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ITV

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FY2020 Annual Report · ITV
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I T V   P L C   A N N U A L   R E P O R T   A N D   A C C O U N T S
F O R   T H E   Y E A R   E N D E D   3 1   D E C E M B E R   2 0 2 0

Strategic Report

We are More than TV. 

We connect with millions of people  
every day, make content they  
can’t get enough of and reflect 
and shape the world we live in…

…and we do all this through  
the power of creativity.

Chief Executive’s  
Report

8

Operating and  
Performance Review

28
28

Our strategic vision 
We will be a digitally led media and entertainment company  
that creates and brings our brilliant content to audiences  
wherever, whenever and however they choose.

Finance  
Review

56

Strategic Report
Strategic Report

Governance
Governance

Financial Statements
Financial Statements

Additional Information
Additional Information

Key financial highlights

Group external revenue1 

Non-advertising revenue2

£2,781m
-16% (2019: £3,308m)

£1,683m
-21% (2019: £2,117m)

Adjusted EBITA3 

£573m
-21% (2019: £729m)

Adjusted EPS

10.9p
-22% (2019: 13.9p)

Reported net debt4

£545m

(2019 net debt: £893m)

Notes

Statutory EBITA 

£561m
-19% (2019: £693m)

Statutory EPS

7.1p
-40% (2019: 11.8p)

Leverage4

0.9x

(2019: 1.2x)

Alternative Performance Measures (APMs) 
We use both statutory and adjusted measures in our Strategic Report. The 
latter, in management’s view, reflects the underlying performance of the 
business and provides a more meaningful comparison of how the business is 
managed and measured day-to-day. A full reconciliation between our 
reported and adjusted results is provided in our Alternative Performance 
Measures section on pages 54 and 55. Our KPIs are set out on pages 24 to 27.

1.   The Strategic Report also refers to total revenue, which includes all ITV 

revenue, both internal and external.

2.   Non-advertising revenue includes all ITV revenue (both internal and 

external), and excludes total advertising revenue.

3.   EBITA before exceptional items has been adjusted to reflect the inclusion 

of production tax credits (‘adjusted EBITA’). 

4.   Reported net debt includes IFRS 16 lease liabilities. Leverage is reported 

net debt to adjusted EBITDA.

Strategic Report 
The Strategic Report explains in detail how we have performed this year and sets out, 
amongst other things, a fair review of the business, a balanced and comprehensive 
analysis of our performance, the use of key performance indicators to explain the 
progress we have made, a description of the principal risks and uncertainties facing 
the Company, and an indication of potential future developments. 

The Strategic Report is prepared in line with the relevant provisions of the Companies 
Act 2006 and the Company has had regard to the guidance issued by the Financial 
Reporting Council. It is intended to provide shareholders and other stakeholders with 
a better understanding of the Company, of its position in the markets within which 
it operates, and of its prospects. In setting out the Company’s main risks and 
uncertainties, an indication of potential future developments, and in other content, 
this report and accounts contains statements that are based on knowledge and 
information available at the date of preparation of the Strategic Report, and what 
are believed to be reasonable judgements, and therefore cannot be considered 
as indications of likelihood or certainty. 

A wide range of factors may cause the actual outcomes and results to differ materially 
from those contained within, or implied by, the various forward-looking statements in 
this Annual Report and Accounts. None of these statements should be construed as 
a profit forecast.

Contents

Strategic Report

2
4
6
8
15
16
20
22
24
28
42
50
54
56

2020 Highlights 
ITV at a Glance 
Chairman’s Statement 
Chief Executive’s Report 
Investor Proposition 
Market Review 
Our Strategy 
Our Business Model 
Key Performance Indicators (KPIs) 
Operating and Performance Review 
Social Purpose 
Our People 
Alternative Performance Measures 
Finance Review 
Task Force on Climate-related  
62
  Financial Disclosures (TCFD) 
Our Commitment to Section 172(1) 
67
Non-Financial Information Statement  69
72
Risks and Uncertainties 

Governance

Chairman’s Governance Statement 
Board of Directors 
Management Board 
Corporate Governance 
Nominations Committee Report 
Audit and Risk Committee Report 
Remuneration Report 
Directors’ Report 

Financial Statements

Financial Statements  
Independent Auditor’s Report 
Primary Statements 
ITV plc Company Financial 
  Statements 

Additional Information

Glossary 

88
90
92
94
111
114
126
152

157
158
167

232

246

Corporate website
We maintain a corporate website  
at www.itvplc.com containing  
our financial results and a wide  
range of information of interest to 
institutional and private investors.

ITV plc  Annual Report and Accounts 2020 

1

Strategic Report

2020 Highlights
2020 Highlights

56%of ITV Studios total revenue was 

of ITV Studios total revenue was 
generated outside the UK

26%of ITV Studios total revenue 

is scripted

+1%increase in ITV total viewing
94%of all commercial audiences over 

of all commercial audiences over 
5 million were on ITV

>2.6mglobal subscriptions across all ITV’s 

subscription video on demand  
(SVOD) services

Net 
Zero

Carbon emissions business  
by 2030 

2 

ITV plc  Annual Report and Accounts 2020

  Gordon, Gino and Fred: Road Trip was ITV’s 
biggest factual show in 2020, with an average of 
6.6 million viewers across the series.

  Beat The Chasers was the biggest new 
entertainment series launch since 2007. It 
averaged 6.4 million viewers across the series.

Strategic Report

Governance

Financial Statements

Additional Information

  I’m A Celebrity...Get Me Out Of 

Here! is a global format for ITV 
Studios, and is in over ten countries. 
In the UK, it was the most watched 
television series in 2020, including 
for 16-34s. It had an average of 11.5 
million viewers across all devices.

M O R E   T H A N   T V
M O R E   T H A N   T V

Coronation Street celebrated its 60th 
  Coronation Street celebrated its 60th 

anniversary in 2020, making it the world’s longest 
anniversary in 2020, making it the world’s longest 
running soap. It remains the UK’s most watched 
running soap. It remains the UK’s most watched 
soap with an average of 6.9 million viewers per 
soap with an average of 6.9 million viewers per 
episode in 2020.
episode in 2020.

was the most watched new drama on any 
  Des was the most watched new drama on any 
channel in 2020, and was ITV’s biggest new drama 
channel in 2020, and was ITV’s biggest new drama 
series since 2013. It averaged 10.1 million viewers 
series since 2013. It averaged 10.1 million viewers 
across all devices (including repeats).
across all devices (including repeats).

ITV plc  Annual Report and Accounts 2020 

3

Strategic Report

ITV at a Glance
ITV, as an integrated producer 
broadcaster (IPB), creates, owns and 
distributes high-quality content on 
multiple platforms globally. We also 
continue to diversify our business 
through the opportunities presented 
from consumers’ willingness to pay for 
great content and to engage with ITV 
as a trusted brand.

ITV total revenue 

ITV Studios

ITV Studios 

£1,370m
(2019: £1,822m)

46,000+ hrs

of content in our catalogue

50+ labels

in 12 different countries 
supplying over 200 channels  
or platforms

14 Formats

sold in 3 or more countries 
(2019: 14)

We have built significant 
scale globally in key 
creative markets and are 
now one of the largest 
independent producers 
in the world. We create, 
produce, and distribute a 
broad range of 
programmes, including 
drama, entertainment 
and factual. Our 
customer base is diverse, 
producing for 
international television 
broadcasters and over-
the-top (OTT) platforms.

ITV Studios creates and 
produces content across 
12 countries, while our  
global formats and 
distribution business sells, 
commercialises and 
distributes formats and 
finished programmes 
worldwide.

ITV Studios UK
ITV Studios UK is the largest 
commercial producer in the UK. 
We have nearly 30 labels and 
produce programming across a 
diverse range of genres, such as 
drama, entertainment and 
factual entertainment for ITV’s 
channels, other UK public 
service broadcasters (PSBs), 
including the BBC, Channel 4, 
Channel 5, along with OTT 
platforms.

ITV Studios US
ITV Studios US is underpinned by 
the production of unscripted 
content (through ITV America). 
However, we have been growing 
our presence in the scripted 
content market (through ITV 
Studios America), using our 
strong cash flows to produce 
high-profile dramas with the 
potential to travel and build 
international appeal. We sell to 
all the major networks, cable 
channels and OTT platforms 
across the US.

ITV Studios  
International
ITV Studios also operates in the 
Netherlands, Germany, France, 
Italy, the Nordics and Australia, 
producing entertainment, 
unscripted and scripted content 
for local broadcasters and OTT 
platforms. This is either locally 
created content, or formats that 
have been created elsewhere by 
ITV, primarily in the UK, the 
Netherlands and in Israel.

Global formats  
and distribution
Global formats focus on the sale 
and exploitation of unscripted 
formats around the world. The 
distribution business focuses on 
the international distribution of 
drama, third-party content and 
the finished tape versions of all 
other ITV Studios’ shows to 
broadcasters and platforms 
internationally. Within this 
business, we also finance 
productions for ITV and third 
parties to acquire global 
distribution rights.

Broadcast

£1,890m
(2019: £2,063m)

ITV adjusted EBITA*

ITV Studios 

£152m
(2019: £267m)

Broadcast

£421m
(2019: £462m)

*A full reconciliation between our 
adjusted and statutory numbers is 
included in our APMs on page 55.

4 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

  This Morning and Loose 

Women are a core part of the ITV 
daytime schedule. In 2020, both 
programmes saw their average 
daily audience increase 
year-on-year.

  The Voice celebrates its tenth 

anniversary in 2021. It remains 
one of the most successful global 
formats, being sold to over 70 
countries.

Broadcast

22.2%

share of viewing for the 
ITV Family in 2020  
(2019: 23.2%)

>2.6m

subscriptions globally across 
our SVOD services 

33m

registered user accounts  
on the ITV Hub  
(2019: 31m)

The Broadcast division is 
home to the ITV family 
of channels – the largest 
family of free-to-air 
commercial channels  
in the UK, with 
programming delivered 
across multiple 
platforms, including 
linear television, on 
demand via the ITV Hub, 
ITV’s OTT service, and 
through pay providers 
such as Sky and Virgin.

ITV’s family of channels consists 
of ITV main channel, the largest 
commercial channel in the UK, 
ITV2, ITV3, ITV4, ITVBe, and CITV.

ITV’s family of channels and ITV 
Hub are advertiser funded, the 
revenue from which enables 
investment in high-quality 
programming across a range of 
genres. ITV offers unique 
audience scale and simultaneous 
reach to television advertisers, 
as well as a more targeted 
advertising proposition on the 
ITV Hub.

ITV also generates revenue 
directly from consumers who 
are willing to pay to engage with 
ITV brands and content. This is 
through subscription video on 
demand (SVOD) services, 
in-programme competitions 
and voting.

ITV has several SVOD services, 
including BritBox UK, BritBox 
International which is available 
in the US, Canada and Australia, 
and ITV Hub+ (the ad-free 
version of the ITV Hub with 
download functionality). 

BritBox UK has the largest 
collection of British box sets and 
is controlled and managed by 
ITV, with the BBC as a strategic 
and equity partner, Channel 4 
and Channel 5 as content 
partners, and EE and BT as 
distribution partners.

The international BritBox SVOD 
service is a joint venture with 
the BBC and provides local 
audiences with an unrivalled 
collection of British box sets and 
original series all in one place.

As part of our More than  
TV strategy and to better 
reflect and serve changing 
viewing habits, the 
Broadcast business  
is being restructured, 
creating a new Media and 
Entertainment division 
effective from 1 April 2021 
with two business  
streams – Broadcast and 
On-Demand. 

The Broadcast business will 
remain the home of ITV 
main channel and  
will continue to deliver 
ITV’s USP of mass 
simultaneous reach and 
unmissable content. ITV3 
and ITV4 will also be 
included within Broadcast.

The On-Demand business 
will focus on digital product 
development and growth 
for ITV, providing new 
content that appeals to 
audiences who already do 
most or all of their viewing 
on demand, and will deliver 
it to them in whatever way 
they want to access it.  
It will include our advertiser 
funded channels of ITV Hub, 
ITV2, ITVBe and CITV and 
Direct to Consumer through 
SVOD on ITV Hub+ and 
BritBox. It will also include 
our Direct to Consumer 
interactive revenues and 
ITV Win.

ITV plc  Annual Report and Accounts 2020 

5

Strategic Report

Chairman’s Statement
The impact of COVID-19 has made 2020 a year like  
no other. It forced us to stop the majority of our 
productions in the Spring and our advertising 
revenues fell rapidly. I am very proud of ITV’s 
response, which clearly demonstrates what a  
resilient and responsible business ITV is.

Our Board is always mindful of 
the interests of our stakeholders 
and their perspective informs 
our decision-making. Board 
discussions and decisions 
consider implications for each  
of our relevant stakeholders: 
what’s important to them; how 
we engage with them; how we 
deliver for them. Further detail 
is set out in the Corporate 
Governance section of the 
report, but here’s how we have 
considered our stakeholders 
during this unprecedented year.

Sir Peter Bazalgette, Chairman

We have a clear purpose: to 
connect with millions of people 
every day, to make content they 
can’t get enough of and to reflect 
and shape the world we live in... 
and we do this through the power 
of our creativity. This, together 
with our More than TV strategy, 
is designed to deliver a positive 
impact for our stakeholders – our 
viewers, customers and partners, 
citizens, legislators and 
regulators, colleagues and 
suppliers along with our 
shareholders and debt investors. 
2020 has delivered this positive 
impact, despite the disruption of 
COVID-19 and its impact on our 
financial performance. 

6 

ITV plc  Annual Report and Accounts 2020

Viewers, subscribers, customers 
and partners
At the height of the pandemic’s first wave, 
we knew we had a critical national role to 
perform: to produce our impartial and 
trusted news whatever the challenges, to 
keep our informative and morale-building 
daytime programming on air, and to 
maintain an interesting and varied schedule 
of soaps, drama and entertainment, which 
enriches the national conversation. This we 
achieved, despite our Studios business being 
severely impacted by COVID-19 restrictions. 
My thanks to our colleagues, who delivered 
for the business and for the country. 

Of course, fantastic content is at the heart 
of everything we do. ITV Studios creates 
quality content for broadcasters and 
platform owners in the UK and 
internationally. This drives engagement  
and revenues on their respective platforms. 
ITV Studios’ determination to restart 
productions safely and as quickly as possible 
has been highly valued by our customers 
globally. ITV’s own channels and services  
are one example of this. Our Studios 
business and our investment in content 
beyond our own Studios business also plays 
an important part in strengthening the 
creative industries across the country, a key 
future sector. 

With increased data insights and research, 
we now understand more about what our 
viewers want to watch and how they want 
to watch it and therefore provide a better 
experience for them. This includes an 
increasingly personalised offering through 
ITV Hub and delivering content to them 
through ITV Hub+ and BritBox, in the UK  
and internationally, as we build more 
relationships directly with consumers.

We’re establishing deeper bonds with 
consumer brands across the UK, creating 
innovative and relevant marketing solutions 
for them. We now give them access to both 
mass audiences and more targeted 
opportunities online, all in a trusted and 
measurable environment. We also help 
brands with their broader marketing 
messages around social purpose, using our 
understanding of popular culture and our 
mass reach. And we work with the UK 
government to integrate public health 
messages into our broadcasting. 

We’re fostering durable links with our 
suppliers and partners to ensure we uphold 
ITV’s standards throughout the supply chain, 
thereby optimising our strategy delivery. 
We’ve established enhanced governance 
processes for our suppliers. These 
increasingly include requirements related to 
climate change which align to our new 
environmental targets. 

Strategic Report

Governance

Financial Statements

Additional Information

Citizens
With our creativity and scale, ITV can 
powerfully help shape culture for good. 
During 2020 we’ve further raised awareness 
of key social issues and inspired positive 
change through the massive reach of our 
programmes. We extended our mental 
health campaign Britain Get Talking which, 
during lockdown, widened to promote 
neighbourliness. Eat Them To Defeat Them 
(our healthy eating campaign) and our 
support of The Daily Mile (promoting 
exercise) both continued. And we launched 
the diversity campaign Black Voices. We 
recognise the importance of ITV reflecting 
and representing all our communities on 
and off-screen. To this end we launched our 
five-point Diversity Acceleration Plan. It will 
ensure ITV better represents contemporary 
life, both within our workforce and on-screen.

The significant impact of climate change 
and the potential risks to all businesses  
has become even clearer. In 2020 we set 
ambitious environmental targets, including 
our commitment to become a Net Zero 
carbon business, to be zero waste and to 
have a 100% sustainable supply chain  
by 2030. All staff will be trained on 
environmental matters and all programmes 
in the UK albert-certified from 2021. We’re 
founding members of the Media Climate 
Pact. Where possible we also adhere to  
Task Force for Climate-related Financial 
Disclosures (TCFD). 

Legislators and regulators
The Board takes ITV’s responsibility as 
a public service broadcaster (PSB) very 
seriously. This has been at the core of our 
DNA long before the initials ESG became 
popular. We work closely with regulators, 
politicians and policymakers to ensure that 
we fulfil our obligations. ITV has engaged 
with Ofcom throughout 2020, particularly 
on its PSB review. And we’re encouraged by 
its recognition of both the huge value that 
PSB brings to the UK and the disruptive 
challenges the PSB system faces. We’ve also 
engaged with government and regulators 
on a wide variety of other issues affecting 
ITV, including COVID-19 restrictions, the 
regulation of advertising on TV as well as 
Brexit-related trade issues. 

Our intention is to ensure that ITV and all our 
colleagues operate the business in an ethical 
and responsible way – from paying the 
appropriate tax, to remunerating suppliers 
on time, to upholding high standards of 
business conduct and governance. 

Colleagues, programme 
participants and everyone we 
work with 
People are our first priority at ITV. This is 
reflected in our commitment to care for the 
physical and mental health and safety of 
colleagues, contractors, and everyone who 
participates in our programming, before, 
during and after productions. COVID-19 has 
presented many challenges for ITV. One of 
the most fundamental has been the 
protection of our colleagues via careful 
compliance with the applicable rules in ITV’s 
territories of operation. 

ITV’s Duty of Care Charter sets out our 
commitment to protect all who work with 
and for ITV. It’s underpinned by our 
operational risk process. Through this we 
identify duty of care related risks and put in 
place measures to manage them, reporting 
to our Duty of Care Board. We have guidelines 
in place for our own productions and external 
suppliers, which we constantly enhance with 
the assistance of third-party specialists. This 
includes support from our Consultant Clinical 
Psychologist and also Independent Medical 
Adviser. In addition, we have a Mental Health 
Advisory Group, comprising external experts, 
which provides guidance and support for 
ITV’s holistic approach to mental health and 
wellbeing among its people, production 
teams and participants. 

Our significant achievements in 2020 reflect 
the commitment and determination of our 
colleagues. I would like to record a heartfelt 
‘thank you’ to them all. While many have 
worked remotely since early March, and 
some were furloughed for a period, ITV has 
remained connected with all of our 
colleagues through very regular vodcasts by 
Carolyn McCall, our CEO, and the wider 
leadership team, as well as providing advice, 
support, workshops and tools to help 
colleagues look after their own wellbeing. 
We’ve also undertaken a number of 
employee pulse surveys to help monitor the 
wellbeing of our colleagues and ensure we 
have the appropriate support in place. 

In addition, Edward Bonham Carter, our 
Senior Independent Director and Workforce 
Engagement Director, continues to work 
closely with our Ambassador Network 
across all our offices. This creates an active 
two-way dialogue between colleagues and 
the Board, as Edward regularly provides 
feedback to the Board which informs our 
discussions and decision-making. 

Attracting and retaining diverse creative 
and commercial talent is key to our success. 
This year we became the first FTSE 100 
company to appoint an executive to ITV’s 
Management Board specifically charged 
with our diversity and inclusion policy. To 
celebrate and encourage engagement 

around our diversity and inclusion, we have 
five active networks open to all our 
colleagues. In addition, our senior leadership 
has been recognised for its diversity by the 
Hampton-Alexander report.

Shareholders and debt investors
It’s fundamentally important that the Board 
clearly understands the views and concerns 
of our shareholders and debt investors.

Members of the Board have spent valuable 
time with representatives of some of our 
major shareholders in one-to-one meetings 
and we have again consulted on the 
Remuneration policy. This year, given the 
restrictions in place, our AGM was held 
virtually. However, we remained committed 
to ensuring proper engagement with our 
investors providing all of them with the 
opportunity to ask questions in advance  
of the meeting. We also posted an ‘AGM 
vodcast’ with key statements and responses 
after the event. Shareholder feedback is 
frequently discussed at the Board and 
informs our decision-making. 

ITV has made significant progress in 
delivering its strategic priorities in 2020 and 
addressing the interests of its stakeholders. 
However, its financial performance has been 
severely impacted by COVID-19. Total 
external revenue was down 16 % and 
adjusted earnings per share decreased 22%. 
The Board and Management Board has had 
to make a number of decisions this year to 
retain adequate liquidity, ensuring ongoing 
resilience and the ability to invest in the 
delivery of our strategy. These include 
significant cost savings; cancelling the 
Company-wide annual bonus; reducing the 
base pay and fees for all Directors; and not 
paying a dividend for 2020. The Board 
recognises the importance of the dividend 
to our shareholders and intends to restore 
future dividend payments as soon as 
circumstances permit.

We are committed to creating substantial 
value for our shareholders and other 
stakeholders, and I look forward to 
reporting on our progress. In the meantime, 
thank you all for your continued support. 

Finally, I’m really pleased to welcome 
Sharmila Nebhrajani to the Board. She joined 
in December and will further strengthen the 
Board’s mix of expertise and experience.  
I’d also like to thank Roger Faxon, who 
stepped down in December after eight 
diligent years, for his significant contribution 
and wise counsel.

My thanks to all my colleagues for 
negotiating such a difficult year. 

Sir Peter Bazalgette
Chairman

ITV plc  Annual Report and Accounts 2020 

7

Strategic Report
Strategic Report

Chief Executive’s Report
ITV took swift action from the very beginning of the pandemic 
and worked with real determination to successfully manage and 
mitigate the impact of COVID-19 while continuing to invest in our 
future. Our overriding priority was the physical safety and mental 
wellbeing of our colleagues, while they were working from home 
or on furlough, or while they were producing programmes. 
(See Response to COVID-19 section for further details)

ITV Studios has been very innovative and 
agile in restarting productions and our 
commercial teams have worked closely 
with advertisers to produce creative 
marketing solutions and attract new 
advertisers to TV. Throughout the 
pandemic, ITV has been on air informing 
and entertaining the nation.

Despite the disruption, and our focus on 
conserving cash, we have protected our 
strategic investment and are making 
good progress in executing our strategy. 
ITV Studios is continuing to strengthen 
its creative pipeline and diversify its 
customer base; we are implementing the 
Hub Acceleration plan which is delivering 
improvements in the user experience and 
content; Planet V has been successfully 
rolled out to the majority of major 
agencies, to a very positive response; 
BritBox UK is ahead of its plan hitting 
500,000 subscriptions in January 2021; 
and BritBox US increased its subscriptions 
by 50% over the year.

We are well placed to continue to deliver 
our strategy despite the current 
uncertainty. As a world class global 
production business, ITV Studios is well 
positioned to take advantage of strong 
growth in demand for quality content. 
The restructure of the Broadcast business 
creating Media and Entertainment (M&E) 
enables us to better respond to changing 
viewer habits and we will continue to 
manage our costs tightly. We have 
identified further permanent overhead 
cost savings across the business which 
will be delivered in 2021 and 2022.  
These will more than fund additional 
investment opportunities we have 
identified to further accelerate the 
delivery of the strategy.

Carolyn McCall, Chief Executive

8 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

  Isolation Stories was a short four-part 
drama written, filmed and edited during the 
UK lockdown. 

  Robert Moore is ITV News’ Washington 
correspondent. He was the only reporter in 
the world to make it into the US Capitol 
Building as rioters stormed Congress.  
His coverage has had over 11 million views  
on Twitter.

  Balthazar is a French crime drama  

produced by Tetra Media (part of ITV Studios 
International) for TF1. It had its third season 
in 2020 and has recently been renewed for 
a fourth.

Despite the disruption, 
and our focus on 
conserving cash, we  
have protected our 
investment and are 
making good progress in 
executing our strategy.

2020 Financial highlights
ITV’s operational and financial performance 
in 2020, as expected, was materially 
impacted by the COVID-19 pandemic. 
Government imposed lockdowns and 
containment measures in the UK and 
internationally caused us to stop productions 
for a period of time and COVID-19 protocols 
have increased production costs as we have 
returned to production. It has also resulted 
in a significant decline in the demand 
for advertising. 

Total external revenue was down 16%, with 
total advertising revenue (TAR) down 11% 
in spite of online video on demand (VOD) 
advertising revenue being up 17% in the 
year. ITV Studios revenue was down 25%.

Adjusted EBITA declined 21% to £573 million, 
in spite of the benefit of £116 million of cost 
savings. ITV Studios adjusted EBITA declined 
by 43% and Broadcast adjusted EBITA 
declined by 9%. The margins of both 
businesses have been significantly impacted 
by the decline in revenue, ongoing fixed costs 
and our essential investments to support the 
delivery of our strategic priorities. Adjusted 
EPS declined 22% to 10.9p. Statutory EBITA 
was down 19% to £561 million and statutory 
EPS decreased by 40% to 7.1p.

Despite the decline in profits, we were highly 
cash generative in 2020, with profit to cash 
conversion of 138%. At 31 December 2020 
our reported net debt (including IFRS 16 
liabilities) was £545 million (31 December 
2019: £893 million) which benefited from 
the deferred VAT payments and is before 
earnout payments that we anticipate paying 
in 2021. Our reported net debt (including 
IFRS 16 liabilities) to adjusted EBITDA was 
0.9x (31 December 2019: 1.2x). 

We remain committed to investing in our 
key priorities and value drivers to deliver 
organic growth in line with our strategy. 
We will balance this investment with returns 
to shareholders, with our commitment to 
maintain investment grade metrics over the 
medium term and the ongoing uncertainty 
with COVID-19. The Board recognises the 

importance of the dividend to our 
shareholders and intends to restore 
dividend payments as soon as 
circumstances permit.

ITV purpose 
Our purpose and our culture defines ITV. 
Our purpose is to be More than TV. We 
connect millions of people every day, make 
content they can’t get enough of and we 
reflect and shape the world we live in… and 
we do all this through the power of creativity. 

Our colleagues are always our priority – 
we are also focused on all our stakeholders: 
our viewers, subscribers, customers and 
partners; citizens; legislators and regulators; 
programme participants and others we 
work with; and our shareholders and 
debt investors. 

The pandemic has amplified the enduring 
value of ITV as a Public Service Broadcaster. 
We contribute to our culture and society, 
creating shared national moments, 
highlighting difficult issues, and running 
programmes and campaigns for mental and 
physical wellbeing. We make programmes 
by us, for us and about us across the whole 
of the UK, available for free to everyone. 
We contribute to the health of democracy, 
providing trusted, impartial and high quality 
local and national news. And we play an 
important part in economic growth, 
investing in regional creative economies 
and the independent production sector. 

Our strategic vision
In 2020 we undertook a review of our 
strategy in light of the challenges created 
by COVID-19. The conclusion was that 
COVID-19 was accelerating some of the 
trends already identified. For example, 
increasing viewership of streaming, and 
increased demand for content. This has 
meant the key change in the strategy 
is in the pace of execution particularly 
in transforming the business digitally, in 
order to be able to continue to manage 
the challenges and take advantage 
of opportunities. 

ITV plc  Annual Report and Accounts 2020               9

Strategic Report Chief Executive’s Report continued

Our goal is to be a digitally led media 
and entertainment company that creates 
and brings our brilliant content to 
audiences wherever, whenever and 
however they choose. 

Our strategy will continue to evolve but 
we remain focused on three priorities:

•  Growing our UK and global production 

business 

•  Transforming our Broadcast business, 

now called Media and Entertainment, and

•  Expanding and strengthening our now 
established Direct to Consumer (DTC)
relationships

These are supported by embedding data, 
analytics and tech across the business; 
ensuring we own and manage rights 
efficiently; continuing to build upon our 
strong partnerships in the UK and 
internationally; and delivering our social 
purpose strategy. 

Being an integrated producer broadcaster 
gives us a competitive advantage. It 
provides Studios with a bedrock of core 
commissions and a formidable promotional 
engine for its content; it enables cross 
promotion and 360 degree monetisation of 
Studios content across our business models; 
secures access to great content for ITV’s 
channels, advertiser funded video on 
demand (AVOD) and SVOD businesses; and 
all this helps attract and retain the best 
creative talent in the industry. 

We are making strong progress in delivering 
our strategy and we continue to focus on 
the speed of delivery in each of the four 
pillars of the business that drive value. 

Firstly, ITV Studios is a world class 
international production company. It is the 
largest commercial producer in the UK, one 
of the largest producers in the Europe and 
one of the largest unscripted producers in 
the US. Therefore, it is in a strong position 
to benefit from the growing demand for 
quality content internationally. We expect 
the global content market to continue to 
grow 3 to 5% per annum – predominantly 
driven by OTT platforms.

Secondly, our linear channels. They have a 
unique ability to drive live mass audiences 
which continue to be an important part of 
marketing campaigns and TV remains the 
media delivering the highest return on 
advertising investment. 

Thirdly, in the rapidly growing AVOD market, 
the ITV Hub is capturing the shift to online 
viewing and strong demand for online 
advertising. The rollout of Planet V provides 
advertisers with targeted advertising in a 
brand safe environment. 

And finally, DTC. BritBox UK enables ITV to 
monetise our Best of British content in the 
UK in collaboration with other PSBs. And 
internationally with the BBC we are able 
to take advantage of high growth markets 
for British content. We now have over 
2.6 million SVOD subscriptions globally 
across our services. In addition, we are able 
to drive revenues from our IP ownership  
and ITV Win, as consumers are increasingly 
willing to pay to engage with a trusted 
brand and its content.

Social purpose is an integral part 
of delivering our strategy
It is increasingly clear that companies with 
a strong and clear purpose drive increased 
value. Our ESG strategy is an integral part 
of delivering our purpose and our business 
goals. ITV does much more than entertain 
– it makes a difference to British culture in 
a way that global competitors can not.

We have a unique ability to drive meaningful 
change, raising awareness and inspiring 
positive change through the massive reach 
of our platforms. Our social purpose 
strategy is built around four areas: Better 
Health, Diversity & Inclusion, Climate Action 
and Giving Back. 2020 highlights include:

Better Health: physical and 
mental health 
•  Our healthy eating campaign, Eat Them to 
Defeat Them, encourages children to eat 
vegetables; we have supported the Daily 
Mile since 2019; and we have been 
working with Public Health England and 
the government on encouraging healthy 
behaviours during the pandemic

•  We relaunched our mental health 

campaign Britain Get Talking during the 
COVID-19 pandemic, encouraging people 
to stay connected; 6.4 million people 
started a conversation as a result

Diversity & Inclusion:
•  Our focus for 2020 was particularly 

on improving opportunities for people 
from Black, Asian and Minority Ethnic 
backgrounds and to increase 
representation for those with a disability, 
where our target has increased by 50%

  Britain Get Talking is ITV’s Mental 

Wellness campaign and encouraged people 
to stay connected during the UK lockdown. 

  Queer Eye is an award-winning unscripted 
production by ITV America and in its six season 
for Netflix.

10 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

•  We have appointed a Group Diversity 
Director and launched our Diversity 
Acceleration Plan across ITV on and 
off screen. This sets out steps ITV will 
take to deliver measurable change. 
We will report on progress annually.

Climate Action:
•  We have set an ambitious target to be net 
zero carbon emissions by 2030. We will do 
this is by reducing the emissions we 
control by 46% and reducing emissions 
we influence, such as business travel and 
the products and services we use, by 28%. 
In addition we are one of the founding 
signatories of the Media Climate Pact and 
among the first to join The Climate 
Pledge and Ad Net Zero. We are working 
with our commercial partners to help 
them deliver their environmental 
strategies and we have increasingly used 
our programmes to raise awareness, 
inform and inspire sustainable habits.

Giving Back:
•  During the pandemic we have helped 

raise over £3.6 million for NHS Charities 
Together and raised £9.3 million for 
UNICEF on Soccer Aid 2020. And we 
continue to encourage our colleagues to 
use their three paid days a year for 
volunteering and have put in place online 
volunteering opportunities. 

Strategic progress in 2020
We have made good progress in delivering 
our strategic priorities in 2020 but as 
expected our performance has been 
significantly impacted by COVID-19. 

  Alison Hammond: Back to School was a 
one-off documentary specially commissioned 
by ITV as part of Black History Month in the UK.

Growing UK and Global 
Productions
We paused our productions systematically 
in March to enable them to resume quickly 
and to minimise the costs of disruption. 
With the innovation and dedication of the 
ITV Studios team we continued to produce 
our daytime schedule and News and started 
to resume productions from the summer. 
ITV worked closely with the UK government 
and the industry to develop a set of 
protocols to minimise health and safety 
risks during production. There remain 
operational challenges with producing 
content particularly large entertainment 
programmes and multi-location dramas. 
However we are working hard on 
overcoming these and have delivered large 
scale entertainment programmes such as 
Love Island in the US, I’m A Celebrity in the 
UK and dramas such as The Bay in the UK 
and Paris Police 1900 in France. The majority 
of programmes are now back in production. 

We have further strengthened our talent, 
which remains absolutely key to building a 
successful Studios business. Most recently, 
Nicola Shindler, the multi-award winning 
producer has launched a scripted label within 
ITV Studios UK, and we have increased our 
shareholding in Danish Producer, Apple Tree 
Productions, to a controlling interest.

Despite the pandemic, we have maintained 
our development budget and focused on 
further building the creative pipeline. We 
continue to build our portfolio of scripted 
programmes which we have targeted as an 
area of growth. We saw real success in the 
US with Snowpiercer for TNT which has been 
recommissioned for a third series; Good 
Witch for Hallmark has been renewed for  
a seventh season; The Pembrokeshire 
Murders for ITV which launched with  
12.5 million viewers; and The Serpent on  
BBC which has had 31 million streams on  
the iPlayer. In Europe we are continuing  
to produce for OTT platforms and local 
broadcasters with programmes such as 
Suburra and Balthazar.

In 2020, we reorganised our international 
distribution and commercial business to 
strengthen our position as a creator, 
producer and distributor of world-leading 
formats. We have a portfolio of world-class 
brands which we continue to strengthen 
and protect. Love Island has now been 
sold in 20 countries, up from 13 in 2019. 
The Chase formats continue to travel 
internationally, most recently commissioned 
in the US by ABC and is now in 16 countries. 
We have a number of new formats that 
have been developed, including Rat In The 
Kitchen and Let Love Rule.

We have further diversified our customer 
base as we have strengthened our 

relationships with OTT platforms, particularly 
in the US, where we have development 
projects with all the main OTT platforms for 
scripted and unscripted content. We 
produced a number of programmes for them 
in 2020, including the fifth season of Queer 
Eye, The Big Flower Fight, and Suburra for 
Netflix, Love Island France for Amazon and 
Becoming for Disney+. We have also sold 
international rights to a number of significant 
dramas, including Snowpiercer and The 
Serpent. Since 2017 we have tripled our 
distribution revenues from OTT platforms. 

Transforming Broadcast (Media 
and Entertainment)
Our priority at the start of the pandemic 
was to keep ITV on air and the ITV Hub and 
BritBox fully operational. While our schedule 
was impacted by production stoppages we 
continued to broadcast 10 hours of live 
Daytime and News programming each 
weekday. This played a key part in providing 
viewers with accurate and trustworthy 
information, and a broad schedule of 
entertainment and drama to provide an 
escape from it. Total ITV viewing was up 
during the year, although our online viewing 
was down, impacted by no summer Love 
Island, fewer episodes of the soaps and 
no major sporting event. Excluding the 
impact of Love Island and the soaps, online 
viewing was up over 5%.

While the viewing landscape changed 
during the pandemic, with people streaming 
more content than ever before, ITV’s 
extensive offering of linear television 
channels, the ITV Hub and BritBox, gave 
viewers the choice in how, where and when 
they consume content, while continuing to 
provide advertisers with mass simultaneous 
reach, alongside a more targeted 
advertising proposition.

We have restructured Broadcast to create 
the Media and Entertainment division, 
with two business units – Broadcast and 
On-Demand. Broadcast is focused on 
delivering live mass audiences and On-
Demand is focused on driving digital viewing 
through our digital products – both 
advertiser funded on ITV Hub, ITV2, ITVBe 
and CITV, and DTC through SVOD, as well as 
our interactive business. This new structure 
will enable us to: better serve changing 
viewer habits; be more agile and flexible; 
drive mass audiences and digital viewing; 
ensure we have the appropriate allocation 
of resources between broadcast and AVOD; 
further develop our digital capabilities; and 
streamline the ways we are working to 
improve productivity and reduce cost.

ITV is the home of mass quality reach which 
is recognised by the industry. As viewing and 
advertising becomes more fragmented, the 
scale and reach of advertising that 

ITV plc  Annual Report and Accounts 2020               11

Strategic Report Chief Executive’s Report continued

television, and particularly ITV, delivers 
becomes increasingly valuable. We provide 
a safe, trusted, measured and transparent 
environment in which to advertise. In 2020 
we delivered 94% of all commercial 
audiences over 5 million.

Advertising demand has been significantly 
impacted by the crisis, but our Commercial 
team continues to deepen its relationship 
with our advertisers and agencies to create 
innovative and relevant marketing 
opportunities which started before COVID-19. 
We use the breadth of our experience, 
creativity and our unique platform, to bring 
new campaigns and brands to television. 
Throughout the COVID-19 pandemic we 
provided frequent webinars and teach-ins to 
over 3,000 customers; marketing support 
and digital content; consumer insight to help 
advertisers stay close to their customers; and 
made booking with ITV more flexible. 

We have created a number of specific 
initiatives to help advertisers, which include 
ITV AdVentures for digitally native brands; 
ITV Backing Business, our B to B initiative, 
supporting businesses; and ITV Home  
Planet – an initiative for sustainable brands to 
tell their environmental stories and encourage 
viewers to reduce their carbon footprint. 

We have further improved the ITV Hub, 
which now has 33 million registered users, 
up 6% year-on-year, as we deliver the Hub 
acceleration plan. Our investment has been 
focused on redesigning the interface to 
improve the overall user experience; further 
personalisation; increased distribution; and 
strengthening the content available, 
including the extended catch-up window, 
full series drops and short form.

We are continuing to successfully roll out 
Planet V to the majority of large agencies, 
to a very positive response. With our tech 
partnership with InfoSum, advertisers are 
also able to add their own first party data to 
campaigns in a secure and compliant way. 
And we have confirmed that Samsung TV 
Plus will be our first third party 
publisher partner. 

Expanding Direct to Consumer
Our DTC business has seen a positive uplift 
from COVID-19. We have delivered good 
growth in our interactive revenue as we 
have improved the ITV Win platform and 
extended our competitions. We have 
however had to temporarily close all our live 
events and tours.

We have also seen strong growth in our 
SVOD products. BritBox UK is ahead of plan 
hitting 500,000 subscriptions in January 
2021 and conversion and churn rates are 
tracking in line with our expectations. We 
have strengthened its content with the 

successful launch of the first original ‘Spitting 
Image’ and Film4 content and extended its 
distribution, with the roll out of the EE/BT 
deal. The service is now available on around 
20 million devices and its brand awareness is 
over 90%. This presents a real opportunity 
for us to grow our subscriber base as we 
further improve our content offering.

Subscriptions for BritBox US have continued 
to grow strongly, up 50% in the year and the 
service is profitable. We successfully 
launched BritBox in Australia in Q4. Hub+ 
continues to perform well with around 
410,000 subscriptions.

Priorities for 2021 and beyond
We have clear priorities for this year and 
beyond as we continue to execute 
our strategy.

In Studios, key in the short term is 
to continue to produce safely and at scale. 
At the same time we are focused on further 
building and monetising our strong pipeline 
of programmes internationally; growing 
scripted; creating global formats that travel 
and return; and diversifying our customer 
base as we create more programmes for 
streaming platforms. In 2021 we expect to 
double our revenues from OTT platforms. 
We will continue to look at opportunities 
to further grow our creative talent.

We expect ITV Studios to perform well in 
2021 but it will continue to be impacted by 
national lockdowns, social distancing and 
other COVID-19 measures.

Across M&E we need to achieve the right 
balance between delivering mass live 
audiences and growing our digital viewers. 
Therefore we will be testing and trialling our 
content windowing strategy and the 
appropriate allocation of the programme 
budget between our linear channels and 
AVOD. We have a strong schedule lined up 
for 2021 including the Euros, Finding Alice, 
The Bay, Unforgotten, The Masked Singer, 
Saturday Night Takeaway, and Love Island. 
Some of these programmes have already 
aired and performed very well driving mass 
audiences and light viewers.

We are continuing to deepen our strategic 
and creative relationships with advertisers 
and are also exploring linear addressable 
opportunities. 

In addition, we are launching a Media for 
Equity fund, where we will take minority 
stakes within early stage digital and 
direct-to-consumer businesses, in return for 
advertising inventory. The scheme will serve 
as an innovative opportunity for 
entrepreneurial companies to accelerate 
their growth and establish their brands by 
accessing ITV’s unique reach and scale.

12 

ITV plc  Annual Report and Accounts 2020

  The Beast Must Die is the first original 

scripted commission for BritBox UK. It is 
expected launch on the service in the first  
half of 2021.

  Unforgotten is a British crime drama 
produced by Mainstreet Pictures (part of ITV 
Studios UK). The fourth series started on ITV  
in February 2021, launching with its biggest 
overnight audience yet of 5.1 million viewers.

  Dancing on Ice had its 12th series in the UK 
in 2020, with an average of 5.2 million viewers 
per episode. The 13th series started in January 
2021 on ITV.

Strategic Report

Governance

Financial Statements

Additional Information

To drive On-Demand viewing and increase 
engagement with light viewers, we will 
further strengthen the Hub to make it a 
destination and not just a catch up service; 
focusing on its continuous redesign; 
leveraging our data capabilities; and  
trialling a new content strategy to further 
strengthen it with more originals and 
exclusive programming.

We will also continue to roll out Planet V  
in self-serve and build further third  
party partnerships.

In DTC we are further growing BritBox UK – 
strengthening the content offering and 
exploring opportunities to expand its 
distribution, with the confirmed launch on 
Amazon in 2021. We have an exciting slate 
of originals in 2021, which include The Beast 
Must Die and The Secrets of the Krays in H1. 

We are working through the planning for 
a phased roll out of BritBox internationally, 
with South Africa due to launch in 2021 
and more markets following thereafter.

Digital transformation
Digital transformation is key to unlocking 
success in many areas of our strategy 
and therefore to accelerate our strategy 
we need to fast forward our digital 
transformation. 

This is not only the digital transformation of 
our products to respond to changing viewing 
habits, including the Hub, Planet V, SVOD, but 
also how we work. Transforming our internal 
systems, processes and behaviours to 
support a digital business, be more agile and 
efficient and ensure our colleagues have the 
digital tools to drive the most effective ways 
of working. Our culture is key – having the 
right mindset and capabilities will enable us 
to achieve this more quickly. 

We are transforming our core systems, 
digitising end to end processes more widely 
and adopting digital ways of working. We 
are making good progress with new systems 
and processes in place, such as Talent Pay 
and FreeCon; Smart Working, an initiative 
started before COVID-19 has been 
accelerated with good results. 

Investments and cost savings
Throughout the pandemic we have 
continued to invest behind our strategic 
initiatives in the ITV Hub, Planet V, BritBox, 
data and technology.

In 2018, we set out our £60 million essential 
investment plan over three years to 2021, 
which is on track with cumulative 
investments to date of £48 million. In 2021, in 
addition to the original planned investments 
of £12 million, we have highlighted a further 
£13 million of investments to accelerate the 

delivery of our strategy, which will be funded 
by further cost savings. 

In 2020, we delivered £116 million of cost 
savings, well ahead of our planned £60 
million for the year. Of this, £21 million were 
permanent as we have challenged the cost 
base line by line and in particular relate to 
contract renegotiation and headcount 
savings from reorganisational changes. The 
temporary savings were in relation to steps 
taken to mitigate the impact of COVID-19 
including: a reduction in executive and 
non-executive director pay of 20%; a 
suspension of performance-related cash 
bonuses; the furlough of colleagues during 
the height of the pandemic; and the natural 
decrease in non-essential spend, such as 
travel and entertainment.

We are now targeting £100 million of 
annualised permanent overhead cost 
savings by 2022 (from 2019), compared to 
our previous target of £55 million to £60 
million over that period. We expect to 
deliver around £30 million of these savings 
in 2021 with savings coming from our new 
operating model, the increased use of 
technology and data, digitising end to end 
processes and increased smart working. 

The venture loss of BritBox UK was 
£59 million in line with our guidance 
of £55 million to £60 million.

Colleagues
Our colleagues are key to the success of 
ITV and delivering our strategy. I am incredibly 
proud of the way our colleagues have 
responded to the crisis and worked with such 
determination and a real sense of purpose.

We want ITV to have an inclusive culture, 
where everybody can perform at their 
best, realise their full potential and thrive. 
The ITV Way provides all our colleagues with 
the guiding principles of how we like to work 
in order to achieve this and to deliver our 
strategy. We have five active colleague 
networks and in 2020 we launched the 
Diversity Acceleration Plan to increase the 
pace of progress in this area. 

Regulation
In late 2020, Ofcom published its review of 
public service broadcasting, ahead of 
making recommendations to government 
by the summer as to how the system might 
be maintained and strengthened. It has 
concluded that there is now an urgent need 
for a new framework to support an effective 
transition to public service media (PSM), 
straddling online and broadcast TV. We are 
fully engaged with Ofcom and government 
as part of this process, particularly in 
relation to the need for reform of the rules 
governing prominence, inclusion and fair 
value for PSB on all major platforms.

In 2020, the government announced it 
would introduce a 9pm watershed ban on 
TV advertising of High Fat Salt and Sugar 
(HFSS) products and similar protection for 
children viewing adverts online. It also 
announced it would bring in equivalent 
restrictions for online advertising, in parallel, 
by the end of 2022. Whilst we remain fully 
engaged with this process – and continue 
to believe that there is a strong, evidence-
based case for alternatives to the pre 9pm 
ban – we nonetheless face significant loss 
in relation to HFSS advertising revenue. 
The government has also issued a call for 
evidence in relation to gambling, ahead of 
the launch of a full review of the Gambling 
Act 2005, expected later this year. The call 
for evidence was very broad encompassing 
the industry as a whole, though advertising 
may well be part of the review.

Outlook
We have taken difficult decisions to deal 
with the crisis, but they have enabled us to 
continue to invest in and successfully 
execute our strategy. There is much we have 
learnt in the crisis including how to work 
very effectively remotely – from presenting 
news to remote editing – and we will 
continue to learn and iterate as we digitally 
transform the business. Certain parts of our 
business such as DTC have seen a positive 
uplift from COVID-19 which we will further 
build upon. 

We are encouraged by the roadmap out of 
lockdown and are seeing more positive 
trends. The majority of ITV Studios 
programmes in the UK and internationally 
are back in production, although with the 
prevalence of the virus there may be some 
further disruption. The lockdown in Q1 has 
impacted the demand for advertising, with 
TAR expected to be down around 6% in Q1. 
However, March is expected to be up around 
8% and April is expected to be up between 
60% and 75%, with January to April up 
between 5% and 7%. This assumes there is no 
change in the current planned restrictions.

We monitor our performance very carefully 
and the risks associated with COVID-19 and 
are very focused on tightly managing our 
costs and cash. 

Delivering the More than TV strategy puts 
ITV in a good position to respond to 
changing viewing habits and to take 
advantage of the continued strong demand 
for quality content internationally. We have 
strong foundations across our four pillars of 
the business and are clear about what we 
need to do to ensure we emerge as an even 
more resilient, digital and future facing 
media and entertainment business.

Carolyn McCall
Chief Executive

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Strategic Report Chief Executive’s Report continued

Response to COVID-19

We address the impacts posed by the 
pandemic through our COVID-19 
response governance structure, 
coordinated by a crisis project 
management office reporting to the 

Management Board. This addresses the 
unprecedented challenges, operational 
uncertainty and risks created by the 
pandemic. Reporting to the crisis 
project management office, we have 

working parties focused on the 
significant areas of concern. The health 
and safety of our colleagues and 
individuals involved in our productions 
is our overriding priority. 

COVID-19 governance structure

This structure and approach remains in place today as we continue to address the challenges created by the pandemic.

The Board: Oversight and regular updates (weekly in the height of the crisis)

Management Board: Oversight and weekly updates (daily at height of crisis)

Crisis PMO & Strategy: Co-ordinating response across the business and reporting to the Management Board

Working groups focused on the following areas:

Situation analysis
Regular conversations with 
government and external 
advisers to understand 
how the crisis is playing out 
medically, politically and 
economically.

Cash and Costs
Modelling our financial 
position across a range of 
scenarios (informed by 
situational analysis), 
developing costs 
mitigation and cash 
management.

Revenue 
Developing and 
implementing plans to 
continue identifying 
opportunities and mitigate 
against negative sales 
impacts.

Tech and Ops 
Invoking existing business 
continuity plans to ensure 
critical operations can 
continue through the crisis.

People and Comms
Putting in place processes 
and responses that protect 
our people and support 
the wider community.

The severity of COVID-19 and the ongoing 
uncertainty it posed meant that we needed to 
take a series of measures to increase our 
resilience, manage the business for the long 
term and protect the interest of all our 
stakeholders. These included:

Situational analysis
As the situation with COVID-19 evolved we have 
continued to keep an open dialogue with the 
Government and Department for Digital, 
Culture, Media and Sport to understand the risks 
associated with the crisis and also put forward 
our views on measures which could support the 
industry. This has included successful 
engagement on issues, such as financial support 
for the freelancer population, work restriction 
exemptions for key production and operational 
staff and production pandemic insurance. 

We constantly review the medical situation to 
understand further measures we can introduce 
to keep our colleagues safe. We have engaged 
medical advisers to support us in developing 
these measures.

Cash and Costs
In response to the uncertainty and challenges to 
our revenue streams presented by COVID-19, ITV 
took swift action to preserve cash, reduce costs 
and manage working capital in the business. 

These actions included:
•  Reducing Executive Directors and 

necessary technology and support to allow them 
to continue performing their roles as normal.

Management Board salaries along with  
the fees of the Board from April to the end  
of October

•  Recruitment and pay freezes across the 

business, except in the case of critical roles

•  Cancelling the 2020 bonus for the entire 

Company

•  Furloughing colleagues as appropriate
•  Restricting non-essential travel and other 

expenses

•  A commitment to reduce the Broadcast 

programme budget by at least £100 million
•  Agreements with ITV pension trustees and tax 
authorities to delay at least £150 million of 
payments out of the first half of 2020 and into 
the second half of 2020 and 2021

•  Withdrawal of the 2019 final dividend and the 
intention to pay 8p for the full year 2020 was 
withdrawn

We will continue to track our financial 
performance against a range of scenarios and 
internal and external analysis. 

Revenue
See section on ‘Strategic progress in 2020’ for 
details on actions taken to mitigate against the 
impact of the pandemic and identify 
opportunities.

Technology and Operations
By rapidly flexing to home working in early 
March, our critical technology and operations 
have remained uninterrupted. Our Technology 
team has worked closely with the business to 
ensure all colleagues have access to the 

People and Communications
Protecting the health, safety and wellbeing of 
our colleagues and individuals involved in our 
productions continues to be our overriding 
priority.

The majority of our colleagues continue to work 
from home, benefiting from the investment we 
have made in technology and systems. Those 
colleagues who are working on site – in our 
offices, our studios and on location are 
protected by robust safety protocols. We 
currently have no staff who are on furlough.

To enable our colleagues to remain feeling 
connected to and engaged with the wider 
business, purpose and aims, we have held 
fortnightly CEO led vodcasts (weekly for 12 
weeks in the height of the crisis) covering a 
range of topics and involving management from 
across the business. We have leveraged our 
existing tools to further support the mental 
wellbeing of our colleagues during this time, and 
also launched new ones, such as Big White Wall, 
a mental health peer-to-peer platform 
accessible to all staff. We regularly review our 
support programmes with colleagues to ensure 
we are providing practical, useful and easily 
accessible support.

   See ‘Social Purpose’ section for the actions 
we undertook to support our communities. 

14 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Investor Proposition
ITV has a clear strategy and is making significant 
progress in building a digitally led media and 
entertainment company.

A strong platform for delivery

ITV is a global and diversified business, 
with more than half of its total revenue 
generated from non-advertising and over 
half of ITV Studios revenues coming from 
outside the UK.

and challenges of a competitive media 
landscape across our four pillars of the 
business that drive value: ITV Studios;  
linear Broadcast; AVOD and Direct to 
Consumer – in particular SVOD.

The market continues to evolve and we 
have a vision and strategy to build on 
ITV’s unique and winning combination 
of creativity and commercial strength. 
We have clear priorities and initiatives which 
we believe will strengthen the sustainability 
of ITV. This will ensure that ITV is well 
positioned to address the opportunities 

Our operational and financial performance 
has been significantly impacted by 
COVID-19, but throughout the pandemic 
we have continued to invest in our 
strategic priorities and therefore we are 
well placed to create a robust and 
sustainable, future facing digital business. 

52% 

of total revenue is from non-advertising 
revenue streams (2019: 54%)

56% 

of total Studios revenues is from outside 
the UK (2019: 58%)

Unique market position

As an integrated producer broadcaster,  
ITV is in a unique position to create and 
own world-class content, broadcast it  
on one of the biggest and most trusted 
marketing platforms in the UK either at 
scale or targeted, distribute it globally 
through its international network and use 
it to build valuable relationships directly 
with consumers. 

quality content from new and established 
distribution platforms. 

Our Broadcast business (Media and 
Entertainment) continues to provide 
creative and relevant marketing solutions 
for advertisers as it delivers unrivalled 
audience scale and reach as well as 
addressable advertising on ITV Hub. 

ITV Studios is a strong, diversified and 
scaled international production business, 
creating, owning and managing rights.  
We will continue to grow in key creative 
markets with our increasing portfolio of 
scripted and unscripted programmes, 
driving value from the strong demand for 

ITV is well positioned to create value 
through direct relationships with 
consumers around its significant content 
ownership in SVOD, as well as with its 
trusted and engaging brands through 
competitions and experiences. 

Good cash generation

We believe that if we successfully 
execute our strategy we will continue 
to deliver good cash generation over 
the medium term and our disciplined 
approach to cash, costs and capital  
will enable us to continue to invest  
across the business in line with our 
strategic priorities.

138% 

profit to cash conversion* (2019: 87%)

* Refer to page 61 for detail on our 2021 profit to cash 
conversion.

Attractive investment opportunities

Shareholder returns

We are investing in a number of areas to strengthen and grow 
the business. Areas of focus for this investment are; BritBox in 
the UK and internationally; in the ITV Hub; in Planet V; and in 
data, analytics and technology, which we are embedding right 
across the organisation as we drive our digital transformation. 
These investments will partly be funded by our significant cost 
savings as we become a leaner and more agile business. 

The Board recognises the importance of the dividend to our 
shareholders and intends to restore dividend payments as soon 
as circumstances permit. The Board will balance shareholder 
returns with our commitment to maintain investment grade 
metrics over the medium term, to continue to invest behind  
the strategy and the ongoing uncertainty with COVID-19.

ITV plc  Annual Report and Accounts 2020 

15

Strategic Report

Market Review
The markets in which we operate are dynamic, 
increasingly competitive and rapidly changing. We are 
seeing increasing global demand for content driven 
by the proliferation of channels and platforms, which 
combined with changes in the way viewers consume 
media, brings both challenges and exciting 
opportunities to ITV.

COVID-19

The COVID-19 pandemic has accelerated 
some of the trends we were previously 
seeing with increasing viewership 
towards OTT content, particularly for 
younger audiences, and changes in the 
advertising market fuelled by increased 
competition and demand for online 
advertising. Our strategy is designed to 
mitigate some of the longer-term 
impacts, and we are increasing the pace 
of implementation of our strategic 
initiatives. 

Increasing global demand for content

Trend

How we are responding

The demand for quality content from 
broadcasters and platform owners remains 
strong and we expect that post the 
COVID-19 pandemic, global content spend 
will continue to grow at around 3% to 5% 
per annum over the medium term, driven  
by OTT platforms. While many free-to-air 
broadcasters (FTA) have been challenged  
by COVID-19 and some have reduced their 
underlying broadcast budgets, they are 
continuing to invest in their schedules.  
SVOD platforms have been less financially 
impacted and are expected to grow their 
budgets significantly, making up around  
25% of the overall market by 2024 (Source: 
Ampere Analysis. Includes all spend on 
content including sports rights). All are 
demanding exclusive, brand-defining 
original content, including local language 
content to meet the increased expectations 
of new and existing subscribers. AVOD 
platforms are also demanding content,  
with new entrants in the market such as  
Tubi and Pluto, alongside established  
names, Google and Facebook.

The demand for high-quality scripted 
content, in particular, has increased 

significantly with the global SVOD platforms 
investing heavily to attract subscribers, 
and use as a tool for differentiation and 
prominence in an increasingly competitive 
global environment. This has significantly 
increased competition in the market, 
particularly for talent, reducing the margin 
for scripted content, which is generally 
lower than other genres.

Demand for unscripted content remains 
strong as platforms and channels continue 
to require lower-cost, high-volume  
popular series to fill the gaps around  
more expensive scripted titles, to attract 
mass simultaneous viewing, appeal to new 
audiences, or supplement the viewing of 
existing subscribers. 

The UK remains the dominant producer  
and exporter of unique unscripted formats. 
The US dominates scripted and is the  
largest content market in the world.  
Other key attractive creative markets 
include France, Nordics, Italy, Germany, 
Australia, and Spain which has access to 
Latin American markets. 

ITV Studios is a leading global creator, 
producer and distributor of content and due 
to its scale and presence, is well-positioned 
to capture this growing demand for content. 
We produce content in the genres highly 
demanded and have production bases or 
production partnerships in all the key 
creative markets around the world, being a 
top-three indie in these markets (based on 
internal estimates). 

A key part of our ITV Studios strategy is to 
grow scale in scripted content in English and 
local languages, along with increasing our 
relationships with OTT platforms. Our US 
business has successfully pivoted to SVOD 
customers in both scripted and unscripted 
content, and we are starting to leverage 
these relationships and harness the 
strength and position of the ITV Studios 
group to benefit our wider production 
business.

We have strength in unscripted content 
which is around 70% of our overall ITV 
Studios production revenues, and it remains 
important to us. We have built a healthy 
pipeline of returning formats and 
programmes, which we will continue to 
nurture and develop as well as focusing on 
the development of new global unscripted 
and large entertainment formats. 

  Snowpiercer is produced by ITV Studios 
America for TNT in the US and Netflix globally.  
It is currently in its second season and has  
recently been renewed for a third, which is 
expected at the end of 2021.

16 

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Financial Statements

Additional Information

  Alone is an unscripted programme produced 
by ITV America and is in its seventh season on the 
History channel. The catalogue has been sold to a 
number of OTT platforms, with season six now 
available on Netflix. 

  BritBox is ITV’s SVOD proposition, providing an 
unrivalled collection of the best of British content 
all in one place. It is available in the UK, US and 
Canada, Australia and will be launching in South 
Africa in the second half of 2021.

Increasing global demand for content

The rise of digital platforms 

Trend

How we are responding

Trend

How we are responding

At the start of 2020, the international 
distribution and commercial exploitation 
business of ITV Studios was reorganised. 
This created a new centre of excellence to 
boost creativity across unscripted format 
labels in ITV Studios to increase the 
potential of developing global hit shows.

We have also strengthened creative talent 
across ITV Studios in 2020 and will continue 
to develop, retain and attract new talent in 
2021, to further drive our creativity and 
ownership of content. 

Where possible, we maximise the value 
of our IP across primary and secondary 
windows of our content, driving growth 
from optimal windowing strategies with 
FTA, SVOD and AVOD clients. This has 
allowed us to maintain a higher overall 
margin relative to our industry peers.

As an integrated producer broadcaster, ITV 
Studios also benefits from demand for its 
content from ITV’s FTA linear, AVOD and 
SVOD channels, providing Broadcast with 
a strong and secure content supply.

   See the Operating and Performance Review 
for further detail on these areas.

In November 2019, ITV launched our SVOD 
proposition with the BBC, BritBox UK, aimed 
at being a complementary service to the 
global streaming platforms and to provide 
UK audiences with an unrivalled collection 
of British box sets and original series all in 
one place. While BritBox UK is relatively new 
to the market and small compared to its 
competitors, it is a unique proposition and 
fills the gap in the SVOD market for 
high-quality, British content. 

We also have our successful BritBox 
international SVOD service in the US, Canada 
and Australia. It will shortly launch in South 
Africa with more countries to follow as we 
look to roll it out to up to 25 countries, and 
demonstrates our ability and ambition to 
compete in this market internationally. 
We also have our smaller offering Cirkus 
in the Nordics, Germany, Austria and 
Switzerland. See the Operating and 
Performance Review for further detail.

Our AVOD service, the ITV Hub also provides 
a destination for viewers to watch live 
simulcast content from our linear channels, 
exclusive and catch up content providing 
viewers with the opportunity to watch 
however and whenever they want. We are 
investing in the ITV Hub to accelerate 
growth in this area. See the following page 
for further detail.

There has been a rapid growth in the 
number of global SVOD platforms available 
over the last ten years, with the largest, 
Netflix having over 200 million global 
subscribers at the end of 2020. This is 
followed by Amazon, Disney+ and Apple TV 
as the three other leading global streaming 
platforms. Many countries have also 
launched local SVOD services to take 
advantage of this market growth and 
complement existing revenues streams. 
This includes BritBox from ITV and the BBC, 
Salto from M6 and TF1, Joyn from ProSieben 
and Discovery, and Viaplay from NENT, with 
several new entrants expected over the 
next few years.

The UK is a developed market for SVOD with 
60% of households having an SVOD service 
in Q3 2020, with Netflix in over 80% of SVOD 
homes. In the UK, the growth of SVOD has 
been complementary to pay-TV with SVOD 
being in 50% of pay homes, and those 
without an SVOD service being 
predominantly FTA homes (Source: BARB). 
In other counties like the US, the growth of 
SVOD has been at the detriment of pay-TV, 
which has suffered significant ‘cord-cutting’ 
of pay-TV subscriptions in the last few years.

The COVID-19 pandemic has helped boost 
the number of subscribers for the global 
SVOD platforms, with Netflix nearly 
doubling new subscribers in Q1 2020 
compared to Q4 2019, and Amazon and 
Disney+ also seeing significant growth.

Alongside the growth in SVOD has been 
a proliferation of AVOD services including 
PlutoTV, Tubi, Roku TV and Vudu who offer 
free, ad-supported content, many of which 
are rolling out internationally. 

ITV plc  Annual Report and Accounts 2020 

17

Strategic Report Market Review continued
Strategic Report

  Family Guy remains a popular 
Family Guy remains a popular 
series for 16-34s on ITV2 and the 
series for 16-34s on ITV2 and the 
ITV Hub.
ITV Hub.

Share of viewing by broadcaster

 BBC Family

 ITV Family

Channel 4 Family
 Channel 4 Family

31.0%

(2019: 30.5%)

22.2% 

(2019: 23.2%)

10.0% 
10.0% 

(2019: 9.8%)
(2019: 9.8%)

 Sky Family

 Five Family

Other channels
 Other channels

7.9% 

(2019: 7.6%)

6.1% 

(2019: 6.3%)

22.8%
22.8%

(2019: 22.6%)
(2019: 22.6%)

Source: BARB

Changing viewing habits

Trend

How we are responding

The number of ways for viewers 
to engage with content is 
expanding, offering increased 
choice and flexibility, which is 
impacting viewing habits 
globally. 2020 saw an 
acceleration of digital trends 
across many sectors and 
television was no exception  
with several notable new online 
video platform launches. There 
has been a significant increase in 
VOD viewing on TVs (particularly 
connected TVs) and non-TV 
devices (such as smartphones, 
tablets and computers). This 
evolution is not uniform across 
demographics, with younger 
viewers spending proportionally 
more time consuming video 
content, while older 
demographics spend 
comparatively more time 
engaging with linear television.

In the UK, linear viewing remains 
popular and reaches around 
90% of the population each 
week, with live viewing being 
84% of all broadcast viewing in 
2020 (Source: BARB – C7 viewing 
via a TV set, within seven days of 
original transmission, recorded 
or VOD), and over 65% of total 
viewing (Source: BARB/
Thinkbox). Viewing to public 
service broadcasters (PSB) has 
remained more resilient than 
linear channels in other markets 
and is helped by the strength 
and investment in original 
content made by the PSBs, 
particularly the BBC and ITV.

The stay-at-home restrictions 
brought about by the COVID-19 
pandemic boosted total 
broadcast TV viewing in the UK, 
which increased by 6% in 2020. 
Total TV set viewing which 
includes unmatched viewing 
(content that cannot be matched 
to broadcast TV content such 
as SVOD, YouTube, games 
consoles), increased by 15% in 
2020, with the average number 
of daily minutes watched per 
person, increasing by 14% to  
277 minutes (2019: 243 minutes). 
Within this, unmatched viewing 
increased by nearly 50%  
with the growth attributed 
predominantly to SVOD viewing. 
For 16-34s, the number of 
unmatched minutes watched 
per day is a much greater 
proportion than the rest of the 
population, spending much 
more time online, and away 
from broadcast TV compared  
to older demographics.

We recognise that the viewing 
landscape has become 
increasingly competitive and our 
strategy is designed to mitigate 
the long-term impact of 
changing viewing patterns. We 
announced the restructure of 
our Broadcast business to better 
reflect and serve changing 
viewing habits, creating two 
divisions to focus on our mass 
live audiences, and to grow our 
digital capabilities.

We invest c£1.1 billion annually  
in broadcasting high-quality, 
trusted content across a wide 
range of genres, including large 
family entertainment shows, 
sport, drama, factual and news 
to give our viewers choice. Our 
main channel remains the only 
commercial channel to 
consistently deliver mass 
audiences. Our digital products, 
ITV Hub, ITV Hub+ and BritBox 
are all aimed at strengthening 

our offering to viewers and to 
capture them in however they 
choose to watch and we have 
been investing to enhance the 
content, experience and 
distribution of these platforms 
as part of our strategy.

For younger viewers, we have 
unmissable content, such as I’m 
A Celebrity…Get Me Out Of Here! 
Love Island, The Cabins, The  
Only Way is Essex and the  
Real Housewives series, which  
all drove significant 16-34s 
audiences in the year both  
on linear and online, proving 
that with the right content, 
younger audiences will watch 
FTA channels. 

   See the Operating and 
Performance Review,  
and Strategy sections  
for further detail.

  Britain’s Got Talent had its 14th 
series in 2020 and filming was split 
across the year due to COVID-19. It 
had an average of 7.6 million viewers.

  The Masked Singer launched on 

ITV in 2020 averaging 6.3 million 
viewers. Series two concluded in 
February 2021, and average viewing 
increased to 7.7 million. 

18 

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Additional Information

UK advertising market

Source: Advertising 
Association January 2021

 Online

 TV

 Press

66.2% 

(2019: 59.6%)

20.1% 

(2019: 20.7%)

7.4% 

(2019: 10.0%)

 Outdoor

 Radio

 Cinema

3.3% 

(2019: 5.4%)

2.7% 

(2019: 3.0%)

0.3% 

(2019: 1.3%)

The UK advertising market

  Planet V is ITV’s programmatic addressable 

advertising platform for VOD advertising on 
the ITV Hub. It has been rolled out to most of 
the major agencies to plan and book 
campaigns around ITV’s premium inventory.

Trend

How we are responding

In the UK, online advertising is 
the largest category of 
advertising spend followed by 
TV advertising (including spot, 
broadcaster VOD, sponsorship 
and other television revenues), 
together making up over 85% of 
the advertising market in 2020 
(2019: 80%). Outdoor, press and 
cinema advertising were 
adversely all impacted by 
COVID-19 restrictions.

Over the last four years the 
advertising market in the UK, 
and in particular television spot 
advertising (NAR), has been 
impacted by political and 
economic uncertainty, 
particularly related to Brexit, 
which has negatively impacted 
the demand from advertisers. 
Many advertisers have also 
faced their own challenges and 
structural pressures during this 
time. COVID-19 further 
accelerated the decline in 

television advertising in 2020, 
disproportionally affecting 
categories such as travel and 
non-essential retail. It is too 
early to determine whether this 
decline will be permanent or 
whether it will recover with 
the economy.

Online advertising has remained 
more resilient during this period 
and has grown rapidly, with 
spend almost doubling over the 
last five years. Within online 
advertising, search is the largest, 
dominated by Google, followed 
by Display and Online Video, 
both dominated by Google 
and Facebook. 

Advertisers are seen to reduce 
spend on television to manage 
margins during challenging 
times, using online advertising 
to gain short-term impact 
and benefit from low 
production costs.

Television advertising revenue 
is ITV’s largest revenue stream 
and as an integrated producer 
broadcaster, helps to fund 
the broadcast of our content 
in the UK and content 
creation globally.

ITV’s linear television channels 
continue to offer unique scale 
and reach of all the key 
demographics advertisers 
target, and it remains the most 
cost-efficient way of advertising 
and an important part of 
marketing campaigns. We have 
focused on developing deep 
strategic partnerships with  
our advertisers and agencies  
to demonstrate the power of 
television, and have successfully 
brought new advertisers to 
television during the pandemic. 
We have also encouraged 
existing brands to increase  
their spend in innovative ways 
such as advertiser-funded 

content, brand partnerships and 
sponsorship, as well as helping 
many brands to create their 
adverts in a low cost and 
efficient way using our in-house 
creative team.

The ITV Hub allows ITV to 
capture online advertising 
revenues in a brand-safe, 
trusted and measured 
environment, and this has 
remained strong in 2020.

We have also launched Planet V, 
which is our programmatic 
addressable advertising 
platform, allowing advertisers 
and agencies to plan and book 
their campaigns 24/7 using ITV’s 
data, which can also be blended 
with advertisers’ own first party 
data. While our proposition is 
small relative to Google and 
Facebook, it allows advertisers 
to access targeted advertising 
at scale around our premium 
VOD inventory. We are also 
exploring opportunities for 
linear addressable advertising.

   See the Operating and 
Performance Review  
for further detail.

ITV plc  Annual Report and Accounts 2020 

19

Strategic Report

Our Strategy
We are making good progress in executing our 
strategy, to create a stronger, more diversified 
and structurally sound business. In 2020 we 
undertook a review of our strategy in light  
of the challenges created by the COVID-19 
pandemic, to identify if there were changes 
that needed to be made. We concluded that 
our strategy remains the right one although 
we will increase the pace of execution.  
Our strategy, when executed effectively,  
will ensure that we are well placed to take 
advantage of the rapidly changing viewing, 
content production and advertising 
environments. 

ITV purpose and strategy
Our purpose is to be More than TV. We connect 
millions of people every day, make content they can’t 
get enough of and reflect and shape the world we live 
in… and we do all this through the power of creativity. 
This is aligned to our strategic vision, to be a digitally 
led media and entertainment company that creates 
and brings our brilliant content to audiences 
wherever, whenever and however they choose. 

Our initiatives to drive growth and future value are 
clear, building upon ITV’s unique and winning 
combination of creativity and commercial strength. 

Delivering on our strategy will be achieved by 
focusing on three critical priorities:

Grow UK and global production

Transform Media and Entertainment (Broadcast)

Expand Direct to Consumer

These are not independent. They work together – 
reinforcing each other, creating synergies and 
delivering value.

Successful delivery of our strategic 
vision is dependent on four enablers:

Continue to strengthen both 
our creative and commercial 
teams. Ensure we have the 
right skillsets and culture  
to deliver our evolving 
strategic vision, particularly 
in respect of technology  
and data functions

People

Partnerships

Grow
UK and global
production

Create strong partnerships 
with broadcasters, 
platforms and technology 
companies both in the UK 
and globally. Work with 
these partners to ensure our 
content is prominent and we 
can monetise it wherever it 
is consumed

Transform
Broadcast
(M&E)

Expand
Direct to
Consumer

Rights

Digital

Ensure we own and manage 
our rights efficiently and 
effectively. Maximise the  
value of these rights  
across our linear and  
VOD advertising, Studios  
and Direct to Consumer  
(DTC) business models

   See Social Purpose from page 42

Deliver digital 
transformation across our 
whole business. This includes 
our external consumer-
facing products, as well  
as internal transformation, 
including our core  
central functions and  
ways of working

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Additional Information

Grow UK and global production 

Our aim is to be a leading creative force 
in global content production. The core 
drivers of this business are creative 
talent, creating and effectively 
monetising hits and being disciplined 
and efficient. 

We are very focused on:
•  Developing new hits
•  Attracting and retaining leading talent, 
and nurturing the right creative and 
commercial environment to do this 

•  Growing our scripted business 

•  Globalising and maximising the value 

of our key formats and brands 

•  Nurturing existing relationships and 
continuing to diversify our customer 
base, serving new fast growing OTT 
customers

•  Continuing to collaborate across our 

network of production bases to benefit 
from ITV’s scale and diversity

We also consider selective value creating 
acquisitions and talent deals in both 
scripted and unscripted to obtain creative 
talent and IP. 

Transform Media and Entertainment (Broadcast) 

We have restructured the Broadcast 
business to create the Media and 
Entertainment division with two 
business units – Broadcast and 
On-Demand – to better reflect and 
serve changes in viewer habits. 
Broadcast is focused on our linear 
channels, while On-Demand is focused 
on our AVOD and SVOD businesses,  
and our interactive DTC business  
(see below). This will ensure that we 
can better address the opportunities 
and challenges of structural change 
and provide a strong, branded and  
data rich relationship with our  
viewers and advertisers. 

The key components of our Media and 
Entertainment strategy are to:
•  Continue to drive mass audiences on 
our linear channels, which remain 
highly valuable to our advertisers

Expand Direct to Consumer 

We are very focused on driving our 
SVOD services in the UK and 
internationally with the successful 
launch of BritBox UK in 2019, the 
continued strong growth in BritBox US 
subscriptions and the launch of BritBox 
Australia in Q4 2020. We are now 
looking to further roll out BritBox 
internationally and to continue to  
drive Hub+ subscribers. 

We are also growing our interactive 
revenues through ITV Win, our 
competitions portal, and focusing  

•  Drive on-demand viewing by 
Drive on-demand viewing by 
accelerating the ITV Hub development 
accelerating the ITV Hub development 
and content that targets on-demand 
and content that targets on-demand 
audiences
•  Grow our addressable advertising 
Grow our addressable advertising 
capabilities, including strengthening 
capabilities, including strengthening 
our data, analytics and digital 
our data, analytics and digital 
capabilities. Our addressable 
capabilities. Our addressable 
advertising is currently available on 
advertising is currently available on 
catch up on ITV Hub. We are also 
catch up on ITV Hub. We are also 
exploring opportunities for linear 
exploring opportunities for linear 
addressable advertising.
•  Build more strategic and creative 
Build more strategic and creative 
partnerships with our advertisers
partnerships with our advertisers

We will deliver on these areas whilst 
We will deliver on these areas whilst 
maximising the total value of our 
maximising the total value of our 
Studios and third party content, across 
Studios and third party content, across 
both linear and our digital products.
both linear and our digital products.

on driving growth in our DTC products 
on driving growth in our DTC products 
and engagement around our key 
and engagement around our key 
programme brands. 

We are well positioned to grow our DTC 
We are well positioned to grow our DTC 
relationships and revenue with our 
relationships and revenue with our 
significant reach, engagement, insight 
cant reach, engagement, insight 
into viewers and enhanced data analytics 
into viewers and enhanced data analytics 
capabilities.

  See KPIs from page 24

  Emmerdale remains the UK’s second 

biggest soap with an average of 
5.9 million viewers per episode across 
the year.

  Love Island USA had its second 

successful season in 2020 on CBS, being 
filmed in a Las Vegas hotel under strict 
health and safety protocol. It has since 
health and safety protocol. It has since 
been renewed for a third season.
been renewed for a third season.

ITV plc  Annual Report and Accounts 2020 

21

Strategic Report

Our Business 
Model
Our strategic vision to be 
a digitally led media and 
entertainment company 
that creates and brings our 
brilliant content to audiences 
wherever, whenever and 
however they choose is 
aligned to our purpose to be 
More than TV. We connect 
millions of people every day, 
make content they can’t get 
enough of and reflect and 
shape the world we live in... 
and we do all this through 
the power of creativity.

We will continue to grow the  
UK and global content business, 
transform our Broadcast (Media and 
Entertainment) business, and expand 
our Direct to Consumer business.

We are confident that our vision  
and strategy is the right long-term 
plan for ITV in a dynamic market 
environment. 

The successful execution of our 
strategy will strengthen and  
diversify ITV, creating a robust,  
and sustainable, future-facing  
digital business.

Our competitive advantage

World-class content
At the core of ITV is our focus on creativity and content, whether selling our unique 
content around the world or investing in third-party content to broadcast across multiple 
platforms. Internationally we have built production and distribution scale in key global 
creative markets through organic growth, selective acquisitions and talent deals.

Global formats and distribution
ITV has built relationships and a diverse customer base globally with major networks, 
platform owners and local broadcasters, to whom we sell our world-class content.

Intellectual property
ITV has developed, acquired and owns the rights to a diverse portfolio of shows, particularly 
drama and entertainment, that are hugely popular. Owning this intellectual property allows 
us to monetise it internationally through programme and format sales and also 
commercially in the development of interactive experiences and consumer products.

Delivering unrivalled commercial audiences
The scale of our channels and the significant investment we make in quality content give 
ITV unique scale and reach across the key demographics on our main channel and more 
targeted audiences on our family of channels and the ITV Hub. It also gives us insight into 
viewer and advertiser behaviour which helps us build deeper and more strategic 
relationships with advertisers and agencies. 

Integrated producer broadcaster
Being an integrated producer broadcaster enables us to drive maximum value from our 
intellectual property. We also have a significant promotional engine and have the ability 
to cross promote across our business models.

Our strategic assets 

Our strategic assets underpin ITV’s competitive advantage 

Creating and owning the 
rights to quality content 
and intellectual  
property

Our strong, trusted 
brand, products  
and culture

Our talented 
commercial and 
creative people

90%

Our channels reach around 90% of the 
UK population each week

33m

We have 33 million registered users on 
the ITV Hub in the UK

c£1bn

We invest c.£1 billion annually in content for 
our UK family of channels and the ITV Hub

46,000+

hours of television and film content in the 
Global Entertainment catalogue

  The Chase is a growing global format 

for ITV Studios. It has been sold to over 
15 countries, with the original UK version 
now in its 14th series. 

Risk Management Framework

ITV operates in an increasingly 
complex business environment and 
there are risks to the delivery of our 
strategic goals and the sustainability 
of our business model. Our risk 

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Financial Statements

Additional Information

Our diversified revenue streams

Creating value for...

A diversified business

By developing, owning and managing the rights to content, ITV is able to maximise 
the value of its programme brands across four pillars of value: ITV Studios; Linear 
Broadcast; AVOD and Direct to Consumer (in particular subscription video on demand 
(SVOD). This ensures ITV is a more diversified business and enables it to drive value 
from different revenue models.

Original production
We produce original content commissions for broadcasters and platform owners (in 
the UK and internationally) from our production bases in the UK, the US, the 
Netherlands, Germany, France, Italy, Australia and the Nordics.

Distribution
We own the rights to a significant catalogue of programmes and formats that we 
sell and license to broadcasters and platform owners internationally. The strong 
global demand for content provides a significant opportunity for us.

Advertising
Our family of channels and the ITV Hub drive significant advertising revenues from 
the ability to deliver mass audiences and more targeted demographics on linear 
television and addressable advertising on the ITV Hub. This funds our investment in 
the programme budget.

Commercial partnerships
We work with advertisers and advertising agencies to provide unique and innovative 
commercial and creative partnerships and sponsorship opportunities that extend 
beyond pure spot advertising.

Direct to Consumer
We monetise our consumer interactions through SVOD, competitions, live events 
and merchandising. In the UK, we currently generate SVOD revenue through the ITV 
Hub+ and BritBox UK following its successful launch in 2019. Internationally, we 
deliver SVOD revenues through our joint venture with the BBC, with BritBox in the US, 
Canada and Australia , and Cirkus in the Nordics, Germany, Austria and Switzerland. 
We will further roll out BritBox internationally and in 2021 will launch in South Africa.

Pay
We earn pay revenue from platforms in the UK by licensing our HD channels and our 
online VOD services.

Advertisers
Through delivering unique scale and breadth 
of demographics as well as targeted 
advertising opportunities and new innovative 
ways of engaging with consumers around 
quality programme brands.

Audiences
Through a varied, high-quality programming 
schedule, which they can watch and engage 
with on a variety of platforms.

Broadcasters and platform owners
Through delivering quality programming that 
they can then monetise through their own 
business models.

Customers
Through our Direct to Consumer business we 
drive engagement and interaction with our 
much loved brands.

Our colleagues, programme 
participants and everyone we 
work with
Through protecting, investing in and 
developing our talent and creating a culture 
that nurtures them to be productive, 
commercial and creative. People, and their 
physical and mental health and safety, are 
our first priority at ITV. 

Citizens
With our creativity and scale, ITV can 
powerfully help shape culture for good. Our 
offering of free and universally available high 
quality and trusted news services, helps to 
inform UK citizens and underpin democratic 
debate.

Legislators and regulators
ITV takes its responsibilities and obligations 
as a public service broadcaster (PSB) 
seriously. 

Shareholders
Through a track record of creating 
shareholder value and delivering significant 
shareholder returns.

Debt investors
Through a track record of delivering strong 
profit to cash conversion.

management framework provides 
the business with the tools to 
identify, manage and continually 
review our risks and regular 
reporting provides the Board with 

the required insight to monitor the 
overall risk landscape. This also 
allows management and the Board 
to adapt the strategy to ensure that 
we are striking the right balance 

between risk-taking and risk-
mitigation and that any underlying 
risks in the strategy are being 
appropriately managed, therefore 
enabling delivery of the strategy.  

We have identified the principal 
risks through our risk management 
framework and we have 
considered them as part of our 
viability assessment.

ITV plc  Annual Report and Accounts 2020 

23

Strategic Report

Key Performance  
Indicators (KPIs)

We define our KPIs to align our performance and 
accountability to our strategic priorities. As we continue to 
evolve our strategy, our KPIs may be redefined to ensure they 
remain appropriate to our business and our priorities. In 2018, 
we set targets or strategic ambitions for our KPIs for three 
years to 2021 (where appropriate to do so). 

ITV Group

Grow

UK and global production

Adjusted EPS1

Total non-advertising 
revenues

Cost savings

Profit to cash 
conversion1 

Studios adjusted EBITA 

Total production hours

Total advertising 

Definition
Adjusted EPS represents the 
adjusted profit for the year 
attributable to equity 
shareholders. Adjusted profit 
is defined as profit for the 
year attributable to equity 
shareholders after adding back 
exceptional items and including 
high-end production tax 
credits. Further adjustments 
include amortisation and 
impairment of assets acquired 
through business combinations, 
net financing costs and the tax 
effects relating to these  
items. It reflects the business 
performance of the Group in 
a consistent manner and in 
line with how the business is 
managed and measured on 
a day-to-day basis.

Performance
Adjusted EPS decreased by 22% 
from 13.9p to 10.9p. This was 
predominantly due to the 
decline in total advertising 
revenue (TAR), and Studios 
revenues and margin as a result 
of the impact of COVID-19.

Definition
Total non-advertising revenue 
is total ITV revenue (including 
internal revenue) excluding 
advertising revenue (being net 
advertising revenue (NAR), 
VOD and sponsorship). This is 
an important measure as we 
continue to rebalance the 
business away from our 
reliance on advertising. 

Definition
Cost savings are permanent 
savings to the business. In 2020, 
this also includes temporary 
savings as a result of the 
COVID-19 pandemic. Managing 
our cost base is key as we aim to 
run our business as efficiently 
as possible and fund 
investments in line with our 
strategic priorities.

Performance
Non-advertising revenue 
decreased by 21% in 2020 to 
£1,683 million, driven almost 
entirely by the decline in ITV 
Studios total revenue by 25% to 
£1,370 million due to 
productions pausing in March as 
a result of the pandemic. 
Offsetting this were increases 
in Direct to Consumer revenue 
of 4% to £87 million, SDN 
revenue of 6% to £73 million, 
and other Broadcast revenue 
(which includes BritBox UK) of 
8% to £153 million. 

Performance
We delivered £116 million of 
cost savings in 2020 which was 
ahead of the target of £60 
million for the year. Of the cost 
savings achieved £21 million are 
permanent and £95 million are 
temporary savings. 

Since 2019, we have delivered 
a cumulative £46 million of 
permanent cost savings. 
In 2021, we will deliver around 
£30 million of permanent cost 
savings, with total cumulative 
cost savings of around 
£100 million by 2022. This is 
£40 million – £45 million more 
than our original guidance of 
£55 million to £60 million over 
this period.

2020
10.9p

22% decline  
in 2020

2020
£1,683m

21% decline  
in 2020

2017

2018

2019

2020

16.0

2017

15.4

2018

13.9

10.9

2019

2020

1,874

1,971

2,117

1,683

Definition
This is our measure of our 
effectiveness of cash 
generation used for working 
capital management. It is 
calculated as our adjusted cash 
flow as a proportion of adjusted 
EBITA (see definition within 
Studios adjusted EBITA margin). 
Adjusted cash flow, which 
reflects the cash generation  
of our underlying business,  
is calculated on our statutory 
cash generated from 
operations and adjusted for 
exceptional items, net of  
capex on property, plant and 
equipment and intangible 
assets, and including the cash 
impact of high-end production 
tax credits.

Performance
Profit to cash conversion was 
138% in the year, driven by a 
large working capital inflow 
arising from a reduction in 
programme stock (where we 
delivered programmes but 
were unable to continue 
producing) and the timing of 
VAT payments which have been 
deferred. This is expected to 
unwind in 2021.

2020
138%

2017

2018

2019

2020

91

88

87

138

Target
3 years to 2021

Target
4 years to 2022

Target
3 years to 2021

Target

3 years to 2021

Target 

3 years to 2021

Strategic ambition

Grow by at least 5% CAGR

Deliver £55–£60 million 
run-rate of savings by 2022

Maintain at around 85%

Grow by at least 5% average 

Maintain at 14% to 16%

Grow to 10,000

Target

3 years to 2021

CAGR

1.  A full reconciliation between our adjusted and statutory results is provided in the APMs on page 55.

2.  A full reconciliation between our adjusted and statutory results is provided in the APMs.

24 

ITV plc  Annual Report and Accounts 2020

Total Studios  

revenue growth

Definition

margin2

Definition

Definition

Total Studios revenue 

This is the key profitability 

Total hours of programming 

measures the scale and success 

measure used across the 

produced is an important 

of our global studios business. 

Studios business. The profile of 

measure of the scale and 

It includes revenues from 

programmes sold to ITV 

adjusted EBITA margin differs 

success of our global studios 

for production and distribution 

business. It measures the 

Broadcast (M&E), which as an 

activities, and further varies 

number of hours produced 

integrated producer 

with each production due to 

across all genres and 

broadcaster, is an important 

genre and maturity. Adjusted 

geographies for ITV and 

part of our business.

earnings before interest, tax 

other broadcasters and 

Performance

ITV Studios total revenue 

declined by 25% to £1,370 

and amortisation (EBITA) is 

platform owners.

calculated by adding back 

exceptional items and  

Performance

including high-end production 

The number of hours of 

million. This was impacted by 

tax credits. It reflects the 

content produced by ITV 

the pause in global productions 

underlying performance of  

Studios declined by 15% to 

due to the COVID-19 pandemic 

the business and provides  

7,120 hours. This was driven  

which caused a significant delay 

a more meaningful comparison 

by the pause in global 

in the delivery of productions. 

of how the business is  

productions and the 

The subsequent social 

managed and measured on 

subsequent delay in deliveries. 

distancing and health and 

a day-to-day basis. The margin 

safety protocols that have had 

is calculated based on total  

to be implemented, have caused 

ITV Studios revenue.

further delays to productions, 

particularly scripted. 

Performance

Total organic revenue at 

constant currency (which 

ITV Studios adjusted EBITA 

margin was 11% (2019: 15%), 

impacted by the lost revenue, 

excludes 2019 acquisitions 

ongoing fixed costs within the 

and assumes exchange rates 

business, and incremental costs 

remain consistent with 2019) 

associated with social 

was also down 25%. There was 

distancing guidelines and 

a £3 million unfavourable 

health and safety protocols 

currency impact in the year.

in productions. 

2020

£1,370m

25% decline  

in 2020

2020

11%

4% point 

decline 

in 2020

2020

7,120 hrs

15% decline  

in 2020

2020

£1,577m

11% decline  

in 2020

Transform

Broadcast (M&E)

revenue

Definition

Total advertising revenue 

measures all our advertising 

revenues and includes ITV 

Family NAR, VOD, sponsorship 

and other advertising 

revenues.

Performance

Total advertising revenue 

declined by 11% to £1,577 

million. There was strong 

growth in online revenues,  

up 17%, but this was more 

than offset by a decline in 

NAR, sponsorship and 

creative partnerships 

revenues, all of which were 

impacted by the pandemic. 

2017

2018

2019

2020

1,781

1,795

1,768

1,577

To grow total advertising in 

a flat NAR market

Strategic Report

Governance

Financial Statements

Additional Information

In 2020, the performance of all our KPIs and 
the delivery of corresponding targets has been 
impacted by the COVID-19 pandemic. Further 
detail is included in the following tables and 
within our Operating and Performance Review.

ITV Group

Grow
UK and global production

Transform
Broadcast (M&E)

Adjusted EPS1

Total non-advertising 

Cost savings

Profit to cash 

conversion1 

Total Studios  
revenue growth

Studios adjusted EBITA 
margin2

Total production hours

Total advertising 
revenue

Definition
Total hours of programming 
produced is an important 
measure of the scale and 
success of our global studios 
business. It measures the 
number of hours produced 
across all genres and 
geographies for ITV and 
other broadcasters and 
platform owners.

Performance
The number of hours of 
content produced by ITV 
Studios declined by 15% to 
7,120 hours. This was driven  
by the pause in global 
productions and the 
subsequent delay in deliveries. 

Definition
Total advertising revenue 
measures all our advertising 
revenues and includes ITV 
Family NAR, VOD, sponsorship 
and other advertising 
revenues.

Performance
Total advertising revenue 
declined by 11% to £1,577 
million. There was strong 
growth in online revenues,  
up 17%, but this was more 
than offset by a decline in 
NAR, sponsorship and 
creative partnerships 
revenues, all of which were 
impacted by the pandemic. 

Definition
Total Studios revenue 
measures the scale and success 
of our global studios business. 
It includes revenues from 
programmes sold to ITV 
Broadcast (M&E), which as an 
integrated producer 
broadcaster, is an important 
part of our business.

Performance
ITV Studios total revenue 
declined by 25% to £1,370 
million. This was impacted by 
the pause in global productions 
due to the COVID-19 pandemic 
which caused a significant delay 
in the delivery of productions. 
The subsequent social 
distancing and health and 
safety protocols that have had 
to be implemented, have caused 
further delays to productions, 
particularly scripted. 

Total organic revenue at 
constant currency (which 
excludes 2019 acquisitions 
and assumes exchange rates 
remain consistent with 2019) 
was also down 25%. There was 
a £3 million unfavourable 
currency impact in the year.

Definition
This is the key profitability 
measure used across the 
Studios business. The profile of 
adjusted EBITA margin differs 
for production and distribution 
activities, and further varies 
with each production due to 
genre and maturity. Adjusted 
earnings before interest, tax 
and amortisation (EBITA) is 
calculated by adding back 
exceptional items and  
including high-end production 
tax credits. It reflects the 
underlying performance of  
the business and provides  
a more meaningful comparison 
of how the business is  
managed and measured on 
a day-to-day basis. The margin 
is calculated based on total  
ITV Studios revenue.

Performance
ITV Studios adjusted EBITA 
margin was 11% (2019: 15%), 
impacted by the lost revenue, 
ongoing fixed costs within the 
business, and incremental costs 
associated with social 
distancing guidelines and 
health and safety protocols 
in productions. 

2020
£1,370m

25% decline  
in 2020

2020
11%

4% point 
decline 
in 2020

2020
7,120 hrs

15% decline  
in 2020

2020
£1,577m

11% decline  
in 2020

2017

2018

2019

2020

1,579

1,670

2017

2018

1,822

2019

1,370

2020

11

15

15

15

2017

2018

2019

2020

8,468

8,917

8,393

7,120

2017

2018

2019

2020

1,781

1,795

1,768

1,577

revenues

Definition

Definition

Definition

Definition

Adjusted EPS represents the 

Total non-advertising revenue 

Cost savings are permanent 

This is our measure of our 

adjusted profit for the year 

is total ITV revenue (including 

savings to the business. In 2020, 

effectiveness of cash 

attributable to equity 

internal revenue) excluding 

this also includes temporary 

generation used for working 

shareholders. Adjusted profit 

advertising revenue (being net 

savings as a result of the 

capital management. It is 

is defined as profit for the 

year attributable to equity 

advertising revenue (NAR), 

COVID-19 pandemic. Managing 

calculated as our adjusted cash 

VOD and sponsorship). This is 

our cost base is key as we aim to 

flow as a proportion of adjusted 

shareholders after adding back 

an important measure as we 

run our business as efficiently 

EBITA (see definition within 

exceptional items and including 

continue to rebalance the 

as possible and fund 

Studios adjusted EBITA margin). 

high-end production tax 

business away from our 

investments in line with our 

Adjusted cash flow, which 

credits. Further adjustments 

reliance on advertising. 

strategic priorities.

include amortisation and 

impairment of assets acquired 

Performance

Performance

reflects the cash generation  

of our underlying business,  

is calculated on our statutory 

through business combinations, 

Non-advertising revenue 

We delivered £116 million of 

cash generated from 

net financing costs and the tax 

decreased by 21% in 2020 to 

cost savings in 2020 which was 

operations and adjusted for 

effects relating to these  

£1,683 million, driven almost 

ahead of the target of £60 

exceptional items, net of  

items. It reflects the business 

entirely by the decline in ITV 

million for the year. Of the cost 

capex on property, plant and 

performance of the Group in 

Studios total revenue by 25% to 

savings achieved £21 million are 

equipment and intangible 

a consistent manner and in 

£1,370 million due to 

permanent and £95 million are 

assets, and including the cash 

line with how the business is 

productions pausing in March as 

temporary savings. 

impact of high-end production 

managed and measured on 

a result of the pandemic. 

tax credits.

a day-to-day basis.

Offsetting this were increases 

Since 2019, we have delivered 

in Direct to Consumer revenue 

a cumulative £46 million of 

Performance

Performance

of 4% to £87 million, SDN 

permanent cost savings. 

Profit to cash conversion was 

Adjusted EPS decreased by 22% 

revenue of 6% to £73 million, 

In 2021, we will deliver around 

138% in the year, driven by a 

from 13.9p to 10.9p. This was 

and other Broadcast revenue 

£30 million of permanent cost 

large working capital inflow 

(which includes BritBox UK) of 

savings, with total cumulative 

arising from a reduction in 

8% to £153 million. 

cost savings of around 

programme stock (where we 

predominantly due to the 

decline in total advertising 

revenue (TAR), and Studios 

revenues and margin as a result 

of the impact of COVID-19.

£100 million by 2022. This is 

delivered programmes but 

£40 million – £45 million more 

were unable to continue 

than our original guidance of 

producing) and the timing of 

£55 million to £60 million over 

VAT payments which have been 

this period.

deferred. This is expected to 

unwind in 2021.

2020

10.9p

22% decline  

2020

in 2020

£1,683m

21% decline  

in 2020

2020

138%

Target

3 years to 2021

Target

4 years to 2022

Target

3 years to 2021

Target
3 years to 2021

Target
3 years to 2021

Target 
3 years to 2021

Strategic ambition

Grow by at least 5% CAGR

Deliver £55–£60 million 

Maintain at around 85%

run-rate of savings by 2022

Grow by at least 5% average 
CAGR

Maintain at 14% to 16%

Grow to 10,000

To grow total advertising in 
a flat NAR market

1.  A full reconciliation between our adjusted and statutory results is provided in the APMs on page 55.

2.  A full reconciliation between our adjusted and statutory results is provided in the APMs.

ITV plc  Annual Report and Accounts 2020 

25

Strategic Report KPIs continued

Transform
Broadcast (M&E) (continued)

Online revenue growth

Total ITV viewing1

Definition
Online revenues are advertising 
revenues from VOD via the  
ITV Hub. With the investment  
in the ITV Hub and the 
significant growth of viewing  
on the ITV Hub these are now  
a material part of our 
advertising revenues and an 
important measure of our 
success.

Performance
Online revenue continued to 
grow strongly, up 17% in the 
year, despite the uncertainty 
caused by the COVID-19 
pandemic.

Definition
Total ITV viewing is the total 
number of hours spent watching 
ITV channels live and recorded 
within 28 days, third-party VOD 
platforms, ITV Hub on owned 
and operated and ad-funded 
platforms, ITV Hub+, and 
managed YouTube channels. 

Performance
Total ITV viewing grew by 1% to 
16.6 billion hours with more 
viewing across our live linear 
channels. This was driven by 
our good schedule and also 
benefited from lockdown 
restrictions in the UK. Total 
broadcast viewing (broadcast 
channels including TV VOD) was 
up 6% with growth on: the BBC 
(for news and daily government 
briefings); Channel 4 (for The 
Great British Bake Off and 
Gogglebox); and Sky (for box 
sets and football). Including 
unmatched viewing (SVOD, 
YouTube, games consoles),  
total TV set viewing was up 
15%, driven by growth to  
SVOD platforms.

External source: BARB/Advantage, 
Crocus and third-party platforms

ITV Family share 
of viewing (SOV)

Definition
Keeping our free-to-air 
proposition strong with 
unrivalled commercial 
audiences, is vital for the 
Broadcast business, and ITV 
Family SOV helps measure this. 
ITV Family SOV is the total 
viewing audience over the year 
achieved by ITV’s family of 
channels as a proportion of  
total television viewing, 
including the BBC Family.

Performance
ITV Family SOV declined 4% to 
22.2% in 2020. Within this, ITV 
main channel was down 1% to 
16.7%, which is the third biggest 
SOV in a decade. ITV’s other 
channels were down 13% 
to 5.5% which was driven 
predominantly by ITV2 due to 
no summer Love Island and a 
lower volume of the soaps/new 
content. While our daytime 
linear viewing was strong in 
2020, our share of peak hours 
was impacted by the increased 
news output on the BBC, fewer 
episodes of the soaps and a 
lower volume of new content.

 External source: BARB/AdvantEdge

Online viewing

ITV Hub registered user 

Brand consideration

Direct to  

Consumer revenue

Paying product 

relationships

Definition
Online viewing is an important 
indicator of our online success  
as it measures how long 
viewers are spending online 
watching long-form content2.  
It is calculated as the total 
number of hours ITV VOD 
content is viewed on owned 
and operated ad-funded 
platforms and ITV Hub+ 
viewing.

Performance
The ITV Hub and ITV Hub+, is the 
online home for our family of 
channels and content. While 
viewing on the ITV Hub has 
grown rapidly in prior years, 
online viewing in 2020 declined 
by 5% to 482 million hours. This 
was significantly impacted by 
no summer Love Island, less 
episodes of the soaps, no major 
sporting event and a lower 
volume of new content in the 
year. We expect an increase in 
online viewing in 2021.

External source: Crocus

Expand 

Direct to Consumer

accounts

Definition

Definition

Definition

Definition

A registered user is an individual 

UK public perception of the ITV 

Direct to Consumer revenue is 

We aim to grow ITV’s Direct to 

viewer who has signed up to the 

brand as measured by YouGov. 

a key measure of the success 

Consumer revenues through 

ITV Hub and have been active in 

Our brand perception is very 

of our strategy. It measures 

increasing the number of 

the last three years. The size of 

important as we look to attract 

revenue generated directly  

people who pay for an ITV 

our viewer online reach is key  

light viewers to ITV and build 

from relationships with a 

for our advertising proposition.

a Direct to Consumer business.

customer through the 

purchase of goods and 

services, and entry into 

product as well as increasing 

spend per customer. This KPI 

measures the total number of 

paying relationships we have 

The target of 30 million 

Performance

registered user accounts was 

Brand consideration in 2020 

competitions. This excludes 

with consumers. 

achieved in 2019. 

was 50%, down three 

BritBox revenues.

percentage points on 2019. This 

Performance

Performance

was driven by the absence of 

Performance

Paying product relationships 

The ITV Hub grew the number 

key content in the schedule 

Direct to Consumer revenue 

declined by 7% to 7.8 million 

of registered user accounts by 

which would normally have a 

grew 4% to £87 million in 

in 2020. The excludes 

6% to 32.6 million in 2020.  

positive impact (sport, dramas, 

2020. Growth was 

relationships from BritBox.

This growth continues to be 

key entertainment), along with 

predominantly driven by an 

driven by our high-quality 

strong competition from the 

increase in competitions 

The decline in the year was 

content and good user 

SVOD platforms who 

revenue which benefited from 

largely due to the absence of 

experience, which has been 

significantly benefited from 

strong daytime viewing during 

pay per view boxing matches, 

supported and enhanced by  

marketing during the pandemic. 

the year. Offsetting this was 

and a reduction in the average 

a process of continued 

All PSBs saw a decline in their 

the absence of pay per view 

number of Hub+ subscriptions 

improvement and investment 

brand consideration during 

boxing matches in the year, 

and lower live event 

in the year.

2020. ITV’s brand consideration 

and the closure of the majority 

attendees, both of which were 

The ITV Hub helps ITV reach 

two percentage points.

2020 in line with government 

restrictions, nationwide 

for light viewers declined by 

of our live events from March 

impacted by travel 

External source: YouGov

impacted this revenue stream.

ITV Hub+ in particular, no 

restrictions, which adversely 

lockdowns in the UK, and for 

valuable light viewers and 

younger audiences, who  

are increasingly using the  

ITV Hub for simulcast as well  

as catch-up. Simulcast viewing 

hours were up 13% year- 

on-year.

summer Love Island, less 

requirement for downloading 

for EU portability, and a lower 

volume of new content in 

the year. 

2020
17%

2020
16.6bn hrs

1% increase  
in 2020

2020
22.2%

4% decline  
in 2020

2020
482m hrs

5% decline  
in 2020

2020

32.6m

6% growth  

in 2020

2020

49.6%

3% pts 

decline  

in 2020

2020

£87m

4% growth  

in 2020

2020

7.8m

7% decline  

in 2020

2017

14

2017

2018

2019

2020

21

17

36

2018

2019

2020

16.6

2017

17.0

2018

16.3

2019

21.7

2017

337

23.2

2018

23.2

2019

16.6

2020

22.2

2020

447

506

482

2017

2018

2019

2020

21.3

27.6

2017

2018

30.8

2019

32.6

2020

58.1

58.9

52.9

49.6

Target
3 years to 2021

Double digit growth  
per annum

Strategic ambition 

Strategic ambition 

To maintain total viewing1

Above 21%

Target
3 years to 2021

Double digit growth  
per annum

1.  Maintain total viewing compared to the 2015 – 2018 average of 16.8 billion hours.

2.  Long-form is content which is more than ten minutes in length.

26 

ITV plc  Annual Report and Accounts 2020

Target

3 years to 2021

Increase to 30 million

Target

3 years to 2021

Increase to 60%  

for all adults

Target

3 years to 2021

Grow to at least  

£100 million

Target

3 years to 2021

Grow to 10 million

Strategic Report

Governance

Financial Statements

Additional Information

Transform

Broadcast (M&E) (continued)

Expand 
Direct to Consumer

Online revenue growth

Total ITV viewing1

Online viewing

ITV Family share 

of viewing (SOV)

ITV Hub registered user 
accounts

Brand consideration

Direct to  
Consumer revenue

Paying product 
relationships

Definition

Definition

Definition

Definition

Online revenues are advertising 

Total ITV viewing is the total 

Keeping our free-to-air 

revenues from VOD via the  

number of hours spent watching 

proposition strong with 

Online viewing is an important 

indicator of our online success  

ITV Hub. With the investment  

ITV channels live and recorded 

unrivalled commercial 

as it measures how long 

in the ITV Hub and the 

within 28 days, third-party VOD 

audiences, is vital for the 

significant growth of viewing  

platforms, ITV Hub on owned 

Broadcast business, and ITV 

viewers are spending online 

watching long-form content2.  

on the ITV Hub these are now  

and operated and ad-funded 

Family SOV helps measure this. 

It is calculated as the total 

a material part of our 

platforms, ITV Hub+, and 

ITV Family SOV is the total 

number of hours ITV VOD 

advertising revenues and an 

managed YouTube channels. 

viewing audience over the year 

content is viewed on owned 

important measure of our 

success.

Performance

achieved by ITV’s family of 

and operated ad-funded 

channels as a proportion of  

platforms and ITV Hub+ 

Total ITV viewing grew by 1% to 

total television viewing, 

viewing.

Performance

16.6 billion hours with more 

including the BBC Family.

Online revenue continued to 

viewing across our live linear 

Performance

grow strongly, up 17% in the 

channels. This was driven by 

Performance

The ITV Hub and ITV Hub+, is the 

year, despite the uncertainty 

our good schedule and also 

ITV Family SOV declined 4% to 

online home for our family of 

caused by the COVID-19 

benefited from lockdown 

22.2% in 2020. Within this, ITV 

channels and content. While 

pandemic.

restrictions in the UK. Total 

main channel was down 1% to 

viewing on the ITV Hub has 

broadcast viewing (broadcast 

16.7%, which is the third biggest 

grown rapidly in prior years, 

channels including TV VOD) was 

SOV in a decade. ITV’s other 

online viewing in 2020 declined 

up 6% with growth on: the BBC 

channels were down 13% 

by 5% to 482 million hours. This 

(for news and daily government 

to 5.5% which was driven 

was significantly impacted by 

briefings); Channel 4 (for The 

predominantly by ITV2 due to 

no summer Love Island, less 

Great British Bake Off and 

no summer Love Island and a 

episodes of the soaps, no major 

Gogglebox); and Sky (for box 

lower volume of the soaps/new 

sporting event and a lower 

sets and football). Including 

content. While our daytime 

volume of new content in the 

unmatched viewing (SVOD, 

YouTube, games consoles),  

linear viewing was strong in 

year. We expect an increase in 

2020, our share of peak hours 

online viewing in 2021.

total TV set viewing was up 

was impacted by the increased 

15%, driven by growth to  

news output on the BBC, fewer 

External source: Crocus

SVOD platforms.

External source: BARB/Advantage, 

Crocus and third-party platforms

episodes of the soaps and a 

lower volume of new content.

 External source: BARB/AdvantEdge

Definition
A registered user is an individual 
viewer who has signed up to the 
ITV Hub and have been active in 
the last three years. The size of 
our viewer online reach is key  
for our advertising proposition.

Definition
UK public perception of the ITV 
brand as measured by YouGov. 
Our brand perception is very 
important as we look to attract 
light viewers to ITV and build 
a Direct to Consumer business.

Performance
Brand consideration in 2020 
was 50%, down three 
percentage points on 2019. This 
was driven by the absence of 
key content in the schedule 
which would normally have a 
positive impact (sport, dramas, 
key entertainment), along with 
strong competition from the 
SVOD platforms who 
significantly benefited from 
marketing during the pandemic. 
All PSBs saw a decline in their 
brand consideration during 
2020. ITV’s brand consideration 
for light viewers declined by 
two percentage points.

External source: YouGov

The target of 30 million 
registered user accounts was 
achieved in 2019. 

Performance
The ITV Hub grew the number 
of registered user accounts by 
6% to 32.6 million in 2020.  
This growth continues to be 
driven by our high-quality 
content and good user 
experience, which has been 
supported and enhanced by  
a process of continued 
improvement and investment 
in the year.

The ITV Hub helps ITV reach 
valuable light viewers and 
younger audiences, who  
are increasingly using the  
ITV Hub for simulcast as well  
as catch-up. Simulcast viewing 
hours were up 13% year- 
on-year.

Definition
Direct to Consumer revenue is 
a key measure of the success 
of our strategy. It measures 
revenue generated directly  
from relationships with a 
customer through the 
purchase of goods and 
services, and entry into 
competitions. This excludes 
BritBox revenues.

Performance
Direct to Consumer revenue 
grew 4% to £87 million in 
2020. Growth was 
predominantly driven by an 
increase in competitions 
revenue which benefited from 
strong daytime viewing during 
the year. Offsetting this was 
the absence of pay per view 
boxing matches in the year, 
and the closure of the majority 
of our live events from March 
2020 in line with government 
restrictions, which adversely 
impacted this revenue stream.

Definition
We aim to grow ITV’s Direct to 
Consumer revenues through 
increasing the number of 
people who pay for an ITV 
product as well as increasing 
spend per customer. This KPI 
measures the total number of 
paying relationships we have 
with consumers. 

Performance
Paying product relationships 
declined by 7% to 7.8 million 
in 2020. The excludes 
relationships from BritBox.

The decline in the year was 
largely due to the absence of 
pay per view boxing matches, 
and a reduction in the average 
number of Hub+ subscriptions 
and lower live event 
attendees, both of which were 
impacted by travel 
restrictions, nationwide 
lockdowns in the UK, and for 
ITV Hub+ in particular, no 
summer Love Island, less 
requirement for downloading 
for EU portability, and a lower 
volume of new content in 
the year. 

2020

17%

2017

14

2018

2019

2020

21

17

Target

3 years to 2021

per annum

2020

16.6bn hrs

1% increase  

in 2020

2020

22.2%

4% decline  

in 2020

2020

482m hrs

5% decline  

in 2020

2020
32.6m

6% growth  
in 2020

2020
49.6%

3% pts 
decline  
in 2020

2020
£87m

4% growth  
in 2020

2020
7.8m

36

2018

2017

2019

2020

16.6

2017

17.0

2018

16.3

2019

21.7

2017

337

23.2

2018

23.2

2019

447

506

482

16.6

2020

22.2

2020

2017

2018

2019

2020

21.3

27.6

2017

2018

30.8

2019

32.6

2020

58.1

58.9

52.9

49.6

2017

2018

2019

2020

65

81

2017

2018

84

2019

87

2020

7% decline  
in 2020

6.7

8.5

8.4

7.8

Strategic ambition 

Strategic ambition 

Double digit growth  

To maintain total viewing1

Above 21%

Target

3 years to 2021

Double digit growth  

per annum

1.  Maintain total viewing compared to the 2015 – 2018 average of 16.8 billion hours.

2.  Long-form is content which is more than ten minutes in length.

Target
3 years to 2021

Increase to 30 million

Target
3 years to 2021

Increase to 60%  
for all adults

Target
3 years to 2021

Grow to at least  
£100 million

Target
3 years to 2021

Grow to 10 million

ITV plc  Annual Report and Accounts 2020 

27

Strategic Report
Strategic Report

Operating and  
Performance Review
ITV’s operational and financial performance in 2020 
was materially impacted by the COVID-19 pandemic, 
which caused the majority of productions to pause 
and a significant decline in advertising demand. 
Despite this, ITV continued to make good progress in 
executing its strategy, building a digitally led media 
and entertainment company.

