main purpose of these instruments is to raise finance for the Group’s operations. The Group also has various financial 
assets such as trade and other receivables, cash and short term deposits which arise from its trading operations. 

The Group’s primary derivative transactions are forward and swap currency contracts, and cross currency interest rate swaps. The 
purpose is to manage the currency and interest rate risks arising from the Group’s trading operations and its sources of finance. 

The main risks arising from the Group’s financial instruments are market risk, interest rate risk, currency risk, credit risk and liquidity risk. 

A. CLASSES OF FINANCIAL INSTRUMENTS 

2013 
Financial assets 
Available for sale financial assets 
Trade and other receivables 
Derivative financial instruments 
Cash and cash equivalents 
Total financial assets 

Financial liabilities 
Trade and other payables 
Derivative financial instruments 
Borrowings 
Total financial liabilities 

 Loans and 
receivables 
£m 

 Available for 
sale 
£m 

 Held at fair 
value 
£m 

 Amortised  
cost  
£m  

Cash and cash 
equivalents 
£m 

–
260.1
–
–
260.1

–
–
–
–
260.1

9.7
–
–
–
9.7

–
–
–
–
9.7

–
–
106.2
–
106.2

–
(41.4)
–
(41.4)
64.8

– 
– 
– 
– 
– 

(1,203.1) 
– 
(363.6) 
(1,566.7) 
(1,566.7) 

–
–
–
396.8
396.8

–
–
–
–
396.8

 Total 
£m 

9.7
260.1
106.2
396.8
772.8

(1,203.1)
(41.4)
(363.6)
(1,608.1)
(835.3)

www.inchcape.com 

www.inchcape.com  123 
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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

23 FINANCIAL INSTRUMENTS CONTINUED 

2012 
Financial assets 
Available for sale financial assets 
Trade and other receivables 
Derivative financial instruments 
Cash and cash equivalents 
Total financial assets 

Financial liabilities 
Trade and other payables 
Derivative financial instruments 
Borrowings 
Total financial liabilities 

 Loans and 
receivables 
£m 

 Available for 
sale 
£m 

 Held at fair 
value 
£m 

 Amortised  
cost  
£m  

Cash and 
cash 
equivalents  
£m 

–
209.6
–
–
209.6

–
–
–
–
209.6

6.7
–
–
–
6.7

–
–
–
–
6.7

–
–
116.1
–
116.1

– 
– 
– 
– 
– 

–
(62.6)
–
(62.6)
53.5

(1,041.8) 
– 
(433.5) 
(1,475.3) 
(1,475.3) 

– 
– 
– 
597.9 
597.9 

– 
– 
– 
– 
597.9 

 Total 
£m 

6.7
209.6
116.1
597.9
930.3

(1,041.8)
(62.6)
(433.5)
(1,537.9)
(607.6)

B. OFFSETTING FINANCIAL ASSETS AND FINANCIAL LIABILITIES 
The following financial assets are subject to offsetting, enforceable netting arrangements and similar agreements: 

As at 31 December 2013 
Derivative financial assets 
Cash and cash equivalents 
Trade and other receivables 
Total 

As at 31 December 2012 
Derivative financial assets 
Cash and cash equivalents 
Trade and other receivables 
Total 

Gross amounts 
of financial 
liabilities set off 
in the 
statement of 
financial 
position 

Net amounts of 
financial 
assets 
presented in 
the statement 
of financial 
position 

Gross amounts 
of financial 
assets 

Related amounts not set off 
in the statement of 
financial position 

Financial 
instruments 

Cash 
collateral 
received 

Net 
amount 

106.6
396.8
3.1
506.5

118.5
597.9
3.9
720.3

(0.4)
–
(0.6)
(1.0)

(2.4)
–
(0.6)
(3.0)

106.2
396.8
2.5
505.5

116.1
597.9
3.3
717.3

(11.5) 
(64.6) 
– 
(76.1) 

(19.1) 
(113.0) 
(0.3) 
(132.4) 

– 
– 
– 
– 

– 
– 
– 
– 

94.7
332.2
2.5
429.4

97.0
484.9
3.0
584.9

The following financial liabilities are subject to offsetting, enforceable netting arrangements and similar agreements: 

As at 31 December 2013 
Derivative liabilities 
Bank overdrafts 
Trade and other payables 
Total 

As at 31 December 2012 
Derivative liabilities 
Bank overdrafts 
Trade and other payables 
Total 

Gross amounts 
of financial 
assets set off in 
the statement 
of financial 
position 

Net amounts of 
financial 
liabilities 
presented in 
the statement 
of financial 
position 

Gross amounts 
of financial 
liabilities 

Related amounts not set off 
in the statement of 
financial position 

Financial 
instruments 

Cash 
collateral 
received 

Net 
amount 

(41.8)
(64.6)
(0.6)
(107.0)

(65.0)
(113.0)
(0.9)
(178.9)

0.4
–
0.6
1.0

2.4
–
0.6
3.0

(41.4)
(64.6)
–
(106.0)

(62.6)
(113.0)
(0.3)
(175.9)

11.5 
64.6 
– 
76.1 

19.1 
113.0 
0.3 
132.4 

– 
– 
– 
– 

– 
– 
– 
– 

(29.9)
–
–
(29.9)

(43.5)
–
–
(43.5)

For the financial assets and liabilities subject to enforceable netting arrangements or similar agreements above, each agreement 
between the Group and the counterparty allows for net settlement of the relevant financial assets and liabilities if the amounts relate 
to the same transaction and are in the same currency. If the parties subject to the agreement do not elect to settle on a net basis, 
financial assets and liabilities will be settled on a gross basis. However, each party to the netting agreement will have the option to 
settle all such amounts on a net basis in the event of a default of the other party. 

124  Inchcape plc Annual Report and Accounts 2013 
124 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

23 FINANCIAL INSTRUMENTS CONTINUED 
C. MARKET RISK AND SENSITIVITY ANALYSIS 
Financial instruments affected by market risk include borrowings, deposits and derivative financial instruments. The Group is not 
exposed to commodity price risk. The following analysis, required by IFRS 7, is intended to illustrate the sensitivity to changes in 
market variables, being primarily UK interest rates and the Australian Dollar to Japanese Yen exchange rate. 

The following assumptions were made in calculating the sensitivity analysis: 

• changes in the carrying value of derivative financial instruments designated as cash flow hedges from movements in interest rates 

are assumed to be recorded fully in equity; 

• changes in the carrying value of derivative financial instruments designated as fair value hedges from movements in interest rates 
have an immaterial effect on the consolidated income statement and equity due to compensating adjustments in the carrying 
value of debt; 

• changes in the carrying value of financial instruments not in hedging relationships only affect the consolidated  

income statement; 

• all other changes in the carrying value of derivative financial instruments designated as hedges are fully effective with no impact 

on the consolidated income statement. 

D. INTEREST RATE RISK AND SENSITIVITY ANALYSIS 
The Group’s interest rate policy has the objective of minimising net interest expense, and protecting the Group from material 
adverse movements in interest rates. Throughout 2013, the Group has borrowed at floating rates only (after taking into account 
existing interest rate hedging activities). This approach maximises the Group’s exposure to the current low interest rate environment. 
If hedging is deemed appropriate by management in the future, the Board has approved the fixing of up to 30% of gross 
borrowings. Instruments approved for this purpose include interest rate swaps, forward rate agreements and options. The Group’s 
exposure to the risk of changes in market interest rates arises primarily from the floating rate interest payable on the Group’s 10 and 
12 year loan notes, bank borrowings, supplier related finance and the returns available on surplus cash. 

INTEREST RATE RISK TABLE 
The following table demonstrates the sensitivity to a reasonably possible change in interest rates, with all other variables held 
constant, of the Group’s profit before tax through the impact of floating rate borrowings. 

2013 
Sterling 
Euro 
Russian Ruble 
Australian Dollar 

2012 
Sterling 
Euro 
Russian Ruble 
Australian Dollar 

Increase
in basis 
points 

 Effect on profit 
before tax
£m 

75
50
50
100

75
50
50
100

(4.2)
0.2
(0.2)
(1.6)

(3.1)
0.1
(0.2)
(1.2)

www.inchcape.com 

www.inchcape.com  125 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

23 FINANCIAL INSTRUMENTS CONTINUED 
E. FOREIGN CURRENCY RISK 
The Group publishes its consolidated financial statements in Sterling and faces currency risk on the translation of its earnings and 
net assets, a significant proportion of which are in currencies other than Sterling. 

TRANSACTION EXPOSURE HEDGING 
The Group has transactional currency exposures, where sales or purchases by an operating unit are in currencies other than that 
unit’s functional currency. For a significant proportion of the Group, these exposures are removed as trading is denominated in the 
relevant local currency. In particular, local billing arrangements are in place for many of our businesses with our brand partners. 
The principal exception is for our business in Australia, which purchases vehicles in Japanese Yen. 

In this instance, the Group seeks to hedge forecast transactional foreign exchange rate risk using forward foreign currency 
exchange contracts. The effective portion of the gain or loss on the hedge is recognised in the consolidated statement of 
comprehensive income to the extent it is effective and recycled into the consolidated income statement at the same time as the 
underlying hedged transaction affects the consolidated income statement. Under IAS 39, hedges are documented and tested for 
hedge effectiveness on an ongoing basis. 

HEDGE OF FOREIGN CURRENCY DEBT 
The Group uses cross currency interest rate swaps to hedge the forward foreign currency risk associated with the US$436m Private 
Placement. The effective portion of the gain or loss on the hedge is recognised in the consolidated income statement at the same 
time as the underlying hedged transaction affects the consolidated income statement. 

FOREIGN CURRENCY RISK TABLE 
The following table shows the Group sensitivity to a reasonably possible change in foreign exchange rates on its Japanese Yen 
financial instruments. In this table, financial instruments are only considered sensitive to foreign exchange rates when they are not 
in the functional currency of the entity that holds them.  

2013 
Yen 
Yen 

2012 
Yen 
Yen 

Increase / 
(decrease) in 
exchange 
rate  

 Effect on
 equity
£m 

+10% 
-10% 

+10% 
-10% 

0.5
(0.5)

0.9
(0.9)

F. CREDIT RISK 
The amount due from counterparties arising from cash deposits and the use of financial instruments creates credit risk. The Group 
monitors its credit exposure to its counterparties via their credit ratings (where applicable) and through its policy of limiting its 
exposure to any one party to ensure that they are within Board approved limits and that there are no significant concentrations 
of credit risk.  

