Quarterlytics / Communication Services / Specialty Business Services / InnerWorkings Inc

InnerWorkings Inc

inwk · NASDAQ Communication Services
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FY2010 Annual Report · InnerWorkings Inc
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above &

a n n u a l   r e p o r t   |   t w o   t h o u s a n d   t e n

In 2001, we started with a vision of changing the way print is 
purchased in corporate America…Today we’re revolutionizing 
the print supply chain around the world.

driven

1

Innerworkings celebrates the contributions
of our Ceo Circle award winners:
From left to right: Karen Thalman, Debbie Samin, Neil 
Jacobs, Parrish Morgan, Ivy Simon, Catherine Iannuzzi, 
Craig Davies, Melissa Williamson, Stacy Saulters. 
Not pictured: Jim Pike, whom we remember fondly.

2

ambitious

at a glance: 2010

Record Revenue (+20%)

Total Employees

Unique Data Records

Network of Print Manufacturers

3

4

dedicated

case studies

5

party CIty

Challenge: Overseeing 800 party goods 
stores, 400 pop-up Halloween stores 

Leveraging this knowledge and 
InnerWorkings’ technology, which 

and manufacturing over 70% of its 

automated Party City’s quoting, 

own products, Party City manages a 

ordering, production, delivery and 

complex print and distribution network. 

invoicing processes, solutions were 

The printing processes employed by 

customized that resulted in a broadly 

Party City prior to 2009 adequately met 

more efficient allocation of spend. 

the Company’s needs, but an existing 

InnerWorkings provided Party City 

I believe today in business, a 
customer/vendor relationship 
can either be we talk about the 
nickels and dimes that we’re 
going to save or we can talk 
about a partnership. And with 
InnerWorkings, we have a
win/win partnership.”

InnerWorkings’ customer recommended 

with savings of more than $1 million 

that management try a different approach.  

in the first year of the relationship; 

Gerry rittenberg
CEO, Party City

solution: InnerWorkings’ onsite staff 
invested the time and energy to 

and as a result of this success, received 
an expanded scope of responsibility, 

and generated an additional $1 million 

understand Party City’s timetables, 

plus in cost savings in the second year 

branding and style guides.

of the partnership.

    
6

InterContInental hotels Group

Groupon 

Challenge: Operating hotels and resorts 
in approximately 100 countries around 

international assignments include the 
management of a global guest survey 

Challenge: Since Groupon’s inception 
in 2008 and meteoric rise as the fastest 

team by facilitating bulk purchasing, 
warehousing and rapid delivery of core 

the world, InterContinental Hotels Group 

program across 1,000 properties in Asia, 

growing company ever, according to 

print and promotional needs. Moreover, 

sought a best-in-class solution for all 

EMEA and Latin America.

major spend categories as part of its 

ongoing procurement initiative across its 

global organization.

solution: Leveraging global relationships 
and proprietary technology to customize 

solutions, InnerWorkings is managing 
print and fulfillment for InterContinental 

Hotels Group’s loyalty program, the 

world’s largest, with over 56 million 

members worldwide. Additional 

InnerWorkings has done a great 
job at navigating our organization, 
showing patience and resilience, 
and creating a lot of value.” 

lincoln Barrett
Vice President, Guest Marketing & Alliances, 
InterContinental Hotels Group

Forbes Magazine, its customer and 

InnerWorkings is engaged on the creative 

employee bases have grown in line with 

side, providing Groupon with ideas that 

the demand for its popular Daily Deals 

showcase Groupon’s brand as well as 

in more than 500 markets worldwide. 

strategies for prompt and cost-effective 

As a result, Groupon requires marketing 

sourcing, such as monogrammed 

materials to generate excitement and 

track suits to commemorate employ-

establish local presence in those 

ees’ one-year anniversaries, highly 

markets as well as foster a collaborative 
and fun culture for its employees.

flexible and versioned training manuals 
for its new hires and innovative 

solution: InnerWorkings has acted as 
an extension of Groupon’s marketing 

promotional products that support 

its frequent customer, merchant and 

recruiting events.