  Following the restart of productions after 

global COVID-19 lockdown restrictions, our 
productions follow country specific health and 
safety protocols and social distancing measures.

Key financial 
highlights

   See APMs on page 55 for a  
full reconciliation between our 
statutory and adjusted results.

Group external revenue 

Total advertising revenue 

£2,781m
-16% (2019: £3,308m)

£1,577m
-11% (2019: £1,768m)

Total non-advertising 
revenue

£1,683m
-21% (2019: £2,117m)

Adjusted EBITA 

Adjusted EPS 

Statutory EPS 

Reported net debt 

£573m

-21% (2019: £729m)

10.9p

-22% (2019: 13.9p)

7.1p

-40% (2019: 11.8p)

£545m

(2019: £893m)

ITV’s operational and financial performance 
in 2020 was materially impacted by the 
COVID-19 pandemic, with government 
imposed lockdowns and containment 
measures in the UK and internationally 
negatively impacting productions and 
causing a significant decline in the demand 
for advertising. Despite the disruption and 
challenges created, we worked with purpose 
and determination to successfully manage 
our way through the crisis while investing in 
our future. The significant value of being an 
integrated producer broadcaster was 
evident during 2020 and enabled us to 
continue investing in and delivering our key 
strategic priorities. Within ITV Studios, we 
further invested in creative talent and our 
content pipeline, and across the business 
focused on digitally transforming the 
business externally and internally. 

We have restructured the Broadcast 
business to create a new Media and 
Entertainment division to better reflect and 
serve changing viewing habits; the delivery 
of the ITV Hub acceleration plan remains on 
track; Planet V (our programmatic 
addressable advertising platform) was 
successfully rolled out to the majority of 
major agencies; content and distribution on 
BritBox UK were extended, along with the 
international roll out of BritBox in Australia, 
and, we augmented our data and 
analytics team. 

The global lockdown restrictions during 
2020 drove an increase in viewing and 
demand for content across all platforms. 
ITV Studios’ strong position in the 
international market, with its diversity in 
scripted and unscripted content production, 
enviable talent pool, development pipeline, 
and strength in relationships with 
broadcasters, distribution networks and 
platform owners was critical during this 
time. It was able to capitalise on the demand 
for content from broadcasters and OTT 
platforms for both new and library content. 
While this revenue stream is small, it helped 
to partly offset some of ITV Studios’ overall 
revenue decline from the delay in 
productions. SVOD platforms, who have 
been less financially impacted than FTA 
broadcasters during the pandemic have 
continued to commission new content, 
which ITV Studios has been in a good 
position to serve. 

Our Broadcast business, while seeing a 
decline in advertising, saw an increase in 
total viewing in 2020 with people watching 
more linear television during lockdown 
restrictions. Our schedule was impacted 
during the pandemic but we continued to 
broadcast live daytime and news 
programming that played a key part in 
providing viewers with accurate and 
trustworthy information, and a broad 
schedule of entertainment and drama to 
provide an escape. While the viewing 
landscape changed during the pandemic, 
with people streaming more content than 

ever before, ITV’s extensive offering of 
linear television channels, the ITV Hub and 
BritBox, gave viewers the choice in how, 
where and when they consume content, 
while continuing to provide advertisers with 
mass simultaneous reach, alongside a more 
targeted advertising proposition. 

Group financial overview  
We measure performance through a range 
of metrics, particularly through our 
alternative performance measures and KPIs, 
as well as statutory results, all of which are 
set out in this report.

The COVID-19 pandemic significantly 
impacted our two main sources of revenue – 
production and advertising – which were 
both down in 2020. Total ITV revenue 
decreased by 16% to £3,260 million (2019: 
£3,885 million), with external revenue down 
16% at £2,781 million (2019: £3,308 million). 
Total advertising revenue was down 11% to 
£1,577 million (2019: £1,768 million) driven 
by a decrease in NAR, partly offset by online 
VOD advertising revenue which was up 17% 
in the year. Total non-advertising revenue 
was down 21% to £1,683 million (2019: £2,117 
million), of which ITV Studios was down 25% 
at £1,370 million (2019: £1,822 million).

Network schedule costs were £156 million 
lower in the year at £935 million (2019: £1,091 
million), and this coupled with the delivery of 
£116 million of overhead cost savings, more 
than offset the decline in TAR in the year. The 

28 

ITV plc  Annual Report and Accounts 2020

 
 
Key financial 

highlights

   See APMs on page 55 for a  

full reconciliation between our 

statutory and adjusted results.

£2,781m

-16% (2019: £3,308m)

£1,577m

-11% (2019: £1,768m)

revenue

£1,683m

-21% (2019: £2,117m)

Strategic Report
Strategic Report

Governance
Governance

Financial Statements
Financial Statements

Additional Information
Additional Information

Group external revenue 

Total advertising revenue 

Total non-advertising 

Adjusted EBITA 

Adjusted EPS 

Statutory EPS 

Reported net debt 

  Ant and Dec’s Saturday Night Takeaway, produced 

by ITV Studios UK, had its 16th series in 2020 and was 
partly filmed under UK lockdown restrictions. It 
averaged 8.5 million viewers across the series.

£573m
-21% (2019: £729m)

10.9p
-22% (2019: 13.9p)

7.1p
-40% (2019: 11.8p)

£545m

(2019: £893m)

£116 million of cost savings delivered was 
ahead of our planned £60 million. Of this,  
£21 million were permanent and £95 million 
were temporary. The permanent savings 
include contract renegotiations across the 
business and headcount savings from 
reorganisational changes, particularly in ITV 
Studios. The temporary savings were in 
relation to steps taken to mitigate the 
impact of COVID-19, including a reduction in 
executive and non-executive director pay of 
20%, a suspension of performance-related 
cash bonuses, the furlough of colleagues 
during the height of the pandemic, and the 
natural decrease in non-essential spend such 
as travel and entertainment. Since 2019,  
we have delivered a cumulative £46 million  
of permanent cost savings. In 2021 we will 
deliver around £30 million of permanent cost 
savings, with total cumulative cost savings  
of around £100 million by 2022 (from 2019). 
This is £40 million to £45 million more than 
our original guidance over this period. We 
continue to take a systematic multi year 
approach to our cost saving programme 
which is increasing in its effectiveness as  
it matures.

Our essential investments to support our 
strategic priorities totalled £16 million in  
the year which was slightly lower than our 
planned £18 million due to timing. This  
will unwind in 2021, and our essential 
investments will be £25 million, £13 million 
ahead of our previous guidance as we 
accelerate the delivery of our strategy. 

BritBox UK venture loss was £59 million 
which was in line with our guidance of £55 
million to £60 million. 

Adjusted EBITA declined 21% to £573 million 
(2019: £729 million), with a 43% decline in 
ITV Studios adjusted EBITA and a 9% decline 
in Broadcast adjusted EBITA. The margins of 
both businesses have been impacted by the 
decline in revenue, ongoing fixed costs and 
our essential investments to support the 
delivery of our strategic priorities. 

Adjusted financing costs were down £4 million 
year-on-year to £36 million and our adjusted 
tax rate was 18% (2019: 18%). Adjusted EPS 
declined 22% to 10.9p (2019: 13.9p).

Statutory EBITA was £561 million, down 19% 
(2019: £693 million), which was marginally 
lower than the decline in adjusted EBITA  
due to a decrease in production tax credits 
in the year. Total exceptional items were 
£114 million (2019: £22 million) and  
includes costs relating to COVID-19, the 
impairment of sports rights, and an onerous 
contract provision. 

Statutory financing costs were £44 million 
which was down in 2020 due to the inclusion 
of Eurobond buyback costs in 2019 (2019: 
£68 million). Our reported effective tax rate 
was 13.5% (2019: 9.8%) and statutory EPS 
decreased by 40% to 7.1p (2019: 11.8p).  
See the Finance Review for further detail.

We have good access to liquidity. At 
31 December 2020, we had cash and 
committed undrawn facilities totalling 
£1,447 million, including unrestricted cash of 
£618 million. Our profit to cash conversion 
was 138% (2019: 87%). At 31 December 2020 
our reported net debt (including IFRS16 
liabilities) was £545 million (31 December 
2019: £893 million) which benefited from 
the deferred VAT payments and is before 
earnout payments which we anticipate 
paying in 2021. Our reported net debt 
(including IFRS 16 liabilities) to adjusted 
EBITDA was 0.9x (31 December 2019: 1.2x).

We continue to maintain tight control over 
cashflow and costs whilst continuing to  
pay our suppliers on the agreed terms.  
Our objective is to run an efficient balance 
sheet and manage our financial metrics 
appropriately, consistent with investment 
grade metrics over the medium term. Our 
priority remains to invest in our key assets 
and value drivers in line with our strategic 
priorities and balance this investment with 
the returns to shareholders. The Board 
recognises the importance of the dividend 
to our shareholders and intends to restore 
dividend payments as soon as 
circumstances permit.

A range of scenarios reflecting ITV’s 
principal risks, including those arising from 
the ongoing COVID-19 pandemic, have been 
modelled and considered in the assessment 
of the longer-term viability of ITV. See page 
86 of our Viability Statement.

ITV plc  Annual Report and Accounts 2020               29

 
 
Strategic Report Operating and Performance Review continued
Strategic Report

ITV Studios

ITV Studios is the largest commercial 
producer in the UK, as well as one of the 
largest producers in Europe, and one of 
the largest independent unscripted 
producers in the US. With a combined 
content library of over 46,000 hours, 
it is also one of the largest distributors 
in the UK.

Growing UK and global productions is 
central to ITV’s More than TV strategy, 
with ITV Studios aiming to be a leading 
creative force in global content 
production and distribution. As ITV 
Studios creates more content, our linear 
and on-demand channels in the UK 
provide a platform to showcase our 
programmes before distributing them 
further in the UK and internationally. In 
addition, we have built significant scale in 
the key creative markets around the 
world that also drive content revenues, 
creating and producing programmes and 
formats that return and travel. 

At the start of 2020, the international 
distribution and commercial exploitation 
business of ITV Studios was reorganised 
from an operational perspective to 
strengthen ITV Studios’ position as a 
creator, producer and distributor of 
world-leading programmes. The new 
structure focuses on three centres of 
excellence – the Creative Network, which 
boosts creativity across ITV Studios’ 
unscripted format labels to increase the 
potential of developing global hit shows; 
Global Entertainment, which brings 
together international unscripted format 
sales and exploitation across the group 
under one roof, and Global Distribution, 
which focuses on the international 
distribution of finished tape versions of 
both drama and unscripted programmes. 
The three centres of excellence will work 
closely together and with ITV Studios’ UK 
and international production businesses.

30 

ITV plc  Annual Report and Accounts 2020

  The Serpent was produced by Mammoth 
Screen (part of ITV Studios UK) for the BBC and 
Netflix internationally. It has been well received 
generating over 30 million streams on the BBC 
iPlayer.

  The Graham Norton Show is produced by 

So Television (part of ITV Studios UK) for the 
BBC and has been broadcast for 13 years.

  Line of Duty is a popular scripted series 
produced by World Productions (part of ITV 
Studios UK) for the BBC. The sixth series is due 
for delivery in 2021.

Strategic Report

Governance

Financial Statements

Additional Information

Resilient and diverse production 
and distribution businesses in a 
challenging year
Performance in our different production 
territories can be impacted by phasing and 
in a normal year, we manage this risk 
through our portfolio. COVID-19 impacted 
the production business differently in each 
territory due to restrictions varying by 
country, and different customer bases, 
however, through the resilience and 
diversity of each territory, we were able to 
mitigate some of the negative impact 
caused by the pandemic.

While the majority of our productions were 
paused in mid-March, the teams focused on 
remote post-production, creative 
development and growing the creative 
pipeline. We did not cut development spend 
during 2020 and this places ITV Studios in a 
strong position to meet the increasing 
global demand for content. Our scale means 
that we were able to manage risks 
effectively when restarting productions, 
and the safeguards in place have enabled us 
to be more resilient in subsequent 
lockdowns, continuing to producing content. 

During the first government lockdown in the 
UK, with the innovation, creativity and 
dedication of our production teams, we 
were able to keep producing our daytime 
shows. In addition, we filmed other shows 
without a studio audience, including The 
Graham Norton Show, The Martin Lewis 

Money Show and Saturday Night Takeaway, 
and we made Isolation Stories a short 
four-part drama written, filmed and edited 
during the UK lockdown. Differing country 
restrictions also enabled us to continue 
filming in some of our international 
locations, including the Netherlands 
(Koffietijd – daily morning talk show), 
Germany (The Chase) and Australia (The 
Voice and The Chase). 

ITV worked closely with the UK government 
and the industry to develop a set of 
protocols to minimise COVID-19 health and 
safety risks to our talent, participants, 
colleagues and crew during content 
production. We have undertaken risk 
assessments on all productions since the 
start of the pandemic, and have developed 
procedures outlining how the protocols 
should be applied to each production 
globally. This has enabled us to continue to 
produce large scale entertainment formats, 
such as Love Island in the US, and I’m A 
Celebrity…Get Me Out Of Here! in both the 
UK and Australia.

Despite the challenges presented by 
COVID-19, ITV Studios was able to build upon 
its global profile of being a leading creator, 
producer and distributor of content, and 
shaping the path for longer-term revenue 
growth by focusing on the following 
key areas: 

  Love Island continues to sell well 

internationally. The format has been sold to 
20 countries including the UK, USA, Australia, 
Germany and South Africa, and is produced by 
ITV Studios in many of those countries.

Strengthening creative talent
A key part of ITV Studios investment 
strategy is to strengthen and retain our 
creative talent and despite the challenges 
caused by the pandemic, we continued to do 
this successfully during 2020. ITV Studios US 
entered into several new partnerships 
aimed at further building and strengthening 
the US business and establishing it as a 
leading independent television studio in the 
highly competitive US market. Within 
scripted, ITV Studios America has partnered 
with Tomorrow Studios and Nick Weidenfeld 
to launch Work Friends, an animation label, 
which secured its first commission for HBO 
Max called 10-Year-Old-Tom. ITV Studios 
America also invested in a new drama label 
run by acclaimed producer Tony To (Band of 
Brothers) and Dan Sackheim (True 
Detective) called Bedrock Entertainment. 
Within unscripted, ITV America partnered 
with production label Nobody’s Hero, 
created by Christopher Potts and Jonty 
Nash, (Nailed It! and Sugar Rush for Netflix) 
to develop and produce unscripted content 
and formats, working alongside the 
ITV team. 

In the UK, award-winning producer Nicola 
Shindler (Happy Valley, Last Tango in Halifax, 
It’s A Sin, The Stranger) joined ITV Studios UK 
launching a new scripted label focusing on 
producing premium drama for the UK and 
international market. 

During the year ITV Studios also expanded 
its existing production partnership with 
Boomerang TV in Spain, giving Boomerang 
exclusive production rights to a large 
selection of the ITV Studios formats 
catalogue. The Spanish market has a strong 
demand for non-scripted programming and 
is a bridge towards other Spanish speaking 
countries. Altresmedia has since 
commissioned ITV formats, Love Island and 
game show, Divided, to be produced by 
Boomerang TV in Spain.

In March 2021, ITV Studios International 
stepped up its investment in Apple Tree 
Productions in Denmark to take a 
controlling stake.

Growing scripted 
While ITV Studios is predominantly 
unscripted in terms of scale, scripted is an 
area of higher growth driven by demand 
from the OTT platforms, and we also are 
seeing increasing demand from platforms 
internationally for original long-form and 
secondary rights. Part of our strategy within 
ITV Studios is to build a scripted business of 
scale and we have boosted this through the 
recent talent deals mentioned previously 
and we will look at further investments in 
other key scripted markets to continue to 
take advantage of the demand for local 
scripted content.

ITV plc  Annual Report and Accounts 2020               31

Strategic Report Operating and Performance Review continued

we will not recover the full deficit on every 
show. This efficiently uses the rights 
windows of our content to maximise 
monetisation opportunities. 

ITVS Sweden and ITVS UK (commissioned as 
The Cabins for ITV2), and also commissioned 
in Belgium.

Globalising and maximising the value of 
key formats and monetising our strong 
pipeline of programmes 
Our Global Formats business includes 
a large portfolio of some of the world’s 
most successful entertainment and factual 
entertainment formats that return and 
travel, many of which are made globally 
through ITV Studios’ production bases. We 
are very focused on developing, managing 
and exploiting our global formats to 
maximise IP revenues. We have a portfolio 
of world-class brands which we continue to 
protect and strengthen each year, including 
(number of countries the format has been 
sold to, to date is included in brackets); 
The Voice (70+ countries), Love Island (20 
countries), The Chase (16 countries), Beat 
The Chasers (5 countries), Four Weddings 
(20+ countries), I’m A Celebrity…Get Me Out 
Of Here! (11 countries) and Come Dine With 
Me (40+ countries). These formats continue 
to generate strong mass audiences for our 
clients, with I’m A Celebrity…Get Me Out Of 
Here! in the UK having one of its best 
viewing performances in 2020, and Beat The 
Chasers in the UK and Netherlands, and The 
Chase in the US all launching successfully on 
their respective channels/networks. 

We have several new formats recently 
commissioned in our UK, US and 
International production bases that have 
the potential to be future global hits. These 
include UK formats; Moneyball, and Rat  
In The Kitchen, which has had its first 
commission in the US to be produced by  
ITV America. In addition, Let Love Rule, an 
ITVS Netherlands format produced by  

Building on the success of key franchises, 
we are also focusing on expanding our 
production hubs, driving further sales of 
formats by supporting productions in a 
cost- effective and safe environment (e.g. 
Love Island, I’m A Celebrity...Get Me Out  
Of Here!). During 2020 we acquired the 
unscripted formats catalogue from Elk 
Entertainment, which includes the formats 
and IP of 65 titles, as we look to continue 
building our creative strength and 
monetisation capabilities.

In 2020 across our Global Formats business 
we sold 56 (2019: 62) different formats 
internationally, 14 of which were sold to 
three or more countries (2019: 14). 

Through our Global Distribution business,  
we focused on exploiting our 46,000+ hour 
library of global scripted and unscripted 
content assets and maximising the value of 
primary and secondary windows with FTA, 
Pay TV, SVOD and AVOD customers. We are 
investing in ITV Studios produced content 
(including Vigil, Line of Duty, Vera, and 
McDonald & Dodds), selective third-party 
content (including A Year on Planet Earth,  
and Harry Palmer: The Ipcress File) as well 
as executing high profile English and local 
language drama deals, in turn attracting 
more opportunities and talent. We also sell 
an increasing amount of content to BritBox 
UK and BritBox internationally. Going  
forward we will look at how we drive 
long-term revenues from new AVOD market 
entrants such as Tubi, and Pluto, as well as 
continuing to exploit new rights opportunities 
including stacking and box sets.

Many of our scripted labels are creating and 
producing high-quality content with global 
appeal for FTA and OTT platforms, including 
Mammoth Screen, creators of The Serpent, 
McDonald & Dodds, Victoria, World on Fire 
and Poldark, and World Productions 
creators of Line of Duty, Save Me, The 
Pembrokeshire Murders, Vigil and 
Bodyguard. Our international scripted 
businesses Cattleya in Italy and Tetra Media 
Studio in France, also create and produce 
long-running and new critically acclaimed 
foreign-language dramas, including Paris 
Police 1900 and Balthazar in France, and 
Gomorrah, Suburra, Zero Zero Zero and 
Summertime in Italy.

Diversifying customer base particularly 
with local and international OTT 
platforms
As the demand from OTT platforms grows, 
this presents a significant opportunity for 
ITV Studios to diversify its customer base 
and grow revenues. In the US, we have 
strengthened our relationships with SVOD 
platforms, having both scripted and 
unscripted development projects and 
commissions in place with all the major 
platforms. A third of US scripted revenues 
now come from OTT’s. Our UK and 
International Studios (aside from Italy) 
remain more reliant on local broadcasters, 
and going forward they will harness the 
strength and position of the ITV Studios 
group and key creative talent, to develop 
their relationships with these platforms. 
Original hours supplied to OTT platforms 
increased by 4% in 2020, with scripted and 
unscripted programmes including; Queer 
Eye, Suburra, The Big Flower Fight and 
Snowpiercer (internationally) all for Netflix, 
Love Island France for Amazon – the first 
reality show on the service and Becoming 
for Disney+. New commissions for future 
broadcast by OTTs include Spy Amongst 
Friends for BritBox UK, Cowboy Bebop and 
One Piece for Netflix, Physical for Apple TV, 
along with several other titles in progress 
with HBO Max, Netflix, Hulu and Amazon. 
We expect that in 2021 we will double our 
revenues from OTT platforms.

Producing more content for, and distributing 
more content to OTT platforms will  
impact our working capital going forward 
due to the upfront cash requirements  
and the extended payment profile from  
the OTTs. In addition, it limits the ability  
for us to maximise margins on high-value 
scripted titles as the OTT platforms 
invariably want worldwide rights for  
original commissions. 

We balance our financial exposure through 
building a portfolio of customers and 
programmes, across genres and their 
content life cycle, with successful 
international dramas offsetting the risk that 

32 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Twelve months to 31 December 

ITV Studios UK
ITV Studios US
ITV Studios International
Global Formats and Distribution
Total ITV Studios revenue
Total ITV Studios costs
Total ITV Studios adjusted 

EBITA*

ITV Studios adjusted EBITA margin

* 

Includes the benefit of production tax credits.

Twelve months to 31 December 

Sales from ITV Studios to  

Broadcast and DTC

External revenue
Total ITV Studios revenue

* 

Includes the benefit of production tax credits.

Twelve months to 31 December 

Scripted
Unscripted
Core ITV* and Other
Total ITV Studios revenue

2020
£m

535
234
343
258
1,370
(1,218)

152
11%

2020
£m

472
898
1,370

2020
£m

354
773
243
1,370

2019
£m

725
271
508
318
1,822
(1,555)

267
15%

2019
£m

573
1,249
1,822

2019
£m

520
1,018
284
1,822

Change
£m

Change
%

(190)
(37)
(165)
(60)
(452)
337

(115)

(26)
(14)
(32)
(19)
(25)
(22)

(43)

Change
£m

Change
%

(101)
(351)
(452)

Change
£m

(166)
(245)
(41)
(452)

(18)
(28)
(25)

Change
%

(32)
(24)
(14)
(25)

*  Core ITV includes the soaps and daytime shows produced by ITV Studios for the ITV main channel.

  Suburra is an Italian crime drama produced 
by Cattleya (part of ITV Studios International) 
for Netflix.

  Crank Yankers is a comedy prank show 
produced by ITV America for Comedy Central. 
It had its fifth season in 2020 and has been 
renewed for a sixth.

  Let Love Rule is a new unscripted format 
developed in the Netherlands. To date it has 
been sold to four countries, and was adapted  
as ‘The Cabins’ in the UK.

ITV Studios financial performance  
in 2020
ITV Studios started 2020 with good 
momentum, expecting a good slate of 
programme deliveries over the full year and 
to see revenue growth and a stable margin 
being delivered. The COVID-19 pandemic 
changed this outlook, causing around 230 
of ITV Studios productions globally to be 
paused or impacted as a result of country 
lockdowns and restrictions on working 
practises. While the majority of productions 
were able to resume in the second half of 
2020, the delay in production and delivery 
of a number of our programmes caused ITV 
Studios total revenue to decline by 25% in 
2020 to £1,370 million (2019: £1,822 million), 
with external revenue down 28% to £898 
million (2019: £1,249 million). Total organic 
revenue at constant currency was down 
25%. There was a £3 million unfavourable 
impact from foreign exchange in the year. 

Due to the pause in productions, the 
number of hours delivered in 2020 was 
down 15% year-on-year to 7,120 hours, 
this was lower than the decrease in 
total revenue of 25%, due to the mix 
of productions that were delivered. 
While the year-on-year decrease in 
scripted production hours was lower than 
the decrease in unscripted hours, scripted 
is of higher value and therefore had a more 
significant impact on revenue in the year. 
Scripted revenue was down 32% to 
£354 million (2019: £520 million), with 
unscripted revenue down 24% to 
£773 million (£1,018 million) in the year.

Reflecting our presence in key global 
production markets, 56% of ITV Studios’ 
revenue was generated outside the UK. This 
was marginally lower than the prior year 
(2019: 58%).

Adjusted EBITA was down 43% year-on-year 
at £152 million (2019: £267 million), with the 
adjusted EBITA margin at 11% (2019: 15%) and 
a £1 million favourable impact from foreign 
exchange. While ITV Studios is a largely 
variable cost business, the decline in margin 
reflects the lost revenue, ongoing fixed costs 
in the business, investments of £8 million in 
line with our strategic priorities, and costs 
associated with social distancing guidelines 
and health and safety protocols in 
productions. This more than offset the £63 
million of overhead cost savings delivered in 
the year (£50 million of which are temporary 
and £13 million permanent). While guidelines 
remain in place globally to mitigate the 
transmission of COVID-19, our productions 
will continue to be impacted by increased 
costs to adhere to social distancing and 
safety protocols. Going forward we will 
improve the use of technology and data to 
drive cost and revenue efficiencies, taking 
steps to digitalise processes and use remote 
editing more routinely.

ITV plc  Annual Report and Accounts 2020               33

Scripted

Unscripted

Core ITV

Strategic Report Operating and Performance Review continued

ITV Studios UK
As the largest commercial producer of 
content in the UK, ITV Studios UK is made 
up of nearly 30 production labels, with a 
diverse range of scripted and unscripted 
titles for the UK’s PSBs and OTT platforms. 
The business is built upon many long-
running and recurring titles, the majority of 
which are sold to the Broadcast business for 
transmission on ITV’s family of channels, 
ITV Hub and BritBox UK. The core portfolio 
includes daytime programmes such as: 
Good Morning Britain, This Morning, Loose 
Women; the soaps: Coronation Street and 
Emmerdale; and entertainment 
programmes such as The Voice, Love Island 
and I’m A Celebrity…Get Me Out Of Here! ITV 
Studios UK’s share of original content on ITV 
main channel was up at 68% (2019: 65%), 
however, this is based on a lower available 
network programme budget year-on-year.

In 2020, total ITV Studios UK revenue was 
down 26% to £535 million (2019: £725 
million), and also down 26% on an organic 
basis. Internal sales to Broadcast and Direct 
to Consumer was down 18% across the year, 
with the first quarter of 2020 benefiting 
from the return of Saturday Night Takeaway 
and the new winter series of Love Island. 
From the end of Q1, the rest of the year was 
subsequently impacted by COVID-19 with 
the delay and cancellation of productions. 
This included a lower number of episodes of 
Coronation Street and Emmerdale delivered 
to Broadcast across Q2 and part of Q3, no 
summer series of Love Island and, a lower 
volume of drama deliveries compared 
to 2019, with several planned deliveries 
delayed into 2021. Deliveries in 2020 
included: Saturday Night Takeaway, The Bay, 
Beat The Chasers, The Pembrokeshire 
Murders, The Voice Kids, The Chase, 
I’m A Celebrity…Get me Out Of Here! and 
the winter series of Love Island.

Internal deliveries in the first half of  
2021 should include new and returning 
programmes, Unforgotten, McDonald & 
Dodds, Grace, Vera and the first series  
of The Cabins.

Off-ITV revenues (productions for non-ITV 
channels in the UK) decreased by 39%, 
impacted by the delay of planned deliveries, 
combined with strong comparatives from 
the delivery of 2019 high-end scripted 
commissions, including Noughts & Crosses, 
World on Fire, Poldark and Harlots. 
Offsetting this, was growth from new 
and returning deliveries in 2020, such as:  
The Big Flower Fight for Netflix; The 
Serpent, Four Lives and Ghosts all for BBC; 
and Back and Friday Night Dinner for 
Channel 4. Deliveries in the first half of 2021 
should include: Line of Duty, Vigil and The 
Graham Norton Show all for the BBC; and 24 
Hours in A&E and Countdown for Channel 4.

ITV Studios US
ITV Studios US is a scaled production 
business, providing content to all the major 
networks and cable channels in the US,  
along with every major SVOD platform. It  
has a good foundation of core programmes, 
including unscripted titles with multiple 
seasons and a high volume of episodes, 
which, combined with the output from our 
investment in scripted content over the last 
few years, has enabled the business to grow 
its presence significantly in a highly 
competitive market. This diversity of content 
and customer base has enabled ITV Studios 
US to mitigate some of the impact seen 
from the pandemic. In addition, a number of 
programmes were remotely post-produced 
during this time, many of which were 
delivered in the first half of 2020.

ITV Studios US total revenue declined by 
14% to £234 million (2019: £271 million) 
and 12% to £238 million when adjusted for 
the unfavourable foreign exchange impact. 
Within ITV Studios America (scripted), 
deliveries included Snowpiercer S2 to  
TNT and S1 to Netflix, and Good Witch S6  
to Hallmark. ITV America (unscripted) 
deliveries included: Cannonball to NBC  
and USA, Crank Yankers to Comedy Central,  
Love Island S2 for CBS, and Becoming to 
Disney+ along with core unscripted titles: 
Alone, Marriage Bootcamp and First 48,  
all delivered in the year. Offsetting this  
was strong comparatives in 2019, which 
included the delivery of two seasons of 
Hell’s Kitchen to Fox. 

ITV Studios America has several larger 
scripted programmes which should deliver 
in 2021, these include Physical for Apple TV, 
10-Year-Old Tom for HBO Max, Cowboy 
Bebop for Netflix, the third season of 
Snowpiercer for TNT, and the seventh 
season of Good Witch. Within ITV America, 
deliveries expected in 2021 include Love 
Island S3, Rat In The Kitchen for TBS, The 
Chase for ABC, and Forged in Fire for History. 

The development and commissioning 
pipeline for the ITV Studios US is strong, with 
several large scale unscripted commissions 
in progress with existing and emerging 
SVOD platforms, which have the potential 
for multiple series.

ITV Studios International 
ITV Studios International has production 
bases in Australia, Germany, France, the 
Netherlands, the Nordics, and Italy, where 
we produce original scripted and unscripted 
we produce original scripted and unscripted 
content, as well as local versions of key 
formats developed through our Global 
Formats business. 

Revenue within ITV Studios International 
declined by 32% to £343 million 
(2019: £508 million), and by 32% to 

34 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

£342 million when adjusted for the favourable 
impact of foreign currency. While the pause 
in productions impacted most of our 
territories, the decline was also driven by 
strong comparatives in 2019 which had 
deliveries of high-end scripted titles, such  
as Zero Zero Zero and Gomorrah in Italy,  
and Profilage and Une Belle Histoire in 
France. Deliveries in 2020 included: Love 
Island France for Amazon; Suburra and 
Vampires for Netflix; Paris Police 1900 for 
Canal+, Masantonio for Mediaset; and 
Romulus for Sky Italia.

Productions across all our international 
bases have largely resumed, but with many 
of our large entertainment franchises  
being filmed but with no audience. We  
have scripted productions in France and  
Italy underway but there remain challenges 
operating under COVID-19 restrictions.  
We have a good diversity of shows in our 
portfolio across multiple territories and  
we continue to strengthen the depth of  
our offering.

In 2021 we will continue to focus on growing 
our European scripted business to allow us 
to benefit from the increasing demand for 

locally produced content with global appeal. 
Deliveries expected in the first half of 2021 
should include Summertime for Netflix,  
The Voice in France and Netherlands, The 
Voice Kids in Germany, Love Island in 
Germany and I’m A Celebrity…Get Me Out  
Of Here in Australia and Germany. 

Global Formats and Distribution
Global Formats and Distribution revenues 
were down 19% year-on-year to £258 million 
(2019: £318 million), with nil impact from 
foreign exchange. Much of this decline was 
driven by Global Formats, which had strong 
comparatives due to a number of multi-year 
deals secured for The Voice in 2019, and 
other unrepeated 2019 format licensing 
deals. Global Distribution saw increased 
catalogue sales due to high demand for our 
content globally as networks and platforms 
tried to fill gaps in their schedule left by 
the delay in productions during the year. 
However, this was offset by the delay of new 
scripted and unscripted content in the year. 
Classic British scripted titles such as Marple, 
Vera, Endeavour, Victoria and Poldark sold 
well, with many territories relicensing old 
seasons of programmes. We also benefited 
from the international distribution of 

Snowpiercer to Netflix and Little Birds 
to Starz, Bodyguard entering its second 
window rights, the distribution of natural 
history titles such as Wild Tokyo and India’s 
Wild Karnataka and global sales of Emmy 
and Golden Globe award-winning Schitt’s 
Creek. Unscripted titles such as The Graham 
Norton Show, 24 Hours in Police Custody 
and Autopsy USA also sold well.

In 2021, the full pipeline of new content for 
Global Distribution will be dependent on 
whether COVID-19 restrictions continue to 
impact the filming of productions. However, 
we have a strong slate of new scripted titles 
including Grace, Line of Duty, Vigil and 
The Serpent, and finished tapes sales of 
unscripted formats including The Voice, Love 
Island, Hell’s Kitchen, The Chase and Come 
Dine With Me, all delivering across a number 
of different territories. We will also start the 
pre-selling third-party productions including 
international spy drama, Harry Palmer: 
The Ipcress File, and A Year On Planet Earth, 
a new natural history series.

  Romulus is a scripted production by 

Cattleya for Sky Italia. It is based on the Roman 
mythology story of Romulus and Remus and 
filmed in archaic Latin.

  Good Witch is a scripted production by ITV 

Studios America for the Hallmark Channel. It 
had its sixth season in 2020 and has been 
renewed for its seventh, due in 2021.

  Schitt’s Creek has received critical acclaim 
globally. The six season sitcom started on CBC 
in Canada and Pop TV in the USA, and is also 
available on Netflix. ITV Studios owns the 
global distribution and format rights.

ITV plc  Annual Report and Accounts 2020               35

Strategic Report Operating and Performance Review continued
Strategic Report

Broadcast (M&E)

ITV, through our family of free-to-air 
channels and platforms, offers unique 
audience scale and reach, as well as more 
targeted demographics demanded by 
advertisers. The ITV Hub, the online home 
for content on our family of channels,  
has grown rapidly over a number of years, 
driven by viewers’ appetite for our 
content on catch up, VOD and simulcast. 
Through our Direct to Consumer business, 
we are building relationships with 
consumers who are increasingly willing  
to pay to engage with our brands, content 
and intellectual property (IP). This is 
through SVOD, competitions, voting, live 
events, gaming and merchandising. Data 
and technology are key to evolving our 
broadcast business and driving revenue 
growth and new revenue streams.

The media market environment in which 
we operate is dynamic. The viewing and 
advertising landscape is evolving rapidly 
and becoming increasingly competitive, 
and our Broadcast business is constantly 
adapting. COVID-19 accelerated some of 
the changes we were already seeing 
presenting both challenges and 
opportunities. Our strategy is designed  
to mitigate the long-term impact of 
changing viewing patterns, and we are 
increasing the pace of implementation. 

As part of our More than TV strategy and 
to better reflect and serve changing 
viewing habits, the Broadcast business 
has been restructured, creating a new 
Media and Entertainment division which 
is effective from 1 April 2021 with two 
business streams – Broadcast and 
On-Demand. The Broadcast business will 
remain the home of ITV main channel and 
will continue to deliver ITV’s USP of mass 
simultaneous reach and unmissable 
content. The On-Demand business will 
focus on digital product development  
and digital growth for ITV, providing new 
content that appeals to audiences who 
already do most or all of their viewing  
on demand, and will serve it to them in 
whatever way they want to access it. 

36 

ITV plc  Annual Report and Accounts 2020

  The Pembrokeshire Murders was produced 

by World Productions for ITV. It was delivered 
in 2020, and broadcast in January 2021. It is the 
biggest drama on television to date in 2021, 
with the series averaging 12.1 million viewers 
across all devices. 

  Who Wants To Be A Millionaire had its 

sixth series with Jeremy Clarkson as the 
presenter. It remains a popular entertainment 
game show on ITV.

  The Virtual Grand National was broadcast 
on ITV following the cancellation of the annual  
live race due to COVID-19. It included 40 virtual 
horses and riders and used technology and 
data to determine how the race would have 
been run, and the most likely winner.

Strategic Report

Governance

Financial Statements

Additional Information

Continuing to deliver  
unrivalled audiences
ITV’s on-screen viewing in 2020 benefited 
from lockdown restrictions in the UK, with 
more people at home watching linear 
television. Total ITV viewing (which 
combines live viewing of ITV channels, 
recorded and VOD) was up 1%, with ITV main 
channel share of commercial impacts (SOCI) 
up 2% to 25.8% (2019: 25.3%). ITV main 
channel SOV and ITV Family SOV, however, 
declined by 1% and 4% respectively to 16.7% 
and 22.2% (2019: 16.9% and 23.2%) partly 
impacted by the volume of news output on 
the BBC, fewer episodes of the soaps and 
less new content as a result of COVID-19. 
Despite this, ITV main channel had its 
third-biggest SOV in a decade. 

Total broadcaster TV viewing (live and catch 
up viewing to broadcast channels including 
TV VOD) was up 6% in the year, benefiting 
from the increase in viewing on the BBC, 
along with Channel 4 (with increased 
viewing for The Great British Bake Off and 
Gogglebox), and Sky (due to increased 
viewing for its box sets and football). Total 
TV set viewing, which includes unmatched 
viewing (content that cannot be matched to 
broadcast TV such as SVOD, YouTube, games 
consoles) was up 15% and driven by the 
significant increase in viewing on SVOD 
platforms during the year (Source: BARB). 

With the lack of on-demand viewing drivers 
such as the absence of summer Love Island, 
fewer episodes of the soaps, lower volumes 
of new content following the pause in 
production and no major sporting event, 
online viewing (which measures the total 
number of hours viewers are spending 

online) on the ITV Hub was down 5% 
year-on-year. Within this, simulcast viewing 
hours were up 13% in the year, as more 
viewers used the ITV Hub as a destination 
for live viewing via connected TVs and 
streaming devices. The growth of the ITV 
Hub is a key part of our strategy. We have a 
number of initiatives focused on improving 
the user experience and content to help 
drive strong viewing over the coming year. 
Further details are included in the ITV Hub 
section on the following page. In addition,  
as part of the restructure of the Broadcast 
business, we will assess the appropriate 
allocation of the network schedule cost 
between our linear channels and AVOD to 
balance our ability to deliver mass audiences 
and increase on-demand viewing. 

On average the number of minutes of 
television viewers watched per day in 2020 
was 192 minutes (C7 total broadcast TV 
including catch up), up 5% on the previous 
year (2019: 183 minutes), this is the first time 
growth has been seen in total broadcast TV 
viewing since 2010. Despite the decline in 
SOV and online viewing, ITV delivered 
record-breaking audiences both in linear and 
on-demand, with programming such as Des, 
Quiz, I’m A Celebrity…Get Me Out Of Here! 
and The Chase. During the day, most of our 
daytime shows had their strongest viewing 
in years, including Good Morning Britain, 
This Morning and Loose Women. However, 
during peak hours, our share of linear 
viewing was impacted by the factors 
mentioned previously and the significant 
increase in viewing on SVOD platforms, 
particularly amongst 16-34s. While younger 
viewers are watching less linear television 
than they used to, television still reaches  
on average, around 80% of young people 

  Bradley Walsh and Son: Breaking Dad 

returned for its second series on ITV. It 
averaged 5.6 million viewers and was ITV’s  
third biggest factual show in 2020.

each week. Through delivering great 
content such as Saturday Night Takeaway, 
winter Love Island and Gordon, Gino and 
Fred: Road Trip, we were able to reach them 
both through linear and online, with ITV 
main channel being the most-watched 
channel for 16-34s in 2020 (Source:  
BARB C7 viewing).

On ITV main channel, Coronation Street and 
Emmerdale maintained their position as  
the UK’s two largest soaps, with Coronation 
Street increasing its audience year-on-year. 
We successfully aired a range of new 
programmes, including four of the top five 
most-watched new dramas such as Des – 
ITV’s biggest new drama ever, White House 
Farm and Van Der Valk; new entertainment 
shows, including The Masked Singer and 
Beat The Chasers – the two biggest new 
entertainment series launches in 13 years; 
and successful factual entertainment, 
including; Bradley Walsh & Son: Breaking 
Dad, Gordon, Gino and Fred: Road Trip, and 
Long Lost Family: Born Without A Trace. We 
continue to drive significant audiences with 
our returning brands such as The Voice, 
Britain’s Got Talent, and I’m A Celebrity…Get 
Me Out Of Here! – which was the most-
watched entertainment series of the year. 
Our news programming performed well, 
with our national weekday bulletins 
increasing their share year-on-year. Viewing 
was however impacted by the decision to 
cancel or postpone the majority of sporting 
tournaments and live entertainment  
shows including the European Football 
Championships, horse racing and the 
summer series of Love Island. The delay  
in delivery of a number of programmes, 
particularly scripted, arising from the pause 
in production in ITV Studios and other indies 
also had an impact on viewing. 

We continue to target the demographics 
most highly demanded by advertisers – 
particularly young and male audiences – 
through our family of channels and online.

On ITV2, SOV and SOCI for 16-34s were  
down 27% and 25% respectively, with  
the cancellation of the summer series of 
Love Island and less new content, having  
a significant impact on the schedule.  
Despite this, ITV2 remained the most-
watched digital channel for 16-34s for  
the fourth year in a row. This was helped  
by the winter series of Love Island, Ibiza 
Weekender, and several box-office films.

On ITV3, ABC1 adults SOV was up 6% in the 
year due to the strong slate of classic 
dramas which appealed to the increased 
number of people at home looking for 
quality content to watch. Programmes 
included Downton Abbey, Midsomer 
Murders and Vera, as well as repeats of 
Emmerdale and Coronation Street. 

ITV plc  Annual Report and Accounts 2020               37

BritBox
BritBox UK has seen good growth in 
subscriptions in the year, and as expected, 
the lockdown restrictions along with the 
increase in content and distribution of the 
service, increased the number of customers 
signing up for the free trial period. We have 
continued to see strong subscriber appeal 
and in January 2021 we had over 500,000 
subscriptions, which was ahead of our 
business plan. Conversion and churn rates 
are in line with our plan. Distribution of 
BritBox UK was extended during the year, 
with the roll out through BT and EE, the 
service now available on over 20 million 
devices and to 65% of streaming 
households. It has also reached over 90% 
brand awareness in the UK (Source: YouGov). 
We are continuing to explore opportunities 
to expand the distribution of BritBox UK and 
are working with a number of platforms to 
enable this. During the year Channel 4 and 
Film4 content became available on the 
platform and we saw the launch of our first 
original commission, Spitting Image, which 
helped drive a ten-fold increase in 
subscriptions to the service. Spitting Image 
has been recommissioned for a second 
series in 2021, with four original dramas, and 
one factual expected to launch on the 
service across 2021 and 2022. The first will 
be The Beast Must Die, and Secrets of the 
Krays in the first half of 2021, followed by 
Magpie Murders, Crime and A Spy Amongst 
Friends. The content pipeline for BritBox UK 
is healthy with further originals currently 
in development.

Strategic Report Operating and Performance Review continued

On ITV4, Male SOV was down 1%, impacted 
by the loss of sport in the schedule, such  
as the Isle of Man TT, Tour of Britain and 
Yorkshire and the Snooker Tour 
Championship. The return of live sport with 
snooker and horse racing in June helped to 
mitigate some of this viewing decline.

We have a strong schedule in 2021 with  
new and returning dramas including: The 
Pembrokeshire Murders, Finding Alice, 
Grace, Viewpoint, The Bay, Marcella, 
Unforgotten, McDonald & Dodds and Vera; 
and new and returning entertainment 
including: The Masked Singer, Saturday 
Night Takeaway, The Cabins, and the 
summer series of Love Island. Our sporting 
schedule includes the Rugby Six Nations  
and the rescheduled European Football 
Championships, along with the FA Cup  
which we will start broadcasting in the 
second half of 2021.

While there remains a risk that some 
programmes due to broadcast during the 
year, may be delayed due to continued 
COVID-19 restrictions, being an integrated 
producer broadcaster puts us in a unique 
position enabling us to work with ITV 
Studios to develop filming plans on key 
programmes, and to source additional 
library content for our channels. 

Spontaneous consideration amongst all 
adults and light viewers was down 3.3 
percentage points and 2.5 percentage 
points respectively year-on-year, mainly 
impacted by the growth in SVOD brands 
during the pandemic. Our decline was less 
than that of the BBC demonstrating the 
high-quality of our content and the positive 
impact of our marketing investment.

Growing and enhancing our AVOD and 
SVOD propositions
Our AVOD proposition is the ITV Hub in the 
UK and our SVOD propositions are ITV Hub+, 
BritBox UK, BritBox International in the US, 
Canada and Australia, and Cirkus in the 
Nordics, Germany, Austria and Switzerland. 

ITV Hub 
The ITV Hub has 32.6 million registered user 
accounts (31 December 2019: 30.8 million) 
and is available on 28 platforms, and is 
pre-installed on the majority of connected 
televisions currently sold in the UK. 

During 2020, despite the challenges 
presented by the COVID-19 pandemic, we 
continued to invest in, and deliver the Hub 
acceleration plan which is a key part of the 
More than TV strategy. There has been a 
process of continued enhancement and 
improvement in the ITV Hub over the last 
two years, focused on redesigning the 
interface on all platforms to further 
improve the overall user experience, 
increasing personalisation, prominence 

and distribution to make it a destination 
for viewing our content, and integrating 
BritBox UK, to make the transition to the 
service seamless. We have also redesigned 
the ITV News online site. During 2020 we 
strengthened the content available  
through extending the catch up window  
for content from 30 days to 12 months; 
trialling short-form content on iOs and  
itv.com; showing live exclusive events  
such as British Touring Cars, and had the 
re-run of the 1996 European Football 
Championship and the 2003 Rugby World 
Cup. We also launched a ‘Continue 
Watching’ option, a recommendations  
rail, and a ‘My List’ function.

Our investment in the ITV Hub in 2021 will 
be focused on further accelerating its 
growth to make the ITV Hub a destination, 
not just catch up service, along with rolling 
out the redesign across connected TVs.  
We plan to trial a new windowing strategy 
which will include: increasing the number of 
dramas series we make available in full on 
the ITV Hub once the first episode launches 
on linear – such as Finding Alice, The Bay 
and Marcella; having exclusive content 
including spin-offs from large 
entertainment shows such as The Masked 
Singer and Saturday Night Takeaway; and 
increasing the curation of content using our 
vast archive. We will also focus on the 
increased distribution of the ITV Hub on new 
platforms and TVs. In 2021 we would expect 
our investment to drive an increase in online 
viewing and monthly active users.

ITV Hub+ 
The ITV Hub+ offers an ad-free subscription 
version of the ITV Hub with content 
download capability. The number of 
download capability. The number of 
subscriptions at the end of December 2020 
subscriptions at the end of December 2020 
was c410,000 which was broadly in line with 
was c410,000 which was broadly in line with 
2019. The absence of key programming, 
2019. The absence of key programming, 
a lower volume of new content along 
a lower volume of new content along 
with travel restrictions resulting in people 
with travel restrictions resulting in people 
not requiring download functionality or EU 
not requiring download functionality or EU 
portability, all had an impact on our ability 
portability, all had an impact on our ability 
to drive new subscriptions in the year.  
to drive new subscriptions in the year. 
We continued our process of 
We continued our process of 
improvement on ITV Hub+, launching 
improvement on ITV Hub+, launching 
an annual subscription pass, 
an annual subscription pass, 
incorporating programme 
incorporating programme 
download functionality on 
download functionality on 
Android devices and 
integrating in-app 
purchases on Amazon.  
At 31 December 2020,  
EU portability on ITV Hub+ was 
EU portability on ITV Hub+ was 
disabled as the Brexit transition 
disabled as the Brexit transition 
period ended. In 2021 we would expect 
period ended. In 2021 we would expect 
the return of key entertainment shows 
the return of key entertainment shows 
and sport to positively impact our Hub+ 
and sport to positively impact our Hub+ 
subscriptions and we will focus on other 
subscriptions and we will focus on other 
initiatives including embedding Google 
initiatives including embedding Google 
Play billing in the app and creating 
Play billing in the app and creating  
more upselling opportunities for 
more upselling opportunities for  
ITV Hub+ within the ITV Hub. 
ITV Hub+ within the ITV Hub. 

38 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Our international BritBox joint venture with 
the BBC is currently available in the US, 
Canada, and Australia, and provides an 
ad-free SVOD service offering the most 
comprehensive collection of British content 
available in those territories. Subscriptions 
have grown strongly, increasing by 50% in 
the US and Canada in 2020. We now have 
over 1.7 million BritBox subscriptions 
internationally. We are planning a phased 
roll out of BritBox in up to 25 countries, with 
South Africa expected to launch in 2021. The 
countries we have identified are those 
where research indicates we could launch 
the service profitably, managing our SVOD 
rights more effectively and drive more value 
from them. Our funding for the next phase 
of the roll out will be from our share of 
BritBox US cashflows, which is a profitable 
service, and we will undertake a full business 
case review for each territory before 
deciding to launch.

Across all our SVOD services (including Hub+) 
we now have over 2.6 million 
subscriptions globally.

Strong linear and online advertising 
proposition 
While the COVID-19 pandemic and uncertain 
outlook led advertisers to reduce their total 
advertising spend, our Commercial team 
continued to work very closely with 
advertisers and agencies during the year to 
create relevant and innovative marketing 
and advertising opportunities. They helped 
brands to market themselves in a way that 
was socially responsible and reflected the 
mood of the nation. During the height of the 
pandemic, the team hosted weekly webinars 
reaching over 3,000 customers and sent 
weekly updates to all our customers during 
this time. We removed the late booking 
penalty for advertisers and had no charges 
for making amendments to existing 
campaigns to give advertisers as much 
flexibility as possible during the uncertain 
backdrop. ITV Creative remained operational 
and was able to help advertisers film and 
produce campaigns. Some of the innovative 
campaigns we were involved in included BT 
providing technology tips in the wake of the 
pandemic, The People’s Ad Break, Waitrose 
Pick For Britain, and Just Eat taking over an 
ad break to support Britain Get Talking, our 
mental health campaign. 

  Spitting Image was the first original for 

BritBox UK. It helped drive a ten-fold increase in 
subscriptions to the service and has been 
recommissioned for a second series in 2021.

  The Martin Lewis Money Show is produced 
by Multistory Media (part of ITV Studios UK) and 
started its tenth series in 2020. It was one of the 
first productions to restart filming in the UK, 
with a number of ‘specials’ across March to July. 

  ITV partnered with BT for an innovative 
advertising campaign to promote technology 
tips following the first lockdown in the UK.

Television remains one of the most efficient 
and effective mediums for advertisers to 
achieve mass reach and in 2020, ITV 
delivered 94% of all commercial audiences 
over three million and over five million.  
As viewing and advertising become more 
fragmented, the scale and reach of 
advertising that television, and particularly 
ITV, delivers becomes increasingly valuable. 
We provide a safe, trusted, measured and 
transparent environment in which to 
advertise, and television generates the 
highest return on investment of any media. 
With the significant increase in television 
viewing volumes, combined with the decline 
in advertising revenue, there was 50% to 
60% deflation in the cost of television 
advertising during the height of the 
pandemic compared to before the 
pandemic. With the proven return on 
investment which television offers, we set 
up ITV AdVentures, aimed at encouraging 
digitally native brands to advertise on 
television for the first time, including car 
insurance brand By Miles, pregnancy app 
Peanut, business-to-business comparison 
site Bionic, and Butternut Box, a subscription 
service dog food brand. 

The focus going forward will be to continue 
to build deep strategic relationships with 
our advertisers and the Commercial team 
has a number of initiatives underway to help 
drive this. This includes ITV Backing Business, 
making it as flexible as possible for British 
businesses to advertise on television, 
providing them with marketing support and 
a wealth of resources to help them return 
to growth. We also forged partnerships 
between Backing Business and established 
advertisers, such as NatWest’s business 
banking unit, as they launched a 
competition for small businesses to win 
advertising creative; and with Facebook 
Portal to help people connect with their 
friends and families over Christmas. In 
addition, we created ITV Home Planet,  
a new initiative for sustainable brands to 
encourage viewers to reduce their carbon 
footprint, with Quorn (meat substitute 
brand) becoming ITV’s first brand partner.

During 2021 we will also continue to  
explore linear addressable advertising 
opportunities.

Online video advertising on the ITV Hub 
delivers targeted demographics in a 
high-quality, trusted and measured 
environment for advertisers. We have  
now rolled out Planet V, our scaled 
programmatic addressable advertising 
platform, to the majority of major agencies, 
with around 85% of all customer orders now 
managed on the platform. Planet V is 
designed and deployed as a self-service 
platform for advertisers and agencies, 
enabling them to plan and buy ITV Hub 
inventory seamlessly and cost effectively, 

ITV plc  Annual Report and Accounts 2020               39

Strategic Report Operating and Performance Review continued

create bespoke audiences, add their first 
party data and monitor their campaigns  
via a custom built user interface. Our 
Commercial business is therefore able to 
offer our clients the best of both worlds, 
mass audiences with simultaneous reach on 
linear channels, and addressable targeting 
at scale around our premium inventory on 
the ITV Hub. We have also agreed our first 
third-party partnership with Samsung Plus 
TV for their inventory to be plannable and 
buyable via Planet V.

We have recently invested in InfoSum, a 
data and identity infrastructure company, 
to augment Planet V’s first party data 
capabilities. Infosum allows us to merge 
advertisers first-party data with ITV’s data, 
in a secure and compliant way. This will 
enable more granular targeting and 
measurement across ITV’s premium video 
inventory, providing the capability to build 
new and more powerful audience segments, 
at scale, unique to each advertiser. 

To provide more insight into the 
effectiveness of television advertising,  
ITV has joined Channel 4 and Sky to launch  
a new total television advertising 
measurement system in the UK. CFlight 
(designed by NBCU in the US) is a post-
campaign online evaluation tool, using 
combined linear television and Broadcaster 
VOD (BVOD) data to show advertisers and 
media agencies what the overall advertising 
exposure is for television advertising, 
including reach and frequency metrics.  
This will give advertisers and agencies a 
unique view of the coverage achieved by 
their commercial campaigns across both 
linear and BVOD. We expect this to be 
available during 2021.

Broadcast financial performance in 2020 
Broadcast total revenue was down 8% in the 
year at £1,890 million (2019: £2,063 million). 
This decline was entirely driven by a 
decrease in total advertising revenue  
which was down 11% to £1,577 million  
(2019: £1,768 million) in 2020. Within this 
VOD advertising revenues up 17%.  
Broadcast non-advertising revenues were 
up 6% in the year to £313 million (2019:  
£295 million) with growth across all areas. 
Further detail on the year-on-year 
movement in revenue is detailed below.

Total costs within Broadcast were down  
8%, primarily driven by lower schedule costs, 
which were down 14% to £935 million (2019: 
£1,091 million) due to the cancellation or 
delay of programming impacted by the 
pandemic. This included the UEFA European 
Football Championship, the summer series 
of Love Island, a reduction in episodes of the 
soaps and the delay of some scripted titles 
into 2021. It is expected that schedule costs 
in 2021 will return to previous levels of 
around £1.1 billion. Variable costs were up 

40 

ITV plc  Annual Report and Accounts 2020

20% at £161 million (2019: £134 million), 
mainly driven by costs for marketing and 
content for BritBox UK and higher 
interactive costs associated with the 
increase in revenue and prize costs in the 
year. Broadcast infrastructure and overhead 
costs decreased by 1% to £373 million, 
with additional overhead costs associated 
with BritBox UK and Planet V, along with 
investments of £8 million in data, the ITV 
Hub, ITV Hub+ and technology in line with 
our strategic priorities. This was offset by 
£53 million of cost savings made across 
Broadcast (£45 million of which are 
temporary and £8 million are permanent).

The 2020 net investment in BritBox UK was 
£49 million (2019: £19 million) with venture 
losses of £59 million (2019: £21 million), both 
of which were in line with expectation. We 
anticipate that as we build BritBox UK’s 
subscriber base, it will remain in the net 
investment phase for several years. 

Broadcast adjusted EBITA (excluding BritBox 
UK) was down 1% to £480 million (2019: 
£483 million), with a margin of 25% (2019: 
23%). Total Broadcast adjusted EBITA 
(including BritBox) was down 9% to £421 
million (2019: £462 million), with a 22% 
margin (2019: 22%).

Within exceptional items we have included 
a £23 million impairment to sports rights, 
reflecting the impact of COVID-19, along 
with changing forecasts of audience mix 
and revenues for certain sporting events. 
We have also included a £19 million onerous 
contract provision for one of our satellite 

transponders which we are no longer 
utilising. See the exceptional items note 
within the Finance Review for further detail.

Total advertising revenue (TAR)
At the start of 2020, there was good 
momentum in total advertising with 
revenues in Q1 up 2%, preceded by two-
quarters of growth in the second half of 
2019. However, the COVID-19 pandemic had 
a severe negative impact on advertising 
demand from Q2. The announcement of the 
UK government imposed lockdown and 
containment measures in March, caused an 
almost immediate decline in advertising, 
with many brands reducing, or stopping 
their advertising spend completely. Total 
advertising in Q2 2020 was down 43%, the 
most severe decline in the history of TV. We 
saw trends improve in Q3 with TAR down 7% 
and in Q4 with TAR up 3%, as advertisers 
spent more in advance of Christmas with 
confidence boosted from the 
commencement of the roll out of the 
COVID-19 vaccine.

Most advertising categories decreased their 
spend during 2020, with categories such as 
Airlines and Travel, Entertainment and 
Leisure, and Retail being the hardest hit as 
travel restrictions were imposed and shops, 
leisure facilities and showrooms were 
closed. While the spend from online brands 
(excluding gambling) also declined in the 
year, they declined less than most 
categories and we did see increased spend 
from social networking brands, OTT 
platforms and food delivery brands, who 
benefited from people being at home. 

Twelve months to 31 December 

Total advertising revenue
Direct to Consumer
SDN
Other revenue
Broadcast non-advertising 

revenue

Total Broadcast revenue
Network schedule costs
Variable costs
Broadcast infrastructure and 

overheads

Total Broadcast costs 
Total Broadcast adjusted EBITA*
Total adjusted EBITA margin
BritBox UK venture loss**
Adjusted EBITA Broadcast  

(ex BritBox UK)

Adjusted EBITA margin  

(ex BritBox UK)

2020
£m

1,577
87
73
153

313
1,890
(935)
(161)

(373)
(1,469)
421
22%
59

480

25%

2019
£m

1,768
84
69
142

295
2,063
(1,091)
(134)

(376)
(1,601)
462
22%
21

483

23%

Change
£m

Change
%

(191)
3
4
11

18
(173)
156
(27)

3
132
(41)

38

(3)

(11)
4
6
8

6
(8)
14
(20)

1
8
(9)

-

(1)

  *  There are no adjusting items within Broadcast EBITA.

**   BritBox UK venture loss includes the cost of advertising on ITV, and the acquisition of programmes from ITV Studios. 

The venture loss better reflects the stand-alone performance of BritBox.

Strategic Report

Governance

Financial Statements

Additional Information

Government, Charities and Other, Publishing 
and Broadcasting, Cosmetics and Toiletries, 
and Household Stores were key categories 
which grew spend in the year. 

VOD advertising revenue on the ITV Hub  
was up 17% in the year, with the second  
half of 2020 seeing strong demand 
from advertisers.

The current advertising environment remains 
challenging, and the tightening of restrictions 
at the end of 2020 and further national 
lockdown introduced at the beginning of 
January 2021, has impacted Q1 2021 with TAR 
expected to be down around 6%. March is 
expected to be up around 8%, and April up 
between 60% and 75%, with January to April 
up between 5% and 7%. This assumes there is 
no change in the current planned restrictions.

Direct to Consumer 
Direct to Consumer (DTC) generates revenue 
directly from the customer and includes ITV 
Hub+, competitions, merchandise, live events 
and gaming. DTC revenue does not include 
BritBox UK (which is included within Other 
Revenue) or BritBox US/Australia (which is 
included within JVs and Associates).

In 2020, DTC revenue increased by 4% to 
£87 million (2019: £84 million) 
predominantly due to an increase in 
competitions revenues which performed 
strongly across the schedule. Daytime was 
particularly important, which corresponded 
with the increase in viewers, and also 
programming such as Saturday Night 

Takeaway and I’m A Celebrity…Get Me Out 
Of Here! Our rebranded competitions portal, 
ITV Win, has seen a significant uplift in 
traffic in the year, with an increasing 
proportion of competitions revenue being 
generated through it. We will continue to 
extend the offering and marketing around 
ITV Win in 2021.

Partly offsetting some of the DTC growth 
in the year, was the absence of pay per view 
boxing revenues included within the 2019 
comparatives, along with a decline in live 
events revenue. All our live events were 
closed in line with government restrictions 
from March. Events such as the Coronation 
Street set tour and Emmerdale village tour 
and studio experience are linked to our 
production sets and therefore are likely 
to remain closed until social distancing 
guidelines are eased further. Our branded 
Ninja Warrior Experiences around the UK 
are managed by third parties and opened 
briefly when restrictions were relaxed. Our 
I’m A Celebrity…Get Me Out Of Here! leisure 
attraction in the UK which was due to launch 
in 2020, has been delayed until the first half 
of 2021. These initiatives help build 
relationships directly with our viewers and, 
while the current environment has impacted 
our ability to generate revenues, we will 
continue to have a focused approach to 
opportunities in this area. With the 
restructure of Broadcast, gaming, live events 
and merchandising revenues around our IP 
will move to Global Formats and Distribution 
within ITV Studios from 2021. The impact to 
Broadcast from the reclassification of this 
revenue stream will be small.

SDN
SDN generates revenue by licensing 
multiplex capacity to broadcast channels, 
radio stations and data providers on digital 
terrestrial television (DTT) or Freeview. 
Currently, the SDN platform utilises the 
radio spectrum licensed to it to provide 
capacity for 18 broadcast channels and 
a number of data and radio services. 

SDN customers include ITV and third parties, 
with external revenue (non-ITV) increasing 
by 6% in the year to £73 million (2019: £69 
million), driven by the launch of two new 
video streams in January 2020. 

SDN’s current multiplex licence expires 
towards the end of 2022. The Government 
is currently consulting on the future of the 
SDN licence (as well as most of those held 
by Arqiva, the BBC and Channel 4). The 
consultation indicated that the Government 
is seeking to renew the licence and not to 
hold an open competition, though the 
period of the possible renewal is not yet 
determined. The Government recognises 
the need to ensure that Ofcom can 
undertake the renewal of these licences 
sufficiently in advance of their expiry in 
2022, and is aiming for the amended 
legislation to come into force during 2021.

In 2022 and 2023, some long-standing 
contracts which were agreed at the peak of 
the DTT capacity market ten years ago will 
come to an end, which we expect these to 
revert to current market rates.

Other revenue
Other revenue includes revenue from 
platforms, such as Sky and Virgin, and 
third-party commissions, e.g. for services we 
provide to STV, along with subscription 
revenue for BritBox UK. This is up 8% 
year-on-year to £153 million (2019: £142 
million) predominantly due to BritBox UK 
which has seen good growth since its launch 
in 2019 and has benefited during the 
pandemic. A reduction in third-party 
commission due to the corresponding 
decline in NAR in the year partly offset 
this growth.

  Don’t Hate The Playaz returned for a third 
series on ITV2 in 2020. The comedy game show 
is popular for 16-34s, with over half the 
audience being within this demographic.

  The Six Nations Rugby Championship had 
seven matches across 2020 on ITV, with some 
being postponed due to COVID-19. The England 
vs. Wales match had the biggest audience with 
5.3 million viewers.

ITV plc  Annual Report and Accounts 2020               41

Strategic Report

Social Purpose
Social purpose is central to ITV’s  
More than TV strategy. ITV is a creative 
force that does more than entertain – 
it makes a difference to British  
culture in a way that global 
competitors cannot. With the huge 
reach of our platforms, much-loved 
shows and creative talent, ITV has 
a unique ability to drive meaningful 
change by reflecting and 
shaping culture.

Our Social Purpose strategy, Shaping Culture for 
Good, is built on four priorities: Better Health, 
Diversity and Inclusion, Climate Action and Giving 
Back, each with goals on and off screen, which 
were set in 2019. We identified better mental and 
physical health as the cause we want to be known 
for and it is where we focus our major behaviour 
change campaigns.

The performance of our campaigns is monitored 
through extensive research commissioned from 
YouGov and other partners. Performance and 
plans are reviewed by the Board annually and 
Management Board quarterly. The Studios and 
Media and Entertainment Boards review progress 
against environmental targets quarterly and 
progress against diversity targets biannually.

Our social purpose goals align with the UN’s 
Sustainable Development Goals (SDGs). The 
following nine SDGs are those where we believe 
ITV can make the most significant contribution. 

Mental Wellness

Britain Get Talking 

Throughout 2020 we continued 
our award-winning campaign 
supported by the charities Mind 
and YoungMinds to encourage 
people to improve mental 
wellbeing by staying connected. 
It is the UK’s most recognised 
mental health campaign for the 
second year running.

The campaigns
COVID-19 lockdown restrictions 
in the UK and around the world 
created a real risk to mental 
health. ITV launched a campaign 
before the UK lockdown began 
to encourage people to stay 
connected to reduce stress and 
ease the anxiety of loneliness. 
Ant and Dec spoke at the end 
of Saturday Night Takeaway, 
talking to 7.5 million viewers, 
about the importance of 
keeping in touch. In addition, 
we broadcast over 200 
messages of support from over 
100 celebrities and from ITV 
viewers, all about staying in 
touch while we stayed at home. 
The campaign further extended 
its reach through brand 
partnerships with TalkTalk 
and Just Eat.

Our priorities:

Better Health

Inspiring change in 
how we look after our 
mental and physical 
health.

Our goal

Encourage 

10 million 

people to take action to 
improve their mental or 
physical health by 2023.  
(2 million each year  
from 2019)

Sustainable Development Goals

ITV puts the power of TV 
behind behaviour change 
campaigns. We have created 
a distinctive approach  
which is built around: 
encouraging preventative 
action; being disruptive; 
always entertaining;  
learning from experts; and 
demonstrating results.

Off-screen we also have  
a real focus on the wellbeing 
of our people, producers  
and participants.

42 

ITV plc  Annual Report and Accounts 2020

 
Mental Wellness

Britain Get Talking 

Throughout 2020 we continued 

our award-winning campaign 

supported by the charities Mind 

and YoungMinds to encourage 

people to improve mental 

wellbeing by staying connected. 

It is the UK’s most recognised 

mental health campaign for the 

second year running.

The campaigns

COVID-19 lockdown restrictions 

in the UK and around the world 

created a real risk to mental 

health. ITV launched a campaign 

before the UK lockdown began 

to encourage people to stay 

connected to reduce stress and 

ease the anxiety of loneliness. 

Ant and Dec spoke at the end 

of Saturday Night Takeaway, 

talking to 7.5 million viewers, 

about the importance of 

keeping in touch. In addition, 

we broadcast over 200 

messages of support from over 

100 celebrities and from ITV 

viewers, all about staying in 

touch while we stayed at home. 

The campaign further extended 

its reach through brand 

partnerships with TalkTalk 

and Just Eat.

Strategic Report

Governance

Financial Statements

Additional Information

For Mental Health Awareness 
Week in May, the focus turned  
to connecting with those 
outside our inner circle. Again, 
20 well-loved ITV faces joined  
in the campaign and it was 
accompanied by a series of 
animated adverts encouraging 
people to get in touch.

ITV launched a fundraiser on 
World Mental Health Day to 
help support the vital helplines 
provided by Mind, YoungMinds, 
SAMH and CALM. Inspired by  
the campaign, the UK 
government pledged an 
additional £1 million to support 
mental health helplines, 
announced on air, during the 
final of Britain’s Got Talent. 

The results

6.4 million 

people started a 
conversation1 with friends 
or family as a result of the 
campaigns, in 15 million 
phone calls and 27 million 
text messages 

£1.4 million 

was generated for mental 
health helplines

Eat Better

Eat Them To 
Defeat Them 

In February 2020, ITV continued 
its partnership with Veg Power 
to encourage children to eat 
vegetables.

The campaign
Following impressive results in 
2019, Eat Them To Defeat Them 
returned in 2020 with six brand 
new ten-second adverts, each 
focusing on a different 
vegetable. These ran alongside 
the original adverts over seven 
weeks of family-focused 
commercial airtime. 

Sky and Channel 4 also joined 
in to support with commercial 
airtime as part of our shared 
£10 million commitment to 
supporting children’s health 
from 2020-2022

The results

9 out of 10 
households 

The campaign reached nearly 
9 out of 10 households with 
4-9 year olds2

425,000 

children took part in the 
campaign in schools3

217 million 

additional portions of 
vegetables were sold as 
a result of the campaign4

Move More

Daily Mile

ITV began supporting the Daily 
Mile in 2018, an initiative that 
encourages school children to 
complete 15 minutes of daily 
exercise. In 2020 we continued 
to support this through regional 
News coverage and a September 
on air campaign with the 
message ‘It’s never been more 
important to get back moving 
with the Daily Mile’.

The results5

Over 70,000 

more children are doing the 
Daily Mile as a result of the 
September campaign

1.63 million

Since ITV began supporting 
the Daily Mile in April 2019, 
1.63m more children are 
doing the Daily Mile, in over 
6,000 more schools

1.  Source: Extrapolated from YouGov, May 2020, Sample: 2078 UK adults
2. Source: BARB
3. Source: Data supplied by VegPower, 2020
4.  Source: PearlMetrics econometric analysis of sales factors, 2020
5. Source: Daily Mile schools registrations, supplied by the Daily Mile

ITV plc  Annual Report and Accounts 2020 

43

Strategic Report Social Purpose continued
Strategic Report

Additional response to COVID-19

In addition to our planned 
campaigns, ITV helped promote 
public health messages and 
raise morale during the 
pandemic.

Colleague wellbeing

The wellbeing of colleagues 
continues to be a priority. 
Further detail on how we 
have engaged with, and 
supported the mental health 
and wellbeing of our 
colleagues during the 
pandemic is included in the 
Chief Executive’s Report and 
Our People section.

1. Source: BARB
2.  Source: YouGov, June 2020, Sample: 

2,023 UK Adults

3. Source: BARB
4.  Source; YouGov, July 2020, Sample: 

1,105 UK Adults

5. Source: NHS Charities Together

Stay at Home

Handwashing

NHS Day

Public Health England 
approached ITV for help in 
encouraging people to stay at 
home during the first lockdown.

The campaign
In May 2020 we developed  
two irreverent campaigns on 
ITV2 and ITV4, to encourage 
audiences to rethink their 
decisions on breaking  
lockdown rules.

The results

5.7 million 

The campaign reached 
5.7 million adults1 

25%

of those who saw the 
campaign said they were 
more aware of why they 
shouldn’t break lockdown, 
and 

24% 

said they were more 
motivated to stay at home2

The campaign
Handwashing is considered one 
of the simplest and most 
effective ways of preventing the 
spread of COVID-19. To make the 
public health message around 
handwashing more engaging, 
we translated the critical 
handwashing time of 20 
seconds into something 
relatable for our young viewers. 
We created a series of 
20-second spots with hilarious 
moments from Ibiza Weekender, 
Keith Lemon, and Love Island 
showing young people exactly 
how long 20 seconds is.

The results

11.5 million

The campaign reached 
11.5 million people3

64%

of people surveyed thought 
this campaign stood out  
from other COVID-19 themed 
adverts, 

41% 

said it would make them 
more likely to wash their 
hands for longer4

ITV wanted to highlight the 
incredible work of the NHS 
during the pandemic and raise 
money to help support NHS 
workers.

The campaign
ITV paused the main channel 
each Thursday at 8pm to 
support the Clap for Our Carers 
and celebrate NHS workers.

On 16 April, the whole day was 
dedicated to the NHS, with the 
main channel celebrating the 
NHS across daytime, and news. 
An appeal advert ran during 
breaks to raise money for the 
NHS Charities Together One 
Million Claps campaign. 
Proceeds from the Virtual Grand 
National also went to NHS 
Charities Together.

The results5

Over 

200,000

viewers donated to NHS 
Charities Together which, 
combined with our efforts  
for the Virtual Grand 
National, raised 

£3.6 million

44 
44 

ITV plc  Annual Report and Accounts 2020
ITV plc  Annual Report and Accounts 2020

Strategic Report
Strategic Report

Governance
Governance

Financial Statements
Financial Statements

Additional Information
Additional Information

Our priorities:

Fundraising

Volunteering

Soccer Aid for UNICEF 

ITV and Unicef have partnered 
on Soccer Aid since 2006, and in 
2020 teams of celebrities and 
former professional footballers 
played for ‘Generation Covid’. 
Money raised will help Unicef 
stop the spread of coronavirus 
and limit its impact on children’s 
lives around the world.

The event
Due to lockdown restrictions, 
the match was moved to 
September and played behind-
closed-doors at Old Trafford 
stadium. In support of the 
appeal, ITV commissioned a 
special documentary ‘A Game 
of Two Halves’.

Giving Back

Giving back to our 
local and international 
communities through 
causes we care about.

Our goal

Increase the amount raised 
for Soccer Aid for UNICEF 
and increase the amount of 
colleague volunteering

Sustainable Development Goals

The results

£9.3 million 

A record-breaking 
£9.3 million was raised 

18% 

uplift year-on-year6

ITV’s Giving Back focus is  
on giving time, money  
and support to those who 
need it, both at home and 
further away.

6. Source: ITV Interactive/Unicef
7. Source: BARB
8.  Source: Extrapolated from YouGov, 
November 2020 Sample: 2,037 
UK Adults

ITV encourages colleagues to 
use three paid days a year to 
volunteer. In 2020, most 
volunteer. In 2020, most 
volunteering opportunities were 
volunteering opportunities were 
moved online. For example, we 
moved online. For example, we 
were still able to encourage 
were still able to encourage 
outreach to those interested in 
outreach to those interested in 
a career in TV through sessions, 
a career in TV through sessions, 
such as the ITV and Media Trust 
such as the ITV and Media Trust 
workshop day. We also 
workshop day. We also 
partnered with the National 
partnered with the National 
Lottery to create ‘Miss Out to 
Lottery to create ‘Miss Out to 
Help Out’, an on-air campaign 
Help Out’, an on-air campaign  
to encourage the general public 
to encourage the general public 
to miss out on a TV show in 
to miss out on a TV show in 
order to volunteer. 
order to volunteer. 

The results
The results

9.5 million 
9.5 million 

saw ITV and The National 
saw ITV and The National 
Lottery’s ‘Miss Out To Help 
Lottery’s ‘Miss Out To Help 
Out’ campaign.7 As a result, 
Out’ campaign.7 As a result, 
over

700,000 
700,000 

people looked for 
people looked for 
volunteering opportunities 
volunteering opportunities  
in their community8
in their community8 

With COVID-19 restrictions, we 
With COVID-19 restrictions, we 
have and will continue to put  
have and will continue to put 
in place online volunteering  
in place online volunteering 
opportunities as well as  
opportunities as well as 
in-person volunteering.
in-person volunteering.

ITV plc  Annual Report and Accounts 2020 

45

  
  
Strategic Report Social Purpose continued
Strategic Report

Our priorities:

Climate Action

Creating programmes 
with the biggest 
impact on the 
audience and the 
smallest impact on  
the planet.

Our goals

•  Net Zero Carbon by 2030

•  2030 science-based 

targets to reduce Scope 
1&2 emissions by 46.2% 
and Scope 3 by 28%

•  Zero waste by 2030

•  100% sustainable supply 

chain by 2030

•  100% albert certified and 

trained by 2030 

Sustainable Development Goals

In 2020, ITV made significant 
progress on climate action.

We announced 2030 Net  
Zero1 targets. Sustainability 
was embedded through new 
governance structures, 
platforms and training, and 
a new data platform was 
commissioned to collate all 
emissions and waste data. 

We achieved a B for our first 
response to the CDP Climate 
Change questionnaire. This 
puts ITV in the top 15% of 
the 9,526 companies that 
responded to the 
questionnaire which is above 
the media industry average.

ITV joined external initiatives 
to drive global action on 
Net Zero; becoming one of 
the founding signatories of 
the Media Climate Pact and 
was among the first to join 
The Climate Pledge and 
Ad Net Zero.

ITV is a signatory to the 
Taskforce for Climate-related 
Financial Disclosures (TCFD), 
and in 2020 Climate Scenario 
Analysis began, to determine 
how the changing climate 
could impact business 
strategy. See further detail 
on this and our goals, in the 
TCFD section, from page 62. 

1.  Net Zero is a state when no incremental emissions are released into the atmosphere. 
It is achieved when absolute emissions are reduced in line with science based targets 
to as close to zero as possible, and any remaining emissions are taken out of the 
atmosphere through carbon sequestration such as tree planting.

46 
46 

ITV plc  Annual Report and Accounts 2020
ITV plc  Annual Report and Accounts 2020

Energy

Net Zero by 2030 

To become a Net Zero Carbon 
business by 2030, ITV will reduce 
emissions in line with our 
Science Based Targets (SBT) by 
46.2% in the emissions we 
control (scope 1 & 2), and by 28% 
in the emissions we influence, 
such as business travel and 
products and services that we 
use (scope 3). Any remaining 
emissions will be sequestered in 
nature-based solutions such as 
tree planting. ITV’s SBTs have 
been validated by the Science 
Based Targets initiative.

In 2020, our scope 1&2 
emissions reduced by 

26% 

and Scope 3 reduced by 

16%

Our reduction in Scope 1&2 and 
Scope 3 emissions has been 
influenced by remote working, 
travel restrictions and 
production pauses due COVID-19, 
as well as the initiatives we have 
taken to reduce our impact 
across the business. 

To address scope 3 emissions
ITV’s procurement team has 
• 
begun work to identify our 
highest environmental impact 
suppliers and has published 
a new ‘Procuring with Social 
Purpose’ framework to 
influence sustainability 
through our supply chain 
•  Our Technology team helped 
build the world’s first carbon 
calculator for digital content 
distribution along with  
Bristol University – DIMPACT. 
This tool is being used to 
inform decision-making  
to reduce emissions in the 
infrastructure ITV does  
not own

•  Our Technology team also 

developed a cloud efficiency 
calculator improving the 
efficiency of ITV’s web 
services. This helped to save 
20 tonnes of carbon in 2020 
by reducing electricity usage

Further energy efficiency 
initiatives in 2020 and for  
2021, have been included under 
the Streamlined Energy and 
Carbon Reporting table on  
the following page.

Waste

Sourcing

Zero waste by 2030 

ITV is committed to achieving 
zero waste by 2030, which 
means 90% of our waste in the 
UK will be reused or recycled. 
We have begun work on our 
2019 baseline, and will develop 
our waste reduction roadmap 
in 2021.

100% sustainable supply 
chain by 2030

ITV’s target is to make sure all 
our highest environmental risk 
suppliers align to our enhanced 
sustainability criteria by 2025, 
and to work with all our 
suppliers to improve their 
impact by 2030.

In 2020 ITV focused on improving 
waste segregation in our offices, 
piloting a new bin configuration 
and internal communications to 
increase the amounts recycled. 
Our initial results are positive, 
and we will explore ways to 
improve this in 2021, as and when 
more colleagues return to work 
at ITV offices. We will also 
engage with our productions on 
reducing waste.

In 2020 the Procurement team 
developed a new Supplier Code 
of Conduct, to launch in 2021, 
that sets out the expectation  
of all our suppliers to help 
deliver against our 2030 climate 
action targets. The new 
‘Procuring with Social Purpose’ 
framework helps weigh up 
decision-making factors 
including cost, service, social and 
environmental factors.

  
  
Strategic Report
Strategic Report

Governance
Governance

Financial Statements
Financial Statements

Additional Information
Additional Information

Streamlined Energy and Carbon Reporting (SECR) – based on data for year ended 31 December

Scope

Description

1

2

Location-based

Market-based

1&2

Location-based
Market-based

1&2

Location-based
Market-based

Emissions from gas, refrigerants and 

owned vehicles

Electricity emissions using geographical 

location

Electricity emissions using purchased 

electricity factor

Total emissions

Direct & Indirect Energy Consumption
Total revenue

Unit

tCO2e

tCO2e

tCO2e

kWh
£m

Normalised emissions to revenue

tCO2e/£m

2020
UK

2020 Global  
(excl UK)

2019
UK

2019 Global  
(excl UK)

 1,631 

 923 

 2,031 

 1,370 

 9,118 

 774 

 11,569 

 1,994 

 4,954 

 595 

 6,347 

 1,994 

 10,749 
 6,585 
 44,290,976 

 1,698 
 1,518 
 3,060,668 

 13,600 
 8,378 
 58,153,385 

 3,364 
 3,364 
 8,664,993 

3,260

3,885

 3.2971 
 2.0198 

 0.5208 
 0.4657 

 3.5006 
 2.1565 

 0.8659 
 0.8659 

3
3
Total Scope 1, 2 & 3 (market-based)

Purchased Goods and Services
Business travel

tCO2e
tCO2e
tCO2e

345,097
13,650
366,850

382,305
43,618
437,665

Methodology 
2020 Scopes 1 &2 emissions data covers global operations for which we have operational 
control. We use the Greenhouse Gases (GHG) Protocol Corporate Accounting and 
Reporting Standard and the latest conversion factors from the Department for Business, 
Energy & Industrial Strategy to calculate Scope 1 emissions, and the latest conversion 
factors from the International Energy Agency to calculate Scope 2 emissions in tonnes of 
carbon dioxide equivalents. 9% of our data set is based on estimated data. Estimates are 
calculated from previous consumption trends and published benchmarks.

Energy efficiency initiatives
• 

In 2020, we continued installing LED lighting in our Emmerdale studios in the UK, 
completing two out of seven studios to date, saving up to 85% of energy compared to 
the previous lighting infrastructure. Due to the pandemic, we were also able to switch 
off a number of boilers in our main UK offices as the majority of colleagues have 

worked from home since mid-March. The sale of our Southbank site in 2019 also 
helped reduce gas consumption in the UK. A number of planned 2020 efficiency 
initiatives, including upgrade of LED lighting to two further Emmerdale studios, has 
been postponed to 2021, and will recommence once we return to our offices.

•  As an outcome of our 2019 Energy Savings Opportunities Scheme (ESOS) review, in 

2020 we ran a test in our Coronation Street computer room to reduce the amount of 
lighting and air conditioning used. We made small adjustments which allowed us to 
save 50% of the energy previously used. We plan to roll out the same methodology in 
all our computer rooms in 2021.

•  A renewable energy review was conducted on ITV’s UK properties, and we are working 
with relevant landlords to upgrade to renewable energy contracts. In 2020, 46% of our 
energy came from renewables, up by six percentage points compared to 2019.

Culture

Climate action on-screen

100% environmentally 
trained and certified

ITV has committed to training 
100% of our global workforce  
in climate action by the end of 
2021, and we are the first 
broadcaster to announce that 
all programmes produced and 
commissioned in the UK will be 
environmentally certified using 
BAFTA’s albert carbon 
calculator2 by the end of 2021.

In 2020 ITV rolled out Climate 
Crisis to Climate Action training 
for all UK colleagues which was 
delivered virtually by the albert 
BAFTA team. In addition, a new 
mandatory Climate Action 
e-learning module was 

introduced and to date has been 
completed by over 90% of all 
colleagues globally. 

ITV made good progress on 
albert environmental 
certification3 in 2020, with 60% 
more certifications compared 
to 2019, including ITV’s Regional 
News Services which became 
albert certified.

2.  albert carbon calculator quantifies 
the carbon impact of a production.

3.  albert sustainable production 

certification is a certification for a 
television production’s efforts to 
reduce its carbon footprint. 
Productions are rewarded with one, 
two or three stars for reducing the 
impact of their production.

Driving climate action 
on-screen 

TV programmes can inspire 
the public to adopt more 
sustainable habits and in 2020 
ITV continued to normalise 
sustainable living across a range 
of programmes. 

ITV launched our first climate 
action campaign, The Shows We 
Never Want to Make, which told 
of ITV’s Net Zero ambition, and 
drove viewers to a dedicated 
website where they could 
measure their carbon footprint. 

   For more information see:  
www.itv.com/footprint/

4.  Source: BARB

The campaign reached 
24 million4 people and has led  
to thousands completing WWF’s 
carbon footprint tool. The 
campaign will run again in 2021.

A new climate action 
commercial proposition, ITV 
Home Planet, was also launched 
to help advertisers scale up  
new sustainable products and 
services, with the first brand 
partnership agreed in early 2021.

ITV plc  Annual Report and Accounts 2020 

47

Strategic Report Social Purpose continued
Strategic Report

Our priorities:

Diversity 
& Inclusion

Fostering creativity by 
embracing diversity

Our goal

Improve gender, BAME, 
disability and LGBT+ 
representation on and 
off-screen by 2022

Sustainable Development Goals

On-screen

On-screen targets by 2022

Gender 

50%

BAME 

15%

Declared disability 

10% 

LGBT+ 

7% 

Off-screen

ITV workforce targets  
by 2022

Gender 

50%

of women in SLT, managers 
and colleagues

BAME 

15%

of SLT, managers and 
colleagues

And 30% women, and 10% 
BAME on the PLC Board

Declared disability 

12%

of SLT, managers and 
colleagues

LGBT+ 

7% 

SLT = Senior Leadership Team, the top 
c.200 senior leaders in the business. 

ITV will report on progress on 
each of these commitments 
every year and will also establish 
a Cultural Advisory Council – 
a group of independent external 
advisers who will advise, 
challenge and counsel ITV.

Following the publication of this 
plan, we launched Black Voices, 
a series of short films offering 
Black people a platform to share 
stories of racism and their vision 
of fundamental changes they 
would like to see in the future.  
It promoted understanding and 
discussion around a cause of 
profound importance and 
featured a range of voices, 
including MPs, journalists, 
on-screen talent, and other 
colleagues from across ITV. 

On-screen
We work to ensure that ITV 
authentically represents the 
many diverse ways of life and 
experiences in contemporary 
society on-screen. One of the 
key tools for ensuring this is 
ITV’s Commissioning 
Commitments which forms  
part of the commissioning 
process. All programme makers 
are required to take measurable 
actions to improve diversity and 
inclusion, alongside 
commitments to environmental 
sustainability and charitable 
causes. This year the focus was 
on improving the diversity of 
main characters, presenters and 
contributors in our biggest 
shows. Commissioning editors 
and producers are also expected 
to actively work to ensure better 
representation in those working 
behind the camera.

In October, ITV celebrated  
Black History Month on-air 
for the first time with a range  
of newly commissioned 
programmes shown across  
ITV’s family of channels. 

As a commercial public service 
broadcaster and a responsible 
business, we aim to represent 
the rich diversity of modern 
Britain in our programming, 
behind-the-screens and within 
our workforce. We want our 
viewers to see their lives 
authentically reflected 
on-screen and to change 
perceptions at the heart of 
mainstream television. This is 
crucial to ITV’s success, both 
creatively and commercially. 
We must attract the very best 
talent, from the widest range 
of backgrounds and nurture  
an inclusive, enabling 
environment for all.

In July, ITV launched its Diversity 
Acceleration Plan, which set out 
the steps we will take to create 
more opportunities for those 
from Black, Asian, minority 
ethnic (BAME) and other 
underrepresented groups across 
all levels and parts of ITV. 

There are five key areas of 
action, each of which has a 
detailed series of supporting 
activities illustrated by the 
commitments outlined below 
and will be delivered over the 
next 12 months: 

1.   Increasing diversity on ITV’s 
Management Board and 
senior leadership teams 

2.   Commissioning to ensure 
ITV better represents 
contemporary British life 
on-screen within the next 
12 months

3.   Improving diversity and 
career progression in 
TV production

4.   Recruitment – taking 

positive action at entry 
level as well as middle and 
senior leadership

5.   Educating and developing 
ourselves so everyone 
understands racism and 
their role in creating an 
inclusive culture

48 
48 

ITV plc  Annual Report and Accounts 2020
ITV plc  Annual Report and Accounts 2020

  
Strategic Report

Governance

Financial Statements

Additional Information

Off-screen
ITV was recognised as one of  
The Times’ Top 50 Employers  
for women. We have established 
a data-driven, systemic 
approach to increasing female 
representation, building a 
pipeline to recruit and develop 
women at all levels. To improve 
BAME representation in  
senior editorial roles behind  
the camera, ITV’s ‘Step Up  
60’ initiative will create 
opportunities for at least 60 
people to ‘step up’ and secure 
their first ITV senior editorial and 
production role, such as directing 
or writing episodes of ITV shows.

Our Inclusion and Diversity 
Council, which meets quarterly 
and is chaired by our CEO, 
ensures greater Management 
Board focus and provides 
challenge and external stimulus 
to help drive our Diversity and 
Inclusion strategy.

and SLT level by providing  
Black and Asian colleagues 
greater visibility with senior 
leaders through networking  
and sponsorship, alongside 
career coaching.

Our five internal staff networks 
– Able, Balance, Embrace, Pride 
and The Women’s Network are 
instrumental in embedding our 
diversity activities and helping 
us to create an inclusive culture. 
At the end of Q3 2020, the total 
number of members across all 
our networks, increased by over 
100%. They have proved an 
essential source of support and 
connection whilst people have 
been working from home, due  
to COVID-19 restrictions.

   ITV has published its Gender Pay 
Gap Report which includes 
Ethnicity Pay Gap Reporting,  
see www.itvplc.com/investors/
governance

To help us achieve our published 
target, we launched the ITV Rise 
Programme to promote BAME 
talent progression at manager 

   For more information see our 
Social Purpose Report and 
website: www.itvplc.com/
socialpurpose

Progress against Targets1

BAME

LGBT+

We have increased our off-screen 
BAME representation in the year, 
being 12.9% of all colleagues, 10.6% 
of SLT and 10.1% of managers. 
On-screen we surpassed our BAME 
target, with 17.6%2 representation.

We have surpassed most of our 
targets for LGBT+ representation, 
with on-screen at 14.8%2, and 
off-screen being 7.3% for all 
colleagues and 7.2% for managers. 
We are working to improve SLT 
representation which is currently 
at 4.9%.

Gender

Disability

We have surpassed most of our 
female representation targets, 
with on-screen being 53.8%2, and 
off-screen being 52.9% of 
colleagues and 49.3% of managers 
being female. Our SLT 
representation of 45.3% is ahead of 
most of the FTSE 100, however are 
still working to reach 50%.

In 2020, disability representation 
amongst all colleagues was 11.0%, 
exceeding our previous 2022 target 
of 8%. We have subsequently 
increased our 2022 target to 12.0%, 
with the aim to review again at the 
end of 2021. On-screen disability is 
11.2%2, which is the highest of all 
the UK broadcasters.

The 2020 Hampton-Alexander 
report ranked ITV tenth in FTSE 
250 for female representation in 
our combined Executive 
Committee and direct report roles, 
and second within the FTSE 350 
Media sector.

1. Data as at 31 December 2020
2.  Source: 2019-20 Diamond:  

The Fourth Cut report published by  
the Creative Diversity Network

Off-screen Diversity Data (based on disclosed population at 31 December 2020)

Characteristic

Colleagues who are female
Black, Asian & minority ethnic
LGBT+**
Colleagues with a disability or 
long-term health condition

Senior Leadership  
Team (SLT)*

Managers

All colleagues

2020

45.3%
10.6%
4.9%***

2022  
Target

2020 

2022  
Target

2020

50.0%
15.0%

49.3%
10.1%
7.0% 7.2%***

50.0%
15.0%

52.9%
12.9%
7.0% 7.3%***

2022  
Target

50.0%
15.0%
7.0%

11.6%

12.0%

9.2%

12.0%

11.0%

12.0%

*       Senior Leadership Team (SLT) includes management board –there is no separate target for the Management Board 
as the numbers are too small, however there is an expectation that this will also be representative in terms of 
diversity.

**    This target is based on estimated working population data in these communities.
***  This number is based on LGB disclosure only (trans/non-binary data is too small to report).

ITV plc  Annual Report and Accounts 2020 

49

Strategic Report

Our People
Our people are at the heart of ITV. The development 
we offer leaders, managers and colleagues is 
designed to drive our inclusive culture, where 
everybody can perform at their best, realise their 
potential and thrive. Our ambition is to be the most 
flexible employer across Media and Entertainment. 

our recruitment practices, 
onboarding experience and 
Talking Performance approach 
(set out on page 51). 

The ITV Way

The ITV Way provides all 
colleagues with the guiding 
principles of how we like to  
work at ITV in order to deliver  
our strategy. 

The ITV Way is embedded 
throughout the organisation 
through leader, manager and 
colleague workshops, 
supplemented with online 
resources, and through setting 
consistent expectations within 

Make it brilliant

Make it new

Make it together

Creativity for everyone,  
without fear or caution

Openness to change, 
with no barriers

Collaborating, respecting 
and embracing differences

At ITV we connect with 
millions of people every day, 
make content they can’t get 
enough of and reflect and 
shape the world we live in… 
and we do all of this through 
the power of creativity. 

That means creativity at scale. 
It means creativity without 
fear or caution. It means 
creativity from everyone. 
For everyone. Every day. 

ITV is a place to make things 
happen. New ideas. New 
shows. New takes on old 
shows. New technology. 

New relationships with our 
audiences and customers. 
There are no barriers here.  
ITV is changing. And when we 
change, we change the game, 
because we reach millions.

ITV is for everyone. It is yours. 
It is ours. It is open. So take 
ownership. Work together. 

Embrace every difference. 
Our difference creates better 
stories. Our difference makes 
a difference. We are together. 
We are proud.

50 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Composition of our workforce
Our workforce consists of permanent and 
fixed term employees, freelancers and 
contractors.

Investing in and rewarding  
our people
We are committed to investing in and 
building a productive, creative and diverse 
workforce. We adopt a comprehensive 
and inclusive approach to investing in and 
rewarding our workforce, including 
apprenticeship and mentoring programmes.

Our apprentice programme continues to 
provide a diverse pipeline of entry level 
talent into ITV, developing individuals at the 
beginning of their career in the media 
industry. We had 23 apprentices on our 
2019/2020 programme located across 
London, Cardiff, Manchester and 
Birmingham and the group completed 
Level 3 apprentice qualifications across 
Business Administration, Junior Journalism, 
Junior Content Producer, Digital Marketing 
and Broadcast Production. We are looking 
forward to welcoming circa 45 apprentices 
into ITV in 2021, to continue to grow this 
pipeline of talent into ITV.

We continue to invest in the development of 
our workforce through a range of online and 
classroom based workshops, including our 
online development portal ‘My Academy’. 
These build leadership and line manager 
capability and support personal skills 
development, wellbeing and resilience for 
all colleagues. Furthermore, the ITV Way is 
the foundation for our newly developed 
leadership behaviours which fit into three 
broad themes – resilient leader, agile leader 
and driven leader – and underpins the 
selection and development of our leaders. 
During 2020, we developed our leadership 
capability through investment in the 
following leadership programmes 
and initiatives:

•  Leadership Labs: we’ve invested in 
the development of our leaders and 
managers to equip them with the 
mindset, behaviours and tools to manage 
dispersed teams within the context of  
our digital transformation and a changing 
external landscape. We’ve provided 
external stimulus and worked with the 
latest insights from leading experts to 
build capabilities in leading change, 
harnessing diverse thinking, developing 
psychological fitness and inspiring 
creativity whilst working remotely. 

a working environment where all 
colleagues feel valued, increasing the 
awareness of bias and for harnessing 
the full potential of their teams. 

2. With a particular focus on racial inclusion, 
we’ve launched mandatory race fluency 
workshops for all leaders and managers. 

3. All hiring managers are expected to 

attend Inclusive Hiring – a three-part 
programme looking at unconscious bias, 
equality legislation and the selection 
and assessment process.

4. We have launched ITV Rise, a holistic 

•  Manager Essentials: in light of COVID-19 
and our new remote working practices, 
we redesigned and relaunched the 
Manager Essentials programme to consist 
of three bite-size online workshops 
focused on the managers’ mindset, 
building trust and motivating teams. 

•  Talking Performance: our Talking 
Performance approach continues to 
drive high performance, providing the 
opportunity for managers and colleagues 
to engage in regular, good quality 
conversations about objectives, 
performance reviews and career 
development. It equips managers with 
the tools to check in with their teams on 
a regular basis, whether managing teams 
remotely or with a mix of remote and 
in-office working, with regular workshops 
allowing managers to refresh their 
knowledge and learn some new skills 
to support their conversations. 

At ITV, we understand the need to stay 
competitive to retain our talent. Our 
approach to attracting and retaining  
talent through pay is set out on page 139. 
Our successful and popular Save As You  
Earn scheme gives our workforce the 
opportunity to engage with and celebrate 
ITV’s success, and encourages voluntary 
investment in ITV shares. For further 
information on the Remuneration 
Committee’s consideration of workforce 
remuneration and related policies see 
page 139. 

Building an inclusive culture
At ITV, we understand and value the 
creativity that diversity brings to our 
business, and strive for an inclusive 
environment where everyone can be  
their authentic self. Our aim is to reflect  
the diversity of modern society both on  
and off-screen. To this end, ITV launched  
an accelerated Diversity and Inclusion Plan 
in July (see page 48 for further details). 
There are a number of workforce initiatives 
that support this plan and drive our  
inclusive culture, as follows: 

1.  Leaders and managers have attended 
mandatory inclusive leader sessions, 
taking away practical tools for creating 

12-month culture change programme 
designed for 45 Black, Asian and ethnic 
minority colleagues, working with their 
line managers and senior leader 
advocates to build race confidence, 
promote talent progression into 
manager roles and accelerate inclusive 
culture change. 

We were named one of The Times Top 
50 Employers for Women in recognition 
of the actions we have taken to increase 
representation of women into senior 
positions, and ensuring gender balance 
at all levels and within both recruitment 
and progression. 

We have continued to position ITV 
as an inclusive employer of choice by 
strengthening and broadening our 
talent attraction strategy, including:

•  Expanding our reach through specialist 

job board partners, for example 
Evenbreak, a specialist disability  
job board with a reach of 33,000  
disabled candidates

•  Engaging and building strong 

relationships with new partner 
organisations who work with young 
people across all strands of diversity 
to advertise opportunities

•  Our sign production house ITV Signpost, 
who employ at least 50% disabled crew 
on every production, ran a new trainee 
scheme in 2020 with the British Sign 
Language Broadcasting Trust for deaf 
film-makers and production talent who 
want to break into the industry

ITV’s Able network group champions the 
disability agenda throughout the 
organisation, supported by our Group Chief 
Technology Officer at Management Board 
Level, and has had a 364% increase in 
membership in the last year. ITV’s steadfast 
commitment to recruiting, retaining and 
developing disabled people has been 
recognised by the Department for Work and 
Pensions with Disability Confident Leader 
accreditation. The Company gives full and 
fair consideration to the employment of 
people with a disability or health condition, 
and guarantees an interview to any 
candidate with a disability who meets the 

ITV plc  Annual Report and Accounts 2020 

51

and we have not needed to take any actions 
in relation to COVID-19. We have also 
adopted all government and public health 
authority guidelines in each of our markets.

psychological fitness. In addition, we 
launched TogetherAll, an anonymous online 
resource designed to encourage peer to 
peer support which includes support 
documents, resources and self assessments.

Engagement 
We continue to connect and engage with 
our workforce, providing a forum for 
colleagues to have their views heard. In light 
of COVID-19, we undertook a ‘pulse’ survey 
to understand colleague confidence in our 
response to the pandemic and obtain 
learnings for future ways of working. 92% of 
colleagues said that ITV is supporting its 
colleagues during COVID-19 and 88% said 
that they have confidence in ITV’s response 
to COVID-19 – they feel well informed and 
able to continue working effectively. 
Insights from this survey enabled us to 
target our wellbeing offering to provide 
focused support for the mental and physical 
wellbeing of colleagues and provide 
managers with further tools to check in with 
their teams. For further information on how 
the Board and management engages with 
the workforce, please see pages 102 to 105.

Mental health and wellbeing 
Supporting the mental and physical health 
of colleagues remains a priority, particularly 
in light of COVID-19 and the arrangements 
we have made to enable colleagues to work 
from home. Our ITV Feel Good offering 
continues to provide advice, support and 
tools for inspiring and enabling colleagues 
to look after their own wellbeing and have a 
balanced and healthy working lifestyle. This 
is combined with the use of specific online 
workshops and curation of resources each 
focused on assisting colleagues to work 
remotely and build personal resilience and 

Having achieved a Silver award in the MIND 
Wellbeing Index, which recognises the 
progress made in promoting and positively 
impacting colleague mental health, the 
best practice and key recommendations 
provided continue to inform our offering 
in 2020:

•  The Duty of Care Board and Mental 
Health Advisory Group (comprising 
external subject matter experts as well 
as ITV relevant leaders), meet regularly to 
provide practical guidance and support on 
all aspects of our approach to the mental 
health and wellbeing of our colleagues, 
programme participants, and viewing 
public. Their advice includes best existing 
practice and evolving new thinking on 
mental health, which in turn is reflected in 
our policies and decision-making.

•  The development of a robust portfolio of 

online development and support for 
leaders, managers and colleagues to build 
resilience and continue to lead high 
performing teams during 2020.

Please refer to page 70 for information on 
our policies in relation to our colleagues’ 
health and safety.

Strategic Report Our People continued

minimum requirement for a role. We 
continue to work with specialist providers 
who advise and support colleagues and 
managers regarding workplace adjustments 
as well as any adjustments candidates need 
through the application and hiring process. 
We are committed to ensuring that all 
training, career development and 
promotion opportunities are accessible  
and inclusive to all colleagues with a 
disability and that they have equal career 
opportunities for growth and progression. 
For any employee who becomes disabled 
whilst in employment we ensure the right 
support is in place to enable them to return 
to work. This may include an occupational 
health assessment, a phased return to work 
and reasonable adjustments as required, 
supported by our specialist partners. We 
have become members of the global 
disability inclusion group, Valuable 500, and 
as a member we are committed to putting 
disability inclusion on the leadership agenda.

    See pages 105 to 108 for our culture, and how 

the Board monitors and assesses culture

   See pages 48 and 49 for our Diversity and 
Inclusion strategy, including our gender and 
BAME workforce metrics

   See page 113 for the Nomination Committee’s 
work in Diversity and Inclusion and the Board 
Diversity Policy

Smart Working and the impact 
of COVID-19 on our people
COVID-19 has accelerated the adoption 
of Smart Working, our flexible and digital 
approach to how we work, which is in 
support of our ambition to be the most 
flexible employer in media and 
entertainment. COVID-19 has also 
accelerated our digital capability, with the 
rapid adoption of virtual collaboration tools, 
new ways to communicate and remote 
production edits and operational processes. 
Smart Working remains a key focus to  
retain the benefits gained from the 
accelerated adoption of remote working, 
and to reach a balance of colleagues 
working from home and using ITV locations 
as a place to deliver productions and news 
as well as for collaboration. 

For those colleagues unable to work from 
home or who need to attend the office for 
mental health or physical safety reasons, 
we have implemented both social distancing 
and elevated health measures, including 
mandatory face coverings and additional 
cleaning regimes, to ensure the safety of 
our people. All colleagues classified as 
vulnerable, or with a vulnerable family 
member, were identified early on and special 
measures put in place to support and 
safeguard them. In the UK, inspections by 
the Health and Safety Executive and/or 
Local Health Authority have been exemplary 

52 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

  Holly Willoughby and Phillip 
Schofield are an integral part of 
the ITV family, having presented 
both This Morning, and Dancing 
on Ice, for many years in the UK.

ITV plc  Annual Report and Accounts 2020 

53

Strategic ReportGovernanceFinancial StatementsAdditional InformationStrategic Report

Alternative Performance 
Measures
The Annual Report and Accounts includes both 
statutory and adjusted measures (Alternative 
Performance Measures or APMs), the latter of which, 
in management’s view, reflect the underlying 
performance of the business and provide a more 
meaningful comparison of how the business is 
managed and measured on a day-to-day basis. 

Our APMs and KPIs are aligned with  
our strategy and business segments 
and together are used to measure the 
performance of our business and form 
the basis of the performance measures 
for remuneration. Adjusted results 
exclude certain items because, if 
included, they could distort the 
understanding of our performance  
for the period and the comparability 
between periods. The Audit and Risk 
Committee has oversight of ITV’s APMs 
and actively reviews, revises and 
approves the policy for classifying 
adjustments and exceptional items. 
Further detail is included below.

Key adjustments for adjusted EBITA, 
profit before tax and EPS
Adjusted EBITA is calculated by adding back 
exceptional items and high-end production 
tax credits to EBITA. Further adjustments, 
which include the gain/loss on the sale of 
non-current assets, amortisation and 
impairment of assets acquired through 
business combinations and investments, 
and certain net financing costs, are made  
to remove their effect from adjusted profit 
before tax and adjusted EPS. The tax effects 
of all these adjustments are reflected in the 
adjusted tax charge. These adjustments  
are detailed below.

Production tax credits
The ability to access tax credits, which are 
rebates based on production spend, is 
fundamental to our Studios business when 
assessing the viability of investment in 
green-lighting decisions, especially with 
regards to high-end drama. ITV reports  
tax credits generated in the US and other 
countries (e.g. New Zealand, Italy, Canada 
and Spain) within cost of sales, whereas in 
the UK tax credits for high-end drama must 
be classified as a corporation tax item. 
However, in our view all tax credits relate 
directly to the production of programmes. 

Therefore, to align treatment, regardless of 
production location, and to reflect the way 
the business is managed and measured on  
a day-to-day basis, these are recognised in 
adjusted EBITA. Our cash measures, 
including profit to cash conversion and free 
cash flow are also adjusted for the impact  
of production tax credits. Further detail is 
included in the Finance Review.

Exceptional items 
These items are excluded to reflect 
performance in a consistent manner and  
are in line with how the business is managed 
and measured on a day-to-day basis. They 
are typically material gains or losses arising 
from events that are not considered part of 
the core operations of the business, though 
they may cross several accounting periods. 
These include, but are not limited to, costs 
directly related to the impact of COVID-19, 
impairment of sports rights, acquisition-
related costs, reorganisation and 
restructuring costs, non-routine legal costs 
(e.g. legal costs related to items which are 
themselves considered to be exceptional 
items), and onerous contracts. We also adjust 
for the tax effect of these items. Further 
detail is included in note 2.2.

Acquisition-related costs
We structure our acquisitions with earnouts 
or put and call options, to allow part of the 
consideration to be based on the future 
performance of the business as well as to 
lock in and incentivise creative talent.  
Where consideration paid or contingent 
consideration payable in the future is 
employment-linked, it is treated as an 
expense (under accounting rules) and 
therefore part of our statutory results. 
However, we exclude all consideration of this 
type from adjusted EBITA, adjusted profit 
after tax and adjusted EPS as, in our view, 
these items are part of the capital transaction 
and do not form part of the Group’s core 
operations. The Finance Review explains this 
further. Acquisition-related costs, including 
legal and advisory fees on completed deals 

54 

ITV plc  Annual Report and Accounts 2020

or significant deals that do not complete, 
are also treated as an expense (under 
accounting rules) and therefore on a 
statutory basis form part of our reported 
results. In our view, these items also form 
part of the capital transaction or are one-off 
and material in nature and are therefore 
excluded from our adjusted measures.

Restructuring and reorganisation costs
Where there has been a material change in 
the organisational structure of a business 
area or a material initiative, these costs are 
highlighted and are excluded from our 
adjusted measures. These costs arise from 
significant initiatives to reduce the ongoing 
cost base and improve efficiency in the 
business to enable the delivery of our 
strategic priorities. We consider each project 
individually to determine whether its size 
and nature warrant separate disclosure. 

COVID-19 related costs
These are direct incremental costs incurred 
exclusively as a result of COVID-19 and include; 
costs associated with closure of ITV Studios 
productions and their subsequent restart in 
a safe environment, and additional costs 
incurred to maintain the production of 
daytime and news programming during  
the government imposed lockdown.

Impairment of sports rights
COVID-19 has impacted our planned 2020-21 
sporting schedule. This combined with the 
consequential impact on TAR, changing 
forecasts of audience mix and revenues for 
certain sporting events has resulted in a 
material impairment to our sports rights. 
It is not possible to split the impairment 
between that caused by COVID-19 and 
underlying market movements.

Onerous contracts
A contract is considered onerous when the 
unavoidable costs of the contract exceed 
the revenues associated with it. In 2020  
we had a significant onerous transmission 
contract relating to committed costs of 
transmission capacity on a satellite 
transponder that is no longer used in  
the Broadcast business. There are no 
revenues associated with this capacity  
as there are no channels on the relevant 
satellite transponder.

Amortisation and impairment 
Amortisation and impairment of assets 
acquired through business combinations 
and investments are not included within 
adjusted earnings. As these costs are 
acquisition-related, and in line with our 
treatment of other acquisition-related 
costs, we consider them to be capital in 
nature as they do not reflect the underlying 
trading performance of the Group. 
Amortisation of software licences and 
development is included within our  
adjusted results as management consider 

Strategic Report

Governance

Financial Statements

Additional Information

these assets to be core to supporting the 
operations of the business. 

Net financing costs
Net financing costs are adjusted to reflect 
the underlying cash cost of interest for the 
business, providing a more meaningful 
comparison of how the business is managed 
and funded on a day-to-day basis. The 
adjustments made remove the impact of 
mark-to-market gains or losses on swaps 
and foreign exchange, one-off fees and 
premiums relating to the buyback of bonds, 
imputed pension interest and other financial 
gains and losses that do not reflect the 
relevant interest cash cost to the business 
and are not yet realised balances. 

Other Alternative Performance Measures
Total revenue 
As an integrated producer broadcaster,  
we look at the total revenue generated by 
the business including internal revenue, 
which is the sale of ITV Studios programmes 
to Broadcast and Direct to Consumer.  
ITV Studios selling programmes to the 
Broadcast and Direct to Consumer 
businesses is an important part of our 
strategy as an integrated producer 
broadcaster and it ensures we own all  
the rights to the content.