Group policy is to deposit cash and use financial instruments with counterparties with a long term credit rating of A or better, where 
available. The notional amounts of financial instruments used in interest rate and foreign exchange management do not represent 
the credit risk arising through the use of these instruments. The immediate credit risk of these instruments is generally estimated by 
the fair value of contracts with a positive value. Credit limits are reviewed regularly. 

The table below analyses the Group’s short term deposits and derivative assets by credit exposure excluding bank balances and 
cash in hand: 

Credit rating of counterparty1 
AAA 
AA- 
A+ 
A 
A- 
BBB+2 
CCC2 
No rating3 

Derivative 
assets 
£m 

–
7.9
47.7
49.3
1.3
–
–
–
106.2

2013   

 Short term 
deposits 

£m   

12.4   
17.4   
18.3   
23.7   
24.8   
–   
–   
9.9   
106.5   

Derivative  
assets 
£m 

2012 

 Short term 
deposits
£m 

– 
0.1 
59.4 
55.6 
1.0 
– 
– 
– 
116.1 

68.4
54.6
47.3
35.9
41.2
8.5
0.2
17.4
273.5

1. Standard & Poor’s equivalent rating shown as a reference for the lowest credit rating of the counterparty from either Standard & Poor’s or Moody’s. 

2. Exposure to a counterparty approved as an exception to Group policy. 

3. Counterparties in certain markets in which the Group operates do not have a credit rating. 

126  Inchcape plc Annual Report and Accounts 2013 
126 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

23 FINANCIAL INSTRUMENTS CONTINUED 
No credit limits were exceeded during the reporting period and management does not expect any losses from non-performance  
by these counterparties. 

The maximum exposure to credit risk for cash at bank, cash equivalents, receivables and other financial assets is represented by 
their carrying amount. 

Total cash at bank of £290.3m (2012 – £324.4m) includes cash in the Group’s regional pooling arrangements which are offset 
against borrowings for interest purposes. Netting of cash and overdraft balances in the consolidated statement of financial position 
only occurs to the extent that there is the legal ability and intention to settle net. As such, overdrafts are presented in current 
liabilities to the extent that there is no intention to offset with the cash balance. 

Trade receivables include amounts due from a number of finance houses in respect of vehicles sold to customers on finance 
arranged through the Group. An independent credit rating agency is used to assess the credit standing of each finance house. 
Limits for the maximum outstanding with each finance house are set accordingly. Title to the vehicles sold on finance resides with 
the Group until cleared funds are received from the finance house in respect of a given vehicle. 

G. LIQUIDITY RISK 
Prudent liquidity risk management implies maintaining sufficient cash and marketable securities, the availability of funding through 
an adequate amount of committed credit facilities and the ability to close out market positions. Due to the dynamic nature of the 
underlying businesses, Group Treasury aims to maintain flexibility in funding by keeping committed credit lines available. Refer to 
the Strategic Report on page 36 for discussion of liquidity risks to the Group. 

The table below summarises the maturity profile of the Group’s financial assets and liabilities at 31 December 2013 and 2012 based 
on expected contractual undiscounted cash flows:  

2013 
Financial assets 
Cash and cash equivalents 
Trade and other receivables 
Available for sale financial assets 
Derivative financial instruments 

Financial liabilities 
Interest bearing loans and borrowings 
Trade and other payables 
Derivative financial instruments 

Net outflows 

2012 
Financial assets 
Cash and cash equivalents 
Trade and other receivables 
Available for sale financial assets 
Derivative financial instruments 

Financial liabilities 
Interest bearing loans and borrowings 
Trade and other payables 
Derivative financial instruments 

Net outflows 

Less than 
3 months 
£m 

Between 
3 to 12 
months
£m 

Between  
1 to 5 years  
£m 

Greater than 
5 years 
£m 

Total 
£m 

396.5
232.3
1.3
1.7
631.8

(64.9)
(1,085.5)
(27.8)
(1,178.2)
(546.4)

Less than 
3 months 
£m 

580.7
184.6
1.4
4.3
771.0

0.3
21.6
7.2
32.7
61.8

(16.5)
(105.1)
(14.0)
(135.6)
(73.8)

Between 
3 to 12 
months 
£m 

17.2
20.8
1.5
18.4
57.9

(113.3)
(975.6)
(19.0)
(1,107.9)
(336.9)

(16.5)
(53.4)
(43.5)
(113.4)
(55.5)

– 
4.3 
0.7 
222.5 
227.5 

–
1.9
0.5
149.8
152.2

396.8
260.1
9.7
406.7
1,073.3

(232.9) 
(12.5) 
(160.4) 
(405.8) 
(178.3) 

(115.9)
–
(125.8)
(241.7)
(89.5)

(430.2)
(1,203.1)
(328.0)
(1,961.3)
(888.0)

Between  
1 to 5 years  
£m 

Greater than 
5 years 
£m 

Total 
£m 

– 
3.8 
1.0 
237.7 
242.5 

(260.6) 
(12.3) 
(163.9) 
(436.8) 
(194.3) 

–
0.4
2.8
161.0
164.2

597.9
209.6
6.7
421.4
1,235.6

(130.1)
(0.5)
(129.5)
(260.1)
(95.9)

(520.5)
(1,041.8)
(355.9)
(1,918.2)
(682.6)

www.inchcape.com 

www.inchcape.com  127 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

23 FINANCIAL INSTRUMENTS CONTINUED 
H. FAIR VALUE MEASUREMENT 
In accordance with IFRS 13, disclosure is required for financial instruments that are measured in the consolidated statement  
of financial position at fair value. This requires disclosure of fair value measurements by level for the following fair value  
measurement hierarchy: 

• quoted prices in active markets (level 1); 

• inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly (level 2); or 

• inputs for the asset or liability that are not based on observable market data (level 3). 

The following table presents the Group’s assets and liabilities that are measured at fair value: 

Assets 
Derivatives used for hedging 
Available for sale financial assets 

Liabilities 
Derivatives used for hedging 

Level 1
£m 

Level 2
£m 

–
9.7
9.7

106.2
–
106.2

2013 

Total 
£m 

106.2
9.7
115.9

Level 1 
£m 

Level 2 
£m 

– 
6.7 
6.7 

116.1 
– 
116.1 

2012 

Total 
£m 

116.1
6.7
122.8

–

(41.4)

(41.4)

– 

(62.6)

(62.6)

Level 1 represents the fair value of financial instruments that are traded in active markets and is based on quoted market prices at 
the end of the reporting period. 

The fair value of financial instruments that are not traded in an active market (level 2) is determined by using valuation techniques 
which include the present value of estimated future cash flows. These valuation techniques maximise the use of observable market  
data where it is available and rely as little as possible on entity specific estimates. 

Derivative financial instruments are carried at their fair values. The fair value of forward foreign exchange contracts and foreign 
exchange swaps represents the difference between the value of the outstanding contracts at their contracted rates and a 
valuation calculated using the spot rates of exchange prevailing at 31 December 2013. 

The Group’s derivative financial instruments comprise the following: 

Cross currency interest rate swap 
Forward foreign exchange contracts  

 2013
£m 

89.8
16.4
106.2

Assets   

 2012 

£m    

111.8   
4.3   
116.1   

 2013
£m 

–
(41.4)
(41.4)

Liabilities 

 2012
£m 

–
(62.6)
(62.6)

The ineffective portion recognised in the consolidated income statement that arises from fair value hedges amounts to a gain of 
£2.3m (2012 – gain of £4.8m). The ineffective portion recognised in the consolidated income statement that arises from cash flow 
hedges amounts to a gain of £nil (2012 – £nil). 

128  Inchcape plc Annual Report and Accounts 2013 
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DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

23 FINANCIAL INSTRUMENTS CONTINUED 
CASH FLOW HEDGES 
The Group principally uses forward foreign exchange contracts to hedge purchases in a non-functional currency against 
movements in exchange rates. The cash flows relating to these contracts are generally expected to occur within 15 months of  
the end of the reporting period (2012 – 15 months). 

The nominal principal amount of the outstanding forward foreign exchange contracts relating to transactional exposures at 
31 December 2013 was £760.4m (2012 – £955.9m). 

Net fair value gains and losses recognised in the hedging reserve in shareholders’ equity (see note 25) on forward foreign 
exchange contracts as at 31 December 2013 are expected to be released to the consolidated income statement within 15 months 
of the end of the reporting period (2012 – 15 months). 

FAIR VALUE HEDGE 
At 31 December 2013, the Group had in place five cross currency interest rate swaps. Four of these total US$475m, which hedge 
changes in the fair value of the Group’s 10 and 12 year loan notes. Under these swaps, the Group receives fixed rate US Dollar 
interest of 5.94% on US$275m and 6.04% on US$200m and pays LIBOR +85bps and LIBOR +90bps for the 10 and 12 year notes 
respectively. An additional US$39.2m cross currency interest rate swap was put in place after debt reduction in 2009 to offset the 
non-required portion of the original US$475m swaps. Under this swap, the Group pays US Dollar interest of 6.04% on US$39.2m  
and receives LIBOR +214bps for the 12 year notes only. The loan notes and cross currency interest rate swaps have the same  
critical terms. 

I. CAPITAL MANAGEMENT 
The Group’s capital structure consists of equity and debt. Equity represents funds raised from shareholders and debt represents 
funds raised from banks and other financial institutions. The primary objective of the Group’s management of debt and equity is  
to ensure that it maintains a strong credit rating and healthy capital ratios in order to finance the Group’s activities, both now and  
in the future, and to maximise shareholder value. 

The Group manages its capital structure and makes adjustments to it in light of changes in economic conditions. To maintain  
or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital to shareholders  
or issue new shares. The Directors consider the Group’s capital structure and dividend policy at least twice a year prior to the 
announcement of results, taking into account the Group’s ability to continue as a going concern and the requirements of its 
business plan. 

The committed bank facilities and Private Placement borrowings are subject to the same interest cover covenant based on an 
adjusted EBITA measure to interest on consolidated borrowings. The Group is required to maintain a ratio of not less than three  
to one and was compliant with this covenant throughout the year.  

The Group monitors group leverage by reference to three tests: Adjusted EBITA interest cover, the ratio of net debt to EBITDA and the 
ratio of net debt to market capitalisation.  

Adjusted EBITA interest cover (times)* 
Net debt to EBITDA (times)** 
Net debt / market capitalisation (percentage)*** 

*    Calculated as Adjusted EBITA / interest on consolidated borrowings. 