7

InnerWorkings is very easy to 
work with and always goes the 
extra mile to meet our needs.” 

andrew Mason
Founder & CEO, Groupon

8

visionary

technology is revolutionizing a massive, 

global manufacturing industry.

about our ability to continue expanding 

Transforming an outdated global print 

this recurring revenue business for 

supply chain has been good for business! 

many years to come. 

Customers hungry for new solutions 

drove a 20% gain in the Company’s 

We are similarly driving success on the 

organic revenue in 2010.

Transactional side, as we have taken 

aim at the extremely underserved 

fellow shareholders,

InnerWorkings had a very strong 
2010 and is charting an ambitious 
course for the future. 

As a pioneer of print management in 

middle market, which represents 

the U.S., we are a leader in an efficiency 

millions of small and medium-sized 

channel that leverages technology 

companies. Historically, we have 

to deliver cost savings to customers. 

competed in this market with the same 

The Company’s long-term growth and 

Additionally, the trend to outsource 

time-intensive “feet on the street” 

success are being driven by our:

non-core business functions, such as 

salesperson model as everyone else. 

1.

Continued disruption of the 

growing. However, InnerWorkings is not 

introduced novel, innovative solutions 

antiquated print supply chain 

even close to being satisfied – we intend 

including our Inside & Internet 

9

print procurement, is significant and 

However, beginning in early 2010, we 

2.

3.

Expanded global footprint

Record-setting financial 

performance

to shape and expand our success. This 

Sales team. Driven in large part by 

is why we have invested to multiply 

our success in reaching a younger 

our technology leadership. Today, our 
proprietary software, PPM4™, has over 
1.7 million print records, equipment 

generation of print buyers comfortable 

with purchasing print over the phone 

and the web, we are projecting new 

Continued Disruption of the

profiles with specs on thousands of 

growth in Transactional sales in 2011 

Antiquated Print Supply Chain

suppliers, and a host of functionality 

for the first time in several years.

Print procurement has, for the 

sourcing for our clients.

Continued on next page.

that identifies more cost effective 

most part, been passed over by the 

innovation that has purged outdated 

We have had a great deal of success 

practices and eliminated inefficiencies 

in winning, expanding and retaining 

in much of the rest of the business 
world. As a result, InnerWorkings’ 

multi-year Enterprise contracts. 
InnerWorkings generated $28 million in 

command of information and disruptive 

revenue from new enterprise accounts 

in 2008, $50 million in 2009 and $60 

million in 2010. We feel very confident 

 
Expanded Global Footprint

Record-Setting Financial Performance

10

InnerWorkings has leveraged its 

U.K. In recent years, this partnership has 

enhanced scale and sophistication to 

secured simultaneous client contract 

service ever larger customers, which 

wins in the U.S. and the U.K.

in turn has expanded our reach from 

a regional, to a national, and now, 

The success of that partnership 

to an international provider of print 

gave us the confidence to make an 

management. In an environment 

additional international acquisition in 

where clients are increasingly seeking 

February 2011, when we acquired 

international solutions, InnerWorkings is 

Chilean-based CPRO Services, the 

focused on becoming the most credible 

leading print management firm in 

global print management provider. 

Latin America. 

InnerWorkings initially expanded inter-

Over the past ten years, CPRO incurred 

nationally in 2008 when we entered the 

the expense and put in the long hours 

In an environment where clients are 
increasingly seeking international 
solutions, InnerWorkings is focused 
on becoming the most credible global 
print management provider.”

necessary to establish their extended 

platform, and is now transacting business 

in twelve Central and South American 

countries. Cross selling existing accounts 

across the Americas has already begun. 

InnerWorkings is in a great position to 

take advantage of the opportunities in the 

Latin American marketplace.

Taken together with the clients we are 

supporting in Continental Europe and 

Asia, InnerWorkings is serving the 
global print management market.

Our record results and strengthening 

we strive to reach our goal of becoming 

financial position were driven by 

a global multi-billion dollar business.

execution against our long-term growth 

strategy and disciplined cost control. 