Twelve months to 31 December

External revenue (Reported)

Internal supply 

Total revenue (Adjusted)

2020 
£m

2,781
479
3,260

2019 
£m

3,308
577
3,885

Net pension deficit/surplus 
This is our defined benefit pension scheme 
surplus or deficit under IAS 19 adjusted for 
other pension assets, mainly gilts, which  
are held by the Group as security for future 
unfunded pension payments for four 
Granada executives and over which that 
pension scheme holds a charge. See note  
3.7 of the financial statements.

Profit to cash conversion
This is the measure of our effectiveness of 
cash generation used for working capital 
management. It is calculated as our adjusted 
cash flow as a proportion of adjusted EBITA. 
Adjusted cash flow, which reflects the cash 
generation of our underlying business, is 
calculated on our statutory cash generated 
from operations and adjusted for 
exceptional items, net of capex on property, 
plant and equipment and intangible assets, 
and including the cash impact of high-end 
production tax credits. 

Prior to 2020, any movement in our 
non-recourse receivables purchase 
agreement was included in our profit to cash 
conversion calculation. From 2020 onwards, 
any such movement will be excluded. We 
regard any drawing on this agreement as  

Reconciliation between statutory and adjusted results

Twelve months to 31 December 

EBITA1

Exceptional items 

(operating)2

Amortisation and 
impairment3

Operating profit

Net financing costs4

Share of profits on JVs and 

associates

Gain on sale of non-current 
assets and subsidiaries 
(non-operating exceptional 
items)2

Profit before tax

Tax5

Profit after tax

Non-controlling interests

Earnings

Shares (million), weighted 

average

EPS (p)

Diluted EPS (p)

2020
Statutory
£m
561

2020
 Adjustments
£m
12

2020
Adjusted
£m
573

2019
Statutory
£m
693

2019
 Adjustments
£m
36

2019
Adjusted
£m
729

(118)

(87)
356
(44)

9

4
325
(44)
281
4

285

4,002
7.1p
7.1p

118

68
198
8

–

(4)
202
(51)
151
–

151

–

(19)
554
(36)

9

–
527
(95)
432
4

436

(84)

(74)
535
(68)

1

62
530
(52)
478
(5)

473

4,002
10.9p
10.8p

4,000
11.8p
11.8p

84

63
183
28

–

(62)
149
(67)
82
–

82

–

(11)
718
(40)

1

–
679
(119)
560
(5)

555

4,000
13.9p
13.8p

1. 

 £12 million (2019: £36 million) adjustment relates to production tax credits which we consider to be a contribution 
to production costs and working capital in nature rather than a corporate tax item. 

2.   Exceptional items largely relate to the impairment of sports rights, COVID-19 related costs, an onerous contract 
provision, a settlement of the Box Clever legal case, and acquisition-related costs . Refer to the Finance Review.
3.   £68 million (2019: £63 million) adjustment relates to amortisation and impairment of assets acquired through 

business combinations and investments. We include only amortisation on purchased intangibles, such as software 
within adjusted profit before tax.

4.   £8 million (£28 million) adjustment is primarily for non-cash interest cost. This provides a more meaningful 

comparison of how the business is managed and funded on a day-to-day basis.

5.   Tax adjustments are the tax effects of the adjustments made to reconcile profit before tax and adjusted profit 

before tax. A full reconciliation is included in the Finance Review. 

a form of funding and believe that cash 
generated from funding activities should be 
excluded from our profit to cash conversion 
calculation. This gives a better measure of 
the underlying working capital performance 
of the business. At 31 December 2019 the 
amount sold under the non-recourse 
receivables purchase agreement, and 
therefore included in our profit to cash 
conversion was £100 million. At 31 
December 2020 no receivables were sold. 

Adjusted free cash flow
This is our measure of adjusted free cash 
flow after we have met our financial 
obligations. It takes our adjusted cash flow 
and removes the impact of net interest, 
adjusted cash tax (which is total tax paid 
adjusted to exclude the receipt of 
production tax credits) and pension funding. 
A full reconciliation is included on page 59.

Covenant net debt and covenant liquidity
Covenant net debt is our leverage as defined 
in our revolving credit facility (RCF) 
agreement. This calculation is materially 
different to how we define reported net debt 
and is relevant in demonstrating we have 
met required RCF financial covenants at our 
reporting date. Prior to 2020, we disclosed 

adjusted net debt as an APM which better 
reflected how credit rating agencies looked 
at our balance sheet. As the methodology to 
calculate net debt differs by credit rating 
agency, replicating this calculation is not 
deemed necessary going forward.

At 31 December 

Reported net debt 

(including IFRS 16  
lease liabilities)

Impact of IFRS 16

Long-term trade and  

other payables

Other pension assets

Covenant net debt

Covenant net debt to 
adjusted EBITDA**

Cash and cash equivalents

Undrawn RCF

Undrawn CDS facility

Covenant liquidity*

2020
£m

2019
£m

(545)
105

(54)
62
(432)

(893)
89

(61)
58
(807)

0.7x

1.1x

668
630
199
1,497

246
630
300
1,176

* 

 Total liquidity is defined as: unrestricted cash and cash 
equivalents plus undrawn committed facilities.

**   Adjusted EBITDA is defined per the facility agreement. 
The Finance Review includes further detail on our 
covenant ratios.

ITV plc  Annual Report and Accounts 2020 

55

Strategic Report

Finance Review
This Finance Review focuses on the 
more technical aspects of our financial 
results while the operating and 
financial performance has been 
discussed within the Operating and 
Performance Review. Our Alternative 
Performance Measures (APMs) section, 
explains the adjustments we make  
to our statutory results. This enables 
focus on the key measures that we 
report on and use as KPIs across the 
business. See earlier sections for 
further detail.

Chris Kennedy, Group Chief Financial Officer

Our adjusted and statutory results detailed below, have been 
significantly impacted by COVID-19. The Operating and Performance 
Review includes further detail on how it has impacted the 
operational and financial performance of our two businesses, 
ITV Studios and Broadcast.

Total exceptional items in the period were £114 million (2019: 
£22 million). Acquisition-related expenses of £13 million are 
predominantly performance based, employment-linked 
consideration to former owners. This has decreased year-on-year 
as we approach the end of the earnout period for several of 
our acquisitions.

Twelve months to 31 December

Total advertising revenue
Total non-advertising revenue 
Total revenue
Internal supply
Group external revenue

Group adjusted EBITA
Group adjusted EBITA margin
Group statutory EBITA

Adjusted EPS
Statutory EPS
Dividend per share
Reported net debt as at 

31 December

Exceptional items

2020
£m

1,577
1,683
3,260
(479)
2,781

573
21%
561

10.9p
7.1p
–

2019
£m

Change
£m

Change
%

1,768
2,117
3,885
(577)
3,308

729
22%
693

13.9p
11.8p
8.0p

(191)
(434)
(625)
98
(527)

(11)
(21)
(16)
17
(16)

(156)

(21)

(132)

(19)

(3.0p)
(4.7p)
(8.0p)

(22)
(40)
–

(545)

(893)

348

Restructuring and reorganisation costs of £11 million relate to 
one-off restructuring projects stemming from the Group-wide 
commitment to reduce the overhead cost base and reorganisation 
costs to deliver strategy. 

COVID-19 related costs of £11 million includes direct incremental 
costs incurred exclusively as a result of COVID-19. These relate to  
the closure of ITV Studios productions and the subsequent restart  
in a safe environment, along with additional costs incurred to 
maintain the production of daytime programming during the 
government imposed lockdown. 

Impairment of sports rights relates to the impact of COVID-19  
on the planned sporting schedule for 2020 and 2021 and the 
consequential impact on TAR, along with changing forecasts of 
audience mix and revenues for certain sporting events. The Group 
has recognised a provision for these sporting events of £23 million, 
which is included in programme rights and programme 
commitments. It is not possible to split the impairment between 
that caused by COVID-19 and underlying market movements.

Twelve months to 31 December

Acquisition-related expenses
Restructuring and reorganisation costs
COVID-19 related costs
Impairment of sports rights
Other 
Total operating exceptional items
Non-operating exceptional items
Total exceptional items 

2020
 £m

(13)
(11)
(11)
(23)
(60)
(118)
4
(114)

2019 
£m

(75)
(24)
–
–
15
(84)
62
(22)

Other exceptional costs of £60 million include: an estimate for 
the settlement of the Box Clever case of £31 million; an onerous 
contract provision of £19 million for satellite transponder capacity 
no longer required (see below for further detail); past service 
charges on pension schemes of £6 million; and other legal costs  
in relation to legal matters which are considered to be outside the 
normal course of business (see exceptionals note 2.2 for further 
detail). In 2019, other exceptionals included the release the Box 
Clever provision, as the cost of resolving the matter at that time 
could not be reliably estimated. This was partly offset by the trade 
insurance receivables provision. See note 3.6 for further detail.

56 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

During the year, we commenced a review of the efficiency of our 
satellite transponder capacity usage, aimed at reducing our capacity 
requirements. This has allowed us to reorganise and clear all 
channels from one transponder, and as we are now no longer 
utilising it in our Broadcast business, we are including £19 million 
from the date the transponder was cleared, as an onerous contract 
provision. The review is ongoing and we expect to clear a second 
transponder in 2021. 

Non-operating exceptional items relate to a gain on the sale of 
Freeview channel, Merit, during the year. In 2019, there was a gain 
on the sale of the London Television Centre.

Tax 
Adjusted tax charge
The total adjusted tax charge for the year was £95 million (2019: 
£119 million), corresponding to an effective tax rate on adjusted 
profit before tax (PBT) of 18% (2019: 18%), which is lower than the 
standard UK corporation tax rate of 19% (2019: 19%). We expect the 
adjusted effective tax rate to be between 18% and 19% in 2021 and 
2022, and then move to around 25% over the medium term. On a 
reported basis, the tax charge is £44 million (2019: £32 million tax 
charge) and corresponds to an effective tax rate of 13.5% (2019: 
9.8%). The adjustments made to reconcile the tax charge with the 
adjusted tax charge are the tax effects of the adjustments made 
to reconcile PBT and adjusted PBT, as detailed in the table above.

Net financing costs

Twelve months to 31 December

Financing costs directly attributable to loans 

and bonds

Cash-related net financing costs
Amortisation of bonds
Adjusted financing costs
Imputed pension interest
Other net financial losses and unrealised 

foreign exchange 
Net financing costs

2020 
£m

2019 
£m

Twelve months to 31 December

(27)
(9)
–
(36)
(2)

(6)
(44)

Tax charge 
Production tax credits
Charge for exceptional items
Charge in respect of amortisation and 

impairment*

Charge in respect of adjustments to net 

financing costs

Adjusted tax charge
Effective tax rate on adjusted profits

(31)
(8)
(1)
(40)
(1)

(27)
(68)

2020 
£m

(44)
(12)
(21)

2019 
£m

(52)
(36)
(6)

(16)

(19)

(2)
(95)
18%

(6)
(119)
18%

Adjusted financing costs were down £4 million to £36 million 
(2019: £40 million) reflecting lower levels of net debt in the year. 
Net financing costs were £24 million lower in 2020 at £44 million 
(2019: £68 million) and largely due to the prior year including 
one-off fees and premiums in relation to the buyback of 
€506 million of Eurobonds, as well as the acceleration 
of amortisation on these bonds.

JVs and associates 
Our share of profits from JVs and associates in the year was £9 million 
(2019: profit of £1 million). This was the net profit arising from our 
investments, such as BritBox US and Canada, Circle of Confusion and 
Blumhouse Television.

Profit before tax 
Statutory profit before tax decreased by 39% to £325 million (2019: 
£530 million) in the year. Production tax credits decreased to 
£12 million (2019: £36 million) as a result of fewer high-value dramas 
due to the pause in productions. Adjusted profit before tax was 
down 22% to £527 million (2019: £679 million).

Profit before tax (PBT)

Twelve months to 31 December 

Profit before tax 
Production tax credits
Exceptional items 
Amortisation and impairment*
Adjustments to net financing costs
Adjusted profit before tax

2020 
£m

325
12
114
68
8
527

2019 
£m

530
36
22
63
28
679

* 

In respect of assets arising from business combinations and investments. 

* 

 In respect of intangible assets arising from business combinations and investments. 
Also reflects the cash tax benefit of tax deductions for US goodwill. 

Cash tax
Cash tax paid in the year was £88 million (2019: £108 million) 
and is net of £22 million of production tax credits received 
(2019: £37 million). The majority of the cash tax payments were 
made in the UK. Cash tax paid is lower than the prior year due to 
reduced payments on account resulting from a lower profit 
forecast. As previously guided, 2020 included six quarterly tax 
payments rather than four. This was a one-off and will return to 
four quarterly payments in 2021. A reconciliation between the tax 
charge for the year and the cash tax paid in the year is shown below. 

Twelve months to 31 December

Tax charge 
Temporary differences recognised through  

deferred tax

Prior year adjustments to current tax
Current tax, current year
Phasing of tax payments (including in respect of 

pension contribution benefits)

Production tax credits – timing of receipt
Cash tax paid

2020 
£m

(44)

(1)
(7)
(52)

(46)
10
(88)

2019 
£m

(52)

(21)
(8)
(81)

(28)
1
(108)

Tax strategy
ITV is a responsible business, and we take a responsible attitude 
to tax, recognising that it affects all of our stakeholders. To allow 
those stakeholders to understand our approach to tax, we have 
published our Global Tax Strategy, which is available on our 
corporate website.

   www.itvplc.com/investors/governance/policies

ITV plc  Annual Report and Accounts 2020 

57

Strategic Report Finance Review continued

We have four key strategic tax objectives:

1.    Engage with tax authorities in an open and transparent way 

to minimise uncertainty

2.   Proactively partner with the business to provide clear, timely, 
relevant and business focused advice across all aspects of tax
3.   Take an appropriate and balanced approach when considering 

how to structure tax sensitive transactions

4.   Manage ITV’s tax risk by operating effective tax governance 
and understanding our tax control framework with a view to 
continuously adjusting our approach to be compliant with our 
tax obligations 

Our tax strategy is aligned with that of the business and its 
commercial activities and establishes a clear Group-wide approach 
based on openness and transparency in all aspects of tax reporting 
and compliance, wherever the Company and its subsidiaries operate. 
The strategy confirms that ITV does not engage in or condone tax 
evasion or the facilitation of tax evasion in any form and that we 
have in place reasonable procedures to prevent the facilitation  
of tax evasion. Within our overall governance structure, the 
governance of tax and tax risk is given a high priority by the Board 
and Audit and Risk Committee (ARC). The ITV Global Tax Strategy, 
approved by the Board and ARC in September 2020, and as 
published on the ITV plc website, is compliant with the UK tax 
strategy publication requirement set out in Part 2 Schedule 19 
of the Finance Act 2016.

EPS – adjusted and statutory
Overall, adjusted profit after tax was down 23% to £432 million 
(2019: £560 million). Non-controlling interests was a share of  
losses of £4 million (2019: £5 million share of profits) which is the  
net loss from our unowned share in entities such as BritBox UK, 
Work Friends, Cattleya and Tetra Media. Adjusted basic EPS was 
10.9p (2019: 13.9p), down 22%, which is broadly in line with the 
decrease in adjusted EBITA of 21%. The weighted average number  
of shares increased to 4,002 million in the year (2019: 4,000 million). 
Diluted adjusted EPS in the year was 10.8p (2019: 13.8p) reflecting  
a weighted average diluted number of shares of 4,025 million  
(2019: 4,018 million).

Statutory EPS declined by 40% to 7.1p (2019: 11.8p), which is larger 
than the decline in adjusted EPS, predominantly due to the increase 
in exceptional costs in the period, as explained earlier.

A full reconciliation between statutory and adjusted results is 
included within the Alternative Performance Measures section.

Dividend per share
The Board recognises the importance of the dividend to our 
shareholders and intends to restore dividend payments as soon  
as circumstances permit. The Board will balance shareholder 
returns with our commitment to maintain investment grade 
metrics over the medium term, to continue to invest behind the 
strategy and with the ongoing uncertainty with COVID-19.

Acquisitions
Since 2012, we have acquired a number of content businesses in the 
UK, US and creative locations across Europe, developing a strong 
portfolio of programmes that return and travel. As we have grown 
in size and expanded our network relationships and distribution 
capability, this has helped to renew and strengthen our creative 
talent and build our reputation as a leading European producer 
and distributor and a leading unscripted independent production 
company in the US.

As part of our strategy, we will consider selective value-creating 
M&A and talent deals in both scripted and unscripted to obtain 
further creative talent and IP. 

We have strict criteria for evaluating potential acquisitions. Financially, 
we assess ownership of intellectual property, earnings growth and 
valuation based on return on capital employed and discounted cash 
flow. Strategically, we ensure an acquisition target has a strong 
creative track record and pipeline in content genres that return and 
travel, namely drama, entertainment and factual, as well as retention 
and succession planning for key individuals in the business.

We generally structure our deals with earnouts or with put and 
call options in place for the remainder of the equity, capping the 
maximum consideration payable by basing a significant part of  
the consideration on future performance. In this way, not only can 
we lock-in creative talent and ensure our incentives are aligned, but 
we also reduce our risk by only paying for the actual, not expected, 
performance delivered over time. We believe this is the right way 
to structure our deals as we should not pay upfront for future 
performance and should incentivise and reward delivery by the 
business over time.

The majority of earnouts or put and call options are dependent on 
the seller remaining within the business. Where future payments 
are directly related to the seller remaining with the business, these 
payments are treated as employment costs and, therefore, are part 
of our statutory results. However, we exclude these payments from 
adjusted profits and adjusted EPS as an exceptional item, as in our 
view, for the reasons set out above, these items are part of the 
capital consideration reflecting how we structure our transactions 
and do not form part of the core operations. 

The following table sets out the initial consideration payable on 
our acquisitions, additional consideration subsequently paid, our 
expected future payments based on our current view of 
performance and the total expected consideration payable, which is 
only payable if exceptional compound earnings growth is delivered. 

Acquisition-related liabilities or performance-based employment-
linked earnouts are amounts estimated to be payable to previous 
owners. The estimated future payments of £227 million are 
sensitive to forecast profits as they are based on a multiple of 
earnings. The estimated future payments, treated as employment 
costs, are accrued over the period the sellers are required to remain 
with the business, and those not linked to employment are 
recognised at acquisition at their time discounted value.

Acquisitions – between 2012 and 2020 (undiscounted)

Company

Geography

Initial
 consideration
£m

Genre

Additional 
consideration 
paid 
£m

Expected future
payments*
£m

Total expected 

consideration**

£m

Expected 
payment 
period***

Total for 2012–2020

Various

Content & Broadcast TV

957

205

227

1,389

2021-2026

*       Undiscounted and adjusted for foreign exchange. All future payments are performance related. 
**     Undiscounted and adjusted for foreign exchange, including the initial cash consideration and excluding working capital adjustments. Total maximum consideration which was 

potentially payable at the time of acquisition was £2.4 billion.

***   £163 million is expected to be paid in 2021

58 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

We closely monitor the forecast performance of each acquisition 
and, where there has been a change in expectations, we adjust our 
view of potential future commitments. Expected future payments 
of £227 million have decreased by £3 million since 31 December 
2019 mainly due to payments made in the year being offset by an 
increase in expected future payments on certain acquisitions and 
the associated impact of foreign exchange. At 31 December 2020, 
£209 million of expected future payments had been recorded on 
the balance sheet, with the balance of £18 million to be accrued 
over the period in which the sellers are required to remain with 
the business. 

To facilitate our working capital management, we have a £100 
million non-recourse receivables purchase agreement (free of 
financial covenants), which gives us the flexibility to access 
additional liquidity when required. At 31 December 2020, no 
receivables were sold under this agreement (2019: £100 million). 
Prior to 2020, any movement in our non-recourse receivables 
purchase agreement was included in our profit to cash conversion 
calculation. From 2020 onwards, any such movement is excluded. 
Further detail is included on page 55 of our APMs.

Adjusted free cash flow

A large proportion of the expected future payments relate to our 
best estimate of the final payment we will make in relation to  
the acquisition of Talpa. The amount payable will depend on the 
average EBITDA from 2017 to 2019 being between €75 million and 
€100 million. Contractually the payment is capped at €400 million if 
the average EBITDA for 2017-2019 is €100 million or more. See note 
3.1.5 of the financial statements for further detail. 

Twelve months to 31 December

Adjusted cash flow
Net interest paid (excluding lease interest)
Adjusted cash tax*
Pension funding
Adjusted free cash flow

2020 
£m

791
(17)
(110)
(59)
605

2019 
£m

632
(54)
(145)
(74)
359

There were no significant acquisitions in 2020. However, during the 
year we agreed a number of talent deals within ITV Studios UK and 
ITV Studios US to strengthen our creative talent pool. 

* 

 Adjusted cash tax of £110 million is total cash tax paid of £88 million plus receipt of 
production tax credits of £22 million, which are included within adjusted cash flow 
from operations, as these production tax credits relate directly to the production 
of programmes.

Our free cash flow after payments for interest, cash tax and pension 
funding remained healthy in the year at £605 million (2019: £359 
million). As agreed with the tax authorities and our pension trustees, 
we deferred £90 million of payments out of 2020, with £75 million 
of VAT payments payable in 2021 and £15 million of pension 
contributions payable across 2022 – 2025.

Overall, after acquisitions and acquisition-related costs, pension 
and tax payments, we ended the period with reported net debt 
(including IFRS 16 lease liabilities) of £545 million (31 December 
2019: £893 million). This has benefited from the deferred VAT 
and pension payments above and is before earnout payments 
which we anticipate paying in 2021.

Reported net debt tracker 

£m

0

(100)

(200)

(300)

(400)

(500)

(600)

(700)

(800)

(900)

(893)

Dec 19

605

(100)

(20)

(68)

(58)

(11)

(545)

Adjusted 
free cash 
flow

Non-
recourse 
receivables 
purchase 
facility

Exceptional 
items

Acquisition 
of 
investments 
and NCI

Other 

Revaluation 
of 
non-hedged 
bonds

Dec 20

Cash generation
Profit to cash conversion 

Twelve months to 31 December

Adjusted EBITA 
Working capital movement*
Adjustment for production tax credits
Depreciation
Share-based compensation
Acquisition of property, plant and equipment 

and intangible assets**

Capex relating to redevelopment of new 

London headquarters

Lease liability payments (including lease interest)
Adjusted cash flow
Profit to cash ratio

2020 
£m

573
237
10
57
6

2019 
£m

729
(63)
1
56
10

(66)

(68)

–
(26)
791
138%

2
(35)
632
87%

* Working capital movement in 2020 excludes the unwind of the £100 million 
non-recourse receivables purchase agreement
** Except where disclosed, management views the acquisition of operating property, 
plant and equipment and intangibles as business as usual capex, necessary to the 
ongoing investment in the business.

One of ITV’s strengths is its cash generation reflecting our ongoing 
tight management of working capital balances. We manage risk 
when making all investment decisions, particularly into scripted 
content and BritBox UK, through having a disciplined approach to 
cash and costs. This has been particularly important during the 
COVID-19 pandemic. Remaining focused on cash and costs means 
we are in a good position to continue to invest across the business  
in line with our strategic priorities.

In the year, we generated £791 million of adjusted operational cash 
(2019: £632 million) from £573 million of adjusted EBITA (2019: 
£729 million), resulting in a profit to cash ratio of 138% (2019: 87%). 
This increase was driven by a large working capital inflow arising 
from a reduction in programme stock (where we delivered 
programmes but were unable to continue producing) and the timing 
of VAT payments which have been deferred (see further detail 
below). This working capital benefit is expected to unwind in 2021.

ITV plc  Annual Report and Accounts 2020 

59

Strategic Report Finance Review continued

Funding and liquidity
Debt structure and liquidity
The Group’s financing policy is to manage its liquidity and funding 
risk for the medium to long-term. ITV uses debt instruments with 
a range of maturities to ensure access to appropriate short-term 
borrowing facilities with a minimum of £250 million of cash and 
undrawn committed facilities available at all times. We have a 
number of facilities in place to preserve our financial flexibility, 
which includes a £630 million Revolving Credit Facility (RCF) in place 
until 2023. The RCF has leverage and interest cover covenants which 
require us to maintain a covenant net debt to adjusted EBITDA ratio 
of below 3.5x and interest cover (adjusted EBITDA to net finance 
charges) above 3.0x. As a precautionary measure, during the first 
half of 2020, we agreed with our banking group to replace the 
leverage and interest cover covenants in the RCF with a cap on 
covenant net debt at £1.8 billion and a minimum covenant liquidity 
requirement (cash plus undrawn committed funding lines) of £250 
million until 30 December 2021. In addition, ITV has agreed not to 
pay a dividend in the period of the amendment. ITV has the right  
to restore its original covenants at any time should it so choose, in 
which case the dividend restriction would fall away. At 31 December 
2020, ITV’s financial position was well within its covenants.

We also have a bilateral financing facility of £300 million, which is 
free of financial covenants. In March 2020, the Group extended the 
maturity of its existing £300 million bilateral loan facility by five 
years to 30 June 2026. 

This provides us with sufficient liquidity to meet the requirements 
of the business in the short to medium term under a variety of 
scenarios, including a severe but plausible downside scenario. At  
31 December 2020, the £630 million RCF was undrawn and £199 
million of the £300 million bilateral facility was available, which  
with unrestricted cash of £618 million, provided total liquidity at  
31 December 2020 of £1,447 million.

Capital allocation and leverage
Our objective is to run an efficient balance sheet and manage our 
financial metrics appropriately, consistent with our commitment to 
investment grade metrics over the medium term. At 31 December 
2020 reported net debt (including IFRS 16 liabilities) to adjusted 
EBITDA was 0.9x (31 December 2019: 1.2x). 

Our priority remains to invest in our key assets and value drivers in 
line with our strategic priorities and balance this investment with 
the returns to shareholders. 

Credit ratings
We continue to be rated investment grade by both ratings agencies: 
BBB- (negative outlook) by Standard and Poor’s and Baa3 (stable 
outlook) by Moody’s Investor Services. These ratings were reiterated 
in Q2. The factors that are taken into account in assessing our credit 
rating include our degree of operational gearing and exposure to 
the economic cycle, as well as business and geographical diversity. 

Foreign exchange 
As ITV continues to grow internationally, we are increasingly 
exposed to foreign exchange on our overseas operations. We  
do not hedge our exposure to revenues and profits generated 
overseas, as this is seen as an inherent risk. We may elect to hedge 
our overseas net assets, where material. To date, we have hedged  
a significant portion of the euro net assets arising from the Talpa 
Media acquisition.

ITV is also exposed to foreign exchange risk on transactions we 
undertake in a foreign currency. Our policy is to hedge a portion of 
any known or forecast transaction where there is an underlying cash 
exposure for the full tenor of that exposure, to a maximum of five 
years forward, where the portion hedged depends on the level of 
certainty we have on the final size of the transaction.

Reported net debt 

At 31 December

Gross cash* 
Gross debt (including IFRS 16 lease liabilities)
Reported net debt 

2020 
£m

668
(1,213)
(545)

2019 
£m

246
1,139
(893)

Finally, ITV is exposed to foreign exchange risk on the retranslation 
of foreign currency loans and deposits. Our policy is to hedge such 
exposures where there is an expectation that any changes in the 
value of these items will result in a realised cash movement over 
the short to medium term.

The foreign exchange and interest rate hedging strategy is set out 
in our Treasury policies which are approved by the ITV plc Board. 

* 

 Gross cash includes £50 million of restricted cash in relation to the LTVC Pension 
Funding Partnership (2019: £75 million of restricted cash).

Financing – gross debt
We are financed using debt instruments and facilities with a range 
of maturities. Borrowings at 31 December 2020 were repayable 
as follows:

Foreign exchange sensitivity
The following table highlights ITV’s sensitivity, on a full year basis, 
to translation resulting from a 10% appreciation/depreciation in 
sterling against the US dollar and euro, assuming all other variables 
are held constant. An appreciation in sterling has a negative effect 
on revenue and adjusted EBITA; a depreciation has a positive effect.

Amount repayable as at 31 December 2020

£630 million Revolving Credit Facility
€600 million Eurobond
€335 million Eurobond
€259 million Eurobond
Other loans
Total debt*

£m Maturity
– Dec 2023
537 Sep 2026
299 Sep 2022
232 Dec 2023
17 Various 

1,085

Currency

US dollar
Euro

* 

 Net of £23 million cross-currency swaps and excluding £105 million of IFRS 16 

lease liabilities.

Revenue 
£m

Adjusted 
EBITA 
£m

+/- 20-30  +/- 0-2
+/- 30-40  +/- 3-5

60 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

2021 full year planning assumptions
The following planning assumptions for 2021 are based on our 
current best view but may change depending on how events unfold 
over the year. 

Profit and Loss impact
•  Total schedule costs are estimated to be around £1.1 billion 
•  Total essential investment of around £25 million in 2021, which 
includes £10 million as previously guided, the phasing of 2020 
investments which fall into 2021 and £13 million of additional 
investments to accelerate the delivery of our strategy

•  Total BritBox UK venture losses are expected to be around the 

same level as 2020 and will decline thereafter

•  Overhead cost savings are expected to be around £30 million in 

2021. We will deliver around £100 million of annualised 
permanent overhead cost savings by the end of 2022 (from 2019) 
compared to our previous guidance of £55 million to £60 million 
over that period

•  Adjusted interest is expected to be around £36 million, which is 

in line with 2020

•  The adjusted effective tax rate is expected to be between 18% 
and 19% in 2021 and 2022, and then move to around 25% over  
the medium term

•  The translation impact of foreign exchange, assuming rates 

remain at current levels, could have an adverse impact of around 
£25 million on revenue and around £3 million on profit

•  Exceptional items are expected to be around £25 million, mainly 

due to acquisition related expenses, restructuring and 
reorganisation costs, and reducing our transponder capacity

Cash impact
•  Tax will reflect the payment of £75 million deferred VAT  

from 2020

•  Total capex is expected to be around £75 million as we further 

invest in our digital transformation

•  The cash cost of exceptionals are expected to be around £190 
million, largely relating to accrued earnouts which includes the 
final earnout payment for Talpa

•  Profit to cash conversion is expected to be around 30% in 2021,  
as the favourable working capital position in 2020 unwinds. 
Taking 2020 and 2021 together, cash conversion is expected to  
be 80% to 85% over the two year period in line with historic levels

•  Total pension deficit funding contribution for 2021 is expected 

to be around £75 million

Chris Kennedy
Group Chief Financial Officer

Pensions 
The net pension deficit for the defined benefit schemes at 31 
December 2020 was £26 million (31 December 2019: £87 million 
deficit). The movement in the year was driven by an increase  
in liabilities caused by a reduction in corporate bond yields and 
changes in the longevity swap, offset by updated inflation and 
demographic assumptions and our deficit funding contributions 
made in the year. The pension assets have increased due to a 
reduction in gilt yields. 

The net pension assets include £62 million of gilts (2019: £58 
million), which are held by the Group as security for future unfunded 
pension payments to four former Granada executives, the liabilities 
of which are included in our pension obligations. 

A full reconciliation is included in note 3.7 of the financial statements.

Actuarial valuation
The last triennial actuarial valuation was undertaken in 2017. On  
the basis agreed with the Trustee, the combined deficits of the  
ITV defined benefit pension scheme as at 1 January 2017 amounted 
to £470 million. 

The Trustee is in the process of undertaking a full actuarial valuation 
of all sections of the scheme as at 1 January 2020, which we expect 
to agree during 2021.

Deficit funding contributions
The Group continues to make deficit funding contributions in line 
with the most recent actuarial valuation in order to eliminate the 
deficits in each section. The accounting deficit does not drive the 
deficit funding contribution.

The Group’s deficit funding contributions in 2020 were £59 million. 
We have agreed with the pension Trustees to delay around £15 
million, which will be deferred across 2022 to 2025 (subject to the 
new funding schedule which will be finalised as part of the Triennial 
valuation). Further details are included within note 3.7 of the 
financial statements. 

In 2021 we expect deficit funding contributions to be around 
£75 million.

SDN pension funding partnership
In 2010, ITV established a Pension Funding Partnership (PFP) with 
the Trustee backed by the asset of SDN which resulted in the assets 
of Section A of the defined benefit pension scheme being increased 
by £200 million. The Group is contracted to provide additional 
collateral to support the original value of the structure at the rate 
of £50.7 million each year from March 2019 to March 2022. This cash 
collateral would not leave the Group but would be maintained in  
a restricted bank account. The Trustee agreed to accept a bank 
guarantee as an alternative to the 2019 and 2020 collateral 
instalments with the result that £101 million cash collateral did not 
become due in March 2020. The PFP is currently being reviewed as 
we look to replace it with an alternative asset to SDN. If the asset 
in the SDN PFP structure is not replaced, the Group will pay to the 
pension scheme the lower of any deficit calculated on the funding 
basis in 2022 or £200 million.

ITV plc  Annual Report and Accounts 2020 

61

Strategic Report

Task Force on Climate-related 
Financial Disclosures (TCFD) 
We recognise the climate crisis and the role we must 
play to mitigate the impact on both the wider world 
and our business. The threat of climate change poses 
some challenges to certain areas of ITV, including our 
productions, supply chain and operations. It also 
offers opportunities to increase engagement with 
viewers through programming on climate change  
and grow advertising with brands seeking to 
showcase their environmental credentials.

Our commitment is 
demonstrated by the ambitious 
environmental targets we have 
set, including Net Zero by 2030, 
and as a signatory to TCFD. In 
2019 we started to make 
disclosures structured around 
the TCFD framework and we 
have built on this in 2020. We 
will continue to develop the 
detail of our TCFD disclosure as 
we complete further analysis.

Governance
To successfully evaluate and respond to  
the challenges and opportunities posed  
by climate change, we must embed an 
understanding and awareness of climate 
change issues across the business, 
supported by effective governance. During 
2020, we published ITV’s environmental 
targets and, as detailed below, updated  
our Environmental Governance Structure  
in order to facilitate their delivery. The 
governance structure is aligned with our 
wider risk management framework and  
will also be used to identify, escalate and 
monitor the effectiveness of our response 
to climate-related risks and opportunities.

In 2020, we established ITV’s Climate 
Change Delivery Group, chaired by Chris 
Kennedy, the Group Chief Financial Officer 
(CFO). In addition, we also set up the ITV 
Green Team Steering Group. Both of these 
groups support the Environmental 
Governance Structure, and a summary of 
their functions (and how they interact and 
support the governance and reporting 

structure of the Group) are set out in the 
diagram on the following page. 

Strategy
Action on climate change is defined within 
ITV’s Social Purpose strategy as set out  
on page 42 and aligned to our corporate 
purpose and strategy. Reducing our impact 
on the environment is one of the four pillars 
of the Social Purpose strategy.

We have committed to becoming a Net Zero 
business by 2030 and have set 1.5oC aligned 
science-based emissions targets (SBTs) for 
our Scope 1 and 2 emissions (emissions we 
control), and well below 2oC targets for 
Scope 3 (emissions we influence, such as 
business travel and products and services 
we use). We have also set targets for the 
areas that are most material to our business: 
the waste we generate, the sustainability of 
our supply chain, and our culture. These 
targets are important so we can reduce the 
impact our operations have on the 
environment and reduce our exposure to 
climate related risks.

To deliver against our global emissions 
targets, we have developed roadmaps and 
action plans for the business areas with the 
most opportunity to drive down ITV’s 
emissions. The work has provided each 
business area with their Scope 1, 2 and 3 
emissions baseline and target. The business 
areas/functions have responsibility for 
developing their action plans to achieve 
their targets and this is monitored through 
the Environmental Governance structure. 
The business areas/functions are:
•  Production (UK and International)
•  Operations
•  Technology
•  Broadcast (will become Media and 

Entertainment)

•  Procurement

62 

ITV plc  Annual Report and Accounts 2020

Risk management
We also recognise the impact climate 
change may have on our strategy and 
operations. Climate-related risks have  
been identified by the Board as an emerging 
business risk. Emerging risks are defined in 
ITV as uncertainties which originate from 
known or previously unconsidered sources 
and which are not clearly understood,  
visible or possible to fully assess.

In 2020, ITV began climate scenario analysis, 
starting with a detailed review of the risks 
and opportunities climate change poses for 
the business. Climate related risks have been 
identified by members of the Climate 
Change Delivery Group with the support of 
Group Risk and subject matter expert teams. 

As part of this exercise, we used our existing 
risk management framework to perform  
an initial assessment of the risks and 
prioritised these in a workshop with 
business stakeholders based on their 
potential for some financial impact, taking 
into account existing mitigations. Our initial 
assessment of the risks suggests we are not 
materially exposed to climate change and 
that these risks (individually or collectively) 
do not represent a threat to our strategy, 
long-term viability, liquidity or ability to 
operate. Furthermore, we do not expect 
that either the risks identified as part of our 
TCFD work nor the actions required to meet 
net zero will have a significant financial 
impact, in terms of operating costs, capital 
investment or balance sheet valuations. 
However, as noted below in 2021 we will 
undertake further analysis. 

The major infrastructure for our Broadcast 
(Media and Entertainment) business is based 
in the UK, and is less exposed to physical 
climate risks. Furthermore, our Studios 
business can operate in an agile manner, 
changing filming locations to respond to 
evolving physical climate and other risks  
and events (as has been proven during the 
COVID-19 pandemic). However, we recognise 
there remains some uncertainty and further 
work is needed to better understand the 
potential scale of these risks. In 2021 the 
prioritised risks will be taken forward into 
quantitative analysis in high and low carbon 
scenarios. The results of our quantitative 
analysis will help us better understand our 
exposure; develop metrics to monitor our 
exposure and strengthen our mitigations; 
and inform our long-term strategic, financial 
and operational business planning. 

Further detail of how we track, monitor and 
report our emerging risks is set out in the 
Risks and Uncertainties, and Governance 
sections of the report.

Strategic Report

Governance

Financial Statements

Additional Information

Environmental Governance structure

Board
Responsible for:
•  Ensuring the effective 

delivery of environmental 
targets

•  Reviewing key climate-

related risks and 
opportunities and overseeing 
mitigation strategies as part 
of the bi-annual review of 

principal and emerging risks
•  Considering climate change 

as part of stakeholder 
engagement

Management Board
Responsible for:
•  Reviewing and monitoring 

climate-related risks at least 
bi-annually, as part of the 
principal and emerging risks 

reviews and establishing 
effective mitigation and 
controls to manage risks

•  Ensuring appropriate action is 

being taken to meet our 
environmental targets, 

through review of quarterly 
reporting on climate change 
issues, including proposed 
metrics and KPIs

Divisional Boards  
(Studios and Media & 
Entertainment)

Responsible for:
•  Monitoring divisional 

progress on environmental 
targets through tracking KPIs 

and assessing climate change 
risks and opportunities within 
the division

Climate Change Delivery 
Group 
Chaired by the Group CFO, this 
group is responsible for:
•  Identifying all climate-

related risks and 
opportunities, including and 
developing appropriate 
mitigation strategies

•  Establishing action plans to 
deliver our environmental 
targets, tracking progress 
against the targets and 
reporting to the PLC Board/
Audit and Risk Committee 
and Management Board

•  Embedding accountability in 

each business area for 
delivery of the targets and 

monitoring progress and 
actions

•  The group meets quarterly 

and comprises senior 
business leaders from across 
ITV, who also lead working 
groups in their respective 
business to deliver actions 
required 

Green Team Steering Group and 
business area Green Teams
Responsible for:
•  Embedding and championing environmentally 
sustainable behaviours across the organisation

•  Supporting local green team champions in 

business areas

•  This group is chaired by the Senior Manager of 
our Social Purpose team and comprises senior 
leaders across the business

Direct and advise

Report and escalate

Audit and Risk Committee
Responsible for supporting the Board in 
its responsibilities with respect to climate 
change, including: 
•  Considering climate change risks as 

part of the bi-annual review of principal 
and emerging risks

•  Overseeing compliance with, and 

progress on, climate change reporting
•  Overseeing ITV’s environmental data 

and its accuracy and completeness, the 
Company’s environmental targets set 
in 2020, and the governance and 
planned roadmap to enable the targets 
to be achieved 

Working Groups
Responsible for: 
•  Delivering the relevant actions related 

to their area to meet our environmental 
targets

•  Day-to-day management of climate-

related risks

•  Embedding the climate change culture 
and mindset within their business area

•  Working groups are led by senior 
business leaders from across ITV, 
supported by colleagues within 
their area

TCFD progress roadmap

2019

2020

2021

We have made significant 
progress in improving how we 
manage our environmental 
targets and climate-related 
risks and opportunities. 
However, we recognise that 
we can build on these 
priorities further, to continue 
enhancing our approach and 
strengthen the quality of  
our reporting. 

•  Launched ITV’s Social Purpose 

strategy

•  Updated Environmental 
Governance structure

•  Obtain verification for SBT from 

the SBT initiative

•  Identified Group CFO as owner 

•  Created Climate Change Delivery 

•  Complete climate scenario 

for climate-related risks
•  Set baseline for targets, 

including SBTs

•  Carbon neutral across Scope 1, 2 
and 3 (for business travel only)
•  Updated ITV’s global emissions 

data collection process
•  Launched the Green Team 

Steering Group

•  Established Environmental 

Governance

Group chaired by Group CFO
•  Launched ITV’s environmental 

analysis quantification of climate-
related risks

2030 targets, including SBTs and 
100% renewable electricity 
target by 2025

•  Set a Net Zero target by 2030
•  Achieved a B rating for Climate 
Change for our responses in the 
Carbon Disclosure Project program
•  Started climate scenario analysis 

and identified key risks and 
opportunities with stakeholders
•  Developed a climate risk register

•  Finalise emissions reduction 

roadmaps for all business areas

•  Launched new global 

environmental data platform 
for emissions and waste
•  Establish business area 

environmental key performance 
indicators

ITV plc  Annual Report and Accounts 2020 

63

Strategic Report TCFD continued

Detailed risks and opportunities

Link to Strategy

Risk direction of travel  
(after current mitigations) 

Impact time 
horizon

From 
(years)

To  
(years)

Aligned to

Grow
UK and global production

Transform
Broadcast

Expand
Direct to Consumer

Risk is increasing

Short term

2020

Risk remains static

Medium term

2021

Risk is reducing

Long term

2024

end  
2021

end  
2023

end  
2030

ITV annual reporting period 

ITV long-term viability assessment 
period and strategic planning cycle

ITV science-based and Net Zero 
targets

Temperature scenarios

High carbon scenarios: (‘business as usual’/4ºC)
This is where physical impacts of climate change are likely to be most 
impactful, for example with higher sea level rise, higher temperatures  
and extreme weather events

Low carbon scenarios (1.5ºC/2ºC)
This is where the impacts of transitioning to a low carbon economy are likely 
to be most impactful as governments worldwide commit to driving down 
emissions; this could be manifested as higher carbon prices and greater 
regulation on land use and raw materials

Prioritised climate-related risks

Through our risk identification process we identified three risks which have potential for some financial impact. Our initial review of the risks is 
that we do not expect they present a material financial impact or a threat to viability and liquidity. However, we intend to perform quantitative 
analysis on these risks to assess them further and to support us in developing mitigations.

1. Carbon pricing

Link to strategy 

Context

How we are responding

Direction in a high 
carbon scenario

Direction in a low 
carbon scenario

As governments increasingly intervene to limit the impact of 
climate change, we may see an increase in carbon pricing/
taxations on organisations to encourage carbon reduction. 

As a result, we may be exposed to some additional costs of 
operating in areas of our business where we produce carbon. 
This may include pricing on the use of generators on remote 
filming locations, business travel, or on directly purchased 
goods such as technology equipment. 

By committing to our net zero carbon target we 
are actively seeking to limit the amount of 
carbon we use in our business. As we reduce our 
carbon emissions and increase our use of 
renewable energy to deliver against this target, 
our exposure to this risk will be reduced. 

Link to existing principal risk
N/A

Time horizon
Medium

2. Extreme weather events

Link to strategy 

Context

How we are responding

Direction in a high 
carbon scenario

Direction in a low 
carbon scenario

If governments and organisations fail to adequately respond 
to climate change, we are likely to see an increase in physical 
climate risks, such as extreme weather events causing floods, 
wildfires and acute heatwaves. 

Within the international Studios business, we are 
monitoring the local situation in each of the 
territories we operate, and respond on a 
case-by-case basis to potential weather events. 
We build contingency and business continuity 
into all our productions and are able to be agile 
to respond to changing circumstances. 

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Strategic Report

Governance

Financial Statements

Additional Information

2. Extreme weather events continued

Context

How we are responding

ITVs highest value property and infrastructure assets  
are located within the UK, as part of our Media and 
Entertainment and Group business areas and, therefore,  
less exposed to physical climate risks, when compared to 
other global territories. However, extreme weather events 
do have the capacity to result in some business or service 
interruption, including production delay and damage  
to property.

We also have extensive business continuity and 
resilience measures built into our existing Media 
and Entertainment transmission and Group 
operations and will continue to develop these  
in light of this evolving risk. 

Link to existing principal risk
N/A

Time horizon
Medium

3. Government and regulatory action 

Link to strategy 

Context

How we are responding

Direction in a high 
carbon scenario

Direction in a low 
carbon scenario

Many governments globally have announced their 
commitments to responding to climate change and are  
likely to enact legislation/regulation on organisations to 
support this. 

We may be impacted by changing regulation, such as 
advertising restrictions on high carbon products and 
services, travel restrictions, or quotas on goods and services. 
These restrictions may result in operational challenges or, in 
the case of advertising, restrictions impacting revenue. 

Time horizon
Medium

We have an experienced Policy and Regulatory 
Affairs team that are responsible for 
undertaking ongoing horizon scanning to 
monitor potential policy, legal and regulatory 
developments. 

With respect to advertising restrictions, we have 
a systematic approach to analysing the impact 
of potential changes and implementing 
processes to replace any lost revenue. 
Organisations are also increasingly investing in 
the development of substitute products as 
alternatives to high carbon products, which will 
materially limit this risk. 

Link to existing principal risk
•  Policy and regulatory changes
•  Advertising market changes

   See page 79 of the Risks and  
Uncertainties section

Other climate related risks

We also identified two further risks with a low potential for financial impact. We have existing processes in place to manage these risks and 
therefore they will not be subject to quantitative analysis at this stage. 

Health and safety 

Changing attitudes

We recognise that the environmental impacts of climate change have 
the potential to impact worker productivity and/or the physical and 
mental health and wellbeing of our staff, cast, crew and contributors in 
the future. Protecting our people will always remain our top priority and 
we have existing controls and processes in place which we can leverage 
to mitigate this risk to the lowest possible level.

Link to principal risks
•  Duty of care and health and safety risk 

Social and government attitudes to climate change are evolving and  
are increasingly seen as a key human issue. We understand that failure  
to (i) address the environmental impact of our programming, (ii) publish 
targets and (iii) comply with any applicable regulation, may result in 
damage to the ITV brand and reputation. However, our commitment to 
the environment, as demonstrated by our environmental targets, risk 
identification process and the robust governance we have put around 
these will help us manage this risk. Furthermore, we will also take 
advantage of the opportunities to use our content to influence the 
public’s conversation around climate change and enhance our brand,  
as set out on the following page. 

Link to principal risks
•  Commissioning risk, changing viewer habits

ITV plc  Annual Report and Accounts 2020 

65

   
   
   
Strategic Report TCFD continued

Climate-related opportunities

We are conscious not just of the risk surrounding climate change but also the opportunities. We are and will continue to take advantage of these 
opportunities to make a difference to wider society and promote our business. 

Advertising

Brand and programming

Technology

More and more of our advertising clients are 
seeking the trusted advertising environment 
of ITV to showcase their environmental 
credentials and encourage sustainable 
consumption. In response to this demand, 
we’ve created ‘ITV Home Planet’, a commercial 
initiative that provides a platform for 
advertisers to communicate their message, 
grow their business and help to increase 
environmentally conscious purchasing 
amongst consumers.

We are in a position to use our brand and 
programming to raise the profile of climate 
change and promote or normalise positive 
sustainable behaviours amongst our viewers 
and wider society. As audiences are 
increasingly looking for ways to reduce their 
own carbon footprint, we can educate and 
inspire them through engaging programming. 
For example, vegan recipes are regularly 
featured in cooking shows, sustainable 
behaviours are shown within our continuing 
dramas such as Emmerdale, and our Tonight 
programmes cover topics such as electric 
vehicles and food waste. See our Social 
Purpose section for further information.

We also have the opportunity to increase the 
use of sustainable technology, which will 
support us in mitigating some of the risks 
highlighted earlier and reduce our 
environmental impact. We are in the process 
of investigating potential options across our 
workspace and operations. 

Metrics and targets
Current targets:

• 

In August 2020, ITV announced the 
commitment to be a Net Zero business by 
2030, having set a Scope 1 and 2 science-
based emissions target aligned to the 
Paris Agreement’s 1.5oC warming limit, 
and a Scope 3 target aligned to well 
below 2oC, using 2019 as the baseline. This 
equates to 46.2% reduction for Scope 1 
and 2, and 28% reduction for Scope 3

•  Net Zero will be achieved by reducing 

emissions in line with our science-based 
targets, setting an internal carbon price 
on business travel that will be invested 
into nature-based sequestration 
solutions, and investing the impact of our 
programmes into nature-based solutions 
via albert’s Creative Offsets. ITV has also 
committed to powering the business with 
100% renewable energy by 2025. The 
Group achieved its carbon neutral target 
in 2019 by offsetting 2018’s Scope 1, 2 and 
business travel emissions by investing in 
certified carbon offset projects 

•  Business area emissions reduction 

•  An internal audit of ITV’s environmental 

roadmaps and action plans have been 
developed, and progress against these 
actions is being assessed within the 
Climate Change Delivery Group

• 

• 

ITV has also committed to becoming a 
zero-waste business; running a 100% 
sustainable supply chain; and embedding 
sustainable decision-making into every 
part of the business by 2030. The 
roadmaps for these targets will be 
developed and published in 2021

ITV is also the first broadcaster to  
commit to obtaining albert certification 
for 100% of programmes produced and 
commissioned in the UK by the end of 
2021. The albert certification is the 
industry authority on sustainable TV  
and film production. Teams are able to 
use the albert calculator to assess the 
environmental impact of their production 
and in completing a Carbon Action Plan, 
achieve an albert rating

reporting approach conducted by  
ITV’s internal auditor (Deloitte) in 2020 
recommended the implementation of  
a global environmental data platform  
in order to ensure robust, accurate and 
timely reporting on our global emissions. 
ITV has adopted the recommendation 
and is currently implementing a global 
environmental data platform, having 
consulted with the internal auditor on  
the structure, reporting approach  
and workflow of the platform. The 
platform will be used for ITV’s 2021  
data and reporting

For further detail on ITV’s 2020 energy 
consumption and GHG emissions disclosure, 
please refer to page 47.

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Strategic Report

Governance

Financial Statements

Additional Information

Our commitment to Section 172(1)

some of the key strategic issues considered 
and decisions made by the Board during the 
year and an explanation of how the Board 
has had regard to the matters in section 
172(1) (a-f) in reaching decisions are set out 
in the table below. 

   See pages 97 to 102 to read more on 

Stakeholder Engagement

   See pages 42 to 49 to read more on Social 

Purpose

   See pages 50 to 52 to read more on Our People

long-term impact of key actions throughout 
its decision-making process. The Board also 
undertakes a formal assessment on an 
annual basis of whether the key 
stakeholders identified remain appropriate.

The Directors consider that they have acted, 
in good faith, in a way that is most likely to 
promote the success of the Company for 
the benefit of its members as a whole, 
having regard (among other matters) to the 
matters set out in section 172(1)(a-f) of the 
Companies Act 2006. As the Chairman 
makes clear in his introduction, the Board 
regularly considers stakeholder groups and 
their most significant issues, views and 
interests as well as the financial and 

During 2020, the challenges arising from 
COVID-19 required the Board to act swiftly 
and approve measures to increase the 
resilience of the business and protect the 
interests of all stakeholders. Examples of 

   See pages 102 to 105 to read more on 

Workforce Engagement

   See pages 6 and 7 to read the Chairman’s 

Statement

Long-term impact

Interests of colleagues

Fostering business 
relationships

Impact on community  
and environment

Maintaining reputation  
for high standards of 
business conduct

Acting fairly between 
members 

Maintaining the resilience of the business in the 
context of the significant financial and economic 
uncertainty caused by COVID-19 and BREXIT

Directors consideration of key factors set out in section 172(1) 

Outcomes on Board decision-making and other key strategic decisions

Long-term impact:
•  In response to the uncertainty and pressures on revenue streams caused 

by COVID-19, the Board focused on preserving cash, which was paramount 
to safeguarding financial stability and longer-term sustainability

•  The Board has regularly considered the range of forecasts available to it, 
particularly in light of the uncertainties caused by COVID-19 and Brexit  
on the advertising market. Whilst the direct impacts of Brexit are not 
significant in the short-term, traditional TV spenders are contributing  
less towards advertising in the face of economic headwinds

•  The Board was mindful that the continued growth of the Studios business 

in 2021 would depend on how quickly COVID-19 restrictions are eased  
and therefore ensured that the budget and five year plan took this  
into account

•  Replacement of the leverage and interest cover covenants in the 

Revolving Credit Facility with a cap on covenant net debt at £1.8 billion 
and a minimum covenant liquidity requirement of £250 million until  
30 December 2021

•  Reductions to Executive Director and Management Board salaries and  
a voluntary 20% reduction in fees for Board members from April 2020  
to October 2020

•  Ongoing monitoring by the Board of: 

 – business performance against a wide range of scenarios as well as 

analysis to inform planning and decision-making to ensure costs and 
cash are managed appropriately

 – the risks associated with COVID-19 and changes in regulation and impact 

of Brexit on the business

Shareholders: The Board was mindful of shareholders’ concerns regarding 
the impact of COVID-19 on ITV’s financial and operating performance and 
resilience as well as its ongoing ability to pay dividends.

•  Withdrawal of the 2019 final dividend and previously announced intention 

to pay an 8.0p full year dividend for 2020

•  Increased Chief Executive and Group CFO meetings with shareholders 

during the initial phase of the crisis

Colleagues: The Board recognised that the economic uncertainty caused 
by COVID-19 could result in our colleagues worrying about their personal 
financial situation and was regularly updated on communications, which 
included the Chief Executive’s vodcast and through the Workforce 
Engagement Director, to ensure colleagues were kept informed about 
cost-reduction measures that would impact them.

•  Implementation of other cost-reduction measures, including: recruitment 
and pay freezes across the business; the cancellation of the 2020 bonus 
for all colleagues; furloughing colleagues as appropriate; reducing 
non-essential travel and other expenses

Partners and customers: The Board considered an inability to complete 
productions in light of global restrictions, the impact this would have  
on revenue and our free-to-air customers and the impact on delivering 
content to customers. The Board also considered business continuity  
risks with critical suppliers and the evolving competitor landscape due  
to COVID-19.

•  Ongoing monitoring of advertising trends and the impact of those trends 
in the medium to long-term, and the impact of COVID-19 restrictions on 
Studios productions and production restarts globally 

•  Increased supplier due diligence and acceleration of initiatives in relation 

to enhancing partnerships

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67

 
 
 
 
 
Strategic Report Section 172 continued

Looking after the health and safety of colleagues, 
programme participants and the wider community 
in the context of COVID-19

Directors consideration of key factors set out in section 172(1)

Outcomes on Board decision-making and other key strategic decisions

Colleagues: The Board recognised that the pandemic could have a 
negative impact on our colleagues’ physical and mental wellbeing, 
reinforcing that people and communications continue to be our top  
priority. Regular updates on colleagues are provided to the Board in  
the Chief Executive report. In addition, ITV took a leading role in the 
development of COVID-19 TV production protocols with UK government  
to minimise health and safety risks for colleagues – a role that has been 
specifically recognised by the government in Parliament.

•  Use and development of existing programmes to support the mental 

wellbeing of our colleagues (refer to page 52), especially in the context of 
working from home

•  Continued investment in technology and systems to enable colleagues to 

optimise digital working. For more detail on measures put in place for 
colleagues, refer to page 52

•  Development of a phased approach to re-entering the office safely (to be 

implemented as appropriate in line with government guidelines)

Customers and programme participants: In order to protect the health 
and safety of our talent and crew, ITV productions were paused at the start 
of the pandemic, whilst recognising the impact and costs for the business 
of having to take such actions in the long-term.

•  Implementation of new processes and protocols to minimise health and 

safety risks for colleagues and programme participants working on 
content production to allow them to work safely during the pandemic. 
This included working with partners to drive the government’s 
introduction of the COVID indemnity scheme (Film & TV Production 
Restart Scheme)

Legislators and Regulators: The UK government and industry players 
were consulted when agreeing measures to protect our employees and 
programme participants from the risk of infection. Public health (mental 
and physical) has been a particularly important topic over the past year. 
Public Health England asked ITV to help communicate critical health 
messages to key demographics.

•  Integration of public health messaging into our broadcasting. In addition 
to editorial content, we created campaigns with messages on mental 
health (e.g. how to combat loneliness), the importance of staying at home, 
handwashing, healthy eating (Eat Them To Defeat Them) for children and 
exercise (with the Daily Mile)

Community, environment, viewers and subscribers: The pandemic 
presented new opportunities for ITV to further its Social Purpose priorities 
(Better Health, Diversity and Inclusion, Environment, and Giving Back), raise 
awareness of key issues and shape culture for good. The Board considered 
ITV’s responsibility as a public service broadcaster to ensure that it informs, 
entertains and provides companionship to viewers, in particular to help 
build resilience to cope with lockdown.

•  Running our award-winning mental health campaign, Britain Get Talking, 

and Board discussion on the widening of Britain Get Talking beyond 
mental health to neighbourliness

•  Other examples of how we have raised awareness and delivered against 
our Social Purpose priorities during the pandemic are set out on page 44

•  Running public health messaging campaigns (as described above)

Restructuring of the Broadcast business to 
establish a new Media and Entertainment division 
with two new business units 

Directors consideration of key factors set out in section 172(1) 

Outcomes on Board decision-making and other key strategic decisions

Long-term impact: The Board believes the restructuring will ensure that 
ITV’s business model better reflects and serves changing viewing habits in 
the longer-term and will enable the Company to reduce the ongoing cost 
base, improve efficiency and accelerate delivery of ITV’s strategic priorities.

•  Review of analysis/modelling to understand the financial impact of  

the restructuring (following which the Board concluded that its 
implementation would be in the long-term interests of the Company)

Colleagues: The Board considered how best to preserve the culture of the 
Broadcast business, ensure transparency through communications with 
colleagues and minimise disruption to the business. The Board also 
discussed the necessary reallocation of resources between the On Demand 
and Broadcast business units within the Media and Entertainment division.

•  Open and transparent communications with colleagues in relation to  
the restructuring, including through regular vodcasts with the Chief 
Executive where colleagues were able to ask questions anonymously. 
When necessary, we also undertook individual and collective 
consultations. Individuals at risk were supported by our ITV Ambassadors 
(our employee representatives)

Viewers and subscribers: The Board believes that the restructuring will 
facilitate the growth of ITV’s online offering to provide new content that 
appeals and improves accessibility to audiences who already do most or all 
of their viewing on demand.

•  Feedback from viewers, subscribers and customers indicated that  
this would strengthen ITV’s digital offering and attract a broader 
demographic who would spend more time with ITV content. The  
impact of the restructuring on revenue will continue to be monitored

Partners and customers: The Board was mindful of how the restructuring 
would impact how we work with our partners. Growing our digital viewing 
will provide more opportunities for advertisers to reach new audiences.

•  Discussions with advertisers to ensure they understand what the 

restructuring will mean for the business

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Strategic Report

Governance

Financial Statements

Additional Information

Non-Financial  
Information Statement (NFIS)
The table below, and the information it refers to,  
sets out our position on non-financial reporting 
requirements in accordance with sections  
414CA and 414CB of the Companies Act 2006. 

Environment 

Policies

Due diligence in pursuance of policies

•  Our Environmental Management Policy 
sets out our commitment to Net Zero 
Carbon, zero waste and a sustainable 
supply chain by 2030

•  We are also a signatory to the Task 
Force on Climate-related Financial 
Disclosures (TCFD), which provides a 
framework for assessing our exposure 
to climate-related risks and processes 
to mitigate against these risks

•  Our Supplier Code of Conduct sets out 

our expectation of our suppliers to align 
to our 2030 environmental targets

•  We evaluate and monitor climate change 

risks and progress against our 
environmental targets through our 
governance structure, which includes the 
Climate Change Delivery Group, and is 
referenced in further detail in our TCFD 
report (see pages 62 to 66)

•  Progress against our environmental 
targets are reported to the Studios,  
Media and Entertainment, and 
Management Boards four times a year, 
and annually to the Board. The Audit and 
Risk Committee also has oversight of 
environmental matters, receiving 
frequent updates (page 121)

•  All colleagues are required to complete 
mandatory training on climate action

Social impact 

Policies

Due diligence in pursuance of policies

•  Social Purpose is a core part of ITV’s 

•  We evaluate and monitor all our Social 

overall strategy. We use ITV’s scale and 
creativity to shape culture for good.  
We have set and published ambitious 
targets which align to the United 
Nations Sustainable Development  
Goals (UN SDGs)

Purpose campaigns and progress against 
our goals

•  A Mental Health Advisory Group, chaired 
by Ruth Davidson (former leader of the 
Scottish Conservative Party), comprises 
external expert advisers and provides 
guidance on best practice for people, 
productions and campaigns

•  ITV is a member of the Responsible  

Media Forum

•  Progress against our targets and the 

impact of our campaigns are reported to 
the Management Board four times a year, 
and annually to the Board 

The description of Our 
Business Model can be found 
on pages 22 and 23. 

Outcomes of policies and  
impacts of activities including 
related KPIs 

Related principal risks 
(pages 76 to 85)

•  Reducing our impact on the 
environment is one of the 
four priorities of ITV’s Social 
Purpose strategy (see pages 
46 and 47)

•  Refer to page 47 for our 

greenhouse gas emissions 
data

•  We are members of the 
albert directorate and 
consortium, and committed 
to reducing the impact of 
production by ensuring all 
the programmes we 
produce and commission are 
albert certified

•  Climate change is not 

currently recognised as  
a principal risk, but is 
categorised as an 
emerging risk and kept 
under regular review 
through our risk 
management framework. 
In 2020 we performed an 
assessment of this area,  
in order to identify specific 
climate risks for ITV and 
the result of this 
assessment is detailed in 
our TCFD report on 
page 62 

Outcomes of policies and  
impacts of activities including 
related KPIs 

Related principal risks 
(pages 76 to 85)

•  Social impact matters are 
not considered to be a 
principal risk as we are 
committed to our Social 
Purpose and have taken 
steps to deliver this

•  Our Social Purpose strategy 
has four priorities relating to 
Better Health, Diversity and 
Inclusion, the Environment 
and Giving Back (see pages 
42 to 49)

•  The Social Purpose strategy 
is aligned to the UN SDGs. 
ITV has identified SDGs 3, 5, 
7, 10, 12, 13 where it can have 
the most impact

ITV plc  Annual Report and Accounts 2020 

69

Strategic Report Section 172 continued

Colleagues

Policies

Due diligence in pursuance of policies

•  Our Code of Conduct promotes the 

highest standards of ethical business, 
underpinning our values and corporate 
culture. Adherence to the Code of 
Conduct is a key requirement of our 
overall compliance framework

•  All colleagues are required to complete 
annual mandatory training aligned with 
the Code of Conduct. Board members 
also completed the mandatory training 
for colleagues in 2020

•  The Code of Conduct is reviewed and 

•  Our Diversity and Inclusion strategy  

updated regularly

is aligned with and supports our 
business strategy

•  Our employment and recruitment 

policies are based on equal 
opportunities and non-discrimination, 
and set out our commitment to an  
open and inclusive culture

•  ITV’s Duty of Care Charter sets out our 

commitment to the care we take for the 
physical and mental health and safety 
of employees and others we work with

•  ITV has a ‘Speaking Up’ framework 

(revised in 2020) for employees and 
freelancers to raise concerns and 
grievances in confidence (and if they 
wish anonymously), as well as a 
freelancer complaints procedure
•  We also have policies on bullying, 
harassment and dignity at work,  
and grievances

•  Our Inclusion and Diversity Council, 

chaired by the Chief Executive, drives the 
organisation’s diversity and inclusion 
agenda (see page 49) 

•  Progress against our diversity targets are 
reported to the Studios and Media and 
Entertainment Boards biannually, the 
Management Board four times a year,  
the Nominations Committee regularly, 
and annually to the Board

•  The Audit and Risk Committee reviews 

the Group’s health and safety procedures 
at least annually, and receives regular 
reports on duty of care from the Duty of 
Care Operating Board, providing feedback 
to the Board 

•  Our Speaking Up arrangements and the 

wider ‘Speaking Up’ framework, including 
incident statistics, are monitored and 
reviewed annually by the Audit and Risk 
Committee, which provides feedback  
to the Board 

Anti-corruption and anti-bribery

Policies

Due diligence in pursuance of policies

•  Our Code of Conduct promotes the 

highest standards of ethical business 
and reinforces the importance of 
awareness of compliance requirements 
and maintaining high ethical standards

•  Our Anti-Bribery Policy sets out our 

responsibilities and provides 
information and guidance on what 
bribery is and how to deal with bribery 
and corruption issues. Those working  
or or with us must observe and uphold 
the Policy 

•  Our Sanctions Policy ensures that the 
business complies with all relevant 
international and financial sanctions  
in force at the time by the UN, EU or  
UK government

•  Our Supplier Code of Conduct sets out 
our expectation of our suppliers to 
comply with all anti-bribery laws

•  All colleagues are required to complete 
annual mandatory training aligned with 
the Code of Conduct, and systems are in 
place to enable employees to identify  
and raise issues, including suspected 
wrongdoing, fraud or malpractice in  
the workplace 

•  Bespoke training on the Anti-Bribery 

Policy is provided to employees working 
in roles or territories at higher risk of 
bribery and corruption issues

•  Compliance with the Anti-Bribery Policy  
is kept under review and reported to the 
Management Board and Audit and Risk 
Committee biannually 

•  Bribery and corruption risks are reviewed 

annually by the Audit and Risk 
Committee, as is wider policy compliance

Outcomes of policies and  
impacts of activities including 
related KPIs 

Related principal risks 
(pages 76 to 85)

•  In 2020, a ‘pulse’ survey was 
carried out to understand 
colleague confidence in our 
response to the COVID-19 
pandemic and obtain 
learnings for future ways  
of working, the results of 
which have informed Board 
discussions (see pages 104 
and 106)

•  Diversity and Inclusion is one 
of the four priorities of ITV’s 
Social Purpose strategy (see 
pages 48 and 49)

•  During 2020 we appointed  

a Group Diversity and 
Inclusion Director to the 
Management Board

•  In 2020 we launched the 

Diversity Acceleration Plan, 
which is aligned with and 
supports our business 
strategy (see page 48) 

•  Non-compliance with laws 

and regulation is 
recognised as a principal 
risk (for which we have 
zero tolerance) and we 
regularly assess potential 
risks associated with 
employee conduct and 
ethics as part of our 
compliance processes
•  Failure to deliver our 

Diversity Acceleration Plan 
is a risk which remains 
under review, monitored 
by the Nominations 
Committee

•  Failure to create the right 
organisational culture, 
which allows colleagues  
to speak up and deliver  
the strategy (Risk 11), and 
failure to extend an 
adequate duty of care  
or a major health and 
safety incident (Risk 12)  
are recognised as  
principal risks

Outcomes of policies and  
impacts of activities including 
related KPIs 

•  We take a zero-tolerance 
approach to bribery and 
corruption and are 
committed to acting 
professionally, fairly and 
with integrity in all our 
business dealings and 
relationships wherever we 
operate, as well as 
implementing and enforcing 
effective systems to 
counter bribery and 
corruption

Related principal risks 
(pages 76 to 85)

•  Legal and regulatory 

non-compliance (including 
the Bribery Act 2010) is 
recognised as a principal 
risk (Risk 13). We have  
a compliance programme 
in place to mitigate the  
risk of bribery, which is 
articulated in our 
Anti-Bribery Policy

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Strategic Report

Governance

Financial Statements

Additional Information

Human rights 

Policies

Due diligence in pursuance of policies

•  Ultimate oversight belongs to the Board
•  ITV’s Modern Slavery Steering Group  
is responsible for overseeing modern 
slavery risk management for ITV in  
a manner that places concerns for 
potential victims at the centre. It agrees 
strategies for addressing key risks 
identified and raises awareness among 
ITV’s decision-makers of labour rights 
considerations and seeks their support 
for appropriate initiatives

•  Our Modern Slavery Statement is 

reviewed by the Board on an annual basis

•  ITV is fully committed to ensuring that 
we do not participate in the violation of 
human rights and we expect the same 
of our suppliers. We are a founding 
member of the TV Industry and Human 
Rights Forum set up to identify and 
proactively address labour rights issues 
in the television industry and raise 
awareness beyond it 

•  ITV’s Modern Slavery Statement sets 
out the steps taken by ITV to identify, 
address and prevent modern slavery 
and human trafficking in our business 
and supply chain

•  Our Supplier Code of Conduct sets out 
our expectation of our suppliers to 
protect human rights of workers and 
communities impacted by operations 
and supply chains

Outcomes of policies and  
impacts of activities including 
related KPIs 

•  No incidences of human 
rights abuse or modern 
slavery have been identified

•  During 2020, we 

strengthened risk 
management processes, 
and new reporting 
processes are being 
established to ensure better 
data from the due diligence 
processes we perform for 
new suppliers and the 
targeted assessments being 
undertaken for our current 
suppliers that pose the 
highest (material) risk of 
modern slavery across our 
supply chain. This will  
help us measure the 
effectiveness of our supply 
chain risk mitigation

Related principal risks 
(pages 76 to 85)

•  Legal and regulatory 

non-compliance (including 
labour rights issues) is 
recognised as a principal 
risk (Risk 13). We have a 
compliance and risk 
management framework 
in place to identify 
potential risks and 
mitigate these

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71

Strategic Report

Risks and Uncertainties
ITV operates in a rapidly changing 
business environment. Viewer 
behaviours, competitors and the 
broader industry are evolving at 
a significantly faster pace than before, 
creating an increasingly complex 
risk landscape. 

The COVID-19 pandemic has created 
unprecedented challenges for ITV, impacting 
many of the principal risks facing our business and 
further highlighting to us the importance of 
having an effective understanding of and ability 
to respond quickly to changing and 
emerging risks.

We understand that taking certain risks is 
unavoidable and necessary to enable us to pursue 
our strategic goals. However, we must also 
adequately manage and respond to risks which 
represent a threat to our reputation, finances, the 
safety of our staff, contributors and the 
environment. Our continued success is dependent 
on striking the right balance between risk-taking 
and risk-mitigation. ITV’s risk management 
framework is designed to support strategic and 
operational decision-making by providing us with 
the tools to identify, manage and continually 
review our risks. 

Enhancing risk management
Throughout 2020, we have introduced enhancements to better 
support our teams to effectively understand and respond to 
risks. We will continue to build on this work in 2021. 

Key enhancements  
in 2020

Building on these 
priorities in 2021

•  Increasing the frequency of  

•  Continuing to embed and build 

risk discussions at all levels of 
the business

•  Performing deep dives with 
management, the Audit and 
Risk Committee and the  
Board, to further scrutinise  
the approach we take to our 
principal risks (detail of the 
deep dives completed in 2020 
are outlined within each 
principal risk identified on  
the following pages 

•  Further developing the risk 
appetite framework for the 
business and articulating our 
risk appetite in respect of  
key risks

•  Supporting the business with 
the management of risks and 
evolving threats created as  
a result of COVID-19
•  Undertaking a series of 
workshops to identify 
climate-related risks and 
improve our related disclosures 
and mitigations/response 

•  Improving the robustness of our 

processes to monitor third 
party and supplier risks

risk management capability and 
culture within the business
•  Increasing the number of risk 
deep dives with the Board
•  Enhancing risk reporting to 
better support decision-
making, by incorporating 
increased metrics and  
scenario modelling

•  Improving quantitative and 
qualitative risk appetite 
metrics, which allow us to 
monitor compliance and focus 
on areas outside of tolerance 
•  Continuing to learn from our 

response to COVID-19 and build 
learnings into existing crisis 
management and business 
continuity activities

•  Building on the work in 2020 by 
performing climate scenario 
analysis, to better quantify 
climate risks

•  Further developing the 

third-party risk management 
framework and rolling this out 
to the business

Risk management 
framework

The key objective of our risk 
management framework is to 
support the achievement of 
our strategic goals. The 
framework seeks to drive 
clarity and proactivity and 
enable us to respond to 
threats, by defining the 
required governance, process 
and enablers for effective risk 
management at ITV.

Governance

Process

Enablers

Risk
Governance
Structure

Risk 
Appetite

Report

Monitor

Identify

Risks

Manage

Assess

Principal
Risks

Emerging
Risks

Business 
Risks

Board and 
Executive 
sponsorship

Risk 
management 
systems and 
process

Risk culture 
and 
accountability

Three lines of 
defence and 
assurance

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Strategic Report

Governance

Financial Statements

Additional Information

Risk governance structure

Board
•  Sets strategic objectives
•  Reviews and evaluates 

principal risks and 
uncertainties

•  Sets our strategy on risk and 
establishes tolerance levels 
and risk appetite

•  Ensures the effective 
operation of the risk 
management framework and 
internal control systems 

Management Board
Has responsibility for:
•  The development and 
operation of the risk 
management framework and 
systems of internal control, 
including:
 – Reviewing and monitoring the 

effectiveness of internal 
controls and putting in place 
remedial plans where 

required. Serious control 
weaknesses (if any) are 
reported to the Board and 
action is taken as appropriate

•  Routinely reviewing and 
challenging risks and 
migrations, including relevant 
reports or other performance 
indicators

•  Continuously reviewing risk 
exposure and ensuring that 
decisions taken are in line  
with the organisation’s risk 
appetite and within the 
defined tolerance levels 
•  Reviewing emerging risks 

Divisional Boards and Central Functions
Have responsibility for ensuring 
appropriate risk management 
within their business area, 
including:
•  Routinely reviewing and 
challenging risks and 

mitigations, including relevant 
reports or other performance 
indicators 

•  Reviewing local policies and 

monitoring the local 

implementation of key group 
policies and procedures 
•  Reviewing emerging risks 
identified through the risk 
management framework

Group Risk
Has responsibility for:
•  Maintaining the risk 

management framework, 
systems and processes and 

supporting management  
in its adoption and embedding

•  Developing risk capability and 

culture in the business 

•  Coordinating all risk 

•  Supporting and advising the 

identification, reporting and 
governance forum activity 

business on the development 
of risk management solutions 

Audit and Risk Committee
Has responsibility for:
•  Overseeing and advising the 

Board on risk exposures 
and future mitigation strategy

•  Reviewing the effectiveness  

of the risk management 
framework and internal  
control systems

•  Conducting in-depth reviews 
of high-risk business areas 
or processes

•  Setting the internal audit plan 

to gain assurance of the 
effectiveness of key risk 
controls and mitigations 
•  Reviewing implementation 
of internal audit actions

•  Overseeing and monitoring the 
business’s compliance with the 
risk appetite set by the Board

Details of risk reviews undertaken 
during the year are set out in the 
Audit and Risk Committee Report 
within the Governance section of 
the report.

Key

Direction and Management

Reporting and Escalation

Advice and Oversight

Three lines of defence

The three lines of 
defence model is  
a core enabler within 
our risk management 
framework and 
provides ongoing 
assurance over the 
effectiveness of our 
risk management 
activities. 

Business Operations and 
Divisions: Divisions and 
Central Functions identify, assess 
and manage risk on an ongoing 
basis, including maintenance and 
operation of the internal control 
framework to mitigate key risks. 
These risks are reported and 
escalated through the risk 
governance structure

Risk

Group Risk and Central 
Functions: Where relevant, 
Group Risk and Central Functions 
support the business in their risk 
management activities. They are 
responsible for setting policies 
related to their remit, monitoring 
application of policies within the 
business and advising the business 
on risk mitigations.

Risk

Internal Audit: Internal Audit 
provides independent assurance 
over the effectiveness of the 
Group’s internal control systems 
and risk management processes. 
The internal audit plan is driven 
from ITV’s risk management 
framework and is aligned to 
auditable elements of the 
Group’s principal risks.

Reporting

Reporting

Reporting

The Board: Oversight over principal risks

Audit and Risk Committee: Oversight over risk management framework

Senior management: Oversight over all business risks

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73

 
 
Strategic Report Risks and Uncertainties continued
Strategic Report

Risk appetite

In 2020, we undertook an exercise to 
improve the articulation of our risk 
appetite across key areas of the business 
in order to better support management’s 
ability to identify and respond to risks as 
they arise and strike the right balance 
between taking too much or too little risk. 
This involved a workshop with the 
Management Board, facilitated by Group 
Risk, to define our risk appetite for each 

principal risk and across other key areas. 
This included, but was not limited to, 
liquidity, acquisitions, data privacy, 
business continuity and resilience, and 
people and culture. The output from this 
workshop was a set of risk appetite 
statements for Studios, Media and 
Entertainment, and Group. Our risk 
appetite reflects ITV’s willingness to be 
innovative and open to new ideas as we 

pursue our strategy, whilst maintaining 
our low tolerance in operational areas 
such as compliance, duty of care, cyber 
and data protection. 

The risk appetite statements have been 
approved by the Board and in 2021 we will 
build on this work by developing metrics to 
support the Management Board’s role in 
monitoring compliance against risk appetite. 

Principal risks

COVID-19

A member of the Management Board 
is responsible for monitoring and 
ensuring mitigation of each of the 
principal risks on an ongoing basis. The 
principal risks are reviewed on an 
ongoing basis by senior management, 
subject to periodic deep dives at the 
Board, Audit and Risk Committee, 
Management Board and Divisional 
Boards, and are formally reviewed and 
approved by the Board twice a year. 

Despite the unprecedented 
challenges presented by the 
COVID-19 pandemic, we have 
continued to broadcast, serve 
our advertising clients and agencies, and 
have restarted production on the majority 
of our programmes internationally. 

However, COVID-19 remains a risk for ITV 
and we continue to respond to the 
emerging health and safety threats the 
pandemic presents. During 2020, we made 
changes to our office and production-
based health and safety protocols, which 
has allowed us to continue operating and 
safeguard our people, cast, crew and 
programme participants. 

We have also observed changes in viewer 
behaviours during the pandemic, which 
may exacerbate many of our existing 
strategic risks and result in those risks 
materialising sooner than anticipated.  
We have accelerated the pace of our 
strategic delivery to address these shifting 
dynamics in the market and to respond to 
the increasing risk. 

We have included a new COVID-19 principal 
risk below, which provides an overview of 
the broader uncertainties related to the 
pandemic for ITV and have provided 
additional context within existing principal 
risks, where appropriate, to reflect the 
impacts of COVID-19. Further detail of our 
response to COVID-19 can be found on 
page 14. 

Other changes in our principal risks
•  We have removed the principal risk relating to legal disputes, as we no longer consider 
this risk as having the same level of potential long-term impact as other principal risks. 
We recognise that some litigation is ongoing and there remains uncertainty as to the 
estimations and potential final financial quantum of that litigation. As a result, we have 
continued to include this risk as a sensitivity factor within the assessment of going 
concern and long-term viability, in order to further stress test our cash and liquidity 
assumptions. Whilst there are certain discussions ongoing that may lead to litigation, we 
continue to improve our processes to mitigate the risk of a dispute arising and track this 
through our internal risk management processes 

•  The principal risk relating to the macroeconomic environment has been removed as a 

standalone risk and incorporated into existing principal risks 

•  The principal risk in relation to structure and ways of working has been removed, as it 
continues to be substantially mitigated through ongoing work to restructure the 
business and improve ways of working

•  The principal risk in relation to BritBox growth has been expanded to encompass all of 

our digital and On demand products, which are all fundamental to our Media and 
Entertainment strategy 

•  We have included a new principal risk relating to regulatory change, which is driven 

primarily by the uncertainty around the government’s PSB review, advertising sector 
restrictions and Brexit

74 

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Governance

Financial Statements

Additional Information

Emerging risks

Climate change

We define emerging risks as 
uncertainties which originate from 
known or previously unconsidered 
sources, and which are not clearly 
understood, visible or possible to fully 
assess. These risks could impact ITV 
over a longer period and have the 
potential to significantly impact our 
business model and/or operations. 

As part of the enhancements made to 
the risk management framework in 
2020, we have improved our processes 
to identify, assess and report emerging 
risks. ITV’s Group Risk team supports 
management in the identification of 
emerging risks by undertaking horizon 
scanning, maintaining ongoing 
dialogue with the business and keeping 
up-to-date with wider market 
movements. Emerging risks are 
tracked and escalated through the risk 
management framework and are 
formally reviewed by the Board twice 
a year. 

Throughout 2020, we undertook 
a series of workshops to identify 
climate change risks and 
opportunities for ITV. We 

identified some potential risk areas which 
are detailed in our TCFD report. There are 
some risks associated with transitioning  
to a low carbon economy, for example,  
the risk of governments introducing 
carbon taxation measures and or quotas 
on certain activities carried out in the 
jurisdictions in which our business 
operates. However, government actions  
to respond to climate change are  
evolving, and the extent of potential  
risks remain unclear. 

We have been impacted by the physical 
effects of climate change on a small 
number of our productions, including the 
wildfires in California and Australia; 
however, to date, we have been able to 
deploy localised responses to mitigate 
against production delay or financial loss. 
Viewer and consumer sentiment with 
respect to climate change is also 
fragmented and continues to change. 

Our initial assessment of the risks suggests 
we are not materially exposed to climate 
change or that this represents a threat to 
our long-term viability, liquidity or ability 

to operate. However, there remains some 
uncertainty as to the potential 
significance, impact or timing of these 
risks. These factors all limit our ability to 
fully assess our risk profile and as a result 
we continue to categorise climate change 
as an emerging risk for ITV. 

We also recognise that there are also 
opportunities for ITV to use its content and 
platform to educate our viewers about 
climate change and promote sustainable 
behaviours. Please refer to our Social 
Purpose section further information on 
the work we are doing in this regard.

In 2021, we will complete detailed climate 
scenario modelling to develop a more 
accurate picture of our climate change risk 
profile and the potential impact risks may 
have on our strategy, operations and 
finances. We will also continue to monitor 
the risks identified to date through the 
existing risk management framework and 
develop mitigations to respond. Further 
detail on the risks and opportunities we 
identified as part of our exercise and risk 
management in this area is provided in the 
TCFD section of the report. Where relevant 
we have also included additional climate 
risk commentary in our principal risks on 
the following page. 

ITV plc  Annual Report and Accounts 2020 

75

Strategic Report Risks and Uncertainties continued

Detailed Principal Risks

Link to Strategy

Risk direction of travel  
(after current mitigations) 

Principal and emerging risks  

Grow
UK and global production

Transform
Broadcast

Expand
Direct to Consumer

Strategic, External risks

Risk is increasing

Risk remains static

Risk is reducing

We have indicated below if there is a change in the risk 
profile associated with a particular risk that is attributable 
to COVID-19.

We have also indicated where there are specific 
environmental or climate related factors, which may 
impact our risks.

Risk 
direction

2020

NEW

2019

N/A

External environmental risks, including macroeconomic, socio-political or market changes,  
that may impact ITV’s strategic vision or ability to deliver the strategic initiatives

1. COVID-19 pandemic 

Link to strategy 

Description

Context

Mitigating activities

The COVID-19 
pandemic may 
have longer-term 
implications on the 
macroeconomic 
environment or 
impact our people, 
operations or 
ability to deliver 
our strategy.

•  COVID-19 has had, and may continue to have a strategic, 

operational and financial impact on all areas of our 
business.

•  We are observing further (and potentially more serious) 
waves of the virus in many of the territories in which we 
operate, which may result in a short-term increase of all 
aspects of this risk, including:

•  A prolonged negative impact on the global economy, 

which may impact sales activity 

•  Operational challenges associated with filming during 

COVID-19, resulting in further production delays

•  Increased health and safety risks, resulting in the need 
for additional steps to keep our staff, crew, cast and 
participants safe, and increased costs of operating
•  The potential for high employee absence, resulting in 

challenges in operational and strategic delivery
•  Increased costs of operating, reduced revenue and 

delayed payments from customers, which may have an 
adverse impact on our cash position

Changes in direction of travel
The COVID-19 pandemic has affected all areas of our 
business, and accordingly, we have moved this risk from 
an emerging risk to a principal risk. The development of a 
planned roll out of a vaccine in the UK will lead to an 
overall reduction of the level of this risk. However, when 
balanced against the current and potential future waves 
of the pandemic, different timelines for the roll out of a 
vaccine in our international markets and the potential 
restrictions to activities imposed by governments, the 
level of this risk is increasing at present.

We have developed a COVID-19 response governance 
structure, with responsibility for managing the risks 
associated with the pandemic. This is supported by a 
Project Management Office function, which regularly 
reports into the Management Board and the Board. 

We manage the risks associated with COVID-19 across 
five fronts:
•  Situational Analysis: Regular conversations with 

government and external advisors on the medical, 
political and economic impact of COVID-19

•  Cash and Costs: Modelling our financial position across 
a range of scenarios (informed by situational analysis), 
developing cost mitigations (with defined trigger 
points), and cash monitoring and management
•  Revenue: Developing and implementing plans to 
continue identifying opportunities and mitigate 
against negative sales impacts

•  Technology and Operations: Invoking existing business 

continuity plans to ensure critical operations can 
continue through the crisis 

•  People and Communications: Putting in place 

processes and responses that protect the health and 
wellbeing of our people, cast, crew, participants and 
support the wider community

We have also made improvements to our crisis 
management and business continuity approach across the 
Group. We have identified further activities to protect our 
critical services and have implemented those activities 
into business as usual. This has included implementing 
additional security measures on our enterprise systems; 
improving efficiency and resilience in production through 
technology and remote editing; and increasing the 
adoption of tools to facilitate remote working.

Board oversight
•  Monthly reports to the Board on the emerging 

COVID-19 situation and impact to ITV (weekly at the 
height of the crisis)

•  Risk deep dive at the Audit and Risk Committee, 
focused on health, safety and wellbeing during 
COVID-19 (April 2020)

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Strategic Report

Governance

Financial Statements

Additional Information

2. Changing viewing habits

Link to strategy 

Risk 
direction

2020

2019 

Risk 
direction

2020

2019

Description

Context

Mitigating activities

A failure to 
anticipate or 
respond to fast 
changing viewer 
habits and 
behaviours may 
impact total 
viewing and the 
success of our 
channels.

•  Content is now available across many different devices 

and platforms, which is impacting how viewers consume 
video

•  Viewers are watching less linear television and are 

increasingly accessing content through video on demand 
(VOD) services 

Our strategy is focused on allowing our audiences to 
access our content wherever, whenever and however they 
choose to watch. In 2020, we developed an On Demand 
business unit to accelerate the growth of our digital 
viewing propositions, both in advertising video on demand 
(AVOD) and subscription video on demand (SVOD). 

•  Younger viewers are also engaging with alternative 

media, moving away from long-form video 

•  A faster than anticipated shift towards digital viewing 
and alternative content would impact the reach of ITV 
viewing and in turn the advertising revenue we are able 
to realise

Changes in direction of travel

Whilst there has been increased ITV viewing 
during the pandemic, the acceleration in VOD 
viewing results in this risk increasing.

In AVOD, this involved making all our linear content 
available on digital platforms, as well as investing in  
the enhancement of the ITV Hub product. In SVOD,  
we continue to invest in BritBox and will be rolling out 
the product to further international markets in 2021  
and beyond. 

Our strategy also involves investing in alternative media 
products to more effectively compete for non-viewing 
time and allow viewers to engage with the ITV brands 
and formats in different ways. This includes investing in 
gaming, short-form content and podcasts.

Board oversight
•  Strategy session with the Board, focused on evolving 

viewer habits in light of COVID-19 (June 2020)

3. Advertising market changes 

Link to strategy 

Description

Context

Mitigating activities

Ongoing changes 
in the advertising 
market may result 
in reduced demand 
for ITV’s 
advertising 
products and a 
longer-term 
decline in 
advertising 
revenue.

Advertising is slowly returning to pre-COVID 
levels. However, the advertising market was 
significantly impacted by COVID-19 and 
advertiser spend may continue to be impacted 
by ongoing decline of certain sectors and the UK economy 
more broadly, driven by COVID-19 and also Brexit. 
•  An increasing proportion of advertising budgets is also 
being spent on digital offerings and with media owners 
with advanced features, such as audience attribution
•  An increasing number of viewers are using advertising-

skipping technology on linear products, reducing 
revenue

Certain sectors are either already or may 
become subject to regulatory advertising 
restriction, impacting the advertising they can 
do with ITV. Particular industries which are at 

higher risk of advertising restriction include gambling and 
food and drink. In addition, we are monitoring the 
potential for advertising restrictions on high carbon 
emitting products and services, for example air travel and 
motor vehicles.

Changes in direction of travel
Continued uncertainty in the economic environment 
means this risk is trending upwards. 

We are closely monitoring the economic environment 
and tracking the potential financial impact on 
advertising revenues in a defined range of scenarios. We 
continue to demonstrate the benefits of advertising on 
ITV to our existing clients, whilst seeking to increase 
awareness of these benefits within growing sectors. 

As part of our strategy to grow our digital viewing and 
reach, we seek to serve advertising wherever our viewers 
consume our content. This includes working with 
technology and distribution partners to allow us to insert 
advertising across all platforms and investigate methods 
to minimise the financial impact of ad skipping. 

We are also focused on enhancing the features and 
attractiveness of our advertising products, including by 
investing in addressable advertising capability. Our 
Planet V product was successfully launched in 2020 and 
is designed to provide advertisers an easy-to-use, 
self-service platform to deliver highly targeted ads. 

We monitor the regulatory landscape and engage with 
the UK government to understand and limit the impact 
of advertising restrictions on our revenues. Specifically, in 
relation to the intended ban on advertising for high fat, 
salt and sugar products, we are assessing the potential 
financial impact and identifying approaches to mitigate 
the loss of revenue while we wait for further details on 
the scope of the ban and timing of application.

Board oversight
•  Deep dive on advertising market risk with the Board 

(July 2020)

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77

   
   
   
   
   
Strategic Report Risks and Uncertainties continued

4. Evolving demand in the content market

Link to strategy 

Risk 
direction

2020

2019

Risk 
direction

2020

2019

Description

Context

Mitigating activities

Fundamental 
changes in the 
content market 
may result in 
reduced 
opportunities,  
non-renewal of 
premium 
programmes, and/
or impact the 
profitability of ITV 
Studios content. 

COVID-19 has resulted in delays to the 
completion of a number of shows on the 
Studio’s slate. Although production is resuming 
globally, further waves of the virus and the 

introduction of further restrictive measures by 
governments (including periods of lockdown) may 
continue to impact our ability to produce.

•  The demand for content globally continues to increase, 
in particular from SVOD buyers. However, there is a risk 
that these players will increasingly use their scale to 
produce content in-house.

•  The profitability of the Studios business may be 

impacted by buyers seeking better terms on pricing and 
rights and increased costs of production as a result of 
new ways of working during COVID-19.

Costs associated with carbon offsetting and 
new technologies to reduce the environmental 
impact of our productions may also impact 
margins in the future.

Changes in direction of travel
Whilst there is continued risk to our production pipeline 
caused by COVID-19, the global demand for content 
remains high and we anticipate being able to continue 
production with the support of our COVID-19 safety 
protocols.

ITV has been actively involved in the development of 
industry-wide production protocols to support the 
industry return to work. The protocols have also been 
rolled out across our productions internationally, with 
some variances to respond to local requirements. As 
the situation has evolved, we have responded by rapidly 
flexing the protocols to continue production. 

We are also growing and maintaining relationships with 
a diversified set of local and global customers, with 
varied business models. We have continued to invest in 
development and in attracting creative talent 
throughout the pandemic in order to ensure we can 
continue to provide quality content to these customers.

We believe that by taking action now to reduce the 
environmental impact of our productions, we are 
mitigating against longer-term increases in costs, e.g. 
arising from carbon taxation or higher prices of fossil 
fuel. From a cost perspective, we are also continually 
implementing new processes to drive efficiency in our 
production and project margins. These include robust 
procurement procedures, maximisation of tax credits 
and technological approaches to optimising filming. 

Board oversight
•  Deep dive on studios market risk with the Board 

(September 2020)

5. Platform relationship risk

Link to strategy 

Description

Context

Mitigating activities

An inability to 
develop and 
maintain adequate 
relationships with 
major platform 
and distribution 
providers may 
result in viewers 
being unable to 
find our content 
and lack of fair 
value for that 
content.

•  Video content is viewed across a very wide variety of 

platforms and devices and ITV needs to work with these 
platform providers to ensure viewers can continue to 
find ITV content whenever and wherever they choose to 
watch

•  As a public service broadcaster (PSB), we are guaranteed 

prominence in the UK within the linear Electronic 
Program Guide (EPG) grid. However, this prominence is 
not guaranteed for digital viewing and other ways 
viewers now or will choose to consume ITV content 

•  Our commercial arrangements with platform owners are 
increasingly complex and, in the absence of regulatory 
protections, we must form strong relationships under 
mutually favourable terms, to allow viewers to continue 
to easily find our content and in order to fully monetise 
that content

Changes in direction of travel
As viewing continues to shift away from linear and onto 
other platforms and devices, the need for strong 
distribution arrangements increases. 

Our aim is to allow viewers to access our content, 
wherever, whenever and however they choose to watch 
and this is underpinned by a defined partnership and 
distribution strategy, which has been further developed 
throughout 2020. We will continue to focus on this as a 
priority as we transition to our new organisational 
structure. 

We have a dedicated team that has developed 
relationships with all the major distribution providers 
and TV platform/device manufacturers in the UK. This 
team is also responsible for inputting into product and 
commercial decision-making, to confirm ITV remains an 
attractive proposition from a distribution perspective. 
We are therefore in a position to negotiate the 
prominence and monetisation of ITV’s content on their 
platform/devices.

We also continue to actively participate in the dialogue 
with Ofcom and the UK government regarding the 
modernisation of the PSB regulatory regime and make 
the case for addressing the key areas of inclusion, 
prominence and fair value.

Board oversight
•  Strategy session with the Board, focused on 

partnership strategy in light of platform relationship 
risk (June 2020)

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Strategic Report

Governance

Financial Statements

Additional Information

6. Pension deficit increase

Link to strategy 

Description

Context

Mitigating activities

A financial crisis or 
macro-economic 
change could 
impact the value of 
pension scheme 
investments and 
liabilities and 
increase the 
deficit.

•  Changes in credit spreads could result in material 

movements in the Group’s defined benefit pension 
scheme liabilities

•  A major change in longevity, investment values or in the 
discount rate affecting the value of liabilities could have 
a material impact on the net pension liability. ITV may 
need to respond in such an event by increasing future 
contributions

Changes in direction of travel

The pension scheme trustees’ approach has 
always been focused on taking a conservative 
approach to limit the impact of uncertainty. 
Therefore, the wider implications of COVID-19 
have not impacted the value of the scheme significantly 
or our ability to meet liabilities. 

The pension scheme assets are invested in a diversified 
portfolio, with a significant amount of the fund held in 
lower risk bonds, with interest and inflation rate 
hedging in place. We have worked with the pension 
trustees to limit the potential deficits through a series 
of asset backed arrangements. In addition, the trustees 
have removed some of the mortality risk with a 
longevity swap and by hedging a portion of inflation 
and interest rate variability.

Increased monitoring of the pensioner population and 
mortality rates of the schemes has taken place to 
assess the likely risk of a mortality shock as a result of 
COVID-19. This would result in a requirement to increase 
collateral in relation to the longevity swap and 
restrictions on the preferred investment strategy. 
However, a mortality shock would also reduce the 
scheme’s liabilities, partly offsetting the risk of the 
deficit. 

We have reduced some of our exposure through the 
purchase of a bulk annuity policy (a ‘buy-in’ policy) for a 
section of the scheme. This contract matches the 
pension liabilities covered by the policy and, therefore, 
removes the investment, interest rate and inflation 
risks associated with those liabilities. In order to 
mitigate the risk of not being able to meet our liabilities 
as they arise, we have reviewed our cash matching and 
hedging strategies.

Board oversight
•  Annual pension process and controls review at the 

Audit and Risk Committee (December 2020)

Risk 
direction

2020

2019

7. Regulatory policy changes

Link to strategy 

Description

Context

Mitigating activities

Changes to policy 
and regulation or a 
failure by the UK 
government to 
regulate may have 
a negative impact 
on the future of 
public service 
broadcast, our 
business model 
and/or the cost of 
operations.

•  Public service broadcasters (PSB) regulation needs 

reform to respond to changes in viewer behaviours and 
the increasing scale of digital media companies. The 
outcomes of the ongoing PSB regime review may have a 
significant impact on ITV’s business model and strategy

•  Changes in advertising regulation for certain sectors 

may have a negative impact on the revenue we are able 
to generate from these sectors

•  The agreement of a deal between the UK and EU has 

gone some way to managing Brexit uncertainty. Whilst 
there may be additional operational requirements and 
cost resulting from future regulation (e.g. requirements 
to obtain working visas), these do not present a material 
barrier or threat to ITV

Other areas of regulation and policy which 
could have an impact on our business, include: 
sustainability, child protection, broadcasting 
regionality and longer-term regulation in 

relation to pandemic preparedness.

We have an experienced Policy and Regulatory Affairs 
team that monitors for potential policy, legal and 
regulatory developments. We have a systematic 
approach to analysing the impact of potential changes 
and are proactive in putting forward our position during 
the development of new policies, legislation and 
regulation.

We continue to engage with the government and 
regulators on the PSB regime and other topics affecting 
our industry. This includes collaborating with other 
organisations in the industry, where appropriate and 
objectives align.

From a COVID-19 perspective, we held regular CEO-led 
conversations with the UK government to influence 
decision-making on specific areas affecting our industry. 
We are also monitoring the emerging regulatory 
landscape with respect to the pandemic to understand 
and prepare for changes. 

Risk 
direction

2020

NEW

2019

N/A

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Strategic Report Risks and Uncertainties continued

7. Regulatory policy changes continued

Description

Context

Mitigating activities

Changes in direction of travel
Reform of the PSB regime represents both a risk and an 
opportunity to ITV. However, a reluctance by government 
to intervene on key issues (such as fair value, prominence, 
and the influence of digital players) may have a negative 
impact on ITV’s business model and strategy.

Throughout 2020, our Brexit working group met 
regularly to consider the implications of different 
scenarios for Brexit. Plans were developed to mitigate 
the impact of Brexit and to identify any process 
changes required. Those processes are now being rolled 
out and transitioned into business as usual activities. 

Our Social Purpose team works alongside the Policy and 
Regulatory Affairs team to identify regulatory changes 
related to the environment/sustainability and to 
support the business to implement processes to comply 
with such changes. This included advising the business 
on requirements for TCFD, of which we were an early 
signatory.

Board oversight
•  Regular reports to the Board on PSB reform
•  Regular updates on emerging regulation in light of 

COVID-19 

Strategic, Internal, Change risks

Internal risks, including culture and capability, that may impede the achievement  
of strategic and/or operational change goals

8. Commissioning pipeline risk

Link to strategy 

Description

Context

Mitigating activities

Failure to sustain 
a diversified 
broadcast 
commissioning 
pipeline that is 
resilient and 
financially viable 
may reduce 
profitability.

•  In order to protect viewing and, in turn, advertising 

revenues, we must develop a broadcast pipeline that is 
both resilient to changes in viewer preferences and is 
financially viable. In particular, we must commission 
programmes with broad appeal and that attract younger 
audiences 

The COVID-19 crisis impacted producers’ ability 
to make content, which has impacted our 
broadcast schedule and resulted in delays in 
producers delivering programmes.

•  The public response to the Black Lives Matter movement 

has further highlighted the need to respond to 
increasing scrutiny in relation to on-screen diversity

Furthermore, we also need to be conscious of 
the environmental impact of our programming 
and how environmental behaviours are 
presented in our content.

Changes in direction of travel
Further waves of the virus and continued challenges for 
producers in developing content may impact the 
commissioning pipeline, resulting in this risk increasing. 

We have an experienced Commissioning team in place, 
which is focused on identifying programmes and 
formats which have national appeal. In order to increase 
the resilience of our pipeline and reduce reliance on 
historically successful programmes, we also continue to 
invest in new premium formats, live sports, high-end 
drama and programmes which appeal to younger 
audiences. 

In addition to our own Studios business, we have strong 
relationships with independent studios, both in the UK 
and internationally, from whom we commission 
content. 

We also have a dedicated Research team, which is 
responsible for providing insight on audience 
preferences that is used to adapt our commissioning 
strategy.

We have developed a Diversity Acceleration Plan which 
aims to improve our on-screen diversity, develop a 
representative talent pipeline and better represent all 
communities in our programmes. 

We are also committed to reducing our environmental 
impact and communicating the need to respond to 
climate change to our viewers. We have developed 
plans to help us meet our environmental targets and 
routinely use our content to raise the profile of the 
climate change agenda. 

Board oversight
•  Deep dive with the Board on commissioning pipeline 

risk (July 2020)

Risk 
direction

2020

2019

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direction

2020

2019

Strategic Report

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Financial Statements

Additional Information

9. Insufficient growth in our On Demand products 

Link to strategy 

Description

Context

Mitigating activities

The Hub, Hub+ and 
Britbox do not 
grow at the pace 
required to deliver 
the desired 
strategic or 
financial outcomes.

•  The video on demand market is highly competitive 

market, both in the UK and internationally 

•  The success of the Hub is dependent on maximising the 
number of viewers on the Hub product (reach) and then 
maximising the amount of content they view on Hub 
(consumption)

•  The success of Hub+, BritBox UK and BritBox 

International is dependent on attracting new customers, 
converting them to paying subscribers and subsequently 
retaining them

•  We need to maintain strong relationships with platforms 
and distributors to maximise the availability and reach of 
our all our on demand products

Content is key to the attractiveness of our On 
Demand products. There is a risk of delays in 
receiving this content due to production 
pauses during the COVID-19 pandemic. 

Changes in direction of travel
We have seen some positive outcomes for our On 
Demand products, as a result of increased viewing during 
the COVID-19 pandemic. However, further competition in 
the market means this risk is increasing.

We invest in data driven and mass marketing campaigns 
to increase market awareness of our On Demand 
products (both in the UK and internationally).

We continue to investigate creative ways to deliver our 
content on the ITV Hub and Hub+ in order to maximise 
viewing on the product. This has included curating 
short-form content specifically for the Hub; extending 
online catch up windows for selected content; making 
previous series programme box sets available in advance 
of new series transmission, and making current series 
available on ITV Hub in full directly following 
transmission of the first episode on our channels. 

For Britbox, COVID-19 and our first original programme, 
Spitting Image, have increased the rate at which we 
have acquired subscribers. In order to increase BritBox’s 
appeal and optimise customer retention, we continue to 
invest in additional and original content for the service. 

We also assess the performance of our On Demand 
products on an ongoing basis, to identify and 
implement user experience and functionality 
improvements. We use data to enhance user experience 
and personalisation on our On Demand products and 
will continue to focus on this as a key priority in 2021. 

In order to maximise reach, we have developed 
distribution deals with hardware and software providers 
in order to make our On Demand products available on a 
growing number of major platforms and devices.

We track and evaluate the performance of our On 
Demand products through a suite of KPIs. Root cause 
analysis is performed on subscriber growth and customer 
churn data for BritBox and ITV Hub+, and on registered 
user growth and consumption volumes for the ITV Hub. 

Board oversight
•  Regular On Demand performance reports to the Board 

10. Strategic and digital transformation risk

Link to strategy 

Description

Context

Mitigating activities

Failure to 
successfully 
deliver key 
components of our 
strategy and 
digital 
transformation, 
due to the speed 
and extent of 
change required, 
may negatively 
impact our 
business.

•  Digital transformation underpins all elements of our 

strategy and is a key enabler for increasing operational 
efficiency. Failure to effectively deliver digital 
transformation projects could impact ITV’s ability to 
keep pace with changes in the market and ultimately 
future growth 

•  As we digitally transform the business, our exposure to 
cyber security and data privacy risk increases. We need 
to manage these risks in order to continue protecting our 
viewer and staff data. For further detail on these risks 
and mitigations, refer to the cyber security and data 
breach risk and the legal and regulatory non-
compliance risk below

Despite the challenges presented by COVID-19, we have 
continued to successfully deliver against our strategy. 
Our strategy is articulated through defined strategic 
initiatives. Each initiative is sponsored by a 
Management Board member and led day-to-day by a 
member of the ITV Executive Leadership Team. We have 
formal processes in place, led by the Group Strategy 
team, to report monthly on the performance of each of 
these initiatives to the CEO and CFO. 

Risk 
direction

2020

2019

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Risk 
direction

2020

2019

Risk 
direction

2020

2019

10. Strategic and digital transformation risk continued

Description

Context

Mitigating activities

Failure to 
successfully 
deliver key 
components of our 
strategy and 
digital 
transformation, 
due to the speed 
and extent of 
change required, 
may negatively 
impact our 
business.

COVID-19 has resulted in an acceleration of 
previously observed viewer trends and the 
need to increase the pace of strategic delivery. 
This requires significant alignment and effort 

across the whole Group.

Changes in direction of travel
The move to remote working, as a result of COVID-19, has 
accelerated the adoption of digital tools within our 
business. However, further fracturing of viewing across 
platforms has highlighted the increasing importance of 
transitioning to a digitally led business. As a result, this 
risk is trending upwards. 

The strategic initiatives involve the digital 
transformation of ITV, including enhancement of our 
digital viewer/customer facing products (Hub, Planet V, 
BritBox), as well as optimising the use of technology in 
our middle and back office. We have initiated the digital 
transformation of the middle and back office through 
wide adoption of agile processes and initiating a 
number of digital ‘lighthouse’ projects, aimed at 
improving efficiency and operations. 

Furthermore, this year we announced an organisational 
restructuring, which is aimed at removing barriers to 
strategic delivery in our operational ways of working. 
The creation of a new Media and Entertainment division 
will support us in accelerating the strategy and growing 
our digital products. 

Board oversight
•  Board Strategy session (June 2020)

11. Insufficient cultural change

Link to strategy 

Description

Context

Mitigating activities

Failure to evolve 
the underlying 
culture of the 
business may 
result in an 
inability to deliver 
the level of change 
required to achieve 
our strategic 
objectives.

•  We could be negatively impacted if we fail to create the 
agile and collaborative culture required to deliver our 
strategy

•  During COVID-19, we have seen increased adoption of 
digital tools in the business, which demonstrates a 
positive shift towards moving to a digital culture. 
However, there remains a risk that the protracted period 
of home-working may lead to siloed working and impact 
collaboration

There is a risk that engagement and  
morale may be negatively impacted by  
fatigue as a result of additional work due  
to COVID-19.

Changes in direction of travel
There remains uncertainty as to how sustained 
home-working may impact wider culture. However,  
we have taken many steps to move towards our cultural 
vision, including the organisational restructure. As a 
result, this risk remains static. 

In 2019 we developed and communicated the ‘ITV Way’. 
The ITV Way defines the culture needed to ensure our 
future success and outlines the behaviours we expect 
from our staff to support our desired culture. 

Throughout the pandemic, we have held fortnightly all 
staff vodcasts, chaired by the CEO (weekly at the height 
of the crisis). We have also moved many events online, 
developed remote onboarding for new staff, and have 
provided training to line managers on managing remote 
teams. All of these initiatives are focused on ensuring 
that the culture we are aiming to create remains visible 
to and resonates with our colleagues. We have also 
undertaken regular Pulse and Employee Engagement 
Surveys throughout the COVID-19 pandemic. Learnings 
from these surveys have fed into short-term actions 
and longer-term improvement plans. 

The Board undertakes a formal programme of 
employee engagement (led by a Non-executive 
Director), in order to obtain insight into culture. We also 
continue to positively reinforce desired behaviours and 
attributes through direct links to reward and 
recognition. 

Board oversight
•  Board Strategy session (June 2020)
•  Regular updates to the Board from the Non-executive 
Director on employee engagement and from HR on 
results of Pulse and Engagement Surveys

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Financial Statements

Additional Information

Operational risks

Risks that could impact our operational and business as usual activities

12. Duty of care and health & safety incident

Link to strategy 

Description

Context

Mitigating activities

Risk 
direction

Failure to extend 
an adequate duty 
of care, or the 
occurrence of a 
major health and 
safety incident or a 
global pandemic, 
could result in 
physical and 
mental harm, loss 
of human life and 
reputational 
damage.

•  We have a duty of care (DoC) to our staff, cast, crew, 

•  We have a central team with responsibility for 

2020

programme participants and the general public

COVID-19 has resulted in increased risks to 
health and safety (H&S), both in our offices and 
on our productions.  

•  As we continue to increase production hours, our risks in 
relation to health and safety continue to increase. We 
need to consider the duty of care across all aspects of 
productions, taking into account the physical health and 
safety risks posed by COVID-19 and broader aspects of 
mental wellbeing

•  Amongst our staff (employees, contractors and 

freelancers) we must monitor the impact the COVID-19 
crisis is having on mental health and ensure we provide 
support

Changes in direction of travel
As our production hours increase to pre COVID-19 levels 
and COVID-19 continues to have an impact on physical 
and mental health, this risk increases. 

2019

implementing controls and processes for DoC and H&S. 
During the crisis, we have leveraged existing controls 
and implemented new processes in order to further 
protect our staff and individuals involved on our 
productions. This has included implementing a new 
mental health peer-to-peer platform for staff 
(employees, contractors and freelancers), 
implementation of home-working for the majority of 
staff and development of robust office and production 
safety protocols, which have been agreed with the UK 
government and the industry

•  We have also enhanced our existing DoC processes, 

which encompass procedures relating to both physical 
and mental health and safety. This has included 
engaging two medical professionals (a former Chief 
Medical Officer and a clinical psychologist) on an 
advisory basis, to provide ongoing support and 
challenge to our DoC activities. We have a Duty of Care 
Operating Board (DoC Board) in place, with 
responsibility for monitoring implementation and 
continuous improvement of our DoC framework and 
policies. This DoC Board is chaired by the Group Chief 
Executive Officer (CEO) and includes senior 
representation from our Studios, Media and 
Entertainment, Legal, HR, and Risk areas of the 
business. The DoC Board meetings are also attended by 
the Chair of the Audit and Risk Committee on behalf of 
the Board

Board oversight
•  Deep dive on duty of care risk with the Audit and Risk 

Committee (July 2020)

•  Risk deep dive at the Audit and Risk Committee, 

focused on health, safety and wellbeing during the 
COVID-19 pandemic (April 2020)

13. Legal and regulatory non-compliance 

Link to strategy 

Description

Context

Mitigating activities

•  We are a global business and are therefore subject to 
multiple local and international legal and regulatory 
regimes. These cover a range of areas including: 
broadcasting and media regulations, anti-trust and 
competition law, anti-bribery and corruption, data 
privacy, and health and safety

We have a Group Legal and Business Affairs team in 
place, which consists of subject matter experts who 
oversee and are responsible for ensuring business 
compliance with all elements of regulatory and legal 
requirements. Where appropriate we also engage 
specialist external legal advisers to support.

