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K-Bro Linen

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FY2016 Annual Report · K-Bro Linen
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2016
A N N U A L
R E P O R T

WE ARE
DEPENDABLE.

T A B L E   O F
C O N T E N T S

1
4
7
13
38

P R E S I D E N T ’ S   M E S S A G E

C H A I R M A N ’ S   M E S S A G E

F I N A N C I A L   H I G H L I G H T S

M A N A G E M E N T ’ S   D I S C U S S I O N   &   A N A L Y S I S

C O N S O L I D A T E D   F I N A N C I A L   S T A T E M E N T S

P R E S I D E N T ’ S 
M E S S A G E

2016 WAS AN IMPORTANT YEAR IN K-BRO’S HISTORY.

Once  completed,  K-Bro  will  have  a  network  of  large, 
efficient, and state-of-the-art plants in most of our markets 
across the country. 

Often our long-term opportunities have short-term trade-offs, 
and we will work through transitions to our new plants in 2017 
and 2018. While we expect continuing growth in revenue and 
profitability, we will also incur transition and other one-time 
costs  related  to  positioning  our  Company  for  years  of  new 
growth opportunities.

We work hard every day to exceed the high expectations of our 
customers and suppliers, to provide the best possible careers 
for our employees, and to continue to earn the confidence of 
our shareholders. Our management team and our nearly 2,000 
employees thank you for your continuing support, and we look 
forward to a successful future.

2016  was  an  important  year  in  K-Bro’s  history.  We  had  solid 
revenue and EBITDA growth of 10.1% and 4%, and maintained 
our dividend of $1.20/share. At the same time, we continued to 
maintain a flexible capital structure in order to capitalize on all 
of our growth opportunities.

We  have  positioned  the  Company  for  significant  growth  in 
several of our markets, and expect to reap the benefits of these 
investments in the years ahead. 

• 

• 

• 

 We  fully-transitioned  our  Saskatchewan  volume  into  our 
new modern Regina facility, providing us with the capacity to 
continue to grow our healthcare and hospitality businesses. 

 We  completed  the  transition  to  our  new  state-of-the-
art  Toronto  facility  during  the  first  quarter  2017,  one 
that will give us tens of millions of pounds of additional 
capacity at a favorable cost structure. We have recently 
signed  almost  $7.6  million  in  revenue  of  new  business. 

 We  are  building  a  large  state-of-the-art  healthcare 
plant in Vancouver that will enable us to process tens of 
millions of pounds of additional volume at a competitive 
cost  structure.  We  have  re-signed  a  significant  amount 
of  our  existing  Vancouver  healthcare  volume  to  new 
long-term  contracts  and  have  been  awarded  most  of 
the  healthcare  volume  processed  by  our  competitor. 
We are also investing significant capital to upgrade and 
modernize our Vancouver hospitality plant.

1

2016 ANNUAL REPORT 
“  W E   W I L L   I N V E S T 
I N   O U R S E LV E S 
&   C O N T I N U E   T O 
E V O LV E   A B O V E 
T H E   R E S T ”

LINDA MCCURDY

W E   A R E   D E P E N D A B L E .

2
2

WE ARE DEPENDABLE.K - B R O   I S   C A N A D A ’ S 
L A R G E S T   H E A L T H C A R E   & 
H O S P I T A L I T Y   L A U N D R Y   & 
L I N E N   P R O C E S S O R   W I T H 
F A C I L I T I E S   A L L   A C R O S S 
T H E   C O U N T R Y.

3

2016 ANNUAL REPORTVictoria
Vancouver
Calgary
Edmonton
Regina
Toronto
Montréal
Québec City

C H A I R M A N ’ S 
M E S S A G E

WE ARE PLEASED THAT 2016 REPRESENTED 
ANOTHER YEAR OF GROWTH FOR K-BRO.

We  are  pleased  that  2016  represented  another  year 
of  growth  for  K-Bro.  We  are  optimistic  that  we  have 
taken key steps to position the Company for growth in 
several key markets. 2016 was truly an important year 
for our Company.

The  Board  of  Directors  remains  dedicated  to  strong 
corporate  governance  and  oversight,  and  to  ensuring 
the Company continues to best position itself for future 
growth and profitability.

I  want  to  thank  you  for  your  trust  and  confidence  on 
behalf  of  the  Company,  our  2,000  employees,  our 
executive  team,  and  our  Board.  We  will  always  work 
hard to earn your loyalty and trust every day.

ROSS SMITH

4

WE ARE DEPENDABLE. 
 
O F F I C E R S   &   D I R E C T O R S

K-Bro  is  the  largest  healthcare  and  hospitality  laundry  and 
linen processor in Canada. K-Bro operates nine facilities and 
two distribution centres in eight major cities across Canada 
providing  management  services  and  laundry  processing  of 
hospitality,  healthcare  and  specialty  linens.  Our  core  values 
are central to our reputation, our quality is industry-leading, 
and  our  ability  to  deliver  on  commitments  to  customers  is 
second to none.

K-Bro  provides  the  vital  products  and  services  that  help 
people heal, travel, live, and play. We’re helping hospitals and 
extended care centres care for the young, old and vulnerable 
in environmentally responsible ways. Our responsibility also 
extends to ensuring that we have a safe culture at K-Bro. As our 
society becomes more diverse, we integrate our commitment 
to responsibility into our new businesses, employees and the 
communities in which we live and work.

“ I N   2 0 1 6   W E   C O M M E N C E D   C O N S T R U C T I O N   O F   O U R   M O D E R N 
N E W   T O R O N T O   F A C I L I T Y   A N D   B E G A N   P L A N N I N G   F O R   A 
M U C H   L A R G E R   S T A T E - O F -T H E - A R T   P L A N T   I N   VA N C O U V E R .”

     SEAN CURTIS  SENIOR VICE-PRESIDENT AND GENERAL MANAGER

5

2016 ANNUAL REPORT 
“  By expanding our capabilities into new markets, we have 

opportunities to leverage our operating strengths, grow our 
revenue, and further enhance operating margins, ensuring 
consistent value creation for stakeholders.”  

LINDA McCURDY  PRESIDENT AND CHIEF EXECUTIVE OFFICER

“ K - B R O   H A S   A   S T A B L E   B U S I N E S S   M O D E L 

W I T H   S T R O N G   F U N D A M E N T A L S   T H A T 
S U P P O R T   O U R   M A R K E T   V A L U A T I O N   A N D 
R E L I A B L E   S H A R E H O L D E R   D I V I D E N D S .”

      KRISTIE PLAQUIN  CHIEF FINANCIAL OFFICER

FROM LEFT TO RIGHT:  Ross Smith,  Linda McCurdy,  Kristie Plaquin,  Michael Percy,  Sean Curtis,  Steven Matyas,  Matthew Hills,   
Ryo Utahara,  Sylvain Tremblay,  Jerry Ostrzyzek,  Jessica Lévesque,  Kevin Stephenson,  Jeff Gannon,  Kevin McElgunn,  Sean Jackson

W E   A R E   D E P E N D A B L E .

6
6

WE ARE DEPENDABLE. 
 
F I N A N C I A L   H I G H L I G H T S

The following unaudited financial data has been derived from K-Bro’s consolidated financial 
statements, which have been audited by PricewaterhouseCoopers LLP. The information set 
forth below should be read in conjunction with the Management’s Discussion & Analysis, 
Consolidated Financial Statements and Notes sections of this Annual Report.

REVENUE  (In millions of Canadian dollars) Years ended December 31

2016
2015
2014
2013
2012
2011

110

120

130

140

150

160

EBITDA  (In millions of Canadian dollars) Years ended December 31

2016
2015
2014
2013
2012
2011

18

20

22

24

26

28

TOTAL SHAREHOLDER RETURN  $100 investment in 2009 

364

429

384

327

239

181

200

K-Bro Linen Inc.

S&P/TSX Composite Index

300

400

500

2016

2015

2014

2013

2012

2011

160

132

144

130

115

107

100

7

REVENUE  
UP  
10.1%

EBITDA  
UP  
4.0%

1

2

The total shareholder return graph reflects the total 
cumulative  return,  assuming  reinvestment  of  all 
dividends, of $100 invested on December 31, 2009 
in each of the Shares of the Corporation and the 
S&P/TSX Composite (TRIV) Index.

The  year-end  values  of  each 
investment 
shown  on  the  total  shareholder  return  graph 
are  based  on  share  price  appreciation  plus 
dividend reinvestment.

2016 ANNUAL REPORT“ W E   A R E   F O C U S E D   O N 
D E L I V E R I N G   T H E   B E S T 
P O S S I B L E   V A L U E   T O   O U R 
C U S T O M E R S ,   W H I C H 
I N   T U R N   W I L L   E N A B L E 
K - B R O   T O   C O N T I N U E 
T O   S H O W   S T R O N G 
F I N A N C I A L   R E S U L T S .”

8

WE ARE DEPENDABLE.We  continue  to  be  committed  to  remaining  as  Canada’s 
premier  linen  processing  company.  We  focus  on  businesses 
that we know and understand – laundry and linen processing 
– in regions where we have an existing competitive advantage 
or  can  develop  one.  Long-term  contracts  supported  by  an 
experienced workforce and large scale assets are the priority 
– relationships coupled with assets that provide attractive and 
sustainable returns.

Over the past decade, K-Bro has invested over $147 million in 
modern  plants;  investments  that  have  allowed  the  company 
to  move  forward  in  achieving  its  vision.  Today,  we  play  a 
significant role in the provision of high quality linen services in 
all markets that we service.

W E   A R E   D E P E N D A B L E .

In aggregate, our nine plants provided services to more than 
1,700  customers  and  employed  1,900  employees  in  2016.  At 
December 31, 2016, total assets were $168 million, equity was 
$117 million and market capitalization was $338 million.

“  K - B R O   E X C E L S   A T 

D I S C O V E R I N G   
A N D   W I N N I N G   N E W 
O P P O R T U N I T I E S 
A N D   C L I E N T S   A N D 
B U I L D I N G   O N   T H E 
S U C C E S S E S   W E ’ V E 
H A D   I N   O U R   D E C A D E S  
O F   E X P E R I E N C E   
A S   L E A D E R S   I N   
O U R   S E C T O R .”
      SEAN CURTIS  SENIOR VP & GM

9

2016 ANNUAL REPORT 
One of our key strategies for growth is to pursue opportunities 
for  expansion  through  acquisition.  We  follow  a  strict  set  of 
criteria  when  evaluating  another  organization’s  potential, 
examining every facet of a target company. Does it open up a 
new or strategically placed geographic market or market niche 
for us? Is there a potential for growth in the market it serves? 
Will we be able to build on relationships the company already 
has in place? Can we build on an pre-existing base of business? 
Does it enhance our resources overall?

Taking  advantage  of  relationships  already  in  place  includes 
maintaining  the  existing  labour  and  management  of  a 
company.  The  ability  and  commitment  demonstrated  by 
staff  members  is  a  factor  in  our  decision-making  process 
for  acquisitions.  The  bottom  line  is  that  we  want  profitable, 
dependable operations where we can bring our expertise and 
resources to grow the existing base of business. We continue 
to review and pursue accretive opportunities in new markets 
and we believe that such opportunities may be available in the 
future to further add to our growth.

We’re  dependent  on  our  reputation,  resources,  and  track 
record as we develop relationships with potential  new clients 
and  compete  for  contracts.  These  factors  are  also  critical  in 
maintaining  stable,  responsive,  and  loyal  relationships  with 
our existing customers.

D I V E R S I F I E D   A N D 
I N T E G R A T E D   S E R V I C E S

We  provide  critical  services 
including,  support  and 
management  of  linen  requirements  that  address  each  and 
every one of our customers’ needs.

S T R A T E G I C A L L Y   P O S I T I O N E D

K-Bro  has  nine  plants  and  two  distribution  centres  located 
in  ten  different  cities,  which  ensure  our  ability  to  provide 
uninterrupted service in the wake of disasters, pandemics or 
other adversity.

L O N G - T E R M   S T A B L E   C O N T R A C T S

By  anticipating  our  customers’  needs,  delivering  consistently 
dependable  service  and  acting  with  integrity,  K-Bro  has 
developed long-term relationships with its customers.

C O M M I T T E D   W O R K F O R C E

Our corporate culture enables us to attract and retain quality 
laundry staff and our national presence provides opportunities 
for  career  advancement.  Five  members  of  our  senior 
management  team  commenced  their  careers  with  K-Bro  and 
have an average tenure in excess of 20 years.

S I N G L E   S O U R C E   F O R 
C U S T O M E R S

K-Bro  is  able  to  deliver  total  linen  management  services, 
including laundering, drying, folding, quota cart development, 
sterilization,  and  more  that  focus  on  efficiencies  and  cost 
savings.  As  one  of  the  largest  linen  purchasers  in  Canada, 
we  leverage  our  market  position  to  drive  savings  for  our 
customers.  K-Bro  works  in  partnership  with  our  clients  to 
reduce their linen consumption.

10

WE ARE DEPENDABLE.AT K-BRO, WE INNOVATE AND DEVELOP NEW PROCESSES AND SYSTEMS,  
AND FURTHER REFINE BUSINESS DELIVERY AND PRACTICES.

In 2016, K-Bro continued to excel at winning new opportunities 
and  clients,  building  on  the  successes  we’ve  had  in  our 
decades of experience as leaders in our sector. We obtained 
significant  new  business  from  our  competitors  in  important 
locations. In British Columbia, we added six major healthcare 
customers and one hospitality customer to our base. We also 
secured four more hospitably customers in Quebec, as well as 
one major healthcare customer in Ontario and added another 
major  healthcare  customer  in  early  2017.  In  Alberta,  we 
signed  three  additional  hoteliers  and  extended  agreements 
with several others. Our new clients include some of the finest 
hotels in the country.

Each  new  customer  was  a  victory  for  the  entire  K-Bro  team 
and a reflection of the company as a whole, rather than any 
individual. The qualities that contribute to our success are the 
same ones that define us as leaders in customer service – an 
impeccable  and  dependable  record,  comprehensive  service 
programs, financial stability, competitive costs, experience in 
transitioning large accounts, and access to the resources that 
support  growth,  including  the  ability  to  purchase  linen  and 
equipment in anticipation of higher volume.

Our policy at K-Bro has always been one of proactive response. 
In order to meet our goal of being the absolute best laundry and 
linen  services  provider  in  the  country,  we  continually  review 
our service offerings, adding to our menu and providing more 
comprehensive service capabilities than other linen companies. 
We watch our industry and think ahead to strategically address 
the future needs of the markets we serve. Our clients talk to us 
not only about their present needs, but about the direction of 
the future. They depend on the knowledge we’ve accumulated 
over our history.

During  2016  we  refined  our  operating  processes  at  the  new 
Regina  processing  facility,  began  construction  of  our  new 
Toronto  processing  facility  and  commenced  planning  for  our 
new  Vancouver  facility  while  continuing  to  deliver  stronger 
results to our shareholders. 

K-Bro’s  value-added  services  provide  a  ‘one-stop  shop’  for 
linen services, and currently include:

•  Exchange cart preparation

•  Delivery of carts to user wards and departments

•  Reusable OR linen and pack rental (KOR services)

•  Distribution and control of uniforms

•  Personal clothing services

•  Customer service programs

•  Linen purchase and supply

•  Linen inventory management reports and services

•  Sterilization of operating room linen packs

At K-Bro, we continue to innovate and develop new processes 
and systems, and further refine business delivery and practices. 
When  we  launched  our  company  on  the  public  markets  we 
stated  that  we  were  ready  for  whatever  lay  ahead  of  us.  As 
the  events  of  the  next  twelve  years  unfolded,  our  readiness 
contributed to our success in dependability and growth. The 
hands-on  nature  of  our  management  team  and  established 
relationships  with  open  lines  of  communication  with  our 
customers are the source of our advantage.

WE ARE DEPENDABLE.

11

2016 ANNUAL REPORT“  A S   E V E N T S   H A V E   U N F O L D E D   S I N C E   E N T E R I N G   T H E 
P U B L I C   M A R K E T,   O U R   R E A D I N E S S   H A S   C O N T R I B U T E D   
T O   O U R   S U C C E S S   I N   D E P E N D A B I L I T Y   A N D   G R O W T H .”

The  following  selected  unaudited  financial  data  has  been  derived  from  K-Bro’s  consolidated  financial  statements,  which 
have been audited by PricewaterhouseCoopers LLP. The information set forth below should be read in conjunction with the 
Management’s Discussion & Analysis, Consolidated Financial Statements and Notes sections of this Annual Report.

Years ended December 31

Income Statement Data

Revenue

EBITDA
EBITDA%
Net earnings

Net earnings per share (Diluted)

Balance Sheet Data

Working Capital

Long-Term Debt

Other Financial Data

Distributable cash per share
Payout Ratio%
Price to earnings multiple (12 month trailing)

Price to EBITDA multiple (12 month trailing)
Return on shareholders’ equity ROE %
Total Shareholder return, YTD%
Total Shareholder return, 5 yrs%
Market capitalization

Share price:

High

Low

Close

2016

2015

2014

2013

2012

2011

159,089

28,236

17.7

11,527

1.44

144,537

27,140

18.8

12,068

1.52

136,440

131,202

126,290

116,859

26,241

19.2

12,198

1.72

23,317

17.8

10,336

1.47

24,517

19.4

11,149

1.59

19,946

17.1

7,928

1.14

13,766

25,800

8,670

2,349

21,717

0

9,434

19,640

8,064

5,818

7,245

6,095

2.76

43.5

29.3

11.9

9.9

14.9

66.4

2.69

44.8

33.5

14.9

10.7

13.1

2.85

42.0

26.9

12.5

11.1

19.4

2.61

44.2

27.0

12.0

14.5

41.2

2.72

41.8

18.1

8.2

16.5

34.9

2.40

45.9

19.6

7.8

12.6

27.5

155.0

182.9

235.2

253.8

121.1

338,190

406,872

367,023

280,976

203,613

155,821

50.98

36.69

42.15

56.99

43.00

50.95

47.90

36.90

46.11

40.50

28.38

39.60

30.18

21.20

28.86

22.98

17.28

22.24

($ Thousands of Canadian dollars, except per share data and percentages)

12

WE ARE DEPENDABLE.17 
18
18
19
20
23
24
26
27
29
30
31
31
31
32
34
34
35
36
36

I N T R O D U C T I O N

S T R A T E G Y

F O U R T H   Q U A R T E R   O V E R V I E W

S E L E C T E D   A N N U A L   F I N A N C I A L   I N F O R M A T I O N

S U M M A R Y   O F   2 0 1 6   R E S U L T S   A N D   E V E N T S

K E Y   P E R F O R M A N C E   D R I V E R S

O U T L O O K

R E S U L T S   O F   O P E R A T I O N S

L I Q U I D I T Y   A N D   C A P I T A L   R E S O U R C E S

D I V I D E N D S

D I S T R I B U T A B L E   C A S H   F L O W

O U T S T A N D I N G   S H A R E S

R E L A T E D   P A R T Y   T R A N S A C T I O N S

C R I T I C A L   A C C O U N T I N G   E S T I M A T E S

T E R M I N O L O G Y

C H A N G E S   I N   A C C O U N T I N G   P O L I C I E S

R E C E N T   A C C O U N T I N G   P R O N O U N C E M E N T S

F I N A N C I A L   I N S T R U M E N T S

C R I T I C A L   R I S K S   A N D   U N C E R T A I N T I E S

C O N T R O L S   A N D   P R O C E D U R E S

13

2016 ANNUAL REPORT14

WE ARE DEPENDABLE.“  E V E R Y   D A Y   W E   M U S T   E A R N  
T H E   R E S P E C T   A N D   F A I T H   
O F   O U R   C U S T O M E R S   W I T H  
T H E   H I G H E S T   Q U A L I T Y   & 
H I G H E S T   V A L U E   S E R V I C E .”

