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Innodata

inod · NASDAQ Technology
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Sector Technology
Industry Information Technology Services
Employees 5001-10,000
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FY2018 Annual Report · Innodata
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Fellow Stockholders: 

In 2018, we successfully executed the turnaround plan we laid out in late 2017, delivering $6.7 
million of Adjusted EBITDA1, a significant improvement from 2017’s Adjusted EBITDA loss. In 
fact, our 2018 Adjusted EBITDA was the highest it has been, as a percentage of revenue, since 
2014. We accomplished this, in part, through technology innovation using deep learning, a 
branch of AI, which enabled us to reduce human processing costs as well as related physical 
plant and data center costs. 

Our business today is, in several important respects, stronger than it was in 2014. I’ll start with 
the obvious improvements. In 2018, just six percent of our revenues came from our largest 
project compared to 11% in 2014. In 2018, 17% of our revenue came from SaaS subscription 
business, but in 2014 we had no SaaS revenue. In 2018, we classified 88% of our revenue as 
recurring versus just 75% in 2014. 

There’s also a more subtle change for the better, which at this stage may be easy to miss. We 
emerged from 2018 with expertise that resonates particularly well in today’s world:  AI-
enabled data processing and human/machine hybridization. As we turn our focus from cost 
rationalization to growth, which is exactly what we’re doing in 2019, we think this new 
expertise will prove invaluable. 

The AI technologies which we honed and refined internally in 2018 to drive our turnaround we 
believe can now be the basis of new market offerings. And thanks to our 2018 turnaround, we 
now have the capability of making the required investments. This year, we intend to invest 
approximately $3 million in product management, product marketing, and technology 
engineering so that we emerge from 2019 with a fresh product/service architecture that 
broadens our addressable market and aligns with macro trends in digital data and technology. 

Toward this end, we recently hired Rahul Singhal as our Chief Product Officer, a new role for 
our company. Rahul “gets” data and AI, having led product initiatives for IBM’s Watson 
Platform, where he grew usage of the Watson platform by 100-fold and launched 15 new 
services.  

Growth will also be our focus in 2019 for our two venture businesses, Agility and Synodex. For 
2019, we are anticipating accelerating top-line growth in both of these businesses. Our venture 

1 Adjusted EBITDA is a non-GAAP measure.  For a discussion on Adjusted EBITDA and a reconciliation of 
Adjusted EBITDA to U.S. GAAP see “Management’s Discussion and Analysis of Financial Condition and Results 
of Operations – Adjusted EBITDA” included in this Annual Report. 

 
 
 
 
 
 
 
                                                      
businesses leverage our core capabilities to provide specific industry solutions. Agility delivers 
a SaaS platform and managed service for PR and communications professionals to target news, 
information, and content to journalists and social media influencers and to monitor and 
analyze coverage across traditional and social media sources. Synodex delivers a SaaS platform 
and managed service for digital transformation of medical data. 

In 2018, Agility’s annual recurring revenue, or ARR, grew year-over-year from $9.8 million to 
$11 million, or 12%. In 2019, we anticipate accelerating this growth, and we think we’re in a 
good position to do so. Our 2018 product engineering efforts have yielded some impressive 
results. For example, we were the first in our competitive set to harness AI for monitoring 
image-based news. In its Winter 2019 report, G2Crowd ranked Agility as an industry leader in 
Media and Influencer Targeting Software, as #1 in terms of ease-of-use, and as the #1 easiest-
to-do-business-with provider.  

As a result, we’re anticipating continued strengthening of customer revenue retention, which is 
so critical to a SaaS business. We’re also anticipating gaining momentum in direct new business 
development and channel sales. It is worth mentioning that, in line with investor expectations 
of SaaS businesses, the benefits of scale in the Agility platform business model are significant, 
with incremental margins north of 80%. 

Revenues for our Synodex business grew by 11% in 2018 as compared to 2017, and we think 
we can accelerate this, as well, in 2019 based on a combination of new business that we have 
already secured and high-quality, late-stage prospects. In addition to serving the life insurance 
industry, we are expecting to open at least one new addressable market early this year. 

Information about our directors can be found under the heading “Proposal 1. Election of 
Directors” in the accompanying Proxy Statement and information about our officers can be 
found under the heading “Officers” in the accompanying Proxy Statement. 

We look forward to sharing with you the progress we make through the year at executing our 
strategy, and we thank you for your commitment to Innodata’s future and success. 

Chairman, President & CEO 
April 15, 2019 

 
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
WASHINGTON, D.C. 20549 

(Mark One) 
þ    ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  

For the fiscal year ended December 31, 2018 

o   TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  

FORM 10-K 

Commission file number 001-35774 

INNODATA INC. 
(Exact name of registrant as specified in its charter) 

Delaware 
 (State or other jurisdiction of  
incorporation or organization) 

55 Challenger Road 
Ridgefield Park, New Jersey 
 (Address of principal executive offices)  

(201) 371-8000 
 (Registrant's telephone number)  

13-3475943 
(I.R.S. Employer Identification No.) 

07660 
(Zip Code) 

Securities registered under Section 12(b) of the Exchange Act: 

Title of Each Class 
Common Stock $.01 par value 

                   Preferred Stock Purchase Right 

  Name of Each Exchange on Which Registered 

The Nasdaq Stock Market LLC 
 The Nasdaq Stock Market LLC 

Securities registered under Section 12(g) of the Exchange Act:  

None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  
Yes o   No þ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange 
Act. Yes o   No þ 

Indicate  by  check  mark  whether  the  Registrant  (1)  has  filed  all  reports  required  to  be  filed  by  Section  13  or  15(d)  of  the 
Securities Exchange Act of 1934 during the past twelve months (or for such shorter period that the Registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ   No o 

Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be 
submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit such files).    Yes  þ    No o  

Indicate by check mark if disclosure of delinquent filers in response to Item 405 of Regulation S-K is not contained herein, 
and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated 
by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  þ  

Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer  or  a 
smaller reporting company.  See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and 
“emerging growth company” in Rule 12b-2 of the Exchange Act. 
Large accelerated filer o 
Emerging growth company o 

Non-accelerated  filer    þ                    Smaller  reporting  company    þ   

Accelerated filer o 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period 
for complying with any new  or revised financial accounting standards provided pursuant to section 13(a) of the Exchange 
Act. o 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 
Yes o   No þ 

The aggregate market value of the registrant’s common stock held by non-affiliates of the registrant (based on the closing 
price reported on The Nasdaq Stock Market on June 30, 2018) was $24,699,712. 

The number of outstanding shares of the registrant’s common stock, $.01 par value, as of March 21, 2019 was 25,952,454. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the Registrant’s definitive proxy statement for the 2019 Annual Meeting of Stockholders are incorporated by 
reference in Items 10,11,12,13 and 14 of Part III of this Form 10-K.

 
 
 
 
 
 
 
INNODATA INC. 
Form 10-K 
For the Year Ended December 31, 2018 

TABLE OF CONTENTS   

Part I 

Item 1. 
Item 1A. 
Item 1B. 
Item 2. 
Item 3. 
Item 4. 

Item 5. 

Item 6. 
Item 7. 

Item 7A. 
Item 8. 
Item 9. 

Item 9A. 

Item 9B. 

Item 10. 
Item 11. 
Item 12. 

Item 13. 
Item 14. 

Business 
Risk Factors 
Unresolved Staff Comments 
Properties 
Legal Proceedings 
Mine Safety Disclosures 

Part II 
Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities 
Selected Financial Data 
Management’s Discussion and Analysis of Financial Condition and Results of 
Operations 
Quantitative and Qualitative Disclosures about Market Risk 
Financial Statements and Supplementary Data 
Changes in and Disagreements with Accountants on Accounting and Financial 
Disclosure  
Controls and Procedures 
Report of Management on Internal Control over Financial Reporting  
Other Information 

Part III 

Directors, Executive Officers and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters 
Certain Relationships and Related Transactions, and Director Independence 
Principal Accounting Fees and Services 

Page 
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12 
23 
24 
24 
24 

25 
25 

25 
41 
42 
42 

42 
42 
43 

44 
44 
44 

45 
45 

Item 15. 
Item 16. 

Exhibits, Financial Statement Schedules 
Form 10-K Summary                                                                                                                                          

46 
          46 

Part IV 

Signatures 

47 

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PART I 

Disclosures  in  this  Form  10-K  contain  certain  forward-looking  statements,  including  without 
limitation,  statements  concerning  our  operations,  economic  performance,  and  financial  condition.    These 
forward-looking  statements  are  made  pursuant  to  the  safe  harbor  provisions  of  the  Private  Securities 
Litigation  Reform  Act  of  1995.  The  words  “project,”  “head  start,”  "believe,"  "expect,"  “should,” 
"anticipate," "indicate," "point to," “forecast,” “likely,” “goals,” “optimistic,” “foster,” “estimate,” “plan” 
and  other  similar  expressions  generally  identify  forward-looking  statements,  which  speak  only  as  of  their 
dates. 

These forward-looking statements are based largely on our current expectations and are subject to a 
number of risks and uncertainties, including without limitation, that contracts may be terminated by clients; 
projected or committed volumes of work may not materialize; the primarily at-will nature of contracts with 
our  Digital  Data  Solutions  clients  and  the  ability  of  these  clients  to  reduce,  delay  or  cancel  projects; 
continuing Digital Data Solutions segment revenue concentration in a limited number of clients; continuing 
Digital  Data  Solutions  segment  reliance  on  project-based  work;  inability  to  replace  projects  that  are 
completed,  canceled  or  reduced;  our  dependency  on  content  providers  in  our  Agility  segment;  difficulty  in 
integrating  and  deriving  synergies  from  acquisitions,  joint  venture  and  strategic  investments;  potential 
undiscovered  liabilities  of  companies  and  businesses  that  we  may  acquire;  potential  impairment  of  the 
carrying value of goodwill and other acquired intangible assets of companies and businesses that we acquire; 
changes in our business or growth strategy; depressed market conditions; changes in external market factors; 
the ability and willingness of our clients and prospective clients to execute business plans which give rise to 
requirements for our services; changes in our business or growth strategy; the emergence of new or growing 
competitors; various other competitive and technological factors; and other risks and uncertainties indicated 
from time to time in our filings with the Securities and Exchange Commission. 

Our  actual  results  could  differ  materially  from  the  results  referred  to  in  the  forward-looking 
statements. In light of these risks and uncertainties, there can be no assurance that the results referred to in 
the forward-looking statements contained in this Form 10-K will occur. 

We undertake no obligation to update or review any guidance or other forward-looking information, 

whether as a result of new information, future developments or otherwise. 

Item 1. Business. 

Business Overview 

Innodata Inc. (NASDAQ: INOD) is a global services and technology company. We combine human 
expertise  with  deep  learning  technologies  to  power  leading  information  products  and  enterprise  artificial 
intelligence (AI)/digital transformation.  

The  Company,  founded in  1988  and  headquartered in  northern  New Jersey,  features a  3,500-strong 
global delivery and technology team spanning ten offices globally and a research and technology incubator, 
Innodata Labs, which focuses on applied machine learning and emerging artificial intelligence. 

Our  core  services  are  (i)  data  acquisition,  transformation,  and  enrichment  at  scale;  (ii)  digital 
operations  management  and  analytics;  and  (iii)  content  applications.  We  report  our  core  business  as  the 
Digital Data Solutions (DDS) segment. 

We  also  have  venture  businesses  that  leverage  our  core  capabilities  to  provide  specific  industry 
solutions.  Our  Synodex  venture  business  delivers  a  SaaS  platform  and  managed  services  for  digital 
transformation of medical data. Our Agility PR Solutions (Agility) venture business delivers a SaaS platform 

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and managed service for delivering news, information, and content to targeted journalists and influencers as 
well as monitoring and analyzing coverage across traditional and social media sources. Each venture business 
is reported as a separate segment.  

Our Core Business (Digital Data Solutions (DDS) Segment) 

We  specialize  in  combining  deep  neural  networks  and  human  expertise  in  multiple  domains 
(including health, science, and law) to make “unstructured information” (sometimes referred to as “content”) 
useable. For business information companies, “useable” means that the content can be sold via subscription to 
a digital product. For enterprises, “useable” means that the content can drive digital process transformation 
and AI. We work with all classes of data, including sensitive and protected data. 

We  also  develop  digital  products  for  business  information  companies  and  digital  systems  which 

replace legacy systems and processes. 

In  2018,  we  continued  to  implement  a  strategy  we  initiated  in  2017  focused  on  technology 
differentiation, increasingly taking an innovation-led approach to create value for clients while driving leaner, 
more cost-effective operations. 

Our Approach: Deep Neural Networks and Experts-in-the-loop 

Finding  the  right  approach  for  mixing  machines  and  experts-in-the-loop  for  each  customer 
requirement is one of our core competencies. On the human side, we have over three thousand staff with deep 
domain  expertise  in  legal,  tax,  regulatory,  scientific,  technical,  and  health-related  content.  Many  hold 
advanced degrees. They work from our global operations centers in North and South America, Europe, Israel, 
India,  Sri  Lanka  and  the  Philippines.  Our  operations  centers  in  Asia  are  ISO  27001  certified.    On  the 
technology  side,  we  use  deep  learning,  a  sophisticated  machine  learning  technique  which  is  a  branch  of 
artificial intelligence that has enjoyed great success in real-world applications. 

In our approach, content is fed first into our deep learning machines that automate much of the work, 
but distinguish between what they can automatically process and what requires human intervention. Work that 
requires  humans  is  “pushed” to  human experts.  Once  human  experts perform  tasks, their  output is  then fed 
back to the machines, which, as a result, become “smarter” and achieve over time progressively greater levels 
of automation. (See “Our Technology and Infrastructure”, below.) 

Our Customers 

Our customers include leading digital businesses in banking and financial services, technology, and 
digital retailing and four of the largest information industry companies in the world, spanning financial, legal, 
healthcare and scientific vertical markets.1  Our customers often seek to use digital data in combination with 
AI  to  support  their  businesses  or  to  digitally  transform  operations.  Our  information  industry  customers  sell 
subscriptions to data products that require enhanced digital data. 

1 According to Outsell Inc., business information is a $1.7 trillion industry consisting of more than 7,000 publishers, information 
providers and software service firms worldwide. Many of our clients specialize in the scientific, technical and health (STH) area 
(estimated revenues of $14.6 billion) and the legal and regulatory (L&R) area (estimated revenues of $24.3 billion). “Information 
Industry Outlook 2019 – Trust is the New Algorithm.” (October 3, 2018). 

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Our Services 

(i)  Data Acquisition, Transformation, and Enrichment at Scale 

In order to use content in an information product or in AI, there are often significant obstacles that 
must be overcome: the content may be contained in multiple websites; it may be in disparate formats; and it 
may  lack  the  necessary semantics and  metadata to  make it  product-  or AI-ready.  Innodata  overcomes these 
obstacles by combining advanced technology and human subject matter experts, enabling us to produce highly 
refined product- and AI-ready content efficiently and at scale. 

Acquiring unstructured data often involves monitoring thousands of sources such as websites in real-
time  for  new  or  changing  content  and  then  automatically  extracting  the  changed  content.  One  of  the 
challenges  with  web  data  monitoring  and  extraction  is  that  the  HTML  code  underlying  web  pages  often 
changes, causing programs and scripts to break. We overcome this by using enterprise-class tools for content 
change  detection  and  extraction.  These  tools  use  both  machine  learning-based  visual  data  abstraction 
combined with traditional programmatic approaches. With visual abstraction, the technology knows what the 
content “looks like” and recognizes when a data element moves from one spot on a Web page to another. 

Digital data transformation can refer to a large number of very specific tasks necessary to create well-
structured,  valid  XML,  such  as  text  zoning,  editing,  format  tagging,  format  conversion,  extraction,  cross-
reference capture, and linking. 

Digital data enrichment often includes structural tagging as well as semantic enrichment such as entity 
tagging and normalization. Data enrichment also includes text categorization - classifying content to systems 
that organize knowledge such as ontologies and knowledge graphs. This kind of enrichment enables powerful 
information retrieval and discovery and provides hooks for integration and interoperability.  

(ii)  Digital Operations Management and Analytics 

We  provide  digital  operations  management  and  analytics  for  an  increasing  diversity  of  complex 
functions.  At  present,  these  include  IP  rights  management,  contract  management,  customer  relations,  data 
processing, regulatory reporting, publishing workflow management, publisher relationship management, and 
transaction management.  Our services draw on a combination of industry and functional expertise from our 
thousands  of  global  delivery  resources,  many  with  advanced  degrees,  augmented  by  sophisticated  machine 
learning and robotics process automation (RPA) technology. 

Our  digital  operations  management  solutions  often  leverage  our  core  competency  in  augmenting 
human  expert  effort  with  advanced  technology  and  configuring  the  technology  to  continually  improve  as  a 
result of expert feedback.  In this way, we provide high-quality, cost-effective solutions for our customers that 
become increasingly automated, resulting in further cost and improvements in both productivity and response 
time. 

Many of the operations we manage are mission-critical for our customers (as opposed to back-office), 
are unique, and have multiple contingencies and potential points of failure. To manage this complexity, we 
have  developed  methodologies  and  best  practices  around  process  management  and  risk  mitigation,  and  we 
work with clients at a strategic business and technology level. 

Examples of recent deployments: 

•  Digitally transforming and managing a complex operation for rights and royalty management 

for a leading provider of print and interactive online properties. 

•  Migrating  a  large-scale  scanning  and  metadata  capture  center  owned  by  a  nonprofit  digital 
library  to  one  of  the  Company’s  Philippine  facilities,  assuming  responsibility  for  managing 

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complex logistics, technology, and productivity. 

•  Provisioning  the  entire  back-end  production  capabilities  for  an  online  learning  platform 

providing over 24 million course-specific study resources. 

•  Providing customer support and AI model training for a Chinese multinational conglomerate 

specializing in e-commerce.  

(iii)  Content Applications  

We  develop  and  maintain  applications  used  in  conjunction  with  product-  or  AI-ready  content  we 
create.  Our  content  applications  address  knowledge  representation,  search/discovery,  and  digital 
transformation  of  customer  workflows.  Our  scope  of  services  spans  full-stack  development,  knowledge 
engineering, and integration support.  

Examples of recent engagements: 

•  As  part  of  a  digital  transformation  initiative  for  a  national  standards  body,  developing  a 
content workflow management solution using MarkLogic and RSuite that automated content 
ingestion and managed multi-channel delivery. 

•  Building  a  content  workflow  management  solution  and  automated  distribution  system  to 
manage  multi-channel  delivery  for  the  principal  professional  association  for  scholars  of 
language and literature with 25,000 members in 100 countries. 

•  Developing  a  regulatory  content  management  solution  that  includes  business  activity 
monitoring  and  reporting  for  one  of  the  “Big  Four”  accounting  and  professional  services 
firms. 

Our Technology and Infrastructure 

Our  deep  learning  technologies  are  built  on  frameworks  such  as  TensorFlow  and  Torch  that  layer 
algorithms  to  create  artificial  neural  networks  that  continuously  learn  on  the  job,  constantly  improving  the 
quality and accuracy of results. 

Our content processing application infrastructure consists of three integrated tiers. The first tier is an 
orchestration  layer  featuring  a  console  we  use  to  configure  our  workflow  engines.  Each  workflow  is 
customized  around  the  content  acquisition,  transformation,  and  enrichment  tasks  required  to  transform  a 
specific input into a specific output. This is where we oversee and manage AI, setting our accuracy thresholds 
and quality assurance parameters to decide when cognitive tasks that have been performed by machines are 
sent for human review. 

The  second  tier  of  our  data  processing  application  infrastructure  is  a  microservices  layer  of  deep 
learning  networks  which  perform  discrete  tasks  automatically.  Microservices  are  invoked  by  workflows  via 
RESTful APIs. Our deep neural networks are trained to understand domain-specific terms and meaning and 
can  be  deployed  to  enforce  privacy  and  maintain  customer-proprietary  learning.  We  have  built  domain-
specific  and  task-specific  microservices  that  perform  deep  sequence  labelling,  text  categorization,  and 
computer  vision.  The  technology  works  by  observing  text  patterns  using  algorithms  and  assigning  labels 
based on these observed values. 

For each cognitive decision, the machines provide a result together with a confidence score. A high 
confidence score means the machine is confident that it has performed accurately and the content is ready to 
be deployed in an information product or for AI. A low confidence score means expert review is required. 

Our third layer is human experts-in-the-loop. When an expert review is required, the human experts 
use tools we refer to as “workbenches” to apply their expertise to a task. The workbenches are integrated with 
the  microservice  endpoints  in  one  of  two  ways.  In  one  deployment,  only  low-confidence  data  is  sent  to 

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workbenches  for  human  review.  In  an  alternative  deployment,  we  send  both  high-confidence  and  low-
confidence  data  back  to  the  workbench,  displaying  the  confidence  level  for  each  decision  taken  by  the 
machine. In both of these deployments, human-reviewed work is retroactively fed back into the deep neural 
network,  enabling  it  to  get  smarter.  The  result  is  continuous,  predicable  improvement  and  progressively 
greater levels of automation. 

Our  data  storage  and  application  hosting  platform  has  been  built  utilizing  an  innovative  enterprise 
infrastructure platform enabling robust performance scaling, strong security, high availability, and advanced 
business  continuity.  We  support  a  range  of  strategies  to  suit  our  customers’  needs  for  data  security, 
compliance,  scalability  and  reliability.  We  can  host  data  and  applications  in  our  own  data  centers  at  our 
production  facilities  or  we  can  utilize  third-party  cloud  services  which  provide  the  benefit  of  “infinite 
scalability”  of  hardware  resources.  When  we  are  processing  sensitive  information  for  banks  and  insurance 
companies, we utilize U.S.-based, co-located data centers in combination with advanced data encryption (both 
at rest and in  motion to the AES  256  or  similar  standard)  and  desktop  virtualization technologies, ensuring 
that  data  never  leaves  secured  environments  in  the  U.S.  We  employ  a  range  of  security  features  including 
monitored  firewalls  and  intrusion  detection  devices.  We  can  deploy  on-premises,  as  well,  and  our  machine 
learning microservices can be consumed via API. 

We  comply  with  the  requirements  of  the  United  States  Health  Insurance  Portability  and 
Accountability  Act  of  1996  as  amended  (HIPAA)  (including  by  the  Health  Information  Technology  for 
Economic  and  Clinical  Health  Data  (HITECH))  and  the  United  Kingdom’s  Data  Protection  Act 2018,  as 
applicable.  Innodata Inc. is certified to the EU-U.S. Privacy Shield framework, which certification includes 
Synodex and Agility as covered entities.  

Our DDS segment includes our Innodata docGenix, LLC subsidiary (docGenix). As of December 31, 

2018, Innodata Inc. owned 94% of docGenix. 

Our Venture Businesses 

Our  venture  businesses  provide  specific  industry  solutions.  We  have  chosen  to  invest  in  these 
businesses  because 
(typically  data 
acquisition/transformation/enrichment at scale, content applications, and global workforce deployment), have 
attractive  business  models  such  as  SaaS  (software-as-a-service),  and  expand  our  addressable  market.  Each 
venture business is reported as its own business segment. 

leverage  one  or  more  of  our  core  capabilities 

they 

Synodex Segment 

Synodex  (www.synodex.com)  enables  clients  in  the  insurance  and  healthcare  sectors  to  transform 
medical  records  into  useable  digital  data  and  to  apply  technologies  to  the  digital  data  to  augment  decision 
support.  

The main focus of the Synodex business is the extraction and classification of data from unstructured 
medical  records  in  an  innovative  way  to  provide  improved  data  service  capabilities  for  insurance 
underwriting, insurance claims, medical records management, life settlement claims, and clinical trial support 
services. Synodex has developed and deployed its APS.Extract® product for specific use with life insurance 
underwriting and claims. 

Our Synodex segment operates through our Innodata Synodex, LLC subsidiary. As of December 31, 
2018, Innodata Inc. owned 92.5% of Innodata Synodex, LLC, an increase of 1.5% from December 31, 2017.   

At the end of 2018, Synodex had 11 clients, including RGA Reinsurance Company and John Hancock 
Insurance.  RGA  Reinsurance  Company  is  the  principal  operating  subsidiary  of  Reinsurance  Group  of 

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America,  Incorporated  (NYSE:  RGA),  one  of  the  top  10  largest  providers  of  life  reinsurance  in  the  world 
according to A.M. Best. John Hancock Insurance is the insurance operating unit of John Hancock Financial (a 
division of Manulife) and one of the largest life insurers in the United States. Synodex is engaged in business 
discussions with other reinsurance companies and insurance carriers that have expressed interest in utilizing 
its services.  

Agility Segment 

Agility PR Solutions (www.agilitypr.com) provides tools and related professional services that enable 
public relations  (PR)  and communications  professionals to  discover influencers, amplify messages, monitor 
coverage,  and  measure  the  impact  of  campaigns.  Agility  has  been  ranked  as  the  #1  easiest  to  use  media 
database and as a leader in media and influencer targeting and media monitoring, out-performing significantly 
larger, more established competitors.2  The media intelligence solutions market is estimated to be  $3.2 billion 
and  growing  7%  annually.3  The  market  is  highly  fragmented,  with  only  a  limited  number  of  providers  of 
integrated solutions such as Agility. 

Agility’s software-as-a-service (SaaS) tools include: 

•  An  influencer  targeting  solution  to  help  PR  professionals  identify  influencers.  The  Agility  media 
database includes detailed contact information for over 840,000 unique influencers globally including 
journalists, outlets, and bloggers. Live social media streams to allow users to research influencers by 
tracking activity and keywords across multiple social media channels. 

•  An  outreach  and  content  amplification  solution  enabling  PR  professionals  to  distribute  news, 

information, and content to targeted influencers. 
Integrated newswire services. 

• 
•  A  media  monitoring  solution  to  help  PR  professionals  track  what  is  being  said  about  their  brand, 
industry or competitors and track engagement. Users can monitor and report on coverage across print, 
broadcast, online and social media sources, including AI-powered image monitoring. The self-serve 
monitoring tool enables users to create alerts, compile and share coverage briefings and clipbooks. 
•  A media analysis solution to help PR professionals analyze coverage, determine PR campaign reach 

and effectiveness, and create and distribute reports. 

Agility’s professional services include: 

•  Media monitoring and PR measurement services delivered by a team of media analysts who use our 
SaaS  monitoring  solution  to  pull  coverage  and  curate  daily  news  briefs.  This  powerful  media 
monitoring solution is for clients with complex monitoring or reporting requirements. 

•  Advanced  PR  reporting  and  measurement  services  including  custom  reports,  PR  measurement  and 

social media / influencer analysis. 

To provision our services, we maintain a big data engine that stores and indexes media content. We index 

approximately two billion media items each year. 

Bulldog Reporter, a publisher of PR-related news and a popular e-newsletter, and the Bulldog Awards, a 
PR  awards  program  that  recognizes  outstanding  performance  among  PR  and  communications  professionals 
and agencies, are properties of Agility. 

2 G2 Crowd 
3 Burton-Taylor 

8 

 
 
                                                 
Our Opportunity 

Digital data has gained an increasing role across enterprises that seek to use AI to drive analytics and 
enhance operational excellence. At the same time, information companies are seeking to shift from products 
that are exclusively discovery-based products to products that provide predictive and prescriptive value. To 
accomplish these objectives, businesses often seek the ability to aggregate, integrate, transform and enhance 
data on a massive scale. 

At  the  same  time,  digital  businesses  are  pushing  the  boundaries  of  how  technology  can  improve 
process  and  operational  efficiencies.  To  accomplish  these  objectives,  businesses  often  seek  the  ability  to 
manage complex operations leveraging the benefits of sophisticated technologies. 

We  believe  that  we  are  well-poised  to  benefit from  these global  trends,  enabling  us to enhance our 
existing  services  as  our  customers’  needs  evolve  and  to  increase  our  addressable  market  opportunity  by 
developing new solution offerings and expanding into adjacent markets.   

Clients  

Two clients in our DDS segment each generated more than 10% of our total revenues in the 2018 and 
2017  fiscal  years.  In  2018,  revenues  from  Wolters  Kluwer  affiliated  companies  (the  “WK  Clients”)  were 
approximately $10.6 million or 19% of total revenues, and revenues from Reed Elsevier affiliated companies 
(the “RE Clients”) were approximately $6.4 million, or 11% of total revenues. No other client generated more 
than 10% of our total revenues in 2018. These two clients together generated approximately 30% of our total 
revenues in each of the fiscal years ended December 31, 2018 and 2017. 

We have long-standing relationships with many of our clients, and we have provided services to the 
two  clients  mentioned  in  the  preceding  paragraph  for  over  ten  years.  Our  track  record  of  delivering  high-
quality services helps us to solidify client relationships. Many of our clients are recurring clients, meaning that 
they have continued to provide additional projects to us after our initial engagement with them. 

Our  contractual  arrangements  with  the  RE  Clients  during  2018  consisted  of  three  master  services 
agreements (“MSAs”) and separately agreed to statements of work (“SOWs”) for specific services. Two of the 
MSAs have indefinite terms and the third MSA has a term that ends on October 31, 2019. RE Clients may 
terminate  the  MSAs  on  notice  periods  ranging  from  zero  to  six  months,  and  they  may  terminate  certain 
individual SOWs on notice periods of up to 90 days. They may also terminate certain of the MSAs and SOWs 
on  notice  periods  of three months  or less  for  “cause”  and  for insolvency  related  events,  and  on  changes  of 
control, force majeure and the imposition of certain price increases by the Company that are not acceptable to 
them. We may terminate two of the MSAs on notice periods of 180 days, and we may also terminate certain 
MSAs and SOWs for “cause”, insolvency related events affecting the RE Clients, and other defined events. 
The MSAs contain confidentiality, limitation of liability, indemnification and other standard provisions. 

Our contractual arrangements with the WK Clients during calendar year 2018 consisted of four MSAs 
and separately agreed to SOWs for specific services. Two MSAs have indefinite terms, one MSA continues in 
effect until the completion of all services performed under the MSA, and the fourth MSA has a term that ends 
on  the later  of  March  2,  2020  or  the  expiration  date of  all  SOWs issued  under the  MSA. WK  Clients  may 
terminate  certain  MSAs  on  notice  periods  of  30  days,  and  they  may  terminate  certain  individual  SOWs  on 
notice periods ranging from 10 days to six months. WK Clients may also terminate certain of the MSAs and 
SOWs on notice periods of 60 days or less for “cause” and for insolvency related events, and on changes of 
control, force majeure and the imposition of certain price increases by the Company that are not acceptable to 
them. We may terminate certain of the MSAs on notice periods of 30 days, and we may also terminate certain 
MSAs and SOWs for “cause”, insolvency related events affecting the WK Clients, and other defined events. 
The MSAs contain confidentiality, limitation of liability, indemnification and other standard provisions. 

