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Just Energy Group Inc

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FY2016 Annual Report · Just Energy Group Inc
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Creating the 
world’s greatest 
food community

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Annual Report and Accounts 2016

 
 
 
 
 
 
 
Front cover 
Father and son 
team at Moja Indian 
& Bangladeshi 
Takeaway, Stockton-
on-Tees. Finalist, 
North East region, at 
the British Takeaway 
Awards 2016.

At Just Eat we operate a leading global 
marketplace for online food delivery, 
providing customers with an easy 
and secure way to order and pay for 
food from our Restaurant Partners. 
Since we launched in Denmark 
in 2001, we have expanded globally 
into 11 other markets, with a strategy 
to be market leader in each country 
in which we operate. Our scale 
creates compelling network effects. 

Our values

Make 
Happy

See page 2

5

Razor  
Sharp

See page 12

Big 
Hearted

See page 34

Annual Report & Accounts 2016Our vision

Our vision is to create 
the world’s greatest food 
community. We’ll achieve this 
through our purpose, which is 
to make food discovery exciting 
for everyone.

For our customers it is about 
discovering the widest choice 
and facilitating what they 
want to eat, when and where.

For our Restaurant Partners 
it is about working with them 
to help them reach more 
customers, supporting their 
business and driving 
standards in the industry. 

For our colleagues it is about 
the opportunity to be part of 
making this happen across 
the globe, helping to connect 
17.6 million customers with our 
68,500 Restaurant Partners.

Keep up to date
For more information on our business and  
all our latest news and press releases simply 
visit us at: justeatplc.com.

Contents

Strategic report
4 

Highlights 2016

6 

8 

Chairman’s statement

At a glance

10  Chief Executive Officer’s review

14  Our business model

16  Market overview

18  Our strategy

19  Our key performance indicators

20  Principal risks and uncertainties

24  Chief Financial Officer’s review

32  Operational review

36  Our people and community

Corporate governance
40  Corporate governance report

42  Our Board

44  Report of the Board 

51  Report of the Audit Committee 

56  Report of the Nomination Committee

60  Report of the Remuneration Committee

62  Annual report on remuneration

71 

 Appendix to the Directors’ 
remuneration report

Financial statements
78 

 Independent auditor’s report  
to the members of Just Eat plc

85  Consolidated income statement

86 

 Consolidated statement of other 
comprehensive income

87  Consolidated balance sheet

88 

 Consolidated statement of changes 
in equity

89  Consolidated cash flow statement

90 

 Notes to the consolidated 
financial statements

135  Company balance sheet

136 

 Company statement of changes 
in equity

136  Company cash flow statement

137 

 Notes to the Company 
financial statements

139  Directors’ report

144  Glossary of terms

146  Company information

147  Five-year summary

1

www.justeatplc.comMake  
Happy

We aim to provide the widest choice to customers 
and offer restaurants innovative technology 
and exclusive partner deals to help them 
better manage their businesses.

Driving more choice 
for more occasions
As well as adding a greater selection of 
restaurants and more cuisine types, we also 
aim to increase mealtime choices to cater for all 
takeaway occasions – breakfast, lunch and dinner.

We are working with many top technology brands to connect more 
customers and provide new ways of ordering, making it easier for 
food to be delivered or collected. We are also increasing the number 
of better known brands on our platforms, this is expected to drive 
the number of potential dining occasions, along with customer 
frequency and loyalty.

2

Number of different cuisine types 
available on Just Eat

Over 100

Average number of orders 
processed per restaurant

2,167 +19%

Annual Report & Accounts 2016Our restaurant 
partnership programme 
uses our scale to provide 
great products and 
services to our estate, 
such as food, soft drinks, 
card processing, wifi, 
broadband, motorbike 
insurance, business 
rates advice and 
finance funding.

>> Refer to the 
Chief Executive 
Officer’s review 
commencing 
on page 10 for 
more information

33

Highlights 2016

A year of  
strong progress

Operational highlights

Financial highlights

•  Just Eat processed orders worth £2.5 billion 

for our Restaurant Partners (2015: £1.7 billion).

•  Active Users increased 31 per cent to 

17.6 million (2015: 13.4 million).

•  Orders placed via mobile devices continued 
to grow, rising to 73 per cent of Group orders 
(2015: 66 per cent).

•  More than 50 per cent of UK orders4 

were processed through an Orderpad, our 
tablet-based order management platform, 
well ahead of our target to have one third 
of UK orders processed through this 
technology by March 2017.

• 

In line with the Group’s strategy to be market 
leader, Just Eat acquired and integrated 
businesses in Italy, Spain and Mexico during 
the year.

•  In December, we announced the acquisition 
of SkipTheDishes in Canada and are pleased 
with its performance to date.

•  The proposed acquisition of hungryhouse 
in the UK was also announced in December, 
and remains subject to approval by the 
Competition and Markets Authority (“CMA”).

4

Orders1

+42%

136.4m

16

15

14

96.2m

61.2m

Underlying EBITDA1,3

+93%

16

15

14

£59.7m

£32.6m

£115.3m

Profit before tax2

+164%

16

15

£34.6m

14

£57.4m

£91.3m

Annual Report & Accounts 2016Revenues1

+52%

£375.7m

16

15

14

£247.6m

£157.0m

Operating profit

+104%

16

15

14

£35.5m

£19.0m

£72.5m

1.  Highlights that are key 
performance indicators 
and are detailed further 
on page 19.

2.  2014 includes the impact of 

a one-off, non-cash book gain.

3.  Refer to Chief Financial 

Officer’s review commencing 
on page 24 for full definition 
of adjusted measures.

4.   Based on seven days to 
31 December 2016.

Underlying EBITDA margin3

Net operating cash flow

+27%

16

15

14

30.7%

24.1%

20.8%

+31%

16

15

14

£38.1m

£97.0m

£74.2m

Basic earnings per share2

Adjusted earnings per share3

+182%

16

15

14

3.8p

10.7p

9.8p

+85%

16

15

14

6.6p

4.2p

12.2p

5

www.justeatplc.comChairman’s statement

Building on our  
market leadership

I am pleased to announce the 
Group’s results for the year 
ended 31 December 2016. 

Total revenues increased by 52 per cent 
to £375.7 million (2015: £247.6 million), 
Underlying EBITDA was up by 93 per cent 
to £115.3 million (2015: £59.7 million) and 
profit before tax was up 164 per cent 
to £91.3 million (2015: £34.6 million). 
Furthermore, the Group continued to be 
highly cash generative, with £97.0 million of 
net operating cash flow (2015: £74.2 million).

In February 2017, we announced that 
David Buttress will be stepping down as 
Chief Executive Officer at the end of the 
first quarter, due to urgent family matters, 
at which time I will assume the role of 
Executive Chairman until David’s successor 
is appointed. 

On behalf of the Board, I would like to thank 
David for his outstanding contribution. 
David has been an incredible leader and 
colleague, who has earned the respect and 
loyalty of all who have worked with him. 
Whilst we have commenced the search 
for a new Chief Executive Officer, David 
will leave an experienced leadership team 
at the helm and will continue on the Board 
as a Non-executive Director.

During the year, we extended our leadership 
positions in the 12 markets where we 
compete and are now profitable in eight 
of those, on an Underlying EBITDA basis. 
As well as generating strong organic growth, 
we remained focused on our strategy of 
consolidating our number one positions 
across our markets, acquiring businesses 
in Spain, Italy, Mexico, Brazil and Canada. 

“Just Eat has had another strong year 
in which we have seen our revenues 
and Underlying EBITDA continue to 
grow significantly.”

     Dr John Hughes CBE, Hon DSc
  Chairman

>> Read more 
about corporate 
governance 
commencing 
on page 40

Our agreed acquisition of hungryhouse 
in the UK is conditional upon receiving 
regulatory approval. These transactions 
follow the 2015 acquisition of Menulog, 
the clear market leader in Australia, where 
we continue to drive further value from 
that business.

Our strategy is underpinned by the desire to 
anticipate and fulfil the needs of consumers 
and restaurants. As leaders in technology, 
we will continue to invest in innovation and 
seek partnerships with others where we can 
enhance the consumer experience or create 
additional value to our Restaurant Partners. 
We will continue to evolve our brand and 
make the right investments behind it, both 
to further grow the total market and to 
increase our share within it.

Corporate governance
Corporate governance has always been 
important to us, as it provides the structure 
within which the entrepreneurial culture of 
the Group can thrive. It enables continued 
growth in an environment that is both 
supportive and controlled, while ensuring 
that shareholder value and stakeholder 
interests are aligned and can be maximised 
in the long-term.

6

Annual Report & Accounts 2016>> Read more about 
our culture on  
page 36

Looking ahead
While the UK remains our largest market, 
we are excited by the growth we are seeing 
in our international businesses. The majority 
of these markets are much less penetrated 
than the UK and therefore represent 
significant opportunity for the Group.

We will continue to build our presence in all 
our geographies and extend our leadership 
through investment in our technology, brand 
and people. In doing so, we are confident of 
continuing to drive sustainable, profitable 
growth. The Group is very strongly 
positioned for the future.

Dr John Hughes CBE, Hon DSc
Chairman
6 March 2017

In my statement last year, I noted that we 
would become fully compliant with all of the 
provisions of the UK Corporate Governance 
Code during the year, and this was achieved 
on 1 March 2016. 

As set out a year ago, Benjamin Holmes and 
Michael Risman stepped down from the 
Board as Non-executive Directors following 
publication of our full year results in 2016. 

The Board was delighted to welcome Roisin 
Donnelly as an Independent Non-executive 
Director on 17 October 2016. Roisin’s track 
record of success in building brands, coupled 
with extensive international marketing 
and digital experience, will be invaluable 
to Just Eat.

An outstanding team
We appointed Paul Harrison as Chief Financial 
Officer on 26 September following Mike Wroe’s 
decision to retire on that date. Mike has been 
a trusted colleague and, since joining Just Eat 
in 2008, was instrumental in growing Just Eat 
from a small private company with a big vision, 
to a large public business with even greater 
ambitions. I wish him all the best for the future.

Paul has an exceptional history of delivering 
results at both high growth and large public 
technology companies. This experience will 
prove invaluable as we continue to build on 
this platform and reach new heights in the 
coming years. Our executive and operational 
management teams were further strengthened 
this year to ensure that we have the right 
experience and skills necessary to expand 
our market-leading position. On behalf of 
the Board, I would like to thank the entire 
Just Eat team for their continued hard 
work and contribution to our success 
over this past year.

7

Strategic reportwww.justeatplc.com 
At a glance

Creating the world’s  
greatest food community
We have strong local management teams on the 
ground in each market of operation focused on 
making food discovery exciting for everyone.

The consumer journey

Choose restaurant
Customers can make 
an informed choice 
by reading previous 
customer reviews 
and examining the 
full menu. Details 
of the order are sent 
to the restaurant via 
proprietary technology 
in the restaurant. 

Payment method
The customer can 
then choose either 
to pay securely 
online or pay cash 
on delivery/collection. 
The customer receives 
a notification once 
the restaurant has 
accepted the order.

Postcode
The Just Eat apps 
and websites enable 
customers to search 
for restaurants in their 
area using a variety 
of criteria, sorted by 
cuisine choice and 
preference for delivery 
or collection.

Delivery method
Once prepared, the 
customer receives 
notification when the 
delivery is on its way 
or they can choose 
to collect the order.

Who are our customers?
The biggest single demographic of Just Eat customers 
is families who, as expected, tend to place orders of 
higher value, as opposed to our individual customers 
who typically order for fewer people and have a lower 
average order value as a result. Lifestyles generally 
have shifted with customers looking for convenient 
options that fit with their increasingly busy 
daily routines. 

This, combined with the growing variety of takeaway 
food, including healthier choices becoming available, 
has resulted in customers embracing delivered food 
as a feature of their daily lives.

Who are our Restaurant Partners?
Our Restaurant Partners are wide ranging, from 
counter-service takeaways to dine-in restaurants, 
sole proprietors and family-run businesses to branded 
chains, representing over 100 cuisine types and 
demonstrating the breadth of choice.

Number of active users 
at the end of 2016 

17.6m 
+31%

Number of restaurants 
at the end of 2016 

68,500 
+11%

8

Annual Report & Accounts 2016Our strategy of improving the consumer 
experience, bringing greater choice and 
driving channel shift remains as relevant 
today as it did at IPO.

Our global coverage
We are the market leader in all of our markets, a key success factor in our sector.

Profitable territory

Investment territory

Canada

Mexico

Norway

Denmark

UK

Ireland

France

Switzerland

Spain

Italy

Brazil

Australia

New Zealand

Outside the UK and Australia & New Zealand, our segments are:

Established Markets, mostly 
profitable, increasing margins
France
Ireland
Denmark 

Canada
Switzerland
Norway

Developing Markets, high potential, 
earlier stage, investment
Spain 
Italy
Mexico

The Group’s associate in Latin America, iFood, 
expanded from Brazil into Colombia and Argentina 
during 2016. In addition, our Canadian business, 
SkipTheDishes, which was acquired in December 
2016, has a small operation in the USA.

Why invest in Just Eat?
Just Eat is the market leader in all 12 markets in 
which we operate. During 2016, our average market 
penetration1 was only 11 per cent (2015: 7 per cent), 
leaving substantial opportunities to continue 
growing our business well into the future.

>> Read more about the 
marketplace we operate 
in on pages 16 and 17

1.  Management estimate calculated as gross merchandise value 

divided by the estimated total addressable market.

•  Established brands and a leader 

in all markets

•  Large and growing addressable market

•  Scale and leadership driving 

long-term profitability

•  Executing on strategy

•  Strong financial performance 

and expanding margins

•  Highly cash-generative operating model

•  Industry-leading technology

9

Strategic reportwww.justeatplc.comChief Executive Officer’s review

2016 was a great year 
for Just Eat and our 
Restaurant Partners

>> Read more about 
our strategy on 
page 18

Orderpad technology also brings increased 
functionality to our Restaurant Partners, and 
is rapidly becoming the operating system 
for independent delivery restaurants. In June, 
we launched our restaurant partnership 
programme in the UK, using our scale to 
provide great products and services to our 
estate. Launching with Booker, the UK’s largest 
food wholesaler, we have also added offers 
covering soft drinks, card processing, wifi, 
broadband, motorbike insurance, business 
rates advice and financing opportunities. 
To deliver this, we have developed strong 
relationships with brands such as Coca-Cola, 
Sky, Global Payments and Funding Circle. 
We will continue to develop these offers 
throughout 2017. These initiatives benefit 
our Restaurant Partners directly and help 
us towards our vision to build the world’s 
greatest food community.

Bringing greater choice
In 2016, we increased the number of 
restaurants on our network by a net 7,000 
to 68,500 (31 December 2015: 61,500) 
and gained 4.2 million new active users, 
highlighting the positive network effects 
of market leadership. The average number 
of orders we processed per restaurant 
increased by 19 per cent.

Just Eat processed orders 
worth over £2.5 billion for 
our Restaurant Partners 
over the year. 

This generated revenues of £375.7 million 
(2015: £247.6 million), up 52 per cent, and 
Underlying EBITDA of £115.3 million (2015: 
£59.7 million), up 93 per cent. Profit before 
tax was up 164 per cent to £91.3 million 
(2015: £34.6 million). Altogether, an 
excellent performance.

Strategic progress
In the UK, we continued to drive strong growth 
in orders, revenues and EBITDA, and saw the 
market for delivered takeaway food expand to 
£6.1 billion (2015: £5.5 billion)1, ensuring plenty 
of room for further growth. Our international 
businesses passed a key milestone in becoming 
profitable for the first time generating 
£7.2 million of Underlying EBITDA in aggregate. 
The Danish business recorded its 15th 
successive year of order growth, reflecting 
long-term category expansion and operational 
improvement in the business. Whilst not 
reflected in our headline numbers, it was 
great to see iFood, our Latin America 
associate, continue to grow strongly and 
achieve profitability this year.

Improving the consumer experience
This year we have seen considerable progress 
in our product and service offering for both 
sides of our network. For the consumer we 
have enhanced the restaurant discovery 
process and introduced more ways to engage 
with Just Eat, including digital media players 
and into the gaming experience, as well as 
harnessing voice technology, chatbots and 
augmented reality. With the rollout of Orderpad 
to more than 10,000 restaurants globally, the 
number of consumers receiving ‘order on its 
way’ notifications continues to increase.

1.  Source: Management estimate based on research performed.

10

Annual Report & Accounts 2016   “Just Eat will always favour a two 
sided marketplace, with restaurants 
managing last-mile delivery to ensure 
customer service standards and to 
gain operational efficiencies. To bring 
greater choice to the consumer, we 
will continue to bring delivery to 
restaurants without that capability.”

     David Buttress
     Chief Executive Officer

Driving channel shift
Our industry is in good health and continues 
to grow as the consumer chooses greater 
convenience. Over 51 per cent1 of takeaway 
food in the UK continues to be ordered by 
telephone, and online penetration remains 
at a significantly lower level across the 
remainder of our portfolio, representing 
great potential for future growth.

During 2016, we relaunched the Just Eat brand, 
starting in the UK, to better reflect both the 
two-sided nature of our marketplace and 
the choice available across our network.

In a year in which we consolidated Spain 
and Italy, two key European markets, we 
further strengthened the iFood business 
with two acquisitions in Brazil and Mexico, 
bolstered our Canadian business and, 
subject to Competition and Markets 
Authority approval, agreed the acquisition 
of hungryhouse in the UK. Following the 
disposal of our Benelux business, we are 
now the leader in each of our 12 markets. 

“I would like to thank 
the entire Just Eat team 
for working tirelessly to 
grow this business and 
deliver an industry-
leading performance.”

Our people
Without exception, every member of our 
team is critical to our success as a business 
and key to driving a high performance, 
entrepreneurial culture. During 2016 we 
further strengthened our leadership team 
and welcomed Fernando Fanton as our 
Chief Product and Technology Officer, and 
Paul Harrison as Chief Financial Officer.

In February 2017, I informed the Board of my 
intention to step down as CEO from the end 
of the first quarter, accepting their offer to 
become a Non-executive Director. It has 
been a great privilege to work alongside, and 
then lead the exceptional team at Just Eat, 
helping to build from the very first restaurant 
in the UK to the Company it is today. I know 
it will continue to be in the best possible hands.

I would like to thank the entire Just Eat team 
for working tirelessly to grow this business 
and deliver an industry-leading performance.

Outlook
Just Eat is in a very strong position, 
operationally and financially. We have the 
right business model to continue capturing 
further share of the £23.1 billion of delivered 
food ordered in our markets. In 2017, 
despite another year of planned investment, 
we expect material growth in both 
revenues and Underlying EBITDA of  
between £480.0–495.0 million and  
£157.0–163.0 million respectively.

Pages 4 to 39 of the Annual Report form 
the Strategic Report

On behalf of the Board 

David Buttress
Chief Executive Officer
6 March 2017

>> Read more about 
our markets on 
page 16

11

Strategic reportwww.justeatplc.comRazor 
Sharp

Being razor sharp is about continuously 
striving to be the best we can be.

Industry-leading 
technology
We believe in continuous innovation 
as well as getting the basics right so 
that our service remains the most 
convenient, relevant and reliable. 

Just Eat is a high-tech company, and we are always 
looking for ways to innovate, giving our customers 
an amazing experience. Customers increasingly 
expect services like Just Eat to be faster, smarter 
and more intuitive. Everything we do to make the 
process convenient, relevant and reliable helps 
us rise to that expectation.

Previously that could be satisfied by simply meeting 
the consumer where they are – and we have achieved 
this by extending access to our platform to digital 
media players and into the gaming experience.

However, our ambition is far greater. We want to keep 
pushing technology boundaries to ensure we provide 
our customers with the best possible service, while 
at the same time supporting our restaurant estate 
to grow their business.

We are proud of the progress that our 360-strong 
technology team has made in the past year. We 
unveiled our investment in machine learning, with 
the establishment of a dedicated data pipeline 
successfully driving artificial intelligence into 
apps and voice-activated skills. 

We have teamed up with the likes of Amazon, Facebook 
and Microsoft to integrate these innovations into 
the technology that informs our customers’ everyday 
lives, and we showcased most of this along with 
industry-first virtual reality at our ‘future now’ event 
in November 2016. We also delivered our first order 
via robot through our ground-breaking partnership 
with Starship Robots. 

We launched our inaugural ‘accelerator programme’ 
to assist early stage start-ups in the food tech space 
through investment, mentoring and business guidance, 
so that they can benefit from our own experience 
of what it takes to get a successful food tech 
business up and running and to bring it to scale.

12

Annual Report & Accounts 2016An area where we are using technology 
to enhance the customer experience is 
restaurant discovery. Just Eat customers 
have access to 68,500 Restaurant Partners, 
so we have an exciting challenge in helping 
them discover and choose the most relevant 
restaurant and meal for themselves. We have 
worked hard to make it as easy as possible for 
our customers to find what they want, and 
we will have new tools to help them tomorrow.

We are now making advanced use of natural 
language processing (“NLP”) technologies 
on our websites and apps. This technology 
analyses the content of multiple data sources 
in real time such as customer reviews and 
restaurant information to make our search 
engine even more effective. 

For 2017, we will continue to support the 
rollout of Orderpad to more restaurants and 
into more markets, and further develop the 
platform to bring greater functionality to 
our Restaurant Partners and make it easier 
for them to communicate with customers to 
enhance their experience. 

Fernando Fanton
Chief Product and Technology Officer

“ We want to keep pushing technology 
boundaries to ensure we provide our 
customers with the best possible 
service, while at the same time 
supporting our restaurant estate 
to grow their business.”

   Fernando Fanton

  Chief Product and Technology Officer

13

www.justeatplc.com 
Our business model

Creating value for our stakeholders

Just Eat operates a scalable business model with a beneficial cash 
flow cycle, creating value for Restaurant Partners, customers, our 
people and shareholders, through increasing revenues and profits.

This supports short-term priorities to focus on growth and market 
leadership, and longer-term priorities including a focus on profit, 
sustainability and increasing market share.

Our key strengths

i t y

i l

b

ased s c a l a

re
c
n
I

Leadin

g t

e

Our revenue split

Consumer 
demand

T

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d

 b

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nd

t a

s

O u t

c

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n

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o

n ding pe

94%

of total revenues 

5%

1%

of total revenues 

of total revenues 

Commissions and  
admin fee revenues
Order driven revenues accounted 
for 94 per cent of Group revenues 
(2015: 91 per cent), comprising 
commission paid by the restaurant 
on successful orders and payment 
card or administration fees.

Commission revenues are driven by the 
number of orders placed, average order 
value (“AOV”) and commission rates, 
which vary by country.

Top-placement  
fee revenues 
Restaurants may also pay for promotional 
top-placement on the Just Eat platform 
which constituted 5 per cent of the 
Group’s revenues (2015: 5 per cent). 
Top-placement fees are charged to 
restaurants that want to be listed 
in a clearly labelled sponsored slot at 
the top of search results in a particular 
postcode for a period of up to 12 weeks. 
The number of slots are limited and the 
restaurant must meet certain quality 
and performance standards.

Connection fees  
and other revenues
One-off connection fees to join the 
Just Eat network and other services 
such as branded commodity products 
accounted for 1 per cent of the 
Group’s revenues (2015: 4 per cent). 
Connection fees range globally from 
£nil to £750, depending on geography 
and market maturity.

These fees are charged to cover the 
cost of hardware installed into the 
restaurant and the sales and 
onboarding process.

14

Annual Report & Accounts 2016Restaurant 
Partners

•  Access to Just Eat gives restaurants 
increased orders of higher value

•  Access to a global brand and leading-edge 
digital technology to maximise their business

•  More efficient order processing by reducing 

time and communication errors

Total order value processed 
in 2016 

£2.5bn

Number of times UK Partner 
Centre accessed in 2016 

14.9m

•  Partnership programme, providing great 

products and services to our restaurant estate

>> Read more in our Operational 
review commencing on page 32

•  Provision of operational data through 

Partner Centre

Customers

•  A simple ordering process enabling 
customers to select from favourite 
restaurants or previous orders and pay with 
securely stored payment card details

•  Convenience of placing an order including 
via apps, gaming platforms, smart TVs and 
social media platforms 

Reviews on our platforms 

22.5m

Net new customers in 2016 

4.2m

•  Huge choice supported by millions 

of relevant customer reviews 

>> Read more in our Operational 
review commencing on page 32

•  Reassurance of ordering from a well known 
brand and having access to customer service 
through Just Eat’s online or offline support

Our people and 
shareholders

•  Driving long-term value for our shareholders

•  Just Eat’s corporate culture embodies 

our entrepreneurial spirit

•  The growth of the business has provided 
many opportunities for existing and new 
colleagues and we continue to invest in 
developing and retaining our people and 
strengthening the team

Compound increase in 
Underlying EBITDA1

310%2

Employees who would 
recommend Just Eat 
as an employer

83%

>> Read more in our people and 
community spread commencing 
on page 36

1.  Refer to Chief Financial Officer’s review commencing on page 24 for the full definition of adjusted measures.

2.  Five-year CAGR calculated from 2011 to 2016.

15

Strategic reportwww.justeatplc.comMarket overview

We operate in markets 
of scale with significant 
structural growth drivers

Our marketplace is dynamic, exciting, 
fast-growing and rapidly evolving, 
driven by secular consumer trends 
as people seek greater food 
convenience and develop a 
broader food palate.

Demand is driven by:

• 

takeaway being viewed as part of the 
weekly routine;

•  simplicity, speed and efficiency – storing of card 
details, making it easier to process an order for 
both customers and restaurants;

•  customer desire for choice – over 100 

cuisine categories;

•  customer reviews, being a trusted source 

of information;

• 

• 

• 

restaurants wanting access to digital customers; 

increasing adoption of eCommerce; and

increasing mobile penetration.

Our markets
The optimal market for Just Eat is one with a strong 
culture of delivered takeaway food, with a highly 
fragmented supply side and where the consumer 
is comfortable transacting online. This has been 
key in choosing those territories in which we invest 
and Just Eat is now market leader in all our markets 
around the world in which we operate. Those markets 
were estimated to represent a total addressable market 
of £23.1 billion1 in 2016, of which the UK is the largest 
single market at £6.1 billion1.

Since the first Just Eat website was launched in 
Denmark in 2001, we expanded globally, now in the 
UK, Ireland, Canada, Norway, Spain, Italy, Switzerland, 
Brazil, France, Mexico, Australia and New Zealand. 

Whilst the UK is the largest of Just Eat’s operations 
in terms of number of orders, active customers and 
Restaurant Partners, our international markets now 

represent more than one-third of total Group revenues 
and in 2016, for the first time, were profitable in aggregate 
at an Underlying EBITDA level. 

In the UK, online ordering has grown faster than GDP, 
driven by the factors listed to the left2. This channel 
shift is similar to the migration towards the use of 
the internet by customers in other highly fragmented 
markets, such as travel, insurance, entertainment 
tickets, classified advertising and restaurant bookings. 
Around 51 per cent1 of takeaway orders for delivery 
are still placed on the telephone, demonstrating the 
remaining opportunity for Just Eat to convert those 
customers to ordering via our platform.

Whilst the UK is one of the most developed markets 
in the world for delivered takeaway food, in aggregate, 
the £2.5 billion of order value processed through 
Just Eat globally represented only 11 per cent1 of 
our total addressable market.

Growth
In addition to achieving strong organic growth, we 
will continue to consider M&A to achieve our strategic 
objective of being the market leader in each country in 
which we operate, whilst remaining financially disciplined.

2016 was another acquisitive year for the Group. 
In February, we agreed the acquisition of La Nevera 
Roja (“LNR”) in Spain, PizzaBo/hellofood in Italy and 
hellofood in Brazil and Mexico. These businesses were 
highly complementary to Just Eat’s existing businesses 
in these markets, bringing additional scale, focus and 
new talent to our local operations. The acquisition of 
the Spanish business was subject to regulatory approval 
from the local competition authority, which was received 
in April. Hellofood Brazil was subsequently sold to our 
Latin America associate (iFood). In addition, we sold a 
49 per cent stake in our enlarged Mexico business to 
an associate in which we hold a 33 per cent interest, 
giving us a 67 per cent holding on a look-through 
basis. This associate is 67 per cent owned by 
Movile Mobile Commerce Holdings S.L. 

In August, the Group agreed the sale of its Benelux 
business to Takeaway.com. The Benelux business was 
not well positioned to drive sustainable profitability 
and the disposal is in line with our strategy to achieve 
long term growth in each country in which we operate.

16

Annual Report & Accounts 2016Our marketplace is 
dynamic, exciting, 
fast-growing and 
rapidly evolving, 
driven by secular 
consumer trends 
as people seek greater 
food convenience and 
develop a broader 
food palate.

We acquired the number two operator in Canada in 
December. SkipTheDishes is a fast growing business with 
limited geographic overlap operating a complementary, 
delivery-focused business model. Together we now 
have the attributes to win in the unique Canadian 
market. Concurrently, we announced the acquisition 
of hungryhouse in the UK, which remains subject to 
approval by the CMA and is therefore not reflected 
in our 2016 results.

What is the future?
Given that we see no greenfield opportunity in any 
market of potential scale, we are focused on the 
significant opportunities for Just Eat to increase 
its orders, revenues and operating profits within 
our current markets based on the relatively low customer 
penetration in most countries. In time, there is also the 
opportunity to further address the collection market, 

chain restaurants and delivery via third parties. 
The opportunities to utilise our scale and significant 
data resources for the benefit of both our Restaurant 
Partners and customers are huge.

A single brand
We operate under the Just Eat brand in the majority 
of our markets. The remainder operate under the 
strong local brands they traded under at the time the 
businesses were acquired. Over the medium term 
we intend to convert our wholly owned markets 
to the Just Eat brand.

1.  Source: Management estimate based on research performed.

2.  Source: “Consumer Foodservice in the UK” by Euromonitor and EIU.

3.  On a 100 per cent ownership basis.

Our total market opportunity

£23.1bn

Norway

Denmark

Ireland

Switzerland

Mexico3

Canada

AUS and NZ

France

Spain

Italy

Brazil3

UK

£0.2bn

£0.3bn

£0.3bn

£0.7bn

£1.1bn

£1.5bn

£1.9bn

£2.0bn

£2.2bn

£2.8bn

£4.0bn

£6.1bn

17

Strategic reportwww.justeatplc.comOur strategy

Our strategic initiatives

Our strategy is focused on three interlinking pillars which work both individually 
and collectively to drive our vision of creating the world’s greatest food 
community and being market leader in each country in which we operate.

1
Improving 
the 
consumer 
experience

What we are doing

Why it’s important

•  Stability, security and scalability of 

our platforms are key to ensuring that 
customer orders get through to our 
Restaurant Partners.

•  We continue to innovate our customer 
offer, harnessing new technology and 
bringing Just Eat access to even 
more devices. 

•  Over 50 per cent of UK orders were 

processed via Orderpad, enabling ‘order on 
its way’ notification, which helps to drive 
customer loyalty. We are commencing 
international rollout of this technology. 

•  Better information is key to empowering 
customers to make informed choices. 
Reviews, which can only be placed by 
those who have completed an order, offer 
valuable insight and at year end we had 
22.5 million reviews across all our platforms 
(31 December 2015: 13.5 million).

•  Choice across the sector has continued 
to expand as we add more great, local 
restaurants as well as global brands. 
Our model allows us to add restaurants 
that do their own delivery, as well as those 
that require third-party couriers.

•  Brand investment contributes to customer 
loyalty, and during the year we brought 
our new vision to life via a major brand 
relaunch initially in the UK ahead of being 
rolled out to other markets. 

•  Increasing the number of restaurants from 
which our customers can order (68,500 
restaurants at year end) is important, as 
is increasing the dining opportunities and 
different cuisine types available.

•  Apart from scale, efficiency and the ability 

to reach digital customers, part of our 
attraction to restaurants is our ability 
to help them maximise their profits using 
Partner Centre, our dedicated business 
management tool to access valuable 
data insight.

•  In the majority of markets, the shift from 
telephone to online ordering is still in 
its early stages, which offers significant 
opportunity for future growth. The shift 
to app varies by market and is still growing, 
with 44 per cent of Group orders placed 
in this way (2015: 38 per cent). 

•  Shifting customer ordering from offline 
to online also benefits our Restaurant 
Partners as online orders have a higher 
average order value, whilst evidence to 
date shows that app users order more 
frequently than non-app users.

2
Bringing 
greater 
choice

3
Driving  
channel 
shift

18

Annual Report & Accounts 2016Our key performance indicators

Measuring our success

The success of our strategy is measured through a select 
set of key performance indicators (“KPIs”). These ensure 
we focus our resources appropriately.

>> Link between 
KPIs and 
Executive Director 
remuneration 
on page 71

Orders

+42%

16

15

14

96.2m

61.2m

136.4m

Definition and calculation
Number of successful orders placed.

Purpose
The number of orders the Group 
processes for the restaurants on our 
platforms is a direct measure of our 
relevance to all stakeholders. 

Link to strategy
3

2

1

Revenues

+52%

16

15

14

£247.6m

£157.0m

£375.7m

Definition and calculation
Total of all revenues generated by 
the Group.

Purpose
Revenues enable the Group to measure 
top-line growth, resource levels and 
investment needs and to ultimately 
determine the viability of the business.

Link to strategy
3

2

1

Underlying EBITDA

+93%

16

15

£59.7m

14

£32.6m

£115.3m

Definition and calculation
Earnings before interest, tax, depreciation 
and amortisation, additionally adjusted 
as disclosed in the Chief Financial 
Officer’s Review commencing on 
page 24.

Purpose
This measure enables the Group’s 
operational and segmental performance 
to be understood, accurately reflecting 
key drivers for long-term profitability. 
Growing Underlying EBITDA generates 
further profits to be reinvested or 
distributed to shareholders.

Link to strategy
3

2

1

Average revenue 
per order (“ARPO”)

+10%

16

15

14

Active users 

Number of restaurants 

+31%

+11%

£2.59

£2.35
£2.29

16

15

14

8.1m

17.6m

13.4m

16

15

14

68,500

61,500

45,700

Definition and calculation
Total of commission revenues and 
admin fees, divided by total orders.

Purpose
ARPO is a key driver of revenues, along 
with the number of orders processed.

Link to strategy
2

Definition and calculation
Number of customers who have 
placed at least one order within the 
last 12 months at the reporting date.

Definition and calculation
The number of Restaurant Partners 
capable of taking orders across all 
Just Eat platforms at the reporting date.

Purpose
Increasing the number of active users 
is one outcome the Group uses to 
measure the successful level of channel 
shift from offline to digital ordering.

Link to strategy
3

2

1

Purpose
Providing greater choice is one of the 
Group’s strategic initiatives. One element 
of providing greater choice to customers 
is to enable access onto our platforms 
to a growing number of restaurants 
and cuisine types.

Link to strategy
3

2

1

19

Strategic reportwww.justeatplc.comPrincipal risks and uncertainties

The Group operates a rigorous 
risk management process

The Board is responsible for 
ensuring that the exposure to risk 
is effectively managed across the 
Group. It recognises that rigorous 
safeguards and management 
processes are required to mitigate 
these risks. 

The Board has carried out a robust assessment of 
the principal risks facing the Group. This included 
those that would threaten its business model, 
future performance, solvency or liquidity to ensure 
the principal risks and uncertainties were properly 
identified, evaluated, prioritised and addressed.

The Group’s risk appetite influences the culture of our 
business and how we operate, and this is reflected in 
our risk management framework as detailed on the 
following page. 

New and existing risks were identified and assessed 
over the course of the year as the Group’s overall risk 
profile continued to evolve. The Executive Team and 
the Board performed further analysis to prioritise these 
risks, with a focus on those considered to pose the 
greatest risk to achieving our objectives. None were 
deemed to be principal risks.

There are business risks faced by Just Eat, such as 
those disclosed within Note 35, which are generally 
faced by other comparable online businesses. However, 
there are also more specific risks and uncertainties 
that affect our business or specific industry.

During the course of the year, the Board defines the risk 
appetite and monitors the management of significant 
risks to ensure that the nature and extent of the 
significant risks taken by the Group are aligned with 
the overall goals and strategic objectives that have 
been communicated. 

The principal risks presented on the following pages 
are those risks considered by the Board to have a 
potentially material impact on the Group not achieving 
its strategic objectives. There are additional risks that 
the Group is exposed to that are not considered 
material but could have an adverse impact. 

The EU referendum
The vote in favour of the UK leaving the EU (“Brexit”), 
has increased the level of macroeconomic uncertainty. 
Whilst we will remain vigilant, our experience in multiple 
countries suggests that our growth is typically unaffected 
in such an environment as overall consumer demand 
for online takeaway food continues. We have therefore 
not considered post-Brexit uncertainty to be a principal 
risk for the Group. 

We are an increasingly international business with 
over one-third of Group revenues being in currencies 
other than sterling. Should current post-Brexit GBP 
weakness continue, our reported sterling revenues 
would be higher. 

During 2016, our international businesses generated 
a small net Underlying EBITDA profit and therefore 
any foreign exchange impact has been limited. 

20

Annual Report & Accounts 2016During 2016, the Board reduced the priority of the 
principal risk of the Group’s culture changing, which 
was a principal risk in the previous year. Mitigating 
actions taken throughout the year have lessened 
the risk to a level that the Board no longer considers to 
be a principal risk in the current year. The risk factors 
described on the following pages are not an exhaustive 
list of all risks. The Group continually monitors and 
evaluates all these risks. 

Risk management framework
The exposure to risk is an inherent part of running 
a business and the Board recognises that rigorous 
safeguards and a sound risk management process 
are required to mitigate these risks. Risk is an agenda 
item at Board meetings and the overall process for 
identifying and assessing business risks and managing 
their impact on the Group is continually under review. 
The risk management process follows a sequence 
of risk identification, assessment of probability and 
impact. An owner is then assigned to each risk to 
manage mitigation activities. 

The Executive team supports the Board in monitoring 
the exposures through regular reviews and a register 
is kept of all corporate risks. The risk register and the 
methodology applied are the subject of continuous 
review by senior management and they are updated to 
reflect new and developing areas which might impact 
business strategy. Where exposures are outside of our 
appetite these are communicated to the Board 
alongside actions to reduce the risk.

This approach to risk management helps to facilitate 
top-down and bottom-up perspectives across key 
business risks within the organisation. The corporate 
risk register is presented to, and reviewed by, the 
Audit Committee on a regular basis.

Strategic  
objectives

t e e

m i t

B

o

a

r

d

Risk appetite

Communicate 
effectively

n a ge ment

M a

Identify and  
assess risks

Monitor

Implement

dit Co m

u
A

I

n

t

e

r

n

a

l a

u

dit

Design and 
plan mitigations

S
t
r
a
t
e
g

i

c
r
e
p
o
r
t

Viability statement
In accordance with provision C.2.2 of the 2014 
revision of the Code, the Board assessed the 
prospects of the Company over a longer period than 
the 12 months required by the ‘Going Concern’ 
provision. The Board conducted this review for a 
period of three years, which was selected for the 
following reasons:

• 

• 

the Group’s strategic plan covers a three-year 
period; and

the significant growth profile anticipated 
for the Group both organically and by acquisition 
means that forecasting beyond three years is 
more subjective; hence, the Board believes a 
three-year period is the most appropriate.

The three-year strategic plan considers the 
Group’s cash flows, forecasted Underlying EBITDA, 
investment in areas such as marketing and technology 
and other key financial ratios over the period. These 
metrics are subject to sensitivity analysis, which 
involves flexing a number of the main assumptions 
underlying the forecast both individually and in 
unison to ensure the business is still viable in a 
stressed environment and any additional financing 
requirements are identified. The sensitised scenario 
models the impact of the Group’s principal risks 
materialising. This includes a fall in orders due to a 
total outage from an unmitigated technology failure, 
an unexpected change in legislation and a sudden 
and sustained inability to process card payments, 
all of which are considered individually unlikely but 
have been combined to form a “reasonable worst 
case” scenario. 

The three-year strategic plan does not include cash 
flows in respect of future mergers and acquisitions. 
The Board has assumed that any decisions on future 
acquisitions will have regard to the Company’s 
financial position and future cash flows at that time, 
and that funds will be raised if needed in order for 
the Company to be able to continue in operation and 
meet its liabilities as they fall due.

Based on the results of this analysis, the Board 
has a reasonable expectation that the Company 
will be able to continue in operation and meet 
its liabilities as they fall due over the three-year 
period of their assessment.

Going concern
In adopting the going concern basis for preparing 
the financial statements, the Directors have made 
appropriate enquiries and have considered the 
Group’s cash flows, liquidity position, borrowing 
facilities and business activities as set out on page 
90, in Note 35 to the Group’s financial statements 
on pages 117 to 120 and the Group’s principal risks 
and uncertainties as set out on pages 22 to 23.

Based on the Group’s forecasts, the Directors are 
satisfied that the Company, and the Group as a whole, 
have adequate resources to continue in operational 
existence for the foreseeable future. Accordingly, 
the financial statements have been prepared on 
the going concern basis.

www.justeatplc.com

21

 
Principal risks and uncertainties continued

Competition 
and markets

Regulation 
and legislation

Technology 
dependency

Change in risk status

Change in risk status

Change in risk status

Strategic focus area

Strategic focus area

Strategic focus area

1

2

3

2

3

1

2

3

Risk description
The Group faces ongoing 
competition and potential new 
entrants to the industry and to 
the markets in which we currently 
operate which could result in a 
loss of market share and a decline 
in profitability.

Potential impact
Demand for the Group’s services 
and thereby the commission rates 
it can charge, revenues, margin and, 
ultimately, its market share could 
be affected.

Controls to mitigate
In line with our strategic initiatives, 
we will continue building our existing 
market-leading positions. This 
includes focusing on improving the 
customer experience and providing 
our Restaurant Partners with more 
customers and greater value.

Strategic partnerships are being 
formed to better enable our 
Restaurant Partners to benefit 
from our large restaurant network. 
This creates Restaurant Partner 
loyalty to Just Eat.

22

Risk description
Introduction of new laws, policies or 
regulations, changes in or challenges 
to the interpretation or application of 
existing laws, policies and regulations, 
or the failure to obtain required 
regulatory approval or licenses.

Risk description
The Group has a high dependency on 
technology and advanced information 
systems and, therefore, there is a risk 
that such technology or systems 
could fail or could not be scaled 
rapidly to meet business needs.

In particular in relation to the food 
industry, but more broadly competition 
(antitrust), anti-bribery, consumer 
protection, taxation and reporting.

Potential impact
Costs could be incurred in ensuring 
compliance with any new laws or 
regulations. Non-compliance could 
be damaging to the Group’s 
reputation, and result in penalties 
and heightened risk in the industry.

New legislation in relation to the 
food industry could materially 
impact the behaviour of restaurants 
and/or consumers to our detriment.

Controls to mitigate
Legislative changes continue to 
be monitored by our in-house 
legal, finance, tax and compliance 
functions and our strategic 
responses are adjusted for these.

These functions work across the 
business to ensure we remain 
compliant with existing regulation 
and are able to highlight where 
changes may impact the business.

The Group manages its risk by 
ensuring that risks are identified 
and understood at an early stage 
and that effective compliance and 
reporting processes are in place.

The Group will monitor carefully 
future developments that arise out 
of the result of the UK referendum 
and will engage in any relevant 
regulatory processes.

In particular, any damage to or failure 
of, online systems and servers via 
external attack (such as DDOS) or 
access to our restaurant devices and 
other restaurant systems could result 
in interruptions to consumer services.

Potential impact
The inability to service consumers 
or Restaurant Partners could result 
in reputational damage and 
financial loss.

Controls to mitigate
We have invested and committed 
considerable resources into 
upgrading the existing technology, 
IT infrastructure and communication 
systems, as well as developing 
and acquiring new platforms 
and products.

A continuous testing programme 
is employed to ensure that functionality 
of product offerings and services 
is maintained.

Continual monitoring of the market 
is performed by a dedicated team 
to ensure all new developments 
are assessed for their impact on 
our operations.

The Group has a business recovery 
plan to minimise the disruption 
experienced during any potential 
service interruption.

The Group carefully monitors all new 
products in development and invests 
in high calibre support when required.

Annual Report & Accounts 2016Key

1

2

3

Improving the 
consumer experience

Bringing greater choice

Driving channel shift

No change

Risk increased

>> Refer to page 18 for a 
summary of our strategy

Cyber security and 
data protection

Business growth

Change in risk status

Change in risk status

Strategic focus area

Strategic focus area

1

2

1

3

Risk description
Heightened awareness of Just Eat 
increases the risk of attacks on 
our brand, business operations 
and consumers. 

Potential impact
Reputational damage and financial 
losses arising from penalties and 
fines, and consumers no longer carry 
confidence to trade with the Group.

Controls to mitigate
Sophisticated security mechanisms 
are deployed to ensure all sensitive 
and confidential data is fully encrypted.

Regular communications are sent 
to our stakeholders to increase their 
awareness of potential threats.

We have established processes to 
detect misuse of systems in order 
to reduce the likelihood of data 
loss. Systems are regularly tested 
and continued investment in 
infrastructure will ensure they 
remain robust.

Risk description
Challenges in growing and scaling 
the business both organically and 
through mergers and acquisitions.

Potential impact
Fragmentation of new or expanded 
operations, which are not aligned 
with the Group’s strategy. Loss of 
control resulting in financial or 
reputational damage.

Controls to mitigate
We continue to perform extensive 
due diligence of all new acquisitions 
and closely monitor the market. 
A dedicated integration team 
is established to ensure all the 
benefits of the new entity are fully 
maximised and they are integrated 
into the Group structure to allow the 
continued growth in that market.

23

Strategic reportwww.justeatplc.comChief Financial Officer’s review

Continuing our track 
record of strong 
performance

Group revenues grew 
52 per cent year-on-year to 
£375.7 million. The Group’s 
Underlying EBITDA margin 
expanded significantly to 
31 per cent from 24 per cent 
as the Group’s profitable 
growth continues.

Introduction
Since taking over as CFO from Mike Wroe 
on 26 September 2016, I have been delighted 
to discover a business full of bright 
individuals who possess a unique energy 
and entrepreneurial spirit. The systems 
and processes that Mike put in place have 
served the Group well. The countries I have 
visited to date are proud to be part of the 
Just Eat family and are fully engaged with 
the Group strategy to maintain our leading 
position in each market. I would like to thank 
Mike for building a strong, motivated team 
which I will continue to strengthen to ensure 
it remains an effective partner to a rapidly 
evolving business.

Group performance
All key trading metrics on the Group income 
statement improved year-on-year. The Group 
also benefited from the movement in foreign 
exchange. The year-on-year movement in foreign 
exchange rates contributed £9.4 million 
to revenues. 

>> Read more about 
our markets on 
page 16

24

“The performance of the Group for the year 
ended 31 December 2016 demonstrates 
the impact of implementing a compelling 
strategy of being market leader in 
each territory.”

  Paul Harrison
  Chief Financial Officer

Continuing operations
Revenues
Cost of sales

Gross profit

Long-term employee 
incentive costs
Exceptional items
Other administrative expenses

Total administrative expenses
Share of results of associates

Operating profit
Gain on disposal of Benelux 
businesses
Net other gains/(losses)
Finance income
Finance costs

Profit before tax
Taxation

Profit for the year

Basic EPS (pence per share)

Adjusted profit (used to 
calculate adjusted EPS)

Adjusted basic EPS  
(pence per share)

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

375.7
(35.2)

340.5

(3.1)
(14.6)
(250.2)

(267.9)
(0.1)

247.6
(24.2)

223.4

(2.9)
(6.6)
(176.2)

(185.7)
(2.2)

72.5

35.5

18.7
0.1
0.6
(0.6)

91.3
(19.9)

71.4

10.7

—
(0.7)
0.4
(0.6)

34.6
(11.6)

23.0

3.8

81.6

40.4

12.2

6.6

Annual Report & Accounts 2016The Group’s revenues continued to experience 
significant growth, driven by order growth and by 
increasing revenues per order and ancillary revenues. 
The international businesses now generate 37 per cent 
of total Group revenue (2015: 31 per cent) as they 
continue to drive channel shift in their under-penetrated 
markets. These markets continue to follow patterns set 
out by our more established markets such as Denmark 
and the UK. Group average revenues per order (“ARPO”) 
increased by 10 per cent from £2.35 to £2.59, driven 
by a 100bps commission rate increase in the UK, along 
with an increase in commission rates in Australia and 
New Zealand.

The growth in revenues has not been achieved at the 
expense of Underlying EBITDA. All reported segments 
have seen margins improve. Our marketplace remains 
competitive and these results reinforce our strategy 
of being market leader in each territory, since it leads 
to higher long-term sustainable Underlying EBITDA 
margins. These leadership positions, combined with the 
Group’s financial discipline and the inherent operational 
leverage in the business model has resulted in Underlying 
EBITDA increasing to £115.3 million from £59.7 million 
and the Underlying EBITDA margin expanding to 
31 per cent from 24 per cent in 2015.

The income statement includes some significant 
fluctuations that are not considered part of normal 
business operations. These are removed from operating 
profit to arrive at Underlying EBITDA. We believe this 
measure more accurately reflects the key drivers of 
long-term profitability for the Group and removes 
those items (both positive and negative) which are 
mainly non-cash or one-off in nature and that do not 
impact underlying trading performance.

A reconciliation between operating profit and 
Underlying EBITDA is shown below:

Operating profit
Depreciation and amortisation
Long-term employee 
incentive costs
Exceptional items
Net foreign exchange  
losses/(gains)

Underlying EBITDA

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

72.5
24.9

3.1
14.6

0.2

115.3

35.5
14.8

2.9
6.6

(0.1)

59.7

Underlying EBITDA also converts strongly to net operating 
cash flow due to the beneficial working capital cycle 
of our business model. In the calculation of cash 
conversion, we have excluded cash due to be remitted 
to our Restaurant Partners as we do not consider this 
as part of our day-to-day operating cash balance. 