**   Calculated as net debt / earnings before exceptional items, interest, tax, depreciation and amortisation. 

2013 

2012 

149.6
n/a
n/a

116.0
n/a
n/a

*** Calculated as net debt / market capitalisation as at 31 December. 

24 SHARE CAPITAL 
A. ALLOTTED, CALLED UP AND FULLY PAID UP 

Ordinary shares (nominal value of 10.0p each) 
At 1 January 
Allotted under share option schemes  
Cancelled under share buy back 
At 31 December 

2013
Number 

2012 
Number 

468,108,202
3,848,148
(8,147,813)
463,808,537

463,473,216 
4,634,986 
– 
468,108,202 

2013
£m 

46.9
0.4
(0.8)
46.5

2012
£m 

46.4
0.5
–
46.9

B. SHARE BUY BACK PROGRAMME 
At 31 December 2013, the Company held 2,687,560 treasury shares (2012 – 2,687,560) with a total book value of £99.4m (2012 – 
£99.4m). These shares may be either cancelled or used to satisfy share options at a later date. The market value of treasury shares 
at 31 December 2013 was £16.5m (2012 – £11.6m).  

During the year, the Group repurchased 8,147,813 (2012 – nil) of its own shares through purchases on the London Stock Exchange, 
at a cost of £49.7m. The shares repurchased during the year were cancelled, with none held within treasury shares at the end of the 
reporting period. An amount of £0.8m, equivalent to the nominal value of the cancelled shares, has been transferred to the capital 
redemption reserve. Costs of £0.3m associated with the transfer to the Group of the repurchased shares and their subsequent 
cancellation have been charged to the profit and loss reserve. 

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

24 SHARE CAPITAL CONTINUED 
C. SUBSTANTIAL SHAREHOLDINGS 
Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 10 March 2014 under 
the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section of the Directors’ Report. 

D. SHARE OPTIONS 
At 31 December 2013, options to acquire ordinary shares of 10.0p each in the Company up to the following numbers under the 
schemes below were outstanding as follows: 

Number of ordinary  
shares of 10.0p each 

Exercisable until 

Option price (£) 

  Number of ordinary  
shares of 10.0p each 

Exercisable until 

Option price (£) 

20 May 2014 
29 September 2014 
6 March 2015 
11 September 2015 
19 May 2019 
7 April 2020 

The Inchcape 1999 Share Option Plan  
– approved (Part II – UK) 
18,106 
2,288 
31,122 
18,211 
22,513 
24,249 
– unapproved (Part I – UK) 
30,677 
50,561 
218,727 
1,066,499 
334,363 
– unapproved overseas (Part I – Overseas) 
76,782 
147,127 
494,871 
293,000 
20,532 

20 May 2014 
6 March 2015 
11 September 2015 
19 May 2019 
7 April 2020 

20 May 2014 
6 March 2015 
19 May 2019 
7 April 2020 
13 June 2020 

The Inchcape SAYE Share Option Scheme  
– approved 

1 May 2014 
1 May 2015 
1 May 2016 
1 May 2017 

2.05
2.43
3.07
4.76

4.42   82,631 
4.37   455,996 
5.78   894,235 
6.03   846,792 
2.00  
3.10  

4.42  
5.78  
6.03  
2.00  
3.10  

4.42  
5.78  
2.00  
3.10  
2.63  

Included within the retained earnings reserve are 1,777,567 (2012 – 1,692,848) ordinary shares in the Company held by the ESOP 
Trust, a general discretionary trust whose beneficiaries include current and former employees of the Group and their dependants. 
The book value of these shares at 31 December 2013 was £5.5m (2012 – £4.0m). The market value of these shares at both 31 
December 2013 and 10 March 2014 was £10.9m (31 December 2012 – £7.3m, 11 March 2013 – £9.0m). 

130  Inchcape plc Annual Report and Accounts 2013 
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GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

25 OTHER RESERVES  

At 1 January 2012 
Cash flow hedges: 
– Fair value movements 
– Reclassified and reported in inventories 
– Tax on cash flow hedges 
Transfer of impairment losses to consolidated income statement 
Fair value movement transferred from available for sale financial assets 
Effect of foreign exchange rate changes 
At 1 January 2013 
Cash flow hedges: 
– Fair value movements 
– Reclassified and reported in inventories 
– Tax on cash flow hedges 
Recycled fair value gains on disposal of available for sale financial assets 
Effect of foreign exchange rate changes 
At 31 December 2013 

Available for 
sale reserve
£m 

Translation 
reserve 
£m 

Hedging 
reserve
£m 

Total other 
reserves
£m 

0.8

–
–
–
1.0
0.1
–
1.9

–
–
–
(1.6)
–
0.3

131.6 

(5.6)

126.8

– 
– 
– 
– 
– 
(12.1) 
119.5 

– 
– 
– 
– 
(102.1) 
17.4 

(54.0)
12.5
12.4
–
–
–
(34.7)

37.8
(0.7)
(11.4)
–
–
(9.0)

(54.0)
12.5
12.4
1.0
0.1
(12.1)
86.7

37.8
(0.7)
(11.4)
(1.6)
(102.1)
8.7

AVAILABLE FOR SALE RESERVE 
Gains and losses on available for sale financial assets are recognised in the ‘available for sale reserve’ until the asset is sold or  
is considered to be impaired, at which time the cumulative gain or loss is included in the consolidated income statement. 

TRANSLATION RESERVE 
The translation reserve is used to record foreign exchange rate changes relating to the translation of the results of foreign 
subsidiaries arising after 1 January 2004. It is also used to record foreign exchange differences arising on long term foreign  
currency borrowings used to finance or hedge foreign currency investments.  

HEDGING RESERVE 
For cash flow hedges that meet the conditions for hedge accounting, the portion of the gains or losses on the hedging instrument 
that are determined to be an effective hedge are recognised directly in shareholders’ equity. When the hedged firm commitment 
results in the recognition of a non-financial asset or liability then, at the time the asset or liability is recognised, the associated gains 
or losses that had previously been recognised in shareholders’ equity are included in the initial measurement of the acquisition  
cost or other carrying amount of the asset or liability.  

26 RETAINED EARNINGS 

At 1 January  
Adjustment for IAS 19 (revised) 
At 1 January (restated)1 
Total comprehensive income attributable to owners of the parent for the year: 
– Profit for the year 
– Actuarial (losses) / gains on defined pension benefits (note 5) 
– Tax (charged) / credited to reserves 
Total comprehensive income for the year 
Share-based payments, net of tax 
Share buy back programme 
Net purchase of own shares by ESOP Trust 
Dividends paid (note 10) 
At 31 December 

1. See note 34. 

 2013 
£m 

1,099.2
–
1,099.2

194.2
(33.9)
(3.9)
156.4
7.4
(50.0)
(2.5)
(75.5)
1,135.0

 2012
(restated)1
£m 

895.7
8.0
903.7

181.5
49.7
8.7
239.9
10.4
–
(2.3)
(52.5)
1,099.2

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

27 NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS 
A. RECONCILIATION OF CASH GENERATED FROM OPERATIONS 

Cash flows from operating activities  
Operating profit  
Exceptional items 
Amortisation of intangible assets 
Depreciation of property, plant and equipment 
Profit on disposal of property, plant and equipment 
Share-based payments charge 
Increase in inventories 
Increase in trade and other receivables 
Increase in trade and other payables 
Decrease in provisions 
Pension contributions in excess of the pension charge for the year* 
(Increase) / decrease in interest in leased vehicles 
Payment in respect of exceptional items 
Other non cash items  
Cash generated from operations 

* Includes additional payments of £32.7m (2012 – £23.3m). 

B. RECONCILIATION OF NET CASH FLOW TO MOVEMENT IN NET FUNDS 

Net (decrease) / increase in cash and cash equivalents  
Net cash outflow from borrowings and finance leases 
Change in net cash and debt resulting from cash flows 
Effect of foreign exchange rate changes on net cash and debt 
Net movement in fair value 
Net loans and finance leases relating to acquisitions and disposals 
Movement in net funds 
Opening net funds 
Closing net funds 

Net funds is analysed as follows: 

Cash at bank and cash equivalents 
Short term deposits 
Bank overdrafts 
Cash and cash equivalents 
Bank loans 
Finance leases 

Fair value of cross currency interest rate swap 
Net funds 

1. See note 34 and changes in accounting policies and disclosures. 

132  Inchcape plc Annual Report and Accounts 2013 
132 

Inchcape plc Annual Report and Accounts 2013

 2013  
£m  

 2012
(restated)1
£m 

278.4 
8.5 
6.1 
33.6 
(7.4)
9.0 
(89.0)
(44.0)
114.4 
(12.5)
(31.0)
(13.0)
(15.4)
(10.7)
227.0 

 2013  
£m  

(111.2)
1.6 
(109.6)
(40.6)
2.3 
(5.3)
(153.2)
276.2 
123.0 

 2013  
£m  

290.3 
106.5 
(64.6)
332.2 
(293.4)
(5.6)
33.2 
89.8 
123.0 

260.5
(0.7)
3.7
29.7
(0.2)
6.8
(42.5)
(9.5)
47.3
(16.5)
(22.3)
2.1
(8.2)
(1.0)
249.2

 2012 
£m 

28.3
3.9
32.2
(4.6)
4.8
0.3
32.7
243.5
276.2

 2012 
£m 

324.4
273.5
(113.0)
484.9
(317.6)
(2.9)
164.4
111.8
276.2

 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

28 ACQUISITIONS AND DISPOSALS 
A. ACQUISITIONS 
On 1 March 2013, the Group acquired the Trivett Automotive group in Australia. 

Details of the fair values of the identifiable assets and liabilities as at the date of acquisition are set out below: 

Assets and liabilities acquired, at fair value 
Intangible assets (note 11) 
Property, plant and equipment (note 12) 
Tax assets 
Inventory 
Trade and other receivables1 
Cash and cash equivalents 
Trade and other payables 
Provisions (note 21) 
Borrowings 
Tax liabilities 
Net assets acquired 
Goodwill  
Purchase consideration 

Satisfied by 
Consideration – Cash paid 
Consideration – Cash expected to be repaid 
Purchase consideration 
Net cash in business acquired 
Borrowings in business acquired 
Total consideration 

2013
 £m 

0.1
37.5
4.8
76.3
15.5
4.8
(92.3)
(4.5)
(6.0)
(4.3)
31.9
42.7
74.6

78.9
(4.3)
74.6
(4.8)
6.0
75.8

1. Included within Trade and other receivables are trade receivables with a fair value of £14.8m with the gross contractual amount being £14.9m. 

The goodwill arising on acquisition is attributable to the anticipated future cash flows of the acquired business and synergies 
expected to arise following integration with the Group’s existing business in Australia. Specifically, the goodwill represents the 
premium paid to expand the Group’s presence in this important market and achieve regional scale in the premium and luxury 
brand sector. This provides a platform to deliver growth and improved returns far quicker than would have been achievable 
through organic expansion. 

