Quarterlytics / Industrials / Personal Products & Services / K-Bro Linen / FY2023 Annual Report

K-Bro Linen
Annual Report 2023

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FY2023 Annual Report · K-Bro Linen
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We are 
dependable.

T A B L E   O F   C O N T E N T S

1
President’s Message

4
Chairman’s Message

5
Officers & Directors

7
Financial Highlights

9
Management’s Discussion & Analysis

36
Consolidated Financial Statements

1

P R E S I D E N T ’ S   
M E S S A G E

2023 was a key year for K-Bro, one in which we put the worst effects of the 
pandemic  behind  us.  We  realized  significant  increases  in  volume,  revenue, 
EBITDA,  and  EPS.  We  were  particularly  pleased  to  see  these  operating  and 
financial improvements in our Canadian and UK businesses, and we saw increases 
in our healthcare and hospitality businesses. In addition to the improvement in 
our operating results, we completed two strategic acquisitions to strengthen our 
businesses in Québec City and Montréal.

Our balance sheet remains strong, with capacity to continue 
to  finance  growth  opportunities.  We  financed  both  of  our 
2023  acquisitions  with  our  credit  line.  We  also  began  our 
NCIB  share  buyback  program  in  May,  and  continued  the 
buyback through to the end of the year and into 2024.

Most importantly, we have entered 2024 expecting continued 
growth  and  profitability.  In  addition  to  organic  growth 
opportunities, we are continuing to consider Canadian and 
UK  acquisition  growth  opportunities  that  are  strategically 
complementary and accretive to our existing businesses.

We  know  the  pandemic  has  been  difficult  for  so  many 
people, including our customer and employees. While our 
financial results came under pressure, our company is in a 
good position to continue our recovery and to grow, and we 
are appreciative of your continuing confidence and support. 
We will continue to work hard to provide excellent service 
to our many customers, a healthy and fulfilling career for 
our three thousand employees in Canada and the UK, and 
strong results for our shareholders.

We wish you a good 2024.

Our 2023 highlights included:

 ·   Revenue of $321mm, a 16% increase from 2022 

 ·   EBITDA of $56.8 mm, a 55.7% increase

 ·   EPS of $1.64, a 355.6%% increase

Linda McCurdy

2023 Annual Report 
2

We Are Dependable.3

2023 Annual Report4

C H A I R M A N ’ S   
M E S S A G E

K-Bro turned a corner in 2023, with our financial 
and operating performance showing significant 
improvement  after  so  many  pandemic-related 
challenges. We had significant organic growth, 
and  completed  two  important  acquisitions  in 
our existing Québec City and Montréal markets.

We  are  pleased  to  have  begun  our  share  buyback  efforts  in  May,  while 
maintaining the ability to continue funding growth. Our balance sheet is 
strong, our cash flow generation is solid, and we enter 2024 with optimism 
about both our Canadian and UK markets.

K-Bro never stops striving every day to provide the highest-quality service 
to our customers. On behalf of the K-Bro Board and all of our employees, 
we  appreciate  your  confidence  and  never  take  it  for  granted.  We  will 
continue working hard to do what is best for our customers, employees 
and shareholders, and we look forward to a bright 2024 and beyond.

Michael Percy

We Are Dependable. 
5

K-Bro is the largest healthcare & hospitality 
laundry  &  linen  processor  in  Canada,  & 
with the acquisition of Fishers we are now 
one of the largest in the UK & Europe.

We operate 15 facilities and two distribution centers, 
including ten facilities and two distributions centers in 
Canada, and five facilities in the UK (Scotland and the 
North East of England).

Our  core  values  remain  central  to  our  reputation, 
and  we  continue  to  relentlessly  focus  on  providing 
industry-leading  quality  and  service.  Our  ability  to 
deliver  on  commitments  to  our  valued  customers 
remains second to none.

K-Bro  provides  the  vital  products  and  services  that 
help people heal, travel, live, and play. We’re helping 
hospitals and extended care centers care for the young, 
old  and  vulnerable  in  environmentally  responsible 
ways.  Our  responsibility  also  extends  to  ensuring 
that  we  have  a  safe  culture  at  K-Bro.  As  our  society 
becomes more diverse, we integrate our commitment 
to responsibility into our new businesses, employees 
and the communities in which we live and work.

2023 Annual Report6

S E A N   C U R T I S ,   K R I S T I E   P L A Q U I N ,   M I C H A E L   P E R C Y ,   E L I S E   R E E S ,
S T E V E N   M A T Y A S ,   M A T T H E W   H I L L S ,   R Y O   U T A H A R A ,   T R E V O R   R Y E , 
S C O T T   I N G L I S ,   M I C H A E L   J O N E S ,   L U C Y   R E N A U T ,   B E N O I T   L A U R E N T ,
D I M I T R I   H A M M ,   B A R B   L E W I S ,   K E V I N   S T E P H E N S O N , 
J A M E S   E W A R T ,   A N D R E W   M A C K E E N ,   J E F F   G A N N O N ,   L I N D A   M C C U R D Y

We Are Dependable.7

Financial  
Highlights

The following unaudited financial data has been derived from K-Bro’s consolidated financial 
statements, which have been audited by PricewaterhouseCoopers LLP. The information set 
forth below should be read in conjunction with the Management’s Discussion & Analysis, 
Consolidated Financial Statements and Notes sections of this Annual Report.

REVENUE UP 

16.0%

EBITDA  UP 
55.7%

325

300

275

250

225

200

175

56

52

48

44

40

36

32

28

24

($)

2019

2020

2021

2022

2023

($)

2019

2020

2021

2022

2023

(In millions of Canadian dollars) Years ended December 31

(In millions of Canadian dollars) Years ended December 31

1  The COVID-19 pandemic caused world governments to institute travel restrictions both in and out of and within Canada and the UK, which has had an adverse impact on the Corporation’s 
hospitality business. The COVID-19 pandemic has also contributed to unusually competitive labour markets, causing inefficiencies in attracting, training and retaining employees. In addition 
to this, certain geopolitical events and other factors resulted in rising and unstable commodity costs for key inputs such as natural gas, electricity and diesel. The combination of all these 
events has had a negative impact to consolidated EBITDA in 2020, 2021 and 2022.

2023 Annual Report8

Years ended December 31, 

2023 

2022 

2021 

2020 

2019

Income Statement Data
Revenue  
EBITDA  
EBITDA (%) 
Net earnings 
Net earnings per share (Diluted) 

Balance Sheet Data
Working capital  
Long-term debt  

Other Financial Data
Distributable cash per share  
Payout ratio (%)  
Price to earnings multiple (12 months trailing) 
Price to EBITDA multiple (12 months trailing) 
Return on shareholders’ equity (ROE)(%)  
Total shareholder return, YTD (%)  
Total shareholder return, 5 yrs (%)  
Market capitalization  
Share price:  
  High  
  Low  
  Close  

320,884 
56,806 
17.7 
17,607 
1.64 

41,382 
70,247 

3.04 
39.8 
20.1 
6.2 
10.1 
25.3 
7.3 
350,971 

35.7 
27.0 
33.0 

276,623 
36,492 
13.2 
3,906 
0.37 

223,992 
42,791 
19.1 
8,692 
0.81 

196,591 
38,244 
19.5 
3,782 
0.36 

252,410
47,573
18.8
10,906
1.03

36,635 
45,166 

30,271 
37,973 

27,922 
40,657 

31,021
62,494

1.81 
65.9 
73.8 
8.0 
2.2 
16.7 
0.4 
294,108 

36.0 
27.6 
27.3 

2.57 
46.8 
42.2 
8.5 
4.7 
9.2 
2.7 
366,616 

47.2 
33.4 
34.2  

2.94 
40.9 
93.0 
10.8 
2.3 
4.5 
6.7 
416,078 

46.4 
23.7 
39.0 

2.80
51.1
40.8
9.3
5.6
29.3
5.7
445,914

43.2
32.7
42.1

($ Thousands of CDN dollars, except percentages and per share data)

We Are Dependable. 
9

M A N A G E M E N T ' S 
D I S C U S S I O N   & 
A N A L Y S I S

12
Introduction

13
Strategy

14
Fourth Quarter Overview

14
Selected Annual Financial Information

15
Summary of Results & Key Events

20
Outlook

21
Results of Operations

27
Liquidity & Capital Resources

2023 Annual Report10

29
Dividends

30
Distributable Cash Flow

30
Outstanding Common Shares

31
Related Party Transaction

31
Critical Accounting Estimates

31
Terminology

33
New Accounting Pronouncements Adopted

33
Recent Accounting Pronouncements

34
Critical Risks & Uncertainties

35
Controls & Procedures

We Are Dependable.11

Management’s Discussion & 
Analysis of Financial Condition 
& Results of Operations

The  following  Management's  Discussion  and  Analysis 
(“MD&A”) is supplemental to, and should be read in conjunc-
tion with, the audited consolidated Financial Statements of 
K-Bro  Linen  Inc.  (“the  Corporation”)  for  the  years  ended 
December 31, 2023 and 2022 (the “2023 Audited Financial 
Statements”), as well as the unaudited interim condensed 
consolidated  financial  statements  for  the  periods  ended 
March 31, 2023, June 30, 2023 and September 30, 2023. The 
Corporation  and  its  wholly  owned  subsidiaries,  including 
K-Bro Linen Systems Inc., Para Net Buanderie & Nettoyage 
a  Sec  Inc.,  Buanderie  Villeray  Limitée,  and  Fishers  Topco 
Ltd., are collectively referred to as “K-Bro” in this MD&A.

Management is responsible for the information contained in 
this MD&A and its consistency with information presented 
to  the  Audit  Committee  and  Board  of  Directors.  All  infor-
mation in this document has been reviewed and approved 
by the Audit Committee and Board of Directors. This review 
was performed by management with information available 
as of March 21, 2024.

In the interest of providing current holders (“Shareholders”) 
of common shares of K-Bro Linen Inc. (“Common Shares”) 
and potential investors with information regarding current 
results  and  future  prospects,  our  public  communications 
often include written or verbal forward looking statements. 
Forward  looking  statements  are  disclosures  regarding 
possible  events,  conditions,  or  results  of  operations  that 
are  based  on  assumptions  about  future  economic  condi-
tions  and  courses  of  action,  and  include  future  oriented 
financial information.

This  MD&A  contains  forward  looking  information  that 
represents  internal  expectations,  estimates  or  beliefs 
concerning, among other things, future activities or future 
operating results and various components thereof. The use 
of any of the words “anticipate”, “continue”, “expect”, “may”, 
“will”,  “project”,  “should”,  “believe”,  and  similar  expres-
sions suggesting future outcomes or events are intended to 
identify forward looking information. Statements regarding 
such  forward  looking  information  reflect  management’s 
current  beliefs  and  are  based  on  information  currently 
available to management.

These statements are not guarantees of future performance 
and  are  based  on  management’s  estimates  and  assump-
tions that are subject to risks and uncertainties, which could 

cause K-Bro’s actual performance and financial results in 
future periods to differ materially from the forward-looking 
information contained in this MD&A. These risks and uncer-
tainties  include,  among  other  things:  (i)  risks  associated 
with acquisitions, including (a) the possibility of undisclosed 
material liabilities, disputes or contingencies, (b) challenges 
or  delays  in  achieving  synergy  and  integration  targets,  (c) 
the diversion of management’s time and focus from other 
business  concerns  and  (d)  the  use  of  resources  that  may 
be  needed  in  other  parts  of  our  business;  (ii)  K-Bro's 
competitive  environment;  (iii)  utility  costs,  minimum  wage 
legislation  and  labour  costs;  (iv)  K-Bro's  dependence  on 
long-term  contracts  with  the  associated  renewal  risk  and 
the risks associated with maintaining short term contracts; 
(v) 
(vi) 
increased  capital  expenditure  requirements; 
reliance on key personnel; (vii) changing trends in govern-
ment  outsourcing;  (viii)  changes  or  proposed  changes  to 
minimum wage laws in Ontario, British Columbia, Alberta, 
Québec, Saskatchewan and the United Kingdom (the “UK”); 
(ix) the availability and terms of future financing; (x) textile 
demand;  (xi)  availability  and  access  to  labour;  (xii)  rising 
wage rates in all jurisdictions the Corporation operates and 
(xiii) interest rate and foreign currency risk. Material factors 
or assumptions that were applied in drawing a conclusion 
or making an estimate set out in the forward-looking infor-
mation  include:  (i)  volumes  and  pricing  assumptions;  (ii) 
expected impact of labour cost initiatives; (iii) frequency of 
one-time  costs  impacting  quarterly  and  annual  financial 
results; (iv) interest and foreign exchange rates; and (v) the 
level of capital expenditures. Although the forward-looking 
information  contained  in  this  MD&A  is  based  upon  what 
management  believes  are  reasonable  assumptions,  there 
can be no assurance that actual results will be consistent 
with  these  forward-looking  statements.  Certain  state-
ments  regarding  forward-looking 
included 
in  this  MD&A  may  be  considered  “financial  outlook”  for 
purposes of applicable securities laws, and such financial 
outlook  may  not  be  appropriate  for  purposes  other  than 
this  MD&A.  Forward  looking  information  included  in  this 
MD&A  includes  the  expected  annual  healthcare  revenues 
to be generated from the Corporation’s contracts with new 
customers,  calculation  of  costs,  including  one-time  costs 
impacting the quarterly financial results, anticipated future 
capital  spending  and  statements  with  respect  to  future 
expectations on margins and volume growth. 

information 

2023 Annual Report12

All forward looking information in this MD&A is qualified by 
these cautionary statements. Forward looking information 
in this MD&A is presented only as of the date made. Except 
as  required  by  law,  K-Bro  does  not  undertake  any  obliga-
tion to publicly revise these forward looking statements to 
reflect subsequent events or circumstances.

This  MD&A  also  makes  reference  to  certain  measures  in 
this document that do not have any standardized meaning 
as prescribed by IFRS Accounting Standards and, therefore, 
are considered non GAAP measures. These measures may 
not be comparable to similar measures presented by other 
issuers. Please see “Terminology” for further discussion.

Introduction
CORE BUSINESS

The  Corporation  is  the  largest  owner  and  operator  of 
laundry  and  linen  processing  facilities  in  Canada  and  a 
market  leader  for  laundry  and  textile  rental  services  in 
Scotland  and  the  North  of  England.  K-Bro  and  its  wholly 
owned  subsidiaries  operate  across  Canada  and  the  UK, 
providing  a  range  of  linen  services  to  healthcare  institu-
tions,  hotels  and  other  commercial  accounts  that  include 
the  processing,  management  and  distribution  of  general 
linen and operating room linen.

in  Canada 

The  Corporation’s  operations 
include  ten 
processing facilities and two distribution centres under two 
distinctive brands: K-Bro Linen Systems Inc. and Buanderie 
HMR.  The  Corporation  operates  in  ten  Canadian  cities: 
Québec City, Montréal, Toronto, Regina, Saskatoon, Prince 
Albert, Edmonton, Calgary, Vancouver and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  ("Fishers"),  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is a leading operator of laundry and linen processing facil-
ities in Scotland, providing linen rental, workwear hire and 
cleanroom  garment  services  to  the  hospitality,  health-
care,  manufacturing  and  pharmaceutical  sectors.  The 
Corporation operates five UK sites located in Cupar, Perth, 
Newcastle, Livingston and Coatbridge.

INDUSTRY & MARKET

In  Canada,  K-Bro  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical  services  offered  by  K-Bro  include  the  processing, 
management and distribution of general and operating room 
linens,  including  sheets,  blankets,  towels,  surgical  gowns 
and  drapes  and  other  linen.  Other  types  of  processors  in 

K-Bro's industry include independent privately-owned facil-
ities (i.e., typically small, single facility companies), public 
sector  central  laundries  and  public  and  private  sector  on 
premise laundries (known as “OPLs”). Participants in other 
sectors of the Canadian laundry and linen services industry, 
such as uniform rental companies (which own and launder 
uniforms  worn  by  their  customers'  employees)  typically 
do  not  offer  services  that  significantly  overlap  with  those 
offered by K-Bro.

In  the  UK,  Fishers  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical services offered by Fishers include the processing, 
management  and  distribution  of  general  linen,  workwear 
and  clean  room  garment  services.  Other  types  of  proces-
sors in Fishers’ industry in the UK include publicly traded 
companies,  independent  privately-owned  facilities  (i.e., 
typically,  small  single  facility  companies),  public  sector 
central laundries and public and private sector OPLs.

Our  partnerships  with  healthcare  institutions  and  hospi-
tality  clients  across  Canada  and  the  UK  demonstrate 
K-Bro’s  commitment  to  building  relationships  that  foster 
continuous  improvement,  providing  flexibility  to  adjust  to 
changing circumstances as required and which incorporate 
incentives, penalties and the sharing of risks and rewards 
as circumstances warrant. 

In  this  competitive  industry,  K-Bro  is  distinctive  in  its 
ability to deliver products and services that provide value 
to  our  customers.  Management  believes  that  the  health-
care  and  hospitality  sectors  of  the  laundry  and  linen 
services industry represent a stable base of annual recur-
ring business with opportunities for growth as additional 
healthcare beds and funds are made available to meet the 
needs of an aging demographic.

INDUSTRY CHARACTERISTICS 
& TRENDS

Management  believes  that  the  industry  in  which  K-Bro 
operates has historically exhibited the following character-
istics and trends:

 Generally  Stable  Industry  with  Moderate  Cyclicality  –  As 
evidenced  by  the  stability  in  the  number  of  approved 
hospital beds in the healthcare system and hotel rooms 
in the hospitality industry. The potential for step-changes 
in  volumes  and  revenues  that  align  with  contractual 
arrangements  exists  within 
industry.  Service 
relationships are generally formalized through contracts 
in the healthcare sector that are typically long term (from 
five to ten years), while contracts in the hospitality sector 
usually range from two to five years.

this 

We Are Dependable. 
13

 Outsourcing  and  Privatization  –  In  Canada,  healthcare 
institutions  and  regional  authorities  are  facing  funding 
pressures  and  must  continually  evaluate  the  alloca-
tion  of  scarce  resources.  Consequently,  there  are  often 
advantages to healthcare institutions in outsourcing the 
processing of healthcare linen to private sector laundry 
companies  such  as  K-Bro  because  of  the  economies  of 
scale and significant management expertise that can be 
provided  on  a  more  comprehensive  and  cost-effective 
basis than customers can achieve in operating their own 
laundry facilities.

 Fragmentation  –  Most  cities  have  at  least  one  and 
sometimes several private sector competitors operating 
in  the  healthcare  and  hospitality  sectors  of  the  laundry 
and  linen  services  industry.  Management  believes  that 
the  presence  of  these  operators  provides  consolidation 
opportunities  for  larger  industry  participants  with  the 
financial  means  to  complete  acquisitions.  Management 
evaluates  M&A  opportunities  on  an  ongoing  basis  and 
looks  to  leverage  the  Corporation’s  strong  liquidity 
position, balance sheet and access to the capital markets 
to execute on these opportunities as they arise. 

CUSTOMERS & PRODUCT MIX

K-Bro's  Canadian  customers  include  some  of  the  largest 
healthcare institutions and hospitality providers in Canada. 
In  the  UK,  Fishers’  customers  include  some  of  the  largest 
hotel  chains  operating  in  Scotland.  Healthcare  customers 
include  acute  care  hospitals  and  long-term  care  facilities, 
primarily in Canada. Most of K-Bro's hospitality customers 
(typically  greater  than  250  rooms)  have  historically  gener-
ated between 0.5 million and 3 million pounds of linen per 
year. Most healthcare customers have historically generated 
between 0.5 million pounds of linen per year for a hospital 
and up to approximately 40 million pounds of linen per year 
for a Canadian healthcare region. 

Strategy

In  2023,  K-Bro  communicated  its  long-term  sustainability 
strategy  which  prioritizes  putting  people  first,  supporting 
its  partners  and  environmental  stewardship.  The  strategy 
focuses  on  three  pillars:  People;  Partners;  and  Planet, 
and builds on the Corporation’s vision of delivering indus-
try-leading  service  while  embracing  its  responsibilities  to 
society as a good corporate citizen – supporting the commu-
nities in which it operates, being a great place to work and a 
dependable partner for all its stakeholders.

People  -  Foster  a  customer-centric  culture,  take  care  of 
people,  embrace  diversity,  and  ensure  K-Bro  is  a  great 
place to work.

Partners - Be dependable, exemplify responsible business 
practices,  support 
local  communities,  and  anticipate 
evolving trends.

Planet  -  Operate  responsibly,  prioritize  energy  efficiency, 
embrace best management practices, and support environ-
mental stewardship across the supply chain.

K-Bro maintains the following three part growth focus: 

 Secure  and  Maintain  Long-Term  Contracts  with  Large 
Healthcare  and  Hospitality  Customers  –  K-Bro's  core 
service  is  providing  high  quality  laundry  and  linen 
services  at  competitive  prices  to  large  healthcare  and 
hospitality customers under long term contracts. K-Bro's 
contracts  in  the  healthcare  sector  typically  range  from 
five  to  ten  years  in  length.  Contracts  in  the  hospitality 
sector typically range from two to five years.

 Extend Core Services to New Markets – Management has 
demonstrated its ability to successfully expand K-Bro's 
business  into  new  markets  from  its  established  bases. 
Since  2005,  K-Bro  has  entered  four  new  geographic 
markets across Canada, and in late 2017 entered into the 
UK market. These new markets have contributed signifi-
cantly to K-Bro's growth. Management believes that new 
outsourcing  opportunities  will  continue  to  arise  in  the 
near to medium term and that K-Bro is well positioned 
for  continued  growth,  particularly  as  healthcare  and 
hospitality  institutions  continue  to  increase  their  focus 
on core services and confront pressures for capital and 
cost savings.

 Management may in the future expand its core services 
to new markets either through acquisitions or by estab-
lishing new facilities. Its choice of areas for expansion will 
depend  on  the  availability  of  suitable  acquisition  candi-
dates,  the  volume  of  healthcare  and  hospitality  linen  to 
be processed and the policies of applicable governments.

 Introduce Related Services – In addition to focusing on its 
core services, the Corporation also attempts to capitalize 
on  attractive  business  opportunities  by 
introducing 
closely  related  services  that  enable  it  to  provide  more 
complete solutions to K-Bro's healthcare and hospitality 
customers. These related service offerings include K-Bro 
Operating  Room  services  and  on  site  services.  K-Bro 
performs the sterilization of operating room linen packs 
for  nine  major  hospitals  in  Toronto  and  the  four  health 
authorities in the Vancouver area.

2023 Annual Report 
 
 
 
 
 
14

Fourth Quarter 
Overview

Net  earnings  for  the  fourth  quarter  of  2023  were  $4.2 
million or $0.40 per Common Share (basic). Cash flow from 
operating activities was $7.8 million and distributable cash 
flow was $7.2 million. Consolidated revenue for the fourth 
quarter  of  2023  increased  to  $82.5  million  or  by  16.7% 
compared to 2022, primarily related to the impact of price 
increases implemented to offset inflation-related costs, as 
well as stronger hospitality client activity combined with the 
continued strength of healthcare revenues and the acquisi-
tion of Paranet and Villeray during 2023 (see “Key Events”). 

