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Inmobiliaria Colonial SOCIMI

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FY2023 Annual Report · Inmobiliaria Colonial SOCIMI
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2023 Annual Report

Coles Group Limited 

ABN 11 004 089 936

Acknowledgement of Country

Coles wishes to acknowledge the Traditional Custodians of 

Country throughout Australia.

We recognise their strength and resilience and pay our 

respects to their Elders past and present.

Coles extends that respect to all Aboriginal and Torres Strait 

Islander people, and recognises their rich cultures and their 

continuing connection to land and waters.

Aboriginal and Torres Strait Islander people are advised that 

this report may contain names and images of people who  

are deceased.

All references to Indigenous and First Nations people in this 

report are intended to include Aboriginal and/or Torres Strait 

Islander people.

Forward-looking statements

This report contains forward-looking statements in relation to 

Readers are cautioned not to place undue reliance on 

Coles Group Limited (‘the Company’) and its controlled entities 

forward-looking statements. Except as required by applicable 

(together, ‘Coles’, Coles Group’, or ‘the Group’), including 

statements regarding the Group’s intent, belief, goals, 

objectives, opinions, initiatives, commitments or current 

expectations with respect to the Group’s business and 

operations, market conditions, results of operations and 

financial conditions, and risk management practices. This 

report also includes forward-looking statements regarding 

laws or regulations, the Group does not undertake to publicly 

update, review or revise any of the forward-looking statements 

or to advise of any change in assumptions on which any such 

statement is based. Past performance cannot be relied on as a 

guide for future performance.

Non-IFRS information

climate change and other environmental and energy transition 

This report contains IFRS and non-IFRS financial information. IFRS 

scenarios. Forward-looking statements can generally be 

identified by the use of words such as ‘forecast’, ‘estimate’, 

‘plan’, ‘will’, ‘anticipate’, ‘may’, ‘believe’, ‘should’, ‘expect’, 

‘intend’, ‘outlook’, ‘guidance’ and other similar expressions.

Any forward-looking statements are based on the Group’s 

current knowledge and assumptions, including with respect to 

financial information is financial information that is presented in 

accordance with all relevant accounting standards. Non-IFRS 

financial information is financial information that is presented 

other than in accordance with relevant accounting standards 

and may not be directly comparable with other companies’ 

information.

financial, market, risk, regulatory and other relevant 

Any non-IFRS financial information included in this report has 

environments that will exist and affect the Group’s business and 

been labelled to differentiate it from statutory or IFRS financial 

operations in the future. The Group does not give any 

information. Non-IFRS measures are used by management to 

assurance that the assumptions will prove to be correct. The 

assess and monitor business performance at the Group and 

forward-looking statements involve known and unknown risks, 

segment level and should be considered in addition to, and  

uncertainties and assumptions, that could cause the actual 

not as a substitute for, IFRS information. Operating metrics that 

results, performance or achievements of the Group to be 

are prepared on a non-IFRS basis have been included in the 

materially different from the relevant statements. There are also 

segment commentary to support an understanding of 

limitations with respect to scenario analysis, and it is difficult to 

comparable business performance. Non-IFRS information is  

predict which, if any, of the scenarios might eventuate. 

not subject to audit or review.

Scenario analysis is not an indication of probable outcomes 

and relies on assumptions that may or may not prove to be 

correct or eventuate.

Cover image

Coles State General Manager Queensland Jo Brown, Executive General Manager Supermarket Operations Claire Lauber, and e-Commerce graduate Shaz.

Contents

Our strategic pillars 

Message from the Chairman 

 Managing Director and  

Chief Executive Officer’s Report 

Our operations 

How we create value 

Sustainability 

Governance 

Board of Directors 

Executive Leadership Team 

Operating and Financial Review 

Board of Directors: Biographical details 

Directors’ Report 

Remuneration Report 

Financial Report 

Independent Auditor’s Report  

Shareholder information 

Glossary 

Corporate directory 

2

6

8

10

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16

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21

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23

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134

135

Our 2023 reporting suite

Our corporate reporting suite contains detailed information on Coles’ strategy, risk 

management and governance frameworks. The suite also includes our financial and 

non-financial performance and progress against our sustainability and human rights 

commitments. We continually evolve our reporting suite in response to shareholder 

and stakeholder feedback, and to align with legislation, disclosure frameworks and 

leading practices.

To view these reports visit www.colesgroup.com.au 

B

1

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportOur vision is to become  
the most trusted retailer  
in Australia and grow long- 
term shareholder value.

Our strategic pillars

Destination for food and drink

is why our customers come to Coles and what  
we aspire to be known for.

• 

 Deliver quality, delicious and healthy food

• 

 Enhance value across the customer offer

• 

 Innovate and differentiate through exclusive brands

• 

 Inspire customers through tailored range and events

• 

 Provide convenient meal solutions and home needs

• 

 Grow through strong supplier relationships

2

3

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportOur strategic pillars

Our strategic pillars

Accelerated by digital

is how we intend to meet our customers increasing 
digital usage by creating an easier, faster and more 
enjoyable omnichannel shopping experience.

• 

 Deliver a seamless experience

• 

 Personalise the customer journey

• 

 Expand offer through eCommerce

• 

 Anticipate and solve customer missions

• 

 Grow media through Coles 360

Delivered consistently for the future

is our focus on delighting our customers with our food 
and drink offering each and every day, today and into 
the future.

• 

 Simplify and Save to Invest 

• 

 Enable and develop customer-focused teams

• 

 Revitalise stores and network 

• 

 Reimagine sourcing and supply chain

• 

 Create a more sustainable future

4

5

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportMessage from  
the Chairman

I am confident that we are well-positioned  
to deliver on our vision to become the  
most trusted retailer in Australia and grow 
long-term shareholder value.

Dear Shareholder,

An important aspect of the Company’s 

In April 2023, we announced the 

The percentage of our team members 

strengthened the management team 

Four years ago, following the demerger 

from Wesfarmers, we embarked on a 

strategy to transform the business and 

strategy is to look ahead, anticipate 

change and to initiate investments 

proposed acquisition of two automated 

who identify as Aboriginal and/or Torres 

and steered the business through the 

milk processing facilities from Saputo 

Strait Islander has risen to 3.5%, up from 

complexities of COVID-19. On behalf of 

which will support our long term success.

Dairy Australia to improve the security  

3.2% in FY22.

position ourselves for long-term 

In April of this year we opened our first 

sustainable growth. Since then we have 

Automated Distribution Centre (ADC) in 

invested deeply to drive efficiencies and 

Redbank, Queensland, in partnership 

innovation as we seek to create value 

with Witron. This is an example of 

from our strategy and deliver returns to 

identifying world-leading technology 

shareholders.

2023 has been a year of change and 

renewal as we have navigated many 

challenges including disruption from 

natural disasters, economic uncertainty 

and other inflationary pressures. 

and engineering to transform and 

enhance our supply chain. The Redbank 

ADC serviced more than 100 

supermarkets as at the end of June and 

will greatly improve efficiency, team 

member safety and availability for our 

stores as it becomes fully operational. 

We continued to grow and enhance our 

The opening of our second ADC in 

core business of selling food and drinks; 

Sydney will further support our operations 

invested in technology and automation 

when it commences, anticipated in the 

in our supply chain and in our digital and 

first quarter of next calendar year.

online platforms; and, on 1 May 2023, we 

completed the sale of the Coles Express 

fuel and convenience business to Viva 

Energy, enabling us to focus on growing 

our core omnichannel supermarket and 

liquor businesses.

Albeit somewhat delayed, progress 

continued on the construction of our two 

Customer Fulfillment Centres (CFCs) in 

Sydney and Melbourne as part of 

enhancing our future online home 

delivery business. These CFCs are being 

Today, the Coles business is strong  

developed in conjunction with our 

and resilient – supported by more than 

leading technology partner, Ocado.

120,000 dedicated team members,  

1,800 stores, 8,000 suppliers and millions 

of loyal customers every week. 

The four Witron and Ocado sites are 

major, long-term investments that 

underscore the critical role technology 

Importantly, the period since demerger 

plays in our future in building speed and 

has also seen solid financial 

efficiency in our operations and 

performance for shareholders. In FY23, 

enhancing customer experience with 

Coles delivered Net Profit After Tax of 

better availability, selection and 

$1,098 million1, Basic Earnings per Share 

convenience. 

of 82.3 cents and the Board declared a 

fully franked final dividend of 30 cents 

per share bringing the full year dividend 

to 66 cents per share, representing an 

80% dividend payout ratio and an 

increase of 4.8% compared with FY22.

The Group’s 2019 Smarter Selling program 

achieved its target of $1 billion in 

cumulative benefits over four years, 

including approximately $220 million in 

FY23. The Group will carry forward this 

initiative into our evolved strategy to 

enable ongoing investment with our new 

Simplify and Save to Invest program. 

FY23  
Total dividends per share

66c

FY23  
Dividend payout ratio

80%

of milk supply and access capacity  

to support product innovation. The 

acquisition remains conditional upon 

approval of the Australian Competition 

and Consumer Commission and other 

customary closing conditions, which  

we are now aiming to complete by the 

end of FY24.

Sustainability 

Our scale puts us in a strong position to 

support a sustainable and inclusive 

Australia and during the past financial 

year we continued to drive progress 

These outcomes are indicative of the 

strong programs driving our culture of 

the Board and shareholders, I extend my 

thanks to Steven for his significant 

contribution to Coles.

diversity and inclusion at Coles as we 

In February, we announced the 

continue to build a workplace that 

appointment of Leah Weckert as 

reflects the communities we serve and 

Steven’s successor as Managing Director 

where everyone can achieve their 

and Chief Executive Officer. Leah is an 

potential. 

Board and  
leadership renewal

outstanding executive with deep 

knowledge of Coles and the retail sector. 

She has a proven track record of leading 

teams and generating results across 

During the year a number of changes in 

many operating areas, making her the 

the Board and senior management 

right person to lead our business into the 

occurred. 

towards meeting our ambitions in energy 

In October 2022, we were pleased to 

and emissions, waste, plastics and 

appoint Terry Bowen and Scott Price to 

packaging, and sourcing and farming. 

the Board, both of whom bring a great 

The collapse of REDcycle was 

deal of industry knowledge. 

next phase of growth. 

Looking ahead

As we look forward to the period  

ahead, I am confident that we are 

well-positioned to deliver on our  

particularly disappointing for Coles and 

However in September this year, Terry 

vision to become the most trusted 

our customers, many of whom had 

advised the Board that he had been 

retailer in Australia and grow long-term 

diligently recycled their soft plastics in 

invited to assume a full time senior 

shareholder value.

the special purpose bins in our 

executive role in the United States of 

supermarkets. We continue to work as 

America, which he intended to accept 

part of the Soft Plastics Taskforce with 

and as a result, with considerable regret, 

government and industry towards 

Terry anticipates retiring from the Coles 

reintroduction of soft plastics recycling 

Board around late February 2024.

for Australian consumers. 

I would like to thank all our team 

members, who have worked with 

purpose and dedication to deliver strong 

results and for their ongoing commitment 

to Coles. I also want to thank our many 

After five years on the Board, in June 

suppliers, partners and millions of 

During the year, we also made important 

David Cheesewright retired as a Director 

customers for their ongoing loyalty. 

progress in diversity and inclusion. 

and in October, Paul O’Malley who 

We reached 41.5% of women in 

leadership roles across the Group and a 

company-wide gender pay parity gap 

of less than 1 per cent. Coles was also 

awarded Employer of Choice for Gender 

Equality by the Workplace Gender 

Equality Agency (WGEA) for its active 

commitment to achieving gender 

equality.

Pleasingly, 92% of our supermarkets 

across Australia now employ Aboriginal 

and Torres Strait Islander team members. 

joined the Board in 2020 will also retire. 

David and Paul have made substantial 

contributions to Coles during a time of 

significant progress for the Group. Both 

have played an active role in supporting 

the reshaping of the business and 

positioning it for our next period of 

development.

Also during the year, Steven Cain retired. 

Steven had led the company through 

the 2018 demerger, established the 

strategic priorities for the Group, 

Finally, thank you to you and all our 

shareholders for your ongoing support as 

we continue to build the future of Coles. 

James Graham AM
Chairman,  

Coles Group Limited 

6

1  On a continuing and discontinued operations basis.

7

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
Managing Director and  
Chief Executive Officer’s  
Report

Dear Shareholder,

customers find value for money with our 

I feel privileged to be leading Coles as its 

new Managing Director and CEO at an 

exciting time in our history. 

Dropped & Locked range, everyday 

trusted pricing, thousands of weekly 

specials, our Flybuys program and our 

exclusive brand portfolio. We also 

In my first months as CEO, I travelled 

launched MasterChef cookware and 

around the country to listen to team 

glassware continuity campaigns as well 

members and customers about what’s 

as the Harry Potter Magical Builders 

important to them. During that time, I 

collectables which proved popular with 

have been reminded of our strengths, the 

customers. 

diversity of the local communities we 

serve, the passion of our team members, 

and the impact we can have on Australia. 

We grew the sales and product lines  

of our Exclusive to Coles range with 

1,421 new products launched. The range 

Since commencing, we have appointed 

delivered sales revenue growth of 9.6%, 

three new members to the Executive 

with Q4 growth of 13.1%. Coles Own 

Leadership Team: Chief Customer 

Brand also won 103 product awards, 

Officer, Amanda McVay; Coles Liquor 

including 11 Product of the Year awards 

Chief Executive, Michael Courtney; and 

voted for by consumers. 

Chief Commercial Officer, Anna Croft, 

who joins us in January 2024. All have 

strong experience in retail and will 

support our teams to deliver for 

customers.

The Flybuys program now reaches 

approximately 80% of Australian 

households, offering personalised offers 

and experiences. In FY23, the program 

continued to perform strongly with 9% 

We have also refreshed our strategy, and 

growth in active members and a 30% 

our new purpose – ‘helping Australians 

increase in points redemption.

eat and live better every day’ – renews 

our ambition to be a great food and 

drink business.

With our customers seeking greater 

convenience in how they shop, we 

expanded Rapid Click & Collect by 

Our customers want Coles to deliver 

another 151 stores and Home Delivery 

value, quality, convenience, and great 

Rapid by 463 stores. We enhanced our 

service. They want consistency of 

app and website with a range of new 

availability, shopping that is increasingly 

features, including opt-in substitutions at 

personalised and technology-enabled, 

check-out, dietary and brand filters, and 

healthier food options, and products 

the integration of Flybuys offers. 

and services that are more sustainable. 

Our purpose and strategy will focus us on 

doing just that.

Strategic and business 
highlights

Pleasingly, even as customer shopping 

patterns have normalised, we continued 

to grow eCommerce by 1.1% for the full 

year. Over the past three years, our 

eCommerce sales have grown by 116%.

In the 2023 financial year, we continued 

We continued to invest and tailor our 

to deliver for customers and 

store network to better suit the needs of 

shareholders. 

Cost of living remains the number one 

focus of our customers, and we helped 

our customers. Our capital investment 

supported the opening and 

refurbishment of new and existing stores, 

including Coles Local and our Black & 

Group sales revenue –  
continuing operations

$40.5bn

Group EBIT –  
continuing operations

$1.9bn

8

White Liquorland renewals. We opened 

and is now ahead of industry average2.  

During the course of the year, we 

a total of 17 new supermarkets and 

The mysay engagement score was 10 

achieved two incredible milestones: 

renewed 46 stores. In Liquor, we opened 

percentage points above our survey in 

$50 million raised for RedKite over our 

35 new stores and renewed 236.

FY19, showing strong improvement in our 

10-year partnership to support children 

We also made an important change 

by phasing out soft-plastic shopping 

We also recorded improvements in team 

bags, which is estimated to remove 

member safety with a 9.2% reduction in 

the equivalent of 200 million meals 

donated to SecondBite since 2011. 

culture over a sustained period.

and families affected by cancer, and 

approximately 230 million plastic 

our Total Recordable Injury Frequency 

Looking ahead

bags from circulation in one year. 

Rate (TRIFR) compared to FY22. 

As we look to the year ahead, I’m 

Financial performance

Our team members come with a rich mix 

excited about what we’ll achieve 

Coles continued to demonstrate a strong 

financial position and stable returns with 

Group EBITDA and EBIT on a continuing 

operations basis of $3,382 million and 

$1,859 million respectively, and Group 

NPAT of $1,098 million1.

Notwithstanding our investments in 

value, inflationary cost pressures, and 

major project implementation costs, 

Group EBITDA and EBIT from continuing 

operations increased by 3.8% and 1.8% 

respectively, supported by Smarter 

Selling benefits and a net reduction in 

of backgrounds, perspectives and 

together. 

experience, and we are proud of the 

growing diversity within Coles as a result 

of programs to enhance representation, 

develop pathways to senior leadership 

and initiatives to foster a greater culture 

of inclusion.

In FY23, we improved representation of 

women in leadership to 41.5%, Aboriginal 

and/or Torres Strait Islander self-

identification to 3.5%, and the number of 

team members working with us with a 

disability increased to 7.6%.

Our immediate focus is to restore 

availability, reduce loss and provide a 

high-quality fresh food offering. We’re 

also continuing to deliver value for 

customers and improving customer 

experience. 

With a focus on what matters most to 

our customers, and prioritising our 

investment accordingly, I am confident 

that Coles will deliver on our vision to 

become the most trusted retailer in 

Australia and grow long-term 

direct COVID-19 costs compared to the 

We went big in our celebrations of 

shareholder value. 

prior year.

Supermarkets inflation was 6.7% across 

FY23, but moderated during the year, 

with Q4 inflation of 5.8% and some areas, 

such as fresh produce, exiting the year in 

Sydney WorldPride, supporting the event 

as a presenting partner, as part of our 

commitment to create a safe and 

welcoming environment for LGBTQI+ 

people across our workforce and stores. 

deflation. Population growth increased 

One of the common things I hear from 

by 2.1%, supporting sales, after a number 

team members is their passion for 

of years of low growth during the 

supporting our local communities. 

pandemic.

Team members and 
community 

The passion and dedication of our more 

than 120,000 team members is one of 

our greatest assets. 

During the year we provided more  

than $40 million in support to community 

partners3. These organisations are 

supporting health and medical research, 

raising awareness of health and nutrition, 

and building resilience in our communities. 

In addition, we provided unsold, edible 

I thank Steven Cain for his leadership of 

Coles, the Board for their support, and 

of course our team members for their 

dedication to our customers and 

communities. 

I would also like to thank our suppliers 

and customers. 

And finally, to our shareholders, thank 

you for your continued confidence 

in Coles. 

In FY23 we achieved our highest ever 

food to rescue organisations such as 

engagement score in our mysay 

SecondBite and Foodbank to distribute 

survey. This was an improvement of 

through agencies and community  

three percentage points year on year 

food programs. 

Leah Weckert
Managing Director and 

Chief Executive Officer,  

Coles Group Limited

 On a continuing and discontinued operations basis.

1 
2  Benchmarked by Culture Amp against Australian companies with more than 5,000 team members.
  Includes Coles’ direct contribution of cash, time and management costs as well as fundraising from 
3 
customers, suppliers and team members (leverage).

9

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportCost of living is the number 
one focus for our customers 
right now and we continue to 
invest in delivering trusted value 
to meet the needs of those who 
are facing challenges.

Helping the family 
budget

Hundreds of prices were 

dropped and locked across the 

year as part of the ‘DROPPED & 

LOCKED’ value campaigns. More 

than 4,200 products were placed 

on everyday trusted low prices 

and we saw continued  

support for our weekly specials 

and promotional programs.

Our operations

Supermarkets

Supermarkets sales growth was delivered through our value campaigns, 
with our Exclusive to Coles range becoming increasingly important in 
delivering trusted value to customers.

Key highlights

Total sales revenue 

eCommerce sales1 

Exclusive to Coles sales 
revenue growth

$36.7bn

$2.8bn

9.6%

FY23 Supermarkets sales revenue of 

eCommerce sales increased by 1.1% to 

can filter by brand, dietary, allergens 

$36.7 billion increased 6.1% compared 

$2.8 billion with sales growth 

and bought before characteristics, and 

to FY22. 

underpinned by 5% growth in traffic to 

integration of Flybuys offers in the app. 

Sales growth was delivered through the 

‘DROPPED & LOCKED’ value campaigns 

and the successful execution of trade 

plans, including festive events such as 

Coles’ digital assets, as well as network 

This has driven loyalty and improved the 

expansion, particularly in the immediacy 

overall experience for our online 

areas of Rapid Click & Collect and Home 

customers. 

Delivery Rapid.

For further information on Supermarkets 

Easter, Christmas and Mother’s Day. 

Significant enhancements were also 

please refer to pages 30-31

Exclusive to Coles sales increased by 

9.6% to $12.4 billion in FY23. Sales 

accelerated throughout the year with 

hundreds of Coles Own Brand products 

included in our value campaigns. The 

Coles Finest range was also expanded to 

cater for customers seeking restaurant 

quality products. 

More than 1,400 Exclusive to Coles 

products were launched during the year, 

including through an expanded Coles 

PerForm range, developed in partnership 

with Sports Dietitians Australia, to help 

customers fuel their fitness goals. To 

further promote well balanced and 

healthy eating for our customers, the 

Joyful low-sugar snack brand was also 

launched with bars containing less than 

2 grams of sugar per serve. 

made to the Coles app and website 

during the year including the capability 

to opt-in to substitutions at check-out in 

the website, while key features added to 

the Coles app included digital receipts, 

an enhanced filter function where you 

The Coles Online network was 

expanded during the year, 

particularly in the immediacy 

areas of Rapid Click & Collect 

and Home Delivery Rapid. Rapid 

Click & Collect is now available 

in more than 600 stores and 

Home Delivery Rapid is now 

available from 480 stores.

1  eCommerce gross retail sales includes Liquor sold through coles.com.au.

10

Coles Group 2023 Annual Report

11

Coles Group 2023 Annual ReportOur operations

Liquor

Continued growth in the Exclusive Liquor Brands (ELB) portfolio and 
eCommerce as customers focus on value and more immediacy offers.

Key highlights 

Total sales revenue  

eCommerce sales1  

Exclusive Liquor Brand sales 
revenue growth

$3.6bn

$203m

8.5%

FY23 Liquor sales revenue of $3.6 billion 

relevant drinks specialist’, a focus on 

was flat compared to FY22, as the 

optimising range and space, particularly 

business cycled COVID-19 related 

in local products, has been a core part 

on-premises closures and restrictions in 

of the transformation of the Liquorland 

the first half, before returning to growth 

fleet. 

in the second half.

During FY23, 259 new ELB and 627 new 

The sales performance was driven by a 

local lines were added to the portfolio. In 

strong performance in the Liquorland 

addition, the ELB portfolio received more 

banner, supported by the completion of 

than 500 awards, including the 

215 Liquorland Black & White renewals as 

Tasmanian Gin of the Year trophy for 

well as the opening of 35 new Liquor 

Pure Origin Tasmanian Dry Gin at the 

stores. In line with Liquor’s strategy to ‘be 

Melbourne International Spirits 

a simpler, more accessible and locally 

Competition and Tinnies Pale Ale being 

Spotlight on Tasmania

Pure Origin Tasmanian Dry Gin won the 

Tasmanian Gin of the Year trophy at the 

Melbourne International Spirits Competition.

awarded the Best English Beer Pale Ale 

Trophy in the Pale Ale category at the 

World Beer Awards Competition. 

eCommerce sales revenue of $203 million 

increased by 22.6% compared to FY22 

driven by on-demand delivery, which is 

now available from more than 660 stores, 

and the introduction of express delivery 

through DoorDash and UberEats.

For further information on Liquor please 

refer to page 32

Coles Liquor

Coles Liquor is a trusted retailer with three iconic trading banners, Liquorland, 

First Choice Liquor Market and Vintage Cellars. Its strategy is ‘to be a simpler, 

more accessible and locally relevant drinks specialist’.

Coles Liquor offers an extensive range of wines, spirits, beers and Ready-to-

Drink products.

1 

 eCommerce gross retail sales excludes liquor sold through coles.com.au which is reported in Supermarkets eComemerce sales, and B2B sales.

12

13

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportHow we  
create value

To achieve our strategy, we seek to be purpose-led and need to successfully manage 
the environmental, social and governance risks and opportunities in our operations 
and across our value chain. Ensuring the long-term sustainability of our operations is 
fundamental to building trust with our customers and community and in delivering 
ongoing growth and value for our shareholders. 

Value creation for our stakeholders

Our value drivers

Products and services

Team members

Financial

Delivering trusted value and quality for  

With more than 120,000 team members, 

Strong balance sheet and disciplined 

our customers via our extensive exclusive 

Coles is one of Australia’s largest private 

capital allocation framework.

brand portfolio and proprietary products.

sector employers. 

Customers

Network and supply chain

Digital and technology

Investing in eCommerce capabilities 

We manage approximately 17 million 

Our extensive retail, supply and 

and leveraging technology in supply 

transactions across our store and digital 

distribution network delivering quality 

chain and stores to improve productivity.

platforms each week.

products and services for our customers 

no matter how they choose to shop.

Suppliers

Customers

Team members

Communities

Investors

Environment

We engage with more than 

Customer satisfaction and insights 

Our team members reflect the 

We are investing in partnerships  

We generate strong cash flow and 

We understand our responsibility  

8,000 suppliers with a focus on 

inform how we can deliver the best 

diverse communities in which we 

and programs that support the 

maintain a flexible balance sheet so  

to minimise our environmental 

responsible and ethical sourcing 

products that meet differing 

operate. Our aim is to create an 

physical and mental health of 

that we can invest, grow and deliver 

footprint, and help our suppliers  

including protecting human rights 

customer needs including tailored 

inclusive environment where all 

Australians, particularly children,  

returns for our shareholders.

and customers do the same. We  

and animal welfare.

product ranges, quality and value. 

team members feel safe, 

respected and valued.

as well as improving access to food 

for the most vulnerable, conserving 

our environment, and helping local 

communities in times of natural 

disaster.

$32.3bn

 suppliers and service spend

>6,000

Exclusive to Coles Products 

$5.1bn

payments and benefits  

with >4,200 products on everyday 

to team members

$40.7m 

total community support1

$883m 

dividends paid to  
shareholders in FY232

trusted low prices, 1,000s of 

weekly specials and 100s of 

products ‘DROPPED AND LOCKED’

are committed to building the 

resilience of our business against 

climate change and biodiversity 

impacts.

27.7%

reduction in Scope 1 and 2 
emissions from FY223 and  
Scope 3 target validated by 

Science Based Targets initiative

14

15

1 

 Includes Coles’ direct contribution of cash, time and management costs as well as fundraising from customers, suppliers and team members (leverage). In-kind 
donations valued at $133m is not included in this number. Coles’ community support is verified by the Business for Societal Impact (B4SI) framework.

2  Comprises the FY22 final dividend of 30.0 cents per share and FY23 interim dividend of 36.0 cents per share.

3  33.5% reduction from FY20 baseline.

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportSustainability  

The achievement of our sustainability strategy is integral to our ability to 
deliver on our vision to become the most trusted retailer in Australia and 
grow long-term shareholder value. 

FY23 highlights

During FY23 we have continued to make 

detailed information on our progress 

good progress against our sustainability 

available in our 2023 Sustainability Report. 

Reduction in Scope 1 and 2 
emissions from FY22 

strategy, particularly in relation to 

introducing more sustainable 

Together to zero

packaging, reducing our operational 

Energy and emissions

27.7%

Improvement in TRIFR  
from FY22 

9.2%

Equivalent meals donated to 
SecondBite and Foodbank 
(20.3m kg, valued at $133m) 

40.1m1

emissions, fostering diversity and 

inclusion and supporting communities. 

We have continued to work towards our 

target of sourcing 100% renewable 

Our sustainability strategy, themed under 

electricity by end of FY25 through onsite 

two key focus areas of ‘Together to Zero’ 

solar and large-scale generation 

and ‘Better Together’, sets our ambition 

certificate (LGC) arrangements which 

to reduce our impact on the 

match our consumption. In July 2022, we 

environment and work together with our 

commenced our agreement with 

team members, suppliers, customers and 

CleanCo in Queensland to purchase 

community to make a real difference. 

electricity and LGCs and began our 

In FY24 we will be refreshing our 

sustainability strategy, both to ensure we 

long-term agreement with Lal Lal Wind 

Farms in Victoria.

continue responding to the issues that 

In addition to our renewable electricity 

matter most to our stakeholders, and to 

agreements, we entered into a three-

manage the sustainability risks and 

year arrangement with Origin with the 

opportunities we expect to emerge in 

aim of installing 20 MW of solar panels on 

the future. The updated strategy will 

top of 100 stores, with batteries to be 

reflect our recently refreshed purpose 

installed at one third of the stores to 

and focus our action on high impact 

capture and store excess electricity 

sustainability and community initiatives.

generated on-site. 

We understand that if we are to effect 

We have reduced our Scope 1 and 2 

real change and deliver positive social 

emissions from FY22 by 27.7% (33.5% 

and environmental outcomes we cannot 

reduction from FY20 baseline).

work in isolation – only by working 

together with our team members, 

customers, suppliers and other partners 

will we be able to help create a more 

sustainable future.

While continuing to reduce our 

operational emissions, we are also 

focused on reducing our Scope 3 

emissions. We have recently announced 

we will work in partnership with more than 

A summary of our performance is 

75% of our suppliers, by spend, to help 

discussed on the following pages, with 

them set science-based emissions 

Pictured: John Said, CEO of Fresh Select Australia speaking to children as part of the ‘Explore a Farm’ program.

16

1 

 In addition to unsold edible food, the figure also includes additional bulk food and grocery donations to 
SecondBite and Foodbank.

17

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportBetter together

Sourcing and farming 

Working together with our farmers, 

suppliers and industry partners, we are 

seeking to reduce negative 

environmental and social impacts 

associated with our business. 

Ethical sourcing 

Fundamental to the way we operate is our 

commitment to respecting and protecting 

human rights throughout our own 

business, as well as in our supply chains.

More than 2,000 suppliers are in scope of 

our Ethical Sourcing Program (as at end 

FY23) and more than 1,100 independent 

ethical audits have been conducted. 

More than 4,900 ethical sourcing 

audit-related non-conformances were 

remediated in FY23.

Sustainable products and ingredients 

We seek independent certification or 

verification of Coles Own Brand products 

associated with higher environmental 

and labour risks.

In recognition of the impacts of food 

production on nature and biodiversity, 

building on work commenced in FY22 to 

better understand the impacts of our 

Coles Own Brand products, this year we 

completed a deeper assessment on the 

commodities identified as having the 

highest potential environmental impacts 

– this included meat, eggs and dairy, as 

well as soy in livestock feed, sugar, rice 

and wheat. This work has provided Coles 

with valuable insights that will inform 

further enhancement of our Responsible 

Sourcing Program. 

Supporting Australian producers 

We want to build strong, multi-

generational, collaborative relationships 

with Australian farmers and producers. 

Their hard work and dedication enables 

us to provide high-quality products to 

our customers. In FY23, more than 96% of 

fresh produce, by volume, was sourced 

from suppliers all over Australia. 

Coles’ ongoing commitment to 

sustainable dairy farming is evidenced 

by our ongoing offer to farmers of either 

one, two or three-year agreements, 

providing them with pricing transparency 

Pictured: Coles team members, including store manager Jake, at the opening of the new Coles Local  
Toorak Village store.

reduction targets by the end of FY27. 

The Taskforce has released a Roadmap 

Whether a supplier is in the early stages of 

to Restart, outlining the steps needed to 

planning their emission reductions, or 

launch a new supermarket soft plastics 

they have already made significant 

collection scheme. 

progress, we are committed to working 

together to support the net zero transition.

Unfortunately, the cessation of the 

REDcycle program had a negative 

For further information on how Coles is 

impact on our target to support industry 

managing the risks and opportunities 

to achieve 100% recyclable, reusable or 

associated with climate change, see 

compostable packaging by 2025. At the 

pages 43-52. 

Waste 

As a large retailer we recognise we have 

an important part to play in reducing 

waste (including food waste) and 

packaging in support of Australia’s 

transition to a circular economy. 

end of FY23, 83.8% of Coles Own Brand 

packaging was recyclable, down from 

94.6% in FY22.

With respect to the progress we have 

made to reduce waste across our own 

operations, in FY23 we diverted 84.0% of 

the Group’s solid waste from landfill 

(against a target of 85% by the end of 

One of the most significant challenges this 

FY25), compared with 82.5% in FY22 and 

year was the collapse of the REDcycle soft 

80.6% in FY21. 

plastics recycling program in November 

2022. It was disappointing not only for 

Coles, but also for the thousands of 

customers who were committed to 

collecting and returning their soft plastics 

to our stores for recycling. 

While continuing to focus on reducing 

food waste in store, we are also 

supporting our producers by seeking to 

use as much of the crop yield as possible, 

for example, through our I’m Perfect fruit 

and vegetable range. Unsold, edible 

Since the collapse of the program and 

food is also donated to our food rescue 

following approval from the Australian 

partners, SecondBite and Foodbank, for 

Competition and Consumer Commission, 

distribution through community food 

Coles has been working as part of the 

programs. Our partnership with 

Soft Plastics Taskforce with Government 

SecondBite reached a major milestone 

and industry towards the reintroduction  

this year – together we achieved the 

of soft plastics recycling for Australian 

equivalent of more than 200 million meals 

consumers.

donated since 2011, helping to support 

vulnerable Australians. 

and income certainty. This year Coles 

leadership and great development 

In FY23, we introduced a new safety 

also launched the Dairy Farm 

opportunities.

Sustainability Accelerator Fund, 

allocating $1.5 million per year for FY24 

and FY25 to fund sustainability initiatives 

across the Coles dairy farmer group. 

This year we achieved our highest ever 

employee engagement score in our 

mysay engagement survey, an increase 

of three percentage points from FY22. 

The Coles Nurture Fund – helping 

Our team members also told us that 

Australian food and liquor producers 

Coles is a great place to work because 

innovate and grow – has now awarded 

they feel a sense of belonging, and that 

metric across the Group. The Safety 

Index comprises ten key lead and lag 

safety indicators applicable to all 

business units. The Index includes TRIFR, in 

addition to other metrics involving the 

proactive identification and 

management of safety risks, including 

training and return to work programs. 

more than $33 million in grants to farmers 

they can make a positive difference to 

Supporting communities  

and producers since 2015 for initiatives to 

their teams, customers and communities.

across Australia 

reduce food waste, expand local 

production, and protect the 

A team that is better together 

Coles has a long track record of 

environment. In FY23, Coles invested  

We are in the final year of our five-year 

$3.6 million in grants to support eight new 

‘A Team that is Better Together’ strategy, 

projects, including a plan to develop a 

which incorporated 15 performance 

supporting the communities in which we 

live and work, and this year contributed 

$40.7 million in community support1. 

carbon neutral banana range, a system 

improvement targets under our five focus 

We are investing in partnerships and 

to divert packaged food waste from 

areas of Belonging, Gender equity, 

programs that support the physical and 

landfill, and a new farrowing system to 

Indigenous engagement, Accessibility 

mental health of Australians, particularly 

improve animal welfare standards in 

and Pride. 

pork production.

We continued to focus on gender 

Protecting animal welfare 

representation in the workforce, with every 

children, as well as improving access to 

food for the most vulnerable, supporting 

farmers and producers, conserving our 

environment, and helping our local 

communities in times of natural disaster.

We care about how the food we sell is 

produced and sourced, and we are 

committed to working with farmers and 

food producers over the long term, while 

function across the Group now having a 

gender balance plan. Pleasingly, this year 

we achieved 41.5% women in leadership, 

FY23 fundraising highlights include:

exceeding our target of 40%.

safeguarding animal welfare. Where 

Our Aboriginal and Torres Strait Islander 

possible, we source higher welfare 

workforce representation increased from 

meats, eggs and milk for Coles Own 

3.2% to 3.5% this year. While this was short 

FightMND 

Redkite 

Brand products. 

This year we progressed our commitment 

towards phasing out all caged shell eggs 

in store by 2025. All Coles Own Brand 

shell eggs sold nationally are cage-free. 

We have had a Coles Own Brand 

of our 5% target, we remain committed 

to Aboriginal and Torres Strait Islander 

team member representation across our 

Curing Homesickness 

workforce and we continue to drive 

Providing relief in times  

recruitment, retention and leadership 

of natural disaster

programs in this area.

Coles again stepped up during the year 

cage-free (barn) egg offering in Western 

This year, Coles was a presenting partner 

to provide aid to communities directly 

Australia since 2019 and in FY23 we 

of WorldPride and Sydney Gay and 

affected by natural disasters. 

expanded these products to the rest of 

Lesbian Mardi Gras, and we launched 

the states, achieving a major milestone 

the ‘Everyone is welcome at our table’ 

of selling more than six million cartons 

campaign, providing a catalyst for stores 

from the newly launched range.

across the country to celebrate and 

show support.

Coles Online delivered more than 7,500 

essential groceries and sanitary products 

to the evacuation centre at Forbes High 

School, and hampers to residents in 

Eugowra, New South Wales, following 

$8.6m
$3.8m
$1.7m

Team and community 

Great place to work 

Our team members reflect the diverse 

communities in which we operate, and 

we pride ourselves on providing an 

engaging environment, inspiring 

Health, safety and wellbeing 

severe flooding. In Victoria, we donated 

We are committed to providing our team 

members, customers and visitors with a 

safe place to work and shop, and we 

seek to foster a culture that supports 

both physical and mental wellbeing.

44 pallets of essential groceries, nappies 

and cleaning products to the local 

Emergency Relief Centre in Shepparton, 

and five pallets to the Njernda Aboriginal 

Corporation in Echuca for residents.

For more information, please refer to the 2023 Sustainability Report,  

available at www.colesgroup.com.au

18

1 

 Includes Coles’ direct contribution of cash, time and management costs as well as fundraising from 
customers, suppliers and team members (leverage). In-kind donations valued at $133m is not included in this 
number. Coles’ community support is verified by the Business for Societal Impact (B4SI) framework.

19

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
Governance  

Board  
of Directors

We are committed to the highest standards of corporate governance 
and believe a robust and transparent corporate governance framework 
is central to the success of our business. 

Coles Board

Audit and Risk Committee

Nomination Committee

People and Culture Committee

Managing Director and Chief Executive Officer

Executive Leadership Team

Coles Team Members

Our corporate governance 
framework

Role and  
responsibilities

The Board provides leadership and 

The Board has a charter that outlines its 

approves the strategic direction and 

responsibilities, including powers that are 

objectives of the Group in the long-term 

expressly reserved to the Board, and 

interests of, and to maximise value to, 

powers that are specifically delegated 

shareholders. 

to the CEO and management. 

The Board and management team are 

The Board has established three standing 

committed to maintaining and building 

committees and has delegated to each 

on the confidence of our shareholders, 

committee a number of duties to assist 

our customers, our suppliers, our team 

the Board in exercising its responsibilities 

members and the broader community 

and discharging its duties. Together, they 

as we continue to strive to achieve our 

play an important role in assisting the 

vision to become the most trusted 

Board’s oversight and governance of the 

retailer in Australia and to grow long-

Group’s operations. 

term shareholder value.

Each committee has a separate charter 

that sets out the role and responsibilities 

of that committee as well as the 

membership and other requirements for 

the operation of the committee.

The CEO, with the support of her direct 

reports, is responsible for the day-to-day 

management of the Group and its 

business. Under the Board Charter, the 

Board delegates all powers to manage 

the day-today business of the Group to 

the CEO, apart from the powers reserved 

specifically to the Board and any 

specific delegations of authority 

approved by the Board.