During the year, the accounting in respect of the acquisition of the 49% interest in the Inchcape Independence group in Russia  
was finalised and resulted in an increase in goodwill of £0.5m.  

B. PROFORMA FULL YEAR INFORMATION  
If the acquisition of the Trivett group had occurred on 1 January 2013, the approximate revenue and operating profit before 
exceptional items for the period ended 31 December 2013 of the Group would have been £6,587.1m and £287.9m respectively.  
This information has been estimated based on the management information of the Trivett group prior to acquisition. The acquired 
business contributed revenue of £298.8m and operating profit before exceptional items of £9.9m to the Group for the period 
1 March to 31 December 2013. 

C. DISPOSALS 
During the year, the Group disposed of Ford retail centres in the UK and a Toyota dealership in China, generating disposal 
proceeds of £14.9m. 

In 2012, the Group disposed of its interest in a dealership in Russia at book value, generating disposal proceeds of £2.9m. 

29 GUARANTEES AND CONTINGENCIES 

Guarantees, performance bonds and contingent liabilities 

2013
£m 

24.2

2012
£m 

15.6

Guarantees and contingencies largely comprise letters of credit issued on behalf of the Group in the ordinary course of business. 

The Group also has, in the ordinary course of business, commitments under foreign exchange instruments relating to the hedging 
of transactional exposures (see note 23). 

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

30 COMMITMENTS 
A. CAPITAL COMMITMENTS 
Contracts placed for future capital expenditure at the balance sheet date but not yet incurred are as follows: 

Property, plant and equipment 
Vehicles subject to residual value commitments* 

2013 
£m 

11.4 
88.3 

2012
£m 

15.8
91.3

* Residual value commitments comprise the total repurchase liability on all vehicles sold subject to a residual value commitment, of which £16.2m (2012 – £27.0m) has been 

included within ‘trade and other payables’. These commitments are largely expected to be settled over the next three years. 

B. LEASE COMMITMENTS 
OPERATING LEASE COMMITMENTS – GROUP AS LESSEE 
The Group has entered into non-cancellable operating leases for various offices, warehouses and dealerships. These leases have 
varying terms, escalation clauses and renewal rights. 

Future minimum lease payments under non-cancellable operating leases are as follows: 

Within one year 
Between one and five years 
After five years 

2013 
£m 

46.8 
119.9 
197.0 
363.7 

2012
£m 

43.8
104.2
154.0
302.0

OPERATING LEASE COMMITMENTS – GROUP AS LESSOR 
The Group has entered into non-cancellable operating leases on a number of its vehicles. These leases have varying terms, 
escalation clauses and renewal rights and are not individually significant to the Group. 

Future minimum lease payments receivable under non-cancellable operating leases are as follows: 

Within one year 
Between one and five years 
After five years 

2013 
£m 

3.2 
6.9 
10.8 
20.9 

2012
£m 

3.7
6.1
7.3
17.1

FINANCE LEASES AND HIRE PURCHASE CONTRACTS 
The Group has finance leases and hire purchase contracts for various items of property, plant and equipment. These leases have 
varying terms, escalation clauses and renewal rights. Future minimum lease payments under finance leases and hire purchase 
contracts, together with the present value of the net minimum lease payments (included within borrowings), are as follows:  

Minimum lease payments: 
– Within one year 
– Between one and five years 
– After five years 
Total minimum lease payments 
Less: future finance charges 
Present value of finance lease liabilities 

2013 
£m 

1.2 
4.0 
3.0 
8.2 
(2.6)
5.6 

2012
£m 

0.7
0.9
3.9
5.5
(2.6)
2.9

134  Inchcape plc Annual Report and Accounts 2013 
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STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

31 RELATED PARTY DISCLOSURES 
A. PRINCIPAL SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES 
The consolidated financial statements include the principal subsidiaries, joint ventures and associates listed below: 

Country of incorporation 

Shareholding 

Description 

Subsidiaries 
Directly held: 
Inchcape Finance plc 
Inchcape International Holdings Limited  
Indirectly held: 
Subaru (Australia) Pty Limited 
Toyota Belgium NV/SA 
The Motor & Engineering Company of Ethiopia Ltd S.C. 
Inchcape Motors Finland OY 
Toyota Hellas SA 
Crown Motors Limited 
Inchcape Olimp OOO 
Inchcape Moscow Motors BV  
Inchcape T BV 
Borneo Motors (Singapore) Pte Ltd 
Inchcape Fleet Solutions Limited 
Inchcape Overseas Limited 
Inchcape Retail Limited 
The Cooper Group Limited 
Gerard Mann Limited 
Joint ventures 
Unitfin SA 
Tefin SA 
Associates 
Excelease SA 

United Kingdom 
United Kingdom 

100.0% 
100.0% 

Central treasury company 
Intermediate holding company 

Australia 
Belgium 
Ethiopia 
Finland 
Greece 
Hong Kong 
Russia 
Netherlands  
Netherlands  
Singapore 
United Kingdom 
United Kingdom 
United Kingdom 
United Kingdom 
United Kingdom 

Greece 
Greece 

90.0% 
100.0% 
94.1% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 
100.0% 

60.0% 
50.0% 

Distribution 
Distribution 
Distribution 
Distribution 
Distribution 
Distribution 
Retail 
Intermediate holding company(1) 
Intermediate holding company(2) 
Distribution 
Financial services(3) 
Intermediate holding company 
Retail 
Retail 
Retail 

Financial services  
Financial services 

Belgium 

49.0% 

Financial services 

(1) Holding company of the Musa Motors businesses in Moscow. 

(2) Holding company of the Toyota Vnukovo business in Moscow. 

(3) Included within distribution in the business segmental analysis (see note 1). 

The full list of subsidiaries is included in the Company’s annual return. 

www.inchcape.com 

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NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

31 RELATED PARTY DISCLOSURES CONTINUED 
B. TRADING TRANSACTIONS 
Intra-group transactions have been eliminated on consolidation and are not disclosed in this note. Details of transactions between 
the Group and other related parties are disclosed below: 

Vehicles purchased from joint ventures and associates 
Vehicles sold to joint ventures and associates 
Other income paid to joint ventures and associates 
Other income received from joint ventures and associates 

Transactions   

Amounts outstanding 

2013
£m 

–
0.1
1.0
0.1

2012 

£m   

0.1   
61.2   
0.9   
0.1   

2013 
£m 

– 
– 
0.2 
– 

2012
£m 

–
0.1
0.2
–

All of the transactions arise in the ordinary course of business and are on an arm’s length basis. The amounts outstanding are 
unsecured and will be settled in cash. There have been no guarantees provided or received for any related party receivables.  
The Group has not raised any provision for doubtful debts relating to amounts owed by related parties (2012 – £nil).  

C. COMPENSATION OF KEY MANAGEMENT PERSONNEL 
The remuneration of the Board of Directors and the Executive Committee was as follows: 

Wages and salaries 
Post-retirement benefits 
Share-based payments 
Compensation for loss of office  

2013 
 £m  

7.8 
1.0 
4.2 
1.0 
14.0 

2012
 £m 

8.9
1.1
2.1
0.2
12.3

The remuneration of the Directors and other key management is determined by the Remuneration Committee having regard to the 
performance of individuals and market trends. Further details of emoluments paid to the Directors are included in the Directors’ 
Report on Remuneration. 

32 FOREIGN CURRENCY TRANSLATION 
The main exchange rates used for translation purposes are as follows: 

Australian Dollar 
Euro 
Hong Kong Dollar 
Singapore Dollar 
Russian Ruble 

Average rates   

Year end rates 

2013 

1.63
1.18
12.14
1.96
49.97

2012   

1.53   
1.23   
12.33   
1.98   
49.43   

2013 

1.86 
1.20 
12.85 
2.09 
54.46 

2012 

1.56
1.23
12.59
1.98
49.53

33 EVENTS AFTER THE REPORTING PERIOD 
In the year ended 31 December 2013, the Company purchased, for cancellation, 8,147,813 ordinary shares of 10.0p each at a  
cost of £49.7m (see note 24). In the period from 1 January to 10 March 2014, the Company purchased, for cancellation, a further 
4,078,000 ordinary shares of 10.0p each at a cost of £25.0m. The Company is committed to completing a £100m share buy back 
programme by 30 June 2014. 

136  Inchcape plc Annual Report and Accounts 2013 
136 

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GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

34 ADOPTION OF IAS 19 (REVISED) 
The principal changes as a result of the transition to IAS 19 (revised), ‘Employee benefits’ are set out in the following tables. 

The impacts on the total comprehensive income are detailed below: 

Increase in pre-exceptional operating expenses 
Decrease in exceptional income 
Increase in operating expenses 
Increase in net finance costs 
Decrease in tax expense 
Net decrease in profit for the period 
Attributable to: 
Owners of the parent 
Non controlling interests 

Movement in actuarial losses in other comprehensive income 
Deferred tax effect on actuarial losses in other comprehensive income 
Net increase in other comprehensive income, net of tax 
Net increase in total comprehensive income 

Attributable to: 
Owners of the parent 

The impacts on the consolidated statement of financial position are detailed below: 

Increase in retirement benefit asset 
Decrease in retirement benefit obligation 
Increase in deferred tax liability 
Net impact on shareholders' equity 

Attributable to: 
Owners of the parent 

 Year to
31 Dec 2012
£m 

(2.1)
(0.5)
(2.6)
(1.2)
0.8
(3.0)

(3.0)
–

16.1
(0.1)
16.0
13.0

13.0

As at
31 Dec 2012
£m 

As at
1 Jan 2012
£m 

21.8
1.2
(2.0)
21.0

9.3
1.4
(2.7)
8.0

21.0

8.0

There is no impact on the consolidated statement of cash flows. 

In note 1 Segmental analysis, operating expenses of £(2.1)m for the year ended 31 December 2012 have been allocated to Central.  
This relates to £(2.0)m scheme expenses which, under the revised standard, are recognised in the period in which they are incurred,  
and to a £(0.1)m decrease in the settlement gain recognised in 2012.  

A £(0.5)m decrease in the exceptional curtailment gain recognised by the Group in 2012 has also been allocated to Central in  
the segmental analysis. 

www.inchcape.com 

www.inchcape.com  137 
137

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
FIVE YEAR RECORD 

The information presented in the table below is prepared in accordance with IFRS, as in issue and effective at that year end date, 
with the exception of 2012 which has been restated to reflect the adoption of IAS 19 (revised)1. 

