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ITV

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FY2019 Annual Report · ITV
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ITV plc Annual Report and Accounts
for the year ended 31 December 2019

Accelerating ITV’s  
digital transformation

We are More than TV.  
We connect with millions of people 
every day, make content they can’t 
get enough of and reflect and shape 
the world we live in…

…and we do all this through the 
power of creativity.

Our strategic vision 

We will be a digitally led media and  
entertainment company that creates and brings  
our brilliant content to audiences wherever,  
whenever and however they choose.

Key financial 
highlights

Adjusted EBITA3 

Statutory EBITA 

£729m
(-10%) (2018: £810m)

£693m
(-12%) (2018: £785m)

Group external revenue1 

Adjusted EPS

Statutory EPS

£3,308m
(+3%) (2018: £3,211m)

13.9p
(-10%) (2018: 15.4p)

11.8p
(+1%) (2018: 11.7p)

Non-advertising revenue2

£2,117m
(+7%) (2018: £1,971m)

Dividend per share  
(ordinary)

8.0p

(2018: 8.0p)

Leverage4

1.0x

(2018: 1.1x)

Notes

Alternative Performance Measures 
We use both statutory and adjusted 
measures in our Strategic Report. The  
latter, in management’s view, reflects the 
underlying performance of the business and 
provides a more meaningful comparison of 
how the business is managed and measured 
day-to-day. A full reconciliation between  
our reported and adjusted results is 
provided in our Alternative Performance 
Measures section on pages 52 and 53.  
Our KPIs are set out on pages 26 to 29.

1. 

2. 

3. 

4. 

 The Strategic Report also refers to total 
revenue, which includes all ITV revenue, both 
internal and external.
 Non-advertising revenue includes all ITV 
revenue (both internal and external), and 
excludes total advertising revenue.
 EBITA before exceptional items has been 
adjusted to reflect the inclusion of production 
tax credits (‘adjusted EBITA’). 
 Leverage is reported net debt to adjusted 
EBITDA.

Corporate website
We maintain a corporate 
website at www.itvplc.com 
containing our financial 
results and a wide range  
of information of interest  
to institutional and  
private investors.

Strategic Report

Governance

Financial Statements

Additional Information

Contents

Strategic Report
2019 Highlights 
ITV at a Glance 
Chairman’s Statement 
Chief Executive’s Report 
Investor Proposition 
Market Review 
Our Strategy 
Our Business Model 
Key Performance Indicators 
Operating and Performance Review 
Social Purpose 
Our People 
Alternative Performance Measures 
Finance Review 
Task Force on Climate-related  
  Financial Disclosures (TCFD) 
Section 172 Statement 
Non-Financial Information Statement 
Risks and Uncertainties 

Governance
Chairman’s Governance Statement 
Board of Directors 
Management Board 
Corporate Governance 
Nominations Committee Report 
Audit and Risk Committee Report 
Remuneration Report 
Directors’ Report 

Financial Statements
Financial Statements  
Independent Auditor’s Report 
Primary Statements 
ITV plc Company Financial 
  Statements 

Additional Information
Glossary 

2
4
6
8
15
16
22
24
26
30
44
50
52
54

62
63
64
66

80
82
84
86
99
102
116
144

149
150
157

222

236

Strategic Report 
The Strategic Report explains in detail how we have 
performed this year and sets out, amongst other  
things, a fair review of the business, a balanced and 
comprehensive analysis of our performance, the use 
of key performance indicators to explain the progress 
we have made, a description of the principal risks and 
uncertainties facing the Company, and an indication 
of potential future developments. 

The Strategic Report is prepared in line with the relevant 
provisions of the Companies Act 2006 and the Company 
has had regard to the guidance issued by the Financial 
Reporting Council. It is intended to provide shareholders 
and other stakeholders with a better understanding of 
the Company, of its position in the markets within which 
it operates, and of its prospects. In setting out the 
Company’s main risks and uncertainties, an indication of 
potential future developments, and in other content, this 
report and accounts contains statements that are based 
on knowledge and information available at the date of 
preparation of the Strategic Report, and what are believed 
to be reasonable judgements, and therefore cannot be 
considered as indications of likelihood or certainty. 

A wide range of factors may cause the actual outcomes 
and results to differ materially from those contained 
within, or implied by, the various forward-looking 
statements in this Annual Report and Accounts. None of 
these statements should be construed as a profit forecast.

1

Strategic Report

ITV delivered a good performance in  
2019, with the full year results ahead  
of expectations, and made significant 
progress in executing our strategy  
to build a digitally led media and 
entertainment company.

+13%

increase in Online viewing

98%

of all commercial audiences  
over 5 million were on ITV 
(2018: 98%)

>1.0m

subscribers of BritBox US

  Bradley Walsh & Son: Breaking Dad was 

ITV’s most watched pre-watershed 
documentary in more than a decade, with 
an average audience of 6.1 million.

  The 2019 Rugby World Cup final was the 
most watched sport’s programme of the year 
with an average match audience of 11.8 million.

+9%

increase in ITV Studios total revenue

2019  
Highlights

  The Chase had its best ever series in the  
UK in 2019. It averaged 3.4 million viewers,  
up 4% on 2018.

2 

ITV plc  Annual Report and Accounts 2019

 2019 Highlights

58%

of ITV Studios total revenue 
generated outside the UK

  I’m A Celebrity...Get Me Out Of Here! 

was the most watched entertainment 
series of the year in the UK, including 
for 16–34s, with an average of  
10.6 million viewers.

  Coronation Street remains the UK’s 
most watched soap, with an average of 
6.8 million viewers across all devices. It 
celebrates its 60th anniversary in 2020 
making it the world’s longest running soap.

95%

increase in original hours of content 
supplied to over-the-top (OTT) 
providers by ITV Studios

  Manhunt was the most watched new 
drama on any channel in 2019, and ITV’s 
most watched new drama in six years. 
It averaged nine million viewers.

  Good Morning Britain had its best year 

ever, averaging 0.8 million viewers a day,  
up 3% on 2018.

3

Strategic ReportGovernanceFinancial StatementsAdditional InformationITV at a Glance

ITV, as an integrated producer broadcaster (IPB), creates,  
owns and distributes high-quality content on multiple 
platforms globally. We also continue to diversify our  
business through the opportunities presented from  
consumers’ willingness to pay for great content and  
to engage with ITV as a trusted brand.

ITV Studios

We have built significant scale in key 
creative markets around the world, 
creating and producing programmes 
and formats that return and travel, 
namely drama, entertainment 
and factual.

ITV Studios creates and produces content in the 
UK and internationally across 13 countries, while 
our global formats and distribution business 
sells, commercialises and distributes formats 
and finished programmes worldwide. 

46,000+ hrs

of content in our catalogue

50+ labels

in 13 different countries 
supplying over 200 channels 
or platforms

62 ITV 
formats

sold in 2019  
(2018: 57 ITV formats)

ITV Studios UK
ITV Studios UK is the largest 
commercial producer in the UK. 
We produce programming 
across a diverse range of genres, 
such as drama, entertainment 
and factual entertainment for 
ITV’s own channels, as well 
as for other UK broadcasters 
such as the BBC, Channel 4, 
Channel 5 and Sky.

ITV Studios US
ITV Studios US is underpinned by 
the production of unscripted 
content (through ITV America). 
However, we have been growing 
our presence in the scripted 
content market (through ITV 
Studios America), using our 
strong cash flows to produce 
high-profile dramas with the 
potential to travel and build 
international appeal. We sell 
to over 30 broadcasters and 
platform owners across the US.

ITV Studios  
International
ITV Studios also operates in the 
Netherlands, Germany, France, 
Italy, Australia, the Nordics,  
and the Middle East, producing 
entertainment, unscripted  
and scripted content, for  
local broadcasters and OTT 
platforms. This is either locally 
created content, or are formats 
that have been created 
elsewhere by ITV.

Global formats  
and distribution
Global formats focuses on 
the sale and exploitation of 
unscripted formats around the 
world. The distribution business 
focuses on the international 
distribution of drama, third-
party content and the finished 
tape versions of all other ITV 
Studios shows to broadcasters 
and platforms internationally. 
Within this business, we also 
finance productions for ITV and 
third parties to acquire global 
distribution rights.

4 

ITV plc  Annual Report and Accounts 2019

  Snowpiercer is 
a scripted production 
by Tomorrow 
Studios. It will air on 
TNT in the US, and 
Netflix globally. 

x The Voice 

remains a successful 
global format. 
The Voice is produced 
in 70 countries, with 
The Voice Kids in 
40 countries.

Strategic Report ITV at a Glance

ITV total revenue 

ITV adjusted EBITA

ITV Studios 

£1,822m
(2018: £1,670m)

ITV Studios 

£267m
(2018: £255m)

Broadcast

£2,063m
(2018: £2,096m)

Broadcast

£462m
(2018: £555m)

Broadcast

We operate the largest family of 
free-to-air commercial channels in the 
UK, and deliver our content through 
linear television broadcasting and on 
demand via the ITV Hub. 

Our investment in programming is primarily 
funded by television and online advertising 
revenue. We sell all of our key demographics 
across 13 regional licences, with more targeted 
advertising on the ITV Hub.

23.2%

share of viewing for the 
ITV Family in 2019  
(2018: 23.2%)

6%

increase in 16-34s share of 
viewing on ITV2 to 6.4%  
(2018: 6.0%) 

31m

registered user accounts on  
the ITV Hub, up 12%  
(2018: 28m)

Our family of channels consists 
of ITV main channel, which is the 
largest commercial channel in 
the UK, ITV2 and ITV3 – the two 
largest digital channels in the 
UK, ITV4, ITVBe, and CITV. 

In addition to linear broadcast, 
ITV delivers its content across 
multiple platforms. This is either 
through our advertiser funded 
OTT service, the ITV Hub, pay 
providers such as Virgin and Sky, 

and through direct content deals 
with services such as Amazon 
and Apple.

Direct to Consumer

ITV generates revenue directly 
from consumers through 
subscription video on demand 
(SVOD) services, competitions, 
live events, gaming and 
merchandise.

ITV has several SVOD services 
including BritBox UK, ITV Hub+, 
and BritBox US and Canada. 
BritBox UK has the largest 
collection of British box sets and 
is controlled by ITV, with the BBC 
as a strategic and equity partner, 

Channel 4 and Channel 5 as 
content partners, and EE and 
BT as distribution partners.

BritBox US and Canada is a joint 
venture with the BBC and 
provides local audiences with 
an unrivalled collection of 
British box sets and original 
series all in one place.

The ITV Hub+ is an ad-free 
version of the ITV Hub, which 
also allows download and EU 
portability currently.

ITV also holds an equity stake in 
a British content SVOD service, 
Cirkus, in the Nordics, Germany, 
Austria and Switzerland.

£84m

Direct to Consumer revenue 
in 2019  
(2018: £81m)

5

Strategic ReportGovernanceFinancial StatementsAdditional InformationChairman’s Statement

2019 has been a year of 
significant progress for ITV as 
we build a future-facing, truly 
digital media and entertainment 
company. I’d like to thank all my 
colleagues for working hard 
during the year to turn digital 
threats into opportunities. 
We look forward to 2020. 

Sir Peter Bazalgette
Chairman

6 

ITV plc  Annual Report and Accounts 2019

Delivering compelling programmes in the 
UK and internationally is at the heart of 
everything ITV does. We tell great stories, 
many with a clear public purpose. We fund 
this by selling our programmes and by 
maintaining a trusted place in which brands 
are happy to advertise.

Beyond our important mass audience 
channels, we increasingly engage with 
audiences and advertisers via our online 
services and also with broadcasters and online 
platforms through our global production 
business. This is developing rapidly through 
the execution of our strategy. We’re 
diversifying the business and becoming a truly 
digital media and entertainment company.

All our stakeholders – our viewers, 
customers and partners, citizens, legislators 
and regulators, programme participants, 
colleagues and shareholders and debt 
investors – are very important to us. 
Our Board discussions consider each of  
them – how we engage with them, how  
we respond to their views and concerns and 
how we can better deliver for them. You can 
read further information on how they and 
their interests have been considered in 
Board discussions on pages 89 to 92.  
But here’s how we think about them:

Viewers, customers and partners
Our growing Studios business works closely 
with broadcasters and, increasingly, platform 
owners in the UK and internationally. 
It creates and produces the quality content 
that drives engagement and audiences.

We remain the largest commercial 
broadcaster in the UK. We reach millions 
of people every day with our news, 
entertainment and drama, produced at  
our centres across the Nations and Regions. 
We’re thus an important part of the 
national conversation. 

All our stakeholders are 
very important to us. 
Our Board discussions
consider each of them – 
how we engage with 
them, how we respond to 
their views and concerns 
and how we can better 
deliver for them.

Strategic Report Chairman’s Statement

In 2019 we maintained our share of linear TV 
viewing in the UK, the second highest in a 
decade, and we continue to deliver significant 
growth in online viewing as viewers choose 
to watch our content in different ways. 

We’re increasingly building one-to-one 
relationships with consumers through our 
Direct to Consumer business – whether  
it’s the ITV Hub+, BritBox US or the recent 
launch of BritBox in the UK. And, through 
improved data insights and research, we’ll 
better understand what and how viewers 
want to watch. 

We’re establishing stronger creative and 
commercial partnerships with brands  
in the UK around big entertainment 
programmes, sports tournaments and 
our drama season. These partnerships fund 
our investment in compelling content that 
entertains viewers and delivers effective, 
safe and innovative marketing opportunities 
for our advertisers. 

Maintaining strong and mutually beneficial 
relationships with our key partners and 
suppliers is very important to delivering 
our strategy and upholding our values. 
ITV has well established supplier governance 
processes in place with our key relationships 
to ensure ITV’s standards are maintained 
throughout the value chain, for example 
with regards to modern slavery. 

Citizens
In 2019 we launched our new Social Purpose 
strategy which aims to use the power of  
TV and ITV’s enviable reach to help shape 
culture for good. 

This year we started our campaign for 
healthier eating – Eat Them to Defeat 
Them – which has encouraged an extra 
18 million servings of vegetables to be 
bought. We’re promoting this again in  
2020, with Channel 4 and Sky joining the 
campaign. We’ve also launched our mental 
health campaign, Britain Get Talking, which 
has led to 2.8 million people taking action  
to support the mental health of family  
and friends. The ITV2 Blood Squad blood 
donation campaign was even bigger and 
better this year. And we launched The 
Rundown, a digital news service on 
Instagram and Snapchat, aimed at 14 to 
17 year olds. 

Programme participants
The health and safety of everyone who 
takes part in our programmes is our highest 
priority. In 2019 ITV introduced refreshed 
and enhanced processes and guidance for 
producers, to manage and support the 
mental health and wellbeing of programme 
participants before, during and after 
production. These processes are constantly 
under review with the advice of third-party 
specialists. We’ll ensure they remain 
appropriate and relevant. Key elements are 
enshrined in the producer guidelines for all 
our programme suppliers outlining what 
we deem to be best practice. They include 
reference to the proposed new Ofcom rules 
for the protection of adult participants. 

ITV’s Duty of Care Charter details our 
commitment to the care we take for the 
physical and mental health and wellbeing 
of amongst others, those participating  
in our productions. It contains a 
comprehensive operational risk process 
through which we identify risks to both 
physical and mental health and put in place 
measures to manage them appropriately.

ITV has also announced the creation of 
a Mental Health Advisory Group. This will 
provide guidance and support for all aspects 
of ITV’s approach to mental health and 
wellbeing among its people, production 
teams and participants. 

In 2019 ITV took the decision to end the 
production of The Jeremy Kyle Show.

Legislators and regulators
As a public service broadcaster and a quoted 
company we have public service obligations 
and legal and regulatory obligations: paying 
the appropriate tax; producing popular 
‘Soaps’ that unpack social issues; and 
providing impartial regional, national and 
international news. Late 2019 saw a general 
election in which our news services were 
once again to the fore – democracy cannot 
function without a citizenry informed by 
trusted and impartial sources of information. 

We work closely with regulators, politicians 
and policy makers to ensure that we fulfil 
our obligations. We also engage with them 
on new initiatives, for example this year with 
Ofcom on our strategic partnership with the 
BBC to launch BritBox UK. 

Sustainability is becoming an increasingly 
important item on our Board’s agenda.  
And we won’t just focus on financial metrics. 
ITV considers wider sustainable growth as 
critical, including reducing carbon emissions, 
aiming for zero waste and ensuring 
responsible resourcing. ITV is now carbon 
neutral and has no single use plastics in its 
major sites. We have published ambitious 
environmental targets in these areas. 

Colleagues
Our performance in 2019 is a reflection 
of the hard work and commitment of our 
6,000 colleagues globally. Attracting and 
retaining diverse creative and commercial 
talent is key to our success. We run an 
Ambassador network across all our offices 
with which our Senior Independent Director, 
Edward Bonham Carter, liaises closely, as  
our designated Board link to our workforce.

During the year we ran a programme of 
19 roadshows in the UK and internationally 
to give our colleagues the opportunity  
to hear directly from and question our  
Chief Executive (CEO), Carolyn McCall,  
and other members of the management  
team. Feedback from these roadshows is 
informing the Board’s meeting agenda for 
2020 and beyond. We have also undertaken 
a full employee engagement survey to give 
everyone the opportunity to provide their 
feedback anonymously. 

We run five active networks for our 
colleagues, including Able – our network for 
disability – which we launched in 2019. We 
published ambitious diversity targets this 
year which we are striving hard to achieve. 

That work goes on to ensure our Board 
and our Company reflect true diversity.

Shareholders and debt investors
ITV is focusing on driving shareholder 
value through delivering its strategy.  
In 2019, ITV again delivered a solid operating 
performance in an uncertain economic 
and political environment. Total external 
revenue grew by 3%. Earnings per share 
decreased by 10%. This was due to the fall 
in total advertising and the investments 
we are making to deliver ITV’s digital 
transformation. This will help build a robust 
and growing business in the future. The Board 
is proposing a full year dividend of 8.0p for 
2019 and plans to pay another 8.0p dividend 
for 2020. The Board intends to announce 
a medium term dividend policy with the 
full year 2020 results, once greater clarity 
has been established on the economic 
environment and outlook in the UK following 
its departure from the European Union. 

ITV engages with its shareholders on a regular 
basis, through one-to-one meetings, 
conferences and the Annual General Meeting 
(AGM). In 2019 this included a ‘Meet the ITV 
Management’ event giving investors and 
analysts an opportunity to meet the wider 
senior team. ITV also engaged with its debt 
investors in the UK and Continental Europe as 
part of its successful bond issue. The Board is 
also available to meet shareholders and this 
year members of the Board have engaged to 
discuss general investor questions and consult 
on the audit tender and Remuneration Policy. 
Shareholder feedback is frequently discussed 
and informs Board decisions. 

2019 has been a year of significant progress 
for ITV as we build a future-facing, truly 
digital media and entertainment company. 
I’d like to thank all my colleagues for working 
hard during the year to turn digital threats 
into opportunities. We look forward to 2020.

Sir Peter Bazalgette
Chairman

7

Strategic ReportGovernanceFinancial StatementsAdditional InformationChief Executive’s Report

Carolyn McCall
Chief Executive

8 

ITV plc  Annual Report and Accounts 2019

ITV delivered a good performance 
in 2019 in spite of the uncertain 
economic and political 
environment. Full year results 
were ahead of expectations and 
we made good progress in 
executing our strategy to build 
a digitally led media and 
entertainment company. 

We are growing our stable margin 
Studios business, transforming 
Broadcast and expanding our 
Direct to Consumer business.  
The investments in our strategic 
priorities are delivering. We are 
strengthening our creative talent 
in ITV Studios; accelerating  
the growth of ITV Hub; rolling  
out Planet V, our addressable 
advertising platform; 
strengthening our data and tech 
capabilities; and we successfully 
launched BritBox UK. 

We are very focused on building 
a stronger, more diversified and 
structurally sound business. The 
media market is changing rapidly 
and our strategy continues to 
evolve to position ITV to take 
advantage of the opportunities 
in advertising video on demand 
(AVOD) and streaming, while 
mitigating the effect of 
competition for viewing. 

We are very focused  
on building a stronger, 
more diversified  
and structurally  
sound business. 

Strategic Report Chief Executive’s Report

2019 Financial highlights
Total ITV revenue increased by 3% driven 
by 7% growth in total non-advertising 
revenue as we continue to diversify the 
business. ITV Studios total revenue was 
up 9% in 2019 with growth in all areas, 
particularly ITV Studios US and ITV Studios 
International. Direct to Consumer 
revenues grew 4% driven by ITV Hub+. 
Broadcast revenues declined by 2%, 
with continued strong growth in online 
advertising, up 21%, and growth in 
sponsorship and creative partnerships, 
more than offset by the decline in spot 
advertising revenues. 

Adjusted EBITA and adjusted EPS declined 
by 10%. This was a result of the 1.5% decline 
in total advertising revenue and the 
strategic investments we are making to 
drive future growth in the schedule; the 
essential investments; and the launch of 
BritBox UK. ITV Studios adjusted EBITA was 
up 5% year-on-year at £267 million with an 
adjusted EBITA margin stable at 15% – firmly 
within our target range. Broadcast adjusted 
EBITA was down 17% at £462 million. 

Statutory profit before tax fell by 7% to 
£530 million (2018: £567 million) which 
includes a £62 million gain on the sale of the 
London Television Centre (LTVC). Statutory 
EPS increased by 1% to 11.8p (2018: 11.7p), 
with the decline in statutory profit before 
tax offset by the decline in the reported 
effective tax rate, partly as a result of the 
sale of LTVC. 

We were highly cash generative in 2019, 
with profit to cash conversion at 87% and 
our reported net debt to adjusted EBITDA 
leverage was 1.0x. We expect to continue 
to deliver good profit to cash conversion in 
2020, and there are a number of one-off 
cash outflows which can be seen in further 
detail in the Finance Review on page 54.

Reflecting ITV’s continued strong operational 
performance, the Board has proposed a full 
year dividend of 8.0p for 2019.

ITV purpose 
We are focused on all our stakeholders:  
our viewers, our customers, partners, 
programme participants, regulators, 
government, shareholders and debt 
investors. Our own people are extremely 
important to us and we have a range  
of ways to ensure we listen to them  
and respond. 

Our purpose is to be More than TV. We 
connect millions of people every day, make 
content they can’t get enough of and reflect 
and shape the world we live in… and we do 
all this through the power of creativity. 

As a commercial public service broadcaster 
ITV is a major investor in regional creative 
economies. We create shared national 
moments and make programmes for people 
across the whole of the UK, available for free 
to everyone. We contribute to the health of 
democracy, providing trusted, impartial and 
high-quality local and national news. 

It is our purpose and our culture which defines 
our organisation and everything we do. 

Our strategic vision
Viewing habits, technological innovation 
and the competitive landscape are all 
developing. While television continues to 
reach 90% of the population each week, 
viewers and particularly younger viewers, 
are watching less live linear television. 
We continue to see strong growth in online 
viewing and particularly SVOD, which is 
now a significant feature of the market. 
Advertising is also changing with the rapid 
growth in online advertising and the market 
is becoming increasingly competitive. 

While ITV has a strong market position we 
recognise that we need to develop at pace to 
deliver future success and to mitigate the risks 
of the changing market. Our strategic vision is 
to be a digitally led media and entertainment 
company that creates and brings our brilliant 
content to audiences wherever, whenever and 
however they choose. 

We have evolved our strategy to deliver 
this with three clear priorities:

•  Continue to grow UK and Global 

Production

•  Transform our Broadcast business, and

•  Expand our Direct to Consumer activities

At the centre of this is the production and 
commissioning of great content, which we 
are able to monetise through our multiple 
touchpoints in three different business 
models: advertising through linear, online 
and creative partnerhips around our brands; 
selling our content to broadcasters and 
platform owners; and directly to consumers 
through SVOD, merchandise, gaming, and 
events around our brands. 

Being an integrated producer broadcaster 
gives us a competitive advantage. Owning 
and managing our own content enables 
us to drive maximum value from our 
intellectual property (IP). We also have 
a significant promotional engine and  
have the ability to cross promote across 
our business models.

  Johnson v Corbyn: The ITV 
Debate was the most watched 
TV debate of December’s General 
Election with an average audience 
of 7.3 million viewers.

  Noughts and Crosses is 
a scripted title produced by 
Mammoth Screen (part of 
ITV Studios UK) for the BBC, 
and is due for broadcast in 2020.

9

Strategic ReportGovernanceFinancial StatementsAdditional InformationChief Executive’s Report continued

  A Confession was ITV Studios biggest new 

drama on ITV main channel, launching with 
9.5 million viewers.

  Gomorrah is an Italian crime drama, 
produced by Cattleya (part of ITV Studios 
International) for Sky. It is in its fourth season.

  Hell’s Kitchen US remains a huge 
international format. Two seasons were 
produced by ITV America in 2019. 

Strategic progress in 2019
While there is a great deal to do to deliver 
our vision, we are making good progress 
and the benefits of the investments are 
already evident. 

Growing UK and Global Production 
ITV Studios is now a scaled international 
business, delivering good growth at a stable 
margin and we are well on track to deliver 
our target of a 5% average compound 
annual growth rate (CAGR) in total revenue 
at a 14% to 16% margin. In line with our 
strategy, we are growing scripted revenues 
strongly, up 37%, partly driven by the 
significant increase in the original hours 
commissioned by OTT platforms which 
was up 95%. ITV Studios has a large portfolio 
of successful formats that return and travel 
and increasingly we are producing them 
locally, therefore capturing the full margin. 
In 2019 we sold 62 formats with 14 sold 
in three or more countries. We continue 
to attract new creative talent and in 2019 
two highly regarded producers, Patrick 
Spence and Dominic Treadwell-Collins, 
joined ITV. Reflecting growth in key global 
production markets, 58% of Studios 
revenue was generated outside the UK, 
up from 56% in 2018, and ITV Studios 
delivered 37% of ITV plc’s adjusted EBITA. 

We are also on track to deliver 10,000 
production hours by 2021 but in 2019 this 
was impacted by the discontinuation of 
The Jeremy Kyle Show and a number of 
other high volume and lower value daytime 
programmes not returning in the UK 
and internationally. 

Transforming Broadcast
In 2019 we repositioned the ITV brand to drive 
more light viewers and increase reach and 
we have seen an increase in share of viewing 
(SOV) for light viewers. As the media market 
is changing, we are now competing with 
SVOD platforms as well. Our brand 
consideration across all adults was down  
6% as the streamers are reaching real scale 
and investing heavily in marketing. The 
cancellation of The Jeremy Kyle Show 
has affected this score. However, ITV 
outperformed our closest public service 
broadcasters (PSBs) with its decline in brand 
consideration lower than the other PSBs. 
Critical to our strategy is reaching light 
viewers and brand consideration for light 
viewers only declined by one percentage 
point. Given that light viewers is the measure 
we watch most closely, going forward we 
believe it is more appropriate to measure  
our light viewer brand consideration.

We have delivered a good viewing 
performance on-screen and online. We 
maintained ITV Family SOV at the second 
highest level for a decade. We continued 
to deliver mass audiences, with 98% of all 
commercial audiences over five million as 
well as key demographics, with 16–34’s SOV 
on ITV2 up 6%. Total viewing, which combines 
live viewing of ITV channels, recorded and 
video on demand (VOD) was down 4%, 
impacted by the tough comparatives of  
the Football World Cup last year. Over two 
years, total viewing was down 2%. 

Online viewing was strong, up 13%, with 
a 6% increase in dwell time and 28% 
increase in monthly active users. We are 
very pleased to already have 31 million 
registered users on the ITV Hub, ahead 
of our target of 30 million by 2021. 

This performance has been driven by 
our great content and improved user 
experience, supported and enhanced by 
a process of continued development and 
investment around the user interface 
and our underlying digital platform. 

We continue to invest in our data 
capabilities from a technical, value 
realisation, and compliance perspective. 
A better understanding of our data 
processing activities across the business 
enables us to manage privacy risk, whilst 
consolidating our data across the business. 
This enables us to drive viewing – scaling  
our recommendation model and optimising 
our marketing spend. It allows us to  
drive consumer revenues with our  
SVOD subscriber acquisition and churn 
models and grow our addressable 
advertising opportunities. 

We have built and successfully started to 
run live programmatic addressable 
advertising campaigns delivered through 
Planet V, and this will ramp up in March. 
We saw very strong growth in online 
revenue in 2019 but this was more than 
offset by the decline in spot advertising 
revenues impacted by the political and 
economic uncertainty of 2019. ITV’s 
proposition is strong giving immediate 
reach and scale to advertisers in a safe, 
trusted and transparent environment 
and the ITV Hub offers more targeted 
demographics and addressable advertising. 
In 2019 we also strengthened our  
client strategy team and our creative 
partnerships to drive our sponsorship 
and partnerships revenues. 

10 

ITV plc  Annual Report and Accounts 2019

Strategic Report Chief Executive’s Report

Priorities for 2020
We are very focused on the execution of our 
strategy and have specific priorities for 2020.

Growing UK and Global Production
We have three key priorities for ITV Studios. 
Firstly, integrating Talpa into ITV Studios  
and reorganising the distribution and 
commercial division into our three centres  
of excellence – The Creative Network, Global 
Distribution and Global Entertainment.  
This will enable ITV to create more hits, build 
international brands and formats more 
effectively and maximise the value of them. 

Secondly, to further strengthen creative 
talent, in January we announced that Lisa 
Perrin will join ITV as Managing Director 
of ITV Studios International, bringing both 
creative and commercial expertise. 

Thirdly, we are continuing to build and 
monetise a strong pipeline of programmes 
internationally; growing scripted; creating 
global formats; creating programmes 
for OTT platforms; and sustaining our 
core content for ITV Broadcast and 
Direct to Consumer. 

Transforming Broadcast
Key to the strategy is delivering digital 
transformation in Broadcast using data, tech 
and analytics effectively (see further detail 
below). We will also accelerate the growth 
of the ITV Hub to increase viewing and 
monetisable monthly active users (MAUs). 
We will do this by strengthening our content 
offering, further improving the user 
experience with increased personalisation, 
better navigation and features, and 
enhancing its prominence. We will further 
roll out and embed Planet V and key to this is 
a strong VOD offering. We will continue to 
work more closely with advertisers through 
our strategic and creative partnership teams 
to further drive our advertising revenues.

A strong schedule which drives the audiences 
needed by advertisers and the engagement of 
our viewers is essential. We are focused on 
driving mass simultaneous audiences, light 
viewers, live audiences, digital and young 
viewers. In 2020 we will increase our schedule 
cost investment to around £1.11 billion.

Our marketing plans will be focused on 
driving light viewers and ITV Hub viewers, 
with programme prioritisation and equal 
billing for the ITV Hub, and smarter use of 
our data assets. 

Expanding Direct to Consumer
We will grow our subscription business 
through BritBox UK, BritBox US and the 
ITV Hub+.

Our priorities for BritBox UK are growing 
distribution, strengthening the content 
offering and continuing to deliver effective 

11

Being an integrated producer broadcaster  
gives us a competitive advantage. Owning and 
managing our own content enables us to drive 
maximum value from our IP. 

Our significant progress during the year has 
been enabled and supported by our tech 
investment and delivery. We have evolved 
the digital video platform which supports 
the ITV Hub, ITV Hub+ and BritBox; we have 
designed and built Planet V with our tech 
partner, Amobee; and evolved the audience 
data platform. 

Expanding Direct to Consumer (DTC)
In November we successfully launched BritBox 
UK, the largest collection of British box sets all 
in one place, with the BBC as a strategic and 
equity partner, C4 and C5 as content partners 
and EE and BT as distribution partners. Early 
results show a good performance in line with 
our business plan, with brand awareness high 
following a successful advertising and brand 
launch. We are seeing strong subscriber appeal 
with the majority of customers converting to 
become paying subscribers after the free trial 
period. BritBox UK is now on ten platforms 
making it available on 15 million UK TV screens. 

Our other SVOD platforms are performing 
well – ITV Hub+ has over 400,000 
subscribers which is up over 50% year-on-
year, and BritBox US has over one million 
subscribers and is profitable. 

We are also driving competition revenues 
through our competition portal ITV Win, and 
we are building customer relationships and 
engagement around our key brands, including 
merchandise, live events and gaming. 

Delivering our strategic vision
To deliver our strategic vision we have very 
clear priorities across the business.

Growing UK and Global Production 
Demand for great content has never been 
stronger – so this continues to be a real 
growth opportunity. We will continue to 
grow our scripted business, where we are 
seeing strong demand, and increasingly 
from the OTT platforms; we will globalise 
and maximise the value of our key format 
and brands; and we will focus on organic 
growth with mergers and acquisitions (M&A) 
when appropriate.

Transforming Broadcast
ITV remains the only place to get mass 
simultaneous reach at scale and we 
continue to focus on light viewers and 
digital viewing. We will accelerate ITV Hub 
growth; grow addressable VOD; roll out 
Planet V; and build more strategic and 
creative partnerships with advertisers. 

Expanding Direct to Consumer
As we build our relationships directly with 
consumers we will grow SVOD subscribers 
and optimise retention on BritBox UK;  
grow ITV Hub+; continue to develop and 
expand BritBox US and roll out BritBox 
internationally. We will also drive direct to 
consumer revenues through ITV Win and 
focused merchandise and events.

Strategic ReportGovernanceFinancial StatementsAdditional InformationChief Executive’s Report continued

v

  Riding the Dream was a documentary 
on ITV, following Khadijah Mellah, the first 
female British Muslim jockey to win a 
UK race.

  The Graham Norton Show is produced by 

So Television (part of ITV Studios UK) for the 
BBC and has been broadcast for 12 years.

Social Purpose strategy –  
shaping culture for good 

With the massive reach of our platforms, our 
much-loved shows and creative talent, we have 
a unique ability to drive meaningful change.  
In 2019, ITV launched its new Social Purpose 
strategy, setting ambitious targets to shape 
culture for good. We have identified four priority 
areas in which we are committed to making 
a difference, both on and off-screen. 

Better Health

Diversity 
& Inclusion

Environment

Giving Back

Inspiring change in how  
we look after our mental 
and physical health.

Fostering creativity 
by championing diversity  
and encouraging  
inclusion.

Creating programmes  
with the biggest impact 
on the audience and the 
smallest impact on 
the planet.

Giving back to our local 
and international 
 communities through 
causes we care about.

Our Goal:

Our Goal:

Our Goal:

Our Goal:

Encourage 10 million 
people to take action to 
improve their mental  
or physical health 
by 2023.

Improve gender,  
BAME, disability and LBGT+  
representation on and 
off screen by 2022.

Reduce our carbon 
emissions and waste,  
and source responsibly.

Raise over £6 million  
a year for Soccer Aid, 
increase staff  
volunteering and lend 
our support to causes.

   See Social Purpose on pages 44 to 49

marketing. We have a good pipeline of  
new content coming onto BritBox with C4 
in Q2, Film4 in Q3 and our first original 
commission, Spitting Image, expected in  
Q4. With our EE distribution partnership 
going live in Q1 and BritBox UK becoming 
available on YouView and all Freeview Play 
devices in Q2, BritBox UK will be available  
on 20 million UK TV screens in the spring. 
Our marketing will be very focused around 
these planned content and distribution 
launches. While there is clearly increasing 
competition in the SVOD market, research 
shows that there continues to be strong 
demand for uniquely British content and  
for multiple subscriptions. BARB data shows 
the annual growth in homes with any SVOD 
service is 16% and the growth in homes with 
multiple services is 37% year-on-year, with 
over five million homes now having more 
than one subscription.

We are continuing to develop the ITV Hub+ 
and BritBox US, and in 2020 we will be 
launching BritBox in Australia and will  
work to identify other possible  
international markets. 

Our other DTC activities will include further 
growing the ITV Win competition portal  
and focusing on fewer, more valuable 
activities and products around our key 
successful brands. For example, through 
introducing an I’m A Celebrity live attraction, 
scaling the Hell’s Kitchen and Love Island 
games and growing merchandising globally. 
We have decided to stop low margin pay 
per view Boxing. 

Enablers
To deliver the strategy, we need to do four 
things extremely well: ensure we have the 
right capabilities, skills, tools and culture to 
be more agile and flexible; manage our rights 
effectively to maximise the value of our IP; 
build strong partnerships to improve the 

12 

ITV plc  Annual Report and Accounts 2019

Strategic Reportv

 Chief Executive’s Report

distribution, discoverability and prominence 
of all our content; and deliver digital 
transformation right across the business.

This includes work in three areas. Firstly,  
in growing our consumer facing products – 
ITV Hub, ITV Hub+, BritBox, ITV Win and our 
programme apps.

Secondly, it includes digitising our content 
supply chain and core processes. We are 
embedding data-driven insights and 
automation into our processes which  
will deliver efficiency gains, business agility, 
operational scale and revenue uplift. We 
have already started a project to provide our 
scheduling teams with modern digital 
planning tools and data enabled real-time 
insights. We will also shortly be launching 
our rights management project. 

Thirdly, we are looking in depth at our core 
central functions. We recognise that to 
deliver new digital models and ways of 
working we need to invest in developing new 
capabilities across ITV. This means ensuring 
teams have the rights tools and skills and 
our culture is shifting to embrace digital 
ways of working. We have already delivered 
Talent Pay, a new system to pay our talent, 
and we are now working on FreeCon which 
will enable efficient management of the 
entire freelance contracting process. We 
have also launched a workplace tech project 
to ensure people have the right tools and 
this will help smart working. 

Investments and cost savings
Delivering our strategy and ensuring ITV  
has a sustainable future requires  
investment – in the schedule, in BritBox  
UK and in data, tech and the ITV Hub.

In 2018, we set out our £60 million essential 
investment plan over three years to 2021, 
which is on track. In 2019 we invested 
£32 million, which is lower than previously 
guided principally due to the timing of 
payments in relation to our addressable 
advertising platform which will now fall 
in 2020. As previously announced these 
investments will be partly offset by cost 
savings. We continue to target £55 million 
to £60 million of savings by 2022.  
We delivered £25 million in 2019, ahead  
of our £20 million target. 

BritBox UK venture losses were £21 million 
in 2019 and we expect the venture losses  
to be around £55 million to £60 million  
in 2020, broadly equivalent to the net 
investment we previously guided to.

Social purpose
As a commercial public service broadcaster 
and a responsible business, our social 
purpose is very important to our people and 
to delivering our strategy. With the massive 
reach of our platforms, our much-loved 

shows and creative talent, we have a unique 
ability to drive meaningful change. We 
recognise the climate crisis, and the role we 
must play in mitigating the impact on both 
the wider world and our business.

In 2019, we launched our new Social Purpose 
strategy, setting ambitious targets to shape 
culture for good. We’ve identified four 
priority areas in which we are committed  
to making a difference, both on-screen  
and behind the screens. These are:

•  Better Health – inspiring change in how we 
look after our mental and physical health

•  Environment – creating programmes with 
the biggest impact on the audience and 
the smallest impact on the planet

•  Giving Back – giving back to our local  

and international communities through 
causes we care about

•  Diversity and Inclusion – fostering 

creativity by embracing diversity and 
encouraging inclusion. 

We have made a good start in 2019. 
We launched our five year mental wellness 
campaign, including our on-air campaign 
Britain Get Talking, which was the most 
well-known mental health campaign of the 
autumn. We have signed up for and support 
the Taskforce for Climate-related Financial 
Disclosures (TCFD) and were carbon neutral 
in 2019. We helped raise £7.9 million for 
Unicef with Soccer Aid and we continue to 
work hard to try and ensure that ITV reflects 
and represents society on and off-screen. 

Colleagues
Our people are the driving force of ITV and 
are vital to our success as a business. I want 
ITV to be a nurturing and inclusive company 
where everyone can reach their full potential 
and thrive. We have five active colleague 
networks to help strengthen and build our 
diverse and inclusive environment and I have 
set up the ITV Inclusion and Diversity Council 
to share and learn how to drive our progress 
in this area. And the ITV Way reinforces our 
values, defines our ways of working and how 
we treat each other.

Our ambition is to be the most flexible 
employer across the media and entertainment 
industry and we launched Smart Working in 
2019. Our investment in technology and our 
digital transformation will help deliver this. 

Regulation
In 2018 the Government announced the 
Second Chapter in its Obesity strategy. As part 
of that, there was a consultation which closed 
in June 2019 on the possibility of introducing a 
9pm watershed on TV advertising of High Fat 
Salt and Sugar (HFSS) products and similar 
protection for children viewing adverts online. 
The government consultation also included 

an option to make no change to the current 
rules and it has committed to explore options 
to ensure that any restrictions are 
proportionate and evidence based. We are 
fully engaged with this process and believe 
that there is a strong, evidence-based case  
for alternatives to a pre 9pm ban.

The Company continues to keep the 
potential implications of the UK’s departure 
from the European Union under review. 
Workstreams are in place across the 
business to identify, manage and mitigate 
the impact across advertising, broadcast 
licensing, tax, data, copyright and IP. The 
most significant risk is the potential impact 
on the wider advertising market. 

Outlook
Our outlook for the full year 2020 remains 
on track to deliver our medium term targets. 
We have started the year well with very 
strong online viewing up 89% driven 
particularly by The Masked Singer and Love 
Island. ITV’s Family SOV is flat year to date 
and, we have a strong schedule coming up 
with the return of Saturday Night Takeaway, 
new entertainment show The Epic 
Gameshow, dramas including the second 
series of The Bay, and Quiz, and  
the European Football Championships. 

Total advertising revenue is expected to be 
up 2% in Q1. Early indications are that total 
advertising revenue will be down 10% in 
April. In March and April, we have seen an 
impact from travel advertising deferments 
relating to the Coronavirus. All deferments 
to date have been included in this guidance. 

Despite the ongoing uncertainty around the 
outlook for the UK following its departure 
from the European Union we currently remain 
on track to deliver our medium term targets. 
At this stage it is too difficult to assess the 
further implications of the Coronavirus but we 
continue to monitor the situation closely.

We are clear about what we need to do and 
it requires a relentless focus on delivery to 
build a stronger, more diversified and 
structurally sound business. Our people have 
embraced the changes we are making and 
are fully committed and enthusiastic about 
delivering the strategy. I would like to thank 
everyone for their hard work in what has 
been a very busy year at ITV.

We have strong foundations in place and 
the next phase of the strategy will further 
position ITV to take advantage of evolving 
viewing and advertising trends as we 
become a digitally led media and 
entertainment company. In line with 2018 
and 2019, the Board intends to pay another 
8.0p dividend in 2020.

Carolyn McCall
Chief Executive

13

Strategic ReportGovernanceFinancial StatementsAdditional Information  Poldark is produced by Mammoth 

Screen (part of ITV Studios UK) for  
the BBC. The fifth and final series  
was broadcast in 2019. It has sold to  
190 countries since it began in 2015.

14 

ITV plc  Annual Report and Accounts 2019

Strategic ReportInvestor Proposition
ITV has a clear strategy which is already making  
significant progress in building a digitally led media  
and entertainment company. 

A strong platform 
for delivery

ITV is an increasingly global and 
diversified business, with more than 
half of ITV total revenue coming from 
non-advertising. 

However, the market continues to 
change and we have a vision and 
strategy to build on ITV’s unique and 
winning combination of creativity and 
commercial strength. We have clear 
priorities and initiatives which we 
believe will deliver growth and 
strengthen ITV to ensure that it is  
well positioned to address the 
opportunities and challenges of 
a competitive media landscape.  
We are continuing to grow our stable 
margin Studios business, transforming 
Broadcast, and expanding our Direct  
to Consumer business. 

We have delivered a good operational 
performance in 2019, despite the 
economic and political uncertainty, 
which means we are executing the 
strategy from a position of strength.

54%

of total revenue is from  
non-advertising revenue 
streams (2018: 52%)

87%

profit to cash conversion  
(2018: 88%)

Unique market 
position

As an Integrated Producer Broadcaster, 
ITV is in a unique position to create and 
own world-class content, broadcast  
it on one of the biggest and most 
trusted marketing platforms in the  
UK, distribute it globally through its 
international network and use it to 
build valuable relationships directly 
with consumers. Therefore we drive 
revenue and profit through three 
different business models – 
advertisers, broadcasters and 
platform owners, and consumers. 

ITV Studios is a strong and scaled 
international production business, 
creating, owning and managing rights. 
We will continue to grow in key 
creative markets, driving value from 
the strong demand for new and 
returning quality content from new 
and established distribution platforms.

Broader market uncertainty  has 
impacted the advertising market  
and ITV is sensitive to this. However, 
our on-screen and online viewing 
performance is strong. We continue  
to deliver unrivalled audience scale 
and reach and creative marketing 
solutions for advertisers as well as 
addressable advertising on the ITV 
Hub. With trusted and engaging 
brands ITV is well positioned to create 
value by developing and nurturing 
direct relationships with our viewers, 
where people want to spend money on 
a range of content and experiences. 

Good cash generation

We believe that if we successfully 
execute our strategy we will continue  
to deliver good cash generation and  
our disciplined approach to cash, costs 
and capital will enable us to continue  
to invest across the business in line with 
our strategic priorities.

Attractive investment 
opportunities

We have highlighted a number of 
investment opportunities across the 
business, to strengthen and grow 
the business. Areas of focus for this 
investment are in BritBox, in the  
ITV Hub and in data, analytics and 
technology which we will embed  
right across the business as we drive 
our digital transformation. These 
investments will partly be funded  
by cost savings as we become  
a more lean and agile organisation.

8.0p

full year dividend proposed  
by the Board (2018: 8.0p)

Shareholder returns

Reflecting ITV’s continued strong 
operating performance, the Board has 
proposed a dividend of 8.0p for 2019  
in line with its intention. The Board 
plans to pay another 8.0p dividend  
for the full year 2020. The Board 
intends to announce a medium-term 
dividend policy with the full year  
2020 results, once greater clarity  
has been established on the economic 
environment and outlook in the UK 
following its departure from the 
European Union. 

15

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Market Review

The market environment in which we operate is dynamic, increasingly competitive and 
rapidly changing. Consolidation of media and telecoms companies, the increasing influence 
of technology and data, growing consumer demands and the evolution in the way viewers 
consume media, bring both challenges and exciting opportunities.

Key market trends 

Global content 

Scripted

UK
In the UK, we see higher 
demand and stronger viewing 
figures for domestically 
produced content over 
imported series. Original, 
high-quality scripted content 
is central to our strategy  
and essential for the growth 
of broadcasters and OTT 
players, with its ability  
to drive viewing.

We are a major producer of 
scripted content delivering 
some of the most unmissable 
scripted content in 2019 both 
on and off ITV, including 
The Bay, A Confession, Vera, 
Gold Digger, Poldark, Line of 
Duty and World on Fire.

The deficit on high-cost 
productions is covered through 
global and secondary sales, with 
our strategy of making content 
available in different territories, 
on different broadcasters or 
OTT platforms and at different 
times, either exclusively or 
non-exclusively, in order to 
maximise overall revenues.  
As a distributor as well as 
a producer, ITV is in a strong 
position to deficit finance its 
own productions and therefore 
produce high-quality content 
and retain the rights to it as  
well as acquiring rights for 
third-party productions.

Global demand for content has grown strongly over recent 
years, driven by the evolution in the delivery and availability  
of content, with a substantial increase in the number of ways 
to consume content. Viewers are able to choose from a variety 
of free and pay platforms to watch live, catch up, and box set 
content. This, along with the significant growth of online 
players, including Netflix, Amazon, YouTube and Facebook,  
has led to significant growth in online viewing.

The growth in demand for content can be further attributed 
to a number of other factors, including: a larger international 
pay television market; the consolidation of pay providers with 
content companies and distributors; convergence in the 
television market, where telecoms and new media companies 
are competing with traditional media companies for content 
and viewers; new and established online players, such as 
Disney, Apple, Netflix and Amazon investing heavily in  
new original and local content to drive viewing and attract 
subscribers; and online advertising-driven platforms,  
such as Google and Facebook creating a new market for  
short-form and digital content.

Viewers are demanding high-quality global and local content, 
and the proliferation of channels and platforms looking for 
brand-defining content has increased viewer expectations. 
This has driven an increase in production costs of some 
content, particularly scripted due to rising talent costs.

We have also seen changes in the advertising market which 
has become more competitive over recent years. Online 
advertising has grown rapidly with Google and Facebook 
dominating the market for search, online video and display.

  World on Fire was produced by 
Mammoth Screen (part of ITV Studios 
UK) for the BBC in 2019.

16 
16 

ITV plc  Annual Report and Accounts 2019
ITV plc  Annual Report and Accounts 2019

Strategic Report Market Review

Global content 

Scripted

International
In Europe, there has been a 
resurgence in demand for  
local scripted content by 
broadcasters. The OTT 
platforms also drive growth 
across Europe for local scripted 
content, with the platforms 
tailoring their proposition on 
a regional basis to differentiate 
the offerings and attract 
subscribers. There is now also 
global demand for high-quality, 
foreign-language scripted 
content on both broadcast and 
OTT platforms resulting in 
a broadening market for 
European content.

Over the last few years we have 
invested to strengthen our 
position in the European market 
through our acquisitions of  
Tetra Media Studio in France  
and Cattleya in Italy. These 
acquisitions produce both 
long-running and new, critically 
acclaimed foreign-language 
dramas for free-to-air, pay  
and OTT platforms locally and 
internationally. Examples 
include Profilage and Balthazar 
from Tetra Media Studio, and 
Gomorrah, Suburra and Zero 
Zero Zero from Cattleya. 

US
The US dominates global 
production and is the largest 
content market in the world. 
This represents a significant 
opportunity for ITV Studios 
America (scripted division of  
ITV Studios US) , which while 
a small producer in US scripted, 
has a strong, and growing 
presence in this genre.

As with the UK, the market 
continues to see a significant 
increase in demand for drama, 
particularly US drama. Drama  
is brand-defining, and is used  
as a tool for differentiation  
and prominence in an 
increasingly competitive global 
environment. Netflix and 
Amazon are investing heavily  
in high-quality original scripted 
content to attract subscribers, 
and this has significantly 
increased competition in the 
market, particularly for talent.

Leveraging our network 
relationships and international 
distribution network, we have 
expanded our US scripted 
business and are developing 
a portfolio of drama. We are 
taking advantage of the 
increased demand from OTT 
platforms and other viewing 
windows around the world.  
Our 2019 scripted pipeline 
included the delivery of 
Snowpiercer to TNT (with 
international distribution  
on Netflix), and the delivery  
of series five of Good Witch 
to Hallmark.

In recent years in the US, we 
have invested in backing talent 
and IP, rather than large scale 
acquisitions. This allows us to 
attract and collaborate with 
innovative and entrepreneurial 
creatives, with reduced risks  
and attractive returns.

  Snowpiercer stars 

  Balthazar is a French crime drama 

Jennifer Connelly and is due for 
broadcast on TNT in the US in 2020. 
It has already been commissioned 
for a second season.

produced by Tetra Media (part of 
ITV Studios International) for TF1. 
It is has been recommissioned for 
a third season.

17

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Market Review continued

Global content 

Unscripted

UK
While not growing as quickly  
as scripted content, demand  
for unscripted content remains 
strong as networks continue  
to require lower-cost, high-
volume popular series. The UK 
remains the dominant producer 
and exporter of unique 
unscripted formats.

ITV is the largest commercial 
production company for 
unscripted content in the UK. 
The large independent 
production companies, such  
as Endemol Shine Group and 
Fremantle, continue to be  
ITV Studios’ main competitors  
in non-scripted content.

Returning series, including 
The Voice, Love Island, I’m  
a Celebrity... Get Me Out of 
Here!, Come Dine With Me and 
The Chase achieved strong 
audiences in 2019, and continue 
to be very popular in the UK,  
and internationally.

  Dancing on Ice had its 11th 
series in the UK, with an average 
audience of 6.2 million viewers.

US
The US remains a strong and 
vast market for unscripted 
content, with continued demand 
from broadcasters for proven 
successful programming and 
new entertainment formats. 
There is growing pressure in the 
US cable market with significant 
external competition. OTT 
platforms are increasingly 
supplementing their catalogue 
with unscripted titles, which 
provides a lower cost alternative 
to expensive scripted titles, and 
to appeal to new audiences, or 
supplement the viewing of 
existing subscribers.

ITV America (unscripted division 
of ITV Studios US) is one of the 
largest producers of unscripted 
content in the US with over 
400 hours of original content 
produced in 2019. Having 
focused our US acquisitions  
on the unscripted genre and 
grown organically, the business 
has developed a foundation  
of formats, such as Real 
Housewives, Marriage 
Bootcamp, The First 48, and 
Forged in Fire, along with award 
winning Queer Eye, and Girls 
Incarcerated, to Netflix. 
2019 also saw Love Island  
US launch on CBS, which has 
since been recommissioned  
for a second series.

  Crank Yankers returned 
in the US after a 12 year break, 
and was produced by ITV 
America for Comedy Central.

International
Demand remains strong  
across all major territories  
for unscripted content and  
the market demands  
a combination of proven  
global formats, as well as the 
development and production  
of local original ideas.

ITV has a presence in what  
we consider to be the most 
attractive TV production 
markets, leveraging our 
international formats and  
local creative expertise to grow  
our overall business. We have 
further boosted our portfolio 
with the acquisition of  
Armoza Formats, an Israeli 
based formats creator and 
distributor with a catalogue  
that includes global hits,  
The Four and Still Standing.

Formats which continue to drive 
international growth include 
Love Island, I’m A Celebrity…Get 
Me Out Of Here!, Four Weddings, 
The Voice, and Dancing on Ice.

  Four Weddings remains 
a popular format in France. 
It is in its ninth series on TF1.

18 
18 

ITV plc  Annual Report and Accounts 2019
ITV plc  Annual Report and Accounts 2019

Strategic Report Market Review

Broadcast television, online  
and Direct to Consumer

Changes in viewing habits

The number of ways for viewers 
to engage with content has 
expanded and offers increased 
flexibility, which has impacted 
viewing habits globally. We have 
seen a significant increase in 
VOD viewing on TVs (particularly 
connected TVs) and non-TV 
devices (such as smartphones, 
games consoles and tablets). 
This evolution is not uniform 
across demographics, with 
younger viewers spending 
proportionally more time 
consuming video content,  
while older demographics  
spend comparatively more time 
engaging with linear television.

Linear viewing
In the UK, linear viewing remains 
a popular form of media 
entertainment and reaches 90% 
of the population each week. 

Linear television is offered 
through both free-to-air  
and pay services in the UK.  
Free-to-air television is delivered 
through services including, 
Freeview, YouView and  
Freesat, while linear pay 
television is delivered through 
operators such as Sky, BT,  
Virgin and TalkTalk. The market 
dynamics of the pay market  
are changing as established  
pay television providers’ face 
increasing competition from 
telecom providers and the 
established OTT providers.

TV viewing, and in particular 
free-to-air TV and public service 
broadcaster viewing, is more 
resilient in the UK than in other 
markets. This is because per 
capita, we have a higher spend 
on local, original content than 
most other developed markets, 
and also due to the existence  
of the BBC, with which we have 
to compete for viewers but not 
revenue. That in turn gives us 
a platform from which to launch 
SVOD services using similar, 
indigenous content that 
connects to viewers.

The UK average linear television 
viewing in 2019 was 183 minutes 
per person per day, down 5% 
year-on-year (2018: 192 
minutes). There was a large 
decline for 16–34s, the average 
being 90 minutes per day  
(2018: 106 minutes). ITV Family 
remained the largest family  
of channels for 16–34s in the  
K in 2019 (Source: BARB 
seven-day consolidated data).

While it is clear that younger 
viewers do watch less linear 
television, if the right content  
is delivered, they will watch it 
either via linear television or 
online. Love Island on ITV2 and 
I’m A Celebrity…Get Me Out  
Of Here! on the main channel 
were examples of this in 2019, 
with both achieving an episode 
average of over two million 
16-34 year old viewers  
(Source: BARB).

ITV competes for linear viewers 
with the BBC and commercial 
broadcasters, including Channel 
4, Sky and Channel 5. ITV and 
BBC One continue to be the  
only channels consistently able 
to deliver mass audiences. In 
2019, ITV delivered 98% of all 
commercial audiences over five 
million (2018: 98%) and 95% 
over three million (2018: 96%).

In 2019, the ITV Family of 
channels maintained SOV, the 
second highest in a decade at 
23.2%, with the BBC family 
down 1% year-on-year.

Share of viewing  
by broadcaster

 ITV Family 

 BBC Family 

 Channel 4 Family 

 Five Family 

 Sky Family 

 Other 

Source: BARB

23.2%

30.5%

9.8%

6.3%

7.3%

22.9%

  Loose Women celebrated its 20th 
anniversary in 2019. It has an average 
UK daytime audience of 0.9 million,  
and a weekly reach of  
3.4 million viewers.

19

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Market Review continued

Broadcast television, online  
and Direct to Consumer

Changes in viewing habits

Advertising revenue

Online viewing
Online viewing includes catch up 
viewing of broadcaster content 
via the television set or non-TV 
devices, and VOD delivery of 
other long-form content (i.e. 
longer than ten minutes) such 
as box sets and movies via 
platforms such as Sky, Netflix 
and Amazon.

Online viewing has grown 
rapidly over recent years and 
while it is a competitor to linear 
television for viewing, it remains 
small, with linear television 
remaining dominant. In the 
UK we estimate that 70% of 
all viewing of legal long-form 
content is live (2018: 71%), with  
a further 14% time shifted via  
a Personal Video Recorder (PVR) 
and watched within 28 days of 
the original broadcast date 
(2018: 13%).

Of the estimated 16% of content 
viewed on demand (2018: 16%), 
4% is catch up viewing of 
broadcaster content via the 
television set or to non-TV 
devices (2018: 4%). 

The remaining 12% is other VOD 
viewing via services such as Sky, 
Netflix and Amazon (2018: 12%). 
The growth in online viewing 
over recent years has been 
driven by the accessibility of 
these services on smartphones, 
tablets and connected TVs, 
providing flexibility in viewing 
and facilitating viewers to watch 
content whenever, and 
wherever they want.

Long-form content viewing

Advertising revenue is ITV’s 
largest revenue stream and 
is generated through linear 
television, online VOD and 
sponsorship, competing with 
both other commercial 
broadcasters and alternative 
advertising media. ITV’s total 
advertising revenue in 2019  
was £1,768 million, down 1.5% 
year-on-year. As an integrated 
producer broadcaster, revenue 
from these streams helps to 
fund the broadcast of our 
content in the UK and content 
creation globally.

In the UK, television advertising 
(including spot, online VOD, 
sponsorship and other television 
revenues) continued to take 
the second largest share of 
total advertising spend with 
a 21.7% share (2018: 23.7%). 
The decrease year-on-year 
was partly attributed to the 
continued political and 
economic uncertainty in the  
UK, with advertisers reducing 
spend on television to manage 
margins, in addition to using 
online advertising to gain 
short-term impact and benefit 
from low production costs.

 Live  

  Timeshifted (PVR) 
up to 28 days 

  VOD: Broadcaster catch up 

 VOD: Other 

Source: 2019 BARB/Thinkbox data

70%

14%

4%

12%

  Britain’s Got Talent had two series in 2019, 
both averaging a share of over 40% of 16–34s.

  Family Guy was one of the top five 

programmes watched on the ITV Hub in 2019.

20 
20 

ITV plc  Annual Report and Accounts 2019
ITV plc  Annual Report and Accounts 2019

Strategic Report Market Review

Broadcast television, online  

and Direct to Consumer

Advertising revenue

Subscription video-on-demand (SVOD)

In November 2019, ITV launched 
an SVOD proposition with the 
BBC, BritBox UK, which provides 
UK audiences with an unrivalled 
collection of British box sets and 
original series all in one place. 
The service includes BBC, ITV 
and Channel 5 content, with 
Channel 4 and Film4 content 
becoming available in 2020. 
While BritBox UK is new to the 
market and small compared 
to its competitors, it is a unique 
proposition and fills the gap 
in the SVOD market for 
high-quality, British content.

Our existing SVOD propositions 
include ITV Hub+ in the UK, 
BritBox US in the US and  
Canada, and Cirkus in the 
Nordics, Germany, Austria and 
Switzerland, demonstrating our 
ability and ambition to compete 
in this market internationally.

Our focus on SVOD is an 
important part of our strategy. 
We plan to launch BritBox in 
Australia in the second half of 
2020, and continue to look at 
opportunities to launch the 
service on other platforms and 
in other territories, to capitalise 
on the growing global demand 
for SVOD services and to enable 
our content to reach as many 
people as possible.

UK advertising market

 Television 

 Press 

 Radio 

 Outdoor 

 Cinema 

 Online 

21.7%

10.1%

3.1%

5.6%

1.4%

58.1%

Source: Advertising Association 
January 2020

Online advertising has grown 
rapidly, with spend on this 
category increasing by over 50% 
in the last five years. Within 
online advertising, Search is the 
largest, dominated by Google, 
followed by Display and Online 
Video, both dominated by 
Google and Facebook.

The ITV Hub and our 
programmatic addressable 
advertising platform, Planet V, 
allow ITV to compete in this 
market, delivering the key 
demographics online which 
advertisers want. While our 
proposition is small relative to 
Google and Facebook, it allows 
advertisers to access targeted 
advertising at scale around  
our premium inventory in a high-
quality, brand safe, trusted and 
measured environment. 

51% of homes in 
the UK have an 
SVOD service, up 
from 43% in 2018

Source: BARB Q4 2019 data

The UK is a developed market 
for SVOD and this market is 
likely to continue to grow 
further with the upcoming 
launch of new SVOD services 
from US networks and media 
and entertainment companies.

Increasingly homes are 
supplementing their free and 
pay television with other forms 
of paid content, including SVOD 
services such as Netflix and 
Amazon, or by purchasing 
additional channels through 
‘no-contract’ providers, such as 
Now TV. Many households have 
multiple subscriptions to paid 
content, and we expect this to 
increase. Over 50% of homes in 
the UK have at least one SVOD 
service (2018: 43%), with 16% 
having multiple subscriptions, 
and this is growing at a steady 
rate (Source: BARB).

  BritBox UK launched in 
November 2019, providing an 
unrivalled collection of British 
box sets.

Other Direct  
to Consumer

8.4m

Paying Direct  
to Consumer 
relationships

Consumers are increasingly 
willing to pay to engage with 
great brands, content and IP, 
whether that is through SVOD, 
competitions, live events, 
gaming, merchandise or pay  
per view.

Developing higher quality 
insights about our customers 
and viewers is increasingly 
possible and more valuable  
with the greater use of  
data analytics.

Generating revenue directly 
from consumers, while  
currently small, is not new for 
ITV. It presents an area of 
potential growth with our 
fantastic brands and loyal 
viewers. We are focused on  
key activities to drive our viewer 
relationships and maximise 
revenue. Vital to this growth  
is making data analytics a key 
competency across the 
organisation. To support this  
we have invested in technology 
platforms to collect, process, 
store, and analyse these data 
sets. We have also invested in 
the development of an 
improved data governance and 
privacy framework to support 
the activities that enable us to 
turn data into insight.

21

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Our Strategy

In 2018 we undertook a strategic review to help us 
highlight the opportunities for ITV and also the 
challenges we need to address. We are making good 
progress in executing our strategy, to create a stronger, 
more diversified and structurally sound business.  
In 2019 we continued to evolve our strategy to ensure  
we are well placed to take advantage of the rapidly 
changing viewing and advertising opportunities and  
to accelerate our digital transformation.

ITV strategy
Our strategic vision is to be a digitally led 
media and entertainment company that 
creates and brings our brilliant content 
to audiences wherever, whenever and 
however they choose. 

Our vision and our initiatives to drive 
growth and future value are clear, 
building upon ITV’s unique and winning 
combination of creativity and 
commercial strength. We will continue 
to drive profits from three business 
models – from advertisers, broadcasters 
and platform owners; through ITV 
Studios; and directly from consumers. 

Delivering on our strategic vision will be 
achieved by focusing on three areas:

•  Grow UK and Global Production
•  Transform Broadcast
•  Expand Direct to Consumer

These are not independent silos. They 
work together – reinforcing each other, 
creating synergies and delivering value.

Successful delivery of our strategic 
vision is enabled by four areas:

•  People – continue to strengthen both  
our creative and commercial teams. 
Ensure we have the right skillsets and 
culture to deliver our evolving strategic 
vision, including in our technology and 
data functions

•  Rights – ensure we own and manage 
our rights efficiently and effectively. 
Maximise the value of these rights across 
our advertising, Studios and Direct to 
Consumer business models

•  Partnerships – create strong 

partnerships with broadcasters, 
platforms and technology companies 
both in the UK and globally. Work with 
these partners to ensure our content  
is prominent and we can monetise it 
wherever it is consumed

•  Digital – deliver digital transformation 
across our whole business. This includes 
our consumer-facing products, as well 
as our content supply chain and our  
core central functions

22 

ITV plc  Annual Report and Accounts 2019

PartnershipsPeopleDigitalRightsGrowUK and globalproductionTransformBroadcastExpandDirect toConsumer Our Strategy

  Good Witch is a scripted production by 
ITV Studios America for the Hallmark channel. 
It has been recommissioned for a sixth season, 
due for broadcast in 2020.

  Emmerdale remains the UK’s second 
biggest soap, with an average of 6.1 million 
viewers in 2019. It has been on-air for over 
45 years.

Grow 
UK and Global Production 

Transform
Broadcast

Expand
Direct to Consumer 

We are very focused on driving  
our SVOD services in the UK and 
internationally with the successful 
launch of BritBox UK in 2019 and the 
continued strong growth in Hub+ and 
BritBox US subscribers. We are now 
looking to further roll out BritBox 
internationally. 

We are also growing our interactive 
revenues through ITV Win, our 
competitions portal, and focusing  
on driving growth in our Direct to 
Consumer products and engagement 
around our key programme brands. 

We are well positioned to grow our 
Direct to Consumer relationships and 
revenue with our significant reach, 
engagement, insight into viewers and 
enhanced data analytics capabilities.

Our aim is to be a leading creative 
force in global content production. 

The core drivers of this business  
are creative talent, creating and 
effectively monetising hits and 
 being disciplined and efficient. 

We are very focused on:

•  Developing new hits

•  Attracting and retaining leading 
talent, and nurturing the right 
creative and commercial 
environment to do this 

•  Growing our scripted business

•  Globalising and maximising the 
value of our key formats and  
brands as we integrate Talpa 
into ITV Studios 

We will also consider selective value 
creating acquisitions and talent deals 
in both scripted and unscripted to 
obtain creative talent and IP. 

   See KPIs on pages 26

We will transform our Broadcast 
business to ensure that we can address 
the opportunities and challenges of 
structural change and provide a strong, 
branded and data rich relationship  
with our viewers and advertisers.

The four key components of our 
Broadcast strategy are to:

•  Accelerate the growth of ITV Hub, 
including driving digital ad-funded 
viewing, particularly amongst our 
light viewers

•  Grow and deliver our addressable 
advertising capabilities, including 
strengthening our data, analytics 
and digital capabilities. Our 
addressable advertising is initially  
on the ITV Hub

•  Build more strategic and creative 
partnerships with our advertisers

•  Continue to drive mass audiences, 
which remain highly valuable to  
our advertisers

We will deliver on these areas whilst 
maximising the total value of our 
Studios content across both linear  
and our digital products.

23

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Our Business Model

Our strategic vision is to be a digitally led media and entertainment 
company that creates and brings our brilliant content to audiences 
wherever, whenever and however they choose.

We will continue to grow  
the UK and global content 
business, transform our 
Broadcast business, and 
expand our Direct to Consumer 
business, creating value in 
developing and enhancing  
our consumer relationships.  
We are confident that our 
vision and strategy is the  
right long-term plan for  
ITV in a dynamic market 
environment.

The successful execution of  
our strategy will strengthen, 
diversify and grow ITV, 
creating a robust, future-
facing digital business. 

Competitive advantage

World-class 
content
At the core of ITV  
is our focus on 
creativity and 
content, whether 
selling our unique 
content around 
the world or 
investing in 
third-party 
content to 
broadcast across 
multiple platforms. 
Internationally  
we have built 
production and 
distribution scale  
in key global 
creative markets 
through organic 
growth, selective 
acquisitions and 
talent deals.

Global formats  
& distribution
ITV has built 
relationships 
globally with 
major networks, 
platform 
owners and 
local broadcasters, 
and owns the 
rights to a diverse 
portfolio of  
shows, particularly 
drama and 
entertainment, 
for international 
distribution.

Delivering 
unrivalled 
commercial 
audiences
The scale of our 
channels and 
the significant 
investment we 
make in quality 
content give ITV 
unique scale and 
reach across the 
key demographics 
on our main 
channel and 
more targeted 
audiences on our 
family of channels 
and the ITV Hub.

Intellectual 
property 
ITV has developed 
and acquired 
shows that are 
hugely popular. 
Owning this 
intellectual 
property allows 
us to monetise  
it internationally 
through 
programme and 
format sales  
and also 
commercially in 
the development 
of interactive 
experiences, 
games, apps  
and consumer 
products.

90%

Our channels reach 
90% of the 
UK population 
each week

31m

We have 31m 
registered users in 
the UK, with over 
80% of 16–34s 
registered

£1.1bn

We invest  
£1.1 billion annually 
in content for  
our UK family 
of channels

46,000+

hours of television 
and film content 
in the Global 
Entertainment 
catalogue

Our strategic assets

Our strategic assets underpin ITV’s competitive advantage

Creating and owning the 
rights to quality content 
and intellectual property

Our strong, trusted 
brand, products  
and culture

Our talented 
commercial and 
creative people

24 

ITV plc  Annual Report and Accounts 2019

PartnershipsPeopleDigitalRightsGrowUK and globalproductionTransformBroadcastExpandDirect toConsumer Our Business Model

Our diversified revenue streams

Creating value for…

By developing, owning and managing the rights to content, ITV is 
able to maximise the value of its programme brands across a range 
of revenue streams. This makes ITV a more diversified business  
and enables it to drive value from different revenue models.

Advertising
Our family of channels and the ITV Hub drive significant advertising 
revenues from the ability to deliver mass audiences and more 
targeted demographics on linear television and addressable 
advertising on the ITV Hub. This funds our investment in the 
programme budget.

Commercial partnerships
We work with advertisers and advertising agencies to provide  
unique and innovative commercial and creative partnerships and 
sponsorship opportunities that extend beyond pure spot advertising.

Direct to Consumer
We monetise our consumer interactions through SVOD, 
competitions, live events and merchandising. In the UK, we currently 
generate SVOD revenue through the ITV Hub+ and BritBox UK 
following its successful launch in 2019. Internationally, we deliver 
SVOD revenues through our joint venture with the BBC, BritBox US,  
in the US and Canada, and Cirkus in the Nordics, Germany, Austria  
and Switzerland. In 2020 we will look to further roll out  
BritBox internationally. 

Pay
We earn pay revenue from platforms in the UK by licensing our  
HD channels and our online VOD services.

Original production
We produce original content commissions for broadcasters and  
platform owners internationally from our production bases in the UK,  
the US, the Netherlands, Germany, France, Italy, Australia, the Nordics  
and the Middle East.

Distribution 
We own the rights to a significant catalogue of programmes and 
formats that we sell and license to broadcasters and platform 
owners internationally. The strong global demand for content 
provides a significant opportunity for us.

Advertisers
Through delivering unique scale 
and breadth of demographics  
as well as targeted advertising 
opportunities and new innovative 
ways of engaging with consumers 
around quality programme brands.

Audiences
Through a varied, high-quality 
programming schedule, which  
they can watch and engage with 
on a variety of platforms.

Broadcasters and  
platform owners
Through delivering quality 
programming that they can  
then monetise through their  
own business models.

Customers
Through our Direct to Consumer 
business we drive engagement  
and interaction with our much 
loved brands.

Shareholders
Through a track record of creating 
shareholder value and delivering 
significant shareholder returns.

Debt investors
Through a track record of delivering 
strong profit to cash conversion.

Our people
Through investing in and 
developing our talent and  
creating a culture that nurtures 
them to be productive, commercial 
and creative.

Risk Management Framework

ITV operates in an increasingly complex 
business environment and there are risks 
to the delivery of our strategic goals and 
the sustainability of our business model. 
We have identified the key risks through 
our risk management framework and  
we have considered them as part of our 

viability assessment. The risk management 
framework also provides the tools to 
manage and continually review our risks 
and seeks to drive accountability and the 
insight required for the Board to monitor 
our risk management system. This also 
allows management and the Board to 

adapt the strategy to ensure that we are 
not taking unnecessary risks and that the 
underlying risks in the strategy are being 
appropriately mitigated, therefore 
enabling delivery of the strategy. 

25

Strategic ReportGovernanceFinancial StatementsAdditional InformationKey Performance Indicators (KPIs)

We defined our KPIs to align our performance and accountability to our 
strategic priorities. As we continue to evolve our strategy, our KPIs may be 
redefined to ensure they remain appropriate to our business and our priorities. 
In 2018, we set targets or strategic ambitions for our KPIs for three years  
to 2021 where it is appropriate to do so.

ITV Group

Adjusted EPS1

Total non-advertising 
revenues

Cost savings

Profit to cash 
conversion1 

Total Studios  

revenue growth

Studios adjusted 

EBITA margin2

Total production 

Total advertising 

Definition
Adjusted EPS represents the 
adjusted profit for the year 
attributable to equity 
shareholders. Adjusted profit 
is defined as profit for the 
year attributable to equity 
shareholders after adding back 
exceptional items and including 
high-end production tax credits. 
Further adjustments include 
amortisation and impairment  
of assets acquired through 
business combinations, net 
financing costs and the tax 
effects relating to these  
items. It reflects the business 
performance of the Group in 
a consistent manner and in 
line with how the business is 
managed and measured on 
a day-to-day basis.

Performance
Adjusted EPS decreased by 10% 
from 15.4p to 13.9p. This was 
predominantly due to a decline 
in net advertising revenue (NAR), 
higher schedule costs, and the 
impact of our investments to 
support our strategic priorities. 
This more than offset growth in 
VOD and ITV Studios.

Definition
Cost savings are permanent 
savings to the business. 
Managing our cost base is key 
as we aim to run our business 
as efficiently as possible and 
fund investments in line with 
our strategic priorities.

Performance
We delivered £25 million of cost 
savings in 2019 which was ahead 
of the target of £20 million  
for the year. ITV’s cost savings 
target remains at £55 million  
to £60 million by 2022.

Definition
Total non-advertising revenue 
is total ITV revenue (including 
internal revenue) excluding 
advertising revenue from net 
advertising revenue (NAR), 
VOD and sponsorship. This is 
an important measure as we 
continue to rebalance the 
business away from our 
reliance on advertising. 

Performance
Non-advertising revenue 
increased by 7% in 2019 driven 
by growth in ITV Studios total 
revenue of 9% to £1,822 million 
along with 4% growth in Direct 
to Consumer revenue to 
£84 million. This growth was 
marginally offset by a decline  
in SDN revenues and other 
Broadcast revenues. 

Definition
This is our measure of our 
effectiveness of cash generation 
used for working capital 
management. It is calculated 
as our adjusted cash flow as  
a proportion of adjusted EBITA. 
Adjusted cash flow, which 
reflects the cash generation  
of our underlying business, is 
calculated on our statutory cash 
generated from operations and 
adjusted for exceptional items, 
net of capex on property, plant 
and equipment (excluding capex 
relating to the relocation to our 
new London headquarters) and 
intangible assets, and including 
the cash impact of high-end 
production tax credits.

Performance
Profit to cash conversion was 
87% in the year and included 
investment in Planet V, in 
scripted content and in BritBox 
UK (2018: 88%). Excluding the 
investment into BritBox UK, 
profit to cash was 88%.

Target
3 years to 2021

Target
4 years to 2022

Target
3 years to 2021

Grow by at least 5% CAGR

Deliver £55–£60 million 
run-rate of savings by 2022

Maintain at around 85%

2019
13.9p

.

0
7
1

.

0
6
1

.

4
5
1

.

9
3
1

2019
£2,117m

7
1
1
2

,

1
7
9
1

,

4
7
8
1

,

7
8
6
1

,

10%
decline in 2019

2016 not  
fully restated  
for IFRS 15

7%
growth in 2019

2019
87%

7
9

1
9

8
8

7
8

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

1.  A full reconciliation between our adjusted and statutory results is provided in the APMs on page 53.

26 

ITV plc  Annual Report and Accounts 2019

Grow

UK and Global production

Transform

Broadcast

revenue

Definition

hours

Definition

Definition

Definition

Total Studios revenue 

This is the key profitability 

Total hours of programming 

Total advertising revenue 

measures the scale and success 

measure used across the Studios 

produced is an important 

of our global studios business. 

business. The profile of adjusted 

measure of the scale and 

measures all our advertising 

revenues and includes ITV 

It includes revenues from 

EBITA margin differs for 

success of our global studios 

Family NAR, VOD, sponsorship 

programmes sold to the ITV 

production and distribution 

business. It measures the 

and other advertising revenues.

Network, which as an integrated 

activities, and further varies 

number of hours produced 

producer broadcaster are an 

with each production due to 

across all genres and 

Performance

important part of our business.

genre and maturity. Adjusted 

geographies for ITV and 

Performance

earnings before interest, tax 

other broadcasters and 

and amortisation (EBITA) is 

platform owners.

ITV Studios total revenue grew 

calculated by adding back 

9% to £1,822 million. Revenue 

exceptional items and including 

Performance

Total advertising revenue 

declined by 1.5% to £1,768 

million with strong growth  

in online revenues, up 21%,  

along with growth in 

growth was driven by ITV 

Studios US and ITV Studios 

high-end production tax credits. 

The number of hours of content 

sponsorship and creative 

It reflects the underlying 

produced by ITV Studios 

partnerships revenue.  

International, as we continue  

performance of the business 

declined by 6% to 8,393 hours. 

This was more than offset  

to build our capabilities in key 

and provides a more meaningful 

This was driven by a reduction  

by a decline in NAR which 

creative markets. 

comparison of how the business 

in a number of high volume 

continued to be impacted  

is managed and measured on 

shows not returning in the  

by the macro environment. 

Total organic revenue, which 

a day-to-day basis. The margin  

UK and Internationally.  

excludes our 2019 acquisitions 

is calculated based on total  

However, total revenue grew  

and is adjusted for currency, 

ITV Studios revenue.

by 9% in the year. 

was also up 9%. There was no 

net currency impact in the year.

Performance

We remain on track to deliver 

ITV Studios adjusted EBITA 

our target of 10,000 production 

margin was 15%, consistent  

hours by 2021.

with prior year and with our 

target range. 

Target

3 years to 2021

Grow by at least 5% 

average CAGR

2019

£1,822m

2

2

8

,

1

0

7

6

,

1

9

7

5

,

1

5

9

3

,

1

Target

3 years to 2021

Target 

3 years to 2021

Maintain at 14% to 16%

Grow to 10,000

2019

15%

7

1

5

1

5

1

5

1

2019

8,393 hours

7

1

9

,

8

8

6

4

,

8

3

9

3

,

8

2

0

8

,

7

Strategic ambition

To grow total advertising 

in a flat NAR market

2019

£1,768m

3

3

8

,

1

1

8

7

,

1

5

9

7

,

1

8

6

7

,

1

9%

growth in 2019

Flat in 2019

6%

decline in 2019

1.5%

decline in 2019

Strategic Report 
 Key Performance Indicators

ITV Group

Grow
UK and Global production

Transform
Broadcast

Adjusted EPS1

Total non-advertising 

Cost savings

revenues

Profit to cash 

conversion1 

Total Studios  
revenue growth

Studios adjusted 
EBITA margin2

Total production 
hours

Total advertising 
revenue

Definition

Definition

Definition

Definition

Adjusted EPS represents the 

Total non-advertising revenue 

Cost savings are permanent 

This is our measure of our 

adjusted profit for the year 

is total ITV revenue (including 

savings to the business. 

effectiveness of cash generation 

attributable to equity 

internal revenue) excluding 

Managing our cost base is key 

used for working capital 

shareholders. Adjusted profit 

advertising revenue from net 

as we aim to run our business 

management. It is calculated 

is defined as profit for the 

year attributable to equity 

advertising revenue (NAR), 

as efficiently as possible and 

as our adjusted cash flow as  

VOD and sponsorship. This is 

fund investments in line with 

a proportion of adjusted EBITA. 

shareholders after adding back 

an important measure as we 

our strategic priorities.

exceptional items and including 

continue to rebalance the 

high-end production tax credits. 

business away from our 

Performance

Adjusted cash flow, which 

reflects the cash generation  

of our underlying business, is 

Further adjustments include 

reliance on advertising. 

We delivered £25 million of cost 

calculated on our statutory cash 

amortisation and impairment  

of assets acquired through 

business combinations, net 

financing costs and the tax 

effects relating to these  

Performance

savings in 2019 which was ahead 

generated from operations and 

of the target of £20 million  

adjusted for exceptional items, 

Non-advertising revenue 

for the year. ITV’s cost savings 

net of capex on property, plant 

increased by 7% in 2019 driven 

target remains at £55 million  

and equipment (excluding capex 

by growth in ITV Studios total 

to £60 million by 2022.

items. It reflects the business 

revenue of 9% to £1,822 million 

performance of the Group in 

along with 4% growth in Direct 

a consistent manner and in 

to Consumer revenue to 

line with how the business is 

£84 million. This growth was 

managed and measured on 

marginally offset by a decline  

a day-to-day basis.

in SDN revenues and other 

Broadcast revenues. 

Performance

Adjusted EPS decreased by 10% 

from 15.4p to 13.9p. This was 

predominantly due to a decline 

in net advertising revenue (NAR), 

higher schedule costs, and the 

impact of our investments to 

support our strategic priorities. 

This more than offset growth in 

VOD and ITV Studios.

relating to the relocation to our 

new London headquarters) and 

intangible assets, and including 

the cash impact of high-end 

production tax credits.

Performance

Profit to cash conversion was 

87% in the year and included 

investment in Planet V, in 

scripted content and in BritBox 

UK (2018: 88%). Excluding the 

investment into BritBox UK, 

profit to cash was 88%.

Definition
Total Studios revenue 
measures the scale and success 
of our global studios business. 
It includes revenues from 
programmes sold to the ITV 
Network, which as an integrated 
producer broadcaster are an 
important part of our business.

Performance
ITV Studios total revenue grew 
9% to £1,822 million. Revenue 
growth was driven by ITV 
Studios US and ITV Studios 
International, as we continue  
to build our capabilities in key 
creative markets. 

Total organic revenue, which 
excludes our 2019 acquisitions 
and is adjusted for currency, 
was also up 9%. There was no 
net currency impact in the year.

Definition
This is the key profitability 
measure used across the Studios 
business. The profile of adjusted 
EBITA margin differs for 
production and distribution 
activities, and further varies 
with each production due to 
genre and maturity. Adjusted 
earnings before interest, tax 
and amortisation (EBITA) is 
calculated by adding back 
exceptional items and including 
high-end production tax credits. 
It reflects the underlying 
performance of the business 
and provides a more meaningful 
comparison of how the business 
is managed and measured on 
a day-to-day basis. The margin  
is calculated based on total  
ITV Studios revenue.

Performance
ITV Studios adjusted EBITA 
margin was 15%, consistent  
with prior year and with our 
target range. 

Definition
Total hours of programming 
produced is an important 
measure of the scale and 
success of our global studios 
business. It measures the 
number of hours produced 
across all genres and 
geographies for ITV and 
other broadcasters and 
platform owners.

Performance
The number of hours of content 
produced by ITV Studios 
declined by 6% to 8,393 hours. 
This was driven by a reduction  
in a number of high volume 
shows not returning in the  
UK and Internationally.  
However, total revenue grew  
by 9% in the year. 

We remain on track to deliver 
our target of 10,000 production 
hours by 2021.

Definition
Total advertising revenue 
measures all our advertising 
revenues and includes ITV 
Family NAR, VOD, sponsorship 
and other advertising revenues.

Performance
Total advertising revenue 
declined by 1.5% to £1,768 
million with strong growth  
in online revenues, up 21%,  
along with growth in 
sponsorship and creative 
partnerships revenue.  
This was more than offset  
by a decline in NAR which 
continued to be impacted  
by the macro environment. 

Target

3 years to 2021

Target

4 years to 2022

Target

3 years to 2021

Grow by at least 5% CAGR

Deliver £55–£60 million 

Maintain at around 85%

run-rate of savings by 2022

Target
3 years to 2021

Grow by at least 5% 
average CAGR

Target
3 years to 2021

Target 
3 years to 2021

Maintain at 14% to 16%

Grow to 10,000

2019

13.9p

0

.

7

1

0

.

6

1

4

.

5

1

9

.

3

1

2019

£2,117m

7

1

1

,

2

1

7

9

,

1

4

7

8

,

1

7

8

6

,

1

10%

decline in 2019

7%

growth in 2019

2019

87%

7

9

1

9

8

8

7

8

2019
£1,822m

2
2
8
1

,

0
7
6
1

,

9
7
5
1

,

5
9
3
1

,

2016 not  
fully restated  
for IFRS 15

9%
growth in 2019

2019
15%

7
1

5
1

5
1

5
1

2019
8,393 hours

7
1
9
8

,

8
6
4
8

,

3
9
3
8

,

2
0
8
7

,

Flat in 2019

6%
decline in 2019

1.5%
decline in 2019

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

2.  A full reconciliation between our adjusted and statutory results is provided in the APMs.

27

Strategic ambition

To grow total advertising 
in a flat NAR market

2019
£1,768m

3
3
8
1

,

1
8
7
1

,

5
9
7
1

,

8
6
7
1

,

Strategic ReportGovernanceFinancial StatementsAdditional Information 
Key Performance Indicators continued

Transform
Broadcast

Expand 

Direct to Consumer

Online revenue 
growth

Total ITV viewing1

ITV Family share 
of viewing (SOV)

Online viewing

ITV Hub registered 

Brand consideration

Direct to  

user accounts

Consumer revenue

Paying product 

relationships

Definition
Online revenues are advertising 
revenues from VOD via the  
ITV Hub. With the investment  
in the ITV Hub and the 
significant growth of viewing  
on the ITV Hub these are now  
a material part of our advertising 
revenues and an important 
measure of our success.

Performance
Online revenue continued to 
grow strongly, up 21% in 2019,  
as we delivered significant 
growth in online viewing, 
up 13%. 

Definition
Keeping our viewing healthy 
is vital for our advertising 
proposition. Total ITV viewing 
is the total number of hours 
spent watching ITV channels  
live and recorded within 28 days, 
third-party VOD platforms, 
ITV Hub on owned and operated 
and ad-funded platforms, 
ITV Hub+, and managed  
YouTube channels. 

Definition
Keeping our free-to-air 
proposition strong and our 
audiences healthy is vital for  
the Broadcast business, and  
ITV Family SOV helps measure 
this. ITV Family SOV is the total 
viewing audience over the year 
achieved by ITV’s family of 
channels as a proportion of  
total television viewing, 
including the BBC Family.

Performance
Total ITV viewing declined by  
4% to 16.3 billion hours. This  
was in line with the market and 
includes strong comparatives 
from the Football World Cup in 
2018. Across two years, ITV total 
viewing was down 2% compared 
to the market which was down 
8% over the same period.

External source: BARB, Crocus, comScore 
Data Analystics and third-party platforms

Performance
ITV Family SOV was flat in 2019 
at 23.2%, which is our second 
highest SOV performance for  
a decade. Within this, ITV main 
channel and the other ITV 
channels were flat at 16.9%  
and 6.3% respectively, which 
was a strong performance  
given 2018 included the  
Football World Cup. ITV2  
was the most watched digital 
channel for 16-34s, growing  
6% to a SOV of 6.4% for the 
target demographic. 

External source: BARB/AdvantEdge

Definition
Online viewing is an important 
indicator of our online success  
as it measures how long viewers 
are spending online watching 
long-form content2. It is 
calculated as the total number 
of hours ITV VOD content is 
viewed on owned and operated 
ad-funded platforms and ITV 
Hub+ viewing.

Performance
The ITV Hub and ITV Hub+, the 
online home for our family of 
channels and content, is  
growing rapidly, driven by 
viewers’ appetite for our 
content on catch up, VOD  
and simulcast. Online viewing 
was up 13% in 2019, driven by 
viewing on connected TVs. 

External source: Crocus

ITV Hub for simulcast as well  

brand consideration for light 

version of the ITV Hub.

Target
3 years to 2021

Double digit growth  
per annum

2019
21%

2
4

6
3

1
2

4
1

Strategic ambition

Strategic ambition

To maintain total viewing1

Above 21%

2019
16.3bn hours

.

9
6
1

.

6
6
1

.

0
7
1

.

3
6
1

2019
23.2%

.

3
1
2

.

7
1
2

.

2
3
2

2

.

3
2

Target
3 years to 2021

Double digit growth  
per annum

2019
506m hours

6
0
5

7
4
4

7
3
3

0
4
2

4%

decline in 2019

Flat in 2019

13%

growth in 2019

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

17

18

19

1.  Maintain total viewing compared to the 2015 – 2018 average of 16.8 billion hours.
2.  Long-form is content which is more than ten minutes in length.

28 

ITV plc  Annual Report and Accounts 2019

Definition

Definition

Definition

Definition

A registered user is an individual 

UK public perception of the ITV 

Direct to Consumer revenue is 

We aim to grow ITV’s Direct to 

viewer who has signed up to the 

brand as measured by YouGov. 

a key measure of the success 

Consumer revenues through 

ITV Hub who has been active in 

Our brand perception is very 

of our strategy. It measures 

increasing the number of people 

the last three years. The size of 

important as we look to attract 

revenue generated directly  

who pay for an ITV product as 

our viewer online reach is key  

light viewers to ITV and build 

from relationships with a 

well as increasing spend per 

for our advertising proposition. 

a Direct to Consumer business.

customer through the purchase 

customer. This KPI measures 

of goods and services, and entry 

the total number of paying 

Performance

Performance

into competitions.

The ITV Hub grew the number 

Brand consideration in 2019 was 

relationships we have 

with consumers. 

of registered user accounts  

by 12% to 31 million in 2019, 

53%, down six percentage points 

Performance

on 2018. This was impacted by 

Direct to Consumer revenue 

Performance

achieving the 2021 target two 

the strong competition from  

grew 4% to £84 million in 2019, 

Paying product relationships 

years early. This growth is driven 

the SVOD platforms who are 

and we are on track to achieve 

declined by 2% to 8.4 million 

by the great content and good 

reaching real scale and investing 

the £100 million revenue by 

in 2019. The target excludes 

user experience, supported  

heavily in marketing. It was also 

2021 as set out in the strategy. 

relationships from BritBox UK.

and enhanced by a process 

of continued improvement 

and investment. 

impacted by the discontinuation 

The target excludes revenue 

of The Jeremy Kyle Show. ITV 

from BritBox UK.

outperformed our closest PSB’s 

There was a decline in the 

number of pay per view 

The ITV Hub helps ITV reach 

consideration than the other 

driven by an increase in 

valuable younger audiences, 

PSBs. Critical to our strategy 

subscriptions to ITV Hub+, 

due to the discontinuation of 

the low value Boxing pay per 

who are increasingly using the 

is reaching light viewers and 

the subscription ad-free  

view proposition as we focus on 

with a lower decline in brand 

Growth was predominantly 

relationships in the year, largely 

as catch up. Over 80% of the 

viewers only declined by one 

UK’s 16-34 year olds are 

registered on the ITV Hub. 

percentage point. 

Simulcast requests were up  

Given that light viewers is the 

17% year-on-year. 

measure we watch most closely, 

going forward we believe it is 

more appropriate to measure our 

light viewer brand consideration.

External source: YouGov

more profitable opportunities. 

Excluding Boxing pay per view, 

paying relationships were 

marginally up year-on-year, 

driven by ITV Hub+ subscribers 

and live event attendees.

We are on track to deliver our 

target of 10 million paying 

product relationships by 2021.

Target

3 years to 2021

Increase to 30 million

2019

30.8m

8

.

0

3

6

.

7

2

3

.

1

2

9

.

6

1

Target

3 years to 2021

Increase to 60%  

for all adults

2019

52.9%

1

.

8

5

9

.

8

5

3

.

6

5

9

.

2

5

Target

3 years to 2021

Grow to at least  

£100 million

2019

£84m

5

6

8

5

1

8

4

8

Target

3 years to 2021

Grow to 10 million

2019

8.4m

5

.

8

4

.

8

7

.

6

12%

growth in 2019

6%

decrease in 2019

4%

growth in 2019

a

/

n

16

2%

decline in 2019

Strategic Report Key Performance Indicators

Transform

Broadcast

Expand 
Direct to Consumer

Online revenue 

growth

Total ITV viewing1

Online viewing

ITV Family share 

of viewing (SOV)

ITV Hub registered 
user accounts

Brand consideration

Direct to  
Consumer revenue

Paying product 
relationships

Definition

Definition

Definition

Definition

Online revenues are advertising 

Keeping our viewing healthy 

Keeping our free-to-air 

revenues from VOD via the  

is vital for our advertising 

proposition strong and our 

Online viewing is an important 

indicator of our online success  

ITV Hub. With the investment  

proposition. Total ITV viewing 

audiences healthy is vital for  

as it measures how long viewers 

in the ITV Hub and the 

is the total number of hours 

the Broadcast business, and  

are spending online watching 

significant growth of viewing  

spent watching ITV channels  

ITV Family SOV helps measure 

long-form content2. It is 

on the ITV Hub these are now  

live and recorded within 28 days, 

this. ITV Family SOV is the total 

calculated as the total number 

a material part of our advertising 

third-party VOD platforms, 

viewing audience over the year 

of hours ITV VOD content is 

revenues and an important 

ITV Hub on owned and operated 

achieved by ITV’s family of 

viewed on owned and operated 

measure of our success.

channels as a proportion of  

ad-funded platforms and ITV 

and ad-funded platforms, 

ITV Hub+, and managed  

YouTube channels. 

total television viewing, 

including the BBC Family.