In 2016, 93 per cent of Underlying EBITDA converted 
to cash (2015: 97 per cent). If exceptional items were 
excluded, the cash conversion would exceed 100 per cent 
for both years. The close relationship between Underlying 
EBITDA and cash demonstrates why management 
continue to use Underlying EBITDA to assess 
operational and segmental performance. 

M&A activity
It has been another year of significant M&A activity. In 
February, we agreed the acquisition of La Nevera Roja in 
Spain, PizzaBo/hellofood in Italy and hellofood in Brazil 
and Mexico. The Spanish, Italian and Mexican businesses 
were successfully integrated into the Group operations 
in the year and we are realising expected synergies. 
The integration demonstrated our focus on operational 
excellence and we continue to see very high levels of 
growth in these markets. 

Subsequent to completion of the acquisition, hellofood 
Brazil was sold to iFood, an associated company of the 
Group. Additionally, 49 per cent of our enlarged Mexico 
business was sold to an associate in which we hold a 
33 per cent interest, giving us a 67 per cent holding on 
a look-through basis. The remaining 33 per cent is owned 
by Movile Mobile Commerce Holdings S.L. (“Movile”). 

In December 2016, we completed the acquisition of 
SkipTheDishes in Canada. This is a highly complementary 
addition to our existing Canadian operations and one 
that bolsters our market-leading position. Due to the 
timing of the acquisition, the impact on the trading 
results was not material. SkipTheDishes is a significant 
online food delivery marketplace in Canada. In addition, 
it has developed a technologically-advanced delivery 
platform focused on lower density metropolitan and 
suburban areas, which are key features of the Canadian 
market. It has a selection of more than 3,000 unique 
restaurants and 350,000 active users. For the year 
ended 31 December 2016, SkipTheDishes had pro forma 
order growth of 205 per cent.

Also in December, the Group announced its intention to 
purchase hungryhouse, subject to CMA approval. There 
are £5.0 million of transaction costs anticipated to be 
incurred to complete the transaction, which have been 
included in exceptional items. As part of the transaction, 
a deposit of £6.0 million was paid for the business and 
this has been included within current assets. The deposit 
is refundable in only very limited circumstances, not 
including an adverse ruling by the CMA.

We believe that these types of disciplined in-fill 
acquisitions lead to longer-term higher margins as well 
as more choice for our customers and, for our Restaurant 
Partners, access to a larger pool of active users with the 
added benefits of being part of a global brand.

Consistent with our strategy of being the market leader 
in each country where we operate, we sold our Benelux 
business in August, resulting in a gain on disposal of 
£18.7 million. 

25

Strategic reportwww.justeatplc.comChief Financial Officer’s review continued

Developing Markets comprise Spain, Italy and Mexico. 
The businesses in this segment are our earlier stage 
markets and are much less penetrated than the other 
segments. These countries are experiencing high rates 
of growth, and profitability is only expected to follow 
once further share of the online takeaway delivery 
market is achieved.

The results of each segment includes its fully allocated 
share of central technology, product and Head Office costs.

United Kingdom
It has been another successful year for the UK business. 
Revenues grew 40 per cent to £237.1 million from 
£169.6 million and Underlying EBITDA grew 57 per cent 
to £121.8 million from £77.6 million. These are comfortably 
ahead of order growth of 31 per cent, driven by a 100bps 
commission increase successfully implemented in April 
2016 for existing restaurants, taking them to 13 per cent. 
New restaurants have been signed at 14 per cent 
commission since October 2015.

This success has been achieved through a combination 
of strategies, focused on both improving customer demand 
and restaurant supply. Key achievements include:

•  continuing to increase the number of UK active 

users, which rose 30 per cent at 31 December 2016 
to 9.2 million (31 December 2015: 7.1 million);

• 

the number of UK orders from mobile devices 
increasing to 80 per cent (2015: 73 per cent), 
including 46 per cent from apps (2015: 41 per cent). 
This shift helps increase customer loyalty 
and frequency;

•  an increase of 8 per cent in ARPO largely due to a 
100 bps increase in the standard commission rate 
in April 2016;

successful television and radio marketing campaigns. 
This focus, along with improvements in our last mile 
visibility and new branding, have all resonated with 
our customers;

•  growing the number of restaurants on the platform 

to 27,600 and adding branded chains to the 
supply; and

•  building better relationships with Restaurant Partners 
by enabling them to run their businesses more 
effectively through the use of our partner centre 
app. The move to weekly billing improved their cash 
flows and, by leveraging our scale, we have secured 
exclusive deals for our Restaurant Partners that 
enable them to reduce their cost base.

Segmental review
The Group has continued to report four operating 
segments, being the UK, Australia & New Zealand, 
Established Markets and Developing Markets.

Segment orders
United Kingdom
Australia & New Zealand  
(from 15 June 2015)
Established Markets
Developing Markets

Total orders

Net revenues
United Kingdom
Australia & New Zealand  
(from 15 June 2015)
Established Markets
Developing Markets

Total segment revenues
Head Office

Total revenues

Underlying EBITDA
United Kingdom
Australia & New Zealand  
(from 15 June 2015)
Established Markets
Developing Markets

Total segment Underlying 
EBITDA
Share of results from equity-
accounted associates (excluding 
depreciation and amortisation)
Head Office

Total Underlying EBITDA

Year ended 
31 December 
2016 
million

Year ended 
31 December 
2015 
million

88.1

13.8
21.6
12.9

136.4

67.3

5.9
17.9
5.1

96.2

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

237.1

169.6

36.8
75.5
26.2

375.6
0.1

375.7

12.4
55.8
9.5

247.3
0.3

247.6

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

7.6
13.3
(13.7)

1.0
6.4
(13.9)

129.0

71.1

0.5
(14.2)

115.3

(1.9)
(9.5)

59.7

Established Markets comprise Denmark, France, Ireland, 
Canada, Switzerland, Norway and Benelux, which was 
sold during the year. The businesses in this segment 
are further advanced towards maturity and are largely 
profitable with increasing scale expecting to drive 
further profitability over the mid-term.

26

121.8

77.6

•  continued use of strong local activation alongside 

Annual Report & Accounts 2016All of these factors contributed to orders increasing 
31 per cent to 88.1 million from 67.3 million in 2015. 
Whilst order growth remains strong, as expected it has 
slowed and will continue to slow given the scale of our 
UK business. This trend is in line with our expectations. 
Therefore, whilst we will continue to drive order growth, 
we will also focus on maximising revenue streams such 
as ancillary fees and broadening the reach of our 
platform to include branded chain restaurants.

The operational leverage at scale has resulted in the 
Underlying EBITDA margin expanding meaningfully 
to 51 per cent (2015: 46 per cent). This was achieved 
with an increase in marketing spend to £38.2 million 
(2015: £28.4 million), representing 16 per cent 
of revenues (2015: 17 per cent). Staff costs were 
11 per cent of revenues (2015: 14 per cent).

International segments
The success of the UK continues to demonstrate the 
long-term value of the leadership positions we have 
built across the rest of our portfolio. Whilst our other 
markets do not yet have the same absolute scale as 
the UK, several markets have already shown profitable 
growth and significant Underlying EBITDA margins. 
This reinforces our belief in scaling to maximise the 
strength of our business model.

International segment revenues grew 78 per cent 
to £138.5 million. On a pro forma constant currency 
basis (excluding Benelux and including Australia & 
New Zealand for the full year), international revenues 
grew 49 per cent year-on-year, as they continue to 
expand in their markets and, for the first time, are 
profitable in aggregate. 

During 2016, currency movements have been volatile, 
especially following the result of the EU referendum. 
Our reported results have benefited from the 
translational impact of currency movements.

Australia & New Zealand
During the year, we strengthened the management 
team and processes, executed a brand relaunch for 
Menulog, and improved both commission and ancillary 
revenues, whilst benefiting from the synergistic 
insights created as part of joining the Group.

In the first full year of ownership, the Menulog Group 
of companies generated revenues of £36.8 million 
(2015: £12.4 million) and £7.6 million of Underlying 
EBITDA (2015: £1.0 million). On a pro forma constant 
currency basis, this represents growth of 64 per cent 
in revenues and 181 per cent in Underlying EBITDA. 
We are pleased with this growth in revenue and 
margin expansion. 

Revenue growth was achieved by growing orders to 
13.8 million (2015: pro forma 9.7 million, indicating 
growth of 42 per cent), and also by successfully 
implementing an increase in commission rates for the 
majority of the restaurant estate for the first time in 
the Menulog Group’s history. This has contributed 
towards ARPO increasing 10 per cent year-on-year.

Ancillary revenues now account for seven per cent 
of the segment’s revenues (2015: three per cent). 
This was principally led by the re-engineered 
approach to top-placement fees.

There remains work to do in Australia as it runs on 
two legacy technology platforms, two brands and is 
weighted towards major cities, which is consistent 
with what we have seen in our other acquisitions. 
However, we have acquired a strong, market-leading 
business and during 2016, added considerable 
management talent. We are, therefore, confident 
that we will continue to strengthen this business 
throughout 2017.

Established Markets
This segment combines six territories with a range of 
growth rates that represent similar relative maturity 
and market positions. Included within this segment, 
ranked by order numbers, are Denmark, France, Ireland, 
Canada, Switzerland and Norway. Previously this 
segment also included our Benelux business, which 
was sold in August 2016. 

The segment generated revenues of £75.5 million 
(2015: £55.8 million) and Underlying EBITDA of 
£13.3 million (2015: £6.4 million). On a constant 
currency like for like basis1, this represents growth 
of 25 per cent in revenues and 59 per cent in 
Underlying EBITDA.

The Danish business, our most mature market, delivered 
its 15th successive year of order growth and has again 
achieved double-digit revenue growth on a constant 
currency basis. At the time of the IPO, this market 
demonstrated the long-tail of growth and margin 
potential that we expect to see as our businesses 
become more established. Since then, this business 
has continued to grow and expand margins, setting 
the benchmark for other companies in this segment.

Excluding Benelux and Denmark, the revenues for the 
remaining businesses grew 45 per cent and Underlying 
EBITDA grew to £5.4 million, meaning the margin 
improved to 10 per cent from 2 per cent.

Our operations in Canada were further strengthened 
by the acquisition of SkipTheDishes, which is expected 
to remain in a high growth phase over the medium term.

1.  Like for like excludes Benelux as the operations were sold in August 2016.

27

Strategic reportwww.justeatplc.comChief Financial Officer’s review continued

The Group’s product and technology costs were 
£47.0 million (2015: £28.4 million). The relevant operating 
costs associated with running the technology and 
product teams are allocated to the businesses that 
use the core technology. This includes the full cost 
of support and development including all hosting, 
maintenance, innovation and engineering.

We continue to invest in our technology and have 
established a central team whose goal is to create 
a single, core platform suitable for all our markets. 
This team grew to 360 people (2015: 301) in the 
year and continues to be an area of significant 
additional investment.

Our technology investment also drives greater efficiency 
in our business by enabling us to make better use of 
our capital. For example, our spend in marketing will be 
more effective following our investment in eCRM tools 
as it is cheaper to reactivate existing customers than 
it is to acquire new customers. This technology is helping 
to improve relationships with restaurants, which should 
minimise churn rates, and it is also helping our operations 
team achieve greater scale, as evidenced by the 
improving margins.

We are increasing spend on innovation to enhance 
future growth rates and profitability. When these 
costs meet the relevant requirements they are 
capitalised. Specific, identifiable development costs 
totalling £6.6 million were capitalised in the year 
(2015: £2.0 million).

We have continued to make important senior hires, 
completed significant M&A, further expanded the 
technology and product teams and invested in 
training and development, in order to meet the 
challenges of running a high growth business 
in a rapidly evolving sector.

Items outside of Underlying EBITDA

Amortisation – Acquired 
intangible assets
Depreciation and amortisation 
– Other assets
Long-term employee 
incentive costs
Exceptional items (see Note 5)
Net foreign exchange  
losses/(gains)

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

15.8

9.1

3.1
14.6

0.2

8.9

5.9

2.9
6.6

(0.1)

International segments continued
Developing Markets
This segment consists of our high potential, but 
earlier-stage markets of Spain, Italy and Mexico. 

The segment generated revenues of £26.2 million 
(2015: £9.5 million) and Underlying EBITDA losses 
were reduced to £13.7 million (2015: £13.9 million). 
On a constant currency basis, this represents growth 
of 147 per cent in revenues and 9 per cent in 
Underlying EBITDA. The main driver of growth was 
orders, which grew 153 per cent year-on-year.

In February, we agreed the acquisition of PizzaBo/
hellofood in Italy, hellofood in Brazil and Mexico 
and La Nevera Roja in Spain. The Spanish, Italian and 
Mexican businesses were successfully integrated 
into the Group operations in the year. The integration 
demonstrated our focus on operational excellence 
and we continue to see very high levels of growth 
in these markets. 

Subsequent to acquisition, hellofood Brazil was sold to 
iFood, an associated company of the Group. Additionally, 
49 per cent of our enlarged Mexico business was sold 
to an associate in which we hold a 33 per cent interest, 
giving us a 67 per cent interest on a look-through 
basis. The remaining 33 per cent is owned by Movile 
Mobile Commerce Holdings S.L. (“Movile”). 

We will continue to invest in our Developing Markets 
and, following the acquisitions mentioned above, we 
see a clear route to profitability in this segment. 

Share of results from associates
In 2016, iFood was the market leader in Brazil generating 
revenues of £28.8 million, up 224 per cent year-on-year. 
This was principally as a result of a 160 per cent 
increase in orders to 24.2 million (2015: 9.3 million).

Brazil has huge long-term potential and the success of 
the local team in capturing this potential results in the 
creation of a very valuable asset in Brazil, which is not 
reflected in our Group headline numbers.

Head Office costs
Head Office costs were £14.2 million (2015: £9.5 million), 
reflecting the increase in headcount required to build 
a great technology company.

These include both the ongoing central costs of 
operating the Group as a whole and those functions 
required for efficiency of shared expertise, such as the 
marketing, finance, legal, HR and the Business Insights 
data teams. Those Head Office costs that can be 
reasonably attributed to individual segments are 
allocated on a consistent basis and, therefore, the 
reported Head Office costs are those costs that 
remain after such allocations.

28

Annual Report & Accounts 2016Amortisation
The amortisation charge principally related to the 
intangibles acquired as a result of the acquisitions 
completed by the Group over recent years. The main 
assets acquired are the restaurant contracts, the brands 
of the acquired businesses and any intellectual property, 
typically relating to the underlying technology platform. 
The total charge for 2016 included £15.8 million (2015: 
£8.9 million) relating to acquired intangible assets.

Depreciation
The depreciation charges mainly related to the JCT 
and Orderpad terminals that are sited in the vast 
majority of the restaurants on the Just Eat network. 
They are depreciated over three years.

Long-term employee incentive costs
Long-term employee incentive costs of £3.1 million 
(2015: £2.9 million) primarily relate to share awards 
granted to employees, recognised over the vesting 
period of the awards.

Exceptional items
Exceptional items of £14.6 million (2015: £6.6 million) 
include M&A transaction costs and acquisition 
integration costs relating to Australia, Spain, Italy, 
Mexico and Brazil.

Net foreign exchange loss
A net foreign exchange loss of £0.2 million (2015: 
£0.1 million gain) arose due to retranslating monetary 
assets and liabilities not in the functional currency 
of the subsidiary.

Items below operating profit
Other gains and losses
The business has recorded a mix of non-operational 
gains and losses on several items during the year.

Gain on disposal of Benelux 
businesses

Movement in minority 
shareholders’ buy-out provision
Gain on disposal of Achindra 
Online Marketing Private Limited
Losses on financial instruments
Fair value gain/(loss) on other 
investments
Other (losses)/gains

Total net gains/(losses)

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

18.7

—

—

—
—

0.5
(0.4)

0.1

(0.2)

3.0
(3.9)

(0.1)
0.5

(0.7)

In August 2016, the Group recognised a gain of 
£18.7 million on the sale of its Benelux business 
to Takeaway.com.

Net finance income
The finance income results from interest on deposits held. 
In 2016 this was offset by the fees associated with the 
Group’s £200.0 million revolving credit facility, which 
was extended from £90.0 million in December 2016.

Profit before tax
Profit before tax for the year was £91.3 million 
(2015: £34.6 million).

Taxation
The income tax expense comprises both current tax 
and deferred tax. Current tax is the expected tax payable 
on the taxable profit for the year, using tax rates 
prevailing in each respective jurisdiction, and any 
adjustment to tax payable in respect of previous years. 
Deferred tax is recognised using the balance sheet 
liability method, providing for temporary differences 
between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used 
for tax purposes. The amounts of deferred tax recognised 
are based on the expected manner of realisation or 
settlement of the carrying amount of assets and 
liabilities, using tax rates that are expected to apply 
when the temporary differences reverse, based on 
rates enacted or substantively enacted at the balance 
sheet date.

As a result of income taxes arising in numerous 
jurisdictions, there are some transactions for which 
the ultimate tax determination is uncertain during the 
ordinary course of business. Current tax liabilities are 
recognised for uncertain tax positions when the Group 
has a present obligation as a result of a past event 
and it is probable that there will be a future outflow 
of funds to a taxing authority. These may be, for 
example, in respect of enquires raised and additional 
tax assessments issued. The provision held in relation 
to uncertain tax items totals £9.8 million as at 
31 December 2016.

The Group’s total income tax charge has increased 
to £19.9 million (2015: £11.6 million) with a decrease 
in the effective tax rate (“ETR”) to 21.8 per cent from 
33.5 per cent last year. The ETR on underlying profits, 
after adjusting for the impact of long-term employee 
incentive costs, exceptional items, other gains and losses, 
foreign exchange gains and losses, amortisation in 
respect of acquired intangible assets and their associated 
tax impact, was 23.4 per cent (2015: 24.8 per cent). 
The Group pays significant current tax on profits 
generated in the UK, Denmark, France, Switzerland 
and Ireland.

29

Strategic reportwww.justeatplc.comChief Financial Officer’s review continued

Earnings per share
Adjusted EPS was 12.2 pence (2015: 6.6 pence), up 
85 per cent. Adjusted EPS is calculated using the 
adjusted profit attributable to the holders of Ordinary 
Shares as set out in the table below. The adjusted EPS 
has increased year-on-year due to higher adjusted 
profits, partially offset by an increase in the weighted 
average number of Ordinary Shares, primarily following 
the full year impact of the 2015 placing and open offer 
to fund the acquisition of the Menulog Group. Shares 
were also issued as consideration for the acquisition 
of SkipTheDishes.

Profit attributable to the holders 
of Ordinary Shares in the Parent
Long-term employee 
incentive costs
Exceptional items
Other net (gains)/losses
Net foreign exchange  
losses/(gains)
Amortisation in respect of 
acquired intangible assets 
(including associates)
Tax impact of the adjusting items

Adjusted profit attributable to 
the holders of Ordinary Shares 
in the Parent

Weighted average number of 
Ordinary Shares for basic 
earnings per share (‘000)
Adjusted EPS (pence per share)

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

71.7

3.1
14.6
(18.8)

23.1

2.9
6.6
0.7

0.2

(0.1)

15.8
(5.0)

8.9
(1.7)

81.6

40.4

669,462
12.2

616,111
6.6

Basic EPS was 10.7 pence (2015: 3.8 pence), 
representing a 182 per cent year-on-year increase. 

Balance sheet
Due to the low operational capital expenditure 
requirements of our business model and the cash 
collected in advance of net settling with our 
Restaurant Partners, the balance sheets of the 
operating companies are relatively straightforward. 
The complexity is added upon consolidation due to 
the impact of business combinations and the 
judgements they naturally include.

Non-current assets
Goodwill
Other intangible assets
Property, plant and equipment 
Other non-current assets 

Current assets
Operating cash
Cash to be paid to 
Restaurant Partners

Cash and cash equivalents
Other current assets

Current liabilities

Net current assets

Non-current liabilities
Provisions for liabilities
Other long-term liabilities

Total liabilities

Net assets

Equity
Share capital and share premium
Other reserves
Retained earnings

Equity attributable to owners 
of the Company
Non-controlling interests

Total equity

As at
31 December 
2016 
£m

As at
31 December 
2015 
£m

725.2
103.4
12.4
48.2

889.2

457.1
72.6
8.6
23.2

561.5

96.8

148.9

33.8

130.6
28.6

159.2
(151.9)

43.8

192.7
12.0

204.7
(109.4)

7.3

95.3

(43.1)
(27.7)

(9.3)
(21.6)

(70.8)

(30.9)

(222.7)

(140.3)

825.7

625.9

569.0
88.3
160.7

818.0
7.7

825.7

562.3
(17.4)
80.6

625.5
0.4

625.9

In 2016, non-current assets increased by £327.7 million 
to £889.2 million. This was largely due to M&A activity 
completed in the year, which resulted in the recognition 
of goodwill, other intangible assets and increased 
interests in the associates. 

In total, £6.6 million has also been capitalised on 
specific technology projects which met the criteria 
to require capitalisation.

Cash balances of £130.6 million (2015: £192.7 million) 
include £33.8 million (2015: £43.8 million) of cash 
payable to our Restaurant Partners shortly after the 
period end. The Group does not treat this cash as part 
of its day-to-day operational cash balances as on-time 
payment to restaurants is critical. Cash balances owed 
to restaurants have decreased since last year following 
the decision to pay restaurants weekly, rather than 
twice a month.

30

Annual Report & Accounts 2016This has been rolled out in the UK, Denmark and Ireland 
with other international rollouts planned. This has 
further strengthened our relationships with our 
Restaurant Partners.

Cash generated from trading was also used to fund 
a number of smaller acquisitions of technology assets 
during the year and the initial consideration for the 
SkipTheDishes acquisition. Current liabilities increased 
due to growth in our operations, increases in tax liabilities 
and the movement of non-current provisions to current.

Non-current liabilities increased by £39.9 million to 
£70.8 million, primarily due to a provision for contingent 
consideration relating to the SkipTheDishes acquisition. 

Cash flow
The Group continued its high level of cash conversion, 
benefiting from collecting the gross value of orders made 
by card ahead of making net payments to restaurants. 
In 2016, net cash generated from operations (including 
payments for tax and interest) was £97.0 million 
(2015: £74.2 million).

Underlying EBITDA
Net change in working capital 
(excluding movement in 
restaurant payables)
Income taxes paid
Interest cash outflow 
(including facility fees)
Other

Free cash flow before 
exceptional items
Cash outflow in respect 
of exceptional items

Net cash flow before movement 
in restaurant payables
Movement in restaurant payables

Net cash flow from 
operating activities

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

115.3

59.7

14.3
(12.7)

(1.1)
0.3

12.3
(8.2)

 (1.2)
2.1

116.1

64.7

(9.1)

(6.6)

107.0
(10.0)

58.1
16.1

97.0

74.2

Cash flow statement

Net cash inflow from 
operating activities
Net cash used in 
investing activities
Net cash from financing activities

Net (decrease)/increase in cash 
and cash equivalents
Net cash and cash equivalents 
at beginning of year
Effect of changes in foreign 
exchange rates

Net cash and cash equivalents 
at end of year1

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

97.0

74.2

(167.5)
2.3

(465.5)
425.1

(68.2)

33.8

192.7

164.1

6.1

(5.2)

130.6

192.7

1. 

Includes £33.8 million (2015: £43.8 million) of Restaurant Partner cash.

The Group spent £167.5 million in investing 
activities during the year. Of this, £161.9 million 
(2015: £451.8 million) was spent acquiring 
subsidiaries and associates.

At the balance sheet date, the Group had cash balances 
of £130.6 million (2015: £192.7 million) and borrowings 
of £1.0 million (2015: £nil). The Group has access 
to a £200.0 million revolving credit facility (2015: 
£90.0 million), which was undrawn at the balance 
sheet date and at 6 March 2017. The facility was 
extended in order to fund the potential acquisition of 
hungryhouse that was announced in December 2016 
(and remains subject to receiving CMA approval). 
We agreed to pay an initial consideration of £200.0 
million plus a potential earn-out of up to £40.0 million 
for the acquisition. This is discussed further in Note 31. 

The Board has not recommended a dividend since the 
IPO as, in order to deliver longer-term value, the Group 
intends to retain any earnings to invest in development 
and expansion as opportunities arise.

Underlying EBITDA also converts strongly to net 
operating cash flow due to the beneficial working 
capital cycle of our business model. In 2016, 93 per cent 
of Underlying EBITDA converted to cash excluding 
those amounts held for restaurants (2015: 97 per cent). 
If exceptional items were excluded, the cash conversion 
would exceed 100 per cent in both the current and 
prior years. 

Paul Harrison
Chief Financial Officer
6 March 2017

31

Strategic reportwww.justeatplc.comOperational review

Continuously 
striving to be the 
best we can be

2016 was a landmark year as for 
the first time Just Eat’s non-UK 
portfolio was profitable in aggregate. 
Congratulations go to the Brazilian 
team for leading the latest Just Eat 
market to achieve profitability.1

Success of the international business
Spain and Italy remain among our fastest growing 
countries, achieving comfortably over 1 million orders 
a month in aggregate, and enjoying triple-digit growth 
following the acquisition of complementary businesses 
in those markets. Our teams showed impressive expertise 
in delivering top and bottom-line benefits from these 
complex integrations. This bodes well for our ability to 
successfully integrate any future acquired businesses. 

Our Danish business enjoyed its 15th year of 
incremental growth, demonstrating the very long 
growth runway these businesses can enjoy. 

Helping our Restaurant Partners grow
Our Partner Centre app, now fully integrated with 
Orderpad, has become the de facto operating system 
for many of our restaurants, and is typically accessed 
1.4 million times a month in the UK. It offers menu 
amendments, invoicing, the ability to order consumables, 
and control of a restaurant’s online status, while also 
giving access to reviews and ratings, with a right of reply.

2016 also saw the launch of our restaurant partnership 
programme in the UK, using our scale to provide great 
products and services to our estate. Launching with 
Booker, the UK’s largest food wholesaler, we have also 
added offers covering soft drinks, card processing, wifi, 
broadband, motorbike insurance, business rates advice 
and finance funding. To deliver this, we have developed 
strong relationships with brands such as Coca-Cola, Sky. 
Global Payments and Funding Circle. We will continue 
to develop these offers throughout 2017. As these 
relationships and awareness of offers start to grow, 
we have seen partners making savings close to the 
level of the commission they pay to Just Eat.

“Executing on our proven business 
model remains our core objective, 
requiring an innovative mind-set 
and obsessive focus on getting 
the basics right every time.”

     Adrian Blair
  Chief Operating Officer 

Our field teams continue to take a data-driven 
approach with restaurants to help them grow their 
Just Eat business. In 2016 we also made substantial 
improvements to the way we generate incremental 
revenue via top-placement, and are encouraged by the 
76 per cent improvement in revenue. We are confident 
of further growth here in the year to come.

We exit 2016 with an extremely able cohort of 
country managers, leading strong local management 
teams. In 2017 we expect to optimise the team 
structure further with the appointment of a Managing 
Director of International Markets to oversee all 
international operations.

Just Eat offers Restaurant Partners and customers 
access to what is effectively the largest digital food 
court in every country where we operate. This makes 
the commercial case for branded restaurant operators 
to work with Just Eat extremely compelling. On an 
individual outlet basis we now work with all top six 
global food brands somewhere across our portfolio. 
We plan to deepen and expand our relationship with 
leading restaurant brands throughout 2017.

The consumer experience
We invest continuously in technology to meet the 
evolving needs of customers. This paid off in 2016 
with a 21 per cent reduction in the overall number 
of orders that required any kind of intervention, while 
an improvement in efficiency ensured that customer 
care service levels remained high throughout the year.

1.  On an Underlying EBITDA basis.

32

Annual Report & Accounts 2016This has been achieved by better contact centre 
technology. Our direction of travel is toward more 
shared services between markets, with customer 
care and restaurant operations increasingly being 
run from central capabilities.

The successful deployment of more than 10,000 
Orderpad devices across most of our markets, along 
with the increasing percentage of orders that receive 
‘order on its way’ notifications, resulted in fantastic 
feedback from both customers and restaurants. Over 
50 per cent of orders in the UK are now transmitted 
via the new devices, and we plan to accelerate this 
rollout globally in 2017. 

Adrian Blair
Chief Operating Officer

Marketing
Our marketing budgets are determined by rigorous 
analysis of market conditions underpinned by cohort 
data to drive customer growth, retention and frequency. 

We retain flexibility between how we deploy spend 
between markets and specific channels. During 
2016, globally we spent £91.2 million in marketing 
(2015: £64.0 million) and, as signalled at the half year 
results, this included the brand relaunch in the UK 
in September. 

Our scale enables us to offer Restaurant Partners 
unique insight and data, which in turn allows us to 
create co-marketing opportunities that drive more 
customers to them.

To celebrate the diversity of customers on our 
platform, we host annual Takeaway Awards in the 
UK, Ireland and Denmark. This initiative highlights 
the great work that our Restaurant Partners carry 
out during the year, and allows our customers to 
show their appreciation by voting for their favourites. 
This year we introduced several new categories to 
honour not just the food and restaurants, but the 
chefs and drivers who are all vital components of 
a successful food delivery service. 

In the UK, to showcase the breadth of cuisine available 
on our platform, we held our inaugural Food Fest in 
July, with a weekend of world class cuisine from some 
of the UK’s top restaurants, plus live entertainment 
and music. 

“Our new brand recognises what 
Just Eat has achieved so far, 
while setting the tone for where 
we want to go next.”

     Barnaby Dawe
  Chief Marketing Officer

Brand relaunch
During September, we relaunched the Just Eat brand 
in the UK with an exciting new vision supported by a 
new brand purpose. Following the UK launch, we are 
rolling out the new brand into our other markets over 
the next 18 months.

The vision – to create the world’s greatest food 
community – marks a different direction for the brand. 
Just Eat was one of the first companies to unite 
customers and restaurants in the food delivery space 
over 15 years ago. Today we bring together 17.6 million 
active users with 68,500 restaurants, processing 
orders worth £2.5 billion. 

Our new brand recognises what Just Eat has achieved 
so far, while setting the tone for where we want to go 
next – over the short, medium and longer term. It marks 
an evolution in our approach to meeting our customers’ 
evolving expectations and to the relationship we have 
with our Restaurant Partners.

Whilst we continue to drive channel shift from the 
telephone to ordering online or through the app, our 
new purpose – to make food discovery exciting for 
everyone – sits at the heart of everything we do. 
Food makes people happy, and we help our customers 
find more ways to enjoy their trusted favourites and 
discover new flavours.

Barnaby Dawe
Chief Marketing Officer

33

Strategic reportwww.justeatplc.com 
Committed to bringing  
people together
We have an outstanding team and our aim 
is to create the world’s greatest talent. 

We are passionate about supporting our growing teams 
empowering them to focus on providing excellent service 
to our customers and Restaurant Partners. 

Number of global employees 

2,373

Number of employees with five 
or more years’ service

141

>> Read more on how we have 
supported our people on  
pages 36 to 39

Big Hearted

 Just Eat is built on relationships with our customers,  
our Restaurant Partners and our people. 

“The prize money has 
allowed us to expand and 
has brought in many new 
customers. We are so glad 
to be working with 
Just Eat; they have been 
brilliant for our business.”

     Su Cheah
Owner, Chicken George, Best Takeaway in 
Britain, at the British Takeaway Awards 2016

Strategic reportOur people and community

People are at the heart 
of our business

“We are committed to bringing emerging 
talent into our business, as well as 
retaining and developing our existing 
colleagues, with the potential to be 
tomorrow’s leaders of Just Eat.”

Lisa Hillier
Chief People Officer

Big Hearted 
Just Eat is built on relationships with people. 
The many, the few, the you: every individual 
matters and we use every opportunity to 
make things personal and fair for everyone. 
We listen to understand, not just to reply. 
Respect comes as standard – for our 
customers, our Restaurant Partners and 
each other – and that is how we build 
positivity into all our relationships and 
create new ones.

Our culture is anchored in connecting 
our people with our vision of ‘creating 
the world’s greatest food community’ 
and being guided by our values in every 
decision we take. 

During 2016 we launched a Company-wide 
programme of activities to ensure that all 
of our employees understand our vision and 
values and how their role and local business 
plans fit into the overall Just Eat strategy.

Our people are what make 
Just Eat a great place to work. 
Attracting, developing and 
nurturing talent within the 
organisation is critical for 
our continued growth.

Just Eat’s organisational culture is important 
to everyone who works here. It embodies 
our passion for delivering excellent service 
to our customers, delivering value to our 
Restaurant Partners and providing an 
exciting, innovative and challenging 
environment for our employees.

We are focused on creating a sense 
of belonging and engagement for our 
employees. Our values – Razor Sharp, 
Big Hearted and Make Happy – are core 
to who we are as a business and sit at 
the heart of our brand, our employees, 
our customers and our relationships 
with our Restaurant Partners.

Make Happy
We live for the joy side of life. The right food 
for every moment. We cherish the love our 
Restaurant Partners put into their cooking. 
We are all about the enjoyment our customers 
get from eating. It is the smiles that make 
it worthwhile. What drives us is building 
more excitement, quality, fun and laughs 
into everyday food occasions, because 
food makes people happy.

Razor Sharp
Everything can be made better. With clear 
direction, a relentless attitude and non-stop 
innovation, we impact the things that matter 
most – more choice, fresh experiences 
and new connections. We focus on getting 
things done, at pace, and with a laser-like 
focus. All so that people and restaurants 
discover more of each other, and the bar is 
constantly raised for everyone.

36

Annual Report & Accounts 2016>> Find out more 
about our graduate 
and apprenticeship 
programme online

Reward 
During the year we introduced an annual 
performance-related bonus scheme to 
reward employees based on their personal 
and business performance. We also further 
enhanced our employee benefits introducing 
a core package with a focus on protecting 
the future, health and wellbeing and leisure 
and lifestyle. We have increased the Company 
contribution to employees’ pensions and 
extended our Sharesave Scheme in 2016 to 
additional Just Eat countries. This enables 
our employees to take a direct stake in the 
future success of the business.

Listening to our people 
We value our employees’ views on what it is 
like working at Just Eat. We ran an employee 
engagement survey in April 2016 and used 
the results to understand what we could do 
better as an employer and measure employee 
engagement. The survey was followed up with 
local action planning sessions to listen to 
ideas to drive improvement regarding the 
whole employee experience.

Developing great talent 
In 2016, we invested significantly in developing 
the talent we have across our global business. 
During the year, we offered numerous 
development opportunities to all employees 
based on key trends identified in individuals’ 
personal development plans. This included 
opportunities such as training courses run 
by external experts, coaching, mentoring, 
webinars, access to online learning resources 
and professional sponsorship.

We have also provided extensive support 
for all of our managers, from new manager 
development programmes all the way through 
to executive leadership development, ensuring 
they are well placed to drive and lead high 
performing, successful teams.

Hiring great talent 
We also supported our growth by hiring great 
talent across all of the Group’s locations, 
including the introduction of a graduate 
and apprenticeship programme. We hired 
13 graduates in September 2016 across 
Finance, Marketing, Technology, Business 
Insights, Sales and Operations. Following this 
year’s success, we are planning to expand 
the programme to 26 graduate hires in 2017. 

During the year, we were pleased to welcome 
Fernando Fanton as our Chief Product and 
Technology Officer and Paul Harrison as 
our Chief Financial Officer. We further 
strengthened our ANZ, Canadian and Swiss 
businesses with the appointment of three 
new country managers, the latter being an 
internal promotion.

Just Eat launched its 
first ever graduate 
programme in 2016. 
We recruited 13 highly 
talented individuals 
spanning six areas of 
our business and, after 
great success, we plan 
to recruit another 
26 graduates in 2017.

37

Strategic reportwww.justeatplc.com>> To find out 
more about GHG 
disclosure go to our 
Directors’ Report 
on page 142

Our people and community continued

Broadening our perspective 
Becoming a more diverse and inclusive 
business is integral to our future success. 
Our ambition is that our workforce reflects 
the diversity of our customer base and 
Restaurant Partners. Diversity of thought, 
experience and backgrounds at every level 
of the business are critical ingredients to 
innovation and making the best decisions to 
continue building a truly inclusive workplace. 
We are pleased to have met the Davies 
report recommendations in 2016 that at 
least 25 per cent of Board members should 
be female. However, we do recognise that 
further long-term succession planning 
is required to further address the gender 
imbalance at a senior management level. 
In 2016, we enhanced our paternity and 
maternity provisions, introduced a Senior 
Women’s Network and in 2017 will continue 
to support and develop our female leaders. 

In 2017 we will also build on our commitment 
to, and investment in, people who want 
to learn while they earn through extending 
our apprenticeship scheme in the UK. 

Our policy for the employment of disabled 
persons is to provide equal opportunities 
with other employees to train for and attain 
any position within the Group.

The environment 
We continued to make our business processes 
as environmentally friendly as possible. 
Examples include our use of office paper 
that has been made from agricultural waste, 
and lighting with automatic shut-off to 
reduce our carbon footprint. In addition, 
we continue to support the Fruitful Office 
campaign, which as well as providing 
healthier snacks for employees, directly 
results in new trees being planted.

This year we launched a Cycle Safe campaign in 
the UK, providing free hi-vis rucksack covers, 
hi-vis vests and bike lights to employees who 
choose to cycle to/from work. 

For our greenhouse gas disclosure, 
please refer to page 142.

Modern Slavery Act
The Board has approved a Modern Slavery 
Act Transparency Statement in compliance 
with section 54 of the Modern Slavery Act 
2015, which is available to view on the 
Company’s website: www.justeatplc.com.

Human rights
The Group has no specific policy in place 
regarding human rights; however, all 
employment policies and practices are 
equally applied to all employees, officers, 
consultants, volunteers, interns, and casual 
and agency workers.

Gender breakdown of our Board, senior management and all permanent employees 
at 31 December 2016:

Board membership

25% female

2

2016

2015

2014

1

1

Female 

Male 

Senior management1

All permanent employees

15% female

35% female

6

8

8

2016 6

2015

5

2014

4

33

30

27

2016

2015

823

1,550

708

1,096

2014

584

901

1.  We have defined our senior management to be the top two grading levels for roles within the global business. This is predominantly our 

Executive Team and their direct reports. 

38

Annual Report & Accounts 2016   “We are delighted that Just Eat has 
chosen to support our goals of 
addressing food surplus, reducing 
food poverty and social isolation 
by serving tasty, nutritious meals. 
Our shared belief in the importance 
of community makes this a great fit.”

        Mary McGrath
     Chief Executive, FoodCycle

Charitable partnerships
In 2016, we continued to work with our 
charitable partner Starlight, a charity which 
helps grant wishes for seriously and terminally 
ill children. A total of 91 per cent of funds 
raised by Starlight are allocated to charitable 
spending, an important factor for our 
continuing support.

Since our partnership began in 2014, Just Eat 
and its employees have helped to raise over 
£60,000 including funds matched by the 
Company towards granting wishes. During 
2016, we raised funds through many bake 
sales, team events, a pool tournament and 
football league, a Christmas raffle, IronMan 
Mallorca, Tough Mudder, an Olympic cycle 
challenge, climbing Mount Kilimanjaro and 
a London to Bristol bike ride. One employee 
successfully referred someone into the 
business and pledged to donate his referral 
fee, plus a technology team won a hackathon 
hosted by Microsoft in San Francisco, 
California, and generously donated their 
US$5,000 prize.

FoodCycle: a new charity partner for Just Eat
In 2016, as part of a review of our strategic 
approach to being a responsible business, 
we spent time identifying a charity partner 
that is aligned to our values and our business. 
This process identified FoodCycle, a 
UK charity that combines surplus food, 
volunteers and spare kitchen capacity to 
create tasty, nutritious meals for people 
at risk of food poverty and social isolation. 
It runs 29 community hubs across the UK, 
united by the simple idea that food waste 
and food poverty should not co-exist.

The partnership, which started informally 
in 2016, officially commenced at the start 
of 2017. 

The partnership will grow over time but will 
initially include opportunities for our employees 
to volunteer and use their skills to solve 
issues faced by the charity, activities to help 
our Restaurant Partners to reduce their food 
surplus, and a number of exciting events to 
raise funding to support FoodCycle’s ongoing 
work. To find out more about our new charity 
partner visit www.foodcycle.org.uk.

Looking ahead 
For 2017, our people, Restaurant Partners 
and customers continue to be at the heart 
of everything we do. We are committed to:

•  developing leaders with greater courage 
to think independently, innovate and lead;

•  evolving our culture and letting our 

values guide every decision we make;

•  combining our existing deep technical 
expertise with the skills we need to 
create new, market-leading products, 
services and experiences for our 
Restaurant Partners and customers;

•  developing talented people so that, 

through moves across products, markets 
and geographies, they have the agility, 
knowledge and collaborative skills to help 
Just Eat grow;

• 

rewarding and recognising performance;

•  helping our people to build their careers 
by improving how we highlight global 
opportunities and supporting them in 
thinking through their goals for their 
careers; and

•  providing opportunities for our people to 
learn and develop so they are better able 
to drive growth. 

Lisa Hillier
Chief People Officer

>> To find out more 
about our new 
charity partner visit 
www.foodcycle.org.uk

39

Strategic reportwww.justeatplc.comCorporate governance report

Corporate governance 
introduction

“ Our commitments to high standards 
of corporate governance and business 
integrity enable us to continue to set 
the tone as well as the direction of the 
management of the Group.”

   Dr John Hughes CBE, Hon DSc

  Chairman

>> Paul and Roisin’s 
backgrounds are 
included in their 
biographies on 
page 43

>> Paul and Roisin’s 
recruitment and 
induction processes 
are included in the 
Report of the 
Nomination 
Committee 
commencing 
on page 56

•  Non-executive Director appointment 
 We were also delighted to welcome 
Roisin Donnelly as an additional 
Independent Non-executive Director 
in October. Roisin’s invaluable skillset 
and experience have already enhanced 
the Board.

•  Acquisitions 

We reviewed, considered and approved 
important acquisitions by the Group in 
Spain, Italy, Mexico, Brazil, the UK and 
Canada. Most recently, on SkipTheDishes 
and the proposed acquisition of 
hungryhouse, this included full 
presentations to the Board in their early 
stages, updates as they progressed, 
as well as a specific Board meetings 
for their final approval.

•  Strategic consideration 

We received specific presentations from 
management throughout the year on other 
important strategic matters including 
technology, marketing, people and new 
developments in the Group. 

Corporate governance has 
always been important to us. 

It provides the structure within which 
the entrepreneurial drive in the Group can 
thrive. It enables the continued growth of 
the Group to be achieved on an ongoing 
basis in an environment that is both 
supportive and controlled. It ensures that 
shareholder value and stakeholder interests 
can be maximised in the long term. 

In my report last year, I noted that we would 
become fully compliant with all of the 
provisions of the UK Corporate Governance 
Code 2014 (the “Code”) during the year. 
This was achieved on 1 March 2016. 

This is an example of the importance the 
Group places on this area. Our commitment 
remains fundamental to how Just Eat operates. 
Our ethos of market leadership is as key 
to our corporate governance as it is to our 
business success. We will continue to evolve 
and develop our governance arrangements 
to ensure they remain appropriate for our 
ambitions for the business. We will also 
embrace the ongoing changes to the Code 
as these are introduced over the coming 
years. This will ensure that our governance 
continues to be appropriate for the future 
as well as the present. 

In 2016, there were a number of key corporate 
governance considerations in Just Eat:

•  CFO appointment 

Paul Harrison was appointed CFO in 
September following Mike Wroe’s decision 
to step down from the Board. During his 
eight years with Just Eat, Mike made an 
important contribution to the Group. 
Building on this, Paul has already made a 
substantial contribution to the continued 
development of Just Eat, drawing on 
his own wide experience in other high 
growth and technology companies. 

40

Annual Report & Accounts 2016 
These developments are part of our ongoing 
work to achieve best practice in corporate 
governance. We view this as a journey rather 
than a destination. In the same way as Just Eat 
continues to develop as a business, so we 
will continue to evolve as a Board and to 
develop our governance arrangements.

Our commitments to maintaining high 
standards of corporate governance and 
business integrity enable us to continue 
to set a positive tone for the direction of 
the management of the Group. I believe this 
will remain an important foundation of the 
Group as it continues to build shareholder 
value over the long term.

UK Code compliance
This Corporate Governance Report, including 
the sections that follow, sets out how the 
Group has applied the main principles of 
good governance contained in the Code. 
The Board considers that the Group moved 
to and continued with full compliance with 
the Code provisions that applied during the 
year from the Board changes on 1 March 2016. 

Until that time, the only provision of the Code 
with which the Group did not comply was 
Code provision B.1.2 which recommends 
that at least half the members of the Board, 
excluding the Chairman, should comprise 
Non-executive Directors determined by the 
Board to be independent. 

>> The UK Corporate 
Governance Code 
2014 can be accessed 
at www.frc.org.uk

When two of our then Directors who had 
been nominated by significant shareholders 
stepped down, the Group became fully 
compliant with this one remaining provision 
of the Code.

The UK Corporate Governance Code can be 
accessed at www.frc.org.uk.

Future development
I look forward to reporting to you next year 
on how we continue to develop and further 
strengthen our corporate governance in line 
with our plans for the future development of 
the Group. We view continuous improvement 
as being important for us as a Board, just as 
it is for our business.

On behalf of the Board

Dr John Hughes CBE, Hon DSc 
Chairman
6 March 2017

Later in this Corporate Governance Report:

1. 

2. 

3. 

4. 

5. 

 An introduction to our Board is given in the biographies 
of our Directors on the next pages.

 More detail on the role and activities of the Board starts 
on page 44. 

 Andrew Griffith, the Chairman of our Audit Committee, 
reports on its work commencing on page 51.

 John Hughes reports, in his role as Chairman of the 
Committee, on our Nomination Committee’s activities 
commencing on page 56.

 Gwyn Burr reports on the remuneration of our Directors 
in her capacity as Chairman of our Remuneration 
Committee, commencing on page 60.

41

www.justeatplc.comCorporate governanceOur Board

A diverse and effective leadership team

Each of our Directors brings valuable skills and experience 
that contribute to the effectiveness of the Board as a whole.

Dr John Hughes CBE, Hon DSc N
Non-executive Chairman (Chairman of the Nomination Committee) 
John joined as Chairman in December 2011. He has over 30 years’ 
experience leading complex, high technology businesses operating 
at a global level. This has included senior executive positions at Thales 
Group, Lucent Technologies and Hewlett Packard. John currently serves 
as Chairman of Spectris plc (a role from which he will retire in May 2017 
after nine years as Chairman) and was, until January 2016, Executive 
Chairman of Telecity Group plc. He also serves as a Non-executive 
Director of Equinix Inc and CSG Systems International Inc. John is an 
adviser to Strattam Capital and Oakley Advisory Limited. 

John holds a BSc in Electrical and Electronic Engineering from the 
University of Hertfordshire (formerly Hatfield Polytechnic) from which 
he was, in 2014, awarded an honorary Doctorate of Science in recognition 
of his contribution to the communications and technology sector 
and to the wider business community. He was awarded the CBE for 
services to international telecommunications in the Queen’s 2011 
New Year Honours List.

John will assume the role of Executive Chairman from 1 April until 
such time as a new CEO is found to replace David Buttress.

David Buttress 
Chief Executive Officer 
David joined Just Eat in March 2006 to launch its UK business, and 
was appointed Chief Executive Officer in January 2013. Beginning his 
career in 1998 with Coca-Cola Enterprises, David enjoyed a variety of 
senior sales roles and won the prestigious Account Manager of the 
Year award while managing Coca-Cola’s key UK restaurant customers. 
David holds a BA (Hons) degree in Law and Business from Middlesex 
University Business School. In 2014, David was named Entrepreneur 
of the Year at the Investor Allstars Awards, and was listed as one of 
the London Evening Standard’s top 1,000 influential people. In 2015 
he was named as one of Britain’s most influential people in the 
Debrett’s 500. David is also a Special Adviser at 83 North – 
a global venture capital firm.

David has notified his intention to step down from his role as 
Chief Executive Officer and has agreed then to serve a minimum 
one-year term as a Non-executive Director.

Andrew  
Griffith 
Senior Independent 
Non-executive 
Director 

Gwyn  
Burr 
Independent 
Non-executive 
Director 

42

David 
Buttress 
Chief 
Executive 
Officer 

Paul 
Harrison 
Chief Financial 
Officer 

Dr John 
Hughes CBE 
Non-executive 
Chairman 

Annual Report & Accounts 2016Paul Harrison 
Chief Financial Officer 
Appointed Chief Financial Officer and a Director on 26 September 2016, 
Paul was most recently at WANdisco plc, the Silicon Valley based 
London-listed software company where he was Chief Financial Officer 
since 2013. Previously, Paul served as Group Finance Director of FTSE 
100 international software company The Sage Group plc for 13 years, 
having been Financial Controller for three years. Prior to that, Paul 
held a number of senior positions at PricewaterhouseCoopers. Paul is 
also Non-executive Director at recruitment consultancy firm Hays plc 
and media company Ascential plc. Paul holds a BA (Hons) in Business 
Studies from Manchester Metropolitan University and is a Fellow of 
the Institute of Chartered Accountants in England and Wales (FCA).