Failure to comply 
with applicable 
laws and 
regulation could 
result in 
reputational 
damage, financial 
penalties or 
suspension of  
our licences to 
operate.

Risk 
direction

2020

2019

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Risk 
direction

2020

2019

Risk 
direction

2020

2019

13. Legal and regulatory non-compliance continued

Description

Context

Mitigating activities

Failure to comply 
with applicable 
regulation could 
result in 
reputational 
damage, financial 
penalties or 
suspension of our 
licences to 
operate.

During the COVID-19 pandemic, the scope of 
laws and regulations has increased and we 
have needed to respond to various 
government guidelines and restrictions across 

all the territories in which we operate.
•  As we develop our data and digital strategy and evolve 
the way we use personal data to deliver transformation 
in our Media and Entertainment business, we need to 
confirm we remain in compliance with data protection 
and privacy regulation. 

Changes in direction of travel
This risk is trending upwards, due to ongoing changes in 
the compliance landscape, as a result of increased 
requirements all employers have to comply with respect 
to COVID-19 and a potential broadening of our data 
privacy compliance obligations as a result of our digital 
and data strategy. 

We operate a compliance programme which is 
embedded within our internal policy framework. 
Internal policies are owned by business leaders, 
regularly reviewed by the Management Board and the 
Audit and Risk Committee. The Group Legal and 
Business Affairs team works with the business to 
support the adoption and implementation of these 
policies.

Our Regulatory Affairs team regularly engages with 
regulators such as Ofcom and the Advertising Standards 
Agency (ASA) in order to understand and interpret 
changes in policy and compliance requirements. This 
team has worked closely with the industry during the 
COVID-19 crisis in order to engage the government on a 
range of issues impacting the business.

We also have a suite of mandatory compliance training 
and learning in place, which helps drive positive 
attitudes to compliance across the whole business. 

Board oversight
•  Deep dive on compliance framework and risk with the 

Audit and Risk Committee (July 2020)

14. Cyber attack or data breach incident

Link to strategy 

Description

Context

Mitigating activities

A cyber attack may 
result in major 
operational 
disruption, critical 
system outage or 
loss of IP, customer 
or business data 
and potentially 
lead to material 
financial fines/
penalties and 
reputational 
damage.

•  We operate in a highly public environment and, due to 

our reputation, we are at greater risk of attack (than the 
norm) from well organised threat groups

•  As technology becomes increasingly more complex and 
we transition to a digitally led business, we are required 
to evolve our cyber security procedures in order to 
effectively protect against and respond to evolving 
cyber threats

Remote working results in increasing activity 
occurring outside the enterprise network and 
increases cyber and data breach risk. 

•  As we continue to grow our digital product offerings,  
we work increasingly with third-party partners and 
suppliers. A failure by these partners to implement 
suitable security processes may result in increased  
risk to ITV

Changes in direction of travel
As threats become more active and increasing activity 
takes place outside the network the cyber security risk 
facing ITV is increasing. 

We have implemented a robust cyber security risk 
management framework across the organisation to 
address the evolving nature of the cyber security 
threats. Our framework incorporates a variety of 
technical preventative and detective measures to 
mitigate the risk of an incident, as well as an extensive 
training and awareness programme. We have 
strengthened and accelerated previously planned 
enhancements to our controls and technical  
measures in response to the increased risk caused  
by remote working. 

We actively manage cyber and data security in our 
supply chain and undertake due diligence assessments 
on key suppliers as part of procurement activities. We 
also have an incident response and notification process 
in place, which are followed in the event a cyber or data 
breach incident were to occur. 

The strength of our control environment is tested on  
an ongoing basis by independent security experts and 
recommendations are implemented in a prioritised 
manner. We also work with our security partners to 
undertake cyber simulation exercises at all levels of  
the organisation to continuously improve our response 
to cyber or data attacks.

Board oversight
•  Deep dive on cyber risk with the Audit and Risk 

Committee (September 2020)

•  Data privacy programme and risk review with the Audit 

and Risk Committee (September 2020)

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Additional Information

15. Recruitment and retention of talent risk

Link to strategy 

Description

Context

Mitigating activities

An inability to 
attract, develop 
and retain key 
creative, 
commercial, 
technical and 
managerial talent 
could adversely 
affect our 
business.

•  The market for talent is extremely competitive.
•  We must be able to attract, develop and retain the best 
creative, technological, commercial and managerial 
talent in order to successfully grow our business

There is a deep understanding of the skills and 
capability required to deliver our strategic objectives 
and our HR department works closely with the business 
to confirm those needs are met. 

•  There is increasing scrutiny in relation to diversity and 

inclusion. We must commit to improving inclusivity and 
diversity across our business (across all aspects, including 
race, gender and disability) through both our recruitment 
and retention processes

Changes in direction of travel

Economic and behavioural factors may mean 
individuals in our sector are less inclined to 
move jobs due to COVID-19, however, there is 
also opportunity for ITV if organisations let go 

of talent due to financial pressures. Therefore this risk 
remains static.

We also continue to strengthen our existing capability, 
through a combination of learning, development and 
performance. Our Board Nominations Committee 
reviews the skills and capability of senior leadership 
twice a year and supports leaders in addressing 
potential gaps in light of strategic requirements.

We have developed a Diversity Acceleration Plan, which 
aims to improve diversity and inclusion within the ITV 
workforce, through a combination of development, 
training and recruitment initiatives.

Whilst a certain level of attrition is inevitable, we 
evaluate root causes through exit interviews and 
declared reasons for leaving. Furthermore, succession 
plans have been developed and implemented for 
business critical and management roles (which includes 
nominated deputies).

Board oversight
•  Ongoing updates to and succession planning reviews 

with the Nominations Committee

Risk 
direction

2020

2019

Viability statement

How we assess prospects and risks 

How we assess viability 

The Board continually assesses ITV’s prospects and risks at its meetings, 
including the following:

•   Holding ‘Strategy Days’ twice a year, to oversee the delivery of the 

Strategy and consider changes to or new initiatives to further improve 
the ITV Strategy. Further detail can be found in the overview of Board 
meetings in 2020, from page 116 

•  Considering ad-hoc topics on strategic areas at the periodic Board 
meetings. Further detail can be found in the overview of Board 
meetings in 2020, from page 116

•  Performing a full review of the principal and emerging risks twice a year. 

Further detail can be found earlier within the Principal Risks and 
Uncertainties section

•  Performing periodic deep dives on specific risk areas, to further 

scrutinise the effectiveness of risk mitigation approaches and confirm 
operation within risk appetite. Further detail can be found earlier within 
the Principal Risks and Uncertainties section

•  The Board and management significantly increased their focus on 
ITV’s prospects, risks and viability in light of the evolving COVID-19 
situation. This involved holding a session on the specific impact of 
COVID-19 on ITV’s Strategy (June 2020); developing a range of 
COVID-19 scenarios for 2020 and beyond and modelling their 
potential financial impact; identifying cost interventions/mitigations 
to respond to severe downside scenarios; and increasing the level  
of financial performance reviews and reforecasting to track 
performance against these scenarios. Further details of the specific 
measures to respond to COVID-19 are provided in the Chief Executive’s 
Report, page 14.

When assessing the longer-term viability of ITV, we considered (i) ITV’s 
strategy and business model (page 20 to 23); (ii) the principal risks and 
uncertainties (page 76 to 84); (iii) the Group’s financing facilities, 
including covenant tests and future funding plans (page 60); (iv) the 
long range financial plan and cash forecast; and (v) other sensitivity 
factors or risks which have the potential to materially impact liquidity 
and cash in the assessment period.

Based on this review a set of hypothetical and severe but plausible 
scenarios were developed. We then modelled these scenarios against 
the long-range financial plan and cash forecast both individually and in 
parallel, in order to assess viability.

The output from this work was reviewed and approved by the Board and 
the Audit and Risk Committee. In reaching its view, the Board and 
Committee also considered analyst commentary, to understand the 
wider market and views on the Group’s future prospects, and the 
external auditor’s findings and conclusions on this matter. Further detail 
of the work performed by the Audit and Risk Committee to consider 
assumptions applied in the assessment viability is set out on page 118.

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Assessment period for viability
The Board reviewed the long range financial 
and strategic planning horizon and is of the 
view that a three year assessment period 
(1 January 2021 to 31 December 2023) 
continues to be most appropriate. The 
factors the Board considered in adopting 
this timeframe were as follows:

•  The commissioning process and life cycle 
of programming gives the ITV Studios 
division more medium-term outlook. 
However, while non-returning brands are 
replaced with new commissions, over 
time there is less visibility as programmes 
can experience changes in viewer demand 
or come to a natural expiration

•  The situation with respect to the 

COVID-19 pandemic remains uncertain 
and is likely to continue impacting ITV  
in the medium term. We are closely 
monitoring the external environment and 
continue to manage the risks associated 
with the pandemic to support us in 
returning to pre-COVID performance 
levels. Further detail of our response to 
COVID-19 is provided within the Chief 
Executive’s Report, page 14 and in the 
COVID-19 principal risk mitigations, 
page 76

•  Visibility over ITV’s broadcast advertising 

business is relatively short term. 
Advertising remains cyclical and closely 
linked to the UK economic growth,  
which may continue to be impacted  
by the COVID-19 pandemic, Brexit and 
other uncertainties in the UK 
macroeconomic climate

•  Technology and innovation in the media 

industry continues to change the demand 
for content and also how it is consumed

•  Pension funding, which is one of ITV’s key 
funding obligations, is agreed triennially 
with the Trustees of the pension schemes

• 

ITV’s business model does not necessitate 
investment in large capital projects that 
would require a longer-term horizon 
assessment or returns

Assumptions applied 
We applied the following assumptions when 
assessing viability in the scenarios below: 

•  A vaccine is not rolled out to a substantial 
number of the population in territories in 
which we operate until the end of 2022, 
which delays businesses returning to 
normal operations

•  Consequently, there is the possibility of 
national and local lockdowns during  
this period 

•  Ongoing additional production costs 

associated with COVID-19 protocols and 
health and safety measures until the 
vaccine is rolled out

•  Ongoing access to the UK bond market, 
but with an increased interest rate on 
bonds renewed in the period to reflect  
a potential decrease in credit rating

•  Ongoing availability of the financing 

facilities, but at increased interest rates. 
This comprises of; an undrawn Revolving 
Credit Facility of £630 million expiring  
on 15 December 2023; and a bilateral 
financing facility of £300 million expiring 
in June 2026, of which £199 million is 
available as at 9 March 2021

Taking into account current operational and financial performance, the Board has analysed the impact of following hypothetical scenarios. 
These scenarios were assessed in isolation and in parallel to further stress test viability:

Scenario modelled

Scenario 1

Link to Principal risks 

A significant and sustained downturn in the advertising market when compared to 2019,  
as a result of further COVID-19 lockdowns, the possible impact of Brexit or other macro 
economic factors. In this scenario we also fail to replace the advertising revenue lost as  
a result of the government’s announced restriction on HFSS advertising, which is due to 
come into force from the beginning of 2023.
Based on our experiences during the initial 2020 COVID-19 lockdown the scenario assumes total 
advertising revenues continuing to remain significantly below 2019 level (2021 versus 2019: -9%); 
(2022 versus 2021: 1%*); (2023 versus 2022: -4%)

1.  *1% year-on-year increase, reflects marginal macroeconomic recovery in 2022 versus 2021, but still represents 

a significantly reduced position when compared to 2019. 2023 is further impacted by HFSS regulation. 

•  Advertising market changes
•  Policy and regulatory changes
•  COVID-19 pandemic
•  Changing viewer habits

   Further detail of how we are mitigating 
these risks are included in the earlier Risks 
and Uncertainties section

Business area impacted
Broadcast (to become Media and Entertainment)

Scenario 2

A number of key programme brands within the ITV Studios division are not recommissioned 
and new format growth does not materialise.
Although 2021 would typically be too imminent for commissioners to make a decision to cancel a 
show, we have included the scenario from 2021 onwards to reflect ongoing risk of decreased 
production activity/delivery due to COVID-19. The scenario assumes key shows come to an end 
from 2021 (2021 impact: circa £45 million; 2022 and 2023 impact: circa £65 million p.a.)

•  Evolving demand in the content market
•  COVID-19 pandemic

      Further detail of how we are mitigating 

these risks are included in the earlier Risks 
and Uncertainties section

Business area impacted
Studios

86 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Scenario modelled

Scenario 3

A significant change in ITV’s pension funding obligations, following the triennial valuation 
in March 2021 resulting in a significant increase in pension deficit funding payments.
This scenario assumes that pension funding payments increase from £75 million p.a. to £115 million 
p.a. in 2021 and remain flat in the following two years. 

Business area impacted
Group

Scenario modelled

Scenario 4

Settlements for ongoing litigation and earnouts for our larger acquisitions are significantly 
higher than estimated, resulting in large one-off cash payments.
This scenario assumes increased acquisition earnout payouts in 2021 (see note 3.1.5 of the financial 
statements) and payments in 2023 (see note 4.3 of the financial statements). 

Business area impacted
Group

Link to Principal risks 

•  Pension deficit increases

   Further detail of how we are mitigating 
these risks are included in the earlier Risks 
and Uncertainties section

Link to Accounting judgements and estimates 

•  The complexity and potential scale  

of the ongoing litigation settlements  
and earnout negotiations, results in a 
lack of certainty in the final liabilities 
and payments 

   Further detail of the accounting 
judgements and estimates applied to 
ongoing litigation and earnouts are 
provided in Section 1 of the Financial 
Statements. An overview the assessments 
performed by the Audit and Risk 
Committee with respect to these 
accounting judgements is provided on page 
115 of the Audit and Risk Committee report

We have considered the impact of climate change risks and do not believe they represent a material threat to the long-term viability, 
liquidity or operations of the business in the assessment period. 

Viability assessment
If any of the above scenarios were to  
occur in isolation we would maintain 
sufficient liquidity and would not breach  
any banking covenants. 

Management and the Board are of the view 
that the likelihood of all the above scenarios 
and sensitivities occurring concurrently is 
remote. If this situation were to occur and 
no action was taken to mitigate the  
financial losses sustained, we would still 
have sufficient liquidity to remain viable,  
but would risk breaching our revolving credit 
facility banking covenant in December 2022, 
June 2023 and December 2023. 

Potential mitigations
In the event that these scenarios occur 
simultaneously, there are reasonable 
options at the disposal of the Board to 
maintain liquidity to continue operations 
and to avoid breaching banking covenants. 
These include but are not limited to, 
reducing capital and investment 
expenditure, suspending payment of 
discretionary bonuses, reducing the 
programming budget, further reductions  
in operational and overhead costs, and 
refinancing the pension asset. 

Viability statement
Based on the above, the Board has a 
reasonable expectation that ITV will be  
able to continue operations and meet its 
liabilities as they fall due over the three 
year-period ending 31 December 2023.  
The assessment has been made with 
reference to ITV’s strategy and the current 
position and prospects and risks.

The Strategic Report was approved by the 
Board and signed on its behalf by:

Chris Kennedy
Group CFO
9 March 2021

ITV plc  Annual Report and Accounts 2020 

87

Governance

Chairman’s Governance 
Statement

Dear Shareholder

On behalf of the Board, I am pleased to 
present our Corporate Governance Report 
for 2020. The Board remains committed to 
maintaining effective corporate governance 
and integrity, enabling us to deliver our 
strategy for the long-term benefit of all 
our stakeholders.

Year in review
Much of 2020 was dominated by COVID-19 
and the unprecedented challenges it 
presented. The Board’s immediate priority 
was to act swiftly and decisively to oversee 
the delivery of a comprehensive set of 
measures (including in relation to cost 
reduction and cash management) to 
mitigate the risks arising or exacerbated  
as a result of the pandemic and to protect 
the business going forward, ensuring it 
remains well positioned for the longer-
term (see further detail in the Strategic 
Report on page 14). The pandemic has also 
propelled us into increasing the pace of 
implementation of our strategic initiatives 
(taking into consideration the Group’s 
medium and longer-term prospects) and 
we have made significant progress in this 
regard (see pages 20 and 21).

Our robust governance arrangements and 
well established processes gave the Board 
and its Committees the flexibility to adapt 
their focus to address the rapidly evolving 
developments and challenges facing the 
business. Following the imposition of the 
first lockdown, physical Board meetings 
became impossible. However, in order to 
address the impact of COVID-19 (particularly 
on our productions and advertising revenue), 
the Board needed to communicate on a 
more frequent basis so that it could guide 
the business’s response to the challenges. 
The Non-executive Directors devoted 
considerable additional time and support to 
management during this period, providing 
independent guidance and advice as 
required (see page 96).

I would like to take this opportunity to thank 
my Board colleagues and the Management 
Board team who served during this most 
challenging year for ITV; they made 
themselves available whenever required, 
frequently at short notice, and their diverse 
and extensive set of skills and experience 
have been invaluable in navigating the Group 
through this uncertain period.

Changes to the Board
Through the Nominations Committee, we 
focus on Board succession and composition, 
to ensure that we have the appropriate 
balance of skills, independence, experience 
and diversity. During the year, we welcomed 
Graham Cooke and Sharmila Nebhrajani as 
independent Non-executive Directors. Both 
Graham and Sharmila strengthen the broad 
range of skills and experience on the Board. 
These appointments were subject to a 
formal, rigorous and transparent procedure, 
led by the Nominations Committee. More 
information on Graham and Sharmila’s 
inductions and search processes can be 
found on pages 112 and 113. Roger Faxon, 
our longest serving Board member, stepped 
down from the Board in December. I would 
like to reiterate my thanks to Roger for his 
very significant contribution to ITV over the 
past eight years.

Diversity
The Board fully recognises the importance 
of diversity in all forms on the Board and 
across the organisation. We are encouraged 
by ITV’s significant progress, demonstrated 
in particular by the launch of the Diversity 
Acceleration Plan and the appointment of 
Ade Rawcliffe, as Group Director of 
Diversity and Inclusion, to the Management 
Board. Diversity was a key consideration in 
the two Non-executive Director searches 
undertaken during the year and we 
complied with the objectives of our Board 
Diversity Policy in respect of both searches 
(see page 113). We are pleased with, but not 
complacent regarding, our gender and 
ethnic diversity representation on the 
Board (45.5% and 18.2% respectively) which 
exceeds the Hampton-Alexander and 
Parker recommendations. We are conscious 
that diversity extends beyond race and 
gender and therefore for the first time  
this year, we have collected data from our 
Board members on other diversity 
measures, including social mobility and 
disability. 18.2% of the Board has identified 
as having a disability as defined by the  
2010 Equality Act.

Engaging with our stakeholders, 
including our workforce
We place a huge amount of importance  
on our relationships with our stakeholders. 
I have focused my statement in the 
Strategic Report (on pages 6 and 7) on 
setting out the ways in which we engaged 
and worked with stakeholders during 2020 
to support the delivery of our strategy and 

88 

ITV plc  Annual Report and Accounts 2020

Sir Peter Bazalgette, Chairman

business sustainability. Pages 97 to 102 set 
out details of our key stakeholders, their 
interests, the forms of engagement with 
them and how they and their interests have 
been considered in Board discussions and 
decision-making.

The Board devoted additional time to 
considering the impact of COVID-19 on the 
Company’s stakeholders and how to reflect 
this in its decision-making. We also sought 
to balance their interests throughout the 
year. See page 96 for examples of key 
strategic issues considered and Board 
decisions taken in 2020, and pages 67 and 
68 for an explanation of how the Board has 
had regard to the section 172 matters 
(including certain key stakeholder 
considerations). This includes the Board’s 
careful considerations regarding the 
withdrawal of the 2019 final dividend and 
previously announced intention to pay 8.0p 
full year dividend for 2020.

Our colleagues are particularly important 
to us and Edward Bonham Carter, our Senior 
Independent Director and Workforce 
Engagement Director, has taken steps to 
ensure their interests and concerns are 
understood and addressed by the Board. 
Although the pandemic has meant that not 
as much face-to-face interaction has taken 
place as Edward would have liked, the use 
of technology has allowed engagement 
with more Ambassador constituents than 
last year. For further information on 
Edward’s role and work, and the Board’s 
workforce engagement activities, please 
refer to pages 102 to 105.

Culture
The Board has continued to ensure that the 
Company’s purpose, values and strategy are 
aligned with its culture, particularly during 

Strategic Report

Governance

Financial Statements

Additional Information

2020, in light of the changes to the working 
environment brought about by COVID-19. 
Please see pages 105 to 108 on the key 
ways in which the Board and Committees 
monitored culture during 2020.

2021 Annual General Meeting and 
matters being brought to the meeting
Given the ongoing situation as regards 
COVID-19, regretfully, restrictions will 
continue to prevent large physical 
gatherings and we will not be able to  
hold a fully-attended physical Annual 
General Meeting (AGM) in April. In the 
prevailing circumstances, we are grateful 
for your understanding. Details of how to 
follow proceedings at the AGM through  
a livestream and how to vote by proxy as  
well as how questions can be put to the 
Board are set out in the Notice of AGM. 
Further details of and any required changes 
in the meeting arrangements will be 
posted on the Company’s website.

You will also note that, at this year’s AGM, 
we propose to amend our Articles to bring 
them up-to-date with market practice and, 
most importantly, to allow for hybrid 
meetings in order to give flexibility to 
participate either electronically or in 
person at future AGMs. Further details of 
the proposed amendments to the Articles 
are included in the Notice of AGM.

Another special business matter which is 
being put to shareholders for approval is  
a proposed Remuneration Policy which 
involves a shift to a restricted share plan 
for our senior executives (including the 
Executive Directors), which the 
Remuneration Committee has determined 
fits better than a traditional long-term 
incentive plan with the characteristics  
of the media sector in the current and 
anticipated future environment.  
The Remuneration Committee spent 
considerable time reviewing the 
remuneration structure for our senior 
executives in 2020. Accordingly, Mary Harris, 
Chair of the Remuneration Committee, 
engaged extensively with our largest 
shareholders in relation to the proposed 
changes to the Directors’ Remuneration 
Policy (provided in the Remuneration 
Report on page 132).

With the expectation that the year ahead 
will continue to be impacted by challenging 
external factors, the Board will continue to 
work with management to deliver on our 
strategic initiatives while ensuring that we 
continue to safeguard our business and  
the wellbeing of our colleagues and  
other stakeholders.

Sir Peter Bazalgette
Chairman
9 March 2021

The 2018 UK Corporate Governance Code  
(the Code)
The Board considers that, during 2020, the Company has complied  
with the principles and provisions of the Code. In respect of provision  
38 of the Code, the relevant steps intended to be taken to ensure  
more effective alignment of incumbent Executive Director pension 
contributions to those available to the workforce are set out on  
pages 140 and 141.

The Code (July 2018), issued by the Financial Reporting Council (FRC), and 
associated guidance are available on the FRC website at www.frc.org.uk

Taking each of the main  
headings of the Code:

Board Leadership and Company Purpose

The Board’s ultimate objective is the long-term sustainable success of the Company. 
Read more about our strategy in the Strategic Report and how the Board achieves 
this through, amongst other things, stakeholder and workforce engagement  
(pages 97 to 105) and establishing a clear and aligned Company purpose, strategy 
and values (page 105). See pages 105 to 108 for how the Board assesses and 
monitors culture.

Division of Responsibilities

The Board is made up of two Executive Directors, eight independent Non-executive 
Directors and the Non-executive Chairman, who was considered independent on 
appointment to the Board. As stated in last year’s Annual Report, the Chairman was 
Executive Chairman for a six-month period until the Chief Executive joined the 
business in January 2018. For Board meeting attendance, please see page 95. 
Additional external appointments of Board members during 2020 received prior 
Board approval. The Directors’ other time commitments are in line with the key 
institutional investor and investor body guidelines.

Composition, Succession and Evaluation

The Nominations Committee Report (pages 111 to 113) sets out its activities during 
2020, including information regarding succession planning and progress on achieving 
the Board’s diversity objectives. Read more about the internal Board evaluation which 
took place during the year on page 109 and Board composition on page 95.

Audit, Risk and Internal Control

The Audit and Risk Committee Report (pages 114 to 125) describes the work of the 
Committee and how it discharges its roles and responsibilities. The Board completed 
a robust assessment of the Company’s emerging and principal risks during the year 
and has well established procedures to manage risk, which were further enhanced 
during the year. The Company’s disclosures regarding principal risks are on pages  
74 to 85.

Remuneration

The Remuneration Report (pages 126 to 151) describes the work of the 
Remuneration Committee during the year, and sets out how executive remuneration 
is aligned to the Company’s purpose, values and strategy and how workforce 
remuneration and related policies have been considered in its decision-making 
regarding executive remuneration. 

ITV plc  Annual Report and Accounts 2020               89

Governance Board of Directors

Board of Directors

Sir Peter Bazalgette

Carolyn McCall

Salman Amin

Chris Kennedy

Edward Bonham Carter

Margaret Ewing

Mary Harris

Anna Manz

Duncan Painter

Committee 
membership

A   Audit and Risk

N   Nominations

R   Remuneration

Terms of engagement  
for the Non-executive 
Directors and job 
descriptions for the 
Chairman, Chief Executive 
and Senior Independent 
Director are available 
on our website:  
www.itvplc.com/
investors/governance

Graham Cooke

Sharmila Nebhrajani

Board of Directors changes during 2020  
and up to 9 March 2021
•  Graham Cooke was appointed to the Board as 

a Non-executive Director on 1 May 2020 

•  Sharmila Nebhrajani was appointed to the Board  

as a Non-executive Director on 10 December 2020.

•  Roger Faxon stepped down from the Board on 

10 December 2020. 

90 

ITV plc  Annual Report and Accounts 2020

Sir Peter Bazalgette  N   R
Chairman, Chair of the Nominations Committee 

Appointed: June 2013 

Key skills and experience: Peter joined ITV in 
June 2013 and was appointed Chairman in 2016. 
He is also a member of the Remuneration and 
Nominations Committees, chairing the latter. 
He has over 40 years’ extensive media experience 
having served as Chairman of the Arts Council, 
President of the Royal Television Society, and 
Chairman of Endemol UK Ltd as well as the  
Chief Creative Officer of Endemol where he 
created successful television formats that were 
exploited globally. In 2017 Peter led the 
Independent Review of the Creative Industries  
for the government and outlined key 
recommendations for how the creative Industries 
can underpin the UK’s future economic growth.  
He has a track record of successfully managing 
creativity in television and tremendous 
knowledge and commercial experience of the 
global content business, deep commercial skills 
with wide knowledge and understanding of the 
creative industries. Since his appointment he has 
demonstrated strong and decisive leadership  
and has been instrumental in working with the 
Executive Directors in establishing ITV’s More  
than TV strategy.
Current external appointments: Chairman, 
Lovecraft Collective Ltd; Non-executive  
Director of UK Research and Innovation, and Edge 
Performance VCT plc; Member of Advisory Board 
for Bartle Bogle Hegarty.

Carolyn McCall
Chief Executive 

Appointed: January 2018

Key skills and experience: Carolyn joined ITV in 
2018 as Chief Executive. Previously she was Chief 
Executive of easyJet plc for over seven years and 
spent over 20 years at the Guardian Media Group 
holding a number of senior roles, including CEO of 
Guardian News and Media and then four years as 
Chief Executive of Guardian Media Group. She has 
previously served as a Non-executive Director of 
Lloyds TSB, Tesco plc and New Look Group plc. 
In 2008, Carolyn was awarded an OBE for her 
services to women in business and in 2016 a 
Damehood for her services to the aviation 
industry. She has an impressive track record  
in media and experience of leading digital 
transformational change both in an international 
and regulated environment. She has clear 
strategic acumen and a strong record of driving 
operational excellence and delivering value to 
shareholders. Carolyn created ITV’s More than  
TV strategy in 2018 when she joined, which she 
continues to execute effectively through her 
strong leadership of the Company ensuring ITV’s 
transformation into a successful digitally led 
media and entertainment company. 
Current external appointments: Senior 
Independent Director and member of the Audit 
and Nomination Committees, Burberry Group plc; 
Trustee of the Development Board of the Royal 
Academy of Arts.

   
Strategic Report

Governance

Financial Statements

Additional Information

Salman Amin  N   R
Non-executive Director

Appointed: January 2017

Key skills and experience: Salman joined ITV in 
January 2017 and is a member of the Remuneration 
and Nominations Committees. He is Chief 
Executive Officer of food group Pladis.  
Previously he was COO, Global Commercial 
Division at SC Johnson & Son, and has held 
positions at Procter & Gamble and PepsiCo.  
He brings to the Board a wealth of experience  
in global businesses having worked for over 
30 years managing global brand advertising  
and media spend. 
Current external appointments: Chief Executive 
Officer, Pladis.

Chris Kennedy
Group CFO

Appointed: February 2019 

Key skills and experience: Chris joined ITV as 
Group CFO in February 2019. Previously he was 
Chief Financial Officer of Micro Focus International 
plc, ARM Holdings and easyJet plc where he spent 
five years and was voted FTSE 100 CFO in 2015.  
He has a strong media background, holding senior 
management positions over a 17 year career  
at EMI. His experience in executing and driving 
strategy play an important role in the delivery  
of the ITV More than TV strategy and driving  
a rationalisation/cost savings initiative. 
Current external appointments: Non-executive 
Director, Chair of the Audit Committee and 
member of the Nomination Committee, 
Whitbread plc; Non-executive Director of the 
Great Ormond Street Hospital for Children  
NHS Foundation Trust; Trustee of the EMI  
Group Archive Trust.

Edward Bonham Carter  N   A
Senior Independent Director 

Appointed: October 2018

Key skills and experience: Edward joined ITV  
in October 2018. He is our Senior Independent 
Director, Workforce Engagement Director and 
a member of both the Audit and Risk, and 
Nominations Committees. He is currently  
Vice Chairman of Jupiter Fund Management plc 
(2014). He joined Jupiter in 1994 as a UK fund 
manager and held the position of Chief 
Investment Officer from 1999 to 2010 and  
Group Chief Executive until 2014. He started  
his career at Schroders as an investment analyst 
before moving to Electra Investment Trust where 
he was a fund manager. He brings to the Board  
a wide range of City experience and invaluable 
insight in the understanding of stock markets  
and investor expectations.
Current external appointments: Vice Chairman, 
Jupiter Fund Management plc; Senior Independent 
Director, Land Securities Group plc; Senior 
Independent Director, The Investor Forum CIC; 
Trustee, The Esmee Fairbairn Foundation; Member 
of the Strategic Advisory Board, Livingbridge; 
Chairman, Netwealth Investments Ltd. 

Please see page 110 for further information 
on Edward’s external time commitments.

Margaret Ewing  A  
Non-executive Director, Chair of the Audit  
and Risk Committee

Appointed: October 2017

Key skills and experience: Margaret joined ITV 
and its Audit and Risk Committee in October 2017 
and was appointed Chair of the Committee in May 
2018. She has extensive experience in financial 
accounting, corporate finance, strategic and 
corporate planning having served as a Managing 
Partner of Deloitte LLP and Chief Financial Officer 
of BAA plc and Trinity Mirror plc. Margaret also 
held Non-executive Director and Audit Committee 
positions with Standard Chartered plc and 
Whitbread plc and was an external member of  
the Audit and Risk Committee of the John Lewis 
Partnership. Margaret’s skills and experience give 
her substantial insight into the Company’s 
reporting and risk management processes. 
Current external appointments: Non-executive 
Director, Chair of the Audit and Compliance 
Committee and member of the Nominations 
Committee of International Consolidated Airlines 
Group, S.A.; Senior Independent Director, Chair of 
the Audit and Risk Committee and member of the 
Nominations Committee of ConvaTec Group plc.

Please see page 110 for further information on 
Margaret’s external time commitments.

Mary Harris  N   A   R
Non-executive Director, Chair of the 
Remuneration Committee 

Appointed: July 2014

Key skills and experience: Mary joined ITV in  
July 2014, and became Chair of the Remuneration 
Committee in May 2017 having served on the 
Committee since May 2016. She is also a member 
of the Audit and Risk and Nominations 
Committees. She is a former partner at McKinsey 
& Company, where she worked primarily with 
retail and consumer clients in China, South East 
Asia and Europe. She brings to the Board  
extensive experience in executive remuneration, 
business management consulting, sales and 
marketing, mergers and acquisitions, media, 
television and interactive media investments  
and digital rights management. 
Current external appointments: Non-executive 
Director and Chair of the Remuneration 
Committee, Reckitt Benckiser Group PLC; 
Non-executive Director, HAL Holding NV;  
Member of Remuneration Committee, St Hilda’s 
College, Oxford University.

Anna Manz  A   R
Non-executive Director 

Appointed: February 2016

Key skills and experience: Anna joined ITV in 
February 2016 and is a member of the 
Remuneration and Audit and Risk Committees. 
She is currently Chief Financial Officer of The 
London Stock Exchange Group and prior to that 
held the role of Group Finance Director at Johnson 
Matthey plc. Previously Anna held senior strategy 
and financial roles at Diageo plc, both in the UK 
and internationally. She brings over 20 years 
consumer, financial and strategic experience to 
her role on the Board and the Committees on 
which she sits. 
Current external appointments: Chief Financial 
Officer, The London Stock Exchange Group plc.

Duncan Painter  R  
Non-executive Director

Appointed: May 2018 

Key skills and experience: Duncan joined ITV in 
May 2018 and is a member of the Remuneration 
Committee. He is currently Chief Executive Officer 
of Ascential plc and a Board Adviser to Investis 
Digital. Previously he was an executive at  
BSkyB and Global Product Leader at Experian plc 
following its acquisition of ClarityBlue, a consumer 
intelligence company which he founded. He brings 
to the Board a broad range of experience 
particularly in digital media, consumer intelligence 
systems and targeted advertising. 
Current external appointments: Chief Executive 
Officer, Ascential plc; Board Adviser, 
Investis Limited.

Graham Cooke
Non-executive Director 

Appointed: May 2020 

Key skills and experience: Graham joined ITV in 
May 2020. He has extensive technical and digital 
experience, a focus in user-centric product design, 
coupled with in-depth knowledge of the 
e-commerce and digital sectors. He is a founder 
and CEO of Qubit, the leading provider of 
e-commerce personalisation technology. Prior to 
founding Qubit, he spent five years working at 
Google. His most recent role there was as global 
leader on Google’s strategy for conversion rate 
improvement. Graham has been working with web 
technology since 1995, designing and building 
websites with emergent technology. 
Current external appointments: CEO, Qubit. 

Sharmila Nebhrajani  R
Non-executive Director

Appointed: December 2020

Key skills and experience: Sharmila joined ITV  
in December 2020. She has strong public sector, 
commercial, government and non-profit 
experience across a wide range of sectors. She  
was previously chief executive at Wilton Park,  
an executive agency of the FCO, and prior to that 
held various roles in global health and medical 
research. Earlier in her career, she held the post  
of Chief Operating Officer at BBC Future  
Media & Technology, where she managed the 
business functions of bbc.co.uk, including the 
launch of iPlayer. Sharmila studied medicine at  
the University of Oxford, is a chartered accountant 
and was made an OBE in 2014 for services to 
medical research.
Current external appointments: Non-executive 
Director, Severn Trent plc; Chairman of National 
Institute for Health and Care Excellence; 
Non-executive Director, National Savings & 
Investments; Independent Trustee, Lifesight 
Limited; Governor, The Health Foundation.

ITV plc  Annual Report and Accounts 2020 

91

Julian Bellamy 
Managing Director, ITV Studios

Appointed: February 2016

Experience: Julian joined ITV in 2014 as  
Managing Director of ITV Studios in the UK.  
He was promoted to Managing Director of 
ITV Studios and appointed to the Management 
Board in February 2016. He has responsibility for 
running ITV’s global production and distribution 
business that creates, produces and sells finished 
programmes and formats in the UK and 
internationally. Julian’s previous roles included 
Creative Director and Head of Commissioning  
at Discovery Networks International, Head of 
Programming at Channel 4 and prior to that  
he ran BBC3 and E4. He also spent time as  
Channel 4’s Head of Factual Entertainment  
and was a commissioning editor of Channel 4 
News and Current Affairs. 

David Osborn 
Group HR Director

Appointed: October 2014

Experience: David joined ITV as the HR Director 
for ITV Studios in 2011. He was promoted to  
Group HR Director and appointed to the 
Management Board in 2014. He has responsibility 
for formulating and implementing ITV’s global  
HR strategy and policies. Prior to joining ITV  
David gained substantial experience in both the 
UK and internationally whilst working in a variety 
of businesses, including EMI Music, Vodafone,  
Visa Europe and Marks & Spencer. 

Carolyn McCall
Chief Executive

Appointed: January 2018

Experience: Biography on page 90.

Governance Management Board

Management Board

Julian Bellamy

David Osborn

Carolyn McCall

Kevin Lygo

Rufus Radcliffe

Chris Kennedy

Kelly Williams

Mark Smith

Kyla Mullins

Management Board 
changes during 2020  
and up to 9 March 2021
It was announced on  
• 
8 February 2021  
that Magnus Brooke 
and Dan Colton were 
both appointed as 
members of the 
Management Board.

Paul Moore

Ade Rawcliffe

92 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Kevin Lygo 
Managing Director, Media and Entertainment

Kelly Williams 
Managing Director, Commercial

Appointed: August 2010

Appointed: December 2014

Experience: Kevin joined ITV as Managing Director 
of ITV Studios and a member of the Management 
Board in 2010. He became Director of Television  
in February 2016 and in October 2020 he was 
appointed Managing Director of the newly 
created Media and Entertainment division. As well 
as having overall responsibility for the Media and 
Entertainment division, Kevin continues to run the 
Broadcast business unit (one of the two business 
units making up the division) and to oversee  
the commissioning of popular programming 
delivering ITV’s USP of mass simultaneous reach. 
Kevin’s previous roles included Director of 
Television and Content at Channel 4, Director  
of Programmes at Channel 5 and a number of 
positions at the BBC, including Head of 
Independent Commissioning for Entertainment. 

Rufus Radcliffe
Managing Director, On Demand

Appointed: April 2017

Experience: Rufus joined ITV as Group Marketing 
and Research Director in 2011. He was promoted 
to Chief Marketing Officer and appointed to the 
Management Board in 2017. In 2019 he took on 
additional responsibility for the Direct to 
Consumer division as Chief Marketing Officer  
and Director of Direct to Consumer. In October 
2020 he was appointed Managing Director of  
On Demand, one of the two business units making 
up the newly created Media and Entertainment 
division. Rufus has responsibility for heading up 
the On Demand business unit, which will be the 
focus of digital product development and growth 
for ITV, and includes Hub, Hub+ (the ad free  
version of the Hub) and BritBox. Before joining  
ITV, Rufus spent ten years at Channel 4, and  
prior to that held various positions at McCann 
Erickson and JWT.

Chris Kennedy 
Group CFO

Appointed: February 2019

Experience: Biography on page 91.

Experience: Kelly joined ITV in 2011 as Group 
Commercial Director. He was promoted to 
Managing Director, Consumer and appointed 
to the Management Board in 2014. He also sits  
on the Board of Thinkbox TV; is a member of  
the BARB Strategy board; and sits on the RTL 
Adconnect Board. He has responsibility for all 
commercial advertising deals across the ITV  
family of channels. Prior to joining ITV, Kelly  
was the Sales Director at Channel 5 and prior  
to that held various positions at UKTV, Sky  
and Thames Television.

Mark Smith
Group Chief Technology Officer

Appointed: September 2018

Experience: Mark joined ITV in 2011 as a member 
of the technology management team. He was 
promoted to Chief Technology Officer in 2015, 
before taking on the Group Chief Technology 
Officer role and joining the Management Board 
in 2018. He has responsibility for all technology 
and related operational matters across the  
Group, including leading on the digital 
transformation strategy. Prior to joining ITV,  
Mark held senior technology positions at the  
BBC, BBC Worldwide and Sky. Over the past  
15 years Mark has specialised in digital 
transformation and has led the design, build and 
delivery of industry leading VOD platforms. Mark 
started his career as a software engineer at BT.

Kyla Mullins
General Counsel and Company Secretary 

Appointed: January 2019

Experience: Kyla joined ITV as General Counsel  
and Company Secretary and a member of the 
Management Board in 2019. She has responsibility 
for legal, company secretarial and compliance 
matters across the Group. Prior to joining ITV,  
Kyla held senior legal positions in the media, 
entertainment, strategic outsourcing and aviation 
sectors. She was General Counsel and Company 
Secretary at easyJet plc and Mitie Group plc; 
Global General Counsel of EMI Music; and Group 
Legal Director at ITV plc and Granada Media. Kyla 
is currently Chair of Independent Television News 
Limited (ITN) and is also a Non-executive Director 
on the Board of Northern Ballet.

Paul Moore
Group Communications and Corporate  
Affairs Director

Appointed: June 2018

Experience: Paul joined ITV as Group 
Communications and Corporate Affairs  
Director and member of the Management Board 
in 2018. He has responsibility for all Group 
communications, including corporate and internal 
communications, public affairs, programme 
publicity and the recently launched Social  
Purpose strategy. Prior to joining ITV, Paul was  
the Communications and Public Affairs Director  
at easyJet plc for eight years and before this 
worked for FirstGroup and also Virgin Atlantic 
Airways for ten years as Director of Corporate 
Affairs. Paul first started his career as a civil servant 
and worked for the Department of Transport. 

Ade Rawcliffe
Group Director of Diversity and Inclusion

Appointed: September 2020

Experience: Ade joined ITV as Head of Diversity 
Commissioning in 2017. She was later promoted  
to Director of Creative Diversity, before taking  
on the role of Group Director of Diversity  
and Inclusion and joining the Management  
Board in 2020. She has responsibility for all 
diversity and inclusion related matters across  
the Group, including leading, developing and 
growing ITV’s Diversity and Inclusion strategy on 
and off-screen. Prior to joining ITV, Ade spent over 
10 years at Channel 4, most recently as Creative 
Diversity Manager, where she supported and 
nurtured the careers of diverse creative talent  
and sought out and commissioned a slate of 
developments which encouraged diversity, 
risk-taking and innovation. Ade is currently  
a Trustee of BAFTA, Chair of BAFTA’s Learning  
and New Talent Committee, and a Trustee of  
the National Trust. 

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Governance Corporate Governance  

Corporate Governance

The written responsibilities of the 
Chairman, Senior Independent Director 
and Chief Executive are available on 
the ITV plc website: www.itvplc.com

Our governance structure

Shareholders

Chairman

Leads the PLC Board and is responsible for its overall effectiveness, including its Committees. In doing so, promotes a culture of 
openness and debate, and ensures that ITV maintains effective and regular engagement with its shareholders and stakeholders.

The PLC Board

Responsible for providing leadership to the Group’s business, including setting the Group’s purpose, strategy and values and 
promoting its long-term sustainable success. 

PLC Board 
Committees

The terms of reference for each Committee are documented and agreed by the PLC Board. These terms of reference are reviewed 
annually and are available on our website: www.itvplc.com/investors/governance/terms-of-reference.

Nominations 
Committee
See the 
Nominations 
Committee 
Report on  
page 111.

Remuneration 
Committee
See the 
Remuneration 
Report on  
page 126.

Audit and Risk Committee
See the Audit and Risk Committee Report on  
page 114. 

Duty of Care Operating Board
Consisting of key Management Board members 
including the Chief Executive, the Operating Board 
sets the Group’s duty of care processes and 
monitors and assesses the processes in place to 
ensure they continue to evolve as appropriate. 
The Audit and Risk Committee Chair also attends 
meetings on behalf of the Board.

Disclosure Committee
Consists of the Chairman of the PLC Board,  
Chief Executive, Audit and Risk Committee Chair, 
Group CFO, and General Counsel and Company 
Secretary. The Director of Investor Relations also 
attends meetings. The Committee signs off and 
approves the release of RNS announcements 
relating to financial results or other material 
information. It also makes inside information 
determinations, including approving the 
disclosure (or delay in disclosure) of any inside 
information, and supports the PLC Board in 
drawing up and maintaining procedures and 
controls for the identification, treatment and 
disclosure of inside information.

Chief 
Executive

Responsible for the day-to-day running of the Group’s business and performance, the development and implementation of 
strategy and promoting our culture and standards.

Management 
Board

Led by the Chief Executive, the Management Board members are collectively responsible for overseeing and driving the 
overarching Group financial and operational performance and executing on the strategic initiatives required to deliver the Group’s 
strategy set by the PLC Board. The Management Board balances the needs and resources of the business divisions to make 
decisions based on what’s best for ITV as a whole.

Studios Board
Responsible for developing and implementing strategic objectives and 
operational plans for the ITV Studios business, monitoring operational 
and financial performance, and assessing and managing risk, in line with 
the Group’s risk management framework.

Media and Entertainment Board
Responsible for developing and implementing strategic objectives for the 
Media and Entertainment business (Broadcast and On Demand business 
units, including Hub, Hub+ and BritBox), monitoring operational and 
financial performance, and assessing and managing risk, in line with the 
Group’s risk management framework.

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Financial Statements

Additional Information

Board composition

Gender diversity

Skills and experience

Ethnicity

PLC Board tenure

Age

Business 
transformation 

Strategy

Media and 
media IP 

Finance

 Male 

 Female 

6

5

Digital

Data

2

10 11

10 11

11

11

11

11

7

5

5

 BAME 

 White 

2

9

 0–2 years 

 2–5 years 

 5–9 years 

2

6

3

 36–45 

 46–55 

 56–65 

 66–75 

1

4

4

2

PLC Board and Committee membership and attendance
PLC Board and Committee membership and attendance at scheduled meetings in 2020 is set out below. 

Current 
Peter Bazalgette
Salman Amin
Edward Bonham Carter
Margaret Ewing
Roger Faxon
Graham Cooke
Mary Harris
Chris Kennedy
Anna Manz
Carolyn McCall
Sharmila Nebhrajani
Duncan Painter

Status

Notes

Date of appointment
to the Board

Board 1

Nominations
 Committee7

Remuneration 
Committee

Audit and Risk 
Committee

Attendance at scheduled meetings

Chairman
Independent
Independent (SID)
Independent
Independent
Independent 
Independent
Executive
Independent
Executive
Independent 
Independent

2

3
4
5

6

1 June 2013
9 January 2017
11 October 2018
31 October 2017
31 October 2012
1 May 2020
28 July 2014
21 February 2019
1 February 2016
8 January 2018
10 December 2020
1 May 2018

9/9
9/9
9/9 
9/9
9/9
6/6, 1*
9/9 
9/9
9/9
9/9
–
9/9

3/3
3/3
3/3 
1*
1*
1*
3/3 
1*
1*
1*
–
1*

6/6
6/6
–
2*
6/6
–
6/6
3*
6/6
1*
–
6/6

7*
–
7/7
7/7
–
–
7/7
7*
7/7
–
–
–

*  

 Indicates where a Director has attended a PLC Board or Committee meeting by invitation (i.e. when not a member or prior to being a Director). The Executive Directors did not 
attend parts of any Committee meetings where to do so would result in a conflict of interest.

1. 

In June a series of PLC Board meetings were held over a two day virtual strategy meeting. For the purposes of this table these two days are counted as one meeting. In addition 
a half-day strategy session was held in December, which is not reflected in the table above.

2.  Peter Bazalgette was invited and attended all Audit and Risk Committee meetings during the year.
3.  Margaret Ewing was invited and attended two Remuneration Committee meetings during the year.
4.  Roger Faxon stepped down from the PLC Board on 10 December 2020.
5.  Graham Cooke attended one PLC Board meeting prior to his appointment on 1 May 2020.
6.  Sharmila Nebhrajani was appointed to the PLC Board and Remuneration Committee on 10 December 2020, and no meetings were held after this date.
7.  All PLC Board members were invited to, and attended, a Nominations Committee meeting for a senior management succession planning session. 

In order to respond effectively to the challenges presented by the COVID-19 pandemic, the PLC Board also held two formal ad hoc 
meetings in the year to make key decisions to mitigate the impact of the pandemic, which were attended by all Board members. There 
were also two Sub-Committee meetings to consider the Company’s funding and liquidity requirements.

The Nominations Committee also held a number of ad hoc meetings in relation to the Non-executive Director searches and selection of the 
executive search firm for the Chairman’s successor search. These additional meetings are not reflected in the table above. 

The Chairman and Non-executive Directors met without any of the Executive Directors three times during the year. In addition, the 
Non-executive Directors met without the Chairman or management during the year to discuss Chairman performance, and also on an 
informal basis to discuss matters relevant to the Group.

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Governance Corporate Governance continued

Key strategic matters considered by the Board in 2020

S   Shareholders
PP   Programme participants

C   Colleagues
VC   Viewers and subscribers

P   Partners
CT   Customers (including advertisers)

CZ   Citizens
LR    Legislators and regulators

Strategy and performance

Re-evaluation of the ITV strategy in light of the COVID-19 pandemic 

•  Principal risks 1 , 2, 3, 4, 5, 9 and 10

Reviews of capital structure, liquidity, investor proposition  
and valuation

•  Principal risk 1 

Review of five year plan with focus on COVID-19 pandemic

•  Principal risks 1 and 10 

Programme of cost and complexity reduction 

•  Principal risks 1 and 10

Future of our commercial model 

•  Principal risks 2, 3 and 9

Investor insights and dividend policy

N/A

Transform Broadcasting

Plans for next generation IP proposition for TV viewing

•  Principal risks 2, 5 and 9

Viewer journeys – understanding how viewer and customer needs 
and behaviours are changing and how this affects ITV’s strategy

•  Principal risks 1 , 2, 3, 5, 9 and 10

Vision for our channels 

Creation of a Media and Entertainment division with two business  
units – Broadcast and On Demand, including Hub, Hub+ and  
BritBox to streamline the development and implementation  
of strategic objectives

•  Principal risks 2 and 8

•  Principal risk 10

S   C   P  VC  CT  
LR

S  LR

S   C  LR

S   C   P  VC  CT  

P  CT  LR

S   C  

P  VC  CT

P  VC  

VC  CT

S   C   P  VC  CT  

Grow UK and global production

Pandemic planning – development of production protocols to enable 
key productions to continue; change of working plans

•  Principal risks 1, 4 and 12

C  CZ  PP  VC  LR

Expand Direct to Consumer

Vision and strategy for our Digital products – developing the Hub, 
Hub + and BritBox to maximise digital viewing and revenue

•  Principal risks 9 and 10 

BritBox international expansion plans

•  Principal risks 9 and 10 

Partnership Strategy – our partnership priorities and relationships 

•  Principal risks 5, 9 and 10

Other

Brexit and regulation – continued focus on key policy and regulatory 
issues, including Brexit, CRR and advertising restrictions (e.g. HFSS), 
PSB review. These continue to be kept under close review along  
with other issues that could have a potential long-term impact on  
the business

•  Principal risks 7 and 13

Social Purpose strategy – delivery of strategy with launch of 
environmental targets and mental health and ‘giving back’ 
campaigns

•  Principal risk 10

Accelerating change in Diversity and Inclusion 

•  Principal risks 8 and 15

For further information on principal risks please see pages 76 to 85.

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S   P  VC  

P  VC  

P  VC  

S   C  LR

S   C  CZ  VC  

S   C  CZ  VC  

Strategic Report

Governance

Financial Statements

Additional Information

Engaging with our stakeholders

Why it matters
It is fundamental to the successful delivery 
of our strategy and continued achievement 
of our purpose for the Board to understand 
the issues relating to and expectations of 
our stakeholders so that their views are 
taken into account during decision-making 
processes. 

The Board’s approach
The Board both directly engages with 
relevant stakeholders and also assesses 
details provided by management and other 
colleagues of how decisions made across 
the organisation have taken into account 
stakeholder interests. The General Counsel 
and Company Secretary supports the Board 

in ensuring that due consideration is given 
to stakeholder issues and papers submitted 
to the Board detail the impact of proposals 
on key stakeholder groups. At least once  
a year, the Board identifies its key 
stakeholders, reviews the issues that matter 
to them most and discusses potential 
enhancements to engagement with them.

Examples of engagement
The table below sets out some key 
engagement mechanisms used in 2020. 
COVID-19 has required us to adapt the ways 
in which we engage with key stakeholders, 
especially those who were hardest hit. It 
also meant that planned engagement, such 
as the Chairman’s visit to the Border news 
region and the Board’s visit to the 

Viewers and Subscribers 

Emmerdale site in Leeds, had to be 
postponed. We have nevertheless sought to 
demonstrate in the following table our 
ability to move at pace with the changing 
circumstances and ensure we engage 
meaningfully with key stakeholders during 
these challenging times. 

Through regular engagement, the Board recognises the evolution of 
ITV’s relationship with viewers, which has been pivotal in shaping the 
Company’s strategy.

Link to strategic priorities

   Grow digital viewing: see Our Strategy (from page 20)

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  AGM vodcast (providing an overview of how ITV was continuing to 
provide news, factual, drama and entertainment programmes to 
viewers during the COVID-19 pandemic)

Internal Board and Committee reviews and assessments
•  Reviews by Executive Directors, as members of the Media and 

Entertainment Board, of compliance reports detailing viewer/regulator 
concerns

•  Regular Chief Executive reports to the Board on viewing and 

subscription figures and increased data insights and research into 
programming (Hub, Hub+ and BritBox UK)

•  Regular reviews by the Chief Executive of viewer comments and 
concerns (including discussion with the Management Board) and  
reviews of research on the opinions of viewers (as well as viewing data) 
reported by Ofcom

Key issues or priorities identified

General
•  Consideration of changes in viewer habits, particularly the decline in 
linear viewing and increase in on demand viewing and impact of this  
on ITV, as part of the Board strategy offsite sessions

•  Enhanced delivery of content to viewers directly through Hub, Hub+  

and BritBox in the UK and internationally

•  Board approval of the expansion of BritBox to Australia
•  Use of a campaign on air regarding everyday racism (with people 

contributing stories about their experiences)

COVID-19 
•  Increase in the pace of implementation of our strategic initiatives and 
operating model (e.g. the restructuring of the Broadcast business to 
establish a new Media and Entertainment division – see page 68 for 
how Directors have had regard to the matters in section 172(1) (a-f) 

•  Increasingly changing viewing habits (including as a result of COVID-19) 

•  Providing our viewers with accurate and trustworthy information during 

and ITV’s digital viewing proposition

the COVID-19 pandemic

•  Further international expansion of BritBox
•  Ongoing need to respond on a timely basis to viewer/subscriber 

•  Bringing awareness of key social and topical issues
•  Representative on-screen diversity

complaints and issues

Read more

   Our Business Model  
(from page 22)

   Key Performance Indicators 
(from page 24)

    Social Purpose strategy  
(from page 42)

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Customers (including advertisers) 

Customers and advertiser relationships are integral to monetising our 
content and delivering on our strategy.

Link to strategic priorities

   Grow digital and data solutions; grow UK and global production:  
see Our Strategy (from page 20)

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  Attendance by Board members at the virtual 2020 ITV Palooza event, 
our annual commercial and programming showcase for our buyers 
•  Chief Executive participation in the ITV Studios Fall Festival, a virtual 

global-event held for our buyers in September 2020

General
•  The Board discussions benefit from Salman Amin’s experience in the 

consumer packaged goods sector. Salman provides valuable insight into 
the advertisers’ mindset and how advertisers might be impacted by an 
external situation or Board decision

•  Meetings between the Chief Executive and Group CFO and their industry 

•  Increased focus on intellectual property and advanced advertising in 

counterparts (many of whom are also buyers of ITV Studios content)
•  Meetings between the Chief Executive and key partners in advertising

Internal Board and Committee reviews and assessments
•  Updates from the Chief Executive on key advertising relationships  
and developments in the advertising market (included in the Chief 
Executive Report) 

•  Receipt by the Board of regular reports on ITV’s engagement and 

relationship initiatives with its advertisers and agencies during the 
pandemic which included creating a series of webinars called ‘Backing 
Business’, increasing flexibility on planning TV advertising at short  
notice and reacting appropriately to changing government guidelines
•  Regular reports on Commercial and Studios performance by the Chief 

Executive to rest of the Board

•  Regular engagement by various members of the Management Board 
with advertisers and agencies through key ITV events, such as the ITV 
Palooza, the ITV Regional Showcase, Marketing Director dinners 
(pre-lockdown) and CEO virtual gatherings, as well as more specific, 
regular advertising meetings and key industry events such as 
Advertising Association Lead, and the ISBA Conference (pre-lockdown)

Key issues or priorities identified

•  Impact of COVID-19 on production
•  Investment in talent
•  Impact of COVID-19 on the advertising market
•  Flexibility (booking airtime)

Read more

response to stakeholders’ desired outcomes. Board discussions on this 
topic benefited from Graham Cooke and Duncan Painter’s digital and 
commercial expertise

COVID-19 
•  Acceleration of initiatives in relation to advertising, including by holding 
a deep dive session on the risk of declines in TV advertising as a result of 
COVID-19 and broader market changes, and endorsing the assessments 
and approach to managing this risk 

•  Effectiveness of advertising and partnerships
•  Audience profile and size (big audiences particularly in key demographics 

such as 16-34s)

•  Quality programming environments

   Our Business Model (from  
page 22)

   Key Performance Indicators 
(from page 24)

   Risks and Uncertainties  
(from page 72)

Partners (including Suppliers, other Broadcasters and Platform Owners)

Strong relationships with our partners are fundamental to our 
business and operating model, and to ensure we meet the high 
standards of conduct that we set ourselves.

Link to strategic priorities

   Create and deliver enhanced partnership strategy:  
see Our Strategy (from page 20) 

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  Executive Directors’ engagements (meetings, conferences) with key 

General
•  Appointment of Non-executive Director, Graham Cooke who has in-depth 

suppliers and partners (including distribution partners)

•  Executive Directors sit on the BritBox Partnership Board with their BBC 
counterparts and other senior managers, and regular Chief Executive 
counterpart meetings take place with other key partners

Internal Board and Committee reviews and assessments
•  Board approval of significant contracts with suppliers or partners 
•  Chief Executive reports on key/strategic partner relationships, and 
Group CFO reports on key negotiations with key partnerships, at  
every Board meeting

•  Audit and Risk Committee review of the Group’s supplier payment 
practices and the procedures in place to safeguard both ITV and 
suppliers from fraud (see page 121)

knowledge of key players in the e-commerce, data and digital sectors
•  Completion of a modern slavery risk assessment (to understand the 
areas in our supply chain where modern slavery could manifest), and 
increased level of oversight and mitigations over our suppliers and 
partners (to mitigate and prevent labour rights issues)

•  Increased supplier due diligence; development of our third-party risk 

framework and ongoing risk monitoring to inform supplier management 
processes and the controls within this

COVID-19 
•  Acceleration of initiatives in relation to enhancing partnerships
•  In-depth strategy session on Partnership Strategy in relation to ITV’s 

highest priority partners 

Continued next page

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Additional Information

Partners (including Suppliers, other Broadcasters and Platform Owners) continued

Key issues or priorities identified

•  ITV’s Partnership strategy and ITV’s approach and proposed trade-offs 
over the next five years with strategic partners, including PayTV, Big 
Tech and other UK broadcasters

•  Impact of COVID-19 on business continuity risks with critical suppliers
•  Responsible, transparent and fair procurement, trust and ethics

Read more

   Our Business Model  
(from page 22)

   Key Performance Indicators 
(from page 24)

   Social Purpose strategy  
(from page 42)

Citizens

As a public broadcaster, we strive to reflect, remain in touch with, and 
shape public sentiment and national conversations. Our engagement 
in this stakeholder category is an integral part of our Social Purpose 
strategy. Please refer to page 42 for our work in this area. For 
information regarding our charitable giving and volunteering,  
please refer to page 45.

Link to strategic priorities

   Social Purpose: see our Social Purpose strategy  
(from page 42)

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  Chairman’s speech at the virtual Albert Conference on Climate  

General
•  Appointment of new Non-executive Director, Sharmila Nebhrajani, who 

Change ‘Net Zero and the Economics of Broadcasting’ (on the role  
that broadcasting plays in UK society and in relation to the climate 
change crisis) 

•  Chief Executive’s participation in the virtual Power Up Festival (focused 
on wellbeing) to discuss how ITV is making wellbeing in the workplace a 
strategic priority and the impact of ITV’s Britain Get Talking campaign

Internal Board and Committee reviews and assessments
•  Group CFO’s overall responsibility for ITV’s climate change agenda  

and leadership of ITV’s Climate Change Delivery Group

•  Board receipt of annual updates on Social Purpose, the Group’s 

climate-related agenda including risk, opportunities and targets,  
and Diversity and Inclusion

has experience across a wide range of sectors, particularly in the 
environmental, social and governance fields and broadcasting

•  Establishment of the Mental Health Advisory Group chaired by Ruth 

Davidson (former leader of the Scottish Conservative Party) comprising 
external expert advisers

•  Investment in marketing campaigns to drive social purpose and 

responsible behaviour (e.g. behaviour change campaigns, to support 
better mental health, healthy-eating and activity, diversity, promoting 
volunteering, fundraising for Unicef and encouraging people to adopt 
more environmentally sustainable behaviours) 

COVID-19 
•  For Social Purpose initiatives that were influenced by the COVID-19 

•  Training undertaken by Board and Audit and Risk Committee members 

pandemic, please refer to page 44 

on climate change (see page 121 for further details)

•  Audit and Risk Committee monitoring of compliance with, and progress 

on, climate change reporting; reports to the Board on its outcome  
(see page 121)

•  Board annual review of progress against ITV’s Diversity Acceleration 
Plan (including discussion of ITV’s diversity targets both on-screen  
and at various levels of the organisation)

•  Board discussion of the impact and reaction to the killing of George 

Floyd and wider Black Lives Matter movement, and the action ITV was 
taking to accelerate change in diversity and inclusion

Key issues or priorities identified

•  Harnessing our unique mass-reach platform and the power of our 

programmes to raise awareness and action on issues that are important 
and help shape culture for good; and helping the nation take better care 
of its mental health 

•  Our sustainability and setting of new environmental targets
•  Our contribution to wider society in other ways, including charitable 

giving and volunteering

•  Increased focus and commitment to increasing on and off-screen 
diversity through our Diversity Acceleration Plan (see page 48)

Read more

    Task Force on Climate-related 
Financial Disclosures  
(from page 62)

   Our environmental targets  
(page 46)

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Governance Corporate Governance continued

Legislators and Regulators

The Board is committed to its responsibility as a public service 
broadcaster (PSB) and conducting business in line with the  
appropriate laws and regulation, to ensure we operate in an  
ethical and responsible way.

Link to strategic priorities

   Availability of viewer content:  
see Our Strategy (from page 20)

Forms of engagement

Outcomes and impact on principal decisions

General
•  Two Board sessions on the proposed HFSS advertising ban (including 
discussion of the impact of the ban on revenue and strategy) and 
engagement between the policy/regulatory and public affairs teams 
and the UK government, and a subsequent Board discussion on 
proposed actions to mitigate the impact of HFSS on ITV

•  Further Board discussion and consideration of the PSB regulation and 
proposed approach to the expiry of the Public Services Broadcasting 
licence in 2024 (which remains subject to further discussion in the 
coming year)

•  Audit and Risk Committee discussion of the gap between current status 
and expected regulatory reform related to audit, and the development 
of a plan to ensure compliance with anticipated changes

COVID-19 
•  Taking the lead in developing an industry protocol for the safe return  
of TV production (which was approved by the UK government and led 
directly to the widespread resumption in TV production in the summer 
of 2020). ITV’s leadership role in this area was specifically recognised  
by the government in Parliament 

•  Implementation of specific COVID-19 initiatives, including working  
with the UK government to integrate public health messages in  
our broadcasting

•  Regulatory compliance (including tax)
•  HFSS food and drink advertising consultation
•  PSB regulation

External meetings and presentations 
•  Meeting between the Chief Executive and the Prime Minister’s Chief 

Business Adviser responsible for developing policies and working with 
business and across government to support UK businesses 

•  Chairman’s meeting with the Ofcom Chair on PSB and COVID-19 matters
•  Regular meetings of the Audit and Risk Committee Chair, with the Chief 

Executive and other leaders of the Financial Reporting Council regarding 
corporate and audit regulatory reform

•  Regular (at least monthly) meetings of the Chief Executive and Director 
of Policy and Regulatory Affairs with the Minister of State for Media and 
Data (on matters, including the response to COVID-19, the future of PSB, 
and other key issues of concern to the TV industry) as well as other 
ministers on an ad hoc basis 

•  Provision of evidence by the Chief Executive and Director of Policy and 
Regulatory Affairs to the House of Commons Select Committee on 
Digital, Culture, Media and Sport as part of the Committee’s inquiry  
into the future of PSB

•  Regular meetings of the Chief Executive and Director of Policy and 

Regulatory Affairs with the Chief Executive and other senior officials 
at Ofcom including participation in a live Ofcom event about the future 
of PSB

•  Engagement by the Chief Executive and other senior ITV employees  
in consultations and new initiatives with the government and with 
regulators 

Internal Board and Committee reviews and assessments
•  Updates from the Chief Executive, supported as appropriate by the 
Director of Policy and Regulation, on policy and regulation at every 
Board meeting

•  Updates to the Audit and Risk Committee from the Committee Chair 

and external auditor regarding FRC developments and proposed 
regulatory changes

Key issues or priorities identified

•  COVID-19 restrictions
•  Brexit and related trade issues
•  Sustainability performance

Read more

    Our Business Model  
(from page 22)

    Social Purpose strategy  

(from page 42)

Colleagues

For information on how Directors have engaged with colleagues, and 
the effect of their regard for colleague interests on principal decisions 
taken by the Company, please refer to page 102.

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Financial Statements

Additional Information

Programme participants 

So that participants know and are assured that we take our duty of 
care to them very seriously, and trust that we will do the right thing  
to safeguard their physical and mental health and wellbeing.

Link to strategic priorities

   Development of the creative pipeline:  
see Our Strategy (from page 20)

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  Chief Executive/Managing Director of ITV Studios visited the set of I’m A 
Celebrity... Get Me Out Of Here in Wales (to assess and monitor working 
conditions and the strict COVID-19 procedures that were in place)

Internal Board and Committee reviews and assessments
•  Regular Board updates on duty of care processes and issues, and on  

the Duty of Care Operating Board’s discussions and activities (including 
feedback from ITV’s Mental Health Advisory Group), through updates 
from the Audit and Risk Committee Chair, who is a standing attendee  
of the Operating Board

•  Board updates from Management regarding the steps taken to further 
enhance processes and guidance for producers to support programme 
participants before, during and after production, and on any challenges 
relating to, or publicity surrounding, duty of care processes relating to 
any programmes produced or broadcast by ITV

•  Three Audit and Risk Committee sessions on duty of care and health  

General
•  Annual review by the Duty of Care Operating Board of ITV’s Guidance on 
protecting programme participants and the ITV Duty of Care Charter

•  Appointment of a Clinical Psychologist to review and enhance 
psychological processes and strategy relating to duty of care 

•  Initiatives to educate the business and labels on ITV’s duty of care model 

and processes, for example, the use of a Wellbeing Working Group 
(which was set up to ensure the wellbeing approach and supporting 
activities for participants)

•  Ongoing engagement with Dr Paul Litchfield CBE, independent  

medical adviser to ITV, advising on continued enhancement of duty  
of care processes 

•  Input from Board members into the Ofcom consultation on protecting 

participants in TV and radio programmes

COVID-19 
•  Increased implementation of processes and safeguards to maintain 

and safety processes

participant safety

•  Annual Audit and Risk Committee reviews of duty of care risks and 

mitigations for the business

•  Board updates from the Chief Executive on physical security measures 

being taken in relation to production restarts halted by COVID-19
•  Board review of minutes from the Duty of Care Operating Board 

•  Regular Board updates from the Chief Executive on processes in place to 
manage the increased health and safety risks as a results of COVID-19
•  Audit and Risk Committee review of the risk approach to the pandemic, 

which included a ‘deep-dive’ on wellbeing during this period

meetings

Key issues or priorities identified

•  Duty of care to participants (this is a principal risk – see page 83)
•  Mental health and wellbeing of our participants
•  Safety of participants during the COVID-19 pandemic

Read more

   Our Business Model  
(from page 22)

   Risks and Uncertainties  
(from page 72)

   Social Purpose strategy  
(from page 42)

   Our People  
(from page 50)

Shareholders (Individual and Institutional), Bond Holders and other Providers of Debt and Analysts

Delivering for our investors (equity and debt) and understanding their 
views and interests ensures the business continues to be successful in 
the long-term and therefore can deliver for all our stakeholders.

Link to strategic priorities

   Deliver value for shareholders: see Our Strategy (from page 20)

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  Direct meetings between:

 – Executive Directors and institutional investors representing about 
70% of the Company’s share capital, as well as potential investors 
across the UK, US and parts of Europe 

 – the Chairman, Senior Independent Director, Remuneration Committee 

Chair and Audit and Risk Committee Chair and investors

General
•  Feedback from the Company’s shareholder engagement informs, 

amongst other things, its long-term strategy, five year plan, capital 
structure and approach to ESG and other governance issues

•  Board sessions with the Company’s brokers and advisers on market 
performance, bid defence and capital structure in light of additional 
pressures faced as a result of the COVID-19 pandemic 

 – the Chief Executive and Group CFO and shareholders (in particular, 

•  Increased Board reviews of progress made against the 2020 Social 

throughout the evolving COVID-19 crisis)

Purpose targets and endorsement of the approach for 2021 

 – the Chief Executive and Group CFO and analysts (for Full and Half Year 

•  Training undertaken by the Audit and Risk Committee on climate change 

presentations and Q&A)

 – the Group CFO and analysts on a regular basis

and other ESG reporting; these materials were shared with the Board

Continued on next page

ITV plc  Annual Report and Accounts 2020 

101

Governance Corporate Governance continued

Shareholders (Individual and Institutional), Bond Holders and other Providers of Debt and Analysts 
continued

Forms of engagement

Outcomes and impact on principal decisions

External meetings and presentations 
•  Virtual investment Salesforce presentations and other virtual investor 

engagements by the Executive Directors

•  AGM vodcast on our website (providing updates on how the Company 

was managing through the COVID-19 pandemic)

•  Regular dialogue between the Group CFO and Director of Tax & Treasury 
and the Rating Agencies (Standard & Poors and Moody’s) and the Core 
Banking Group throughout 2020, providing updates on the performance 
of the business, specifically in relation to COVID-19

COVID-19 
•  Further engagement with investors and market analysts regarding the 
withdrawal of the 2019 final dividend and withdrawal of the previously 
announced intention to pay an 8.0p full year dividend for 2020 – see 
page 67 for how Directors have had regard to the matters in section 
172(1) (a-f) 

•  Increased Board calls to consider ITV’s financial position across a range 

of scenarios, cost mitigations, regular reforecasting and cash monitoring
•  Increased Board strategy sessions focused on the impact of COVID-19 on 

•  Consultations with our top institutional shareholders and investor 

ITV and the acceleration of the delivery of ITV’s strategic initiatives

bodies on the proposed Remuneration Policy for approval in 2020 and 
2021 by the Chair of the Remuneration Committee. We consulted with 
around 70% of our share register

Internal Board and Committee reviews and assessments
•  Board reviews of reports on key shareholder engagement activities 

undertaken by the Chief Executive, Group CFO and Investor  
Relations team

•  Board presentations by brokers on shareholder sentiment regarding 

ITV’s performance, strategy and capital structure

•  Audit and Risk Committee review and discussion of a report from the 

Director of Investor Relations on investors’ and analysts’ views in 
relation to ITV’s accounting policies, risks and disclosures

Key issues or priorities identified

•  Impact of COVID-19 on financial and operating performance
•  Strategy and investment plans and delivery against strategic  

and financial targets and KPIs

•  Share price performance

Read more

•  Impact of COVID-19 on dividend and leverage
•  Environmental, social and governance (ESG) performance
•  Planned changes to the Remuneration Policy. See the Remuneration 

Committee report from page 126 for more details

   Our Business Model 
(from page 22)

   Investor Proposition 
(page 15)

   Social Purpose strategy  
(from page 42)

   Task Force on Climate-related 
Financial Disclosures  
(from page 62)

Colleagues

The workforce voice is integral to the 
Board’s decision-making. It has been 
particularly important in 2020 as a result  
of the challenges we have experienced 
because of the COVID-19 pandemic, and we 
have taken extra measures to ensure the 
wellbeing of our colleagues during this 
difficult time.

   For a definition of our workforce, please  
refer to page 51

Workforce engagement 
To ensure effective engagement with  
the workforce, the Board uses two of the 
methods stipulated under the Code:  
a designated Workforce Engagement 
Director (Edward Bonham Carter, our Senior 
Independent Director) and a formal 
workforce advisory panel (our Ambassador 
network). The Board also recognises the 
benefits of personal interaction and 
informal discussion to both learn more 
about day-to-day operations and the 
practical execution of strategy, and gather 
direct insights into workforce sentiment. 

Regrettably, during 2020, the Board was not 
able to go ahead with some planned 
engagement, such as the Board’s visit to  
our office and Emmerdale site in Leeds. 
However, set out below are the key 
instances of the direct engagement the 
Board members have had with our 
employees, some important insights and 
priorities identified through engagement 
with them, and the outcomes and impact of 
discussions with them on principal decisions 
taken by the Company.

Our Ambassador network represents all 
parts of the business and was established in 
2015 to represent employee interests, share 
information and help inform our culture by 
giving our employees a voice. Each 
Ambassador represents around 50 
colleagues from their business area,  
called their constituency. Some larger 
constituencies have more than one 
Ambassador, while smaller departments are 
grouped together within a single 
constituency. There are approximately  
75 Ambassador constituencies. The 
Ambassadors are organised through five 
groups: Manchester, Leeds, London 

Waterhouse Square offices, London Grays 
Inn Road offices, and our International 
offices. The Ambassadors meet in their 
groups four times a year and this year, 
throughout the pandemic, additional 
remote meetings were organised to ensure 
Ambassadors were connected and able to 
share any concerns effectively. This year 
eight Management Board members 
attended Ambassador meetings to provide 
updates from their business areas and hear 
feedback and themes from the 
Ambassadors. For example, the Group HR 
Director attended a meeting to discuss the 
Broadcast restructuring and the Group 
Director of Diversity and Inclusion joined a 
meeting to talk about ITV’s approach to 
diversity and inclusion. The Ambassador 
meetings allow good engagement 
regarding business issues affecting 
colleagues, and this year, allowed them to 
receive valuable feedback regarding 
communications, support and wellbeing of 
colleagues during the COVID-19 pandemic.

The Board and Management Board also 
receive feedback from other ITV colleague 
networks, including Embrace (the black, 

102 

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Strategic Report

Governance

Financial Statements

Additional Information

Asian and ethnic minority network), 
through regular Social Purpose and 
Diversity and Inclusion updates. The ITV 
colleague networks’ observations are 
shared with the Chief Executive at the 
quarterly Inclusion and Diversity Council 
meetings directly by the networks’ chairs. 
For example, in 2020 they were asked 
to relay the experiences of their 
members during lockdown and how 
the pandemic was affecting them.

Our designated Workforce Engagement 
Director, Edward Bonham Carter, attended 

14 Ambassador meetings, including a Q&A 
session on employee and executive 
remuneration (more than double the 
number of meetings he attended in 2019). 
Through active two-way dialogue, these 
meetings have provided Edward with the 
opportunity to share insights into external 
factors affecting ITV, which the 
Ambassadors then share with their 
constituents. Following these meetings, 
Edward provides feedback to the Board on 
employee topics and issues of interest and/
or concern. He also reports to the Board 
annually, on a more formal basis, on the 

insights gained from these engagements 
and on any outcomes and proposed 
recommendations that arise.

This year, attending the Ambassador 
meetings has been invaluable to my 
understanding of colleague sentiment, 
as I was able to obtain feedback on 
how colleagues regarded ITV’s 
response to the COVID-19 pandemic 
and whether they felt supported 
during this time.

Not only do I feel that I have a good 
understanding of the range of topics 
close to the hearts of our workforce, 
but I am also able to raise the profile of 
those issues – our constructive 
two-way dialogue on the new 
operating model and understanding 
ITV’s strategy has helped inform our 

communications approach and our 
discussion on Smart Working 
highlighted the breadth of views 
across ITV. Additionally, during my 
meetings with Ambassadors, we have 
had a number of conversations  
about mental health, wellbeing and  
resilience and the support ITV can 
provide employees.

As part of my role in ensuring that 
information flows both ways, I also 
shared the Board’s views on the 
changing media landscape and  
impact that COVID-19 has had on  
the business.”

NED attends  
One ITV 
Ambassador 
Meetings and 
collects feedback/ 
insights

NED provides 
feedback from One 
ITV Ambassadors at 
Plc Board Meeting

NED collects 
feedback/insights 
from PLC Board 
Meeting to share 
with One ITV 
Ambassadors

NED shares 
feedback/insights 
from PLC Board

Edward Bonham Carter

Ambassador Feedback 
Loop

Edward’s activities during 2020 as Workforce 
Engagement Director 

Key priorities observed and reported by Edward  
to the Board

•  Attended eight UK Ambassador meetings from three 

•  The wellbeing and mental health of colleagues during the 

UK regions

COVID-19 pandemic

•  Attended five international Ambassador meetings 

•  The additional pressures and intensity of digital remote 

representing all ITV territories

working, including IT support

•  Together with the Remuneration Committee Chair, hosted  

•  The impact of COVID-19 on job security and future 

the live Q&A session for all Ambassadors on the approach to 
executive and employee pay at ITV

arrangements regarding ‘return to work’

•  Organisation and job security in relation to the restructuring  

•  Gave five verbal updates to the Board on activities

of the Broadcast business 

•  Presented one formal paper regarding activities and  

•  How structural changes may affect the Diversity and  

outcomes to the Board 

Inclusion agenda

•  More awareness and visibility of the Ambassador network  

and their roles

ITV plc  Annual Report and Accounts 2020 

103

Governance Corporate Governance continued

The Board and Management Board use a number of other arrangements for direct workforce engagement.  
Examples are set out as follows:

Primary methods of engagement

Outcomes and impact on principal decisions  
and considerations

•  Engagement through Workforce Engagement Director
•  A ‘pulse’ survey to understand colleague confidence in our 

response to the COVID-19 pandemic and obtain learnings for 
future ways of working

•  Direct contact with the Chief Executive through her Ask 

Carolyn email address

•  The feedback and results from the COVID-19 

‘pulse’ survey were presented to the Duty of Care 
Operating Board in July 2020 as well as the Board 
(via the Audit and Risk Committee) in September 
•  The Board regularly considers colleague wellbeing 

as part of Board discussions, for example, in 
relation to remote ways of working, and ensures 
adequate support is provided to colleagues

92% of colleagues felt 
that ITV is supporting 
its colleagues during 
COVID-19; 88% of 
colleagues have 
confidence in ITV’s 
response to COVID-19

•  The Workforce Engagement Director identified key priorities 
in relation to the impact of COVID-19 on job security, and 
organisation and job security in relation to the restructuring 
of the Broadcast business

•  The Chief Executive reports on employee engagement as part 
of her Chief Executive report. People and communications 
have been and will continue to be a core priority during the 
pandemic, and regular updates are provided to the Board

•  The Workforce Engagement Director identified that the 
Ambassadors’ felt there could be more awareness and 
visibility of the Ambassador network and their roles

•  Management Board members have also attended 

Ambassador meetings to provide updates from their 
respective areas of the business, take questions and hear 
feedback from the Ambassador network

•  The Chief Executive vodcast has played a major role during 
the pandemic in ensuring our colleagues continue to feel 
connected to ITV despite being required to work remotely. 
Our colleagues are able to submit questions ahead of the 
vodcast recording which are answered directly. Board 
members also listen to the vodcasts, which enable them to 
understand the issues that matter to the workforce

•  The Board Chairman also joined the Chief Executive’s vodcast 
during the year to answer questions on ITV leaving the FTSE 
100, and discuss the acceleration of strategic initiatives given 
COVID-19

•  The Workforce Engagement Director identified key priorities 
in relation to the wellbeing and mental health of colleagues 
during the COVID-19 pandemic and added additional 
pressures and intensity of digital remote working, including IT 
support

•  As part of Board discussions, the Board considered 

the impact of the restructuring on colleagues, 
including redundancies and communications to 
the wider business. The Board ensured there was 
regular communication between management 
and colleagues on these issues

•  Ambassadors joined one of the Chief Executive’s 

vodcasts to increase visibility and raise awareness 
of the Ambassador network amongst colleagues

The Chief Executive 
focused on the 
restructure during two 
of her vodcasts and 
continues to respond to 
colleagues questions as 
part of the Q&A and 
directly through her Ask 
Carolyn email address

The vodcast with the 
Ambassadors had 
1,000 views and 522 
transcript reads

•  The Chief Executive communicated to colleagues 
about the future of working and took questions 
via her vodcasts

Chief Executive’s 
vodcasts peaked at 
70% of ITV viewing

•  After six months of weekly vodcast recordings, an 
employee survey was conducted to enable the 
Board and Management to understand the 
opinions of colleagues on the vodcast recordings. 
The results and recommendations of this survey 
were shared with the Board and have shaped the 
way vodcasts are now conducted. For example, at 
the peak of the pandemic, the vodcasts were 
broadcast weekly and now they are fortnightly

•  The Audit and Risk Committee reviewed deep 

dives related to, among other things: the 
wellbeing of ITV’s people, talent and programme 
participants during the COVID-19 pandemic; duty 
of care; health and safety; cyber security and 
increased risks and mitigating controls of 
widespread remote working

Events promoting a 
balanced and healthy 
working lifestyle have 
been made available 
to the whole of ITV 
globally since the start 
of the pandemic

•  The Remuneration Committee Chair and the Workforce 
Engagement Director hosted a live Zoom session for the 
Ambassadors which focused on Board governance and 
executive and employee remuneration (which was recorded 
for wider circulation) 

•  The Remuneration Committee endorsed the 

approach to workforce engagement in relation to 
executive remuneration and considered the 
impact of COVID-19 on wider employee reward 
and remuneration, including a review of the 
benefits available to colleagues during this period

68% of the 
Ambassadors 
attended the 
Remuneration  
session

•  Engagement though the Workforce Engagement Director 

•  The Board reviewed and endorsed the 2019 

and Group Director of Diversity and Inclusion to reassure on 
the continued focus of our inclusion strategy despite 
structural changes 

•  The Audit and Risk Committee Chair met with members from 
the ITV Able Network and attended an Able Network Board 
meeting; the Able Network champions the disability agenda 
throughout the organisation 

Gender and Ethnicity Pay Gap report and reviews 
at least annually ITV’s approach to diversity and 
inclusion

•  The Audit and Risk Committee Chair ensures that 
the disability element of diversity is represented 
at the Board

ITV’s Able network  
has had a 364% 
increase in 
membership in  
the last year

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Additional Information

Examples of other arrangements for direct 
workforce engagement:

Values in action – understanding 
and monitoring our culture 

•  The Chairman has regular contact with 
Management Board members and 
Divisional heads, who feed back to him on 
workforce issues. Prior to COVID-19, the 
Chairman would be present in the ITV 
offices for a full day at least once a week 
and during this time was visible in the 
workplace and met with senior leaders.

•  This year, the Chief Executive, together 
with the Management Board, led virtual 
town halls in order to keep employees in 
their business area engaged and up-to-
date during the COVID-19 pandemic; these 
town halls also gave our employees the 
opportunity to hear directly from and 
question the Chief Executive and the 
management team, and enabled 
employees to understand ITV’s Strategy 
and the role that they would play in 
delivering that strategy. 

•  The Board regularly engages with the 
members of the Management Board, 
including at the Board’s strategy days.

•  Board members undertook the 2020 

mandatory training for colleagues. Refer 
to page 106 for how this engagement 
informs culture.

•  The Executive Directors hold frequent 
Executive Leadership Team and Senior 
Leadership Team sessions (made up of 
approximately 50 and approximately 200 
of the top senior leaders respectively). 

•  The Management Board attends and 

coordinates regular senior leader events 
to ensure that senior leaders understand 
the views of the Board and Management 
Board and have the opportunity to 
provide input into strategy.

The mechanisms above relate to 
engagement with our employees and not 
freelancers, to avoid conflict with our 
responsibilities under HMRC contract and 
compliance requirements. For all our 
colleagues, including freelancers, we have 
our ‘Speaking Up’ process. This year, with 
oversight from the Audit and Risk 
Committee and input from key 
stakeholders, we have refreshed our 
Speaking Up process and updated our 
Speaking Up policy in line with the EU 
Whistleblowing Directive and best practice, 
including the implementation of an external 
Speaking Up hotline and reporting system 
(refer to page 122). We also gain feedback 
from the freelancer perspective through 
the trade unions, the Directors UK forum 
and the Producers Alliance for Cinema and 
Television (PACT), which helps us address 
other issues and concerns that may be 
raised by this group.

To support the creation of long-term value 
for the mutual benefit of stakeholders, it is 
critical we continue to build and promote  
a culture of openness and integrity, where 
inclusion and diversity are valued. We also 
recognise that the failure to evolve the 
underlying culture of the business may 
result in an inability to deliver the level of 
change required to achieve our strategic 
objectives, which is identified as a principal 
risk (see page 82).

Our culture also extends to consideration of 
our dealings with all our stakeholders 
(including partners and colleagues) who give 
us direct cultural insights (pages 97 to 105) 
and our Social Purpose initiatives (from page 
42). In our unique position, where we have  
the opportunity to shape society, start 
conversations and encourage action on 
things that matter through the millions of 
people we reach, it is even more fundamental 
that our organisation’s culture reflects the 
values that we promote more widely. 

The COVID-19 pandemic has shaped the 
framework and engagement structures 
within which we have operated during the 
last nine months of 2020 and continue to 
operate. In particular, the move to a digital 
culture in the context of the protracted 
period of working from home has required  
us to take measures to accelerate the 

implementation of our digital strategy. The 
Board has been regularly monitoring 
Management’s response to, and actions 
taken during, the COVID-19 pandemic to 
ensure that the Company’s response remains 
aligned to our desired values and behaviours, 
understanding that their actions will 
inevitably shape culture for years to come. 

Measuring and monitoring culture
During 2020, the Board has continued to 
drive the Company’s strategic vision and 
purpose with the clear embodiment of ITV’s 
cultural values in mind. It has focused, and 
will continue to focus, on cultural alignment 
across all offices and within each business 
division following changes to the Company’s 
business structure and operating model (for 
example, the full integration of the Talpa 
business, and the digital transformation and 
Smart Working initiatives being embraced 
throughout the organisation). 

The Board formally considers culture on an 
annual basis and, through its activities 
during the year, is able to satisfy itself that 
the policies, practices and behaviour 
throughout the Group are aligned with ITV’s 
purpose (including its Social Purpose), vision, 
values and strategy. Through discussion of 
relevant observations, the Chief Executive’s 
focus on people and culture in her Board 
reports, and the methods listed below, 
culture is covered, whether implicitly or 
explicitly, at every Board meeting.

Our ITV values underpin the culture  
at ITV and these are embedded 
through our Code of Conduct:

The ITV Way encapsulates the 
values that underpin the culture  
at ITV:

Creativity

Without fear or caution

Collaboration

Working together at pace

Inclusion

Respecting and embracing  
differences

The ITV Way

Make it Brilliant

Creativity for everyone, without fear  
or caution

Make it New

Openness to change, with no  
barriers

Make it Together

Collaborating, respecting and 
embracing differences

96%

Completion rate of Code 
of Conduct annual 
training

8.2%

Voluntary employee 
turnover

Silver 
award

2019 Mind Workplace 
Wellbeing Survey

ITV plc  Annual Report and Accounts 2020 

105

Governance Corporate Governance continued

The table below sets out key ways in which the Board and/or Committees monitored culture during 2020 and how these contributed to 
delivering insights into ITV’s culture. The matters set out below are regularly considered by the Board at their meetings.

How the Board monitors culture

Cultural insight gained

Engagement

Board culture review
The Board reviewed an analysis of the Company’s culture through the 
results from the ‘pulse’ survey focused on COVID-19 in 2020, and by 
benchmarking ITV’s data against key indicators of organisational 
culture (gender pay gap, ethnicity pay gap, voluntary employee 
turnover, wellbeing survey score).

Results from the ‘pulse’ survey identified high levels of confidence 
amongst colleagues in ITV’s response to COVID-19 and demonstrated 
that colleagues felt supported during the crisis (88% of colleagues  
had confidence in ITV’s response to COVID-19; 92% of colleagues felt 
supported during COVID-19; and 89% felt that ITV was making sufficient 
adjustments to deal with COVID-19). 

Chief Executive
The Board received a weekly written report from the Chief Executive 
between March and May (moving to fortnightly until July) commenting 
on, amongst other things, culture and morale. The Board has access to 
the regular Chief Executive vodcast and Q&A. Please see pages 102 to 
105 for more ways in which the Directors have engaged with the 
workforce this year.

Outcome

An understanding of day-to-day operations, the practical execution of 
strategy and the cultural context in which employees work. During the 
COVID-19 pandemic, this was fundamental to providing the Board with 
an understanding of how employees were coping with the changed 
working environment and their view on management’s response to  
the crisis.

Insights from the ‘pulse’ survey enabled us to target our wellbeing, offering to provide focused support for the mental and physical wellbeing of 
colleagues, which was monitored by the Board through updates from the Chief Executive. 

Compliance

Board updates
The Board and its Committees are updated on a broad range of 
business integrity matters, including approaches to combating modern 
slavery, anti-bribery and corruption, and reporting against the Prompt 
Payment Code in the UK.

Mandatory training
Board members undertook the 2020 mandatory training for colleagues 
on the Code of Conduct, cyber security, data protection and privacy and 
climate action, and subsequently reviewed how the Company supports 
the understanding and embedding of the Code of Conduct and related 
policies and standards through this training.

A broad understanding of practices and behaviours and how these align 
with the purpose, values and strategy of the Group, including an 
understanding of the Group’s approach to supply chain partners.

A deeper understanding of how ITV’s values and standards are imparted 
and how colleagues are kept safe and secure and act in a compliant way.

Board culture review
The Board reviewed ITV’s Code of Conduct.

Insight into how the Code of Conduct promotes the highest standards 
of ethical business underpinning ITV’s values and corporate culture.

Outcome

The members of the Board will continue to undertake training on an annual basis, to ensure their understanding of how colleagues are kept safe and secure 
and act in a compliant way remains current.

106 

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Financial Statements

Additional Information

How the Board monitors culture

Cultural insight gained

Health and Safety

The Audit and Risk Committee reviews the systems in place to enable 
all employees, suppliers, programme participants and all others 
involved in our production business to identify and raise health and 
safety issues, as well as duty of care concerns. This includes review of 
metrics on safety observations reported by colleagues.

Further insight into safety behaviours by evidencing the individual 
responsibility taken by employees with regard to proactively reporting 
safety concerns. This has included insight into the additional measures 
put in place to ensure the physical safety of our colleagues, suppliers 
and production participants during the COVID-19 pandemic.

Outcome

Through regular Board updates from the Chief Executive and from the Audit and Risk Committee, the Board will continue to ensure the right processes 
and procedures are in place for the safety of our employees, suppliers and programme participants, and that ITV continues to uphold high standards of 
duty of care.

Wellbeing and Mental Health

‘Deep-dive’
The Audit and Risk Committee undertook a ‘deep dive’ on wellbeing 
during COVID-19 for our people, talent and programme participants.

Insight into how the business was prioritising the health and wellbeing 
of our colleagues across five fronts during the COVID-19 pandemic: 
health, security, environment, relationships and purpose.

Review of mental health in ITV’s Social Purpose campaigns
The Board reviews the impact of our Social Purpose campaigns 
annually.

Duty of care
The Audit and Risk Committee reviewed ITV’s duty of care processes 
and received updates from the Duty of Care Operating Board (which 
were reported to the Board), on the processes and standards in place 
for employee wellbeing and what we expect from our partners 
producing shows for broadcast on ITV. There was also feedback from 
the Mental Health Advisory Group (external expert advisers) regarding 
our programmes and external campaigns, as well as guidance and 
support on all aspects of ITV’s approach to mental health and wellbeing 
in the areas of workforce, production teams, participants in our 
programmes and viewers, to ensure ITV remains at the leading edge of 
best practice. This included feedback regarding ITV’s management of 
the COVID-19 crisis and the Britain Get Talking campaign, one of ITV’s 
mental wellness campaigns to help families get closer.

Outcome

Insight into how ITV’s Social Purpose campaigns promote awareness 
and acceptance of mental health issues on-screen and off-screen,  
and the success of these initiatives in influencing culture internally  
and externally.

•  Insight into mental wellbeing processes and support for colleagues, 

to ensure that the acceptance, importance and safeguarding of 
culture, both organisationally and in what we broadcast, embraces 
social inclusion. This has enabled the Board, through management,  
to monitor colleagues’ mental and physical wellbeing during the 
COVID-19 pandemic and ensure the appropriate tools and support  
are in place.

•  Insight into the Mental Health Advisory Group’s recommendations 
and guidance on approaching mental health, both internally and 
externally, and into the ways in which ITV uses its platform to get 
messages across to audiences, which during 2020, included  
key demographics seen to be particularly vulnerable during the 
COVID-19 crisis.

Additional measures were put in place to further support colleagues’ health and wellbeing when working remotely during the COVID-19 pandemic (as 
detailed on page 52). The Duty of Care Board is responsible for monitoring the efficacy of these actions on culture, which is reported to the Board.

Social Purpose, Diversity and Inclusion

The Board annually reviews Social Purpose, Diversity and Inclusion. The 
appointment of Ade Rawcliffe to the Management Board as the Group 
Diversity and Inclusion Director in 2020 has added further importance 
to the topic of diversity and inclusion in the Boardroom. Ade provides 
updates to the Board on progress on ITV’s Diversity and Inclusion 
strategy (see page 48).

•  Insight into key priorities and initiatives in pursuit of the Company’s 
wider strategic vision, and how these translate into shaping society 
for good both on-screen and off-screen. This includes insight into the 
pace of delivery of the Diversity Acceleration Plan, the impact this 
plan is having on colleague sentiment and ITV’s reputation as having 
an inclusive culture, and the latter’s appeal to future employees.
•  Insight into internal and external engagement with the Company’s 

strategy and how ITV’s Social Purpose is perceived amongst 
stakeholders.

Continued on next page

ITV plc  Annual Report and Accounts 2020 

107

Governance Corporate Governance continued

How the Board monitors culture

Cultural insight gained

Social Purpose, Diversity and Inclusion continued

The Nominations Committee monitors progress against diversity 
targets regularly, with diversity on the Board agenda annually.

Insight into management’s accountability for improving BAME and 
disability representation in their functions year-on-year, and also into 
how change is being accelerated through Group-wide initiatives.

Outcome

See pages 42 to 49 for outcomes related to Social Purpose, Diversity and Inclusion.

Speaking Up

The Audit and Risk Committee monitors and reviews the effectiveness 
of the Group’s whistleblowing arrangements annually, as well as the 
wider ‘Speaking Up’ framework of raising concerns and grievances, and 
provides feedback to the Board. See page 122 for how the Speaking Up 
framework is being revised.

A perspective on the nature of employee concerns and trends in the 
behaviours of the workforce generally, which was also considered in 
light of the ongoing difficulties created by the COVID-19 pandemic.  
The Audit and Risk Committee was pleased with the proposed 
improvements, which will enhance our people’s ability to raise  
concerns and support ITV’s open culture, and enable more meaningful 
reporting on Speaking Up concerns to the Management Board 
and Audit and Risk Committee.

Outcome

The Audit and Risk Committee Report is responsible for tracking progress and monitoring the revised Speaking Up framework, and feeding back to the 
Board on how this has supported the openness of ITV’s culture (refer to page 122).

Internal Audit

Internal Audit provides the Audit and Risk Committee with observations 
and commentary on culture to help the Committee understand why 
certain behaviours occur and any pressures that might be driving those 
behaviours. Also, the details of outcomes of internal audit reports 
judged to be less than satisfactory are available to all Board members.

•  Insight from an independent third party, Deloitte, on the culture 

across the Group and the reflection of the Group’s values by 
management and other employees. 

•  A direct view of areas of practice, policy and behaviours that were not 

at the desired standard and details of the corrective action 
being taken.

Outcome

The 2021 internal audit plan includes a proposed standalone review of management’s approach to monitoring culture and assessment against ITV’s values. 
The findings will be reported back to the Audit and Risk Committee. 

Remuneration

The Board is conscious of the role that remuneration, and setting performance goals, has on promoting the right behaviours and the need to align 
incentives and rewards with culture. 

Outcome

Please refer to the Remuneration Report on page 130 for specific actions taken, and how the Committee will monitor performance goals and align 
incentives and rewards with culture (with oversight from the Board).

108 

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Governance

Financial Statements

Additional Information

Board evaluation

Having undertaken an external evaluation  
in 2019, in 2020 the Board undertook an 
internally facilitated evaluation using a 
bespoke online questionnaire. The General 
Counsel and Company Secretary, regular 
attendees of Board and Committee meetings 
and some external advisers also completed 
certain parts of the questionnaire to take 
non-Director views into account. The review 
sought to evaluate a number of aspects of 
Board, Committee, Chairman and individual 
performance, including:

•  Board: composition, diversity, dynamics, 
expertise, time management, support, 
stakeholders and workforce, effectiveness 
in its strategic oversight and risk 
management, risk appetite, succession 
planning and human resource management 
and priorities for change.

•  Committees: effectiveness of 

Committees’ use of time, structure, 
performance, competencies and 
composition.

•  Chairman: relationships and 

communications with Board members, 
chairing and managing of Board meetings, 
relationship with the Company’s 
stakeholders, including shareholders.

•  Individuals: contribution at, and 
preparation for, meetings, time 
commitment, relationship with fellow 
Board members, extent to which 
knowledge and experience is drawn upon.

The evaluation found that the Board and its 
Committees continue to operate at a high 
standard. The Board’s management of the 
COVID-19 response, and its understanding of 
the challenges facing the Group and what 
ITV was doing to address those challenges, 

were rated particularly highly. The findings of 
the evaluation were presented to the Board 
in January 2021, and the Board discussed the 
points raised by the review and 
recommendations on follow-up actions.  
The Board also reviewed and endorsed the 
action plan proposed by the General Counsel 
and Company Secretary. The General 
Counsel and Company Secretary also held 
individual meetings to follow up on certain 
commentary and ratings with a number  
of respondents to understand their views  
or recommendations.

The Senior Independent Director also led  
a separate evaluation of the Chairman with 
the Non-executive Directors to appraise the 
Chairman’s performance. It was concluded 
that Sir Peter Bazalgette’s performance  
and contribution remain strong and that  
he demonstrates effective leadership.

2020 Internal evaluation areas of focus and actions

Areas of focus identified: 

Succession planning 

Stakeholder engagement

Board development  
and training

Our key follow up actions:

Ensure an effective and orderly process for the 
succession of the Chairman and continue to 
give the Board visibility of the positive progress 
made on succession planning at the Management 
Board and Executive Leadership Team level. 

Continue to build on the processes and 
significant work which the Board already 
undertakes to integrate stakeholders interests 
in Board decision-making processes and to 
raise the visibility of stakeholder concerns in 
Board discussions. 

Offer the Board training and deep dive sessions 
on topics that Board members have identified 
in the Board evaluation questionnaire. 

The General Counsel and Company Secretary is responsible for driving the actions forward. She compiled a detailed action plan listing specific actions to 
address the findings of the evaluation and further enhance the Board’s effectiveness. The Board will monitor the implementation of the follow-up actions 
to review progress against the recommendations.

Progress against 2019 actions

Action
Deep dives of certain principal 
risks to be tabled at the Board  
in addition to the Audit and  
Risk Committee in order to 
encourage debate of our most 
critical risks at the highest level 
of governance.

Outcome
During 2020, three risk deep 
dive sessions were tabled at  
the Board and two at the Audit 
and Risk Committee. See page 
121 for details of the progress 
made in the ongoing embedding 
of the enhanced Enterprise  
Risk Management model  
and framework. 

Action
Continued focus on Board 
composition and succession planning.

Outcome
Following an analytical review of 
Board composition, including 
diversity, skills and expertise, the 
Nominations Committee led searches 
for two Non-executive Directors  
(see pages 112 and 113). In December, 
Spencer Stuart was appointed to lead 
the search for a new Chairman as 
Peter Bazalgette will have been on 
the Board for nine years by Spring 
2022. All Board members attended the 
Nominations Committee session on 
talent succession planning at the 
Management Board and Executive 
Leadership Team level. 

Action
Give further guidance to 
presenters and paper contributors 
for Board and Committee papers 
regarding clarity on the Board 
output sought, appropriate level  
of detail and consideration of 
stakeholders. 

Outcome
Templates and guidelines for 
preparing papers and presenting  
at Board meetings were rolled out 
in 2020. The quality of 
management’s presentations to 
the Board was rated very highly 
overall in the 2020 evaluation. 

Action
KPIs supporting the monitoring 
of performance delivery 
progress to be kept under 
review.

Outcome
ITV regularly reviews its KPIs  
to ensure that they align 
performance and 
accountability to its strategic 
priorities. With the 
establishment of the new 
Media and Entertainment 
division, the Board is cognisant 
that some of the KPIs may need 
redefining to ensure they 
remain appropriate to our 
business and priorities. 

ITV plc  Annual Report and Accounts 2020 

109

Governance Corporate Governance continued

Director training, induction 
and time commitments 

Ongoing training and development
The Chairman, with the support of the 
General Counsel and Company Secretary, 
keeps the training and development needs 
of Directors under review. In support of the 
ongoing development of Directors, teach-ins 
and technical updates are provided at Board 
and Committee meetings to ensure that 
Directors remain up-to-date with key 
developments in the business environment 
in which ITV operates, including on legal, 
regulatory, compliance and governance 
matters. For example, the Board received 
foundational information ahead of their 
strategy sessions regarding, amongst other 
things, the UK distribution landscape, 
changes in linear TV viewing and commercial 
model, and background on prominence 
regulation. Further, Board members 
completed the mandatory training for 
colleagues, and PwC ran a session for the 
Audit and Risk Committee on climate change 
and other ESG reporting; the materials were 
also shared with the Board (see page 121). In 
2021, the Board development and training 
programme will include the topics identified 
in the 2020 Board evaluation, on which 
Directors felt they could benefit from 
further training and deep dive sessions.

Directors are encouraged to attend training 
sessions and to ask for any support they 
need; they are aware that there is always an 
open line to management on any topic and 
during the COVID-19 pandemic have been 
encouraged to set up calls with 
management. Non-executive Directors also 
have access to a professional development 
pack, which contains Non-executive Director 
programmes from Deloitte, PwC and KPMG. 
In more normal circumstances, we also 
encourage all Directors to visit our sites and 
offices to meet colleagues and broaden 
their understanding of the business; for 
more information on stakeholder and 
workforce engagement see pages 97 to  
105. In addition, each Director may obtain 
independent professional advice at the 
Company’s expense as required. 

Tailored induction for new Directors
The General Counsel and Company 
Secretary assists the Chairman in designing 
and facilitating an induction programme for 
new Directors and their ongoing training.

Each newly appointed Director receives a 
comprehensive induction programme 
designed to give them a thorough overview 
and understanding of the business, covering 
the Company’s core purpose and values, 
strategy, key business areas and operations, 
and corporate governance structure. This is 
tailored to take into account a Director’s 
previous experience and responsibilities. 

Directors are also briefed on their roles and 
responsibilities as Directors of a listed 
company. For Non-executive Directors, 
specific Committee responsibilities relevant 
to their Committee memberships are 
covered, to enable them to function 
effectively as quickly as possible. 

For the Non-executive Director 
appointments of Graham Cooke and 
Sharmila Nebhrajani, the induction 
programme included the following elements:

•  One-to-one meetings with both Executive 
and each of the Non-executive Directors

•  Briefing from the Chief Executive on the 
Group’s strategy, and from the Chief 
Executive and Group CFO on 
operational matters

•  Briefing from the Group CFO on 

financial matters

•  Briefings from the General Counsel and 
Company Secretary and the Head of 
Investor Relations on legal and governance 
matters and shareholder relationships, 
which were followed up by sessions with 
the Group’s brokers and external advisers

•  Briefings from senior executives and 

managers across our key business areas 
and operations, including Studios, Media 
and Entertainment, Commercial, Policy 
and Regulatory Affairs, Diversity and 
Inclusion, Communications and 
Technology

•  Access to a library of reference materials, 

including key information on our 
governance framework, recent financial 
data and the policies supporting our 
business practices, including our share 
dealing policies, conflicts of interest 
procedure and gifts and hospitality policy

Regrettably, given the COVID-19 pandemic, 
these sessions were held remotely and 
onsite visits were not possible. However, as 
soon as restrictions ease, visits to our office 
locations and other direct engagement with 
advisers and staff will be arranged.

In addition, Graham and Sharmila’s induction 
covered deep dives relevant to their 
background and experience. For Graham this 
included a deep dive into technology and 
data (given his extensive technical and 
digital experience), and increased focus on 
listed company governance and regulation 
(as he was assuming his first role as director 
of a listed company). For Sharmila this 
included training on the competitive 
environment for key creative talent as part 
of a deep dive into remuneration and  
reward (as an onboarding member of the 
Remuneration Committee), and sessions on 
ESG and duty of care (given her expertise 
and background on health and public policy). 
Directors were also offered follow up 

sessions in any areas they wanted to 
increase their knowledge on, or if they felt 
they could support management with  
their experience. 

Time commitments 
The Directors have demonstrated a strong 
commitment to their roles on our Board and 
Committees in a year where all companies 
have asked more of their directors to meet 
the challenges of the global pandemic crisis. 
The Directors attended 100% of the Board 
and Committee meetings scheduled in 2020 
as well as the additional ad hoc meetings 
and certain Directors also attended two 
Finance Sub-Committee meetings that took 
place last year. The Directors have also given 
careful consideration to their external time 
commitments to ensure that they are able 
to devote an appropriate amount of time to 
their roles on our Board and Committees. 
For each of the Directors, the Board 
considers that the time commitment that he 
or she is required to devote to those roles do 
not compromise their commitments to their 
roles at ITV (on the Board, Committees and 
otherwise). The Nominations Committee 
reviews on an ongoing basis Directors’ time 
commitments against the recommended 
guidance from investor bodies and our top 
shareholders to anticipate any perception of 
overboarding at the forthcoming AGM, and 
confirmed that they were fully satisfied with 
the amount of time each Director devoted 
to the business. 

Two Directors in particular had changes to 
their time commitments during 2020; the 
Board does not consider that these changes 
in external time commitments compromise 
their commitments to their roles on our 
Board and Committees. Since last year’s 
AGM, Margaret Ewing has stepped down 
from her roles as Chair of the Finance and 
Audit Committee, Deputy Chair of the 
Board, and member of a number of other 
committees of Great Ormond Street 
Hospital and Children’s Charity (GOSHC) as 
well as Trustee of Sparks Charity (a charity 
owned by GOSHC). She has also ceased to be 
a member of the Remuneration and 
Corporate Responsibility Committees of 
ConvaTec Group plc. Margaret also became 
Chair of IAG’s Audit and Compliance 
Committee in September 2020 and a 
member of IAG’s Nominations Committee in 
January 2021. Margaret has given careful 
consideration to her external time 
commitments to ensure she is able to 
devote an appropriate amount of time to 
her role on our Board and Committees and 
considers the roles she has stepped down 
from required more of her time than the 
additional commitments she has taken on 
during 2020. Edward Bonham Carter will 
step down from the Board of Jupiter Fund 
Management plc at its upcoming AGM, but 
will continue his tenure as an executive for 
approximately two days per week.

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Strategic Report

Governance

Financial Statements

Additional Information

Nominations  
Committee Report

In this report:
The purpose of this report is to highlight the role that the 

Nominations Committee plays in ensuring that the Board has the 
appropriate balance of skills, experience, knowledge and background 
to provide the breadth, depth, diversity of thinking and perspective 
needed to effectively deliver long-term sustainable success.

Who is on the 
Committee
The Committee is composed 
entirely of Non-executive 
Directors.

Our role
Following each meeting, the 
Committee communicates its 
main discussion points and 
findings to the Board. 

The Committee’s terms of 
reference can be accessed on 
our website.

   www.itvplc.com/investors/
governance

Meetings in 2020
In addition to Committee 
members, the Group HR Director 
and General Counsel and 
Company Secretary regularly 
attended meetings of the 
Committee.

Sir Peter Bazalgette 
Chairman

The current members are:
•  Sir Peter Bazalgette (Chair)
•  Salman Amin
•  Edward Bonham Carter
•  Mary Harris 

   Full details of attendance  
at Committee meetings can 
be found on the table on 
page 95 

   Detailed biographies can  
be found on page 90 and 91

The main role of the Committee 
is to:
•  Regularly review Board 

composition and the balance of 
skills, knowledge, experience 
and diversity

•  Determine when appointments 

and retirements are 
appropriate, and lead on any 
Director searches 

•  Give full consideration to 
succession planning and 
oversee the development of a 
diverse pipeline for succession, 
at Board and senior 
management levels

•  Set measurable objectives on 
Board diversity and monitor 
progress on these objectives, 
as well as review Company-
wide targets

February
•  Update on Non-executive 

Director search 

•  Board succession planning 
(including short-term cover)
•  Board and Group-wide diversity
•  Committee evaluation 
•  Review of draft Nominations 
Committee Report in Annual 
Report 

July
•  Board succession planning 
update (including review  
of Board composition) 
•  Annual review of Terms  

of Reference

•  Director time commitments and 
‘overboarding’ considerations
•  Appointment of search firm  
for second Non-executive 
Director search

November – attended by all 
members of the Board
•  People strategy review 

(including review of executive 
succession plans)

•  Update on Non-executive 

Director search

•  Conflicts of interest process

The Committee also held a 
number of ad hoc meetings in 

relation to the Non-executive 
Director searches which took 
place (including discussion of  
the candidate specifications  
and longlists, approval of the 
candidate shortlists, discussion 
of the candidates following 
interview), and selection of the 
executive search firm for the 
Chairman’s successor search.

Annual review
An annual review of the 
performance of the Committee 
is conducted each year.