9 

 
 
 
 
 
 
 
  
  
 
  
Our  agreements  with  our  other  clients  are  in  many  cases  terminable  on  30  to  90  days'  notice.  A 

substantial portion of the services we provide to our clients is subject to their requirements. 

Competitive Strengths 

Our expertise in digital data.   We are primarily focused on helping clients across multiple vertical 
industries  by  supplying  enriched  digital  data  at  a  lower  cost  which  is  either  incorporated  in  clients’ 
information products or used for AI.  

Our focus on applied machine learning and emerging artificial intelligence (AI).   Our Innodata Labs 
develops machine learning and deep learning-based technologies that we utilize in our operations and with our 
customers. Our engineering and IT teams create workbench tools that integrate with our machine learning and 
deep learning microservices to enable human review where necessary. 

Our focus on human expertise.  We have a large global staff in multiple domains (including health, 
science,  and  law).  We  integrate  human  experts  with  our  machine  learning  and  deep  learning-based 
technologies to create superior outcomes for our clients that require enriched content that is product- and AI-
ready. 

Our focus on quality.   We have achieved a reputation with our clients for consistent high-quality. We 
maintain independent quality assurance capabilities in all geographies where we have delivery centers.  Our 
quality assurance teams in Asia are compliant and certified to the ISO 9001:2008 quality management system 
standards. 

Our  global  delivery  models.    We  have  operations  in  eight  countries  in  North  America,  Europe  and 
Asia. We provide services to our clients through a comprehensive global delivery model that integrates both 
local and global resources to obtain the best economic results. 

 Our proven track record and reputation.   By consistently providing high-quality services, we have 
achieved a track record of client successes. This track record is reflected in our reputation as a leading service 
provider within the media, publishing and information services sector. Our reputation and brand connote an 
assurance of expertise, quality execution and risk mitigation.   

Our long-term relationships with clients.   We have long-term relationships with many of our clients, 
who  frequently  retain  us  for  additional  projects  after  a  successful  initial  engagement.  We  believe  there  are 
significant  opportunities  for  additional  growth  with  our  existing  clients,  and  we  seek  to  expand  these 
relationships by increasing the depth and breadth of the services we provide. This strategy allows us to use our 
in-depth client-specific knowledge to provide more fully integrated services and develop closer relationships 
with those clients.  

Our ability to scale.  We have demonstrated the ability to expand our teams and facilities to meet the 
needs  of  our  clients.  By  virtue  of the significant numbers  of  professional  staff working  on  projects,  we  are 
able to build teams for new engagements quickly. We have also demonstrated the ability to hire and train staff 
quickly in order to service diverse and often large-scale needs of our clients. 

Our internal infrastructure.  We own and operate some of the most advanced content delivery centers 
in the world, which are linked by multi-redundant data connections. Our Wide Area Network – along with our 
Local  Area  Networks,  Storage  Area  Networks  and  data  centers  –  is  configured  with  industry  standard 
redundancy, often with more than one backup to help ensure 24x7 availability.  Our infrastructure is built to 
accommodate advanced tools, processes and technologies that support our content and technical experts. We 
encrypt  all  individual  protected  health  information,  both  at  rest  and  in  motion,  to  the  AES  256  or  similar 
standard, and we employ a range of security features including managed firewalls and intrusion services. 

10 

 
 
 
      
 
     
 
 
 
 
 
      
 
     
      
 
 
      
 
      
 
      
 
Sales and Marketing 

For our DDS and Synodex segments we market and sell our services directly through our professional 
staff,  senior  management  and  direct  sales  personnel  operating  primarily  from  various  locations  in  the  U.S., 
and  for  our  Agility  segment  we  market  and  sell  our  services  primarily  from  our  offices  in  Canada  and  the 
United  Kingdom  and  through  our  personnel  in  the  U.S.  In  addition,  we  are  increasingly  developing  and 
expanding our use of strategic partnerships and channel relationships for the establishment and development 
of  new  and  existing  customers.  Our  corporate  headquarters  is  located  at  Ridgefield  Park,  New  Jersey,  just 
outside  New  York  City.  During  2018,  we  had  four  executive-level  business  development  and  marketing 
professionals  and  approximately  55  sales  and  marketing  personnel.  We  also  deploy  solutions  architects, 
technical  support  experts  and  consultants  who  support  the  development  of  new  clients  and  new  client 
engagements. These resources work within teams (both permanent and ad hoc) that provide support to clients. 

Our  marketing  department  and  sales  professionals  work  together  to  generate  leads.  Our  sales 
professionals identify and qualify prospects, securing direct personal access to decision makers at existing and 
prospective clients. They facilitate interactions between client personnel and our service teams to define ways 
in which we can assist clients with their goals. For each prospective client engagement, we assemble a team of 
our  senior  employees  drawn  from  various  disciplines  within  our  Company.  The  team  members  assume 
assigned  roles  in  a  formalized  process,  using  their  combined  knowledge  and  experience  to  understand  the 
client’s goals and collaborate with the client on a solution. 

              Our marketing organization is responsible for developing and increasing the visibility and awareness 
of  our  brand  and  our  service  offerings,  defining  and  communicating  our  value  proposition,  generating 
qualified, early-stage leads and furnishing effective sales support tools. 

              As part of our marketing strategy we partner with media organizations to build awareness, establish a 
reputation as an industry thought leader, and generate leads.  Media partners include trade associations and 
publications, trade show producers and consulting organizations.  These partnerships are particularly valuable 
in enterprise industries as we build our presence among digital content leaders and decision makers. 

Primary  marketing  outreach  activities  include  content  marketing,  event  marketing  (including 
exhibiting  at  trade  shows,  conferences  and  seminars),  direct  and  database  marketing,  public  and  media 
relations (including speaking engagements), and web marketing (including integrated marketing campaigns, 
search  engine  optimization,  search  engine  marketing  and  the  maintenance  and  continued  development  of 
external websites). 

Sales  activities  include  lead  generation,  nurturing  leads,  engaging  in  discussions  with  prospective 
customers to understand their needs, demonstrating our products, designing solutions, responding to requests 
for proposals, and managing account and client relationships and activities.  

Personnel from our solutions analysis group, our client services group and our engineering services 
group  closely  support  our  direct  sales  effort.    These  individuals  assist  the  sales  force  in  understanding  the 
technical  needs  of  clients  and  providing  responses  to  these  needs,  including  demonstrations,  prototypes, 
pricing quotations and time estimates. In addition, account managers from our customer service group support 
our direct sales effort by providing ongoing project-level support to our clients.  

Competition 

Our Digital Data Solutions segment operates in a highly competitive, fragmented and intense market.  
Major  competitors  in  data  services  include  Apex  CoVantage,  Aptara,  Cenveo,  Infosys,  HCL  Technologies, 
Macmillan  India,  SPI  Technologies,  JSI  S.A.S.  Groupe  Jouve  and  Thomson  Digital.    Major  competitors  in 
operations  management  and  analytics  include  Cognizant  Technology  Solutions,  ExlService  Holdings,  Inc., 
Genpact Limited, Infosys, and Tata Consultancy Services.   

11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We compete in this market by offering high-quality services and competitive pricing that leverage our 
technical  skills,  IT  infrastructure,  offshore  model  and  economies  of  scale.    Our  competitive  advantages  are 
especially attractive to clients for undertakings that are technically challenging, are sizable in scope or scale, 
are continuing, or that require a highly fail-safe environment with technology redundancy.   

The  Synodex  segment  competes  in  the  insurance  data  analysis  industry  with  an  initial  focus  on 
applying  innovative  technology  to  speed  accurate  decision  making  and  to  improve  productivity  in  the 
processing  of  medical  files  for  the  life  insurance  industry.    Major  competitors  are  Risk  Righter,  EMSI, 
Parameds,  and  other  BPO  companies  all  of  whom  are  large  firms  with  established  client  bases.  We  also 
compete with in-house personnel at existing or prospective clients who may attempt to duplicate our services 
in-house or use alternative approaches to fulfill their needs.  

For our Agility segment, our primary competitors are companies such as Meltwater, Cision, Kantar, 
Infomart,  Nasdaq,  Intelligent  I.Q.,  Trendkite  and  Custom  Scoop,  several  of  which  are  large  firms  with 
established  customer  bases,  as  well  as  PR  firms  that  provide  media  monitoring  and  analysis  services  and 
journalist and influencer databases. Our competitors also include social media listening companies and start-
ups offering platforms to amplify messages by targeting social media influencers.   

Locations  

We  are  headquartered  in  Ridgefield  Park,  New  Jersey,  just  outside  New  York  City.  Our  Agility 
business  is  headquartered  in  Ottawa,  Canada  and  we  have  an  additional  location  in  London,  the  United 
Kingdom.  We  have  ten  delivery  centers  in  the  Philippines,  India,  Sri  Lanka,  Canada,  Germany,  the  United 
Kingdom and Israel.  

Employees 

As of December 31, 2018, we employed approximately 147 persons in the United States, Canada and 
the United Kingdom, and over 3,000 persons in ten global delivery centers in the Philippines, India, Sri Lanka, 
Canada,  Germany,  the  United  Kingdom  and  Israel.    As  of  December  31,  2018,  approximately  212  of  our 
employees were dedicated to the Synodex segment, and approximately 261 of our employees were dedicated to 
the Agility segment. Most of our employees have graduated from at least a two-year college program. Many of 
our employees hold advanced degrees in law, business, technology, medicine and social sciences. No employees 
are currently represented by a labor union, and we believe that our relations with our employees are satisfactory.  

Corporate Information 

Our principal executive offices are located at 55 Challenger Road, Ridgefield Park, New Jersey 07660, 
and our telephone number is (201) 371-8000. Our website is www.innodata.com; information contained on our 
website is not included as a part of, or incorporated by reference into, this Annual Report on Form 10-K.  There 
we make available, free of charge, our annual report on Form 10-K, quarterly reports on Form 10-Q, current 
reports  on  Form  8-K,  and  any  amendments  to  those  reports,  as  soon  as  reasonably  practicable  after  we 
electronically file that material with, or furnish it to, the Securities and Exchange Commission (SEC). Our SEC 
reports  can  be  obtained  through  the  Investor  Relations  section  of  our  website  or  from  the  Securities  and 
Exchange Commission at www.sec.gov. 

Item 1A.  Risk Factors. 

We  have  historically  relied  on  a  very  limited  number  of  clients  that  have  accounted  for  a  significant 
portion of our revenues, and our results of operations could be adversely affected if we were to lose one or 
more of these significant clients. 

12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We  have  historically  relied  on  a  very  limited  number  of  clients  that  have  accounted  for  a  significant 
portion of our revenues. Two clients in our DDS segment generated approximately 30% of our total revenues in 
each of the fiscal years ended December 31, 2018 and 2017, respectively.  No other client accounted for 10% or 
more of total revenues during these periods. Further, in the years ended December 31, 2018 and 2017, revenues 
from  non-US  clients  accounted  for  56%  and  51%,  respectively,  of  our  revenues.  We  may  lose  any  of  these 
clients,  or  our  other  major  clients,  as  a  result  of  our  failure  to  meet  or  satisfy  our  client’s  requirements,  the 
completion or termination of a project or engagement, or the client’s selection of another service provider.   

In  addition,  the  volume  of  work  performed  for  our  major  clients  may  vary  from  year  to  year,  and 
services they require from us may change from year to year. They may also request that we modify certain 
key terms of our agreements with them as a condition of continuing to do business with us. If the volume of 
work  performed for our major  clients  varies,  if the services  they  require  from us  change,  or if they  require 
price concessions, our revenues and results of operations could be adversely affected, and we may incur a loss 
from operations. If certain key terms of our agreements with our major clients are modified, our revenues and 
results of operations may be adversely affected. Our services are typically subject to client requirements, and 
in many cases are terminable upon 30 to 90 days’ notice. 

We have no bank facilities or line of credit.  

We  believe  that  our  existing  cash  and  cash  equivalents  and  internally  generated  funds  will  provide 
sufficient  sources  of liquidity to  satisfy  our  financial needs for the  next  12  months.    However,  we  have  no 
bank facilities or lines of credit, and reductions in our cash and cash equivalents from operating losses, capital 
expenditures,  adverse  legal  decisions,  acquisitions  or  otherwise  could  materially  and  adversely  affect  the 
Company.  See  “Management  Discussion  and  Analysis  –  Liquidity  and  Capital  Resources”  for  additional 
information.  

Our common stock may become subject to delisting from The Nasdaq Stock Market.  

Nasdaq may under Nasdaq Listing Rule 5810 delist the Company’s common stock if the closing bid 
price for its common stock is less than $1.00 per share for 30 consecutive business days and the Company 
does not thereafter cure all listing deficiencies during Nasdaq-designated compliance periods. 

A portion of our services is provided on a non-recurring basis for specific projects, and our inability to 
replace large projects when they are completed or otherwise terminated has adversely affected, and could 
in the future adversely affect, our revenues and results of operations. 

We  provide  a  portion  of  our  services  for  specific  projects  that  generate  revenues  that  terminate  on 
completion of a defined task.  While we seek, wherever possible, on completion or termination of large projects, 
to counterbalance periodic declines in revenues with new arrangements to provide services to the same client or 
others,  our  inability  to  obtain  sufficient  new  projects  to  counterbalance  any  decreases  in  such  work  may 
adversely affect our future revenues and results of operations. 

A  portion  of  our  revenue  is  generated  from  projects  which  we  characterize  as  recurring  in  nature. 
Projects that we characterize as recurring are nevertheless subject to termination.  

Our operating performance is materially dependent on the continuation of these projects. However, we 
are exposed to risks where these projects could be terminated by our clients and we may not be able to replace 
these  terminated  projects  with  new  recurring  projects  with  similar  profitability  or  clients  may  ask  for  a  price 
reduction which could adversely affect our revenue and results of operations.         

Our solutions for the Agility segment are sold pursuant to subscription agreements, and if subscription 
clients  elect  either  not  to  renew  these  agreements,  or  to  renew  these  agreements  for  less  expensive 
services, our revenues and results of operations will be adversely affected.  

13 

 
 
 
 
 
 
 
 
 
 
 
Our Agility segment derives its revenues primarily from subscription arrangements. Our clients may 
choose not to renew subscription agreements when they expire or may renew them at lower prices or for a 
significantly  narrower  scope  of  work.  If  large  numbers  of  existing  subscription  clients  do  not  renew  these 
agreements or renew these agreements on terms less favorable to us, and if we cannot replace or supplement 
those  non-renewals  with  new  subscription  agreements  generating  the  same  or  greater  level  of  revenue,  our 
revenues and results of operations will be adversely affected.  

New  acquisitions,  joint  ventures  or  strategic  investments  or  partnerships  could  harm  our  operating 
results.  

We may pursue acquisitions, joint ventures or engage in strategic investments or partnerships to grow 
and enhance our capabilities. We cannot assure that we will successfully consummate any acquisitions or joint 
ventures, or profit by strategic investments, or achieve desired financial and operating results. Further, such 
activities involve a number of risks and challenges, including proper evaluation, diversion of management’s 
attention and proper integration with our current business. Accordingly, we might fail to realize the expected 
benefits or strategic objectives of any such venture we undertake. If we are unable to complete the kind of 
acquisitions for which we plan, we may not be able to achieve our planned rates of growth, profitability or 
competitive position in specific markets or services.  

A large portion of our accounts receivable is payable by a limited number of clients; the inability of any of 
these clients to pay its accounts receivable would adversely affect our results of operations. 

Several  significant  clients  account  for  a  large  percentage  of  our  accounts  receivable.  If  any  of  these 
clients were unable, or refused, for any reason, to pay our accounts receivable, our financial condition and results 
of  operations  would  be  adversely  affected.  As  of  December  31,  2018,  48%  or  $5.1  million,  of  our  accounts 
receivable  was  due  from  three  clients.  See  “Management  Discussion  and  Analysis  –  Liquidity  and  Capital 
Resources.”  

In addition, we evaluate the financial condition of our clients and usually bill and collect on relatively 
short cycles. We maintain specific allowances against doubtful receivables. Actual losses on client balances 
could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances. 
There  is  no  guarantee  that  we  will  accurately  assess  the  creditworthiness  of  our  clients.  Macroeconomic 
conditions could also result in financial difficulties, including limited access to the credit markets, insolvency 
or  bankruptcy,  for  our  clients,  and,  as  a  result,  could  cause  clients  to  delay  payments  to  us,  request 
modifications to their payment arrangements that could increase our receivables balance, or default on their 
payment  obligations  to  us.  If  we  are  unable  to  collect  timely  from  our  clients,  our  cash  flows  could  be 
adversely affected.  

Quarterly fluctuations in our revenues and results of operations could make financial forecasting difficult 
and could negatively affect our stock price. 

We  have  experienced,  and  expect  to  continue  to  experience,  significant  fluctuations  in  our  quarterly 
revenues  and  results  of  operations.  During  the  past  eight  quarters,  our  net  income  ranged  from  a  profit  of 
approximately $693,000 in the third quarter of 2018 to a loss of approximately $2.1 million in the fourth quarter 
of 2017.   

We experience fluctuations in our revenue and earnings as we replace and begin new projects, which 
may have some normal start-up delays, or we may be unable to replace a project entirely or on terms that are 
as attractive to us as the project that is being replaced. These and other factors may contribute to fluctuations in 
our results of operations from quarter to quarter.  

14 

 
 
 
 
 
 
 
 
 
 
A  high  percentage  of  our  operating  expenses,  particularly  personnel  and  rent,  are  relatively  fixed  in 
advance of any particular quarter.  As a result, unanticipated variations in the number and timing of our projects, 
or  in  employee  wage  levels  and  utilization  rates,  may  cause  us  to  significantly  underutilize  our  production 
capacity and employees, resulting in significant variations in our operating results in any particular quarter, and 
have resulted in losses. 

The economic environment and pricing pressures could negatively impact our revenues and operating 
results.  

Due  to  the  intense  competition  involved  in  outsourcing  and  information  technology  services,  we 
generally face pricing pressures from our clients. Our ability to maintain or increase pricing is restricted as 
clients generally expect to receive volume discounts or special pricing incentives as we do more business with 
them; moreover, our large clients may exercise pressure for discounts outside of agreed terms.  

Our profitability could suffer if we are not able to maintain pricing on our existing projects and win 
new projects at appropriate margins.  

Our profit margin, and therefore our profitability, is dependent on the rates we are able to recover for 
our services. If we are not able to maintain pricing on our existing services and win new projects at profitable 
margins, or if we underestimate the costs or complexities of new projects and incur losses, our profitability 
could suffer. The rates we are able to recover for our services are affected by a number of factors, including 
competition, volume fluctuations, productivity of employees and processes, the value our client derives from 
our services and general economic and political conditions.   

If our pricing structures do not accurately anticipate the cost and complexity of performing our work, 
then our contracts could be unprofitable.  

We  provide  services  either  on  a  time-and-materials  basis  or  on  a  fixed-price  basis.  Our  pricing  is 
highly  dependent  on  our  internal  forecasts  and  predictions  about  our  projects,  which  might  be  based  on 
limited  data  and  could  turn  out  to  be  inaccurate.  If  we  do  not  accurately  estimate  the  costs  and  timing  for 
completing  projects,  our  contracts  could  prove  unprofitable  for  us  or  yield  lower  profit  margins  than 
anticipated.  

We may not be able to obtain price increases that are necessary to offset the effect of wage inflation and 
other government mandated cost increases.   

We  have  experienced  wage  inflation  and  other  government  mandated  cost  increases  in  the  Asian 
countries where we have the majority of our operations. In addition, we may experience adverse fluctuations 
in  foreign  currency  exchange  rates.  These  global  events  have  put  pressure  on  our  profitability  and  our 
margins.  Although  we  have  tried  to  partially  offset  wage  increases,  foreign  currency  fluctuations  and  other 
such increases through price increases and improving our efficiency, we cannot ensure that we will be able to 
continue to do so in the future, which would negatively impact our results of operations.  

If  our  clients  are  not  satisfied  with  our  services,  they  may  terminate  our  contracts  with  them  or  our 
services, which could have an adverse impact on our business.  

Our business model depends in large part on our ability to attract additional work from our base of 
existing clients. Our business model also depends on relationships our account teams develop with our clients 
so that we can understand our clients’ needs and deliver solutions and services that are tailored to those needs. 
If a client is not satisfied with the quality of work performed by us, or with the type of services or solutions 
delivered, then we could incur additional costs to address the situation, the profitability of that work might be 
impaired, and the client’s dissatisfaction with our services could damage our ability to obtain additional work 
from that client. In particular, clients that are not satisfied might seek to terminate existing contracts, which 
would mean that we could incur costs for the services performed with no associated revenue upon termination 
of a contract. This could also direct future business to our competitors. In addition, negative publicity related 

15 

 
 
 
to our client services or relationships, regardless of its accuracy, may further damage our business by affecting 
our ability to compete for new contracts with current and prospective clients.  

Our new clients may sunset their products because of lack of sufficient revenues or declining revenues, 
and this may result in termination of our work for these clients.   

As  we  obtain  new  opportunities  and  win  new  business,  our  clients  may  not  generate  the  level  of 
revenues that we initially anticipated at the time of signing a contract with them, or our clients may experience 
declining revenues with their existing products. This could be due to various reasons beyond our control, and 
it could lead to termination of projects or contracts. As we normally invest in people or technology and incur 
other costs in anticipation of revenues, any such deviation from our expected plan would impact our margins 
and earnings.  

Our business will suffer if we fail to develop new services and enhance our existing services in order to 
keep pace with the rapidly evolving technological environment or provide new service offerings, which 
may not succeed.  

The  information  technology  and  consulting  services  industries  are  characterized  by  rapid 
technological  change,  evolving  industry  standards,  changing  client  preferences,  new  product  and  service 
introductions and the emergence of new vendors with lean cost and flexible cost models. Our future success 
will  depend  on  our  ability  to  develop  solutions  that  keep  pace  with  changes  in  the  markets  in  which  we 
provide  services.  We  cannot  guarantee  that  we  will  be  successful  in  developing  new  services,  addressing 
evolving technologies on a timely or cost-effective basis or, if these services are developed, that we will be 
successful in the marketplace. We also cannot guarantee that we will be able to compete effectively with new 
vendors offering lean cost and flexible cost models, or that products, services or technologies developed by 
others  will  not  render  our  services  non-competitive  or  obsolete.  Our  failure  to  address  these  developments 
could have a material adverse effect on our business, results of operations and financial condition.  

We invest in developing and pursuing new service offerings from time to time. Our profitability could 
be reduced if these services do not yield the profit margins we expect, or if the new service offerings do 
not generate the planned revenues.  

We have made and continue to make significant investments towards building-out new capabilities to 
pursue growth. These investments increase our costs, and if these services do not yield the revenues or profit 
margins we expect, and we are unable to grow our business and revenue proportionately, our profitability may 
be reduced, or we may incur losses.  

We depend on third-party technology in the provision of our services. 

We rely upon certain software that we license from third parties, including software integrated with 
our  internally  developed  software  used in  the  provision  of  our  services.  These third-party  software licenses 
may not continue to be available to us on commercially reasonable or competitive terms, if at all.  The loss of, 
or inability to maintain or obtain any of these software licenses, could result in delays in the provision of our 
services until we develop, identify, license and integrate equivalent software. Any delay in the provision of 
our  services  could  damage  our  business  and  adversely  affect  our  results  of  operations.  In  addition,  our 
Company  utilizes  third  party  data  centers  to  serve  our  clients  and  generate  revenue.  Any  disruption  in 
provision of services from these data centers could result in loss of revenue, client dissatisfaction and loss of 
clients.  

Our Agility segment relies on third parties to provide certain content and data for our solutions, and if 
those third-parties discontinue providing their content, our revenue and results of operations could be 
adversely affected.  

Our  Agility  segment  relies  on  third  parties  to  provide  or  make  available  certain  data  for  our 
information databases and our news and social media monitoring service. These third parties may not renew 

16 

 
 
 
 
 
agreements to provide content to us or may increase the price they charge for their content. Additionally, the 
quality of the content provided to us may not be acceptable to us and we may need to enter into agreements 
with additional third parties. In the event we are unable to use such third-party content or are unable to enter 
into agreements with new third parties, current clients may discontinue their relationship with us, and it may 
be difficult to acquire new clients.  

Our businesses are reliant on key employees, and we may face high attrition in our talent. We may not 
be able to replace displaced talent with new talent on a timely basis or with equivalent skill sets.  

We are reliant to a considerable degree on the continuing leadership of our Chief Executive Officer 
and would be materially and adversely affected should he unexpectedly not be employed by us. In addition, 
our  businesses  are  subject  to  fierce  competition  for  talent  which  could  result  in  high  attrition  of  our 
employees, or we may not be able to find the requisite talent to operate our businesses. A significant increase 
in  the  attrition  rate  among  employees  with  specialized  skills  could  decrease  our  operating  efficiency  and 
productivity.  Our  failure  to  attract,  train  and  retain  personnel  with  the  qualifications  necessary  to  fulfill  the 
needs  of  our  existing  and  future  clients  or  to  assimilate  new  employees  successfully  could  have  a  material 
adverse  effect  on  our  business,  results  of  operations,  financial  condition  and  cash  flows.  In  addition, 
fluctuations in our business may require that we lay off employees with possible negative effects on employee 
morale. We try to minimize these risks by actively promoting employee relationships and offering competitive 
salaries, but if we cannot mitigate these risks, our business and our operating performance could be adversely 
affected.  

We compete in highly competitive markets. 

The markets for our services are highly competitive.  Some of our competitors have longer operating 
histories, significantly greater financial, human, technical and other resources and greater name recognition than 
we do.  If we fail to be competitive with these companies in the future, we may lose market share, which could 
adversely affect our revenues and results of operations.  

There  are  relatively  few  barriers  preventing  companies  from  competing.  As  a  result,  new  market 
entrants also pose a threat to our business. We also compete with in-house personnel at current and prospective 
clients,  who  may  attempt  to  duplicate  our  services  using  their  own  personnel.  If  we  are  not  able  to  compete 
effectively, our revenues and results of operations could be adversely affected.  

We  operate  from  multiple  locations  and  our  employees  are  very  diverse  so  we  have  significant 
coordination risks.  

We are headquartered in Ridgefield Park, New Jersey, just outside New York City, and our Agility 
business is headquartered in Ottawa, Canada and has an additional location in London, the United Kingdom. 
We have ten delivery centers in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and 
Israel.  Our employees are geographically dispersed as well as culturally diverse. Our personnel need to work 
together to successfully execute our business plans and we invest in various measures to improve coordination 
and  teamwork.    Should  we  fail  in  these  efforts  our  ability  to  execute  our  business  plans  may  be  adversely 
affected.   

Our  intellectual  property  rights  are  valuable,  and  if  we  are  unable  to  protect  them  or  are  subject  to 
intellectual property rights claims, our business may be harmed. 

Our intellectual property rights include certain trademarks, trade secrets, domain name registrations, a 
patent  and  patent  applications.  Although  we  take  precautions  to  protect  our  intellectual  property  rights,  these 
efforts may not be sufficient or effective. In addition, various events outside of our control pose a threat to our 
intellectual property rights as well as to our business.  If we are unable to protect our intellectual property, we 
may experience difficulties in achieving and maintaining brand recognition. 

17 

 
 
 
 
 
 
 
 
 
 
 
Disruptions  in  telecommunications,  system  failures,  data  corruption  or  virus  attacks  could  harm  our 
ability to execute our global resource model, which could result in client dissatisfaction and a reduction 
of our revenues. 

We  use  a  distributed  global  resource  model.  Our  onshore  workforce  provides  services  from  our 
United States and Canada offices, as well as from client sites; and our offshore workforce provides services 
from our nine offshore delivery centers in the Philippines, India, Sri Lanka, Germany, the United Kingdom 
and  Israel.  Our  global  facilities  are  linked  with  a  telecommunications  network  that  uses  multiple  service 
providers.  We  may  not  be  able  to  maintain  active  voice  and  data  communications  between  our  various 
facilities and our clients' sites at all times due to disruptions in these networks, system failures, data corruption 
or  virus  attacks.  Any  significant  failure  in  our  ability  to  communicate,  or  the  availability  of  our  platforms, 
could result in a disruption in our business, which could hinder our performance, or our ability to complete 
client projects on time, or provide services to our clients. This, in turn, could lead to client dissatisfaction and 
an adverse effect on our business, results of operations and financial condition. 

A material breach in security relating to our information systems could adversely affect us. 

Even  though  we  have  implemented  network  security  measures,  our  servers  may  be  vulnerable  to 
computer  viruses,  cyber-attacks,  break-ins  and  similar  disruptions  from  unauthorized  tampering.  The 
occurrence of any of the events described above could result in interruptions, delays, the loss or corruption of 
data, cessations in the availability of systems or liability under privacy laws or contracts, each of which could 
have a material adverse effect on our financial position and results of operations. 

Governmental and client focus on data security could increase our costs of operations. In addition, any 
incident  in  which  we  fail  to  protect  our  client’s  information  against  security  breaches  may  result  in 
monetary  damages  against  us,  and  termination  of  our  engagement  by  our  client,  and  may  adversely 
impact our results of operations. 

Certain  laws  and  regulations  regarding  data  privacy  and  security  affecting  our  clients  impose 
requirements  regarding  the  privacy  and  security  of  information  maintained  by  these  clients,  as  well  as 
notification to persons whose personal information is accessed by an unauthorized third party.  As a result of 
any continuing legislative initiatives and client demands, we may have to modify our operations with the goal 
of  further  improving  data  security.    The  cost  of  compliance  with  these  laws  and  regulations  is  high  and  is 
likely  to  increase  in  the  future.  Any  such  modifications  may  result  in  increased  expenses  and  operating 
complexity, and we may be unable to increase the rates we charge for our services sufficiently to offset these 
increases.  In addition, as part of the service we perform, we have access to confidential client data, including 
sensitive personal data. As a result, we are subject to numerous laws and regulations designed to protect this 
information. We may also be bound by certain client agreements to use and disclose the confidential client 
information in a manner consistent with the privacy standards under regulations applicable to such client. Any 
failure on our part to comply with these laws and regulations can result in negative publicity and diversion of 
management time and effort and may subject us to significant liabilities and other penalties.  

If  client  confidential  information  is  inappropriately  disclosed  due  to  a  breach  of  our  computer 
systems, system failures or otherwise, or if any person, including any of our employees, negligently disregards 
or intentionally breaches controls or procedures with which we are responsible for complying with respect to 
such  data  or  otherwise  mismanages  or  misappropriates  that  data,  we  may  have  substantial  liabilities  to  our 
clients.    Any  incidents  with  respect  to  the  handling  of  such  information  could  subject  us  to  litigation  or 
indemnification  claims  with  our  clients  and  other  parties.  In  addition,  any  breach  or  alleged  breach  of  our 
confidentiality  agreements  with  our  clients  may  result  in  termination  of  their  engagements,  resulting  in 
associated loss of revenue and increased costs.  