Consolidated income statement 
Revenue 

Operating profit before exceptional items 
Operating exceptional items 
Operating profit 
Share of profit / (loss) after tax of joint ventures and associates 
Profit before finance and tax 
Net finance costs before exceptional items 
Finance costs exceptional items 
Profit before tax 
Tax before exceptional tax 
Exceptional tax 
Profit after tax 
Non controlling interests  
Profit for the year 

Basic: 
– Profit before tax 
– Earnings per share (pence) 
Adjusted (before exceptional items): 
– Profit before tax 

– Earnings per share (pence) 
Dividends per share – interim paid and final proposed (pence) 

Consolidated statement of financial position 
Non-current assets 
Other assets less (liabilities) excluding net funds  

Net funds  
Net assets 

Equity attributable to owners of the parent 
Non controlling interests 
Total shareholders’ equity 

1. See note 34 of the financial statements. 

2013
£m 

2012
(restated)
£m 

2011 
£m  

2010 
£m  

2009
£m 

6,524.9

6,085.4

5,826.3 

5,885.4 

5,583.7

286.9
(8.5)
278.4
–
278.4
(12.3)
–
266.1
(65.9)
0.6
200.8
(6.6)
194.2

266.1
41.8p

274.6

43.5p
17.4p

259.8
0.7
260.5
0.2
260.7
(13.0)
–
247.7
(60.8)
0.5
187.4
(5.9)
181.5

247.7
39.4p

247.0

39.1p
14.5p

244.4 
(13.4) 
231.0 
(3.0) 
228.0 
(13.7) 
(10.9) 
203.4 
(59.2) 
3.6 
147.8 
(5.6) 
142.2 

203.4 
31.0p 

227.7 

35.5p 
11.0p 

225.5 
(21.9)
203.6 
(1.7)
201.9 
(9.8)
– 
192.1 
(62.2)
3.1 
133.0 
(5.1)
127.9 

192.1 
27.9p 

214.0 

32.0p 
6.6p 

 175.2 
 (18.4)
 156.8 
 0.7 
 157.5 
 (20.8)
–
 136.7 
 (43.5)
 1.8 
 95.0 
 (3.0)
 92.0 

 136.7 
22.9p

 155.1 

27.1p
–

1,512.1
(135.9)
1,376.2
123.0
1,499.2

1,464.4
(212.2)
1,252.2
276.2
1,528.4

1,350.0 
(236.0) 
1,114.0 
243.5 
1,357.5 

1,311.2 
(227.7)
1,083.5 
205.8 
1,289.3 

 1,306.1 
 (217.2)
 1,088.9 
 0.8 
 1,089.7 

1,470.0
29.2
1,499.2

1,502.6
25.8
1,528.4

1,329.1 
28.4 
1,357.5 

1,263.1 
26.2 
1,289.3 

 1,067.7 
 22.0 
 1,089.7 

138   Inchcape plc Annual Report and Accounts 2012 
138 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS  
OF INCHCAPE PLC 

REPORT ON THE GROUP FINANCIAL STATEMENTS 
OUR OPINION 
In our opinion the Group financial statements, defined below: 

•  give a true and fair view of the state of the Group’s affairs as 

at 31 December 2013 and of the Group’s profit and cash flows 
for the year then ended; 

•  have been properly prepared in accordance with 

International Financial Reporting Standards (IFRSs) as 
adopted by the European Union; and 

•  have been prepared in accordance with the requirements of 
the Companies Act 2006 and Article 4 of the IAS Regulation. 

This opinion is to be read in the context of what we say in the 
remainder of this Report. 

WHAT WE HAVE AUDITED 
The Group financial statements, which are prepared by 
Inchcape plc, comprise: 

•  the consolidated statement of financial position as at 31 

December 2013; 

•  the consolidated income statement and consolidated 

statement of comprehensive income for the year then ended; 

•  the consolidated statement of changes in equity and 

consolidated statement of cash flows for the year then  
ended; and 

•  the summary of significant accounting policies and  

notes to the financial statements, which includes other 
explanatory information. 

The financial reporting framework that has been applied in  
their preparation comprises applicable law and IFRSs as 
adopted by the European Union. 

Certain disclosures required by the financial reporting 
framework have been presented elsewhere in the Annual 
Report and Accounts 2013 (the Annual Report), rather  
than in the notes to the financial statements. These are cross-
referenced from the financial statements and are identified  
as audited. 

WHAT AN AUDIT OF FINANCIAL STATEMENTS INVOLVES 
We conducted our audit in accordance with International 
Standards on Auditing (UK and Ireland) (ISAs (UK & Ireland)).  
An audit involves obtaining evidence about the amounts and 
disclosures in the financial statements sufficient to give 
reasonable assurance that the financial statements are free 
from material misstatement, whether caused by fraud or error. 
This includes an assessment of: 

•  whether the accounting policies are appropriate to the 

Group’s circumstances and have been consistently applied 
and adequately disclosed; 

•  the reasonableness of significant accounting estimates made 

by the Directors; and 

•  the overall presentation of the financial statements. 

In addition, we read all the financial and non-financial 
information in the Annual Report to identify material 
inconsistencies with the audited Group financial statements 
and to identify any information that is apparently materially 
incorrect based on, or materially inconsistent with, the 
knowledge acquired by us in the course of performing  
the audit. If we become aware of any apparent material 
misstatements or inconsistencies we consider the implications 
for our report. 

OVERVIEW OF OUR AUDIT APPROACH 
MATERIALITY 
We set certain thresholds for materiality. These helped us to 
determine the nature, timing and extent of our audit procedures 
and to evaluate the effect of misstatements both individually 
and on the financial statements as a whole.  

Based on our professional judgement, we determined 
materiality for the Group financial statements as a whole to be 
£13 million, which is approximately 5% of the Group’s profit 
before tax. 

We agreed with the Audit Committee that we would report to 
them misstatements identified during our audit above £0.65 
million as well as misstatements below that amount that, in our 
view, warranted reporting for qualitative reasons. 

OVERVIEW OF THE SCOPE OF OUR AUDIT 
The Group is organised into six geographic operating segments 
(Australasia, Europe, North Asia, South Asia, United Kingdom 
and Russia and Emerging Markets). The operating businesses 
are further categorised into two market channels – distribution 
and retail. The Group financial statements are a consolidation 
of 56 reporting units, comprising the Group’s operating 
businesses (within the six geographic segments and two  
market channels) and centralised functions. 

In establishing the overall approach to the Group audit, we 
determined the type of work that needed to be performed at 
the reporting units by us, as the Group engagement team, or 
component auditors within PwC UK and from other PwC network 
firms and other firms operating under our instruction. Where the 
work was performed by component auditors, we determined 
the level of involvement we needed to have in the audit work at 
those reporting units to be able to conclude whether sufficient 
appropriate audit evidence had been obtained as a basis for 
our opinion on the Group financial statements as a whole. 

The reporting units vary significantly in size and we identified  
24 reporting units that, in our view, required an audit of  
their complete financial information, due to their size or risk 
characteristics. These 24 reporting units contributed 91%  
of the Group’s profit before tax. 

AREAS OF PARTICULAR AUDIT FOCUS 
In preparing the financial statements, the Directors made  
a number of subjective judgements, for example in respect  
of significant accounting estimates that involved making 
assumptions and considering future events that are inherently 
uncertain. We primarily focused our work in these areas by 
assessing the Directors’ judgements against available evidence, 
forming our own judgements, and evaluating the disclosures in 
the financial statements. 

In our audit, we tested and examined information, using 
sampling and other auditing techniques, to the extent we 
considered necessary to provide a reasonable basis for us to 
draw conclusions. We obtained audit evidence through testing 
the effectiveness of controls, substantive procedures or a 
combination of both. 

We considered the following areas to be those that required 
particular focus in the current year. This is not a complete list  
of all risks or areas of audit focus identified by our audit. We 
discussed these areas of focus with the Audit Committee.  
Their Report on those matters that they considered to be 
significant issues in relation to the financial statements is  
set out on page 55. 

www.inchcape.com 

www.inchcape.com  139 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS  
OF INCHCAPE PLC CONTINUED 

Area of focus 

Goodwill impairment assessment 

We focused on this area because it involves complex and 
subjective judgements by the Directors, including the future 
results of the business. 

As set out in note 11 of the financial statements, the recoverable 
amount of the goodwill in Russia (£178.0 million) and Lithuania 
(£21.6 million) is sensitive to a change in the key assumptions.  

Fraud in revenue recognition 

ISAs (UK & Ireland) require us to consider the risk of fraud in 
revenue recognition. We focused our work on the potential 
fraudulent recognition of revenue, in particular items posted 
through manual journals to revenue accounts. 

Risk of management override of internal controls 

ISAs (UK & Ireland) require that we consider this. 

How the scope of our audit addressed the area of focus 

We evaluated the Directors’ future cash flow forecasts, including 
comparing them with the latest Board approved budgets and 
tested the integrity of underlying calculations. We challenged  
the Directors’ key assumptions for long term growth rates in the 
forecasts by comparing them with historical results and external 
data. We challenged the discount rate by assessing the cost of 
capital for the Company and comparable organisations.  

We also performed sensitivity analysis around the key drivers of 
the cash flow forecasts, specifically the long term growth rates 
and the assumptions relating to revenue growth and operating 
margins, as well as the discount rates. Having ascertained the 
extent of change in those assumptions that either individually  
or collectively would be required for the goodwill to be impaired, 
we considered the likelihood of such movements in those key 
assumptions arising. 

We evaluated the relevant IT systems and tested the internal 
controls over revenue transactions recognised in the financial 
statements. We tested the validity of sales recorded in the period 
by agreeing them to appropriate third party documentation and 
cash receipts. We also tested manual journal entries posted to 
revenue accounts by identifying and investigating unusual or 
irregular items. 

We assessed the overall control environment of the Group, 
including the arrangements for staff to ‘whistle-blow’ 
inappropriate actions, and interviewed senior management  
and the Group’s Internal Audit function. We examined the 
significant accounting estimates and judgements relevant to  
the financial statements, such as impairment reviews and 
warranty provisions, for evidence of bias by the Directors that  
may represent a risk of material misstatement due to fraud.  
We also tested journal entries and incorporated an element  
of unpredictability in our audit work. 

GOING CONCERN 
Under the Listing Rules we are required to review the Directors’ statement, set out on page 74, in relation to going concern.  
We have nothing to report having performed our review. 

As noted in the Directors’ statement, the Directors have concluded that it is appropriate to prepare the Group’s financial statements 
using the going concern basis of accounting. The going concern basis presumes that the Group has adequate resources to 
remain in operation, and that the Directors intend it to do so, for at least one year from the date the financial statements were 
signed. As part of our audit we have concluded that the Directors’ use of the going concern basis is appropriate. 