Hub+ viewing.

Performance

grow strongly, up 21% in 2019,  

Performance

Performance

The ITV Hub and ITV Hub+, the 

Performance

Online revenue continued to 

as we delivered significant 

growth in online viewing, 

up 13%. 

Total ITV viewing declined by  

ITV Family SOV was flat in 2019 

online home for our family of 

4% to 16.3 billion hours. This  

at 23.2%, which is our second 

channels and content, is  

was in line with the market and 

highest SOV performance for  

growing rapidly, driven by 

includes strong comparatives 

a decade. Within this, ITV main 

viewers’ appetite for our 

from the Football World Cup in 

channel and the other ITV 

content on catch up, VOD  

2018. Across two years, ITV total 

channels were flat at 16.9%  

and simulcast. Online viewing 

viewing was down 2% compared 

and 6.3% respectively, which 

was up 13% in 2019, driven by 

to the market which was down 

was a strong performance  

viewing on connected TVs. 

8% over the same period.

External source: BARB, Crocus, comScore 

Data Analystics and third-party platforms

given 2018 included the  

Football World Cup. ITV2  

was the most watched digital 

channel for 16-34s, growing  

6% to a SOV of 6.4% for the 

target demographic. 

External source: BARB/AdvantEdge

External source: Crocus

Strategic ambition

Strategic ambition

Double digit growth  

To maintain total viewing1

Above 21%

2019

16.3bn hours

9

.

6

1

6

.

6

1

0

.

7

1

3

.

6

1

2019

23.2%

3

.

1

2

7

.

1

2

2

.

3

2

2

.

3

2

Target

3 years to 2021

per annum

2019

21%

2

4

6

3

1

2

4

1

Target

3 years to 2021

Double digit growth  

per annum

2019

506m hours

6

0

5

7

4

4

7

3

3

0

4

2

Definition
A registered user is an individual 
viewer who has signed up to the 
ITV Hub who has been active in 
the last three years. The size of 
our viewer online reach is key  
for our advertising proposition. 

Definition
UK public perception of the ITV 
brand as measured by YouGov. 
Our brand perception is very 
important as we look to attract 
light viewers to ITV and build 
a Direct to Consumer business.

Performance
The ITV Hub grew the number 
of registered user accounts  
by 12% to 31 million in 2019, 
achieving the 2021 target two 
years early. This growth is driven 
by the great content and good 
user experience, supported  
and enhanced by a process 
of continued improvement 
and investment. 

The ITV Hub helps ITV reach 
valuable younger audiences, 
who are increasingly using the 
ITV Hub for simulcast as well  
as catch up. Over 80% of the 
UK’s 16-34 year olds are 
registered on the ITV Hub. 
Simulcast requests were up  
17% year-on-year. 

Performance
Brand consideration in 2019 was 
53%, down six percentage points 
on 2018. This was impacted by 
the strong competition from  
the SVOD platforms who are 
reaching real scale and investing 
heavily in marketing. It was also 
impacted by the discontinuation 
of The Jeremy Kyle Show. ITV 
outperformed our closest PSB’s 
with a lower decline in brand 
consideration than the other 
PSBs. Critical to our strategy 
is reaching light viewers and 
brand consideration for light 
viewers only declined by one 
percentage point. 

Given that light viewers is the 
measure we watch most closely, 
going forward we believe it is 
more appropriate to measure our 
light viewer brand consideration.

External source: YouGov

Definition
Direct to Consumer revenue is 
a key measure of the success 
of our strategy. It measures 
revenue generated directly  
from relationships with a 
customer through the purchase 
of goods and services, and entry 
into competitions.

Performance
Direct to Consumer revenue 
grew 4% to £84 million in 2019, 
and we are on track to achieve 
the £100 million revenue by 
2021 as set out in the strategy. 
The target excludes revenue 
from BritBox UK.

Growth was predominantly 
driven by an increase in 
subscriptions to ITV Hub+, 
the subscription ad-free  
version of the ITV Hub.

Definition
We aim to grow ITV’s Direct to 
Consumer revenues through 
increasing the number of people 
who pay for an ITV product as 
well as increasing spend per 
customer. This KPI measures 
the total number of paying 
relationships we have 
with consumers. 

Performance
Paying product relationships 
declined by 2% to 8.4 million 
in 2019. The target excludes 
relationships from BritBox UK.

There was a decline in the 
number of pay per view 
relationships in the year, largely 
due to the discontinuation of 
the low value Boxing pay per 
view proposition as we focus on 
more profitable opportunities. 
Excluding Boxing pay per view, 
paying relationships were 
marginally up year-on-year, 
driven by ITV Hub+ subscribers 
and live event attendees.

We are on track to deliver our 
target of 10 million paying 
product relationships by 2021.

Target
3 years to 2021

Increase to 30 million

2019
30.8m

.

8
0
3

.

6
7
2

.

3
1
2

.

9
6
1

Target
3 years to 2021

Increase to 60%  
for all adults

2019
52.9%

.

1
8
5

.

9
8
5

.

3
6
5

.

9
2
5

Target
3 years to 2021

Grow to at least  
£100 million

2019
£84m

5
6

8
5

1
8

4
8

Target
3 years to 2021

Grow to 10 million

2019
8.4m

.

5
8

.

4
8

.

7
6

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

16

17

18

19

4%

decline in 2019

Flat in 2019

13%

growth in 2019

12%

growth in 2019

6%

decrease in 2019

4%

growth in 2019

a
/
n

16

17

18

19

2%

decline in 2019

29

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Operating and  
Performance Review

ITV delivered a strong operating performance in 
2019, demonstrating good progress in executing 
the strategy, and in building a digitally led media 
and entertainment company.

Overview
ITV delivered a strong operating 
performance in 2019, with our financial 
performance better than expected, 
despite the uncertain economic 
environment. We made good progress  
in executing the strategy and investing  
in our priorities, the benefits of which 
started to deliver during the year.  
We have successfully launched BritBox  
in the UK, as well as Planet V (our 
programmatic addressable advertising 
platform), and we continue to strengthen 
our capabilities in advertising, data  
and technology. ITV Studios is a scaled 
global business delivering strong  
revenue and profit growth. We remain 
focused on building a digitally led media 
and entertainment company to create  
a stronger, more diversified and 
structurally sound business, ensuring  
that ITV is well positioned to address  
the opportunities and challenges  
of an increasingly competitive  
media landscape. 

On-screen and online, our viewing 
performance was strong. We maintained 
ITV Family SOV at 23.2% (2018: 23.2%), 
with strength across the schedule.  
There were outstanding contributions 
from the Rugby World Cup, Love Island 
and drama. The ITV Hub continued to 
deliver strong viewing, up 13%. Total  
ITV viewing combining ITV channels live, 
recorded and VOD, was down 4%  
year-on-year against tough comparatives 
of the Football World Cup.

Total advertising revenue declined by 
1.5% due to a decrease in NAR, which 
more than offset 21% growth in online 
revenues and the increase in sponsorship 
and creative partnerships. ITV Studios 
total revenue increased 9% driven by  
ITV Studios US and ITV Studios 
International. We have developed a solid 
pipeline of high-quality programmes, 
particularly drama and entertainment, 
and we continue to perform well across 
the key genres that return and travel.

We delivered £25 million of cost savings  
in the year, which was ahead of our planned 
£20 million. Our target of £55 million  
to £60 million of cost savings to 2022 
remains unchanged. 

Our essential investments to support our 
strategic priorities totalled £32 million in  
the year, which was lower than our planned 
£40 million due to timing. We expect this 
timing difference to unwind in 2020.  
The BritBox venture loss was £21 million, 
which is lower than the £25 million  
expected due to the timing of content costs. 

We measure performance through  
a range of metrics, particularly through  
our alternative performance measures  
and KPIs, as well as statutory results, all  
of which are set out in this report. 

Total ITV revenue increased 3% to £3,885 
million (2018: £3,766 million), with external 
revenue up 3% at £3,308 million (2018: 
£3,211 million). Total non-advertising 
revenue grew 7% to £2,117 million (2018: 
£1,971 million), now accounting for 54%  
of total revenue (2018: 52%).

Adjusted EBITA declined by 10% to 
£729 million (2018: £810 million), with  
a 17% decline in Broadcast adjusted EBITA, 
driven by the fall in total advertising 
revenue, our strategic investments in the 
schedule, our essential investments and  
the launch of BritBox UK. This decline was 
partially offset by a 5% increase in ITV 
Studios adjusted EBITA, along with lower 
share-based payments in the year. 

Net exceptional items were £22 million, 
down £61 million year-on-year, primarily  
due to a £62 million gain on sale from  
the London Television Centre. Adjusted 
financing costs were up £4 million year-on-
year at £40 million due to the inclusion of 
IFRS 16, and our adjusted tax rate has come 
down to 18% (2018: 19%). Adjusted EPS 
declined 10% to 13.9p (2018: 15.4p). 

Group external revenue 

£3,308m
(+3%) (2018: £3,211m)

Total advertising revenue

£1,768m
(-1.5%) (2018: £1,795m)

Total non-advertising revenue

£2,117m
(+7%) (2018: £1,971m)

Adjusted EBITA

£729m
(-10%) (2018: £810m)

Adjusted EPS

13.9p
(-10%) (2018: 15.4p)

Statutory EPS

11.8p
(+1%) (2018: 11.7p)

Net debt

£804m

(2018: £927m)

Dividend per share (ordinary)

8.0p

(2018: 8.0p)

See APMs on page 53 for a full 
reconciliation between our statutory 
and adjusted results.

30 
30 

ITV plc  Annual Report and Accounts 2019
ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

  The Bay was a crime drama 
produced by Tall Story Pictures 
(part of ITV Studios UK) . It was one 
of the biggest new dramas in 2019 
and has been recommissioned for 
a second series. 

Statutory EBITA was £693 million, down 12% 
(2018: £785 million), which was more than 
the decline in adjusted EBITA due to an 
increase in production tax credits in the year.

Statutory financing costs were £68 million, 
up £25 million year-on-year (2018: 
£43 million) due to the one-off fees and 
premiums in relation to the buy-back of 
bonds in the year. Our reported effective  
tax rate was lower at 10% (2018: 17%) due  
to the tax impact of the gain on sale of the 
London Television Centre and an increase  
in high-end production tax credits in the 
year. Statutory profit before tax fell by 7% 
to £530 million (2018: £567 million) and 
statutory EPS increased by 1% to 11.8p 
(2018: 11.7p), with the decline in statutory 
profit before tax offset by the reported 
effective tax rate reducing from 17% to  
10% due to the gain on sale of the London 
Television Centre as explained above.  
See Finance Review for further detail.

We have good access to liquidity. Our profit 
to cash conversion was 87% and we ended 
the year with net debt of £804 million  
(2018: £927 million), reflecting the 
exceptional cash inflow of £146 million 
following the sale of the London  
Television Centre.

Our objective is to run an efficient balance 
sheet and manage our financial metrics 
appropriately, consistent with investment 
grade metrics. Our aim is to continue to 
invest in growing a more robust business 
and executing our strategy, whilst 
continuing to deliver returns to our 
shareholders. Our adjusted net debt  
was £1,215 million (31 December 2018: 
£1,364 million. Our reported net debt to 
adjusted EBITDA was 1.0x (31 December 
2018: 1.1x) and adjusted net debt to  
adjusted EBITDA, which better reflects  
how credit agencies look at us, was 1.5x 
(31 December 2018: 1.6x).

Reflecting ITV’s continued good operational 
performance, the Board has proposed a full 
year dividend of 8.0p, flat year-on-year.  
This is in line with the Board’s intention  
to pay a full year dividend of at least 8.0p  
in 2019. The Board plans to pay another 
8.0p dividend for the full year 2020. 
The Board intends to announce a medium 
term dividend policy with the full year  
2020 results, once greater clarity is 
established on the economic environment 
and outlook in the UK following its 
departure from the European Union. 

We are More than TV
Our strategic vision is to be a digitally led 
media and entertainment company that 
creates and brings our brilliant content  
to audiences wherever, whenever and 
however they choose. To deliver this  
we are focused on three priorities; (i) 
transforming our Broadcast business, (ii) 
growing our UK and global production 
business, and (iii) expanding our strong 
direct to consumer relationships.  
We have a clear vision, priorities and 
initiatives for how we can compete in 
a changing environment. We have strong 
foundations – our integrated producer 
broadcaster (IPB) model, world-class 
content, strong advertiser and customer 
relationships, a powerful brand, talented 
commercial and creative people and 
sufficient financial flexibility to invest 
and grow. 

The Company continues to keep the 
potential implications of the UK’s 
departure from the European Union 
under review. Workstreams are in  
place across the business to identify, 
manage and mitigate the impact across 
advertising, broadcast licensing, tax, data, 
copyright and IP. The most significant  
risk continues to be the impact on the 
wider advertising market. See Risks and 
Uncertainties on page 71.

31
31

Strategic ReportGovernanceFinancial StatementsAdditional InformationOperating and Performance Review continued

ITV Studios 

  The Voice UK is in its ninth 
series on ITV main channel. The 
format is broadcast in over 
180 countries (both finished tape 
sales and locally produced).

  Come Dine With Me remains 

an important format for ITV 
Studios. It is produced in over 
40 territories and has been 
broadcast for over 15 years.

ITV Studios is the number one commercial 
producer in the UK, one of the largest 
producers in Europe and one of the largest 
independent unscripted producers in the US. 
It is a scaled business delivering growth at  
a stable margin. Growing UK and global 
production is central to ITV’s strategy and 
our aim is to be a leading creative force in 
global content production. As ITV creates 
and owns more content, our channels in  
the UK provide a platform to showcase our 
programmes before distributing them 
across multiple platforms in the UK and 
internationally. We have built significant 
scale in key creative markets around the 
world, creating and producing programmes 
and formats that return and travel, namely 
drama, entertainment and factual.

As part of the strategy to grow UK and 
global production, we have reorganised our 
international distribution and commercial 
business in order to strengthen our position 
as a creator, producer and distributor of 
world-leading formats. 

The new structure focuses on three centres 
of excellence which will work closely 
together and with ITV Studios’ world-class 
international production business. 

Twelve months to 31 December 

ITV Studios UK
ITV Studios US
ITV Studios International
Global Formats and Distribution
Total ITV Studios revenue*
Total ITV Studios costs
Total ITV Studios adjusted 

EBITA**

ITV Studios adjusted EBITA margin

2019
£m

725
271
508
318
1,822
(1,555)

267
15%

2018
£m

695
245
418
312
1,670
(1,415)

255
15%

In line with the reorganisation of the business, 2018 comparatives have been reclassified. 

* 
**  Includes the benefit of production tax credits.

Twelve months to 31 December 

Sales from ITV Studios to  

Broadcast and DTC

External revenue
Total ITV Studios revenue

Twelve months to 31 December 

Scripted
Unscripted
Core ITV* and Other
Total ITV Studios revenue

2019
£m

573
1,249
1,822

2019
£m

520
1,018
284
1,822

2018
£m

551
1,119
1,670

2018
£m

380
997
293
1,670

Change
£m

Change
%

30
26
90
6
152
(140)

12
–

4
11
22
2
9
(10)

5
–

Change
£m

Change
%

22
130
152

4
12
9

Change
£m

Change
%

140
21
(9)
152

37
2
(3)
9

*  Core ITV includes the soaps and daytime shows produced by ITV for the ITV main channel.

32 

ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

  ZeroZeroZero is an 

English language 
drama produced by 
Cattleya (part of ITV 
Studios International) 
for Sky Italia.

33

Strategic ReportGovernanceFinancial StatementsAdditional InformationOperating and Performance Review continued

Scripted

Unscripted

Core ITV

The three centres are: 

1.  The Creative Network, which will boost 

creativity across the 36 unscripted 
format labels in ITV Studios to increase 
the potential of developing global 
hit shows;  

2.  Global Entertainment, which brings 

together international unscripted format 
sales and exploitation across the Group 
under one roof. It will be the home of 
licensing for some of the most powerful 
unscripted formats in the world such as 
The Voice, Hell’s Kitchen, Come Dine  
With Me and The Four. It will represent 
the catalogues of Talpa Media, Armoza 
Formats, Twofour and the existing ITV 
Studios unscripted format catalogue; and 

3.  Global Distribution, which will focus on 
the international distribution of drama 
and the finished tape versions of all other 
ITV Studios programmes. It will also build 
on the expertise it has in high-end drama 
financing and co-production deals.

ITV Studios will now be reported with  
three distinct production businesses; 
ITV Studios UK, ITV Studios US and ITV 
Studios International (previously Rest  
of World). Global Entertainment and  
Global Distribution will be reported as 
Global Formats and Distribution, which 
includes what we previously disclosed  
as Global Entertainment. 

Financial performance
ITV Studios saw strong external revenue 
growth in 2019, up 12% to £1,249 million 
(2018: £1,119 million), with total revenue up 
9% to £1,822 million (2018: £1,670 million). 
There was growth across all areas, 
particularly ITV Studios US and ITV Studios 
International, which both had strong growth 
in scripted revenues. Total organic revenue 
at constant currency, which excludes our 
2019 acquisitions, was also up 9%. The net 
impact of foreign exchange was nil. The 
number of hours delivered in the year was 
down 6% mainly driven by high volume, 
non-returning commissions in the UK and 
International Studios business. 

Reflecting our growth in key global 
production markets, 58% of Studios revenue 
was generated outside the UK, up on prior 
year (2018: 56%) due to strong growth in 
scripted revenue in the US and Europe.

Adjusted EBITA was up 5% year-on-year at 
£267 million (2018: £255 million). Adjusted 
EBITA margin was stable at 15%. In the year, 
there was a £2 million unfavourable impact 
from foreign exchange on ITV Studios 
adjusted EBITA.

Strong global demand for content 
The demand for quality content from 
broadcasters and platform owners has 
never been stronger and this provides 
a significant opportunity for ITV Studios.  
We estimate that the global content market 
is growing at around 3%–5% per annum, 
with some genres, such as drama, growing 
more rapidly. A key driver of this change 
over recent years has been the evolution in 
the delivery and availability of content with 
a substantial increase in the number of ways 
to consume content. We have built a healthy 
pipeline of returning programmes, which  
we will continue to nurture and develop.  
To continue to build upon our strong 
creative pipeline and capitalise on growth, 
our investments within ITV Studios over  
the next few years are focused on: 
strengthening our creative talent; growing 
our scripted business; and building our 
monetisation capabilities to further 
globalise and maximise the value of  
our key formats and brands. 

Strengthening creative talent
A key part of ITV Studios investment is to 
strengthen and retain our creative talent. 
We made good progress in 2019 in 
attracting key talent to the business, 
including Patrick Spence – the award-
winning producer behind programmes  
such as Fortitude and Silent Witness  
joining from Endemol, along with Dominic 
Treadwell-Collins – the executive producer 
behind the multi-award winning A Very 
English Scandal. In July 2019, we increased 
our minority stake to take a controlling 
interest in Monumental Television, the 
production company behind Harlots. 
 In 2020 we appointed Lisa Perrin as 
Managing Director of International  
Studios, joining from Endemol Shine Group.

Growing scale in key creative markets
ITV Studios has three production  
divisions – ITV Studios UK, ITV Studios  
US and ITV Studios International. Our 
performance in different territories is 
impacted by phasing, with the risk  
managed through the portfolio. 

34 

ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

The US and UK are the dominant creative 
markets, with the US the largest exporter  
of scripted content globally and the UK the 
world leader in exported formats. Over  
the last few years we have built scale in 
these key markets, both organically and 
through acquisitions, and we now have  
a significant portfolio of successful series 
and formats. In recent years in the US, we 
have invested in backing talent and IP, rather 
than large scale acquisitions. This allows us 
to attract and collaborate with innovative 
and entrepreneurial creatives, with minimal 
risks and attractive returns. Europe is a 
growing creative market, with particular 
demand for foreign language drama 
internationally and local scripted content 
from broadcasters and OTT platforms.  
Over recent years, we have also 
strengthened our position in the European 
market with the acquisition of Tetra Media 
in France and Cattleya in Italy, both of which 
produced a number of scripted titles that 
were delivered in 2019. Our portfolio of 
acquisitions (since 2012), delivered a return 
in excess of our corporate weighted average 
cost of capital (WACC) during the year.

ITV Studios UK
In 2019, total ITV Studios revenue in the  
UK was up 4% at £725 million (2018: £695 
million) and also up 4% on an organic basis. 
Sales to Broadcast and Direct to Consumer, 
grew 4% driven by extra episodes of 
Emmerdale and new dramas such as 
The Bay, A Confession, Sticks and Stones  
and Singapore Grip. ITV Studios UK’s share  
of original content on ITV main channel was 
marginally down at 65% (2018: 67%) driven 
by lower volumes of Judge Rinder and the 
discontinuation of The Jeremy Kyle Show. 
The first half of 2020 will see the delivery of 
new and returning programmes, including, 
The Bay, Cold Feet, Unforgotten, The Chase, 
and Love Island winter and summer series.

Off-ITV revenues in the UK increased by  
13%, with new and returning dramas, 
including: Line of Duty, Gold Digger, World 
on Fire, Noughts and Crosses, and Poldark  
all for the BBC; Save Me for Sky Atlantic, 
along with returning factual entertainment 
commissions 24 Hours in A&E and 
Countdown for Channel 4. Partly offsetting 
this growth were 2018 commissions not 
returning in the year, including Bodyguard, 
Vanity Fair, and Friday Night Dinner.

ITV Studios US
ITV Studios US total revenue was 
significantly weighted towards the second 
half of 2019 and grew 11% to £271 million 
(2018: £245 million), and 7% to £263 million 
when adjusted for the favourable foreign 
exchange impact. The increase was driven 
by a number of new and returning 
unscripted titles, including: Love Island US 
for CBS, Crank Yankers for Comedy Central, 
Queer Eye for Netflix, Forged in Fire for 
History and Hell’s Kitchen for Fox, along with 
new and returning scripted titles: 
Snowpiercer for TNT and Good Witch for 
Hallmark, which returned for its fifth season. 
This growth offset The Four not returning 
following the delivery of two series in 2018. 
Deliveries in the first half of 2020 include: 
Cannonball, the sixth season of Good Witch, 
Marriage Bootcamp and Alone. 

ITV Studios International 
ITV Studios International has production 
bases in Australia, Germany, France, the 
Netherlands, the Nordics, Italy and the 
Middle East, where we produce original 
content as well as local versions of key 
formats from the Global Formats and 
Distribution business. Revenue grew 22%  
to £508 million (2018: £418 million), and by 
24% to £517 million when adjusted for the 
unfavourable impact of foreign currency. 

This growth was driven mainly by our 
European scripted business in France and 
Italy, which had strong demand from 
broadcasters and OTT platforms for local 
content with global appeal. Key scripted 
titles delivered by Tetra in France included 
Profilage (S10) and Balthazar (S2), both for 
TF1, and by Cattleya in Italy were Zero Zero 
Zero and Gomorrah for Sky Italia, Tre Metri 
Sopra for Netflix, and Carlo & Malik for RAI. 
ITV Australia also produced a new scripted 
title Seachange, which was the revival of  
a series from the 1990s. Unscripted 
productions included The Voice in France, 
Dancing on Ice in Germany, I’m A Celebrity…
Get Me Out Of Here! in Australia and 
Germany, and Love Island in Australia and 
Germany. In 2020 we will continue to focus 
on growing our European scripted business 
to allow us to benefit from the increasing 
demand for locally produced content with 
global appeal. Tetra has new titles Vampires 
for Netflix and Paris Police for TFI. Cattleya 
has the third season of Suburra for Netflix 
and also has Romulus in production, the 
archaic latin drama series for Sky Italia, and 
due for delivery in 2021. 

  Line of Duty is produced by World 
Productions (part of ITV Studios UK) for  
the BBC. The sixth series is due for 
broadcast in 2020.

  Queer Eye is an Emmy award-winning, 

unscripted production by ITV America  
for Netflix. It has been recommissioned  
for a fifth season. 

35

Strategic ReportGovernanceFinancial StatementsAdditional InformationOperating and Performance Review continued

Investing in scripted and serving OTTs
Polarisation of content demand remains a 
feature of the market. This is driven by the 
growth of viewing platforms looking for 
channel defining content, along with 
demand for both local adaptations of 
proven entertainment formats and 
standout original scripted content. 

through distribution revenue from selling 
the finished product globally to other 
broadcasters and platforms. Doing  
more scripted deals and deals with OTT 
platforms will impact our working capital 
going forward due to the upfront cash 
requirements and the extended payment 
profile from the OTTs.

We have seen very strong growth in  
scripted revenue in the year, up 37%, driven 
by the UK, US and Europe. While ITV Studios 
is predominantly unscripted in terms of 
scale, scripted, especially driven by demand 
from the OTT platforms, is likely to be an 
area of higher growth over the medium 
term. We are seeing increasing demand 
from platforms internationally for original 
long-form and secondary rights.

To capitalise on this increasing demand, we 
are investing in our global scripted business. 
We are strengthening our development and 
creative capabilities, growing our European 
business and investing in a number of 
development relationships in the US. 

Through our Global Distribution business, 
we finance our large-scale scripted projects, 
and to a limited degree some unscripted 
projects, through our underlying cash flows 
or through co-productions and partnerships 
with broadcasters and OTT platforms.  
The production costs are partly funded  
by the initial sale of the series to a 
broadcaster, while the deficit is recovered 

  Harlots is a scripted production by 

Monumental Television (part of ITV Studios 
UK) for Hulu, and is in its third series.

We balance our financial exposure through 
building a portfolio of programmes  
across genres and across their content  
life cycle, with successful international 
dramas offsetting the risk that we will  
not recover the full deficit on every  
show. This efficiently uses the rights 
windows of our content to maximise 
monetisation opportunities. 

As well as distributing library content to  
OTT platforms, including BritBox, in 2019  
we produced and jointly commissioned  
a number of scripted and unscripted 
programmes with OTT platforms,  
including Queer Eye, Girls Incarcerated,  
Tre Metri Sopra with Netflix along with 
Harlots for Hulu. In 2020 we have a number 
of deliveries, including the fifth season  
of Queer Eye, The Great Flower Fight, the 
third season of Suburra and Vampires,  
all for Netflix, as well as international  
rights for The Serpent and Snowpiercer  
on Netflix, Love Island France for Amazon – 
the first reality show on the service,  
Hot Drop for Quibi – which we are an 
investor in, and Becoming for Disney+. 
Original hours supplied to OTTs increased  
by 95% in 2019.

Globalising and maximising the value of 
key formats and monetising our strong 
pipeline of programmes 
Global Formats and Distribution revenues 
were up 2% year-on-year to £318 million 
(2018: £312 million), with nil impact from 
foreign exchange. The growth was driven  
by a number of multi-year deals secured  
for The Voice, along with the distribution 
revenue of new ITV Studios UK scripted 
commissions mentioned earlier. 

A key strength of our Global Formats 
business is the large portfolio of successful 
entertainment and factual entertainment 
formats that return and travel, which we  
are strengthening each year. This includes 
programmes such as The Voice, Love Island, 
Hell’s Kitchen, The Graham Norton Show,  
I’m A Celebrity…Get Me Out Of Here!, 
Catchpoint, The Chase, Dancing on Ice,  

Come Dine With Me, and Four Weddings. 
In 2019 we sold 62 (2018: 57) different 
formats internationally, 14 of which were 
sold to three or more countries. 

We are very focused on maximising the 
value of our formats and brands 
internationally. There are exciting 
opportunities to licence our brands and 
library content and drive value through 
merchandising using our significant 
capabilities across our network of labels  
and our global relationships. 

During the year we acquired Armoza 
Formats, an Israeli based creator and 
distributor of several top-selling global 
formats, including primetime singing  
show The Four, and non-scripted format  
Still Standing, as we look to continue  
to build our creative strength and 
monetisation capabilities.

Global Distribution is a strong and 
expanding business driven by our strong 
pipeline of high-end scripted programmes, 
and our valuable library, which we sell to  
our vast network of linear broadcasters,  
the global OTTs and new and emerging 
digital platforms, such as FilmRise.  
The content pipeline is healthy with the 
international distribution of War of the 
Worlds, World on Fire, Gold Digger, 
A Confession, Good Witch and Balthazar. 
2020 will see the international distribution 
of Flesh and Blood, The Serpent, Noughts  
& Crosses, Singapore Grip, and Snowpiercer, 
the second season of which has been 
commissioned before the first season has 
even aired. We also have multiple deals  
with Netflix, Amazon and Hulu. Unscripted 
deliveries included: Hell’s Kitchen US, Love 
Island, I’m A Celebrity...Get Me Out Of Here! 
and The Voice all delivering across a number 
of different territories. 

Our content continues to sell well 
internationally to both broadcasters  
and OTT platforms and in particular  
our scripted programmes. Over ten of our 
scripted programmes have been sold to 
date in more than 100 countries, including 
War of the Worlds, Harlots, Vera, Poldark, 
Endeavour and Cold Feet. 

Our distribution business also sells content 
to BritBox US and Canada and during the 
year, started selling content to BritBox UK 
for its launch in November 2019. 

36 

ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

Broadcast  

  Cheat was one of the top new dramas 
on ITV in 2019, launching with 8.5 million 
viewers. It was the biggest series on the ITV 
Hub, based on average requests per episode.

  Horse Racing was broadcast across 
ITV main channel and ITV4 in 2019, with 
an average of 0.7 million viewers across 
all meetings.

Twelve months to 31 December 

Total advertising revenue
Direct to Consumer
SDN
Other revenue
Total Broadcast revenue
Network schedule costs
Variable costs
Broadcast infrastructure and 

overheads

Total Broadcast costs 
Total Broadcast adjusted EBITA
Total adjusted EBITA margin
BritBox UK venture loss
Adjusted EBITA Broadcast  

(ex BritBox UK)

Adjusted EBITA margin  

(ex BritBox UK)

2019
£m

1,768
84
69
142
2,063
(1,091)
(134)

(376)
(1,601)
462
22%
(21)

483

23%

2018
£m

1,795
81
73
147
2,096
(1,055)
(123)

(363)
(1,541)
555
26%
-

555

26%

The media market environment in which  
we operate is dynamic. The viewing and 
advertising landscape is evolving rapidly  
and becoming increasingly competitive, 
presenting both challenges and 
opportunities. Our Broadcast business  
is constantly adapting and our strategy  
and digital transformation must be 
delivered at pace to take advantage of  
the opportunities, and address the 
challenges that arise. 

ITV, through our family of free-to-air 
channels and platforms, offers unique 
audience scale and reach, as well as more 
targeted demographics demanded by 
advertisers. The ITV Hub and ITV Hub+,  
the online home for content on our family 
of channels, is growing rapidly, driven by 
viewers’ appetite for our content on catch 
up, VOD and simulcast. Through our Direct 
to Consumer business we are building 
relationships with consumers who are 
increasingly willing to pay to engage with 
our brands, content and IP. This is through 
SVOD, competitions, voting, live events, 
gaming and merchandising. Data and 
technology are key to evolving our 
broadcast business and driving revenue 
growth and new revenue streams. 

Change
£m

Change
%

(27)
3
(4)
(5)
(33)
(36)
(11)

(13)
(60)
(93)
(4)%
(21)

(72)

(3)%

(1.5)
4
(5)
(3)
(2)
(3)
(9)

(4)
(4)
(17)

-

(13)

37

Strategic ReportGovernanceFinancial StatementsAdditional InformationOperating and Performance Review continued

  There were eight England Euro 2020 

Football Qualifiers in 2019, achieving  
an average audience of 4.9 million. ITV  
will share the broadcast of the Euros with 
the BBC in 2020.

  Tenable is a UK daytime game show  
and had its best ever performance in 2019, 
averaging 1.0 million viewers, up 7%  
on 2018. 

have spent more in the year. Spend by online 
brands grew by 11% excluding gambling 
spend, which is no longer permitted around 
live sport following the self-imposed whistle 
to whistle advertising ban by the gambling 
industry. These online brands can see  
the immediate benefits of TV advertising 
and demonstrate how valuable it is.  
The continued challenges faced by the  
high street, retail and fast moving consumer 
goods (FMCG) companies have put pressure 
on their budgets and they are spending less 
across all media. There was also a decline  
in Entertainment & Leisure compared to  
the significant gambling spend around the 
Football World Cup in 2018.

Direct to Consumer revenue grew 4% to  
£84 million (2018: £81 million) with  
growth driven by an increase in ITV Hub+ 
subscriptions. We remain on track to achieve 
the targeted £100 million revenue by 2021 
as set out in the strategy.

Total costs were up 4%, driven by higher 
schedule costs, up £36 million to 
£1,091 million, primarily due to coverage of 
the Rugby World Cup, England football 
qualifiers for the European Football 
Championships, and new and returning 
dramas. Our variable costs were up 9% at 
£134 million, with higher bandwidth and 
rights costs associated with our online 
business, and marketing investment in our 
brand to support the launch of BritBox UK. 
Broadcast infrastructure and overhead costs 
also increased by 4% to £376 million, with 
higher property costs for our new London 

buildings as previously announced, along with 
£22 million of investments around our 
advertising capabilities, data, the ITV Hub, 
ITV Hub+ and technology to enable us to 
deliver our strategic priorities. This increase 
was partly offset by £16 million of cost 
savings made across Broadcast in the year, 
and lower share-based payments.

Broadcast adjusted EBITA (excluding BritBox 
UK) declined 13% to £483 million (2018: 
£555 million), with a margin of 23%. Total 
Broadcast adjusted EBITA (including BritBox) 
was £462 million, with a 22% margin.

Viewing 
During 2019 we invested to reposition ITV, 
drive more light viewers and increase reach. 
Our investments focused on evolving  
the brand to be more creative and 
contemporary, which is now visible on  
ITV and the ITV Hub. We launched our new 
‘More than TV’ viewer campaign and 
developed consistent off-air marketing 
across multiple media channels, including 
established media and social media. 
ITV Family SOV for light viewers was up 
0.1 percentage points. Spontaneous 
consideration amongst light viewers was 
down one percentage points year-on-year, 
however, this decline was significantly lower 
than that of the BBC and Channel 4 and 
demonstrates the impact our marketing 
investment has made to date. 

In 2019 we delivered a good viewing 
performance both on-screen and online, 
against tough comparatives in 2018 from 

Financial performance
Broadcast total revenue was down 2% in the 
year at £2,063 million (2018: £2,096 million). 
Total advertising revenue declined by 1.5% 
to £1,768 million (2018: £1,795 million) which 
was slightly better than our expectations. 
The decline was driven by NAR, with VOD 
revenue up 21% and good growth in 
sponsorship and creative partnerships.  
TV advertising continued to be impacted  
by political and economic uncertainty in  
the year, however, we saw an improvement  
in the second half of 2019, with total 
advertising up 2% compared to the same 
period in 2018. There has been a great deal  
of change in viewing and advertising trends 
which we are keeping under constant focus.
Our strategy is focused to ensure we adapt 
and respond to the change in behaviour in 
the market. Research shows that digital is 
less effective than TV advertising, but it 
allows advertisers to gain short-term impact 
and benefit from low production costs. 

The composition of TV advertisers is 
changing as markets are being disrupted by 
new categories and insurgent brands. Some 
categories are growing rapidly. Publishers, 
Airlines and Travel and Cars and Car Dealers 

38 

ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

the Football World Cup. We maintained our 
ITV Family SOV at 23.2% (2018: 23.2%) 
which is now the second highest SOV 
performance in a decade.

Total ITV viewing, which combines live 
viewing of ITV channels, recorded and  
video on demand (VOD), decreased by 4% 
year-on-year against the Football World Cup 
in 2018 which saw strong viewing volumes. 
This decline was in line with the market. 
Over two years, total ITV viewing was down 
2%, compared to the market which was 
down 8% over the same period. On the main 
channel, many daytime shows grew their 
audiences year-on-year, including: Good 
Morning Britain – with its highest share ever, 
Loose Women, Tenable and The Chase. Our 
soaps, Coronation Street and Emmerdale, 
maintained their position as the UK’s two 
largest soaps, although their viewing was 
marginally down year-on-year against big 
storylines in 2018. We successfully aired a 
range of new programmes, including five of 
the top six most watched new dramas such 
as Manhunt, A Confession and The Bay;  
new entertainment shows, including  
In For A Penny; and successful factual 
entertainment, including; Ant and Dec’s  
DNA Journey, Bradley Walsh & Son: Breaking 
Dad and Harry’s Heroes. We continue to 
drive significant audiences with our 
returning brands such as Vera – which had 
its most successful series to date, Cold Feet, 
I’m A Celebrity…Get Me Out Of Here! – which 
was the most watched entertainment 

programme in the year, Britain’s Got Talent 
and The Voice UK. Our news programming 
continues to perform well, as does our 
sporting schedule with the Rugby World  
Cup – the final of which was the most 
watched sporting programme in the year, 
horse racing and the Six Nations Rugby 
Championships. While overall our schedule 
is performing strongly, not all of our 
programmes will return, including Sanditon 
and Wild Bill, and The Jeremy Kyle Show  
has been discontinued. 

We continue to target the demographics 
most highly demanded by advertisers – 
particularly young and male audiences – 
through our family of channels and online, and 
have seen good share growth in our target 
demographics on ITV2, ITV3 and the ITV Hub. 

ITV2 remained the most watched digital 
channel for the 16–34s for the third year in a 
row. This was helped by the summer series 
of Love Island which had its best performing 
series to date. It averaged 4.3 million TV 
viewers (share of 19%), which increased to 
5.6 million including non-TV viewing. It  
was the largest 16–34s audience across all 
channels averaging 2.2 million TV viewers 
with a 55% share. Love Island, together with 
Plebs, Ibiza Weekender, Hey Tracey! and 
Celebrity Juice, helped ITV2 achieve a SOV  
of 6.4% and SOCI of 10.0% for the 16–34s 
demographic, up 6% and 9% respectively. 
ITV3’s viewing performance improved in  
the year due to the strong slate of dramas, 

such as Midsomer Murders, Vera, Poirot, 
Doc Martin, as well as repeats of Emmerdale 
and Coronation Street. ABC1 adults SOV  
and SOCI on ITV3 were both up 4% in 2019. 
On ITV4, Male SOV was up 2% while Male 
SOCI was down 1% year-on-year. The ITV4 
sports schedule remained healthy in 2019 
with horse racing, the French Open, the 
British Touring Car Championships, darts 
and snooker. 

We have a strong schedule in 2020 with  
new dramas, including: Flesh and Blood, 
Quiz, Honour, and Belgravia; returning 
dramas including: Liar, Vera, Marcella, 
The Bay and Endeavour; and new and 
returning entertainment including: 
The Masked Singer, the Epic Gameshow, 
Saturday Night Takeaway, and I’m 
A Celebrity...Get Me Out Of Here! 

ITV commercial audiences

9
5 9
9

9
9

6
9

6
9

8
59
9

8
9

2019
95%
98%

16

17

18

19

Over 3 million

Over 5 million

  Vera returned for series nine in 2019. 
Produced by ITV Studios UK, it averaged 
7.9 million across the series.

  Don’t Hate The Playaz is an ITV2 
quiz show, which had its second series in 
2019. Over half of the average viewers 
per episode were 16–34 year olds. 

39

Strategic ReportGovernanceFinancial StatementsAdditional InformationOperating and Performance Review continued

Our sporting schedule includes the Rugby 
Six Nations and the European Football 
Championships.

ITV Hub
The ITV Hub continues to grow rapidly. 
This is driven by our viewers’ appetite to 
watch our content whenever and wherever 
they want, be it catch up or, increasingly, 
simulcast. The ITV Hub is available on 
28 platforms and is pre-installed on the 
majority of connected televisions currently 
sold in the UK. 

Online viewing, which measures the total 
number of hours viewers are spending 
online, was up 13% driven by viewing on 
connected TVs and through streaming 
devices. Dwell time, which measures the 
average time spent viewing per session 
across all platforms, was up 6% in the year. 
The ITV Hub now has 31 million registered 
user accounts (2018: 28 million), already 
ahead of the 30 million target by 2021 
and monthly active users was up 28%. 

This growth was driven by our great content 
and good user experience, supported and 
enhanced by a process of continued 
improvement and the investment we have 
made in the year in the ITV Hub. This was 
specifically around the brand, the user 
experience and interface – including offering 
recommendations on what to watch, cross 
platform resume, and a redesign of the 
homepage, along with data-driven marketing 
to target light viewers, and evolving the 
underlying digital platform, which also 
supports ITV Hub+ and BritBox UK. Our 2020 
investment in the ITV Hub will be focused 
on further accelerating its growth through 
increased personalisation and prominence to 
make it a destination for viewing our content, 
enhancing data and technology to support it, 
and increasing the monetisation of our 
monthly active users for our advertisers 
particularly through the roll out of Planet V.

The ITV Hub helps ITV reach valuable 
younger audiences – over 80% of the UK’s 
16–34 year olds are registered. Younger 
viewers use the ITV Hub for simulcast 
viewing, as well as catch up. The 2019 
summer series of Love Island achieved an 
average of 0.5 million viewers via simulcast 
per episode, up from 0.3 million in 2018.  
The Rugby World Cup delivered 0.9 million 
simulcast viewers for England’s final  
against South Africa, which is greater  
than linear audiences on most digital 
channels. Total simulcast viewing hours  

  Deep Water was a six-part drama 

in 2019. The full series was made 
available to stream on the ITV Hub 
following the broadcast of the first 
episode. It was the second most 
requested programme, by average 
episode, on the ITV Hub.

  Cleaning Up was one of the top 

new dramas in 2019, averaging 
7.2 million viewers across the series  
on TV. Viewing on the ITV Hub was 
also strong with an average of over 
one million requests per episode.

was up 17% year-on-year, driven by more 
simulcast viewing on connected TVs and 
digital media players in the year. 

Growth in ITV Hub and our investment in  
our data and tech capabilities enables us to 
collect, consolidate and unify data sources 
from across the business. This has helped  
us drive viewing and customer relationships 
through data-driven marketing and testing 
of our recommendation engine on the ITV 
Hub. We are also growing consumer revenue 
with our ITV Hub+ subscriber acquisition 
model and have established a data 
framework for BritBox UK. In 2020 we will 
continue to build upon the progress we have 
made in our data capabilities, scaling and 
strengthening them and deploying them 
more widely across the business. This 
includes BritBox UK, ITV Interactive, and 
Planet V, our programmatic addressable 
advertising platform which will roll out to 
agencies across 2020. 

Strong advertising proposition 
While political and economic uncertainty 
has led advertisers to reduce their current 
spend in order to maintain margins, 
television remains one of the most efficient 
and effective mediums for advertisers  
to achieve mass simultaneous reach.  
As viewing and advertising becomes more 
fragmented, the scale and reach of 
advertising that television, and particularly 
ITV, delivers becomes increasingly valuable. 
We provide a safe, trusted and transparent 
environment in which to advertise, and 
television generates the highest return on 
investment of any media.

TV, and specifically ITV, remains the only 
place to get immediate reach and scale. In 
2019, ITV delivered 98% of all commercial 
audiences over five million and 95% of all 
commercial audiences over three million. 

Online advertising is growing rapidly and  
we have seen double digit growth in our 
VOD advertising on the ITV Hub, which 
delivers more targeted demographics in  
a high-quality, trusted and measured 
environment for online advertisers. Online 
advertising can deliver a more targeted 
advertising proposition and to develop  
our VOD advertising capabilities we signed  
a perpetual UK licence for the Amobee 
technology in April 2019 enabling us to 
deliver programmatic addressable 
advertising around our premium VOD 
inventory. Planet V, our scaled, 
programmatic addressable advertising 
proposition for the ITV Hub, will be rolled 
out to media buyers and advertisers during 

40 

ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

  This Morning is an 

integral part of ITV’s 
daytime schedule. 
It averaged 0.8 million 
viewers per day in 2019 
and reached more than 
26 million viewers over 
the year.

41

Strategic ReportGovernanceFinancial StatementsAdditional InformationOperating and Performance Review continued

2020. This will put buying in advertisers’ 
hands, enabling them, from their own 
terminals, to buy ITV Hub inventory 
seamlessly and cost effectively, build  
their own audiences, add their own data  
and monitor their own campaigns. Our 
Commercial business is therefore able to 
offer our clients the best of both worlds, 
mass audiences with simultaneous reach  
on linear channels, and addressable 
targeting at scale around our premium 
inventory on the ITV Hub.

ITV aims to maximise the value of its airtime 
and drive new revenue streams through 
sponsorship, brand extension and creative 
collaboration. ITV utilises the core assets  
of its strong brand and reputation, unique 
commercial relationships and quality 
production capability to deliver a wide 
variety of innovative marketing solutions. 
To enhance our offering to advertisers we 
have built a client relationship team and 
scaled up the creative partnerships team  
to work closely with advertisers and provide 
original, engaging and brand-defining 
marketing propositions. During 2019, Marks 
& Spencer (M&S) engaged with ITV in a fully 
integrated linear and digital advertising 
proposition around Britain’s Got Talent  
with sponsorship, product placement, 
a bespoke spot ad made by ITV as well as 
instore branding and social media content. 
Following the positive impact for M&S, 
they decided to also sponsor the autumn 
series of Britain’s Got Talent: 
The Champions. The 2019 series of Love 
Island attracted nine commercial partners, 
including Uber Eats, Samsung and 
Superdrug, engaging in programme and 
podcast sponsorship, brand licences,  
instore branding, exclusive product lines  
and merchandise, and product placement. 
This drove total incremental revenue of 
around £8 million year-on-year.

Responsive to a changing media 
environment
The way in which people watch television 
has changed rapidly over the last few years, 
particularly for younger demographics.  
ITV’s position overall is strong but there 
is increasing competition for eyeballs and 
advertisers. Our strategy has evolved to 
address this shift, and our priorities are 
aimed at making sure we continue to 
maintain mass audiences, drive light 
viewers, attract live audiences and grow  
the number of 16–34 year old viewers.  

  ITV and M&S formed a creative partnership 

around Britain’s Got Talent, involving on and 
off-screen advertising initiatives.

Most importantly it is ensuring that we 
are bringing our quality content to audiences 
wherever, whenever and however  
they choose. 

Linear television viewing remains resilient 
despite significant changes in the 
availability and delivery of content.  
On average, viewers watched 183 minutes  
of television per day in 2019, down 5% from 
192 minutes in 2018 (Source: BARB C7 data). 
Including all viewing across TV, SVOD and  
all devices, the majority of viewing remains 
live at 70%, as television continues to have 
the power to bring audiences together.  
VOD viewing continues to grow rapidly  
while PVR (recorded) viewing has remained 
relatively constant over the last few years  
at around 13%. Younger viewers are 
watching less linear television than they 
used to, but through delivering great 
content such as Britain’s Got Talent,  
I’m A Celebrity…Get Me Out Of Here! and 
Love Island, the ITV Family remained the 
largest family of channels for the 16–34s 
demographic in the year. Nevertheless,  
it is a constant challenge to maintain  
total advertising revenue in light of 
declining viewing, especially amongst  
16–34 year olds.

SVOD has seen strong growth over the last 
few years and is now a developed market  
in the UK, with approximately 51% of UK 
households subscribing to at least one of 
Netflix, Amazon or Now TV. As a creator, 
owner and distributor of sought after 
content, ITV is well positioned to take 
advantage of the opportunities from the 
changes we are seeing in the media 
environment and consumer behaviour.  

The growth in viewers’ appetite for having 
SVOD subscriptions and increasingly multiple 
subscriptions (37% of households have more 
than one SVOD service), also means that we 
are well placed to benefit from this demand 
with the launch of our SVOD service BritBox 
UK (Source data: BARB Q4 2019). Our recent 
research shows that people’s intent to buy 
BritBox is on a par with Now TV and Apple TV+.

Direct to Consumer 
Direct to Consumer generates revenue 
directly from the customer, and includes 
SVOD, competitions, merchandise, live 
events and gaming. In 2019, total revenue 
increased by 4% to £84 million (2018: 
£81 million) predominantly due an increase 
in ITV Hub+ subscriptions. Direct to 
Consumer revenue does not include  
BritBox UK or US.

Our SVOD propositions include BritBox UK, 
ITV Hub+ in the UK, BritBox in the US and 
Canada, and Cirkus in the Nordics, Germany, 
Austria and Switzerland. 

We successfully launched BritBox UK, with 
the BBC in November 2019. The service 
provides UK audiences with an unrivalled 
collection of British box sets and original 
series all in one place. BritBox UK includes 
both ITV and BBC box sets, and has content 
partnerships with Channel 4 (including 
Film4 content) and Channel 5, and 
distribution partnerships with, BT and EE.  
Our EE distribution partnership is currently  
in the pre-sale phase, launching fully on 
13 March 2020. BritBox UK is an ITV 
controlled entity with a holding of 90%  
and the BBC holding 10% of the equity with 
an option to increase it to 25%. 

42 

ITV plc  Annual Report and Accounts 2019

Strategic Report Operating and Performance Review

The service had a successful operational 
launch, which was issue free and on time, 
and early results show a good performance 
in line with the business plan. We are seeing 
strong subscriber appeal with the majority 
of customers converting to become a 
paying subscriber after the free trial period. 
BritBox UK is now on ten platforms and 
available on 15 million UK screens. We are 
continuing to explore opportunities to 
expand the distribution of BritBox UK, and 
by April 2020, we expect it to be available  
on 20 million UK screens. In addition to the 
breadth of content currently available on 
BritBox UK, the first original commission, 
Spitting Image, is expected to launch on the 
service in the second half of 2020. Channel 4 
content will also be available in April with 
Film4 content arriving in the autumn.

The 2019 net investment in BritBox UK  
was £19 million, which was lower than the 
£25 million expected due to the timing of 
content costs. The BritBox UK venture  
loss, which excludes the benefit of other 
revenues earnt across ITV, was £21 million. 
We expect venture losses in BritBox UK of 
£55 million to £60 million in 2020, which 
is broadly in line with the £40 million net 
investment previously guided and the 
£6 million timing difference from the  
2019 investment, unwinding in 2020. We 
anticipate that BritBox UK will remain in the 
net investment phase for a number of years 
as we build its subscriber base, but in time will 
provide a meaningful profit stream to ITV. 

ITV Hub+ offers an ad-free subscription 
version of the ITV Hub with content download 
capability and EU portability, although, 
following the UK’s departure from the 
European Union, this may not be available 
once trading arrangements are agreed at end 
of 2020. The number of subscribers increased 
by over 50% year-on-year to over 400,000. 
The subscriber growth has been driven by  
our great content, increased marketing and 
EU portability. We are using our investment 
in data capabilities to understand what  
drives customer acquisition and retention, 
and to provide us with high quality insights 
into our subscribers.

Our joint venture (JV) with the BBC,  
BritBox US, provides an ad-free SVOD 
service offering the most comprehensive 
collection of British content available in the 
US and Canada. Subscribers have continued 
to grow steadily, currently exceeding one 
million, and the service is now profitable, 
just three years following launch. We plan  
to launch BritBox in Australia in 2020 as  
we continue to explore opportunities for 
BritBox US on other platforms and in other 
territories internationally. 

A significant portion of our Direct to Consumer 
revenues comes from competitions. 
The majority of our competitions have 
performed well across the schedule, 
benefiting from the investment in the 
competition portal which has been 
rebranded to ITV Win, along with marketing 

of the platform through some of our key 
programming. Programme related app 
downloads were strong in the year, 
encouraging engagement and driving  
linear viewing. The Love Island app had over 
six million downloads, and over nine million 
votes were cast via the app in 2019.  
The Love Island game has also been 
downloaded over 3.5 million times in the  
UK and ten million times globally.

We continue to host a number of live events 
based around our key brands, including: the 
Coronation Street set tour and Emmerdale 
village tour and studio experience, five 
branded Ninja Warrior Experiences around 
the UK, and we are due to launch an I’m 
A Celebrity…Get Me Out Of Here! leisure 
attraction which will open in the UK during 
2020. All of these initiatives help build 
relationships directly with our viewers  
and we will continue to have a focused 
approached to opportunities in this area. 

SDN
SDN generates revenue by licensing 
multiplex capacity to broadcast channels, 
radio stations and data providers on digital 
terrestrial television or Freeview.  
Currently, the SDN platform utilises the 
radio spectrum licensed to it to provide 
capacity for 16 broadcast channels and  
a number of data and radio services. 

SDN customers include ITV and third parties, 
with external revenue (non-ITV) declining  
by 5%, driven by deal renewals in the year. 
SDN’s multiplex licence expires in 2022 and 
we are fully engaged with both Government 
and Ofcom in relation to the possible 
renewal or extension of the licence. 

Other revenue
Other revenue includes revenue from 
platforms, such as Sky and Virgin, and 
third-party commissions, e.g. for services  
we provide to STV. This is down 3% year- 
on-year due to the closure of Encore at the  
end of April 2018, along with lower revenue 
from our non-consolidated license.

  Ninja Warrior UK branded adventure  

parks opened in Cardiff, Wigan and Gloucester 
during 2019.

43

Strategic ReportGovernanceFinancial StatementsAdditional InformationSocial Purpose 

With the massive reach of our platforms, our much-loved shows and creative talent,  
we have a unique ability to drive meaningful change. In 2019 ITV launched its new  
Social Purpose strategy, setting ambitious targets, to shape culture for good, against  
four priorities: Better Health, Diversity and Inclusion, Environment and Giving Back.

showcasing brands who also fell quiet to 
support Britain Get Talking. The campaign 
ran for four weeks, accompanied by  
a press, social and digital campaign. ITV 
editorial covered mental health topics,  
while #BritainGetTalking was fast-adopted  
as a hashtag for mental health awareness 
and action. 

Results 

The most well-known mental health 
campaign of the autumn 

2.8m

people started a conversation with their 
children, family and friends, or had a better 
quality of conversation, as a result of seeing 
the campaign.2

Mental wellness

Britain Get Talking
In October 2019 we launched a five 
year campaign to encourage people 
to take action to look after their 
mental health.

The issue
Since 2004 there has been a 48% increase 
in anxiety and depression amongst 
children and as such, our first campaign 
focused on families.

The campaign
Supported by the charities Mind and 
YoungMinds, it was launched by Ant and Dec 
during Britain’s Got Talent: The Champions 
final. The show was paused for a minute  
to give families watching time to start 
a conversation. This was followed by a 
60 second television advert showcasing 
some of ITV’s best-known faces, all in silence 
to encourage families to talk. A unique silent 
advertising commercial break followed 

4.1m

people took an action in 2019  
to improve their, or their family’s 
mental or physical health as a 
result of ITV campaigns, beating 
our 2019 target of two million.1

Better Health

Inspiring change in how  
we look after our mental 
and physical health.

Our Goal:

Encourage 10 million 
people to take action to 
improve their mental  
or physical health 
by 2023.

Sustainable  
Development  
Goal

Off-screen initiatives

Mental Health Training
ITV’s Learning and Development team 
has extended the provision of mental 
health training, including additional 
workshops on how to talk about  
mental health. Over 1,000 colleagues 
attended mental health training or 
workshops in 2019. 

Duty of Care
ITV launched new guidelines on Duty  
of Care for productions, and established  
a Duty of Care Operating Board,  
chaired by Carolyn McCall. 

Time to Change Pledge 
ITV is committed to the Time to Change 
Pledge, consolidating our commitment  
to reducing the stigma of mental health  
in the workplace. Over 900 ITV colleagues 
participated in the Mind Workplace 
Wellbeing Index and we received a silver 
award from Mind, for making an impact  
in promoting employee mental health 
through our policies and procedures.

1.  Sum of actions taken across Better Health.
2.  Extrapolated from YouGov survey of over 2,000 UK adults (October 2019).

44 

ITV plc  Annual Report and Accounts 2019

Strategic Report Social Purpose

Mental wellness

Eat better

Move More

Results 

650,000

children said they’d eaten more 
vegetables as a result of the campaign 
(29% of those who saw the campaign)1. 

2.3%

uplift in vegetable sales during the 
campaign, the equivalent of 17.7 million 
units of vegetables. That’s enough for 
an extra portion of vegetables per 
household with kids for every week 
of the campaign2. 

The Daily Mile
We continued to partner with the 
Daily Mile, promoting Daily Mile 
activity through programming. 

656,000

more children did the Daily Mile in 2019. 
A push in ITV editorial in September saw the 
biggest uplift of the year in schools signing 
up to participate in the scheme3. 

Eat Them to Defeat Them
In January 2019, ITV launched 
a partnership with Veg Power  
and an alliance of supermarkets  
and food brands to encourage 
children to eat vegetables. 

The issue
By the time children start school, one in  
four children in the UK is living with obesity; 
by Year 6, it’s one in three. With 80% of 
children not eating their recommended 
daily recommended portions of vegetables, 
our campaign set out to change the 
narrative, moving from the worn-out  
‘Eat your Greens’ message to a child-
focused, exciting proposition: Eat Them  
to Defeat Them. 

The campaign
Recognising that kids often really feel they 
don’t like vegetables, ITV worked with  
ad agency adam&eveDDB to develop an 
advertising campaign to make vegetables 
the baddies, who can only be defeated if 
kids eat them. ITV donated £2 million of 
airtime to show the television advert to 
family audiences and brought together 
12 supermarkets and food brands to  
fund the creation of the campaign. 

Mental Health Advisory Group
ITV formed a Mental Health Advisory  
Group, chaired by Ruth Davidson, with  
Mind, YoungMinds and the Scottish 
Association for Mental Health (SAMH)  
as founding members, to help provide 
guidance and support on all aspects of our 
approach to mental health and wellbeing.

Feel Good Wellbeing Programme
We continued to build Feel Good, ITV’s 
wellbeing programme, which supports  
the mental and physical wellbeing of 
colleagues through a programme of  
classes, check-ups and workshops. 
Attendance at Feel Good sessions  
in 2019 reached over 3,000.

Work/life Balance 
ITV announced our new Smart Working 
initiative, aiming at making ITV the most 
flexible employer in media. 

1.  Extrapolated from YouGov survey of 1,148 UK children aged 6-14.
2.  PearlMetrics econometric modelling 2019.
3.  Based on 2,410 schools signing up to the Daily Mile.

45

Off-screen initiatives

Strategic ReportGovernanceFinancial StatementsAdditional InformationSocial Purpose continued

Environment

Creating programmes  
with the biggest impact 
on the audience and  
the smallest impact  
onthe planet.

Our Goal:

Reduce our carbon 
emissions and waste,  
and source responsibly.

Sustainable  
Development  
Goals

Reduce energy

New energy targets1

Flagship target

Sub targets

Reduce greenhouse gas 
emissions according to  
a 1.5° science based  
target (SBT)

•  Reduce carbon emissions by 10% each year until  

SBT is in place

•  Become a carbon neutral business
•  Purchase 100% renewable energy and join RE100

ITV has signed up to support the Taskforce for Climate-related Financial Disclosures.  
See page 62 for more information. 

We are measuring our carbon emissions 
more accurately
• 

In 2019, we implemented a new process 
to capture global greenhouse gas (GHG) 
emissions to enable us to get more 
accurate data. This provides a new 
baseline for our science-based target  
(the GHG reduction necessary at ITV for  
a 1.5 degree global warming limit), and  
for current and future energy reduction

•  On a like-for-like basis, our 2019 emissions 

reduced by 21% compared to 20182

•  During 2019, we continued to invest in 

emissions reduction initiatives. We began 
a major infrastructure project to upgrade 
the Emmerdale studios to low energy 
production lighting and efficient air 
conditioning, and have reduced the 
impact of outside broadcasting by 

expanding our use of Hybrid Electric 
Vehicles across Daytime, Continuing 
Dramas and Regional News

We are increasing our purchase of 
renewable energy
• 

In 2019 we renewed the renewable 
energy contracts at all our owned sites

•  We began a full renewable energy review 
of our global sites. We will work with  
our landlords in 2020 to increase the 
number of sites powered by renewable 
energy globally

We are carbon neutral
•  All of ITV’s 2019 emissions from our 
operations (scope 1), energy use  
(scope 2) and business travel (scope 3) 
were offset by purchasing certified 
carbon offsetting credits

ITV is required to report 
annually on the quantity  
of carbon dioxide equivalent 
emissions in tonnes emitted 
as a result of activities  
for which it is responsible.  
All data for the financial  
year ended 31 December 
2019 is disclosed here for 
direct (gas, vehicle fuel,  
fuel oils and refrigerants 
consumption) and  
indirect (electricity 
consumption) emissions.

2019 Greenhouse Gas Emissions

Indicator

Total gross CO2e emissions 

(tCO2e)

Scope 1: Direct emissions (tCO2e)
Scope 2: Indirect emissions 

(tCO2e)

Total Group Revenue
Emissions per unit/£m revenue 

(tCO2e)

2019  
New Baseline 

2018

20,812 
9,111 

20,066 
6,770

11,701 
£3,885m 

13,293
£3,766m

5.4 

5.3

Source: 2019 emissions data covers global operations for which we have 
operational control. We use the GHG Protocol Corporate Accounting and 
Reporting Standard and the latest conversion factors from the Department 
for Business, Energy & Industrial Strategy to calculate Scope 1 emissions,  
and the latest conversion factors from the International Energy Agency  
to calculate Scope 2 emissions in tonnes of carbon dioxide equivalents.  
31% of our data set is based on estimated data. Estimates are calculated  
from previous consumption trends and published benchmarks.

 Environmental targets are new in the year and have been set as part of our new strategy. During 2020 we will develop a timeframe in order to deliver these targets. 

1. 
2  Had 2018 been calculated under the new methodology, the estimated total of Scope 1&2 emissions would have been 26,450 tCO2e, which equates to a 21% decrease in 2019.

46 

ITV plc  Annual Report and Accounts 2019

Strategic Report  
  
 Social Purpose

Reduce energy

Zero waste

Sustainable supply chain

New waste targets

New sourcing targets

Flagship target

Sub targets

Flagship targets

Sub targets

Zero waste

•  Decrease waste by increasing volume 
of waste avoided, reused and recycled
•  Zero single-use plastics in operations, 

productions and supply chain

100% sustainable 
sourcing

•  All our suppliers must meet our 

sustainability criteria

•  Support SME suppliers to improve 

their environmental impact

•  We conducted an in-depth review of our waste approach in our 
UK offices and on location productions. In 2020 we will use  
the findings and recommendations to develop a roadmap to 
achieving our zero waste target

•  We removed single use plastic from our hub site canteens in 

London, Leeds and Manchester

•  We established a working group with our main UK broadcast 

peers in 2019 to develop a best practice approach to securing  
a sustainable supply chain across the industry

•  We are reviewing how to evaluate the environmental risk of our 
suppliers, and what tools and platforms we need to track action 
on those risks. This information will enable us to determine the 
roadmap to our 100% sustainable supply chain target

Sustainable culture

On-screen initiatives

New culture targets

Flagship target

Sub targets

100% training

•  Environmental awareness training  

for all staff and freelancers

100% albert 
certification1

•  For all programmes we produce 

and commission

•  We recognise the role ITV plays in covering the climate crisis and 
promoting sustainable behaviours. We covered environmental 
topics in a number of programmes in 2019, such as on current 
affairs show Tonight and through the On Assignment 
international magazine programme

• 

ITV News’s latest series Earth on the Edge featured monthly 
reporting on how climate change is happening in our world today, 
covering the topics of water shortages, extreme heat, rising sea 
levels, overpopulation and pollution

•  We increased the number of productions being recognised  
for sustainable production practices in 2019 by 92%, with  
73 programmes achieving albert certification. We have 
encouraged all our productions to complete the albert 
calculator2 and certification and reduce their impact

•  We almost tripled the number of colleagues completing 

environmental training online or in person, to over 1,800.  
An internal engagement series on the climate crisis  
achieved the highest feedback rating of any 2019 event

•  We established an ITV Green Team Steering Group, with 
representatives from all business areas, to help deliver 
our environmental targets throughout the business

1. 

 albert sustainable production certification is a certification for a television production’s efforts to reduce its carbon footprint.  
Productions are rewarded with one, two or three stars for reducing the impact of their production.

2.  albert carbon calculator quantifies the carbon impact of a production.

47

Strategic ReportGovernanceFinancial StatementsAdditional InformationSocial Purpose continued

Giving Back

Giving back to our local 
and international 
 communities through 
causes we care about.

Our Goal:

Raise over £6 million  
a year for Soccer Aid, 
increase staff  
volunteering and lend 
our support to causes.

Sustainable  
Development  
Goals

XXXX

Soccer Aid
Soccer Aid for Unicef is a partnership 
between Unicef and ITV that has 
raised £38 million since the appeal 
began in 2006. 

Unicef is the world’s leading organisation 
for children in danger, and is ITV’s principal 
fundraising partner. 

The campaign
The 2019 Soccer Aid for Unicef football 
match saw women join the team for the 
first time. ITV editorial supported Soccer Aid 
from daily updates on Good Morning Britain 
through to The Chase Celebrity Special.

Results 

Raised 

£7.9m

The programme achieved an average 
audience of nearly four million and over  
£7.9 million was raised, beating our target. 

Volunteering
All ITV employees are encouraged 
to take three days a year to 
volunteer and in December 2019  
we launched a volunteering month. 

• 

In 2019 we renewed our partnership with 
volunteering social enterprise Benefacto 
to ensure colleagues are able to easily find 
organisations to give their time to 

•  Over 1,000 colleagues volunteered  

with take-up of the volunteering days 
increasing by 11% year-on-year

• 

ITV came top of the GivX Index of 
companies for corporate giving, and  
was listed by Tortoise Responsibility  
100 Index as the most generous  
company in the FTSE 100

48 

ITV plc  Annual Report and Accounts 2019

Diversity 
& Inclusion

Fostering creativity 
by championing diversity  
and encouraging  
inclusion.

Our Goal:

Improve gender,  
BAME, disability and LBGT+  
representation on and 
off screen by 2022.

Sustainable  
Development  
Goals

Strategic Report  
  
  
 Social Purpose

ITV’s creative and commercial talent is vital 
to our success as a business so we seek to 
attract a workforce that is diverse in all 
respects, and to nurture an inclusive, 
enabling environment for all. We also 
ensure that ITV is for everyone, by working 
towards true representation on-screen, 
as well as behind-the-screens. 

On-screen

On-screen targets by 2022

Gender 

50%

BAME 

15%

Declared disability 

10% 

LGBT+ 

7% 

Off-screen

ITV workforce targets by 2022

Gender 

Declared disability 

50%

of women in SLT, 
managers and 
colleagues

8%

of SLT, managers 
and colleagues

BAME 

LGBT+ 

7%

of SLT, managers 
and colleagues 

15%

of SLT, managers 
and colleagues. 

And 30% women, 
and 10% BAME on 
the PLC Board.

SLT = Senior Leadership Team, the top c.200 senior leaders 
in the business. 

1. 

 Data as at 31 December 2019.

Page 51 further details on our approach 
to recruiting, retaining and developing 
a diverse workforce, and the recognition  
we have received. For information regarding 
the Board’s diversity policy, see page 101. 

We work hard to ensure ITV reflects  
and represents everyone on-screen.  
One of the key tools for this is our Social 
Partnership Commissioning Commitments 
form that every production uses. This 
details the commitments producers are 
expected to make around diversity and 
inclusion, alongside environmental 
sustainability and charitable causes. 

Programme-makers are expected to 
actively consider the diversity of not  
just lead characters, presenters and 
contributors, but also the secondary  
and background roles, and those behind  
the camera too. They are also required  
to ensure case-studies, features and 
storylines themselves reflect a diverse 
range of storytelling. 

In 2019 we published for the first time 
ambitious targets on workforce diversity. 
A wide range of initiatives will help us 
reach these objectives, see page 51 for  
more detail.

   ITV has published its gender pay report 
which includes reporting on ethnicity pay, 
www.itvplc.com/investors/governance

   For more information see our Social  
Purpose Report and website:  
www.itvplc.com/socialpurpose

Progress against Targets1

BAME

LGBT+

We have increased representation of BAME 
colleagues to 12.1% among colleagues  
and 9.4% and 9.8% of SLT and managers 
respectively. On-screen we surpassed  
our representation of BAME at 21.4%.

We have surpassed our target for on-screen 
representation, which is at 14.0% for LGBT+, 
and for all colleagues and managers. We’re 
working on SLT representation which is 
currently at 4.0%.

Gender

Declared disability

We have surpassed our on-screen targets 
and most of our off-screen targets, with 
53.6% of colleagues and 51.0% of managers 
being female. With women making up 
44.8% of our senior leadership team (SLT) 
we are ahead of most of the FTSE 100, but 
we are still working on reaching 50%.

ITV has been ranked in the 2019 Hampton 
Alexander Review as the fourth best 
performer in the FTSE 100 for gender 
diversity in our combined Executive 
Committee and direct report roles (42.1%).

Representation amongst all colleagues  
has increased to 7.0%. We have surpassed 
our target for SLT, but continue to work  
to increase the number of managers  
and colleagues with disability, as well  
as on-screen representation, which is 
currently at 5.8%.

49

Strategic ReportGovernanceFinancial StatementsAdditional InformationOur People

Our people are the driving force of ITV. We are dedicated to 
nurturing an inclusive working environment where everybody  
can reach their full potential and thrive, and our ambition is to  
be the most flexible employer across Media and Entertainment. 

The ITV Way reinforces our values, 
defines our ways of working and how  
we treat each other – supporting us  
to deliver our strategy. These values  
are encapsulated in our Code of Conduct, 
which in turn reinforces the importance  
of maintaining high standards of safety 
and applying good ethics and judgement 
when making decisions.

   For more details on our culture, and how  
the Board monitors and assesses culture, 
please see page 94

The ITV Way

Make it brilliant

Creativity for everyone, without fear or caution
At ITV we connect with millions of people every day, make 
content they can’t get enough of and reflect and shape the 
world we live in… and we do all of this through the power of 
creativity. That means creativity at scale. It means creativity 
without fear or caution. It means creativity from everyone. 
For everyone. Every day. 

Make it new

Openness to change, with no barriers
ITV is a place to make things happen. New ideas. New shows. 
New takes on old shows. New technology. New relationships 
with our audiences and customers. There are no barriers here. 
ITV is changing. And when we change, we change the game, 
because we reach millions.

Make it together

Collaborating, respecting and embracing differences
ITV is for everyone. It is yours. It is ours. It is open. So take 
ownership. Work together. Embrace every difference.  
Our difference creates better stories. Our difference  
makes a difference. We are together. We are proud.

50 

ITV plc  Annual Report and Accounts 2019

Strategic Report Our People

Department for Work and Pensions with 
Disability Confident Leader accreditation. 
The Company gives full and fair consideration 
to the employment of people with a 
disability or health condition, and 
guarantees an interview to any candidate 
with a disability who meets the minimum 
requirement for a role. We continue to work 
with specialist providers who advise and 
support colleagues and managers regarding 
workplace adjustments as well as any 
adjustments candidates need through the 
application and hiring process. We are 
committed to ensuring that all training, 
career development and promotion 
opportunities are accessible and inclusive  
to all colleagues with a disability and that 
they have equal career opportunities for 
growth and progression. For any employee 
who becomes disabled whilst in 
employment we ensure the right support  
is in place to enable them to return to work. 
This may include an occupational health 
assessment, a phased return to work and 
reasonable adjustments as required, 
supported by our specialist partners. We 
recognise that not all disabilities are visible 
and that mental health is also a type of 
disability we need to consider. We have 
become members of the Valuable 500 and 
as a member we are committed to putting 
disability inclusion on the leadership agenda. 

On recruitment and development of a 
diverse workforce more widely, we are 
members of the Apprenticeship Diversity 
Champions Network, which aims to make 
a positive change to diversity and inclusion 
in apprenticeships and increase BAME, 
disability, and disadvantaged background 
representation. As part of our pledge we 
have committed to increase the diversity, 
particularly in BAME and disability 
representation, of our apprentices by  
15%. We continue to actively participate  
in the Social Mobility Business Partnership  
and support the Social Mobility Pledge to 
enable people of all backgrounds to reach 
their full potential in the workplace. We 
have continued to successfully develop 
Company wide initiatives, including: the 
establishment of a new Inclusion Council 
chaired by the Chief Executive; the launch  
of ITV Able (our Disability Network); the  
roll out of an updated interview skills for 
hiring managers masterclass to ensure  
our recruitment and selection is consistent 
and inclusive; and the introduction of 
inclusive leader sessions regarding working 
inclusively and being aware of bias.

For further information on our Diversity and 
Inclusion strategy in our Social Purpose, 
including our gender and BAME workforce 
metrics, please see page 49 and our Social 
Purpose Report. For further information  
on the Nominations Committee’s work in 
Diversity and Inclusion and the Board 
Diversity policy, please see page 101.

Investing in and rewarding our people 
We are committed to investing in and 
building a productive, creative and diverse 
workforce. We adopt a comprehensive  
and inclusive approach to investing in  
and rewarding our workforce, ranging  
from apprenticeship and mentoring 
programmes, to the ITV Career Returners 
Programme that offers experienced and 
talented professionals the opportunity  
to return to the career they love after  
an extended break. 

We continue to invest in the development 
of our workforce through a range of  
on-line and classroom based workshops,  
including our on-line development portal 
‘My Academy’. These build leadership  
and line manager capability and support 
personal skills development, wellbeing  
and resilience for all colleagues. 

At ITV, we understand the need to stay 
competitive to retain our talent. Our 
approach to attracting and retaining  
talent through pay is set out on page 129.  
Our successful and popular Save As You  
Earn scheme gives our workforce the 
opportunity to engage with and celebrate  
in ITV’s success, and encourages voluntary 
investment in ITV shares. ITV’s package  
of voluntary benefits also provides  
valuable cost savings for both colleagues 
and the Company. Further information  
on the Remuneration Committee’s 
consideration of workforce remuneration 
and related policies see page 129. 

Health, Safety and Wellbeing 
We prioritise the health, safety and 
wellbeing of our employees, contractors 
and those participating in our productions. 
Please refer to page 65 for information  
on our policies and commitment to  
our colleagues’ health and safety. For 
information on our health and safety  
work from a wellbeing and mental  
health perspective, please refer to the 
‘Off-screen initiatives’ on pages 44 to 45.

51

Engagement 
We are committed to regularly engaging 
with the workforce to ensure their views  
are heard and understood. Our colleagues 
are encouraged to communicate and 
engage with each other, management  
and the Board through both formal and 
informal channels. This year, a full employee 
engagement survey was undertaken to  
give employees the opportunity to provide 
feedback anonymously. For further 
information on how the Board and 
management engages with the workforce, 
please see pages 92 and 93.

Diversity and Inclusion
At ITV, we understand and value the 
creativity that diversity brings to our 
business, and want to ensure that we have 
an inclusive environment where everyone 
can be their authentic self. Our aim is to 
reflect the diversity of modern society  
both on and off-screen.

To celebrate and have engagement around 
our inclusive environment, ITV has five 
colleague networks – ITV Pride (our LGBT+ 
network), The Women’s Network, ITV 
Balance (to discuss work-life balance), ITV 
Embrace (our BAME network) and ITV Able 
(our Disability Network). These networks 
are open to all colleagues. Please refer to our 
Social Purpose Reports (on our website) for 
further information on the networks’ 
inspirational events with external speakers, 
development workshops and other activities.

On disability, ITV’s steadfast commitment 
to recruiting, retaining and developing 
disabled people has been recognised by the 

Strategic ReportGovernanceFinancial StatementsAdditional InformationAlternative Performance Measures

The Annual Report and Accounts includes both statutory 
and adjusted measures (Alternative Performance Measures  
or APMs), the latter of which, in management’s view, reflect 
the underlying performance of the business and provide 
a more meaningful comparison of how the business is 
managed and measured on a day-to-day basis. 

Our APMs and KPIs are aligned with our strategy and business 
segments and together are used to measure the performance 
of our business and form the basis of the performance 
measures for remuneration.

Adjusted results exclude certain items because, if included, 
these items could distort the understanding of our performance 
for the year and the comparability between periods.

The Audit and Risk Committee have oversight of ITV’s  
APMs and actively review, revise and approve the policy  
for classifying adjustments and exceptional items. Further 
detail is included on page 108.

Key adjustments for adjusted EBITA, profit before tax and EPS
Adjusted EBITA is calculated by adding back exceptional items and 
high-end production tax credits to EBITA. Further adjustments, 
which include the gain/loss on the sale of non-current assets, 
amortisation and impairment of assets acquired through business 
combinations and investments, and certain net financing costs, are 
made to remove their effect from adjusted profit before tax and 
EPS. The tax effects of all these adjustments are reflected in the 
adjusted tax charge. These adjustments are detailed below. 

Production tax credits
The ability to access tax credits, which are rebates based on production 
spend, is fundamental to our Studios business when assessing the 
viability of investment in green-lighting decisions, especially with 
regards to high-end drama. ITV reports tax credits generated in the US 
and other countries (e.g. Norway, New Zealand, Italy, Canada and Spain) 
within cost of sales, whereas in the UK tax credits for high-end drama 
must be classified as a corporation tax item. However, in our view all tax 
credits relate directly to the production of programmes. Therefore, to 
align treatment, regardless of production location, and to reflect the 
way the business is managed and measured on a day-to-day basis, 
these are recognised in adjusted EBITA. Our cash measures, including 
profit to cash conversion and free cash flow are also adjusted for the 
impact of production tax credits. Further detail on this is included in the 
Tax section of the Financial Review.

Exceptional items 
These items are excluded to reflect performance in a consistent 
manner and are in line with how the business is managed and 
measured on a day-to-day basis. They are typically gains or losses 
arising from events that are not considered part of the core operations 
of the business or are considered to be one-off in nature, though  
they may cross several accounting periods. These include, but are not 
limited to, acquisition-related costs, reorganisation and restructuring 
costs, property costs, non-routine legal costs and non-routine 
pension-related costs. We also adjust for the tax effect of these  
items. Note 2.2 to the financial statements includes further detail.

consideration payable in the future is employment-linked, it  
is treated as an expense (under accounting rules) and therefore  
part of our statutory results. However, we exclude all consideration 
of this type from adjusted EBITA, adjusted profit after tax and 
adjusted EPS as, in our view, these items are part of the capital 
transaction and do not form part of the Group’s core operations. 
The Finance Review explains this further. Acquisition-related costs, 
including legal and advisory fees on completed deals or significant 
deals that do not complete, are also treated as an expense (under 
accounting rules) and therefore on a statutory basis form part of 
our reported results. In our view, these items also form part of the 
capital transaction or are one-off in nature and are therefore 
excluded from our adjusted measures.

Restructuring and reorganisation costs
These arise from initiatives to reduce the ongoing cost base  
and improve efficiency in the business, to enable the delivery  
of our strategic priorities. We consider each project individually to 
determine whether its size and nature warrant separate disclosure. 
Where there has been a material change in the organisational 
structure of a business area or a material initiative, these costs  
are highlighted and are excluded from our adjusted measures.

Amortisation and impairment 
Amortisation and impairment of assets acquired through business 
combinations and investments are not included within adjusted 
earnings. As these costs are acquisition-related, and in line with 
our treatment of other acquisition-related costs, we consider them 
to be capital in nature as they do not reflect the underlying trading 
performance of the Group. Amortisation of software licences  
and development is included within our adjusted results as 
management consider these assets to be core to supporting  
the operations of the business. 

Net financing costs
Net financing costs are adjusted to reflect the underlying cash 
cost of interest for the business, providing a more meaningful 
comparison of how the business is managed and funded on 
a day-to-day basis. The adjustments made remove the impact  
of mark-to-market on swaps and foreign exchange, one-off  
fees and premiums relating to the buyback of bonds, imputed 
pension interest and other financial gains and losses, which  
do not reflect the relevant interest cash cost to the business  
and are not yet realised balances. 

A full reconciliation between our adjusted and statutory results 
is provided on the following page.

Other Alternative Performance Measures
Total revenue 
As an integrated producer broadcaster, we look at the total  
revenue generated in the business which includes internal  
revenue, which is the sale of ITV Studios programmes to  
Broadcast. Selling programmes to the Broadcast and Direct  
to Consumer business is an important part of our strategy  
as an integrated producer broadcaster, and it ensures we own  
all the rights to the content.

A reconciliation between external revenue and total revenue 
is provided below.

Acquisition-related costs
We structure our acquisitions with earnouts or put and call  
options, to allow part of the consideration to be based on the  
future performance of the business as well as to lock in and 
incentivise creative talent. Where consideration paid or contingent 

Twelve months to 31 December

External revenue (Reported)
Internal supply 
Total revenue (Adjusted)

2019
£m

3,308
577
3,885

2018
£m

3,211
555
3,766

52 

ITV plc  Annual Report and Accounts 2019

Strategic Report Alternative Performance Measures

Reconciliation between statutory and adjusted results

Twelve months to 31 December 
EBITA1
Exceptional items (operating)2
Amortisation and impairment3
Operating profit
Net financing costs4
Share of profits on JVs and Associates
Gain on sale of non-current assets and subsidiaries (non-operating 

exceptional items)2

Profit before tax
Tax5
Profit after tax
Non-controlling interests
Earnings
Shares (million), weighted average
EPS (p)
Diluted EPS (p)

2019
Statutory
£m
693
(84)
(74)
535
(68)
1

2019
 Adjustments
£m
36
84
63
183
28
–

(62)
149
(67)
82
–
82

62
530
(52)
478
(5)
473
4,000
11.8p
11.8p

2019
Adjusted
£m
729
–
(11)
718
(40)
1

–
679
(119)
560
(5)
555
4,000
13.9p
13.8p

2018
Statutory
£m
785
(93)
(92)
600
(43)
–

2018
 Adjustments
£m
25
93
85
203
7
–

(10)
200
(49)
151
–
151
–

10
567
(97)
470
(4)
466
3,999
11.7p
11.6p

2018
Adjusted
£m
810
–
(7)
803
(36)
–

–
767
(146)
621
(4)
617
3,999
15.4p
15.4p

 £36 million adjustment relates to production tax credits which we consider to be a contribution to production costs and working capital in nature rather than a corporate tax item. 

1. 
2.   Exceptional items largely relate to acquisition costs, primarily employment linked consideration, as well as restructuring and property costs, along with the gain on sale from the 

London Television Centre. Further detail is included in the Finance Review.

3.   £63 million adjustment relates to amortisation and impairment of assets acquired through business combinations and investments. We include only amortisation on purchased 

intangibles, such as software within adjusted profit before tax.

4.   £28 million adjustment is primarily for non-cash interest cost. This provides a more meaningful comparison of how the business is managed and funded on a day-to-day basis.
5.   Tax adjustments are the tax effects of the adjustments made to reconcile profit before tax and adjusted profit before tax. A full reconciliation is included in the Finance Review.

Profit to cash conversion 
This is our measure of our effectiveness of cash generation used  
for working capital management. It is calculated as our adjusted 
cash flow as a proportion of adjusted EBITA. Adjusted cash flow, 
which reflects the cash generation of our underlying business, is 
calculated on our statutory cash generated from operations and 
adjusted for exceptional items, net of capex on property, plant  
and equipment and intangible assets, and including the cash  
impact of high-end production tax credits. 

Adjusted free cash flow
This is our measure of adjusted free cash flow after we have met  
our financial obligations. It takes our adjusted cash flow (see above) 
and removes the impact of net interest, adjusted cash tax (which 
is total tax paid adjusted to exclude the receipt of production  
tax credits) and pension funding. A full reconciliation is included  
in the Finance Review.

Adjusted net debt 
Net debt (as defined in note 4.1 to the financial statements) is 
adjusted for all our financial commitments. This better reflects how 
credit rating agencies look at our balance sheet. A reconciliation 
between net debt and adjusted net debt is provided below.

At 31 December 
Net debt 
Expected contingent payments on acquisitions 
Net pension deficit
Lease liabilities**
Adjusted net debt
Adjusted net debt to adjusted EBITDA
Reported net debt to adjusted EBITDA

2019
£m
(804)
(230)
(87)
(89)
(1,210)
1.5x
1.0x

2018*
£m
(927)
(252)
(38)
(147)
(1,364)
1.6x
1.1x

* 

 The Group has adopted IFRS 16 under the modified retrospective approach and is not 
required to restate 2018 numbers.

**   The 2018 lease liabilities represent the undiscounted operating lease commitments of 

£147 million which when converted to IFRS 16 discounted liabilities is £121 million.

Net pension deficit/surplus 
This is our defined benefit pension deficit under IAS 19 adjusted for 
other pension assets, mainly gilts, which are held by the Group as 
security for future unfunded pension payments for four Granada 
executives and over which that pension scheme holds a charge. A full 
reconciliation is included within note 3.7 to the financial statements. 

53

Strategic ReportGovernanceFinancial StatementsAdditional InformationFinance Review

ITV delivered a strong operating performance in 2019 
despite the uncertain economic environment, and is making 
good progress in executing the strategy to build a digitally 
led media and entertainment company.

While the macro environment in 2019 
continued to impact the demand for television 
advertising and therefore ITV’s financial 
performance, our full year results were ahead 
of expectations, and we have made good 
progress in executing our strategy. Our 
investment and cost saving programmes  
are on track, and our focus on cash and costs 
enables us to make the right investment 
decisions to build a robust and growing 
business and to deliver returns to shareholders 
in line with our guidance.

Chris Kennedy
Group Chief Financial Officer

This Finance Review focuses on the more technical aspects of our 
financial results while the operating and financial performance  
has been discussed within the Operating and Performance Review. 
Our Alternative Performance Measures section explains the 
adjustments we make to our statutory results and focuses on  
the key measures that we report on internally and use as KPIs  
across the business. 

Twelve months to 31 December

Total advertising revenue
Total non-advertising revenue 
Total revenue
Internal supply
Group external revenue

Group adjusted EBITA
Group adjusted EBITA margin
Group statutory EBITA

Adjusted EPS
Statutory EPS
Dividend per share
Net debt as at 31 December

2019
£m

1,768
2,117
3,885
(577)
3,308

729
22%
693

13.9p
11.8p
8.0p
(804)

2018
£m

Change
£m

Change
%

1,795
1,971
3,766
(555)
3,211

810
25%
785

15.4p
11.7p
8.0p
(927)

(27)
146
119
(22)
97

(1.5)
7
3
(4)
3

(81)

(10)

(92)

(12)

(1.5)p
0.1p
–
123

(10)
1
–
13

Total ITV revenue grew by 3% to £3,885 million (2018: £3,766 
million), with external revenue also up 3% to £3,308 million  
(2018: £3,211 million). Total advertising revenue was down 1.5%, 
slightly better than expectations. VOD revenue was up 21% 
year-on-year but was more than offset by the decline in NAR.  
Total non-advertising revenue was up 7% to £2,117 million (2018: 
£1,971 million). ITV Studios total revenue increased by 9% to 
£1,822 million (2018: £1,670 million), with growth across all parts  
of the business. The net impact of currency in the year was nil. 
Direct to Consumer revenue grew 4% to £84 million (2018: 
£81 million), with strong growth in ITV Hub+ subscriptions.

Group adjusted EBITA declined 10% to £729 million (2018: 
£810 million). ITV Studios adjusted EBITA was up 5% at £267 million 
(2018: £255 million) with the adjusted EBITA margin flat at 15%,  
in line with our guidance. Broadcast adjusted EBITA (excluding the 
£21 million investment in BritBox UK) declined 13% to £483 million 
(2018: £555 million), with a margin of 23%. Total Broadcast adjusted 
EBITA (including BritBox UK) was £462 million, with a 22% margin. 
This was impacted by the decline in TAR and the investments we  
are making in schedule costs with higher spend on sport and  
drama, marketing, the ITV Hub, ITV Hub+, data, technology and 
BritBox UK to build a robust and growing business. Group statutory 
EBITA declined 12% to £693 million (2018: £785 million) which  
was more than the decline in adjusted EBITA due to an increase  
in high-end production tax credits in the year, which are included 
only in adjusted EBITA.

54 

ITV plc  Annual Report and Accounts 2019

Strategic Report Finance Review

Included within other items are: the release of legal cost accruals  
in relation to litigation outside the normal course of business 
settled in the year; the release of the Box Clever provision; and  
the movement in the insured trade receivables provision.  
This was partly offset by costs in relation to the cancellation  
of The Jeremy Kyle Show.

Non-operating exceptional items relate to the gain on sale of the 
London Television Centre, which was sold in November 2019.  
Further details are provided in note 3.2 to the financial statements.

Net financing costs

Twelve months to 31 December
Financing costs directly attributable to loans 

and bonds

Cash-related net financing costs
Amortisation of bonds
Adjusted financing costs
Imputed pension interest
Other net financial losses and unrealised foreign 

exchange 

Net financing costs

2019
£m

2018
£m

(31)
(8)
(1)
(40)
(1)

(27)
(68)

(30)
(5)
(1)
(36)
(2)

(5)
(43)

Adjusted financing costs were up £4 million year-on-year at £40 
million (2018: £36 million) reflecting higher levels of net debt during 
the year, foreign exchange and the impact of IFRS 16. Statutory net 
financing costs were £68 million, up £25 million year-on-year (2018: 
£43 million), largely due to one-off fees and premiums in relation to 
the buyback of €506 million of Eurobonds in the year as well as the 
acceleration of amortisation on these bonds. The cash impact of the 
buyback was small.

JVs and associates 
There was a £1 million share of profits from JVs and associates  
in the year (2018: £nil), relating to the net profit from a range of 
investments, including BritBox US and Canada, Blumhouse and 
Circle of Confusion.

Adjusted EBITA tracker

£m

850

810

800

750

700

25

13

(3)

(27)

(36)

810

(32)

729

(21)

December
2018

Total 
Advertising
Revenue

ITV
Studios

Cost
Savings

Other

Network
Schedule

Essential
Invest-
ments

BritBox
UK

December
2019

Adjusted financing costs were up £4 million year-on-year and our 
adjusted tax rate came down to 18% from 19% in 2018. The net of 
these movements resulted in a 10% decline in adjusted EPS to  
13.9p (2018: 15.4p). Statutory EPS was up 1% to 11.8p, predominantly 
due to the gain on sale of the London Television Centre on the  
South Bank, our previous London headquarters.

Our key strengths include our high margins and cash conversion, 
which, together with our ongoing focus on costs, put us in a good 
position to balance investment in growing an even stronger and 
more resilient business going forward, while delivering returns to 
our shareholders in line with our guidance.

Exceptional items

Twelve months to 31 December

Acquisition-related expenses
Restructuring and property-related costs
Pension related costs
Other 
Total operating exceptional items
Non-operating exceptional items
Net exceptional items 

2019
£m

(75)
(24)
1
14
(84)
62
(22)

2018
£m

(60)
(26)
4
(11)
(93)
10
(83)

Total exceptional items in the period were £22 million (2018: 
£83 million). Operating exceptional items principally relate  
to acquisition-related expenses, which are predominantly 
performance based, employment-linked consideration to former 
owners, and professional fees (mainly financial due diligence  
and legal costs in respect of potential acquisitions during the year). 
Restructuring and property-related costs of £24 million relate 
primarily to one-off restructuring projects stemming from the 
Group-wide commitment to reduce the overhead cost base and 
those costs associated with the delivery of the strategy. 

55

Strategic ReportGovernanceFinancial StatementsAdditional InformationFinance Review continued

Profit before tax 
Adjusted profit before tax, after amortisation and impairment of 
assets and financing costs, was down 11% at £679 million (2018: 
£767 million). Statutory profit before tax decreased by 7% to 
£530 million (2018: £567 million) in the year. Production tax credits 
increased to £36 million in the year (2018: £25 million) as a result  
of more high-value dramas such as World on Fire, Line of Duty, 
A Confession and Noughts and Crosses.

Cash tax
Cash tax paid in the period was £108 million (2018: £92 million) and 
is net of £37 million of production tax credits received (2018: 
£27 million). The majority of the cash tax payments were made 
in the UK. The cash tax paid is higher compared to the previous  
year due to the timing of tax credit receipts, and the receipt in  
the previous year of a prior year repayment. A reconciliation 
between the tax charge for the year and the cash tax paid in  
the year is shown below. 

Profit before tax (PBT)

Twelve months to 31 December 
Profit before tax 
Production tax credits
Net exceptional items 
Amortisation and impairment*
Adjustments to net financing costs
Adjusted profit before tax

2019
£m
530
36
22
63
28
679

2018
£m
567
25
83
85
7
767

* 

In respect of assets arising from business combinations and investments. 

Tax 
Adjusted tax charge
The total adjusted tax charge for the period was £119 million (2018: 
£146 million), corresponding to an effective tax rate on adjusted 
profit before tax (PBT) of 18% (2018: 19%), which is slightly lower 
than the standard UK corporation tax rate of 19% (2018: 19%). We 
expect the effective tax rate to be between 18% and 19% over the 
medium term, if, as is expected, the UK government announce that 
the previously enacted reduction in the UK statutory tax rate to 17% 
from 1 April 2020 is reversed. On a reported basis, the tax charge of 
£52 million (2018: £97 million) corresponds to an effective tax rate 
of 10% (2018: 17%). The reported rate is lower than the prior year 
due to the tax treatment of the sale of the London Television Centre 
and an increase in high-end production tax credits. The adjustments 
made to reconcile the tax charge with the adjusted tax charge are 
the tax effects of the adjustments made to reconcile PBT and 
adjusted PBT, as discussed earlier.

Twelve months to 31 December
Tax charge 
Production tax credits
Charge for exceptional items
Charge in respect of amortisation and 

impairment*

Charge in respect of adjustments to net 

financing costs

Adjusted tax charge
Effective tax rate on adjusted profits

2019
£m
(52)
(36)
(6)

2018
£m
(97)
(25)
(9)

(19)

(14)

(6)
(119)
18%

(1)
(146)
19%

* 

 In respect of intangible assets arising from business combinations and investments. 
2018 also reflects the cash tax benefit of tax deductions for US goodwill. 