15

2016 ANNUAL REPORTM A N A G E M E N T ’ S
D I S C U S S I O N   &   A N A L Y S I S   
O F   F I N A N C I A L   C O N D I T I O N
&   R E S U L T S   O F   O P E R A T I O N S

The following Management’s Discussion and Analysis (“MD&A”) 
is supplemental to, and should be read in conjunction with, the 
audited Consolidated Financial Statements of K-Bro Linen Inc. 
(“the Corporation”) for the years ended December 31, 2016 and 
2015, as well as the unaudited interim condensed Consolidated 
Financial  Statements  for  the  periods  ended  March  31,  2016, 
June 30, 2016 and September 30, 2016. The Corporation and 
its wholly-owned subsidiaries, including K-Bro Linen Systems 
Inc., are collectively referred to as “K-Bro” in this MD&A.

Management  is  responsible  for  the  information  contained  in 
this  MD&A  and  its  consistency  with  information  presented  to 
the Audit Committee and Board of Directors. All information in 
this  document  has  been  reviewed  and  approved  by  the  Audit 
Committee and Board of Directors. This review was performed 
by management with information available as of March 24, 2017.

In the interest of providing current Shareholders of K-Bro Linen 
Inc. and potential investors with information regarding current 
results  and  future  prospects,  our  public  communications 
often  include  written  or  verbal  forward-looking  statements. 
Forward-looking statements are disclosures regarding possible 
events, conditions, or results of operations that are based on 
assumptions about future economic conditions and courses of 
action, and include future-oriented financial information.

This MD&A contains forward-looking information that represents 
internal expectations, estimates or beliefs concerning, among 
other  things,  future  activities  or  future  operating  results  and 
various  components  thereof.  The  use  of  any  of  the  words 
“anticipate”,  “continue”,  “expect”,  “may”,  “will”,  “project”, 
“should”,  “believe”,  and  similar  expressions  suggesting  future 
outcomes  or  events  are  intended  to  identify  forward-looking 
information.  Statements  regarding  such 
forward-looking 
information reflect management’s current beliefs and are based 
on information currently available to management.

These statements are not guarantees of future performance and 
are based on management’s estimates and assumptions that 
are subject to risks and uncertainties, which could cause K-Bro’s 
actual  performance  and  financial  results  in  future  periods 
to  differ  materially  from  the  forward-looking  information 

contained in this MD&A. These risks and uncertainties include, 
among  other  things:  (i)  risks  associated  with  acquisitions, 
including  the  possibility  of  undisclosed  material  liabilities; 
(ii)  K-Bro’s  competitive  environment;  (iii)  utility  and  labour 
costs;  (iv)  K-Bro’s  dependence  on  long-term  contracts  with 
the associated renewal risk; (v) increased capital expenditure 
requirements;  (vi)  reliance  on  key  personnel;  (vii)  changing 
trends  in  government  outsourcing;  and  (viii)  the  availability 
of future financing. Material factors or assumptions that were 
applied  in  drawing  a  conclusion  or  making  an  estimate  set 
out  in  the  forward-looking  information  include:  (i)  volumes 
and  pricing  assumptions;  (ii)  expected  impact  of  labour  cost 
initiatives; and (iii) the level of capital expenditures. Although 
the  forward-looking  information  contained  in  this  MD&A 
is  based  upon  what  management  believes  are  reasonable 
assumptions, there can be no assurance that actual results will 
be consistent with these forward-looking statements. Certain 
statements regarding forward-looking information included in 
this MD&A may be considered “financial outlook” for purposes 
of  applicable  securities  laws,  and  such  financial  outlook 
may  not  be  appropriate  for  purposes  other  than  this  MD&A. 
Forward  looking  information  included  in  this  MD&A  includes 
the expected annual healthcare revenues to be generated from 
the Company’s contracts with the William Osler Health System 
and Trillium Health Partners as well as the anticipated capital 
costs  for  the  new  Vancouver  facility,  and  statements  with 
respect to future expectations on margins and volume growth.

All  forward-looking  information  in  this  MD&A  is  qualified  by 
these  cautionary  statements.  Forward-looking  information 
in  this  MD&A  is  presented  only  as  of  the  date  made.  Except 
as  required  by  law,  K-Bro  does  not  undertake  any  obligation 
to publicly revise these forward-looking statements to reflect 
subsequent events or circumstances.

This  MD&A  also  makes  reference  to  certain  measures  in  this 
document  that  do  not  have  any  standardized  meaning  as 
prescribed  by  IFRS  and,  therefore,  are  considered  non-GAAP 
measures. These measures may not be comparable to similar 
measures presented by other issuers. Please see “Terminology” 
for further discussion.

16

WE ARE DEPENDABLE.I N T R O D U C T I O N

C O R E   B U S I N E S S

K-Bro  is  the  largest  owner  and  operator  of  laundry  and 
linen  processing  facilities 
in  Canada.  K-Bro  provides  a 
comprehensive  range  of  general  linen  and  operating  room 
linen  processing,  management  and  distribution  services 
to  healthcare  institutions,  hotels  and  other  commercial 
accounts. K-Bro currently has nine processing facilities in eight 
major  Canadian  cities  including  Victoria,  Vancouver,  Calgary, 
Edmonton,  Regina,  Toronto,  Montréal  and  Québec  City,  and 
two distribution centers in Saskatchewan.

I N D U S T R Y   &   M A R K E T

K-Bro  provides  laundry  and  linen  services  to  Canadian 
healthcare,  hospitality  and  other  commercial  customers. 
Typical  services  offered  by  K-Bro  include  the  processing, 
management and distribution of general and operating room 
linens, including sheets, blankets, towels, surgical gowns and 
drapes  and  other  linen.  Other  types  of  processors  in  K-Bro’s 
industry  in  Canada  include  independent  privately  owned 
facilities (i.e. typically small, single facility companies), public 
sector  central  laundries  and  public  and  private  sector  on-
premise  laundries  (known  as  “OPLs”).  Participants  in  other 
sectors  of  the  laundry  and  linen  services  industry,  such  as 
uniform  rental  companies  (which  own  and  launder  uniforms 
worn  by  their  customers’  employees)  typically  do  not  offer 
services that significantly overlap with those offered by K-Bro.

Our  partnerships  with  healthcare  institutions  and  hospitality 
clients  across  Canada  demonstrate  K-Bro’s  commitment  to 
build  relationships  that  foster  continuous  improvement, 
provide  flexibility  to  adjust  to  changing  circumstances  as 
required  and  which  incorporate  incentives,  penalties  and 
sharing  of  risks  and  rewards  as  circumstances  warrant.  As 
a  result,  clients  across  the  country  have  entered  into  long-
term  relationships  with  us,  with  most  having  renewed  their 
contracts several times.

In this competitive industry, K-Bro is distinctive in Canada 
in  its  ability  to  deliver  products  and  services  that  provide 
value  to  our  customers.  Management  believes  that  the 
healthcare and hospitality sectors of the laundry and linen 
services industry represent a stable base of annual recurring 
business  with  opportunities  for  growth  as  additional 
healthcare beds and funds are made available to meet the 
needs of an aging demographic.

I N D U S T R Y   C H A R A C T E R I S T I C S   
&   T R E N D S

Management believes that the industry in which K-Bro operates 
exhibits the following characteristics and trends:

Stable Industry with Moderate Cyclicality

As  evidenced  by  the  stability  in  the  number  of  approved 
hospital beds in the healthcare system and hotel rooms in the 
hospitality industry. The potential for step-changes in volumes 
and  revenues  that  align  with  contractual  arrangements 
exists within this industry. Service relationships are generally 
formalized through contracts in the healthcare sector that are 
typically long term (from seven to ten years), while contracts 
in the hospitality sector usually range from two to five years.

Outsourcing and Privatization

Healthcare  institutions  and  regional  authorities  are  facing 
funding pressures and must continually evaluate the allocation 
of scarce resources. Consequently there are often advantages 
to  healthcare  institutions  in  outsourcing  the  processing  of 
healthcare  linen  to  private  sector  laundry  companies  such 
as  K-Bro  because  of  the  economies  of  scale  and  significant 
management  expertise  that  can  be  provided  on  a  more 
comprehensive  and  cost-effective  basis  than  customers  can 
achieve in operating their own laundry facilities.

Fragmentation

Most Canadian cities have at least one and sometimes several 
private  sector  competitors  operating  in  the  healthcare  and 
hospitality sectors of the laundry and linen services industry. 
Management  believes  that  the  presence  of  these  operators 
industry 
provides  consolidation  opportunities  for 
participants with the financial means to complete acquisitions.

larger 

C U S T O M E R S   &   P R O D U C T   M I X

K-Bro’s  customers  include  some  of  the  largest  healthcare 
institutions  and  hospitality  providers  in  Canada.  Healthcare 
customers  include  acute  care  hospitals  and  long-term  care 
facilities. Most of K-Bro’s hospitality customers (typically >250 
rooms)  generate  between  500,000  and  3  million  pounds  of 
linen  per  year.  Most  healthcare  customers  generate  between 
500,000 pounds  of  linen  per  year for  a  hospital  and  up to  41 
million pounds of linen per year for a healthcare region.

17

2016 ANNUAL REPORTS T R A T E G Y

K-Bro maintains the following three-part strategic focus:

Secure and Maintain Long-Term Contracts with 
Large Healthcare and Hospitality Customers

K-Bro’s  core  service  is  providing  high  quality  laundry  and 
linen  services  at  competitive  prices  to  large  healthcare  and 
hospitality  customers  under  long-term  contracts.  K-Bro’s 
contracts in the healthcare sector typically range from seven to 
ten years in length. Contracts in the hospitality sector typically 
range from two to five years.

Extend Core Services To New Markets

Management  has  demonstrated  its  ability  to  successfully 
expand K-Bro’s business into new markets from its established 
bases.  Since  2005,  K-Bro  has  entered  four  new  geographic 
markets across Canada. These new markets have contributed 
significantly to K-Bro’s growth. Management believes that new 
outsourcing opportunities will continue to arise in the near to 
medium-term and that K-Bro is well-positioned for continued 
growth, particularly as healthcare and hospitality institutions 
continue to increase their focus on core services and confront 
pressures for capital and cost savings.

Management  may  in  the  future  expand  its  core  services  to 
new  markets  either  through  acquisitions  or  by  establishing 
new facilities. Its choice of areas for expansion will depend on 
the availability of suitable acquisition candidates, the volume 
of  healthcare  and  hospitality  linen  to  be  processed  and  the 
policies of applicable governments.

Introduce Related Services

In addition to focusing on its core services, the Corporation also 
attempts to capitalize on attractive business opportunities by 
introducing  closely-related  services  that  enable  it  to  provide 
more complete solutions to K-Bro’s healthcare and hospitality 
customers.  These  related  service  offerings  include  K-Bro 
Operating Room (“KOR”) services and on-site services. For three 
major hospitals in Toronto, K-Bro performs the sterilization of 
operating room linen packs.

F O U R T H 
Q U A R T E R 
R E V I E W

In  the  fourth  quarter  of  2016,  revenue  increased  by  4.2%  to 
$39.3  million  from  $37.7  million  in  the  comparative  period. 
This increase was due to additional volume from the 3sHealth 
region associated with the commissioning of the new facility 
in  Regina,  additional  awarded  healthcare  volume  from  the 
recently  signed  Vancouver  lower  mainland  contract,  organic 
growth  at  existing  customers,  and  new  customers  secured 
in existing markets. These gains were partially offset by price 
concessions  in  Vancouver  as  a  result  of  contractual  terms 
related to the new ten year contract.

EBITDA was $6.4 million for the three months ended December 
31, 2016, compared to $6.2 million in the comparative period 
of  2015.  EBITDA  margins  have  been  impacted  by  one-time 
and transition costs associated with the relocation of our new 
Toronto  facility  and  one-time  and  transition  costs  needed 
to  support  new  business  and  resulting  temporary  capacity 
constraints in Toronto and Vancouver. Management estimates 
these  one-time  and  transition  costs  in  the  quarter  to  be 
approximately  $0.5  million  and  expects  margins  to  return  to 
2015 historical levels after the completion of and transition into 
our new facilities in Toronto in 2017 and Vancouver in 2018.

REVENUE UP  
10.1%
“ I N   T H E   F O U R T H 
Q U A R T E R   O F   2 0 1 6 , 
R E V E N U E   W A S   $ 3 9 . 3 
M I L L I O N   W H I C H   W A S 
4 . 2 %   H I G H E R   T H A N 
T H E   $ 3 7 . 7   M I L L I O N 
G E N E R A T E D   I N 
T H E   C O M P A R A T I V E 
Q U A R T E R   O F   2 0 1 5 .”

18

WE ARE DEPENDABLE.S E L E C T E D   A N N U A L
F I N A N C I A L   I N F O R M A T I O N

Revenue

Earnings before income taxes

Net earnings

Net Earnings Per Share

Basic

Diluted

Total Assets

Long-Term Debt

Dividends declared to Shareholders

Dividends declared to Shareholders per share

Weighted Average Number of Shares Outstanding:

Basic

Diluted

($ Thousands of Canadian dollars, except per share data and percentages)

19

2016

2015

2014

159,089

16,367

11,527

1.45

1.44

168,289

25,800

9,613

1.200

144,537

17,261

12,068

136,440

16,663

12,198

1.52

1.52

1.72

1.72

143,023

132,638

2,349

9,570

1.200

-

8,498

1.183

7,955,026

7,986,729

7,920,609

7,930,492

7,090,937

7,111,232

2016 ANNUAL REPORTS U M M A R Y   O F   2 0 1 6   
R E S U L T S   A N D   K E Y   E V E N T S

F I N A N C I A L   G R O W T H

accounts representing an additional $5.2 million in revenue with 
additional new customer opportunities going forward.

K-Bro delivered strong financial results in 2016 driven by the 
operating results from all nine of its processing plants and two 
distribution centers. Net earnings were $11.5 million or $1.45 
per share (basic). Cash flow from operating activities was $24.5 
million and distributable cash flow was $22.1 million. Revenue 
increased in fiscal 2016 to $159.1 million or by 10.1% compared 
to 2015. This increase was due to additional volume from the 
3sHealth  region  associated  with  the  commissioning  of  the 
new facility in Regina, additional awarded healthcare volume 
from the recently signed Vancouver lower mainland contract, 
organic  growth  at  existing  customers,  and  new  customers 
secured in existing markets. These gains were partially offset 
by  price  concessions  in  Vancouver  as  a  result  of  contractual 
terms related to the new ten year contract.

EBITDA (see Terminology) increased in the year to $28.2 million 
from  $27.1million  in  2015,  which  is  an  increase  of  4.0%.  The 
EBITDA  margin  decreased  from  18.8%  in  2015  compared 
to  17.7%  in  2016.  The  change  in  EBITDA  and  margin  was 
predominantly  impacted  by  one-time  and  transition  costs 
associated  with  the  relocation  of  our  new  Toronto  facility 
and  one-time  and  transition  costs  needed  to  support  new 
business  and  resulting  temporary  capacity  constraints  in 
Toronto  and  Vancouver.  Management  estimates  these  one-
time and transition costs incurred primarily in Q3 and Q4 to be 
approximately $0.9 million.

Near-Term & Long-Term Growth & Margin Impact

Management  has  embarked  on  a  strategy  in  its  Toronto  and 
Vancouver markets that it believes will position the company for 
accelerated growth in its healthcare and hospitality businesses. 
The strategy includes capital investments to build large efficient 
state-of-the-art facilities with meaningful additional capacity in 
Toronto and Vancouver. In addition, the company will invest to 
upgrade one of its Vancouver plants to create a more efficient 
facility with meaningful additional capacity.

These  investments  are  being  made  because  management 
believes that new opportunities, both current and future, justify 
the  significant  additional  capacity.  Since  the  third  quarter  we 
have  been  awarded  two  new  healthcare  accounts  in  Toronto 
(William  Osler  Health  System  and  Trillium  Health  Partners), 
representing  total  revenue  of  $7.6  million  annually  and 
management believes that it has many additional new customer 
opportunities  going  forward.  Furthermore,  in  the  past  year  in 
Vancouver  we  have  re-signed  most  of  our  current  healthcare 
volume through to 2027 and been awarded six new healthcare 

The construction and/or upgrade of three large facilities enable 
us  to  bid  on  significant  amount  of  additional  business,  but 
also will create margin pressure through 2017 and 2018 as the 
company incurs one-time and transition costs associated with 
these large investments. Those one-time and transition costs 
were approximately $0.9mm for the second half of 2016. While 
the  margin  pressure  may  vary  by  quarter  through  2017  and 
2018, management believes that the one-time and transition 
costs incurred in 2017 and 2018 will position the company to 
achieve more growth and a lower cost structure into the future 
and that the company will return to normalized margins closer 
to those achieved in 2015 as it enters 2019.

Key  events  in  our  Toronto  and  Vancouver  markets  are 
summarized below.

Vancouver Facility Development

As  announced  on  March  2,  2016,  K-Bro  has  commenced  the 
planning and development of a new state-of-the- art facility 
with  a  projected  investment  of  up  to  $50  million  with  the 
potential  for  an  additional  $5  million  due  to  exposure  from 
the  U.S.  dollar  and  construction  costs  that  have  not  been 
fully  tendered.  The  new  Vancouver  plant  will  be  located  in 
Burnaby, and the Corporation expects to transition to the new 
facility during the third quarter of 2018. The new facility will 
enable K-Bro to expand current capacity, to accommodate the 
additional awarded volume, and to provide the opportunity 
to  consolidate  the  healthcare  volume  from  its  existing  two 
Vancouver-area facilities. In addition to investing in the new 
facility, K-Bro will upgrade and replace equipment at one of 
its  existing  Vancouver-area  facilities,  which  will  be  used  to 
process the consolidated hospitality volume. K-Bro will not be 
renewing the lease for the remaining Vancouver-area facility 
and  related  assets  will  be  transferred  to  the  other  K-Bro 
facilities.  K-Bro  believes  it  will  achieve  significant  operating 
efficiencies at its new plant. K-Bro plans to finance the entire 
amount from its existing $85 million credit facility. However, 
management intends to continually assess its opportunities 
to maintain a conservative amount of leverage and balance 
sheet  flexibility  in  the  short  and  long-term  basis  in  order  to 
ensure  that  sufficient  capital  is  available  for  future  growth 
needs. It is anticipated that transition costs associated with 
the  new  Vancouver  plant  will  negatively  impact  EBITDA 
margins over the third and fourth quarters of 2018 while the 
plant becomes operational.