EBITDA (see “Terminology”) increased in the fourth quarter 
2023 to $14.3 million or by 63.6% compared to $8.7 million 
in 2022. On a consolidated basis, EBITDA margin increased 
to 17.3% in 2023 from 12.3% in 2022. 

Adjusted EBITDA (see “Terminology”) increased in the fourth 
quarter 2023 to $13.3 million or by 52.8% compared to $8.7 
million  in  2022.  On  a  consolidated  basis,  adjusted  EBITDA 
margin increased to 16.2% in 2023 from 12.3% in 2022. 

For  the  Canadian  division,  the  EBITDA  margin  the  fourth 
quarter  increased  to  18.6%  in  2023  from  14.2%  in  2022. 
The  increase  in  margin  is  primarily  related  to  the  impact 
of  stronger  client  activity,  price  increases  across  various 
markets  serviced,  labour  efficiencies,  and  delivery  route 
optimization combined with reduced fuel rates. The increase 
in EBITDA margin was also due to the gain on settlement 
of contingent consideration. This relates to the derecogni-
tion of contingent consideration for the Paranet acquisition 
since  it  will  not  be  paid  out.  This  gain  is  a  non-cash  item 
outside of core operations. 

For the Canadian division, the Adjusted EBITDA margin the 
fourth  quarter  increased  to  17.1%  in  2023  from  14.2%  in 
2022. The increase in margin is primarily related to stronger 
client activity, the impact of price increases across various 
markets  serviced,  labour  efficiencies,  and  delivery  route 
optimization combined with reduced fuel rates. 

For the UK division, in the fourth quarter, the EBITDA margin 
increased to 13.2% in 2023 from 6.0% in 2022. The improve-
ment in EBITDA margin is primarily related to the impact of 
stronger  client  activity,  price  increases,  increased  produc-
tivity,  and  delivery  cost  efficiencies.  Adjusted  EBITDA  was 
consistent with EBITDA in the UK for both 2023 and 2022.

Selected Annual  
Financial Information

Years Ended December 31,

($ Thousands of CDN 
dollars, except percentages 
and per share amounts) 

Canadian 
UK 
Division  Division 
2023 

2023 

Revenue  
EBITDA(1)  
Adjusted EBITDA(2)  
Net earnings (loss)  

241,129 
44,699 
43,754 
12,584 

79,755 
12,107 
12,107 
5,023 

2023 

320,884 
56,806 
55,861 
17,607 

  Canadian 

UK 
Division  Division 
2022 

2022 

  Canadian 

UK
Division  Division
2021 

2021 

212,035 
32,365 
32,365 
6,042 

64,588 
4,127 
4,127 
(2,136) 

2022 

276,623 
36,492 
36,492 
3,906 

183,073 
39,678 
39,678 
13,604 

40,919 
3,113 
3,113 
(4,912) 

2021

223,992
42,791
42,791
8,692

Net earnings (loss) per share:
Basic  
Diluted  

1.180 
1.172 

0.471 
0.468 

1.651 
1.640 

0.567 
0.563 

(0.200) 
(0.199) 

0.366 
0.364 

1.282 
1.273 

(0.463) 
(0.460) 

0.819
0.813

Total assets  
Long-term debt (excludes lease liabilities)  

364,716 
70,247 

325,760 
45,166 

332,519
37,973

Weighted average number of shares outstanding:
Basic  
Diluted  

10,663,949 
10,733,256 

  10,657,742 
  10,735,269 

  10,608,539
  10,686,187

1  EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Adjusted EBITDA (as defined below) is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our 

core operations. See “Terminology” for a complete description of the adjusted items.

We Are Dependable. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15

Summary of 2023 Results  
& Key Events

KEY EVENTS IN OUR MARKETS 
ARE SUMMARIZED BELOW

ACQUISITION OF BUANDERIE PARANET

On  March  1,  2023  the  Corporation  completed  the  acquisi-
tion  of  100%  of  the  share  capital  of  Buanderie  Para-Net 
(“Paranet”) operating as Paranet (the “Paranet Acquisition”), 
a private laundry and linen services company operating in 
Québec City, Québec. The Paranet Acquisition was completed 
through a share purchase agreement consisting of existing 
working  capital,  fixed  assets,  contracts  and  an  employee 
base. The contracts acquired are in the Québec healthcare 
and  hospitality  sector,  which  complements  the  existing 
business  of  the  Corporation.  Based  on  the  Corporation’s 
evaluation of the Paranet Acquisition and the criteria in the 
identification of a business combination established in IFRS 
3, the Paranet Acquisition has been accounted for using the 
acquisition method, whereby the purchase consideration is 
allocated to the fair values of the net assets acquired. 

The  Corporation  financed  the  Paranet  Acquisition  and 
transaction costs from existing loan facilities. 

The  purchase  price  allocated  to  the  net  assets  acquired, 
based on their estimated fair values, is as follows:

($ Thousands, except percentages) 

 2022 

2023

Cash consideration  
Contingent consideration  
Total purchase price  

11,074
945
12,019

Net  earnings  were  $17.6  million  or  $1.65  per  Common 
Share  (basic).  Cash  flow  from  operating  activities  was 
$41.0 million and distributable cash flow was $32.4 million. 
Revenue  increased  in  fiscal  2023  to  $320.9  million  or  by 
16.0%  compared  to  2022.  Consolidated  revenue  for  the 
fourth quarter of 2023 increased to $82.5 million or by 16.7% 
compared  to  2022,  primarily  related  to  price  increases 
implemented in 2023, as well as stronger hospitality client 
activity combined with the continued strength of healthcare 
revenues  and  the  acquisition  of  Paranet  and  Villeray  (see 
“Key Events”). 

EBITDA  (see  “Terminology”)  increased  in  2023  to  $56.8 
million or by 55.7% compared to $36.5 million in 2022. On a 
consolidated basis, EBITDA margin increased from 13.2% in 
2022 to 17.7% in 2023. 

Adjusted EBITDA (see “Terminology”) increased in 2023 to 
$55.9 million or by 53.1% compared to $36.5 million in 2022. 
On  a  consolidated  basis,  EBITDA  margin  increased  from 
13.2% in 2022 to 17.4% in 2023. 

For the Canadian division, the EBITDA margin increased to 
18.5% in 2023 from 15.3% in 2022. The increase in margin 
is  primarily  related  to  impact  of  price  increases  across 
various markets serviced, the completion of the AHS transi-
tion,  operating  efficiencies,  and  lower  delivery  costs.  The 
lower delivery costs are attributable to the optimization of 
high  frequency  routes  combined  with  reduced  fuel  rates. 
The  increase  in  EBITDA  margin  was  also  due  to  the  gain 
on  settlement  of  contingent  consideration.  This  relates 
to  the  derecognition  of  contingent  consideration  for  the 
Paranet acquisition since it will not be paid out. This gain is 
a non-cash item outside of core operations. 

For  the  Canadian  division,  the  Adjusted  EBITDA  margin 
increased to 18.1% in 2023 from 15.3% in 2022. The increase 
in margin is primarily related to impact of price increases 
across various markets serviced, the completion of the AHS 
transition, operating efficiencies, and lower delivery costs. 
The lower delivery costs are attributable to the optimization 
of high frequency routes combined with reduced fuel rates.

For the UK division, the EBITDA margin increased to 15.2% 
in 2023 from 6.4% in 2022. The increase in EBITDA margin 
is  primarily  related  to  the  impact  of  price  increases  and 
increased productivity. In addition, the natural gas hedge 
put  into  place  during  2022,  lower  fuel  rates  and  delivery 
cost  efficiencies  contributed  to  the  margin  growth. 
Adjusted EBITDA was consistent with EBITDA in the UK for 
both 2023 and 2022.

2023 Annual Report 
 
 
16

The  assets  and  liabilities  recognized  as  a  result  of  the 
Paranet Acquisition are as follows:

Acquisition Related Costs

($ Thousands, except percentages) 

 2022 

2023

Net Assets Acquired:
Accounts receivable  
Prepaid expenses and deposits  
Linen in service  
Accounts payable and accrued liabilities(2)  
Lease liabilities  
Deferred income taxes  
Property, plant and equipment(1,2)  
Intangible assets  

Net identifiable assets acquired  
Goodwill  
Net assets acquired  

1,317
137
970
(1,552)
(1,176)
(1,474)
6,142
2,450

6,814
5,205
12,019

1   Includes ROUA from the Canadian Division of $1,176 comprised of buildings of $964 and ve-

hicles of $212

2   Includes provision of $219 for asset retirement obligation

The  provisional  intangible  assets  acquired  are  made  up 
of  $2,450  for  the  customer  contracts  along  with  related 
relationships  and  customer  lists.  The  goodwill  is  attribut-
able  to  the  workforce,  and  the  efficiencies  and  synergies 
created  between  the  existing  business  of  the  Corporation 
and the acquired business. Goodwill will not be deductible 
for tax purposes. 

Contingent Consideration

In the event that a certain EBITDA target was achieved by 
Paranet for the twelve month period ended August 31, 2023, 
additional undiscounted consideration of up to $1,890 would 
have been payable in cash during the fourth quarter of 2023. 
While performance was in-line with expectations, the target 
was not achieved; therefore, no payment was made.

During  the  first  three  quarters  of  2023,  the  estimated  fair 
value of the possible payment was classified as contingent 
consideration.  The  fair  value  of  the  contingent  consider-
ation was estimated by considering the probability-adjusted 
future expected cash flows in regards to Paranet achieving 
the  target  that  would  result  in  consideration  being  paid. 
The impact of discounting these future cash flows was not 
considered because the impact would be nominal. Given that 
the  EBITDA  target  was  not  achieved  for  the  twelve  month 
period  ended  August  31,  2023,  the  contingent  consider-
ation amount of $945 has been derecognized and a gain on 
settlement of contingent consideration has been recorded 
in Consolidated Statement of Earnings and Comprehensive 
Income for the twelve months ended December 31, 2023.

For the twelve months ended December 31, 2023, $274 in 
professional  fees  associated  with  the  Paranet  Acquisition 
has been included in Corporate expenses.

Revenue and Profit Information

The acquired business contributed revenues of $7,819 to the 
Corporation for the period from March 1, 2023 to December 
31, 2023. If the Paranet Acquisition had occurred on January 
1,  2023,  consolidated  pro-forma  revenue  for  the  period 
ended December 31, 2023 would have been $322,209.

The  acquired  business  contributed  a  net  deficit  of  ($316) 
to  the  Corporation  for  the  period  from  March  1,  2023  to 
December 31, 2023. If the Paranet Acquisition had occurred 
on  January  1,  2023,  consolidated  pro-forma  net  income 
for the period ended December 31, 2023 would have been 
$17,591.

These  amounts  have  been  calculated  using  Paranet’s 
results and adjusting them for differences in the accounting 
policies between the Corporation and Paranet as it pertains 
to property, plant and equipment. The Corporation follows 
the  requirements  of  IFRS  Accounting  Standards  whereas 
Paranet  previously  reported  under  Canadian  Accounting 
Standards  for  Private  Enterprises  (ASPE),  the  additional 
depreciation and amortization that would have been charged 
assuming the fair value adjustments to property, plant and 
equipment and intangible assets had applied from January 
1, 2023, together with the consequential tax effects.

ACQUISITION OF VILLERAY

On  November  1,  2023,  the  Corporation  completed  the 
acquisition  of  100%  of  the  share  capital  of  Buanderie 
Villeray and its affiliate Buanderie La Relance (the “Villeray 
Acquisition”), a private laundry and linen services company 
incorporated in Canada and operating in Montréal, Québec. 
The  Villeray  Acquisition  was  completed  through  a  share 
purchase agreement consisting of existing working capital, 
fixed  assets,  customer  relationships  and  an  employee 
base.  Villeray  operates  in  the  hospitality  and  healthcare 
sector,  which  complements  the  existing  business  of  the 
Corporation.  As  part  of  the  transaction,  the  Corporation 
closed its Granby facility and consolidated existing volumes 
into  Villeray.  Based  on  the  Corporation’s  evaluation  of  the 
Villeray  Acquisition  and  the  criteria  in  the  identification  of 
a business combination established in IFRS 3, the Villeray 
Acquisition  has  been  accounted  for  using  the  acquisition 
method, whereby the purchase consideration is allocated to 
the fair values of the net assets acquired. 

The Corporation financed the Villeray Acquisition and trans-
action costs from existing loan facilities. 

We Are Dependable. 
 
 
 
 
 
 
 
 
 
 
17

The  purchase  price  allocated  to  the  net  assets  acquired, 
based on their estimated fair values, is as follows:

($ Thousands, except percentages) 

 2022 

2023

Cash consideration  
Contingent consideration  
Total purchase price  

11,204
500
11,704

The  assets  and  liabilities  recognized  as  a  result  of  the 
Villeray Acquisition are as follows:

($ Thousands, except percentages) 

 2022 

2023

Net Assets Acquired:
Accounts receivable  
Prepaid expenses and deposits  
Income tax receivable  
Accounts payable and accrued liabilities(2)  
Lease liabilities  
Deferred income taxes  
Property, plant and equipment(1,2)  
Intangible assets  

Net identifiable assets acquired  
Goodwill  
Net assets acquired  

1   Includes ROUA from the Canadian Division of $2,706 related to buildings

2   Includes provision of $97 for asset retirement obligation

907
187
69
(807)
(2,706)
(1,416)
7,161
2,530

5,925
5,779
11,704

The  provisional  intangible  assets  acquired  are  made  up 
of  $2,530  related  to  customer  relationships.  The  goodwill 
is  attributable  to  the  workforce,  and  the  efficiencies  and 
synergies  created  between  the  existing  business  of  the 
Corporation and the acquired business. Goodwill will not be 
deductible for tax purposes.

Contingent Consideration

The  estimated  fair  value  of  payment  has  been  classi-
fied  as  contingent  consideration  by  exercising  significant 
judgment as to whether it should be classified as such, or 
as renumeration to the former owner, who will be employed 
subsequent to the close of the transaction. The Corporation 
has determined by considering all relevant factors included 
in  the  agreements  as  it  pertains  to  employment  terms, 
valuation of the business, and other relevant terms that the 
additional consideration is most appropriately reflected as 
contingent consideration.

In  the  event  that  a  certain  EBITDA  target  is  achieved  by 
Villeray for the twelve month period ended October 31, 2024, 
additional undiscounted consideration ranging from $500 to 
$1,000  will  be  payable  in  cash  during  the  first  quarter  of 
2025.  The  potential  undiscounted  amount  payable  within 
the agreement will only be paid should the EBITDA target 
be achieved. Should the EBITDA target not be achieved, no 
payment will be made. 

The fair value of the contingent consideration of $500 was 
estimated  by  considering  the  probability-adjusted  future 
expected  cash  flows  in  regards  to  Villeray  achieving  the 
target  that  would  result  in  consideration  being  paid.  The 
impact  of  discounting  those  future  cash  flows  was  not 
considered because the impact would be nominal.

Since  the  estimated  future  cash  flows  and  probability  of 
achieving the EBITDA target are an unobservable input, the 
fair value of the contingent consideration is classified as a 
level 3 fair value measurement.

Acquisition Related Costs

For  the  year  ended  December  31,  2023,  $414  in  profes-
sional fees associated with the Villeray Acquisition has been 
included in Corporate expenses.

Revenue and Profit Information

The  acquired  business  contributed  revenues  of  $1,602  to 
the  Corporation  for  the  period  from  November  1,  2023  to 
December 31, 2023. If the Villeray Acquisition had occurred 
on January 1, 2023, consolidated pro-forma revenue for the 
year ended December 31, 2023 would have been $329,021. 
If  both  the  Paranet  Acquisition  and  Villeray  Acquisition 
had  occurred  on  January  1,  2023,  consolidated  pro-forma 
revenue for the year ended December 31, 2023 would have 
been $330,346.

The acquired business contributed a net deficit of ($201) to 
the  Corporation  for  the  period  from  November  1,  2023  to 
December  31,  2023,  inclusive  of  Granby  transition  related 
costs.  If  the  Villeray  Acquisition  had  occurred  on  January 
1, 2023, consolidated pro-forma net income for the period 
ended December 31, 2023 would have been $17,721.

These  amounts  have  been  calculated  using  Villeray’s 
results and adjusting them for differences in the accounting 
policies between the Corporation and Villeray as it pertains 
to property, plant and equipment. The Corporation follows 
the  requirements  of  IFRS  Accounting  Standards  whereas 
Villeray  previously  reported  under  Canadian  Accounting 
Standards  for  Private  Enterprises  (ASPE),  the  additional 
depreciation and amortization that would have been charged 
assuming the fair value adjustments to property, plant and 
equipment and intangible assets had applied from January 
1, 2023, together with the consequential tax effects.

2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
18

NORMAL COURSE ISSUER BID

ECONOMIC CONDITIONS

On May 15, 2023, the Corporation announced its intention to 
proceed with a normal course issuer bid (NCIB) to purchase 
up to 881,481 of its common shares (“Shares”) through the 
TSX and / or alternative Canadian trading systems, repre-
senting approximately 10% of the public float of 8,814,816 
shares as at May 9, 2023, during the twelve-month period 
commencing May 18, 2023 and ending May 17, 2024. 

During the year ended December 31, 2023, the Corporation 
repurchased and cancelled 199,062 common shares (2022 
– nil) for $6,496 under the NCIB, net of transaction costs of 
$1 which were recorded in share capital. The average share 
price was $32.63, with prices ranging from $30.48 to $35.53.

The Corporation recorded a financial liability of $3,967 related 
to the NCIB due to the automatic share repurchase plan for 
purchases that could be made from January 1 to March 22, 
2024. During the blackout period, no changes can be made 
as it pertains to the automated share repurchase plan.

3SHEALTH CONTRACT EXTENSION

In  Q2  2022,  the  Corporation  extended  its  existing  contract 
with 3sHealth for an additional six years to May 31, 2031 on 
terms that are consistent with the existing contract. 

REVOLVING CREDIT FACILITY

On August 31, 2023, the Corporation completed an amend-
ment  to  its  existing  revolving  credit  facility  to  extend  the 
agreement  from  July  31,  2026  to  July  31,  2027,  as  previ-
ously  amended  on  July  18,  2022.  In  addition,  the  agree-
ment  expanded  the  revolving  credit  facility  from  $100,000 
to  $125,000  plus  a  $25,000  accordion.  The  Corporation’s 
incremental borrowing rate under its existing credit facility 
is  determined  by  the  Canadian  prime  rate  plus  an  appli-
cable margin based on the ratio of Funded Debt to EBITDA 
as  defined  in  the  credit  agreement.  During  fiscal  2022 
and  2023,  the  Canadian  prime  rate  increased  from  3.70% 
in January 2022 to 6.95% in June 2023, and in July 2023 it 
increased to 7.20%. 

CAPITAL INVESTMENT PLAN

For fiscal 2024, the Corporation’s planned capital spending is 
expected to be between $15.0 and $17.0 million on a consol-
idated basis, including the expenditures associated with the 
Villeray  acquisition.  This  guidance  includes  both  strategic 
and  maintenance  capital  requirements  to  support  existing 
base business in both Canada and the UK. We will continue 
to  assess  capital  needs  within  our  facilities  and  prioritize 
projects  that  have  shorter  term  paybacks  as  well  as  those 
that are required to maintain efficient and reliable operations. 

Since  2020,  due  to  changing  government  restrictions  to 
mitigate  the  ongoing  COVID-19  pandemic,  supply  chain 
disruption, geopolitical events impacting key inputs such as 
natural gas, electricity and diesel and inflationary impacts 
to labour and materials the Corporation has faced varying 
degrees  of  financial  impact  within  Canada  and  the  UK. 
The  COVID-19  pandemic  has  also  contributed  to  unusu-
ally  competitive  labour  markets,  causing  inefficiencies  in 
attracting,  training  and  retaining  employees.  While  labour 
markets  have  been  stabilizing,  certain  regional  markets 
continue to experience constrained labour availability.

The  Corporation’s  Credit  Facility  is  subject  to  floating 
interest  rates  and,  therefore,  is  subject  to  fluctuations  in 
interest  rates  which  are  beyond  the  Corporation’s  control. 
Increases in interest rates, both domestically and interna-
tionally,  could  negatively  affect  the  Corporation’s  cost  of 
financing its operations and investments.

Uncertainty  about  judgments,  estimates  and  assump-
tions  made  by  management  during  the  preparation  of  the 
Corporation’s  consolidated  financial  statements  related 
to  potential  impacts  of  the  COVID-19  pandemic,  geopolit-
ical events and rising interest rates on revenue, expenses, 
assets,  liabilities,  and  note  disclosures  could  result  in  a 
material  adjustment  to  the  carrying  value  of  the  asset  or 
liability affected.

IMPAIRMENT OF ASSETS

The  Corporation  performed  its  annual  impairment  assess-
ment  for  goodwill  for  the  Canadian  division  and  for  the  UK 
division as at December 31, 2023 and December 31, 2022 in 
accordance with its policy described in Note 2(k) and Note 2(h). 
The Corporation also performed impairment indicator assess-
ments where there was no goodwill allocated to the CGU. 

For both periods, the recoverable amount for the CGUs was 
assessed  using  an  earnings  multiple  approach.  For  the 
year ended December 31, 2023, if the result of the earnings 
multiple  approach  indicated  there  was  a  possible  impair-
ment, a discounted cash flow was performed. 

Earnings  multiple  approach  (Fair  value  less  costs  to 
dispose, “FVLCD”)

For the years ended December 31, 2023 and 2022, the key 
assumption utilized was the implied multiple. The implied 
multiple is calculated by utilizing the average multiples of 
comparable  public  companies.  The  Corporation  used  an 
implied  average  forward  multiple  of  9.70  (2022  -  10.60)  to 
calculate  the  recoverable  amounts.  The  implied  multiple 
was applied to the trailing twelve month EBITDA to deter-
mine the recoverable amount of the CGU and compare it to 
the carrying value of the CGU. 

We Are Dependable.19

Based  on  the  assessments  performed  for  the  year  ended 
December  31,  2023,  no  CGU  had  a  recoverable  amount 
that was less than the carrying value of the CGU. A further 
assessment using a discounted cash flow to determine the 
value-in-use was not performed due to the headroom from 
FVLCD determined using an earnings multiple approach.

Discounted cash flow (Value-in-use, “VIU”)

Where  the  results  of  the  FVLCD  approach  indicated  there 
was a possible impairment, a further assessment using a 
discounted cash flow was performed to determine the VIU 
of each VGU identified.