Twelve months to 31 December
Tax charge 
Temporary differences recognised through 

deferred tax

Prior year adjustments to current tax
Current tax, current year
Phasing of tax payments (including in respect of 

pension contribution benefits)

Production tax credits – timing of receipt
Cash tax paid

2019
£m
(52)

(21)
(8)
(81)

(28)
1
(108)

2018
£m
(97)

(37)
14
(120)

26
2
(92)

Tax strategy
ITV is a responsible business, and we take a responsible attitude  
to tax, recognising that it affects all of our stakeholders. In order  
to allow those stakeholders to understand our approach to tax,  
we have published our Global Tax Strategy, which is available on  
our corporate website.

 www.itvplc.com/investors/governance/policies

We have four key strategic tax objectives:
1.  Engage with tax authorities in an open and transparent way  

in order to minimise uncertainty

2.  Proactively partner with the business to provide clear, timely, 
relevant and business focused advice across all aspects of tax
3.  Take an appropriate and balanced approach when considering 

how to structure tax sensitive transactions

4.  Manage ITV’s tax risk by operating effective tax governance  
and understanding our tax control framework with a view  
to continuously adjusting our approach to be compliant with  
our tax obligations 

Our tax strategy is aligned with that of the business and its 
commercial activities, and establishes a clear Group-wide approach 
based on openness and transparency in all aspects of tax reporting 
and compliance, wherever the Company and its subsidiaries operate. 
The strategy confirms that ITV does not engage in or condone tax 
evasion or the facilitation of tax evasion in any form, and that we 
have in place appropriate procedures to prevent the facilitation  
of tax evasion. Within our overall governance structure, the 
governance of tax and tax risk is given a high priority by the Board 
and Audit and Risk Committee. The ITV Global Tax Strategy as 
published on the ITV plc website is compliant with the UK tax 
strategy publication requirement set out in Part 2 Schedule 19  
of the Finance Act 2016.

56 

ITV plc  Annual Report and Accounts 2019

Strategic Report Finance Review

EPS – adjusted and statutory
Overall, adjusted profit after tax was down 10% at £560 million 
(2018: £621 million). After non-controlling interests of £5 million 
(2018: £4 million), adjusted basic earnings per share was 13.9p  
(2018: 15.4p), down 10%, which is consistent with the decrease in 
adjusted EBITA of 10%. The weighted average number of shares 
remained broadly flat year-on year at 4,000 million (2018: 
3,999 million). Diluted adjusted EPS in 2019 was 13.8p (2018: 15.4p) 
reflecting a weighted average diluted number of shares of  
4,018 million (2018: 4,013 million).

Statutory EPS increased by 1% to 11.8p (2018: 11.7p) predominantly 
due to the gain on sale of the London Television Centre in the year 
and the related tax impact.

Acquisitions
Since 2012, we have acquired a number of content businesses in  
the UK, US and creative locations across Europe and the Middle East, 
developing a strong portfolio of programmes that return and travel. 
As we have grown in size and expanded our network relationships 
and distribution capability, this has helped to renew and strengthen 
our creative talent and build our reputation as a leading European 
producer and distributor and a leading unscripted independent 
production company in the US.

Our Studios business is performing well and we will consider 
selective value creating M&A and talent deals in both scripted  
and unscripted to obtain further creative talent and IP. 

A full reconciliation between statutory and adjusted EPS is included 
within the Alternative Performance Measures section.

During 2019, we increased our holding in Monumental Television  
in the UK to take a controlling interest and we acquired Armoza 
Formats, an Israeli formats creator and distributor. 

Dividend per share
Reflecting ITV’s continued good operational performance, the 
Board has proposed a full year dividend of 8.0p which is flat 
year-on-year. This is in line with the Board’s intention to pay  
a full year dividend of at least 8.0p in 2019. 

The Board is planning to pay another full year dividend of 8.0p  
in 2020. The Board intends to announce a medium-term dividend 
policy with the full year 2020 results, once greater clarity is 
established on the economic environment and outlook in the  
UK following its departure from the European Union. 

Dividends are distributed based on the realised distributable 
reserves (within retained earnings) of ITV plc (the Company) and  
not based on the Group’s retained earnings. The 2019 full year 
dividend will be paid on 21 May 2020.

We have strict criteria for evaluating potential acquisitions. 
Financially, we assess ownership of intellectual property, earnings 
growth and valuation based on return on capital employed and 
discounted cash flow. Strategically, we ensure an acquisition target 
has a strong creative track record and pipeline in content genres 
that return and travel, namely drama, entertainment and factual,  
as well as retention and succession planning for key individuals  
in the business.

We generally structure our deals with earnouts or with put and  
call options in place for the remainder of the equity, capping the 
maximum consideration payable by basing a significant part of  
the consideration on future performance. In this way, not only can 
we lock in creative talent and ensure our incentives are aligned,  
but we also reduce our risk by only paying for the actual, not 
expected, performance delivered over time. We believe this is  
the right way to structure our deals as we should not pay upfront  
for future performance and should incentivise and reward delivery 
by the business over time.

The majority of earnouts or put and call options are dependent on 
the seller remaining within the business. Where future payments 
are directly related to the seller remaining with the business, these 
payments are treated as employment costs and therefore are part 
of our statutory results. However, we exclude them from adjusted 
profits and adjusted EPS as an exceptional item, as in our view,  
for the reasons set out above, these items are part of capital 
consideration reflecting how we structure our transactions and  
do not form part of the core operations. 

57

Strategic ReportGovernanceFinancial StatementsAdditional InformationFinance Review continued

Acquisitions – between 2012 and 2019 (undiscounted)

Company

Geography

Genre

Initial
consideration
£m

Additional 
consideration 
paid
£m

Expected 
future 
payments*
£m

Total 
expected

consideration**

£m

Expected 
payment
period

Total for 2012–2019 

Various

Content & Broadcast TV

972

191

230

1,393

2020-2025

 Undiscounted and adjusted for foreign exchange. All future payments are performance related. 

* 
**   Undiscounted and adjusted for foreign exchange, including the initial cash consideration and excluding working capital adjustments. Total maximum consideration which was 

potentially payable at the time of acquisition was £2.4 billion.

The table above sets out the initial consideration payable on  
our acquisitions, our expected future payments based on our 
current view of performance and the total expected consideration  
payable, which is only payable if exceptional compound earnings 
growth is delivered. 

Acquisition-related liabilities or performance-based employment-
linked earnouts are amounts estimated to be payable to previous 
owners. The estimated future payments of £230 million are 
sensitive to forecast profits as they are based on a multiple of 
earnings. The estimated future payments, treated as employment 
costs, are accrued over the period the sellers are required to  
remain with the business, and those not linked to employment  
are recognised at acquisition at their time discounted value.

We closely monitor the forecast performance of each acquisition 
and, where there has been a change in expectations, we adjust  
our view of potential future commitments. Expected future 
payments of £230 million have decreased by £22 million since 
31 December 2018, due to payments made to acquire full  
ownership of Gurney Productions and High Noon and earnouts  
paid to Mainstreet and Leftfield. This was partly offset by an 
increase in expected future payments on certain acquisitions.  
At 31 December 2019, £197 million of expected future payments 
had been recorded on the balance sheet. 

A large proportion of the expected future payments relate to  
our best estimate of the final payment we will make in relation  
to the acquisition of Talpa. The amount payable will depend on  
the average EBITDA from 2017 to 2019 being between €75 million 
and €100 million. Contractually the payment is capped at 
€400 million if the average EBITDA for 2017-2019 is €100 million  
or more. See Note 3.1.5 of the Financial Statements for further detail. 

Cash generation
Profit to cash conversion 

Twelve months to 31 December

Adjusted EBITA 
Working capital movement
Adjustment for production tax credits
Depreciation
Share-based compensation and pension 

service costs

Acquisition of property, plant and equipment 

and intangible assets

Capex relating to redevelopment of  

new London headquarters

Lease liability payments 
Adjusted cash flow
Profit to cash ratio

2019
£m
729
(63)
1
56

2018*
£m
810
(93)
2
28

10

10

(68)

(82)

2
(35)
632
87%

37
–
712
88%

Note: Except where disclosed, management views the acquisition of operating property, 
plant and equipment and intangibles as business as usual capex, necessary to the ongoing 
investment in the business. 
*2018 has not been restated for the impact of IFRS 16

One of ITV’s strengths is its cash generation reflecting our ongoing 
tight management of working capital balances. We manage risk 
when making all investment decisions, particularly into scripted 
content and BritBox UK, through having a disciplined approach to 
cash and costs. This is particularly important when there is wider 
political and economic uncertainty. 

In the year, we generated £632 million of adjusted operational cash 
(2018: £712 million) from £729 million of adjusted EBITA (2018: 
£810 million), resulting in a profit to cash ratio of 87% (2018: 88%) 
which included investment in Planet V, our addressable advertising 
platform, in scripted productions and in BritBox UK. Profit to cash 
conversion excluding BritBox UK was 88%. 

We have a £100 million non-recourse receivables purchase 
agreement (free of financial covenants), which gives us the  
flexibility to access additional liquidity when required. At 
31 December 2019, £100 million of receivables were sold  
under the purchase agreement (2018: £100 million). From 2020 
onwards, movements in this receivables facility will be excluded 
from our profit to cash conversion calculation.

58 

ITV plc  Annual Report and Accounts 2019

Strategic Report Finance Review

Adjusted free cash flow

Twelve months to 31 December
Adjusted cash flow
Net interest paid
Adjusted cash tax*
Pension funding
Adjusted free cash flow

2019
£m
632
(54)
(145)
(74)
359

2018
£m
712
(42)
(119)
(82)
469

* 

 Adjusted cash tax of £145 million is total cash tax paid of £108 million plus receipt  
of production tax credits of £37 million, which are included within adjusted cash 
flow from operations, as these production tax credits relate directly to the  
production of programmes.

Our adjusted free cash flow after payments for interest, cash  
tax and pension funding in the period was £359 million (2018: 
£469 million). 

Overall, after dividends, acquisitions and acquisition-related costs, 
pension and tax payments, we ended the period with net debt of 
£804 million, compared with net debt of £1,082 million at 30 June 
2019 and £927 million at 31 December 2018. Included within 2019 
net debt is £50 million of restricted cash in relation to the sale of 
the London Television Centre, see further detail on page 61.  
There was a £12 million net exceptional cash inflow in the year 
(2018: £90 million outflow) largely due to the timing of VAT  
received on the sale of the London Television Centre, and  
acquisition related cashflows.

Net debt tracker 

Funding and liquidity
Debt structure and liquidity
The Group’s financing policy to manage its liquidity and funding risk is 
to fund itself for the medium to long-term. ITV uses debt instruments 
with a range of maturities to ensure access to appropriate short-term 
borrowing facilities with a minimum of £250 million of undrawn 
facilities available at all times. To manage our liquidity, during the  
year we extended the maturity of our debt instruments. We also  
have a number of facilities in place to preserve our financial flexibility, 
which includes a £630 million Revolving Credit Facility (RCF) in place 
until 2023. We also have a bilateral financing facility of £300 million, 
which is free of financial covenants and matures in 2021. This provides 
us with sufficient liquidity to meet the requirements of the business 
in the short to medium term. The RCF has the usual financial 
covenants for this type of financing. In total £930 million of facilities 
remained undrawn at 31 December 2019. 

Net debt 

At 31 December
Gross cash 
Gross debt 
Net debt

2019
£m
246*
(1,050)
(804)

2018
£m
95
(1,022)
(927)

* 

 Gross cash includes £50 million of restricted cash in relation to the LTVC Pension 
Funding Partnership. See page 203.

Financing – gross debt
We are financed using debt instruments and facilities with a range of 
maturities. Borrowings at 31 December 2019 were repayable as follows:

£m

0

(200)

(400)

(600)

(800)

359

(70)

(1,000)

(927)

(1,200)

(320)

Amount repayable as at 31 December 2019
£630 million Revolving Credit Facility
€600 million Eurobond
€335 million Eurobond
€259 million Eurobond
Other loans
Total debt repayable on maturity*

*  Net of £24 million cross-currency swaps.

12

146

(4)

(804)

£m
–

Maturity
Various
508 Sep 2026
283 Sep 2022
219 Dec 2023
Various 

16
1,026

Dec 18
Net debt

Adjusted 
free cash
flow

Acquisition 
of invest-
ments 
and NCI

Dividends
paid

Excep-
tional
items

Sale of
London
TV Centre

Other

Dec 19
Net Debt

In September, ITV issued a new €600 million seven year Eurobond  
at a coupon of 1.375% which was swapped into sterling using 
a number of cross currency swaps. The net sterling interest  
rate payable on these swaps is 2.94%. The proceeds of the bond 
were used to partly refinance the existing notes which expire in 
2022 and 2023 to extend ITV’s debt maturity, and to pay down  
part of the RCF.

At 31 December 2019, the £630 million RCF was undrawn.

59

Strategic ReportGovernanceFinancial StatementsAdditional InformationFinance Review continued

Capital allocation and leverage
Our objective is to run an efficient balance sheet and manage our 
financial metrics appropriately, consistent with investment grade 
metrics. At 31 December 2019 reported net debt to adjusted  
EBITDA was 1.0x (31 December 2018: 1.1x). 

We also use an adjusted measure of net debt, taking into consideration 
all of our other debt-like commitments, including the expected, 
undiscounted contingent payments on acquisitions, the net pension 
deficit and the discounted IFRS 16 lease liabilities, which mainly relate 
to property. This adjusted leverage metric better reflects how the 
credit rating agencies look at our balance sheet. At 31 December  
2019 adjusted net debt was £1,210 million (31 December 2018:  
£1,364 million) and adjusted net debt to adjusted EBITDA was 1.5x  
(31 December 2018: 1.6x). A reconciliation of net debt to adjusted  
net debt is provided in the APMs, see page 53.

Our priority remains to invest to drive organic growth and we have 
made acquisitions where we have found the right opportunities. 
We will continue to look at opportunities in line with our strategy. 
We will balance this investment with returns to shareholders.  
Our investment decisions are based upon value creation and  
returns analysis. Our returns analysis looks at all aspects of value 
creation and the long-term future value of our investments in 
ITV Studios, Broadcast and Direct to Consumer.

Credit ratings
We continue to be rated investment grade by two ratings agencies: 
BBB- (stable outlook) by Standard and Poor’s and Baa3 (stable 
outlook) by Moody’s Investor Services. The factors that are taken 
into account in assessing our credit rating include our degree of 
operational gearing, exposure to the economic cycle, as well as 
business and geographical diversity. 

Foreign exchange 
As ITV continues to grow internationally, we are increasingly exposed 
to foreign exchange on our overseas operations. We do not hedge  
our exposure to revenues and profits generated overseas, as this is 
seen as an inherent risk. We may elect to hedge our overseas net 
assets, where material. To date, we have hedged a significant portion 
of the euro net assets arising from the Talpa Media acquisition.

ITV is also exposed to foreign exchange risk on transactions we 
undertake in a foreign currency. Our policy is to hedge a portion  
of any known or forecast transaction where there is an underlying 
cash exposure for the full tenor of that exposure, to a maximum of 
five years forward, where the portion hedged depends on the level 
of certainty we have on the final size of the transaction.

Finally, ITV is exposed to foreign exchange risk on the retranslation 
of foreign currency loans and deposits. Our policy is to hedge such 
exposures where there is an expectation that any changes in the 
value of these items will result in a realised cash movement over  
the short to medium term.

The foreign exchange and interest rate hedging strategy is set out 
in our Treasury policies which are approved by the ITV plc Board. 

60 

ITV plc  Annual Report and Accounts 2019

Foreign exchange sensitivity
The following table highlights ITV’s sensitivity, on a full year basis,  
to translation resulting from a 10% appreciation/depreciation in 
sterling against the US dollar and euro, assuming all other variables 
are held constant. An appreciation in sterling has a negative effect 
on revenue and adjusted EBITA; a depreciation has a positive effect.

Currency 
US dollar
Euro

Revenue 
£m
+/- 50–60
+/- 35–45

Adjusted EBITA
 £m
+/- 7–9
+/- 4–6

Pensions 
The net pension deficit for the defined benefit schemes at 
31 December 2019 was £87 million (31 December 2018: £38 million 
deficit). The year-on-year increase in the deficit was principally due 
to a decrease in bond yields, offset by a reduction in the market 
implied inflation, our deficit funding contributions and an increase in 
asset values following a strong performance in the equity markets.

The net pension assets include £58 million of gilts, which are held  
by the Group as security for future unfunded pension payments to 
four former Granada executives, the liabilities of which are included 
in our pension obligations. 

A full reconciliation is included within note 3.7 in the notes to the 
Financial Statements.

Net pension deficit 

50

74

(38)

£m

200

100

0

(100)

(200)

(300)

(400)

(500)

284

(6)

(87)

(451)

Dec 18

Deficit
funding

Decrease 
in inflation
assumptions

Decrease 
in bond 
yields

Other gains
in scheme
assets

Other 

Dec 19

Actuarial valuation
The last triennial actuarial valuation was undertaken in 2017.  
On the basis agreed with the Trustees, the combined deficits  
of the ITV defined benefit pension scheme as at 1 January 2017  
amounted to £470 million. The next actuarial valuation will be  
as at 1 January 2020.

Strategic Report Finance Review

Closure to future accrual
Following a member consultation, in 2019 the Group decided to 
close the defined benefit sections of the UTV Pension Scheme  
to future benefit accrual with effect from 31 March 2019. Members’ 
benefits are no longer linked to pensionable salary; the benefits are 
now linked to statutory revaluation until retirement. This change 
has resulted in a one-off, non-cash curtailment credit of £1 million 
and is recognised within exceptionals.

Deficit funding contributions
The Group continues to make deficit funding contributions in  
line with the most recent actuarial valuation in order to eliminate  
the deficits in each section. The accounting deficit does not  
drive the deficit funding contribution.

The Group’s deficit funding contributions in 2019 were £74 million. 
Further details are included within note 3.7 to the financial 
statements. In 2020 we expect deficit funding contributions  
to be in line with 2019 at around £75 million.

SDN pension funding partnership
In 2010, ITV established a Pension Funding Partnership (PFP) with 
the Trustees backed by SDN which resulted in the assets of Section 
A of the defined benefit pension scheme being increased by 
£200 million. The Group is contracted to provide additional 
collateral to support the original value of the structure at the rate 
of £50.7 million each year from March 2019 to March 2022. This cash 
collateral would not leave the Group, but would be maintained in 
a restricted bank account. The Trustee agreed to accept a bank 
guarantee as an alternative to the 2019 collateral instalment with 
the result that £101 million becomes due in March 2020. However, 
we are looking to agree with the Trustee a similar approach in 
respect of that payment. The PFP is currently being reviewed as  
we look to replace it with an alternative asset. If the asset in the 
|SDN PFP structure is not replaced, the Group will pay to the pension 
scheme the lower of any deficit calculated on the funding basis in 
2022 or £200 million.

London property
On 8 November 2019, ITV exchanged contracts for the sale of  
the London Television Centre on the South Bank to Mitsubishi 
Estate London Limited in an all-cash transaction for £145.6 million. 
Completion of the sale occurred at the end of November. In 2014, 
ITV established a Pension Funding Partnership with the Trustees 
backed by the London Television Centre which resulted in the assets 
of Section A of the defined benefit pension scheme being increased 
by £50 million. Part of the proceeds of the sale of the South Bank 
site, net of tax and fees, has been used to replace the asset security, 
and therefore £50 million of the proceeds has been held in a 
restricted bank account as a replacement asset in the pension 
funding arragement. The remaining sale proceeds have been used 
to reduce ITV’s net debt. The accounting profit on the sale of the 
South Bank has been treated as exceptional. 

New accounting standards
IFRS 16 ‘Leases’, was effective from 1 January 2019. The Group has 
adopted the modified retrospective approach with the right of use 
asset equal to the lease liability at transition date. IFRS 16 has no 
impact at a profit before tax level but increases both our full year 
EBITA and interest by £4 million and gross liabilities by £89 million 
with net assets remaining largely unchanged. Section 1 of the notes 
to the financial statements provides further detail on this new 
accounting standard.

2020 full year planning assumptions
Profit and Loss impact
•  Total schedule costs are estimated to be around £1.11 billion 
•  Total essential investment of around £18 million in 2020, which 
includes £10 million as previously guided, and the phasing of  
2019 investments which fall into 2020

•  Total BritBox UK venture losses of £55 million to £60 million, 

£6 million higher than previously anticipated due to the timing  
of 2019 investment which falls into 2020. This is broadly in line 
with the £40 million of net investment previously guided, plus the 
£6 million of 2019 investment which has been rephased into 2020

•  Cost savings expected to be around £10 million 
•  Adjusted interest is expected to be around £40 million, which is  

in line with 2019

•  The adjusted effective tax rate for 2020 is expected to be around 

18% to 19% and remain at that level over the medium term
•  The translation impact of foreign exchange, assuming rates 

remain at current levels, could have an adverse impact of around 
£50 million on revenue and around £7 million on profit

•  Exceptional items are expected to be around £25 million, mainly 

due to acquisition related expenses, and restructuring and 
reorganisation costs

Cash impact
•  Cash tax will reflect six quarters of UK corporation tax payments, 
rather than the standard four quarters. This is a one-off phasing 
impact and will return to four quarters in 2021

•  Total capex is expected to be around £95 million which includes 
investment in our addressable advertising platform and our  
US property moves

•  The cash cost of exceptionals are expected to be around 
£210 million, largely relating to accrued earnouts which  
includes the final earnout payment for Talpa

•  Profit to cash conversion is expected to be around 75% to 80% 
reflecting our continued good cash generation , investment  
in ITV Studios scripted working capital, our addressable 
advertising platform and BritBox 

•  Total pension deficit funding contribution for 2020 is expected  

to be around £75 million, in line with 2019

•  The Board intends to pay a full year dividend of 8.0p for 2020

Chris Kennedy
Group Chief Financial Officer

61

Strategic ReportGovernanceFinancial StatementsAdditional InformationTask Force on Climate-related 
Financial Disclosures (TCFD)

We recognise the climate crisis and the role 
we must play to mitigate the impacts on 
both the wider world and our own business. 
Our commitment is demonstrated by our 
public support for TCFD. Climate change 
could pose particular challenges to our 
productions, supply chain and operations. 
For the first time we are making disclosures 
structured around the TCFD framework. 
We will develop the depth of our TCFD 
disclosure over time as we complete 
this analysis.

Governance
We recognise that evaluating and 
monitoring the challenges we face 
regarding climate change as a business 
requires the embedding of a climate change 
focused mindset, supported by an effective 
governance process. A summary of the 
governance structure we are implementing 
from 2020 onwards, approved by the Board, 
is set out on this page. Below the 
Management Board level, we are working  
on climate change related targets, and 
monitoring these, at the Studios, Integrated 
Broadcast and BritBox business division 
levels to further drive changes to our 
business practices. Underpinning this 
structure is the ITV Green Team made  
up of senior managers from every business 
area, embedding and championing 
environmentally sustainable behaviours 
across the organisation and assessing  
and identifying risk as part of our risk 
management process. 

Strategy
Action on climate change is defined within 
ITV’s Social Purpose strategy as set out  
on page 46. Reducing our impact on the 
environment is one of the four pillars of  
the strategy, underpinned by environmental 
targets that have been informed using the 
climate-related risks and opportunities we 
have identified over the short, medium and 
long term. These targets cover the areas 
that are most material to our business: the 
emissions we create, the waste we make, 
the sustainability of our supply chain, and 
the everyday culture of the business. 

In 2020, ITV will also conduct scenario 
analysis to understand the risks and 
opportunities climate change poses to  
the business, and the ways to mitigate and 
adapt to different possible outcomes. The 
results of our scenario analysis will inform 
our long-term strategic business planning. 

Group CFO 

The Group CFO is a member of, or attends, each of the below Boards/
Committee and is responsible for: 
•  the business climate-related agenda, including risks and opportunities
•  driving the required behaviours to focus the business on climate 

change related issues

•  ensuring such issues are considered and actioned at the right levels

PLC Board 

Climate change risk, opportunities and targets will be: 
•  brought to the Board annually 
•  considered as part of the bi-annual review of principal and emerging risks 
•  considered as part of stakeholder engagement

Audit and Risk 
Committee

In late 2019, the Committee discussed climate change risks as part of 
the Company’s emerging risks. The Committee will continue to discuss 
this risk during 2020 and also review:
•  how the organisation will look to comply with the TCFD 

recommendations

•  the appropriateness of the metrics used to measure and manage 

physical risks, transition risks and opportunities

Management 
Board

Principal and emerging risks reviewed at least bi-annually, including 
climate change related risks. Monthly reporting on climate change 
issues, including metrics and KPIs. Climate change issues are tabled  
three times a year.

We are conscious not just of the risk 
surrounding climate change but also the 
opportunity for ITV to really make a 
difference to wider society in highlighting 
the climate crisis and normalising low-
carbon lifestyles as a broadcaster and 
content producer. Please refer to page 47 
for the work we are doing as part of our 
Social Purpose in this regard. 

Risk management
The Board has identified climate change  
as an emerging risk and this is reviewed  
by the Board bi-annually. The processes  
for identifying, assessing and managing 
climate-related risks are integrated into  
the organisation’s overall risk management 
processes, which are described on pages 66 
to 68. Climate change risks are included and 
considered in each of the risk registers for 
the Integrated Broadcast, Studios and 
BritBox divisions respectively. In addition, 
ITV’s Green Team Steering Group meets 
monthly to define the actions needed  
from all business areas to achieve our 
environmental targets and mitigate 
climate-related risks.

Metrics and targets
In July 2019, ITV announced the ambition  
to set a science-based emissions target, 
aligned to the Paris Agreement’s 1.5 degree 
warming limit, using 2019 as the baseline. 
ITV has also committed to powering the 
business with 100% renewable energy,  
and becoming carbon neutral, which was 
achieved in 2019 by offsetting 2018’s scope 
1, 2 and business travel emissions by 
investing in certified carbon offset projects. 

ITV has also committed to becoming a zero 
waste business, run a 100% sustainable 
supply chain, and embed sustainable 
decision-making into every part of the 
business. All finalised targets and roadmaps 
for delivery will be published in 2020.

To support the actions of the ITV Green Team 
mentioned above, we will define emissions 
reduction targets specific to each business 
area, to address climate change in every part 
of the business. ITV will also calculate its 
scope 3 impact in order to evaluate the 
opportunity to influence emissions 
reductions within the full value chain. 

   Climate change metrics and targets are 
disclosed on page 46

62 

ITV plc  Annual Report and Accounts 2019

Strategic Report Section 172 Statement

Section 172 Statement

Directors’ Statement in performance of their duties  
under section 172(1). 

The Directors consider, both individually and 
collectively, that they have acted in the way 
they consider, in good faith, would be most 
likely to promote the success of the Company 
for the benefit of its members as a whole 
(having regard to the stakeholders and 
matters set out in section 172(1)(a-f) of the 
Companies Act 2006) in the decisions taken 
during the year ended 31 December 2019.  
The content on stakeholder engagement on 
pages 89 to 92 highlight key actions in this 
area. Please also refer to the case study 
below which exemplifies how the Board takes 
into account the various section 172 factors in 
its deliberations and decision-making. 

•  The long term: the Board remains 

cognisant of the evolving competitor and 
viewer landscape in which ITV operates. The 
acceleration of ITV’s digital transformation 
underpins our strategy, ensuring that we 
can take advantage of opportunities now 
and in the long-term (see pages 22 and 23). 
The Company’s overall purpose and 
strategic vision was refreshed this year  
and at the Board’s strategy offsite, as well 
as at subsequent meetings, focus was on 
the long-term strategic direction of the 
Company (see case study below). The 
launch of BritBox UK and Planet V, our 
addressable advertising platform, this year 
as well as future international BritBox 
expansion plans, also exemplify the Board’s 
considerations regarding longer term 
investment opportunities for ITV. The Board 
also considers long-term factors when 
setting the dividend policy – see page 229  
for factors that influence the proposed 
dividend and dividend policy.

•  Employees: Our employees are key to 
our success. For the Board’s workforce 
engagement, please refer to page 93; 
on how the Board engages and takes 
our workforce into consideration in its 
discussions and decision-making page  
92; and page 50 for more information  
on ‘Our People’ and ITV’s commitment  
to their interests, including increasing 
diversity and inclusion. 

•  Business relationships – suppliers, 
customers: The Board is committed 
to fostering the Company’s business 
relationships with suppliers, customers  
and other stakeholders. Please refer to 
pages 89 to 92 regarding our engagement 
with our key stakeholders, including 
viewers, consumers and partners  
(including suppliers), and the Board’s focus 
on the Modern Slavery Act (page 91) and 

our processes in place on anti-bribery and 
corruption (page 65).

•  Community & environment: The Board 

takes ITV’s responsibility, as a public service 
broadcaster with the power to reflect and 
shape the communities that we reach, very 
seriously. Please refer to page 91 on citizen 
stakeholder considerations, as well as our 
Social Purpose section on pages 44 to 49 
which illustrates how the Board has regard 
to the impact of ITV’s operations on the 
community and environment. On the 
environment, the Board has nominated the 
Group CFO to lead (on behalf of the Board) 
the Group’s business climate-related 
agenda, including risks and opportunities, 
and driving the required behaviours to focus 
the business on climate change-related 
issues. The governance structure for 
considering climate change issues, of which 
the Board is an integral part, is set out on 
page 62 and the environmental targets 
reviewed and approved by the Board are 
set out on pages 46 and 47.

•  High standards of business conduct:  
Our intention is to ensure that we and  
our colleagues operate the business in  
an ethical and responsible way. A healthy 
corporate culture is the cornerstone of 

high standards of business conduct and 
governance. The Board’s commitment to, 
and promotion of, these facets, and how 
it monitored and assessed culture during 
the year, is reflected on page 94. Our 
commitment to high standards of 
business conduct is also enshrined in our 
Code of Conduct available on our website. 
ITV’s culture also pervades our business 
dealings with stakeholders outside of the 
organisation, as exemplified by our work 
on suppliers in relation to modern slavery 
(page 65) and our membership of the 
Prompt Payment Code. 

•  Capital providers: We recognise the 

importance of our various capital provider 
groups – individual retail shareholders, 
institutional shareholders and our debt 
investors. Our stakeholder relationships 
are also valuable to us. Like any business, 
there may be times when we have to take 
decisions that adversely affect one or 
more of these groups and, in such cases, 
we always look to ensure that those 
impacted are treated fairly. See pages  
89 to 92 for the various ways in which we 
engage with our different shareholder 
and stakeholder groups. 

Section 172 case study:  
our strategy meeting and follow-up 
strategy sessions
In June, the Board held their annual two-day 
strategy meeting. The main purpose of the 
meeting was to focus on the strategic 
direction of the Company with a view to its 
long-term success. As part of this meeting, 
the Board held a session on ‘Viewer journeys’, 
reviewing and reflecting on the results of 
in-depth qualitative and quantitative 
research which had been commissioned 
regarding current and potential future 
viewing behaviour amongst different 
demographics, and what ITV’s positioning  
and strategy should be with regard to its 
programming and distribution. The Board 
also held a session reviewing five year 
advertising revenue scenarios and their 
implications. As part of these analyses the 
Board discussed the impact of regulatory 
changes and the need for further 
engagement with regulators, and our 
responsibilities around regional broadcasting 
and communities. The session also 
crystallised the importance of building 
constructive business relationships with 

partners in order to deliver our strategic plan. 
The Board heard from external speakers  
who provided an independent perspective  
on the most significant changes in the media 
landscape. These included artificial 
intelligence, gaming, data and analytics and 
creating a culture of innovation in established 
businesses. The Board also discussed the plan 
for communicating the output of the strategy 
session to its employees and shareholders, 
and recognised the importance of bringing 
them on the journey of an evolved strategic 
vision. At a follow-up strategy session, the 
Board set the Company’s purpose statement 
(see page 9), which amongst other things, 
threaded ITV’s unique relationship with 
people (workforce and viewers) 
throughout. The Chief Executive also hosted 
19 employee roadshows across ITV’s offices, 
including internationally, to ensure that the 
strategic vision, purpose and what each 
colleague should do to deliver the vision  
was embedded throughout the business.  
The Chief Executive was clear that colleagues 
continuing to apply high standards of 
business conduct and ethical values is 
critical to our ability to deliver on this vision.

63

Strategic ReportGovernanceFinancial StatementsAdditional InformationNon-Financial Information Statement

The table below, and the information it refers to, sets out our position on non-financial reporting requirements in accordance with sections 
414CA and 414CB of the Companies Act 2006. The description of our business model can be found on pages 24 to 25. 

Policies

Environment 

Due diligence in pursuance of policies

Outcomes of policies and impacts of 
activities including related KPIs 

Related principal risks 
(pages 70 to 78)

•  Our Environmental Management Policy 
sets out our commitment to reducing  
our greenhouse gas emissions, reducing 
our waste, and sourcing sustainably from 
all our suppliers. 

•  We are a signatory to the Task Force on 
Climate-related Financial Disclosures 
(TCFD).

•  We evaluate and monitor climate 
change through our governance 
structure and via the ITV Green Team 
(page 62).

•  Progress against our environmental 

targets are reported to the 
Management Board three times a 
year, and annually to the Board.

Social matters

•  Social Purpose is a core part of ITV’s 

overall strategy. We use ITV’s scale and 
creativity to shape culture for good.  
We have set and published ambitious 
targets which align to the United Nations 
Sustainable Development Goals.

•  We evaluate and monitor all our 
Social Purpose campaigns and 
progress against our four goals. 
•  Progress against our targets and  
the impact of our campaigns are 
reported to the Management Board 
three times a year, and annually to 
the Board. 

Colleagues

•  Our Code of Conduct promotes the 

highest standards of ethical business, 
underpinning our values and corporate 
culture. It reinforces the importance of 
maintaining high standards of safety,  
and applying good ethics and judgement 
when making decisions. 

•  All colleagues are required to 
complete mandatory training  
aligned with the Code of Conduct, 
and systems are in place to enable 
employees to identify and raise 
issues, including suspected 
wrongdoing, fraud or malpractice  
in the workplace. 

•  The Code of Conduct is reviewed and 

updated regularly.

•  Reducing our impact on the 
environment is one of the  
four priorities of ITV’s Social 
Purpose strategy (see pages 
46 and 47 for our 
environmental activities  
and achievements in 2019).

•  Refer to page 46 for our 

greenhouse gas emissions 
data.

•  We are members of the albert 
directorate and consortium, 
and committed to reducing 
the impact of production by 
ensuring all the programmes 
we produce and commission 
are albert certified.

•  Our Social Purpose strategy 
has four priorities relating  
to Better Health, Diversity  
and Inclusion, the Environment 
and Giving Back (see pages 44 
to 49).

•  Through our Social Purpose 

strategy we are able to make  
a difference to issues that are 
important to our viewers and 
to society.

•  Our annual engagement 

survey addressed employee 
engagement and culture,  
the results of which have 
informed Board discussions 
(see page 96).

Climate change is not 
currently recognised  
as a principal risk, but  
is recognised as an 
emerging risk. This 
categorisation is kept 
under regular review  
by the ITV Green Team 
(see page 62).

Social matters are not 
considered to be  
a principal risk. 

We do not regard 
employee conduct  
and ethics to be a 
principal risk. However, 
we regularly monitor 
and assess potential 
risks through our  
HR processes.

64 

ITV plc  Annual Report and Accounts 2019

Strategic Report Non-Financial Information Statement

Policies

Due diligence in pursuance of policies

Outcomes of policies and impacts of 
activities including related KPIs 

Related principal risks 
(pages 70 to 78)

•  Our Diversity and Inclusion strategy is 

aligned with and supports our business 
strategy.

•  Our employment and recruitment  

• 

• 

policies are based on equal opportunities 
and non-discrimination, and set out  
our commitment to an open and 
inclusive culture.
ITV’s Duty of Care Charter sets out our 
commitment to the care we take for  
the physical and mental health and  
safety of employees and others we  
work with including contractors, those 
participating in our productions and 
visitors to our premises. 
ITV has a ‘speaking up’ framework for 
employees and freelancers to raise 
concerns and grievances in confidence 
(and if they wish anonymously), as well  
as a freelancer complaints procedure.  
This includes our bullying, harassment and 
dignity at work, and grievance policies, 
which cover bullying, harassment and 
grievances in any work-related setting.
•  As part of the ‘speaking up’ framework, 
our Whistleblowing policy provides a 
mechanism to enable colleagues and 
others acting on behalf of ITV to voice 
concerns in a responsible and 
effective manner.

Failure to deliver our 
Diversity and Inclusion 
plan is a risk area which 
remains under review, 
monitored by the 
Nominations Committee.
Failure to extend an 
adequate duty of care 
or a major health and 
safety incident is 
recognised as a 
principal risk (Risk 11).

•  Diversity and Inclusion is one 
of the four priorities of ITV’s 
Social Purpose strategy (see 
page 49).

• 

•  Our Diversity and Inclusion 
plan is aligned with and 
supports our business strategy 
(see page 13). 
In 2019 we launched a new 
reporting tool that enables  
all colleagues and freelancers 
to report incidents and  
share observations. 

•  During 2019, ITV Studios Group 
won the International Institute 
of Risk and Safety 
Management (IIRSM) Risk 
Excellence award.

•  The ITV Inclusion Council chaired  
by the Chief Executive drives the 
diversity and inclusion agenda 
throughout the organisation. The 
Nominations Committee monitors 
progress against diversity targets 
regularly, with diversity on the Board 
agenda annually.

•  The Audit and Risk Committee 
reviews the Group’s health and  
safety procedures at least annually, 
and receives regular reports on  
duty of care from the Duty of Care 
Operating Board. 

•  Within all our health and safety 
activity, we use best practice 
methodology to engage with the 
business, building out understanding 
of the effectiveness of safety 
management, enabling us to 
continually improve and refine 
our approach.

•  Our whistleblowing arrangements 

and the wider ‘speaking up’ 
framework are monitored and 
reviewed annually by the Audit  
and Risk Committee, which provides 
feedback to the Board.

Anti-corruption and anti-bribery

•  Our Anti-Bribery Policy sets out our 

•  Compliance with the policy is kept 

responsibilities and provides information 
and guidance on how to deal with bribery 
and corruption issues. Those working for  
or with us must observe and uphold the 
Policy. We also have in place a Sanctions 
Policy to ensure the business complies with 
all relevant international and financial 
sanctions in force at the time by the UN, 
EU or UK government.

Human rights

• 

• 

ITV is fully committed to ensuring that  
we do not participate in the violation of 
human rights and we expect the same  
of our suppliers. We are a founding 
member of the TV Industry and Human 
Rights Forum set up to identify and 
proactively address labour rights issues  
in the television industry and raise 
awareness beyond it. 
ITV’s Modern Slavery Statement sets out 
the steps taken by ITV to identify, address 
and prevent modern slavery and human 
trafficking in our business and supply chain.

under review by the ITV 
Management Board. 

•  The policy and policy compliance is 
reviewed at least annually by the 
Audit and Risk Committee. 

•  Ultimate oversight belongs to 

• 

the Board.
ITV’s Modern Slavery Steering 
Committee is responsible for 
identifying and addressing modern 
slavery issues at ITV. Our Modern 
Slavery Statement is reviewed by  
the Board on an annual basis. 

•  We take a zero-tolerance 
approach to bribery and 
corruption and are committed 
to acting professionally,  
fairly and with integrity in  
all our business dealings  
and relationships wherever  
we operate, as well as 
implementing and enforcing 
effective systems to counter 
bribery and corruption.

Legal and regulatory 
non-compliance 
(including the Bribery 
Act 2010) is recognised 
as a principal risk 
(Risk 12). We have a 
compliance programme 
in place to mitigate the 
risk of bribery, and 
which is articulated in 
our Anti-Bribery Policy.

This area is not 
regarded as a principal 
risk. However, we 
regularly assess areas 
that may be susceptible 
to risk through our risk 
management 
processes. 

•  No incidences of human rights 
abuse or modern slavery have 
been identified.

•  This year ITV worked closely 

with an independent modern 
slavery expert consultant, 
which enabled ITV to 
undertake an objective review 
of our business activities and 
processes in greater detail  
and in so doing develop a 
thorough risk assessment 
across the business.

65

Strategic ReportGovernanceFinancial StatementsAdditional InformationRisks and Uncertainties

ITV operates in an increasingly complex business environment and the level of 
uncertainty we face continues to evolve. Risks are impacting more quickly and more 
significantly than in the past and our continued success is dependent on how well  
we understand and respond to these risks. ITV’s risk management framework is 
designed to provide the tools to identify, manage and continually review our risks.

Risk management framework

Risk 
assessment

Risk 
identification

Effectiveness
review

Risk appetite/
tolerance

Monitoring 
and review of 
the framework

Risk 
management 
framework

Sources of 
assurance

Embedding risk 
management

Monitoring 
and reporting

Culture and 
behaviours

The key objective of our risk management framework is to support the achievement of our strategic goals. Our risk management 
framework seeks to drive accountability and proactivity in managing our risks. We have defined Management Board ownership for each  
of our principal risks and have established reporting and escalation procedures to provide the Board with the insight required to continually 
monitor our risk management and internal control systems. 

In 2019, we have undertaken an exercise to review the existing risk management framework and identify opportunities where we  
can do things differently to better support our teams in managing risks. As an outcome of this review, we will be introducing a series  
of enhancements to the enterprise risk management framework during 2020 that are designed to increase confidence in our capability 
to understand and respond effectively to key risks and opportunities.

66 

ITV plc  Annual Report and Accounts 2019

Strategic Report Risks and Uncertainties

Direction and Management

Mitigation and Reporting

Advice and Oversight

Risk governance 
structure

Board
•  Sets strategic objectives
•  Identifies and evaluates principal 

risks and uncertainties

•  Sets our strategy on risk and 
establishes tolerance levels  
and risk appetite

•  Continually monitors the risk 
management framework and 
internal control systems

Management Board
Has responsibility for:
•  The development and 
operation of the risk 
management framework  
and systems of internal  
control, including:
 – Risk identification and 

assessment and establishing 
controls and procedures to 
monitor and mitigate risks 

 – Reviewing and monitoring the 

effectiveness of internal controls 
and putting in place remedial 
plans where required. Serious 
control weaknesses (if any) are 
reported to the Board and action 
is taken as appropriate
•  Routinely reviewing and 

challenging risks and mitigations, 
including relevant reports or other 
performance indicators

•  Continuously reviewing risk 
exposure and ensuring that 
decisions taken are in line 
with the organisation’s risk 
appetite and within the 
defined tolerance levels
•  Identifying and reporting 

emerging risks

Divisional Boards and 
Central Functions
Have responsibility for ensuring 
appropriate risk management 
within their business area, 
including:

•  Routinely reviewing and 

challenging risks and mitigations, 
including relevant reports or other 
performance indicators

•  Reviewing local policies and 

monitoring the local 

implementation of key 
group policies and 
procedures

•  Identifying and reporting 
emerging risks through  
the risk management 
framework

Group risk
Has responsibility for:
•  Maintaining the risk 

management framework 
and supporting management 
in its adoption

•  Coordinating all risk identification, 
reporting and governance forum 
activity

•  Supporting and advising the 

business on the development 
of risk management 
solutions

Audit and Risk Committee
Has responsibility for:
•  Overseeing and advising the 

Board on risk exposures 
and future mitigation strategy

•  Reviewing the effectiveness  

of the risk management 
framework and internal  
control systems

•  Conducting in-depth reviews 
of high-risk business areas 
or processes

•  Setting the internal audit plan 
to ensure key risks are covered 
in respect of providing 
assurance

•  Reviewing implementation 
of internal audit actions

•  Overseeing and monitoring the 
business’ compliance with the 
risk appetite set by the Board

Details of risk reviews undertaken 
during the year are set out in the 
Audit and Risk Committee Report 
on page 112.

Three lines of defence

The three lines of 
defence model 
represents a core 
component of our 
risk management 
framework. We operate 
a three lines of defence 
model to gain ongoing 
assurance over the 
effectiveness of our 
approach to managing 
our most critical risks.

Business Operations and Divisions: The Divisions and Central functions are 
ultimately responsible for identifying, assessing and managing their risks. This includes 
operation and maintenance of the internal control framework to mitigate key risks. 

Risk

Group Risk and Central Functions: Where relevant, Group Risk and Central 
Functions support the business in their risk management activities. They are responsible 
for setting policies related to their remit, monitoring application of policies within the 
business and advising the business on risk mitigations.

Risk

Internal Audit: Internal Audit provides independent assurance over the operation of the 
Group’s internal control systems and risk management processes. The Internal Audit plan is 
driven from ITV’s risk management framework and is aligned to auditable elements of the 
Group’s principal risks. 

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67

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risks and Uncertainties continued

Principal risks
The recent review of our risk management 
framework included refreshing our principal 
risks and updating the way they are 
presented and defined. We took a blank 
sheet, top down approach with stakeholders 
across the business to better define  
existing risks and also identify potential 
emerging risks. The Divisional Boards and 
Management Board then took part in a 
series of externally facilitated workshops  
to assess and prioritise these risks. The 
outcome of this exercise is our refreshed 
principal risks, which have been reviewed 
and approved by the Board.

Categories
We have also refreshed the manner in which 
we categorise our risks. These categories 
support us in determining the approach 
we take to managing our risks.

•  Strategic/External – external 
environmental risks, including 
macroeconomic, socio-political or 
market changes, that may impact  
ITV’s strategic vision or ability to  
deliver the strategic initiatives 

•  Change – internal risks, including culture 
and capability, that may impede the 
achievement of strategic and/or 
operational change goals

•  Operational – risks that could impact our 
operational and business as usual activities

•  Emerging – risks from known or previously 

unconsidered sources, which may 
significantly impact our business now or in 
future but which are not clearly understood, 
visible or possible to fully assess

All principal risks have been assigned 
ownership to a Management Board 
member, with responsibility for ongoing 
monitoring and mitigating of the risk.

Key changes in our principal risks
Our principal risks currently fall into the 
strategic, change and operational 
categories. Key changes to our principal risks 
as a result of our refresh exercise are:

•  We have identified four new principal 
risks, which are all driven by changes  
in the external market and continual 
evolution of our strategy. These risks 
relate to platform relationships,  
BritBox growth, cultural change and 
leadership/ways of working

•  We have separated the risk relating to 
the macroeconomic environment and 
the pension deficit into two risks, taking 
into account the broader implications 
a macroeconomic or political crisis may 
have on our business model

•  The previous risk relating to legacy 

technology systems has been 
incorporated into a broader risk relating 
to strategic delivery and digital 
transformation

•  We have downgraded the risk of a major 
failure in complex broadcast system 
chains, as we continue to review and 
improve our technological infrastructure 
and resilience systems. This risk continues 
to be tracked and managed through our 
internal risk management processes but 
is no longer considered a principal risk

•  The wording and presentation of our 
remaining principal risks has been  
refined in order to improve clarity  
and understanding

Risk appetite
Our risk appetite has been defined at a 
category level and approved by the Board. 
Our risk appetite helps inform our decisions 
with respect to our strategy and supports  
us in determining the most appropriate way 
to manage each of our principal risks.

•  Strategic/External – we have a neutral 
appetite for risk with respect to the 
external environment. We monitor the 
external environment and continue to 
identify areas where we can adapt our 
approach to respond to external threats 

•  Change – the industry environment is 
evolving rapidly and we have to take 
a ‘test and learn’ approach, including 
some calculated risks, in order to  
respond sufficiently quickly

•  Operational – we have a lower appetite 
for risk with respect to operational or 
regulatory failure. We seek to manage 
these risks to the lowest possible level 
and mitigate through our controls

As part of our activities to further enhance 
our enterprise risk management framework 
in 2020, we will be refining and improving 
the articulation of our risk appetite. 

Emerging risks
We define emerging risks as uncertainties 
which originate from known or previously 
unconsidered sources, but which are not 
clearly understood, visible or possible to 
fully assess. These risks could impact over 
a longer period and have the potential to 
significantly impact our business model 
and/or operations. 

Emerging risks are identified by the business 
on an ongoing basis and are escalated 
through risk management processes and 
reporting. ITV’s Group Risk team supports 
the business in identifying and highlighting 
emerging risks to the Board. They do this 
through undertaking horizon scanning, 
maintaining ongoing dialogue with the 
business and keeping up to date with wider 
market and environment movements. 

As part of our efforts to redefine our 
principal risks this year, we also considered 
emerging risk areas. We have undertaken 
exercises to analyse emerging risk areas in 
order to determine whether they should  
be promoted to principal risks and 
monitored as part of our existing risk 
management processes. Where the risks 
have not been assessed as principal risks 
they have been categorised as emerging 
risks, have been reviewed by the Board,  
and will continue to be periodically reported 
and reviewed internally. 

Climate change
Climate change is not currently reported  
as an ITV principal risk, however, it has been 
recognised as an emerging risk and remains 
an area we keep under regular review 
through our risk management process.  
ITV’s climate change risks fall into two 
categories. The first relates to threats  
to our business model, as a result of  
changes in regulation or consumer  
attitudes with respect to climate change. 
The second relates to the potential impact 
climate change may have on business as 
usual operations. 

We are committed to reducing the impact 
our business has on the environment and 
have implemented Group-wide targets  
for reducing carbon emissions in line with  
a 1.5 degree warming scenario. The Group 
CFO has been nominated to be responsible 
for the organisation’s climate change 
agenda. Please see page 62 for further 
information on risk management in this area.

68 

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Strategic Report Risks and Uncertainties

Risks mapped to strategy

Grow
UK and global
production

3

12

14

1

11

4

9

6

13

10

16

7

15

5

Expand
Direct to
Consumer

8

Transform
Broadcast

2

Many of our principal risks are intrinsically 
connected, and in certain cases were a risk 
to change or materialise this may have  
an impact on risks in another area of our 
business. For example the changing nature 
of viewer habits (Risk 1), is a driver for 
changing demand in the advertising market 
(Risk 2) and the content market (Risk 3).

Due to the interconnectivity and the 
importance of all our principal risks, we  
do not individually rank our principal risks  
based on severity and likelihood. Instead  
we recognise that all of these are the most 
critical risks facing our business, many of 
which could have a direct impact on our 
strategic priorities, and therefore should  
be regularly scrutinised by our senior 
leadership. As a result, we focus on ensuring 
we understand how our principal risks are 
connected and the potential impact they 
may have on all areas of our business, in 
order to develop a joined up strategy to 
manage these. 

Principal risks

Strategic/external

1

Changing viewer habits

2 Advertising market changes

3

Evolving demand in the content market

4 Pension deficit increase

5 Platform relationship risk

6 Macroeconomic and geopolitical risk

Change

7 Commissioning pipeline risk

8 Insufficient BritBox growth

9 Strategic and digital transformation risk 

10 Insufficient cultural change

Operational

11 Duty of care and health and safety incident

12 Legal and regulatory non-compliance

13 Cyber attack or data breach incident

14 Recruitment and retention of talent risk

15 Leadership and ways of working risk

16 Unfavourable legal dispute

69

Strategic ReportGovernanceFinancial StatementsAdditional InformationRisks and Uncertainties continued

Principal risks and mitigations

Link to Strategy

Risk direction of travel  
(after current mitigations) 

Grow
UK and global production

Transform
Broadcast

Expand
Direct to Consumer

Risk is increasing

Risk remains static

Risk is reducing

Strategic/external risks

1. Changing viewer habits 

Link to strategy

Description

Context

Mitigating activities

Direction

A failure to anticipate or 
respond to fast changing 
viewer habits and  
behaviours may impact  
total viewing and the  
success of our productions. 

•  Content is now available across many 

different devices and platforms, which is 
impacting how viewers consume video
•  Viewers are watching less linear television 

and more digital content, in particular 
through video-on-demand services

•  Consumers are also increasingly engaging 

with alternative content, moving away from 
long-form video, in particular short-form 
content and gaming 

•  A faster than anticipated shift towards digital 
viewing and alternate content would impact 
the total audience and reach of ITV and 
therefore the advertising revenue we are 
able to realise

Changes in direction of travel
•  This risk continues to trend upwards,  

as viewing continues to fragment across 
platforms and devices. There is also  
an increasing propensity to watch  
short-form content, particularly  
amongst younger viewers

•  Our strategy includes strengthening our digital 
viewing proposition, to better serve evolving 
audience preferences, both in advertising 
video-on-demand (AVOD) and subscription 
video-on-demand (SVOD)

•  In AVOD, this involves making all our linear content 
available on digital platforms, whilst continuing 
to invest in the ITV Hub product. We also take  
a commercially balanced view with respect to  
the content we make available in short-form on 
partner platforms. In SVOD, we have developed and 
released BritBox, in partnership with the BBC, and 
will continue to invest in this product and consider 
suitable international markets for expansion 

•  We also continue to invest in sports, entertainment 

and other events. This maximises live viewing, 
including amongst harder to reach audiences 

•  We also have a dedicated Research team, focused 

on developing a better understanding of our 
audience. Insight from this team is used to 
pre-empt viewer behaviours and support the 
continual development of our linear, AVOD and 
SVOD products 

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 Risks and Uncertainties

2. Advertising market changes

Link to strategy

Description

Context

Mitigating activities

Direction

Continued changes in the 
advertising market may 
result in a decline in ITV’s 
advertising revenue. 

•  The current overall economic environment is 

uncertain which may impact advertising spend 
and demand for ITV’s advertising products
•  Changing viewer habits have resulted in an 

increased proportion of advertising budgets 
being spent on digital and mobile offerings. 
This could impact the value and volume of 
deals advertisers make with ITV. In addition, 
an increasing number of viewers are using 
advertising-skipping technology on linear 
products, reducing revenue

•  There is an increasing number of diverse 

participants entering the advertising market, 
which could adversely impact our market 
share. These participants have advertising 
products with advanced audience attribution, 
which makes them very appealing to clients. 
They often have large sales teams who are 
increasingly dealing with digitally native 
Chief Marketing Officers

•  Certain sectors are either already or may 
become subject to regulatory advertising 
restriction

Changes in direction of travel
•  Increased uncertainty in the economic 

environment in 2019 along with the continued 
change in viewing habits has meant this risk 
is trending upwards

•  We closely monitor the potential impact of an 
economic downturn on advertising revenues 
•  We also continue to demonstrate the benefits 

of advertising on ITV to existing and prospective 
clients across all sectors, whilst seeking to 
increase awareness within faster growing sectors. 
This has involved creating a Client Strategy and 
Planning team, who work closely with our 
advertising clients to ensure we are better aligned 
with their objectives

•  As part of our strategy to grow our digital viewing 
and reach of ITV content across all platforms, we 
seek to serve advertising wherever our viewers 
consume our content. This includes working with 
partners and platforms to investigate methods 
to minimise the financial impact of ad skipping

•  We are also focused on developing our 

addressable advertising capability. Our Planet V 
initiative is designed to provide advertisers an  
easy to use, self-service platform to deliver highly 
targeted adverts 

•  We continue to monitor the regulatory landscape 

and understand the potential impact on our 
advertising revenues

3. Evolving demand in the content market

Link to strategy

Description

Context

Mitigating activities

Direction

Fundamental changes in the 
content market may result  
in reduced opportunities  
for and/or profitability of 
ITV Studios content. 

•  While there continues to be increasing 

•  We continue to invest in attracting and retaining 

demand for content, driven by new platforms 
with high-content budgets, there is a risk  
that they will increasingly use their scale to 
produce content in-house and/or to seek 
better terms on pricing and rights

•  The increasing demand for content and the 

arrival of influential new buyers in the market 
is driving the cost of production up, which 
may impact our profitability

•  The increasing complexity of the rights market 

and the increased influence of our SVOD 
customers may result in us being unable 
to secure all of the most valuable rights

Changes in direction of travel
•  This risk continues to trend upwards, as we are 
seeing increasing instances of SVOD players 
producing in-house and using their growing 
scale to seek better terms on price and rights

world class creative talent to ensure we can 
provide quality content to local and global buyers
•  We maintain relationships with a diversified set of 
customers, with varied business models, including 
SVOD and over the top (OTT) platforms. We also 
continue to build relationships with new potential 
customers, in order to demonstrate the value of 
the content we produce 

•  We have processes in place to drive continued 

efficiency in our production. These include robust 
procurement procedures, maximisation of tax 
credits and analysis of data relating to production 
filming, providing opportunities for improvements

•  We have created a Global Entertainment team, 
focused on developing a centrally coordinated 
approach to rights commercialisation, 
management and protection. This includes 
developing standard rights packages and content 
management processes, which are focused on 
protecting and exploiting existing rights

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Risks and Uncertainties continued

4. Pension deficit increase

Link to strategy

Description

Context

Mitigating activities

Direction

A financial crisis or macro-
economic change could 
impact the value of pension 
scheme investments and 
increase the deficit.

•  Changes in credit spreads could result in 

•  The pension schemes assets are invested in a 

material movements in the Group’s defined 
benefit pension scheme

diversified portfolio, with a significant amount 
of the fund held in bonds 

•  A major change in longevity, investment 
values or in the discount rate affecting  
the value of liabilities could have a material 
impact on the net pension liability

•  ITV may need to cover an increase in the 
deficit in such an event and update the 
schedule of contributions

Changes in direction of travel
•  This risk remains static, with increased 
uncertainty in the macroeconomic 
environment having been offset through 
our diversified investment approach 

•  We have worked with the pension trustees to limit 
the potential deficits by a series of asset backed 
arrangements. In addition, we have removed some 
of the mortality risk from the scheme with a 
longevity swap and hedging a portion of inflation 
and interest rate variability

•  We have reduced some of our exposure through 
the purchase of a bulk annuity policy (a ‘buy-in’ 
policy) for a section of the scheme. This contract 
matches the pension liabilities covered by the 
policy and, therefore, removes the investment, 
interest rate and inflation risks associated with 
those liabilities. In order to mitigate the risk of 
not being able to meet our liabilities as they arise, 
we have reviewed our cash matching and 
hedging strategies

•  We also have regular communication with the 

pension trustees

5. Platform relationship risk

Link to strategy

Description

Context

Mitigating activities

Direction

An inability to maintain 
adequate negotiating 
positions with major platform 
providers may result in 
reduced brand prominence 
and disproportionate value 
extraction by platforms.

•  Video content is viewed across a wide variety 
of platforms and devices. Our commercial 
arrangements with these platforms are 
increasingly complex and multi-faceted. 
Platforms are commonly customers, suppliers 
and partners in co-creation activities 

•  Within the linear EPG grid we are guaranteed 

prominence in the UK. However, as linear 
viewing declines, we must form strong 
relationships with major platform providers, 
under mutually favourable terms, to ensure 
we maintain our UK prominence

•  Our aim is to maintain a strong negotiating 
position with these platforms in order to  
fully monetise our content

Changes in direction of travel
•  As viewing continues to shift away from linear 
and onto other platforms and devices, these 
platforms have increasing negotiating power, 
resulting in this risk trending upwards

•  We have a dedicated team who have developed 
relationships with all the major TV platforms  
and device manufacturers in the UK. We are 
therefore in a position to negotiate the presence 
and prominence of ITV’s content on their 
platform/ devices

•  We have also established a strategic partnership 
framework that dictates how we engage with 
these industry partners and how this is governed 
internally. Progress and challenges in dealing with 
these partners is discussed at the Management 
Board quarterly

•  We also continue to have an active dialogue with 
Ofcom and government, regarding regulation 
related to PSB prominence on platforms (and the 
modernisation of that regulation)

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 Risks and Uncertainties

6. Macroeconomic or geopolitical risk

Link to strategy

Description

Context

Mitigating activities

Direction

Macroeconomic or 
geopolitical conditions could 
adversely affect our business.

•  The current position with regard to the 

consequences of Brexit is uncertain and could 
impact the overall economic environment 
and demand for our services and products 

•  Political uncertainty in a number of our  

core global markets may lead to significant, 
legislative or regulatory change, which could 
adversely impact our global operations 

Changes in direction of travel
•  This risk is on an upward trend as a result of 
ongoing uncertainty with regard to Brexit 
and the wider geopolitical environment

•  Macroeconomic and geopolitical risks, including 
consideration of potential downturns in certain 
markets and geographies, have been actively 
factored into our strategic planning processes
•  Funding and capital requirements are considered 
during the annual budgeting process, overseen by 
Group Finance, and are continuously monitored 
throughout the year

•  We have a Brexit working group in place which 
meets regularly to consider the implications of 
different scenarios for Brexit . Plans have been 
developed in conjunction with teams across the 
business and are designed to mitigate the impact 
of Brexit and to identify any opportunities 
•  We undertake ongoing horizon scanning to 

monitor potential policy, legal and regulatory 
developments. We have a systematic approach 
to analysing the impact of potential regulatory 
changes and are proactive in putting forward 
our position and views as part of regulatory 
consultation processes

Change risks

7. Commissioning pipeline risk

Link to strategy

Description

Context

Mitigating activities

Direction

Failure to sustain a diversified 
content pipeline, that is both 
resilient and financially viable, 
may reduce profitability.

•  Our revenues are largely dependent on ITV’s 
continued ability to anticipate and adapt to 
changes in consumer taste

•  We must ensure that our content pipeline 
is both resilient to changes in consumer 
preferences and habits, as well as being 
financially viable, in order to prevent declines 
in total viewing, advertising and secondary 
distribution markets

•  Commissioners are becoming increasingly 
more risk averse in response to tightening 
regulation and changing public attitudes, 
making it harder to create profitable IP

Changes in direction of travel
•  This risk remains static and ongoing.  

As viewer habits change, ITV continues  
to need to deliver compelling content  
wherever our viewers are choosing to watch it

•  We continue to invest £1.1 billion annually into our 
UK broadcast programming budget in order to 
develop content that is relevant and appealing 
to our viewers

•  Our focus is on developing the creative pipeline 
and identifying programmes and formats which 
have national appeal, as well as the potential to 
travel internationally. In order to increase the 
resilience of our pipeline and reduce our reliance 
on historically successful programmes, we also 
continue to invest in new premium formats

•  In addition to our own Studios business, we have 
strong relationships with independent studios, 
both in the UK and internationally, from whom 
we commission content 

•  We also have a dedicated Research team, focused 
on understanding our audience preferences and 
reporting on the success of programmes. We use 
this insight to adapt our commissioning strategy

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Risks and Uncertainties continued

8. Insufficient BritBox growth 

Link to strategy

Description

Context

Mitigating activities

Direction

Subscribers to BritBox do not 
grow at the pace required to 
deliver the desired strategic 
or financial outcomes.

•  We have launched BritBox in a SVOD market 
which is already highly competitive, both  
in the UK and globally

•  We will be detrimentally impacted if we are 
unable to attract new customers, convert 
them to paying subscribers and subsequently 
retain them 

•  The success of BritBox is reliant on 

maintaining strong relationships with other 
UK broadcasters to ensure we have the 
option to license all suitable content

Changes in direction of travel
•  This is a new risk as we launched BritBox UK  

in 2019. Additional UK market entrants in late 
2019 and 2020 (including Apple, Disney and 
NBC) create more competition in the market 
and result in this risk trending upwards

•  We continue to invest in an extensive marketing 
campaign to increase market awareness of the 
product and scale and increase subscriber growth. 
In order to maximise reach, we have developed 
distribution deals with hardware and software 
providers in order to make the BritBox product 
available on all major platforms and devices  
in the UK

•  In order to increase BritBox’s appeal and optimise 
customer retention we continue to engage with 
partners around additional content for BritBox. 
We continue to invest in product capability and 
development in order to increase customer 
satisfaction and retention

•  We also track and evaluate the performance of 
Britbox through an extensive suite of KPIs. Root 
cause analysis is performed on subscriber growth 
and customer churn data, in order to drive continual 
improvement. Performance of the BritBox 
platform is also reported to the Management 
Board and the PLC Board on a ongoing basis 

9. Strategic and digital transformation risk

Link to strategy

Description

Context

Mitigating activities

Direction

Failure to successfully  
deliver key components  
of our strategy and digital 
transformation, due to  
the speed and extent of 
change required. 

•  We must be able to operate at pace to 
achieve our strategic objectives. This  
requires significant alignment and effort 
across the whole Group 

•  Failure to transition to be a digitally-led 
business may have a negative impact on 
our financial position and reputation

Changes in direction of travel
•  We have introduced additional strategic 
initiatives in 2019 and this increases our 
exposure with respect to this risk 

•  Our strategy is articulated by 20 strategic 
initiatives. Each initiative is sponsored by a 
Management Board member and led day-to-day 
by a member of the ITV Executive Leadership Team

•  We have formal processes in place, led by the 

Group Strategy team, to report monthly on the 
performance of each of these initiatives to the 
Chief Executive and Group CFO. This includes 
details on challenges and interdependencies.  
The Management Board also reviews progress of 
strategic initiatives on a monthly basis

•  The strategic initiatives include the digital 

transformation of ITV, including our front-end 
(Hub, Planet V, BritBox), as well as our middle and 
back office. We have initiated the digital 
transformation of the middle and back office 
through wider adoption of agile processes on 
priority projects 

•  As part of our efforts to move to a more digitised 

business, we have also defined and communicated 
digital principles for the way we expect our 
colleagues to work 

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 Risks and Uncertainties

10. Insufficient cultural change

Link to strategy

Description

Context

Mitigating activities

Direction

Failure to evolve the 
underlying culture of the 
business may result in an 
inability to deliver the level 
of change required to 
continually evolve.

•  We could be affected if we fail to recognise 
the cultural change required in order to 
deliver the strategy and become a digitally-
led business

•  Our culture needs to support agility and 
openness to new initiatives, in order to  
allow us to continually evolve

Changes in direction of travel
•  Our evolved strategy in 2019 increasingly 

requires our staff to be more agile and open 
to change, causing this risk to trend upwards

•  During the year we developed and communicated 

the ‘ITV Way’. The ITV Way defines the culture 
needed to ensure our future success and outlines 
the behaviours we expect from our staff to 
support our desired culture. Regular meetings 
focused on cultural and strategic topics take place 
with the executive and senior leadership teams

•  We completed a series of ITV Roadshows 

throughout the year, where the Management 
Board communicated the importance of the ITV 
Way and agility to the business

•  We also undertake regular Pulse and employee 
engagement surveys, which include questions 
focused around culture. Learnings from these 
surveys feed into future improvement plans. 
The Board also undertakes a formal programme 
of employee engagement (led by our Workforce 
Engagement Director), in order to obtain insight 
into culture

•  We also continue to positively reinforce desired 

behaviours and attributes through direct links to 
reward and recognition

Operational risks

11. Duty of care and health & safety incident

Link to strategy 

Description

Context

Mitigating activities

Direction

Failure to extend an adequate 
duty of care or a major health 
and safety incident on an  
ITV production could result  
in harm, loss of human life 
and reputational damage.

•  We have a responsibility to extend  

an adequate duty of care (DoC) to our 
employees, contractors, participants on  
our shows and the general public 

•  As we continue to increase production hours, 

our risks in relation to health and safety 
continues to increase. We need to consider 
the DoC across all aspects of productions

•  As we diversify our Direct to Consumer 
business and launch new propositions,  
our DoC also becomes broader

Changes in direction of travel
•  Whilst increases in our production hours 
means the inherent nature of this risk is 
increasing, we continue to review and 
improve our processes with respect to this 
area. For this reason the risk remains static 

•  We have enhanced our existing DoC processes, 
which encompass procedures relating to both 
physical and mental health and safety 

•  We have established a Duty of Care Operating 

Board (DoC Board), with responsibility for 
monitoring implementation and continuous 
improvement of our DoC framework and policies. 
This DoC Board is chaired by the Chief Executive 
and includes senior representation from our 
Studios, Broadcast, Legal, HR and Risk areas of  
the business. The DoC Board meetings are also 
attended by the Chair of the Audit and Risk 
Committee on behalf of the Board

•  We also have a central health and safety risk 
management team with responsibility for 
developing and implementing our health and 
safety management system which covers both 
physical and mental health and safety

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Risks and Uncertainties continued

12. Legal and regulatory non-compliance 

Link to strategy

Description

Context

Mitigating activities

Direction

Failure to comply with 
applicable regulation could 
result in reputational 
damage, financial penalties 
or suspension of our licences 
to operate.

•  We are a global business and are therefore 
subject to multiple local and international 
regulatory regimes. These cover areas 
including: broadcasting and media 
regulations, anti-trust and competition  
law compliance, anti-bribery and corruption, 
data privacy and health and safety

•  We must remain compliant with relevant 

laws and regulations to avoid reputational 
damage, financial or operational penalties

Changes in direction of travel
•  This risk remains static, as there have been 
no major changes in regulation within the 
year and our focus remains on ongoing 
compliance with existing legal and 
regulatory requirements

•  We have Group Legal and Business Affairs teams in 
place, which consist of subject matter experts who 
oversee and are responsible for ensuring business 
compliance with all elements of regulatory and 
legal requirements

•  We have a robust compliance programme in  

place, which is outlined within our internal policy 
framework. Internal policies are owned by business 
leaders, regularly reviewed by the Management 
Board and the Audit and Risk Committee, and 
include processes with respect to all compliance 
areas. Where changes are required or made  
to reflect improvements in best practice, the 
compliance and legal team works with the 
respective business leaders to ensure changes 
are implemented into business processes

•  Our Regulatory Affairs team regularly engages 

with regulators such as Ofcom and the  
Advertising Standards Agency (ASA) in order  
to understand and interpret changes in policy  
and compliance requirements

•  We also have a suite of mandatory compliance 
training and learning in place, which helps drive 
positive attitudes to compliance across the 
whole business

13. Cyber attack or data breach incident

Link to strategy 

Description

Context

Mitigating activities

Direction

A cyber attack may result 
in major operational 
disruption, critical system 
outage or loss of IP, customer 
or business data and 
potentially lead to material 
financial fines/penalties.

•  We operate in a highly public environment 

and, due to our reputation, we are at greater 
risk of attack (than the norm) from well 
organised threat groups 

•  As technology becomes increasingly more 

complex, we are required to evolve our cyber 
security procedures in line with the pace of 
change in order to effectively protect and 
respond to cyber threats 

•  As we continue to grow our Direct to 

Consumer business and digital product 
offering, we work increasingly with 
third-party partners and suppliers. A failure 
by these partners to implement suitable 
security processes may result in potential 
liability or reputational damage for ITV

Changes in direction of travel
•  As cyber hacking tools become more 

sophisticated and easier to access, the  
cyber security risk facing all businesses is  
on an upward trend

•  We have implemented a robust cyber security risk 
management framework across the organisation 
to address the evolving nature of the cyber security 
threat landscape. Our framework is designed to be 
a risk-based approach to cyber security, which is fit 
for purpose and can operate within the creative 
nature of our business. Our framework incorporates 
a variety of technical preventative and detective 
measures, as well as an extensive training and 
awareness programme 

•  We have implemented standardised processes 
and controls across the business. This includes 
managing cyber security risk in our supply chain 
and undertaking cyber security due diligence 
assessments on key suppliers as part of 
procurement activities

•  The strength of our control environment is tested 

on an ongoing basis by independent security 
experts and recommendations are implemented in 
a prioritised manner. We also work with our security 
partners to undertake cyber simulation exercises 
at all levels of the organisation to continuously 
improve our response to cyber attack 

76 

ITV plc  Annual Report and Accounts 2019

Strategic Report 
 
 
 
 
 Risks and Uncertainties

14. Recruitment and retention of talent risk

Link to strategy

Description

Context

Mitigating activities

Direction

An inability to attract, 
develop and retain key 
creative, commercial, 
technical and managerial 
talent could adversely  
affect our business.

•  The market for talent is extremely 

competitive

•  We must be able to attract, develop and retain 
the best creative, technological, commercial 
and managerial talent in order to successfully 
grow our business

•  Failure to recognise and respond to skills and 

experience gaps in a timely manner may result 
in us failing to deliver our strategic objectives

Changes in direction of travel
•  Attrition within the business remains stable 
and the risks in relation to losing talent are 
offset by our continued understanding of 
the talent required. Therefore this risk 
remains static

•  There is a deep understanding across the business 
of the skills and capability required to deliver our 
business objectives. Our HR department works 
closely with the business in order to ensure those 
needs are met and to support teams in addressing 
skills gaps

•  We also continue to strengthen our existing capability, 
through a combination of learning, development and 
performance management initiatives 

•  Whilst a certain level of attrition is inevitable, we 
evaluate root causes through exit interviews and 
declared reasons for leaving. Furthermore, 
succession plans have been developed and 
implemented for business critical and management 
roles (which includes nominated deputies)

15. Leadership and ways of working risk

Link to strategy 

Description

Context

Mitigating activities

Direction

The fast pace of change in 
our operating landscape 
and transition to our new 
ways of working will require 
continual assessment of the 
Group’s necessary skills 
and experience to deliver 
the strategy. 

•  We must ensure we possess the appropriate 

skills, knowledge and experience to 
successfully deliver our strategy

•  Delivering digital transformation poses a new  

set of challenges to the Group’s leadership team

•  We must ensure that we are organised to 
promote alignment, cooperation and 
engagement across all our businesses  
and geographies

Changes in direction of travel
•  We continue to have to evolve the knowledge 
base of our leadership team and ensure there 
is alignment around our strategic initiatives. 
This is a continuous and ongoing process 
and as such this risk remains static

•  Our Nominations Committee has responsibility  
for reviewing the skills and capability of senior 
leadership, identifying any potential gaps in light 
of strategic requirements and identifying 
approaches to address existing gaps and this 
review was carried out during the year 

•  Our senior leadership team is also subject to 

performance management and development 
initiatives in line with the rest of the organisation
•  We have forums in place to reduce risks of siloed 
working, including the Management Board, the 
Broadcast Board and the Studios Board. We also 
create cross functional working groups to address 
specific topics

77

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
Risks and Uncertainties continued

16. Unfavourable legal dispute

Link to strategy

Description

Context

Mitigating activities

Direction

An unfavourable outcome 
following a major legal 
dispute may have material 
reputational, financial or 
operational consequences 
for the business.

•   We operate in a public environment and are 
exposed to a high degree of media interest
•   We are closely associated with all content  
we broadcast, including that produced by 
independent production companies

•  We could be impacted by an unfavourable 

outcome in litigation with any of our 
production, talent or commercial partners
•  There are financial consequences associated 
with protracted litigation (even in the event 
of a favourable outcome)

Changes in direction of travel
•  Our exposure and the nature of potential 

legal disputes are in line with previous years, 
therefore this risk remains static

•  The in-house Group Legal and Business Affairs 
teams monitor and manage potential legal 
disputes. Where necessary these teams are 
supported by a panel of external counsel,  
selected for relevant jurisdictional and subject 
matter expertise

•  Oversight is provided by the Audit and Risk 

Committee (‘ARC’). Material legal disputes are 
formally reported to the ARC at each meeting, 
with regular ad hoc reports as required

•  We have financial provisions and a Group insurance 

programme in place to mitigate the financial 
impact of unfavourable outcomes

•  At an operational level the Group Legal and 

Business Affairs teams ensure that robust and 
appropriate contractual arrangements are in  
place with all our third parties, in order to mitigate 
the risk of a dispute arising

Viability Statement

What is the process ITV follows?
The Board continually assesses ITV’s prospects and risks at  
its meetings. Amongst other topics, the Board reviews the  
five year financial plan, which is based on our strategic priorities. 
In 2019, we continued to update the strategy to highlight the 
opportunities for ITV and also the challenges we need to 
address. Pages 22 to 25 of the Annual Report provide detail 
of ITV’s prospects in the Strategy and Business Model sections.

What is the assessment period for viability?
In its assessment of viability, the Board reviewed the  
planning horizon and is of the view that a three year period  
to 31 December 2022 continues to be most appropriate.  
The factors the Board considered in adopting this timeframe 
were as follows: 

•  Visibility over ITV’s broadcast advertising business is relatively 
short term, as advertising remains cyclical and closely linked 
to the UK economic growth impacted by Brexit and the 
uncertain UK macroeconomic climate 

•  The commissioning process and life cycle of programming 
gives the ITV Studios division more medium term outlook. 
However, while non-returning brands are replaced with  
new commissions, over time there is less visibility as 
programmes can experience changes in viewer demand  
or come to a natural expiration 

•  Technology in the media industry continues to change  
the demand for content and also how it is consumed 

•  Pension funding, which is one of ITV’s key funding  

• 

obligations, is also agreed triennially with the Trustees  
of the pension schemes
ITV’s business model does not necessitate investment  
in large capital projects that would require a longer-term 
horizon assessment or returns

78 

ITV plc  Annual Report and Accounts 2019

Strategic Report 
 
 
 Risks and Uncertainties

Assessment of viability
When considering the longer-term viability of ITV, the Board robustly reviewed each of ITV’s Principal risks and, taking into account 
current operational and financial performance, has in particular analysed the impact of following hypothetical scenarios: 

Scenario modelled

Scenario 1:
The Broadcast division experiencing a significant downturn as a result  
of changes in the advertising market, a global macro event or as a result 
of leaving the EU without an agreed deal. 

Based on the 2008/09 financial crisis, the scenario assumes total 
advertising revenues declining sharply for two years (2020: -10%, 
2021: -5%) followed by a year of flat revenue.
Scenario 2:
A number of key programme brands within the ITV Studios division are 
not recommissioned. 

The scheduling decisions of commissioners are made in advance, so 
we have clear sight on 2020; however, key shows could come to an end 
at the same time in 2021 impacting approximately a quarter of the 
division’s profits (c. £65 million).
Scenario 3:
A significant change in ITV’s pension funding obligations, following  
the triennial valuation in 2020 resulting in a more than doubling of  
the current deficit funding payments from £75 million p.a. to  
£155 million p.a.
Scenario 4:
The scenario assumes better performance within our acquisitions 
portfolio that results in the payouts significantly increasing for our 
larger acquisitions. 

Link to Principal risks (pages 70 to 78) or Accounting 
judgements and estimates (page 165)

Advertising Market Changes: Continued changes in 
the advertising market may result in a decline in ITV’s 
advertising revenue.

Macroeconomic or geopolitical risk: Macroeconomic 
or geopolitical conditions could adversely affect 
our business.

Evolving demand in the content market: 
Fundamental changes in the content market may result 
in reduced opportunities for and/or profitability of ITV 
Studios content.

Pension deficit increases: A financial crisis or 
macroeconomic change could impact the value of  
pension scheme investments and increase the deficit.

Accounting judgements and estimates: Acquisition-
related liabilities or performance-based employment-
linked earnouts are estimated amounts payable to 
previous owners. These are highly sensitive to forecast 
profits as they are based on a multiple.

We have considered the impact of climate change and do not believe it would have a significant impact on the business in the time 
period outlined.

The viability review involved flexing the underlying strategic forecast for the above impacts, both individually and concurrently.  
The underlying strategic forecast assumed: business as usual operational and capital spending; the ongoing availability of the 
financing facilities and the Group maintains the stated dividend policy. The current bank facilities are secured until June 2021 and 
December 2023. Our model assumed both facilities will be available for the full period under review. In addition, we have an  
accordion option in our revolving credit facility, under which ITV has the ability to request an increase in the size of the facility of  
up to £250 million, subject to the banks’ consent, on the same terms as the existing £630 million. This potential additional liquidity  
is not factored into our model.

The scenarios used are hypothetical and severe but plausible and are considered appropriate to model risks that could impact the 
viability of the Group. In the events that these scenarios occur, there are reasonable options at the disposal of the Board to maintain 
liquidity and continue operations, such as reducing M&A activity and non-essential operational and capital expenditure as well as 
reviewing the Group’s dividend policy. 

Viability statement
Based on the results of this review, the Board has a reasonable expectation that ITV will be able to continue operations and meet  
its liabilities as they fall due over the three year-period ending 31 December 2022. The assessment has been made with reference  
to ITV’s strategy and the current position and prospects.

The Strategic Report was approved by the Board and signed on its behalf by:

Chris Kennedy
Group CFO
5 March 2020

79

Strategic ReportGovernanceFinancial StatementsAdditional InformationChairman’s Governance Statement

Governance
With the application of the revised UK 
Corporate Governance Code (the Code) 
from this 2019 financial year, we have 
spent some time reflecting on our own 
governance framework and initiatives. 
This included, amongst other things, 
corporate culture, our sustainability, safety 
and wellbeing processes, and stakeholder 
engagement. This will continue to be an 
area of focus for us in the year ahead. 
As part of the review of our governance 
framework, we implemented the 
following changes:

•  The Nominations Committee 

membership was refined to four 
members to enable the Nominations 
Committee to take on more delegated 
responsibility from the Board and meet 
more regularly. The Board is focused 
on the progress being made with the 
organisation’s diversity and inclusion 
initiatives (one of the four priorities of  
the Social Purpose strategy) and will 
monitor this closely through 
the Nominations Committee.

•  The Duty of Care Operating Board  

was established to ensure appropriate 
governance was in place for clear and 
accountable reporting to the Board 
(via the Audit and Risk Committee)  
on ITV’s continually evolving duty  
of care processes (see page 90). The  
Chair of the Audit and Risk Committee 
attends meetings of the Duty of Care 
Operating Board.

•  We have implemented a clear governance 
structure around the Company’s business 
climate-related agenda, as the Company 
works towards compliance with the  
Task Force on Climate-related Financial 
Disclosures (TCFD) recommendations, 
and nominated the Group CFO as having 
responsibility in this important area 
(see page 62). Our commitment is also 
demonstrated by our public support  
via TCFD’s website. 

•  We have also reviewed and refreshed 
the terms of reference of all Board 
Committees ensuring consistency, clarity 
and compliance with the revised Code.

Board composition
Following an in-depth review of the Board’s 
composition, including its skills, experience, 
diversity and knowledge, the Board decided 
to undertake a search for a Non-executive 

Sir Peter Bazalgette
Chairman

Dear Shareholder

On behalf of the Board, I am pleased to 
present our Corporate Governance Report 
for 2019. The Board remains committed to 
maintaining effective corporate governance 
and integrity, enabling us to deliver our 
strategy for the long-term benefit of all 
our stakeholders.

Engaging with our stakeholders
We place a huge amount of importance 
on our relationships with, and our 
responsibilities and statutory duties to, 
our stakeholders and I have dedicated my 
statement in the Strategic Report on pages 
6 and 7 to setting out the ways in which 
we engage and work with them to support 
delivery of our strategy and business 
sustainability. Pages 89 to 92 set out our key 
stakeholders, forms of engagement with 
them, their specific interests relating to  
ITV, and how they and their interests have 
been considered in Board discussions and 
decision-making. The Board and the Group 
will continue to listen and be responsive 
to the views of all our stakeholders.

Our colleagues are particularly important  
to us and Edward Bonham Carter, our Senior 
Independent Director, took on the role of 
Workforce Engagement Director this year, 
attending a number of meetings and 
lunches with our Ambassador network in 
Leeds, Manchester and across two of our 
sites in London. Through Edward’s regular 
feedback, the Board has gained a deeper 
insight into the views and concerns of 
our colleagues. As part of its Manchester 

visit, the Board held a buffet lunch with 
senior managers based there, the Non-
executive Directors also hosted a dinner 
with senior leaders in Manchester and the 
Audit and Risk Committee met with the 
leadership team from, and toured the 
offices of, the Business Services Centre.  
For further information on Edward’s role 
and work, and the Board’s workforce 
engagement activities, please refer  
to pages 93 and 94. 

Culture
It is the Board’s responsibility to ensure 
that the Company’s purpose, values and 
strategy are aligned with its culture and 
ITV is justifiably proud of its open and 
collaborative culture. We have a deep sense 
of purpose, bourne out of being a public 
services broadcaster. With the refreshing 
of the Company’s strategic vision and 
purpose during the year, the Board 
recognised that the organisation’s values, 
behaviours and mindset had to follow and 
drive this reinvigorated perspective on the 
Group’s strategy. To this end, the Board 
encouraged and informed the approach  
the Chief Executive and other members of 
the Management Board took in investing 
their time and efforts in leading 19 roadshows 
in five locations during the autumn. The key 
objective of the roadshows was to explain 
our updated strategic vision and purpose 
(including the Social Purpose element),  
and also to inspire our people to take 
accountability, be innovative, welcome 
change and continuously seek out improved 
and more efficient ways of working to 
deliver that vision and fulfil our purpose. 

80 

ITV plc  Annual Report and Accounts 2019

Governance Chairman’s Governance Statement

Director who would bring deep experience 
of digital transformation with a disruptor 
mindset. A search for a new Non-executive 
Director is underway and we expect 
to announce the appointment of a new 
independent Non-executive Director in  
the first half of 2020. 

Committees
I also want to highlight one key achievement 
(of many) for each of the Board Committees 
during the year: 

•  The Audit and Risk Committee led a 

robust competitive tender process for  
the appointment of a new external 
auditor (see page 115).

•  The Remuneration Policy is due for 

approval by the Company’s shareholders 
in 2020 and the Remuneration 
Committee worked closely with the 
Group and its advisers to put forward  
a policy that promotes the sustainable 
long-term success of the business  
(see page 121).

•  The Nominations Committee has been 
leading the search process for a new 
Non-executive Director (see page 100).

Effectiveness and evaluation
As Chairman, I am responsible for providing 
leadership to ensure the operation of an 
effective Board. For the year under review 
we conducted an externally facilitated 
Board performance evaluation, the findings 
of which and the Board’s response (including 
agreed actions) are set out on page 98.  
I am pleased that the review was positive 
overall and found there to be an effective, 
open and collaborative Board, and that the 
individual contribution from each Non-
executive Director is seen to be strong  
by all the Board members. The evaluation  
has identified some opportunities for 
improved performance by the Board and 
I will continue to work with my fellow 
Directors to seek enhancements to the 
Board’s effectiveness and create further 
focus on those areas that the Board believes 
will make the greatest difference to the 
Company’s continuing success. 

Sir Peter Bazalgette
Chairman
5 March 2020

The 2018 UK Corporate Governance Code  
(the Code)
The Board considers that during 2019 the Company has complied with the principles 
and provisions of the Code. In respect of provision 38 of the Code, the steps intended 
to be taken to ensure more effective alignment of incumbent Executive Director 
pension contributions to those available to the workforce are set out on page 136.

The Code (July 2018), issued by the Financial Reporting Council (FRC), and associated 
guidance are available on the FRC website at www.frc.org.uk

Taking each of the main headings of the Code:

Board Leadership 
and Company 
purpose

The Board’s ultimate objective is the long-term sustainable success 
of the Company. Read more about our strategy in the Strategic 
Report and how the Board achieves this through, amongst other 
things, stakeholder and workforce engagement (pages 89 to 94)  
and establishing a clear and aligned Company purpose, strategy  
and values (page 94). See pages 94 to 96 for how the Board  
assesses and monitors culture.

Division of 
responsibilities

The Board is made up of two Executive Directors, seven independent 
Non-executive Directors and the Non-executive Chairman, who was 
considered independent on appointment to the Board. As stated in 
last year’s Annual Report, the Chairman was Executive Chairman for 
a six-month period until the Chief Executive joined the business in 
January 2018. For Board meeting attendance, please see page 87. 
Additional external appointments by Board members during 2019 
received prior Board approval. The Directors’ other time 
commitments are in line with the key institutional investor  
and investor body guidelines.

Composition, 
succession and 
evaluation

The Nominations Committee report (pages 99 to 101) sets out its 
activities this year, including information regarding succession planning 
and progress on achieving the Board diversity objectives. Read more 
about the external Board evaluation which took place during the year 
on pages 97 and 98 and Board composition on page 87.

Audit, Risk  
and internal 
control

Remuneration

The Audit and Risk Committee report (pages 102 to 115) describes  
the work of the Committee and how it discharges its roles and 
responsibilities. See page 115 regarding the external audit tender 
which took place in 2019. The Board completed a robust assessment 
of the Company’s emerging and principal risks during the year and 
has well established procedures to manage risk, enhanced during  
the year. The Company’s disclosures regarding principal risks are  
on pages 66 to 78.

The Remuneration Committee report (pages 116 to 143) describes  
the work of the Committee during the year, and sets out how 
executive remuneration is aligned to the Company’s purpose,  
values and strategy and how workforce remuneration and related 
policies have been considered in its decision-making regarding 
executive remuneration. 

81

Strategic ReportGovernanceFinancial StatementsAdditional InformationBoard of Directors 

Carolyn McCall
Chief Executive 

Chris Kennedy
Group CFO

Appointed: February 2019 
Key skills and experience: Chris joined ITV as 
Group CFO in February 2019. Previously he was 
Chief Financial Officer of Micro Focus International 
plc, ARM Holdings and easyJet plc where he spent 
five years and was voted FTSE100 CFO in 2015.  
He has a strong media background, holding senior 
management positions over a 17 year career  
at EMI. His experience in executing and driving 
strategy play an important role in the delivery  
of the ITV strategy and driving a rationalisation/
cost savings initiative. 
Current external appointments: Non-executive 
Director, Chair of the Audit Committee and 
member of the Nomination Committee 
Whitbread plc; Non-executive Director of  
the Great Ormond Street Hospital for  
Children NHS Foundation Trust; Trustee of  
the EMI Group Archive Trust.

Margaret Ewing
Non-executive Director, Chair of the Audit  
and Risk Committee

A  

Appointed: October 2017
Key skills and experience: Margaret joined ITV  
in October 2017 and was appointed Chair of the 
Audit and Risk Committee in May 2018 having 
served as a member of the Committee since 
October 2017. She has extensive experience  
in financial accounting, corporate finance, 
strategic and corporate planning having served  
as a Managing Partner of Deloitte LLP and Chief 
Financial Officer of BAA plc and Trinity Mirror plc. 
Margaret also held Non-executive Director and 
Audit Committee positions with Standard 
Chartered plc and Whitbread plc and was an 
external member of the Audit and Risk Committee 
of the John Lewis Partnership. Margaret’s skills 
and experience give her substantial insight into 
the Company’s reporting and risk 
management processes. 
Current external appointments: Non-executive 
Director and member of the Audit and Compliance 
Committee of International Consolidated Airlines 
Group, S.A.; Senior Independent Director, Chair of 
the Audit and Risk Committee and member of  
the Nominations, Remuneration and Corporate 
Responsibility Committees of ConvaTec Group plc; 
Trustee of the Board and Chair of the Finance  
and Audit Committee of Great Ormond Street 
Hospital Children’s Charity.

Appointed: January 2018
Key skills and experience: Carolyn joined ITV  
in 2018 as Chief Executive. Previously she was 
Chief Executive of easyJet plc for seven years and 
spent over 20 years at the Guardian Media Group 
holding a number of senior roles including nine 
years as Chief Executive. She has previously served 
as a Non-executive director of Lloyds TSB plc, 
Tesco plc and New Look Group plc. In 2008, 
Carolyn was awarded an OBE for services to 
women in business and in 2016 received a 
Damehood for services to the aviation industry. 
She has an impressive track record in business, 
including digital and change leadership and 
running international operations. She has clear 
strategic acumen and a strong record of driving 
operational excellence and delivering value to 
shareholders. Carolyn has been developing the  
ITV strategy which she is responsible for executing 
with her experienced leadership team.
Current external appointments: Non-executive 
Director and member of the Audit and 
Nominations committees, Burberry Group plc; 
Non-executive Director, Department of Business, 
Energy and Industrial Strategy; Trustee of the 
Development Board of the Royal Academy of Arts.

Sir Peter Bazalgette
Chairman, Chair of the Nominations Committee 

N   R

Appointed: June 2013 
Key skills and experience: Peter joined ITV in 
June 2013 and was appointed Chairman in 2016. 
He is also a member of the Remuneration and 
Nominations Committees, chairing the latter. 
He has over 40 years’ extensive media experience 
having served as Chairman of the Arts Council, 
President of the Royal Television Society, and 
Chairman of Endemol UK Ltd as well as the  
Chief Creative Officer of Endemol where he 
created successful television formats that were 
exploited globally. In 2017 Peter led the 
Independent Review of the Creative Industries  
for the government and outlined key 
recommendations for how the creative Industries 
can underpin the UK’s future economic growth.  
He has a track record of successfully managing 
creativity in television and tremendous knowledge 
and commercial experience of the global content 
business, deep commercial skills with wide 
knowledge and understanding of the creative 
industries. Since his appointment he has 
demonstrated strong and decisive leadership  
and has been instrumental in working with the 
Executive Directors in establishing the ITV strategy.
Current external appointments: Chairman, 
Lovecraft Collective Ltd; Non-executive  
Director of UK Research and Innovation;  
Member of Advisory Board for YouGov plc  
and Bartle Bogle Hegarty.

82 

ITV plc  Annual Report and Accounts 2019

Carolyn McCall

Sir Peter Bazalgette

Chris Kennedy

Margaret Ewing

Edward Bonham Carter

Governance Board of Directors 

Committee membership
A   Audit and Risk

N   Nominations

R   Remuneration

Salman Amin

Duncan Painter

Mary Harris

Anna Manz

Roger Faxon

   Terms of engagement for the Non-executive 
Directors and job descriptions for the 
Chairman, Chief Executive and Senior 
Independent Director are available  
on our website:  
www.itvplc.com/investors/governance

Edward Bonham Carter
Senior Independent Director 

N   A  

Appointed: October 2018
Key skills and experience: Edward joined ITV  
in October 2018. He is our Senior Independent 
Director, Workforce Engagement Director and 
a member of both the Audit and Risk and 
Nominations Committees. He is currently  
Vice Chairman of Jupiter Fund Management plc 
(2014). He joined Jupiter in 1994 as a UK fund 
manager and held the position of Chief 
Investment Officer from 1999 to 2010 and  
Group Chief Executive until 2014. He started  
his career at Schroders as an investment analyst 
before moving to Electra Investment Trust where 
he was a fund manager. He brings to the Board  
a wide range of City experience and invaluable 
insight in the understanding of stock markets  
and investor expectations.
Current external appointments: Vice Chairman, 
Jupiter Fund Management plc; Senior Independent 
Director, Land Securities Group plc; Senior 
Independent Director, The Investor Forum CIC; 
Trustee, The Esmee Fairbairn Foundation; Member 
of the Strategic Advisory Board, Livingbridge; 
Non-executive Director, Netwealth Investments Ltd. 