Gwyn Burr A, R, N, I 
Independent Non-executive Director  
(Chairman of the Remuneration Committee) 
Gwyn was appointed a Director in March 2014. Gwyn is also 
Non-executive Director of Sainsbury’s Bank plc, Hammerson plc, 
DFS Furniture Holdings plc, Metro AG and Ingleby Farms & Forests ApS. 
From May 2005 to March 2013, Gwyn was Customer Director and a 
member of the operating board for J Sainsbury plc, with responsibility 
for brand, own brand customer service, corporate communications 
and corporate and social responsibility and also, from 2010, human 
resources. Gwyn holds a BSc in Economics and History from the 
University of Bradford. 

Frederic Coorevits S 
Non-executive Director 
Fred was appointed a Director in July 2009. Fred is an adviser for 
SM Trust, for which he has been working for more than ten years. 
He manages SM Trust’s portfolio of investments, which focuses on 
the areas of eCommerce and cloud computing. Prior to this, Fred 
worked as a Finance Director for i-spire plc and as a Senior Manager 
for PricewaterhouseCoopers transaction services in London. Fred 
holds a Masters in Business Administration and a Masters in 
Organic Chemistry from Louvain (Belgium).

Roisin Donnelly N, I 
Independent Non-executive Director 
Appointed a Director on 17 October 2016 and appointed to the 
Nomination Committee on 22 February 2017. Roisin has had a 30-year 
career building market-leading brands with Procter & Gamble in the UK, 
EMEA, US and global roles. Most recently, she was CMO for Northern 
Europe leading six countries. Roisin is an experienced digital leader. 
She has experience in acquisitions, divestitures and business turnaround. 
She is a Non-executive Director of Bourne Leisure and a Council Member 
of the Advertising Standards Authority. She has received awards including 
Marketer of the Year and Advertising Age Woman to Watch. Roisin 
graduated from the University of Glasgow MA (Hons) and is an 
Honorary Fellow of the Marketing Society.

Andrew Griffith A, R, N, I 
Senior Independent Non-executive Director  
(Chairman of the Audit Committee) 
Andrew was appointed a Director in March 2014. Andrew has served 
as Chief Financial Officer of Sky plc since April 2008. In addition to this 
role, he was appointed as Group Chief Operating Officer in March 2016 
and is responsible for the Sky group’s overall future growth plans 
as well as the group’s advertising businesses across Europe. Andrew 
joined Sky in 1999 from Rothschild Group, the investment banking 
organisation, where he provided financial and strategic advice to 
corporate clients in the technology, media and telecommunications 
sector. He is a Trustee of Riverside Studios in West London, a registered 
charity. Andrew holds a degree in Law from The University of Nottingham 
and is a qualified Chartered Accountant. 

Diego Oliva A, R, N, I 
Independent Non-executive Director 
Diego was appointed a Director in September 2015. Diego has extensive 
experience in global leadership roles in the technology sector, having 
spent six years as Regional Director of EMEA at Facebook. He is currently 
co-founder and Executive Chairman of Glue, a smart home company. 
Diego also serves as Limited Partner and Adviser at Earlybird Venture 
Capital, White Star Capital and Wamda Capital, VC funds. Diego holds 
postgraduate degrees from Harvard Business School, Stockholm University 
and IE Business School and received a Bachelor’s degree in Economics 
from Tec de Monterrey.

A:  Audit Committee 
N:  Nomination Committee  
R:  Remuneration Committee 
I: 
S:  Nominee of a major shareholder

Independent Non-executive Director  

Diego  
Oliva 
Independent 
Non-executive 
Director 

Roisin 
Donnelly 
Independent 
Non-executive 
Director 

Frederic 
Coorevits 
Non-executive 
Director 

43

www.justeatplc.comCorporate governanceReport of the Board

“Our Board leads the Group at 
the highest level. Our principal 
aim is to ensure ongoing 
generation of long-term value 
for the Group’s shareholders 
and other stakeholders.”

     Dr John Hughes CBE, Hon DSc
  Chairman

Board composition

Chairman

Total Board  
members

8

Executive 
Directors

Non-independent 
Non-executive 
Director

Independent 
Non-executive 
Director (female)

Independent 
Non-executive 
Director (male)

44

Our Board provides leadership to 
the Group by setting and monitoring 
the implementation of its strategy. 

We ensure that the Group has appropriate people, 
financial and other resources for this. With our 
standing Committees, we oversee controls, risk 
management and senior remuneration. We also lead 
the cultural tone for the Group – the Group-wide 
enthusiasm which has always been a key part of our 
success. Our aim is to maximise value for shareholders 
and other stakeholders over the long term. 

This section of the Governance Report summarises 
the role and activities of our Board and is followed 
by specific reports from our Nomination, Audit and 
Remuneration Committees.

Membership of the Board
The Board currently has eight members:

•  myself, John Hughes, as Non-executive Chairman;

• 

• 

two Executive Directors, David Buttress 
(Chief Executive Officer) and Paul Harrison 
(Chief Financial Officer);

four Independent Non-executive Directors, 
Gwyn Burr, Roisin Donnelly, Andrew Griffith 
and Diego Oliva; and

•  one Non-independent Non-executive Director, 

Frederic Coorevits, who was nominated by a major 
shareholder and has served since before the 
Company’s IPO.

For the purposes of assessing compliance with 
the Code, the Board considers that Gwyn Burr, 
Roisin Donnelly, Andrew Griffith and Diego Oliva 
are independent of management and free from any 
business or other relationship that could materially 
interfere with the exercise of their judgement. 
The Board also considers that I, as Chairman 
of the Company, was independent at the time 
of my appointment.

We had until 1 March two additional Non-executive 
Directors, Benjamin Holmes and Michael Risman, who 
were nominated by significant shareholders and were 
therefore not considered to be independent for the 
purposes of the Code. Their stepping down from the 
Board on 1 March 2016 resulted in full compliance 
with this remaining provision of the Code.

>> Further details of our current Directors 
are provided on pages 42 and 43

Annual Report & Accounts 2016Key matters considered at each main meeting  
of the Board during the year included:

February

 – Ongoing development of the Group’s 

April

2016

mobile functionality.

 – Review of potential developments in the 

market and how the Group was addressing 
these where appropriate.

 – Review and approval of 2015 annual results 
including announcement and Annual Report.

 – Approval and finalisation of the notice of AGM 

including reappointment of Directors as 
recommended by the Nomination Committee.

 – Detailed presentation on people plans 

in the Group.

 – Review of the Group’s brand strategy.

 – Review of M&A opportunities.

 – Post-acquisition review of Menulog.

 – Agreement of actions following on from 

the Board evaluation. 

 – Presentation by the external facilitator 

>> Board evaluation commented on page 58

of the Board’s evaluation.

June

 – Review of M&A opportunities.

 – Product innovation review.

 – Consideration of the potential appointment 
of Paul Harrison as CFO and delegation of 
authority to finalise.

December (two meetings)

 – Consideration and approval of the proposed 
increase of the Group’s financing facilities.

 – Review and approval of the acquisition 

of SkipTheDishes.

 – Review and approval of the proposed 

acquisition of hungryhouse.

 – Review and approval of the Group budget 

for 2017.

 – Review of our Menulog business.

 – Review and approval of updates and 
procedures in relation to the Modern 
Slavery Act.

July

 – Review of forecast for the second half of the year.

 – Review and approval of half year results.

October

 – Initial reviews of potential acquisitions 
of hungryhouse and SkipTheDishes.

 – Review of strategic technology investments.

 – Detailed review of marketing led by the 

Chief Marketing Officer.

 – Approval to proceed with appointment 
of Roisin Donnelly as an Independent 
Non-executive Director.

At every main meeting, the Board also reviews:

 – Report from the CEO.

 – Report from the CFO.

 – Minutes and actions from previous meetings.

 – Confirmation of there being no Director conflicts.

 – Investor relations update.

 – Reports from the Board Committees.

45

www.justeatplc.comCorporate governanceReport of the Board continued

Membership of the Board continued
The diversity of our Directors provides the Board with 
a depth and range of experience of both the Group’s 
business and of other international businesses, 
including other publicly listed companies. This enables 
high quality, diverse and relevant input into Board 
discussions, enriching debates and allowing carefully 
considered judgements to be reached, consensus 
to be arrived at and decisions then taken.

We provide both support and constructive challenge to 
management in the review of proposals. This is achieved 
by the monitoring of performance and in the targeting 
of achievement of the Group’s aims, over both the 
shorter and longer terms.

All our Directors have a deep interest in ensuring the 
Group achieves its long-term objectives. They all devote 
sufficient time and attention to their Board duties and 
responsibilities and take collective responsibility for 
the Board’s performance. A proper balance of influence 
is preserved without any one individual, or separate 
groups of people, having unfettered decision-making 
powers. All the Non-executive Directors bring valuable 
business acumen to bear on the Board’s deliberations 
and decision-making process. We believe there is an 
excellent balance of skills and experience represented 
on the Board enabling the effective and successful 
management of the Company and its business. 

The Board is confident that its membership is 
appropriate for this stage in the Group’s development 
and is continuing to pursue Board development 
for the future. 

Board and Committee meetings
The Board meets at regular intervals through the year 
both at meetings scheduled as part of its annual 
corporate calendar and other meetings as required 
for specific matters. At these meetings, it reviews:

•  business performance;

•  operational matters of particular note for 

the Board;

•  strategic considerations;

•  activities in the Group’s industry and any potential 

acquisition opportunities;

•  shareholder communications and feedback;

• 

reports of proceedings of Board Committees; and

•  progress against previously agreed actions.

In addition to our Executive Directors, members 
of senior management are regularly invited to present 
relevant matters to the Board. Executive Directors and 
members of management may also attend and present 
at Committee meetings where appropriate, at the 
invitation of the respective Committee Chairman.

Role of the Board 
Key activities of our Board include the following:

Agrees the Group’s strategic aims after considering 
recommendations from the Executive Directors.

Aims to ensure that the Group has the necessary 
financial strength and human resources in place 
to pursue the agreed strategy.

This includes regular reviews of the financial performance and 
requirements of the Group, presented by the CFO, along with 
regular updates from the CEO. Periodically, it also includes 
presentations from the Chief People Officer on plans for 
the ongoing development of the management team in 
the context of the growth of the Group.

The Group’s Chief People Officer also gives regular 
presentations to the Remuneration Committee.

Reviews of Executive management is led by the 
Nomination Committee with the CEO.

The Board reviews matters of strategic importance at each 
of its main meetings. This is usually done in the context 
of a presentation on a specific matter of strategic interest 
by a member of senior management. 

In the past year, this has included:

•  consideration of the ongoing development of both 

the consumer and restaurant experience;

•  consideration of development of the Group’s 

brand strategy; and

•  review and approval of acquisitions and other new 

business opportunities such as with the SkipTheDishes 
and proposed hungryhouse acquisitions. 

Non-executive Directors constructively challenge matters 
when they feel appropriate as part of the Board as a whole 
reaching an overall consensus in its decision-making process. 
As a key part of its debates, the Board reviews and seeks to 
identify risks at a strategic level.

46

Annual Report & Accounts 2016Directors have the right to request that any concerns 
they may have are recorded in the appropriate Board 
or Committee minutes (although no such requests 
were made in 2016). Minutes are circulated for 
comment by all Directors before being formally 
approved at the next relevant meeting.

Support to Directors 
The Directors have unrestricted access to the Group’s 
management and advisers. They also have the opportunity 
to visit the Company’s operations. When new Directors 
are appointed, they receive a comprehensive induction 
facilitated by the Company Secretary. This induction 
includes meetings with key members of management, 
together with briefings on the Group’s business, its 
industry and public company duties generally. Access 
to ongoing training is also available to the Directors 
as required. 

All Directors also have access to the advice and 
services of the Company Secretary, who acts as 
Secretary to the Board and each of its Committees. 
The Company Secretary reports to and advises 
the Committees directly through their Chairmen on 
compliance with Board and Committee procedures 
and applicable laws and regulations on governance 
matters. Directors are also able to take external advice 
at the expense of the Company, should they feel this 
is necessary.

>> An outline of 
Roisin Donnelly’s 
induction is on 
page 59

New Director induction

Overview

The Chairman, supported by the Company Secretary, 
is responsible for ensuring that new Directors have 
a thorough and appropriate induction. 

Each newly appointed Director has participated in 
a structured induction programme and has received 
a comprehensive suite of resources providing detailed 
information on the Company. 

Each induction has been based on the individual Director’s 
requirements and included meetings with 
relevant Directors, employees and external advisers to 
ensure that each new Director understands the Company’s 
governance structure.

Objective

To provide our new Directors with the resources they need 
in order to be able to maximise their effectiveness in the 
shortest time practicable. 

Induction process

•  Provision of resources 
including papers and 
minutes from previous 
Board meetings and 
key corporate 
governance policies.

•  Business briefings with 
the Executive Directors 
and the Chairman.

•   Meetings with members 
of the Executive team 
and senior management.

•  Meetings with external 
advisers, as appropriate 
to the role.

•  Opportunity to visit 

different Group sites and 
attend Company events. 

Reviews Group performance 
against the agreed strategy 
and considers any variations 
that may become appropriate 
to this strategy.

The Board reviews the operational 
development of the Group and 
its markets to ensure its strategy 
remains appropriate. It considers 
and decides upon any adjustments 
that may improve this.

Sets the tone as well as 
oversees implementation 
of the Group’s values 
and standards.

Where appropriate, works with 
the operating management to 
assist in the achievement of 
the strategy.

Directors have open and constructive 
relationships with members of senior 
management who can draw on their 
wide business experience outside as 
well as within Board meetings.

The Board leads the Group in a way 
that is intended to maximise business 
integrity. This enables the Group’s 
people and other stakeholders to 
operate in a transparent and ethical 
as well as entrepreneurial way. This 
is an important part of ensuring the 
long-term success of the Group. 
It is supplemented by more detailed 
reviews of specific areas by the 
Board’s standing Committees.

47

www.justeatplc.comCorporate governanceReport of the Board continued

Governance calendar for 2016
The overall calendar of meetings of the Board and its Committees for 2016 is shown below:

Full report

Jan

Feb Mar

Apr May

Jun

Jul

Aug

Sep

Oct Nov

Dec

Board (main meetings)

Board (conference calls)

Audit Committee

Nomination Committee

Remuneration Committee

AGM

p45

p45

p52

p57

p61

Specific calendars for the Board and its Committees are shown in their individual reports within this review.

Attendance at meetings
The attendance of current Board and Committee members at meetings and calls, as compared with the number 
of meetings held, is shown below:

Board 

Audit

Remuneration4

Nomination

Attendance

John Hughes

David Buttress

Paul Harrison2

Gwyn Burr

Frederic Coorevits

Roisin Donnelly3

Andrew Griffith

Diego Oliva

Mike Wroe5

Key:

1

1

1

1

100%

100%

100%

100%

100%

100%

94%

94%

100%

  Board (seven meetings) 

  Remuneration Committee (four meetings)4

  Board or Committee member not present

  Audit Committee (three meetings) 

  Nomination Committee (four meetings)

   Non-Committee member invited to attend some  
or all of a meeting (although not any part of a 
Remuneration Committee meeting at which their 
own remuneration was decided)

1.  Denotes Chairman status. 

2.  Appointed to the Board on 26 September 2016.

3.  Appointed to the Board on 17 October 2016.

4.  Directors do not attend meetings of the Remuneration Committee when the Committee is deciding matters in relation to their own Remuneration.

5.   Mike Wroe attended all Board and Audit Committee meetings until he stepped down from the Board on 26 September 2016. 

Where a Director is unable to attend a particular meeting, full documentation for the meeting is issued to 
them, their views are sought in advance and briefings are provided subsequent to the meeting as appropriate.

All Directors on the Board at the time attended the AGM. 

There was only one Board meeting held during the year before Benjamin Holmes and Michael Risman stepped 
down from the Board on 1 March 2016. Benjamin Holmes attended part of this meeting whereas Michael Risman 
did not.

48

Annual Report & Accounts 2016 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Division of responsibilities
Whilst the Directors take collective responsibility for the management of the Group, the effective operation 
of the Board benefits from a clarity of responsibilities. Key elements of this are set out below:

The Board

The Board has a formal schedule of matters specifically reserved for its or its Committees’ decision 
which include:

•  Group strategy, which is 

reviewed by the Board and 
management regularly during 
the year;

•  internal controls and risk 
management, which are 
reviewed regularly by the Audit 
Committee;

•  Board structure, composition 

and succession planning, which 
are handled in more detail by the 
Nomination Committee;

•  the Group’s business plan and 

annual operating budget;

•  major investments, acquisitions 
and capital projects, in which 
the Board monitors their 
subsequent performance;

•  accounting policies, which are 
reviewed in detail by the Audit 
Committee;

•  shareholder communications, 
such as announcements of 
results, this Annual Report and 
the accompanying notice of AGM 
to shareholders;

•  Executive remuneration policy 
and the remuneration of the 
Chairman, which are determined 
by the Remuneration 
Committee; and

•  the remuneration of the 
Non-executive Directors.

Subject to such reserved matters, and any other matters which the Board determines are appropriate for its 
specific decision as they arise, authority for the operation of the Group is delegated to Executive and other 
management within a system of defined authority limits. The matters reserved for the Board’s decision are 
reviewed periodically and updated as considered appropriate.

Another important aspect of the division of responsibilities in any listed company is between the roles of the 
Chairman and the CEO. In Just Eat, these roles are separate and distinct with a clear division of responsibilities 
at the head of the Company established, agreed and set out in writing:

Chairman

Chief Executive Officer

Senior Independent Director

The Chairman is primarily 
responsible for managing the 
Board, facilitating the effective 
contribution of all Directors, and 
ensuring satisfactory dialogue 
with shareholders and that all 
Board members are aware of the 
views of major shareholders.

The CEO, together with the CFO, 
has been delegated appropriate 
responsibilities and authorities for 
the effective leadership of the 
senior management team and for 
the day-to-day running of the 
business, for carrying out the 
agreed strategy and for 
implementing specific Board 
decisions relating to the 
Group’s operations.

Standing Board Committees

In addition, Andrew Griffith, the 
Senior Independent Director, 
is available to the other 
Non-executive Directors and 
shareholders, either individually 
or collectively, should they wish 
to discuss matters of concern in 
an alternative forum.

In addition, certain matters have been delegated to three principal Board Committees within clearly 
defined terms of reference. These remits, together with the composition of each Committee, are 
reviewed periodically. 

The current terms of reference for the Audit, Remuneration and Nomination Committees are available 
on the Company’s website at www.justeatplc.com.

Audit Committee

Nomination Committee

Remuneration Committee

>> A summary of the role of the Audit 
Committee is included on page 51

>> A summary of the role of the 
Nomination Committee is included on 
page 56

>> A summary of the key matters the 
Remuneration Committee consider 
is included on page 61

49

www.justeatplc.comCorporate governanceReport of the Board continued

Directors’ tenure (as of 6 March 2017)

Appointment date

IPO April 2014

2015

2016

2017

Tenure

John Hughes

15/12/2011

David Buttress

09/07/2013

Paul Harrison

Gwyn Burr

26/09/2016

12/03/2014

Frederic Coorevits

10/07/2009

Roisin Donnelly

17/10/2016

Andrew Griffith

12/03/2014

Diego Oliva

24/09/2015

Chairman

Executive Director

Non-executive Director

3 years since IPO

3 years since pre-IPO

0–1 years

3 years (since pre-IPO)

3 years (since pre-IPO)

0–1 years

3 years (since pre-IPO)

2 years

Shareholder relations
The Board is committed to ensuring that we maintain 
good communications with existing and potential 
shareholders based on the mutual understanding 
of the Company’s objectives. A comprehensive investor 
relations programme underpins this commitment. 
The Chairman, the Chief Executive Officer and 
the Chief Financial Officer regularly engage with 
institutional shareholders in order to develop an 
understanding of their views, which is communicated 
back to, and discussed with, the Board.

Presentations given to analysts and investors covering 
the annual and interim results, along with all results 
and other regulatory announcements as well as 
further information for investors, are included on the 
investor relations section of the Company’s website 
at www.justeatplc.com. Additional shareholder 
information is also set out inside the back cover.

Shareholders are able to contact the Company through 
the Company Secretary or Head of Investor Relations 
at the Company’s registered office, listed at the end 
of this report.

Our Senior Independent Director, Andrew Griffith, serves 
as an additional point of contact for shareholders should 
they feel that any concerns are not being addressed 
properly through the normal channels. He may be 
contacted through the Company Secretary.

Disclosures in respect of the DTR requirements 
under DTR 7.2.6 are given in the Directors’ Report 
on pages 139 to 143 and are included in this section 
of the report by reference.

Annual General Meeting
All shareholders are encouraged to attend, and have 
the opportunity to ask questions at the Company’s 
AGM and at any other times by contacting the 
Company. As well as the Chairman, the CEO and 
the CFO, the Chairmen of the Audit, Nomination 
and Remuneration Committees will be available 
at the AGM to answer questions relating to the 
responsibilities of those Committees.

The Notice convening the 2017 AGM, to be held on 
27 April 2017, will be issued along with this Annual 
Report to the shareholders at least 20 working days in 
advance of the meeting. This will provide shareholders 
with the appropriate time, as set out in the Code, to 
consider matters. Separate resolutions will be proposed 
on each substantially separate matter. The results of 
the proxy votes on each resolution will be collated 
independently by the Company’s registrar and will 
be published on the Company’s website after 
the meeting.

Dr John Hughes CBE, Hon DSc 
Chairman
6 March 2017

50

Annual Report & Accounts 2016Report of the Audit Committee

“As the Audit Committee, 
we assist the Board in its 
oversight and monitoring of 
financial reporting, internal 
control and risk management.”

  Andrew Griffith
  Chairman, Audit Committee

Role and activities
We met three times as a Committee during the year. 
The Chief Financial Officer and senior representatives 
of the financial management team also attend meetings 
as do representatives of the external auditor and the 
internal auditor. The Committee also meets privately 
with the external auditor at least once per year. 
Key matters covered within the Committee’s remit 
include review of:

• 

• 

• 

• 

• 

the independence, objectivity and effectiveness 
of the external auditor;

the remuneration and proposed reappointment 
of the external auditor;

the plans for and outcome of the preparation and 
review of the Group’s half year results and audit 
of the full year accounts including presentations 
from both management and the external auditor;

the integrity of the financial statements of the 
Company and any formal announcements relating 
to the Company’s financial performance; 

the Group’s accounting policies, significant 
judgements and estimates;

We review those areas under our 
remit with management, internal 
and external auditors, as appropriate. 
This report summarises our membership 
and activities during 2016.

• 

the Group’s system of risk management;

•  oversight of Group tax activities;

• 

the Group’s material legal matters; 

•  key internal policies including data protection, 

anti-bribery and related policies and 
whistleblowing arrangements;

Membership
The Committee comprises three Independent 
Non-executive Directors, Gwyn Burr, Diego Oliva 
and myself (Andrew Griffith) as its Chairman. All our 
members have relevant sector competence to fulfil 
their roles. Through my external position as CFO 
of a FTSE 100 Company, I have both current and 
relevant financial experience.

>> Further 
biographic details 
are set out on 
pages 42 to 43

• 

the continued development of the Group’s internal 
audit function, which reports directly to the 
Committee, and establishing control and risk 
management procedures;

• 

the disclosures regarding risk, going concern 
and the viability statement; and

•  whether this Annual Report taken as a whole 
provides a fair, balanced and understandable 
assessment of the Group’s position and prospects 
and whether it provides the necessary information to 
assess the Group’s performance, business model and 
strategy, the ultimate decision on which is taken 
by the Board.

Prior to approval of the Annual Report, the Committee, 
and all other Board members, receive a paper detailing 
those steps taken by management to ensure 
the report meets the fair, balanced and 
understandable requirement.

51

www.justeatplc.comCorporate governanceReport of the Audit Committee continued

Key matters considered at each main meeting of  
the Audit Committee during the year included:

2016

February

 – Analysis of 2015 full year results.

 – Review of 2015 full year results by the 

external auditor. 

July

 – Review of the Group’s Annual Report for 
2015 and recommendation to the Board.

 – Analysis of 2016 half year results.

 – Review of half year results by the external 

 – Assessment of performance and effectiveness 

auditor.

of 2015 audit against the audit plan.

November

 – Review of 2016 half year results announcement 

and recommendation to the Board.

 – Discussion and examination of 2016 audit 

 – Consideration of hedging and taxation matters.

plan with the external auditor.

 – Review and approval of 2017 internal audit plan.

 – Assessment of risk management including 

 – Presentation and discussion on 

information security.

 – Interim update on the external audit including 

independence of the external auditor.

 – Plans for future external audit partner rotation.

in relation to Brexit.

At every main meeting, the Audit Committee also reviews:

 – Report of the CFO.

 – Report of internal audits.

 – Report of the external auditor.

 – Minutes and actions from previous meetings.

 – Review of risk management and internal controls.

We also receive drafts of the Annual Report and financial 
statements in sufficient time ahead of signing, to 
enable us to challenge the narrative and disclosures 
where required. 

The Committee also met privately with the external 
auditor prior to its recommendation to the Board on 
approval of this Annual Report.

Significant issues
Prior to each meeting of the Audit Committee 
at which they are to be considered, management 
produces a paper providing details of any significant 
accounting, tax, compliance and legal matters. 
Members of management are also invited to attend 
these meetings where further guidance is required. 
The Group’s critical accounting judgements, are 
included within Note 40 to the financial statements. 
The risks the Audit Committee considers to be 
significant for the 2016 Annual Report are disclosed 
on the following page.

52

Annual Report & Accounts 2016Significant issues the Committee has considered

How the issue was addressed

Business combinations
There were a number of changes to the 
Group structure during the year, which 
included several acquisitions. As detailed 
in Note 31, the total cash consideration 
paid during the year was £159.7 million, 
which resulted in an increase in the 
Group’s goodwill (£181.2 million) and 
acquired intangible assets 
(£26.3 million).

Potential impairment of goodwill 
and intangible assets
At December 2016, the Group 
had goodwill balances totalling 
£725.2 million and other intangible 
assets totalling £103.4 million.

Global tax environment
Just Eat aims to responsibly manage all 
taxes and tax risks that arise across the 
Group, in order to provide a competitive, 
responsible and sustainable outcome 
in the interests of all stakeholders.  
Just Eat aims to pay the right amount 
of tax, in the right place at the right 
time by complying with all relevant 
tax legislation in all Group entities.

However, given the geographical spread 
of the Group’s operations and the varied, 
increasingly complex nature of local 
and global tax rules (e.g. OECD’s BEPS 
Actions, EU Commission reforms, State 
Aid investigations), there is a greater 
uncertainty around the interpretation 
of such tax law and we recognise 
there is an increased risk and level of 
uncertainty around judgements made 
by management in the reporting of tax 
in the ordinary course of business, 
which may be subject to final decisions 
taken by various tax authorities.

Valuations of the acquired intangible assets of La Nevera Roja, PizzaBo/
hellofood Italy and hellofood Mexico were performed by external valuation 
experts. Management determined this was appropriate due to the size 
and complexity of these acquisitions.

Due to the SkipTheDishes acquisition only completing in December 2016, the 
valuation of the acquired intangible assets has been determined by management 
on a provisional basis. External valuation experts will be engaged to provide 
finalised values in 2017.

Valuation and accounting papers prepared by management and external 
valuation experts were reviewed and considered appropriate by the Audit 
Committee. To confirm that the valuations and accounting treatments 
adopted are appropriate, this included consideration of the following:

•  cash flows and discount rates used in the business valuations;

•  models and key inputs used in the intangible assets valuations including 

expected useful lives;

•   fair value adjustments made by management to arrive at the fair values 

of the assets and liabilities acquired; and

•   the approach taken to identify acquired intangible assets.

Impairment reviews have been performed by management on the Group’s 
cash-generating units (“CGUs”) to which goodwill and other intangible assets 
have been allocated. The cash flow forecasts used were based on the budgets 
approved by the Board together with assumed growth rates thereafter. The 
key assumptions around future growth rates and discount rates used were 
reviewed and considered by the Audit Committee. In addition, the Committee 
reviewed management’s sensitivity analyses regarding these assumptions.

Please refer to Note 13 of the financial statements for further information.

The Committee reviewed the Group’s approach to taxation.

Management continually monitor the status of tax risks and relevant 
legislative changes and update the Committee at the half and full year.

Taxation issues were discussed with senior management and a report 
prepared by Group Tax outlining key tax risks and relevant legislative changes 
was reviewed.

The tax positions and key judgements made within the Group were reviewed 
and challenged by the Committee to ensure that the Group’s effective tax 
rate, tax provisions and the recognition of deferred tax assets and liabilities 
were appropriate. 

The Committee considered the Group’s enhanced disclosures recognising 
that the Financial Reporting Council has been undertaking a thematic review 
in this area.

The Committee were satisfied with the Group’s approach to tax, the amounts 
reported and that Group tax issues were being efficiently monitored and 
dealt with appropriately. They note that changes in the global tax landscape 
mean that the Group must continue to work on its ability to respond quickly 
to the enhanced global reporting requirements over the next few years.

53

www.justeatplc.comCorporate governanceReport of the Audit Committee continued

Internal controls and risk management environment
The Board is ultimately responsible for the operation of an effective system of internal control and risk 
management appropriate to the business.

A review of the Group’s principal risks and how it manages them is presented on pages 20 to 23. 

The Company has complied with the FRC’s Guidance on Risk Management, Internal Control and Related Financial 
and Business Reporting, as applicable, throughout the period and up to the date on which these financial statements 
were approved. Day-to-day operating and financial responsibility rests with senior management and performance 
is closely monitored on a monthly basis.

Internal control environment

The following key elements comprise 
the internal control environment which 
has been designed to identify, evaluate 
and manage, rather than eliminate, the 
risks faced by the Group in seeking to 
achieve its business objectives and 
ensure accurate and timely reporting 
of financial data for the Company and 
the Group:

•  an appropriate organisational structure with clear lines of responsibility;

•  a comprehensive annual strategic and business planning process;

•  systems of control procedures and delegated authorities which operate 
within defined guidelines and approval limits for capital and operating 
expenditure and other key business transactions and decisions;

•  a robust financial control, budgeting and rolling forecast system, which 

includes regular monitoring, variance analysis, key performance indicator 
reviews and risk and opportunity assessments at Board level;

•  procedures by which the Group’s consolidated financial statements are 

prepared, which are monitored and maintained through the use of internal 
control frameworks addressing key financial reporting risks arising from 
changes in the business or accounting standards;

•  an experienced and commercially focused legal function that supports the 

Group’s operational and technical functions;

•  established policies and procedures setting out expected standards of 

integrity and ethical standards which reinforce the need for all employees 
to adhere to all legal and regulatory requirements; and

•  an experienced and qualified finance function which regularly assesses  

the possible financial impact of the risks facing the Group.

Internal audit plan
The Committee agreed the internal audit plan to be 
undertaken prior to the commencement of the year. 
At each Committee meeting, the progress of the 
internal audit plan has been reviewed to ensure 
that it is in line with the Committee’s expectations. 
The plan was approved to ensure that there was 
appropriate coverage of the internal control environment, 
strategic priorities and key risks identified by the Board.

During the year, the audit plan was amended so that 
additional areas were added to the plan based on the 
changes that gave rise to increased levels of risk. 
These changes to the previously agreed audit plan 
were approved by the Committee.

The Head of Internal Audit provides updates to the 
Committee at each meeting summarising the internal 
audit findings and the progress made against agreed 
actions from previous audits. Detailed updates on specific 
audits are provided at the request of the Committee.

How we manage risk
The Company has a robust risk management process that 
follows a sequence of risk identification, assessment 
of probability and impact, and assigns an owner to 
manage mitigation activities. A register is kept of all 
corporate risks and is monitored by senior management 
and reported to the Audit Committee. Throughout the 
period of review, the risk register and the methodology 
applied is the subject of continuous review by senior 
management and is updated to reflect new and 
developing areas which might impact business strategy.

54

Annual Report & Accounts 2016The Audit Committee actively reviews the risk register 
and assesses the actions being taken by senior 
management to monitor and mitigate the risks. 
Those risks which are considered to be the principal 
risks of the Group are presented on pages 20 to 23.

Review of effectiveness
The Audit Committee, on behalf of the Board, reviews 
the effectiveness of the internal control systems and 
the risk management processes on an ongoing basis. 
This process was in place throughout the year and 
post-year end to include the date of approval of the 
Annual Report. At each meeting, the Audit Committee 
receives a paper from management detailing any 
whistleblowing activity, any fraud identified and any 
other issue deemed to be significant. An internal audit 
update is also presented, detailing the scope of work 
performed and findings, along with implementation 
of any previous recommendations. The Committee 
has not identified, nor been advised of, any failings 
or weaknesses that it has determined to be significant.

Independence and performance of the auditor 
The Audit Committee has set a policy which is intended 
to maintain the independence and integrity of the 
Company’s auditor when acting as auditor of the 
Group’s accounts. The policy governs the provision 
of audit, audit-related assurance and non-audit 
services provided by the auditor and, in summary, 
requires approval by the Committee for all projects 
with an expected cost in excess of £50,000.

During the year, the audit-related assurance services 
provided by the auditor to the Group mainly comprised 
the review of the half year results. Other services 
performed by the auditor in 2016 related mainly 
to tax compliance and advisory services.

The fees paid for the non-audit services during the 
year represented 25 per cent of the fees paid for the 
statutory audit and audit-related assurance services 
together. Further details of these amounts are 
included in Note 8 of the financial statements.

The Company complies with applicable rules in 
relation to non-audit fees to the auditor.

The external auditor is not permitted to provide internal 
auditor services to the Group. PwC has continued to 
be the co-sponsor for our internal audit work. 

Before any former employee of the external or internal 
audit team may be employed by the Group, careful 
consideration must be given as to whether the 
independence of the auditor will be adversely affected, 
and approval of the Audit Committee is required. 
This particular circumstance has not arisen in the 
past year. The auditor is required regularly to report 
on and confirm its independence in its role.

Deloitte was appointed as the Group’s auditor in 2009 
and the most recent partner rotation took place in 2013. 
The Committee confirms compliance with the provisions 
of the Statutory Audit Services for Large Companies 
Market Investigation (Mandatory Use of Competitive 
Tender Processes and Audit Committee Responsibilities) 
Order 2014, as published by the UK Competition and 
Markets Authority ("CMA"). The Group will put the 
external audit out to tender to meet these requirements. 
A tender is not currently proposed for the coming 
financial year as it continues to be a period of significant 
growth in which the Company benefits from continuity. 
The Audit Committee will keep this under review, in 
light of ongoing consultations by the CMA and the 
Financial Reporting Council.

On behalf of the Audit Committee

Andrew Griffith
Chairman, Audit Committee
6 March 2017

Assessing the performance and effectiveness 
of the external audit 
The Audit Committee has assessed the performance 
and effectiveness of the 2016 external audit process 
in the past year.

Process

Primarily through dialogue with the senior members  
of the finance and company secretarial teams. 

Follow-up

A detailed follow-up was performed where additional 
feedback was sought from senior managers around the 
business (not limited to the finance team) through the  
use of  audit quality questionnaires. 

Results and appointment 

The initial results of the assessment were discussed with 
the Group finance team, before being presented to the 
Committee, to inform our recommendation to the Board 
for the annual reappointment of the external auditor. 

Objectivity and independence 

The Committee believes that the Group’s procedures  
as summarised above safeguard the objectivity and 
independence of the auditor.

55

www.justeatplc.comCorporate governanceReport of the Nomination Committee

Appointments 
The appointment of our most recently recruited 
Independent Non-executive Director, Roisin Donnelly, 
and the appointment of our new Chief Financial Officer, 
Paul Harrison, to replace Mike Wroe when he stepped 
down from the Board, followed formal, rigorous and 
transparent recruitment processes. They were undertaken 
with the assistance of The Zygos Partnership and 
Redgrave Partners, respectively, both leading external 
recruitment firms. Neither of these firms have any 
other connection with the Company. The process 
followed is summarised below:

Selection process for the appointment 
of new Board members

Selection of recruitment consultants

•  Appropriate external executive search consultants 

were selected suitable for the role.

•  For the NED role this was The Zygos Partnership 
and for the CFO role this was Redgrave Partners.

Candidate specification

•  Specification for candidates determined and agreed 

after assessing the skills and character profile sought 
to fit with the current balance, membership and 
dynamic of the Board.

Potential candidates

•  Longlist of candidates meeting the specification 
is identified from a specific search as well as the 
search firm’s own database.

•  This would include candidates from a variety 

of backgrounds and be gender neutral.

Interviews and selection 

•  Shortlist of candidates is then selected by the 

Nomination Committee and interviewed.

Recommendations and confirmation of appointment

•  One or two candidates recommended to the Board 

by the Nomination Committee. 

•  Candidates meet with other Directors on the Board 

as appropriate prior to Board approval for the 
appointment to be made.

“ The Nomination Committee 
ensures that the balance of skills 
and experience of the Board is 
kept under review.”

   Dr John Hughes CBE, Hon DSc
   Chairman, Nomination Committee

We also assist the Board in 
determining the succession 
planning for the Board and 
Senior management. This report 
summarises our membership 
and activities during 2016.

As in prior years, the Committee continued to seek 
diversity, including with regard to gender, as part 
of the overall selection of the best candidates 
for appointment to the Board.

Membership
The Nomination Committee comprises four 
Independent Non-executive Directors, Gwyn Burr, 
Roisin Donnelly, Andrew Griffith and Diego Oliva 
and myself, John Hughes, as Chairman. 

Role and activities
We met four times as a Committee during the year, 
which we considered sufficient to discharge our duties 
efficiently as a Committee. The Committee is responsible 
for evaluating the balance of skills, knowledge and 
experience of the Directors. It also reviews the 
composition and structure of the Board and makes 
recommendations to the Board on retirements and 
appointments of additional and replacement Directors, 
including succession planning.

56

Annual Report & Accounts 2016Key matters considered at each main meeting of  
the Nomination Committee during the year included:

April

 – Board succession planning.

 – Update on recruitment of  
Non-executive Director.

2016

June

 – Review of proposed nomination of Paul Harrison 

as CFO after Mike Wroe stepped down.

 – Update on recruitment of  
Non-executive Director.

October

 – Agreement to recommend the appointment 

of Roisin Donnelly as an Independent 
Non-executive Director.

 – Agreement to proceed with an internally 

facilitated Board evaluation in the 
coming year.

December

 – Discussion of potential for appointment of an 
additional Non-executive Director in the future.

 – Following review of their performance, 

recommendation to reappoint each Director 
at next year’s AGM.

At every main meeting, the Nomination Committee also reviews:

 – Minutes and actions from previous meetings.

This review of the performance of the Non-executive 
Directors included an assessment of their: 

•  attendance at meetings; and 

• 

 ability to devote sufficient time to the Company 
outside meetings. 

All the Directors being proposed for reappointment 
attended all meetings they were scheduled to attend 
unless unavoidably prevented from doing so. They 
all devote ample time to their duties. The evaluation 
also confirmed that the roles of the Non-executive 
Directors in other companies in no way impede their 
roles with the Company. Indeed, each demonstrates 
great enthusiasm as well as commitment to their roles.

Diversity
One of the pivotal considerations on any appointment to 
the Board relates to diversity. The Board’s policy is to 
continue to seek diversity, including with regard to gender, 
as part of the overall selection of the best candidates 
for Non-executive Director roles. The appointment 
of Paul Harrison was made within the Group’s policies 
for the appointment of employees as will any future 
appointments of Executive Directors.

Reappointment
In accordance with the provisions of the Code, each 
Director retires at the AGM of the Company and, if 
decided appropriate by the Board, may be proposed for 
reappointment. In reaching its decision, the Board acts 
on the advice of the Nomination Committee. Following 
evaluation of their performance I, as Chairman, confirm 
that the performance of each of the Non-executive 
Directors being proposed for reappointment continues 
to be effective and demonstrates commitment to their 
duties. The Board considers that they each provide 
distinct and valuable input to the overall operation 
and function of the Board.

57

www.justeatplc.comCorporate governanceReport of the Nomination Committee continued

Board evaluation

Performance reviews

As reported in last year’s annual report, during 2016 an externally facilitated evaluation of the effectiveness of the 
Board and its three standing Committees was completed by Glowinkowski International (organisational leadership 
performance consultancy), which does not have any other connection with the Company. The process undertaken 
is summarised below along with the conclusions, actions taken and follow-up internally facilitated evaluation already 
underway this year.

Comprehensive questionnaire

All Directors completed a detailed bespoke questionnaire, focused on the following areas:

•  Strategy

•  Decision making 

•  Performance

•  Sustainability

•  Communications

•  Governance

•  People

Full Board discussion

Steve Glowinkowski of Glowinkowski International met 
with the Board in a review and discussion of the results 
of the evaluation, both in terms of analysis of the 
resulting metrics and the narrative answers. 

Having considered these results, the Board agreed to 
follow up with specific actions as part of the ongoing 
development of its governance processes. 

Conclusions and actions

Conclusions were within two main areas, summarised below with key actions taken:

Strategic  
priorities

People  
agenda

•  Key matters of long-term strategic focus presented at most Board meetings. 

•  Board input sought and taken into account by management.

•  Board and Remuneration Committee oversaw development of both senior management 

and employees across the Group more generally. 

•  Senior team had Board-level exposure both within and outside meetings. 

•  New hires able to develop their roles in taking the Company forward.

This year the Board is undertaking an internally facilitated evaluation, following up on areas from last year and 
of particular interest this year.

Governance meetings

In line with the Code, during the past year separate meetings took place amongst: 

•  the Non-executive Directors and the Chairman 

without the Executive Directors present to assess 
the performance of the Executive Directors 
on an ongoing basis; and

•  the Non-executive Directors only (although taking 
account of the views of the Executive Directors) to 
discuss the performance of the Chairman including 
review of: 

• 

 the time he dedicates to the Company’s business; and

• 

 his contributions, both at and outside formal meetings. 

The Non-executive Directors concluded that the 
Chairman is well able to, and indeed does, devote ample 
time and attention to the Company’s affairs and that his 
broad past and current experience provide considerable 
benefit to his role in the Group. They also confirmed that 
his external roles had no negative impact on the Company.

58

Annual Report & Accounts 2016Succession planning
The Committee has already started discussions 
regarding the ongoing evolution of the Board, 
including consideration of the recruitment of an 
additional Independent Non-executive Director.

The Committee also reviews matters in relation to 
the senior management team, considering succession 
planning and new appointments as they arise.

We have commenced the search for a new CEO 
following David Buttress’ notification that he would 
be stepping down from that role. David will continuing 
on the Board as a Non-executive Director. 

I will report to you again next year on the results of these 
and other activities we plan to carry out during 2017. 

Dr John Hughes CBE, Hon DSc 
Chairman
6 March 2017

C
o
r
p
o
r
a
t
e
g
o
v
e
r
n
a
n
c
e

Board induction case study

“Overall I have had an excellent induction 
which helps me to understand the 
business and organisation.”

     Roisin Donnelly
  Non-executive Director

Meetings with

Attended company events

•  The Executive team.

•  The British Takeaway 

•  The UK Managing Director 

and his team.

•  Creative and media 

agencies. 

•  Various advisers including 

the brokers.

Awards and met restaurant 
owners from around the 
country.

•  A technology morning 

where the CEO and CPTO 
presented to an audience 
of analysts and media.

Specific activities to help 
understand the business 
from a restaurant owner and 
Consumer point of view

•  Spent an evening listening 
to consumers calling into 
the contact centre.

4

Future plans

•   Meetings with various 

Group managers as they 
visit the UK.

•  Sales visits to restaurants.

59

www.justeatplc.com 
Report of the Remuneration Committee

For 2016, no long-term incentives were due to vest. 
Our first post-IPO long-term incentives are scheduled 
to vest (if the performance targets are achieved) 
after the end of the 2017 financial year.

Remuneration policy for 2017
The principal actions for the Remuneration Committee 
in relation to the application of our remuneration policy 
for 2017 relate to the changes in our Board structure 
which were announced on 10 February 2017.

Although the details of the remuneration arrangements 
for David Buttress’ transition from our CEO to a 
Non-executive Director’s role will be more fully disclosed 
in our Remuneration Committee’s report for 2017, the 
principles which are being applied are consistent with 
our shareholder-approved remuneration policy:

•  David will be entitled to salary and benefits 

(including pension contributions) until the end 
of his six-month notice period in August 2017;

•  David will receive an annual bonus for 2016, 
but will receive no annual bonus for 2017;

•  David will not be granted a new PSP award in 2017. 
He will retain his existing share plan awards, but 
there will be no acceleration of vesting for these 
awards. David’s PSP awards will remain subject to 
their original performance conditions and any 
vesting shares under PSP will be reduced on a time 
pro-rated basis; and 

•  David’s fees for acting as a Non-executive Director 
will be in line with the base fee level for other 
Non-executive Directors.

For the period during which John Hughes will act as 
our Executive Chairman, he will receive additional fees 
which will reflect the extended responsibilities which 
will be undertaken until a successor for David is 
appointed. There will be no other changes to John’s 
remuneration for this period.

Finally, whilst a Board matter, an increase in 
Non-executive Directors’ fees was approved for 
the 2017 financial year. The previous fee levels 
had been effective from 1 January 2015. The 
increases (which moved the base fee from £50,000 
to £60,000 and also increased Committee Chair 
and Senior Independent Director fees) were made 
against a background of increased time commitments 
as the Company has continued to grow and develop 
in its complexity. 

“This has been another strong year 
for Just Eat, resulting in a strong 
financial performance.”

     Gwyn Burr
  Chairman, Remuneration Committee

I am pleased to present our 
Directors’ Remuneration Report for 
the year ended 31 December 2016.

Company performance
Notwithstanding the news since our financial year 
end that David Buttress will be stepping down as our 
Chief Executive Officer, 2016 was a year of continued 
strong growth for Just Eat:

• 

revenues grew by 52 per cent to £375.7 million;

•  Underlying EBITDA grew by 93 per cent to 

£115.3 million; and

• 

total shareholder return in the year was 
18 per cent, out-performing the FTSE 250 index.

The 2016 Directors’ annual bonus plan was based 
around strong financial performance reflecting 
revenue growth and growth in profits, as well as 
personal/strategic objectives.

The out-turn of the 2016 annual bonus is confirmed 
at 94 per cent of the maximum level, representing 
141 per cent of base salary for David Buttress. Also, 
Paul Harrison received a pro-rated bonus for 2016 
calculated on the same basis and representing 
30 per cent of base salary. Details of the performance 
targets for the annual bonus metrics are disclosed 
on page 66.

60

Annual Report & Accounts 2016Key matters considered at each main meeting of  
the Remuneration Committee during the year included:

February

 – Confirmation of Executive remuneration for the 

June

coming year.

2016

 – Review of feedback from the Company’s AGM 

and AGM season more widely.

 – Review of bonus targets and update on 

performance against them.

 – Review of potential exit/recruitment packages 

in relation to the change in CFO.

October

 – Review of market developments and practice.

 – Update on gender pay review.

 – Review of Committee terms of reference.

 – Review and approval of 2015 bonus out-turn.

 – Confirmation of Executive Director 2016 bonus 

structure and targets.

 – Review and delegation of authority to handle 

long-term incentive grants.

 – Review of Executive Team remuneration packages 

and wider remuneration across the Group.

 – Increase in Chairman’s fees.

 – Consideration and approval of the Directors’ 

Remuneration Report.

 – Review and approval of plans for Sharesave 

offer during the year.

December

 – Initial discussions on 2017 incentives.

 – Review of performance to date of 2016 incentives.

 – Review of results of work on gender pay review.

 – Confirmation of planned second phase increase 

in Chairman’s fees.

 – Review of pay and conditions across the Group 
and retention arrangements where appropriate.

At every main meeting, the Remuneration Committee also reviews:

 – Minutes and actions from previous meetings.

Shareholder approval
At the AGM on 27 April 2017, shareholders will be 
invited to approve the 2016 Directors’ Remuneration 
Report as set out in the following pages. 

For ease of reference, the Directors’ remuneration 
policy approved at the 2015 AGM is also set out in 
the Appendix to the Directors’ Remuneration Report 
commencing on page 71. In line with the normal 
requirement for Directors’ remuneration policies to be 
renewed every three years, we will resubmit our 
Directors’ remuneration policy for approval by our 
shareholders at the Company’s 2018 AGM. 

During 2017, the Committee will review the policy to 
ensure that the policy to be proposed to shareholders 
at the 2018 AGM remains appropriate for Just Eat, 

particularly in the context of the changes to our Board 
which are anticipated in this period.

I hope that we can continue to rely on the support 
of our shareholders for the resolution on the 2016 
Directors’ Remuneration Report which will be 
proposed at the 2017 AGM.

On behalf of the Remuneration Committee and Board 

Gwyn Burr
Chairman, Remuneration Committee
6 March 2017

61

www.justeatplc.comCorporate governanceAnnual report on remuneration

Introduction
We have presented this Directors’ Remuneration Report 
to reflect the UK’s Large and Medium-sized Companies 
and Groups (Accounts and Reports) (Amendment) 
Regulations 2013. The Directors’ Remuneration Report 
also describes how the Board has complied with the 
provisions set out in the UK Corporate Governance 
Code relating to remuneration matters.

At our 2017 AGM we will be holding an advisory vote 
on the Directors’ Remuneration Report.

The Group’s auditor has reported on certain parts 
of the Directors’ Remuneration Report and stated 
whether, in its opinion, those parts of the Directors’ 
Remuneration Report have been properly prepared 
in accordance with the Companies Act 2006. Those 
sections of the Directors’ Remuneration Report 
which have been subject to audit are clearly indicated.