For  the  year  ended  December  31,  2022,  the  Corporation 
used  probability  weighted  discounted  cash  flows  and  the 
assumptions  for  those  cash  flows  were  the  Corporation’s 
board approved budgets, cash flow forecasts, trailing 

twelve-month  EBITDA,  the  pre-tax  discount  rate  and 
terminal value growth rate. 

The probability weighted approach used for the year ended 
December  31,  2022  was  evaluated  based  on  an  equally 
weighted  probability  of  a  continued  one-year  downturn  in 
sales to the worst case scenario of a two year downturn in 
sales. The scenarios estimated a decline of 8% to 12 % for 
2023, 7% for 2024 with sales returning to normalized levels 
thereafter  with  sales  growth  estimates  used  2%.  These 
represent  the  Corporation’s  best  estimate  of  cash  flows 
over the forecast period.

The terminal value growth rate is based on management's 
best  estimate  of  the  long-term  growth  rate  for  its  CGUs 
after the forecast period, considering historic performance 
and future economic forecasts.

The calculation of the recoverable amount was based on the 
following key assumptions:

Calgary  
Edmonton 
Vancouver 2 
Vancouver 1 
Victoria 
Paranet 
Villeray 
UK 

Testing Methodology 
December 31, 2022 

Pre-tax Discount Rate 
December 31, 2022 

Terminal Value Growth Rate
December 31, 2022

FVLCD 
FVLCD 
FVLCD 
FVLCD 
FVLCD 
n/a 
n/a 
VIU 

n/a  
n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
15.4% 

n/a
n/a
n/a
n/a
n/a
n/a
n/a
2.0%

Based on testing performed at December 31, 2023 and December 31, 2022, no impairment was determined to exist.

Recoverable amount

The recoverable amount of each CGU is sensitive to changes in market conditions which could result in material changes. 
For the year ended December 31, 2022, where further assessment using the probability weighted discounted cash flows 
was required the sensitivity of key assumptions to a reasonable change was assessed. The Corporation does not believe 
there is a reasonable change in the key assumptions that would cause the recoverable amount of any CGU to break even 
or have an impairment. The table below summarizes the results of the impact on key assumptions to a reasonable change.

2023 Annual Report 
 
Recoverable Amount 
December 31, 2022 

Change in Pre-tax Discount 
Rate Increase of 1% 
December 31, 2022 

Change in Terminal Value
Growth Rate Decrease of 1%
December 31, 2022

20

n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
£50,261 

n/a  
n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
-£4,201 

n/a
n/a
n/a
n/a
n/a
n/a
n/a
-£4,458

Calgary  
Edmonton 
Vancouver 2 
Vancouver 1 
Victoria 
Paranet 
Villeray 
UK 

Outlook

The  Corporation’s  healthcare  and  hospitality  segments 
continues  to  experience  steady  growth  trends.  For  the 
healthcare segment, management expects activity levels to 
remain strong from continued focus on reducing wait times 
and  enhancing  patient  care.  For  the  hospitality  segment, 
management expects solid activity levels from both business 
and leisure travel reflecting historical seasonal trends. 

The  volatility  we  encountered  from  energy  prices,  local 
labour market shortages and cost inflation throughout the 
pandemic  has  stabilized.  In  early  2022,  particularly  in  the 
UK,  the  Corporation  faced  significant  volatility  in  energy 
costs  due  to  geopolitical  issues.  In  April  2022,  to  mitigate 
this instability, the Corporation locked in natural gas supply 
rates in the UK until December 2024. 

The Corporation also faced temporary labour inefficiencies 
from unusually competitive labour markets. While labour 
markets  have  been  stabilizing,  certain  regional  markets 
continue  to  experience  constrained  labour  availability. 
The  Corporation  is  managing  more  challenging  regional 
labour availability with complementary temporary foreign 
worker programs and has seen positive staffing support in 
this regard.

Throughout  2023,  EBITDA  margins  have  benefited  from 
stronger client activity, price increases that we have secured 
to offset inflation-related costs, the completion of the AHS 
transition, operating efficiencies, and lower delivery costs. 
Going  forward,  management  expects  EBITDA  margins  to 
follow historical seasonal trends. 

With continued momentum in existing operations, manage-
ment  has  refocused  attention  on  strategic  acquisitions, 
such  as  the  acquisitions  of  Villeray  and  Paranet,  to  accel-
erate  growth  in  both  North  America  and  Europe,  geogra-
phies  which  remain  highly  fragmented.  K-Bro  will  look  to 
leverage  its  strong  liquidity  position,  balance  sheet  and 
access to the capital markets to execute on these opportu-
nities, should they arise. For further information about the 
impact of other economic factors on our business, see the 
“Summary of 2023 Results and Key Events”.

We Are Dependable. 
 
 
 
21

Results of Operations
KEY PERFORMANCE DRIVERS

K-Bro’s key performance drivers focus on growth, profitability, stability and cost containment in order to maintain dividends 
and maximize Shareholder value in the long term. The following outlines our results on a period-to-period comparative 
basis in each of these areas:

Three Months Ended December 31,

Canadian 
Division 
2023 

UK 
Division 
2023 

51.2%  
39.0%  
15.9%  

161.7%  
161.7%  
19.4%  

11,712 
18.6%  
10,767  
17.1%  
3,341  

2,567  
13.2%  
2,567  
13.2%  
908  

($ Thousands of CDN dollars, except 
percentages and per share amounts) 
Category 

Indicator 

Growth  

Profitability  

Stability  

EBITDA(1)  
Adjusted EBITDA(2)  
Revenue  
Distributable cash flow(3) 

EBITDA(1)  
EBITDA margin  
Adjusted EBITDA(2)  
Adjusted EBITDA margin  
Net earnings (loss)  

Debt to total capital(4)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Delivery  
Expenses included in EBITDA  

40.2%  
6.0%  
11.8%  
81.4%  

33.3%  
12.6%  
14.2%  
86.8%  

Canadian 
Division 
2022 

UK
Division
2022 

-0.6%  
-0.6%  
13.3%  

-13.9%  
-13.9%  
14.5%  

7,745 
14.2%  
7,745  
14.2%  
822  

981  
6.0%  
981  
6.0%  
(542)  

41.0%  
6.8%  
13.1%  
85.8%  

35.4%  
14.3%  
16.1%  
94.0%  

2022

-2.3%
-2.3%
13.6%
-54.2%

8,726
12.3%
8,726
12.3%
280

20.6%
52,998
2,636
106.9%
0.300

39.7%
8.5%
13.8%
87.7%

2023 

63.6%  
52.8%  
16.7%  
138.7%  

14,279  
17.3%  
13,334 
16.2%  
4,249  

29.4% 
52,884 
5,857 
44.4% 
0.300 

38.6%  
7.5%  
12.4%  
82.7%  

1    EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Adjusted EBITDA (as defined below) is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our 

core operations. See “Terminology” for a complete description of the adjusted items.

3   Effective January 1, 2019, distributable cash flow includes the addition of principal elements of lease payments. This accounts for the change in accounting policies and the adoption of IFRS 

16, where now the principal elements of lease payments flow through financing outflows opposed to operating cash flows.

4   Debt to total capital is defined by management as the total long term debt (excludes lease liabilities) divided by the Corporation’s total capital. See “Terminology”.

2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
22

Canadian 
Division 
2023 

UK 
Division 
2023 

38.1%  
35.2%  
13.7%  

193.4%  
193.4%  
23.5%  

44,699 
18.5%  
43,754  
18.1%  
12,584  

12,107  
15.2%  
12,107  
15.2%  
5,023  

($ Thousands of CDN dollars, except 
percentages and per share amounts) 
Category 

Indicator 

Growth  

Profitability  

Stability  

EBITDA(1)  
Adjusted EBITDA(2)  
Revenue  
Distributable cash flow(3) 

EBITDA(1)  
EBITDA margin  
Adjusted EBITDA(2)  
Adjusted EBITDA margin  
Net earnings (loss)  

Debt to total capital(4)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Delivery  
Expenses included in EBITDA  

40.2%  
6.2%  
11.5%  
81.5%  

33.3%  
12.7%  
13.8%  
84.8%  

Year Ended December 31,

Canadian 
Division 
2022 

UK
Division
2022 

-18.4%  
-18.4%  
15.8%  

32.6%  
32.6%  
57.8%  

32,365 
15.3%  
32,365  
15.3%  
6,042  

4,127  
6.4%  
4,127  
6.4%  
(2,136)  

41.2%  
6.4%  
12.8%  
84.7%  

36.4%  
15.7%  
15.8%  
93.6%  

2023 

55.7%  
53.1%  
16.0%  
65.4%  

56,806  
17.7%  
55,861  
17.4%  
17,607  

29.4% 
52,884 
5,857 
39.8% 
1.200 

38.5%  
7.8%  
12.1%  
82.3%  

2022

-14.7%
-14.7%
23.5%
-28.8%

36,492
13.2%
36,492
13.2%
3,906

20.6%
52,998
2,636
65.9%
1.200

40.1%
8.6%
13.5%
86.8%

1    EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Adjusted EBITDA (as defined below) is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our 

core operations. See “Terminology” for a complete description of the adjusted items.

3   Effective January 1, 2019, distributable cash flow includes the addition of principal elements of lease payments. This accounts for the change in accounting policies and the adoption of IFRS 

16, where now the principal elements of lease payments flow through financing outflows opposed to operating cash flows.

4   Debt to total capital is defined by management as the total long term debt (excludes lease liabilities) divided by the Corporation’s total capital. See “Terminology”.

We Are Dependable. 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
23

QUARTERLY FINANCIAL INFORMATION CONSOLIDATED

Historically, the Corporation’s financial and operating results, particularly in respect of Fishers, are stronger in the second 
and  third  quarters  as  a  result  of  seasonality  and  the  associated  higher  hospitality  volumes.  Other  fluctuations  in  net 
income from quarter to quarter can also be attributed to hiring and labour cost trends, timing of linen purchases, utility 
costs, timing of repairs and maintenance expenditures, business development, capital spending patterns and changes in 
corporate tax rates and income tax expenses. 

The following table provides certain selected consolidated financial and operating data prepared by management for the 
preceding eight quarters:

Quarterly Financial Information - Consolidated  
($ Thousands of CDN dollars, except
percentages and per share amounts) 

2023 

2022

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue 

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue 
(Adjusted EBITDA margin)  

Depreciation and amortization  
Finance expense  
Earnings (loss) before income taxes  
Income tax expense (recovery)  

Net earnings (loss)  
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

48,451 
34,013  
82,464  

68,185  
14,279  
17.3%  
13,334  

46,621   45,445  
40,271   35,300  
86,892   80,745  

43,823 
26,960 
70,783 

69,199   66,244  
17,693   14,501  
20.4%   18.0%  
17,693   14,501  

60,450 
10,333 
14.6% 
10,333 

43,963  
26,708  
70,671  

61,945  
8,726  
12.3%  
8,726  

42,683  
30,945  
73,628  

43,523   43,237
27,367   18,197
70,890   61,434

62,607  
11,021  
15.0%  
11,021  

61,207   54,372
9,683  
7,062
13.7%   11.5%
7,062
9,683  

16.2%  

20.4%   18.0%  

14.6% 

12.3%  

15.0%  

13.7%   11.5%

7,298  
1,732  
5,249  
1,000  

4,249  
5.2%  
0.399  
0.396 

6,872  
1,860  
8,961  
2,294  

6,667  
7.7%  
0.627  
0.622  

6,803  
1,584  
6,114  
1,423  

4,691  
5.8%  
0.438  
0.436  

6,321 
1,473 
2,539 
539 

2,000 
2.8% 
0.187 
0.186 

6,505  
1,639  
582  
302  

280  
0.4%  
0.026  
0.026 

6,466  
1,340  
3,215  
759  

2,456  
3.3%  
0.230  
0.228  

6,570  
1,001  
2,112  
496  

1,616  
2.3%  
0.152  
0.151  

6,527
1,000
(465)
(19)

(446)
-0.7%
(0.042)
(0.042)

Total assets  
Total long-term financial liabilities  

364,716  
132,773  

341,662   346,532   337,277 
113,262   122,178   112,628 

325,760   321,527   329,677   325,041
105,744   100,408   106,327   99,302

Funds provided by operations  
Long-term debt (excludes lease liabilities) 
Dividends declared per share  

7,817  
70,247  
0.300  

22,758  
1,122  
55,162   63,598  
0.300  
0.300  

9,308 
53,713 
0.300 

1,049  
45,166  
0.300  

11,530  
39,141  
0.300  

3,838  
9,713
45,224   36,615
0.300
0.300  

1  EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Adjusted EBITDA (as defined below) is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part 

of our core operations. See “Terminology” for a complete description of the adjusted items

2023 Annual Report24

QUARTERLY FINANCIAL INFORMATION - CANADIAN DIVISION

The following table provides certain selected consolidated financial and operating data prepared by management for the 
preceding eight quarters:

Quarterly Financial Information 
- Canadian Division 
($ Thousands of CDN dollars, except 
percentages and per share amounts) 

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue 
(Adjusted EBITDA margin) 

2023 

2022

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

46,952  
16,138  
63,090  

51,378  
11,712  
18.6%  
10,767  

44,962  
18,417  
63,379  

43,681  
15,480  
59,161  

42,243  
13,256  
55,499  

50,455  
12,924  
20.4%  
12,924  

48,456  
10,705  
18.1%  
10,705  

46,141  
9,358  
16.9%  
9,358  

42,419  
12,032  
54,451  

46,707  
7,745  
14.2%  
7,745  

41,197  
13,870  
55,067  

41,936  
11,347  
53,283  

46,037  
9,030  
16.4%  
9,030  

45,212  
8,071  
15.1%  
8,071  

41,687
7,547
49,234

41,715
7,519
15.3%
7,519

17.1%  

20.4%  

18.1%  

16.9%  

14.2%  

16.4%  

15.1%  

15.3%

Net earnings  
Net earnings as a % of revenue  
Basic earnings per share  
Diluted earnings per share  

3,341  
5.3%  
0.314  
0.311  

4,169  
6.6%  
0.392  
0.389  

2,829  
4.8%  
0.264  
0.263  

2,245  
4.0%  
0.210  
0.209  

822  
1.5%  
0.077  
0.076  

2,122  
3.9%  
0.199  
0.197  

1,669  
3.1%  
0.157  
0.156  

1,429
2.9%
0.134
0.134

1 EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Adjusted EBITDA (as defined below) is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part 

of our core operations. See “Terminology” for a complete description of the adjusted items.

We Are Dependable.25

QUARTERLY FINANCIAL INFORMATION - UK DIVISION

The following table provides certain selected consolidated financial and operating data prepared by management for the 
preceding eight quarters:

Quarterly Financial Information - UK Division 
(in reporting currency Canadian $) 
($ Thousands of CDN dollars, except 
percentages and per share amounts) 

2023 

2022

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue 
(Adjusted EBITDA margin)  

1,499  
17,875  
19,374  

16,807  
2,567  
13.2%  
2,567  

1,659  
21,854  
23,513  

1,764  
19,820  
21,584  

1,580  
13,704  
15,284  

18,744  
4,769  
20.3%  
4,769  

17,788  
3,796  
17.6%  
3,796  

14,309  
975  
6.4%  
975  

1,544  
14,676  
16,220  

15,239  
981  
6.0%  
981  

1,486  
17,075  
18,561  

1,587  
16,020  
17,607  

1,550
10,650
12,200

16,570  
1,991  
10.7%  
1,991  

15,995  
1,612  
9.2%  
1,612  

12,657
(457)
-3.7% 
(457)

13.2%  

20.3%  

17.6%  

6.4%  

6.0%  

10.7%  

9.2%  

-3.7%

Net income (loss)  
Net income (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

908  
4.7%  
0.085  
0.085  

2,498  
10.6%  
0.235  
0.235  

1,862  
8.6%  
0.174  
0.173  

(245)  
-1.6%  
(0.023)  
(0.023)  

(542)  
-3.3%  
(0.051)  
(0.050)  

334  
1.8%  
0.031  
0.031  

(53)  
-0.3%  
(0.005)  
(0.005)  

(1,875)
-15.4%
(0.176)
(0.175)

Quarterly Financial Information - UK Division 
(in local currency Sterling £) 
(Thousands, except percentages 
and per share amounts) 

2023 

2022

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue 
(Adjusted EBITDA margin) 

886  
10,570  
11,456  

9,939  
1,517  
13.2%  
1,517  

977  
12,877  
13,854  

1,049  
11,787  
12,836  

11,042  
2,812  
20.3%  
2,812  

10,578  
2,258  
17.6%  
2,258  

962  
8,341  
9,303  

8,711  
592  
6.4%  
592  

967  
9,200  
10,167  

987  
11,327  
12,314  

1,005  
10,153  
11,158  

912
6,267
7,179

9,553  
614  
6.0%  
614  

10,994  
1,320  
10.7%  
1,320  

10,134  
1,024  
9.2%  
1,024  

7,448
(269)
-3.7% 
(269)

13.2%  

20.3%  

17.6%  

6.4%  

6.0%  

10.7%  

9.2%  

-3.7%

Net income (loss) 
Net income (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

536  
4.7%  
0.051  
0.051  

1,476  
10.6%  
0.139  
0.138  

1,108  
8.6%  
0.103  
0.103  

(151)  
-1.6%  
(0.014)  
(0.014)  

(341)  
-3.3%  
(0.032)  
(0.032)  

221  
1.8%  
0.021  
0.020  

(32)  
-0.3%  
(0.003)  
(0.003)  

(1,103)
-15.4%
(0.104)
(0.103)

1 EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Adjusted EBITDA (as defined below) is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part 

of our core operations. See “Terminology” for a complete description of the adjusted items.

2023 Annual Report26

REVENUE, EARNINGS & EBITDA

OPERATING EXPENSES

For the year ended December 31, 2023, K-Bro’s consolidated 
revenue  increased  by  16.0%  to  $320.9  million  from  $276.6 
million in the comparative period. This increase was primarily 
due  to  increased  client  activity  in  the  hospitality  segment, 
the  impact  of  price  increases  across  various  markets  to 
offset inflation-related costs and the acquisitions of Paranet 
and Villeray. In 2023, approximately 57.5% of K-Bro’s consol-
idated revenue was generated from healthcare institutions, 
which  is  lower  compared  to  62.7%  in  2022.  The  change  in 
revenue mix is primarily related to the increased activity in 
the hospitality segment due to an uptick in leisure travel and 
the business travel recovery in certain markets.

Consolidated EBITDA increased in the year to $56.8 million 
from  $36.5  million  in  2022,  which  is  a  increase  of  55.7%. 
The  consolidated  EBITDA  margin  increased  to  17.7%  in 
2023  compared  to  13.2%  in  2022.  The  increase  in  margin 
is  primarily  related  the  impact  of  price  increases  imple-
mented, as well as increased productivity and delivery route 
optimization coupled with lower fuel costs. The increase in 
EBITDA  margin  was  also  due  to  the  gain  on  settlement  of 
contingent  consideration.  This  relates  to  the  derecognition 
of contingent consideration for the Paranet acquisition since 
it will not be paid out. This gain is a non-cash item outside of 
core operations. 

Consolidated adjusted EBITDA increased in the year to $55.9 
million  from  $36.5  million  in  2022,  which  is  a  increase  of 
53.1%. The consolidated EBITDA margin increased to 17.4% 
in 2023 compared to 13.2% in 2022. The increase in margin 
is  primarily  related  the  impact  of  price  increases  imple-
mented, as well as increased productivity and delivery route 
optimization coupled with lower fuel costs.

Net earnings increased by $13.7 million or 350.8% from $3.9 
million in 2022 to $17.6 million in 2023, and net earnings as 
a percentage of revenue increased by 4.1% to 5.5% in 2023 
from 1.4% in 2022. The change in net earnings is primarily 
related  to  the  flow  through  items  in  EBITDA  discussed.  In 
addition,  the  derecognition  of  contingent  consideration  for 
Paranet resulted in a non-recurring gain of $0.9 million.

Wages  and  benefits  increased  by  $12.4  million  to  $123.4 
million  compared  to  $111.0  million  in  the  comparative 
period of 2022, and as a percentage of revenue decreased 
by  1.6  percentage  points  to  38.5%.  The  decrease  as  a 
percentage  of  revenue  is  primarily  related  to  the  impact 
of  price  increases  secured  across  various  markets  and 
labour efficiencies achieved.

Linen increased by $1.7 million to $33.0 million compared 
to  $31.3  million  in  the  comparative  period  of  2022,  and 
as  a  percentage  of  revenue  decreased  by  1.0  percentage 
points to 10.3%. The decrease as a percentage of revenue 
is primarily related to the changes to the mix of linen and 
higher  hospitality  volumes  processed  compared  to  the 
prior year.

Utilities increased by $1.3 million to $25.1 million compared 
to  $23.8  million  in  the  comparative  period  of  2022,  and 
as  a  percentage  of  revenue  decreased  by  0.8  percentage 
points to 7.8%. The decrease as a percentage of revenue is 
primarily related to the impact of price increases secured, 
the  UK  natural  gas  hedge  which  was  put  in  place  during 
Q2 2022.

Delivery 
increased  by  $1.4  million  to  $38.7  million 
compared  to  $37.3  million  in  the  comparative  period  of 
2022,  and  as  a  percentage  of  revenue  decreased  by  1.4 
percentage points to 12.1%. The decrease as a percentage 
of  revenue  is  primarily  related  to  the  optimization  of 
high-frequency routes, resulting in delivery cost efficien-
cies as well as lower fuel prices.

Occupancy costs increased by $0.9 million to $5.4 million 
compared  to  $4.5  million  in  the  comparative  period  of 
2022, and as a percentage of revenue remained relatively 
constant  at  1.7%.  The  increase  in  spending  is  largely 
related  to  increased  facility  rent  as  well  as  costs  associ-
ated with the Granby facility transition to Villeray.

We Are Dependable.27

Materials and supplies increased by $1.2 million to $12.1 
million  compared  to  $10.9  million  in  the  comparative 
period of 2022, and as a percentage of revenue remained 
relatively constant at 3.8%. 

Repairs  and  maintenance  increased  by  $2.4  million  to 
$12.8 million compared to $10.4 million in the comparative 
period of 2022, and as a percentage of revenue remained 
relatively constant at 4.0%.

Corporate costs increased by $3.4 million to $14.4 million 
compared  to  $11.0  million  in  the  comparative  period  of 
2022,  and  as  a  percentage  of  revenue  increased  by  0.5 
percentage points to 4.5%. The increase as a percentage of 
revenue is primarily related to financing costs, compliance 
related advisory and professional fees along with acquisi-
tion related costs for Villeray and Paranet.

Gain  on  settlement  of  contingent  consideration  relates 
to  the  derecognition  of  the  contingent  consideration  for 
Paranet  since  it  will  not  be  paid  out.  The  derecognition 
of  this  liability  resulted  in  a  non-recurring  gain  which  is 
non-cash in nature.