The progress the Company made in 

In 2010, revenue was a record $482 

2010 could not have been done without 

million, representing organic growth of 

the support of our employees, our 

20 percent compared with the previous 

shareholders, and our clients. Thank you 

year. Net income grew by 78 percent 

for the trust you put in InnerWorkings. 

to $11.2 million. Diluted earnings per 

share increased more than 84 percent 

My regards,

to $0.24. These impressive results 

reflect strong momentum across 

the Company. 

InnerWorkings is playing a leading 

role in the modernization of a centuries 

old, massive, fragmented and inefficient 

print market by eliminating price 

inequality, taking advantage of excess 

manufacturing capacity and using our 

technology to buy print better than 

anyone else in the world.

Given our current stage of development, 

we will continue to invest in the necessary 

people, processes and technology to 
support our growth and expansion as 

Eric Belcher,
CEO & President

11

12

world-class

consolidated financial highlights

Driven primarily by enterprise sales, InnerWorkings achieved record organic revenue 

growth in 2010. Additionally, the Company’s tight capital discipline and prudent cost 

management generated significant year-over-year gains in Net Income and Diluted EPS. 

InnerWorkings achieved strong financial results in 2010 while at the same time investing

in the future growth of the Company.

The following consolidated selected financial data has been derived from, and should be read in conjunction with, the related 

consolidated financial statements, either elsewhere in this report or in reports we have previously filed with the SEC.

revenue
2010
2009

$482.2MM
$400.4MM

net InCoMe
$11.2MM
2010
$6.3MM
2009

dIluted eps
$0.24
2010
$0.13
2009

+20.4%

13

+77.7%

+84.6%

14

remarkable

our company

We are a leading provider of managed print and promotional procurement solutions to corporate 

clients across a wide range of industries. We combine the talent of our employees with our 

proprietary technology, extensive supplier base and domain expertise to procure, manage 

and deliver printed products as part of a comprehensive outsourced enterprise solution. 

Our technology and database of information is designed to capitalize on excess manufacturing 

capacity and other inefficiencies in the traditional print supply chain to obtain favorable pricing 

and to deliver high-quality products and services for our clients.

Our proprietary software applications and database, 
PPM4™, create a fully-integrated solution that stores, 
analyzes and tracks the production capabilities of our 

supplier network, as well as quote and price data for 

print procurement activity on an enterprise-wide basis 

provides our clients with greater visibility and control of their 

print expenditures.

print jobs. As a result, we believe PPM4 contains one 

We generate revenue by procuring and purchasing printed 

of the largest independent repositories of equipment 

products from our suppliers and selling those products to 

profiles and price data for print suppliers in the United 

our clients. We procure printed products for clients across 

States. We leverage our technology to match our print 

a wide range of industries, such as advertising, consumer 

jobs with suppliers that are optimally suited to meet the 

products, publishing and retail. Our clients fall into two 

client’s needs at a highly competitive price.

categories, enterprise and transactional. We enter into 

arrangements with our enterprise clients to provide some, 

Through our supplier base of over 8,400 suppliers, we 

or substantially all, of their printed products, typically 

offer a full range of print, fulfillment and logistics services 

on a recurring basis. We provide printed products to our 

that allow us to procure printed products on virtually 

transactional clients on an order-by-order basis.  

any substrate. The breadth of our product offerings and 

services and the depth of our supplier network enable 

We were formed in 2001, commenced operations in 2002 

us to fulfill all of the print procurement needs of our 

and converted from a limited liability company to a Delaware 

clients. By leveraging our technology platform and data, 

corporation in January 2006. Our corporate headquarters is 

our clients are able to reduce overhead costs, redeploy 

located in Chicago, Illinois. For the year ended December 31, 

internal resources and obtain favorable pricing and 

2010, we served over 5,000 clients. We have increased our 

service terms. In addition, our ability to track individual 

revenue from $5.0 million in 2002 to $482.2 million in 2010, 

transactions and provide customized reports detailing 

representing a compound annual growth rate of 77.2%.

15

 
 
 
 
our products & services

market information

We offer a full range of print, fulfillment and logistics services in over 60 different print categories, 

Our common stock is listed and has been traded on the Nasdaq Global Market under the 

which allows us to procure printed products on virtually any substrate. The printed products we 

symbol “INWK” since August 16, 2006. Prior to that time there was no public market for our 

procure for our clients may be printed with any of the eight major types of printing, which include 

common stock. The following table sets forth the high and low sales prices for our common 

offset sheet-fed, web offset, digital offset, letterpress, screen printing, waterless, flexography and 

stock as reported by the Nasdaq Global Market for each of the periods listed.

gravure, as well as several forms of specialty printing.