In 2020, an internally facilitated 
Board evaluation was 
undertaken which included  
a review of the Committee.  
The results are summarised on 
page 109.

Overall, the evaluation concluded 
that the Committee is working 

effectively and responding 
appropriately to its terms  
of reference. 

The Committee discussed the 
evaluation of the Committee  
and its findings at its meeting  
in January 2021. As part of the 
Committee’s succession planning 

agenda, the key priority 
identified for 2021 is to 
undertake and complete  
a rigorous search process to 
identify and appoint (subject  
to shareholder approval) a  
new Chair of the Board by the  
Spring of 2022.

ITV plc  Annual Report and Accounts 2020 

111

Governance Nominations Committee Report continued

Board diversity

Key areas of focus for the 
Committee during the year

Board members attended the Committee 
meeting on this topic. 

45.5%

female Board representation

10th

in the 2020 Hampton-Alexander 
review’s ‘Top Ten Best Performers’  
with 43% female representation on  
the Combined Executive Committee 
and Direct Reports

18.2% 

BAME Board representation

Board composition and succession 
planning
Composition: During the year, the 
Committee undertook an analytical review 
of Board composition, assessing the range 
and balance of skills, experience, diversity, 
knowledge and independence to identify 
any gaps and inform the proposed Non-
executive Director searches to take place 
during the year. A breakdown of the Board’s 
skills, experience and certain diversity 
measures are set out on page 95. The  
review highlighted that the search for 
Non-executive Directors should focus  
on additional experience of digital 
transformation with a disruptor mindset, 
and also environmental, social and 
governance experience, as well as further 
ethnic diversity. 

Non-executive Director succession 
planning: The Board also reviewed 
succession planning for each of the 
Chairman, Senior Independent Director, 
Committee Chair and Workforce 
Engagement Director roles, and identified 
either where internal candidates are 
appropriate, or an external search may be 
needed, for both emergency and longer-
term succession. Given the Chairman will 
have been on the Board for nine years as at 
June 2022, the Committee began its initial 
evaluations regarding the search process for 
a new Chair of the Board. In December 2020, 
the Committee appointed Spencer Stuart to 
commence the search in 2021. Other than 
the provision of search services, Spencer 
Stuart has no connection with ITV, with the 
exception of supporting the Board’s desktop 
succession planning review, and has 
previously supported the recruitment of  
the current Executive Directors and some  
of ITV’s Non-executive Directors.

Executive Director and Management 
Board succession planning: During the 
year, the Chief Executive and Group HR 
Director reported on the succession 
planning measures in place for the 
Management Board (including the Executive 
Directors), as well as the direct reports of 
the Management Board. This included 
Management Board and Executive 
Leadership Team bench strength analysis 
for each role identifying short and medium-
term successors and the diversity of the 
pipeline. The Committee was satisfied that 
the Company has effective executive 
succession planning processes in place, 
including appropriate development plans 
for individuals, and was able to understand 
the areas where external candidates may 
need to be considered. The Committee also 
had a session on improving the strength, 
depth and diversity of our talent. All of the 

Non-executive Director searches
During the year, the Committee oversaw  
the search process for two Non-executive 
Directors, resulting in the appointment  
of Graham Cooke in May and Sharmila 
Nebhrajani in December. Their 
appointments further strengthen the 
diverse mix of expertise and experience on 
the Board; Graham brings digital content 
and direct to consumer expertise to the 
Board, and Sharmila adds further public 
affairs, broadcasting and ESG experience. 

Search process 
•  Selection of recruitment consultants: 
Founders Keepers was selected for the 
search which led to the appointment of 
Graham Cooke, given its specialism in 
transformative digital and technology 
talent. Russell Reynolds was engaged  
to conduct the second search during  
the year, given its broad expertise and 
network. These appointments were 
approved by the Committee. Other than 
the provision of search services, neither 
Founders Keepers nor Russell Reynolds 
have any other connection with the 
Company or any individual director, and 
both have previously supported the 
recruitment of Non-executive Directors 
to the Board. 

•  Candidate specification: The 

specification for each candidate – setting 
out the agreed key skills and character 
profile being sought to fit with the current 
balance, membership and dynamics of 
the Board – was discussed with the 
Committee. As in prior years, the 
Committee focused on diversity as part  
of the selection criteria, selecting the 
highest calibre candidates for 
appointment to the Board, based on 
merit and objective criteria. 

•  Potential candidates: A longlist of 

candidates meeting the specification was 
identified by each search firm through 
their network, database and deep market 
research. In accordance with the Board’s 
Diversity Policy, this included a diverse 
range of backgrounds and a gender 
balance. The Committee members  
and Chief Executive reviewed the  
longlist and also identified some other 
potential candidates for consideration. 
The search firms then assessed and 
vetted those potential candidates via 
their network. An assessment of the 
candidates’ time commitments was also 
taken into account. 

•  Interviews: A shortlist of candidates  

was interviewed by all the members of 
the Nominations Committee (led by  
the Chairman) and the Chief Executive 
and Group CFO. 

112 

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Strategic Report

Governance

Financial Statements

Additional Information

•  Recommendation to, and approval by, 

the Board: Following this, the Committee 
recommended the appointments of 
Graham Cooke and Sharmila Nebhrajani 
to the Board which the Board 
subsequently approved. 

Both new Non-executive Directors undertook 
comprehensive induction programmes. See 
page 110 for further information. 

Board diversity policy
Our objective of driving the benefits of a 
diverse senior management team and wider 
workforce is underpinned by our Board 
Diversity Policy. Our belief is that diversity at 
all levels makes business sense, as it allows 
the organisation to harness the benefit of 
differences in skills, experience, culture, 
personality, background and work-style.  
We are proud of our commitment to driving 
further diversity on a Group-wide basis. This 
is exemplified by diversity being one of the 
four priorities in our Social Purpose strategy 
and the launch of our Diversity Acceleration 
Plan in July. Please refer to pages 48 and 49 
for further information on our Group-wide 
diversity plan and targets.

   A copy of the policy can be found on our 
website www.itvplc.com/investors/
governance/directors

Set out below are the objectives of our 
Board Diversity Policy and our assessment 
of performance against them. These 
objectives ensure that both appointments 
and succession planning support developing 
a diverse pipeline. 

Ensure ITV has a development pipeline of 
high calibre senior executive candidates 
and encourage senior executives to obtain 
external board experience
The ongoing development of senior leaders, 
to ensure we retain the best talent and to 
broaden their skillsets and experience to 
prepare them for future senior roles, is 
important to us. ITV runs a high potential 
leadership programme, building a pipeline 
of diverse talent for senior levels roles and 
launched a Returners Programme in 2019, 
identifying senior external female talent 
that have potential to move into roles at ITV. 
The Rise Programme launched in 2020 aims 
to promote BAME talent progression at 
manager and Senior Leadership Level by 
providing BAME colleagues greater visibility 
with senior leaders through networking and 
sponsorship, alongside career coaching. The 
programme also works with Managers and 
Executive Leadership Team advocates to 
build race confidence and accelerate an 
inclusive culture change at ITV.

Bespoke development initiatives are in  
place for senior executives who have been 
identified as potential successors, based  
on particular development needs.  
These include:

•  External executive coaching, with clear 
coaching objectives (including 360 
degrees feedback where relevant)

•  Psychometric testing such as the Hogan 

Leadership series that identifies 
leadership strengths, derailers and values

•  Mentoring by a Non-Executive Director

•  Business School executive education 

programmes

•  Non-Executive Director and Trustee 

appointments where there is a suitable 
match and development support for 
those interested in these opportunities

•  One of our senior leaders has secured a 
place on the Deloitte BAME on Boards 
programme and another on the Deloitte 
Women on Boards Programme

The Committee held a session on succession 
planning at the senior executive level during 
the year which the whole Board attended.

Maintain at least 30% female Directors on 
the Board over the short to medium term
As at 31 December 2020, the Board had 
45.5% female representation, including one 
Executive Director and two Committee 
Chairs; we have therefore exceeded both 
the target of 30% as well as the Hampton-
Alexander target of 33% female 
representation by the end of 2020. Whilst 
the Board recognises that an effective 
board with broad strategic perspective 
requires diversity, ultimately the Board 
appoints candidates based on merit and 
assesses potential Directors against 
measurable, objective criteria.

Our principles for Board diversity also apply 
to our Management Board and senior 
management below this level. We are 
therefore pleased to be ranked 10th in the 
Hampton-Alexander 2020 review for female 
representation on the Combined Executive 
Committee and Direct Reports, with female 
representation of 43%.

Maintain at least 10% BAME Directors on 
the Board over the short to medium term
As at 31 December 2020, the Board had 
18.2% BAME representation with two BAME 
Directors on the Board. We therefore also 
comply with the recommendation of the 
Parker Review to have at least one director 
of colour on the Board by 2021.

Use search firms who have signed up  
to the Voluntary Code of Conduct on  
gender diversity
The Board supports the provisions of the 
Voluntary Code of Conduct for Executive 
Search Firms. Two executive search agencies 
supported our two Non-executive Director 
searches this year: Russell Reynolds and 
Founders Keepers, both of which are 
signatories to the Voluntary Code of 
Conduct for Executive Search Firms. 
Founders Keepers, as a recently established 
firm, became a signatory to the Code during 
the Non-executive Director search. Spencer 
Stuart, who is supporting our Chairman 
search, is also a signatory to the Code. 

Ensure Non-executive Director shortlists 
include at least 50% female candidates
Given that there was already strong female 
Board representation at the beginning of 
2020, the Board determined that other 
diversity elements, including ethnicity, 
should be a particular focus in the searches 
for Non-executive Directors during 2020. 
The longlist of candidates for both searches 
consisted of at least 50% female candidates. 
These lists were reviewed and refined based 
on measurable, objective criteria, to come to 
a shortlist made up of at least 50% diverse 
candidates (female and/or BAME). 

Ensure the Non-executive Director search 
pool is sufficiently wide and covers 
candidates from BAME backgrounds and 
candidates with a wide range of expertise, 
skills and backgrounds
As part of the Non-executive Director 
searches during 2020, the Committee 
worked closely with both executive search 
agencies in compiling long and shortlists of 
candidates from various backgrounds and 
industries, including BAME backgrounds. In 
Sharmila’s search, at least 30% of the 
longlist consisted of BAME candidates. 
Candidates were identified and interviewed 
and their skills and qualities were assessed 
against measurable, objective criteria. 

ITV plc  Annual Report and Accounts 2020 

113

Governance

Audit and Risk  
Committee 
Report

Margaret Ewing 
Chair, Audit and Risk Committee

Dear Shareholder

I am pleased to present the Audit and Risk 
Committee Report, which provides an 
overview of the role of the Committee and 
the matters considered, reviewed and 
discussed in 2020. 

The fundamental priorities for the 
Committee are to ensure the integrity of 
the Group’s financial reporting (including 
the quality and effectiveness of the 
external and internal audit processes) and 
monitor the management of the principal 
risks of the business on an ongoing basis.  
We have spent considerable time reviewing 
and scrutinising the Group’s financial results 
and details of the significant issues we 
considered can be found on pages 118 to 120.

COVID-19 has clearly had a major impact on 
the business and, in particular, presented a 
number of challenges for the Committee in 
relation to financial reporting by increasing 
the degree and complexity of certain 
estimates, judgements and exceptional 
items that have needed to be reflected in 
the financial statements and consideration 
of the going concern status of the Group. 
The Committee responded to these 
challenges by applying an increased level of 
focus to these matters and effectively 

114 

ITV plc  Annual Report and Accounts 2020

continued to perform its oversight 
responsibilities as set out in further detail in 
this report. 

The finance team and our external auditor 
also had to adapt quickly to the remote 
working restrictions. I am pleased to report 
that both worked extremely hard to ensure 
the integrity of our financial reporting, 
reflecting the underlying complex estimates 
and judgements, and management was able 
to maintain a rigorous financial control 
environment despite the circumstances.  
The internal audit plan also continued to  
be adjusted with the evolving COVID-19 
situation to adapt appropriately to the 
changing needs of the business. The 
response and agility of the ITV management 
and finance teams and external and internal 
audit teams clearly demonstrated their 
professional dedication and the quality of 
their processes. During these extraordinary 
circumstances, I have been able to maintain 
regular dialogue with other members of the 
Committee, management and the auditors 
(the incoming and outgoing external auditor  
and the internal auditor), asking questions, 
challenging proposals and ideas where 
relevant and providing input as solutions to 
issues started to unfold, ensuring that the 
Committee would be provided with the 
necessary information to enable it to guide, 
challenge and advise and, when required, 
make informed decisions. 

Throughout the year, the Committee 
requested additional items on its meeting 
agendas to ensure it had clear oversight 
over the evolving impact of COVID-19 on the 
business, and how management’s response 
was being adapted. This included a review of 
IT controls given increased remote working, 
management’s risk approach to the 
COVID-19 outbreak, a deep dive on the 
enhanced measures to safeguard physical 
and mental wellbeing for our people, talent 
and programme participants during 
COVID-19, and reviews of the frequently 
updated cash and liquidity forecasts. 
Following each Committee meeting, 
I communicated our main discussion points 
and findings to the Board.

Paul Sawdon and KPMG conducted their  
last audit for the 2020 financial year as  
the external audit engagement partner and 
firm respectively, and I would like to take  
the opportunity to thank them for their 
diligence and constructive challenge during 
their tenure. 

Our focus for 2020 in light of the matters 
highlighted above, and the priorities for 
2021, are set out on the next page. I hope 
that you find this report informative and  
can continue to take assurance from the 
work undertaken by the Committee this 
year. We seek to respond to shareholders’ 

Who is on the Committee?

Composition
The Committee is composed entirely of 
independent Non-executive Directors 
and its membership has remained 
consistent during the year.

The current members are:

•  Margaret Ewing
•  Edward Bonham Carter 
•  Mary Harris
•  Anna Manz

   Full details of attendance at Committee 
meetings can be found on the table on 
page 95.

   Detailed biographies can be found on  
pages 90 and 91.

The Committee members have between 
them a wide range of business and 
financial experience. This enables the 
Committee to fulfil its terms of reference, 
including by providing independent and 
robust challenge to management and our 
internal and external auditors, to ensure 
there are effective and high-quality 
controls in place and appropriate 
judgements are taken. For the purposes 
of the Code, the Board considers that 
Margaret Ewing (a chartered accountant, 
previous FTSE 100 Chief Financial Officer 
and, until 2012, an executive member of 
the Board of Deloitte LLP) and Anna Manz 
(a chartered accountant and currently a 
Chief Financial Officer of a FTSE 100 
company) have recent and relevant 
financial experience. Edward Bonham 
Carter, with extensive executive fund 
management experience, provides 
valuable investor insight and challenge to 
the Committee’s deliberations. In 
addition, Mary Harris has had executive 
sector experience as a management 
consultant with experience in media, 
television and interactive media 
investments. The Committee, therefore, 
as a whole has financial expertise and 
considerable competence relevant to the 
sector in which the Company operates. 

expectations in our reporting and, as always, 
welcome any feedback from shareholders 
or other stakeholders. I and other members 
of the Committee would be very happy  
to meet with shareholders and other 
stakeholders to answer any questions  
you may have on matters pertinent to  
the Committee’s remit. 

Margaret Ewing
Chair, Audit and Risk Committee
9 March 2021

Strategic Report

Governance

Financial Statements

Additional Information

Our role

The Committee’s terms of reference, 
reviewed annually and last updated 
in July 2020, can be accessed on our 
website. The role and main duties of 
the Committee are to:

Financial Reporting
•  Monitor the integrity of published 
financial information and review 
and challenge significant financial 
reporting issues, estimates and 
judgements

audit contract, and the 
appointment, remuneration and 
terms of engagement of the 
external auditor 

Risk management and internal 
control
•  Assist the Board to establish and 

articulate overall risk appetite and 
oversee and advise the Board on 
specific strategic risk exposures 
and mitigations 

•  Review the appropriateness of 

•  Review the risk identification and 

accounting policies and practices

•  Provide advice to the Board on 
whether the Annual Report and 
Accounts are fair, balanced and 
understandable and the 
appropriateness of the going 
concern statement and the 
longer-term viability statement

•  Provide advice to the 

Remuneration Committee on 
financial reporting matters and 
related judgements as they affect 
executive remuneration 
performance objectives 

External audit
•  Review the quality and 

effectiveness of the external 
audit, including approval of the 
annual audit plan, and the 
procedures and controls designed 
to ensure auditor independence 
and objectiveness

•  Review and make 

recommendations to the Board  
on the tendering of the external 

mitigation processes and 
undertake deep dives into high-risk 
business areas or processes

•  Review the effectiveness of the 

internal control and risk 
management processes

•  Oversee appropriate 

whistleblowing and fraud 
prevention arrangements 

Internal audit
•  Monitor and review the 

effectiveness and independence 
of the internal audit function

•  Review and approve the internal 

audit plan and monitor its 
implementation, approving any 
amendments to the plan

•  Review the continued 

appropriateness of the outsourcing 
of the internal audit function, 
oversee the tendering of the 
internal audit contract and approve 
the appointment of the internal 
auditor and the remuneration and 
terms of engagement

Annual Review

During the year, the Committee 
members and regular attendees 
(including the internal and external 
auditors) completed a detailed and 
customised questionnaire to 
evaluate the Committee’s 
effectiveness. The findings related to 
the Committee were discussed and 
shared with the Board. Overall, it was 
concluded that the Committee 
continued to perform effectively. 

Following discussion regarding the 
conclusions of the Committee 
evaluation, it was agreed that the 
Committee should focus in 2021 on 
continuing to enhance ITV’s risk 
appetite processes within the wider 
risk management framework, 
monitoring readiness for internal 
controls regulation, and have regular 
updates on the status of acquisition 
earnouts. Committee members also 
agreed they should receive further 
training on climate change and other 
non-financial information regulation 
and reporting. 

Key activities and priorities in addition to 
routine business

Focus – 2020 Financial Year

•  COVID-19 pandemic outbreak and corresponding financial 

consequences – impact on going-concern statement, 
viability assessment, business model resilience, financing 
arrangements and other financial reporting, internal 
controls and the audit process

•  Consideration of the status of the Company’s 

communications with the Pensions Regulator in respect of 
the Box Clever pension scheme deficit and consequential 
liability quantum and accounting implications

•  Understanding the status of the determination of the  
final earnout payment to be made in relation to the 
acquisition of Talpa 

   See pages 118 to 120 (Significant Issues) 

•  Overseeing the ongoing embedding of the enhanced 
Enterprise Risk Management model and framework

   See page 121 (Risk Management) 

•  Preparation of transition of external audit appointment 

from KPMG to PwC for the 2021 audit

   See page 125 (External Auditor transition) 

•  External assessment of the Group’s internal controls over 

financial reporting

   See page 121 (Internal controls)

•  Preparation of a revised ‘Speaking Up’ framework

   See page 122 (Speaking Up) 

•  Overseeing the development of additional data protection 

risk mitigations, in light of the enhanced data strategy 

   See page 121 (Data privacy) 

•  Assessment of UK audit reform status, potential impact, 

and planning requirements for anticipated changes

Focus – 2021 Financial Year

•  Competitive tender process for the fully outsourced 

internal audit provision – this was planned to take place 
in 2020 but was delayed given the significant change to 
the Group’s agenda caused by COVID-19 as well as the 
impact of COVID-19 on the Group’s resources, along with 
the ongoing transition to new external auditor for 2021 
and significant change currently being implemented 
across the Group. The appointment arising from the tender 
in 2021 will be effective for the financial year 2022.
•  UK audit reform – once published, respond to BEIS 

consultation on UK audit reform, update assessment of 
potential impact and plan requirements for complying 
with anticipated changes. 

•  Internal controls and financial reporting framework – 

supporting management in guiding the design and 
implementation of its ‘HR and Finance transformation 
programme’ and the delivery of its 2021 roadmap in 
enhancing its framework of financial reporting and 
internal controls (financial, operational and compliance).

•  Material litigation and final payment matters – 

specifically Box Clever and Talpa.

   See page 121 (Internal controls)

ITV plc  Annual Report and Accounts 2020               115

 
 
 
 
 
 
 
Governance Audit and Risk Committee continued

Meetings in 2020

Review, challenge and agreement  
of financial disclosure, estimates  
and judgements

External audit  
(including transition and audit quality, 
effectiveness and independence)

The Committee held five formally 
planned meetings during the year.  
There was also an ad hoc meeting in 
August, to finalise the review and 
recommendation to the Board of the  
H1 financial statements and trading 
announcement, and in November to 
review and recommend the Q3 trading 
update announcement.

In addition to Committee members,  
the Chairman of the Board, Executive 
Directors, Director of Finance, General 
Counsel and Company Secretary,  
Head of Internal Audit, Director of  
Tax and Treasury and external audit 
partner regularly attend meetings.  
The Committee meets regularly with 
the external audit partner and  
Head of Internal Audit without 
executives present.

2020 key matters considered at each 
main meeting of the Audit and Risk 
Committee are set out in this table.  
The Committee also addresses specific 
queries referred to it by the Board or 
Remuneration Committee.

February

February

•  FY19 financial reporting issues, including 

estimates, judgements and exceptional items

•  Draft FY19 Annual Report and Accounts 
review, including review and assessment  
of whether they were fair, balanced and 
understandable and of the underlying 
assumptions of the viability and going 
concern statements (including related 
disclosures)

•  Review of FY19 results announcement and 
attached financial statements to ensure 
consistency with Annual Report and Accounts

•  Ad hoc meeting to conclude on treatment 

and disclosure re Talpa final earnout payment

April

•  Review of Q1 trading update announcement
•  Review on maintaining financial and IT 
general controls whilst remote working

July

•  Progress report on key areas of judgement 

and issues for H1 results

•  Review of policy on exceptional items
•  Tax and treasury update

August

•   Interim accounting update
•  Review of H1 results report and announcement

September

•  Meeting with the external auditor in the 

absence of management

•  KPMG’s report on the FY19 external audit 

conclusions and findings

•  Auditor opinion on FY19 financial statements 
•  Review of external audit quality framework
•  Recommendation to reappoint KPMG at 

2020 AGM

•  Approval of revised non-audit services policy
•  External auditor FY19 fees approval 

April

•  External audit half year review plan
•  External auditor response to COVID-19 

outbreak

July

•  Meeting with the external auditor in the 

absence of management

•  KPMG initial findings on interim review 
•  PwC presentation on transition plan

August

•  KPMG interim review findings and 

conclusions

•  Approval of the external auditor H1 review 

representation letter

•  Approval of the external auditor  

engagement letter

•  Subsidiary accounts audit and approval 

September

update 

November

•  Year end audit plan and strategy 
•  PwC update on transition plan

•  Review of Q3 trading update announcement

December

•  KPMG interim report including processes and
•  controls review 
•  PwC update on transition plan

At every scheduled meeting this year, the 
Committee also reviewed: 
•  Reporting from the external auditor, 

including audit findings, progress, review 
reports and audit opinion

•  The ongoing independence of the external 
auditor and the evidence of quality and 
effectiveness in the delivery of the audit

December

•  Anticipated year end accounting and audit 

matters

•  Exceptional items review

At every scheduled meeting this year, the 
Committee also reviewed:
•  Report from ITV Director of Finance covering, 

amongst other things:
 – Accounting judgements and estimates
 – Developments in financial reporting
 – Programme rights
 – Acquisition earnout liabilities, including Talpa 
 – Intangible and goodwill impairment 
 – Legal provisions including Box Clever liability 

determination

 – Pension accounting 
 – Tax (including IR35 and employment status) 
 – Finance team structure and resourcing
 – Treasury policies and strategy

116 

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Strategic Report

Governance

Financial Statements

Additional Information

Internal controls and audit

Risk

Governance and other

February

February

February

•  Internal audit independence and 

•  Principal and emerging risks and 

effectiveness review

•  Internal controls framework and 

effectiveness review

•  Material litigation report
•  Internal audit plan mapped to principal  

and emerging risks 

April

uncertainties and risk mitigations review

April

•  Tax update 
•  Bonus and share plan outcomes for FY19
•  2019 Committee evaluation findings and 

2020 Committee priorities 

•  Risk approach to COVID-19 outbreak
•  Risk deep dive on colleague wellbeing during 

April

COVID-19

•  Update on ERM framework implementation

•  Consideration of investor/analyst views 

regarding accounting policies, risks  
and disclosure

•  Review and approval of internal audit charter 

July

and comparison of ITV internal audit 
approach with IIA Code of Practice

•  Review of internal audit approach and  

•  Principal and emerging risks FY20 H1 review
•  Duty of Care and Health and Safety risk  

annual plan in light of COVID-19 outbreak

deep dive

July

•  Regulatory developments update
•  Review and approval of revised Committee 

•  Review of key fraud risks and fraud 
prevention, detection and controls 
framework

July

•  Finance and HR transformation programme
•  Insurance renewal and programme update

September

•  General IT controls during COVID-19 update
•  Compliance framework and risk update, 

incorporating the anti-bribery and corruption 
risk assessment

Terms of Reference

September

September

•  Cyber security programme update and risk 

deep dive

•  Data privacy risk and programme review
•  Risk management framework 

•  Tax strategy review and approval
•  Compliance with, and progress on,  

climate change and other non-financial 
information reporting

•  Governance and audit reform developments 

(including Brydon recommendations)

•  Update on legal cases

•  Meeting with the internal auditor in the 

implementation progress update

absence of management

•  Duty of Care risk update

December

   Please also refer to the risk management 
and internal controls section on page 121

•  Approval of Group Approvals Framework  

and M&A approvals process

•  2020 Committee evaluation findings and 

2021 Committee priorities 

•  Update on compliance with, and progress  

on, climate change and NFI reporting

At every scheduled meeting this year, the 
Committee also reviewed:
•  Minutes and actions from previous meetings

•  Management and Committee requested 
Internal Audit undertake a review of a 
whistleblowing incident

December

•  Internal controls effectiveness review findings
•  Approval of 2021 internal audit plan
•  Internal auditor independence review
•  Annual tax, pensions and treasury reviews, 

including controls and policies

•  Speaking Up process, statistics, themes, 

learning and status

•  Supplier payment practices review

At every scheduled meeting this year, the 
Committee also reviewed:
•  Internal audit plan adjustments
•  Reports from the internal auditor, including  

a review of activity, key conclusions and 
recommendations arising from audits, status 
report on action plans and regulatory and 
programme compliance

   See pages 121 and 122 for examples of  
the controls and projects reviewed by  
the Committee

ITV plc  Annual Report and Accounts 2020               117

Governance Audit and Risk Committee continued

Significant financial reporting issues considered by the Audit and Risk Committee

In planning its own agenda and reviewing 
the audit plans of the internal and external 
auditors, the Committee has, during the 
year, taken into account significant 
operational and financial issues and risks 
which may have had an impact on the 
Company’s financial statements, internal 
controls and/or the delivery and execution 
of the Company’s strategy (including 
changes in the Group’s key risks). 

Significant issues relating to the Company’s 
financial statements are detailed below. 
These issues were subject to robust 
challenge and debate between 
management, the external auditor and the 
Committee, following which there was no 
significant disagreement or unresolved issue 
that required referral to the Board.

The Committee focused on assessing 
whether management had made 
appropriate judgements and estimates, 
focusing in particular on the significant 
issues listed below. The Committee also 
reviewed detailed external auditor reports 
outlining work performed and any issues 
identified in respect of key judgements 
and estimates – see the Independent 
Auditor’s Report on pages 158 to 166.

Viability and going concern assessments 

Issue

Action taken by Committee

Outcome/future actions

The uncertainty caused by the 
COVID-19 pandemic required the 
Committee to apply enhanced 
scrutiny to management’s 
assumptions, stress testing and 
scenario analyses supporting  
the going concern and viability 
statements as well as seek 
impartial external views on  
ITV’s viability.

The Committee reviewed and challenged management’s 
assessment of going concern, longer-term prospects and 
viability by considering forecast cash flows that took into 
account potential impacts of COVID-19 restrictions and other 
principal risks, including uncertainties arising from the 
advertising market and Studios market.

In reaching its view, the Committee also considered: (i) analyst 
and other expert commentary to understand the wider 
market and views on the Group’s future financial performance 
and viability; (ii) financial forecasts for a range of scenarios 
stress testing the assumptions, including severe but plausible 
downside scenarios and a reverse stress test scenario; (iii) the 
Group’s financing facilities including covenant tests, covenant 
waivers granted and future funding plans; and (iv) the external 
auditor’s findings and conclusions on this matter.

The Committee challenged in particular whether the 
downside scenarios reflected severe but plausible impacts of 
COVID-19 on the business, and considered the assumptions 
applied in each downside scenario particularly given the 
uncertainty of the trajectory of the pandemic and upcoming 
government responses, including potential further lockdowns. 
We also considered the quality of the basis of the preparation. 

The Committee also considered the adequacy and accuracy of 
the disclosures in the Annual Report in respect of the Group’s 
ability to continue as a going concern and its future viability. 

Following this thorough assessment, the 
Committee considered the extent of the 
assessment made by management to be 
appropriate and recommended the draft 
viability statement and related disclosures  
(for inclusion in the 2020 Annual Report) for 
approval by the Board. The Committee also 
concluded that it remained appropriate to 
adopt the going concern basis of accounting in 
preparing the consolidated financial 
statements without a material uncertainty, and 
that the disclosure in the Annual Report, in 
respect of the Group’s ability to continue as a 
going concern, was appropriate. See page 173. 

The Committee will continue to monitor the 
Group’s going concern basis and viability 
assessment going forward and will give further 
consideration to providing a resilience statement 
in the 2021 Annual Report and Accounts.

Recoverability of programme rights 

Issue

Action taken by Committee

Outcome/future actions

The Committee enhanced scrutiny over management’s review 
of the recoverability of the purchase costs of programme rights 
held in the Broadcast business, including understanding the 
impact of postponements of events on the revenue and cost 
assumptions used in the impairment review and whether the 
impact of the COVID-19 pandemic was separately identifiable.

Management’s assessment of the recoverability 
of the purchase cost of the programme rights 
and the requirement for impairment and 
onerous contract provisions was considered 
appropriate by the Committee. As timings of 
planned sporting events that the Company has 
purchased the broadcast rights to may change 
as the pandemic progresses, the Committee will 
regularly review management’s assessment of 
potential further impairment.

Changing forecasts of audience 
mix and revenues for certain 
sporting events led to an 
increased focus on the 
recoverability of the purchase 
cost of programme rights.  
This was further impacted by  
the pandemic during 2020 leading 
to rescheduling or cancellation of 
sports programmes over which 
the Group has purchased or 
committed to purchase rights 
leading to an impairment in 
carrying value of certain  
sports rights.

118 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Impairment assessment

Issue

Action taken by Committee

Outcome/future actions

The economic uncertainty caused 
by the COVID-19 pandemic 
triggered an additional goodwill 
impairment assessment during 
2020. Other assets including trade 
receivables, Studios work in 
progress balances, accrued 
income and other receivables  
were also considered at a higher 
risk of impairment due to the 
economic uncertainty and  
were assessed for potential 
impairment of carrying value.

The Committee reviewed management’s assessment of  
the level of aggregation of assets for cash-generating units 
(CGUs). It was agreed that no changes were required to the 
CGU assessment.

The annual impairment review of CGUs was undertaken at 
both half year and year end, given the economic uncertainty 
caused by the pandemic. The Committee challenged 
management’s assessment, incorporating the cash flows  
used to assess going concern and noted that no impairment 
was required in either the base case scenario or scenarios 
adjusted for sensitivities.

The Committee also discussed management’s assessment of 
the impairment of other assets, in particular the recoverability 
of the Studios work in progress balances and the treatment of 
one-off costs incurred as a result of productions shutting down. 

Legal provisions 

The Committee agreed that management’s 
assessment that no impairment of CGUs is 
required was appropriate.

The Committee was also comfortable with 
management’s assessment of impairment of 
other assets and agreed to keep the assessment 
under review as the pandemic progresses.

Issue

Action taken by Committee

Outcome/future actions

ITV is currently subject to 
ongoing legal disputes where the 
outcome is not certain, including 
the quantum of liability in respect 
of the Box Clever pension  
scheme deficit. 

The Committee spent considerable time over a number of 
meetings during the year reviewing the material litigation 
report and discussed the key cases, including Box Clever,  
with the General Counsel and Company Secretary. 

The Committee held private meetings with the external 
auditor and management separately to understand and 
challenge the high level of uncertainty around the quantum  
of the Box Clever liability and the potential length of the legal 
process based on the Company’s latest communications with 
the Pensions Regulator. The Committee Chair met with 
external legal advisers to discuss views on likely timetables 
and outcome. The Committee considered whether the nature 
and status of the matter, and information available to the 
Company relating to the current position of the pension 
scheme, lent itself better to being treated as a contingent 
liability or provision.

Acquisition-related liabilities 

The Committee agreed that the best estimate 
provisions and disclosure had been made for all 
material litigation and disputes, including in 
respect of Box Clever based on the currently 
available information (that had become 
available to the Company during 2020), most 
likely outcomes or unknown positions. 

See note 3.6 to the financial statements.

Issue

Action taken by Committee

Outcome/future actions

The complexity and potential 
scale of the expected earnouts  
of Company acquisitions results 
in the potential total liability  
for earnouts being a significant 
business liability, particularly  
in respect of the Talpa 
acquisition, which is in the 
process of being determined.

The most material acquisition earnout liability relates to the 
acquisition of Talpa. The Committee received regular updates 
regarding the Talpa earnout liability. External advisers 
supported management’s estimated range of possible final 
consideration. The Committee and external auditor assessed 
the key assumptions underlying management’s calculations. 

The Committee held discussions with the external auditor 
(including assessing the adequacy of the year end audit 
procedures and approach in respect of this liability) and with 
management to identify any material changes to the status of 
the determination of the earnout liability. The Committee 
Chair also met with the Company’s external legal and 
accounting expert advisers.

The Committee was given an in-depth 
understanding of the issues, challenged 
management’s assumptions in respect of the 
treatment of certain sources of revenue in the 
earnout calculations and was subsequently 
satisfied that the accrual for the earnout 
liabilities was appropriately based on best 
estimate and the related disclosures provided 
appropriate transparency of the quantum of 
the range of the potential final determination 
of the liability. Please refer to notes 3.1.4 and 
3.1.5 to the financial statements.

ITV plc  Annual Report and Accounts 2020               119

Governance Audit and Risk Committee continued

Pensions 

Issue

Action taken by Committee

Outcome/future actions

The Group’s net defined benefit 
pension deficit decreased by  
£57 million during 2020 to  
£88 million at 31 December 
(2019: £145 million deficit) 
primarily due to increased 
market volatility, including 
movements in the corporate 
bond yields and updated 
demographic assumptions. 

Exceptional items 

The Committee reviewed the elements and amounts driving 
the decrease in net deficit, as well as the key assumptions (as 
detailed in note 3.7) applied in determining the net liability at 
31 December. The Committee also sought assurance from the 
external auditor whose view was that the financial 
assumptions applied in estimating the net deficit were 
considered to be appropriately balanced when compared to 
KPMG benchmarks, and that the reasonableness of the 
assumptions applied were appropriate.

The Committee concluded that the 
assumptions applied in determining the net 
liability of the pension were appropriate, and 
the net deficit correctly reflected evidenced 
market values of the assets held in the schemes 
at 31 December.

See note 3.7 to the financial statements.

Issue

Action taken by Committee

Outcome/future actions

During 2020, there were, 
amongst other things, 
acquisition-related costs, 
reorganisation and restructuring 
costs, provisions for onerous 
capacity contracts and costs 
relating to the COVID-19 
pandemic to consider classifying 
as exceptional items. (See an 
explanation of the exceptional 
items policy on page 183).

The Committee required management to give a detailed 
breakdown of the exceptional costs and justify the inclusion  
of those items under the exceptional items policy. The 
Committee considered the classification of the exceptional 
items in the financial statements with reference to the policy 
and FRC guidance, and took into account the views of the 
external auditor.

The Committee scrutinised in particular the exceptional 
COVID-19 related costs and asked management to reconsider 
the treatment of some of the low value costs in terms of 
materiality and the treatment of certain sunk costs (such  
as costs of furloughed staff) as exceptional costs. 

Following management’s response to the 
Committee’s challenge, the Committee was 
able to conclude that the final approach taken 
was appropriate and had been consistently 
applied in line with the policy.

The Committee noted that it would continue  
to review the exceptional items policy and 
definitions regularly to ensure that the 
classification of the items as exceptional 
continues to be appropriate, particularly in  
the light of evolving regulatory scrutiny.

Deal debt 

Issue

Action taken by Committee

Outcome/future actions

Taking into account the current 
and recent trading position in 
respect of the delivery of 
advertising value to customers, 
particularly in light of the impact 
of COVID-19, management’s 
approach in estimating the over 
or under delivery of advertising 
value to agencies and method  
of determining the related 
provisions were reviewed.

Management reviews the deal debt provision as part of the 
wider negotiations with the agencies on an annual basis. 

The rationale and methodology of calculation of the deal debt 
provision was discussed by the Committee, taking into account 
the views of the external auditor.

The Committee was comfortable with the deal 
debt provision recognised as at 31 December 
(within Total Advertising Revenue). Any future 
changes in the provision level or methodology 
of calculation will be discussed by the 
Committee. See note 2.1 to the financial 
statements.

The Committee’s stakeholder engagement

Information regarding the Board’s stakeholder engagement is set out on pages 97 to 105, which also indicates where the Committee 
took account of the views of the Company’s key stakeholders and considered their interests in its discussions and decision-making.

120 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Risk management and  
internal controls

Risk management
During 2020, the Committee continued to 
consider the process for identifying and 
managing risk within the business and assisted 
the Board in relation to compliance with the 
2018 UK Corporate Governance Code and FRC 
guidance. Further information on our risk 
management approach, including details of 
our principal risks and our processes for 
identifying and responding to principal and 
emerging risks are set out on pages 72 to 85. 
The Group’s principal risks reflect those 
inherent within the annual budget and five 
year plan, whilst also taking into account 
developments in the markets in which the 
Company operates and in society generally.

Risks are emerging at a faster pace than 
previously observed. COVID-19 has 
presented unprecedented challenges for 
businesses globally and has further 
highlighted the importance of companies 
effectively understanding and responding 
to risks. Recognising the challenges this 
brings to ITV, the business delivered the  
core enhancements to the enterprise risk 
management framework to improve the 
manner in which risks are identified, assessed, 
managed and reported. The Group Risk teams 
also supported the Management Board in 
coordinating the COVID-19 response across 
the business. Embedding the enterprise risk 
management framework and assessing 
management’s response to the evolving 
threats presented by COVID-19 was an area 
of focus for the Committee during the year, 
with the Committee providing challenge 
and guidance as appropriate.

The Chair of the Committee also regularly 
met with management in order to further 
understand the progress of the embedding 
of the enterprise risk management 
framework and provide guidance in the 
implementation of enhancements.

During 2020, in addition to the risk deep dives 
undertaken by the Board, the Committee 
reviewed deep dive reports and met with 
relevant senior management relating to 
certain principal risks in order to understand 
and challenge the related governance, risk 
management and effective mitigation of 
those risks. These included the wellbeing of 
ITV’s people, talent and participants during 
COVID-19, cyber security and duty of care. 
The Committee also reviewed a number of 
other risk topics during the year, including 
risks arising from COVID-19, health and 
safety, fraud, data privacy, IT general 
controls, compliance and anti-bribery and 
corruption. Detail of the risk deep dives 
performed in the year and the relevant 
governance group that considered those 
deep dives are set out on pages 76 to 85.

In 2020 the Committee also reviewed 
proposed enhancements to the compliance 
framework for ITV. The report also covered 
key elements of compliance within the 
Group, to give the Committee a more 
complete picture of compliance risks, 
incidents and processes for compliance 
across key regulatory areas. The Committee 
noted the requirement for increased focus 
on the Group’s compliance risk, including  
the need for additional resource to  
provide a second line of defence, and will 
continue to monitor progress of the 
proposed enhancements identified and 
discussed to bring some areas to the  
target level of maturity.

Data privacy: One of the focuses for the 
Committee in 2020 was overseeing the 
enhancement of ITV’s data privacy practice 
and development of additional data 
protection risk mitigations, in light of the 
Group’s acceleration of the implementation 
of its data strategy. A Global Data Protection 
Officer was recruited in 2019 and, together 
with her team, has been enhancing the 
Group’s data privacy framework. This has 
included working closely with the Chief  
Data Officer to implement effective data 
protection risk mitigations to ensure ITV is 
able to leverage data in an appropriate way 
when delivering its data strategy. The 
Committee and management recognise 
that the digital transformation the Group is 
undergoing requires close scrutiny, given the 
significant changes and cultural shifts taking 
place in some areas of the business. An 
internal audit was undertaken to provide 
the Committee with additional assurance 
over the approach taken in this area. The 
Committee reviewed the recommendations 
from the 2019 internal audit and requested 
a further review in 2021 to continue to 
monitor progress made in this key area.

Environment: The Committee plays a key 
role in the governance of climate-related 
risks and opportunities and other 
environmental related regulatory reporting 
requirements. Please see page 63 for the 
Committee’s responsibilities with respect to 
environmental matters, particularly climate 
change, which it discharged in 2020 during 
two focused sessions, and in which PwC and 
KPMG both provided input. The Committee 
is pleased with the significant progress 
made by management on the TCFD 
disclosures in this year’s Annual Report 
(pages 62 to 66), the approach outlined by 
management to meet the ambitious 
environmental targets which were set in 
2020 and the establishment of the Climate 
Change Delivery Group to further define  
and monitor the roadmap to meet these 
environmental targets. Going forward, the 
Committee will monitor how climate risks 
disclosed on pages 64 and 65 are reflected 
in the financial statements. All the 

Committee members also attended 
bespoke training given by PwC on climate 
change considerations and other non-
Financial Reporting, which also considered 
ITV specific matters in relation to, for 
example, climate risk in connection  
with productions. 

Internal controls 
The Board has overall responsibility for 
overseeing and reviewing the effectiveness 
of the Group’s framework for internal control. 
The Committee supports the Board in 
assessing the effectiveness of the framework. 
The primary responsibility for the operation 
of the framework for internal control is 
delegated to management. The framework 
can only provide reasonable and not absolute 
assurance against material misstatement or 
loss. Key control procedures are designed to 
manage rather than eliminate risk.

The Committee satisfies itself that internal 
controls are operating throughout the year. 
This is principally based on a programme  
of internal audit reviews, reviews of the 
effectiveness of internal controls, including 
fraud and anti-bribery, reviews of balance 
sheet checklists certified by local 
management, reviews of controls operating 
in the COVID-19 environment and through  
a suite of automated analytics that monitor 
financial transactions in our systems. In 
addition to the internal audit programme, 
there are a number of exception reports 
that cover transaction processing. For  
those subsidiaries not covered by exception 
reporting software, a monthly self-
assessment takes place, which is subject  
to independent internal review.

During the year, the Committee also 
received reports from the treasury, legal 
and compliance, pensions, technology, 
information security, data privacy, insurance, 
tax, financial reporting, and health and 
safety functions. These reports gave the 
Committee an overview of the controls in 
place to mitigate key risks within each of 
these functions. The Committee also 
received assurance over the governance for 
key projects through the combination of 
updates from management and specific 
internal audits on projects, changes (which it 
approved) to the Group Approvals Framework, 
and the assessment of the effectiveness  
of controls through the Group Finance 
Assurance Plan. The Committee also 
reviewed the fraud prevention framework, 
including the continuing enhancements to 
processes, procedures and controls at the 
business services centre in response to 
increasingly sophisticated fraud from 
purported suppliers.

As part of our internal control process, an 
annual strategy review, including preparation 
of a rolling five year financial plan, is 

ITV plc  Annual Report and Accounts 2020               121

Governance Audit and Risk Committee continued
Governance continued

undertaken by management and reviewed 
and approved by the Board. The five year 
plan feeds into the annual budget cycle. The 
Executive Directors (together with the other 
members of the Management Board) review 
formal forecasts, detailed budgets, strategies 
and action plans and the Board approves the 
overall Group budget as part of its normal 
responsibilities. The results of operating 
units are reported monthly to the Board, 
along with an update on the Group’s 
performance against strategic KPIs and cash 
targets. The Committee reviews actual 
results, compared with budget and forecasts; 
key trends and variances for reasonableness 
and consistency of explanation and analysis; 
and the actions proposed to address 
performance variances or emerging issues, 
which are subsequently reported back to  
the Committee once implemented.

Management are in the initial stages of 
defining an HR and Finance Transformation 
Programme incorporating ITV’s core HR and 
Finance operating models, processes, and 
systems, and its enabling internal controls 
framework. The Committee is conscious of 
the business imperative and magnitude of 
the programme and the critical factors 
necessary to enable the programme to 
succeed. The Committee will therefore 
provide strong governance and robust 
challenge over the course of this programme 
to support management in its delivery.

To prepare for anticipated regulation on 
enhanced internal controls over financial 
reporting (ICFR) regimes for companies, and 
to inform the HR and Finance Transformation 
Programme being designed and 
implemented, an external consultant was 
engaged to perform a high level ‘health 
check’ of ITV’s ICFR framework, environment 
maturity and readiness. The assessment 
considered our ICFR maturity across the 
Group and in individual businesses, functions 
and other COSO categories. The assessment 
classified the maturity of ITV’s current ICFR 
framework as ‘developing’, and concluded 
that processes and controls are in place in 
most cases and that its control environment 
is broadly in line with ITV’s sector and the 
consultant’s benchmark. Although the 
Committee drew some comfort from the 
assessment’s conclusions, the review 
highlighted a number of key improvement 
opportunities, particularly in ITV’s IT 
environment (including legacy systems) and 
standardisation of processes and control 
documentation, which the HR and Finance 
Transformation Programme will address. 
Some clear proposed focus areas and a 2021 
improvement roadmap were set out, which 
will be incorporated into the HR and Finance 
Transformation Programme workstream. 
The Committee will closely monitor 
progress against these focus areas and the 
delivery of the roadmap in 2021, ensuring 

that the Company is able to be compliant 
with any potential regulatory changes to be 
introduced relating to management or 
Board attestation regarding the effective 
operation of the Company’s ICFR processes.

Speaking Up
In 2020, the Committee requested that an 
internal audit of the Company’s ‘Speaking 
Up’ processes be undertaken. The Committee 
considered this course of action to be 
appropriate in light of the increased 
regulatory focus on whistleblowing (e.g. the 
EU Whistleblowing Directive and the two 
Private Members’ Bills which could lead to a 
step change from the current UK legislation) 
and the ongoing difficulties which the 
COVID-19 pandemic has presented with 
traditional face-to-face exchanges as a 
channel for raising concerns. The Committee 
reviewed a revised Speaking Up policy and 
framework in December 2020 and was 
pleased with the proposed improvements, 
which will enhance both our people’s ability 
to raise concerns and ITV’s open culture.  
The policy and processes are due to be 
implemented internationally in Q1 of 2021. 
The improvements include, amongst other 
things, the appointment of Safecall, an 
independent third party, to provide a 
confidential Speaking Up telephone hotline 
and web-based reporting tool and proposals 
for fuller and more meaningful reporting on 
Speaking Up concerns to the Management 
Board and the Committee. The Committee 
will review the roll out of the Speaking Up 
policy and the revised elements of the 
framework in 2021.

Our auditors
Internal auditor
The Group’s internal audit activity is 
outsourced to Deloitte LLP (Deloitte), who 
report directly to the Committee. The 
Committee continues to support ITV’s 
current model of a fully outsourced internal 
audit function which allows best practice in 
terms of risk-based approach and auditing 
techniques, continuous robust and 
independent challenge, and the use of 
specialists in high-risk areas and across the 
various geographies. 

The Committee keeps under review the 
internal audit relationship with Deloitte and 
the procedures to ensure that appropriate 
independence of the internal audit function 
is maintained. The Committee had planned 
on undertaking a competitive tender 
process for the appointment of internal 
auditor during 2020. However, due to the 
significant change agenda within the Group, 
including the impact of COVID-19 on the 
Group’s resources, the Committee concluded 
that the tender process should be deferred 
until 2021. Deloitte will be invited to 
participate in this tender process.

The effectiveness of the internal audit is 
assessed over the year using a number of 
measures, including reports from internal 
audit on the development and delivery of 
the internal audit plan and the completion  
of agreed actions arising from reviews.  
The Committee also had a private discussion 
with the Group CFO on internal auditor 
effectiveness in December. The discussion 
was guided by a series of questions 
circulated by the Committee Chair, which 
included internal auditor independence  
and objectivity, resourcing, involvement  
with business discussions on risk, and 
communications between the internal 
auditor and the Committee. The Group CFO’s 
input to the session with the Committee was 
informed by a prior meeting with relevant 
colleagues across the business and at various 
levels who had worked with the internal 
auditor on internal audits or more generally. 

Having carefully considered the findings 
arising from our deliberations and measures 
above, the Committee is satisfied that the 
quality, experience and expertise of the 
internal auditor is appropriate for the 
business and the internal auditor remains 
independent of management.

During the year, the Committee reviewed 
and approved ITV’s new internal audit 
charter, which sets out and clarifies internal 
audit’s role in the overall internal control 
framework of the Group, and also assessed 
the alignment of the internal audit function 
and approach to the Institute of Internal 
Auditors (IIA) Code of Practice, which it 
found to be closely aligned. The Committee 
welcomes the direction the new Code brings 
in increasing the status, scope and skills of 
the internal audit function.

Prior to the start of the year, the Committee 
considered and approved the 2020 internal 
audit plan for operational, financial and 
technology controls, which was structured 
to align with ITV’s strategic drivers and 
principal risks. During the course of 2020,  
as result of the disruption to the business 
caused by COVID-19, an agile and flexible 
approach was adopted for reconsidering 
and redeveloping the internal audit plan and 
delivering internal audits. 21 internal audits 
were completed during the year, which 
covered business continuity and crisis 
management during COVID-19, 
environmental matters, Group procurement 
processes, music rights and clearance 
management processes, operational 
readiness for the Planet V launch and a 
review of a sample of internal and subsidiary 
studios for key finance control changes due 
to remote working practices. The internal 
audits performed provided assurance over 
areas deemed to be of greater risk and 
relative importance to the Group in 2020. 
Regrettably, given the restrictions imposed 

122 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

by the COVID-19 pandemic, visits to some 
international subsidiaries and internal audits 
on productions had to be deferred. Other 
internal audits were also completed in 
relation to the shared service centre, cloud 
software and cyber. 

The internal auditor also provides the 
Committee (and therefore the Board) with 
valuable insight on the culture across the 
Group and the reflection of the Group’s 
values by management and other 
employees. A cultural assessment is 
routinely incorporated in audit ratings.

At the majority of Committee meetings,  
the Committee received a report from the 
internal audit team on the progress of the 
internal audit plan, and reviewed findings 
from the completed internal audits, the 
actions taken to implement the 
recommendations made in the reports and 
the status of progress against previously 
agreed actions. All detailed internal audit 
reports are available to the Committee.  
We pay particular attention to identified 
themes across the business, relative 
importance and relationship of findings, 
recommended and agreed remedial actions 
and compliance with timescales for 
resolution and follow-up. Following some of 
the internal audit findings, we asked certain 
members of management to present their 
remediation plans directly to the Committee. 
Cloud software was an example of where 
the Committee requested further 
information following the audit outcome. 
The Committee also specifically requested 
certain internal audits be undertaken, for 
example, on the review of the Group’s 
Speaking Up framework (which is ongoing), 
and a further review of the GDPR framework 
(in 2020). The internal auditor was also 
requested to undertake a review of a matter 
arising from a whistleblowing incident, the 
results of which were reported to 
management and the Committee and 
appropriate action taken to address the 
issues identified, which did not lead to a risk 
to the financial statements.

The Committee is satisfied that delivery of 
the approved internal audit strategy and 
plan is providing timely and appropriate 
assurance on the effectiveness of controls 
in place to successfully manage relevant 
Group principal risks.

External auditor
The Group’s external auditor is KPMG.  
The table on page 124 summarises the 
process followed to manage the 
relationship and audit process.

Non-audit services 
In order to safeguard auditor independence 
and objectivity, the external auditor does 
not provide non-audit services unless this is 

Engagement

Audit tendering  
and rotation

Independence  
and objectivity

The Committee carefully 
considers, before approving 
the scope of planned audit 
work, the assessment of risk 
and materiality on which it 
is based. The Committee’s 
aim is to support a robust, 
quality and effective audit 
with strong reporting lines 
to the Committee.

The Committee discusses 
the senior resource 
employed in the audit and 
the background, relevant 
sector and other 
experience of new senior 
team members. It also 
considers implications for 
the audit of new reporting, 
accounting and governance 
guidelines and standards.

The Committee agrees the 
terms of engagement, audit 
and non-audit fees and 
reviews progress and results 
throughout the year.

KPMG was appointed as 
auditor of ITV plc in December 
2003. Following a 
competitive tender in 2012, 
KPMG was reappointed as 
auditor. The current lead 
audit partner, Paul Sawdon, 
has been audit partner since 
January 2016 and his tenure 
ends following completion 
of the audit for the 2020 
financial year.

In light of the length of 
KPMG’s tenure, in 2019 the 
Committee led a tender 
process for the appointment 
of the external auditor, 
effective from 1 January 
2021. As a result, the Board 
will seek approval for PwC  
to be appointed as external 
auditor for the year ending 
31 December 2021, at the 
2021 AGM.

The Committee seeks to 
ensure the objectivity and 
independence of our auditor 
through:

•  Focus on the assignment 

and rotation of key 
personnel

•  The adequacy of audit 

resource

•  Its Auditor Independence 
policy (updated in 2020), 
which includes a policy on 
the provision of non-audit 
services and the hiring of 
former external auditor 
employees

See below for detail on  
the approach to non-audit 
services and page 116 for  
the Committee’s review 
programme during the year 
to assess external auditor 
independence and 
objectivity.

in compliance with the Group’s non-audit 
services policy. During the year, the 
Committee revised the non-audit services 
policy contained in ITV’s Policy on Auditor 
Independence and Objectivity to reflect the 
final version of the FRC’s 2019 Ethical 
Standard. The policy is available on the 
governance section of ITV’s website: www.
itvplc.com/investors/governance/policies. 

In accordance with this policy, in the 2020 
financial year, the Company incurred fees  
for non-audit services of £295,000 (2019: 
£159,558) which related to: (i) work to review 
the interim financial information £215,000 
(2019: £114,558); and (ii) audit related 
assurance over the government salary 
compensation scheme in the Netherlands 
£80,000 (2019: £nil). In 2019, fees for 
non-audit services related to the issuance  
of a €600 million Eurobond were £45,000. 
The Committee approved this work under 
the non-audit services policy. The services 
are permissible under the 2019 Ethical 
Standard, and both are considered to be  
a closely related non-audit service. For 
information on audit fees see note 2.1 to  
the financial statements. 

External audit effectiveness and quality
Please refer to page 116 in relation to the 
review programme the Committee follows 
throughout the year to ensure the quality 
and effectiveness of the external audit. In 
making this assessment, the Committee has 
regard to the external audit team’s 

objectivity, professional scepticism, 
continuing professional education and its 
relationship with the finance team. In 
particular, the Committee assesses the 
depth of review and level of challenge 
provided by the external auditor over the 
significant judgements and estimates made 
by management. 

The Committee remains focused on audit 
effectiveness, independence and objectivity, 
which is reviewed on an ongoing basis to 
ensure the quality, rigour and challenge of 
the external audit process is maintained. As 
referred to above in respect of the internal 
auditor, the Committee also met in private 
with the Group CFO and had an open 
discussion on these matters in December. 
This discussion covered an assessment of 
the factors set out below, as well as the 
audit partner, communication by KPMG, 
audit planning and auditor independence 
and objectivity. The Group CFO’s input to 
this session with the Committee was 
informed by a prior meeting with relevant 
members of the finance team to ensure that 
feedback was obtained from all levels and 
divisions of the finance team that interacted 
with KPMG. Following the Committee’s 
assessment session, the Committee Chair 
and Group CFO held a meeting with the 
KPMG lead audit partner to discuss potential 
improvements to KPMG’s 2020 financial 
year end planning and resourcing 
capabilities, given the additional level of 
scrutiny that would need to be applied to 

ITV plc  Annual Report and Accounts 2020               123

the 2020 financial statements and the 
increased audit work required for the 2020 
year end as a result of the COVID-19 
pandemic, plus the impact of COVID-19 and 
government responses on the availability of 
relevant resources. KPMG was able to satisfy 
the Group CFO and Committee Chair that 
adequate resources would be available for 
the Group audit to ensure delivery of a 
quality audit within the timetable set by 
the Company. 

As noted above, the lead audit partner 
attended all Committee meetings in 2020 
and the Committee met regularly with  
him throughout the year, without 
management present. 

The Committee also continued to use the 
FRC’s Audit Quality Practice Aid to structure 
its review of audit quality. In making its 
assessment, the matters the Committee 
focused on included the factors set out to 
the left. There were no significant findings 
from the assessment this year and the 
Committee considers the external audit  
to have been robust, effective and of a 
high quality.

Governance Audit and Risk Committee continued

Audit scope  
and strategy 

The Committee and KPMG discussed the detailed audit scope and 
strategy for the year, taking into account the impact of the COVID-19 
pandemic, the restructuring of the Dutch business (formerly Talpa) and 
other proposed areas of focus and risks identified, including the level of 
materiality to be applied by the auditor. The Committee challenged 
KPMG on the appropriateness of the basis of determining materiality that 
had been applied and the timing of aspects of the audit. After discussion, 
the Committee approved the scope of the audit, the proposed materiality 
threshold, and key audit risks identified but noted that the scope and 
materiality would be kept under review and adapted as required to 
address the implications of the final Brexit agreement and the ongoing 
and uncertain trajectory of the COVID-19 pandemic. 

External audit 
quality reports

The audit strategy for the year addressed thematic concerns that the FRC 
had highlighted in its annual review of corporate reporting (including 
narrative reporting, the section 172 statement, significant accounting 
judgements and estimates and reporting on cash and revenue). 

Auditor 
interaction with 
management

Auditor’s own 
view of 
effectiveness

The Committee also reviewed KPMG’s 2020 FRC Audit Quality Review 
report and the actions it was taking to address the identified issues 
including to take further steps to ensure that audit teams apply 
appropriate levels of challenge and scepticism. 

KPMG had discussions throughout the year with management and 
challenged them on key judgements and estimates, accounting 
treatments and disclosures, with clear indications of scepticism being 
applied when appropriate. This included COVID-19 costs, acquisition 
earnouts, asset valuations, going concern underlying assumptions and  
the Box Clever provision. 

The Committee Chair also met frequently with the lead audit partner to 
discuss emerging audit risks and issues identified by KPMG and obtain 
additional insight on quality and performance capability of the ITV 
finance function.

The Committee made enquiries of KPMG regarding:

•  The proposed audit methodology and its effective application to ITV
•  The robustness of challenges and findings on areas that require 

management judgement 

•  Whether there had been an internal peer review of the ITV audit and 

what the findings were

•  Which elements of the audit have taken longer than they should and 

why this had happened

•  How they gained assurance on the effectiveness of the Group’s  

internal controls

•  The experience of the senior members of the audit team and their 

interactions with management and the ITV finance function

Other Committee 
assessments 

Other assessments made by the Committee relate to:

•  Group and component levels of materiality
•  Delivery and execution of the agreed external audit process for 2020
•  Quality, knowledge and expertise of the KPMG audit team
•  The competence with which KPMG handled and communicated the key 

accounting and audit judgements

See also the Engagement section on page 123.

124 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

External Auditor transition

In 2019, the Committee led a formal, 
rigorous and competitive tender process 
for external audit services for the 2021 
financial year onwards (detailed in the 
2019 Annual Report and Accounts). We 
have therefore complied (and will 
continue to comply) with the UK 
Competition and Market’s Authority’s 
Statutory Audit Services Order, which 
states, among other matters, that FTSE 
350 listed companies should put their 
external audit contract out to public 
tender at least every ten years. 

In anticipation of this start date and to 
ensure full auditor independence and 
objectivity, PwC and ITV management 
ensured that all prohibited non-audit 
services provided by PwC to ITV had 
ceased by 30 June 2020.

The proposed external auditor, PwC, 
started their transition from July 2020, in 
preparation for the external audit cycle in 
2021, by shadowing the outgoing external 
auditor in the 2020 interim review and 
year end audit, and attending the 
Committee meetings from July 2020 
onwards, presenting an update paper on 
their transition plan at every main 
Committee meeting. 

We are pleased to note that PwC have 
already immersed themselves 
comprehensively in the business, holding 
meetings with the various finance 
directors, senior finance staff and the IT 
team to build up their understanding of 
the Group, the key processes and critical 
systems, and undertaking walkthroughs 
for key IT systems and business processes 

in ITV’s business services centre. In 
addition, and importantly, they have been 
able to confirm, with support from ITV’s 
IT team, that PwC will be able to apply 
their digital audit tools to ITV’s IT systems, 
to continue to uphold the quality and 
effectiveness of the audit. They have been 
shadowing KPMG on key accounting 
matters and judgements during the audit 
and providing input when requested in 
Committee meetings.

Accordingly, the Board is recommending 
to shareholders the appointment of PwC 
as its external auditor at the 2021 AGM for 
the year ending 31 December 2021.

Following our review, we advised the 
Board that the Company’s Annual  
Report and Accounts for the year ended 
31 December 2020 were fair, balanced  
and understandable.

Fair, balanced and understandable 

The Board is required to provide its 
opinion on whether it considers that the 
Company’s Annual Report and Accounts, 
taken as a whole, are fair, balanced  
and understandable, and provide the 
information necessary for shareholders 
to assess the Company’s position  
and performance, business model  
and strategy. 

We discussed the preparation of the 
Company’s Annual Report and Accounts 
with the Board and have reviewed and 
assigned responsibilities for its content 
and overall cohesion and clarity. To further 
support the Board in providing its opinion, 
we assessed the quality of reporting 
through discussion with members of 
management and our external auditor 
and ensured that feedback from 
stakeholders and other individuals had 
been addressed and that examples of  
best practice had carefully been 
considered in the context of the Group.

The process included considering each  
of the elements (fair, balanced and 
understandable) on an individual basis to 
ensure our reporting was comprehensive 
in a clear and consistent way, and in 
compliance with accounting standards 
and regulatory and legal requirements. 
The reviews carried out by internal 
functions within the Company and 
independent reviewers have been 
undertaken with a view to ensuring that 
all material matters have been reflected 
in the Company’s Annual Report and 
Accounts and that they correctly reflect: 

•  The Company’s position and 

performance as described on pages  
28 to 41

•  The Company’s business model as 

described on pages 22 and 23

•  The Company’s strategy, as described 

on pages 20 and 21

ITV plc  Annual Report and Accounts 2020               125

Governance

Remuneration Report

In this report:
The purpose of this report is to set out for shareholders the 
principles and policy we apply to remuneration for our Directors and to 
update you on how we have applied these for the financial year ended 
31 December 2020. The report also aims to demonstrate how our 
current approach and our proposed Remuneration Policy aligns with 
our strategy, supports the retention of key talent and rewards them 
for strong performance.

term. We therefore undertook a review of 
our approach to pay and have consulted 
with our major shareholders on a revised 
approach. Further details are set out below.

Review of Remuneration Policy
The previous remuneration structure for 
senior executives at ITV had been in place 
for a number of years. While the formal 
Remuneration Policy was technically 
renewed at the 2020 AGM, the structure 
remained largely unchanged, with only 
minimal updates made to reflect evolving 
best practice. While this policy renewal was 
recent, it was in practice designed and 
conceived in mid-2019.

Our aim is to be a digitally led media and 
entertainment company that creates and 
brings our brilliant content to audiences 
wherever, whenever and however they 
choose. The strategy is focused on: (i) 
transforming our Broadcast business; (ii) 
growing our UK and global production 
business; and (iii) expanding our already 
established DTC business. We have a clear 
vision, and clear priorities each supported  
by a number of initiatives for how we can 
compete in a changing environment.  
We have strong foundations: our  
integrated producer broadcaster (IPB) 
model, world-class content, strong 
advertiser relationships, loyal audiences,  
a powerful brand, talented commercial  
and creative colleagues and sufficient 
financial flexibility to invest.

Dear Shareholder

Over recent years, the business has sought 
to take a measured approach on pay. This 
has been demonstrated by being a first 
mover on reducing executive pensions and 
seeking to exercise negative discretion 
where appropriate. In April 2020, quick 
proactive steps were taken in response  
to COVID-19 to ensure pay impacts for 
executives and wider employees were 
closely aligned. Firstly, the Board voluntarily 
agreed a 20% reduction in base salaries and 
fees, and secondly, the bonus scheme for 
2020 was cancelled so that no award would 
be made to either Executive Director.

Despite 2020 being one of the most 
challenging times in the history of ITV,  
our colleagues responded brilliantly to  
the COVID-19 pandemic and helped 
demonstrate the enduring value of ITV as  
a public service broadcaster. While our two 
main sources of revenue – production and 
advertising – were down significantly over 
the year, we had a strong end to the year 
with Q4 advertising revenues up 3% 
year-on-year and the majority of our 
programmes are now back in production. 
The action taken to manage and mitigate 
the impact of COVID-19 puts us in a good 
position to continue to invest in our strategy 
of transforming ITV into a digitally led 
media and entertainment company. 

In light of the strategic priorities for the 
business and the accelerating shift seen in 
what remains a highly cyclical sector, the 
Committee was focused on ensuring that 
the pay structure for our wider senior 
executive population was able to support 
the business over the medium and longer 

126 

ITV plc  Annual Report and Accounts 2020

Mary Harris
Chair, Remuneration Committee

Remuneration review 

Committee governance 

Directors’ Remuneration  
Policy 

Annual Report  
on Remuneration 

Remuneration Policy  
application in 2020 

Remuneration Policy  
application in 2021 

Other disclosures 

page 129

page 131

page 132

page 140

page 140

page 143

page 146

We remain committed 
to taking a measured 
approach to pay and 
continue to value  
the support of our 
shareholders in  
this approach.

Strategic Report

Governance

Financial Statements

Additional Information

The Remuneration Committee conducted  
a review of our policy to ensure that it 
continued to support the execution of this 
strategy. The Committee was particularly 
mindful of the following challenges:

•  Retaining key talent – The market in 
which ITV seeks to retain and recruit 
talent is increasingly global and impacted 
by the practices adopted by larger global 
media companies. The reward structure 
must be cognisant of this and the 
increased intensity of these competitors’ 
interest in ITV talent.

•  Digital transformation and strategic 
investment – Our On Demand business 
will be a key growth engine attracting 
younger and more targeted audiences to 
ITV. Given the nature of the sector, it will 
be important for the Company to be agile 
in how it implements the strategy over a 
number of years. The reward structure 
must permit this flexibility, to allow the 
delivery of the strategy to be judged over 
the longer term rather than within fixed 
three year performance  periods.

•  Advertising market volatility – 

The performance of the Company is still 
inherently linked to the buoyancy of the 
wider advertising market. The advertising 
market is highly cyclical and driven by 
external factors that are outside 
management’s control. This makes 
long-term target setting highly 
challenging, as targets can be too soft  
or too hard based on actual market 
conditions. Therefore, there is a risk of  
a mismatch between reward and the 
successful execution of the strategy  
that is in the long-term interests of 
shareholders. This is a challenge that  
the Committee has struggled with for a 
number of years, without being able to 
identify a satisfactory solution.  
Several external factors, such as Brexit, 
regulatory changes and now COVID-19 
have further amplified this volatility  
and the Committee has concluded it is 
imperative to take action now. The  
reward structure must be robust against 
this cyclicality.

Ultimately, the Committee concluded that 
annual grants of restricted shares provided 
a more effective mechanism for aligning 
executive and shareholder interests over 
the long-term. This alternative structure is 
simple, reflects practices in the global talent 
market, rewards strategic investment that 
delivers long-term sustainable performance 
rather than short-term gain and enables the 
business to remain agile in a dynamic and 
cyclical sector where viewer behaviours 
continue to evolve.

The Committee has been very mindful 
regarding the discount level, taking into 
account best practice guidance, historical 
vesting levels and the overall shareholder 
experience. Further details of historic 
vesting levels are shown on page 151  
of this Remuneration Report. In light of 
ongoing market volatility the Committee 
will continue to keep grant levels under 
review, however, we currently remain 
comfortable that the discount has been  
set appropriately.

Introducing a Restricted Share Plan
The current LTIP was based on a 
combination of metrics that sought to 
measure the successful execution of the 
strategy. While there was a clear rationale 
for the selection of each metric in a more 
stable economic environment, they have 
proved to be problematic in recent years, 
including in terms of effective target 
setting. The Committee was also concerned 
that some metrics set over a three year 
period may potentially create perverse 
incentives to focus on the shorter term  
and underinvest in the long-term future of 
the business.

Given the pace of sectoral change, the 
strategic decisions required for the 
Company to achieve value for shareholders, 
the intensification of competition for  
talent and the difficulty of effective target 
setting in an uncertain environment, the 
Committee has concluded that the  
creation of long-term value would be  
better supported by the introduction of a 
Restricted Share structure. This will be 
operated as a simple plan, which encourages 
the management team to make decisions, 
which are in the long-term interests of our 
shareholders, where the effective execution 
of the strategy is ultimately reflected in the 
ITV share price.

The key design features of the new 
structure will be as follows:

•  a discount of 50% on the previous LTIP 

award levels – i.e. proposed grant levels: 
Chief Executive – 132.5% of salary; Group 
CFO – 112.5% of salary;

•  shares released after five years; and

•  the vesting of awards subject to a 

performance underpin. If any of the 
underpin thresholds set are not met, the 
Committee would consider the extent to 
which vesting levels should be scaled back 
(including to nil) to reflect this.

The Committee is also keen to stress the 
importance of retaining discretion to  
adjust awards. As well as making awards 
conditional on financial returns above  
our cost of capital, the Committee has 
deliberately provided for flexibility within 
the underpin as this: (i) enables the 
Committee to assess how the business  
has performed against evolving strategic 
priorities and market conditions; and (ii) 
provides sufficient flexibility to exercise 
judgement and act to reduce awards in  
the event of circumstances that were 
unforeseen at the point of grant. The 
Committee believes that this approach  
will ensure a robust and sustainable 
safeguard against payments for failure.  
The Committee intends to disclose 
information on how the underpin has been 
assessed at the point of vesting. In line with 
best practice, awards also remain subject  
to malus and clawback provisions.

In order to accommodate the new 
Restricted Share structure, a new 
Remuneration Policy and share plan will be 
presented to shareholders for approval at 
the 2021 AGM. Other than the change to the 
long-term incentive structure, no further 
material changes are being proposed as the 
remaining elements of the previous policy 
continue to remain in line with mainstream 
FTSE 100 practice and best practice 
developments over recent years.

The Executive Directors will receive no 
salary increase for 2021 and the bonus 
structure for 2021 will be consistent with 
prior years. As noted in last year’s report, 
while pension levels for the CEO role have 
already been reduced in 2017 from 25% of 
salary to 15% of salary, the intention is to 
align the Chief Executive’s pension with the 
rate for wider employees by 1 January 2023.

There are no changes to inflight long-term 
incentive plans.

ITV plc  Annual Report and Accounts 2020 

127

Shareholder Engagement
Over recent years, we have engaged with our 
major shareholders and their representatives 
on multiple occasions to ensure that investor 
views are taken into account when 
formulating our approach to pay. 

We have consulted with our major 
shareholders regarding the introduction of 
the new Restricted Shares structure. We 
recognised at the outset that moving to 
Restricted Shares marks a significant change 
for ITV and this structure naturally attracts 
more diverse views than other pay proposals. 
However, we have been pleased with the 
balance of feedback received to date and  
the overall level of support indicated by our 
major shareholders. 

I would like to thank all of our shareholders 
who contributed to what was an open and 
constructive consultation process. The 
feedback helped frame the Committee’s 
discussions and facilitated a more robust 
decision-making process.

We remain committed to taking a measured 
approach to pay and continue to value the 
support of our shareholders in this approach. 
We hope that you will therefore support the 
remuneration resolutions and the 
introduction of the new ITV plc Executive 
Share Plan at the upcoming AGM.

Mary Harris
Chair, Remuneration Committee
9 March 2021

Governance Remuneration Report continued

Remuneration outcomes for the year
As in prior years, the Committee has been 
kept informed of pay trends in the wider 
group. This provides important context 
when determining pay for the most senior 
levels. While the pay arrangements across 
the organisation are tailored to reflect the 
role and seniority of individuals, the 
Committee is satisfied that there is 
consistency in the underlying principles 
which are used in the approach to pay.

We continue to be committed to ensuring 
all colleagues earn at least the Living Wage 
or greater, and where appropriate we have 
agreed additional increases. The Committee 
ensures they have sufficient insight into the 
views of the wider workforce through our 
designated Workforce Engagement 
Director, Edward Bonham Carter, who 
regularly attends Ambassador meetings to 
understand workforce views, sharing these 
with the Committee. As the Remuneration 
Committee Chair I also attended an 
Ambassador meeting in December 2020  
in order to share the Committee’s approach 
to remuneration in the wider context.

Around 1,500 employees were initially 
placed on furlough, of which circa 450 were 
freelancers. The majority of employees had 
returned to work by the end of August.  
The Company has not utilised any 
government-funded furlough schemes 
beyond 31 October 2020. During this period 
of furloughing employees, the Board and 
Management Board voluntarily agreed to  
a 20% reduction in base salary and fees. 
These arrangements remained in place  
until 31 October 2020. 

The Bonus scheme for 2020 was also 
cancelled across the workforce as part  
of the actions taken in April 2020, and 
therefore no bonus awards are being made 
to either Executive Director for 2020. 
In January 2021, more junior colleagues 
received a one-off payment of £750 as a 
thank you for their contribution in 2020.

The LTIP granted in 2018 was assessed 
based on performance over the three year 
period to 31 December 2020. While the 
targets were set in a different economic 
context, there will be a very modest vesting 
of 8.83% of this award. The vesting levels 
have been heavily impacted by COVID-19 
despite the business making good progress 
on the execution of the strategy. Awards 
vesting in Spring 2021 will be subject to a 
two year holding period.

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Strategic Report

Governance

Financial Statements

Additional Information

Overview of Remuneration Policy

How executives will be paid in future years

Salary and benefits

Retirement benefits

Chief Executive Officer

£943,256

Group Chief Financial Officer

£674,850

•  No salary increases for 2021
•  Benefits package remains 

unchanged – includes private 
medical insurance and 
car-related benefit

Annual bonus

Cash element

25%

15%

9%

•  Limit under 2017 Policy 
•  Paid to previous Chief 

Executive and Group CFO

•  Chief Executive appointed 

at lower rate in 2018

•  Policy on new appointments 
aligns with wider employees
•  Chief Executive to align with 
employees by 1 January 2023

•  Group CFO appointed at 
employee rate in 2019

Deferral into shares for three years

•  Cash element – Chief Executive: up to 120% of salary; Group CFO: up 

to 110% of salary

•  Deferred shares – Chief Executive: up to 60% of salary; Group CFO: 

2021 bonus metrics – measure and support execution of the strategy

Adjusted EBITA – profitability of 
underlying business 

Profit to cash conversion – effective 
cash generation

Cost savings – savings from cost base 
to fund investment

Grow UK and global 
production

Transform Media and 
Entertainment (Broadcast)

Expand Direct to Consumer

up to 55% of salary

•  Awards subject to malus and clawback

Individual strategic – deliver 
strategic priorities

Restricted shares

Released after five years

•  Annual grant: Chief Executive: up to 132.5% of salary; Group CFO: up 

to 112.5% of salary – 50% discount to previous LTIP awards

•  Release of shares subject to performance underpin: assessed 

after year three – ability for Remuneration Committee to scale back 
awards if hurdles not met

•  Awards subject to malus and clawback

Shareholding guidelines

Carolyn McCall
Guidelines apply in post, and extend beyond tenure

Successful execution of strategy ultimately reflected in the share price

Simple structure – aligns with strategy and shareholders over  
the long-term

Retains key talent – aligned to global talent market and peer practices

Rewards strategic investment – delivery of long-term sustainable 
performance, rather than short-term gain

Reflective of dynamic and cyclical nature of sector and viewer behaviours, 
where business needs to remain agile and adapt

Focus on long-term stewardship of the brand

•  In-post guideline – Chief Executive: 400% of salary/Group CFO: 225% of salary 
•  Post-employment – applies for two years after departure, equal to two times 

the award of restricted shares under the ITV plc Executive Share Plan

Remuneration for 2020 – What did Executive Directors earn during 2020

Single figure remuneration at a glance

Carolyn McCall

Chris Kennedy

 Salary

 Benefits

 Pension

  Share awards

•  Executive Directors agreed to 20% reduction in base salary and cash allowances 

payable in respect of pension and car-related benefits, for the period 1 April 
2020 to 31 October 2020

•  No bonus paid in respect of 2020
•  2018 LTIP to vest at 8.83% of maximum for Chief Executive

Chris Kennedy

ITV plc  Annual Report and Accounts 2020 

129

 
Governance Remuneration Report continued

In developing the approach to pay, the Remuneration Committee has discussed the impact of the 2018 
UK Corporate Governance Code and a summary of the deliberations is below.

Clarity
Code provision: Remuneration 
arrangements should be transparent  
and promote effective engagement 
with shareholders and the workforce.

•  A balance of performance-related and shareholder approved remuneration supports our strategy. This 
provides clarity to all stakeholders on the relationship between successful implementation of strategy 
and how we reward our leadership.

•  The Company places great importance on communicating with all of its stakeholders in a timely, 

transparent and relevant way. Further information on how ITV engages with stakeholders can be found  
on pages 97 to 105.

Simplicity
Code provision: Remuneration structures 
should avoid complexity and their 
rationale and operation should be easy 
to understand.

The Company operates an approach to remuneration that is simple to understand and familiar to key 
stakeholders with three key elements:

•  Fixed element: comprising base salary, taxable benefits and a pension scheme allowance
•  Short-term element: an annual performance-related bonus with a selection of financial and  

non-financial targets measured over the financial year, two-thirds paid in cash and one-third in  
shares deferred for a three year period

•  Restricted share element: normally released after five years subject to achievement of an underpin

Risk
Code provision: Remuneration 
arrangements should ensure reputational 
and other risks from excessive rewards,  
and behavioural risks that might arise  
from target-based incentive plans,  
are identified and mitigated.

Predictability
Code provision: The range of possible 
values of awards to individual directors  
and any other limits or discretions should 
be identified and explained at the time  
of approving the policy.

Proportionality
Code provision: The link between 
individual awards, the delivery of strategy 
and the long-term performance of the 
Company should be clear. Outcomes 
should not reward poor performance.

Alignment to culture
Code provision: Incentive schemes 
should drive behaviours consistent with 
company purpose, values and strategy.

A combination of capped reward for short and long-term incentives with the majority delivered in shares 
encourages Executive Directors to deliver long-term sustainable shareholder returns, discouraging 
short-term decisions.

The Committee retains flexibility to adjust payments through malus and clawback provisions, and an 
overriding discretion to depart from formulaic outcomes where behaviours may be viewed as inappropriate 
or criteria on which the award was based do not reflect the underlying performance of the Company.

Shareholders are kept fully informed and are consulted on the values that can be earned under the incentive 
plans for different levels of performance. 

The chart on page 136 provides estimates of potential future reward in different performance scenarios.

The Company’s incentive plans clearly reward the successful implementation of our Strategy. 

The weighting of the package towards deferred shares ensures that the Executive Directors are fully 
committed to sustainable long-term performance. 

The Committee has overriding discretion over eventual outcomes when they do not reflect business 
performance, and/or shareholder experience, and ensures that poor performance would not be rewarded.

When considering the alignment of incentive plans and culture the Committee considers the following:

•  Metrics – ensuring that performance targets used in the incentive schemes are aligned to our culture and 

do not drive the wrong behaviours.

•  Governance – ensuring adoption of best practice through a robust malus and clawback policy with  

a substantial list of relevant trigger events, such as corporate failure and reputational damage. 
The Committee also retains discretion under the plan rules to override formulaic vesting outcomes  
and to extend holding periods. These initiatives enable the Committee to satisfy itself that the right  
steps have been taken to ensure executive remuneration is appropriate from a cultural context.

•  Engagement – understanding remuneration for the wider workforce and ensuring that pay decisions 
are aligned across the Group and wider engagement with our stakeholders, including our employees. 
Further details can be found on pages 97 to 105.

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Strategic Report

Governance

Financial Statements

Additional Information

Remuneration Committee

Who is on the 
Committee
The Committee is composed  
of independent Non-executive 
Directors.

Our role
Following each meeting, the 
Committee communicates its 
main discussion points and 
findings to the Board. 

The Committee’s terms of 
reference can be accessed  
on our website.

   www.itvplc.com/investors/
governance

Meetings in 2020
In addition to Committee 
members, the Executive 
Directors, Group HR Director, 
General Counsel and Company 
Secretary, Director of Reward 
and Pensions and independent 
adviser Deloitte attend 
meetings as required.

The current members are:
•  Mary Harris (Chair) 
•  Salman Amin
•  Sir Peter Bazalgette – 

independent on appointment

•  Anna Manz
•  Sharmila Nebhrajani – joined 

December 2020
•  Duncan Painter

The main role of the Committee 
is to:
•  Review the ongoing 

appropriateness, relevance and 
effectiveness of the 
Remuneration Policy, including 
in relation to retention and 
development, whilst taking 
into account workforce 
remuneration and related 
policies, and the alignment of 
incentives and reward

•  Roger Faxon served on the 
Committee until December 
2020 when he stepped down 
from the Board

   Full details of attendance at 
Committee meetings can be 
found in the table on page 95.

   Detailed biographies can  
be found on pages 90 and 91.

•  Propose to shareholders 

changes to the Remuneration 
Policy as appropriate

•  Approve the implementation 

of remuneration arrangements 
for the Executive Directors, 
Management Board and other 
senior executives (together the 
Senior Executive Group) taking 
into account arrangements for 
the wider employee group. 
Details on employee 
remuneration can be found  
on page 139

•  Approve the design of the 
Company’s annual bonus 
arrangements and long-term 
incentive plans, including  
the performance targets  
that apply for the Senior 
Executive Group

•  Determine the award levels  

for the Senior Executive Group 
based on performance against 
annual bonus targets and 
long-term incentive conditions

January
•  Indicative bonus outcomes and 

April
•  COVID-19 impact and 

November
•  Review of alternative incentive 

LTIP performance
•  Pay review outcomes
•  Financial performance update
•  Gender and BAME pay gap 

reporting and CEO pay ratios

•  Adviser independence
•  Compliance with shareholding 

guidelines

February
•  Financial performance update
•  Bonus targets for 2020
•  LTIP awards and targets for 

2020

•  Remuneration Report and new 

Remuneration Policy

•  Shareholder consultation and 
the new Remuneration Policy 

reductions to pay, cancellation 
of bonus arrangements

July
•  Workforce engagement update
•  Performance targets
•  Committee terms of reference 

review

September
•  Employee reward framework 

(including review of 
remuneration and related 
policies) and remuneration 
trends

•  Review of existing LTIP 

arrangements

•  Review of COVID-19 pay 

adjustments 

structures

December
•  Proposed Restricted Share 

structure arrangements, new 
Remuneration Policy and 
shareholder consultation 
process 

•  Bonus framework and targets 

for 2021

•  Pension arrangements
•  Review of remuneration 

consultants

•  Workforce engagement 

update

•  Committee evaluation

Annual review
An annual review of the 
performance of the Committee 
is conducted each year.

In 2020 an internally facilitated 
Board evaluation was 
undertaken, which included  
a review of the Committee.  
The results are summarised  
on page 109

Overall, the evaluation concluded 
that the Committee is working 
effectively and responding 
appropriately to its terms  
of reference

ITV plc  Annual Report and Accounts 2020 

131

Governance Remuneration Report continued

Directors’ Remuneration Policy

The following sets out the proposed ITV Directors’ Remuneration Policy (the Policy). The Policy is subject to a binding shareholder vote at 
ITV’s AGM on 29 April 2021 and, if approved, will apply from this date. 

The previous remuneration structure for senior executives at ITV has been in place for a number of years. While the formal Remuneration 
Policy (the Current Policy) was last renewed at the 2020 AGM, the structure from prior years was largely retained. 

As noted in the statement from the Chair, the Committee discussed the Current Policy over a series of meetings throughout 2020 and early 
2021, debating its continued effectiveness given the strategic priorities of the business, the cyclical nature of the sector, evolving market 
trends and investor guidance. Input was sought from the management team, while ensuring that conflicts of interest were suitably 
mitigated. An external perspective was provided by the Committee’s independent advisers. The Committee undertook an extensive 
consultation process with major shareholders before finalising the Policy. The key features of our approach were also assessed against  
the principles of clarity, simplicity, risk management, predictability, proportionality and alignment to culture.

On balance, the Committee decided that a Restricted Shares structure would be a more appropriate and effective long-term incentive 
vehicle for ITV, and therefore the Policy is proposed for approval at the 2021 AGM. The introduction of Restricted Shares is the key change 
to the Current Policy. The remaining features of the Current Policy previously approved by shareholders continue to align with mainstream 
market and best practice and have therefore been largely retained. 

Executive Director Remuneration Policy Table

Fixed pay policy for Executive Directors

Base salary

Purpose and link  
to strategy

Reflects the individual’s skills, responsibilities and experience. Supports the recruitment and retention of Executive Directors of the 
calibre required to deliver the business strategy within the competitive media market.

Operation

Normally reviewed annually and paid monthly in cash. Consideration is typically given to a range of factors when determining salary 
levels, including: 

•  Personal and Company-wide performance 
•  Typical pay levels in relevant markets for each executive whilst recognising the need for an appropriate premium to attract and 

retain superior talent, balanced against the need to provide a cost-effective overall remuneration package 

•  The wider employee pay review

Maximum  
potential  
payment

Ordinarily salary increases will be in line with the average increase awarded to other employees in the Company. Increases may be 
made above this level to take account of individual and business circumstances, which may include factors such as: an increase in size 
or scope of the role or responsibility; or an increase to reflect the individual’s development and performance in the role. 

While there is no maximum, salary levels for each individual are responsibly set taking into account the factors described above.

Performance 
metrics

None, although overall individual and business performance is considered when setting and reviewing salaries.

Retirement benefits

Purpose and link  
to strategy

To provide competitive post-retirement benefits or cash allowance as a framework to save for retirement. 

Supports the recruitment and retention of Executive Directors of the calibre required to deliver the business strategy within the 
competitive media market.

Operation

Executives can choose to participate in the ITV defined contribution scheme, receive a cash allowance or receive payments into a 
personal pension or a combination thereof. 

Contributions are set as a percentage of base salary. 

Post-retirement benefits do not form part of the base salary for the purposes of determining incentives.

132 

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Governance

Financial Statements

Additional Information

Retirement benefits continued

Maximum  
potential  
payment

The maximum benefit will normally be capped at a level comparable to the benefit available to the wider employee base. This is 
currently 9% of salary. 

The current benefit levels are 15% of salary for the Chief Executive and 9% of salary for the Group CFO. As noted in the Annual  
Report on Remuneration, the Committee intends to move all benefit levels to be comparable with the wider employee base  
by 1 January 2023.

Performance 
metrics

None

Benefits

Purpose and link  
to strategy

Ensures the overall package is competitive and provides financial protection for employees and their families.

Operation

The Company provides a range of market competitive benefits, including travel-related benefits, private medical insurance and other 
insurance benefits. 

Additional benefits may also be provided in certain circumstances, if required for business needs. For example (but not limited to), 
relocation expenses, housing allowance and education support.

Executive Directors are also entitled to participate in any all-employee share plans (e.g. tax-approved plans) operated by the 
Company from time-to-time, on the same basis as other employees.

Maximum  
potential  
payment

Set at a level which the Committee considers to be appropriately positioned taking into account typical market levels for comparable 
roles, individual circumstances and the overall cost to the business.

While there is no maximum monetary value for benefits, any benefits provided will be reasonable in the context of relevant market 
practice, individual circumstances and overall cost to the business.

In addition, the Company may reimburse relocation expenses and/or provide for tax equalization arrangements. Participation in any 
tax-approved all-employee share plans will be limited by the maximum permitted under the relevant legislation. 

Variable pay policy for Executive Directors

Annual Bonus Scheme (Bonus) and Deferred Share Award Plan (DSA)

Purpose and link  
to strategy

Incentivises executives and colleagues to achieve key strategic outcomes on an annual basis. Focus on key financial metrics and 
objectives to deliver the business strategy. 

The element of the Bonus compulsorily deferred into shares rewards delivery of sustained long-term performance, provides 
alignment with the shareholder experience and supports the retention of executives.

Operation

Measures and targets are set annually, normally based on business plans at the start of the financial year and pay-out levels are 
determined by the Committee following the year end based on performance against objectives. 

Paid once the results have been audited. Financial results used for bonus calculation will be subject to suitable review (e.g. sign-off  
by Audit and Risk Committee) before consideration by the Committee.

The Committee has the discretion to amend the bonus outcome if any formulaic assessment of performance is considered to be 
inappropriate taking into account factors such as a balanced view of overall business or individual performance for the year, and the 
original intentions of the plan. 

Not more than two-thirds of the Bonus is delivered in cash with the balance deferred into shares under the DSA normally for a period 
of three years.

During the deferral period share awards may be reduced or cancelled in certain circumstances. Further detail is provided on page 135. 
Dividends or equivalents may be earned on deferred shares.

Maximum  
potential  
payment

The maximum Bonus opportunity for any Executive Director will not exceed 200% of salary. 

The current maximum Bonus opportunities are 180% of salary for the Chief Executive and 165% of salary for the Group CFO. 
Increases above the current opportunities, up to the maximum limit, may be made to take account of individual circumstances, which 
may include: an increase in size or scope of the role or responsibility; a change in business circumstances; or an increase to reflect the 
individual’s development and performance in their role.

ITV plc  Annual Report and Accounts 2020 

133

Governance Remuneration Report continued

Annual Bonus Scheme (Bonus) and Deferred Share Award Plan (DSA) continued

Performance 
metrics

Performance measures and targets are set by the Committee each year based on corporate objectives closely linked to strategic 
priorities of the business. The majority of the Bonus opportunity will be based on corporate and financial measures. The remainder  
of the Bonus will be based on performance against individual and/or strategic objectives. 

Details of the performance criteria for the Bonus in 2021 are set out in the Annual Report on Remuneration.

Up to 20% of the maximum opportunity will be received for threshold performance.

Restricted Shares

Purpose and link  
to strategy

Incentivises Executive Directors to deliver the business strategy and align with the longer-term Company performance and the 
shareholder experience. 

Acts as a retention tool to retain the executives required to deliver the business strategy.

Operation

Awards will be granted under the proposed ITV plc Executive Share Plan which will be presented to shareholders for approval at the 
2021 AGM. 

Awards will be structured as conditional rights or nil-cost options (or economic equivalent). Awards will normally be granted annually 
with vesting after three years, subject to satisfaction of a performance underpin. Awards will normally be required to be held for an 
additional two year holding period so that the award is released after five years. During the holding period awards may be reduced or 
cancelled in certain circumstances. Further detail is provided on page 135. 

Dividends (or equivalents) may be earned in respect of any vested shares.

Maximum  
potential  
payment

Performance 
metrics

The maximum award level under the ITV plc Executive Share Plan is 175% of salary. 

Our current operational policy is to make annual awards of 132.5% of salary to the Chief Executive and 112.5% to the Group CFO. 

The Committee may define the terms of the performance underpin. The criteria may be based on financial and/or non-financial 
metrics and include reference to corporate, divisional or individual performance. When determining vesting the Remuneration 
Committee will take into account all factors deemed relevant at the time (e.g. progress against execution of the strategy, the nature 
of the wider trading environment).

Information on the proposed 2021 grants is set out on page 144 of the Annual Report on Remuneration.

Shareholding guidelines

Purpose and link  
to strategy

To create alignment between Executive Directors and shareholders both during service and after departure. 

Operation

Shareholding guidelines are in place which encourage Executive Directors to build up a holding in Company shares during the course 
of tenure. 

The shareholding guideline for the Chief Executive is 400% of base salary and for the Group CFO 225%. 

Executive Directors will normally also be expected to retain an interest in Company shares for two years following departure. The 
expected holding requirement following departure will be equal to two times the Executive Director’s Restricted Stock grant level. 

Further details of current shareholdings of the Executive Directors, together with further detail on the operation of the shareholding 
guidelines are set out in the Annual Report on Remuneration.

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Strategic Report

Governance

Financial Statements

Additional Information

Legacy awards – Long Term Incentive Plan (LTIP)

Operation

Long-term incentive awards were previously made under the shareholder approved LTIP. Awards were made annually with vesting 
dependent on business performance during the performance period. Performance periods were set by the Committee, and were 
usually three years. 

The Committee has discretion to amend the final vesting level if any formulaic assessment of performance is considered to be 
inappropriate. 

Awards made under the LTIP will usually be required to be held for an additional two year holding period after the end of the 
performance period. During the holding period awards may be reduced or cancelled in certain circumstances. Dividends (or 
equivalents) may be earned in respect of vested shares. 

Although executives will continue to hold an interest in unvested awards, no further awards will be granted to the current Executive 
Directors under this incentive vehicle.

Performance 
metric

The performance criteria for unvested awards are detailed in the Annual Report on Remuneration. The proportion of each element of 
the award that will vest for threshold performance against a metric is not more than 20%.

Detailed provisions
The Committee may make any remuneration payments and payments for loss of office (including exercising any discretions available to it 
in connection with such payments) notwithstanding that they are not in line with the Policy set out above, where the terms of the payment 
was agreed either: (i) during the term of, and was consistent with any previous policy; or (ii) at a time when the relevant individual was not  
a director of the Company and the payment was not in consideration for the individual becoming a director of the Company.

The Committee may adjust or amend Bonus and share awards only in accordance with the provisions of the relevant plan rules. This 
includes making adjustment to reflect one-off corporate events, such as a change of control or a change in the Company’s capital 
structure. In accordance with the plan rules, share awards may be settled in cash rather than shares where the Committee considers  
this appropriate (e.g. to comply with securities law). 

The Committee may make minor amendments to the Policy to aid its operation or implementation without seeking shareholder approvals 
(e.g. for regulatory, exchange control, tax or administrative purposes or to take account of a change in legislation) provided that any such 
change is not to the material advantage of the Director. 

Malus and clawback
Malus and clawback provisions may be operated at the discretion of the Committee in respect of any cash and deferred share elements of 
the bonus, Restricted Share awards and legacy LTIP awards. Under malus, unvested share awards (including any Restricted Share or legacy 
LTIP awards subject to a post-vesting holding period) can be reduced (down to zero if considered appropriate) or be made subject to 
additional conditions. Clawback allows for repayment of bonuses previously paid and/or shares previously received following vesting. 
Malus/clawback can be operated up to four years following the start of the relevant bonus year for bonuses, and up to six years from the 
relevant date of grant for Restricted Share and LTIP awards. 

For awards granted from 2020 onwards, the Committee has the discretion to apply malus and/or clawback in the event of the following 
circumstances: material misstatement of financial results; gross misconduct; fraud; payments based on an erroneous calculation or data; 
serious reputational damage or material corporate failure. 

Performance measures and target setting 
The annual bonus is assessed against financial, strategic and individual targets determined by the Committee. This enables the Committee 
to reward annual financial performance delivered for shareholders, and performance against specific financial, operational or strategic 
objectives set for each director, which are closely linked to the strategic priorities of the business. The Committee sets targets taking into 
account external forecasts, internal budgets and business priorities. 

A key feature of Restricted Share awards is that the successful execution of the strategy and the success of the business is ultimately 
reflected in the share price, therefore providing strong alignment with the interests of our shareholders. The vesting of Restricted Share 
awards is subject to a performance underpin. For 2021 awards, full vesting would require Return on Capital Employed to exceed the 
Company’s cost of capital. In addition, the Committee has retained a broader discretion to also enable reduction in vesting levels where 
there is a material weakness in the underlying financial health and sustainability of the business. These underpins have been selected as 
they are considered to provide a robust and sustainable safeguard against payments for failure. Further detail on performance criteria is 
set out in the Annual Report on Remuneration.

ITV plc  Annual Report and Accounts 2020 

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Governance Remuneration Report continued

When considering performance outcomes the Committee will look beyond formulaic results to ensure the outcomes align with the overall 
business or individual performance. The Committee may adjust the targets for awards or the calculation of performance measures and 
vesting outcomes for events not foreseen at the time the targets were set to ensure they remain a fair reflection of performance over the 
relevant period. Discretion will be exercised mindful of broader performance, and any change to the outcome will be disclosed in the next 
Annual Report on Remuneration.

Application of Remuneration Policy
The chart below provides an indication of the level of remuneration that would be received by each Executive Director under the following 
three assumed performance scenarios: 

Below threshold 
performance

Fixed elements of remuneration only – base salary, benefits and pension

Mid-performance

Assumes 50% pay-out under the annual bonus 

Assumes 100% vesting of the Restricted Shares 

Maximum 
performance

Assumes 100% pay-out under the annual bonus 

Assumes 100% vesting of the Restricted Shares

Scenario charts 

Carolyn McCall

Minimum

Mid performance

Maximum

100%

£1.1m

34%

27%

39%

£3.2m

27%

42%

31%

£4.0m

£

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Chris Kennedy

Minimum

Mid performance

Maximum

100%

£0.75m

36%

29%

27%

37%

£2.1m

42%

29%

£2.6m

£

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Notes: 
1.  Fixed pay is the salary as at 1 January 2021, pension is per the Policy, and the value for benefits is equivalent to that included in the remuneration table on page 140. 
2.  Annual bonus is based on 180% of salary for Carolyn McCall and 165% of salary for Chris Kennedy. 
3.  Based on Restricted Share grants of 132.5% for Carolyn McCall and 112.5% for Chris Kennedy. 

Impact of share price
The value of Restricted Shares will fluctuate based on the share price over the relevant vesting and holding period. For example, if the share 
price increased by 50% over the relevant vesting and holding period, the maximum values shown in the charts above would increase to 
£4.67 million for Carolyn McCall and to £3.0 million for Chris Kennedy. Conversely if the share price was to fall by 50%, the maximum values 
shown in the charts above would reduce to £3.42 million for Carolyn McCall and to £2.25 million for Chris Kennedy.

Recruitment remuneration 
When agreeing the components of a remuneration package for a new Executive Director, the Committee will apply the principles detailed below. 

The package will be competitive to attract and retain the most suitable candidate for the job. Where possible, the Committee will always 
seek to align the remuneration package with the Policy outlined above. However, where appropriate, detailed elements of the package may 
be tailored to the circumstances of the individual upon recruitment. The Committee will ensure that the arrangements are in the best 
interests of both ITV and its shareholders and remain subject to the overall variable pay limits set out below. 

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Financial Statements

Additional Information

Ongoing 
remuneration

In determining an appropriate remuneration structure and levels, the Committee will take into account all relevant factors to ensure 
that ITV are able to recruit the most appropriate candidate for the job and that the arrangements are in the best interests of both ITV 
and its shareholders. The Committee will typically seek to align the ongoing remuneration package with the ongoing Policy outlined 
on pages 132 to 139. 

Fixed pay will be determined in line with the policy table on page 132. The Committee may also hire a new Executive Director at  
a lower salary, with more significant increases to salary being awarded as the individual gains experience. 

The maximum level of variable remuneration which may be granted to a new director upon appointment (excluding any buy out 
awards for forfeited remuneration) will not be greater than 375% of salary (the sum of the maximum bonus opportunity and the 
maximum Restricted Share award under the proposed ITV plc Executive Share Plan. Under the previous policy the maximum variable 
incentive on recruitment was 550% of salary.

Buyout awards  
for forfeited 
remuneration

The Committee may make awards to ‘Buyout’ a candidate’s remuneration arrangements that are forfeited as a result of joining  
the Company.

In doing so, the Committee will take account of relevant factors, including any performance conditions attaching to forfeited awards, 
the likelihood of the awards vesting and the form and timing of the awards. The Committee will typically seek to make buy out 
awards on a comparable basis to those that have been forfeited but, particularly where the performance period is substantially 
complete, may reflect such conditions in some other way such as through a significant discount to the face value of awards forfeited. 
Exceptionally, where necessary, this may include a guaranteed or non-prorated annual bonus in the year of joining. 

In exceptional circumstances, the Committee may grant a Buyout award under a structure not included in the policy but that is 
consistent with the principles set out above (and may rely upon Listing Rule 9.4.2 in structuring such a Buyout).

The Committee will take all relevant factors into account (including the candidate’s location, the calibre of the individual, external 
influences, internal relativities and the overall business context) when determining the new remuneration package and seek to ensure  
that no more is paid than necessary.

In the Remuneration Report following the appointment, the Committee will fully explain to shareholders the remuneration package for 
the appointed individual and the rationale for such arrangements.

On the appointment of a new Non-executive Chairman or Non-executive Director, the terms and fees will normally be consistent with the 
fee policy outlined in the Policy.

Service contracts and loss of office 
Executive Directors 
Executive Directors have rolling service contracts that provide for 12 months’ notice on either side. For a new joiner, the contract may 
commence with a notice period of up to two years reducing to the standard 12 months over time. There are no special provisions that  
apply in the event of a change of control. Service contracts are available for inspection at the Company’s registered office. 

A payment in lieu of notice, including base salary, benefits and retirement benefits may be made in certain circumstances, including if: 

•  the Company terminates the employment of the executive with immediate effect, or without due notice; or 

•  termination is agreed by mutual consent. 

Service contracts normally include clauses requiring departing directors to mitigate losses from termination, balancing the commercial 
circumstances at the time (e.g. impact on non-compete/non-solicitation clauses, protection of intellectual property).

The Company may also make a payment in respect of outplacement costs, legal fees and the cost of any settlement agreement  
where appropriate. 

With the exception of termination for cause, Executive Directors may be eligible for a bonus award prorated to reflect the proportion of 
the financial year for which they were employed and subject to the performance achieved, provided they have a minimum of three months’ 
service in that bonus year.

In accordance with the terms of the relevant incentive plans rules, the Committee retains discretion to determine the treatment of any 
outstanding awards held by a departing Executive Director. The appropriate treatment will vary depending on the relevant facts and 
circumstances at the time. The table overleaf sets out the general position and range of approaches in respect of incentive arrangements.

ITV plc  Annual Report and Accounts 2020 

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Governance Remuneration Report continued

Plan 

Bonus

DSA

Good leaver 
(e.g. ill health)

Bad leaver
(e.g. dismissed for cause)

Change of control

Awards lapse.

Awards would normally continue unless 
the Committee determined otherwise.

Awards lapse.

Awards release in full at effective date 
of change.

Executive Directors may be eligible for 
a bonus award prorated to reflect the 
proportion of the financial year for 
which they were employed and subject 
to the performance achieved, provided 
they have a minimum of three months’ 
service in that bonus year.

Injury, ill health, disability or transfer of 
undertakings. Awards release in full at 
the leaving date. 

For other good leavers identified by the 
Committee, awards release at the end 
of the deferral period unless the 
Committee decides to release the 
shares earlier.

Restricted Shares 
– during the 
performance 
period

Awards are typically prorated for time 
served (where departure occurs during 
the first three years) and vest subject to 
satisfaction of performance underpins. 

Awards lapse.

Awards are released at the end of 
holding period unless the Committee 
decides to release the shares earlier.

Restricted Shares 
– during  
the additional 
holding period

Awards are released at end of holding 
period unless the Committee decides 
to release the shares earlier. 

Legacy LTIP 
– during the 
performance 
period

Awards are typically prorated for time 
served and subject to achievement of 
the performance conditions during the 
performance period. 

Awards become exercisable at end of 
holding period unless the Committee 
decides to release the shares earlier.

Legacy LTIP – 
during the 
additional 
holding period

Awards become exercisable at end of 
holding period unless the Committee 
decides to release the shares earlier.

Awards are normally retained, and are 
released at end of holding period 
unless the Committee decides to 
release the shares earlier. 

In the case of misconduct, awards  
will lapse.

Awards lapse.

Awards are normally retained, and 
become exercisable at end of holding 
period unless the Committee decides 
to release the shares earlier. 

In the case of misconduct, awards  
will lapse.

Outstanding awards would normally 
vest and be released subject to 
satisfaction of performance underpins 
and capped based on the time elapsed 
since grant, subject to the discretion of 
the Committee.

Awards are released at the effective 
date of change.

Outstanding awards would normally 
vest and become exercisable subject  
to satisfaction of performance 
conditions and capped based on  
the time in the performance period 
since grant, subject to the discretion  
of the Committee.

Awards become exercisable at 
effective date of change.

External appointments 
With specific prior approval of the Board, Executive Directors may normally undertake one external appointment as a non-executive 
director of another publicly quoted company and retain any related fees paid to them. 

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Financial Statements

Additional Information

Non-executive Directors 
The table below summarises the main elements of remuneration for Non-executive Directors. 

Component

Operation

Maximum potential payment

Non-executive  
Director fees

The Committee determines the fees of the Non-executive Chairman. The Chairman 
and the Executive Directors determine the fees of the Non-executive Directors, 
which are accepted by the Board. 

Additional benefits may also be provided in certain circumstances. This includes the 
reimbursement of any travel expenses (and associated tax on those expenses).

The fees are set at a level that is considered to be appropriate, taking into account 
the size and complexity of the business and the expected time commitment and 
contribution of the role.

Additional fees may be payable for membership and/or chair of a committee or 
other additional responsibilities.

Non-executive Directors are not entitled to any performance-related pay or pension.

Role-appropriate benefits may also be provided in certain circumstances. This includes 
the reimbursement of any travel expenses (and associated tax on those expenses).

The aggregate fees of the 
Chairman and Non-executive 
Directors will not exceed the limit 
from time to time prescribed within 
the Company’s Articles of 
Association (currently £1,500,000 
p.a.). The value of benefits 
(including the reimbursement of 
travel and other expenses, and 
associated taxes) provided will be 
reasonable in the market context 
and take account of the individual 
circumstances and requirements of 
the Company.

Each Non-executive Director, including the Chairman, has a contract of service with the Company. Non-executive Directors will serve for  
an initial term of three years, subject to election and annual re-election by shareholders, unless otherwise terminated earlier by and at the 
discretion of either party upon one month’s written notice (12 months for the Chairman). The Directors’ service contracts and letters of 
appointment are available for inspection at the Company’s registered office. 

Employment conditions elsewhere in the Company 
The Committee has responsibility for ensuring effective engagement and alignment with the workforce in relation to remuneration and 
related policies and practices. When setting the policy for Directors’ remuneration, the Committee considers the pay and employment 
conditions of employees to ensure fairness across the organisation. Although it doesn’t consult directly with employees in respect of 
determining the Directors’ Remuneration Policy, it receives general feedback from employees via the HR function as part of the output 
from the employee engagement survey and receives a report on employment practices elsewhere in the Company. Edward Bonham 
Carter, as our designated Workforce Engagement Director, regularly attends Ambassador meetings to understand any views and concerns 
colleagues may have on this matter and is responsible for sharing these with the Committee – more information on this can be found on 
page 103. In her role as Chair of the Committee, Mary Harris joined Edward at an Ambassador meeting in December 2020 in order to share 
the Committee’s approach to remuneration in the wider context. 

The approach to determining the compensation for employees globally follows the same principles as for our Executive Directors. 
Consideration is given to the level of experience, responsibility, individual performance and remuneration paid for comparable roles  
within the market. The Committee considers data on pay trends and practices, such as gender pay gap information, and the CEO to worker 
pay ratio. 

The principles that apply to the Executive Directors are used throughout the Company. We offer competitive pay and career opportunities 
in order to attract the best talent. When determining compensation, local managers consider how the employee’s pay compares to the 
local market alongside other factors, such as experience and sustained performance. Incentive arrangements across the Company are 
tailored based on the nature of the role. Bonuses operate on a wide basis across the Company and long-term share awards are offered to 
senior management. Being a great place to work is key to developing our culture. Pay is just one factor used to attract, retain and develop  
a talented and diverse workforce. More information on ITV’s commitment to investing in and building a productive, creative and diverse 
workforce can be found on pages 50 to 52 and 102 to 108. 

Shareholder views
The Committee maintains regular and transparent communication with shareholders. We believe that it is important to regularly meet 
with our key shareholders to understand their views on our remuneration arrangements and what they would like to see going forward. 
We welcome feedback from shareholders at any time during the year. 

Where we are proposing to make any significant changes to the remuneration framework or the manner in which the framework is 
operated we would seek major shareholders’ views and take these into account. In recent years, the Committee has consulted with major 
shareholders regarding the operation of the policy on numerous occasions. 

Prior to the finalisation of this Policy, the Committee undertook an extensive consultation with major shareholders regarding the key 
terms. During consultation considerable time was spent explaining the strategic rationale for the proposed structure as well as key terms 
of the policy. The consultation enabled the Committee to identify and refine plan features that were of particular interest to our major 
investors, including the detail of how the performance underpin for Restricted Share awards would be operated.

We intend to maintain a dialogue with our shareholders in future years, particularly when the Committee anticipates any substantial 
change to the remuneration framework. 

ITV plc  Annual Report and Accounts 2020 

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Governance Remuneration Report continued

Annual Report on Remuneration

The sections of the Annual Report on Remuneration that have been audited by KPMG are the Executive Directors’ single total figure  
of remuneration; the Non-executive Directors’ remuneration; LTIP awards made in 2020; Outstanding interests in share plans; and 
Directors’ interests. 

Remuneration Policy application in 2020
On 23 March 2020, ITV plc announced a number of measures that would cut costs and manage its cash flow in response to the COVID-19 
pandemic. As a result the Executive Directors asked the Committee to consider the application of the Remuneration Policy in 2020 and  
the Committee decided to apply its discretion in the following ways: 

•  The annual bonus opportunity was cancelled with no annual bonuses payable to Executive Directors in respect of performance in 2020 

•  All Directors agreed to a voluntary reduction in base salary, cash allowances and fees for the period from 1 April to 31 October 2020, the 
period during which the Company had furloughed staff. The Company did not utilise the UK government-funded furlough scheme after 
31 October 2020

The following section provides details of how the current Remuneration Policy was implemented in 2020.

Executive Directors
The table below sets out in a single figure the total remuneration for both Executive Directors for the financial year.

Salary
Taxable benefits
Pension
Bonus (cash and shares)
Share awards
Transitional arrangements
Buyout awards
Total
Total (excluding transitional arrangements)

Total fixed remuneration
Total variable remuneration

Carolyn McCall

Chris Kennedy5

Notes

1
1
1
2
3

4

2020
£000

833
15
125
–
129

–
1,102
1,102

973
129

2019
£000

923
17
138
1,453
–

591
3,122
2,531

1,078
2,044

2020
£000

596
15
54
–
–

–
665
665

665
–

2019
£000

565
14
51
816
–

799
2,245
1,446

630
1,615

1. 