Our international operations subject us to risks inherent in doing business on an international level, any 
of which could increase our costs and hinder our growth. 

18 

 
 
  
 
 
 
 
The  major  part  of  our  operations  is  carried  on  in  the Philippines,  India,  Sri  Lanka,  Israel,  the  United 
Kingdom, Canada and Germany, while our headquarters are in the United States, and our clients are primarily 
located in North America and Europe.  While we do not depend on significant revenues from sources internal to 
the Asian countries in which we operate, we are nevertheless subject to certain adverse economic factors relating 
to  overseas  economies  generally,  including  inflation,  external  debt,  a  negative  balance  of  trade  and 
underemployment.  In  certain  of  the  countries  in  which  we  operate  tax  authorities  may  exercise  significant 
discretionary and arbitrary powers to make tax demands or decline to refund payments that may be due to us as 
per tax returns. Other risks associated with our international business activities include:  

•  difficulties  in  staffing  international  projects  and  managing  international  operations,  including  overcoming 

logistical and communications challenges;  

•  local competition, particularly in the Philippines, India and Sri Lanka;  

•  imposition of public sector controls;  

•  trade and tariff restrictions;  

•  price or exchange controls;  

•  currency control regulations;  

•  foreign tax consequences;  

•  data privacy laws and regulation; 

•  labor disputes and related litigation and liability;  

•  intellectual property laws and enforcement practices; 

•  limitations on repatriation of earnings; and 

•  changing laws and regulations, occasionally with retroactive effect. 

One or more of these factors could adversely affect our business and results of operations.  

Our  international  business  is  subject  to  applicable  laws  and  regulations  relating  to  foreign  corrupt 
practices, the violation of which could adversely affect our operations. 

We  must  comply  with  all  applicable  anti-bribery  laws  and  regulations  of  the  U.S.  and  other 
jurisdictions where we operate. For example, we are subject to the U.S. Foreign Corrupt Practices Act and the 
U.K.  Bribery  Act relating to  corrupt  and illegal  payments  to  government  officials  and  others.  Although we 
have policies and controls in place that are designed to ensure compliance with these laws and regulations, it 
is possible that an employee or an agent acting on our behalf could fail to comply with applicable laws and 
regulations,  and  due  to  the  complex  nature  of  the  risks,  it  may  not  always  be  possible  for  us  to  ascertain 
compliance  with such  laws  and regulations.  In  such  event,  we  could  be  exposed  to civil  penalties,  criminal 
penalties  and  other  sanctions,  including  fines  or  other  unintended  punitive  actions,  and  we  could  incur 
substantial legal fees and related expenses. In addition, such violations could damage our business and/or our 
reputation. All of the foregoing could have a material adverse effect on our financial condition and operating 
results. 

Our international operations subject us to currency exchange fluctuations, which could adversely affect 
our results of operations. 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Although most of our revenues are denominated in U.S. dollars, a significant portion of our revenues is 
denominated in Canadian dollars, Pound Sterling and Euros. In addition, a significant portion of our expenses, 
primarily labor expenses in the Philippines, India, Sri Lanka, Germany, Canada, the United Kingdom and Israel, 
is  incurred  in  the  local  currencies  of  the  countries  in  which  we  operate.  For  financial  reporting  purposes,  we 
translate  all  non-U.S.  denominated  transactions  into  U.S.  dollars  in  accordance  with  accounting  principles 
generally accepted in the United States. We do not currently undertake hedging activities to offset the risk of 
adverse foreign currency fluctuations.  As a result, fluctuations in the exchange rate between the U.S. dollar 
and other currencies may affect our financial results.  

Fluctuations in exchange rates also affect the value of funds held by our foreign subsidiaries.  We do not 

currently intend to hedge these assets. 

In  the  event  that  the  government  of  India,  the  Philippines  or  the  government  of  another  country 
changes its tax policies, rules and regulations, our tax expense may increase and affect our effective tax 
rates.   

We are subject to income taxes in both the U.S. and numerous foreign jurisdictions. We are subject to 
the  continual  examination  by  tax  authorities  in  India  and  in  the  Philippines,  and  the  Company  assesses  the 
likelihood  of  outcomes  resulting  from  these  examinations  to  determine  the  adequacy  of  its  provision  for 
income  taxes.  Although  we  believe  our  tax  estimates  are  reasonable,  the  final  determination  of  tax  audits 
could be materially different from what is reflected in historical income tax and indirect tax provisions and 
accruals, and could result in a material effect on the Company’s income tax provision, indirect tax expenses, 
net income or cash flows in the period or periods for which that determination is made. If additional taxes are 
assessed, it could have an adverse impact on our financial results.  

In addition, changes in the tax rates, tax laws or the interpretation of tax laws in the jurisdiction where 

we operate, could affect our future results of operations.  

In 2015, the Company’s Indian subsidiary was subject to an inquiry by the Service Tax Department in 
India regarding the classification of services provided by this subsidiary, asserting that the services provided 
by this subsidiary fall under the category of online information and database access or retrieval services (OID 
Services), and not under the category of business support services (BS Services) that are exempt from service 
tax as historically indicated in this subsidiary’s service tax filings. The Company disagrees with the Service 
Tax  Department’s  position  and  is  vigorously  contesting  these  assertions.  In  the  event  the  Service  Tax 
Department is successful in proving that the services fall under the category of OID Services, the revenues 
earned  by  the  Company’s  Indian  subsidiary  for  the  period  July  2012  through  November  2016  would  be 
subject to a service tax of between 12.36% and 15%. The revenue of our Indian subsidiary during this period 
was approximately $67.0 million. In accordance with new rules promulgated by the Service Tax Department, 
as of December 1, 2016 service tax is no longer applicable to OID or BS Services.  

In  2016,  the  Company’s  Indian  subsidiary  received  notices  of  appeal  from  the  Indian  Service  Tax 
Department in India seeking to reverse service tax refunds of approximately $160,000 previously granted to 
our  Indian  subsidiary  for  three  quarters  in  2014,  asserting  that  the  services  provided  by  this  subsidiary  fall 
under the category of OID Services and not BS Services. The appeal was determined in favor of the Service 
Tax  Department.  The  Indian  subsidiary  disagrees  with  the  basis  of  this  decision  and  is  contesting  it 
vigorously.  The  Company expects  delays in  its Indian  subsidiary  receiving  further  service  tax  refunds  until 
this  matter  is  adjudicated  with  finality,  and  currently  has  service  tax  credits  of  approximately  $1.0  million 
recorded as a receivable.   

Substantial recovery against us in the above referenced 2015 Service Tax Department case could have 
a material adverse impact on us, and unfavorable rulings or recoveries in other tax proceedings could have a 
material impact on the consolidated operating results of the period in which the rulings or recovery occurs. 
Based on the assessment of the Company’s counsel, the Company has not recorded any tax liability for this 

20 

 
 
 
 
 
 
case. 

If tax authorities in any of the jurisdictions in which we operate contest the manner in which we allocate 
our profits, our net income could decrease. 

A significant portion of the services we provide to our clients are provided by our Asian subsidiaries 
located in different jurisdictions. Tax authorities in some of these jurisdictions have from time to time challenged 
the  manner  in  which  we  allocate  our  profits  among  our  subsidiaries,  and  we  may  not  prevail  in  this  type  of 
challenge.  If  such  a  challenge  were  successful,  our  worldwide  effective  tax  rate  could  increase,  thereby 
decreasing our net income.  

An expiration or termination of our preferential tax rate incentives could adversely affect our results of 
operations. 

One of our foreign subsidiaries is subject to preferential tax rates. These tax incentives provide that we 
pay  reduced  income  taxes  in  those  jurisdictions  for  a  fixed  period  of  time  that  varies  depending  on  the 
jurisdiction, or they may result in lowering our expenses. An expiration or termination of these incentives could 
substantially increase our worldwide effective tax rate, or increase our tax expense, thereby decreasing our net 
income and adversely affecting our results of operations.    

Our earnings may be adversely affected if we change our intent not to repatriate our foreign earnings 
or if such earnings become subject to U.S. tax on a current basis.  

In December 2017, the President signed the U.S. Tax Cuts and Jobs Act (2017 Tax Act), which includes 
a broad range of provisions, many of which significantly differ from those contained in previous U.S. tax law. 
One such provision relates to a one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign 
earnings and profits (E&P), referred to as the toll charge. A significant portion of our operations are conducted 
outside the United States. Despite the access to the overseas earnings and the resulting toll charge, we intend 
to indefinitely reinvest the foreign earnings in our foreign subsidiaries on account of the foreign jurisdiction 
withholding  tax  that  the  Company  has  to  incur  on  the  actual  remittances.  Unremitted  earnings  of  foreign 
subsidiaries amounted to approximately $21.0 million at December 31, 2018. If such earnings are repatriated 
in the future, or are no longer deemed to be indefinitely reinvested, the Company would have to accrue the 
applicable amount of foreign jurisdiction withholding taxes associated with such remittances.  

Anti-outsourcing  legislation,  if  adopted,  could  adversely  affect  our  business,  financial  condition  and 
results of operations and impair our ability to service our clients.  

The issue of outsourcing of services abroad by U.S. companies is a topic of political discussion in the 
United States. Measures aimed at limiting or restricting outsourcing by U.S. companies are under discussion 
in  Congress  and  in  numerous  state  legislatures.  While  no  substantive  anti-outsourcing  legislation  has  been 
introduced to date, given the ongoing debate over this issue, the introduction of such legislation is possible. If 
introduced,  our  business,  financial  condition  and  results  of  operations  could  be  adversely  affected  and  our 
ability to service our clients could be impaired.  

Our growth could be hindered by visa restrictions. 

Occasionally,  we  have  employees  from  our  other  facilities  visit  or  transfer  to  the  United  States  to 
meet  our  clients  or  work  on  projects  at  a  client’s  site.  Any  visa  restrictions  or  new  legislation  putting  a 
restriction on issuing visas could affect our business.  

Immigration  and  visa  laws  and  regulations  in  the  United  States  and  other  countries  are  subject  to 
legislative and administrative changes as well as changes in the application of standards. Immigration and visa 
laws  and  regulations  can  be  significantly  affected  by  political  forces  and  levels  of  economic  activity.  Our 
international  expansion  strategy  and  our  business,  results  of  operations  and  financial  condition  may  be 

21 

 
 
 
 
 
 
 
materially  adversely  affected  if  legislative  or  administrative  changes  to  immigration  or  visa  laws  and 
regulations impair our ability to staff projects with our professionals who are not citizens of the country where 
the work is to be performed.  

Political  uncertainty,  political  unrest,  terrorism,  and  natural  calamities  in  the  Philippines,  India,  Sri 
Lanka  and  Israel  could  adversely  affect  business  conditions  in  those  regions,  which  in  turn  could 
disrupt our business and adversely impact our results of operations and financial condition. 

We  conduct  the  majority  of  our  production  operations  in  the  Philippines,  India,  Sri  Lanka  and 
Israel. These  countries  and  regions  remain  vulnerable  to  disruptions  from  political  uncertainty,  political 
unrest, terrorist acts, and natural calamities. 

Any damage to our network and/or information systems would damage our ability to provide services, 
in whole or in part, and/or otherwise damage our operations and could have an adverse effect on our business, 
financial  condition  or  results  of operations.  Further,  political  tensions  and  escalation  of  hostilities  in  any  of 
these  countries  could  adversely  affect  our  operations  in  these  countries  and  therefore  adversely  affect  our 
revenues and results of operations.  

Terrorist attacks or a war could adversely affect our results of operations. 

Terrorist attacks and other acts of violence or war could affect us or our clients by disrupting normal 
business practices for extended periods of time and reducing business confidence.  In addition, acts of violence 
or war may make travel more difficult and may effectively curtail our ability to serve our clients' needs, any of 
which could adversely affect our results of operations.   

We  may  face  various  risks  associated  with  shareholder  activists  or  shareholder  demands  for  better 
performance. 

There is no assurance that we will not be subject to shareholder activism or demands. Such activities 
could  interfere  with  our  ability  to  execute  our  strategic  plan,  be  costly  and  time-consuming,  disrupt  our 
operations, and divert the attention of management and our employees.   

We are the subject of continuing litigation, including litigation by certain of our former employees. 

In 2008, a judgment was rendered in the Philippines against a Philippines subsidiary of the Company 
that is no longer active and purportedly also against Innodata Inc., in favor of certain former employees of the 
Philippines  subsidiary.  The  payment  amount  aggregates  approximately  $6.2  million,  plus  legal  interest  that 
accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued and continues to 
accrue at 6% per annum. The payment amount as expressed in U.S. dollars varies with the Philippine peso to 
U.S.  dollar  exchange  rate.  In  December  2017,  a  group  of  97  of  the  former  employees  indicated  that  they 
proposed to record the judgment as to them in New Jersey. In January 2018, in response to an action initiated 
by  Innodata  Inc.,  the  United  States  District  Court  for  the  District  of  New  Jersey  (the  “USDC”)  entered  a 
preliminary  injunction  that  enjoins  these  former  employees  from  pursuing  or  seeking  recognition  or 
enforcement of the judgment against Innodata Inc. in the United States during the pendency of the action and 
until further order of the Court. In June 2018, the USDC entered a consent order administratively closing the 
action  subject  to  return  of  the  action  to  the  active  docket  upon  the  written  request  of  Innodata  Inc.  or  the 
former  employees,  with  the  USDC  retaining  jurisdiction  over  the  matter  and  the  preliminary  injunction 
remaining in full force and effect. The principal relevant cases in the Philippines are Court of Appeals Case 
Nos. CA-G.R. SP No. 93295 Innodata Employees Association (IDEA), Eleanor Tolentino, et al. vs. Innodata 
Philippines, Inc., et al., and CA-G.R. SP No. 90538 Innodata Philippines, Inc. vs. Honorable Acting Secretary 
Manuel G. Imson, et al. (28 June 2007), the Department of Labor and Employment National Labor Relations 
Commission, Republic of the Philippines (NLRC-NCR-Case No.07-04713-2002, et al., Innodata Employees 
Association (IDEA) and Eleanor A. Tolentino, et al. vs. Innodata Philippines, Inc., et al), and the Department 

22 

 
 
 
 
 
 
 
 
 
 
 
of  Labor  and  Employment  Office  of  the  Secretary  of  Labor  and  Employment,  Republic  of  the  Philippines 
(Case  No.  OS-AJ-0015-2001,  In  Re:  Labor  Dispute  at  Innodata  Philippines,  Inc.).  The  U.S.  District  Court 
action is Civil Action No.: 2:17-cv-13268-SDW-LDW Innodata Inc. v. Myrna C. Augustin-Simon; et al. 

We are also subject to various other legal proceedings and claims which arise in the ordinary course 
of business. While we believe that we have adequate reserves for those losses we believe are probable and can 
be  reasonably  estimated,  the  ultimate  results  of  legal  proceedings  and  claims  cannot  be  predicted  with 
certainty. 

While we currently believe that the ultimate outcome of these proceedings will not have a material 
adverse  effect  on  our  consolidated  financial  position  or  overall  trends  in  our  consolidated  results  of 
operations,  litigation  is  subject  to  inherent  uncertainties.  Substantial  recovery  against  us  in  the  above- 
referenced  Philippines  action  could  have  a  material  adverse  impact  on  us,  and  unfavorable  rulings  or 
recoveries in the other proceedings could have a material adverse impact on the consolidated operating results 
of  the  period  in  which  the  ruling  or  recovery  occurs.    In  addition,  our  estimate  of  potential  impact  on  our 
consolidated  financial  position  or  overall  consolidated  results  of  operations  for  the  above  referenced  legal 
proceedings could change in the future. See “Legal Proceedings.”  

Our reputation could be damaged, or our profitability could suffer if we do not meet the controls and 
procedures in respect of the services and solutions we provide to our clients, or if we contribute to our 
clients’ internal control deficiencies. 

Our  clients  may  perform  audits  or  require  us  to  perform  audits,  provide  audit  reports  or  obtain 
certifications with respect to the controls and procedures that we use in the performance of services for such 
clients, especially when we process data or information belonging to them. Our ability to acquire new clients 
and  retain  existing  clients  may  be  adversely  affected  and  our  reputation  could  be  harmed  if  we  receive  a 
qualified opinion, or if we cannot obtain an appropriate certification or opinion with respect to our controls 
and  procedures  in  connection  with  any  such  audit  in  a  timely  manner.  Additionally,  our  profitability  could 
suffer  if  our  controls  and  procedures  were  to  fail  or  to  impair  our  client’s  ability  to  comply  with  its  own 
internal control requirements.  

New  and  changing  corporate  governance  and  public  disclosure  requirements  add  uncertainty  to  our 
compliance policies and increase our costs of compliance.  

Changing  laws,  regulations  and  standards  relating  to  accounting,  corporate  governance  and  public 
disclosure, including the Sarbanes-Oxley Act of 2002, other SEC regulations, and the NASDAQ Stock Market 
rules,  are  creating  uncertainty  for  companies  like  ours.  These  laws,  regulations  and  standards  may  lack 
specificity and are subject to varying interpretations. Their application in practice may evolve over time, as new 
guidance is provided by regulatory and governing bodies. This could result in continuing uncertainty regarding 
compliance matters and higher costs of compliance as a result of ongoing revisions to such corporate governance 
standards.  

Although  we  are  committed  to  maintaining  high  standards  of  corporate  governance  and  public 
disclosure,  and  complying  with  evolving  laws,  regulations  and  standards,  if  we  fail  to  comply  with  new  or 
changed laws, regulations or standards of corporate governance, our business and reputation may be harmed.  

It is unlikely that we will pay dividends. 

We  have  not  paid  any  cash  dividends  since  our  inception  and  do  not  anticipate  paying  any  cash 

dividends in the foreseeable future. We expect that our earnings, if any, will be used to finance our growth.  

Item 1B.  Unresolved Staff Comments. 

None. 

23 

 
 
 
 
 
 
 
 
 
 
 
Item 2.  Properties. 

Our services are primarily performed from our Ridgefield, New Jersey headquarters and ten overseas 
delivery centers in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel, all of 
which are leased. The square footage of all our leased properties totals approximately 246,000.  

In addition, we may need to lease additional property in the future. We believe that we will be able to 

obtain suitable additional facilities on commercially reasonable terms on an “as needed” basis. 

Item 3.  Legal Proceedings. 

In 2008, a judgment was rendered in the Philippines against a Philippines subsidiary of the Company 
that is no longer active and purportedly also against Innodata Inc., in favor of certain former employees of the 
Philippines  subsidiary.  The  payment  amount  aggregates  approximately  $6.2  million,  plus  legal  interest  that 
accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued and continues to 
accrue at 6% per annum.  The payment amount as expressed in U.S. dollars varies with the Philippine peso to 
U.S.  dollar  exchange  rate.  In  December  2017,  a  group  of  97  of  the  former  employees  indicated  that  they 
proposed to record the judgment as to them in New Jersey. In January 2018, in response to an action initiated 
by  Innodata  Inc.,  the  United  States  District  Court  for  the  District  of  New  Jersey  (the  “USDC”)  entered  a 
preliminary  injunction  that  enjoins  these  former  employees  from  pursuing  or  seeking  recognition  or 
enforcement of the judgment against Innodata Inc. in the United States during the pendency of the action and 
until further order of the Court. In June 2018, the USDC entered a consent order administratively closing the 
action  subject  to  return  of  the  action  to  the  active  docket  upon  the  written  request  of  Innodata  Inc.  or  the 
former  employees,  with  the  USDC  retaining  jurisdiction  over  the  matter  and  the  preliminary  injunction 
remaining in full force and effect. The principal relevant cases in the Philippines are Court of Appeals Case 
Nos. CA-G.R. SP No. 93295 Innodata Employees Association (IDEA), Eleanor Tolentino, et al. vs. Innodata 
Philippines, Inc., et al., and CA-G.R. SP No. 90538 Innodata Philippines, Inc. vs. Honorable Acting Secretary 
Manuel G. Imson, et al. (28 June 2007), the Department of Labor and Employment National Labor Relations 
Commission, Republic of the Philippines (NLRC-NCR-Case No.07-04713-2002, et al., Innodata Employees 
Association (IDEA) and Eleanor A. Tolentino, et al. vs. Innodata Philippines, Inc., et al), and the Department 
of  Labor  and  Employment  Office  of  the  Secretary  of  Labor  and  Employment,  Republic  of  the  Philippines 
(Case  No.  OS-AJ-0015-2001,  In  Re:  Labor  Dispute  at  Innodata  Philippines,  Inc.).  The  U.S.  District  Court 
action is Civil Action No.: 2:17-cv-13268-SDW-LDW Innodata Inc. v. Myrna C. Augustin-Simon; et al. 

We are also subject to various other legal proceedings and claims which arise in the ordinary course 
of business.  While we believe that we have adequate reserves for those losses we believe are probable and 
can  be  reasonably  estimated,  the  ultimate  results  of  legal  proceedings  and  claims  cannot  be  predicted  with 
certainty.  

While management currently believes that the ultimate outcome of these proceedings will not have a 
material adverse effect on our consolidated financial position or overall trends in our consolidated results of 
operations,  litigation  is  subject  to  inherent  uncertainties.  Substantial  recovery  against  us  in  the  above 
referenced  Philippines  action  could  have  a  material  adverse  impact  on  us,  and  unfavorable  rulings  or 
recoveries in the other proceedings could have a material adverse impact on the consolidated operating results 
of the period in which the ruling or recovery occurs.  

Item 4.  Mine Safety Disclosures. 

None. 

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 
of Equity Securities. 

Innodata Inc. (the “Company”) Common Stock is quoted on The Nasdaq Stock Market LLC under the 
symbol  “INOD.”  On  February  22,  2019,  there  were  69  stockholders  of  record  of  the  Company’s  Common 
Stock  based  on  information  provided  by  the  Company's  transfer  agent.   Virtually  all  of  the  Company’s 
publicly  held  shares  are  held  in  “street  name”  and  the  Company  believes  the  actual  number  of  beneficial 
holders of its Common Stock to be 2,848. 

Purchase of Equity Securities 

In  September  2011,  our  Board  of  Directors  authorized  the  repurchase  of  up  to  $2.0  million  of  our 

common stock in open market or private transactions. There is no expiration date associated with the program.   

We did not repurchase any shares of our common stock during 2018.  

We did not have any sales of unregistered equity securities during the three months ended December 31, 

2018.  

Item 6.  Selected Financial Data. 

Not applicable. 

Item 7.  Management's Discussion and Analysis of Financial Condition and Results of Operations. 

The following discussion should be read in conjunction with our consolidated financial statements and 
the related notes included elsewhere in this report. In addition to historical information, this discussion includes 
forward-looking  information  that  involves  risks  and  assumptions  which  could  cause  actual  results  to  differ 
materially  from  management’s  expectations.  See  “Forward-Looking  Statements”  included  elsewhere  in  this 
report.  

Executive Overview 

We are a global digital services and solution company. We operate in three reporting segments: Digital 

Data Solutions (DDS), Synodex and Agility.  

The following table sets forth, for the period indicated, certain financial data expressed for the two years 

ended December 31, 2018: 

25 

 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
 
 
 
 
 
 
(Dollars in millions)
Years Ended December 31,

2018

% of revenue

2017

% of revenue

Revenues
Direct operating costs
Selling and administrative expenses
Goodwill impairment
Income (loss) from operations
Other income
Income (loss) before provision for income taxes
Provision for income taxes
Net income (loss)
Income (loss) attributable to non-controlling interest

$           

57.4
39.0
15.8
0.7
1.9
0.0
1.8
1.8
0.0
-

100.0%
68.0%
27.6%
1.2%
3.2%

$           

60.9
45.8
20.2
-
(5.1)
-
(5.1)
0.3
(5.4)
0.3

Net income (loss) attributable to non-controlling interest

$            
-

(5.1)

100.0%
75.2%
33.2%
0.0%
-8.4%

Revenues 

Revenue  is  recognized  when  control  of  the  promised  services  is  transferred  to  a  customer,  in  an 
amount  that  reflects  the  consideration  that  we  expect  to  receive  in  exchange  for  those  services  as  per  the 
agreement with the customer. We generate all our revenue from agreements with customers. In case there are 
agreements  with  multiple  performance  obligations,  we  identify  each  performance  obligation  and  evaluate 
whether  the  performance  obligations  are  distinct  within  the  context  of  the  agreement  at  the  agreement’s 
inception. Performance obligations that are not distinct at agreement inception are combined. We allocate the 
transaction  price  to  each  distinct  performance  obligation  proportionately  based  on  the  estimated  standalone 
selling price for each performance obligation, if any, and then evaluates how the services are transferred to the 
customer to determine the timing of revenue recognition. 

For the DDS segment, revenue is recognized primarily based on the quantity delivered or resources 
utilized  in  the  period  in  which  services  are  performed  and  performance  conditions  are  satisfied  as  per  the 
agreement.  Revenues  for  agreements  billed  on  a  time-and-materials  basis  are  recognized  as  services  are 
performed.  Revenues  under  fixed-fee  agreements,  which  are  not  significant  to  the  overall  revenues,  are 
recognized  based  on  the  proportional  performance  method  of  accounting,  as  services  are  performed,  or 
milestones are achieved.  

For the Synodex segment, revenue is recognized primarily based on the quantity delivered in the period 
in which services are performed and performance conditions are satisfied as per the agreement. A portion of our 
Synodex segment revenue is derived from licensing our functional software and providing access to our hosted 
software platform. Revenue from such services is recognized monthly when access to the service is provided to 
the end user; all parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the 
payment terms are identifiable; the agreement has commercial substance; and collection is probable. 

The  Agility segment  derives  its  revenue  primarily from  subscription arrangements and  provision  of 
enriched media analysis services. It also derives revenue as a reseller of corporate communication solutions. 
Revenue from subscriptions is recognized monthly when access to the service is provided to the end user; all 
parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the payment terms 
are identifiable; the agreement has commercial substance; and collection is probable. Revenue from enriched 
media  analysis  services  is  recognized  when  the  services  are  performed,  and  performance  conditions  are 
satisfied.  Revenues  from  the  reseller  agreements,  which  are  not  significant  to  the  overall  revenues,  are 
recognized at gross with our functioning as a principal due to our meeting the following criteria. We act as the 

26 

 
  
 
 
 
 
 
 
 
 
 
 
            
            
            
            
              
              
              
             
              
              
              
             
              
              
              
             
              
              
             
primary  obligor  in  the  sales  transaction;  assume  the  credit  risk,  set  the  price;  can  select  suppliers;  and  are 
involved in the execution of the services, including after sales service. 

Revenues  include  reimbursement  of  out-of-pocket  expenses,  with  the  corresponding  out-of-pocket 

expenses included in direct operating costs. 

We consider U.S. GAAP criteria for determining whether to report revenue gross as a principal versus 
net  as  an  agent.  Factors  considered  include  whether we  are the  primary  obligor,  have  risks  and rewards  of 
ownership, and bear the risk that a client may not pay for the services performed.  If there are circumstances 
where the  above criteria  are  not met  and therefore,  we  are not the principal  in  providing services, amounts 
received from clients are presented net of payments in the condensed consolidated statements of operations 
and comprehensive loss. 

Contract  acquisition  cost  for  our  Agility  segment  is  amortized  over  the  term  of  the  subscription 
agreement which normally has a duration of 12 months or less.  We review these costs on a periodic basis to 
determine the need to adjust the carrying values for pre-terminated contracts. 

Direct Operating Costs  

Direct  operating  costs  consist  of  direct  payroll,  occupancy  costs,  data  center  hosting  fees,  content 
acquisition  costs,  depreciation  and  amortization,  travel,  telecommunications,  computer  services  and  supplies, 
realized gain (loss) on forward contracts, foreign currency revaluation gain (loss), and other direct expenses that 
are incurred in providing services to our clients.   

Selling and Administrative Expenses 

Selling  and  administrative  expenses  consist  of  management  and  administrative  salaries,  sales  and 
marketing  costs  including  commissions,  new  services  research  and  related  software  development,  third-party 
software,  advertising  and  trade  conferences,  professional  fees  and  consultant  costs,  and  other  administrative 
overhead costs.   

Valuation of Goodwill and Intangible Assets  

We perform a valuation of assets acquired and liabilities assumed on each acquisition accounted for as a 
business combination and allocate the purchase price of each acquired business to its respective net tangible and 
intangible  assets  and  liabilities.  Acquired  intangible  assets  principally  consist  of  technology,  customer 
relationships, backlog and trademarks. Liabilities related to intangibles principally consist of unfavorable vendor 
contracts. We determine the appropriate useful life by performing an analysis of expected cash flows based on 
projected financial information of the acquired businesses. Intangible assets are amortized over their estimated 
useful  lives  using  the  straight-line  method,  which  approximates  the  pattern  in  which  the  majority  of  the 
economic benefits are expected to be consumed. Intangible liabilities are amortized into direct operating costs 
ratably over their expected related revenue streams over their useful lives. 

Goodwill represents the excess of the cost of an acquired entity over the fair value of the acquired net 
assets. We do not amortize goodwill but evaluate it for impairment at the reporting unit level annually during the 
third quarter of each fiscal year (as of September 30th of that quarter) or when an event occurs, or circumstances 
change, that indicates the carrying value may not be recoverable. In 2018, we adopted ASU 2017-04, Intangibles 
-  Goodwill  and  Other  (Topic  350):  Simplifying  the  Accounting  for  Goodwill  Impairment.  Under  the  newly 
adopted  guidance,  the  optional  qualitative  assessment,  referred  to  as  “Step  0”,  and  the  first  step  of  the 
quantitative assessment (“Step 1”) remained unchanged versus the prior guidance. However, the requirement to 
complete  the  second  step  (“Step  2”),  which  involved  determining  the  implied  fair  value  of  goodwill  and 
comparing it to the carrying value of that goodwill to measure the impairment loss, was eliminated. As a result, 
Step 1 will be used to determine both the existence and amount of goodwill impairment. An impairment loss will 

27 

 
 
 
 
 
 
 
 
 
 
 
  
be recognized for the amount by which the reporting unit’s carrying amount exceeds its fair value, not to exceed 
the carrying value of goodwill in that reporting unit. 

We periodically analyze whether any indicators of impairment have occurred. As part of these periodic 
analyses,  we  compare  the  Company’s  estimated  fair  value,  as  determined  based  on  our  stock  price,  to  the 
Company’s net book value. During 2018, due to a continuing decline in its stock price and other indicators of 
impairment  that  arose  during  the  second  quarter  of  2018,  we  deemed  it  appropriate  to  assess  goodwill 
impairment as of June 30, 2018, rather than the historical testing date of September 30. Based on its assessment, 
we concluded that the goodwill of the DDS segment, amounting to $675,000, was fully impaired. 