We offer a comprehensive range of 

bank statements. We also provide 

industry standard of a “commercially 

2009

High

Low

dIvIdends

fulfillment and logistics services, such 

creative services, including copywriting, 

reasonable quality” and our suppliers 

as kitting and assembly, inventory 

graphics and website design, identity 

in turn agree to provide us with 

management and pre-sorting postage. 

work and marketing collateral devel-

products of the same quality. The 

These services are often essential to the 

opment, and pre-media services, such 

quotes we execute with our clients 

16

completion of the finished product. For 

as image and print-ready page 

include customary provisions that 

example, we assemble multi-level direct 

processing and proofing capabilities.

limit the amount of our liability for 

mailings, insurance benefits packages 

product defects. To date, we have 

and coupons and promotional incentives 

We agree to provide our clients 

not experienced significant claims or 

that are included with credit card and 

with products that conform to the 

liabilities relating to defective products.

Major produCts InClude: 

Annual Reports

Apparel

Bags

Billboards

Binders

Booklets
Brochures

Catalogues

CDs/DVDs

Direct Mail Pieces

Displays

Envelopes

Folders
Games

Magnets

Newsletters

Packaging

Playing Cards

Point-of-Purchase

Postcards
Posters

Business & Automobile Wraps

Gift Cards

Promotional Products

Calendars

Labels

Signage

Shippers

Stationery

Stickers

Store Fixtures

Print On Demand

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

$6.94

$1.83

We currently do not intend to pay any dividends on our common stock. We intend 

$7.00

$3.90

to retain all available funds and any future earnings for use in the operation and 

$6.25

$4.05

expansion of our business. Any determination in the future to pay dividends will 

$6.58

$4.58

depend upon our financial condition, capital requirements, operating results and 

other factors deemed relevant by our board of directors, including any contractual 

or statutory restrictions on our ability to pay dividends.

17

2010

High

Low

First Quarter
Second Quarter

Third Quarter

Fourth Quarter

$7.45

$4.95

reCent sales of unreGIstered seCurItIes

$7.73

$5.07

$7.58

$5.31

None.

$7.15

$6.88

Issuer purChases of equIty seCurItIes

None.

 
 
revenue performance

InnerWorkings has increased its revenue from $5.0 million in 2002 to $482.2 in 2010, 

representing a compound annual growth rate of 77.2%.

18

)
s
n
o

i
l
l
i

M
$
(

e
u
n
e
v
e
r

$500

$400

$300

$200

$100

$0

fy02

fy03

fy04

fy05

fy06

fy07

fy08

fy09

fy10

fy02

fy03

fy04

fy05

fy06

fy07

fy08

fy09

fy10

revenue
($ Millions)

$5.0

$16.2

$38.9

$76.9

$160.5

$288.4

$419.0

$400.4

$482.2

consolidated statements 
of operations data

Revenue

Cost of goods sold

Gross profit

Selling, general and administrative expenses

Depreciation and amortization

Income from operations

Total other income (expense)

Income before income taxes

Income tax expense

Net income

Dividends on preferred shares

Years ended December 31

2006

2007

2008

2009

2010

(in thousands, except per share amounts)

$

160,515

$

288,431

$

419,017

$

400,447

$

482,212

123,970

215,043

314,996

301,672

366,200

36,545

22,675

1,030

12,840

775

73,388

47,982

2,216

23,190

2,671

104,021

79,655

4,761

19,605

6,445

98,775

81,288

8,031

116,012

91,796

9,009

9,456

(439

)

15,207

1,752

13,615

(5,335
)

25,861

26,050

(3,357

)

(10,097
)

9,017

(2,708

)

16,959

(5,749

)

8,280

(1,409
)