James Graham AM
Chairman of the Board 
Chairman of the Nomination Committee 
and Member of the People and Culture 
Committee

Leah Weckert
Managing Director and  
Chief Executive Officer

Terry Bowen
Member of the Nomination Committee  
and the Audit and Risk Committee

Jacqueline Chow
Member of the Nomination Committee  
and the Audit and Risk Committee

Abi Cleland
Member of the Nomination Committee  
and the People and Culture Committee

Richard Freudenstein
Chairman of the People and Culture 
Committee and Member of the  
Nomination Committee

Paul O’Malley
Chairman of the Audit and Risk 
Committee and Member of the 
Nomination Committee

Scott Price
Member of the Nomination Committee 
and the People and Culture Committee

Wendy Stops
Member of the Nomination Committee  
and the Audit and Risk Committee

Coles’ 2023 Corporate Governance Statement contains a comprehensive  

overview of our corporate governance framework and highlights and is  

available at www.colesgroup.com.au/corporategovernance

Biographical details of the Board of Directors can be found on pages 53-55.

20

21

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportExecutive  
Leadership Team

Operating and  
Financial Review

The Operating and Financial Review 

other relevant environments that will exist 

Non-IFRS information

relates to Coles Group Limited (‘the 

and affect the Group’s business and 

Company’) and its controlled entities 

operations in the future. The Group does 

(together, ‘Coles’, ‘Coles Group’, or ‘the 

not give any assurance that the 

Group’).

Forward-looking statements

assumptions will prove to be correct. The 

forward-looking statements involve 

known and unknown risks, uncertainties 

This report contains forward-looking 

and assumptions, that could cause the 

statements in relation to the Group, 

actual results, performance or 

including statements regarding the 

achievements of the Group to be 

Group’s intent, belief, goals, objectives, 

materially different from the relevant 

opinions, initiatives, commitments or 

statements. There are also limitations with 

current expectations with respect to the 

respect to scenario analysis, and it is 

Group’s business and operations, market 

difficult to predict which, if any, of the 

conditions, results of operations and 

scenarios might eventuate. Scenario 

financial conditions, and risk 

analysis is not an indication of probable 

management practices. This report also 

outcomes and relies on assumptions that 

includes forward-looking statements 

may or may not prove to be correct or 

regarding climate change and other 

eventuate.

environmental and energy transition 

scenarios. Forward-looking statements 

can generally be identified by the use of 

words such as ‘forecast’, ‘estimate’, 

‘plan’, ‘will’, ‘anticipate’, ‘may’, ‘believe’, 

‘should’, ‘expect’, ‘intend’, ‘outlook’, 

‘guidance’ and other similar expressions.

Readers are cautioned not to place 

undue reliance on forward-looking 

statements. Except as required by 

applicable laws or regulations, the 

Group does not undertake to publicly 

update, review or revise any of the 

forward-looking statements or to advise 

Any forward-looking statements are 

of any change in assumptions on which 

based on the Group’s current knowledge 

any such statement is based. Past 

and assumptions, including with respect 

performance cannot be relied on as a 

to financial, market, risk, regulatory and 

guide for future performance.

This report contains International 

Financial Reporting Standards (‘IFRS’) 

and non-IFRS financial information. IFRS 

financial information is financial 

information that is presented in 

accordance with all relevant 

accounting standards. Non-IFRS 

financial information is financial 

information that is presented other than 

in accordance with relevant accounting 

standards and may not be directly 

comparable with other companies’ 

information.

Any non-IFRS financial information 

included in this report has been labelled 

to differentiate it from statutory or IFRS 

financial information. Non-IFRS measures 

are used by management to assess and 

monitor business performance at the 

Group and segment level, and should 

be considered in addition to, and not as 

a substitute for, IFRS information. 

Operating metrics that are prepared on 

a non-IFRS basis have been included in 

the segment commentary to support an 

understanding of comparable business 

performance. Non-IFRS information is not 

subject to audit or review.

Leah Weckert
Managing Director and  
Chief Executive Officer

Charlie (Sharbel Raymond) Elias
Chief Financial Officer

Matt Swindells
Chief Operations & Sustainability Officer

David Brewster
Chief Legal & Safety Officer

Michael Courtney
Chief Executive, Liquor

John Cox
Chief Technology Officer

Sally Fielke
General Manager Corporate & 
Indigenous Affairs

Ben Hassing
Chief Digital Officer

Amanda McVay
Chief Customer Officer

Daniella Pereira
Group Company Secretary

Kris Webb
Chief People Officer

22

23

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportBusiness Model and Strategy

Coles is one of Australia’s leading 

Financial Services. Coles is also a 50% 

Inspire Customers

benefits of approximately $220 million. 

Win Together

The Group’s core competencies include 

with cost of living pressures through our 

retailers, with an extensive national 

shareholder of Flybuys, a loyalty program 

supermarket and liquor store footprint 

with more than nine million active 

and a range of digital platforms allowing 

members.

us to deliver a full service omnichannel 

experience for customers. We employ 

more than 120,000 team members, 

engage with more than 8,000 suppliers, 

have more than 430,000 direct 

shareholders and we welcome millions 

of customers through our store network 

and digital platforms every week.

merchandising, product development 

and supplier relationships, marketing, 

customer service and maintaining and 

operating a national store and digital 

network. Coles also operates an 

integrated supply chain, including 

logistics, and a national distribution 

Our vision is to become the most trusted 

centre network.

retailer in Australia and grow long-term 

shareholder value.

On 21 September 2022, the Group 

entered into an agreement to sell its 

The Group’s reportable segments from 

Coles Express fuel and convenience 

continuing operations are:

retailing operations to Viva Energy Group 

•  Supermarkets: fresh food, groceries 
and general merchandise retailing 

(includes Coles Online and Coles 

Financial Services)

•  Liquor: liquor retailing, including 

online delivery services.

Other business operations that are not 

separately reportable, such as Property 

and a product supply arrangement, as 

well as costs associated with enterprise 

Limited (‘Viva Energy’), which resulted in 

the Express business being classified as a 

discontinued operation from that date. 

Consequently, Express is no longer 

presented in the segment disclosures 

from continuing operations for the 

current and prior periods. The sale 

completed on 1 May 2023. 

The Group’s four-year “Winning in our 
second century” strategy was set in FY19 
and was in place until the end of FY23. In 

functions, which include Insurance and 

FY23, Coles achieved several key 

Treasury, are included in Other. 

Coles is one of the most trusted brands1  

in Australia. Coles’ brand portfolio 

includes Coles Group, Coles, Coles 

Local, Liquorland, First Choice Liquor 

Market, Vintage Cellars and Coles 

milestones against this strategy which 

are detailed below. Building on these 

strong foundations, we have refreshed 

our strategy as set out in the Looking to 

the Future section. 

Our brands

Coles has continued to invest in trusted 

value to ease the burden for those 

households experiencing challenges 

value campaigns. The continued 

success of our exclusive brand offering is 

supported by the launch of 1,421 new 

Exclusive to Coles products and 259 

Exclusive Liquor Brand (‘ELB’) products 

with strong sales growth across these 

portfolios. Coles received 103 Coles Own 

Brand product awards and 511 Exclusive 

Liquor Brand awards. In addition, we 

expanded our Coles Finest premium 

range to include products such as Coles 

Finest Beef and Margaret River Shiraz 

Sausages and the Coles Finest lamb 

range. Alongside this, we launched our 

‘LOCKED’ and ‘DROPPED & LOCKED’ 

value campaigns. These campaigns 

include a range of key pantry staples 

and provide certainty for customers who 

are shopping to a budget. They have 

proven popular, particularly in light of 

the inflationary environment and rising 

cost of living pressures and have been at 

the centre of our commitment to deliver 

trusted value to our customers. 

Smarter Selling

This year, the business successfully 

achieved our target of $1 billion of 

cumulative Smarter Selling benefits 

across our four-year program that was 

established in 2019, delivering in year 

These benefits have helped to offset 

rising cost pressures within the business 

and allowed us to reinvest in our value 

proposition and in our growth drivers 

such as digital.

Coles achieved a major milestone in 

modernising its supply chain with the 

opening of our first Automated 

Distribution Centre (‘ADC’) located in 

Redbank, Queensland and initial 

commissioning work commencing at  

the New South Wales ADC in line with 

schedule. Our investment commenced 

in FY19 when we entered into our 

exclusive partnership with Witron, a 

Coles has continued to make progress 

against key areas of our sustainability 

strategy. We were recognised as an 

Employer of Choice for Gender Equality 

by the Workplace Gender Equality 

2023, we phased out soft-plastic 

shopping bags in-store and online, a 

move that is estimated to remove 230 

million plastic bags from circulation in 

one year2. 

Detailed information on our sustainability 

Agency. We also reached our target to 

performance will be available in our 

have more than 40% of our leadership 

2023 Sustainability Report.  

positions filled by women and have 

recorded our highest ever mysay 

engagement score, three percentage 

points above the May 2022 survey and 

10 percentage points above the FY19 

survey. Coles has achieved a 9.2% 

reduction in Total Recordable Injury 

Frequency Rate (‘TRIFR’) compared to 

Portfolio Updates

In April 2023, Coles entered into a 

binding agreement to acquire two 

automated milk processing facilities from 

Saputo Dairy Australia, to improve the 

security of milk supply and accessing 

capacity to facilitate growth through 

global leader in automated distribution 

FY22. This was delivered through a focus 

product innovation. The acquisition of 

centres. We expect this investment to 

on risk management, including manual 

these sites is subject to Australian 

deliver long-term structural cost 

handling and mental wellbeing. Coles 

advantage in our supply chain through 

also invested in partnerships and 

automation, data and technology, as 

programs that support communities 

Competition and Consumer Commission 

(‘ACCC’) approval and other customary 

closing conditions. As referenced earlier, 

well as improvements in safety, 

availability and sustainability.  

environment. 

across Australia and help conserve the 

the Group also completed the 

In Supermarkets, 17 new stores were 

opened and 46 renewals were 

Coles has maintained its focus on 

reducing emissions and waste, making 

completed during the year, including our 

further progress towards our target to 

innovation store at Southland, Victoria. In 

reduce combined Scope 1 and 2 

Further information can be found in the 

Liquor, we opened 35 new stores and 

greenhouse gas emissions by more than 

Group Performance section. 

renewed 236, including opening our first 

75% (from an FY20 baseline) by the end 

Liquorland in Tasmania and renewing our 

of FY30. We also set a Scope 3 supplier 

475th Black & White Liquorland store in 

engagement target, validated by the 

Ocean Grove, Victoria.

Science Based Targets initiative1. In June 

divestment of our fuel and convenience 

retailing business in May 2023, enabling 

us to focus on growing our omnichannel 

supermarket and liquor businesses.

Supermarkets

Liquor

 1  December 2022 Roy Morgan ‘Net Trust’ rankings

2  Based on unit sales over 52 week period until 30 April 2023.

24

25

Pictured: Team members Lily and Lachlan. In FY23 Coles was recognised as an Employer of Choice for Gender Equality.

1 

 The Science Based Targets initiative (‘SBTi’) is a partnership between CDP, the United Nations Global Compact, World Resources Institute and the World Wide Fund 
for Nature. It provides an independent assessment and validation of net-zero science-based targets in line with a 1.5°C future.

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportGroup Performance

Group sales revenue ($m)

Supermarkets

Liquor

Other

Sales revenue – continuing operations

Express – discontinued operations1

Total Group sales revenue

n/m denotes not meaningful.

1  Express FY23 sales are for the ten months until completion on 1 May 2023.

Group EBIT ($m)

Supermarkets1

Liquor

Other

EBIT – continuing operations

Financing costs

Income tax expense

Profit from continuing operations

Profit from discontinued operations, after tax2

Net profit after tax

n/m denotes not meaningful.

FY23

36,746

3,610

127

40,483

988

41,471

FY23

1,765

157

(63)

1,859

(394)

(423)

1,042

56

1,098

FY22

34,624

3,613

-

38,237

1,132

39,369

FY22

1,715

163

(51)

1,827

(360)

(422)

1,045

3

1,048

CHANGE

6.1%

(0.1%)

n/m

5.9%

(12.7%)

5.3%

affected salaried team members 

Following further consideration of the 

further remediation may be necessary, 

covered by the GRIA. 

issues as they have evolved, Coles 

and costs associated with this matter 

In December 2021, the FWO filed 

proceedings in the Federal Court of 

Australia which include issues relating to 

the interpretation and application of 

various provisions of the GRIA and the 

Fair Work Act 2009 (Cth). FWO alleges 

that Coles is obligated to pay a further 

$108 million in remediation payments to 

7,687 team members for the period 1 

announced on 2 June 2023 that it 

remain uncertain as at the date of this 

intends to conduct a further remediation 

report.

relating to the reconciliation of available 

records of the days and hours of work of 

salaried supermarket managers. A 

provision of $25 million was subsequently 

recognised which is included in the 

provision balance of $37 million noted in 

the first paragraph of this section.

In May 2020, a class action proceeding 

was filed in the Federal Court of Australia 

in relation to payment of Coles 

managers employed in supermarkets. 

This matter was heard in conjunction 

with the FWO proceedings and 

judgment has also been reserved. The 

CHANGE

January 2017 to 31 March 2020. This 

The FWO matter was heard in a seven 

potential outcome and total costs 

2.9%

(3.7%)

23.5%

1.8%

9.4%

0.2%

(0.3%)

n/m

4.8%

group is a subset of the award covered 

week trial that commenced on 5 June 

associated with this matter remain 

salaried employees which were assessed 

2023 and judgment is pending. The 

uncertain as at the date of this report.

as part of the 2020 review by Coles. 

judgment is expected to include 

Additionally, the period of time covered 

consideration of threshold issues, 

in the proceedings is a lesser period than 

including interpretation of the GRIA and 

the period covered in Coles’ 

Fair Work Act provisions. As such, the 

remediation.

potential outcome, extent to which 

1  

2  

Includes major project implementation operating expenditure relating to ADCs and CFCs (FY23: $58 million, FY22: $32 million).

 FY23 includes impacts from the Express divestment including depreciation and amortisation ceasing from the date the assets were held for sale, transaction costs 

and a $16 million loss on completion. 

Earnings Per Share and dividends 

Basic Earnings per Share (‘EPS’) from continuing operations was 78.1 cents, a 0.6% decrease from the prior year.

Highlights

•  Sales revenue growth from continuing 

Performance overview from 
continuing operations

operations of 5.9% to $40,483 million.  

Group sales revenue from continuing 

•  EBIT growth from continuing 

operations of 1.8% to $1,859 million.

•  Cash realisation of 102% and net debt 

of $521 million. 

•  Fully-franked final dividend of 30.0 

cents per share declared, taking total 

dividends in relation to FY23 to 66.0 

cents. 

operations of $40,483 million increased 

by 5.9% with growth in Supermarkets 

sales revenue of 6.1% and Liquor sales 

revenue broadly flat, due to cycling 

COVID-19 elevated demand in the prior 

year. Group sales revenue from 

million with interest on lease liabilities 

increased due to a combination of new 

leases, including the Redbank ADC, and 

higher borrowing costs impacting lease 

renewals. Also contributing to higher 

financing costs was interest on debt and 

borrowings which increased as a result of 

higher interest rates on the short-term 

revolving debt facilities.

continuing and discontinued operations 

of $41,471 million increased by 5.3%.

Award covered salaried team 
member review

On 1 May 2023, the Group completed 

increased by 1.8% supported by Smarter 

Group EBIT from continuing operations 

In February 2020, Coles announced it 

was conducting a review into the pay 

the sale of its fuel and convenience 

Selling benefits and a net reduction in 

arrangements for all team members who 

retailing business to Viva Energy for $319 

direct COVID-19 costs compared to the 

received a salary and were covered by 

Profit for the period ($m)

Continuing operations

Discontinued operations

Total profit for the period

Weighted average number of ordinary shares for basic EPS (shares, million)

Weighted average number of ordinary shares for diluted EPS (shares, million)

EPS attributable to equity holders of the Company

Basic EPS (cents)

Diluted EPS (cents)

EPS attributable to equity holders of the Company from continuing operations

Basic EPS (cents)

Diluted EPS (cents)

The Board has determined a fully franked final dividend of 30.0 cents per share (cps).

million ($300 million proceeds and $19 

prior year. 

million working capital adjustment) and 

has assigned leases, which represented 

a liability at completion, of $728 million. 

This resulted in Express being classified as 

a discontinued operation in the FY23 

Financial Report. The divestment enables 

the Group to focus on growing its 

omnichannel supermarket and liquor 

businesses. 

Major project implementation operating 

expenditure of $58 million was incurred 

during the year in relation to the two 

ADCs and two automated Customer 

Fulfilment Centres (‘CFCs’), up from $32 

million in FY22. This was lower than 

previously forecast largely due to delays 

in the construction and commissioning 

the General Retail Industry Award 2010 

(‘GRIA’). The review assessed the 

remuneration paid to 15,011 team 

members against the GRIA. Coles 

conducted a remediation program, and 

to date Coles has incurred $13 million of 

remediation costs. A provision of $37 

million (FY22: $12 million) is reflected in 

the FY23 financial statements. 

In respect of the year:

FY23

Interim dividend

Final dividend 

FY22

Interim dividend

Final dividend

of the automated CFCs. Depreciation in 

Following the announcement in 

relation to the Redbank ADC of $15 

February 2020, the Fair Work 

million was also incurred during the year.  

Ombudsman (‘FWO’) commenced an 

Financing costs from continuing 

operations increased by 9.4% to $394 

investigation into Coles’ pay 

arrangements for a group of the 

FY23

FY22

1,042

56

1,098

1,334

1,338

82.3

82.1

78.1

77.9

1,045

3

1,048

1,330

1,331

78.8

78.7

78.6

78.5

FRANKED 

AMOUNT PER 

CPS

SECURITY

36.0 cents

36.0 cents

30.0 cents

30.0 cents

33.0 cents

33.0 cents

30.0 cents

30.0 cents

26

27

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportBalance Sheet

Cash Flow

A summary of key balance sheet accounts for the Group:

Summary cash flows of the Group:

$m

Assets

Cash and cash equivalents

Trade and other receivables

Inventories

Property, plant and equipment

Right-of-use assets

Intangible assets

Deferred tax assets

Other

Total assets

Liabilities

Trade and other payables

Provisions

Interest-bearing liabilities

Lease liabilities

Other

Total liabilities

Net assets

Trade and other receivables increased 
to $605 million largely driven by trade 

Right-of-use assets decreased to $6,507 
million primarily as a result of the 

receivables relating to a product supply 

divestment of the Express business. 

arrangement and an increase in GST 

receivable.

Inventories decreased to $2,323 million 
largely driven by the divestment of the 

Express business. 

Property, plant and equipment 
increased to $4,985 million largely 

Intangible assets increased to $2,035 
million driven by the Group’s continued 

investment in technology, partly offset by 

amortisation for the year. 

FY23

FY22

CHANGE

$m

FY23

FY22

CHANGE

Cash flows from operating activities

Receipts from customers

Payments to suppliers and employees

Interest paid

Interest component of lease payments

Interest received

Income tax paid

Net cash flows from operating activities

Net cash flows used in investing activities

Net cash flows used in financing activities

Net increase/(decrease) in cash and cash equivalents

44,043

(40,439)

(57)

(372)

2

(370)

2,807

(1,000)

(1,799)

8

41,887

(38,309)

(41)            

(363)          

1

(485)          

2,690        

(1,142)      

(1,746)      

(198)         

5.1%

5.6%

39.0%

2.5%

100%

(23.7%)

4.3%

(12.4%)

3.0%

n/m

Net cash flows from operating activities increased to $2,807 million reflecting an increase in EBITDA and a decrease in income tax 
paid as a result of FY22 income tax refunds received. 

Net cash flows used in investing activities decreased to $1,000 million, largely driven by the net proceeds from the sale of the 
Express business offset by an increase in the Group’s annual capital program. 

597

605

2,323

4,985

6,507

2,035

740

500

589

470

2,448

4,807

7,199

1,864

822

637

18,292

18,836

4,434

1,281

1,118

7,849

254

14,936

3,356

4,335

1,278

1,095

8,681

323

15,712

3,124

1.4%

28.7%

(5.1%)

3.7%

(9.6%)

9.2%

(10.0%)

(21.5%)

(2.9%)

2.3%

0.2%

2.1%

(9.6%)

(21.4%)

(4.9%)

7.4%

Capital management 

Interest-bearing liabilities reflect 
external borrowings and debt capital 

funding commitments. 

At 25 June 2023, Coles’ average debt 

maturity was 5.0 years, with undrawn 

facilities of $2,303 million. Coles remains 

Lease liabilities decreased to $7,849 
million as a result of the sale of the 

committed to maintaining diversified 

funding sources and extending its debt 

Express business and the derecognition 

maturity profile over time. 

reflecting the investment in the Group’s 

of associated lease liabilities by $728 

annual capital program, partly offset by 

million. 

depreciation and property divestments 

during the year. 

The lease-adjusted leverage ratio at the 

reporting date was 2.6x on a continuing 

basis, with current published credit 

ratings of BBB+ with Standard & Poor’s 

and Baa1 with Moody’s.

28

29

Pictured: Coles Florida Beach was opened in August 2022.

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportSupermarkets

Segment overview

$m

Sales revenue

EBITDA

EBIT

Gross margin (%)

Cost of doing business (‘CODB’) (%)

EBIT margin (%)

Operating metrics (non-IFRS)

Gross retail sales1 ($ billions)

Gross retail sales growth (%)

Comparable sales growth (%)

eCommerce sales2 ($ billions)

eCommerce penetration (%)

FY23

36,746

3,157

1,765

26.4

(21.6)

4.8

FY22

34,624

3,022

1,715

26.3

(21.4)

5.0

CHANGE

6.1%

4.5%

2.9%

5bps

20bps

(15bps)

FY23

2H23

1H23

FY22

(52 WEEKS)

(25 WEEKS)

(27 WEEKS)

(52 WEEKS)

38.0

6.6

5.8

2.8

7.5

18.4

8.1

6.7

1.4

7.7

19.6

5.3

4.9

1.4

7.2

35.7

3.0

2.6

2.8

7.9

Sales density per square metre3 (MAT $/sqm)

19,201

19,201

18,651

18,209

Net Promoter Score (point increase/(decrease))

Inflation / (deflation) (%)

Inflation / (deflation) excl. tobacco and fresh (%)

(4.3)

6.7

7.6

(2.7)

6.0

7.7

(5.7)

7.4

7.6

(3.6)

1.7

1.6

1  Gross retail sales are comprised of retail sales on a gross basis before adjusting for concession sales and the cost of Flybuys scheme points.

2   eCommerce gross retail sales include Liquor sold through coles.com.au. 

3   Sales density per square metre is a moving annual total (‘MAT’), calculated on a rolling 52-week basis. 

Highlights

Supermarkets sales revenue of $36,746 

million for the year increased by 6.1% on 

the prior year, with growth in the second 

half increasing by 7.7% over the prior 

corresponding period compared to 4.6% 

in the first half. 

Sales growth was delivered through the 

‘DROPPED & LOCKED’ value campaigns 

and the successful execution of trade 

plans, including festive events such as 

Easter, Christmas and Mother’s Day. 

More targeted and personalised 

customer experiences and offers, and 

collectible and continuity campaigns, 

also supported sales growth throughout 

the year. Excluding tobacco sales, sales 

revenue increased by 7.4%.

Customer satisfaction, as measured  

by Net Promoter Score (‘NPS’), was 

impacted during the year, due to 

availability as well as cost of living 

pressures that impacted price and value 

metrics. Pleasingly, improvements were 

seen in some lead indicators in the fourth 

quarter.

Pasta Bake and the Coles Finest lamb 

During the year, Coles’ media income 

range. In the growing pet segment, pet 

increased by 27.0% with accelerated 

treats such as the Woofin’ Good Peanut 

investment in product innovation, 

Butter Flavour Dog Biscuits and Elevate 

technology and talent and the 

Joint Support Chew Dog Treats were 

rebranding of the platform to ‘Coles 360’.

launched. The Coles Own Brand 

portfolio won 103 product awards 

including 11 consumer-voted Product of 

the Year awards for products such as our 

Coles Finest Certified Carbon Neutral 

Total Supermarkets price inflation for the 

year was 6.7% having moderated in the 

second half with continued moderation 

in the fourth quarter to 5.8%. 

Beef Scotch Fillet Steak, Coles Frozen 

During the year, Coles completed 46 

Sweet Potato Chips and Coles Salted 

store renewals, including 14 Format A, 

Caramel Vienna Sticks. 

four Format C and four Coles Local 

eCommerce sales for the full year 

increased by 1.1% to $2.8 billion. Strong 

sales growth of 10.1% was delivered in 

stores. Coles also opened 17 new stores 

and closed six stores, taking the total 

network to 846 supermarkets. 

the second half, while sales in the first 

Gross margin of 26.4% increased by 5 bps 

half declined by 6.6% as COVID-19 

year-on-year despite investment in value 

behaviours normalised and some 

and changes in consumer spending 

customers returned to shopping in store. 

patterns. Gross margin was supported by 

Sales growth was underpinned by 5% 

reduced COVID-19 costs, the delivery of 

growth in traffic to Coles’ digital assets, 

Smarter Selling benefits, growth in Coles 

as well as network expansion, 

360 and lower tobacco sales. However, 

particularly in immediacy. Rapid Click & 

total loss1 increased by approximately 

Collect is now available in 606 stores (151 

20% year-on-year and remains an 

stores were added during the year) and 

industry-wide headwind, with elevated 

More than 1,400 Exclusive to Coles 

products were launched during the year 

Home Delivery Rapid is now available in 

levels of organised retail crime and 

480 stores (463 stores were added during 

customer theft from cost of living 

including Coles Kitchen Chicken Pesto 

the year). 

pressures. 

CODB as a percentage of sales 

increased by 20 bps to 21.6%. CODB 

increased as a result of underlying cost 

inflation and wage increases following 

the June 2022 Fair Work Commission 

(‘FWC’) annual wage increase. CODB 

was also impacted, particularly in the 

second half, by increased depreciation, 

major project implementation operating 

expenditure, a $25 million provision 

relating to the 2020 Award covered 

salaried team member review and a 

Update on ADCs

Coles delivered a significant milestone 

during the year with the Redbank, 

Queensland ADC commencing 

outbound deliveries in March 2023. At 

year end, the ADC serviced more than 

100 supermarkets in Queensland with 

ramp up in line with schedule. The 

recruitment, induction and training of 

the new Redbank team members also 

continued. 

processes for the Victorian CFC. 

Following further engagement with 

Ocado and in light of the revised hand 

over date, the commissioning of the 

Victorian CFC will be delayed with the 

incremental ramp up period now 

expected to commence in mid-FY25 

(previously mid-FY24). The New South 

Wales CFC is expected to be 

commissioned with an incremental ramp 

up period commencing at the end of 

the second half of FY24 (previously 

range of adverse events, such as 

Construction progressed at the Kemps 

second half of FY24). 

additional public holiday costs and  

costs associated with the collapse of 

REDcycle. These costs were partially 

offset by Smarter Selling benefits and 

lower direct COVID-19 costs in FY23. 

Further strategic investments were also 

made in digital, eCommerce and 

technology this year, in areas such as 

Coles 360 and eCommerce platforms.

Supermarkets EBIT of $1,765 million 

increased by 2.9% with an EBIT margin  

of 4.8%. 

Creek, New South Wales ADC. Initial 

commissioning work also commenced 

at the facility in line with schedule.  

The impacts of the delays are likely  

to increase the project capital and 

operating expenditure by approximately 

Update on automated CFCs 

$70 million and $50 million respectively. 

As announced on 18 August 2023, Coles 

has received notification from Ocado 

regarding delayed timing for the 

handover of the Victorian CFC. 

Additional works are required to rectify 

construction issues with the grid 

identified during quality control 

Total capital expenditure is now 

expected to be approximately $400 

million of which 55% has been incurred  

to the end of FY23, with the balance 

expected to be incurred in FY24 and 

FY25. 

Pictured: Coles Redbank ADC commenced outbound deliveries in March 2023 and was servicing more than 100 supermarkets in Queensland at year end.

30

1 

Total loss includes stock loss and waste and markdown.

31

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportLiquor

Segment overview

$m

Sales revenue

EBITDA

EBIT

Gross margin (%)

Cost of doing business (‘CODB’) (%)

EBIT margin (%)

Operating metrics (non-IFRS)

Gross retail sales1 ($ billions)

Gross retail sales growth (%)

Comparable sales growth (%)

eCommerce sales2 ($m)

eCommerce penetration2 (%)

eCommerce penetration (inc. COL)3(%)

Net Promoter Score4 (point increase/(decrease))

FY23

3,610

279

157

23.4

(19.0)

4.3

FY22

3,613

278

163

22.5

(17.9)

4.5

CHANGE

(0.1%)

0.4%

(3.7%)

91bps

109bps

(18bps)

FY23

2H23

1H23

FY22 

(52 WEEKS)

(25 WEEKS)

(27 WEEKS)

(52 WEEKS)

3.6

(0.2)

(0.7)

203

5.7

6.9

(0.9)

1.6

2.7

1.3

95

5.8

7.0

0.5

2.0

(2.5)

(2.3)

108

5.6

6.8

(2.5)

3.6

2.4

2.1

165

4.6

5.4

(0.8)

16,354

Other

$m

Sales revenue

EBITDA

EBIT

FY23

127

(54)

(63)

FY22

CHANGE

-

(41)

(51)

n/m

31.7%

23.5%

Coles reported negative EBIT of $63 million in Other for the year. 

Other includes corporate costs, the product supply arrangement with Viva Energy that was established as part of the divestment of 

the Coles Express fuel and convenience retailing business, Coles’ 50% share of Flybuys’ net result and the net gain or loss generated 

by Coles’ property portfolio. 

Corporate costs of $91 million were incurred for the year, an increase of $9 million on the prior year, largely as a result of higher 

insurance costs and store support centre costs. Coles’ 50% share of Flybuys’ net result was a $13 million loss, while earnings from 

property operations were $39 million. EBIT of $2 million was also reported in relation to the product supply arrangement that was in 

place from completion of the Coles Express divestment which occurred on 1 May 2023.

Sales density per square metre5 (MAT $/sqm)

16,138

16,138

16,029

1  Gross retail sales are comprised of retail sales on a gross basis before adjusting for concession sales and the cost of Flybuys scheme points.

2 

 eCommerce gross retail sales and penetration exclude Liquor sold through coles.com.au which is reported in Supermarkets’ eCommerce and Business to Business 

sales.

3  eCommerce penetration including Liquor sold through coles.com.au.

4  Net Promoter Score is based on Liquorland NPS results. 

5 

Sales density per square metre is a moving annual total (MAT), calculated on a rolling 52-week basis.

Highlights 

Liquor sales revenue of $3,610 million for 

During the period, 259 new ELB and  

Gross margin of 23.4% increased by  

the year was flat compared to the prior 

627 new local lines were added to the 

91 bps driven by strong performance in 

year, having declined in the first half by 

portfolio. In addition, the ELB portfolio 

ELB and local, value optimisation, mix 

2.4% as the business cycled COVID-19-

received more than 500 awards, 

benefits and strategic sourcing. 

related on-premise closures and 

including the Tasmanian Gin of the Year 

restrictions before returning to growth  

trophy at the Melbourne International 

of 2.7% in the second half. 

Spirits Competition for Pure Origin 

The sales performance during the year 

was driven by a strong performance in 

the Liquorland banner, supported by the 

completion of 215 Liquorland Black & 

Tasmanian Dry Gin and Tinnies Pale Ale 

being awarded the Best English Beer 

Pale Ale Trophy in the Pale Ale category, 

at the World Beer Awards Competition. 

CODB as a percentage of sales 

increased by 109 bps to 19.0%. This was 

largely driven by increases in store team 

member remuneration relative to the 

prior year following the FWC annual 

wage increase in June 2022, coupled 

with the increase being paid earlier in 

White renewals as well as the opening of 

eCommerce sales revenue of $203 

the year than prior years, and costs 

35 new Liquor stores. The Ready-to-Drink 

million increased by 23% compared to 

(including depreciation) incurred in 

category was the strongest performing 

the prior year driven by on-demand 

relation to the new store and the 

category during the year. Growth in the 

delivery which is now available in more 

accelerated Black & White Liquorland 

ELB portfolio continued with sales 

than 660 stores, and the introduction of 

renewal program, including investments 

revenue increasing by 8.5% for the year 

express delivery through DoorDash and 

in eCommerce and core IT systems.

and penetration reaching 21% of total 

UberEats.

sales as customers became more value 

conscious throughout the year. Sales 

revenue also benefited from strong 

growth in eCommerce and inflation, 

Customer satisfaction (as measured by 

reflecting increased depreciation and 

NPS) was also impacted by cost of living 

amortisation following investment in the 

pressures which impacted value metrics.

portfolio as part of the transformation 

EBIT of $157 million decreased by 3.7% 

driven by supplier-led cost price 

During the year, 236 store renewals were 

increases following the semi-annual 

completed, 35 new stores were opened 

excise increases. 

32

and 11 stores closed across the 

Liquorland, Vintage Cellars and First 

Choice banners. At the end of the period 

the portfolio comprised 957 stores. 

program, most notably the Black & White 

Liquorland renewal program and 

eCommerce investments. 

Pictured: Team member Dave at one of the  Liquorland Black & White renewal stores.

33

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportLooking To the Future

Risk Management

Coles is one of Australia’s leading 

We aim to deliver on our purpose by 

In our first horizon of activity, we will be 

Our operating environment continues to evolve, resulting in changes to the risks and uncertainties that we face. We regularly 

retailers with an extensive national 

focusing on three strategic pillars:

focusing on delivering value, restoring 

review risks and measures to mitigate risks and support the delivery of our purpose and strategy.

footprint of circa 1,800 supermarket and 

liquor stores. Approximately 17 million 

transactions take place across our store 

and digital platforms each week and our 

Flybuys loyalty program reaches 

approximately 80% of all Australian 

households.

In 2019 following demerger, Coles 

launched our “Winning in our second 

century” strategy with targets through to 

FY23. Since then, the Australian retail 

environment has changed – including 

COVID-19 lockdowns, bushfires and 

floods, supply chain disruptions, and 

persisting pressures on household cost of 

living. These events have impacted all 

Australians and are shaping how we 

evolve our strategy.

To reflect the changing environment, we 

have refreshed our purpose to Helping 

Australians eat and live better every 
day. Our priority is to provide leading 
food, drink and home solutions that are 

delicious, sustainable, and healthy for 

our customers. We seek to deliver a 

consistent experience for our customers 

every day, both in-store and online.

•  Destination for food and drink is why 
our customers come to Coles and 

what we aspire to be known for. We 

availability, reducing loss, improving 

store presentation and providing a 

high-quality fresh food offering.

In FY23, Coles’ Risk Management Policy and Coles’ Risk Management Standard (previously called ‘Framework’) were reviewed, 

with the Board approving amendments to the Risk Management Standard. The design of both the Risk Management Policy and 

Risk Management Standard are based on ISO 31000:2018 Risk Management – Guidelines (‘ISO 31000’), an internationally 

will tailor our product range, quality, 

As part of this strategy, we are also 

recognised set of principles for managing risks in organisations. Further information about our Risk Management Policy and Risk 

value, merchandising and 

launching our Simplify and Save to Invest 

Management Standard is available in Coles’ Corporate Governance Statement.  

communication to meet and surpass 

program which forms part of the third 

our customers’ needs. 

strategic pillar and is designed to deliver 

•  Accelerated by digital is how we 
intend to meet our customers’ 

increasing digital usage by creating 

an easier, faster and more enjoyable 

omnichannel shopping experience. 

in excess of $1 billion in cumulative 

savings over the next four years. This is an 

evolution of our Smarter Selling program 

which successfully concluded this year. 

By focusing on what matters most to our 

•  Delivered consistently for the future 

customers and prioritising our investment 

is our focus on delighting our 

accordingly, we feel well positioned to 

customers with our food and drink 

deliver on our vision to become the most 

offering each and every day, today 

and into the future. 

trusted retailer in Australia and grow 
long-term shareholder value.

Underpinning our strategic pillars are 

building blocks which will enable us to 

deliver on our refreshed purpose:

•  Win Together is recognition that we 

only succeed together with our team, 

community and suppliers. 

•  Foundations of financial discipline, 

technology, and data help us deliver 

on our strategic pillars and enable us 

to drive value for our stakeholders. 

u
m
m
o
C

nicatio n
orting

p
e

 & R

g
n
i
r
o
t
i
n
o
M

R i s k   P o l icy & Appetite

Risk Behaviours
& Attitudes

R

e

v

i

e

w

R

i

s

k

I

d

e

n

t

i

f

i

c
a

t

i

o
n

R

i
s

k

 Tr

e

at

m

ent

e s s m ent

s s

k   A

s

R i

Consulta t i o n

Supported by three lines of defence

First line
Operational
responsibility

Second line
Standard
setting

Third line
Independent
assurance

A key component of the Risk Management Standard is the risk management process, which defines the process applied within 

Coles’ business. Through application of our risk management process we have identified the material external, strategic, 

operational, and financial risks that could adversely affect the achievement of our objectives and future financial prospects. These 

risks are described in the following tables, together with key mitigations to manage them. There is a high level of interdependency 

between risks, which reflects both the potential effect of external risk factors and the integrated processes across our operations. 

This means an increased exposure to one material risk may affect risk levels in other areas of our risk profile. 

In addition to the material risks listed, our performance may be affected by risks that apply generally to Australian businesses and 

the retail industry, as well as by the emergence of new material risks. 

Although no longer considered to be a material risk, we anticipate that COVID-19 will continue to affect our business and 

communities. We also anticipate that the evolving geopolitical and macro-economic environment will drive continual changes to 

Coles’ material and emerging risks during the next financial year and beyond. We will therefore continue to monitor and respond 

to further developments as required, including ongoing review and enhancement of our risk mitigation plans.

34

35

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
External and strategic risks 

  1. Geopolitical and macro-economic

  3. Changing consumer behaviour, competition and digital transformation

Description
Uncertainty in the global and domestic geopolitical and macro-economic environment, including as a result of relationships 

Description
Consumer behaviour and expectations continue to change, driven in particular by macro-economic conditions and environmental 

between governments (state, federal and international) and global conflicts, can expose Coles to inflationary pressures, supply 

and climate-related factors. The competitive environment also continues to evolve, with an increased focus on digital, automation 

chain disruptions, changes in consumer spending and consumption choices, and increased costs of doing business. 

and e-commerce to deliver efficiency and a personalised and seamless experience for our customers across our in-store and online 

Context
We expect the geopolitical and macro-economic environment 

Mitigations
•  Strategic and corporate planning and financial review 

in which we operate to remain highly uncertain for the year 

processes that incorporate scenario planning and 

ahead.  

consideration of future market conditions.

Consequential impacts to Coles may include:

•  Maintenance of a strong balance sheet to fund operations 

and maximise financial performance.

•  Execution of cost efficiency programs with the aim of 

offsetting inflation and reducing costs while investing in the 

business.  

•  Proactive engagement with government stakeholders to 

understand and plan for changes in policies and regulations.

•  Supplier engagement processes to manage issues such as 

supply disruptions and changing input costs. 

•  Established crisis management and business continuity 

processes to manage disruptive events. 

• 

increases in interest rates, energy and input prices

•  wage inflation

•  restricted access to, and/or higher costs of funding

•  third party (supplier) insolvency

•  disrupted access to export markets

•  disruptions to imports impacting domestic supply of goods 

for resale and not for resale

•  cost of living pressures resulting in reduced consumer 

spending and/or changing consumption choices

•  risk of recession.  

Additional information about how we respond to changes in 

consumer behaviour and expectations can be found in the 

Changing consumer behaviour, competition, and digital 

transformation risk section.