Salman Amin 
Non-executive Director

N   R

Appointed: January 2017
Key skills and experience: Salman joined ITV in 
January 2017 and is a member of the Remuneration 
and Nominations Committees.He is Chief Executive 
Officer of food group Pladis. Previously he was COO, 
Global Commercial Division at SC Johnson & Son, 
and has held positions at Procter & Gamble and 
PepsiCo. He brings to the Board a wealth of 
experience in global businesses having worked  
for over 30 years managing global brand 
advertising and media spend. 
Current external appointments: Chief Executive 
Officer, Pladis.

Duncan Painter
Non-executive Director 

R

Appointed: May 2018 
Key skills and experience: Duncan joined ITV in 
May 2018 and is a member of the Remuneration 
Committee. He is currently Chief Executive Officer 
of Ascential plc and a Board Adviser to Investis 
Digital. Previously he was an executive at  
BSkyB and Global Product Leader at Experian plc 
following its acquisition of ClarityBlue, a consumer 
intelligence company which he founded. He brings 
to the Board a broad range of experience 
particularly in digital media, consumer intelligence 
systems and targeted advertising. 
Current external appointments: Chief  
Executive Officer, Ascential plc; Board Adviser, 
Investis Limited.

Mary Harris
Non-executive Director, Chair of the 
Remuneration Committee 

N   A   R

Appointed: July 2014
Key skills and experience: Mary joined ITV in  
July 2014, and became Chair of the Remuneration 
Committee in May 2017 having served on the 
Committee since May 2016. She is also a  
member of the Audit and Risk and Nominations 
Committees. She is a former partner at McKinsey 
& Company, where she worked primarily with 
retail and consumer clients in China, South East 
Asia and Europe. She brings to the Board extensive 
experience in executive remuneration, business 
management consulting, sales and marketing, 
mergers and acquisitions, media, television and 
interactive media investments and digital 
rights management. 
Current external appointments: Non-executive 
Director and Chair of the Remuneration 
Committee, Reckitt Benckiser Group PLC; 
Vice-chair of the supervisory board and Chair  
of the Remuneration Committee of Unibail 
Rodamco Westfield SE; Member of Remuneration 
Committee, St Hilda’s College, Oxford University.

Anna Manz
Non-executive Director 

A   R

Appointed: February 2016
Key skills and experience: Anna joined ITV  
in February 2016 and is a member of the 
Remuneration and Audit and Risk Committees. 
She is currently Chief Finance Officer at Johnson 
Matthey plc and prior to that held senior strategy 
and financial roles at Diageo plc, both in the UK 
and internationally. She brings over 20 years’ 
consumer, financial and strategic experience  
to her role on the Board and the Committees  
on which she sits. 
Current external appointments: Chief Finance 
Officer, Johnson Matthey plc.

Roger Faxon
Non-executive Director 

R

Appointed: October 2012
Key skills and experience: Roger joined ITV  
in October 2012. He has extensive experience  
in international media and digital rights 
management having held roles at EMI for nearly 
20 years, including Chief Executive Officer  
of EMI Group and Chairman of EMI Music  
Publishing. Roger has broad unmatchable 
experience of the adaptation of media and  
rights management business to the digital  
world bringing insight into his roles on the 
Board and Remuneration Committee.
Current external appointments: Director,  
The John Hopkins University.

83

Strategic ReportGovernanceFinancial StatementsAdditional InformationManagement Board

Julian Bellamy 
Managing Director, ITV Studios

Carolyn McCall
Chief Executive

Appointed: February 2016
Experience: Julian joined ITV in 2014 as  
Managing Director of ITV Studios in the UK.  
He was promoted to Managing Director of 
ITV Studios and appointed to the Management 
Board in February 2016. He has responsibility for 
running ITV’s global production and distribution 
business that creates, produces and sells finished 
programmes and formats in the UK and 
internationally. Julian’s previous roles included 
Creative Director and Head of Commissioning  
at Discovery Networks International, Head of 
Programming at Channel 4 and prior to that  
he ran BBC3 and E4. He also spent time as  
Channel 4’s Head of Factual Entertainment  
and was a commissioning editor of Channel 4 
News and Current Affairs. 

David Osborn 
Group HR Director

Appointed: October 2014
Experience: David joined ITV as the HR Director 
for ITV Studios in 2011. He was promoted to  
Group HR Director and appointed to the 
Management Board in 2014. He has responsibility 
for formulating and implementing ITV’s global  
HR strategy and policies. Prior to joining ITV  
David gained substantial experience in both the 
UK and internationally whilst working in a variety 
of businesses, including EMI Music, Vodafone,  
Visa Europe and Marks & Spencer. 

Appointed: January 2018
Experience: Biography on page 82.

Kevin Lygo 
Director of Television

Appointed: August 2010
Experience: Kevin joined ITV as Managing Director 
of ITV Studios and a member of the Management 
Board in 2010. He became Director of Television 
in February 2016. He has responsibility for running 
ITV’s family of channels, the ITV Hub and  
BritBox, commissioning popular programming  
in order to drive share of viewing. Kevin’s previous 
roles included Director of Television and  
Content at Channel 4, Director of Programmes  
at Channel 5 and a number of positions at  
the BBC, including Head of Independent 
Commissioning for Entertainment.

Rufus Radcliffe
Chief Marketing Officer and Director of Direct 
to Consumer

Appointed: April 2017
Experience: Rufus joined ITV as Group Marketing 
and Research Director in 2011. He was promoted 
to Chief Marketing Officer and appointed to the 
Management Board in 2017. In 2019 he took 
additional responsibility for the Direct to 
Consumer division. He has responsibility for  
brand and marketing, digital products including 
the ITV Hub, the Direct to Consumer business 
(which includes ITV Hub+, gaming, live events, 
merchandise and competitions) and the 
development of ITV’s data insight strategy.  
Before joining ITV, Rufus spent ten years at 
Channel 4, and prior to that held various  
positions at McCann Erickson and JWT. 

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Julian Bellamy

David Osborn

Carolyn McCall

Kevin Lygo

Rufus Radcliffe

Governance Management Board

Chris Kennedy

Kelly Williams

Mark Smith

Kyla Mullins

Paul Moore

Chris Kennedy 
Group CFO

Appointed: February 2019
Experience: Biography on page 82.

Kelly Williams 
Managing Director, Commercial

Appointed: December 2014
Experience: Kelly joined ITV in 2011 as Group 
Commercial Director. He was promoted to 
Managing Director, Consumer and appointed 
to the Management Board in 2014. He also sits  
on the board of Thinkbox TV; is Vice Chairman  
of the Advertising Association; is a member of  
the BARB Strategy board; and sits on the RTL 
Adconnect board. He has responsibility for all 
commercial advertising deals across the ITV  
family of channels. Prior to joining ITV, Kelly  
was the Sales Director at Channel 5 and prior  
to that held various positions at UKTV, Sky  
and Thames Television.

Mark Smith
Group Chief Technology Officer

Appointed: September 2018
Experience: Mark joined ITV in 2011 as a member 
of the technology management team. He was 
promoted to Chief Technology Officer in 2015, 
before taking on the Group Chief Technology 
Officer role and joining the Management Board 
in 2018. He has responsibility for all technology 
and related operational matters across the  
Group, including leading on the digital 
transformation strategy. Prior to joining ITV,  
Mark held senior technology positions at the  
BBC, BBC Worldwide and Sky. Over the past  
15 years Mark has specialised in digital 
transformation and has led the design, build and 
delivery of industry leading VOD platforms. Mark 
started his career as a software engineer at BT.

Kyla Mullins
General Counsel and Company Secretary 

Appointed: January 2019
Experience: Kyla joined ITV as General Counsel 
and Company Secretary and a member of the 
Management Board in 2019. She has responsibility 
for legal, company secretarial, compliance and 
regulatory matters across the Group. Prior to 
joining ITV, Kyla held senior legal positions in the 
media, entertainment, strategic outsourcing  
and aviation sectors. She was General Counsel  
and Company Secretary at easyJet plc and Mitie  
Group plc; Global General Counsel of EMI Music; 
and Group Legal Director at ITV plc and Granada 
Media. Kyla is currently Chair of Independent 
Television News Limited (ITN).

Paul Moore
Group Communications and Corporate  
Affairs Director

Appointed: June 2018
Experience: Paul joined ITV as Group 
Communications and Corporate Affairs Director 
and member of the Management Board in 2018. 
He has responsibility for all Group communications, 
including corporate and internal communications, 
public affairs, programme publicity and the 
recently launched Social Purpose strategy. Prior  
to joining ITV, Paul was the Communications and 
Public Affairs Director at easyJet plc for eight years 
and before this worked for FirstGroup and also 
Virgin Atlantic Airways for ten years as Director of 
Corporate Affairs. Paul first started his career as  
a civil servant and worked for the Department  
of Transport. 

85

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Our Governance structure

Shareholders

Chairman 

Leads the Board and is responsible for its overall effectiveness. In doing so promotes a culture of openness and debate,  
and ensures that ITV maintains effective and regular engagement with its shareholders and stakeholders.

The PLC Board 

Responsible for providing leadership to the Group’s business, including setting the Group’s purpose, strategy and values 
and promoting its long-term sustainable success. 

Board 
Committees

The terms of reference for each Committee are documented and agreed by the Board. These terms of reference are 
reviewed annually and are available on our website: www.itvplc.com/investors/governance/terms-of-reference.

Nominations  
Committee

Remuneration  
Committee

Audit and Risk  
Committee

Disclosure  
Committee

See the Nominations 
Committee Report 
on page 99.

See the Remuneration 
Report on page 116.

See the Audit and Risk Committee 
Report on page 102. 

Duty of Care Operating Board

Consisting of key Management 
Board members including the Chief 
Executive, the Operating Board sets 
the Group’s duty of care processes, 
and monitors and assesses the 
processes in place to ensure they 
continue to evolve as appropriate. 
The Audit and Risk Committee Chair 
also attends meetings.

Consisting of the Chairman of the Board,  
Chief Executive, Audit and Risk Committee 
Chair, Group CFO, General Counsel and 
Company Secretary, and Director of Investor 
Relations. The Committee signs off and 
approves the release of RNS announcements 
relating to financial results or other material 
information. It also makes inside information 
determinations, including approving the 
disclosure (or delay in disclosure) of any 
inside information, and supports the Board 
in drawing up and maintaining procedures  
and controls for the identification, treatment 
and disclosure of inside information.

Chief Executive

Responsible for the day-to-day running of the Group’s business and performance, the development and implementation 
of strategy and promoting our culture and standards. 

Management 
Board

Led by the Chief Executive, the Management Board members are collectively responsible for overseeing and driving the 
overarching Group financial and operational performance against strategic initiatives set by the PLC Board. The Management 
Board balances the needs and resources of the business divisions to make decisions based on what’s best for ITV as a whole.

Studios Board

Integrated Broadcast Board

BritBox Operational Committee

Responsible for developing and implementing 
strategic objectives and operational plans  
for the ITV Studios business, monitoring 
operational and financial performance, and 
assessing and managing risk, in line with  
the Group’s risk management framework.

Responsible for developing and implementing 
strategic objectives for the Integrated 
Broadcast business (including the Hub,  
Hub+ and Direct to Consumer), monitoring 
operational and financial performance,  
and assessing and managing risk, in line with  
the Group’s risk management framework.

An ITV Executive Committee responsible  
for making and implementing operational 
and commercial decisions relating to the  
BritBox business, in accordance with the 
BritBox governance framework established 
together with the BBC.

86 

ITV plc  Annual Report and Accounts 2019

Governance 
 Corporate Governance

Board composition

Gender diversity

Skills and experience

Board tenure

Age

Business transformation 

Strategy

Media and media IP 

7

 Male 

 Female 

6

4

Finance

Digital

Data

5

5

1

9

9

10

10

10

10

10

10

 0–2 years 

 2–5 years 

 5–9 years 

3

4

3

 46–55 

 56–65 

 66–75 

3

5

2

Board and Committee membership and attendance
Board and Committee membership and attendance at scheduled meetings in 2019 is set out below. 

Status

Notes

Date of appointment
to the Board

Date elected by
shareholders 

Board 1

Nominations
 Committee 6

Remuneration 
Committee

Audit and Risk 
Committee

Attendance at scheduled meetings

Chairman
Independent

Current 
Peter Bazalgette
Salman Amin
Edward Bonham Carter Independent (SID)
Margaret Ewing
Roger Faxon
Mary Harris
Chris Kennedy
Anna Manz
Carolyn McCall
Duncan Painter

Independent
Independent
Independent
Executive
Independent
Executive
Independent

2

3

4

5

1 June 2013
9 January 2017
11 October 2018
31 October 2017
31 October 2012
28 July 2014
21 February 2019
1 February 2016
8 January 2018
1 May 2018

8/8
14 May 2014
8/8
10 May 2017
8/8
8 May 2019
8/8
10 May 2018
8/8
15 May 2013
14 May 2015
8/8
8 May 2019 7/7, 1*
8/8
12 May 2016
8/8
10 May 2018
8/8
8 May 2019

3/3
3/3
3/3 
–
–
3/3 
–
–
3*
–

6/6
6/6
–
3*
6/6
6/6
4*
6/6
3*
5/5, 1*

6*
–
6/6
6/6
–
6/6
6*
6/6
4*
–

*  

 Indicates where a Director has attended a Board or Committee meeting by invitation (i.e. when not a member or prior to being a Director). The Executive Directors did not attend 
parts of any Committee meetings where to do so would result in a conflict of interest.

In June a series of Board meetings were held over a full two day strategy offsite meeting. For the purposes of this table this offsite is counted as one meeting.

1. 
2.  Peter Bazalgette was invited and attended all Audit and Risk Committee meetings during the year.
3.  Margaret Ewing was invited and attended three Remuneration Committee meetings during the year.
4.  Chris Kennedy joined the Board on 21 February 2019, however he attended the January meeting by invitation. 
5.  Duncan Painter was appointed to the Remuneration Committee on 1 February 2019. He was invited and attended the meeting in January, and then all meetings after this date  

as a Committee member.

6.  Membership of the Nominations Committee was formalised in May 2019, with three meetings held after this date. Prior to this all Non-executive directors had been  

Committee members.

Focus for 2020

Strategy and operations

•  Strategy implementation progress
•  Deep dives on strategic initiatives
•  Data strategy
•  Brexit and regulatory issues 

•  Digital transformation and innovation
•  Total advertising
•  BritBox UK growth

Governance

•  Deep dives into key risks
•  Monitoring and assessing culture
•  Stakeholder engagement
•  Duty of Care

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Strategic ReportGovernanceFinancial StatementsAdditional InformationCorporate Governance continued

Key matters considered in 2019

Stakeholder Groups

S   Shareholders 

C   Colleagues 

P   Partners  CZ   Citizens  PP   Programme participants  VC   Viewers and consumers  LR    Legislators and regulators

2019 activity

Link to principal risks

Continued evaluation of the ITV strategy, impact of external forces, technological trends, threats 
and opportunities

Links to all 
principal risks

Strategy  
and 
performance

Refresh of ITV’s strategic vision to 2023 and purpose, ensuring alignment of purpose, values, 
strategy and culture

Principal risk 9

Review of existing five year plan

Principal risk 9

Succession planning and organisation design – reviewed proposals to reorganise resource  
more efficiently and effectively to enable delivery of the renewed strategy

Principal risks 10, 
14 and 15

Investor insights and dividend policy

–

Link to key 
stakeholders

S   P   C  VC   
LR  

S   C

S   C   P  

S   C

Transform
Broadcasting

Addressable advertising – consideration and approval of a licensing deal with Amobee enabling 
ITV to launch a premium advanced advertising platform Planet V

Principal risk 2

P

Viewer journeys – understanding how viewer and customer needs are changing and how this 
affects ITV’s strategy

Principal risk 1

P  VC  

Grow
UK and  
global 
production

Expand
Direct to  
Consumer

Commercialisation project – consideration and approval of proposals to improve the structure, 
direction and integration of the ITV Studios business to maximise IP value

Principal risks 3 
and 7

Review of prior acquistions performance

Five year US strategy plan

–

Principal risk 9

S   C

S

S   C

BritBox pre-and post launch updates with regular updates on research, risks and challenges

Data and analytics strategy – reviewed plans for enhancing data analytics 
A more in-depth data strategy will be considered in 2020

Digital transformation – considered how to develop a commercial and innovative mindset

Principal risks 1 
and 8

S   P  VC   C

Principal risk 9

S   P

Principal risks 9 
and 10

S   P   C

Other

Brexit and regulation – continued to review key policy and regulatory issues, including Brexit,  
CRR and advertising restrictions, PSB review. This continues to be kept under review together 
with other issues that could have a potential long-term impact on the business

Principal risks 6 
and 12

Property portfolio – agreed the sale of the Southbank site in November 2019 for £145.6 million

–

Pension funding 

Duty of Care – leading an internal review of production processes and establishing the Duty  
of Care Operating Board and updating Duty of Care Charter

Social purpose strategy

Stakeholder and employee engagement, culture

For further information on principal risks please see pages 66 to 78. 

88 

ITV plc  Annual Report and Accounts 2019

S  LR

S   C

S   C

 P  VC   C  PP  CZ  
LR

S    C  CZ  VC  LR   
PP

Principal risk 4

Principal risk 11

–

Principal risks 10 
and 14

S    C  CZ   P  VC   
LR  PP

Governance Corporate Governance

Engaging with our stakeholders
Why it matters: We believe that the 
successful delivery of our strategy, the 
continued achievement of our purpose  
and ultimately the long-term success of  
our business depends on effective Board 
decision-making and debate which, in  
order to be holistic, and relevant, must  
take into consideration the views of all  
key stakeholders. We recognise that it is 
fundamental that the Board understands 
the issues relating to our stakeholders  
so their views are taken into account in 
Board deliberations, and that building and 
maintaining successful relationships with 
a wide range of stakeholders will serve to 

deepen that understanding. All Board 
decisions are made with ITV’s success in mind, 
and stakeholder considerations and views 
are therefore an important part of that. 

The Board’s approach: Through its 
engagement mechanisms and at various 
levels of the organisation, the Board seeks to 
enrich and verify its understanding of what 
matters to stakeholders and keep it current.

The Board considers stakeholders 
throughout the year and at every meeting 
through information provided by 
management and also by direct 
engagement with stakeholders. 

The General Counsel and Company 
Secretary provides support to the Board  
in ensuring that due consideration is given 
to stakeholder issues. We interact with 
many stakeholders at different levels of 
the organisation and not all information 
is reported directly to the Board.  
However, the information will inform 
business-level decisions, with an overview 
of developments being reported on a 
regular basis to the Board or a Committee. 
Key engagement mechanisms are set out 
in the table below and focuses on those  
that are reported up to the Board or Board 
Committees and enable the stakeholder 
voice to be heard in the Boardroom.

Shareholders (Individual and Institutional), Bond Holders and other Providers of Debt and Analysts 

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

•  Financial and 
operating 
performance, 
creating shareholder 
value, sustainable 
cash flows and 
delivering 
shareholder returns 
•  Company’s strategy 

and investment 
plans and delivery 
against strategic  
and financial targets 
and KPIs

•  Environmental, 

social and 
governance (ESG) 
performance
•  Confidence and 
belief in the  
Company’s 
leadership

Over the year, the Executive Directors held over 70 meetings 
with investors representing around 70% of the Company’s 
share capital and potential investors across the UK, US and 
parts of Europe. These meetings were part of roadshows  
and conferences in Europe and the US, and ad hoc meetings, 
including post-results engagement. Senior management  
also met with investors and sell-side research analysts.  
The Chairman was available to meet with investors and  
met with investors holding approximately 3% of the 
Company’s share capital.

•  At the Annual General Meeting (fully attended by the 

Board), all our shareholders were given the opportunity  
to ask our Board members questions and interact more 
informally before and after the meeting. All shareholders, 
investors and analysts are also able to access our results, 
reports, presentations and webcasts on the ITV plc website

•  ITV hosted two site visits for institutional investors and 
analysts, offering the opportunity to visit ITV sites and  
meet the wider management team. This included the  
‘Meet the ITV Management’ event in November

•  Consultations with our top institutional shareholders and 
investor bodies were held this year on the external audit 
tender, by the Chair of the Audit and Risk Committee; and 
the proposed Remuneration Policy for approval in 2020  
and the 2019 and 2020 LTIP targets, by the Chair of the 
Remuneration Committee

•  Meetings were held between the Group CFO, senior 

managers and prospective debt investors in the UK and 
Continental Europe to discuss our bond issue and tender 
offer as part of a three day deal roadshow

•  The Executive Directors undertook other investor 

engagements during the year, including a senior fund 
manager dinner and attendance at four conferences  
which included the Citi, JP Morgan and Barclays media 
conferences in London and the Morgan Stanley conference 
in Barcelona

In decision making, the Board remains cognisant of a director’s 
duty to promote the success of the Company for the benefit  
of its members. In order to achieve this, understanding investor 
(equity and debt) views and interests is invaluable. 

Investor feedback is presented to the Board through regular 
reports on key shareholder engagement activities undertaken 
by the Chief Executive, Group CFO and the IR team, any 
significant changes in investor holdings since the previous 
report, and regular summaries of sector research notes  
and broker notes, allowing the Board to understand the key 
opinions being communicated to investors by sell-side analysts. 
The Board also ensures that it seeks investors’ views from 
outside management, including receiving presentations from 
the Company’s brokers. For example, in assessing the going 
concern and viability statements, the Board and Audit and  
Risk Committee also received assurance from analyst 
commentary and thereby took into account information  
and assertions from the market that had not been provided  
by management regarding views on the Group’s future  
financial performance and viability.

A sub-committee of the Board was tasked with overseeing  
the bond issue and tender offer that took place during the 
year. As part of this transaction, the views of prospective  
bond investors gathered during the deal roadshow were  
fed back to the Committee from the Group CFO and senior 
managers in advance of pricing.

The Board uses the feedback from the Company’s shareholder 
engagement to inform, amongst other things, its long-term 
strategy, five year plan, and approach to governance issues. 
Some issues of focus this year were the increasing importance  
of environmental, social and governance (ESG) matters to 
investors, particularly climate change.

Of real benefit to the Board in its deliberations and discussions 
is the valuable investor perspective shared by Edward Bonham 
Carter as Vice Chair of a large fund management group. 

89

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Programme participants

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

•  Trusting that we 
take our duty of  
care to them very 
seriously, knowing 
we will do the right 
thing to safeguard 
their physical and 
mental health  
and wellbeing

•  The Duty of Care Operating Board approved the ITV Duty  
of Care Charter enshrining its commitment to programme 
participants and others which is published on our website
•  From February 2020, the Board will receive feedback from 

ITV’s Mental Health Advisory Group, which will provide 
guidance and support on all aspects of ITV’s approach  
to mental health and wellbeing among its people, 
production teams, participants in its shows and audiences
•  The Board is regularly updated on duty of care processes  

and issues

The Board has been updated regularly during the year on  
the steps management has taken to further enhance 
processes and guidance for producers to support programme 
participants before, during and after production, and on issues 
relating to ITV’s response to the DCMS Select Committee 
inquiry into reality television.

The Chief Executive also established the Duty of Care 
Operating Board, whose members include the Chief Executive 
and General Counsel and Company Secretary, with the Audit 
and Risk Committee Chair being a standing invitee who has 
attended and reported back to the Board, via the Audit and 
Risk Committee, on the Operating Board’s discussions and 
activities. The Board has received assurance from the 
additional governance and reporting that has been 
implemented that ITV is maintaining best existing practice 
and continuing to evolve and shape new thinking on mental 
health, as well as physical health and safety, which helps ITV 
prioritise changes or improvements. 

Viewers, Customers and Subscribers

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

•  ITV broadcasting 

and producing high 
quality programmes 
appealing to viewers 
from a wide range  
of backgrounds  
and regions, and 
reflecting a  
modern society
•  Having a trusted  

and impartial source 
of information  
for national, 
international and 
regional news 

•  Bringing awareness 
of key social and 
topical issues 
•  Representative 

on-screen diversity 

•  Viewer and customer shareholders have an opportunity to 
meet the Board at the Annual General Meeting. Every year 
shareholders at the meeting ask us questions about our 
programming in their capacity as viewers

•  The Management Board receives monthly reports on 

viewer ratings and channel (including the Hub)  
performances including updates on all research, data 
and insight work streams

•  Our viewer services team handles viewer feedback and 
escalates any issues to the relevant senior managers as 
necessary. The Chief Executive and other Management 
Board members review and, as appropriate, discuss a 
selection of viewer comments and concerns regularly.  
The Executive Directors, as members of the Integrated 
Broadcast Board, receive regular compliance reports 
detailing viewer or regulator concerns

•  As part of her CEO report, the Chief Executive will report  

to the Board at every meeting on viewing figures including 
for broadcast series performance

The Board recognises the evolution of ITV’s relationship with 
viewers and customers and how this needs to be considered 
as part of the Company’s strategy. This relationship is 
becoming increasingly direct through the launch of BritBox 
UK during the year, and through our growing Direct to 
Consumer business including ITV Hub+, but also viewer 
behaviours are changing with a shift particularly from 
younger viewers, from linear television viewing to more IP 
streaming of content. 

Extensive viewer research was commissioned and carefully 
considered during the year as part of the Board strategy 
offsite deliberations. 

With the launch of BritBox UK this year, the Board regularly 
had presentations from the BritBox management team and 
sought assurance regarding the call centre services and data 
security in relation to subscribers. 

90 

ITV plc  Annual Report and Accounts 2019

Governance Corporate Governance

Partners (including Suppliers, Advertisers, other Broadcasters and Platform Owners)

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

•  Maintaining strong 

•  The Executive Directors have met with and attended 

conferences and engagements to foster relations with  
key suppliers and partners

•  The Executive Directors are on the BritBox Partnership 
Board with their BBC counterparts and other senior 
managers

•  ITV benefits from well-established supplier governance 

processes in place with the key supplier relationship owners 
engaging directly with suppliers on key issues to ensure  
its values are upheld throughout the supply chain
•  During the year, further engagement with suppliers 

identified as being within potentially high-risk categories 
took place. Further details of our work to identify, address 
and prevent modern slavery throughout our supply chains 
and operations are available in our 2019 Modern Slavery 
Statement, which is available on our website, and also set 
out on page 65

and mutually 
beneficial 
opportunities

•  Building capability 

and expertise
•  Responsible, 

transparent and 
fair procurement, 
trust and ethics

•  Alignment of values 

in developing 
best-in-class work 
practices, including 
digital and 
operational 
improvements
•  HSE performance 
and appropriate 
duty of care 
processes

•  Management and 

mitigation of  
social and 
environmental 
impacts

Citizens

The Board annually reviews and approves the Modern Slavery 
statement, and we have continued to increase the depth and 
breadth of our work across the whole of ITV’s business in the 
area of preventing labour rights issues well before they reach 
the threshold of modern slavery, ensuring that we have in 
place effective oversight of and mitigations to potential risk. 

Strategic partnerships are presented and discussed at least 
quarterly at the Management Board, and the Chief Executive 
reports on key partner relationships at every Board meeting 
as part of her CEO report. The Board considers and approves 
high value or otherwise significant contracts with suppliers or 
partners in accordance with the Group Approvals Framework. 
This year this included, amongst others, the BritBox 
Memorandum of Understanding with the BBC and the 
subsequent agreements for the launch of BritBox UK and  
a renewed carriage agreement with Sky. 

The Audit and Risk Committee has also been focused on 
reviewing supplier practices and processes, including ITV’s 
payment practices reporting, and the procedures in place  
to safeguard both ITV and suppliers from fraud. 

The Board discussions benefit from Salman Amin’s experience 
in the consumer packaged goods sector. Salman provides 
valuable insight into the advertisers’ mindset and how 
advertisers might be impacted by an external situation or 
Board decision.

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

•  Harnessing our 

•  Being a public services broadcaster, we both strive to remain 

in touch with and reflect public sentiment and national 
conversations. Our engagement in this stakeholder 
category is an integral part of our Social Purpose strategy. 
Please refer to page 44 for our work in this area. 
For information regarding our charitable giving 
and volunteering, please refer to page 48

unique mass reach 
platform and the 
power of our 
programmes to raise 
awareness of issues 
and matters that are 
important and help 
shape culture 
for good

•  Our sustainability 
•  Our contribution  

to wider society in 
other ways, including 
charitable giving  
and volunteering

•  Representative 

on-screen diversity 

The Board reviewed and endorsed the new Social Purpose 
strategy prior to launch, including the better health 
campaigns to be run during 2019. The Company’s Social 
Purpose was considered in the context of the Company’s 
wider refreshed purpose, and ensuring that it also aligned 
with the Company’s strategy and values. 

The Board also spent time reviewing and discussing ITV’s 
diversity targets both on-screen and at various levels of the 
organisation and is focusing on ensuring ITV and the Board 
reflects the UK’s rich diversity. 

On sustainability, the Board committed to setting ambitious 
environmental targets, signing up to, and reporting on its 
progress in complying with the TCFD recommendations, as 
set out on page 62.

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Legislators and Regulators

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

Regulatory and governmental issues were discussed at every 
Board meeting during the year, not least given the outcome 
of the Brexit referendum and the difference in stance on 
policy issues between the two major parties, which could  
have had a significant macroeconomic and legislative effect 
on the UK economy. 

Other policy and regulatory matters that the Board discussed 
included updates regarding the government’s HFSS food and 
drink advertising consultation, discussion of Select 
Committee hearings relating to the reality TV inquiry, and  
the proposed approach to the expiry of the Public Services 
Broadcasting licence in 2024. 

All Board members also attended a creative arts industries 
network drinks reception in Manchester and engaged directly 
with journalists, politicians and industry-related influencers. 
The Chief Executive and Chairman also hosted a dinner  
for senior MPs the same evening and the matters arising  
from both these events were discussed at the subsequent 
Board meeting.

•  Our conduct as  

•  Dedicated policy/regulatory and public affairs teams 

undertake frequent meetings, lunches and dinners with MPs, 
government ministers, civil servants, government advisers 
as well as regulators such as Ofcom in relation to policy and 
legislation of specific and generic relevance to ITV

•  The ITV All Party Parliamentary Group, which met twice 
during the year, provides a forum for parliamentarians  
to consider and discuss the role and contribution of ITV  
in broadcasting in the UK and regulatory issues

•  During the year we interacted with the Competition Markets 
Authority regarding the proposed BritBox partnership with 
the BBC. We also engage in relevant CMA consultations

•  ITV maintains an open communication with the ICO to keep 
them updated on our approach to data privacy as well as 
complying with any mandatory reporting requirements. ITV 
also engages in relevant ICO consultations, often along with 
other broadcasters

•  The Group CFO, General Counsel and Company Secretary 
and senior management met with the pension trustees,  
and the General Counsel and Company Secretary met with 
the Pensions Regulator during the year

•  The Chief Executive met with a number of ministers in 2019, 
through her ITV activities as well as Co-chair of the Prime 
Minister’s Telecom, Media and Technology Business Council 
as a non-executive board member of the Department  
for Business, Energy and Industrial Strategy (BEIS)

•  Senior leaders engage on consultations and new initiatives 

with government and with regulators. These types of 
interaction frequently involve the Chief Executive and  
other senior ITV employees

a UK public service 
broadcaster and 
delivery of our  
PSB obligations

•  Constructive 

engagement around 
the policy and 
regulatory agenda
•  Our conduct as a UK 

listed company 
•  Trust and ethics
•  Governance and 
transparency
•  Sustainability 
performance

•  Regulatory 
compliance 
(including tax)

Colleagues

What’s important to them Forms of engagement 

How considered in Board discussions and decision-making

•  Reward
•  Development and 
career progression
•  Workplace culture, 
including flexible 
working patterns 
and work 
environment
•  Diversity and 

inclusion
•  Employee 

engagement and 
communications

•  Brand and 
reputation

•  Talent pipeline  
and retention
•  HSE performance

•  We run an Ambassador network across all our offices with 
which our Senior Independent Director, Edward Bonham-
Carter, liaises closely as our designated Board link to our 
workforce. Management Board members also regularly 
attend Ambassador meetings

•  During the year, the Chief Executive led 19 roadshows  

across five locations to give our colleagues the opportunity 
to hear directly from and question her and the 
management team

•  A full employee engagement survey was launched to 

give everyone the opportunity to provide their  
feedback anonymously 

•  The Management Board attend and coordinate regular 

senior leader events to ensure that senior leaders 
understand the views of the Board and Management Board 
and have the opportunity to provide input into the strategy 
they are instrumental in implementing

Management Board engagement with colleagues is reported 
to the Board in the CEO report, keeping colleagues at the 
forefront of Board considerations and decision-making. Key 
topics discussed at Board level in connection with colleagues 
included: our refreshed purpose and values, strategy and how 
to communicate this to colleagues, talent development and 
people strategy (at the Nominations Committee), colleague 
pay and recognition (at the Remuneration Committee), and 
steps taken to drive further diversity and inclusion at ITV. 

Edward Bonham Carter, as Workforce Engagement Director, 
provides feedback to the Board on employee topics of 
interest and/or concern following meetings with the 
Ambassador network. He reports annually on a more formal 
basis on the insights gained from this engagement and on  
any outcomes or proposed recommendations that arise  
(see page 93 for specific outcomes in 2019). 

•  The Board held a set of meetings at ITV’s Manchester 

offices in October and had lunch, dinner and a meeting with 
local senior leaders on this visit

•  Management uses numerous channels to communicate and 

The feedback and results from the 2019 employee 
engagement survey were presented to the Board in January 
2020 with findings, trends and actions discussed and agreed 
by the Board and the divisional boards.

engage with employees, including regular newsletters, 
monthly managers’ bulletin, Chief Executive’s vodcast and 
podcast, and the Chief Executive’s Ask Carolyn email address

Please refer to page 93 for further information on employee 
engagement by the Board and page 94 for how employees 
were actively engaged to refresh our purpose. 

92 

ITV plc  Annual Report and Accounts 2019

Governance Corporate Governance

Workforce engagement 
To ensure effective engagement with 
the workforce, the Board uses two of  
the methods stipulated under the Code: 
Edward Bonham Carter, our Senior 
Independent Director, is the designated 
Workforce Engagement Director and we 
also utilise a formal workforce advisory 
panel, our Ambassador network. As well  
as these mechanisms, the Board recognises 
the benefits of personal interaction 
and informal discussion in learning more 
about day-to-day operations, the practical 
execution of strategy, and gathers direct 
insights into workforce sentiment. Set out 
below are the key instances of the direct 
engagement the Board members have  
had with our employees.

Our Ambassador network represents all 
parts of the business and was established 
in 2015 to represent employee interests, 
share information and help inform our 
culture by giving our employees a voice. 
Each Ambassador represents about 
50 colleagues from their business area, 
called their constituency. Some larger 
constituencies have more than one 
Ambassador, while smaller departments 
have been grouped together within  
a single constituency. There are 
approximately 75 Ambassador 
constituencies. The Ambassadors are 
organised through five groups: Manchester, 
Leeds, London Waterhouse Square offices, 
London Grays Inn Road offices, and our 
International offices. The Ambassadors 
meet in their groups four times a year 
and they also participated in an all 
Ambassador conference in 2019. The 
Ambassadors meetings allow good 
engagement regarding business issues 
affecting colleagues. For example, during 
2019, Ambassadors were instrumental  
in feeding back on flexible working and 
providing an insight into colleague 
understanding of the ITV strategy. 
Management Board members, including  
the Executive Directors, also regularly 
attend Ambassador meetings to provide 
updates from their business areas and  
hear feedback and themes from 
the Ambassadors. 

Our designated Workforce Engagement 
Director, Edward Bonham Carter, has 
attended a number of meetings and lunches 
with Ambassadors across our sites in Leeds, 
Manchester, and two of our London sites, 
as well as meeting the Ambassador Chairs 
separately. Through active two-way 
dialogue, these meetings have provided 
Edward with the opportunity to share 
insights into external factors affecting ITV 
and the Ambassadors then share this insight 
back with their constituents. Edward’s 
feedback has also highlighted to the Board 
the importance of issues which are key  
to employees and either accelerated or 
informed outcomes (see his quote on this 
page). Where there have been Ambassador 
meetings since the previous Board meeting, 
Edward has had time on the Board agenda  
to feedback on employee views or any issues 
that employees have wanted to raise. 

The Board and ITV’s Management Board  
use a number of other arrangements  
for direct workforce engagement.  
This includes, for example:

•  As well as the usual engagement that  

the Board has with the members of the 
Management Board, through regular 
dinners with the Management Board  
and at the Board’s strategy sessions,  
plus interactions outside the Boardroom 
with other senior leaders, the Board met 
with employees at the AGM

•  The Board held its October Board and 
Committee meetings in Manchester.  
The Board’s employee engagement on 
the visit is referenced on page 80

•  The Chairman and Roger Faxon visited the 
New York offices of ITV Studios America. 
The Chairman is present in the ITV offices 
for a full day at least once a week and 
during this time is visible in the workplace 
and meets with senior leaders

•  The Executive Directors hold frequent 
Executive Leadership Team and Senior 
Leadership Team sessions (made up of 
approximately 40 and approximately  
200 of the top senior leaders 
respectively). The Chief Executive also 
delivers regular vodcasts and podcasts  
to update colleagues on developments 
and encourages direct contact through 
her Ask Carolyn email address

Edward Bonham Carter

Attending the Ambassador meetings 
has been an invaluable opportunity 
to hear directly from my fellow 
colleagues, who in turn have proactively 
sought out views, from their colleague 
constituents, on how they feel about 
life at ITV. 

Not only do I feel I have a good 
understanding of the range of topics 
close to the hearts of our workforce,  
I am able to raise the profile of those 
issues – our constructive two-way 
dialogue on flexible working and 
understanding the ITV’s strategy have 
informed the approach to the Smart 
Working Initiative and the employee 
roadshows during the year. 

As part of my role in ensuring that 
information flows both ways, I also 
shared the Board’s views on the 
challenging external environment  
and the impact this has on the  
FTSE 100 share index. 

Edward’s activities as Workforce 
Engagement Director 
•  Attended four Ambassador meetings 

in Leeds, Manchester and two 
London sites

•  Held formal introductory meeting 

with Ambassador Chairs

•  Hosted informal lunches with 

Ambassadors in Leeds and Manchester

•  Filmed short clip regarding his role 

and availability played at 
Ambassador conference in May 
and for intranet

•  Gave three verbal updates to  

Board on activities

•  Presented one formal paper 

regarding activities and outcomes  
to the Board

93

Strategic ReportGovernanceFinancial StatementsAdditional InformationCorporate Governance continued

•  This year the Chief Executive led, together 
with the Management Board members, 
19 roadshows across five locations to give 
our colleagues the opportunity to hear 
directly from and question her and the 
management team, and also to enable 
employees to understand ITV’s Strategy 
and the role that they would play in 
delivering that strategy. 

The mechanisms above relate to 
engagement with our employees and 
not freelancers, to avoid conflict with  
our responsibilities under HMRC contract 
and compliance requirements. For all our 
colleagues, including freelancers, we have 
our ‘speaking up’ process that includes 
a reporting tool (AVA), as well as a freelancer 
complaints procedure, both of which enable 
freelancers to raise concerns around 
inclusion and culture at ITV. Through the 
trade unions, the Directors UK forum and 
the Producers Alliance for Cinema and 
Television (PACT), we gain feedback from 
the freelancer perspective which helps 
us address other issues and concerns that 
may be raised by this group. 

  Employee Roadshows During the year 
the Chief Executive led 19 roadshows across 
five locations giving colleagues the chance 
to raise questions with her and the 
management team.

Values in action – understanding 
and monitoring our culture 
To support the creation of long-term value 
for the mutual benefit of stakeholders, 
we recognise the importance of building 
and promoting a culture of openness and 
integrity, where inclusion and diversity 
are valued. Our culture also extends to 
consideration of our dealings with all our 
stakeholders (including the interaction  
with our partners) and our Social Purpose 
initiatives. In our unique position, where  
we have the opportunity to shape society, 
start conversations and encourage action 
on things that matter through the millions 
of people we reach, it is even more 
fundamental that our organisation’s culture 
reflects the values that we promote 
more widely. 

In discharging its duty in monitoring and 
assessing culture, and ensuring that the 
culture of openness, inclusivity and integrity 
continues to pervade through all levels and 
divisions of the organisation, in the UK and 
internationally, the Board seeks evidence-
based assurance of the right behaviours 
representing the organisation’s values  
being reflected in systems and people. This 
includes interaction with our colleagues  
and stakeholders giving us direct cultural 
insights, further illustrated in the ‘Workforce 
engagement’ (page 93) and ‘Stakeholder 
engagement’ (page 89) sections.

94 

ITV plc  Annual Report and Accounts 2019

This year the refresh of the Company’s 
strategic vision and purpose has been 
established by the Board with the clear 
embodiment of ITV’s cultural values in mind. 
The Board is very supportive of the 
significant Management Board time and 
resource invested in extensive employee 
roadshows and manager training. This has 
ensured that our employees understand and 
embrace the updated strategic vision and 
purpose, and their roles in continuing to 
apply responsible, inclusive and ethical 
behaviours, underpinned in the ‘ITV Way’,  
to deliver our purpose, strategy and vision. 
Next year the Board will continue to focus 
on cultural alignment, particularly across 
the international offices and within each 
business division. This follows some 
significant changes to the business structure 
during the end of 2019, including the deeper 
integration of the Talpa business, the digital 
transformation and Smart Working 
initiatives being embraced throughout  
the organisation, all of which are creating  
a shift in cultural mindset.

During 2019, the Board and/or its 
Committees sought assurance in the 
following key ways in assessing, monitoring 
and upholding our culture, and ensuring  
that there is consistency and, therefore, 
authenticity between what is said, done  
and prioritised. Through discussion of 
relevant observations, the Chief Executive’s 
focus on people and culture in her Board 
reports, and the Board discussions and 
reviews noted below, culture is covered, 
whether implicitly or explicitly, at every 
Board meeting. 

•  The Board oversaw management’s 
development of the purpose and 
strategic vision, which was achieved 
through colleague collaboration. For  
the purpose, 15 employee focus groups, 
selected to represent a breadth of  
roles, skills, divisions and locations, 
were instrumental in developing our 
commercial purpose statement. Similarly, 
a series of Executive Leadership team 
workshops established and evaluated 
the potential strategic options leading 
to the finalised strategic vision. These 
processes served to ensure that our 
strategic vision and purpose genuinely 
represent what we stand for and  
what we are driving to deliver. 

Governance Corporate Governance

Our ITV values underpin the culture  
at ITV and these are embedded 
through our Code of Conduct:
•  Creativity – without fear or caution
•  Collaboration – working together 

at pace

•  Inclusion – respecting and 
embracing differences

The ITV Way encapsulates the 
values that underpin the culture  
at ITV:
•  Make it Brilliant – creativity for 
everyone, without fear or caution
•  Make it New – openness to change, 

with no barriers

•  Make it Together – collaborating, 

respecting and embracing 
differences

98%

completion rate of Code of Conduct 
annual training

Silver award

in Mind Workplace Wellbeing Awards

75%

of colleagues told us in an all employee 
survey that ITV is an inclusive place  
to work 

and safeguarding of mental wellbeing 
and that our culture, both organisationally 
and in what we broadcast, embraces 
social inclusion. 

•  As well as mental health, we are focused 
on physical health and safety. The Audit 
and Risk Committee reviews the systems 
in place to enable all employees, suppliers 
and programme participants, and all 
others involved in our production business 
to identify and raise health and safety 
issues, as well as duty of care concerns.

•  Internal audit reports and findings take 
into account culture where considered 
relevant. The Audit and Risk Committee 
has specifically considered culture in the 
context of the embedding of ITV’s culture 
into systems and processes the cultural 
alignment across international offices 
and business divisions. During 2019 this 
has included a review of the internal audit 
findings relating to the business services 
centre operations in Manchester and 
certain other ITV production companies 
and subsidiaries (UK and international). 
The Committee has been satisfied with 
the findings on such cultural aspects 
during the year. For 2020, the Audit  
and Risk Committee and Group CFO will 
continue to request observations and 
commentary from internal audit on 
culture to help understand why certain 
behaviours occur and any pressures that 
might be driving behaviour. 

•  Consideration of the conclusions  
of external audits on subsidiary 
accounts has also supported the  
Audit and Risk Committee’s assurance  
on positive cultural behaviours within 
subsidiaries, including production and 
overseas companies. 

•  As part of the external Board evaluation 

during the year, a deep dive was 
undertaken on, amongst other things, 
culture and purpose. The Board  
evaluation report noted that the Board 
feels there is a common understanding  
of the strong purpose and values that  
ITV wishes to uphold.

• 

In May the Board reviewed and endorsed 
the Company’s Social Purpose and its 
priorities including, amongst other things, 
diversity and inclusion and campaigning 
for better mental and physical health (see 
page 44). In this session, the Board 
discussed the importance of the Social 
Purpose dovetailing with the shift in 
strategic vision and the wider purpose 
and continued to keep this in mind when 
setting these latter strategic components 
later in the year. The Board also expressed 
the importance of ensuring the Social 
Purpose priorities, while being promoted 
externally, were also embraced and 
reflected credibly within the organisation. 
On diversity and inclusion, the Board is 
keeping the pressure on meeting, if not 
exceeding, our diversity targets through 
discussion regarding the activities of the 
ITV Inclusion Council chaired by the Chief 
Executive. The Nominations Committee is 
also monitoring progress against diversity 
targets regularly, with diversity on the 
Board agenda annually. 

•  The Board is very supportive of the 

focus on mental health in ITV’s Social 
Purpose campaigns, which is an issue 
which we seek to promote awareness 
and acceptance of very broadly, as 
demonstrated by our continued 
commitment to our evolving duty  
of care processes and the wellbeing 
initiatives we have in place for our 
colleagues and programme participants. 
Through ITV’s new Mental Health 
Advisory Group, consisting of a panel of 
independent leading advisers with 
expertise in the field, ITV is doing its part 
in creating a culture which supports the 
mental health of one another.  
From 2020, the Board and its Committees 
will receive ideas, feedback and practical 
advice on mental health from the 
Advisory Group to consider reflecting  
in our policies and decision-making 
regarding our processes, programmes, 
and external campaigns. The Duty of  
Care Operating Board, which reports to 
the Audit and Risk Committee, focuses on 
continuing to optimise  
ITV’s duty of care processes and the 
processes we expect from our partners 
producing shows for broadcast on ITV.  
It will draw on the expertise of the  
Mental Health Advisory Group to ensure 
ITV remains at the leading edge of best 
practice. This helps us ensure that we 
promote the acceptance, importance  

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Strategic ReportGovernanceFinancial StatementsAdditional InformationCorporate Governance continued

•  Site visits to enhance understanding of 
day-to-day operations, observe the 
practical execution of strategy and  
gather insights into the cultural  
context in which employees work are 
fundamental to deepening the Board’s 
understanding of culture and assessing 
culture first-hand. Please see page 93  
for the ways in which the Directors have 
engaged with the workforce this year. 
Also of value is the Board’s engagement 
with our key stakeholders and 
understanding how, through our dealings 
with them, they perceive our culture. 

• 

In their conduct inside and outside the 
Boardroom, Directors strive to lead 
by example, reinforcing the cultural  
tone and promoting the right behaviours. 
Cultural fit with the principles of  
integrity, openness and inclusion is 
a pre-requisite for the appointment  
of any new Board member by the  
Board and Nominations Committee.

•  The Audit and Risk Committee monitors 
and reviews the effectiveness of the 
Group’s whistleblowing arrangements 
annually, as well as the wider ‘speaking 
up’ framework of raising concerns and 
grievances, and provides feedback to the 
Board. The Audit and Risk Committee 
Chair is named, with her contact details,  
in the internal whistleblowing policy as 
the nominated Board director for final 
escalation of a concern. The integrity  
of these processes is an important part  
of our governance arrangements and in 
2020, on the Audit and Risk Committee’s 
recommendation, management will 
undertake further work in embedding  
the speaking up framework so that it also 
joins-up the escalation of concerns from  
a health and safety and duty of care 
perspective and the processes in place for 
dealing with employees whose behaviour 
falls short of required standards.

•  A dedicated Board session on culture 
was held in January 2020 following the 
closing of the employee engagement 
survey in December 2019. Matters 
considered by the Board included:

 – a cultural KPI dashboard which 

•  The Board is conscious of the role that 

remuneration, and setting performance 
goals, has on promoting the right 
behaviours and the need to align 
incentives and rewards with culture. 
Please refer to the Remuneration  
Report for further details on how the 
Remuneration Committee has been 
effecting this (which includes its 
amendment of malus and clawback 
provisions, the use of discretion in 
ensuring executive pay is appropriate 
from a cultural context, and making  
pay decisions in light of what is going  
on in the rest of the organisation by 
considering, for example, the CEO pay 
ratio and pension contributions). 

allowed the Board to benchmark  
key indicators of our organisational 
culture with external measures in  
a tangible way;

 – output from the all employee survey 
(see bullet point immediately below);

 – an analysis of the Company’s culture 
through issues raised through the 
feedback from the 19 employee 
roadshows led by the Chief Executive 
during the year;

 – a review of ITV’s Code of Conduct and 
how it promotes the highest standards 
of ethical business underpinning our 
values and corporate culture;

 – a review of how the Company supports 
understanding and embedding of the 
Code of Conduct and related policies 
and standards, through a programme 
of targeted training, including 
mandatory annual e-learning modules 
and practical training sessions, and 
frequent communications regarding, 
and reviews of, its content; and

 – a review of the reinforcement of 

the ‘ITV ways of working’ through the 
Company’s recruitment and selection 
processes, new joiner inductions, 
management and all colleague 
development, performance reviews, 
and colleague remuneration.

 As part of this session, the Board satisfied 
itself that the policies, practices and 
behaviour throughout the Group are 
aligned with ITV’s purpose (including  
the Social Purpose element within this), 
vision, values and strategy.

•  As part of the Board culture session, 

the outputs from this year’s employee 
engagement survey were reviewed.  
The Board considered both the positive 
and more challenging aspects revealed  
by the survey. The Board will continue to 
take a keen interest in such surveys and 
will review, in due course, the actions to 
be taken forward to address areas of 
employee focus. The Board will also 
consider whether to request specific  
pulse surveys to seek feedback from 
employees on key matters. 

96 

ITV plc  Annual Report and Accounts 2019

Governance 
 Corporate Governance

Board evaluation 
In 2019, the Board undertook an externally 
facilitated self evaluation, following the  
last external review in 2016. The review was 
conducted by No 4, an independent advisory 
firm. No 4 has no other connection with the 
Company or individual directors and has not 
previously facilitated Board reviews for the 
Company or the Chairman.

No 4 evaluated the performance of ITV’s 
Board and Committees through a formal 
and rigorous review of its composition, 
diversity, and members’ contribution, both 
individually and together, and through an 
assessment of the Board’s effectiveness 
in meeting its strategic objectives and 
leading the business. The evaluation found 
that the Board and its Committees 
continue to operate to a high standard. 
The Directors work effectively together 
and value each other’s contributions at 
Board and Committee meetings. 
The process, outcomes and follow-up 
actions are described in more detail on 
the following two pages, all of which 
were agreed with No 4. 

2019 External evaluation process 

No 4 was selected to conduct the evaluation 
through a process overseen by the 
Nominations Committee. The General 
Counsel and Company Secretary proposed  
a shortlist of five potential external 
evaluators. Out of the shortlist, two 
candidates, endorsed by the Nominations 
Committee, were interviewed by the 
Chairman, Senior Independent Director 
and General Counsel and Company 
Secretary. The appointment of No 4 as  
the external evaluator was approved by  
the Nominations Committee.

The Chairman and General Counsel and 
Company Secretary met with No 4 in 
advance to agree the objectives and scope 
of the evaluation. Our areas of focus were 
also agreed (see next page).

Phase 

01

Selection

Phase 

04

Findings

Phase 

02

Planning

Phase 

03

Insight

The findings of the evaluation were 
presented to the Board in January 2020,  
and the Board discussed the points raised 
by the review and recommendations on 
follow-up actions. The Board further 
discussed the evaluation at the Board in 
February 2020, and reviewed and endorsed 
the action plan proposed by the General 
Counsel and Company Secretary.

The Senior Independent Director also led 
a separate Chairman evaluation with the 
Non-executive Directors to appraise the 
Chairman’s performance. 

The General Counsel and Company 
Secretary coordinated the evaluation and 
provided No 4 with the necessary access 
and resources, including recent Board and 
Committee papers, and other relevant 
information to enable No 4 to undertake 
a thorough review of the Board. No 4 
held face-to-face confidential interviews 
with each Director and the General Counsel 
and Company Secretary, as well as certain 
other Management Board members. ITV’s 
remuneration advisers and the external 
auditor were also interviewed to seek 
their views on the Board’s effectiveness.  
No 4 also gathered insight into the Board’s 
dynamics, culture, leadership and individual 
director contribution through observing 
Board and Committee meetings held in 
October and December. 

97

Strategic ReportGovernanceFinancial StatementsAdditional InformationCorporate Governance continued

2019 External evaluation outcomes and actions 

We covered a broad range of areas including:

Stakeholders

Strategy and 
performance 
delivery

Purpose, 
values and 
culture

Risk

Governance

Board 
composition 
and succession 
planning

Board 
dynamics and 
individual 
contribution

Meetings and 
organisation

Committees

What we focused on:

Strategy and performance 
delivery
The Board is appropriately 
involved with overseeing strategy 
formulation and execution. 
The strategy offsite during the  
year was considered insightful as  
to the opportunities and challenges 
facing the business and effective  
in progressing the evolution of the 
Company’s strategy. The Board is 
aligned on the strategic priorities 
of the business. 

Our key follow up actions:

KPIs supporting monitoring of 
performance delivery progress  
to be kept under review.

Risk
The Board, with the support  
of the Audit and Risk Committee, 
effectively assesses and  
manages risk through its  
controls framework. 

Strategic and reputational risk 
issues were a focus for the Board 
during the year, and the Board  
was fully supportive of the swift 
actions taken by management 
to address the issues that arose.

Board composition and 
succession planning
The Board has good diversity of 
both background and thought and 
effective succession planning is 
in place. 

The evaluation confirmed the 
Nominations Committee’s analysis 
of Board composition in the 
context of Board succession 
planning – that the Board would 
benefit from additional expertise  
in the digital landscape.

Meetings and organisation 
Board meetings are well led;  
the Chairman promotes a  
culture of openness and debate, 
and facilitates constructive  
Board relations. 

The organisation, information 
and agenda are all felt to be good. 

Deep dives of certain principal 
risks to be tabled at the Board in 
addition to the Audit and RIsk 
Committee in order to encourage 
debate of our most critical risks at 
the highest level of governance.

Continued focus on Board 
composition and succession 
planning.

Give further guidance to 
presenters and paper contributors 
to the Board and Committees 
regarding clarity on the Board 
output sought, appropriate level 
of detail and consideration of 
stakeholders. 

The General Counsel and Company Secretary is responsible for driving the actions forward. She compiled an action plan listing specific actions to address 
the findings of the evaluation and further enhance the Board’s effectiveness. The Board will monitor the implementation of the follow-up actions and  
No 4 is due to come back to the Board later in 2020 to review progress against the recommendations.

Progress against 2018 actions:

Action
Nominations Committee structure and process 
to be reviewed to enable more time to consider 
succession planning and skills gaps for the 
Board and succession planning for the senior 
executives and put appropriate action plans 
in place. 

Outcome
The Nominations Committee structure was 
refined this year with more meetings, together 
with more focus on Board composition and 
succession planning (see page 100). 

Action
Review terms of reference of the Committees 
and review the job descriptions of the Chairman, 
Senior Independent Director and Chief Executive 
to ensure alignment with the 2018 UK Corporate 
Governance Code. 

Outcome
All Committee terms of reference were updated 
during 2019 and the job descriptions of the 
Chairman, Senior Independent Director and 
Chief Executive were updated in 2020.

Action
Review and consider approach and programme 
for continuing professional development, as part 
of the external evaluation exercise.

Outcome
Following feedback from the Board, a workshop 
on addressable advertising was held for 
Non-executive Directors during the year.  
The Remuneration and Audit and Risk 
Committees have been receiving regular  
market practice updates from external advisers. 
The Audit and Risk Committee discussed a paper 
tabled by the Committee Chair regarding 
training, education and skills needs. 

98 

ITV plc  Annual Report and Accounts 2019

Governance Corporate Governance

Nominations Committee Report 

In this report:
The purpose of this report is to highlight the 
invaluable role that the Nominations Committee 
plays in ensuring that the Board has the appropriate 
balance of skills, experience, knowledge and 
background to give us the breadth, depth, diversity 
of thinking and perspective needed to effectively 
deliver long-term sustainable success.

Sir Peter Bazalgette
Chairman

Who is on the Committee
The Committee is composed entirely of 
Non-executive Directors.

The current members are:
•  Sir Peter Bazalgette (Chair)
•  Salman Amin
•  Edward Bonham Carter
•  Mary Harris

   Full details of attendance 
at Committee meetings 
can be found on the table 
on page 87.

   Detailed biographies  
can be found on  
pages 82 and 83.

Our role
Following each meeting, the Committee 
communicates its main discussion points 
and findings to the Board. 

The Committee’s terms of reference can  
be accessed on our website. 

   www.itvplc.com/investors/governance

The main role of the 
Committee is to:
•  Regularly review Board 
composition and the 
balance of skills, knowledge, 
experience and diversity

•  Determine when 

appointments and 
retirements are 
appropriate, and lead on 
any Director searches

•  Give full consideration to 
succession planning and 
oversee the development  
of a diverse pipeline for 
succession, at Board and 
senior management level
•  Set measurable objectives 
on Board diversity and 
monitor progress on  
these objectives, as well as 
reviewing Company-wide 
targets

Meetings in 2019
In addition to Committee members, the 
Chief Executive, Group HR Director and 
General Counsel and Company Secretary 
regularly attended meetings.

June
•  Terms of Reference
•  Board succession planning
•  Diversity
•  Board evaluation 

July
•  Board succession planning 
(including short-term cover)

•  Board evaluation process
•  Director time 
commitments

October
•  People strategy review 
(including review of 
executive succession plans)

•  Non-executive Director 

search

Annual review
An annual review of the performance  
of the Committee is conducted each year.

In 2019 an independent Board 
evaluation was undertaken, 
which included a review of the 
Committee. The results are 
summarised on page 98.

Overall, the evaluation 
concluded that the Committee 
is working effectively and 
responding appropriately to 
its terms of reference. 

The Committee discussed the 
evaluation of the Committee 
and its findings at its meeting 
in February 2020.

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Strategic ReportGovernanceFinancial StatementsAdditional InformationNominations Committee Report continued

Board diversity

40%

female Board representation

4th

in the 2019 Hampton-Alexander review’s 
‘Top Ten Best Performers’ with  
42.1% female representation on  
the Combined Executive Committee  
and direct reports

10% 

BAME Board representation

Key areas of focus for the 
Committee during the year

Board composition and  
succession planning
Composition: During the year, the 
Committee undertook an analytical review 
of Board composition, assessing the range 
and balance of skills, experience, diversity, 
knowledge and independence to identify 
any gaps and to consider the need to refresh 
the Board. A breakdown of the Board’s skills, 
experience and certain diversity measures 
are set out on page 87. In the context of 
the digital transformation and shift in 
our strategic vision to becoming a digitally 
led entertainment and media company, 
the Committee recommended to the 
Board that a search be commenced for 
a Non-executive Director who would bring 
deep experience of digital transformation 
with a disruptor mindset. 

Non-executive Director succession 
planning: The Board also reviewed 
succession planning for each of the 
Chairman, Senior Independent Director, 
Committee Chair and Workforce 
Engagement Director roles, and identified 
either where internal candidates are 
appropriate, or an external search may be 
needed, for both emergency and longer-
term succession. Given the Chairman will 
have been on the Board for nine years as at 
June 2022, it is the Committee’s intention 
to start a search process, also taking into 
account internal candidates, in 2021. 

Executive Director and Management 
Board succession planning: During the 
year, the Chief Executive and Group HR 
Director reported on the succession 
planning measures in place for the 
Management Board (including the  
Executive Directors), as well as the  
Executive Leadership Team (the top 40 
senior leaders in the organisation). This 
included Management Board and Executive 
Leadership Team bench strength analysis 
for each role identifying short and  
medium-term successors and the diversity 
of the pipeline. The Committee was satisfied 
that the Company has effective executive 
succession planning processes in place, and 
was able to understand in what areas 
external candidates may need to be 

considered. The Committee also had a 
session on improving the strength, depth 
and diversity of our talent. Board members 
also have the opportunity to meet potential 
succession candidates for senior, business 
critical roles when they present to the 
Board or at Committee or, more informally, 
at dinners or lunches.

Non-executive Director search
During the year, the Committee commenced 
a Non-executive Director search. It is 
expected that the appointment of a new 
Non-executive Director will be announced  
in the first half of 2020. 

Search process being undertaken for  
a new Non-executive Director
•  Selection of recruitment consultants: 
Founders Keepers were selected for the 
recruitment consultant role given their 
specialism in transformative digital and 
technology talent. Their appointment 
was approved by the Committee. 
Other than the provision of recruitment 
services, Founders Keepers has no other 
connection with the Company or any 
individual director, with the exception 
of Duncan Painter, who was similarly 
recruited to ITV by the firm.

•  Candidate specification: The 

specification for candidates was discussed 
at the Committee, setting out the agreed 
key skills and character profile being 
sought to fit with the current balance, 
membership and dynamics of the Board. 
As in prior years, the Committee 
continued to seek diversity as part of the 
overall selection of the highest calibre 
candidates for appointment to the Board, 
based on merit and objective criteria. 

•  Potential candidates: A longlist of 

candidates meeting the specification  
was identified by the search firm through 
their network, database and deep market 
research. In accordance with the Board’s 
Diversity Policy this included a diverse 
range of backgrounds and a gender 
balance. These were finessed by the 
Chairman and Chief Executive, who 
suggested some other potential 
candidates for contacting. Founders 
Keepers then assessed and vetted those 
potential candidates via their network in 
digital and technology.

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Governance Nominations Committee Report 

•  Interviews: A shortlist of candidates  
has been interviewed by members of  
the Nominations Committee (including 
the Chairman) and the Chief Executive 
and Group CFO. Candidates will be 
meeting other Directors on the Board  
as appropriate prior to Board approval  
for the appointment being made.

Board diversity policy
Our objective of driving the benefits of 
a diverse Board, senior management team 
and wider workforce is underpinned by  
our Board Diversity Policy. Our belief is that 
diversity at all levels makes business sense 
as it allows the organisation to harness the 
benefit of differences in skills, experience, 
culture, personality, background and work 
style. We are proud of our commitment to 
driving further diversity Company-wide, as 
exemplified by diversity being one of our 
four priorities in our Social Purpose strategy. 
Please refer to page 49 for further 
information including our Company-wide 
diversity targets.

   A copy of the policy can be found on 
our website www.itvplc.com/investors/
governance/directors

Set out below are the objectives of our 
Board Diversity Policy, and how we are doing 
against them. These objectives ensure that 
both appointments and succession planning 
support developing a diverse pipeline. 

Ensure ITV has a development pipeline of 
high calibre senior executive candidates 
and encourage senior executives to 
obtain external board experience
The ongoing development of senior leaders  
to ensure we retain the best talent and to 
broaden their skillsets and experience to 
prepare them for future senior roles is 
important, and the Committee held a session 
on succession planning at the senior executive 
level during the year. ITV runs a high potential 
leadership programme, building a pipeline  
of diverse talent for senior level roles and 
launched a Returners Programme in 2019, 
identifying senior external female talent that 
have potential to move into roles at ITV. 

Bespoke development is in place for 
identified senior successors and this is 
identified based on the development  
need and could include:

•  External executive coaching, with clear 
coaching objectives (including 360 
feedback where relevant);

•  Psychometrics such as the Hogan 
Leadership series that identifies 
leadership strengths, derailers and values;

•  Mentoring by a Non-executive Director;

•  Business School executive education 

programmes; and

•  Non-executive Director and Trustee 

appointments where there is a suitable 
match and development support for those 
interested in these opportunities. One of 
our senior leaders has secured a place on 
the Deloitte BAME on Boards programme.

Maintain at least 30% female Directors on 
the Board over the short to medium term
During 2019, the Board had a 40% female 
representation, including one Executive 
Director and two Committee Chairs, 
and therefore we have gone beyond this 
target as well as the Hampton-Alexander 
target of 33% representation by 2020.
Whilst the Board recognises that an 
effective Board with broad strategic 
perspective requires diversity, ultimately  
the Board appoints candidates based on 
merit and assesses Directors against 
measurable, objective criteria.

Our principles for Board diversity also apply 
to our Management Board and senior 
management below this level. We are 
therefore pleased to be ranked fourth in  
the Hampton-Alexander 2019 review for 
female representation on the Combined 
Executive Committee and Direct Reports, 
with female representation of 42.1%.

We are cognisant that diversity is more  
than gender. Our Board already complies 
with the recommendation of the Parker 
Review to have at least one director of 
colour by 2021.

Use search firms who have signed up 
to the Voluntary Code of Conduct on 
gender diversity
The Board supports the provisions of the 
Voluntary Code of Conduct for Executive 
Search Firms. During the year, our work on 
Non-executive Director recruitment was 
supported by Founders Keepers, an 
independent executive search agency. 
Although Founders Keepers is a recently 
established firm, and is still in the process of 
signing up to the Voluntary Code of Conduct 
for Executive Search Firms, it fully complies 
with the code’s provisions and its spirit. 
Founders Keepers is closely allied to the 
‘AccelerateHer’ initiative, part of their wider 
corporate group’s mission to champion and 
support women working in technology and 
break down the barriers that deter women 
from entering the sector.

Ensure Non-executive Director shortlists 
include at least 50% female candidates
Given our strong female Board 
representation on the Board, the Board 
determined that other diversity elements 
including ethnicity, should also be a focus in 
this year’s Non-executive Director search. 
The long list of candidates consisted of 50% 
female candidates. This list was reviewed 
and refined based on measurable, objective 
criteria, to come to a short list made up of 
50% diverse candidates (female and BAME). 

Ensure the Non-executive Director  
search pool is sufficiently wide and covers 
candidates from BAME backgrounds and 
candidates with a wide range of expertise, 
skills and backgrounds
As part of the Non-executive search, the 
Committee worked closely with Founders 
Keepers in compiling long and shortlists  
of candidates from various backgrounds  
and industries, including BAME backgrounds. 
30% of the longlist consisted of BAME 
candidates. Candidates were identified, 
interviewed and measured against  
pre-determined criteria. 

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Strategic ReportGovernanceFinancial StatementsAdditional InformationAudit and Risk Committee Report

In this report:
The purpose of this report is to highlight  

areas that the Audit and Risk Committee has 
reviewed, considered and discussed during the  
year. We report to shareholders on the significant 
financial reporting issues and judgements made in 
connection with the preparation of the Company’s 
financial statements. Also highlighted is how the 
Committee has assisted the Board in reviewing  
the Company’s internal control and risk 
environment. We also explain the Committee’s 
approach to reviewing the effectiveness of our 
internal and external auditors.

Margaret Ewing
Chair, Audit and Risk Committee

Dear Shareholder

I am pleased to present the Audit and Risk 
Committee Report, which provides an 
overview of the role of the Committee and 
the matters considered during the year. 

The membership of the Committee has 
remained consistent during this last 
financial year. I and the Board believe we 
have the right mix of skills and experience 
represented on the Committee to provide 
independent and robust challenge to 
management and our internal and external 
auditors to ensure there are effective  
and high-quality controls in place and 
appropriate judgements are taken.  
Chris Kennedy joined ITV as Group CFO in 
February 2019 and the Committee and  
the auditors have established an open  
and constructive working relationship  
with him since his appointment. 

This year, the Committee led a competitive 
tender process for the appointment of  
a new external auditor. A case study of the 
external audit tender process can be found 
on page 115. As announced in November,  
and subject to shareholder approval in 2021, 
PriceWaterhouseCoopers LLP (PwC) has 
been proposed as the external auditor to 
take effect from, and including, the 2021 
financial year. Due to KPMG LLP’s (KPMG) 
length of tenure, ITV was required to 
conduct a tender process for the 2022 
financial year end onward. With the current 
audit partner required to rotate from the 
audit following the 2020 financial year end, 
we decided to tender the audit for the 2021 

financial year onwards. We undertook the 
tender process this year to ensure there is 
a smooth and orderly transition starting 
during 2020 and to allow PwC to resolve any 
conflicts of independence and objectivity 
well ahead of the proposed appointment. 
KPMG will continue to be ITV’s external 
auditor for the 2020 financial year.

•  Support management in undertaking 

a thorough review of the Group’s 
framework of financial reporting and 
internal controls (including financial, 
operational and compliance controls)  
to ensure they are designed, documented 
and operating effectively and robust 
monitoring processes are in place; 

The second matter to highlight relates to our 
considerable focus on the enhancement of 
the Group’s enterprise risk management 
framework and processes. In order to increase 
line of sight over emerging risks and gain 
greater confidence in the management of  
our ongoing key organisational risks, ITV  
has completed a thorough exercise to review  
and refresh the identification of the Group’s  
principal risks and undertaken a series of 
comprehensive interviews with senior 
management across all aspects of the  
Group to identify further emerging risk areas.  
The Company also reviewed its existing risk 
management approach and identified a series 
of improvement opportunities designed to 
further strengthen the framework. These 
improvements will be implemented and 
further embedded during 2020. 

In addition to routine business, during  
2020 the Committee will have the  
following areas of focus:

•  Monitor and evaluate the embedding  

of the enhanced Enterprise  
Risk Management model and  
framework and ensure that they  
are operating effectively; 

•  Continue to monitor and assess the impact 
of regulatory changes affecting the audit 
industry and how this will impact ITV and 
the work of the Committee; 

•  Undertake a competitive tender process 
for the appointment of internal auditor, 
having concluded with management 
during 2019 that an outsourced model 
for internal audit is the optimum solution 
for the Group; and

•  Oversee the preparation for the transition 

from KPMG to PwC, ensuring that it is 
smooth and orderly and that PwC is well 
prepared to embark on the 2021 audit.

I hope that you find this report informative 
and can continue to take assurance from  
the work undertaken by the Committee this 
year. We seek to respond to shareholders’ 
expectations in our reporting and, as always, 
welcome any feedback from shareholders, 
including engaging directly with 
shareholders in meetings.

Margaret Ewing
Chair, Audit and Risk Committee
5 March 2020

102 

ITV plc  Annual Report and Accounts 2019

Governance Audit and Risk Committee Report

Who is on the Committee?

Our role

Definition
The Committee is composed entirely of 
independent Non-executive Directors.

The current members are:

•  Margaret Ewing
•  Edward Bonham Carter 
•  Mary Harris
•  Anna Manz

   Full details of attendance at Committee 
meetings can be found on the table  
on page 87.

   Detailed biographies can  
be found on pages 82 and 83.

The Committee members have 
between them a wide range of business 
and financial experience. For the 
purposes of the Code, the Board 
considers that Margaret Ewing (a 
chartered accountant, previous FTSE 
100 CFO and, until 2012, an executive 
member of the Board of Deloitte LLP) 
and Anna Manz (a chartered accountant 
and currently a Chief Financial Officer 
of a FTSE 100 company) have recent 
and relevant financial experience. 
Edward Bonham Carter, as Vice Chair  
of a large fund management group, 
provides valuable investor insight and 
challenge to the Committee’s 
deliberations. In addition, Mary Harris 
has had executive sector experience  
as a management consultant with 
experience in media, television and 
interactive media investments.  
The Committee, therefore, as a whole 
has financial expertise and considerable 
competence relevant to the sector 
in which the Company operates 
(particularly as certain of the members 
have been Non-executive Directors of 
ITV for a number of years).

The main role of the Committee is set 
out below.

Following each meeting, the Committee 
Chair communicates its main discussion 
points and findings to the Board.

The Committee’s terms of reference, 
updated in July 2019, can be accessed 
on our website.

External audit
•  Review the quality and effectiveness of 
the external audit and the procedures 
and controls designed to ensure auditor 
independence and objectiveness.

•  Review and make recommendations 
to the Board on the tendering of 
the external audit contract, and the 
appointment, remuneration and terms 
of engagement of the external auditor. 

The main duties of the Committee are to:

Financial Reporting
•  Monitor the integrity of published 

financial information and review and 
challenge significant financial reporting 
issues and judgements.

•  Review the appropriateness of 

accounting policies and practices.

•  Provide advice to the Board on whether 
the Annual Report and Accounts are 
fair, balanced and understandable  
and the appropriateness of the going 
concern statement and the 
longer-term viability statement.

•  Provide advice to the Remuneration 
Committee on financial reporting 
matters and related judgements as 
they affect executive remuneration 
performance objectives. 

Risk management and internal control
•  Assist the Board to establish and 

articulate overall risk appetite and 
oversee and advise the Board on 
specific strategic risk exposures 
and mitigations. Review the risk 
identification and assessment 
processes and undertake deep  
dives into high-risk business areas  
or processes.

•  Review the effectiveness of the 

internal control and risk  
management processes.

•  Oversee appropriate whistleblowing 
and fraud prevention arrangements. 

Internal audit
•  Monitor and review the effectiveness 
and independence of the internal 
audit function.

•  Review and approve the internal audit 
plan and monitor its implementation.

•  Oversee the tendering of the internal 

audit contract and approve the 
appointment of the internal auditor 
and the remuneration and terms 
of engagement. 

Annual review
The annual review of the performance 
of the Committee during 2019 was 
considered as part of the external Board 
evaluation undertaken by Jan Hall at  
No 4 (please refer to page 97 for  
further details on the 2019 Board and 
Committees evaluation). The Committee 
also held a separate evaluation session 
and, in addition to feedback from the 
members of the Committee, input was 
sought from the Director of Group 

Finance, and members of the external and 
internal audit teams. The evaluation 
concluded that the Committee had 
performed effectively.

Following the Board and Committee 
evaluation, it was agreed that deep dives 
of certain principal risks would be tabled 
at the Board in addition to the Committee 
in order to encourage debate of our  
most critical risks at the highest level 
of governance.

103

Strategic ReportGovernanceFinancial StatementsAdditional InformationAudit and Risk Committee Report continued

Meetings in 2019

February

April

July

October

December

At every scheduled meeting this 

year, the Committee also reviewed:

In addition to Committee members, 
the Chairman of the Board, Executive 
Directors, Director of Group Finance, 
General Counsel and Company 
Secretary, Head of Internal Audit, 
Director of Tax and external audit 
partner regularly attend meetings.  
The Committee meets regularly with 
the external audit partner and Head 
of Internal Audit without  
executives present.

2019 key matters considered at each 
main meeting of the Audit and Risk 
Committee (in addition to topics 
covered at every meeting indicated  
in the furthermost right-hand column 
on page 105 included those shown in 
the table opposite. The Committee 
also addresses specific queries  
referred to it by the Board or 
Remuneration Committee.

As well as topics mentioned in this 
table, which are relevant to all 
businesses, ITV reviewed the following 
matters specific to the business:

•  Deal debt*: see page 108 for  

further detail. 

•  Acquisition earnout liabilities*:  
see page 107 for further detail.

•  BritBox accounting treatment and 
controls relating to subscriber 
personal data: BritBox was launched 
in November and is operated through 
a subsidiary majority-controlled by 
ITV. The Committee reviewed the 
costs capitalised in developing the 
BritBox service, the revenue streams 
and recognition under IFRS 15 and the 
controls in place to safeguard 
subscriber personal data and to 
record subscription revenue. 

•  Deficit financing: as part of our 
strategy to expand our content 
portfolio, significant investment in 
high-end drama is made.  
The Committee reviews the 
accounting implications, including 
revenue recognition and 
recoverability of the amounts 
invested. The structure of content 
deals and the associated accounting 
can be complex.

Areas of significant issues considered 
by the Committee (set out in further 
detail on pages 106 to 111) are indicated 
with an asterix (*) in this table.

Review programme relating  
to external audit quality, 
effectiveness, independence  
and objectivity 
(see page 114 for further details)

•  Review of external audit quality 

•  External audit scope and 

framework

•  Recommendation to reappoint 

KPMG at AGM

materiality, identification and 
agreement of significant audit risks

•  External auditor engagement 

•  External auditor’s independence, 

letter

quality and effectiveness 
assessment

•  External auditor’s independence 

quality and effectiveness 
assessment

Financial disclosure  
and judgements

•  Review of Q1 trading update 

announcement

•  Early consideration of known  

half year financial reporting issues 
and judgements

•  Year end financial reporting issues, 
including estimates, judgements 
and exceptional items

•  Draft Annual Report and Accounts 

review, including review and 
assessment of whether they are 
fair, balanced and understandable 
and the underlying assumptions  
of the viability statement* 
(including related disclosures)

•  Review of FY18 results 

announcement and attached 
financial statements to ensure 
consistency with Annual Report 
and Accounts

External audit 
(see page 113 for further details)

•  Meeting with the external auditor in 

•  External audit strategy for 2019 

•  Meeting with the external auditor in 

•  Review of incoming external 

•  Known full year financial reporting 

•  Reporting from the external auditor, 

the absence of management
•  KPMG’s report on the external 
audit conclusions and findings

•  Auditor opinion

and half year review plan
•  Review of external audit  

tender plan

Internal controls and audit
(please also refer to the risk 
management and internal 
controls section on page 112)

•  Internal audit independence and 

service framework

•  Meeting with the internal auditors 
in the absence of management

•  Review of procedures for the 

detection and prevention of fraud*

•  Material litigation report

Risk
(please also refer to the risk 
management and internal 
controls section on page 112)

•  Principal risks and uncertainties 

and risk mitigations

Governance and other

•  Bonus and share plan outcomes  

•  Consideration of skills and training 

for FY18

•  2018 Committee evaluation and 

2019 Committee priorities 

requirements for Committee 
members

•  Review and approval of revised 

•  Governance and audit reform 

Committee Terms of Reference, 

developments and investor  

including in relation to duties 

views update

regarding the external auditor

•  Minutes and actions from previous 

meetings

•  External auditor’s independence, 

•  External auditor fees approval 

•  2019 external audit strategy 

quality and effectiveness 

•  External auditor’s independence, 

update (including audit risks 

assessment

quality and effectiveness 

and scope)

•  Approval of the external auditor 

assessment

•  External auditor’s independence, 

engagement letter

•  Revised External Auditor 

quality and effectiveness 

Independence policy approved

assessment

•  Permitted non-audit services 

(provided by external auditor) 

review

•  Review of draft half year results 

•  Review of Q3 trading update 

•  Year end planning

announcement

announcement

•  Review of policy on exceptional 

items*

•  Report from the ITV Group Finance 

management. During the year this 

report regularly covered, amongst 

other things:

estimates

 – Accounting judgements and 

 – Developments in financial reporting

 – Lease accounting (IFRS 16) 

 – Acquisition earnout liabilities *

 – Goodwill impairment 

 – Appropriateness of Alternative 

Performance Measures

 – Litigation provisions*

 – London property sale*

 – Pension accounting*

 – Tax (including IR35* and 

employment status)

the absence of management

auditor transition arrangements 

issues and judgements

including audit findings, progress 

•  KPMG interim review findings  

and conclusions

•  External audit tender process 

discussion and recommendation  

to the Board

•  KPMG interim controls review 

and independent audit opinion  

findings

and independent review reports

•  The ongoing independence of the 

external auditor and the evidence  

of quality and effectiveness in the 

delivery of the audit

•  Insurance renewal and programme 

•  Post acquisition reviews of recent 

•  Meeting with the internal auditor  

•  Reporting from the internal  

update

Studios’ business acquisitions, 

in the absence of management

auditor, including a review of activity 

•  Pensions and tax updates 

including acquisition earnouts  

•  Effectiveness of internal audit 

and status report on action plans 

(including tax strategy for approval 

and related accounting*

•  Review and approval of the 2020 

and regulatory and programme 

and publication)

•  Anti-bribery and corruption 

internal audit plan

compliance. See page 112 for 

procedures review

•  Annual tax, pensions and treasury 

examples of the controls and 

reviews, including controls and 

projects reviewed by the 

policies

Committee

•  Whistleblowing process, statistics, 

themes, learning and status

•  Supplier payment practices review

•  Principal risks half year review

•  Risk management framework 

•  Health and Safety update, 

progress update

including review of Duty of Care*

•  Technology modernisation 

•  Risk management framework 

and cyber security update, 

review

including controls

104 

ITV plc  Annual Report and Accounts 2019

Governance Audit and Risk Committee Report

Meetings in 2019

February

April

July

October

December

At every scheduled meeting this 
year, the Committee also reviewed:

In addition to Committee members, 

Review programme relating  

•  Review of external audit quality 

•  External audit scope and 

the Chairman of the Board, Executive 

to external audit quality, 

framework

materiality, identification and 

Directors, Director of Group Finance, 

effectiveness, independence  

•  Recommendation to reappoint 

agreement of significant audit risks

General Counsel and Company 

and objectivity 

KPMG at AGM

•  External auditor engagement 

Secretary, Head of Internal Audit, 

(see page 114 for further details)

•  External auditor’s independence, 

letter

quality and effectiveness 

•  External auditor’s independence 

assessment

quality and effectiveness 

assessment

Financial disclosure  

and judgements

•  Year end financial reporting issues, 

•  Review of Q1 trading update 

including estimates, judgements 

announcement

and exceptional items

•  Early consideration of known  

•  Draft Annual Report and Accounts 

half year financial reporting issues 

review, including review and 

and judgements

•  External auditor’s independence, 

quality and effectiveness 
assessment

•  Approval of the external auditor 

engagement letter

•  External auditor fees approval 
•  External auditor’s independence, 

quality and effectiveness 
assessment

•  Revised External Auditor 

Independence policy approved

•  2019 external audit strategy 
update (including audit risks 
and scope)

•  External auditor’s independence, 

quality and effectiveness 
assessment

•  Permitted non-audit services 
(provided by external auditor) 
review

•  Review of draft half year results 

•  Review of Q3 trading update 

•  Year end planning

announcement

announcement

•  Review of policy on exceptional 

items*

External audit 

•  Meeting with the external auditor in 

•  External audit strategy for 2019 

(see page 113 for further details)

the absence of management

and half year review plan

•  KPMG’s report on the external 

•  Review of external audit  

audit conclusions and findings

tender plan

•  Auditor opinion

•  Meeting with the external auditor in 

•  Review of incoming external 

•  Known full year financial reporting 

the absence of management
•  KPMG interim review findings  

and conclusions

•  External audit tender process 

discussion and recommendation  
to the Board

auditor transition arrangements 

issues and judgements

•  KPMG interim controls review 

findings

•  Internal audit independence and 

•  Meeting with the internal auditors 

•  Insurance renewal and programme 

•  Post acquisition reviews of recent 

in the absence of management

•  Review of procedures for the 

detection and prevention of fraud*

•  Material litigation report

update

•  Pensions and tax updates 

(including tax strategy for approval 
and publication)

Studios’ business acquisitions, 
including acquisition earnouts  
and related accounting*

•  Meeting with the internal auditor  
in the absence of management
•  Effectiveness of internal audit 
•  Review and approval of the 2020 

•  Anti-bribery and corruption 

internal audit plan

procedures review

•  Annual tax, pensions and treasury 
reviews, including controls and 
policies

•  Whistleblowing process, statistics, 

themes, learning and status

•  Supplier payment practices review

•  Report from the ITV Group Finance 
management. During the year this 
report regularly covered, amongst 
other things:
 – Accounting judgements and 

estimates

 – Developments in financial reporting
 – Lease accounting (IFRS 16) 
 – Acquisition earnout liabilities *
 – Goodwill impairment 
 – Appropriateness of Alternative 

Performance Measures

 – Litigation provisions*
 – London property sale*
 – Pension accounting*
 – Tax (including IR35* and 
employment status)

•  Reporting from the external auditor, 
including audit findings, progress 
and independent audit opinion  
and independent review reports
•  The ongoing independence of the 
external auditor and the evidence  
of quality and effectiveness in the 
delivery of the audit

•  Reporting from the internal  

auditor, including a review of activity 
and status report on action plans 
and regulatory and programme 
compliance. See page 112 for 
examples of the controls and 
projects reviewed by the 
Committee

deals and the associated accounting 

Governance and other

•  Bonus and share plan outcomes  

•  Consideration of skills and training 

for FY18

requirements for Committee 

•  2018 Committee evaluation and 

members

2019 Committee priorities 

•  Review and approval of revised 
Committee Terms of Reference, 
including in relation to duties 
regarding the external auditor

including review of Duty of Care*

•  Risk management framework 

review

progress update

•  Technology modernisation 
and cyber security update, 
including controls

•  Governance and audit reform 
developments and investor  
views update

•  Minutes and actions from previous 

meetings

105

•  Principal risks half year review

•  Risk management framework 

•  Health and Safety update, 

Director of Tax and external audit 

partner regularly attend meetings.  

The Committee meets regularly with 

the external audit partner and Head 

of Internal Audit without  

executives present.

2019 key matters considered at each 

main meeting of the Audit and Risk 

Committee (in addition to topics 

covered at every meeting indicated  

in the furthermost right-hand column 

on page 105 included those shown in 

the table opposite. The Committee 

also addresses specific queries  

referred to it by the Board or 

Remuneration Committee.

As well as topics mentioned in this 

table, which are relevant to all 

businesses, ITV reviewed the following 

matters specific to the business:

•  Deal debt*: see page 108 for  

further detail. 

•  Acquisition earnout liabilities*:  

see page 107 for further detail.

•  BritBox accounting treatment and 

controls relating to subscriber 

personal data: BritBox was launched 

in November and is operated through 

a subsidiary majority-controlled by 

ITV. The Committee reviewed the 

costs capitalised in developing the 

and recognition under IFRS 15 and the 

controls in place to safeguard 

subscriber personal data and to 

record subscription revenue. 

•  Deficit financing: as part of our 

strategy to expand our content 

portfolio, significant investment in 

high-end drama is made.  

The Committee reviews the 

accounting implications, including 

revenue recognition and 

recoverability of the amounts 

invested. The structure of content 

can be complex.

Areas of significant issues considered 

by the Committee (set out in further 

detail on pages 106 to 111) are indicated 

with an asterix (*) in this table.

assessment of whether they are 

fair, balanced and understandable 

and the underlying assumptions  

of the viability statement* 

(including related disclosures)

•  Review of FY18 results 

announcement and attached 

financial statements to ensure 

consistency with Annual Report 

and Accounts

BritBox service, the revenue streams 

controls section on page 112)

Internal controls and audit

(please also refer to the risk 

management and internal 

service framework

Risk

(please also refer to the risk 

management and internal 

controls section on page 112)

•  Principal risks and uncertainties 

and risk mitigations

Strategic ReportGovernanceFinancial StatementsAdditional InformationAudit and Risk Committee Report continued

Significant financial reporting issues considered by the Audit and Risk Committee

In planning its own agenda, and reviewing the audit plans of the internal and external auditors, the Committee takes account of 
significant issues and risks, both operational and financial, that may have an impact on the Company’s financial statements and/or the 
Company’s execution and delivery of its strategy. 

During 2019, after robust challenge and debate, there were no topics where the conclusion resulted in significant disagreement between 
management, the external auditor and the Committee, or unresolved issues that needed to be referred to the Board. Set out in the tables 
below is information on the significant issues considered during the year.

Significant issues relating to financial statements are detailed below.

Review of legal cases

Issue

Action taken by Committee

Outcome/future actions

ITV is currently subject to ongoing litigation 
where the outcome of the proceedings is not 
certain, including the Box Clever litigation. 

The Committee agreed that adequate 
provision and/or disclosure has been made 
for all material litigation and disputes, 
based on the currently most likely 
outcomes or unknown positions.

See note 5.2 to the financial statements.

The Committee reviewed the material 
litigation report and discussed the key 
cases, including Box Clever, with the 
General Counsel and Company Secretary. In 
addition, the Committee Chair met with 
external legal advisers on key litigation 
matters, such as Box Clever, to discuss the 
litigation status and views on likely 
timetables and outcome.

Following the Supreme Court’s refusal to 
hear the Group’s appeal on the legal 
dispute with the Pensions Regulator in 
respect of the Box Clever Pension Scheme, 
the Committee held private meetings with 
the external auditor and management 
separately to understand the uncertainty 
around the quantum of the liability and 
seek assurance around the treatment of 
this as a contingent liability.

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Acquisition earnout liabilities

Issue

Action taken by Committee

Outcome/future actions

The complexity and potential scale of  
the expected earnouts of our acquisitions 
results in the potential total liability  
for earnouts being a significant  
business liability. 

Pensions

Issue

The Group’s net defined benefit pension 
deficit increased by £58 million during 2019 
to £145 million at 31 December (2018: £87 
million deficit) primarily due to a decrease  
in discount rates. 

The asset-backed pension funding 
arrangements with the Pensions trustee 
relate to the London Television Centre 
(LTVC) on the South Bank and SDN. The 
LTVC was sold in November, and SDN’s 
multiplex licence expires in 2022. 

The Committee was given an in depth 
understanding of the issues and was 
satisfied with the level of accrual for  
the earnout liabilities and the related 
disclosures. Please refer to notes 3.1.4  
and 3.1.5 to the financial statements.

The first of the significant acquisition 
earnouts payable in 2020 is Talpa. The 
Committee received updates from 
management throughout the year 
regarding the Talpa earnout liability. 
External advisors were also involved to 
support the estimated range. In October 
and December the Committee held 
discussions with the external auditor on 
the year end audit plan for this liability, 
including understanding the focus of the 
lead partner’s visit to the Talpa offices in 
the Netherlands with the Group CFO in 
January. The Committee assessed the 
audit plan related to the audit procedures 
to be undertaken in relation to this topic. 

Action taken by Committee

Outcome/future actions

The Committee concluded that the 
assumptions applied in determining  
the net liability of the pension was 
appropriate, and the net deficit correctly 
reflected evidenced market values of  
the assets held in the schemes at 
31 December.

The Committee also concluded 
management had robust plans in place  
to provide alternatives to the existing 
asset-backed pension funding 
arrangements in due course.

See note 3.7 to the financial statements. 

The Committee reviewed the elements 
and amounts driving the increase in net 
deficit, as well as the key assumptions  
(as detailed in note 3.7 on page 195) 
applied in determining the net liability  
at 31 December. The Committee also 
sought assurance from the external 
auditor whose view was that the financial 
assumptions applied in estimating the  
net deficit were considered to be 
appropriately balanced when compared  
to KPMG benchmarks, and that the 
reasonableness of the assumptions 
applied were appropriate.

The Committee reviewed the impact  
of the sale of the LTVC and the upcoming 
expiry of the SDN licence on ITV’s 
asset-backed pension structures  
and reviewed alternative pension  
funding structures. 

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London properties

Issue

Action taken by Committee

Outcome/future actions

ITV completed the sale of the London 
Television Centre on the South Bank to 
Mitsubishi Estate London in an all-cash 
transaction for £145.6 million in November. 

Further to the assessment of the 
accounting treatment in the previous  
year, the Committee reviewed the 
accounting impact of the sale and  
the related disclosures in the 
financial statements.

See note 3.2 to the financial statements.

Deal debt

Issue

Taking into account the current and recent 
trading position in respect of the delivery of 
advertising value to customers, 
management’s approach in estimating the 
over or under delivery of advertising value 
to agencies and method of determining the 
provisions were reviewed. 

Action taken by Committee

Outcome/future actions

The rationale for the provision was 
discussed by the Committee, taking into 
account the views of the external auditor. 

The Committee was comfortable with  
the deal debt provision recognised at  
31 December (within Total Advertising 
Revenue).

Management reviews the deal debt 
provision as part of the wider negotiations 
with the agencies and any future changes 
in the provision level will be discussed  
by the Committee.

See note 2.1 to the financial statements.

Exceptional items

Issue

Action taken by Committee

Outcome/future actions

During 2019, there were acquisition-related 
costs, reorganisation and restructuring 
costs, exceptional property costs and 
disposal profit and non-routine legal costs 
to consider classifying as exceptional items. 
(See an explanation of the exceptional 
items policy on page 52).

The Committee re-assessed the policy in 
light of the FRC guidance, considered the 
classification of the exceptional items in 
the financial statements with reference to 
the policy, and took into account the views 
of the external auditor.

The Committee concluded that the 
approach taken was appropriate and  
had been consistently applied in line  
with the policy.

The Committee noted that it would 
continue to review the exceptional items 
policy and definitions regularly to ensure 
that the classification of the items as 
exceptional continues to be appropriate, 
particularly in relation to acquisition-
related costs and reorganisation and 
restructuring costs.

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Other significant issues 

Highlights of key matters which the Committee considered outside of its financial reporting responsiblities are set out below.  
For the Committee’s work during 2019 in relation to the audit tender and the risk management framework please refer to page  
115 and 112 respectively.

Tax – IR35 

Issue

Action taken by Committee

Outcome/future actions

From April 2020 the responsibility for 
undertaking IR35 employment status 
assessments, and where necessary 
withholding PAYE and paying NICs, will 
pass to the engager, rather than remain 
with individuals and their personal service 
companies.