22,504

15,953

—

—

6,309

—

11,210

—

19

net income applicable to common stockholders

$

6,871

$

22,504

$$

15,953

$

6,309

$

11,210

Net income per share of common stock

Basic

Diluted

Shares used in per share calculations

Basic

Diluted

Reconciliation of Adjust EBITDA

Income from Operations

Depreciation & Amortization

Stock Based Compensation

Adjusted EBITDA

Other data

$

$

0.22

0.21

$

$

0.47

0.45 

$

$

0.34

0.32

$

$

0.14

0.13

$

$

0.25

0.24

31,712

39,372

47,459

49,964

47,137

49,141

45,535

47,157

12,840

23,190

19,605

1,030

562

2,216

1,061

4,761

2,193

9,456

8,031

2,482

45,704

47,582

15,207

9,009

3,148

$

14,432

$

26,467

$

26,559

$

19,969

$

27,364

Employees and independent contractors

312

567

761

667

743

Table presents selected consolidated financial and other data as of and for the periods indicated as found in item 6 of our 2010 Annual Report on Form 10-K filed with the Securities and Exchange 
Commission, accessible on our website, www.inwk.com. Audited financial statements and notes, along with management’s discussion and analysis of results of operations and financial condition, are 
available in our 2010 Annual Report on Form 10-K filed with the Securities and Exchange Commission, accessible on our website, www.inwk.com

 
 
consolidated balance sheets

assets

deC. 31, 2009

deC. 31, 2010

lIaBIlItIes and stoCkholders’ equIty

deC. 31, 2009

deC. 31, 2010

Current Assets

Cash and cash equivalents

Short-term investments

Accounts receivable¹

Unbilled revenue

Inventories

Prepaid expenses

Advances to related parties

Deferred income taxes

Other current assets

Total current assets

Property and equipment, net

Intangibles and other assets

Goodwill

Intangible assets²

Deposits

Deferred income taxes

Other assets

total assets

20

$

2,903,906

$

5,259,272

23,541,199

4,284,614

72,565,814

85,654,403

20,189,900

24,626,558

8,749,266

11,399,560

36,458

—

9,674,961

9,836,486

93,191

307,396

7,355,447

6,739,093

146,741,550

146,475,974

10,833,712

9,887,004

77,905,703

93,476,206

24,364,784

23,058,774

445,575

6,540,933

325,799

435,154

5,899,620

692,048

109,582,794

123,561,802

$

267,158,056

$

279,924,780

Current Liabilities

Accounts payable-trade

Advances from related parties

Current maturities of capital lease obligations

Due to seller

Customer deposits

Other liabilities

Deferred income taxes

Income tax payable

Accrued expenses

Total current liabilities

Revolving credit facility

Capital lease obligations, less current maturities

Other long-term liabilities

Total liabilities

Stockholders’ equity

Common stock, par value $0.0001 per share³

Additional paid-in capital

Treasury stock at cost

Accumulated other comprehensive income

Retained earnings

Total stockholders’ equity

total liabilities and stockholders’ equity

$

53,915,750

$

55,604,566

56,940

117,582

1,725,000

3,145,329

6,025,494

1,014,372

—

4,633,203

166,259

21,069

560,000

414,050

2,966,671

—

3,586,841

5,618,739

70,633,670

68,938,195

46,384,586

47,400,000

19,506

7,140

3,070,278

3,395,346

120,108,040

119,740,681

456

461

170,330,891

174,537,524

(74,307,200
)

(74,307,200
)

5,217,425

2,934,381

45,808,444

57,018,933

147,050,016

160,184,099

$

267,158,056

$

279,924,780

21

1. net of allowance for doubtful accounts of $4,634,848 and $3,610,977, respectively
2. net of accumulated amortization of $6,802,217 and $9,789,144, respectively

3. 45,628,685 and 46,092,291 shares were issued and outstanding as of December 31, 2009 and December 31, 2010, respectively

Audited financial statements and notes, along with management’s discussion and analysis of results of operations and financial condition, are available in our 2010 Annual Report on Form 10-K filed 
with the Securities and Exchange Commission, accessible on our website, www.inwk.com.