  2. Climate change and environment

Description
Coles has a responsibility to reduce the effect of our operations on the environment and meet our sustainability commitments. 

Inability to do so may result in negative impacts to nature and biodiversity, reputational damage, diminished access to capital, 

loss in market share and enforcement action. Our operations may also be adversely affected by changes in the natural 

environment including biodiversity loss and water scarcity.  

Context
Climate change presents an evolving set of risks and 

Mitigations (continued)
•  Our Sustainability Strategy highlights Coles’ sustainability 

opportunities for Coles, and has the potential to contribute to, 

commitments and initiatives, and includes targets to reduce 

and increase, our exposure to other material risks. This includes 

our impact on the environment, waste and packaging. 

risks associated with:

Progress against targets is reported in our Sustainability 

•  our transition to a lower carbon economy

Report. Initiatives include:

•  risks arising from an increase in the frequency and intensity 

of extreme weather events and chronic changes in weather 

 -

 -

reducing food waste 

sustainable packaging for our Coles Own Brand products

patterns. 

 - working with farmers, suppliers and industry partners to 

The insolvency of REDcycle in November 2022, the provider of 

reduce environmental impact

in-store soft plastics recycling capability, represented a 

 - continued assessment of Coles Own Brand products 

challenge to our plastic packaging sustainability goals and 

identified as having the highest environmental impact, to 

highlighted the limited domestic recycling capabilities 

help reduce future environmental impacts for these 

available.  

products.

Mitigations
•  Reporting on our climate change strategy, governance, risk 

•  Completion of product certification risk assessment prior to 

any Coles Own Brand product adopting a responsible 

management and emissions reduction targets. Further 

sourcing and sustainability-related external certification or 

information on climate change including risks and 

internal standard.

opportunities is provided in the Climate Change section. 

•  Coles sought and obtained authorisation from the ACCC to 

work with other major food retailers and environmental 

regulators to develop alternative soft plastics recycling 

capabilities. This work is ongoing with alternative recycling 

options being explored.

channels. If Coles fails to keep pace with and respond to these changes and expectations, it could result in loss of market share, and 

ultimately, adverse margin impacts, reduced customer retention and impact to share price or market value.

Context
Macro-economic challenges and cost of living pressures have 

Mitigations
•  Monitoring of customer sentiment, best practice global 

driven a customer focus on price and value. This poses a risk to 

retailers, local and international retail trends and customer 

customer spend, but also an opportunity through increased 

insights and research, to anticipate and respond to changes 

in-home consumption of food and drink.   

in customer behaviours. 

While customers have returned to stores as COVID-19 risks 

•  Delivery of trusted value to customers through everyday low 

declined, customer expectations for an integrated, seamless 

pricing, weekly specials, loyalty offers and exclusive product 

in-store and online experience continue to grow.  

Other changes in consumer behaviour include increased focus 

on health, personalisation and convenience, and enhanced 

consciousness about consumption choices including on 

matters relating to sustainability and the environment. 

ranges. Our ‘DROPPED & LOCKED’ value campaign launched 

in FY23 aims to support customers to manage cost of living 

pressures. 

•  Programs and offers to personalise the customer shopping 

experience, including for Flybuys loyalty customers. 

•  Continued enhancement of the customer experience 

through Coles Online, Click & Collect Rapid, Rapid Delivery, 

and the Coles Plus subscription. During FY23, we transitioned 

Coles’ customers to our unified enhanced digital platforms, 

across the Coles website and app.

•  Partnerships with third party providers to provide convenient, 

on-demand delivery services to customers for grocery and 

drinks.

  4. Strategic program prioritisation and execution

Description
Compromised prioritisation and execution of key strategic and transformational programs could result in increased costs, variability 

in Coles’ earnings, loss of market share, delayed timeframes, and inability to meet shareholder expectations. Changes in scope or 

delays within our strategic programs and projects (e.g. Ocado), may occur due to multiple factors including program and resource 

prioritisation, interproject dependencies, disruptions to third party partners or providers, or macro-economic and geopolitical 

factors that may impact resource availability or cost.

Context
The execution of elements of our strategy is supported by third 

Mitigations
•  Planning and budgeting processes to establish priorities and 

party strategic partnerships including Witron (automated 

funding for programs and projects, supported by review and 

distribution centres), and Ocado (online customer fulfilment 

approval of business cases through capital and operational 

centres). We have joint ventures with Wesfarmers (Flybuys) and 

expenditure committees.

Australian Venue Co. (Queensland Venue Co. Pty Ltd). 

•  Governance structures and processes to oversee, manage 

Ocado is a transformational program, and delays will result in 

and execute strategic programs of work, including for the 

additional costs, deferment of direct benefits and those 

automated distribution centres and online customer fulfilment 

dependent on the delivered capabilities. 

centres. 

We also undertake targeted acquisitions and divestments to 

execute our strategy more effectively. This includes completion 

of the May 2023 sale of Coles Express to Viva Energy.   

During FY23 we announced the acquisition of two milk 

processing facilities from Saputo Dairy Australia which (subject 

to transaction completion including obtaining approval from 

the ACCC) will support the security of milk supply and has 

capacity to facilitate growth through further product 

innovation. 

Coles may undertake future acquisitions and divestments, and 

enter into other third party relationships, so we can more 

effectively execute our strategy.

•  Regular review of projects and programs to monitor progress 

of delivery, costs and benefits, and the allocation of 

resources. 

•  Post-implementation reviews to assess project outcomes 

relevant to the business case, and to identify lessons-learned 

to be applied for future projects. 

•  Assurance on the execution and governance of key projects 

by Internal Audit. 

•  Review of major projects by the Board and Executive 

Leadership Team (‘ELT’) which provides additional oversight 

at a portfolio level.

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
  5. Third party dependencies

  7. Information technology, resilience, data and cyber security

Description
A critical failure or inaction of a key supplier or third party service provider may expose Coles to risks including compromised safety or 

Description
A failure, attack or disruption to our information technology applications and infrastructure, could impede the processing of 

quality standards, cyber security threats and breaches, misalignment with Coles’ ethical and sustainability objectives, disruptions to 

customer transactions, or limit our ability to receive or distribute stock or funds or otherwise impact the operations of our business. 

supply or operations, unrealised benefits, legal and regulatory exposure, additional costs, reduced customer satisfaction and 

Data and cyber security events can also result in unauthorised disclosure of confidential, financial, or personal information which 

reputational damage. 

Context
The increasing complexity of supply chains requires us to 

Mitigations
•  Due diligence processes to assess the adequacy and 

may lead to loss in customer trust, market share impact, regulatory and legal action and penalties and reputational damage.  

Context
Coles continues to operate in an increasingly complex 

Mitigations (continued) 
•  Privacy and information security policies, standards and 

actively manage third party dependencies. This includes 

suitability of key suppliers, service providers and strategic 

technological environment which increases the potential for 

procedures, supported by security awareness campaigns 

making sure we meet our stakeholders’ expectations to source 

partners to meet our requirements. 

impacts to system availability and performance, confidentiality 

and mandatory training for team members.

products and services that are responsibly and sustainably 

•  Monitoring and management of key suppliers and strategic 

breaches, and cyber security risks. Contributing factors include:

•  Regular testing and reviews of information technology 

sourced, are able to deliver goods and products to our sites, 

third parties throughout their engagement with Coles. 

stores and customers, support our team members and sustain 

Defined service level and key performance indicators are in 

operations.

place for key supply contracts. Risks are managed through 

Given the challenging macro-economic environment Coles is 

contractual protections. 

at risk of further disruptions to our third parties including as a 

•  Third party management for Goods Not For Resale (‘GNFR’) 

result of financial insolvency (e.g. Scott’s Refrigerated Logistics), 

suppliers is governed by the GNFR Third Party Management 

inability to scale production, cyber events, lack of available 

Policy, which includes requirements for sourcing, contract 

inputs and people resources.

Our suppliers and third parties are also subject to disruptions 

arising from natural disasters and extreme weather events.

management, risk management, buying and invoicing. 

Automated processes assess and monitor the financial health 

of GNFR suppliers on an ongoing basis. 

•  Business continuity plans consider critical third parties 

required to continue operating in the event of a business 

disruption. We initiated contingency plans to ensure 

adequate supplies of chilled and frozen product in response 

to the financial insolvency of Scott’s Refrigerated Logistics in 

March 2023.

  6. Supply chain resilience

Description

An inability of our supply chain to adapt rapidly to disruptions while operating efficiently and sustainably to meet customer 

expectations and support critical business activities, can result in loss of market share, price volatility, increased costs and 

reputational damage. 

Context

Mitigations

While COVID-19-related supply chain disruption declined 

•  Established business continuity processes to plan for and 

during the year, we continued to manage impacts due to 

manage interruptions to our supply chain and delivery of 

extreme weather events, supplier failures and insolvency, 

goods to stores during business disruptive events. Plans are 

disruptive incidents, inflation, increasing cost of inputs and 

updated regularly to take account of changing internal and 

geopolitical factors impacting the availability of raw materials. 

external risks and conditions such as forecast weather events.

La Niña weather patterns in the Eastern states, characterised by 

•  Strategic category planning assesses medium and longer 

unseasonably cold weather, resulted in significant flooding, 

term supply security risks and mitigations for domestic and 

cold weather and rain/ hail events impacting fresh produce 

international supply of goods for resale. Mitigations include 

growing conditions, yield, quality and price. Localised flood 

geographical and supplier diversification and sourcing of 

events also posed challenges to our and our suppliers’ transport 

alternative supply arrangements. 

and logistics operations, which impacted product availability. 

•  During FY23 reviews were undertaken of supplier 

The anticipated return of El Niño conditions may result in 

concentration in key categories, and geographical risk 

heatwaves and increased fire risks. 

across a number of Coles’ fresh produce categories, to 

Longer-term risks including changes in climate, government 

(domestic and international) and policy and regulation are 

considered during strategic planning and horizon scanning.

highlight mitigations in place and identify opportunities to 

further reduce risk of supply disruption. Further information 

about the review of geographical risk across Coles’ fresh 

produce categories is provided in the Climate Change 

section.

•  Strategy developed around the security of our meat supply 

and the 2023 acquisition of two milk processing facilities 

(subject to transaction completion including obtaining 

approval from the ACCC) contribute to supply chain 

resilience in the key meat and dairy categories.

•  our growing external digital footprint and number of third 

infrastructure, systems, processes, and resilience conducted 

party providers 

•  high reliance on technology

to assess security threats, adequacy of controls and recovery 

readiness.

•  external threat landscape including geopolitical unrest and 

high profile / high impact cyber security events in the market 

•  Supplier due diligence processes which consider suppliers’ 

cyber, information security, privacy, and IT resilience 

such as ransomware, data theft and third party compromise.

capability. 

•  Dual data centres and cloud services support high levels of 

critical system redundancy and resiliency. 

•  Monitoring in place 24/7 for technology operational and 

cyber incidents. IT incident response capability, disaster 

recovery plans and business continuity plans guide our 

response should an incident or disruption occur. Industry 

experts are retained to be on-call in the event of a cyber 

security incident.

Additional information on the Critical Infrastructure legislation 

and Coles’ approach to managing related risks can be found 

in the Legal and Regulatory risk section.

Mitigations
•  Five-year rolling technology strategy which prioritises and 

phases ongoing investment to enhance system stability and 

resilience.

•  Cyber security framework and controls library which is 

updated regularly and independently assessed to 

understand the maturity of our cyber security capabilities 

and to identify priority areas for improvement and 

investment. Capabilities are aligned to principles set out in 

the Australian Cyber Security Centre Essential Eight Maturity 

Model and National Institute of Standards and Technology 

(‘NIST’) Cybersecurity Framework.

  8. People safety

Description
We employ and engage an extensive and diverse workforce, including third parties, with high volumes of people interactions daily. 

This could result in risk of fatality, injuries or illness to team members, customers, suppliers, contractors or visitors, due to accidents, 

incidents or unsafe work environments. Furthermore, the challenging macro-economic environment can have adverse impacts on 

team member mental health and wellbeing, and increase the risk of threatening situations faced by team members.  

Context
The safety of our team, customers, third parties and contractors 

Mitigations
•  Health, Safety and Injury Management system (‘SafetyCARE’) 

is paramount to Coles. 

Although the COVID-19 pandemic is no longer assessed as a 

material risk to Coles its impacts will continue to be monitored 

and managed, along with the risks and impacts of future 

in place that is supported by a team of experienced safety 

professionals throughout our network. SafetyCARE 

performance is measured, tracked and reported, and its 

effectiveness independently assessed and verified. 

pandemics and communicable diseases. 

•  Five-year safety and wellbeing plan which focusses on key 

The move to hybrid work arrangements requires us to manage 

physical and psychological risks faced by remote workers or 

those working from home.

Preventing and equipping team members to manage 

threatening situations is a priority focus. 

safety obligations and risks. 

•  Regular review of safety risk management and consultation 

processes, including for contractors and third parties.

• 

Injury management and return to work programs to support 

team members who suffer an injury.  

•  Focus on managing team members’ mental health and 

wellbeing, including through identification of psychosocial 

risk factors, our employee assistance program, flexible 

working arrangements, training on managing threatening 

situations and diversity, equity and inclusion programs. 

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report  9. People retention and talent

  11. Legal and regulatory

Description
Inability to retain skilled team members who are imperative to the execution and delivery of our strategic programs, digital 

transformation, and broader business operations and performance.

Context
Coles is one of Australia’s largest private-sector employers. We 

Mitigations
•  Our Great place to work strategy focuses on strengthening 

seek to be an Employer of Choice and make Coles a 

team member engagement, which is measured through our 

workplace in which everyone feels like they belong.

mysay team member engagement survey.    

With low unemployment rates and inflation placing pressure on 

•  Leadership and development programs to support 

wages, Coles faces competition to retain skilled team 

members.  

development of leaders and career growth of key talent. 

Investment in graduate and industry learning programs.  

•  Team member performance process which aligns objective 

setting to strategy, provides opportunity to seek and give 

feedback for learning and development, and celebrates 

progress and achievements. 

•  Recognition programs including our Of the Year awards and 

our mythanks digital reward and recognition program which 

was released in FY23.

•  Commitment to flexible working to enable our team members 

to manage work and personal circumstances. 

•  Regular discussions on talent and succession planning held 

with the ELT and People and Culture Committee. 

•  The People and Culture Committee oversees and 

recommends Board approval of people and culture, talent 

management, remuneration and incentive frameworks, 

policies and plans. The Board is accountable for approving 

Group remuneration policies. 

10. Industrial relations

Description
As we execute our strategy, workforce changes (company, industry or legislature driven) may lead to industrial action and/or 

disruptions to our operations, which can result in increased costs, litigation and financial impacts from reputational damage.

Context

Mitigations

Changes in industrial relations and collective bargaining 

•  Dedicated Employee Relations resources who are responsible 

legislation, along with planned changes in our supply chain 

for monitoring and responding to industrial relations risks and 

operations, can affect our exposure to this risk.

issues. 

The federal government passed the Fair Work Amendment Act 

• 

Implementation of appropriate enterprise agreements and 

in 2022 which made important changes to multi-employer 

employee relations strategies. Proactive management of 

bargaining, gender pay gaps, fixed term contracts and flexible 

renegotiation of enterprise agreements. 

rostering. Further changes are planned in late 2023 regarding 

casual employment, labour hire, gig economy and wage theft. 

•  Maintenance and development of strong working 

relationships with unions and industry organisations. 

We are committed to working collaboratively with our team 

Constructive liaison with team members, third party suppliers, 

and external stakeholders to renew workplace agreements.  

transport and logistics providers.  

Description
Non-compliance with key laws and regulations, could expose Coles to loss of licence to operate, substantial financial penalties, 

reputational damage, a deterioration in relationships with regulators, class action or other litigation and additional regulatory 

changes that may adversely impact the execution of our strategy and result in increased cost to operate. Where Coles is a party to 

litigation, it can involve reputational damage, financial costs, and high investment of Company resources and time.

Context
The diversity of our operations necessitates compliance with 

extensive legislative requirements at all levels of government. 

This includes:

•  corporations law

•  competition and consumer law

•  discrimination law

•  health and safety 

• 

industrial relations

•  employment

•  privacy

•  product and food safety

•  modern slavery

•  environment and biosecurity

•  council by-laws

•  measurements

Mitigations

•  Compliance standards, requirements and accountability to 

manage compliance obligations are set out in our 

Compliance Policy and Framework, which is based on AS ISO 

37301:2023, Compliance Management Systems – 

Requirements with guidance.  The Compliance Framework is 

regularly reviewed and assessed, including through internal 

audit processes.    

•  Obligation registers in key areas help to assess compliance 

with legislative obligations and identify actions to strengthen 

compliance controls.  

•  Program in place to comply with newly introduced SOCI Act 

obligations, which seeks to uplift the security and resilience of 

Australia’s critical assets.

•  Legal and compliance teams monitor and manage legal 

issues, matters, claims and disputes. These teams are 

supported by pre-agreed panel arrangements with external 

•  Critical Infrastructure Act 2018 (Cth) (‘SOCI Act’) including 

legal firms. Potential litigation claims are assessed to 

cyber security obligations.

understand loss potential. 

This risk may become heightened due to the introduction of 

•  Relationships maintained with regulators and industry bodies 

new and changing regulation and reporting requirements to 

to monitor new and impending legislative and policy 

which Coles must comply, or uncertainty regarding the 

changes in order to respond accordingly.  

interpretation or application of relevant regulatory instruments 

such as modern awards. 

  12. Ethical sourcing

Description
Risk of modern slavery, breach of workers’ human rights or breach of laws designed to protect human rights in our own operations 

or extended supply chain is a risk for Coles.

Context
Failure to source product or conduct our business in a manner 

Mitigations
•  Ethical Sourcing policy which is based on international 

that complies with our Coles Ethical Sourcing Policy and 

standards and sets out the minimum standards for our 

relevant legal requirements across Australia and the countries 

suppliers.

we source from, can impact worker safety, wellbeing and/or 

•  Ethical Sourcing Program which takes a risk-based approach 

living conditions.

It can also result in material reputational damage, loss in 

to define the level of due diligence, audit frequency and 

monitoring that applies to suppliers. The program covers 

consumer confidence and market share, regulator fines and 

trade and GNFR suppliers, exclusive brands and Liquor. 

penalties, and adverse financial performance.  

•  During FY23 we continued to focus on embedding the 

•  Business continuity plans in place to mitigate disruption to 

operations if industrial action occurs.

Additional information on Coles’ Ethical Sourcing Program can 

be found in our Modern Slavery Statement. 

program across the business and building trust and 

strengthening relationships with suppliers and workers, 

including ongoing activities to review accommodation 

standards for workers in Australia. 

•  Ethical Sourcing risk indicators measure timely management 

action in response to supply chain ethical audit non-

conformances.

•  Standard supply contract terms and conditions define 

expectations of supplier conduct.

•  Coles’ whistle-blower hotline and dedicated supply chain 

wages and conditions hotline enable reporting of unethical, 

illegal, fraudulent or undesirable conduct.

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
  13. Product and food safety

Description
The risk of selling or serving a product that is unsafe may cause serious illness, injury or death and/or result in loss of reputation or 

litigation. 

Context

Mitigations

Product and food safety, and quality are critical for Coles. 

•  Product and food safety programs (including safety plans 

Serious illness, injury or death are the most severe potential risks 

and assurance programs for exclusive brands/products) are 

from compromised product or food safety. 

These risks may result in loss of sales and market share, 

regulatory exposure, and potential litigation.

Financial risks

  14. Financial, treasury and insurance

in place and regularly reviewed. 

•  Governance forums manage and monitor emerging food 

and product safety risks, food security risks and regulatory 

changes.

•  Food risk and hazard assessment processes are based on the 

Food Standards Australia New Zealand (‘FSANZ’) Standard.

•  Supplier quality management processes reduce product and 

food safety risks. Training is provided to suppliers and team 

members in food safety and quality management. 

•  Withdrawal and recall processes remove defective and 

potentially unsafe product from our stores and supply chain. 

•  Quality, complaints and incident processes help identify and 

drive response to safety risks.

Climate Change

Coles understands our responsibility to minimise our environmental footprint, as well as to mitigate the environmental and social 

impacts of climate change. We are doing this by:

•  building the resilience of our business, our community and our value chain against climate change impacts, both physical and 

transitional (manage climate risks and opportunities);

•  taking action to reduce our climate impacts (decarbonisation1); and

•  constructively engaging on issues and challenges associated with climate change and climate policy (influence climate 

action).

We are committed to engaging with our stakeholders and disclosing how we identify, assess and manage climate-related 

financial risks and opportunities, and seek to align with the recommendations of the Task Force on Climate-related Financial 

Disclosures (‘TCFD’). 

Key actions taken to align with the TCFD

FY20

FY21

FY22

FY23

FY24 & beyond

Published Board 

Released refreshed 

Further developed 

Completed a risk 

Progress our Climate 

approved Climate 

Sustainability 

scenario analysis 

analysis of the 

Action Roadmap.

Change Position 

Strategy – including 

work. This provided 

physical impacts of 

Statement. 

Scope 1 and 2 

information on future 

climate change on 

Three-year TCFD 

Roadmap endorsed 

emissions reduction 

climate scenarios, as 

Coles’ asset portfolio, 

targets.

well as climate-

The scope of the 

Develop a Climate 

Transition Plan for 

Coles.

Description
The availability of funding and management of capital and liquidity are important requirements to fund our business operations and 

growth. In addition, we are exposed to material adverse fluctuations in interest rates, foreign exchange rates and commodity 

movements that could impact business profitability. 

Context
Changes in the macro-economic environment can expose us 

Mitigations
•  Group Treasury manages cash funding position and supports 

to adverse movements in interest rates, foreign exchange rates 

interest rate and foreign currency risk management. 

by the Board (based 

Updated assessment 

on 2017 TCFD 

of Coles’ climate- 

recommendations).

related risks and 

Formalised 

governance 

opportunities.

Undertook high-level 

arrangements 

scenario analysis on 

relating to climate 

the impacts of 

and commodity prices, and present barriers to funding our 

•  Treasury and related policies govern management of our 

change. 

business operations.

We may also be exposed to financial loss from accidents, 

financial risks, including liquidity, interest rates, foreign 

currency, commodity risks and use of derivatives. Further 

natural disasters and other events. Insurance is a tool used to 

information is included in Note 4.2 Financial Risk 

protect our customers, team members and the Group against 

Management of the Financial Report. 

(insurable) financial loss.

•  We may choose to self-insure a significant proportion of some 

insurable risks. In the event of an incident, the cost is covered 

from internal premiums charged to the business, or the losses 

are absorbed. 

•  The Group Insurance function manages self-insurance and 

purchase of external insurance to optimise cover and value. 

Self-insured risks are monitored and programs are in place to 

help us pre-empt and mitigate losses.

•  An external actuary helps determine self-insurance liabilities 

recognised in the Statement of Financial Position.

climate change on 

the resilience of our 

strategy. Three 

possible climate 

change 2030 

scenarios were used 

(stated policies; 

ambitious global 

climate action; and 

runaway climate 

change) to test 

strategic resilience.

related commodity 

assessment 

risks and 

opportunities.

Assessed fifty-five 

core commodities 

encompassed the 

store network, 

distribution centres 

and supply routes. 

(covering ~60% of 

Set a Scope 3 

Coles’ revenue) 

supplier engagement 

against both physical 

target validated by 

and transitional 

the Science Based 

climate 

vulnerabilities. 

Subsequently 

undertook a ‘deep 

dive’ into 10 

commodities 

assessed as being 

highly vulnerable to 

climate risks to inform 

mitigating actions.

Targets initiative.  

Commenced the 

development of a 

Climate Action 

Roadmap to meet 

current and 

emerging climate 

disclosure 

requirements.

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43

1 

 Coles currently does not purchase carbon offsets to decarbonise its operations. Carbon offsets are only purchased for the purpose of the Coles Finest carbon 

neutral beef and pork products.

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
Governance

Strategy

•  Flooding events drive approximately 

In response, we are seeking to partner 

Climate change has been identified and 

Our assessment includes the following 

The Board oversees and approves the 

The focus this year has been on two key 

strategic direction of the Group and 

pieces of work – the completion of a 

oversees the effectiveness of Coles’ 

physical risk assessment of our assets and 

sustainability and governance policies 

operations, and the development of a 

and practices, including exposure to 

Climate Action Roadmap, which will be 

climate change and other 

ongoing in FY24. 

60% of financial losses across the 

portfolio. The financial impact of 

flooding events is estimated to 

increase by around 23% over the next 

10 years when assessing against RCP 

8.5 2030 (Intergovernmental Panel on 

Climate Change high-emissions 

environmental and social risks, and 

opportunities. The Audit and Risk 

Physical risk assessment

scenario).

Committee supports the Board in fulfilling 

Over recent years Coles has 

its responsibilities including evaluating 

experienced the physical and financial 

the adequacy and effectiveness of the 

impacts of extreme weather events such 

Group’s identification and management 

as floods, cyclones, and bushfires. These 

of environmental and social 

impacts include physical damage to 

sustainability risks and its disclosure of 

assets, inability to access assets and 

any material exposures to those risks, 

equipment, loss of revenue from store 

including financial and non-financial 

closures, and decreases in the efficiency 

•  The distribution network (distribution 

centres and transport routes) was 

found to be the area of highest risk 

due to the scale of potential 

downstream impacts. Resilience of 

the distribution network is therefore a 

critical consideration in all operations 

and future asset planning. 

risks.

The Chief Operations and Sustainability 

Officer, a member of the ELT reporting to 

the Chief Executive Officer, provides 

regular updates to the Board and the 

Audit and Risk Committee on 

sustainability risks, issues and progress 

of equipment sensitive to climate (e.g. 

refrigeration, heating and cooling). For 

•  Coles has a high reliance on asset 

integrity and function of third party 

this reason, prior to finalising the location 

assets, such as transport 

of our new ADC in Redbank, 

Queensland, we undertook extensive 

analysis of potential flooding impacts as 

part of the location planning process.

infrastructure, distribution centres and 

shopping centres. 

In FY24, we will use these findings to 

inform our climate risk management 

against commitments. Standardised 

Climate change projections show that 

approach. 

quarterly reporting, with performance 

the intensity and frequency of extreme 

monitoring against our sustainability 

weather events in Australia are only 

commitments (which includes our 

going to increase1, exacerbating 

Managing supply chain disruption 

– fresh produce

emission reduction targets) is also 

impacts on our business. In FY23, we 

In recent years Coles has experienced 

provided to the Board. 

completed an assessment of Coles’ 

supply chain disruptions to several fresh 

During FY23 the Board was also 

presented with updates on market 

developments (including emerging 

disclosure frameworks) in relation to 

climate change and nature, as well as 

information on how we are mitigating 

risks associated with geographical 

concentration in fresh produce 

categories. The Board reviews Coles’ 

corporate strategy annually which 

includes considering whether it is 

assets and operations (including stores, 

produce categories because of extreme 

distribution centres, and key transport 

weather events and changing weather 

routes) that built on the high-level 

patterns. 

physical risk assessment completed in 

FY22. This work involved engagement 

with different parts of the business to 

understand historical events and 

impacts, determine an asset criticality 

framework and to inform where to focus 

the risk assessment and 

recommendations.

During FY23, we reviewed several 

categories within fresh produce 

considered to be at risk from a 

geographical concentration 

perspective. In determining the level of 

risk, we considered both the financial 

loss (as a percentage of fresh produce 

sales) resulting from an impact to a ‘high 

responsive to the future risks and 

Key findings from the assessment include:

geographically concentrated’ region, 

opportunities arising from the transition 

to a net zero economy. 

•  The financial impact of physical 

climate risk in the store network is not 

With the Environmental, Social and 

materially significant in the context of 

Governance (‘ESG’) landscape 

Coles’ total portfolio, which is well 

and the likelihood, after accounting for 

risk mitigation factors and impacts 

associated with historical weather 

events.

continuing to rapidly evolve, in FY23 we 

diversified across assets and regions.  

While no categories were deemed high 

have been working through a review of 

In addition, with respect to store 

risk due to the ability to source 

our overall sustainability governance 

design, the specifications used 

alternative supply, high substitutability 

arrangements. During this period, the 

already take into consideration future 

and the likelihood that material impacts 

primary management governance 

conditions to improve resilience in 

of extreme weather events would be 

forums for sustainability have been the 

extreme weather (for example, new 

industry wide, four fresh produce 

quarterly business reviews, attended by 

stores are designed for a one in 

categories were considered to be 

members of the ELT, and ELT meetings. 

100-year storm event). The design 

medium risk – namely, lettuce, 

brief is frequently updated.

strawberries, berries and bananas. 

with suppliers developing new growing 

disclosed as a material risk to the Group 

risks:

regions (e.g. bananas grown in regions 

since FY19. Refer to the Risk 

other than Far North Queensland, which 

Management section for further 

is prone to cyclones) or ‘spreading out’ 

information on Coles’ material risks.

•  Transition – risks associated with the 

transition to a lower carbon economy 

including management of 

existing regions to reduce geographical 

concentration and investing in purpose 

built and technologically advanced 

facilities (such as covered cropping).

Climate change risk exposure, together 

heightened stakeholder 

with associated management plans, risk 

expectations, policy, regulatory and 

appetites and metrics, is reported to the 

legal changes, and technological 

Executive Leadership Team, the Audit 

developments.

Climate Action Roadmap

and Risk Committee, and the Board 

Building on work undertaken over the 

past three years to align our approach 

with the 2017 recommendations of the 

regularly during the year, along with the 

broader suite of material risks to the 

Group. 

TCFD, this year we commenced the 

Climate change risk is supported by an 

development of a Climate Action 

underlying climate change risk and 

Roadmap (‘the Roadmap’). It is 

opportunity profile. This profile identifies 

anticipated the Roadmap will include 

transition and physical climate change 

key actions for Coles over the short, 

risks and opportunities impacting the 

medium and long term to manage 

Group, together with associated actions 

climate-related risks and opportunities 

and management plans. These risks and 

effectively and respond to stakeholder 

opportunities are presented in the 

expectations. 

following section.  

The Roadmap will seek to further align 

During FY23, we also incorporated the 

Coles to the TCFD and other current and 

management of climate change risks 

emerging disclosure frameworks – 

and opportunities within the Coles Risk 

•  Physical – risks associated with acute 
event driven weather impacts, for 

example increasing severity of 

extreme weather events, and chronic 

long-term shifts in climate patterns.

A description of Coles’ transition and 

physical risks and management 

response, as well as future opportunities, 

is presented in the following table. Many 

of the downside risks are also considered 

to be material business risks to the Coles 

Group. Analysis of the risk exposures 

considered financial, reputational, 

health and safety, legal and regulatory, 

and operational consequences in the 

short-term (0 to 2 years), medium-term (2 

including the Transition Plan Taskforce 

Management Standard. This update was 

to 10 years) and long-term (10+ years).

Disclosure Framework (UK) and IFRS S2 

approved by the Board in June 2023. 

Climate-related Disclosures issued by the 

International Sustainability Standards 

Board (‘ISSB’).

Further information about our Risk 

Management Policy and Risk 

Potential financial impacts include: 

revenue streams, operational and 

capital costs, asset values, cost of 

Management Standard is available in 

finance and insurance premiums, and 

The scenario analysis we undertook in 

Coles’ Corporate Governance 

market share.

FY21 and FY22 will inform the 

Statement. 

development of the Roadmap. Detail of 

the scenario analysis undertaken in prior 

Climate-related risks  

years is available in our FY21 and FY22 

As noted in the previous section, we 

Annual Reports. 

Risk management

recognise that Coles is exposed to 

increasing climate-related risks. 

Changing weather patterns and climate 

We apply an integrated Group-wide 

extremes are happening at an increased 

approach to the management of risk 

pace1, emphasising the need to 

through the application of the Coles Risk 

develop, refine and implement 

Management Standard.  

adaptation and mitigation actions to 

address the changing nature of climate 

risk now and in the future.

Consideration has also been given to 

the potential financial impacts of 

climate-related risks on the carrying 

value of goodwill through a qualitative 

review of the Group’s climate change 

risk assessment. This review did not 

identify any material financial reporting 

impacts. 

1 

 Source: IPCC WGII AR6 Fact Sheets – Australasia: Fact Sheets | Climate Change 2022: Impacts, Adaptation and Vulnerability (ipcc.ch)

1 

 Intergovernmental Panel on Climate Change (IPCC) AR6 Synthesis Report, March 2023 (AR6 Synthesis Report: Climate Change 2023 — IPCC.)

44

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Coles Group 2023 Annual ReportColes Group 2023 Annual ReportTransition risks

Risk 1 – Changing stakeholder expectations of acceptable climate performance

Description

Coles seeks to minimise the impact of its operations on the environment. We also 

recognise the expectations and preferences of our team members, customers, 

community, investors and NGOs are shifting in relation to climate change and the 

environment. This includes enhanced expectations around minimising the impact of 

climate-related disruptions to our customers, improving energy efficiency, offering 

sustainable products and reducing greenhouse gas emissions.

Relevant TCFD risk category

  Reputation

  Market

Relevant TCFD financial impact category Revenue, expenditure, assets and liabilities, capital financing

Potential financial impacts

•  Decreased revenue due to reduced demand for goods and services.

Our management response

•  Sustainability strategy incorporating our emissions reduction targets. Refer to the 

• 

Increased costs due to turnover in team members or third parties with whom we 

do business.

Metrics and Targets section for further information.

•  Teams and processes in place to understand, monitor and respond to the 

concerns and expectations of team members, customers, investors, NGOs and 

the community more broadly.

•  Governance arrangements to manage and monitor the development and 

progress against sustainability goals and initiatives, including those related to 

climate change.

Medium- and long-term considerations 

•  Monitoring for shifts in consumer preferences in favour of lower emissions and 

fewer water-intensive products.

Risk 2 – Changing policy, regulatory and legal requirements to decarbonise and manage climate risk

Description

New and evolving climate-related policies and regulations may impose 

requirements that affect the way our business operates. These may include policies 

and regulations designed to limit the impacts of climate change, or transition to a 

lower carbon economy. Ongoing monitoring and assessment of changing 

regulations is required to determine whether action is needed to manage 

Relevant TCFD risk category

compliance.

Policy & Legal

Relevant TCFD financial impact category Expenditure

Potential financial impacts

• 

Increased costs to comply with changing requirements. 

• 

Increased costs associated with offsetting carbon-intensive operations or 

products.

Risk 3 – Low emissions technology development and adoption

Description

Decarbonising, or becoming more resilient to climate impacts, can be aided by 

technology. Delayed adoption of new technologies can reduce our competitiveness 

and increase our exposure to energy market volatility. Delays may occur when there 

are limited suppliers in the market to source new technologies; when there is 

inadequate infrastructure to support technology adoption; or when there is a lack of 

people trained in the installation, operation and maintenance of the technology. 

Relevant TCFD risk category

Technology

Relevant TCFD financial impact category Expenditure, assets and liabilities, capital financing

Potential financial impacts

•  Write-offs or early retirement of existing assets.

• 

Increased costs associated with investment in the research, development and 

implementation of new technology.

• 

Increased costs to adopt new practices and processes, including upskilling 

workforce capabilities. 

Our management response

•  Regularly assessing new technologies with the potential to advance how we 

mitigate or adapt to climate change through literature reviews, attending 

conferences, and assessing inbound requests from potential suppliers to review 

their products. 

•  Energy purchasing, market services and energy asset strategy to manage and 

orchestrate energy consumption and cost to supermarkets, including renewable 

energy contracts and orchestration agreements.

•  Strategies developed to replace existing refrigeration and heating, ventilation 

and air conditioning assets with systems that run on lower global warming 

potential gases and natural refrigerants.

Medium- and long-term considerations 

•  Adequacy of infrastructure to support increasing uptake of electric vehicles in 

Risk 4 – Decreased access to insurance and finance

Australia. 

Description

Banks and insurers may become increasingly reluctant to support businesses and 

operations with significant exposure to climate risks and inadequate processes to 

Relevant TCFD risk category

manage these risks.

Policy & Legal

Relevant TCFD financial impact category Expenditure, asset and liabilities, capital financing

Potential financial impacts

• 

Increased cost of finance.

•  Higher insurance premiums.

•  Unavailability of insurance for activities or sites located in specific high-risk areas.

Our management response

•  Regulatory non-compliance is one of our material business risks and is managed 

Our management response

•  Coles’ Sustainability Strategy (and associated metrics and targets) has facilitated 

with regards to the risk appetite statements and key risk indicators agreed by the 

Board. Refer to the Risk Management section for further information about risk 

mitigations.

•  Monitoring of new and impending legislative and policy changes, as well as 

participation in policy consultations to influence change.

•  Annual emissions reporting to the Clean Energy Regulator under the National 

Greenhouse and Energy Reporting scheme.

•  Compliance and legal teams train and support relevant teams on sustainability 

related advertising and claims to make sure they are not misleading or contrary 

to Australian Consumer Law. 

Medium- and long-term considerations 

•  Managing the divergence in environmental requirements imposed by state-

based legislation in the absence of a national approach.

•  Monitoring of external trends relating to climate litigation and direct claims being 

made against companies internationally and domestically.

access to the sustainable finance markets. Coles has established a total of $1.425 

billion bilateral bank facilities in sustainability linked loan formats (‘SLLs’). The SLLs 

draw a direct line between our sustainability performance and our cost of 

capital. Coles is incentivised through margin adjustments to achieve sustainability 

targets linked to Scope 1 and 2 emission reductions, waste diversion from landfill, 

and women in leadership. 

•  Transferring risk through the insurance market where it is competitive to do so and 

based on exposure to the balance sheet. Coles Captive Insurance is used as a 

mechanism to fund additional exposures that cannot be risk transferred to a 

certain extent.

•  Natural catastrophe modelling to give confidence to external insurers. This 

modelling will be revisited at least every two years or earlier if there is evidence 

that the modelling has become outdated.

Medium- and long-term considerations 

• 

Increased insurance exclusion clauses for specific regions susceptible to extreme 

weather events.

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
Physical risks

Risk 5 – People safety and wellbeing (Coles team members and broader supply chain)

Description

Increases in the frequency and intensity of extreme weather events, and changes in 

weather patterns, can lead to increasing health and safety risks to Coles’ team 

members, customers, and third party suppliers and providers. This includes exposure 

to the risk of physical harm, as well as adverse health and wellbeing impacts 

Relevant TCFD risk category

including to mental health.

Acute

Chronic

Relevant TCFD financial impact category Expenditure

Potential financial impacts

• 

Increased operating costs associated with implementing plans to reduce and 

mitigate the health and wellbeing impacts to our team members, customers, and 

third party suppliers and providers.

• 

Increased costs associated with employee leave, including disaster leave, 

absenteeism and/or turnover.

Risk 7 – Operational resilience

Description

Acute and chronic weather events can result in disruption to our stores and 

distribution centres through physical damage to assets and equipment, and/or the 

inability to access facilities and major transport routes. There may also be more 

frequent and prolonged instances of power outages, as well as decreases in the 

efficiency and resilience of assets and equipment that are sensitive to climate (e.g. 

refrigeration units, heating and cooling).  

Relevant TCFD risk category

Acute

Chronic

Relevant TCFD financial impact category Revenue, expenditure, assets and liabilities, capital financing

Potential financial impacts

• 

Increased operating and capital costs.

• 

Increased costs to repair, maintain or replace assets.

•  Reduced revenue and/or stock loss.

• 

Increased insurance premiums.

•  Write-offs or impairment of assets.

Our management response

•  People safety is a material business risk and is managed with regards to the risk 

Our management response

•  Supply chain resilience is a material business risk and is managed with regard to 

appetite statements and key risk indicators agreed by the Board. Refer to the Risk 

Management section for further information about risk mitigations.