20

WE ARE DEPENDABLE.Toronto Facility Development

As  announced  on  February  3,  2016,  K-Bro  is  in  the  process  of 
relocating  to  a  new  state-of-the-art  facility  in  Toronto.  The  new 
Toronto  plant  is  located  in  Mississauga,  and  the  Corporation 
expects  to  complete  its  transition  to  the  new  facility  during  the 
first  quarter  of  2017.  Management  estimates  that  the  costs  to 
commission a new leased facility are $37 million for new efficiency 
enhancing equipment, and leaseholds. As at December 31, 2016, 
K-Bro has incurred $24.9 million of the total expected capital cost. 
K-Bro’s strategy includes significant growth in its healthcare and 
hospitality  volumes,  and  the  additional  capacity  and  the  long-
term lease enables K-Bro to grow into the additional capacity as 
opportunities  emerge.  K-Bro  plans  to  finance  the  entire  amount 
from its existing $85 million credit facility. However, management 
intends  to  continually  assess  its  opportunities  to  maintain  a 
conservative amount of leverage and balance sheet flexibility in the 
short and long-term basis in order to ensure that sufficient capital 
is available for future growth needs. It is anticipated that transition 
costs associated with the new Toronto plant will negatively impact 
EBITDA  margins  over  several  quarters  as  the  plant  becomes 
operational.  Management  anticipates  that  transition  costs  will 
impact the first three quarters of 2017 with margins returning to 
historical levels during the fourth quarter of 2017.

Toronto Contract Awards

On  February  28,  2017  the  Corporation  was  awarded  a  five  year 
contract  to  provide  laundry  and  linen  services  to  St.  Michaels 
Hospital.  The  contract  contains  two  renewal  options  for  an 
additional two years. The contract extends the existing relationship 
between the Corporation and St. Michael’s Hospital and is a result 
of a competitive RFP process.

On  March  24,  2017  the  Corporation  was  awarded  a  contract  to 
provide  laundry  and  linen  services  to  Trillium  Health  Partners. 
The  new  contract  is  for  seven  years  with  renewal  options  for 
an  additional  eight  years,  and  is  a  result  of  a  competitive  RFP 
process. Expected additional annual revenue from the contract is 
$4 million.

Toronto Collective Bargaining Agreement

The  Teamsters  represent  14  drivers  in  our  Toronto  facility.  The 
Collective  Bargaining  Agreement  representing  these  employees 
expired  on  December  31,  2016.  The  members  of  the  bargaining 
unit  rejected  the  company’s  contract  proposal  and  on  January 
31,  2017  the  Corporation  locked  out  the  14  Toronto  drivers  and 
employed  replacement  drivers  to  service  its  Toronto  accounts. 
The Corporation is presently in negotiations with the Teamsters 
to  reach  a  new  collective  bargaining  agreement.  There  have 
been no service interruptions to any customers as a result of the 
lock-out. Management anticipates one-time and transition costs 
associated with this lock-out in the amount of $0.4 million to be 
incurred in the first quarter of 2017.

21

2016 ANNUAL REPORT“ D U R I N G   2 0 1 6 
W E   R E F I N E D 
O U R   O P E R A T I N G 
P R O C E S S E S ,   B E G A N 
C O N S T R U C T I O N 
A N D   C O M M E N C E D 
P L A N N I N G ,   A L L 
W H I L E   D E L I V E R I N G 
S T R O N G E R 
R E S U L T S   T O   O U R 
S H A R E H O L D E R S .”

22

WE ARE DEPENDABLE.K E Y   P E R F O R M A N C E   D R I V E R S

K-Bro’s key performance drivers focus on growth, profitability, stability and cost containment in order to maintain dividends and 
maximize Shareholder value. The following outlines our results on a period-to-period comparative basis in each of these areas:

Q4, 2016

YTD, 2016

Q4, 2015

YTD, 2015

Growth
EBITDA1 %
Revenue%
Distributable cash flow%

Profitability
EBITDA1
EBITDA Margin%
Net earnings

Stability
Debt to total capitalization2 %
Unutilized line of credit
Payout ratio%
Dividends declared per share

Cost Containment
Wages and Benefits%
Utilities%
Expenses included in EBITDA%

($ Thousands of Canadian dollars, except percentages)

1

2

EBITDA  is  defined  as  revenue  less  operating  expenses  (which  equates  to  net 
earnings  before  income  tax,  gain  or  loss  on  disposals,  finance  expense  and 
depreciation and amortization). See Terminology.

Debt  to  total  capitalization  is  defined  as  total  debt  divided  by  total  capital.  
See Terminology.

3.8

4.2

25.5

6,407

16.3

2,197

18.1

57,550

41.7

0.300

45.6

6.4

83.7

4.0

10.1

3.4

28,236

17.7

11,527

18.1

57,550

43.5

1.200

45.4

6.1

82.3

-2.5

11.5

-6.2

6,173

16.4

2,158

2.0

46,001

52.1

0.300

46.0

6.3

83.6

3.4

5.9

5.6

27,140

18.8

12,068

2.0

46,001

44.8

1.200

45.1

6.1

81.2

23

2016 ANNUAL REPORTO U T L O O K

“We  are  pleased  with  the  solid  growth  during  2016,  driven 
by  additional  volume  from  the  Vancouver  lower  mainland, 
3sHealth  contracts  and  customers  secured 
in  existing 
markets.”  said  Linda  McCurdy,  President  &  Chief  Executive 
Officer. “We look forward to 2017, especially in light of securing 
two  new  Toronto  healthcare  contracts  starting  in  2017,  and 
the  renewal  of  an  existing  Toronto  healthcare  contract.  In 
terms  of  our  previously  announced  plant  builds,  we  have 
nearly  completed  the  successful  transition  of  the  volume 
to  our  newly  constructed  state-of-the-art  Toronto  facility 
and are confident that we will secure additional business to 
fill  capacity.  We  continue  to  make  progress  in  the  planning 
and  design  of  our  new  Vancouver  facility  with  a  targeted 
completion date of 2018. We view 2017 and 2018 as transition 
years  that  will  impact  our  margins  but  once  complete  will 
enable us to realize additional efficiencies, increase capacity 
and  increase  market  share.  While  the  margin  pressure  may 
vary by quarter through 2017 and 2018, we believe that the 
one-time and transition costs incurred in 2017 and 2018 will 
position  the  company  to  achieve  more  growth  and  a  lower 
cost structure into the future and that the company will return 
to normalized margins closer to those achieved in 2015 as it 
enters 2019. We remain excited about our growth plans and 
are confident in our ability to continue to provide value to our 
customers and our shareholders.”

K-Bro  also  has  several  proposals  pending  and  has  entered 
into  discussions  with  potential  new  customers.  In  addition, 
K-Bro  continues  to  seek  potential  acquisition  candidates. 
Neither the timing nor the degree of likelihood of success of 
any of these proposals or acquisitions can be stated with any 
degree of accuracy.

R E V O LV I N G   C R E D I T   F A C I L I T Y

On  September  26,  2016,  K-Bro  renewed  the  credit  facility 
through  to  July  31,  2020  with  substantially  the  same  terms. 
As  a  part  of  this  renewal,  the  credit  facility  was  increased  to 
$85.0  million.  Management  intends  to  continually  assess  its 
opportunities to maintain a conservative amount of leverage 
and balance sheet flexibility in the short and long-term basis 
in order to ensure that sufficient capital is available for future 
growth needs.

E F F E C T S   O F   E C O N O M I C 
U N C E R T A I N T Y

K-Bro  believes  that  it  is  positioned  to  withstand  market 
volatility and uncertainty given that:

•  Approximately 72.3% of its revenues in the quarter were 
from  large  publicly  funded  healthcare  customers  which 
are geographically diversified across multiple provinces;

•  At  December  31,  2016,  K-Bro  had  unutilized  borrowing 
capacity of $57.6 million or 67.7% of the revolving credit 
line available; and,

•  K-Bro’s prudent approach to managing capital has added 
cash  flow  and  liquidity  to  the  Corporation,  thereby 
improving  its  ability  to  withstand  the  turmoil  in  the 
national and global capital markets.

“ W E   R E M A I N   E X C I T E D 
A B O U T   O U R   G R O W T H 
P L A N S   A N D   A R E 
C O N F I D E N T   I N   O U R 
A B I L I T Y   T O   C O N T I N U E 
P R O V I D I N G   V A L U E   T O 
O U R   C U S T O M E R S   A N D 
S H A R E H O L D E R S .”

24

WE ARE DEPENDABLE.R E V E N U E ,   E B I T D A
  &   E A R N I N G S

For the year ended December 31, 2016, K-Bro’s revenue 
increased by 10.1% to $159.1 million from $144.5 million 
in  the  comparative  period.  This  increase  was  due  to 
additional volume from the 3sHealth region associated 
with  the  commissioning  of  the  new  facility  in  Regina, 
additional awarded healthcare volume from the recently 
signed  Vancouver  lower  mainland  contract,  organic 
growth  at  existing  customers,  and  new  customers 
secured in existing markets, offset by price concessions 
in Vancouver as a result of contractual terms related to 
a  new  ten  year  contract.  In  2016,  approximately  70.0% 
of  K-Bro’s  revenue  was  generated  from  healthcare 
institutions which is slightly higher compared to 68.5% 
in 2015, mainly due to volume from the 3sHealth region 
and additional Vancouver lower mainland volume.

EBITDA  increased  in  the  year  to  $28.2  million  from 
$27.1million  in  2015,  which  is  an  increase  of  4.0%.  The 
EBITDA margin decreased from 18.8% in 2015 compared 
to 17.7% in 2016. The change in EBITDA and margin was 
predominantly  impacted  by  one-time  and  transition 
costs associated with the relocation of our new Toronto 
facility  and  one-time  and  transition  costs  needed  to 
support new business and resulting temporary capacity 
constraints  in  Toronto  and  Vancouver.  Management 
estimates  these  one-time  and  transition  costs  incurred 
primarily in Q3 and Q4 to be approximately $0.9 million.

Net  earnings  decreased  by  $0.6  million  or  from  $12.1 
million in 2015 to $11.5 million in 2016. Net earnings as 
a  percentage  of  revenue  decreased  by  1.1%  to  7.2%  in 
2016  from  8.3%  in  2015.  This  decrease  in  net  earnings 
is  primarily  due  to  the  flow  through  items  in  EBITDA 
discussed  above  and  higher  depreciation  of  property, 
plant  and  equipment  and  interest  expense,  offset  by  a 
lower income tax expense.

25

$159.089 
MILLION

2016 REVENUE

$111.384

$47.705

(IN MILLIONS)

HEALTHCARE

HOSPITALITY

$144.537 MILLION
2015 REVENUE

$98.940

$45.597

(IN MILLIONS)

HEALTHCARE

HOSPITALITY

$ Thousands of CDN, except per share data and percentages

1

EBITDA  is  defined  as  revenue  less  operating  expenses  (which  equates  to  net 
earnings  before  income  tax,  gain  or  loss  on  disposals,  financial  charges  and 
depreciation and amortization). See Terminology.

2016 ANNUAL REPORTR E S U L T S   O F   O P E R A T I O N S

Q U A R T E R L Y   F I N A N C I A L   I N F O R M A T I O N

The  following  table  provides  certain  selected  consolidated  financial  and  operating  data 
prepared by K-Bro management for the preceding eight quarters:

2016

2015

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

Healthcare revenue

Hospitality revenue

Total revenue

28,374

10,877

39,251

27,333

14,224

41,557

27,553

11,916

39,469

28,124

10,688

38,812

27,100

10,580

37,680

23,978

13,722

37,700

24,005

11,332

35,337

23,857

9,963

33,820

Expenses included in EBITDA
EBITDA1
EBITDA as a % of revenue%
Depreciation and amortization

Finance expense (recovery)

Loss on disposal of equipment

Earnings before income taxes

Income tax expense

Net earnings
Net earnings as a % of revenue%
Basic Earnings per share

Diluted earnings per share

32,844

34,019

31,954

32,036

31,507

30,123

28,251

27,516

6,407

16.3

2,866

247

86

3,208

1,011

2,197

5.6

0.276

0.274

7,538

18.1

2,748

(11)

-

4,801

1,387

3,414

8.2

0.429

0.427

7,515

19.0

2,674

110

19

4,712

1,328

3,384

8.6

0.426

0.425

6,776

17.5

2,737

393

-

3,646

1,114

2,532

6.5

0.319

0.318

6,173

16.4

2,859

156

172

2,986

828

2,158

5.7

0.272

0.271

7,577

20.1

2,326

(128)

4

5,375

1,523

3,852

10.2

0.486

0.483

7,086

20.1

2,219

177

14

4,676

1,637

3,039

8.6

0.384

0.382

6,304

18.6

2,178

(98)

-

4,224

1,205

3,019

8.9

0.381

0.380

Total assets

168,289

153,923

148,068

146,816

143,023

145,106

135,516

133,229

Total long-term financial liabilities

33,949

17,596

14,360

12,717

8,958

6,776

6,361

5,892

Funds provided by operations

Long-term debt

Dividends declared per share

6,071

7,581

25,800

10,338

0.300

0.300

4,143

7,252

0.300

6,726

5,970

0.300

3,897

2,349

0.300

5,733

3,773

4,214

-

-

-

0.300

0.300

0.300

Historically,  the  Corporation’s  financial  and  operating  results 
are  stronger  in  the  second  and  third  quarters  as  a  result  of 
seasonality  and  the  associated  higher  hospitality  volumes. 
Other  fluctuations  in  net  income  from  quarter-to-quarter 
can  also  be  attributed  to  hiring  and  labour  cost  trends, 
timing  of  linen  purchases,  utility  costs,  timing  of  repairs  and 
maintenance  expenditures,  business  development,  capital 
spending  patterns  and  changes  in  corporate  tax  rates  and 
income tax expenses.

For  the  year  ended  December  31,  2016,  the  Corporation’s 
distributable cash flow was $22.1 million with a debt to total 

capitalization of 18.1% Due to the strategic plans K-Bro expects 
to execute in the coming fiscal year, management expects the 
debt  to  total  capitalization  to  increase,  mainly  as  a  result  of 
strategic capital expenditures as part of the investment in the 
new Vancouver facility and remaining commitments related to 
the new Toronto facility. Management believes the unutilized 
balance  of  $57.6  million  is  sufficient  for  the  company’s 
operations  in  the  foreseeable  future.  However,  management 
intends  to  continually  assess  its  opportunities  to  maintain  a 
conservative amount of leverage and balance sheet flexibility in 
the short and long-term basis in order to ensure that sufficient 
capital is available for future growth needs.

26

WE ARE DEPENDABLE.O P E R A T I N G   E X P E N S E S

Wages  and  benefits  increased  to  $72.2  million  in  2016  from 
$65.2 million in 2015, and increased as a percentage of revenue 
from 45.1% in 2015 to 45.4% in the same period of 2016. The 
increase in the period is due to the incremental labour required 
to  process  the  increased  volumes,  significant  overtime  costs 
and one-time costs to support new business, strong volumes 
and temporary capacity constraints in certain of our markets 
as  well  as  one-time  transition  costs  associated  with  the 
Toronto facility move and rising labour costs from incremental 
increases in the wage rate.

Linen expenses increased to $17.5 million in 2016 from $15.0 
million in 2015, and increased as a percentage of revenue to 
11.0%  from  10.4%  in  2015.  The  increase  in  costs  is  primarily 
due to the additional linen required for the 3sHealth volume 
and linen required for the additional volume awarded as part 
of the Vancouver lower mainland contract.

Utility costs increased to $9.8 million compared to $8.8 million 
in 2015 and remained constant as a percentage of revenue at 
6.1%, with higher costs associated with the new Regina facility 
and the increased volumes in certain markets.

Delivery  costs  increased  to  $8.8  million  and  to  5.5%  as  a 
percentage  of  revenues  compared  to  $7.0  million  and  4.8% 
in 2015. The increase is a result of increased business activity, 
geographical  dispersity  of  the  Corporation’s  new  customer 
base in Saskatchewan and transition costs associated with the 
additional volume from the Vancouver lower mainland contract.

Occupancy  costs  increased  to  $5.3  million  and  to  3.3%  as  a 
percentage  of  revenue,  compared  to  $5.2  million  and  3.6% 
in 2015. This increase is a result of a new distribution facility, 

additional costs associated with the commissioning of the new 
Regina  facility,  and  additional  warehousing  costs  to  address 
the temporary storage requirements related to the additional 
volume from the Vancouver lower mainland contract.

Materials and supplies increased to $4.8 million and to 3.0% as 
a percentage of revenue, compared to $4.2 million and 2.9% in 
2015, due to higher costs associated with the new Regina facility 
and to support the increased volumes in certain markets.

Repairs  and  maintenance  increased  to  $4.9  million  and  to 
3.1%  as  a  percentage  of  revenues,  compared  to  $4.6  million 
and 3.2% in 2015, primarily related to the timing of scheduled 
maintenance activities.

Corporate  costs  increased  to  $7.5  million  and  to  4.7%  as  a 
percentage  of  revenues  compared  to  $7.4  million  and  5.1% 
in  2015,  primarily  due  to  the  timing  of  costs  and  initiatives 
to  support  the  Corporation’s  growth  and  business  strategies 
across the plants.

Depreciation  of  property,  plant  and  equipment  and 
amortization  of  intangible  assets  represents  the  expense 
related to the appropriate matching of certain of K-Bro’s long-
term assets to the estimated useful life and period of economic 
benefit of those assets. The increase during the year is related 
to the completion of the new Regina facility.

Income tax includes current and future income taxes based on 
taxable income and the temporary timing differences between 
the tax and accounting bases of assets and liabilities. Income 
tax reflects the provision on the earnings of the Corporation.

L I Q U I D I T Y   &   C A P I T A L   R E S O U R C E S

In  2016  cash  generated  by  operating  activities  was  $24.5 
million, compared to $17.6 million during 2015. The change in 
cash from operations is primarily due to the change in working 
capital items driven mainly from the timing of business activity 
and payments related to capital commitments.

During 2016, cash generated by financing activities was $13.8 
million  compared  to  cash  used  in  financing  activities  $7.2 
million  in  2015.  Financing  activities  in  2016  consisted  of  net 
proceeds from the revolving credit facility, offset by dividends 
paid to Shareholders.

During 2016, cash used in investing activities was $38.4 million 
compared to $24.1 million in 2015. Investing activities during 
the  year  related  primarily  to  the  cash  settlement  of  plant 
equipment for the new Regina plant, leasehold improvements 
and  purchase  of  plant  equipment  for  the  new  Toronto  and 
Vancouver  plant,  and  the  purchase  of  equipment  in  existing 
plants to facilitate strategic growth.