 Both Executive Directors voluntarily agreed to take a 20% reduction to their basic salary, car and pension allowance payments from 1 April 2020 to 31 October 2020. Before the 
reduction, total fixed remuneration for Carolyn McCall would have been £1,102k (a reduction of £128k) and for Chris Kennedy would have been £753k (a reduction of £88k).

2.  Bonus payments for 2020 were cancelled. 
3.   The 2018 LTIP awards were subject to performance conditions measured to 31 December 2020. The amount shown is the indicative vesting value using the average share price in Q4 
of 2020 (88.58 pence). The awards will vest in March 2021. Following a two year holding period they will become exercisable from March 2023. These awards were granted at a share 
price of 145.25 pence.

4.   In the 2019 Annual Remuneration Report, the amount shown for the Buyout awards made to Carolyn McCall was the indicative vesting value of an award made in March 2019, that 
met performance conditions in 2019, and was valued using the average share price in Q4 of 2019 (138 pence). The figure for Carolyn McCall has been adjusted in the table above to 
show the subsequent value of the shares on the vesting date of 28 March 2020 using the share price on that date (62.38 pence). Following a holding period the shares will become 
exercisable in December 2021. 

5.  Chris Kennedy was appointed to the Board on 21 February 2019 and remuneration in 2019 is pro-rated from that date.

The aggregate emoluments for all Directors as required under Schedule 5 (SI 2008/410), is the total remuneration shown in the table above less share awards but including gains on 
exercise of options and amounts receivable under LTIPs, plus the total emolument figures for Non-executive Directors shown on page 142.

Further information in relation to each of the elements of remuneration for 2020 set out in the table above is detailed below. An explanation 
for 2019 is set out in detail in our 2019 Annual Report and Accounts, which can be found on our website.

    www.itvplc.com/investors

Salary
As disclosed in last year’s report, both Executive Directors received a 2.25% salary increase from 1 January 2020 in line with the wider 
employee group. For 2020 Carolyn McCall’s salary was £943,256 and Chris Kennedy’s salary was £674,850. 

The figures shown in the table above take into account the Executive Directors’ decision to accept a 20% reduction in salary for the period 
from 1 April 2020 to 31 October 2020.

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Governance

Financial Statements

Additional Information

Taxable benefits and pension
The benefits provided to the Executive Directors include the cost of private medical insurance and car-related benefits. 

The Executive Directors were not part of an ITV pension scheme but received a cash allowance in lieu of pension. Carolyn McCall received 
15% of base salary. In accordance with the 2018 UK Corporate Governance Code (the Code) the Committee determined that directors 
joining from 1 January 2019 would receive pension contributions in line with the wider employee group, therefore Chris Kennedy received 
a cash allowance in lieu of pension of 9% of salary. This is aligned with the maximum matching percentage amount payable to employees 
in the ITV Defined Contribution Pension Scheme, which is the pension scheme offered to the majority of Group employees. The intention 
is for Carolyn McCall’s pension to be aligned to the wider employee rate from 1 January 2023.

In line with the Executive Directors’ decision to accept a reduction in base salary, cash allowances payable in respect of pension and 
car-related benefits were reduced by 20% for the period 1 April 2020 to 31 October 2020. The figures in the single figure table reflect  
this deduction.

Bonus (cash and shares)
Annual incentives are provided to Executive Directors through the bonus, with one-third of any award deferred into shares under the 
Deferred Share Award Plan (DSA). The performance conditions that apply to the bonus are set on an individual basis and are linked to the 
Company’s corporate, financial and strategic priorities. 

Early in the 2020 financial year, the Company announced a number of measures to reduce its costs and manage its cash flow in response to 
the COVID-19 pandemic. In April 2020 it was announced that at the request of the Executive Directors, the Remuneration Committee had 
determined that the Annual Bonus for the Executive Directors and Management Board would be cancelled and there will be no award 
payable to them in respect of 2020. Therefore, no bonus payments are shown in the single figure table above.

The original corporate and financial targets for the year were set in January 2020, before the global impact of COVID-19 had become fully 
apparent. The financial element of the 2020 bonus was initially based on Adjusted EBITA (60%), cash conversion (10%) and cost savings (5%). 
Threshold payments required Adjusted EBITA of £571m, cash conversion of 72% and cost savings of £17m. Full payment under these 
elements required Adjusted EBITA of £671m, cash conversion of 80% and cost savings of £25m. 

The remainder of the bonus (25%) is normally based upon the Committee’s assessment of the contribution each Executive Director made 
to the overall strategy through the delivery of specific targets. The targets for the year included focus on execution of the strategy and 
diversification of revenue streams, driving digital transformation, risk management and delivering improvements in diversity and inclusion 
of the ITV workforce. 

The financial targets set at the start of the year were partially met, for further details see pages 24 and 29. As noted in the Strategic 
Report, progress was made in the continued execution of our strategic goals. However, no bonus was payable due to the cancellation  
of the 2020 award.

Share awards 
The LTIP awards made in 2018 were subject to performance measured to 31 December 2020. The indicative value of these awards is set  
out below.

Carolyn McCall

Number of  
shares awarded

Value at  
award date £

Number of  
shares vesting1

1,641,997

2,385,000

144,989

Value at  
31 December  
20202 £

£128,431

1. 

 The vesting figures shown in the table above reflect the 8.83% of the total award that met performance conditions on 31 December 2020. The vesting shares will become 
exercisable after a two year holding period on 28 March 2023.

2.   The share price used to value the shares at 31 December 2020 is the average share price for the final quarter of 2020 (88.58 pence). The share price used to calculate the number of 

shares under award was 145.25 pence (the average of the share prices on the three days before grant – 23, 26, 27 March 2018).

When considering performance outcomes the Committee looks beyond formulaic results to ensure the outcomes align with overall 
business performance. The outcomes for this award were primarily based on results for 2020 and were therefore heavily impacted by 
COVID-19. Although the pandemic had a material impact on the financial results for the year, the business has continued to make progress 
in a number of areas. Performance trends in the latter half of the year were also more positive. Therefore, the formulae were applied 
without adjustment. Details of the performance achieved for the 2018 LTIP awards are below: 

Adjusted EPS
Total non-advertising revenues
Viewing health:
– ITV Family SOV
– Online viewing

Weightings

40%
40%

Threshold  
(20% vesting)

13p
3% growth pa

17p
6.5% growth pa

Maximum  
(100% vesting)

Performance
achieved 

Payout level
(% of maximum)

7.8p
(3.5)%

22.22%
179.9m

0
0

8.83
0

21.2%
10%
10% +200m hours growth

23.1%
+400m hours growth

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141

Governance Remuneration Report continued

Chairman and Non-executive Directors
The table below sets out in a single figure the total remuneration for Non-executive Directors for the financial year. The figures take into 
account their decision to take a 20% reduction in their fees for the period from 1 April 2020 to 31 October 2020.

The level of fees paid to Non-executive Directors remains unchanged since 2016, for further details see page 144. Any increase or decrease 
to fees that have been paid below reflects either a change to committee membership or where a director has not served for a full year. 

Peter Bazalgette (Chairman)
Salman Amin
Edward Bonham Carter
Graham Cooke
Margaret Ewing
Roger Faxon
Mary Harris
Anna Manz
Sharmila Nebhrajani
Duncan Painter

Notes

2

3

4

Fees

Taxable benefits1

Total

2020
£000

398
62
84
41
75
59
80
67
4
62
932

2019
£000

450
70
95
–
85
70
90
76
–
70
1,006

2020
£000

2019
£000

2
–
–
–
–
1
1
–
–
–
4

3
1
1
–
1
4
4
1
–
1
16

2020
£000 

400
62
84
41
75
60
81
67
4
62
936

2019
£000

453
71
96
–
86
74
94
77
–
71
1,022

1. 

 The amounts disclosed in the table above relate to the reimbursement of taxable relevant travel and accommodation expenses (and associated taxes) for attending Board 
meetings and related business. In addition, Peter Bazalgette receives private healthcare.

2.   Graham Cooke joined the Board on 1 May 2020. 
3.   Roger Faxon stepped down from the Board on 10 December 2020.
4.   Sharmila Nebhrajani joined the Board on 10 December 2020.

LTIP awards made in 2020
On 6 April 2020, awards were made under the LTIP to Carolyn McCall and Chris Kennedy, subject to performance over the period to 
31 December 2022 as set out below

% salary  
awarded

Number of share 
options (nil cost) 1

Value at  
award date

Performance  
period ends

Holding period

Vesting date

Release date

Carolyn McCall
Chris Kennedy

265
225

3,575,495
2,171,954

£2,499,628
£1,518,413

31 December 2022
31 December 2022

2 years
2 years

6 April 2023
6 April 2023

6 April 2025
6 April 2025

1. 

 Awards were granted based on the average share price on the 30 days preceding the award date which was 69.91 pence. The closing share price on the date of grant was 
58.66 pence.

As disclosed last year, in response to feedback from major shareholders a relative TSR measure was introduced as a part of the assessment 
of overall Group performance in 2020. This will measure performance against FTSE 350 firms who principally derive their revenues in the 
UK. The remaining performance measures were unchanged. 

When setting the performance measures and targets the Committee took into account the strategy, the planned essential investments 
over the period and internal and external forecasts for future performance. The targets are reflective of legislative and regulatory 
frameworks at the time of award. Delivery of performance at the top of the range was intended to represent significant outperformance of 
expectations. It should be noted that these performance targets were agreed before the global impact of COVID-19 was fully understood. 

142 

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Financial Statements

Additional Information

The performance measures and targets for 2020 are:

KPI

Weightings

Adjusted EPS
TSR versus a cross sector of UK companies
Total non-advertising revenues
Viewing health:
– ITV Family SOV
– Online viewing

see page 24

see page 24

see page 26
see page 26

Threshold  
(20% vesting)

12.5p
Median
3% growth p.a.

Maximum  
(100% vesting)

17p
Upper quartile
6.5% growth p.a.

20%
20%
40%

21.2%
10%
10% +250m hours growth

23.5%
+500m hours growth

TSR will be assessed against a comparator group of FTSE 350 companies that predominantly operate in the UK (excluding financial services and extractive industries). With the 
exception of the SOV target, there will be straight-line vesting between the threshold and maximum levels.

The Committee will retain the ability to adjust the targets and definitions for exceptional, one-off events or new business opportunities, 
which may arise over the course of the performance period, in order to ensure that the plan continues to operate in line with the 
Committee’s original intentions.

As a further safeguard, and in line with the Code, the Committee will continue to have discretion to amend the final vesting level should any 
formulaic assessment of performance not reflect a balanced view of the business performance during the performance period. When 
making this judgement the Committee may consider any such factors it deems relevant. The Committee believes that this discretion is an 
important feature of the plan and mitigates the risk of unwarranted vesting outcomes. This provision applies to all LTIP awards granted 
from 2019 onwards.

Remuneration Policy application in 2021
Executive Directors
The following section provides details of how the Policy will be implemented in 2021. 

Salary
Salaries are paid in line with the Policy. In line with the wider employee group there were no salary increases from 1 January 2021.

Carolyn McCall
Chris Kennedy

2021 Salary

£943,256
£674,850

Taxable benefits and pension
These are provided in line with the Policy. Both Executive Directors receive private medical cover, car-related benefits, and a cash allowance 
in lieu of participation in any ITV pension scheme. 

Carolyn McCall’s pension benefits for 2021 will remain unchanged (15% of salary). Chris Kennedy receives a cash allowance in lieu of pension 
of 9% of salary. 

As advised in last year’s report, in 2020 the Company undertook a review of its pension policy for the wider employee base. Following the 
completion of this review, the Committee has agreed that the contribution rate for Carolyn McCall will be reduced to 9% by 1 January 2023, 
fully aligning both Executive Directors with the wider employee group.

Bonus (cash and shares)
The maximum bonus opportunity for 2021 remains unchanged: Carolyn McCall – 180% of salary; and Chris Kennedy – 165% of salary. 
Awards made to Executive Directors through the bonus will be paid two-thirds in cash and one-third deferred into shares under the DSA.

The performance measures and weightings for 2021 bonuses will be broadly similar to previous years with a focus on profit, cashflow, cost 
savings and delivery of strategic goals. The target ranges for financial measures have been set to reflect planned essential investments 
and current expectations regarding advertising market performance for 2021. Overall the Committee is satisfied that the target ranges  
are realistic but highly stretching in this context. The Board considers the actual targets for 2021 to be commercially sensitive at this time, 
however, we envisage providing retrospective disclosure of these targets in next year’s report. 

The Committee may adjust bonus targets or outcomes to reflect significant one-off events (e.g. major transactions), foreign exchange 
movements or material changes to assumed plan conditions to ensure that the plan continues to reward performance fairly.

The Committee may amend the bonus pay-out should any formulaic assessment of performance not reflect overall performance in the year.

ITV plc  Annual Report and Accounts 2020 

143

Governance Remuneration Report continued

Restricted Share awards
As detailed in the Committee Chair’s letter and in the proposed Remuneration Policy, the intention is to grant awards of Restricted Shares 
to Executive Directors in 2021. Subject to shareholder approval of the new policy and the accompanying ITV plc Executive Share Plan, 
awards would be granted to Executive Directors following the AGM. 

The maximum Restricted Share award will be 132.5% of salary for the Chief Executive and 112.5% of salary for the Group CFO. This 
represents a 50% reduction compared to the previous annual LTIP awards granted under the previous policy. 

Awards will normally vest after three years following the date of award subject to the satisfaction of a performance underpin. Any vested 
awards would then be subject to a two-year holding period. 

For 2021 awards, the Remuneration Committee will retain the ability to reduce vesting of the Restricted Shares (including to nil) where:

•  Adjusted Return on Capital Employed is below the Company’s cost of capital; and/or 

•  There is a material weakness in the underlying financial health or sustainability of the business.

When assessing the latter, the Committee will take into account all factors deemed relevant at the time, including for example, progress 
against execution of the strategy, performance against financial and non-financial KPIs and the nature of the wider trading environment.  
In line with best practice, the Remuneration Committee will retain the discretion to adjust any incentive awards where vesting outcomes 
are considered to be inappropriate.

Further detail on the assessment of the underpin will be disclosed at the time of vesting.

Malus and clawback: Malus and clawback provisions may be operated at the discretion of the Committee in respect of any cash and 
deferred share elements of the bonus and Restricted Share awards. Under malus, unvested share awards (including any Restricted Share 
awards subject to a post-vesting holding period) can be reduced (down to zero if considered appropriate) or be made subject to additional 
conditions. Clawback allows for repayment of bonuses previously paid and/or shares previously received following vesting or release from  
a holding period if applicable. Malus/clawback can be operated up to four years following the start of the relevant bonus year for bonuses 
(for cash and shares), and up to six years from the relevant date of grant for Restricted Share awards. The circumstances in which the 
operation of these provisions would be applied may be considered from time to time but currently include material misstatement of 
financial results, gross misconduct or fraud, material reputational damage. The Committee maintains sufficient scope in the ITV plc 
Executive Share Plan rules to exercise discretion and judgement in line with the spirit of the Code.

Non-executive Directors 
There has not been an increase to Non-executive Director fees since 2016. Current fees are as set out below.

Chairman
Board fee
Additional fees for:
Senior Independent Director
Audit and Risk Committee Chair
Audit and Risk Committee member
Remuneration Committee Chair
Remuneration Committee member

In addition to his fee, Peter Bazalgette received private medical insurance.

Details of Committee membership can be found on page 95. 

1 January 2021
£

1 January 2020
£

% Change

450,000
65,054

450,000
65,054

25,000
20,000
5,371
20,000
5,371

25,000
20,000
5,371
20,000
5,371

–
–

–
–
–
–
–

144 

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Financial Statements

Additional Information

Comparison of Directors to wider employees
In line with the requirements in The Companies (Directors’ Remuneration Policy and Directors’ Remuneration Report) Regulations 2019, 
which implement Articles 9a and 9b of European Directive 2017/828/EC1 (commonly known as the Revised Shareholder Rights Directive  
or SRD), the table below provides details of the percentage change in the base salary, benefits and bonus of the Directors between  
31 December 2019 and 31 December 2020 compared with the average percentage change for other employees.

The absence of a global salary review in 2020 and the announcement that there would be no annual bonus payments in 2020 for the 
Executive Directors and wider workforce is reflected in the table.

Executive Directors1

Non-executive Directors2

Year-on-year change in pay for Directors compared to wider employees

2020

Average 
employee3 

Carolyn 
McCall

Chris 
Kennedy

Peter 
Bazalgette

Salman 
Amin

Edward 
Bonham 
Carter

Graham 
Cooke4 

Margaret 
Ewing

Roger 
Faxon5 

Mary 
Harris

Anna 
Manz

Sharmila 
Nehbrajani6 

Duncan 
Painter

4.26% (9.68)% (9.68)%
Salary
Bonus7
(100)% (100)% (100)%
Benefits8,9  5.86% (9.24)% (9.24)%

(11.7)% (11.7)% (11.7)% -
-
-
(17.7)% (81.4)% (92.0)% -

-

-

(11.7)% (11.7)% (11.7)% (11.7)% -
-
-
-
(91.8)% (63.8)% (84.3)% (88.3)% -

-

-

(11.1)%
-
(88.3)%

1.  Calculated using the data from the single figure table on page 140 . Benefits include the cost of medical insurance and car-related benefits. 
2.   Calculated using the fees and taxable benefits disclosed under the Non-executive Directors’ remuneration in the table on page 142. Taxable benefits for Non-executive Directors 

comprise expense reimbursements relating to attendance at Board meetings. In addition, Peter Bazalgette received private healthcare. 

3.   The Executive Directors are the only employees of the parent company, and therefore there is no comparator data for this sample. In the interests of transparency, the percentage 

change in pay for all UK employees has been disclosed on a voluntary basis. As the majority of employees are based in the UK and share the same benefits as the Executive 
Directors, overseas employees have not been included. 

4.  Graham Cooke joined the Board in May 2020.
5.   Roger Faxon stood down from the Board on 10 December 2020, for comparator reasons his figures have been rounded up for the full year.
6.   Sharmila Nebhrajani joined the Board In December 2020.
7. 

 There were no bonuses paid for 2020. A one-off thank you payment of £750 was made to eligible employees for their contribution in 2020. As this was not a payment made under 
the Annual Bonus Scheme this has not been included in the table above.

8.   The percentage change in benefits is the average change for all UK employees (excluding the Chief Executive and Group CFO) with any of the same benefits as the Chief Executive 

and Group CFO. 

9.   The taxable benefits for Non-executive Directors relate to relevant travel and accommodation expenses for attending Board meetings and related business, rather than 

conventional employee benefits. The reductions seen in the year are primarily due to the majority of meetings being held on a virtual basis during 2020.

CEO pay ratio

Year

2020
2019

Methodology 25th percentile pay ratio

Median pay ratio 75th percentile pay ratio

Option A
Option A

31:1
89:1

23:1
66:1

17:1
49:1

The employee at the 25th percentile, median and 75th percentile was determined based on the single figure of total remuneration for 
every UK employee, Option A in the Reporting Regulations.

We have changed our calculation methodology from Option B, which was used to calculate the pay ratios in the 2019 Remuneration Report 
based on ITV’s most recent gender pay gap information, to Option A, as this is the most statistically accurate approach and is in line with the 
majority of other FTSE companies. It is our intention to continue to use the Option A methodology for future pay ratio disclosures.

As a result, our 2019 ratios have been recalculated using the Option A methodology and also the final actual 2019 remuneration values for the 
CEO and all other employees. Our 2020 pay ratios are based on the current CEO single figure and the indicative value of share awards that 
were subject to performance measured to 31st December, based on the average share price over the final quarter of the year. The 2020 ratios 
will be restated in the 2021 Remuneration Report to reflect the updated CEO single figure and the actual value of shares on the vesting date. 

The total remuneration of each comparator employee has been calculated using the actual values received in respect of the full financial 
year and in accordance with the methodology used to calculate the single figure of remuneration for the CEO. We have not omitted any 
component from their pay and benefits and the only adjustment has been to gross up the actual remuneration for any comparator 
employees who were part-time or had taken family leave to the normal full-time equivalent values.

The full-time equivalent remuneration values for the individuals in the table above are as follows:

2020

Salary
Total remuneration

Updated for 2019

Salary
Total remuneration

CEO

25th percentile

Median

75th percentile

£833,290
£1,103,426

£32,307
£35,199

£45,909
£47,184

£58,628
£63,788

CEO

25th percentile

£922,500
£3,122,011

£32,018
£35,010

Median

£37,915
£47,270

75th percentile

£54,987
£63,715

ITV plc  Annual Report and Accounts 2020 

145

Governance Remuneration Report continued

The median pay ratio for 2020 is considered to be consistent with the pay, reward and progression policies during the year for the 
Company’s UK employees taken as a whole. The total remuneration values for the comparator employees remain consistent year-on-year. 
There was no Company-wide annual pay increase in January 2021, but we remain committed to ensuring colleagues earn at least the real 
Living Wage or greater, and we implemented the increased rates that were announced by the Living Wage Foundation in November 2020. 
In January 2021, all eligible UK and international colleagues with a base salary below £100,000 received a one-off payment of £750 as a 
thank you for their contribution during 2020, with currency equivalent values applied outside of the UK. 

The reduction in our 2020 pay ratios, compared to 2019, is attributable to the change in remuneration of the CEO as a result of the 
pandemic, and the actions we took in relation to remuneration arrangements. A significant proportion of the remuneration for the CEO  
is performance related and the level of actual performance outcomes has a corresponding effect on the CEO pay ratios. With the 
cancellation of the 2020 annual bonus and the modest vesting level of the 2018 LTIP award, as well as the voluntary reduction in base 
salary and cash allowances during 2020, the total remuneration figure for the CEO is considerably lower than in 2019, and the pay ratios 
have reduced accordingly.

Other Disclosures
Payments to past Directors
There were no payments made to past Directors in 2020. Ian Griffiths retains an interest in the 2018 LTIP grant with awards subject to 
pro-rating and performance. The performance assessment for this award is as detailed above for Carolyn McCall.

Directors’ share interests and post-cessation shareholding 
The Committee continues to recognise the importance of Directors being shareholders so as to align their interests with other shareholders.

Shareholding guidelines are in place, which encourage Executive Directors to build up a holding of ITV plc shares based on a percentage of base 
salary. The guideline is 400% of salary for the Chief Executive and 225% of salary for the Group CFO. Normally, 50% of the requirement must 
be obtained within three years of appointment and the remainder within five years.

Shares counted towards satisfaction of the requirement include all beneficially-owned shares. When assessing the level of interest in ITV 
shares, awards that are not subject to performance conditions (including vested LTIP awards subject to a holding period only, Deferred Share 
Awards and Restricted Share Awards subject to an underpin only), may be considered on a net-of-tax basis.

Where the value of shares required to be held increases as a result of a salary increase (or an increase in the relevant percentage), the Executive 
Directors will have three years from such increase to achieve compliance. The Committee may change the guidelines so long as they are not, 
overall, in the view of the Committee, less onerous.

Non-executive Directors are required to build and then maintain a holding of 100% of their base fee over the six years from the date of 
appointment to the Board (unless for some reason they are unable to retain their fees).

Interests in share awards following departure enable departing Executive Directors to remain aligned with the interest of shareholders for an 
extended period after leaving the Company. Deferred Share Awards, legacy LTIP awards and proposed Restricted Share awards will normally 
vest (and be released from their holding periods) at the normal time. This means that Executive Directors may retain a significant interest in 
shares for up to five years following departure from the Company. 

Executive Directors will normally be required to retain an interest equivalent to twice their Restricted Shares grant level (or the actual holding 
on departure if lower) for two years following departure. This requirement will apply to shares acquired from the Company’s standard 
incentive plans. The Committee will be formalising the implementation processes in place in order to enforce our post-employment 
shareholding later in the year.

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Financial Statements

Additional Information

The figures set out below represent shareholdings in the ordinary share capital of ITV plc beneficially owned by Directors and their family 
interests at 31 December 2020. To show alignment with the shareholding guidelines the net number of unvested share awards not subject  
to performance conditions are included for the Executive Directors. The Committee continues to keep both the shareholding guidelines and 
actual Director shareholdings under review and will take appropriate action should they feel it necessary.

Executive Directors
Carolyn McCall
Chris Kennedy
Non-executive Directors
Salman Amin
Peter Bazalgette
Edward Bonham Carter
Graham Cooke
Margaret Ewing
Mary Harris
Anna Manz
Sharmila Nebhrajani
Duncan Painter

Interests in shares

Unconditional
shares held at
31 December
20201

Restricted 
shares held at
31 December 
20202

Notes

% shareholding 
guidelines met3

Unconditional 
shares held at 
31 December
2019

% required
under 
shareholding  
guidelines

4
5

6
7
8

9
10
11

254,962
87,831

1,144,562
385,315

50,674
357,245
50,000
–
37,700
59,815
33,565
–
–

–
–
–
–
–
–
–
–
–

48
33

100
100
82
–
78
100
95
–
–

254,962
87,831

50,674
357,245
–
–
22,700
41,442
33,565
–
–

400
225

100
100
100
100
100
100
100
100
100

  1.   Shares beneficially held by Directors and family interests.
  2.   Unvested restricted share awards (under the DSA or Buyout arrangements) not subject to performance conditions, accounted for on a net of tax basis.
  3.   In order to reflect economic exposure, shareholding guidelines are assessed on the greater of the share price on 31 December 2020 (106.8 pence) and the value at acquisition/grant.
  4.  Carolyn McCall was appointed to the Board on 8 January 2018 and has until 2023 to meet her shareholding guidelines. Following the vesting of the 2018 LTIP on 28 March 2021, she 

is expected to have a shareholding equivalent to 52% of salary.

  5.   Chris Kennedy was appointed to the Board on 21 February 2019 and has until 2024 to meet his shareholding guidelines.
  6.  Edward Bonham Carter was appointed to the Board on 11 October 2018 and has until 2024 to meet his shareholding guidelines.
  7.   Graham Cooke was appointed to the Board on 1 May 2020 and has until 2026 to meet his shareholding guidelines.
  8.  Margaret Ewing was appointed to the Board on 31 October 2017 and has until 2023 to meet her shareholding guidelines.
  9.   Anna Manz was appointed to the Board on 1 February 2016 and has until 2022 to meet her shareholding guidelines.
10.  Sharmila Nebhrajani was appointed to the Board on 10 December 2020 and has until 2026 to meet her shareholding guidelines.
11.   Duncan Painter was appointed to the Board on 1 May 2018 and has until 2024 to meet his shareholding guidelines.

ITV plc  Annual Report and Accounts 2020 

147

Governance Remuneration Report continued

Outstanding interests under share plans
The following tables provide details of the Executive Directors’ interests in outstanding share awards.

At  
1 January 
2020

Notes

Awarded  
in year 

Vested  
in year

Exercised 
in year

Lapsed  
in year

At  
31 December 
2020

Share price 
used for 
award (pence)

Share  
option 
price 
(pence)

Share price 
at date of 
vesting 
(pence)

Vesting date 

Holding 
period 
ends

Carolyn McCall
Buyout awards

28 March 2018

1 209,049

–

–

–

–

209,049

145.25

28 March 2019

2 1,520,249

– 947,876

– 572,373

947,876

169.60

LTIP

28 March 2018

3 1,641,997

–

28 March 2019
6 April 2020

DSA

3 1,934,498

–
– 3,575,495

3, 4

28 March 2019
6 April 2020

309,860
–

5

–
692,767

Chris Kennedy
Buyout awards

28 March 2019

28 March 2019

28 March 2019

LTIP

6

6

6

166,179

24,532

147,187

–

–

–

28 March 2019
6 April 2020

3
3, 4

1,175,121
–

–
2,171,954

DSA
6 April 2020

SAYE

2 Sept 2019
7 April 2020

5

–

389,111

20,578
–

–
24,426

–

–
–

–
–

–

–

–

–
–

–

–
–

–

–
–

–
–

–

–

–

–
–

–

– 1,641,997

145.25

– 1,934,498
– 3,575,495

126.37
69.91

–
–

–

–

–

–
–

–

309,860
692,767

126.37
69.91

166,179

126.37

24,532

126.37

147,187

126.37

1,175,121
2,171,954

126.37
69.91

389,111

69.91

–

–

–

–
–

–
–

–

–

–

–
–

–

28 March 
2021

–

–

19 Dec 
2021

–

28 March 
2021
28 March 
2022
–
– 6 April 2023

28 March 
–
2022
– 6 April 2023

28 March 
2021
2 September 
2021
2 September 
2021

–

–

–

28 March 
–
2022
– 6 April 2023

– 6 April 2023

1 November 
2022
–
– 1 June 2022

– 20,578
–
–

–
24,426

109.33
92.11

87.47
73.69

1. 

 The buyout awards made in 2018 relate to the 2016/17 easyJet bonus – one-third deferred into shares for three years (209,049 ITV shares). The value reflects award forfeited under 
previous easyJet incentive arrangements and will vest and release over the same time horizons as the award that was forfeited. 

2.   The buyout award made in 2019 relates to 2016 easyJet long-term incentive based on performance to September 2019. This award was made subject to ITV performance to 

31 December 2019. This award vested at 62.35% and the vesting shares are subject to a holding period releasing in December 2021.

3.    The 2018 LTIP performance conditions were met in December 2020. 8.83% of the award will vest in March 2021 and become exercisable after a two year holding period in  

March 2023.

4.  The face value of awards granted in 2020 under the LTIP to Carolyn McCall was £2,499,628 and Chris Kennedy was £1,518,143.
5.  DSA awards made in 2020 for 2019 performance. There are no performance conditions attaching to the DSA.

6.  Buyout awards made in 2019 to replace those forfeited by Chris Kennedy on joining ITV.

148 

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Governance

Financial Statements

Additional Information

Performance conditions that apply to the unvested awards under the LTIP are summarised in the table below. Full details for the 2019 
award were provided in the 2019 Remuneration Report. For awards made in 2020 see page 143.

Adjusted EPS
Annual non-NAR 

growth

ITV Family SOV
Online viewing, 
hours of VOD 
consumption 
growth

TSR v. cross sector 
of UK companies

Weighting

40%

40%
10%

Threshold  
vesting

20%

20%
20%

2018

2019

2020

Threshold

Maximum

Threshold

Maximum

Weighting

Threshold

Maximum

13p

17p

12.5p

17p

20%

12.5p

17p

3%
21.2%

6.5%
23.1%

3%
21.2%

6.5%
23.2%

40%
10%

3%
21.2%

6.5%
23.5%

10%

20%

200m

400m

200m

450m

10%

250m

20%

Median

500m
Upper 
quartile

External directorships
With specific approval of the Board, Executive Directors may undertake one external appointment as a non-executive director of another 
publicly quoted company and retain any related fees paid to them.

During the year, the Executive Directors retained fees for the directorships set out below.

Carolyn McCall1
Chris Kennedy

Company

Burberry Group plc
Whitbread plc

2020 
£000

85
78

1.  Carolyn McCall was appointed Senior Independent Director on 15 July 2020. In line with other Directors she waived 20% of her base fee for the period 1 April to 30 June 2020.

The Committee is satisfied that these commitments do not compromise their duties as Executive Directors of ITV plc.

Service contracts
The Directors’ service contracts and letters of appointment are available for inspection at the Company’s registered office.

Executive Directors: Executive Directors have rolling service contracts that provide for 12 months’ notice on either side. There are no 
special provisions that apply in the event of a change of control.

Carolyn McCall
Chris Kennedy

Date of appointment

Nature of contract

8 January 2018
21 February 2019

Rolling
Rolling

Notice period  
from Company

12 months
12 months

Notice period  
from Director

12 months
12 months

Compensation for  
early termination

None
None

Non-executive Directors: Each Non-executive Director, including the Chairman, has a contract of service with the Company. Non-executive 
Directors will serve for an initial term of three years, subject to election and then annual re-election by shareholders, unless otherwise 
terminated earlier by and at the discretion of either party upon one month’s written notice (12 months for the current Chairman). After the 
initial three year term, reappointment is on an annual basis.

All Non-executive Directors are subject to re-election at the AGM in 2021. Details of tenure are set out in the table on page 95.

ITV plc  Annual Report and Accounts 2020 

149

Governance Remuneration Report continued

Committee membership and advisers 
The Directors who were members of the Committee when matters relating to the Executive Directors’ remuneration for the year were 
considered are set out on page 131.

The Committee obtains advice from various sources in order to ensure it makes informed decisions. The Executive Directors are invited to 
attend Committee meetings as appropriate. No individual is involved in decisions relating to their own remuneration.

The Group HR Director is the main internal adviser and provides updates on remuneration, employee relations and human resource issues. 

Deloitte LLP was appointed by the Committee as the independent adviser on remuneration policy and the external remuneration 
environment from September 2017 following a review of other advisers in the market place. Total fees for advice provided to the 
Committee during the year amounted to £127k on a time/material basis (exclusive of VAT and expenses). The Committee has formally 
reviewed the work undertaken by Deloitte and is satisfied that the advice it has received has been objective and independent. Deloitte  
are members of the Remuneration Consultants Group and abide by its Code of Conduct.

The wider UK Deloitte firm provided ITV with a number of other services during the year relating to risk and internal audit, tax, financial advice 
and consultancy. The members of executive remuneration consulting team are not incentivised to cross-sell non-related services to ITV. 

The Committee is satisfied that the Deloitte LLP engagement partner and advisory team that provide remuneration advice to the 
Committee, do not have any connections with the Company or individual directors that may impair their independence.

Relative importance of spend on pay
The table below shows pay for all employees compared with other key financial indicators.

Employee pay1
Ordinary dividend
Employee headcount2

2020
£m

473
0
6,273

2019
£m

491
320
6,416

% Change

(3.66)
(100)
(2.23) 

1.  Employee pay is the total remuneration paid to all employees across ITV on a full-time equivalent basis. More detail is set out in note 2.1 of the Financial Statements.
2.  Employee headcount is the monthly average number of employees across ITV on a full-time equivalent basis. More detail is set out in note 2.1 of the Financial Statements.

There were no share buybacks during either year.

Historical performance
The graph below shows the TSR performance of the Company against the FTSE 100 index over the ten year period to 31 December 2019. 
The FTSE 100 was chosen as ITV has been a member of the FTSE 100 during the ten year period.

900

800

700

600

500

400

300

200

100

0

)
1
1
0
2
y
r
a
u
n
a
J
1

t
a
0
0
1
o
t
d
e
s
a
b
e
r
(

R
S
T

31/12/2011

31/12/2012

31/12/2013

31/12/2014

31/12/2015

31/12/2016

31/12/2017

31/12/2018

31/12/2019

31/12/2020

31/12/2021

ITV

FTSE 100

Source: Thomson Reuters Datastream

150 

ITV plc  Annual Report and Accounts 2020

 
 
 
 
 
 
 
 
Strategic Report

Governance

Financial Statements

Additional Information

Chief Executive remuneration
The table below provides a summary of the total remuneration received by the Chief Executive over the last ten years, including details of 
the annual bonus payout and long-term incentive award vesting level in each year.

Total  
remuneration
£000

Bonus %  
of maximum

Long-term incentive 
award vesting % of 
maximum

2020
2019
2018
2017

2016
2015
2014
2013
2012
2011
2010

Carolyn McCall
Carolyn McCall
Carolyn McCall
Peter Bazalgette (for the six month period served as Executive Chairman)
Adam Crozier (for the six month period served)
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier
Adam Crozier (for the eight month period served)
John Cresswell (for the four month period served) – interim Chief Executive

1,103
3,122
3,695
225
2,050
3,632
3,881
4,842
8,399
2,915
2,158
1,350
661

–
87.5
73.6
–
97.9
40
96
94
93
91
88
95
83

8.83
62.35
–
–
63
80
75
75
87
12
–
–
–

The long-term incentive award vesting percentage relates to the proportion of the award that met performance conditions in the relevant 
financial year. For 2020 there was no bonus payment.

Shareholder voting
Votes cast by proxy and at the meeting by poll in respect of the Executive Directors’ remuneration were as follows:

Resolution

Number of shares

Voting for %

Number of shares

Voting against %

Total votes cast

Votes withheld

Annual Report on Remuneration (2020 AGM)
Remuneration Policy (2020 AGM)

2,910,001,914
3,044,060,745

92.48
96.74

236,735,826
102,655,697

7.52 3,146,737,740
3.26 3,146,716,442

977,125
998,423

This Remuneration Report was approved by the Board on 9 March 2021 and signed on its behalf by -

Mary Harris
Chair, Remuneration Committee
9 March 2021

ITV plc  Annual Report and Accounts 2020 

151

Governance

Directors’ Report

The Directors present their Annual Report and the audited consolidated and parent company financial statements for the year ended 
31 December 2020. The Directors’ Report comprises this report and the entire Governance section including the Chairman’s Governance 
Statement. In accordance with the Financial Conduct Authority’s Listing Rules, the information to be included in the 2020 Annual Report 
and Accounts, where applicable, under LR 9.8.4, is set out in this Directors’ Report. Other information that is relevant to this report, and 
which is incorporated by reference, can be located as follows:

Information

Carbon and greenhouse gas emissions
Corporate Governance Report
Culture
Directors’ service contracts
Employee engagement and involvement
Employee equality, diversity, reward and inclusion
Future developments of the business of the Group
Membership of the Board during the 2020 financial year
Research and development
Stakeholder engagement and Company’s business relationships

Page number

See page 47
See pages 88 to 110
See pages 105 to 108
See page 149
See pages 102 to 105
See pages 50 to 52
See pages 20 to 23
See page 95
See pages 28 to 41
See pages 97 to 105

Corporate
Articles of Association: The Articles of Association may only be amended by special resolution of the shareholders. The current Articles 
are available on our website. A resolution to amend the Articles will be proposed at the forthcoming AGM.

  www.itvplc.com/investors/governance

Auditor: The external auditor for the 2020 financial year was KPMG LLP. The Independent Auditors’ Report starting on page 158 sets out 
the information contained in the Annual Report which has been audited by the external auditor.

In 2019 the Audit and Risk Committee undertook an external audit tender and PricewaterhouseCoopers LLP was proposed as the external 
auditor, with its appointment to take effect from, and including, the 2021 financial year. Accordingly, a resolution to appoint 
PricewaterhouseCoopers LLP as external auditor to the Company from 2021 will be proposed at the forthcoming AGM.

Change of control: No person holds securities in the Company carrying special rights with regard to control of the Company. All of  
the Company’s share schemes contain provisions relating to a change of control. Outstanding awards and options would normally vest  
and become exercisable on a change of control, subject to the satisfaction of any performance conditions and proration for time  
where appropriate. 

Certain of the Group’s debt and derivative instruments have change of control clauses whereby the counterparty can require ITV to repay 
or redeem the instruments in the event of a change of control (although in some cases only if it is accompanied by a credit rating 
downgrade to sub investment grade). The Company is not aware of any other significant agreements to which it is a party that take effect, 
alter or terminate upon a change of control of the Company.

Other agreements: The Company does not have any agreements with any Director or employee that would provide compensation for 
loss of office or employment resulting from change of control following a takeover bid.

Dividends: The Board is not proposing payment of a final dividend for the year ended 31 December 2020. For more information please 
refer to page 58.

Political contributions: It is the Company’s policy not to make cash contributions to any political party. However, within the normal 
activities of the Company’s national and regional news-gathering operations, there may be occasions when an activity might fall within  
the broader definition of ‘political expenditure’ contained within the Companies Act 2006. Shareholder authority for such expenditure was 
given at the 2020 AGM. During 2020 there were no payments made by the Group falling within this definition (2019: nil). The Directors will 
seek to renew this authority at the 2021 AGM.

Branches: Branches of the Group outside the United Kingdom are indicated in the Subsidiary undertakings and investments section on 
pages 241 to 245.

152 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Directors
Appointments: A table showing Directors who served in the year and to the date of this report can be found on page 95. Biographies for 
Directors currently in office can be found on pages 90 and 91 and on our website.

   www.itvplc.com/about/board-of-directors

The Directors may from time to time appoint one or more Directors. Any such Director shall hold office only until the next AGM and shall 
then be eligible for appointment by the Company’s shareholders in accordance with the Corporate Governance Code. Subject to annual 
shareholder approval, Non-executive Directors are appointed for an initial three year period and annually thereafter. Each Director will 
retire and submit themselves for election or re-election at the forthcoming AGM. 

Conflicts of interest: The Board has delegated the authorisation of any conflicts to the Nominations Committee and has adopted a 
Conflicts of Interest Policy. The Board has considered in detail the current external appointments of the Directors that may give rise to  
a situational conflict and has authorised potential conflicts where appropriate. This authorisation can be reviewed at any time but will 
always be subject to annual review. 

Powers including in relation to issuing or buying back shares: Subject to applicable law and the Company’s Articles of Association,  
the Directors may exercise all powers of the Company, including the power to authorise the issue and/or market purchase of the Company’s 
shares (subject to an appropriate authority being given to the Directors by shareholders in a general meeting and any conditions attaching 
to such authority). The Articles and a schedule of Matters Reserved for the Board can be found on our website (below).

At the 2020 AGM, the Directors were given the following authority:

•  to allot a maximum of 1.34 billion shares, representing approximately one-third of the Company’s issued share capital, extending to 

2.68 billion if used for a rights issue;

•  to allot a maximum of 402.5 million shares, without first offering them to existing shareholders in proportion to their holdings, 

representing approximately 10% of the Company’s issued share capital; and

•  to purchase in the market a maximum of 402.5 million shares, representing up to approximately 10% of the Company’s issued  

share capital.

No shares were allotted or bought back under these authorities during the 2020 financial year and up to the date of this report. These 
standard authorities will expire on 24 July 2021 or at the conclusion of the 2021 AGM, whichever is earlier. The Directors will seek to renew 
the authorities at the AGM In 2021. 

Insurance and indemnities: The Company maintains liability insurance for its Directors and officers that is renewed on an annual basis. 
The Company has also entered into deeds of indemnity with its Directors and certain directors of associated companies. A copy of the 
indemnity can be found on our website. The indemnity, which constitutes a qualifying third party indemnity as defined in Section 234 of  
the Companies Act 2006, was in force during the 2020 financial year. 

   www.itvplc.com/investors/governance

Disclosures
Listing Rule 9.8.4 disclosures: There are no disclosures to be made under Listing Rule 9.8.4, other than that the trustee of the Employees’ 
Benefit Trust (EBT) waived its rights to receive dividends on shares it holds which do not relate to restricted shares held under the ITV 
Deferred Share Award Plan.

Financial risk management: The Directors have carried out a robust assessment of the principal and emerging risks facing the Company, 
including in relation to its business model, future performance, solvency and liquidity. Details of our principal risks and associated 
mitigations, together with details of our approach to risk management, are set out on pages 72 to 85. Note 4.3 to the financial statements 
on page 218 gives details of the Group’s financial risk management policies and related exposures. Note 4.3 incorporated by reference and 
deemed to form part of this report.

Going concern: The going concern statement is set out on page 173. The statement is incorporated by reference and deemed to form part 
of this report.

Subsequent events: On 3 March 2021, the UK Government announced a change in the UK corporation tax rate from 19% to 25% with 
effect from 1 April 2023. The rate change has not yet been enacted into law and therefore is not reflected in the deferred tax assets or 
liabilities as at 31 December 2020. The impact on deferred tax assets and liabilities is not expected to be material.

ITV plc  Annual Report and Accounts 2020 

153

Governance Directors’ Report continued

Data: As a part of our business activity, ITV processes large amounts of personal data. ITV recognises that to enable this use of personal 
data to transform our business and to meet the expectations of our viewers, advertisers and colleagues, it is critical that we continue to 
build on our approach to applying privacy in a lawful and ethical way. A programme of work to support this has been led by our Global Data 
Protection Officer. The work includes making improvements to our data governance framework and delivering our data privacy function  
to protect rights, engender trust and make data available for commercial purposes. ITV has a number of policies, procedures and tools in 
place to support this, including our Privacy and Data Protection Policy and an Information Security Policy that governs the processing  
and security of data. Compliance with these policies is mandatory and forms part of the Code of Conduct. All colleagues undergo regular 
training to remind them of their responsibilities under these policies. Privacy and data protection is kept under review by the Audit and  
Risk Committee.

Pensions 
The Company operates a number of pension arrangements which provide retirement and death benefits for colleagues. 

ITV Pension Scheme (the Scheme): The Scheme is predominantly a defined benefit (DB) scheme, which is closed to future accrual, but 
also includes a small defined contribution (DC) section closed to future contributions. 

ITV Pension Scheme Limited (a wholly owned subsidiary of ITV plc) is a corporate trustee and manages the Scheme under a trust which is 
separate from the Company. Members of the trustee board are formally appointed as directors of ITV Pension Scheme Limited. There are 
six directors including the Chair — four appointed by the Company and two nominated by the members. The Company-appointed trustee 
directors include the Chair and two professional independent trustees.

Currently, the trustee has two committees: Investment and Corporate Affairs. The Corporate Affairs Committee is convened as and when 
appropriate for dealing with any corporate activities that may arise. The trustee board and each committee hold regular meetings 
throughout the year at which key issues and more routine business matters are dealt with. A budget is agreed each year. The trustee  
board manages risk through its meeting agendas and has a conflicts of interest policy and a register of interests policy, which are reviewed 
regularly. It is the responsibility of the trustee to have in place appropriate training for its directors and effective committee structures.  
The trustee directors receive regular training throughout the year and also have the support of various professional advisers. The Group 
pensions department helps identify training opportunities. Training is delivered both by attendance at external courses and with targeted 
training to support specific agenda items at the start of the relevant trustee board meeting. Where appropriate, longer training sessions 
are organised. Comprehensive records are kept of all training completed by each trustee director. The trustee board completes regular 
assessments of its advisers.

The Chair confirms in an annual statement that the trustee meets its legal duties in relation to the DC section as required under the 
Pensions Regulator’s Code of Practice 13.

Full valuations are carried out every three years. The latest completed actuarial valuation of the main DB scheme was carried out as at 
1 January 2017. Discussions are in progress relating to the latest actuarial valuation due as at 1 January 2020 and it is expected that the 
process will be completed by 31 March 2021.

ITV Defined Contribution Plan (the Plan): The trust based Plan was established to accept contributions from 1 March 2017 for ex-DB 
members and DC members who transferred from the Scheme. Eligible fixed term and permanent employees are invited to join the Plan 
after completing the required time in the Company’s auto-enrolment (AE) arrangement – the AE Section of the Plan, which was set up on 
1 April 2020. These individuals are given the opportunity to transfer funds from the AE plan and make backdated contributions within 
permitted levels.

ITV DC Trustee Limited (a wholly owned subsidiary of ITV plc) is a corporate trustee and manages the DC assets, which are held under trust 
separately from the Company. Members of the trustee board are formally appointed as directors of ITV DC Trustee Limited. There are five 
directors including the Chair — three appointed by the Company and two nominated by the members. There is currently a vacancy that will 
be filled by 30 June 2021. It is the responsibility of the trustee to have in place appropriate training for its directors. The governance 
framework for managing the Plan and developing the board is in line with that in place for the ITV Pension Scheme. 

The Chair confirms in an annual statement that the trustee meets its legal duties in relation to the DC Plan as required under the Pensions 
Regulator’s Code of Practice 13.

Ulster Television Pension and Assurance Scheme (the UTV Scheme): The UTV Scheme provides DB benefits. It closed to new members 
in 2002 and closed to future accrual with effect from 31 March 2019.

UTV Pension Scheme Limited (a wholly owned subsidiary of ITV plc) is a corporate trustee and manages the DB assets, which are held under 
trust separately from the Company. Members of the trustee board are formally appointed as directors of UTV Pension Scheme Limited. 
There are five directors including the Chair — three appointed by the Company (including a professional trustee as chairman) and two 
nominated by the members. It is the responsibility of the trustee to have in place appropriate training for its directors. The governance 
framework for managing the UTV Scheme and developing the board is in line with that in place for the Scheme.

154 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Full valuations are carried out every three years. The latest completed actuarial valuation was carried out as at 1 July 2017. Discussions are  
in progress relating to the latest actuarial valuation due as at 1 July 2020 and it is expected that the process will be completed by 
30 September 2021. The trustee board has adopted the Pensions Regulator’s integrated risk management framework taking a holistic 
approach and looking at how risks around the employer covenant, funding and investment strategy are all linked and inter-dependent.  
A cashflow driven investment strategy was introduced from March 2018.

The People’s Pension: Since 2013, employers within the Group have been required to enrol all eligible individuals into a pension scheme 
automatically (auto-enrolment). This applies to all eligible individuals who are contracted to work for us, regardless of their contract type 
or tax status (i.e. it applies to workers and not simply employees). For freelancers and employees not eligible to join the DC Plan the 
auto-enrolment plan is provided by a company called The People’s Pension under a master trust which is run by an independent board of 
trustee directors and eligible individuals are enrolled into this arrangement. 

Pension Scheme indemnities: Qualifying pension scheme indemnity provisions, as defined in Section 235 of the Companies Act 2006, 
were in force for the 2020 financial year and remain in force for the benefit of each of the directors of ITV Pension Scheme Limited, ITV  
DC Trustee Limited and UTV Pension Scheme Limited. These indemnity provisions cover, to the extent permitted by law, certain losses or 
liabilities incurred as a director or officer of ITV Pension Scheme Limited, ITV DC Trustee Limited and UTV Pension Scheme Limited.

Shares
Issued share capital: At the date of this report, there were 4,025,409,194 ordinary shares of 10 pence each in issue, all of which are fully 
paid up and quoted on the London Stock Exchange.

Rights: The rights attaching to the Company’s ordinary shares are set out in the Articles of Association. 

Restrictions: There are no restrictions on the transfer of ordinary shares in the capital of the Company other than those which may be 
imposed by law from time to time. The Company is not aware of any agreements between shareholders that may result in restrictions on 
the transfer of securities and/or voting rights. With regard to the deadline for exercising voting rights, votes are exercisable at a general 
meeting of the Company in respect of which the business being voted upon is being heard. Votes may be exercised in person, by proxy or,  
in relation to corporate members, by corporate representatives. The Articles provide a deadline for submission of proxy forms of not less 
than 48 hours before the time appointed for the holding of the meeting or adjourned meeting. However, when calculating the 48-hour 
period, the directors can, and have, decided not to take account of any part of a day that is not a working day. In accordance with the 
Disclosure Guidance and Transparency Rules (DTRs), Persons Discharging Managerial Responsibility are required to seek approval to deal in 
ITV shares. The Company is not aware of any agreements between shareholders that may result in restrictions on the transfer of securities 
and/or voting rights.

Share schemes: Details of employee share schemes are set out in note 4.8 of the Financial Statements. The Company has an Employees’ 
Benefit Trust (EBT) funded by loans to acquire shares for the potential benefit of employees. Details of shares held by the EBT as at 
31 December 2020 are set out in note 4.8. During the year, shares have been released from the EBT in respect of share schemes for 
employees. The trustee of the EBT has the power to exercise all voting rights in relation to any investment (including ordinary shares) held 
within the EBT.

Substantial shareholders: Information regarding interests in voting rights provided to the Company pursuant to the DTRs is published  
on a Regulatory Information Service and on the Company’s website.

As at 9 March 2021, the information in the table below had been received, in accordance with DTR5, from holders of notifiable interests 
(voting rights) in the Company’s issued share capital. However these holdings are likely to have changed since notified to the Company; 
notification of any change is not required until the next applicable threshold is crossed. 

The number of shares is based on announcements made by each relevant shareholder using the Company’s issued share capital at 
that date.

Liberty Global Incorporated Limited
Ameriprise Financial, Inc and its group

% of interest 
in shares

9.90
5.08

Nature of 
interest 
in shares

Total number 
of shares 
as notified

Indirect 398,515,510
Indirect  204,366,654

ITV plc  Annual Report and Accounts 2020 

155

Governance Directors’ Report continued

Statement of Directors’ 
Responsibilities 

The Directors consider that the Annual 
Report and Accounts, taken as a whole,  
is fair, balanced and understandable and 
provides the information necessary for 
shareholders to assess the Group’s  
position and performance, business  
model and strategy. 

Each of the Directors, whose name and 
function are listed on pages 90 and 91, 
confirm that, to the best of their knowledge: 

•  the financial statements, prepared in 
accordance with the applicable set of 
accounting standards, give a true and  
fair view of the assets, liabilities, financial 
position and profit or loss of the 
Company and the undertakings included 
in the consolidation taken as a whole, 
and 

•  the Strategic Report includes a fair 
review of the development and 
performance of the business and the 
position of the Company and the 
undertakings included in the 
consolidation taken as a whole, together 
with a description of the principal risks 
and uncertainties that they face. 

In accordance with Section 418 of the 
Companies Act 2006, the Directors confirm 
that, so far as they are each aware, there  
is no relevant audit information of which  
the Company’s auditor is unaware; and  
each Director has taken all steps that they 
ought to have taken as a Director in order  
to make themselves aware of any relevant 
audit information and to establish that  
the Company’s auditor is aware of  
that information.

The Board has conducted a review of the 
effectiveness of the Group’s systems of 
internal controls, including financial, 
operational and compliance controls,  
for the year ended 31 December 2020.  
In the opinion of the Board, the Company 
has complied with the internal control 
requirements of the UK Corporate 
Governance Code throughout the year, 
maintaining an ongoing process for 
identifying, evaluating and minimising risk.

156 

ITV plc  Annual Report and Accounts 2020

The Directors are responsible for preparing the Annual Report and Accounts and the 
Group and parent Company financial statements in accordance with applicable law and 
regulations. Company law requires the Directors to prepare Group and parent 
Company financial statements for each financial year. Under that law they are required 
to prepare the Group financial statements in accordance with international accounting 
standards in conformity with the requirements of the Companies Act 2006 and 
applicable law. In addition, the Group financial statements are required under the UK 
Disclosure Guidance and Transparency Rules to be prepared in accordance with 
International Financial Reporting Standards adopted pursuant to Regulation (EC) No 
1606/2002 as it applies in the European Union (“IFRSs as adopted by the EU”). They 
have elected to prepare the parent Company financial statements in accordance with 
UK accounting standards, including FRS 101 Reduced Disclosure Framework.

Under company law the Directors must not approve the financial statements unless 
they are satisfied that they give a true and fair view of the state of affairs of the Group 
and parent Company and of their profit or loss for that period. In preparing each of the 
Group and parent Company financial statements, the Directors are required to: 

•  Select suitable accounting policies and then apply them consistently

•  Make judgements and estimates that are reasonable, relevant, reliable  

and prudent

•  For the Group financial statements, state whether they have been prepared in 
accordance with international accounting standards in conformity with the 
requirements of the Companies Act 2006 and International Financial Reporting 
Standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the 
European Union (“IFRSs as adopted by the EU”)

•  For the parent Company financial statements, state whether applicable UK 

accounting standards have been followed, subject to any material departures 
disclosed and explained in the parent company financial statements

•  Assess the Group and parent Company’s ability to continue as a going concern, 

disclosing, as applicable, matters related to going concern and 

•  Use the going concern basis of accounting unless they either intend to liquidate the 

Group or the parent Company or to cease operations, or have no realistic 
alternative but to do so 

The Directors are responsible for keeping adequate accounting records that are 
sufficient to show and explain the parent Company’s transactions and disclose with 
reasonable accuracy at any time the financial position of the parent Company and 
enable them to ensure that its financial statements comply with the Companies Act 
2006. They are responsible for such internal control as they determine is necessary  
to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error, and have general responsibility for taking 
such steps as are reasonably open to them to safeguard the assets of the Group and to 
prevent and detect fraud and other irregularities. 

Under applicable law and regulations, the Directors are also responsible for preparing  
a Strategic Report, Directors’ Report, Directors’ Remuneration Report and Corporate 
Governance Statement that comply with that law and those regulations. 

The Directors are responsible for the maintenance and integrity of the corporate  
and financial information included on the Company’s website. Legislation in the UK 
governing the preparation and dissemination of financial statements may differ  
from legislation in other jurisdictions.

By order of the Board

Chris Kennedy
Group CFO
9 March 2021 
ITV plc 
Registered Number: 4967001

> Financial Statements 

Financial Statements 

In this  
section 

The financial statements have been presented in a style that attempts to make them less complex and 
more relevant to shareholders and other stakeholders. We have grouped the note disclosures into five 
sections: ‘Basis of Preparation’, ‘Results for the Year’, ‘Operating Assets and Liabilities’, ‘Capital Structure and 
Financing Costs’ and ‘Other Notes’. Each section sets out the accounting policies applied in producing the 
relevant notes, along with details of any key judgements and estimates used. The purpose of this format  
is to provide readers with a clearer understanding of what drives financial performance of the Group.  
The aim of the text in boxes is to provide commentary on each section, or note, in plain English. 

Keeping  
it simple 

Notes to the financial statements provide information required by statute, accounting standards or  
Listing Rules to explain a particular feature of the financial statements. The notes are a part of the financial 
statements and will also provide explanations and additional disclosure to assist readers’ understanding  
and interpretation of the Annual Report and the financial statements. 

Contents 

Independent Auditor’s Report to the members of ITV plc only 

Primary Statements 
Consolidated Income Statement 
Consolidated Statement of Comprehensive Income 
Consolidated Statement of Financial Position 
Consolidated Statement of Changes in Equity 
Consolidated Statement of Cash Flows 

Section 1: Basis of Preparation 

Section 2: Results for the Year 
2.1 Profit before tax 
2.2 Exceptional items 
2.3 Taxation 
2.4 Earnings per share 

Section 3: Operating Assets and Liabilities 
3.1 Working capital 
3.2 Property, plant and equipment 
3.3 Intangible assets 
3.4 Acquisitions 
3.5 Investments 
3.6 Provisions 
3.7 Pensions 

Section 4: Capital Structure and Financing Costs 
4.1 Net debt 
4.2 Borrowings 
4.3 Managing market risks: derivative financial instruments 
4.4 Net financing costs 
4.5 Fair value hierarchy 
4.6 Lease liabilities 
4.7 Equity 
4.8 Share-based compensation 

Section 5: Other Notes 
5.1 Related party transactions 
5.2 Contingent assets and liabilities 
5.3 Subsequent events 
5.4 Subsidiaries exempt from audit 

ITV plc Company Financial Statements 

Notes to the ITV plc Company Financial Statements 

158 

167 
167 
168 
169 
170 
172 

173 

177 
177 
183 
184 
187 

189 
189 
194 
196 
201 
203 
203 
205 

214 
214 
216 
218 
222 
223 
225 
226 
227 

229 
229 
230 
230 
231 

232 

234 

ITV plc  Annual Report and Accounts 2020 

157
157 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
Financial Statements 

Independent Auditor’s Report to the 
members of ITV plc 

1 Our opinion is unmodified  
We have audited the financial statements of ITV plc (“the Company”) for the year ended 31 December 2020 which comprise the consolidated 
income statement, consolidated statement of comprehensive income, consolidated statement of financial position, consolidated statement  
of changes in equity, consolidated statement of cash flows, company balance sheet, company statement of changes in equity, and the related 
notes, including the accounting policies throughout the financial statements.  

In our opinion:   

•  the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as at 31 December 2020  

and of the Group’s profit for the year then ended;   

•  the Group financial statements have been properly prepared in accordance with international accounting standards in conformity with the 

requirements of the Companies Act 2006;   

•  the parent Company financial statements have been properly prepared in accordance with UK accounting standards, including FRS 101 

Reduced Disclosure Framework; and   

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group 

financial statements, Article 4 of the IAS Regulation to the extent applicable.   

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities are 
described below. We believe that the audit evidence we have obtained is a sufficient and appropriate basis for our opinion. Our audit opinion  
is consistent with our report to the Audit and Risk Committee.   

We were first appointed as auditor by the directors in December 2003 prior to the Company becoming the parent company of the now ITV 
Group on 2 February 2004. The period of total uninterrupted engagement is for the 17 financial years ended 31 December 2020. We have 
fulfilled our ethical responsibilities under, and we remain independent of the Group in accordance with, UK ethical requirements including the 
FRC Ethical Standard as applied to listed public interest entities. No non-audit services prohibited by that standard were provided.  

2  Key audit matters: our assessment of risks of material misstatement 
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial statements and 
include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which had 
the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team.  
We summarise below the key audit matters, in decreasing order of audit significance, in arriving at our audit opinion above, together with our 
key audit procedures to address those matters and, as required for public interest entities, our results from those procedures. These matters 
were addressed, and our results are based on procedures undertaken, in the context of, and solely for the purpose of, our audit of the financial 
statements as a whole, and in forming our opinion thereon, and consequently are incidental to that opinion, and we do not provide a separate 
opinion on these matters. 

Going concern: Risk vs 2019: New 
Refer to page 118 (Audit and Risk Committee report), pages 173 and 174 (accounting policy) and pages 173 and 174 (financial disclosures) 

The risk  

Our response 

Disclosure quality 
The financial statements explain how the Board has formed a 
judgement that it is appropriate to adopt the going concern basis of 
preparation for the Group and parent Company. 

That judgement is based on an evaluation of the inherent risks to the 
Group’s and Company’s business model and how those risks might 
affect the Group’s and Company’s financial resources or ability to 
continue operations over a period of at least a year from the date of 
approval of the financial statements.  

The risks most likely to adversely affect the Group’s and Company’s 
available financial resources and/or metrics relevant to debt 
covenants over this period were:  

•  A prolonged downturn in the television advertising market; 
•  Cancellation or inability to re-commission a number of key formats, 

alongside a lack of growth in the new formats in the Studios 
business; 

•  Significant increase in the Group’s pension funding obligations; 
•  Significantly larger than estimated cash settlements for ongoing 

litigations and earnout payments. 

We considered whether these risks could plausibly affect the liquidity 
or covenant compliance in the going concern period by assessing the 
directors’ sensitivities over the level of available financial resources 
and covenant thresholds indicated by the Group’s financial forecasts 
taking account of severe, but plausible, adverse effects that could 
arise from these risks individually and collectively. 

Our procedures also included:   

•  Funding assessment: assessment of the financing arrangements 
currently in place and the actions taken by the Group, including 
covenant waivers, and headroom in existing facilities; 

•  Historical comparisons: assessment of the directors’ track record 
of forecasts vs actual cashflows by analysing actual results for the 
past five years against forecasts for those periods;  

•  Key dependency assessment: identification of critical factors in 

determining whether there is a risk of failure with reference to our 
knowledge of the business and the audit work performed on the 
areas such as revenue, earnout liabilities, pensions, litigation and 
principal risks. We used our knowledge of inter-dependencies in our 
assessment of the severe but plausible downside. 

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The risk for our audit was whether or not those risks were such  
that they amounted to a material uncertainty that may have cast 
significant doubt about the Group’s ability to continue as a going 
concern. Had they been such, then that fact would have been 
required to have been disclosed. 

•  Sensitivity analysis: considering sensitivities over the level of 
available financial resources indicated by the Group’s financial 
forecasts taking account of plausible (but not unrealistic) adverse 
effects that could arise from these risks individually and collectively;  

•  Benchmarking assumptions: critically assessing the key 

assumptions in the base and downside scenarios in relation to 
specific risks with reference to market trends (for advertising, as  
well as scripted and non-scripted Studios productions), third-party 
economic forecasts and ITV’s performance in period, assessment of 
secured bookings underpinning revenue forecasts, and our findings 
in relation to the work performed on other areas of the audit such 
as pensions, earnout liabilities and litigations.  

•  Evaluating directors’ intent: evaluating the achievability of the 
actions the directors consider they would take to improve the 
position should the risks materialise, which included: reducing the 
programming budget, capital and investment expenditure; 
suspending payment of discretionary bonuses; and further 
reductions in operational and overhead costs, taking into account 
the extent to which the directors can control the timing and 
outcome of these. 

•  Assessing transparency: considering whether the going concern 
disclosure in Section 1 to the financial statements gives a full and 
accurate description of the Directors’ assessment of going concern, 
including the identified risks, dependencies, and related sensitivities. 

Our results:  

We found the going concern disclosure indicating no material 
uncertainty to be acceptable (2019 result: acceptable). 

Total Advertising Revenue: £1,577 million (2019: £1,768 million) Risk vs 2019: ◄►,  
Refer to page 120 (Audit and Risk Committee report), pages 177 and 178 (accounting policy) and pages 178 to 180 (financial disclosures) 

The risk 

Accounting treatment  
The majority of the Group’s advertising revenue is subject to 
regulation under Ofcom’s Contract Rights Renewal system (‘CRR’).  
CRR works by ensuring that the annual share of TV advertising that 
will be placed with the Group by each advertising agency can change 
in relation to the viewing figures for commercial television that it 
delivers. The CRR system, the pricing of the annual contractual 
arrangements with advertising agencies and the details of each 
advertising campaign, together with the related processes and 
controls, are complex. 

Our risk relates to the largest component of total advertising –  
spot advertising. 

In particular, the complexity of the pricing mechanism means it is 
possible for a difference to arise between the price received by the 
Group for an advertising campaign and the value it delivered, mainly 
as a result of the actual viewing figures differing from the expected 
level for the campaign. Where the Group has over-delivered viewers 
this is referred to as a ‘deal credit’, or a ‘deal debt’ where delivery  
has fallen short. Rather than the price paid for that campaign  
being adjusted at the end of the campaign, these differences are 
accumulated for each agency and then taken into account when 
agreeing either future campaigns or the annual contract. A net deal 
debt position with an agency is recorded in the Group’s accounts, as a 
liability reflecting the agency’s contractual entitlement to an airtime 
credit. Net deal credit positions are not recognised.   

Our response 

Our procedures included:   

•  Control operation: testing of controls, assisted by our own IT 
specialists, including those over: segregation of duties; input of 
annual deal terms with agencies; input of individual campaigns’ 
terms and pricing; link to transmission/viewer data; invoicing post 
transmission and the system generated calculation of deal debt for 
each campaign.   

•  Tests of details: challenging the year-end deal debt positions based 

on comparison with customers’ correspondence, contracts and 
agreed terms of business. 

•  Tests of details: agreeing invoices to subsequent cash receipts on  

a sample basis.  

•  Assessing disclosures: assessing the adequacy of the Group's 
disclosures in respect of the accounting policy on revenue 
recognition.  

Our results:   

•  From the evidence we obtained we found the resulting amount  

of recorded spot advertising to be acceptable (2019: acceptable).  

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Spot advertising as the main component of total advertising is 
therefore considered a significant risk due to:   

•  The complexity of contractual agreements with advertising 

agencies;   

•  The complexity of the systems and processes of control used to 

record revenue; and   

•  The judgement involved in determining any deal debt liability at the 

period end.   

Earnout liability: £164 million (2019: £165 million) Risk vs 2019: ◄► 
Refer to page 119 (Audit and Risk Committee report), page 192 (accounting policy) and page 192 (financial disclosures) 

The risk 

Our response 

Subjective estimate 
Acquisition-related liabilities include performance based, 
employment-linked earnouts which are estimated future payments 
to previous owners of the businesses acquired by the Group (the 
“earnout liability”). The estimated future payments are often based 
on a multiple of profits of the acquired entity. The most significant 
earnout relates to the acquisition of Talpa Media in 2015. The 
earnout period ended on 31 March 2020, with the liability for the 
final payout calculated based on a multiple of average EBITDA for 
the three year period ended 31 December 2019 under the terms of 
the Sales & Purchase Agreement (the “SPA”). 

Due to the size of the business and the multiple applied, the earnout 
liability at 31 December 2020 is material to the Group financial 
statements. There is judgement involved in relation to the 
interpretation under the SPA of certain transactions for the purposes 
of the earnout calculation including the treatment of the insured 
trade receivable. 

Whilst the earnout period has ended, the final payment has not  
yet been made as the parties are still in dispute over the treatment 
of certain transactions under the SPA, an external arbiter was 
appointed in the year.  

The effect of these matters is that, as part of our risk assessment,  
we determined that the Talpa earnout liability has a high degree  
of estimation uncertainty, with a potential range of reasonable 
outcomes greater than our materiality for the financial statements 
as a whole, and possibly many times that amount. The financial 
statements (note 3.1.5) disclose the range estimated by the Group. 

We performed the tests below rather than seeking to rely on any of 
the group’s controls because the nature of the balance is such that we 
would expect to obtain audit evidence primarily through the detailed 
procedures described. 

Our procedures included:   

•  Enquiry of external advisors: assessing correspondence and 

discussions with the Group’s external advisors in relation to the 
merits of the treatments of items under discussion with the 
previous owners in the calculation of the estimated liability, and 
whether there is any new information which indicates that the 
assumptions used in the calculation of the estimate are no longer 
appropriate. 

•  Tests of details: assessing whether the basis of the calculation  
of the earnout payment remains appropriate with reference  
to the terms of the Sale and Purchase Agreement and latest 
correspondence between the parties on the matter. We challenged 
the directors on their treatment of certain transactions including 
the insured trade receivable for the purpose of the calculation with 
reference to the contract terms. 

•  Assessing transparency: assessing the adequacy of the Group’s 

disclosures in relation to the earnout liability.  

Our results:   

We found the resulting estimate of the earnout liability and the 
related disclosures to be acceptable (2019: acceptable).  

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Gross defined benefit pension scheme obligations £4,120 million (2019: £4,037 million) Risk vs 2019: ◄►  
Refer to page 120 (Audit and Risk Committee report), pages 205 and 206 (accounting policy) and pages 206 to 213 (financial disclosures) 

The risk 

Subjective valuation  
Significant estimates are made in determining the key assumptions 
used in valuing the Group's gross defined benefit pension scheme 
obligations. When making these assumptions the directors take 
independent actuarial advice relating to their appropriateness.   

The valuation of the gross defined benefit pension scheme 
obligations is considered a significant risk given the quantum of  
the gross defined benefit pension scheme obligations and that a 
small change in assumptions can have a material financial impact  
on the Group.   

The effect of these matters is that, as part of our risk assessment,  
we determined that the gross defined benefit pension scheme 
obligations have a high degree of estimation uncertainty, with a 
potential range of reasonable outcomes greater than our materiality 
for the financial statements as a whole, and possibly many times 
that amount. The financial statements (note 3.7) disclose the 
sensitivity estimated by the Group. 

Our response 

Our procedures included:   

•  Benchmarking assumptions: challenging the key assumptions 

applied in determining the Group's gross defined benefit pension 
scheme obligations, being the discount rate, inflation rate and 
mortality/life expectancy against externally derived data, with the 
support of our own actuarial specialists.  

•  Assessing disclosures: assessing the adequacy of the Group’s 

disclosures in respect of the sensitivity of the gross defined benefit 
pension scheme obligations to these assumptions.   

Our results:    

From the evidence we obtained we found the resulting valuation  
of the gross defined benefit pension scheme obligations to be 
acceptable (2019: acceptable). 

Recoverability of the parent Company’s investment in, and amounts due from, its subsidiaries Investment carrying value £2,733 million 
(2019: £2,733 million), and amounts due from subsidiaries £4,291 million (2019: £4,541 million) Risk vs 2019: ◄► 
Refer to page 236 (accounting policy and financial disclosures) 

The risk 

Our response 

Low risk, high value  
The carrying amount of the parent Company’s investments in, and 
amounts due from, its subsidiaries represents 36% and 57% (2019: 
37% and 61%) of the Company’s total assets respectively. Their 
recoverability is not at a high risk of significant misstatement or 
subject to significant judgement. However, due to their materiality  
in the context of the parent Company financial statements, this is 
considered to be the area that had the greatest effect on our overall 
parent Company audit. 

We performed the tests below rather than seeking to rely on any of 
the group’s controls because the nature of the balance is such that we 
would expect to obtain audit evidence primarily through the detailed 
procedures described. 

Our procedures included: 

•  Tests of details: comparing the carrying amount of 100% of 

investments with the relevant subsidiaries’ draft balance sheet to 
identify whether their net assets, being an approximation of their 
minimum recoverable amount, were in excess of their carrying 
amount; assessing 100% of amounts due from subsidiaries to 
identify, with reference to the relevant debtors’ draft balance  
sheet, whether they have a positive net asset value and therefore 
coverage of the debt owed, and assessing, where relevant,  
whether those subsidiaries have historically been profit-making.  

Our results:  

We found the carrying amounts of investments and the of 
intercompany receivables to be acceptable (2019: acceptable). 

We continue to perform procedures over non-advertising revenue. However, following completion of our procedures, we have not identified 
revenue recognition complexities that required additional audit effort. We therefore have not assessed this as one of the most significant risks 
in our current year audit and, therefore, it is not separately identified in our report this year.

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Independent Auditor’s Report to the 
members of ITV plc  continued 

3 Our application of materiality and an overview of the scope of our audit  
Materiality for the Group financial statements as a whole was set at £19.0m (2019: £23.0m) determined with reference to a benchmark of the 
88% of the three year average of the Group’s normalised profit before tax averaged across 3 years. In 2020, materiality represents 4.8% of this 
benchmark of £395m, (2019: 4.9% of Group profit before tax normalised to exclude a gain on sale of non-current assets, of £468m).  

Performance materiality was set at 75% (2019: 75%) of materiality for the financial statements as a whole, which equated to £14.25m (2019: 
£17.25m) for the group and £13.5m (2019: £16.5m) for the parent company. We applied this percentage in our determination of performance 
materiality because we did not identify any factors indicating an elevated level of risk.  

In line with our audit methodology, our procedures on individual account balances and disclosures were performed to a lower threshold, 
performance materiality, so as to reduce to an acceptable level the risk that individually immaterial misstatements in individual account 
balances add up to a material amount across the Financial Statements as a whole.  

Materiality for the parent Company financial statements as a whole was set at £18.0m (2019: £22.0m), determined with reference to a 
benchmark of the company total assets, of which it represents 0.2% (2019: 0.3%). 

We agreed to report to the Audit and Risk Committee any corrected or uncorrected identified misstatements exceeding £0.95m (2019: £1.15m), 
in addition to other identified misstatements that warranted reporting on qualitative grounds. 

Scoping and coverage 

 Revenue

Full scope audit 

78%

Specified risk-based
audit procedures 

Out of scope 

9%

13%

 Profit before tax
Full scope audit 

Specified risk-based
audit procedures 

Out of scope 

94%

2%

4%

 Total assets

Full scope audit 

89%

Specified risk-based
audit procedures 

Out of scope 

6%

5%

Of the Group's 6 (2019: 6) components, we subjected 3 (2019: 3) to full scope audits for Group purposes and 2 (2019: 2) to specified risk-focused 
audit procedures. The latter were not individually financially significant enough to require a full scope audit for Group purposes, but did present 
specific individual risks that needed to be addressed. For these 2 components, specified risk-focused procedures were performed over revenue, 
stock, contract assets and liabilities, debtors and cash. 

For the remaining component, we performed analysis at an aggregated Group level to re-examine our assessment that there were no 
significant risks of material misstatement within the component. The Group team performed procedures on the items excluded from 
normalised Group profit before tax. 

The Group audit team approved the component materiality levels, which ranged from £3 million to £18.0 million (2019: £2.5 million to  
£22.0 million), having regard to the mix of size and risk profile of the Group across the components. The work on 3 of the 6 components  
(2019: 3 of the 6 components) was performed by component auditors and the rest, including the audit of the parent company, was performed 
by the Group team. 

Detailed audit instructions were sent to the component auditors. These instructions covered the significant audit areas that should be covered 
by these audits (which included the relevant risks of material misstatement detailed above) and set out the information required to be reported 
back to the Group audit team. Virtual meetings were held with component auditors throughout the audit. At these meetings, the findings 
reported to the Group team were discussed in more detail, and any further work required by the Group team was then performed by the 
component auditor. 

Together the above audit and the specified audit procedures covered 87% (2019: 86%) of Group revenue, 96% (2019: 97%) of Group profit 
before taxation; and 95% (2019: 92%) of total Group assets. 

4 Going concern  
The Directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Group or the Company 
or to cease their operations, and as they have concluded that the Group’s and the Company’s financial position means that this is realistic.  
They have also concluded that there are no material uncertainties that could have cast significant doubt over their ability to continue as a going 
concern for at least a year from the date of approval of the financial statements (“the going concern period”). 

An explanation of how we evaluated the directors’ assessment of going concern is set out in the related key audit matter in section 2 of this report. 

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Our conclusions based on this work: 

•  we consider that the directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate; 

•  we have not identified, and concur with the directors’ assessment that there is not, a material uncertainty related to events or conditions 

that, individually or collectively, may cast significant doubt on the Group’s or Company's ability to continue as a going concern for the going 
concern period; 

•  we have nothing material to add or draw attention to in relation to the directors’ statement in Note 1 to the financial statements on the use 
of the going concern basis of accounting with no material uncertainties that may cast significant doubt over the Group and Company’s use  
of that basis for the going concern period, and we found the going concern disclosure in note 1 to be acceptable; and 

•  the related statement under the Listing Rules set out on page 153 is materially consistent with the financial statements and our audit 

knowledge. 

However, as we cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with 
judgements that were reasonable at the time they were made, the above conclusions are not a guarantee that the Group or the Company will 
continue in operation.  

5 Fraud and breaches of laws and regulations – ability to detect 

Identifying and responding to risks of material misstatement due to fraud  

To identify risks of material misstatement due to fraud (“fraud risks”) we assessed events or conditions that could indicate an incentive or 
pressure to commit fraud or provide an opportunity to commit fraud. Our risk assessment procedures included: 

•  Enquiring of directors, the audit committee, internal audit and inspection of policy documentation as to the Group’s high-level policies  
and procedures to prevent and detect fraud, including the internal audit function, and the Group’s channel for “whistleblowing”, as well  
as whether they have knowledge of any actual, suspected or alleged fraud. 

•  Reading Board, and audit committee minutes. 

•  Considering remuneration incentive schemes and performance targets for management and directors, including the EPS target for 

management remuneration. 

•  Using analytical procedures to identify any unusual or unexpected relationships 

We communicated identified fraud risks throughout the audit team and remained alert to any indications of fraud throughout the audit.  
This included communication from the group to component audit teams of relevant fraud risks identified at the Group level and request to 
component audit teams to report to the Group audit team any instances of fraud that could give rise to a material misstatement at group. 

As required by auditing standards, and taking into account possible pressures to meet profit targets, recent revisions to guidance, and our 
overall knowledge of the control environment, we perform procedures to address the risk of management override of controls and the risk  
of fraudulent revenue recognition, in particular the risk that advertising revenue and non-advertising revenue is recorded in the wrong period 
and the risk that Group and component management may be in a position to make inappropriate accounting entries, and the risk of bias in 
accounting estimates and judgements such as revenue recognition, impairment of assets, provisions for onerous contracts, and acquisition-
related liabilities. 

Further detail in respect of total advertising revenue is set out in the key audit matter disclosures in section 2 of this report 

In determining the audit procedures we took into account the results of our evaluation and testing of the operating effectiveness of the  
Group-wide fraud risk management controls. We did not identify any additional fraud risks. 

We also performed procedures including:  

•  Identifying journal entries to test for all full scope components based on risk criteria and comparing the identified entries to supporting 

documentation. These included unusual account pairings and those posted to unusual accounts. 

•  Challenging the year-end deal debt positions based on comparison with customers’ correspondence and agreed terms of business. 

•  Testing that the revenue is recognised post transmission by testing IT controls and by agreeing invoices to subsequent cash receipts on  

a sample basis.

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Identifying and responding to risks of material misstatement due to non-compliance with laws and regulations 

We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements from  
our general commercial and sector experience and through discussion with the directors and other management (as required by auditing 
standards), and from inspection of the Group’s regulatory and legal correspondence and discussed with the directors and other management 
the policies and procedures regarding compliance with laws and regulations. We communicated identified laws and regulations throughout  
our team and remained alert to any indications of non-compliance throughout the audit. This included communication from the group to 
component audit teams of relevant laws and regulations identified at the Group level, and a request for component auditors to report  
to the group team any instances of non-compliance with laws and regulations that could give rise to a material misstatement at group. 

The potential effect of these laws and regulations on the financial statements varies considerably. 

Firstly, the Group is subject to laws and regulations that directly affect the financial statements including financial reporting legislation 
(including related companies legislation), distributable profits legislation, taxation legislation and we assessed the extent of compliance with 
these laws and regulations as part of our procedures on the related financial statement items. 

Secondly, the Group is subject to many other laws and regulations where the consequences of non-compliance could have a material effect on 
amounts or disclosures in the financial statements, for instance through the imposition of fines or litigation or the loss of the Group’s license  
to operate. We identified the following areas as those most likely to have such an effect: broadcasting and media regulations, anti-trust and 
competition law compliance, anti-bribery and corruption, data privacy and health and safety recognising the nature of the Group’s activities.  
Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the directors 
and other management and inspection of regulatory and legal correspondence, if any. Therefore if a breach of operational regulations is not 
disclosed to us or evident from relevant correspondence, an audit will not detect that breach. 

We discussed with the audit committee matters related to actual or suspected breaches of laws or regulations, for which disclosure  
is not necessary, and considered any implications for our audit.  

Context of the ability of the audit to detect fraud or breaches of law or regulation 

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the 
financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, the 
further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements, the less 
likely the inherently limited procedures required by auditing standards would identify it.   

In addition, as with any audit, there remained a higher risk of non-detection of fraud, as these may involve collusion, forgery, intentional 
omissions, misrepresentations, or the override of internal controls. Our audit procedures are designed to detect material misstatement. We  
are not responsible for preventing non-compliance or fraud and cannot be expected to detect non-compliance with all laws and regulations. 

6 We have nothing to report on the other information in the Annual Report  
The directors are responsible for the other information presented in the Annual Report together with the financial statements. Our opinion  
on the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, except as explicitly 
stated below, any form of assurance conclusion thereon.   

Our responsibility is to read the other information and, in doing so, consider whether, based on our financial statements audit work, the 
information therein is materially misstated or inconsistent with the financial statements or our audit knowledge. Based solely on that work  
we have not identified material misstatements in the other information.  

Strategic report and directors’ report  
Based solely on our work on the other information: 

•  we have not identified material misstatements in the strategic report and the directors’ report; 

•  in our opinion the information given in those reports for the financial year is consistent with the financial statements; and 

•  in our opinion those reports have been prepared in accordance with the Companies Act 2006.  

Directors’ remuneration report  
In our opinion the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies  
Act 2006.  

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Disclosures of emerging and principal risks and longer-term viability  
We are required to perform procedures to identify whether there is a material inconsistency between the directors’ disclosures in respect  
of emerging and principal risks and the viability statement, and the financial statements and our audit knowledge. 

Based on those procedures, we have nothing material to add or draw attention to in relation to:   

•  the directors’ confirmation within the viability statement on page 85 that they have carried out a robust assessment of the emerging and 

principal risks facing the Group, including those that would threaten its business model, future performance, solvency and liquidity;   

•  the Principal and Emerging Risks disclosures describing these risks and how emerging risks are identified, and explaining how they are being 

managed and mitigated; and   

•  the directors’ explanation in the viability statement of how they have assessed the prospects of the Group, over what period they have done 
so and why they considered that period to be appropriate, and their statement as to whether they have a reasonable expectation that the 
Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any related 
disclosures drawing attention to any necessary qualifications or assumptions.   

We are also required to review the viability statement, set out on page 85 under the Listing Rules. Based on the above procedures, we have 
concluded that the above disclosures are materially consistent with the financial statements and our audit knowledge. 

Our work is limited to assessing these matters in the context of only the knowledge acquired during our financial statements audit. As we 
cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with judgements that 
were reasonable at the time they were made, the absence of anything to report on these statements is not a guarantee as to the Group’s and 
Company’s longer-term viability. 

Corporate governance disclosures  
We are required to perform procedures to identify whether there is a material inconsistency between the directors’ corporate governance 
disclosures and the financial statements and our audit knowledge. 

Based on those procedures, we have concluded that each of the following is materially consistent with the financial statements and our audit 
knowledge:    

•  the directors’ statement that they consider that the annual report and financial statements taken as a whole is fair, balanced and 

understandable, and provides the information necessary for shareholders to assess the Group’s position and performance, business model 
and strategy;  

•  the section of the annual report describing the work of the Audit Committee, including the significant issues that the audit committee 

considered in relation to the financial statements, and how these issues were addressed; and 

•  the section of the annual report that describes the review of the effectiveness of the Group’s risk management and internal control systems. 

We are required to review the part of Corporate Governance Statement relating to the Group’s compliance with the provisions of the UK 
Corporate Governance Code specified by the Listing Rules for our review. We have nothing to report in this respect. 

Based solely on our work on the other information described above: 

•  with respect to the Corporate Governance Statement disclosures about internal control and risk management systems in relation to 

financial reporting processes and about share capital structures: 

•  we have not identified material misstatements therein; and 

•  the information therein is consistent with the financial statements; and 

•  in our opinion, the Corporate Governance Statement has been prepared in accordance with relevant rules of the Disclosure Guidance and 

Transparency Rules of the Financial Conduct Authority. 

7 We have nothing to report on the other matters on which we are required to report by exception  
Under the Companies Act 2006, we are required to report to you if, in our opinion: 

•  adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not been received from 

branches not visited by us; or   

•  the parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the 

accounting records and returns; or   

•  certain disclosures of directors’ remuneration specified by law are not made; or   

•  we have not received all the information and explanations we require for our audit.   

We have nothing to report in these respects. 

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Independent Auditor’s Report to the 
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8 Respective responsibilities  

Directors’ responsibilities  
As explained more fully in their statement set out on page 156, the directors are responsible for: the preparation of the financial statements 
including being satisfied that they give a true and fair view; such internal control as they determine is necessary to enable the preparation of 
financial statements that are free from material misstatement, whether due to fraud or error; assessing the Group and parent Company’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and using the going concern basis of 
accounting unless they either intend to liquidate the Group or the parent Company or to cease operations, or have no realistic alternative  
but to do so.   

Auditor’s responsibilities   
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue our opinion in an auditor’s report. Reasonable assurance is a high level of assurance, but does not 
guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements  
can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of the financial statements.   

A fuller description of our responsibilities is provided on the FRC’s website at www.frc.org.uk/auditorsresponsibilities.    

9 The purpose of our audit work and to whom we owe our responsibilities  
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit 
work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in an auditor’s 
report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the 
Company and the Company’s members, as a body, for our audit work, for this report, or for the opinions we have formed.  

Paul Sawdon (Senior Statutory Auditor)  
for and on behalf of KPMG LLP, Statutory Auditor  
Chartered Accountants   
15 Canada Square 
London 
E14 5GL 

9 March 2021

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Financial Statements 

Consolidated Income Statement 

For the year ended 31 December 

Revenue 
Operating costs 
Operating profit 

Presented as: 
Earnings before interest, tax and amortisation (EBITA) before exceptional items 
Operating exceptional items 
Amortisation and impairment 
Operating profit 

Financing income 
Financing costs 

Net financing costs 
Share of profits of joint ventures and associated undertakings 
Gain on sale of non-current assets (exceptional items) 
Profit before tax 
Taxation 
Profit for the year 

Profit attributable to: 
Owners of the Company 
Non-controlling interests 

Profit for the year 

Earnings per share 
Basic earnings per share 
Diluted earnings per share 

Note 

2.1 

2.1 
2.2 
3.3, 3.5 

4.4 
4.4 

4.4 
3.5 
2.2, 3.2 

2.3 

4.7.6 

2.4 
2.4 

 2020 
£m 

2,781 
(2,425) 
356 

 2019 
£m 

3,308 
(2,773) 
535 

561 
(118) 
(87) 
356 

2 
(46) 

(44) 
9 
4 
325 
(44) 
281 

285 
(4) 

281 

7.1p 
7.1p 

693 
(84) 
(74) 
535 

12 
(80) 

(68) 
1 
62 
530 
(52) 
478 

473 
5 

478 

11.8p 
11.8p 

ITV plc  Annual Report and Accounts 2020 

167
167 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
> Primary Statements 

Consolidated Statement of Comprehensive Income 

For the year ended 31 December 

Profit for the year 

Other comprehensive loss: 
Items that are or may be reclassified to profit or loss 
Revaluation of financial assets 
Net loss on cash flow hedges and costs of hedging  
Exchange differences on translation of foreign operations (net of hedging) 
Items that will never be reclassified to profit or loss 
Remeasurement gains/(losses) on defined benefit pension schemes 
Income tax (charge)/credit on items that will never be reclassified 
Other comprehensive loss for the year, net of income tax 
Total comprehensive income for the year 

Total comprehensive income attributable to: 
Owners of the Company 
Non-controlling interests 
Total comprehensive income for the year 

Note 

4.7.4 
4.7.3 
4.7.3 

3.7 
2.3 

4.7.6 

 2020 
£m 

281 

4 
(6) 
(19) 

5 
(1) 
(17) 
264 

268 
(4) 
264 

 2019 
£m 

478 

9 
(17) 
(11) 

(134) 
20 
(133) 
345 

340 
5 
345 

168 

ITV plc  Annual Report and Accounts 2020

168 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  

Consolidated Statement of Financial Position 

Non-current assets 
Property, plant and equipment 
Intangible assets 
Investments in joint ventures, associates and equity investments 
Derivative financial instruments 
Distribution rights 
Contract assets 
Defined benefit pension surplus 
Other pension asset 
Deferred tax asset 

Current assets 
Programme rights and other inventory 

Trade and other receivables due within one year 
Trade and other receivables due after more than one year 

Trade and other receivables 
Contract assets 
Current tax receivable 
Derivative financial instruments 
Cash and cash equivalents 

Current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 

Trade and other payables due within one year 
Trade payables due after more than one year 

Trade and other payables 
Contract liabilities 
Current tax liabilities 
Provisions 

Net current assets 
Non-current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 
Defined benefit pension deficit 
Deferred tax liabilities 
Other payables 
Provisions 

Net assets 

Attributable to equity shareholders of the parent company 
Share capital 
Share premium 
Merger and other reserves 
Translation reserve 
Fair value reserve 
Retained earnings 
Total equity attributable to equity shareholders of the parent company 
Non-controlling interests 
Total equity 

Note 

3.2 
3.3 
3.5 
4.3 
3.1.2 
3.1.6 
3.7 
3.7 
2.3 

3.1.1 
3.1.3 
3.1.3 

3.1.6 
2.3 
4.3 
4.1 

4.1, 4.2 
4.6 
4.3 
3.1.4 
3.1.5 

3.1.6 
2.3 
3.6 

4.1, 4.2 
4.6 
4.3 
3.7 
2.3 
3.1.5 
3.6 

4.7.1 
4.7.1 
4.7.2 
4.7.3 
4.7.4 
4.7.5 

4.7.6 

31 December 
 2020 
£m 

31 December 
 2019 
£m 

285 
1,545 
77 
2 
18 
7 
22 
62 
34 
2,052 

308 
458 
46 
504 
409 
6 
6 
668 
1,901 

(7) 
(22) 
(7) 
(959) 
(54) 
(1,013) 
(271) 
(25) 
(59) 
(1,404) 
497 

(1,078) 
(83) 
(24) 
(110) 
(20) 
(61) 
(22) 
(1,398) 
1,151 

403 
174 
224 
7 
18 
296 
1,122 
29 
1,151 

269 
1,592 
52 
– 
22 
3 
17 
58 
47 
2,060 

323 
413 
63 
476 
442 
15 
6 
246 
1,508 

(10) 
(25) 
(5) 
(917) 
(61) 
(978) 
(219) 
(81) 
(2) 
(1,320) 
188 

(1,016) 
(64) 
(43) 
(162) 
(29) 
(51) 
(5) 
(1,370) 
878 

403 
174 
224 
32 
14 
1 
848 
30 
878 

169
169 

The accounts were approved by the Board of Directors on 9 March 2021 and were signed on its behalf by:
Chris Kennedy  
Group Chief Financial Officer 

ITV plc  Annual Report and Accounts 2020 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements 

Consolidated Statement of Changes in Equity  

Attributable to equity shareholders of the parent company 

Share 
capital 
£m 

403 

Note 

4.7 

Share 
premium 
£m 

Merger 
and other 
reserves 
£m 

Translation 
reserve 
£m 

Fair value 
 reserve 
£m 

Retained 
earnings 
£m 

174 

224 

32 

14 

1 

Non- 
controlling 
interests 
£m 

30 

Total 
£m 

848 

Total 
equity 
£m 

878 

Balance at 1 January 2020 
Total comprehensive income/(loss)  
for the year 
Profit/(loss) for the year 
Other comprehensive income/(loss) 
Revaluation of financial assets 
Net loss on cash flow hedges and costs 
of hedging 
Exchange differences on translation of 
foreign operations (net of hedging) 
Remeasurement gains on defined 
benefit pension schemes 
Income tax charge on other 
comprehensive income 
Total other comprehensive 
(loss)/income 
Total comprehensive (loss)/income  
for the year 
Transactions with owners, recorded 
directly in equity 
Contributions by and distributions  
to owners 
Equity dividends 
Movements due to share-based 
compensation 
Tax on items taken directly to equity 
Purchase of own shares via employees’ 
benefit trust 
Total transactions with owners 
Changes in non-controlling interests  
Balance at 31 December 2020 

– 

– 
– 

– 

– 

– 

– 

– 

– 
– 

– 
– 

– 

– 
– 

– 

– 

– 

– 

– 

– 
– 

– 
– 

– 

– 
– 

– 

– 

– 

– 

– 

– 
– 

– 
– 

– 
– 
403 

– 
– 
174 

– 
– 
224 

4.7.4 

4.7.3 

4.7.3 

3.7 

2.3 

4.8 
2.3 

4.8 

4.7.6 
4.7 

– 

– 

(6) 

(19) 

(25) 

(25) 

– 
– 

– 
– 

– 
– 
7 

– 

4 

– 

– 

– 

– 

4 

4 

– 
– 

– 
– 

285 

285 

(4) 

281 

– 

– 

– 

5 

(1) 

4 

4 

(6) 

(19) 

5 

(1) 

(17) 

– 

– 

– 

– 

– 

– 

4 

(6) 

(19) 

5 

(1) 

(17) 

289 

268 

(4) 

264 

– 

6 
3 

– 

6 
3 

– 
9 
(3) 
296 

– 
9 
(3) 
1,122 

– 
– 
18 

(1) 

– 
– 

– 
(1) 
4 
29 

(1) 

6 
3 

– 
8 
1 
1,151 

170 

ITV plc  Annual Report and Accounts 2020

170 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
 
> Primary Statements  

Balance at 1 January 2019 
Total comprehensive income/(loss)  
for the year 
Profit for the year 
Other comprehensive income/(loss) 
Revaluation of financial assets 
Net loss on cash flow hedges and costs 
of hedging 
Exchange differences on translation of 
foreign operations (net of hedging) 
Remeasurement losses on defined 
benefit pension schemes 
Income tax credit on other 
comprehensive income 
Total other comprehensive 
(loss)/income 
Total comprehensive (loss)/income  
for the year 
Transactions with owners, recorded 
directly in equity 
Contributions by and distributions  
to owners 
Equity dividends 
Movements due to share-based 
compensation 
Tax on items taken directly to equity 
Purchase of own shares via employees’ 
benefit trust 
Total transactions with owners 
Changes in non-controlling interests (a) 
Balance at 31 December 2019 

Attributable to equity shareholders of the parent company 

Share 
capital 
£m 

403 

Note 

4.7 

Share 
premium 
£m 

Merger 
and other 
reserves 
£m 

Translation 
reserve 
£m 

Fair value 
 reserve 
£m 

Retained 
earnings 
£m 

174 

206 

60 

(33) 

Non- 
controlling 
interests 
£m 

34 

Total 
£m 

815 

Total 
equity 
£m 

849 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 
– 

– 
– 
– 
403 

– 
– 
– 
174 

– 
– 
18 
224 

4.7.4 

4.7.3 

4.7.3 

3.7 

2.3 

4.8 
2.3 

4.8 

4.7.6 
4.7 

– 

– 

(17) 

(11) 

– 

– 

(28) 

(28) 

– 

– 
– 

– 
– 
– 
32 

5 

– 

9 

– 

– 

– 

– 

9 

9 

– 

– 
– 

– 
– 
– 
14 

473 

473 

– 

– 

– 

9 

(17) 

(11) 

(134) 

(134) 

20 

20 

(114) 

(133) 

359 

340 

5 

– 

– 

– 

– 

– 

– 

5 

478 

9 

(17) 

(11) 

(134) 

20 

(133) 

345 

(320) 

(320) 

(2) 

(322) 

10 
– 

(4) 
(314) 
(11) 
1 

10 
– 

(4) 
(314) 
7 
848 

– 
– 

– 
(2) 
(7) 
30 

10 
– 

(4) 
(316) 
– 
878 

(a)  Movements reported in merger and other reserves include a put option for the acquisition of non-controlling interests. 

ITV plc  Annual Report and Accounts 2020 

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> Primary Statements 

Consolidated Statement of Cash Flows 

For the year ended 31 December 

Note 

£m 

2.1 

2.2 

3.4 

Cash flows from operating activities 
Cash generated from operations before exceptional items 
Cash flow relating to operating exceptional items: 

Operating exceptional items 
Increase in exceptional payables  
Decrease/(increase) in exceptional prepayments and other receivables 

Cash (outflow)/inflow from exceptional items 
Cash generated from operations 
Defined benefit pension deficit funding 
Interest received 
Interest paid on bank, other loans and lease liabilities* 
Net taxation paid 

Net cash inflow from operating activities 

Cash flows from investing activities 
Acquisition of subsidiary undertaking, net of cash acquired 
Acquisition of property, plant and equipment 
Acquisition of intangible assets 
Acquisition of investments 
Proceeds from sale of property, plant and equipment 
Proceeds from sale of assets held for sale 
Proceeds from sale of subsidiaries and available for sale investments 
Loans granted to associates and joint ventures 
Loans repaid by associates and joint ventures 
Dividends received from investments 
Net cash (outflow)/inflow from investing activities 

Cash flows from financing activities 
Bank and other loans – amounts repaid 
Bank and other loans – amounts raised 
Payment of lease liabilities 
Equity dividends paid 
Acquisition of non-controlling interests 
Dividends paid to non-controlling interests 
Purchase of own shares via employees’ benefit trust 
Net cash outflow from financing activities 

Net increase in cash and cash equivalents 

Cash and cash equivalents at 1 January 
Effects of exchange rate changes and fair value movements 
Cash and cash equivalents at 31 December 

4.1 

4.1 

* Included in Interest paid on bank, other loans and lease liabilities is £4 million relating to lease liabilities (2019: £4 million) 

(118) 
47 
3 

(59) 
13 
(34) 
(88) 

– 
(35) 
(31) 
(18) 
4 
– 
5 
(2) 
5 
– 

(7) 
5 
(22) 
– 
(2) 
(1) 
(1) 

2020 
£m 

761 

(68) 
693 

(168) 
525   

2019 
£m 

696 

12 
708 

(240) 
468 

£m 

(84) 
98 
(2) 

(74) 
30 
(88) 
(108) 

(11) 
(30) 
(38) 
(18) 
– 
146 

(5) 
1 
1 

(72) 

46 

(931) 
968 
(31) 
(320) 
(41) 
(2) 
(4) 

(28) 

425 

246 
(3) 
668 

(361) 

153 

95 
(2) 
246 

172 
172 

ITV plc  Annual Report and Accounts 2020

Financial Statements  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 
Section 1: Basis of Preparation 

In this  
section 

This section sets out the Group’s accounting policies that relate to the financial 
statements as a whole. Where an accounting policy is specific to one note, the policy  
is described in the note to which it relates. This section also shows new EU endorsed 
accounting standards, amendments and interpretations, and whether they are 
effective in 2020 or later years. We explain how these changes are expected to 
impact the financial position and performance of the Group. 

The financial statements consolidate those of ITV plc (‘the Company’) and its subsidiaries (together referred to as  
the ‘Group’) and the Group’s interests in associates and jointly controlled entities. The Company is domiciled in the 
United Kingdom. 

These Group financial statements were prepared in accordance with international accounting standards in conformity 
with the requirements of the Companies Act 2006 and in accordance with international financial reporting standards 
adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.  

The financial statements are principally prepared on the basis of historical cost. Where other bases are applied, these 
are identified in the relevant accounting policy. 

The parent company financial statements have been prepared in accordance with Financial Reporting Standard 101 
‘Reduced Disclosure Framework’ (‘FRS 101’). 

The notes form part of the financial statements. 

Going concern 
The management and Board of Directors of ITV plc continue to closely monitor the COVID-19 situation and its impact 
on business performance and the Group’s liquidity position.  

As at 31 December 2020, the Group was in a reported net debt position of £545 million (2019: £893 million) with a 
positive gross cash position.   

The Group had £618 million of unrestricted cash, a £630 million committed and undrawn Revolving Credit Facility 
expiring in December 2023 and a £300 million committed bilateral facility expiring in June 2026, of which £199 million 
was available at 31 December 2020, providing £1,447 million of liquidity. In addition, bond repayments only commence 
in September 2022 and there are no financial covenants in relation to the bonds in issue although there are cross 
default provisions.   

The Revolving Credit Facility (RCF) is subject to leverage and interest cover semi-annual covenant tests that require the 
Group to maintain a leverage ratio of below 3.5x and interest cover above 3.0x (as defined in the RCF documentation), 
however, as a precautionary measure, the Group was granted replacement covenants for the tests at June 2020, 
December 2020 and June 2021. During this period two replacement covenants apply: a covenant net debt cap of  
£1.8 billion and a minimum covenant liquidity requirement of £250 million, which will be tested quarterly. As at  
31 December 2020, the Group had covenant net debt of £432 million (30 June 2020: £679 million) and covenant 
liquidity of £1,497 million (30 June 2020: £1,264 million). The leverage and interest cover tests will be tested again  
on 31 December 2021.  

The Directors have prepared forecasts for three cash flow scenarios (mid, high, and low cases), for the period of one 
year from the date of approval of these consolidated financial statements. The mid case scenario is the basis for the 
2021 budget. The key assumptions in the scenarios relate to the degree of recovery of the advertising market and the 
scale and timing of productions for ITV Studios. All scenarios assume an impact from lockdowns and continued 
structural changes in the advertising market and to viewing habits.  

The Directors have also considered a number of sensitivities to the mid case scenario to arrive at a severe but plausible 
scenario that has been used to assess the appropriateness of preparing these consolidated financial statements using 
the going concern concept. These sensitivities include an increase in acquisition-related items, increased pension 
contributions, lost and/or delayed Studios productions, and an increased rate of decline in advertising revenue in 
comparison to 2019.   

In the severe but plausible downside scenario the Group experiences significant loss of profit and cash outflows but 
remains able to operate within its financial covenants and has adequate covenant liquidity available throughout the 
period of review.   

ITV plc  Annual Report and Accounts 2020 

173
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Financial Statements 

Notes to the Financial Statements 
Section 1: Basis of Preparation continued 

The Directors will continue to monitor the changing impact of COVID-19 and the Group’s performance against the 
scenarios. Management continue to manage costs and cash appropriately. The Directors recognise the importance  
of the dividend to our shareholders and intend to restore dividend payments as soon as circumstances permit. The 
Directors will balance shareholder returns with our commitment to maintain investment grade metrics over the 
medium term, to continue to invest behind the strategy and with the ongoing uncertainty with COVID-19. In 2020,  
no dividend payments were made (2019: £320 million).The Directors do not currently intend to pay any dividends  
during 2021. 

Consequently, the Directors are confident that the Group will have sufficient funds to continue to meet its liabilities as 
they fall due for at least 12 months from the date of approval of these consolidated financial statements and therefore 
have prepared the consolidated financial statements on a going concern basis.  

Subsidiaries, joint ventures, associates and investments  
Subsidiaries are entities that are directly or indirectly controlled by the Group. Control exists where the Group has  
the power to govern the financial and operating policies of the entity in order to obtain benefits from its activities.  
In assessing control, potential voting rights that are currently exercisable or convertible are taken into account. 

A joint venture is a joint arrangement in which the Group holds an interest under a contractual arrangement where  
the Group and one or more other parties undertake an economic activity that is subject to joint control. The Group 
accounts for its interests in joint ventures using the equity method. Under the equity method, the investment in the 
entity is stated as one line item at cost plus the investor’s share of retained post-acquisition profits and other changes 
in net assets. 

An associate is an entity, other than a subsidiary or joint venture, over which the Group has significant influence. 
Significant influence is the power to participate in, but not control or jointly control, the financial and operating 
decisions of an entity. These investments are also accounted for using the equity method. 

Investments are entities where the Group concludes it does not have significant influence and are held at fair value 
unless the investment is a start-up business, in which case it is valued at cost and assessed for impairment. 

Current/non-current distinction 
Current assets include assets held primarily for trading purposes, cash and cash equivalents, and assets expected to  
be realised in, or intended for sale or use in, the course of the Group’s operating cycle. All other assets are classified as 
non-current assets. 

Current liabilities include liabilities held primarily for trading purposes, liabilities expected to be settled in the course  
of the Group’s operating cycle and those liabilities due within one year from the reporting date. All other liabilities are 
classified as non-current liabilities. 

Classification of financial instruments 
The financial assets and liabilities of the Group are classified into the following financial statement captions in the 
statement of financial position in accordance with IFRS 9 ‘Financial Instruments’: 

•  Loans and receivables – separately disclosed as cash and cash equivalents and trade and other receivables 
•  Financial assets/liabilities at fair value through OCI – measured at fair value through other comprehensive income –

separately disclosed as derivative financial instruments in assets/liabilities 

•  Financial assets/liabilities at fair value through profit or loss – separately disclosed as derivative financial instruments 

in assets/liabilities and included in other payables (put option liabilities and contingent consideration) 

•  Financial liabilities measured at amortised cost – separately disclosed as borrowings and trade and other payables 

Judgement is required when determining the appropriate classification of the Group’s financial instruments. Details  
on the accounting policies for measurement of the above instruments are set out in the relevant note. Where 
unconditional rights to set off financial instruments exist, the Group presents the relevant instruments net in the 
statement of financial position. 

Recognition and derecognition of financial assets and liabilities 
The Group recognises a financial asset or liability when it becomes a party to the contract. Financial instruments are no 
longer recognised in the statement of financial position when the contractual cash flows expire or when the Group no 
longer retains control of substantially all the risks and rewards under the instrument. 

174 

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174 

Financial Statements 
 
> Section 1: Basis of Preparation 

Cash and cash equivalents 
Cash and cash equivalents comprise cash balances and call deposits with a maturity of less than or equal to three months 
from the date of acquisition. The carrying value of cash and cash equivalents is considered to approximate fair value.  

Foreign currencies 
The primary economic environment in which the Group operates is the UK and therefore the consolidated financial 
statements are presented in pounds sterling (‘£’). 

Where Group companies based in the UK transact in foreign currencies, these transactions are translated into pounds 
sterling at the exchange rate on the transaction date. Foreign currency monetary assets and liabilities are translated 
into pounds sterling at the year end exchange rate. Where there is a movement in the exchange rate between the  
date of the transaction and the year end, a foreign exchange gain or loss is recognised in the income statement.  
Non-monetary assets and liabilities measured at historical cost are translated into pounds sterling at the exchange  
rate on the date of the transaction. 

The assets and liabilities of Group companies outside of the UK are translated into pounds sterling at the year end 
exchange rate. The revenue, expenses and other comprehensive income of these companies are translated into pounds 
sterling at the average monthly exchange rate during the year. Where differences arise between these rates, they are 
recognised in the translation reserve within other comprehensive income.  

The Group’s net investments in companies outside the UK may be hedged where the currency exposure is considered 
to be material. Hedge accounting is implemented on certain foreign currency firm commitments, for which the 
effective portion of any foreign exchange gains or losses is recognised in other comprehensive income (note 4.3). 

Where a forward currency contract is used to manage foreign exchange risk and hedge accounting is not applied, any 
impact of movements in currency for both the forward currency contracts and the assets and liabilities is taken to the 
income statement. 

Exchange differences arising on the translation of the Group’s interests in joint ventures and associates are recognised  
in the translation reserve within other comprehensive income. 

On disposal of a foreign subsidiary, an interest in a joint venture or an associate, the related translation reserve is 
released to the income statement as part of the gain or loss on disposal. 

Accounting judgements and estimates 
The preparation of financial statements requires management to exercise judgement in applying the Group’s 
accounting policies. It also requires the use of estimates and assumptions that affect the reported amounts of assets, 
liabilities, income and expenses. Actual results may differ from these estimates. 

Estimates and underlying assumptions are reviewed on an ongoing basis, with revisions recognised in the period in 
which the estimates are revised and in any future periods affected. 

The areas involving material judgement or complexity are set out below. Additional detail on the judgements applied by 
Management are set out in the accounting policies section of the relevant notes: 

•  Revenue recognition (note 2.1)  
•  Acquisition-related liabilities (note 3.1.4 and note 3.1.5) 
•  Defined benefit pension (note 3.7) 
•  Provisions related to Box Clever (note 3.6) 
•  Impairment of intangible assets (note 3.3) 

A summary of the key sources of estimation uncertainty is detailed below. Additional detail on the estimates, 
underlying assumptions and related sensitivities (where applicable) is given in the relevant notes. 

Defined benefit pension and acquisition-related liabilities are most sensitive to estimation, where the assumptions 
applied could have a material impact on the financial statements in the next 12 months. Details of the estimation 
sensitivity are disclosed in the related notes. 

In determining the estimate for the Box Clever provision, management has provided for the initial offer made to the 
Pensions Regulator (tPR), which is the Directors’ and Management’s current best estimate (see note 3.7). No provision 
was held at 31 December 2019 as the Financial Support Direction (FSD) had not yet been issued and Management could 
not reliably estimate the provision. 

ITV plc  Annual Report and Accounts 2020 

175
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Financial Statements 

Notes to the Financial Statements 
Section 1: Basis of Preparation continued 

In addition to the above, there are a number of areas which involve a high degree of estimation and are significant to 
the financial statements but are not expected to have a material impact on them in the next 12 months. These areas 
include the reviews of the carrying value of goodwill and intangible assets, onerous contract and impairment provisions 
in relation to sports rights reviewed as a result of the COVID-19 pandemic and its economic effects and taxation.   
More detail on each of these items is given in the relevant notes. 

New or amended EU endorsed accounting standards 
The following new standards and/or amendments are effective 1 January 2020: 

Changes in significant accounting policies 

Accounting standard 

Requirement 

IFRS 3 'Business 
combinations' 

The amendment provides entities with clearer application guidance to help distinguish 
between a business and a group of assets when applying IFRS 3. 

IAS 1 'Presentation of 
financial statements' and  
IAS 8 'Accounting policies, 
changes in accounting 
estimates and errors' 

The amendment clarifies the definition of material throughout IFRSs and the Conceptual 
Framework for Financial Reporting. 