Depreciation of property, plant and equipment and amorti-
zation of intangible assets represents the expense related 
to the appropriate matching of the Corporation’s long-term 
assets to the estimated useful life and period of economic 
benefit of those assets.

Income tax includes current and future income taxes based 
on  taxable  income  and  the  temporary  timing  differences 
between the tax and accounting bases of assets and liabil-
ities. Income tax reflects the provision on the earnings of 
the Corporation.

Liquidity &  
Capital Resources 

In  2023,  cash  generated  by  operating  activities  was  $41.0 
million  with  a  debt  to  total  capitalization  of  29.4%.  The 
change  in  cash  from  operations  is  primarily  due  to  the 
change  in  working  capital  items  driven  from  timing  of 
business activity, including the timing of cash receipts from 
customers. 

includes  working 
The  Corporation’s  capital  structure 
capital,  a  committed  revolving  credit  facility  and  share 
capital.  We  continuously  monitor  actual  and  forecast  cash 
flows and monitor the availability on our committed credit 
facility.  Management  believes  the  unutilized  balance  of 
$52.9  million  with  respect  to  its  revolving  credit  facility  is 
sufficient  for  the  Corporation’s  operations  in  the  foresee-
able  future.  However,  management  intends  to  continually 
assess its opportunities to maintain a conservative amount 
of  leverage  and  balance  sheet  flexibility  in  the  short  and 
long term basis in order to ensure that sufficient capital is 
available for future growth needs.

During  2023,  cash  used  in  financing  activities  was  $3.7 
million compared to $13.1 million in 2022. Financing activ-
ities  consisted  of  net  proceeds  from  the  revolving  credit 
facility, dividends paid to Shareholders, principal elements 
of lease payments, and the repurchase of shares under the 
Normal Course Issuer Bid.

During  2023,  cash  used  in  investing  activities  was  $34.3 
million compared to $11.4 million in 2022. The increase in 
investing activities is primarily related to the acquisitions of 
Villeray and Paranet. Investing activities are also related to 
the purchase of plant equipment.

2023 Annual Report28

CONTRACTUAL OBLIGATIONS

Payments due under contractual obligations for the next five years and thereafter are as follows:

($ Thousands of CDN dollars) 

Total 

2024 

Payments Due by Year
2025 to 2026 

2027 to 2028 

Subsequent

Long-term debt  
Lease liabilities  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

70,247  
58,914  
15,599  
9,434  
9,396  

-  
11,811  
11,278  
9,434  
9,396  

-  
18,104  
4,321  
-  
-  

70,247  
13,635  
-  
-  
-  

-
15,364
-
-
-

The  lease  liabilities  are  secured  by  automotive  equipment 
and plants and are more fully described in the Corporation’s 
audited  annual  consolidated  financial  statements  for  the 
year ended December 31, 2023. The source of funds for these 
commitments will be from operating cash flow and, if neces-
sary, the undrawn portion of the revolving credit facility.

FINANCIAL POSITION

Years Ended December 31,

($ Thousands, except percentages) 

 2023 

2022

Cash and cash equivalents 
Long-term debt 
(excludes lease liabilities)
Shareholders’ equity  
Total capital 
Debt to total capital  
(see Terminology for definition)  

(5,857) 
70,247  

(2,636)
45,166 

174,431  
238,821  
29.4%  

176,542
219,072
20.6% 

For the period ended December 31, 2023, the Corporation 
had a debt to total capital of 29.4%, unused revolving credit 
facility of $52.9 million and has not incurred any events of 
default under the terms of its credit facility. 

As at December 31, 2023, the Corporation had net working 
capital  of  $41.4  million  compared  to  its  working  capital 
position of $36.6 million at December 31, 2022. The increase 
in  working  capital  is  primarily  attributable  to  the  timing 
of  cash  receipts  from  customers  and  the  timing  of  linen 
purchases, as well as the acquisition of Paranet and Villeray.

Management believes that K-Bro has the capital resources 
and  liquidity  necessary  to  meet  its  commitments,  support 
its operations and finance its growth strategies. In addition 
to K-Bro’s ability to generate cash from operations and its 
revolving credit facility, K-Bro believes it is also able to raise 
capital through equity issuances in the market or increase 
its  borrowing  capacity,  if  necessary,  to  provide  for  capital 
spending and to sustain its property, plant and equipment.

We Are Dependable. 
 
 
 
29

Dividends

Fiscal Period 

Payment Date 

# of Shares 
Outstanding 

Amount 
Per Share 

2023 

Total Amount 
(1)(3)(5)(7) 

2022

Amount 
Per Share 

Total Amount
(2)(4)(6)(8)

February 15  
March 15  
April 14  

May 15  
June 15  
July 14  

August 15  
September 15  
October 14  

November 15  
December 15  
January 13  

10,773,190  
10,773,190  
10,773,190  

10,773,190  
10,820,662  
10,781,779  

10,768,585  
10,761,089  
10,731,707 

10,701,629  
10,669,747  
10,635,473  

January  
February  
March  
Q1  

April  
May  
June  
Q2  

July  
August  
September  
Q3  

October  
November  
December  
Q4  

YTD  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,077  
1,077  
1,077  
3,231  

1,077  
1,082  
1,078  
3,237  

1,078  
1,077  
1,073  
3,228  

1,070  
1,067  
1,063  
3,200  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,072
1,072
1,072
3,216

1,072
1,078
1,078
3,228

1,077
1,077
1,077
3,234

1,076
1,076
1,076
3,227

1.20000  

12,896  

1.20000  

12,905

1 The total amount of dividends declared was $0.10000 per share for a total of $1,077,319 per month for January - March 2023; when rounded in thousands, $3,231 of dividends were declared in Q1 2023.

2 The total amount of dividends declared was $0.10000 per share for a total of $1,071,881 per month for January - March 2022; when rounded in thousands, $3,216 of dividends were declared in Q1 2022.

3  The total amount of dividends declared was $0.10000 per share for a total of $1,077,319 for April 2023, $1,082,066 for May 2023, and $1,078,178 for June 2023. When rounded in thousands, 

$3,237 of dividends were declared in Q2 2023.

4  The total amount of dividends declared was $0.10000 per share for a total of $1,071,881 for April 2022, $1,077,514 for May 2022, and $1,077,514 for June 2022. When rounded in thousands, 

$3,228 of dividends were declared in Q2 2022.

5  The total amount of dividends declared was $0.10000 per share for a total of $1,076,859 for July 2023, $1,076,109 for August 2023, and $1,073,171 for September 2023. When rounded in 

thousands, $3,228 of dividends were declared in Q3 2023.

6  The total amount of dividends declared was $0.10000 per share for a total of $1,077,417 for July 2022, $1,077,318 for August 2022, and $1,077,318 for September 2022. When rounded in thousands, 

$3,234 of dividends were declared in Q3 2022.

7   The total amount of dividends declared was $0.10000 per share for a total of $1,070,163 for October 2023, $1,066,975 for November 2023, and $1,063,547 for December 2023. When rounded in thousands, 

$3,201 of dividends were declared in Q4 2023.

8  The total amount of dividends declared was $0.10000 per share for a total of $1,077,319 per month for October - December 2022; when rounded in thousands, $3,227 of dividends were declared in Q4 2022.

For  the  year  ended  December  31,  2023,  the  Corporation 
declared a $1.200 per Common Share dividend compared to 
$3.037 per Common Share of Distributable Cash Flow (see 
“Terminology”). The actual payout ratio was 39.8%.

by  the  Board  of  Directors.  All  such  dividends  are  discre-
tionary. Dividends are declared payable each month in equal 
amounts to Shareholders on the last business day of each 
month and are paid by the 15th of the following month.

The Corporation’s policy is to pay dividends to Shareholders 
from its available distributable cash flow while considering 
requirements  for  capital  expenditures,  working  capital, 
growth  capital  and  other  reserves  considered  advisable 

The  Corporation  designates  all  dividends  paid  or  deemed 
to be paid as Eligible Dividends for purposes of subsection 
89(14) of the Income Tax Act (Canada), and similar provin-
cial and territorial legislation, unless indicated otherwise.

2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
30

Distributable Cash Flow 

(see Terminology) (all amounts in this section in $000s except per share amounts and percentages)

The Corporation’s source of cash for dividends is distributable cash flow provided by operating activities. Distributable cash flow, 
reconciled to cash provided by operating activities as calculated under IFRS Accounting Standards, is presented as follows:

($ Thousands of CDN dollars, except
percentages and per share amounts) 

2023 

2022

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Cash provided by operating activities  

7,817  

22,758  

1,122  

9,308  

1,049  

11,530  

3,838  

9,713

Deduct (add):
Net changes in non-cash working capital items(1)  
Share-based compensation expense  
Maintenance capital expenditures(2)  
Principle elements of lease payments  

(3,448)  
410  
1,103  
2,547  

8,344   (11,615)  
443  
1,143  
2,340  

438  
379  
2,360  

606  
505  
936  
2,144  

(4,994)  
410  
706  
1,908  

1,204  
438  
520  
1,834  

(4,929)  
428  
1,078  
1,821  

3,098 
512
690
1,834

Distributable cash flow  

7,205  

11,237  

8,811  

5,117  

3,019  

7,534  

5,440  

3,579

Dividends declared  
Dividends declared per share  
Payout ratio(3)  

3,200  
0.300  
44.4%  

3,228  
0.300  
28.7%  

3,237  
0.300  
36.7%  

3,231  
0.300  
63.1%  

3,227  
0.300  
106.9%  

3,234  
0.300  
42.9%  

3,228  
0.300  
59.3%  

3,216
0.300
89.9%

Weighted average shares outstanding  
during the period, basic 
Weighted average shares outstanding  
during the period, diluted

Trailing-twelve months (“TTM”)
Distributable cash flow  
Dividends  
Payout ratio(3)  

10,510  

10,645  

10,706  

10,707  

10,675  

10,659  

10,650   10,641

10,588  

10,729  

10,760  

10,733  

10,751  

10,750  

10,716   10,703 

32,370  
12,896  
39.8%  

28,184  
12,923  
45.9%  

24,481  
12,929  
52.8%  

21,110  
12,920  
61.2%  

19,572  
12,905  
65.9%  

23,148  
12,894  
55.7%  

23,502   25,675
12,875   12,859
50.1%
54.8%  

1  Net change in non-cash working capital is excluded from the calculation as management believes it would introduce significant cash flow variability and affect underlying cash flow from operating 
activities. Significant variability can be caused by such things as the timing of receipts (which individually are large because of the nature of K-Bro’s customer base and timing may vary due to the 
timing of customer approval, vacations of customer personnel, etc.) and the timing of disbursements (such as the payment of large volume rebates done once annually). As well, large increases in 
working capital are generally required when contracts with new customers are signed as linen is purchased and accounts receivable increase. Management feels that this amount should be excluded 
from the distributable cash flow calculation.

2 Maintenance capital expenditures include costs required to maintain or replace assets which do not have a discrete return on investment.

3  The ratio of dividends paid compared to distributable cash flow is periodically reviewed by the Board of Directors to take into account the current and prospective performance of the business 

and other items considered to be prudent. Payout ratio is calculated on the dividends declared divided by the distributable cash flow.

Outstanding Shares

As  at  December  31,  2023,  the  Corporation  had  10,635,473 
Common  Shares  outstanding.  Basic  and  diluted  weighted 
average  number  of  Common  Shares  outstanding  for  2023 
were 10,663,949 and 10,733,256, respectively (10,657,742 and 
10,735,269, respectively, for the comparative 2022 periods).

In  accordance  with  the  Corporation’s  Long  Term  Incentive 
(“LTI”)  plan  and  in  conjunction  with  the  performance  of 
the  Corporation  in  the  2022  fiscal  year,  on  April  13,  2023 
the  Compensation,  Nominating  and  Corporate  Governance 
Committee approved LTI compensation of $1.8 million (2022 
–  $1.8  million)  to  be  paid  as  Common  Shares  issued  from 

We Are Dependable. 
 
31

treasury. As at December 31, 2023, the value of the Common 
Shares held by the LTI custodian was $2.5 million (December 
31,  2022  –  $1.9  million)  which  was  comprised  of  76,900  in 
unvested  Common  Shares  (December  31,  2022  –  64,552) 
with a nil aggregate cost (December 31, 2022 – $nil).

As at March 21, 2024 there were 10,583,007 Common Shares 
issued  and  outstanding  including  76,900  Common  Shares 
issued but held as unvested treasury shares.

Related Party 
Transactions

The Corporation incurred expenses in the normal course of 
business  for  advisory  consulting  services  provided  by  Mr. 
Matthew  Hills,  a  member  of  the  Board  of  Directors.  The 
amounts  charged  are  recorded  at  their  exchange  amounts 
and are on arm’s length terms. For the year ended December 
31,  2023,  the  Corporation  incurred  fees  totaling  $72,000 
compared to $72,000 for the same period of fiscal 2022.

Critical 
Accounting 
Estimates

The  preparation  of  the  financial  statements,  in  confor-
mity  with  IFRS  Accounting  Standards,  requires  K-Bro  to 
make  estimates  and  assumptions  that  affect  the  reported 
amounts of assets and liabilities and disclosures of contin-
gent assets and liabilities at the date of the financial state-
ments and the reported amounts of revenues and expenses 
during  the  reported  period.  Management  regularly  evalu-
ates  these  estimates  and  assumptions  which  are  based 
on  past  experience  and  other  factors  that  are  deemed 
reasonable under the circumstances. This involves varying 
judgment  and  uncertainty  and,  therefore, 
degrees  of 
amounts  currently  reported  in  the  financial  statements 
could differ in the future. Further to those areas discussed 
in the Corporation’s 2022 audited financial statements and 
annual MD&A, determining the lease term and incremental 
borrowing rates under IFRS 16 requires critical judgments 
as  well  as  assumptions  that  have  been  incorporated  into 
any asset impairment testing models.

ECONOMIC CONDITIONS

Since  2020,  due  to  changing  government  restrictions  to 
mitigate  the  ongoing  COVID-19  pandemic,  supply  chain 
disruption, geopolitical events impacting key inputs such as 

natural gas, electricity and diesel and inflationary impacts 
to labour and materials the Corporation has faced varying 
degrees  of  financial  impact  within  Canada  and  the  UK. 
The  COVID-19  pandemic  has  also  contributed  to  unusu-
ally  competitive  labour  markets,  causing  inefficiencies 
in  attracting,  training  and  retaining  employees.  While  the 
Corporation  anticipates  labour  markets  will  stabilize,  the 
timing  remains  uncertain  and  until  such  time  as  labour 
markets  stabilize  the  Corporation  will  continue  to  be 
impacted financially by these conditions.

The  Corporation’s  Credit  Facility  is  subject  to  floating 
interest  rates  and,  therefore,  is  subject  to  fluctuations  in 
interest  rates  which  are  beyond  the  Corporation’s  control. 
Increases in interest rates, both domestically and interna-
tionally,  could  negatively  affect  the  Corporation’s  cost  of 
financing its operations and investments. Uncertainty about 
judgments, estimates and assumptions made by manage-
ment  during  the  preparation  of  the  Corporation’s  consol-
idated  financial  statements  related  to  potential  impacts 
of  the  COVID-19  pandemic,  geopolitical  events  and  rising 
interest rates on revenue, expenses, assets, liabilities, and 
note  disclosures  could  result  in  a  material  adjustment  to 
the carrying value of the asset or liability affected.

Terminology
EBITDA

K-Bro  reports  EBITDA  (Earnings  before  interest,  taxes, 
depreciation  and  amortization)  as  a  key  measure  used  by 
management  to  evaluate  performance.  EBITDA  is  utilized 
to  measure  compliance  with  debt  covenants  and  to  make 
decisions related to dividends to Shareholders. We believe 
EBITDA  assists  investors  to  assess  our  performance  on 
a  consistent  basis  as  it  is  an  indication  of  our  capacity  to 
generate income from operations before taking into account 
management’s financing decisions and costs of consuming 
tangible and intangible capital assets, which vary according 
to their vintage, technological currency and management’s 
estimate of their useful life. Accordingly, EBITDA comprises 
revenues less operating costs before financing costs, capital 
asset and intangible asset amortization, and income taxes.

EBITDA  is  a  sub  total  presented  within  the  statement  of 
earnings in accordance with the amendments made to IAS 
1  which  became  effective  January  1,  2016.  EBITDA  is  not 
considered  an  alternative  to  net  earnings  in  measuring 
K-Bro’s  performance.  EBITDA  should  not  be  used  as  an 
exclusive measure of cash flow since it does not account for 
the impact of working capital changes, capital expenditures, 
debt changes and other sources and uses of cash, which are 
disclosed in the consolidated statements of cash flows.

2023 Annual Report32

Three Months Ended December 31,

Years Ended December 31,

2023 

4,249  

1,000  
1,732  
7,043  
255  
14,279  

2022 

280  

302  
1,639  
6,120  
385  
8,726  

2023 

17,607  

5,256  
6,649  
26,669  
625  
56,806  

2022

3,906

1,538
4,980
23,766
2,302
36,492

($ Thousands of CDN dollars) 

Net earnings  
Add:
Income tax expense  
Finance expense  
Depreciation of property, plant and equipment  
Amortization of intangible assets  
EBITDA  

NON-GA AP MEASURES

ADJUSTED EBITDA

Adjusted EBITDA is a measure which has been reported in order to assist in the comparison of historical EBITDA to current 
results.  “Adjusted  EBITDA”  is  defined  as  EBITDA  (defined  above)  with  the  exclusion  of  certain  material  items  that  are 
unusual in nature, infrequently occurring or not considered part of our core operations.

($ Thousands of CDN 
dollars, except percentages 
and per share amounts) 

Three Months Ended December 31,

Canadian 
Division 
2023 

UK 
Division 
2023 

Canadian 
Division 
2022 

UK 
Division
2022 

2023 

EBITDA 
Deduct non-recurring items: 
  Gain on settlement of contingent consideration  
Adjusted EBITDA 

11,712 

2,567 

14,279 

(945) 
10,767 

- 
2,567 

(945) 
13,334 

7,745 

- 
7,745 

981 

- 
981 

($ Thousands of CDN 
dollars, except percentages 
and per share amounts) 

Canadian 
Division 
2023 

UK 
Division 
2023 

Canadian 
Division 
2022 

UK 
Division
2022 

2023 

Years Ended December 31,

2022

8,726

-
8,726

2022

EBITDA 
Deduct non-recurring items: 
  Gain on settlement of contingent consideration  
Adjusted EBITDA 

44,699 

12,107 

56,806 

32,365 

4,127 

36,492

(945) 
43,754 

- 
12,107 

(945) 
55,861 

- 
32,365 

- 
4,127 

-
36,492

We Are Dependable. 
 
 
 
 
 
33

DISTRIBUTABLE CASH FLOW

Distributable  cash  flow  is  a  measure  used  by  manage-
ment  to  evaluate  the  Corporation’s  performance.  While 
the  closest  IFRS  Accounting  Standards  measure  is  cash 
provided  by  operating  activities,  distributable  cash  flow  is 
considered relevant because it provides an indication of how 
much cash generated by operations is available after capital 
expenditures. It should be noted that although we consider 
this measure to be distributable cash flow, financial and non 
financial covenants in our credit facilities and dealer agree-
ments may restrict cash from being available for dividends, 
re-investment in the Corporation, potential acquisitions, or 
other purposes. Investors should be cautioned that distrib-
utable  cash  flow  may  not  actually  be  available  for  growth 
or distribution from the Corporation. Management refers to 
“Distributable  cash  flow”  as  to  cash  provided  by  (used  in) 
operating activities with the addition of net changes in non 
cash working capital items, less share based compensation, 
maintenance  capital  expenditures  and  principal  elements 
of lease payments.

PAYOUT RATIO

“Payout ratio” is defined by management as the actual cash 
dividend divided by distributable cash. This is a key measure 
used  by  investors  to  value  K-Bro,  assess  its  performance 
and provide an indication of the sustainability of dividends. 
The payout ratio depends on the distributable cash and the 
Corporation’s dividend policy. 

DEBT TO TOTAL CAPITAL

“Debt  to  total  capital”  is  defined  by  management  as  the 
total  long  term  debt  (excludes  lease  liabilities)  divided  by 
the  Corporation’s  total  capital.  This  is  a  measure  used  by 
investors to assess the Corporation’s financial structure.

Distributable cash flow, payout ratio, and debt to total capital 
are  not  calculations  based  on  IFRS  Accounting  Standards 
and  are  not  considered  an  alternative  to  IFRS  Accounting 
Standards  measures  in  measuring  K-Bro’s  performance. 
Distributable  cash  flow,  and  payout  ratio  do  not  have 
standardized  meanings  in  IFRS  Accounting  Standards 
and are therefore not likely to be comparable with similar 
measures used by other issuers.

OFF BAL ANCE SHEET 
ARRANGEMENTS

As at December 31, 2023, the Corporation has not entered 
into any off balance sheet arrangements. 

New Accounting 
Pronouncements 
Adopted

The Corporation adopted the following accounting standards 
and amendments that were effective for our annual consol-
idated financial statements commencing January 1, 2023. 

 ·   Amendments to IAS 12, Deferred Tax related to Assets 
and  Liabilities  arising  from  a  Single  Transaction,  that 
clarify  how  companies  account  for  deferred  tax  on 
transactions  such  as  leases  and  decommissioning 
obligations. This change did not have an impact on our 
financial results and is not expected to have a material 
impact in the future.

 ·   Amendments to IAS 12, Accounting Policies, relates to 
a  temporary  exception  to  the  requirements  regarding 
deferred  tax  assets  and  liabilities  related  to  pillar  two 
income taxes. This change did not have an impact on our 
financial results and is not expected to have a material 
impact in the future.

 ·   Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  –  Disclosure  of  Accounting  Policies, 
related to the disclosure of material rather than signif-
icant  accounting  policies.  This  change  was  applied  to 
accounting policy disclosure within Note 2. 

 ·   Amendments to IAS 8, Accounting Policies – Changes in 
Accounting Estimates and Errors, related to the defini-
tion of accounting estimates. This change did not have 
an impact on our financial results and is not expected to 
have a material impact in the future. 

Recent 
Accounting 
Pronouncements

New standards, interpretations, or amendments that have 
been issued, or are not yet effective, have not been further 
described or early adopted, where no material impact is 
expected  on  the  Corporation's  consolidated  financial 
statements. 

The  IASB  has  issued  the  following  new  standard  and 
amendments to existing standards that will become effec-
tive in future years.

2023 Annual Report34

 ·    Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements - Classification of Liabilities as Current or 
Noncurrent, clarifying requirements for the classifica-
tion of liabilities as non-current.

 ·   Amendments  to  IFRS  16,  Lease  Liability  in  a  Sale  and 
Leaseback,  clarifying  the  measurement  of  a  lease 
liability by the seller in a sale and leaseback transaction.