We conducted our annual goodwill impairment test for the Agility segment as of September 30, 2018. 
The  estimated  fair  value  of  the  reporting  unit  exceeded  its  carrying  value,  including  goodwill,  and  we 
concluded that there is no impairment of the goodwill of the Agility segment.  

Adjusted EBITDA 

In addition to measures of financial performance presented in our consolidated financial statements, we 
monitor  “Adjusted  EBITDA”  to  help  us  evaluate  our  ongoing  operating  performance  including  our  ability  to 
operate the business effectively. 

We  define  Adjusted  EBITDA  as  net  income  (loss)  attributable  to  Innodata  Inc.  and  Subsidiaries  in 
accordance  with  U.S.  GAAP  before income  taxes,  depreciation,  amortization  of  intangible  assets, impairment 
charges, changes in fair value of contingent consideration, stock-based compensation, loss attributable to non-
controlling interests and interest income (expense).  

We believe Adjusted EBITDA is useful to our management and investors in evaluating our operating 
performance and for financial and operational decision-making purposes. In particular, it facilitates comparisons 
of  the  core  operating  performance  of  our  Company  from  period  to  period  on  a  consistent  basis  and  helps  us 
identify underlying trends in our business. We believe it provides useful information about our operating results, 
enhances  the  overall  understanding  of  our  past  performance  and  future  prospects  and  allows  for  greater 
transparency with respect to key metrics used by management in our financial and operational decision-making. 
We use this measure to establish operational goals for managing our business and evaluating our performance.  

Adjusted EBITDA has limitations as an analytical tool and should not be considered in isolation or as a 

substitute for results reported under U.S. GAAP. Some of these limitations are:  

•  Adjusted  EBITDA  does  not  reflect  tax  payments,  and  such  payments  reflect  a  reduction  in  cash 

available to us;  

•  Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs 
and  for  our  cash  expenditures  or  future  requirements  for  capital  expenditures  or  contractual 
commitments;  

•  Adjusted  EBITDA  excludes  the  potential  dilutive  impact  of  stock-based  compensation  expense 
related  to  our  workforce,  interest  income  (expense)  and  net  loss  attributable  to  non-controlling 
interests, and these items may represent a reduction or increase in cash available to us;  

•  Although  depreciation  and  amortization  are  non-cash  charges,  the  assets  being  depreciated  and 
amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital 
expenditure requirements for such replacements or for new capital expenditure requirements; and 
•  Other  companies,  including  companies  in  our  own  industry,  may  calculate  Adjusted  EBITDA 

differently from our calculation, limiting its usefulness as a comparative measure.  

Adjusted EBITDA should be considered as a supplement to, and not as a substitute for or superior to, 

U.S. GAAP net income. 

28 

 
  
 
The results below for the year ended December 31, 2017 are presented on a reclassified basis as if for 
the  full  year  2017  docGenix  had  been  included  in  the  DDS  segment  and  the  Synodex  segment  had  solely 
included  the  results  of  Synodex.  docGenix  revenue  was  $531,000  and  $1,087,000  for  the  years  ended 
December 31, 2018 and 2017, respectively. 

The  following  table  shows  the  reconciliation  from  net  income  (loss)  to  Adjusted  EBITDA  for  the 

periods presented (in thousands): 

29 

 
 
 
   
Results of Operations 

Year Ended December 31, 2018 Compared to the Year Ended December 31, 2017 

The results below for the year ended December 31, 2017 are presented on a reclassified basis as if for 
the  full  year  2017  docGenix  had  been  included  in  the  DDS  segment  and  the  Synodex  segment  had  solely 
included  the  results  of  Synodex.  docGenix  revenue  was  $531,000  and  $1,087,000  in  the  years  ended 
December 31, 2018 and 2017, respectively. 

Revenues 

Total revenues were $57.4 million for the year ended December 31, 2018, a 6% decrease from $60.9 

million for the year ended December 31, 2017.   

Revenues from the DDS segment were $43.5 million and $47.8 million for the years ended December 
31, 2018 and 2017, respectively, a decline of $4.3 million or approximately 9%.  Approximately $2.3 million 
of the decrease is attributable to one large project that ended in 2017 and the balance is attributable to volume 
fluctuations from other clients. 

Revenues  from  the  Synodex  segment  were  $4.1  million  and  $3.7  million  for  the  years  ended 
December 31, 2018 and 2017, respectively, an increase of $0.4 million or approximately 11%. The increase is 
primarily  due  to  additional  volume  from  two  existing  clients  partially  offset  by  a  reduction  in  volume  from 
another client whose project ended in the first quarter of 2018. 

Revenues from the Agility segment were $9.8 million and $9.4 million for the year ended December 

31, 2018 and 2017, respectively, an increase of $0.4 million or approximately 4%. 

Two clients in the DDS segment generated approximately 30% of the Company’s total revenues in the 

30 

 
 
   
 
 
 
 
 
 
 
 
 
 
fiscal years ended December 31, 2018 and 2017, respectively.  No other client accounted for 10% or more of 
total revenues during these periods. Further, in the years ended December 31, 2018 and 2017, revenues from 
non-US clients accounted for 56% and 51%, respectively, of the Company's revenues.  

Direct Operating Costs 

Direct  operating  costs  were  approximately  $39.0  million  and  $45.8 million  for  the  years  ended 

December 31, 2018 and 2017, respectively, a decrease of $6.8 million or approximately 15%. 

Direct operating costs for the DDS segment were $29.7 million and $36.2 million for the years ended 
December 31, 2018 and 2017, respectively, a decrease of $6.5 million or approximately 18%. Direct operating 
costs for the DDS segment as a percentage of DDS segment revenues were 68% and 76% for the years ended 
December  31,  2018  and  2017,  respectively.  The  decrease  in  direct  operating  costs  is  primarily  attributable  to 
labor cost savings arising from headcount reductions in the second half of 2017. 

Direct operating costs for the Synodex segment were approximately $3.0 million and $3.5 million for 
the  respective  periods,  net  of  intersegment  profit,  a  decrease  of  $0.5  million  or  14%.  The  decline  in  direct 
operating  costs  reflects  efficiencies  in  the  production  headcount.  Direct  operating  costs  for  the  Synodex 
segment as a percentage of Synodex segment revenues were 73% and 95% for the years ended December 31, 
2018 and 2017, respectively. 

Direct operating costs for the Agility segment were approximately $6.3 million and $6.1 million, net 
of  intersegment  profit,  for  the  years  ended  December  31,  2018  and  2017,  respectively,  an  increase  of  $0.2 
million,  or  3%.  Direct  operating  costs  for the  Agility segment  as  a  percentage of  Agility  segment  revenues 
were 64% and 65% for the years ended December 31, 2018 and 2017, respectively.  The increase is primarily 
due to higher content related costs. 

Correction of Immaterial Error 

The  2018  DDS  direct  operating  costs  referred  to  above  include  an  out-of-period  adjustment  of 
$269,000 relating to under-recorded pension liabilities relating to the period from 2008 to 2013. See note 1 to 
the consolidated financial statements for further information. 

 Selling and Administrative Expenses 

Selling  and  administrative  expenses  were  $15.8 million  for  the  year  ended  December  31,  2018 
compared to $20.2 million for the year ended December 31, 2017, a decrease of $4.4 million or 22% due to cost 
rationalization implemented in the later part of 2017.  Selling and administrative expenses as a percentage of 
total revenues were 28% and 33% for the years ended December 31, 2018 and 2017, respectively. 

Selling and administrative expenses for the DDS segment were $9.3 million and $13.1 million for the 
years ended December 31, 2018 and 2017, respectively, a decrease of $3.8 million or 29%. As a percentage of 
DDS  revenues,  DDS  selling  and  administrative  expenses  were  21%  and  27%  for  each  of  the  years  ended 
December 31, 2018 and 2017, respectively.  The decline in selling and administrative expenses is attributable 
to labor cost savings arising from headcount reductions in the second half of 2017.  

Selling  and  administrative  expenses  for  the  Synodex  segment  were  $0.7  million  and  $1.1  million  for 
each of the years ended December 31, 2018 and 2017, respectively, a decrease of $0.4 million or 36%. Selling 
and administrative expenses for the Synodex segment as a percentage of Synodex segment revenues were 17% 
and 30% for the years ended December 31, 2018 and 2017, respectively.  

Selling and administrative expenses for the Agility segment were $5.8 million and $6.0 million for each 
of the years ended December 31, 2018 and 2017, respectively, a decrease of $0.2 million or 3%. Selling and 

31 

 
 
  
 
 
 
 
 
  
  
 
 
 
administrative expenses for the Agility segment as a percentage of Agility segment revenues were 59% and 64% 
for the years ended December 31, 2018 and 2017, respectively. 

Goodwill Impairment 

During the year ended December 31, 2018, we recorded a full goodwill impairment of $675,000 for 

the DDS segment. There was no goodwill impairment recorded during the year ended December 31, 2017. 

We periodically analyze whether any indicators of impairment have occurred. As part of these periodic 
analyses, we compare the Company’s estimated fair value, as determined based on our stock price, to our net 
book  value.  The  continued  decline  in  our  stock  price  was  viewed  as  a  triggering  event  under  ASU  2017-04 
which required an assessment for possible goodwill impairment as of June 30, 2018. Under the provisions of 
ASU 2017-04, which we opted to early adopt, goodwill impairment is recognized based on Step 1 of the current 
guidance, which calculates the carrying value in excess of the reporting unit’s fair value.  

We  performed  this  assessment  as  of  June  30,  2018  and  determined  that  the  fair  value  of  the  Agility 
segment exceeded its carrying value, but that the fair value of the DDS segment was below its carrying value. As  
a result, we recorded a full goodwill impairment of $675,000 for the DDS segment reporting unit as of June 30, 
2018.  

We conducted our annual goodwill impairment test for the Agility segment as of September 30, 2018. 
The  estimated  fair  value  of  the  reporting  unit  exceeded  its  carrying  value,  including  goodwill,  and  we 
concluded that there is no impairment of the goodwill of the Agility segment.  

Taxes 

We recorded a provision for income taxes of approximately $1.8 million and $0.3 million for the years 
ended  December  31,  2018  and  2017,  respectively.  Taxes  primarily  consist  of  a  provision  for  foreign  taxes 
recorded in accordance with the local tax regulations by our foreign subsidiaries. Effective income tax rates are 
disproportionate  primarily  due  to  the  valuation  allowance  recorded  on  the  deferred  taxes  on  the  U.S.  and 
Canadian  entities.  See  Notes  to  Consolidated  Financial  Statements,  Footnote  4.  “Taxes”  for  additional 
information.  

In December 2017, the President signed the U.S. Tax Cuts and Jobs Act (2017 Tax Act), which includes 
a broad range of provisions, many of which significantly differ from those contained in previous U.S. tax law. 
Changes  in  tax  law  are  accounted  for  in  the  period  of  enactment.  As  such,  the  2017  consolidated  financial 
statements  reflect  the  immediate  tax  effect  of  the  2017  Tax  Act,  which  was  enacted  on  December  22,  2017 
(Enactment Date). The 2017 Tax Act contains several key provisions including, among other things: 

• 

• 

• 

• 

A one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign earnings and profits 
(E&P), referred to as the toll charge; 

A reduction in the maximum Corporate tax rate from 35% to 21% for tax years beginning after December 
31, 2017; 

The  introduction  of  a  new  U.S.  tax  on  certain  off-shore  earnings  referred  to  as  Global  Intangible  Low-
Taxed Income (GILTI) at an effective tax rate of 10.5% for tax years beginning after December 31, 2017 
(increasing to 13.125% for tax years beginning after December 31, 2025) with a partial offset by applicable 
foreign tax credits; and  

The  introduction  of  a  quasi-territorial  tax  system  for  tax  years  beginning  after  December  31,  2017  by 
providing a dividend received deduction under the participation exemption system. 

32 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
Pursuant to the 2017 Tax Act, we recorded the following adjustments to income tax expense during the 

fourth quarter of 2017: 

•  A  one-time  deemed  repatriation  of  E&P  amounting  to  $25.8  million.  No  toll  charge  liability  was 

recorded due to the available net operating loss carryforwards; and 

•  A  reduction  of  deferred  tax  assets  and  a  corresponding  reduction  of  the  valuation  allowance  of  $2.3 
million, primarily for the remeasurement of our deferred tax assets at the enacted tax rate of 21%.  

Beginning January 1, 2018, we performed a calculation of the GILTI provisions and concluded that it 

has no impact on account of the net losses of our foreign subsidiaries.  

Despite  access  to  overseas  earnings  and  the  resulting  toll  charge,  we  intend  to  indefinitely  reinvest 
foreign earnings in our foreign subsidiaries on account of the foreign jurisdiction withholding taxes that we 
would  have  to  incur  on  the  actual  remittances.  Unremitted  earnings  of  foreign  subsidiaries  amounted  to 
approximately $21.0 million at December 31, 2018. If such earnings are repatriated in the future, or are no 
longer  deemed  to  be  indefinitely  reinvested,  we  would  have  to  accrue  the  applicable  amount  of  foreign 
jurisdiction withholding taxes associated with such remittances.  

We have a valuation allowance on all of our U.S. deferred tax assets on account of continuing losses 
incurred by our U.S. entity. In addition, we also have a valuation allowance on the deferred tax assets of our 
Canadian subsidiaries. Our Canadian subsidiaries also have research and development expenditures available 
to reduce taxable  income in  future  years,  which may  be carried forward indefinitely.  The potential  benefits 
from these balances have not been recognized for financial statement purposes. 

Tax Assessments 

In  October  2010,  our  Indian  subsidiary  received  an  assessment  from  the  Indian  Income  Tax 
Department for the fiscal year ended March 31, 2006. We disagree with the basis of this tax assessment, have 
filed  an  appeal  against  the  assessment  and  are  contesting  it.  We  believe  that  our  recorded  tax  liability  of 
$329,000 for this matter, which includes interest, is adequate.  

In  January 2012,  our  Indian  subsidiary  received  an  assessment  from  the  Indian  Income  Tax 
Department for the fiscal year ended March 31, 2008. We disagree with the basis of this tax assessment and 
successfully  appealed  the  assessment.    The  income  tax  assessing  officer  has  filed  an  appeal  against  the 
decision  entered in favor of  the  subsidiary.  We  are contesting the  appeal  filed by  the  assessing  officer. We 
believe that our recorded tax liability of $343,000 for this matter, which includes interest, is adequate.  

In September 2015, our Indian subsidiary was subject to an inquiry by the Service Tax Department in 
India regarding the classification of services provided by this subsidiary, asserting that the services provided 
by this subsidiary fall under the category of online information and database access or retrieval services (OID 
Services), and not under the category of business support services (BS Services) that are exempt from service 
tax  as  historically  indicated  in  the  subsidiary’s  service  tax  filings.  We  disagree  with  the  Service  Tax 
Department’s  position  and  are  vigorously  contesting  these  assertions.    In  the  event  the  Service  Tax 
Department is successful in proving that the services fall under the category of OID Services, the revenues 
earned  by  our  Indian  subsidiary  for  the  period  July  2012  through  November  2016  would  be  subject  to  a 
service  tax  of  between  12.36%  and  15%.  The  revenue  of  our  Indian  subsidiary  during  this  period  was 
approximately $67.0 million. In accordance with new rules promulgated by the Service Tax Department, as of 
December  1,  2016  service  tax  is  no  longer  applicable  to  OID  or  BS  Services.  Based  on  our  counsel’s 
assessment, we have not recorded any tax liability for this case. 

In  October  2016,  our  Indian  subsidiary  received  notices  of  appeal  from  the  Indian  Service  Tax 
Department in India seeking to reverse service tax refunds of approximately $160,000 previously granted to 

33 

 
 
 
 
 
 
 
 
 
 
 
 
our  Indian  subsidiary  for  three  quarters  in  2014,  asserting  that  the  services  provided  by  this  subsidiary  fall 
under the category of OID Services and not BS Services. The appeal was determined in favor of the Service 
Tax  Department.  We  disagree  with  the  basis  of  this  decision  and  are  contesting  it  vigorously.  We  expect 
delays  in  our  Indian  subsidiary  receiving  further  service  tax  refunds  until  this  matter  is  adjudicated  with 
finality, and currently have service tax credits of approximately $1.0 million recorded as a receivable. Based 
on our counsel’s assessment, we have not recorded any tax liability for this case. 

We  have  recorded  a  tax  provision  amounting  to  $181,000,  which  includes  interest,  for  several 
ongoing tax proceedings in the Philippines. Although the ultimate outcome cannot be determined at this time, 
we continue to contest these claims vigorously. 

Net Income (Loss) 

We had a net income of $4,000 during the year ended December 31, 2018 compared to a net loss of $5.1 

million during the year ended December 31, 2017.  

Net income for the DDS segment was $1.9 million for the year ended December 31, 2018, compared to 
a net loss of $1.8 million for the year ended December 31, 2017, net of intersegment profits. The change is due 
to  a  decline  in  revenues  offset  by  a  decline  in  direct  operating  costs  and  selling  and  administrative  expenses 
attributable to our cost rationalization initiatives. 

Net income for the Synodex segment was $0.4 million for the year ended December 31, 2018, compared 
to net loss of $0.6 million for the year ended December  31,  2017, net of intersegment profits. The change is 
primarily due to an increase in revenues and a decline in direct operating costs and selling and administrative 
expense.  

Net loss for the Agility segment was $2.3 million for the year ended December 31, 2018, compared to a 

net loss of $2.7 million for the year ended December 31, 2017. 

Adjusted EBITDA 

Adjusted EBITDA for the year ended December 31, 2018 was $6.7 million compared to an Adjusted 
EBITDA  loss  of  $0.7  million  for  the  year  ended  December  31,  2017,  an  increase  of  $7.4  million.  Adjusted 
EBITDA for the DDS segment was $6.9 million and $1.5 million for the years ended December 31, 2018 and 
2017,  respectively,  an  increase  of  $5.4  million  or  approximately  360%.  Adjusted  EBITDA  for  the  Synodex 
segment was $0.5 million and an Adjusted EBITDA loss of $0.9 million for the years ended December 31, 2018 
and 2017, respectively, an increase of $1.4 million. Adjusted EBITDA loss for the Agility segment was $0.7 
million  compared  to  an  Adjusted  EBITDA  loss  of  $1.3  million  for  the  years  ended  December  31,  2018  and 
2017, respectively, an improvement of $0.6 million or approximately 46%.  

Liquidity and Capital Resources 

Selected measures of liquidity and capital resources, expressed in thousands, are as follows:  

Cash and cash equivalents
Working capital

December 31,

2018

$         

10,869
12,981

2017

$         

11,407
9,729

At December 31, 2018, we had cash and cash equivalents of $10.9 million, of which $5.6 million was 
held by our foreign subsidiaries, and $5.3 million was held in the United States. Despite the passage of the new 

34 

 
 
 
  
 
 
 
 
 
 
 
 
     
 
 
           
             
tax law under which we may repatriate funds from overseas after paying the toll charge,  it is our intent as of 
December  31,  2018,  to  permanently  reinvest  the  overseas  funds  in  our foreign subsidiaries  on  account  of  the 
withholding tax that we would have to incur on the actual remittances.  

 We  have  used,  and  plan  to  use,  our  cash  and  cash  equivalents  for  (i)  investments  in  the  Agility 
Segment; (ii) the expansion of our other operations; (iii) technology innovation; (iv) product management and 
strategic  marketing;  (v)  general  corporate  purposes,  including  working  capital;  and  (vi)  possible  business 
acquisitions. As of December 31, 2018, we had working capital of approximately $13.0 million, as compared to 
working capital of approximately $9.7 million as of December 31, 2017. 

We  believe  that  our  existing  cash  and  cash  equivalents  and  internally  generated  funds  will  provide 
sufficient sources of liquidity to satisfy our financial needs for the next 12 months. However, we have no bank 
facilities  or  lines  of  credit,  and  reductions  in  our  cash  and  cash  equivalents  from  operating  losses,  capital 
expenditures,  adverse  legal  decisions,  acquisitions  or  otherwise  could  materially  and  adversely  affect  the 
Company. 

Net Cash Provided by Operating Activities 

Cash  provided  by  our  operating  activities  for  the  year  ended  December  31,  2018  was  $3.6 million, 
resulting from a net income of $11,000 and adjustments for non-cash items of $5.6 million and uses of working 
capital of $2.0 million. Adjustments for non-cash items primarily consisted of $3.4 million for depreciation and 
amortization, stock option expense of $0.8 million, goodwill impairment of $0.7 million, pension cost of $0.5 
million and deferred tax provisions of $0.2 million. Working capital activities primarily consisted of a use of 
cash  of  $1.0  million  due  to  a  decrease  in  accrued  salaries,  wages  and  related  benefits,  $0.8  million  due  to  a 
decrease in accounts payable and accrued expenses and $0.2 million due to a decrease in other working capital 
accounts. 

Cash  provided  by  our  operating  activities  for  the  year  ended  December  31,  2017  was  $0.7 million, 
resulting from a net loss of $5.4 million and adjustments for non-cash items of $4.2 million and uses of working 
capital of $1.9 million. Adjustments for non-cash items primarily consisted of $3.7 million for depreciation and 
amortization, and stock-based compensation expense of $0.7 million.  

At  December  31,  2018,  our  days’  sales  outstanding  were  66  days  as  compared  to  61  days  as  of 
December  31,  2017.  We  calculate  DSO  by  first  dividing  the  total  revenues  for  the  period  by  average  net 
accounts receivable, which is the sum of net accounts receivable at the beginning of the period and net accounts 
receivable at the end of the period, to yield an amount we refer to as the “accounts receivable turnover.” Then 
we divide the total number of days within the period reported by the accounts receivable turnover to yield DSO 
expressed in number of days.  

Net Cash Used in Investing Activities 

Cash used in our investing activities was $2.0 million and $3.4 million for the years ended December 
31,  2018  and  2017,  respectively.  These  capital  expenditures  were  principally  for  the  purchase  of  technology 
equipment including servers, network infrastructure and workstations, and expenditures for internally developed 
software. Capital expenditures of $2.0 million consisted of $0.4 million for the DDS segment and $1.6 million 
for the Agility segment.  

For  the  year  2019,  we  anticipate  that  capital  expenditures  for  ongoing  technology,  equipment  and 

infrastructure upgrades will approximate $1.0 to $2.0 million, a portion of which we may finance. 

Net Cash Used in Financing Activities 

Payment  of  long-term  obligations  approximated  $2.0  million  and  $1.1  million  for  2018  and  2017, 

35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
respectively.  Cash  from  financing  activities  represents  the  net  proceeds  from  a  capital  lease  transaction  we 
entered into in 2017 amounting to $0.8 million. There were no stock option exercises during the years ended 
December 31, 2018 and 2017, respectively.  

Although most of our revenues are denominated in U.S. dollars, a significant portion of our revenues is 
denominated in Canadian dollars, Pound Sterling and Euros. In addition, a significant portion of our expenses, 
primarily  labor  expenses  in  the  Philippines,  India,  Sri  Lanka,  Germany,  Canada  and  Israel,  is  incurred  in  the 
local currencies of the countries in which we operate. For financial reporting purposes, we translate all non-U.S. 
denominated transactions into U.S. dollars in accordance with accounting principles generally accepted in the 
United States.  Thus, we are exposed to the risk that fluctuations in the value of these currencies relative to the 
U.S. dollar could have a direct impact on our revenues and our results of operations.  

The Philippines and India have at times experienced high rates of inflation as well as major fluctuations 

in the exchange rate between the Philippine peso and the U.S. dollar and the Indian rupee and the U.S. dollar.  

Fluctuations in exchange rates also affect the value of funds held by our foreign subsidiaries.  We do not 

currently intend to hedge these assets. 

Inflation, Seasonality and Prevailing Economic Conditions 

Our most significant costs are the salaries and related benefits of our employees in Asia. We are exposed 
to higher inflation in wage rates in the countries in which we operate. We generally perform work for our clients 
under  project-specific  contracts,  requirements-based  contracts  or  long-term  contracts.  We  must  adequately 
anticipate wage increases, particularly on our fixed-price contracts. There can be no assurance that we will be 
able to recover cost increases through increases in the prices that we charge for our services to our clients.  

Our  quarterly  operating  results  are  subject  to  certain  fluctuations.  We  experience  fluctuations  in  our 
revenue and earnings as we replace and begin new projects, which may have some normal start-up delays, or 
we may be unable to replace a project entirely. These and other factors may contribute to fluctuations in our 
operating results from quarter to quarter. In addition, as some of our Asian facilities are closed during holidays in 
the fourth quarter, we typically incur higher wages, due to overtime, that reduce our margins.  

Our Synodex subsidiary experiences seasonal fluctuations in revenues. Typically, revenue is lowest in 
the third quarter of the calendar year and highest in the fourth quarter of the calendar year. The seasonality is 
directly linked to the number of life insurance applications received by the insurance companies. 

Critical Accounting Policies and Estimates 

Basis of Presentation and Use of Estimates 

Our discussion and analysis of our results of operations, liquidity and capital resources is based on our 
consolidated  financial  statements  which  have  been  prepared  in  conformity  with  accounting  principles 
generally accepted in the United States of America. The preparation of these consolidated financial statements 
requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues 
and  expenses,  and  disclosure  of  contingent  assets  and  liabilities.  On  an  ongoing  basis,  we  evaluate  our 
estimates and judgments, including those related to revenue recognition, allowance for doubtful accounts and 
billing  adjustments,  long-lived  assets,  intangible  assets,  goodwill,  valuation  of  deferred  tax  assets,  value  of 
securities underlying stock-based compensation, litigation accruals, pension benefits, valuation of derivative 
instruments  and  estimated  accruals  for  various  tax  exposures.  We  base  our  estimates  on  historical  and 
anticipated  results  and  trends  and  on  various  other  assumptions  that  we  believe  are  reasonable  under  the 
circumstances,  including  assumptions  as  to  future  events.  These  estimates  form  the  basis  for  making 
judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. 
By their nature, estimates are subject to an inherent degree of uncertainty.  Actual results may differ from our 

36 

 
 
 
 
 
 
 
 
 
 
 
 
estimates and could have a significant adverse effect on our consolidated results of operations and financial 
position.  We  believe  the  following  critical  accounting  policies  affect  our  more  significant  estimates  and 
judgments in the preparation of our consolidated financial statements. 

Allowance for Doubtful Accounts 

We establish credit terms for new clients based upon management’s review of their credit information 
and  project  terms,  and  perform  ongoing  credit  evaluations  of  our  clients,  adjusting  credit  terms  when 
management believes appropriate, based upon payment history and an assessment of the client’s current credit 
worthiness.  We record an allowance for doubtful accounts for estimated losses resulting from the inability of 
our  clients  to  make  required  payments.  We  determine  this  allowance  by  considering  a  number  of  factors, 
including the length of time trade accounts receivable are past due, our previous loss history, our estimate of the 
client’s current ability to pay its obligation to us, and the condition of the general economy and the industry as a 
whole.  We cannot guarantee that credit loss rates in the future will not be greater that those experienced in the 
past.  In addition, we would have credit exposure if the financial condition of one of our major clients were to 
deteriorate. In the event that the financial condition of our clients was to deteriorate, resulting in an impairment 
of  their  ability  to  make  payments,  additional  allowances  might  be  necessary.  Our  allowance  for  doubtful 
accounts as of December 31, 2018 and 2017 was approximately $1.0 million and $1.2 million, respectively.  

Foreign Currency Translation 

The functional currency  of our production operations located in the Philippines, India, Sri Lanka and 
Israel  is  the  U.S.  dollar.  Transactions  denominated  in  the  Philippine  pesos,  Indian  and  Sri  Lankan  rupees  or 
Israeli shekels are translated to U.S. dollars at rates which approximate those in effect on the transaction dates. 
Monetary assets and liabilities denominated in foreign currencies at December 31, 2018 and 2017 are translated 
at the exchange rate in effect as of those dates. Nonmonetary assets, liabilities, and stockholders’ equity were 
translated  at  the  appropriate  historical  rates.  Included  in  direct  operating  costs  are  exchange  losses  (gains) 
resulting from such transactions of approximately ($201,000) and $466,000 for the years ended December 31, 
2018 and 2017, respectively. 

The  functional  currency  for  our  subsidiaries  in  Germany,  the  United  Kingdom  and  Canada  are  the 
Euro, the Pound Sterling and the Canadian dollar, respectively.  The financial statements of these subsidiaries 
are reported in these respective currencies. Financial information is translated from the applicable functional 
currency  to  the  U.S.  dollar  (the  reporting  currency)  for  inclusion  in  our  consolidated  financial  statements. 
Income,  expenses  and  cash  flows  are  translated  at  weighted  average  exchange  rates  prevailing  during  the 
fiscal period, and assets and liabilities are translated at fiscal period-end exchange rates. Resulting translation 
adjustments are included as a component of accumulated other comprehensive income (loss) in stockholders' 
equity.  Foreign  exchange  transaction  gains  or  losses  are  included  in  direct  operating  costs  in  the 
accompanying consolidated statements of operations and comprehensive loss. The amount of foreign currency 
translation  adjustment  was  ($779,000)  and  $706,000  for  the  years  ended  December  31,  2018  and  2017, 
respectively.  

Revenue Recognition 

Revenue  is  recognized  when  control  of  the  promised  services  is  transferred  to  a  customer,  in  an 
amount  that  reflects  the  consideration  that  we  expect  to  receive  in  exchange  for  those  services  as  per  the 
agreement with the customer. We generate all our revenue from agreements with customers. In case there are 
agreements  with  multiple  performance  obligations,  we  identify  each  performance  obligation  and  evaluate 
whether  the  performance  obligations  are  distinct  within  the  context  of  the  agreement  at  the  agreement’s 
inception. Performance obligations that are not distinct at agreement inception are combined. We allocate the 
transaction  price  to  each  distinct  performance  obligation  proportionately  based  on  the  estimated  standalone 
selling price for each performance obligation, if any, and then evaluate how the services are transferred to the 
customer to determine the timing of revenue recognition. 

37 

 
 
 
 
 
 
 
 
 
On January 1, 2018, we adopted ASC 606, Revenue from Contracts with Customers (“ASC 606”) and 
all related Accounting Standards Updates by applying the modified retrospective method to all contracts that 
were  not  completed  on  January  1,  2018.  The  modified  retrospective  approach  required  us  to  recognize  the 
cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained 
earnings  on  January  1,  2018.  Comparative  information  has  not  been  restated  and  continues  to  be  reported 
under the historical accounting standards in effect for those periods. The adoption of the new revenue standard 
did not result in a cumulative effect adjustment to our retained earnings since there was no significant impact 
upon  adoption  of  the  new  standard.  There  was  also  no  material  impact  to  revenues,  or  any  other  financial 
statement line items for the year ended December 31, 2018 as a result of applying ASC 606. We expect the 
impact  of  the  adoption  of  ASC  606  to  remain  insignificant  to  the  Company’s  results  of  operations  on  an 
ongoing basis. 