•  The Coles Health, Safety and Injury Management system (SafetyCARE) and the 

safety plans for each of our segments factor in the acute impacts (e.g. bushfires) 

and chronic impacts (e.g. heat fatigue) of climate change. 

•  Every store has an emergency response plan, informed by a safety risk assessment 

that factors in bushfire, flood and cyclone zones. 

•  Learnings from incidents and events, and opportunities for improvement, are 

identified and incorporated into our safety, emergency management and 

response plans and processes. 

Medium- and long-term considerations 

•  The types of people safety and wellbeing risks are expected to be the same in the 

medium and long-term, however their impact may be amplified by an increase in 

the frequency and/or intensity of extreme weather events and changing weather 

patterns.

Risk 6 – Food safety and quality

Description

An increase in the frequency and severity of extreme weather events and long-term 

risk appetite statements and key risk indicators agreed by the Board. Refer to the 

Risk Management section for further information about risk mitigations. 

•  Store design specifications consider their resilience in extreme conditions.

•  Ongoing maintenance and asset replacement program aimed at progressively 

maintaining and replacing assets when required. 

•  Stock planning in areas affected by cyclone activity (e.g. WA, QLD), and other 

forecast weather events to ensure stores are sufficiently stocked before entering 

cyclone season. 

• 

Insurance arrangements are in place for property and business interruption 

(subject to policy terms, conditions and exclusions).

•  Completion of a physical climate risk assessment to understand the potential 

physical impacts of climate change on Coles’ assets and operations and identify 

mitigation actions to improve climate resilience.

Medium- and long-term considerations 

•  Continuous increases in the frequency and/or severity of natural hazards and the 

potential impact on our assets, particularly ageing assets, and third party logistics 

infrastructure. 

shifts in climate patterns can lead to food safety and quality risks throughout the 

supply chain, including changing persistence and occurrence of pests and diseases, 

food and soil contamination, and lower than expected shelf-life for fresh produce.

Risk 8 – Supply security

Description

Our ability to source products domestically and internationally can be adversely 

impacted by climate change. The occurrence of extreme weather events and 

longer-term changes in weather patterns can reduce supplier productivity and 

Relevant TCFD risk category

availability of supply.

Acute

Chronic

Relevant TCFD risk category

Acute

Chronic

Relevant TCFD financial impact category Expenditure

Potential financial impacts

•  Decreased revenue due to reduced availability of supply.   

• 

Increased operating costs associated with implementing plans to reduce and 

Relevant TCFD financial impact category Revenue, expenditure

mitigate impacts to food and product safety and quality.

Potential financial impacts

•  Decreased revenue due to reduced availability of supply.

Our management response

•  Product and food safety is a material business risk and is managed with regards to 

the risk appetite statements and key risk indicators agreed by the Board. Refer to 

the Risk Management section for further information about risk mitigations.

•  Disaster recovery checklists established to help suppliers recover from the impact 

of extreme weather events on food safety.

•  Developing a food safety strategy to improve the management of food safety 

across the supply chain considering likely changes in climatic conditions.

Medium- and long-term considerations 

•  The types of food safety and quality risks are expected to be the same in the 

medium and long-term, however their impact may be amplified by an increase in 

the frequency and/or intensity of extreme weather events and changing weather 

patterns.

Our management response

•  Supply chain resilience is a material business risk and is managed with regard to 

• 

Increased costs to import products from overseas or diversify supplier base.

• 

Increased exposure to price volatility.

the risk appetite statements and key risk indicators agreed by the Board. Refer to 

the Risk Management section for further information about risk mitigations. 

•  During FY23 reviews were undertaken of supplier concentration in key categories, 

and geographical risk across a number of Coles’ fresh produce categories, to 

highlight mitigations in place and identify opportunities to further reduce risk of 

supply disruption.

•  Medium and longer-term supply security risks and mitigations are assessed on an 

ongoing basis as part of category planning. 

•  Strategy developed around the security of our meat supply.

•  Provision of support to suppliers through grants for climate change adaptation 

and mitigation initiatives via the Coles Nurture Fund.

•  Disaster relief packages are available to suppliers on an ad hoc basis. 

Medium- and long-term considerations 

• 

Increasing frequency and/or severity of extreme weather events and changing 

climate patterns may result in the risk of supplier consolidation. 

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
Climate-related opportunities

Opportunity 1 – Resource efficiency and greenhouse gas reduction

Description

We are continuing to increase our resource efficiency and reduce greenhouse gas 

emissions in areas over which we have control and influence. 

Relevant TCFD opportunity category

Resource Efficiency

Energy Source

Potential financial benefits

•  Reduced operating costs (e.g. through efficiency gains and cost reductions)

Our management response

•  Detailed information on how we are working to increase resource efficiency and 

reduce greenhouse gas emissions is provided in the following Metrics and Targets 

• 

Increased production capacity

section.

Opportunity 2 – Increased operational resilience, supply chain resilience and business continuity planning

Description

We are seeking to build the resilience of our business, our community and our value 

chain against climate-related impacts, both physical and transitional. 

Relevant TCFD opportunity category

Resilience

Potential financial benefits

•  Enhanced resilience of our supply chain and ability to operate in various 

conditions, increasing sales and revenue

•  Enhanced resilience of our assets and infrastructure, increasing asset value

Our management response

• 

In FY24, we will use the results of the physical risk assessment discussed previously 

to inform the work necessary to reduce exposure to climate risk across the 

portfolio.

•  We will also continue to support suppliers through grants for climate  

change adaptation and mitigation initiatives through the Coles Nurture Fund 

(further information about this grants program will be available in our  

2023 Sustainability Report).

Metrics and targets

In FY21, we announced targets to reduce 

greenhouse gas emissions including the 

following commitments:

•  to deliver net zero greenhouse gas 

emissions by 20501

•  for the entire Coles Group to be 

powered by 100% renewable 

agreement which commenced in 2021 

Wales. All three systems are expected to 

with MYTILINEOS in New South Wales. 

be energised in either FY24 or FY25.

We are aiming to purchase more than 

Coles and Origin recently signed an 

90% of our electricity in Queensland for 

agreement which will see the 

10 years from CleanCo, the state-owned 

companies co-invest in solar, batteries 

low-emissions energy generator, retailer 

and flexible load controls across Coles 

and developer. In addition to Clean Co’s 

stores nationally. The agreement is 

existing low emissions portfolio, the 

expected to lower Coles’ emissions, 

retailer will support Coles through 

reduce electricity consumption from the 

electricity by the end of FY25 (refer to 

the Renewable electricity section for 

further information)

agreements with Western Downs Green 

grid and bring down operational costs, 

Power Hub (set to be Australia’s largest 

with solar to be delivered at 20 stores in 

solar farm when completed) and the 

FY24. Over the next three years, the 

•  to reduce combined Scope 1 and 2 

MacIntyre Wind Farm (one of the largest 

companies aim to install 20 MW of solar 

greenhouse gas emissions by more 

than 75% by the end of FY30 (from a 

FY20 baseline). In July 2023 this target 

was validated by the Science Based 

Targets initiative (‘SBTi’)2 and classified 

as 1.5°C aligned, currently the most 

ambitious designation available 

through the SBTi process.

Our main sources of Scope 1 (direct) 

emissions include emissions from 

refrigerant gases, natural gas and 

transport fuel, with a minimal 

contribution from stationary LPG and 

diesel for onsite back-up generators. 

Scope 2 (indirect) emissions are those 

associated with our electricity use and 

make up the bulk of our combined 

Scope 1 and 2 emissions. 

Scope 3 emissions are indirect emissions 

(not included in Scope 2) that occur in 

our value chain and make up the bulk of 

Coles’ overall emissions profile. 

Emissions data, including our Scope 3 

inventory, will be available in our 2023 

Sustainability Report.

Scope 1 and 2 emissions

Renewable electricity

We have made significant progress this 

year towards our 100% renewable 

electricity target through onsite solar 

and large-scale generation certificate 

(‘LGCs’) arrangements which match our 

consumption. In July 2022, we 

commenced our agreement with 

CleanCo in Queensland to purchase 

electricity and LGCs and began our 

long-term LGC agreement with Lal Lal 

Wind Farms in Victoria. These 

agreements are in addition to our 

LGC-bundled power purchase 

wind farms to be built in the Southern 

panels on top of 100 stores, with batteries 

Hemisphere, with 180 turbines).

to be installed at one third of the stores 

Our agreement with Lal Lal Wind Farms 

will enable us to purchase LGCs from the 

wind farms near Ballarat, Victoria until 

the end of 2030. Lal Lal Wind Farms has 

been exporting renewable electricity at 

full capacity to the Victorian grid since 

December 2020.

We are on track to meet our FY25 

renewable electricity commitment 

through the addition of upcoming 

to capture and store excess renewable 

electricity generated on-site. In addition, 

Coles’ rooftop solar, batteries, and 

energy assets such as in-store heating, 

cooling and refrigeration systems will be 

connected to Origin’s virtual power plant 

to help ease pressure on the energy grid 

during peak periods of demand. 

Refrigeration, HVAC management  

and energy efficiency

long-term LGC agreements. We have 

Refrigeration is vital for maintaining and 

signed these agreements with Neoen, 

extending food quality and reducing 

Origin Energy, ACCIONA Energía, and 

waste. Coles’ refrigeration management 

ENGIE to source LGCs from wind and 

program includes the use of natural 

solar farms across Victoria, New South 

refrigerants, which have close to no 

Wales, South Australia and Queensland. 

global warming potential (‘GWP’) 

The portfolio of generation assets 

compared with older synthetic 

includes several wind and solar farms, 

refrigerant gases with high GWP.

which are under construction, as well as 

existing sites such as Willogoleche Wind 

Farm in South Australia and Mt 

Gellibrand Wind Farm in Victoria.

When building new Coles supermarkets, 

the majority (>90%) now use natural 

refrigerants. Aligning to our store 

refurbishment program where practical 

In May 2023 we completed a 3.5 

and commercially viable we convert 

megawatt (‘MW’) solar installation and 

supermarkets to lower GWP or natural 

energisation at our automated dry good 

refrigerants. At the end of FY23, natural 

distribution centre in Oakdale, New 

refrigerants were in use in 54 

South Wales. The solar installation, which 

supermarkets (28 in FY22) and 33 Coles 

is among the largest rooftop solar 

Liquor stores (15 in FY22).

solutions in the Coles network, is 

comprised of 7,000 solar panels covering 

16,700 square metres of roof and is 

expected to supply 32% of the electricity 

for the facility. Furthermore, a 300 

kilowatt (‘kW’) solar system was 

constructed at our Chef Fresh facility in 

To reduce gas loss, we have continued 

to invest in leak detection technology 

and our refrigeration pipe replacement 

program. We also have several energy 

efficiency initiatives and trials in place 

across our stores and distribution centres. 

New South Wales and is expected to 

Scope 3 emissions

generate 420 megawatt hours (‘MWh’) 

of renewable energy per year. 

Construction of two further rooftop solar 

systems is underway at our chilled 

distribution centres in Kewdale, Western 

Australia and Eastern Creek, New South 

Coles has set a supplier engagement 

target requiring more than 75% of 

suppliers by spend to set science-based 

targets by the end of FY27. This Scope 3 

target was validated by the SBTi during 

the year. 

1  Currently, Coles’ commitment refers only to Coles’ Scope 1 and Scope 2 emissions.

 2    The SBTi is a partnership between CDP, the United Nations Global Compact, World Resources Institute and the World Wide Fund for Nature. It provides an 

independent assessment and validation of net-zero science-based targets in line with a 1.5°C future.

Pictured: Team member Dwayne with Electric Yard Tug which was trialled at Truganina DC.  

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
   
 
 
 
Given most of Coles’ Scope 3 emissions 

Scope 3 categories

are upstream of our operations, this 

target allows us to engage high emitting 

categories and work collaboratively with 

our suppliers to reduce emissions. As an 

organisation with an extensive supply 

chain, there are a range of challenges 

related to measuring and reducing 

Scope 3 emissions. These include our 

reliance on supplier partners for relevant 

information, gaps in data, issues with 

data quality and our ability to influence 

suppliers’ operational and commercial 

practices. With these challenges in mind, 

Coles has appointed a new position of 

General Manager, Sustainability Supplier 

Relations, whose focus will be on 

engaging with, and supporting, our 

suppliers to reduce their emissions.

During FY23, we calculated our FY22 and 

FY23 inventory for Scope 3 emissions 

covering the following Greenhouse Gas 

Protocol (‘GHG Protocol’) categories1. 

We also recalculated our FY20 baseline 

to account for the sale of Coles Express 

fuel and convenience retailing 

operations during FY23. 

m
a
e
r
t
s
p
U

m
a
e
r
t
s
n
w
o
D

Category 

1.  Purchased goods and services

2. Capital goods

3.  Fuel and energy-related activities

4.  Upstream transportation and distribution

5.  Waste generated in operations

6. Business travel

7. Employee commuting

11. Use of Sold Products 

12.  End-of-life treatment  

of sold products

15.  Investments and joint ventures

Further detail on how we have been working with suppliers to reduce their  

emissions is available in our 2023 Sustainability Report.

Board of Directors:  
Biographical details

James Graham AM
BE (Chem) (Hons), MBA, FIEAust EngExec, FTSE, FAICD, SF FIN

Leah Weckert
BEng (Hons), BSc, MBA, GAICD

Chairman and Non-executive Director, Chairman of the 
Nomination Committee and Member of the People and 

Managing Director and CEO 

Culture Committee

Age: 75

Age: 44

James Graham has extensive business, investment, corporate 

Leah Weckert became the Managing Director and Chief 

and governance experience, including as a Non-executive 

Executive Officer of Coles on 1 May 2023. Leah joined Coles in 

Director of Wesfarmers Limited for 20 years, prior to his 

2011 and has held several senior roles across the business. Most 

retirement in July 2018. James is Chairman of Gresham Partners 

recently, Leah was Chief Executive, Commercial and Express, 

Limited, having founded the Gresham Partners Group in 1985.

leading the Supermarkets and Coles Express business units. 

From 2001 to 2009, James was a Director of Rabobank Australia 

Limited, initially as Deputy Chairman and then Chairman, and 

was responsible for the Bank’s operations in Australia and New 

Zealand. He was also Chairman of the Darling Harbour 

Authority between 1989 and 1995, and was previously 

Before this, Leah was Chief Financial Officer and played a 

leadership role in the demerger of Coles from Wesfarmers in 

2018. Leah has also held roles as Director Strategy, Director 

People & Culture, State General Manager Victoria Operations, 

and General Manager Merchandise, Strategy and Innovation.

Managing Director of Rothschild Australia Limited. In 2008, 

Prior to joining Coles, Leah worked at McKinsey & Company, 

James was made a member of the Order of Australia.

advising large private and public sector clients, and Foster’s 

Group in Strategy and Business Development.

She is a Graduate of the Australian Institute of Company 

Directors and a member of Chief Executive Women.

Pictured: Head of Energy Jane Mansfield and Origin Zero Executive General Manager James Magill inspect the rooftop solar panels at Coles Craigieburn Village, 
following a landmark agreement to co-invest energy and battery assets.

1 

 Consistent with guidance in the GHG Protocol, Category 8 – Upstream leased assets and Category 9 – Downstream transportation and distribution are excluded 

from our Scope 3 emissions inventory. Category 10 – Processing of sold products, 13 – Downstream leased assets and 14 – Franchises are not relevant to Coles Group. 
It should also be noted that Coles has calculated a portion of emissions associated with Viva Energy’s sale of fuel through Coles Express sites in Category 

15 – Investments, based on commission received through the agreement with Viva Energy.

Pictured: Managing Director & CEO, Leah Weckert, together with Coles Local store manager, Jake, and some members of the Board at the opening of Coles Local 
Toorak.

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
Terry Bowen
BAcc, FCPA, MAICD 

Abi Cleland
MBA, BCom/BA 

Paul O’Malley
BCom, M.AppFinance, ACA 

Wendy Stops
BAppSc (Information Technology), GAICD 

Non-executive Director, Member of the Nomination 
Committee and the Audit and Risk Committee

Non-executive Director, Member of the Nomination 
Committee and the People and Culture Committee

Non-executive Director, Chairman of the Audit and Risk 
Committee and Member of the Nomination Committee

Non-executive Director, Member of the Nomination 
Committee and the Audit and Risk Committee

Age: 56

Age: 49

Age: 59

Age: 62

Terry Bowen is currently a Non-executive Director of BHP Group 

Abi Cleland is currently a Non-executive Director of 

Paul O’Malley is the Chairman and a Non-executive Director of 

Wendy Stops is the Chairman of Fitted for Work, Deputy 

Limited and Transurban Group Limited. He is also Chairman of 

Computershare Limited and Orora Limited. She was previously 

Commonwealth Bank of Australia Limited. He was Managing 

Chancellor and Council member at the University of 

the Operations Group at BGH Capital.

a Non-executive Director of Sydney Airport Corporation 

Director and Chief Executive Officer of BlueScope Steel Limited 

Melbourne, Chairman of the Advisory Board for the Melbourne 

Terry previously served as Finance Director of Coles (2007 to 

2009), Finance Director of Wesfarmers Limited (2009 to 2017) 

and Managing Partner and Head of the Operations Group at 

BGH Capital (2018 to 2019). Terry was also formerly the Chief 

Financial Officer of Jetstar Airways, Finance Director of 

Wesfarmers Landmark, and before this held senior finance roles 

with Tubemakers of Australia Limited.

Limited, Chairman of Planwise AU, a Director of Swimming 

from 2007 to 2017, after joining the company as Chief Financial 

Business School’s Centre for Business Analytics and a member 

Australia and on the Lazard PE Fund advisory committee. From 

Officer. Previously, Paul was the Chief Executive Officer of TXU 

of the AICD’s Governance of Innovation and Technology Panel. 

2012 to 2017, Abi established and ran an advisory and 

Energy, a subsidiary of TXU Corp based in Dallas, Texas. He held 

management business, Absolute Partners, focusing on strategy, 

other senior financial management roles within TXU and 

mergers and acquisitions and disruption. Before that, she held 

previously worked in the investment banking and consulting 

senior management roles at KordaMentha’s 333, where she 

sectors. A former Director of the Worldsteel Association, Paul 

was Managing Director, and at ANZ Banking Group Limited, 

was Chairman of their Nominating Committee and Trustee of 

Incitec Pivot Limited and Amcor Limited.

the Melbourne Cricket Ground Trust. He has also served as 

Chairman for Australian Catholic Redress Ltd.

Previously, Wendy was a member of the Advisory Committee to 

the Digital Technology Taskforce of the Department of Industry, 

Science and Resources and a senior management executive in 

the information technology and consulting sectors. This 

includes her last 16 years with Accenture in various senior 

management positions in Australia, Asia Pacific and globally. 

Her board experience includes Blackmores Limited (where she 

Directorships of listed entities, current and recent  

Directorships of listed entities, current and recent  

(last three years):

(last three years):

Directorships of listed entities, current and recent  

was Chairman from 2022 to 2023), Commonwealth Bank of 

Non-executive Director of BHP Group Limited (since October 

Non-executive Director of Computershare Limited (since 

2017), Transurban Group Limited (since February 2020).

February 2018), Orora Limited (since February 2014), Sydney 

Airport Corporation Limited (April 2018 to March 2022).

(last three years):

Chairman of Commonwealth Bank of Australia Limited (since 

August 2022) and Non-executive Director (since January 2019).

Jacqueline Chow
MBA, BSc (Hons), GAICD 

Richard Freudenstein
LLB (Hons), BEc 

Scott Price
BA, MBA, MA 

Non-executive Director, Member of the Nomination 
Committee and the Audit and Risk Committee

Non-executive Director, Chairman of the People and Culture 
Committee and Member of the Nomination Committee

Non-executive Director, Member of the Nomination 
Committee and People and Culture Committee

Age: 51

Age: 58

Age: 62

Jacqueline Chow is a Non-executive Director of Boral Limited, 

Richard Freudenstein is the Chairman and a Non-executive 

Scott Price commenced as Group Chief Executive of DFI Retail 

nib Holdings Limited and Charter Hall Group. She is also a 

Director of Appen Limited as well as a Non-executive Director 

Group Holdings Limited on 1 August 2023, having retired in early 

Director of the Australia-Israel Chamber of Commerce of New 

of REA Group Limited (where he was Chairman from 2007 to 

2022 as Executive Vice-President; President of UPS International. 

South Wales.

2012). He is a board member of Cricket Australia and Deputy 

Scott was also previously UPS’s Chief Strategy and 

From 2016 to 2019, Jacqueline was a Director of Fisher & Paykel 

Chancellor of the University of Sydney.

Appliances. Jacqueline previously held senior management 

Richard was previously Chief Executive Officer of Foxtel (2011 to 

positions, including Chief Operating Officer, Global Consumer 

2016), Chief Executive Officer of The Australian and News Digital 

Transformation Officer and was responsible for strategic 

planning, Global Business Services and the company’s 

Advanced Technology Group.

and Food Service, with Fonterra Co-operative Group, one of 

Media at News Ltd (2006 to 2010), and Chief Operating Officer 

From 2009 to 2017, Scott led Walmart’s Asia store business 

the world’s largest dairy product producers and exporters. Prior 

at British Sky Broadcasting plc (2000 to 2006). His previous board 

before moving to the United States to lead global sourcing, 

to that, she was in senior management with Campbell Arnott’s 

positions include Ten Network Holdings Limited (2015 to 2016), 

international technology, real estate and strategy. He was also 

and Kellogg Company. She was also Programme Steering 

Foxtel (2009 to 2011) and Astro Malaysia Holdings Berhad (2016 

previously President and CEO of DHL Asia and then DHL Europe 

Group Director, Ministry for Primary Industries, New Zealand and 

to 2019). Richard was also a member of the Advisory Board of 

and began his career at The Coca-Cola Company in Asia. 

Deputy Chairman of the Global Dairy Platform Inc. She was 

artificial intelligence software company, Afiniti Ltd (2017 to 

Scott is a former board member of the not-for-profit World Food 

previously a Senior Advisor at McKinsey Consulting RTS.

2022).

Program USA.

Directorships of listed entities, current and recent  

Directorships of listed entities, current and recent  

Directorships of listed entities, current and recent  

(last three years):

(last three years):

(last three years):

Non-executive Director of Boral Limited (since March 2022), nib 

Chairman of Appen Limited (since October 2021) and Non-

Group Chief Executive and Director of DFI Retail Group 

Holdings Limited (since April 2018), Charter Hall Group (since 

executive Director (since August 2021), Non-executive Director 

Holdings Limited (and representative director on its affiliate, 

February 2021).

of REA Group Limited (since November 2006).

Robinsons Retail Holdings Inc) (since August 2023).

Australia Limited, Altium Limited, Accenture Software Solutions 

Australia and Diversiti. Currently, Wendy is a member of Chief 

Executive Women, serving on their Leaders Program 

Committee, and a graduate of the AICD.

Directorships of listed entities, current and recent  

(last three years):

Chairman of Blackmores Limited (November 2022 to August 

2023) and Non-executive Director (April 2021 to August 2023), 

Non-Executive Director of Commonwealth Bank of Australia 

Limited (March 2015 to October 2020). 

54

55

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportDirectors’ Report

The Directors present their report on the consolidated entity consisting of Coles Group Limited (‘the Company’) and its controlled 

entities at the end of, or during, the financial year ended 25 June 2023 (collectively, ‘Coles’ or ‘the Group’).

The information referred to below forms part of and is to be read in conjunction with this Directors’ Report:

•  the Operating and Financial Review

•  the Remuneration Report

•  Board of Directors: Biographical Details

•  Note 7.3 Auditor’s remuneration to the financial statements accompanying this report

•  Note 7.5 Events after the reporting period to the financial statements accompanying this report

•  the Auditor’s Independence Declaration required under section 307C of the Corporations Act 2001 (Cth)

Directors

The Directors in office as at the date of this Directors’ Report are:

NAME

POSITION HELD

PERIOD AS A DIRECTOR 

James Graham AM

Chairman and Independent, Non-executive Director

Appointed 19 November 2018

Leah Weckert

Terry Bowen

Managing Director and Chief Executive Officer 

Appointed 1 May 2023

Independent, Non-executive Director

Appointed 1 October 2022

Jacqueline Chow

Independent, Non-executive Director 

Appointed 19 November 2018

Abi Cleland

Independent, Non-executive Director

Appointed 19 November 2018

Richard Freudenstein

Independent, Non-executive Director

Appointed 19 November 2018

Paul O’Malley

Scott Price

Wendy Stops

Independent, Non-executive Director

Independent, Non-executive Director

Appointed 1 October 2020

Appointed 1 October 2022

Independent, Non-executive Director

Appointed 19 November 2018

The biographical details of the current Directors set out information about the Directors’ qualifications, experience, special 

responsibilities and other directorships.

The following persons were also Directors during FY23:

NAME

Steven Cain

POSITION HELD

PERIOD AS A DIRECTOR 

Managing Director and Chief Executive Officer

Appointed Chief Executive Officer  

17 September 2018 and  

Managing Director 2 November 2018

Retired as Managing Director and Chief 

Executive Officer on 30 April 2023

David Cheesewright

Independent, Non-executive Director

Appointed 19 November 2018 

Directors’ meetings

The number of Directors’ meetings (including meetings of committees of Directors) and the number of meetings attended by each 

of the Directors of the Company during the financial year are listed below:

DIRECTOR - CURRENT1,2

Held

Attended

Held

Attended

Held

Attended

Held

Attended

AUDIT AND RISK 

PEOPLE AND 

NOMINATION 

BOARD

COMMITTEE

CULTURE COMMITTEE

COMMITTEE

James Graham

Leah Weckert3

Terry Bowen4

Jacqueline Chow 

Abi Cleland

Richard Freudenstein

Paul O’Malley

Scott Price5 

Wendy Stops

DIRECTOR - FORMER

Steven Cain6

David Cheesewright7

12

2

9

12

12

12

12

9

12

10

12

12

2

9

12

12

12

12

9

12

10

10

3

5

5

5

3

5

5

5

5

5

5

3

5

5

5

5

3

3

4

2

4

4

4

4

2

4

4

4

2

4

4

4

4

2

4

4

1 

‘Held’ indicates the number of meetings held during the period that the Director was a member of the Board or Committee. 

2  

‘Attended’ indicates the number of meetings attended during the period that the Director was a member of the Board or Committee. 

3 

Leah Weckert commenced as Managing Director and Chief Executive Officer of Coles Group Limited on 1 May 2023. 

4     Terry Bowen was appointed as a Non-executive Director of Coles Group Limited and a member of the Nomination Committee with effect from 1 October 2022. 

Terry Bowen was appointed as a member of the Audit and Risk Committee with effect from 1 November 2022. 

5     Scott Price was appointed as a Non-executive Director of Coles Group Limited and a member of the Nomination Committee with effect from 1 October 2022.  

Scott Price was appointed as a member of the People and Culture Committee with effect from 1 November 2022. 

6   Steven Cain retired as Managing Director and Chief Executive Officer of Coles Group Limited on 30 April 2023.

7   David Cheesewright retired as a Non-executive Director of Coles Group Limited on 15 June 2023.

Directors’ shareholdings in the Company

Details of Directors’ shareholdings in the Company as at the date of this Directors’ Report are shown in the table below. All Directors 

have met the minimum shareholding requirement under the Board Charter.

DIRECTOR 

James Graham

Leah Weckert2

Terry Bowen

Jacqueline Chow

Abi Cleland

Richard Freudenstein

Paul O’Malley

Scott Price

Wendy Stops

NUMBER OF SHARES HELD1

500,188

257,829

16,545

20,000

19,816

25,000

3,809

1,000

35,000

Retired 15 June 2023

1 

 The number of shares held refers to shares held either directly or indirectly by Directors as at 22 August 2023. Refer to the Remuneration Report tables for total shares 

held by Directors and their related parties directly, indirectly or beneficially as at 25 June 2023.

2   As at 22 August 2023, Leah Weckert also holds 12,994 STI Shares and 266,039 Performance Rights. 

Company secretary

Daniella Pereira LLB (Hons), BA

Daniella Pereira was appointed the Company Secretary of Coles Group Limited on 19 November 2018. Daniella has an extensive 

career in legal, governance and company secretariat, including a 14-year career with ASX-listed industrial chemicals company, 

Incitec Pivot Limited. Daniella began her career as a lawyer with Ashurst (formerly Blake Dawson). 

Principal activities

The principal activities of Coles during the financial year were providing customers with everyday products, including fresh food, 

groceries, general merchandise, liquor and financial services through its store network and online platforms. 

On 1 May 2023, the Group completed the sale of its fuel and convenience retailing business to Viva Energy. Accordingly, the 

principal activities of Coles also included fuel and convenience retailing up to the date of completion. 

56

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
State of affairs

Sale of fuel & convenience business

As noted above, the Group sold its fuel and convenience retailing business during the year with completion on 1 May 2023. Refer to 

Note 5.3 Discontinued operations for further information.

CEO transition

Indemnification and insurance of officers

The Company’s Constitution requires the Company to indemnify any person who is, or has been, an officer of the Company, 

including the Directors, the Company Secretary and other executive officers, against the liabilities incurred while acting as such 

officers to the extent permitted by law.

As permitted by the Company’s Constitution, the Company has entered into a Deed of Indemnity, Insurance and Access with 

each of the Company’s Directors, Company Secretary, Chief Financial Officer and certain executives. No Director or officer of the 

On 21 February 2023, Coles announced the appointment of Leah Weckert as Managing Director and Chief Executive Officer of 

Company has received benefits under an indemnity from the Company during or since the end of the financial year.

Coles with effect from 1 May 2023, upon the retirement of Steven Cain.

Review and results of operations

A review of the operations of the Group during the financial year, the results of those operations and the Group’s financial position 

are contained in the Operating and Financial Review (‘OFR’). 

Business strategies and prospects for future financial years

The OFR sets out information on the business strategies and prospects for future financial years and refers to likely developments in 

Coles’ operations and the expected results of those operations in future financial years. Information in the OFR is provided to 

enable shareholders to make an informed assessment about the business strategies and prospects for future financial years of the 

Group. 

The Company has paid a premium in respect of a contract insuring current and former directors, company secretaries and 

executives of the Company and its subsidiaries against liability that they may incur as an officer of the Company or any of its 

subsidiaries, including liability for costs and expenses incurred by them in defending civil or criminal proceedings involving them as 

such officers, with certain exceptions. It is a condition of the insurance contract that no details of the premiums payable or the 

nature of the liabilities insured are disclosed.

Indemnification of auditors

Pursuant to the terms of engagement the Company has with its auditor, Ernst & Young (‘EY’ or ‘Auditor’), the Company has agreed 

to indemnify EY to the extent permitted by law and professional regulations, against any losses, liabilities, costs or expenses 

incurred by EY where they arise out of or occur in relation to any negligent, wrongful or wilful act or omission by the Company. No 

payment has been made to EY by the Company pursuant to this indemnity, either during or since the end of the financial year.

Information that could give rise to any likely unreasonable prejudice or material detriment to the Group, for example, information 

that is commercially sensitive, confidential or could give a third party a commercial advantage, has not been included. Other 

Non-audit services and auditor’s independence

than the information set out in the OFR, information about other likely developments in the Group’s operations and the expected 

Details of the non-audit services undertaken by, and amounts paid to, EY are detailed in Note 7.3 Auditor’s remuneration to the 

results of these operations in future financial years has not been included.

financial statements.

Events after the reporting date 

On 22 August 2023, the Directors determined a final dividend of 30.0 cents per fully paid ordinary share to be paid on 27 September 

The Board is satisfied that the provision of non-audit services during the year by the Auditor is compatible with, and did not 

compromise, the auditor independence requirements of the Corporations Act 2001 (Cth) for the following reasons:

2023, fully franked at the corporate tax rate of 30%. The aggregate amount of the final dividend to be paid out of profits, but not 

•  all non-audit services provided by EY were reviewed and approved to ensure they would not impact the integrity and 

recognised as a liability at 25 June 2023, is expected to be $402 million.

objectivity of the Auditor; and

Dividends

Dividends since Coles’ last Annual Report: 

PAID DURING THE YEAR

2022 final dividend

2023 interim dividend

TO BE PAID AFTER END OF YEAR

2023 final dividend

CENTS PER SHARE

$m

PERCENTAGE

DATE OF PAYMENT

TOTAL  AMOUNT  

FRANKED 

30.0

36.0

30.0

401

482

402*

100%

100%

28 September 2022

30 March 2023

100%

27 September 2023

DEALT WITH IN THE FINANCIAL REPORT AS

Dividends paid

NOTE

3.3

$m 

883

* 

Estimated final dividend payable, subject to variations in the number of shares up to the record date.

Environmental regulations

The activities of the Company are subject to a range of environmental regulations under the law of the Commonwealth of 

Australia and its states and territories. The Group is also subject to various state and local government food licensing requirements, 

and may be subject to town-planning regulations. While the Group has not incurred any significant liabilities under any significant 

environmental regulation during the financial year, the NSW EPA issued a Clean Up Notice relating to stockpiled plastics collected 

by REDcycle, which Coles is in the process of satisfying.  

•  the non-audit services provided did not undermine the general principles relating to auditor independence as set out in APES 

110 Code of Ethics for Professional Accountants as they did not involve reviewing or auditing the Auditor’s own work, acting in a 

management or decision-making capacity of the Company, acting as an advocate of the Company or jointly sharing risks or 

rewards.

A copy of the Auditor’s Independence Declaration forms part of this Directors’ Report.

Proceedings on behalf of the Company

No application has been made under section 237 of the Corporations Act 2001 (Cth) in respect of the Company, and there are no 

proceedings that a person has brought or intervened in on behalf of the Company under that section as at the date of this 

Directors’ Report. 

Rounding

The amounts shown in this Directors’ Report and in the financial statements have been rounded off, except where otherwise stated, 

to the nearest one million dollars, with the Company being in a class specified in the ASIC Corporations (Rounding in Financial/

Directors’ Reports) Instrument 2016/191.

Signed on behalf of the Board in accordance with a resolution of the Directors of the Company.

James Graham AM 
Chairman 

22 August 2023 

Leah Weckert
Managing Director and Chief Executive Officer

22 August 2023

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
Remuneration Report

Letter to shareholders from the Chair of the People and Culture Committee

Looking ahead 

Dear Shareholder,

The Board regularly reviews the remuneration and incentive frameworks, so that they continue to strongly align to our remuneration 

strategy and principles in support of delivering our Group strategy. For FY24, the Board has made three changes to STI metrics within 

On behalf of the Board, I am pleased to present the FY23 Remuneration Report for Coles Group Limited (‘the Company’) and its 

the Managing Director and CEO’s balanced scorecard. Firstly, Coles Online Sales will be removed as a financial metric and the 

controlled entities (together, ‘Coles’, ‘Coles Group’ or ‘the Group’). The Remuneration Report provides information on the 

weighting will be re-distributed between Group Sales and EBIT. This reflects our focus on growing Group Sales and EBIT through omni 

remuneration arrangements for our Key Management Personnel (KMP), which include the Managing Director and Chief Executive 

channel customers. Secondly, we will evolve the Customer Net Promoter Score (NPS) to become a two-stream metric including 

Officer (‘Managing Director and CEO’), Other Executive KMP and Non-executive Directors of the Company.

Company Performance 

both Strategic NPS and Store NPS. Strategic NPS was the measurement used in FY23 and provides a strategic measure of brand 

and experiences over time to identify opportunities to build stronger customer loyalty. Store NPS provides a localised measure of 

the customer experience at specific touch points to identify opportunities for operational improvement. The Board determined that 

In FY23, Coles has continued to deliver trusted value for its customers, with value campaigns and an exclusive brand portfolio 

a two-stream NPS metric has many benefits that will importantly lead to improved customer outcomes. Finally, a sustainability 

delivering a solid sales result and EBIT growth. Group sales revenue from continuing and discontinued operations increased by  

customer perception metric will replace the team member engagement metric (mysay). This metric will measure the percentage 

5.3% to $41.5 billion. Group EBIT from continuing and discontinued operations increased by 5.4% to $1,970 million supported by 

of customers who strongly agree that Coles undertakes environmentally sustainable practices. In FY23, the uplift in team member 

Smarter Selling benefits and a net reduction in direct COVID-19 costs. Group EBIT from continuing operations increased by 1.8%  

engagement was exceptional and positioned Coles above the benchmark for organisations of our size. Therefore, the Board 

to $1,859 million.  

Outcomes for FY23

determined the requirement for Executive KMP to drive our desired company culture should be reflected within the ‘Quality and 

Behaviour’ overlay within the STI framework, rather than remaining a standalone metric. The Board determined this reprioritisation 

of the Managing Director and CEO scorecard will appropriately shift focus to the Group’s refreshed purpose – ‘to help all 

The Board assessed the performance of the Executive KMP against their individual balanced scorecard. The Board determined to 

Australians eat and live better every day’. 

exclude the Coles Express sale and transaction impacts from the FY23 STI calculation as the approved targets were set prior to the 

divestment. If the Board had determined not to exclude these impacts, the Executive KMP STI outcomes would have been higher. 

No further changes were made to the Executive remuneration framework for FY24. 

Section 4.4 details the FY23 STI payments and includes a summary of the Board’s approach in determining the final STI payable to 

On behalf of the Board, I would like to thank all Coles team members for their commitment and contribution this year. 

Executive KMP, which ranged between 62.1% to 73.4% of the maximum STI opportunity. 

The FY21 LTI, which covered performance between FY21 and FY23, will vest on 30 August 2023. Based on performance against the 

two equally weighted LTI metrics, Cumulative Return on Capital (‘ROC’) and Relative Total Shareholder Return (‘RTSR’), 50% of the 

performance rights allocated to Executive KMP will vest. Cumulative ROC was measured as 109.3% of target with all performance 

rights aligned to this metric approved to vest. This result also excludes the impact of the Coles Express sale and transaction impacts, 

which did not change the vesting outcome. Relative TSR was below threshold at the 38th percentile against the comparator 

group, therefore no performance rights aligned to this metric will vest.

Executive KMP transition

Steven Cain retired from the role of Managing Director and CEO on 30 April 2023. On behalf of the Board, I would like to 

acknowledge Steven Cain’s leadership since re-joining Coles in 2018 to lead us through the demerger from Wesfarmers, 

establishing us as a standalone ASX listed organisation. On 1 May 2023, Leah Weckert succeeded Steven Cain as Managing 

Director and CEO. Leah’s appointment was the result of our executive succession planning process. This enabled Leah to grow and 

develop across many cross-functional portfolios at Coles, including in her previous roles as Chief People Officer, Chief Financial 

Officer, and Chief Executive, Commercial and Express. Leah is an outstanding executive with a proven track record of leadership 

and change within Coles, and the right person to lead our business into this next phase of growth.

Leah has taken the opportunity to review the structure of her Executive Leadership Team, which has resulted in several portfolio 

changes. This has notably expanded the portfolios for both SR (Charlie) Elias and Matthew Swindells. Charlie now leads Group 

Transformation and Procurement in addition to his current Chief Financial Officer portfolio. Matthew, our Chief Operations and 

Sustainability Officer, is now accountable for the opening and operation of our new Customer Fulfilment Centres in partnership with 

Ocado. All manufacturing portfolios have also been consolidated under Matthew’s leadership.

Richard Freudenstein
Chair of the People and Culture Committee

60

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Coles Group 2023 Annual ReportColes Group 2023 Annual ReportIntroduction

The Directors of Coles Group Limited (the Company) present the Remuneration Report for the Company and its controlled entities 

(together, ‘Coles’, ‘Coles Group’ or ‘the Group’) for the financial year ended 25 June 2023 (FY23). This Remuneration Report forms 

part of the Directors’ Report and has been prepared in accordance with section 300A of the Corporations Act 2001 (Cth) and is 

audited.