The  Corporation  has  not  adopted  any  standard,  inter-
pretation  or  amendment  that  has  been  issued  but  is  not 
yet  effective  and  no  material  impact  is  expected  on  the 
Corporation’s  consolidated 
financial  statements.  The 
Corporation will continue to assess the impacts, if any, the 
amendments to existing standards will have on our consol-
idated financial statements, but we currently do not expect 
any material impacts.

Critical Risks  
& Uncertainties

As at December 31, 2023, there are no material changes in 
the Corporation’s risks or risk management activities since 
December 31, 2022. The Corporation’s results of operations, 
business  prospects,  financial  condition,  cash  dividends  to 
Shareholders and the trading price of the Common Shares 
are subject to a number of risks. These risk factors include: 
dependence  on  long-term  contracts  and  the  associated 
renewal  risk  thereof;  the  effects  of  market  volatility  and 
uncertainty; potential future tax changes; the Corporation’s 
competitive  environment  and  increased  competition;  our 
ability  to  acquire  and  successfully  integrate  and  operate 
additional businesses; utility costs; the labour markets; the 
fact  that  our  credit  facility  imposes  numerous  covenants 
and encumbers assets; and, environmental matters.

The  Corporation’s  operating  results  may  be  subject  to 
increased  risk  due  to  current  geopolitical  instability  that 
could  have  an  impact  on  key  input  prices,  such  as  natural 
gas. This uncertainty has become more pronounced with the 
conflict  in  the  Ukraine  which  began  in  late  February  2022 
and has resulted in significant volatility in natural gas supply 
rates.  We  expect  to  mitigate  some  of  these  cost  increases 
with price increases to our customers through price escala-
tion measures although there could be some lag. 

For a discussion of these risks and other risks associated 
with  an  investment  in  the  Common  Shares,  see  “Risk 
Factors – Risks Related to K-Bro and the Laundry and Linen 
Industry  detailed  in  the  Corporation’s  Annual  Information 
Form” that is available at www.sedarplus.ca. 

Controls & 
Procedures

In order to ensure that information with regard to reports 
filed or submitted under securities legislation present fairly 
in all material respects the financial information of K-Bro, 
management,  including  the  President  and  Chief  Executive 
Officer (“CEO”) and the Chief Financial Officer (“CFO”), are 
responsible  for  establishing  and  maintaining  disclosure 
controls  and  procedures,  as  well  as  internal  control  over 
financial reporting.

DISCLOSURE CONTROLS & 
PROCEDURES

The  Corporation  has  established  disclosure  controls  and 
procedures  to  ensure  that  information  disclosed  in  this 
MD&A  and  the  related  financial  statements  of  K-Bro  was 
properly  recorded,  processed,  summarized  and  reported 
to  the  Board  of  Directors  and  the  Audit  Committee.  The 
Corporation’s  CEO  and  CFO  have  evaluated  the  effective-
ness  of  these  disclosure  controls  and  procedures  for  the 
period ended December 31, 2023, and the CEO and CFO have 
concluded that these controls were operating effectively.

INTERNAL CONTROLS OVER 
FINANCIAL REPORTING

The  CEO  and  CFO  acknowledge  responsibility  for  the 
design of internal controls over financial reporting (“ICFR”). 
Consequently the CEO and CFO confirm that the additions 
to  these  controls  that  occurred  during  the  period  ended 
December 31, 2023, did not materially affect, or are reason-
ably likely to materially affect, the Corporation’s ICFR. Based 
upon their evaluation of these controls for the year ended 
December 31, 2023, the CEO and CFO have concluded that 
these controls were operating effectively.

A  control  system,  no  matter  how  well  conceived  and 
operated,  can  provide  only  reasonable,  and  not  absolute, 
assurance that the objectives of the control system are met. 
As a result of the inherent limitations in all control systems, 
no  evaluation  of  controls  can  provide  absolute  assurance 
that  all  control  issues,  including  instance  of  fraud,  if  any, 
have  been  detected.  These  inherent  limitations  include, 
amongst  other  items:  (i)  that  managements’  assumptions 
and judgments could ultimately prove to be incorrect under 
varying conditions and circumstances; or, (ii) the impact of 
isolated errors.

We Are Dependable.35

Additionally, controls may be circumvented by the unauthorized acts of individuals, by collusion of two or more people, or 
by management override. The design of any system of controls is also based, in part, upon certain assumptions about the 
likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under 
all potential (future) conditions.

LIMITATION ON SCOPE OF DESIGN

K-Bro has limited the scope of design of DCP and our Internal Controls over Financial Reporting (ICFR) to exclude controls, 
policies and procedures of Paranet acquired on March 1, 2023 and Villeray acquired on November 1, 2023. The scope limita-
tion is in accordance with section 3.3(1)(b) of NI 52-109 which allows an issuer to limit its design of ICFR to exclude controls, 
policies and procedures of a business that the issuer acquired not more than 365 days before the end of the fiscal period.

Paranet 
($ Thousands, except percentages) 

As at
December 31, 2023

Villeray 
($ Thousands, except percentages) 

As at
December 31, 2023

Current assets  
Non-current assets  
Current liabilities  
Non-current liabilities  

2,774
13,115
1,094
2,869

Current assets  
Non-current assets  
Current liabilities  
Non-current liabilities  

2,352
15,230
1,257
2,803

Paranet 
($ Thousands, except percentages) 

As at
December 31, 2023

Villeray 
($ Thousands, except percentages) 

As at
December 31, 2023

Revenue  
Expense  
Income from Operations  

7,819
8,579
(760)

Revenue  
Expense  
Income from Operations  

1,602
1,902
(300)

Additional  information  regarding  K-Bro  including  required  securities  filings 
are  available  on  our  website  at  www.k-brolinen.com  and  on  the  Canadian 
Securities  Administrators’  website  at  www.sedarplus.ca;  the  System  for 
Electronic Document Analysis and Retrieval (“SEDAR”).

Vous  pouvez  obtenir  des  renseignements  supplémentaires  sur  la  Société, 
y  compris  les  documents  déposés  auprès  des  autorités  de  réglementation, 
sur  notre  site  Web,  au  www.k-brolinen.com  et  sur  le  site  Web  des  autorités 
canadiennes  en  valeurs  mobilières  au  www.sedarplus.ca,  le  site  Web  du 
Système électronique de données, d’analyse et de recherche (« SEDAR »).

2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
36

C O N S O L I D A T E D 
F I N A N C I A L 
S T A T E M E N T S

37
Independent Auditor’s Report

42
Consolidated Statements of Financial Position

43
Consolidated Statements of Earnings & Comprehensive Income

44
Consolidated Statements of Changes in Equity

45
Consolidated Statements of Cash Flow

46
Notes to the Consolidated Financial Statements 

76
Corporate Information

We Are Dependable.37

2023 Annual Report38

We Are Dependable.39

2023 Annual Report40

We Are Dependable.41

2023 Annual ReportConsolidated Statements  
of Financial Position

42

($ Thousands of CDN dollars) 

ASSETS
Current assets
Cash and cash equivalents  
Accounts receivable  
Income tax receivable  
Prepaid expenses and deposits  
Linen in service (note 6)  

Assets classified as held for sale (note 7)  

Property, plant and equipment (note 7)  
Intangible assets (note 8)  
Goodwill (note 9)  

LIABILITIES
Current liabilities
Accounts payable and other liabilities  
Provisions (note 10)  
Share repurchase liability (note 16)  
Lease liabilities (note 13)  
Income taxes payable  
Dividends payable to shareholders  

Long-term debt (note 11)  
Lease liabilities (note 13)  
Provisions (note 10)  
Deferred income taxes (note 14)  

SHAREHOLDERS’ EQUITY
Share capital  
Share repurchase deficit  
Contributed surplus  
Deficit  
Accumulated other comprehensive loss  

Contingencies and commitments (note 15)

December 31, 2023 

December 31, 2022

5,857 
50,306 
- 
7,443 
35,288 
98,894 
718 
99,612 

206,798 
9,406 
48,900 
364,716 

38,166 
206 
3,967 
12,023 
2,086 
1,064 
57,512 

70,247 
41,275 
2,964 
18,287 
190,285 

206,453 
(6,586) 
2,252 
(27,521) 
(167) 
174,431 

364,716 

2,636
37,761
1,917
6,386
31,383
80,083
696
80,779

203,185
4,428
37,368
325,760

32,505
279
-
9,615
-
1,075
43,474

45,166
44,042
2,382
14,154
149,218

208,463
-
2,323
(32,232)
2,012
176,542

325,760

The accompanying notes are an integral part of these consolidated financial statements.

Approved by the 
Board of Directors

Elise Rees,  
Director

Matthew Hills,  
Director

We Are Dependable. 
 
 
 
 
 
 
43

Consolidated Statements of 
Earnings & Comprehensive Income

Years Ended December 31,

($ Thousands of CDN dollars, except share and per share amounts)  

REVENUE  

Expenses
Wages and benefits 
Delivery  
Linen (note 6)  
Utilities  
Corporate  
Materials and supplies  
Repairs and maintenance  
Occupancy costs  
Gain on settlement of contingent consideration (note 27)  
Remeasurement expense (gain)  

EBITDA  

Other expenses
Depreciation of property, plant and equipment (note 7)  
Amortization of intangible assets (note 8)  
Finance expense (note 12)  

Earnings before income taxes  
Current income tax expense 
Deferred income tax expense  
Income tax expense (note 14)  
Net earnings 

Other comprehensive income (loss) 
Items that may be subsequently reclassified to earnings:
  Foreign currency translation differences on foreign operations  
Total comprehensive income  

Net earnings per share (note 17):
Basic  
Diluted  

Weighted average number of shares outstanding:
Basic  
Diluted  

The accompanying notes are an integral part of these consolidated financial statements.

2023 

320,884 

123,394 
38,748 
32,982 
25,124 
14,412 
12,141  
12,758  
5,432  
(945)  
32  
264,078  
56,806  

26,669  
625  
6,649  
33,943  

22,863  
4,002  
1,254  
5,256  
17,607  

1,845  
19,452  

1.65  
1.64  

2022

276,623

110,957
 37,326
31,337
23,754
11,014
10,936
10,419
4,535
-
(147)
240,131
36,492

23,766
2,302
4,980
31,048

5,444
1,441
97
1,538
3,906

(2,648)
1,258

0.37
0.36

10,663,949  
10,733,256  

10,657,742
10,735,269

2023 Annual Report 
 
 
 
44

Consolidated Statements 
of Changes in Equity

($ Thousands of CDN dollars) 

As at December 31, 2022 
Total comprehensive income  
Dividends declared (note 19)  
Employee share based  
compensation expense (note 25)  
Repurchase of shares (note 16)  
Share repurchase liability (note 16)  
Shares vested during the year  
As at December 31, 2023  

Total Share 
Capital 

Share 
Repurchase 
Deficit 

Contributed 
Surplus 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

208,463 
-  
- 

- 
(3,877) 
- 
1,867 
206,453 

-  
- 
-  

-  
(2,619)  
(3,967) 
-  
(6,586)  

2,323  
-  
-  

1,796  
-  
-  
(1,867)  
2,252  

(32,232)  
17,607 
(12,896)  

-  
-  
-  
-  
(27,521)  

(2,012)  
1,845  
-  

-  
-  
-  
-  
(167)  

($ Thousands of CDN dollars) 

As at December 31, 2021 
Total comprehensive loss  
Dividends declared (note 19)  
Employee share based  
compensation expense (note 25)  
Shares forfeited during the year  
Shares vested during the year  
As at December 31, 2022  

Total Share 
Capital 

Share 
Repurchase 
Deficit 

Contributed 
Surplus 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

206,660 
- 
- 

- 
(62) 
1,865 
208,463 

-  
-  
-  

-  
-  
-  
-  

2,338  
-  
-  

1,788  
62  
(1,865)  
2,323  

(23,233)  
3,906 
(12,905)  

-  
-  
-  
(32,232)  

636  
(2,648)  
-  

-  
-  
-  
(2,012)  

The accompanying notes are an integral part of these Consolidated Financial Statements.

Total
Equity

176,542
19,452
(12,896)

1,796
(6,496)
(3,967)
-
174,431

Total
Equity

186,401
1,258
(12,905)

1,788
-
-
176,542

We Are Dependable. 
 
 
 
 
 
 
 
 
 
 
45

Consolidated Statements  
of Cash Flow

Years Ended December 31,

($ Thousands of CDN dollars) 

OPERATING ACTIVITIES
Net earnings  
Depreciation of property, plant and equipment (note 7)  
Amortization of intangible assets (note 8)  
Accretion expense (note 10)  
Employee share based compensation expense  
Remeasurement expense  
Gain on settlement of contingent consideration (note 27)  
Deferred income tax expense  

Change in non-cash working capital items (note 20)  
Cash provided by operating activities  

FINANCING ACTIVITIES
Net proceeds from revolving debt (note 11)  
Repurchase of shares (note 16)  
Principle elements of lease payments  
Dividends paid to shareholders  
Cash used in financing activities  

INVESTING ACTIVITIES
Purchase of property, plant and equipment  
Proceeds from disposal of property, plant and equipment  
Purchase of intangible assets (note 8)  
Acquisition of businesses, net of cash (note 27, 28)  
Cash used in investing activities  

Change in cash and cash equivalents during the year  
Effect of exchange rate changes on cash and cash equivalents  
Cash and cash equivalents, beginning of year  
Cash and cash equivalents, end of year  

Supplementary cash flow information
Interest paid  
Income taxes paid  

The accompanying notes are an integral part of these consolidated financial statements.

2023 

17,607  
26,669  
625  
80  
1,796 
32  
(945)  
1,254  
47,118  

(6,113)  
41,005  

25,081  
(6,496)  
(9,391)  
(12,911)  
(3,717)  

(11,493)  
1  
(493)  
(22,278)  
(34,263)  

3,025  
196  
2,636  
5,857  

6,318  
-  

2022

3,906 
23,766
2,302
39
1,788
(147)
-
97
31,751

(5,621)
26,130

7,193
-
(7,397)
(12,903)
(13,107)

(11,370)
33
(88)
-
(11,425)

1,598
(72)
1,110
2,636

4,600
4,962

2023 Annual Report 
 
Notes to the Consolidated  
Financial Statements

(Thousands of Canadian dollars except share and per share amounts, Years ended December 31, 2023 and 2022)

46

K-Bro  Linen  Inc.  (the  "Corporation"  or  “K-Bro”)  is  incor-
porated  in  Canada  under  the  Business  Corporations  Act 
(Alberta). K-Bro is the largest owner and operator of laundry 
and  linen  processing  facilities  in  Canada  and  a  market 
leader for laundry and textile services in Scotland and the 
North of England. K-Bro and its wholly owned subsidiaries, 
operate  across  Canada  and  the  United  Kingdom  (“UK”), 
provide a range of linen services to healthcare institutions, 
hotels and other commercial organizations that include the 
processing, management and distribution of general linen 
and operating room linen. 

in  Canada 

The  Corporation’s  operations 
include  ten 
processing  facilities  and  two  distribution  centres  under 
two  distinctive  brands,  including  K-Bro  Linen  Systems 
Inc.  and  Buanderie  HMR,  in  ten  Canadian  cities:  Québec 
City,  Montréal,  Toronto,  Regina,  Saskatoon,  Prince  Albert, 
Edmonton, Calgary, Vancouver and Victoria.

The Corporation’s operations in the UK include Fishers Topco 
Ltd. ("Fishers") which was acquired by K-Bro on November 
27, 2017. Fishers was established in 1900 and is an operator of 
laundry and linen processing facilities in Scotland, providing 
linen rental, workwear hire and cleanroom garment services 
to  the  hospitality,  healthcare,  manufacturing  and  pharma-
ceutical  sectors.  Fishers'  client  base  includes  major  hotel 
chains and prestigious venues across Scotland and the North 
of England. The company operates in five cities in Scotland 
and  the  North  of  England  with  facilities  in  Cupar,  Perth, 
Newcastle, Livingston and Coatbridge.

The Corporation’s common shares are traded on the Toronto 
Stock Exchange under the symbol “KBL”. The address of the 
Corporation’s registered head office is 14903 – 137 Avenue, 
Edmonton, Alberta, Canada.

These  audited  annual  consolidated  financial  statements 
(the  “Consolidated  Financial  Statements”)  were  approved 
and authorized for issuance by the Board of Directors (“the 
Board”) on March 21, 2024.

1. BASIS OF PRESENTATION

These Consolidated Financial Statements of the Corporation 
have  been  prepared  in  accordance  with  IFRS  Accounting 
Standards  as 
International  Accounting 
Standards  Board 
(IFRS  Accounting  Standards).  The 
preparation  of  financial  statements  in  conformity  with 

issued  by  the 

IFRS  Accounting  Standards  requires  the  use  of  certain 
critical  accounting  estimates.  It  also  requires  manage-
ment  to  exercise  its  judgment  in  the  process  of  applying 
the  Corporation’s  accounting  policies.  The  areas  involving 
a  higher  degree  of  judgment  or  complexity,  or  areas 
where  assumptions  and  estimates  are  significant  to  the 
Consolidated Financial Statements are disclosed in Note 5.

2.  MATERIAL ACCOUNTING 

POLICIES

The principal accounting policies applied in the preparation 
of  these  Consolidated  Financial  Statements  are  set  out 
below. These policies have been consistently applied to all 
the periods presented, unless otherwise stated.

A) BASIS OF MEASUREMENT

The Consolidated Financial Statements have been prepared 
under the historical cost convention.

B) PRINCIPLES OF CONSOLIDATION

financial  statements 

the 
The  consolidated 
Corporation, 
its  wholly  owned  subsidiaries,  and  the 
long-term  incentive  plan  account  (Note  2(o)).  All  inter-
company balances and transactions have been eliminated 
upon consolidation.

include 

C) CASH & CASH EQUIVALENTS

Cash and cash equivalents includes cash on hand, deposits 
with banks, and other short-term highly liquid investments 
with original maturities of three months or less.

Cash  and  cash  equivalents  are  classified  as  loans  and 
receivables  and  are  carried  at  amortized  cost,  which  is 
equivalent to fair value.

D) LINEN IN SERVICE

Linen in service is stated at cost less accumulated depre-
ciation.  The  cost  is  based  on  the  expenditures  that  are 
directly attributable to the acquisition of linen, amortization 
commences when linen is put into service; with operating 
room  linen  amortized  across  its  estimated  service  life  of 
24  months  and  general  linen  amortized  based  on  usage 
which results in an estimated average service life of 24 to 
36 months.

We Are Dependable.47

E) REVENUE RECOGNITION

A laundry services contract is a contract specifically negoti-
ated for the provision of laundry and linen services. Revenue 
is based on contractually set pricing on a consistent unit-of-
weight  or  price-per-piece  basis  for  each  service  over  the 
term  of  the  contract.  The  Corporation  reports  revenue 
under  two  revenue  categories:  healthcare  and  hospitality 
services. When determining the proper revenue recognition 
method  for  contracts,  the  Corporation  evaluates  whether 
two or more contracts should be combined and accounted 
for  as  one  single  contract  and  whether  the  combined  or 
single contract should be accounted for as more than one 
performance  obligation.  The  Corporation  accounts  for  a 
contract  when,  it  has  commercial  substance,  the  parties 
have  approved  the  contract  in  accordance  with  customary 
business practices and are committed to their obligations, 
the rights of the parties and payment terms are identified, 
and collectability of consideration is probable. 

  1. Identifying the Contract

 The Corporation's policy for revenue recognition requires 
an  appropriately  authorized  contract,  with  sign-off  by 
representatives  from  all  respective  parties  before  any 
services  are  provided  to  a  customer.  Contained  within 
the  terms  of  these  contracts  is  detailed  information 
identifying  each  party’s  rights  regarding  the  laundry 
and linen services to be provided, as well as associated 
payment  terms  (i.e.,  service  pricing,  early  payment 
discounts,  invoicing  requirements,  etc.).  In  addition,  the 
Corporation’s  contracts  have  commercial  substance 
as  the  services  to  be  provided  will  directly  impact  the 
Corporation’s future cash flows via incoming revenue and 
related outgoing expenditures. 

 As  part  of  the  Corporation’s  analysis  in  reviewing  and 
accepting a contract, the Corporation assesses the likeli-
hood  of  collection  from  all  prospective  customers  and 
only transacts with those customers from which payment 
is  probable.  As  the  Corporation’s  significant  customer 
contracts  are  generally  with  government-funded  health 
agencies and large volume hotels, it is probable that the 
Corporation  will  collect  the  consideration  to  which  is 
entitled for the performance of these contracts. 

 For services provided following the expiration of a contract 
and  subsequent  renewal  negotiations,  the  terms  of  the 
original contract carry forward until the new agreement 
has  been  appropriately  authorized.  This  is  confirmed 
through verbal approval and is consistent with customary 
business practices. 

  2. Identifying Performance Obligations in a Contract

 Linen  services  are  provided  to  the  Corporation’s 
customers consecutively over a period of time (i.e., daily 

deliveries over the contract term) and the same method 
is used to measure the Corporation’s progress in satis-
fying  the  performance  of  the  contract  (i.e.,  revenue 
is  based  on  contractually  set  pricing  on  a  consistent 
unit-of-weight or price-per-piece basis for each service 
over  the  term  of  the  contract).  Additionally,  these 
services  generally  include  integrated  processing  and 
delivery, consist of a single deliverable (clean processed 
volume), and in the case of rental linen, are not offered 
individually (rental linen is used as an input in the provi-
sion of standard laundry and linen services). Therefore, 
the  services  provided  under  one  service  agreement 
constitute a single performance obligation.

 3. Determining the Transaction Price

 The majority of the Corporation’s contracts utilize a fixed 
pricing model. These contracts stipulate a fixed rate to be 
charged to customers on a price-per-unit basis, including 
either  weight-based  or  item-based  billing.  For  these 
types of arrangements, revenue is recognized over time 
as  each  unit  of  linen  is  processed  and  delivered  using 
the fixed consideration rate per the contract. In addition 
to  the  above  pricing  methodology,  some  contracts  have 
additional  components  which  meet  the  definition  of 
variable consideration per IFRS 15, which are accounted 
for using the most likely amount method. The estimates 
of  variable  consideration  and  determination  of  whether 
to  include  estimated  amounts  in  the  transaction  price 
are based largely on an assessment of the Corporation’s 
anticipated  performance  and  all  information,  historical, 
current, and forecasted, that is reasonably available.

   4. Allocating the Transaction Price

 Each  of  the  customer’s  individual  customer  contracts 
represents a single performance obligation. As a result, 
the transaction price for each contract (based on contrac-
tually  stipulated  fixed  and  variable  pricing  for  a  single 
deliverable) is allocated to each processed item based on 
the agreed upon rate.

 Volume  rebates,  where  applicable,  are  recorded  based 
on  annualized  expected  volumes  of  individual  customer 
contracts  when  it  is  reasonable  that  the  criteria  are 
likely to be met. Based on past experience, management 
believes  that  volumes  utilized  for  any  estimates  are 
reasonable and would not expect a material deviation to 
the balance of accrued liabilities or revenue. 