For the DDS segment, revenue is recognized primarily based on the quantity delivered or resources 
utilized  in  the  period  in  which  services  are  performed  and  performance  conditions  are  satisfied  as  per  the 
agreement.  Revenues  for  agreements  billed  on  a  time-and-materials  basis  are  recognized  as  services  are 
performed.  Revenues  under  fixed-fee  agreements,  which  are  not  significant  to  the  overall  revenues,  are 
recognized on the percentage of completion method of accounting, as services are performed, or milestones 
are achieved.  

For the Synodex segment, revenue is recognized primarily based on the quantity delivered in the period 
in which services are performed and performance conditions are satisfied as per the agreement. A portion of our 
Synodex segment revenue is derived from licensing our functional software and providing access to our hosted 
software platform. Revenue from such services is recognized monthly when access to the service is provided to 
the end user; all parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the 
payment terms are identifiable; the agreement has commercial substance; and collection is probable. 

The  Agility segment  derives  its  revenue  primarily from  subscription arrangements and  provision  of 
enriched media analysis services. It also derives revenue as a reseller of corporate communication solutions. 
Revenue from subscriptions is recognized monthly when access to the service is provided to the end user; all 
parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the payment terms 
are identifiable; the agreement has commercial substance; and collection is probable. Revenue from enriched 
media  analysis  services  is  recognized  when  the  services  are  performed,  and  performance  conditions  are 
satisfied.  Revenues  from  the  reseller  agreements,  which  are  not  significant  to  the  overall  revenues,  are 
recognized at gross with our functioning as a principal due to our meeting the following criteria. We act as the 
primary  obligor  in  the  sales  transaction;  assume  the  credit  risk,  set  the  price;  can  select  suppliers;  and  are 
involved in the execution of the services, including after sales service. 

Revenue  include  reimbursement  of  out-of-pocket  expenses,  with  the  corresponding  out-of-pocket 

expenses included in direct operating costs. 

We consider U.S. GAAP criteria for determining whether to report revenue gross as a principal versus 
net  as  an  agent.  Factors  considered  include  whether we  are the  primary  obligor,  have  risks  and rewards  of 
ownership, and bear the risk that a client may not pay for the services performed.  If there are circumstances 
where the  above criteria  are  not met  and therefore,  we  are not the principal  in  providing services, amounts 
received from clients are presented net of payments in the condensed consolidated statements of operations 
and comprehensive loss. 

Contract  acquisition  cost  for  our  Agility  segment  is  amortized  over  the  term  of  the  subscription 
agreement which normally has a duration of 12 months or less.  We review these costs on a periodic basis to 
determine the need to adjust the carrying values for pre-terminated contracts. 

38 

 
 
 
 
 
 
 
 
 
Long-lived Assets 

We assess the recoverability of long-lived assets, which consist primarily of fixed assets, whenever 
events  or  changes  in  circumstances  indicate  that  the  carrying  value  may  not  be  recoverable.  The  following 
factors,  if  present,  may  trigger  an  impairment review:  (i) significant underperformance  relative  to  expected 
historical  or  projected  future  operating  results;  (ii)  significant  negative  industry or economic trends;  (iii)  a 
significant  decline  in  our  stock  price for a sustained period; and (iv) a change in  our  market  capitalization 
relative to net book value. If the recoverability of these assets is unlikely because of the existence of one or 
more  of  the  above-mentioned  factors,  an impairment  analysis  is  performed,  initially  using  a  projected 
undiscounted  cash  flow method.   We  make  assumptions  regarding  estimated  future  cash  flows  and  other 
factors to determine the fair value of these respective assets. An impairment loss will be recognized only if the 
carrying  value  of  a  long-lived  asset  is  not  recoverable  and  exceeds  its  fair  value  and  is  measured  as  the 
amount by which the carrying amount of a long-lived asset exceeds its fair value.   

Income Taxes 

We determine our deferred taxes based on the difference between the financial statement and tax basis 
of  assets  and  liabilities,  using  enacted  tax  rates,  as  well  as  any  net  operating  loss  or  tax  credit  carryforwards 
expected to reduce taxes payable in future years.  We provide a valuation allowance when it is more likely than 
not  that  all  or  some  portion  of  the  deferred  tax  assets  will  not  be  realized.  While  we  consider  future  taxable 
income in assessing the need for the valuation allowance, in the event we were to determine that we would be 
able to realize the deferred tax assets in the future in excess of its net recorded amount, an adjustment to the 
deferred tax assets would increase income in the period such determination was made. Similarly, in the event we 
were to determine that we would not be able to realize the deferred tax assets in the future considering the future 
taxable income, an adjustment to the deferred tax assets would decrease income in the period such determination 
was made. Changes in the valuation allowance from period to period  are included in our tax provision in the 
period of change. As of December 31, 2018, we intend to indefinitely reinvest the foreign earnings in our foreign 
subsidiaries.  However,  if  we  change  our  intent  and  repatriate  such  earnings,  we  will  have  to  accrue  the 
applicable amount of foreign jurisdiction withholding taxes associated with such remittances. 

In assessing the realization of deferred tax assets, management considered whether it was more likely 
than not that all or some of the U.S. deferred tax assets would not be realizable. As of December 31, 2018, we 
continue to maintain a valuation allowance on all U.S. deferred tax assets.  

As  of  December  31,  2018,  our  Canadian  subsidiaries have  available  net  operating  loss  carryforwards 
and  research  and  development  expenditures  available  to  reduce  taxable  income  of  future  years.  The  potential 
benefits from balances have not been recognized for financial statement purposes. As of December 31, 2018, we 
continue to maintain a valuation allowance on all Canadian deferred tax assets.  

We account for income taxes regarding uncertain tax positions, and recognize interest and penalties 
related to uncertain tax positions under “Income Tax Expense” in our consolidated statements of operations 
and comprehensive loss.  

Goodwill and Other Intangible Assets 

We perform a valuation of assets acquired and liabilities assumed on each acquisition accounted for as a 
business combination and allocate the purchase price of each acquired business to its respective net tangible and 
intangible  assets  and  liabilities.  Acquired  intangible  assets  principally  consist  of  technology,  customer 
relationships, backlog and trademarks. Liabilities related to intangibles principally consist of unfavorable vendor 
contracts. We determine the appropriate useful life by performing an analysis of expected cash flows based on 
projected financial information of the acquired businesses. Intangible assets are amortized over their estimated 
useful  lives  using  the  straight-line  method,  which  approximates  the  pattern  in  which  the  majority  of  the 
economic benefits are expected to be consumed. Intangible liabilities are amortized into direct operating costs 

39 

 
 
 
 
 
 
 
 
 
ratably over their expected related revenue streams over their useful lives. 

Goodwill represents the excess of the cost of an acquired entity over the fair value of the acquired net 
assets. We do not amortize goodwill but evaluate it for impairment at the reporting unit level annually during the 
third quarter of each fiscal year (as of September 30th of that quarter) or when an event occurs, or circumstances 
change, that indicates the carrying value may not be recoverable. In 2018, we adopted ASU 2017-04, Intangibles 
-  Goodwill  and  Other  (Topic  350):  Simplifying  the  Accounting  for  Goodwill  Impairment.  Under  the  newly 
adopted  guidance,  the  optional  qualitative  assessment,  referred  to  as  “Step  0”,  and  the  first  step  of  the 
quantitative assessment (“Step 1”) remained unchanged versus the prior guidance. However, the requirement to 
complete  the  second  step  (“Step  2”),  which  involved  determining  the  implied  fair  value  of  goodwill  and 
comparing it to the carrying value of that goodwill to measure the impairment loss, was eliminated. As a result, 
Step 1 will be used to determine both the existence and amount of goodwill impairment. An impairment loss will 
be recognized for the amount by which the reporting unit’s carrying value exceeds its fair value, not to exceed 
the carrying value of goodwill in that reporting unit. 

We periodically analyze whether any indicators of impairment have occurred. As part of these periodic 
analyses,  we  compare  the  Company’s  estimated  fair  value,  as  determined  based  on  our  stock  price,  to  the 
Company’s net book value. During 2018, due to a continuing decline in our stock price and other indicators of 
impairment  that  arose  during  the  second  quarter  of  2018,  we  deemed  it  appropriate  to  assess  goodwill 
impairment as of June 30, 2018, rather than the historical testing date of September 30. Based on our assessment, 
we concluded that the goodwill of the DDS segment, amounting to $675,000, was fully impaired. 

We conducted our annual goodwill impairment test for the Agility segment as of September 30, 2018. 
The  estimated  fair  value  of  the  reporting  unit  exceeded  its  carrying  value,  including  goodwill,  and  we 
concluded that there is no impairment of the goodwill of the Agility segment.  

Accounting for Stock-Based Compensation 

We are authorized to grant stock options and other stock-based awards to officers, directors, employees 

and others who render services to us under the 2013 Stock Plan approved by the stockholders.  

We  measure  and  recognize  stock-based  compensation  expense  for  all  share-based  payment  awards 
made  to  employees  and  directors  based  on  estimated  fair  value  at  the  grant  date  and  recognized  over  the 
requisite service period. Determining the fair value of stock-based awards at the grant date requires judgment, 
including estimating the expected term of stock options and the expected volatility of our stock. The fair value 
is determined using the Black-Scholes option-pricing model. We recorded stock-based compensation expense 
of  approximately  $0.8  million  and  $0.7  million  for  the  years  ended  December  31,  2018  and  2017, 
respectively. 

Legal Proceedings 

We are subject to various legal proceedings and claims which arise in the ordinary course of business.    

Our legal reserves related to these proceedings and claims are based on a determination of whether or not a 
loss  is  probable.  We review  outstanding  claims  and proceedings  with  external counsel to  assess  probability 
and estimates of loss. The reserves are adjusted if necessary. If circumstances change, we may be required to 
record adjustments that could be material to our reported financial condition and results of operations.   

Pensions 

Most  of  our  non-U.S.  subsidiaries  provide  for  government  mandated  defined  pension  benefits 
covering  those  employees  who  meet  certain  eligibility  requirements.  Pension  assumptions  are  significant 
inputs  to  actuarial  models  that  measure  pension  benefit  obligations  and  related  effects  on  operations.  Two 
critical assumptions – discount rate and rate of increase in compensation levels – are important elements of 

40 

 
  
 
 
 
 
 
 
  
 
 
 
 
plan expense and asset/liability measurements. These critical assumptions are evaluated at least annually on a 
plan and a country-specific basis. Other assumptions involving demographic factors such as retirement age, 
mortality and turnover are evaluated periodically and are updated to reflect actual experience and expectations 
for  the  future.  Actual  results  in  any  given  year  will  often  differ  from  actuarial  assumptions  because  of 
economic and other factors, and in accordance with generally accepted accounting principles, the impact of 
these differences is accumulated and amortized over future periods. 

Recent Accounting Pronouncements  

On January 1, 2018, we adopted ASC 606, Revenue from Contracts with Customers (“ASC 606”) and 
all related Accounting Standards Updates by applying the modified retrospective method to all contracts that 
were  not  completed  on  January  1,  2018.  The  modified  retrospective  approach  required  us  to  recognize  the 
cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained 
earnings  on  January  1,  2018.  Comparative  information  has  not  been  restated  and  continues  to  be  reported 
under the historical accounting standards in effect for those periods. The adoption of the new revenue standard 
did not result in a cumulative effect adjustment to our retained earnings since there was no significant impact 
upon  adoption  of  the  new  standard.  There  was  also  no  material  impact  to  revenues,  or  any  other  financial 
statement line items for the year ended December 31, 2018 as a result of applying ASC 606. We expect the 
impact  of  the  adoption  of  ASC  606  to  remain  insignificant  to  the  Company’s  results  of  operations  on  an 
ongoing basis. 

In February 2016, the FASB issued guidance related to leases. This new guidance requires lessees to 
recognize on the balance sheet a right-of-use asset, representing its right to use the underlying asset for the 
lease  term,  and  a  lease  liability  for  all  leases  with  terms  greater  than  twelve  months.  The  guidance  also 
requires qualitative and quantitative disclosures designed to assess the amount, timing, and uncertainty of cash 
flows  arising  from  leases.  The  standard  requires  the  use  of  a  modified  retrospective  transition  approach, 
which includes a number of optional practical expedients that entities may elect to apply.  This new guidance 
is effective for annual periods beginning after December 15, 2018. We adopted this guidance on January 1, 
2019  and  are  electing  the  package  of  practical  expedients,  which,  among  other  things,  allows  us  to  carry 
forward our prior lease classifications under ASC 840. At adoption, the Company expects to recognize right 
of use assets of approximately $8 million and related lease liabilities of $9 million on its consolidated balance 
sheet for its operating leases.  We do not expect ASU 2016-02 to have a material impact on our annual results 
of operations and/or cash flows. 

In January 2016, the FASB issued ASU No. 2016-01, Financial Instruments – Overall (Subtopic 825-
10):  Recognition  and  Measurement  of  Financial  Assets  and  Financial  Liabilities  (“ASU  2016-01”),  which 
updates certain aspects of recognition, measurement, presentation and disclosure of financial instruments. The 
Company will adopt ASU 2016-01 in its first quarter of 2019 utilizing the modified retrospective transition 
method. Based on the composition of the Company’s investment portfolio, the adoption of ASU 2016-01 is 
not expected to have a material impact on its consolidated financial statements. 

In  August  2018,  the  FASB  issued  ASU  2018-14,  “Compensation-Retirement  Benefits-Defined 
Benefits Plans-General: Disclosure Framework-Changes to the Disclosure Requirements for Defined Benefit 
Plans” (“ASU 2018-14”) that makes minor changes to the disclosure requirements for employers that sponsor 
defined benefit pension and/or other postretirement benefit plans. The guidance eliminates requirements for 
certain disclosures that are no longer considered cost beneficial and adds new disclosure requirements that the 
FASB  considers  pertinent.  ASU  2018-14  is  effective  for  fiscal  years  ending  after  December  15,  2020  for 
public entities, early adoption is permitted. We are currently evaluating the early adoption of ASU-2018-14 
but do not expect it to have a material impact. 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk. 

Not applicable to smaller reporting companies. 

41 

 
 
 
 
 
 
 
 
 
Item 8.  Financial Statements and Supplementary Data. 

See Financial Statement Index and Financial Statements commencing on page F-1 herein. 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A.  Controls and Procedures.  

Evaluation of Disclosure Controls and Procedures  

We  maintain  disclosure  controls  and  procedures  that  are  designed  to  provide  reasonable  assurance 
that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and 
reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and 
that such information is accumulated and communicated to our management, including our Chief Executive 
Officer and Interim Principal Financial Officer, as appropriate, to allow timely decisions regarding required 
disclosure.  

Under the supervision, and with the participation of our management, including our Chief Executive 
Officer and  our  interim  Principal  Financial  Officer,  we  conducted an  evaluation of  the  effectiveness  of  our 
disclosure controls and procedures, as defined under Exchange Act Rule 13a-15(e). Based on this evaluation, 
our Chief Executive Officer and our Interim Principal Financial Officer concluded that, as of December 31, 
2018, our disclosure controls and procedures were effective.  

Changes in Internal Control over Financial Reporting 

There have been no changes in our internal controls over financial reporting (as such term is defined 
in  Rules  13a-15(f)  or  15d-15(f)  under  the  Exchange  Act)  during  the  last  fiscal  quarter  to  which  this  report 
relates  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  our  internal  control  over 
financial reporting. 

Report of Management on Internal Control over Financial Reporting  

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  our 
financial  reporting.  Internal  control  over  financial  reporting  is  a  process  to  provide  reasonable  assurance 
regarding  the  reliability  of  our  financial  reporting  for  external  purposes  in  accordance  with  accounting 
principles  generally  accepted  in  the  United  States  of  America.  Internal  control  over  financial  reporting 
includes maintaining records that in reasonable detail accurately and fairly reflect our transactions; providing 
reasonable assurance that transactions are recorded as necessary for preparation of our financial statements; 
providing reasonable assurance that receipts and expenditures of company assets are made in accordance with 
management  authorization;  and  providing  reasonable  assurance  that  unauthorized  acquisition,  use  or 
disposition  of  company  assets  that  could  have  a  material  effect  on  our  financial  statements  would  be 
prevented  or  detected  on  a  timely  basis.  Because  of  its  inherent  limitations,  internal  control  over  financial 
reporting is not intended to provide absolute assurance that a misstatement of our financial statements would 
be prevented or detected.  

Management  conducted  an  evaluation  of  the  effectiveness  of  our  internal  control  over  financial 
reporting  based  on  the  framework  in  Internal  Control  –  Integrated  Framework  (2013)  -  issued  by  the 
Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (COSO).  Based  on  this  evaluation, 
management  concluded  that  the  Company’s  internal  control  over  financial  reporting  was  effective  as  of 
December 31, 2018.   

42 

 
 
 
 
 
 
 
 
 
 
This Annual Report on Form 10-K does not include an attestation report of our independent registered 
public  accounting  firm  regarding  internal  control  over  financial  reporting.   Management’s  report  was  not 
subject to attestation by our independent registered public accounting firm pursuant to rules of the Securities 
and  Exchange  Commission  that  permit  us  to  provide  only  management’s  report  in  this  Annual  Report  on 
Form 10-K. 

Item 9B.  Other information. 

None. 

43 

 
 
 
 
 
 
 
Item 10.  Directors, Executive Officers and Corporate Governance. 

PART III 

The  information  called  for  by  Item  10  is  incorporated  by  reference  from  the  Company’s  definitive 
proxy statement for the 2019 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under 
the Exchange Act no later than 120 days after the end of the Company’s 2018 fiscal year. 

The  Company  has  a  code  of  ethics  that  applies  to  all  of  its  employees,  officers,  and  directors, 
including its principal executive officer, interim principal financial officer, and corporate controller.  The text 
of  the  Company’s  code  of  ethics  is  posted  on  its  website  at  www.innodata.com.  The  Company  intends  to 
disclose  future  amendments  to,  or  waivers  from,  certain  provisions  of  the  code  of  ethics  for  executive 
officers and directors in accordance with applicable Nasdaq and SEC requirements. 

Item 11.  Executive Compensation. 

The  information  called  for  by  Item  11  is  incorporated  by  reference  from  the  Company’s  definitive 
proxy statement for the 2019 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under 
the Exchange Act no later than 120 days after the end of the Company’s 2018 fiscal year. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters. 

The  information  called  for  under  Item  403  Security  Ownership  of  Certain  Beneficial  Owners  and 
Management  of  Regulation  S-K  by  Item  12  is  incorporated  by  reference  from  the  Company’s  definitive 
proxy statement for the 2019 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under 
the Exchange Act no later than 120 days after the end of the Company’s 2018 fiscal year.  

Securities Authorized for Issuance Under Equity Compensation Plans 

The following table sets forth the aggregate information for the Company's equity compensation plans 

in effect as of December 31, 2018: 

Number of  

Securities to be Issued   Weighted-Average 
Exercise Price of  

 Upon Exercise of  

Outstanding Options,  Outstanding Options, 
Warrants and Rights  Warrants and Rights  

 (a) 

(b) 

Number of Securities  
Remaining Available for  
 Future Issuance Under 
 Equity Compensation Plans 
        (c) 

  4,982,040 

   $   2.14 

    5,351,733 

                            - 

                          -                           

                                    -                           

Plan Category 

Equity compensation plans 
approved by security holders (1)  

Equity compensation plans  
not approved by security 
holders 

Total 

            4,982,040    

              $   2.14 

                    5,351,733    

(1)  2013  Stock  Plan,  approved  by  the  stockholders,  see  Note  9  to  Consolidated  Financial  Statements, 
contained elsewhere herein. 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
            
           
 
      
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
Item 13.  Certain Relationships and Related Transactions, and Director Independence. 

The  information  called  for  by  Item  13  is  incorporated  by  reference  from  the  Company’s  definitive 
proxy statement for the 2019 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under 
the Exchange Act no later than 120 days after the end of the Company’s 2018 fiscal year.  

Item 14.  Principal Accounting Fees and Services. 

The  information  called  for  by  Item  14  is  incorporated  by  reference  from  the  Company’s  definitive 
proxy statement for the 2019 Annual Meeting of Stockholders to be filed pursuant to Regulation 14A under 
the Exchange Act no later than 120 days after the end of the Company’s 2018 fiscal year. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 15. Exhibits, Financial Statement Schedules. 

PART IV 

(a)  

1.  Financial Statements.  See Item 8. Index to Financial Statements.   
2.  Exhibits – See Exhibit Index attached hereto and incorporated by reference herein. 

Item 16.  Form 10K Summary. 

None. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In accordance with Section 13 or 15(d) of the Exchange Act, the registrant caused this report to be 

signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

INNODATA INC. 

By 

/s/ Jack Abuhoff 
Jack Abuhoff  
Chairman of the Board, 
Chief Executive Officer and President 
March 25, 2019 

In accordance with the Exchange Act, this report has been signed below by the following persons on 

behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

/s/ Jack Abuhoff 
Jack Abuhoff 

/s/ David B. Atkinson 
David B. Atkinson 

/s/ Louise C. Forlenza 
Louise C. Forlenza 

/s/ Brian E. Kardon  
Brian E. Kardon 

/s/ Douglas J. Manoni 
Douglas J. Manoni 

/s/ Stewart R. Massey 
Stewart R. Massey 

/s/ Michael J. Opat 
Michael J. Opat 

 Date 

 March 25, 2019 

March 25, 2019 

March 25, 2019 

March 25, 2019 

March 25, 2019 

March 25, 2019 

March 25, 2019 

 Title 

Chairman of the Board, 
Chief Executive Officer, President and       
Interim Principal Financial Officer 

 Director 

 Director 

 Director  

 Director 

 Director  

 Director  

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 8. Financial Statements. 

INNODATA INC. AND SUBSIDIARIES 
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2018 and 2017 

Consolidated Statements of Operations and Comprehensive Loss for the years 
ended December 31, 2018 and 2017 

Consolidated Statements of Stockholders’ Equity for the years ended 
   ended December 31, 2018 and 2017 

Consolidated Statements of Cash Flows for the years ended December 31, 2018 
   and 2017 

Notes to Consolidated Financial Statements 

PAGE 

F-2 

F-3 

F-4 

F-5 

F-6 

F-7 

F-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

The Board of Directors and Stockholders  
Innodata Inc. 

Opinion on the Financial Statements 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Innodata  Inc.  and  Subsidiaries  (the 
Company)  as  of  December  31,  2018  and  2017,  and  the  related  consolidated  statements  of  operations  and 
comprehensive  loss,  stockholders’  equity,  and  cash  flows  for  the  years  then  ended,  and  the  related  notes 
(collectively  referred to  as  the  consolidated  financial  statements).  In  our opinion,  the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company as of December 31, 
2018 and 2017, and its results of operations and its cash flows for the years then ended, in conformity with 
accounting principles generally accepted in the United States of America. 

Basis for Opinion 

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our 
responsibility  is  to  express  an  opinion  on  the  Company’s  consolidated  financial  statements  based  on  our 
audits.  We  are  a  public  accounting  firm  registered  with  the  Public  Company  Accounting  Oversight  Board 
(United States) (PCAOB) and are required to be independent with respect to the Company in accordance with 
the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we 
plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements 
are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor 
were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits, we 
are required to obtain an understanding of internal control over financial reporting, but not for the purpose of 
expressing  an  opinion  on  the  effectiveness  of  the  Company’s  internal  control  over  financial  reporting. 
Accordingly, we express no such opinion. 

Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  consolidated 
financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the 
consolidated  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and 
significant estimates made by management, as well as evaluating the overall presentation of the consolidated 
financial statements. We believe that our audits provide a reasonable basis for our opinion. 

  /s/ CohnReznick LLP 
Roseland, New Jersey 
March 25, 2019 

We have served as the Company’s auditor since 2008. 

F-2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INNODATA INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 
DECEMBER 31, 2018 AND 2017 
(in thousands, except share and per share data) 

ASSETS
Current assets:

Cash and cash equivalents
Accounts receivable, net
Prepaid expenses and other current assets
            Total current assets

Property and equipment, net
Other assets
Deferred income taxes
Intangibles, net
Goodwill
                       Total assets
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable
Accrued expenses
Accrued salaries, wages and related benefits
Income and other taxes
Current portion of long-term obligations
            Total current liabilities

Deferred income taxes
Long-term obligations, net of current portion

Non-controlling interests
Commitments and contingencies

STOCKHOLDERS’ EQUITY:

2018

2017

 $         10,869 
10,626
5,778
27,273

             6,813 
             2,436 
             1,204 
             6,275 
             2,050 
 $         46,051 

 $         11,407 
10,291
3,630
25,328

             7,189 
             3,159 
             1,757 
             7,606 
             2,832 
 $         47,871 

 $          1,834 
2,903
4,494
3,532
1,529
14,292

 $          1,870 
3,759
5,539
1,098
3,333
15,599

571
4,062

614
4,477

(3,440)

(3,938)

                  -   

                  -   

Serial preferred stock; 5,000,000 shares authorized, none outstanding 

                  -   

                  -   

Common stock, $.01 par value; 75,000,000 shares authorized; 
27,559,000 shares issued and 25,878,000 outstanding
Additional paid-in capital
Retained earnings
Accumulated other comprehensive income (loss)

Less: treasury stock, 1,681,000 shares at cost
Total stockholders’ equity

                       Total liabilities and stockholders’ equity

275

275

27,579
7,349
(15)
35,188
(4,622)
           30,566 
 $         46,051 

27,275
7,345
846 
35,741
(4,622)
31,119
 $         47,871 

See notes to consolidated financial statements.

F-3 

 
 
 
  
 
INNODATA INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS 
YEARS ENDED DECEMBER 31, 2018 AND 2017 
 (In thousands, except per share amounts) 

Revenues
Operating costs and expenses:

Direct operating costs
Selling and administrative expenses
Goodwill impairment
Interest expense (income), net

Income (loss) before provision for income taxes

Provision for income taxes

Net income (loss)

Income (loss) attributable to non-controlling interests

2018

2017

$    

57,418

$    

60,929

39,045
15,846
675
33
55,599
1,819

1,808

11

7

45,826
20,200
-
(23)
66,003
(5,074)

285

(5,359)

(304)

Net income (loss) attributable to Innodata Inc. and Subsidiaries

$            
4

$    

(5,055)

Income (loss) per share attributable to Innodata Inc. and Subsidiaries:

Basic and diluted

$       

0.00

$      

(0.20)

Weighted average shares outstanding:

Basic and diluted

Comprehensive loss:
Net income (loss)

Pension liability adjustment, net of taxes
Change in fair value of derivatives, net of taxes
Foreign currency translation adjustment
   Other comprehensive income (loss)
Total comprehensive loss
Comprehensive income (loss) attributed to non-controlling interest

25,878

25,816

$          

11
260
(342)
(779)
(861)
(850)
7

$    

(5,359)
(196)
660
706
1,170
(4,189)
(304)

Comprehensive loss attributable to Innodata Inc. and Subsidiaries

$       

(857)

$    

(3,885)

See notes to consolidated financial statements.

F-4 

 
 
   
 
 
 
 
 
 
 
 
 
      
      
      
      
          
           
            
           
      
      
       
      
       
          
            
      
              
         
      
      
          
         
         
          
         
          
         
       
         
      
              
         
INNODATA INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 
YEARS ENDED DECEMBER 31, 2018 AND 2017 
(In thousands) 

F-5 

 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INNODATA INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
YEARS ENDED DECEMBER 31, 2018 AND 2017 
(In thousands) 

Cash flows from operating activities:
Net income (loss)
Adjustments to reconcile net income (loss) to net cash 
   provided by operating activities: 
   Depreciation and amortization
   Goodwill impairment
   Provision for doubtful accounts
   Stock-based compensation 
   Deferred income taxes
   Pension cost
   Changes in operating assets and liabilities:
       Accounts receivable
       Prepaid expenses and other current assets
       Other assets
       Accounts payable and accrued expenses
       Accrued salaries, wages and related benefits
       Income and other taxes
              Net cash provided by operating activities

Cash flows from investing activities:
   Capital expenditures
              Net cash used in investing activities 

Cash flows from financing activities:
   Proceeds from equipment financing
   Redemption of shares from non-controlling interest
   Payment of long-term obligations 
              Net cash used in financing activities 

2018

2017

$             

11

$       

(5,359)

3,374
675
-
796
175
477

(533)
(327)
521
(779)
(1,020)
234
3,604

(2,033)
(2,033)

-

(2)
(2,025)
(2,027)

3,674
-
(139)
695
(354)
245

(40)
284
(188)
1,595
484
(258)
639

(3,410)
(3,410)

793
-
(1,077)
(284)

Effect of exchange rate changes on cash and cash equivalents

             (82)

             290 

Net decrease in cash and cash equivalents

Cash and cash equivalents, beginning of year

(538)

11,407

(2,765)

14,172

Cash and cash equivalents, end of year

$       

10,869

$       

11,407

Supplemental disclosures of cash flow information:
   Cash paid for income taxes
   Vendor financed software licenses acquired

   Common stock issued for MediaMiser acquisition
   Non cash redemption of non-controlling interest

$           
680
$           
-

$           
-
$          
(490)

$        
$        

1,090
1,213

$           
525
$           
-

See notes to consolidated financial statements.

F-6 

 
  
          
          
             
             
             
           
             
             
             
           
             
             
           
             
           
             
             
           
           
          
         
             
             
           
          
             
         
         
         
         
             
             
               
             
         
         
         
           
           
         
        
        
INNODATA INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Description of Business and Summary of Significant Accounting Policies 

Description of Business - Innodata Inc. and Subsidiaries (“we”, the “Company”, or “Innodata”) is a 
global  services  and  technology  company.  We  combine  human  expertise  with  deep  learning  technologies  to 
power leading information products and enterprise artificial intelligence (AI)/digital transformation.  

The  Company,  founded in  1988  and  headquartered in  northern  New Jersey,  features a  3,500-strong 
global delivery and technology team spanning ten offices globally and a research and technology incubator, 
Innodata Labs, which focuses on applied machine learning and emerging artificial intelligence. 

The  Company’s  core  services  are  (i)  data  acquisition,  transformation,  and  enrichment  at  scale;  (ii) 
digital operations management and analytics; and (iii) content applications. We report our core business as the 
Digital Data Solutions (DDS) segment. 