27

2016 ANNUAL REPORTC O N T R A C T U A L   O B L I G A T I O N S

Payments due under contractual obligations for the next five years and thereafter are as follows:

PAYMENTS DUE BY PERIOD

TOTAL

< 1 YEAR

1-3 YEARS

4-5 YEARS

> 5 YEARS

Long-term debt

Operating lease commitments

Utility commitments

Linen purchase obligations

Property, plant and equipment commitments

25,800

55,407

7,721

6,926

37,525

-

5,236

2,078

6,926

28,897

25,800

10,259

3,081

-

8,628

-

8,751

2,562

-

-

-

31,161

-

-

-

The operating lease obligations are secured by automotive equipment and plants, and are more fully described in the audited 
annual consolidated financial statements. The source of funds for these commitments will be from operating cash flow and, if 
necessary, the undrawn portion of the revolving credit facility.

“ W E   H A V E   R E C E N T L Y   S I G N E D   $ 7 . 6   M I L L I O N 
I N   R E V E N U E   O F   N E W   B U S I N E S S .”

F I N A N C I A L   P O S I T I O N

Long-term debt

Shareholders’ equity

Total capitalization
Debt to Total Capitalization% 
(see Terminology for definition)

2016

2015

25,800

116,672

142,472

18.1

2,349

113,240

115,589

2.0

For  the  year  ended  December  31,  2016,  the  Corporation  had  a 
debt  to  total  capitalization  of  18.1%,  unused  revolving  credit 
facility of $57.6 million and has not incurred any events of default 
under the terms of its credit facility agreement.

As at December 31, 2016, the Corporation had net working capital 
of $13.8 million compared to its working capital position of $8.7 
million at December 31, 2015. The increase in working capital is 
primarily  attributable  to  timing  differences  related  in  the  cash 
settlement of new plant equipment, and deposits related to the 
acquisition of equipment related across the plants.

Management  believes  that  K-Bro  has  the  capital  resources 
and  liquidity  necessary  to  meet  its  commitments,  support  its 
operations and finance its growth strategies. In addition to K-Bro’s 
ability to generate cash from operations and its revolving credit 
facility, K-Bro believes it is also able to issue additional shares or 
increase its borrowing capacity, if necessary, to provide for capital 
spending and sustain its property, plant and equipment.

28

WE ARE DEPENDABLE.D I V I D E N D S

FISCAL PERIOD

PAYMENT DATE

# OF SHARES 
OUTSTANDING

AMOUNT 
PER SHARE$

TOTAL 
AMOUNT123 $

AMOUNT 
PER SHARE$

TOTAL 
AMOUNT4 56 $

2016

2015

January

February

March

Q1

April

May

June

Q2

July

August

February 12

March 15

April 15

May 13

June 15

July 15

August 15

September 15

September

October 14

Q3

October

November

December

Q4

YTD

November 15

December 15

January 13

7,985,713

7,985,713

7,985,713

7,985,713

8,023,480

8,023,480

8,023,480

8,023,480

8,023,480

8,023,480

8,023,480

8,023,480

0.10000

0.10000

0.10000

0.30000

0.10000

0.10000

0.10000

0.30000

0.10000

0.10000

0.10000

0.30000

0.10000

0.10000

0.10000

0.30000

1.20000

799

799

799

2,396

799

802

802

2,403

802

802

802

2,407

802

802

802

2,407

9,613

0.10000

0.10000

0.10000

0.30000

0.10000

0.10000

0.10000

0.30000

0.10000

0.10000

0.10000

0.30000

0.10000

0.10000

0.10000

0.30000

1.20000

796

796

796

2,388

796

796

799

2,391

799

799

799

2,396

799

799

799

2,396

9,570

$ Thousands of CDN, except per share data and percentages

1

2

3

4

5

6

The total amount of dividends paid was $0.10000 per share for a total of $798,571 per month for January - March 2016; when rounded in thousands, $2,396 of dividends were paid for the quarterly period.

The total amount of dividends paid was $0.10000 per share for a total of $798,571 for April 2016, $802,348 for May 2016, and $802,348 for June 2016. When rounded in thousands, $2,403 of dividends were 
paid for the quarterly period.

The total amount of dividends paid was $0.10000 per share for a total of $802,348 per month for July - December 2016; when rounded in thousands, $2,407 of dividends were paid in Q3 and Q4.

The total amount of dividends paid was $0.10000 per share for a total of $795,974 per month for January - March 2015; when rounded in thousands, $2,388 of dividends were paid for the quarterly period.

The total amount of dividends paid was $0.10000 per share for a total of $795,974 for April 2015, $795,974 for May 2015, and $798,571 for June 2015. When rounded in thousands, $2,391 of dividends were 
paid for the quarterly period.

The total amount of dividends paid was $0.10000 per share for a total of $798,571 per month for July - December 2015; when rounded in thousands, $2,396 of dividends were paid in Q3 and Q4.

For  the  three  months  ended  December  31,  2016,  the 
Corporation declared a $0.300 per share dividend compared to 
$0.722 per Share of Distributable Cash Flow (see Terminology). 
The  payout  ratio  for  the  three  months  ended  December  31, 
2016 was 41.7%

by  the  Directors  of  the  Corporation.  All  such  dividends  are 
discretionary. Dividends are declared payable each month in 
equal  amounts  to  Shareholders  on  the  last  business  day  of 
each month and are paid by the 15th of the following month.

The  Corporation’s  policy  is  to  pay  dividends  to  Shareholders 
from  its  available  distributable  cash  flow  while  considering 
requirements 
for  capital  expenditures,  working  capital, 
growth  capital  and  other  reserves  considered  advisable 

The  Corporation  designates  all  dividends  paid  or  deemed  to 
be paid as Eligible Dividends for purposes of subsection 89(14) 
of  the  Income  Tax  Act  (Canada),  and  similar  provincial  and 
territorial legislation, unless indicated otherwise.

29

2016 ANNUAL REPORTD I S T R I B U T A B L E   C A S H   F L O W 

The  Corporation’s  source  of  cash  for  dividends  is  distributable  cash  flow  provided  by  operating 
activities.  Distributable  cash  flow,  reconciled  to  cash  provided  by  operating  activities  as  calculated 
under IFRS, is presented as follows:

2016

2015

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

Cash provided by operating activities

6,071

7,581

4,143

6,726

3,897

5,733

3,773

4,214

Deduct (add):

Net Changes in non-cash  
working capital items1
Share-based compensation
Maintenance capital expenditures2

(336)

1,102

(2,625)

368

264

337

289

330

1,270

665

483

293

(1,387)

(1,193)

(2,302)

(1,439)

262

420

329

226

334

268

379

365

Distributable cash flow

5,775

5,853

5,168

5,285

4,602

6,371

5,473

4,909

Dividends declared

Dividends declared per share
Payout ratio3 %

2,407

0.300

41.7

2,407

0.300

41.1

2,403

0.300

46.5

2,396

0.300

45.3

2,396

0.300

52.1

2,396

0.300

37.6

2,391

0.300

43.7

2,388

0.300

48.6

Weighted average shares outstanding 
during the period, basic

Weighted average shares outstanding 
during the period, diluted

Trailing-twelve months (“TTM“)

7,965

7,957

7,952

7,946

7,930

7,922

7,916

7,914

8,004

7,991

7,965

7,965

7,948

7,974

7,966

7,942

Distributable cash flow

22,081

20,908

21,426

21,731

21,355

21,661

21,086

20,721

Dividends
Payout ratio3 %

9,613

43.5

9,602

45.9

9,591

44.8

9,579

44.1

9,570

44.8

9,394

43.4

9,136

43.3

8,847

42.7

$ Thousands of CDN, except per share data and percentages

1

2

3

Net changes in non-cash working capital is excluded from the calculation as management believes it would introduce significant cash flow variability and affect underlying cash flow from operating 
activities. Significant variability can be caused by such things as the timing of receipts (which individually are large because of the nature of K-Bro’s customer base and timing may vary due to the 
timing of customer approval, vacations of customer personnel, etc.) and the timing of disbursements (such as the payment of large volume rebates done once annually). As well, large increases in 
working capital are generally required when contracts with new customers are signed as linen is purchased and accounts receivable increase. Management feels that this amount should be excluded 
from the distributable cash flow calculation.

Maintenance capital expenditures include costs required to maintain or replace assets which do not have a discrete return on investment.

The ratio of dividends paid compared to distributable cash flow is periodically reviewed by the Board of Directors to take into account the current and prospective performance of the business and 
other items considered to be prudent. Payout ratio is calculated on the dividends declared divided by the distributable cash flow.

30

WE ARE DEPENDABLE.O U T S T A N D I N G   S H A R E S

As  at  December  31,  2016,  the  Corporation  had  8,023,480 
common  shares  outstanding.  Basic  and  diluted  weighted 
average  number  of  common  shares  outstanding  for  2016 
were  7,955,026  and  7,986,729,  respectively,  (7,920,609  and 
7,930,492, respectively, for the comparative 2015 periods).

In  accordance  with  the  LTI  plan  and  in  conjunction  with  the 
performance  of  the  Corporation  in  the  2015  fiscal  year,  on 
April 18, 2016 the Compensation, Nominating  and  Corporate 
Governance Committee of the Board of Directors approved LTI 
compensation of $1.6 million (2015 – $1.4 million) to be paid as 
shares issued from treasury. As at December 31, 2016, the value 
of the shares held in trust by the LTI trustee was $1.9 million 
(December  31,  2015  –  $2.0  million)  which  was  comprised  of 
44,634  in  unvested  common  shares  (December  31,  2015  – 
39,716) with a nil aggregate cost (December 31, 2015 – $nil).

As  at  March  24,  2017  there  were  8,023,480  common  shares 
issued  and  outstanding  including  44,634  shares  issued  but 
held as unvested treasury shares.

R E L A T E D   P A R T Y   T R A N S A C T I O N S

The  Corporation  incurred  expenses  in  the  normal  course 
of  business  for  advisory  consulting  services  provided  by  Mr. 
Matthew  Hills,  a  director  of  the  Corporation.  The  amounts 
charged  are  recorded  at  their  exchange  amounts  and  are 
subject to normal trade terms. For the year ended December 
31,  2016,  the  Corporation  incurred  fees  totaling  $138,000 
(2015 – $138,000).

C R I T I C A L   A C C O U N T I N G 
E S T I M A T E S

The  Corporation’s  summary  of  significant  accounting 
policies are contained in note 2 to the audited consolidated 
financial statements.

The  Corporation’s  financial  statements  include  estimates  and 
assumptions  made  by  management  in  respect  of  operating 
results,  financial  conditions,  contingencies,  commitments, 
and  related  disclosures.  Actual  results  may  vary  from  these 
estimates. The following are, in the opinion of management, the 
Corporation’s most critical accounting estimates, being those that 
involve  the  most  difficult,  subjective  and  complex  judgments, 
and/or  requiring  estimates  that  are  inherently  uncertain  and 
which may change in subsequent reporting periods.

and  disseminated.  Management  also  regularly  evaluates 
these  estimates  and  assumptions  which  are  based  on  past 
experience  and  other  factors  that  are  deemed  reasonable 
under the circumstances.

K-Bro has hired individuals and consultants who have the skills 
required to make such estimates and ensures that individuals 
or  departments  with  the  most  knowledge  of  the  activity  are 
responsible for the estimates. Furthermore, past estimates are 
reviewed  and  compared  to  actual  results,  and  actual  results 
are  compared  to  budgets  in  order  to  make  more  informed 
decisions on future estimates.

leadership 

K-Bro’s 
includes  ongoing 
team’s  mandate 
development  of  procedures,  standards  and  systems  to  allow 
K-Bro  staff  to  make  the  best  decisions  possible  and  ensuring 
those decisions are in compliance with the Corporation’s policies.

Preparation  of  the  Corporation’s  consolidated  financial 
statements  requires  management  to  make  estimates  and 
assumptions that affect:

•  volume rebates;

• 

• 

linen in service;

intangible assets;

•  goodwill;

• 

income taxes;

•  provisions; and,

•  allowance for doubtful accounts.

The  following  discusses  the  most  significant  accounting 
judgments  and  estimates  in  the  Corporation’s  consolidated 
financial statements.

Volume Rebates

The  Corporation  earns  revenue  from  linen  management  and 
laundry services based on written service agreements whereby 
K-Bro  has  agreed  to  collect,  launder,  deliver  and  replenish 
linens.  K-Bro  recognizes  revenue  in  the  period  in  which  the 
services are provided. Volume rebates, where applicable, are 
recorded  based  on  annualized  expected  volumes  when  it  is 
reasonable that the criteria are likely to be met. Based on past 
experience,  management  believes  that  volumes  utilized  for 
any estimates are reasonable and would not expect a material 
deviation to the balance of accrued liabilities or revenue.

Linen in Service

K-Bro  has  continuously 
its 
management  and  internal  reporting  systems  to  ensure  that 
accurate, timely, internal and external information is gathered 

refined  and  documented 

Linen  in  service  is  recorded  at  cost.  Operating  room  linen  is 
amortized on a straight-line method over an estimated service 
life of 24 months. General linen is amortized based on usage 
which results in an estimated service life of the linen equal to 

31

2016 ANNUAL REPORT24 months. Based on past experience, management believes 
that a service life of 24 months is representative of the average 
service life of linen and would not expect a material deviation 
to the balance of linen in service or linen expense.

T E R M I N O L O G Y

A D D I T I O N A L   G A A P   M E A S U R E S

Intangible Assets

EBITDA

The  Corporation  accounts  for  intangible  assets  and  goodwill 
in accordance with IFRS 3, Business Combinations and IAS 38, 
Intangible Assets. In a business combination, K-Bro may acquire 
the assets and assume certain liabilities of an acquired entity. 
The  allocation  of  the  purchase  price  for  these  transactions 
involves  judgment  in  determining  the  fair  values  assigned  to 
the tangible and intangible assets acquired and the liabilities 
assumed  on  the  acquisition.  The  determination  of  these  fair 
values  involves  a  variety  of  assumptions,  including  revenue 
growth  rates,  expected  operating  income,  discount  rates, 
and  earnings  multiples.  If  K-Bro’s  estimates  or  assumptions 
change  prior  to  finalizing  the  purchase  price  allocation  for  a 
transaction, a revision to the purchase price allocation or the 
carrying value of the related assets and liabilities acquired may 
impact our net income in future periods.

We  report  on  our  EBITDA  (Earnings  before  interest,  taxes, 
depreciation  and  amortization)  because  it  is  a  key  measure 
used  by  management  to  evaluate  performance.  EBITDA  is 
utilized in measuring compliance with debt covenants and in 
making  decisions  relating  to  dividends  to  Shareholders.  We 
believe EBITDA assists investors in assessing our performance 
on  a  consistent  basis  as  it  is  an  indication  of  our  capacity  to 
generate  income  from  operations  before  taking  into  account 
management’s  financing  decisions  and  costs  of  consuming 
tangible  and  intangible  capital  assets,  which  vary  according 
to  their  vintage,  technological  currency  and  management’s 
estimate  of  their  useful  life.  Accordingly,  EBITDA  comprises 
revenues  less  operating  costs  before:  financing  costs,  capital 
asset and intangible asset amortization, gain/loss on disposal 
and impairment charges, and income taxes.

At  the  date  of  the  acquisition,  K-Bro  must  estimate  the 
value  of  acquired  intangible  assets  that  do  not  have  a  well-
defined market value, such as the value of customer lists and 
relationships and non-competition agreements.

Valuing  these  assets  involves  estimates  of  the  future  net 
benefit  to  K-Bro  and  the  useful  life  of  such  benefits  and  is 
based upon various internal and external factors. A change in 
those estimates could cause a material change to the value of 
the intangible assets.

Although intangible assets are amortized over their useful life, 
if the estimated value of an intangible asset has declined below 
its  amortized  book  value,  a  write-down  would  be  recorded 
in the period in which the event causing the decline in value 
occurred,  which  would  increase  amortization  expense  and 
decrease the intangible assets balance.

The Corporation reviews goodwill at least annually and other 
non-financial  assets  when  there  is  any  indication  that  the 
asset  might  be  impaired.  The  Corporation  applies  judgment 
in assessing the likelihood of renewal of significant contracts 
included  in  the  intangible  assets.  The  Corporation  has 
estimated the fair value of CGUs to which goodwill is allocated 
based  on  value  in  use  using  discounted  cash  flow  models 
that required assumptions about future cash flows, margins, 
and  discount  rates.  At  this  time,  K-Bro  does  not  believe  any 
intangible  assets  have  a  book  value  in  excess  of  their  fair 
market value.

EBITDA  is  a  sub-total  presented  within  the  statement  of 
earnings  in  accordance  with  the  amendments  made  to  IAS 
1  which  became  effective  January  1,  2016.  EBITDA  is  not 
considered an alternative to net earnings in measuring K-Bro’s 
performance.  EBITDA  should  not  be  used  as  an  exclusive 
measure of cash flow since it does not account for the impact 
of working capital changes, capital expenditures, debt changes 
and other sources and uses of cash, which are disclosed in the 
consolidated statements of cash flows.

N O N - G A A P   M E A S U R E S

Distributable Cash Flow

Distributable  cash  flow  is  a  measure  used  by  management 
to  evaluate  its  performance.  While  the  closest  IFRS  measure 
is  cash  provided  by  operating  activities,  distributable  cash 
flow is considered relevant because it provides an indication 
of how much cash generated by operations is available after 
capital  expenditures.  It  shall  be  noted  that  although  we 
consider this measure to be distributable cash flow, financial 
and  non-financial  covenants  in  our  credit  facilities  and 
dealer  agreements  may  restrict  cash  from  being  available 
for  dividends,  re-investment  in  the  Corporation,  potential 
acquisitions, or other purposes. Investors should be cautioned 
that distributable cash flow may not actually be available for 
growth  or  distribution  from  the  Corporation.  Management 
refers to “Distributable cash flow” as to cash provided by (used 
in) operating activities with the addition of net changes in non-
cash  working  capital  items,  less  share-based  compensation, 
and maintenance capital expenditures.

32

WE ARE DEPENDABLE.Net Earnings

Add

Income tax expense

Finance expense

Depreciation of property, plant and equipment

Amortization of intangible assets

Loss on disposal of property, plant and equipment

EBITDA

$ Thousands of CDN

Payout Ratio

Payout  ratio  is  defined  by  management  as  the  actual  cash 
dividend divided by distributable cash. This is a key measure 
used  by  investors  to  value  K-Bro,  assess  its  performance 
and  provide  an  indication  of  the  sustainability  of  dividends. 
The  payout  ratio  depends  on  the  distributable  cash  and  the 
Corporation’s dividend policy.

Debt to Total Capitalization

3 MTHS ENDED DEC 31

YEAR ENDED DEC 31

2016

2015

2016

2015

2,197

2,158

11,527

12,068

1,011

247

2,438

428

86

828

154

2,353

506

172

4,840

739

9,235

1,790

105

5,193

107

7,573

2,009

190

6,407

6,171

28,236

27,140

Distributable  Cash  Flow,  Payout  Ratio,  Debt  to  Total 
Capitalization,  Adjusted  EBITDA,  Adjusted  net  earnings,  and 
Adjusted net earnings per share are not calculations based on 
IFRS and are not considered an alternative to IFRS measures 
in  measuring  K-Bro’s  performance.  Distributable  Cash  Flow, 
Payout  Ratio,  Adjusted  EBITDA,  Adjusted  net  earnings,  and 
Adjusted  net  earnings  per  share  do  not  have  standardized 
meanings in IFRS and are therefore not likely to be comparable 
with similar measures used by other issuers.