  5. Performance Obligations Satisfied Over Time

 The  Corporation  typically  transfers  control  of  goods  or 
services and satisfies performance obligations over time, 
once clean linen has been provided to the customer and the 
customer has accepted delivery of the processed items. 

2023 Annual Report 
 
  
 
 
 
 
 
 
48

 Payment  of  laundry  services  are  due  respective  of  the 
terms  as  indicated  in  the  customer’s  laundry  service 
contract,  whereby  customers  are  generally  invoiced  on  a 
monthly basis and consideration is payable when invoiced.

 The  Corporation  presents  its  contract  balances,  on  a 
contract-by-contract  basis,  in  a  net  contract  asset  or 
liability  position,  separately  from  its  trade  receivables. 
Contract  assets  and  trade  receivables  are  both  rights  to 
receive  consideration  in  exchange  for  goods  or  services 
that the Company has transferred to a customer, however 
the  classification  depends  on  whether  such  right  is  only 
conditional  on  the  passage  of  time  (trade  receivables) 
or  if  it  is  also  conditional  on  something  else  (contract 
assets),  such  as  the  satisfaction  of  further  performance 
obligations  under  the  contract.  A  contract  liability  is  the 
cumulative  amount  received  and  contractually  receivable 
by the Corporation that exceeds the right to consideration 
resulting  from  the  Corporation’s  performance  under  a 
given contract.

F) PROPERTY, PLANT & EQUIPMENT

Property,  plant  and  equipment  are  stated  at  cost  less 
accumulated  depreciation  and  accumulated  impairment 
losses.  Cost  includes  expenditures  that  are  directly  attrib-
utable to the acquisition of the items. Subsequent costs are 
included  in  the  asset’s  carrying  amount  or  recognized  as 
a  separate  asset,  as  appropriate,  only  when  it  is  probable 
that  future  economic  benefits  associated  with  the  item 
will flow to the Corporation and the cost of the item can be 
reliably measured. The carrying amount of a replaced part is 
derecognized. Repairs and maintenance are charged to the 
Consolidated  Statements  of  Earnings  and  Comprehensive 
Income during the financial period in which they are incurred. 

General  and  specific  borrowing  costs  that  are  directly 
attributable  to  the  acquisition,  construction  or  production 
of  a  qualifying  asset  are  capitalized  during  the  period  of 
time that is required to complete and prepare the asset for 
its  intended  use  or  sale.  Qualifying  assets  are  assets  that 
necessarily take a substantial period of time to get ready for 
their intended use or sale. The Corporation has not capital-
ized any borrowing costs during the year as there were no 
qualifying assets.

Property,  plant  and  equipment  include  right  of  use  assets 
as disclosed under the Corporation’s leasing policy in note 
2(r).  Right  of  use  assets  arise  from  a  lease  that  is  initially 
measured on a present value basis, and are classified within 
the relevant property, plant and equipment categories based 
on the type of asset.

The major categories of property, plant and equipment are 
depreciated  on  a  straight-line  basis  to  allocate  their  cost 
over their estimated useful lives as follows:

Asset 

Buildings 

Laundry equipment  

Office equipment   

Delivery equipment  

Rate

15 – 25 years 

7 – 20 years 

2 – 5 years 

5 – 10 years 

Computer equipment  

2 years 

Leasehold improvements   

Lease term

Gains and losses on disposals of property, plant and equip-
ment are determined by comparing the proceeds with the 
carrying amount of the asset.

G) INTANGIBLE ASSETS

Intangible  assets  acquired  in  a  business  combination  are 
recorded at fair value at the acquisition date. Subsequently 
they are carried at cost less accumulated amortization and 
accumulated impairment losses. 

The  major  categories  of  intangible  assets  are  depreciated 
on  a  straight-line  basis  to  allocate  their  cost  over  their 
estimated useful lives as follows:

Asset 

Rate

Customer contracts 

1 – 20 years 

Computer software  

Brand 

5 years 

Indefinite

These  estimates  are  reviewed  at  least  annually  and  are 
updated  if  expectations  change  as  a  result  of  changing 
client relationships or technological obsolescence.

H)  IMPAIRMENT OF NON-FINANCIAL 

ASSETS

Property,  plant  and  equipment  and  intangible  assets  are 
tested  for  impairment  when  events  or  changes  in  circum-
stances indicate that the carrying amount may not be recov-
erable. Long-lived assets that are not amortized are subject 
to an annual impairment test. For the purpose of measuring 
recoverable  amounts,  assets  are  grouped  at  the  lowest 
level  for  which  there  are  separately  identifiable  cash  flows 
(cash-generating  unit  or  “CGU”).  The  recoverable  amount 
is  the  higher  of  an  asset's  fair  value  less  costs  to  sell  and 
value in use (being the present value of the expected future 
cash flows of the relevant asset or CGU). An impairment loss 
is recognized for the amount by which the asset's carrying 
amount exceeds its recoverable amount firstly to the recorded 
goodwill, then to the other assets in the CGU on a pro rata 
basis, as determined by the carrying amount of each asset 
in  the  CGU.  The  Corporation  evaluates  impairment  losses, 
other than goodwill impairment, for potential reversals when 
events or circumstances warrant such consideration.

We Are Dependable. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
49

I) INCOME TAXES

The tax expense for the year comprises current and deferred 
tax.  Tax  is  recognized  in  the  Consolidated  Statements  of 
Earnings and Comprehensive Income, except to the extent 
that it relates to items recognized in other comprehensive 
income  or  directly  in  equity.  In  this  case,  the  tax  is  also 
recognized  in  other  comprehensive  income  or  directly  in 
equity, respectively.

The  current  income  tax  provision  is  calculated  on  the 
basis  of  the  tax  laws  enacted  or  substantively  enacted  at 
the  balance  sheet  date  of  the  taxation  authority  where 
the  Corporation  operates  and  generates  taxable  income. 
Management  periodically  evaluates  positions  taken  in  tax 
returns  with  respect  to  situations  in  which  applicable  tax 
regulation is subject to interpretation. It establishes provi-
sions where appropriate on the basis of amounts expected 
to be paid to the tax authorities.

Deferred income tax is recognized, using the liability method, 
on  temporary  differences  arising  between  the  tax  bases 
of  assets  and  liabilities  and  their  carrying  amounts  in  the 
Consolidated  Financial  Statements.  Deferred  income  tax  is 
determined using tax rates and laws that have been enacted 
or substantively enacted by the balance sheet date and are 
expected to apply when the related deferred income tax asset 
is realized, or the deferred income tax liability is settled.

Deferred income tax assets are recognized only to the extent 
that it is probable that future taxable profit will be available 
against which the temporary differences can be utilized.

J) BUSINESS COMBINATIONS

Business combinations are accounted for using the acqui-
sition  method.  The  acquired  identifiable  net  assets  are 
measured at their fair value at the date of acquisition. The 
consideration  transferred  includes  the  fair  value  of  any 
asset or liability resulting from a contingent consideration 
arrangement. Any excess of the purchase price over the fair 
value of the net assets acquired is recognized as goodwill. 
Any deficiency of the purchase price below the fair value of 
the net assets acquired is recorded as a gain in net earnings. 
Associated transaction costs are expensed when incurred.

K) GOODWILL

Goodwill  is  the  residual  amount  that  results  when  the 
purchase price of an acquired business exceeds the sum of 
the  amounts  allocated  to  the  identifiable  assets  acquired, 
less  liabilities  assumed,  based  on  their  estimated  fair 
values  at  the  acquisition  date.  Goodwill  is  allocated  as  of 
the  date  of  the  business  combination.  Goodwill  is  tested 
for  impairment  annually  in  the  fourth  quarter,  or  more 
frequently if events or changes in circumstances indicate a 
potential impairment.

Goodwill  acquired  through  a  business  combination  is 
allocated to each CGU, or group of CGUs, that are expected 
to  benefit  from  the  related  business  combination.  A  CGU 
represents  the  lowest  level  within  the  entity  at  which  the 
goodwill is monitored for internal management purposes.

L) EARNINGS PER SHARE

Basic earnings per share (“EPS”) is calculated by dividing 
net  earnings  for  the  period  attributable  to  Shareholders 
of  the  Corporation  by  the  weighted  average  number  of 
Common shares outstanding during the period.

Diluted EPS is calculated by adjusting the weighted average 
number of common shares outstanding for dilutive instru-
ments. The number of common shares included within the 
weighted  average  is  computed  using  the  treasury  stock 
method. The Corporation’s potentially dilutive Common shares 
are comprised of long-term incentive plan equity compen-
sation granted to officers and key employees (Note 2(o)).

M) FOREIGN CURRENCY TRANSLATION

The  consolidated  financial  statements  are  presented 
in 
in  Canadian  dollars.  The  Corporation's  operations 
Canada  have  a  functional  currency  of  Canadian  dollars. 
The  Corporation's  operations  in  the  UK  have  a  functional 
currency of pounds sterling.

Translation of Foreign Entities

The  functional  currency  for  each  of  the  Corporation’s 
subsidiaries  is  the  currency  of  the  primary  economic 
environment  in  which  it  operates.  Operations  with  foreign 
functional currencies are translated into the Corporation’s 
presentation currency in the following manner: 

 ·   Monetary  and  non-monetary  assets  and  liabilities  are 
translated  at  the  spot  exchange  rate  in  effect  at  the 
reporting date;

 ·   Revenue  and  expense  items  (including  depreciation 
and  amortization)  are  translated  at  average  rates  of 
exchange  prevailing  during  the  period,  which  approxi-
mate the exchange rates on the transaction dates; 

 ·   Impairment  of  assets  are  translated  at  the  prevailing 
rate of exchange on the date of the impairment recogni-
tion, and; 

 ·   Exchange gains that result from translation are recog-
nized  as  a  foreign  currency  translation  difference  in 
accumulated other comprehensive income (loss).

Translation of Transactions & Balances 

Transactions in currencies other than the entity’s functional 
currency are recognized at the rates of exchange prevailing 
at the date of the transaction as follows:

2023 Annual Report50

 ·   Monetary  assets  and  liabilities  are  translated  at  the 

exchange rate in effect at the reporting date;

 ·   Non-monetary items are translated at historical exchange 

rates; and

 ·   Revenue and expense items are translated at the average 
rates  of  exchange,  except  depreciation  and  amorti-
zation,  which  are  translated  at  the  rates  of  exchange 
applicable to the related assets, with any gains or losses 
recognized within “finance expense” in the consolidated 
statements of earnings & comprehensive income.

N) PROVISIONS

Provisions  are  recognised  when  the  Corporation  has  a 
present  obligation  (legal  or  constructive)  as  a  result  of 
a  past  event,  it  is  probable  that  an  outflow  of  resources 
embodying  economic  benefits  will  be  required  to  settle 
the  obligation  and  a  reliable  estimate  can  be  made  of  the 
amount of the obligation. Provisions are not recognised for 
future operating losses.

Where there are a number of similar obligations, the likeli-
hood that an outflow will be required in settlement is deter-
mined by considering the class of obligations as a whole. A 
provision is recognised even if the likelihood of an outflow 
with respect to any one item included in the same class of 
obligations may be small.

Provisions are measured at the present value of manage-
ment’s best estimate of the expenditure required to settle 
the  present  obligation  at  the  end  of  the  reporting  period. 
The  discount  rate  used  to  determine  the  present  value  is 
a pre-tax rate that reflects current market assessments of 
the time value of money and the risks specific to the liability. 
The increase in the provision due to the passage of time is 
recognised as interest expense.

O) EMPLOYEE BENEFITS

Post-Employment Benefit Obligations

The  Corporation  contributes  on  behalf  of  its  employees 
to  their  individual  Registered  Retirement  Savings  Plans 
subject  to  an  annual  maximum  of  10%  of  gross  personal 
earnings.  The  Corporation  accounts  for  contributions 
as  an  expense  in  the  period  that  they  are  incurred.  The 
Corporation  does  not  provide  any  other  post-employment 
or post-retirement benefits.

Existing Equity-based Compensation Plan of  
the Corporation

On  June  16,  2011,  the  Shareholders  of  the  Corporation 
approved a new Long-term Incentive Plan (“LTI”), which was 
amended and restated as of December 31, 2018. Under the 
LTI, awards are granted annually in respect of the prior fiscal 

year  to  the  eligible  participants  based  on  a  percentage  of 
annual salary. The amount of the award (net of withholding 
obligations)  is  satisfied  by  issuing  treasury  shares  or  cash 
to be held in trust by the trustee pursuant to the terms of 
the  LTI.  All  awards  issued  under  the  provisions  of  the  LTI 
are  recorded  as  compensation  expense  over  the  relevant 
service period, being the year to which the LTI relates and 
the vesting period of the shares.

The  Amendment  made  on  December  31,  2018  gave  the 
Board  of  Directors  the  right  to  elect  to  satisfy  the  award 
in  cash.  The  Corporation  has  determined  that  this  change 
did not create an obligation to satisfy the award in cash and 
therefore the LTI continues to be treated as an equity settled 
share based payment.

Subject to the discretion of the Compensation, Nominating 
and  Corporate  Governance  Committee  of  the  Board  of 
Directors,  one-quarter  of  a  Participant’s  grant  will  vest 
on  the  Determination  Date  (defined  as  the  first  May  15th 
following  the  date  that  the  Directors  of  the  Corporation 
approve the audited consolidated financial statements of the 
Corporation for the prior year). The remaining three-quar-
ters  of  the  Participant’s  grant  will  vest  on  November  30th 
following the second anniversary of the Determination Date.

If  a  change  of  control  occurs,  all  LTI  Shares  held  by  the 
Administrator in respect of unvested grants will vest immedi-
ately.  LTI  participants  are  entitled  to  receive  dividends  on 
all  common  shares  granted  under  the  LTI  whether  vested 
or  unvested.  In  most  circumstances,  unvested  common 
shares held by the LTI Administrator for a participant will be 
forfeited if the participant resigns or is terminated for cause 
prior  to  the  applicable  vesting  date,  and  those  common 
shares will be disposed of by the Administrator to K-Bro for 
no consideration and such Common shares shall thereupon 
be  cancelled.  If  a  participant  is  terminated  without  cause, 
retires or resigns on a basis which constitutes constructive 
dismissal, the participant will be entitled to receive his or her 
unvested  common  shares  on  the  regular  vesting  schedule 
under the LTI. 

P) FINANCIAL INSTRUMENTS

The  Corporation  classifies  its  financial  assets  in  the 
following measurement categories:

 ·   those to be measured subsequently at fair value (either 
through other comprehensive income (loss), or though 
profit or loss); and

 ·   those to be measured at amortized cost. 

The  classification  depends  on  the  Corporation’s  business 
model  for  managing  the  financial  assets  and  contractual 
terms of the cash flows.

We Are Dependable.51

At initial recognition, the Corporation measures a financial 
asset at fair value plus, in the case of a financial asset not at 
fair value through profit or loss, transaction costs that are 
directly attributable to the acquisition of the financial asset.

The Corporation’s financial assets consist of cash and cash 
equivalents  and  accounts  receivable,  which  are  measured 
at amortized cost using the effective interest method under 
IFRS 9.

The  Corporation's  financial  liabilities  consist  of  accounts 
payable  and  accrued  liabilities,  lease  liabilities,  dividends 
payable and long-term debt. Accounts payable and accrued 
liabilities  and  dividends  payable  are  recognized  initially  at 
their  fair  value  and  subsequently  measured  at  amortized 
cost  using  the  effective  interest  method.  Lease  liabilities 
are recognized initially at their net present value and subse-
quently  measured  at  amortized  cost  using  the  effective 
interest method.

Long-term debt and borrowings are initially recognized at 
fair value, net of transaction costs incurred and are subse-
quently  measured  at  amortized  cost.  Long-term  debt  and 
borrowings are removed from the balance sheet when the 
obligation specified in the contract is discharged, cancelled 
or expired.

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognized  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset,  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss.

Q) IMPAIRMENT OF FINANCIAL ASSETS

Information about the impairment of financial assets, their 
credit  quality  and  the  Corporation’s  exposure  to  credit 
risk  can  be  found  in  Note  21(d).  The  Corporation  utilizes 
the  application  of  the  simplified  approach  to  provide  for 
expected credit losses prescribed by IFRS 9, which permits 
the use of the lifetime expected loss provision for all trade 
receivables.  To  measure  the  expected  credit  losses,  the 
Corporation’s  trade  receivables  have  been  grouped  based 
on  operating  segment,  shared  credit  risk  characteristics 

and  days  past  due.  Accounting  judgment  and  estimate  is 
required in the assessment of the lifetime expected default 
rate  of  each  trade  receivables  grouping.  The  lifetime 
expected  default  rates  are  reviewed  at  least  annually  and 
are updated if expectations change.

At  each  reporting  date,  the  Corporation  assesses  whether 
there is objective evidence that a financial asset is impaired. 
If  such  evidence  exists,  the  Corporation  recognizes  an 
impairment  loss  equal  to  the  difference  between  the 
amortized  cost  of  the  loan  or  receivable  and  the  present 
value of the estimated future cash flows, discounted using 
the instrument's original effective interest rate. The carrying 
amount of the asset is reduced by this amount either directly 
or indirectly through the use of an allowance account.

Impairment losses on financial assets carried at amortized 
cost are reversed in subsequent periods if the amount of the 
loss decreases and the decrease can be related objectively 
to an event occurring after the impairment was recognized.

R)  THE CORPORATION’S LEASING 
ACTIVITIES & HOW THESE ARE 
ACCOUNTED FOR

The  Corporation  leases  various  buildings,  vehicles  and 
equipment.  Rental  contracts  are  typically  made  for  fixed 
periods  of  one  to  fifteen  years  but  may  have  extension 
options as described in Note 2(r)(ii) below. Lease terms are 
negotiated on an individual basis and contain a wide range 
of different terms and conditions. The lease agreements do 
not impose any financial covenants, but leased assets may 
not be used as security for borrowing purposes.

Leases are recognized as a right-of-use asset and a corre-
sponding  liability  at  the  date  at  which  the  leased  asset  is 
available for use by the Corporation. Each lease payment is 
allocated between the liability and finance cost. The finance 
cost  is  charged  to  profit  or  loss  over  the  lease  period  so 
as  to  produce  a  constant  periodic  rate  of  interest  on  the 
remaining balance of the liability for each period. The right-
of-use asset is depreciated over the shorter of the asset's 
useful life and the lease term on a straight-line basis.

Assets  and  liabilities  arising  from  a  lease  are  initially 
measured on a present value basis. Lease liabilities include 
the net present value of the following lease payments:

 ·   fixed payments (including in-substance fixed payments), 

less any lease incentives receivable

 ·   variable lease payment that are based on an index or a rate

 ·   amounts  expected  to  be  payable  by  the  lessee  under 

residual value guarantees, and

 ·   the exercise price of a purchase option if the lessee is 

reasonably certain to exercise that option.

2023 Annual Report52

The lease payments are discounted using the interest rate 
implicit  in  the  lease.  If  that  rate  cannot  be  determined, 
the lessee’s incremental borrowing rate is used, being the 
rate that the lessee would have to pay to borrow the funds 
necessary  to  obtain  an  asset  of  similar  value  in  a  similar 
economic environment with similar terms and conditions.

To  determine 
Corporation: 

the 

incremental  borrowing  rate, 

the 

 ·   where  possible,  uses  recent  third-party  financing 
received  by  the  individual  lessee  as  a  starting  point, 
adjusted to reflect changes in financing conditions since 
third party financing was received,

 ·   uses  a  build-up  approach  that  starts  with  a  risk-free 

interest rate adjusted for credit risk, and 

 ·   makes  adjustments  specific  to  the  lease,  e.g.,  term, 

country, currency and security.

Right-of-use  assets  are  measured  at  cost  comprising  
the following:

 ·   the amount of the initial measurement of lease liability,

 ·   any lease payments made at or before the commence-

ment date less any lease incentives received,

 ·   any initial direct costs, and 

 ·   restoration costs.

Payments  associated  with  short-term  leases  and  leases  of 
low-value  assets  are  recognized  on  a  straight-line  basis  as 
an  expense  in  profit  or  loss.  Short-term  leases  are  leases 
with a lease term of 12 months or less. Low-value assets are 
comprised of IT-equipment and small items of office furniture.

(i) Variable Lease Payments

 Based on the valuation of the Corporation’s leases, no leases 
have been identified that are directly tied to an index or rate, 
and whereby an estimate would be required in determining 
the uncertainty arising from variable lease payments.

(ii) Extension & Termination Options

 Extension  and  termination  options  are  included  in  a 
number  of  property  and  equipment  leases  across  the 
Corporation.  These  terms  are  used  to  maximize  opera-
tional  flexibility  in  terms  of  managing  contracts.  The 
majority  of  extension  and  termination  options  held 
are  exercisable  only  by  the  Corporation  and  not  by  the 
respective lessor.

3.  CHANGES & UPDATES IN 
ACCOUNTING POLICIES

The Corporation adopted the following accounting standards 
and amendments that were effective for our annual consoli-
dated financial statements commencing January 1, 2023.

 ·   Amendments to IAS 12, Deferred Tax related to Assets 
and  Liabilities  arising  from  a  Single  Transaction,  that 
clarify  how  companies  account  for  deferred  tax  on 
transactions  such  as  leases  and  decommissioning 
obligations. This change did not have an impact on our 
financial results and is not expected to have a material 
impact in the future.

 ·   Amendments to IAS 12, Accounting Policies, relates to 
a  temporary  exception  to  the  requirements  regarding 
deferred  tax  assets  and  liabilities  related  to  pillar  two 
income taxes. This change did not have an impact on our 
financial results and is not expected to have a material 
impact in the future.

 ·   Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  –  Disclosure  of  Accounting  Policies, 
related to the disclosure of material rather than signif-
icant  accounting  policies.  This  change  was  applied  to 
accounting policy disclosure within Note 2. 

 ·   Amendments to IAS 8, Accounting Policies – Changes in 
Accounting Estimates and Errors, related to the defini-
tion of accounting estimates. This change did not have 
an impact on our financial results and is not expected to 
have a material impact in the future.

4.  NEW STANDARDS & 
INTERPRETATIONS   
NOT YET ADOPTED

New standards, interpretations, or amendments that have been 
issued, or are not yet effective, have not been further described 
or early adopted, where no material impact is expected on the 
Corporation's consolidated financial statements. 

The IASB has issued the following new standard and amend-
ments  to  existing  standards  that  will  become  effective  in 
future years.

 ·   Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  -  Classification  of  Liabilities  as  Current  or 
Noncurrent,  clarifying  requirements  for  the  classifica-
tion of liabilities as non-current.

 ·   Amendments  to  IFRS  16,  Lease  Liability  in  a  Sale  and 
Leaseback,  clarifying  the  measurement  of  a  lease 
liability by the seller in a sale and leaseback transaction.