Directors’ remuneration policy
The Directors’ remuneration policy was approved 
by the Company’s shareholders at the Company’s 
AGM on 13 May 2015 and has been in effect for all 
payments made to Directors from that date. Details 
of the votes cast in relation to this resolution were 
disclosed in the Company’s Directors’ Remuneration 
Report for 2015 which is available as part of the 
Just Eat Annual Report and Accounts 2015.

For information and ease of reference, the Directors’ 
remuneration policy is included in the Appendix to this 
Directors’ Remuneration Report. The information in 
the Appendix is not subject to the advisory vote on 
the Directors’ Remuneration Report at the 2017 AGM.

The “Illustrations of application of remuneration policy” 
under the Directors’ remuneration policy will be 
updated when a new policy is presented to the 
Company’s shareholders at the 2018 AGM.

Summary of implementation of Directors’ remuneration policy in 2017 (unaudited)

Element of
remuneration policy

Detail of implementation of policy for 2017

Base salary

Base salaries for Executive Directors in 2017 are as follows:

David Buttress – £465,000 (payable until the end of David’s notice period in August 2017)

Paul Harrison – £400,000

Benefits

Any proposed changes to the benefits offered to the Executive Directors in 2017 will be in line with 
changes for all employees, specifically non-taxable insurance coverage for all employee groups.

Pension

No changes to the pension arrangements for Executive Directors are anticipated for 2017.

Pension contributions of 5 per cent of base salary are paid into the Group’s defined contribution 
pension plan. If impacted by HMRC limits on contributions, amounts can be paid as a cash supplement 
in lieu of pension contributions (reduced for the impact of employer’s NICs). David Buttress’ pension 
contributions will be paid until the end of his notice period in August 2017.

Annual Bonus 
Plan¹

The Annual Bonus Plan for 2017 will operate on a basis that is consistent with how the Annual Bonus Plan 
operated in 2016.

The Annual Bonus Plan maximum potential level for 2017 is 120 per cent of base salary for Paul Harrison. 
David Buttress will not participate in the Annual Bonus Plan for 2017.

The weightings between financial and personal/strategic performance measures for the Annual Bonus Plan 
in 2017 are as follows:

30 per cent – Personal/strategic objectives 

35 per cent – Revenue targets

35 per cent – Underlying EBITDA targets

The Committee selected these performance measures for the Annual Bonus Plan for 2017 as they represent 
a balanced approach to recognising success against defined objectives.

Given the competitive nature of the Company’s sector, the specific performance targets for the 2017 Annual 
Bonus Plan are considered to be commercially sensitive and accordingly are not disclosed. The Committee 
currently intends to disclose the financial performance targets for the year ending 31 December 2017 on a 
retrospective basis in the 2017 Directors’ Remuneration Report. Additionally, so far as commercial sensitivity 
will allow, details of the personal and strategic objectives for 2017 will also be disclosed. 

Annual Bonus Plan outcomes for 2017 will be paid in cash following the determination of achievement 
against performance measures and targets, consistent with how the Directors’ remuneration policy has 
operated to date.

1.  All incentive plans are subject to clawback provisions as more fully explained in the Directors’ remuneration policy on page 75. The clawback provisions would also 

allow the Company to withhold payment of any sums unpaid (malus).

62

Annual Report & Accounts 2016Element of
remuneration policy

Long-term  
incentives  
provided under 
the Just Eat 
Performance  
Share Plan  
(”PSP”)1

Detail of implementation of policy for 2017

PSP award levels for Executive Directors for 2017 are to be as follows:

David Buttress will not receive a new award under the PSP in 2017.

Paul Harrison – 160 per cent of base salary.

A holding period applies so that any PSP awards for which the performance vesting requirements 
are satisfied will not be released for a further two years from the third anniversary of the original 
award date. Dividend accrual for PSP awards will continue until the end of the holding period.

The performance measures for PSP awards to be made in 2017 will be based on EPS growth  
(50 per cent of award) and relative total shareholder return (“TSR”) (50 per cent of award).

The relative TSR measure is calculated against the constituents of the FTSE 250 (excluding 
investment trusts), with vesting commencing at median (20 per cent of this part of the award) 
and with full vesting at upper quintile levels.

The EPS growth measure will require adjusted fully diluted EPS for the financial year ending 
31 December 2019 of 18.5 pence (20 per cent vesting of this part of the award) and with full 
vesting at 23.9 pence.

All-employee  
share plans

Executive Directors have the opportunity to participate in the Company’s HMRC tax-advantaged 
share plans on the same basis as all other UK employees.

Shareholding 
guidelines

Guideline levels are 400 per cent of base salary level for all Executive Directors.

Executive Directors are expected to retain 50 per cent of the shares vesting under all share 
plans, after any disposals for the payment of applicable taxes, until they have achieved the 
required level of shareholding.

Chairman’s and  
Non-executive 
Directors’ fees

As detailed in the 2015 Directors’ Remuneration Report, the Chairman’s fee has been increased  
to £220,000 per annum for 2017 (2016: £180,000). This represents the second element of the 
increase of the Chairman’s fees to £220,000, which was phased over two years from the fee level 
which applied at the time of the Company’s IPO.

Andrew Griffith
Gwyn Burr
Diego Oliva
Roisin Donnelly

Base 
fee
£

60,000
60,000
60,000
60,000

Committee 
Chair 
fee
£

12,500
10,500
—
—

Senior 
Independent 
Director
 fee
£

10,000
—
—
—

Total
£

82,500
70,500
60,000
60,000

The fee levels shown above are effective for 2017 and replace fee levels which had previously 
applied since 1 January 2015 (base fee: £50,000; Committee Chair fee: £7,500; and Senior 
Independent Director fee: £5,000).

When David Buttress joins the Board as a Non-executive Director, his annual fee will be paid at 
a rate of £60,000 per annum, consistent with the base fee for other Non-executive Directors.

When the Chairman takes on the role of Executive Chairman in 2017, he will be paid additional fees 
for this period to take account of his extended responsibilities. The annual rate for such additional 
fees has been set at £245,000 so that, when combined with the Chairman’s normal fees (£220,000 
per annum), the combined normal and additional fees paid to the Chairman are calculated by 
reference to an annual rate of £465,000, being the current annual rate of the CEO’s base salary. 
The Chairman will receive no other additional elements of remuneration for taking on the role of 
Executive Chairman.

63

www.justeatplc.comCorporate governanceAnnual report on remuneration continued

Single total figure table (audited)
The remuneration for the Executive and Non-executive Directors of the Company who performed qualifying 
services during the year is detailed below. No payments have been made to past Directors other than as disclosed 
in relation to Mike Wroe.

For the year ended 31 December 2016:

John Hughes
David Buttress
Mike Wroe1
Paul Harrison2,10
Andrew Griffith
Gwyn Burr
Diego Oliva
Roisin Donnelly3

Salary 
and fees 
£

Taxable
 benefits 4,5

 £

Bonus 
scheme 6 

£

180,000
465,000
240,000
107,692
62,500
57,500
50,000
10,448

26,685
127,881
52,118
485
—
986
—
—

—
657,743
270,720
121,184
—
—
—
—

Long-term 
incentives 7 

£

—
—
—
—
—
—
—
—

Pension 8 

£

Other 9 

£

Total
£

—
23,250
10,779
5,385
—
—
—
—

— 206,685
— 1,273,874
573,617
—
489,662
254,916
62,500
—
58,486
—
50,000
—
10,448
—

1.  Ceased to be CFO with effect from 26 September 2016 but remained with the Company throughout 2016. Amounts shown for salary, benefits and pensions are to 

end of September 2016. Additionally, normal salary (£80,000), benefits (£2,396) and pension (£3,515) amounts were paid from 1 October 2016 to 31 December 2016 
in accordance with contractual notice. The bonus amount shown is apportioned to the end of September 2016. For the period 1 October 2016 to 31 December 2016, 
the accrued bonus element was £90,240.

2.  CFO with effect from 26 September 2016.

3.  Non-executive Director appointed with effect from 17 October 2016.

4.  During the year, no payments were made to Non-executive Directors for expenses other than those incurred wholly and directly in the course of their appointments. 
The benefits disclosed in the table above for Non-executive Directors relate to the reimbursement of travel expenses in attending Board meetings at the Company’s 
London office. The gross value has been disclosed.

5.  Further details of Executive Director taxable benefits are provided in the taxable benefits sections on the following page. The benefits amount shown for Paul Harrison 

includes taxable expenses related to his relocation to the UK.

6.  The bonus numbers above represent the outcomes for the Executive Directors under the Annual Bonus Plan as more fully detailed on page 66.

7.  The long-term incentives column shows a nil value for 2016 as no long-term incentive awards vested by reference to performance in the 2016 financial year. 

8.  The pension numbers represent employer contributions to the defined contribution pension plan and/or cash amounts paid in lieu of employer contributions.

9.  The other column includes the amounts paid to Paul Harrison in relation to his recruitment as more fully detailed on the following page.

10. Paul Harrison is a Non-executive Director of Hays plc and Ascential plc. Since his appointment as CFO, Paul received fees of £36,296 in aggregate fees in relation 

to these roles.

For the year ended 31 December 2015:

John Hughes
David Buttress
Mike Wroe
Andrew Griffith
Gwyn Burr
Henri Moissinac
Diego Oliva

Salary 
and fees 
£

100,000
420,000
300,000
62,500
57,500
29,167
13,462

Taxable
 benefits
 £

27,515
112,947
54,885
—
872
—
—

Bonus 
scheme 
£

Long-term 
incentives 1
£

— 1,275,651
627,896 3,839,207
1,615,335
345,600
—
—
—
—
—
—
—
—

Pension 
£

—
21,000
15,000
—
—
—
—

Other 2  

£

Total
£

— 1,403,166
4,500 5,025,550
4,500 2,335,320
62,500
58,372
29,167
13,462

—
—
—
—

1.  The long-term incentive column includes interests granted under the 2014 JSOP tranche 3 which were granted prior to the Company’s IPO. These interests have 

performance conditions attached to vesting, as detailed within the JSOP section on page 67. These interests have been included in the single total figure table in the 
year for which the performance condition is measured (FY 2015). As required by the Directors’ Remuneration Report Regulations, this has been revalued for 2016 to be 
based on the share price during 2016 when they commenced vesting, which was 493.7 pence for David Buttress (1 January 2016) and 438.3 pence for John Hughes 
and Mike Wroe (1 July 2016), less the hurdle price. The comparative share price used in the 2015 Directors’ Remuneration Report was 440.5 pence (average share price 
in last quarter of 2015).

2.  The Other column details the potential gain on the Sharesave options the Executive Directors have elected to participate in, calculated at the discount at which the 

awards have been granted (20 per cent discount to market value).

The three non-independent Non-executive Directors (Frederic Coorevits, Benjamin Holmes and Michael Risman) 
who served during 2015 and 2016 (part of 2016 only for Benjamin Holmes and Michael Risman), received no 
remuneration during these years. 

64

Annual Report & Accounts 2016Taxable benefits (audited)
Until the Joint Ownership Awards are sold, the Company 
makes annual payments to participants, the net amount 
of which will reimburse the participants for the annual 
income tax charge that arises on such proportion of 
the outstanding beneficial loan amount as is attributable 
to the remaining jointly owned shares. The annual 
payment made to the Chairman and Executive Directors 
and the taxable benefit arising on the outstanding loan 
amount are included within the taxable benefits column 
in the single total figure table. The taxable benefit arising 
on the outstanding loan amounts is detailed below:

John Hughes
David Buttress
Mike Wroe (to September 2016)

Taxable benefit arising  
on the JSOP loans 

2016
£

12,514
21,931
9,592

2015
£

13,546
42,084
21,110

In 2016, the related annual payments in respect of 
the income tax for the JSOP loans were as follows: 
John Hughes £10,765; David Buttress £20,025 and 
Mike Wroe £8,339 (to September 2016).

Further detail on the Joint Ownership Awards is 
provided on pages 67 and 68.

David Buttress and Mike Wroe are reimbursed for 
commuting costs plus the related tax liabilities and 
David Buttress receives a car allowance of £7,900 
per annum.

The Executive Directors are non-contributory 
members of the Company’s private health scheme, 
which provides cover for them and their immediate 
family, currently defined as their spouse/partner and 
dependant children aged under 21.

Although not a taxable benefit, the Executive Directors 
participate in the Company’s life assurance scheme 
which pays their dependants a sum equal to four 
times salary if they die during their term of 
employment by the Company.

Summary of Mike Wroe’s departure terms (audited)
Mike Wroe had served as a Director of the Board from 
2013 and as the Company’s CFO from 2008. As was 
disclosed at the time when Mike Wroe’s departure was 
announced, Mike remained with the business for all of 
2016 to ensure a successful and smooth handover. 

Mike Wroe’s departure terms are in accordance with 
the terms of his service agreement and the Company’s 
remuneration policy. Mike Wroe’s notice period is 
12 months starting from 1 July 2016. Mike Wroe will 
remain under contract until 1 July 2017, and will 
continue to receive salary, benefits and pension 
contributions until the end of his notice period.

Mike Wroe is entitled to receive an annual bonus for 
2016 (having remained with the business for that 
period), but not for 2017.

The Board and Remuneration Committee have 
determined that from the end of his notice period, 
Mike Wroe will be treated as a good leaver under the 
Company’s share plans. As a result Mike Wroe will 
retain the awards previously granted in 2015 and 2016 
under the Company’s PSP. These PSP awards will vest 
at the originally specified vesting dates, three years 
after they were awarded, and will remain subject to 
the original pre-vesting performance conditions and 
will additionally be time pro-rated. The Committee has 
elected to release the additional two-year holding 
period for these awards from their respective vesting 
dates in 2018 and 2019.

Mike Wroe’s JSOP awards that were granted before 
the Company’s IPO will continue to vest on the terms 
originally specified for these awards. As the performance 
vesting conditions for these awards have already been 
achieved in full (as disclosed in the 2015 Directors’ 
Remuneration Report), and the JSOP rules for good 
leavers prescribe that the time vesting requirements 
will be over 90 per cent fulfilled by the time of the 
expiry of Mike Wroe’s notice period on 1 July 2017, the 
Remuneration Committee has, pursuant to the JSOP 
rules for good leavers, determined that these awards 
will vest in full at the expiry of Mike’s notice period 
on 1 July 2017.

Summary of Paul Harrison’s recruitment terms (audited)
Paul Harrison commenced work as our new CFO on 
26 September 2016.

Paul Harrison was recruited on a base salary of £400,000 
per annum. The other terms of Paul Harrison’s ongoing 
package are detailed in the “Summary of implementation 
of Directors’ remuneration policy in 2017” table 
on pages 62 and 63. The maximum annual bonus 
opportunity, annual PSP award and levels of provision 
of pension and other benefits are consistent with the 
participation levels which applied for Mike Wroe in 2016. 
Paul Harrison is also obliged to build a shareholding in 
the Company in accordance with the shareholding 
guidelines applicable for Executive Directors.

In 2016, Paul Harrison received his first annual PSP 
award. Also, Paul Harrison participated in the Annual 
Bonus Plan on a pro-rated basis for the part of 2016 
in which he worked for the business.

Additional items agreed to be paid in cash to 
Paul Harrison in connection with his recruitment 
were as follows:

•  amounts in respect of relocation costs, which include 
12 months’ rented accommodation, disturbance 
allowance, flights, shipping, legal and tax assistance 
and three months’ hire car costs. This total may vary 
depending on actual cost for some of these items 
but is expected to be in the region of £130,000, 
some of which may be paid in financial year 2017; and

•  £140,800 in order to buy out equity awards with 
Paul’s former employer (WANdisco plc), which 
were forfeited on Paul’s taking up his position 
with Just Eat.

65

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Short-term incentives (audited)
Annual Bonus Plan
For 2016 bonuses were payable based on certain personal/strategic and financial performance targets which had 
been agreed at the start of the year.

 Weighting as 
% of bonus

David Buttress
% achieved 
in 2016

Total bonus
 earned 
£

Mike Wroe
% achieved 
in 2016

Total bonus
 earned 
£

Paul Harrison 1
% achieved 
in 2016

Total bonus 
earned 
£

30%

24%

169,493

24%

92,160

25%

31,890

Personal/strategic measures
Financial measures:
Revenue targets
Underlying EBITDA targets

Total bonus achieved

100%

94%

657,743

94%

360,960

35%
35%

35%
35%

244,125
244,125

35%
35%

134,400
134,400

35%
35%

95%

44,647
44,647

121,184

1. 

In 2016 Paul Harrison was included in the Annual Bonus Plan on a pro-rata basis for the part of the year in which he worked for Just Eat.

Against the specific financial measures (each weighted with 35 per cent of total annual bonus potential), 
out-turns were as follows:

Performance measure

Threshold performance 
level for the 
2016 annual bonus 
(25% of each element)

On-target performance 
level for the 
2016 annual bonus 
(50% of each element)

Maximum performance 
level for 
2016 annual bonus 
(100% of each element)

Performance level 
attained for 
2016 annual bonus

% of the maximum 
potential achieved

Revenue targets
Underlying EBITDA targets

£317.0m
£85.9m

£333.7m
£95.4m

£350.4m
£104.9m

£375.7m
£115.3m

100%
100%

These financial measures are Group KPIs as detailed on page 19.

In calculating the outcomes against financial measures, the Remuneration Committee has, consistent with how it 
applied the Directors’ remuneration policy for 2015’s annual bonus, used its judgement to exclude the impacts of 
acquisitions and disposals in the year. The adjustments removed both the positive and negative impacts of these 
actions so as to ensure the integrity of measuring performance against the initially set targets, within which 
these actions were not envisaged. Likewise, the targets and related outcomes were calculated on a constant 
currency basis, which for 2016 excluded the positive impact of exchange rates.

With regard to the personal/strategic measures (30 per cent of total opportunity), the strategic measures (10 per cent 
of total bonus opportunity) related to customer based metrics and were as follows:

Metric

Active users
Number of restaurants

2016 
target

2016 
attainment

Weighting of 
total bonus
 opportunity 
(% of max)

18.0m
66,900

17.6m
68,500

5.0%
5.0%

 Level of 
2016 bonus
 achieved 

0.0%
5.0%

For the personal measures (20 per cent of total bonus opportunity), specific measures were set towards the beginning 
of the financial year. An assessment against the specified measures was carried out following the year end, and 
appropriate reports provided to the Remuneration Committee for review. For David Buttress, the personal measures 
included the following (where objectives are not disclosed, this is on the basis that they are regarded as commercially 
sensitive by the Board and it is not envisaged that such objectives will be disclosed in the future).

•  Product – deliver market-leading products, including personalisation of the customer experience

•  Product – increase restaurant owner engagement through market-leading order tracking systems

•  People – attract and develop world class talent

•  Performance – deliver all 2016 budgets, profits and growth expectations

Mike Wroe’s personal objectives related to similar aspects of strategy as the personal objectives of David Buttress, 
although they were set with relevance for CFO responsibilities (for example, the integration of risk awareness within 
the Group’s culture).

Following the review of performance against the specified objectives, the Remuneration Committee determined that 
the amounts shown in the table above in respect of personal measures were appropriately payable.

66

Annual Report & Accounts 2016Long-term incentives (audited)
Awards granted under long-term incentive plans with performance conditions attached are included in the single 
total figure table within the long-term incentive column for the year for which performance conditions are measured.

No value is included in the 2016 single total figure as no long-term incentives vested by reference to 2016’s performance.

Joint Share Ownership Plan (“JSOP”)
Joint Ownership Awards have been made under the JSOP consisting of a joint interest in the shares subject to 
certain terms and conditions. The Ordinary Shares subject to Joint Ownership Awards are already in issue and 
are held by an Employee Benefit Trust (“EBT”).

Under the terms, the participant’s interest in the jointly owned shares entitles the participant to share in the 
proceeds of sale of the jointly owned shares up to the aggregate of the participant’s subscription amount and 
the value in excess of a set hurdle. Each participant was required to pay a subscription amount for the jointly 
owned shares equal to the market value of the participant’s interest as determined by HMRC. In accordance with 
the terms of the JSOP, such amount was left outstanding as a liability to the Company.

As a preparatory step to admission in April 2014, the Company called for all outstanding subscription amounts on the 
jointly owned shares to be paid up in full. In order to facilitate this, the Company has made a loan to the Chairman, 
Executive Directors and other participants, the amount of which was equal to their outstanding subscription. 
The loans become due for repayment at the latest by the date on which the jointly owned shares are disposed 
of and termination of continued employment. When the shares vest, if the value of the participant’s interest is 
less than the outstanding beneficial loan amount, the balance remaining on the loan once the participant’s 
interest has been deducted is no longer payable. As detailed in the taxable benefits section on page 65, the 
Company makes annual payments to reimburse participants for the income tax charge that arises on the 
outstanding loan amount each year.

The Joint Ownership Awards vest over time, with 25 per cent on the specified date established on grant and then 
equally on a quarterly or monthly basis until becoming fully vested on the fourth anniversary of the vest start 
date. Once vested, the participant can require the shares subject to the Joint Ownership Award to be sold and 
the net amount they receive will equal the proportion of the sale proceeds that exceeds the hurdle amount for 
their shareholding.

The 2014 JSOP tranches have the following vesting conditions:

Scheme

Vesting period

Vesting performance conditions1

2014 JSOP tranche 1

25% one year after the vesting 
start date and then equally on a 
monthly basis for the remaining 
three years

None

2014 JSOP tranche 2

As above

2014 JSOP tranche 3

As above

Underlying EBITDA must be greater 
than £13.5 million for the year ended 
31 December 2014

Underlying EBITDA must be greater 
than £15.5 million for the year ended 
31 December 2015

Amount vesting
 if minimum 
performance 
achieved

100%

100%

100%

1.  Underlying EBITDA is the main measure of profitability used by management to assess the performance of the Group’s businesses. It is defined as earnings before finance 
income and costs; taxation; depreciation and amortisation (“EBITDA”) and additionally excludes the Group’s share of depreciation and amortisation of associates; 
long-term employee incentive costs; exceptional items; foreign exchange gains and losses; and other gains and losses (being profits or losses arising on the disposal 
and deemed disposal of operations, and gains and losses on financial assets held at fair value). At a segmental level, Underlying EBITDA also excludes intra-group 
franchise fee arrangements but incorporates an allocation of Group technology and central costs (both of which net out on a consolidated level).

Dividends payable on the jointly owned shares are split between the participant and the EBT, in proportion to the 
value of their respective interests at such time. There are currently no dividends accrued.

67

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Long-term incentives (audited) continued
Joint Share Ownership Plan (“JSOP”) continued
The following table summarises the shares over which the Chairman and Executive Directors had an interest under 
the JSOP and those interests that have vested and been sold during the year: 

Number granted

Number vested

Number sold2

Scheme

Hurdle price
 pence

Prior to 
2016

During 
2016

Prior to 
2016

During 
2016

Prior to 
2016

During 
2016

Number of 
shares over 
which interest 
is held at 
31 December
 2016 1

John Hughes
JSOP 2011
JSOP 2013
2014 JSOP tranche 1
2014 JSOP tranche 2
2014 JSOP tranche 3

David Buttress
2014 JSOP tranche 1
2014 JSOP tranche 2
2014 JSOP tranche 3

Mike Wroe
JSOP 2011
2014 JSOP tranche 1
2014 JSOP tranche 2
2014 JSOP tranche 3

12.0 1,620,000
540,000
34.0
352,350
57.7
352,350
66.3
352,350
76.3

57.7
66.3
76.3

12.0
57.7
66.3
76.3

1,839,375
919,674
919,701

720,900
892,350
446,175
446,175

— 1,518,750
—
337,500
—
212,878
—
124,790
—
—

101,250
135,000
88,087
88,088
124,790

862,097
—
154,153
—
—

525,000

232,903
— 540,000
198,197
—
352,350
—
352,350
—

— 1,341,210
—
440,677
—

459,844
 229,918
— 440,690

708,929
747,242
498,156
—
— 268,246

383,204
421,518
651,455

—
—
—
—

720,900
539,128
158,020

—
223,087
111,544
— 158,020

180,225
390,403

540,675
204,497
— 185,906
—
—

—
297,450
260,269
446,175

1.  Total of unvested and vested interests (excluding those sold).

2.  The number of interests sold during the year for John Hughes’ JSOP 2011 includes 25,000 shares transferred out of the JSOP.

JSOP interests were sold by the Chairman and Executive Directors on 4 March 2016 at an average price 
of 393.1 pence per share, 21 June 2016 at an average price of 442.3 pence per share and 16 December 2016 
at average price of 571.9 pence per share, resulting in a total gain on sale of £10,665,551.

Performance Share Plan (“PSP”)
Details of the PSP awards held by Executive Directors are detailed in the table below:

As at
1 January
2016

Awards 
granted 
Number

Awards 
vested 
Number

Awards 
exercised 
Number

Awards
 lapsed 
Number

As at
31 December
2016

Face value 
of awards 
granted 
in 2016

Earliest 
exercise date 
of awards 
granted 
in 2016

Latest 
exercise date 
of awards 
granted
 in 2016

David Buttress 95,545
54,597
Mike Wroe
—
Paul Harrison

 235,097
129,430
111,537

—
—
—

—
—
—

— 330,642
— 184,027
111,537
—

£929,997 08/03/2021 07/03/2026
£511,999 08/03/2021 07/03/2026
£640,000 22/12/2021 21/12/2026

The 2016 award levels (200 per cent of salary for David Buttress; 160 per cent of salary for Mike Wroe 
and Paul Harrison respectively) are in line with prior disclosures regarding the application of the Directors’ 
remuneration policy in 2016. The face values for the PSP awards made in 2016 have been calculated using 
the grant price in accordance with the plan rules. For the awards granted on 8 March 2016, the grant share 
price was 395.58 pence, which is the average share price over five days immediately preceding the grant date. 
For the awards made on 22 December 2016 the grant share price was 573.8 pence, which is the average 
share price over five days immediately preceding the grant date.

Details of the performance measures for the PSP awards can be found on the following page.

The minimum share price in 2016 was 329.1 pence and the maximum share price in 2016 was 599.5 pence. 
The closing share price on 31 December 2016 was 583.5 pence.

68

Annual Report & Accounts 2016The performance measures and targets for the PSP awards made in 2015 and 2016 were based on adjusted EPS 
and relative TSR performance as summarised below:

Performance measure

Adjusted EPS growth

20% of this part vests at threshold 
performance rising on a pro-rata basis 
until 100% vests.

Measured over three financial years 
commencing with the year of award.

TSR

20% of this part vests at threshold 
performance rising on a pro-rata basis 
until 100% vests. 

Measured over three financial years 
commencing with the year of award.

Detail

2015 award  
(50% growth in adjusted EPS and 50% TSR)

2016 award 
(50% growth in adjusted EPS and 50% TSR)

Target range between 8.5 pence  
and 10.5 pence for FY 2017.

Target range between 11.0 pence  
 and 13.8 pence for FY 2018.

Target range between median 
performance against the constituents 
of the FTSE 250 (excluding investment 
trusts) rising on a pro-rata basis until full 
vesting for upper quintile performance.

Target range as for 2015.

The EPS condition applies to the EPS achieved in the final year only of the three-financial-year performance period, 
based on the reported fully diluted EPS (subject to such adjustments as the Committee considers appropriate).

The TSR condition compares the TSR over the three months prior to the start of the financial year in which the grant 
is made with the three months prior to the end of the third financial year. The comparator group is the constituents  
of the FTSE 250 (excluding investment trusts) as at the start of the relevant performance period.

The Committee selected these performance conditions as they provide a suitable balance between absolute 
growth (through EPS) and relative outperformance (through TSR).

Sharesave scheme

As at
1 January
2016

5,521
5,521

Awards 
granted 
Number

—
—

Exercise 
price 
Pence

326.0
326.0

David Buttress
Mike Wroe

Awards 
vested 
Number

Awards 
exercised 
Number

Awards 
lapsed 
Number

As at
31 December
2016

Earliest 
exercise date

Latest 
exercise date

—
—

—
—

—
—

5,521
5,521

01/11/2018 30/04/2019
01/11/2018 30/04/2019

Statement of Directors’ shareholding and share interests (audited)
The table below details the total number of Directors’ interests in shares for the Chairman and each Executive 
Director at 31 December 2016. There are no shareholdings or share interests held by the Non-executive Directors.

With performance conditions

John Hughes
David Buttress
Mike Wroe
Paul Harrison

Number of shares over which interest is held (“JSOP”)

Unvested

367,032
728,090
464,766
—

Vested 
but unsold 

337,668
344,883
241,678
—

Total JSOP

PSP

Total interest 
in shares 

704,700
1,072,973
706,444
—

— 704,700
1,403,615
890,471
111,537

330,642
184,027
111,537

69

www.justeatplc.comCorporate governance 
Annual report on remuneration continued

Statement of Directors’ shareholding and share interests (audited) continued
Without performance conditions

John Hughes
David Buttress
Mike Wroe
Paul Harrison

Number of shares over which 
interest is held (JSOP)

Unvested

118,885
38,321
130,135
—

Vested 
but unsold 

852,215
344,883
167,315
—

Total JSOP

Sharesave

Shares
held

Total interest 
in shares 

971,100
383,204
297,450
—

— 190,000
500,000
350,000
—

5,521
5,521
—

1,161,100
888,725
652,971
—

The shareholdings and awards set out above include those held by the Chairman and the Executive Directors 
and their respective connected persons. There have been no changes to Directors’ interests in shares since 
31 December 2016.

Under shareholding guidelines implemented by the Remuneration Committee, Executive Directors are required to 
build and then maintain a shareholding (excluding shares held conditionally under any incentive arrangements but 
including the number of shares to the value of any vested and exercisable interest under the Company’s Joint 
Share Ownership Plan) equivalent to at least 400 per cent of base salary. At the 2016 year end, David Buttress 
complied with this requirement but Paul Harrison (having commenced work on 26 September 2016) did not. 
In accordance with the Company’s shareholding guidelines, Paul Harrison will be expected to retain 50 per cent 
of the shares vesting under all share plans, after any disposals for the payment of applicable taxes, until attaining 
the required level of shareholding.

Performance graph and CEO remuneration table (unaudited)
The following graph shows the TSR performance of an investment of £100 in Just Eat plc shares from its listing 
in April 2014 to the end of the 2016 financial year compared with a £100 investment in the FTSE 250 Index 
(excluding investment trusts) over the same period. The FTSE 250 Index (excluding investment trusts) was chosen 
as a comparator because it represents a broad equity market index of which the Company is a constituent. 

Total shareholder return index

Just Eat

FTSE 250 excluding trusts

£250

£225

£200

£175

£150

£125

£100

£75

£50

04/2014

08/2014

12/2014

04/2015

08/2015

12/2015

04/2016

08/2016

12/2016

The table below details the CEO remuneration over the same period as presented in the TSR graph:

2016
2015
2014

70

Single total 
figure of 
remuneration
£

1,273,874
5,025,550
3,857,963

Annual bonus 
pay-out 
against 
maximum 
%

94%
100%
100%

Long-term
 incentive 
vesting rates 
against 
maximum 
opportunity 
%

N/A
100%
100%

25%

Annual Report & Accounts 2016 
 
Appendix to the Directors’ remuneration report

No long-term incentives vested during the year. 
As the Company listed in April 2014, part of the 2014 
remuneration relates to when Just Eat was a privately 
owned group.

Percentage change in remuneration of the 
Director undertaking the role of CEO (unaudited)
The table below presents the year-on-year percentage 
change in remuneration received by the Chief Executive 
Officer, compared with the change in remuneration 
received by all UK employees. All UK employees was 
chosen as a suitable comparator group as this includes 
the UK call centre employees and excludes senior 
management and international employees who are 
on different pay structures.

Percentage increase 
in remuneration between  
2015 and 2016

CEO

11%
5%
13%

All UK
employees

10%
24%
215%

Salary
Short-term incentives
All taxable benefits

The rise in salary for the Chief Executive Officer in 
2016 was in line with the application of the Directors’ 
remuneration policy as disclosed in the 2015 
Directors’ Remuneration Report.

Relative importance of spend on pay (unaudited) 
The table below details the change in total employee 
pay between 2015 and 2016 as detailed in Note 7 
of the financial statements. In line with our strategic 
plans, earnings have been retained for growth and 
development of the business and therefore no dividends 
have been paid since the one paid in April 2014 
prior to the IPO as part of a capital restructuring. 
Underlying EBITDA and revenues have been used as 
a comparative measure as these KPIs are used by the 
Directors to measure performance. These measures 
have been calculated in line with those in the audited 
financial statements.

Total gross 
employee pay
Revenues
Underlying EBITDA

% change

31%
52%
93%

2016
£m

88.4
375.7
115.3

2015
£m

67.5
247.6
59.7

Consideration by the Directors of matters relating to 
Directors’ remuneration (unaudited)
The following Non-executive Directors were members 
of the Remuneration Committee during the year:

•  Gwyn Burr, Chair;

•  Andrew Griffith; and

•  Diego Oliva.

FIT Remuneration Consultants LLP (“FIT”) were selected 
by the Committee in 2014 as its remuneration advisers, 
after a tender and presentation process involving four 
leading firms. FIT exclusively advise the Committee 
and do not provide any other advice to the Group, nor 
do they advise management. This has, the Committee 
believes, ensured their objectivity and independence. 
FIT are members of the Remuneration Consultants 
Group and comply with its voluntary code of conduct 
in relation to executive remuneration consulting in the 
UK. FIT’s professional fees for 2016 were £69,766 plus 
VAT and were charged on the basis of the firm’s 
standard terms of business for advice provided.

The Remuneration Committee also consulted with the 
Chief Executive Officer, the Chief People Officer and 
the Company Secretary who attended, by invitation, 
various Remuneration Committee meetings during 
the year, although no executive is permitted to 
participate in discussions or decisions regarding 
his or her own remuneration. Input is also sought 
from the Chief Financial Officer as appropriate.

Statement of voting at general meeting (unaudited)
On 27 April 2016, the shareholders approved the 
2015 Directors’ Remuneration Report as detailed 
in the table below:

Votes for 
(% of votes cast)

Votes against 
(% of votes cast)

Votes 
withheld

2015 Directors’ 
Remuneration 
Report

491,467,455 
(95.15%)

25,032,992 
(4.85%)

2,823,188

The 2016 Directors’ Remuneration Report will be put to 
an advisory vote at the Company’s AGM on 27 April 2017.

Link of KPIs to Executive Director remuneration 
(unaudited)
The remuneration of Executive Directors is aligned 
closely with our KPIs though the Company’s Annual 
Bonus Plan.

For 2016, the Annual Bonus Plan was aligned with two 
Group financial KPIs, revenues and Underlying EBITDA, 
and two of the Group’s strategic, customer-focused 
KPIs, active users and number of restaurants.

The Executive Directors are also aligned to long-term 
performance through the PSP, which requires both 
good financial performance (measured using adjusted 
EPS) and good investment performance relative to 
other companies (measured using relative TSR) over a 
period of three financial years.

Details of the Group’s KPIs are provided in the 
Strategic report on page 19.

71

www.justeatplc.comCorporate governanceAppendix to the Directors’ remuneration report continued

For information only: Directors’ remuneration policy
The Directors’ remuneration policy as set out below was approved by the Company’s shareholders at the 
Company’s 2015 AGM held on 13 May 2015. 

The policy has been developed mindful of the new Corporate Governance Code and is felt to be appropriate to 
support the long-term success of the Company while ensuring that it does not promote inappropriate risk taking.

Executive 
Directors

Element and 
purpose

Policy and 
operation

Base salary

Benefits1, 2

Pension

Annual Bonus Plan

This is the core element 
of pay and reflects the 
individual’s role and 
position within the 
Group with some 
adjustment to reflect 
their capability and 
contribution.

Base salaries will be 
reviewed each year by 
the Committee.

The Committee does not 
strictly follow data but 
uses the median 
position as a reference 
point in considering, in 
its judgement, the 
appropriate level of 
salary, having regard to 
other relevant factors 
including corporate and 
individual performance 
and any changes in an 
individual’s role and 
responsibilities.

Base salary is paid 
monthly in cash.

To provide benefits 
valued by recipients.

To provide retirement 
benefits.

Executive Directors 
can receive pension 
contributions to 
personal pension 
arrangements or the 
equivalent amount can 
be paid as a cash 
supplement in lieu of 
pension contributions 
(reduced for the impact 
of employer’s NICs).

The Executive Directors 
are reimbursed for their 
commuting costs and 
associated tax liabilities 
(up to a value of 
£12,000). Additionally, 
they receive a car 
allowance or company 
car (in the case of the 
CEO), private medical 
cover and insurance 
benefits. The Committee 
reserves discretion to 
introduce new benefits 
where it concludes that 
it is appropriate to do  
so, having regard to  
the particular 
circumstances and  
to market practice.

Where appropriate, the 
Company will meet 
certain costs relating  
to Executive Director 
relocations and (if 
necessary) expatriate 
benefits.

To motivate Executives 
and incentivise delivery of 
performance over a one-year 
operating cycle, focusing on the 
short/medium-term elements of 
our strategic aims.

Annual Bonus Plan levels and the 
appropriateness of measures are 
reviewed annually at the 
commencement of each financial 
year to ensure they continue to 
support our strategy.

Once set, performance measures 
and targets will generally remain 
unchanged for the year, except to 
reflect events such as corporate 
acquisitions or other major 
transactions where the 
Committee considers it to be 
necessary in its opinion to make 
appropriate adjustments.

Annual Bonus Plan outcomes are 
paid in cash following the 
determination of achievement 
against performance measures 
and targets.

The Committee will keep under 
review whether it is appropriate 
for bonuses to be partly deferred 
into shares. Where such 
arrangements are operated, 
individuals would be able to 
receive a dividend equivalent in 
cash or shares equal to the value 
of dividends which would have 
accrued during the vesting 
period.

Clawback provisions apply to the 
Annual Bonus Plan as explained 
in more detail on page 75.

1.  Travel and hospitality
  While the Committee does not consider it to form part of benefits in the normal usage of that term, it has been advised that corporate hospitality (whether paid for 

by the Company or another) and business travel for Executive Directors, Non-executive Directors and the Chairman (and exceptionally their families) may technically 
come within the applicable rules and so the Committee expressly reserves the right for the Committee to authorise such activities within its agreed policies.

2.  Deemed benefits from JSOP participation
  Payments to any Director in respect of the deemed cost of interest on loans relating to participation in the JSOP and, if relevant, the writing off of any such loans are 
benefits within the scope of the Directors’ remuneration policy. The value of any such amounts is in addition to the maximum amounts stated in the table above for 
benefits for Executive Directors and for Chairman and Non-executive Directors’ fees.

72

Annual Report & Accounts 2016Executive 
Directors

Maximum

Base salary

Benefits1, 2

Pension

Annual Bonus Plan

The maximum level of Annual Bonus 
Plan outcomes is 150% of base salary 
per annum for the CEO and 120% for 
any other Executive Director for the 
duration of this policy.

The maximum 
employer’s 
contribution is 
limited to up to 
10% of base salary, 
although it is 
not currently 
anticipated that this 
will increase above 
the current 5% level 
for the three-year 
life of this policy.

The Executive Directors’ 
salaries will not be 
increased so as to exceed 
the median for the 
equivalent roles in 
companies listed on the 
London Stock Exchange 
with a market capitalisation 
ranking which places them 
within 30 above and 30 
below that of the Company 
at or around the time when 
the Committee obtains such 
benchmark data. In practice, 
the Company envisages, for 
the three-year life of this 
policy, further discounting 
the data by 20% to reflect 
the Company’s high market 
capitalisation to revenue 
ratio but reserves the right 
not to apply such discount 
should it consider that to be 
necessary to retain or recruit 
appropriate Executives.

Once a suitable market level 
is achieved, further increases 
would not normally be more 
than the average awarded 
to staff generally.

It is not possible to 
prescribe the likely 
change in the cost 
of insured benefits 
or the cost of some 
of the other 
reported benefits 
year to year, but the 
provision of benefits 
will operate within 
an annual limit of 
£100,000 (plus a 
further 100% of 
base salary in the 
case of relocations 
and expatriate 
benefits).

The Committee will 
monitor the costs of 
benefits in practice 
and will ensure that 
the overall costs 
do not increase by 
more than the 
Committee 
considers 
appropriate in all 
the circumstances.

Performance 
measures

N/A

N/A

N/A

The performance measures applied 
may be financial or non-financial and 
corporate, divisional or individual and 
in such proportions as the Committee 
considers appropriate.

Attaining the threshold level of 
performance for any measure will not 
produce a pay-out of more than 25% 
of the maximum portion of overall 
annual bonus attributable to that 
measure, with a sliding scale to full 
pay-out for maximum performance.

However, the Annual Bonus Plan 
remains a discretionary arrangement 
and the Committee retains a standard 
power to apply its judgement to adjust 
the outcome of the Annual Bonus 
Plan for any performance measure 
(from zero to any cap) should it 
consider that to be appropriate.

73

www.justeatplc.comCorporate governanceAppendix to the Directors’ remuneration report continued

For information only: Directors’ remuneration policy continued

Executive 
Directors

Long-term incentives

Share ownership 
guidelines

All-employee 
share plans

Element and 
purpose

To motivate and incentivise delivery of sustained performance 
over the long term, and to promote alignment with shareholders’ 
interests, the Group intends to operate the Performance Share 
Plan (“PSP”). The Company also has the ability to grant market 
value options under an Employee Share Option Scheme 
(“ESOS”), although it is not currently intended that Executive 
Directors will receive awards under the ESOS.

To further align the 
interests of Executive 
Directors with those 
of shareholders.

Policy and 
operation

Awards under the PSP may be granted as nil-cost options, 
conditional awards and forfeitable shares which vest to the 
extent performance conditions are satisfied over a period of at 
least three years.

Under the PSP plan rules, vested awards may also be settled in cash.

The PSP rules allow that the number of shares subject to vested 
PSP awards may be increased to reflect the value of dividends 
that would have been paid in respect of any ex-dividend dates 
falling between the grant of awards and the expiry of any 
vesting and holding period for awards.

Vested awards will be subject to a two-year holding period 
during which time awards may not be exercised or released but 
are no longer contingent on future employment.

Clawback provisions apply to PSP awards and are explained in 
more detail on the following page.

The Company will honour the vesting of all awards granted 
under previous policies in accordance with the terms of such 
awards; in particular, outstanding JSOP awards (and related 
loans) will continue on their terms.

Executive Directors 
are expected to 
retain 50% of the 
Ordinary Shares 
vesting under all 
share plans, after 
any disposals for 
the payment of 
applicable taxes,  
until they have 
achieved the  
required level of 
shareholding 
(currently 400%  
of salary).

Maximum

The PSP allows for awards over shares with a maximum value as 
at the date of award of 200% of base salary per financial year, 
which may be increased to 300% in exceptional circumstances.

400% of base salary 
for all Executive 
Directors.

The ESOS allows for market value options over shares with a 
maximum value as at the date of award of 300% of base salary 
per financial year, which may be increased to 400% in 
exceptional circumstances.

The Committee expressly reserves discretion to make such 
awards as it considers appropriate within these limits (although, 
as stated above, it is not currently intended that Executive 
Directors will receive awards under the ESOS).

The Committee 
reserves the power 
to amend (but not 
reduce) these levels 
in future years.

Performance 
measures

The Committee may set such performance conditions on PSP 
awards as it considers appropriate (whether financial or 
non-financial and whether corporate, divisional or individual).

N/A

Once set, performance measures and targets will generally 
remain unaltered unless events occur which, in the Committee’s 
opinion, make it appropriate to alter the performance conditions 
in such manner as the Committee thinks fit.

Performance periods may be over such periods as the Committee 
selects at grant, which will not normally be less than (but may 
be longer than) three years.

No more than 20% of awards vest for attaining the threshold 
level of performance conditions.

To encourage share 
ownership by 
employees, thereby 
allowing them to 
share in the long-
term success of the 
Group and align their 
interests with those 
of the shareholders.

The Company-
operated Sharesave 
Scheme and Share 
Incentive Plan are 
all-employee share 
plans established 
under HMRC 
tax-advantaged 
regimes and follow 
the usual form for 
such plans.

Executive Directors 
are able to participate 
in all-employee share 
plans on the same 
terms as other Group 
employees.

The maximum 
participation levels 
for all-employee 
share plans will be 
the limits for such 
plans set by HMRC 
from time to time.

Consistent with 
normal practice, such 
awards are not 
subject to 
performance 
conditions.

74

Annual Report & Accounts 2016Chairman and  
Non-executive Directors

Chairman and Non-executive Director fees1, 2

Element  
and purpose

To enable the Company to recruit and retain a Chairman and Non-executive Directors of the highest 
calibre, at the appropriate cost.

Policy and  
operation

The fees paid to the Chairman and to Non-executive Directors aim to be competitive with other fully 
listed companies of equivalent size and complexity.

The fees payable to the Non-executive Directors are determined by the Board.

The fees payable to the Chairman are determined by the Remuneration Committee.

All fees will be subject to periodic review. For Non-executive Directors the fee structures may involve 
separate fees for chairing or for membership of Board Committees.

Non-executive Directors will not participate in any new cash or share incentive arrangements 
from admission.

No benefits are envisaged for the Non-executive Directors (including the Chairman) but the Company 
reserves the right to provide benefits (including travel and office support) within the prescribed limits.

Fees are paid monthly in cash.

Maximum

The aggregate fees (and any benefits) of the Chairman and Non-executive Directors will not exceed the 
limit from time to time prescribed within the Company’s Articles of Association for such fees (currently 
£2 million per annum in aggregate).

Any increases actually made will be appropriately disclosed.

Performance 
measures

N/A

1,2.   See Notes on page 72.

Clawback
Clawback (being the ability of the Company to claim 
repayment of paid amounts as a debt within two years 
of payment) provisions apply to the Annual Bonus Plan 
and PSP in certain circumstances (e.g. misstatement 
of accounts, miscalculation of vesting/payouts and an 
act/omission that justifies summary dismissal for 
misconduct (which has no time limit)).

Stating maximum amounts for the remuneration policy
The Directors’ Remuneration Report regulations and 
related investor guidance encourage companies to 
disclose a cap within which each element of the 
Directors’ remuneration policy will operate. Where 
maximum amounts for elements of remuneration have 
been set within the Directors’ remuneration policy, 
these will operate simply as caps and are not 
indicative of any aspiration.

Differences between the policy on remuneration 
for Directors and the policy on remuneration 
for other employees
While the appropriate benchmarks vary by role, the 
Company seeks to apply the philosophy behind this 
policy across the Company as a whole. Where Just 
Eat’s pay policy for Directors differs from its pay 
policies for groups of employees, this reflects the 
appropriate market rate position for the relevant roles. 
The Company takes into account pay levels, bonus 
opportunity and share awards applied across the 
Group as a whole when setting the Executive 
Directors’ remuneration policy.

Variations in share capital
The LTIP and ESOS contain standard provisions that 
allow for the adjustment of awards to take account 
of variations in share capital, demergers, special 
dividends, etc.

Service contracts
Executive Directors
The Committee’s policy is that each Executive 
Director’s service agreement should be of indefinite 
duration, subject to termination by the Company 
on 12 months’ notice or six months’ notice by the 
individual. The service agreements of all Executive 
Directors comply with that policy.

The service agreements reserve the right for the 
Company to make a payment in lieu of notice to an 
Executive Director for the amount of 1.2 and 1.1 times 
(for the CEO and CFO respectively) of base salary 
for the notice period if notice is served on or after 
1 January 2015. 

The small premium to base salary reflects the Company’s 
estimate of fixed benefits costs. Such sums may be paid 
in instalments and would cease or be reduced if the 
individual finds an alternative role. Contracts do not 
contain change of control provisions but do contain 
provisions allowing for summary termination.

The Committee reserves flexibility, for an appropriate 
candidate in exceptional circumstances only, to introduce 
a longer initial notice period (of up to two years) 
reducing over time.

75

www.justeatplc.comCorporate governanceAppendix to the Directors’ remuneration report continued

The Annual Bonus Plan and long-term incentives will 
operate (including the maximum award levels) as detailed 
in the general policy in relation to any newly appointed 
Executive Director. Any recruitment-related long-term 
incentive awards which are not buy-outs will be 
subject to the limits as stated in the general policy 
(e.g. 300 per cent in the PSP). Details of any recruitment-
related awards will be appropriately disclosed.

For an internal appointment, any variable pay element 
awarded in respect of the prior role may either continue 
on its original terms or be adjusted to reflect the new 
appointment as appropriate.

For external and internal appointments, the Committee 
may agree that the Company will meet certain 
relocation expenses as it considers appropriate.

For external candidates, it may be necessary to make 
additional awards in connection with the recruitment 
to buy out awards forfeited by the individual on leaving 
a previous employer. For the avoidance of doubt, 
buy-out awards are not subject to a formal cap.

For any buy-outs the Company will not pay more than 
is, in the view of the Committee, necessary and will in 
all cases seek, in the first instance, to deliver any such 
awards under the terms of the existing Annual Bonus 
Plan and long-term incentives. It may, however, be 
necessary in some cases to make buy-out awards on 
terms that are more bespoke than the existing Annual 
Bonus Plan and long-term incentives.

All buy-outs, whether under the Annual Bonus Plan, 
long-term incentives or otherwise, will take account of 
the service obligations and performance requirements 
for any remuneration relinquished by the individual 
when leaving a previous employer. The Committee 
will seek to make buy-outs subject to what are, in 
its opinion, comparable requirements in respect of 
service and performance.

However, the Committee may choose to relax this 
requirement in certain cases (such as where the service 
and/or performance requirements are materially 
completed, or where such factors are, in the view of 
the Committee, reflected in some other way, such as 
a significant discount to the face value of the awards 
forfeited) and where the Committee considers it to be 
in the interests of shareholders.