The Committee considered updates from 
management on the implications for ITV, 
and the steps being taken to ensure the 
Company is ready to apply the legislation. 
The Committee received updates on IR35 
readiness at four of the five Committee 
meetings in the year.

The Committee will continue to keep this 
under review as the Company prepares for 
the introduction of the new rules.

Internal audit will attend the relevant IR35 
Readiness programme board meetings to 
ensure all related risks are being 
adequately identified and addressed.

Post-acquisition review
of production businesses

Issue

Action taken by Committee

Outcome/future actions

ITV Studios has a portfolio of acquired 
production companies which are important 
to the financial and strategic performance 
of the ITV group.

The Committee was assured from this 
session that each of the acquisitions had 
strengthened ITV Studios’ overall 
production position in key markets and 
genres. 

The Committee will continue to retain 
oversight of how acquired production 
companies are performing financially and 
ensure there is clear accountability for 
their financial performance against the 
acquisition value.

The Committee requested that 
management undertake a post-acquisition 
review of a sample of acquired production 
companies, particularly as the structure of 
each acquisition is different but normally 
includes an element of deferred 
consideration (which is based on future 
earnings) or a put and call option. 

Management provided an analysis of the 
financial performance of three significant 
production company acquisitions, each 
nearing the end of the initial buyout term 
and being considered for renewal of 
contract with the vendors or key creative 
personnel. The analysis included a 
comparison of the initial business case 
(including forecasts) against which the 
decision to acquire the companies was 
made with the performance to date 
and forecast. 

The Committee reviewed the analyses 
and discussed each acquisition in turn 
and considered its financial performance 
against expectations and its integration 
into the Group. 

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Fraud procedures

Issue

Action taken by Committee

Outcome/future actions

There has been an increase (not specific to 
ITV) in supplier-related fraud attempts in 
recent years. 

The Committee undertook a deep dive in 
reviewing the key controls in place that 
were designed to prevent and detect fraud.

The Committee reviewed the measures 
taken to combat fraud and the internal 
audit findings in relation to the key 
controls at the Group’s business services 
centre in Manchester. The Committee also 
discussed the fraud procedures in place 
directly with the senior managers in the 
business services centre when they visited 
Manchester in October. 

The Committee will continue to monitor 
fraud and internal controls carefully, and 
has requested a review be undertaken by 
an independent third party of the design, 
effectiveness and documenting of internal 
controls and processes to ensure that the 
framework around internal controls is 
operating appropriately and will be ready 
for any potential audit reform in this area. 

Health and Safety, including  
Duty of Care 

Issue

Action taken by Committee

Outcome/future actions

The health and safety of our employees, 
contractors and those participating in our 
productions is one of our highest priorities. 
ITV continuously evolves its duty of care 
processes, particularly given the increasing 
popularity of reality programmes such as 
Love Island and the increased social and 
media attention on participants. 

The Committee satisfied itself that the 
processes in place were robust and fit for 
purpose.

Given the importance of this topic, the 
Committee will continue to review the 
Group’s health and safety procedures and 
record on a regular basis, and receive 
regular reports on duty of care from the 
Operating Board. 

The Duty of Care Operating Board 
(Operating Board) was established during 
the year, reporting to the Committee (on 
behalf of the Board). The Committee Chair 
is a standing invitee and has attended the 
Operating Board meetings and reported 
back to the Committee. 

The Committee also reviewed the health 
and safety risk management processes in 
place more widely in the organisation and 
those required from content suppliers. 
Specific documents reviewed as part of 
this included the ITV Duty of Care charter, 
the assessment process for auditing shows 
and the ITV Studios’ procedures policy 
document regarding the mental health 
of programme participants. 

Committee members asked the Director 
of Operational Risk, reporting on the topic, 
a number of questions around the 
assessment and aftercare of programme 
participants, the qualifications and 
independent status of Dr. Paul Litchfield 
(who works with ITV to evolve and 
enhance our processes and oversee our 
duty of care) and the physical health and 
safety procedures. 

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Viability and going concern 
assessments 

Issue

Action taken by Committee

Outcome/future actions

In light of recent collapses, the Committee 
felt it was important to continue to ensure 
a thorough assessment of the 
management assumptions, stress testing 
and scenario analyses supporting the 
going concern and viability statements, 
as well as seeking impartial external views 
on ITV’s viability.

The Committee (and the Board) reviewed 
the Group’s going concern and viability 
statements, including the parameters 
applied in stress testing and scenario 
analyses, and the assessment reports 
prepared by management in support of 
such statements. The Committee also 
reviewed the external auditor’s findings 
and conclusions on this matter.

In reaching its view, the Committee 
reviewed analyst commentary to 
understand the wider market and  
views on the Group’s future financial 
performance and viability.

Following this thorough assessment, 
the Committee considered the level 
of the assessment appropriate and 
recommended the draft viability 
statement and related disclosures 
(for inclusion in the 2019 Annual Report 
and Accounts) for approval by the Board.

The Committee will continue to 
monitor the Group’s viability assessment 
going forward.

The Committee’s stakeholder engagement 

Information regarding the Board’s stakeholder engagement is 
set out on pages 89 to 92. During the year, the Committee also 
ensured it took account of the views of the Company’s key 
stakeholders and considered their interests in its discussions 
and decision-making. Some examples of how the Committee 
did this are set out below.

Suppliers 
Reviewed the Group’s supplier payment practices reporting to 
ensure that ITV’s supplier practices were fair and reasonable, and 
reviewed the procedures in place to safeguard both ITV and 
suppliers from fraud (see page 110).

Customers/viewers 
Asked internal audit for, and received, assurance on the security 
of the payment mechanisms in place for BritBox subscribers. 

Programme participants 
Reviewed the duty of care and health and safety processes in 
place (see page 110).

Regulators 
Received regular updates from the external auditor regarding 
FRC developments and proposed regulatory changes, as well as 
knowledge sharing between Committee members attending 
relevant briefings on such topics. 

Investors 
Received a report from the Director of Investor Relations on, and 
discussed with her, investors and analysts views in relation to 
ITV’s accounting policies, risks and disclosures. This report 
identified some potential improvements to our financial 
reporting, which the Committee discussed and requested be 
implemented in this Annual Report. The Committee also wrote 
to its top institutional investors and key investor associations at 
the beginning and towards the end of the audit tender process to 
seek investor input. We received only one response, which was 
supportive of the process adopted.

Employees 
At the Board’s visit to ITV’s Manchester office, the Committee 
had a presentation session with the senior managers of the 
business services centre based there. The session was a two-way 
dialogue between the Committee members and the senior 
managers, which enabled the Committee to understand 
first-hand the activities and focus on continuous improvement of 
the business services, and the key issues of importance to the 
business service centre employees.

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Risk management and internal controls
Risk management
During the year, the Committee continued 
to consider the process for managing risk 
within the business and assisted the Board  
in relation to compliance with the 2018 UK 
Corporate Governance Code and FRC 
guidance. Further information on our risk 
management approach, including details  
of our principal risks and our processes for 
identifying and responding to principal and 
emerging risks are set out on pages 66 to 78.

Development of the enterprise risk 
management framework was an area of 
focus for the Committee in 2019, with 
the Committee providing challenge and 
guidance as appropriate. 

ITV operates in an increasingly complex 
business environment and the type, level 
and speed at which risks are impacting our 
strategy and business operations are 
different to past experience. Recognising 
the challenge this brings to the business, 
management has undertaken an exercise to 
thoroughly review the existing risk 
management framework and identify 
opportunities where we can do things 
differently to better help and support our 
management teams. As an outcome of this 
review, the business will be introducing a 
series of changes to the risk management 
framework during 2020 that will improve 
business capability to better identify and 
understand risks, examine how key risks 
are being managed and help management 
respond more effectively to key risks 
and opportunities.

The Committee reviewed a number of risk 
topics during the year, including technology 
and digital modernisation, cyber security, 
health and safety, fraud, data privacy, 
anti-bribery and corruption, Airtime Sales 
system implementation and the readiness 
to record and screen live the Japan Rugby 
World Cup. The Group’s principal risks reflect 
those inherent within the annual budget 
and five year plan, whilst also taking into 
account developments in the markets in 
which we operate and in society generally.

Internal controls 
The Board has overall responsibility for the 
Group’s framework for internal control and 
for regularly reviewing the effectiveness of 
internal controls. The Committee supports 
the Board in assessing the effectiveness of 
the framework. The primary responsibility 
for the operation of the framework is 
delegated to management. The framework 
can only provide reasonable and not absolute 
assurance against material misstatement or 
loss. Key control procedures are designed  
to manage rather than eliminate risk.

The Committee satisfies itself that internal 
controls are operating throughout the year. 
This is principally based on a programme of 
internal audit reviews, reviews of the 
effectiveness of internal controls, including 
fraud and anti-bribery, reviews of balance 
sheet checklists certified by local 
management, ‘deep dive’ sessions with 
relevant management on the management 
of certain key risks and controls and through 
a suite of automated analytics that monitor 
financial transactions in our systems. In 
addition to the internal audit programme, 
there are a number of exception reports 
that cover transaction processing. For  
those subsidiaries not covered by exception 
reporting software, a monthly self-
assessment takes place, which is subject  
to independent internal review.

During the year, the Committee also 
received reports from the treasury, legal, 
pensions, technology, information security, 
tax, financial reporting, and health and 
safety functions. These reports gave the 
Committee an overview of the controls  
in place to mitigate key risks within each  
of these functions. 

The Committee also reviewed the 
governance for key projects, changes  
(which it approved) to the Group Approvals 
framework, use of the core international 
controls framework and assessment of 
controls effectiveness through the Group 
Finance Assurance Plan. The Committee 
noted the continuing enhancements to 
processes, procedures and controls atthe 
business services centre. The Committee 
also reviewed the fraud prevention 
framework (see page 110) and interaction 
with external and internal audit.

As part of our internal control process an 
annual strategy review, including 
preparation of a rolling five year financial 

plan, is undertaken by management and 
reviewed and approved by the Board. The 
five year plan feeds into the annual budget 
cycle. The Executive Directors (along with 
the other members of the Management 
Board) review formal forecasts, detailed 
budgets, strategies and action plans and  
the Board approves the overall Group 
budget as part of its normal responsibilities. 
The results of operating units are reported 
monthly to the Board, along with an update 
of the Group’s performance against 
strategic KPIs and cash targets. The 
Committee reviews actual results, 
compared with budget and forecasts,  
and key trends and variances are explained 
and analysed, and the actions taken to 
address performance variances or  
emerging issues, which are subsequently 
reported back to the Committee.

Our auditors
Internal auditor
The Group’s internal audit activity is 
outsourced to Deloitte LLP (Deloitte),  
who report directly to the Committee. 
During the year, the Committee considered 
the internal audit models that ITV could 
implement, and supported the proposal 
that the current model of a fully  
outsourced internal audit function should 
be continued as it allowed best practice in 
terms of risk-based approach and auditing 
techniques, continuous robust and 
independent challenge, and the use of 
specialists in high-risk areas and across  
the various geographies. 

The Committee keeps under review the 
internal audit relationship with Deloitte and 
the procedures to ensure that appropriate 
independence of the internal audit function 
is maintained. The Committee had planned 
on undertaking a competitive tender 
process for the appointment of internal 
auditor during 2019, following the 
completion of the external audit tender 
process. However, due to the significant 
change agenda within the Group, and the 
quality of the audits and support provided 
by Deloitte’s internal audit team, the 
Committee concluded that the tender 
process should be deferred until 2020. 
Deloitte will be invited to participate  
in this tender process.

The effectiveness of internal audit  
is assessed over the year using a  
number of measures that include  
(but are not limited to):

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•  Reports from internal audit on the 

development and delivery of the internal 
audit plan and the completion of agreed 
actions arising from reviews;

•  Management feedback from the 

Chief Executive, Group CFO, Director  
of Group Finance and other members 
of senior management;

•  An evaluation of each audit assignment 

completed using feedback from the part/
area of the business that has been 
audited; and

•  An annual review that is completed  
by obtaining feedback from senior 
management in each division and 
Committee members.

Having considered the measures above, 
the Committee is satisfied that the quality, 
experience and expertise of the internal 

auditor is appropriate for the business and 
the internal auditor remains independent 
of management.

Prior to the start of the year, the Committee 
considered and approved the 2019 internal 
audit plan, which was structured to align 
with ITV’s strategic drivers and principal 
risks. This included audits across the  
Group as well as assurance over live  
projects and readiness assessments, 
including the airtime sales project, the  
live screening of the Japan Rugby World  
Cup and the BritBox UK launch. At every 
Committee meeting, the Committee received 
a report from the internal audit team on  
the progress of the internal audit plan, and 
reviewed findings from the completed internal 
audits, the actions taken to implement the 
recommendations made in the reports and 
the status of progress against previously 
agreed actions. All detailed internal audit 
reports are available to the Committee. 

The internal audits performed provided 
assurance over areas deemed to be of 
greater risk and relative importance to  
the Group in 2019. As well as the readiness 
assessments set out in the previous 
paragraph, the audits included visits to  
three of our international subsidiaries as  
well as reviewing controls in a number  
of areas including anti-piracy, deficit  
financing, the business services centre,  
a UK production subsidiary and user access 
management. The internal auditor also 
provides the Committee (and therefore 
the Board) with valuable insight on the 
culture across the Group and the reflection 
of the Group’s values by management  
and other employees. The opportunity  
to enhance cross-team ways of working  
was highlighted in a number of the audits 
during the year, which the relevant 
management teams are addressing  
through agreed action plans. 

External auditor
The Group’s external auditor is KPMG. The table below summarises the process followed to manage the relationship and audit process.

Engagement

Audit tendering  
and rotation

Independence and 
objectivity

Reappointment

The Committee considers 
carefully, before approving the 
scope of planned audit work, the 
assessment of risk and 
materiality on which it is based. 
The Committee’s aim is to 
support a robust, quality and 
effective audit with strong 
reporting lines to the Committee.

The Committee discusses the 
senior resource employed in 
the audit and the background, 
relevant sector and other 
experience of new senior team 
members. It also considers 
implications for the audit of 
new reporting, accounting 
and governance guidelines 
and standards.

The Committee agrees the terms 
of engagement, audit and 
non-audit fees and reviews 
progress and results throughout 
the year.

KPMG were appointed as auditor 
of ITV plc in December 2003 prior 
to the Company becoming the 
parent company of the ITV Group 
on 2 February 2004. Following a 
competitive tender in 2012, KPMG 
was reappointed as auditor. The 
current lead audit partner, Paul 
Sawdon, has been audit partner 
since January 2016 and will finish 
his role following completion of 
the audit for the year ending 
31 December 2020. 

During the year, the Committee 
led a tender process for the 
appointment of the external 
auditor, effective from 1 January 
2021. Please refer to page 115 for 
further details. 

We comply with the provisions 
of the Statutory Audit Services 
for Large Companies Market 
Investigation (Mandatory Use of 
Competitive Tender and Audit 
Processes and Audit and Risk 
Committee Responsibilities) 
Order 2014.

The Committee seeks to ensure 
the objectivity and independence 
of our auditor through:

•  Focus on the assignment and 

rotation of key personnel

•  The adequacy of audit resource
•  Policies in relation to non-audit 

work

The Committee updated its 
Auditor Independence policy this 
year, which includes a revised 
policy on the provision of 
non-audit services and the hiring 
of former external auditor 
employees. See also the 
non-audit services section on 
page 114.

We monitor relationships with 
other audit firms to ensure we 
have sufficient choice for any 
future appointment.

Please also refer to pages 104 
and 105 in relation to the review 
programme the Committee 
follows during the year to assess 
external auditor independence 
and objectivity. 

Throughout the year, the 
Committee considered the audit 
quality and performance of our 
auditor, and the level of non-audit 
work undertaken. This resulted in 
the Committee recommending 
to the Board the reappointment 
of KPMG as the Company’s 
auditor at the AGM in May 2019. 
Following shareholder approval, 
KPMG was reappointed.

The Committee is recommending 
the reappointment of KPMG at its 
2020 AGM for the 2020 financial 
year, following which PwC will 
be proposed for appointment 
as external auditor in 2021. 

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Non-audit services 
In order to safeguard auditor independence and objectivity, the external auditor does not provide non-audit services unless this is in 
compliance with the Group’s non-audit services policy. During the year, the Committee implemented a revised non-audit services policy 
contained in ITV’s Auditor Independence policy to reflect the FRC’s 2019 Ethical Standard. The policy is available on the governance  
section of ITV’s website: www.itvplc.com/investors/governance/policies. 

In accordance with this policy, during the year, KPMG undertook work to: (i) review the interim financial information for which the fees  
were £114,558; and (ii) provide a comfort letter in relation to the Company issuing a new €600 million seven year Eurobond for which the 
fees were £45,000. The Committee approved this work under the non-audit services policy. The interim review forms an integral part of  
the overall audit engagement but has to be reported separately under the 2019 Ethical Standard as a closely related non-audit service,  
and the comfort letter was considered a non-audit service in relation to the capital transaction required under the regulations and usually 
performed by the statutory auditor. In the 2019 financial year therefore, the Company incurred non-audit services of £159,558 (2018:  
no non-audit services fees were reported as incurred, however applying the 2019 Ethical Standard, £90,624 was incurred on reviewing  
the interim financial information). For information on audit fees see note 2.1 on page 172. 

External audit effectiveness and quality
Please refer to pages 104 and 105 in relation to the review programme the Committee follows throughout the year to satisfy itself of 
external audit effectiveness and quality.

The Committee remains focused on audit effectiveness, which is reviewed on an ongoing basis to ensure the quality, rigour and challenge 
of the external audit process is maintained. The Committee continues to use the Financial Reporting Council’s Audit Quality Practice Aid  
to structure its review of audit quality, including obtaining feedback from management and all Committee members. When making its 
assessment of audit quality, the factors the Committee focused on included:

Audit 
scope  
and 
strategy 

The detailed audit scope and strategy for the year, including the coverage of emerging risks and recent acquisitions and partnerships in all 
geographies. During the year, the Committee requested a review of issues emerging from statutory audits performed both on the entities 
within and out of scope for the Group audit. The external auditor provided the Committee with a summary of issues that arose during the 
statutory audits of all entities within the Group, enabling the Committee to be satisfied that those entities ‘out of scope’ for a full audit as 
part of the Group audit would not have impacted the overall Group audit outcome if they had been in scope.

External audit  
quality 
reports

The audit strategy for the year addressed thematic concerns that the FRC had highlighted in its annual review of corporate reporting.

The Committee also discussed KPMG’s latest FRC Audit Quality Review report and the actions it was taking to address the identified 
issues and the results, and related actions, from any KPMG internal quality review of the audit of ITV.

Auditor 
interaction 
with 
management

Reviewing the auditor’s understanding of business progress against the strategy and emerging industry themes, as well as the auditor’s 
discussion with and challenge of management on key judgements and estimates and accounting treatments and disclosures with clear 
indications of scepticism being applied when appropriate. The Committee Chair also met frequently with the lead audit partner during the 
year to discuss emerging audit risks or issues and obtain additional insight on quality or performance capability of the ITV finance function.

Auditor’s  
own view of 
effectiveness

Enquiries regarding:
•  Audit methodology and its effective application to ITV
•  Robustness of challenges and findings on areas that require management judgement
•  Whether there had been an internal peer review of the ITV audit and what the findings were
•  Which element of the audit has taken longer than it should and why this happened
•  How they gain assurance on the effectives of the Group’s internal controls
•  The experience of the senior members of the audit team

The Committee referred to, and discussed with KPMG, its 2018 UK Transparency report describing KPMG’s audit quality initiatives.

Other 
Committee 
assessments 

Other assessments included:
•  Group and component levels of materiality
•  Delivery and execution of the agreed external audit process for 2019
•  Quality, knowledge and expertise of the KPMG audit team
•  The competence with which KPMG handled and communicated the key accounting and audit judgements

See also the Engagement section on page 113.

There were no significant findings from the assessment this year and the Committee considers the external audit to have been robust, 
effective and of a high quality.

114 

ITV plc  Annual Report and Accounts 2019

Governance Audit and Risk Committee Report

External Audit tender in 2019 

In 2019, the Committee led a formal, 
rigorous and competitive tender process 
for external audit services for the 2021 
financial year onwards. The steps that 
were undertaken as part of the process 
are set out below:

Lead audit partner interviews  
and references 
Members of the Committee interviewed 
two proposed lead audit partners from 
each firm to enable the Committee to 
select the lead partner for each firm. 

Investor consultation
The Committee Chair wrote to major 
investors and key investor associations  
at the outset of the process to invite  
them to discuss ITV’s proposed approach 
to the tender process, including details  
of audit firms to be invited to participate 
in the tender process. No responses were 
received so the Committee concluded 
that investors were satisfied with the 
proposed approach.

Expressions of interest
ITV management held meetings with  
the Big Four firms (excluding the current 
external auditor) as well as two mid-tier 
firms to capture expressions of interest.

Invitation to tender
ITV issued a formal Request for Proposal 
to the three firms who had confirmed a 
willingness to participate in the tender 
process, detailing the evaluation criteria 
which would be used by the Committee 
in informing its decision, which included 
but was not limited to:

•  Quality and clarity of audit approach
•  Demonstration of a challenging and 

sceptical mindset

•  Quality record of the firm, lead  

partner and senior audit personnel
•  Appropriate geographical breadth 

to cover our locations

•  The quality of understanding of the 

audit risk areas

•  Demonstration of an ever evolving 

audit approach, particularly in respect 
of the use of technology and AI
•  Depth of understanding of ITV’s 

business, its industry and the risks  
in the industry

•  Audit team experience, including 

specialist resource

•  Overall quality of the response

Data room and preliminary meetings
The data room was opened to participating 
firms who were also granted access to key 
management and Committee members. 

Further engagement
Initial questions/requests for further 
information were received from the 
participants. ITV provided detailed 
responses to these requests to all 
participating firms, not just the firm  
that requested the information.

Written proposal 
ITV received a written proposal from  
each of the firms. The firms were also 
asked to review and comment on the 
previous year’s Annual Report as part 
of their submission proposals.

References
Independent references for each firm’s lead 
partner were taken by the Committee Chair. 

Presentations and Q&A session
At the final stage, the participating firms 
delivered presentations and their proposed 
audit plan, followed by a question and 
answer session. The meetings were 
attended by the Committee members  
(with the exception of one Committee 
member who was unable to attend but  
who reviewed and provided comments  
on the proposal documents beforehand).  
The Chairman of the Board, the Group  
CFO and the Director of Group Finance also 
attended the presentations and contributed 
to the question and answer session. 

Evaluation, assessment and  
Committee recommendation
The Committee’s unanimous view was 
that each firm could perform a quality 
audit of ITV. However, based on the 
evaluation criteria above, the Committee 
discussed and agreed on two final 
shortlisted firms and unanimously agreed 
to recommend PwC for approval to the 

Board, as they had performed better 
against the Committee’s pre-agreed 
selection and assessment criteria. 

Investor engagement
Prior to obtaining Board approval, the 
Committee Chair wrote to major investors 
and key investor associations to inform 
them of the conclusions at that stage  
of the tender process and to seek 
feedback regarding the proposed auditor 
appointment. Only one response was 
received, commending the process that 
had been adopted.

Board decision
The Committee recommended two firms to 
the Board, with a preference for the tender 
to be awarded to PwC. The Board endorsed 
the Committee’s recommendation. 

Announcement
Once the terms of engagement were 
finalised, and the Company was clear on 
transition arrangements, the Company 
announced the results of the audit tender.

Audit transitional plans
The proposed external auditor, PwC, will 
start undertaking transitional activity 
from July 2020 in preparation for the 
external audit cycle in 2021, by shadowing 
the outgoing external auditor and 
attending the Committee meetings from 
July 2020. This will aid a smooth transition 
and allow PwC to embark on the 2021 
audit as well prepared as possible. PwC  
will also hold meetings with key members 
of the senior management team regularly 
during this period. 

In anticipation of this start date and to 
ensure full auditor independence and 
objectivity, PwC and ITV management 
reviewed the non-audit services provided 
by PwC to ITV in 2019. All prohibited 
services will have ceased by 30 June 2020.

The Committee will monitor the transition 
of the auditor throughout the year 
to ensure the effectiveness and 
independence of PwC. The Board will seek 
approval for PwC to be elected as external 
auditor at the 2021 AGM for the year 
ending 31 December 2021.

115

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report

Mary Harris
Chair, Remuneration Committee

Remuneration review 

page 118

Committee governance 

page 120

Directors’ Remuneration  
Policy 

Annual Report  
on Remuneration 

Remuneration Policy  
application 2019 

Remuneration Policy  
application 2020 

  Other disclosures 

page 121

page 131

page 131

page 136

page 138

We remain committed to 
taking a measured approach 
to pay and continue to  
value the support of our 
shareholders in this approach.

In this report:
The purpose of this report is to set out for 
shareholders the principles and policy we apply  
to remuneration for our Directors and to update 
you on how we have applied these for the financial 
year ended 31 December 2019. The report also aims 
to demonstrate how our Remuneration Policy 
aligns with our strategy, supports the retention  
of the Executive Directors and rewards them  
for strong performance. 

Dear Shareholder

Over the past year the business has made 
significant strides in executing the strategy 
put forward to our shareholders in 2018.  
The management team has delivered 
strongly against our strategic goals while 
delivering a solid set of financial results.

The strategy is focused on creating 
a stronger, more diversified and structurally 
sound business to enable ITV to take 
advantage of evolving viewing and 
advertising opportunities. ITV is making 
good progress in each area of our strategy 
as we become an increasingly digital  
media and entertainment company, and  
the investments we are making are vital  
to deliver this. During the year, the business 
invested heavily in a number of areas: 
strenghtening our creative talent in ITV 
Studios; accelerating the growth of ITV Hub; 
rolling out Planet V, our addressable 
advertising platform; strenghtening our 
data and technology capabilities; and 
successfully launching BritBox UK. 

There was prolonged economic and political 
uncertainty in 2019 that impacted on the 
Group’s results. However, given strong 
operating performance, adjusted EBITA 
was ahead of internal expectations. 

The Studios business delivered another 
strong year of revenue growth and the 
cost-saving programmes delivered  
£5 million more than targeted. In 2019 we 
also maintained our share of linear TV viewing 
in the UK, the second highest in a decade and 

we continue to deliver significant growth in 
online viewing as viewers choose to watch 
our content in different ways. Sustainability is 
also an increasing area of focus for the Board, 
and we are pleased to note that ITV is now 
carbon neutral, with no single use plastics 
in its major sites.

Overall, the Board is satisfied that the 
business has delivered a solid operating 
performance in an uncertain economic and 
political environment. This has been a year  
of significant progress as we build a future-
facing, truly digital media and entertainment 
company. Reflecting ITV’s continued strong 
performance, the Board is proposing a full 
year dividend of 8p for 2019.

Remuneration outcomes for the year
In light of the inherent cyclicality of the 
advertising market, the Committee has  
to adapt targets to ensure that they are 
realistic but stretching and incentivise 
management to outperform the market 
across the cycle. 

The performance against targets set at  
the start of the year, resulted in a strong 
bonus outcome for both Executive 
Directors. There was outperformance  
of expectations on profit, continued solid 
cash generation and cost savings were 
delivered ahead of plan. These results  
were delivered in a year in which significant 
progress has also been made against our 
strategic goals. As noted above, the 
Committee were particularly pleased to  
see that the business had outperformed  
the television advertising market. 

116 

ITV plc  Annual Report and Accounts 2019

Governance Remuneration Report

In line with the UK Corporate Governance 
Code, the Committee reviewed both the 
formulaic outcome and overall performance 
context. Notwithstanding the progress 
made during the year, the Committee has 
opted to scale back the outcomes under  
the financial element of the bonus for 
Executive Directors by 10%, to reflect  
the macroeconomic uncertainty which 
continues to impact the sector and our 
shareholders. This is the second year in 
succession that the Committee has 
exercised negative discretion. The all-
colleague bonus award for 2019 will be  
paid at £1,750 (100% of maximum).

Further details on the bonus for 2019  
are set out in the Annual Report on 
Remuneration on page 132. 

Neither Executive Director participated in 
the 2017 LTIP grant cycle, and therefore  
did not have any interests in the 
performance cycle ending 31 December 
2019. However it is noted that this award 
has lapsed in full reflecting the shift in 
market conditions since the time that the 
original targets were set.

As disclosed in prior years, Carolyn McCall 
and Chris Kennedy were entitled to certain 
buy-out awards on recruitment. While these 
awards are included in the 2019 single 
figure, they relate to legacy arrangements 
implemented by their respective previous 
employers. No further buyout awards are 
due for either director.

Policy Review
Our last Remuneration Policy was approved 
by shareholders in 2017 and therefore under 
the normal three-year renewal cycle, a new 
policy is being presented to shareholders  
for approval at the 2020 AGM. The overall 
structure of the existing policy remains in 
line with mainstream FTSE 100 practices, 
and therefore no major changes are being 
proposed. The updates largely reflect 
developments in market and best practice 
over the last three years. 

Under the new policy we have formalised 
our practice of ensuring that future Board 
appointments have pension benefits 
aligned with the wider workforce. This 
represents a significant reduction from  
the 25% of salary benefit available under 
the previous policy. 

The pension for Carolyn McCall, which was 
determined on appointment prior to the 
publication of the 2018 UK Corporate 
Governance Code, is currently 15% of salary. 
The pension for Chris Kennedy is aligned 
with the current all-employee rate at 9%  
of salary. The Company is currently 
undertaking a review of its pension  
policy for the wider employee base and  
a further review of director benefits has 
been deferred until the completion of this 
review. Our current intention is that pension 
benefits for both Executive Directors will  
be aligned with the all-employee rate by  
the end of 2022. 

As part of the review of the policy, the 
shareholding guidelines for the Executive 
Directors have been extended, with the 
guideline for the Group CFO being increased 
to 225% of salary to align with his annual 
LTIP grant level. As well as the significant 
in-post shareholding guidelines, in future 
years Executive Directors will now also be 
expected to retain a material number of 
shares for two years following departure. 

Finally shareholders will note that the 
existing malus and clawback provisions  
have been further strengthened under the 
new policy. These updated safeguards will 
improve the Committee’s ability to prevent 
payments for failure.

For a number of years, the Committee 
has been kept informed of pay trends in  
the wider group. This provides important 
context when determining pay for the most 
senior levels. While the pay arrangements 
across the organisation are tailored to 
reflect the role and seniority of individuals, 
the Committee is satisfied that there is 
consistency in the underlying principles 
which are used in the approach to pay. 

Shareholder Engagement and 2020 
arrangements
Over recent years, we have engaged  
with our major shareholders and their 
representatives on multiple occasions to 
ensure that investor views are taken into 
account when formulating our approach  
to pay. We would like to thank everyone  
who has taken part in these discussions.

In recent years, a number of our major 
shareholders have requested that we 
incorporate a Total Shareholder Return 
(TSR) metric within the LTIP performance 
framework. In direct response to this 
feedback we have added a relative TSR 
measure for 2020 LTIP awards as part  
of the assessment of overall Group 
performance. The Committee consulted 
with major shareholders regarding the 
proposed framework prior to adoption  
by the Committee, and overall feedback 
from investors was generally positive.

The remaining pay elements remain 
unchanged for 2020. Salary increases are 
aligned with the wider workforce and  
the maximum incentive opportunities will 
remain unchanged for 2020. The annual 
bonus will also continue to be based on  
the same metrics as for 2019.

We continue to be committed to ensuring 
all colleagues earn at least the Living Wage 
or greater, and where appropriate we have 
agreed additional increases. On 1 January 
2020, all eligible colleagues received a pay 
increase of 2.25%.

Further details on all of the matters 
described above are set out in the main 
body of the Remuneration Report. 

We remain committed to taking a measured 
approach to pay and continue to value  
the support of our shareholders in this 
approach. We hope that you will therefore 
support both remuneration resolutions at 
the upcoming AGM. 

Mary Harris
Chair, Remuneration Committee
5 March 2020

117

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Remuneration overview

Year 1

Year 2

Year 3

Year 4

Year 5

Year 6

Fixed pay

Paid over  
financial year

2020 salaries: Chief Executive – 
£943,256; Group CFO – £674,850

Annual Bonus

Cash element paid 
after year end

Deferral into shares for three years (one-third)

 2020 Maximum: Chief Executive 180% of 
salary; Group CFO 165% of salary

LTIP

Performance period – three years

Holding period – two years

2020 grants: Chief Executive 265%,  
Group CFO 225% of salary

Shareholding

Safeguards –  
Annual Bonus 

Safeguards –  
LTIP

Chief Executive: 400% of salary/Group CFO: 225% of salary with additional post-employment requirements

Malus and Clawback apply

Malus and Clawback apply

How our incentive pay links to our strategy 
Our incentive pay structure is designed to align with our strategy. Below we set out how each performance element under our  
incentive pay links to our three strategic areas. 

Transform
Broadcast

Grow
UK and global 
production

Expand 
Direct to Consumer

KPIs are set out on pages 26 to 29

Annual bonus

ITV adjusted EBITA
Key measure of profitability that reflects the underlying performance  
of the business. 

Profit to cash conversion
Our measure of effective cash generation used for working capital management. 

Cost savings
Permanent savings to the business. Managing our cost base is key as we aim to run our 
business as efficiently as possible and fund investments in line with our strategic priorities.

Individual strategic priorities
Specific targets for each Executive Director to deliver on strategic priorities.  
These are adjusted annually to reflect strategic need. 

LTIP

TSR
A measure of the Company’s share price performance and dividend payments against 
certain FTSE 350 companies.

Adjusted EPS 
Key measure of overall Group performance, capturing performance across  
all revenue streams.

Total non-advertising revenues 
Strategic objective to deliver a growing and stable production business  
and a new scaled and profitable Direct to Consumer business. 

Viewing health 
ITV Family SOV – keeping our free-to-air proposition strong and our audience figures healthy.
Online viewing – growing ITV VOD viewing via catch up and other devices.

Single figure remuneration at a glance

Carolyn McCall total £2.5m  
(£3.8m including buy outs)

Chris Kennedy total £1.4m  
(£2.2m including buy outs)

 Salary 

 Benefits 

 Pension 

 Bonus

 Buy out awards 

118 

ITV plc  Annual Report and Accounts 2019

Governance Remuneration Report

In developing the approach to pay, the Remuneration Committee have discussed the impact of the 2018 UK Corporate Governance 
Code and a summary of the deliberations is below.

Clarity
2018 provision: Remuneration 
arrangements should be transparent  
and promote effective engagement 
 with shareholders and the workforce.

•  Performance-related remuneration supports our strategy with targets aligned to key KPIs (see pages 26 
to 29). This provides clarity to all stakeholders on the relationship between successful implementation of 
strategy and how we reward our leadership.

•  The Company places great importance on communicating with all of its stakeholders in a timely, 

transparent and relevant way. Further information on how ITV engages with stakeholders can be found  
on pages 89 to 92.

Simplicity
2018 provision: Remuneration structures 
should avoid complexity and their rationale 
and operation should be easy to understand.

The Company operates a market standard approach to elements of remuneration that is familiar to key 
stakeholders with three main elements:

•  Fixed element: comprising base salary, taxable benefits and a pension scheme allowance.
•  Short-term element: an annual performance-related bonus with a selection of financial and  

non-financial targets measured over the financial year, two-thirds paid in cash and one-third in  
shares deferred for a three-year period.

•  Long-term element: a Long Term Incentive Plan with targets aligned to our KPIs over a three-year  

period, with awards subject to an additional two year holding period.

Risk
2018 provision: Remuneration 
arrangements should ensure reputational 
and other risks from excessive rewards,  
and behavioural risks that might arise  
from target-based incentive plans,  
are identified and mitigated.

Predictability
2018 provision: The range of possible 
values of awards to individual directors  
and any other limits or discretions should 
be identified and explained at the time  
of approving the policy.

A combination of capped reward for short and long-term incentives together with holding periods 
encourages Executive Directors to deliver long-term sustainable shareholder returns, discouraging 
short-term decisions.

The Committee retains flexibility to adjust payments through malus and clawback provisions, and an 
overriding discretion to depart from formulaic outcomes where behaviours may be viewed as inappropriate 
or criteria on which the award was based do not reflect the underlying performance of the Company.

Shareholders are kept fully informed and are consulted on the values that can be earned under the incentive 
plans for different levels of performance. 

The chart on page 126 provide estimates of potential future reward in different remuneration scenarios.

Proportionality
2018 provision: The link between individual 
awards, the delivery of strategy and the 
long-term performance of the company 
should be clear. Outcomes should not 
reward poor performance.

The Company’s incentive plans clearly reward the successful implementation of our Strategy –  
performance targets are relevant, transparent, stretching and vigorously applied.

The performance periods and subsequent deferral of vested awards ensure that the Executive Directors  
are fully committed to sustainable long-term performance. 

The Committee’s overriding discretion over eventual outcomes when they do not reflect good business 
performance, and/or shareholder experience, ensures that poor performance would not be rewarded.

Alignment to culture
2018 provision: Incentive schemes should 
drive behaviours consistent with company 
purpose, values and strategy.

When considering the alignment of incentive schemes and culture the Committee considers the following –

•  Metrics – ensuring that performance targets used in the incentive schemes are aligned to our culture and 

do not drive the wrong behaviour.

•  Governance – ensuring adoption of best practice through a robust malus and clawback policy with  
a substantial list of relevant trigger events, such as corporate failure and reputational damage.  
The Committee also retains discretion under the plan rules to override formulaic vesting outcomes  
and to extend holding periods. These initiatives enable the Committee to satisfy itself that the right  
steps have been taken to ensure executive remuneration is appropriate from a cultural context.

•  Engagement – understanding remuneration for the wider workforce and ensuring that pay decisions  

are aligned across the Group, ensures we maintain an important part of our wider engagement with our 
stakeholders, including our employees. Further details can be found on page 89 to 92.

119

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Who is on the 
Committee
The Committee is composed 
entirely of independent 
Non-executive Directors.

The current members are:
•  Mary Harris (Chair) – independent on appointment
•  Salman Amin
•  Sir Peter Bazalgette
•  Roger Faxon
•  Anna Manz
•  Duncan Painter

   Full details of attendance at 
Committee meetings can be 
found on the table on page 87.

   Detailed biographies can  
be found on page 82 and 83.

Our role
Following each meeting, the 
Committee communicates its 
main discussion points and 
findings to the Board. 

The Committee’s terms of 
reference can be accessed  
on our website. 

   www.itvplc.com/
investors/governance

Meetings in 2019
In addition to Committee 
members, the Executive 
Directors, Group HR Director, 
Company Secretary, Director 
of Reward & Pensions and 
independent adviser Deloitte 
regularly attended meetings.

The main role of the Committee  
is to:
•  Review the ongoing 

appropriateness, relevance and 
effectiveness of the 
Remuneration Policy including 
in relation to retention and 
development, whilst taking 
into account workforce 
remuneration and related 
policies, and the alignment 
of incentives and reward

•  Propose to shareholders 

changes to the Remuneration 
Policy as appropriate

•  Approve the implementation 

of remuneration arrangements 
for the Executive Directors, 
Management Board and other 
senior executives (together the 
Senior Executive Group) taking 
into account arrangements for 
the wider employee group. 
Details on employee 
remuneration can be found 
on page 129

•  Approve the design of the 
Company’s annual bonus 
arrangements and long-term 
incentive plans, including the 
performance targets that apply 
for the Senior Executive Group

•  Determine the award levels  

for the Senior Executive Group 
based on performance against 
annual bonus targets and 
long-term incentive conditions

January
•  Financial performance update
•  Indicative bonus outcomes and 

•  Remuneration Report
•  Compliance with Remuneration 

Policy

pay out levels

•   Indicative LTIP performance 

and vesting levels

•  Pay review outcomes and 

changes to Senior Executive 
Group

•  Gender and BAME pay gap 

reporting and CEO pay ratios

April
•  Market update – including US
•  Financial performance update

June
•  Performance targets
•  Remuneration Policy review
•  Committee terms of reference 

•  Adviser independence

review

February
•  Bonus targets considered  

for current year

•  LTIP awards and targets 
considered for current  
year in conjunction with  
strategic review

October
•  Employee reward framework 

(including review of 
remuneration and related 
policies) and remuneration 
trends

•  Review of shareholding 

guidelines and consideration  
of post-employment 
shareholding requirements

December
•  Bonus framework and targets
•  LTIP performance targets and 

shareholder consultation
•  Review of remuneration 

consultants

•  Annual pay review
•  Remuneration Policy renewal 
and compliance with the 2018 
UK Corporate Governance Code

Annual review
An annual review of 
the performance  
of the Committee 
is conducted each year.

In 2019 an externally facilitated 
Board evaluation was undertaken, 
which included a review of the 
Committee. The results are 
summarised on page 98

Overall, the evaluation concluded 
that the Committee is working 
effectively and responding 
appropriately to its terms  
of reference

120 

ITV plc  Annual Report and Accounts 2019

Governance Remuneration Report

Directors’ Remuneration Policy

The following sets out the proposed ITV’s Directors’ Remuneration Policy (the Policy). The Policy is subject to a binding shareholder vote  
at ITV’s AGM on 24 April 2020 and, if approved, will apply from this date. 

In determining the new Policy the Committee followed a robust process. The Committee discussed the detail of the Policy over a series  
of meetings in 2019 and early 2020. The Committee considered the strategic priorities of the business, evolving market practice and 
investor guidance. Input was sought from the management team, while ensuring that conflicts of interests were suitably mitigated. 
External perspective was provided by our independent advisers. The Committee also assessed the Policy against the principles of clarity, 
simplicity, risk-management, predictability, proportionality and alignment to culture, and consulted with major shareholders and their 
representatives/proxy bodies. 

The previous policy received strong support when adopted by shareholders at the 2017 AGM. The Committee concluded that the overall 
structure of the policy previously approved by shareholders continues to align with mainstream FTSE practices, remains fit-for-purpose  
and has broadly operated as intended. Therefore no significant changes have been proposed in respect of the overall pay structure. 
However, as part of this renewal process the detail of the Policy has been updated to reflect developments in market and best practice,  
in particular those arising as a result of the changes introduced by the 2018 UK Corporate Governance Code (the Code). Other minor 
changes have also been made to improve the operation and effectiveness of the Policy.

The key changes between this Policy and the policy which was approved by shareholders at ITV’s AGM in 2017 are:

•  Reduced retirement benefits – under the previous policy, retirement benefits of up to 25% of salary could be provided to Executive 

Directors. The current Chief Executive and Group CFO were both appointed with a reduced benefit, and this is reflected in the new Policy.

•  Expanded shareholding requirements – the shareholding requirements for the Executive Directors have been extended so that 

Executive Directors will normally be expected to retain an interest in shares after they step down from the Board.

Executive Director Remuneration Policy Table

Fixed pay policy for Executive Directors

Base salary

Purpose and link  
to strategy

Reflects the individual’s skills, responsibilities and experience. Supports the recruitment and retention of Executive Directors of the 
calibre required to deliver the business strategy within the competitive media market.

Operation

Reviewed annually and paid monthly in cash. Consideration is typically given to a range of factors when determining salary levels, 
including: 

 – Personal and Company-wide performance. 
 – Typical pay levels in relevant markets for each executive whilst recognising the need for an appropriate premium to attract and 

retain superior talent, balanced against the need to provide a cost-effective overall remuneration package. 

 – The wider employee pay review.

Maximum  
potential  
payment

Ordinarily salary increases will be in line with the average increase awarded to other employees in the Company. Increases may be 
made above this level to take account of individual and business circumstances, which may include factors such as: an increase in size 
or scope of the role or responsibility; or an increase to reflect the individual’s development and performance in the role. 

While there is no maximum, salary levels for each individual are responsibly set taking into account the factors described above.

Performance 
metrics

None, although overall individual and business performance is considered when setting and reviewing salaries.

121

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Retirement benefits

Purpose and link  
to strategy

To provide competitive post-retirement benefits or cash allowance as a framework to save for retirement. 

Supports the recruitment and retention of Executive Directors of the calibre required to deliver the business strategy  
within the competitive media market.

Operation

Executives can choose to participate in the ITV defined contribution scheme, receive a cash allowance or receive payments  
into a personal pension or a combination thereof. 

Contributions are set as a percentage of base salary. 

Post-retirement benefits do not form part of the base salary for the purposes of determining incentives.

Maximum  
potential  
payment

The maximum benefit will normally be capped at a level comparable to the benefit available to the wider employee base.  
This is currently 9% of salary. 

The benefit for the current Chief Executive is 15% of salary. As noted in the Annual Report on Remuneration, the Committee  
intends to keep this under review. The benefit for the current Group CFO is 9% of salary.

Performance 
metrics

None

Benefits

Purpose and link  
to strategy

Ensures the overall package is competitive and provides financial protection for employees and their families.

Operation

The Company provides a range of market competitive benefits, including travel related benefits, private medical insurance  
and other insurance benefits. 

Additional benefits may also be provided in certain circumstances, if required for business needs. For example (but not limited to), 
relocation expenses, housing allowance and education support.

Executive Directors are also entitled to participate in any tax-approved all-employee share plans operated by the Company from 
time-to-time, on the same basis as other employees.

Maximum  
potential  
payment

Set at a level which the Committee considers to be appropriately positioned taking into account typical market levels for comparable 
roles, individual circumstances and the overall cost to the business.

While there is no maximum monetary value for benefits, any benefits provided will be reasonable in the context of relevant market 
practice, individual circumstances and overall cost to the business.

In addition, the Company may reimburse relocation expenses and/or provide for tax equalization arrangements. Participation in any 
tax-approved all-employee share plans will be limited by the maximum permitted under the relevant legislation. 

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Variable pay policy for Executive Directors

Annual Bonus Scheme (Bonus) and Deferred Share Award Plan (DSA)

Purpose and link  
to strategy

Incentivises executives and colleagues to achieve key strategic outcomes on an annual basis. Focus on key financial metrics  
and objectives to deliver the business strategy. 

The element of the Bonus compulsorily deferred into shares rewards delivery of sustained long-term performance, provides 
alignment with the shareholder experience and supports the retention of executives.

Operation

Measures and targets are set annually, normally based on business plans at the start of the financial year and pay-out levels are 
determined by the Committee following the year end based on performance against objectives. 

Paid once the results have been audited. Financial results used for bonus calculation will subject to suitable review (e.g. sign-off  
by Audit and Risk Committee) before consideration by the Committee.

The Committee has the discretion to amend the bonus outcome if any formulaic assessment of performance is considered  
to be inappropriate taking into account factors such as a balanced view of overall business or individual performance for the year,  
and the original intentions of the plan. 

Not more than two-thirds of the Bonus is delivered in cash with the balance deferred into shares under the DSA normally for  
a period of three years.

During the deferral period share awards may be reduced or cancelled in certain circumstances. Further detail is provided on page 125. 
Dividends or equivalents may be earned on deferred shares.

Maximum  
potential  
payment

The maximum Bonus opportunity for any Executive Director will not exceed 200% of salary. 

The current maximum Bonus opportunities are 180% of salary for the Chief Executive and 165% of salary for the Group CFO. 
Increases above the current opportunities, up to the maximum limit, may be made to take account of individual circumstances,  
which may include: an increase in size or scope of the role or responsibility; a change in business circumstances; or an increase to 
reflect the individual’s development and performance in their role.

Performance 
metrics

Performance measures and targets are set by the Committee each year based on corporate objectives closely linked to strategic 
priorities of the business. The majority of the Bonus opportunity will be based on corporate and financial measures. The remainder 
of the Bonus will be based on performance against individual and/or strategic objectives. 

Details of the performance criteria for the Bonus in 2019 and 2020 are set out in the Annual Report on Remuneration.

Up to 20% of the maximum opportunity will be received for threshold performance.

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Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Long Term Incentive Plan (LTIP)

Purpose and link  
to strategy

Incentivises Executive Directors to deliver the business strategy and align with the longer-term Company performance and the 
shareholder experience. 

Acts as a retention tool to retain the executives required to deliver the business strategy.

Operation

Awards are made under the shareholder approved LTIP. 

Awards are normally made annually with vesting dependent on business performance during the performance period.  
The performance period will be determined by the Committee, but will not normally be less than three years, other than  
in exceptional circumstances.

The Committee has discretion to amend the final vesting level if any formulaic assessment of performance is considered to  
be inappropriate taking into account factors such as a balanced view of overall business or individual performance for the year,  
and the original intentions of the plan. 

Awards will normally be required to be held for an additional two year holding period after the end of the performance period.

During the holding period awards may be reduced or cancelled in certain circumstances. Further detail is provided on page 125. 
Dividends (or equivalents) may be earned in respect of any vested shares. 

Maximum  
potential  
payment

In line with the LTIP rules, the maximum annual award that may be granted in any financial year is 350% of salary. Our current 
operational policy is to make awards of 265% of salary to the Chief Executive and 225% to the Group CFO each year. 

Performance 
metrics

The Committee may set such performance conditions on LTIP awards as it considers appropriate (whether financial or non-financial 
and whether corporate, divisional or individual). The Committee would seek to set measures which are closely linked to the 
Company’s financial and strategic priorities. 

The proportion of each element of the award that will vest for threshold performance against a metric will be not more than 20%.

Information on the 2020 LTIP grant is set out in the Annual Report on Remuneration.

Shareholding guidelines

Purpose and link  
to strategy

To create alignment between Executive Directors and shareholders both during service and after departure. 

Operation

Shareholding guidelines are in place which encourage Executive Directors to build up a holding in Company shares during the  
course of tenure. 

The shareholding guideline for the Chief Executive is 400% of base salary and for the Group CFO 225%. 

Executive Directors will normally also be expected to retain an interest in Company shares for two years following departure.  
The expected holding requirement following departure will be equal to the individual’s normal LTIP grant level (or actual holding  
if lower). The relevant holding requirement will apply to shares acquired from Company incentive plans.

Further details of current shareholdings of the Executive Directors, together with further detail on the operation of the  
shareholding guidelines are set out in the Annual Report on Remuneration.

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Detailed provisions
The Committee may make any remuneration payments and payments for loss of office (including exercising any discretions available to it 
in connection with such payments) notwithstanding that they are not in line with the Policy set out above, where the terms of the payment 
were agreed either: (i) during the term of, and was consistent with, the 2014 or 2017 policy; or (ii) at a time when the relevant individual was 
not a director of the Company and the payment was not in consideration for the individual becoming a director of the Company.

The Committee may adjust or amend Bonus and share awards only in accordance with the provisions of the relevant plan rules. This 
includes making adjustment to reflect one-off corporate events, such as a change of control or a change in the Company’s capital  
structure. In accordance with the plan rules, share awards may be settled in cash rather than shares where the Committee considers  
this appropriate (e.g. to comply with securities law). 

The Committee may make minor amendments to the Policy to aid its operation or implementation without seeking shareholder approvals 
(e.g. for regulatory, exchange control, tax or administrative purposes or to take account of a change in legislation) provided that any such 
change is not to the material advantage of the participant. 

Malus and clawback
Malus and clawback provisions may be operated at the discretion of the Committee in respect of any cash and deferred share elements  
of the bonus and awards made under the LTIP. Under malus, unvested share awards (including any LTIP shares subject to a post-vesting 
holding period) can be reduced (down to zero if considered appropriate) or be made subject to additional conditions. Clawback allows for 
repayment of bonuses previously paid and/or shares previously received following vesting. Malus/clawback can be operated up to four 
years following the start of the relevant bonus year for bonuses, and up to six years from the relevant date of grant for LTIP awards. 

For awards granted from 2020 onwards, the Committee has the discretion to apply malus and/or clawback in the event of the following 
circumstances: material misstatement of financial results; gross misconduct; fraud; payments based on an erroneous calculation or data; 
serious reputational damage or material corporate failure. 

Performance measures and target setting 
The annual bonus is assessed against financial, strategic and individual targets determined by the Committee. This enables the Committee 
to reward annual financial performance delivered for shareholders, and performance against specific financial, operational or strategic 
objectives set for each director, which are closely linked to the strategic priorities of the business. 

The Committee sets targets for the LTIPs taking into account external forecasts, internal budgets and business priorities. Targets are set  
to be appropriately stretching in this context with maximum performance being set at a level which is considered to be the delivery of 
exceptional performance. 

When considering performance outcomes the Committee will look beyond formulaic results to ensure the outcomes align with the 
overall business or individual performance. The Committee may adjust the targets for awards or the calculation of performance measures 
and vesting outcomes for events not foreseen at the time the targets were set to ensure they remain a fair reflection of performance  
over the relevant period. Discretion will be exercised mindful of broader performance, and any change to the outcome will be fully 
disclosed in the next Annual Report on Remuneration. 

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Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Application of Remuneration Policy
The chart below provides an indication of the level of remuneration that would be received by each Executive Director under the following 
three assumed performance scenarios: 

Below threshold 
performance

Fixed elements of remuneration only – base salary, benefits and pension

Mid-performance

Assumes 50% pay-out under the annual bonus 

Assumes 50% pay-out under the LTIP 

Maximum 
performance

Assumes 100% pay-out under the annual bonus 

Assumes 100% pay-out under the LTIP

Scenario charts

Carolyn McCall

Minimum

100%

£1.1m

34%

21%

27%

39%

£3.2m

32%

47%

£5.3m

£

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Mid performance

Maximum

Chris Kennedy

Minimum

100%

£0.75m

Mid performance

36%

27%

37%

£2.1m

Maximum

22%

33%

45%

£3.4m

£

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Notes: 
1.  Fixed pay is the salary as at 1 January 2020, pension is per the Policy, and the value for benefits is equivalent to that included in the remuneration table on page 131. 
2.  Annual bonus is based on 180% of salary for Carolyn McCall and 165% of salary for Chris Kennedy. 
3.  LTIP amount is based on 265% for Carolyn McCall and 225% for Chris Kennedy. 

Impact of share price
As LTIP awards are granted in shares, the value of the award can vary significantly depending on the extent to which the performance 
criteria are achieved and the movement of the share price over the relevant vesting and holding period. For example, if the share price 
increased by 50% over the relevant vesting and holding period, the maximum values shown in the charts above would increase to 
£6.5 million for Carolyn McCall and to £4.1 million for Chris Kennedy. Conversely if the share price was to fall by 50%, the maximum  
values shown in the charts above would reduce to £4.0 million for Carolyn McCall and to £2.6 million for Chris Kennedy.

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Recruitment remuneration 
When agreeing the components of a remuneration package for a new Executive Director, the Committee will apply the principles detailed below. 

The package will be competitive to attract and retain the most suitable candidate for the job. Where possible, the Committee will always 
seek to align the remuneration package with the Policy outlined above. However, where appropriate, detailed elements of the package  
may be tailored to the circumstances of the individual upon recruitment. The Committee will ensure that the arrangements are in the best 
interests of both ITV and its shareholders and remain subject to the overall variable pay limits set out below. 

Ongoing 
remuneration

In determining an appropriate remuneration structure and levels, the Committee will take into account all relevant factors to ensure 
that they are able to recruit the most appropriate candidate for the job and that the arrangements are in the best interests of both 
ITV and its shareholders. The Committee will typically seek to align the ongoing remuneration package with the ongoing Policy 
outlined on pages 121 to 125. 

Fixed pay will be determined in line with the policy table above. The Committee may also hire a new Executive Director at a lower 
salary, with more significant increases to salary being awarded as the individual gains experience. 

The maximum level of variable remuneration which may be granted to a new director upon appointment (excluding any buy out 
awards for forfeited remuneration) will not be greater than 550% of salary (the sum of the maximum bonus and maximum LTIP 
opportunities). Within these limits the Committee may tailor the award (e.g. timeframe, form, performance criteria, etc.) based  
on the commercial circumstances at the relevant time.

Buy out awards  
for forfeited 
remuneration

The Committee may make awards to ‘buy out’ a candidate’s remuneration arrangements that are forfeited as a result of joining 
the Company.

In doing so, the Committee will take account of relevant factors, including any performance conditions attaching to forfeited awards, 
the likelihood of the awards vesting and the form and timing of the awards. The Committee will typically seek to make buy out 
awards on a comparable basis to those that have been forfeited but, particularly where the performance period is substantially 
complete, may reflect such conditions in some other way such as through a significant discount to the face value of awards forfeited. 
Exceptionally, where necessary, this may include a guaranteed or non-prorated annual bonus in the year of joining. 

In exceptional circumstances, the Committee may grant a buy out award under a structure not included in the policy but that is 
consistent with the principles set out above (and may rely upon Listing Rule 9.4.2 in structuring such a buy out).

The Committee will take all relevant factors into account (including the candidate’s location, the calibre of the individual, external 
influences, internal relativities and the overall business context) when determining the new remuneration package and seek to ensure  
that no more is paid than necessary.

In the Remuneration Report following the appointment, the Committee will fully explain to shareholders the remuneration package  
for the appointed individual and the rationale for such arrangements.

On the appointment of a new Non-executive Chairman or Non-executive Director, the terms and fees will normally be consistent with  
the fee policy outlined in the Policy.

Service contracts and loss of office 
Executive Directors 
Executive Directors have rolling service contracts that provide for 12 months’ notice on either side. For a new joiner, the contract may 
commence with a notice period of up to two years reducing to the standard 12 months over time. There are no special provisions that  
apply in the event of a change of control. Service contracts are available for inspection at the Company’s registered office. 

A payment in lieu of notice, including base salary, benefits and retirement benefits may be made in certain circumstances, including if: 

•  the Company terminates the employment of the executive with immediate effect, or without due notice; or 

•  termination is agreed by mutual consent. 

Service contracts normally include clauses requiring departing directors to mitigate losses from termination, balancing the commercial 
circumstances at the time (e.g. impact on non-compete/non-solicitation clauses, protection of intellectual property).

The Company may also make a payment in respect of outplacement costs, legal fees and the cost of any settlement agreement  
where appropriate. 

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With the exception of termination for cause, Executive Directors may be eligible for a bonus award prorated to reflect the proportion of 
the financial year for which they were employed and subject to the performance achieved, provided they have a minimum of three months’ 
service in that bonus year.

In accordance with the terms of the relevant incentive plans rules, the Committee retains discretion to determine the treatment of any 
outstanding awards held by a departing Executive Director. The appropriate treatment will vary depending on the relevant facts and 
circumstances at the time. The table below sets out the general position and range of approaches in respect of incentive arrangements.

Good leaver 
(e.g. ill health)

Bad leaver
(e.g. dismissed for cause)

Change of control

Plan 

Bonus

DSA

LTIP – during the 
performance 
period

Executive Directors may be eligible for 
a bonus award prorated to reflect the 
proportion of the financial year for 
which they were employed and subject 
to the performance achieved, provided 
they have a minimum of three months’ 
service in that bonus year.

Injury, ill health, disability or transfer of 
undertakings. Awards release in full at 
the leaving date. 

For other good leavers identified by the 
Committee, awards release at the end 
of the deferral period unless the 
Committee decides to release the 
shares earlier.

Awards are typically prorated for time 
served and subject to achievement  
of the performance conditions during  
the performance period. 

Awards become exercisable at end of 
holding period unless the Committee 
decides to release the shares earlier.

Awards lapse.

Awards would normally continue unless 
the Committee determined otherwise.

Awards lapse.

Awards release in full at effective date 
of change.

Awards lapse.

Outstanding awards would normally 
vest and become exercisable subject to 
satisfaction of performance conditions 
and capped based on the time in the 
performance period since grant, 
subject to the discretion of the 
Committee.

Awards become exercisable at 
effective date of change.

LTIP – during  
the additional 
holding period

Awards become exercisable at end of 
holding period unless the Committee 
decides to release the shares earlier. 

Awards are normally retained, and 
become exercisable at end of holding 
period unless the Committee decides 
to release the shares earlier. 

In the case of misconduct, awards  
will lapse.

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External appointments 
With specific prior approval of the Board, Executive Directors may undertake one external appointment as a non-executive director  
of another publicly quoted company and retain any related fees paid to them. 

Non-executive Directors 
The table below summarises the main elements of remuneration for Non-executive Directors. 

Component

Approach of the Company

Maximum potential payment

Non-executive  
Director fees

The Committee determines the fees of the Non-executive Chairman. The Board 
determines the fees of the Non-executive Directors. 

Additional benefits may also be provided in certain circumstances. This includes 
the reimbursement of any travel expenses (and associated tax on those expenses).

The fees are set at a level that is considered to be appropriate, taking into account 
the size and complexity of the business and the expected time commitment and 
contribution of the role.

Additional fees may be payable for membership and/or chair of a committee or 
other additional responsibilities.

Non-executive Directors are not entitled to any performance-related pay or pension.

Role-appropriate benefits may also be provided in certain circumstances. This includes 
the reimbursement of any travel expenses (and associated tax on those expenses).

The aggregate fees of the 
Chairman and Non-executive 
Directors wil not exceed the limit 
from time to time prescribed within 
the Company’s Articles of 
Association (currently £1,500,000 
p.a.). The value of benefits 
(including the reimbursement 
of travel and other expenses, and 
associated taxes) provided will be 
reasonable in the market context 
and take account of the individual 
circumstances and requirements of 
the Company.

Each Non-executive Director, including the Chairman, has a contract of service with the Company. Non-executive Directors will serve for  
an initial term of three years, subject to election and annual re-election by shareholders, unless otherwise terminated earlier by and at  
the discretion of either party upon one month’s written notice (12 months for the Chairman). The Directors’ service contracts and letters  
of appointment are available for inspection at the Company’s registered office. 

Employment conditions elsewhere in the Company 
The Committee has responsibility for ensuring effective engagement and alignment with the workforce in relation to remuneration and 
related policies and practices. When setting the policy for Directors’ remuneration, the Committee considers the pay and employment 
conditions of employees to ensure fairness across the organisation. Although it doesn’t consult directly with employees in respect of 
determining the Directors’ Remuneration Policy, it receives general feedback from employees via the HR function as part of the output 
from the employee engagement survey and receives a report on employment practices elsewhere in the Company. Edward Bonham 
Carter, as our designated Workforce Engagement Director, regularly attends Ambassador meetings to understand any views and concerns 
colleagues may have on this matter and is responsible for sharing these with the Committee – more information on this can be found on 
page 93. In her role as Chair of the Committee, Mary Harris will be joining Edward at Ambassador meetings in 2020 in order to share the 
Committee’s approach to remuneration in the wider context. 

The approach to determining the compensation for employees globally follows the same principles as for our Executive Directors. 
Consideration is given to the level of experience, responsibility, individual performance and remuneration paid for comparable roles  
within the market. The Committee considers data on pay trends and practices, such as gender pay gap information, and the CEO to  
worker pay ratio. 

The principles that apply to the Executive Directors are used throughout the Company. We offer competitive pay and career opportunities 
in order to attract the best talent. When determining compensation, local managers consider how the employee’s pay compares to the 
local market alongside other factors, such as experience and sustained performance. Incentive arrangements across the Company are 
tailored based on the nature of the role. Bonuses operate on a wide basis across the Company and long-term share awards are offered  
to senior management. 

Being a great place to work is key to developing our culture. Pay is just one factor used to attract, retain and develop a talented and diverse 
workforce. The latest employee survey shows that 87% of employees are proud to work at ITV, and more information on this can be found 
on pages 50 to 51. 

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Shareholder views
The Committee maintains regular and transparent communication with shareholders. We believe that it is important to regularly meet 
with our key shareholders to understand their views on our remuneration arrangements and what they would like to see going forward. 
We welcome feedback from shareholders at any time during the year. 

Where we are proposing to make any significant changes to the remuneration framework or the manner in which the framework is 
operated we would seek major shareholders’ views and take these into account. In recent years, the Committee has consulted with major 
shareholders regarding the operation of the policy on numerous occasions. The Committee also consulted with major shareholders prior 
to the renewal of the policy in 2020. Changes made to our approach, for example to the LTIP targets for 2020 awards, have often been 
made in direct response to investor feedback. We intend to maintain this dialogue in future years. 

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Annual Report on Remuneration

The sections of the Annual Report on Remuneration that have been audited by KPMG are pages 131 to 135, and pages 139 to 140.

Remuneration Policy application in 2019
The following section provides details of how the current Remuneration Policy was implemented in 2019.

Executive Directors
The table below sets out in a single figure the total remuneration for both Executive Directors for the financial year.

Salary
Taxable benefits
Pension
Bonus (cash and shares), after discretion
Share awards
Transitional arrangements
Buy out awards
Total
Total (excluding transitional arrangements)

Total fixed remuneration
Total variable remuneration

Notes

2

3, 4, 5

Carolyn McCall

Chris Kennedy1

2019
£000

923
17
138
1,453
–

1,308
3,839
2,531

1,078
2,761

2018
£000

887
17
133
1,175
–

1,483
3,695
2,212

1,037
2,658

2019
£000

565
14
51
816
–

799
2,245
1,446

630
1,615

2018
£000

–
–
–
–
–

–
–
–

–
–

 Chris Kennedy was appointed to the Board on 21 February 2019 and remuneration is prorated from that date.

1. 
2.   The 2019 bonus outcome for both Executive Directors has been scaled back. Discretion was exercised to reduce the outcome of the financial element by 10%.
3.   The figure shown against Carolyn McCall for 2019 represents an award made in March 2019 to replace the 2016 easyJet LTIP award forfeited on joining ITV that met performance 

conditions in 2019. Further details are shown on page 134.

4.   The 2018 figure for Carolyn McCall includes the indicative vesting value of a buy out award over 54,293 shares made to replace the 2016 easyJet bonus shares, valued using the 

share price on 8 January 2018, the date she joined ITV (169.6 pence) - £92,080. The subsequent value of the shares on the vesting date of 19 December 2019 using the share price on 
that date (149.96p) - £81,418. 

5.   The figure shown against Chris Kennedy for 2019 represents awards made in March 2019 to replace awards forfeited on joining ITV. Further details are shown on page 134.

The aggregate emoluments for all Directors as required under Schedule 5 (SI 2008/410), is the total remuneration shown in the table above less share awards but including gains on 
exercise of options and amounts receivable under LTIPs, plus the total emolument figures for Non-executive Directors shown on page 135.

Sir Peter Bazalgette was Executive Chairman for the period 30 June 2017 to 8 January 2018. He did not receive any additional remuneration for this role. Details of his remuneration 
arrangements are set out on page 135.

Further information in relation to each of the elements of remuneration for 2019 set out in the table above is detailed below. An explanation 
for 2018 is set out in detail in our 2018 Annual Report and Accounts, which can be found on our website.

    www.itvplc.com/investors

Salary
As disclosed in last year’s report, Carolyn McCall received a 2.5% salary increase from 1 January 2019 in line with the wider employee group. 
For 2019, her salary was £922,500.

Chris Kennedy’s annual salary for the year was £660,000. He was appointed to the Board on 21 February 2019.

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Taxable benefits and pension
The benefits provided to the Executive Directors include the cost of private medical insurance and car-related benefits.

The Executive Directors were not part of an ITV pension scheme but received a cash allowance in lieu of pension. Carolyn McCall received 
15% of base salary. In accordance with the 2018 UK Corporate Governance Code (the Code) the Committee determined that directors 
joining from 1 January 2019 would receive pension contributions in line with the wider employee group, therefore Chris Kennedy received 
a cash allowance in lieu of pension of 9% of salary. This is aligned with the maximum matching percentage amount payable to employees  
in the ITV Defined Contribution Pension Scheme, which is the pension scheme offered to the majority of Group employees.

Bonus (cash and shares)
Annual incentives are provided to Executive Directors through the bonus, with one-third of any award deferred into shares under the 
Deferred Share Award Plan (DSA). The performance conditions that apply to the bonus are set on an individual basis and are linked to  
the Company’s corporate, financial and strategic priorities. 

The majority of the 2019 bonus (75%) was based upon the achievement of corporate and financial targets, with bonus outcomes 
determined in accordance with pre-set target ranges. In line with principles applied in prior years, the financial outcomes used for  
the bonus are adjusted (both positively and negatively) for certain items such as acquisitions and currency movements to ensure a fair 
like-for-like comparison against the targets set at the start of the year. As part of the assessment of performance, the Committee also 
undertook a detailed quality of earnings review, to ensure that outcomes were a fair reflection of underlying performance.

The corporate and financial targets applied for 2019, together with performance against those targets and the resulting level of bonus,  
are set out below.

Performance measure

ITV adjusted EBITA
Profit to cash conversion 
Cost savings

Performance required

Weighting

60%
10%
5%

20%

£640m
81%
£15m

100%

£740m
89%
£23m

Adjusted
performance
achieved1

£745.6m
89.4%
£25m

Payout level
(% of maximum)

100%
100%
100%

1.  For 2019, the financial outcomes were primarily adjusted for translational currency movements, investments not accounted for in the original targets and the impact of IFRS16. 

The advertising industry is inherently cyclical, and the Committee takes this into account when setting financial targets. In a growing 
market, management would be expected to deliver higher levels of growth. This is balanced by the need to set realistic but stretching 
targets during periods of market contraction. The intention is to incentivise the business to outperform the market across the cycle. As 
disclosed in last year’s report, the financial targets for 2019 were set to reflect planned essential investments and television advertising 
market expectations. At the start of the year, the Board had forecast a c. 2% contraction in the television advertising market, which proved 
to be an accurate forecast of market conditions evidenced by the decline in the total advertising revenue year on year. A market 
contraction of this order has a direct and sizeable impact on both ITV revenue and EBITA.

In addition the profit forecasts were impacted by essential investments, increased programme budget and BritBox. Taking these 
circumstances into account, the Committee was satisfied that the target ranges set were realistic but also highly stretching. 

The profit to cash conversion target range was adjusted to exclude the investment in BritBox UK and the capex cost of the acquired 
intangible in relation to Planet V, both of which were not budgeted. This target was considered to be more stretching than in prior years 
in light of the planned investment in scripted content.

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The remainder of the bonus (25%) was based upon the Committee’s assessment of the contribution each Executive Director made to the 
overall strategy through the delivery of specific targets. The Committee applies suitable judgement when assessing performance in this 
regard. Given the scale of the strategic change programme, for 2019 the Executive Directors had common objectives focussed on delivery 
of cultural change in the organisation. 

Highlights of performance achieved

Outcome  
(% of maximum)

Fully aligned the senior management with clear focus on execution of the strategy

80%

Drove culture change, particularly in sales, with more brand-direct business

Launch of smart working initiative for colleagues

Area of  
focus

Cultural 
change 
programme 
and role 
model new 
ways of 
working

Strategic 
progress

Grow studios – sold 62 formats internationally; attracted key talent in the scripted genre; 9% growth in 
revenue and 5% growth in EBITA

Transform Broadcast – development of Planet V platform; successful redesign of Hub, demonstrated by 
achieving over 30m registered users, two years ahead of plan; five of the top six new dramas for the year; 
biggest day of sports viewing (11.8m) since 2018 Football World Cup; secured commercial deals including 
M&S Food and Just Eat

Expand Direct to Consumer – launched BritBox UK; 1m users of Britbox US; 10m downloads of Love Island 
Game; 400k Hub+ users, 57% growth from prior year

Completion of deal with Amobee and launch of Planet V

Established Data & Insights group, improving market insights, optimising viewer experience, maximising 
revenue from advertising and non-advertising

Delivered debt refinancing through a bond buy-back

Successful sale of the London Television Centre at South Bank

Consistent with the requirements of the Code, the Committee takes into account wider performance before approving the formulaic 
outcomes from incentive plans. Where appropriate, the Committee has scope to apply judgement and discretion. 

In 2019, ITV demonstrated its resilience in what was a testing year for the UK economy. During 2019, there was contraction in the spot 
advertising market due to continued economic and political uncertainty impacting business confidence. Given this backdrop, the EBITA 
result for 2019 represents a robust outcome. During the year, ITV outperformed the rest of the UK television advertising market. This 
outcome was underpinned by another year of strong cash conversion, the maintaining of share of viewing at 23.2% (2018: 23.2%) and  
a 7% growth in total non-advertising revenue. Overall ITV has delivered another year of strong operating performance as well as making  
a number of essential investments towards future success. This performance is reflected in the full year dividend for 2019.

While the Committee is fully satisfied that the wider executive team performed well against the targets set at the start of the year,  
with clear evidence of outperformance of wider market trends, the Committee recognised that macroeconomic uncertainty continues  
to impact the sector and our shareholders. Therefore the Committee exercised discretion to reduce the outcomes from the financial 
element of the bonus by 10%.

Carolyn McCall
Chris Kennedy

Formulaic outcome 
before discretion 
(% of maximum)

95
95

Total value

£1,577,475
£886,000

% of bonus earned 
after discretion 
applied 

87.5
87.5

Total value

£1,452,938
£816,081

Value delivered  
in shares under  
the DSA

£484,313
£272,027

Value paid  
in cash

£968,625
£544,054

In line with the Remuneration Policy, bonus awards (including deferred elements) remain subject to malus and clawback provisions which 
seek to safeguard against payments for failure. Further detail on these clauses are set out on page 137.

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Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Share awards 
The LTIP awards made in 2017 were subject to performance measured to 31 December 2019. Neither Executive Director had any interest in 
this annual cycle. The performance conditions for the 2017 award were not met and therefore this award will now lapse. Further details on 
this legacy award, including performance measures, can be found in the 2017 Remuneration Report.

Transitional arrangements
Carolyn McCall: As disclosed last year, in addition to the awards made in March 2018, Carolyn McCall was entitled to a buyout in respect 
of an easyJet long-term incentive granted in 2016 based on performance to 30 September 2019. The replacement award was based on the 
same performance measures as the 2018 LTIP, subject to ITV performance to 31 December 2019. 

Details of the performance achieved are below.

Adjusted EPS
Total non-advertising revenues
Viewing health:
– ITV Family SOV
– Online viewing

Weightings

40%
40%

Threshold  
(20% vesting)

13p
3% growth pa

17p
6.5% growth pa

Maximum  
(100% vesting)

Peformance
achieved 

Payout level
% of maximum)

13.9p
6.2%

23.2%
169.8m

15.20
37.15

10.00
0

10%
21.2%
10% +200m hours growth

23.1%
+400m hours growth

Based on the above, 62.35% of the total award met performance conditions with the indicative value of the award set out below. The 
equivalent easyJet award would have vested at 70% of maximum. The vested shares will be subject to a two-year holding period and will 
release in December 2021. 

Carolyn McCall

1,520,249

£2,578,342

572,373

947,876

£1,308,068

Dividends will accrue on the vested shares during the holding period.
For the purpose of the single figure table, the share price used to value the shares is based on the average share price in the final quarter of 2019 (138 pence).
The share price used to calculate the number of shares under award were the easyJet plc and ITV share prices on 8 January 2018, which were £15.245 and 169.6 pence respectively.

Number of  
shares awarded

Value at  
award date

Number of  
shares due to lapse

Number of shares  
due to vest

Value at  
31 December 2019

Chris Kennedy: As a result of joining ITV, Chris Kennedy forfeited various interests under legacy incentive arrangements operated by his 
previous employer, Micro Focus International plc. As disclosed in full in last year’s Remuneration Report, the Committee agreed to buy out 
these arrangements on a comparable basis. 

The single figure table for 2019 includes a payment relating to: (i) the 2018 Micro Focus cash bonus (£372k); (ii) the 2018 Micro Focus 
deferred bonus (£186k); and (iii) the 2018 Micro Focus LTIP (£241k). In all cases, the level of pay out reflected the value of the forfeited 
awards. There are no further buy out awards to be made to Chris. Further details of the buy out arrangements delivered in shares are  
set out on page 140. All elements of the buy out package are subject to continued employment. 

134 

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Governance Remuneration Report

Chairman and Non-executive Directors
The table below sets out in a single figure the total remuneration for Non-executive Directors for the financial year.

The level of fees paid to Non-executive Directors remains unchanged since 2016, for further details see page 137. Any increase or decrease 
to fees that have been paid below reflects either a change to committee membership or where a director has not served for a full year. 

Peter Bazalgette (Chairman)
Salman Amin
Edward Bonham Carter
Margaret Ewing
Roger Faxon
Mary Harris
Andy Haste
Anna Manz
John Ormerod
Duncan Painter

Fees

Taxable benefits1

Notes

2
 3

3
4

2019
£000

450
70
95
85
70
90
–
76
–
70
1,006

2018
£000

450
68
20
80
70
101
35
76
33
43
976

2019
£000

2018
£000

3
1
1
1
4
4
–
1
–
1
16

3
8
–
1
6
4
–
–
–
–
22

Total

2019
£000 

453
71
96
86
74
94
–
77
–
71
1,022

2018
£000

453
76
20
81
76
105
35
76
33
43
998

1. 

 The amounts disclosed in the table above relate to the reimbursement of taxable relevant travel and accommodation expenses (and associated taxes) for attending Board 
meetings and related business. In addition, Peter Bazalgette receives private healthcare.

2.   Mary Harris acted as interim Senior Independent Director from 10 May 2018 to 11 October 2018, and received additional fees whilst in this role.
3.   Andy Haste and John Ormerod both stepped down from the Board and Committees on 10 May 2018 and are included for comparison purposes.
4.   Duncan Painter joined the Remuneration Committee on 1 February 2019.

LTIP awards made in 2019
On 28 March 2019, awards were made under the LTIP to Carolyn McCall and Chris Kennedy, subject to performance over the period to 
31 December 2021 as set out below.

% salary  
awarded

Number of share 
options (nil cost) 1

Value at  
award date

Performance  
period ends

Holding period

Vesting date

Release date

Carolyn McCall
Chris Kennedy

265
225

1,934,498
1,175,121

£2,444,625
£1,485,000

31 December 2021
31 December 2021

2 years
2 years

28 March 2022
28 March 2022

28 March 2024
28 March 2024

1. Awards were granted based on the average share price over the three days prior the grant date which was 126.37 pence.

For the 2019-21 performance cycle the performance measures selected are intended to be directly aligned to the three pillars of the 
strategy communicated to the market during 2018 and as set out on page 23. The alignment between the strategy and the performance 
measures is summarised in the table on page 118.

When setting the performance measures and targets the Committee took into account the strategy, the planned essential investments 
over the period and current internal and external forecasts for future performance. The targets are reflective of current legislative and 
regulatory frameworks. The Committee views these targets as stretching given the uncertain economic environment. Delivery of 
performance at the top of the range would represent significant outperformance. 

The performance measures and targets for 2019 are:

Adjusted EPS
Total non-advertising revenues
Viewing health:
– ITV Family SOV
– Online viewing

see page 26
see page 26

see page 28
see page 28

KPI

Weightings

40%
40%

Threshold  
(20% vesting)

12.5p
3% growth p.a.

Maximum  
(100% vesting)

17p
6.5% growth p.a.

10%
21.2%
10% +200m hours growth

23.2%
+450m hours growth

There will be scaled vesting between the threshold and maximum level. The interim vesting points are closely linked to the strategy and are therefore currently commercially 
sensitive. However, full disclosure of the scale will be provided following the end of the performance period.

135

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

The Committee will retain the ability to adjust the targets and definitions for exceptional, one-off events or new business opportunities, 
which may arise over the course of the performance period, in order to ensure that the plan continues to operate in line with the 
Committee’s original intentions.

As a further safeguard, and in line with the Code, the Committee will continue to have discretion to amend the final vesting level should  
any formulaic assessment of performance not reflect a balanced view of the business performance during the performance period.  
When making this judgement the Committee may consider any such factors it deems relevant. The Committee believes that this discretion 
is an important feature of the plan and mitigates the risk of unwarranted vesting outcomes. This provision will apply to all LTIP awards 
granted from 2019 onwards.

Remuneration Policy application in 2020
Executive Directors
The following section provides details of how the Policy will be implemented in 2020. 

Salary
Salaries are paid in line with the Policy. On 1 January 2020, both Executive Directors received an increase of 2.25% in line with the wider 
employee group.

Carolyn McCall
Chris Kennedy

2020 Salary

£943,256
£674,850

Taxable benefits and pension
These are provided in line with the Policy. Both Executive Directors receive private medical cover, car-related benefits, and a cash allowance 
in lieu of participation in any ITV pension scheme. 

Carolyn McCall’s pension benefits for 2020 will remain unchanged (15% of salary). In accordance with the Code the Committee has 
determined that Directors who join from 1 January 2019 will receive pension contributions in line with the wider employee group, therefore 
Chris Kennedy receives a cash allowance in lieu of pension of 9% of salary. 

The Company is currently undertaking a review of its pension policy for the wider employee base. Following the completion of this review, 
the Committee will give further consideration to whether any changes are required to the benefits offered to incumbent Executive 
Directors with a view to full alignment by 2022.

Bonus (cash and shares)
The maximum bonus opportunity for 2020 remains unchanged: Carolyn McCall – 180% of salary; and Chris Kennedy – 165% of salary. 
Awards made to Executive Directors through the bonus will be paid two-thirds in cash and one-third deferred into shares under the DSA.

The performance measures and weightings for 2020 bonuses will be broadly similar to previous years. The target ranges for financial 
measures have been set to reflect planned essential investments and current expectations regarding advertising market performance for 
2020. Overall the Committee is satisfied that the target ranges are realistic but highly stretching in this context. The Board considers the 
actual targets for 2020 to be commercially sensitive at this time, however, we envisage providing retrospective disclosure of these targets 
in next year’s report. Details of the financial performance measures are set out in the table on page 118. 

The Committee may adjust bonus targets or outcomes to reflect significant one-off events (e.g. major transactions), foreign exchange 
movements or material changes to assumed plan conditions to ensure that the plan continues to reward performance fairly.

The Committee may amend the bonus pay-out should any formulaic assessment of performance not reflect the overall performance  
of the year. 

Share awards
In recent years, a number of our major shareholders have requested that part of the LTIP should be based on a Total Shareholder Return 
(TSR) performance measure. In direct response to this feedback we are adding a relative TSR measure for the 2020 awards as part of the 
assessment of overall Group performance. The remaining performance measures are unchanged. These performance targets have been 
discussed at length with our largest shareholders, prior to final approval by the Committee.

Awards in 2020 will be made to the Executive Directors with a value of 265% of salary for the Chief Executive, and 225% of salary for the 
Group CFO. These levels remain unchanged from 2019.

136 

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Governance Remuneration Report

The performance measures and targets for awards to be made in 2020 are detailed below. 

KPI

Weightings

TSR v. a cross sector of UK companies
Adjusted Earnings per Share
Total non-advertising revenues
Viewing health:
– ITV Family SOV
– Online viewing

see page 26
see page 26

see page 28
see page 28

20%
20%
40%

Threshold  
(20% vesting)

Median
12.5p
3% growth pa

Maximum  
(100% vesting)

Upper quartile
17p
6.5% growth pa

21.2%
10%
10% +250m hours growth

23.5%
+500m hours growth

There will be straight-line vesting between the threshold and maximum level for all targets apart from ITV Family SOV. The interim vesting points for the SOV target are closely linked 
to the strategy and are therefore currently commercially sensitive. However, full disclosure of the scale will be provided following the end of the performance period.

TSR will be assessed against a cross-sector comparator group comprising FTSE 350 companies that predominantly operate in the UK (excluding financial services and 
extractive industries).

Malus and clawback: Malus and clawback provisions may be operated at the discretion of the Committee in respect of any cash and 
deferred share elements of the bonus and awards made under the LTIP. Under malus, unvested share awards (including any LTIP shares 
subject to a post-vesting holding period) can be reduced (down to zero if considered appropriate) or be made subject to additional 
conditions. Clawback allows for repayment of bonuses previously paid and/or shares previously received following vesting or release from 
a holding period if applicable. Malus/clawback can be operated up to four years following the start of the relevant bonus year for bonuses 
(for cash and shares), and up to six years from the relevant date of grant for LTIP awards. The circumstances in which the operation of these 
provisions would be applied may be considered from time to time but currently include material misstatement of financial results, gross 
misconduct or fraud, material reputational damage. The Committee reviewed the plan rules and to maintain sufficient scope to exercise 
discretion and judgement in line with the spirit of the Code have amended the provisions to include material corporate failure as a relevant 
event for awards granted from 2020.

Non-executive Directors 
There has not been an increase to Non-executive Director fees since 2016. Current fees are as set out below.

Chairman
Board fee
Additional fees for:
Senior Independent Director
Audit and Risk Committee Chair
Audit and Risk Committee member
Remuneration Committee Chair
Remuneration Committee member

In addition to his fee, Peter Bazalgette received private medical insurance.

Details of Committee membership can be found on page 87.

1 January 2020
£

1 January 2019
£

% Change

450,000
65,054

450,000
65,054

25,000
20,000
5,371
20,000
5,371

25,000
20,000
5,371
20,000
5,371

–
–

–
–
–
–
–

Comparison of Chief Executive to wider employees
The table below provides details of the percentage change in the base salary, benefits and bonus of the Chief Executive between 
31 December 2018 and 31 December 2019 compared with the average percentage change for other employees. 

Chief Executive
All employees

Notes

1
2, 3

% change in  
base salary

% change  
in benefits 

% change in  
bonus payments

2.5
5.57

0.67
(5.08)

23.69
41.40

1.  Benefits include the cost of medical insurance and car-related benefits. 
2.   As the majority of employees are based in the UK and share the same benefits as the Chief Executive, overseas employees have not been included. 
3.   The percentage change in benefits is the average change for all UK employees (excluding the Chief Executive) with any of the same benefits as the Chief Executive. The percentage 

decrease in benefits received by employees is due to a decrease in car related costs. 

137

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

CEO pay ratio 
We are committed to ensuring colleagues earn at least the Living Wage or greater, and where appropriate we have agreed additional 
increases. On 1 January 2020, all eligible UK colleagues received a pay increase of 2.25%. In addition, a bonus arrangement extends to all  
our colleagues and is paid in March each year. The UK all-colleague bonus award for 2019 was paid at £1,750 (100% of maximum) (2018: £1,325).

The remuneration for the Chief Executive (CEO) is intended to be performance related and can therefore vary significantly on a year to year 
basis. This will have a corresponding effect on the CEO ratio. For example, when performance is strong the ratio can be expected to rise, 
and in contrast where incentives for the CEO lapse in full, the ratio would fall.

Due to the different full-time working hours and practices in different parts of ITV, and the flexibility that all employees have around 
pension and benefits participation, we would expect a degree of variation in the all-employee reference points from one year to the  
next and this will have a corresponding impact on the CEO pay ratio.

Year

2019

Methodology 25th percentile pay ratio

Median pay ratio 75th percentile pay ratio

Option B

92:1

80:1

53:1

The employees at the 25th percentile, median and 75th percentile were determined based on ITV’s most recent gender pay gap 
information as at 30 April 2019 (Option B in the Reporting Regulations).

This calculation methodology was selected so that we are using an approach that is consistent with our separate Company pay gap 
reporting while also taking into account the size and diverse nature of ITV’s UK workforce, with data held on multiple payroll systems  
and the practicalities of making the analysis for this data set. 

The three employees used in the calculations above are considered to be reasonably representative of the 25th, 50th and 75th percentiles 
of Company remuneration in the relevant financial year. They received the employee bonus award, were members of the ITV DC Pension 
Plan and did not participate in a long-term incentive plan.

The total remuneration of each comparator employee has been calculated using the actual values received in respect of the full financial 
year and in accordance with the methodology used to calculate the single figure of remuneration for the CEO. We have not omitted any 
component from their pay and benefits and the only adjustment has been to gross up the actual part-time remuneration for one 
comparator employee to the full-time equivalent values. 

The full-time equivalent remuneration values for the individuals in the table above are as follows:

Salary
Total remuneration

CEO

25th percentile

£922,500
£3,838,794

£36,627
£41,535

Median

£42,971
£47,711

75th percentile

£63,205
£72,680

The median pay ratio for 2019 is considered to be consistent with the pay, reward and progression policies for the Company’s UK employees 
taken as a whole. It is reflective of the fact that a significant proportion of the total remuneration of the CEO is linked to participation in the 
Company’s long-term incentive schemes (or for 2019 the buyout of a share award that was forfeited on the CEO leaving their previous 
employer to join ITV) and participation in similar plans is limited to members of the senior executive group.

Other Disclosures
Payments to past Directors
Ian Griffiths stepped down from the Board on 31 December 2018. As announced on the Company’s website on 2 January 2019, salary, 
pension allowance and other contractual benefits were paid until 31 March 2019 when his employment ceased. Further details can be 
found in the 2018 Remuneration Report.

138 

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Governance Remuneration Report

Directors’ share interests and post-cessation shareholding 
The Committee continues to recognise the importance of Directors being shareholders so as to align their interests with other shareholders.

Shareholding guidelines are in place, which encourage Executive Directors to build up a holding of ITV plc shares based on a percentage  
of base salary. Following adoption of the new Remuneration Policy, the guideline will be 400% of salary for the Chief Executive and 225% 
of salary from the Group CFO. Normally, 50% of the requirement must be obtained within three years of appointment and the remainder 
within five years.

Where the value of shares required to be held increases as a result of a salary increase (or an increase in the relevant percentage), the 
Executive Directors will have three years from such increase to achieve compliance. The Committee may change the guidelines so long 
as they are not, overall, in the view of the Committee, less onerous.

Non-executive Directors are required to build and then maintain a holding of 100% of their base fee over the six years from the date of 
appointment to the Board (unless for some reason they are unable to retain their fees).

Interests in share awards following departure enable departing Executive Directors to remain aligned with the interest of shareholders for 
an extended period after leaving the Company. Deferred Share Awards and LTIP awards subject to a holding period will normally vest (and 
be released from their holding periods) at the normal time. This means that Executive Directors may retain a significant interest in shares 
for up to five years following departure from the Company. The Committee has considered these arrangements as part of the review of 
the Remuneration Policy. 

Following adoption of the Policy, Executive Directors will normally be required to retain an interest equivalent to their annual LTIP grant 
(265% for the Chief Executive and 225% for the Group CFO or the actual holding on departure if lower) for two years following departure. 
This requirement will apply to shares acquired from Company incentive plans.

The figures set out below represent shareholdings in the ordinary share capital of ITV plc beneficially owned by Directors and their family 
interests at 31 December 2019. To show alignment with the shareholding guidelines the net number of unvested share awards not subject 
to performance conditions are included for the Executive Directors. The Committee continues to keep both the shareholding guidelines 
and actual Director shareholdings under review and will take appropriate action should they feel it necessary.

Executive Directors
Carolyn McCall
Chris Kennedy
Non-executive Directors
Salman Amin
Peter Bazalgette
Edward Bonham Carter
Margaret Ewing
Roger Faxon
Mary Harris
Anna Manz
Duncan Painter

Interests in shares

Unconditional
shares held at
31 December
20191

Restricted 
shares held at
31 December 
2019 2

% shareholding 
guidelines met 3

Unconditional 
shares held at 
31 December
2018

% required
under  
shareholding  
guidelines

254,962
87,831

275,021
179,086

50,674
357,245
–
22,700
40,935
41,442
33,565
–

21
30

100
100
–
62
100
100
95
–

181,598
–

14,795
313,497
–
22,700
40,935
31,078
33,268
–

400
200

100
100
100
100
100
100
100
100

Notes

4
5, 6

7
8

9
10

  1.  Shares beneficially held by Directors and family interests.
  2.  Unvested restricted share awards (under the DSA or buy out arrangements) not subject to performance conditions, accounted for on a net of tax basis.
  3.   In order to reflect economic exposure, shareholding guidelines are assessed on the greater of the share price on 31 December 2019 (151 pence) and the value at acquisition/grant.
  4. Carolyn McCall was appointed to the Board on 8 January 2018 and has until 2023 to meet her shareholding guidelines.
  5.  Chris Kennedy was appointed to the Board on 21 February 2019 and has until 2024 to meet his shareholding guidelines.
  6. The shareholding requirement for Chris Kennedy will increase to 225% following adoption of the new Remuneration Policy at the 2020 AGM.
  7.  Edward Bonham Carter was appointed to the Board on 11 October 2018 and has until 2024 to meet his shareholding guidelines.
  8. Margaret Ewing was appointed to the Board on 31 October 2017 and has until 2023 to meet her shareholding guidelines.
  9.  Anna Manz was appointed to the Board on 1 February 2016 and has until 2022 to meet her shareholding guidelines.
10. Duncan Painter was appointed to the Board on 1 May 2018 and has until 2024 to meet his shareholding guidelines.

139

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Outstanding interests under share schemes
The following tables provide details of the Executive Directors’ interests in outstanding share awards.

At  
1 January 
2019

Notes

Awarded  
in year 

Vested  
in year

Exercised 
in year

Lapsed  
in year

At  
31 December 
2019

Share price 
used for 
award (pence)

Share  
option 
price 
(pence)

Share price 
at date of 
vesting 
(pence)

Vesting date 

Carolyn McCall
Buy out awards
28 March 2018
28 March 2018
28 March 2019

LTIP
28 March 2018
28 March 2019

DSA
28 March 2019

Chris Kennedy
Buy out awards
28 March 2019
28 March 2019
28 March 2019

LTIP
28 March 2019

54,293
1
1 209,049
2

– 54,293 54,293
–
–
–
–
–
– 1,520,249

–
–
–
209,049
– 1,520,249

145.25
145.25
169.60

3 1,641,997

–
– 1,934,498

3, 4

5

–

309,860

–
–
–

166,179
24,532
147,187

3, 4

–

1,175,121

– 1,641,997
– 1,934,498

145.25
126.37

–

309,860

126.37

–
–
–

166,179
24,532
147,187

126.37
126.37
126.37

–

1,175,121

126.37

–
–

–

–
–
–

–

–

–
–

–

–
–
–

–

–

–
–
–

–
–

–

–
–
–

–

149.96 19 December 2019
28 March 2021
28 March 2020

–
–

–
–

–

28 March 2021
28 March 2022

28 March 2022

28 March 2021
–
– 2 September 2021
– 2 September 2021

–

28 March 2022

SAYE
2 September 2019

–

20,578

–

20,578

109.33

87.47

–

1 November 2022

1. 