This Remuneration Report covers the period from 27 June 2022 to 25 June 2023.

Structure of this report

The Remuneration Report is divided into the following sections:

SECTION

(1) Key Management Personnel

(2) Remuneration governance

(3) Remuneration policy and structure overview

(4) FY23 Executive KMP remuneration outcomes

(5) FY23 Non-executive Director remuneration

(6) Ordinary Shareholdings

Section 1: Key Management Personnel 

We have prepared this Remuneration Report in respect of the Group’s Key Management Personnel (‘KMP’), being the people who 

have the authority and responsibility for planning, directing and controlling the Group’s activities, either directly or indirectly. This 

includes the Board of Directors and Executive KMP.

The ‘Executive KMP’ consists of the Managing Director and CEO, and all other executives considered to be KMP. References to 

‘Other Executive KMP’ means the Executive KMP excluding the Managing Director and CEO.

Table 1 shows the people who were considered KMP of the Group during FY23.

Table 1: KMP

Non-executive Directors

NAME

Current

POSITION HELD

TERM

James Graham AM

Chairman and Non-executive Director

Full Year

Terry Bowen

Non-executive Director

Jacqueline Chow

Non-executive Director

Abi Cleland

Non-executive Director

Richard Freudenstein

Non-executive Director

Paul O’Malley

Scott Price

Wendy Stops

Former

Non-executive Director

Non-executive Director

Non-executive Director

Appointed 1 October 2022

Full Year

Full Year

Full Year

Full Year

Appointed 1 October 2022

Full Year

David Cheesewright

Non-executive Director

Retired 15 June 2023

Executive KMP1

NAME

Current

POSITION HELD

TERM

Leah Weckert2

Managing Director and Chief Executive Officer from  

Full Year

1 May 2023 Chief Executive, Commercial and Express  

to 30 April 2023

SR (Charlie) Elias

Chief Financial Officer

Matthew Swindells

Chief Operations and Sustainability Officer

Full Year 

Full Year

Former

Steven Cain

Managing Director and  

Chief Executive Officer

Retired 30 April 2023

1  Anna Croft will commence in the role of Chief Commercial Officer in January 2024.

2 

Leah Weckert has retained accountability for the Chief Executive Commercial portfolio for the period the role is vacant. 

Section 2: Remuneration Governance

2.1 Governance framework

The following infographic provides an overview of the remuneration governance framework that has been established by the Group. 

Further information regarding the membership and meetings of the People and Culture Committee is provided in the Directors’ 

Report.

The Board

The Board maintains overall accountability for oversight of the Group’s remuneration policies to ensure they are aligned with 

the Group’s vision, values, strategic objectives and risk appetite. The Board approves all remuneration and benefit 

arrangements as they relate to the Managing Director and CEO, and executive-level direct reports to the Managing Director 

and CEO (‘Executive Direct Reports’), and the Non-executive Directors, having regard to the recommendations made by the 

People and Culture Committee. The Board maintains absolute discretion to either positively or negatively adjust the 

remuneration outcomes for the Managing Director and CEO, and Executive Direct Reports. The Board will use its discretion 

based on the provision of supporting data and its assessment of performance aligned to the Group’s values and LEaD 

behaviours, risk, compliance, reputational, safety and sustainability considerations as well as the quality of earnings delivered.

Audit and  
Risk Committee

People and Culture Committee

External advisors

The role of the Committee is to assist the Board in fulfilling its 

The People and Culture 

The Audit and Risk 

responsibilities to shareholders and regulators in relation to 

Committee may seek 

Committee advises the 

the Group’s remuneration policies. The Committee does 

advice from independent 

Board and People and 

this by reviewing and making recommendations to the 

remuneration consultants 

Culture Committee on 

Board on matters including, but not limited to:

any risk, conduct and 

compliance matters that 

may relate to executive 

remuneration outcomes 

and/or financial targets 

and results.

•  setting remuneration arrangements of Non-executive 

Directors, the Managing Director and CEO, and 

Executive Direct Reports

•  the annual performance review of the Managing 

Director and CEO and Executive Direct Reports

in determining appropriate 

remuneration policies for 

the Group, and specifically 

remuneration 

arrangements for the 

Managing Director and 

CEO, and Executive Direct 

•  assessing remuneration outcomes for the Managing 

Reports. 

Director and CEO and Executive Direct Reports.

The Committee delegates authority for the operation and 

administration of all Group incentive and equity plans to 

management.

Shareholders and other stakeholders

Management

The People and Culture Committee may consult with 

Management makes recommendations to the People and 

shareholders, proxy advisors and other relevant 

Culture Committee on matters including, but not limited to:

stakeholders, in determining appropriate remuneration 

policies for the Group, including remuneration 

arrangements for the Managing Director and CEO, and 

Executive Direct Reports.

•  remuneration arrangements of Executive Direct Reports, 

including the establishment of any new incentive and 

equity plans, or amendments to the terms of existing 

arrangements

•  annual performance review of Executive Direct Reports

•  changes to the Group’s remuneration policies.

External advisors may be engaged either directly by the People and Culture Committee or through management, to provide 

information on remuneration-related issues, including benchmarking information and market data.

During FY23, Mercer provided independent benchmarking in relation to executive remuneration to management and the People 

and Culture Committee. No remuneration recommendations were made by external consultants. The People and Culture 

Committee is satisfied that the information provided was free from undue influence by any executive.

62

63

Coles Group 2023 Annual ReportColes Group 2023 Annual Report2.2 Corporate governance policies related to remuneration

Executive KMP remuneration is delivered using both fixed and variable (at-risk) components as outlined in the following graphic.

Our robust remuneration framework is supported by several corporate governance polices related to remuneration including those 

following.

2.2.1 Securities Dealing Policy

Our Executive KMP remuneration is delivered through a simple,  
three element structure using both fixed and variable (at-risk) components.

Fixed elements

Variable elements

Coles has adopted a Securities Dealing Policy that applies to all Group team members including Non-executive Directors and 

Executive KMP and their connected persons, as defined within the policy. This policy sets out the insider trading laws all Group team 

1. Total Fixed Compensation (TFC)

2. Short-term incentive (STI)

3. Long-term incentive (LTI)

members must comply with, including specific restrictions with which KMP must comply. This includes obtaining approval prior to 

trading in the Group’s securities and not trading within Blackout Periods, other than with approval in exceptional circumstances as 

detailed within the policy. The policy aims to protect the reputation of the Group and maintain confidence in trading in the Group’s 

securities. It prohibits specific types of transactions being made that are not in accordance with market expectations or may 

otherwise give rise to reputational risk. In accordance with the policy, all directors, the Managing Director and CEO, Executive 

Direct Reports and their connected persons are prohibited from hedging their exposure to Company securities.

2.2.2  Minimum Shareholding Policy 

The Group’s Minimum Shareholding Policy is a key means by which the interests of the KMP are aligned with those of the 

shareholders. The policy requires both Non-executive Directors and Executive KMP to build and maintain a significant shareholding 

in the Group.

Non-executive Directors

Non-executive Directors are required to hold at least 1,000 ordinary shares in the Company within six months of their appointment. 

The shares may be held by a Non-executive Director either in their own name, or indirectly in the name of a custodian, depository, 

or an entity controlled by the Non-executive Director or a closely related party. As at the date of this Remuneration Report, each 

Non-executive Director satisfies this requirement.

Within five years of appointment, each Non-executive Director is expected to increase their shareholding to an amount equivalent 

to 100% of their annual base fee at that time. The details of each Non-executive Director’s shareholding are summarised in Table 10.

Executive KMP

Executive KMP are required to achieve a minimum shareholding equivalent to 100% of Total Fixed Compensation (TFC) by the latter 

of five years from the date they commence, or five years from the introduction of the policy on 1 July 2019. The details of each 

Executive KMP shareholding are summarised in Table 11.

In addition to Executive KMP, this policy also applies to all other Executive Direct Reports.

Section 3: Executive remuneration policy and structure overview

3.1 Executive remuneration policy for FY23

Our remuneration framework is aligned with our Group strategy and is guided by our remuneration principles. The People and 

Culture Committee determined the framework is appropriately aligned with our strategy and the interests of our shareholders.

How it is delivered

Cash

Cash

Equity (Shares)

Equity (Performance Rights)

How it works:

TFC consists of base salary and 

The STI is paid as part cash, part deferred 

The LTI is delivered in Performance Rights, 

superannuation.

equity ‘STI Shares’ as follows:

subject to a 3-year Performance Period.

Our target position is the 50th 

•  Managing Director and CEO 50% 

The opportunity levels are:

percentile of the ASX 10–40 

deferred into STI Shares and restricted for 

•  Managing Director and CEO 175%  

comparator group (plus 

2 years

of TFC

reference to local and 

international retailers, as 

required)

•  Other Executive KMP 25% deferred into 

•  Other Executive KMP 150% of TFC

STI Shares and restricted for 1 year

The STI opportunity level for all Executive 

KMP is:

•  80% of TFC at target

•  120% of TFC at maximum

The LTI is measured against:

•  50% Relative Total Shareholder Return 

(RTSR) (ASX 100 comparator group)

•  50% cumulative Return on Capital (ROC) 

A dividend equivalent payment is made in 

The STI is measured against an individual 

shares upon vesting.

balanced scorecard consisting of:

•  60% financial measures

•  40% strategic and non-financial 

measures

The STI scorecard includes a mixture of 

group and functional strategic measures.

What it does

Allows us to attract and retain 

key talent through competitive 

and fair fixed remuneration.

Incentivises strong individual and Company 

performance, based on strategically 

 Aligns reward with creation of sustainable, 

aligned deliverables, through variable, 

long-term shareholder value.

at-risk payments.

FY23

FY24

FY25

What are the time horizons of the awards?

Market competitive

Performance-based

Creates long-term value 

Fit for purpose 

Retail is a globally 

A strong link to 

competitive industry.  

performance-based pay 

We need to be able to 

to support the 

for shareholders

Ensuring there is a  

common interest  

Designed to be relevant  

to how the Group 

operates. It needs to  

attract, motivate and 

achievement of strategy 

between executives  

be simple to articulate, 

C
F
T

Performance Period (1 year)

Salary paid during the year

Performance Period (1 year)

retain high-calibre 

aligned with short, 

and shareholders by 

drive the right behaviours 

MD & CEO – 50% paid in cash

executives from both  

medium-and long-term 

aligning reward with  

and ensure we deliver  

on our strategy.

I
T
S

Other Executive KMP – 75% paid in cash

1-year vesting period

the local and global  

financial targets.

talent market. 

the achievement  

of sustainable  

shareholders returns.

Specific performance measures and outcomes for FY23 are included in section 4. Details of prior years’ remuneration, including 

performance measures and outcomes, are set out in the Remuneration Reports of prior Annual Reports, which are available on the 

Coles website.

64

Other Executive KMP - 25% deferred in Shares held in restriction for 1 year

MD & CEO - 50% deferred into Shares held in restriction for 2 years

2-year vesting period

I
T
L

3-year vesting period, vesting occurs post FY25 results

Performance Period (3 years)

Performance Rights vest subject to performance hurdles being met

65

Coles Group 2023 Annual ReportColes Group 2023 Annual Report3.2 FY23 target remuneration mix for Executive KMP

3.5 Former Managing Director and CEO entitlements

The FY23 total target remuneration mix for the Executive KMP is in Graph 1.

Steven Cain retired as Managing Director and CEO on 30 April 2023. Steven Cain will receive his contractual entitlements and 

Graph 1 – Total target remuneration mix

Managing Director and CEO

Other Executive KMP1

50%

28%

11%

11%

46%

30%

18%
6%

1  Matthew Swindells’ remuneration also includes an Medium Term Incentive (refer section 4.5)

3.3 Executive KMP employment agreements

TFC

STI Cash

STI Equity

LTI

benefits outlined below:

•  Payment of his TFC up to and including 20 February 2024 (‘employment end date’);

•  Payment of statutory accrued leave entitlements;

•  A pro-rated FY23 STI award calculated up until 30 April 2023 and paid/allocated in the ordinary course with all other terms of the 

STI plan continuing to apply;

•  STI Shares held at the time of retirement were retained and will be released in accordance with the terms of the applicable STI 

plan; and

•  Performance Rights held at the time of retirement will be pro-rated based upon the employment end date with vesting subject 

to the original performance and vesting conditions in the applicable LTI plan.

As required by the Accounting Standards, all expenses relating to the period 1 May 2023 to the employment end date have been 

recognised in FY23. Therefore, the total compensation for Steven Cain in Table 6 includes: payment of TFC for the period 26 June 

2023 to the employment end date (not paid in FY23) and expensing of pro-rated unvested Performance Rights that would ordinarily 

have been recognised in future years.

Section 4: FY23 Executive KMP remuneration outcomes

Executive KMP employment terms are formalised in employment contracts that have no fixed term. Specific information relating to 

4.1 Company performance

the terms of the Executive KMP’s employment contracts is in Table 2.

Table 2: Executive KMP employment contracts

NAME

Current

Leah Weckert

SR (Charlie) Elias

Matthew Swindells2

Former

Steven Cain3

NOTICE PERIOD1

RESTRAINT OF TRADE

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

1 

 Executive KMP can be terminated without notice if they are found to have engaged in serious or willful misconduct, are seriously negligent in the performance of 

their duties, commit a serious or persistent breach of their employment contract, or commit an act, whether at work or otherwise, that would bring the Group into 

disrepute. The Group may also make a payment in lieu of notice.

2  Matthew Swindells’ notice period increased from 6 months to 12 months on 1 October 2022 aligned to the date of his annual remuneration review.

3 

 Steven Cain’s entitlements on ceasing employment are in accordance with his employment contract, and the terms of the STI and LTI plans that Steven Cain 

participated in as Executive KMP.

3.4 Current Managing Director and CEO remuneration arrangements

Leah Weckert commenced as Managing Director and CEO on 1 May 2023. Leah Weckert’s remuneration as disclosed to the ASX 

on 21 February 2023 is outlined below.

COMPONENT

Total Fixed Compensation (TFC)

Short Term Incentive (STI)

AMOUNT

$2,000,000 per annum (including superannuation)

Target Opportunity – 80% of TFC

Maximum Opportunity – 120% of TFC

50% of the STI outcome will be deferred into STI Shares which will 

be restricted for a period of two years and granted subject to 

shareholder approval at the Coles Annual General Meeting.

Long Term Incentive (LTI) 

Target Opportunity – 175% of TFC

Performance Rights will be granted under the LTI subject to 

shareholder approval at the Coles Annual General Meeting.

The remuneration framework has been designed to reward Executive KMP for their contribution to the collective performance of 

the Company, and to support the alignment between the remuneration of Executive KMP and shareholder returns.

The following graphs and table represent the relationship between remuneration of Executive KMP and the Group’s financial 

performance over the last five financial years (including FY23). 

Short-term measures

Long-term measures

Sales Revenue1, 2
($m)

Coles Online Sales1, 3
($m)

EBIT2
($m)

TSR4
(%)

ROC5
(%)

5
8
5
8
3

,

9
6
3
9
3

,

1
7
4
1
4

,

8
0
4
7
3

,

1
0
0
5
3

,

8
9
9
1

,

1
0
3
1

,

1
0
1
1

,

6
1
8
2

,

7
4
8
2

,

2
6
7
1

,

7
6
4
1

,

3
7
8
1

,

9
6
8
1

,

0
7
9
1

,

.

7
1
3

ROC

(ROC pre AASB16)

.

1
9
3

.

1
8
3

.

2
5
3

.

9
2
3

.

8
0
3

6
9

.

9
3

.

2
7

.

9
6

.

.

2
5
1

.

0
6
1

.

4
6
1

.

5
6
1

FY19

FY20

FY21

FY22 FY23

FY19

FY20

FY21

FY22 FY23

FY19

FY20

FY21

FY22 FY23

FY19

FY20

FY21

FY22 FY23

FY19

FY20

FY21

FY22

FY23

STI outcomes (AVG Executive KMP % of maximum)

LTI outcomes (% of maximum)

Dividends determined in respect of the financial year (cents)6

Closing share price (at end of financial year)7

FY19

39.0%

n/a

35.5

$13.35

FY20

97.4%

n/a

57.5

$16.79

FY21

88.2%

97.6%

61.0

$16.83

FY22

73.1% 

100%

63.0

$17.81

FY23

67.3%

50%

66.0

$18.40

1 

2 

FY21 Sales revenue and online sales have been restated to reflect a reclassification of fulfilment income to Sales revenue (previously reported within Other Income). 

FY23 Sales revenue and EBIT includes continuing and discontinued operations.

3  Coles Online Sales comprises retail sales on a gross basis before adjusting for concession sales and the cost of Flybuys scheme points. 

4 

 Total Shareholder Return (TSR) is calculated as the change in share price during the financial measurement period plus dividends reinvested on the respective 

ex-dividend dates.

5  ROC is Group EBIT divided by capital employed. Capital employed is calculated on a rolling average basis (seven months in FY19).

6 

7 

The dividends determined in respect of the financial year reflect the dividends determined for the financial year irrespective of the dividend payment date.

The opening share price on listing on the ASX on 21 November 2018 was $12.49.

4.2 Board oversight of remuneration outcomes

The Board maintains absolute discretion to ensure remuneration outcomes are appropriate in the context of the Company’s 

performance, our customer experience and shareholder expectations. The Board has discretion in evaluating the achievement 

against performance measures, including to adjust for unusual factors. The steps undertaken by the Board to inform their decisions 

with respect to remuneration outcomes for FY23 is further outlined in sections 4.3 to 4.6.

66

67

Coles Group 2023 Annual ReportColes Group 2023 Annual Report4.3  Total Fixed Compensation (TFC)

TFC is designed to be competitive to attract, motivate and retain the right talent. The TFC for Executive KMP is compared to the ASX 

10–40 (based on market capitalisation) benchmark group, as well as local and international retailers. We target TFC at the 50th 

percentile of this peer group for comparable roles. This approach to benchmarking has remained unchanged since FY19.

The Board reviewed Executive KMP TFC and total remuneration packages against the comparator group during FY23. This review 

was informed by a detailed benchmarking exercise conducted by Mercer. The Board determined that there would be no increase 

to the former Managing Director and CEO’s TFC, however it was appropriate to award TFC increases ranging between 3.5% and 

4.0% to each of the other Executive KMP, effective 1 October 2022. 

Following the retirement of Steven Cain, and the subsequent appointment of Leah Weckert to the role of Managing Director and 

CEO, several leadership and portfolio changes occurred across the Coles Executive Leadership Team. This included an expanded 

leadership portfolio for SR (Charlie) Elias and Matthew Swindells. As a result, the Board decided to bring forward the FY24 fixed 

remuneration review for both. A TFC increase of 11.7% was awarded to SR (Charlie) Elias and a TFC increase of 7.8% was awarded to 

Matthew Swindells both effective 1 May 2023. The Board determined this level of increase was appropriate to better position their 

total remuneration packages against the detailed benchmarking provided by Mercer.    

4.4 Short-term incentive (STI)

The Group’s STI rewards Executive KMP for the achievement of key short-term performance measures.

The FY23 STI payable for the Executive KMP was assessed against individual balanced scorecards consisting of Financial, Strategic 

and Non- financial metrics. The scorecards include a mix of group and functional strategic metrics. The balanced scorecard 

approach for Executive KMP provides a simple and transparent approach to highlighting performance priorities, measuring 

performance outcomes against each weighted metric, and gives clarity regarding the connection between the performance 

assessment and reward outcomes.

Group EBIT: EBIT from continuing operations increased by 1.8% supported by Smarter Selling benefits and a net reduction in direct 
COVID-19 costs. This was delivered despite investments in value and the major project implementation operating expenditure for 

the Witron and Ocado projects. Discontinued operations contributed $111 million in EBIT.

Group Sales: Sales revenue growth from continuing operations increased by 5.9%. This was delivered through the ‘Dropped & 
Locked’ value campaigns and the successful execution of trade plans, including festive events. Discontinued operations 

contributed $988 million in Sales revenue.

Coles Online Sales: Online sales for the full year increased by 1.1% and did not meet threshold performance. Strong online sales 
growth of 10.1% was delivered in the second half of FY23 following a decline in online sales of 6.6% in the first half as COVID-19 

behaviours normalised and some customers returned to shopping in store.

Transformation Ocado Program: The CFC in Victoria will be delayed with the incremental ramp up period expected to 
commence mid-FY25. The New South Wales CFC is expected to be commissioned with an incremental ramp up period 

commencing end 2H FY24. The impacts of the delays are likely to increase the project capital and operating expenditure by 

approximately $70 million and $50 million respectively. Total capital expenditure is now expected to be approximately $400 million 

of which 55% has been incurred to the end of FY23, with the balance expected to be incurred in FY24 and FY25. 

Safety Index: Team member safety as measured by the Group safety index improved by 11.7% across FY23. TRIFR performance also 
reduced by 9.2%.

People mysay: Achieved our highest ever team member engagement score which increased by 3 percentage points. 

Customer NPS: NPS was impacted during the year from availability challenges and did not meet threshold performance. 
Pleasingly, NPS began to improve in the fourth quarter of FY23, driven by improved availability and range.

The Board determined to exclude the Coles Express sale and transaction impacts from the FY23 STI calculation as the approved 

targets were set prior to the divestment. If the Board had determined not to exclude these impacts, the Executive KMP STI outcomes 

The scorecards include a ‘Quality and Behaviour’ overlay that considers;

would have been higher.

•  how the Executive KMP achieved performance aligned with the Group’s values and LEaD behaviours;

Other Executive KMP shared the same financial measures as the Managing Director and CEO, except that: 

•  risk, compliance and reputational matters; and

•  the quality of earnings delivered.

The Executive KMP had an at target STI opportunity of 80% of TFC. The maximum STI opportunity for Executive KMP is 120% of TFC, 

which is equivalent to 150% of the target STI opportunity. The FY23 Group Financial performance measures contributed to a 

•  the Chief Financial Officer had a Group cash realisation metric which was achieved in full for FY23 instead of an Online Sales 

metric, and 

•  the Chief Executive, Commercial and Express had an Own Brand Sales metric which was achieved in full for FY23 instead of an 

Online Sales metric and was of the same weighting. 

maximum weighting of 110% of the STI opportunity for all Executive KMP (60% weighting at target). The Strategic and Non-financial 

Strategic and Non-financial measures for Other Executive KMP are also aligned to the Managing Director and CEO with variations 

measures contribute up to 40% of the target STI opportunity for all Executive KMP.

relevant to their portfolio. For FY23, achievement against Strategic and Non-financial measures for Other Executive KMP ranged 

Details of the performance measures for the Managing Director and CEO’s calculated balanced scorecard for FY23 are set out in 

from not achieved to fully achieved. The outcomes are set out in Table 4 in section 4.4.1. 

Table 3. The same balanced scorecard also applied to the former Managing Director and CEO.

4.4.1  FY23 STI award

Table 3: FY23 Performance measures for the Managing Director and CEO

Maximum 

Actual STI 

Weighting

Weighting

Target

Outcome

Outcome

Measures

Financial 

Performance 

(60% weighting)

Group EBIT

Group Sales

Coles Online Sales

Strategic 

Transformation  

Performance 

Ocado Program

(40% weighting)

35%

15%

10%

10%

70%

30%

10%

10%

$1,886m

$40,744m

$3,328m

On time, budget 

and strategy

$1,970 
Above Target

$41,471 
Above Target

2,847 
Below Threshold

Not achieved 
Below Threshold

New Index 

11.7% index 

 Baseline  

improvement 

Safety Index

10%

10%

including  

5% TRIFR 

improvement

People mysay

10%

10%

1pp improvement

9.2% TRIFR 
improvement 
Above Target

3pp 
improvement 
Above Target

Customer NPS

10%

10%

3.6 point 

improvement

4.3 point 
decrease 
Below Threshold

Overall 

Performance

68

43.1%

30%

0%

0%

10%

10%

0%

93.1% 

(74.5% of TFC)

The Board assessed performance against the calculated balanced scorecards of the Managing Director and CEO, and the Other 

Executive KMP, to determine any STI award payable. The Board also considered the appropriate application of the ‘Quality and 

Behaviour’ overlay to determine the final Executive KMP STI outcomes for FY23 as detailed in Table 4.

Table 4: FY23 Executive KMP STI outcomes

STI OPPORTUNITY1

TARGET  

MAXIMUM 

80%

120%

$

NAME

Current

Leah Weckert5

$953,688

$1,430,532

SR (Charlie) Elias

Matthew Swindells

$784,708

$752,026

$1,177,062

$1,128,039

$947,315

$864,160

$760,487

STI AWARDED

STI 

FORFEITED4

% OF  

TFC

79.5%

88.1%

80.9%

CASH2

EQUITY3

(%)

$473,658

$648,120

$570,366

$473,657

$216,040

$190,121

33.8%

26.6%

32.6%

Former

Steven Cain6

$1,432,548

$2,148,822

$1,334,061

74.5%

$667,031

$667,030

37.9%

1 

 The minimum STI opportunity was nil. The value of target and maximum STI opportunities are pro-rated and reflect changes to TFC in FY23 for Leah Weckert, SR 

2 

3 

(Charlie) Elias and Matthew Swindells. 

The FY23 cash component of the STI will be paid on or about 15 September 2023.

 The FY23 equity component of the STI will be granted in STI Shares following the Coles’ 2023 AGM, using a 10-day Volume Weighted Average Price (VWAP) for the 

period up to, and including, 25 June 2023 of $18.18. Shareholder approval will be sought for the grant of equity to the Managing Director and CEO at the Coles’ 

2023 AGM.

4  As a percentage of STI maximum opportunity.

5 

 Leah Weckert’s total STI award represents an amount of $698,301 related to her role of Chief Executive, Commercial & Express up until 30 April 2023 and $249,014 

related to her role of Managing Director and CEO from 1 May 2023.

6 

Steven Cain’s STI cash and equity values represent the pro-rata amount earned up to 30 April 2023. 

69

Coles Group 2023 Annual ReportColes Group 2023 Annual Report4.4.2 Other terms of the FY23 Short term incentive (STI)

4.6 Long-term incentive (LTI)

What was the Performance Period?

 27 June 2022 to 25 June 2023.

Why were the performance conditions chosen?

The Financial measures align with the Company’s strategy and the commitments made to shareholders. In particular, Group EBIT 

focuses on delivering strong earnings through the business cycle and ensuring strong returns for shareholders. Including sales 

The LTI rewards Executive KMP for the achievement of long-term sustainable returns for shareholders.

For FY23, the LTI component of Executive KMP remuneration was delivered in Performance Rights. The Performance Period for the 

FY23 LTI runs from 27 June 2022 to 29 June 2025 (FY23–FY25).

Performance Rights will vest subject to the satisfaction of the following performance conditions measured over the Performance 

Period:

metrics as well as Group EBIT ensures a strong focus on our capability to deliver sustainable returns for shareholders in the long 

•  50% of Performance Rights are subject to a cumulative return on capital (ROC) hurdle (‘ROC component’)

term.

The Strategic and Non-financial metrics aligned to the Coles Group strategy.

•  50% of Performance Rights are subject to a relative total shareholder return (RTSR) performance hurdle. Coles’ RTSR will be 

compared to companies in the S&P ASX100 (Comparator Group) at 26 June 2022.

The Board replaced the TRIFR safety metric for all Executive KMP with a broader Safety index, which goes beyond TRIFR and has 

The Board chose these performance conditions because they provide a direct link between Executive KMP reward and sustained 

a greater focus on lead indicators. The Safety Index includes TRIFR and various safety leading measures that will help measure 

shareholder returns, to promote further alignment with shareholders.

how well incidents and injuries are being prevented from occurring in the first place, as well as strengthen other health and safety 

outcomes in the workplace.

How were the performance conditions assessed?

Performance against the balanced scorecard metrics was assessed by the Board based on the Company’s annual audited 

results, financial statements and other data provided to the Board. The Board determined this method is the most appropriate 

way to assess the true performance of the Company’s and the Executive KMP’s contributions to determine remuneration 

outcomes.

What portion of the STI component was deferred into equity?

The equity deferred amount is determined once the individual balanced scorecard calculation has been completed and the 

total STI award is determined (see Table 4). Fifty per cent of the total STI award for the Managing Director and CEO, is deferred 

into equity, and 25% of the total STI award for   the Other Executive KMP is deferred into equity.

4.6.1 ROC component

Vesting of the Performance Rights in the ROC component is subject to achievement of at least 95% of the Cumulative ROC target 

over the Performance Period.

Cumulative ROC measures the Company’s average annual return on capital over the Performance Period against targets set by 

the Board. Cumulative ROC is calculated based on the Company’s audited financial information. The Board will assess Cumulative 

ROC after the end of the Performance Period.

In assessing achievement against the Cumulative ROC performance condition, the Board may have regard to any matters that it 

considers relevant and retains discretion to review outcomes to ensure the results are appropriate.

The number of Performance Rights in the ROC component that vest, if any, will then be based on the Group’s Cumulative ROC 

performance determined over the Performance Period by reference to the following vesting schedule:

The number of STI Shares that will be granted and subject to deferral is calculated by using the 10-day VWAP up to and including 

GROUP CUMULATIVE ROC OVER THE PERFORMANCE PERIOD

% OF PERFORMANCE RIGHTS THAT VEST

the final day in the Performance Period (i.e. 25 June 2023). STI Shares are unable to be traded during the restricted period, being 

one year for the Other Executive KMP and two years for the Managing Director and CEO. Once the restricted period ends, the 

Executive KMP may trade these shares subject to Coles’ Securities Dealing Policy.

When will the FY23 STI award be paid?

Equal to or below 95% of the Cumulative ROC target is achieved

0%

Between 95% and 105% of the Cumulative ROC target is achieved

Straight-line pro rata vesting between 0% and100%

Equal to 105% or above of the Cumulative ROC target is achieved

100%

The ROC targets are considered by Coles to be commercially sensitive. However, the Board will disclose the relevant vesting 

The cash component of the STI award will be paid in September 2023.

outcomes following the end of the Performance Period.

The equity component of the STI award will be allocated following the Coles 2023 AGM, where shareholder approval will be 

4.6.2 RTSR component

sought for the grant to Leah Weckert, Managing Director and CEO.

The number of Performance Rights in the RTSR component that vest, if any, will be based on Coles’ RTSR ranking within the 

What happens if an Executive KMP leave the organisation prior to payment?

Comparator Group over the Performance Period, as set out in the following vesting schedule:

In the event of resignation or dismissal for cause or significant underperformance prior to payment of the STI, an Executive KMP 

will not be eligible for any STI award, unless the Board determines otherwise.

What happens if an Executive KMP leaves the organisation before their STI Shares vest?

During the restricted period, if an Executive KMP leaves the organisation in the event of resignation or dismissal for cause or 

significant underperformance, all STI Shares will be forfeited unless the Board determines otherwise.

In any other circumstances (including by reason of redundancy, permanent disability, death or ill health) the shares will continue 

on foot until the relevant vesting date, unless the Board determines otherwise.

COLES RTSR RANK IN THE COMPARATOR GROUP

% OF PERFORMANCE RIGHTS THAT VEST

Below the 50th percentile

Equal to the 50th percentile

0%

50%

Between 50th percentile and 75th percentile

Straight-line pro rata vesting between 50% and 100%

Equal to the 75th percentile or above

100%

Following testing, any Performance Rights that do not vest will lapse. There is no re-testing of awards. The Board has discretion to 

adjust the comparator group to take account of events such as takeovers, mergers and demergers.

Can the Board amend the STI program?

4.6.3 FY23 LTI outcomes

The Board retains discretion to suspend or terminate the program at any time and amend all or any elements of the program up 

Performance Rights granted under the FY23 LTI will be tested following the end of FY25 (the end of the Performance Period). Details 

until the date of payment.

4.5 Other Executive KMP remuneration

At the time of the leadership transition from Steven Cain to Leah Weckert, the Board approved a Medium-Term Incentive (MTI) for 

Matthew Swindells with the opportunity to earn up to $1 million. The Board determined this incentive was appropriate to retain 

of the number of Performance Rights granted under the FY23 LTI are included in section 4.7. Details of equity awards granted to 

Executive KMP in prior years (including applicable performance conditions and vesting dates) have been disclosed in previous 

Remuneration Reports.

4.6.4  Other terms of the FY23 LTI

Matthew Swindells following the expansion of his portfolio to include the opening and operations of the new Customer Fulfilment 

How was the LTI award delivered?

Centres and the consolidation of manufacturing operations. The MTI is split into two tranches. The first tranche of up to 40% of the 

total opportunity is payable in cash in FY24. The second tranche of up to 60% of the total opportunity is payable in cash in FY25. Any 

payment made to Matthew Swindells will be assessed against achievement of the successful build and go-live for the new 

Customer Fulfilment Centres in NSW and Victoria and the successful integration of the milk processing plants, subject to transaction 

The LTI award was delivered in Performance Rights. Each Performance Right entitles the Executive KMP to one ordinary share in 

the Company on vesting. The Board retains a discretion to make a cash equivalent payment in lieu of an allocation of shares.

Performance Rights vest subject to achievement of relevant performance conditions and were allocated at no cost to the 

completion. The MTI is subject to a service condition whereby Matthew Swindells cannot have resigned or left employment with 

Executive KMP, and no amount is payable on vesting. 

Coles at the time of each payment, to be eligible.

70

71

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportWhen were Performance Rights allocated?

The Performance Rights for all Executive KMP under the FY23 LTI plan were allocated on 30 November 2022, following the Coles’ 

2022 AGM (at which the grant made to the former Managing Director and CEO was approved for the purposes of ASX Listing 

Rule 10.14 and details of which are published in this FY23 Remuneration Report).

How were Performance Rights allocated?

The number of Performance Rights allocated to the Executive KMP was determined by dividing each Executive KMP’s LTI 

opportunity by the VWAP of Coles shares trading on the ASX over the 10 trading days up to and including 26 June 2022, rounded 

up to the nearest whole number.

How are the performance conditions assessed?

4.6.5 FY21 LTI vesting outcome

On 23 November 2020, Executive KMP were granted Performance Rights relating to their FY21 LTI award. The Performance Period for 

the award was 29 June 2020 to 25 June 2023.

The Performance Rights were subject to two vesting conditions (as well as a service condition): 

•  50% of the Performance Rights were subject to the Group’s cumulative return on capital (ROC) performance over the 

Performance Period (ROC Component); and 

•  the remaining 50% of the Performance Rights were subject to a relative total shareholder return (TSR) condition, measured over 

the Performance Period (TSR Component). The Company’s TSR was compared to a comparator group of companies, 

comprising the ASX100 (Comparator Group) as at 28 June 2020.  

RTSR performance is independently assessed over the Performance Period against the constituents of the Comparator Group. 

Table 5: Testing of performance hurdles

ROC is calculated using Coles’ audited financial results.

These assessment methods are designed to safeguard the integrity of the performance assessment process and ensure the 

accuracy of underlying information.

When does vesting occur?

Following testing, the Board will determine the number of Performance Rights to vest, which is expected to occur in late August 

2025. Details regarding the vesting of the Performance Rights will be included in the FY25 Remuneration Report.

If the anticipated vesting date falls within a Blackout Period (as defined within the Company’s Securities Dealing Policy), vesting 

will be delayed until the end of that period.

Following testing, any Performance Rights that do not vest will lapse. No re-testing of the performance conditions is permitted.

What happens if an Executive KMP ceases employment?

In the event of resignation or dismissal for cause or significant underperformance, all unvested Performance Rights will lapse, 

unless the Board determines otherwise.

In any other circumstances (including by reason of redundancy, permanent disability, death or ill health), a pro rata number of 

Performance Rights (based on the proportion of the Performance Period that has been served) will remain on foot and subject 

to the original terms of offer, as though the Executive KMP had not ceased employment, unless the Board determines otherwise.

Do Performance Rights have voting rights?

No. Prior to vesting, Performance Rights do not entitle Executive KMP to voting rights.

Are dividends paid on Performance Rights?

Executive KMP do not have an entitlement to dividends prior to vesting.

After testing against the performance conditions, Executive KMP will receive a dividend equivalent amount related to the vested 

Performance Rights only. The dividend equivalent amount will be delivered in additional shares, equal in value to that of 

dividends that would have been paid on the vested Performance Rights had the Executive KMP been the owner of Coles shares 

during the period from the Performance Rights grant date to the vesting date. There is no dividend payable on any Performance 

Rights that do not vest. The Board retains a discretion to settle the dividend equivalent amount in cash.

How can the Board apply discretion to claw back outcomes?

The Board has broad claw back powers to determine that any Performance Rights may lapse, any shares allocated on vesting 

are forfeited, or that the Executive KMP is required to pay as a debt the net proceeds of the sale of shares or dividends in certain 

circumstances. For example, circumstances include where the Executive KMP has acted fraudulently or dishonestly, has 

engaged in gross misconduct, brought the Group into disrepute, or breached their obligations to the Group.

This protects Coles against the payment of benefits where participants have acted inappropriately.

What happens if there is a change of control?

Under the Offer terms, the Board may determine in its absolute discretion that some or all the Executive KMP’s Performance 

Rights will vest or cease to be subject to restrictions on a likely change of control.

Where there is an actual change in control of the Company, unless the Board determines otherwise, unvested Performance 

Rights will vest on a pro rata basis (based on the proportion of the Performance Period that has elapsed).

What restrictions are there on dealing in the Performance Rights?

Executive KMP must not sell, transfer, encumber, hedge or otherwise deal with Performance Rights. Executive KMP will be free to 

deal with the shares allocated on vesting of the Performance Rights, subject to the requirements of Coles’ Securities Dealing 

Policy.

72

Based on testing of each performance hurdle, the following vesting will occur on 30 August 2023 in relation to the FY21 LTI award.  

Measures

Cumulative ROC

RTSR

Overall Vesting

Threshold   

Target  

Maximum  

Weighting

0% Vest

50% Vest

100% Vest

95% 100% of Target 105% of Target

50%

50%

n/a 50th percentile 75th percentile

percentile

Result

109.3%

38.6th 

%  

Vest

50%

0%

50%

As a result of the overall vesting outcome, the following number of shares will be allocated to each of the Executive KMP on 30 

August 2023. The total number of shares includes both the conversion of Performance Rights to shares, and shares allocated in 

consideration of the dividend equivalent amount.

NAME

Current1

Leah Weckert

Matthew Swindells

Former

Steven Cain

NUMBER OF SHARES 

47,069

42,114

121,386

1 

SR (Charlie) Elias was not eligible for the FY21 LTI Plan.

Further details regarding each performance hurdle in Table 5 is provided as follows:

Cumulative ROC (pre-AASB16): The ROC exceeded the stretch targets set by the Board on a cumulative basis over the three-year 
Performance Period resulting in 100% of this component of the FY21 LTI vesting as shown below:

ROC

% of target achieved

FY21

115.1%

FY22

112.0%

FY23

100.3%

CUMULATIVE 

PERFORMANCE

109.3%

The ROC result excluded the Coles Express sale and transaction impacts which did not change the vesting outcome.

RTSR: The company performed below threshold at 38.6 percentile against the Comparator Group which resulted in no vesting of 
this component of the FY21 LTI award.

73

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
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6

4.8 Summary of Executive KMP shareholding and Performance Rights

Table 7.1 and 7.2 show the movements of Performance Rights and STI Shares, held beneficially, by each Executive KMP during FY23. 

No other shares were acquired as remuneration during the year. STI Shares are time-based only. Details of Executive KMP holdings 

of ordinary shares are provided in Table 11.