The  Company  also  has  venture  businesses  that  leverage  its  core  capabilities  to  provide  specific 
industry solutions. The Company’s Synodex venture business delivers a SaaS platform and managed services 
for  digital  transformation  of  medical  data.  The  Company’s  Agility  PR  Solutions  (Agility)  venture  business 
delivers  a  SaaS  platform  and  managed  service  for  delivering  news,  information,  and  content  to  targeted 
journalists and influencers as well as monitoring and analyzing coverage across traditional and social media 
sources. Each venture business is reported as a separate segment.  

Prior to the first quarter of 2018, the Company referred to the Agility segment as Media Intelligence 
Solutions  (MIS)  and  the  Synodex  segment  as  Innodata  Advanced  Data  Solutions  (IADS),  and  reported  the 
results  of the  Innodata  docGenix,  LLC  subsidiary  (docGenix)  within the  IADS  segment.  Effective  with the 
first  quarter  of  2018,  the  results  for  docGenix  are  reported  within  the  DDS  segment.  As  of  December  31, 
2018, Innodata Inc. owned 94% of docGenix. 

The Company’s DDS segment specializes in combining deep neural networks and human expertise in 
multiple domains (including health, science, and law) to make “unstructured information” (sometimes referred 
to as “content”) useable. For business information companies, “useable” means that the content can be sold 
via  subscription  to  a  digital  product.  For  enterprises,  “useable”  means  that  the  content  can  drive  digital 
process transformation and AI. The Company works with all classes of data, including sensitive and protected 
data. 

We  also  develop  digital  products  for  business  information  companies  and  digital  systems  which 

replace legacy systems and processes. 

In  2018,  we  continued  to  implement  a  strategy  we  initiated  in  2017  focused  on  technology 
differentiation, increasingly taking an innovation-led approach to create value for clients while driving leaner, 
more cost-effective operations. 

The Company’s Synodex segment enables clients in the insurance and healthcare sectors to transform 
medical  records  into  useable  digital  data  and  to  apply  technologies  to  the  digital  data  to  augment  decision 
support.  

The main focus of the Synodex business is the extraction and classification of data from unstructured 
medical  records  in  an  innovative  way  to  provide  improved  data  service  capabilities  for  insurance 
underwriting, insurance claims, medical records management, life settlement claims, and clinical trial support 

F-7 

 
 
 
 
 
 
 
 
 
 
 
services.  

The  Company’s  Synodex  segment  operates  through  the  Company’s  Innodata  Synodex,  LLC 
subsidiary. As of December 31, 2018, Innodata Inc. owned 92.5% of Innodata Synodex, LLC, an increase of 
1.5% from June 30, 2018. As a result, the Company reduced the carrying value of the non-controlling interest 
in Innodata Synodex, LLC by approximately $492,000, which was charged against the Company’s additional 
paid-in capital. 

The  Company’s  Agility  segment  provides  tools  and  related  professional  services  that  enable  public 
relations  (PR)  and  communications  professionals  to  discover  influencers,  amplify  messages,  monitor 
coverage, and measure the impact of campaigns. 

Agility’s software-as-a-service (SaaS) tools include: 

•  An  influencer  targeting  solution  to  help  PR  professionals  identify  influencers.  The  Agility  media 
database includes detailed contact information for over 840,000 unique influencers globally including 
journalists, outlets, and bloggers. Live social media streams to allow users to research influencers by 
tracking activity and keywords across multiple social media channels. 

•  An  outreach  and  content  amplification  solution  enabling  PR  professionals  to  distribute  news, 

information, and content to targeted influencers. 
Integrated newswire services. 

• 
•  A  media  monitoring  solution  to  help  PR  professionals  track  what  is  being  said  about  their  brand, 
industry or competitors and track engagement. Users can monitor and report on coverage across print, 
broadcast, online and social media sources, including AI-powered image monitoring. The self-serve 
monitoring tool enables users to create alerts, compile and share coverage briefings and clipbooks. 
•  A media analysis solution to help PR professionals analyze coverage, determine PR campaign reach 

and effectiveness, and create and distribute reports. 

Agility’s professional services include: 

•  Media monitoring and PR measurement services delivered by a team of media analysts who use the 
Company’s  SaaS  monitoring  solution  to  pull  coverage  and  curate  daily  news  briefs.  This  powerful 
media monitoring solution is for clients with complex monitoring or reporting requirements. 

•  Advanced  PR  reporting  and  measurement  services  including  custom  reports,  PR  measurement  and 

social media / influencer analysis. 

Bulldog Reporter, a publisher of PR-related news and a popular e-newsletter, and the Bulldog Awards, a 
PR  awards  program  that  recognizes  outstanding  performance  among  PR  and  communications  professionals 
and agencies, are properties of Agility. 

Principles of Consolidation - The consolidated financial statements include the accounts of Innodata 
Inc. and its wholly-owned subsidiaries, Agility PR Solutions Canada, a corporation in which the Company owns 
substantially  all  of  the  economic  interest,  and  the  Synodex  and  docGenix  limited  liability  companies  that  are 
majority-owned by the Company.  The non-controlling interests in the Synodex and docGenix limited liability 
companies are accounted for in accordance with Financial Accounting Standards Board (FASB) non-controlling 
interest guidance. All significant intercompany transactions and balances have been eliminated in consolidation. 

Use of Estimates - In preparing financial statements in conformity with accounting principles generally 
accepted  in  the  United  States  of  America  (U.S.  GAAP),  management  is  required  to  make  estimates  and 
assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities,  the  disclosure  of  contingent  assets  and 
liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the 
reporting period. Actual results could differ from those estimates. Significant estimates include those related to  

F-8 

 
 
 
 
 
allowance  for  doubtful  accounts  and  billing  adjustments,  long-lived  assets,  intangible  assets,  goodwill, 
valuation  of  deferred  tax  assets,  valuation  of  securities  underlying  stock-based  compensation,  litigation 
accruals, valuation of derivative instruments and estimated accruals for various tax exposures. 

Revenue Recognition – Revenue is recognized when control of the promised services is transferred to 
a  customer,  in  an  amount  that  reflects  the  consideration  that  we  expect  to  receive  in  exchange  for  those 
services  as  per  the  agreement  with  the  customer.  We  generate  all  our  revenue  from  agreements  with 
customers. In case there are agreements with multiple performance obligations, we identify each performance 
obligation and evaluate whether the performance obligations are distinct within the context of the agreement 
at  the  agreement’s  inception.  Performance  obligations  that  are  not  distinct  at  agreement  inception  are 
combined. We allocate the transaction price to each distinct performance obligation proportionately based on 
the  estimated  standalone  selling  price  for  each  performance  obligation,  if  any,  and  then  evaluates  how  the 
services are transferred to the customer to determine the timing of revenue recognition. 

On January 1, 2018, the Company adopted ASC 606, Revenue from Contracts with Customers (“ASC 
606”)  and  all  related  Accounting  Standards  Updates  by  applying  the  modified  retrospective  method  to  all 
contracts  that  were  not  completed  on  January  1,  2018.  The  modified  retrospective  approach  requires  us  to 
recognize the cumulative effect of initially applying the new standard as an adjustment to the opening balance of 
retained  earnings  on  January  1,  2018.  Comparative  information  has  not  been  restated  and  continues  to  be 
reported under the historical accounting standards in effect for those periods. The adoption of the new revenue 
standard did not result in a cumulative effect adjustment to our retained earnings since there was no significant 
impact upon adoption of the new standard. There was also no material impact to revenues, or any other financial 
statement  line  items  for  the  year  ended  December  31,  2018  as  a  result  of  applying  ASC  606.  We  expect  the 
impact of the adoption of ASC 606 to remain significant to the Company’s results of operations on an ongoing 
basis. 

For the DDS segment, revenue is recognized primarily based on the quantity delivered or resources 
utilized  in  the  period  in  which  services  are  performed  and  performance  conditions  are  satisfied  as  per  the 
agreement.  Revenues  for  agreements  billed  on  a  time-and-materials  basis  are  recognized  as  services  are 
performed.  Revenues  under  fixed-fee  agreements,  which  are  not  significant  to  the  overall  revenues,  are 
recognized  based  on  the  proportional  performance  method  of  accounting,  as  services  are  performed,  or 
milestones are achieved.  

For the Synodex segment, revenue is recognized primarily based on the quantity delivered in the period 
in which services are performed and performance conditions are satisfied as per the agreement. A portion of our 
Synodex segment revenue is derived from licensing our functional software and providing access to our hosted 
software platform. Revenue from such services is recognized monthly when access to the service is provided to 
the end user; all parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the 
payment terms are identifiable; the agreement has commercial substance; and collection is probable. 

The  Agility segment  derives  its  revenue  primarily from  subscription arrangements and  provision  of 
enriched media analysis services. It also derives revenue as a reseller of corporate communication solutions. 
Revenue from subscriptions is recognized monthly when access to the service is provided to the end user; all 
parties to the agreement have agreed to the agreement; each party’s rights are identifiable; the payment terms 
are identifiable; the agreement has commercial substance; and collection is probable. Revenue from enriched 
media  analysis  services  is  recognized  when  the  services  are  performed,  and  performance  conditions  are 
satisfied.  Revenues  from  the  reseller  agreements,  which  are  not  significant  to  the  overall  revenues,  are 
recognized at gross with our functioning as a principal due to our meeting the following criteria. We act as the 
primary  obligor  in  the  sales  transaction;  assume  the  credit  risk,  set  the  price;  can  select  suppliers;  and  are 
involved in the execution of the services, including after sales service. 

Revenues  include  reimbursement  of  out-of-pocket  expenses,  with  the  corresponding  out-of-pocket 

expenses included in direct operating costs. 

F-9 

 
 
 
 
 
 
 
 
 
 
 
 
We consider U.S. GAAP criteria for determining whether to report revenue gross as a principal versus 
net  as  an  agent.  Factors  considered  include  whether we  are the  primary  obligor,  have  risks  and rewards  of 
ownership, and bear the risk that a client may not pay for the services performed.  If there are circumstances 
where the  above criteria  are  not met  and therefore,  we  are not the principal  in  providing services, amounts 
received from clients are presented net of payments in the condensed consolidated statements of operations 
and comprehensive loss. 

Contract  acquisition  cost  for  our  Agility  segment  is  amortized  over  the  term  of  the  subscription 
agreement which normally has a duration of 12 months or less.  We review these costs on a periodic basis to 
determine the need to adjust the carrying values for pre-terminated contracts. 

Foreign Currency Translation - The functional currency of our production operations located in the 
Philippines,  India,  Sri  Lanka  and  Israel  is  the  U.S.  dollar.  Transactions  denominated  in  the  Philippine  pesos, 
Indian and Sri Lankan rupees or Israeli shekels are translated to U.S. dollars at rates which approximate those in 
effect on the transaction dates. Monetary assets and liabilities denominated in foreign currencies at December 
31, 2018 and 2017 are translated at the exchange rate in effect as of those dates. Nonmonetary assets, liabilities, 
and stockholders’ equity were translated at the appropriate historical rates. Included in direct operating costs are 
exchange losses (gains) resulting from such transactions of approximately ($201,000) and $466,000 for the years 
ended December 31, 2018 and 2017, respectively. 

The  functional  currency  for  our  subsidiaries  in  Germany,  the  United  Kingdom  and  Canada  are  the 
Euro, the Pound Sterling and the Canadian dollar, respectively.  The financial statements of these subsidiaries 
are reported in these respective currencies. Financial information is translated from the applicable functional 
currency  to  the  U.S.  dollar  (the  reporting  currency)  for  inclusion  in  our  consolidated  financial  statements. 
Income,  expenses  and  cash  flows  are  translated  at  weighted  average  exchange  rates  prevailing  during  the 
fiscal period, and assets and liabilities are translated at fiscal period-end exchange rates. Resulting translation 
adjustments are included as a component of accumulated other comprehensive income (loss) in stockholders' 
equity.  Foreign  exchange  transaction  gains  or  losses  are  included  in  direct  operating  costs  in  the 
accompanying consolidated statements of operations and comprehensive loss. The amount of foreign currency 
translation  adjustment  was  ($779,000)  and  $706,000  for  the  years  ended  December  31,  2018  and  2017, 
respectively.  

Derivative  Instruments  -  The  Company  has  designated  its  derivatives  (foreign  currency  forward 
contracts) as a cash flow hedge. Accordingly, the effective portion of the derivative’s gain or loss is initially 
reported as a component of accumulated other comprehensive income or loss and is subsequently reclassified 
to  earnings  when  the  hedge  exposure  affects  earnings.  The  Company  formally  documents  all  relationships 
between  hedging  instruments  and  hedged  items,  as  well  as  its  risk  management  objective  and  strategy  for 
undertaking  various  hedging  activities.  There  were  no  outstanding  foreign  currency  forward  contracts  at 
December 31, 2018. 

Cash Equivalents - For financial statement purposes (including cash flows), the Company considers all 

highly liquid instruments purchased with an original maturity of three months or less to be cash equivalents.  

Property  and  Equipment  -  Property  and  equipment  are  stated  at  cost  and  are  depreciated  on  the 
straight-line method over the estimated useful lives of the related assets, which is generally two to five years.  
Leasehold improvements are amortized on a straight-line basis over the shorter of their estimated useful lives or 
the lives of the leases. Certain assets under capital leases are amortized over the lives of the respective leases or 
the estimated useful lives of the assets, whichever is shorter.  

Leases - The Company uses its incremental borrowing rate in the assessment of lease classification as 
capital  or  operating and  defines  the  initial  lease  term to  include  renewal  options determined  to  be  reasonably 
assured. The majority of our leases are operating leases.  See “Recent Accounting Pronouncement on Leases.” 

F-10 

 
 
 
 
 
 
 
 
  
 
 
factors, 

following 

recoverable.  The 

if  present,  may 

industry or economic trends;  (iii)  significant  decline 

Long-lived  Assets  -  Management  assesses  the  recoverability  of  its  long-lived  assets,  which  consist 
primarily of fixed assets, whenever events or changes in circumstances indicate that the carrying value may 
not  be 
impairment review: 
(i) significant underperformance  relative  to  expected  historical  or  projected  future  operating  results;  (ii) 
the  Company’s  stock 
significant  negative 
price for a sustained period; and (iv) a change in  the  Company’s  market  capitalization  relative  to  net  book 
value.  If  the recoverability  of these  assets is unlikely  because of the existence of  one  or more  of  the  above-
mentioned  factors,  an impairment  analysis  is  performed,  initially  using  a  projected  undiscounted  cash 
flow method.   Management  makes  assumptions  regarding  estimated  future  cash  flows  and  other  factors  to 
determine the fair value of these respective assets. An impairment loss will be recognized only if the carrying 
value of a long-lived asset is not recoverable, exceeds its fair value, and is measured as the amount by which 
the carrying amount of a long-lived asset exceeds its fair value.  

trigger  an 

in 

Goodwill  and  Other  Intangible  Assets  –  The  Company  performs  valuations  of  assets  acquired  and 
liabilities assumed on each acquisition accounted for as a business combination and allocates the purchase price 
of each acquired business to its respective net tangible and intangible assets and liabilities. Acquired intangible 
assets  principally  consist  of  technology,  customer relationships,  backlog  and  trademarks.  Liabilities related  to 
intangibles principally consist of unfavorable vendor contracts. The Company determines the appropriate useful 
life by performing an analysis of expected cash flows based on projected financial information of the acquired 
businesses. Intangible assets are amortized over their estimated useful lives using the straight-line method, which 
approximates the pattern in which the majority of the economic benefits are expected to be consumed. Intangible 
liabilities are amortized into direct operating costs ratably over their expected related revenue streams over their 
useful lives. 

Goodwill represents the excess of the cost of an acquired entity over the fair value of the acquired net 
assets.  The  Company  does  not  amortize  goodwill  but  evaluates  it  for  impairment  at  the  reporting  unit  level 
annually  during the  third  quarter  of  each  fiscal  year  (as  of  September  30th  of  that  quarter)  or  when  an  event 
occurs, or circumstance changes, that indicate the carrying value may not be recoverable. In 2018, the Company 
adopted  Accounting  Standard  Update  (ASU)  2017-04,  Intangibles  -  Goodwill  and  Other  (Topic  350): 
Simplifying  the  Accounting  for  Goodwill  Impairment.  Under  the  newly  adopted  guidance,  the  optional 
qualitative  assessment,  referred  to  as  “Step  0”,  and  the  first  step  of  the  quantitative  assessment  (“Step  1”) 
remained  unchanged  compared  to  the  prior  guidance.  However,  the  requirement  to  complete  the  second  step 
(“Step 2”), which involved determining the implied fair value of goodwill and comparing it to the carrying value 
of that goodwill to measure the impairment loss, was eliminated. As a result, Step 1 will be used to determine 
both the existence and amount of goodwill impairment. An impairment loss will be recognized for the amount 
by which the reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill 
in that reporting unit. 

The  Company  periodically  analyzes  whether  any  indicators  of  impairment  have  occurred.  As  part  of 
these periodic analyses, the Company compares its estimated fair value, as determined based on its stock price, 
to its net book value. Due to a continuing decline in its stock price and other indicators of impairment that arose 
during the second quarter of 2018, the Company deemed it appropriate to assess goodwill impairment as of June 
30,  2018,  rather  than  the  historical  testing  date  of  September  30.  Based  on  its  assessment  the  Company 
concluded that the goodwill of the DDS segment, amounting to $675,000, was fully impaired. Refer to Note 3, 
“Goodwill and Intangible Assets”. 

The Company conducted its annual goodwill impairment test for the Agility segment as of September 
30, 2018. The estimated fair value of the reporting unit exceeded its carrying value, including goodwill, and 
the Company concluded that there is no impairment of the goodwill of the Agility segment. 

Income Taxes - Deferred taxes are determined based on the difference between the financial statement 
and  tax  basis  of  assets  and  liabilities,  using  enacted  tax  rates,  as  well  as  any  net  operating  loss  or  tax  credit 

F-11 

 
 
 
 
 
 
 
 
 
carryforwards  expected to  reduce  taxes  payable  in  future  years.  A  valuation allowance  is  provided  when  it  is 
more likely than not that all or some portion of the deferred tax assets will not be realized. While the Company 
considers future taxable income in assessing the need for the valuation allowance, in the event that the Company 
determines  that  it  would  be  able  to  realize  the  deferred  tax  assets  in  the  future  in  excess  of  its  net  recorded 
amount, an adjustment to the deferred tax assets would increase income in the period such determination was 
made. Similarly, in the event that the Company determines that it would not be able to realize the deferred tax 
assets in the future considering future taxable income, an adjustment to the deferred tax assets would decrease 
income in the period such determination was made. Changes in the valuation allowance from period to period 
are included in the Company’s tax provision in the period of change.  The Company indefinitely reinvests the 
foreign earnings in its foreign subsidiaries. Unremitted earnings of foreign subsidiaries have been included in the 
consolidated  financial  statements  without  giving  effect  to  the  United  States  taxes  that  may  be  payable  on 
distribution to the United States, because such earnings are not anticipated to be remitted to the United States.  

In assessing the realization of deferred tax assets, management considered whether it is more likely 
than not that all or some portion of the U.S. and Canadian deferred tax assets will not be realizable. As the 
expectation of future taxable income resulting from Synodex and Agility segments cannot be predicted with 
certainty, the Company maintains a valuation allowance against all the U.S. and Canadian deferred tax assets.    

The  Company  accounts  for  income  taxes  regarding  uncertain  tax  positions,  and  recognizes  interest 
and  penalties  related  to  uncertain  tax  positions  in  income  tax  expense  in  the  consolidated  statements  of 
operations and comprehensive loss.  

Accounting  for  Stock-Based  Compensation  -  The  Company  measures  and  recognizes  stock-based 
compensation  expense  for  all  share-based  payment  awards  made  to  employees  and  directors  based  on  the 
estimated fair value at the grant date. The stock-based compensation expense is recognized over the requisite 
service period. The fair value is determined using the Black-Scholes option-pricing model.  

The stock-based compensation expense related to the Company’s stock plan was allocated as follows 

(in thousands): 

Year Ended December 31,

2018

2017

Direct operating costs
Selling and adminstrative expenses

$            

264
532

$            

260
435

Total stock-based compensation

$            

796

$            

695

Fair Value of Financial Instruments - The carrying amounts of financial instruments approximated 
their fair value as of December 31, 2018 and 2017, because of the relative short maturity of these instruments.  
See Note 14. 

Fair value measurements and disclosures define fair value as the price that would be received for an 
asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or 
liability in an orderly transaction between market participants on the measurement date.  

The accounting standard establishes a fair value hierarchy that prioritizes the inputs used to measure 

fair value into three levels. The three levels are defined as follows: 

•  Level 1: Unadjusted quoted price in active market for identical assets and liabilities.  
•  Level 2: Observable inputs other than those included in Level 1. 

F-12 

 
 
 
 
 
 
 
 
 
 
 
 
              
              
•  Level  3:  Unobservable  inputs  reflecting  management’s  own  assumptions  about  the  inputs  used  in 

pricing the asset or liability.  

Accounts  Receivable  -  The  Company  establishes  credit  terms  for  new  clients  based  upon 
management’s review of their credit information and project terms, and performs ongoing credit evaluations of 
its  clients,  adjusting  credit  terms  when  management  believes  appropriate  based  upon  payment  history  and  an 
assessment of the client’s current creditworthiness.  The Company records an allowance for doubtful accounts 
for  estimated  losses  resulting  from  the  inability  of  its  clients  to  make  required  payments.    The  Company 
determines  its  allowance  by  considering  a  number  of  factors,  including  the  length  of  time  trade  accounts 
receivable  are  past  due  (accounts  outstanding  longer  than  the  payment  terms  are  considered  past  due),  the 
Company’s  previous  loss  history,  the  client’s  current  ability  to  pay  its  obligation  to  the  Company,  and  the 
condition of the general economy and the industry as a whole. This cannot guarantee that credit loss rates in the 
future will not be greater than those experienced in the past. In addition, there is credit exposure if the financial 
condition of one of the Company’s major clients were to deteriorate. In the event that the financial condition of 
one of the Company’s clients were to deteriorate resulting in an impairment of their ability to make payments, 
additional  allowances  may  be  necessary.  Our  allowance  for  doubtful  accounts  as  of  December  31,  2018  and 
2017 was approximately $1.0 million and $1.2 million, respectively.  

Concentration  of  Credit  Risk  -  The  Company  maintains  its  cash  with  highly  rated  financial 
institutions, located in the United States and in foreign locations where the Company has its operations. At 
December 31, 2018, the Company had cash and cash equivalents of $10.9 million, of which $5.6 million was 
held by its foreign subsidiaries with local banks located mainly in Asia and $5.3 million was held in the United 
States.    To  the  extent  that  such  cash  exceeds  the  maximum  insurance  levels,  the  Company  would  be 
uninsured. The Company has not experienced any losses in such accounts. 

Income (loss) per Share – Income (loss) per share is computed using the weighted-average number 
of common shares outstanding during the year. Diluted income (loss) per share is computed by considering 
the  impact  of  the  potential  issuance  of  common  shares,  using  the  treasury  stock  method,  on  the  weighted 
average  number  of  shares outstanding.  For  those  securities  that  are  not  convertible  into  a  class  of  common 
stock, the “two class” method of computing income (loss) per share is used.  

Pension - The Company records annual pension costs based on calculations, which include various 
actuarial  assumptions  including  discount  rates,  compensation  increases  and  other  assumptions  involving 
demographic  factors.  The  Company  reviews  its  actuarial  assumptions  on  an  annual  basis  and  makes 
modifications  to  the  assumptions  based  on  current  rates  and  trends.  The  Company  believes  that  the 
assumptions  used  in  recording  its  pension  obligations  are  reasonable  based  on  its  experience,  market 
conditions and inputs from its actuaries. 

Deferred  Revenue  -  Deferred  revenue  represents  payments  received  from  clients  in  advance  of 
providing services and amounts deferred if conditions for revenue recognition have not been met. Included in  
accrued  expenses  on  the  accompanying  consolidated  balance  sheets  as  of  December  31,  2018  and  2017  is 
deferred  revenue  amounting  to  $1.1  million  and  $1.3  million,  respectively.    Certain  amounts  in  the  2017 
consolidated financial statements have been reclassified to conform to the 2018 presentation. 

Recent  Accounting  Pronouncements  –  On  January  1,  2018  the  company  adopted  ASC  606, 
Revenue  from  Contracts  with  Customers  (“ASC  606”)  and  all  related  Accounting  Standards  Updates  by 
applying the modified retrospective method to all contracts that were not completed on January 1, 2018. The 
modified retrospective approach required us to recognize the cumulative effect of initially applying the new 
standard  as  an  adjustment  to  the  opening  balance  of  retained  earnings  on  January  1,  2018.  Comparative 
information  has  not  been  restated and  continues to  be  reported  under  the  historical  accounting  standards  in 
effect  for  those  periods.  The  adoption  of  the  new  revenue  standard  did  not  result  in  a  cumulative  effect 
adjustment to our retained earnings since there was no significant impact upon adoption of the new standard. 
There was also no material impact to revenues, or any other financial statement line items for the year ended 

F-13 

 
 
 
 
 
 
 
 
 
December 31, 2018 as a result of applying ASC 606. We expect the impact of the adoption of ASC 606 to 
remain insignificant to the Company’s results of operations on an ongoing basis. 

In February 2016, the FASB issued guidance related to leases. This new guidance requires lessees to 
recognize on the balance sheet a right-of-use asset, representing its right to use the underlying asset for the 
lease  term,  and  a  lease  liability  for  all  leases  with  terms  greater  than  twelve  months.  The  guidance  also 
requires qualitative and quantitative disclosures designed to assess the amount, timing, and uncertainty of cash 
flows  arising  from  leases.  The  standard  requires  the  use  of  a  modified  retrospective  transition  approach, 
which includes a number of optional practical expedients that entities may elect to apply.  This new guidance 
is effective for annual periods beginning after December 15, 2018. We adopted this guidance on January 1, 
2019  and  are  electing  the  package  of  practical  expedients,  which,  among  other  things,  allows  us  to  carry 
forward our prior lease classifications under ASC 840. At adoption, the Company expects to recognize right 
of use assets of approximately $8 million and related lease liabilities of $9 million on its consolidated balance 
sheet for its operating leases.  We do not expect ASU 2016-02 to have a material impact on our annual results 
of operations and/or cash flows.  

In  January  2016,  the  FASB  issued  ASU  No.  2016-01,  Financial  Instruments  –  Overall  (“Subtopic 
825-10”):  Recognition  and  Measurement  of  Financial  Assets  and  Financial  Liabilities  (“ASU  2016-01”), 
which  updates  certain  aspects  of  recognition,  measurement,  presentation  and  disclosure  of  financial 
instruments.  The  Company  will  adopt  ASU  2016-01  in  its  first  quarter  of  2019  utilizing  the  modified 
retrospective  transition  method.  Based  on  the  composition  of  the  Company’s  investment  portfolio,  the 
adoption of ASU 2016-01 is not expected to have a material impact on its consolidated financial statements. 

In  August  2018,  the  FASB  issued  ASU  2018-14,  “Compensation-Retirement  Benefits-Defined 
Benefits Plans-General: Disclosure Framework-Changes to the Disclosure Requirements for Defined Benefit 
Plans” (“ASU 2018-14”) that makes minor changes to the disclosure requirements for employers that sponsor 
defined benefit pension and/or other postretirement benefit plans. The guidance eliminates requirements for 
certain disclosures that are no longer considered cost beneficial and adds new disclosure requirements that the 
FASB  considers  pertinent.  ASU  2018-14  is  effective  for  fiscal  years  ending  after  December  15,  2020  for 
public entities, early adoption is permitted. We are currently evaluating the early adoption of ASU-2018-14 
but do not expect it to have a material impact. 

Correction  of  Immaterial  Error  -  During  the  preparation  of  the  2018  consolidated  financial 
statements,  the  Company  identified  a  cumulative  error  in  accounting  for  pension  expense  under  ASC  715, 
resulting in an immaterial understatement  of  pension liabilities  and  overstatement  of  retained  earnings.  The 
cumulative error resulted from the cumulative effect of under-recorded pension expense from December 31, 
2008 through December 31, 2013 with respect to the Company’s DDS segment.  On a year to year basis, the 
under-recorded  pension  expense  did  not  have  a  significant  impact  on  the  consolidated  balance  sheets  and 
statements  of  operations  and  comprehensive  loss.   The  cumulative  error  resulted  in  an  understatement  of 
pension liabilities and an overstatement of retained earnings, each by an aggregate amount of $269,000. 

In  accordance  with  Staff  Accounting  Bulletin  (SAB)  No.  99, Materiality,  and  SAB  No. 
108, Considering  the  Effects  of  Prior  Year  Misstatements  when  Quantifying  Misstatements  in  Current  Year 
Financial Statements, management evaluated the materiality of the cumulative error on the current year and 
affected  prior  year  financial  statements  from  both a  qualitative  and  quantitative  perspective.    Based  on  this 
analysis, the Company concluded that correcting the cumulative error would be immaterial to the current year 
financial statements and that such cumulative error does not have a material impact on the periods in which 
the pension expenses were under-recorded or the intervening periods. The correction of the cumulative error 
was  recorded  in  the  2018  consolidated  financial  statements.  The  $700,000  in  recorded  pension  expense  for 
2018 includes the $269,000 of prior under-recorded pension expense and the $2.5 million of pension liability 
as of December 31, 2018 includes the $269,000 of prior under-recorded pension liability. The aggregate effect 
of the out-of-period correction was a reduction of net income of $269,000. 

F-14 

 
 
 
 
 
 
 
 
 
 
2. 

Property and equipment 

Property  and  equipment,  which  include  amounts  recorded  under  capital  leases,  are  stated  at  cost  less 

accumulated depreciation and amortization (in thousands), and consist of the following: 

December 31,

2018

2017

Equipment
Software
Furniture and equipment
Leasehold improvements
   Total
Less: accumulated depreciation and amortization

$         

$         

13,165
8,868
2,153
4,604
28,790
(21,977)
6,813

13,574
7,291
2,276
5,342
28,483
(21,294)
7,189

$           

$           

Depreciation and amortization expense of property and equipment was approximately $2.2 million and 

$2.5 million for the years ended December 31, 2018 and 2017, respectively. 

Total assets financed under capital leases for the years ended December 31, 2018 and 2017 were $0.2 

million and $0.8 million, respectively. 

3. 

Goodwill and Intangible Assets 

The changes in the carrying amount of goodwill as of December 31, 2018 and 2017 were as follows (in 

thousands): 

Balance as of January 1, 2017
Foreign currency translation adjustment
Balance as of December 31, 2017
Foreign currency translation adjustment
Goodwill impairment
Balance as of December 31, 2018

$          

$          

2,734
98
2,832
(107)
(675)
2,050

The Company recorded a full goodwill impairment of $675,000 for its DDS segment as of June 30, 

2018. 