 The buyout awards made in 2018 relate to: (i) 2016 easyJet deferred bonus (54,293 ITV shares), which released in December 2019 - sufficient shares were sold to cover tax and NIC 
liabilities, and the balance retained; (ii) 2016/17 easyJet bonus – one-third deferred into shares for three years (209,049 ITV shares). The values reflect awards forfeited under 
previous easyJet incentive arrangements and will vest and release over the same time horizons as the awards that were forfeited. 

2.   The buyout award made in 2019 relates to 2016 easyJet long-term incentive based on performance to September 2019. This award was made subject to ITV performance to  
31 December 2019. As noted on page 134 this award will vest at 62.35% of maximum. The remaining shares will be subject to a holding period releasing in December 2021.

3.    Awards under the LTIP are subject to performance over a three-year period. Any proportion of the award that meets the performance conditions will become exercisable after  

a two-year holding period.

4.   The face value of awards granted in the financial year to Carolyn McCall under the LTIP was £2,444,625 and to Chris Kennedy was £1,485,000.
5.    DSA awards made in 2019 for 2018 performance and buy out awards are included in the single figure table on page 131. There are no performance conditions attaching to the DSA.

Performance conditions that apply to the unvested awards under the LTIP are summarised in the table below. Full details for the 2018 
award were provided in the 2018 Remuneration Report. For awards made in 2019 see page 135.

Adjusted EPS
Annual non-NAR growth
ITV Family SOV
Online viewing, hours of VOD consumption growth

Weighting

Threshold  
vesting

40%
40%
10%
10%

20%
20%
20%
20%

2018

2019

Threshold

Maximum

Threshold

Maximum

13p
3%
21.2%
200m

17p
6.5%
23.1%
400m

12.5p
3%
21.2%
200m

17p
6.5%
23.2%
450m

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Governance Remuneration Report

External directorships
With specific approval of the Board, Executive Directors may undertake one external appointment as a non-executive director of another 
publicly quoted company and retain any related fees paid to them.

During the year, the Executive Directors retained fees for the directorships set out below.

Carolyn McCall
Chris Kennedy

Company

Burberry Group plc
Whitbread plc

2019 
£000

80
70

Service contracts
The Directors’ service contracts and letters of appointment are available for inspection at the Company’s registered office.

Executive Directors: Executive Directors have rolling service contracts that provide for 12 months’ notice on either side. There are no 
special provisions that apply in the event of a change of control.

Carolyn McCall
Chris Kennedy

Date of appointment

Nature of contract

8 January 2018
21 February 2019

Rolling
Rolling

Notice period  
from Company

12 months
12 months

Notice period  
from Director

12 months
12 months

Compensation for  
early termination

None
None

Non-executive Directors: Each Non-executive Director, including the Chairman, has a contract of service with the Company. Non-executive 
Directors will serve for an initial term of three years, subject to election and then annual re-election by shareholders, unless otherwise 
terminated earlier by and at the discretion of either party upon one month’s written notice (12 months for the current Chairman). After the 
initial three year term, reappointment is on an annual basis.

All Non-executive Directors are subject to re-election at the AGM in 2020. Details of tenure are set out in the table on page 87.

Committee membership and advisers 
The Directors who were members of the Committee when matters relating to the Executive Directors’ remuneration for the year were 
considered are set out on page 87.

The Committee obtains advice from various sources in order to ensure it makes informed decisions. The Executive Directors are invited 
to attend Committee meetings as appropriate. No individual is involved in decisions relating to their own remuneration.

The Group HR Director is the main internal adviser and provides updates on remuneration, employee relations and human resource issues. 

Deloitte LLP was appointed by the Committee as the independent adviser on remuneration policy and the external remuneration 
environment from September 2017 following a review of other advisers in the market place. Total fees for advice provided to the 
Committee during the year amounted to £181k on a time/material basis (exclusive of VAT and expenses). The Committee has formally 
reviewed the work undertaken by Deloitte and is satisfied that the advice it has received has been objective and independent. Deloitte are 
members of the Remuneration Consultants Group and abide by its Code of Conduct.

The wider UK Deloitte firm provided ITV with a number of other services during the year relating to risk and internal audit, tax, financial 
advice and consultancy. The members of executive remuneration consulting team are not incentivised to cross-sell non-related services  
to ITV. 

The Committee is satisfied that the Deloitte LLP engagement partner and advisory team that provide remuneration advice to the 
Committee, do not have any connections with the Company or individual directors that may impair their independence.

141

Strategic ReportGovernanceFinancial StatementsAdditional InformationRemuneration Report continued

Relative importance of spend on pay
The table below shows pay for all employees compared with other key financial indicators.

Employee pay1
Ordinary dividend
Employee headcount2

2019
£m

491
320
6,416

2018
£m

473
315
6,281

% Change

3.81
1.59
2.15 

1.  Employee pay is the total remuneration paid to all employees across ITV on a full-time equivalent basis. More detail is set out on page 172.
2.  Employee headcount is the monthly average number of employees across ITV on a full-time equivalent basis. More detail is set out on page 172.

There were no share buybacks during either year.

Historical performance
The graph below shows the TSR performance of the Company against the FTSE 100 index over the ten year period to 31 December 2019. 
The FTSE 100 was chosen as ITV has been a member of the FTSE 100 during the ten year period.

900

800

700

600

500

400

300

200

100

0

)

0
1
0
2
y
r
a
u
n
a
J
1
t
a
0
0
1
o
t
d
e
s
a
b
e
r
(

R
S
T

31/12/2009

31/12/2010

31/12/2011

31/12/2012

31/12/2013

31/12/2014

31/12/2015

31/12/2016

31/12/2017

31/12/2018

31/12/2019

ITV

FTSE 100

Source: Thomson Reuters Datastream

142 

ITV plc  Annual Report and Accounts 2019

Governance 
 
 
 
 
 
 
 Remuneration Report

Chief Executive remuneration
The table below provides a summary of the total remuneration received by the Chief Executive over the last ten years, including details of 
the annual bonus payout and long-term incentive award vesting level in each year.

Total  
remuneration
£000

Bonus %  
of maximum

Long-term incentive 
award vesting % of 
maximum

2019
2018
2017

2016
2015
2014
2013
2012
2011
2010

2009

Carolyn McCall
Carolyn McCall
Peter Bazalgette (for the six month period served as Executive Chairman)
Adam Crozier (for the six month period served)
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier (for the eight month period served)
John Cresswell (for the four month period served) – interim Chief Executive
Michael Grade – Executive Chairman

3,839
3,695
225
2,050
3,632
3,881
4,842
8,399
2,915
2,158
1,350
661
2,583

87.5
73.6
–
97.9
40
96
94
93
91
88
95
83
94

62.35
–
–
63
80
75
75
87
12
–
–
–
–

The long-term incentive award vesting percentage relates to the proportion of the award that met performance conditions in the relevant financial year. For 2019 the vesting 
percentage relates to the buy out award for Carolyn McCall. It is noted that the 2017 LTIP award lapsed in full.

Shareholder voting
Votes cast by proxy and at the meeting by poll in respect of the Executive Directors’ remuneration were as follows:

Resolution

Number of shares

Voting for %

Number of shares

Voting against %

Total votes cast

Votes withheld

Annual Report on Remuneration (2019 AGM) 3,008,508,628
2,945,550,900
Remuneration Policy (2017 AGM)

95.69
98.75

135,610,807
37,188,567

4.31 3,144,119,435
1.25 2,987,579,168

73,974,173
4,839,701

143

Strategic ReportGovernanceFinancial StatementsAdditional InformationDirectors’ Report

The Directors present their Annual Report and the audited consolidated and parent company financial statements for the year ended 
31 December 2019. The Directors’ Report comprises this report and the entire Governance section including the Chairman’s Governance 
Statement. In accordance with the Financial Conduct Authority’s Listing Rules, the information to be included in the 2019 Annual Report 
and Accounts, where applicable, under LR 9.8.4, is set out in this Directors’ Report. Other information that is relevant to this report, and 
which is incorporated by reference, can be located as follows:

Information 
Carbon and greenhouse gas emissions 
Corporate Governance Report 
Directors’ service contracts 
Employee engagement and involvement 
Employee equality, diversity, reward and inclusion 
Future developments of the business of the Group 
Membership of the Board during the 2019 financial year 
Research and development 
Stakeholder engagement and Company’s business relationships 

Page number
See page 46
See pages 80 to 143
See page 141
See pages 51 and 92 to 94
See pages 50 to 51
See pages 30 to 43
See page 87
See pages 30 to 43
See pages 63 and 89 to 92

Corporate
Articles of Association: The Articles of Association may only be amended by special resolution of the shareholders. The Articles are 
available on our website. 

   www.itvplc.com/investors/governance

Auditor: The Audit and Risk Committee considered the performance and audit fees of the external auditor, and the level of non-audit work 
undertaken. It recommended to the Board that a resolution for the reappointment of KPMG LLP for a further year as the Company’s 
auditor be proposed to shareholders at the AGM on 24 April 2020. 

Change of control: No person holds securities in the Company carrying special rights with regard to control of the Company. All of the 
Company’s share schemes contain provisions relating to a change of control. Outstanding awards and options would normally vest and 
become exercisable on a change of control, subject to the satisfaction of any performance conditions and proration for time where 
appropriate. 

Certain of the Group’s debt and derivative instruments have change of control clauses whereby the counterparty can require ITV to 
repay or redeem the instruments in the event of a change of control although in some cases only if it is accompanied by a credit rating 
downgrade. The Company is not aware of any other significant agreements to which it is a party that take effect, alter or terminate upon 
a change of control of the Company.

Other agreements: The Company does not have any agreements with any Director or employee that would provide compensation for loss 
of office or employment resulting from a takeover bid.

Dividends: The Board has proposed a final dividend for the year ended 31 December 2019 subject to shareholder approval at the AGM on 
24 April 2020. The final dividend will be paid on 21 May 2020 to shareholders on the register on 14 April 2020 (the record date). The 
ex-dividend date is 9 April 2020. Details of this and other dividends paid for the year are as follows:

Interim dividend
Final dividend
Total ordinary dividend payment

2019

2.6p
5.4p
8.0p

2018

2.6p
5.4p
8.0p

Political contributions: It is the Company’s policy not to make cash contributions to any political party. However, within the normal 
activities of the Company’s national and regional news-gathering operations there may be occasions when an activity might fall within the 
broader definition of ‘political expenditure’ contained within the Companies Act 2006. Shareholder authority for such expenditure was 
given at the 2019 AGM. During 2019 there were no payments made by the Group falling within this definition (2018: nil).

Branches: Branches of the Group outside the United Kingdom are indicated in the Subsidiary undertakings and investments section on 
pages 231 to 234.

144 

ITV plc  Annual Report and Accounts 2019

Governance 
 
 
 
 
 
 
 
 
 
 
 
 
 Directors’ Report

Directors
Appointments: A table showing Directors who served in the year can be found on page 87. Biographies for Directors currently in office can 
be found on pages 82 and 83 and on our website.

   www.itvplc.com/about/board-of-directors

The Directors may from time to time appoint one or more Directors. Any such Director shall hold office only until the next AGM and shall 
then be eligible for appointment by the Company’s shareholders in accordance with the Corporate Governance Code. Subject to annual 
shareholder approval, Directors are appointed for an initial three year period and annually thereafter. Each Director will retire and submit 
themselves for re-election at the AGM on 24 April 2020. 

Conflicts of interest: The Board has delegated the authorisation of any conflicts to the Nominations Committee and has adopted  
a Conflicts of Interest Policy. The Board has considered in detail the current external appointments of the Directors that may give rise  
to a situational conflict and has authorised potential conflicts where appropriate. This authorisation can be reviewed at any time but  
will always be subject to annual review. 

Powers including in relation to issuing or buying back shares: Subject to applicable law and the Company’s Articles of Association the 
Directors may exercise all powers of the Company, including the power to authorise the issue and/or market purchase of the Company’s 
shares (subject to an appropriate authority being given to the Directors by shareholders in a general meeting and any conditions attaching 
to such authority). The Articles and a schedule of Matters Reserved for the Board can be found on our website (below).

At the 2019 AGM, the Directors were given the following authority:

•  to allot a maximum of 1.34 billion shares, representing approximately one-third of the Company’s issued share capital, extending to 

2.68 billion if used for a rights issue ;

•  to allot a maximum of 402.5 million shares, without first offering them to existing shareholders in proportion to their holdings, 

representing approximately 10% of the Company’s issued share capital; and

•  to purchase in the market a maximum of 402.5 million shares, representing up to approximately 10% of the Company’s issued share capital.

No shares were allotted or bought back under these authorities during the 2019 financial year and up to the date of this report. These 
standard authorities will expire on 8 August 2020 or at the conclusion of the 2020 AGM, whichever is earlier. The Directors will seek to 
renew the authorities at the AGM In 2020. 

Insurance and indemnities: The Company maintains liability insurance for its Directors and officers that is renewed on an annual basis. 
The Company has also entered into deeds of indemnity with its Directors and certain directors of associated companies. A copy of the 
indemnity can be found on our website. The indemnities, which constitute a qualifying third party indemnity as defined in Section 234  
of the Companies Act 2006, were in force for the financial year ended 31 December 2019. 

   www.itvplc.com/investors/governance

Disclosures
Listing Rule 9.8.4 disclosures: There are no disclosures to be made under Listing Rule 9.8.4 other than that the trustee of the Employees’ 
Benefit Trust (EBT) waived its rights to receive dividends on shares it holds which do not relate to restricted shares held under the ITV 
Deferred Share Award Plan.

Financial risk management: The Directors have carried out a robust assessment of the principal and emerging risks facing the Company, 
including in relation to its business model, future performance, solvency and liquidity. Details of our principal risks and associated 
mitigations, together with details of our approach to risk management, are set out on pages 66 to 78. Note 4.3 to the financial statements 
on page 208 gives details of the Group’s financial risk management policies and related exposures. This note is incorporated by reference  
and deemed to form part of this report.

Going concern: The going concern statement is set out on page 163. This note is incorporated by reference and deemed to form part 
of this report.

Subsequent events: There were no post balance sheet events to report. 

Data: As a part of our business activity, ITV processes large amounts of personal data. ITV recognises that to enable this use of personal 
data to transform our business and to meet the expectations of our viewers, advertisers and employees, it is critical that we continue to 
build on our approach to applying privacy in a lawful and ethical way. A programme of work to support this is being led by our Global 
Protection Officer. This work includes making improvements to our data governance framework and delivering our data privacy function  

145

Strategic ReportGovernanceFinancial StatementsAdditional InformationDirectors’ Report continued

to protect rights, engender trust and make data available for commercial purposes. ITV has a number of policies, procedures and tools  
in place to support this, including our Privacy and Data Protection Policy and an Information Security Policy that governs the processing  
and security of data. Compliance with these policies is mandatory and forms part of the Code of Conduct. All colleagues undergo regular 
training to remind them of their responsibilities under these policies. Privacy and data protection is kept under review by the Audit and  
Risk Committee.

Pensions 
The Company operates a number of pension arrangements which provide retirement and death benefits for colleagues. The Company 
pensions arrangements are overseen by a Pensions Steering Committee comprised of senior executives. The Committee meets monthly 
and is supported by a range of specialist advisers.

ITV Pension Scheme (the Scheme): The Scheme is predominantly a defined benefit (DB) scheme, which is closed to future accrual, but also 
includes a defined contribution (DC) section closed to future contributions. 

ITV Pension Scheme Limited (a wholly owned subsidiary of ITV plc) is a corporate trustee and manages the Scheme under a trust which 
is separate from the Company. Members of the trustee board are formally appointed as directors of ITV Pension Scheme Limited.
There are nine directors including the Chair — five appointed by the Company and four nominated by the members. The Company 
appointed trustee directors include the Chair and two professional independent trustees, one of who joined the trustee board with effect 
from 1 January 2020. The structure of the trustee board will change with effect from 1 March 2020.

Currently, the trustee has four committees: Investment, Audit and Operations, DC, and Corporate Affairs. The Corporate Affairs Committee 
is convened as and when appropriate for dealing with any corporate activities that may arise. The trustee board and each committee hold 
regular meetings throughout the year at which key issues and more routine business matters are dealt with. A budget is agreed each year. 
The trustee board manages risk through its meeting agendas and has a conflicts of interest policy and a register of interests policy, which 
are reviewed regularly. It is the responsibility of the trustee to have in place appropriate training for its directors and effective committee 
structures. The trustee directors receive regular training throughout the year and also have the support of various professional advisers. 
The Group pensions department helps identify training opportunities. Training is delivered both by attendance at external courses and with 
targeted training to support specific agenda items at the start of the relevant trustee board meeting. Where appropriate, longer training 
sessions are organised. Comprehensive records are kept of all training completed by each trustee director. The trustee board completes 
regular assessments of its advisers.

The Chair confirms in an annual statement that the trustee meets its legal duties in relation to the DC section as required under the 
Pensions Regulator’s Code of Practice 13.

Full valuations are carried out every three years. The latest completed actuarial valuation of all three sections of the main DB scheme was 
carried out as at 1 January 2017. The next actuarial valuation will be as at 1 January 2020.

ITV Defined Contribution Plan (the Plan): The trust based Plan was established to accept contributions from 1 March 2017 for ex-DB 
members and DC members who transferred from the Scheme. Eligible employees are invited to join the Plan after completing the required 
time in the Company’s auto-enrolment (AE) arrangement – The People’s Pension. These individuals are given the opportunity to transfer 
funds from the AE plan and make backdated contributions within permitted levels.

ITV DC Trustee Limited (a wholly owned subsidiary of ITV plc) is a corporate trustee and manages the DC assets, which are held under trust 
separately from the Company. Members of the trustee board are formally appointed as directors of ITV DC Trustee Limited. There are five 
directors including the Chair — three appointed by the Company and two nominated by the members. One of the member-nominated 
Directors resigned at the start of December, so there is currently a vacancy that is required to be filled within 12 months. It is the 
responsibility of the trustee to have in place appropriate training for its directors. The governance framework for managing the Plan and 
developing the board is in line with that in place for the ITV Pension Scheme. 

The Chair confirms in an annual statement that the trustee meets its legal duties in relation to the DC Plan as required under the Pensions 
Regulator’s Code of Practice 13.

Ulster Television Pension and Assurance Scheme (the UTV Scheme): The UTV Scheme provides DB benefits. It closed to new members in 
2002 and following a comprehensive consultation exercise with active members, the UTV Scheme closed to future accrual with effect from 
31 March 2019.

UTV Pension Scheme Limited (a wholly owned subsidiary of ITV plc) is a corporate trustee and manages the DB assets, which are held under 
trust separately from the Company. Members of the trustee board are formally appointed as directors of UTV Pension Scheme Limited. 
There are five directors including the Chair — three appointed by the Company (including a professional trustee as chairman) and two 

146 

ITV plc  Annual Report and Accounts 2019

Governance Directors’ Report

nominated by the members, both of whom were re-elected following an election in December 2019 for a further two year term. It is the 
responsibility of the trustee to have in place appropriate training for its directors. The governance framework for managing the UTV 
Scheme and developing the board is in line with that in place for the Scheme.

Full valuations are carried out every three years. The latest completed actuarial valuation was carried out as at 1 July 2017, with the next 
valuation due as at 1 July 2020. The trustee board has adopted the Pensions Regulator’s integrated risk management framework taking  
a holistic approach and looking at how risks around the employer covenant, funding and investment strategy are all linked and inter-
dependent. A cashflow driven investment strategy was introduced from March 2018.

The People’s Pension: Since 2013, employers within the Group have been required to enroll all eligible individuals into a pension scheme 
automatically (auto-enrolment). This applies to all eligible individuals who are contracted to work for us, regardless of their contract type or 
tax status (i.e. it applies to workers and not simply employees). The auto-enrolment plan is provided by a company called The People’s Pension 
under a master trust which is run by an independent board of trustee directors and eligible individuals are enrolled into this arrangement. 

Pension Scheme indemnities: Qualifying pension scheme indemnity provisions, as defined in Section 235 of the Companies Act 2006, 
were in force for the financial year ended 31 December 2019 and remain in force for the benefit of each of the directors of ITV Pension 
Scheme Limited, ITV DC Trustee Limited and UTV Pension Scheme Limited. These indemnity provisions cover, to the extent permitted by 
law, certain losses or liabilities incurred as a director or officer of ITV Pension Scheme Limited, ITV DC Trustee Limited and UTV Pension 
Scheme Limited.

Shares
Issued share capital: At the date of this report, there were 4,025,409,194 ordinary shares of 10 pence each in issue, all of which are fully 
paid up and quoted on the London Stock Exchange.

Rights: The rights attaching to the Company’s ordinary shares are set out in the Articles of Association. 

Restrictions: There are no restrictions on the transfer of ordinary shares in the capital of the Company other than those which may be 
imposed by law from time to time. With regard to the deadline for exercising voting rights, votes are exercisable at a general meeting of 
the Company in respect of which the business being voted upon is being heard. Votes may be exercised in person, by proxy or, in relation  
to corporate members, by corporate representatives. The Articles provide a deadline for submission of proxy forms of not less than 
48 hours before the time appointed for the holding of the meeting or adjourned meeting. However, when calculating the 48-hour period, 
the directors can, and have, decided not to take account of any part of a day that is not a working day. In accordance with the Disclosure 
Guidance and Transparency Rules (DTRs), Persons Discharging Managerial Responsibility are required to seek approval to deal in ITV shares. 
The Company is not aware of any agreements between shareholders that may result in restrictions on the transfer of securities and/or 
voting rights.

Share schemes: Details of employee share schemes are set out in note 4.8 on page 217. The Company has an Employees’ Benefit Trust 
(EBT) funded by loans to acquire shares for the potential benefit of employees. Details of shares held by the EBT at 31 December 2019  
are set out on page 219. During the year shares have been released from the EBT in respect of share schemes for employees. The trustee  
of the EBT has the power to exercise all voting rights in relation to any investment (including ordinary shares) held within the EBT.

Substantial shareholders: Information regarding interests in voting rights provided to the Company pursuant to the DTRs is published 
on a Regulatory Information Service and on the Company’s website.

As at 4 March 2020, the information in the table below had been received, in accordance with DTR5, from holders of notifiable interests 
(voting rights) in the Company’s issued share capital. It should be noted that these holdings are likely to have changed since notified to  
the Company. However, notification of any change is not required until the next applicable threshold is crossed.

The Capital Group Companies Inc.
Liberty Global Incorporated Limited
Black Rock Inc. 
Ameriprise Financial, Inc and its group 

% of interest
in shares

9.99
9.90
5.21
5.08

Nature of
interest
in shares

Indirect
Indirect
Indirect 
Indirect 

Total number
of shares 
as notified

402,336,662
398,515,510
209,575,328
204,366,654

1.    The Company received notifications from Goldman Sachs Group in respect of an interest in 21.15% of voting rights, most recently in December 2019, held through financial 

instruments. 

2.  The number of shares is based on announcements made by each relevant shareholder using the Company’s issued share capital at that date.

147

Strategic ReportGovernanceFinancial StatementsAdditional InformationDirectors’ Report continued

Statement of Directors’ 
Responsibilities 
The Directors consider the Annual Report 
and Accounts, taken as a whole, is fair, 
balanced and understandable and provides 
the information necessary for shareholders 
to assess the Group’s position and 
performance, business model and strategy. 
Each of the Directors, whose name and 
functions are listed on pages 82 to 83, 
confirm that, to the best of their knowledge: 

•  The financial statements, prepared in 
accordance with the applicable set of 
accounting standards, give a true and fair 
view of the assets, liabilities, financial 
position and profit or loss of the Company 
and the undertakings included in the 
consolidation taken as a whole, and 

•  The Strategic Report includes a fair review 
of the development and performance of 
the business and the position of the issuer 
and the undertakings included in the 
consolidation taken as a whole, together 
with a description of the principal risks 
and uncertainties that they face. 

In accordance with Section 418 of the 
Companies Act 2006, the Directors  
confirm that, so far as they are each aware, 
there is no relevant audit information of 
which the Company’s auditor is unaware; 
and each Director has taken all steps that 
they ought to have taken as a Director in 
order to make themselves aware of any 
relevant audit information and to establish 
that the Company’s auditor is aware of  
that information.

The Board has conducted a review of the 
effectiveness of the Group’s systems of 
internal controls, including financial, 
operational and compliance controls,  
for the year ended 31 December 2019.  
In the opinion of the Board, the Company 
has complied with the internal control 
requirements of the UK Corporate 
Governance Code throughout the year, 
maintaining an ongoing process for 
identifying, evaluating and minimising risk.

The Directors are responsible for preparing the Annual Report and Accounts the 
Group and parent Company financial statements in accordance with applicable law 
and regulations. Company law requires the Directors to prepare Group and parent 
Company financial statements for each financial year. Under that law they are 
required to prepare the Group financial statements in accordance with International 
Financial Reporting Standards as adopted by the European Union (IFRSs as adopted  
by the EU) and applicable law and have elected to prepare the parent Company 
financial statements in accordance with UK accounting standards, including FRS 101 
Reduced Disclosure Framework.

Under company law the Directors must not approve the financial statements unless 
they are satisfied that they give a true and fair view of the state of affairs of the Group 
and parent Company and of their profit or loss for that period. In preparing each of the 
Group and parent Company financial statements, the Directors are required to: 

•  Select suitable accounting policies and then apply them consistently

•  Make judgements and estimates that are reasonable, relevant, reliable and prudent

•  For the Group financial statements, state whether they have been prepared in 

accordance with IFRSs as adopted by the EU

•  For the parent Company financial statements, state whether applicable UK 

accounting standards have been followed, subject to any material departures 
disclosed and explained in the parent company financial statements

•  Assess the Group and parent Company’s ability to continue as a going concern, 

disclosing, as applicable, matters related to going concern and 

•  Use the going concern basis of accounting unless they either intend to liquidate  
the Group or the parent Company or to cease operations, or have no realistic 
alternative but to do so. 

The Directors are responsible for keeping adequate accounting records that are 
sufficient to show and explain the parent Company’s transactions and disclose with 
reasonable accuracy at any time the financial position of the parent Company and 
enable them to ensure that its financial statements comply with the Companies Act 
2006. They are responsible for such internal control as they determine is necessary  
to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error, and have general responsibility for 
taking such steps as are reasonably open to them to safeguard the assets of the 
Group and to prevent and detect fraud and other irregularities. Under applicable law 
and regulations, the Directors are also responsible for preparing a Strategic Report, 
Directors’ Report, Directors’ Remuneration Report and Corporate Governance 
Statement that complies with that law and those regulations. 

The Directors are responsible for the maintenance and integrity of the corporate  
and financial information included on the Company’s website. Legislation in the UK 
governing the preparation and dissemination of financial statements may differ  
from legislation in other jurisdictions.

By order of the Board

Chris Kennedy
Group CFO
5 March 2020
ITV plc
Registered Number: 4967001

148 

ITV plc  Annual Report and Accounts 2019

Governance> Financial Statements 

Financial Statements 

In this  
section 

The financial statements have been presented in a style that attempts to make them less complex and more 
relevant to shareholders. We have grouped the note disclosures into five sections: ‘Basis of Preparation’, 
‘Results for the Year’, ‘Operating Assets and Liabilities’, ‘Capital Structure and Financing Costs’ and ‘Other 
Notes’. Each section sets out the accounting policies applied in producing the relevant notes, along with 
details of any key judgements and estimates used. The purpose of this format is to provide readers with  
a clearer understanding of what drives financial performance of the Group. The aim of the text in boxes  
is to provide commentary on each section, or note, in plain English. 

Keeping  
it simple 

Notes to the financial statements provide information required by statute, accounting standards or Listing 
Rules to explain a particular feature of the financial statements. The notes are a part of the financial 
statements and will also provide explanations and additional disclosure to assist readers’ understanding  
and interpretation of the Annual Report and the financial statements. 

Contents 
Independent Auditor’s Report to the members of ITV plc only 

Primary Statements 
Consolidated Income Statement 
Consolidated Statement of Comprehensive Income 
Consolidated Statement of Financial Position 
Consolidated Statement of Changes in Equity 
Consolidated Statement of Cash Flows 

Section 1: Basis of Preparation 

Section 2: Results for the Year 
2.1 Profit before tax 
2.2 Exceptional items 
2.3 Taxation 
2.4 Earnings per share 

Section 3: Operating Assets and Liabilities 
3.1 Working capital 
3.2 Property, plant and equipment 
3.3 Intangible assets 
3.4 Acquisitions 
3.5 Investments 
3.6 Provisions 
3.7 Pensions 

Section 4: Capital Structure and Financing Costs 
4.1 Net debt 
4.2 Borrowings 
4.3 Managing market risks: derivative financial instruments 
4.4 Net financing costs 
4.5 Fair value hierarchy 
4.6 Lease liabilities 
4.7 Equity 
4.8 Share-based compensation 

Section 5: Other Notes 
5.1 Related party transactions 
5.2 Contingent assets and liabilities 
5.3 Subsidiaries exempt from audit 

ITV plc Company Financial Statements 

Notes to the ITV plc Company Financial Statements 

150 

157 
157 
158 
159 
160 
162 

163 

167 
167 
173 
174 
177 

179 
179 
184 
186 
191 
193 
194 
195 

204 
204 
206 
208 
212 
213 
215 
216 
217 

219 
219 
220 
221 

222 

224 

149 
149

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
Financial Statements 

Independent Auditor’s Report to the 
members of ITV plc 

1. Our opinion is unmodified 
We have audited the financial statements of ITV plc (“the Company”) for the year ended 31 December 2019 which comprise the consolidated 
income statement, consolidated statement of comprehensive income, consolidated statement of financial position, consolidated statement  
of changes in equity, consolidated statement of cash flows, company balance sheet, company statement of changes in equity, and the related 
notes, including the accounting policies. 

In our opinion: 

•  the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as at 31 December 2019  

and of the Group’s profit for the year then ended; 

•  the Group financial statements have been properly prepared in accordance with International Financial Reporting Standards as adopted  

by the European Union; 

•  the parent Company financial statements have been properly prepared in accordance with UK accounting standards, including FRS 101 

Reduced Disclosure Framework; and 

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group 

financial statements, Article 4 of the IAS Regulation. 

Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities are 
described below. We believe that the audit evidence we have obtained is a sufficient and appropriate basis for our opinion. Our audit opinion is 
consistent with our report to the Audit and Risk Committee. 

We were first appointed as auditor by the directors in December 2003 prior to the Company becoming the parent company of the now ITV 
Group on 2 February 2004. The period of total uninterrupted engagement is for the 16 financial years ended 31 December 2019. We have 
fulfilled our ethical responsibilities under, and we remain independent of the Group in accordance with, UK ethical requirements including the 
FRC Ethical Standard as applied to listed public interest entities. No non-audit services prohibited by that standard were provided.  

2. Key audit matters: our assessment of risks of material misstatement 
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial statements and 
include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which had 
the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team.  
We summarise below the key audit matters, in decreasing order of audit significance, in arriving at our audit opinion above, together with our 
key audit procedures to address those matters and, as required for public interest entities, our results from those procedures. These matters 
were addressed, and our results are based on procedures undertaken, in the context of, and solely for the purpose of, our audit of the financial 
statements as a whole, and in forming our opinion thereon, and consequently are incidental to that opinion, and we do not provide a separate 
opinion on these matters.

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> Independent Auditor’s Report to the members of ITV plc  

The risk 

Our response 

Earnout liability: £165m (2018: £107m) Risk vs 2018: New 
Refer to page 102 (Audit and Risk Committee report), page 182 (accounting policy) and page 182 (financial disclosures) 

Subjective estimate 
Acquisition-related liabilities include performance based, employment-
linked earnouts which are estimated future payments to previous 
owners of the businesses acquired by the Group (the “earnout liability”). 
The estimated future payments are often based on a multiple of 
profits of the acquired entity. The most significant earnout relates to 
the acquisition of Talpa Media in 2015. The earnout period ends on  
31 March 2020, with the liability for the final payout calculated based  
on a multiple of average EBITDA for the three year period ended  
31 December 2019 under the terms of the Sales & Purchase 
Agreement (the “SPA”).  

Due to the size of the business and the multiple applied, the earnout 
liability at 31 December 2019 is material to the Group financial 
statements. There is judgement involved in relation to the interpretation 
under the SPA of certain transactions for the purposes of the earnout 
calculation including the treatment of the insured trade receivable. 

The effect of these matters is that, as part of our risk assessment,  
we determined that the Talpa earnout liability has a high degree  
of estimation uncertainty, with a potential range of reasonable 
outcomes greater than our materiality for the financial statements 
as a whole, and possibly many times that amount. The financial 
statements (note 3.1.5) disclose the range estimated by the Group. 

Our procedures included:  

•  Enquiry of external advisors: assessing correspondence and 

discussions with the Group’s external advisors in relation to the 
merits of the treatments supporting the estimated liability. 

•  Tests of details: assessing the calculation of the earnout payment 
with reference to the terms of the Sale and Purchase Agreement. 
We challenged management on their treatment of certain 
transactions including the insured trade receivable for the purpose 
of the calculation with reference to the contract terms. 
•  Management representations: obtaining management 

representations to confirm that the calculation represents 
management’s best estimate based on the information available. 

•  Assessing transparency: assessing the adequacy of the Group’s 

disclosures in relation to the earnout liability.  

Our results:  

•  We found the resulting estimate of the earnout liability and the 

related disclosures to be acceptable (2018: acceptable). 

Total Advertising Revenue: £1,768 million (2018: £1,795 million) Risk vs 2018: ◄ ►, 
Refer to page 102 (Audit and Risk Committee report), page 167 (accounting policy) and pages 168 to 170 (financial disclosures) 

Our procedures included:  

•  Control operation: testing of controls, assisted by our own IT 
specialists, including those over: segregation of duties; input of 
annual deal terms with agencies; input of individual campaigns’ 
terms and pricing; comparison of those terms and pricing data 
against the related contracts with advertising agencies; link to 
transmission/viewer data; and the system generated calculation  
of deal debt for each campaign. 

•  Tests of details: challenging the year-end deal debt positions based 
on comparison with customers’ correspondence and agreed terms 
of business. 

•  Tests of details: testing that the revenue is recognised post 

transmission by matching the transmissions to the corresponding 
spots and by agreeing invoices to subsequent cash receipts on a 
sample basis.  

•  Assessing disclosures: assessing the adequacy of the Group's 

disclosures in respect of the accounting policy on revenue recognition. 

Our results:  

•  From the evidence we obtained we found the resulting amount  
of recorded spot advertising to be acceptable (2018: acceptable). 

Accounting treatment 
The majority of the Group’s advertising revenue is subject to regulation 
under Ofcom’s Contract Rights Renewal system (‘CRR’). CRR works by 
ensuring that the annual share of TV advertising that will be placed 
with the Group by each advertising agency can change in relation to 
the viewing figures for commercial television that it delivers. The CRR 
system, the pricing of the annual contractual arrangements with 
advertising agencies and the details of each advertising campaign, 
together with the related processes and controls, are complex. 

Our risk relates to the largest component of total advertising –  
spot advertising. 

In particular, the complexity of the pricing mechanism means it is possible 
for a difference to arise between the price received by the Group for an 
advertising campaign and the value it delivered, mainly as a result of the 
actual viewing figures differing from the expected level for the campaign. 
Where the Group has over-delivered viewers this is referred to as a ‘deal 
credit’, or a ‘deal debt’ where delivery has fallen short. Rather than the 
price paid for that campaign being adjusted at the end of the campaign, 
these differences are noted for each agency and then taken into account 
when agreeing either future campaigns or the annual contract. A net deal 
debt position with an agency is recorded in the Group’s accounts, as a 
liability. Net deal credit positions are not recognised. 

Spot advertising as the main component of total advertising is 
therefore considered a significant risk due to: 

•  The complexity of contractual agreements with advertising agencies;  
•  The complexity of the systems and processes of control used to 

record revenue; and 

•  The judgement involved in determining any deal debt liability at the 

period end. 

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Financial Statements 

Independent Auditor’s Report to the 
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The risk 

Our response 

Non-advertising revenue – Studios £1,822m million (2018: £1,670 million) Risk vs 2018: ◄ ► 
Refer to page 102 (Audit and Risk Committee report), pages 167 to 168 (accounting policy) and pages 168 to 170 (financial disclosures)   

Accounting treatment  
Non-advertising revenue includes revenue from: programme 
production and the sale of programme rights within the Studios 
segment; transmission supply arrangements and the pay and 
interactive revenue within the Broadcast segment.  

Our risk relates to the non-advertising revenue within the Studios 
segment due to the nature of revenue recognition.  

Recognition of revenue is driven by the specific terms of the related 
contracts and is considered to be a significant risk as the terms of  
the contracts are varied and can be complex, with the result that 
accounting for the revenue generated in any given period can require 
judgement. Specifically judgement has been applied in determining 
the separate performance obligations and the timing of the revenue 
recognition of each. Due to the contractual nature of these revenue 
streams, the focus of our work is on the risks associated with 
significant one-off contracts. 

Our procedures included:   

•  Accounting analysis: considering the Group’s revenue recognition 

policies against the relevant accounting standards.  

•  Tests of details: on a sample basis, including significant one-off 
contracts, for revenue contracts entered into during the year, 
assessing whether revenue had been recognised in accordance  
with the contractual terms in the correct accounting period,  
given the requirements of the relevant accounting policy.  
•  Assessing disclosures: assessing the adequacy of the Group’s 

disclosures in respect of the accounting policy on revenue recognition.  

Our results:   

•  From the evidence we obtained we found the resulting amount  

of recorded non-advertising revenue within the Studios segment  
to be acceptable (2018: acceptable).  

Gross defined benefit pension scheme obligations £4,037 million (2018: £3,719 million) Risk vs 2018: ◄ ►   
Refer to page 102 (Audit and Risk Committee report), page 195 and 196 (accounting policy) and pages 196 to 203 (financial disclosures) 

Subjective valuation  
Significant estimates are made in determining the key assumptions 
used in valuing the Group's gross defined benefit pension scheme 
obligations. When making these assumptions the directors take 
independent actuarial advice relating to their appropriateness.  

The valuation of the gross defined benefit pension scheme obligations 
is considered a significant risk given the quantum of the gross defined 
benefit pension scheme obligations and that a small change in 
assumptions can have a material financial impact on the Group.  

The effect of these matters is that, as part of our risk assessment,  
we determined that the gross defined benefit pension scheme 
obligations have a high degree of estimation uncertainty, with a 
potential range of reasonable outcomes greater than our materiality 
for the financial statements as a whole, and possibly many times 
that amount. The financial statements (note 3.7) disclose the 
sensitivity estimated by the Group. 

Our procedures included:  

•  Benchmarking assumptions: challenging the key assumptions 

applied in determining the Group's gross defined benefit pension 
scheme obligations, being the discount rate, inflation rate and 
mortality/life expectancy against externally derived data, with the 
support of our own actuarial specialists.  

•  Assessing disclosures: assessing the adequacy of the Group’s 

disclosures in respect of the sensitivity of the gross defined benefit 
pension scheme obligations to these assumptions.  

Our results: 

•  From the evidence we obtained we found the resulting valuation  
of the gross defined benefit pension scheme obligations to be 
acceptable (2018: acceptable).  

Recoverability of the parent Company’s investment in, and amounts due from, its subsidiaries Investment carrying value £2,733 million 
(2018: £2,286 million), and amounts due from subsidiaries £4,541 million (2018: £4,167 million) Risk vs 2018: ◄ ► 
Refer to page 224 (accounting policy) and pages 226 (financial disclosures)   

Low risk, high value  
The carrying amount of the parent Company’s investments in, and 
amounts due from, its subsidiaries represents 37% and 61% (2018: 
35% and 64%) of the Company’s total assets respectively. Their 
recoverability is not at a high risk of significant misstatement or 
subject to significant judgement. However, due to their materiality  
in the context of the parent Company financial statements, this is 
considered to be the area that had the greatest effect on our overall 
parent Company audit. 

Our procedures included:  

•  Tests of details: comparing the carrying amount of 100% of 

investments with the relevant subsidiaries’ draft balance sheet to 
identify whether their net assets, being an approximation of their 
minimum recoverable amount, were in excess of their carrying 
amount; assessing 100% of amounts due from subsidiaries to identify, 
with reference to the relevant debtors’ draft balance sheet, whether 
they have a positive net asset value and therefore coverage of the 
debt owed, and assessing whether those subsidiaries have historically 
been profit-making. 

Our results: 

•  We found the Group’s assessment of the recoverability of the 
investment in, and amounts due from, its subsidiaries to be 
acceptable (2018: acceptable). 

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> Independent Auditor’s Report to the members of ITV plc  

3. Our application of materiality and an overview of the scope of our audit 
Materiality for the Group financial statements as a whole was set at £23.0m (2018: £28.0m), determined with reference to a benchmark of 
Group profit before tax, normalised to exclude the gain on sale of non-current assets disclosed in note 2.2, of £468m, of which materiality 
represents 4.9% (2018: 4.9% of Group profit before tax normalised to exclude pension exceptional items, of £563m). The Group team 
performed procedures on the items excluded from normalised Group profit before tax. 

Materiality for the parent Company financial statements as a whole was set at £22.0m (2018: £27.0m), determined with reference to a 
benchmark of the company total assets, of which it represents 0.3% (2018: 0.4%). 

We agreed to report to the Audit and Risk Committee any corrected or uncorrected identified misstatements exceeding £1.15m (2018: £1.4m), 
in addition to other identified misstatements that warranted reporting on qualitative grounds. 

Scoping and coverage 

 Revenue

Full scope audit 

76%

Specified risk-based
audit procedures 

Out of scope 

10%

14%

 Profit before tax
Full scope audit 

Specified risk-based
audit procedures 

Out of scope 

96%

1%

3%

 Total assets

Group audited 

89%

Specified risk-based
audit procedures 

Out of scope 

3%

8%

Of the Group's 6 (2018: 6) components, we subjected 3 (2018: 3) to full scope audits for Group purposes and 2 (2018: 2) to specified risk-focused 
audit procedures. The latter were not individually financially significant enough to require a full scope audit for Group purposes, but did present 
specific individual risks that needed to be addressed. For these 2 components, the specified risk-focused procedures were performed over 
revenue, stock, contract assets and liabilities, debtors and cash. 

For the remaining component, we performed analysis at an aggregated Group level to re-examine our assessment that there were no 
significant risks of material misstatement within these. The Group team performed procedures on the items excluded from normalised Group 
profit before tax. 

The Group audit team approved the component materiality levels, which ranged from £2.5 million to £22.0 million (2018: £5.0 million to  
£27.0 million), having regard to the mix of size and risk profile of the Group across the components. The work on 3 of the 6 components (2018:  
3 of the 6 components) was performed by component auditors and the rest, including the audit of the parent company, was performed by the 
Group team. 

Detailed audit instructions were sent to the component auditors. These instructions covered the significant audit areas that should be covered 
by these audits (which included the relevant risks of material misstatement detailed above) and set out the information required to be reported 
back to the Group audit team. Telephone conference meetings were held with component auditors throughout the audit. The Group audit 
team also visited the component in the Netherlands. At these meetings, the findings reported to the Group team were discussed in more detail, 
and any further work required by the Group team was then performed by the component auditor. 

Together the above audit and the specified audit procedures covered 86% (2018: 88%) of Group revenue, 97% (2018: 95%) of Group profit 
before taxation; and 92% (2018: 91%) of total Group assets.  

4. We have nothing to report on going concern 
The Directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Company or the Group 
or to cease their operations, and as they have concluded that the Company’s and the Group’s financial position means that this is realistic.  
They have also concluded that there are no material uncertainties that could have cast significant doubt over their ability to continue as a going 
concern for at least a year from the date of approval of the financial statements (“the going concern period”). 

Our responsibility is to conclude on the appropriateness of the Directors’ conclusions and, had there been a material uncertainty related to 
going concern, to make reference to that in this audit report. However, as we cannot predict all future events or conditions and as subsequent 
events may result in outcomes that are inconsistent with judgements that were reasonable at the time they were made, the absence of 
reference to a material uncertainty in this auditor's report is not a guarantee that the Group and the Company will continue in operation. 

In our evaluation of the Directors’ conclusions, we considered the inherent risks to the Group’s and Company’s business model and analysed 
how those risks might affect the Group’s and Company’s financial resources or ability to continue operations over the going concern period.  
The risks that we considered most likely to adversely affect the Group’s and Company’s available financial resources over this period were:  

•  The Broadcast division experiencing a significant and sharp decline in advertising revenues due to broader economic downturn; and 

•  A number of key programme brands within the Studios division not being recommissioned.

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Financial Statements 

Independent Auditor’s Report to the 
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As these were risks that could potentially cast significant doubt on the Group’s and the Company's ability to continue as a going concern, we 
considered sensitivities over the level of available financial resources indicated by the Group’s financial forecasts taking account of reasonably 
possible (but not unrealistic) adverse effects that could arise from these risks individually and collectively and evaluated the achievability of the 
actions the Directors consider they would take to improve the position should the risks materialise. We also considered less predictable but 
realistic second order impacts, such as the impact of Brexit and the significant downturn in advertising revenues, and a significant change in 
pension funding obligations following the triennial valuation in 2020, which could result in a rapid reduction of available financial resources. 

Based on this work, we are required to report to you if: 

•  we have anything material to add or draw attention to in relation to the Directors’ statement in Section 1 on page 163 to the financial 

statements on the use of the going concern basis of accounting with no material uncertainties that may cast significant doubt over the 
Group and Company’s use of that basis for a period of at least twelve months from the date of approval of the financial statements; or 

•  the related statement under the Listing Rules set out on page 148 is materially inconsistent with our audit knowledge. 

We have nothing to report in these respects, and we did not identify going concern as a key audit matter. 

5. We have nothing to report on the other information in the Annual Report and Accounts 
The Directors are responsible for the other information presented in the Annual Report together with the financial statements. Our opinion on 
the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, except as explicitly 
stated below, any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether, based on our financial statements audit work, the 
information therein is materially misstated or inconsistent with the financial statements or our audit knowledge. Based solely on that work  
we have not identified material misstatements in the other information. 

Strategic Report and Directors’ Report 
Based solely on our work on the other information: 

•  we have not identified material misstatements in the Strategic Report and the Directors’ Report; 

•  in our opinion the information given in those reports for the financial year is consistent with the financial statements; and 

•  in our opinion those reports have been prepared in accordance with the Companies Act 2006. 

Directors’ remuneration report  
In our opinion the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006.  

Disclosures of emerging and principal risks and longer-term viability  
Based on the knowledge we acquired during our financial statements audit, we have nothing material to add or draw attention to in relation to: 

•  the Directors’ confirmation within the viability statement on page 78 that they have carried out a robust assessment of the emerging  
and principal risks facing the Group, including those that would threaten its business model, future performance, solvency and liquidity; 

•  the Principal Risks disclosures describing these risks and explaining how they are being managed and mitigated; and 

•  the Directors’ explanation in the viability statement of how they have assessed the prospects of the Group, over what period they have done 
so and why they considered that period to be appropriate, and their statement as to whether they have a reasonable expectation that the 
Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any related 
disclosures drawing attention to any necessary qualifications or assumptions. 

Under the Listing Rules we are required to review the viability statement. We have nothing to report in this respect. 

Our work is limited to assessing these matters in the context of only the knowledge acquired during our financial statements audit. As we 
cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with judgements that 
were reasonable at the time they were made, the absence of anything to report on these statements is not a guarantee as to the Group’s  
and Company’s longer-term viability. 

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> Independent Auditor’s Report to the members of ITV plc  

Corporate governance disclosures  
We are required to report to you if: 

•  we have identified material inconsistencies between the knowledge we acquired during our financial statements audit and the Directors’ 
statement that they consider that the Annual Report and financial statements taken as a whole is fair, balanced and understandable and 
provides the information necessary for shareholders to assess the Group’s position and performance, business model and strategy; or 

•  the section of the annual report describing the work of the Audit and Risk Committee does not appropriately address matters 

communicated by us to the Audit and Risk Committee. 

We are required to report to you if the Corporate Governance Statement does not properly disclose a departure from the provisions of the  
UK Corporate Governance Code specified by the Listing Rules for our review. 

We have nothing to report in these respects. 

6. We have nothing to report on the other matters on which we are required to report by exception 
Under the Companies Act 2006, we are required to report to you if, in our opinion: 

•  adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not been received from 

branches not visited by us; or 

•  the parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 

accounting records and returns; or 

•  certain disclosures of directors’ remuneration specified by law are not made; or 

•  we have not received all the information and explanations we require for our audit. 

We have nothing to report in these respects. 

7. Respective responsibilities  
Directors’ responsibilities  
As explained more fully in their statement set out on page 148, the Directors are responsible for: the preparation of the financial statements 
including being satisfied that they give a true and fair view; such internal control as they determine is necessary to enable the preparation  
of financial statements that are free from material misstatement, whether due to fraud or error; assessing the Group and parent Company’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and using the going concern basis of 
accounting unless they either intend to liquidate the Group or the parent Company or to cease operations, or have no realistic alternative  
but to do so. 

Auditor’s responsibilities  
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or other irregularities (see below), or error, and to issue our opinion in an auditor’s report. Reasonable assurance is a high 
level of assurance, but does not guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud, other irregularities or error and are considered material if, individually or in aggregate,  
they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements.  

A fuller description of our responsibilities is provided on the FRC’s website at www.frc.org.uk/auditorsresponsibilities.  

Irregularities – ability to detect  
We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements from our 
general commercial and sector experience, through discussion with the Directors and other management (as required by auditing standards), 
from inspection of the Group’s regulatory and legal correspondence and discussed with the Directors and other management the policies  
and procedures regarding compliance with laws and regulations. We communicated identified laws and regulations throughout our team and 
remained alert to any indications of non-compliance throughout the audit. This included communication from the Group to component audit 
teams of relevant laws and regulations identified at Group level. The potential effect of these laws and regulations on the financial statements 
varies considerably. 

First, the Group is subject to laws and regulations that directly affect the financial statements including financial reporting legislation (including 
related companies legislation), distributable profits legislation, taxation legislation, and we assessed the extent of compliance with these laws 
and regulations as part of our procedures on the related financial statement items.  

Secondly, the Group is subject to many other laws and regulations where the consequences of non-compliance could have a material effect on 
amounts or disclosures in the financial statements, for instance through the imposition of fines or litigation or the loss of the Group’s licence  
to operate. We identified the following areas as those most likely to have such an effect: broadcasting and media regulations, anti-trust and 
competition law compliance, anti-bribery and corruption, data privacy and health and safety recognising the nature of the Group’s activities. 

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Financial Statements 

Independent Auditor’s Report to the 
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Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the directors 
and other management and inspection of regulatory and legal correspondence, if any. Through these procedures, we became aware of actual 
or suspected non-compliance and considered the effect as part of our procedures on the related financial statement items. The identified 
actual or suspected non-compliance was not sufficiently significant to our audit to result in our response being identified as a key audit matter. 

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the 
financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example,  
the further removed non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial 
statements, the less likely the inherently limited procedures required by auditing standards would identify it. In addition, as with any audit, there 
remained a higher risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or 
the override of internal controls. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance 
with all laws and regulations. 

8. The purpose of our audit work and to whom we owe our responsibilities    
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit 
work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in an auditor’s 
report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the 
Company and the Company’s members, as a body, for our audit work, for this report, or for the opinions we have formed.  

Paul Sawdon (Senior Statutory Auditor)  
for and on behalf of KPMG LLP, Statutory Auditor  
Chartered Accountants  
15 Canada Square  
London  
E14 5GL  
5 March 2020

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> Primary Statements 

Consolidated Income Statement 

For the year ended 31 December 

Revenue 
Operating costs 
Operating profit 

Presented as: 
Earnings before interest, tax and amortisation (EBITA) before exceptional items 
Operating exceptional items 
Amortisation and impairment 
Operating profit 

Financing income 
Financing costs 
Net financing costs 
Share of profits of joint ventures and associated undertakings 
Gain on sale of non-current assets (exceptional items) 
Profit before tax 
Taxation 
Profit for the year 

Profit attributable to: 
Owners of the Company 
Non-controlling interests 
Profit for the year 

Earnings per share 
Basic earnings per share 
Diluted earnings per share 

Note 

2.1 

2.1 
2.2 
3.3, 3.5 

4.4 
4.4 
4.4 
3.5 
2.2, 3.2 

2.3 

4.7.6 

 2019 
£m 

3,308 
(2,773) 
535 

693 
(84) 
(74) 
535 

12 
(80) 
(68) 
1 
62 
530 
(52) 
478 

473 
5 
478 

2.4 
2.4 

11.8p 
11.8p 

2018 
£m 

3,211 
(2,611) 
600 

785 
(93) 
(92) 
600 

3 
(46) 
(43) 
– 
10 
567 
(97) 
470 

466 
4 
470 

11.7p 
11.6p 

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Financial Statements 

Consolidated Statement of Comprehensive Income 

For the year ended 31 December 

Profit for the year 

Other comprehensive (loss)/income: 
Items that are or may be reclassified to profit or loss 
Revaluation of financial assets 
Net (loss)/gain on cash flow hedges and costs of hedging  
Share of losses of joint ventures and associated undertakings 
Exchange differences on translation of foreign operations (net of hedging) 
Items that will never be reclassified to profit or loss 
Remeasurement losses on defined benefit pension schemes 
Income tax credit on items that will never be reclassified 
Other comprehensive loss for the year, net of income tax 
Total comprehensive income for the year 

Total comprehensive income attributable to: 
Owners of the Company 
Non-controlling interests 
Total comprehensive income for the year 

Note 

4.7.4 
4.7.3 

4.7.3 

3.7 
2.3 

4.7.6 

 2019 
£m 

478 

9 
(17) 
– 
(11) 

(134) 
20 
(133) 
345 

340 
5 
345 

2018 
£m 

470 

(1) 
7 
(15) 
12 

(52) 
8 
(41) 
429 

425 
4 
429 

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ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Primary Statements  

Consolidated Statement of Financial Position 

Non-current assets 
Property, plant and equipment 
Intangible assets 
Investments in joint ventures, associates and equity investments 
Derivative financial instruments 
Distribution rights 
Contract assets 
Defined benefit pension surplus 
Other pension asset 
Deferred tax asset 

Current assets 
Programme rights and other inventory 

Trade and other receivables due within one year 
Trade and other receivables due after more than one year 

Trade and other receivables 
Contract assets 
Current tax receivable 
Derivative financial instruments 
Cash and cash equivalents 
Asset held for sale 

Current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 

Trade and other payables due within one year 
Trade payables due after more than one year 

Trade and other payables 
Contract liabilities 
Current tax liabilities 
Provisions 

Net current assets 
Non-current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 
Defined benefit pension deficit 
Deferred tax liabilities 
Other payables 
Provisions 

Net assets 

Attributable to equity shareholders of the parent company 
Share capital 
Share premium 
Merger and other reserves 
Translation reserve 
Fair value reserve 
Retained earnings 
Total equity attributable to equity shareholders of the parent company 
Non-controlling interests 
Total equity 

Note 

3.2 
3.3 
3.5 
4.3 
3.1.2 
3.1.6 
3.7 
3.7 
2.3 

3.1.1 
3.1.3 
3.1.3 

3.1.6 
2.3 
4.3 
4.1 
3.2 

4.1, 4.2 
4.6 
4.3 
3.1.4 
3.1.4 

3.1.6 
2.3 
3.6 

4.1, 4.2 
4.6 
4.3 
3.7 
2.3 
3.1.5 
3.6 

4.7.1 
4.7.1 
4.7.2 
4.7.3 
4.7.4 
4.7.5 

4.7.6 

The accounts were approved by the Board of Directors on 5 March 2020 and were signed on its behalf by:
Chris Kennedy  
Group Chief Financial Officer 

31 December 
 2019 
£m 

31 December 
2018 
£m 

269 
1,592 
52 
– 
22 
3 
17 
58 
47 
2,060 

323 
413 
63 
476 
442 
15 
6 
246 
– 
1,508 

(10) 
(25) 
(5) 
(917) 
(61) 
(978) 
(219) 
(81) 
(2) 
(1,320) 
188 

(1,016) 
(64) 
(43) 
(162) 
(29) 
(51) 
(5) 
(1,370) 
878 

403 
174 
224 
32 
14 
1 
848 
30 
878 

191 
1,614 
51 
26 
29 
– 
19 
49 
38 
2,017 

298 
355 
71 
426 
470 
15 
2 
95 
85 
1,391 

(54) 
– 
(4) 
(768) 
(49) 
(817) 
(255) 
(115) 
(16) 
(1,261) 
130 

(993) 
– 
(1) 
(106) 
(64) 
(130) 
(4) 
(1,298) 
849 

403 
174 
206 
60 
5 
(33) 
815 
34 
849 

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Financial Statements 

Consolidated Statement of Changes in Equity  

Attributable to equity shareholders of the parent company 

Share 
capital 
£m 

403 

Note 

4.7 

Share 
premium 
£m 

Merger 
and other 
reserves 
£m 

Translation 
reserve 
£m 

Fair value 
 reserve 
£m 

Retained 
earnings 
£m 

174 

206 

60 

(33) 

Non- 
controlling 
interests 
£m 

34 

Total 
£m 

815 

Total 
equity 
£m 

849 

5 

– 

9 

– 

– 

– 

– 

9 

9 

– 

– 
– 

– 
– 
– 
14 

473 

473 

– 

– 

– 

9 

(17) 

(11) 

(134) 

(134) 

20 

20 

(114) 

(133) 

359 

340 

5 

– 

– 

– 

– 

– 

– 

5 

478 

9 

(17) 

(11) 

(134) 

20 

(133) 

345 

(320) 

(320) 

(2) 

(322) 

10 
– 

(4) 
(314) 
(11) 
1 

10 
– 

(4) 
(314) 
7 
848 

– 
– 

– 
(2) 
(7) 
30 

10 
– 

(4) 
(316) 
– 
878 

Balance at 1 January 2019 
Total comprehensive income/(loss)  
for the year 
Profit for the year 
Other comprehensive income/(loss) 
Revaluation of financial assets 
Net loss on cash flow hedges and costs 
of hedging 
Exchange differences on translation of 
foreign operations (net of hedging) 
Remeasurement loss on defined benefit 
pension schemes 
Income tax credit on other 
comprehensive income 
Total other comprehensive 
(loss)/income 
Total comprehensive (loss)/income  
for the year 
Transactions with owners, recorded 
directly in equity 
Contributions by and distributions  
to owners 
Equity dividends 
Movements due to share-based 
compensation 
Tax on items taken directly to equity 
Purchase of own shares via employees’ 
benefit trust 
Total transactions with owners 
Changes in non-controlling interests (a) 
Balance at 31 December 2019 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 
– 
– 
403 

– 
– 
– 
174 

– 
– 
18 
224 

4.7.4 

4.7.3 

4.7.3 

3.7 

2.3 

4.8 
2.3 

4.8 

4.7.6 
4.7 

– 

– 

(17) 

(11) 

– 

– 

(28) 

(28) 

– 

– 
– 

– 
– 
– 
32 

(a)  Movements reported in merger and other reserves include a put option for the acquisition of non-controlling interests. 

160 
160 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Primary Statements  

Balance at 1 January 2018 (restated*) 
Total comprehensive income/(loss)  
for the year 
Profit for the year 
Other comprehensive income/(loss) 
Revaluation of financial assets 
Net gain on cash flow hedges and costs of 
hedging 
Exchange differences on translation of foreign 
operations (net of hedging) 
Remeasurement loss on defined benefit 
pension schemes 
Share of losses of joint ventures and associated 
undertakings 
Income tax credit on other comprehensive 
income 
Total other comprehensive  
(loss)/income 
Total comprehensive (loss)/income  
for the year 
Transactions with owners, recorded  
directly in equity 
Contributions by and distributions  
to owners 
Equity dividends 
Movements due to share-based compensation 
Tax on items taken directly to equity 
Purchase of own shares via employees’  
benefit trust 
Total transactions with owners 
Changes in non-controlling interests (a) 
Balance at 31 December 2018 

Attributable to equity shareholders of the parent company 

Note 

Share 
capital 
£m 

403 

Share 
premium 
£m 

Merger 
and other 
reserves 
£m 

Translation 
reserve 
£m 

Fair value 
 reserve 
£m 

Retained 
earnings 
£m 

174 

199 

41 

6 

(136) 

Non- 
controlling 
interests 
£m 

45 

Total 
£m 

687 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 
– 

– 
– 
– 
403 

– 
– 
– 
174 

– 
– 
7 
206 

4.7.4 

4.7.3 

4.7.3 

3.7 

2.3 

4.8 
2.3 

4.8 

4.7.5 
4.7 

– 

– 

7 

12 

– 

– 

– 

19 

19 

– 
– 
– 

– 
– 
– 
60 

– 

466 

466 

– 

– 

– 

(1) 

7 

12 

(52) 

(52) 

(15) 

(15) 

8 

8 

(59) 

(41) 

407 

425 

4 

– 

– 

– 

– 

– 

– 

– 

4 

(315) 
10 
6 

(5) 
(304) 
– 
(33) 

(315) 
10 
6 

(5) 
(304) 
7 
815 

(8) 
– 
– 

– 
(8) 
(7) 
34 

(1) 

– 

– 

– 

– 

– 

(1) 

(1) 

– 
– 
– 

– 

– 
5 

(a)  Movements reported in merger and other reserves include a put option for the acquisition of non-controlling interests. 

 *   The Group has applied IFRS 15 ‘Revenue from Contracts with Customers’ and IFRS 9 ‘Financial Instruments’ at 1 January 2018. Under the transition method chosen, the comparative 

information has been restated. 

Total 
equity 
£m 

732 

470 

(1) 

7 

12 

(52) 

(15) 

8 

(41) 

429 

(323) 
10 
6 

(5) 
(312) 
– 
849 

161 
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Financial Statements 

Consolidated Statement of Cash Flows 

For the year ended 31 December 

Note 

£m 

Cash flows from operating activities 
Cash generated from operations before exceptional items 
Cash flow relating to operating exceptional items: 

Operating exceptional items 
Increase in exceptional payables  
(Increase)/decrease in exceptional prepayments and other receivables 

Cash inflow/(outflow) from exceptional items 
Cash generated from operations 
Defined benefit pension deficit funding 
Interest received 
Interest paid on bank and other loans 
Net taxation paid 

Net cash inflow from operating activities 

Cash flows from investing activities 
Acquisition of subsidiary undertaking, net of cash acquired 
Acquisition of property, plant and equipment 
Acquisition of intangible assets 
Acquisition of investments 
Proceeds from sale of property, plant and equipment 
Proceeds from sale of assets held for sale 
Purchase of gilts (other pension assets) 
Loans granted to associates and joint ventures 
Loans repaid by associates and joint ventures 
Dividends received from investments 
Net cash inflow/(outflow) from investing activities 

Cash flows from financing activities 
Bank and other loans – amounts repaid 
Bank and other loans – amounts raised 
Payment of lease liabilities 
Equity dividends paid 
Acquisition of non-controlling interests 
Dividends paid to non-controlling interests 
Purchase of own shares via employees’ benefit trust 
Net cash outflow from financing activities 

Net increase/(decrease) in cash and cash equivalents 

2.1 

2.2 

3.4 

(84) 
98 
(2) 

(74) 
30 
(84) 
(108) 

(11) 
(30) 
(38) 
(18) 
– 
146 
– 
(5) 
1 
1 

(931) 
968 
(35) 
(320) 
(41) 
(2) 
(4) 

Cash and cash equivalents at 1 January 
Effects of exchange rate changes and fair value movements 
Cash and cash equivalents at 31 December 

4.1 

4.1 

2019 
£m 

696 

12 
708 

(236) 
472 

2018 
£m 

730 

(90) 
640 

(216) 
424 

£m 

(93) 
1 
2 

(82) 
10 
(52) 
(92) 

– 
(56) 
(26) 
(13) 
17 
– 
(11) 
(4) 
– 
– 

46 

(93) 

(422) 
400 
– 
(315) 
(10) 
(8) 
(5) 

(365) 

153 

95 
(2) 
246 

(360) 

(29) 

126 
(2) 
95 

162 
162 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Section 1: Basis of Preparation 

Notes to the Financial Statements 
Section 1: Basis of Preparation 

In this  
section 

This section sets out the Group’s accounting policies that relate to the financial 
statements as a whole. Where an accounting policy is specific to one note, the policy  
is described in the note to which it relates. This section also shows new EU endorsed 
accounting standards, amendments and interpretations, and whether they are 
effective in 2019 or later years. We explain how these changes are expected to 
impact the financial position and performance of the Group. 

The financial statements consolidate those of ITV plc (‘the Company’) and its subsidiaries (together referred to as  
the ‘Group’) and the Group’s interests in associates and jointly controlled entities. The Company is domiciled in the  
United Kingdom. 

As required by European Union law (IAS Regulation EC 1606/2002), the Group’s financial statements have been 
prepared in accordance with International Financial Reporting Standards as adopted by the EU (‘IFRS’), and approved  
by the Directors. 

The financial statements are principally prepared on the basis of historical cost. Where other bases are applied,  
these are identified in the relevant accounting policy. 

The parent company financial statements have been prepared in accordance with Financial Reporting Standard 101 
‘Reduced Disclosure Framework’ (‘FRS 101’). 

The notes form part of the financial statements. 

Going concern 
At 31 December 2019, the Group was in a financial net debt position with a positive gross cash balance. The Group  
is in a net current asset position and continues to generate significant cash from operations which enables it to meet  
its obligations.  

As a part of the going concern test, the Group reviews forecasts of the total advertising market to determine the 
impact on ITV’s liquidity position. The Group’s forecasts and projections, taking account of reasonably possible changes 
in trading performance, show that the Group will be able to operate within the level of its current available funding. 

The Group also continues to focus on development of the non-advertising business, and evaluates the impact of 
further investment against the cash headroom of the business. 

After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to 
continue in operation for at least 12 months from the date of this report. Accordingly, the Group continues to adopt  
the going concern basis in preparing its consolidated financial statements. 

Subsidiaries, joint ventures, associates and investments  
Subsidiaries are entities that are directly or indirectly controlled by the Group. Control exists where the Group has  
the power to govern the financial and operating policies of the entity in order to obtain benefits from its activities.  
In assessing control, potential voting rights that are currently exercisable or convertible are taken into account. 

A joint venture is a joint arrangement in which the Group holds an interest under a contractual arrangement where  
the Group and one or more other parties undertake an economic activity that is subject to joint control. The Group 
accounts for its interests in joint ventures using the equity method. Under the equity method, the investment in the 
entity is stated as one line item at cost plus the investor’s share of retained post-acquisition profits and other changes 
in net assets. 

An associate is an entity, other than a subsidiary or joint venture, over which the Group has significant influence. 
Significant influence is the power to participate in, but not control or jointly control, the financial and operating 
decisions of an entity. These investments are also accounted for using the equity method. 

Investments are entities where the Group concludes it does not have significant influence and are held at fair value 
unless the investment is a start-up business, in which case it is valued at cost and assessed for impairment. 

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Financial Statements 

Notes to the Financial Statements 
Section 1: Basis of Preparation continued 

Current/non-current distinction 
Current assets include assets held primarily for trading purposes, cash and cash equivalents, and assets expected to  
be realised in, or intended for sale or use in, the course of the Group’s operating cycle. All other assets are classified  
as non-current assets. 

Current liabilities include liabilities held primarily for trading purposes, liabilities expected to be settled in the course  
of the Group’s operating cycle and those liabilities due within one year from the reporting date. All other liabilities are 
classified as non-current liabilities. 

Classification of financial instruments 
The financial assets and liabilities of the Group are classified into the following financial statement captions in the 
statement of financial position in accordance with IFRS 9 ‘Financial Instruments’: 

•  Loans and receivables – separately disclosed as cash and cash equivalents and trade and other receivables 
•  Financial assets at fair value through OCI – measured at fair value through other comprehensive income 
•  Financial assets/liabilities at fair value through profit or loss – separately disclosed as derivative financial instruments 

in assets/liabilities and included in other payables (put option liabilities and contingent consideration) 

•  Financial liabilities measured at amortised cost – separately disclosed as borrowings and trade and other payables 

Judgement is required when determining the appropriate classification of the Group’s financial instruments.  
Details on the accounting policies for measurement of the above instruments are set out in the relevant note.  
Where unconditional rights to set off financial instruments exist, the Group presents the relevant instruments net  
in the statement of financial position. 

Recognition and derecognition of financial assets and liabilities 
The Group recognises a financial asset or liability when it becomes a party to the contract. Financial instruments are no 
longer recognised in the statement of financial position when the contractual cash flows expire or when the Group no 
longer retains control of substantially all the risks and rewards under the instrument. 

Cash and cash equivalents 
Cash and cash equivalents comprise cash balances and call deposits with a maturity of less than or equal to three months 
from the date of acquisition. The carrying value of cash and cash equivalents is considered to approximate fair value.  

Foreign currencies 
The primary economic environment in which the Group operates is the UK and therefore the consolidated financial 
statements are presented in pounds sterling (‘£’). 

Where Group companies based in the UK transact in foreign currencies, these transactions are translated into pounds 
sterling at the exchange rate on the transaction date. Foreign currency monetary assets and liabilities are translated 
into pounds sterling at the year end exchange rate. Non-monetary assets and liabilities measured at historical cost are 
translated into pounds sterling at the exchange rate on the date of the transaction. Where there is a movement in the 
exchange rate between the date of the transaction and the year end, a foreign exchange gain or loss is recognised in 
the income statement. 

The assets and liabilities of Group companies outside of the UK are translated into pounds sterling at the year end 
exchange rate. The revenue and expenses of these companies are translated into pounds sterling at the average 
monthly exchange rate during the year. Where differences arise between these rates, they are recognised in the 
translation reserve within other comprehensive income.  

The Group’s net investments in companies outside the UK may be hedged where the currency exposure is considered 
to be material. Hedge accounting is implemented on certain foreign currency firm commitments, for which the 
effective portion of any foreign exchange gains or losses is recognised in other comprehensive income (note 4.3). 

Where a forward currency contract is used to manage foreign exchange risk and hedge accounting is not applied,  
any impact of movements in currency for both the forward currency contracts and the assets and liabilities is taken  
to the income statement. 

Exchange differences arising on the translation of the Group’s interests in joint ventures and associates are recognised  
in the translation reserve within other comprehensive income. 

On disposal of a foreign subsidiary, an interest in a joint venture or an associate, the related translation reserve is 
released to the income statement as part of the gain or loss on disposal.

164 
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ITV plc  Annual Report and Accounts 2019

 
 
> Section 1: Basis of Preparation 

Accounting judgements and estimates 
The preparation of financial statements requires management to exercise judgement in applying the Group’s 
accounting policies. It also requires the use of estimates and assumptions that affect the reported amounts of assets, 
liabilities, income and expenses. Actual results may differ from these estimates. 

Estimates and underlying assumptions are reviewed on an ongoing basis, with revisions recognised in the period in 
which the estimates are revised and in any future periods affected. 

The areas involving material judgement or complexity are set out below and in more detail in the related notes: 

•  Revenue recognition (note 2.1)  
•  Defined benefit pension (note 3.7) 
•  Contingent liabilities (note 5.2) and 
•  Acquisition-related liabilities (note 3.1.4 and note 3.1.5) 

Defined benefit pension and acquisition-related liabilities are also most sensitive to estimation, where the assumptions 
applied could have a material impact on the financial statements in the next 12 months. Details of the estimation 
sensitivity are disclosed in the related notes. 

In addition to the above, the areas involving the high degree of estimation that are significant to the financial statements, 
but not expected to have a material impact on them in the next 12 months, are set out below and in more detail in the 
related notes: 

•  Taxation (note 2.3) and 
•  Business combinations (note 3.4) 

New or amended EU endorsed accounting standards 
Changes in significant accounting policies 
The Group has adopted IFRS 16 ‘Leases’ from 1 January 2019 which has changed lease accounting for lessees under 
operating leases. Such agreements now require recognition of an asset, representing the right to use the leased item, 
and a liability representing future lease payments. Lease costs (such as property rent) are recognised in the form of 
depreciation and interest, rather than as an operating cost.  

The Group has adopted the modified retrospective approach with the right of use asset equal to the lease liability  
at transition date, adjusted by any prepayments or lease incentives recognised immediately before the date of initial 
application. Under the modified retrospective transition approach, the comparative information is not restated. 

The Group has elected to apply a single discount rate to assets with similar characteristics. 

On transition, the Group adopted the practical expedient to apply IFRS 16 to contracts that were previously identified 
as leases. The Group has also elected not to recognise right of use assets and lease liabilities for short-term leases  
(i.e. lease terms less than 12 months) or low-value assets (i.e. under £5,000). The Group will continue to expense the 
lease payments associated with these leases on a straight-line basis over the lease term.  

Leases 
The Group leases many assets, including office space, production properties, vehicles and office equipment.  

Balance on transition at 1 January 2019 
Net book value at 31 December 2019 

Impact on Financial Statements 
1) Impact on transition 

Note 

3.2 
3.2 

Property 
£m 

108 
85 

Vehicles, 
equipment 
and fittings 
£m  

4 
2 

Total 
£m 

112 
87 

On transition to IFRS 16, the Group recognised right of use assets and lease liabilities. This impact on transition is 
summarised below. 

Right-of-use assets presented in property, plant and equipment (net of rent incentives) 
Right-of-use assets presented in vehicles, equipment and fittings (net of rent incentives) 
Lease liabilities 

1 January 
2019 
£m 

108 
4 
(121) 

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Financial Statements 

Notes to the Financial Statements 
Section 1: Basis of Preparation continued 

When measuring lease liabilities for leases that were classified as operating leases, the Group discounted lease 
payments using its incremental borrowing rate at 1 January 2019. The weighted-average rate applied is 3.39%. 

Operating lease commitment at 31 December 2018 as disclosed in the Group’s  
consolidated financial statements 
Impact of discounting using the incremental borrowing rate at 1 January 2019 
Recognition exemption for leases with less than 12 months of lease term at transition 
Lease liabilities recognised at 1 January 2019 

2) Impact for the year 

1 January 
2019 
£m 

(147) 
25 
1 
(121) 

As a result of applying IFRS 16, in relation to the leases that were previously classified as operating leases, the Group 
recognised £87 million of right of use assets in property, plant and equipment (see section 3.2) and £89 million of lease 
liabilities (see section 4.6) as at 31 December 2019. 

Also, in relation to those leases under IFRS 16, the Group has recognised depreciation and interest costs, instead of 
operating lease expense. During the year ended 31 December 2019, the Group recognised £25 million of depreciation 
charges and £4 million of interest costs from those leases. IFRS 16 has no impact at a profit before tax level but 
increases both our EBITA and financing costs by £4 million. 

For leases excluded from IFRS 16 under the exemption for leases with terms of less than 12 months, and low-value 
assets (i.e. under £5,000), the Group recognised less than £1 million in rent expense in the period. 

Other new or amended accounting standards 

Accounting standard 

Requirement 

Amendment to IAS 19 
‘Employee Benefits’  

Amendment to IAS 28 
‘Investments in 
Associates and Joint 
Ventures’ 
IFRIC 23 ‘Uncertainty 
over Income Tax 
treatments’ 
Amendment to IFRS 9 
‘Financial Instruments’ 

Annual Improvements  
to IFRS Standards 2015 – 
2017 cycle 

The amendment clarifies that the current service costs and net interest for the period after 
a plan amendment, curtailment or settlement, are determined using the assumptions used 
for the remeasurement.  
The amendment clarifies the application of IFRS 9 ‘Financial Instruments’ to long-term 
interests in associates or joint ventures. 

The interpretation clarifies the determination of taxable profits or losses, tax bases, unused 
tax losses or credits and tax rate, when there is uncertainty over income tax treatments 
under IAS 12 ‘Income Taxes’.  
The amendment allows for more assets to be measured at amortised cost in particular 
some prepayable financial assets. The amendment also clarifies how to account for a 
modification of a financial liability.  
Amendments to a number of IFRSs including IFRS 3 ‘Business Combinations’, IFRS 11 ‘Joint 
Arrangements’ providing clarity on control of a business that is a joint operation, IAS 12 
‘Income Taxes’ clarifying income tax consequences of dividends, IAS 23 ‘Borrowing costs’ 
clarifying borrowings outstanding after the related asset is ready for use or sale. 

EU endorsed accounting standards effective in future periods 
The Directors considered the impact on the Group of other new and revised accounting standards, interpretations or 
amendments that are currently endorsed but not yet effective. The Directors do not expect any other standards to 
have a significant impact on the Group’s results. 

166 
166 

ITV plc  Annual Report and Accounts 2019

 
> Section 2: Results for the Year 

Notes to the Financial Statements 
Section 2: Results for the Year 

In this  
section 

This section focuses on the results and performance of the Group. On the following 
pages, you will find disclosures explaining the Group’s results for the year, segmental 
information, exceptional items, taxation and earnings per share. 

2.1 Profit 
before tax  

  Keeping 
it simple 

This section analyses the Group’s profit before tax by reference to the activities 
performed by the Group and an analysis of key operating costs. 

Adjusted earnings before interest, tax and amortisation (EBITA) is the Group’s  
key profit indicator. This reflects the way the business is managed and how  
the Directors assess the performance of the Group. This section therefore  
also shows each division’s contribution to total revenue and adjusted EBITA. 

Accounting policies 
Revenue recognition 
The Group derives revenue from the transfer of goods and services. Revenue recognition is based on the delivery of 
performance obligations and an assessment of when control is transferred to the customer. Revenue is recognised 
either when the performance obligation in the contract has been performed (‘point in time’ recognition) or ‘over time’ 
as control of the performance obligation is transferred to the customer. 

Customer contracts can have a wide variety of performance obligations, from production contracts to format licences 
and distribution activities. For these contracts, each performance obligation is identified and evaluated. Under IFRS 15 
the Group needs to evaluate if a format or licence represents a right to access the content (revenue recognised over 
time) or represents a right to use the content (revenue recognised at a point in time). The Group has determined that 
most format and licence revenues are satisfied at a point in time due to there being limited ongoing involvement in the 
use of the licence following its transfer to the customer. 

The transaction price, being the amount to which the Group expects to be entitled and has rights to under the contract 
is allocated to the identified performance obligations. The transaction price will also include an estimate of any variable 
consideration where the Group’s performance may result in additional revenues based on the achievement of agreed 
targets such as audience targets. Variable consideration is not recognised until the performance obligations are met. 

Revenue is stated exclusive of VAT and equivalent sales taxes. 

Complexity in advertising revenue recognition is driven by a combination of automated and manual processes involved 
in measuring the value delivered to the customer. Complex one-off contracts in all classes of revenue are assessed 
individually and judgement is exercised in identifying performance obligations and allocating price to them. Timing of 
revenue recognition is another area of judgement in such contracts. 

Revenue recognition criteria for the Group’s key classes of revenue are as follows: 

Segment 

Major classes of revenue 

Payment terms 

Broadcast 
Total advertising 
revenue 

Direct to  
Consumer 

•  Net advertising revenue (NAR) is generated from selling spot airtime 

on linear TV and is recognised at the point of transmission 

•  Online advertising revenue from video on demand (VOD) is generated 
from selling advertising on the ITV Hub and is recognised at the point 
of delivery 

•  Revenue from the sponsorship of programmes across ITV linear 

channels and online is recognised over the period of transmission 
•  Revenue from ‘pay’ is generated from the provision of HD channels,  
catch up content and licences to ready-made programmes in the  
form of box sets to third parties and is recognised either over the 
term of the contract or per subscriber or download 

•  Revenue from ‘interactive’ is from entries to competitions and is 

recognised as the event occurs 

•  Revenue from subscription services is recognised over the  

subscription period 

•  Received in the month 
after transmission 

•  Received in the  

month after campaign  
is delivered 
•  Received prior  
to transmission 

•  Payment term is over 

the term of the contract 
or subscription period 

SDN 

•  Revenue is generated from the carriage fee or capacity of the  

•  Payment term is over 

digital multiplex and is recognised over the term of the contract 

the term of the contract 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Segment 

Major classes of revenue 

Payment terms 

ITV Studios 
Programme 
production 

•  Revenue generated from the programmes produced for broadcasters 
and OTT platforms in the UK, US and internationally is recognised at 
the point of delivery of an episode and acceptance by the customer. 
Revenue from producer for hire contracts, where in an event of 
cancellation cost is recovered plus a margin, is recognised over time 

•  Payment term  

is over the term  
of the contract 

Format licences 

•  A licence is granted for the exploitation of a format in a stated 

Programme 
distribution rights 

territory, media and period. These are recognised when the licence  
is granted to the customer (point in time) 

•  A licence is granted for the transmission of a programme in a stated 
territory, media and period and revenue is recognised at the point 
when the contract is signed, the content is available for download  
and the licence period has started 

•  Payment term  

is over the term  
of the contract 
•  Payment term  

is over the term  
of the contract 

The results for the year aggregate these classes of revenue into the following categories: 

Total advertising revenue 
Direct to consumer 
SDN 
Other 

Total Broadcast 
ITV Studios UK 
ITV Studios US 
ITV Studios International 
Global Formats and Distribution 

Total ITV Studios* 
Total revenue** 

2019 
£m 

1,768 
84 
69 
142 
2,063 
725 
271 
508 
318 
1,822 
3,885 

2019 
% of total 

46% 

53% 

47% 

2018 
£m 

1,795 
81 
73 
147 
2,096 
695 
245 
418 
312 
1,670 
3,766 

2018 
% of total 

48% 

56% 

44% 

*  Studios UK, ITV Studios US and Studios International revenues are mainly programme production. Global Formats and Distribution revenue is from 

programme distribution rights and format licences.  

**  Includes internal supply. 

168 
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ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Section 2: Results for the Year 

Segmental information 
Operating segments, which have not been aggregated, are determined in a manner that is consistent with how the 
business is managed and reported to the Board of Directors. The Board is regarded as the chief operating decision-maker. 

The Board considers the business primarily from an operating activity perspective. The reportable segments for the 
years ended 31 December 2019 and 31 December 2018 are therefore Broadcast and ITV Studios, the results of which 
are outlined in the following tables: 

Total segment revenue 
Intersegment revenue 
Revenue from external customers  

Adjusted EBITA(ii) 

Total segment revenue 
Intersegment revenue 
Revenue from external customers  

Adjusted EBITA(ii) 

Broadcast 
2019 
£m 

ITV Studios(i) 
2019 
£m 

Consolidated 
2019 
£m 

2,063 
(4) 
2,059 

1,822 
(573) 
1,249 

3,885 
(577) 
3,308 

462 

267 

729 

Broadcast 
2018 
£m 

ITV Studios(i) 
2018 
£m 

Consolidated 
2018 
£m 

2,096 
(4) 
2,092 

1,670 
(551) 
1,119 

3,766 
(555) 
3,211 

555 

255 

810 

(i)  Revenue of £394 million (2018: £354 million) was generated in the US during the year; the US represented £312 million (2018: £329 million) of non-current 

assets at year end. Intersegment revenue originates mainly in the UK. 

(ii)  Adjusted EBITA is before exceptional items and includes the benefit of production tax credits. It is shown after the elimination of intersegment revenue  

and costs.  

The Group’s principal operations are in the United Kingdom. Revenue from external customers in the United Kingdom  
is £2,213 million (2018: £2,250 million), and revenue from external customers in other countries is £1,095 million  
(2018: £961 million). The Operating and Performance Review provides further detail on ITV’s international revenues. 

Intersegment revenue, which is earned on arm’s length terms, is mainly generated from the supply of ITV Studios 
programmes to Broadcast for transmission primarily on the ITV network. This revenue stream is a measure that forms 
part of the Group’s strategic priority of building a strong international content business, as producing and retaining 
rights to the shows broadcast on the ITV network benefits the Group further from subsequent international content 
and format sales.  

In preparing the segmental information, centrally managed costs have been allocated between reportable segments 
on a methodology driven principally by revenue, headcount and building occupancy of each segment. This is consistent 
with the basis of reporting to the Board of Directors. 

There is one media buying agency (2018: one) acting on behalf of a number of advertisers that represent the Group’s 
major customer. This agency is the only customer that individually represents over 10% of the Group’s revenue. 
Revenue of approximately £551 million (2018: £554 million) was derived from this customer. This revenue is attributable 
to the Broadcast segment. 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Timing of revenue recognition 
The following table includes classes of revenue from contracts disaggregated by the timing of recognition: 

Total advertising revenue, DTC, SDN 
Programme production, programme distribution rights 
Format licences 
Total external revenue 

2019 
£m 

2018 
£m 

2019 
£m 

2018 
£m 

Products and services 
transferred at a point in time 

Products and services 
transferred over time 

1,771 
944 
92 
2,807 

1,798 
789 
122 
2,709 

288 
200 
13 
501 

294 
199 
9 
502 

Forward bookings 
The following table includes revenue from contracts signed before the reporting date that is to be recognised in 
periods after the reporting date (i.e. the performance obligations remain unsatisfied or partially unsatisfied at the 
reporting date): 

Broadcast 
ITV Studios * 
Revenue 

* Includes internal supply. 

2020 
£m 

165 
141 
306 

2021 
£m 

131 
138 
269 

2022 
£m 

77 
48 
125 

Beyond 
£m 

24 
39 
63 

The Group applies the practical expedients in IFRS 15 and, therefore, does not disclose information about remaining 
performance obligations that have original expected durations of less than one year or where the price is not yet 
known (e.g. NAR). 

Broadcast 
The Group operates the largest commercial family of channels in the UK and delivers content through multiple 
platforms. In addition to linear television broadcast, the Group delivers its content on the ITV Hub, catch up services  
on pay platforms, and through direct content deals. Content commissioned and scheduled by this segment is funded 
primarily by advertising, where revenue is generated from the sale of audiences for advertising spot airtime, online 
advertising, sponsorship, and licensing.  

Other sources of revenue are from: Direct to Consumer revenue (which includes interactive sales from competitions,  
ITV Hub+, BritBox UK, and Gaming, live events and merchandise); SDN revenue (which generates licence sales for DTT 
Multiplex A); HD digital channels on pay platforms (e.g. Sky and Virgin) and the ITV Choice subscription service in  
other countries. 

In November 2019, we launched our new SVOD service with the BBC, BritBox UK. The service provides UK audiences with  
an unrivalled collection of British box sets all in one place. BritBox UK includes both ITV and BBC box sets, and has content 
partnerships with Channel 4 (including Film4 content) and Channel 5, and distribution partnerships with BT and EE.  

ITV Studios  
ITV Studios is the Group’s international content business, creating and producing programmes and formats that return 
and travel, namely drama, entertainment and factual entertainment. 

ITV Studios UK is the largest commercial producer in the UK and produces programming for the Group’s own channels, 
accounting for 65% of ITV main channel spend on commissioned programming (2018: 67%). Programming is also sold 
to other UK broadcasters and OTT platforms.  

ITV Studios US is the leading unscripted independent producer of content in the US and is growing its scripted presence 
by increasing investment in high-profile dramas. 

ITV Studios also operates in nine other international locations, together called ITV Studios International, being Australia, 
Germany, France, Italy, the Netherlands, Sweden, Norway, Finland and Denmark where content is produced for local 
broadcasters and international OTT platforms. This content is either locally created IP or formats that have been 
created elsewhere by ITV, primarily in the UK, the Netherlands and in Israel. 

ITV’s distribution and commercial division has been reorganised, with effect from 1 January 2020, into three centres of 
excellence – The Creative Network, Global Distribution and Global Entertainment. This will enable the Group to create 
more hits, to better build brands and formats internationally and to monetise them more effectively. Global Formats 
and Distribution license ITV’s finished programmes, formats and third-party content internationally. Within this 
business, the Group also finances productions both on and off ITV to acquire global distribution rights. 

170 
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ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
> Section 2: Results for the Year 

Adjusted EBITA 
The Directors assess the performance of the reportable segments based on a measure of adjusted EBITA. The Directors 
use this measurement basis as it excludes the effect of transactions that could distort the understanding of the Group’s 
performance for the year and comparability between periods. See the Operating and Performance Review on pages 30 
to 43 for the detailed explanation of the Group’s use of adjusted performance measures. A reconciliation from adjusted 
EBITA to profit before tax is provided as follows: 

Adjusted EBITA 
Production tax credits 
EBITA before exceptional items  
Operating exceptional items 
Amortisation and impairment 
Net financing costs 
Share of profits of joint ventures and associated undertakings 
Gain on sale of non-current assets (exceptional items) 
Profit before tax  

2019 
£m 

729 
(36) 
693 
(84) 
(74) 
(68) 
1 
62 
530 

Cash generated from operations 
A reconciliation from profit before tax to cash generated from operations before exceptional items is as follows: 

Cash flows from operating activities 
Profit before tax 
Add back: 
Gain on sale of non-current assets (exceptional items) 
Share of profits of joint ventures and associated undertakings 
Net financing costs 
Operating exceptional items 
Depreciation of property, plant and equipment 
Amortisation and impairment 
Share-based compensation and pension service costs 

(Increase)/decrease in programme rights and distribution rights 
Increase in receivables and contract assets 
Decrease in payables and contract liabilities 

Movement in working capital 
Cash generated from operations before exceptional items 

2019 
£m 

530 

(62) 
(1) 
68 
84 
56 
74 
10 
(18) 
(37) 
(8) 
(63) 
696 

2018 
£m 

810 
(25) 
785 
(93) 
(92) 
(43) 
– 
10 
567 

2018 
£m 

567 

(10) 
– 
43 
93 
28 
92 
10 
14 
(103) 
(4) 
(93) 
730 

Operating costs 
The major components of operating costs are network schedule costs of £1,091 million (2018: £1,055 million), staff costs  
of £491 million (2018: £473 million), depreciation, amortisation and impairment of £130 million (2018: £120 million) and 
operating exceptional items of £84 million (2018: £93 million). 

Staff costs 
Staff costs before exceptional items can be analysed as follows: 

Wages and salaries 
Social security and other costs 
Share-based compensation (see note 4.8) 
Pension costs 
Total staff costs 
Less: staff costs allocated to productions 
FTEE staff costs (non-production) 

Exceptional staff costs are disclosed separately in note 2.2.  

2019 
£m 

400 
53 
10 
28 
491 
(199) 
292 

2018 
£m 

384 
52 
10 
27 
473 
(189) 
284 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Full-time equivalent employees (FTEE) includes those FTEEs that are allocated to the cost of productions during the 
year, however excludes short-term contractors and freelancers who are allocated to productions. The weighted 
average FTEE over the year is: 

Broadcast 
ITV Studios 

2019 

2,211 
4,205 
6,416 

2018 

2,143 
4,138 
6,281 

The increase in full-time equivalent employees is primarily driven by the full year impact of strategic investment and 
acquisitions completed in 2019. Details of Directors’ emoluments, share options, pension entitlements and long-term 
incentive scheme interests are set out in the Remuneration Report. ITV plc Directors’ gains on share options for 2019 
are set out in the ITV plc Company financial statements. 

Depreciation  
Depreciation in the year was £56 million (2018: £28 million), of which £21 million (2018: £12 million) relates to  
Broadcast and £35 million (2018: £16 million) to ITV Studios. The increase in depreciation in the year is as a result  
of implementation of IFRS 16 ‘Leases’ which now requires the depreciation of right of use assets over the term  
of the lease. See note 3.2 for further details.  

Audit fees 
The Group engages KPMG LLP (KPMG) on assignments additional to its statutory audit duties where its expertise and 
experience with the Group are important and are in line with Group’s policy on auditor independence. Fees paid to 
KPMG and its associates during the year are set out below: 

For the audit of the Group’s annual accounts 
For the audit of subsidiaries of the Group 
Audit-related assurance services 
Total audit and audit-related assurance services 

Other assurance services 
Total non-audit services * 

Total fees paid to KPMG 

2019 
£m 

0.9 
0.7 
0.1 
1.7 

0.1 
0.1 

1.8 

2018 
£m 

0.7 
0.7 
0.1 
1.5 

– 
– 

1.5 

* See details of non-audit services in the Audit and Risk Committee Report on page 114. 

There were no fees payable in 2019 or 2018 to KPMG and associates for the auditing of accounts of any associate or 
pension scheme of the Group, internal audit, and services relating to corporate finance transactions entered into or 
proposed to be entered into, by or on behalf of the Group or any of its associates. Fees paid to KPMG for audit and 
other services to the Company are not disclosed in its individual accounts as the Group accounts are required to 
disclose such fees on a consolidated basis.  

172 
172 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
> Section 2: Results for the Year 

2.2 
Exceptional 
items 

  Keeping 
it simple 

Exceptional items are excluded from management’s assessment of profit because  
by their size or nature they could distort the Group’s underlying quality of earnings. 
They are typically gains or losses arising from events that are not considered part of 
the core operations of the business. These items are excluded to reflect performance 
in a consistent manner and are in line with how the business is managed and measured 
on a day-to-day basis. 

Accounting policies 
Exceptional items as described above are highlighted on the face of the income statement. See the Operating and 
Performance Review on pages 30 to 43 for the detailed explanation of the Group’s use of adjusted performance 
measures. Gains or losses on disposal of non-core assets are also considered exceptional due to their nature and impact 
on the Group’s underlying quality of earnings.  

Exceptional items 
Operating and non-operating exceptional items are analysed as follows: 

(Charge)/credit 

Operating exceptional items: 

Acquisition-related expenses 
Restructuring and property-related costs 
Pension related costs 
Other 

Total operating exceptional items 

Tax on operating exceptional items 

Total operating exceptional items net of tax 
Non-operating exceptional items: 

Gain on sale of non-current assets 
Total non-operating exceptional items 

Tax on non-operating exceptional items 

Total exceptional items net of tax 

Ref. 