IFRS 9, IAS 39 and IFRS 17: 
– Interest rate benchmark 
reform 

The amendments provide temporary reliefs which enable hedge accounting to continue 
during the period of uncertainty before the replacement of an existing interest rate 
benchmark with an alternative nearly risk-free interest rate. 

Amendments to the 
Conceptual framework 

The revised Framework will be used in future standard-setting decisions, but no changes 
will be made to current IFRS. Preparers might also use the Framework to assist them in 
developing accounting policies where an issue is not addressed by an IFRS. 

IFRS 16 ‘Leases’ 

In response to the COVID-19 coronavirus pandemic, the amendments to IFRS 16 ‘Leases’ 
to allow lessees not to account for rent concessions as lease modifications if they are a 
direct consequence of COVID-19 and meet certain conditions. 

EU endorsed accounting standards effective in future periods 
The above changes in accounting policies have been effective throughout 2020 but have not had a significant impact 
on the Group’s results or Statement of Financial Position.  

The Directors have also considered the impact on the Group of new and revised accounting standards, interpretations 
or amendments that are currently endorsed but not yet effective and do not expect them to have a significant impact 
on the Group’s results and Statement of Financial Position. 

176 

ITV plc  Annual Report and Accounts 2020

176 

Financial StatementsFinancial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year 

In this  
section 

This section focuses on the results and performance of the Group. On the following 
pages, you will find disclosures explaining the Group’s results for the year, segmental 
information, exceptional items, taxation and earnings per share. 

2.1 Profit 
before tax  

  Keeping 
it simple 

This section analyses the Group’s profit before tax by reference to the activities 
performed by the Group and an analysis of key operating costs. 

Adjusted earnings before interest, tax and amortisation (EBITA) (as defined in  
the APMs) is the Group’s key profit indicator. This reflects the way the business  
is managed and how the Directors assess the performance of the Group. This  
section therefore also shows each division’s contribution to total revenue and 
adjusted EBITA. 

Accounting policies 
Revenue recognition 
The Group derives revenue from the transfer of goods and services. Revenue recognition is based on the delivery of 
performance obligations and an assessment of when control is transferred to the customer. Revenue is recognised 
either when the performance obligation in the contract has been performed (‘point in time’ recognition) or ‘over time’ 
as control of the performance obligation is transferred to the customer. 

Customer contracts can have a wide variety of performance obligations, from production contracts to format licences 
and distribution activities. For these contracts, each performance obligation is identified and evaluated. Under IFRS 15 
the Group needs to evaluate if a format or licence represents a right to access the content (revenue recognised over 
time) or represents a right to use the content (revenue recognised at a point in time). The Group has determined that 
most format and licence revenues are satisfied at a point in time due to there being limited ongoing involvement in the 
use of the licence following its transfer to the customer. 

The transaction price, being the amount to which the Group expects to be entitled and has rights to under the contract 
is allocated to the identified performance obligations. The transaction price will also include an estimate of any variable 
consideration where the Group’s performance may result in additional revenues based on the achievement of agreed 
targets such as audience targets. Variable consideration is not recognised until the performance obligations are met. 

Revenue is stated exclusive of VAT and equivalent sales taxes. 

Complexity in advertising revenue recognition is driven by a combination of automated and manual processes involved 
in measuring the value delivered to the customer. Complex one-off contracts in all classes of revenue are assessed 
individually and judgement is exercised in identifying performance obligations and allocating price to them. Timing of 
revenue recognition is another area of judgement in such contracts. 

Revenue recognition criteria for the Group’s key classes of revenue are as follows: 

Segment 

Major classes of revenue 

Payment terms 

ITV Studios 
Programme 
production 

•  Revenue generated from the programmes produced for broadcasters 
and OTT platforms in the UK, US and internationally is recognised at  
the point of delivery of an episode and acceptance by the customer. 
Revenue from producer for hire contracts, where in an event of 
cancellation cost is recovered plus a margin, is recognised over time 

•  Payment term is over 

the term of the 
contract 

Format licences 

•  A licence is granted for the exploitation of a format in a stated  

•  Payment term is over 

territory, media and period. Licence revenue is recognised when the 
licence period has commenced (point in time) 

the term of the 
contract 

Programme 
distribution rights 

•  A licence is granted for the transmission of a programme in a stated 
territory, media and period and revenue is recognised at the point  
when the contract is signed, the content is available for download  
and the licence period has started (point in time) 

•  Payment term is over 

the term of the 
contract 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Segment 

Major classes of revenue 

Payment terms 

Broadcast 
Total advertising 
revenue 

Direct to  
Consumer 

•  Net advertising revenue is generated from selling spot airtime on  

linear TV and is recognised at the point of transmission 

•  Online advertising revenue from video on demand (VOD) is generated 
from selling advertising on the ITV Hub and is recognised at the point  
of delivery 

•  Revenue from the sponsorship of programmes across ITV linear 

channels and online is recognised over the period of transmission 
•  Pay revenue is generated from the provision of HD channels, catch up 
content and licences to ready-made programmes in the form of box 
sets to third parties and is recognised either over the term of the 
contract or per subscriber or download (point in time) 

•  Interactive revenue is earned from entries to competitions and is 

recognised as the event occurs (point in time) 

•  Revenue from subscription services is recognised over the  

subscription period 

•  Received in the month 
after transmission 
•  Received in the month 

after campaign is 
delivered 

•  Received prior to 
transmission 

•  Payment term is over 

the term of the 
contract or 
subscription period 

SDN 

•  Revenue is generated from the carriage fee or capacity of the digital 

•  Payment term is over 

multiplex and is recognised over the term of the contract 

the term of the 
contract 

The results for the year aggregate these classes of revenue into the following categories: 

ITV Studios UK 
ITV Studios US 
ITV Studios International 
Global Formats and Distribution 

Total ITV Studios* 

Total advertising revenue (‘TAR’) 
Direct to consumer 
SDN 
Other 

Total Broadcast 
Total revenue** 

2020 
£m 

535 
234 
343 
258 
1,370 

1,577 
87 
73 
153 
1,890 
3,260 

2020 
% of total 

42% 

48% 

58% 

2019 
£m 

725 
271 
508 
318 
1,822 

1,768 
84 
69 
142 
2,063 
3,885 

2019 
% of total 

47% 

46% 

53% 

*  Studios UK, ITV Studios US and Studios International revenues are mainly programme production. Global Formats and Distribution revenue is from 

programme distribution rights and format licences.  

**  Includes internal supply as discussed in the APMs. 

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178 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Section 2: Results for the Year 

Segmental information 
Operating segments, which have not been aggregated, are determined in a manner that is consistent with how the 
business is managed and reported to the Board of Directors. The Board is regarded as the chief operating decision-maker. 
The Board considers the business primarily from an operating activity perspective.  

The reportable segments for the years ended 31 December 2020 and 31 December 2019 are, therefore, ITV Studios and 
Broadcast, the results of which are outlined in the following tables: 

Total segment revenue 
Intersegment revenue 
Revenue from external customers  

ITV Studios(i) 
2020 
£m 

Broadcast 
2020 
£m 

Consolidated 
2020 
£m 

1,370 
(472) 
898 

1,890 
(7) 
1,883 

3,260 
(479) 
2,781 

Adjusted EBITA(ii) 

152 

421 

573 

Total segment revenue 
Intersegment revenue 
Revenue from external customers  

Adjusted EBITA(ii) 

ITV Studios(i) 
2019 
£m 

Broadcast 
2019 
£m 

Consolidated 
2019 
£m 

1,822 
(573) 
1,249 

2,063 
(4) 
2,059 

3,885 
(577) 
3,308 

267 

462 

729 

(i)  Revenue of £312 million (2019: £394 million) was generated in the US during the year; the US represented £346 million (2019: £312 million) of non-current 

assets at year end. Intersegment revenue originates mainly in the UK. 

(ii)  Adjusted EBITA is reported EBITA adjusted to exclude exceptional items and includes the benefit of production tax credits. It is stated after the elimination of 

intersegment revenue and costs.  

The Group’s principal operations are in the United Kingdom. Revenue from external customers in the United Kingdom  
is £1,985 million (2019: £2,213 million), and revenue from external customers in other countries is £796 million (2019: 
£1,095 million). The Operating and Performance Review provides further detail on ITV’s international revenues. 

Intersegment revenue, which is earned on arm’s length terms, is mainly generated from the supply of ITV Studios 
programmes to Broadcast for transmission primarily on the ITV network. This revenue stream is a measure that 
informs the Group’s strategic priority of building a strong international content business, as producing and retaining 
rights to the shows broadcast on the ITV network benefits the Group further from subsequent international content 
and format sales.  

In preparing the segmental information, centrally managed costs have been allocated between reportable segments 
on a methodology driven principally by revenue, headcount and building occupancy of each segment. This is consistent 
with the basis of reporting to the Board of Directors. 

There are two media buying agencies (2019: one) acting on behalf of a number of advertisers that represent the 
Group’s major customers. These agencies are the only customers that individually represent over 10% of the Group’s 
revenue. Revenue of approximately £775 million (2019: £551 million) was derived from these customers. This revenue  
is attributable to the Broadcast segment. 

In October 2020, the Group announced a restructure within its Broadcast segment to better reflect and serve the 
changing viewing habits. Broadcast will be renamed Media and Entertainment and will continue to include Broadcast 
and On-Demand services. The restructure will be effective from 1 April 2021 and is, therefore, not reflected in these 
financial statements. 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Timing of revenue recognition 
The following table includes classes of revenue from contracts disaggregated by the timing of recognition: 

Total advertising revenue, DTC, SDN 
Programme production, programme distribution rights 
Format licences 
Total external revenue 

2020 
£m 

2019 

£m   

2020 
£m 

2019 
£m 

Products and services 
transferred at a point in time 

Products and services 
transferred over time 

1,585 
684 
94 
2,363 

1,771   
944   
92   
2,807   

298 
114 
6 
418 

288 
200 
13 
501 

Forward bookings 
The following table includes revenue from contracts signed before the reporting date that is to be recognised in 
periods after the reporting date (i.e. the performance obligations remain unsatisfied or partially unsatisfied at the 
reporting date): 

Broadcast 
ITV Studios * 
Revenue 

* Includes internal supply. 

2021 
£m 

125 
240 
365 

2022 
£m 

101 
162 
263 

2023 
£m 

23 
21 
44 

Beyond 
£m 

19 
26 
45 

The Group applies the practical expedients in IFRS 15 and, therefore, does not disclose information about remaining 
performance obligations that have original expected durations of less than one year or where the price is not yet 
known (e.g. NAR). 

ITV Studios  
ITV Studios is the Group’s international content business, creating and producing programmes and formats that return 
and travel, namely drama, entertainment and factual entertainment. 

ITV Studios UK is the largest commercial producer in the UK and produces programming for the Group’s own channels, 
accounting for 68% of ITV main channel spend on commissioned programming (2019: 65%). Programming is also sold 
to other UK broadcasters and OTT platforms.  

ITV Studios US is the leading unscripted independent producer of content in the US and is growing its scripted presence 
by increasing investment in high-profile dramas. 

ITV Studios also operates in ten other international locations, together called ITV Studios International, being Australia, 
Germany, France, Italy, the Netherlands, Sweden, Norway, Finland and Denmark where content is produced for local 
broadcasters and international OTT platforms. This content is either locally created IP or formats that have been 
created elsewhere by ITV, primarily in the UK, the Netherlands and in Israel. 

ITV’s distribution and commercial division was reorganised, with effect from 1 January 2020, into three centres of 
excellence – The Creative Network, Global Distribution and Global Entertainment. This enables the Group to create 
more hits, to better build brands and formats internationally and to monetise them more effectively. Global Formats 
and Distribution license ITV’s finished programmes, formats and third-party content internationally. Within this 
business, the Group also finances productions both on and off ITV to acquire global distribution rights. 

Broadcast 
The Group operates the largest commercial family of channels in the UK and delivers content through multiple 
platforms. In addition to linear television broadcast, the Group delivers its content on the ITV Hub, catch up services  
on pay platforms, and through direct content deals. Content commissioned and scheduled by this segment is funded 
primarily by advertising, where revenue is generated from the sale of audiences for advertising spot airtime, online 
advertising, sponsorship, and licensing.  

Other sources of revenue are from: Direct to Consumer revenue (which includes interactive sales from competitions,  
ITV Hub+, BritBox UK, and Gaming, live events and merchandise); SDN revenue (which generates licence sales for DTT 
Multiplex A); HD digital channels on pay platforms (e.g. Sky and Virgin); and the ITV Choice subscription service in  
other countries. 

In November 2019, we launched our new SVOD service with the BBC, BritBox UK. The service provides UK audiences with an 
unrivalled collection of British box sets all in one place. BritBox UK includes both ITV and BBC box sets and has content 
partnerships with Channel 4 (including Film4 content) and Channel 5, and distribution partnerships with BT and EE.  

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Financial Statements 
 
 
 
 
 
> Section 2: Results for the Year 

Adjusted EBITA 
The Directors assess the performance of the reportable segments based on a measure of adjusted EBITA. The Directors 
use this non-IFRS measurement basis as it excludes the effect of transactions that could distort the understanding of 
the Group’s performance for the year and comparability between periods. See the Operating and Performance Review 
on pages 28 to 41 for the detailed explanation of the Group’s use of adjusted performance measures. A reconciliation of 
adjusted EBITA to reported profit before tax is provided as follows: 

Adjusted EBITA 
Production tax credits 
EBITA before exceptional items  
Operating exceptional items 
Amortisation and impairment 
Net financing costs 
Share of profits of joint ventures and associated undertakings 
Gain on sale of non-current assets (exceptional items) 
Reported profit before tax  

Ref. 

2.2 

4.4 

2020 
£m 

573 
(12) 
561 
(118) 
(87) 
(44) 
9 
4 
325 

Cash generated from operations 
A reconciliation from profit before tax to cash generated from operations before exceptional items is as follows: 

Cash flows from operating activities 
Reported profit before tax 
Add back: 
Gain on sale of non-current assets (exceptional items) 
Share of profits of joint ventures and associated undertakings 
Net financing costs 
Operating exceptional items 
Depreciation of property, plant and equipment 
Amortisation and impairment 
Share-based compensation  

Decrease/(increase) in programme rights and distribution rights 
Decrease/(increase) in receivables and contract assets 
Increase/(decrease) in payables and contract liabilities 

Movement in working capital 
Cash generated from operations before exceptional items 

Ref. 

4.4 
2.2 
3.2 

4.8 

2020 
£m 

325 

(4) 
(9) 
44 
118 
57 
87 
6 
16 
2 
119 
137 
761 

2019 
£m 

729 
(36) 
693 
(84) 
(74) 
(68) 
1 
62 
530 

2019 
£m 

530 

(62) 
(1) 
68 
84 
56 
74 
10 
(18) 
(37) 
(8) 
(63) 
696 

Operating costs 
The major components of operating costs of £2,425 million (2019: £2,773 million) are network schedule costs of  
£935 million (2019: £1,091 million), staff costs of £473 million (2019: £491 million), depreciation, amortisation and 
impairment of £144 million (2019: £130 million) and operating exceptional items of £118 million (2019: £84 million). 
During the year, the Group received £21 million income under government support schemes resulting from the  
Covid-19 pandemic. This income is netted against staff costs. 

Staff costs 
Staff costs before exceptional items can be analysed as follows: 

Wages and salaries 
Social security and other costs 
Share-based compensation (see note 4.8) 
Pension costs 
Total staff costs 
Less: staff costs allocated to productions 
FTEE staff costs (non-production) 

Exceptional staff costs are disclosed separately in note 2.2.  

2020 
£m 

382 
55 
6 
30 
473 
(191) 
282 

ITV plc  Annual Report and Accounts 2020 

2019 
£m 

400 
53 
10 
28 
491 
(199) 
292 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Full-time equivalent employees (FTEE) include those FTEEs that are allocated to the cost of productions during the 
year, however they exclude short-term contractors and freelancers who are engaged on productions. The weighted 
average FTEE over the year is: 

ITV Studios 
Broadcast 

2020 

3,893 
2,380 
6,273 

2019 

4,205 
2,211 
6,416 

The decrease in full-time equivalent employees is primarily driven by restructuring activities in ITV Studios. Details of 
Directors’ emoluments, share options, pension entitlements and long-term incentive scheme interests are set out  
in the Remuneration Report. ITV plc Executive Directors’ gains on share options for 2020 are set out in the ITV plc 
Company financial statements. 

Depreciation  
Depreciation in the year was £57 million (2019: £56 million), of which £36 million (2019: £35 million) relates to ITV 
Studios and £21 million (2019: £21 million) to Broadcast. See note 3.2 for further details.  

Audit fees 
The Group engages KPMG LLP (KPMG) on assignments additional to its statutory audit duties where its expertise and 
experience with the Group are important and are in line with Group’s policy on auditor independence. Fees paid to 
KPMG and its associates during the year are set out below: 

For the audit of the Group’s annual accounts 
For the audit of subsidiaries of the Group 
Audit-related assurance services 
Total audit and audit-related assurance services 

Other assurance services 
Total non-audit services * 

Total fees paid to KPMG 

2020 
£m 

0.9 
0.9 
0.3 
2.1 

– 
– 

 2.1 

2019 
£m 

0.9 
0.7 
0.1 
1.7 

0.1 
0.1 

1.8 

*  See details of non-audit services in the Audit and Risk Committee Report on page 114. 

There were no fees payable in 2020 or 2019 to KPMG and associates for the auditing of accounts of any associate or 
pension scheme of the Group, internal audit, and services relating to corporate finance transactions entered into or 
proposed to be entered into, by or on behalf of the Group or any of its associates. Fees paid to KPMG for audit and 
other services to the Company are not disclosed in its individual accounts as the Group accounts are required to 
disclose such fees on a consolidated basis.  

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Financial Statements 
 
 
 
 
 
 
 
 
 
 
> Section 2: Results for the Year 

2.2 
Exceptional 
items 

  Keeping 
it simple 

Exceptional items are excluded from management’s assessment of profit because 
by their size or nature they could distort the Group’s underlying quality of earnings. 
They are typically gains or losses arising from events that are not considered  
part of the core operations of the business. These items are excluded to reflect 
performance in a consistent manner and are in line with how the business is 
managed and measured on a day-to-day basis. 

Accounting policies 
Exceptional items as described above are highlighted on the face of the income statement. See the Operating and 
Performance Review on pages 28 to 41 for the detailed explanation of the Group’s use of adjusted performance 
measures. Gains or losses on disposal of non-core assets are also considered exceptional due to their nature and impact 
on the Group’s underlying quality of earnings.  

Exceptional items 
Operating and non-operating exceptional items are analysed as follows: 

(Charge)/credit 

Operating exceptional items: 

Acquisition-related expenses 
Restructuring and property-related costs 
Pension related (costs) /credit 
COVID-19 directly related net costs 
Sports rights  
Other 

Total operating exceptional items 

Tax on operating exceptional items 

Total operating exceptional items net of tax 
Non-operating exceptional items: 

Gain on sale of non-current assets 
Total non-operating exceptional items 

Tax on non-operating exceptional items 

Total exceptional items net of tax 

Ref. 

A 
B 
C 
D 
E 
F 

G 

2020  
£m 

(13) 
(11) 
(6) 
(11) 
(23) 
(54) 
(118) 
22 
(96) 

4 
4 
(1) 
(93) 

2019  
£m 

(75) 
(24) 
1 
– 
– 
14 
(84) 
6 
(78) 

62 
62 
– 
(16) 

A – Acquisition-related expenses 
Acquisition-related expenses of £13 million (2019: £75 million) relate to performance-based, employment-linked 
expected payments to former owners. In 2019, the expense also includes professional fees (mainly financial due 
diligence and legal costs in respect of potential acquisitions during the year).  

B – Restructuring and property-related costs 
Restructuring costs of £11 million (2019: £18 million) relate to one-off significant restructuring projects of the business. 
In 2019, property-related costs of £6 million related to the Group’s former headquarters at The London Television 
Centre, which was sold in November 2019. 

C – Pension related (costs)/credit 
On 20 November 2020, a High Court ruling determined that pension schemes need to address inequalities between 
men and women in Guaranteed Minimum Pension (GMP) for those members that transferred out of the Schemes 
between May 1990 and October 2018. A past service cost for GMP Equalisation in transfers out of £1 million (2019: £nil) 
was recognised. Also during 2020, the Group completed the rectification of historical benefits of the members of the 
Network Section of Section A of the ITV Pension Scheme. The change in benefits of £5 million (2019: £nil) have been 
recognised as a past service cost in the current year. Further details are provided in section 3.7. 

The UTV Pension Scheme was closed to future benefit accruals in March 2019. This resulted in a one-off, non-cash  
£1 million curtailment credit in 2019. 

D – COVID-19 directly related net costs 
Costs directly related to the COVID-19 pandemic have been recognised as exceptional items. These include £11 million 
related to the costs incurred in productions shutting down and restarting in a safe environment and additional one-off 
costs to maintain production during the lockdown for certain daytime shows. 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

E – Sports rights 
As a result of the impact of COVID-19 on the planned sporting schedule for 2020 and 2021 and the consequential 
impact on TAR, along with changing forecasts of audience mix and revenues for certain sporting events, the Group has 
recognised an impairment for these sporting events included in programme rights and programme commitments of 
£23 million. It is not possible to split the impairment between that caused by the COVID-19 pandemic and underlying 
market movements. 

F – Other 
Included in other costs for the current year, is an estimate of the settlement in relation to the Box Clever case  
(£31 million (2019: £nil)), a provision of £19 million (2019: £nil) for an onerous transmission supply contract for excess 
satellite transponder capacity and £4 million (2019: £4 million) of other costs in relation to legal matters outside the 
normal course of business. See note 3.6 for further details.  

During the year, we commenced a review of the efficiency of our transponder capacity usage with a view to reducing 
our capacity requirements. This has allowed us to reorganise our channels over fewer transponders with the result  
that we have cleared all channels from one transponder and are no longer utilising it. We have provided for an onerous 
contract of £19 million from the date the transponder was cleared. The transponder efficiency review is ongoing and 
we expect to clear a second transponder in 2021. 

In 2019, following the Supreme Court’s decision to refuse to hear the Group appeal in relation to Box Clever, the 
provision previously held was released as the Group could not reliably estimate the cost of resolving the matter at that 
time. This was offset by movements in the insured trade receivables provision and costs in relation to the cancellation 
of The Jeremy Kyle show. 

G – Gain on sale of non-current assets 
The gain on sale of non-current assets in 2020 arose primarily as a result of the sale of Freeview channel Merit. 

The gain on sale of non-current assets in 2019 arose primarily as a result of the sale of the London Television Centre. 
Further details are provided in note 3.2. The tax charge on the gain is £nil, as a result of the significant tax base cost  
of the asset, and the availability of capital losses to offset the remaining chargeable gain. 

2.3  
Taxation 

Keeping 
it simple 

This section sets out the Group’s tax accounting policies, the current and deferred 
tax charges or credits in the year (which together make up the total tax charge or 
credit in the income statement), a reconciliation of profit before tax to the tax 
charge for the period and the movements in deferred tax assets and liabilities. 

Accounting policies 
The tax charge for the year is recognised in the income statement, the statement of comprehensive income and 
directly in equity, according to the accounting treatment of the related transactions. The tax charge comprises both 
current and deferred tax. The calculation of the Group’s tax charge involves a degree of estimation and judgement in 
respect of certain items whose tax treatment cannot be fully determined until a resolution has been reached by the 
relevant tax authority.  

Current tax 
Current tax is the expected tax payable or receivable on the taxable income or loss for the year and any adjustment  
in respect of previous years.  

The Group recognises liabilities for anticipated tax issues based on estimates of the additional taxes that are likely to 
become due, which require judgement. Amounts are accrued based on management’s interpretation of specific tax law 
and the likelihood of settlement. Where the final tax outcome of these matters is different from the amounts that 
were initially recorded, such differences will impact the current tax and deferred tax provisions in the period in which 
such determination is made. 

Deferred tax  
Deferred tax arises due to certain temporary differences between the carrying amounts of assets and liabilities for 
financial reporting purposes and those for taxation purposes.  

The following temporary differences are not provided for: 

•  The initial recognition of goodwill 
•  The initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a business 

combination  

•  Differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future 

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184 

Financial Statements 
 
 
> Section 2: Results for the Year 

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying 
amount of assets and liabilities. Deferred tax is calculated using tax rates that are enacted or substantively enacted  
at the balance sheet date.  

A deferred tax asset is recognised only to the extent that it is probable that sufficient taxable profit will be available  
to utilise the temporary difference. Recognition of deferred tax assets, therefore, involves judgement regarding the 
timing and level of future taxable income.  

Deferred tax assets and liabilities are disclosed net to the extent that they relate to taxes levied by the same authority 
and the Group has the right of set-off. 

Taxation – Income statement 
The total taxation charge in the income statement is analysed as follows: 

Current tax: 

Current tax charge on profit before exceptional items 
Current tax credit on exceptional items 

Adjustments related to prior periods 

Deferred tax: 

Origination and reversal of temporary differences 
Deferred tax credit on exceptional items 
Impact of changes to statutory tax rates 

Adjustments related to prior periods 

Total taxation charge in the income statement 

2020 
£m 

2019 
£m 

(73) 
21 
(52) 
7 
(45) 

3 
– 
(2) 
1 
– 
1 
(44) 

(84) 
3 
(81) 
8 
(73) 

7 
3 
5 
15 
6 
21 
(52) 

In order to understand how, in the income statement, a tax charge of £44 million (2019: £52 million) arises on a profit 
before tax of £325 million (2019: £530 million), the taxation charge that would arise at the standard rate of UK corporation 
tax is reconciled to the actual tax charge as follows: 

Profit before tax 
Notional taxation charge at UK corporation tax rate of 19% (2019: 19%) on profit before tax 
Non-taxable income/non-deductible expenses 
Sale of the London Television Centre 
Prior year adjustments 
Other taxes 
Previously unrecognised deferred tax assets 
Current year losses not recognised 
Impact of overseas tax rates 
Impact of changes in tax rates 
Production tax credits 
Total taxation charge in the income statement 

2020 
£m 

325 
(62) 
2 
– 
7 
(4) 
– 
(3) 
3 
(2) 
15 
(44) 

2019 
£m 

530 
(101) 
(16) 
12 
14 
(4) 
3 
(1) 
– 
5 
36 
(52) 

Non-deductible expenses are expenses that are not expected to be allowable for tax purposes. Similarly, non-taxable 
income is income that is not expected to be taxable. 

Adjustments to prior periods primarily arise where an outcome is obtained on certain tax matters, which differs from 
expectations held when the related provision was made. Where the outcome is more favourable than the provision 
made, the difference is released, lowering the current year tax charge. Where the outcome is less favourable than our 
provision, an additional charge to current year tax will occur. The current tax charge includes a £7 million credit relating 
to prior years. This adjustment has arisen following changes in estimates of taxes that have already become due, or will 
become due in the future. 

Previously unrecognised deferred tax assets in the prior year are in relation to capital losses utilised against gains on 
sale of property. 

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Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

The impact of overseas tax rates reflects the fact that some of our profits are earned in territories other than the UK and 
taxed at rates different from the UK corporation tax rate. In 2020, the total impact is £3 million credit (2019: £nil credit) due 
to losses arising in higher taxed jurisdictions, which were recognised through deferred tax, giving rise to a reconciling benefit. 

An increase in the UK corporation tax rate from 19% to 25% (effective 1 April 2023) was announced on 3 March 2021. 
This will increase the Group's future current tax charge accordingly and have minimal impact on deferred tax. 

The production tax credits included within the reconciliation above are UK High-End Television (HETV) tax credits and 
Children’s Television tax credits, which are part of a group of incentives provided to support the creative industries in 
the UK. The ability to access these tax credits is fundamental when assessing the viability of investment decisions in the 
production of high-end drama and children’s programmes. Under IFRS, these production tax credits are reported within 
the total taxation charge in the income statement. However, ITV considers them to be a contribution to production 
costs, and therefore working capital in nature, and excludes them from its adjusted tax charge, including them instead 
within Adjusted EBITA. 

The effective tax rate is 13.5% (2019: 9.8%), and is the tax charge on the face of the income statement expressed as a 
percentage of the profit before tax. The tax rate is higher than in 2019 primarily because the 2019 tax rate was reduced 
by the disposal of the London Television Centre. As explained in the Finance Review, the Group uses an adjusted tax 
rate to show how tax impacts total adjusted earnings in a way that is more aligned with the Group’s cash tax position. 
The adjusted tax rate is 18.0% (2019: 18.0%). 

In 2020, the current year movement recognised in the income statement on origination and reversal of temporary 
differences (excluding exceptional items) is a credit of £3 million, compared with a credit of £7 million in 2019.    

Taxation – Other comprehensive income (OCI) and equity 
As analysed in the table below, a deferred tax charge of £8 million (2019: £22 million credit) on actuarial movements on 
pensions and a deferred tax credit of £5 million (2019: £nil) on derivative financial instruments has been recognised in 
other comprehensive income. A deferred tax credit of £3 million (2019: £nil) has been recognised in equity in respect of 
share-based payments. 

A current tax credit of £2 million on foreign exchange movements net of hedging has been recognised in other 
comprehensive income (2019: £2 million charge). There is no current tax recognised in equity in relation to share-based 
payments (2019: £nil). 

Taxation – Statement of financial position 
The table below outlines the deferred tax assets/(liabilities) that are recognised in the statement of financial position, 
together with their movements in the year: 

Tangible assets 
Intangible assets 
Programme rights 
Pension scheme deficits 
Tax losses 
Share-based compensation 
Other temporary differences 

At 
1 January 
2020 
£m 

Other 
movements 
£m  

Recognised in 
the income 
statement 
£m 

Recognised  
in OCI  
and equity 
£m 

Business 
 acquisitions 
£m 

Foreign 
exchange 
£m 

At 
31 December 
2020 
£m 

7 
(50) 
1 
8 
37 
6 
9 
18 

– 
– 
– 
– 
– 
– 
– 
– 

1 
10 
(1) 
(5) 
– 
(1) 
(3) 
1 

– 
– 
– 
(8) 
– 
3 
5 
– 

– 
– 
– 
– 
– 
– 
– 
– 

– 
(1) 
– 
– 
(2) 
– 
(2) 
(5) 

8 
(41) 
– 
(5) 
35 
8 
9 
14 

At 
1 January 
2019 
£m 

Other 
movements 
£m  

Recognised in 
the income 
statement 
£m 

Recognised  
in OCI  
and equity 
£m 

Business 
 acquisitions 
£m 

Foreign 
exchange 
£m 

At 
31 December 
2019 
£m 

Tangible assets 
Intangible assets 
Programme rights 
Pension scheme deficits 
Tax losses 
Share-based compensation 
Other temporary differences 

5 
(66) 
– 
(6) 
37 
– 
4 
(26) 

– 
– 
– 
– 
– 
– 
1 
1 

2 
15 
1 
(8) 
1 
6 
4 
21 

– 
– 
– 
22 
– 
– 
– 
22 

– 
(1) 
– 
– 
– 
– 
– 
(1) 

– 
2 
– 
– 
(1) 
– 
– 
1 

186 

ITV plc  Annual Report and Accounts 2020

7 
(50) 
1 
8 
37 
6 
9 
18 

186 

Financial Statements 
 
 
 
 
 
 
 
> Section 2: Results for the Year 

At 31 December 2020, total deferred tax assets are £22 million (2019: £74 million) and total deferred tax liabilities are  
£8 million (2019: £56 million). After netting off balances within countries, there is a deferred tax asset of £34 million and  
a deferred tax liability of £20 million (2019: deferred tax liability of £29 million and a deferred tax asset of £47 million) 
recognised in the Consolidated Statement of Financial Position. 

The deferred tax balances relate to: 

•  Property, plant and equipment temporary differences arising on assets qualifying for tax depreciation 
•  Temporary differences on intangible assets, including those arising on business combinations 
•  Programme rights – temporary differences on intercompany profits on stock 
•  Pension scheme deficit temporary differences on the IAS 19 pension deficit 
•  Temporary differences arising from the timing of the use of tax losses 
•  Share-based compensation temporary differences on share schemes  
•  Other temporary differences on provisions and derivative financial instruments 

The deferred tax balance associated with the pension deficit reflects the current tax benefit obtained in 2020 following 
the employer contributions to the Group’s defined benefit pension scheme. The adjustment in other comprehensive 
income to the deferred tax balance relates to the actuarial gain recognised in the year and a prior year adjustment.  

A deferred tax asset of £425 million (2019: £458 million) in respect of capital losses of £2,237 million (2019: £2,696 million) 
has not been recognised due to uncertainties as to whether capital gains will arise in the appropriate form and relevant 
territories against which such losses could be utilised. The decrease in capital losses compared to the prior year has 
arisen due to a company with substantial capital losses being liquidated during the period. For the same reasons, total 
deferred tax assets of £17 million (2019: £16 million) in respect of overseas losses have not been recognised 
(including £4 million in respect of losses that expire between 2020 and 2027). 

In line with our accounting policy on current tax, provisions are held on the balance sheet within current tax liabilities in 
respect of uncertain tax positions where management believes that it is probable that future payments of tax will be 
required. At the balance sheet date, these tax provisions were not material for the Group. 

2.4  
Earnings 
per share  

  Keeping 
it simple 

Earnings per share (‘EPS’) is the amount of post-tax profit attributable to each share.  

Basic EPS is calculated on the Group profit for the year attributable to equity 
shareholders of £285 million (2019: £473 million) divided by 4,002 million (2019: 
4,000 million), being the weighted average number of shares in issue during the 
year, which excludes EBT shares held in trust (see note 4.8). 

Diluted EPS reflects any commitments made by the Group to issue shares in the 
future and so it includes the impact of share options.  

Adjusted EPS is presented in order to show the business performance of the Group 
in a consistent manner and reflect how the business is managed and measured on a 
day-to-day basis. Adjusted EPS reflects the impact of operating and non-operating 
exceptional items on Basic EPS. Other items excluded from Adjusted EPS are 
amortisation and impairment of intangible assets acquired through business 
combinations; net financing cost adjustments; and the tax adjustments relating to 
these items. Each of these adjustments is explained in detail in the section below. 

The calculation of Basic EPS and Adjusted EPS, together with the diluted impact on each, is set out below: 

Basic earnings per share 

Profit for the year attributable to equity shareholders of ITV plc 
Weighted average number of ordinary shares in issue – million 
Basic earnings per ordinary share  

2020  
£m 

285 
4,002 
7.1p 

2019  
£m 

473 
4,000 
11.8p 

ITV plc  Annual Report and Accounts 2020 

187
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
  
 
Financial Statements 

Notes to the Financial Statements 
Section 2: Results for the Year continued 

Diluted earnings per share 

Profit for the year attributable to equity shareholders of ITV plc  
Weighted average number of ordinary shares in issue – million 
Dilution due to share options 
Total weighted average number of ordinary shares in issue – million 
Diluted earnings per ordinary share  

Adjusted earnings per share  

Profit for the year attributable to equity shareholders of ITV plc 
Exceptional items (net of tax) 
Profit for the year before exceptional items  
Amortisation and impairment of acquired intangible assets 
Adjustments to net financing costs 
Adjusted profit  
Total weighted average number of ordinary shares in issue – million 
Adjusted earnings per ordinary share  

Diluted adjusted earnings per share 

Adjusted profit  
Weighted average number of ordinary shares in issue – million 
Dilution due to share options 
Total weighted average number of ordinary shares in issue – million 
Diluted adjusted earnings per ordinary share  

Details of the adjustments to earnings are as follows: 

Ref. 

A 

B 
C 

2020 
£m 

285 
4,002 
23 
4,025 
7.1p 

2020 
£m 

285 
93 
378 
52 
6 
436 
4,002 
10.9p 

2020  
£m 

436 
4,002 
23 
4,025 
10.8p 

2019  
£m 

473 
4,000 
18 
4,018 
11.8p 

2019 
£m 

473 
16 
489 
44 
22 
555 
4,000 
13.9p 

2019  
£m 

555 
4,000 
18 
4,018 
13.8p 

A. Exceptional items (net of tax) £93 million (2019: £16 million)  
Exceptional items of £114 million (2019: £22 million), net of related tax credit of £21 million (2019: £6 million). See note 
2.2 for the detailed composition of exceptional items 

B. Amortisation and impairment of acquired intangible assets of £52 million (2019: £44 million) 
Amortisation and impairment of assets acquired through business combinations and investments of £87 million  
(2019: £74 million), excluding amortisation of software licences and development of £19 million (2019: £11 million),  
net of related tax credit of £16 million (2019: £19 million)  

C. Adjustments to net financing costs £6 million (2019: £22 million) 
Adjustments to net financing costs includes foreign exchange, pension interest charges and the unwind of discounting 
on acquisition related liabilities of £8 million (2019: £28 million), net of related tax credit of £2 million (2019: £6 million) 

188 

ITV plc  Annual Report and Accounts 2020

188 

Financial Statements 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities  

In this  
section 

This section shows the assets used to generate the Group’s trading performance and 
the liabilities incurred as a result. On the following pages, there are notes covering 
working capital, non-current assets and liabilities, acquisitions and disposals, 
provisions and pensions. 

Liabilities relating to the Group’s financing activities are addressed in section 4. 
Deferred tax assets and liabilities are shown in note 2.3. 

3.1  
Working 
capital 

Keeping 
it simple 

Working capital represents the assets and liabilities the Group generates through its 
trading activity. The Group therefore defines working capital as distribution rights, 
programme rights, trade and other receivables, trade and other payables and 
contract assets and liabilities. 

Careful management of working capital ensures that the Group can meet its trading 
and financing obligations within its ordinary operating cycle.  

Working capital is a driver of the profit to cash conversion ratio, a key performance 
indicator for the Group. For those subsidiaries acquired during the year, working 
capital at the date of acquisition is excluded from the profit to cash calculation so 
that only subsequent working capital movements in the period controlled by ITV are 
reflected in this metric. 

In the following section, you will find further information regarding working capital 
management and analysis of the elements of working capital. 

3.1.1 Programme rights and commitments 
Accounting policies 
Rights are recognised when the Group controls the respective rights and the risks and rewards associated with them.  

Programme rights not yet utilised are included in the statement of financial position at the lower of cost and net 
realisable value. In assessing net realisable value for programmes in production, judgement is required when 
considering the contracted sales price and estimated costs to complete.  

Broadcast programme rights 
Acquired programme rights (which include films) and sports rights are purchased for the primary purpose of broadcasting 
on the ITV family of channels, including VOD and SVOD platforms. These are recognised within current assets the earlier  
of when payments are made or when the rights are ready for exploitation. The Group generally expenses these rights 
through operating costs over a number of transmissions reflecting the pattern and value in which the right is consumed. 

Commissions, which primarily comprise programmes purchased, based on editorial specification and over which the 
Group has some control, are recognised in current assets as payments are made and are generally expensed to 
operating costs in full on first transmission. Where a commission is repeated on any platform, incremental costs 
associated with the broadcast are included in operating costs.  

The net realisable value assessment for acquired and commissioned rights (excluding sports rights) is based on 
estimated airtime value, with consideration given to whether the number of transmissions purchased can be efficiently 
played out over the licence period. The net realisable value is assessed on a portfolio basis unless specific indicators of 
impairment are identified. 

The net realisable value assessment for sports rights is based on the estimated airtime value on the transmission date 
of the sporting event.  

As a result of the impact of COVID-19 on the planned sporting schedule for 2020 and 2021 and the consequential 
impact on TAR, along with changing forecasts of audience mix and revenues for certain sporting events, the Group has 
recognised an impairment for certain sporting events included in programme rights as well as onerous contract 
provisions for future commitments. Further details are provided in section 3.6. 

ITV plc  Annual Report and Accounts 2020 

189
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

The Broadcast programme rights and other inventory at the year end are shown in the table below: 

Acquired programme rights 
Commissions 
Sports rights 

2020 
£m 

169 
69 
70 
308 

2019 
£m 

173 
106 
44 
323 

£19 million relates to stock that will be transmitted in 2022 and beyond (2019: £3 million transmitted in 2021 and beyond) 

Broadcast programme and transmission commitments 
Transmission commitments are the contracted future payments under transmission supply agreements that require 
the use of transponder capacity for a period of up to ten years with payments increasing over time, limited by specific 
RPI caps. In 2020, we have recognised an onerous contract provision for £19 million in respect of transmission 
commitments. See note 3.6 for further details. 

Programming commitments are transactions entered into in the ordinary course of business with programme suppliers, 
sports organisations and film distributors in respect of rights to broadcast on the ITV network and on BritBox UK.  

Commitments in respect of these transactions, which are not reflected in the statement of financial position, are due 
for payment as follows: 

2020 

Within one year 
Later than one year and not more than five years 

2019 

Within one year 
Later than one year and not more than five years 

Transmission 
£m 

Programme 
£m 

35 
95 
130 

479 
465 
944 

Transmission 
£m 

Programme 
£m 

35 
126 
161 

376 
609 
985 

Total 
£m 

514 
560 
1,074 

Total 
£m 

411 
735 
1,146 

3.1.2 Distribution rights 
Accounting policies 
Distribution rights are programme rights the Group buys from producers to derive future revenue, principally through 
licensing to other broadcasters. These are classified as non-current assets as these rights are used to derive long-term 
economic benefit for the Group. 

Distribution rights are recognised initially at cost and charged through operating costs in the income statement over a 
period not exceeding five years, reflecting the value and pattern in which the right is consumed. Advances paid for the 
acquisition of distribution rights are disclosed as distribution rights as soon as they are contracted. These advances are 
not expensed until the programme is available for distribution. Up to that point, they are assessed annually for 
impairment through the reassessment of the future sales expected to be earned from that title.  

The net book value of distribution rights at the year end is as follows: 

Distribution rights 

During the year, £19 million was charged to the income statement (2019: £49 million). 

2020 
£m 

18 

2019 
£m 

22 

190 

ITV plc  Annual Report and Accounts 2020

190 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
> Section 3: Operating Assets and Liabilities 

3.1.3 Trade and other receivables 
Accounting policies 
Trade receivables are recognised initially at the value of the invoice sent to the customer and subsequently at the 
amounts considered recoverable (amortised cost). Where payments are not due for more than one year, they are 
shown in the financial statements at their net present value to reflect the economic cost of delayed payment.  
The Group provides goods and services to substantially all of its customers on credit terms. 

Estimates are used in determining the level of receivables that will not, in the opinion of the Directors, be collected. 
These estimates include such factors as historical experience, the current state of the UK and overseas economies and 
industry specific factors. A provision for impairment of trade receivables is established when there is sufficient evidence 
that the Group will not be able to collect all amounts due. The expected loss model was applied to trade and other 
receivables and contract assets and the impact was not material. 

The carrying value of trade receivables is considered to approximate fair value. Trade and other receivables can be 
analysed as follows: 

Due within one year: 
Trade receivables 
Other receivables 
Prepayments 

Due after more than one year: 

Trade receivables 
Other receivables 

TToottaall  ttrraaddee  aanndd  ootthheerr  rreecceeiivvaabblleess  

2020 
£m 

360 
49 
49 
458 

33 
13 
46 
504 

2019 
£m 

309 
55 
49 
413 

34 
29 
63 
476 

£393 million (2019: £343 million) of total trade receivables, stated net of provisions for impairment, are aged as follows.  

Current 
Up to 30 days overdue 
Between 30 and 90 days overdue 
Over 90 days overdue 

2020 
£m 

357 
16 
19 
1 
393 

2019 
£m 

280 
35 
25 
3 
343 

Movements in the Group’s provision for impairment of trade receivables and contract assets can be shown as follows: 

At 1 January 
Charged during the year 
Unused amounts reversed 
At 31 December 

2020 
£m 

38 
12 
(4) 
46 

2019 
£m 

39 
1 
(2) 
38 

Of the provision total, £45 million relates to balances overdue by more than 90 days (2019: £36 million) and less than £1 
million relates to current balances (2019: £2 million).  

ITV plc  Annual Report and Accounts 2020 

191
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.1.4 Trade and other payables due within one year 
Accounting policies 
Trade payables are recognised at the value of the invoice received from a supplier. The carrying value of current and 
non-current trade payables is considered to approximate fair value. Trade and other payables due within one year can 
be analysed as follows: 

Trade payables 
VAT and social security 
Other payables 
Acquisition-related liabilities – employment-linked contingent consideration 
Acquisition-related liabilities – payable to sellers under put options agreed on acquisition 
Accruals 

3.1.5 Trade and other payables due after more than one year 
Trade and other payables due after more than one year can be analysed as follows: 

Trade payables 

Other payables 
Acquisition-related liabilities – employment-linked contingent consideration 
Acquisition-related liabilities – payable to sellers under put options agreed on acquisition 

Total trade and other payables due after more than one year 

2020 
£m 

54 
132 
237 
157 
6 
373 
959 

2020 
£m 

54 

15 
7 
39 
61 
115 

2019 
£m 

66 
77 
238 
151 
– 
385 
917 

2019 
£m 

61 

5 
14 
32 
51 
112 

Trade payables due after more than one year, relate primarily to film creditors of £35 million (2019: £33 million) and 
royalties of £19 million (2019: £28 million). 

Acquisition-related liabilities or performance-based employment-linked earnouts are the estimated amounts payable 
to previous owners. The estimated future payments, treated as exceptional employment costs (see note 2.2), are 
accrued over the period the sellers are required to remain with the business. Those amounts not linked to employment 
are estimated and recognised at acquisition at their time discounted value, with the unwind of the discount recorded  
as part of finance costs. 

Acquisition related liabilities at 31 December 2020 were £209 million (2019: £197 million) which represents the amount 
accrued to date at their time discounted value. The total estimated future payments of £227 million (2019: £230 million) 
are sensitive to forecast profits as they are based on a multiple of earnings. The range of reasonably possible outcomes 
for the liability is between £139 million and £427 million. To arrive at ITV’s current best estimate of the accrued liability 
at 31 December 2020, total future payments and the possible range of outcomes for the liability, the Directors have 
taken into account the views of external advisors. The liabilities due after more than one year are expected to be 
settled between 2022 and 2026. 

The most material payable is to the previous owner of the shares in Talpa Media B.V (now known as ITV Studios Holding 
B.V.), purchased in 2015 for the initial cash consideration of €500 million (£362 million) with further payments 
dependent on Talpa’s future performance, up to a maximum consideration, including the initial payment, of €1.1 billion 
across three earnouts. The first earnout was paid in 2017 (€100 million), the second earnout (in respect of the 2017, 
2018 and 2019 years) is payable following determination of the earnout calculation for that period and the final 
payment will not fall due given that John de Mol did not exercise his option to extend the earnout to 2022. The 
determination of the second earnout is currently undergoing an assessment by the independent arbiter. Payment will 
be made following the conclusion of that process. The other significant earnouts included within our expected future 
payments include Tomorrow Studios and Cattleya. 

All earnouts are sensitive to forecast profits as they are based on a multiple of earnings and judgement is required 
where there may be adjustments to forecasted profits or when earnouts are negotiated, hence the reason for the 
range noted above. In the case of Talpa’s earnout, the outcome of the ongoing review in relation to funds received for 
the insured trade receivable could have a material impact. The treatment of this receipt could increase the earnout by 
£150 million, within the range noted above (see note 5.2). 

192 

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192 

Financial Statements 
 
 
 
 
 
 
 
 
> Section 3: Operating Assets and Liabilities 

3.1.6 Contract assets and liabilities 
Contract assets (accrued income) primarily relate to the Group’s right to consideration for work completed but not 
billed at the reporting date. Many of the programmes the Studios division produces are sold internationally and also 
used within the ITV network. Production work in progress is treated as a contract asset until the point the programme  
is completed.  

Contract liabilities (deferred income) primarily relate to the consideration received from customers in advance of 
transferring a good or service. The following table provides movements in contract assets and liabilities in the period: 

BBaallaannccee  aatt  11  JJaannuuaarryy    
Decrease due to balance transferred to trade receivables 
Increases as a result of the changes in the measure of progress 
Decreases due to revenue recognised in the period 
Increase due to cash received 
Business combination 
BBaallaannccee  aatt  3311  DDeecceemmbbeerr  

Non-current contract assets of £7 million (2019: £3 million) is included in the above reconciliation.  

Contract 
assets 
£m 

445 
(409) 
380 
– 
– 
– 
416 

2020 

Contract 
liabilities 
£m 

Contract 
assets 
£m 

2019 

Contract 
liabilities 
£m 

(219)  
– 
–   
208   
(260)  
–   
(271)  

470 
(462) 
437 
– 
– 
– 
445 

(255) 
– 
– 
255 
(217) 
(2) 
(219) 

3.1.7 Working capital management 
Cash and working capital management has been a critical area of focus during 2020 and will continue to be in 2021. 
During the year, the cash inflow from working capital was £137 million (2019: outflow of £63 million) derived as follows: 

Decrease/(increase) in programme rights and distribution rights 
Decrease/(increase) in receivables and contract assets 
Increase/(decrease) in payables and contract liabilities 
WWoorrkkiinngg  ccaappiittaall  iinnffllooww//((oouuttffllooww))  

2020 
£m 

16 
2 
119 
137 

2019 
£m 

(18) 
(37) 
(8) 
(63) 

The working capital inflow/(outflow) excludes the impact of balances acquired on the acquisition of subsidiaries during 
the period (see note 3.4). 

ITV plc  Annual Report and Accounts 2020 

193
193 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.2  
Property, 
plant and 
equipment 

Keeping 
it simple 

The following section shows the physical assets used by the Group to operate the 
business, generating revenues and profits. These assets include office buildings and 
studios, as well as equipment used in broadcast transmission, programme 
production and support activities. 

The cost of these assets is the amount initially paid for them. A depreciation expense 
is charged to the income statement to reflect annual wear and tear and the reduced 
value of the asset over time. Depreciation is calculated by estimating the number of 
years the Group expects the asset to be used (useful economic life). If there has been 
a technological change or decline in business performance, the Directors review the 
value of the assets to ensure they have not fallen below their depreciated value.  
If an asset’s value falls below its depreciated value, an additional impairment charge 
is made against profit. 

This section also explains the accounting policies followed by ITV and the specific 
estimates made in arriving at the net book value of these assets. 

Accounting policies 
Property, plant and equipment 
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses. Certain items of 
property, plant and equipment that were revalued to fair value prior to 1 January 2004 (the date of transition to IFRS) are 
measured on the basis of deemed cost, being the revalued amount less depreciation up to the date of transition. 

Right of use assets 
A contract contains a lease if the contract conveys the right to control the use of an identified asset for a period of  
time in exchange for consideration. These assets are called right of use assets and have been included on the Group’s 
balance sheet at a value equal to the discounted future lease payments. For leases recognised on transition to IFRS 16 
‘Leases’ the value is also adjusted by any prepayments or lease incentives recognised immediately before the date of 
initial application. 

Depreciation 
Depreciation is provided to write off the cost of property, plant and equipment less estimated residual value, on a 
straight-line basis over their estimated useful lives. The annual depreciation charge is sensitive to the estimated useful 
life of each asset and the expected residual value at the end of its life. The major categories of property, plant and 
equipment are depreciated as follows: 

Asset class 

Depreciation policy 

Freehold land 
Freehold buildings 
Leasehold improvements 
Vehicles, equipment and fittings* 
Right of use assets 

*  Equipment includes studio production and technology assets. 

not depreciated 
up to 60 years 
shorter of residual lease term or estimated useful life 
3 to 20 years 
over the term of the lease 

Assets under construction are not depreciated until the point at which the asset comes into use by the Group.  

Impairment of assets 
Property, plant and equipment that is subject to depreciation is reviewed for impairment whenever events or changes 
in circumstances indicate that the carrying amount may not be recoverable. Indicators of impairment may include 
changes in technology and business performance and, in respect of 2020, the longer-term implications of the 
disruption caused by COVID-19. No impairments identified were linked directly to the pandemic. 

194 

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194 

Financial Statements 
 
 
 
 
> Section 3: Operating Assets and Liabilities 

Property, plant and equipment 
Property, plant and equipment can be analysed as follows: 

Freehold land 
and buildings 

Improvements to leasehold 
land and buildings 

CCoosstt  
At 1 January 2019 
IFRS 16 transition 
Additions 
Foreign exchange 
Disposals and retirements 
At 31 December 2019 
Additions 
Foreign exchange 
Disposals and retirements 
AAtt  3311  DDeecceemmbbeerr  22002200  

DDeepprreecciiaattiioonn  
At 1 January 2019 
Charge for the year 
Foreign exchange 
Disposals and retirements 
At 31 December 2019 
Charge for the year 
Foreign exchange 
Disposals and retirements 
AAtt  3311  DDeecceemmbbeerr  22002200  

NNeett  bbooookk  vvaalluuee  
AAtt  3311  DDeecceemmbbeerr  22002200  
At 31 December 2019 

£m 

9 
– 
3 
– 
– 
12 
1 
– 
(1) 
12 

– 
1 
– 
– 
1 
1 
– 
– 
2 

10 
11 

Long 
 £m 

Short 
 £m 

69 
– 
1 
– 
– 
70 
15 
(1) 
(4) 
80 

21 
2 
– 
– 
23 
3 
– 
(4) 
22 

58 
47 

26   
–   
1   
–   
–   
27   
1   
–   
–   
28   

16   
–   
–   
–   
16   
–   
–   
–   
16   

12   
11   

Vehicles, 
equipment  
and fittings 

Owned 
 £m 

Right 
of use 
assets* 

Total 

£m 

£m 

237 
– 
25 
(4) 
(18) 
240 
20 
– 
(38) 
222 

113 
28 
3 
(17) 
127 
26 
– 
(36) 
117 

– 
112 
– 
– 
– 
112 
40 
(1) 
(4) 
147 

– 
25 
– 
– 
25 
27 
(1) 
(4) 
47 

341 
112 
30 
(4) 
(18) 
461 
77 
(2) 
(47) 
489 

150 
56 
3 
(17) 
192  
57 
(1) 
(44) 
204 

105 
113 

100 
87 

285 
269 

*   Under the modified retrospective approach in IFRS 16 ‘Leases’, the 1 January 2019 numbers are not restated. 

Included within property, plant and equipment are assets in the course of construction of £17 million (2019: £14 million). 

Included in net book value of right of use assets is £99 million (2019: £85 million) related to properties and £1 million 
(2019: £2 million) relating to vehicles, equipment and fittings. 

Capital commitments 
There is £1 million of capital commitments at 31 December 2020 (2019: £1 million). 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

3.3  
Intangible 
assets 

Keeping 
it simple 

The following section shows the non-physical assets used by the Group to generate 
revenue and profits. 

These assets include formats and brands, customer contracts and relationships, 
contractual arrangements, licences, software development, film libraries and 
goodwill. The cost of these assets is the amount that the Group has paid or, where 
there has been a business combination, the fair value of the specific intangible 
assets that could be sold separately or which arise from legal rights. In the case of 
goodwill, its cost is the amount the Group has paid in acquiring a business over and 
above the fair value of the individual assets and liabilities acquired. The value of 
goodwill is the ‘intangible’ value that comes from, for example, a uniquely strong 
market position and the outstanding productivity of its employees. 

The value of intangible assets, with the exception of goodwill, reduces over the 
number of years the Group expects to use the asset, the useful economic life, via  
an annual amortisation charge to the income statement. Where there has been  
a technological change or decline in business performance, the Directors review  
the value of assets, including goodwill, to ensure they have not fallen below their 
amortised value. Should an asset’s value fall below its amortised value, an additional 
impairment charge is made against profit. 

This section explains the accounting policies applied and the specific judgements 
and estimates made by the Directors in arriving at the net book value of these assets. 

Accounting policies 
Goodwill 
Goodwill represents the future economic benefits that arise from assets that are not capable of being individually 
identified and separately recognised. The goodwill recognised by the Group has all arisen as a result of business 
combinations. Goodwill is stated at its recoverable amount being cost less any accumulated impairment losses and  
is allocated to the business to which it relates. 

Due to changes in accounting standards, goodwill has been calculated using three different methods depending on the 
date the relevant business was purchased. 

Method 1: All business combinations that have occurred since 1 January 2009 were accounted for using the acquisition 
method. Under this method, goodwill is measured as the fair value of the consideration transferred (including the 
recognition of any part of the business not yet owned (non-controlling interests)), less the fair value of the identifiable 
assets acquired and liabilities assumed, all measured at the acquisition date. Any contingent consideration expected  
to be transferred in the future is recognised at fair value at the acquisition date and recognised within other payables. 
Contingent consideration classified as an asset or liability that is a financial instrument is measured at fair value with 
changes in fair value recognised in the income statement. The determination of fair value is based on discounted cash 
flows. The key assumptions take into consideration the probability of meeting each performance target and the 
discount rate. 

Where less than 100% of a subsidiary is acquired, and call and put options are granted over the remaining interest, a 
non-controlling interest is initially recognised in equity at fair value, which is established based on the value of the put 
option. A call option is recognised as a derivative financial instrument, carried at fair value. The put option is recognised 
as a liability within other payables, carried at the present value of the put option exercise price, and a corresponding 
charge is included in merger and other reserves. Any subsequent remeasurement of the put option liability is 
recognised within finance income or cost. 

Subsequent adjustments to the fair value of net assets acquired can only be made within 12 months of the acquisition 
date, and only if fair values were determined provisionally at an earlier reporting date. These adjustments are 
accounted for from the date of acquisition. 

Acquisitions of non-controlling interests are accounted for as transactions with owners and therefore no goodwill is 
recognised as a result of such transactions. Transaction costs incurred in connection with those business combinations, 
such as legal fees, due diligence fees and other professional fees, are expensed as incurred. The Directors consider these 
costs to reflect the cost of acquisition and to form a part of the capital transaction, and highlight them separately as 
exceptional items. 

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> Section 3: Operating Assets and Liabilities 

Method 2: All business combinations that occurred between 1 January 2004 and 31 December 2008 were accounted for 
using the purchase method in accordance with IFRS 3 ‘Business Combinations’ (2004). Goodwill on those combinations 
represents the difference between the cost of the acquisition and the fair value of the identifiable net assets acquired 
and did not include the value of the non-controlling interest. Transaction costs incurred in connection with those 
business combinations, such as legal fees, due diligence fees and other professional fees, were included in the cost  
of acquisition. 

Method 3: For business combinations prior to 1 January 2004, goodwill is included at its deemed cost, which represents 
the amount recorded under UK GAAP at that time less accumulated amortisation up to 31 December 2003. The 
classification and accounting treatment of business combinations occurring prior to 1 January 2004, the date of 
transition to IFRS, has not been reconsidered, as permitted under IFRS 1.  

Other intangible assets 
Intangible assets other than goodwill are those that are distinct and can be sold separately or which arise from legal rights. 

The main intangible assets the Group has valued are formats, brands, licences, contractual arrangements, customer 
contracts and relationships and libraries. 

Within ITV, there are two types of other intangible assets: those assets directly purchased by the Group for day-to-day 
operational purposes (such as software licences and development) and intangible assets identified as part of an 
acquisition of a business.  

Intangible assets acquired directly by the Group are stated at cost less accumulated amortisation. Those separately 
identified intangible assets acquired as part of an acquisition or business combination are shown at fair value at the 
date of acquisition less accumulated amortisation. 

Each class of intangible assets’ valuation method on initial recognition, amortisation method and estimated useful life 
is set out in the table below: 

Class of intangible asset 

Amortisation method  Estimated useful life  Valuation method 

Brands 

Straight-line 

8 to 14 years 

Formats 
Customer  
contracts  

Straight-line 
Straight-line or 
reducing balance 
as appropriate 
Customer relationships 
Straight-line 
Contractual arrangements  Straight-line 

Licences 

Straight-line 

Libraries and other 

Software licences and 
development 

Sum of digits or 
straight-line as 
appropriate 
Straight-line 

up to 8 years 
up to 6 years  

5 to 10 years 
up to 10 years 
depending on 
the contract 
terms 

11 to 29 years 
depending on 
term of licence 

up to 20 years 

Applying a royalty rate to the expected future 
revenue over the life of the brand. 
Expected future cash flows from those assets existing 
at the date of acquisition are estimated. If applicable, 
a contributory charge is deducted for the use of other 
assets needed to exploit the cash flow. The net cash 
flow is then discounted back to present value. 
Expected future cash flows from those contracts 
existing at the date of acquisition are estimated. 
If applicable, a contributory charge is deducted for  
the use of other assets needed to exploit the cash 
flow. The net cash flow is then discounted back to 
present value. 
Start-up basis of expected future cash flows existing 
at the date of acquisition. If applicable, a contributory 
charge is deducted for the use of other assets needed 
to exploit the cash flow. The net cash flow is then 
discounted back to present value. 

PSB licences are valued as a start-up business with 
only the licence in place. 
Initially at cost and subsequently at cost less 
accumulated amortisation. 

1 to 10 years 

Initially at cost and subsequently at cost less 
accumulated amortisation. 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Determining the fair value of intangible assets arising on acquisition requires judgement. The Directors make estimates 
regarding the timing and amount of future cash flows derived from exploiting the assets being acquired. The Directors 
then estimate an appropriate discount rate to apply to the forecast cash flows. Such estimates are based on current 
budgets and forecasts, extrapolated for an appropriate period taking into account growth rates, operating costs and 
the expected useful lives of assets. Judgements are also made regarding whether, and for how long, licences will be 
renewed; this drives our amortisation policy for those assets. 

The Directors estimate the appropriate discount rate using pre-tax rates that reflect current market assessments  
of the time value of money and the risks specific to the assets or businesses being acquired. 

Amortisation 
Amortisation is charged to the income statement over the estimated useful lives of intangible assets unless such lives 
are judged to be indefinite. Indefinite life assets, such as goodwill, are not amortised but are tested for impairment at 
each year end. 

Impairment 
Goodwill is not subject to amortisation and is tested annually for impairment and when circumstances indicate that  
the carrying value may be impaired. 

Other intangible assets are subject to amortisation and are reviewed for impairment whenever events or changes in 
circumstances indicate that the amount carried in the statement of financial position is less than its recoverable amount. 

Determining whether the carrying amount of intangible assets has any indication of impairment requires judgement. 
Any impairment is recognised in the income statement. 

An impairment test is performed by assessing the recoverable amount of each asset, or for goodwill the cash-
generating unit (‘CGU’), or group of CGUs, related to the goodwill. Total assets (which include goodwill) are grouped at 
the lowest levels for which there are separately identifiable cash flows. 

The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. The value in use is based 
on the present value of the future cash flows expected to arise from the asset.  

In testing for impairment, estimates are used in deriving cash flows and the discount rates. Such estimates reflect 
current market assessments of the risks specific to the asset and the time value of money. The estimation process is 
complex due to the inherent risks and uncertainties associated with long-term forecasting. If different estimates of the 
projected future cash flows or a different selection of an appropriate discount rate or long-term growth rate were made, 
these changes could materially alter the projected value of the cash flows of the asset, and as a consequence materially 
different amounts would be reported in the financial statements. 

Impairment losses in respect of goodwill cannot be reversed. In respect of assets other than goodwill, an impairment 
loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment 
loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would 
have been determined, net of depreciation or amortisation, if no impairment loss had been recognised. 

In the light of the uncertainty caused by the COVID-19 outbreak, the Group has assessed goodwill and other assets for 
impairment as at 31 December 2020. 

There is a wide range of potential outcomes regarding the possible future performance of each of ITV Group’s cash-
generating units, Broadcast, ITV Studios and SDN. The Directors, however, do not consider that any reasonably possible 
changes in the key assumptions would cause the value in use of the Group’s cash-generating units to fall below their 
carrying values. 

Other non-current and current assets were also reviewed for impairment in light of the disruption caused by COVID-19 
as at 31 December 2020. Impairments identified, which were linked directly to the pandemic, have been treated as 
exceptional items discussed in detail in note 2.2. 

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> Section 3: Operating Assets and Liabilities 

Intangible assets 
Intangible assets can be analysed as follows: 

Formats 
and brands 
£m 

Customer 
contracts and  
relationships 
£m 

Contractual 
arrangements 
£m 

Goodwill 
£m 

Libraries 
and other 
£m 

Software 
licences and 
development 
£m 

Licences 
£m 

CCoosstt  
At 1 January 2019 
Additions 
Acquisitions 
Foreign exchange 
Disposals, retirements 
and impairment 
At 31 December 2019 
Additions 
Foreign exchange 
AAtt  3311  DDeecceemmbbeerr  22002200  
AAmmoorrttiissaattiioonn  aanndd  
iimmppaaiirrmmeenntt  
At 1 January 2019 
Charge for the year 
Foreign exchange 
Disposals, retirements 
and impairment 
At 31 December 2019 
Charge for the year 
Foreign exchange 
AAtt  3311  DDeecceemmbbeerr  22002200  
NNeett  bbooookk  vvaalluuee  
AAtt  3311  DDeecceemmbbeerr  22002200  
At 31 December 2019 

3,904 
– 
9 
(16) 

– 
3,897 
– 
(2) 
3,895 

2,654 
– 
– 

– 
2,654 
– 
– 
2,654 

1,241 
1,243 

551 
– 
– 
(21) 

– 
530 
– 
17 
547 

349 
44 
(11) 

– 
382 
42 
11 
435 

112 
148 

438 
– 
6 
(3) 

– 
441 
– 
– 
441 

418 
7 
(3) 

– 
422 
6 
(1) 
427 

14 
19 

11 
– 
– 
– 

– 
11 
– 
– 
11 

11 
– 
– 

– 
11 
– 
– 
11 

– 
– 

176 
– 
– 
– 

– 
176 
– 
– 
176 

112 
6 
– 

– 
118 
6 
– 
124 

52 
58 

103 
1 
– 
(1) 

– 
103 
1 
(1) 
103 

89 
4 
(2) 

– 
91 
1 
(1) 
91 

12 
12 

Goodwill impairment tests 
The carrying amount of goodwill for each CGU is represented as follows: 

ITV Studios 
Broadcast 
SDN 

164 
57 
– 
– 

(14) 
207 
21 
– 
228 

100 
11 
(2) 

(14) 
95 
20 
(1) 
114 

114 
112 

2020  
£m 

779 
386 
76 
1,241 

Total 
£m 

5,347 
58 
15 
(41) 

(14) 
5,365 
22 
14 
5,401 

3,733 
72 
(18) 

(14) 
3,773 
75 
8 
3,856 

1,545 
1,592 

2019  
£m 

781 
386 
76 
1,243 

There has been no impairment charge for any CGU during the year (2019: £nil). 

When assessing impairment, the recoverable amount of each CGU is based on value in use calculations. These calculations 
require the use of estimates, specifically: pre-tax cash flow projections; long-term growth rates; and a pre-tax market 
discount rate. Cash flow projections are based on the Group’s current long-term plan. Beyond the plan, these 
projections are extrapolated using an estimated nominal long-term growth rate of 1% (2019: 1.5%). The growth rate 
used is consistent with the long-term average growth rates for both the industry and the countries in which the CGUs 
are located and is appropriate because these are long-term businesses. 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

The discount rate has been updated for each CGU to reflect the latest market assumptions for the risk-free rate, the 
equity risk premium and the net cost of debt. There is currently no reasonably possible change in discount rate that 
would reduce the headroom in any CGU to zero. 

ITV Studios 
The goodwill for ITV Studios has arisen as a result of the acquisition of production businesses since 1999. Significant 
balances were created from the acquisition by Granada of United News and Media’s production businesses in 2000  
and the merger of Granada and Carlton in 2004 to form ITV plc. ITV Studios goodwill also includes the goodwill arising 
from acquisitions since 2012, with the largest acquisitions being Leftfield in 2014, followed by Talpa in 2015.  

The key assumptions on which the forecast cash flows for the whole CGU were based include revenue (including 
international revenue and the ITV Studios share of ITV output, growth in commissions and hours produced), margins 
and the pre-tax market discount rate. These assumptions have been determined by using a combination of 
extrapolation of historical trends within the business, industry estimates and in-house estimates of growth rates  
in all markets. No impairment was identified.  

As part of the impairment review, sensitivity was applied to the main assumptions with no impairment identified (profit 
reduction between 12% and 23% in the five year outlook). The Directors believe that currently no reasonably possible 
change in the cash flow assumptions would reduce the headroom in this CGU to zero. 

A pre-tax market discount rate of 7.7% (2019: 8.8%) has been used in discounting the projected cash flows.  

Following the organisational redesign by ITV Studios, the Directors considered how assets and resources are shared 
across the ITV Studios division and the level of integration within the management structure for the purposes of 
reporting and strategic decision-making. They concluded that a single ITV Studios CGU continues to remain appropriate. 

Broadcast 
The goodwill in this CGU arose as a result of the acquisition of broadcasting businesses since 1999, the largest of which was 
the merger of Carlton and Granada in 2004 to form ITV plc, which was treated as an acquisition of Carlton for accounting 
purposes. Broadcast goodwill also includes the goodwill arising on acquisition of UTV Limited in February 2016. 

The main assumptions on which the forecast cash flow projections for this CGU are based include: the performance and 
share of the television advertising market; share of commercial impacts; programme and other costs; and the pre-tax 
market discount rate. 

The key assumption in assessing the recoverable amount of Broadcast goodwill is the size of the television advertising 
market. In forming its assumptions about the television advertising market, the Group has used a combination of  
long-term trends, industry forecasts and in-house estimates, which place greater emphasis on recent experience.  
No impairment was identified. Also as part of the impairment review, a sensitivity of a significant decline in the 
advertising market with no subsequent recovery was applied, with no impairment identified. The Directors believe  
that currently no reasonably possible change in these assumptions would reduce the headroom in this CGU to zero. 

An impairment charge of £2,309 million was recognised in the Broadcast CGU in 2008, as a result of the downturn  
in the short-term outlook for the advertising market. The current year impairment review, set out above, results in 
significant headroom in excess of the 2008 impairment amount. Even though the advertising market has improved 
since then and the impaired assets are still owned and operated by the Group, due to accounting rules the impairment 
cannot be reversed.  

A pre-tax market discount rate of 7.8% (2019: 8.7%) has been used in discounting the projected cash flows.  

SDN 
Goodwill was recognised when the Group acquired SDN (the licence operator for DTT Multiplex A) in 2005. It 
represented the wider strategic benefits of the acquisition specific to the Group, principally the enhanced ability to 
promote Freeview as a platform, business relationships with the channels which are on Multiplex A and additional 
capacity available from 2010. The licence is due for renewal in 2022. 

The main assumptions on which the forecast cash flows are based are: income to be earned from renewals of medium-
term contracts; the market price of available multiplex video streams; and the pre-tax market discount rate. These 
assumptions have been determined by using a combination of current contract terms, recent market transactions  
and in-house estimates of video stream availability and pricing. No impairment was identified.  

As part of the impairment review, sensitivity was applied to the main assumptions with no impairment identified  
(2020: -10% growth, 2021: -10% growth, no renewal of the licence to operate in 2022). The Directors believe that 
currently no reasonably possible change in the cash flow assumptions would reduce the headroom in this CGU to zero. 

A pre-tax market discount rate of 11.4% (2019: 13.6%) has been used in discounting the projected cash flows.  

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200 

Financial Statements 
 
> Section 3: Operating Assets and Liabilities 

3.4 
Acquisitions 

Keeping 
it simple 

The following section outlines what the Group has acquired in the year.  

Most of the deals are structured so that a large part of the payment made to the 
sellers (‘consideration’) is determined based on future performance. This is done so 
that the Group can both align incentives for growth, while reducing risk so that total 
consideration reflects actual performance, not expected.  

IFRS accounting standards require some of this consideration to be included in the 
purchase price used in determining goodwill (‘contingent consideration’). Examples 
of contingent consideration include top-up payments and recoupable performance 
adjustments. Any remaining consideration is required to be recognised as a liability 
or expense outside of acquisition accounting (put option liabilities and employment-
linked contingent payments known as ‘earnout’ payments). 

The Group considers the income statement impact of all consideration to be capital in 
nature and so excludes it from adjusted profit. Therefore, for each acquisition below, 
the distinction between the types of consideration has been explained in detail. 

Acquisitions in the current year – 2020 
There have been no acquisitions in 2020. 

Acquisitions in the prior year – 2019 
In 2019, the Group made payments totalling £11 million for two acquisitions within the ITV Studios operating segment. 
The businesses fit with the strategy of strengthening the Group’s existing position as a producer and global distributor 
of world-class content. 

Armoza International Media Limited  
On 31 July 2019, the Group purchased 100% of the share capital of Armoza International Media Ltd, one of Israel’s 
leading television developers and distributors. 

Monumental Television Limited 
On 18 July 2019, the Group increased its stake in Monumental Television from 26% to a 51% majority in the UK 
production company.  

Acquisition accounting: 
Put and call options over the non-controlling interest and performance-related top up payments have been granted, 
with payments expected in the next five years. The total maximum consideration for the two acquisitions in 2019 is 
capped at £62 million (undiscounted). All future payments are dependent on future performance of the businesses  
and linked to ongoing employment. 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

CCoonnssiiddeerraattiioonn  ttrraannssffeerrrreedd::  

Initial consideration (net of cash acquired) (Note A) 

TToottaall  ccoonnssiiddeerraattiioonn  

FFaaiirr  vvaalluuee  ooff  nneett  aasssseettss  aaccqquuiirreedd::  

Intangible assets 
Deferred tax liabilities 
Inventory 
Trade and other receivables 
Trade and other payables 
Borrowings 
Net assets held for sale 

FFaaiirr  vvaalluuee  ooff  nneett  aasssseettss  

NNoonn--ccoonnttrroolllliinngg  iinntteerreesstt  mmeeaassuurreedd  aatt  ffaaiirr  vvaalluuee  ((NNoottee  BB))  
GGooooddwwiillll  

OOtthheerr  iinnffoorrmmaattiioonn  

Present value of the expected liability on put options 
Present value of the expected earnout payment at acquisition 

CCoonnttrriibbuuttiioonnss  ttoo  tthhee  GGrroouupp’’ss  ppeerrffoorrmmaannccee::  
FFrroomm  ddaattee  ooff  aaccqquuiissiittiioonn  

Revenue  
EBITA before exceptionals 

PPrrooffoorrmmaa  ––  JJaannuuaarryy  ttoo  DDeecceemmbbeerr  

Revenue 
EBITA before exceptionals 

2020 
Total 
£m  

2019 
Total* 
£m  

– 
– 

– 
– 
– 
– 
– 
– 
– 
– 

– 
– 

– 
– 

– 
– 

– 
– 

11 
11 

6 
(1) 
9 
6 
(14) 
(3) 
– 
3 

1 
9 

– 
7 

9 
1 

19 
1 

*  Provisional values as the acquisition accounting is finalised in the 12 month period following acquisition. 

Note A: Consideration for all acquisitions is net of cash acquired and estimated debt and working capital settlements. Cash acquired during the period is nil (2019: 
£4 million). 

Note B: Non-controlling interest arises where the Group acquires less than 100% of the equity interest in a business, but obtains control. 

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Financial Statements 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
> Section 3: Operating Assets and Liabilities 

3.5  
Investments 

Keeping 
it simple 

The Group holds non-controlling interests in a number of different entities. 
Accounting for these investments, and the Group’s share of any profits and losses, 
depends on the level of control or influence the Group is granted via its interest.  
The three principal types of non-consolidated investments are: joint arrangements 
(joint ventures or joint operations), associates, and equity investments. 

A joint arrangement is an investment where the Group has joint control, with one  
or more third parties. An associate is an entity over which the Group has significant 
influence (i.e. power to participate in the investee’s financial and operating 
decisions). Any other investment is an equity investment. 

Accounting policies 
For joint ventures and associates, the Group applies equity accounting. Under this method, it recognises the investment 
in the entity at cost and subsequently adjusts this for its share of profits or losses, which are recognised in the income 
statement within non-operating items and included in adjusted profit.  

Where the Group has invested in associates by acquiring preference shares or convertible debt instruments, the share 
of profit recognised is usually £nil as no equity interest exists.  

Equity investments are held at fair value unless the investment is a start-up business, in which case it is valued at cost 
and assessed for impairment.  

The carrying amount of each category of our investments is represented as follows: 

Joint ventures 
Associates 
Equity investments 

2020  
£m 

24 
52 
1 
77 

2019 
£m 

1 
43 
8 
52 

Investments have increased during the year primarily due to an increase in investment in BritBox US (to increase our 
investment to 50%) and an investment in Bedrock Entertainment, a US Studios business which develops and produces 
premium television content. Further smaller investments have been made in line with Group’s strategy to grow the 
international content business. The Group also recognised share of profits in equity accounted investments of £9 million. 

In 2020, following the closure of Quibi the Group’s investment was fully written down. 

Significant investments in associates include £30 million (2019: £30 million) relating to a 45% investment Blumhouse 
TV Holdings LLC, a film and television production company in the US. 

Please refer to page 241 for the list of principal investments held at 31 December 2020. 

3.6 
Provisions 

Keeping 
it simple 

A provision is recognised by the Group where an obligation exists relating to events 
in the past and it is probable that cash will be paid to settle it. 

A provision is made where the Group is not certain how much cash will be required to 
settle a liability, so an estimate is required. The main estimates relate to the cost of 
holding properties that are no longer in use by the Group, the likelihood of settling 
legal claims and contracts the Group has entered into that are now unprofitable. 

Accounting policies 
A provision is recognised in the statement of financial position when the Group has a present legal or constructive 
obligation arising from past events, it is probable cash will be paid to settle it and the amount can be estimated reliably. 
Provisions are determined by discounting the expected future cash flows by a rate that reflects current market 
assessments of the time value of money and the risks specific to the liability. The unwinding of the discount is 
recognised as a financing cost in the income statement. The value of the provision is determined based on assumptions 
and estimates in relation to the amount and timing of actual cash flows, which are dependent on future events. 

ITV plc  Annual Report and Accounts 2020 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Provisions 
The movements in provisions during the year are as follows: 

At 31 December 2019 
Additions 
Utilised 
Released 
AAtt  3311  DDeecceemmbbeerr  22002200  

Contract 
provisions 
£m 

Property 
provisions 
£m 

Legal and 
Other 
provisions 
£m 

2 
56 
(12) 
(9) 
37 

2 
1 
– 
– 
3 

3 
38 
– 
– 
41 

Total 
£m 

7 
95 
(13) 
(8) 
81 

Provisions of £59 million are classified as current liabilities (2019: £2 million). Unwind of the discount is £nil in 2020 and 
2019. 

•  Contract provisions of £41 million (2019: £2 million) represent liabilities in respect of onerous contracts in relation  

to individual sports rights of £22 million (2019: £nil) and transmission capacity supply contract of £19 million  
(2019: £2 million).  

The provision for sports rights is sensitive to the changes in the sporting schedule and consequential impact on TAR. As 
a result of the impact of COVID-19 and consequential changes to the sporting schedule, along with resulting changing 
forecasts of audience mix and revenues for certain sporting events, the Group has recognised a provision for the 
sporting events directly impacted by these changes. In calculating the provision, management has made estimates  
and used assumptions in determining the nature, amount and timing of potential outflows including the commercial 
impacts of the target audience that will be generated by those rights, scheduling of the events and revenue forecasts. 
A provision is recognised for rights where the estimated revenues are less than the obligation held. An initial provision 
was raised during the year for £37 million, of which £11 million has been utilised during the year and £8 million  
was released.  

The onerous contract for the transmission supply contract of £19 million has been recognised in the current year as the 
capacity on the satellite transponder is no longer used by the Group. £2 million of the provision was utilised during the year. 
Management have applied judgement in their assessment that the individual element of the contract is separable from 
the remaining elements of the contract which are not considered onerous. The capacity on the satellite transponder is no 
longer used by the Broadcast business and is therefore not generating revenues. The contracted future commitment has 
therefore been recognised as a provision as there are no future economic benefits expected.  

•  Property provisions primarily relate to expected dilapidation costs at rental properties. 
•  Legal and Other provisions of £40 million (2019: £3 million) includes a provision of £31 million for the potential liability 

that may arise as a result of the Box Clever Financial Support Directions (‘FSDs’) being issued by the Pensions 
Regulator (‘tPR’). 

The Box Clever Pension Scheme (‘the Scheme’) was managed from its establishment by an independent trustee and 
the Group has not had any commercial connection with the Box Clever business since it went into administrative 
receivership in 2003. After court proceedings in the Upper Tribunal and Court of Appeal were dismissed, certain 
companies within ITV were issued with FSDs by tPR on 17 March 2020. An FSD does not set out what form any  
financial support should take, nor its amount, and those issues have not yet been resolved as part of the legal process.  

The legislation provides that any contribution that ITV may make must be considered reasonable and have regard to 
the Group’s financial circumstances. If an agreement is reached with tPR there may not be an immediate cash flow 
impact. If an agreement cannot be reached then settlement may be protracted and subject to further legal 
proceedings over several years. 

At 2003, the Scheme was estimated to have had a deficit on a buyout basis of £25 million. The most recent estimate of 
the deficit in the Box Clever Group Pension Scheme is £110 million as at 30 April 2020 and remains management’s best 
estimate of the required provision. This estimate was calculated on a buyout basis, using membership data and benefits 
currently being provided in that Scheme, and based on membership data as of February 2020. Both of these valuations 
were of the whole Scheme, encompassing liabilities in respect of former employees of Granada's joint venture partner, 
Thorn, as well as former employees of the Group. Given the significant number of undecided issues as to the quantum 
and form of financial support, the Group will strongly contest any attempt to impose liability in an amount the 
Directors consider unreasonable. 

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> Section 3: Operating Assets and Liabilities 

The Directors continue to believe there are many important factors which need to be taken into account in any decision 
and therefore there remains a great deal of uncertainty around the quantum and form of financial support to be 
provided. The provision of £31 million is based on our proposal issued to the regulator on 31 July 2020 and represents 
the IAS 19 valuation, using market conditions at 30 April 2020. That proposal has not been accepted but it is expected 
that the Company and tPR will have discussions to try to resolve the matter on a consensual basis. No provision 
was held at 31 December 2019 as the Financial Support Direction (FSD) had not yet been issued and Management  
could not reliably estimate the provision as sufficient data around Scheme participants had not yet been received. 

3.7 
Pensions 

Keeping 
it simple 

In this note, we explain the accounting policies governing the Group’s pension 
schemes, followed by analysis of the components of the net defined benefit pension 
deficit, including assumptions made, and where the related movements have been 
recognised in the financial statements. In addition, we have placed text boxes to 
explain some of the technical terms used in the disclosure.  

What are the Group’s pension schemes?  
There are two types of pension schemes. A ‘Defined Contribution’ scheme that is 
open to ITV employees, and a number of ‘Defined Benefit’ schemes that have been 
closed to new members since 2006 and closed to future accrual in 2017. In 2016, on 
acquisition of UTV Limited, the Group took over the UTV Defined Benefit Scheme, 
which closed to future accrual at the end of March 2019. 

What is a Defined Contribution scheme? 
The Defined Contribution scheme is where the Group makes fixed payments into  
a separate fund on behalf of those employees participating in saving for their 
retirement. ITV has no further obligation to the participating employee and the  
risks and rewards associated with this type of scheme are assumed by the members 
rather than the Group. Although the Trustee of the scheme makes available a  
range of investment options, it is the members’ responsibility to make investment 
decisions relating to their retirement benefits. 

What is a Defined Benefit scheme?  
In a Defined Benefit scheme, members receive payments during retirement, the 
value of which is dependent on factors such as salary and length of service. The 
Group makes contributions to the scheme, a separate trustee-administered fund 
that is not consolidated in these financial statements, but is reflected on the defined 
benefit pension deficit line in the consolidated statement of financial position. 

The Trustee, appointed according to the terms of the Schemes’ documentation,  
is required to act in the best interest of the beneficiaries and is responsible 
for managing and investing the assets of the Scheme and its funding position.  

Schemes can be funded, where regular cash contributions are made by the employer 
into a fund which is invested. In the event of poor investment returns or increases  
in liabilities, the Group may need to address this through increased levels of 
contribution. Alternatively, schemes can be unfunded, where no regular money or 
assets are required to be put aside to cover future payments but in some cases 
security is required. 

The accounting defined benefit pension deficit (IAS 19) is different from the actuarial 
valuation deficit as they are calculated on the basis of different assumptions, such  
as discount rate. The accounting defined benefit pension deficit (IAS 19) figure is 
calculated as at the balance sheet date, and the actuarial deficit was calculated for 
the last triennial valuation as of 1 January 2017 for the ITV Pension Scheme and  
30 June 2017 for the UTV Pension Scheme. The 2020 Triennial valuations for each of 
the schemes are under way. The valuations are expected to be agreed during 2021. 

Accounting policies 
Defined contribution scheme 
Obligations under the Group’s defined contribution schemes are recognised as an operating cost in the income 
statement as incurred. For 2020, total contributions expensed were £25 million (2019: £23 million). 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Defined benefit scheme 
The Group’s obligation in respect of the Defined Benefit Scheme is calculated by estimating the amount of future 
retirement benefit that eligible employees (‘beneficiaries’) have earned during their services. That benefit payable in  
the future is discounted to today’s value and then the fair value of scheme assets is deducted to measure the defined 
benefit pension position.  

Unless otherwise stated, references to Defined Benefit Schemes (‘the Schemes’) within this note refer to the ITV 
Pension Scheme, the unfunded scheme and the UTV Scheme combined. Details on each scheme are provided below. 

The liabilities of the Schemes are measured by discounting the best estimate of future cash flows to be paid using the 
‘projected unit’ method. These calculations are complex and are performed by a qualified actuary. There are many 
judgements and estimates necessary to calculate the Group’s estimated liabilities, the main assumptions are set out 
later in this section. Movements in assumptions during the year are called ‘actuarial gains and losses’ and these are 
recognised in the period in which they arise through the statement of comprehensive income.  

The accounting defined benefit pension surplus or deficit (IAS 19) is different from the actuarial valuation deficit as they 
are calculated on the basis of different assumptions, such as discount rate. The accounting defined benefit pension 
surplus or deficit (IAS 19) figure is calculated as at the balance sheet date, and the actuarial valuation deficit is 
calculated per the last triennial valuation. 

The latest triennial valuation of the ITV Pension Scheme was undertaken as at 1 January 2017 by an independent 
actuary appointed by the Trustee of the Scheme and agreed in early 2018. The combined funding deficits of the ITV 
Pension Scheme as at 1 January 2017 amounted to £470 million.  

The Trustee is in the process of undertaking a full actuarial valuation of the ITV Pension Scheme as at 1 January 2020, 
which we expect to agree during 2021. This valuation will drive subsequent contribution rates. 

The Group continues to make deficit funding contributions in line with the most recent actuarial valuation in order to 
eliminate the deficits in each section. The IAS 19 deficit does not drive the deficit funding contribution. 

An unfunded scheme in relation to former beneficiaries who accrued benefits in excess of the maximum allowed for 
tax purposes is accounted for under IAS 19 and the Group is responsible for meeting the pension obligations as they fall 
due. For the four former Granada executives within the unfunded scheme, there is additional security in the form of a 
charge over £62 million of securitised gilts held by the Group, which are classified as other pension assets to reflect the 
Group’s net pension deficit. 

Due to the size of the UTV Pension Scheme, the Directors present the results and position of the UTV Scheme within this 
note combined with the existing ITV Schemes. The latest triennial valuation was undertaken as at 30 June 2017. The 
Trustee is in the process of undertaking a full actuarial valuation as at 30 June 2020, which we expect to agree during 2021.  

The principal employer of the ITV Pension Scheme is ITV Services Limited, the unfunded scheme is Granada Group 
Limited and the UTV Scheme is UTV Limited. 

The defined benefit pension deficit 
Net pension deficit of £26 million at 31 December 2020 (2019: £87 million) is stated after including the unfunded 
scheme security asset of £62 million (2019: £58 million). 

The totals recognised in 2020 and 2019 are: 

Total defined benefit scheme obligations 
Total defined benefit scheme assets 
DDeeffiinneedd  bbeenneeffiitt  ppeennssiioonn  ddeeffiicciitt  ((IIAASS  1199))  

Presented as: 
Defined benefit pension surplus* 
Defined benefit pension deficit 
Defined benefit pension deficit (IAS 19) 

Other pension asset 
NNeett  ppeennssiioonn  ddeeffiicciitt  

2020 
£m 

(4,120) 
4,032 
(88) 

22 
(110) 
(88) 

62 
(26) 

2019 
£m 

(4,037) 
3,892 
(145) 

17 
(162) 
(145) 

58 
(87) 

*  The defined benefit pension surplus relates solely to the UTV Scheme. The defined benefit scheme assets in the UTV Scheme were £142 million as at  

31 December 2020 (2019: £133 million) and the defined benefit scheme obligations were £120 million (2019: £116 million). 

The remaining sections provide further detail of the value of the Schemes’ assets and liabilities, how these are 
accounted for and the impact on the financial statements. 

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> Section 3: Operating Assets and Liabilities 

Defined benefit scheme obligations 

Keeping 
it simple 

What causes movements in the defined benefit pension obligations? 
The areas that impact the defined benefit obligation (the pension scheme liabilities) 
position at the year end are as follows: 

•  Past service cost – is a change in present value of the benefits built up by the 
beneficiaries in the prior periods; can be positive or negative resulting from 
changes to the existing plan as a result of an agreement between ITV and 
employees or legislative change (including legal rulings) or as a result of 
significant reduction by ITV in the number of employees covered by the plan 
(curtailment) 

•  Interest cost – the pension obligations payable in the future are discounted 
to the present value at year end. A discount factor is used to determine the 
current value today of the future cost. The interest cost is the unwinding of one 
year’s movement in the present value of the obligation. It is broadly determined 
by multiplying the discount rate at the beginning of the period by the updated 
present value of the obligation during the period. The discount rate is a key 
assumption explained later in this section. This interest cost is recognised through 
net financing costs in the income statement (see note 4.4) 

•  Actuarial gains or losses – there are broadly two causes of actuarial movements: 
‘experience’ adjustments, which arise when comparing assumptions made when 
estimating the liabilities and what has actually occurred, and adjustments 
resulting from changes in actuarial assumptions e.g. movements in corporate 
bond yields or change in mortality. Key assumptions are explained in detail later in 
this section. Actuarial gains or losses are recognised through other comprehensive 
income 

•  Benefits paid – any cash benefits paid out by the Scheme will reduce the 

obligation 

•  One-off events – for example, the acquisition of UTV Limited 

The movement in the present value of the Group’s defined benefit obligation is analysed below: 

DDeeffiinneedd  bbeenneeffiitt  oobblliiggaattiioonn  aatt  11  JJaannuuaarryy  

Past service cost 
– GMP equalisation 
– ITV A rectification 
– Curtailment credit for the UTV scheme closure to future accrual 
Interest cost 
Actuarial loss 
Benefits paid 

DDeeffiinneedd  bbeenneeffiitt  oobblliiggaattiioonn  aatt  3311  DDeecceemmbbeerr  

2020 
£m 

4,037 

1 
5 
– 
81 
183 
(187) 
4,120 

2019 
£m 

3,719 

– 
– 
(1) 
103 
410 
(194) 
4,037 

Of the above total defined benefit obligation at 31 December 2020, £60 million relates to the unfunded schemes  
(2019: £60 million).  

On 20 November 2020, a High Court ruling determined that pension schemes need to address inequalities between 
men and women in Guaranteed Minimum Pension (GMP) for those beneficiaries that transferred out of the Schemes 
between May 1990 and October 2018. An allowance of £1 million (2019: £nil) for GMP Equalisation was recognised as  
a past service cost in the current year.  

During 2020, the Group completed the rectification of historical benefits for the members of the Network Section of 
Section A of the ITV Pension Scheme. The review, which involved detailed individual member calculations, amended the 
benefits of the Network Section members accrued between 1991 and 1997 in accordance with an agreement approved 
by the High Court in February 2019. As part of the review, changes to membership data were also identified. The change 
in benefits of £5 million (2019: £nil) have been recognised as a past service cost in the current year. The change in 
membership data of £7 million (2019: £nil) has been included within the actuarial loss in Other Comprehensive Income. 

In March 2019, the UTV scheme closed to future accrual which resulted in a past service credit or curtailment credit of 
£1 million. 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Assumptions used to estimate the Scheme obligations 

Keeping 
it simple 

What are the main assumptions used to estimate the Scheme obligations? 
The main assumptions are: 

•  An estimate of increases in pension payments 
•  The life expectancy of beneficiaries 
•  The effect of inflation on all these factors and 
•  The discount rate used to estimate the present day fair value of these obligations 

How do we determine the appropriate assumptions?  
The Group takes independent actuarial advice relating to the appropriateness of the 
assumptions used. 

IFRS requires that we estimate a discount rate by reference to high-quality fixed 
income investments in the UK that match the estimated term of the pension obligations.  

The inflation assumption has been set by looking at the difference between the yields 
on fixed and index-linked Government bonds. The inflation assumption is used as a 
basis for the remaining financial assumptions, except where caps have been 
implemented. 

The discount rate has therefore been obtained using the yields available on AA rated 
corporate bonds, which match projected cash flows. The Group’s estimate of the 
weighted average term of the liabilities is 16 years (2019: 16 years). 

The principal assumptions used in the Schemes’ valuations at the year end were: 

Discount rate 
Inflation assumption (RPI) – before 2030 
Inflation assumption (RPI) – post 2030 
Rate of increase in pension payment (LPI1 5% pension increases) 
Rate of increase to deferred pensions (CPI) 

1.  Limited Price Index. 

2020 

1.35% 
2.95% 
2.70% 
2.75% 
2.05% 

2019 

2.05% 
3.00% 
3.00% 
2.90% 
2.20% 

The Retail Prices Index (‘RPI’) reform consultation outcome was announced on 25 November 2020. The announcement 
means that from February 2030 onwards, increases in the RPI will be aligned with those under the Consumer Prices 
Index (‘CPI’). For Defined Benefit schemes, it means that members with RPI-linked pension increases will see future 
retirement benefits increase more slowly from 2030 than they otherwise would. The Group updated its approach to 
setting RPI and CPI inflation assumptions as follows:  

•  The Group continued to set RPI inflation in line with the market break-even expectations less an inflation risk 

premium. The inflation risk premium has been increased from 0.25% at 31 December 2019 to 0.25% per annum  
pre-2030 and 0.5% per annum post-2030 at 31 December 2020. The estimated impact of the change in inflation  
risk premium in respect of Section A of the ITV Pensions Scheme is a reduction in the defined benefit obligation of 
approximately £40 million to £50 million. Section C of the ITV Pension Scheme, the Unfunded Scheme and the UTV 
Scheme is not expected to have a material change in the defined benefit obligations. 

•  For CPI, the Group changed the assumed difference between the RPI and CPI from 0.8% at 31 December 2019 to 
1.00% per annum pre-2030 and 0% post-2030 at 31 December 2020. The change in approach is intended to be 
broadly equivalent to the prior year end. 

The table below reflects published mortality investigation data in conjunction with the results of investigations into the 
mortality experience of Scheme beneficiaries. The assumed life expectations on retirement are: 

RReettiirriinngg  ttooddaayy  aatt  aaggee  
Males 
Females 
RReettiirriinngg  iinn  2200  yyeeaarrss  aatt  aaggee  
Males 
Females 

2020 

60 
26.3 
28.9 
60 
27.6 
30.4 

2020 

65 
21.7 
24.1 
65 
22.8 
25.5 

2019 

60 
27.3 
29.4 
60 
28.9 
31.0 

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ITV plc  Annual Report and Accounts 2020

The net pension deficit is sensitive to changes in assumptions. These are disclosed further in this section. 

2019 

65 
22.6 
24.6 
65 
24.1 
26.1 

208 

Financial Statements 
 
 
 
> Section 3: Operating Assets and Liabilities 

Total defined benefit scheme assets 

Keeping 
it simple 

The Scheme holds assets across a number of different classes, which are managed 
by the Trustee, who consults with the Group on changes to its investment policy. 

What are the pension Scheme assets? 
At 31 December 2020, the Schemes’ assets were invested in a diversified portfolio 
that consisted primarily of debt securities, infrastructure, property and insurance 
policies matching the pensions due to certain beneficiaries. The tables below set out 
the major categories of assets. 

Financial instruments are in place in order to provide protection against changes  
in market factors (interest rates and inflation), which could act to increase the net 
pension deficit. 

One such instrument is the longevity swap, which the Scheme transacted in 2011  
to obtain protection against the effect of increases in the life expectancy of the 
majority of pensioner beneficiaries at that date. Under the swap, the Trustee agreed 
to make pre-determined payments in return for payments to meet the specified 
pension obligations as they fall due, irrespective of how long the beneficiaries and 
their dependants live. The difference in the present values of these two streams  
of payments is reflected in the Scheme assets. The swap had a nil valuation at 
inception and, using market-based assumptions, is subsequently adjusted for 
changes in the market life expectancy and market discount rates, in line with its  
fair value. 

How do we measure the pension Scheme assets? 
Defined benefit scheme assets are measured at their fair value and can change due 
to the following: 

•  Interest income on scheme assets – this is determined by multiplying the fair 

value of the Scheme assets by the discount rate, both taken as of the beginning of 
the year. This is recognised through net financing costs in the income statement 

•  Return on assets arise from differences between the actual return and interest 
income on Scheme assets and are recognised through other comprehensive 
income 

•  Employer’s contributions are paid into the Scheme to be managed and invested 

and 

•  Benefits and administrative expenses paid out by the Schemes will lower the fair 

value of the Schemes’ assets 

The movement in the fair value of the defined benefit schemes’ assets is analysed below: 

FFaaiirr  vvaalluuee  ooff  SScchheemmee  aasssseettss  aatt  11  JJaannuuaarryy  

Interest income on Scheme assets 
Return on assets, excluding interest income 
Employer contributions 
Benefits paid 
Administrative expenses paid 

FFaaiirr  vvaalluuee  ooff  SScchheemmee  aasssseettss  aatt  3311  DDeecceemmbbeerr  

2020 
 £m 

3,892 
78 
188 
67 
(187) 
(6) 
4,032 

2019  
£m 

3,632 
102 
276 
82 
(194) 
(6) 
3,892 

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

How are the Schemes’ assets invested?  
At 31 December 2020, the Schemes’ assets were invested in a diversified portfolio that consisted primarily of debt 
securities, infrastructure, property and insurance policies matching pensions due to certain beneficiaries. The Trustee  
is responsible for deciding the investment strategy for the Schemes’ assets, although changes in investment policies 
require consultation with the Group. The assets are invested in different classes to hedge against unfavourable 
movements in the funding obligation. When selecting the mix of assets to hold, and considering their related risks  
and returns, the Trustee will weigh up the variability of returns against the target long-term rate of return on the 
overall portfolio. 

The fair value of the Schemes’ assets is shown in the following table by major category: 

LLiiaabbiilliittyy  hheeddggiinngg  aasssseettss  
Fixed interest gilts 
Index-linked interest gilts 
Interest rate and inflation hedging derivatives  
(swaps and repos) 

OOtthheerr  bboonnddss  

RReettuurrnn  sseeeekkiinngg  iinnvveessttmmeennttss  
Quoted equities 
Infrastructure 
Property 
Hedge funds/alternatives 

OOtthheerr  iinnvveessttmmeennttss  
Cash and cash equivalents 
Insurance policies 
Longevity swap fair value 

TToottaall  SScchheemmee  aasssseettss  

Market value 
2020 
£m 

Market value 
2019 
£m 

591 
1,142 

57 
1,790 

1,815 

– 
181 
144 
2 
327 

149 
553 
(602) 
100 
4,032 

689 
886 

127 
1,702 

1,425 

76 
161 
134 
49 
420 

140 
544 
(339) 
345 
3,892 

44% 

45% 

8% 

2% 

43% 

37% 

11% 

9% 

Included in the above are overseas assets of £275 million (2019: £404 million), comprised of quoted equities of £nil 
(2019: £72 million) and other assets of £275 million (2019: £338 million). 

In November 2018, the Pension Trustee entered into a bulk annuity insurance contract in respect of the benefits of two 
sections of the ITV Pension Scheme. This type of deal is also known as a ‘Buy-in’. A buy-in is where the Trustee purchases 
an insurance policy which is effectively a Scheme asset which pays the members benefits. The ultimate obligation to 
pay the members benefits still remains with the scheme. The assets in respect of the buy-in are included in the 
insurance policies listed above 

The Trustee entered into a longevity swap in 2011, which hedges the risk of increasing life expectancy over the next 
70 years for 11,700 current pensioners at inception covering £1.7 billion of the pension obligation. The fair value of the 
longevity swap is negative due to declining mortality assumptions and equals the discounted value of the projected net 
cash flows resulting from the contract. The fair value loss has increased in 2020. 

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> Section 3: Operating Assets and Liabilities 

Defined pension deficit sensitivities 

Keeping 
it simple 

Which assumptions have the biggest impact on the Scheme? 
It is important to note that comparatively small changes in the assumptions used 
may have a significant effect on the consolidated income statement and statement 
of financial position. This ‘sensitivity’ to change is analysed below to demonstrate 
how small changes in assumptions can have a large impact on the estimation of the 
defined benefit pension obligation. The Trustee manages the investment, mortality 
and inflation risks to ensure the pension obligations are met as they fall due.  

The investment strategy is aimed at the Trustee’s actuarial valuation deficit rather 
than IAS 19 defined pension deficit value. As such, the effectiveness of the risk 
hedging strategies on a valuation basis will not be the same as on an accounting 
basis. Those hedging strategies have significant impact on the movement in the net 
pension deficit as assumptions change, offsetting the impacts on the obligation 
disclosed below. 

In practice, changes in one assumption may be accompanied by offsetting changes 
in another assumption (although this is not always the case). Changes in the 
assumptions may occur at the same time as changes in the market value of Scheme 
assets, which may or may not offset the changes in assumptions. 

Changes in assumptions have a different level of impact as the value of the net 
pension deficit fluctuates, because the relationship between them is not linear. 

The analysis below considers the impact of a single change in principal assumptions on the defined benefit obligation 
while keeping the other assumptions unchanged and does not take into account any risk hedging strategies: 

Assumption 

Discount rate 

Rate of inflation (Retail Price Index) 

Rate of inflation (Consumer Price Index) 

Life expectancies 

Change in assumption 

Increase by 0.1% 
Decrease by 0.1% 
Increase by 0.1% 
Decrease by 0.1% 
Increase by 0.1% 
Decrease by 0.1% 
Increase by one year 

Impact on defined benefit obligation 

Decrease by £60 million 
Increase by £60 million 
Increase by £30 million  
Decrease by £30 million 
Increase by £10 million 
Decrease by £10 million 
Increase by £185 million 

The sensitivity analysis has been determined by extrapolating the impact on the defined benefit obligation at the year 
end with changes in key assumptions that might reasonably occur.  

While the Schemes’ risk hedging strategy is aimed at a valuation basis, the Directors estimate that on an accounting 
basis it would significantly reduce the above impact on the defined benefit obligation.  

In particular, while an increase in assumption of life expectancies by one year would increase the defined benefit 
obligation by £185m, the assets would benefit from an estimated increase of the value of the longevity swap by  
£105 million and the value of the bulk annuity insurance contracts by £20 million, resulting in a net increase in the 
defined pension deficit of £60 million. 

The insured assets in respect of the buy-in will move in line with the change to the defined benefit obligation, partially 
offsetting the change to the impacts in the table above. 

Further, the ITV Pension Scheme invests in UK Government bonds and interest rate and inflation swap contracts and 
therefore movements in the defined benefit obligation are typically offset, to an extent, by asset movements.  

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Financial Statements 

Notes to the Financial Statements 
Section 3: Operating Assets and Liabilities continued 

Keeping 
it simple 

What was the impact of movements on the Schemes’ assets and liabilities? 
The sections above describe how the Scheme obligations and assets are comprised 
and measured. The following section sets out the impact of various movements  
and expenses on the Scheme on the Group’s financial statements. 

Amounts recognised through the income statement 
Amounts recognised through the income statement are as follows: 

Amount charged to operating costs: 
Scheme administration expenses 

Amount charged to exceptional costs: 

Past service (cost)/credit 

Amount charged to net financing costs: 
Net interest on net pension deficit 

TToottaall  cchhaarrggeedd  iinn  tthhee  ccoonnssoolliiddaatteedd  iinnccoommee  ssttaatteemmeenntt  

Amounts recognised through the consolidated statement of comprehensive income 
The amounts recognised through the consolidated statement of comprehensive income/(cost) are: 

Remeasurement gains/(losses): 

Return on scheme assets excluding interest income 
Actuarial gains/(losses) on liabilities arising from change in: 
– experience adjustments 
– financial assumptions 
– demographic assumptions 

TToottaall  rreeccooggnniisseedd  iinn  tthhee  ccoonnssoolliiddaatteedd  ssttaatteemmeenntt  ooff  ccoommpprreehheennssiivvee  iinnccoommee  

2020  
£m 

2019  
£m 

(6) 
(6) 

(6) 

(2) 

(14) 

2020  
£m 

188 

35 
(355) 
137 
(183) 
5 

(6) 
(6) 

1 

(1) 

(6) 

2019 
£m 

276 

7 
(402) 
(15) 
(410) 
(134) 

The £183 million actuarial loss on the Schemes’ liabilities was principally due to changes in bond yields offset by 
updated demographic assumptions. The £188 million gain on the Schemes’ assets follows a fall in the gilts yields. This 
has been partially offset by a fall in market implied inflation, reducing the value of the inflation-linked assets, and a fall 
in the value of the longevity swap. 

212 

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212 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Section 3: Operating Assets and Liabilities 

Addressing the defined benefit pension deficit 

Keeping 
it simple 

The Group works closely with the Trustee to agree appropriate levels of funding for 
the Scheme. This involves agreeing a Schedule of Contributions at each triennial 
valuation, which specifies the contribution rates for the employer and, where 
relevant, scheme beneficiaries and the date these contributions are due. A recovery 
plan setting out the steps that will be taken to address a funding shortfall is also 
agreed. 

In the event that the Group’s defined benefit scheme is in a net liability position, the 
Directors must take steps to manage the size of the deficit. Apart from the funding 
agreements mentioned above, this could involve pledging additional assets to the 
Scheme, as was the case in the SDN and London Television Centre pension funding 
partnerships. 

The levels of ongoing contributions to the Scheme are based on the expected future cash flows of the Scheme. 
Contributions in 2021 for administration expenses are expected to be in the region of £6 million (2020: £6 million)  
and deficit funding contributions for the main ITV scheme in 2021 are expected to be £60 million (2020: £45 million), 
assuming current contribution rates continue as agreed with the Trustee.  

The Group’s deficit funding contributions for the year was £45 million (2019: £60 million). As part of the action to 
tighten cash flows as a result of COVID-19, we agreed with the pension Trustees to defer £15 million of the 2020 
funding contributions across 2022 to 2025. This is subject to the new funding schedule which will be finalised as part  
of the Triennial valuation in 2021.  

The Group has two asset-backed pension funding agreements with the Trustee and makes annual payments of 
£11 million for 12 years from 2011, and also £3 million, increasing by 5% per annum until 2038. In 2021, a payment  
of £14 million is expected as a result of those agreements.  

SDN Pension funding partnership 
In 2010, ITV established a Pension Funding Partnership (PFP) with the Trustees backed by SDN which resulted in the 
assets of Section A of the defined benefit pension scheme being increased by £200 million. The Group is contracted to 
provide additional collateral to support the original value of the structure at the rate of £50.7 million each year from 
March 2019 to March 2022. The Trustee agreed to accept a letter of credit as an alternative to the 2019 and 2020 
collateral instalment with the result that £152.1 million becomes due in March 2021, however if required we would look 
to agree with the Trustee a similar approach in respect of that payment. The pension funding agreement is currently 
being reviewed as the Group looks to replace it with an alternative asset. If the asset in the SDN structure is not 
replaced, the Group will pay to the pension scheme the lower of any deficit calculated on the funding basis in 2022  
or £200 million.  

London Television Centre pension funding partnership 
In 2014, ITV established a Pension Funding Partnership with the Trustees backed by the London Television Centre which 
resulted in the assets of Section A of the defined benefit pension scheme being increased by £50 million. In November 
2019 the London Television Centre was sold. £50 million of the proceeds has been held in a restricted bank account as  
a replacement asset in the pension funding arrangement.  

Both these structures continue to be reviewed in 2021. 

IFRIC 14 clarifies how the asset ceiling rules should be applied if the Schemes are expected to be in surplus, for example 
as a result of deficit funding agreements. The Group has determined that it has an unconditional right to a refund of 
any surplus assets if the Schemes are run off until the last member dies. On this basis, IFRIC 14 rules do not cause any 
change in the pension deficit accounting or disclosures. 

ITV plc  Annual Report and Accounts 2020 

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> Section 4: Capital Structure and Financing Costs 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs  

In this  
section  

This section outlines how the Group manages its capital structure and related 
financing costs, including its balance sheet liquidity and access to capital markets. 

The Directors determine the appropriate capital structure of ITV, specifically how 
much is raised from shareholders (equity) and how much is borrowed from financial 
institutions (debt) in order to finance the Group’s activities both now and in the 
future. Maintaining capital discipline and balance sheet efficiency remains important 
to the Group. Any potential courses of action in relation to this will take into account 
the Group’s liquidity needs, flexibility to invest in the business, pension deficit 
initiatives and impact on credit ratings. 

The Directors consider the Group’s capital structure and dividend policy at least 
twice a year ahead of announcing results. The Directors take into account the 
available realised distributable reserves from which a dividend would be paid in 
addition to liquidity and solvency of the Group. The Directors also consider the 
capital structure and dividend policy in the context of the Group’s ability to continue 
as a going concern, to execute the strategy and to invest in opportunities to grow 
the business and enhance shareholder value. The ITV plc Board oversees governance 
and approves tax and treasury related policies and procedures.  

The emphasis throughout 2020 has been on the liquidity of the Group and, 
therefore, the Board withdrew the 2019 final dividend, decided not to pay a 2020 
interim dividend and is not recommending the payment of a final 2020 dividend  
in light of the ongoing impact of the COVID-19 pandemic leading to continued 
economic uncertainty. 

4.1  
Net debt 

Keeping 
it simple 

Reported net debt is the Group’s key measure used to evaluate total cash resources 
net of the current outstanding debt including our discounted lease liabilities. A full 
analysis and discussion of reported net debt and covenant net debt is included in the 
Operating and Performance Review. 