Debt  to  total  capitalization  is  defined  by  management  as 
the  total  long-term  debt  divided  by  the  Corporation’s  total 
shareholder’s  equity.  This  is  a  measure  used  by  investors  to 
assess the Corporation’s financial structure.

Off Balance Sheet Arrangements

As at December 31, 2016, the Corporation has not entered into 
any off balance sheet arrangements.

33

2016 ANNUAL REPORT“ W E   L O O K   F O R W A R D   T O   2 0 1 7 , 
E S P E C I A L L Y   I N   L I G H T   O F   S E C U R I N G 
T W O   N E W   T O R O N T O   H E A L T H C A R E 
C O N T R A C T S   S T A R T I N G   T H I S   Y E A R .”

C H A N G E S   I N   A C C O U N T I N G   P O L I C I E S

The Corporation has prepared its December 31, 2016 audited consolidated financial statements in accordance with IFRS. See 
Note 2 of the Corporation’s audited annual Consolidated Financial Statements for more information regarding the significant 
accounting principles used to prepare the Consolidated Financial Statements.

R E C E N T   A C C O U N T I N G   P R O N O U N C E M E N T S

The following standard has been issued but has not yet been 
applied in preparing the consolidated financial statements.

• 

• 

• 

IFRS  15,  Revenue  from  Contracts  with  Customers,  was 
issued  in  May  2014  by  the  IASB  and  supersedes  IAS 
18,  “Revenue”,  IAS  11  “Construction  Contracts”  and 
other  interpretive  guidance  associated  with  revenue 
recognition. IFRS 15 provides a single model to determine 
how and when an entity should recognize revenue, as well 
as requiring entities to provide more informative, relevant 
disclosures  in  respect  of  its  revenue  recognition  criteria. 
IFRS 15 is to be applied prospectively and is effective for 
annual periods beginning on or after January 1, 2018, with 
earlier  application  permitted.  The  Corporation  is  in  the 
process of evaluating the impact that IFRS 15 may have on 
the financial statements.

IFRS 9, Financial Instruments, was issued in July 2014 by 
the  IASB  and  supersedes  IAS  39,  “Financial  Instruments: 
Recognition  and  Measurement”.  IFRS  9  addresses  the 
classification, measurement and recognition of financial 
assets and financial liabilities. IFRS 9 retains but simplifies 
the  mixed  measurement  model  and  establishes  three 
primary  measurement  categories  for  financial  assets: 
amortized  cost,  fair  value  through  OCI  and  fair  value 
through  P&L.  IFRS  9  is  to  be  applied  prospectively  and 
is  effective  for  annual  periods  beginning  on  or  after 
January  1,  2018,  with  earlier  application  permitted.  The 
Corporation is in the process of evaluating the impact that 
IFRS 9 may have on the financial statements.

IFRS 2, Share-based Payment, was amended in June 2016 
by IASB, addressing three classification and measurement 
issues. The amendment clarifies the measurement basis 
for cash-settled, share based payments and the accounting 
for modifications that change an award from cash-settled 
to  equity  settled.  It  also  introduces  an  exception  to  the 
principles in IFRS 2 that will require an award to be treated 
as  if  it  was  wholly-equity  settled,  where  an  employer  is 
obliged  to  withhold  an  amount  for  the  employee’s  tax 
obligation  associated  with  a  share  based  payment  and 
pay that amount to the tax authority. The Corporation is in 
the process of evaluating the impact that the amendment 
may have on the financial statements.

• 

IFRS 16, Leases, was issued in January 2016 and applies to 
annual reporting periods beginning on or after January 1, 
2019. IFRS 16 specifies how an IFRS reporter will recognize, 
measure,  present  and  disclose  leases.  The  standard 
provides  a  single  lessee  accounting  model,  requiring 
lessees  to  recognize  assets  and  liabilities  for  all  leases 
unless the lease term is 12 months or less or the underlying 
asset has a low value. Lessors continue to classify leases 
as operating or finance, with IFRS 16’s approach to lessor 
accounting substantially unchanged from its predecessor, 
IAS 17. The Corporation is in the process of evaluating the 
impact that IFRS 16 may have on the financial statements.

34

WE ARE DEPENDABLE.F I N A N C I A L 
I N S T R U M E N T S

K-Bro’s  financial  instruments  at  December  31,  2016 
consist  of  cash  and  cash  equivalents,  accounts 
receivable, accounts payable and accrued liabilities, 
long-term  debt.  The 
dividends  payable  and 
Corporation does not enter into financial instruments 
for trading or speculative purposes. Financial assets 
are  either  classified  as  available  for  sale,  held  to 
maturity, trading or loans and receivables. Financial 
liabilities  are  recorded  at  amortized  cost.  Initially, 
all  financial  assets  and  financial  liabilities  must 
be  recorded  on  the  balance  sheet  at  fair  value. 
Subsequent  measurement  is  determined  by  the 
classification  of  each  financial  asset  and  liability. 
Unrealized gains and losses on financial assets that 
are  held  as  available  for  sale  are  recorded  in  other 
comprehensive income until realized, at which time 
they  are  recorded  in  the  consolidated  statement 
of  earnings.  All  derivatives,  including  embedded 
derivatives  that  must  be  separately  accounted 
for,  are  recorded  at  fair  value  in  the  consolidated 
balance sheet. Transaction costs related to financial 
instruments are capitalized and then amortized over 
the  expected  life  of  the  financial  instrument  using 
the effective interest method.

Derivative  financial  instruments  are  utilized  by  the 
Corporation  to  manage  cashflow  risk  against  the 
volatility in interest rates on its long-term debt and 
foreign  exchange  rates  on  its  equipment  purchase 
commitments.  The  Corporation  typically  does  not 
utilize  derivative  financial  instruments  for  trading 
or  speculative  purposes.  The  Corporation  has  a 
floating  interest  rate  debt  that  gives  rise  to  risks 
that  its  earnings  and  cash  flows  may  be  adversely 
impacted  by  fluctuations  in  interest  rates.  In  order 
to  manage  these  risks,  the  Corporation  may  enter 
into interest rate swaps, forward contracts on foreign 
currency,  utilities  and  textiles  or  option  contracts. 
The  Corporation  has  entered  into  several  electrical 
and natural gas contracts at December 31, 2016. The 
Corporation has examined the terms of the natural 
gas  and  electricity  contracts  and  has  determined 
that these contracts will be physically settled and as 
such are not considered to be financial instruments.

35
35

2 0 1 6   A N N U A L   R E P O R T

2016 ANNUAL REPORTC R I T I C A L   R I S K S   A N D   U N C E R T A I N T I E S

As  at  December  31,  2016,  there  are  no  material  changes  in 
the  Corporation’s  risks  or  risk  management  activities  since 
December  31,  2015.  The  Corporation’s  results  of  operations, 
business  prospects,  financial  condition,  cash  dividends  to 
Shareholders and the trading price of the Corporation’s Shares 
are  subject  to  a  number  of  risks.  These  risk  factors  include: 
dependence  on  long-term  contracts  and  the  associated 
renewal  risk  thereof;  the  effects  of  market  volatility  and 
uncertainty;  potential  future  tax  changes;  the  competitive 
environment; our ability to acquire and successfully integrate 

and  operate  additional  businesses;  utility  costs;  the  labour 
markets;  the  fact  that  our  credit  facility  imposes  numerous 
covenants and encumbers assets; and, environmental matters.

For a discussion of these risks and other risks associated with 
an investment in Corporation Shares, see Risk Factors – Risks 
Related to K-Bro and the Laundry and Linen Industry detailed in 
the Corporation’s Annual Information Form that is available at 
www.sedar.com.

C O N T R O L S   A N D   P R O C E D U R E S

In  order  to  ensure  that  information  with  regard  to  reports 
filed  or  submitted  under  securities  legislation  present  fairly 
in  all  material  respects  the  financial  information  of  K-Bro, 
management,  including  the  President  and  Chief  Executive 
Officer  (“CEO”)  and  the  Chief  Financial  Officer  (“CFO”),  are 
responsible  for  establishing  and  maintaining  disclosure 
controls  and  procedures,  as  well  as  internal  control  over 
financial reporting.

Disclosure Controls and Procedures

The  Corporation  has  established  disclosure  controls  and 
procedures to ensure that information disclosed in this MD&A 
and  the  related  financial  statements  of  K-Bro  was  properly 
recorded, processed, summarized and reported to the Board 
of Directors and the Audit Committee. The Corporation’s CEO 
and CFO have evaluated the effectiveness of these disclosure 
controls  and  procedures  for  the  year  ended  December  31, 
2016, and the CEO and CFO have concluded that these controls 
were operating effectively.

Internal Controls over Financial Reporting

The  CEO  and  CFO  acknowledge  responsibility  for  the 
design  of  internal  controls  over  financial  reporting  (“ICFR”). 
Consequently the CEO and CFO confirm that the additions to 

these controls that occurred during the year ended December 
31,  2016 did not  materially affect,  or are  reasonably likely to 
materially  affect,  the  Corporation’s  ICFR.  Based  upon  their 
evaluation of these controls for the year ended December 31, 
2016,  the  CEO  and  CFO  have  concluded  that  these  controls 
were operating effectively.

A control system, no matter how well conceived and operated, 
can provide only reasonable, and not absolute, assurance that 
the  objectives  of  the  control  system  are  met.  As  a  result  of 
the  inherent  limitations  in  all  control  systems,  no  evaluation 
of  controls  can  provide  absolute  assurance  that  all  control 
issues, including instance of fraud, if any, have been detected. 
These  inherent  limitations  include,  amongst  other  items: 
(i)  that  managements’  assumptions  and  judgments  could 
ultimately prove to be incorrect under varying conditions and 
circumstances; or, (ii) the impact of isolated errors.

Additionally,  controls  may  be  circumvented  by 
the 
unauthorized acts of individuals, by collusion of two or more 
people, or by management override. The design of any system 
of  controls  is  also  based,  in  part,  upon  certain  assumptions 
about  the  likelihood  of  future  events,  and  there  can  be  no 
assurance that any design will succeed in achieving its stated 
goals under all potential (future) conditions.

Additional  information  regarding  K-Bro  including  required  securities  filings  are 
available on our website at www.k-brolinen.com and on the Canadian Securities 
Administrators’ website at www.sedar.com; the System for Electronic Document 
Analysis and Retrieval (“SEDAR”).

Vous pouvez obtenir des renseignements supplémentaires sur la Société, y compris 
les documents déposés auprès des autorités de réglementation, sur notre site Web, 
au www.k-brolinen.com et sur le site Web des autorités canadiennes en valeurs 
mobilières au www.sedar.com, le site Web du Système électronique de données, 
d’analyse et de recherche (« SEDAR »).

36

WE ARE DEPENDABLE.37

2016 ANNUAL REPORTC O N S O L I D A T E D 
F I N A N C I A L 
S T A T E M E N T S

39 
40
41
42
43
44
63

I N D E P E N D E N T   A U D I T O R ’ S   R E P O R T

F I N A N C I A L   P O S I T I O N

E A R N I N G S   A N D   C O M P R E H E N S I V E   I N C O M E

C H A N G E S   I N   E Q U I T Y

C A S H   F L O W

N O T E S   T O   T H E   C O N S O L I D A T E D   S T A T E M E N T S

C O R P O R A T E   I N F O R M A T I O N

38

WE ARE DEPENDABLE.MARCH 24, 2017

I N D E P E N D E N T 
A U D I T O R ’ S   R E P O R T

TO THE SHAREHOLDERS OF K-BRO LINEN INC.

We  have  audited  the  accompanying  consolidated  financial 
statements  of  K-Bro  Linen  Inc.  and  its  subsidiaries,  which 
comprise  the  consolidated  statements  of  financial  position 
as  at  December  31,  2016  and  2015,  and  the  consolidated 
statements of earnings and comprehensive income, changes in 
equity and cash flows for the years then ended, and the related 
notes,  which  comprise  a  summary  of  significant  accounting 
policies and other explanatory information.

Management’s responsibility for the 
consolidated financial statements

Management  is  responsible  for  the  preparation  and  fair 
presentation  of  these  consolidated  financial  statements  in 
accordance with International Financial Reporting Standards, 
and  for  such  internal  control  as  management  determines  is 
necessary to enable the preparation of consolidated financial 
statements that are free from material misstatement, whether 
due to fraud or error.

Auditor’s responsibility

Our responsibility is to express an opinion on these consolidated 
financial  statements  based  on  our  audits.  We  conducted 
our  audits  in  accordance  with  Canadian  generally  accepted 
auditing  standards.  Those  standards  require  that  we  comply 
with ethical requirements and plan and perform the audit to 
obtain reasonable assurance about whether the consolidated 
financial statements are free from material misstatement.

An  audit  involves  performing  procedures  to  obtain  audit 
evidence  about  the  amounts  and  disclosures 
in  the 
consolidated  financial  statements.  The  procedures  selected 
depend on the auditor’s judgment, including the assessment 
of  the  risks  of  material  misstatement  of  the  consolidated 
financial statements, whether due to fraud or error. In making 
those risk assessments, the auditor considers internal control 
relevant  to  the  entity’s  preparation  and  fair  presentation 
of  the  consolidated  financial  statements  in  order  to  design 
audit  procedures  that  are  appropriate  in  the  circumstances, 
but  not  for  the  purpose  of  expressing  an  opinion  on  the 
effectiveness  of  the  entity’s  internal  control.  An  audit  also 
includes evaluating the appropriateness of accounting policies 
used and the reasonableness of accounting estimates made by 
management, as well as evaluating the overall presentation of 
the consolidated financial statements.

We  believe  that  the  audit  evidence  we  have  obtained  in  our 
audits is sufficient and appropriate to provide a basis for our 
audit opinion.

Opinion

In our opinion, the consolidated financial statements present 
fairly,  in  all  material  respects,  the  financial  position  of  K-Bro 
Linen  Inc.  and  its  subsidiaries  as  at  December  31,  2016  and 
2015  and  their  financial  performance  and  their  cash  flows 
for  the  years  then  ended  in  accordance  with  International 
Financial Reporting Standards.

PRICEWATERHOUSECOOPERS LLP

TD Tower, 10088 102 Avenue NW, Suite 1501 
Edmonton, AB, Canada  T5J 3N5

T 1 780 441 6700
F 1 780 441 6776

“PwC” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership.

39

CHARTERED PROFESSIONAL ACCOUNTANTS

2016 ANNUAL REPORTC O N S O L I D A T E D   S T A T E M E N T S
O F   F I N A N C I A L   P O S I T I O N

DEC 31, 2016

DEC 31, 2015

ASSETS

Current assets

Accounts receivable

Prepaid expenses and deposits

Linen in service (note 6)

Total

Property, plant and equipment (note 7)

Intangible assets (note 8)

Goodwill (note 9)

Assets Total

LIABILITIES

Current liabilities

Accounts payable and accrued liabilities (note 10)

Income taxes payable

Dividends payable to shareholders

Total

Long-term debt (note 11)

Unamortized lease inducements (note 13)

Deferred income taxes (note 14)

Liabilities Total

SHAREHOLDERS’ EQUITY

Share capital

Contributed surplus

Retained earnings

Shareholder’s Equity Total 

18,451

1,472

11,511

31,434

113,258

3,141

20,456

168,289

16,270

596

802

17,668

25,800

1,863

6,286

51,617

109,390

1,944

5,338

116,672

17,155

1,061

11,279

29,495

88,141

4,931

20,456

143,023

19,835

191

799

20,825

2,349

696

5,913

29,783

108,079

1,737

3,424

113,240

Contingencies and commitments (note 15)

168,289

143,023

$ Thousands of CDN

APPROVED ON BEHALF OF THE CORPORATION

ROSS S. SMITH
DIRECTOR

MATTHEW HILLS
DIRECTOR

The accompanying notes are an integral part of these consolidated financial statements.

40

WE ARE DEPENDABLE.C O N S O L I D A T E D   S T A T E M E N T S   
O F   E A R N I N G S   & 
C O M P R E H E N S I V E   I N C O M E

YEARS ENDED DECEMBER 31

2016

2015

REVENUE

Expenses

Wages and benefits

Linen (note 6)

Utilities

Delivery

Occupancy costs

Materials and supplies

Repairs and maintenance

Corporate

Total

EBITDA

Other expenses

Depreciation of property, plant and equipment (note 7)

Amortization of intangible assets (note 8)

Finance expense (note 12)

Loss on disposal of property, plant and equipment

Total

Earning before income taxes

Current income tax expense

Deferred income tax expense

Income tax expense

Net earnings and Comprehensive income

Net earnings per share: (note 17)
Basic

Diluted

159,089

144,537

72,247

17,547

9,776

8,793

5,313

4,808

4,855

7,514

130,853

28,236

9,235

1,790

739

105

11,869

16,367

4,467

373

4,840

11,527

1.45

1.44

65,213

15,041

8,788

7,001

5,183

4,204

4,597

7,370

117,397

27,140

7,573

2,009

107

190

9,879

17,261

4,245

948

5,193

12,068

1.52

1.52

Weighted average number of shares outstanding:

Basic

Diluted

7,955,026

7,986,729

7,920,609

7,930,492

$ Thousands of CDN, except share and per share amounts

The accompanying notes are an integral part of these consolidated financial statements.

41

2016 ANNUAL REPORTC O N S O L I D A T E D   S T A T E M E N T S   
O F   C H A N G E S   I N   E Q U I T Y

TOTAL SHARE 
CAPITAL

CONTRIBUTED
SURPLUS

RETAINED 
EARNINGS

TOTAL 
EQUITY

As at January 1, 2016

Net earnings

Dividends declared (note 19)

Employee share based compensation expense

Shares vested during the year

As at December 31, 2016

108,079

-

-

-

1,311

109,390

1,737

-

-

1,518

(1,311)

1,944

3,424

11,527

(9,613)

-

-

113,240

11,527

(9,613)

1,518

-

5,338

116,672

As at January 1, 2015

Net earnings

Dividends declared (note 19)

Employee share based compensation expense

Shares vested during the year

As at December 31, 2015

$ Thousands of CDN

106,870

1,642

926

109,438

-

-

-

1,209

108,079

-

-

1,304

(1,209)

1,737

12,068

(9,570)

-

-

12,068

(9,570)

1,304

-

3,424

113,240

The accompanying notes are an integral part of these consolidated financial statements.