Table 7.1: STI Shares

MOVEMENTS DURING THE FINANCIAL PERIOD

VESTED/ 

ADDITIONAL 

INFORMATION

ACCOUNTING 

FAIR VALUE OF 

GRANTED 

RELEASED 

LAPSED 

CLOSING 

GRANT YET  

DURING  

THE YEAR

DURING  

THE YEAR

DURING  

BALANCE AT  

THE YEAR

25 JUNE 20232

TO VEST  

($)1

BALANCE  

OF SHARES 

HELD AT  

27 JUNE 2022

15,734

-

13,261

12,994

7,096

11,580

(15,734)

-

(13,261)

140,380

51,785

(75,866)

-

-

-

-

12,994

7,096

11,580

222,847

121,696

198,597

116,299

-

NAME

Current

Leah Weckert

SR (Charlie) Elias

Matthew Swindells

Former

Steven Cain3

1 

 The fair value of STI Shares was $17.15 per share at grant date of 30 November 2022 for Executive KMP including Leah Weckert. The fair value of STI Shares is an 

estimate of the total maximum value of grants in future financial years. STI Shares are subject to the satisfaction of conditions and, therefore, the minimum total 

value of the awards for future financial years is nil.

2 

 STI Shares are time-based only. No STI Shares were held nominally by Executive KMP or their related parties as at 25 June 2023. Steven Cain’s closing balance is 

reflective of the balance at the date of retirement as KMP.

3 

 Approval from shareholders for the issue of the STI Shares to Steven Cain during the year was obtained for the purpose of ASX Listing Rule 10.14 at the Coles 2022 

AGM.

Table 7.2:  Performance Rights

MOVEMENTS DURING THE FINANCIAL PERIOD

RIGHTS 

FORFEITED/ 

BALANCE OF 

RIGHTS 

RIGHTS HELD AT 

ALLOCATED AS 

RIGHTS  

VESTED  

DURING  

LAPSED 

CLOSING 

GRANT YET  

DURING  

BALANCE AT  

NAME 

Current

Leah Weckert

SR (Charlie) Elias

Matthew Swindells

Former

Steven Cain2,3

27 JUNE 2022

REMUNERATION

THE YEAR

THE YEAR

25 JUNE 2023 

283,143

83,334

247,911

89,878

83,945

80,978

(106,982)

-

(90,091)

725,010

218,878

(275,901)

-

-

-

-

266,039

167,279

238,798

667,987

1 

 The fair value of Performance Rights is an estimate of the total maximum value of grants in future financial years. The fair value of the Executive KMP including Leah 

Weckert’s FY23 Performance Rights at the grant date of 25 November 2022 was $7.60 for RTSR component and $15.39 for the ROC component. The Performance 

Rights are subject to the satisfaction of conditions and, therefore, the minimum total value of the awards for future financial years is nil.

2 

 Steven Cain’s closing balance reflects the balance at the date of retirement as KMP. Approval from shareholders for the issue of these Performance Rights to Steven 

Cain was obtained for the purpose of ASX Listing Rule 10.14 at the Coles 2022 AGM. While Steven Cain’s Performance Rights held at the time of retirement will be 

pro-rated to the employment end date (as outlined in section 3.5). 

3 

 In accordance with the accounting standards, 125,634 Performance Rights included in the closing balance have been deemed forfeited upon retirement as a 

KMP.

ADDITIONAL 

INFORMATION

ACCOUNTING 

FAIR VALUE OF 

TO VEST  

($)1

3,297,842

2,051,627

2,959,785

-

74

75

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Section 5: FY23 Non-executive Director remuneration

5.1 Non-executive Director remuneration framework

Non-executive Director remuneration is designed to ensure the Company can attract and retain suitably qualified and 

experienced Non-executive Directors.

Non-executive Directors receive a base fee for their service as a Director of the Company, and other than the Chairman, an 

additional fee for membership of, or for chairing a Board committee. Non-executive Directors do not receive shares or any 

performance-related incentives as part of their remuneration from the Company. A minimum shareholding policy applies to 

Non-executive Directors (see section 2.2.2).

Non-executive Directors are reimbursed for travel and other expenses reasonably incurred when attending meetings of the Board 

or conducting the business of the Company.

The People and Culture Committee reviews and makes recommendations to the Board with respect to Non-executive Directors’ 

fees and Board committee fees.

5.2 Current Non-executive Director remuneration policy

The non-executive director remuneration policy enables the Company to attract and retain high-quality Non-executive directors 

with relevant experience. The remuneration policy is reviewed annually by the People and Culture Committee. Non-executive 

Director fees are set after consideration of fees paid by companies of comparable size, complexity, industry and geography. They 

reflect the qualifications and experience necessary to discharge the Board’s responsibilities.

The maximum aggregate fee limit is $3.6 million. This was approved by the shareholders of the Company at the 2018 AGM, prior to 

listing. There were no increases to Board and Committee fees in FY23. Table 8 sets out the Board and committee fees (inclusive of 

superannuation) for FY23.

Table 8: Board and committee fees (inclusive of superannuation) for FY23

BOARD AND COMMITTEE FEES

Board

Audit and Risk Committee

People and Culture Committee

Nomination Committee

1 

The Chairman of the Board does not receive Committee fees in addition to his Board fee.

CHAIR

$695,0001

$55,000

$55,000

No fee

MEMBER

$220,000

$27,000

$27,000

No fee

5.3  FY23 Non-executive Director remuneration

Table 9 outlines the remuneration for the Non-executive Directors of Coles during FY23. There were no transactions or loans 

between Non-executive Directors and the Company, or any of its subsidiaries during FY23.

Table 9:  FY23 Non-executive Director remuneration

BASE AND 

COMMITTEE FEES 

(EXCLUDING 

SUPER-

ANNUATION 

TOTAL 

SUPERANNUATION)  

OTHER BENEFITS5 

BENEFITS 

COMPENSATION 

NAME

Current

James Graham

Terry Bowen1

Jacqueline Chow

Abi Cleland2

Richard Freudenstein2

Paul O’Malley

Scott Price3

Wendy Stops

Former

David Cheesewright4

TOTAL

TOTAL

FINANCIAL YEAR

$

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

669,708

671,432

167,647

-

223,529

224,267

241,132

247,000

275,000

269,108

249,708

251,432

185,250

-

223,529

224,267

246,639

246,655

2,482,142

2,134,161

$

242

215

212

-

582

434

895

497

-

-

-

-

-

-

678

1,498

-

-

2,609

2,644

$

$

25,292

23,568

17,603

-

23,471

22,733

5,868

-

-

5,892

25,292

23,568

-

-

23,471

22,733

695,242

695,215

185,462

-

247,582

247,434

247,895

247,497

275,000

275,000

275,000

275,000

185,250

-

247,678

248,498

361

345

121,358

98,839

247,000

247,000

2,606,109

2,235,644

1 

2 

3 

4 

Terry Bowen was appointed to the Board on 1 October 2022. 

 Approval was obtained from the ATO by individual Non-executive Directors to be exempt from making superannuation contributions due to superannuation 

obligations being met by other employers.

Scott Price was appointed to the Board on 1 October 2022. As Scott Price resided in the US during FY23, no superannuation contributions were payable.

 As David Cheesewright resided in Canada during FY22 and FY23, superannuation contributions were only payable for time worked in Australia. David Cheesewright 

retired as a Non-executive Director on 15 June 2023.

5  Other benefits include costs associated with directorships (including any applicable fringe benefits tax).

76

77

Coles Group 2023 Annual ReportColes Group 2023 Annual ReportSection 6: Ordinary shareholdings

6.1 Non-executive Director Ordinary Shareholdings

Table 10 shows the shareholdings and movements in shares held directly, or indirectly, by each Non-executive Director, including 

their related parties during FY23. No shares held by any Non-executive Directors were held nominally.

Table 10: Non-executive Director Ordinary Shareholdings

BALANCE OF 

SHARES HELD AT  

27 JUNE 2022

SHARES  

ACQUIRED

SHARES  

AS AT  

REQUIREMENT 

DISPOSED

25 JUNE 2023

ACHIEVED

CLOSING  

MINIMUM 

BALANCE  

SHAREHOLDING 

500,188

-

20,000

19,816

19,000

3,809

-

25,000

20,000

607,813

-

16,545

-

-

6,000

-

1,000

10,000

-

33,545

-

-

-

-

-

-

-

-

-

-

500,188

16,545

20,000

19,816

25,000

3,809

1,000

35,000

20,000

641,358

✔ 

 ✔

 ✔

 ✔

 ✔

 ✔

 ✔

 ✔

✔ 

NAME

Current

James Graham

Terry Bowen

Jacqueline Chow

Abi Cleland

Richard Freudenstein

Paul O’Malley

Scott Price

Wendy Stops

Former

David Cheesewright1

TOTAL

1  David Cheesewright retired as a Non-executive Director on 15 June 2023 therefore his closing balance is as at 15 June 2023.

6.2 Executive KMP Ordinary Shareholdings

Table 11 shows the shareholdings and movements in shares held directly, or indirectly, by each KMP, including their related parties 

during FY23. No shares held by any Executive KMP were held nominally.

Table 11: Executive KMP Ordinary Shareholdings

NAME

Current

Leah Weckert

SR (Charlie) Elias

Matthew Swindells

Former

Steven Cain1

TOTAL

BALANCE OF 

SHARES HELD AT  

27 JUNE 2022

125,684

-

80,918

218,115

424,717

SHARES  

ACQUIRED

SHARES  

AS AT  

REQUIREMENT 

DISPOSED

25 JUNE 2023

ACHIEVED

CLOSING  

MINIMUM 

BALANCE  

SHAREHOLDING 

132,145

8,633

111,292

376,083

628,153

-

-

257,829

✔ 

8,633

Not Yet Achieved

(50,000)

142,210

-

(50,000)

594,198

1,002,870

✔

✔

1 

Steven Cain retired as Managing Director and CEO and ceased to be a KMP on 30 April 2023 therefore his closing balance is as at 30 April 2023.

78

Coles Group 2023 Annual Report

79

Coles Group 2023 Annual ReportFinancial Report

Income Statement
for the 52 weeks ended 25 June 2023

Consolidated Financial Statements

Notes To the Consolidated Financial Statements

Income Statement

Balance Sheet

Statement of Changes in Equity

Cash Flow Statement

Basis of preparation and accounting policies

Section 1: Performance

1.1 Segment reporting 

1.2 Earnings per share 

1.3 Sales revenue 

1.4 Administration expenses 

1.5 Financing costs 

1.6 Income tax

Section 2: Assets and Liabilities

2.1 Cash and cash equivalents 

2.2 Trade and other receivables 

2.3 Other assets 

2.4 Inventories 

2.5 Property, plant and equipment 

2.6 Intangible assets 

2.7 Leases 

2.8 Trade and other payables 

2.9 Provisions

Section 3: Capital

3.1 Interest-bearing liabilities 

3.2 Contributed equity and reserves 

3.3 Dividends paid and proposed

Section 4: Financial Risk

4.1 Impairment of non-financial assets 

4.2 Financial risk management  

4.3 Financial instruments

Section 5: Group Structure

5.1 Equity accounted investments 

5.2 Assets held for sale 

5.3 Discontinued operations 

5.4 Subsidiaries 

5.5 Parent entity information

Section 6: Unrecognised Items

6.1 Commitments 

6.2 Contingencies

Section 7: Other Disclosures

7.1 Related party disclosures 

7.2 Employee share plans 

7.3 Auditor’s remuneration 

7.4 New accounting standards and interpretations 

7.5 Events after the reporting period

Directors’ Declaration

Independent Auditor’s Report

Continuing operations

Sales revenue

Other operating revenue

Total operating revenue

Cost of sales

Gross profit

Other income

Administration expenses

Share of net loss from equity accounted investments

Earnings before interest and tax (EBIT)

Financing costs

Profit before income tax

Income tax expense

Profit for the period from continuing operations

Discontinued operations

Profit for the period from discontinued operations, after tax

Profit for the period

Profit attributable to:

Equity holders of the parent entity

Earnings per share (EPS) attributable to equity holders of the Company:

Basic EPS (cents)

Diluted EPS (cents)

EPS attributable to equity holders of the Company from continuing operations:

Basic EPS (cents)

Diluted EPS (cents)

Other comprehensive income

Items that may be reclassified to profit or loss:

Net movement in the fair value of cash flow hedges

Income tax effect

Other comprehensive income which may be reclassified to profit or loss in 

subsequent periods

Total comprehensive income attributable to:

Equity holders of the parent entity

The accompanying notes form part of the consolidated financial statements.

NOTES

1.3

1.4

5.1

1.5

1.6

5.3

1.2

1.2

1.2

1.2

1.6

2023  

$m

40,483

108

40,591

(30,034)

10,557

163

(8,848)

(13)

1,859

(394)

1,465

(423)

1,042

56

1,098

2022  

$m

38,237

104

38,341

(28,396)

9,945

86

(8,197)

(7)

1,827

(360)

1,467

(422)

1,045

3

1,048

1,098

1,048

82.3

82.1

78.1

77.9

14

(4)

10

78.8

78.7

78.6

78.5

31

(9)

22

1,108

1,070

80

81

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
Balance Sheet
As at 25 June 2023

Statement of Changes in Equity
For the 52 weeks ended 25 June 2023

Assets

Current assets

Cash and cash equivalents

Trade and other receivables

Inventories

Income tax receivable

Assets held for sale

Other assets

Total current assets

Non-current assets

Property, plant and equipment

Right-of-use assets

Intangible assets

Deferred tax assets

Equity accounted investments

Other assets

Total non-current assets

Total assets

Liabilities

Current liabilities

Trade and other payables

Provisions

Lease liabilities

Other

Total current liabilities

Non-current liabilities

Interest-bearing liabilities

Provisions

Lease liabilities

Other 

Total non-current liabilities

Total liabilities

Net assets

Equity

Contributed equity

Reserves 

Retained earnings

Total equity

The accompanying notes form part of the consolidated financial statements. 

NOTES

2.1

2.2

2.4

5.2

2.3

2.5

2.7

2.6

1.6

5.1

2.3

2.8

2.9

2.7

3.1

2.9

2.7

3.2

2023  

$m

597

605

2,323

4

127

96

2022  

$m

589 

470 

2,448 

42 

82 

120 

3,752

3,751 

4,985

6,507

2,035

740

220

53

14,540

18,292

4,434

905

820

249

6,408

1,118

376

7,029

5

8,528

14,936

3,356

1,644

104

1,608

3,356

4,807 

7,199 

1,864 

822 

219 

174 

15,085 

18,836 

4,335 

854 

914 

312 

6,415 

1,095 

424 

7,767 

11 

9,297 

15,712 

3,124 

1,636 

95 

1,393 

3,124

SHARE- 

SHARES  

BASED 

CASH FLOW 

SHARE 

HELD IN 

PAYMENTS 

HEDGE 

RETAINED 

CAPITAL

TRUST

RESERVE

RESERVE

EARNINGS

$m

$m

2023

Balance at beginning of period

Profit for the period

Other comprehensive income

Total comprehensive income for the period

Dividends paid

Issue of shares to satisfy the dividend 

reinvestment plan

Issue of shares to Trust

Issue of shares to satisfy the employee share 

purchase plan

Transfer of shares to employees under the 

employee equity incentive plan

Purchase of shares to satisfy the employee 

equity incentive plan

Share-based payments expense

$m 

1,695

-

-

-

-

18

18

2

-

-

-

Balance at end of period

1,733

$m

(59)

-

-

-

-

-

(18)

-

38

(50)

-

(89)

2022

Balance at beginning of period

1,655

(70)

Profit for the period

Other comprehensive income

Total comprehensive income for the period

Dividends paid

Issue of shares to satisfy the dividend 

reinvestment plan

Issue of shares to Trust

Transfer of shares to employees under the 

employee equity incentive plan

Share-based payments expense

Transfers

-

-

-

-

16

24

-

-

-

-

-

-

-

-

(24)

21

-

14

Balance at end of period

1,695

(59)

The accompanying notes form part of the consolidated financial statements.

$m

92

-

-

-

-

-

-

-

(38)

-

37

91

88

-

-

-

-

-

-

(21)

25

-

92

TOTAL

$m

3,124

1,098

10

1,108

1,393

1,098

-

1,098

(883)

(883)

-

-

-

-

-

-

18

-

2

-

(50)

37

3

-

10

10

-

-

-

-

-

-

-

13

1,608

3,356

(19)

-

22

22

-

-

-

-

-

-

3

1,159

1,048

-

1,048

2,813

1,048

22

1,070

(814)

(814)

-

-

-

-

-

16

-

-

25

14

1,393

3,124

82

83

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
 
Cash Flow Statement
For the 52 weeks ended 25 June 2023

Notes to the Consolidated Financial Statements

Net cash flows from operating activities

2.1

2,807

2,690

Cash flows from operating activities

Receipts from customers 

Payments to suppliers and employees 

Interest paid

Interest component of lease payments

Interest received

Income tax paid

Cash flows used in investing activities

Purchase of property, plant and equipment and intangibles

Proceeds from sale of property, plant and equipment 

Proceeds from the sale of a business net of transaction costs

Net investments in joint venture and associate

Net cash flows used in investing activities

Cash flows used in financing activities

Proceeds from borrowings

Repayment of borrowings

Payment of principal component of lease payments

Dividends paid

Purchase of shares to satisfy the DRP

Purchase of shares to satisfy the employee equity incentive plan

NOTES

2023  

$m

2022  

$m

The Financial Report of Coles Group Limited (‘the Company’) in respect of the Company and the entities it controlled at the reporting 

date or during the 52-week period ended 25 June 2023 (collectively, ‘Coles’ or ‘the Group’) was authorised for issue in accordance 

with a resolution of the Directors on 22 August 2023. The comparative period is for the 52-week period ended 26 June 2022.

44,043

(40,439)

41,887

(38,309)

(57)

(372)

2

(370)

(41)

(363)

1

(485)

(1,514)

248

280

(14)

(1,272)

136

-

(6)

5.1

Reporting entity

The Company is a for-profit company limited by shares which is incorporated and domiciled in Australia and listed on the Australian 

Securities Exchange (‘ASX’). 

The nature of the operations and principal activities of the Group are described in Note 1.1 Segment Reporting.

Basis of preparation and accounting policies 

The Financial Report is a general purpose financial report, which has been prepared in accordance with Australian Accounting 

Standards issued by the Australian Accounting Standards Board (‘AASB’) and the Corporations Act 2001 (Cth). The Financial Report 

also complies with International Financial Reporting Standards (‘IFRS’) as issued by the International Accounting Standards Board.

The consolidated financial statements have been prepared on a historical cost basis except for certain financial instruments 

measured at fair value as explained in the notes to the consolidated financial statements (‘the Notes’).

The accounting policies adopted are consistent with those of the previous period. Refer to Note 7.4 New accounting standards and 

(1,000)

(1,142)

interpretations.

10,812

(10,789)

(907)

(844)

(21)

(50)

5,082

(5,129)

(901)

(798)

-

-

This Financial Report presents reclassified comparative information where required for consistency with the current year’s 

presentation. In accordance with AASB 5 Non-current Assets Held for Sale and Discontinued Operations, the Group has presented 

the profit or loss from discontinued operations separately from its continuing operations in its Consolidated Statement of Profit or 

Loss in the current period with the prior period restated. Refer to Note 5.3 Discontinued Operations for further details. 

Key judgements, estimates and assumptions 

The preparation of the financial statements requires judgement and the use of estimates and assumptions in applying the Group’s 

accounting policies, which affect amounts reported for assets, liabilities, income and expenses. 

Net cash flows used in financing activities

(1,799)

(1,746)

Judgements, estimates and assumptions are continuously evaluated and are based on the following: 

Net increase/(decrease) in cash and cash equivalents 

Cash at beginning of period

Cash at end of the period 

The Consolidated Statement of Cash Flows includes both continuing and discontinued operations.

The accompanying notes form part of the consolidated financial statements.

8

589

597

(198)

787

589

•  historical experience

•  current market conditions

•  reasonable expectations of future events

Actual results may differ from these judgements, estimates and assumptions. Uncertainty about these judgements, estimates and 

assumptions could result in outcomes that require a material adjustment to the carrying amount of assets or liabilities in future 

periods. 

The key areas involving judgement or significant estimates and assumptions are set out below:

Note

Note 2.7   Leases

Judgements

Determining the lease term

Note 5.1   Equity accounted investments

Control and significant influence

Note

Note 2.4   Inventories

Note 2.7   Leases

Note 2.9   Provisions

Estimates and Assumptions

Net realisable value, Commercial income

Incremental borrowing rate

Employee benefits, Self-insurance, Restructuring

Note 4.1   Impairment of non-financial assets

Assessment of recoverable amount

Note 6.2   Contingencies

Note 7.2   Employee share plans

Contingent liabilities

Valuation of share-based payments

Detailed information about each of these judgements, estimates and assumptions is included in the Notes together with 

information about the basis of calculation for each affected line item in the financial statements. 

84

85

Coles Group 2023 Annual ReportColes Group 2023 Annual Report  
Basis of preparation and accounting policies (continued) 

1. Performance 

The Notes 

The Notes include information which is required to understand the consolidated financial statements and is material and relevant 

to the operations, financial performance and position of the Group.

Information is considered material and relevant if, for example:

•  the amount in question is significant because of its size or nature

• 

it is important for understanding the results of the Group

• 

it helps to explain the impact of significant changes in the Group’s business

• 

it relates to an aspect of the Group’s operations that is important to its future performance

The Notes are organised into the following sections:

1. 

 Performance: this section provides information on the performance of the Group, including segment results, earnings per  
share and income tax.

This section provides information on the performance of the Group, including segment results, earnings per share and 

income tax.

1.1 Segment reporting 

The Group has identified its operating segments based on internal reporting to the Managing Director and Chief Executive Officer 

(the chief operating decision-maker). The Managing Director and Chief Executive Officer regularly reviews the Group’s internal 

reporting to assess performance and allocate resources across the operating segments. The segments identified offer different 

products and services and are managed separately. The Group’s reportable segments from continuing operations are set out 

below:

REPORTABLE SEGMENT

DESCRIPTION

Supermarkets

Fresh food, groceries and general merchandise retailing (includes Coles Online and 

Coles Financial Services)

2.  Assets and Liabilities: this section details the assets used in the Group’s operations and the liabilities incurred as a result.

Liquor

Liquor retailing, including online delivery services

3.  Capital: this section provides information relating to the Group’s capital structure and financing.

Other comprises Property and a product supply arrangement that are not separately reportable, as well as costs associated with 

4.   Financial Risk: this section details the Group’s exposure to various financial risks, explains how these risks may impact the 

Group’s financial performance or position, and details the Group’s approach to managing these risks.

5.   Group Structure: this section provides information relating to subsidiaries and other material investments and divestments  

of the Group.

6.    Unrecognised Items: this section provides information about items that are not recognised in the consolidated financial 
statements but could potentially have a significant impact on the Group’s financial performance or position in the future.

7. 

 Other Disclosures: this section provides other disclosures required by Australian Accounting Standards that are considered 
relevant to understanding the Group’s financial performance or position.

Basis of consolidation 

In preparing these consolidated financial statements, subsidiaries are consolidated from the date the Group gains control until  

the date on which control ceases. The Group’s share of results of its equity accounted investments is included in the consolidated 

financial statements from the date that significant influence or joint control commences until the date that significant influence  

or joint control ceases. All intercompany transactions are eliminated. 

The financial statements of subsidiaries are prepared for the same reporting period as the parent company, using consistent 

accounting policies.

Foreign currency 

These consolidated financial statements are presented in Australian dollars, which is the functional currency of the Group. Foreign 

currency transactions are translated into the functional currency using the exchange rates at the transaction date. Foreign 

exchange gains and losses resulting from the settlement of such transactions, and from the translation of monetary assets and 

liabilities denominated in foreign currencies at reporting date exchange rates are generally recognised in profit or loss. They are 

deferred in equity if they relate to qualifying cash flow hedges.

Accounting policies

Accounting policies that summarise the classification, recognition and measurement basis of financial statement line items and 

that are relevant to the understanding of the consolidated financial statements are provided throughout the Notes.

Rounding of amounts

The amounts contained in the Financial Report have been rounded to the nearest million dollars (unless specifically stated to  

be otherwise) under the option available to the Company under ASIC Corporations (Rounding in Financial/Directors’ Reports) 

Instrument 2016/191. The Company is an entity to which this legislative instrument applies.

enterprise functions which include Insurance and Treasury.

As a result of Express being classified as a discontinued operation, it is no longer presented in the segment disclosures from 

continuing operations for the current and prior period. 

There are varying levels of integration between operating segments. This includes the common usage of property, services and 

administration functions. Financing costs and income tax are managed on a Group basis and are not allocated to operating 

segments. 

EBIT is the key measure by which management monitors the performance of the segments.

The Group does not have operations in other geographic areas or economic exposure to any individual customer that is in excess 

of 10% of sales revenue.

SUPERMARKETS

LIQUOR

OTHER

OPERATIONS 

TOTAL 

CONTINUING 

2023

Sales revenue

Segment EBIT

Financing costs

Profit before income tax

Income tax expense

Profit for the period from continuing operations

Share of net loss from equity accounted investments  

included in EBIT

2022

Sales revenue

Segment EBIT

Financing costs

Profit before income tax

Income tax expense

Profit for the period from continuing operations

Share of net loss from equity accounted investments  

included in EBIT

$m

36,746

1,765

$m

3,610

157

$m

127

(63)

34,624

1,715

3,613

163

-

(51)

$m

40,483

1,859

(394)

1,465

(423)

1,042

(13)

38,237

1,827

(360)

1,467

(422)

1,045

(7)

86

87

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
1.2 Earnings Per Share (‘EPS’)

Employee benefits expense

2023

2022

The Group’s accounting policy for liabilities associated with employee benefits is set out in Note 2.9 Provisions. The policy relating to 

EPS attributable to equity holders of the Company 

Basic EPS (cents) 

Diluted EPS (cents)

EPS attributable to equity holders of the Company from continuing operations

Basic EPS (cents) 

Diluted EPS (cents) 

Profit for the period ($m) 

Continuing operations

Discontinued operations

Total

Weighted average number of ordinary shares for basic EPS (shares, million)  

Weighted average number of ordinary shares for diluted EPS (shares, million)  

Calculation methodology

82.3

82.1

78.1

77.9

1,042

56

1,098

1,334

1,338

78.8

78.7

78.6

78.5

1,045

3

1,048

1,330

1,331

EPS is profit for the period attributable to ordinary equity holders of the Company, divided by the weighted average number of 

ordinary shares on issue, adjusted to exclude shares held in trust during the period. 

Diluted EPS is calculated on the same basis except it includes the impact of any potential commitments the Group has to issue 

shares in the future. 

Between the reporting date and the issue date of the Financial Report, there have been no transactions involving ordinary shares 

or potential ordinary shares that would impact the calculation of EPS disclosed in the table above. 

1.3 Sales revenue

Sale of goods 

The Group operates a network of supermarkets, retail liquor stores and convenience stores (prior to the divestment of the Express 

business on 1 May 2023, refer note 5.3 Discontinued operations), as well as online platforms. Revenue is recognised by the Group 

when it is the principal in the sales transaction. Revenue from the sale of goods is recognised when control of the goods has 

transferred to the customer. For goods purchased in-store, control of the goods transfers to the customer at the point of sale. For 

goods purchased online, control of the goods transfers to the customer upon delivery, or when collected by the customer.

Revenue comprises the fair value of consideration received or receivable for the sale of goods and is recorded net of discounts 

and goods and services tax (‘GST’). 

1.4 Administration expenses

Employee benefits expense 

Occupancy and overheads

Depreciation and amortisation1 

Marketing expenses

Net impairment reversal

Other store expenses

Other administration expenses

Total administration expenses

2023  

$m

5,118

774

1,461

234

(11)

668

604

2022  

$m

4,804

701

1,385

230

(11)

551

537

8,848

8,197

1 

 Total depreciation and amortisation from continuing operations is $1,523 million (2022: $1,432 million from continuing operations), the remaining depreciation and 

amortisation is included within cost of sales.

Employee benefits expense is comprised of:

Remuneration, bonuses and on-costs

Superannuation expense

Share-based payments expense

Total employee benefits expense 

2023  

$m

4,673

408

37

5,118

2022  

$m

4,396

384

24

4,804

share-based payments is set out in Note 7.2 Employee share plans.

Retirement benefit obligations

The Group contributes to a number of superannuation funds on behalf of its employees, and the Group’s legal or constructive 

obligation is limited to these contributions. Contributions payable by the Group are recognised as an expense in the Income 

Statement when incurred. 

1.5 Financing costs

Interest on debt and borrowings

Interest on lease liabilities

Other finance related costs

Total financing costs

Financing costs 

2023  

2022  

$m

28

343

23

394

$m

16                                  

325                               

19                                  

360

Financing costs directly attributable to the acquisition, construction or production of an asset, that necessarily takes more than 12 

months to get ready for its intended use or sale, are capitalised as part of the cost of the asset. All other financing costs are 

expensed in the period in which they are incurred. 

1.6 Income tax

The major components of income tax expense in the Income Statement are set out below:

Current income tax expense 

Adjustment in respect of current income tax of previous periods

Deferred income tax relating to origination and reversal of temporary differences

Adjustment in respect of deferred income tax of previous periods

Income tax expense is attributable to:

Profit from continuing operations

Profit from discontinued operations

NOTE

5.3

2023  

$m

443

(34)

17

25

451

423

28

451

The components of income tax expense recognised in Other Comprehensive Income (‘OCI’) are set out below:

Deferred tax related to items recognised in OCI during the period: 

Net profit on revaluation of cash flow hedges

Deferred income tax charged to OCI

2023  

$m

(4)

(4)

2022  

$m

391

(8)                 

39                

3                  

425

422

3

425

2022  

$m

(9)

(9)

The tax expense included in the Income Statement consists of current and deferred income tax.

Current Income Tax is:

Deferred Income Tax is:

•  the expected tax payable on taxable income for the period

•  recognised using the liability method

•  calculated using tax rates enacted or substantively enacted 

•  based on temporary differences between the carrying 

at the reporting date

• 

inclusive of any adjustment to income tax payable or 

amounts of assets and liabilities for financial reporting 

purposes and the amounts for taxation purposes

recoverable in respect of previous periods

•  calculated using the tax rates that are expected to apply in 

the period when the liability is settled or the asset realised, 

based on the tax rates that have been enacted or 

substantively enacted by the reporting date

Both current and deferred income tax are charged or credited to the Income Statement. However, when it relates to items 

charged or credited directly to the Statement of Changes in Equity or Other Comprehensive Income, the tax is recognised in 

equity, or OCI, respectively.

88

89

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
1.6 Income tax (continued)

Reconciliation of the Group’s applicable tax rate to the effective tax rate

Profit before tax from continuing operations

Profit before tax from discontinued operations

Profit before income tax

At Australia’s corporate tax rate of 30.0% (2022: 30.0%)

Adjustments in respect of income tax of previous periods

Share of results of joint venture

Non-deductible expenses for income tax purposes

Non-assessable income for income tax purposes

Utilisation of previously unrecognised capital losses

Taxable gain on sale of Express business

Income tax expense reported in the Income Statement1

1 

At an effective income tax rate of 29.1% (2022: 28.9%).

Tax consolidation

2023  

$m

1,465

84

1,549

465

(9)

4

6

(13)

(8)

6

451

2022  

$m

1,467

6

1,473

442                 

(5)                  

2                    

2                    

(11)

(5)

-

425

The Company and its 100% owned Australian resident subsidiaries formed an income tax consolidated group with effect from 31 

December 2018. 

The Company is the head entity of the tax consolidated group. Members of the group have entered into a tax sharing agreement 

which operates to manage joint and several liability for group tax liabilities amongst group members as well as enable group 

1.6 Income tax (continued)

2022

Provisions

Employee benefits

Trade and other payables

Inventories

Property, plant and equipment

Intangible assets

Lease Liabilities

Cash flow hedges

Other individually insignificant balances

Deferred tax assets

Accelerated depreciation for tax purposes

Right-of-use assets

Other assets

Other individually insignificant balances

Deferred tax liabilities

Net deferred tax assets

Tax assets and liabilities

CHARGED TO 

OPENING 

PROFIT OR 

CREDITED  

CLOSING 

BALANCE  

LOSS  

TO OCI 

OTHER  

BALANCE  

$m

61

257

50

45

153

18

2,627

9

12

3,232

116

2,186

9

48

2,359

873

$m

6

(27)

(22)

8

18

(18)

(268)

(1)

(6)

(310)

9

(271)

(1)

(5)

(268)

(42)

$m

$m

-

-

-

-

-

-

-

(9)

-

(9)

-

-

-

-

-

(9)

-

-

-

-

-

-

245

-

-

245

-

245

-

-

245

-

$m

67

230

28

53

171

-

2,604

(1)

6

3,158

125

2,160

8

43

2,336

822

members to leave the group clear of future group tax liabilities. Members of the group have also entered into a taxation funding 

Deferred tax assets are recognised to the extent it is probable that taxable profits will be available against which deductible 

agreement which provides that each member of the tax consolidated group pay a tax equivalent amount to or from the parent in 

temporary differences can be utilised. The carrying amount of deferred tax assets is reviewed at each reporting date and reduced 

accordance with their notional current tax liability or current tax asset. Such amounts are reflected in amounts receivable from or 

to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the assets to be 

payable to the parent company in their accounts and are settled as soon as practicable after lodgement of the consolidated tax 

recovered. 

return and payment of the tax liability.

Deferred income tax balances recognised in the Balance Sheet

CHARGED  

OPENING 

TO PROFIT  

CREDITED  

ACQUISITIONS 

CLOSING 

BALANCE  

OR LOSS  

TO OCI  

/(DISPOSALS) 

OTHER  

BALANCE  

2023

Provisions

Employee benefits

Trade and other payables

Inventories

Property, plant and equipment

Lease Liabilities

Other individually insignificant balances

Deferred tax assets

Accelerated depreciation for tax 

purposes

Intangible assets

Right-of-use assets

Other assets

Cash flow hedges

Other individually insignificant balances

Deferred tax liabilities

Net deferred tax assets

$m

67

230

28

53

171

2,604

6

3,159

125

-

2,160

8

1

43

2,337

822

$m

11

3

6

-

16

(273)

5

(232)

5

44

(258)

(1)

-

20

(190)

(42)

$m

$m

$m

-

-

-

-

-

-

-

-

-

-

-

-

4

-

4

(4)

-

(8)

-

(1)

(7)

(218)

(1)

(235)

-

(7)

(192)

-

-

-

(199)

(36)

-

-

-

-

-

242

-

242

-

-

242

-

-

-

242

-

$m

78

225

34

52

180

2,355

10

2,934

130

37

1,952

7

5

63

2,194

740

Deferred tax assets and liabilities are offset against each other when there is a legally enforceable right to set off current taxation 

assets against current taxation liabilities and it is the intention to settle these on a net basis.

The Group has unrecognised deferred tax assets relating to temporary differences arising from its investments in Loyalty Pacific Pty 

Ltd (operator of the Flybuys loyalty program) and Queensland Venue Co. Pty Ltd (‘QVC’), and capital losses from disposal of 

capital gains tax assets. Deferred tax assets have not been recognised in relation to these amounts as the Group has determined 

that at the reporting date, it is not probable that capital gains will be available against which the Group can utilise these benefits. 

The unrecognised deferred tax asset is $169 million (2022: $107 million).

An uncertain tax treatment is any tax treatment applied by the Group where there is uncertainty over whether it will be accepted 

by the relevant tax authority. If it is not probable that the treatment will be accepted, the effect of the uncertainty is reflected in the 

period in which that determination is made (for example, by recognising an additional tax liability). The Group measures the 

impact of the uncertainty using the method that best predicts the resolution of the uncertainty: either the most likely amount 

method or the expected value method. The judgements and estimates made to recognise and measure the effect of uncertain 

tax treatments are reassessed whenever circumstances change or when there is new information that affects those judgements. 

The Group determined, based on its tax compliance, that it is probable that its tax treatments applied at 25 June 2023 will be 

accepted by the taxation authorities. 

Goods and Services Tax (‘GST’) 

Revenue, expenses and assets are recognised net of GST, except:

•  when the GST incurred on the sale or purchase of assets or services is not payable to or recoverable from the taxation authority, 

in which case GST is recognised as part of the revenue or the expense item or as part of the cost of acquisition of the asset; or

•  when receivables are stated with the amount of GST included.

The net amount of GST recoverable from or payable to the taxation authority is included as part of receivables or payables in the 

Balance Sheet. Commitments and contingencies are disclosed net of the amount of GST recoverable from or payable to the 

taxation authority.

Cash flows are included in the Cash Flow Statement on a gross basis and the GST component of cash flows arising from investing 

and financing activities where recoverable or payable to the taxation authority is classified as part of operating cash flows.

90

91

Coles Group 2023 Annual ReportColes Group 2023 Annual Report2. Assets and Liabilities

This section details the assets used in the Group’s operations and the liabilities incurred as a result.

2.2 Trade and other receivables

Trade and other receivables are comprised of the following: 

2.1 Cash and cash equivalents 

Cash and cash equivalents are comprised of the following: 

Cash on hand and in transit

Cash at bank and on deposit

Total cash and cash equivalents

2023  

2022  

$m

511

86

597

$m

559

30

589

Trade receivables1

Other receivables

Allowance for expected credit losses 

Total trade and other receivables

1 

Includes commercial income due from suppliers of $149 million (2022: $117 million).

Trade receivables and other receivables are classified as financial assets held at amortised cost.

Trade receivables

2023  

2022  

$m

470

154

624

(19)

605

$m

386

95

481

(11)

470

All receivables from EFT, credit card and debit card point of sale transactions during the period are classified as cash and cash 

Trade receivables are initially recognised at the amount due and subsequently at amortised cost using the effective interest 

equivalents.

For the purpose of the Cash Flow Statement, cash and cash equivalents includes cash on hand and in transit, at bank and on 

method, less an allowance for expected credit losses (impairment provision). The carrying value of trade and other receivables, 

less impairment provisions, is considered to approximate fair value, due to the short-term nature of the receivables.

deposit, net of outstanding bank overdrafts which are repayable on demand.

Impairment of trade receivables

Cash at bank earns interest at floating rates based on daily bank deposit rates. Short-term deposits earn interest at the respective 

The collectability of trade and other receivables is reviewed on an ongoing basis. Individual debts which are known to be 

short-term deposit rates.

uncollectable are written off when identified.

Reconciliation of profit for the period to net cash flows from operating activities

Profit for the period

Adjustments for:

Depreciation and amortisation

Net impairment reversal

Net loss on disposal of non-current assets

Net loss on disposal of business

Share of net loss of equity accounted investments

Share-based payments expense

  Other

Changes in assets and liabilities net of the effects of acquisitions and disposals of businesses:

Decrease / (increase) in inventories

Increase in trade and other receivables

Decrease in prepayments

Decrease / (increase) in other assets

Decrease in deferred tax assets

Decrease / (increase) in income tax receivable

Increase in trade and other payables

Increase / (decrease) in provisions

(Decrease) / increase in other liabilities

Net cash flows from operating activities

2023  

$m

1,098

1,558

(11)

-

16

13

37

1

39

(135)

11

33

46

38

102

30

(69)

2022  

$m

1,048

1,571

(10)

14

-

7

25

5

(341)

(102)

4

(64)

51

(102)

675

(130)

39

2,807

2,690

The Group recognises an impairment provision based upon anticipated lifetime losses of trade receivables. The anticipated 

lifetime losses are determined with reference to historical experience and are regularly reviewed and updated. 

The amount of the impairment loss is recognised in the Income Statement within ‘Administration expenses’.