The tables below analyse movements in the components of reported net debt 
during the year: 

Cash 
Cash equivalents 

Total cash and cash equivalents 

Loans and facilities due within one year 
Loans and facilities due after one year 

Total debt 

Currency component of swaps held against 
euro denominated bonds 

Net debt 

Lease liabilities 

Reported net debt including lease liabilities 

1 January 
2020 
£m 

93 
153 
246 

(10) 
(1,016) 
(1,026) 

(24) 
(804) 

(89) 
(893) 

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ITV plc  Annual Report and Accounts 2020

Net cash flow 
£m 

Acquisitions 
£m 

Currency and 
non-cash 
movements 
£m 

31 December 
2020 
£m 

205 
220 
425 

7 
(5) 
2 

– 
427 

26 
453  

– 
– 
– 

– 
– 
– 

– 
– 

– 
–  

(2) 
(1) 
(3) 

(4) 
(57) 
(61) 

1 
(63) 

(42) 
 (105) 

296 
372 
668 

(7) 
(1,078) 
(1,085) 

(23) 
(440) 

 (105) 
 (545) 

214 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Section 4: Capital Structure and Financing Costs 

Cash 
Cash equivalents 

Total cash and cash equivalents 

Loans and facilities due within one year 
Loans and facilities due after one year 

Total debt 

Currency component of swaps held against 
euro denominated bonds 

Net debt 

Lease liabilities 

Reported net debt including lease liabilities 

* Balances as at acquisition date  

1 January 
2019 
£m 

85 
10 
95 

(54) 
(993) 
(1,047) 

25 
(927) 

(121) 
(1,048) 

Net cash flow 
£m 

Acquisitions* 
£m 

Currency and 
non-cash 
movements 
£m 

31 December 
2019 
£m 

7 
143 
150  

47 
(84) 
(37) 

(25) 
88 

35 
123 

4 
– 
4 

(3) 
– 
(3) 

– 
1 

– 
1 

(3) 
– 
(3) 

– 
61 
61 

(24) 
34 

(3) 
31 

93 
153 
246 

(10) 
(1,016) 
(1,026) 

(24) 
(804) 

(89) 
(893) 

Cash and cash equivalents 
Included within cash equivalents is £50 million (2019: £50 million), the use of which is restricted to meeting the 
commitments under the asset-backed pension agreements, and £nil (2019: £25 million) restricted money market funds. 
See note 3.7 for further details on the asset-backed pension arrangements. 

Loans and facilities due within one year 
At various periods during the year, the Group drew down on the £630 million Revolving Credit Facility (‘RCF’) to meet 
short-term funding requirements. At 31 December 2020, the Group had drawings of £nil under the RCF (2019: £nil), 
leaving £630 million available to draw down. The maximum draw down of the RCF during the year was £210 million 
(2019: £400 million). 

Loans and loan notes due after one year  
The Group has in issue the following Eurobonds: 

•  €335 million at a fixed coupon of 2.125%, which matures in September 2022 
•  €259 million at a fixed coupon of 2.0%, which matures in December 2023  
•  €600 million at a fixed coupon of 1.375%, which matures in September 2026 

The €600 million bond issued in September 2019 has been swapped back to sterling using a number of cross-currency 
interest rate swaps. The resulting fixed rate payable in sterling is c. 2.9%. 

Available facilities 
The Group has taken a series of steps to strengthen the Group’s liquidity: 

•  In March 2020 the Group extended the maturity of its existing £300 million bilateral loan facility by 5 years to  
30 June 2026. Utilisation requests are subject to the lender’s ability to source ITV Credit Default Swaps (CDS) in  
the market at the time the utilisation request is made. The facility remains free of financial covenants and at  
31 December 2020 £101 million of the facility was utilised as a letter of credit to support the Group’s asset-backed 
pension scheme arrangement currently in place in respect of the defined benefit pension scheme. See section 3.7  
for details.  

•  As noted above, the Group has £630 million of committed funding through a Revolving Credit Facility (‘RCF’) with  
a group of relationship banks which is available until 2023. The RCF documentation defines a leverage covenant 
(which has to be maintained at less than 3.5x) and an interest cover covenant (which has to be maintained at  
greater than 3.0x). Both are tested at 30 June and 31 December each year. During the first half of 2020, as a 
precautionary measure, these financial covenants were replaced with two new covenants requiring covenant net 
debt to be maintained below £1,800 million and covenant liquidity (defined as cash and cash equivalents plus unused 
committed credit lines) to be maintained at greater than £250 million. Both of these financial covenants are tested 
on a quarterly basis from 30 June 2020 through to 30 December 2021 when the testing of the leverage and interest 
cover financial covenant tests will be reinstated and the two new but temporary covenants fall away. All financial 
covenants were met and the facility remains available at 31 December 2020.  

•  The Group has £100 million available under a non-recourse receivables purchase agreement. As at 31 December 2020 

£100 million was available under the agreement (31 December 2019: £nil). 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

4.2 
Borrowings  

Keeping 
it simple 

The Group borrows money from financial institutions in the form of bonds, bank 
facilities and other financial instruments. The interest payable on these instruments  
is shown in the net financing costs note (note 4.4). 

There are Board-approved policies in place to manage the Group’s financial risks. 
Macroeconomic market risks, which impact currency transactions and interest rates, 
are discussed in note 4.3. Credit and liquidity risks are set out below. 

•  Credit risk: the risk of financial loss to the Group if a customer or counterparty fails 

to meet its contractual obligations and  

•  Liquidity risk: the risk that the Group will not be able to meet its financial 

obligations as they fall due 

The Group is required to disclose the fair value of its debt instruments. The fair  
value is the amount the Group would pay a third party to transfer the liability.  
This estimation of fair value is consistent with instruments valued under level 1  
in note 4.5. 

Accounting policies 
Borrowings 
Borrowings are recognised initially at fair value less directly attributable transaction costs, with subsequent 
measurement at amortised cost using the effective interest rate method. Under the amortised cost method, the 
difference between the amount initially recognised and the redemption value is recorded in the income statement 
over the period of the borrowing on an effective interest rate basis. 

Managing credit and liquidity risk 
Credit risk 
The Group’s maximum exposure to credit risk is represented by the carrying amount of derivative financial assets  
(see note 4.3), trade receivables (see note 3.1.3), and cash and cash equivalents (see note 4.1).  

Trade and other receivables 
The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each customer. The majority 
of trade receivables relate to airtime sales contracts with advertising agencies and advertisers. Credit insurance has 
been taken out against these companies to minimise the impact on the Group in the event of a possible default.  
The Group also reviews other significant receivables and will seek to take out credit insurance on an individual basis 
where appropriate. 

In 2016, the Group entered into a £100 million non-recourse receivables purchase agreement. As at 31 December 2020, 
this was not utilised with £100 million remaining available under the agreement (2019: £nil).  

Any receivables in relation to the invoices sold are derecognised and the Group collects cash on behalf of the 
counterparty as payments fall due. 

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> Section 4: Capital Structure and Financing Costs 

Cash  
The Group operates investment guidelines with respect to surplus cash that emphasise preservation of capital.  
The guidelines set out procedures and limits on counterparty risk and maturity profile of cash placed. Counterparty 
limits for cash deposits are largely based upon long-term ratings published by the major credit rating agencies. 

Borrowings 
ITV is rated as investment grade by Moody’s and S&P. ITV’s credit ratings, the cost of credit default swap hedging  
and the absolute level of interest rates are key determinants in the cost of new borrowings for ITV.  

Liquidity risk 
The Group’s financing policy is to fund itself for the medium to long-term by using debt instruments with a range of 
maturities and to ensure access to appropriate short-term borrowing facilities with a minimum of £250 million of 
undrawn facilities available at all times.  

Long-term funding comes from the UK and European capital markets, while any short to medium-term debt 
requirements are provided through bank credit facilities totalling £930 million (see below). Management monitors 
rolling forecasts of the Group’s liquidity reserve (comprising undrawn bank facilities and cash and cash equivalents) on 
the basis of expected cash flows. This monitoring includes financial ratios to assess any possible future impact on credit 
ratings and headroom and takes into account the accessibility of cash and cash equivalents. 

The Group has a £630 million Revolving Credit Facility with a group of relationship banks. This facility matures in 2023 
and is committed with leverage and interest cover financial covenants. In addition, the Group has £300 million of 
financial covenant free financing, which runs to June 2026.  

Fair value versus book value 
The tables below provide fair value information for the Group’s borrowings: 

Loans due within one year 
Other short-term loans 

Maturity 

Various 

Loans due in more than one year 

€335 (previously €600) million Eurobond 
€259 (previously €500) million Eurobond 
€600 million Eurobond 
Other long-term loans 

Sept 2022 
Dec 2023 
Sept 2026 
Various 

2020 
£m 

7 
7 

299 
232 
537 
10 
1,078 

Book value 

2019 
£m 

10 
10 

283 
219 
508 
6 
1,016 

2020 
£m 

7 
7 

308 
240 
553 
10 
1,111 

Fair value 

2019 
£m 

10 
10 

297 
231 
511 
6 
1,045 

1,085 

1,026 

1,118 

1,055 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

Keeping 
it simple 

4.3  
Managing  
market risks: 
derivative 
financial 
instruments 

What is a derivative? 
A derivative is a type of financial instrument typically used to manage risk.  
A derivative’s value changes over time in response to underlying variables such  
as exchange rates or interest rates and is entered into for a fixed period. A hedge  
is where a derivative is used to manage exposure in an underlying variable. 

The Group is exposed to certain market risks. In accordance with Board-approved 
policies, which are set out in this note, the Group manages these risks by using 
derivative financial instruments to hedge the underlying exposures. 

Why do we need them? 
The key market risks facing the Group are: 

•  Currency risk arising from:  
i.  Translation risk, that is the risk in the period of adverse currency fluctuations in the 
translation of foreign currency profits, assets and liabilities (‘balance sheet risk’) and 
non-functional currency monetary assets and liabilities (‘income statement risk’) 
and  

ii.  Transaction risk, that is the risk that currency fluctuations will have a negative 
effect on the value of the Group’s non-functional currency trading cash flows.  
A non-functional currency transaction is a transaction in any currency other than 
the reporting currency of the subsidiary  

•  Interest rate risk to the Group arises from significant changes in interest rates  

on borrowings issued at or swapped to floating rates 

How do we use them? 
The Group mainly employs three types of derivative financial instruments when 
managing its currency and interest rate risk: 

•  Foreign exchange swap contracts are derivative instruments used to hedge 

income statement translation risk arising from short-term intercompany loans 
denominated in a foreign currency 

•  Forward foreign exchange contracts are derivative instruments used to hedge 
transaction risk so they enable the sale or purchase of foreign currency at a 
known fixed rate on an agreed future date and 

•  Cross-currency interest rate swaps are derivative instruments used to exchange 
the principal and interest coupons in a debt instrument from one currency to 
another 

Analysis of the derivatives used by the Group to hedge its exposure and the various 
methods used to calculate their respective fair values are detailed in this section. 

Accounting policies 
Derivative financial instruments are initially recognised at fair value and are subsequently remeasured at fair value with 
the movement recorded in the income statement, except where derivatives qualify for cash flow hedge accounting.  
In this case, the effective portion of a cash flow hedge is recognised in other comprehensive income and presented in 
the hedging reserve within equity. The cumulative gain or loss is later reclassified to the income statement in the same 
period as the relevant hedged transaction is realised. Derivatives with positive fair values are recorded as assets and 
negative fair values as liabilities. 

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218 

Financial Statements 
 
 
 
> Section 4: Capital Structure and Financing Costs 

Determining fair value 
The fair value of forward foreign exchange contracts is determined by using the difference between the contract 
exchange rate and the quoted forward exchange rate at the reporting date from third parties. The fair value of interest 
rate swaps is the estimated amount that the Group would receive or pay to terminate the swap at the reporting date, 
taking into account current interest rates and our current creditworthiness, as well as that of our swap counterparties. 

Third-party valuations are used to fair value the Group’s interest rate derivatives. The valuation techniques use inputs 
such as interest rate yield curves and currency prices/yields, volatilities of underlying instruments and correlations 
between inputs. 

How do we manage our currency and interest rate risk? 
Currency risk 
As the Group expands its international operations, the performance of the business becomes increasingly sensitive  
to movements in foreign exchange rates, primarily with respect to the US dollar and the euro.  

The Group’s foreign exchange policy is to use forward foreign exchange contracts to hedge material non-functional 
currency denominated costs or revenue for up to five years forward.  

The Group ensures that its net exposure to foreign currency denominated cash balances is kept to a minimal level by 
using foreign currency swaps to exchange balances back into sterling or by buying or selling foreign currencies at spot 
rates when necessary. 

The Group also utilises foreign exchange swaps and cross-currency interest rate swaps both to manage foreign 
currency cash flow timing differences and to hedge foreign currency denominated monetary items.  

The Group’s net investments in overseas subsidiaries may be hedged where the currency exposure is considered  
to be material. The Group designated a portion of its euro borrowings into a net investment hedge against its euro 
denominated assets following the acquisition of Talpa Media. 

The following table highlights the Group’s sensitivity to translation risk resulting from a 10% strengthening/weakening 
in sterling against the US dollar and euro, assuming all other variables are held constant: 

2020 

Adjusted 
EBITA 
£m 

±0-2 
±3-5 

Profit  
after tax 
£m 

±1 
±4 

Revenue 
£m 

±20-30 
±30-40 

2019 

Equity 

£m   

±36    
±16   

Revenue 
£m 

Adjusted EBITA 
£m 

±50-60 
±35-45 

±7-9 
±4-6 

Profit  
after tax 
£m 

±1 
±2 

Equity 
£m 

±38  
±17 

US dollar  
Euro 

The key difference between the foreign currency sensitivity for adjusted EBITA and profit after tax is the impact on the 
US dollar and euro denominated exceptional costs, including acquisition-related costs, acquired intangible amortisation 
and net financing cost. 

Interest rate risk 
The Group’s interest rate policy is to allow fixed rate gross debt to vary between 20% and 100% of total gross debt  
to accommodate floating rate borrowings under the Revolving Credit Facility.  

At 31 December 2020, the Group’s fixed rate debt represented 99% of total gross debt (2019: 99%). Consequently,  
a 1% movement in interest rates on floating rate debt would impact the 2020 post-tax profit for the year by less than 
£1 million (2019: less than £1 million).  

For financial assets and liabilities classified at fair value through profit or loss, the movements in the year relating to 
changes in fair value and interest are not separated. 

ITV plc  Annual Report and Accounts 2020 

219
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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

What is the value of our derivative financial instruments? 
The following table shows the fair value of derivative financial instruments analysed by type of contract. Interest rate 
swap fair values exclude accrued interest. 

AAtt  3311  DDeecceemmbbeerr  22002200  

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 

At 31 December 2019 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 

Assets  
£m 

Liabilities  
£m  

4 
2 

– 
2 
– 
8 

(2) 
(5) 

(23) 
(1) 
– 
(31) 

Assets  
£m 

Liabilities  
£m  

3 
3 

– 
– 
– 
6 

(3) 
(2) 

(39) 
(4) 
– 
(48) 

Cash flow hedges 
The Group applies hedge accounting for certain foreign currency firm commitments and highly probable cash flows 
where the underlying cash flows are payable within the next seven years. In order to fix the sterling cash outflows 
associated with the commitments and interest payments – which are mainly denominated in AUD or euros – the Group 
has taken out forward foreign exchange contracts and cross-currency interest rate swaps for the same foreign 
currency amount and maturity date as the expected foreign currency outflow.  

The amount recognised in other comprehensive income during the period all relates to the effective portion of  
the revaluation loss associated with these contracts. There was less than £1 million (2019: less than £1 million) of 
ineffectiveness taken to the income statement and less than £1 million of cumulative gain (2019: £21 million loss)  
was recycled to the income statement in the year.  

Under IFRS 9, the Group has adopted the ‘cost of hedging’ approach which allows the recognition of the value of the 
currency basis at inception of the hedge to be recorded on the Consolidated Statement of Financial Position and 
amortised through net financing costs in the Consolidated Income Statement over the life of the bond. Any mark-to-
market change in fair value of the currency basis is recognised in ‘cost of hedging’ in the Consolidated Statement of 
Comprehensive Income.  

Net investment hedges 
The Group uses euro denominated debt to hedge against the change in the sterling value of its euro denominated net 
assets due to movements in foreign exchange rates. The fair value of debt in a net investment hedge was £216 million 
(2019: £209 million). A foreign exchange loss of £11 million (2019: gain of £12 million) relating to the net investment 
hedges has been netted off within exchange differences on translation of foreign operations as presented on the 
consolidated statement of comprehensive income. 

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220 

Financial Statements  
  
 
 
 
 
 
  
 
 
 
 
 
> Section 4: Capital Structure and Financing Costs 

Undiscounted financial liabilities 

Keeping 
it simple 

The Group is required to disclose the expected timings of cash outflows for each of 
its financial liabilities (including derivatives). The amounts disclosed in the table are 
the contractual undiscounted cash flows (including interest), so will not always 
reconcile with the amounts disclosed on the Statement of Financial Position.  

AAtt  3311  DDeecceemmbbeerr  22002200  

Non-derivative financial liabilities 
Borrowings 
Lease liabilities 
Trade and other payables 
Contract liabilities 
Other payables – non-current 
Other payables – commitments on acquisitions 
Derivative financial instruments 
Foreign exchange forward contracts and swaps – 
cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow hedges 

Inflow 
Outflow 

Foreign exchange forward contracts and swaps – 
fair value through profit or loss 

Inflow 
Outflow 

Carrying 
value 
£m 

Total 
contractual 
cash flows 
£m 

Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 
5 years 
£m 

(1,085) 
(105) 
(850) 
(271) 
(15) 
(209) 

(1,155) 
(118) 
(850) 
(271) 
(15) 
(227)* 

6 
(3) 

– 
(23) 

170 
(169) 

580 
(627) 

(26) 
(27) 
(796) 
(271) 
– 
(166) 

113 
(113) 

7 
(16) 

(318) 
(29) 
(43) 
– 
(8) 
(22) 

50 
(49) 

7 
(16) 

(261) 
(31) 
(11) 
– 
(7) 
(17) 

(550) 
(31) 
– 
– 
– 
(22) 

7 
(7) 

– 
– 

22 
(47) 

544 
(548) 

2 
(5) 
(2,558) 

370 
(388) 
(2,700) 

367 
(385) 
(1,313) 

3 
(3) 
(428) 

– 
– 
(352) 

– 
– 
(607) 

Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 
5 years 
£m 

At 31 December 2019 

Non-derivative financial liabilities 
Borrowings 
Lease liabilities 
Trade and other payables 
Contract liabilities 
Other payables – non-current 
Other payables – commitments on acquisitions 
Derivative financial instruments 
Foreign exchange forward contracts and swaps – 
cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow hedges 

Inflow 
Outflow 

Foreign exchange forward contracts and swaps – 
fair value through profit or loss 

Inflow 
Outflow 

Carrying 
value 
£m 

Total 
contractual 
cash flows 
£m 

(1,026) 
(89) 
(828) 
(219) 
(5) 
(197) 

(1,095) 
(103) 
(828) 
(219) 
(5) 
(230)* 

3 
(7) 

– 
(39) 

199 
(203) 

557 
(642) 

(18) 
(26) 
(767) 
(219) 
– 
(162) 

128 
(129) 

7 
(16) 

3 
(2) 
(2,406) 

339 
(338) 
(2,568) 

335 
(334) 
(1,201) 

(17) 
(27) 
(36) 
– 
(4) 
(2) 

45 
(46) 

7 
(16) 

4 
(4) 
(96) 

(539) 
(30) 
(25) 
– 
(1) 
(59) 

(521) 
(20) 
– 
– 
– 
(7) 

26 
(28) 

21 
(47) 

– 
– 

522 
(563) 

– 
– 
(682) 

– 
– 
(589) 

*  Undiscounted expected future payments depending on performance of acquisitions; the total maximum consideration is discussed in the Finance Review.

ITV plc  Annual Report and Accounts 2020 

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Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

4.4  
Net financing 
costs 

Keeping 
it simple 

This section details the interest income generated on the Group’s cash and  
other financial assets and the interest expense incurred on borrowings and other 
financial liabilities.  

In reporting ‘adjusted profit’, the Group adjusts net financing costs to exclude 
unrealised mark-to-market movements on interest rate and foreign exchange 
derivatives, gains/losses on bond buybacks, net pension interest, interest and fair 
value movements in acquisition-related liabilities and other financing costs. 

Our rationale for adjustments made to financing costs is set out in the Finance 
Review. 

Accounting policies 
Net financing costs comprise interest income on funds invested, gains/losses on the disposal of financial instruments, 
changes in the fair value of financial instruments, interest expense on borrowings, unwinding of the discount on 
provisions, unwinding of the discount on liabilities to non-controlling interest, foreign exchange gain/losses, and 
imputed interest on pension assets and liabilities. Interest income and expense is recognised as it accrues in profit or 
loss, using the effective interest method. 

Net financing costs 
Net financing costs can be analysed as follows: 

Financing income 
Interest income 
Foreign exchange gain 

Financing costs 

Interest expense on financial liabilities measured at amortised cost 
Net pension interest (see note 3.7) 
Foreign exchange loss 
Other finance expense 

Net financing costs 

2020 
£m 

2 
- 
2 

(27) 
(2) 
(3) 
(14) 
(46) 

(44) 

2019 
£m 

4 
8 
12 

(31) 
(1) 
– 
(48) 
(80) 

(68) 

Interest on financial liabilities relates to the interest incurred on the Group’s borrowings in the year. 

Other finance expense includes lease interest payments, interest on acquisition-related contingent liabilities and bank 
charges.  

In 2019, the Group completed the buyback of €506 million of the Eurobonds and closed out the portfolio of cross-
currency interest rate swaps taken out in 2016. This transaction resulted in the acceleration of amortisation of 
previously capitalised transaction costs on the bonds as well as one-off fees and premiums paid to the bond holders 
and was also recognised in other finance expense. 

222 

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222 

Financial Statements 
 
 
  
 
 
 
 
 
 
 
 
 
 
> Section 4: Capital Structure and Financing Costs 

4.5  
Fair value 
hierarchy 

  Keeping 
it simple 

The financial instruments included on the ITV Statement of Financial Position are 
measured at either fair value or amortised cost. The measurement of this fair value 
can in some cases be subjective, and can depend on the inputs used in the 
calculations. ITV generally uses external valuations using market inputs or market 
values (e.g. external share prices). The different valuation methods are called 
‘hierarchies’ and are described below. 

Level 1 
Fair values are measured using quoted prices (unadjusted) in active markets for 
identical assets or liabilities. 

Level 2 
Fair values are measured using inputs, other than quoted prices included within 
Level 1, which are observable for the asset or liability either directly or indirectly. 

Interest rate swaps and options are accounted for at their fair value based upon 
termination prices. Forward foreign exchange contracts are accounted for at the 
difference between the contract exchange rate and the quoted forward exchange 
rate at the reporting date. 

Level 3 
Fair values are measured using inputs for the asset or liability that are not based on 
observable market data. 

The tables below set out the financial instruments included on the ITV statement of financial position at ‘fair value’. 

Assets measured at fair value 
Financial instruments 

Other pension assets – gilts (see note 3.7) 
Equity investments (see note 3.5) 

Financial assets at fair value through profit or loss 
Foreign exchange forward contracts and swaps 

Financial assets at fair value through reserves 

Cash flow hedges 

Liabilities measured at fair value 
Financial liabilities at fair value through profit or loss 
Foreign exchange forward contracts and swaps 
Acquisition-related liabilities – payable to sellers under 
put options agreed on acquisition 

Financial liabilities at fair value through reserves 

Cash flow hedges 

Fair value 
31 December 
2020 
£m 

Level 1 
31 December 
2020 
£m 

Level 2 
31 December 
2020 
£m 

Level 3 
31 December 
2020 
£m 

62 
1 

2 

6 
71 

62 
– 

– 

– 
62 

– 
– 

2 

6 
8 

– 
1 

– 

– 
1 

Fair value 
31 December 
2020 
£m 

Level 1 
31 December 
2020 
£m 

Level 2 
31 December 
2020 
£m 

Level 3 
31 December 
2020 
£m 

(5) 

(45) 

(26) 
(76) 

– 

– 

– 
– 

(5) 

– 

(26) 
(31) 

– 

(45) 

– 
(45) 

ITV plc  Annual Report and Accounts 2020 

223
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

Assets measured at fair value 
Financial instruments 

Other pension assets – gilts (see note 3.7) 
Equity investments (see note 3.5) 

Financial assets at fair value through profit or loss 
Foreign exchange forward contracts and swaps 

Financial assets at fair value through reserves 

Cash flow hedges 

Liabilities measured at fair value 
Financial liabilities at fair value through profit or loss 
Foreign exchange forward contracts and swaps 
Acquisition-related liabilities – payable to sellers under 
put options agreed on acquisition 

Financial liabilities at fair value through reserves 

Cash flow hedges 

Fair value 
31 December 
2019 
£m 

Level 1 
31 December 
2019 
£m 

Level 2 
31 December 
2019 
£m 

Level 3 
31 December 
2019 
£m 

58 
8 

3 

3 

58 
– 

– 

– 

– 
– 

3 

3 

– 
8 

– 

– 

Fair value 
31 December 
2019 
£m 

Level 1 
31 December 
2019 
£m 

Level 2 
31 December 
2019 
£m 

Level 3 
31 December 
2019 
£m 

(2) 

(32) 

(46) 

– 

– 

– 

(2) 

– 

(46) 

– 

(32) 

– 

Refer to note 4.3 for how we value interest rate swaps and forward foreign currency contracts. The equity investments 
are valued at cost and assessed for impairment. 

224 

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224 

Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
> Section 4: Capital Structure and Financing Costs 

4.6  
Lease 
liabilities 

  Keeping 
it simple 

From 1 January 2019, the Group accounts for operating leases under IFRS 16 ‘Leases’. 
Lease liabilities representing the discounted future lease payments and right of use 
assets are recognised in the Statement of Financial Position. Lease costs such as 
property rent are now recognised in the form of depreciation and interest.  

Accounting policies 
Lease liabilities represent the discounted future lease payments. Discount rates are calculated for similar assets, in 
similar economic environments, taking into account the length of the lease. The unwinding of the discounting is 
recognised in net financing costs in the Income Statement. The following table outlines the maturity analysis of the 
lease liabilities: 

Contractual discounted cash flows 
Less than one year 
Two to five years 
More than five years 

Lease liabilities at 31 December  

Lease liabilities 
Total lease liabilities 

2020 
£m 

2019 
£m 

22 
42 
41 

105 

25 
50 
14 

89 

1 January 
2020 
£m 

(89) 
(89) 

Net cash flow 

£m 

26 
26 

Currency and 
non-cash 
movements 
£m 

31 December 
2020 
£m 

(42) 
(42) 

(105) 
(105) 

The following amounts have been included in the Income Statement: 

Interest expense on lease liabilities 
Operating costs relating to short-term leases and low value assets 

Amounts recognised in the Income Statement 

2020 
£m 

(4) 
– 

(4) 

2019 

£m 

(4) 
– 

(4) 

The Group has elected not to recognise right of use assets and lease liabilities for short-term leases (i.e. lease term less 
than 12 months) or low-value assets (i.e. under £5,000). The Group will continue to expense the lease payments associated 
with these leases on a straight-line basis over the lease term. At 31 December 2020, this was less than £1 million.  

Variable lease payments that depend on an index or a rate are also less than £1 million.  

Some property leases contain extension options beyond the non-cancellable period. The Group assesses at the  
lease commencement date whether it is reasonably certain to exercise the extension options. The lease liability at  
31 December 2020 does not include such extensions however the Group estimated that the future lease payments, 
should it exercise the extension option, would result in an increase in the lease liability of £2 million. 

ITV plc  Annual Report and Accounts 2020 

225
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

4.7  
Equity 

Keeping 
it simple 

This section explains material movements recorded in shareholders’ equity, 
presented in the Consolidated Statement in Changes in Equity, which are not 
explained elsewhere in the financial statements.  

Accounting policies 
Fair value reserve 
Financial assets are stated at fair value, with any gain or loss recognised directly in the fair value reserve in equity,  
unless the loss is a permanent impairment, when it is then recorded in the income statement. 

Dividends 
Dividends are recognised through equity on the earlier of their approval by the Company’s shareholders or their 
payment. Dividends are distributed based on the realised distributable reserves (within retained earnings) of ITV plc  
(the Company) and not based on the Group’s retained earnings. 

4.7.1 Share capital and share premium 
The Group’s share capital at 31 December 2020 of £403 million (2019: £403 million) and share premium of £174 million 
(2019: £174 million) is the same as that of ITV plc. Details of this are given in the ITV plc Company financial statements 
section of this Annual Report.  

4.7.2 Merger and other reserves 
Merger and other reserves at 31 December include the following reserves: 

Merger reserves  
Capital reserves 
Capital redemption reserves 
Revaluation reserves 
Put option liabilities arising on acquisition of subsidiaries 
Total 

4.7.3 Translation reserve 
The translation reserve comprises: 

2020 
£m 

98 
112 
36 
2 
(24) 
224 

2019 
£m 

98 
112 
36 
2 
(24) 
224 

•  All foreign exchange differences arising on the translation of the accounts of, and investments in, foreign operations 
•  The gains or losses on the portion of cash flow hedges that have been deemed effective and costs of hedging under 

IFRS 9 (see note 4.3) 

•  The net loss on cash flow hedges in the period was £6 million (2019: net loss £17 million) and included a  movement  

in the cost of hedging of £6 million (2019: £8 million) 

4.7.4 Fair value reserve 
The fair value reserve comprises all movements arising on the revaluation of gilts accounted for at fair value through 
OCI financial instruments. The movement in 2020 is a £4 million gain (2019: £9 million gain). See note 3.7. 

4.7.5 Retained earnings 
The retained earnings reserve comprises profit for the year attributable to owners of the Company of £285 million 
(2019: £473 million) and other items recognised directly through equity as presented in the consolidated statement of 
changes in equity. Other items include the credit for the Group’s share-based compensation schemes and the charge 
for the purchase of ITV shares via the ITV Employees’ Benefit Trust, which are described in note 4.8. 

The distributable reserves of ITV plc are disclosed in note viii to the ITV plc Company financial statements. See details 
on distributable reserves on page 239. 

The Directors recognises the importance of the dividends to our shareholders and intends to restore dividend 
payments as soon as circumstances permit. The Directors will balance shareholder returns with our commitment  
to maintain investment grade metrics over the medium term, to continue to invest behind the strategy and with  
the ongoing uncertainty with COVID-19. In 2020, no dividend payments were made (2019: £320 million). 

226 

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226 

Financial Statements 
 
 
 
 
> Section 4: Capital Structure and Financing Costs 

4.7.6 Non-controlling interests 
Non-controlling interest (NCI) represents the share of non-wholly owned subsidiaries’ net assets that are not directly 
attributable to the shareholders of the ITV Group. The movement for 2020 comprises: 

•  The share of losses attributable to NCI of £4 million (2019: share of profits attributable to NCI of £5 million) 
•  The distributions made to NCI of £1 million (2019: £2 million) 
•  The share of net assets attributable to NCI relating to subsidiaries acquired, disposed or changes in ownership interest in 

2020 of £6 million (2019: £nil) 

4.8 
Share-based 
compensation 

  Keeping 
it simple 

The Group utilises share award schemes as part of its employee remuneration 
packages, and therefore operates a number of share-based compensation schemes, 
namely the Deferred Share Award (DSA), Performance Share Plan (PSP), Long Term 
Incentive Plan (LTIP) and Save As You Earn (SAYE) schemes. The share-based 
compensation is not pensionable. 

A transaction will be classed as share-based compensation where the Group 
receives services from employees and pays for these in shares or similar equity 
instruments. If the Group incurs a liability linked to the price or value of the Group’s 
shares, this will also fall under a share-based transaction.  

Accounting policies 
For each of the Group’s share-based compensation schemes, the fair value of the equity instrument granted is 
measured at grant date and spread over the vesting period via a charge to the income statement with a corresponding 
increase in equity. 

The fair value of the share options and awards is measured using either market price at grant date or, for the SAYE 
scheme, a Black–Scholes model, taking into account the terms and conditions of the individual scheme.  

Vesting conditions are limited to service conditions and performance conditions. For performance-based schemes, the 
relevant Group performance measures are projected to the end of the performance period in order to determine the 
number of options expected to vest. This estimate of the performance measures is used to determine the option fair 
value, discounted to present value. The Group revises the number of options that are expected to vest, including an 
estimate of forfeitures at each reporting date based on forecast performance measures. The impact of the revision 
to original estimates, if any, is recognised in the income statement, with a corresponding adjustment to equity. 

Exercises of share options granted to employees can be satisfied by market purchase or issue of new shares. No new 
shares may be issued to satisfy exercises under the terms of the DSA. During the year, all exercises were satisfied by 
using shares purchased in the market and held in the ITV Employees’ Benefit Trust. 

Share-based compensation charges totalled £6 million in 2020 (2019: £10 million). 

Share options outstanding 
The table below summarises the movements in the number of share options outstanding for the Group and their 
weighted average exercise price: 

Outstanding at 1 January 
Granted during the year – nil priced 
Granted during the year – other 
Forfeited during the year 
Exercised during the year – nil priced 
Exercised during the year – other  
Expired during the year 
Outstanding at 31 December 
Exercisable at 31 December 

Number 
of options 
(‘000) 

60,073 
34,192 
48,347 
(3,354) 
(6,017) 
(3) 
(26,935) 
106,303 
2,247 

2020 
Weighted 
average 
exercise price 
(pence) 

36.88 
– 
56.10 
83.27 
– 
87.47 
76.87 
24.25 
34.42 

2019 
Weighted 
average 
exercise price 
(pence) 

49.33 
– 
94.83 
128.35 
– 
129.82 
87.09 
36.88 
55.78 

Number 
of options 
(‘000) 

44,022 
19,754 
22,525 
(1,241) 
(2,805) 
(24) 
(22,158) 
60,073 
3,090 

The average share price during 2020 was 86.44 pence (2019: 126.10 pence). 

ITV plc  Annual Report and Accounts 2020 

227
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
  
 
Financial Statements 

Notes to the Financial Statements 
Section 4: Capital Structure and Financing Costs continued 

Of the options still outstanding, the range of exercise prices and weighted average remaining contractual life of these 
options can be analysed as follows: 

Range of exercise prices (pence) 

Nil 
20.00 – 49.99 
50.00 – 69.99 
70.00 – 99.99 
100.00 – 109.99 
110.00 – 119.99 
120.00 – 149.99 
150.00 – 199.99 
200.00 – 249.99 

Weighted 
average 
exercise price 
(pence) 

– 
49.17 
– 
80.00 
105.98 
– 
131.50 
167.99 
206.83 

Number 
of options 
(‘000) 

62,666 
34,413 
– 
6,019 
1,043 
– 
1,939 
200 
23 

2020 
Weighted 
average 
remaining 
contractual life 
(years) 

Weighted 
average 
exercise price 
(pence) 

1.26 
3.70 
– 
2.91 
2.22 
– 
1.10 
1.53 
0.33 

– 
– 
– 
87.47 
105.98 
– 
131.18 
162.25 
206.83 

2019 
Weighted 
average 
remaining 
contractual life 
(years) 

2.25 
– 
– 
3.73 
3.21 
– 
2.11 
0.84 
1.33 

Number 
of options 
(‘000) 

38,685 
– 
– 
13,335 
2,685 
– 
3,481 
1,851 
36 

Assumptions 
DSA, LTIP and PSP options are valued directly by reference to the share price at date of grant.  

The options granted in the current and prior years for the HMRC approved SAYE scheme, are valued using the Black–
Scholes model, using the assumptions below: 

Scheme name 

Date of grant 

Share price 
at grant 
(pence) 

Exercise  
price 
(pence) 

Expected 
volatility 
% 

Expected 
 life 
(years) 

Gross dividend 
yield 
% 

Risk-free 
rate 
 % 

Fair value 
(pence) 

3 Year 
5 Year 
3 Year 
5 Year 
3 Year 
5 Year 
3 Year 
5 Year 

4 April 2019 
4 April 2019 
5 September 2019 
5 September 2019 
7 April 2020 
7 April 2020 
7 September 2020 
7 September 2020 

132.48 
132.48 
109.33 
109.33 
65.60 
65.60 
63.80 
63.80 

105.98 
105.98 
87.47 
87.47 
73.69 
73.69 
49.17 
49.17 

30.68 
28.57 
26.73 
28.79 
34.52 
33.54 
39.08 
36.29 

3.25 
5.25 
3.25 
5.25 
3.25 
5.25 
3.25 
5.25 

6.04 
6.04 
6.04 
6.04 
– 
– 
– 
– 

0.82 
1.09 
0.36 
0.45 
0.16 
0.19 
(0.10) 
(0.04) 

26.14 
23.58 
18.61 
18.66 
13.37 
17.24 
23.79 
26.31 

228 

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228 

Financial Statements 
Financial Statements 

Notes to the Financial Statements 
Section 5: Other Notes  

Employees’ Benefit Trust 
The Group has investments in its own shares as a result of shares purchased by the ITV Employees’ Benefit Trust (‘EBT’). 
Transactions with the Group-sponsored EBT are included in these financial statements and primarily consist of the 
EBT’s purchases of shares in ITV plc, which is accounted for as a reduction to retained earnings. 

The table below shows the number of ITV plc shares held in the EBT at 31 December 2020 and the purchases/(releases) 
from the EBT made in the year to satisfy awards under the Group’s share schemes: 

Scheme 

LTIP releases 
DSA releases 
PSP releases 
SAYE releases 
Shares purchased 

Shares held at 

1 January 2020 

31 December 2020 

Number of shares 
(released)/purchased 

25,425,533 
(139,810) 
(597,933) 
(2,685,206) 
(3,212) 
– 
21,999,372 

Nominal value 
£ 

2,542,553 

2,199,937 

The total number of shares held by the EBT at 31 December 2020 represents 0.55% (2019: 0.63%) of ITV’s issued share 
capital. The market value of own shares held at 31 December 2020 is £23 million (2019: £38 million). 

The shares will be held in the EBT until such time as they may be transferred to participants of the various Group share 
schemes. Rights to dividends have been waived by the EBT in respect of shares held that do not relate to restricted 
shares under the DSA. In accordance with the Trust Deed, the Trustees of the EBT have the power to exercise all voting 
rights in relation to any investment (including shares) held within that trust. The Trust is accounted for as a separate 
entity and therefore is only accounted for in the consolidated financial statements and not included in the ITV plc 
Company financial statements. 

5.1  
Related 
party 
transactions 

  Keeping 
it simple 

The related parties identified by the Directors include joint ventures, associated 
undertakings, fixed asset investments and key management personnel. 

To enable users of our financial statements to form a view about the effects of 
related party relationships on the Group, we disclose the Group’s transactions with 
those related parties during the year and any associated year end trading balances. 

Transactions with joint ventures and associated undertakings 
Transactions with joint ventures and associated undertakings during the year were: 

Sales to joint ventures 
Sales to associated undertakings 
Purchases from joint ventures 
Purchases from associated undertakings 

2020  
£m 

17 
9 
29 
63 

2019  
£m 

19 
8 
28 
64 

The transactions with joint ventures primarily relate to sales and purchases of digital multiplex services with Digital 3&4 
Limited and distribution revenue from BritBox LLC. Sales to associated undertakings include airtime sales to DTV Services 
Limited. Purchases from associated undertakings primarily relate to the purchase of news services from ITN Limited.  

All transactions with associated undertakings and joint ventures arise in the normal course of business on an arm’s 
length basis.  

The amounts owed by and to these related parties at the year end were: 

Amounts owed by joint ventures 
Amounts owed by associated undertakings 
Amounts owed to joint ventures 
Amounts owed to associated undertakings 

None of the balances are secured.

2020  
£m 

9 
5 
– 
6 

ITV plc  Annual Report and Accounts 2020 

2019  
£m 

14 
7 
1 
5 

229
229 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements 

Notes to the Financial Statements 
Section 5: Other Notes  ccoonnttiinnuueedd 

Amounts owed by joint ventures primarily relate to trading with BritBox LLC. Balances owed by associated undertakings 
largely relate to loan notes with Route 24 Limited. Balances owed to associated undertakings primarily relate to 
trading with ITN Limited. 

Amounts paid to the Group’s retirement benefit plans are set out in note 3.7.  

Transactions with key management personnel 
Key management consists of ITV plc Executive and Non-executive Directors and the ITV Management Board. Key 
management personnel compensation is as follows: 

Short-term employee benefits 
Share-based compensation 

2020  
£m 

6 
– 
6 

2019  
£m 

11 
4 
15 

5.2  
Contingent 
assets and 
liabilities 

Keeping 
it simple 

A contingent asset or liability is a liability that is not sufficiently certain to qualify for 
recognition as an asset or provision where uncertainty may exist regarding the 
outcome of future events.  

Contingent assets 
In 2017 Talpa Media took back the licence for The Voice of China due to a breach of the agreement by the customer, 
Talent, for not fulfilling their payment obligations. During 2018 and 2019 £27 million has been received in relation to 
the amounts due. However, those receipts are currently the subject of an ongoing review. As a result the provision for 
bad debt, originally recognised as an exceptional cost in 2017, was reinstated at 31 December 2019. 

Whilst the Directors remain confident of recovering the amounts due, accounting standards set very specific 
requirements for the recognition of an asset. As the review of the receipts remains in progress, as well as discussions 
with the credit insurers, the Group is not able to demonstrate sufficient certainty to be able to recognise a receivable  
at 31 December 2020. 

Contingent liabilities 
There are contingent liabilities in respect of certain litigation and guarantees, broadcasting issues, and in respect of 
warranties given in connection with certain disposals of businesses. None of these items are expected to have a 
material effect on the Group’s results or financial position. 

5.3  
Subsequent 
events 

Keeping 
it simple 

Where the Group receives information in the period between 31 December 2020 
and the date of this report about conditions related to certain events that existed  
pat 31 December 2020, we update our disclosures that relate to those conditions in 
light of the new information. Such events can be categorised as adjusting or non-
adjusting depending on whether the condition existed at 31 December 2020. If non-
adjusting events are material, non-disclosure could influence the economic decisions 
that users make on the basis of the financial statements. Accordingly, for each 
material category of non-adjusting event after the reporting period we disclose in 
this section the nature of the event and an estimate of its financial effect, or a 
statement that such an estimate cannot be made.  

Announcement of change in UK corporation tax rate  
On 3 March 2021, the UK Government announced a change in the UK corporation tax rate from 19% to 25% with effect 
from 1 April 2023. The rate change has not yet been enacted into law and therefore is not reflected in the deferred 
tax assets or liabilities as at 31 December 2020. The impact on deferred tax assets and liabilities is not expected to  
be material. 

230 

ITV plc  Annual Report and Accounts 2020

230 

Financial Statements 
 
 
 
 
 
 
 
 
 
> Section 5: Other Notes 

5.4 
Subsidiaries 
exempt  
from audit 

  Keeping 
it simple 

Certain subsidiaries of the Group can take an exemption from having an audit.  
Strict criteria must be met for this exemption to be taken, and it must be agreed  
by the Directors of that subsidiary entity. 

Listed below are subsidiaries controlled and consolidated by the Group, where the Directors have taken the  
exemption from having an audit of its financial statements. This exemption is taken in accordance with the  
Companies Act 2006 s479A. 

Company number 

Company name 

Company number 

Company name 

04195187 
04145307 
10058419 
10404493 
10496857 
10528766 
12092620 
11109596 
11081338 
10528952 
11109753 
11723899 
11109572 
11109865 
01891539 
02285229 
05078683 
04159249 
00301188 
01692483 
03984490 
03053908 
03210452 
03307790 
02625225 
03210363 
02280048 
04257248 
02852812 
03209058 
00290076 
03962410 
03106798 
05344772 
00733063 
00608490 
06914987 
11516620 
11423730 
11667230 
11107990 
10494684 
11723800 
10671435 
04159210 
04206925 
04033106 
11723842 
00603471 
03799828 
01565625 
08554937 
11723826 
13087656 
13087860 
13087865 

12 Yard Productions (Investments) Limited 
12 Yard Productions Limited 
Back Productions Limited  
Big Talk Bliss Limited  
Big Talk Cold Feet Limited  
Big Talk Diana Limited  
Big Talk Friday Limited  
Big Talk Goes Wrong Limited  
Big Talk Guilty Limited 
Big Talk Living the Dream Limited  
Big Talk Mum Limited 
Big Talk Offenders Limited 
Big Talk Peacock Limited 
Big Talk Time Limited 
Broad Street Films Limited 
Campania Limited 
Carbon Media Limited 
Carlton Content Holdings Limited 
Carlton Film Distributors Limited 
Carlton Finance Limited 
Carlton Food Network Limited 
Carlton Programmes Development Limited 
Carlton Screen Advertising (Holdings) Limited 
Carltonco 103 Limited 
Carltonco Forty Investments Limited 
Carltonco Ninety-Six Limited 
Castlefield Properties Limited 
Channel TV Holdings Limited 
Cosgrove Hall Films Limited 
DTV Limited  
Granada Group Limited 
Granada Limited 
Granada Media Limited 
Granada Screen (2005) Limited 
Granada Television Overseas Limited 
ITC Entertainment Group Limited 
ITV (HC) Limited 
ITV 112 Limited 
ITV Bancroft 2 Limited 
ITV Barking Limited 
ITV Confession Limited 
ITV Enterprises Limited 
ITV F&B Limited 
ITV HG Limited 
ITV Holdings Limited 
ITV Investment Limited 
ITV Mr Selfridge Limited 
ITV Nightingale Limited 
ITV Pension Scheme Limited 
ITV Play Limited 
ITV Properties (Developments) Limited 
ITV Shetland Limited 
ITV Spy Limited 
ITV Studios NEWCO 1 Limited 
ITV Studios NEWCO 10 Limited 
ITV Studios NEWCO 11 Limited 

13087685 
13087699 
13087693 
13087733 
13087735 
13087759 
13087782 
13087812 
08516153 
11107934 
10602705 
08586211 
12368504 
09498177 
13087805 
11107431 
05518785 
00920028 
11108285 
12368661 
10528827 
11109917 
11908267 
12368766 
11995990 
12735978 
11062257 
11908285 
09660486 
10031005 
10528763 
11108289 
09646520 
11108327 
11204836 
10528702 
11108322 
11108320 
10973979 
04201477 
12368748 
13087117 
10789616 
06469484 
06469482 
11109744 
10796122 
12368477 
12368643 
11109437 
12116627 
11109287 
12116457 
12116461 
11109929 
12368475 

ITV Studios NEWCO 2 Limited 
ITV Studios NEWCO 3 Limited 
ITV Studios NEWCO 4 Limited 
ITV Studios NEWCO 5 Limited 
ITV Studios NEWCO 6 Limited 
ITV Studios NEWCO 7 Limited 
ITV Studios NEWCO 8 Limited 
ITV Studios NEWCO 9 Limited 
ITV Text Santa Limited 
ITV The Bay Limited 
ITV The Man Limited 
ITV Thunderbirds Limited 
ITV TLC Limited 
ITV Top Class Limited 
ITV TWI Limited 
ITV Vera Limited 
Juice Music UK Limited 
Link Electronics Limited 
Mammoth Screen (ABC) Limited 
Mammoth Screen (BHR) Limited 
Mammoth Screen (End5) Limited  
Mammoth Screen (End6) Limited 
Mammoth Screen (END7) Limited 
Mammoth Screen (End8) Limited 
Mammoth Screen (Invisible) Limited 
Mammoth Screen (MD2) Limited 
Mammoth Screen (NC) Limited 
Mammoth Screen (PH) Limited 
Mammoth Screen (Pol2) Limited 
Mammoth Screen (Pol3) Limited  
Mammoth Screen (Pol4) Limited  
Mammoth Screen (Pol5) Limited 
Mammoth Screen (QV) Limited 
Mammoth Screen (Serpent) Limited 
Mammoth Screen (SG) Limited 
Mammoth Screen (VF) Limited 
Mammoth Screen (Vic3) Limited 
Mammoth Screen (WOF) Limited 
Mammoth Screen (WOTW) Limited 
Morning TV Limited 
MT Ghosts 3 Limited 
MT MURDER IN PROVENCE Limited 
The Garden Productions (Film) Limited 
VOD Member (ITVA) Limited 
VOD Member (ITVB) Limited 
WP (Anne) Limited 
WP (Bodyguard) Limited 
WP (NEWCO 7) Limited 
WP Diplomat Limited 
WP Faslane Limited 
WP Karen Pirie Limited 
WP LOD5 Limited 
WP LOD6 Limited 
WP Pembrokeshire Limited 
WP Save Me 2 Limited 
WP Showtrial Limited 

•  ITV Properties (Jersey) Limited is exempt from audit under article 113 of the Companies Act (Jersey) Law 1991 

ITV plc  Annual Report and Accounts 2020 

231
231 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
Company Financial Statements

> ITV plc Company Financial Statements  

ITV plc Company Financial Statements 

Company Balance Sheet 

As at 31 December 

Non-current assets 
Investments in subsidiary undertakings 
Derivative financial instruments 
Deferred tax asset 

Current assets 

Amounts owed by subsidiary undertakings due within one year 
Amounts owed by subsidiary undertakings due after more than one year 

Amounts owed by subsidiary undertakings 
Derivative financial instruments 
Other receivables 
Cash and cash equivalents 

Current liabilities 
Amounts owed to subsidiary undertakings 
Accruals and deferred income 
Derivative financial instruments 

Net current assets 
Total assets less current liabilities 

Non-current liabilities 
Borrowings 
Derivative financial instruments 

Net assets 

Capital and reserves 
Share capital 
Share premium 
Other reserves 
Retained earnings 
Total equity 

Note 

2020 
£m 

3,782 
509 
4,291 
9 
4 
449 
4,753 

(4,197) 
(7) 
(11) 
(4,215) 

(1,067) 
(25) 

iii 
vi 

iv 
iv 
iv 
vi 

iv 

vi 

v 
vi 

vii 
viii 
viii 
viii 

2019 
£m 

4,236 
305 
4,541 
9 
5 
108 
4,663 

(4,070) 
(16) 
(9) 
(4,095) 

(1,010) 
(42) 

2020 
£m 

2,733 
3 
1 
2,737 

538 
3,275 

(1,092) 
2,183 

403 
174 
10 
1,596 
2,183 

The accounts were approved by the Board of Directors on 9 March 2021 and were signed on its behalf by: 

Chris Kennedy  
Director  

232 

ITV plc  Annual Report and Accounts 2020

2019 
£m 

2,733 
4 
1 
2,738 

568 
3,306 

(1,052) 
2,254 

403 
174 
22 
1,655 
2,254 

232 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> ITV plc Company Financial Statements 

Company Statement of Changes in Equity 

Balance at 1 January 2020 
Total comprehensive income for the year 
Loss 
Net loss on cash flow hedges and cost of hedging 
Total comprehensive income for the year 
Transactions with owners recorded directly in equity 
Contributions by and distributions to owners 
Equity dividends 
Movements due to share-based compensation 
Tax on items taken directly to equity 
Total transactions with owners 
Balance at 31 December 2020 

Balance at 1 January 2019 
Total comprehensive income for the year 
Profit 
Net loss on cash flow hedges and cost of hedging 
Total comprehensive income for the year 
Transactions with owners recorded directly in equity 
Contributions by and distributions to owners 
Equity dividends 
Movements due to share-based compensation 
Tax on items taken directly to equity 
Total transactions with owners 
Balance at 31 December 2019 

Note 

vii/viii  

Note 

vii/viii  

Share 
capital 
£m 

403 

– 
– 
– 

– 
– 
– 
– 
403 

Share 
capital 
£m 

403 

– 
– 
– 

– 
– 
– 
– 
403 

Share 
premium 
£m 

174 

Other 
reserves 
£m 

22 

Retained 
earnings 
£m 

1,655 

– 
– 
– 

– 
– 
– 
– 
174 

Share 
premium 
£m 

174 

– 
– 
– 

– 
– 
– 
– 
174 

– 
(12) 
(12) 

– 
– 
– 
– 
10 

Other 
reserves 
£m 

37 

– 
(15) 
(15) 

– 
– 
– 
– 
22 

(65) 
– 
(65) 

– 
6 
– 
6 
1,596 

Retained 
earnings 
£m 

1,612 

353 
– 
353 

(320) 
10 
– 
(310) 
1,655 

Total 
£m 

2,254 

(65) 
(12) 
(77) 

– 
6 
– 
6 
2,183 

Total 
£m 

2,226 

353 
(15) 
338 

(320) 
10 
– 
(310) 
2,254 

ITV plc  Annual Report and Accounts 2020 

233
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Company Financial Statements

> ITV plc Company Financial Statements 

Notes to the ITV plc Company Financial Statements 

Note i  
Accounting 
policies 

In this  
section 

This section sets out the notes to the ITV plc Company only financial statements. 
Those statements form the basis of the dividend decisions made by the Directors, 
as explained in detail in note viii below. The notes form part of the financial 
statements. 

Basis of preparation 
The Company is a qualifying entity as it is a member of the ITV plc Group where ITV plc, the ultimate parent prepares 
publicly available consolidated financial statements. These financial statements were prepared in accordance with 
Financial Reporting Standard 101 ‘Reduced Disclosure Framework’ (‘FRS 101’).  

In preparing these financial statements, the Company applies the recognition, measurement and disclosure 
requirements of international accounting standards in conformity with the requirements of the Companies Act 2006 
(‘Adopted IFRSs’), but makes amendments where necessary in order to comply with Companies Act 2006 and has set 
out below where advantage of the FRS 101 disclosure exemptions has been taken. 

Exemptions applied 
•  Presentation of a Statement of Cash Flows and related notes 
•  Disclosure in respect of capital management 
•  Disclosure of related party transactions between wholly-owned subsidiaries and parents within a group 
•  Disclosures required under IFRS 2 ‘Share Based Payments’ in respect of group settled share based payments 
•  Disclosures required by IFRS 7 ‘Financial Instrument: Disclosure’ 
•  Certain disclosures required under IFRS 13 ‘Fair Value Measurement’  
•  Disclosure of information in relation to new standards not yet applied 

As permitted by section 408 (3) of the Companies Act 2006, a separate income statement dealing with the results of 
the parent company has not been presented. 

The Company proposes to continue to apply the reduced disclosure framework of FRS 101 in its next financial statements. 

Change in accounting policy 
There are no new accounting standards, interpretations and amendments effective from 1 January 2020. 

Accounting judgements and estimates 
The preparation of financial statements requires management to exercise judgement in applying the Company’s 
accounting policies. It also requires the use of estimates and assumptions that affect the reported amounts of assets, 
liabilities, income and expenses. Actual results may differ from these estimates. 

The area involving material judgement is the recoverability of investments in subsidiary undertaking. Further details are 
provided in note iii. 

Subsidiaries 
Subsidiaries are entities that are directly or indirectly controlled by the Company. Control exists where the Company 
has the power to govern the financial and operating policies of the entity so as to obtain benefits from its activities.  
The investment in the Company’s subsidiaries is recorded at cost.  

Foreign currency transactions 
Transactions in foreign currencies are translated into sterling at the rate of exchange ruling at the date of the 
transaction. Foreign currency monetary assets and liabilities at the balance sheet date are translated into sterling at 
the rate of exchange ruling at that date. Foreign exchange differences arising on translation are recognised in the profit 
and loss account. Non-monetary assets and liabilities measured at historical cost are translated into sterling at the rate 
of exchange on the date of the transaction. 

Borrowings 
Borrowings are recognised initially at fair value including directly attributable transaction costs, with subsequent 
measurement at amortised cost using the effective interest rate method. The difference between initial fair value and the 
redemption value is recorded in the profit and loss account over the period of the liability on an effective interest basis.

234 

ITV plc  Annual Report and Accounts 2020

234 

 
 
 
> Notes to the ITV plc Company Financial Statements 

Derivatives and other financial instruments 
The Company uses a limited number of derivative financial instruments to hedge its exposure to fluctuations in interest 
and other foreign exchange rates. The Company does not hold or issue derivative instruments for speculative purposes. 

Derivative financial instruments are initially recognised at fair value and are subsequently remeasured at fair value with 
the movement recorded in the profit and loss account within net financing costs, except where derivatives qualify for 
cash flow hedge accounting. In this case, the effective portion of cash flow hedge is recognised in retained profits 
within equity. The cumulative gain or loss is later reclassified to the profit and loss account in the same period as the 
relevant hedged transaction is realised. Derivatives with positive fair values are recorded as assets and negative fair 
values as liabilities. 

The fair value of foreign currency forward contracts is determined by using the difference between the contract 
exchange rate and the quoted forward exchange rate at the balance sheet date. 

The fair value of interest rate swaps is the estimated amount that the Company would receive or pay to terminate the 
swap at the balance sheet date, taking into account current interest rates and the current creditworthiness of swap 
counterparties. 

Third-party valuations are used to fair value the Company’s derivatives. The valuation techniques use inputs such as 
interest rate yield curves and currency prices/yields, volatilities of underlying instruments and correlations between 
inputs. For financial assets and liabilities classified at fair value through profit or loss, the fair value change and interest 
income/expense are not separated.  

Current tax 
Current tax is the expected tax payable or receivable on the taxable income or loss for the year and any adjustment  
in respect of previous years.  

The Company recognises liabilities for anticipated tax issues based on estimates of the additional taxes that are likely 
to become due, which require judgement. Amounts are accrued based on management’s interpretation of specific tax 
law and the likelihood of settlement. Where the final tax outcome of these matters is different from the amounts that 
were initially recorded, such differences will impact the current tax and deferred tax provisions in the period in which 
such determination is made. 

Deferred tax 
The tax charge for the period is recognised in the income statement or directly in equity according to the accounting 
treatment of the related transaction. 

Deferred tax arises due to certain temporary differences between the carrying amount of assets and liabilities for 
financial reporting purposes and those for taxation purposes. The amount of deferred tax provided is based on the 
expected manner of realisation or settlement of the carrying amount of assets and liabilities. A deferred tax asset is 
recognised only to the extent that it is probable that sufficient taxable profit will be available to utilise the temporary 
difference. Recognition of deferred tax assets therefore involves judgement regarding timing and level of future 
taxable income.  

Share-based compensation 
The Company utilises share award schemes as part of its employee remuneration packages, and therefore operates  
a number of share-based compensation schemes, namely the Deferred Share Award (DSA), Performance Share Plan 
(PSP), Long Term Incentive Plan (LTIP) and Save As You Earn (SAYE) schemes. 

A transaction will be classed as share-based compensation where the Company receives services from employees and 
pays for these in shares or similar equity instruments. If the Company incurs a liability based on the price or value of the 
shares, this will also fall under a share-based transaction. The Company recognises the retained earnings impact of the 
share-based compensation for the Group as awards are settled in ITV plc shares. The cost of providing those awards is 
recognised as a cost of investment to the subsidiaries that receive the service from employees. 

The fair value of the equity instrument granted is measured at grant date and spread over the vesting period via a 
charge to the income statement with a corresponding increase in equity. The fair value of the share options and awards 
is measured using either market price at grant date or, for the SAYE scheme, a Black–Scholes model, taking into 
account the terms and conditions of the individual scheme.  

Vesting conditions are limited to service conditions and performance conditions. For performance-based schemes, the 
relevant performance measures are projected to the end of the performance period in order to determine the number 
of options expected to vest. The estimate is then used to determine the option fair value, discounted to present value. 
The Company revises its estimates of the number of options that are expected to vest, including an estimate of 
forfeitures at each reporting date. The impact of the revision to original estimates, if any, is recognised in the income 
statement, with a corresponding adjustment to equity. 

ITV plc  Annual Report and Accounts 2020 

235
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Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
Company Financial Statements

Financial Statements 

Notes to the ITV plc Company Financial Statements continued  

Exercises of share options granted to employees can be satisfied by market purchase or issue of new shares. No new 
shares may be issued to satisfy exercises under the terms of the DSA. During the year, all exercises were satisfied by 
using shares purchased in the market and held in the ITV Employees’ Benefit Trust. The Trust is accounted for as a 
separate entity and therefore is only accounted for in the consolidated financial statements. 

Dividends to shareholders 
Dividends payable to shareholders are recognised through equity on the earlier of their approval by the Company’s 
shareholders or their payment. Dividends are distributed based on the realised distributable reserves (within retained 
earnings) of ITV plc (Company) and not based on the Group’s retained earnings. 

  Two (2019: two) Directors of ITV plc (i.e. the Executive Directors) were employees of the Company during the year, both of 
whom remain employed at the year end. The costs relating to these Directors are disclosed in the Remuneration Report.  

Share-based payments 
The weighted average share price of share options exercised during the year was 87.47 pence (2019: 129.82 pence) 
(excluding nil priced share options). The options outstanding at the year end have an exercise price in the range of nil 
to 206.83 pence (2019: nil to 206.83 pence) and a weighted average contractual life of two years (2019: one year) for all 
the schemes in place for the Group. 

  The principal subsidiary undertakings are listed on page 241. The carrying value at 31 December 2020 was £2,733 million 

(2019: £2,733 million).  

The carrying value of the Company’s investments in subsidiary undertakings is assessed for impairment on an annual 
basis. Determining whether the carrying amount has any indication of impairment requires judgement. In testing for 
impairment, estimates are used in deriving cash flows and the discount rates. The estimation process is complex due to 
the inherent risks and uncertainties associated with long-term forecasting. The outcome of the value in use calculation 
supports the carrying value of the investment in subsidiary undertakings with headroom of £5,009 million. 

Due to the significant headroom, there is no reasonably possible scenario that would result in a material adjustment  
to the amounts reported in the financial statements.  

The Company’s review resulted in no impairment for 2020 (2019: no impairment). 

Note ii 
Employees 
and share-
based 
payments 

Note iii 
Investments  
in subsidiary 
undertakings 

Note iv 
Amounts  
owed 
(to)/from 
subsidiary 
undertakings 

  The Company operates an intra-group cash pool policy with certain 100% owned UK subsidiaries. The pool applies  
to bank accounts where there is an unconditional right of set off and involves the daily closing cash position for 
participating subsidiaries whether positive or negative, being cleared to £nil via daily bank transfers to/from ITV plc. 
These daily transactions create a corresponding intercompany creditor or debtor, which can result in significant 
movements in amounts owed to and from subsidiary undertakings in the Company balance sheet. The classification of 
balances as due after more than one year is based on the intention of when the balances are expected to be settled 
rather than the contractual terms. 

The expected loss model was applied to amounts owed from subsidiary undertakings and the impact was not material. 

Note v 
Net debt 

Keeping 
it simple 

The Directors manage the Group’s capital structure as disclosed in section 4 to 
the consolidated financial statements. Borrowings, cash and derivative financial 
instruments are mainly held by ITV plc and disclosed in these Company financial 
statements. 

Cash and cash equivalents 
Included within cash equivalents is £50 million (2019: £50 million), the use of which is restricted to meeting the 
commitments under the asset-backed pension agreements, and £nil (2019: £22 million) restricted money market funds. 
See note 3.7 for further details on the asset-backed pension arrangements. 

Loans and facilities due within one year 
At various periods during the year, the Group drew down on the £630 million Revolving Credit Facility (‘RCF’) to meet 
short-term funding requirements. At 31 December 2020, the Group had drawings of £nil million under the RCF (2019: 
£nil), leaving £630 million available to draw down at year end. The maximum draw down of the RCF during the year was 
£210 million (2019: £400 million). 

236 

ITV plc  Annual Report and Accounts 2020

236 

 
 
 
 
 
  
 
> Notes to the ITV plc Company Financial Statements 

Loans and loan notes due after one year  
The Company has issued the following Eurobonds: 

•  €335 million at a fixed coupon of 2.125%, which matures in September 2022  
•  €259 million at a fixed coupon of 2.0%, which will mature in December 2023  
•  €600 million at a fixed coupon of 1.375%, which matures in September 2026 

The €600 million bond issued in September 2019 has been swapped back to sterling using a number of cross-currency 
interest rate swaps. The resulting fixed rate payable in sterling is c. 2.9%. 

See section 4.1 of the Group Notes for further details of borrowings and available facilities. 

Note vi 
Managing 
market risks: 
derivative 
financial 
instruments 

  What is the value of our derivative financial instruments? 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Foreign exchange forward contracts and swaps – cash flow hedges 

Current 
Foreign exchange forward contracts and swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Non-current 
Cross-currency interest swaps – cash flow hedges 
Foreign exchange forward contracts and swaps – fair value through profit or loss 
Foreign exchange forward contracts and swaps – cash flow hedges 

Assets  
2020 
£m  

Liabilities  
2020 
£m 

6 
3 

– 
3 
– 
12 

(5) 
(6) 

(22) 
(3) 
– 
(36) 

Assets  
2019 
£m  

Liabilities  
2019 
£m 

6 
3 

– 
– 
4 
13 

(6) 
(3) 

(38) 
– 
(4) 
(51) 

The Company mainly employs three types of derivative financial instruments when managing its currency and interest 
rate risk: 

•  Foreign exchange swap contracts are derivative instruments used to hedge income statement translation risk arising 

from short-term intercompany loans denominated in a foreign currency 

•  Forward foreign exchange contracts are derivative instruments used to hedge transaction risk so they enable the 

sale or purchase of foreign currency at a known fixed rate on an agreed future date and 

•  Cross-currency interest rate swaps are derivative instruments used to exchange the principal and interest coupons  

in a debt instrument from one currency to another 

Currency risk 
The Company’s foreign exchange policy is to use forward foreign exchange contracts to hedge material non-functional 
currency denominated costs or revenue for up to five years forward. The Company also utilises foreign exchange swaps 
and cross-currency interest rate swaps both to manage foreign currency cash flow timing differences and to hedge 
foreign currency denominated monetary items. 

Cash flow hedges 
The Company applies hedge accounting for certain foreign currency firm commitments and highly probably cash flows 
where the underlying cash flows are payable within the next seven years. In order to fix the sterling cash outflows 
associated with the commitments and interest payments – which are mainly denominated in AUD or euros – the 
Company has taken out forward foreign exchange contracts and cross-currency interest rate swaps for the same 
foreign currency amount and maturity date as the expected foreign currency outflow.  

ITV plc  Annual Report and Accounts 2020 

237
237 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Company Financial Statements

Financial Statements 

Notes to the ITV plc Company Financial Statements continued  

The amount recognised in other comprehensive income during the period all relates to the effective portion of  
the revaluation loss associated with these contracts. There was less than £1 million (2019: less than £1 million) 
ineffectiveness taken to the income statement and £4 million cumulative gain (2019: £19 million loss) recycled to  
the income statement in the year.  

On issuing the 2026 Eurobond in September 2019, the Group subsequently entered into a new portfolio of cross-
currency interest rate swaps, which swapped the euro principal and fixed euro interest rate coupons into fixed sterling 
interest rate. As a result, the Group makes sterling interest payments at a fixed rate. 

Under IFRS 9, the Group has adopted the ‘cost of hedging’ approach which allows the recognition of the value of the 
currency basis at inception of the hedge to be recorded on the Consolidated Statement of Financial Position and 
amortised through net financing costs in the Consolidated Income Statement over the life of the bond. Any mark-to-
market change in fair value of the currency basis is recognised in ‘cost of hedging’ in the Consolidated Statement of 
Comprehensive Income.  

Undiscounted financial liabilities 
The Company is required to disclose the expected timings of cash outflows for each of its derivative financial liabilities. 
The amounts disclosed in the table are the contractual undiscounted cash flows (including interest), so will not always 
reconcile with the amounts disclosed on the statement of financial position. 

AAtt  3311  DDeecceemmbbeerr  22002200  

Non-current and current 
Foreign exchange forward contracts 
and swaps – cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow 
hedges 

Inflow 
Outflow 

Foreign exchange forward contracts 
and swaps – fair value through profit 
or loss 

Inflow 
Outflow 

AAtt  3311  DDeecceemmbbeerr  22001199  

Non-current and current 
Foreign exchange forward contracts 
and swaps – cash flow hedges 

Inflow 
Outflow 

Cross-currency swaps – cash flow 
hedges 

Inflow 
Outflow 

Foreign exchange forward contracts 
and swaps – fair value through profit 
or loss 

Inflow 
Outflow 

238 

ITV plc  Annual Report and Accounts 2020

Carrying 
value 
£m 

Total 
contractual 
 cash flows 
£m 

 Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 5 years 
£m 

9 
(8) 

– 
(22) 

3 
(6) 
(24) 

341 
(341) 

580 
(627) 

465 
(468) 
(50) 

227 
(227) 

100 
(100) 

7 
(16) 

7 
(16) 

458 
(461) 
(12) 

7 
(7) 
(9) 

14 
(14) 

22 
(47) 

– 
– 
(25) 

– 
– 

544 
(548) 

– 
– 
(4) 

Carrying 
value 
£m 

Total 
contractual 
 cash flows 
£m 

 Less than 
1 year 
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over 5 years 
£m 

10 
(10) 

– 
(38) 

3 
(3) 
(38) 

375 
(375) 

557 
(642) 

451 
(451) 
(85) 

229 
(229) 

7 
(16) 

338 
(338) 
(9) 

91 
(91) 

7 
(16) 

113 
(113) 
(9) 

55 
(55) 

21 
(47) 

– 
– 
(26) 

– 
– 

522 
(563) 

– 
– 
(41) 

238 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
> Notes to the ITV plc Company Financial Statements 

Note vii 
Share capital 

Allotted, issued and fully paid ordinary shares of 10 pence each 
Total 

4,025,409,194 

Allotted, issued 
and fully paid 
2020 & 2019 
£m 

403 

The Company’s ordinary shares give shareholders equal rights to vote, receive dividends and to the repayment of capital. 

Note viii 
Equity and 
dividends 

Keeping  
it simple 

ITV plc is a non-trading investment holding company and derives its profits from 
dividends paid by subsidiary companies.  

The Directors consider the Company’s capital structure and dividend policy at 
least twice a year ahead of announcing results and do so in the context of its 
ability to continue as a going concern, to execute the strategy and to invest in 
opportunities to grow the business and enhance shareholder value.  

The dividend policy is influenced by a number of the principal risks as identified 
on pages 76 to 85 that could have a negative impact on the performance of the 
Company. 

In determining the level of dividend in any year, the Directors follow the dividend 
policy and also consider a number of other factors that influence the proposed 
dividend and dividend policy, including: 

•  The level of retained distributable reserves in ITV plc the Company 
•  Availability of cash resources (as disclosed in note 4.1 to the consolidated 

financial statements) and 

•  Future cash commitments and investment plans, to deliver the Company’s 

long term strategic plan  

•  Consideration of the factors underlying the Directors’ viability assessment and 
•  The future availability of funds required to meet longer-term obligations 

including pension commitments. 

Equity 
The retained earnings reserve includes loss after tax for the year of £65 million (2019: profit after tax £353 million), 
which includes dividends of £nil from subsidiaries in 2020 (2019: £400 million). Other reserves of £10 million  
(2019: £22 million) relate to share buybacks in prior periods and foreign currency translation net of cash flow hedging. 

Dividends 
The Directors recognises the importance of the dividend to our shareholders and intends to restore dividend payments 
as soon as circumstances permit. The Board will balance shareholder returns with our commitment to maintain 
investment grade metrics over the medium term, to continue to invest behind the strategy and with the ongoing 
uncertainty with COVID-19. In 2020, no dividend payments were made (2019: £320 million). 

Distributable reserves 
The distributable reserves of ITV plc approximate to the balance of the retained earnings reserve of £1,596million 
(2019: £1,655 million) as at 31 December 2020.  

Note ix 
Contingent 
liabilities 

Keeping  
it simple 

A contingent liability is a liability that is not sufficiently certain to qualify for 
recognition as a provision where uncertainty may exist regarding the outcome of 
future events. 

Under a Group registration, the Company is jointly and severally liable for VAT at 31 December 2020 of £53 million  
(31 December 2019: £40 million). The Company has guaranteed certain lease obligations of subsidiary undertakings. 

ITV plc  Annual Report and Accounts 2020 

239
239 

Strategic ReportGovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Financial Statements

Financial Statements 

Notes to the ITV plc Company Financial Statements continued  

Note x 
Capital and 
other 
commitments 

  There are contingent liabilities in respect of certain litigation and guarantees, broadcasting issues, and in respect  

of warranties given in connection with certain disposals of businesses. None of these items are expected to have a 
material effect on the Company’s results or financial position. 

Where the Company enters into financial guarantee contracts to guarantee the indebtedness of other companies 
within its Group, the Company considers these to be insurance arrangements, and accounts for them as such. In this 
respect, the Company treats the guarantee contract as a contingent liability until such time as it becomes probable 
that the Company will be required to make a payment under the guarantee. 

In 2020, the Company entered into a stand-by letter of credit for £101 million in respect of one of the ITV Group  
asset-backed pension agreements. 

There are no capital commitments at 31 December 2020 (2019: none). 

Note xi 
Related party 
transactions  

Keeping  
it simple 

The related parties identified by the Directors include amounts owed to and from 
subsidiary undertakings that are not wholly owned within the Group as well as 
transactions with key management. The company is a holding company with no 
commercial activity. 

To enable the users of the financial statements to form a view about the effects 
of related party relationships on the Company, we disclose the Company’s 
transactions with those during the year. 

Transactions with subsidiary undertakings that are not wholly owned  
The amounts owed by and to these related parties at the year end were: 

Amounts owed by subsidiary undertakings that are not wholly owned 
Amounts owed to subsidiary undertakings that are not wholly owned 

2020  
£m 

81 
9 

2019 
£m 

16 
26 

Amounts owed by subsidiary undertakings that are not wholly owned relate mainly to funding to Britbox SVOD Limited 
and intra-group cash pooling balances with World Productions Limited. Amounts owed to subsidiary undertaking relate 
mainly to funding due to Tomorrow ITV Studios and intra-group cash pooling balances with 3sixtymedia Limited. 

Transactions with key management personnel 
Key management consists of ITV plc Executive Directors. 

Key management personnel compensation, on an accounting basis, is as follows: 

Short-term employee benefits 
Share-based compensation 

2020  
£m 

2 
– 
2 

Total emoluments and gains on share options received by key management personnel in the year were: 

Emoluments 
Gains on exercise of share options 
Gains on release of restricted share awards 

2020  
£m 

3 
– 
– 
3 

240 

ITV plc  Annual Report and Accounts 2020

2019 
£m 

3 
2 
5 

2019  
£m 

4 
1 
1 
6 

240 

 
 
 
 
 
 
 
 
 
 
 
Strategic Report

Governance

Financial Statements

Additional Information

Subsidiary undertakings and investments
Principal subsidiary undertakings

The principal subsidiary undertakings of the Company at 31 December 2020, all of which are wholly owned (directly or indirectly) and 
incorporated and registered where stated.

Company Name
Carlton Communications Limited* (1)(a)(d)
ITV Broadcasting Limited (1)(a) 
ITV Consumer Limited (1)(a)
ITV Digital Channels Limited (1)(a)
ITV Studios Global Distribution Limited (1)(a)
ITV Network Limited (1)(i)
ITV Rights Limited (1)(a)
ITV Services Limited (1)(a)(e)
ITV Studios Limited (1)(a)
ITV2 Limited (1)(a)
SDN Limited (1)(a)
ITV Studios Holding B.V.* (41)(a)
ITV America Inc. (30)(j)
ITV Studios Global Distribution, Inc. (30)(j)
Southbank Studios Inc. (30)(j)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
Netherlands
USA
USA
USA

Principal Business Activity
Holding company
Broadcast of television programmes
Development of platforms, broadband, transactional and mobile services
Operation of digital television channels
Rights ownership and distribution of television programmes and films
Scheduling and commissioning of television programmes
Rights ownership
Provision of services for other companies within the Group
Production of television programmes
Operation of digital television channels
Operation of Freeview Multiplex A
Production of television programmes
Production of television programmes
Rights ownership and distribution of television programmes and films
Production of television programmes

Wholly-owned subsidiary undertakings
Company Name
12 Yard (North) Productions Limited (1)(a)
12 Yard Limited (1)(a)
12 Yard Productions (Investments) Limited (1)(a)
12 Yard Productions Limited (1)(a)
A.C.E. (1988) Limited (1)(a)
Back Productions Limited (7)(a)
Big Talk Bliss Limited (1)(a)
Big Talk Cold Feet Limited (1)(a)
Big Talk Diana Limited (1)(a)
Big Talk Friday Limited (1)(a)
Big Talk Guilty Limited (1)(a)
Big Talk Investments Limited (1)(a)
Big Talk JL Limited (1)(a)
Big Talk Living the Dream Limited (1)(a)
Big Talk Mum Limited (1)(a)
Big Talk NEWCO 4 Limited (1)(a)
Big Talk NEWCO 5 Limited (1)(a)
Big Talk Peacock Limited (1)(a)
Big Talk Pictures Limited (1)(a)
Big Talk Productions Limited (1)(a)
Big Talk Time Limited (1)(a)
Boom Cymru TV Ltd (5)(a)
Boom Pictures Limited (1)(a)
Broad Street Films Limited (1)(a)
Campania Limited (1)(a)(k)
Carbon Media Limited (1)(a)
Carlton Active Limited (1)(a)
Carlton Cinema Limited (1)(a)
Carlton Content Holdings Limited (1)(a)
Carlton Film Distributors Limited (1)(a) 
Carlton Finance Limited (1)(a)
Carlton Food Network Limited (1)(a)
Carlton Programmes Development Limited (1)(a)
Carlton Screen Advertising (Holdings) Limited (1)(a)
Carltonco 103 (1)(a)
Carltonco 99 Limited (1)(a)
Carltonco Eighty-One Limited (1)(a)(b)
Carltonco Fifty Limited (1)(a)(k)
Carltonco Forty Investments (1)(a)
Carltonco Forty-Five Limited (1)(a)
Carltonco Ninety-Six (1)(a)(f)
Carltonco Seventeen Limited (1)(a)
Castlefield Properties Limited (1)(a)
Cat’s on the Roof Media Limited (1)(a)
Central Television Limited (1)(a)
Channel Television Holdings Limited (1)(a)
Cosgrove Hall Films Limited (1)(a)
Cynhyrchiadau Boomerang Cyf (5)(a)
Double Double Limited (1)(a)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

Country
Company Name
UK
Electronic Rentals Group (1)(a)
UK
EQ Pictures Limited (1)(a)
UK
GIL Limited (1)(a)
UK
Gorilla TV Group Limited (5)(a)
UK
Gorilla TV Limited (5)(a)
UK
Granada AV Solutions Limited (1)(a)
UK
Granada Film (1)(a)
UK
Granada Film Productions Limited (1)(a)
UK
Granada Group Limited (1)(a)
UK
Granada Limited (1)(a)
UK
Granada Media Limited (1)(a)(l)
UK
Granada Properties (1)(a)
UK
Granada Screen (2005) Limited (1)(a)
UK
Granada Television Limited (1)(a)
UK
Granada Television Overseas Limited (1)(a)
UK
Granada UK Rental and Retail Limited (1)(a)(e)
UK
Interactive Telephony Limited (1)(a)
International Television Enterprises London Limited (1)(a)(d) UK
UK
ITC Distribution (1)(a)
UK
ITC Entertainment Group Limited (1)(a)
UK
ITC Entertainment Holdings Limited (1)(a)
UK
ITV (HC) Limited* (1)(a)
UK
ITV (Scotland) Limited (20)(a)
UK
ITV (Victor) Limited (1)(a)
UK
ITV 112 Limited (9)(a)
UK
ITV AdVentures Limited (1)(a)
UK
ITV Bancroft 2 Limited (1)(a)
UK
ITV Barking Limited (1)(a)
UK
ITV Border Limited (1)(a)
UK
ITV Breakfast Broadcasting Limited (1)(a)
UK
ITV Breakfast Limited (1)(a)
UK
ITV Central Limited (1)(a)
UK
ITV Channels Limited (1)(a)
UK
ITV Confession Limited (1)(a)
UK
ITV Dark Heart Limited (1)(a)
UK
ITV DC Trustee Limited (1)(a)
UK
ITV Digital Holdings Limited (1)(a)
UK
ITV Enterprises Limited (1)(a)
UK
ITV F&B Limited (1)(a)
UK
ITV Global Content Limited (1)(a)
UK
ITV HG Limited (1)(a)
UK
ITV Holdings Limited (1)(a)
UK
ITV Home Fires Limited (1)(a)
UK
ITV International Channels Limited (1)(a)
UK
ITV Investments Limited* (1)(a)
UK
ITV Leila Limited (1)(a)
UK
ITV LTVC (Scotland) Limited (20)(a)
UK
ITV Meridian Limited (1)(a)
UK
ITV Moorside Limited (1)(a)

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

ITV plc  Annual Report and Accounts 2020 

241

Financial Statements List of subsidiaries continued
Financial Statements

Company Name
ITV Mr Selfridge Limited (1)(a)
ITV News Channel Limited (1)(a)(k)
ITV Nightingale Limited (1)(a)
ITV Pension Scheme Limited (1)(a)(b)
ITV Productions Limited (1)(a)
ITV Properties (Developments) Limited (1)(a)
ITV Shetland Limited (1)(a)
ITV Sport Channel Limited (1)(a)
ITV Spy Limited (1)(a)
ITV Studios (Israel) Limited (1)(a)
ITV Studios NEWCO 1 Limited (1)(a)
ITV Studios NEWCO 10 Limited (1)(a)
ITV Studios NEWCO 11 Limited (1)(a)
ITV Studios NEWCO 2 Limited (1)(a)
ITV Studios NEWCO 3 Limited (1)(a)
ITV Studios NEWCO 4 Limited (1)(a)
ITV Studios NEWCO 5 Limited (1)(a)
ITV Studios NEWCO 6 Limited (1)(a)
ITV Studios NEWCO 7 Limited (1)(a)
ITV Studios NEWCO 8 Limited (1)(a)
ITV Studios NEWCO 9 Limited (1)(a)
ITV Supplementary Pension Scheme Limited (1)(a)
ITV Text Santa Limited (1)(a)
ITV TFG Holdings Limited (1)(a)
ITV The Bay Limited (1)(a)
ITV The Man Limited (1)(a)
ITV Thunderbirds Limited (1)(a)
ITV TLC Limited (1)(a)
ITV Top Class Limited (1)(a)
ITV TWI Limited (1)(a)
ITV Ventures Limited (1)(a)
ITV Vera Limited (1)(a)
ITV Wales & West Group Limited (1)(a)
ITV Wales & West Limited (1)(a)
ITV Wild Bill Limited (1)(a)
ITV3 Limited (1)(a)
ITV4 Limited (1)(a)
Juice Music UK Limited (1)(a)
London News Network (1)(a)
London Weekend Television Limited (1)(a)
LWT (Holdings) Limited (1)(a)(c)
Mammoth Screen (ABC) Limited (1)(a)
Mammoth Screen (ATTWN) Limited (1)(a)
Mammoth Screen (BHR) Limited (1)(a)
Mammoth Screen (City) Limited (1)(a)
Mammoth Screen (End) Ltd (1)(a)
Mammoth Screen (End2) Limited (1)(a)
Mammoth Screen (End5) Limited (1)(a)
Mammoth Screen (End6) Limited (1)(a)
Mammoth Screen (End7) Limited (1)(a)
Mammoth Screen (End8) Limited (1)(a)
Mammoth Screen (Invisible) Limited (1)(a)
Mammoth Screen (MD2) Limited (1)(a)
Mammoth Screen (Monroe) Limited (1)(a)
Mammoth Screen (NC) Limited (1)(a)
Mammoth Screen (NI) Limited (25)(a)
Mammoth Screen (OBI) Limited (1)(a)
Mammoth Screen (PH) Limited (1)(a)
Mammoth Screen (Pol2) Limited (1)(a)
Mammoth Screen (Pol3) Limited (1)(a)
Mammoth Screen (Pol4) Limited (1)(a)
Mammoth Screen (Pol5) Limited (1)(a)
Mammoth Screen (Poldark) Limited (1)(a)
Mammoth Screen (QV) Limited (1)(a)
Mammoth Screen (Serpent) Limited (1)(a)
Mammoth Screen (SG) Limited (1)(a)
Mammoth Screen (VF) Ltd (1)(a) 
Mammoth Screen (Vic3) Limited (1)(a)
Mammoth Screen (WFTP) Limited (1)(a)
Mammoth Screen (WOF) Limited (1)(a)
Mammoth Screen (WOTW) Limited (1)(a)
Mammoth Screen Ltd (1)(a)
Millbank Studios (1)(a)
Morning TV Limited (1)(a)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

242 

ITV plc  Annual Report and Accounts 2020

Company Name
Moving Picture Company Films Limited (1)(a)
MT Ghosts 3 Limited (1)(a)
MT Murder in Provence Limited (1)(a)
New Providence Productions Limited (1)(a)
Pickwick Packaging Limited (1)(a)
Sightseers Film Limited (1)(a)
So Television Limited (1)(a)
The CITV Channel Limited (1)(a)
The Garden Productions (Film) Limited (1)(a)
The Garden Productions Limited (1)(a)
TwoFour Broadcast Limited (3)(a)
Twofour Group Holdings Limited (1)(a)
TwoFour Group Limited (3)(a)
UTV Limited (24)(a)
UTV Pension Scheme Limited (24)(a)
VOD Member (ITVA) Limited (1)(a)
VOD Member (ITVB) Limited (1)(a)
Westcountry Television Limited (1)(a)
World of Sport Wrestling Limited (1)(a)
Yorkshire Television Limited (1)(a)
Zebedee Productions Limited (1)(a)
Artist Services Cable Pty Ltd (26)(a)
Artist Services Investments Pty Limited (26)(a)
Artist Services Productions Pty Ltd (26)(a)
Granada Media International (Australia) Pty Ltd (26)(a)
Granada Media Investments (Australia) Pty Ltd (26)(a)
Granada Productions Pty Ltd (26)(a)
ITV Services Pty Ltd (26)(a)
ITV Studios Australia Pty Limited (26)(a)
ITV Studios Global Distribution Pty Limited (26)(a)
ITV SVOD Australia Pty Limited (26)(a)
Totally Full Frontal Productions Pty Limited (26)(a)
Talpa Cabo Verde SA (65)(a)
ITV Holdings (Cayman) Limited (27)(a)
ITV Studios Denmark Holdings Aps (73)(a)
United Productions ApS (74)(a)
ITV Studios Finland Oy (40)(a)
Granada (Fiji) Pte Ltd. (48)(a)
ITV Studios France Holdings SAS (64)(a)
ITV Studios France SAS (64)(a)
ITV Studios TV France (64)(a)
ITV Studios Germany GmbH (28)(a)
ITV Studios Germany Holdings GmbH (28)(a)
Talpa Germany Fiction GmbH (55)(a)
Talpa Germany Gmbh & Co KG (55)(a) 
Talpa Germany Infotainment GmbH (55)(a)
Talpa Germany Verwaltungs GmbH (55)(a)
Elecrent Insurance Limited (21)(a)
ITV Studios Global Distribution (Hong Kong) Limited (58)(a)Hong Kong
Hong Kong 
Talpa China Limited (57)(a)
Israel
Armoza International Media Ltd (56)(a)
Jersey
Channel Television Limited (22)(a)
Jersey
ITV London Properties Limited (23)(a)
Jersey
ITV Properties (Jersey) Limited (23)(a)
Netherlands
April, May en June BV (46)(a) 
Netherlands
Global Music & Talent Agency B.V. (41)(a)
Netherlands
ITV (Europe) Holdings B.V.* (44)(a)
Netherlands
ITV Studios Global Entertainment B.V. (41)(a)
Netherlands
ITV Studios Netherlands B.V. (42)(a) 
Netherlands
ITV Studios Netherlands Content B.V. (42)(a)
Netherlands
ITV Studios Netherlands Drama B.V. (43)(a)
Netherlands
Stitchting ‘Derdengelden’ TV Producties (41)(a)
Netherlands
Talpa Germany Holding B.V. (41)(a)
Netherlands
Talpa Non-Spot B.V. (41)(a)
Netherlands
Vorst Media B.V. (47)(a)
Norway 
ITV Studios Norway AS (70)(a)
Norway
ITV Studios Norway Vest AS (70)(a)
Singapore
ITV GE (Asia) Ptd Limited (77)(a) 
Spain
ITV Studios Spain SL (78)(a)
Sweden
ITV Studios Sweden Drama AB (59)(a)
Sweden
ITV Studios Scandinavia Holdings AB (59)(a)
Switzerland
ITV Studios Germany GmbH, Köln, Zweigniederlassung 
Zürich (60)(m)
ALB1819 Productions Inc. (30)(j) 

% Holding
Country
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
UK
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
100
Australia
Cape Verde
100
Cayman Islands 100
100
Denmark
100
Denmark
100
Finland
100
Fiji
100
France
100
France
100
France
100
Germany
100
Germany
100
Germany
100
Germany
100
Germany
100
Germany
100
Guernsey
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

USA

100

Strategic Report

Governance

Financial Statements

Additional Information

Company Name
Cardinal Productions of Ohio, Inc. (30)(j)
Carlton Media Company, Inc. (30)(j) 
Chad Alan Productions, LLC (30)(h)
Cranktown Productions Inc. (30)(j)
Critical Productions Inc (30)(j)
Electric Farm Entertainment Holdings Inc. (30)(j)
Feeding Time Productions, LLC (34)(h
Fourth State Productions Inc (35) (j)
Gear Shop Inc. (30)(j)
Granada Cracker US Productions (32)(j)
Granada Television International, Inc. (30)(j)
Grafting 101, Inc. (30)(h)
Gurney Productions, LLC (32)(h)
GWC Enterprises Inc. (30)(j) 
Hamdon Entertainment, Inc. (30)(j)
High Noon Group, LLC (33)(h) 
High Noon Productions, LLC (33)(h)
ITC Distribution, LLC (30)(h)
ITC Entertainment Group, Inc (30)(j)
ITC Films, LLC (30)(h)
ITC Productions, LLC (30)(h)
ITV Bedrock Holding, Inc. (30)(h)
ITV Believe Holding, Inc. (30)(j)
ITV Blumhouse Holding Inc (30)(j)
ITV Diga Holding, Inc (30)(j)
ITV Entertainment Services Inc.( 30)(j)
ITV Gurney Holding Inc. (30)(j)
ITV HN Holding Inc. (30)(j)
ITV International Corporation (30)(j)
ITV Leftfield Holding Inc. (30)(j)
ITV New Form Holding Inc. (30)(j)
ITV NewTV Holding Inc. (30)(j)
ITV Popco Holding Inc. (30)(j)
ITV Southpoint Holding Inc (30)(j)
ITV Studios America Inc. (30)(j)
ITV Studios, Inc. (32)(j)
ITV Studios The Voice USA, Inc. (32)(j)
ITV SVOD Holding Inc. (30)(j)
ITV Thinkfactory Holding Inc. (30)(j)
ITV Tomorrow Holding, Inc. (30)(j)
ITV US Holdings, Inc. (30)(j)
JB Entertainment Holding Company, Inc. (30)(j)
Kirkstall Road Enterprises, Inc. (30)(j)
Krewed Inc (30)(j)
Leftfield Entertainment, LLC (30)(h)
Leftfield Pictures of NY Holdings, LLC (30)(h)
Leftfield Pictures of NY, LLC (30)(h)
Leftfield Ventures, LLC (30)(h)
Loud Television, LLC (30)(h)
LWT Enterprises Inc. (30)(j)
Marriage Boot Camp Reality Stars, LLC (30)(h)
Moving Pictures Services Inc. (30)(j)
Outpost Entertainment LLC, (30)(h)
Over the Pond Productions, Inc. (30)(j)
Post 460 Inc (30)(j)
Quay Street Enterprises, Inc. (30)(j)
Sirens Media, LLC (30)(h)
Solowe Productions Inc (30)(j)
Southsquare Productions Inc. (30)(j)
Thinkfactory Group, LLC (30)(h)
Thinkfactory Media, LLC (30)(h)
Trailer Park Productions, Inc (30)(j)
Upper Ground Enterprises, Inc. (30))(j)

Country
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA

% Holding
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

Other subsidiaires, joint ventures, associates  
and other significant holdings
Company Name
Absolutely Rights Limited (6)(f)
DTV Services Limited (13)(a)
That Mitchell and Webb Company Limited (7)(a)
Route 24 Limited (17)(a)
Clearcast Limited (11)(a)
Genial Productions Limited (39)( a)
Koska Limited (53)(a)
South Shore Productions Limited (54) (a)
Cirkus International Limited (10)(a)
Thinkbox TV Limited (16)(a)
Independent Television News Limited (15)(a)
Malacara Limited (5)(a)
Cloth Cat LBB Limited (5)(a)
Box Clever Technology Limited (8)(a)
British Film-Makers Limited (1)(a)
Denipurna Limited (1)(a)
Digital 3 and 4 Limited (12)(a)
Freesat (UK) Limited (14)(a)
Harlequin Agency Limited (5)(a)
Noho Film and Television Limited (18)(a)
Pink Rose Bud Limited (5)(a)
Standard Music Limited (19)(a) 
Tell Me Everything Limited (18)(a) 
Second Act Productions Limited (1)(a)
Second Act (Grace) Limited (1)(a)
Gameface Productions Limited (1)(a)
Crook Productions Limited (1)(a)
Possessed Limited (1)(a)
Monumental Television Limited (1)(a)
MT Ghosts 2 Limited (1)(a)
Cirkus Limited (10)(a)
3sixtymedia Limited (1)(a)
OSF (Wales) Limited (5)(a)
Oxford Scientific Films Limited (5)(a)
Age Before Beauty Limited (4)(a)
Gold Digger Productions Limited (4)(a)
Mainstreet Pictures Limited (4)(a)
Unforgotten 2 Limited (4)(a)
Unforgotten 3 Limited (4)(a)
Unforgotten 4 Limited (4)(a)
WP Anne Limited (1)(a)
WP Bodyguard Limited (1)(a)
WP LOD5 Limited (1)(a)
WP Faslane Limited (1)(a)
WP LOD6 Limited (1)(a)
WP Save Me 2 Limited (1)(a)
WP Diplomat Limited (1)(a)
WP Showtrial Limited (1)(a)
WP (NEWCO 7) Limited (1)(a)
WP Pembrokeshire Limited (1)(a)
WP Karen Pirie Limited (1)(a)
World Productions Limited (1)(a)
World Productions (Northern Ireland) Limited (1)(a)
BritBox SVOD Limited (1)(a)
GC Films Pty Limited (26)(a)
Britbox Australia Management Pty Limited (38)(a)
LTP Productions Inc. (76)(h)
Apple Tree Productions ApS (75)(a)
15.15 Productions (71)(a)
Balina Films SA (72)(a)
Beaubourg Audiovisuel (72)(a)
Beaubourg Fiction (72)(a)
Beaubourg Stories (72)(a)
SCI MD 60 (51)(a)
Gedesel (52)(a)
Funny Corp (51)(a)
Macondo Productions Audiovisueles (51)(a)
Tangaro (51)(a)
Tetra Media Fiction (51)(a)
Shoot Again Productions (51)(a)
Phara Prod International (51)(a)
Tetra Media Studios SAS (51)(a)

Country
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
Australia
Australia
Canada
Denmark
France
France 
France
France
France
France
France
France
France
France
France
France
France
France

% Holding
20
20
20
24.9
25
25
25
25
28
28.58
40
49
55
50
50
50
50
50
50
50
50
50
50
50.001
50.001
50.01
50.01
51
51
51
55.67
80
85
85
90
90
90
90
90
90
92
92
92
92
92
92
92
92
92
92
92
92
92
90
49
50
100
25
32.52
32.52
32.52
32.52
32.52
32.52
33.17
33.17
33.17
42.28
50.7
61.79
65.04
65.04

ITV plc  Annual Report and Accounts 2020 

243

Financial Statements List of subsidiaries continued
Financial Statements

Company Name
Imago TV Film und Fernsehproduktion GmbH (29)(a)
The Lab Television 2013 Limited Partnership (61)(a)
Think Cattleya Srl (37)(a)
Talpa Italia Srl (62)(a)
Cattleya Srl (37)(a)
Radio Cattleya Srl (37)(a)
Appletree Productions AB (59)(a)
ITV Studios Sweden AB (59)(a)
Maximum Media Production FZ-LLC (63)(a)
ITV Studios Arabia Holding Ltd (63)(a)
ITV Studios Middle East FZ-LLC (63)(a)
ITV Studios Lebanon S.A.R.L (63)(a)
Tomorrow Friends LLC (30)(h)
Bedrock Entertainment LLC (30)(h)
Southrock Productions LLC (30)(h)
Blumhouse TV Holdings LLC (30)(h)
Circle of Confusion Television Studios LLC (30)(h)
South Circle Productions LLC (30)(h)
BB Rights, LLC (30)(h)
Britbox, LLC (36)(h)
Jaffe/Braunstein Entertainment, LLC (31)(h)
Next Steps Productions, LLC (30)(h)
Tomorrow Studios LLC (30)(h)

Country
Germany
Israel
Italy
Italy
Italy
Italy
Sweden
Sweden
UAE
UAE
UAE
Lebanon
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA

Memberships, Partnerships and Companies Limited 
by Guarantee
Company Name
ITV LTVC Scottish Limited Partnership (68)(h)**
ITV Scottish Limited Partnership (68)(h)**
Digital Production Partnership Limited (1)(i)
Producers Rights Agency Limited (66)(i)
DTT Multiplex Operators Limited (67)(i)
Digital UK Limited (13)(i)
Britbox Australia Partnership
Futureflip Entertainment India LLP (69)(h)

Country
UK
UK
UK
UK
UK
UK
Australia
India

% Holding
90
50
25.5
50
51
51
25
95
90
90
90
90
25
40
40
45
49
49
50
40.5
51
75
75

% Holding
100
100
50
50
25
25
50
100

244 

ITV plc  Annual Report and Accounts 2020

Strategic Report

Governance

Financial Statements

Additional Information

Address key
(1) 
(2) 
(3) 
(4) 
(5)  Gloworks, Porth Teigr Way, Cardiff, Wales, CF10 4GA, United Kingdom
(6) 

2 Waterhouse Square, 140 Holborn, London, EC1N 2AE, United Kingdom
218 Penarth Road, Cardiff, CF11 8NN, United Kingdom
Twofour Studios, Estover, Plymouth, Devon, PL6 7RG, United Kingdom
Kingsbourne House, 229–231 High Holborn, London, WC1V 7DA, United Kingdom

 18 The Glasshouse Studios, Fryern Court Road, Fordingbridge, Hampshire,  
SP6 1NG, United Kingdom
26 Nassau Street, London, W1W 7AQ, United Kingdom
5 New Street Square, London, EC4A 3TW, United Kingdom

(7) 
(8) 
(9)  Orange Tower, Media City UK, Salford M50 2HF
(10)  The Met Building, 22 Percy Street, London, W1T 2BU, United Kingdom
(11)  4 Roger Street, 2nd Floor, London, WC1X 2JX, United Kingdom
(12) 
124 Horseferry Road, London, SW1P 2TX, United Kingdom
(13)  Fieldfisher Riverbank House, Swan Lane, London, England, EC4R 3TT
(14)  23-24 Newman Street, London, W1T 1PJ, United Kingdom
(15)  200 Gray’s Inn Road, London, WC1X 8HF, United Kingdom
(16)  Manning House, 22 Carlisle Place, London, SW1P 1JA, United Kingdom
(17)  325-327 Oldfield Lane North, Greenford, Middlesex, United Kingdom, UB6 0FX
(18)  3rd Floor 20-22 Berkeley Square, London, United Kingdom, W1J 6EQ
(19)  Roundhouse, 212 Regent’s Park Road, London, NW1 8AW, United Kingdom
 Quartermile One, 15 Lauriston Place, Edinburgh, Scotland, EH3 9EP,  
(20) 
United Kingdom
 P.O. Box 308, St. Peter Port House, Union Street, St. Peter Port, GY1 3TA, 
Guernsey

(21) 

(22)  Le Capelain House, Castle Quay, St. Helier, JE2 3EH, Jersey 
(23)  Ogier House, The Esplanade, St. Helier, JE4 9WG, Jersey 
(24)  City Quays 2, 8th Floor, 2 Clarendon Road, Belfast, BT1 3YD, United Kingdom
(25) 

 Office 306, Forsyth House, Cromac Square, Belfast, Northern Ireland, BT2 8LA, 
United Kingdom
 Level 5, Building 61, Fox Studios Australia, 38 Driver Avenue, Moore Park NSW 
2021, Australia
 Ocorian Trust (Cayman) Limited, Windward 3, Regatta Office Park, PO Box 1350, 
Grand Cayman KY1-1108, Cayman Islands

(26) 

(27) 

(28)  Agrippastraße, 87-93, 50676, Köln, Germany
(29)  Keplerstrasse 4-6, 10589, Berlin, Germany
(30) 

 The Corporation Trust Company, Corporate Trust Center, 1209 Orange Street, 
Wilmington, Newcastle, DE 19801, USA

(31)  321 Southern Beverly Drive, Suite M, Beverly Hills, CA 90212, USA
(32) 

 CT Corporation System, 818 West Seventh Street, Suite 930, Los Angeles, CA 
90017, USA

(33)  The Hodson Law Firm, 1129, East 17th Avenue, Denver, CO 80014, USA
(34) 

 CT Corporation System, 3867 Plaza Tower Drive East Baton Rouge Parish, Baton 
Rouge, LA 70816, USA
 CT Corporation System, 289 S. Culver Street, Lawrenceville, GA, 30046-4805, 
USA

(35) 

(36)  1120 Avenue of Americas, 5th Floor, New York, NY10036, USA
(37)  Piazzale Valerio Massimo, 7, 00162, Roma, Italy
(38)  Level 1, 35-51 Mitchell Street, McMahons Point, NSW 2060, Australia
(39)  39 Long Acre, London, WC2E 9LG, United Kingdom
(40)  Hämeentie 15A, 00500 Helsinki, Finland 
(41)  Familie de Mollaan 1, 1217 ZB, Hilversum, Netherlands
(42)  Koos Postemalaan 8, 1217 ZC, Hilversum, Netherlands
(43)  Haarlemmer Houttuinen, 21 1013 GL, Amsterdam, Netherlands
(44)  Hoogoorddreef 15, 1101 BA, Amsterdam, Netherlands
(45)  Noorderweg 8, 1221 AA, Hilversum, Netherlands
(46)  Zevenend 45, 1251 RL, Laren, North Holland, Netherlands
(47)  Hollandse Kade 34, 1391JM, Abcoude, Netherlands
(48)  Level 3, Pacific House, Butt Street. Suva, Fiji
(49)  Westersingel 108, 3015 LD Rotterdam, Netherlands
(50)  Keizersgracht 149a, 1015CL, Amsterdam, Netherlands
(51)  60 rue Marcel Dassault, 92100, Boulogne-Billancourt, France
(52)  4 rue de Commaille, 75007, Paris, France
(53) 

 Jessop House, Jessop Avenue, Cheltenham, Gloucestershire, United Kingdom, 
GL50 3WG

(54)  210 High Holborn, London, England, WC1V 7HD
(55)  Genthiner Strasse 5, 10785 Berlin, Germany
(56)  16 Haarbaa St, Tel Aviv 6473916, Israel
(57)  11/F, Unit B, Winbase Centre, 208 Queen’s Road Central, Sheung Wan, Hong Kong
 Rooms 517–520, 5th Floor, Sun Hung Kai Centre, 30 Harbour Road, Wan Chai, 
(58) 
Hong Kong

(59)  Soder Malarstrand 65, 11825, Stockholm, Sweden
(60)  Scharenmoosstrasse 105, 8052, Zurich, Switzerland
(61)  23 Habarzel Street, Tel Aviv, 69710, Israel
(62)  Via Enrico, Tazzoli 6, Rome, Italy
(63)  Building 2, Dubai Media City, Dubai, UAE
(64)  12 boulevard des Iles, 92130 Issy-les-Moulineaux, Paris, France
(65)  Avenida Cidade de Lisboa, Frente Sucupira, 2° andar, Cidade de Praia, Cape Verde
 Fitzrovia House, (3rd Floor), 153-157 Cleveland Street, London, W1T 6QW, 
(66) 
United Kingdom

(67)  27 Mortimer Street, London, England, W1T 3JF
(68) 

 C/O Dentons UK and Middle East LLP, Quartermile One 15 Lauriston Place, 
Edinburgh, EH3 9EP
 #1302, Tower-3, Indiabulls Finance Centre, Senapati Bapat Road, Elphinstone 
Road (West), Mumbai, Mumbai City, Maharashtra 40013, India

(69) 

(70)  Lars Hilles Gate 30, 5008, Bergan, Norway
(71)  10 rue Maître Jacques, 92100 Boulogne, Billancourt, France
(72)  5–7 rue Saint-Augustin, 75002, Paris, France
(73)  DLA Piper Denmark, Radhuspladsen 4, 1550 Kobenhavn V, Denmark
(74)  Finsensvej 6E, 2000, Frederiksberg, Denmark
(75)  Aumento Advokatfirma, Ny Osteragde 3,4, 1101, Kobenhavn, Denmark
(76)  120 West 3rd Avenue #201, Vancouver BC V5Y 1E9, Canada
(77)   101c Telok Ayer Street, Singapore 068574
(78)  Calle Velaquaz 18, 6-D, 28001 Madrid, Spain

(h)  Membership/Partnership
(i) 
(j) 
(k) 
(l) 
(m)  Branch

Guarantee
Common 
preference
Part preference

Interest key
(a)  Ordinary
(b)  Deferred
(c) 
(d) 
(e) 
(f) 
(g) 

Special deferred
Redeemable preference
Cumulative preference
Cumulative redeemable preference
Convertible preference

* 
** 

Direct subsidiary
 Having met the criteria under under 
Regulation 7 of the Partnership 
(Account) Regulations 2008 (SI 
2008/569) these Limited 
Partnerships have taken the 
exemption to deliver accounts to 
the Registrar of Companies

ITV plc  Annual Report and Accounts 2020 

245

Additional Information

Glossary

Advertiser funded platform – platforms 
that include advertising as part of the user 
experience e.g. itv.com, iOS, and Android

Advertising video on demand (AVOD) – 
advertiser funded service where subscribers 
have access to a wide range of content 
whenever they request it without charge

Broadcasters’ Audience Research Board 
(BARB) – organisation owned by 
broadcasters and advertisers providing data 
on linear and online television viewing 
statistics by UK households

Catch up viewing – non-live viewing of 
recently broadcast television programmes, 
either via a recording device, often called  
a personal video recorder (PVR) or digital 
video recorder (DVR), such as Sky or through 
a Video on Demand service such as the 
ITV Hub, BBC iPlayer, All 4 or My5 

Channel 3 licences – the 15 regional 
licences and one national licence awarded 
to transmit Channel 3 across the UK. All  
are owned by ITV with the exception of  
two of the regional licences which are 
owned by STV

Free-to-Air (FTA) television – viewing of 
television through devices not requiring  
a subscription such as the Freeview or 
Freesat services

Intellectual Property (IP) – intangible 
property that is the result of creativity

Inventory – advertising inventory is the 
number of advertisements, or amount of 
advertising space, we have available to sell 
to advertisers

Impact or Commercial Impact – one 
Commercial Impact is defined as one  
viewer watching one 30-second television 
commercial

ITV Family – the ITV family of channels 
which includes ITV main channel, ITV2,  
ITV3, ITV4, ITVBe, CITV and all associated  
+1 and HD equivalents 

Key demographics – ITV monitors viewing 
performance across a group of audiences 
that constitute the majority of our targeted 
advertising revenue. In addition to 
individuals and adults, we also consider 
16–34 year olds, social grades ABC1 and 
house-persons with children 

246 

ITV plc  Annual Report and Accounts 2020

Light viewer – the lightest 20% of viewers 
to ITV across a rolling 12 month period

Linear television – television service where 
the viewer has to watch a scheduled TV 
programme at the particular time it’s 
offered, and on the particular channel  
it’s presented on

Long-form online viewing (consumption) 
– total number of hours ITV VOD content is 
viewed on owned and operated ad funded 
platforms, and Hub+ viewing on owned  
and operated platforms, based on data 
from Crocus

Monthly Active User (MAU) – a registered 
user account that has accessed the ITV Hub 
on an owned and operated app (mobile or 
connected TV), or web platform in any given 
month. The number is deduplicated across 
platforms (user is only counted once if they 
watch on multiple platforms) 

Share of Commercial Impacts (SOCI) – the 
term used to define the share of total UK 
television commercial impacts delivered by 
one channel or group of channels. This 
measure excludes viewing of BBC channels 
as they do not generate commercial 
impacts. Unless stated otherwise, SOCI 
figures cited throughout this report are 
based on BARB data and are based on the 
universe of Adults (16+)

Share of Viewing (SOV) – the share of the 
total viewing audience during a defined 
period gained by a programme or channel. 
This measure includes viewing of BBC 
channels. Unless stated otherwise, SOV 
figures cited throughout this report are 
based on BARB data and are based on the 
universe of individuals

Simulcast – streaming live TV channels via 
a broadcaster’s on demand service, at the 
same time as broadcast on linear TV

Net Advertising Revenue (NAR) – the 
amount of money received by a broadcaster 
as payment for television spot advertising 
net of any commission paid to agencies 

Spot advertising – linear television 
advertising occupying a short break during 
or between programmes

Subscriptions – entitled users of ITV SVOD 
services, which includes those who pay ITV 
directly, those who are paid for by an 
operator, and free triallists

Subscription Video on Demand (SVOD) – 
a paid for service where subscribers have 
access to a wide range of content whenever 
they request it

Total Advertising Revenue (TAR) – this 
includes ITV Family NAR, online advertising 
via the ITV Hub, programme sponsorship 
revenue and other affiliated advertising 
revenue streams

Video on Demand (VOD) – the ability to 
deliver video content to a customer’s 
television set, computer or device when  
the customer requests it

YouView – a joint venture (with the BBC, 
Channel 4, Channel 5, BT, TalkTalk, and 
Arqiva) to operate and promote a hybrid 
television platform combining Freeview 
channels with catch up and on 
demand service 

Network Programme Budget (NPB) – the 
budget spent on programming broadcast 
on the ITV family of channels 

Non-consolidated licensees – the two 
regional channel 3 licences which ITV does 
not own. These licences are owned by STV 
and revenues received from these licences 
for ITV programming content are referred 
to as minority revenues

Ofcom – communications regulator in the 
UK who regulate the TV, radio and video-on-
demand sectors, fixed-line telecoms 
(phones), mobiles and postal services,  
plus the airwaves over which wireless 
devices operate

Over-the-top (OTT) – delivery of audio, 
video, and other media over the internet. 
This includes content from providers such  
as Netflix, Amazon and Hulu and also our 
own on demand service, the ITV Hub

SDN – multiplex operator owned by ITV, 
which operates one of the eight national 
multiplex licences in the UK on Freeview

Share of Broadcast (SOB) – ITV’s share  
of UK television advertising revenue (NAR),  
a measure of market share

Designed and produced by

ITV plc
2 Waterhouse Square
140 Holborn
London
EC1N 2AE

  www.itv.com 

Investors: 
www.itvplc.com  Stock code: ITV