42

WE ARE DEPENDABLE.C O N S O L I D A T E D   S T A T E M E N T S   
O F   C A S H   F L O W

YEARS ENDED DECEMBER 31

2016

2015

OPERATING ACTIVITIES

Net earnings

Depreciation of property, plant and equipment (note 7)

Amortization of intangible assets (note 8)

Lease inducements, net of amortization

Employee share based compensation expense

Loss on disposal of property, plant and equipment

Deferred income taxes

Change in non-cash working capital items (note 20)

Cash provided by operating activities

FINANCING ACTIVITIES

Net proceeds of revolving credit facility

Dividends paid to shareholders (note 19)

Cash provided (used in) by financing activities

INVESTING ACTIVITIES

11,527

12,068

9,235

1,790

1,167

1,518

105

373

7,573

2,009

(154)

1,304

190

948

25,715

23,938

(1,194)

24,521

23,451

(9,610)

13,841

(6,321)

17,617

2,349

(9,567)

(7,218)

Purchase of property, plant and equipment (note 7)

(38,367)

(23,981)

Proceeds from disposal of property, plant and equipment

Purchase of intangible assets (note 8)

Cash used in investing activities

Change in cash and cash equivalents during the year

Cash and cash equivalents, beginning of year

Cash and cash equivalents, end of year

SUPPLEMENTARY CASH FLOW INFORMATION

Interest paid

Income taxes paid

$ Thousands of CDN

5

-

22

(184)

(38,362)

(24,143)

-

-

-

(13,744)

13,744

-

631

4,062

282

4,297

The accompanying notes are an integral part of these consolidated financial statements.

43

2016 ANNUAL REPORTN O T E S   T O   T H E
C O N S O L I D A T E D   S T A T E M E N T S

K-Bro Linen Inc. (the “Corporation” or “K-Bro”) is incorporated 
in  Canada  under  the  Business  Corporations  Act  (Alberta). 
The  Corporation  and  its  wholly  owned  subsidiaries  provide 
a  range  of  linen  services  to  healthcare  institutions,  hotels 
and  other  commercial  accounts  that  include  the  processing, 
management and distribution of general linen and operating 
room  linen.  The  Corporation  provides  services  from  nine 
processing facilities in eight major cities across Canada from 
Victoria,  British  Columbia  to  Québec  City,  Québec  and  two 
distribution centres in Saskatchewan.

The Corporation’s common shares are traded on the Toronto 
Stock  Exchange  under  the  symbol  “KBL”.  The  address  of  the 
Corporation’s  registered  head  office  is  14903  –  137  Avenue, 
Edmonton, Alberta, Canada.

These  unaudited  interim  condensed  consolidated  financial 
statements were approved and authorized for issuance by the 
Board of Directors (“the Board”) on March 24, 2017.

1 .   B A S I S   O F   P R E S E N T A T I O N

The consolidated financial statements of the Corporation have 
been  prepared  in  accordance  with  International  Financial 
Reporting Standards (IFRS) as published in the CPA Handbook. 
The  preparation  of  financial  statements  in  conformity  with 
IFRS requires the use of certain critical accounting estimates. 
It  also  requires  management  to  exercise  its  judgment  in  the 
process of applying the Corporation’s accounting policies. The 
areas involving a higher degree of judgment or complexity, or 
areas where assumptions and estimates are significant to the 
Consolidated Financial Statements are disclosed in Note 5.

2 .   S I G N I F I C A N T   A C C O U N T I N G
P O L I C I E S

The  principal  accounting  policies  applied  in  the  preparation 
of these consolidated financial statements are set out below. 
These policies have been consistently applied to all the periods 
presented, unless otherwise stated.

A. Basis of Measurement

The  consolidated  financial  statements  have  been  prepared 
under the historical cost convention, except for the revaluation 
of certain financial assets and financial liabilities to fair value, 
including derivative instruments.

1

2

Years Ended December 31, 2016 and 2015.

$ Thousands of CDN, except per share data and percentages.

B. Principles of Consolidation

The consolidated financial statements include the Corporation, 
its  wholly  owned  subsidiaries  and  the  long-term  incentive 
plan  trust  (note  2(q)  (ii)).  All  inter-company  balances  and 
transactions have been eliminated upon consolidation.

C. Cash and Cash Equivalents

Cash  and  cash  equivalents  includes  cash  on  hand,  deposits 
with  banks,  other  short-term  highly  liquid  investments  with 
original maturities of three months or less.

Cash and cash equivalents are classified as loans and receivables 
and are carried at amortized cost, which is equivalent to fair value.

D. Linen in Service

Linen in service is stated at cost less accumulated depreciation. 
The  cost  is  based  on  the  expenditures  that  are  directly 
attributable  to  the  acquisition  of  linen,  with  operating  room 
linen amortized across its estimated service life of 24 months 
and general linen amortized based on usage which results in 
an estimated average service life of 24 months.

E. Revenue Recognition

Revenue  from  linen  management  and  laundry  services  is 
primarily  based  on  written  service  agreements  whereby  the 
Corporation  agrees  to  collect,  launder,  deliver  and  replenish 
linens.  The  Corporation  recognizes  revenue  in  the  period  in 
which the services are provided.

F. Property, Plant and Equipment

Property,  plant  and  equipment  are  stated  at  cost  less 
accumulated  depreciation  and  accumulated 
impairment 
losses. Cost includes expenditures that are directly attributable 
to the acquisition of the items. Subsequent costs are included in 
the asset’s carrying amount or recognized as a separate asset, 
as appropriate, only when it is probable that future economic 
benefits associated with the item will flow to the Corporation 
and the cost of the item can be reliably measured. The carrying 
amount  of  a  replaced  part  is  de-recognized.  Repairs  and 
maintenance are charged to the statement of earnings during 
the financial period in which they are incurred.

General  and  specific  borrowing  costs  that  are  directly 
attributable to the acquisition, construction or production of a 
qualifying asset are capitalized during the period of time that 
is required to complete and prepare the asset for its intended 
use or sale.

44

WE ARE DEPENDABLE. Qualifying assets are assets that necessarily take a substantial period of time to get ready for their intended use or sale.

The major categories of property, plant and equipment are depreciated on a straight-line basis to allocate their cost over their 
estimated useful lives as follows:

ASSET
Buildings

Laundry equipment

Office equipment

Delivery equipment

Computer equipment

RATE
15-25 years

7-20 years

2-5 years

5 years

2 years

Leasehold improvements

Lease term

Gains and losses on disposals of property, plant and equipment 
are determined by comparing the proceeds with the carrying 
amount of the asset and are included as part of other gains and 
losses in the statement of earnings and comprehensive income.

G. Impairment of Financial Assets

At each reporting date, the Corporation assesses whether there 
is objective evidence that a financial asset is impaired. If such 
evidence exists, the Corporation recognizes an impairment loss 
equal to the difference between the amortized cost of the loan 
or  receivable  and  the  present  value  of  the  estimated  future 
cash flows, discounted using the instrument’s original effective 
interest rate. The carrying amount of the asset is reduced by 
this amount either directly or indirectly through the use of an 
allowance account.

Impairment  losses  on  financial  assets  carried  at  amortized 
cost are reversed in subsequent periods if the amount of the 
loss decreases and the decrease can be related objectively to 
an event occurring after the impairment was recognized.

H. Impairment of Non-Financial Assets

Property, plant and equipment and intangible assets are tested 
for  impairment  when  events  or  changes  in  circumstances 
indicate  that  the  carrying  amount  may  not  be  recoverable. 
Long-lived  assets  that  are  not  amortized  are  subject  to 
an  annual  impairment  test.  For  the  purpose  of  measuring 
recoverable  amounts,  assets  are  grouped  at  the  lowest  level 
for  which  there  are  separately  identifiable  cash  flows  (cash-
generating  unit  or  “CGU”).  The  recoverable  amount  is  the 
higher of an asset’s fair value less costs to sell and value in use 
(being the present value of the expected future cash flows of 
the relevant asset or CGU). An impairment loss is recognized for 
the amount by which the asset’s carrying amount exceeds its 
recoverable  amount.  The  Corporation  evaluates  impairment 
losses, other than goodwill impairment, for potential reversals 
when events or circumstances warrant such consideration.

I. Intangible Assets

Intangible  assets  are  recorded  at  cost  and  include  customer 
contracts in progress and related relationships, which are being 
amortized using the straight-line method over the remaining 
lives  of  the  related  contracts  and  relationships.  Intangible 
assets  which  relate  to  computer  software  are  amortized 
using  the  straight-line  method  over  five  years  when  put  into 
service. These estimates are reviewed at least annually and are 
updated if expectations change as a result of changing client 
relationships or technological obsolescence.

J. Income Taxes

The tax expense for the year comprises current and deferred 
tax.  Tax  is  recognized  in  statement  of  earnings,  except 
to  the  extent  that  it  relates  to  items  recognized  in  other 
comprehensive income or directly in equity. In this case, the tax 
is also recognized in other comprehensive income or directly in 
equity, respectively.

The current income tax provision is calculated on the basis of 
the tax laws enacted or substantively enacted at the balance 
sheet  date  of  the  taxation  authority  where  the  Corporation 
income.  Management 
operates  and  generates 
periodically  evaluates  positions  taken  in  tax  returns  with 
respect  to  situations  in  which  applicable  tax  regulation  is 
subject  to  interpretation.  It  establishes  provisions  where 
appropriate on the basis of amounts expected to be paid to the 
tax authorities.

taxable 

Deferred income tax is recognized, using the liability method, 
on  temporary  differences  arising  between  the  tax  bases 
of  assets  and  liabilities  and  their  carrying  amounts  in  the 
Consolidated  Financial  Statements.  Deferred  income  tax  is 
determined using tax rates and laws that have been enacted 
or  substantively  enacted  by  the  balance  sheet  date  and  are 
expected to apply when the related deferred income tax asset 
is realized or the deferred income tax liability is settled.

45

2016 ANNUAL REPORTDeferred income tax assets are recognized only to the extent 
that  it  is  probable  that  future  taxable  profit  will  be  available 
against which the temporary differences can be utilized. 

K. Business Combinations

Business combinations are accounted for using the acquisition 
method. The acquired identifiable net assets are measured at 
their  fair  value  at  the  date  of  acquisition.  The  consideration 
transferred  includes  the  fair  value  of  any  asset  or  liability 
resulting  from  a  contingent  consideration  arrangement.  Any 
excess  of  the  purchase  price  over  the  fair  value  of  the  net 
assets acquired is recognized as goodwill. Any deficiency of the 
purchase price below the fair value of the net assets acquired is 
recorded as a gain in net earnings. Associated transaction costs 
are expensed when incurred.

L. Goodwill

Goodwill  is  the  residual  amount  that  results  when  the 
purchase  price  of  an  acquired  business  exceeds  the  sum  of 
the  amounts  allocated  to  the  identifiable  assets  acquired, 
less  liabilities  assumed,  based  on  their  estimated  fair  values 
at the acquisition date. Goodwill is allocated as of the date of 
the business combination. Goodwill is tested for impairment 
annually in the fourth quarter, or more frequently if events or 
changes in circumstances indicate a potential impairment.

Goodwill acquired through a business combination is allocated 
to each CGU, or group of CGUs, that are expected to benefit from 
the related business combination. A CGU represents the lowest 
level within the entity at which the goodwill is monitored for 
internal management purposes.

M. Volume Rebates

The  Corporation  earns  revenue  from  linen  management  and 
laundry services based on written service agreements whereby 
K-Bro  has  agreed  to  collect,  launder,  deliver  and  replenish 
linens.  K-Bro  recognizes  revenue  in  the  period  in  which  the 
services are provided. Volume rebates, where applicable, are 
recorded  based  on  annualized  expected  volumes  when  it  is 
reasonable that the criteria are likely to be met. Based on past 
experience,  management  believes  that  volumes  utilized  for 
any estimates are reasonable and would not expect a material 
deviation to the balance of accrued liabilities or revenue.

N. Earnings Per Share

Basic earnings per share (“EPS”) is calculated by dividing net 
earnings  for  the  period  attributable  to  Shareholders  of  the 
Corporation  by  the  weighted  average  number  of  Common 
shares outstanding during the period.

Diluted  EPS 
is  calculated  by  adjusting  the  weighted 
average  number  of  common  shares  outstanding  for  dilutive 
instruments. The number of common shares included within 
the  weighted  average  is  computed  using  the  treasury  stock 
method. The Corporation’s potentially dilutive Common shares 
are comprised of long-term incentive plan equity compensation 
granted to officers and key employees (notes 2(q)(ii)).

O. Foreign Currency Translation

Foreign  currency  transactions  are  translated  into  Canadian 
dollars using the exchange rates prevailing at the dates of the 
transactions or valuation where items are re-measured. Foreign 
exchange  gains  and  losses  resulting  from  the  settlement 
of  such  transactions  and  from  the  translation  at  year-end 
exchange rates of monetary assets and liabilities denominated 
in foreign currencies are recognized in the income statement. 
Foreign  exchange  gains  and  losses  that  relate  to  borrowings 
and cash and cash equivalents are presented in the statement 
of earnings within “finance expense”.

P. Lease Inducements

Tenant allowances and lease inducements are deferred when 
credited or received and amortized on a straight-line basis as 
a reduction of rent expense over the term of the related lease. 
For lease contracts with escalating lease payments, total rent 
expense for the lease term is expensed on a straight-line basis 
over  the  lease  term.  The  difference  between  rent  expensed 
and  amounts  paid  is  recorded  as  an  increase  or  deferral  in 
unamortized lease inducements.

Q. Employee Benefits

i. Post-employment benefit obligations

The  Corporation  contributes  on  behalf  of  its  employees  to 
their  individual  Registered  Retirement  Savings  Plans  subject 
to an annual maximum of 4% of gross personal earnings. The 
Corporation  accounts  for  contributions  as  an  expense  in  the 
period that they are incurred. The Corporation does not provide 
any other post-employment or post-retirement benefits.

ii. Existing equity-based compensation plan of 
the Corporation

On  June  16,  2011,  the  Shareholders  of  the  Corporation 
approved  a  new  Long-term  Incentive  Plan  (“LTI”).  Under  the 
LTI, awards are granted annually in respect of the prior fiscal 
year  to  the  eligible  participants  based  on  a  percentage  of 
annual  salary.  The  amount  of  the  award  (net  of  withholding 
obligations)  is  satisfied  by  issuing  treasury  shares  to  be  held 
in  trust  by  the  trustee  pursuant  to  the  terms  of  the  LTI.  All 
awards issued under the provisions of the LTI are recorded as 
compensation expense.

46

WE ARE DEPENDABLE.Subject  to  the  discretion  of  the  Compensation,  Nominating 
and  Corporate  Governance  Committee  of  the  Board  of 
Directors, one-quarter of a Participant’s grant will vest on the 
Determination Date (defined as the first May 15th following the 
date that the Directors of the Corporation approve the audited 
consolidated  financial  statements  of  the  Corporation  for  the 
prior year). The remaining  three-quarters  of  the  Participant’s 
grant  will  vest  on  November  30th  following  the  second 
anniversary of the Determination Date.

If a change of control occurs, all LTI Shares held by the Trustee 
in  respect  of  unvested  grants  will  vest  immediately.  LTI 
participants  are  entitled  to  receive  dividends  on  all  common 
shares  granted  under  the  LTI  whether  vested  or  unvested.  In 
most  circumstances,  unvested  common  shares  held  by  the 
LTI trustee for a participant will be forfeited if the participant 
resigns or is terminated for cause prior to the applicable vesting 
date,  and  those  common  shares  will  be  disposed  of  by  the 
trustee to K-Bro for no consideration and such Common shares 
shall  thereupon  be  cancelled.  If  a  participant  is  terminated 
without cause, retires or resigns on a basis which constitutes 
constructive  dismissal,  the  participant  will  be  entitled  to 
receive  his  or  her  unvested  common  shares  on  the  regular 
vesting schedule under the LTI.

R. Financial Instruments

Financial assets and financial liabilities are initially recognized 
at  fair  value  and  are  subsequently  accounted  for  based  on 
their  classification  as  described  below.  The  classification 
depends  on  the  purpose  for  which  the  financial  instruments 
were acquired and their characteristics. Except in very limited 
circumstances, the classification is not changed subsequent to 
initial recognition.

Transaction costs are recognized immediately in income or are 
capitalized, depending upon the nature of the transaction and 
the associated instrument.

Derivatives  are  initially  recognized  at  fair  value  on  the  date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured  to  their  fair  value  at  the  end  of  each  reporting 
period and included as part of the profit and loss.

Loans, receivables and other liabilities

Loans,  receivables  and  other  liabilities  are  accounted  for  at 
amortized cost using the effective interest method.

The Corporation has made the following classifications:

ASSET

Financial assets

CLASSIFICATION

MEASUREMENT

Accounts receivable

Loans and receivables

Amortized cost

Financial liabilities

Accounts payable 
and accrued liabilities

Other liabilities

Amortized cost

Dividends payable

Other liabilities

Amortized cost

Long-term debt

Other liabilities

Amortized cost

Financial assets and liabilities are offset and the net amount 
reported  in  the  balance  sheet  when  there  is  a  legally 
enforceable right to offset the recognized amounts and there 
is an intention to settle on a net basis or realize the asset and 
settle the liability simultaneously.

3 .   S I G N I F I C A N T   A C C O U N T I N G 
P O L I C I E S   A D O P T E D   J A N   1 ,   2 0 1 6

On January 1, 2016, the Corporation adopted the Amendments 
to  IAS  1,  Presentation  of  Financial  Statements.  IAS  1  was 
amended to clarify guidance on materiality and aggregation, 
the  presentation  of  subtotals,  the  structure  of  financial 
statements and the disclosure of accounting policies. Adoption 
of  the  amendments  did  not  result  in  any  changes  to  the 
presentation or disclosures in the financial statements.

4 .   N E W   S T A N D A R D S 
A N D   I N T E R P R E T A T I O N S 
N O T   Y E T   A P P L I E D

The following standards have been issued but have not yet been 
applied in preparing the consolidated financial statements.

• 

IFRS  15,  Revenue  from  Contracts  with  Customers,  was 
issued  in  May  2014  by  the  IASB  and  supersedes  IAS 
18,  “Revenue”,  IAS  11  “Construction  Contracts”  and 
other  interpretive  guidance  associated  with  revenue 
recognition. IFRS 15 provides a single model to determine 
how and when an entity should recognize revenue, as well 
as requiring entities to provide more informative, relevant 
disclosures  in  respect  of  its  revenue  recognition  criteria. 
IFRS 15 is to be applied prospectively and is effective for 

47

2016 ANNUAL REPORTannual periods beginning on or after January 1, 2018, with 
earlier  application  permitted.  The  Corporation  is  in  the 
process of evaluating the impact that IFRS 15 may have on 
the financial statements.

disclosures of contingent assets and liabilities at the date of the 
financial  statements  and  the  reported  amounts  of  revenues 
and expenses during the reported period. Actual results could 
differ from those estimates.

• 

• 

IFRS 9, Financial Instruments, was issued in July 2014 by 
the  IASB  and  supersedes  IAS  39,  “Financial  Instruments: 
Recognition  and  Measurement”.  IFRS  9  addresses  the 
classification, measurement and recognition of financial 
assets and financial liabilities. IFRS 9 retains but simplifies 
the  mixed  measurement  model  and  establishes  three 
primary  measurement  categories  for  financial  assets: 
amortized  cost,  fair  value  through  OCI  and  fair  value 
through  P&L.  IFRS  9  is  to  be  applied  prospectively  and 
is  effective  for  annual  periods  beginning  on  or  after 
January  1,  2018,  with  earlier  application  permitted.  The 
Corporation is in the process of evaluating the impact that 
IFRS 9 may have on the financial statements.