The  Company  periodically  analyzes  whether  any  indicators  of  impairment  have  occurred.  As  part  of 
these periodic analyses, the Company compares its estimated fair value, as determined based on its stock price, 
to its net book value. The  continued decline in the Company’s stock price was viewed by the Company as a 
triggering event under ASU 2017-04 which required an assessment for possible goodwill impairment as of June 
30, 2018. Under the provisions of ASU 2017-04, which the Company opted to early adopt, goodwill impairment 
is  recognized  based  on  Step  1  of  the  current  guidance,  which  calculates  the  carrying  value  in  excess  of  the 
reporting unit’s fair value.  

The Company performed this assessment as of June 30, 2018 and determined that the fair value of the 
Agility segment exceeded its carrying value, but the fair value of the DDS segment was below its carrying value. 
As a result, the Company recorded a full goodwill impairment of $675,000 for the DDS segment reporting unit 
as of June 30, 2018.  

F-15 

 
 
 
 
 
 
    
 
 
 
 
 
 
 
  
 
  
 
             
             
             
             
             
             
           
           
          
          
                
            
             
             
The Company performed its annual goodwill assessment for the Agility segment as of September 30, 
2018 and reached the conclusion that there is no goodwill impairment because the Agility segment’s fair value 
exceeded its carrying value.  

The  fair  value  measurement  of  goodwill  was  classified  within  Level  3  of  the  fair  value  hierarchy 
because the income approach was used, which utilizes significant inputs that are unobservable in the market. The 
Company believes it made reasonable estimates and assumptions to calculate the fair value of the reporting unit 
as of the impairment test measurement date. 

Information regarding our acquisition-related intangible assets is as follows (in thousands): 

Developed 
technology

Customer 
relationships

Trademarks 
and 
tradenames

Patents

Media 
Contact 
Database

Total

$          

$          

$            

$              

$          

$          

Gross carrying amounts:
Balance as of January 1, 2017
Foreign currency translation
Balance as of December 31, 2017
Foreign currency translation
Balance as of December 31, 2018

Accumulated amortization:
Balance as of January 1, 2017
Amortization expense
Foreign currency translation
Balance as of December 31, 2017
Amortization expense
Foreign currency translation
Balance as of December 31, 2018

$          

$          

$            

$              

$          

$          

Developed 
technology

Customer 
relationships

Trademarks 
and 
tradenames

Patents

Media 
Contact 
Database

Total

$            

$            

$            

$              

$             

$          

3,019
185
3,204
(205)
2,999

545
312
45
902
317
(82)
1,137

2,112
152
2,264
(183)
2,081

425
182
38
645
185
(64)
766

865
19
884
(29)
855

203
121
6
330
122
(12)
440

43
3
46
(4)
42

10
4
1
15
5
(1)
19

3,510
137
3,647
(101)
3,546

9,549
496
10,045
(522)
9,523

175
361
11
547
367
(28)
886

1,358
980
101
2,439
996
(187)
3,248

$          

$            

$            

$              

$             

$          

Amortization  expense  relating  to  acquisition-related  intangible  assets  was  approximately  $1.0  million 

for both years ended December 31, 2018 and 2017. 

F-16 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
              
              
                
                  
              
              
           
           
              
                
            
          
             
             
              
                 
             
             
              
              
              
                  
              
              
                
                
                 
                  
                
              
              
              
              
                
              
            
              
              
              
                  
              
              
              
              
              
                 
               
             
Estimated annual amortization expense for intangible assets subsequent to December 31, 2018 is as 

follows (in thousands): 

Year

2019
2020
2021
2022
2023
Thereafter

Amortization
951
$              
886
886
886
886
1,780
6,275

$            

4. 

Taxes  

In December 2017, the President signed the U.S. Tax Cuts and Jobs Act (2017 Tax Act), which includes 
a broad range of provisions, many of which significantly differ from those contained in previous U.S. tax law. 
Changes  in  tax  law  are  accounted  for  in  the  period  of  enactment.  As  such,  the  2017  consolidated  financial 
statements  reflect  the  immediate  tax  effect  of  the  2017  Tax  Act,  which  was  enacted  on  December  22,  2017 
(Enactment Date). The 2017 Tax Act contains several key provisions including, among other things: 

• 

• 

• 

• 

A one-time tax on the mandatory deemed repatriation of post-1986 untaxed foreign earnings and profits 
(E&P), referred to as the toll charge; 

A reduction in the maximum Corporate tax rate from 35% to 21% for tax years beginning after December 
31, 2017; 

The  introduction  of  a  new  U.S.  tax  on  certain  off-shore  earnings  referred  to  as  Global  Intangible  Low-
Taxed Income (GILTI) at an effective tax rate of 10.5% for tax years beginning after December 31, 2017 
(increasing to 13.125% for tax years beginning after December 31, 2025) with a partial offset by applicable 
foreign tax credits; and  

The  introduction  of  a  quasi-territorial  tax  system  for  tax  years  beginning  after  December  31,  2017  by 
providing a dividend received deduction under the participation exemption system. 

Pursuant to the 2017 Tax Act, we recorded the following adjustments to income tax expense during the 

fourth quarter of 2017: 

•  A one-time deemed repatriation of E&P on the Company’s post-1986 untaxed foreign E&P amounting 
to $25.8 million. No toll tax charge was recorded due to the available net operating loss carryforwards; 
and 

•  A  reduction  of  deferred  tax  assets  and  a  corresponding  reduction  of  the  valuation  allowance  of  $2.3 
million, primarily for the remeasurement of our deferred tax assets at the enacted tax rate of 21%.  

Beginning  January  1,  2018,  the  Company  performed  a  calculation  of  the  GILTI  provisions  and 

concluded that it has no impact on account of the net losses of the Company’s foreign subsidiaries.  

The  significant  components  of  the  provision for  income  taxes  for  the two  years  ended  December  31, 

2018 are as follows (in thousands):     

F-17 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                
                
                
                
              
The reconciliation of the U.S. statutory rate with the Company’s effective tax rate for each of the two 

years in the period ended December 31, 2018 is summarized as follows:  

Federal income tax expense (benefit) at statutory rate
Effect of:

2017 Tax Act
Foreign tax differential
Tax effects of foreign operations

Tax effects of foreign operations permanent- FX gains and losses

Increase in unrecognized tax benefits (FIN48)
Withholding tax
State income tax, net of federal
Change in valuation allowance
Permanent items
Effective tax rate

2018

2017

21.0

%

(34.0)

%

(96.7)
23.0
46.6

23.8
19.1
6.7
2.0
58.6
(4.7)
99.4

%

101.5
5.8
33.8

(11.6)
0.7
-
0.1
(90.7)
-
5.6

%

Deferred  tax  assets  and  liabilities  are  classified  as  non-current.  Significant  components  of  the 

Company’s deferred tax assets and liabilities as of December 31, 2018 and 2017 are as follows (in thousands): 

F-18 

 
 
 
 
 
 
    
 
 
 
  
         
         
        
         
            
         
          
         
         
         
            
           
            
           
            
         
         
          
            
         
            
Deferred income tax assets:

  Allowances not currently deductible
  Depreciation and amortization
  Equity compensation not currently deductible
  Net operating loss carryforwards
  Expenses not deductible until paid
  Other 
           Total gross deferred income tax assets before valuation allowance

Valuation allowance

         Deferred income tax assets, net

Deferred income tax liabilities:
Acquisition of MediaMiser
Other
           Total deferred income tax liabilities

December 31,

2018

2017

$         

232
338
775
5,089
769
99
7,302
(6,098)
1,204

$         

226
555
441
4,597
1,142
233
7,194
(5,437)
1,757

(356)
(215)
(571)

(446)
(168)
(614)

Net deferred income tax assets 

$         

633

$      

1,143

Net deferred income tax asset
Net deferred income tax liability

Net deferred income tax assets 

1,204
(571)

1,757
(614)

$         

633

$      

1,143

In assessing the realization of deferred tax assets, management considers whether it is more likely than 
not  that  all  or  some  portion  of  the  deferred  tax  assets  will  not  be  realizable.    The  ultimate  realization  of  the 
deferred  tax  assets  is  dependent  upon  the  generation  of  future  taxable  income  during  the  periods  in  which 
temporary  differences  are  deductible  and  net  operating  losses  are  available.  As  of  December  31,  2018,  the 
Company continues to maintain a valuation allowance on all U.S. and Canadian deferred tax assets. 

The  Company  established  a  valuation  allowance  of  approximately  $6.1  million  and  $5.4  million  at 
December 31, 2018 and 2017, respectively. The valuation allowance relates to U.S. deferred tax assets and the 
Company’s  Canadian subsidiaries.  The  net change  in the total  valuation  allowance  was an  increase  of  $0.7 
million for the year ended December 31, 2018 compared to a decrease of $5.1 million in December 31, 2017.  
The decrease in the valuation allowance in 2017 is primarily the result of the 2017 Tax Act.  

Despite  the  access  to  the  overseas  earnings  and  the  resulting  toll  charge,  the  Company  intends  to 
indefinitely  reinvest  the  foreign  earnings  in  its  foreign  subsidiaries  on  account  of  the  foreign  jurisdiction 
withholding  tax  that  the  Company  would  have  to  incur  on  the  actual  remittances.  Unremitted  earnings  of 
foreign  subsidiaries  amounted  to  approximately  $20.0  million  at  December  31,  2018.  If  such  earnings  are 
repatriated in the future, or are no longer deemed to be indefinitely reinvested, the Company would have to 
accrue the applicable amount of foreign jurisdiction withholding taxes associated with such remittances.  

The 2017 Tax Act imposes a mandatory transition tax on accumulated foreign earnings and eliminates 
U.S. taxes on foreign subsidiary distribution. Due to the one-time transition tax on the deemed repatriation of 

F-19 

 
 
 
 
   
 
 
 
 
 
  
 
           
           
           
           
        
        
           
        
            
           
        
        
       
       
        
        
         
         
         
         
         
         
        
        
         
         
post-1986 undistributed foreign subsidiary earnings and profits, all previously unremitted earnings for which no 
U.S. deferred tax liability had been accrued have now been subjected to U.S. federal income tax. As a result, 
earnings in foreign jurisdictions are available for distribution to the U.S. without incremental U.S. taxes. To the 
extent the Company repatriates these earnings to the United States, it estimates that it will not incur significant 
additional taxes related to such amounts, however the estimates are provisional and subject to further analysis.  

United States and foreign components of income (loss) before provision for income taxes for each of 

the two years ended December 31, (in thousands) are as follows:  

The  Company’s  Canadian  subsidiaries  claim  deductions  of  eligible  research  and  development 
expenses  within  the  Scientific  Research  and  Experimental  Development (SR&ED)  Program,  a  federal  tax 
incentive  program,  administered  by  the  Canada  Revenue  Agency.  Amounts  recorded  for  the  federal  and 
provincial  research  and  development  tax  credits  aggregated  $0.1  million  for  the  years  ended  December  31, 
2018 and 2017, respectively. Such amounts have been recorded as a reduction in selling and administrative 
expenses.  

At  December  31,  2018,  the  Company  has  available  U.S.  federal  net  operating  loss  carryforwards  of 
approximately  $14.8  million.  These  net  operating  loss  carryforwards  expire  at  various  times  through the  year 
2035.   

At  December  31,  2018,  the  Company’s  Canadian  subsidiaries  have  available  net  operating  loss 
carryforwards  of  approximately  $9.3  million  in  Canada  which  begin  to  expire  in  2028.  In  addition,  these 
subsidiaries  also  have  research  and  development  expenditures  of  approximately  $1.5  million  available  to 
reduce taxable income in future years which may be carried forward indefinitely. The potential benefits from 
these balances have not been recognized for financial statement purposes.  

The Company had unrecognized tax benefits of $2.4 million and $2.2 million as of December 31, 2018 
and  2017,  respectively.  The  portion  of  unrecognized  tax  benefits  relating  to  interest  and  penalties  was  $0.1 
million and $0.3 million for the years ended December 31, 2018 and 2017, respectively. The unrecognized tax 
benefits as of December 31, 2018 and 2017, if recognized, would have an impact on the Company’s effective tax 
rate.  

The  following  table  represents  a  roll  forward  of  the  Company’s  unrecognized  tax  benefits  and 

associated interest for the years ended (amounts in thousands): 

December 31,

2018

2017

Balance at January 1
Increase for tax position 
Decrease for tax position on account of settlement
Interest accrual
Foreign currency revaluation
Balance at December 31

F-20 

$      

$       

2,177
285
-
63
(101)
2,424

2,063
389
(661)
313
73
2,177

$      

$       

 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
  
 
          
 
 
          
           
           
          
            
           
         
             
The  Company  is subject to  Federal income  tax, as  well  as income  tax in  various  states  and  foreign 
jurisdictions.    The  Company  has  open  periods  for  US  Federal  and  state  taxes  from  2014  through  2018. 
Various foreign subsidiaries currently have open tax years from 2003 through 2018.  

Tax Assessments 

In  October  2010,  the  Company’s  Indian  subsidiary received  an assessment  from  the  Indian Income 
Tax Department for the fiscal year ended March 31, 2006. Management disagrees with the basis of this tax 
assessment,  has  filed  an  appeal  against  the  assessment  and  is  contesting  it.  Management  believes  that  its 
recorded tax liability of $329,000 for this matter, which includes interest, is adequate.  

In  January 2012,  the  Company’s  Indian  subsidiary  received  an  assessment  from  the  Indian  Income 
Tax Department for the fiscal year ended March 31, 2008. Management disagrees with the basis of this tax 
assessment and successfully appealed the assessment.  The income tax assessing officer has filed an appeal 
against  the  decision  entered  in  favor  of  the  subsidiary.  Management  is  contesting  the  appeal  filed  by  the 
assessing  officer.  Management  believes  that  its  recorded  tax  liability  of  $343,000  for  this  matter,  which 
includes interest, is adequate.  

In  September  2015, the  Company’s  Indian  subsidiary  was  subject  to  an inquiry  by  the  Service  Tax 
Department  in  India  regarding  the  classification  of  services  provided  by  this  subsidiary,  asserting  that  the 
services  provided  by  this  subsidiary  fall  under  the  category  of  online  information  and  database  access  or 
retrieval services (OID Services), and not under the category of business support services (BS Services) that 
are  exempt  from  service  tax  as  historically  indicated  in  the  subsidiary’s  service  tax  filings.  Management 
disagrees  with  the  Service  Tax  Department’s  position  and  is  vigorously  contesting  these  assertions.    In  the 
event  the  Service  Tax  Department is  successful in  proving that  the  services  fall  under the category  of  OID 
Services,  the  revenues  earned  by  the  Company’s  Indian  subsidiary  for  the  period  July  2012  through 
November 2016 would be subject to a service tax of between 12.36% and 15%. The revenue of our Indian 
subsidiary during this period was approximately $67.0 million. In accordance with new rules promulgated by 
the  Service  Tax  Department,  as  of  December  1,  2016  service  tax  is  no  longer  applicable  to  OID  or  BS 
Services. Based on the assessment of the Company’s counsel, the Company has not recorded any tax liability 
for this case. 

In October 2016, the Company’s Indian subsidiary received notices of appeal from the Indian Service 
Tax Department in India seeking to reverse service tax refunds of approximately $160,000 previously granted 
to our Indian subsidiary for three quarters in 2014, asserting that the services provided by this subsidiary fall 
under the category of OID Services and not BS Services. The appeal was determined in favor of the Service 
Tax  Department.  Management  disagrees  with  the basis  of  this  decision  and  is contesting  it  vigorously.  The 
Company  expects  delays  in  its  Indian  subsidiary  receiving  further  service  tax  refunds  until  this  matter  is 
adjudicated  with  finality,  and  currently  has  service  tax  credits  of  approximately  $1.0  million  recorded  as  a 
receivable. Based on the assessment of the Company’s counsel, the Company as not recorded any tax liability 
for this case. 

The  Company  has  recorded  a  tax  provision  amounting  to  $181,000,  which  includes  interest,  for 
several ongoing tax proceedings in the Philippines. Although the ultimate outcome cannot be determined at 
this time, the Company continues to contest these claims vigorously. 

Certain  amounts  in  the  2017  income  tax  disclosures  were  reclassified  to  conform  to  the  2018 

presentation.  There was no effect on the Company’s current income tax expense or net deferred tax assets. 

5.  Long term obligations 

Total long-term obligations as of December 31, 2018 and 2017 consist of the following (in thousands): 

F-21 

 
 
 
 
 
 
 
 
 
 
 
 
 
(1)  Deferred lease payments represent the effect of straight-lining operating lease payments over the 

respective lease terms. 

 (2)  In March 2017, the Company renewed a vendor agreement to acquire certain additional software 
licenses and to receive support and subsequent software upgrades on these and other currently owned software 
licenses through February 2020. Pursuant to this agreement, the Company is obligated to pay approximately 
$0.4 million annually over the term of the agreement. The total cost, net of deferred interest (in thousands), was 
allocated to the following asset accounts in 2017:   

Prepaid expenses and other current assets 
Other assets 

$       404 
809 
$     1,213 

(3)  On September 30, 2016, the Company and the other parties to the transaction in which the Company 
acquired  MediaMiser  Ltd.  amended  the  terms  on  which  a  subsidiary  of  the  Company  is  required  to  make  a 
supplemental  purchase  price  payment  for  MediaMiser  Ltd.  MediaMiser  Ltd.  is  now  known  as  Agility  PR 
Solutions Canada Ltd. Prior to the amendment, the amount of the supplemental purchase price payment was to 
be  determined  by  the  achievement  of  certain  financial  thresholds  and  was  in  no event  to  exceed  $3.8  million 
(C$5  million).  The  amendment fixed the  amount  of  the  supplemental  purchase price  payment  at  $1.5 million 
(C$2 million) payable in two equal installments on March 31, 2017 and 2018 to designated recipients, except 
that no payments will be made to designated recipients who fail to satisfy specified conditions.  The Company 
had the option to pay up to 70% of the supplemental amount in shares of Innodata Inc. stock. In March 2017, the 
Company paid 70% of the first installment by issuing 253,622 shares of Innodata Inc.’s common stock and paid 
30% of the first installment in cash in April 2017. The Company paid the entire second installment in cash in 
April 2018. 

(4)  In the second quarter of 2017, the Company relocated its U.S. and Canadian headquarters to new 
premises. As a financial incentive for the Company to lease office space in each of the new locations, the 
respective lessor for each of the locations offered to partially defray the construction cost for the new office 
space  by  offering  tenant  improvement  allowances,  subject  to  the  Company  refunding  any  unamortized 
portion  of  the  allowance  under  specified  circumstances  as  set  forth  in  each  lease.  These  amounts  will  be 
amortized based on the contractual lease term and recognized as a reduction in rent expense for the periods 
covered. 

(5)    Represents  payment  to  be  made  pursuant  to  a  settlement  agreement  entered  into  between  a 
subsidiary of the Company and 19 former employees of such subsidiary in December of 2018. $168,000 was 
paid in January 2019 and $842,000 will be paid in 48 monthly installments commencing April 2019.   

F-22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.  Commitments and contingencies 

 Leases - The Company is obligated under various operating lease agreements for office and production 
space. Certain agreements contain escalation clauses and requirements that the Company pay taxes, insurance 
and maintenance costs. Company leases that include escalated lease payments are expensed on a straight-line 
basis over the lease period.   

Lease agreements for production space in most overseas facilities, which expire through 2030, contain 
provisions  pursuant  to  which  the  Company  may  cancel  the  leases  subject  to  a  notice  period,  and  generally 
subject  to  forfeiture  of  the  security  deposit.  Rent  expense,  principally  for  office  and  production  space  totaled 
approximately $2.3 million and $2.7 million for the years ended December 31, 2018 and 2017, respectively. 

Future  minimum  lease  payments  under  non-cancelable  leases,  by  year  and  in  the  aggregate,  as  of 

December 31, 2018 (in thousands) are as follows:  

Litigation – In 2008, a judgment was rendered in the Philippines against a Philippines subsidiary of 
the  Company that is  no  longer active  and  purportedly  also  against  Innodata  Inc.,  in  favor of certain former 
employees  of  the  Philippines  subsidiary.  The  payment  amount  aggregates  approximately  $6.2  million,  plus 
legal interest that accrued at 12% per annum from August 13, 2008 to June 30, 2013, and thereafter accrued 
and continues to accrue at 6% per annum. The payment amount as expressed in U.S. dollars varies with the 
Philippine  peso  to  U.S.  dollar  exchange  rate.  In  December  2017  a  group  of  97  of  the  former  employees 
indicated that they proposed to record the judgment as to them in New Jersey. In January 2018, in response to 
an  action  initiated  by  Innodata  Inc.,  the  United  States  District  Court  for  the  District  of  New  Jersey  (the 
“USDC”)  entered  a  preliminary  injunction  that  enjoins  these  former  employees  from  pursuing  or  seeking 
recognition or enforcement of the judgment against Innodata Inc. in the United States during the pendency of 
the  action  and  until  further  order  of  the  Court.  In  June  2018,  the  USDC  entered  a  consent  order 
administratively closing the action subject to return of the action to the active docket upon the written request 
of  Innodata  Inc.  or  the  former  employees,  with  the  USDC  retaining  jurisdiction  over  the  matter  and  the 
preliminary injunction remaining in full force and effect.  

The Company is also subject to various other legal proceedings and claims which arise in the ordinary 

course of business.  

While management currently believes that the ultimate outcome of these proceedings will not have a 
material  adverse  effect  on  the  Company’s  consolidated  financial  position  or  overall  trends  in  consolidated 
results of operations, litigation is subject to inherent uncertainties. Substantial recovery against the Company 
in  the  above-referenced  Philippines  action  could  have  a  material  adverse  impact  on  the  Company,  and 
unfavorable  rulings  or  recoveries  in  the  other  proceedings  could  have  a  material  adverse  impact  on  the 
consolidated  operating  results  of  the  period  in  which  the  ruling  or  recovery  occurs.  In  addition,  the 
Company’s  estimate  of  potential  impact  on  the  Company’s  consolidated  financial  position  or  overall 
consolidated results of operations for the above referenced legal proceedings could change in the future.  

F-23 

 
 
 
 
 
 
 
 
 
 
 
 
         
                     
 
 
The Company’s legal reserves related to legal proceedings and claims are based on a determination of 
whether  or  not  a loss  is  probable.  The  Company  reviews  outstanding  proceedings  and  claims  with  external 
counsel to assess probability and estimates of loss. The reserves are adjusted if necessary. While the Company 
intends  to  defend  these  matters  vigorously,  adverse  outcomes  that  it  estimates  could  reach  approximately 
$275,000  in  the  aggregate  beyond  recorded  amounts  are  reasonably  possible.  If  circumstances  change,  the 
Company may be required to record adjustments that could be material to its reported consolidated financial 
condition and results of operations.     

Foreign Currency - To the extent that the currencies of the Company’s production facilities located in 
the  Philippines,  India,  Sri  Lanka  and  Israel  fluctuate,  the  Company  is  subject  to  risks  of  changing  costs  of 
production after pricing is established for certain client projects. In addition, the Company is exposed to the risk 
of foreign currency fluctuation on the non-U.S. dollar denominated revenues, and on the monetary assets and 
liabilities held by its foreign subsidiaries that are denominated in local currency.  

Indemnifications  -  The  Company  is  obligated  under  certain  circumstances  to  indemnify  directors, 
certain  officers  and  employees  against  costs  and  liabilities  incurred  in  actions  or  threatened  actions  brought 
against  such  individuals  because  such  individuals  acted  in  the  capacity  of  director,  officer  or  fiduciary  of  the 
Company.  In  addition,  the  Company  has  contracts  with  certain  clients  pursuant  to  which  the  Company  has 
agreed to indemnify the client for certain specified and limited claims. These indemnification obligations occur 
in  the  ordinary  course  of  business  and,  in  many  cases,  do  not  include  a  limit  on  potential  maximum  future 
payments. As of December 31, 2018, the Company has not recorded a liability for any obligations arising as a 
result of these indemnifications. 

7.  Pension benefits  

U.S.  Defined  Contribution  Pension  Plan  -  The  Company  has  a  defined  contribution  plan  qualified 
under Section 401(k) of the Internal Revenue Code, pursuant to which substantially all of its U.S. employees are 
eligible to participate after completing six months of service. Participants may elect to contribute a portion of 
their  compensation  to  the  plan.  Under  the  plan,  the  Company  has  the  discretion  to  match  a  portion  of 
participants’ contributions. The Company intends to match approximately $0.1 million to the plan for the year 
ended December 31, 2019. For the year ended December 31, 2018, the Company did not make any matching 
contributions.  

Non-U.S. Pension benefits - The accounting standard for pensions requires an employer to recognize 
a  net  liability  or  asset  and  an  offsetting  adjustment  to  accumulated  other  comprehensive  loss  to  report  the 
funded status of defined benefit pension and other post-retirement benefit plans. 

Most  of  the  non-U.S.  subsidiaries  provide  for  government-mandated  defined  pension  benefits.    For 
certain of these subsidiaries, vested eligible employees are provided a lump sum payment upon retiring from 
the Company at a defined age.  The lump sum amount is based on the salary and tenure as of retirement date. 
Other  non-U.S.  subsidiaries  provide  for  a  lump  sum  payment  to  vested  employees  on  retirement,  death, 
incapacitation  or  termination  of  employment,  based  upon  the  salary  and  tenure  as  of  the  date  employment 
ceases. The liability for such defined benefit obligations is determined and provided on the basis of actuarial 
valuations.  As  of  December  31,  2018,  these  plans  are  unfunded.  Pension  expense  for  foreign  subsidiaries 
totaled approximately $0.7 million and $0.2 for the years ended December 31, 2018 and 2017, respectively. 
Included in the $0.7 million pension expense for the year ended 2018 is $269,000 representing the correction 
of an understatement of pension liabilities from prior years. 

The following table summarizes the amounts recognized in accumulated other comprehensive income 

(loss), net of taxes (in thousands):      

F-24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortization of transition obligation
Actuarial gain (loss)

Totals

Amounts in accumulated other comprehensive loss not yet
reflected in net periodic pension cost, net of taxes:

Actuarial gain 
Transition obligation

Totals

Years Ended December 31,

2018

2017

$

$

$

$

41
416
457

1,747
(91)
1,656

$

$

$

$

38
(226)
(188)

1,331
(132)
1,199

Amounts in accumulated other comprehensive loss expected to
be amortized in 2019 net periodic pension cost, net of taxes:

Actuarial gain
Transition obligation

$

$

(195)
36
(159)

Totals

The  following  table  sets  out  the  status  of  the  non-U.S.  pension  benefits  and  the  amounts  (in  thousands) 
recognized  in  the  Company’s  consolidated  financial  statements  as  of  and  for  each  of  the  two  years  in  the 
period ended December 31, 2018:  

Benefit Obligations: 

2018

2017

$         

$         

3,121
344
198
14
(622)
(251)
(213)
2,591

2,896
333
187
(69)
(107)
51
(170)
3,121

$         

$         

Projected benefit obligation at beginning of the year
Service cost
Interest cost
Curtailment and other adjustments
Actuarial gain
Foreign currency exchange rates changes
Benefits paid
Projected benefit obligation at end of the year

F-25 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
    
     
           
           
           
           
        
         
            
           
        
         
          
             
          
              
              
              
              
                
               
             
             
             
                
             
             
Components of Net Periodic Pension Cost: 

2018

2017

Service cost 
Interest cost 
Past service cost
Curtailment
Actuarial gain recognized
Net periodic pension cost 

$            

$            

344
198
34
-
133
709

333
187
-
(69)
(249)
202

$            

$            

The  accumulated  benefit  obligation,  which  represents  benefits  earned  to  date,  was  approximately 

$1.7 million and $2.0 million as of December 31, 2018 and 2017, respectively.  

Amounts recognized in the consolidated balance sheets for the years ended December 31 consist of 

the following: 

Current accrued benefit cost
Non-current accrued benefit cost
Net amount recognized

2018

2017

320
2,271
2,591

249
2,586
2,835

Current  accrued  benefit  cost  for  pension  benefits  is  included  in  the  current  portion  of  long-term 
obligations  in  the  consolidated  balance  sheets.  Non-current  accrued  benefit  cost  for  pension  benefits  is  
included in long-term obligations, net of current portion, in the consolidated balance sheets. 

Actuarial  assumptions  for  all  non-U.S.  plans  are  described  below.    The  discount  rates  are  used  to 
measure the year end benefit obligations and the earnings effects for the subsequent year. The assumptions for 
each of the two years in the period ended December 31, 2018 are as follows: 

Discount rate
Rate of increase in compensation level

Estimated Future Benefit Payments: 

2018

2017

7.25%-12.17% 5.78%-10.6%

5%-7%

5%-7%

The following benefit payments, which reflect expected future service, as appropriate, are expected to 

be paid (in thousands): 

Years Ending December 31, 

2019 
2020 
2021 
2022 
2023 
2024 to 2028 

 $        320  
310 
        168  
        134  
          159  
      1,736  
 $      2,827  

F-26 

 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
              
              
                
               
               
               
              
             
              
              
           
           
           
           
8.  Capital Stock 

Common  Stock  -  The Company is  authorized  to  issue  75,000,000  shares  of  common  stock.  Each 
share of common stock has one vote. Subject to preferences that may be applicable to any outstanding shares 
of preferred stock, the holders of common stock are entitled to receive ratably such dividends, if any, as may 
be declared by the Board of Directors. No common stock dividends have been declared to date.  

Preferred Stock - The Company is authorized to issue 5,000,000 shares of preferred stock.  The Board 
of Directors is authorized to fix the terms, rights, preferences and limitations of the preferred stock and to issue 
the preferred stock in series which differ as to their relative terms, rights, preferences and limitations.  

Stockholders Rights Agreement - On February 1, 2019, the Board of Directors declared a dividend 
of  one  preferred  share  purchase  right  (each,  a  “Right,”  and  collectively,  the  “Rights”)  for  each  outstanding 
share of the Company’s common stock on February 15, 2019. The description and terms of the Rights are set 
forth in a Rights Agreement between the Company and American Stock Transfer & Trust Co., as rights agent, 
dated  as  of  February  1,  2019  (the  “Rights  Agreement”).  Each  Right  entitles  its  holder  to  purchase,  under 
certain  conditions,  one  one-thousandth  of  a  share  of  Series  C  Participating  Preferred  Stock  (“Preferred 
Stock”). Each one one-thousandth of a share of Preferred Stock has substantially the same rights as one share 
of  the  Company’s  common  stock.  Subject  to  the  terms  and  conditions  of  the  Rights  Agreement,  Rights 
become  exercisable  ten  days  after  the  public  announcement  that  a  “Person”  has  become  an  “Acquiring 
Person” (as each such term is defined in the Rights Agreement) by obtaining beneficial ownership of 20% or 
more of the Company’s outstanding common stock, or, if earlier, ten business days (or a later date determined 
by the Board of Directors before any Person becomes an Acquiring Person) after a Person begins a tender or 
exchange offer which, if completed, would result in that Person becoming an Acquiring Person. Any Rights 
held by an Acquiring Person are void and may not be exercised. 