However, because not all future events or conditions can be predicted, these statements are not a guarantee as to the Group’s 
ability to continue as a going concern. 

140 

Inchcape plc Annual Report and Accounts 2013

www.inchcape.com  140 

 
 
 
 
 
 
RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS  
AND THE AUDIT 
OUR RESPONSIBILITIES AND THOSE OF THE DIRECTORS 
As explained more fully in the Directors’ responsibilities 
statement set out on page 74, the Directors are responsible 
for the preparation of the Group financial statements and for 
being satisfied that they give a true and fair view. 

Our responsibility is to audit and express an opinion on the 
Group financial statements in accordance with applicable  
law and ISAs (UK & Ireland). Those standards require us to 
comply with the Auditing Practices Board’s Ethical Standards  
for Auditors. 

This report, including the opinions, has been prepared for and 
only for the Company’s members as a body in accordance  
with Chapter 3 of Part 16 of the Companies Act 2006 and for  
no other purpose. We do not, in giving these opinions, accept 
or assume responsibility for any other purpose or to any other 
person to whom this report is shown or into whose hands it  
may come save where expressly agreed by our prior consent  
in writing. 

OTHER MATTER 
We have reported separately on the Company financial 
statements of Inchcape plc for the year ended 31 December 
2013 and on the information in the Directors’ Report on 
Remuneration that is described as having been audited. 

MARK GILL 
(Senior Statutory Auditor)  
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
London 
10 March 2014 

OPINION ON OTHER MATTER PRESCRIBED BY THE 
COMPANIES ACT 2006 
In our opinion the information given in the Strategic report and 
the Directors’ Report for the financial year for which the Group 
financial statements are prepared is consistent with the Group 
financial statements. 

OTHER MATTERS ON WHICH WE ARE REQUIRED TO 
REPORT BY EXCEPTION 
ADEQUACY OF INFORMATION AND EXPLANATIONS RECEIVED 
Under the Companies Act 2006 we are required to report to  
you if, in our opinion, we have not received all the information 
and explanations we require for our audit. We have no 
exceptions to report arising from this responsibility. 

DIRECTORS’ REMUNERATION 
Under the Companies Act 2006 we are required to report to you 
if, in our opinion, certain disclosures of Directors’ remuneration 
specified by law have not been made. We have no exceptions 
to report arising from this responsibility. 

CORPORATE GOVERNANCE STATEMENT 
Under the Listing Rules we are required to review the part of  
the Corporate governance report relating to the Company’s 
compliance with nine provisions of the UK Corporate 
Governance Code (‘the Code’). We have nothing to  
report having performed our review. 

On page 75 of the Annual Report, as required by the  
Code Provision C.1.1, the Directors state that they consider  
the Annual Report taken as a whole to be fair, balanced and 
understandable and provides the information necessary for 
members to assess the Group’s performance, business model 
and strategy. On page 55, as required by C.3.8 of the Code,  
the Audit Committee has set out the significant issues that it 
considered in relation to the financial statements, and how  
they were addressed. Under ISAs (UK & Ireland) we are  
required to report to you if, in our opinion: 

•  the statement given by the Directors is materially inconsistent 
with our knowledge of the Group acquired in the course of 
performing our audit; or 

•  the section of the Annual Report describing the work of the 
Audit Committee does not appropriately address matters 
communicated by us to the Audit Committee. 

We have no exceptions to report arising from this responsibility. 

OTHER INFORMATION IN THE ANNUAL REPORT 
Under ISAs (UK & Ireland) we are required to report to you if,  
in our opinion, information in the Annual Report is: 

•  materially inconsistent with the information in the audited 

Group financial statements; or 

•  apparently materially incorrect based on, or materially 

inconsistent with, our knowledge of the Group acquired in  
the course of performing our audit; or 

•  otherwise misleading. 

We have no exceptions to report arising from this responsibility. 

www.inchcape.com 

www.inchcape.com  141 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
COMPANY BALANCE SHEET 
AS AT 31 DECEMBER 2013 

Fixed assets 
Investment in subsidiaries 
Current assets 
Debtors: 
– Amounts due within one year 
– Amounts due after more than one year 
Cash at bank and in hand 

Creditors – amounts falling due within one year 
Net current assets  

Total assets less current liabilities 

Creditors – amounts falling due after more than one year 

Provisions for liabilities  
Net assets 

Capital and reserves 
Called up share capital 
Share premium accounts 
Capital redemption reserve 
Profit and loss account 
Total shareholders’ funds 

Notes 

2013
£m 

2012
£m 

3 

1,637.5

1,623.6

4 
4 
5 

6 

7 

9 

9.8
340.0
3.3
353.1

363.2
903.2
10.2
1,276.6

(5.5)
347.6

(4.5)
1,272.1

1,985.1

2,895.7

(571.1)

(1,770.7)

(4.6)
1,409.4

(4.6)
1,120.4

11, 13 
13 
13 
13 

46.5
145.7
134.1
1,083.1
1,409.4

46.9
136.5
133.3
803.7
1,120.4

The financial statements on pages 142 to 149 were approved by the Board of Directors on 10 March 2014 and were signed on its  
behalf by: 

ANDRÉ LACROIX, 
GROUP CHIEF EXECUTIVE 

Registered Number: 609782 

Inchcape plc 

JOHN MCCONNELL, 
GROUP FINANCE DIRECTOR

142  Inchcape plc Annual Report and Accounts 2013 
142 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

ACCOUNTING POLICIES 

BASIS OF PREPARATION 
These financial statements are prepared for Inchcape plc (the Company) for the year ended 31 December 2013. The Company  
is the ultimate parent entity of the Inchcape Group (the Group). Accounting policies have been applied consistently. 

ACCOUNTING CONVENTION 
These financial statements have been prepared on the historical cost basis modified for fair values in accordance with the 
Companies Act 2006 and applicable UK accounting standards. As permitted by Section 408 of the Companies Act 2006, no 
separate profit and loss account is presented for the Company. In addition, the Company is not required to prepare a cash flow 
statement under the terms of FRS 1 (revised), ‘Cash Flow Statements’. 

GOING CONCERN 
After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in 
operation for the foreseeable future. Accordingly, the Directors are satisfied that it is appropriate to adopt the going concern  
basis in preparing the Annual Report and Accounts. 

FOREIGN CURRENCIES 
Monetary assets and liabilities in foreign currencies are translated into Sterling at closing rates of exchange and differences are 
taken to the profit and loss account. 

FINANCE COSTS 
Finance costs consist of interest payable on the Private Placement borrowing. Costs are recognised as an expense in the period 
in which they are incurred. 

INVESTMENTS 
Investments in subsidiaries are stated at cost, less provisions for impairment. 

DEFERRED TAX 
Deferred tax is provided in full (without discounting) based on current tax rates and law, on timing differences that result in an 
obligation at the balance sheet date to pay more tax, or a right to pay less tax in the future except as otherwise required by  
FRS 19, ‘Deferred Tax’. Deferred tax is not provided on timing differences arising from the revaluation of fixed assets where there  
is no binding commitment to sell the asset. 

PROVISIONS 
Provisions are recognised when the Company has a present obligation in respect of a past event, it is more likely than not that  
an outflow of resources will be required to settle the obligation and where the amount can be reliably estimated. Provisions are 
discounted when the time value of money is considered material. 

SHARE CAPITAL 
Ordinary shares are classified as equity. 

Where the Company purchases its own equity share capital (treasury shares), the consideration paid is deducted from 
shareholders’ funds until the shares are cancelled, reissued or disposed of. Where such shares are subsequently sold or reissued, 
any consideration received is included in shareholders’ funds. 

DIVIDENDS 
Final dividends proposed by the Board of Directors and unpaid at the year end are not recognised in the financial statements  
until they have been approved by the shareholders at the Annual General Meeting. Interim dividends are recognised when they 
are paid. 

SHARE-BASED PAYMENTS 
The Company operates various share-based award schemes. The fair value at the date at which the share-based awards are 
granted is recognised in the profit and loss account (together with a corresponding increase in shareholders’ equity) on a straight 
line basis over the vesting period, based on an estimate of the number of shares that will eventually vest. For equity-settled share-
based awards, the services received from employees are measured by reference to the fair value of the awards granted. With  
the exception of the Save As You Earn scheme, the vesting of all share-based awards under all schemes is solely reliant upon  
non-market conditions, therefore no expense is recognised for awards that do not ultimately vest. Where an employee cancels a 
Save As You Earn award, the charge for that award is recognised as an expense immediately, even though the award does not 
vest. The Company adopts Amendments to FRS 20 in line with the Group’s adoption of Amendments to IFRS 2. 

FINANCIAL INSTRUMENTS 
The adoption by the Company of FRS 29, ‘Financial Instruments: Disclosures’ has had no impact as the Company has taken 
advantage of the exemption not to apply FRS 29 in its own financial statements. The Group’s policies on the recognition, 
measurement and presentation of financial instruments under IFRS 7 are set out in the Group’s accounting policies on pages  
83 to 89. 

www.inchcape.com 

www.inchcape.com  143 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
NOTES TO THE FINANCIAL STATEMENTS 

1 AUDITORS’ REMUNERATION 
The Company incurred £0.1m (2012 – £0.1m) in relation to UK statutory audit fees for the year ended 31 December 2013. 

2 DIRECTORS’ REMUNERATION 

Wages and salaries 
Social security costs 
Pension costs 

2013
£m 

4.1
0.4
0.5
5.0

2012
£m 

3.8
0.4
0.4
4.6

Further information on Executive Directors’ emoluments and interests is given in the Directors’ Report on Remuneration which can be 
found on pages 58 to 73. 

3 INVESTMENT IN SUBSIDIARIES 

Cost 
At 1 January 
Additions  
Disposals 
At 31 December 

Provisions 
At 1 January 
Provisions for impairment 
Disposals 
At 31 December 

Net book value 

2013
£m 

2012
£m 

1,663.4
84.6
(35.4)
1,712.6

1,661.8
1.6
–
1,663.4

(39.8)
(70.7)
35.4
(75.1)

(39.8)
–
–
(39.8)

1,637.5

1,623.6

The Directors believe that the carrying value of the investments is supported by their underlying net assets. 

In 2013, the Company invested £84.6m in a new subsidiary, Inchcape Finance (Ireland) Limited. 

Also, the Company disposed of its investments in Inchcape Testing Services Limited and Southwell Motor Company Limited. Both 
investments had been fully provided for. 

An impairment charge of £70.7m has been recognised in the year to ensure that the carrying value of investments is stated at the 
lower of cost and recoverable amount.  