Audited financial statements and notes, along with management’s discussion and analysis of results of operations and financial condition, are available in our 2010 Annual Report on Form 10-K filed 
with the Securities and Exchange Commission, accessible on our website, www.inwk.com

consolidated statements 
of cash flows

Cash flows froM operatInG aCtIvItIes

2008

2009

2010

Cash flows froM InvestInG aCtIvItIes

2008

2009

2010

Years ended December 31

Years ended December 31

Net income

$

15,953,095

$

6,309,458

$

11,210,489

Adjustments to reconcile net income to net cash provided by operating activities

22

Deferred income taxes

Stock compensation expense

Depreciation and amortization

Deferred financing amortization

Reduction in contingent consideration

Gain on sale of investment

Excess tax benefit from stock options exercised

Bad debt provision

Change in assets, net of acquisitions

Accounts receivable and unbilled revenue

Inventories

Prepaid expenses and other

Change in liabilities, net of acquisitions 

Accounts payable

Advances to (from) related parties

Customer deposits

Income tax payable

Accrued expenses and other

Net cash provided by operating activities

)
(1,000,518

2,192,826

4,760,819

)
(526,574

3,100,696

2,481,159

8,030,772

196,365

801,406

3,148,619

9,008,514

259,806

—

—

)
(1,987,042

)
(6,098,159

)
(1,453,634

)
(746,259

)
(3,578,431

)
(21,080

)
(862,458

2,901,216

4,110,842

1,291,727

5,763,286

10,379,817

)
(21,385,688

431,414

)
(1,201,320

368,909

)
(5,208,731

)
(3,639,560

5,360,326

)
(9,188,905

)
(1,619,641

1,027,234

)
(66,498

)
(39,346

)
(4,411

52,586

)
(3,631,936

)
(2,731,279

—

)
(9,007,997

2,463,202

2,284,071

12,093,119

14,201,861

3,586,841

1,171,476

8,352,524

Purchases of property and equipment

Proceeds from sale of marketable securities

Proceeds from sale of short-term investments

Payments for acquisitions, net of cash acquired

Net cash used in investing activities

Cash flows froM fInanCInG aCtIvItIes

Principal payments on capital lease obligations

Payment of deferred financing costs

)
(5,405,161

(7,165,423
)

)
(4,897,251

6,138,784

2,080,377

850,000

196,651

3,595,427

13,818,771

)
(48,252,227

)
(12,829,238

)
(16,699,623

)
(45,438,227

)
(18,948,010

)
(4,182,676

)
(165,760

(144,432
)

—

—

)
(106,693

)
(633,600

Net borrowings (repayments) from revolving credit facility and short-term debt

42,589,679

3,794,907

)
(2,098,107

Payments for share repurchase

Issuance of shares

Excess tax benefit from stock options exercised

Net cash provided by (used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Increase (decrease) in cash and cash equivalents

Cash and cash equivalents, beginning of period

Cash and cash equivalents, end of period

)
(34,307,231

228,924

1,453,634

9,799,246

841,478

—

98,910

21,080

—

195,561

862,458

3,770,465

(1,780,381
)

(132,265
)

(34,101
)

)
(22,704,384

(1,107,949
)

26,716,239

4,011,855

2,355,366

2,903,906

$

4,011,855

$

2,903,906

$

5,259,272

23

Audited financial statements and notes, along with management’s discussion and analysis of results of operations and financial condition, are available in our 2010 Annual Report on Form 10-K filed 
with the Securities and Exchange Commission, accessible on our website, www.inwk.com.

Audited financial statements and notes, along with management’s discussion and analysis of results of operations and financial condition, are available in our 2010 Annual Report on Form 10-K filed 
with the Securities and Exchange Commission, accessible on our website, www.inwk.com.

consolidated statements 
of income

Revenue

Cost of goods sold

Gross profit

Operating expenses

Years ended December 31

2008

2009

2010

$

419,016,715

$

400,447,044

$

482,212,101

314,995,872

301,671,851

366,199,728

104,020,843

98,775,193

116,012,373

Selling, general, and administrative expenses

Depreciation and amortization

Income from operations

79,654,824

81,287,702

91,796,566

4,760,819

19,605,200

8,030,772

9,456,719

9,008,514

15,207,293

24

Other income (expense)