IFRS 16, Leases, was issued in January 2016 and applies to 
annual reporting periods beginning on or after January 1, 
2019. IFRS 16 specifies how an IFRS reporter will recognize, 
measure,  present  and  disclose  leases.  The  standard 
provides  a  single  lessee  accounting  model,  requiring 
lessees  to  recognize  assets  and  liabilities  for  all  leases 
unless the lease term is 12 months or less or the underlying 
asset has a low value. Lessors continue to classify leases 
as operating or finance, with IFRS 16’s approach to lessor 
accounting substantially unchanged from its predecessor, 
IAS 17. The Corporation is in the process of evaluating the 
impact that IFRS 16 may have on the financial statements.

•  On June 20, 2016 the IASB issued an amendment to IFRS 
2 “Share based Payment” addressing three classification 
and  measurement 
issues.  The  amendment  clarifies 
the  measurement  basis  for  cash-settled,  share  based 
payments  and  the  accounting  for  modifications  that 
change  an  award  from  cash-settled  to  equity  settled.  It 
also  introduces  an  exception  to  the  principles  in  IFRS  2 
that will require an award to be treated as if it was wholly-
equity settled, where an employer is obliged to withhold 
an  amount  for  the  employee’s  tax  obligation  associated 
with  a  share  based  payment  and  pay  that  amount  to 
the  tax  authority.  The  Corporation  is  in  the  process  of 
evaluating the impact that the amendment may have on 
the  financial  statements.  The  amendments  are  effective 
for periods beginning on or after January 1, 2018.

5 .   C R I T I C A L   A C C O U N T I N G 
E S T I M A T E S   A N D   J U D G M E N T S

The  preparation  of  the  Corporation’s  consolidated  financial 
statements,  in  conformity  with  IFRS,  requires  management 
of  the  Corporation  to  make  estimates  and  assumptions 
that  affect  the  reported  amount  of  assets  and  liabilities  and 

The  estimates  and  associated  assumptions  are  based  on 
historical experience and various other factors that are believed 
to be reasonable under the circumstances, the results of which 
form the basis of making the judgments about carrying values 
of assets and liabilities that are not readily apparent from other 
sources. These estimates and judgments have been applied in 
a manner consistent with prior periods.

The  following  discusses  the  most  significant  accounting 
judgments and estimates that the Corporation has made in the 
preparation of the financial statements:

Impairment of Goodwill and Non-Financial Assets

The Corporation reviews goodwill at least annually and other 
non-financial  assets  when  there  is  any  indication  that  the 
asset  might  be  impaired.  The  Corporation  applies  judgment 
in assessing the likelihood of renewal of significant contracts 
included  in  the  intangible  assets  described  in  note  8.  The 
Corporation  has  estimated  the  fair  value  of  CGUs  to  which 
goodwill is allocated based on value in use using discounted 
cash flow models that required assumptions about future cash 
flows,  margins,  and  discount  rates.  Refer  to  note  9  for  more 
details  about  methods  and  assumptions  used  in  estimating 
net recoverable amount.

Recognition of Rebate Liabilities

judgment 

In  applying  its  accounting  policy  for  volume  rebates,  the 
Corporation  must  determine  whether  the  processing  volume 
thresholds will be achieved. The most difficult and subjective 
area  of 
is  whether  a  contract  will  generate 
satisfactory volume to achieve minimum levels. Management 
considers  all  appropriate  facts  and  circumstances  in  making 
this  assessment 
including  historical  experience,  current 
volumetric run-rates, and expected future events.

Linen in Service

The  estimated  service  lives  of  linen  in  service  are  reviewed 
at  least  annually  and  are  updated  if  expectations  change  as 
a  result  of  physical  wear  and  tear,  technical  or  commercial 
obsolescence and legal or other limits of use.

regularly  evaluates 

Management 
these  estimates  and 
judgments. Revisions to accounting estimates are recognized in 
the period in which the estimate is revised if the revision affects 
only  that  period  or  in  the  period  of  the  revision  and  future 
periods if the revision affects both current and future periods.

48

WE ARE DEPENDABLE.6 .   L I N E N   I N   S E R V I C E

Balance, beginning of year

Additions

Amortization charge

Balance, end of year

2016

2015

11,279

17,779

(17,547)

11,511

9,794

16,526

(15,041)

11,279

7 .   P R O P E R T Y,   P L A N T   &   E Q U I P M E N T

LAND

BUILDINGS

LAUNDRY 
EQUIP1

OFFICE 
EQUIP

DELIVERY 
EQUIP

COMPUTER 
EQUIP

LEASEHOLD
IMPROVEMENTS2

SPARE 
PARTS

TOTAL3

YEAR ENDED, DEC 31, 2016

Opening net book amount

2,454

Additions

Disposals

Transfers

Depreciation charge

-

-

-

-

17,964

281

-

-

54,316

21,464

(107)

-

341

71

-

-

(980)

(6,056)

(108)

Closing net book amount

2,454

17,265

69,617

304

266

60

(3)

-

(73)

250

AT DEC 31, 2016

Cost

2,454

19,012

110,175

Accumulated depreciation

-

(1,747)

(40,558)

Net book amount

2,454

17,265

69,617

YEAR ENDED, DEC 31, 2015

Opening net book amount

2,425

Additions

Disposals

Transfers

Depreciation charge

29

-

-

-

6,676

11,638

-

-

(350)

44,257

17,161

(138)

(1,857)

(5,107)

Closing net book amount

2,454

17,964

54,316

AT DEC 31, 2015

Cost

2,454

18,730

88,858

Accumulated depreciation

-

(766)

(34,542)

Net book amount

2,454

17,964

54,316

710

(406)

304

683

(433)

250

274

164

-

-

(97)

341

417

15

(74)

-

(92)

266

640

(299)

341

641

(375)

266

539

208

-

-

(370)

377

1,279

(902)

377

324

509

-

-

(294)

539

1,071

(532)

539

11,834

12,242

427

136

-

-

(1,648)

-

-

-

88,141

34,462

(110)

-

(9,235)

22,428

563

113,258

32,065

(9,637)

563

166,941

-

(53,683)

22,428

563

113,258

11,188

758

66,319

74

-

17

29,607

-

(212)

2,205

(348)

-

(1,633)

-

(7,573)

11,834

427

88,141

19,823

(7,989)

427

132,644

-

(44,503)

11,834

427

88,141

1

2

3

Included in laundry equipment are assets under development in the amount of $16,536 (2015 - $65). These assets are not available for service and accordingly are not presently being depreciated.

Included in leasehold improvements are assets under development in the amount of $11,547 (2015 - $0). These assets are not available for service and accordingly are not presently being depreciated.

Total property, plant and equipment additions include amounts in accounts payable of $1,721 (2015 - $5,626).

49

2016 ANNUAL REPORT8 .   I N T A N G I B L E   A S S E T S

HEALTHCARE 
CONTRACTS

HOSPITALITY 
CONTRACTS

COMPUTER 
SOFTWARE

YEAR ENDED, DEC 31, 2016

Opening net book amount

Additions

Amortization charge

Closing net book amount

AT DEC 31, 2016

Cost

Accumulated depreciation

Net book amount

YEAR ENDED, DEC 31, 2015

Opening net book amount

Additions

Amortization charge

Closing net book amount

AT DEC 31, 2015

Cost

Accumulated depreciation

Net book amount

9 .   G O O D W I L L

3,550

-

(1,043)

2,507

19,200

(16,693)

2,507

4,663

-

(1,113)

3,550

19,200

(15,650)

3,550

1,381

-

(747)

634

8,550

(7,916)

634

2,088

184

(891)

1,381

8,550

(7,169)

1,381

-

-

-

-

927

(927)

-

5

-

(5)

-

927

(927)

-

TOTAL

4,931

-

(1,790)

3,141

28,677

(25,536)

3,141

6,756

184

(2,009)

4,931

28,677

(23,746)

4,931

The Corporation performed its annual assessment for goodwill impairment as at December 31, 2016 in accordance with its policy 
described in note 2(l). Goodwill has been allocated to the following CGUs:

Calgary

Edmonton

Vancouver 2

Victoria

Vancouver 1

Montréal

Québec

Total

2016

2015

5,382

4,346

3,413

3,208

2,630

823

654

5,382

4,346

3,413

3,208

2,630

823

654

20,456

20,456

50

WE ARE DEPENDABLE.In  assessing  goodwill  for  impairment  at  December  31,  2016, 
the Corporation determined that: the assets and liabilities of 
the  CGUs  evaluated  have  not  changed  significantly  from  the 
prior  year  at  December  31,  2015;  the  estimated  recoverable 
amounts  of  the  CGUs  exceeded  their  carrying  amounts  by  a 
significant amount; no events or circumstances have changed; 
and the likelihood of an impairment in goodwill is remote.

In  performing  our  analysis,  estimated  recoverable  amounts 
were determined based on the value in use of the CGUs using 
available cash flow forecasts over a 5 year period that made 
maximum use of observable markets for inputs and outputs, 
including  actual  historical  performance.  For  periods  beyond 
the  budgeted  period,  cash  flows  were  extrapolated  using 
growth  rates  that  did  not  exceed  the  long-term  averages  for 
the  business.  Key  assumptions  included  a  weighted  average 
growth  rate  of  3%  (2015  –  3%)  and  a  pre-tax  discount  rate 
of 11% to 13% (2015 – 12% to 14%) for all CGUs. The growth 
rates  represent  management’s  current  assessment  of  future 
industry  trends  and  are  based  on  both  external  and  internal 
sources, as well as historical data.

The  recoverable  amount  of  each  CGU  was  in  excess  of  its 
carrying amount. Significant CGUs with an individual carrying 
value greater than 10% of the total consolidated carrying value 
include  Edmonton,  Calgary,  Victoria,  Vancouver  1  and  2.  For 
these CGUs the recoverable amount significantly exceeds the 
carrying amount. Based on sensitivity analysis, no reasonably 
possible change in key assumptions would cause the carrying 
amount of any CGU to exceed its recoverable amount.

Based on sensitivity analysis, no reasonably possible change 
in growth rate assumptions would cause the carrying value to 
exceed the recoverable amount. A 1% change in the discount 
rate  would  not  have  a  significant  impact  on  the  recoverable 
amounts  of  CGUs.  The  recoverable  amount  of  each  CGU  is 
sensitive to changes in market conditions and could result in 
material changes. The process for determining the recoverable 
amount  is  subjective  and  requires  management  to  exercise 
significant  judgment  in  determining  the  future  growth  rates 
and discount rates.

“ K - B R O   H A S   I N V E S T E D 
O V E R   $ 1 4 7   M I L L I O N   I N 
H I G H   Q U A L I T Y   P L A N T S , 
I N V E S T M E N T S   T H A T   H A V E 
A L L O W E D   T H E   C O M P A N Y 
T O   M O V E   F O R W A R D   I N 
A C H I E V I N G   I T S   V I S I O N .”

51
51

2 0 1 6   A N N U A L   R E P O R T

2016 ANNUAL REPORT1 0 .   P R O V I S I O N S

The Corporation has recognized provisions as at December 31, 2016 to recognize estimated obligations resulting from operations. 
The carrying amount of the provisions is estimated at the end of the reporting period based on best available information.

The following table provides a continuity schedule of all recorded provisions:

Balance, beginning of year

Additions

Payments

Balance, end of year

2016

2015

-

-

-

-

262

-

(262)

-

1 1 .   L O N G - T E R M   D E B T

PRIME RATE 
LOAN 1

At January 1, 2016

Net proceeds from debt

Repayment of debt

Closing Balance at December 31, 2016

At January 1, 2015

Net proceeds from debt

Closing Balance at December 31, 2015

2,349

23,451

-

25,800

-

2,349

2,349

1

Prime rate loan, collateralized by a general security agreement, bear interest at prime plus an interest margin dependent on certain financial ratios, with a monthly repayment of interest only, 
maturing on July 31, 2020 (December 31, 2015 – July 31, 2018). The additional interest margin can range between 0.0% to 1.25% dependent upon the calculated Debt/EBITDA financial ratio, with a 
range between 0 to 3.5x. As at December 31, 2016, the combined interest rate was 2.7% (December 31, 2015 – 2.7%).

The Corporation has a revolving credit facility of up to $85,000 
of which $27,450 is utilized (including letters of credit totaling 
$1,650  per  Note  15(a))  as  at  December  31,  2016).  Interest 
payments only are due during the term of the facility.

A  general  security  agreement  over  all  assets,  a  mortgage 
against  all  leasehold  interests  and  real  property,  insurance 
policies and an assignment of material agreements have been 
pledged as collateral.

Drawings under the revolving credit facility are available by way 
of  Bankers’  Acceptances,  Canadian  prime  rate  loans,  letters 
of  credit  or  standby  letters  of  guarantee.  Drawings  under  the 
revolving credit facility bear interest at a floating rate, plus an 
applicable margin based on certain financial performance ratios.

The carrying value of borrowings approximate their fair value 
as the debt is based on a floating rate, the interest rate risk has 
not changed, and the impact of discounting is not significant.

The Corporation has incurred no events of default under the 
terms of its credit facility agreement.

1 2 .   F I N A N C E   E X P E N S E

Interest on long-term debt

Other charges, net

Total

2016

2015

372

367

739

70

37

107

52

WE ARE DEPENDABLE.1 3 .   U N A M O R T I Z E D   L E A S E   I N D U C E M E N T S

Balance, beginning of year

Lease inducements received

Amortization charge

Total

Less current portion, included in accrued liabilities

Total

2016

839

1,497

(224)

2,112

(249)

1,863

2015

993

-

(154)

839

(143)

696

1 4 .   I N C O M E   T A X E S

A reconciliation of the expected income tax expense to the actual income tax expense is as follows:

Current tax:

Current tax on profits for the year

Total current tax

Deferred tax:

Origination and reversal of temporary differences

Impact of substantively enacted rates and other

Total deferred tax

2016

2015

4,467

4,467

4,245

4,245

385

(12)

373

708

240

948

The tax on the Corporation’s earnings differs from the theoretical amount that would arise using the weighted average tax rate 
applicable to earnings of the consolidated entities as follows:

Earnings before income taxes

Non-deductible expenses

Income subject to tax

Income tax at statutory rate of 26.58% (2015 - 26.2%)

Impact of substantively enacted rates and other

Income tax expense

2016

2015

16,367

1,743

18,110

4,814

26

4,840

17,261

1,667

18,928

4,953

240

5,193

53

2016 ANNUAL REPORTThe analysis of the deferred tax assets and deferred tax liabilities is as follows:

Deferred tax assets:

Deferred tax asset to be recovered after more than 12 months

Deferred tax asset to be recovered within 12 months

Total

Deferred tax liabilities:

Deferred tax liability to be recovered after more than 12 months

Deferred tax liability to be recovered within 12 months

Total

Deferred tax liabilities, net

2016

2015

(601)

(94)

(695)

3,982

2,999

6,981

6,286

(357)

(94)

(451)

3,441

2,923

6,364

5,913

The movement of deferred income tax assets and liabilities during the year, without taking into consideration the offsetting of 
balances within the same tax jurisdictions, is as follows:

Deferred tax assets

At January 1, 2015

Charged (credited) to the statement of earnings

At December 31, 2015

Charged (credited) to the statement of earnings

At December 31, 2016

OFFERING COSTS 
AND OTHER

TOTAL

(561)

110

(451)

(244)

(695)

(561)

110

(451)

(244)

(695)

LINEN IN 
SERVICE

PROPERTY, PLANT 
AND EQUIPMENT

INTANGIBLE ASSETS 
AND GOODWILL

TOTAL

Deferred tax liabilities

At January 1, 2015

Charged (credited) to the statement of earnings

At December 31, 2015

Charged (credited) to the statement of earnings

At December 31, 2016

2,411

512

2,923

76

2,999

1,796

636

2,432

786

3,218

1,319

(310)

5,526

838

1,009

6,364

(245)

617

764

6,981

54

WE ARE DEPENDABLE.1 5 .   C O N T I N G E N C I E S   A N D   C O M M I T M E N T S

A. Contingencies – Letters of Credit

The Corporation has standby letters of credit issued as part of normal business operations in the amount of $1,650 (December 31, 
2015 – $1,650) which will remain outstanding for an indefinite period of time.

B. Commitments

i. Operating leases and utility commitments

At  December  31,  2016,  the  Corporation  was  committed  to  minimum  lease  payments  for  operating  leases  on  buildings  and 
equipment and estimated natural gas and electricity commitments for the next five calendar years and thereafter are as follows:

OPERATING LEASE COMMITMENTS

UTILITY LEASE COMMITMENTS

2017

2018

2019

2020

2021

Subsequent

Total

5,236

5,321

4,938

4,637

4,114

31,161

55,407

2017

2018

2019

2020

2021

Subsequent

Total

2,078

1,794

1,287

1,288

1,274

-

7,721

ii. Linen purchase commitments

At December 31, 2016, the Corporation was committed to linen expenditure obligations in the amount of $6,926 (December 31, 
2015 – $5,254) to be incurred within the next year.

iii. Property, plant and equipment commitments

At December 31, 2016, the Corporation was committed to capital expenditure obligations in the amount of $28,897 (December 
31, 2015 – $3,675) to be incurred within the next year and $8,628 (December 31, 2015 – $0) to be incurred in the next two years.

1 6 .   S H A R E   C A P I T A L

A. Authorized

The Corporation is authorized to issue an unlimited number of common shares and such number of shares of one class designated 
as preferred shares which number shall not exceed 1/3 of the common shares issued and outstanding from time to time.

B. Issued

Balance, beginning of year

Common shares issued under LTI

Balance, end of year

2016

2015

7,985,713

7,959,735

37,767

25,978

8,023,480

7,985,713

Unvested common shares held in trust for LTI

44,634

39,716

55

2016 ANNUAL REPORT1 7 .   E A R N I N G S   P E R   S H A R E

A. Basic

Basic  earnings  per  share  is  calculated  by  dividing  the  net  earnings  attributable  to  equity  holders  of  the  Corporation  by  the 
weighted average number of ordinary shares in issue during the year.

Net earnings

Weighted average number of shares outstanding (thousands)

Net earnings per share, basic

2016

11,527

7,955

1.45

2015

12,068

7,921

1.52

The basic net earnings per share calculation excludes the unvested Common shares held by the LTIP Trust.

B. Diluted

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares to assume conversion of all 
dilutive potential ordinary shares.