A new Non-executive Director would be recruited 
on the terms explained above in respect of the main 
policy for such Directors.

Service contracts continued
Executive Directors continued
The date of each Executive Director’s contract is:

David Buttress
Paul Harrison

Contract date

8 April 2014
21 June 2016

The service agreements of the Executive Directors are 
available for inspection at the Company’s registered 
office during normal business hours and at the Company’s 
AGM, including during the 15 minutes preceding this.

Chairman and Non-executive Directors
Each Non-executive Director and the Chairman is 
engaged for an initial period of two years, subject to 
annual renewal at the AGM. For Non-executive Directors, 
other than the Chairman, these engagements can be 
terminated by either party on three months’ notice.

The Non-executive Directors cannot participate in 
new awards under the Company’s incentive plans from 
admission, are not entitled to any pension benefits and 
are not entitled to any payment in compensation for 
early termination of their appointment beyond the 
three months’ notice referred to above.

For the Chairman and each Non-executive Director the 
effective date of their latest letter of appointment is:

Name

Date of appointment

John Hughes CBE
Frederic Coorevits
Andrew Griffith
Gwyn Burr

15 December 2011
10 July 2009
12 March 2014
12 March 2014

Diego Oliva

24 September 2015

Roisin Donnelly

17 October 2016

Term

2 years
2 years
2 years
2 years

2 years

2 years

The letters of appointment of the Non-executive 
Directors are available for inspection at the Company’s 
registered office during normal business hours and 
at the Company’s AGM, including during the 15 minutes 
preceding this.

Recruitment remuneration policy
The Company’s recruitment remuneration policy aims to 
give the Committee sufficient flexibility to secure the 
appointment and promotion of high calibre Executives 
to strengthen the management team and secure the 
skillsets to deliver the Group’s strategic aims. 

In terms of the principles for setting a package for a new 
Executive Director, the starting point for the Committee 
will be to apply the general policy for Executive Directors 
as set out on the previous pages and structure a 
package in accordance with that policy. Consistent 
with the Directors’ Remuneration Report Regulations, 
the caps contained within the policy for fixed pay do 
not apply to new recruits, although the Committee 
would not envisage exceeding these caps in practice.

76

Annual Report & Accounts 2016Termination policy summary
It is appropriate for the Committee to consider treatment on a termination having regard for all of the relevant facts 
and circumstances available at that time. This policy applies both to any negotiations linked to notice periods on 
a termination (see “Service contracts” on pages 75 and 76) and any treatments that the Committee may choose 
to apply under the discretions available to it under the terms of the Annual Bonus Plan and PSP plans. The 
potential treatment on termination under these plans is summarised in the table below.

Incentives

Annual  
Bonus  
Plan

PSP

If a leaver is deemed to be a “good leaver”,  
e.g. leaving through death or otherwise  
at the discretion of the Committee

If a leaver is deemed to be a  
“bad leaver”, e.g. leaving for disciplinary  
reasons or to join a competitor

Other exceptional cases,
e.g. change in control

The Committee has the discretion to  
determine the annual bonus which 
will typically be limited to the period  
actually worked.

Receive a pro-rated award subject to the 
application of the performance conditions  
at the end of the normal performance period.

The Committee retains standard discretions 
to either vary time pro-rating or to accelerate 
vesting (and release any holding period) to 
the earlier date of cessation (determining 
the performance conditions at that time).

No awards made.

The Committee has the discretion 
to determine the annual bonus.

All awards will normally lapse.

Receive a pro-rated award 
subject to the application of the 
performance conditions at the 
date of the event, subject to 
standard Committee discretions 
to vary time pro-rating.

Statement of consideration of employment 
conditions elsewhere in the Group
Pay and employment conditions generally in the Group 
are taken into account when setting Executive 
Directors’ remuneration.

The Committee receives regular updates on overall pay 
and conditions in the Group, including (but not limited 
to) changes in base pay and any staff bonus pools in 
operation. There is also oversight of the all-employee 
share schemes which Executive Directors and all other 
Group employees can participate in on the same terms 
and conditions.

Reflecting standard practice, the Company did not 
consult with employees in preparing this 
Remuneration Report.

Under the JSOP, “good leavers” will retain the rights to 
any vested portions of their awards for a period and 
“bad leavers” will have their awards repurchased at cost.

SIP and the Sharesave Scheme provide treatments for 
leavers in line with HMRC rules for such plans.

The Company has the power to enter into settlement 
agreements with Directors and to pay compensation 
to settle potential legal claims. In addition, and consistent 
with market practice, in the event of the termination 
of an Executive Director, the Company may pay a 
contribution towards that individual’s legal fees and 
fees for outplacement services as part of a negotiated 
settlement. Any such fees will be disclosed as part of 
the detail of termination arrangements. For the 
avoidance of doubt, the policy does not include an 
explicit cap on the cost of termination payments.

External appointments
The Company’s policy is to permit an Executive Director 
to serve as a Non-executive Director elsewhere when 
this does not conflict with the individual’s duties to 
the Company and, where an Executive Director takes 
such a role, they will be entitled to retain any fees 
which they earn from that appointment.

77

www.justeatplc.comCorporate governanceIndependent auditor’s report 
to the members of Just Eat plc

Opinion on financial statements of Just Eat plc

In our opinion:
•  the financial statements give 
a true and fair view of the 
state of the Group’s and of the 
Parent Company’s affairs as at 
31 December 2016 and of the 
Group’s profit for the year 
then ended;

•  the Group financial statements 
have been properly prepared in 
accordance with International 
Financial Reporting Standards 
(IFRSs) as adopted by the 
European Union;

•  the Parent Company financial 

statements have been properly 
prepared in accordance with IFRSs 
as adopted by the European Union 
and as applied in accordance with 
the provisions of the Companies 
Act 2006; and

Summary of our audit approach

Key risks
The key risks that we identified 
in the current year were:

•  Business combinations:

•  acquisitions of La Nevera Roja 
in Spain, PizzaBo/hellofood in 
Italy, hellofood in Mexico and 
Brazil, and SkipTheDishes 
in Canada; 

•  the related Notes 1 to 45, including 

the accounting policies.

The financial reporting framework 
that has been applied in their 
preparation is applicable law and 
IFRSs as adopted by the European 
Union and, as regards the Parent 
Company financial statements, as 
applied in accordance with the 
provisions of the Companies 
Act 2006.

•  the financial statements have been 
prepared in accordance with the 
requirements of the Companies Act 
2006 and, as regards the Group 
financial statements, Article 4 of 
the IAS Regulation.

The financial statements that we 
have audited comprise:

•  the Consolidated 

Income Statement;

•  the Consolidated Statement of 
Other Comprehensive Income;

•  the Consolidated and Company 

Balance Sheets;

•  the Consolidated and Company 

Statements of Changes in Equity;

•  the Consolidated and Company 

Cash Flow Statements; and

•  the disposal of the Benelux 

business; and 

•  the announcement of the 
planned acquisition of 
hungryhouse, which is pending 
CMA approval.

•  Impairment of goodwill and 

intangible assets, specifically 
in respect of Australia & 
New Zealand and Mexico; and

•  Central provisions held for 
uncertain international 
corporate tax positions.

Within this report, any new risks 
are identified with 
 Any risks 
which are the same as the prior 
year are identified with 

. 

Materiality
We determined materiality for the Group to be £4.0 million, based on 5 per cent of pre-tax profit of £91.3 million and capped 
to the materiality calculated at the planning stage of our audit. 

Scoping
The most significant component of 
the Group is the UK operation, which 
accounts for 63 per cent of revenue, 
112 per cent of profit before tax and 
-2 per cent of net assets. The Group 
audit team performs the audit of the 
UK business without the involvement 
of a separate component team. 

Full scope audits were performed 
for the Danish, French and Australian 
& New Zealand operations for the 
year ended 31 December 2016 by 
component teams. 

£375.7 million of the Group’s revenue, 
£816.8 million out of £825.7 million 
of the Group’s net assets and 
£88.3 million out of £91.3 million 
of the Group’s profit before tax.

These locations represent the 
principal business units and account 
for £313.9 million out of the 

Significant changes in our approach
This year, we have included a risk in 
respect of uncertain tax provisions, 
due to the increase in the Group’s 
global footprint and hence the 
increased complexity of potential 
uncertain tax positions.

This year, materiality is based on 
5 per cent of pre-tax profit. In the 
prior year, materiality was based 
on 5 per cent of pre-tax profit 
adjusted for certain acquisition 
related amounts.

78

Annual Report & Accounts 2016Going concern and the Directors’ assessment of the principal risks that would threaten the solvency or liquidity of the Group

We confirm that we have nothing 
material to add or draw attention 
to in respect of these matters.

We agreed with the Directors’ 
adoption of the going concern basis 
of accounting and we did not identify 
any such material uncertainties. 
However, because not all future 
events or conditions can be 
predicted, this statement is not a 
guarantee as to the Group’s ability 
to continue as a going concern.

As required by the Listing Rules we 
have reviewed the Directors’ statement 
regarding the appropriateness of the 
going concern basis of accounting 
contained within Note 2 to the 
financial statements and the 
Directors’ statement on the longer-
term viability of the Group contained 
within the Strategic Report on 
page 21.

We are required to state whether 
we have anything material to add 
or draw attention to in relation to:

•  the Directors’ confirmation on 
page 20 that they have carried 
out a robust assessment of the 
principal risks facing the Group, 
including those that would threaten 
its business model, future 
performance, solvency or liquidity;

•  the disclosures on pages 22 to 23 

that describe those risks and 
explain how they are being 
managed or mitigated;

•  the Directors’ statement in Note 2 
to the financial statements about 
whether they considered it 
appropriate to adopt the going 
concern basis of accounting in 
preparing them and their 
identification of any material 
uncertainties to the Group’s ability 
to continue to do so over a period 
of at least twelve months from the 
date of approval of the financial 
statements; and

•  the Directors’ explanation on 
page 21 as to how they have 
assessed the prospects of the 
Group, over what period they have 
done so and why they consider 
that period to be appropriate, and 
their statement as to whether they 
have a reasonable expectation 
that the Group will be able to 
continue in operation and meet its 
liabilities as they fall due over the 
period of their assessment, including 
any related disclosures drawing 
attention to any necessary 
qualifications or assumptions.

Independence
We are required to comply with the Financial Reporting 
Council’s Ethical Standards for Auditors and confirm that 
we are independent of the Group and we have fulfilled 
our other ethical responsibilities in accordance with 
those standards.

We confirm that we are independent of the Group 
and we have fulfilled our other ethical responsibilities 
in accordance with those standards. We also confirm 
we have not provided any of the prohibited non-audit 
services referred to in those standards.

Our assessment of risks of material misstatement

The assessed risks of material 
misstatement described below are 
those that had the greatest effect on 
our audit strategy, the allocation of 
resources in the audit and directing 
the efforts of the engagement team.

As noted above, the risk in respect 
of uncertain tax provisions has been 
included in the current year, due to 
the increase in the Group’s global 
footprint and hence increased 
complexity. 

The other risks are consistent with 
the prior year, albeit the business 
combinations relate to the acquisitions 
and disposals accounted for in the 
current year. 

Business combinations 

Risk description
As noted in the Report of the Audit 
Committee on page 53, there have 
been several acquisitions and a 
disposal of Group entities during 
the year. 

Acquisitions of La Nevera Roja in 
Spain, PizzaBo/hellofood in Italy, 
hellofood in Mexico and Brazil, 
and SkipTheDishes in Canada
As detailed in Notes 13 and 14, 
£181.2 million of goodwill and 
£26.3 million of intangible assets 
have been recognised in connection 

with the acquisitions. Of this, the 
acquisitions of La Nevera Roja, PizzaBo 
and hellofood based in Spain, Italy, 
Mexico and Brazil respectively, and 
SkipTheDishes in Canada represented 
£89.1 million and £92.1 million of the 
increase in goodwill, and £7.0 million 
and £19.3 million of the increase 
in intangible assets respectively. 
The accounting for SkipTheDishes is 
provisional as at 31 December 2016, 
due to the proximity of the 
acquisition to the year end.

The accounting for these transactions 
is complex due to the judgements 
taken in the application of accounting 
standards, for example the valuation 
of the businesses, the recognition 
and valuation of consideration, the 
identification and valuation of 
intangible assets and the accounting 
for financial instruments. 

79

Financial statementswww.justeatplc.comIndependent auditor’s report continued

Business Combinations 

 continued

Risk description continued
In addition, there are certain key 
assumptions which impact the 
valuation of the intangible assets 
including, but not limited to, the 
discount rate, future cash flows, 
churn rate of restaurants and long 
term growth rates. Due to the size 
and complexity of these acquisitions, 
our risk regarding acquisitions has 
been focused on these transactions.

The disposal of the Benelux business
The disposal of the Benelux business 
had no impact on the goodwill carrying 
value as it had been fully impaired in 
a prior period. As detailed in the other 

gains and losses in Note 9, the disposal 
resulted in a gain of £18.7 million.

Due the quantum of the gain on 
disposal in this transaction, we have 
focused our testing in this area. 

The announcement of the planned 
acquisition of hungryhouse, which 
is pending CMA approval
As at 31 December 2016, the 
acquisition of hungryhouse was 
pending CMA approval. As such, the 
business is not consolidated in the 
current year. 

There is judgement involved in 
the accounting for the £6.0 million 
deposit paid and the acquisition 
costs, recognised as a provision at 
the year end. As such, we consider 
this to be a key area of focus for 
the year. 

The associated judgements 
and estimates for each of these 
transactions are described further 
in Note 40 to the financial 
statements and in the Report of 
the Audit Committee on page 53.

How the scope of our audit responded to the risk
We have performed the following 
procedures to address this key audit 
risk and assess compliance with IFRS 3 
Business Combinations, as well as 
review the disclosures presented in 
Note 31 to the financial statements 
to confirm compliance with the 
provisions within IFRS 3 and IAS 37:

Acquisitions of La Nevera Roja in 
Spain, PizzaBo/hellofood in Italy, 
hellofood in Mexico and Brazil, 
and SkipTheDishes in Canada
•  obtained and reviewed the share 

purchase agreements, due 
diligence reports and associated 
contractual agreements for the 
current year business combinations 
and understood the terms and 
conditions of each transaction;

•  tested the initial consideration, 

either through cash or shares, to 
the signed purchase agreement 
and to bank statements and 
assessed the accuracy and 
completeness of the fair value 
of the total consideration 
determined by management; 

•  tested the methodology applied in 
the valuation models prepared by 
management for La Nevera Roja, 
PizzaBo and hellofood to account 
for the intangible assets, and the 
key assumptions (cash flows, 
discount rate, order growth rate 
and churn of restaurants) by 
benchmarking against previous 
acquisitions and existing 
operations and market data and 
engaged our internal valuation 
specialists to support this testing;

80

The disposal of the Benelux business
•  obtained and reviewed the share 

purchase agreement for the disposal 
and understood the terms and 
conditions of the transaction; 

•  assessed the net liability position at 
the disposal date by understanding 
movements since the 2015 year end; 

•  recalculated the gain on disposal 
for the Benelux business; and

•  vouched the sales proceeds to the 
signed share purchase agreement 
and bank statement. 

The announcement of the planned 
acquisition of hungryhouse, which 
is pending CMA approval
•  reviewed the share purchase 

agreement signed in December 
2016 and understood the terms 
and conditions; 

•  assessed the judgements made in 
recognising the costs and deposit 
in respect of the hungryhouse 
acquisition, and discussed these 
with management, in-house legal 
team and management’s external 
legal advisers; and

•  substantively tested a sample of 
the acquisition costs, which 
covered the majority of the 
expense, and agreed to 
engagement letters with 
professional advisers; and vouched 
payment of the £6.0 million 
deposit to bank statement.

•  considered the proportion of 

intangible assets and goodwill 
recognised and compared these 
to previous acquisitions completed 
by the Group to assess consistency 
and comparability of approach; 

•  examined and assessed the inputs 

within the valuation models, 
including the future growth 
patterns, comparing them to the 
historical trends achieved in more 
mature markets; 

•  obtained the financial instrument 
contracts associated with the 
La Nevera Roja, PizzaBo and 
hellofood acquisitions, and 
engaged our financial instrument 
specialists to perform an 
independent calculation of 
hedge effectiveness and assess 
the accounting treatment for 
the cash flow hedge; 

•  tested the provisional accounting 
entries for the SkipTheDishes 
acquisition, which completed on 
14 December 2016, by checking the 
consistency of the methodology 
applied to value the business and 
intangible assets with previous 
similar acquisitions and assessed 
key assumptions, including the 
discount rate, future cash flows 
and long-term growth rates 
specific to that business; and

•  tested the post-acquisition 

remuneration element in connection 
with SkipTheDishes by reviewing 
the terms associated with the 
remuneration, the allocation to 
the income statement and the 
recognition over the period to 
which it relates.

Annual Report & Accounts 2016Key observations
The results of our testing were satisfactory and we consider the disclosure surrounding business combinations to 
be appropriate.

Impairment of goodwill and intangible assets in respect of  
Australia & New Zealand and Mexico cash-generating units 

Risk description
As at 31 December 2016, the Group 
recognised goodwill of £725.2 million 
(2015: £457.1 million) and intangible 
assets of £103.4 million (2015: 
£72.6 million). 

The Group is highly acquisitive 
and the current year acquisitions 
have resulted in an increase of 
£181.2 million in the goodwill balance 
and £26.3 million in intangible assets, 
due to the acquisitions in Italy, Spain, 
Mexico, Brazil and Canada as on 
pages 79 to 80. 

In addition, goodwill of £476.3 million 
and intangible assets of £59.1 million 
are attributable to the Australia 
& New Zealand and Mexico cash-
generating units (“CGUs”), which the 
Group acquired in the prior year and 
are dependent on significant growth 
in the next five to ten years. 

The key assumptions applied by 
the Directors in the impairment 
reviews are:

•  country-specific discount rates;

•  future revenue growth; and

•  expected marketing and staff costs.

How the scope of our audit responded to the risk
In order to address this audit risk we 
audited the assumptions used in the 
impairment model for goodwill and 
intangible assets. As part of our 
work, we:

independent calculation of the 
discount rates and assessing 
management’s methodology used 
in calculating the rates applied;

•  assessed the appropriateness of 

•  considered the projected future 
cash flows, understood variances 
between the forecast and 
actual results for the year ended 
31 December 2016 and compared 
the forecast growth trends to 
historic trends achieved in more 
mature markets that have already 
reached maturity;

•  compared the long-term growth 
rates for each CGU to external 
market data; 

•  were assisted by our valuation 
specialists in computing an 

the sensitivities applied by 
management to the impairment 
testing model including considering 
whether the scenarios (reduction 
in future cash flows and increase 
in the discount rate specific for 
each CGU, which are set out in 
Note 13) represented reasonably 
possible changes in key assumptions;

•  performed further sensitivities based 
on recent trading activity and our 
understanding of the future 
prospects to identify whether these 
scenarios could give rise to further 
impairment; and

As described in the Report of the 
Audit Committee on page 53, and 
Notes 13 and 14 of the consolidated 
financial statements, determining 
whether the carrying value of 
goodwill and intangible assets is 
recoverable requires management to 
make significant estimates regarding 
the future cash flows, discount rates 
and long-term growth rates based 
on management’s view of future 
business prospects. Due to the 
relative sensitivity of certain inputs 
to the impairment testing process, in 
particular the future cash flows of 
the CGUs noted above, the valuation 
of goodwill and intangible assets is 
considered a key audit risk.

•  checked the arithmetical accuracy 
of the impairment model and the 
amortisation charge in the year 
on the intangible assets, other 
than goodwill, and assessed 
the appropriateness of the 
useful economic life applied 
to those assets.

We also considered the adequacy 
of the Group’s disclosure in respect 
of its goodwill impairment testing 
and whether the disclosures about 
the sensitivity of the outcome of 
the impairment assessment to 
reasonably possible changes in key 
assumptions properly reflected the 
risks inherent in such assumptions.

Key observations
We have assessed the impairment calculations for goodwill and intangible assets for each CGU and are satisfied 
that the assumptions applied within the models are appropriate. In addition, we agree that the impairment disclosures 
are reasonable.

81

Financial statementswww.justeatplc.comIndependent auditor’s report continued

Central provisions held for uncertain international corporate tax positions 

Risk description
The increase in the Group’s global 
footprint together with the emerging 
changes to the international tax 
landscape as a result of the OECD’s 
focus on Base Erosion and Profit 
Shifting have increased the 
complexity in assessing the 
valuation of the uncertain tax 

provisions in different geographies. 
The Group’s exposure to significant 
tax risks and the level of provisions 
recognised and the associated 
disclosure are considered audit risks.

The Group’s accounting policy on 
taxation is on page 129 and the 
critical accounting judgements 
and key sources of estimation 
uncertainty are on page 134. 

The total provision in the current 
year is £9.8 million.

How the scope of our audit responded to the risk
We have performed the following 
procedures to address this audit risk:

•  engaged our tax specialists who 

considered any significant 
taxation exposures across the 
Group, including challenging the 
estimates and judgements made 
by management when calculating 
the associated provisions held;

•  considered the tax environment in 
the significant countries in which 
the Group operates, the outcome 

of past settlements for the Group 
and other entities operating in 
these jurisdictions, and the status 
of tax audits; and

•  reviewed correspondence with 

taxation authorities in significant 
locations, as well as reviewing the 
opinions or other documentation 
received from external counsel and 
other advisers where management 
has relied on them to make 
assumptions on the provisions 
in place. 

We also considered the adequacy 
of the Group’s disclosure in respect 
of its taxation disclosures throughout 
the Annual Report, as well as the 
accounting policies and key sources 
of estimation uncertainty. The tax 
provisions are described further in 
Note 11 to the financial statements 
and in the Report of the Audit 
Committee on page 53.

Key observations
The results of our audit work were satisfactory and we concur that the total level of provision is within an acceptable 
range, based on the information currently available. 

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our 
opinion thereon, and we do not provide a separate opinion on these matters.

Our application of materiality

We define materiality as the 
magnitude of misstatement in the 
financial statements that makes it 
probable that the economic decisions 
of a reasonably knowledgeable person 
would be changed or influenced. 
We use materiality both in planning 
the scope of our audit work and in 
evaluating the results of our work.

Based on our professional judgement, 
we determined materiality for the 
financial statements as a whole 
as follows:

Group materiality
£4.0 million (2015: £2.0 million)

Basis for determining materiality
5 per cent of pre-tax profit of 
£91.3 million was used to determine 
our materiality in the current year. 
Materiality has been capped at 
£4.0 million.

Rationale for the benchmark applied
In determining our final materiality 
based on our professional judgement, 
we have considered a number of 

82

benchmarks or financial indicators 
including the final profit before tax 
figure (£91.3 million), revenue, the 
growth history of the business, 
exceptional items and other gains 
or losses. The materiality applied 
represents 4.4 per cent of pre-tax 
profit, 1 per cent of revenue and 
0.5 per cent of equity.

The benchmark in the prior year was 
pre-tax profit adjusted for one-off 
acquisition related items.

Pre-tax profit £91.3 million

We agreed with the Audit Committee 
that we would report to the Committee 
all audit differences in excess of 
£0.2 million (2015: £0.04 million), 
as well as differences below that 
threshold that, in our view, warranted 
reporting on qualitative grounds. 
We also report to the Audit 
Committee on disclosure matters 
that we identified when assessing 
the overall presentation of the 
financial statements.

Group materiality £4 million

Component materiality range 
£2 million to £3 million

Audit Committee reporting 
threshold £0.2 million

■  Pre-tax profit ■  Group materiality

Annual Report & Accounts 2016An overview of the scope of our audit

Our Group audit was scoped by obtaining an understanding 
of the Group and its environment, including Group-wide 
controls, and assessing the risks of material misstatement 
at the Group level. 

The most significant component of the Group is the UK 
operation, which accounts for 63 per cent of revenue, 
112 per cent of profit before tax and -2 per cent of net 
assets. The Group audit team performs the audit of the 
UK business without the involvement of a component 
team. Full scope audits were performed for the Danish, 
French and Australian & New Zealand operations for 
the year ended 31 December 2016 by component teams. 
In addition, Ireland, Canada, Spain and Italy were subject 
to a limited scope audit of specific account transactions 
and account balances. They were selected to provide an 
appropriate basis for undertaking audit work to address 
the risks of material misstatement. These locations 
represent the principal business units and account for 
£344.6 million out of the £375.7 million of the Group’s 
revenue, £824.7 million out of £827.4 million of the 
Group’s net assets and £91.6 million out of £91.3 million 
of the Group’s profit before tax.

At the Parent entity level we also tested the consolidation 
process and carried out analytical procedures to confirm 
our conclusion that there were no significant risks of 

material misstatement of the aggregated financial 
information of the remaining components not subject 
to audit or audit of specified account balances.

Full audit
Limited scope audit
Out of scope

Revenue

Profit 
before tax

Net assets

313.9
30.7
31.1

88.4
3.3
(0.4)

817.2
7.9
0.6

Our audit work was executed at levels of materiality 
applicable to each individual entity which were lower 
than Group materiality and ranged from £2.0 million to 
£3.0 million (2015: £0.95 million to £1.6 million).

A senior member of the Group audit team has visited all 
entities where a full audit is performed for the purposes 
of the Group audit. Going forward, we will follow a 
programme of planned visits that has been designed so 
that a senior member of the Group audit team visits each 
of the significant locations where the Group scope was 
focused at least once every two years, and the most 
significant of them at least once a year. In years when we 
do not visit a significant component we will include the 
component audit team in our team briefing, discuss its 
risk assessment, attend the close meetings remotely, and 
review documentation of the findings from its work.

Opinion on other matters prescribed by the Companies Act 2006

In our opinion, based on the work 
undertaken in the course of the audit:

•  the part of the Directors’ 

Remuneration Report to be 
audited has been properly 
prepared in accordance with 
the Companies Act 2006; 

•  the information given in the 

Strategic Report and the Directors’ 
Report for the financial year for 
which the financial statements are 
prepared is consistent with the 
financial statements; and

•  the Strategic Report and the 
Directors’ Report have been 
prepared in accordance with 
applicable legal requirements.

In light of the knowledge and 
understanding of the Company 
and its environment obtained in 
the course of the audit, we have 
not identified any material 
misstatements in the Strategic 
Report and the Directors’ Report.

Matters on which we are required to report by exception

Adequacy of explanations received and accounting records
Under the Companies Act 2006 we 
are required to report to you if, in 
our opinion:

•  adequate accounting records 

have not been kept by the Parent 
Company, or returns adequate for 
our audit have not been received 
from branches not visited by us; or

•  the Parent Company financial 

statements are not in agreement 
with the accounting records 
and returns.

We have nothing to report in respect 
of these matters.

•  we have not received all the 

information and explanations we 
require for our audit; or

Directors’ remuneration
Under the Companies Act 2006 we 
are also required to report if in our 
opinion certain disclosures of 
Directors’ remuneration have not 

Corporate Governance Statement
Under the Listing Rules we are also 
required to review part of the 
Corporate Governance Statement 

been made or the part of the 
Directors’ Remuneration Report to 
be audited is not in agreement with 
the accounting records and returns.

We have nothing to report arising 
from these matters.

relating to the Company’s compliance 
with certain provisions of the UK 
Corporate Governance Code.

We have nothing to report arising 
from our review.

83

Financial statementswww.justeatplc.comIndependent auditor’s report continued

Matters on which we are required to report by exception continued

Our duty to read other information in the Annual Report
Under International Standards on 
Auditing (UK and Ireland), we are 
required to report to you if, in our 
opinion, information in the Annual 
Report is:

•  materially inconsistent with the 

information in the audited 
financial statements; or

•  apparently materially incorrect 

based on, or materially 

inconsistent with, our knowledge 
of the Group acquired in the 
course of performing our audit; or

•  otherwise misleading.

In particular, we are required to 
consider whether we have identified 
any inconsistencies between our 
knowledge acquired during the audit 
and the Directors’ statement that 
they consider the Annual Report is 

fair, balanced and understandable 
and whether the Annual Report 
appropriately discloses those 
matters that we communicated to 
the Audit Committee which we 
consider should have been disclosed.

We confirm that we have not 
identified any such inconsistencies 
or misleading statements.

Respective responsibilities of Directors and auditor

As explained more fully in the 
Directors’ responsibilities statement, 
the Directors are responsible for the 
preparation of the financial statements 
and for being satisfied that they give 
a true and fair view. Our responsibility 
is to audit and express an opinion on 
the financial statements in accordance 
with applicable law and International 
Standards on Auditing (UK and Ireland). 
We also comply with International 
Standard on Quality Control 1 
(UK and Ireland).

Our audit methodology and tools aim 
to ensure that our quality control 
procedures are effective, understood 
and applied. Our quality controls and 
systems include our dedicated 
professional standards review team 
and independent partner reviews.

This report is made solely to the 
Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 
of the Companies Act 2006. 

Our audit work has been undertaken 
so that we might state to the 
Company’s members those matters 
we are required to state to them in 
an auditor’s report and for no other 
purpose. To the fullest extent 
permitted by law, we do not accept 
or assume responsibility to anyone 
other than the Company and the 
Company’s members as a body, for 
our audit work, for this report, or for 
the opinions we have formed.

Scope of the audit of the financial statements

An audit involves obtaining evidence 
about the amounts and disclosures 
in the financial statements sufficient 
to give reasonable assurance that 
the financial statements are free 
from material misstatement, whether 
caused by fraud or error. This includes 
an assessment of: whether the 
accounting policies are appropriate 
to the Group’s and the Parent 
Company’s circumstances and have 

been consistently applied and 
adequately disclosed; the 
reasonableness of significant 
accounting estimates made by 
the Directors; and the overall 
presentation of the financial 
statements. In addition, we read 
all the financial and non-financial 
information in the Annual Report to 
identify material inconsistencies with 
the audited financial statements and 

to identify any information that 
is apparently materially incorrect 
based on, or materially inconsistent 
with, the knowledge acquired by 
us in the course of performing the 
audit. If we become aware of any 
apparent material misstatements 
or inconsistencies we consider 
the implications for our report.

Anna Marks FCA (Senior statutory Auditor)
for and on behalf of Deloitte LLP
Chartered Accountants and Statutory Auditor
Reading, United Kingdom 
6 March 2017

84

Annual Report & Accounts 2016Consolidated income statement
Year ended 31 December 2016

Continuing operations
Revenues
Cost of sales

Gross profit

Long-term employee incentive costs
Exceptional items
Other administrative expenses

Total administrative expenses
Share of results of associates 

Operating profit
Gain on disposal of Benelux businesses
Net other gains/(losses)
Finance income
Finance costs

Profit before tax
Taxation

Profit for the year

Attributable to:

Owners of the Company
Non-controlling interests

Earnings per Ordinary Share (pence)
Basic
Diluted
Adjusted earnings per Ordinary Share (pence)
Basic
Diluted

Reconciliation of operating profit to Underlying EBITDA
Operating profit
Depreciation and amortisation
Long-term employee incentive costs
Exceptional items
Net foreign exchange losses/(gains)

Notes

3

4, 34
5

16

6
9
9
10
10

11

30

12

12

3
4, 34
5

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

375.7
(35.2)

340.5

(3.1)
(14.6)
(250.2)

(267.9)
(0.1)

72.5
18.7
0.1
0.6
(0.6)

91.3
(19.9)

71.4

71.7
(0.3)

71.4

10.7
10.5

12.2
12.0

72.5
24.9
3.1
14.6
0.2

247.6
(24.2)

223.4

(2.9)
(6.6)
(176.2)

(185.7)
(2.2)

35.5
—
(0.7)
0.4
(0.6)

34.6
(11.6)

23.0

23.1
(0.1)

23.0

3.8
3.7

6.6
6.4

35.5
14.8
2.9
6.6
(0.1)

59.7

Underlying EBITDA

3

115.3

Underlying EBITDA is the main measure of profitability used by management to assess the performance of the 
Group’s businesses. It is defined as earnings before finance income and costs; taxation; depreciation and amortisation 
(“EBITDA”), and additionally excludes the Group’s share of depreciation and amortisation of associates; long-term 
employee incentive costs; exceptional items; foreign exchange gains and losses; and other gains and losses.

85

Financial statementswww.justeatplc.comConsolidated statement of other comprehensive income
Year ended 31 December 2016

Profit for the year

Items that may be reclassified subsequently to profit or loss:

Exchange differences on translation of foreign operations – Group
Exchange differences on translation of foreign operations – Associates
Exchange differences on translation of foreign operations 
reclassified to the income statement on disposal
Exchange differences on translation of non-controlling interest
Fair value gains/(losses) on cash flow hedges
Income tax related to fair value gains/(losses) on cash flow hedges
Net fair value gains/(losses) on cash flow hedges reclassified to goodwill

Other comprehensive income/(loss) for the year

Total comprehensive income for the year

Attributable to:

Owners of the Company
Non-controlling interests

Total comprehensive income for the year

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Notes

71.4

23.0

27
27

27
30
28
28
28

30

97.9
7.7

0.1
(0.2)
1.8
(0.5)
(1.3)

105.5

176.9

177.4
(0.5)

176.9

(7.8)
(3.5)

(0.1)
—
(6.2)
1.2
5.0

(11.4)

11.6

11.7
(0.1)

11.6

86

Annual Report & Accounts 2016Consolidated balance sheet
As at 31 December 2016

Non-current assets
Goodwill
Other intangible assets
Property, plant and equipment
Investments in associates
Other investments
Deferred tax assets

Current assets
Operating cash
Cash to be paid to Restaurant Partners

Cash and cash equivalents
Inventories
Trade and other receivables
Current tax assets

Total assets

Current liabilities
Trade and other payables
Current tax liabilities
Deferred revenues
Provisions for liabilities
Borrowings

Net current assets

Non-current liabilities
Deferred tax liabilities
Deferred revenues
Provisions for liabilities
Borrowings
Other long-term liabilities

Total liabilities

Net assets

Equity
Share capital
Share premium account
Translation reserve
Other reserves
Retained earnings

Equity attributable to owners of the Company
Non-controlling interests

Total equity

As at
31 December 
2016 
£m

As at
31 December 
2015 
£m

Notes

13
14
15
16
17
18

35
19
20

21

22
23

18
22
23

24

25
26
27
28
29

30

725.2
103.4
12.4
29.7
4.1
14.4

889.2

96.8
33.8

130.6
1.7
26.5
0.4

159.2

1,048.4

(112.1)
(22.0)
(3.8)
(13.6)
(0.4)

457.1
72.6
8.6
16.6
0.1
6.5

561.5

148.9
43.8

192.7
1.2
10.5
0.3

204.7

766.2

(99.4)
(6.0)
(3.7)
(0.3)
— 

(151.9)

(109.4)

7.3

95.3

(25.9)
(0.9)
(43.1)
(0.6)
(0.3)

(70.8)

(19.9)
(1.1)
(9.3)
—
(0.6)

(30.9)

(222.7)

(140.3)

825.7

625.9

6.8
562.2
94.7
(6.4)
160.7

818.0
7.7

825.7

6.8
555.5
(11.0)
(6.4)
80.6

625.5
0.4

625.9

The consolidated financial statements on pages 85 to 134 were authorised for issue by the Board of Directors and 
signed on its behalf by: 

David Buttress 
Chief Executive Officer 

Paul Harrison
Chief Financial Officer

Just Eat plc 
6 March 2017 

Company registration number  
06947854 (England and Wales) 

87

Financial statementswww.justeatplc.comConsolidated statement of changes in equity
Year ended 31 December 2016

1 January 2015

5.7

120.5

0.4

(6.7)

63.1

183.0

0.8

183.8

Share
capital
£m

Share
premium
account
£m

Notes

 Translation
reserve
£m

Other
reserves
£m

Retained
earnings
£m

Non-
controlling
interest
£m

Total
£m

Total
equity
£m

Profit/(loss) for the year
Other comprehensive income

Total comprehensive (loss)/income  
for the year
Tax on share options
Issue of capital (net of costs)
Exercise of share options
Share based payment charge
Treasury shares
Exercise of JSOP awards
Acquisition of minority interest in Eat.ch

11
25, 26
26
4, 34
28
28
30

—
—

—
—
1.1
—
—
—
—
—

—
—

—
(11.4)

—
—

23.1
—

23.1
(11.4)

(0.1)
—

23.0
(11.4)

—
—
434.5
0.5
—
—
—
—

(11.4)
—
—
—
—
—
—
—

(11.0)

—
—
—
—
—
(0.1)
0.4
—

23.1
2.8

11.7
2.8
— 435.6
0.5
—
2.6
2.6
(0.1)
—
—
0.4
(11.0)
(11.0)

(0.1)
11.6
2.8
—
— 435.6
0.5
—
2.6
—
(0.1)
—
0.4
—
(11.3)
(0.3)

(6.4)

80.6

625.5

0.4

625.9

31 December 2015

6.8

555.5

Profit/(loss) for the year
Other comprehensive income

Total comprehensive income/(loss)  
for the year
Tax on share options
Issue of capital (net of costs)
Exercise of share options
Share based payment charge
Treasury shares
Exercise of JSOP awards
Partial disposal of Mexican business
Adjustment to Mexican NCI

11
25, 26
26
4, 34
28
28
30
30

—
—

—
—
—
—
—
—
—
—
—

—
—
— 105.7

—
—

71.7

71.7
— 105.7

(0.3)
(0.2)

71.4
105.5

— 105.7
—
—
—
6.2
—
0.5
—
—
—
—
—
—
—
—
—
—

—
—
—
—
—
(0.5)
0.5
—
—

71.7
0.8
—
—
2.8
—
—
4.8
—

177.4
0.8
6.2
0.5
2.8
(0.5)
0.5
4.8
—

(0.5)
—
—
—
—
—
—
7.3
0.5

 176.9
0.8
 6.2
 0.5
 2.8
 (0.5)
0.5
12.1
0.5

31 December 2016

6.8

562.2

94.7

(6.4)

160.7

818.0

7.7

 825.7

88

Annual Report & Accounts 2016Consolidated cash flow statement
Year ended 31 December 2016

Net cash inflow from operating activities

Investing activities
Interest received
Cash outflow on acquisition of businesses
Hungryhouse acquisition deposit
Cash inflow on disposal of Benelux businesses
Cash inflow on disposal of hellofood Brazil
Cash inflow on sale of minority stake in Mexican business
Funding provided by minority interests
Cash outflow on acquisition of interests in associates
Cash inflow on disposal of investment in associates
Funding provided to associates
Purchases of investments
Purchases of property, plant and equipment
Purchases of intangible assets
Cash outflow on financial instruments
Other cash outflows

Net cash used in investing activities

Financing activities
Net proceeds from placing and open offer
Proceeds arising on exercise of options and awards
Proceeds from sale of shares by the employee benefit trust
Cash outflow of the acquisition of minority interest
Movement on borrowings

Net cash from financing activities

Net (decrease)/increase in cash and cash equivalents
Net cash and cash equivalents at beginning of year
Effect of changes in foreign exchange rates

Net cash and cash equivalents at end of year

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

97.0

74.2

Notes

33

10
31
31
31
31
30

16
16
36
17
15

35

25

30

0.6
(154.7)
(6.0)
14.6
2.1
9.3
0.5
(7.2)
—
(2.1)
(3.5)
(9.5)
(11.7)
—
0.1

0.4
(448.4)
—
—
—
—
—
(3.4)
3.1
(2.5)
—
(5.8)
(4.8)
(3.9)
(0.2)

(167.5)

(465.5)

—
2.4
—
(0.1)
—

2.3

(68.2)
192.7
6.1

130.6

435.6
0.5
0.6
(11.3)
(0.3)

425.1

33.8
164.1
(5.2)

192.7

89

Financial statementswww.justeatplc.comNotes to the consolidated financial statements
Year ended 31 December 2016

1. General information
Just Eat plc (the “Company”) and its subsidiaries (the “Group”) operate a leading digital marketplace for takeaway 
food delivery. Further details about the Group’s operations and principal activities are disclosed within the Strategic 
Report on pages 4 to 39. The Company is a public limited company listed on the premium listing segment of the 
Official List of the Financial Conduct Authority and is incorporated and domiciled in the United Kingdom. Its registered 
address is Masters House, 107 Hammersmith Road, London W14 0QH. 

2. Basis of preparation
The financial statements have been prepared in accordance with International Financial Reporting Standards 
(“IFRS”) and IFRS Interpretation Committee interpretations as endorsed by the European Union (“EU”), and with 
those parts of the Companies Act 2006 applicable to companies reporting under IFRS.

The financial statements have been prepared on the historical cost basis, except for assets and liabilities acquired 
as part of a business combination, deferred contingent consideration, provisions for social security costs on the 
exercise of options by employees and financial assets at fair value through profit or loss, which have been 
measured at fair value. The principal accounting policies adopted by the Group are set out in Note 39. These 
policies have been consistently applied to all years presented.

Going concern
For reasons noted on page 21, the financial information has been prepared on the going concern basis, which assumes 
that the Group will continue to be able to meet its liabilities as they fall due for the foreseeable future, being a 
period of at least 12 months from the date of signing these financial statements. At the date of approving the 
financial statements, the Directors are not aware of any circumstances that could lead to the Group being unable 
to settle commitments as they fall due during the 12 months from the date of signing these financial statements.

At 31 December 2016, the Group had net current assets of £7.3 million and cash net of borrowings of £129.6 million. 
For the year ended 31 December 2016, it generated cash inflows from operating activities of £97.0 million. The Group’s 
business activities, together with the factors likely to affect its future development, performance and position 
are set out in the Strategic Report on pages 4 to 39. Note 35 describes the Group’s objectives, policies and 
processes for managing its exposure to credit risk, liquidity risk and interest rate risk.

New and amended standards adopted by the Group
No new standards, amendments or interpretations to standards effective for the first time for the financial year 
beginning on 1 January 2016 have had a material impact on the Group’s financial position or performance nor 
the disclosures in these financial statements.

New standards and interpretations not yet adopted
Certain new accounting standards and interpretations have been published that are not mandatory for 
31 December 2016 year end and have not been early adopted by the Group. The Group’s assessment of the impact 
of these new standards and interpretations on its results, financial position and cash flows is set out below: 

• 

IFRS 9 Financial Instruments: This standard is effective for accounting periods commencing on or after 
1 January 2018, with early adoption permitted. At this stage, the Group does not intend to adopt the standard 
before its effective date.

 This standard addresses the classification, measurement and derecognition of financial assets and financial 
liabilities, introduces new rules for hedge accounting and a new impairment model for financial assets. 

 The adoption of IFRS 9 is not expected to have a material impact on the Group’s results, financial position 
or cash flows.

IFRS 15 Revenue from Contracts with Customers: this standard is effective for accounting periods commencing 
on or after 1 January 2018, with early adoption permitted. Whilst this standard may impact on the timing of the 
recognition of certain of the Group’s non-order driven revenue streams, the impact is not expected to be material.

  At this stage, the Group does not intend to adopt the standard before its effective date.

IFRS 16 Leases: This standard is effective for accounting periods commencing on or after 1 January 2019, with 
early adoption permitted, subject to EU endorsement. At this stage, the Group does not intend to adopt the 
standard before its effective date.

• 

• 

90

Annual Report & Accounts 2016 
 
 
 
2. Basis of preparation continued
New standards and interpretations not yet adopted continued
 This standard will result in almost all leases being recognised on the balance sheet, as the distinction between 
operating and finance leases is removed. Under the new standard, an asset (the right to use the leased item) and 
a financial liability to pay rentals are recognised. The only exceptions are short-term and low-value leases.

The standard will affect primarily the accounting for the Group’s property leases. As at the reporting date, the 
Group had non-cancellable property operating lease commitments of £35.3 million (see Note 32). The Group 
has not yet determined to what extent these commitments will result in the recognition of an asset and a 
liability for future payments and how this will affect the Group’s financial position and reported results.

The anticipated financial impact of these three new accounting standards has not yet been fully assessed 
by the Group. Further information regarding their impact will be disclosed in the 2017 Annual Report. 

3. Operating segments
The Group has four reportable segments: United Kingdom, Australia & New Zealand, Established Markets and 
Developing Markets. Established Markets includes the operations in Benelux (sold August 2016), Canada, Denmark, 
France, Ireland, Norway and Switzerland. Developing Markets includes Italy, Mexico and Spain. 

Each segment includes businesses with similar operating characteristics and at a similar stage of development. 
Underlying EBITDA is the main measure of profit used by the Chief Operating Decision Maker (“CODM”) to assess 
and manage performance. The CODM is David Buttress, the Group’s Chief Executive Officer. Underlying EBITDA 
is defined as earnings before finance income and costs; taxation; depreciation and amortisation (“EBITDA”); and 
additionally excludes the Group’s share of depreciation and amortisation of associates; long-term employee incentive 
costs; exceptional items; foreign exchange gains and losses; and other gains and losses. At a segmental level, 
Underlying EBITDA also excludes intra-group franchise fee arrangements but incorporates an allocation of Group 
technology and central costs (all of which net out on a consolidated level).

Segment revenues

United Kingdom
Less inter-segment sales

United Kingdom
Australia & New Zealand
Established Markets
Developing Markets

Total segment revenues
Head Office
Less Head Office inter-segment sales

Total revenues

The Group’s revenues were generated as follows:

Revenues

Commission revenues
Payment card and administration fees

Order driven revenues

Top-placement fees

Connection fees and other revenues

Total revenues

Year ended 
31 December 
2016
£m

Year ended 
31 December 
2015
£m

238.3
(1.2)

237.1
36.8
75.5
26.2

375.6
2.8
(2.7)

375.7

171.2
(1.6)

169.6
12.4
55.8
9.5

247.3
0.3
—

247.6

Year ended 
31 December 2016

Year ended 
31 December 2015

£m

305.2
48.5

353.7

19.7

2.3

375.7

%

81
13

94

5

1

£m

193.4
32.4

225.8

11.2

10.6

247.6

%

78
 13

 91

5

4

91

Financial statementswww.justeatplc.com 
3. Operating segments continued
Order driven revenues by segment were as follows: United Kingdom £224.9 million (2015: £158.3 million); 
Australia & New Zealand £35.1 million (2015: £11.7 million); Established Markets £68.3 million (2015: £46.5 million); 
and Developing Markets £25.4 million (2015: £9.3 million).

Segment Underlying EBITDA and result

United Kingdom
Australia & New Zealand
Established Markets
Developing Markets

Total segment Underlying EBITDA
Share of results of equity accounted associates (excluding depreciation and amortisation)
Head Office costs

Underlying EBITDA
Long-term employee incentive costs
Exceptional items
Net foreign exchange (losses)/gains

EBITDA
Depreciation – Subsidiaries
Amortisation – Acquired intangible assets
Amortisation – Other intangible assets
Depreciation and amortisation – Associates1

Operating profit
Gain on disposal of Benelux businesses
Net other gains/(losses)
Finance income
Finance costs

Profit before tax

1. 

Includes £0.3 million (2015: £0.3 million) of amortisation in respect of acquired intangible assets.

Year ended 
31 December 
2016
£m

Year ended 
31 December 
2015
£m

Notes

121.8
7.6
13.3
(13.7)

129.0
0.5
(14.2)

115.3
(3.1)
(14.6)
(0.2)

97.4
(6.2)
(15.5)
(2.6)
(0.6)

72.5
18.7
0.1
0.6
(0.6)

91.3

77.6
1.0
6.4
(13.9)

71.1
(1.9)
(9.5)

59.7
(2.9)
(6.6)
0.1

50.3
(4.2)
(8.6)
(1.7)
(0.3)

35.5
—
(0.7)
0.4
(0.6)

34.6

4
5

15
14
14

9
9
10
10

Assets as at 31 December

Liabilities as at 31 December

Notes

2016
£m

233.9
545.9
218.4
171.0

 2015
£m

146.1
453.0
84.9
 71.8

2016
£m

(71.0)
(27.7)
(40.6)
(37.1)

1,169.2
3,036.4
29.7

755.8
2,584.3
16.6

(176.4)
(1,360.8)
—

16

2015
£m

(59.8)
(23.6)
(35.0)
(41.1)

(159.5)
(978.7)
—

4,235.3

3,356.7

(1,537.2)

(1,138.2)

(1,314.5)
(1,872.4)
—

(1,008.8)
(1,573.2)
(8.5)

1,314.5
—
—

1,008.8
—
(10.9)

1,048.4

 766.2

(222.7)

(140.3)

Segment assets and liabilities

United Kingdom
Australia & New Zealand
Established Markets
Developing Markets

Total segment assets/(liabilities)
Head Office
Associates

Consolidation adjustments:

Elimination of intercompany debtors and creditors
Elimination of investments
Other consolidation adjustments

Total

92

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 2016 
3. Operating segments continued

Segment net book value of non-current assets

United Kingdom
Australia & New Zealand
Established Markets
Developing Markets

Head Office
Associates 

Total

Property, plant and equipment; and intangible assets

United Kingdom
Australia & New Zealand
Established Markets
Developing Markets

Associates

Head Office

Total

As at 
31 December 
2016
£m

As at
31 December 
2015
£m

Note

12.4
512.6
176.1
128.0

829.1
30.4
29.7

889.2

10.2
441.0
56.2
24.4

531.8
13.1
16.6

561.5

16

Additions 
Year ended 31 December

Depreciation and amortisation 
Year ended 31 December

2016
£m

2.9
1.3
113.6
98.2

216.0
—

12.3

228.3

 2015
£m

3.3
452.4
8.0
23.0

486.7
—

6.6

493.3

2016
£m

3.5
10.2
4.6
3.2

21.5
0.6

2.8

24.9

 2015
£m

3.7
5.0
2.6
1.1

12.4
0.3

2.1

14.8

Additions include goodwill and other intangible assets acquired as part of business combinations, as well as 
purchases of tangible and intangible fixed assets.