2019  
£m 

2018  
£m 

A 
B 
C 
D 

E 

(75) 
(24) 
1 
14 
(84) 
6 
(78) 

62 
62 
– 
(16) 

(60) 
(26) 
4 
(11) 
(93) 
9 
(84) 

10 
10 
– 
(74) 

A – Acquisition-related expenses 
Acquisition-related expenses of £75 million (2018: £60 million) relate primarily to performance-based, employment-
linked expected payments to former owners, and professional fees (mainly financial due diligence and legal costs in 
respect of potential acquisitions during the year). See note 3.4 for further details on acquisitions. 

B – Restructuring and property-related costs 
Restructuring and property-related costs of £24 million (2018: £26 million) relate primarily to one-off restructuring 
projects stemming from the Group-wide commitment to reduce the overhead cost base. In 2019, £6 million (2018:  
£13 million) of the total relates to property costs, and move related costs for the Group’s headquarters at The London 
Television Centre (which has now been sold). A further £18 million (2018: £13 million) of costs related to restructuring 
our business as part of our strategy. 

C – Pension related costs 
In March 2019, the UTV Pension Scheme was closed to future benefit accruals. This resulted in a one-off, non-cash  
£1 million curtailment credit.  

In 2018, a past service cost of £6 million had been included in the measurement of the Pension scheme liabilities for 
Guaranteed Minimum Pension equalisation. Also in 2018, the Pension Trustee entered into a bulk annuity insurance 
contract in respect of the benefits of two sections of the ITV Pension Scheme (buy-in) resulting in a credit of £10 million.  

D – Other 
Included in other are releases of legal cost accruals in relation to litigation outside the normal course of business 
settled in the year, release of the provision in relation to Box Clever (see note 3.6) and movement in the insured trade 
receivables provision, offset by the costs in relation to the cancellation of The Jeremy Kyle show. 

E – Gain on sale of non-current assets 
The gain on sale of non-current assets in 2019 arose primarily as a result of the sale of the London Television Centre on 
the South Bank. Further details are provided in note 3.2. The tax charge on the gain is £nil, as a result of the significant 
tax base cost of the asset, and the availability of capital losses to offset the remaining chargeable gain. 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

2.3  
Taxation 

Keeping 
it simple 

This section sets out the Group’s tax accounting policies, the current and deferred tax 
charges or credits in the year (which together make up the total tax charge or credit in 
the income statement), a reconciliation of profit before tax to the tax charge for the 
period and the movements in deferred tax assets and liabilities. 

Accounting policies 
The tax charge for the period is recognised in the income statement, the statement of comprehensive income and 
directly in equity, according to the accounting treatment of the related transactions. The tax charge comprises both 
current and deferred tax. The calculation of the Group’s tax charge involves a degree of estimation and judgement in 
respect of certain items whose tax treatment cannot be fully determined until a resolution has been reached by the 
relevant tax authority.  

Current tax 
Current tax is the expected tax payable or receivable on the taxable income or loss for the year and any adjustment  
in respect of previous years.  

The Group recognises liabilities for anticipated tax issues based on estimates of the additional taxes that are likely to 
become due, which require judgement. Amounts are accrued based on management’s interpretation of specific tax law 
and the likelihood of settlement. Where the final tax outcome of these matters is different from the amounts that 
were initially recorded, such differences will impact the current tax and deferred tax provisions in the period in which 
such determination is made. 

Deferred tax  
Deferred tax arises due to certain temporary differences between the carrying amounts of assets and liabilities for 
financial reporting purposes and those for taxation purposes.  

The following temporary differences are not provided for: 

•  The initial recognition of goodwill 
•  The initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a  

business combination  

•  Differences relating to investments in subsidiaries to the extent that they will probably not reverse in the  

foreseeable future 

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying 
amount of assets and liabilities. Deferred tax is calculated using tax rates that are enacted or substantively enacted  
at the balance sheet date.  

A deferred tax asset is recognised only to the extent that it is probable that sufficient taxable profit will be available  
to utilise the temporary difference. Recognition of deferred tax assets, therefore, involves judgement regarding the 
timing and level of future taxable income.  

Deferred tax assets and liabilities are disclosed net to the extent that they relate to taxes levied by the same authority 
and the Group has the right of set-off. 

174 
174 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
> Section 2: Results for the Year 

Taxation – Income statement 
The total taxation charge in the income statement is analysed as follows: 

Current tax: 

Current tax charge on profit before exceptional items 
Current tax credit on exceptional items 

Adjustments to prior periods 

Deferred tax: 

Origination and reversal of temporary differences 
Deferred tax credit on exceptional items 
Impact of changes to statutory tax rates 

Adjustments to prior periods 

Total taxation charge in the income statement 

2019 
£m 

(84) 
3 
(81) 
8 
(73) 

7 
3 
5 
15 
6 
21 
(52) 

2018 
£m 

(123) 
3 
(120) 
(14) 
(134) 

5 
6 
1 
12 
25 
37 
(97) 

In order to understand how, in the income statement, a tax charge of £52 million (2018: £97 million) arises on a profit 
before tax of £530 million (2018: £567 million), the taxation charge that would arise at the standard rate of UK 
corporation tax is reconciled to the actual tax charge as follows: 

Profit before tax 
Notional taxation charge at UK corporation tax rate of 19% (2018: 19%) on  
profit before tax 
Non-taxable income/non-deductible expenses 
Sale of the London Television Centre 
Prior year adjustments 
Other taxes 
Previously unrecognised deferred tax assets 
Current year losses not recognised 
Impact of overseas tax rates 
Impact of changes in tax rates 
Production tax credits 
Total taxation charge in the income statement 

2019 
£m 

530 

(101) 
(16) 
12 
14 
(4) 
3 
(1) 
– 
5 
36 
(52) 

2018 
£m 

567 

(108) 
(30) 
– 
11 
(1) 
3 
– 
2 
1 
25 
(97) 

Non-deductible expenses are expenses that are not expected to be allowable for tax purposes. Similarly, non-taxable 
income is income that is not expected to be taxable. 

Adjustments to prior periods primarily arise where an outcome is obtained on certain tax matters, which differs from 
expectations held when the related provision was made. Where the outcome is more favourable than the provision 
made, the difference is released, lowering the current year tax charge. Where the outcome is less favourable than  
our provision, an additional charge to current year tax will occur. The current tax charge includes an £8 million credit 
relating to prior years, and the deferred tax credit includes a £6 million credit relating to prior years. These adjustments 
have arisen following changes in estimates of taxes that have already become due, or will become due in the future. 

Previously unrecognised deferred tax assets are in relation to capital losses utilised against gains on sale of property. 

The impact of overseas tax rates reflects the fact that some of our profits are earned in territories other than the UK and 
taxed at rates different from the UK corporation tax rate. This year, the total impact is £nil (2018: £2 million credit due to 
losses arising in higher taxed jurisdictions, which were recognised through deferred tax, give rise to a reconciling benefit). 

The UK corporation tax rate has been enacted to fall to 17% from 1 April 2020. As this change in rate was enacted at 
the previous balance sheet date, the carrying values of UK temporary differences have previously been adjusted 
accordingly. To the extent that temporary differences have unwound in the current year, this has given rise to a charge 
of £2 million of which £1 million is recognised as a credit in the income statement and £3 million as a charge in other 
comprehensive income. In addition, the corporate income tax rate in the Netherlands has been enacted to fall to 21.7% 
from 1 January 2021. We have adjusted the carrying value of deferred tax assets and liabilities of our Netherlands 
businesses accordingly, giving rise to a credit in the income statement of £4 million. In total, the impact of the changes 

175 
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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

in tax rates is a credit in the income statement of £5 million (2018: £1 million credit) and a charge in other 
comprehensive income of £3 million (2018: £1 million charge). 

The production tax credits included within the reconciliation above are UK High-End Television (HETV) tax credits and 
Children’s Television tax credits, which are part of a group of incentives provided to support the creative industries in 
the UK. The ability to access these tax credits is fundamental when assessing the viability of investment decisions in the 
production of high-end drama and children’s programmes. Under IFRS, these production tax credits are reported within 
the total taxation charge in the income statement. However, ITV considers them to be a contribution to production 
costs, and therefore working capital in nature, and excludes them from its adjusted tax charge, including them instead 
within Adjusted EBITA. 

The effective tax rate is 9.8% (2018: 17.1%), and is the tax charge on the face of the income statement expressed  
as a percentage of the profit before tax. The tax rate is lower than in 2018 primarily due to the tax treatment of the 
disposal of the London Television Centre and an increase in HETV production tax credits. As explained in the Finance 
Review, the Group uses an adjusted tax rate to show how tax impacts total adjusted earnings in a way that is more 
aligned with the Group’s cash tax position. The adjusted tax rate is 18%. 

This year, the current year movement on origination and reversal of temporary differences (excluding exceptional 
items) is a credit of £7 million, compared with a credit of £5 million in 2018.  

Taxation – Other comprehensive income (OCI) and equity 
As analysed in the table below, a deferred tax credit of £22 million on actuarial movements on pensions has been 
recognised in other comprehensive income (2018: £8 million credit). A deferred tax charge of £nil has been recognised 
in equity in respect of share-based payments (2018: credit of £6 million). 

A current tax charge of £2 million on foreign exchange movements has been recognised in other comprehensive 
income (2018: £nil). There is no current tax recognised in equity in relation to share-based payments (2018: £nil). 

Taxation – Statement of financial position 
The table below outlines the deferred tax assets/(liabilities) that are recognised in the statement of financial position, 
together with their movements in the year: 

Tangible assets 
Intangible assets 
Programme rights 
Pension scheme deficits 
Tax losses 
Share-based compensation 
Other temporary differences 

Tangible assets 
Intangible assets 
Programme rights 
Pension scheme deficits 
Tax losses 
Share-based compensation 
Other temporary differences 

At 
1 January 
2019 
£m 

Other 
movements 
£m  

Recognised in 
the income 
statement 
£m 

Recognised  
in OCI  
and equity 
£m 

Business 
 acquisitions 
£m 

Foreign 
exchange 
£m 

At 
31 December 
2019 
£m 

5 
(66) 
– 
(6) 
37 
– 
4 
(26) 

– 
– 
– 
– 
– 
– 
1 
1 

2 
15 
1 
(8) 
1 
6 
4 
21 

– 
– 
– 
22 
– 
– 
– 
22 

– 
(1) 
– 
– 
– 
– 
– 
(1) 

– 
2 
– 
– 
(1) 
– 
– 
1 

7 
(50) 
1 
8 
37 
6 
9 
18 

At 
1 January 
2018 
£m 

Other 
movements 
£m  

Recognised in 
the income 
statement 
£m 

Recognised  
in OCI  
and equity 
£m 

Business 
 acquisitions 
£m 

Foreign 
exchange 
£m 

At 
31 December 
2018 
£m 

– 
(80) 
1 
(18) 
21 
(5) 
1 
(80) 

– 
– 
– 
– 
– 
– 
1 
1 

5 
14 
(1) 
4 
15 
(1) 
1 
37 

– 
– 
– 
8 
– 
6 
– 
14 

– 
– 
– 
– 
– 
– 
– 
– 

– 
– 
– 
– 
1 
– 
1 
2 

5 
(66) 
– 
(6) 
37 
– 
4 
(26) 

At 31 December 2019, total deferred tax assets are £74 million (2018: £46 million) and total deferred tax liabilities are  
£56 million (2018: £72 million). After netting off balances within countries, there is a deferred tax liability of £29 million  
and a deferred tax asset of £47 million (2018: deferred tax liability of £64 million and a deferred tax asset of £38 million) 
recognised in the Consolidated Statement of Financial Position. 

176 
176 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
> Section 2: Results for the Year 

The deferred tax balances relate to: 

•  Property, plant and equipment temporary differences arising on assets qualifying for tax depreciation 
•  Temporary differences on intangible assets, including those arising on business combinations 
•  Programme rights – temporary differences on intercompany profits on stock 
•  Pension scheme deficit temporary differences on the IAS 19 pension deficit 
•  Temporary differences arising from the timing of the use of tax losses 
•  Share-based compensation temporary differences on share schemes  
•  Other temporary differences on provisions and other items 

The deferred tax balance associated with the pension deficit reflects the current tax benefit obtained in the current 
year following the employer contributions to the Group’s defined benefit pension scheme. The adjustment in other 
comprehensive income to the deferred tax balance primarily relates to the actuarial loss recognised in the period.  

A deferred tax asset of £458 million (2018: £460 million) in respect of capital losses of £2,696 million (2018: £2,707 million) 
has not been recognised due to uncertainties as to whether capital gains will arise in the appropriate form and relevant 
territories against which such losses could be utilised. For the same reasons, total deferred tax assets of £16 million 
(2018: £19 million) in respect of overseas losses have not been recognised (including £5 million in respect of losses that 
expire between 2020 and 2027). 

In line with our accounting policy on current tax, provisions are held on the balance sheet within current tax liabilities  
in respect of uncertain tax positions where management believes that it is probable that future payments of tax will  
be required. At the balance sheet date, these tax provisions were not material for the Group. 

2.4  
Earnings 
per share  

  Keeping 
it simple 

Earnings per share (‘EPS’) is the amount of post-tax profit attributable to each share.  

Basic EPS is calculated on the Group profit for the year attributable to equity 
shareholders of £473 million (2018: £466 million) divided by 4,000 million  
(2018: 3,999 million), being the weighted average number of shares in issue  
during the year, which excludes EBT shares held in trust (see note 4.8). 

Diluted EPS reflects any commitments made by the Group to issue shares in the 
future and so it includes the impact of share options.  

Adjusted EPS is presented in order to show the business performance of the Group  
in a consistent manner and reflect how the business is managed and measured on  
a day-to-day basis. Adjusted EPS reflects the impact of operating and non-operating 
exceptional items on Basic EPS. Other items excluded from Adjusted EPS are 
amortisation and impairment of intangible assets acquired through business 
combinations; net financing cost adjustments; and the tax adjustments relating to 
these items. Each of these adjustments is explained in detail in the section below. 

The calculation of Basic EPS and Adjusted EPS, together with the diluted impact on each, is set out below: 

Basic earnings per share 

Profit for the year attributable to equity shareholders of ITV plc 
Weighted average number of ordinary shares in issue – million 
Basic earnings per ordinary share  

2019  
£m 

473 
4,000 
11.8p 

2018  
£m 

466 
3,999 
11.7p 

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Notes to the Financial Statements 
Section 2: Results for the Year continued 

Diluted earnings per share 

Profit for the year attributable to equity shareholders of ITV plc  
Weighted average number of ordinary shares in issue – million 
Dilution due to share options 
Total weighted average number of ordinary shares in issue – million 
Diluted earnings per ordinary share  

Adjusted earnings per share  

Profit for the year attributable to equity shareholders of ITV plc 
Exceptional items (net of tax) 
Profit for the year before exceptional items  
Amortisation and impairment of acquired intangible assets 
Adjustments to net financing costs 
Adjusted profit  
Total weighted average number of ordinary shares in issue – million 
Adjusted earnings per ordinary share  

Diluted adjusted earnings per share 

Adjusted profit  
Weighted average number of ordinary shares in issue – million 
Dilution due to share options 
Total weighted average number of ordinary shares in issue – million 
Diluted adjusted earnings per ordinary share  

Details of the adjustments to earnings are as follows: 

Ref. 

A 

B 
C 

2019 
£m 

473 
4,000 
18 
4,018 
11.8p 

2019 
£m 

473 
16 
489 
44 
22 
555 
4,000 
13.9p 

2019  
£m 

555 
4,000 
18 
4,018 
13.8p 

2018  
£m 

466 
3,999 
14 
4,013 
11.6p 

2018 
£m 

466 
74 
540 
71 
6 
617 
3,999 
15.4p 

2018  
£m 

617 
3,999 
14 
4,013 
15.4p 

A. Exceptional items (net of tax) £16 million (2018: £74 million)  
•  Exceptional items of £22 million (2018: £83 million), net of related tax credit of £6 million (2018: £9 million). See note 

2.2 for the detailed composition of exceptional items 

B. Amortisation and impairment of acquired intangible assets of £44 million (2018: £71 million) 
•  Amortisation and impairment of assets acquired through business combinations and investments of £74 million 
(2018: £92 million), excluding amortisation of software licences and development of £11 million (2018: £7 million),  
net of related tax credit of £19 million (2018: £14 million)  

C. Adjustments to net financing costs £22 million (2018: £6 million) 
•  Adjustments to net financing costs includes the acceleration of amortisation of previously capitalised transaction 

costs and one-off fees and premiums relating to the buyback of the bonds, mark-to-market movements on 
derivative financial instruments, foreign exchange and imputed pension interest charges of £28 million (2018:  
£7 million), net of related tax credit of £6 million (2018: £1 million) 

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> Section 3: Operating Assets and Liabilities 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities  

In this  
section 

This section shows the assets used to generate the Group’s trading performance and 
the liabilities incurred as a result. On the following pages, there are notes covering 
working capital, non-current assets and liabilities, acquisitions and disposals, 
provisions and pensions. 

Liabilities relating to the Group’s financing activities are addressed in section 4. 
Deferred tax assets and liabilities are shown in note 2.3. 

3.1  
Working 
capital 

  Keeping 
it simple 

Working capital represents the assets and liabilities the Group generates through  
its trading activity. The Group therefore defines working capital as distribution rights, 
programme rights, trade and other receivables, trade and other payables and contract 
assets and liabilities. 

Careful management of working capital ensures that the Group can meet its trading 
and financing obligations within its ordinary operating cycle.  

Working capital is a driver of the profit to cash conversion ratio, a key performance 
indicator for the Group. For those subsidiaries acquired during the year, working 
capital at the date of acquisition is excluded from the profit to cash calculation so  
that only subsequent working capital movements in the period controlled by ITV  
are reflected in this metric. 

In the following section, you will find further information regarding working capital 
management and analysis of the elements of working capital. 

3.1.1 Programme rights and commitments 
Accounting policies 
Rights are recognised when the Group controls the respective rights and the risks and rewards associated with them.  

Programme rights not yet utilised are included in the statement of financial position at the lower of cost and net 
realisable value. In assessing net realisable value for programmes in production, judgement is required when 
considering the contracted sales price and estimated costs to complete.  

Broadcast programme rights 
Acquired programme rights (which include films) and sports rights are purchased for the primary purpose of broadcasting 
on the ITV family of channels, including VOD and SVOD platforms. These are recognised within current assets as payments 
are made or when the rights are ready for broadcast. The Group generally expenses these rights through operating costs 
over a number of transmissions reflecting the pattern and value in which the right is consumed. 

Commissions, which primarily comprise programmes purchased, based on editorial specification and over which  
the Group has some control, are recognised in current assets as payments are made and are generally expensed  
to operating costs in full on first transmission. Where a commission is repeated on any platform, incremental costs 
associated with the broadcast are included in operating costs.  

The net realisable value assessment for acquired and commissioned rights is based on estimated airtime value,  
with consideration given to whether the number of transmissions purchased can be efficiently played out over  
the licence period.  

The Broadcast programme rights and other inventory at the year end are shown in the table below: 

Acquired programme rights 
Commissions 
Sports rights 

£3 million (2018: £2 million) relates to stock that will be transmitted in 2021 and beyond. 

2019 
£m 

173 
106 
44 
323 

2018 
£m 

154 
99 
45 
298 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Broadcast programme and transmission commitments 
Transmission commitments are the contracted future payments under transmission supply agreements that require 
the use of transponder assets for a period of up to ten years with payments increasing over time, limited by specific  
RPI caps.  

Programming commitments are transactions entered into in the ordinary course of business with programme suppliers, 
sports organisations and film distributors in respect of rights to broadcast on the ITV network and on BritBox UK.  

Commitments in respect of these transactions, which are not reflected in the statement of financial position, are due 
for payment as follows: 

2019 

Within one year 
Later than one year and not more than five years 

2018 

Within one year 
Later than one year and not more than five years 
More than five years 

Transmission 
£m 

Programme 
£m 

35 
126 
161 

376 
609 
985 

Transmission 
£m 

Programme 
£m 

34 
135 
5 
174 

471 
610 
50 
1,131 

Total 
£m 

411 
735 
1,146 

Total 
£m 

505 
745 
55 
1,305 

3.1.2 Distribution rights 
Accounting policies 
Distribution rights are programme rights the Group buys from producers to derive future revenue, principally through 
licensing to other broadcasters. These are classified as non-current assets as these rights are used to derive long-term 
economic benefit for the Group. 

Distribution rights are recognised initially at cost and charged through operating costs in the income statement over a 
period not exceeding five years, reflecting the value and pattern in which the right is consumed. Judgement is required 
when estimating future patterns of consumption. Advances paid for the acquisition of distribution rights are disclosed 
as distribution rights as soon as they are contracted. These advances are not expensed until the programme is available 
for distribution. Up to that point, they are assessed annually for impairment through the reassessment of the future 
sales expected to be earned from that title.  

The net book value of distribution rights at the year end is as follows: 

Distribution rights 

During the year, £49 million was charged to the income statement (2018: £56 million). 

2019 
£m 

22 

2018 
£m 

29 

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> Section 3: Operating Assets and Liabilities 

3.1.3 Trade and other receivables 
Accounting policies 
Trade receivables are recognised initially at the value of the invoice sent to the customer and subsequently at the 
amounts considered recoverable (amortised cost). Where payments are not due for more than one year, they are 
shown in the financial statements at their net present value to reflect the economic cost of delayed payment.  
The Group provides goods and services to substantially all of its customers on credit terms. 

Estimates are used in determining the level of receivables that will not, in the opinion of the Directors, be collected. 
These estimates include such factors as historical experience, the current state of the UK and overseas economies and 
industry specific factors. A provision for impairment of trade receivables is established when there is sufficient evidence 
that the Group will not be able to collect all amounts due. The expected loss model was applied to trade and other 
receivables, contract assets and the impact was not material. 

The carrying value of trade receivables is considered to approximate fair value. Trade and other receivables can be 
analysed as follows: 

Due within one year: 
Trade receivables 
Other receivables 
Prepayments 

Due after more than one year: 

Trade receivables 
Other receivables 

Total trade and other receivables 

2019 
£m 

309 
55 
49 
413 

34 
29 
63 
476 

2018 
£m 

261 
48 
46 
355 

36 
35 
71 
426 

£343 million (2018: £297 million) of total trade receivables, stated net of provisions for impairment, are aged as follows.  

Current 
Up to 30 days overdue 
Between 30 and 90 days overdue 
Over 90 days overdue 

2019 
£m 

280 
35 
25 
3 
343 

2018 
£m 

265 
24 
6 
2 
297 

Movements in the Group’s provision for impairment of trade receivables and contract assets can be shown as follows: 

At 1 January 
Charged during the year 
Unused amounts reversed 
At 31 December 

2019 
£m 

39 
1 
(2) 
38 

2018 
£m 

35 
9 
(5) 
39 

Of the provision total, £36 million relates to balances overdue by more than 90 days (2018: £21 million) and less than  
£2 million relates to current balances (2018: £1 million).  

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.1.4 Trade and other payables due within one year 
Accounting policies 
Trade payables are recognised at the value of the invoice received from a supplier. The carrying value of current and 
non-current trade payables is considered to approximate fair value. Trade and other payables due within one year can 
be analysed as follows: 

Trade payables 
VAT and social security 
Other payables 
Acquisition-related liabilities – employment-linked contingent consideration 
Acquisition-related liabilities – payable to sellers under put options agreed on acquisition 
Accruals 

3.1.5 Trade and other payables due after more than one year 
Trade and other payables due after more than one year can be analysed as follows: 

Trade payables 

Other payables 
Acquisition-related liabilities – employment-linked contingent consideration 
Acquisition-related liabilities – payable to sellers under put options agreed on acquisition 

Total Trade and other payables due after more than one year 

2019 
£m 

66 
77 
238 
151 
– 
385 
917 

2019 
£m 

61 

5 
14 
32 
51 
112 

2018 
£m 

62 
56 
226 
13 
42 
369 
768 

2018 
£m 

49 

9 
94 
27 
130 
179 

Trade payables due after more than one year, relate primarily to film creditors of £33 million and royalties of £28 million. 

Acquisition-related liabilities or performance-based employment-linked earnouts are the estimated amounts payable 
to previous owners. The estimated future payments, treated as exceptional employment costs (see note 2.2), are 
accrued over the period the sellers are required to remain with the business. Those amounts not linked to employment 
are recognised at acquisition at their time discounted value, with the unwind of the discount recorded as part of 
operating finance costs. 

Acquisition related liabilities accrued as at 31 December 2019 were £197 million. The total estimated future payments 
of £230 million are sensitive to forecast profits as they are based on a multiple of earnings. The range of reasonably 
possible outcomes for the liability is between £145 million and £414 million. To arrive at ITV’s current best estimate of 
the accrued liability at 31 December 2019, total future payments and the possible range of outcomes for the liability, 
the Directors have taken into account the views of external advisors. The liabilities are expected to be settled between 
2020 and 2025. 

The most material payable is to the previous owner of the shares in Talpa Media B.V (now known as ITV Studios  
Holding B.V.), purchased in 2015 for the initial cash consideration of €500 million (£362 million) with further payments 
dependent on Talpa’s future performance, up to a maximum consideration, including the initial payment, of €1.1 billion 
across three earnouts. The first earnout was paid in 2017 (€100 million), the second earnout (in respect of the 2017, 
2018 and 2019 years) is payable following determination of the earnout calculation for that period and the final 
payment will not fall due given that John de Mol did not exercise his option to extend the earnout to 2022. The other 
significant earnouts included within our expected future payments include Tomorrow Studios and Cattleya. 

All earnouts are sensitive to forecast profits as they are based on a multiple of earnings and judgement is required 
where there may be adjustments to forecasted profits or when earnouts are negotiated, hence the reason for the 
range noted above. In the case of Talpa’s earnout, the outcome of the ongoing review in relation to funds received for 
the insured trade receivable could have a material impact. The treatment of this receipt could increase the earnout  
by £150 million, within the range noted above (see note 5.2). 

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> Section 3: Operating Assets and Liabilities 

3.1.6 Contract assets and liabilities 
Contract assets (accrued income) primarily relate to the Group’s right to consideration for work completed but not 
billed at the reporting date. As ITV is an integrated producer broadcaster, many of the programmes the Studios division 
produces are sold internationally and also used within the ITV network. Production work in progress is treated as a 
contract asset until the point the programme is completed.  

Contract liabilities (deferred income) primarily relate to the consideration received from customers in advance of 
transferring a good or service. The following table provides movements in contract assets and liabilities in the period: 

Balance at 1 January  
Decrease due to balance transferred to trade receivables 
Increases as a result of the changes in the measure of progress 
Decreases due to revenue recognised in the period 
Increase due to cash received 
Business combination 
Balance at 31 December 

Contract 
assets 
£m 

2019 

Contract 
liabilities 
£m 

Contract 
assets 
£m 

2018 

Contract 
liabilities 
£m 

470 
(462) 
437 
– 
– 
– 
445 

(255) 
– 
– 
255 
(217) 
(2) 
(219) 

352 
(115) 
233 
– 
– 
– 
470 

(219) 
– 
– 
216 
(252) 
– 
(255) 

3.1.7 Working capital management 
Cash and working capital management continues to be a key focus. During the year, the cash outflow from working 
capital was £63 million (2018: £93 million) derived as follows: 

(Increase)/decrease in programme rights and distribution rights 
Increase in receivables and contract assets 
Decrease in payables and contract liabilities 
Working capital outflow 

2019 
£m 

(18) 
(37) 
(8) 
(63) 

2018 
£m 

14 
(103) 
(4) 
(93) 

The working capital outflow for the year excludes the impact of balances acquired on the acquisition of subsidiaries 
during the year (see note 3.4). 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.2  
Property, 
plant and 
equipment 

Keeping 
it simple 

The following section shows the physical assets used by the Group to operate the 
business, generating revenues and profits. These assets include office buildings and 
studios, as well as equipment used in broadcast transmission, programme production 
and support activities. 

The cost of these assets is the amount initially paid for them. A depreciation expense  
is charged to the income statement to reflect annual wear and tear and the reduced 
value of the asset over time. Depreciation is calculated by estimating the number of 
years the Group expects the asset to be used (useful economic life). If there has been  
a technological change or decline in business performance, the Directors review the 
value of the assets to ensure they have not fallen below their depreciated value.  
If an asset’s value falls below its depreciated value, an additional impairment charge  
is made against profit. 

This section also explains the accounting policies followed by ITV and the specific 
estimates made in arriving at the net book value of these assets. 

Accounting policies 
Property, plant and equipment 
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses. Certain items  
of property, plant and equipment that were revalued to fair value prior to 1 January 2004 (the date of transition to IFRS) 
are measured on the basis of deemed cost, being the revalued amount less depreciation up to the date of transition. 

Right of use assets 
A contract contains a lease if the contract conveys the right to control the use of an identified asset for a period of  
time in exchange for consideration. These assets are called right of use assets and have been included on the Group’s 
balance sheet at a value equal to the discounted future lease payments. For leases recognised on transition to IFRS 16 
‘Leases’ the value is also adjusted by any prepayments or lease incentives recognised immediately before the date of 
initial application. 

Depreciation 
Depreciation is provided to write off the cost of property, plant and equipment less estimated residual value, on a 
straight-line basis over their estimated useful lives. The annual depreciation charge is sensitive to the estimated useful 
life of each asset and the expected residual value at the end of its life. The major categories of property, plant and 
equipment are depreciated as follows: 

Asset class 

Freehold land 
Freehold buildings 
Leasehold improvements 
Vehicles, equipment and fittings* 
Right of use assets 

Depreciation policy 

not depreciated 
up to 60 years 
shorter of residual lease term or estimated useful life 
3 to 20 years 
over the term of the lease 

*  Equipment includes studio production and technology assets. 

Assets under construction are not depreciated until the point at which the asset comes into use by the Group.  

Impairment of assets 
Property, plant and equipment that is subject to depreciation is reviewed for impairment whenever events or changes 
in circumstances indicate that the carrying amount may not be recoverable. Indicators of impairment may include 
changes in technology and business performance.  

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> Section 3: Operating Assets and Liabilities 

Property, plant and equipment 
Property, plant and equipment can be analysed as follows: 

Freehold land 
and buildings 

Improvements to leasehold 
land and buildings 

Cost 
At 1 January 2018 
Additions 
Reclassifications 
Foreign exchange 
Classified as held for sale 
Disposals and retirements 
At 31 December 2018 
IFRS 16 transition 
Additions 
Foreign exchange 
Disposals and retirements 
At 31 December 2019 

Depreciation 
At 1 January 2018 
Charge for the year 
Reclassifications 
Foreign exchange 
Classified as held for sale 
Disposals and retirements 
At 31 December 2018 
Charge for the year 
Foreign exchange 
Disposals and retirements 
At 31 December 2019 

Net book value 
At 31 December 2019 
At 31 December 2018 

£m 

99 
2 
(1) 
– 
(87) 
(4) 
9 
– 
3 
– 
– 
12 

15 
1 
(1) 
– 
(15) 
– 
– 
1 
– 
– 
1 

11 
9 

Vehicles, 
equipment  
and fittings 

Owned 
 £m 

Right 
of use 
assets* 

Total 

£m 

£m 

Long 
 £m 

Short 
 £m 

70 
8 
6 
1 
(13) 
(3) 
69 
– 
1 
– 
– 
70 

16 
4 
3 
– 
– 
(2) 
21 
2 
– 
– 
23 

47 
48 

20   
8   
(2)   
–   
–   
–   
26   
–   
1   
–   
–   
27   

16   
–   
–   
–   
–   
–   
16   
–   
–   
–   
16   

11   
10   

283 
35 
(3) 
1 
– 
(79) 
237 
– 
25 
(4) 
(18) 
240 

169 
25 
(2) 
– 
– 
(79) 
113 
28 
3 
(17) 
127 

113 
124 

– 
– 
– 
– 
– 
– 
– 
112 
– 
– 
– 
112 

– 
– 
– 
– 
– 
– 
– 
25 
– 
– 
25 

87 
– 

472 
53 
– 
2 
(100) 
(86) 
341 
112 
30 
(4) 
(18) 
461 

216 
30 
– 
– 
(15) 
(81) 
150 
56 
3 
(17) 
192  

269 
191 

*   Under the modified retrospective approach in IFRS 16 ‘Leases’, the 2018 numbers are not restated. 

Included within property, plant and equipment are assets in the course of construction of £14 million (2018: £14 million). 

Included in net book value of right of use assets is £85 million related to properties and £2 million relating to vehicles, 
equipment and fittings. 

In 2018, management committed to a plan to sell the London Television Centre. Accordingly, the related assets have 
been presented at its carrying value ‘Asset held for sale’ in the Consolidated Statement of Financial Position.  

In 2019, London Television Centre was sold for £146 million, which generated a profit of £62 million. 

Capital commitments 
There is £1 million of capital commitments at 31 December 2019 (2018: £4 million). 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.3  
Intangible 
assets 

Keeping 
it simple 

The following section shows the non-physical assets used by the Group to generate 
revenue and profits. 

These assets include formats and brands, customer contracts and relationships, 
contractual arrangements, licences, software development, film libraries and 
goodwill. The cost of these assets is the amount that the Group has paid or, where 
there has been a business combination, the fair value of the specific intangible assets 
that could be sold separately or which arise from legal rights. In the case of goodwill, 
its cost is the amount the Group has paid in acquiring a business over and above the 
fair value of the individual assets and liabilities acquired. The value of goodwill is the 
‘intangible’ value that comes from, for example, a uniquely strong market position  
and the outstanding productivity of its employees. 

The value of intangible assets, with the exception of goodwill, reduces over the 
number of years the Group expects to use the asset, the useful economic life, via  
an annual amortisation charge to the income statement. Where there has been  
a technological change or decline in business performance, the Directors review  
the value of assets, including goodwill, to ensure they have not fallen below their 
amortised value. Should an asset’s value fall below its amortised value, an additional 
impairment charge is made against profit. 

This section explains the accounting policies applied and the specific judgements  
and estimates made by the Directors in arriving at the net book value of these assets. 

Accounting policies 
Goodwill 
Goodwill represents the future economic benefits that arise from assets that are not capable of being individually 
identified and separately recognised. The goodwill recognised by the Group has all arisen as a result of business 
combinations. Goodwill is stated at its recoverable amount being cost less any accumulated impairment losses  
and is allocated to the business to which it relates. 

Due to changes in accounting standards, goodwill has been calculated using three different methods depending  
on the date the relevant business was purchased. 

Method 1: All business combinations that have occurred since 1 January 2009 were accounted for using the acquisition 
method. Under this method, goodwill is measured as the fair value of the consideration transferred (including the 
recognition of any part of the business not yet owned (non-controlling interests)), less the fair value of the identifiable 
assets acquired and liabilities assumed, all measured at the acquisition date. Any contingent consideration expected to 
be transferred in the future will be recognised at fair value at the acquisition date and recognised within other payables. 
Contingent consideration classified as an asset or liability that is a financial instrument is measured at fair value with 
changes in fair value recognised in the income statement. The determination of fair value is based on discounted cash 
flows. The key assumptions take into consideration the probability of meeting each performance target and the 
discount rate. 

Where less than 100% of a subsidiary is acquired, and call and put options are granted over the remaining interest, a 
non-controlling interest is initially recognised in equity at fair value, which is established based on the value of the put 
option. A call option is recognised as a derivative financial instrument, carried at fair value. The put option is recognised 
as a liability within other payables, carried at the present value of the put option exercise price, and a corresponding 
charge is included in merger and other reserves. Any subsequent remeasurement of the put option liability is 
recognised within finance income or cost. 

Subsequent adjustments to the fair value of net assets acquired can only be made within 12 months of the acquisition 
date, and only if fair values were determined provisionally at an earlier reporting date. These adjustments are 
accounted for from the date of acquisition. 

Acquisitions of non-controlling interests are accounted for as transactions with owners and therefore no goodwill is 
recognised as a result of such transactions. Transaction costs incurred in connection with those business combinations, 
such as legal fees, due diligence fees and other professional fees, are expensed as incurred. The Directors consider these 
costs to reflect the cost of acquisition and to form a part of the capital transaction, and highlight them separately as 
exceptional items. 

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> Section 3: Operating Assets and Liabilities 

Method 2: All business combinations that occurred between 1 January 2004 and 31 December 2008 were accounted for 
using the purchase method in accordance with IFRS 3 ‘Business Combinations’ (2004). Goodwill on those combinations 
represents the difference between the cost of the acquisition and the fair value of the identifiable net assets acquired 
and did not include the value of the non-controlling interest. Transaction costs incurred in connection with those 
business combinations, such as legal fees, due diligence fees and other professional fees, were included in the cost  
of acquisition. 

Method 3: For business combinations prior to 1 January 2004, goodwill is included at its deemed cost, which represents 
the amount recorded under UK GAAP at that time less accumulated amortisation up to 31 December 2003. The 
classification and accounting treatment of business combinations occurring prior to 1 January 2004, the date of 
transition to IFRS, has not been reconsidered, as permitted under IFRS 1.  

Other intangible assets 
Intangible assets other than goodwill are those that are distinct and can be sold separately or which arise from legal rights. 

The main intangible assets the Group has valued are formats, brands, licences, contractual arrangements, customer 
contracts and relationships and libraries. 

Within ITV, there are two types of other intangible assets: those assets directly purchased by the Group for day-to-day 
operational purposes (such as software licences and development) and intangible assets identified as part of an 
acquisition of a business.  

Intangible assets acquired directly by the Group are stated at cost less accumulated amortisation. Those separately 
identified intangible assets acquired as part of an acquisition or business combination are shown at fair value at the 
date of acquisition less accumulated amortisation. 

Each class of intangible assets’ valuation method on initial recognition, amortisation method and estimated useful life 
is set out in the table below: 

Class of intangible asset  Amortisation method  Estimated useful life  Valuation method 

Brands 

Straight-line 

8 to 14 years 

Formats 
Customer  
contracts  

Customer 
relationships 
Contractual 
arrangements 

Straight-line 
Straight-line or 
reducing balance 
as appropriate 
Straight-line 

Straight-line 

Licences 

Straight-line 

Libraries and other  Sum of digits or 
straight-line as 
appropriate 
Straight-line 

Software licences 
and development 

up to 8 years 
up to 6 years  

5 to 10 years 

up to 10 years 
depending on  
the contract  
terms 

11 to 29 years 
depending on  
term of licence 

up to 20 years 

Applying a royalty rate to the expected future revenue over 
the life of the brand. 
Expected future cash flows from those assets existing at the 
date of acquisition are estimated. If applicable, a contributory 
charge is deducted for the use of other assets needed to 
exploit the cash flow. The net cash flow is then discounted 
back to present value. 

Expected future cash flows from those contracts existing  
at the date of acquisition are estimated. If applicable, a 
contributory charge is deducted for the use of other assets 
needed to exploit the cash flow. The net cash flow is then 
discounted back to present value. 
Start-up basis of expected future cash flows existing at the 
date of acquisition. If applicable, a contributory charge is 
deducted for the use of other assets needed to exploit the 
cash flow. The net cash flow is then discounted back to 
present value. 

PSB licences are valued as a start-up business with only the 
licence in place. 
Initially at cost and subsequently at cost less accumulated 
amortisation. 

1 to 10 years 

Initially at cost and subsequently at cost less accumulated 
amortisation. 

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Section 3: Operating Assets and Liabilities continued 

Determining the fair value of intangible assets arising on acquisition requires judgement. The Directors make estimates 
regarding the timing and amount of future cash flows derived from exploiting the assets being acquired. The Directors 
then estimate an appropriate discount rate to apply to the forecast cash flows. Such estimates are based on current 
budgets and forecasts, extrapolated for an appropriate period taking into account growth rates, operating costs and 
the expected useful lives of assets. Judgements are also made regarding whether, and for how long, licences will be 
renewed; this drives our amortisation policy for those assets. 

The Directors estimate the appropriate discount rate using pre-tax rates that reflect current market assessments  
of the time value of money and the risks specific to the assets or businesses being acquired. 

Amortisation 
Amortisation is charged to the income statement over the estimated useful lives of intangible assets unless such lives 
are judged to be indefinite. Indefinite life assets, such as goodwill, are not amortised but are tested for impairment at 
each year end. 

Impairment 
Goodwill is not subject to amortisation and is tested annually for impairment and when circumstances indicate that the 
carrying value may be impaired. 

Other intangible assets are subject to amortisation and are reviewed for impairment whenever events or changes in 
circumstances indicate that the amount carried in the statement of financial position is less than its recoverable amount. 

Determining whether the carrying amount of intangible assets has any indication of impairment requires judgement. 
Any impairment is recognised in the income statement. 

An impairment test is performed by assessing the recoverable amount of each asset, or for goodwill the cash-
generating unit (‘CGU’), or group of CGUs, related to the goodwill. Total assets (which include goodwill) are grouped  
at the lowest levels for which there are separately identifiable cash flows. 

The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. The value in use is based 
on the present value of the future cash flows expected to arise from the asset.  

In testing for impairment, estimates are used in deriving cash flows and the discount rates. Such estimates reflect 
current market assessments of the risks specific to the asset and the time value of money. The estimation process is 
complex due to the inherent risks and uncertainties associated with long-term forecasting. If different estimates of the 
projected future cash flows or a different selection of an appropriate discount rate or long-term growth rate were made, 
these changes could materially alter the projected value of the cash flows of the asset, and as a consequence materially 
different amounts would be reported in the financial statements. 

Impairment losses in respect of goodwill cannot be reversed. In respect of assets other than goodwill, an impairment 
loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment 
loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would 
have been determined, net of depreciation or amortisation, if no impairment loss had been recognised. 

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> Section 3: Operating Assets and Liabilities 

Intangible assets 
Intangible assets can be analysed as follows: 

Formats 
and brands 
£m 

Customer 
contracts and  
relationships 
£m 

Contractual 
arrangements 
£m 

Goodwill 
£m 

Libraries 
and other 
£m 

Software 
licences and 
development 
£m 

Licences 
£m 

Cost 
At 1 January 2018 
Additions 
Foreign exchange 
Disposals, retirements 
and impairment 
At 31 December 2018 
Additions 
Acquisitions 
Foreign exchange 
Disposals, retirements 
and impairment 
At 31 December 2019 
Amortisation and 
impairment 
At 1 January 2018 
Charge for the year 
Foreign exchange 
Disposals, retirements 
and impairment 
At 31 December 2018 
Charge for the year 
Foreign exchange 
Disposals, retirements 
and impairment 
At 31 December 2019 
Net book value 
At 31 December 2019 
At 31 December 2018 

3,889 
– 
15 

– 
3,904 
– 
9 
(16) 

– 
3,897 

2,654 
– 
– 

– 
2,654 
– 
– 

– 
2,654 

1,243 
1,250 

544 
– 
7 

– 
551 
– 
– 
(21) 

– 
530 

303 
43 
3 

– 
349 
44 
(11) 

– 
382 

148 
202 

436 
– 
2 

– 
438 
– 
6 
(3) 

– 
441 

399 
16 
3 

– 
418 
7 
(3) 

– 
422 

19 
20 

11 
– 
– 

– 
11 
– 
– 
– 

– 
11 

11 
– 
– 

– 
11 
– 
– 

– 
11 

– 
– 

176 
– 
– 

– 
176 
– 
– 
– 

– 
176 

106 
6 
– 

– 
112 
6 
– 

– 
118 

58 
64 

101 
– 
2 

– 
103 
1 
– 
(1) 

– 
103 

82 
4 
3 

– 
89 
4 
(2) 

– 
91 

12 
14 

Goodwill impairment tests 
The carrying amount of goodwill for each CGU is represented as follows: 

Broadcast 
SDN 
ITV Studios 

Total 
£m 

5,292 
27 
28 

– 
5,347 
58 
15 
(41) 

135 
27 
2 

– 
164 
57 
– 
– 

(14) 
207 

(14) 
5,365 

92 
7 
1 

– 
100 
11 
(2) 

(14) 
95 

112 
64 

2019  
£m 

386 
76 
781 
1,243 

3,647 
76 
10 

– 
3,733 
72 
(18) 

(14) 
3,773 

1,592 
1,614 

2018  
£m 

386 
76 
788 
1,250 

There has been no impairment charge for any CGU during the year (2018: £nil). 

When assessing impairment, the recoverable amount of each CGU is based on value in use calculations. These calculations 
require the use of estimates, specifically: pre-tax cash flow projections; long-term growth rates; and a pre-tax market 
discount rate. Cash flow projections are based on the Group’s current five year plan. Beyond the five year plan, these 
projections are extrapolated using an estimated nominal long-term growth rate of 1.5% (2018: 1.5%). The growth rate 
used is consistent with the long-term average growth rates for both the industry and the countries in which the CGUs 
are located and is appropriate because these are long-term businesses. 

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Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

The discount rate has been updated for each CGU to reflect the latest market assumptions for the risk-free rate, the 
equity risk premium and the net cost of debt. There is currently no reasonably possible change in discount rate that 
would reduce the headroom in any CGU to zero. 

Broadcast 
The goodwill in this CGU arose as a result of the acquisition of broadcasting businesses since 1999, the largest of which was 
the merger of Carlton and Granada in 2004 to form ITV plc, which was treated as an acquisition of Carlton for accounting 
purposes. Broadcast goodwill also includes the goodwill arising on acquisition of UTV Limited in February 2016. 

The main assumptions on which the forecast cash flow projections for this CGU are based include: the performance and 
share of the television advertising market; share of commercial impacts; programme and other costs; and the pre-tax 
market discount rate. 

The key assumption in assessing the recoverable amount of Broadcast goodwill is the size of the television advertising 
market. In forming its assumptions about the television advertising market, the Group has used a combination of  
long-term trends, industry forecasts and in-house estimates, which place greater emphasis on recent experience.  
No impairment was identified. Also as part of the impairment review, a sensitivity of up to -10% of growth was applied 
to 2020 and -3% to 2021 with no subsequent recovery, with no impairment identified. The Directors believe that 
currently no reasonably possible change in these assumptions would reduce the headroom in this CGU to zero. 

An impairment charge of £2,309 million was recognised in the Broadcast CGU in 2008, as a result of the downturn  
in the short-term outlook for the advertising market. The current year impairment review, set out above, results in 
significant headroom in excess of the 2008 impairment amount. Even though the advertising market has improved 
since then and the impaired assets are still owned and operated by the Group, due to accounting rules the impairment 
cannot be reversed.  

A pre-tax market discount rate of 8.7% (2018: 8.5%) has been used in discounting the projected cash flows. 

SDN 
Goodwill was recognised when the Group acquired SDN (the licence operator for DTT Multiplex A) in 2005. It 
represented the wider strategic benefits of the acquisition specific to the Group, principally the enhanced ability to 
promote Freeview as a platform, business relationships with the channels which are on Multiplex A and additional 
capacity available from 2010. The licence is up for renewal in 2022. 

The main assumptions on which the forecast cash flows are based are: income to be earned from renewals of medium-
term contracts; the market price of available multiplex video streams; and the pre-tax market discount rate. These 
assumptions have been determined by using a combination of current contract terms, recent market transactions  
and in-house estimates of video stream availability and pricing. No impairment was identified.  

As part of the impairment review, sensitivity was applied to the main assumptions with no impairment identified  
(2020: -5% growth, 2021: -10% growth, no renewal of the licence to operate in 2022). The Directors believe that 
currently no reasonably possible change in the cash flow assumptions would reduce the headroom in this CGU to zero. 

A pre-tax market discount rate of 13.6% (2018: 10.2%) has been used in discounting the projected cash flows. 

ITV Studios 
The goodwill for ITV Studios has arisen as a result of the acquisition of production businesses since 1999. Significant 
balances were created from the acquisition by Granada of United News and Media’s production businesses in 2000  
and the merger of Granada and Carlton in 2004 to form ITV plc. ITV Studios goodwill also includes the goodwill arising 
from recent acquisitions since 2012, with the largest acquisitions being Leftfield in 2014, followed by Talpa in 2015.  

The key assumptions on which the forecast cash flows for the whole CGU were based include revenue (including 
international revenue and the ITV Studios share of ITV output, growth in commissions and hours produced), margins 
and the pre-tax market discount rate. These assumptions have been determined by using a combination of 
extrapolation of historical trends within the business, industry estimates and in-house estimates of growth rates  
in all markets. No impairment was identified.  

As part of the impairment review, sensitivity was applied to the main assumptions with no impairment identified  
(2020: -10% growth, 2021: 0% growth). The Directors believe that currently no reasonably possible change in the  
cash flow assumptions would reduce the headroom in this CGU to zero. 

A pre-tax market discount rate of 8.8% (2018: 9.5%) has been used in discounting the projected cash flows. 

Following the organisational redesign and acquisitions made by ITV Studios in 2019, the Directors considered how 
assets and resources are shared across the ITV Studios division and the level of integration within the management 
structure for the purposes of reporting and strategic decision-making. They concluded that a single ITV Studios CGU 
continues to remain appropriate. 

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> Section 3: Operating Assets and Liabilities 

3.4 
Acquisitions 

  Keeping 
it simple 

The following section outlines what the Group has acquired in the year.  

Most of the deals are structured so that a large part of the payment made to the 
sellers (‘consideration’) is determined based on future performance. This is done so 
that the Group can both align incentives for growth, while reducing risk so that total 
consideration reflects actual performance, not expected.  

IFRS accounting standards require some of this consideration to be included in the 
purchase price used in determining goodwill (‘contingent consideration’). Examples  
of contingent consideration include top-up payments and recoupable performance 
adjustments. Any remaining consideration is required to be recognised as a liability  
or expense outside of acquisition accounting (put option liabilities and employment-
linked contingent payments known as ‘earnout’ payments). 

The Group considers the income statement impact of all consideration to be capital in 
nature and so excludes it from adjusted profit. Therefore, for each acquisition below,  
the distinction between the types of consideration has been explained in detail. 

Acquisitions in the current year – 2019 
In 2019, the Group made payments totalling £11 million for two acquisitions within the ITV Studios operating segment. 
The businesses fit with the strategy of strengthening the Group’s existing position as a producer and global distributor 
of world-class content. 

Armoza International Media Limited  
On 31 July 2019, the Group purchased 100% of the share capital of Armoza International Media Ltd, one of Israel’s 
leading television developers and distributors. Armoza’s catalogue numbers over 100 formats, including the prime time 
singing show The Four, commissioned in over 15 territories and game show Still Standing, Israel’s most successful 
international non-scripted format with over 6,000 episodes globally. 

Monumental Television Limited 
On 18 July 2019, the Group increased its stake in Monumental Television from 26% to a 51% majority in the UK 
production company. Monumental Television are producers of Harlots for Hulu, available via Starzplay in the UK,  
and Ghosts on BBC One.  

Acquisition accounting: 
Put and call options over the non-controlling interest and performance-related top up payments have been granted, 
with payments expected in the next five years. The total maximum consideration for the acquisitions is capped at  
£62 million (undiscounted). All future payments are dependent on future performance of the business and linked  
to ongoing employment. 

Acquisitions in the prior year – 2018 
The Group did not make any acquisitions in 2018. 

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Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Consideration transferred: 

Initial consideration (net of cash acquired) (Note A) 

Total consideration 

Fair value of net assets acquired: 

Intangible assets 
Deferred tax liabilities 
Inventory 
Trade and other receivables 
Trade and other payables 
Borrowings 
Net assets held for sale 

Fair value of net assets 

Non-controlling interest measured at fair value (Note B) 
Goodwill 

Other information 

Present value of the expected liability on put options 
Present value of the expected earnout payment at acquisition 

Contributions to the Group’s performance: 
From date of acquisition 

Revenue  
EBITA before exceptionals 

Proforma – January to December 

Revenue 
EBITA before exceptionals 

2019 
Total* 
£m  

2018 
Total 
£m  

11 
11 

6 
(1) 
9 
6 
(14) 
(3) 
– 
3 

1 
9 

– 
7 

9 
1 

19 
1 

– 
– 

– 
– 
– 
– 
– 
– 
– 
– 

– 
– 

– 
– 

– 
– 

– 
– 

*  Provisional values as the acquisition accounting is finalised in the 12 month period following acquisition. 

Note A: Consideration for all acquisitions is net of cash acquired and estimated debt and working capital settlements. Cash acquired during the period is  
£4 million (2018: Nil). 

Note B: Non-controlling interest arises where the Group acquires less than 100% of the equity interest in a business, but obtains control. 

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> Section 3: Operating Assets and Liabilities 

3.5  
Investments 

  Keeping 
it simple 

The Group holds non-controlling interests in a number of different entities. 
Accounting for these investments, and the Group’s share of any profits and losses, 
depends on the level of control or influence the Group is granted via its interest.  
The three principal types of non-consolidated investments are: joint arrangements 
(joint ventures or joint operations), associates, and equity investments. 

A joint arrangement is an investment where the Group has joint control, with one  
or more third parties. An associate is an entity over which the Group has significant 
influence (i.e. power to participate in the investee’s financial and operating decisions). 
Any other investment is an equity investment. 

Accounting policies 
For joint ventures and associates, the Group applies equity accounting. Under this method, it recognises the investment 
in the entity at cost and subsequently adjusts this for its share of profits or losses, which are recognised in the income 
statement within non-operating items and included in adjusted profit. Where the Group has invested in associates by 
acquiring preference shares or convertible debt instruments, the share of profit recognised is usually £nil as no equity 
interest exists. Equity investments are held at fair value unless the investment is a start-up business, in which case it is 
valued at cost and assessed for impairment.  

The carrying amount of each category of our investments is represented as follows: 

Joint ventures 
Associates 
Equity investments 

Please refer to page 231 for the list of principal investments held at 31 December 2019. 

2019  
£m 

1 
43 
8 
52 

2018 
£m 

1 
41 
9 
51 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.6 
Provisions 

Keeping 
it simple 

A provision is recognised by the Group where an obligation exists relating to events  
in the past and it is probable that cash will be paid to settle it. 

A provision is made where the Group is not certain how much cash will be required to 
settle a liability, so an estimate is required. The main estimates relate to the cost of 
holding properties that are no longer in use by the Group, the likelihood of settling legal 
claims and contracts the Group has entered into that are now unprofitable. 

Accounting policies 
A provision is recognised in the statement of financial position when the Group has a present legal or constructive 
obligation arising from past events, it is probable cash will be paid to settle it and the amount can be estimated reliably. 
Provisions are determined by discounting the expected future cash flows by a rate that reflects current market 
assessments of the time value of money and the risks specific to the liability. The unwinding of the discount is 
recognised as a financing cost in the income statement. The value of the provision is determined based on assumptions 
and estimates in relation to the amount and timing of actual cash flows, which are dependent on future events. 

Provisions 
The movements in provisions during the year are as follows: 

At 31 December 2018 
Released 
At 31 December 2019 

Contract 
provisions 
£m 

Property 
provisions 
£m 

2 
– 
2 

2 
– 
2 

Legal and 
Other 
provisions 
£m 

16 
(13) 
3 

Total 
£m 

20 
(13) 
7 

Provisions of £2 million are classified as current liabilities (2018: £16 million). Unwind of the discount is £nil in 2019  
and 2018. 

Contract provisions comprise onerous commitments on playout and related services that are not expected to be 
utilised over the remaining contract period. 

Property provisions primarily relate to expected dilapidation costs at rental properties. 

Legal and Other provisions total £3 million (31 December 2018: £16 million). 

In 2018, this included a £13m provision for potential liabilities that may arise due to an ongoing legal dispute with  
the Pensions Regulator in respect of the Box Clever Pension Scheme. Historically this has been held as a provision  
on the basis that there were a number of potential resolutions available including a potential negotiated settlement. 
Following the Supreme Court’s decision to refuse to hear the Group's appeal, the Pensions Regulator will issue Financial 
Support Directions (FSDs) in the near future. In the first instance the Group will seek to establish whether the amount 
and form of any financial support can be agreed with the Pensions Regulator, but given the significant number of 
undecided issues both as to the quantum and form of financial support that it would be reasonable to provide, the 
Group is no longer able to reliably estimate the cost of resolving this matter. Accordingly, it is no longer appropriate  
to carry this provision, and the Directors believe this is now a contingent liability (see note 5.2 for further details). 

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> Section 3: Operating Assets and Liabilities 

3.7 
Pensions 

  Keeping 
it simple 

In this note, we explain the accounting policies governing the Group’s pension 
schemes, followed by analysis of the components of the net defined benefit pension 
deficit, including assumptions made, and where the related movements have been 
recognised in the financial statements. In addition, we have placed text boxes to 
explain some of the technical terms used in the disclosure.  

What are the Group’s pension schemes?  
There are two types of pension schemes. A ‘Defined Contribution’ scheme that is open 
to ITV employees, and a number of ‘Defined Benefit’ schemes that have been closed to 
new members since 2006 and closed to future accrual in 2017. In 2016, on acquisition 
of UTV Limited, the Group took over the UTV Defined Benefit Scheme, which closed  
to future accrual at the end of March 2019. 

What is a Defined Contribution scheme? 
The Defined Contribution scheme is where the Group makes fixed payments into  
a separate fund on behalf of those employees participating in saving for their 
retirement. ITV has no further obligation to the participating employee and the risks 
and rewards associated with this type of scheme are assumed by the members rather 
than the Group. Although the Trustee of the scheme makes available a range of 
investment options, it is the members’ responsibility to make investment decisions 
relating to their retirement benefits. 

What is a Defined Benefit scheme?  
In a Defined Benefit scheme, members receive payments during retirement, the value 
of which is dependent on factors such as salary and length of service. The Group 
makes contributions to the scheme, a separate trustee-administered fund that is not 
consolidated in these financial statements, but is reflected on the defined benefit 
pension deficit line on the consolidated statement of financial position. 

It is the responsibility of the Trustee to manage and invest the assets of the Scheme 
and its funding position. The Trustee, appointed according to the terms of the 
Scheme’s documentation, is required to act in the best interest of the members  
and is responsible for managing and investing the assets of the Scheme and its 
funding position.  

The Group has a Pension Steering Committee, which liaises with the Trustee and has 
oversight of the management of the pension schemes and underlying risks. 

In the event of poor investment returns, the Group may need to address this through  
a combination of increased levels of contribution or by making adjustments to the 
scheme. Schemes can be funded, where regular cash contributions are made by the 
employer into a fund which is invested, or unfunded, where no regular money or 
assets are required to be put aside to cover future payments but in some cases 
security is required. 

The accounting defined benefit pension deficit (IAS 19) is different from the actuarial 
valuation deficit as they are calculated on the basis of different assumptions, such  
as discount rate. The accounting defined benefit pension deficit (IAS 19) figure is 
calculated as at the balance sheet date, and the actuarial deficit was calculated  
for the last triennial valuation as of 1 January 2017 for the ITV Pension Scheme  
and 30 June 2017 for the UTV Pension Scheme. 

Accounting policies 
Defined contribution scheme 
Obligations under the Group’s defined contribution schemes are recognised as an operating cost in the income 
statement as incurred. For 2019, total contributions expensed were £23 million (2018: £21 million). 

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Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Defined benefit scheme 
The Group’s obligation in respect of the Defined Benefit Scheme is calculated by estimating the amount of future 
retirement benefit that eligible employees (‘members’) have earned during their services. That benefit payable in  
the future is discounted to today’s value and then the fair value of scheme assets is deducted to measure the defined 
benefit pension position.  

Unless otherwise stated, references to Defined Benefit Schemes (‘the Schemes’) within this note refer to the ITV 
Pension Scheme, the unfunded scheme and the UTV Scheme combined. Details on each scheme are provided below. 

The liabilities of the Schemes are measured by discounting the best estimate of future cash flows to be paid using the 
‘projected unit’ method. These calculations are complex and are performed by a qualified actuary. There are many 
judgements and estimates necessary to calculate the Group’s estimated liabilities, the main assumptions are set out 
later in this section. Movements in assumptions during the year are called ‘actuarial gains and losses’ and these are 
recognised in the period in which they arise through the statement of comprehensive income.  

The latest triennial valuation of the ITV Pension Scheme was undertaken as at 1 January 2017 by an independent 
actuary appointed by the Trustee of the Scheme and agreed in early 2018. The combined funding deficits of the ITV 
Pension Scheme as at 1 January 2017 amounted to £470 million. The deficit funding contributions for the ITV Pension 
Scheme will be £60 million per annum. The next triennial valuation will be as at 1 January 2020. This will drive 
subsequent contribution rates. 

An unfunded scheme in relation to the benefits for former members who accrued benefits in excess of the maximum 
allowed for tax purposes is accounted for under IAS 19 and the Group is responsible for meeting the pension obligations 
as they fall due. For the four former Granada executives within the unfunded scheme, there is additional security 
compared with the ITV main scheme, in the form of a charge over gilts held by the Group. Therefore, the £58 million 
securitised gilts have been classified as other pension assets to reflect the Group’s net pension deficit. 

Due to the size of the UTV Pension Scheme, the Directors present the results and position of the UTV Scheme within 
this note combined with the existing ITV Schemes. The latest triennial valuation was undertaken as at 30 June 2017  
and was agreed during the second half of 2018. The next triennial valuation will be as at 30 June 2020. 

The sponsoring company of the ITV Pension Scheme is ITV Services Limited, the unfunded scheme is Granada Group 
Limited and the UTV Scheme is sponsored by UTV Limited. 

The defined benefit pension deficit 
Net pension deficit of £87 million at 31 December 2019 (2018: £38 million) is stated after including the unfunded 
scheme security asset of £58 million (2018: £49 million). 

The totals recognised in the current and previous years are: 

Total defined benefit scheme obligations 
Total defined benefit scheme assets 
Defined benefit pension deficit (IAS 19) 

Presented as: 
Defined benefit pension surplus* 
Defined benefit pension deficit 
Defined benefit pension deficit (IAS 19) 

Other pension asset 
Net pension deficit 

2019 
£m 

(4,037) 
3,892 
(145) 

17 
(162) 
(145) 

58 
(87) 

2018 
£m 

(3,719) 
3,632 
(87) 

19 
(106) 
(87) 

49 
(38) 

*  The defined benefit pension surplus relates solely to the UTV Scheme. The defined benefit scheme assets in the UTV Scheme were £133 million as at  

31 December 2019 (2018: £126 million) and the defined benefit scheme obligations were £116 million (2018: £107 million). 

The remaining sections provide further detail of the value of the Scheme’s assets and liabilities, how these are 
accounted for and the impact on the financial statements. 

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> Section 3: Operating Assets and Liabilities 

Defined benefit scheme obligations 

Keeping 
it simple 

What causes movements in the defined benefit pension obligations? 
The areas that impact the defined benefit obligation (the pension scheme liabilities) 
position at the year end are as follows: 
•  Current service cost – the cost to the Group of the future benefits earned 

by members that relates to the members’ service in the current year. This is charged 
to operating costs in the income statement 

•  Past service cost – is a change in present value of the benefits built up by the 

members in the prior periods; can be positive or negative resulting from changes  
to the existing plan as a result of an agreement between ITV and employees or 
legislative change (including legal rulings) or as a result of significant reduction  
by ITV in the number of employees covered by the plan (curtailment) 

•  Interest cost – the pension obligations payable in the future are discounted to the 
present value at year end. A discount factor is used to determine the current value 
today of the future cost. The interest cost is the unwinding of one year’s movement 
in the present value of the obligation. It is broadly determined by multiplying the 
discount rate at the beginning of the period by the updated present value of the 
obligation during the period. The discount rate is a key assumption explained later  
in this section. This interest cost is recognised through net financing costs in the 
income statement (see note 4.4) 

•  Actuarial gains or losses – there are broadly two causes of actuarial movements: 
‘experience’ adjustments, which arise when comparing assumptions made when 
estimating the liabilities and what has actually occurred, and adjustments resulting 
from changes in actuarial assumptions e.g. movements in corporate bond yields  
or change in mortality. Key assumptions are explained in detail later in this section. 
Actuarial gains or losses are recognised through other comprehensive income 

•  Benefits paid – any cash benefits paid out by the Scheme will reduce the obligation 
•  One-off events – for example, the acquisition of UTV Limited 

The movement in the present value of the Group’s defined benefit obligation is analysed below: 

Defined benefit obligation at 1 January 

Past service cost 
– GMP equalisation 
– Changes in relation to pension increases 
– Pension increase exchange option 
– Curtailment credit for the UTV scheme closure to future accrual 
Interest cost 
Actuarial loss/ (gain) 
Benefits paid 

Defined benefit obligation at 31 December 

2019 
£m 

3,719 

– 
– 
– 
(1) 
103 
410 
(194) 
4,037 

2018 
£m 

3,987 

6 
(15) 
5 
– 
97 
(166) 
(195) 
3,719 

Of the above total defined benefit obligation at 31 December 2019, £60 million relates to the unfunded schemes  
(2018: £56 million).  

In March 2019, the UTV scheme closed to future accrual which resulted in a past service credit or curtailment credit  
of £1 million. 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Assumptions used to estimate the Scheme obligations 

Keeping 
it simple 

What are the main assumptions used to estimate the Scheme obligations? 
The main assumptions are: 
•  An estimate of increases in pension payments 
•  The life expectancy of members 
•  The effect of inflation on all these factors and 
•  The discount rate used to estimate the present day fair value of these obligations 

How do we determine the appropriate assumptions?  
The Group takes independent actuarial advice relating to the appropriateness of the 
assumptions used. 

IFRS requires that we estimate a discount rate by reference to high-quality fixed income 
investments in the UK that match the estimated term of the pension obligations.  

The inflation assumption has been set by looking at the difference between the yields  
on fixed and index-linked Government bonds. The inflation assumption is used as a basis 
for the remaining financial assumptions, except where caps have been implemented. 

The discount rate has therefore been obtained using the yields available on AA rated 
corporate bonds, which match projected cash flows. The Group’s estimate of the 
weighted average term of the liabilities is 16 years (2018: 15 years). 

The principal assumptions used in the Scheme’s valuations at the year end were: 

Discount rate 
Inflation assumption (RPI) 
Rate of increase in pension payment (LPI1 5% pension increases) 
Rate of increase to deferred pensions (CPI) 

1.  Limited Price Index. 

2019  

2.05% 
3.00% 
2.90% 
2.20% 

2018 

2.85% 
3.20% 
3.05% 
2.20% 

The table below reflects published mortality investigation data in conjunction with the results of investigations into the 
mortality experience of Scheme members. The assumed life expectations on retirement are: 

Retiring today at age 
Males 
Females 
Retiring in 20 years at age 
Males 
Females 

2019 

60 
27.3 
29.4 
60 
28.9 
31.0 

2019 

65 
22.6 
24.6 
65 
24.1 
26.1 

2018 

60 
27.2 
29.3 
60 
28.8 
30.9 

2018 

65 
22.5 
24.5 
65 
24.0 
26.0 

The net pension deficit is sensitive to changes in assumptions. These are disclosed further in this section. 

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> Section 3: Operating Assets and Liabilities 

Total defined benefit scheme assets 

Keeping 
it simple 

The Scheme holds assets across a number of different classes, which are managed  
by the Trustee, who consults with the Group on changes to its investment policy. 

What are the pension Scheme assets? 
At 31 December 2019, the Scheme’s assets were invested in a diversified portfolio  
that consisted primarily of equity and debt securities and insurance policies matching 
the pensions due to certain members. The tables below set out the major categories 
of assets. 

Financial instruments are in place in order to provide protection against changes  
in market factors (interest rates and inflation), which could act to increase the net 
pension deficit. 

One such instrument is the longevity swap, which the Scheme transacted in 2011 to 
obtain protection against the effect of increases in the life expectation of the majority 
of pensioner members at that date. Under the swap, the Trustee agreed to make  
pre-determined payments in return for payments to meet the specified pension 
obligations as they fall due, irrespective of how long the members and their 
dependants live. The difference in the present values of these two streams of 
payments is reflected in the Scheme assets. The swap had a nil valuation at inception 
and, using market-based assumptions, is subsequently adjusted for changes in the 
market life expectancy and market discount rates, in line with its fair value. 

How do we measure the pension Scheme assets? 
Defined benefit scheme assets are measured at their fair value and can change due  
to the following: 

•  Interest income on scheme assets – this is determined by multiplying the fair value 
of the Scheme assets by the discount rate, both taken as of the beginning of the 
year. This is recognised through net financing costs in the income statement 
•  Return on assets arise from differences between the actual return and interest 

income on Scheme assets and are recognised through other comprehensive income 
•  Employer’s contributions are paid into the Scheme to be managed and invested and 
•  Benefits and administrative expenses paid out by the Schemes will lower the fair 

value of the Scheme’s assets 

The movement in the fair value of the defined benefit scheme’s assets is analysed below: 

Fair value of Scheme assets at 1 January 

Interest income on Scheme assets 
Return on assets, excluding interest income 
Employer contributions 
Benefits paid 
Administrative expenses paid 

Fair value of Scheme assets at 31 December 

2019 
 £m 

3,632 
102 
276 
82 
(194) 
(6) 
3,892 

2018  
£m 

3,866 
95 
(218) 
90 
(195) 
(6) 
3,632 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

How are the Scheme’s assets invested?  
At 31 December 2019, the Scheme’s assets were invested in a diversified portfolio that consisted primarily of equity  
and debt securities and insurance policies matching pensions due to certain members. The Trustee is responsible for 
deciding the investment strategy for the Scheme’s assets, although changes in investment policies require consultation 
with the Group. The assets are invested in different classes to hedge against unfavourable movements in the funding 
obligation. When selecting the mix of assets to hold, and considering their related risks and returns, the Trustee will 
weigh up the variability of returns against the target long-term rate of return on the overall portfolio. 

The fair value of the Scheme’s assets is shown in the following table by major category: 

Liability hedging assets 
Fixed interest gilts 
Index-linked interest gilts 
Interest rate and inflation hedging derivatives  
(swaps and repos) 

Other bonds 

Return seeking investments 
Quoted equities 
Infrastructure 
Property 
Hedge funds/alternatives 

Other investments 
Cash and cash equivalents 
Insurance policies 
Longevity swap fair value 

Total Scheme assets 

Market value 
2019 
£m 

Market value 
2018 
£m 

689 
886 

127 
1,702 

1,425 

76 
161 
134 
49 
420 

140 
544 
(339) 
345 
3,892 

475 
1,067 

230 
1,772 

834 

169 
171 
106 
172 
618 

183 
530 
(305) 
408 
3,632 

49% 

23% 

17% 

11% 
100% 

43% 

37% 

11% 

9% 

Included in the above are overseas assets of £404 million (2018: £725 million), comprised of quoted equities of  
£72 million (2018: £68 million), other assets of £338 million (2018: £657 million). 

In November 2018, the Pension Trustee entered into a bulk annuity insurance contract in respect of the benefits of two 
sections of the ITV Pension Scheme. This type of deal is also known as a ‘Buy-in’. A buy-in is where the Trustee purchases 
an insurance policy which is effectively a Scheme asset which pays the members benefits. The ultimate obligation to 
pay the members benefits still remains with the scheme. The assets in respect of the buy-in are included in the 
insurance policies listed above. 

The Trustee entered a longevity swap in 2011, which provides cash flow certainty by hedging the risk of increasing life 
expectancy over the next 70 years for 11,700 of current pensioners at inception covering £1.7 billion of the pension 
obligation. The fair value of the longevity swap equals the discounted value of the projected net cash flows resulting 
from the contract and has reduced in value in 2019. 

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> Section 3: Operating Assets and Liabilities 

Defined pension deficit sensitivities 

Keeping 
it simple 

Which assumptions have the biggest impact on the Scheme? 
It is important to note that comparatively small changes in the assumptions used  
may have a significant effect on the consolidated income statement and statement  
of financial position. This ‘sensitivity’ to change is analysed below to demonstrate  
how small changes in assumptions can have a large impact on the estimation of the 
defined benefit pension deficit. The Trustee manages the investment, mortality and 
inflation risks to ensure the pension obligations are met as they fall due.  

The investment strategy is aimed at the valuation obligation rather than IAS 19 
defined pension deficit value. As such, the effectiveness of the risk hedging strategies 
on a valuation basis will not be the same as on an accounting basis. Those hedging 
strategies have significant impact on the movement in the net pension deficit as 
assumptions change, offsetting the impacts on the obligation disclosed below. 

In practice, changes in one assumption may be accompanied by offsetting changes in 
another assumption (although this is not always the case). Changes in the assumptions 
may occur at the same time as changes in the market value of Scheme assets, which 
may or may not offset the changes in assumptions. 

Changes in assumptions have a different level of impact as the value of the net 
pension deficit fluctuates, because the relationship between them is not linear. 

The analysis below considers the impact of a single change in principal assumptions on the defined benefit obligation 
while keeping the other assumptions unchanged and does not take into account any risk hedging strategies: 

Assumption 

Discount rate 

Rate of inflation (Retail Price Index) 

Rate of inflation (Consumer Price Index) 

Life expectancies 

Change in assumption 

Increase by 0.1% 
Decrease by 0.1% 
Increase by 0.1% 
Decrease by 0.1% 
Increase by 0.1% 
Decrease by 0.1% 
Increase by one year 

Impact on defined benefit obligation 

Decrease by £60 million 
Increase by £60 million 
Increase by £30 million  
Decrease by £20 million 
Increase by £10 million 
Decrease by £10 million 
Increase by £135 million 

The sensitivity analysis has been determined by extrapolating the impact on the defined benefit obligation at the year 
end with changes in key assumptions that might reasonably occur.  

While the Scheme’s risk hedging strategy is aimed at a valuation basis, the Directors estimate that on an accounting 
basis it would significantly reduce the above impact on the defined benefit obligation.  

In particular, an increase in assumption of life expectancies by one year would benefit from an estimated increase of 
the value of the longevity swap by £100 million and the value of the bulk annuity insurance contracts by £15 million, 
resulting in a net increase in the defined pension deficit of £20 million. 

The insured assets in respect of the buy-in will move in line with the change to the defined benefit obligation, partially 
offsetting the change to the impacts in the table above. 

Further, the ITV Pension Scheme invests in UK Government bonds and interest rate and inflation swap contracts  
and therefore movements in the defined benefit obligation are typically offset, to an extent, by asset movements.  

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Keeping 
it simple 

What was the impact of movements on the Scheme’s assets and liabilities? 
The sections above describe how the Scheme obligations and assets are comprised 
and measured. The following section sets out the impact of various movements  
and expenses on the Scheme on the Group’s financial statements. 

Amounts recognised through the income statement 
Amounts recognised through the income statement are as follows: 

2019  
£m 

2018  
£m 

Amount charged to operating costs: 
Scheme administration expenses 

Amount charged to exceptional costs: 

Past service credit 

Amount charged to net financing costs: 

Net interest on defined benefit obligation 

Total charged in the consolidated income statement 

Amounts recognised through the consolidated statement of comprehensive income 
The amounts recognised through the consolidated statement of comprehensive income/(cost) are: 

(6) 
(6) 

1 

(1) 

(6) 

Remeasurement gains/(losses): 

Return on scheme assets excluding interest income 
Actuarial gains/(losses) on liabilities arising from change in: 
– experience adjustments 
– financial assumptions 
– demographic assumptions 

Total recognised in the consolidated statement of comprehensive income 

2019  
£m 

276 

(7) 
(403) 
– 
(410) 
(134) 

(6) 
(6) 

4 

(2) 

(4) 

2018 
£m 

(218) 

(6) 
172 
– 
166 
(52) 

The £410 million actuarial loss on the Scheme’s liabilities was principally due to changes in bond yields, offset by a 
reduction in the market implied inflation. The £276 million gain on the Scheme’s assets follows a strong performance  
in the equity markets. 

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> Section 3: Operating Assets and Liabilities 

Addressing the defined benefit pension deficit 

Keeping 
it simple 

The Group works closely with the Trustee to agree appropriate levels of funding  
for the Scheme. This involves agreeing a Schedule of Contributions at each triennial 
valuation, which specifies the contribution rates for the employer and, where relevant, 
scheme members and the date these contributions are due. A recovery plan setting 
out the steps that will be taken to address a funding shortfall is also agreed. 

In the event that the Group’s defined benefit scheme is in a net liability position,  
the Directors must take steps to manage the size of the deficit. Apart from the 
funding agreements mentioned above, this could involve pledging additional assets  
to the Scheme, as was the case in the SDN and London Television Centre pension 
funding partnerships. 

The levels of ongoing contributions to the Scheme are based on the expected future cash flows of the Scheme. 
Contributions in 2020 for administration expenses are expected to be in the region of £6 million (2019: £6 million)  
and deficit funding contributions for the main ITV scheme in 2020 are expected to be £60 million (2019: £60 million), 
assuming current contribution rates continue as agreed with the Trustee.  

The Group has two asset-backed pension funding agreements with the Trustee and makes annual payments of 
£11 million for 12 years from 2011, and also £3 million, increasing by 5% per annum until 2038. In 2020, a payment  
of £14 million is expected as a result of those agreements.  

In November 2019 the London Television Centre was sold. £50 million of the proceeds has been held in a restricted 
bank account as a replacement asset in the pension funding arrangement.  

For the SDN structure, as the value of the security provided by SDN diminishes within the arrangement, the Group is 
contracted to provide additional collateral to support the original value of the structure at the rate of £50.7 million 
each year from March 2019 to March 2022. This cash collateral would not leave the Group, but would be maintained  
in a restricted bank account. The Trustee agreed to accept a bank guarantee as an alternative to the 2019 collateral 
instalment with the result that £101 million becomes due in March 2020, however we are looking to agree with the 
Trustee a similar approach in respect of that payment. The pension funding agreement is currently being reviewed  
as the Group looks to replace it with an alternative asset. If the asset in the SDN structure is not replaced, the Group  
will pay to the pension scheme the lower of any deficit calculated on the funding basis in 2022 or £200 million. 

These structures are being reviewed in 2020. 

IFRIC 14 clarifies how the asset ceiling rules should be applied if the Schemes are expected to be in surplus, for example 
as a result of deficit funding agreements. The Group has determined that it has an unconditional right to a refund of 
any surplus assets if the Schemes are run off until the last member dies. On this basis, IFRIC 14 rules do not cause any 
change in the pension deficit accounting or disclosures. 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs  

In this  
section 

This section outlines how the Group manages its capital structure and related 
financing costs, including its balance sheet liquidity and access to capital markets. 

The Directors determine the appropriate capital structure of ITV; specifically how 
much is raised from shareholders (equity) and how much is borrowed from financial 
institutions (debt) in order to finance the Group’s activities both now and in the future. 
Maintaining capital discipline and balance sheet efficiency remains important to the 
Group. Any potential courses of action in relation to this will take into account the 
Group’s liquidity needs, flexibility to invest in the business, pension deficit initiatives 
and impact on credit ratings. 

The Directors consider the Group’s capital structure and dividend policy at least twice 
a year ahead of announcing results. The Directors also take into account the available 
realised distributable reserves from which a dividend would be paid in addition to 
liquidity and solvency of the Group. The Directors also review the above in the context 
of the Group’s ability to continue as a going concern, to execute the strategy and to 
invest in opportunities to grow the business and enhance shareholder value. The ITV 
plc Board oversees governance and approves tax and treasury related policies and 
procedures with the business.  

Net debt is the Group’s key measure used to evaluate total cash resources net of the 
current outstanding debt. Adjusted net debt is also monitored by the Group and more 
closely reflects how credit agencies see the Group’s gearing. To arrive at the adjusted  
net debt amount, we add our total undiscounted expected contingent payments on 
acquisitions, our net pension deficit and our discounted lease liabilities. A full analysis and 
discussion of adjusted net debt is included in the Operating and Performance Review. 

The tables below analyse movements in the components of reported net debt during 
the year: 

4.1  
Net debt 

Keeping 
it simple 

Cash 
Cash equivalents 

Total cash and cash equivalents 

Loans and facilities due within one year 
Loans and facilities due after one year 

Total debt 

Currency component of swaps held against 
euro denominated bonds 

Net debt ** 

* Balances as at acquisition date  

** IFRS 16 lease liabilities are detailed in section 4.6. 

1 January 
2019 
£m 

85 
10 
95 

(54) 
(993) 
(1,047) 

25 
(927) 

Net cash flow 

£m 

7 
143 
150 

47 
(84) 
(37) 

(25) 
88 

Acquisitions* 
£m 

Currency and 
non-cash 
movements 
£m 

31 December 
2019 
£m 

4 
– 
4 

(3) 
– 
(3) 

– 
1 

(3) 
– 
(3) 

– 
61 
61 

(24) 
34 

93 
153 
246 

(10) 
(1,016) 
(1,026) 

(24) 
(804) 

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> Section 4: Capital Structure and Financing Costs 

Cash 
Cash equivalents 

Total cash and cash equivalents 

Loans and facilities due within one year 
Loans and facilities due after one year 

Total debt 

Currency component of swaps held against  
euro denominated bonds 

Net debt 

1 January 
2018 
£m 

Net cash flow 
£m 

Currency and 
non-cash 
movements 
£m 

31 December 
2018 
£m 

121 
5 
126 

(76) 
(982) 
(1,058) 

20 
(912) 

(37) 
5 
(32) 

22 
1 
23 

– 
(9) 

1 
– 
1 

– 
(12) 
(12) 

5 
(6) 

85 
10 
95 

(54) 
(993) 
(1,047) 

25 
(927) 

Cash and cash equivalents 
Included within cash equivalents is £50 million (2018: £nil), the use of which is restricted to meeting the commitments 
under the asset-backed pension agreements, and £25 million (2018: £nil) restricted money market funds. See note 3.7 
for further details on the asset-backed pension arrangements. 

Loans and facilities due within one year 
At various periods during the year, the Group drew down on the £630 million Revolving Credit Facility (‘RCF’) to  
meet short-term funding requirements. At 31 December 2019, the Group had drawings of £nil under the RCF  
(2018: £50 million), leaving £630 million available to draw down at year end. The maximum draw down of the RCF 
during the year was £400 million (2018: £400 million). 

Loans and loan notes due after one year  
During the year the Group issued a new seven year €600 million Eurobond and used the proceeds to buyback of  
€506 million of old bonds. 

The Group has in issue the following Eurobonds: 

•  €335 million at a fixed coupon of 2.125%, which matures in September 2022 
•  €259 million at a fixed coupon of 2.0%, which will mature in December 2023  
•  €600 million at a fixed coupon of 1.375%, which matures in September 2026 

The bond issued in September 2019 has been swapped back to sterling using a number of cross-currency interest rate 
swaps. The resulting fixed rate payable in sterling is c. 2.9%. 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

4.2 
Borrowings  

Keeping 
it simple 

The Group borrows money from financial institutions in the form of bonds, bank 
facilities and other financial instruments. The interest payable on these instruments  
is shown in the net financing costs note (note 4.4). 

There are Board-approved policies in place to manage the Group’s financial risks. 
Macroeconomic market risks, which impact currency transactions and interest rates, 
are discussed in note 4.3. Credit and liquidity risks are set out below. 

•  Credit risk: the risk of financial loss to the Group if a customer or counterparty fails 

to meet its contractual obligations and  

•  Liquidity risk: the risk that the Group will not be able to meet its financial obligations 

as they fall due 

The Group is required to disclose the fair value of its debt instruments. The fair value is 
the amount the Group would pay a third party to transfer the liability. This estimation 
of fair value is consistent with instruments valued under level 1 in note 4.5. 

Accounting policies 
Borrowings 
Borrowings are recognised initially at fair value less directly attributable transaction costs, with subsequent 
measurement at amortised cost using the effective interest rate method. Under the amortised cost method, the 
difference between the amount initially recognised and the redemption value is recorded in the income statement 
over the period of the borrowing on an effective interest rate basis. 

Managing credit and liquidity risk 
Credit risk 
The Group’s maximum exposure to credit risk is represented by the carrying amount of derivative financial assets  
(see note 4.3), trade receivables (see note 3.1.3), and cash and cash equivalents (see note 4.1).  

Trade and other receivables 
The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each customer. The majority 
of trade receivables relate to airtime sales contracts with advertising agencies and advertisers. Credit insurance has 
been taken out against these companies to minimise the impact on the Group in the event of a possible default.  
The Group also reviews other significant receivables and will seek to take out credit insurance on an individual basis 
where appropriate. 

In 2016, the Group signed a £100 million non-recourse receivables purchase agreement. As at 31 December 2019,  
this was fully utilised with £nil remaining available under the agreement (2018: £nil).  

The receivables in relation to the invoices sold were derecognised and the Group collects cash on behalf of the 
counterparty as payments fall due. 

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> Section 4: Capital Structure and Financing Costs 

Cash  
The Group operates investment guidelines with respect to surplus cash that emphasise preservation of capital. The 
guidelines set out procedures and limits on counterparty risk and maturity profile of cash placed. Counterparty limits 
for cash deposits are largely based upon long-term ratings published by the major credit rating agencies. 

Borrowings 
ITV is rated as investment grade by Moody’s and S&P. ITV’s credit ratings, the cost of credit default swap hedging  
and the absolute level of interest rates are key determinants in the cost of new borrowings for ITV.  

Liquidity risk 
The Group’s financing policy is to fund itself for the medium to long-term by using debt instruments with a range of 
maturities and to ensure access to appropriate short-term borrowing facilities with a minimum of £250 million of 
undrawn facilities available at all times.  

Long-term funding comes from the UK and European capital markets, while any short to medium-term debt 
requirements are provided through bank credit facilities totalling £930 million (see below). Management monitors 
rolling forecasts of the Group’s liquidity reserve (comprising undrawn bank facilities and cash and cash equivalents)  
on the basis of expected cash flows. This monitoring includes financial ratios to assess any possible future impact on 
credit ratings and headroom and takes into account the accessibility of cash and cash equivalents. 

The Group has a £630 million Revolving Credit Facility with a group of relationship banks. This facility matures in 2023 
and is committed with leverage and interest cover financial covenants. In addition, the Group has £300 million of 
financial covenant free financing, which runs to June 2021.  

Fair value versus book value 
The tables below provide fair value information for the Group’s borrowings: 

Loans due within one year 
£630 million Revolving Credit Facility 
Other short-term loans 

Maturity 

Various 
Various 

Loans due in more than one year 

€335 (previously €600) million Eurobond 
€259 (previously €500) million Eurobond 
€600 million Eurobond 
Other long-term loans 

Sept 2022 
Dec 2023 
Sept 2026 
Various 

2019 
£m 

– 
10 
10 

283 
219 
508 
6 
1,016 

Book value 

2018 
£m 

50 
4 
54 

536 
449 
– 
8 
993 

2019 
£m 

– 
10 
10 

297 
231 
511 
6 
1,045 

Fair value 

2018 
£m 

50 
4 
54 

555 
456 
– 
8 
1,019 

1,026 

1,047 

1,055 

1,073 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

Keeping 
it simple 

4.3  
Managing  
market risks: 
derivative 
financial 
instruments 

What is a derivative? 
A derivative is a type of financial instrument typically used to manage risk.  
A derivative’s value changes over time in response to underlying variables such  
as exchange rates or interest rates and is entered into for a fixed period. A hedge  
is where a derivative is used to manage exposure in an underlying variable. 

The Group is exposed to certain market risks. In accordance with Board-approved 
policies, which are set out in this note, the Group manages these risks by using 
derivative financial instruments to hedge the underlying exposures. 

Why do we need them? 
The key market risks facing the Group are: 

•  Currency risk arising from:  
i.  Translation risk, that is the risk in the period of adverse currency fluctuations in the 
translation of foreign currency profits, assets and liabilities (‘balance sheet risk’) and 
non-functional currency monetary assets and liabilities (‘income statement risk’) 
and  

ii.  Transaction risk, that is the risk that currency fluctuations will have a negative 
effect on the value of the Group’s non-functional currency trading cash flows.  
A non-functional currency transaction is a transaction in any currency other than 
the reporting currency of the subsidiary  

•  Interest rate risk to the Group arises from significant changes in interest rates on 

borrowings issued at or swapped to floating rates 

How do we use them? 
The Group mainly employs three types of derivative financial instruments when 
managing its currency and interest rate risk: 

•  Foreign exchange swap contracts are derivative instruments used to hedge income 

statement translation risk arising from short-term intercompany loans 
denominated in a foreign currency 

•  Forward foreign exchange contracts are derivative instruments used to hedge 

transaction risk so they enable the sale or purchase of foreign currency at a known 
fixed rate on an agreed future date and 

•  Cross-currency interest rate swaps are derivative instruments used to exchange the 
principal and interest coupons in a debt instrument from one currency to another 

Analysis of the derivatives used by the Group to hedge its exposure and the various 
methods used to calculate their respective fair values are detailed in this section. 

Accounting policies 
Derivative financial instruments are initially recognised at fair value and are subsequently remeasured at fair value with 
the movement recorded in the income statement, except where derivatives qualify for cash flow hedge accounting.  
In this case, the effective portion of a cash flow hedge is recognised in other comprehensive income and presented in 
the hedging reserve within equity. The cumulative gain or loss is later reclassified to the income statement in the same 
period as the relevant hedged transaction is realised. Derivatives with positive fair values are recorded as assets and 
negative fair values as liabilities. 

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> Section 4: Capital Structure and Financing Costs 

Determining fair value 
The fair value of forward foreign exchange contracts is determined by using the difference between the contract 
exchange rate and the quoted forward exchange rate at the reporting date from third parties. The fair value of interest 
rate swaps is the estimated amount that the Group would receive or pay to terminate the swap at the reporting date, 
taking into account current interest rates and our current creditworthiness, as well as that of our swap counterparties. 

Third-party valuations are used to fair value the Group’s interest rate derivatives. The valuation techniques use inputs 
such as interest rate yield curves and currency prices/yields, volatilities of underlying instruments and correlations 
between inputs. 

How do we manage our currency and interest rate risk? 
Currency risk 
As the Group expands its international operations, the performance of the business becomes increasingly sensitive  
to movements in foreign exchange rates, primarily with respect to the US dollar and the euro.  

The Group’s foreign exchange policy is to use forward foreign exchange contracts to hedge material non-functional 
currency denominated costs or revenue for up to five years forward.  

The Group ensures that its net exposure to foreign currency denominated cash balances is kept to a minimal level by 
using foreign currency swaps to exchange balances back into sterling or by buying or selling foreign currencies at spot 
rates when necessary. 

The Group also utilises foreign exchange swaps and cross-currency interest rate swaps both to manage foreign 
currency cash flow timing differences and to hedge foreign currency denominated monetary items.  

The Group’s net investments in overseas subsidiaries may be hedged where the currency exposure is considered to be 
material. The Group designated a portion of its euro borrowings into a net investment hedge against its euro 
denominated assets following the acquisition of Talpa Media. 

The following table highlights the Group’s sensitivity to translation risk resulting from a 10% strengthening/weakening 
in sterling against the US dollar and euro, assuming all other variables are held constant: 

US dollar  
Euro 

2019 

Revenue 
£m 

Adjusted 
EBITA 
£m 

Profit  
after tax 
£m 

±50-60 
±35-45 

±7-9 
±4-6 

±1 
±2 

Equity 
£m 

±38    
±17 

Revenue 
£m 

±40-50 
±45-55 

2018 

Adjusted 
EBITA 
£m 

Profit  
after tax 
£m 

±7-9 
±5-7 

– 
±2 

Equity 
£m 

±25  
±16 

The key difference between the foreign currency sensitivity for adjusted EBITA and profit after tax is the impact on the 
US dollar and euro denominated exceptional costs, including acquisition-related costs, acquired intangible amortisation 
and net financing cost. 

Interest rate risk 
The Group’s interest rate policy is to allow fixed rate gross debt to vary between 20% and 100% of total gross debt  
to accommodate floating rate borrowings under the Revolving Credit Facility.  

At 31 December 2019, the Group’s fixed rate debt represented 99% of total gross debt (2018: 99%). Consequently,  
a 1% movement in interest rates on floating rate debt would impact the 2019 post-tax profit for the year by less than  
£1 million (2018: £1 million).  

For financial assets and liabilities classified at fair value through profit or loss, the movements in the year relating to 
changes in fair value and interest are not separated. 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

What is the value of our derivative financial instruments? 
The following table shows the fair value of derivative financial instruments analysed by type of contract. Interest rate 
swap fair values exclude accrued interest. 

At 31 December 2019 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 

At 31 December 2018 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 

Assets  
£m 

Liabilities  
£m  

3 
3 

– 
– 
– 
6 

(3) 
(2) 

(39) 
(4) 
– 
(48) 

Assets  
£m 

Liabilities  
£m  

1 
1 

26 
– 
– 
28 

(2) 
(2) 

– 
(1) 
– 
(5) 

Cash flow hedges 
The Group applies hedge accounting for certain foreign currency firm commitments and highly probable cash flows 
where the underlying cash flows are payable within the next seven years. In order to fix the sterling cash outflows 
associated with the commitments and interest payments – which are mainly denominated in AUD or euros – the Group 
has taken out forward foreign exchange contracts and cross-currency interest rate swaps for the same foreign 
currency amount and maturity date as the expected foreign currency outflow.  

The amount recognised in other comprehensive income during the period all relates to the effective portion of the 
revaluation loss associated with these contracts. There was less than £1 million (2018: £1 million) of ineffectiveness 
taken to the income statement and £21 million of cumulative loss (2018: £6 million gain) was recycled to the income 
statement in the year.  

In 2019, on completion of the buyback of €506 million of the Eurobonds, the Group also closed out the portfolio of 
cross-currency interest rate swaps taken out in 2016. On issuing the 2026 Eurobond, the Group subsequently entered 
into a new portfolio of cross-currency interest rate swaps, which swapped the euro principal and fixed euro interest 
rate coupons into fixed sterling interest rate. As a result, the Group makes sterling interest payments at a fixed rate. 