If  a  Person  becomes  an  Acquiring  Person,  all  holders  of  Rights,  except  the  Acquiring  Person,  may 
purchase  at  the  Right’s  then-current  exercise  price,  the  Company’s  common  stock  having  a  market  value 
equal to twice the exercise price. Moreover, at any time after a Person becomes an Acquiring Person (unless 
such Person acquires 50 percent or more of the common stock of the Company then outstanding, as more fully 
described  in  the  Rights  Agreement),  the  Board  of  Directors  may  exchange  one  share  of  the  Company’s 
common  stock  for  each  outstanding  Right  (other  than  rights  owned  by  such  Person,  which  would  have 
become void). In addition, if the Company is acquired in a merger or other business combination transaction 
after a Person becomes an Acquiring Person, all holders of Rights, except the Acquiring Person, may purchase 
at  the  Right’s  then-current  exercise  price,  a  number  of  the  acquiring  Company’s  common  stock  having  a 
market value of twice the exercise price. If the Company receives a “qualifying offer” (which includes certain 
all-cash fully financed tender offers or exchange offers for all of the Company’s outstanding common stock), 
under certain circumstances, holders of 10 percent of the Company’s outstanding common stock (excluding 
stock held by the offeror and its affiliates and associates) may direct the Board of Directors to call a special 
meeting  of  stockholders  to  consider  a  resolution  exempting  such  “qualifying  offer”  from  the  Rights 
Agreement. The Rights themselves have no voting power. The Board of Directors may redeem the Rights at 
an initial redemption price of $0.001 per Right under certain circumstances set forth in the Rights Agreement. 

If the Rights Agreement is approved by the Company’s stockholders at the 2019 annual meeting, the 
Rights will expire on January 31, 2022 unless earlier redeemed or exchanged. If the Company’s stockholders 
do not approve the Rights Agreement, the Rights will expire immediately following certification of the vote at 
the 2019 annual meeting. 

Common  Stock  Reserved  -  As  of  December  31,  2018,  the  Company  had  reserved  for  issuance 

approximately 5,352,000 shares of common stock pursuant to the Company’s stock option plans.   

Treasury Stock - In September 2011, the Company’s Board of Directors authorized the repurchase of 
up  to  $2.0  million  of  its  common  stock  in  open  market  or  private  transactions.  There  is  no  expiration  date 

F-27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
associated with the program. There were no share repurchases in the years ended December 31, 2018 and 2017.  
As of December 31, 2018, the Company repurchased 137,000 shares of its common stock under the September 
2011 authorization.   

9.  Stock Options 

On June 7, 2016, stockholders of the Company approved amendments to the Innodata Inc. 2013 Stock 
Plan. The Innodata Inc. 2013 Stock Plan as amended and restated effective June 7, 2016 is referred to herein 
as the “Plan.” The number of shares of common stock of Innodata Inc. that may be delivered, purchased or 
used for reference purposes (with respect to stock appreciation rights or stock units) for awards granted under 
the  Plan  after  June  7,  2016  is  5,858,892  (the  “Share  Reserve”).    Shares  subject  to  an  option  or  stock 
appreciation right granted under the Plan after June 7, 2016 shall count against the Share Reserve as one share 
for every  share  granted, and  shares  subject to any  other type  of award  granted  under the  Plan  after June  7, 
2016 shall count against the Share Reserve as two shares for every share granted. Any award, or portion of an 
award, under the Plan or under the 2009 Stock Plan (as amended and restated (the “Prior Plan”)) that expires 
or  terminates  unexercised,  becomes  unexercisable  or  is  forfeited  or  otherwise  terminated,  surrendered  or 
canceled as to any shares without delivery of shares or other consideration shall be added back to the Share 
Reserve  as  one  share  for  each  such  share  that  was  subject  to  an  option  or  stock  appreciation  right  granted 
under the Plan or the Prior Plan, and two shares for each such share that was subject to an award other than an 
option or stock appreciation right granted under the Plan or the Prior Plan. If any shares are withheld, tendered 
or exchanged by a participant in the Plan as full or partial payment to Innodata of the exercise price under an 
option under the Plan or the Prior Plan or in satisfaction of a participant’s tax withholding obligations with 
respect to any award under the Plan or the Prior Plan, there shall be added back to the Share Reserve one share 
for  each  such  share that  was  withheld,  tendered  or  exchanged  in respect  of  an  option  or  stock  appreciation 
right granted under the Plan or the Prior Plan, and two shares for each such share that was withheld, tendered 
or exchanged in respect of an award other than an option or stock appreciation right granted under the Plan or 
the Prior Plan. 

The fair value of stock options is estimated on the date of grant using the Black-Scholes option pricing 
model.  The  weighted  average  fair  values  of  the  options  granted  and  weighted  average  assumptions  are  as 
follows: 

Weighted average fair value of options granted

$                     

0.54

$                     

0.73

For the Years Ended December 31,

2018

2017

Risk-free interest rate
Expected life (years)
Expected volatility factor
Expected dividends

2.73%
5-6
44.16%-48.82%
None

1.91%
6
49.62%
None

The  Company  estimates  the  risk-free  interest  rate  using  the  U.S.  Treasury  yield  curve  for  periods 
equal to the expected term of the options in effect at the time of grant. The expected term of options granted is 
based on a combination of vesting schedules, term of the options and historical experience. Expected volatility 
is  based  on  historical  volatility  of  the  Company’s  common  stock.  The  Company  uses  an  expected  dividend 
yield of zero since it has never declared or paid any dividends on its capital stock. 

A summary of option activity under the Plans as of December 31, 2018, and changes during the year 

then ended, are presented below:  

F-28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                            
Outstanding at January 1, 2018

Granted
Exercised
Forfeited/Expired

Outstanding at December 31, 2018

Number of 
Options

4,241,799
1,997,500

-

(1,257,259)
4,982,040

Weighted - 
Average Exercise 
Price

Weighted-Average 
Remaining 
Contractual Term 
(years)

Aggregate 
Intrinsic Value

$                     

2.82
1.09
-
2.76
2.14

$                     

6.62

$                

811,025

Exercisable at December 31, 2018

3,272,477

$                     

2.62

5.19

$                

200,524

Vested and Expected to Vest at 
December 31, 2018

4,982,040

$                     

2.14

6.62

$                

811,025

The total compensation cost related to non-vested stock options not yet recognized as of December 
31,  2018  totaled  approximately  $1  million.  The  weighted-average  period  over  which  these  costs  will  be 
recognized is twenty-seven months. 

There were no option exercises during the years ended December 31, 2018 and 2017.  

10. 

Comprehensive loss  

Accumulated  other  comprehensive  income  (loss),  as  reflected  in  the  consolidated  balance  sheets, 
consists of pension liability adjustments, net of taxes, foreign currency translation adjustment and changes in 
fair value of derivatives, net of taxes. The components of accumulated other comprehensive income (loss) as 
of December 31, 2018 and 2017, and reclassifications out of other comprehensive income (loss) for the years 
then ended, are presented below (in thousands): 

Balance at January 1, 2018
Other comprehensive loss before 
reclassifications, net of taxes
Total other comprehensive income (loss) 
before reclassifications, net of taxes
Net amount reclassified to earnings
Balance at December 31, 2018

Pension Liability 
Adjustment

$                

1,191

Fair Value of 
Derivatives
$                   

342

Foreign Currency 
Translation 
Adjustment
$                        

(687)

Accumulated Other 
Comprehensive 
Income (Loss)
$                           

846

-

(695)

(779)

(1,474)

1,191
260
1,451

$                

(353)
353
$                   
-

(1,466)
-
(1,466)

$                     

(628)
613
(15)

$                           

Balance at January 1, 2017
Other comprehensive income before 
reclassifications, net of taxes
Total other comprehensive income (loss) 
before reclassifications, net of taxes
Net amount reclassified to earnings
Balance at December 31, 2017

Pension Liability 
Adjustment

Fair Value of 
Derivatives

Foreign Currency 
Translation 
Adjustment

$                

1,387

$                  

(318)

$                     

(1,393)

Accumulated Other 
Comprehensive 
Income (Loss)
$                          

(324)

-

574

706

1,280

1,387
(196)
1,191

$                

256
86
342

$                   

(687)
-
(687)

$                        

956
(110)
846

$                           

All reclassifications out of accumulated other comprehensive income (loss) had an impact on direct 

operating costs in the consolidated statements of operations and comprehensive loss.  

F-29 

 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
           
           
                       
                    
                         
          
                       
           
                       
           
                       
           
                       
                     
                   
                          
                         
                  
                   
                       
                           
                     
                     
                           
                             
                     
                     
                           
                          
                  
                     
                          
                             
                   
                      
                           
                           
11.  Segment reporting and concentrations 

The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), 

Synodex and Agility PR Solutions (Agility). 

Prior to the first quarter of 2018, the Company referred to the Agility segment as Media Intelligence 
Solutions  (MIS)  and  the  Synodex  segment  as  Innodata  Advanced  Data  Solutions  (IADS),  and  reported  the 
results  of the Innodata  docGenix,  LLC  subsidiary  (docGenix)  within the IADS segment.  Effective  with the 
first quarter of 2018, the results for docGenix are reported within the DDS segment. 

The  DDS  segment  specializes  in  combining  deep  neural  networks  and  human  expertise  in  multiple 
domains (including  health,  science,  and law)  to  make  “unstructured  information”  (sometimes  referred  to  as 
“content”)  useable.  For  business  information  companies,  “useable”  means  that  the  content  can  be  sold  via 
subscription to a digital product. For enterprises, “useable” means that the content can drive digital process 
transformation and AI. The Company works with all classes of data, including sensitive and protected data. 

 The  Synodex  segment  enables  clients  in  the  insurance  and  healthcare  sectors  to  transform  medical 

records into useable digital data and to apply technologies to the digital data to augment decision support. 

The Agility segment provides tools and related professional services that enable public relations (PR) 
and communications professionals to discover influencers, amplify messages, monitor coverage, and measure 
the impact of campaigns. Bulldog Reporter, a publisher of PR-related news and a popular e-newsletter, and 
the  Bulldog  Awards,  a  PR  awards  program  that  recognizes  outstanding  performance  among  PR  and 
communications professionals and agencies, are properties of Agility. 

A  significant  portion  of  the  Company’s  revenues  is  generated  from  its  production  facilities  in  the 

Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel.  

Revenues  from  external  clients  and  segment  operating  profit  (loss),  and  other  reportable  segment 

information are as follows (in thousands):   

The results below for the year ended December 31, 2017 are presented on a reclassified basis as if for 
the  full  year  2017  docGenix  had  been  included  in  the  DDS  segment  and  the  Synodex  segment  had  solely 
included the results of Synodex. docGenix revenue was $531,000 and $1,087,000 for years ended December 
31, 2018 and 2017, respectively. 

F-30 

 
 
 
  
 
 
  
 
 
 
Long-lived assets as of December 31, 2018 and 2017 by geographic region are comprised of: 

United States

Foreign countries:
   Canada
   United Kingdom
   Philippines
   India
   Sri Lanka
   Israel
   Germany
Total foreign

Total

2018

2017

(in thousands)

 $    4,383 

 $    5,321 

       7,023 
       2,045 
         900 
         475 
         280 
           30 
             2 
     10,755 
 $  15,138 

       6,888 
       2,388 
       1,446 
       1,042 
         504 
           36 
             2 
     12,306 
 $  17,627 

Two clients in the DDS segment generated approximately 30% of the Company’s total revenues in the 
fiscal years ended December 31, 2018 and 2017, respectively.  No other client accounted for 10% or more of 
total revenues during these periods. Further, in the years ended December 31, 2018 and 2017, revenues from 
non-US clients accounted for 56% and 51%, respectively, of the Company's revenues.  

Revenues  for  each  of  the  two  years  in  the  period  ended  December  31,  2018  by  geographic  region 

(determined based upon client’s domicile), are as follows: 

2018

2017

(in thousands)

 $  25,403 
10,874
7,488
5,985
7,668
 $  57,418 

 $  30,135 
10,514
6,871
5,636
7,773
 $  60,929 

United States
United Kingdom 
The Netherlands
Canada
Others - principally Europe

Total

F-31 

 
 
 
 
 
 
        
 
 
 
 
 
    
 
 
As  of  December  31,  2018,  approximately  57%  of  the  Company's  accounts  receivable  was  due  from 
foreign  (principally  European)  clients  and  48%  of  accounts  receivable  was  due  from  three  clients.  As  of 
December  31,  2017,  approximately  61%  of  the  Company's  accounts  receivable  was  due  from  foreign 
(principally  European)  clients  and  52%  of  accounts  receivable  was  due  from  three  clients.  No  other  client 
accounts for 10% or more of the receivables as of December 31, 2018.  

12. 

Income (Loss) per Share 

Basic  income  (loss)  per  share  is  computed  using  the  weighted-average  number  of  common  shares 
outstanding during the year. Diluted income (loss) per share is computed by considering the impact of the 
potential issuance of common shares, using the treasury stock method, on the weighted average number of 
shares outstanding. For those securities that are not convertible into a class of common stock, the two-class 
method of computing income (loss) per share is used. 

Options to purchase 3.0 million shares of common stock in 2018 were outstanding but not included 
in  the  computation  of  diluted  income  per  share  because  the  options’  exercise  price  was  greater  than  the 
average market price of the common shares and therefore, the effect would have been antidilutive.    

Options to purchase 4.2 million shares of common stock in 2017 were outstanding but not included 
in the computation of diluted loss per share due to the net loss incurred for the year, and the effect would 
have been antidilutive.  

13. 

Derivatives 

The  Company  conducts  a  large  portion  of  its  operations  in  international  markets  that  subject  it  to 
foreign  currency  fluctuations.    The  most  significant  foreign  currency  exposures  occur  when  revenue  and 
associated  accounts  receivable  are  collected  in  one  currency  and  expenses  to  generate  that  revenue  are 
incurred in another currency. The Company’s primary exchange rate exposure relates to payroll, other payroll 
costs and operating expenses in the Philippines, India, Sri Lanka and Israel. 

In  addition,  although  most  of  the  Company’s  revenues  are  denominated  in  U.S.  dollars,  a  significant 

portion of the total revenues is denominated in Canadian dollars, Pound Sterling and Euros.  

The Company formally documents all relationships between hedging instruments and hedged items, as 
well as its risk management objective and strategy for undertaking hedge transactions.  The Company does not 
hold or issue derivatives for trading purposes.  All derivatives are recognized at their fair value and classified 
based on the instrument’s maturity date.  As of December 31, 2018, we had no outstanding forward contracts. 
The total notional amount for outstanding derivatives as of December 31, 2017 was $15.9 million.  

F-32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
The following table presents the fair value of derivative instruments included within the consolidated 

balance sheets as of December 31, 2018 and 2017 (in thousands): 

Derivatives designated as hedging instruments:

Balance Sheet Location

Fair Value

2018

2017

Foreign currency forward contracts

Prepaid expenses and other 
current assets

$             
-

$            

342

The effect of foreign currency forward contracts designated as cash flow hedges on the consolidated 

statements of operations for the years ended December 31, 2018 and 2017 were as follows (in thousands): 

14. 

Financial Instruments 

The  carrying  amounts  of  financial  instruments,  including  cash  and  cash  equivalents,  accounts 
receivable and accounts payable approximated their fair value as of December 31, 2018 and 2017, because of 
the relative short maturity of these instruments. 

“Fair Value Measurements and Disclosures” defines fair value as the price that would be received for 
an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset 
or liability in an orderly transaction between market participants on the measurement date. 

The accounting standard establishes a fair value hierarchy that prioritizes the inputs used to measure 

fair value into three levels.  The three levels are defined as follows: 

  (cid:0)  Level 1: Unadjusted quoted price in active market for identical assets and liabilities. 

  (cid:0)  Level 2: Observable inputs other than those included in Level 1. 

  (cid:0)  Level 3: Unobservable inputs reflecting management’s own assumptions about the inputs used in 
pricing the asset or liability. 

F-33 

 
 
 
 
  
          
 
 
 
 
 
 
 
 
 
 
Exhibits which are indicated as being included in previous filings are incorporated herein by reference.  

Exhibit  Description 

Filed as Exhibit 

2.1 (a) 

Share Purchase Agreement, dated as of July 28, 
2014 among Innodata Inc., Media Miser Ltd. and 
certain other parties 

Filed as Exhibit 2.1 to our Form 8-K dated July 28, 2014 

2.1 (b) 

Amendment No. 1 to Share Purchase Agreement 
dated as of September 30, 2016 

Filed as Exhibit 2.1 to our Form 8-K dated September 30, 2016 

2.2 (a) 

2.2 (b) 

3.1 (a) 

3.1 (b) 

3.1 (c) 

Asset Purchase Agreement dated as of May 11, 
2016 among Innodata Inc., MediaMiser LLC, 
MediaMiser Ltd. and PWW Acquisition LLC 

Amendment No. 1 to Asset Purchase Agreement 
dated as of July 14, 2016 among PWW Acquisition 
LLC, MediaMiser LLC and MediaMiser Ltd 

Filed as Exhibit 2.1 to our Form 8-K dated May 11, 2016 

Filed as Exhibit 2.1 to our Form 8-K dated July 14, 2016 

Restated Certificate of Incorporation filed on  
April 29, 1993 

Filed as Exhibit 3.1(a) to our Form 10-K for the year ended  
December 31, 2003 

Certificate of Amendment of Certificate of  
Incorporation of Innodata Corporation filed on 
March 1, 2001 

Certificate of Amendment of Certificate of  
Incorporation of Innodata Corporation 
Filed on November 14, 2003 

Filed as Exhibit 3.1(b) to our Form 10-K for the year ended 
December 31, 2003 

Filed as Exhibit 3.1(c) to our Form 10-K for the year ended 
December 31, 2003 

3.1 (d) 

Certificate of Amendment of Certificate of 
Incorporation of Innodata Isogen, Inc. 

Filed as Exhibit 3.1 to our Form 10Q for the quarter ended  
June 30, 2012 

3.2 

3.3 

4.2 

4.3 

4.4 

4.5 

4.6 

4.7 

Form of Amended and Restated By-Laws 

Exhibit 3.1 to Form 8-K dated December 16, 2002 

Form of Certificate of Designation of  
Series C Participating Preferred Stock 

Filed as Exhibit A to Exhibit 4.1 to Form 8-K dated  
December 16, 2002 

Specimen of Common Stock certificate 

Exhibit 4.2 to Form SB-2 Registration Statement No. 33-62012 

Form of Rights Agreement, dated as of  
December 16, 2002 between Innodata Corporation 
and American Stock Transfer and Trust Co., as  
Rights Agent 

Form of Rights Agreement, as of December 27, 
2012 between Innodata Inc. and American Stock 
Transfer and Trust Co., as Rights Agent 

Form of Rights Agreement, as of January 14, 2016 
between Innodata Inc. and American Stock 
Transfer and Trust Co., as Rights agent 

Exhibit 4.1 to Form 8-K dated December 16, 2002 

Exhibit 4.1 to Form 8-K dated December 27, 2012 

Exhibit 4.1 to Form 8-K dated January 14, 2016 

Specimen of Common Stock certificate 

Exhibit 4.1 to Form 10-Q dated August 7, 2015 

Form of Rights Agreement, as of February 1, 2019 
between Innodata Inc. and American Stock 
Transfer and Trust Co., as Rights Agent 

Exhibit 4.1 to Form 8-K dated February 4, 2019 

10.1 

1994 Stock Option Plan 

Exhibit A to Definitive Proxy dated August 9, 1994 

F-34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.2 

10.3 

10.4 

10.5 

10.6 

10.7 

10.8 

10.9 

1993 Stock Option Plan 

Exhibit 10.4 to Form SB-2 Registration Statement No. 33-62012 

Form of Indemnification Agreement  
between us and our directors and one of our 
Officers 

Exhibit 10.3 to Form 10-K for the year ended December 31, 2002 

1994 Disinterested Directors Stock Option Plan 

Exhibit B to Definitive Proxy dated August 9, 1994 

1995 Stock Option Plan 

1996 Stock Option Plan 

1998 Stock Option Plan  

2001 Stock Option Plan 

2002 Stock Option Plan  

Exhibit A to Definitive Proxy dated August 10, 1995 

Exhibit A to Definitive Proxy dated November 7, 1996 

Exhibit A to Definitive Proxy dated November 5, 1998 

Exhibit A to Definitive Proxy dated June 29, 2001 

Exhibit A to Definitive Proxy dated September 3, 2002 

10.10 

Employment Agreement dated as of  
January 1, 2004 with George Kondrach 

Filed as Exhibit 10.10 to our Form 10-K for the year ended 
December 31, 2003 

10.11 

Letter Agreement dated as of August 9, 2004, by 

Filed as Exhibit 10.2 to Form S-3 Registration statement  

and between us and The Bank of New York 

No. 333-121844 

10.12 

10.13 

10.14 

Employment Agreement dated as of December 
22,2005  
22, 2005, by and between us and Steven L. Ford 

Form of 2001 Stock Option Plan Grant Letter, 
dated December 22, 2005Employment Agreement 
Dated December 22, 2005 
dated as of December 22,2005  
Form of 1995 Stock Option Agreement 

Exhibit 10.1 to Form 8-K dated December 28, 2005 

Exhibit 10.2 to Form 8-K dated December 28, 2005 

Exhibit 10.4 to Form 8-K dated December 15, 2005 

10.15 

Form of 1998 Stock Option Agreement for  

Exhibit 10.5 to Form 8-K dated December 15, 2005 

Directors 

10.16 

Form of 1998 Stock Option Agreement for Officers  Exhibit 10.6 to Form 8-K dated December 15, 2005 

10.17 

Form of 2001 Stock Option Agreement 

Exhibit 10.7 to Form 8-K dated December 15, 2005 

10.18 

Form of new vesting and lock-up agreement for 

Exhibit 10.8 to Form 8-K dated December 15, 2005 

each of Haig Bagerdjian, Louise Forlenza, 
John Marozsan and Todd Solomon 

10.19 

Form of new vesting and lock-up agreement 

Exhibit 10.9 to Form 8-K dated December 15, 2005 

for Jack Abuhoff 

10.20 

10.21 

Form of new vesting and lock-up agreement 
for George Kondrach 

Form of new vesting and lock-up agreement 
for Stephen Agress 

Exhibit 10.10 to Form 8-K dated December 15, 2005 

Exhibit 10.11 to Form 8-K dated December 15, 2005 

10.22 

Form of 2001 Stock Option Plan Grant Letter, 

Exhibit 10.2 to Form 8-K dated January 5, 2006 

dated December 31, 2005, for Messrs. Abuhoff, 
Agress and Kondrach 

10.23 

Form of 2001 Stock Option Plan Grant Letter, 

Exhibit 10.3 to Form 8-K dated January 5, 2006 

dated December 31, 2005, for Messrs. Bagerdjian 
and Marozsan and Ms. Forlenza 

Transition Agreement Dated as of September 29, 
2006 
2006 with Stephen Agress 

Exhibit 10.1 to Form 8-K dated October 3, 2006 

Form of Stock Option Modification Agreement 
With Stephen Agress 
with 

Exhibit 10.2 to Form 8-K dated October 3, 2006 

10.24 

10.25 

10.26 

Employment Agreement dated as of February 1, 

Exhibit 10.2 to Form 8-K dated April 27, 2006 

F-35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2006 with Jack Abuhoff 

10.27 

Employment Agreement dated as of  
January 1, 2007 with Ashok Mishra 

Exhibit 10.1 to Form 10-Q for the quarter ended June 30, 2007 

10.28 

Innodata Incentive Compensation Plan 

Exhibit 10.1 to Form 8-K dated February 13, 2008 

10.29 

10.30 

10.31 

10.32 

Form of 2002 Stock Option Plan Grant Letter, 
dated August 13, 2008, for Messrs. Bagerdjian, 
Marozsan and Woodward, and Ms. Forlenza 

Amended and Restated Employment Agreement 
dated as of December 24, 2008 with Jack S. 
Abuhoff 

Exhibit 10.1 to Form 10-Q for the quarter ended September 30, 2008 

Exhibit 10.1 to Form 8-K dated December 30, 2008 

Employment Agreement dated as of March 25, 
2009 with Jack Abuhoff 

Exhibit 10.1 to Form 8-K dated March 25, 2009 

Separation Agreement and General Release dated 
as of April 27, 2009 with Steven Ford 

Exhibit 10.1 to Form 8-K dated April 27, 2009 

10.33 

2009 Stock Plan  

Annex A to Definitive Proxy dated April 28, 2009 

10.34 

10.35 

10.36 

10.37 

Employment Agreement dated as of November 
9, 2009 with O’Neil Nalavadi 

Exhibit 10.1 to Form 8-K dated October 11, 2009 

Form of 2009 Stock Option Plan Grant Letter, 
dated April 2, 2010 for O’Neil Nalavadi  

Form of 2009 Stock Option Plan Grant Letter, 
dated March 16, 2010 for O’Neil Nalavadi  

Form of 2009 Stock Option Plan Grant Letter, 
dated March 16, 2010 for O’Neil Nalavadi  

Exhibit 10.1 to Form 10-Q for the quarter ended March 31, 2010 

Exhibit 10.2 to Form 10-Q for the quarter ended March 31, 2010 

Exhibit 10.3 to Form 10-Q for the quarter ended March 31, 2010 

10.38 

Amended and Restated 2009 Stock Plan 

Annex A to Definitive Proxy dated April 22, 2011 

10.39 

10.40 

10.41 

10.42 

10.43 

10.44 

Amendment dated as of July 11, 2011 to 
Employment Agreement with Jack S. Abuhoff 

Exhibit 10.1 to Form 8-K dated July 12, 2011 

Amended dated as of July 11, 2011 to Employment 
Agreement with O’Neil Nalavadi 

Exhibit 10.2 to Form 8-K dated July 12, 2011 

Amendment dated as of November 9, 2012 to 
Employment Agreement with O’Neil Nalavadi   

Form of Director Stock Option Grant Letter dated 
March 8, 2013 

Exhibit 10.3 to Form 8-K dated November 8, 2012 

Exhibit 10.42 to Form 10-K dated March 15, 2013 

Form of Stock Option Grant Letter dated March 8, 
2013 for Messrs. Abuhoff, Mishra and Nalavadi 

Exhibit 10.43 to Form 10-K dated March 15, 2013 

Form of Stock Option Grant Letter dated March 8, 
2013 for Jack Abuhoff 

Exhibit 10.44 to Form 10-K dated March 15, 2013 

10.45 

Innodata Inc. 2013 Stock Plan 

Annexure B to Definitive Proxy dated April 8, 2013 

10.46 

Advised Line of Credit Note dated June 25, 2012 in 
favor of Chase 

Exhibit 99.1 to Form 8-K dated February 7, 2014 

10.47 

Note Modification Agreement dated June 27, 2013  Exhibit 99.2 to Form 8-K dated February 7, 2014 

F-36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
between Innodata and Chase 

10.48 

Continuing Security Agreement dated May 22, 
2008 between Innodata and Chase 

Exhibit 99.3 to Form 8-K dated February 7, 2014 

10.49 

Letter dated June 27, 2013 from Chase to Innodata  Exhibit 99.4 to Form 8-K dated February 7, 2014 

10.50 

10.51 

10.52 

10.53 

10.54 

10.55 

10.56 

10.57 

10.58 

10.59 

10.60 

16 

21 

23 

31.1 

31.2 

Letter dated February 7, 2014 from Chase to 
Innodata 

Exhibit 99.5 to Form 8-K dated February 7, 2014 

Innodata Inc. 2013 Stock Plan (as Amended and 
Restated effective June 3, 2014) 

Annexure A to Definitive Proxy dated April 23, 2014 

Form of Stock Option Grant Letter 
for December 31, 2015 Grant, for Directors 

Exhibit 10.53 to Form 10-K dated March 14, 2016 

Form of Stock Option Grant Letter  
for December 31, 2015 Grant, for Messrs. Abuhoff, 
Mishra and Nalavadi 

Exhibit 10.53 to Form 10-K dated March 14, 2016 

Innodata Inc. 2013 Stock Plan (as Amended and 
Restated effective June 7, 2016) 

Annex B to Definitive Proxy dated April 18, 2016 

Form of Stock Option Grant Letter for  
December 31, 2016 Grant, for Directors 

Form of Stock Option Grant Letter 
For December 31, 2016 Grant, for Messrs. 
Abuhoff, Mishra and Nalavadi 

Separation Agreement and General Release 
between Innodata Inc. and O’Neil Nalavadi 

Amendment Number 1 dated August 24, 2018 to 
Agreement dated January 1, 2007 between the 
Company and Mr. Mishra 

Form of Stock Option Grant Letter for  
July 13, 2018 Grant, for Directors 

Form of Stock Option Grant Letter 
for July 13, 2018 Grant, for Messrs. Abuhoff and 
Mishra  

Letter of Grant Thornton regarding change in  
certifying accountant 

Exhibit 10.56 to Form 10-K dated March 15, 2017 

Exhibit 10.57 to Form 10-K dated March 15, 2017 

Exhibit 10.1 to Form 8-K dated January 17, 2018 

Exhibit 10.1 to Form 8-K dated August 28, 2018 

Filed herewith 

Filed herewith 

Exhibit 4.01 to Form 8-K dated September 12, 2008 

Significant subsidiaries of the registrant 

Filed herewith 

Consent of CohnReznick LLP 

Filed herewith 

Certificate of Chief Executive Officer  
pursuant to Section 302 of the  
Sarbanes-Oxley Act of 2002 

Certificate of Chief Financial Officer  
pursuant to Section 302 of the  
Sarbanes-Oxley Act of 2002. 

Filed herewith 

Filed herewith 

32.1 

Certification Pursuant to 18 U.S.C. Section  

Filed herewith 

F-37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1350, as adopted pursuant to Section 906 of the  
Sarbanes-Oxley Act of 2002. 

32.2 

Certification Pursuant to 18 U.S.C. Section  
1350, as adopted pursuant to Section 906 of the  
Sarbanes-Oxley Act of 2002. 

Filed herewith 

101            Interactive data files pursuant to Rule 405 of              Filed herewith 

  Regulation S-T:  (i) the Consolidated Balance 
Sheets, (ii) the Consolidated Statements of 
Operations and Comprehensive Loss (iii) the 
Consolidated Statements of Stockholders’ 
Equity, (iv) the Consolidated Statements of 
Cash Flows and (v) the Notes to the 
Consolidated Financial Statements. 

F-38