4. Long-term employee incentive costs
The total expense recorded in relation to the long-term employee incentives was £3.1 million (2015: £2.9 million). 
This charge was comprised of £2.8 million (2015: £2.6 million) in respect of share based payments and £0.3 million 
(2015: £0.3 million) in respect of provisions for employer’s social security costs on the exercise of options 
(see Note 34).

5. Exceptional items

M&A transaction costs
Acquisition integration costs

Total exceptional items

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

9.5
5.1

14.6

6.6
—

6.6

M&A transaction costs relate to legal, due diligence and other costs incurred as a result of the Group’s acquisitions 
(see Note 31) and aborted acquisitions. For the year ended 31 December 2016, they include £5.0 million (2015: £nil) 
of costs in respect of the acquisition of hungryhouse which are contingent upon the successful completion of 
the acquisition. They are therefore included within provisions as at 31 December 2016 (see Note 23).

The acquisition integration costs relate to the integration into the Group of Menulog and the four businesses 
acquired during the first half of 2016 (La Nevera Roja, PizzaBo/hellofood in Italy, hellofood Mexico, hellofood 
Brazil). They include the non-recurring costs of running two offices and platforms during employee consultation 
processes, redundancy costs, lease termination costs and related advisers’ fees. In addition, they include the cost 
of recruiting the new Menulog senior management team and advisers’ costs in respect of litigation and other 
matters that pre-dated the Group’s acquisition of Menulog in June 2015.

93

Financial statementswww.justeatplc.com6. Operating profit
Profit for the year has been arrived at after charging/(crediting):

Total staff costs
Exceptional items
Net foreign exchange losses/(gains)
Loss on sale of property, plant and equipment
Operating lease charges
Depreciation of property, plant and equipment
Amortisation of intangible assets – Acquired intangible assets
Amortisation of intangible assets – Other intangible assets
Research and development

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Notes

7
5

32
15
14
14

88.4
14.6
0.2
0.5
4.2
6.2
15.5
2.6
12.5

67.5
6.6
(0.1)
0.1
3.1
4.2
8.6
1.7
5.4

With the exception of exceptional items all of the above items are included within other administrative expenses 
in the income statement. Research and development costs are predominantly staff costs, which are included in 
the staff costs figures.

7. Staff costs
The average number of full-time equivalent members of staff analysed by function was:

Operations
Technology and product
Sales
Marketing
Management and administration

Year ended 
31 December 
2016 

Year ended 
31 December 
2015 

707
286
247
106
275

650
191
286
109
207

Average number of full-time equivalent members of staff

1,621

1,443

Staff remuneration, including that in respect of the Directors, comprised:

Wages and salaries
Social security costs
Pension costs
Long-term employee incentive costs

Total staff remuneration

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Notes

74.4
8.7
2.2
3.1

88.4

56.1
7.2
1.3
2.9

67.5

4, 34

Details of the Directors’ remuneration are included in the Report of the Remuneration Committee on pages 60 to 77.

94

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 20168. Auditor’s remuneration
During the year, the Group obtained the following services from its auditor:

Fees payable to Deloitte LLP for the audit of the Company’s financial statements
Fees payable to Deloitte LLP and its associates for the audit of the Company’s subsidiaries

Total Deloitte LLP audit fees

Non-audit services provided by Deloitte LLP and its associates:

Audit-related assurance services
Taxation compliance services
Taxation advisory services
Corporate finance services

Total Deloitte LLP non-audit fees

Total Deloitte LLP fees

Fees payable to other auditors for the audit of the Company’s subsidiaries

Year ended 
31 December 
2016 
£’000

Year ended 
31 December 
2015 
£’000

381
178

559

62
55
102
—

219

778

42

294
148

442

129
40
93
155

417

859

41

Details of the Group’s policy on the use of the auditor for non-audit services and how the auditor’s independence 
and objectivity were safeguarded are set out in the Audit Committee Report on page 55. No services were 
provided pursuant to contingent fee arrangements. In the prior year, the corporate finance services provided 
were in respect of the Group’s acquisition of the Menulog Group.

9. Other gains and losses

Gain on disposal of Benelux businesses

Movement in minority shareholders’ buy-out provision
Gain on disposal of Achindra Online Marketing Private Limited
Losses on financial instruments
Fair value gain/(loss) on other investments 
Other (losses)/gains

Net other gains/(losses)

Notes

31

16
35
17

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

18.7

—
—
—
0.5
(0.4)

0.1

—

(0.2)
3.0
(3.9)
(0.1)
0.5

(0.7)

On 2 August 2016, the Group disposed of its Benelux operations (The Netherlands and Belgium) to Takeaway.com, 
which resulted in a gain on disposal of £18.7 million (see Note 31).

In January 2015, the Group recognised a gain of £3.0 million on the sale of its entire shareholding in Achindra 
Online Marketing Private Limited, the Group’s Indian associated undertaking.

During the year ended 31 December 2015, a net loss of £3.9 million was recognised on two derivatives taken out 
to hedge the sterling amount of the Menulog Group acquisition consideration, which was payable in Australian 
dollars. The net loss comprised a £4.6 million loss on one hedge and a £0.7 million gain on another hedge.

95

Financial statementswww.justeatplc.com10. Finance income and finance costs

Interest received on bank deposits

Total finance income

Bank interest and charges

Total finance costs

11. Taxation

Current taxation
Current year
Adjustment for prior years

Deferred taxation
Temporary timing differences
Adjustment for prior years
Effect of tax rate change

Total tax charge for the year

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

0.6

0.6

0.6

0.6

0.4

0.4

0.6

0.6

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Notes

29.0
0.1

29.1

(8.6)
(0.7)
0.1

(9.2)

19.9

15.8
0.1

15.9

(4.4)
0.1
—

(4.3)

11.6

18
18
18

UK corporation tax was calculated at 20 per cent (2015: 20.25 per cent) of the taxable profit for the year. As announced 
in the March 2014 Budget, the standard rate of corporation tax in the UK changed from 21 per cent to 20 per cent 
with effect from 1 April 2015.

As announced in the Summer 2015 Budget, the government announced a reduction in the standard rate of 
corporation tax in the UK from 20 per cent to 19 per cent, effective from 1 April 2017. The Finance Bill 2016 
subsequently reduced the main rate of corporation tax to 17 per cent, effective from 1 April 2020. 

Taxation for other jurisdictions was calculated at the rates prevailing in the respective jurisdictions.

Taxation on items taken directly to other comprehensive income was a debit of £0.5 million (2015: £1.2 million credit) 
and relates to fair value losses on cash flow hedges which have been reclassified to goodwill. 

Taxation on items taken directly to equity in respect of share options was a net credit of £0.8 million (2015: £2.8 million 
credit), comprised of a £1.2 million credit relating to current tax and a £0.4 million debit relating to deferred tax.

More information on the calculation of deferred tax is provided in Note 18.

96

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201611. Taxation continued
The total tax charge for the year can be reconciled to the profit per the income statement as follows:

Profit before tax
Tax at the UK corporation tax rate  
of 20% (2015: 20.25%)
Non-deductible expenditure
Non-taxable income
Share based payments
Profit on the deemed disposals 
of businesses
Adjustments in respect of prior periods
Effect of different tax rates of subsidiaries 
operating in other jurisdictions
Other overseas taxes
Change in unrecognised deferred tax asset
Reduction in UK tax rate

Total tax charge for the year

Effective tax rate

Year ended
31 December 2016

Before
adjusting
items
£m

Adjusting
items
£m

106.2

(14.9)

21.2
1.0
(5.3)
—

—
(0.7)

(1.1)
8.2
1.5
0.1

24.9

23.4%

(2.9)
2.0
—
0.1

(3.8)
0.1

(1.4)
—
0.9
—

(5.0)

Year ended
31 December 2015

Before
adjusting
items
£m

Adjusting
items
£m

53.6

(19.0)

10.9
1.2
(2.6)
—

—
0.2

(0.6)
3.5
0.7
—

13.3

(3.9)
2.3
0.1
0.2

(0.6)
—

(0.4)
0.6
—
—

(1.7)

Total
£m

91.3

18.3
3.0
(5.3)
0.1

(3.8)
(0.6)

(2.5)
8.2
2.4
0.1

19.9

Total
£m

34.6

7.0
3.5
(2.5)
0.2

(0.6)
0.2

(1.0)
4.1
0.7
—

11.6

21.8%

24.8%

33.5%

The effective tax rate on underlying profits (“Underlying ETR”) was 23.4 per cent (2015: 24.8 per cent). Underlying 
profit is defined as profit before tax before long-term employee incentive costs, exceptional items, other gains 
and losses, foreign exchange gains and losses and amortisation in respect of acquired intangible assets.

The total tax charge of £19.9 million (2015: £11.6 million) is made up of: a current tax charge of £29.1 million 
(2015: £15.9 million), primarily consisting of corporate tax arising in the UK, Denmark, France and Switzerland; 
and a deferred tax credit of £9.2 million (2015: £4.3 million) resulting from the recognition of a deferred tax asset 
on losses arising in Australia and the unwind of deferred tax liabilities arising on acquired intangibles.

 As a result of the geographical spread of the Group’s operations and the varied, increasingly complex nature of 
local and global tax law, there are some transactions for which the ultimate tax determination is uncertain during 
the ordinary course of business. The provision held in relation to uncertain tax items totalled £9.8 million as at 
31 December 2016. 

We expect our Underlying ETR to trend towards the UK prevailing corporation tax rate. However, the Group’s future 
tax charge and actual underlying ETR will be driven by a number of factors including: the timing of the recognition 
of tax losses; changes in the mix of our business profits; local or international tax reform (for example any arising 
from the implementation of the OECD’s BEPS actions and EU state aid investigations); new challenges by the tax 
authorities or the resolution of ongoing points raised by tax authorities; and the impact of any acquisitions, disposals 
or restructurings.

97

Financial statementswww.justeatplc.com11. Taxation continued
Deferred tax assets arising from temporary differences have not been recognised in tax jurisdictions where 
there is insufficient evidence that the asset will be recovered. The amount of the asset not recognised as at 
31 December 2016 was £18.0 million (2015: £6.3 million). The asset would be recognised if sufficient suitable 
taxable profits were made in the future and the recovery of the asset became probable.

Deferred tax assets not recognised

Accelerated capital allowances
Short-term timing differences
Unrelieved tax losses1
Share based payments
Unrelieved tax losses in joint venture and associates

Total

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

1.2
0.2
15.6
—
1.0

18.0

0.9
—
4.2
0.5
0.7

6.3

1.  The majority of the Group’s tax losses for which no deferred tax has been recognised do not expire. A total of £7.6 million of gross losses (unrecognised deferred tax 
asset of £2.3 million) expire in five to ten years’ time and a £4.2 million of gross losses (unrecognised deferred tax asset of £1.1 million) expire in 15 to 20 years’ time. 

12. Earnings per share
Basic earnings per share was calculated by dividing the profit for the year attributable to the shareholders of the 
Company by the weighted average number of shares outstanding during the year, excluding unvested shares held 
pursuant to the Group’s JSOP and SIP.

Diluted earnings per share was calculated by adjusting the weighted average number of shares outstanding to 
assume conversion of all potentially dilutive shares. The Group had potentially dilutive shares in the form of share 
options and unvested shares held pursuant to the Group’s JSOP and SIP. 

Adjusted earnings per share is the main measure of earnings per share used by the Group and is calculated using 
an underlying profit measure attributable to the holders of Ordinary Shares in the Parent, which is defined as 
profit attributable to the holders of Ordinary Shares in the Parent, before long-term employee incentive costs; 
exceptional items; other gains and losses; foreign exchange gains and losses; amortisation of acquired intangible 
assets; and the tax impact of the adjusting items.

Basic and diluted earnings per share have been calculated as follows:

Profit attributable to the holders of Ordinary Shares in the Parent
Long-term employee incentive costs
Exceptional items
Net other (gains)/losses
Net foreign exchange losses/(gains)
Amortisation in respect of acquired intangible assets (including associates)
Tax impact of the adjusting items

Adjusted profit attributable to the holders of Ordinary Shares in the Parent

Weighted average number of Ordinary Shares for basic earnings per share
Effect of dilution:
– Share options and awards
– Unvested JSOP shares
– Shares held in escrow

Notes

4, 34
5
9

11

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

71.7
3.1
14.6
(18.8)
0.2
15.8
(5.0)

81.6

23.1
2.9
6.6
0.7
(0.1)
8.9
(1.7)

40.4

Number of shares (‘000)

Year ended 
31 December 
2016

Year ended 
31 December 
2015

Note

669,462

616,111

6,420
3,547
48

6,329
9,243
—

31

Weighted average number of Ordinary Shares adjusted for the effect of dilution

679,477

631,683

98

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201612. Earnings per share continued

Earnings per Ordinary Share
Basic
Diluted
Adjusted earnings per Ordinary Share
Basic
Diluted

13. Goodwill

At 1 January 
Recognised on acquisition of subsidiaries
Foreign exchange movements

At 31 December 

Year ended 
31 December 
2016
Pence

Year ended 
31 December 
2015
Pence

10.7
10.5

12.2
12.0

2016
£m

457.1
181.2
86.9

725.2

3.8
3.7

6.6
6.4

2015
£m

51.2
415.3
(9.4)

457.1 

Accumulated impairment losses as at 31 December 2016 were £nil. As at 31 December 2015, accumulated impairment 
losses were £5.3 million and related to the Group’s Dutch subsidiary, which was sold during 2016 (see Note 31).

Goodwill has arisen on the acquisition of businesses and is attributable to the future growth of the acquired 
businesses, through expansion of their networks of Restaurant Partners and the number of orders per restaurant; 
anticipated future operating synergies; and the ability to leverage the Group’s existing intellectual property in 
new markets around the world. In addition, the goodwill balances represented the value of the businesses’ active 
consumer bases and assembled workforce, which do not meet the recognition criteria of an intangible asset.

Goodwill acquired in a business combination is allocated on acquisition to the cash-generating units (“CGUs”) that 
are expected to benefit from that business combination. The carrying amount of goodwill has been allocated 
as follows:

CGU

Acquisitions (including subsidiaries)

Australia & New Zealand (“ANZ”)
SkipTheDishes (“Skip”)
Spain (“ES”)
Italy (“IT”)
France (“FR”)
Mexico (“MX”)
Other CGUs

Total goodwill

Menulog Group Limited
SkipTheDishes Restaurant Services Inc.
SinDelantal Internet, S.L., La Nevera Roja 
Click Eat, Jeb Srl, Clicca e Mangia, PizzaBo/hellofood Italy
FBA Invest SaS
SinDelantal Mexico SA de CV, hellofood Mexico

Goodwill allocated by CGU 
as at 31 December

2016
£m

456.0
92.5
56.0
40.8
42.3
20.3
17.3

725.2

2015
£m

384.9
—
2.4
4.5
36.5
13.4
15.4

457.1

The Group tests goodwill annually for impairment or more frequently if there are indications of impairment. 

The recoverable amounts of the CGUs are determined from value-in-use calculations. The key assumptions used 
in the value-in-use calculations are the discount rate and the anticipated future cash flows (which is a function 
of increases in the number of orders generated and increases in costs, together with other factors). Management 
uses pre-tax discount rates that reflect current market assessments of the time value of money and the risks 
specific to the particular CGU. The assumptions on growth in orders, revenues, costs and future cash flows are 
based on past experience, recent results and management’s future expectations. 

The main drivers for future order growth are the continued investment in marketing, which helps drive brand 
awareness and drive consumer traffic to the Group’s platforms, and the investment in technology which ensures 
the platforms are stable, secure, efficient and scalable. This investment ensures that both the relevant overall 
market as well as the CGU’s market share increases over the medium to long term.

99

Financial statementswww.justeatplc.com13. Goodwill continued
The Group prepares cash flow forecasts based on the most recent financial budgets approved by the Board. 
Management expects that some markets will enjoy a period of sustained high growth continuing from the end of 
the current budgetary cycle to maturity (the medium term). A suitable medium-term growth rate, based on previous 
experience of growth rates (including historical growth rates of all CGUs), has been applied individually to reflect 
each CGU’s activity in this period. After this, a long-term growth rate is applied. Management typically forecasts 
for periods up to five years, but there are some CGUs that are forecasted for longer periods. These CGUs are 
located in immature markets which are currently lacking penetration, and where future investment in the 
business is expected to result in its long-term growth being achieved outside of five years. For these CGUs, the 
Directors believe it is appropriate to use forecasts extending beyond five years as they correlate with our 
experience in similar markets.

ANZ

Skip

ES

IT

FR

MX

Other 1

Value-in-use assumptions
Pre-tax discount rate
Terminal growth rate
Number of years forecasted before terminal growth 
rate applied

11.8% 11.3% 15.0% 16.1% 12.5% 15.4% 9.3–11.8%
1.7–2.4%
2.7%

3.6%

2.2%

1.9%

1.9%

1.5%

5

6

5

6

5

8

5–6

1.  Of the other CGUs only the Canadian CGU had a forecast period over five years. It had a forecast period of six years.

For all CGUs, the value-in-use exceeds of the carrying value of the CGU. As a result, no impairments were required 
either in the current or prior year.

Sensitivity analysis
The Group has conducted a sensitivity analysis on the impairment test for each CGU. This included reducing the 
anticipated future cash flows and increasing the discount rates. With the exception of the Australian & New Zealand 
and Mexican CGUs, no reasonably expected change in the key assumptions used in the value-in-use calculations 
would give rise to an impairment charge. 

Sensitivity assumptions
Sensitised discount rate applied
Sensitised cash flows1

ANZ

Skip

ES

IT

FR

MX

Other

13.8% 13.3% 17.5% 18.1% 14.5% 17.4% 11.3–13.8%
36.2% 32.4% 47.1% 38.3% 43.2% 61.7% 22.3–55.7%

1.  When sensitising each CGU’s cash flows, a “downside” cash flow forecast is prepared (by reducing the cash flows in each year of the forecast) rather than reducing the cash 
flows by a set percentage. The above disclosure shows the decline of the forecasted cash flows in the final year of the forecast, before long-term growth rates are applied.

The sensitised discount rate (of 13.8 per cent) applied to the ANZ CGU would result in an impairment of £17.4 million. 
In order for no impairment to occur, the sensitised discount rate would need to be 13.3 per cent, or lower. The 
sensitised discount rate applied to the MX CGU does not result in an impairment.

The sensitised cash flows applied in ANZ and MX would result in impairments of £109.5 million and £17.0 million, 
respectively. In order for no impairment to occur, the sensitised cash flows would need to be 30.8 per cent and 
54.1 per cent, respectively, lower than the base case cash flow (in year five for ANZ and year eight for MX), or less.

100

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201614. Other intangible assets

Cost
At 1 January 2015
Recognised on acquisition of subsidiaries
Additions
Foreign exchange movements

At 31 December 2015
Recognised on acquisition of subsidiaries
Additions
On disposal of subsidiary
Foreign exchange movements

At 31 December 2016

Amortisation
At 1 January 2015
Charge for the year
Foreign exchange movements

At 31 December 2015
Charge for the year
On disposal of subsidiary
Foreign exchange movements

At 31 December 2016

Carrying amount
At 31 December 2016

At 31 December 2015

Patents, licences
and IP
£m

Notes

Restaurant 
contracts
£m

Brands
£m

Development
costs
£m

31

5.9
3.4
3.3
(0.3)

12.3
3.9
0.6
—
0.9

17.7

1.9
3.7
(0.2)

5.4
3.7
—
0.3

9.4

8.3

6.9

7.7
47.6
—
(1.3)

54.0
14.5
—
(1.6)
10.2

77.1

2.9
5.2
(0.1)

8.0
10.4
(1.6)
1.9

18.7

58.4

46.0

Total
£m

18.3
65.9
6.0
(2.1)

88.1
26.3
11.1
 (1.6)
 14.2

 138.1

5.6
10.3
(0.4)

15.5
 18.1
(1.6)
2.7

34.7

4.7
14.9
—
(0.5)

19.1
7.9
—
—
3.1

30.1

0.8
1.3
(0.1)

2.0
2.9
—
0.5

5.4

—
—
2.7
—

2.7
—
10.5
—
—

13.2

—
0.1
—

0.1
1.1
—
—

1.2

24.7

17.1

12.0

2.6

 103.4

72.6

All intangible assets have finite lives. The cash outflow in respect of additions of intangible assets was £11.7 million 
(2015: £4.8 million). Of the amortisation charge for the year ended 31 December 2016, £15.5 million (2015: £8.6 million) 
related to acquired intangible assets and £2.6 million (2015: £1.7 million) related to other intangible assets.

Patents, licences and IP
Business combinations generally include patents and intellectual property which predominantly relates to 
acquired operating platforms such as websites and apps. Software licences are also included in this category. 

The amortisation period for patents, licences and IP is between three and five years. The average remaining 
amortisation period is 0.9 years.

Restaurant contracts
Restaurant contracts are generally the primary revenue-generating assets of a business combination. They are 
the acquired contractual agreements between the business and the restaurants. The amortisation period for 
restaurant contracts is between three and ten years. The average remaining amortisation period is 2.6 years.

As at 31 December 2016 the restaurant contracts carrying amount of £58.4 million (2015: £46.0 million) included 
£40.7 million (2015: £40.7 million) in respect of the restaurant contracts acquired as part of the June 2015 acquisition 
of Menulog and £7.5 million in respect of the restaurant contracts acquired as part of the December 2016 acquisition 
of SkipTheDishes. The remaining amortisation periods for these assets were 5.5 years and 7.0 years, respectively.

101

Financial statementswww.justeatplc.com 
 
14. Other intangible assets continued
Brands
Brand names are primarily business to consumer brands that are acquired as part of a business combination. 
The amortisation period for brands are between three and ten years. The average remaining amortisation 
period is 2.8 years.

As at 31 December 2016 the brands carrying amount of £24.7 million (2015: £17.1 million) included £12.9 million 
(2015: £12.2 million) in respect of the brands acquired as part of the June 2015 acquisition of Menulog and 
£6.1 million in respect of the brand acquired as part of the December 2016 acquisition of SkipTheDishes. 
The remaining amortisation periods of these assets were 8.5 years and 5.0 years, respectively.

Development costs
The costs incurred by the Group in the development of websites and apps are classified in this category. Work 
in progress of £6.5 million is included in development costs (2015: £0.7 million). Work in progress is not amortised 
until the asset is available for use.

The amortisation period for development is three years. The average remaining amortisation period, excluding work 
in progress is 2.5 years.

15. Property, plant and equipment

Cost
At 1 January 2015
Additions
Acquisition of subsidiaries
Foreign exchange movements
Disposals

At 31 December 2015
Additions
Acquisition of subsidiaries
Foreign exchange movements
Disposals

At 31 December 2016

Accumulated depreciation
At 1 January 2015
Charge for the year
Disposals

At 31 December 2015
Foreign exchange movements
Charge for the year
Disposals

At 31 December 2016

Carrying amount
At 31 December 2016
At 31 December 2015

Fixtures and
fittings
£m

Equipment
£m

Leasehold 
improvements
£m

Notes

31

3.9
1.1
—
(0.1)
(0.2)

4.7
1.3
—
0.2
(0.1)

6.1

1.9
1.1
(0.2)

2.8
0.1
1.5
(0.3)

4.1

2.0
1.9

9.2
4.0
0.3
(0.3)
(1.2)

12.0
7.2
0.2
1.5
(5.7)

15.2

5.3
2.5
(1.1)

6.7
0.6
4.1
(4.7)

6.7

8.5
5.3

2.1
0.7
—
—
—

2.8
1.0
—
0.1
—

3.9

0.8
0.6
—

1.4
—
0.6
—

2.0

1.9
1.4

Total
£m

15.2
5.8
0.3
(0.4)
(1.4)

19.5
9.5
0.2
1.8
(5.8)

25.2

8.0
4.2
(1.3)

10.9
0.7
6.2
(5.0)

12.8

12.4
8.6

All tangible assets have finite lives. The useful economic life of all asset categories is three years. The exception 
to this is leasehold improvement assets, which are depreciated over the life of the lease or a shorter term if 
deemed appropriate.

At 31 December 2016, the Group had entered into contractual commitments for the acquisition of property, 
plant and equipment totalling £nil (2015: £0.4 million). 

102

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 2016 
16. Investments in associates
Carrying value of associates under equity accounting method:

At 1 January
Investment in IF-JE Holdings B.V. 
Increase in investment in IF-JE Participações Ltda
Share of results of associates IF-JE Holdings B.V. 
Share of results of associates IF-JE Participações Ltda
Foreign exchange movements

At 31 December

2016
£m

16.6
3.4
2.1
(0.1)
—
7.7

29.7

2015
£m

13.2
—
9.1
—
(2.2)
(3.5)

16.6

IF-JE Holdings B.V. (“IF-JE NL”)
On 20 July 2016, the Company’s subsidiary Just Eat Holding Limited acquired a 33 per cent stake in IF-JE Holdings BV 
(“IF-JE NL”) for a total consideration of £3.4 million. This associate is 67 per cent owned by Movile Mobile Commerce 
Holdings S.L. On 2 August 2016, the Group sold a 49 per cent stake in its enlarged Mexican business to IF-JE NL 
(see Note 30).

Cash outflow on acquisition of interests in associates
During the year ended 31 December 2016 the cash outflow on acquisition of interests in associates was £7.2 million. 
This was comprised of £3.8 million (2015: £3.4 million) of deferred consideration in respect of the 2015 acquisition 
of an additional 5 per cent stake in IF-JE Participações Ltda (“IF-JE”) and £3.4 million in respect of the amount 
invested in IF-JE NL (see above). 

Achindra Online Marketing Private Limited (“justeat.in”)
In January 2015, the Group sold its shares in Achindra Online Marketing Private Limited to foodpanda for a gain 
on disposal of £3.0 million (see Note 9) and net cash proceeds of £3.1 million. 

IF-JE
The only material associate held by the Group is IF-JE, in which it has a 30 per cent stake, for which summarised 
consolidated financial information is set out below:

Revenues
Underlying EBITDA
Profit/(loss) after tax
Group’s share of the loss after tax
Group’s share of total comprehensive income

Year ended
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

28.8
1.9
0.1
—
—

8.9
(6.3)
(7.3)
(2.2)
(2.2)

The profit after tax and total comprehensive income were entirely derived from continuing activities. 

Non-current assets
Current assets
Non-current liabilities
Current liabilities

Net assets and total equity

The Group’s share of interest in associated undertaking’s net assets
Carrying value of interest in associated undertaking

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

34.3
18.5
(5.3)
(17.3)

30.2

9.2
26.4

8.9
4.0
(0.4)
(5.4)

7.1

2.1
16.6

103

Financial statementswww.justeatplc.com17. Other investments

At 1 January
Investment in Flypay
Other investments
Fair value measurement through profit or loss

At 31 December

 2016 
£m

0.1
3.5
—
0.5

4.1

2015 
£m

—
—
0.2
(0.1)

0.1

Other investments are available-for-sale financial assets which are measured at fair value using level 3 measurements 
(being valuation techniques that include inputs that are not based on observable data). Gains and losses arising 
from changes in fair value are included in the income statement.

On 28 September 2016, the Group acquired an 8 per cent shareholding in Flypay Limited (“Flypay”) for £3.5 million. 
The level 3 measurement techniques and inputs applied in fair valuing Flypay included a comparison to valuations 
used by other comparable companies that have recently raised capital. 

18. Deferred taxation
Deferred taxation is provided for as follows:

Losses 
(assets)
£m

Share based 
payment 
(assets)
£m

Short-term 
temporary 
differences
(assets)
£m

Short-term
 temporary 
differences
 (liabilities)
£m

Acquired
 intangibles
(assets)
£m

At 1 January 2015
Credit/(debit) to the 
income statement
Credit to equity
Prior year adjustment
Foreign exchange movements
Amounts arising on acquisition 
of subsidiaries

At 31 December 2015
Credit to the income statement
Effect of rate change
Debit to equity
Foreign exchange movements
Prior year adjustment
Amounts arising on acquisition 
of subsidiaries (Note 31)

As at 31 December 2016

0.5

2.0
—
—
(0.1)

1.0

3.4
3.7
—
—
1.0
0.3

2.4

10.8

1.3

0.2
0.9
—
—

—

2.4
0.3
—
(0.4)
—
—

—

2.3

0.7

—
—
(0.1)
—

—

0.6
0.3
(0.1)
—
—
0.4

—

1.2

—

(0.2)
—
—
—

—

(0.2)
—
—
—
—
—

—

(0.2)

—

0.1
—
—
—

—

0.1
—
—
—
—
—

—

0.1

Analysed as:

Deferred tax liabilities
Deferred tax assets

Acquired 
intangibles 
(liabilities)
£m

(2.9)

2.3
—
—
0.5

(19.6)

(19.7)
4.3
—
—
(3.4)
—

(6.9)

(25.7)

 Total
£m

(0.4)

4.4
0.9
(0.1)
0.4

(18.6)

(13.4)
8.6
(0.1)
(0.4)
(2.4)
0.7

(4.5)

(11.5)

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

(25.9)
14.4

(11.5)

(19.9)
6.5

(13.4)

Deferred tax is provided in respect of temporary differences that have originated but not reversed at the balance 
sheet date and is determined using the tax rates that are expected to apply when the temporary differences 
reverse. Deferred tax assets are recognised only to the extent that it is probable that they will be recovered.

104

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 2016 
 
 
19. Inventories

Finished goods

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

1.7

1.2

Inventories comprise packaging materials and consumable items sold to restaurants and JCTs and Orderpads held in 
the United Kingdom prior to their sale to other Group companies. There is no material difference between the 
balance sheet value of inventories and its replacement cost.

20. Trade and other receivables

Amount receivable for the provision of services
Allowance for doubtful debts

Trade receivables
Other receivables
Hungryhouse deposit (see Note 31)
Prepayments

Total trade and other receivables

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

3.0
(0.9)

2.1
11.7
6.0
6.7

26.5

2.3
(1.0)

1.3
4.7
—
4.5

10.5

Trade receivables
Trade receivables are recognised and carried at the lower of their original invoiced value and their recoverable 
amount. The average age of the trade receivables as at 31 December 2016 was 74 days (2015: 96 days). As at 
31 December 2016, 33 per cent (2015: 20 per cent) of the trade receivables were less than 30 days old, 15 per cent 
(2015: 11 per cent) were between 30 and 60 days old, 7 per cent (2015: 7 per cent) were between 60 and 90 days 
old and 45 per cent (2015: 62 per cent) were over 90 days old.

The Group has reviewed all balances and has made an allowance for debts which are considered unlikely to be 
collectable based on past default experience and an analysis of the counterparty’s current financial position. 
Allowances against doubtful debts are recognised against trade receivables.

Trade receivables disclosed above include amounts which are past due at the reporting date but against which 
the Group has not recognised an allowance for doubtful receivables because there has not been a significant 
change in credit quality and the amounts are still considered recoverable.

The Group does not hold any collateral or other credit enhancements over these balances.

Movement in the allowance for doubtful debts 

At 1 January
Foreign exchange movements
Impairment losses recognised
Amounts written off during the year
Amounts recovered during the year

At 31 December

2016
£m

1.0
0.1
0.7
(0.9)
—

0.9

2015
£m

0.7
—
0.9
(0.5)
(0.1)

1.0

In determining the recoverability of a trade receivable, the Group considers any change in the credit quality of 
the trade receivable from the date credit was initially granted up to the reporting date. The concentration of credit 
risk is limited due to the consumer base being large and unrelated. The Directors consider that the carrying amount 
of trade and other receivables, after taking into account the allowance for doubtful debts, is approximately equal 
to their fair value. At 31 December 2016, £0.9 million (2015: £1.0 million) of the allowance for doubtful debts was 
in respect of receivables more than 120 days old.

Other receivables
At 31 December 2016, other receivables of £11.7 million (2015: £4.7 million) included amounts due from loans 
made to the participants of the JSOP of £1.7 million (2015: £3.7 million). The carrying amounts of these assets 
approximates to their fair value.

105

Financial statementswww.justeatplc.com21. Trade and other payables

Trade payables
Other payables and accruals
Other taxes and social security

Total trade and other payables

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

52.7
49.1
10.3

112.1

54.0
37.4
8.0

99.4

Trade payables and other payables and accruals principally comprise amounts outstanding for trade purchases and 
administrative costs. Included in trade payables are amounts owed to restaurants of £33.8 million (2015: £43.8 million) 
which are now typically settled on a weekly basis (2015: typically fortnightly). The average period for which amounts 
were due to Restaurant Partners was four days (2015: eight days). For most suppliers no interest is charged on 
the trade payables for at least the first 30 days from the date of the invoice.

The Group has financial risk management policies in place to ensure that all payables are paid within the pre-agreed 
credit terms. The Directors consider that the carrying amount of trade payables approximates to their fair value.

22. Deferred revenues

Current deferred revenues
Non-current deferred revenues

Total deferred revenues

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

3.8
0.9

4.7

3.7
1.1

4.8

Equipment supplied to restaurants is invoiced upfront. These revenues are deferred over 36 months. A connection fee 
is also charged when restaurants join the network. These revenues are recognised over a 12-month period.

In addition, the Group’s Danish, French and Swiss based Restaurant Partners pay an annual subscription fee. 
These revenues are recognised over a 12-month period.

23. Provisions for liabilities

At 1 January
Recognised on acquisition (see Note 31)
Additional provision in the year
Utilisation of provision
Released during the year
Transferred to trade and other payables
Unwinding of discount
Foreign exchange movements

At 31 December

Contingent
Consideration
£m

Other
provisions
£m

0.2
40.8
—
(0.1)
—
—
—
0.2

41.1

9.4
—
7.2
(0.8)
(1.5)
(0.2)
0.2
1.3

15.6

Total
2016
£m

9.6
40.8
7.2
(0.9)
(1.5)
(0.2)
0.2
1.5

56.7

Total
2015
£m

9.5
6.7
3.9
(3.1)
(3.4)
(3.9)
0.2
(0.3)

9.6

106

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201623. Provisions for liabilities continued
This is split between current and non-current liabilities as follows:

Current
Non-current

Total provisions for liabilities

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

13.6
43.1

56.7

0.3
9.3

9.6

Contingent consideration in respect of the SkipTheDishes acquisition
The consideration for SkipTheDishes included £40.8 million of contingent consideration. The consideration 
is payable in 2018 and 2019 and is contingent upon the performance of SkipTheDishes in 2017 and 2018.

The consideration is recorded at fair value, which is the present value of the expected cash outflows of the 
obligation. It has been assumed that the business will perform in-line with its current business plans. The 
discount rate applied to the obligation was 1.73 per cent. 

A ten per cent increase in revenues would have no impact on the provision, as the contingent consideration 
is capped. A ten per cent decrease in revenues however would reduce the provision by £9.6 million. 

Half a per cent increase or decrease in the discount rate would decrease or increase the liability by £0.4 million 
and £0.4 million, respectively. Changes in the discount rate do not impact on the Group’s estimate of the final 
consideration payable. Future movements in the liability will be recognised within other gains and losses.

Buy-out of minority shareholder
As at 31 December 2016, other provisions included £9.1 million (2015: £9.1 million) in respect of the Group’s 
commitment to buy out the minority shareholder of FBA Invest SaS, in 2017. The amount payable is dependent 
on the result of the Group’s French business for 2016 and its future result for 2017. Movements in the provision, 
other than its utilisation, are charged/credited to other gains and losses (see Note 9).

hungryhouse transaction costs
On 15 December 2016, the Group announced its intention to acquire hungryhouse. As at 31 December 2016 other 
provisions included £5.0 million (2015: £nil) in respect of transaction costs in respect of this acquisition. The final 
amounts payable are contingent upon the successful completion of the transaction.

Social security costs on exercise of employee share options
As at 31 December 2016, the Group provided for £0.5 million (2015: £0.3 million) of employer’s social security 
costs that crystallise on the exercise of share options by employees. 

Increased stake in IF-JE
On 11 February 2015, the Group acquired a further 5 per cent stake in IF-JE. The consideration payable of £6.7 million 
was dependent upon the performance of IF-JE for the period to 31 October 2015, and was payable in instalments 
over the period to 31 October 2016. The cash outflow during the year ended 31 December 2015 was £2.8 million, 
with £3.9 million transferred to creditors once the amount of consideration payable was determined. 

24. Other long-term liabilities

Software license creditors

Total other long-term liabilities

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

0.3

0.3

0.6

0.6

As at 31 December 2016, the other long-term creditor is payable in 2018 and relates to the purchase of a 
software licence.

107

Financial statementswww.justeatplc.com25. Share capital

At 1 January
Placing and open offer
Issue of shares (see Note 31)
Options exercised (see Note 34)

At 31 December

2016

2015

Ordinary 
shares
million

675.4
—
1.0
2.1

678.5

Total
£m

6.8
—
—
—

6.8

Ordinary 
shares
million

568.1
105.4
—
1.9

675.4

Total
£m

5.7
1.1
—
—

6.8

On 20 December 2016, the Group issued 1.0 million new one pence Ordinary Shares which formed £6.2 million of the 
SkipTheDishes acquisition consideration (see Note 31). These shares will be held in escrow until 14 December 2017. 

On 11 June 2015, the Group raised £435.6 million (net of costs) through a placing and open offer of 105.4 million new 
one pence Ordinary Shares at a price of 425 pence per share. The proceeds were principally used to fund the 
acquisition of the Menulog Group. Costs of £12.4 million that related directly to the placing and open offer have 
been deducted from the share premium account.

Ordinary Shares
Ordinary Shares have a par value of £0.01 each and entitle the holders to receive notice, attend, speak and vote 
at general meetings. Holders of Ordinary Shares are entitled to distributions of available profits pro-rata to their 
respective holdings of shares.

26. Share premium account

At 1 January
Placing and open offer
Placing and open offer costs
Issue of shares as part consideration for the acquisition of SkipTheDishes
Options exercised

At 31 December

27. Translation reserve

At 1 January
Exchange differences on translation of foreign operations – Group 
Exchange differences on translation of foreign operations – Associates
Transfer to the income statement

At 31 December

Notes

25
25
25

Notes

16

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

555.5
—
—
6.2
0.5

562.2

120.5
446.9
(12.4)
—
0.5

555.5

As at
31 December 
2016 
£m

As at 
31 December 
2015 
£m

(11.0)
97.9
7.7
0.1

94.7

0.4
(7.8)
(3.5)
(0.1)

(11.0)

Exchange differences relating to the translation of the net assets, income and expenses of the Group’s foreign 
operations, from their functional currency into the Group’s reporting currency, being pound sterling, are recognised 
directly in the translation reserve. 

108

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201628. Other reserves

At 1 January 2015
Treasury shares
Exercise of JSOP awards
Net fair value losses on cash flow hedges
Income tax related to net fair value losses on cash flow hedges
Net fair value losses on cash flow hedges reclassified to goodwill

At 31 December 2015
Treasury shares
Exercise of JSOP awards
Fair value gains on cash flow hedges
Income tax related to fair value gains on cash flow hedges
Net fair value gains on cash flow hedges reclassified to goodwill

At 31 December 2016

Merger 
reserve
£m

Treasury shares
reserve
£m

Cash flow
hedging reserve
£m

1.9
—
—
—
—
—

1.9
—
—
—
—
—

1.9

(8.6)
(0.1)
0.4
—
—
—

(8.3)
(0.5)
0.5
—
—
—

(8.3)

—
—
—
(6.2)
1.2
5.0

—
—
—
1.8
(0.5)
(1.3)

—

Total
£m

(6.7)
(0.1)
0.4
(6.2)
1.2
5.0

(6.4)
(0.5)
0.5
1.8
(0.5)
 (1.3)

 (6.4)

Merger reserve
In July 2009 a Group reorganisation was undertaken. Under this reorganisation, Ordinary Shares were issued and 
cancelled and Preference A shares were issued. This was treated as a common control transaction under IFRS as 
the ultimate shareholders and their relative rights were the same before and afterwards. This reserve represents 
the difference between the nominal value of the shares issued and the nominal value of the shares on the Group 
reorganisation in July 2009. The balance of this account has not changed and remains at £1.9 million as at 
31 December 2016.

Treasury shares reserve
This reserve arose when the Group issued equity share capital under its JSOP and SIP, which are held in trust 
by the Trustee of one of the Group’s Employee Benefit Trusts (“EBTs”). See Note 34 for more information 
on the JSOP and SIP.

Cash flow hedging reserve
The cash flow hedging reserve represents the cumulative effective portion of gains or losses arising on changes 
in the fair value of hedging instruments entered into for cash flow hedges. The cumulative gains or losses arising 
on the hedging instruments are recognised in the cash flow hedging reserve. These gains or losses are reclassified 
to profit or loss when the hedged transaction affects the income statement, or included as a basis adjustment to the 
non-financial hedged item, consistent with the Group’s accounting policy.

29. Retained earnings

At 1 January
Profit attributable to owners of the Company
Credit to equity in respect of the share based payment charge
Tax on share options
Partial disposal of Mexican business
Acquisition of minority interest in Eat.ch GmbH

At 31 December

Notes

4, 34
11
30

2016
£m

80.6
71.7
2.8
0.8
4.8
—

160.7

2015
£m 

63.1
23.1
2.6
2.8
—
(11.0)

80.6

109

Financial statementswww.justeatplc.com30. Non-controlling interests

At 1 January
Share of net losses for the year
Foreign exchange movements
Adjustment on partial disposal of Mexican business
Adjustment to NCI in respect of funding provided by minority interests
Adjustment to NCI on purchase of minority interest in Eat.ch GmbH

At 31 December

Year ended
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

0.4
(0.3)
(0.2)
7.3
0.5
—

7.7

0.8
(0.1)
—
—
—
(0.3)

0.4

On 2 August 2016, the Group sold 49 per cent of its Mexican business, which includes El Cocinero a Cuerda SL 
(“ECAC”), and its subsidiaries: SinDelantal Mexico SA de CV; and Inversiones Hellofood S. de R.L. de C.V. to IF-JE NL, 
for consideration of £12.1 million. The Group retained control of ECAC and its subsidiaries. As the Group also holds 
33 per cent of the shares in IF-JE NL, the Group’s holding in ECAC and its subsidiaries is 67 per cent using the 
“indirect method”. The Group recognised a net gain on the disposal of £4.8 million which was recorded in equity. 
The cash inflow on the partial disposal was £9.3 million, with the remaining consideration being outstanding at 
31 December 2016.

On the 22 January 2015 the Group acquired the minority shareholdings in Eat.ch GmbH, its Swiss trading subsidiary. 
The net cash outflow on the acquisition of the additional stake was £11.3 million.

The following table sets out the summary consolidated financial information in respect of FBA Invest SaS and ECAC.

FBS Invest SaS

ECAC

Year ended 
31 December
2016
£m

Year ended 
31 December
 2015
£m

Period ended 
31 December
2016
£m

20.8
3.9
1.3

13.6
2.3
0.3

0.7
(1.8)
(1.6)

FBS Invest SaS

ECAC

As at 
31 December
2016
£m

As at 
31 December
 2015
£m

As at 
31 December
2016
£m

9.4
1.7

11.1
2.7

13.8

(9.6)
—

(9.6)

4.2

0.8

7.4
1.0

8.4
0.4

8.8

(7.4)
(0.2)

(7.6)

1.2

0.2

1.1
0.1

1.2
21.5

22.7

(1.5)
—

(1.5)

21.2

6.9

Income statement
Revenues
Underlying EBITDA
Profit/(loss) after tax

Balance sheet
Cash
Other current assets

Total current assets
Non-current assets

Total assets

Current liabilities
Non-current liabilities

Total liabilities

Net assets

Non-controlling interests

110

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201631. Acquisitions and disposals

Acquisitions in the current year

Fair values of net assets acquired
Cash
Intangible assets – Restaurant contracts
Intangible assets – Brand
Intangible assets – Patents, licences and IP
Deferred tax asset in respect of losses
Deferred tax liability in respect of intangible assets
Trade and other receivables
Property, plant & equipment
Trade and other payables
Borrowings
Fair value gains/(losses) on cash flow hedges
Income tax related to fair value losses on cash flow hedges
Assets held for sale – hellofood Brazil

Goodwill

Total consideration

Satisfied by:

Cash consideration
Share consideration
Contingent consideration 
Deferred consideration

Total consideration

Net cash outflow arising on acquisition:

Cash consideration
Cash acquired

Net cash outflow

Contribution since control obtained:

Revenues
Underlying EBITDA

LNR/PizzaBo/
HFMX/HFBR 1
£m

Notes

SkipThe
Dishes 2
£m

Total
£m

 5.7
 14.5
 7.9
 3.9
 2.4
 (6.9)
 4.9
 0.2
 (9.2)
(1.0)
 1.8
 (0.5)
 2.1

 25.8
 181.2

3.9
7.5
7.9
3.9
0.8
(5.2)
3.3
0.1
(5.8)
—
(0.1)
—
—

16.3
92.1

108.4

 207.0

60.1
6.2
40.8
1.3

 159.7
 6.2
40.8
0.3

108.4

 207.0

60.1
(3.9)

56.2

1.0
(0.1)

 159.7
 (5.7)

 154.0

 1.0
 (0.1)

14
14
14
18
18

28
28

13

25
23

1.8
7.0
—
—
1.6
(1.7)
1.6
0.1
(3.4)
(1.0)
1.9
(0.5)
2.1

9.5
89.1

98.6

99.6
—
—
(1.0)

98.6

99.6
(1.8)

97.8

n/a
n/a

None of the business combinations that completed during the year had any goodwill that is expected to be deductible 
for tax purposes.

Transaction costs incurred on acquisition were £1.9 million for LNR/PizzaBo/HFMX/HFBR and £1.0 million for 
SkipTheDishes.

If the acquisitions had completed on 1 January 2016 they would have contributed the following results for the 
year ended 31 December 2016:

Revenues
Underlying EBITDA

LNR/PizzaBo/
HFMX/HFBR 1
£m

n/a
n/a

SkipThe
Dishes 2
£m

12.4
(1.8)

1. 

Immediately after acquisition, hellofood Brazil was disposed to IF-JE (an associate of the Group). Also, during the year, the PizzaBo/hellofood Italy, La Nevera Roja and 
hellofood Mexico’s businesses were transferred into Just-Eat Italy S.r.l., Just-Eat Spain SLU and SinDelantal Mexico SA de CV, respectively. Because of this, it is not possible 
to track separately the results for any of these businesses after their respective transfers. As a result, neither the results since control was obtained nor for the full 
year ended 31 December 2016 are able to be disclosed.

2.  Due to the limited amount of time since the acquisition of SkipTheDishes, on 14 December 2016, the acquisition accounting is provisional. This includes the valuation 

of the acquired intangible assets as some of the inputs to the valuation models were based on estimates.

111

Financial statementswww.justeatplc.com 
 
 
 
31. Acquisitions and disposals continued
Net cash outflow on acquisition of businesses
The net cash outflow on acquisition of businesses during the year ended 31 December 2016 as shown in the 
previous table was £154.0 million. The amount in the Consolidated Cash Flow Statement also includes £0.7 million 
of deferred consideration paid during the year in respect of acquisitions made in previous years. For the year 
ended 31 December 2015, the net cash outflow of £448.4 million principally related to the acquisition of the 
Menulog Group (£421.4 million).

Acquired businesses
On 5 February 2016 the Group agreed to acquire the entire share capital of La Nevera Roja, PizzaBo and hellofood 
in Italy, hellofood Mexico and hellofood Brazil for €125.0 million (£98.6 million). These businesses are in the digital 
marketplace for takeaway delivery food in Spain (La Nevera Roja), Italy (PizzaBo and hellofood), Mexico and Brazil. 
The acquired businesses are highly complementary to Just Eat’s existing businesses in these important territories 
and the acquisition is in line with Just Eat’s strategic ambition to be a market leader in the geographies in which 
it operates, bringing scale, focus and new talent to the local operations. Completion of these acquisitions occurred 
immediately with the exception of La Nevera Roja which completed on 4 April 2016, following the receipt of approval 
from the local competition authority, the Comisión Nacional de los Mercados y la Competencia. hellofood Brazil 
was subsequently sold to the Group’s Brazilian associate (IF-JE) for cash consideration of £2.1 million.

On 14 December 2016, the Group agreed to acquire the entire share capital of Restaurants Services Inc. 
(“SkipTheDishes”) for an initial consideration of C$110.0 million (£66.3 million). The initial consideration comprised 
C$100.0 million (£60.1 million) which was paid in cash immediately on completion and C$10.0 million (£6.2 million) 
payable in the form of 1,046,601 new Just Eat Ordinary Shares of £0.01 each. The new Ordinary Shares were 
issued and listed on 20 December 2016 (see Note 25) and are held in escrow until 14 December 2017. Deferred 
consideration of C$2.2 million (£1.3 million) is payable in 2017. A further cash amount of up to C$70.0 million 
(£42.1 million) may also be payable, subject to certain strict financial targets being met. A provision (discounted 
for the time value of money) of £40.8 million was established on acquisition for this contingent consideration 
(see Note 23). 

Further consideration of up to C$20 million (£12.0 million) is payable between 2018 and 2020, dependent upon 
on SkipTheDishes management providing certain services to the Group post-completion. As such, this consideration 
does not form part of the acquisition consideration, but the amounts payable will be charged to the income 
statement as the services are provided to the Group.

SkipTheDishes is one of Canada’s largest online food delivery marketplaces and has developed a technologically-
advanced delivery platform focused on lower density metropolitan and suburban areas, which are key features 
of the Canadian market. It has a selection of more than 2,900 unique restaurants and 350,000 active customers. 
SkipTheDishes is currently experiencing strong top-line growth, with orders for the year ended 31 December 
2016 of 2.2 million, representing year-on-year growth of 205 per cent. 