2.3 Other assets

Other assets are comprised of the following: 

Prepayments

Other assets

Total other current assets

Prepayments

Other assets

Total other non-current assets

2023  

2022  

$m

82

14

96

3

50

53

$m

83

37

120

15

159

174

92

93

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.4 Inventories 

Inventories comprise goods held for resale and are valued at the lower of cost and net realisable value, which is the estimated 

selling price less estimated costs to sell.

The cost of inventory is based on purchase cost, after deducting certain types of commercial income and including logistics and 

store remuneration incurred in bringing inventories to their present location and condition.

Volume-related supplier rebates, and supplier promotional rebates where they exceed spend on promotional activities, are 

accounted for as a reduction in the cost of inventory and recognised in the Income Statement when the inventory is sold. 

Key estimate: Net realisable value  

An inventory provision is recognised where the realisable value from sale of inventory is estimated to be lower than 

the inventory’s carrying value. Inventory provisions for different product categories are estimated based on various 

factors, including expected sales profile, prevailing sales prices, seasonality and expected losses associated with 

slow-moving inventory items. 

Commercial income 

Commercial income represents various discounts or rebates provided by suppliers. These include:

•  settlement discounts for the purchase of inventory

•  discounts based on purchase or sales volumes

•  contributions towards promotional activity for a supplier’s product

Depending on the type of arrangement with the supplier, commercial income will either be deducted from the cost of inventory 

(where it relates to the purchase of inventory) or recognised as a reduction in related expenses (where it relates to the sale of 

goods).

Amounts due from suppliers are recognised within trade receivables, except in cases where the Group has the legal right and the 

intention to offset, in which case only the net amount receivable or payable is presented. Refer to Note 4.3 Financial instruments for 

details of amounts offset in the Balance Sheet.

Key estimate: Commercial income  

The recognition of certain types of commercial income requires the following estimates:

•  the volume of inventory purchases that will be made during a specific period

•  the amount of the related product that will be sold

•  the balance remaining in inventory at the reporting date.

Estimates are based on historical and forecast sales and inventory turnover levels 

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94

95

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                
                                 
                              
 
                              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.6 Intangible assets 

The Group’s intangible assets comprise licences, software and goodwill. 

Licences and software

Licences and software are measured initially at acquisition cost or costs incurred to develop the asset. Intangible assets acquired 

in a business combination are recognised at fair value at the acquisition date. Following initial recognition, intangible assets with 

finite useful lives are carried at cost less accumulated amortisation and accumulated impairment losses. They are amortised on a 

straight-line basis over their estimated useful lives. Intangible assets with indefinite useful lives are not amortised. Instead, they are 

tested for impairment annually or more frequently if events or changes in circumstances indicate they may be impaired.

Licences have been assessed as having indefinite lives on the basis that the licences are expected to be renewed in line with 

business continuity requirements.

For internally generated software, research costs are expensed as incurred. Development expenditure is capitalised when 

management has the intention to develop the asset, it is probable that future economic benefits will flow to the Group and the 

cost can be reliably measured. 

In respect to cloud computing arrangements, the Group assesses whether the arrangement contains a lease and if not, whether 

the arrangement provides the Group with a resource that it can control. Costs associated with implementation are then assessed 

as to whether they can be capitalised in accordance with relevant accounting standards.

Goodwill 

Goodwill recognised by the Group has arisen as a result of business combinations and represents the future economic benefits that 

arise from assets that are not capable of being individually identified and separately recognised.

Goodwill is initially measured as the amount the Group has paid in acquiring a business over and above the fair value of the 

individual assets and liabilities acquired. Goodwill is considered to have an indefinite useful economic life. It is therefore not 

amortised but is instead tested annually for impairment, or more frequently if events or changes in circumstances indicate that it 

might be impaired. Goodwill is carried at cost less any accumulated impairment losses and, for the purpose of impairment testing, 

is allocated to cash generating units.

Refer to Note 4.1 Impairment of non-financial assets for further details on impairment testing.

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96

97

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
2.7 Leases

The Group has lease agreements for properties and various items of machinery, vehicles and other equipment used in its 

operations.

2.7 Leases (continued)

Extension options

Extension options are included in the majority of property leases across the Group. Where practicable, the Group seeks to include 

Set out below are the carrying amounts of recognised right-of-use assets and movements during the period:

extension options when negotiating leases to provide flexibility and align with business needs. Leases may contain multiple 

2023

NON- 

2022

NON- 

PROPERTY 

PROPERTY 

PROPERTY  

PROPERTY 

LEASES  

LEASES  

TOTAL  

LEASES  

LEASES  

At beginning of period

Additions

Other remeasurements1

  Continuing operations

Discontinued operations

Depreciation expense

  Continuing operations

Discontinued operations

Sale of business

At end of period

$m

7,096

388

344

16

(767)

(28)

(640)

6,409

$m 

103

47

-

-

(52)

-

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98

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435

344

16

(819)

(28)

(640)

6,507

$m

7,176

183

568

30

(750)

(111)

-

7,096

1 

Includes reasonably certain options and remeasurements, net of leases terminated.

Set out below are the carrying amounts of recognised lease liabilities and movements during the period:

At beginning of period

Additions

Other remeasurements1

  Continuing operations

Discontinued operations

Accretion of interest

  Continuing operations

Discontinued operations

Payments

  Continuing operations

Discontinued operations

Sale of business

At end of period

Current

Non-current

1 

Includes reasonably certain options and remeasurements, net of leases terminated. 

$m 

112

25 

-

-

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-

103

2023  

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435

352

16

343

29

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7,849

820

7,029

TOTAL  

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568

30

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2022  

$m

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208               

587

31

325

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(1,105)  

(159)

-

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914

7,767

extension options and are exercisable only by the Group and not by the lessors. 

Extension options are only reflected in the lease liability when it is reasonably certain they will be exercised. When assessing if an 

option is reasonably certain to be exercised, a number of factors are considered including the option expiry date, whether formal 

approval to extend the lease has been obtained, store trading performance and the strategic importance of the site. Where a 

lease contains multiple extension options, only the next option is considered in the assessment. Option periods range from 1 to 15 

years.

Of the Group’s lease portfolio, 92% of leases have extension options (2022: 70%). Of those leases, 8%1 have an extension option 

included in the calculation of the lease liability at 25 June 2023 (2022: 30%).

 The following amounts have been recognised in the Income Statement relating to continuing operations:

Depreciation of right-of-use assets

Interest expense on lease liabilities

Expenses relating to short-term leases (included in administration expenses)

Variable lease payments based on sales (included in administration expenses)

Other variable lease payments (included in administration expenses)

2023  

$m

819

343

5

70

6

2022  

$m

784                  

 325

2

47

3

Total amount recognised in the Income Statement

1,243

1,161

The Group recognised a total gain of $8 million relating to two sale and leaseback transaction during the period (2022: $17 million).

Group as lessee

The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the right to 

control the use of an identified asset for a period of time in exchange for consideration.

The Group applies a single recognition and measurement approach for all leases, except for short-term leases (leases with a term 

of 12 months or less) and leases of low-value assets. The Group recognises lease liabilities to make future lease payments and 

right-of-use assets representing the right to use the underlying assets from the date the leased asset is available for use by the 

Group.

Each lease payment is apportioned between the liability and financing costs. Financing costs are recognised in the Income 

Statement over the lease term so as to produce a constant periodic rate of interest on the remaining liability. 

The right-of-use asset is depreciated on a straight-line basis over the shorter of the asset’s useful life and the lease term (which 

includes options that are considered ‘reasonably certain’). Payments associated with short-term leases and leases of low-value 

assets are expensed when incurred in the Income Statement.

Cash payments for the principal portion of the lease liability are presented within financing activities in the Cash Flow Statement, 

while payments relating to short-term leases, low-value assets and variable lease components not included in the measurement  

of the lease liability are presented within cash flows from operating activities. 

The maturity analysis of lease liabilities is disclosed in Note 4.2 Financial risk management.

Lease liabilities are initially measured at net present value and comprise the following:

Variable lease payments based on sales

A number of the Group’s retail property lease agreements contain variable payment terms that are linked to sales. These lease 

payments are based on a percentage of sales recorded by a particular store. The specific percentage rent adjustment 

mechanism varies by individual lease agreement. Variable payment terms are used for a variety of reasons, including minimising 

the fixed costs base for newly established stores. Variable lease payments are recognised in profit or loss in the period in which the 

•  fixed payments (including in-substance fixed payments), less any lease incentives 

•  variable lease payments based on an index or rate, using the index or rate at the commencement date

•  the exercise price of a purchase option if the lessee is reasonably certain to exercise that option

•  payment of termination penalties if the lessee is reasonably certain to terminate the lease and incur penalties.

condition that triggers those payments occurs and are generally payable for future periods in the lease term.

If the interest rate implicit in the lease cannot be readily determined, the lease payments are discounted using the lessee’s 

The following provides information on the Group’s variable lease payments, including the magnitude in relation to fixed payments: 

incremental borrowing rate at the lease commencement date.

2023

2022

FIXED 

VARIABLE 

FIXED 

VARIABLE 

PAYMENTS  

PAYMENTS  

TOTAL  

PAYMENTS  

PAYMENTS  

$m

614

$m 

70

$m

684

$m

587

$m 

47

TOTAL  

$m

634

Leases with lease payments 

based on sales

98

1  75% of these leases contain one or more future extension options not included in the lease liability (2022: 54%).

99

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
2.7 Leases (continued)

Group as lessee (continued)

Right-of-use assets are measured at cost and comprise the following:

•  the initial measurement of the lease liability

•  any lease payments made at or before the commencement date, less any lease incentives received

•  any initial direct costs

•  any restoration costs

2.8 Trade and other payables 

Trade and other payables are comprised of the following: 

Trade payables

Other payables 

Total trade and other payables

2023  

$m

3,281

1,153

4,434

2022  

$m

3,211

1,124

4,335

Trade payables are non-interest-bearing and are recognised initially at fair value and subsequently measured at amortised cost 

Right-of-use assets are also subject to impairment testing. Refer to the accounting policies in Note 4.1 Impairment of non-financial 

using the effective interest method.

assets.

Key estimate: Incremental borrowing rate  

If the Group cannot readily determine the interest rate implicit in the lease, it uses its incremental borrowing rate (IBR) 

to measure lease liabilities. The IBR is the rate of interest that the Group would have to pay to borrow over a similar 

term, and with a similar security, the funds necessary to obtain an asset of a similar value to the right-of-use asset in a 

similar economic environment.

The IBR requires estimation when no observable rates are available or when adjustments need to be made to reflect 

the terms and conditions of the lease. The Group estimates the IBR using observable market inputs when available 

and is required to make certain estimates specific to the Group (such as credit risk).

Key judgement: Determining the lease term 

Extension options are included in the majority of property leases across the Group. In determining the lease term, all 

facts and circumstances that create an economic incentive to exercise an extension option are considered. 

2.9 Provisions 

Current

Employee benefits

Restructuring provision

Self-insurance liabilities

Other

Total current provisions

Non-current

Employee benefits

Restructuring provision

Self-insurance liabilities

Extension options are only included in the lease term if the lease is reasonably certain to be exercised. The assessment 

Total non-current provisions

2023  

$m

2022  

$m

736

37

110

22

905

65

52

259

376

716

6

114

18

854

72

96

256

424

is reviewed if a significant event or change in circumstance occurs which affects this assessment and is within the 

control of the Group. 

Changes in the assessment of the lease term are accounted for as a reassessment of the lease liability at the date of 

the change.

Group as lessor

The Group leases out some of its freehold properties and sub-leases some of its right-of-use assets. The Group has classified these 

leases as operating leases because they do not transfer all of the risks and rewards incidental to ownership of the assets. 

The undiscounted lease payments to be received are set out below:

Within one year

Between one and five years

More than five years

Total 

2023  

$m

18

46

35

99

2022 

$m

29

59

37

125

Rental income is accounted for on a straight-line basis over the lease term and is included in ‘Other operating revenue’ in the 

Income Statement. Initial direct costs incurred in negotiating and arranging an operating lease are added to the carrying amount 

of the leased asset and recognised over the lease term on the same basis as rental income. Variable lease income not dependent 

on an index or rate is recognised as revenue in the period in which it is earned. The Group recognised income of $20 million for the 

period with respect to subleasing of its right-of-use assets (2022: $19 million). 

Movements in restructuring, self-insurance, and other provisions

At beginning of period

Arising during the period

Utilised

Unused amounts reversed

Unwind / changes in discount rate 

At end of period

Current

Non-current

RESTRUCTURING 

INSURANCE 

OTHER  

TOTAL  

SELF-

$m

102

1

(14)

-

-

89

37

52

$m

370

120

(103)

(22)

4

369

110

259

$m

18

5

(1)

-

-

22

22

-

$m

490

126

(118)

(22)

4

480

169

311

100

101

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
2.9 Provisions (continued)

Provisions are:

3. Capital

•  recognised when the Group has a legal or constructive obligation as a result of a past event, it is probable that cash will be 

This section provides information relating to the Group’s capital structure and financing.

required to settle the obligation and the amount can be reliably estimated;

•  measured at the present value of the estimated cash outflow required to settle the obligation.

Where a provision is non-current, and the effect is material, the nominal amount is discounted. The discount is recognised as a 

financing cost in the Income Statement.

PROVISION

Employee benefits 

Provisions for employee entitlements to annual leave, long service leave and 

employee incentives (where the Group does not have an unconditional right 

KEY ESTIMATES

Employee benefits provisions are based 

on a number of estimates including, but 

not limited to:

to defer payment for at least twelve months after the reporting date) are 

•  expected future wages and salaries

recognised within the current provision for employee benefits and represent 

the amount which the Group has a present obligation to pay, resulting from 

employees’ services up to the reporting date.

All other short-term employee benefit obligations are presented as payables.

•  attrition (applicable to long service 

leave provisions only)

•  discount rates

•  expected salary related payments, 

Liabilities for long service leave where the Group has an unconditional right 

interest and on-costs following a 

to defer payment for at least twelve months after the reporting date are 

review of the pay arrangements for 

recognised within the non-current provision for employee benefits.

award-covered salaried team 

Self-insurance

The Group is self-insured for workers compensation and certain general 

liability risks. The Group seeks external actuarial advice in determining 

members

Self-insurance provisions are based on a 

number of estimates including, but not 

limited to:

self-insurance provisions. Provisions are discounted and are based on claims 

•  discount rates

reported and an estimate of claims incurred but not reported.

These estimates are reviewed bi-annually, and any reassessment of these 

estimates will impact self-insurance expense.

Restructuring 

Restructuring provisions are recognised when restructuring has either 

commenced or has raised a valid expectation in those affected, and the 

Group has a detailed formal plan identifying:

•  the business or part of the business impacted

•  the location and approximate number of employees impacted

•  an estimate of the associated costs

•  the timeframe for restructuring activities

•  future inflation

•  average claim size

•  claims development

•  risk margin

Restructuring provisions are based on a 

number of estimates including, but not 

limited to:

•  number of employees impacted

•  employee tenure and costs

•  restructure timeframes

•  discount rates

The Group’s capital management strategy aims to ensure the Group has continued access to funding for current and future 

business activities by maintaining a mix of equity and debt financing, while maximising returns to shareholders.

The Group’s objective is to maintain investment grade credit metrics to optimise the weighted average cost of capital over the 

long term, enable access to long term debt capital markets and build investor confidence.

The Directors consider the capital structure at least twice a year and provide oversight of the Group’s capital management. 

Capital is managed through the following: 

•  repaying or raising debt in line with ongoing business requirements and growth opportunities aligned with the Group’s strategic 

objectives 

•  amount of ordinary dividends paid to shareholders

•  raising and returning capital.

3.1 Interest-bearing liabilities

Non-current

Bank debt

Capital market debt

Total non-current interest-bearing liabilities

2023  

$m

72

1,046

1,118

2022  

$m

50

1,045

1,095

Interest-bearing loans and borrowings are initially recorded at fair value, net of attributable transaction costs. Subsequent to initial 

recognition, interest-bearing loans and borrowings are measured at amortised cost using the effective interest method. Gains and 

losses are recognised in the Income Statement when the liabilities are derecognised. 

3.2 Contributed equity and reserves

Contributed equity

Contributed equity represents the number of ordinary shares on issue less shares held in trust by the Group. Ordinary shares on 

 issue are fully paid and carry one vote per share and the right to dividends. Shares held in trust are ordinary shares that have  

been repurchased by the Group and are being held to satisfy employee equity incentive plans.

Incremental costs directly attributable to the issue of new shares are recognised as a deduction from equity, net of any related 

income tax benefit. 

The following reconciliation shows the total number of ordinary shares on issue less the shares held in trust:

Share Capital

At beginning of period

Issue of shares to satisfy the dividend reinvestment plan

Issue of shares to satisfy the employee equity incentive plans

Issue of shares to satisfy the employee share purchase plan

2023

m

$m

2022

m

$m

1,336.1

1,695

1,333.9

1,655

1.1

1.0

0.2

18

18

2

0.9

1.3

-

16

24

-

At end of period

1,338.4

1,733

1,336.1

1,695

Shares held in trust

At beginning of period

Purchase of shares to satisfy the employee equity incentive 

plans

Issue of shares to satisfy the employee equity incentive plans

Transfer of shares to employees under the employee equity 

incentive plan

Transfers

At end of period

Total contributed equity

(3.5)

(2.8)

(1.0)

2.3

-

(5.0)

1,333.4

(59)

(50)

(18)

38

-

(3.7)

-

(1.3)

1.5

-

(89)

1,644

(3.5)

1,332.6

(70)

-

(24)

21

14

(59)

1,636

102

103

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
3.2 Contributed equity and reserves (continued)

Cash flow hedge reserve

The hedging reserve records the portion of the gain or loss on a cash flow hedging instrument that is determined to be in an 

effective hedge relationship. The effective portion of the gain or loss on the hedging instrument is recognised in Other 

Comprehensive Income within the cash flow hedge reserve, while any ineffective portion is recognised immediately in the Income 

Statement. 

Share-based payments reserve

The share-based payments reserve reflects the fair value of awards recognised as an expense in the Income Statement. 

3.3 Dividends paid and proposed

The Company considers current earnings, future cash flow requirements, targeted credit metrics and availability of franking credits 

in determining the amount of dividends to be paid. 

Dividends are recognised as a liability in the Balance Sheet in the period in which they are determined by the Board. 

Fully franked dividends determined and paid during  

the period

Paid final dividend 

Paid interim dividend 

Fully franked dividends proposed and unrecognised at 

reporting date1

Final dividend proposed 

CENTS PER SHARE

TOTAL $m

2023

2022

2023

2022

30.0

36.0

66.0

30.0

30.0

28.0

33.0

61.0

30.0

30.0

401

482

883

4021

4021

373

441

814

401

401

1  Estimated final dividend payable, subject to variations in the number of shares up to the record date.

The Company operates a Dividend Reinvestment Plan (‘DRP’) under which eligible holders of ordinary shares are able to reinvest 

all or part of their dividend payments into additional fully paid Coles Group Limited shares.

Franking account

Total franking credits available for subsequent periods based on a tax rate of 30% (2022: 30%)

2023  

$m

549

2022  

$m

558

4. Financial Risk

This section details the Group’s exposure to various financial risks, explains how these risks may impact the Group’s 

financial performance or position, and details the Group’s approach to managing these risks.

4.1 Impairment of non-financial assets

The Group tests property, plant and equipment and intangible assets for impairment to ensure they are not carried above their 

recoverable amounts:

•  at least annually for goodwill

•  where there is an indication that assets may be impaired (which is assessed at least at each reporting date).

These tests are performed by assessing the recoverable amount of each individual asset or, if this is not possible, the recoverable 

amount of the cash generating unit (‘CGU’) to which the asset belongs. CGUs are the lowest levels at which assets are grouped 

and generate separately identifiable cash inflows. The recoverable amount, measured at the asset or CGU level, is the higher of 

fair value less costs of disposal (‘FVLCOD’), or value in use (‘VIU’). A discounted cash flow model is used to determine the 

recoverable amount under both FVLCOD and VIU. FVLCOD is based on a market participant approach and is estimated using 

assumptions that a market participant would use when pricing the asset or CGU. VIU is determined by discounting the future cash 

flows expected to be generated from the continuing use of an asset or CGU. 

Key estimate: Assessment of recoverable amount  

FVLCOD valuations are considered Level 3 in the fair value hierarchy due to the use of unobservable inputs in the 

calculation. The assumptions represent management’s assessment of future trends in the relevant industry and have 

been based on historical data from both external and internal sources. VIU calculation represent management’s 

best estimate of the economic conditions that will exist over the remaining useful life of the asset or CGU in its current 

condition. 

Both FVLCOD and VIU calculations use judgements and estimates. In particular, significant judgements and 

estimates are made in relation to the following:

Forecast future cash flows 

Forecast future cash flows are based on the Group’s latest Board approved internal five-year forecasts and reflect 

management’s best estimate of income, expenses, capital expenditure and cash flows for each asset or CGU. 

Internal forecasts have considered the ongoing impacts of the cost of living on income and expenses. Changes in 

selling prices and direct costs are based on past experience and management’s expectation of future changes in 

the markets in which the Group operates.

In addition, consideration has been given to the potential financial impacts of climate change related risks on the 

carrying value of goodwill through a qualitative review of the Group’s climate change risk assessment. This review did 

not identify any material financial reporting impacts.

When calculating the FVLCOD of an asset or CGU, future forecast cash flows also incorporate reasonably available 

market participant assumptions such as enhancement capital expenditure.

Discount rates 

Estimated future cash flows are discounted to their present value using discount rates that reflect the Group’s 

weighted average cost of capital, adjusted for risks specific to the asset or CGU. The rates have been calculated in 

conjunction with independent valuation experts.  

Expected long-term growth rates  

Cash flows beyond the five-year period are extrapolated using estimated long-term growth rates. The growth rates 

are based on historical performance as well as expected long-term market operating conditions specific to each 

asset or CGU and with reference to long-term average industry growth rates. Growth rates have been calculated 

with the assistance of independent valuation experts.

The judgements and estimates used in assessing impairment are best estimates based on current and forecast 

market conditions and are subject to change in the event of shifting economic and operational conditions. Actual 

cash flows may therefore differ from forecasts and could result in changes to impairment recognised in future 

periods.

104

105

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
4.1 

Impairment of non-financial assets (continued)

4.2 Financial risk management (continued)

Net impairment reversal for the current and prior period is included in ‘Administration expenses’ in the Income Statement as it 

In the normal course of business, the Group is exposed to various risks as set out below:

relates to the day-to-day management of the Group’s freehold property portfolio and other non-financial assets.

2023

OTHER 

NON-

FINANCIAL 

2022

OTHER 

NON-

FINANCIAL 

PROPERTY  

ASSETS  

TOTAL  

PROPERTY  

ASSETS  

TOTAL  

$m

(32)

46

14

$m

(3)

-

(3)

$m

(35)

46

11

$m

(4)

24

20

$m

(10)

1

(9)

$m

(14)

25

11

Impairment

Reversal

Net impairment reversal/

(impairment)

Recognised impairment  

RISK

Market risks

EXPOSURE

MANAGEMENT

Interest rate risk

The Group’s exposure to interest rate 

The Group manages interest rate risk by having access to both 

risk relates primarily to interest-

fixed and variable debt facilities. In line with the Policy, this risk is 

bearing liabilities where interest is 

further managed by hedging a portion of the variable rate debt 

charged at variable rates.

exposures with derivative financial instruments to convert floating 

rate debt obligations to fixed rate obligations.

Foreign exchange risk

The Group has exposure to foreign 

To manage foreign currency transaction risk, the Group hedges 

exchange risk principally arising 

material foreign currency denominated expenditure at the time 

from purchases of inventory and 

of the commitment and hedges a proportion of foreign currency 

capital equipment denominated in 

denominated forecast exposures (mainly relating to the purchase 

foreign currencies.

of inventory) through the use of forward foreign exchange 

contracts.

An impairment loss is recognised in the Income Statement if the carrying amount of an asset or a CGU exceeds its recoverable 

Commodity price risk

The Group is exposed to changes in 

To mitigate the variability of wholesale electricity prices, the 

amount. Impairment losses recognised in respect of CGUs are allocated first to reduce the carrying amount of any goodwill 

commodity prices in respect to the 

Group utilises Power Purchase Arrangements (‘PPAs’) and 

allocated to the CGU and then to reduce the carrying amount of other assets in the CGU. 

price of electricity.

electricity swaps.

Reversal of impairment

Where there is an indication that previously recognised impairment losses may no longer exist or may have decreased, the asset is 

re-tested for impairment. The impairment loss is reversed only to the extent that the carrying amount of the asset does not exceed 

the carrying amount that would have been determined, net of depreciation or amortisation, had no impairment been recognised. 

Impairments recognised for goodwill are not reversed.

Goodwill impairment testing

For the purpose of impairment testing, goodwill is allocated to CGUs or groups of CGUs according to the level at which 

management monitors goodwill. The FVLCOD valuation methodology was applied to determine the recoverable amount of CGUs.

The following table presents a summary of the goodwill allocation and the key assumptions used in determining the recoverable 

amount of each CGU:

Goodwill allocation ($m)

Indefinite life intangible assets ($m)

Post-tax discount rate (%)

Terminal growth rate (%)

2023

2022

SUPERMARKETS

LIQUOR SUPERMARKETS

LIQUOR

EXPRESS

986

-

7.5%

2.0%

129

31

7.5%

2.0%

986

-

7.6%

2.8%

129

29

7.6%

2.8%

45

-

7.9%

nil

Sensitivity analysis is performed to determine the point at which the recoverable amount is equal to the carrying amount for each 

CGU. For the Group’s CGUs, based on current economic conditions and CGU performance, no reasonably possible change in a 

key assumption used in the determination of the recoverable value is expected to result in a material impairment. 

4.2 Financial risk management

The following note outlines the Group’s exposure to and management of financial risks. These arise from the Group’s 

requirement to access financing (bank debt, capital market debt and overdrafts), from the Group’s operational 

activities (cash, trade receivables and payables) and from instruments held as part of the Group’s risk management 

activities (derivative financial instruments).

The Group’s financial risk management is carried out by the Group Treasury function and governed by the Board-approved 

Treasury Policy (‘the Policy’). The Policy strictly prohibits speculative positions to be taken.

Management of financial risks is undertaken by the Group in line with its risk management principles and includes the following key 

steps: risk identification, risk measurement, setting risk tolerances and hedging objectives, strategy design and strategy 

implementation. 

The Policy requires periodic reporting of financial risks to the Board, and its application is subject to oversight from the Chief 

Financial Officer and the Chairman of the Audit and Risk Committee.

The Policy allows the use of various derivatives to hedge financial risks and provides guidance in relation to volume and tenor of 

these instruments.

106

Liquidity risk

The Group is exposed to liquidity 

Liquidity risk is measured under both normal market operating 

and funding risk from operations 

conditions and under a crisis situation which curtails cash flows for 

and external borrowings.

an extended period. This approach is designed to ensure that the 

Liquidity risk is the risk that 

unforeseen events cause pressure 

Group’s funding framework is sufficiently flexible to ensure liquidity 

under a wide range of market conditions.

on, or curtail, the Group’s cash flows.

The Group regularly reviews its short, medium and long-term 

Funding risk is the risk that sufficient 

funds will not be available to meet 

the Group’s financial commitments 

in a timely manner.

funding requirements. The Policy requires that sufficient 

committed funds are available to meet medium term 

requirements, with flexibility and headroom in the event a 

strategic opportunity should arise. The Group maintains a liquidity 

reserve in the form of undrawn facilities of at least $1 billion.

Credit risk

The Group is exposed to credit risk 

The majority of the Group’s sales are on a cash basis, and the 

from its financing activities, 

Group’s exposure to credit risk from customer sales is minimal.

including deposits with financial 

institutions and other financial 

instruments.

With respect to credit risk arising 

from cash and cash equivalents, 

trade and other receivables and 

certain derivative instruments, the 

Group’s exposure arises from default 

of the counterparty.

The Group’s trade and other receivables relate largely to 

commercial income due from suppliers and other receivables 

from creditworthy third parties.

Counterparty limits, credit ratings and exposures are actively 

managed in accordance with the Policy. The Group’s exposure to 

bad debts is not significant, and default rates have historically 

been very low. The credit quality of trade and other receivables 

neither past due nor impaired has been assessed as high on the 

basis of credit ratings (where available) or historical information 

Credit risk for the Group also arises 

about counterparty default.

from various financial guarantees in 

which members of the Group act as 

guarantor.

Since the Group trades only with recognised creditworthy third 

parties, there is no requirement for collateral by either party.

The carrying amount of trade and other receivables and other 

financial assets in the Balance Sheet represents the Group’s 

maximum exposure to credit risk.

There is also exposure to credit risk where members of the Group 

have entered into guarantees, however the probability of being 

required to make payments under these guarantees is considered 

remote. Refer to Note 6.2 Contingencies for further details.

107

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
4.2 Financial risk management (continued)

Foreign exchange risk

4.2 Financial risk management (continued)

Interest rate risk

The Group is primarily exposed to foreign exchange risk in relation to the United States dollar (USD), the Euro (EUR) and the British 

At the reporting date, the Group has the following financial assets and liabilities exposed to variable interest rate risk that, with the 

Pound (GBP). The Group considers its exposure to USD, EUR and GBP arising from purchases to be a long-term and ongoing 

exception of interest rate swaps, are not designated as cash flow hedges:

exposure that is highly probable.

The table below sets out the total forward exchange contracts at the reporting date and the carrying value of the derivative asset 

/ (liability) positions: 

NOTIONAL VALUE

CARRYING VALUE

HEDGE RATE

WEIGHTED AVERAGE  

BUY / SELL

USD / AUD

EUR / AUD

GBP / AUD

AUD / USD

2023  

2022  

$m

103

197

38

(8)

$m

82

208

37

(3)

2023  

$m

2

5

1

(0)

At the reporting date, the Group has the following exposures to USD, EUR and GBP:

USD  

$m

EUR  

€m

2022  

2023 

2022 

$m

3

(10)

(1)

-

0.72

0.61

0.54

0.71

0.68

0.62

0.54

0.67

GBP  

£m

Financial assets

Cash and cash equivalents

Trade receivables

Forward exchange contracts

Financial liabilities

Trade and other payables 

Forward exchange contracts

Net exposure

2023

2022

2023

2022

2023

2022

5

10

71

(68)

(6)

12

3

13

59

(65)

(2)

8

-

-

1231

(28)

-

95

-

-

127

(33)

-

94

-

-

21

(3)

-

18

-

-

20

(6)

-

14

1 

 EUR forward exchange contracts of $56 million (2022: $86 million) relate to capital commitments. The remaining contracts hedge current and future trade payables 

denominated in EUR.

Foreign exchange rate sensitivity

At the reporting date, had the Australian dollar moved against the USD, EUR and GBP (with all other variables held constant), the 

Group’s post-tax profit and OCI would have been affected by the change in value of its financial assets and financial liabilities.

The following sensitivities are based on the foreign exchange risk exposures in existence at the reporting date and the 

determination of reasonably possible movements based on management’s assessment of reasonable fluctuations:

RATE

CHANGE

AUD / USD

AUD / EUR

AUD / GBP

+10% 

-10% 

+10% 

-10% 

+10% 

-10% 

POST-TAX PROFIT  

POST-TAX OCI  

INCREASE/(DECREASE):

INCREASE/(DECREASE):

2023  

$m

2022  

$m

1

(1)

-

-

-

-

2

(2)

1

(1)

-

-

2023  

2022  

$m

(2)

3

(10)

12

(2)

3

$m

(2)

3

(10)

13

(2)

2

Financial assets

Cash at bank and on deposit

Financial liabilities

Bank debt

Capital market debt

Less: interest rate swaps (notional principal amount)

Net exposure to cash flow interest rate risk

Interest rate sensitivity

2023

2022

WEIGHTED 

AVERAGE 

WEIGHTED 

AVERAGE 

EXPOSURE  

INTEREST RATE 

EXPOSURE  

INTEREST RATE 

$m

86

(75)

(150)

150

11

%

3.4

(5.5)

(4.9)

(2.0)

$m

30

(50)

(150)

150

(20)

%

0.5

(2.1)

(2.1)

1.3

A 100 basis point increase represents management’s assessment of the reasonably possible change in interest rates. Based on the 

variable interest rate exposures in existence at the reporting date, if interest rates increased by 100 basis points, with all other 

variables held constant, the impact would be:

Impacts of reasonably possible movements:

+1.0% (100 basis points)

Liquidity risk

POST-TAX PROFIT  

POST-TAX OCI  

INCREASE/(DECREASE):

INCREASE/(DECREASE):

2023  

$m

2022  

$m

2023  

$m

2022  

$m

-

-

2

3

The Group aims to maintain a balance between continuity of funding and flexibility through the use of bank overdrafts and bank 

debt with a variety of counterparties.

The committed facilities of the Group are set out below:

Financing facilities available:

Bank overdrafts

Revolving multi-option facilities

Financing facilities utilised:

Revolving multi-option facilities

Guarantees issued1

Financing not utilised:

Bank overdrafts

Revolving multi-option facilities1

2023  

$m

13

2,715

2,728

75

350

425

13

2,290

2,303

2022  

$m

13

2,715

2,728

50

333

383

13

2,332

2,345

1 

 As of 25 June 2023, bank guarantees totalling $350 million (2022: $333 million) have been issued on behalf of the Group through the revolving multi-option facilities. 

While the Company has entered into these guarantees, the probability of having to make payments under these guarantees is considered remote. 

The Group holds $597 million cash and cash equivalents at the reporting date (2022: $589 million).

Maturity analysis 

The table below sets out the Group’s financial liabilities across the relevant maturity periods based on their contractual maturity 

date. At the reporting date, the remaining undiscounted contractual maturities of the Group’s financial liabilities and their carrying 

amounts are as follows:

108

109

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
4.2 Financial risk management (continued)

< 12 MONTHS 

1-2 YEARS  

2-5 YEARS  

> 5 YEARS  

CASH FLOWS 

AMOUNT  

$m

$m

$m

$m

$m

$m

TOTAL 

CONTRACTUAL 

CARRYING 

4.3 Financial instruments

Financial assets and liabilities measured at fair value

The following table sets out the fair value measurement hierarchy of the Group’s derivative financial instruments:

4,427

125

1,188

10,978

11

4,427

74

1,050

7,849

10

Cash flow hedges

Forward exchange contracts

Interest rates swaps

Electricity swaps

Power Purchase Arrangement

16,729

13,410

Total

FAIR VALUE 

HIERACHY

Level 2

Level 2

Level 2

Level 3

2023

2022

ASSET  

LIABILITY  

ASSET  

LIABILITY  

$m

8

7

-

21

36

$m

(1)

-

-

(10)

(11)

$m

4

7

15

48

74

$m

(11)

-

(13)

(38)

(62)

2023

Trade and other payables  

(less accrued interest)

Bank debt (principal and interest)

Capital market debt (principal and interest)

Lease liabilities

Power Purchase Arrangement

Total

2022

Trade and other payables  

(less accrued interest)

Bank debt (principal and interest)

Capital market debt (principal and interest)

Lease liabilities

Interest rate swaps

Forward exchange contracts

Electricity swaps

Power Purchase Arrangement

4,427

16

28

1,175

6

5,652

4,330

12

24

-

16

28

1,178

5

1,227

-

11

24

-

93

504

3,299

-

3,896

-

59

512

1,288 

1,285 

3,653 

2

7

13

18

2

1

-

12

1

-

-

8

-

-

628

5,326

-

5,954

-

-

642

5,599 

-

-

-

-

4,330

82

1,202

11,825 

5

8

13

38

4,330

52

1,049

8,681

(7)

8

13

38

Total

5,694

1,335

4,233

6,241

17,503

14,164

For variable rate instruments, the amount disclosed is determined by reference to the interest rate at the last re-pricing date. 

Contractual cash flows are undiscounted and as such will not necessarily agree with their carrying amounts. 

Changes in liabilities arising from financing activities

AT 

BEGINNING 

CHANGES IN 

LEASES 

AT END  

OF PERIOD 

CASH FLOWS 

FAIR VALUE  

RECOGNISED 

OTHER  

OF PERIOD  

NOTE

$m

The Group measures certain financial instruments, such as derivatives, at fair value at each reporting date. Fair value is the price 

that would be received to sell an asset, or paid to transfer a liability, in an orderly transaction between market participants at the 

measurement date.

The fair value of an asset or liability is measured using the assumptions that market participants would use when pricing the asset or 

liability, assuming that market participants act in their economic interest. The Group uses valuation techniques that are 

appropriate in the circumstances and for which sufficient data is available to measure fair value, maximising the use of relevant 

observable inputs and minimising the use of unobservable inputs. 

All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair value 

hierarchy based on the lowest level input that is significant to the fair value measurement as a whole.

LEVEL 1

LEVEL 2

LEVEL 3

Fair value is calculated using quoted prices in active markets for identical assets or liabilities

Fair value is estimated using inputs other than quoted prices included in Level 1 that are observable for the 

asset or liability, either directly (as prices) or indirectly (derived from prices)

Fair value is estimated using inputs for the asset or liability that are not based on observable market data 

(unobservable inputs)

For financial instruments that are carried at fair value on a recurring basis, the Group determines whether transfers have occurred 

between Levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant to the fair value 

measurement as a whole) at the end of each reporting period.

2023

Bank debt 

Capital market debt 

Lease liabilities

Derivatives

Total liabilities from 

financing activities

2022

Bank debt 

Capital market debt 

Lease liabilities

Derivatives

Total liabilities from 

financing activities

3.1

3.1

2.7

4.3

3.1

3.1

2.7

4.3

$m

23

-

(1,279)

-

50

1,045

8,681

62

9,838

(1,256)

98

1,044

8,756

42

(50)

-

(1,264)

(22)

9,940

(1,336)

$m

-

-

-

(51)

(51)

-

-

-

42

42

$m

-

-

793

-

$m

$m

Derivatives

(1)

1

(346)

-

72

1,046

7,849

11

The Group enters into derivative financial instruments with various counterparties, principally financial institutions with investment 

grade credit ratings. Foreign exchange forward contracts, interest rate swap contracts, electricity swap contracts and power 

purchase agreements are valued using forward pricing techniques. This includes the use of market observable inputs, such as 

foreign exchange spot and forward rates, yield curves of the respective currencies, interest rate curves and electricity futures. In 

addition, the valuation of the power purchase arrangement includes an unobservable input relating to forward electricity price 

793

(346)

8,978

-

-

826

-

826

2

1

363

-

50

1,045

8,681

62

366

9,838

assumptions.

Carrying amounts versus fair values

The carrying amount and fair value of financial assets and liabilities recognised in the financial statements are materially the same 

unless stated below:

Financial liabilities

Capital market debt

CARRYING AMOUNT

FAIR VALUE

2023  

$m

2022  

$m

2023  

$m

2022  

$m

1,046

1,045

913

892

110

111

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
4.3 Financial Instruments (continued)

Offsetting of financial assets and liabilities

5. Group Structure

The Group presents its financial assets and liabilities on a gross basis except where there is an enforceable legal right to offset and 

This section provides information relating to subsidiaries and other material investments of the Group.

there is an intention to settle on a net basis.

Commercial income due from suppliers is recognised within trade receivables, except in cases where the Group has a legally 

enforceable right of set-off and the intention to settle on a net basis, in which case only the net amount receivable or payable is 

5.1 Equity accounted investments

recognised.