144 

Inchcape plc Annual Report and Accounts 2013

www.inchcape.com  144 

 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

4 DEBTORS 

Amounts due within one year 
Amounts owed by Group undertakings 

Amounts due after more than one year 
Deferred tax asset (note 8) 
Amounts owed by Group undertakings 

Amounts owed by Group undertakings bear interest at rates linked to LIBOR. 

5 CASH AT BANK AND IN HAND 

Cash at bank and in hand 

6 CREDITORS – AMOUNTS FALLING DUE WITHIN ONE YEAR 

Other taxation and social security payable 
Other creditors 

7 CREDITORS – AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR 

Amounts owed to Group undertakings  
Private Placement 

2013
£m 

9.8
9.8

2.7
337.3
340.0

2013
£m 

3.3

2013
£m 

2.7
2.8
5.5

2013
£m 

308.9
262.2
571.1

2012
£m 

363.2
363.2

2.5
900.7
903.2

2012
£m 

10.2

2012
£m 

1.5
3.0
4.5

2012
£m 

1,502.1
268.6
1,770.7

The Company has US$435.8m outstanding under the Private Placement borrowing: US$275m is repayable in 2017 and bears interest 
at a fixed rate of 5.94% per annum; and US$160.8m is repayable in 2019 and bears interest at a fixed rate of 6.04% per annum. 

Amounts owed to Group undertakings are repayable in 2015 and bear interest at rates linked to LIBOR.  

www.inchcape.com 

www.inchcape.com  145 
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GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

8 DEFERRED TAX 

At 1 January 2013 
(Charged) / credited to the profit and loss account 
At 31 December 2013 

9 PROVISIONS FOR LIABILITIES  

At 1 January 
Released to the profit and loss account 
At 31 December 

Share-based 
payments 
£m 

Other timing 
differences
£m 

1.5 
(0.3) 
1.2 

1.0
0.5
1.5

2013
£m 

4.6
–
4.6

Total
£m 

2.5
0.2
2.7

2012
£m 

4.6
–
4.6

Provision has been made for warranties, indemnities and other litigation issues in relation to motors and non-motors business exits, 
based on expected outcomes. These provisions are expected to be settled within the next three to five years. 

10 GUARANTEES AND CONTINGENCIES 

Guarantees of various subsidiaries’ borrowings  
(against which £nil has been drawn at 31 December 2013 (2012 – £nil)) 

2013
£m 

2012
£m 

504.2

502.8

The Company is party to composite cross guarantees between banks and its subsidiaries. The Company’s contingent liability under 
these guarantees at 31 December 2013 was £3.3m (2012 – £10.2m). 

11 SHARE CAPITAL  
A. ALLOTTED, CALLED UP AND FULLY PAID UP 

Ordinary shares 
At 1 January 
Allotted under share option schemes 
Cancelled under share buy back  
At 31 December 

2013 
Number 

2012  
Number   

2013
£m 

2012
£m 

468,108,202 463,473,216   
4,634,986   
–   
463,808,537 468,108,202   

3,848,148
(8,147,813)

46.9
0.4
(0.8)
46.5

46.4
0.5
–
46.9

B. SHARE BUY BACK PROGRAMME 
At 31 December 2013, the Company held 2,687,560 treasury shares (2012 – 2,687,560) with a total book value of £99.4m  
(2012 – £99.4m). These shares may be either cancelled or used to satisfy share options at a later date. The market value of treasury 
shares at 31 December 2013 was £16.5m (2012 – £11.6m). 

During the year, the Company repurchased 8,147,813 (2012 – nil) of its own shares through purchases on the London Stock 
Exchange, at a cost of £49.7m. The shares repurchased during the year were cancelled, with none held within treasury shares at 
the end of the reporting period. An amount of £0.8m, equivalent to the nominal value of the cancelled shares, has been transferred 
to the capital redemption reserve. Costs of £0.3m associated with the transfer to the Company of the repurchased shares and their 
subsequent cancellation have been charged to the profit and loss reserve. 

C. SUBSTANTIAL SHAREHOLDINGS 
Details of substantial interests in the Company’s issued ordinary share capital received by the Company at 10 March 2014 under 
the provisions of the Companies Act 2006 have been disclosed in the significant shareholdings section, in the Directors’ Report on 
page 74.  

146  Inchcape plc Annual Report and Accounts 2013 
146 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
   
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

11 SHARE CAPITAL CONTINUED 
D. SHARE OPTIONS 
At 31 December 2013, options to acquire ordinary shares of 10.0p each in the Company up to the following numbers under the 
schemes below were outstanding as follows:  

Number of ordinary  
shares of 10.0p each 

Exercisable until 

Option 
price (£) 

Number of ordinary  
shares of 10.0p each 

Exercisable until 

Option 
price (£) 

The Inchcape 1999 Share Option Plan –  
approved (Part II – UK) 

The Inchcape SAYE Share Option  
Scheme – approved 

20 May 2014 

4.42   82,631 

29 September 2014 

4.37   455,996 

6 March 2015 

5.78   894,235 

11 September 2015 

6.03   846,792 

1 May 2014 

1 May 2015 

1 May 2016 

1 May 2017 

2.05

2.43

3.07

4.76

18,106 

2,288 

31,122 

18,211 

22,513 

24,249 

– unapproved (Part I – UK) 

30,677 

50,561 

218,727 

1,066,499 

334,363 

19 May 2019 

7 April 2020 

20 May 2014 

6 March 2015 

11 September 2015 

19 May 2019 

7 April 2020 

– unapproved overseas (Part I – Overseas) 

76,782 

147,127 

494,871 

293,000 

20,532 

20 May 2014 

6 March 2015 

19 May 2019 

7 April 2020 

13 June 2020 

2.00  

3.10  

4.42  

5.78  

6.03  

2.00  

3.10  

4.42  

5.78  

2.00  

3.10  

2.63  

Included within the retained earnings reserve are 1,777,567 (2012 – 1,692,848) ordinary shares in the Company held by the ESOP 
Trust, a general discretionary trust whose beneficiaries include current and former employees of the Group and their dependants. 
The book value of these shares at 31 December 2013 was £5.5m (2012 – £4.0m). The market value of these shares at both 31 
December 2013 and 10 March 2014 was £10.9m (31 December 2012 – £7.3m, 11 March 2013 – £9.0m). 

www.inchcape.com 

www.inchcape.com  147 
147

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS CONTINUED 

11 SHARE CAPITAL CONTINUED 
E. SHARE-BASED REMUNERATION 
Inchcape plc has two employees, the Group Chief Executive and the Group Finance Director. 

The charge arising from share-based transactions during the year is £2.0m (2012 – £1.4m), all of which is equity-settled. 

The following table sets out the movements in the number of share options and awards during the year: 

2013 
Share Option Plan 

Executive Share Option Plan 

Save As You Earn Plan 

Performance Share Plan 

Other Share Plans 

Weighted average  
exercise price (£) 

2012 
Share Option Plan 

Executive Share Option Plan 

Save As You Earn Plan 

Performance Share Plan 

Other Share Plans 

Weighted average  
exercise price (£) 

Grant Date 

20 March 2003 
21 May 2004 
07 March 2005 
12 September 2005 
20 May 2009 
23 November 2009 
08 April 2010 
23 September 2010 
01 November 2011 
01 November 2013 
23 May 2011 
10 April 2012 
11 April 2013 
02 June 2011 
22 June 2012 
23 April 2013 

Grant Date 

20 March 2003 
21 May 2004 
07 March 2005 
12 September 2005 
20 May 2009 
23 November 2009 
08 April 2010 
23 September 2010 
01 November 2011 
23 May 2011 
10 April 2012 
02 June 2011 
22 June 2012 

Options 
outstanding at 
1 January 

Granted
 during
 the year 

Lapsed
 during
 the year 

Exercised 
during 
 the year 

Options 
outstanding at 
31 December 

Fair value 
of one
 award (£) 

17,746
28,428
21,644
205,468
978,771
46,875
369,676
4,390
3,703
–
562,474
562,470
–
298,560
237,179
–

–
–
–
–
–
–
–
–
–
1,890
–
–
562,470
–
–
84,724

2.86

4.76

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–

(17,746) 
– 
– 
– 
(222,772) 
(46,875) 
(125,806) 
(4,390) 
– 
– 
– 
– 
– 
– 
– 
– 

–
28,428
21,644
205,468
755,999
–
243,870
–
3,703
1,890
562,474
562,470
562,470
298,560
237,179
84,724

0.50
1.22
1.56
1.60
1.07
1.08
1.05
0.84
0.81
1.37
3.80
3.54
5.14
3.90
3.40
4.99

2.47 

2.99

Options 
outstanding at 
1 January 

Granted
 during
 the year 

Lapsed
 during
 the year 

Exercised 
during 
 the year 

Options 
outstanding at 
31 December 

Fair value 
of one 
award (£) 

17,746
28,428
21,644
205,468
978,771
46,875
369,676
4,390
3,703
562,474
–
298,560
–

–
–
–
–
–
–
–
–
–
–
562,470
–
237,179

2.86

–

–
–
–
–
–
–
–
–
–
–
–
–
–

–

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

– 

0.50
1.22
1.56
1.60
1.07
1.08
1.05
0.84
0.81
3.80
3.54
3.90
3.40

17,746
28,428
21,644
205,468
978,771
46,875
369,676
4,390
3,703
562,474
562,470
298,560
237,179

2.86

The weighted average remaining contractual life for the share options outstanding at 31 December 2013 is 2.6 years  
(2012 – 4.0 years) and the range of exercise prices for options outstanding at the end of the year was £2.00 to £6.03  
(2012 – £2.00 to £6.03). 

148  Inchcape plc Annual Report and Accounts 2013 
148 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

12 DIVIDENDS 
The following dividends were paid by the Company: 

Interim dividend for the six months ended 30 June 2013 of 5.7p per share (2012 – 4.0p per share) 
Final dividend for the year ended 31 December 2012 of 10.5p per share (2011 – 7.4p per share) 

 2013
£m 

26.6
48.9
75.5

2012
£m 

18.5
34.0
52.5

A final proposed dividend for the year ended 31 December 2013 of 11.7p per share amounting to £54.0m is subject to approval by 
shareholders at the Annual General Meeting and has not been included as a liability as at 31 December 2013. 