Proposed hungryhouse acquisition
On 15 December 2016, the Group announced that it had agreed the acquisition of Hungryhouse Holdings Limited 
(“hungryhouse”) from Delivery Hero Holding GmbH (“Delivery Hero”) for an initial consideration of £200.0 million, 
payable in cash. A further cash amount of up to £40.0 million may also be payable, subject to the performance of 
hungryhouse between signing and completion of the transaction. The acquisition is to be funded through cash 
resources and credit facilities. It is subject to approval by the Competition and Markets Authority (“CMA”). 

The acquisition is consistent with Just Eat’s strategic ambition to accelerate its growth and increase its market presence 
in every geography in which it operates. hungryhouse is an online food company operating solely in the UK, with 
a comparable business model to Just Eat. The value of the gross assets of hungryhouse as at 31 December 2015 
was £5.0 million and the losses before tax for the year ending the same date were £13.1 million.

The Group paid a deposit of £6.0 million to Delivery Hero, which is included within trade and other receivables 
(see Note 20), as at 31 December 2016. This deposit is refundable in very limited circumstances, not including 
an adverse ruling by the CMA. Should the acquisition complete, the consideration payable will be reduced by 
this £6.0 million deposit. 

112

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201631. Acquisitions and disposals continued
Disposal of Benelux subsidiaries
On 2 August 2016, the Group sold its Benelux subsidiaries (Just-Eat Belgie BVBA and Just-Eat Benelux BV) to 
Takeaway.com for £19.3 million total consideration. The Group recognised a net gain on disposal of £18.7 million, 
which is recorded in other gains and losses (see Note 9). The gain was calculated as follows:

Total consideration
Net assets disposed
Cumulative translation losses
Transaction costs

Net gain on disposal

Satisfied by:

Cash consideration
Deferred consideration

Total consideration

Net cash outflow arising on disposal:

Consideration received
Less cash and cash equivalents disposed

Net cash inflow arising on disposal

32. Operating lease arrangements
The Group as lessee

£m

19.3
(0.4)
(0.1)
(0.1)

18.7

15.7
3.6

19.3

15.7
(1.1)

14.6

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Minimum lease payments under operating leases recognised as an expense in the year

4.2

3.1

As at 31 December, the Group had outstanding commitments for future minimum lease payments under 
non-cancellable operating leases, which fall due as follows:

Within one year
In the second to fifth years inclusive
Over five years

Total commitments

Property 
2016 
£m

5.3
16.1
13.9

35.3

Plant and 
equipment 
2016 
£m

0.5
0.5
—

1.0

Total 
2016 
£m

5.8
16.6
13.9

36.3

Property 
2015 
£m

Plant and 
equipment 
2015 
£m

2.2
4.9
—

7.1

0.6
0.4
—

1.0

Total 
2015 
£m

2.8
5.3
—

8.1

113

Financial statementswww.justeatplc.com 
33. Net cash inflow from operating activities

Operating profit for the year
Adjustments for:

Share of results of associates
Depreciation of property, plant and equipment
Amortisation of intangible assets
Loss on disposal of property, plant and equipment
Increase in provisions
Non-cash long-term employee incentive costs
Other non-cash items

Operating cash flows before movements in working capital
Increase in inventories
Decrease in receivables
Increase in payables
Decrease in deferred income

Cash generated by operations
Income taxes paid
Interest paid
Facility fees paid

Net cash inflow from operating activities

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Notes

72.5

35.5

16
15
14

0.1
6.2
18.1
0.5
6.1
3.0
—

106.5
(0.5)
3.0
1.9
(0.1)

110.8
(12.7)
(0.4)
(0.7)

97.0

2.2
4.2
10.3
—
—
2.6
0.4

55.2
(0.3)
1.9
27.2
(0.4)

83.6
(8.2)
(0.5)
(0.7)

74.2

34. Share based payments
The Group operates a number of equity-settled share based compensation plans. In accordance with IFRS 2 
Share Based Payment, the value of the awards are measured at their fair value on the date of the grant. The fair 
value is expensed on a straight-line basis over the vesting period, based on management’s estimate of the number 
of shares that will eventually vest. With the exception of certain awards under the Performance Share Plan (“PSP”), 
the fair value of the awards granted was calculated using the Black-Scholes option pricing model, taking into 
account the terms and conditions upon which the options were granted.

The total expense recorded in relation to the long-term employee incentives was £3.1 million (2015: £2.9 million). 
This charge comprised £2.8 million (2015: £2.6 million) in respect of share based payments and £0.3 million 
(2015: £0.3 million) in respect of employer’s social security costs on the exercise of options. As at 31 December 2016, 
the provision for social security costs on the exercise of options was £0.5 million (2015: £0.3 million). 

As at 31 December 2016 the Group had the following equity-settled share based compensation plans in operation.

Just Eat plc Enterprise Management Incentive Scheme (“EMI Scheme”)
Under the terms of the EMI Scheme, the Board granted options to certain employees of the Group to purchase 
shares in the Company. 

Options are no longer being granted under this scheme.

Just Eat plc Company Share Option Plan (“CSOP”)
Under the terms of the CSOP, the Board may grant options to purchase Ordinary Shares in the Company. The CSOP 
is an equity-settled share option scheme approved by Her Majesty’s Revenue & Customs (“HMRC”) and was 
established in 2011.

Under the CSOP, the Board may grant options over Ordinary Shares in the Company to eligible employees. The eligible 
employees to whom options are granted and the terms of such options are determined by the Board. All employees 
are eligible to participate in the CSOP, including employees of the Company’s subsidiaries, but not all grants are 
approved by HMRC. Options are not transferable.

The exercise price of options may not be less than the market value of the Company’s shares on the date of grant 
in order for the scheme to qualify as an approved HMRC scheme.

Vested options in the CSOP scheme became exercisable on the Company’s IPO in April 2014.

Options are no longer being granted under this scheme.

114

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201634. Share based payments continued
EMI Scheme and CSOP
Options are exercisable at a price equal to the estimated fair value of the Company’s shares on the date of grant. 
Options vest in stages over a three-year period commencing on a specified date which is typically one year after 
the date of grant. Options are forfeited if an employee leaves the Group before the options vest and expire if they 
remain unexercised ten years after the date of grant. Details of the share options granted under the EMI Scheme 
and CSOP are as follows:

Outstanding at 1 January
Forfeited during the year
Exercised during the year

Outstanding at 31 December

Exercisable at 31 December

2016

2015

Number of 
share options 
(millions)

Weighted 
average 
exercise price
(pence)

Number of 
share options 
(millions)

 Weighted 
average 
exercise price 
(pence)

5.2
(0.3)
(2.1)

2.8

2.2

33.8
40.6
26.9

37.3

35.6

7.6
(0.5)
(1.9)

5.2

3.7

34.0
32.0
27.0

33.8

30.0

The range of exercise prices for both current and prior year options outstanding was 4.6 to 57.7 pence. During 
the year ended 31 December 2016, the weighted average share price at the date of exercise was 497.7 pence 
(2015: 427.9 pence). As at 31 December 2016, the weighted average remaining contractual life of the share 
options was 6.7 years (2015: 7.5 years).

Just Eat Share Incentive Plan (“SIP”)
Under the terms of the SIP, the Board may award Ordinary Shares in the Company at no cost to eligible employees. 
The SIP is an equity-settled share option scheme approved by HMRC. The shares vest after three years from grant. 
Shares were granted under this scheme on the date of the IPO with a fair value of 260.0 pence and all awards 
outstanding vest on 8 April 2017. Details of the SIP awards granted are as follows:

Outstanding at 1 January
Forfeited during the year

Outstanding at 31 December

Exercisable at 31 December

The SIP awards do not expire.

2016 
Number of 
SIP awards 
(millions) 

2015 
Number of 
SIP awards 
(millions) 

0.3
—

0.3

—

0.4
(0.1)

0.3

—

Just Eat Joint Share Ownership Plan (“JSOP”)
The JSOP is a share ownership scheme under which the employee and Appleby Trust (Jersey) Limited, the 
EBT Trustee, hold a joint interest in Ordinary Shares.

Interests under the JSOP take the form of restricted interests in Ordinary Shares in the Company. An interest 
permits a participant to benefit from the increase (if any) in the value of a number of Ordinary Shares in the 
Company over specified threshold amounts. In order to acquire an interest, a participant must enter into a joint 
share ownership agreement with the EBT Trustee, under which the participant and the EBT Trustee jointly 
acquire the shares and agree that when the shares are sold the participant has a right to receive the proportion 
of the sale proceeds that exceed the threshold amount.

The vesting of interests granted to employees is subject to the option holder continuing to be employed by the 
Group. Interests vest in stages over a three-year period commencing on a specified date, typically one year after 
the date of grant. The fair value of interests awarded under the JSOP was determined using the Black-Scholes 
option pricing model. 

Awards are no longer being granted under this scheme. 

115

Financial statementswww.justeatplc.com34. Share based payments continued
Just Eat Joint Share Ownership Plan (“JSOP”) continued
Details of the JSOP interests are as follows:

Outstanding at 1 January
Forfeited during the year
Exercised during the year

Outstanding at 31 December

Exercisable at 31 December

2016

2015

Number of 
JSOP awards 
(millions)

Weighted 
average 
exercise price 
(pence)

Number of 
JSOP awards 
(millions)

Weighted 
average 
exercise price 
(pence)

11.8
(1.1)
(4.6)

6.1

3.7

54.2
70.5
43.7

59.2

55.2

16.8
(0.9)
(4.1)

11.8

5.6

49.9
66.5
34.1

54.2

47.7

The range of exercise prices for both current and prior year options outstanding was 4.6 to 76.3 pence. During the 
year ended 31 December 2016, the weighted average share price at the date of exercise was 448.4 pence (2015: 
422.7 pence). The weighted average remaining contractual life of the JSOP awards was 6.9 years (2015: 7.7 years).

Just Eat plc Performance Share Plan (“PSP”)
During the current and prior year, PSP awards were granted to certain employees to help incentivise sustained 
performance over the long term, and to promote alignment with the shareholders’ interests. Awards under the 
PSP are granted as nil-cost options which vest to the extent performance conditions are satisfied, predominantly 
over a period of three years. Details of the PSP interests are as follows:

Outstanding at 1 January
Granted during the year
Forfeited during the year

Outstanding at 31 December

Exercisable at 31 December

2016 
Number of 
PSP awards 
(millions)

2015 
Number of 
PSP awards 
(millions)

1.2
1.8
(0.4)

2.6

—

—
1.2
—

1.2

—

The weighted average fair value of the PSP awards at date of grant was 364.5 pence (2015: 422.0 pence). 
The weighted average remaining contractual life of the PSP awards was 8.9 years (2015: 9.4 years).

The vesting of interests granted to employees is subject to the option holder continuing to be employed by the 
Group. For members of the Executive Team, 50 per cent of the awards granted have TSR performance criteria 
and 50 per cent are based on EPS. The fair value of interests awarded under the PSP was determined using the 
Black-Scholes option pricing model, with the TSR performance criteria being calculated using the stochastic 
simulation model.

Sharesave Plan
During the year eligible employees were offered the option to buy shares in the Company after a period of three 
years funded from the proceeds of a savings contract to which they contribute on a monthly basis. Details of the 
Sharesave Plan are below:

Outstanding at 1 January
Granted during the year
Forfeited during the year

Outstanding at 31 December

Exercisable at 31 December

2016

2015

Number of 
shares 
(millions)

Weighted 
average 
exercise price 
(pence)

Number of 
shares 
(millions)

Weighted 
average 
exercise price 
(pence)

0.6
0.4
(0.1)

0.9

—

326.0
439.0
328.9

377.0

—

—
0.6
—

0.6

—

—
326.0
—

326.0

—

The weighted average remaining contractual life of the share options is 2.8 years (2015: 3.3 years). The fair value of 
the options on the date of grant was 216.0 pence (2015: 163.0 pence).

116

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201634. Share based payments continued
Assumptions
The following inputs were applied when using the Black-Scholes option pricing model to determine the fair value 
of options granted:

Share price
Exercise price
Expected volatility1
Expected life (months)
Risk-free rate
Expected dividend yields

2016

2015

PSP awards Sharesave Plan

PSP awards

Sharesave Plan

383–555p
—
46.7–48.0%
12–36
0.51%
—

548p 400–458p
439p
—
46.0% 46.4–48.0%
12–36
0.68%
—

36
0.51%
—

407p
326p
47.0%
36
0.68%
—

1.  Calculated using the share price for the last 12 months.

The stochastic model applied to the TSR performance criteria element of the PSP scheme was simulated with 
100,000 trials.

35. Financial instruments
Financial instruments comprise financial assets, financial liabilities and derivative financial instruments.

As at 31 December, the Group’s financial assets comprised trade and other receivables, cash and cash equivalents and 
investments classified as available for sale. The classification of these financial assets is set out in the following table. 
Financial liabilities comprised borrowings, trade and other payables, provisions for liabilities and other long-term liabilities.

Capital risk management 
The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern. 
The capital structure of the Group consists of cash and cash equivalents and equity attributable to equity 
holders of the Company, comprising issued capital, reserves and retained earnings as disclosed in Notes 25 to 29. 
In December 2016, the Group signed a £200 million (2015: £90 million) revolving credit facility (“RCF”) which remains 
undrawn and has an interest rate range of 0.95 per cent to 1.55 per cent (2015: 1.20 per cent to 1.80 per cent) 
above LIBOR. The Group is not subject to any externally imposed capital requirements.

Financial risk management objectives
The main financial risks faced by the Group are credit risk, liquidity risk and market risk, which includes interest 
rate risk and currency risk. The Board regularly reviews these risks and will enter into derivative financial 
instruments to hedge risk exposures. The use of financial derivatives is governed by the Group’s treasury policy 
approved by the Board, which provides written principles on foreign exchange risk and the use of financial 
derivatives and non-financial derivative financial instruments.

Categories of financial instruments

Financial assets
Loans and receivables:

Cash and cash equivalents
Trade and other receivables (excluding prepayments)
Available for sale investments:

Other investments

Total financial assets

Financial liabilities
Other financial liabilities at amortised cost:

Trade and other payables (excluding other taxes and social security)
Provisions for liabilities (excluding social security)
Other long-term liabilities
Borrowings

Total financial liabilities

As at 31 December

Notes

2016
£m

2015
£m

20

17

21
23

130.6
19.8

192.7
6.0

4.1

0.1

154.5

198.8

101.8
56.2
0.3
1.0

159.3

91.4
9.6
0.6
—

101.6

117

Financial statementswww.justeatplc.com35. Financial instruments continued
Categories of financial instruments continued
Cash and cash equivalents comprise cash and, in the prior year, they also included short-term bank deposits with 
an original maturity of three months or less. As at 31 December 2016 the cash and cash equivalents also included 
£0.1 million held in escrow. The carrying amounts of all financial instruments equal their fair value.

Market risk
The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and 
interest rates.

Foreign currency risk management
The Group undertakes transactions denominated in foreign currencies and consequently exposures to exchange 
rate fluctuations arise.

The carrying amounts of the Group’s foreign currency-denominated monetary assets and monetary liabilities 
were as follows:

Euros
Canadian dollars
Danish kroner
Swiss francs
Australian dollars

Assets as at 31 December

Liabilities as at 31 December

2016
£m

36.0
12.7
7.2
6.4
320.1

2015
£m

30.4
6.9
9.0
1.9
258.4

2016
£m

32.1
49.3
17.0
3.1
13.0

2015
£m

25.1
3.8
15.3
0.9
4.4

Foreign currency sensitivity analysis
The Group is primarily exposed to the Euro, the Australian dollar, the Danish krone and the Canadian dollar.

The following table details the Group’s sensitivity to a 10 per cent depreciation and 10 per cent appreciation 
in pound sterling against the relevant foreign currencies. 10 per cent is the sensitivity rate used when reporting 
foreign currency risk internally to key management personnel and represents management’s assessment of a 
reasonably possible change in foreign exchange rates. The sensitivity analysis includes only outstanding foreign 
currency-denominated monetary items and adjusts their translation at the period end for a 10 per cent change 
in foreign currency rates. The sensitivity analysis includes external loans as well as loans to foreign operations 
within the Group.

Impact on income statement and other comprehensive income/(loss)

Appreciation in pound sterling

Depreciation in pound sterling

Income
 statement
2016
£m

(1.6)
—
—
(0.5)
0.3

Equity 
2016
£m

0.9
(27.9)
(0.3)
3.8
(0.2)

Income 
statement
2015
£m

(1.2)
—
—
0.1
(0.5)

Equity 
2015
£m

—
(23.1)
(0.1)
(0.2)
(0.3)

Income 
statement
2016
£m

2.0
—
—
0.6
(0.3)

Equity 
2016
£m

(1.1)
34.1
0.4
(4.7)
0.2

Income 
statement
2015
£m

1.5
—
—
(0.1)
0.6

Equity 
2015
£m

—
28.2
0.1
0.3
0.3

Euros
Australian dollars
Swiss francs
Canadian dollars
Danish kroner

The Group’s sensitivity to fluctuations in foreign currencies is the result of increased activity in the foreign-owned 
subsidiaries which has led to a significant increase in foreign currency-denominated trade payables, trade 
receivables and intercompany borrowings.

118

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201635. Financial instruments continued
Interest rate sensitivity analysis
The sensitivity analyses below have been determined based on the exposure to interest rates at the balance 
sheet date. For assets and floating rate liabilities, the analysis is prepared assuming the amount of asset/liability 
outstanding at the balance sheet date was outstanding for the whole year. A 10 per cent increase or decrease 
in the interest rate is used when reporting interest rate risk internally to key management personnel and 
represents management’s assessment of the reasonably possible change in interest rates.

If interest rates had been 10 per cent higher/lower and all other variables were held constant, the Group’s:

•  profit before taxation for the year ended 31 December 2016 would increase by £3,000 (2015: £49,000); and

• 

there would have been no effect on amounts recognised directly in equity.

Credit risk management
Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss 
to the Group. The Group’s exposure and the credit ratings of its major counterparties are continuously monitored.

Trade receivables consist of a large number of consumers, spread across geographical areas. Ongoing credit 
evaluation is performed on the financial condition of accounts receivable and, where appropriate, credit 
guarantee insurance cover is purchased.

The carrying amount of financial assets recorded in the financial statements, which are stated net of impairment 
losses, represents the Group’s maximum exposure to credit risk as no collateral or other credit enhancements 
are held.

The credit risk on liquid funds is limited because the counterparties are banks with high credit ratings assigned 
by international credit rating agencies.

Liquidity risk management
Ultimate responsibility for liquidity risk management rests with the Board, which has established an appropriate 
liquidity risk management framework for the management of the Group’s short, medium and long-term funding 
and liquidity management requirements. The Group manages liquidity risk by maintaining adequate cash reserves, 
by continuously monitoring forecast and actual cash flows, and by matching the maturity profiles of financial 
assets and liabilities. 

In December 2016, the Group signed a £200 million revolving credit facility which expires in March 2020. 
The facility is unsecured and contains common financial covenants for the Company and its subsidiaries that 
the ratio of total net debt to Underlying EBITDA must not exceed 3.0, interest cover ratio of Underlying EBITDA 
to net finance charges must not be less than 4.0, and any new earn-out deferred consideration must not exceed 
one times the Underlying EBITDA. The financial covenants are tested on a quarterly basis and have been complied 
with at all measurement points. No amounts had been drawn during the year.

Liquidity and interest risk tables
The following tables detail the Group’s remaining contractual maturity for its financial liabilities with agreed 
repayment periods. The tables are based on the undiscounted cash flows of financial liabilities based on the 
earliest date on which the Group can be required to pay. The table includes both interest and principal cash flows. 
To the extent that interest flows are floating rate, the undiscounted amount is derived from interest rate curves 
at the balance sheet date. The contractual maturity is based on the earliest date on which the Group may be 
required to pay.

Weighted 
average effective 
interest rate
%

Less than 
1 year
£m

1–2 years
£m

2–5 years
£m

5+ years
£m

Total
£m

31 December 2016
Non-interest bearing
Discount for time value of money

31 December 2015
Non-interest bearing
Discount for time value of money

—
—

—
—

—

115.3
—

115.3

91.7
—

91.7

23.9
(0.5)

23.4

8.9
(0.4)

8.5

21.4
(0.8)

20.6

1.4
—

1.4

—
—

—

—
—

—

160.6
 (1.3)

159.3

102.0
(0.4)

101.6

119

Financial statementswww.justeatplc.com 
35. Financial instruments continued
Liquidity and interest risk tables continued
The following table details the Group’s expected maturity for its financial assets and are based on the 
undiscounted contractual maturities of the financial assets, including interest that will be earned on those assets.

Weighted 
average effective 
interest rate
%

Less than 
1 month
£m

1–3 months 
£m

3 months 
to 1 year 
£m

1–5 years 
£m

5+ years 
£m

Total
£m

31 December 2016
Non-interest bearing
Fixed interest rate instruments

31 December 2015
Non-interest bearing
Fixed interest rate instruments

—
0.6

—
0.4

91.0
63.5

154.5

76.9
121.9

198.8

—
—

—

—
—

—

—
—

—

—
—

—

—
—

—

—
—

—

—
—

—

—
—

—

91.0
 63.5

154.5

76.9
121.9

198.8

The Group expects to meet its obligations from operating cash flows.

Derivative financial instruments
The following material derivative financial instrument transactions were entered into by the Group:

a)  La Nevera Roja acquisition
In connection with the acquisition of 100 per cent of the share capital of La Nevera Roja, the Group entered into 
a foreign exchange forward contract to mitigate the foreign exchange risk of the agreed consideration. Hedge 
accounting was adopted with both the foreign exchange forward contract and the Euro-denominated funds being 
jointly held as a cash flow hedge. The net gain of £1.9 million was basis adjusted to the consideration paid for 
La Nevera Roja (the non-financial hedged item).

b)  Menulog Group Limited acquisition
In connection with the acquisition of 100 per cent of the share capital of the Australian based Menulog Group Limited 
in June 2015, the Group entered into derivative financial instruments to help mitigate the foreign exchange risk 
of the agreed A$855 million purchase price. The derivatives were a foreign exchange option and a foreign exchange 
forward contract.

Hedge accounting was not adopted for the foreign exchange option. The net loss of £3.9 million was charged 
to other gains and losses in the income statement.

The foreign currency forward contract was classified as a cash flow hedge and resulted in a loss of £6.2 million 
being basis adjusted to the consideration paid for Menulog Group Limited (the non-financial hedged item).

c)  SinDelantal Internet S.L. acquisition
At the time the Group acquired SinDelantal Internet S.L. in 2012, it granted a loan to the selling shareholders 
in order that they could provide working capital to their Mexican business. Part of the loan was convertible into 
a minority shareholding in the holding company (ECAC) of the Mexican business. The embedded option was 
recognised on the 31 December 2014 Consolidated Balance Sheet at a fair value of £0.4 million. The fair value 
was based on an offer made for the business around the time of the Group’s year end. This unobservable market 
information ranks as level 3 data in the fair value hierarchy (see Note 39d). During 2015, a fair value gain of 
£0.2 million was recognised within other gains and losses in the Consolidated Income Statement, prior to the 
conversion of the loan into shares of ECAC on its acquisition of the Group in February 2015.

d) SkipTheDishes acquisition
The Group entered into a foreign exchange forward contract to mitigate the foreign exchange risk of the initial 
cash consideration of C$100.0 million. This contract was designated as the hedging instrument as part of a cash 
flow hedge. A net loss of £0.1 million on the cash flow hedge was basis adjusted to the consideration paid for 
SkipTheDishes (the non-financial hedged item). 

120

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201636. Related party transactions 
Transactions between the Group and its related parties are made on terms equivalent to those that prevail 
in arm’s length transactions. The following transactions were entered into with related parties:

iFood
During the year ended 31 December 2016, the Group provided iFood with working capital funding of £2.1 million 
(2015: £2.5 million). The Group received additional shares as consideration for the funding. The majority shareholder 
(Movile) also participated in the funding. As the iFood’s minority shareholders didn’t participate in the funding, the 
Group’s holding in iFood marginally increased to 30.4 per cent (2015: 30.2 per cent).

The Group disposed of 100 per cent of the shares in hellofood Brazil to iFood for £2.1 million total consideration. 
iFood have contracted to provide management services to the Mexican enlarged business. The total charge 
incurred for the year was £0.4 million, which was accrued on the balance sheet at 31 December 2016.

IF-JE NL 
During the year, the Group along with Movile incorporated IF-JE NL, a holding company based in the Netherlands. 
The Group contributed £3.4 million in exchange for 33.3 per cent of the shares in the company. IF-JE NL used 
these funds along with £6.6 million of funds contributed by Movile to acquire 49 per cent of the share capital 
in ECAC for £12.1 million total consideration.

With the exception of key management personnel and the £0.4 million accrued management services payable 
to IF-JE, no amounts were owed by and to related parties at the balance sheet date.

Compensation of key management personnel of the Group
The key management of the Group comprises members of the Board and the Executive Team. 

Short-term employee benefits
Post-employment pension
Share based compensation

Total compensation of key management personnel

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

4.9
0.1
1.1

6.1

3.1
0.1
1.5

4.7

The amounts disclosed in the table above are the amounts recognised as an expense during the reporting period 
related to key management personnel. The amounts in respect of share based compensation are the IFRS 2 
charges. Further information on the remuneration of the Directors and Directors’ interests in Ordinary Shares 
of the Company are disclosed in the Report of the Remuneration Committee on pages 60 to 77.

On 24 March 2014, prior to the IPO, the Company called all the unpaid subscription amounts, totalling £13.2 million, 
in respect of certain shares issued under the JSOP. In order to facilitate this, the Company made loans to participants 
of the JSOP and Appleby Trust (Jersey) Limited totalling £5.3 million and £7.9 million, respectively. The loans 
provided to the participants of the JSOP included loans to key management personnel totalling £4.9 million. 
As at 31 December 2016, the amount due from key management personnel in respect of these loans was 
£1.1 million (2015: £3.0 million).

The weighted average subscription price of the JSOP awards was 28 pence. Should the Company’s share price 
fall below the subscription price, on exercise by the employee or on the Company calling the loans, the Company 
has guaranteed to fund the shortfall.

Key management personnel’s interests in the PSP, The JSOP and The EMI Scheme
The outstanding share options and awards held by key management personnel are summarised below:

Issue date

2011
2013
2015
2016

Refer to Note 34 for further details about the PSP, The JSOP and The EMI Scheme.

31 December 
2016
Number
(‘000)

31 December
 2015
Number 
(‘000)

Weighted 
average 
threshold/
exercise price
(pence)

Vesting date

250
3,622
343
678

1,935
7,574
450

Up to October 2012
Up to July 2016
Up to May 2018
— Up to December 2019

4,893

9,959

11.5
60.7
—
 —

121

Financial statementswww.justeatplc.com 
37. Subsidiaries and associated undertakings
A list of the investments in subsidiaries and associated undertakings, including the name, country of 
incorporation, principal activity and proportion of voting rights held, is given below: 

Name of the undertaking

Registered office

Principal activity

2016

2015

Directly held subsidiary undertakings
Just Eat Holding Limited

JUST EAT Central 
Holdings Limited3
Juice Finance (Jersey) Limited

Indirectly held subsidiary undertakings
Just Eat (Acquisitions) 
Holding Limited3
Just Eat.co.uk Limited

Orogo Limited3

Nifty Nosh Limited

1Epos Limited

EatStudent Limited

FillMyBelly Limited

Meal 2 Go Limited

Meal 2 Order.com Limited

Urbanbite Holdings Limited

Urbanbite Limited

Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom

Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom
Masters House, 107 Hammersmith Road, 
London W14 0QH, United Kingdom

Holding and 
management company
Financing company

100%

100%

100%

100%

Dissolved

—

100%

Holding company

100%

100%

Online takeaway portal

100%

100%

Online takeaway portal

100%

60%

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

Dormant

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Just Eat (Acquisitions) Pty Limited L23, 227 Elizabeth Street, Sydney 

Holding company

100%

100%

Menulog Group Limited

Menulog Pty Ltd

Eat Now Services Pty Ltd

Just-Eat.ca Management Limited

Power & Power Inc

Just Eat Canada Inc.

Restaurants on the Go Inc

SkipTheDishes Restaurant 
Services Inc.

NSW 2000, Australia
L23, 227 Elizabeth Street, Sydney 
NSW 2000, Australia
L23, 227 Elizabeth Street, Sydney 
NSW 2000, Australia
L23, 227 Elizabeth Street, Sydney 
NSW 2000, Australia
379 Adelaide Street West, Toronto, 
Ontario M5V 1S5, Canada
379 Adelaide Street West, Toronto, 
Ontario M5V 1S5, Canada
379 Adelaide Street West, Toronto, 
Ontario M5V 1S5, Canada
379 Adelaide Street West, Toronto, 
Ontario M5V 1S5, Canada
136 Market Avenue, Winnipeg, 
Manitoba R3B 0P4, Canada

Holding company

100%

100%

Online takeaway portal

100%

100%

Online takeaway portal

100%

100%

Holding company

100%

100%

Holding company

100%

100%

Online takeaway portal

100%

100%

Online takeaway portal

100%

100%

Online takeaway portal

100% 1

—

122

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201637. Subsidiaries and associated undertakings continued

Name of the undertaking

Registered office

Principal activity

Skip the Dishes Corporation

Just-Eat Denmark Holding ApS

199 Bay Street, Suite 4,000, Toronto, 
M5L 1A9, Canada
Lyngbyvej 20, 2100 København Ø, Denmark Holding company

Online takeaway portal

2016

100%

2015

—

100%

100%

Just Eat.dk ApS

Lyngbyvej 20, 2100 København Ø, Denmark Online takeaway portal

100%

100%

Just Eat Host A/S

Lyngbyvej 20, 2100 København Ø, Denmark Host servers

100%

100%

FBA Invest SaS

2 ter rue Louis Armand, 75015, Paris, France Holding company

80%

80%

Eat On Line Sa
Just-Eat Ireland Limited

Eatcity Limited

2 ter rue Louis Armand, 75015, Paris, France Online takeaway portal
Online takeaway portal
Arthur Cox Building, Earlsfort Terrace, 
Dublin, Ireland
Arthur Cox Building, Earlsfort Terrace, 
Dublin, Ireland

Financing company

80%
100%

80%
100%

100%

100%

Meal 2 Go Ireland Limited

Dissolved

—

100%

Just-Eat Italy S.r.l

Via Giosuè Carducci 7, 20123 Milano, Italy Online takeaway portal

100% 1

100%

Jeb S.r.l

Via Giuseppe Mercalli 80, 00197 Roma, Italy Online takeaway portal

100%

100%

Just-Eat.lu S.ar.l.

Digital Services LII (GP) S.à.r.l.

Food Delivery Holding 31 S.à.r.l.

SinDelantal Mexico SA de CV

Inversiones Hellofood  
S. de R.L. de C.V.

Menulog Limited

Just Eat.no As

El Cocinero a Cuerda SL
Just-Eat Spain SLU

Eat.ch GmbH
Just-Eat Belgie BVBA
Just-Eat Benelux BV

Associate undertakings
IF-JE Participações S.A.

IF-JE Holdings B.V.

16, Avenue Pasteur, 2310 Luxembourg, 
Luxembourg
20 rue des Peupliers L, 2328 Luxembourg, 
Luxembourg
20 rue des Peupliers L, 2328 Luxembourg, 
Luxembourg
Rio Lerma 4–6th floor, Cuauhtemoc, 
06500 Mexico City, Mexico
Rio Lerma 4–6th floor, Cuauhtemoc, 
06500 Mexico City, Mexico

PwC, Level 8, 188 Quay Street, Auckland 
1010, New Zealand
Sandakerveien 116, 0484 Oslo, Norway

Financing company

100%

100%

Holding company

100%

Holding company

100%

—

—

Online takeaway portal

67% 2

100%

Non-trading

67% 2

—

Online takeaway portal

100%

100%

Online takeaway portal

100%

100%

Calle Río Rosas, 11 3º. 28003 Madrid, Spain Holding company
Calle Condesa de Venadito, n°1 Planta 2, 
28027 Madrid, Spain
Werdstrasse 21, 8004 Zürich, Switzerland Online takeaway portal
Online takeaway portal
Online takeaway portal

Online takeaway portal

67% 2
100% 1

100%
—
—

100%
100%

100%
100%
100%

Avenida Coronel Silva Teles, N. 977 – 
5º andar, Edifício Dahruj Tower, Cambui, 
Campinas, São Paulo 13024-001, Brazil
Taurusavenue 105, 2132 LS Hoofddorp, 
Netherlands

Holding company

30%

30%

Holding company

33%

—

123

Financial statementswww.justeatplc.com 
37. Subsidiaries and associated undertakings continued

Name of the undertaking

Registered office

Principal activity

2016

2015

Subsidiaries of IF-JE Participações S.A.
JustEat Holding 
Participações Ltda.

Movile Serviços em 
Tecnologia Ltda.

WH Food Participações Ltda

iFood.com Agência de 
Restaurantes Online S.A.

Alakarte Agência de  
Restaurantes Online Ltda.

Apetitar Agência de  
Restaurantes Online Ltda.

iFood Agência de Serviços 
de Restaurantes Ltda.

Just Eat Brasil Serviços Online 
e Comércio Ltda.

Papa Rango Agência de 
Restaurantes Online Ltda.

Central do Delivery Ltda.

iCall Serviços de  
Atendimento Ltda.

Just Eat Intermediação 
de Negócios Ltda.
Come Ya S.A.s

C&G Inversiones S.A.s

Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Avenida Coronel Silva Teles, N. 977 – 
5º andar, Edifício Dahruj Tower, Cambui, 
Campinas, São Paulo 13024-001, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Rua Coronel Barros, N. 10 – sala 302, 
São Mateus, Juiz de Fora, Minas Gerais 
36025-110, Brazil
SHN, Quadra 2, Executive Office Tower, 
sala 610, Brasília, Distrito Federal 
70390-078, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Rua Coronel Boaventura Mendes Pereira, 
N. 293 – Mezanino B, Centro, Jundiaí, 
São Paulo 13201-801, Brazil
Avenida Queiroz, N. 1700, sala 710, Vila 
Leopoldina, São Paulo 05319-000, Brazil
Calle 77a, N. 57-103, Edificio Green Tower, 
Oficina 806, Barranquilla, Colombia
Calle 55, N. 28-31, apto 1303, Conjunto 
Residencial Opus, Bucaramanga, 
Colombia

Holding company

30%

30%

Holding company

30%

30%

Holding company

30%

30%

Online takeaway portal

30%

30%

Online takeaway portal

30%

30%

Online takeaway portal

30%

30%

Online takeaway portal

30%

30%

Online takeaway portal

30%

30%

Online takeaway portal

30%

30%

Dormant

30%

30%

Dormant

30%

30%

Dormant

30%

30%

Online takeaway portal

30%

Dormant

30%

—

—

1.  During the year, the Group acquired 100 per cent of the share capital in Webs S.r.l (“PizzaBo/hellofood Italy”), Grupo Yamm Comida a Domicilio S.L. (“La Nevera Roja”) 
and SkipTheDishes Newco (“Skip newco”). The Group subsequently merged PizzaBo/hellofood Italy with Just-Eat Italy S.r.l, La Nevera Roja with Just-Eat Spain SLU 
and Skip newco with SkipTheDishes Restaurant Services Inc.

2.  During the year, the Group sold 49 per cent of El Cocinero a Cuerda SL (which directly holds 100 per cent of SinDelantal Mexico SA de CV and indirectly holds 

100 per cent of Inversiones Hellofood S. de R.L. de C.V.) to IF-JE Holdings B.V., an associate undertaking of the Group. 

3.   For the year ended 31 December 2016, Orogo Limited (registered number: 08214903), JUST EAT Central Holdings Limited (registered number: 09578919) and Just Eat 

(Acquisitions) Holding Limited (registered number: 09574725) were entitled to exemption from audit under section 479A of the Companies Act 2006 relating to 
subsidiary companies. The members of these companies have not required them to obtain an audit of their financial statements for the year ended 31 December 2016.

All entities are incorporated and have the same year end reporting date, with the exception of IF-JE Participações Ltda. 
and its subsidiaries, which have a 31 March year end.

For all entities, the proportion of voting rights held equated to the proportion of ownership interests held.

124

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 2016 
38. Events after the balance sheet date
There have been no significant adjusting or non-adjusting events since the balance sheet date.

39. Summary of significant accounting policies
a) Basis of consolidation
The consolidated financial statements of the Group incorporate the financial statements of the Company 
and entities controlled by the Company (its subsidiaries) made up to 31 December each year.

Subsidiaries are consolidated from the date of their acquisition, being the date on which the Group obtains 
control, and continue to be consolidated until the date that such control ceases. Control comprises the power 
to govern the financial and operating policies of the investee so as to obtain benefit from its activities and is 
achieved through direct or indirect ownership of voting rights; through currently exercisable or convertible 
potential voting rights; or by way of contractual agreement. Where necessary, adjustments are made to the 
financial statements of subsidiaries to align with the Group accounting policies. All intercompany transactions 
and balances between Group entities, including unrealised profits arising from them, are eliminated 
upon consolidation.

Non-controlling interests represent the equity in a subsidiary not attributable, directly or indirectly, to the Parent 
Company and are presented separately within equity in the Consolidated Balance Sheet, separately from equity 
attributable to owners of the Parent. Losses within a subsidiary are attributed to the non-controlling interest 
even if that results in a deficit balance. 

b) Business combinations and goodwill
Business combinations are accounted for using the acquisition method. The consideration for each acquisition 
is measured at the aggregate of the fair values (at the date of exchange) of assets given, liabilities incurred or 
assumed and equity instruments issued by the Group in exchange for control of the acquiree. For each business 
combination, the Group elects whether to measure the non-controlling interests in the acquiree at fair value or 
at the proportionate share of the acquiree’s identifiable net assets.

The Group’s acquisition-related costs are recognised in profit or loss as incurred and included within exceptional 
items. Acquisition costs paid on behalf of the vendor are included in the fair value of consideration transferred.

When the consideration for the acquisition includes an asset or liability resulting from a contingent consideration 
arrangement, the contingent consideration is measured at its acquisition date fair value and is included as part 
of the consideration transferred in the business combination. Where the contingent amount is dependent on 
future employment, it is recognised as an expense over the relevant period in the income statement. Changes 
in the fair value of the contingent consideration that qualify as measurement period adjustments are adjusted 
retrospectively, with corresponding adjustments against goodwill. Measurement period adjustments are adjustments 
that arise from additional information obtained during the “measurement period” (which cannot exceed one year 
from the acquisition date) about facts and circumstances that existed at the acquisition date.

The subsequent accounting for changes in the fair value of the contingent consideration that do not qualify 
as measurement period adjustments depends on how the contingent consideration is classified. Contingent 
consideration that is classified as equity is not re-measured at subsequent reporting dates and its subsequent 
settlement is accounted for within equity. Contingent consideration that is classified as an asset or liability 
is re-measured at subsequent reporting dates in accordance with IAS 39 Financial Instruments: Recognition 
and Measurement or IAS 37 Provisions, Contingent Liabilities and Contingent Assets, as appropriate, with the 
corresponding gain or loss being recognised in profit or loss.

When a business combination is achieved in stages, the Group’s previously held interests in the acquired entity are 
re-measured to fair value at the acquisition date (i.e. the date the Group obtains control) and the resulting gain 
or loss, if any, is recognised in profit or loss. Amounts arising from interests in the acquiree prior to the acquisition 
date that have previously been recognised in other comprehensive income are reclassified to profit or loss, where 
such treatment would be appropriate if that interest were disposed of.

125

Financial statementswww.justeatplc.com39. Summary of significant accounting policies continued
b) Business combinations and goodwill continued
The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under 
IFRS 3 Business Combinations are recognised at their fair value at the acquisition date, except for certain items 
which are measured in accordance with the relevant IFRS. If the initial accounting for a business combination is 
incomplete by the end of the reporting period in which the combination occurs, the Group reports provisional 
amounts for the items for which the accounting is incomplete. Those provisional amounts are adjusted during 
the measurement period. Additional assets or liabilities are recognised, to reflect new information obtained about 
facts and circumstances that existed as of the acquisition date that, if known, would have affected the amounts 
recognised as of that date.

Goodwill arising in a business combination is recognised as an asset at the date that control is obtained 
(the acquisition date). Goodwill is measured as the excess of the sum of the consideration transferred, the 
amount of any non-controlling interest in the acquiree and the fair value of the acquirer’s previously held 
equity interest (if any) in the entity over the net of the acquisition-date amounts of the identifiable assets 
acquired and the liabilities assumed.

Goodwill is not amortised but is reviewed for impairment at least annually. For the purpose of impairment 
testing, goodwill is allocated to each of the Group’s cash-generating units (“CGUs”) expected to benefit from 
the synergies of the combination. CGUs to which goodwill has been allocated are tested for impairment annually, 
or more frequently when there is an indication that the unit may be impaired. If the recoverable amount of the 
CGU is less than the carrying amount of the unit, the impairment loss is allocated first to reduce the carrying 
amount of any goodwill allocated to the unit and then to the other assets of the unit pro rata on the basis of 
the carrying amount of each asset in the unit. An impairment loss recognised for goodwill is not reversed in 
a subsequent period.

On disposal of a subsidiary, the attributable amount of goodwill is included in the determination of the profit 
or loss on disposal. 

c) Investments in associates
An associate is an entity over which the Group has significant influence. Significant influence is the power to 
participate in the financial and operating policy decisions of the investee, but is not control or joint control over 
those policies.

The considerations made in determining significant influence are similar to those necessary to determine control 
over subsidiaries.

The results, assets and liabilities of associates are incorporated in these financial statements using the equity 
method of accounting, except for when the investment is classified as held for sale, in which case it is accounted 
for in accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations.

Under the equity method, the investment in an associate is initially recognised at cost. The carrying amount of 
the investment is adjusted to recognise changes in the Group’s share of net assets of the associate since the 
acquisition date.

The Consolidated Income Statement reflects the Group’s share of the results of operations of the associate. 
Any change in other comprehensive income of those investees is presented as part of the Group’s other 
comprehensive income. In addition, when there has been a change recognised directly in the equity of the 
associate, the Group recognises its share of any changes, when applicable, in the Consolidated Statement of 
Changes in Equity.

Profits and losses resulting from transactions between the Group and the associate are eliminated to the extent 
of the interest in the associate.

Upon loss of significant influence over the associate, the Group measures and recognises any retained investment 
at its fair value in accordance with IAS 39. Any difference between the carrying amount of the associate upon 
loss of significant influence or joint control and the fair value of the retained investment and proceeds from 
disposal is recognised in profit or loss. In addition, the Group accounts for all amounts previously recognised 
in other comprehensive income in relation to that associate on the same basis as would be required if that 
associate had directly disposed of the related assets or liabilities.

The aggregate amounts of current and non-current assets and liabilities, revenues and profit before tax 
are disclosed in Note 16. Where applicable, the aggregate amount of capital commitments and contingent 
liabilities are also disclosed.

126

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201639. Summary of significant accounting policies continued
d) Fair value measurement
The Group measures certain financial instruments at fair value at each balance sheet date.

The Directors consider the carrying amounts of financial assets and financial liabilities recorded at amortised 
cost in the financial statements approximate to their fair values. The fair values of financial instruments 
measured at amortised cost are disclosed in Note 35.

All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised 
within the fair value hierarchy, described as follows, based on the lowest level input that is significant to the fair 
value measurement as a whole:

Level 1  Quoted (unadjusted) market prices in active markets for identical assets or liabilities.

Level 2  Valuation techniques for which the lowest level input that is significant to the fair value measurement 

is directly or indirectly observable.

Level 3  Valuation techniques for which the lowest level input that is significant to the fair value measurement 

is unobservable.

For assets and liabilities that are recognised at fair value in the financial statements on a recurring basis, the 
Group determines whether transfers have occurred between levels in the hierarchy by re-assessing categorisation 
(based on the lowest level input that is significant to the fair value measurement as a whole) at the end of each 
reporting period. 

For the purpose of fair value disclosures, the Group has determined classes of assets and liabilities on the basis of the 
nature, characteristics and risks of the asset or liability and the level of the fair value hierarchy as explained above.

e) Foreign currencies
The individual financial statements of each Group company are presented in the currency of the primary economic 
environment in which it operates (its functional currency). For the purpose of the consolidated financial statements, 
the results and financial position of each Group company are expressed in pound sterling, which is the functional 
currency of the Company, and also the presentation currency for the consolidated financial statements.

In preparing the financial statements of the individual companies, transactions in currencies other than the 
entity’s functional currency (foreign currencies) are recognised at the rates of exchange prevailing on the dates 
of the transactions. At each balance sheet date, monetary assets and liabilities that are denominated in foreign 
currencies are retranslated at the rates prevailing at that date.

Non-monetary items carried at fair value that are denominated in foreign currencies are translated at the rates 
prevailing at the date when the fair value was determined. Non-monetary items that are measured in terms of 
historical cost in a foreign currency are not retranslated.

Exchange differences are recognised in profit or loss in the period in which they arise, except for exchange 
differences on monetary items receivable or payable to a foreign operation where settlement is neither planned 
nor likely to occur in the foreseeable future (therefore forming part of the net investment in the foreign operation) 
which are recognised initially in other comprehensive income and reclassified to profit or loss on disposal of the 
net investment.

For the purpose of presenting consolidated financial statements, the monetary assets and liabilities of the 
Group’s foreign operations are translated at exchange rates prevailing on the balance sheet date. Income and 
expense items are translated at the average exchange rates for the period, unless exchange rates fluctuate 
significantly during that period, in which case the exchange rates at the date of transactions are used. Exchange 
differences arising are recognised in other comprehensive income and accumulated in equity (attributed to 
non-controlling interests as appropriate).

On the disposal of a foreign operation (i.e. a disposal of the Group’s entire interest in a foreign operation, or a 
disposal involving loss of control over a subsidiary that includes a foreign operation, loss of joint control over a 
jointly controlled entity that includes a foreign operation, or loss of significant influence over an associate that 
includes a foreign operation), all of the accumulated exchange differences in respect of that operation 
attributable to the Group are reclassified to profit or loss.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and 
liabilities of the foreign entity and translated at the closing rate. Exchange differences arising are recognised 
in other comprehensive income.

127

Financial statementswww.justeatplc.com39. Summary of significant accounting policies continued
f) Revenue recognition
Revenues are recognised to the extent that it is probable that the economic benefits will flow to the Group 
and the revenues can be reliably measured. Revenues are measured at the fair value of the consideration net 
of discounts, VAT and other sales-related taxes.

The following criteria must also be met before revenues are recognised:

Commission
Commission revenues earned from restaurants are earned and recognised at the point of order fulfilment to the 
restaurant’s consumers.

Payment card and administration fees
Revenues from payment card and administration fees are recognised when the service is completed, in line with 
the revenues recognised on commissions. This is the point at which an order is successfully processed and the 
Group has no remaining transactional obligations.

Top-placement fees
Revenues from top-placement fees are recognised over the period in which the service is rendered.

Connection fees
Our Restaurant Partners pay a one-off fee to join the Just Eat network, which is comprised of an equipment 
fee and a connection fee. The equipment provided is an order confirmation terminal situated at restaurant 
sites for the purposes of communicating between end user consumers and restaurants via the central Just Eat 
ordering infrastructure.

Equipment fees are deferred to the balance sheet and recognised on a straight-line basis over 36 months. This is 
considered to be an appropriate time period as the fair value of the consideration received or receivable for the 
equipment. The equipment connection fee revenues are payable on connection but deferred and recognised on 
a straight-line basis over 12 months.

In addition, our Danish and French based Restaurant Partners pay an annual subscription fee. Revenues 
in respect of subscription fees are recognised on a straight-line basis over the annual subscription period.

Other revenues
Other revenues include the sale of branded merchandise to our Restaurant Partners. Merchandise revenues are 
recognised when the goods are delivered and the significant risks and rewards of ownership have transferred to 
the restaurant. Other revenues also include discounts and vouchers.

g) Operating profit or loss
Operating profit or loss is stated after charging for long-term employee incentive provisions, exceptional items 
and foreign exchange gains and losses, but before other gains and losses, finance income and finance costs.

h) Exceptional items
Exceptional items are costs (such as M&A transaction and integration costs) or credits that, by virtue of their 
nature and incidence, have been disclosed separately in order to improve a reader’s understanding of the 
financial statements. 

i) Other gains and losses
Other gains and losses are comprised of profits or losses arising on the disposal or deemed disposal of operations, 
gains and losses on financial assets classified as fair value through profit or loss, gains and losses on derivative 
financial instruments, and movements on provisions for obligations to acquire minority interests. They have been 
disclosed separately in order to improve a reader’s understanding of the financial statements and are not 
disclosed within operating profit as they are non-trading in nature.

128

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201639. Summary of significant accounting policies continued
j) Leasing
The Group as lessee
Leases are classified as finance leases when the terms of the lease transfer substantially all the risks and rewards 
of ownership to the Group. All other leases are classified as operating leases. The Group did not have any finance 
leases in either 2016 or 2015.

Rentals payable under operating leases are charged to profit or loss on a straight-line basis over the term of the 
relevant lease except where another more systematic basis is more representative of the time pattern in which 
economic benefits from the lease asset are consumed. Contingent rentals arising under operating leases are 
recognised as an expense in the period in which they are incurred.

k) Retirement benefit costs
Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

l) Taxation
The income tax expense comprises both current and deferred tax. Income tax is recognised in the income statement, 
except to the extent that it relates to items recognised directly in other comprehensive income, in which case 
the income tax is recognised in other comprehensive income.