OWNERSHIP INTEREST

The following table sets out the Group’s financial assets and financial liabilities which have been offset in the Balance Sheet at the 

NAME OF COMPANY

PRINCIPAL ACTIVITY

PLACE OF 

TYPE

2023

2022

reporting date:

2023

Trade and other receivables

Trade and other payables

2022

Trade and other receivables

Trade and other payables

Hedge accounting 

GROSS FINANCIAL 

ASSETS / (LIABILITIES) 

NET FINANCIAL  

GROSS FINANCIAL  

(LIABILITIES) / ASSETS  

ASSETS / (LIABILITIES)  

$m

740

(4,569)

605

(4,470)

SET-OFF  

$m 

(135)

135

(135)

135

PRESENTED IN THE  

BALANCE SHEET  

$m

605

(4,434)

470

(4,335)

Where the Group undertakes a hedge transaction it documents at the inception of the transaction the type of hedge, the 

relationship between hedging instruments and hedged items and its risk management objective and strategy for undertaking the 

hedge. The documentation also demonstrates, both at hedge inception and on an ongoing basis, that the hedge has been, and 

is expected to continue to be, highly effective. 

The Group uses derivative financial instruments for cash flow hedging purposes and designates them as such.

Loyalty Pacific Pty Ltd

Operator of the Flybuys  

Australia

Joint Venture

loyalty program

Queensland Venue  

Operator of Spirit Hotels  

Australia

Associate

50%

50%

50%

50%

INCORPORATION

Co. Pty Ltd (‘QVC’)

and Queensland retail  

liquor business

A joint venture is a type of joint arrangement whereby the parties that have joint control of the arrangement have rights to the net 

assets of the joint venture. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when 

decisions about the relevant activities require the unanimous consent of the parties sharing control. An associate is an entity that is 

not controlled or jointly controlled by the Group, but over which the Group has significant influence.

The Group accounts for its investments in joint ventures and associates using the equity method of accounting. Under the equity 

method, the investment in a joint venture or associate is initially recognised at cost. Thereafter, the carrying amount of the 

investment is adjusted to recognise the Group’s share of profit after tax of the joint venture or associate, which is recognised in profit 

or loss. The Group’s share of OCI is recognised within Other Comprehensive Income. Dividends received from a joint venture or 

associate reduce the carrying amount of the investment.

After application of the equity method, the Group determines whether it is necessary to recognise an impairment loss for its 

investment in a joint venture or associate. At each reporting date, the Group determines whether there is objective evidence that 

the investment in the joint venture or associate is impaired. If there is such evidence, the Group calculates the amount of 

impairment as the difference between the recoverable amount of the joint venture or associate and its carrying value. Any 

impairment loss will be recognised within ‘share of net profit of equity accounted investments’ in the Income Statement.

Cash flow hedge

Derivatives or other financial instruments that hedge the exposure to variability in cash flows 

attributable to a particular risk associated with an asset, liability or forecast transaction.

Key judgement: Control and significant influence  

The Group uses cash flows hedges to mitigate the risk of variability of:

•  future cash flows attributable to foreign currency fluctuations over the hedging period where 

the Group has highly probable purchase or settlement commitments denominated in foreign 

currencies;

The Group has a number of management agreements relating to its joint venture and associate investments which it 

considers when determining whether it has control, joint control or significant influence. The Group assesses whether it 

has the power to direct the relevant activities of the investee by considering the rights it holds to appoint or remove 

key management and the decision-making rights and scope of powers specified in the agreements.

• 

interest rate fluctuations over the hedging period where the Group has variable rate debt 

Loyalty Pacific Pty Ltd

obligations; and

Recognition date

Measurement

•  energy commodity price fluctuations over the hedging period.

The date the hedging instrument is entered into.

Fair value.

A reconciliation of the carrying amount of the Group’s investment in Loyalty Pacific Pty Ltd is set out below:

Changes in fair value

Changes in the fair value of derivatives designated as cash flow hedges are recognised directly 

in OCI and accumulated in equity in the hedging reserve to the extent that the hedge is highly 

effective. To the extent that the hedge is ineffective, changes in fair value are recognised 

immediately in the Income Statement.

At beginning of period

Additions

Loss for the period

At end of period

2023  

$m

18

14

(13)

19

2022  

$m

19

6

(7)

18

112

113

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
5.1 Equity accounted investments (continued)

Queensland Venue Co. Pty Ltd

5.3 Discontinued operations

The Group presents as discontinued operations any component of the Group that has either been disposed of or is classified as 

In FY19, the Company entered into an incorporated joint venture with Australian Venue Co. (‘AVC’) for the operation of Spirit Hotels 

held for sale, and: 

(the ‘Hotel business’) and the retail liquor stores linked to Spirit Hotels venues (collectively the ‘Retail Liquor business’). An 

•  represents a separate major line of business or geographical area of operations;

incorporated joint venture company, QVC was established. Under the joint venture documents, the Company holds all R-shares in 

QVC and operates the Retail Liquor business through its wholly-owned subsidiary, Liquorland (Australia) Pty. Ltd. (‘LLA’).

• 

is part of a single coordinated plan to dispose of a separate major line of business, or geographical area of operations; or 

• 

is a subsidiary acquired exclusively with a view to resale.

For accounting purposes, LLA is considered the principal in relation to retail liquor sales due to its exposure to the economic risks 

and benefits associated with the Retail Liquor business. Accordingly, LLA recognises revenue from retail liquor sales by QVC directly 

Express discontinued operation

in its Income Statement. Revenue recognised by QVC relates solely to Spirit Hotels.

Furthermore, due to the application of service fees and cost recoveries between the Company and QVC, net profit relating to the 

Retail Liquor business as recognised by QVC is nominal.

A reconciliation of the carrying amount of the Group’s investment in QVC is set out below:

At beginning of period

Additions

Profit for the period

At end of period

5.2 Assets held for sale 

2023  

$m

201

-

-

201

2022  

$m

201

-

-

201

At 25 June 2023, four of the Group’s properties with a total carrying value of $127 million have been classified as held for sale (2022: 

four of the Group’s properties with a total carrying value of $82 million). 

The Group classifies non-current assets and disposal groups as held for sale if their carrying amounts will be recovered principally 

through a sale transaction rather than through continuing use. They are measured at the lower of their carrying amount and fair 

value less costs to sell.

The criteria for held for sale classification is met only when the sale is highly probable, and the asset or disposal group is available 

On 1 May 2023, the Group completed the sale of its fuel and convenience retailing business to Viva Energy Group Limited for $319 

million (proceeds of $300 million and working capital adjustment of $19 million). The agreement allows the Group to focus on 

growing its omnichannel supermarket and liquor businesses. The business disposed of was previously presented as the Express 

reportable segment.

Analysis of profit from discontinued operations

The profit/loss from discontinued operations for the reporting period to 1 May 2023 are set out below:

Sales revenue

Other operating revenue

Total operating revenue

Expenses

Depreciation and Amortisation1

Earnings before interest and tax (EBIT) before sale of business

Loss on sale of Express business

Earnings before interest and tax (EBIT)

Financing costs

Profit before income tax

Income tax expense

2023  

$m

988

246

1,234

(1,070)

(35)

129

(18)

111

(27)

84

(28)

56

4.2

4.2

2022  

$m

1,132

273

1,405

(1,224)

(139)

42

-

42

(36)

6

(3)

3

0.2

0.2

for immediate sale in its present condition. A sale is considered highly probable when actions required to complete the sale 

Profit for the period from discontinued operations

indicate that it is unlikely significant changes to the sale will be made or that the decision to sell will be withdrawn, and where 

EPS attributable to equity holders of the Company from discontinued operations:

management is committed to a plan to sell the asset and the sale is expected to be completed within one year from the date of 

the classification.

Basic EPS (cents)

Diluted EPS (cents)

1 

 Depreciation and amortisation ceased from the date the assets were held for sale, including the depreciation on right of use assets. Depreciation and amortisation 

not recognised in FY23 up to the date of sale was $83 million of which $66 million relates to the right of use assets.

Cash flows from/(used in) discontinued operations

The condensed cash flows from/(used in) discontinued operations during the period to 1 May 2023 are set out below:

Net cash inflow from operating activities

Net cash inflow/(outflow) from investing activities

Net cash outflow from financing activities

Net increase in cash and cash equivalents from discontinued operations

1 

Includes $319 million consideration for the sale of the Express business.

Loss on sale

Total consideration

Book value of net assets disposed

Transaction costs

Loss on sale before income tax1

Income tax benefit

Loss on sale after tax

2023  

2022  

$m

113

2671

(104)

276

$m

142

(15)

(121)

6

1 MAY 2023 

$m

319

(321)

(16)

(18)

2

(16)

1  Depreciation and amortisation ceased from the date the assets were held for sale, including the depreciation on right of use assets. Depreciation and amortisation 

not recognised in FY23 up to the date of sale was $83 million of which $66 million relates to the right of use assets.

114

115

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
5.4 Subsidiaries

5.4 Subsidiaries (continued)

The ultimate parent of the Group is Coles Group Limited, a company incorporated in Australia. Subsidiaries are consolidated from 

Deed of Cross Guarantee 

the date of acquisition, being the date Coles Group Limited obtains control, and continue to be consolidated until the date 

control ceases. Control exists where the Group has the power to govern the financial and operating policies of the entity in order to 

obtain benefits from its activities.

Pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785 (‘ASIC Instrument’) the wholly-owned subsidiaries 

listed on the previous page (*) are relieved from the Corporations Act 2001 (Cth) requirements for preparation, audit and 

lodgement of financial reports, and Directors’ Reports. Together with Coles Group Limited, the entities represent a ‘Closed Group’ 

Set out below are the subsidiaries of the Group. All entities were incorporated in Australia and wholly-owned unless stated 

for the purposes of the ASIC Instrument. 

As a condition of the ASIC Instrument, the Company and the subsidiaries listed on the previous page (*) have entered into a Deed 

of Cross Guarantee (‘the Deed’). The effect of the Deed is that the Company guarantees to pay any deficiency in the event of 

winding up any controlled entity in the Closed Group, or if they do not meet their obligations under the terms of any overdrafts, 

loans, leases or other liabilities subject to the guarantee. The controlled entities in the Closed Group have also given a similar 

guarantee in the event that the Company is wound up or if it does not meet its obligations under the terms of any overdrafts, loans, 

leases or other liabilities subject to the guarantee.

An Income Statement and retained earnings and a Balance Sheet, comprising the Company and controlled entities which are a 

party to the Deed at the reporting date, after eliminating all transactions between the parties to the Deed, for the period are set 

otherwise.

Andearp Pty Ltd

Australian Liquor Group Ltd * 

Coles Group Superannuation Fund Pty Ltd 

Coles Group Supply Chain Pty Ltd *

BetaElementCo Pty Ltd (formally CSA Retail (Finance) Pty Ltd)

Coles Group Treasury Pty Ltd  

(formerly Coles Group Payments Pty Ltd) *

Coles Online Pty Ltd *

Coles Property Management Pty Ltd 

Coles Supermarkets Australia Pty Ltd *

Bi-Lo Pty. Limited *

Charlie Carter (Norwest) Pty Ltd 

Chef Fresh Pty Ltd *

CMPQ (CML) Pty Ltd

CNSCE Pty Ltd 

CNSCV Pty Ltd 

Coles Ansett Travel Pty Ltd (97.5%)

Coles Trading (Shanghai) Co. Limited (incorporated in China)

out below:

Coles WFS Pty Ltd (formerly Wesfarmers Finance Pty Ltd)

Eureka Operations Pty Ltd *

GBPL Pty Ltd 

Income Statement and retained earnings

Coles Captive Insurance Pte. Ltd. (incorporated in Singapore)

Grocery Holdings Pty Ltd *

Coles Environmental Services Pty Ltd  

Katies Fashions (Aust) Pty Limited 

(formerly Richmond Plaza Shopping Centre Pty Ltd)

Coles Export Asia Limited (incorporated in Hong Kong)

Liquorland (Australia) Pty. Ltd *

Coles Export Australia Pty Ltd  

(formerly Tooronga Holdings Pty Ltd) *

Coles Financial Services Pty Ltd 

Newmart Pty Ltd 

Procurement Online Pty Ltd 

Coles FS Holding Company Pty Ltd (formerly Wesfarmers 

Retail Ready Operations Australia Pty. Ltd *

Finance Holding Company Pty Ltd)

Coles Group Deposit Services Pty Ltd 

Coles Group Finance Limited *

Coles Group Properties Holdings Ltd *

Coles Group Property Developments Ltd *

Tickoth Pty Ltd 

WFPL Funding Co Pty Ltd

WFPL SPV Pty Ltd 

Entities formed/incorporated or acquired during the financial year

CGBV1 Pty Ltd1

Coles Supply Services Pty Ltd*1 

Coles Fresh Milk Co. Pty Ltd2

Coles Group Business Venture Pty Ltd1

Property Structures Pty Ltd1

Continuing operations

Sales revenue

Other operating revenue

Total operating revenue

Cost of sales

Gross profit

Other income

Administration expenses

Share of net loss from equity accounted investments

Earnings before interest and tax

Financing costs

Profit before income tax

Income tax expense

Profit for the period from continuing operations

Discontinued Operations

* 

1 

2 

 These entities are parties to the Deed of Cross Guarantee (DOCG) and are members of the Closed Group as at 25 June 2023, Coles Supply Services Pty Ltd joined 

Profit for the period from discontinued operations, after tax

the Closed Group on 20 June 2023.

Incorporated 21 December 2022

Incorporated 24 March 2023

Profit for the period

Items that may be reclassified to profit or loss:

Net movement in the fair value of cash flow hedges

Income tax effect

Other comprehensive income/ (loss) which may be reclassified to profit or loss  

in subsequent periods

Total comprehensive income for the period

Retained earnings

Retained earnings at beginning of period

Chef Fresh retained earnings in opening balance now in Closed Group

Profit for the period

Dividends paid

Retained earnings at end of period

CLOSED GROUP

2023  

$m

40,483

108

40,591

(30,034)

10,557

163

(8,839)

(13)

1,868

(394)

1,474

(425)

1,049

56

1,105

14

(4)

10

1,115

1,468

-

1,105

(883)

1,690

2022  

$m

38,237

103

38,340

(28,395)

9,945

86

(8,196)

(7)

1,828

(360)

1,468

(422)

1,046

3

1,049

31

(9)

22

1,071

1,245 

(12)

1,049

(814) 

1,468

116

117

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
5.4 Subsidiaries (continued)

Balance Sheet

5.5 Parent entity information

Summary financial information for the Company is set out below:

Assets

Current assets

Cash and cash equivalents

Trade and other receivables

Inventories

Income tax receivable 

Assets held for sale

Other assets

Total current assets

Non-current assets

Property, plant and equipment

Right-of-use assets

Intangible assets

Deferred tax assets

Investment in subsidiaries

Investment in joint venture

Other assets

Total non-current assets

Total assets

Liabilities

Current liabilities

Trade and other payables

Provisions

Lease liabilities

Other

Total current liabilities

Non-current liabilities

Interest-bearing liabilities

Provisions

Lease liabilities

Other 

Total non-current liabilities

Total liabilities

Net assets

Equity

Contributed equity

Reserves 

Retained earnings

Total equity

CLOSED GROUP

2023  

$m

2022  

$m

592

616

580

459

                   2,323                     2,448

4

127

96

42

82

121

3,758

3,732

4,980

6,507

2,035

737

190

220

52

14,721

18,479

4,542

903

820

249

6,514

1,118

375

7,029

5

8,527

15,041

3,438

1,644

104

1,690

3,438

4,799

7,194

1,864

820

190

219

174

15,260

18,992

4,425

851

913

312

6,501

1,095

424

7,762

11

9,292

15,793

3,199

1,636

95

1,468

3,199

Profit for the period

Dividends received

Profit for the period (after dividends)

Other comprehensive income

Total comprehensive income for the period

Assets

Current assets

Non-current assets

Total assets

Liabilities

Current liabilities

Non-current liabilities

Total liabilities

Equity

Contributed equity

Reserves

Retained earnings

Total equity

2023  

2022  

$m

316

-

316

-

316

2023  

$m

2,371

5,057

7,428

937

2,769

3,706

1,644

100

1,978

3,722

$m

327

-

327

-

327

2022  

$m

3,045

5,088

8,133

1,080

2,778

3,858

1,630

100

2,545

4,275

As at 25 June 2023, the Company has no guarantees in relation to the debts of its subsidiaries (2022: $nil).

As at 25 June 2023, the Company has no contingent liabilities (2022: $nil). As at 25 June 2023, the Company has bank guarantees 

totalling $346 million (2022: $328 million).

As at 25 June 2023, the Company has contractual commitments for the acquisition of property, plant and equipment totalling $162 

million (2022: $235 million).

118

119

Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
 
 
 
 
 
 
 
6. Unrecognised Items

6.2 Contingencies

This section provides information about items that are not recognised in the consolidated financial statements but 

could potentially have a significant impact on the Group’s financial performance or position in the future. 

6.1 Commitments

A commitment represents a contractual obligation to make a payment in the future. The Group’s commitments relate to capital 

expenditure and certain operating leases not recognised. Commitments are not recognised in the Balance Sheet but are 

disclosed. 

Capital expenditure commitments of the Group at the reporting date are set out below:

Within one year

Between one and five years

More than five years

Total capital commitments for expenditure

2023  

2022  

$m

268

52

2

322

$m

233

121

-

354

The commitment amounts disclosed above represent the maximum amounts that the Group is obliged to pay.

In February 2020, Coles announced it was conducting a review into the pay arrangements for all team members who received a 

salary and were covered by the General Retail Industry Award 2010 (‘GRIA’). The review assessed the remuneration paid to 15,011 

team members against the GRIA. Coles conducted a remediation program, and to date Coles has incurred $13 million of 

remediation costs. A provision of $37 million (2022: $12 million) is reflected in the FY23 financial statements.   

Following the announcement in February 2020, the Fair Work Ombudsman (‘FWO’) commenced an investigation into Coles’ pay 

arrangements for a group of the affected salaried team members covered by the GRIA. 

In December 2021, the FWO filed proceedings in the Federal Court of Australia which include issues relating to the interpretation 

and application of various provisions of the GRIA and the Fair Work Act 2009 (Cth). FWO alleges that Coles is obligated to pay a 

further $108 million in remediation payments to 7,687 team members for the period 1 January 2017 to 31 March 2020. This group is a 

subset of the award covered salaried employees which were assessed as part of the 2020 review by Coles. Additionally, the period 

of time covered in the proceedings is a lesser period than the period covered in Coles’ remediation.

Following further consideration of the issues as they have evolved, Coles announced on 2 June 2023 that, it intends to conduct a 

further remediation relating to the reconciliation of available records of the days and hours of work of salaried supermarket 

managers.  A provision of $25 million was subsequently recognised which is included in the provision balance of $37 million noted 

above.

The FWO matter was heard in a seven week trial from 5 June 2023 and judgment is pending. The judgment is expected to include 

consideration of threshold issues, including interpretation of the GRIA and Fair Work Act provisions. As such, the potential outcome, 

extent to which further remediation may be necessary, and costs associated with this matter remain uncertain as at the date of 

At 25 June 2023, the Group also has commitments relating to lease agreements that have not yet commenced. The commitments 

this report.

relate to lease agreements associated with new stores, the Supply Chain Modernisation program and online fulfilment centres. The 

future lease payments (undiscounted) for non-cancellable periods are set out below:

In May 2020, a class action proceeding was filed in the Federal Court of Australia in relation to payment of Coles managers 

employed in supermarkets. This matter was heard in conjunction with the FWO proceedings and judgment has also been reserved. 

2023  

2022  

The potential outcome and total costs associated with this matter remain uncertain as at the date of this report. 

Within one year

Between one and five years

More than five years

Total commitments for lease agreements not yet commenced (undiscounted)

$m

57

469

1,259

1,785

$m

41

491

1,613

2,145

From time to time, entities within the Group are party to various legal actions as well as inquiries from regulators and government 

bodies that have arisen in the ordinary course of business. Consideration has been given to such matters and it is expected that 

the resolution of these contingencies will not have a material impact on the financial position of the Group, or are not at a stage to 

support a reasonable evaluation of the likely outcome. 

Key estimate: Contingencies  

Contingent liabilities are possible obligations whose existence will be confirmed only on the occurrence or non-

occurrence of uncertain future events outside the Group’s control, or present obligations that are not recognised 

because it is not probable that a settlement will be required or the value of such a payment cannot be reliably 

estimated.

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
7. Other Disclosures

Restricted share offer

This section provides other disclosures required by Australian Accounting Standards that are considered relevant 

employment provisions. During the trading restriction period, Restricted Shares are held in trust by the Trustee on behalf of the 

Restricted Shares are subject to a continued service condition, a three-year trading restriction period and cessation of 

to understanding the Group’s financial performance or position.

7.1 Related party disclosures 

Joint ventures and associates

Loyalty Pacific Pty Ltd

Sale of goods to members of Flybuys

Payments for loyalty program to Loyalty Pacific Pty Ltd

Amounts owing to Loyalty Pacific Pty Ltd

Queensland Venue Co. Pty Ltd

Service fees paid to QVC

Amounts receivable from QVC

Transactions with Key Management Personnel (KMP)

Compensation of KMP of the Group:

Short-term employee benefits

Post-employment benefits

Other long-term benefits

Share-based payments

Total compensation paid to key management personnel

Terms and conditions of transactions with related parties

2023  

$m

268

378

240

55

29

2022 

$m

199 

359 

   251 

   56 

 21

2023  

$

2022  

$

11,418,519

 10,903,690

222,526

389,219

193,111 

118,652

9,459,571

 8,855,257

21,489,835

20,070,710

Sales to and purchases from related parties are made on terms equivalent to those that prevail in arm’s length transactions. 

Outstanding balances at the reporting date are unsecured and interest free and settlement occurs in cash. There have been no 

guarantees provided or received for any related party receivables or payables.

The Group has not recognised a provision for expected credit losses relating to amounts owed by related parties (2022: $nil). 

7.2 Employee share plans

The Group operates an Equity Incentive Plan (the ‘Plan’) which provides equity instruments to employees as a component of their 

remuneration.

Long Term Incentive (LTI) program

Refer to the Remuneration Report for the terms and conditions of the LTI program.

employee. The number of Restricted Shares to be granted is determined based on the currency value of the achieved Restricted 

Share offer divided by the volume weighted average price (VWAP) at which the Company’s shares are traded on the Australian 

Stock Exchange over the period outlined in the offer letter. The value of Restricted Shares granted is recognised as an employee 

expense (with a corresponding increase in equity) over the vesting period. 

Restricted Shares carry the same dividend and voting rights as other fully paid Ordinary Shares in the Company.

Performance rights (number)

Movements in Performance Rights granted under the LTI program that existed during the current or prior period are:

GRANT DATE

26 JUNE 2022

GRANTED

FORFEITED

VESTED

25 JUNE 2023

25 JUNE 2023

BALANCE AT  

BALANCE AT  

EXERCISABLE AT 

2023

Nov 2019

May 2020

Nov 2020

Nov 2020

Nov 2021

Dec 2021

Nov 2022

Nov 2022

955,866

89,528

223,133

716,279

225,976

797,696

-

-

3,008,478

-

-

-

-

-

-

218,878

667,283

886,161

-

-

-

(5,169)

(26,960)

(63,314)

(98,674)

(82,636)

(874,784)

(89,528)

-

-

-

-

-

-

81,082

-

223,133

711,110

199,016

734,382

120,204

584,647

(276,753)

(964,312)

2,653,574

-

-

-

-

-

-

-

-

-

GRANT DATE

28 JUNE 2021

GRANTED

FORFEITED

VESTED

26 JUNE 2022

26 JUNE 2022

BALANCE AT  

BALANCE AT  

EXERCISABLE AT 

2022

Nov 2019

May 2020

Nov 2020

Nov 2020

Nov 2021

Dec 2021

962,246

89,528

223,133

772,930

-   

-   

-   

-   

-   

-   

225,976

877,925

2,047,837

1,103,901

(6,380)

 -   

 -   

(56,651)

 -   

(80,229)

(143,260)

-   

 -   

 -   

-   

 -   

 -   

-   

955,866

89,528

223,133

716,279

225,976

797,696

3,008,478

 -   

 -   

 -   

 -   

 -   

 -   

 -   

Fair value of equity instruments

The assumptions underlying the fair value measurement of the performance rights are:

EXPECTED 

SHARE PRICE AT 

VOLATILITY IN 

EXPECTED 

RISK FREE 

FAIR VALUE PER 

GRANT DATE  

SHARE PRICE1  

DIVIDEND YIELD 

INTEREST RATE2  

INSTRUMENT  

$

16.26

15.02

18.26

17.95

17.63

17.85

16.48

17.15

%

25.0

25.0

25.0

25.0

20.0

20.0

20.0

20.0

%

3.90

4.20

3.68

3.68

3.56

3.53

3.92

3.92

%

0.65

0.25

0.10

0.11

0.89

0.95

3.35

3.22

$

12.58

12.92

13.52

12.67

12.61

13.04

11.00

11.50

The fair value of Performance Rights under each performance measure is determined at grant date by an independent valuation 

GRANT DATE

EXPIRY DATE

expert and takes into account the terms and conditions upon which they were granted. The fair value is recognised as an 

employee expense (with a corresponding increase in equity) over the vesting period.

For the relative total shareholder return (‘RTSR’) measure, the fair value is recognised as an expense irrespective of whether the 

Performance Rights vest to the holder, and a reversal of the expense is only recognised in the event the instruments lapse due to 

cessation of employment within the vesting period. For the return on capital (‘ROC’) measure, the amount expensed is based on 

the expected number of Performance Rights vesting, with the ultimate expense reflecting the actual Performance Rights that vest.

Short Term Incentive (STI) program

Nov 2019

May 2020

Nov 2020

Nov 2020

Nov 2021

Dec 2021

Nov 2022

Nov 2022

Aug 2022

Aug 2022

Aug 2023

Aug 2023

Aug 2024

Aug 2024

Aug 2025

Aug 2025

For Executives, 25% of their STI is deferred into Restricted Shares (50% for the Managing Director and Chief Executive Officer) and 

1  Reflects the assumption that the historical volatility is indicative of future trends.

are subject to a one-year service condition (two years for the Managing Director and Chief Executive Officer). The cost of the 

2 

 Represents the zero coupon interest rate derived from government bond market interest rates on the valuation date and vary according to each maturity date.

deferred STI is based on the market price at grant date and is recognised as an employee expense (with a corresponding increase 

in equity) over the vesting period. 

Further explanation of the deferred STI is disclosed in the Remuneration Report.

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Coles Group 2023 Annual ReportColes Group 2023 Annual Report 
 
7.2 Employee share plans (continued)

Additional Information on Award Schemes

Details of grants made under the Plan during the period are set out in the Remuneration Report.

Directors’ Declaration

Key estimate: Share-based payments   

The fair value of share-based payment transactions has been determined by an independent valuation expert.

Estimating the fair value of share-based payment transactions requires the determination of the most appropriate 

valuation model, which depends on the terms and conditions of the grant. Assumptions regarding the most 

appropriate inputs to the valuation model must be made. This includes, but is not limited to, share price volatility, 

discount rate and dividend yield.

1.  The directors of Coles Group Limited (the Company) declare that, in the directors’ opinion:

(a)  the financial statements and the Notes are in accordance with the Corporations Act 2001 (Cth), including:

(i)  complying with the accounting standards and Corporations Regulations 2001; and

(ii)  giving a true and fair view of the financial position and performance of the Company and its consolidated entities;

(b)   there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due 

In measuring the fair value of awards issued under the Long-Term Incentive (‘LTI’) plan subject to the relative total 

and payable.

2. 

 A statement of compliance with the International Financial Reporting Standards is included in the Basis of Preparation and 

Accounting Policies in the Notes to the consolidated financial statements.

3. 

 The directors have been given the declaration required by section 295A of the Corporations Act 2001 (Cth) from the Managing 

Director and Chief Executive Officer and Chief Financial Officer for the financial year ended 25 June 2023.

4. 

 As at the date of this declaration, there are reasonable grounds to believe that the members of the closed group identified in 

Note 5.4 Subsidiaries to the financial statements will be able to meet any obligations or liabilities to which they are, or may 

become, subject by virtue of the Deed of Cross Guarantee described in Note 5.4 Subsidiaries.

Signed in accordance with a resolution of the directors.

James Graham AM 
Chairman 

22 August 2023 

Leah Weckert
Managing Director and Chief Executive Officer

22 August 2023

shareholder return (‘RTSR’) vesting condition, an adjusted form of the Black-Scholes Model that includes a Monte 

Carlo Simulation Model has been utilised. The Monte Carlo Simulation Model has been modified to incorporate an 

estimate of the probability of achieving the RTSR hurdle. In measuring the fair value of awards subject to non-market 

based vesting conditions, the Black-Scholes Model has been utilised.

7.3 Auditor’s remuneration

Fees to Ernst & Young (Australia):

Audit services:

Audit or review of the Financial Report of the Group

Assurance related

Non-audit services: 

Tax compliance services

Other compliance services

Total fees to Ernst & Young (Australia)

Fees to overseas member firms of Ernst & Young:

Audit services:

Audit or review of the Financial Report of any controlled entities

Total fees to overseas member firms of Ernst & Young

Total auditor’s remuneration

2023  

$000

2022  

$000

2,899

1,084

120

80

4,183

2,825

822

133

-

3,780

55

55

49

49

4,238

3,829

The auditor of the Group is Ernst & Young (‘EY’). Fees charged by EY for ‘Assurance related services’ are for services that are 

reasonably related to the performance of the audit or review of financial reports, for other assurance engagements (such as 

assurance over the Group’s Sustainability Report) and for other assurance related engagements which are appropriate for our 

external auditor to perform.

The total fees for non-audit services of $200,000 represent 4.7% (2022: 3.5%) of the total fees paid or payable to EY and related 

practices for the period. 

7.4 New accounting standards and interpretations

There are amendments and interpretations that apply for the first time in this period. These did not have a material impact on the 

consolidated financial statements of the Group. 

New and revised Australian accounting standards and interpretations on issue but not yet effective 

Subsequent to year end, on 26 June 2023, the International Sustainability Standards Board (‘ISSB’) issued its inaugural global 

sustainability disclosure standards, IFRS S1 General Requirements for Disclosure of Sustainability-related Financial Information and 

IFRS S2 Climate-related Disclosures. The Group has not early adopted these standards that are effective for annual reporting 

periods beginning on or after 1 January 2024. 

There are no other standards issued but are not yet effective that would be expected to have a material impact on the Group in 

the current or future reporting periods.

7.5 Events after the reporting period 

Other than events disclosed elsewhere in this report, the Group is not aware of any matter or circumstance that has occurred since 

the reporting date that has significantly affected or may significantly affect the Group’s operations, the results of those operations 

or the Group’s state of affairs in subsequent reporting periods. 

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131
131

Coles Group 2023 Annual ReportShareholder information

Listing information

Coles Group Limited is listed, and our issued shares are quoted on the Australian Securities Exchange (ASX) under the code: COL.

Substantial shareholdings in Coles Group Limited as at 23 August 2023

The number of shares to which each substantial holder and the substantial holders’ associates have a relevant interest, as disclosed 

in substantial holding notices given to Coles, are as follows:

Holder
Vanguard Group
BlackRock Group
State Street Corporation

Twenty largest ordinary fully paid shareholders as at 23 August 2023

BNP Paribas Noms Pty Ltd 
BNP Paribas Nominees Pty Ltd 

Coles Group Limited
1 HSBC Custody Nominees (Australia) Limited
2
J P Morgan Nominees Australia Pty Limited
3 Citicorp Nominees Pty Limited
4 National Nominees Limited
5
6
7 HSBC Custody Nominees (Australia) Limited 
8 Australian Foundation Investment Company Limited
9 Argo Investments Limited
10 Citicorp Nominees Pty Limited  
11 Netwealth Investments Limited 
12 Washington H Soul Pattinson and Company Limited
13 Mutual Trust Pty Ltd
14 HSBC Custody Nominees (Australia) Limited - A/C 2
15 BNP Paribas Nominees Pty Ltd Hub24 Custodial Serv Ltd 
16 BNP Paribas Noms (NZ) Ltd 
17 IOOF Investment Services Limited 
18 BNP Paribas Noms Pty Ltd 
19 Mr Peter Alexander Brown
20 Djerriwarrh Investments Limited

Number of fully paid shares
66,814,399
83,226,846
67,541,898

Number of fully 
paid shares
386,759,617
187,846,800
124,600,132
43,293,753
29,746,870
28,383,201
9,076,420
8,677,500
5,290,027
4,894,569
4,749,711
4,483,378
2,859,498
2,598,186
2,580,351
2,231,198
2,213,891
2,044,570
1,552,825
1,490,505

% of issued 
capital
28.90
14.04
9.31
3.23
2.22
2.12
0.68
0.65
0.40
0.37
0.35
0.33
0.21
0.19
0.19
0.17
0.17
0.15
0.12
0.11

Distribution of shareholders and shareholdings as at 23 August 2023

Size of holding
1 - 1,000
1,001 - 5,000
5,001 - 10,000
10,001 - 100,000
100,001 and over
Total

Number of shareholders
341,881
80,770
10,234
4,953
131
437,969

Number of shares
103,287,456
173,402,826
71,413,929
99,211,644
891,075,679
1,338,391,534

% of issued capital
7.72
12.96
5.34
7.41
66.58

There were 30,761 shareholders holding less than a marketable parcel ($500).

Voting rights

Votes of shareholders are governed by the Company’s Constitution. In broad summary, but without prejudice to the provisions of 
these rules, the Constitution provides for votes to be cast:

(a)  on a show of hands, one vote for each shareholder; and

(b)  on a poll, one vote for each fully paid share.

Unquoted equity securities

As at 23 August 2023, 2,904,570 performance rights with 14 holders were on issue pursuant to Coles’ equity incentive plan. 

On-market share acquisitions

During FY23, 3,320,084 Coles ordinary shares were purchased on market at an average price of $17.38 per share for the purposes of 
various Coles employee incentive schemes. 

There is no current on-market buy-back of the Company’s shares.

Corporate Governance Statement

A copy of the Corporate Governance Statement can be found on our website at www.colesgroup.com.au/corporategovernance.

132

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Coles Group 2023 Annual ReportColes Group 2023 Annual ReportGlossary of terms

ADC: Automated distribution centre

DRP: Dividend reinvestment plan

bps: Basis points. One basis point is 
equivalent to 0.01%

Cash realisation: Calculated as 
operating cash flow excluding interest 

and tax, divided by EBITDA (excluding 

significant items)

EBIT: Earnings before interest and tax

EBITDA: Earnings before interest, tax, 
depreciation and amortisation

Exclusive brands: refers to the portfolio 
of product brands consisting of Exclusive 

to Coles in Coles supermarkets and 

CFC: Customer fulfilment centre

Exclusive Liquor Brands in Coles Liquor 

CODB: Costs of doing business. These are 
expenses which relate to the operation 

of the business below gross profit and 

above EBIT

Coles Own Brand: refers to the portfolio 
of product brands owned by Coles. It 

includes grocery, fresh produce, meat 

stores.

Exclusive to Coles: refers to the portfolio 
of product brands available in Coles 

supermarkets that are exclusively 

available at Coles, and consists of Coles 

Own Brand and Exclusive Proprietary 

Brand products.

and non-food products that are 

available in Coles supermarkets under 

Exclusive Liquor Brands (‘ELB’): refers to 
the portfolio of product brands 

Coles Brands (e.g. Coles Finest, Coles 

exclusively available in Coles Liquor 

Nature’s Kitchen) and Exclusive Own 

stores, including brands that are owned 

Brands (e.g. Koi, Daley St)

by Coles (e.g. James Busby, Mr Finch) 

Coles Liquor Own Brand: the portfolio  
of brands owned by Coles Liquor. It 

includes liquor products that are sold in 

Coles Liquor stores under Coles Liquor 

Brands (e.g. Vintage Cellars 

Exclusive Proprietary Brands: refers to 
the portfolio of products where the 

Collaborations) and Private Label Brands 

brands are owned by suppliers but are 

(e.g. Pensilva)

Comparable sales: A measure which 
excludes stores that have been opened 

exclusively available in Coles 

supermarkets (e.g. La Espanola, Great 

Ocean Road)

or closed in the last 12 months and 

EPS: Earnings per share

excludes demonstrable impact on 

existing stores from store disruption 

because of store refurbishment or new 

store openings

Gross margin: The residual income 
remaining after deducting cost of goods 

sold, total loss and logistics from sales, 

divided by sales revenue

IFRS: International Financial Reporting 
Standards

Leverage ratio: Gross debt less cash at 
bank and on deposit add lease 

liabilities, divided by EBITDA

MAT: Moving Annual Total 

Net Promoter Score (‘NPS’): Metric used 
to measure customer advocacy, derived 

from an externally facilitated survey with 

a nationally representative sample. The 

point movement reported represents the 

NPS measured over the relevant period 

relative to the prior corresponding 

period. Liquor NPS is based on 

Liquorland NPS results

Sales density: Calculated as sales 
divided by net selling area. Both sales 

and net selling area are on a MAT basis, 

calculated on a rolling 52-week basis. 

Significant items: Large gains, losses, 
income, expenditure or events that are 

not considered part of the core 

operations of the business

TCFD: Taskforce on Climate-related 
Financial Disclosures

TRIFR: Total Recordable Injury Frequency 
Rate. The number of lost time injuries, 

medically treated injuries and restricted 

duties injuries per million hours worked, 

calculated on a rolling 12-month basis. 

TRIFR includes all injury types including 

musculoskeletal injuries

and brands that are owned by suppliers 

but exclusive to Coles Liquor (e.g. Coal 

not in the ordinary course of business. 

Pit, Abbey Vale)

They typically arise from events that are 

Corporate directory

Registered office

800-838 Toorak Road  

Hawthorn East 

VIC 3123 Australia

Telephone 

+61 3 9829 5111

Website  

www.colesgroup.com.au

Chairman

Mr James Graham AM

Managing Director and Chief Executive Officer

Ms Leah Weckert 

Non-executive Directors

Mr James Graham AM  

Mr  Terry Bowen 

Ms Jacqueline Chow  

Ms Abi Cleland 

Mr Richard Freudenstein 

Mr Paul O’Malley  

Mr Scott Price  

Ms Wendy Stops

Company Secretary 

Ms Daniella Pereira 

Auditor

Ernst & Young 

8 Exhibition Street 

Melbourne 

VIC 3000 Australia

Coles Share Registry

Computershare Investor Services Pty Limited 

Yarra Falls 

452 Johnston Street Abbotsford 

VIC 3067 Australia

Postal address  

GPO Box 2975 

Melbourne 

VIC 3001 Australia

Telephone 

1300 171 785 (within Australia) 

+61 3 9415 4078 (outside Australia)

Online 

www.investorcentre.com/contact

Website  

www.computershare.com.au

Shareholder Calendar*

Event

Record date for final dividend

Final dividend payment date

Coles Group Limited Annual 

General Meeting

Half-year end

Year-end

*Timing of events is subject to change.

Annual General Meeting

Date

4 September 2023

27 September 2023

3 November 2023

31 December 2023

30 June 2024

The 2023 Annual General Meeting of Coles Group Limited will 

be held as a hybrid meeting on Friday 3 November 2023, 

commencing at 10:30am (AEDT) at Melbourne Convention and 

Exhibition Centre, Melbourne Room, 1 Convention Centre 

Place, South Wharf, Melbourne, Victoria, Australia. Information 

on how shareholders and proxyholders can view and 

participate in the meeting can be found on the Company’s 

website and in the Notice of Annual General Meeting.

Coles’ Notice of Annual General Meeting has been released 

on the ASX Market Announcements Platform.

134

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Coles Group 2023 Annual ReportColes Group 2023 Annual ReportColes Group Limited
ABN 11 004 089 936

800-838 Toorak Road

Hawthorn East  

VIC 3123 Australia