Basic weighted average shares for the year

Dilutive effect of LTI shares

Diluted weighted average shares for the year

Net earnings

Weighted average number of shares outstanding (thousands)

Net earnings per share, diluted

1 8 .   L O N G -T E R M   I N C E N T I V E   P L A N

2016

2015

7,955,026

31,703

7,986,729

11,527

7,987

1.44

7,920,609

9,883

7,930,492

12,068

7,930

1.52

A trust was formed to hold equity grants issued under the terms 
of the LTI on behalf of the participants (the “LTIP Trust”). The 
Corporation is neither a trustee of the LTIP Trust nor a direct 
participant  of  the  LTI;  however,  under  certain  circumstances 
the Corporation may be the beneficiary of forfeited Common 
shares  held  by  the  LTIP  Trust.  The  Corporation  has  control 
over the LTIP Trust as it is exposed, or has rights, to variable 
returns  and  has  the  ability  to  affect  those  returns  through 
its  power  over  the  LTIP  Trust.  Therefore  the  Corporation  has 

consolidated the LTIP Trust. Compensation expense is recorded 
by the Corporation in the period earned. Dividends paid by the 
Corporation with respect to unvested Common shares held by 
the LTIP Trust are paid to LTI participants. Unvested Common 
shares  held  by  the  LTIP  Trust  are  shown  as  a  reduction  of 
shareholders’ equity.

The cost of the 44,634 (2015 – 39,716) unvested Common shares 
held by the LTIP Trust at December 31, 2016 was nil (2015 - nil).

Balance, beginning of year

Issued during year

Cancelled during year

Vested during year

Balance, end of year

2016

2015

UNVESTED

VESTED

UNVESTED

VESTED

39,716

26,336

-

(21,418)

44,634

343,109

11,431

-

21,418

375,958

45,368

18,298

-

(23,950)

39,716

311,479

7,680

-

23,950

343,109

56

WE ARE DEPENDABLE. 
1 9 .   D I V I D E N D S   T O   S H A R E H O L D E R S

During the year ended December 31, 2016, the Corporation declared total dividends to shareholders of $9,613 or $1.200 per share 
(2015 - $9,570 or $1.200 per share).

The Corporation’s policy is to pay dividends to Shareholders of its available cash to the maximum extent possible consistent with 
good business practice considering requirements for capital expenditures, working capital, growth capital and other reserves 
considered advisable by the Directors of the Corporation. All such dividends are discretionary. Dividends are declared payable 
each month to the Shareholders on the last business day of each month and are paid by the 15th day of the following month.

2 0 .   N E T   C H A N G E   I N   N O N - C A S H   W O R K I N G   C A P I T A L   I T E M S

YEARS ENDED DECEMBER 31

2016

2015

Accounts receivable

Linen in service

Prepaid expenses and deposits

Accounts payable and accrued liabilities

Income taxes payable

Total

(1,296)

(232)

(411)

340

405

(1,194)

(2,595)

(1,485)

(52)

(2,137)

(52)

(6,321)

1

Accounts payable and accrued liabilities exclude the net change in non-cash amounts related to the acquisition 
of property, plant and equipment that have been committed to but not yet paid of $3,905 (2015 - $5,626).

2 1 .   F I N A N C I A L   I N S T R U M E N T S

A. Fair Value

The Corporation’s financial instruments at December 31, 2015 
consist  of  cash  and  cash  equivalents,  accounts  receivable, 
accounts  payable  and  accrued  liabilities,  dividends  payable 
and long-term debt. The carrying value of accounts receivable, 
accounts payable and accrued liabilities, and dividends payable 
to Shareholders approximate fair value due to the immediate 
or short-term maturity of these financial instruments. The fair 
value of the Corporation’s interest bearing debt approximates 
the respective carrying amount due to the floating rate nature 
of the debt.

B. Financial Risk Management

The  Corporation’s  activities  are  exposed  to  a  variety  of 
financial  risks:  price  risk,  credit  risk  and  liquidity  risk.  The 
Corporation’s  overall  risk  management  program  focuses 
on the unpredictability of financial and economic markets 
and  seeks  to  minimize  potential  adverse  effects  on  the 
Corporation’s  financial  performance.  Risk  management  is 
carried  out  by  financial  management  in  conjunction  with 
overall corporate governance.

C. Price Risk

i. Currency risk

Foreign  currency  risk  arises  from  the  fluctuations  in  foreign 
exchange rates and the degree of volatility of these rates relative 
to  the  Canadian  dollar.  The  Corporation  is  not  significantly 
exposed to foreign currency risk as all revenues are received 
in  Canadian  dollars  and  minimal  expenses  are  incurred  in 
foreign currencies. For large capital expenditure commitments 
denominated in a foreign currency, the Corporation will enter 
into foreign exchange forward contracts if considered prudent 
to mitigate this risk. Based on the net liability at year end, the 
sensitivity to a 100 basis point movement in US to CAD currency 
rates would result in an impact of $68 to the net balance.

ii. Interest rate risk

The  Corporation  is  subject  to  interest  rate  risk  as  its  credit 
facility bears interest at rates that depend on certain financial 
ratios of the Corporation and vary in accordance with market 
interest  rates.  Based  on  the  credit  facility  at  year  end,  the 
sensitivity  to  a  100  basis  point  movement  in  interest  rates 
would result in an impact of $258 to the net balance.

57

2016 ANNUAL REPORT 
iii. Other price risk

The Corporation’s exposure to other price risk is limited since there are no significant financial instruments which fluctuate as a 
result of changes in market prices.

D. Credit Risk

The Corporation’s financial assets that are exposed to credit risk consist of accounts receivable. The Corporation, in the normal 
course of business, is exposed to credit risk from its customers. The allowance for doubtful accounts and past due receivables are 
reviewed by management at each balance sheet reporting date. Any amounts greater than 60 days are reviewed for impairment 
on a specific identification basis and have been fully accounted for as at December 31, 2016.

The Corporation updates its estimate of the allowance for doubtful accounts based on the evaluation of the recoverability of 
accounts receivable balances of each customer taking into account historic collection trends, the contractual relationship with 
the customer and the nature of the customer which in many cases is a publicly funded health care entity.

Management believes that the risks associated with concentrations of credit risk with respect to accounts receivable are limited 
due to the nature of the customers and the generally short payment terms.

The aging of the Corporation’s receivables and related allowance for doubtful accounts are:

December 31, 2015

Current

31-60 days

Greater than 60 days

Total

December 31, 2016

Current

31-60 days

Greater than 60 days

Total

GROSS

ALLOWANCE

NET

12,861

3,875

449

17,185

15,470

2,730

282

18,482

-

-

30

30

-

-

31

31

12,861

3,875

419

17,155

15,470

2,730

251

18,451

While the Corporation evaluates a customer’s credit worthiness before credit is extended, provisions for potential credit losses are 
also maintained. The change in allowance for doubtful accounts was as follows:

Balance, beginning of year

Adjustments made during the year

Write-offs

Balance, end of year

2016

2015

30

1

-

31

31

(1)

-

30

58

WE ARE DEPENDABLE.E. Liquidity Risk

The Corporation’s accounts payable and dividend payable are due within one year. Payments due under contractual obligations 
for the next five years and thereafter are as follows:

PAYMENTS DUE BY PERIOD

TOTAL

< 1 YEAR

1-3 YEARS

4-5 YEARS

> 5 YEARS

Long-term debt

Operating lease commitments

Utility commitments

Linen purchase obligations

Property, plant and equipment commitments

25,800

55,407

7,721

6,926

37,525

-

5,236

2,078

6,926

28,897

25,800

10,259

3,081

-

8,628

-

8,751

2,562

-

-

-

31,161

-

-

-

The Corporation has a credit facility with a maturity date of July 31, 2020 (Note 11). The degree to which the Corporation is leveraged 
may reduce its ability to obtain additional financing for working capital and to finance investments to maintain and grow the 
current levels of cash flows from operations. The Corporation may be unable to extend the maturity date of the credit facility.

Management, to reduce liquidity risk, has historically renewed the terms of the credit facility in advance of its maturity dates and 
the Corporation has maintained financial ratios that management believes are conservative compared to financial covenants 
applicable to the credit facility. A significant portion of the available facility remains undrawn.

Management measures liquidity risk through comparisons of current financial ratios with financial covenants contained in the 
credit facility.

2 2 .   C A P I T A L   M A N A G E M E N T

The Corporation views its capital resources as the aggregate of 
its debt, shareholders’ equity and amounts available under its 
credit facility. In general, the overall capital of the Corporation 
is  evaluated  and  determined  in  the  context  of  its  financial 
objectives and its strategic plan.

The  Corporation’s  objective  in  managing  capital  is  to  ensure 
sufficient liquidity to pursue its growth and expansion strategy, 
while  taking  a  conservative  approach  towards  financial 
leverage and management of financial risk. The Corporation’s 
capital  is  composed  of  shareholders’  equity  and  long-term 
debt. The Corporation’s primary uses of capital are to finance 
its  growth  strategies  and  capital  expenditure  programs. 
The  Corporation  currently  funds  these  requirements  from 
internally generated cash flows and interest bearing debt.

The  Corporation  pays  a  dividend  which  reduces  its  ability 
to  internally  finance  growth  and  expansion.  However  the 
availability of the Corporation’s revolving line of credit provides 
sufficient  access  to  capital  to  allow  K-Bro  to  take  advantage 
of  acquisition  opportunities.  The  merits  of  the  dividend  are 
periodically evaluated by the Board.

The  primary  measures  used  by  the  Corporation  to  monitor 
its  financial  leverage  are  the  ratios  of  Funded  Debt  to 
EBITDA  (earnings  before  income  taxes,  depreciation  and 
amortization)  and  Fixed  Charge  Coverage.  EBITDA  is  an 
additional GAAP measure as prescribed by IFRS and has been 
presented in the manner in which the chief operating decision 
maker assesses performance.

59

2016 ANNUAL REPORTThe Corporation manages a Funded Debt to EBITDA ratio calculated as follows:

Long-term debt, including current portion

Issued and outstanding letters of credit

Funded debt

2016

25,800

1,650

27,450

2015

2,349

1,650

3,999

Net earnings for the trailing twelve months

11,527

12,068

Add:

Income tax expense

Finance expense

Depreciation of property, plant and equipment

Amortization of intangible assets

Loss on disposal of property, plant and equipment

EBITDA

Funded debt to EBITDA

4,840

739

9,235

1,790

105

28,236

0.97x

5,193

107

7,573

2,009

190

27,140

0.15x

The Corporation manages a Fixed Charge Coverage calculated on a trailing twelve-month basis as follows:

EBITDA

Finance expense

Dividends to shareholders

Total

Fixed charged coverage

2016

2015

28,236

27,140

739

9,613

10,352

2.7x

107

9,570

9,677

2.8x

23. REL ATE D PART Y TRA NS ACTIO NS

individuals 

The  Corporation 
from 
transacts  with  key 
management  and  with  the  Board  who  have  authority  and 
responsibility  to  plan,  direct  and  control  the  activities  of  the 
Corporation. The nature of these dealings were in the form of 
payments for services rendered in their capacity as Directors 
(retainers and meeting fees, including share-based payments) 
and as employees of the Corporation (salaries, benefits, short-
term bonuses and share-based payments).

Key  management  personnel  are  defined  as  the  executive 
officers  of  the  Corporation  including  the  President  and  Chief 
Executive Officer, Senior Vice-President and General Manager, 
Vice-President and Chief Financial Officer and three employees 
acting in the capacity of Vice-President and General Manager.

During  2016  and  2015,  remuneration  to  directors  and  key 
management personnel was as follows:

60

WE ARE DEPENDABLE.Salaries and retainer fees

Short-term bonus incentives

Post-employment benefits

Share-based payments

Total

2016

1,887

1,080

57

1,379

4,403

2015

1,814

885

55

1,156

3,910

The Corporation incurred expenses in the normal course of business for advisory consulting services provided by a Director. The 
amounts charged are included as salaries and retainer fees. For the year ended December 31, 2016, the Corporation incurred such 
fees totaling $138 (2015– $138).

2 4 .   E X P E N S E S   B Y   N A T U R E

Wages and benefits

Linen

Utilities

Delivery

Materials and supplies

Occupancy costs

Repairs and maintenance

Other expenses

Total

2016

77,154

17,547

9,776

8,793

6,083

5,505

4,855

1,140

2015

69,796

15,041

8,788

7,001

5,581

5,375

4,597

1,218

130,853

117,397

2 4 .   S E G M E N T E D   I N F O R M A T I O N

The Chief Executive Officer is the corporation’s chief operating 
decision-maker.  Management  has  determined  the  operating 
segments  based  on  information  reviewed  by  the  Chief 
Executive Officer for the purposes of allocating resources and 
assessing performance.

The  Corporation  provides  laundry  and  linen  services  to  the 
healthcare  and  hospitality  sectors  through  nine  operating 
divisions  located  in  Vancouver,  Victoria,  Calgary,  Edmonton, 
Regina,  Toronto,  Montréal,  and  Québec  City.  Management 
has  assessed  that  the  services  offered  and  the  economic 
characteristics  associated  with  these  divisions  are  similar, 
and therefore they have been aggregated into one reportable 
segment which operates exclusively in Canada.

The aggregation assessment requires significant judgment by 
management.  Economic  indicators  used  by  management  to 
assess the economic characteristics are the gross margin and 
the growth rate of each division.

In  Edmonton,  the  Corporation  is  the  significant  supplier  of 
laundry  and  linen  services  to  the  entity  which  manages  all 
major  healthcare  facilities  in  the  region  and  this  contract 
expires  on  March  31,  2023.  In  Calgary,  the  major  customer  is 
contractually  committed  to  February  28,  2018,  in  Vancouver 
the  major  customer  is  contractually  committed  to  March  1, 
2027, and in Saskatchewan the major customer is contractually 
committed to June 1, 2025. For the Years ended December 31, 
2016,  from  these  four  major  customers  the  Corporation  has 
recorded  revenue  of  $87,286  (2015  –  $74,570),  representing 
54.9% (2015 – 51.6%) of total revenue.

61

2016 ANNUAL REPORT2016

2015

Healthcare

Hospitality

Total

111,384

47,705

70.0%

30.0%

98,940

45,597

68.5%

31.5%

159,089

100.0%

144,537

100.0%

2 6 .   S U B S E Q U E N T   E V E N T S

A. Dividends

The  Corporation’s  Board  of  Directors  declared  an  eligible 
dividend  of  $0.10  per  Common  share  of  the  Corporation 
payable on each of February 15, March 15 and April 13, 2017 to 
Shareholders of record on January 31, February 28, and March 
31, 2017 respectively.

B. Additional Toronto Healthcare Contract

On February 28, 2017 the Corporation was awarded a 5 year 
contract to provide laundry and linen services to St. Michaels 
Hospital.  The  contract  contains  two  renewal  options  for 
an  additional  2  years.  The  contract  extends  the  existing 
relationship  between  the  Corporation  and  St.  Michael’s 
Hospital and is a result of a competitive RFP process.

On March 24, 2017 the Corporation was awarded a contract to 
provide laundry and linen services to Trillium Health Partners. 
The  new  contract  is  for  7  years  with  renewal  options  for  an 
additional 8 years, and is a result of a competitive RFP process.

“ A T   K - B R O ,   W E 
I N N O V A T E   A N D 
D E V E L O P   N E W 
P R O C E S S E S   A N D 
S Y S T E M S ,   A N D 
F U R T H E R   R E F I N E 
B U S I N E S S   D E L I V E R Y 
A N D   P R A C T I C E S .”

62

WE ARE DEPENDABLE.C O R P O R A T E   I N F O R M A T I O N

B O A R D   O F   D I R E C T O R S

ROSS SMITH,
FCPA, FCA (CHAIR)
Corporate Director

MATTHEW HILLS, 
MBA
Managing Director
LLM Capital Partners 

STEVEN MATYAS,
BSC
President, North 
American Retail for 
Staples Inc.

LINDA MCCURDY,
MBA
President & CEO
K-Bro Linen Systems Inc.

MICHAEL PERCY,
PHD
Professor, School of Business
University of Alberta

E X E C U T I V E   O F F I C E R S

LINDA MCCURDY,
MBA
President & CEO

SEAN CURTIS, 
Senior VP & GM
(Edmonton) 

KRISTIE PLAQUIN,
CPA, CA
Chief Financial Officer

L O C A T I O N S

CORPORATE OFFICE
14903 - 137 AVENUE
EDMONTON, AB  T5V 1R9
P 780 453 5218
F 780 455 6676

VICTORIA
861 VAN ISLE WAY
VICTORIA, BC  V9B 5R8
P 250 474 5699
F 250 474 5680

VANCOUVER 1
8035 ENTERPRISE STREET
BURNABY, BC  V5A 1V5
P 604 420 2203
F 604 420 2313

VANCOUVER 2
4590 CANADA WAY
BURNABY, BC  V5G 1J6
P 604 681 3291
F 604 685 1458

CALGARY
6969 – 55 STREET SE
CALGARY, AB  T2C 4Y9
P 403 724 9001
F 403 720 2959

Kevin Stephenson
General Manager

Kevin McElgunn
General Manager

Ryo Utahara
General Manager

Jeff Gannon
General Manager

Steve Cummings
Plant Manager

Peter Papagianeas
Operations Manager

John Truong
Operations Manager

Andrew Mackeen
Operations Manager

EDMONTON
15223 – 121 A AVENUE
EDMONTON, AB  T5V 1N1
P 780 451 3131
F 780 452 2838

REGINA
730 DETHRIDGE BAY
REGINA, SK  S4N 6H9
P 306 757 5276
F 306 757 5280

TORONTO
6045 FREEMONT BLVD
MISSISSAUGA, ON  L5R 4J3
P 416 233 5555
F 416 233 4434

Sean Curtis
Senior Vice-President
& General Manager

Trevor Rye
Operations Manager

Sean Jackson
General Manager

Jerry Ostrzyzek
General Manager

Johan Sellarajah
Operations Manager

QUÉBEC
367 BOULEVARD DES
CHUTES, QUÉBEC CITY
QC  G1E 3G1
P 418 661 6163
F 418 661 4000

Jessica Lévesque
Directeur Général

Fabien Poirier
Directeur Opérations

MONTRÉAL
599, RUE SIMONDS SUD
GRANBY, QC  J2J 1C1
P 450 378 3187
F 450 378 8245

Sylvain Tremblay
Directeur Général

TRANSFER AGENT & REGISTRAR

AUDITORS

LEGAL COUNSEL

PRINCIPAL BANK

STOCK EXCHANGE LISTING

CST Trust Company
Calgary, Alberta

PricewaterhouseCoopers LLP
Edmonton, Alberta

Stikeman Elliott
Toronto, Ontario

TD Bank
Edmonton, Alberta

TSX: KBL

McLennan Ross LLP
Edmonton, Alberta

63

2016 ANNUAL REPORTN O T I C E   O F   
A N N U A L   M E E T I N G

THE ANNUAL MEETING OF SHAREHOLDERS WILL BE HELD 
AT THE OFFICES OF STIKEMAN ELLIOTT LLP, VANCOUVER 
& MONTREAL BOARDROOMS, 5300 COMMERCE COURT 
WEST, 199 BAY STREET, TORONTO, ONTARIO ON
WEDNESDAY, JUNE 14, 2017 AT 9:00 A.M. EDT

INQUIRIES@K-BROLINEN.COM
K-BROLINEN.COM

64

WE ARE DEPENDABLE.INQUIRIES@K-BROLINEN.COM
K-BROLINEN.COM