13 RESERVES 

At 1 January 2012 
Profit for the financial year 
Dividends 
Issue of ordinary share capital 
Net purchase of own shares by ESOP Trust 
Share-based payments charge 
At 1 January 2013 
Profit for the financial year 
Dividends 
Issue of ordinary share capital 
Net purchase of own shares by ESOP Trust 
Share buy back programme 
Share-based payments charge  
At 31 December 2013 

Share 
capital
£m 

Share 
premium 
£m 

Capital 
redemption 
reserve 
£m 

46.4
–
–
0.5
–
–
46.9
–
–
0.4
–
(0.8)
–
46.5

126.9 
– 
– 
9.6 
– 
– 
136.5 
– 
– 
9.2 
– 
– 
– 
145.7 

133.3 
– 
– 
– 
– 
– 
133.3 
– 
– 
– 
– 
0.8 
– 
134.1 

Profit 
and loss 
account
£m 

755.1
96.6
(52.5)
–
(2.3)
6.8
803.7
398.4
(75.5)
–
(2.5)
(50.0)
9.0
1,083.1

Total
£m 

1,061.7
96.6
(52.5)
10.1
(2.3)
6.8
1,120.4
398.4
(75.5)
9.6
(2.5)
(50.0)
9.0
1,409.4

14 PRINCIPAL SUBSIDIARIES AT 31 DECEMBER 2013 
The Company is a limited company incorporated in England and Wales whose shares are publicly traded on the London Stock 
Exchange. The principal subsidiaries in which the Company holds an investment are as follows: 

Inchcape Finance plc 
Inchcape International Holdings Limited  
Inchcape Overseas Limited 

United Kingdom 
United Kingdom 
United Kingdom 

100.0% 
100.0% 
70.0% 

Central treasury company 
Intermediate holding company 
Intermediate holding company 

Country of incorporation 

Shareholding 

Description 

A full list of subsidiaries will be included in the Company’s annual return. 

www.inchcape.com 

www.inchcape.com  149 
149

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
 
 
 
 
REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS  
OF INCHCAPE PLC 

OPINIONS ON OTHER MATTER PRESCRIBED BY THE 
COMPANIES ACT 2006 
IN OUR OPINION: 
•  the information given in the Strategic Report and the Directors’ 
Report for the financial year for which the Company financial 
statements are prepared is consistent with the Company 
financial statements. 

•  the part of the Directors’ Report on Remuneration to be 

audited has been properly prepared in accordance with the 
Companies Act 2006. 

OTHER MATTERS ON WHICH WE ARE REQUIRED TO 
REPORT BY EXCEPTION 
ADEQUACY OF ACCOUNTING RECORDS AND INFORMATION 
AND EXPLANATIONS RECEIVED 
Under the Companies Act 2006 we are required to report to you 
if, in our opinion: 

•  we have not received all the information and explanations we 

require for our audit; or 

•  adequate accounting records have not been kept by the 

Company, or returns adequate for our audit have not been 
received from branches not visited by us; or 

•  the Company financial statements and the part of the 

Directors’ Report on Remuneration to be audited are not in 
agreement with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

DIRECTORS’ REMUNERATION 
Under the Companies Act 2006 we are required to report to you 
if, in our opinion, certain disclosures of Directors’ remuneration 
specified by law have not been made. We have no exceptions 
to report arising from this responsibility. 

OTHER INFORMATION IN THE ANNUAL REPORT 
Under ISAs (UK & Ireland), we are required to report to you if,  
in our opinion, information in the Annual Report is: 

•  materially inconsistent with the information in the audited 

Company financial statements; or 

•  apparently materially incorrect based on, or materially 

inconsistent with, our knowledge of the Company acquired  
in the course of performing our audit; or 

•  otherwise misleading. 

We have no exceptions to report arising from this responsibility. 

REPORT ON THE COMPANY FINANCIAL STATEMENTS 
OUR OPINION  
In our opinion the Company financial statements, defined below: 

•  give a true and fair view of the state of the Company’s affairs 

as at 31 December 2013; 

•  have been properly prepared in accordance with United 
Kingdom Generally Accepted Accounting Practice; and 
•  have been prepared in accordance with the requirements  

of the Companies Act 2006. 

This opinion is to be read in the context of what we say in the 
remainder of this report. 

WHAT WE HAVE AUDITED 
The Company financial statements, which are prepared by 
Inchcape plc, comprise: 

•  the Company balance sheet as at 31 December 2013; and 
•  the summary of significant accounting policies and notes to 
the financial statements, which includes other explanatory 
information.  

The financial reporting framework that has been applied in their 
preparation comprises applicable law and United Kingdom 
Accounting Standards (United Kingdom Generally Accepted 
Accounting Practice). 

In applying the financial reporting framework, the Directors  
have made a number of subjective judgements, for example  
in respect of significant accounting estimates. In making such 
estimates, they have made assumptions and considered  
future events. 

Certain disclosures required by the financial reporting framework 
have been presented elsewhere in the Annual Report and 
Accounts 2013 (the Annual Report) rather than in the notes  
to the financial statements. These are cross-referenced from the 
financial statements and are identified as audited. 

WHAT AN AUDIT OF FINANCIAL STATEMENTS INVOLVES  
We conducted our audit in accordance with International 
Standards on Auditing (UK & Ireland) (‘ISAs (UK & Ireland)’).  
An audit involves obtaining evidence about the amounts  
and disclosures in the financial statements sufficient to give 
reasonable assurance that the financial statements are free 
from material misstatement, whether caused by fraud or error. 
This includes an assessment of: 

•  whether the accounting policies are appropriate to the 
Company’s circumstances and have been consistently 
applied and adequately disclosed;  

•  the reasonableness of significant accounting estimates made 

by the Directors; and  

•  the overall presentation of the financial statements.  

In addition, we read all the financial and non-financial 
information in the Annual Report to identify material 
inconsistencies with the audited Company financial statements 
and to identify any information that is apparently materially 
incorrect based on, or materially inconsistent with, the 
knowledge acquired by us in the course of performing the 
audit. If we become aware of any apparent material 
misstatements or inconsistencies we consider the implications 
for our report. 

150  Inchcape plc Annual Report and Accounts 2013 
150 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
STRATEGIC REPORT

GOVERNANCE

DIRECTORS’ REPORT

FINANCIAL STATEMENTS

SHAREHOLDER INFORMATION

RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS  
AND THE AUDIT 
OUR RESPONSIBILITIES AND THOSE OF THE DIRECTORS  
As explained more fully in the Directors’ responsibilities 
statement set out on page 74, the Directors are responsible for 
the preparation of the Company financial statements and for 
being satisfied that they give a true and fair view.  

Our responsibility is to audit and express an opinion on the 
Company financial statements in accordance with applicable 
law and ISAs (UK & Ireland). Those standards require us to 
comply with the Auditing Practices Board’s Ethical Standards for 
Auditors.  

This report, including the opinions, has been prepared for and 
only for the Company’s members as a body in accordance  
with Chapter 3 of Part 16 of the Companies Act 2006 and for  
no other purpose. We do not, in giving these opinions, accept 
or assume responsibility for any other purpose or to any other 
person to whom this report is shown or into whose hands it  
may come save where expressly agreed by our prior consent  
in writing. 

OTHER MATTER 
We have reported separately on the Group financial statements 
of Inchcape plc for the year ended 31 December 2013.  

MARK GILL 
(Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
London 
10 March 2014 

www.inchcape.com 

www.inchcape.com  151 
151

GOVERNANCESTRATEGIC REPORTDIRECTORS’ REPORTFINANCIAL STATEMENTSSHAREHOLDER INFORMATION 
 
 
SHAREHOLDER INFORMATION

SHAREHOLDER PROFILE
As at 31 December 2013, the Company had 6,755 holdings on  
its register of ordinary shareholders (2012 – 6,979). 72.1% of the 
total share register was held on behalf of investment institutions 
such as pension funds, mutual funds, insurance funds and funds 
managed for private individuals (2012 – 71%). The majority of 
funds are managed from the UK, with the USA representing 15.8%.

REGISTER ANALYSIS 
BY HOLDER

REGISTER ANALYSIS 
BY GEOGRAPHY

Unit trusts & mutual funds 

Pension funds 

Insurance companies 

Private investors 

Other 

UK  
USA  

Israel  
Europe  
Other  

DEALING IN INCHCAPE SHARES
The Company’s ordinary shares are listed on the London  
Stock Exchange. Prices are reported daily in the Financial Times 
and on our website.

For further information on the Company’s shares please visit 
the shareholder section of our website at www.inchcape.com/
investors/shareholdercentre or call Computershare Investor 
Services on +44 (0) 870 707 1076. 

The Company’s shares trade within the FTSE 250 index and at  
the year end it was ranked no. 120 by market capitalisation in  
the FTSE 350 (2012 –130). 

The share price by volume graph shows the movement in the 
share price, closing at 614.5p as at 31 December 2013. 

SHARE PRICE BY VOLUME DURING 2013

)

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REGISTERED OFFICE
INCHCAPE PLC
22a St James’s Square 
London SW1Y 5LP

Tel: +44 (0) 20 7546 0022

Fax: +44 (0) 20 7546 0010

Registered number: 609782

ADVISORS
AUDITORS
PricewaterhouseCoopers LLP 
Chartered Accountants and  
Registered Auditors

SHARE REGISTRARS
Computershare Investor Services PLC 
Registrar’s Department, The Pavilions  
Bridgwater Road 
Bristol BS99 7NH

Tel: +44 (0) 870 707 1076

SOLICITORS
Slaughter and May

CORPORATE BROKERS
Deutsche Bank

JP Morgan Cazenove

INCHCAPE PEPS
Individual Savings Accounts (ISAs) replaced Personal Equity Plans 
(PEPs) as the vehicle for tax efficient savings. Existing PEPs may be 
retained. Inchcape PEPs are managed by The Share Centre Ltd, 
who can be contacted at PO Box 2000, Oxford House, Oxford 
Road, Aylesbury, Buckinghamshire HP21 8ZB

Tel: +44 (0) 1296 414144

INCHCAPE ISA
Inchcape has established a Corporate Individual Savings 
Account (ISA). This is managed by Equiniti Financial  
Services Limited, Aspect House, Spencer Road, Lancing,  
West Sussex BN99 6DA

Tel: 0870 300 0430

International callers:  
Tel: +44 121 441 7560

More information is available at  
www.shareview.com

FINANCIAL CALENDAR
ANNUAL GENERAL MEETING
16 May 2014

ANNOUNCEMENT OF 2013 INTERIM RESULTS
August 2014

152 

Inchcape plc Annual Report and Accounts 2013

 
 
 
 
 
 
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Inchcape plc

22a St James’s Square
London SW1Y 5LP
T +44 (0) 20 7546 0022
F +44 (0) 20 7546 0010

www.inchcape.com
Registered number 609782

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