We Are Dependable. 
 
 
 
53

The Corporation has not adopted any standard, interpretation or 
amendment that has been issued but is not yet effective and no 
material impact is expected on the Corporation’s consolidated 
financial statements. The Corporation will continue to assess 
the impacts, if any, the amendments to existing standards will 
have on our consolidated financial statements, but we currently 
do not expect any material impacts.

expenses,  assets,  liabilities,  and  note  disclosures  could 
result  in  a  material  adjustment  to  the  carrying  value  of 
the asset or liability affected.

 The  following  discusses  the  most  significant  accounting 
judgments and estimates that the Corporation has made in 
the preparation of the consolidated financial statements:

5.  CRITICAL ACCOUNTING 

ESTIMATES & JUDGMENTS

The preparation of the Corporation’s consolidated financial 
statements, in conformity with IFRS Accounting Standards, 
requires management of the Corporation to make estimates 
and assumptions that affect the reported amount of assets 
and liabilities and disclosures of contingent assets and liabil-
ities at the date of the financial statements and the reported 
amounts  of  revenues  and  expenses  during  the  reported 
period. Actual results could differ from those estimates.

The  estimates  and  associated  assumptions  are  based  on 
historical  experience  and  various  other  factors  that  are 
believed  to  be  reasonable  under  the  circumstances,  the 
results  of  which  form  the  basis  of  making  the  judgments 
about carrying values of assets and liabilities that are not 
readily apparent from other sources. These estimates and 
judgments have been applied in a manner consistent with 
prior periods.

AREAS OF SIGNIFICANT JUDGMENT 

  Recognition of Rebate Liabilities

 In applying its accounting policy for volume rebates, the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and  subjective  area  of  judgment  is  whether  a  contract 
will  generate  satisfactory  volume  to  achieve  minimum 
levels. Management considers all appropriate facts and 
circumstances  in  making  this  assessment  including 
historical experience, current volumetric run-rates, and 
expected future events.

Impairment of Goodwill & Non-Financial Assets

 Management reviews goodwill at least annually and other 
non-financial assets when there is any indication that the 
asset might be impaired. The assessment of impairment 
is  based  on  management’s  judgment  of  whether  there 
are  sufficient  internal  and  external  factors  that  would 
indicate that an asset is impaired.

  Economic Conditions

  The Corporation applies judgment in: 

 Since  2020,  due  to  changing  government  restrictions  to 
mitigate  the  ongoing  COVID-19  pandemic,  supply  chain 
disruption, geopolitical events impacting key inputs such 
as  natural  gas,  electricity  and  diesel  and  inflationary 
impacts  to  labour  and  materials  the  Corporation  has 
faced varying degrees of financial impact within Canada 
and the UK. The COVID-19 pandemic has also contributed 
to unusually competitive labour markets, causing ineffi-
ciencies in attracting, training and retaining employees. 
While  labour  markets  have  been  stabilizing,  certain 
regional  markets  continue  to  experience  constrained 
labour availability.

 The  Corporation’s  Credit  Facility  is  subject  to  floating 
interest rates and, therefore, is subject to fluctuations in 
interest rates which are beyond the Corporation’s control. 
Increases in interest rates, both domestically and inter-
nationally, could negatively affect the Corporation’s cost 
of financing its operations and investments.

 Uncertainty  about  judgments,  estimates  and  assump-
tions  made  by  management  during  the  preparation  of 
the  Corporation’s  consolidated  financial  statements 
related  to  potential  impacts  of  the  COVID-19  pandemic, 
geopolitical events and rising interest rates on revenue, 

 ·

 ·

 assessing  the  likelihood  of  renewal  of  significant 
contracts included in the intangible assets described 
in Note 8,

 identifying  the  CGUs  to  which  intangible  assets 
should be allocated to, and the CGU or group of CGUs 
at which goodwill is monitored for internal manage-
ment purposes, and

 ·

 determining the appropriate comparable companies 
used in earnings multiple approach.

  Segment Identification

 When determining its reportable segments, the Corporation 
considers qualitative factors, such as operations that offer 
distinct  products  and  services  and  are  considered  to  be 
significant by the Chief Operating Decision Maker, identi-
fied  as  the  Chief  Executive  Officer.  Aggregation  occurs 
when  the  operating  segments  have  similar  economic 
characteristics and have similar (a) products and services; 
(b) geographic proximity; (c) type or class of customer for 
their products and services; (d) methods used to distribute 
their products or provide their services; and (e) nature of 
the regulatory environment, if applicable. 

2023 Annual Report 
 
 
 
 
 
 
 
  Lease Term

Impairment of Goodwill & Non-Financial Assets

54

 Management reviews goodwill at least annually and other 
non-financial  assets  when  there  is  any  indication  that 
the  asset  might  be  impaired.  As  part  of  this  review  the 
Corporation  use  estimates  to  calculate  the  appropriate 
discount rate and growth rate which are used to estimate 
the recoverable value.

 During instances where indication of impairment exists, 
the recoverable amount of the asset is estimated in order 
to  determine  the  extent  of  the  impairment  loss.  Where 
it is not possible to estimate the recoverable amount of 
an individual asset, the Corporation estimates the recov-
erable amount of the cash generating unit to which the 
asset belongs. The recoverable value of CGUs require the 
use of estimates related to the future operating results 
and cash generating ability of the assets.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods.

6. LINEN IN SERVICE

($ Thousands of CDN dollars) 

 2023 

2022

Balance, beginning of year  
Additions  
Amortization charge  
Effect of movement  
in exchange rates  
Balance, end of year  

31,383 
36,547  
(32,982)  
340  

31,340
31,946
(31,337
(566) 

35,288  

31,383

 In  determining  the  lease  term,  management  considers 
all  facts  and  circumstances  that  create  an  economic 
incentive to exercise an extension option, or not exercise 
a termination option. Extension options (or periods after 
termination options) are only included in the lease term 
if the lease is reasonably certain to be extended (or not 
terminated).  For  many  of  the  leases  the  cash  outflows 
associated  with  the  lease  extension  term  would  be 
material.  The  assessment  is  reviewed  if  a  significant 
event  or  a  significant  change  in  circumstances  occurs 
which  affects  this  assessment  and  that  is  within  the 
control of the lessee.

AREAS OF ESTIMATION UNCERTAINTY

Incremental Borrowing Rate

 In applying its accounting policy for leases management 
considers all appropriate facts and circumstances in the 
determination  the  lessee’s  incremental  borrowing  rate 
being used and these rates are reviewed and update on 
an annual basis.

 Amortization of Property, Plant & Equipment,  
& Intangible Assets 

 In  applying  its  accounting  policy  for  the  amortization  of 
property,  plant  and  equipment,  and  intangible  assets, 
management considers all appropriate facts and circum-
stances in the determination of the appropriate rates and 
methodology to allocate costs over their estimated useful 
lives, including historical experience, current volumetric 
run-rates, and expected future events. 

  Linen in Service

 The  estimated  service  lives  of  linen  in  service  are 
reviewed at least annually and are updated if expectations 
change as a result of physical wear and tear, technical or 
commercial obsolescence and legal or other limits of use. 

  Provisions

 The  Corporation’s  provision  includes  restructure  costs 
and  the  restoration  for  premises  of  its  leased  plants. 
The  Corporation  determines  restructure  costs  based 
off  employment  standards  and  legal  consultation.  For 
leased  plants,  a  provision  has  been  recognized  for  the 
present  value  of  the  estimated  expenditure  required  to 
remove any leasehold improvements and installed equip-
ment. Refer to Note 10 for more details about estimation 
for this provision.

We Are Dependable. 
 
 
 
 
 
 
 
 
 
55

7. PROPERTY, PL ANT & EQUIPMENT

($ Thousands of CDN dollars, 
except share and per share amounts) 

Laundry 
Land  Buildings  Equipment(1)  Equipment  Equipment 

Office  Delivery  Computer 
Equipment 

Leasehold  Spare
Improvements  Parts 

Total

Year Ended, December 31, 2022

Opening net book amount  
Additions(2)(3)(4)  
Change in asset retirement obligation  
Disposals  
Transfers  
Depreciation charge  
Assets classified as held for sale(5)  
Effect of movement in exchange rates  
Closing net book amount  

4,039  
-  
-  
-  
-  
-  
(652)  
(75)  
3,312  

58,210  
59  
-  
-  
-  
(5,977)  
(44)  
(530)  
51,718  

108,062  
10,357  
-  
(13)  
7  
(10,876)  
-  
(652)  
106,885  

222  
106  
-  
-  
(7)  
(93)  
-  
(8)  
220  

7,904  
8,477  
-  
(3,473)  
-  
(3,076)  
-  
(214)  
9,618  

298  
292  
-  
-  
-  
(267)  
-  
-  
323  

128  
(434)  
-  
-  
(3,477)  
-  
(16)  

33,045   1,746   213,526
19,538
119  
(434)
-  
(3,486)
-  
-
-  
(23,766)
-  
-  
(696)
(1,497)
(2)  
29,246   1,863   203,185

At December 31, 2022

Cost  
Accumulated impairment losses  
Accumulated depreciation  
Net book amount  

3,312  
-  
-  
3,312  

77,804  
(207)  
(25,879)  
51,718  

208,434  
(2,113)  
(99,436)  
106,885  

1,303  
-  

22,322  
(5)  
(1,083)   (12,699)  
9,618  

220  

3,688  
(14)  
(3,351)  
323  

59,873   1,863   378,599
-  
(2,339)
-  
(30,627)  
-   (173,075)
29,246   1,863   203,185

Year Ended, December 31, 2023

Opening net book amount  
Additions(2)(3)(4)  
Change in asset retirement obligation  
Acquisition of businesses (note 27, 28)  
Disposals  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

3,312  
-  
-  
-  
-  
-  
26  
3,338  

51,718  
549  
-  
3,671  
-  
(6,573)  
284  
49,649  

106,885  
10,371  
-  
8,432  
(41)  
(11,838)  
418  
114,227  

220  
63  
-  
24  
-  
(100)  
6  

9,618  
4,561  
-  
333  
(204)  
(4,289)  
202  
213   10,221  

323  
320  
-  
42  
-  
(380)  
-  
305  

9  
171  
801  
-  
(3,489)  
14  

29,246   1,863   203,185
16,103
230  
171
-  
13,303
-  
(245)
-  
(26,669)
-  
950
-  
26,752   2,093   206,798

Cost  
Accumulated impairment losses  
Accumulated depreciation  
Net book amount  

3,338  
-  
-  
3,338  

82,314  
(207)  

226,667  
(2,113)  
(32,458)   (110,326)  
114,228  
49,649  

1,381  
-  

27,268  
(5)  
(1,169)   (17,042)  
212   10,221  

3,969  
(14)  
(3,650)  
305  

60,866   2,093   407,896
(2,339)
-  
-  
(34,114)  
-   (198,759)
26,752   2,093   206,798

At December 31, 2023

1  Included in laundry equipment are assets under development in the amount of $651 (2022 - $181). These assets are not available for service and accordingly are not presently being depreciated.

2 Total property, plant and equipment additions are inclusive of amounts incurred in the period that are yet to be paid, with amounts remaining in accounts payable and accrued liabilities of $356 (2022 - $697).

3 Additions include amounts from the Canadian Division of $11,060 (2022 - $10,598) and from the UK Division of $5,043 (2022 - $8,940).

4  Includes ROUA additions from the Canadian Division of $2,012 (2022 - $1,691), comprised of buildings of $0 (2022 - $0) and vehicles of $2,012 (2022 - $1,691). From the UK Division, ROUA 
additions were $2,963 (2022 - $6,800), comprised of buildings of $551 (2022 - $0) and vehicles of $2,412 (2022 - $6,800). This has resulted in corresponding increases to the lease liabilities in 
the amount of $2,012 (2022 - $1,691) for the Canadian Division and $2,963 (2022 - $6,800) for the UK Division.

5    Assets classified as held for sale are comprised of land and a building in Cupar, Scotland. The asset is currently marketed for sale, and it is anticipated to be sold during fiscal 2024.

2023 Annual Report 
 
8. INTANGIBLE ASSETS

($ Thousands of CDN dollars, 
except share and per share amounts) 

Healthcare 
Relationships 

Hospitality 
Relationships 

Computer 
Software 

Brand 

Total

56

Opening net book amount  
Additions  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

Cost  
Accumulated amortization  
Net book amount  

Opening net book amount  
Additions  
Acquisition of businesses (note 27, 28)  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

Cost  
Accumulated amortization  
Net book amount  

9.  GOODWILL

38  
-  
(36)  
-  
2  

19,200  
(19,198)  
2  

2  
-  
-  
(2)  
-  
-  

19,200  
(19,200)  
-  

Year Ended, December 31, 2022

2,325  
-  
(2,181)  
(144)  
-  

343  
88  
(85)  
-  
346  

At December 31, 2022

22,715  
(22,715)  
-  

1,375  
(1,029)  
346  

Year Ended, December 31, 2023

-  
-  
4,980  
(493)  
-  
4,487  

346  
493  
-  
(130)  
-  
709  

At December 31, 2023

27,695  
(23,208)  
4,487  

1,868  
(1,159)  
709  

4,283  
-  
-  
(203)  
4,080  

4,080  
-  
4,080  

4,080  
-  
-  
-  
130  
4,210  

4,210  
-  
4,210  

6,989
88
(2,302)
(347)
4,428

47,370
(42,942)
4,428

4,428
493
4,980
(625)
130
9,406

52,973
(43,567)
9,406

Goodwill represents the excess of the acquisition-date fair value of consideration transferred over the fair value of the 
identifiable net assets acquired in a business combination. Goodwill is not amortized. Refer to Note 26 for the Corporation’s 
impairment testing disclosure.

Goodwill has been allocated to the following CGUs:

($ Thousands of CDN dollars, 
except share and per share amounts) 

Gross amount of goodwill  
Changes due to movement 
in exchange rates
Accumulated impairment  

Balance at January 1, 2023  
Goodwill acquired (note 27, 28)  
Changes due to movement 
in exchange rates
Balance at December 31, 2023  

Calgary 

Edmonton  Vancouver 2  Vancouver 1 

Victoria 

Paranet  Villeray 

Canadian 
Division 

UK
Division 

Total

8,082  
-  

4,346  
-  

3,413  
-  

2,630  
-  

3,208 
-  

-  

-  

-  

-   (1,700) 

- 
- 

- 

-  
- 

-  

21,679  
- 

18,100  
(711)  

39,779
(711) 

(1,700)  

-  

(1,700)

8,082  

4,346  

3,413  

2,630   1,508 

-  

-  

-  

-  

-  

- 
5,205 
- 

-  
5,779 
- 

19,979  
10,984  
-  

17,389  
-  
548  

37,368
10,984
548 

8,082  

4,346  

3,413  

2,630   1,508 

5,205 

5,779  

30,963  

17,937  

48,900

We Are Dependable. 
 
 
 
 
 
  
  
  
  
  
57

10.  PROVISIONS

The  Corporation's  provision  includes  a  current  provision 
of  $206  (2022  -  $279)  to  recognize  restructuring  costs, 
and a long-term provision of $2,964 (2022 - $2,382) that is 
comprised  of  lease  provisions  and  obligations  to  restore 
leased premises of its leased plants. 

Management  estimates  the  current  provision  based  on 
consultation from legal and current employment standards. 
Estimates of the long-term provision, is based off informa-
tion  from  previous  asset  retirement  obligations,  as  well 
as  plant  specific  factors.  Factors  that  could  impact  the 
estimated obligation are labour costs, the extent of removal 
work  required,  the  number  of  lease  extensions  exercised 
and the inflation rate. 

A long-term provision has been recognized for the present 
value  of  the  estimated  expenditure  required  to  settle  the 
lease provision and to remove leasehold improvements and 
installed equipment. The Corporation estimates the undis-
counted,  inflation  adjusted  cash  flows  required  to  settle 

these obligations at December 31, 2023 to be $3,772 (2022 
- $3,203). Management has estimated the present value of 
this  obligation  at  December  31,  2023  to  be  $2,964  (2022  - 
$2,382 using an inflation rate of 2.51% (2022 – 2.00%) and 
pre-tax weighted average risk-free interest rate of 3.05% to 
3.91% (2022 - 3.30% to 4.07%) dependent upon length of the 
lease term, which reflects current market assessments of 
the time value of money. These obligations are expected to 
be incurred over an estimated period from 2028 to 2039.

As  at  December  31,  2023,  if  actual  costs  were  to  differ  by 
10%  from  management's  estimate  the  obligation  would 
be  an  estimated  $317  (2022  -  $266)  higher  or  lower.  It  is 
possible  the  estimated  costs  could  change  and  changes 
to  these  estimates  could  have  a  significant  effect  on  the 
Corporation's consolidated financial statements. 

The  Corporation  recorded  the  following  provision  activity 
during the year:

($ Thousands of CDN dollars) 

Asset Retirement Obligations 

Restructuring Costs  

Total

Balance, beginning of year  
Acquisition of businesses (note 27, 28)  
Charges against provisions  
Adjustments/settlement  
Changes due to movement in exchange rates  
Balance, end of year  

Current portion  
Non-current portion  

Balance, beginning of year  
Charges against provisions  
Adjustments/settlement  
Changes due to movement in exchange rates  
Balance, end of year  

Current portion  
Non-current portion  

For Year Ended, December 31, 2023

2,382  
316  
80  
173  
13  
2,964  

-  
2,964  

279  
-  
-  
(73)  
-  
206  

206  
-  

For Year Ended, December 31, 2022

2,811  
39  
(434)  
(34)  
2,382  

-  
2,382  

703  
-  
(424)  
-  
279  

279  
-  

2,661
316
80
100
13
3,170

206
2,964

3,514
39
(858)
(34)
2,661

279
2,382

2023 Annual Report58

11.  LONG-TERM DEBT

($ Thousands of CDN dollars) 

Prime Rate Loan (1)

At January 1, 2022  
Net repayment of debt  
Closing balance at December 31, 2022  

At January 1, 2023  
Net proceeds from debt  
Closing balance at December 31, 2023  

37,973
(7,193)
45,166

45,166
25,081
70,247

1   The revolving credit facility is collateralized by a general security agreement, bears interest at 
prime or the applicable banker’s acceptance rate, plus an interest margin dependent on certain 
financial ratios, with a monthly repayment of interest only, maturing on July 31, 2027. The addi-
tional interest margin can range between 0.0% to 1.75% dependent upon the calculated Funded 
Debt  /  Credit  Facility  EBITDA  financial  ratio,  with  a  range  between  0  to  3.25x.  The  required 
calculated Funded Debt / Credit Facility EBITDA financial ratio is subject to change based off 
certain terms and conditions. As at December 31, 2023 the combined interest rate was 7.70% 
(December 31, 2022 – 6.95%).

On August 31, 2023, the Corporation completed an amend-
ment  to  its  existing  revolving  credit  facility  to  extend  the 
agreement  from  July  31,  2026  to  July  31,  2027,  as  previ-
ously amended on July 18, 2022. In addition, the agreement 
expanded  the  revolving  credit  facility  from  $100,000  to 
$125,000 plus a $25,000 accordion.

Under the credit facility, the Corporation is required, among 
other conditions, to respect certain covenants on a consoli-
dated basis. The main covenants are in regard to its Funded 
Debt to Credit Facility EBITDA ratio and Total Fixed Charge 
Coverage ratio. Management reviews compliance with these 
covenants  on  a  quarterly  basis  in  conjunction  with  filing 
requirements  under  its  credit  facility.  All  covenants  have 
been met as at December 31, 2023 and December 31, 2022.

The  Corporation  has  a  revolving  credit  facility  of  up  to 
$125,000  plus  a  $25,000  accordion  of  which  $72,116  is 
utilized  (including  letters  of  credit  totaling  $1,869)  as  at 
December 31, 2023. Interest payments only are due during 
the term of the facility. 

Drawings under the revolving credit facility are available by 
way  of  Bankers’  Acceptances,  Canadian  prime  rate  loans, 
Libor of UK pounds based loans, letters of credit or standby 
letters  of  guarantee.  Drawings  under  the  revolving  credit 
facility  bear  interest  at  a  floating  rate,  plus  an  applicable 
margin based on certain financial performance ratios.

A general security agreement over all assets, a mortgage 
against all leasehold interests and real property, insurance 
policies  and  an  assignment  of  material  agreements  have 
been pledged as collateral. 

The  carrying  value  of  borrowings  approximate  their  fair 
value  as  the  debt  is  based  on  a  floating  rate,  the  interest 
rate risk has not changed, and the impact of discounting is 
not significant.

The Corporation has incurred no events of default under the 
terms of its credit facility agreement.

12. FINANCE EXPENSE

($ Thousands of CDN dollars) 

Interest on long-term debt  
Lease interest expense  
Accretion expense  
Other charges, net  

 2023 

4,230 
2,068  
80  
271  
6,649  

2022

1,757
2,070
39
1,114
4,980

We Are Dependable. 
  