Please see Note 40 in respect of the accounting for uncertain tax provisions.

Current tax
Current tax is the expected tax payable on the taxable profit for the year, using tax rates prevailing in each 
respective jurisdiction and any adjustment to tax payable in respect of previous years.

Deferred tax
Deferred tax is recognised using the balance sheet liability method, providing for temporary differences between 
the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation 
purposes. The amount of deferred tax recognised is based on the expected manner of realisation or settlement 
of the carrying amounts of assets and liabilities, using tax rates that are expected to apply when the temporary 
differences reverse, based on rates enacted or substantively enacted at the balance sheet date.

Deferred tax is not recognised for temporary differences arising from the initial recognition of goodwill or from 
the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that 
affects neither the taxable profit nor the accounting profit.

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries 
and associates, except where the Group is able to control the reversal of the temporary difference and it is 
probable that the temporary difference will not reverse in the foreseeable future.

Deferred tax liabilities are recognised for all temporary differences. Deferred tax assets are recognised only to 
the extent that it is probable that future taxable profits will be available against which the assets can be utilised. 
Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer 
probable that the related deferred tax benefit will be realised.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets 
against current tax liabilities and when they relate to income taxes levied by the same taxation authority and the 
Group intends to settle its current tax assets and liabilities on a net basis.

Tax deductions on the exercise of share options
Under IAS 12 Income Taxes, to the extent that the tax deduction available on the exercise of share options is equal 
to, or is less than, the cumulative share based payment charge calculated under IFRS 2, current and deferred tax 
is recognised through the income statement. However, when the tax deduction is greater than the cumulative 
expense, the incremental current tax deduction and deferred tax recognition are recognised in equity.

129

Financial statementswww.justeatplc.com39. Summary of significant accounting policies continued
m) Intangible assets other than goodwill
The Group has four classes of intangible asset: patents, licences and intellectual property (“IP”), restaurant 
contracts, brands and development costs. 

Due to both the absence of a contractual arrangement and a practice of establishing such contracts with 
consumers, acquired consumer/user lists are not classified as an intangible asset and remain as part of goodwill.

Patents, licences and IP
Patents, licences and IP are included at cost and amortised in equal annual instalments over their useful economic 
life, which is typically three to five years depending on the period over which benefits are expected to be realised 
from the asset. Provision is made for any impairment.

Restaurant contracts
Restaurant contract intangible assets are recorded as part of a business combination; or when an associate is 
acquired; or when a joint venture is established. They are initially recorded at fair value and amortised over the 
useful economic life of the asset on a straight-line basis. This period of time is the period over which the acquired 
restaurant contracts are reasonably expected to transfer economic benefits to the Group, which is usually between 
three and ten years. The fair values of restaurant contracts are determined with reference to the present value 
of their after tax cash flows projected over their remaining useful lives. The cash flows and discount rates used 
in the valuations are risk adjusted to the extent deemed necessary to accurately reflect local risks and uncertainties 
associated with the asset.

Brands
Brand intangible assets are recorded as part of a business combination; when an associate is acquired; or when 
a joint venture is established. They are initially recorded at fair value and amortised over the useful economic life 
of the asset on a straight-line basis, which is usually between three and ten years. This period of time is the period 
over which the acquired brand is reasonably expected to transfer economic benefits to the Group. The fair values 
of brand assets are established using the relief from royalty valuation method. The cash flows and discount rates 
used in the relief from royalty valuation model are risk adjusted to the extent deemed necessary to accurately reflect 
local risks and uncertainties associated with the asset. 

Development costs
Internally developed websites, apps and other software that together comprise the Just Eat ordering platforms, are 
capitalised to the extent that costs can be separately identified, the product is technically feasible, expenditure 
can be measured reliably, and sufficient resources are available to complete the project. Development costs are 
capitalised and amortised on a straight-line basis over the estimated useful life of the respective product, which 
is usually three years.

Where these conditions are not met the amounts are expensed as incurred.

n) Property, plant and equipment
Property, plant and equipment are stated at cost, net of depreciation and any provision for impairment. 
Depreciation is provided on all property, plant and equipment, at rates calculated to write off the cost, less 
estimated residual value, of each asset on a straight-line basis over its expected useful life, as follows:

Fixtures and fittings 

 33 per cent per annum 

Equipment 

33 per cent per annum

Leasehold improvements 

20 per cent per annum or the period of the lease if shorter

130

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201639. Summary of significant accounting policies continued
o) Impairment of assets excluding goodwill
Under IFRS, the Group is required to review for impairment when indicators of impairment exist. On these occasions, 
the Group reviews the carrying amounts of its assets to determine whether there is any indication that those assets 
have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated 
in order to determine the extent of the impairment loss (if any). Where the asset does not generate cash flows 
that are independent from other assets, the Group estimates the recoverable amount of the cash-generating unit 
(“CGU”) to which the asset belongs. An intangible asset with an indefinite useful life is tested for impairment at 
least annually and whenever there is an indication that the asset may be impaired.

Recoverable amount is the higher of fair value less costs to sell and value-in-use. In assessing value-in-use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset for which the 
estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or CGU) is estimated to be less than its carrying amount, the carrying 
amount of the asset (or CGU) is reduced to its recoverable amount. An impairment loss is recognised immediately 
in profit or loss.

Where an impairment loss subsequently reverses, the carrying amount of the asset (or CGU) is increased to the 
revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying 
amount that would have been determined had no impairment loss been recognised for the asset (or CGU) in prior 
years. A reversal of an impairment loss is recognised immediately in profit or loss. 

p) Non-current assets held for sale
Non-current assets (and disposal groups) classified as held for sale are measured at the lower of carrying amount 
and fair value less costs to sell.

q) Inventories
Inventories are stated at the lower of cost and net realisable value. Cost comprises direct materials. Cost is calculated 
using the first-in first-out method. Net realisable value represents the estimated selling price less all estimated 
costs of completion and costs to be incurred in marketing, selling and distribution.

r) Cash and cash equivalents
Cash and cash equivalents in the balance sheet comprise cash at bank and in hand, short-term deposits and 
credit card cash received on behalf of Restaurant Partners.

s) Derecognition of financial assets and liabilities
The Group de-recognises a financial asset or liability only when the contractual right that gives rise to it is 
settled, sold, cancelled or expires. 

t) Hedge accounting
The Group designates certain hedging instruments, which include derivatives and non-derivatives in respect of 
foreign currency risk, as either fair value hedges or cash flow hedges. Hedges of foreign currency exchange risk 
where there is a firm commitment of a cash inflow or outflow are accounted for as cash flow hedges.

At the inception of the hedge relationship, the Group documents the relationship between the hedging instrument 
and the hedged item, along with its risk management objectives and its strategy for undertaking various hedge 
transactions. Furthermore, at the inception of the hedge and on an ongoing basis, the Group documents whether 
the hedging instrument is highly effective in offsetting changes in fair values or cash flows of the hedged item 
attributable to the hedged risk.

Note 35 sets out details of the derivative instruments used for hedging purposes.

131

Financial statementswww.justeatplc.com39. Summary of significant accounting policies continued
t) Hedge accounting continued
Fair value hedges
The Group did not designate any hedges as fair value hedges during the current or prior years. 

Cash flow hedges
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow 
hedges is recognised in other comprehensive income and accumulated under the heading of other reserves. 
The gain or loss relating to the ineffective portion is recognised immediately in profit or loss, and is included 
in other gains and losses.

Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to 
profit or loss in the periods when the hedged item affects profit or loss, in the same line as the recognised hedged 
item. However, when the hedged forecast transaction results in the recognition of a non-financial asset or a 
non-financial liability, the gains and losses previously recognised in other comprehensive income and accumulated 
in equity are transferred from equity and included in the initial measurement of the cost of the non-financial 
asset or non-financial liability.

Hedge accounting is discontinued when the Group revokes the hedging relationship, when the hedging instrument 
expires or is sold, terminated or exercised, or when it no longer qualifies for hedge accounting. Any gain or loss 
recognised in other comprehensive income and accumulated equity at that time remains in equity and is recognised 
when the forecast transaction is ultimately recognised in profit or loss. When a forecast transaction is no longer 
expected to occur, the gain or loss accumulated in equity is recognised immediately in profit or loss.

u) Provisions
Provisions are recognised when the Group has a present legal or constructive obligation as a result of a past event, 
for which it is probable that an outflow of economic benefit will be required to settle that obligation and a reliable 
estimate can be made of the amount of the obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present 
obligation at the balance sheet date, taking into account the risks and uncertainties surrounding the obligation. 
Where a provision is measured using the cash flows estimated to settle the obligation, its carrying amount is the 
present value of those cash flows. The unwinding of any discount is recognised in the income statement within 
finance expense.

v) Share based payments
Equity-settled share based payments to employees are measured at the fair value of the equity instruments at 
the grant date. The fair value includes the effect of market-based vesting conditions. Details regarding the 
determination of the fair values of equity-settled share based transactions are set out in Note 34.

The fair value determined at the grant date of the equity-settled share based payments is expensed on a straight-line 
basis over the vesting period, based on the Group’s estimate of equity instruments that will eventually vest. At each 
balance sheet date, the Group revises its estimate of the number of equity instruments expected to vest as a 
result of the effect of non-market-based vesting conditions. The impact of the revision of the original estimates, 
if any, is recognised in profit or loss such that the cumulative expense reflects the revised estimate, with a 
corresponding adjustment to the share based payment reserve.

w) Dividends
Dividends payable to the holders of the Company’s Ordinary Shares and are recognised when they have been 
appropriately authorised.

132

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 201640. Critical accounting judgements and key sources of estimation uncertainty
In the application of the Group’s accounting policies, which are described in Note 39, the Directors are required 
to make judgements, estimates and assumptions about the carrying amounts of assets and liabilities that are not 
readily apparent from other sources. The estimates and associated assumptions are based on historical experience 
and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates 
are recognised in the period in which the estimate is revised if the revision affects only that period, or in the 
period of the revision and future periods if the revision affects both current and future periods.

Critical judgements in applying the Group’s accounting policies 
Critical judgements, apart from those involving estimates which are dealt with separately below, are those which 
management has made in applying the Group’s accounting policies and have the most significant effect on the 
financial statements.

a) Revenue recognition
Revenues derived from connection fees include both a connection fee and an equipment fee.

Equipment fee revenues are deferred to the balance sheet and recognised on a straight-line basis over 36 months. 
This is considered to be an appropriate time period as the fair value of the consideration received or receivable 
for the equipment. Judgement is applied in determining the period over which the equipment fee revenues 
are recognised.

The connection fee revenues are payable on connection but deferred and recognised on a straight-line basis over 
12 months. 12 months is considered to be the required period of service. Judgement is applied in determining the 
period over which the connection fee is earned.

b) Share based payments
The Group measures the cost of equity-settled transactions with employees by reference to the fair value of the 
equity instruments at the date at which they are granted. Estimating fair value for share based payment transactions 
requires determination of the most appropriate valuation model, which is dependent on the terms and conditions 
of the grant. Judgements are applied in relation to estimations of the number of options that will vest and of the 
fair value of the options granted to employees. Estimates of fair value are made using a widely recognised share 
option value model and are referred to third-party experts where necessary.

Judgement is applied in determining the assumptions input into the share option value model. See Note 34 for 
details of the key assumptions used.

c) Deferred taxation
The recognition of deferred tax assets is based upon whether it is more likely than not that sufficient and suitable 
taxable profits will be available in the future against which the reversal of temporary differences can be deducted. 
To determine the future taxable profits, reference is made to the latest available profit forecasts.

Where the temporary differences are related to losses, relevant tax law is considered to determine the availability 
of the losses to offset against the future taxable profits. Recognition of deferred tax assets therefore involves 
judgement regarding the future financial performance of the particular legal entity or tax group in which the 
deferred tax asset has been recognised. Details of the recognised and unrecognised deferred tax assets are 
included in Note 18.

133

Financial statementswww.justeatplc.com40. Critical accounting judgements and key sources of estimation uncertainty continued
Key sources of estimation uncertainty
Discussed below are the key assumptions regarding the future and other key sources of estimated uncertainty 
at the balance sheet date which may have a significant risk of causing material adjustment to the carrying value 
of assets and liabilities within the next financial year.

d) Acquired intangible assets
An intangible resource acquired with a subsidiary undertaking is recognised as an intangible asset if it is separable 
from the acquired business or arises from contractual or legal rights, it is expected to generate future economic 
benefits and its fair value can be measured reliably. The identification of intangible assets acquired as part of 
business combinations requires judgement. For each business combination the balance of goodwill to other 
intangible assets is reviewed for appropriateness.

Acquired intangible assets, comprising brands, restaurant contracts and intellectual property, are amortised 
through the Consolidated Income Statement on a straight-line basis over their estimated economic lives of 
between three and ten years. Significant judgement is required in determining the fair value and economic 
lives of acquired intangible assets. External valuations are obtained for significant acquisitions. Details of the 
intangible assets recognised on acquisition, during the year, are disclosed in Note 31.

e) Impairment of goodwill and intangible assets
The Group’s balance sheet includes significant goodwill and other intangible assets. Impairment exists when the 
carrying value of an asset or CGU exceeds its recoverable amount, which is the higher of its fair value less costs 
of disposal and its value-in-use.

Determining whether an asset is impaired requires an estimation of the value-in-use of the CGU to which the 
asset has been allocated. The value-in-use calculation is based on a discounted cash flow model. The cash flows 
are derived from the budget for the next three years and do not include restructuring activities that the Group 
is not yet committed to, or significant future investments that will enhance the asset’s performance of the CGU 
being tested. The recoverable amount is sensitive to the discount rate used as well as the expected future cash 
inflows and the growth rate used for the period beyond the three budgets.

The key assumptions used to determine the recoverable amount for the different CGUs, including a sensitivity 
analysis, are disclosed and further explained in Note 13.

f) Fair value measurement and valuation process
Some of the Group’s assets and liabilities are measured at fair value, particularly intangible assets acquired 
through acquisition and deferred contingent consideration. In estimating fair value, the Group uses market 
observable and deferred contingent consideration data where available. Where market observable and deferred 
contingent consideration data is not available, recognised valuation methodologies are used. See Notes 23 
and 31 for further details.

g) Taxation
The Group’s tax charge is the sum of the total current and deferred tax charges arising in each jurisdiction. As a 
result of the Group’s growing global footprint, the changing global tax environment and income taxes arising in 
numerous jurisdictions, there are some transactions for which the ultimate tax determination is uncertain during 
the ordinary course of business. The calculation of the Group’s total tax charge involves estimation and judgement 
in respect of certain matters where the tax impact is uncertain until a conclusion is reached with the relevant 
tax authority or through a legal process. Resolving tax issues can take several years and is not always within the 
control of the Group. Current tax liabilities are recognised for uncertain tax positions when the Group has a 
present obligation as a result of a past event and it is probable that there will be a future outflow of funds to a 
taxing authority. These may be, for example, in respect of enquiries raised and additional tax assessments issued. 

Liabilities in respect of uncertain tax positions are measured based on management’s interpretation of 
country-specific tax law and assigning probabilities to the possible likely outcomes and range of taxes payable in 
order to ascertain a weighted average probable liability. In-house tax experts, professional firms and previous 
experience are used to help assess the tax risks when determining and recognising such liabilities. See Note 11 
for further details.

Where the final amounts payable are different to the liabilities recognised in previous periods the required 
adjustments in respect of prior years are recorded in the current period in the income statement, or directly 
to equity, as appropriate. 

134

Annual Report & Accounts 2016Notes to the consolidated financial statements continuedYear ended 31 December 2016Company balance sheet
As at 31 December 2016

Non-current assets
Investments in subsidiaries

Current assets
Cash and cash equivalents
Trade and other receivables

Total assets

Current liabilities
Trade and other payables

Net current assets

Net assets

Equity
Share capital
Share premium account
Retained earnings

Total equity

Notes

42

43

As at
31 December
2016 
£m

As at
31 December
2015 
£m

581.8

581.8

0.1
21.8

21.9

573.7

573.7

—
25.8

25.8

603.7

599.5

(0.1)

21.8

—

25.8

603.6

599.5

25
26
45

6.8
562.2
34.6

603.6

6.8
555.5
37.2

599.5

The Company’s reported loss for the year ended 31 December 2016 was £5.4 million (2015: £3.0 million profit).

The Company financial statements on pages 135 to 138 were authorised for issue by the Board of Directors and 
signed on its behalf by: 

David Buttress 
Chief Executive Officer 

Paul Harrison
Chief Financial Officer 

Just Eat plc 
6 March 2017 

Company registration number  
06947854 (England and Wales) 

135

Financial statementswww.justeatplc.comCompany statement of changes in equity
Year ended 31 December 2016

Notes

Share capital
£m

Share premium
account
£m

Retained 
earnings
£m

5.7
—

—
1.1
—
—

6.8

—

—
—
—
—

120.5
—

—
434.5
0.5
—

555.5

—

—
6.2
0.5
—

31.6
3.0

3.0
—
—
2.6

37.2

(5.4)

(5.4)
—
—
2.8

25, 26
26
34

25, 26
26
34

Total 
equity
£m

157.8
3.0

3.0
435.6
0.5
2.6

599.5

 (5.4)

 (5.4)
 6.2
 0.5
2.8

6.8

562.2

34.6

 603.6

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

Note

(5.0)

(2.8)

(0.9)
0.9
—
5.2
(0.1)

0.1

—
—
—

—

—
—
—

—

0.1
—

0.1

(0.7)
0.6
(0.5)
125.5
(0.2)

121.9

6.3
(434.0)
(131.0)

(558.7)

435.6
0.5
0.6

436.7

—
—

—

25

1 January 2015 
Profit for the year

Total comprehensive income
Issue of capital (net of costs)
Exercise of options
Share based payment charge

31 December 2015

Loss for year

Total comprehensive income
Issue of capital (net of costs)
Exercise of share options
Share based payment charge

31 December 2016

Company cash flow statement
Year ended 31 December 2016

Operating loss for the year
Adjustments for:

Facility fee and interest paid
Non-cash long-term employee incentive costs
Non-cash other items
Decrease in receivables
Decrease in payables

Net cash from operating activities

Investing activities
Interest received
Net cash outflow on investment in subsidiaries
Repayment of intercompany loan

Net cash used in investing activities

Financing activities
Net proceeds from placing and open offer
Proceeds from sale of shares by the employee benefit trust
Proceeds arising on exercise of options

Net cash from financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of year

Net cash and cash equivalents at end of year

136

Annual Report & Accounts 2016Notes to the Company financial statements
Year ended 31 December 2016

41. Significant accounting policies
Basis of accounting
The Company financial statements have been prepared in accordance with International Financial Reporting 
Standards (“IFRS”) and IFRS Interpretations Committee interpretations as endorsed by the European Union, and 
with those parts of the Companies Act 2006 applicable to companies reporting under IFRS, and therefore comply 
with Article 4 of the IAS Regulation and IFRS as issued by the International Accounting Standards Board.

The financial statements have been prepared on the historical cost basis, except for certain financial instruments 
which have been measured at fair value. In accordance with the exemption allowed under section 408(3) of the 
Companies Act 2006, the Company has not presented its own income statement and statement of comprehensive 
income. The Company has applied the same accounting policies as the Group as defined in Note 39. These policies 
have been consistently applied to all years presented.

The Company’s risk management policies relating to credit risk, market risk, capital risk and liquidity risk are 
detailed in Note 35.

42. Investments in subsidiaries
The carrying value of the Company’s subsidiaries and associates at 31 December 2016 was as follows:

At 1 January
Additions

At 31 December

The Company’s operating subsidiaries, directly owned by the Company, are disclosed in Note 37.

The investments in subsidiaries are all stated at cost less cumulative impairment losses.

43. Trade and other receivables

Amounts owed by subsidiary undertakings
Other receivables

Total trade and other receivables

2016
£m

573.7
8.1

581.8

2015
£m

6.7
567.0

573.7

2016
£m

10.4
11.4

21.8

2015
£m

14.0
11.8

25.8

At 31 December 2016, other receivables of £11.4 million (2015: £11.8 million) included amounts due from the 
EBT Trustee of £8.3 million (2015: £8.3 million) and loans made to the participants of the JSOP of £1.7 million 
(2015: £3.5 million). The carrying amounts of these assets approximate their fair value. There are no overdue 
or impaired receivable balances (2015: £nil).

44. Related party transactions
Compensation of key management personnel of the Company

Short-term employee benefits
Post-employment pension
Share based compensation

Total compensation of key management personnel

Year ended 
31 December 
2016 
£m

Year ended 
31 December 
2015 
£m

2.7
—
0.9

3.6

1.8
—
0.9

2.7

137

Financial statementswww.justeatplc.com44. Related party transactions continued
Compensation of key management personnel of the Company continued
The amounts disclosed in the table are the amounts recognised as an expense during the reporting period related 
to key management personnel. The amounts in respect of share based compensation are the IFRS 2 charges. 
Key management personnel are members of the Board. The two executive members of the Board were the only 
employees of the Company (2015: two). Further information on the remuneration of the Directors and Directors’ 
interests in Ordinary Shares of the Company are disclosed in the Report of the Remuneration Committee on 
pages 60 to 77.

On 24 March 2014, prior to the IPO, the Company called all the unpaid subscription amounts, totalling £13.2 million, 
in respect of certain shares issued under the JSOP. In order to facilitate this, the Company made loans to participants 
of the JSOP and Appleby Trust (Jersey) Limited totalling £5.3 million and £7.9 million, respectively. The loans 
provided to the participants of the JSOP included loans to key management personnel totalling £3.0 million. 
As at 31 December 2016, the amount due from key management personnel in respect of these loans was 
£1.0 million (2015: £2.3 million).

The weighted average subscription price of the JSOP awards was 28 pence. Should the Company’s share price 
fall below the subscription price, on exercise by the employee or on the Company calling the loans, the Company 
has guaranteed to fund the shortfall.

Key management personnel’s interests in the share schemes
The outstanding share options and awards held by key management personnel are summarised below:

Issue date

2011
2013
2015
2016

31 December 
2016
Number 
(‘000)

31 December
 2015
Number 
(‘000)

Vesting date

233
2,899
96
346

3,574

1,299
5,769
149

Up to October 2012
Up to July 2016
Up to April 2018
— Up to December 2019

7,217

Weighted 
average 
threshold/
exercise price
(pence)

12.0
62.0
—
—

Refer to Note 34 for further details about the Group’s share options and award schemes.

45. Retained earnings

At 1 January
(Loss)/profit attributable to owners of the Company
Share based payment charge

At 31 December

As at
31 December
2016 
£m

As at
31 December
2015 
£m

37.2
(5.4)
2.8

34.6

31.6
3.0
2.6

37.2

138

Annual Report & Accounts 2016Notes to the Company financial statements continuedYear ended 31 December 2016 
Directors’ report

The Directors have pleasure in presenting their Annual 
Report and audited financial statements of the Company 
and the Group for the year ended 31 December 2016.

The Directors’ Report contains certain statutory, 
regulatory and other information and incorporates, 
by reference, the Strategic Report and the Corporate 
Governance Report included earlier in this document.

Research and development
We continue to dedicate resources to the development 
of new technologies, in order to improve the consumer 
experience and enhance our offering to our Restaurant 
Partners. Expenses incurred are capitalised when 
it is probable that future economic benefits will be 
attributable to the asset and that these costs can 
be measured reliably.

Strategic Report
A fair review of the Group’s performance during the 
period and of its position at the period end, including 
commentary on its likely future development and 
prospects, is set out in the Strategic Report on 
pages 4 to 39, while information on principal risks and 
uncertainties and key performance indicators is given 
on pages 20 to 23 and page 19, respectively. All this 
information should be read in conjunction with this 
report. The Corporate Governance Report, including 
the Directors’ Remuneration Report, on pages 60 to 77, 
summarises the Company’s governance and Directors’ 
remuneration arrangements. Our people and community 
report on pages 36 to 39 summarises the Group’s 
approach to diversity, health and safety, environmental 
matters and community matters. All these sections 
form part of this Directors’ Report, into which they 
are incorporated by reference.

Results and dividends
The audited financial statements of the Group and of 
the Company for the period under review are set out 
on pages 85 to 134 and pages 135 to 138, respectively. 
The Company intends to retain its earnings to expand 
the growth and development of its business and, 
therefore, does not anticipate paying dividends in 
the foreseeable future.

2017 Annual General Meeting (“AGM”)
An explanation of the resolutions to be proposed at the 
AGM, and the recommendation of Directors in relation 
to these, is included in the circular to shareholders 
accompanying this Annual Report. Resolutions regarding 
the authority to issue shares are commented upon 
later in this report under share capital.

Change of control
In the event of a takeover, a scheme of arrangement 
(other than a scheme of arrangement for the purposes 
of creating a new holding company) or certain other 
events, unvested Executive Director and employee 
share awards may in certain circumstances become 
exercisable. Such circumstances may, although do not 
necessarily, depend on the achievement of performance 
conditions or the discretion of the Remuneration 
Committee. The Company does not have any agreements 
with any Director or officer of the Company that would 
provide compensation for loss of office or employment 
resulting from a takeover.

The Group has facility agreements in place with its bank 
lenders which contain provisions giving those lenders 
certain rights on a change of control of the Company.

Save as otherwise disclosed above, there are no other 
significant agreements to which the Company is a party 
to that take effect, alter or terminate upon a change 
of control following a takeover bid.

Financial instruments
Our risk management policies relating to credit risk, 
market risk, capital risk and liquidity risk are detailed 
within Note 35 of the notes to the financial statements 
on pages 117 to 120. In addition, the overall risk 
framework and strategy for the Group is included 
within the Strategic Report on pages 4 to 39.

Employment of disabled persons
Our policy in respect of the employment of disabled 
persons is set out in our people and community report 
on page 38.

The Company’s AGM will be held at The Lincoln Centre, 
18 Lincoln’s Inn Fields, London WC2A 3ED at 9.30am 
on 27 April 2017.

Employee consultation
Details of employee consultation are set out in our 
people and community report on page 37.

139

Financial statementswww.justeatplc.comDirectors’ report continued

Substantial shareholdings
At 6 March 2017, the Company had been notified in 
accordance with the Disclosure and Transparency 
Rules of the UK Listing Authority, or was aware, that 
the following held, or were beneficially interested in, 
3 per cent or more of the Company’s shares at that date:

Number of 
Ordinary Shares

% of voting
rights 1

The Sara Marron Discretionary 
Settlement (the “SM Trust”)2
Deutsche Bank AG3
Wellington Management 
Group LLP
Old Mutual Plc3
Munch S.A.R.L.

121,972,442
40,776,578

34,046,995
33,149,472
25,408,291

17.98
6.02

5.03
4.89
3.74

1.  Total voting rights attached to the issued share capital of the Company comprising 
678,516,011 Ordinary Shares each of £0.01 nominal value, being the 678,516,011 
Ordinary Shares in issue at 6 March 2017.

2.  STM Fidecs Trust Company Limited is the holder of registered legal title to the 

Ordinary Shares beneficially owned by the SM Trust.

3.  As at 31 December 2016:

•    Deutsche Bank AG held 40,507,540 shares representing 5.98 per cent 

of the voting rights in the Company at that time.

•    Old Mutual plc held 42,514,729 shares representing 6.28 per cent of the 

voting rights in the Company at that time.

•    BlackRock Inc held 44,937,970 shares representing 6.63 per cent of the 

voting rights in the Company at that time.

The Company received no notifications of interests 
indicating a different whole percentage holding at 
31 December 2016 other than as shown in the 
footnotes to the table above.

Directors
The Directors of the Company who served throughout 
the period and up to the date of signing this Annual 
Report (except where noted) were:

•  Dr John Hughes (Chairman) CBE, Hon DSc;

•  David Buttress (CEO);

•  Paul Harrison (CFO)  

(appointed 26 September 2016);

•  Gwyn Burr;

•  Frederic Coorevits;

•  Roisin Donnelly (appointed 17 October 2016);

•  Andrew Griffith;

•  Diego Oliva;

•  Mike Wroe (CFO) (resigned 26 September 2016);

•  Benjamin Holmes (resigned 1 March 2016); and

•  Michael Risman (resigned 1 March 2016).

140

Certain key matters in connection with the Directors 
are shown below:

•  The business of the Company is managed by its 
Directors, who may exercise all powers of the 
Company subject to the Articles of Association 
and UK legislation. Directors of the Company are 
appointed either by the Board or by shareholders 
under the Company’s Articles of Association and 
may resign or be removed in a similar manner.

•  Biographical details of the current Directors are 
set out on pages 42 and 43. The Directors’ interests 
in the Ordinary Share capital of the Company and 
any interests known to the Company of their 
connected persons are set out in the Report 
of the Remuneration Committee commencing 
on page 60. 

•  The Company has made qualifying third-party 

indemnity provisions for the benefit of its Directors 
in relation to certain losses and liabilities that they 
may incur in the course of acting as Directors of 
the Company, its subsidiaries or associates, which 
remain in force at the date of this report. No member 
of the Board had a material interest in any contract 
of significance with the Company or any of its 
subsidiaries at any time during the year, except 
for their interests in shares and in share awards 
and under their service agreements and letters 
of appointment disclosed in the Report of the 
Remuneration Committee commencing on 
page 60.

Share capital
Certain key information relating to the Company’s 
shares is shown below:

•  The Company’s shares at the year end comprised 

entirely Ordinary Shares of £0.01 each, which rank 
equally in all respects.

•  The rights attached to the shares, in addition to those 
conferred on their holders by law, are set out in the 
Company’s Articles of Association. The Company’s 
Articles of Association may only be amended by 
a special resolution of the shareholders.

•  There are no restrictions on the transfer of shares 
or on the exercise of voting rights attached to them, 
except: (i) where the Company has exercised its 
right to suspend their voting rights or to prohibit 
their transfer following the omission of their holder, 
or any person interested in them, to provide the 
Company with information requested by it in 
accordance with Part 22 of the Companies Act 2006 
(the “Act”); or (ii) where their holder is precluded 
from exercising voting rights by the FCA’s Listing 
Rules or the City Code on Takeovers and Mergers.

•  The Group operates employee share plans as set 
out in the Report of the Remuneration Committee 
commencing on page 60 and in Note 34 of the 
financial statements.

Annual Report & Accounts 2016Share capital continued
•  Shares held by the EBTs abstain from voting.

(i)   that Shareholder Party ceases to hold at least 

5 per cent of the Ordinary Shares; or

•  Save as described above, shares acquired through 
the Company’s employee share plans rank pari passu 
with shares in issue and have no special rights.

•  During the year, the Company issued 1,046,601 

Ordinary Shares at a price of 574.13 pence per share, 
in connection with its acquisition of SkipTheDishes. 
These shares were admitted to the London Stock 
Exchange’s main market on 20 December 2016.

•  At the year end, the Company had authority 
exercisable by the Directors to issue up to 
447,660,593 shares subject to certain restrictions. 
The Company will seek to renew its authority 
to issue shares at the 2017 AGM.

•  At the AGM on 27 April 2016, shareholders granted 
the Company limited authority to make market 
purchases of up to 10 per cent of the Company’s 
issued share capital. This is a standard authority 
which many listed companies maintain and which 
the Company has no current intention of utilising, 
however, it will seek to renew this authority again 
at the 2017 AGM.

•  Save as described under the Board Representation 
Agreement described below, the Company is not 
aware of any agreements or control rights between 
shareholders that may result in restrictions on the 
transfer of securities or on voting rights.

Further information regarding the Company’s share 
capital, including the changes to this during the year, 
is set out in Note 25 of the financial statements.

Board Representation Agreement
At the time of the Company’s IPO in April 2014, the 
SM Trust, Index Ventures and Vitruvian Partners entered 
into an agreement (the “Agreement”) with the Company 
which entitles each such shareholder party and 
their respective permitted transferees (together the 
“Shareholder Parties” and each a “Shareholder Party”) 
to appoint one Director to the Board of the Company.

The initial appointees were Frederic Coorevits 
(SM Trust appointee), Benjamin Holmes (Index Ventures 
appointee) and Michael Risman (Vitruvian Partners 
appointee). The Agreement states that this entitlement 
shall lapse in respect of a Shareholder Party and such 
Shareholder Party shall procure that its appointee 
will resign:

(a)  during the period commencing on the date of the 

agreement and expiring on the date falling two years 
thereafter or, if later, the date of the Company’s 
AGM held in 2016 (the “Initial Period”), if:

(ii)  on the occurrence of the Company’s AGM held 
in 2016, such Shareholder Party has ceased 
at any time during the Initial Period to hold at 
least 10 per cent of the Ordinary Shares; and

(b)  at any time following the Initial Period, where that 

Shareholder Party does not hold at least 10 per cent 
of the Ordinary Shares.

Each Shareholder Party has also agreed not to propose 
the appointment of a further Board representative or 
vote against the election or re-election of a person the 
Board has put forward for election or re-election as a 
Director of the Company.

Following the reductions in their respective Shareholder 
Party holdings in Ordinary Shares in the Company and 
the subsequent resignations of Michael Risman and 
Benjamin Holmes from the Board on 1 March 2016, 
this Agreement has now lapsed in respect of Board 
appointee entitlement for both Vitruvian Partners and 
Index Ventures. Frederic Coorevits remains a Board 
appointee on behalf of SM Trust and will remain so 
until he steps down or the Agreement lapses for one 
of the reasons stated above.

Corporate governance
The Company is committed to high standards of 
corporate governance. Its application of the principles 
of good governance in respect of the UK Corporate 
Governance Code for the period under review is 
described in the Corporate Governance Report on 
pages 40 to 41.

The Directors’ responsibility statement in respect 
of this Annual Report and the financial statements 
appears on page 143.

Tax governance and risk management
The Company is committed to high standards of tax 
governance. The Group’s tax strategy is due to be 
published on the Company’s website within the 
legislated timetable later this year.

Going concern
The Company’s statement with regard to the going 
concern basis for preparing the financial statements is 
included in Principal risks and uncertainties on page 21.

Political donations
The Company did not make any political donations 
during the year.

141

Financial statementswww.justeatplc.com 
 
Directors’ report continued

Greenhouse gas emissions
This section has been prepared in accordance with our regulatory obligation to report greenhouse gas emissions 
pursuant to Section 7 of The Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013.

The table below shows our emissions performance for the years ended 31 December 2014, 2015 and 2016. Our 2016 
emissions disclosure has been independently verified by Carbon Credentials against the ISO 14064-3 standard.

GHG source

2016

2015

2014

Scope 1 combustion of fuel and operation of facilities (tCO2)
Scope 2 (location-based) – electricity (tCO2)
Scope 2 (market-based) – electricity (tCO2)
Scope 3 business travel (tCO2)

Total Scope 1, 2 & 3 emissions (location-based)

tCO2e per £m (Scope 1, 2 & 3 emissions (location-based))

Scope 1 comprises vehicle emissions in relation to operational visits to restaurants.

Scope 2 comprises our energy consumption in buildings.

Scope 3 comprises other business travel.

1,088
802
910
2,306

4,196

11.2

1,026
627
n/a
771

2,424

9.8

1,154
1,058
n/a
432

2,644

16.8

Data notes:
•  We quantify and report our organisational greenhouse gas emissions in alignment with the WRI’s Greenhouse 

Gas (“GHG”) Protocol Corporate Accounting and Reporting Standard.

•  Emissions from the consumption of electricity outside of the UK are reported in tCO2 rather than tCO2e 

since the International Energy Agency emission factors for electricity currently account for carbon dioxide 
emissions only.

•  This year we have calculated our Scope 2 emissions using the location-based and market-based methods. 

Under the location-based method, we have utilised the UK Government and the International Energy Agency 
country-specific emission factors for electricity generation. Under the market-based method, for our European 
operations, we have utilised the residual mix electricity emission factor published by RE-DISS as we have been 
unable to obtain tariff specific emission factors from our suppliers, and for all non-European suppliers we 
have utilised the location-based grid electricity emission factors as residual emission factors have yet to be 
calculated outside of Europe. This approach is in line with the data hierarchy outlined in the GHG Protocol 
Scope 2 Guidance.

• 

In line with previous years we have presented our total emissions in relation to revenues, in order to represent 
how our emissions are impacted by the growth in the business. 

Performance
Emissions have increased by 73 per cent which is largely 
due to the continued growth of the business, particularly 
in our markets outside the UK. In addition, M&A and 
integration activities such as the acquisition of Menulog 
in June 2015, the acquisition of businesses in Italy, 
Spain and Mexico in 2016 and an increase in emissions 
from our leased vehicles resulting from increased sales 
activity have contributed to the increase. The sale of the 
Group’s business in Benelux would not have had a 
material impact on total emissions given its size 
relative to the remaining Group.

Related party transactions with Directors
Please refer to Note 36 for details of transactions 
entered into with related parties.

Overseas branches
The Company has no branches outside the UK.

Events after the balance sheet date
There have been no significant adjusting or non-adjusting 
events since the balance sheet date.

142

Annual Report & Accounts 2016Directors’ responsibility statement
The Directors are responsible for preparing the Annual 
Report and the financial statements in accordance 
with applicable law and regulations. UK company law 
requires the Directors to prepare financial statements 
for each financial year. Under that law the Directors 
have prepared the Group and Parent Company financial 
statements in accordance with IFRS, as adopted by the 
European Union. Under UK company law the Directors 
must not approve the financial statements unless they 
are satisfied that they give a true and fair view of the 
state of affairs of the Group and the Company and of 
the profit or loss of the Group for that period. In preparing 
these financial statements, the Directors are required to:

•  select suitable accounting policies and then apply 

them consistently;

•  make judgements and accounting estimates that 

are reasonable and prudent;

•  state whether applicable IFRSs, as adopted by the 

European Union, have been followed, subject to any 
material departures disclosed and explained in the 
financial statements; and

•  prepare the financial statements on the going 

concern basis unless it is inappropriate to presume 
that the Company will continue in business.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Company’s transactions and disclose with 
reasonable accuracy at any time the financial position 
of the Company and the Group and enable them to 
ensure that the financial statements and the Directors’ 
Remuneration Report comply with the Companies Act 
2006 (the “Act”) and, as regards the Group financial 
statements, Article 4 of the IAS Regulation. They are 
also responsible for safeguarding the assets of the 
Company and the Group and hence for taking reasonable 
steps for the prevention and detection of fraud and 
other irregularities.

Each of the Directors, whose names and functions are 
listed on pages 42 to 43, confirm that, to the best of 
each person’s knowledge and belief:

• 

the Annual Report, taken as a whole, is fair, 
balanced and understandable and provides the 
information necessary for shareholders to assess 
the Company’s and the Group’s performance, 
business model and strategy;

• 

• 

the Company and Group financial statements, which 
have been prepared in accordance with IFRS, as 
adopted by the EU, give a true and fair view of the 
assets, liabilities, financial position and profit of the 
Group and the Parent Company; and

the Strategic Report and Directors’ Report include 
a fair review of the development and performance 
of the business and the position of the Company 
and the Group, together with a description of the 
principal risks and uncertainties that they face.

Disclosure of information to the auditor
Each of the Directors of the Company at the time 
when this report was approved confirms that:

•  so far as the Director is aware, there is no relevant 

audit information of which the Company’s auditor 
is unaware; and

•  he or she has taken all the steps that he or she 

ought to have taken as a Director in order to make 
himself or herself aware of any relevant audit 
information and to establish that the Company’s 
auditor is aware of that information.

This confirmation is given in accordance with 
section 418(2) of the Act.

Auditor
Deloitte LLP, the Group’s auditor, has indicated 
its willingness to continue in office and, on the 
recommendation of the Audit Committee and in 
accordance with section 489 of the Act, a resolution 
to reappoint it will be put to the 2017 AGM.

On behalf of the Board

Tony Hunter 
Company Secretary 
6 March 2017

143

Financial statementswww.justeatplc.com 
Glossary of terms

Adjusted earnings per share – profit attributable 
to the holders of Ordinary Shares in the Parent, 
before long-term employee incentive costs; 
exceptional items; other gains and losses; foreign 
exchange gains and losses; amortisation of acquired 
intangible assets; and the tax impact of these 
adjusting items, divided by the weighted average 
number of shares outstanding during the period.

Active users – those consumers that have placed at 
least one order in the last 12 months.

Admission – the admission of the Ordinary Shares 
to the High Growth Segment of the Main Market 
of the London Stock Exchange which occurred on 
8 April 2014. On 6 May 2014, the Group transitioned 
to the Premium Listing Segment of the Official List 
of the UK Financial Conduct Authority.

AFS – available for sale.

AGM – the Annual General Meeting of the Company, 
which will be held on 27 April 2017 at 9.30am at 
The Lincoln Centre, 18 Lincoln’s Inn Fields, London 
WC2A 3ED.

AOV – average order value.

Company – Just Eat plc, a company incorporated in 
England and Wales with registered number 06947854 
whose registered office is at Masters House, 
107 Hammersmith Road, London W14 0QH.

Consumer – end users of the Just Eat websites 
and apps, who use them to place orders online.

Corporate website – www.justeatplc.com.

CSOP – the Just Eat Company Share Option Plan.

Directors – the Directors of the Company whose 
names are set out on pages 42 and 43.

Disclosure and Transparency Rules – the Disclosure and 
Transparency Rules made under Part VI of the Financial 
Services and Markets Act 2000 (as amended).

EBITDA – earnings before finance income and costs, 
taxation, depreciation and amortisation.

EBT – the Employee Benefit Trust, which is 
administered by Appleby Trust (Jersey) Limited.

eCRM – electronic customer relationship marketing.

EMI Scheme – the Just Eat Enterprise Management 
Incentive Scheme.

Average revenue per order (“ARPO”) – calculated as 
order driven revenues divided by the number of orders.

Articles – the Articles of Association of the Company.

EPS – earnings per share.

ESOS – employee share option scheme.

ETR – effective tax rate.

Associates or associated undertakings –  
(from 14 November 2013) Achindra Online Marketing 
Private Limited, the Group’s Indian joint venture which 
was disposed of on 14 January 2015, and (from 
3 November 2014) IF-JE Participações Ltda, the 
Group’s Latin American associated undertaking.

Benelux – the Group’s former operations in Belgium 
and The Netherlands.

Board – the Board of Directors of Just Eat plc.

CGU – cash-generating unit.

CMA – Competition and Markets Authority.

Companies Act – the Companies Act 2006 
(as amended).

Exceptional items – items that, by virtue of their 
nature and incidence, have been disclosed separately 
in order to draw them to the attention of the reader 
of the financial statements.

Executive Directors – David Buttress and Paul Harrison 
(since 26 September 2016, and Mike Wroe before 
that date).

Executive Team – The Executive Directors, Adrian Blair 
(Chief Operating Officer), Graham Corfield 
(UK Managing Director), Barnaby Dawe 
(Chief Marketing Officer), Fernando Fanton (Chief 
Product and Technology Officer) and Lisa Hillier 
(Chief People Officer).

144

Annual Report & Accounts 2016FBA – FBA Invest SaS, the Group’s French subsidiary 
which trades as ALLORESTO.fr, through its subsidiary 
Eat On Line Sa.

FRC – the Financial Reporting Council.

Full time equivalent (“FTE”) – the number of employees 
after factoring in reduced hours worked by part time staff.

FVTPL – fair value through profit or loss.

GHG – greenhouse gases.

Group – Just Eat plc and its subsidiary undertakings 
(as defined by the Companies Act 2006).

HMRC – Her Majesty’s Revenue & Customs.

IAS – International Accounting Standard(s).

IF-JE – IF-JE Participações Ltda, the Group’s Latin 
American associated undertaking.

IF-JE NL – IF-JE Holdings B.V., the Group's associated 
undertaking that holds a 49 per cent stake in our 
Mexican business. This associate is 67 per cent owned 
by Movile.

IFRS – International Financial Reporting Standard(s) 
as adopted for use in the European Union.

IFRS IC – International Financial Reporting Standards 
Interpretations Committee.

IP – intellectual property.

IPO – initial public offering of the Company’s Ordinary 
Shares immediately post-admission on 8 April 2014.

Just Connect Terminal (“JCT”) – mobile network 
technology provided to Restaurant Partners, which 
enables them to receive orders from Just Eat.

Just Eat – the Group or Just Eat plc and its subsidiary 
undertakings (as defined by the Companies Act 2006).

JSOP – the Just Eat Joint Share Ownership Plan.

KPI – key performance indicator.

Menulog – Menulog Group Limited and its subsidiary 
undertakings, which include the Group’s operations 
in Australia and New Zealand.

Mobile device – any or all of: smartphones, tablets and 
any other handheld computing device.

Movile – Movile Mobile Commerce Holding S.L.

Non-executive Directors – the Non-executive Directors 
of the Company designated as such on pages 42 and 43.

Orderpad – internet connected Android tablet provided 
to Restaurant Partners, which enables them to receive 
orders and provide order tracking to consumers.

Ordinary Shares – the Ordinary Shares with a nominal 
value of £0.01 each in the share capital of the Company.

R&D – research and development.

Restaurant Partner – any restaurant signed up to 
Just Eat, offering either delivery or collection services 
via the Just Eat websites or apps.

Shareholder – a holder for the time being of Ordinary 
Shares of the Company.

SinDelantal – SinDelantal Mexico S.A. de C.V., 
the Group’s Mexican subsidiary.

SIP – the Just Eat Share Incentive Plan.

The Code – the UK Corporate Governance Code 
published by the FRC in September 2014.

TSR – total shareholder return – the growth in value of 
a shareholding over a specified period, assuming that 
dividends are reinvested to purchase additional shares.

Underlying EBITDA – the main measure of profitability 
used by management to assess the performance of 
the Group’s businesses. It is defined as earnings before 
finance income and costs; taxation; depreciation and 
amortisation (“EBITDA”) and additionally excludes 
the Group’s share of depreciation and amortisation 
of associates; long-term employee incentive costs; 
exceptional items; foreign exchange gains and losses; 
and other gains and losses (being profits or losses arising 
on the disposal and deemed disposal of operations, and 
gains and losses on financial assets held at fair value).

At a segmental level, Underlying EBITDA also excludes 
intra-group franchise fee arrangements and incorporates 
an allocation of Group technology and central costs 
(both of which net out on a consolidated level).

VAT – UK value added taxation.

145

Financial statementswww.justeatplc.comCompany information

Company secretary
Tony Hunter

Company number
06947854

Registered office
Masters House 
107 Hammersmith Road 
London 
W14 0QH

Website
www.justeatplc.com

Registrar 
Equiniti Limited 
Aspect House  
Spencer Road  
Lancing 
West Sussex 
BN99 6DA 
United Kingdom

Twitter: @AskEquiniti

Phone: 0371 384 2030 (UK holders) 
Phone: +44 121 415 7047 (international holders) 

Website www.shareview.co.uk

Corporate advisers
Auditor
Deloitte LLP

Banker
Barclays Bank plc

Brokers
Goldman Sachs International  
J.P. Morgan Securities plc

Solicitors
Linklaters LLP 
Taylor Wessing LLP 
Bird & Bird LLP

Just Eat plc is committed to the environmental issues reflected in this Annual 
Report. The report is printed on Arcoprint, which is FSC® certified and ECF 
(Elemental Chlorine Free).

Printed in the UK by Park Communications using their environmental printing 
technology. Both manufacturing mill and the printer are registered to the 
Environmental Management System ISO14001 and are Forest Stewardship 
Council® (FSC) chain-of-custody certified.

146

Design Portfolio is committed to planting 
trees for every corporate communications 
project, in association with Trees for Cities.

Board photography: Matt Leete

Annual Report & Accounts 2016 
Five-year summary 

The following tables sets out a summary of selected audited key financial information for the Group.

Summary income and cash flow statements

Revenues
Underlying EBITDA
Profit/(loss) before tax
Net profit/(loss) for the year
Adjusted basic earnings/(loss) per share (pence)

Net cash inflow from operating activities
Net cash outflow used in investing activities
Net cash inflow from financing activities

Net (decrease)/increase in cash and cash equivalents

Summary balance sheet 

Net assets
Net cash and cash equivalents

2016
£m

375.7
115.3
91.3
71.4
12.2

97.0
(167.5)
2.3

(68.2)

Year ended 31 December 

2015
£m

247.6
59.7
34.6
23.0
6.6

74.2
(465.5)
425.1

2014
£m

157.0
32.6
57.4
51.8
4.2

38.1
(19.3)
84.2

33.8

103.0

As at 31 December

2016
£m

825.7
130.6

2015
£m

625.9
192.7

2014
£m

183.8
164.1

The following table sets out a summary of selected key performance indicators for the Group.

Key performance indicators

Orders (millions)
ARPO (£)

Active users (millions)
Restaurant Partners (‘000)

2016

136.4
2.59

2016

17.6
68.5

Year ended 31 December

2015

96.2
2.35

2015

13.4
61.5

2014

61.2
2.29

As at 31 December

2014

8.1
45.7

2013
£m

96.8
14.1
10.2
6.8
1.4

19.2
(7.7)
—

11.5

2013
£m

53.6
61.6

2013

40.2
2.11

2013

5.9
36.4

Keep up to date
For more information on our business and all our 
latest news and press releases simply visit us at

www.justeatplc.com

2012
£m

59.8
2.3
(2.6)
(4.5)
(0.3)

10.1
(3.1)
35.1

42.1

2012
£m

46.5
50.0

2012

25.3
2.00

2012

4.1
29.9

147

Financial statementswww.justeatplc.comJ

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Fleet Place House 
2 Fleet Place 
London EC4M 7RF 
United Kingdom

Tel: +44 (0) 344 243 7777

Email: investor.relations@just-eat.com

www.justeatplc.com