Gain on sale of investment

Interest income

Interest expense

Other, net

Total other income (expense)

Income before taxes

Income tax expense

net income

Basic earnings per share

Diluted earnings per share

6,098,159

853,902

746,259

411,688

3,578,431

150,506

)
(683,423

)
(1,281,654

)
(1,668,404

175,925

6,444,563

26,049,763

10,096,668

)
(315,497

)
(439,204

)
(308,531

1,752,002

9,017,515

16,959,295

2,708,057

5,748,806

$

15,953,095

$

6,309,458

$

11,210,489

$

$

0.34

0.32

$

$

0.14

0.13

$

$

0.25

0.24

Audited financial statements and notes, along with management’s discussion and analysis of results of operations and financial condition, are available in our 2010 Annual Report on Form 10-K filed 
with the Securities and Exchange Commission, accessible on our website, www.inwk.com.

eric p. lefkofsky
Founder of InnerWorkings, 
Echo Global Logistics 
(transportation management 
outsourcing), MediaBank 
(media buying and analytics), 
and Groupon (social 
commerce site)

john r. walter
Chairman of Ashlin 
Management Company 
(private investments); Retired 
Chairman, President and 
Chief Executive Officer of RR 
Donnelley & Sons Company 
(global printing company)

linda s. wolf
Retired Chairman and Chief 
Executive Officer of Leo 
Burnett Worldwide (global 
advertising agency)

CoMMIttees

audit Committee
Charles K. Bobrinskoy (Chair)
Sharyar Baradaran
Peter J. Barris
John R. Walter

Compensation Committee
John R. Walter (Chair)
Sharyar Baradaran
Peter J. Barris
Charles K. Bobrinskoy
Jack M. Greenberg 
Eric P. Lefkofsky
Linda S. Wolf

Board of dIreCtors

jack M. Greenberg
Non-Executive Chairman of 
the Board of InnerWorkings; 
Non-Executive Chairman of 
the Board of Western Union 
Company (money transfer 
services), Retired Chairman 
and Chief Executive Officer 
of McDonald’s Corporation 
(global foodservice retailer)

sharyar Baradaran
Chief Executive Officer and 
Chairman of Baradaran Ventures 
(private investment fund)

peter j. Barris
Managing General Partner of 
New Enterprise Associates 
(venture capital firm focused 
on technology)

eric d. Belcher
President and Chief Executive 
Officer of InnerWorkings

Charles k. Bobrinskoy
Vice Chairman and Director of 
Research, Ariel Investments 
(investment fund)

corporate information

Common stock
The common stock of 
InnerWorkings, Inc. is traded 
on the NASDAQ Global Market 
under the symbol “INWK”.

transfer agent & register
BNY Mellon Shareowner Services
P.O. Box 358016
Pittsburgh, PA 15252-8016
Phone: 800.522.6645
Website:www.bnymellon.com/
shareowner/isd

shareholder services
InnerWorkings, Inc.
Attn: Investor Relations
600 West Chicago Avenue, 
Suite 850
Chicago, IL 60654
Phone: 888.201.8188
Email: investor@inwk.com
Website: www.inwk.com

nominating & Corporate 
Governance Committee
Linda S. Wolf (Chair)
Sharyar Baradaran
Peter J. Barris
Jack M. Greenberg
Eric P. Lefkofsky
John R. Walter 

exeCutIve offICers

eric d. Belcher
President and
Chief Executive Officer 

joseph M. Busky
Chief Financial Officer

shareholder InforMatIon

Corporate headquarters
InnerWorkings, Inc.
600 West Chicago Avenue, 
Suite 850
Chicago, IL 60654
312.642.3700

auditor
Ernst & Young LLP
Chicago, IL

annual Meeting
InnerWorkings’ shareholders 
are invited to attend our 
annual meeting, which will be 
held June 16, 2011, at 10:00 
a.m. (CST) at our Chicago 
Headquarters: 600 West 
Chicago Avenue, Suite 850, 
Boardroom.

600 West Chicago Avenue, Suite 850 
Chicago, IL 60654

LI S TeD  oN  N A S D A Q ®  uN De r  Th e  SyMb oL  “ I N W K ”