Under IFRS 9, the Group has adopted the ‘cost of hedging’ approach which allows the recognition of the value of the 
currency basis at inception of the hedge to be recorded on the Consolidated Statement of Financial Position and 
amortised through net financing costs in the Consolidated Income Statement over the life of the bond. Any mark-to-
market change in fair value of the currency basis is recognised in ‘cost of hedging’ in the Consolidated Statement of 
Comprehensive Income.  

Net investment hedges 
The Group uses euro denominated debt to hedge against the change in the sterling value of its euro denominated net 
assets due to movements in foreign exchange rates. The fair value of debt in a net investment hedge was £209 million 
(2018: £176 million). A foreign exchange gain of £12 million (2018: loss of £2 million) relating to the net investment 
hedges has been netted off within exchange differences on translation of foreign operations as presented on the 
consolidated statement of comprehensive income. 

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> Section 4: Capital Structure and Financing Costs 

Undiscounted financial liabilities 

Keeping 
it simple 

The Group is required to disclose the expected timings of cash outflows for each of its 
financial liabilities (including derivatives). The amounts disclosed in the table are the 
contractual undiscounted cash flows (including interest), so will not always reconcile 
with the amounts disclosed on the Statement of Financial Position.  

At 31 December 2019 

Non-derivative financial liabilities 
Borrowings 
Lease liabilities 
Trade and other payables 
Contract liabilities 
Other payables – non-current 
Other payables – commitments on acquisitions 
Derivative financial instruments 
Foreign exchange forward contracts and swaps – 
cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow hedges 

Inflow 
Outflow 

Foreign exchange forward contracts and swaps –  
fair value through profit or loss 

Inflow 
Outflow 

At 31 December 2018 

Non-derivative financial liabilities 
Borrowings 
Trade and other payables 
Contract liabilities 
Other payables – non-current 
Other payables – commitments on acquisitions 
Derivative financial instruments 
Foreign exchange forward contracts and swaps – 
cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow hedges 

Inflow 
Outflow 

Foreign exchange forward contracts and swaps –  
fair value through profit or loss 

Inflow 
Outflow 

Carrying 
value 
£m 

Total 
contractual 
cash flows 
£m 

Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 
5 years 
£m 

(1,026) 
(89) 
(828) 
(219) 
(5) 
(197) 

(1,095) 
(103) 
(828) 
(219) 
(5) 
(230)* 

3 
(7) 

– 
(39) 

199 
(203) 

557 
(642) 

(18) 
(26) 
(767) 
(219) 
– 
(162) 

128 
(129) 

7 
(16) 

3 
(2) 
(2,406) 

339 
(338) 
(2,568) 

335 
(334) 
(1,201) 

(17) 
(27) 
(36) 
– 
(4) 
(2) 

45 
(46) 

7 
(16) 

4 
(4) 
(96) 

(539) 
(30) 
(25) 
– 
(1) 
(59) 

(521) 
(20) 
– 
– 
– 
(7) 

26 
(28) 

21 
(47) 

– 
– 

522 
(563) 

– 
– 
(682) 

– 
– 
(589) 

Carrying 
value 
£m 

Total 
contractual 
cash flows 
£m 

Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 
5 years 
£m 

(1,047) 
(762) 
(255) 
(9) 
(176) 

(1,170) 
(762) 
(255) 
(9) 
(252)*   

1 
(3) 

26 
– 

220 
(222) 

524 
(502) 

(76) 
(713) 
(255) 
– 
(55) 

121 
(122) 

10 
(15) 

(20) 
(43) 
– 
(7) 
(148) 

(1,069) 
(6) 
– 
(2) 
(46) 

54 
(55) 

8 
(16) 

45 
(45) 

506 
(471) 

1 
(2) 
(2,226) 

238 
(239) 
(2,429) 

225 
(225) 
(1,105) 

11 
(11) 
(227) 

2 
(3) 
(1,089) 

(5) 
– 
– 
– 
(3) 

– 
– 

– 
– 

– 
– 
(8) 

*  Undiscounted expected future payments depending on performance of acquisitions; the total maximum consideration is discussed in the Finance Review. 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

4.4  
Net financing 
costs 

Keeping 
it simple 

This section details the interest income generated on the Group’s cash and other financial 
assets and the interest expense incurred on borrowings and other financial liabilities.  

In reporting ‘adjusted profit’, the Group adjusts net financing costs to exclude 
unrealised mark-to-market movements on interest rate and foreign exchange 
derivatives, gains/losses on bond buybacks, net pension interest, interest and fair 
value movements in acquisition-related liabilities and other financing costs. 

Our rationale for adjustments made to financing costs is set out in the Finance Review. 

Accounting policies 
Net financing costs comprise interest income on funds invested, gains/losses on the disposal of financial instruments, 
changes in the fair value of financial instruments, interest expense on borrowings, unwinding of the discount on 
provisions, unwinding of the discount on liabilities to non-controlling interest, foreign exchange gain/losses, and 
imputed interest on pension assets and liabilities. Interest income and expense is recognised as it accrues in profit  
or loss, using the effective interest method. 

Net financing costs 
Net financing costs can be analysed as follows: 

Financing income 
Interest income 
Foreign exchange gain 

Financing costs 

Interest expense on financial liabilities measured at amortised cost 
Net pension interest (see note 3.7) 
Change in fair value of instruments classified at fair value through profit or loss 
Foreign exchange loss 
Other finance expense 

Net financing costs 

2019 
£m 

4 
8 
12 

(31) 
(1) 
– 
– 
(48) 
(80) 

(68) 

2018 
£m 

3 
– 
3 

(30) 
(2) 
– 
(2) 
(12) 
(46) 

(43) 

Interest on financial liabilities relates to the interest incurred on the Group’s borrowings in the year. 

During the year, the Group completed the buyback of €506 million of the Eurobonds and closed out the portfolio of 
cross-currency interest rate swaps taken out in 2016. This transaction resulted in the acceleration of amortisation of 
previously capitalised transaction costs on the bonds as well as one-off fees and premiums paid to the bond holders.  

These costs have been included in other finance expense together with movements in the estimated value of 
acquisition-related contingent liabilities. This is where estimates of the future performance against stretch targets  
is reassessed, resulting in adjustments to the related put option liabilities. 

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> Section 4: Capital Structure and Financing Costs 

4.5  
Fair value 
hierarchy 

  Keeping 
it simple 

The financial instruments included on the ITV Statement of Financial Position are 
measured at either fair value or amortised cost. The measurement of this fair value 
can in some cases be subjective, and can depend on the inputs used in the calculations. 
ITV generally uses external valuations using market inputs or market values (e.g. 
external share prices). The different valuation methods are called ‘hierarchies’ and  
are described below. 

Level 1 
Fair values are measured using quoted prices (unadjusted) in active markets for 
identical assets or liabilities. 

Level 2 
Fair values are measured using inputs, other than quoted prices included within  
Level 1, which are observable for the asset or liability either directly or indirectly. 

Interest rate swaps and options are accounted for at their fair value based upon 
termination prices. Forward foreign exchange contracts are accounted for at the 
difference between the contract exchange rate and the quoted forward exchange 
rate at the reporting date. 

Level 3 
Fair values are measured using inputs for the asset or liability that are not based on 
observable market data. 

The tables below set out the financial instruments included on the ITV statement of financial position at ‘fair value’. 

Assets measured at fair value 
Financial instruments 

Other pension assets – gilts (see note 3.7) 
Equity investments (see note 3.5) 

Financial assets at fair value through profit or loss 
Foreign exchange forward contracts and swaps 

Financial assets at fair value through reserves 

Cash flow hedges 

Liabilities measured at fair value 
Financial liabilities at fair value through profit or loss 
Foreign exchange forward contracts and swaps 
Acquisition-related liabilities – payable to sellers under 
put options agreed on acquisition 

Financial liabilities at fair value through reserves 

Cash flow hedges 

Fair value 
31 December 
2019 
£m 

Level 1 
31 December 
2019 
£m 

Level 2 
31 December 
2019 
£m 

Level 3 
31 December 
2019 
£m 

58 
8 

3 

3 

58 
– 

– 

– 

– 
– 

3 

3 

– 
8 

– 

– 

Fair value 
31 December 
2019 
£m 

Level 1 
31 December 
2019 
£m 

Level 2 
31 December 
2019 
£m 

Level 3 
31 December 
2019 
£m 

(2) 

(32) 

(46) 

– 

– 

– 

(2) 

– 

(46) 

– 

(32) 

– 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

Assets measured at fair value 
Financial instruments 

Other pension assets – gilts (see note 3.7) 
Equity investments (see note 3.5) 

Financial assets at fair value through profit or loss 
Foreign exchange forward contracts and swaps 

Financial assets at fair value through reserves 

Cash flow hedges 

Liabilities measured at fair value 
Financial liabilities at fair value through profit or loss 
Foreign exchange forward contracts and swaps 
Acquisition-related liabilities – payable to sellers under 
put options agreed on acquisition 

Financial liabilities at fair value through reserves 

Cash flow hedges 

Fair value 
31 December 
2018 
£m 

Level 1 
31 December 
2018 
£m 

Level 2 
31 December 
2018 
£m 

Level 3 
31 December 
2018 
£m 

49 
9 

1 

27 

49 
– 

– 

– 

– 
– 

1 

27 

– 
9 

– 

– 

Fair value 
31 December 
2018 
£m 

Level 1 
31 December 
2018 
£m 

Level 2 
31 December 
2018 
£m 

Level 3 
31 December 
2018 
£m 

(2) 

(69) 

(3) 

– 

– 

– 

(2) 

– 

(3) 

– 

(69) 

– 

Refer to note 4.3 for how we value interest rate swaps and forward foreign currency contracts. The equity investments 
are valued at cost and assessed for impairment. 

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> Section 4: Capital Structure and Financing Costs 

4.6  
Lease 
liabilities 

  Keeping 
it simple 

From 1 January 2019, the Group accounts for operating leases under IFRS 16 ‘Leases’. 
Lease liabilities representing the discounted future lease payments and right of use 
assets are recognised in the Statement of Financial Position. Lease costs such as 
property rent are now recognised in the form of depreciation and interest rather than 
as an operating cost.  

Accounting policies 
Lease liabilities represent the discounted future lease payments. Discount rates are calculated for similar assets,  
in similar economic environments, taking into account the length of the lease. The unwinding of the discounting is 
recognised in net financing costs in the Income Statement. The following table outlines the maturity analysis of the 
lease liabilities: 

Contractual discounted cash flows 
Less than one year 
Two to five years 
More than five years 

Lease liabilities at 31 December  

Lease liabilities 
Total lease liabilities 

1 January 
2019 
£m 

(121) 
(121) 

Net cash flow 

£m 

35 
35 

The following amounts have been included in the Income Statement: 

Interest expense on lease liabilities 
Operating costs relating to short-term leases and low value assets 

Amounts recognised in the Income Statement 

2019 
£m 

25 
50 
14 

89 

Currency and 
non-cash 
movements 
£m 

31 December 
2019 
£m 

(3) 
(3) 

(89) 
(89) 

2019 
£m 

(4) 
– 

(4) 

The Group has elected not to recognise right of use assets and lease liabilities for short-term leases (i.e. lease term  
less than 12 months) or low-value assets (i.e. under £5,000). The Group will continue to expense the lease payments 
associated with these leases on a straight-line basis over the lease term. At 31 December 2019, this was less than  
£1 million.  

Variable lease payments that depend on an index or a rate are also less than £1 million.  

The total undiscounted future minimum lease payments under non-cancellable operating leases as at 31 December 2018  
was as follows: 

2018 

Within one year 
Later than one year and not later than five years 
Later than five years 

Property 
£m 

Other 
£m 

27 
83 
31 
141 

3 
3 
– 
6 

Total 
£m 

30 
86 
31 
147 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

4.7  
Equity 

Keeping 
it simple 

This section explains material movements recorded in shareholders’ equity,  
presented in the Consolidated Statement in Changes in Equity, which are not 
explained elsewhere in the financial statements.  

Accounting policies 
Fair value reserve 
Financial assets are stated at fair value, with any gain or loss recognised directly in the fair value reserve in equity,  
unless the loss is a permanent impairment, when it is then recorded in the income statement. 

Dividends 
Dividends are recognised through equity on the earlier of their approval by the Company’s shareholders or their 
payment. Dividends are distributed based on the realised distributable reserves (within retained earnings) of ITV plc  
(the Company) and not based on the Group’s retained earnings. 

4.7.1 Share capital and share premium 
The Group’s share capital at 31 December 2019 of £403 million (2018: £403 million) and share premium of £174 million 
(2018: £174 million) is the same as that of ITV plc. Details of this are given in the ITV plc Company financial statements 
section of this Annual Report.  

4.7.2 Merger and other reserves 
Merger and other reserves at 31 December include the following reserves: 

Merger reserves  
Capital reserves 
Capital redemption reserves 
Revaluation reserves 
Put option liabilities arising on acquisition of subsidiaries 
Total 

4.7.3 Translation reserve 
The translation reserve comprises: 

2019 
£m 

98 
112 
36 
2 
(24) 
224 

2018 
£m 

98 
112 
36 
2 
(42) 
206 

•  All foreign exchange differences arising on the translation of the accounts of, and investments in, foreign operations 
•  The gains or losses on the portion of cash flow hedges that have been deemed effective and costs of hedging under 

IFRS 9 (see note 4.3) 

•  The net loss on cash flow hedges was £17 million (2018: net gain of £7 million) included cost of hedging £8 million 

(2018: £4 million) 

4.7.4 Fair value reserve 
The fair value reserve comprises all movements arising on the revaluation of gilts accounted for fair value through 
OCI financial instruments. The movement in the current year is a £9 million gain (2018: £1 million gain). See note 3.7. 

4.7.5 Retained earnings 
The retained earnings reserve comprises profit for the year attributable to owners of the Company of £473 million 
(2018: £466 million) and other items recognised directly through equity as presented in the consolidated statement  
of changes in equity. Other items include the credit for the Group’s share-based compensation schemes and the charge 
for the purchase of ITV shares via the ITV Employees’ Benefit Trust, which are described in note 4.8. 

The distributable reserves of ITV plc are disclosed in note viii to the ITV plc Company financial statements. See details 
on distributable reserves on page 229. 

The Directors of ITV plc propose a final dividend of 5.4 pence per share, which equates to a full year dividend of  
8.0 pence per share. In 2019, £320 million of dividend payments were made (2018: £315 million). 

4.7.6 Non-controlling interests 
Non-controlling interest (NCI) represents the share of non-wholly owned subsidiaries’ net assets that are not directly 
attributable to the shareholders of the ITV Group. The movement for the year comprises: 

•  The share of profits attributable to NCI of £5 million (2018: £4 million) 
•  The distributions made to NCI of £2 million (2018: £8 million) 
•  The share of net assets attributable to NCI relating to subsidiaries acquired or disposed of in the year of £nil (2018: £nil) 

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> Section 4: Capital Structure and Financing Costs 

4.8 
Share-based 
compensation 

  Keeping 
it simple 

The Group utilises share award schemes as part of its employee remuneration 
packages, and therefore operates a number of share-based compensation schemes, 
namely the Deferred Share Award (DSA), Performance Share Plan (PSP), Long Term 
Incentive Plan (LTIP) and Save As You Earn (SAYE) schemes. The share-based 
compensation is not pensionable. 

A transaction will be classed as share-based compensation where the Group receives 
services from employees and pays for these in shares or similar equity instruments.  
If the Group incurs a liability linked to the price or value of the Group’s shares, this will 
also fall under a share-based transaction.  

Accounting policies 
For each of the Group’s share-based compensation schemes, the fair value of the equity instrument granted is 
measured at grant date and spread over the vesting period via a charge to the income statement with a corresponding 
increase in equity. 

The fair value of the share options and awards is measured using either market price at grant date or, for the SAYE 
scheme, a Black–Scholes model, taking into account the terms and conditions of the individual scheme.  

Vesting conditions are limited to service conditions and performance conditions. For performance-based schemes, the 
relevant Group performance measures are projected to the end of the performance period in order to determine the 
number of options expected to vest. This estimate of the performance measures is used to determine the option fair 
value, discounted to present value. The Group revises the number of options that are expected to vest, including an 
estimate of forfeitures at each reporting date based on forecast performance measures. The impact of the revision  
to original estimates, if any, is recognised in the income statement, with a corresponding adjustment to equity. 

Exercises of share options granted to employees can be satisfied by market purchase or issue of new shares. No new 
shares may be issued to satisfy exercises under the terms of the DSA. During the year, all exercises were satisfied by 
using shares purchased in the market and held in the ITV Employees’ Benefit Trust. 

Share-based compensation charges totalled £10 million in 2019 (2018: £10 million). 

Share options outstanding 
The table below summarises the movements in the number of share options outstanding for the Group and their 
weighted average exercise price: 

Outstanding at 1 January 
Granted during the year – nil priced 
Granted during the year – other 
Forfeited during the year 
Exercised during the year – nil priced 
Exercised during the year – other  
Expired during the year 
Outstanding at 31 December 
Exercisable at 31 December 

2019 
Weighted 
average 
exercise price 
(pence) 

49.33 
– 
94.83 
128.35 
– 
129.82 
87.09 
36.88 
55.78 

Number 
of options 
(‘000) 

44,022 
19,754 
22,525 
(1,241) 
(2,805) 
(24) 
(22,158) 
60,073 
3,090 

Number 
of options 
(‘000) 

36,155 
14,450 
8,561 
(8,452) 
(3,884) 
(626) 
(2,182) 
44,022 
1,736 

2018 
Weighted 
average 
exercise price 
(pence) 

69.17 
– 
126.23 
156.99 
– 
132.62 
– 
49.33 
54.32 

The average share price during 2019 was 126.10 pence (2018: 158.29 pence). 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

Of the options still outstanding, the range of exercise prices and weighted average remaining contractual life of these 
options can be analysed as follows: 

Range of exercise prices (pence) 

Nil 
20.00 – 49.99 
50.00 – 69.99 
70.00 – 99.99 
100.00 – 109.99 
110.00 – 119.99 
120.00 – 149.99 
150.00 – 199.99 
200.00 – 249.99 

Weighted 
average 
exercise price 
(pence) 

– 
– 
– 
87.47 
105.98 
– 
131.18 
162.25 
206.83 

Number 
of options 
(‘000) 

38,685 
– 
– 
13,335 
2,685 
– 
3,481 
1,851 
36 

2019 
Weighted 
average 
remaining 
contractual life 
(years) 

Weighted 
average 
exercise price 
(pence) 

2.25 
– 
– 
3.73 
3.21 
– 
2.11 
0.84 
1.33 

– 
– 
– 
– 
– 
– 
129.51 
165.20 
206.83 

2018 
Weighted 
average 
remaining 
contractual life 
(years) 

1.62 
– 
– 
– 
– 
– 
3.15 
1.65 
0.58 

Number 
of options 
(‘000) 

28,619 
– 
– 
– 
– 
– 
10,966 
3,993 
444 

Assumptions 
DSA, LTIP and PSP options are valued directly by reference to the share price at date of grant.  

The options granted in the year for the HMRC approved SAYE scheme, are valued using the Black–Scholes model, using 
the assumptions below: 

Scheme name 

Date of grant 

Share price 
at grant 
(pence) 

Exercise  
price 
(pence) 

Expected 
volatility 
% 

Expected 
 life 
(years) 

Gross dividend 
yield 
% 

Risk-free 
rate 
 % 

Fair value 
(pence) 

3 Year 
5 Year 
3 Year 
5 Year 
3 Year 
5 Year 
3 Year 
5 Year 

29 March 2018 
29 March 2018 
6 Sept 2018 
6 Sept 2018 
04 April 2019 
04 April 2019 
05 September 2019 
05 September 2019 

144.15 
144.15 
158.75 
158.75 
132.48 
132.48 
109.33 
109.33 

123.82 
123.82 
135.20 
135.20 
105.98 
105.98 
87.47 
87.47 

29.54 
27.87 
29.65 
27.89 
30.68 
28.57 
26.73 
28.79 

3.25 
5.25 
3.25 
5.25 
3.25 
5.25 
3.25 
5.25 

5.55 
5.55 
5.55 
5.55 
6.04 
6.04 
6.04 
6.04 

1.16 
1.50 
1.13 
1.50 
0.82 
1.09 
0.36 
0.45 

25.81 
24.70 
28.98 
27.28 
26.14 
23.58 
18.61 
18.66 

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ITV plc  Annual Report and Accounts 2019

 
> Section 5: Other Notes 

Notes to the Financial Statements 
Section 5: Other Notes  

Employees’ Benefit Trust 
The Group has investments in its own shares as a result of shares purchased by the ITV Employees’ Benefit Trust (‘EBT’). 
Transactions with the Group-sponsored EBT are included in these financial statements and primarily consist of the 
EBT’s purchases of shares in ITV plc, which is accounted for as a reduction to retained earnings. 

The table below shows the number of ITV plc shares held in the EBT at 31 December 2019 and the purchases/(releases) 
from the EBT made in the year to satisfy awards under the Group’s share schemes: 

Scheme 

LTIP releases 
DSA releases 
PSP releases 
SAYE releases 
Shares purchased 

Shares held at 

1 January 2019 

31 December 2019 

Number of shares 
(released)/purchased 

26,931,533 
(613,716) 
(680,838) 
(193,130) 
(18,316) 
– 
25,425,533 

Nominal value 
£ 

2,693,153 

2,542,553 

The total number of shares held by the EBT at 31 December 2019 represents 0.63% (2018: 0.67%) of ITV’s issued share 
capital. The market value of own shares held at 31 December 2019 is £38 million (2018: £34 million). 

The shares will be held in the EBT until such time as they may be transferred to participants of the various Group share 
schemes. Rights to dividends have been waived by the EBT in respect of shares held that do not relate to restricted 
shares under the DSA. In accordance with the Trust Deed, the Trustees of the EBT have the power to exercise all voting 
rights in relation to any investment (including shares) held within that trust. The Trust is accounted for as a separate 
entity and therefore is only accounted for in the consolidated financial statements and not included in the ITV plc 
Company financial statements. 

5.1  
Related 
party 
transactions 

  Keeping 
it simple 

The related parties identified by the Directors include joint ventures, associated 
undertakings, fixed asset investments and key management personnel. 

To enable users of our financial statements to form a view about the effects of 
related party relationships on the Group, we disclose the Group’s transactions with 
those related parties during the year and any associated year end trading balances. 

Transactions with joint ventures and associated undertakings 
Transactions with joint ventures and associated undertakings during the year were: 

Sales to joint ventures 
Sales to associated undertakings 
Purchases from joint ventures 
Purchases from associated undertakings 

2019  
£m 

19 
8 
28 
64 

The transactions with joint ventures primarily relate to sales and purchases of digital multiplex services with Digital 3&4 
Limited and distribution revenue from BritBox LLC. Sales to associated undertakings include airtime sales to DTV Services 
Limited. Purchases from associated undertakings primarily relate to the purchase of news services from ITN Limited.  

All transactions with associated undertakings and joint ventures arise in the normal course of business on an arm’s 
length basis. None of the balances are secured. 

The amounts owed by and to these related parties at the year end were: 

Amounts owed by joint ventures 
Amounts owed by associated undertakings 
Amounts owed to joint ventures 
Amounts owed to associated undertakings 

2019  
£m 

14 
7 
1 
5 

2018  
£m 

12 
13 
29 
67 

2018  
£m 

6 
7 
3 
5 

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Financial Statements 

Notes to the Financial Statements 
Section 5: Other Notes continued 

Amounts owed by joint ventures primarily relate to trading with BritBox LLC. Balances owed by associated undertakings 
largely relate to loan notes with Route 24 Limited. Balances owed to associated undertakings primarily relate to 
trading with ITN Limited. 

Amounts paid to the Group’s retirement benefit plans are set out in note 3.7.  

Transactions with key management personnel 

Key management consists of ITV plc Executive and Non-executive Directors and the ITV Management Board. Key 
management personnel compensation is as follows: 

Short-term employee benefits 
Share-based compensation 

2019  
£m 

11 
4 
15 

2018  
£m 

12 
3 
15 

5.2  
Contingent 
assets and 
liabilities 

Keeping 
it simple 

A contingent asset or liability is a liability that is not sufficiently certain to qualify  
for recognition as an asset or provision where uncertainty may exist regarding the 
outcome of future events.  

Contingent assets 
In 2017 Talpa Media took back the licence for The Voice of China due to a breach of the agreement by the customer, 
Talent, for not fulfilling their payment obligations. During 2018 and 2019 £27 million has been received in relation to 
the amounts due. However, those receipts are currently the subject of an ongoing review. As a result the provision for 
bad debt, originally recognised as an exceptional cost in 2017, has been reinstated. 

Whilst the Directors remain confident of recovering the amounts due, accounting standards set very specific 
requirements for the recognition of an asset. As the review of the receipts remains in progress, as well as discussions 
with the credit insurers, the Group is not able to demonstrate sufficient certainty to be able to recognise a receivable  
at 31 December 2019. 

Contingent liabilities 
In 2011, the Determinations Panel of the Pensions Regulator determined that Financial Support Directions (FSDs) 
should be issued against certain Group companies, which would require those companies to put in place financial 
support for the Box Clever Pension Scheme. The Group challenged the Regulator’s decision in the Upper Tribunal. 
However, in May 2018, the Upper Tribunal handed down judgment allowing the Pensions Regulator to issue FSDs. 
Subsequently, ITV appealed the Upper Tribunal's decision to the Court of Appeal. The Court of Appeal dismissed the 
appeal in June 2019. ITV applied for permission to appeal the Court of Appeal's decision to the Supreme Court, but this 
was refused on 13 February 2020. The Group expects FSDs to be issued in the near future. 

An FSD does not set out what form any financial support should take, nor its amount, and no issues as to the quantum 
and form of any liability have yet been addressed or resolved as part of the legal process. The case may continue to 
take significant time to resolve. 

The Box Clever Pension Scheme (‘the Scheme’) was managed from its establishment by an independent trustee and 
the Group has not had any commercial connection with the Box Clever business since it went into administrative 
receivership in 2003. At that time, the Scheme is estimated to have had a deficit on a buyout basis of £25m. The most 
recent estimate of the deficit in the Box Clever Pension Scheme available to the Group, as at 31 August 2017, calculated 
for the purposes of the litigation, was £115m. This estimate was calculated on a buyout basis, used membership data 
dating from 2014 (the most recent that were available), and an estimate of the Scheme's assets rather than a precise 
value. Both these valuations were of the whole Scheme, encompassing liabilities in respect of former employees of 
Granada's joint venture partner, Thorn, as well as former employees of the Group. Given the significant number of 
undecided issues as to the quantum and form of financial support, the Group will strongly contest any attempt to 
impose liability in an amount the Directors consider unreasonable. The Directors continue to believe there are many 
important factors which need to be taken into account in any decision and therefore there remains a great deal of 
uncertainty around the quantum and form of financial support to be provided.  

Aside from above, there are contingent liabilities in respect of certain litigation and guarantees, broadcasting issues, 
and in respect of warranties given in connection with certain disposals of businesses. None of these items are expected 
to have a material effect on the Group’s results or financial position. 

220 
220 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
> Section 5: Other Notes 

5.3 
Subsidiaries 
exempt  
from audit 

  Keeping 
it simple 

Certain subsidiaries of the Group can take an exemption from having an audit.  
Strict criteria must be met for this exemption to be taken, and it must be agreed  
by the Directors of that subsidiary entity. 

Listed below are subsidiaries controlled and consolidated by the Group, where the Directors have taken the exemption from 
having an audit of its financial statements. This exemption is taken in accordance with the Companies Act 2006 s479A. 

Company number  Company name 

Company number  Company name 

04145307 
10058419 
10404493 
10496857 
10528766 
12092620 
11109596 
11081338 
10528952 
11109753 
11723899 
11109572 
11109865 
01891539 
02285229 
05078683 
04159249 
00301188 
01692483 
03984490 
03053908 
03210452 
03307790 
02625225 
03210363 
02280048 
04257248 
02852812 
11723731 
10500295 
03209058 
00290076 
03962410 
03106798 
05344772 
00733063 
06914987 
11723842 
11423730 
11667230 
11107990 
10058008 
10494684 
11723800 
10671435 
04159210 
04207680 
04206925 
11107681 
04033106 
00603471 
03799828 

12 Yard Productions Limited  
Back Productions Limited  
Big Talk Bliss Limited  
Big Talk Cold Feet Limited  
Big Talk Diana Limited  
Big Talk Friday Limited  
Big Talk Goes Wrong Limited  
Big Talk Guilty Limited 
Big Talk Living the Dream Limited  
Big Talk Mum Limited 
Big Talk Offenders Limited 
Big Talk Peacock Limited 
Big Talk Time Limited 
Broad Street Films Limited  
Campania Limited  
Carbon Media Limited  
Carlton Content Holdings Limited  
Carlton Film Distributors Limited  
Carlton Finance Limited 
Carlton Food Network Limited  
Carlton Programmes Development Limited  
Carlton Screen Advertising (Holdings) Limited  
Carltonco 103  
Carltonco Forty Investments  
Carltonco Ninety-Six  
Castlefield Properties Limited  
Channel Television Holdings Limited  
Cosgrove Hall Films Limited  
COTR (NEWCO 1) Limited 
Denipurna Limited  
DTV Limited  
Granada Group Limited  
Granada Limited  
Granada Media Limited  
Granada Screen (2005) Limited  
Granada Television Overseas Limited  
ITV (HC) Limited 
ITV AL Limited  
ITV Bancroft 2 Limited 
ITV Barking Limited 
ITV Confession Limited 
ITV Dark Heart Limited  
ITV Enterprises Limited  
ITV F&B Limited 
ITV HG Limited 
ITV Holdings Limited 
ITV Home Fires Limited  
ITV Investments Limited 
ITV Leila Limited  
ITV Mr Selfridge Limited  
ITV Pension Scheme Limited  
ITV Play Limited  

01565625 
08554937 
11723826 
11723851 
11723881 
12368504 
12368748 
12368661 
12368766 
08516153 
11107934 
10602705 
08586211 
09498177 
11107431 
11108813 
05518785 
00920028 
11108285 
10528827 
11109917 
11908267 
11995990 
11062257 
11908285 
09660486 
10031005 
10528763 
11108289 
09646520 
11108327 
11204836 
10528702 
11108322 
11108320 
10973979 
04201477 
10789616 
06469484 
06469482 
12368643 
12368475 
12368477 
11109744 
10796122 
11109437 
11109287 
12116457 
12116461 
11109929 
12116627 

ITV Properties (Developments) Limited  
ITV Shetland Limited  
ITV Spy Limited  
ITV Studios NEWCO 16 Limited 
ITV Studios NEWCO 17 Limited 
ITV Studios NEWCO 18 Limited 
ITV Studios NEWCO 19 Limited 
ITV Studios NEWCO 20 Limited 
ITV Studios NEWCO 21 Limited 
ITV Text Santa Limited  
ITV The Bay Limited 
ITV The Man Limited 
ITV Thunderbirds Limited  
ITV Top Class Limited  
ITV Vera Limited 
ITV Wild Bill Limited 
Juice Music UK Limited  
Link Electronics Limited 
Mammoth Screen (ABC) Limited 
Mammoth Screen (End5) Limited  
Mammoth Screen (End6) Limited 
Mammoth Screen (END7) Limited 
Mammoth Screen (Invisible) Limited 
Mammoth Screen (NC) Limited 
Mammoth Screen (PH) Limited 
Mammoth Screen (Pol2) Limited 
Mammoth Screen (Pol3) Limited  
Mammoth Screen (Pol4) Limited  
Mammoth Screen (Pol5) Limited 
Mammoth Screen (QV) Limited 
Mammoth Screen (Serpent) Limited 
Mammoth Screen (SG) Limited 
Mammoth Screen (VF) Limited 
Mammoth Screen (Vic3) Limited 
Mammoth Screen (WOF) Limited 
Mammoth Screen (WOTW) Limited 
Morning TV Limited  
The Garden Productions (Film) Limited 
VOD Member (ITVA) Limited  
VOD Member (ITVB) Limited  
WP (NEWCO 5) Limited 
WP (NEWCO 6) Limited 
WP (NEWCO 7) Limited 
WP Anne Limited 
WP Bodyguard Limited 
WP Faslane Limited 
WP LOD5 Limited 
WP LOD6 Limited 
WP Pembrokeshire Limited 
WP Save Me 2 Limited 
WP Secret Limited 

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Financial Statements 

ITV plc Company Financial Statements 

Company Balance Sheet 

As at 31 December 

Non-current assets 
Investments in subsidiary undertakings 
Derivative financial instruments 
Deferred tax asset 

Current assets 

Amounts owed by subsidiary undertakings due within one year 
Amounts owed by subsidiary undertakings due after more than one 
year 

Amounts owed by subsidiary undertakings 
Derivative financial instruments 
Other receivables 
Cash and cash equivalents 

Current liabilities 
Bank overdrafts 
Borrowings 
Amounts owed to subsidiary undertakings 
Accruals and deferred income 
Current tax liabilities 
Derivative financial instruments 

Net current assets 
Total assets less current liabilities 

Non-current liabilities 
Borrowings 
Derivative financial instruments 

Net assets 

Capital and reserves 
Share capital 
Share premium 
Other reserves 
Retained earnings 
Total equity 

Note 

2019 
£m 

4,236 

305 
4,541 
9 
5 
108 
4,663 

– 
– 
(4,070) 
(16) 
– 
(9) 
(4,095) 

(1,010) 
(42) 

iii 
vi 

iv 

iv 
iv 
vi 

v 
iv 

vi 

v 
vi 

vii 
viii 
viii 
viii 

2018 
£m 

3,844 

323 
4,167 
4 
5 
4 
4,180 

(5) 
(50) 
(3,209) 
(13) 
(1) 
(4) 
(3,282) 

(985) 
– 

2019 
£m 

2,733 
4 
1 
2,738 

568 
3,306 

(1,052) 
2,254 

403 
174 
22 
1,655 
2,254 

2018 
£m 

2,286 
26 
1 
2,313 

898 
3,211 

(985) 
2,226 

403 
174 
37 
1,612 
2,226 

The accounts were approved by the Board of Directors on 5 March 2020 and were signed on its behalf by: 

Chris Kennedy  
Director 

222 
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ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> ITV plc Company Financial Statements 

Company Statement of Changes in Equity 

Balance at 1 January 2019 
Total comprehensive income for the year 
Profit 
Net loss on cash flow hedges and cost of hedging 
Total comprehensive income for the year 
Transactions with owners recorded directly in equity 
Contributions by and distributions to owners 
Equity dividends 
Movements due to share-based compensation 
Tax on items taken directly to equity 
Total transactions with owners 
Balance at 31 December 2019 

Balance at 1 January 2018 
Total comprehensive income for the year 
Profit 
Net loss on cash flow hedges and cost of hedging 
Total comprehensive income for the year 
Transactions with owners recorded directly in equity 
Contributions by and distributions to owners 
Equity dividends 
Movements due to share-based compensation 
Tax on items taken directly to equity 
Total transactions with owners 
Balance at 31 December 2018 

Note 

vii/viii  

Note 

vii/viii 

vii/viii 

Share 
capital 
£m 

403 

– 
– 
– 

– 
– 
– 
– 
403 

Share 
capital 
£m 

403 

– 
– 
– 

– 
– 
– 
– 
403 

Share 
premium 
£m 

174 

Other 
reserves 
£m 

37 

– 
– 
– 

– 
– 
– 
– 
174 

Share 
premium 
£m 

174 

– 
– 
– 

– 
– 
– 
– 
174 

– 
(15) 
(15) 

– 
– 
– 
– 
22 

Other 
reserves 
£m 

26 

– 
11 
11 

– 
– 
– 
– 
37 

Retained 
earnings 
£m 

1,612 

353 
– 
353 

(320) 
10 
– 
(310) 
1,655 

Retained 
earnings 
£m 

1,571 

344 
– 
344 

(315) 
10 
2 
(303) 
1,612 

Total 
£m 

2,226 

353 
(15) 
338 

(320) 
10 
– 
(310) 
2,254 

Total 
£m 

2,174 

344 
11 
355 

(315) 
10 
2 
(303) 
2,226 

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Financial Statements 

Notes to the ITV plc Company Financial Statements 

Note i  
Accounting 
policies 

In this  
section 

This section sets out the notes to the ITV plc Company only financial statements. 
Those statements form the basis of the dividend decisions made by the Directors, as 
explained in detail in note viii below. The notes form part of the financial statements. 

Basis of preparation 
The Company is a qualifying entity as it is a member of the ITV plc Group where ITV plc, the ultimate parent prepares 
publicly available consolidated financial statements. These financial statements were prepared in accordance with 
Financial Reporting Standard 101 ‘Reduced Disclosure Framework’ (‘FRS 101’) as adopted by the EU. The amendments  
to FRS 101 (2015/16 cycle) issued in July 2016, amendments to FRS 101 (2016/17 cycle) issued in July 2017 and other 
amendments have been applied. 

Exemptions applied 
The Company is taking advantage of the following disclosure exemptions under FRS 101: 

•  Presentation of a Statement of Cash Flows and related notes 
•  Disclosure in respect of capital management 
•  Disclosure of related party transactions between wholly-owned subsidiaries and parents within a group 
•  Disclosures required under IFRS 2 ‘Share Based Payments’ in respect of group settled share based payments 
•  Disclosures required by IFRS 7 ‘Financial Instrument: Disclosure’ 
•  Certain disclosures required under IFRS 13 ‘Fair Value Measurement’  
•  Disclosure of information in relation to new standards not yet applied 

As permitted by section 408 (3) of the Companies Act 2006, a separate income statement dealing with the results  
of the parent company has not been presented. 

The Company proposes to continue to apply the reduced disclosure framework of FRS 101 in its next financial statements. 

Change in accounting policy 
New standards, interpretations and amendments effective 
The following have been applied for the first time from 1 January 2019. 

IFRS 16 Leases 
The Company has adopted IFRS 16 ‘Leases’ from 1 January 2019 which has changed lease accounting for lessees under 
operating leases. Such agreements now require recognition of an asset, representing the right to use the leased item, 
and a liability, representing future lease payments. Lease costs (such as property rent) are recognised in the form of 
depreciation and interest, rather than as an operating cost.  

The Company has adopted the modified retrospective approach with the right of use asset equal to the lease liability  
at transition date, adjusted by any prepayments or lease incentives recognised immediately before the date of initial 
application. Under the modified retrospective transition approach, the comparative information is not restated. 

The Company does not have any leases and therefore the standard has not resulted in any changes to the  
financial statements. 

None of the other standards, interpretations and amendments effective for the first time from 1 January 2019  
have had a material effect on the financial statements. 

Subsidiaries 
Subsidiaries are entities that are directly or indirectly controlled by the Company. Control exists where the Company 
has the power to govern the financial and operating policies of the entity so as to obtain benefits from its activities.  
The investment in the Company’s subsidiaries is recorded at cost.  

Foreign currency transactions 
Transactions in foreign currencies are translated into sterling at the rate of exchange ruling at the date of the 
transaction. Foreign currency monetary assets and liabilities at the balance sheet date are translated into sterling at 
the rate of exchange ruling at that date. Foreign exchange differences arising on translation are recognised in the profit 
and loss account. Non-monetary assets and liabilities measured at historical cost are translated into sterling at the rate 
of exchange on the date of the transaction. 

Borrowings 
Borrowings are recognised initially at fair value including directly attributable transaction costs, with subsequent 
measurement at amortised cost using the effective interest rate method. The difference between initial fair value and  
the redemption value is recorded in the profit and loss account over the period of the liability on an effective interest basis.

224 
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ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
> Notes to the ITV plc Company Financial Statements 

Derivatives and other financial instruments 
The Company uses a limited number of derivative financial instruments to hedge its exposure to fluctuations in interest 
and other foreign exchange rates. The Company does not hold or issue derivative instruments for speculative purposes. 

Derivative financial instruments are initially recognised at fair value and are subsequently remeasured at fair value  
with the movement recorded in the profit and loss account within net financing costs, except where derivatives qualify 
for cash flow hedge accounting. In this case, the effective portion of cash flow hedge is recognised in retained profits 
within equity. The cumulative gain or loss is later reclassified to the profit and loss account in the same period as the 
relevant hedged transaction is realised. Derivatives with positive fair values are recorded as assets and negative fair 
values as liabilities. 

The fair value of foreign currency forward contracts is determined by using the difference between the contract 
exchange rate and the quoted forward exchange rate at the balance sheet date. 

The fair value of interest rate swaps is the estimated amount that the Company would receive or pay to terminate  
the swap at the balance sheet date, taking into account current interest rates and the current creditworthiness of  
swap counterparties. 

Third-party valuations are used to fair value the Company’s derivatives. The valuation techniques use inputs such as 
interest rate yield curves and currency prices/yields, volatilities of underlying instruments and correlations between 
inputs. For financial assets and liabilities classified at fair value through profit or loss, the fair value change and interest 
income/expense are not separated.  

Current tax 
Current tax is the expected tax payable or receivable on the taxable income or loss for the year and any adjustment  
in respect of previous years.  

The Company recognises liabilities for anticipated tax issues based on estimates of the additional taxes that are likely 
to become due, which require judgement. Amounts are accrued based on management’s interpretation of specific tax 
law and the likelihood of settlement. Where the final tax outcome of these matters is different from the amounts that 
were initially recorded, such differences will impact the current tax and deferred tax provisions in the period in which 
such determination is made. 

Deferred tax 
The tax charge for the period is recognised in the income statement or directly in equity according to the accounting 
treatment of the related transaction. 

Deferred tax arises due to certain temporary differences between the carrying amount of assets and liabilities for 
financial reporting purposes and those for taxation purposes. The amount of deferred tax provided is based on the 
expected manner of realisation or settlement of the carrying amount of assets and liabilities. A deferred tax asset is 
recognised only to the extent that it is probable that sufficient taxable profit will be available to utilise the temporary 
difference. Recognition of deferred tax assets therefore involves judgement regarding timing and level of future 
taxable income.  

Share-based compensation 
The Company utilises share award schemes as part of its employee remuneration packages, and therefore operates  
a number of share-based compensation schemes, namely the Deferred Share Award (DSA), Performance Share Plan 
(PSP), Long Term Incentive Plan (LTIP) and Save As You Earn (SAYE) schemes. 

A transaction will be classed as share-based compensation where the Company receives services from employees and 
pays for these in shares or similar equity instruments. If the Company incurs a liability based on the price or value of the 
shares, this will also fall under a share-based transaction. The Company recognises the retained earnings impact of the 
share-based compensation for the Group as awards are settled in ITV plc shares. The cost of providing those awards is 
recognised as a cost of investment to the subsidiaries that receive the service from employees. 

The fair value of the equity instrument granted is measured at grant date and spread over the vesting period via a 
charge to the income statement with a corresponding increase in equity. The fair value of the share options and awards 
is measured using either market price at grant date or, for the SAYE scheme, a Black–Scholes model, taking into 
account the terms and conditions of the individual scheme.  

Vesting conditions are limited to service conditions and performance conditions. For performance-based schemes, the 
relevant performance measures are projected to the end of the performance period in order to determine the number 
of options expected to vest. The estimate is then used to determine the option fair value, discounted to present value. 
The Company revises its estimates of the number of options that are expected to vest, including an estimate of 
forfeitures at each reporting date. The impact of the revision to original estimates, if any, is recognised in the income 
statement, with a corresponding adjustment to equity. 

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Financial Statements 

Notes to the ITV plc Company Financial Statements continued 

Exercises of share options granted to employees can be satisfied by market purchase or issue of new shares. No new 
shares may be issued to satisfy exercises under the terms of the DSA. During the year, all exercises were satisfied by 
using shares purchased in the market and held in the ITV Employees’ Benefit Trust. The Trust is accounted for as a 
separate entity and therefore is only accounted for in the consolidated financial statements. 

Dividends 
Dividends are recognised through equity on the earlier of their approval by the Company’s shareholders or their 
payment. Dividends are distributed based on the realised distributable reserves (within retained earnings) of ITV plc 
(Company) and not based on the Group’s retained earnings. 

Note ii 
Employees 
and share-
based 
payments 

Two (2018: two) Directors of ITV plc (i.e. the Executive Directors) were employees of the Company during the year, both of 
whom remain employed at the year end. The costs relating to these Directors are disclosed in the Remuneration Report.  

Share-based payments 
The weighted average share price of share options exercised during the year was 129.82 pence (2018: 132.62 pence) 
(excluding nil priced share options). The options outstanding at the year end have an exercise price in the range of nil  
to 206.83 pence (2018: nil to 206.83 pence) and a weighted average contractual life of one year (2018: one year) for all 
the schemes in place for the Group. 

Note iii 
Investments  
in subsidiary 
undertakings 

Note iv 
Amounts  
owed 
(to)/from 
subsidiary 
undertakings 

The principal subsidiary undertakings are listed on page 231. The carrying value at 31 December 2019 was £2,733 million 
(2018: £2,286 million). This is assessed for impairment on an annual basis and no impairment was recognised in 2019 
(2018: £nil). 

In 2019, the Company increased its investment in subsidiaries by £786 million mainly due to three subscriptions of  
one ordinary share in Carlton Communications Limited. During the year the Company restructured its investment  
in North America Studios Investment DAC with a reduction of £339 million. 

The Company operates an intra-group cash pool policy with certain 100% owned UK subsidiaries. The pool applies  
to bank accounts where there is an unconditional right of set off and involves the daily closing cash position for 
participating subsidiaries whether positive or negative, being cleared to £nil via daily bank transfers to/from ITV plc. 
These daily transactions create a corresponding intercompany creditor or debtor, which can result in significant 
movements in amounts owed to and from subsidiary undertakings in the Company balance sheet. The expected loss 
model was applied to amounts owed from subsidiary undertakings and the impact was not material. 

Note v 
Net debt 

Keeping 
it simple 

The Directors manage the Group’s capital structure as disclosed in section 4  
to the consolidated financial statements. Borrowings, cash and derivative  
financial instruments are mainly held by ITV plc and disclosed in these Company 
financial statements. 

Cash and cash equivalents 
Included within cash equivalents is £50 million (2018: £nil), the use of which is restricted to meeting the commitments 
under the asset-backed pension agreements, and £22 million (2018: £nil) restricted money market funds. See note 3.7 
for further details on the asset-backed pension arrangements. 

Loans and facilities due within one year 
At various periods during the year, the Group drew down on the £630 million Revolving Credit Facility (‘RCF’) to  
meet short-term funding requirements. At 31 December 2019, the Group had drawings of £nil million under the RCF 
(2018: £50 million), leaving £630 million available to draw down at year end. The maximum draw down of the RCF 
during the year was £400 million (2018: £400 million). 

226 
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ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
> Notes to the ITV plc Company Financial Statements 

Loans and loan notes due after one year  
During the year the Group issued a new seven year €600 million Eurobond and used the proceeds to buyback of  
€506 million of old bonds. 

The Group has issued the following Eurobonds: 

•  €335 million at a fixed coupon of 2.125%, which matures in September 2022  
•  €259 million at a fixed coupon of 2.0%, which will mature in December 2023  
•  €600 million at a fixed coupon of 1.375%, which matures in September 2026 

The bond issued in September 2019 has been swapped back to sterling using a number of cross-currency interest rate 
swaps. The resulting fixed rate payable in sterling is c. 2.9%. 

Note vi 
Managing 
market risks: 
derivative 
financial 
instruments 

  What is the value of our derivative financial instruments? 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Foreign exchange forward contracts and swaps – cash flow hedges 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Foreign exchange forward contracts and swaps – cash flow hedges 

Assets  
2019 
£m  

Liabilities  
2019 
£m 

6 
3 

– 
– 
4 
13 

(6) 
(3) 

(38) 
– 
(4) 
(51) 

Assets  
2018 
£m  

Liabilities  
2018 
£m 

3 
1 

26 
– 
– 
30 

(3) 
(1) 

– 
– 
– 
(4) 

The Company mainly employs three types of derivative financial instruments when managing its currency and interest 
rate risk: 

•  Foreign exchange swap contracts are derivative instruments used to hedge income statement translation risk arising 

from short-term intercompany loans denominated in a foreign currency 

•  Forward foreign exchange contracts are derivative instruments used to hedge transaction risk so they enable the 

sale or purchase of foreign currency at a known fixed rate on an agreed future date and 

•  Cross-currency interest rate swaps are derivative instruments used to exchange the principal and interest coupons  

in a debt instrument from one currency to another 

Currency risk 
The Company’s foreign exchange policy is to use forward foreign exchange contracts to hedge material non-functional 
currency denominated costs or revenue for up to five years forward. The Company also utilises foreign exchange swaps 
and cross-currency interest rate swaps both to manage foreign currency cash flow timing differences and to hedge 
foreign currency denominated monetary items. 

Cash flow hedges 
The Company applies hedge accounting for certain foreign currency firm commitments and highly probably cash flows 
where the underlying cash flows are payable within the next seven years. In order to fix the sterling cash outflows 
associated with the commitments and interest payments – which are mainly denominated in AUD or euros – the 
Company has taken out forward foreign exchange contracts and cross-currency interest rate swaps for the same 
foreign currency amount and maturity date as the expected foreign currency outflow.  

227 
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Financial Statements 

Notes to the ITV plc Company Financial Statements continued 

The amount recognised in other comprehensive income during the period all relates to the effective portion of the 
revaluation loss associated with these contracts. There was less than £1 million (2018: £1 million) ineffectiveness taken 
to the income statement and £19 million cumulative loss (2018: £5 million gain) recycled to the income statement in 
the year.  

In 2019, on completion of the buyback of €506 million of the Eurobonds, the Group also closed out the portfolio of 
cross-currency interest rate swaps taken out in 2016. On issuing the 2026 Eurobond, the Group subsequently entered 
into a new portfolio of cross-currency interest rate swaps, which swapped the euro principal and fixed euro interest 
rate coupons into fixed sterling interest rate. As a result, the Group makes sterling interest payments at a fixed rate. 

Under IFRS 9, the Group has adopted the ‘cost of hedging’ approach which allows the recognition of the value of the 
currency basis at inception of the hedge to be recorded on the Consolidated Statement of Financial Position and 
amortised through net financing costs in the Consolidated Income Statement over the life of the bond. Any mark-to-
market change in fair value of the currency basis is recognised in ‘cost of hedging’ in the Consolidated Statement of 
Comprehensive Income.  

Undiscounted financial liabilities 
The Company is required to disclose the expected timings of cash outflows for each of its derivative financial liabilities. 
The amounts disclosed in the table are the contractual undiscounted cash flows (including interest), so will not always 
reconcile with the amounts disclosed on the statement of financial position. 

At 31 December 2019 

Non-current and current 
Foreign exchange forward contracts 
and swaps – cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow 
hedges 

Inflow 
Outflow 

Foreign exchange forward contracts 
and swaps – fair value through profit 
or loss 

Inflow 
Outflow 

At 31 December 2018 

Non-current and current 
Foreign exchange forward contracts 
and swaps – cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow 
hedges 

Inflow 
Outflow 

Foreign exchange forward contracts 
and swaps – fair value through profit 
or loss 

Inflow 
Outflow 

Carrying 
value 
£m 

Total 
contractual 
 cash flows 
£m 

 Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 5 years 
£m 

10 
(10) 

– 
(38) 

3 
(3) 
(38) 

375 
(375) 

229 
(229) 

557 
(642) 

7 
(16) 

451 
(451) 
(85) 

338 
(338) 
(9) 

91 
(91) 

7 
(16) 

113 
(113) 
(9) 

55 
(55) 

21 
(47) 

– 
– 
(26) 

– 
– 

522 
(563) 

– 
– 
(41) 

Carrying 
value 
£m 

Total 
contractual 
 cash flows 
£m 

 Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 5 years 
£m 

3 
(3) 

26 
– 

1 
(1) 
26 

441 
(441) 

524 
(502) 

386 
(386) 
22 

243 
(243) 

109 
(109) 

10 
(15) 

362 
(362) 
(5) 

8 
(16) 

19 
(19) 
(8) 

89 
(89) 

506 
(471) 

5 
(5) 
35 

– 
– 

– 
– 

– 
– 
– 

228 
228 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Notes to the ITV plc Company Financial Statements 

Note vii 
Share capital 

Allotted, issued and fully paid ordinary shares of 10 pence each 
Total 

4,025,409,194 

Allotted, issued 
and fully paid 
2019 & 2018 
£m 

403 

The Company’s ordinary shares give shareholders equal rights to vote, receive dividends and to the repayment of capital. 

Note viii 
Equity and 
dividends 

  Keeping  
it simple 

ITV plc is a non-trading investment holding company and derives its profits from 
dividends paid by subsidiary companies.  

The Directors consider the Company’s capital structure and dividend policy at least 
twice a year ahead of announcing results and do so in the context of its ability to 
continue as a going concern, to execute the strategy and to invest in opportunities 
to grow the business and enhance shareholder value.  

The dividend policy is influenced by a number of the principal risks as identified  
on pages 70 to 78 that could have a negative impact on the performance of  
the Company. 

In determining the level of dividend in any year, the Directors follow the dividend 
policy and also consider a number of other factors that influence the proposed 
dividend and dividend policy, including: 

•  The level of retained distributable reserves in ITV plc the Company 
•  Availability of cash resources (as disclosed in note 4.1 to the consolidated 

financial statements) and 

•  Future cash commitments and investment plans, to deliver the Company’s long 

term strategic plan  

•  Consideration of the factors underlying the Directors’ viability assessment and 
•  The future availability of funds required to meet longer-term obligations 

including pension commitments. 

Equity 
The retained earnings reserve includes profit after tax for the year of £353 million (2018: £344 million), which includes 
dividends of £400 million from subsidiaries in 2019 (2018: £400 million). Other reserves of £22 million (2018: £37 million) 
relate to share buybacks in prior periods and foreign currency translation net of cash flow hedging. 

Dividends 
The Directors of the Company propose a final dividend of 5.4 pence per share, which equates to a full year dividend  
of 8.0 pence per share.  

Distributable reserves 
The distributable reserves of ITV plc approximate to the balance of the retained earnings reserve of £1,655 million 
(2018: £1,612 million) as at 31 December 2019.  

Note ix 
Contingent 
liabilities 

  Keeping  
it simple 

A contingent liability is a liability that is not sufficiently certain to qualify for 
recognition as a provision where uncertainty may exist regarding the outcome of 
future events. 

Under a Group registration, the Company is jointly and severally liable for VAT at 31 December 2019 of £40 million  
(31 December 2018: £39 million). The Company has guaranteed certain finance and operating lease obligations of 
subsidiary undertakings. 

229 
229

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the ITV plc Company Financial Statements continued 

Note x 
Capital and 
other 
commitments 

There are contingent liabilities in respect of certain litigation and guarantees, broadcasting issues, and in respect  
of warranties given in connection with certain disposals of businesses. None of these items are expected to have  
a material effect on the Company’s results or financial position. 

Where the Company enters into financial guarantee contracts to guarantee the indebtedness of other companies 
within its Group, the Company considers these to be insurance arrangements, and accounts for them as such. In this 
respect, the Company treats the guarantee contract as a contingent liability until such time as it becomes probable 
that the Company will be required to make a payment under the guarantee. 

In 2019, the Company entered into a stand-by letter of credit for £50 million in respect of one of the ITV Group  
asset-backed pension agreements. 

There are no capital commitments at 31 December 2019 (2018: none). 

Note xi 
Related party 
transactions  

Keeping  
it simple 

The related parties identified by the Directors include solely key management,  
as ITV plc is a holding company with no commercial activity. 

To enable the users of the financial statements to form a view about the effects  
of related party relationships on the Company, we disclose the Company’s 
transactions with those during the year. 

Transactions with key management personnel 
Key management consists of ITV plc Executive Directors. 

Key management personnel compensation, on an accounting basis, is as follows: 

Short-term employee benefits 
Share-based compensation 

2019  
£m 

3 
2 
5 

Total emoluments and gains on share options received by key management personnel in the year were: 

Emoluments 
Gains on exercise of share options 
Gains on release of restricted share awards 

2019  
£m 

4 
1 
1 
6 

2018  
£m 

5 
1 
6 

2018  
£m 

4 
– 
1 
5 

230 
230 

ITV plc  Annual Report and Accounts 2019

 
 
 
 
 
 
 
 
 
 List of subsidiaries

Subsidiary undertakings and investments
Principal subsidiary undertakings

The principal subsidiary undertakings of the Company at 5 March 2020, all of which are wholly owned (directly or indirectly) 
and incorporated and registered where stated.

Company Name
Carlton Communications Limited (1)(a)(d)
ITV Broadcasting Limited (1)(a) 
ITV Consumer Limited (1)(a)
ITV Digital Channels Limited (1)(a)
ITV Studios Global Distribution Limited (1)(a)
ITV Network Limited (1)(i)
ITV Rights Limited (1)(a)
ITV Services Limited (1)(a)(e)
ITV Studios Limited (1)(a)
ITV2 Limited (1)(a)
SDN Limited (1)(a)
ITV Studios Holding B.V. (52)(a)
ITV America Inc. (63)(j)
ITV Studios Global Distribution, Inc. (63)(j)
Southbank Studios Inc. (63)(j)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
Netherlands
USA
USA
USA

Principal Business Activity
Holding company
Broadcast of television programmes
Development of platforms, broadband, transactional and mobile services
Operation of digital television channels
Rights ownership and distribution of television programmes and films
Scheduling and commissioning of television programmes
Rights ownership
Provision of services for other companies within the Group
Production of television programmes
Operation of digital television channels
Operation of Freeview Multiplex A
Production of television programmes
Production of television programmes
Rights ownership and distribution of television programmes and films
Production of television programmes

Wholly-owned subsidiary undertakings
Company Name
12 Yard (North) Productions Limited (1)(a)
12 Yard Limited (1)(a)
12 Yard Productions (Investments) Limited (1)(a)
12 Yard Productions Limited (1)(a)
A.C.E. (1988) Limited (1)(a)
Back Productions Limited (7)(a)
Big Talk Bliss Limited (1)(a)
Big Talk Cold Feet Limited (1)(a)
Big Talk Diana Limited (1)(a)
Big Talk Friday Limited (1)(a)
Big Talk GuiltyLimited (1)(a)
Big Talk Investments Limited (1)(a)
Big Talk JL Limited (1)(a)
Big Talk Living the Dream Limited (1)(a)
Big Talk Mum Limited (1)(a)
Big Talk NEWCO 4 Limited (1)(a)
Big Talk NEWCO 5 Limited (1)(a)
Big Talk Peacock Limited (1)(a)
Big Talk Pictures Limited (1)(a)
Big Talk Productions Limited (1)(a)
Big Talk Time Limited (1)(a)
Boom Cymru TV Ltd (5)(a)
Broad Street Films Limited (1)(a)
Campania Limited (1)(a)(k)
Carbon Media Limited (1)(a)
Carlton Active Limited (1)(a)
Carlton Cinema Limited (1)(a)
Carlton Content Holdings Limited (1)(a)
Carlton Entertainment (1)(a)
Carlton Film Distributors Limited (1)(a) 
Carlton Films Limited (1)(a)
Carlton Finance Limited (1)(a)
Carlton Food Network Limited (1)(a)
Carlton Productions Limited (1)(a)
Carlton Programmes Development Limited (1)(a)
Carlton Screen Advertising (Holdings) Limited (1)(a)
Carltonco 103 (1)(a)
Carltonco 99 Limited (1)(a)
Carltonco Eighty-One Limited (1)(a)(b)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

Country
Company Name
UK
Carltonco Fifty Limited (1)(a)(k)
UK
Carltonco Forty Investments (1)(a)
UK
Carltonco Forty-Five Limited (1)(a)
UK
Carltonco Ninety-Six (1)(a)(f)
UK
Carltonco Seventeen Limited (1)(a)
UK
Castlefield Properties Limited (1)(a)
UK
Cat’s on the Roof Media Limited (1)(a)
UK
Central Television Limited (1)(a)
UK
Channel Television Holdings Limited (1)(a)
UK
Cosgrove Hall Films Limited (1)(a)
UK
COTR (NEWCO) Limited (1)(a)
UK
Cynhyrchiadau Boomerang Cyf (2)(a)
UK
Denipurna Limited (1)(a)
UK
DTV Limited (1)(a)
UK
Electronic Rentals Group (1)(a)
UK
EQ Pictures Limited (1)(a)
UK
GIL Limited (1)(a)
UK
Gorilla TV Group Limited (5)(a)
UK
Gorilla TV Limited (5)(a)
UK
Granada AV Solutions Limited (1)(a)
UK
Granada Film (1)(a)
UK
Granada Film Productions Limited (1)(a)
UK
Granada Group Limited (1)(a)
UK
Granada Limited (1)(a)
UK
Granada Media Limited (1)(a)(l)
UK
Granada Productions Limited (1)(a)
UK
Granada Properties (1)(a)
UK
Granada Screen (2005) Limited (1)(a)
UK
Granada Television International (1)(a)
UK
Granada Television Limited (1)(a)
UK
Granada Television Overseas Limited (1)(a)
UK
Granada Television Productions Limited (1)(a)
UK
Granada UK Rental and Retail Limited (1)(a)(e)
UK
Indus Films Limited (2)(a)
Interactive Telephony Limited (1)(a)
UK
International Television Enterprises London Limited (1)(a)(d) UK
UK
ITC Distribution (1)(a)
UK
ITC Entertainment Group Limited (1)(a)
UK
ITC Entertainment Holdings Limited (1)(a)

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

231

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic ReportGovernanceFinancial StatementsAdditional InformationNotes to the Financial Statements continued

Company Name
ITV 112 Limited (9)(a)
ITV (HC) Limited* (1)(a)
ITV (Scotland) Limited (30)(a)
ITV AL Limited (1)(a)
ITV Bancroft 2 Limited (1)(a)
ITV Barking Limited (1)(a)
ITV Border Limited (1)(a)
ITV Breakfast Broadcasting Limited (1)(a)
ITV Breakfast Limited (1)(a)
ITV Central Limited (1)(a)
ITV Channels Limited (1)(a)
ITV Confession Limited (1)(a)
ITV Dark Heart Limited (1)(a)
ITV DC Trustee Limited (1)(a)
ITV Digital Holdings Limited (1)(a)
ITV Enterprises Limited (1)(a)
ITV F&B Limited (1)(a)
ITV Global Content Limited (1)(a)
ITV HG Limited (1)(a)
ITV Holdings Limited (1)(a)
ITV Home Fires Limited (1)(a)
ITV International Channels Limited (1)(a)
ITV Investments Limited* (1)(a)
ITV Leila Limited (1)(a)
ITV LTVC (Scotland) Limited (30)(a)
ITV Meridian Limited (1)(a)
ITV Moorside Limited (1)(a)
ITV Mr Selfridge Limited (1)(a)
ITV News Channel Limited (1)(a)(k)
ITV Pension Scheme Limited (1)(a)(b)
ITV Play Limited (1)(a)
ITV Productions Limited (1)(a)
ITV Properties (Developments) Limited (1)(a)
ITV Shetland Limited (1)(a)
ITV Sport Channel Limited (1)(a)
ITV Studios (Israel) Limited (1)(a)
ITV Spy Limited (1)(a)
ITV Studios NEWCO 16 Limited (1)(a)
ITV Studios NEWCO 17 Limited (1)(a)
ITV Studios NEWCO 18 Limited (1)(a)
ITV Studios NEWCO 19 Limited (1)(a)
ITV Studios NEWCO 20 Limited (1)(a)
ITV Studios NEWCO 21 Limited (1)(a)
ITV Supplementary Pension Scheme Limited (1)(a)
ITV Text Santa Limited (1)(a)
ITV The Bay Limited (1)(a)
ITV The Man Limited (1)(a)
ITV Thunderbirds Limited (1)(a)
ITV Top Class Limited (1)(a)
ITV Ventures Limited (1)(a)
ITV Vera Limited (1)(a)
ITV (Victor) Limited (1)(a)
ITV Wales & West Group Limited (1)(a)
ITV Wales & West Limited (1)(a)
ITV Wild Bill Limited (1)(a)
ITV3 Limited (1)(a)
ITV4 Limited (1)(a)
Juice Music UK Limited (1)(a)
London News Network (1)(a)
London Weekend Television Limited (1)(a)
LWT (Holdings) Limited (1)(a)(c)
LWT Productions Limited (1)(a)
Mammoth Screen (ABC) Limited (1)(a)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

Country
Company Name
UK
Mammoth Screen (AR) Limited (1)(a)
UK
Mammoth Screen (ATTWN) Limited (1)(a)
UK
Mammoth Screen (Bouquet) Limited (1)(a)
UK
Mammoth Screen (BW) Limited (26)(a)
UK
Mammoth Screen (City) Limited (1)(a)
UK
Mammoth Screen (End) Ltd (1)(a)
UK
Mammoth Screen (End2) Limited (1)(a)
UK
Mammoth Screen (End5) Limited (1)(a)
UK
Mammoth Screen (End6) Limited (1)(a)
UK
Mammoth Screen (End7) Limited (1)(a)
UK
Mammoth Screen (Falcon) Limited (1)(a)
UK
Mammoth Screen (Fearless) Limited (1)(a)
UK
Mammoth Screen (Invisible) Limited (1)(a)
UK
Mammoth Screen Ltd (1)(a)
UK
Mammoth Screen (Monroe) Limited (1)(a)
UK
Mammoth Screen (NC) Limited (1)(a)
UK
Mammoth Screen (NE) Limited (1)(a)
UK
Mammoth Screen (NI) Limited (35)(a)
UK
Mammoth Screen (NOK) Limited (1)(a)
UK
Mammoth Screen (NW) Limited (1)(a)
UK
Mammoth Screen (OBI) Limited (1)(a)
UK
Mammoth Screen (PE) Limited (1)(a)
UK
Mammoth Screen (PH) Limited (1)(a)
UK
Mammoth Screen (Pol2) Limited (1)(a)
UK
Mammoth Screen (Pol3) Limited (1)(a)
UK
Mammoth Screen (Pol4) Limited (1)(a)
UK
Mammoth Screen (Pol5) Limited (1)(a)
UK
Mammoth Screen (Poldark) Limited (1)(a)
UK
Mammoth Screen (QV) Limited (1)(a)
UK
Mammoth Screen (RM) Limited (1)(a)
UK
Mammoth Screen (Serpent) Limited (1)(a)
UK
Mammoth Screen (SG) Limited (1)(a)
UK
Mammoth Screen (VF) Ltd (1)(a) 
UK
Mammoth Screen (Vic3) Limited (1)(a)
UK
Mammoth Screen (WFTP) Limited (1)(a)
UK
Mammoth Screen (WH) Limited (1)(a)
UK
Mammoth Screen (WOF) Limited (1)(a)
UK
Mammoth Screen (WOTW) Limited (1)(a)
UK
Millbank Studios (1)(a)
UK
Morning TV Limited (1)(a)
UK
Moving Picture Company Films Limited (1)(a)
UK
New Providence Productions Limited (1)(a)
UK
Pickwick Packaging Limited (1)(a)
UK
Sightseers Film Limited (1)(a)
UK
So Television Limited (1)(a)
UK
Television Music Limited (1)(a)
UK
The CITV Channel Limited (1)(a)
UK
The Garden Productions (Film) Limited (1)(a)
UK
The Garden Productions Limited (1)(a)
UK
The London Studios Limited (1)(a)
UK
UTV Limited (34)(a)
UK
UTV Pension Scheme Limited (100)(a)
UK
VOD Member (ITVA) Limited (1)(a)
UK
VOD Member (ITVB) Limited (1)(a)
UK
World of Sport Wrestling Limited (1)(a)
UK
Westcountry Television Limited (1)(a)
UK
Yorkshire Television Limited (1)(a)
Yorkshire-Tyne Tees Productions Limited (1)(a)
UK
Yorkshire-Tyne Tees Television Enterprises Limited (1)(a) UK
UK
Zebedee Productions Limited (1)(a)
Australia
Artist Services Cable Pty Ltd (36)(a)
Australia
Artist Services Investments Pty Limited (36)(a)
Australia
Artist Services Productions Pty Ltd (36)(a)

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

232 

ITV plc  Annual Report and Accounts 2019

Financial Statements List of subsidiaries

% Holding
Country
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
Cape Verde
100
Cayman Islands 100
Cayman Islands 100
100
Denmark
100
Denmark
100
Finland
100
Fiji
100
France
100
France
100
France
100
Germany
100
Germany
100
Germany
100
Germany
100
Germany
100
Germany
100
Guernsey
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

Company Name
Granada Media International (Australia) Pty Ltd (36)(a)
Granada Media Investments (Australia) Pty Ltd (36)(a)
Granada Productions Pty Ltd (36)(a)
ITV Services Pty Ltd (36)(a)
ITV Studios Australia Pty Limited (36)(a)
ITV Studios Global Distribution Pty Limited (36)(a)
Totally Full Frontal Productions Pty Limited (36)(a)
Talpa Cabo Verde SA (113)(a)
Granada December Nine Limited (38)(a)
ITV Holdings (Cayman) Limited (38)(a)
ITV Studios Denmark Holdings Aps (104)(a)
United Productions ApS (42)(a)
ITV Studios Finland Oy (43)(a)
Granada (Fiji) Pte Ltd. (116)(a)
ITV Studios France Holdings SAS (95)(a)
ITV Studios France SAS (95)(a)
ITV Studios TV France (94)(a)
ITV Studios Germany GmbH (46)(a)
ITV Studios Germany Holdings GmbH (46)(a)
Talpa Germany Fiction GmbH (96)(a)
Talpa Germany Gmbh & Co KG (47)(a)
Talpa Germany Infotainment GmbH (47)(a)
Talpa Germany Verwaltungs GmbH (47)(a)
Elecrent Insurance Limited (31)(a)
ITV Studios Global Distribution (Hong Kong) Limited (49)(a)Hong Kong
Hong Kong 
Talpa China Limited (48)(a)
Ireland
North America Studios Investments DAC (110)(a)
Israel
Armoza International Media Ltd (115)(a)
Jersey
Channel Television Limited (32)(a)
Jersey
ITV London Properties Limited (33)(a)
Jersey
ITV Properties (Jersey) Limited (33)(a)
Netherlands
April, May en June BV (57)(a) 
Netherlands
Global Music & Talent Agency B.V. (90)(a)
Netherlands
ITV (Europe) Holdings B.V.* (55)(a)
Netherlands
ITV Studios Global Entertainment B.V. (52)(a)
Netherlands
ITV Studios Netherlands B.V. (52)(a) 
Netherlands
ITV Studios Netherlands Content B.V. (52)(a)
Netherlands
ITV Studios Netherlands Drama B.V. (53)(a)
Netherlands
MasMedia B.V. (56)(a)
Netherlands
Stitchting ‘Derdengelden’ TV Producties (52)(a)
Netherlands
Talpa Germany Holding B.V. (90)(a)
Netherlands
Talpa Non-Spot B.V. (52)(a)
Netherlands
Utopia B.V. (57)(a)
Netherlands
Vorst Media B.V. (99)(a)
Norway 
ITV Studios Norway AS (73)(a)
Sweden
ITV Studios Nordic AB (74)(a)
Sweden
ITV Studios Scandinavia Holdings AB (74)(a)
Switzerland
ITV Studios Germany GmbH, Köln, Zweigniederlassung 
Zürich (75)(m)
ALB1819 Productions Inc. (63)(j) 
Anglia Television, Inc. (68)(j)
Cardinal Productions of Ohio, Inc. (63)(j)
Carlton Media Company, Inc. (63)(j) 
Chad Alan Productions, LLC (63)(h)
Cranktown Productions Inc. (63)(j)
Critical Productions Inc (63)(j)
Electric Farm Entertainment Holdings Inc. (63)(j)
Feeding Time Productions, LLC (86)(h
Film Productions Rentals, LLC (68)(h)
Fourth State Productions Inc (108) (j)
Gear Shop Inc. (63)(j)
Granada Cracker US Productions (68)(j)
Granada Television International, Inc. (63)(j)

USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA

100
100
100
100
100
100
100
100
100
100
100
100
100
100

Company Name
Gurney Productions, LLC (68)(h)
GWC Enterprises Inc. (63)(j) 
Hamdon Entertainment, Inc. (63)(j)
High Noon Group, LLC (69)(h) 
High Noon Productions, LLC (69)(h)
ITC Distribution, LLC (63)(h)
ITC Entertainment Group, Inc (63)(j)
ITC Films, LLC (63)(h)
ITC Productions, LLC (63)(h)
ITV Believe Holding, Inc. (63)(j)
ITV Blumhouse Holding Inc (63)(j)
ITV Diga Holding, Inc (63)(j)
ITV Entertainment Services Inc.(63)(j)
ITV Gurney Holding Inc. (63)(j)
ITV HN Holding Inc. (63)(j)
ITV International Corporation (63)(j)
ITV Leftfield Holding Inc. (63)(j)
ITV New Form Holding Inc. (63)(j)
ITV NewTV Holding Inc. (63)(j)
ITV Popco Holding Inc. (63)(j)
ITV Southpoint Holding Inc (63)(j)
ITV Studios America Inc. (63)(j)
ITV Studios, Inc. (68)(j)
ITV Studios The Voice USA, Inc. (68)(j)
ITV SVOD Holding Inc. (63)(j)
ITV Thinkfactory Holding Inc. (63)(j)
ITV Tomorrow Holding, Inc. (63)(j)
ITV US Holdings, Inc. (63)(j)
ITV Videology Inc. (63)(j)
JB Entertainment Holding Company, Inc. (63)(j)
Kirkstall Road Enterprises, Inc. (63)(j)
Krewed Inc (63)(j)
Leftfield Entertainment, LLC (63)(h)
Leftfield Pictures of NY Holdings, LLC (63)(h)
Leftfield Pictures of NY, LLC (63)(h)
Leftfield Ventures, LLC (63)(h)
Loud Television, LLC (63)(h)
LWT Enterprises Inc. (63)(j)
Marriage Boot Camp Reality Stars, LLC (63)(h)
Moving Pictures Services Inc. (63)(j)
Outpost Entertainment LLC, (63)(h)
Over the Pond Productions, Inc. (63)(j)
Post 460 Inc (63)(j)
Quay Street Enterprises, Inc. (63)(j)
Sirens Media, LLC (63)(h)
Solowe Productions Inc (63)(j)
Sound and Stage Studios, LLC (63)(h)
Southsquare Productions Inc. (63)(j)
Thinkfactory Group, LLC (63)(h)
Thinkfactory Media, LLC (63)(h)
Trailer Park Productions, Inc (63)(j)
Upper Ground Enterprises, Inc. (63))(j)

Country
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

233

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic ReportGovernanceFinancial StatementsAdditional InformationNotes to the Financial Statements continued

Company Name
GC Films Pty Limited (36)(a)
LTP Productions Inc. (109)(h)
Apple Tree Productions ApS (101)(a)
15.15 Productions (59)(a)
Balina Films SA (50)(a)
Beaubourg Audiovisuel (50)(a)
Beaubourg Fiction (50)(a)
Beaubourg Stories (50)(a)
SCI MD 60 (105)(a)
Gedesel (107)(a)
Funny Corp (105)(a)
Macondo Productions Audiovisueles (105)(a)
Tangaro (105)(a)
Tetra Media Fiction (105)(a)
Shoot Again Productions (105)(a)
Phara Prod International (105)(a)
Tetra Media Studios SAS (105)(a)
Imago TV Film und Fernsehproduktion GmbH (45)(a)
The Lab Television 2013 Limited Partnership (78)(a)
Cattleya Srl (103)(a)
Radio Cattleya Srl (103)(a)
Talpa Italia Srl (79)(a)
Think Cattleya Srl (103)(a)
Pomper & Linders B.V. (98)(a)
Identity Mansion B.V. (92)(a)
Appletree Productions AB (74)(a)
ITV Studios Sweden AB (74)(a)
Maximum Media Production FZ-LLC (81)(a)
ITV Studios Arabia Holding Ltd (81)(a)
ITV Studios Middle East FZ-LLC (81)(a)
ITV Studios Lebanon S.A.R.L (81)(a)
Blumhouse TV Holdings LLC (63)(h)
Circle of Confusion Television Studios LLC (63)(h)
South Circle Productions LLC (63)(h)
BB Rights, LLC (63)(h)
Britbox, LLC (89)(h)
Jaffe/Braunstein Entertainment, LLC (67)(h)
Twofour America, LLC (68)(h)
Next Steps Productions, LLC (63)(h)
Tomorrow Studios LLC (63)(h)

Country
Australia
Canada
Denmark
France
France 
France
France
France
France
France
France
France
France
France
France
France
France
Germany
Israel
Italy
Italy
Italy
Italy
Netherlands
Netherlands
Sweden
Sweden
UAE
UAE
UAE
Lebanon
USA
USA
USA
USA
USA
USA
USA
USA
USA

Memberships, Partnerships and Companies Limited 
by Guarantee
Company Name
ITV LTVC Scottish Limited Partnership (30)(h)
ITV Scottish Limited Partnership (30)(h)
Digital Production Partnership Limited (1)(i)
Producers Rights Agency Limited (25)(i)
DTT Multiplex Operators Limited (17)(i)
Digital UK Limited (17)(i)
Futureflip Entertainment India LLP (117)(h)

Country
UK
UK
UK
UK
UK
UK
India

% Holding
49
75
25
32.52
32.52
32.52
32.52
32.52
32.52
33.17
33.17
33.17
42.28
50.7
61.79
65.04
65.04
90
50
51
51
50
25.5
20
25
25
95
90
90
90
90
45
49
49
50
50
51
75
75
75

% Holding
100
100
50
50
25
25
100

Other subsidiaires, joint ventures, associates  
and other significant holdings
Company Name
Absolutely Rights Limited (6)(f)
DTV Services Limited (17)(a)
That Mitchell and Webb Company Limited (7)(a)
Route 24 Limited (24)(a)
Clearcast Limited (14)(a)
Genial Productions Limited (111)( a)
Koska Limited (105)(a)
South Shore Productions Limited (114) (a)
Cirkus International Limited (13)(a)
Thinkbox TV Limited (23)(a)
Independent Television News Limited (20)(a)
Malacara Limited (2)(a)
Cloth Cat Limited (5)(a)
Cloth Cat LBB Limited (5)(a)
Thud Media Limited (5) (a)
Box Clever Technology Limited (8)(a)
British Film-Makers Limited (1)(a)
Digital 3 and 4 Limited (16)(a)
Freesat (UK) Limited (18)(a)
Harlequin Agency Limited (5)(a)
Noho Film and Television Limited (28)(a)
Pink Rose Bud Limited (2)(a)
Standard Music Limited (29)(a)
Zomboat Limited (28)(a)
Second Act Productions Limited (1)(a)
Second Act (Grace) Limited (1)(a)
Gameface Productions Limited (1)(a)
Crook Productions Limited (1)(a)
Possessed Limited (1)(a)
Monumental Television Limited (1)(a)
MT Ghosts 2 Limited (1)(a)
Cloth Cat Animation Limited (5)(a)
Cirkus Limited (13)(a)
 Age Before Beauty Limited (4)(a)
Gold Digger Productions Limited (4)(a)
Mainstreet Pictures Limited (4)(a)
Unforgotten 3 Limited (4)(a)
Unforgotten 4 Limited (4)(a)
Boom Pictures Limited (1)(a)
Double Double Limited (1)(a)
ITV TFG Holdings Limited (1)(a)
TwoFour Broadcast Limited (3)(a)
Twofour Group Holdings Limited (1)(a)
TwoFour Group Limited (3)(a)
3sixtymedia Limited (1)(a)
OSF (Wales) Limited (5)(a)
Oxford Scientific Films Limited (5)(a)
BritBox SVOD Limited (1)(a)
WP Anne Limited (1)(a)
WP Bodyguard Limited (1)(a)
WP LOD5 Limited (1)(a)
WP Faslane Limited (1)(a)
WP LOD6 Limited (1)(a)
WP (NEWCO 4) Limited (1)(a)
WP (NEWCO 5) Limited (1)(a)
WP (NEWCO 6) Limited (1)(a
WP (NEWCO 7) Limited (1)(a
WP Pembrokeshire Limited (1)(a)
WP Secret Limited (1)(a)
World Productions Limited (1)(a)
World Productions (Northern Ireland) Limited (1)(a)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK

234 

ITV plc  Annual Report and Accounts 2019

% Holding
20
20
20
24.9
25
25
25
25
28
28.58
40
49
55
55
55
50
50
50
50
50
50
50
50
50
50.001
50.001
50.01
50.01
51
51
51
55
55.67
67.5
67.5
67.5
67.5
67.5
75
75
75
75
75
75
80
85
85
90
92
92
92
92
92
92
92
92
92
92
92
92
92

Financial Statements List of subsidiaries

Address key
(1) 
(2) 
(3) 
(4) 
(5)  Gloworks, Porth Teigr Way, Cardiff, Wales, CF10 4GA, United Kingdom
(6) 

 2 Waterhouse Square, 140 Holborn, London, EC1N 2AE, United Kingdom
218 Penarth Road, Cardiff, CF11 8NN, United Kingdom
Twofour Studios, Estover, Plymouth, Devon, PL6 7RG, United Kingdom
 Kingsbourne House, 229–231 High Holborn, London, WC1V 7DA, United Kingdom

 18 The Glasshouse Studios, Fryern Court Road, Fordingbridge, Hampshire, 
SP6 1NG, United Kingdom
26 Nassau Street, London, W1W 7AQ, United Kingdom
5 New Street Square, London, EC4A 3TW, United Kingdom
20 Cathedral Road, Cardiff, CF11 9LJ, United Kingdom

(7) 
(8) 
(9) 
(13)  The Met Building, 22 Percy Street, London, W1T 2BU, United Kingdom
(14)  4 Roger Street, 2nd Floor, London, WC1X 2JX, United Kingdom
(16)  124 Horseferry Road, London, SW1P 2TX, United Kingdom
(17)  27 Mortimer Street, London, W1T 3JF, United Kingdom
(18)  23-24 Newman Street, London, W1T 1PJ, United Kingdom
(20)  200 Gray’s Inn Road, London, WC1X 8HF, United Kingdom
(21) 

 Clay Barn, Ipsley Court, Berrington Close, Redditch, Worcestershire, B98 0TD, 
United Kingdom

(31) 

(23)  Manning House, 22 Carlisle Place, London, SW1P 1JA, United Kingdom
(24) 
(25) 

 York House, Empire Way, Wembley, Middlesex, HA9 0FQ, United Kingdom
 Fitzrovia House, (3rd Floor), 153-157 Cleveland Street, London, W1T 6QW, 
United Kingdom
 Round Foundry Media Centre, Foundry Street, Leeds, LS11 5QP, United Kingdom

(26) 
(28)  59 Charlotte Street, (Third Floor), London, W1T 4PE, United Kingdom
(29) 
(30) 

 Roundhouse, 212 Regent’s Park Road, London, NW1 8AW, United Kingdom
 Quartermile One, 15 Lauriston Place, Edinburgh, Scotland, EH3 9EP, 
United Kingdom
 P.O. Box 308, St. Peter Port House, Union Street, St. Peter Port, 
GY1 3TA, Guernsey
 Le Capelain House, Castle Quay, St. Helier, JE2 3EH, Jersey 

(32) 
(33)  Ogier House, The Esplanade, St. Helier, JE4 9WG, Jersey 
(34)  City Quays 2, 8th Floor, 2 Clarendon Road, Belfast, BT1 3YD, United Kingdom
(35) 

 Office 306, Forsyth House, Cromac Square, Belfast, Northern Ireland, BT2 8LA, 
United Kingdom
 Level 5, Building 61, Fox Studios Australia, 38 Driver Avenue, Moore Park 
NSW 2021, Australia
 c/o Estera Trust (Caymen) Limited, Clifton House, 75 Fort Street, PO Box 1350, 
Grand Cayman, KY1-1108

(36) 

(38) 

(42)  Finsensvej 6E, 2000, Frederiksberg, Denmark
(43)  Elimaenkatu 9 A, Helsinki, 00510, Finland
(45)  Keplerstrasse 4-6, 10589, Berlin, Germany
(46)  Agrippastraße, 87-93, 50676, Köln, Germany
(47)  Jenfelder Allee 80, 22039, Hamburg, Germany
(48) 
(49) 

 11/F, Unit B, Winbase Centre, 208 Queen’s Road Central, Sheung Wan, Hong Kong
 Rooms 517–520, 5th Floor, Sun Hung Kai Centre, 30 Harbour Road, Wan Chai, 
Hong Kong

(95)  38 quai du Point du Jour, 92100 Boulogne-Billancourt, France
(96)  Gethiner Strasse 5, 10785, Berlin, Germany
(98)  Keizersgracht 149a, 1015CL, Amsterdam, Netherlands
(99)  Hollandse Kade 34, 1391JM, Abcoude, Netherlands
(100)  City Quays 2, 8th Floor, 2 Clavendon Road, Belfast, BT1 3YD, United Kingdom
(101)  Aumento Advokatfirma, Ny Osteragde 3,4, 1101, Kobenhavn, Denmark
(103)  Piazzale Valerio Massimo, 7, 00162, Roma, Italy
(104)  DLA Piper Denmark, Radhuspladsen 4, 1550 Kobenhavn V, Denmark
(105)  60 rue Marcel Dassault, 92100, Boulogne-Billancourt, France
(107)  4 rue de Commaille, 75007, Paris, France
(108)  CT Corporation System, 289 S. Culver Street, Lawrenceville, GA, 30046-4805, USA
(109)  Orange Tower, Media City UK, Salford M50 2HF
(110)  4th Floor, 76 Lower Baggot Street, Dublin, Dublin 2, Republic of Ireland
(111)  39 Long Acre, London, WC2E 9LG, United Kingdom
(113) 
(114)  14 Red Lion Square, London, WC1R 4QH, United Kingdom
(115)  16 Haarbaa St, Tel Aviv 6473916, Israel
(116)  Level 3, Pacific House, Butt Street. Suva, Fiji
(117)   #1302, Tower-3, Indiabulls Finance Centre, Senapati Bapat Road, Elphinstone 

 Avenida Cidade de Lisboa, Frente Sucupira, 2° andar, Cidade de Praia, Cape Verde

Road (West), Mumbai, Mumbai City, Maharashtra 40013, India

Interest key
(a)  Ordinary
(b)  Deferred
(c) 
(d) 
(e) 
(f) 
(g) 

Special deferred
Redeemable preference
Cumulative preference
Cumulative redeemable preference
Convertible preference

Guarantee
Common 
preference
Part preference

(h)  Membership/Partnership
(i) 
(j) 
(k) 
(l) 
(m)  Branch
*  Direct subsidiary

(50)  5–7 rue Saint-Augustin, 75002, Paris, France
(52)  Familie de Mollaan 1, 1217 ZB, Hilversum, Netherlands
(53)  Haarlemmer Houttuinen, 21 1013 GL, Amsterdam, Netherlands
(55)  Hoogoorddreef 15, 1101 BA, Amsterdam, Netherlands
(56)  Noorderweg 8, 1221 AA, Hilversum, Netherlands
(57)  Zevenend 45, 1251 RL, Laren, North Holland, Netherlands
(59)  10 rue Maître Jacques, 92100 Boulogne, Billancourt, France
(63) 

 The Corporation Trust Company, Corporate Trust Center, 1209 Orange Street, 
Wilmington, Newcastle, DE 19801, USA
 United Corporate Services, Inc., 874 Walker Road (Suite C), Dover,  
Kent DE 19904, USA

(66) 

(67)  321 Southern Beverly Drive, Suite M, Beverly Hills, CA 90212, USA
(68) 

 CT Corporation System, 818 West Seventh Street, Suite 930, Los Angeles, 
CA 90017, USA

(69)  The Hodson Law Firm, 1129, East 17th Avenue, Denver, CO 80014, USA
(73)  Lars Hilles Gate 30, 5008, Bergan, Norway
(74)  Soder Malarstrand 65, 11825, Stockholm, Sweden
(75)  Scharenmoosstrasse 105, 8052, Zurich, Switzerland
(78)  23 Habarzel Street, Tel Aviv, 69710, Israel
(79)  Via Enrico, Tazzoli 6, Rome, Italy
(81)  Building 2, Dubai Media City, Dubai, UAE
(86) 

 CT Corporation System, 3867 Plaza Tower Drive East Baton Rouge Parish,  
Baton Rouge, LA 70816, USA

(89)  1120 Avenue of Americas, 5th Floor, New York, NY10036, USA
(90)  Family de Mollaan 1, 1217 ZB Hilversum, Netherlands
(92)  Westersingel 108, 3015 LD Rotterdam, Netherlands
(94)  12 Boulevard des Iles, 92130 Issy-les-Moulineaux, Paris, France

235

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic ReportGovernanceFinancial StatementsAdditional InformationGlossary

Advertiser funded platform – platforms 
that include advertising as part of the user 
experience e.g. itv.com, iOS, and Android

Advertising video on demand (AVOD) – 
advertiser funded service where subscribers 
have access to a wide range of content 
whenever they request it without charge

Broadcasters’ Audience Research Board 
(BARB) – organisation owned by 
broadcasters and advertisers providing  
data on linear and online television viewing 
statistics by UK households

Catch up viewing – non-live viewing of 
recently broadcast television programmes, 
either via a recording device, often called  
a personal video recorder (PVR) or digital 
video recorder (DVR), such as Sky or through 
a Video on Demand service such as the ITV 
Hub, BBC iPlayer, All 4 or My5 

Channel 3 licences – the 15 regional 
licences and one national licence awarded 
to transmit Channel 3 across the UK. All are 
owned by ITV with the exception of two of 
the regional licences which are owned by STV

Free-to-Air (FTA) television – viewing of 
television through devices not requiring 
a subscription such as the Freeview or 
Freesat services

Intellectual Property (IP) – intangible 
property that is the result of creativity

Inventory – Advertising inventory is the 
number of advertisements, or amount of 
advertising space, we have available to sell 
to advertisers

Impact or Commercial Impact – one 
Commercial Impact is defined as one  
viewer watching one 30-second  
television commercial

ITV Family – the ITV family of channels 
which includes ITV, ITV2, ITV3, ITV4, ITVBe, 
ITV Encore, CITV, ITV Breakfast, CITV Breakfast 
and all associated +1 and HD equivalents 

Key demographics – ITV monitors viewing 
performance across a group of audiences 
that constitute the majority of our targeted 
advertising revenue. In addition to 
individuals and adults, we also consider 
16–34 year olds, social grades ABC1 and 
house-persons with children 

Light viewer – the lightest 20% of viewers 
to ITV across a rolling 12 month period

Share of Broadcast (SOB) – ITV’s share 
of UK television advertising revenue (NAR), 
a measure of market share

Linear television – television service where 
the viewer has to watch a scheduled TV 
programme at the particular time it’s 
offered, and on the particular channel it’s 
presented on

Long-form online viewing (consumption) 
– total number of hours ITV VOD content is 
viewed on owned and operated ad funded 
platforms, and Hub+ viewing on owned 
and operated platforms, based on data 
from Crocus

Monthly Active User – a registered user 
account that has accessed the ITV Hub on an 
owned and operated app (mobile or 
connected TV), or web platform in any given 
month. The number is deduplicated across 
platforms (user is only counted once if they 
watch on multiple platforms) 

Net Advertising Revenue (NAR) – the 
amount of money received by a broadcaster 
as payment for television spot advertising 
net of any commission paid to agencies 

Total Schedule Costs/Total Network 
Programme Budget (NPB) – the budget 
spent on programming broadcast on the ITV 
family of channels, including spend on 
regional programming and ITV Breakfast

Non-consolidated licensees – the two 
regional channel 3 licences which ITV does 
not own. These licences are owned by STV 
and revenues received from these licences 
for ITV programming content are referred 
to as minority revenues

Ofcom – communications regulator in 
the UK who regulate the TV, radio and 
video-on-demand sectors, fixed-line 
telecoms (phones), mobiles and postal 
services, plus the airwaves over which 
wireless devices operate

Over-the-top (OTT) – delivery of audio, 
video, and other media over the internet, 
this includes content from providers such 
as Netflix, Amazon and Hulu and also our 
own on demand service, the ITV Hub

SDN – multiplex operator owned by ITV, 
which operates one of the eight national 
multiplex licences in the UK on Freeview

Share of Commercial Impacts (SOCI) – the 
term used to define the share of total UK 
television commercial impacts delivered 
by one channel or group of channels. This 
measure excludes viewing of BBC channels 
as they do not generate commercial 
impacts. Unless stated otherwise, SOCI 
figures cited throughout this report are 
based on BARB data and are based on the 
universe of Adults (16+)

Share of Viewing (SOV) – the share of the 
total viewing audience during a defined 
period gained by a programme or channel. 
This measure includes viewing of BBC 
channels. Unless stated otherwise, SOV 
figures cited throughout this report are 
based on BARB data and are based on the 
universe of individuals

Simulcast – streaming live TV channels via 
a broadcaster’s on demand service, at the 
same time as broadcast on linear TV

Spot advertising – linear television 
advertising occupying a short break during 
or between programmes

Subscription Video on Demand (SVOD) – 
a paid for service where subscribers have 
access to a wide range of content whenever 
they request it

Total Advertising Revenue (TAR) – the 
amount of money received by a broadcaster 
as payment for NAR, VOD and Sponsorship 

Video on Demand (VOD) – the ability 
to deliver video content to a customer’s 
television set, computer or device when the 
customer requests it

YouView – a joint venture (with the BBC, 
Channel 4, Channel 5, BT, TalkTalk, 
and Arqiva) to operate and promote  
a hybrid television platform combining 
Freeview channels with catch up and 
on demand service 

236 

ITV plc  Annual Report and Accounts 2019

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