  
59

13. LEASES

A) AMOUNTS RECOGNIZED IN THE BALANCE SHEET

The balance sheet reflects the following amounts relating to leases:

($ Thousands of CDN dollars, except share and per share amounts) 

 December 31, 2023 

December 31, 2022

Right-of-use assets 
Buildings 
Equipment  

Lease liabilities 
Buildings 
Equipment  
Total lease liabilities 
Less, current portion of lease liabilities  
Long term lease liabilities  

Additions to the right-of-use assets during the financial year
Acquisition of businesses (note 27, 28)  
Buildings  
Equipment  

36,267 
9,878  
46,145  

43,079 
10,219  
53,298  
(12,023)  
41,275  

3,882  
551  
4,424  
8,857  

37,348
9,429
46,777

43,992
9,665
53,657
(9,615)
44,042

-
-
8,491
8,491

B) AMOUNTS RECOGNIZED IN THE STATEMENT OF EARNINGS

The statement of earnings reflects the following amounts relating to leases:

($ Thousands of CDN dollars, except share and per share amounts) 

 December 31, 2023 

December 31, 2022

Depreciation charge of right-of-use assets 
Buildings 
Equipment  

Interest expense (included in finance expense)  
Expense relating to leases of low-value assets that are not shown  
above as short-term leases (included in administrative expenses)
The total cash outflow for leases  

5,492 
4,181  
9,673  

2,068 
15 

11,474 

4,913
2,990
7,903

2,070
26 

9,493

2023 Annual Report  
  
  
C) RECONCILIATION OF EXPECTED LEASE LIABILITIES

($ Thousands of CDN dollars, except share and per share amounts) 

 December 31, 2023 

December 31, 2022

60

Lease liabilities 
Balance at January 1,  
Right-of-use asset additions 
Right-of-use asset disposals 
Interest expense 
Cash payment of lease payments  
Effect of movement in exchange rates  
Total lease liabilities  

14. INCOME TAXES

53,657 
8,857 
(213) 
2,068 
(11,459) 
388 
53,298 

A reconciliation of the expected income tax expense to the actual income tax expense is as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Current tax:
Current tax expense on profits for the year 
Total current tax expense  

Deferred tax:
Origination and reversal of temporary differences  
Impact of substantively enacted rates and other  
Total deferred tax expense  

 2023 

4,002  
4,002  

1,336  
(82)  
1,254  

56,939
8,491
(3,679)
2,070
(9,467)
(697)
53,657

2022

1,441
1,441

144
(47)
97 

The tax on the Corporation’s earnings differs from the theoretical amount that would arise using the weighted average tax 
rate applicable to earnings of the consolidated entities as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Earnings before income taxes  
Non-taxable items  
Income subject to tax  

Income tax at statutory rate of 25.46% (2022 - 25.39%)  
Difference between Canadian and foreign tax rates  
Impact of substantively enacted rates and other  
Income tax expense  

 2023 

22,863  
(1,774)  
21,089  

5,370  
(217)  
103  
5,256  

2022

5,444
(933)
4,511

1,146
351
41
1,538 

We Are Dependable.61

The analysis of the deferred tax assets and deferred tax liabilities is as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Deferred tax assets:
Deferred tax asset to be recovered after more than 12 months  

Deferred tax liabilities:
Deferred tax liability to be recovered after more than 12 months  
Deferred tax liability to be recovered within 12 months  

Deferred tax liabilities, net  

 2023 

(15,596)  
(15,596)  

28,091  
5,792  
33,883  
18,287  

2022

(16,904)
(16,904)

25,608
5,450
31,058
14,154

The movement of deferred income tax assets and liabilities during the year, without taking into consideration the offsetting 
of balances within the same tax jurisdictions, is as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Lease Liabilities 

Provisions 

Offering Costs & Other 

Total

Deferred tax assets:
At January 1, 2022  
Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2022  

Acquisition of business  
Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2023  

(14,445)  
716  
154  
(13,575)  

-  
164  
(102)  
(13,513)  

(559)  
57  
-  
(502)  

-  
(145)  
-  
(647)  

(2,232) 
(683) 
88 
(2,827) 

(169) 
1,643 
(83) 
(1,436) 

(17,236)
90
242
(16,904)

(169)
1,662
(185)
(15,596)

($ Thousands of CDN dollars, except share and per share amounts) 

Linen in 
Service 

Property, Plant 
& Equipment 

Intangible Assets 
& Goodwill 

LTIP & 
Other 

Total

Deferred tax liabilities:
At January 1, 2022  
Charged (credited) to the statement of earnings 
Related to movements in exchange rates  
At December 31, 2022  

Acquisition of business  
Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2023  

5,326  
124  
-  
5,450  

194  
148  
-  
5,792  

24,234  
311  
(198)  
24,347  

1,638  
(651)  
137  
25,471  

1,444  
(428)  
(87)  
929  

1,232  
86  
32  
2,279 

332 
- 
- 
332 

- 
9 
- 
341 

31,336
7
(285)
31,058

3,064
(408)
169
33,883 

The  Company  has  $5,123  of  UK  trading  loss  carry-forwards,  the  benefit  of  which  has  been  reflected  in  these  financial 
statements. For tax purposes, these losses are deductible against future UK profits. These losses do not expire.

2023 Annual Report 
 
 
62

15.  CONTINGENCIES & 
COMMITMENTS

A) CONTINGENCIES

The  Corporation  has  standby  letters  of  credit  issued  as 
part of normal business operations in the amount of $1,869 
(December 31, 2022 – $1,836) which will remain outstanding 
for an indefinite period of time. 

Grievances  for  unspecified  damages  were  lodged  against 
the Corporation in relation to labor matters. The Corporation 
has  disclaimed  liability  and  is  defending  the  actions.  It  is 
not practical to estimate the potential effect of these griev-
ances, but legal advice indicates that it is not probable that 
a significant liability will arise.

B) COMMITMENTS

  Utility Commitments

 The Corporation was committed to estimated natural gas 
and  electricity  commitments  for  the  next  five  calendar 
years and thereafter as follows:

Utility commitments ($ Thousands of CDN dollars)

  Linen Purchase Commitments

 At  December  31,  2023,  the  Corporation  was  committed 
to linen expenditure obligations in the amount of $9,434 
(December 31, 2022 – $10,161) to be incurred within the 
next year.

  Property, Plant & Equipment Commitments

 At December 31, 2023, the Corporation was committed to 
capital  expenditure  obligations  in  the  amount  of  $9,396 
(December  31,  2022  –  $2,341)  to  be  incurred  within  the 
next year.

  Trust Funds on Deposit

 The Corporation maintains funds in trust for a customer 
to facilitate both parties in achieving their shared objec-
tives. These funds are not available for the Corporation’s 
general operating activities and, as such, have not been 
recorded in the accompanying Consolidated Statements 
of  Financial  Position.  As  at  December  31,  2023,  the 
Corporation held trust funds on deposit in the amount of 
$966 (2022 – $964).

2024  
2025  
2026  
2027  
2028  
Subsequent  

16. SHARE CAPITAL

A) AUTHORIZED

11,278
2,826
1,495
-
-
-
15,599

The Corporation is authorized to issue an unlimited number of common shares and such number of shares of one class 
designated as preferred shares which number shall not exceed 1/3 of the common shares issued and outstanding from 
time to time.

B) ISSUED

($ Thousands of CDN dollars, except share and per share amounts) 

Balance, beginning of year 
Common shares issued under LTI  
Common shares forfeited under LTI  
Common shares repurchased  
Balance, end of year  

 2023 

10,773,190 
61,345 
- 
(199,062) 
10,635,473  

2022

10,719,778
55,362
(1,950)
-
10,773,190

Unvested common shares held in trust for LTI 

 76,900  

64,552

We Are Dependable. 
  
 
 
 
63

C) NORMAL COURSE ISSUER BID

On May 15, 2023, the Corporation announced its intention to proceed with a normal course issuer bid (NCIB) to 
purchase up to 881,481 of its common shares (“Shares”) through the TSX and / or alternative Canadian trading systems, 
representing approximately 10% of the public float of 8,814,816 shares as at May 9, 2023, during the twelve-month period 
commencing May 18, 2023 and ending May 17, 2024. 

During the year ended December 31, 2023, the Corporation repurchased and cancelled 199,062 common shares (2022 
– nil) for $6,496 under the NCIB, net of transaction costs of $1 which were recorded in share capital. The average share 
price was $32.63, with prices ranging from $30.48 to $35.53.

The Corporation recorded a financial liability of $3,967 related to the NCIB due to the automatic share repurchase plan 
for purchases that could be made from January 1 to March 22, 2024. During the blackout period, no changes can be made 
as it pertains to the automated share repurchase plan. 

17. EARNINGS PER SHARE

A) BASIC

Basic earnings per share is calculated by dividing the net earnings attributable to equity holders of the Corporation by the 
weighted average number of ordinary shares in issue during the year.

($ Thousands of CDN dollars, except share and per share amounts) 

Net earnings 
Weighted average number of shares outstanding (thousands)  
Net earnings per share, basic  

 2023 

17,607 
10,664 
1.65  

2022

3,906
10,658
0.37

The basic net earnings per share calculation excludes the unvested Common shares held by the LTIP Account.

B) DILUTED

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares to assume conver-
sion of all dilutive potential ordinary shares.

($ Thousands of CDN dollars, except share and per share amounts) 

Basic weighted average shares for the year  
Dilutive effect of LTI shares  
Diluted weighted average shares for the year 

Net earnings 
Weighted average number of shares outstanding (thousands) 
Net earnings per share, diluted  

 2023 

2022

10,663,949 
69,307 
 10,733,256  

10,657,742
77,527
10,735,269

17,607 
10,733  
1.64  

3,906
10,735
0.36

2023 Annual Report 
 
64

18. LONG-TERM INCENTIVE PL AN

An account was formed to hold equity grants issued under the terms of the LTI on behalf of the participants (the “LTIP 
Account”) and under certain circumstances the Corporation may be the beneficiary of forfeited Common shares held by 
the LTIP Account. The Corporation has control over the LTIP Account as it is exposed, or has rights, to variable returns 
and has the ability to affect those returns through its power over the LTIP Account. Therefore, the Corporation has consol-
idated the LTIP Account. Compensation expense is recorded by the Corporation in the period earned. Dividends paid by 
the Corporation with respect to unvested Common shares held by the LTIP Account are paid to LTI participants. Unvested 
Common shares held by the LTIP Account are shown as a reduction of shareholders’ equity.

($ Thousands of CDN dollars) 

Balance, beginning of year  
Issued during year  
Forfeited during year  
Vested during year  
Balance, end of year  

 2023 
Unvested 

64,552  
41,680  
-  
(29,332)  
76,900  

2023 
Vested 

663,152  
19,665  
-  
29,332  
712,149  

2022 
Unvested 

78,632  
37,172  
(1,950)  
(49,302)  
64,552  

2022 
Vested

595,660
18,190
-
49,302
663,152

The cost of the 76,900 (2022 – 64,552) unvested Common shares held by the LTIP Account at December 31, 2023 was $0 (2022 - $0).

19. DIVIDENDS TO SHAREHOLDERS

During the year ended December 31, 2023, the Corporation declared total dividends to shareholders of $12,896 or $1.200 
per share (2022 - $12,905 or $1.200 per share).

The Corporation’s policy is to pay dividends to Shareholders of its available cash to the maximum extent possible consistent 
with good business practice considering requirements for capital expenditures, working capital, growth capital and other 
reserves  considered  advisable  by  the  Directors  of  the  Corporation.  All  such  dividends  are  discretionary.  Dividends  are 
declared payable each month to the Shareholders on the last business day of each month and are paid by the 15th day of 
the following month.

20.  NET CHANGE IN NON-CASH WORKING CAPITAL ITEMS

($ Thousands of CDN dollars, except share and per share amounts) 

Accounts receivable  
Linen in service  
Prepaid expenses and deposits  
Accounts payable and other liabilities(1)  
Income taxes payable / receivable  

Years Ended, December 31,

 2023 

(9,978)  
(2,616)  
(632)  
3,110  
4,003  
(6,113)  

2022

(1,248)
(536)
(2,037)
1,713
(3,513)
(5,621)

1    Accounts payable and other liabilities, include the net change of accounts payable, accrued liabilities, net change in the current provision (note 10) related to restructure costs for 2023 - ($73) and in 
2022 - ($424), but exclude the net change in non-cash amounts related to the acquisition of property, plant and equipment that have been committed to and paid for during 2023 ($341) and 2022 ($176).

We Are Dependable. 
 
 
65

21. FINANCIAL INSTRUMENTS

A) FAIR VALUE

The  Corporation’s  financial  instruments  at  December 
31, 2023 and 2022 consist of cash and cash equivalents, 
accounts receivable, accounts payable and accrued liabil-
ities, lease liabilities, dividends payable to shareholders, 
and  long  term  debt.  The  carrying  value  of  accounts 
receivable,  accounts  payable  and  accrued  liabilities, 
lease liabilities, and dividends payable to shareholders, 
approximate  fair  value  due  to  the  immediate  or  short-
term  maturity  of  these  financial  instruments.  The  fair 
value of the Corporation's interest-bearing debt approxi-
mates the respective carrying amount due to the floating 
rate nature of the debt. 

B) FINANCIAL RISK MANAGEMENT

The  Corporation’s  activities  are  exposed  to  a  variety  of 
financial risks: price risk, credit risk and liquidity risk. The 
Corporation’s  overall  risk  management  program  focuses 
on  the  unpredictability  of  financial  and  economic  markets 
and  seeks  to  minimize  potential  adverse  effects  on  the 
Corporation’s  financial  performance.  Risk  management  is 
carried  out  by  financial  management  in  conjunction  with 
overall corporate governance.

C) PRICE RISK

  Currency Risk

 Foreign  currency  risk  arises  from  the  fluctuations  in 
foreign  exchange  rates  and  the  degree  of  volatility  of 
these rates relative to the Canadian dollar. 

 The  Corporation’s  operations  in  Canada  are  not  signifi-
cantly  exposed  to  foreign  currency  risk  as  all  revenues 
are received in Canadian dollars and minimal expenses 
are incurred in foreign currencies. 

 The  Corporation’s  operations  in  the  UK  transacts  in 
Sterling pounds (£), with minimal revenue and expenses 
that  are  incurred  in  other  foreign  currencies.  The 
Corporation is sensitive to foreign exchange risk arising 
from the translation of the financial statements of subsid-
iaries with a functional currency other than the Canadian 
dollar impacting other comprehensive income (loss). 

 For large capital expenditure commitments denominated 
in  a  foreign  currency,  the  Corporation  will  enter  into 
foreign exchange forward contracts if considered prudent 
to mitigate this risk. 

 Based on financial instrument balances as at December 
31,  2023,  a  strengthening  or  weakening  of  $0.01  of  the 
Canadian dollar to the U.S. dollar with all other variables 
held  constant  could  have  a  favorable  or  unfavorable 
impact of approximately $3, respectively, on net earnings. 

 Based on financial instrument balances as at December 
31,  2023,  a  strengthening  or  weakening  of  $0.01  of  the 
Canadian dollar to the Sterling pound (£), with all other 
variables  held  constant  could  have  an  unfavorable  or 
favorable impact of approximately $110, respectively, on 
other comprehensive loss.

Interest Rate Risk

 The Corporation is subject to interest rate risk as its credit 
facility  bears  interest  at  rates  that  depend  on  certain 
financial ratios of the Corporation and vary in accordance 
with market interest rates. Based on the credit facility at 
year end, the sensitivity to a 100 basis point movement in 
interest rates would result in an impact of $702 (2022 - 
$452) to net earnings.

  Other Price Risk

 The Corporation’s exposure to other price risk is limited 
since there are no significant financial instruments which 
fluctuate as a result of changes in market prices.

D) CREDIT RISK

The  Corporation  has  financial  assets  that  are  subject  to 
the expected credit loss model. The Corporation’s financial 
assets  that  are  exposed  to  credit  risk  consist  of  cash  and 
cash equivalents and accounts receivable. The Corporation, 
in the normal course of business, is exposed to credit risk 
from its customers. 

Management believes that the risks associated with concen-
trations  of  credit  risk  with  respect  to  accounts  receivable 
are limited due to the generally short payment terms, and 
the  nature  of  the  customers,  which  are  primarily  publicly 
funded health care entities. The credit risk associated with 
cash and cash equivalents is minimized by ensuring these 
financial  assets  are  held  with  Canadian  chartered  banks 
and Standard Chartered Bank United Kingdom.

  Cash & Cash Equivalents

 While cash and cash equivalents are also subject to the 
impairment requirements of IFRS 9, there was no identi-
fied impairment.

2023 Annual Report 
 
 
 
 
 
 
 
 
 
66

  Accounts Receivable

 The Corporation applies the IFRS 9 simplified approach to 
measuring expected credit losses which uses a lifetime 
expected  loss  allowance  for  all  trade  receivables  and 
contract assets. 

 To measure the expected credit losses, trade receivables 
have been grouped based on shared credit risk charac-
teristics and the days past due. The expected loss rates 
are based on the payment profiles of sales over a period 
of  60  months  before  December  31,  2023  or  January  1, 
2023 respectively and the corresponding historical credit 

losses experienced within this period. The historical loss 
rates are adjusted to reflect current and forward-looking 
information  on  macroeconomic  factors  affecting  the 
ability  of  the  customers  to  settle  the  receivables.  The 
Corporation  has  identified  the  GDP  and  the  unemploy-
ment rate of the countries in which it provides services to 
be the most relevant factors, and accordingly adjusts the 
historical loss rates based on expected changes in these 
factors. 

 On that basis, the loss allowance as at December 31, 2023 
and 2022 was determined as follows for trade receivables:

($ Thousands of CDN dollars, except share and per share amounts) 

December 31, 2023 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

December 31, 2022 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

 Gross 

Allowance 

34,638  
11,731 
3,598  
517  
50,484  

-  
-  
-  
178  
178  

 Gross 

Allowance 

27,986  
8,145 
1,324  
450  
37,905  

-  
-  
-  
144  
144  

Net

34,638
11,731
3,598
339
50,306

Net

27,986
8,145
1,324
306
37,761

While the Corporation evaluates a customer’s credit worthiness before credit is extended, provisions for potential credit 
losses are also maintained. The change in allowance for doubtful accounts was as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Opening loss allowance at January 1,  
Adjustments made during the year  
Acquisition of business  
(Write-offs) Recoveries 
Effect of movements in exchange rates  
Balance, end of year  

Years Ended, December 31,

 2023 

2022

144  
16  
29  
(12)  
1  
178  

143
(10)
-
11
-
144

We Are Dependable. 
 
 
 
 
67

E) LIQUIDITY RISK

The Corporation’s accounts payable, dividend payable and other liabilities are due within one year.

Payments due under contractual obligations on an undiscounted basis for the next five years and thereafter are as follows:

($ Thousands of CDN dollars) 

Total 

2024 

Payments Due by Year
2025 to 2026 

2027 to 2028 

Subsequent

Long-term debt  
Lease liabilities  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

70,247  
58,914  
15,599  
9,434  
9,396  

-  
11,811  
11,278  
9,434  
9,396  

-  
18,104  
4,321  
-  
-  

70,247  
13,635  
-  
-  
-  

-
15,364
-
-
-

The Corporation has a credit facility with a maturity date of 
July 31, 2027 (Note 11). The degree to which the Corporation 
is  leveraged  may  reduce  its  ability  to  obtain  additional 
financing  for  working  capital  and  to  finance  investments 
to maintain and grow the current levels of cash flows from 
operations.  The  Corporation  may  be  unable  to  extend  the 
maturity date of the credit facility.

 ·   manage  the  Corporation’s  activities  in  a  responsible 
way in order to provide an adequate return for its share-
holders,  while  taking  a  conservative  approach  towards 
financial leverage and management of financial risk; and

 ·   comply  with  financial  covenants  required  under  the 

credit facility.

The Corporation’s capital structure includes working capital, 
a committed revolving credit facility and share capital. The 
Corporation continuously monitors actual and forecast cash 
flows and monitors the availability on our committed credit 
facility to ensure sufficient liquidity is available.

To  reduce  liquidity  risk,  management  has  historically 
renewed  the  terms  of  the  credit  facility  in  advance  of  its 
maturity dates and the Corporation has maintained finan-
cial  ratios  that  management  believes  are  conservative 
compared  to  financial  covenants  applicable  to  the  credit 
facility. A significant portion of the available facility remains 
undrawn.

Management measures liquidity risk through comparisons 
of current financial ratios with financial covenants contained 
in the credit facility.

22. CAPITAL MANAGEMENT

The  Corporation’s  primary  objectives  when  managing  its 
capital structure are as follows:

 ·   maintain financial flexibility and availability of capital in 
order  to  meet  financial  obligations,  provide  dividends, 
execute  growth  plans,  and  to  continue  growth  through 
business acquisitions;

The Corporation pays a dividend which reduces its ability to 
internally finance growth and expansion. However, the avail-
ability of the Corporation’s revolving line of credit provides 
sufficient access to capital to allow K-Bro to take advantage 
of acquisition opportunities. The merits of the dividend are 
periodically evaluated by the Board.

The Corporation monitors its capital structure and financing 
requirements  using  non-GAAP  financial  metrics  required 
under  its  Credit  Facility  debt  covenants,  consisting  of 
Funded Debt to Credit Facility EBITDA ratio and Total Fixed 
Charge  Coverage  ratio.  The  Funded  Debt,  Credit  Facility 
EBITDA,  and  Total  Fixed  Charge  Coverage  are  defined 
under the terms of the Credit Facility (see Note 11) and do 
not have any standardized meaning prescribed under IFRS 
Accounting Standards. It is therefore unlikely to be compa-
rable  to  similar  measures  presented  by  other  companies. 
Debt  covenant  restrictions  will  vary  due  to  the  timing  of 
Material  Transactions  as  defined  under  the  terms  of  the 
Credit Facility.

The Corporation's capital structure is comprised of borrow-
ings under its credit facility, shareholders' equity, less cash 
and cash equivalents.

2023 Annual Report 
($ Thousands of CDN dollars, except share and per share amounts) 

Long-term debt, including current portion  
Issued and outstanding letters of credit  
Shareholders’ equity  

Less: Cash and cash equivalents  

The Corporation’s financing strategy is to maintain a flexible 
structure  consistent  with  the  objectives  stated  above,  to 
respond adequately to changes in economic conditions and 
to allow growth organically and through business acquisi-
tions. In order to maintain and adjust its capital structure, 
the  Corporation  may  issue  new  shares  in  the  market, 
contract bank loans and negotiate new credit facilities.

23.  REL ATED PARTY 
TRANSACTIONS

The Corporation transacts with key individuals from manage-
ment and with the Board who have authority and responsibility 
to  plan,  direct  and  control  the  activities  of  the  Corporation. 
The nature of these dealings were in the form of payments 
for services rendered in their capacity as Directors (retainers 
and meeting fees, including share-based payments) and as 
employees of the Corporation (salaries, benefits, short-term 
bonuses and share-based payments).

Key  management  personnel  are  defined  as  the  executive 
officers of the Corporation including the President and Chief 
Executive  Officer,  Senior  Vice-President,  Chief  Financial 
Officer and one employee acting in the capacity of Managing 
Director, UK.

During  2023  and  2022,  remuneration  to  directors  and  key 
management personnel was as follows:

68

Years Ended, December 31,

 2023 

70,247  
1,869  
174,431  
246,547  

(5,857)  
240,690  

2022

45,166
1,836
176,542
223,544

(2,636)
220,908

($ Thousands of CDN dollars) 

 2023 

2022

Years Ended, December 31,

Salaries and retainer fees  
Short-term bonus incentives  
Post-employment benefits  
Share-based payments  

1,879 
1,082  
66  
1,446  
4,473  

1,802
1,007
63
1,399
4,271 

The  Corporation  incurred  expenses  in  the  normal  course 
of  business  for  advisory  consulting  services  provided  by 
a  Director.  The  amounts  charged  are  recorded  at  their 
exchange amounts and are subject to normal trade terms. 
For  the  year  ended  December  31,  2023,  the  Corporation 
incurred such fees totaling $72 (2022– $72).

24. EXPENSES BY NATURE

($ Thousands of CDN dollars) 

 2023 

2022

Years Ended, December 31,

Wages and benefits  
Linen  
Utilities  
Delivery  
Materials and supplies  
Occupancy costs  
Repairs and maintenance  
Other expenses  

145,535 
32,982  
25,124  
23,083  
16,263  
5,624  
12,758  
2,709  
264,078  

130,971
31,337
23,754
23,050
13,522
4,727
10,419
2,351
240,131

We Are Dependable.  
 
 
  
69

25.  SEGMENTED INFORMATION

The  Chief  Executive  Officer  (“CEO”)  is  the  Corporation’s 
chief operating decision-maker. The Chief Executive Officer 
examines  the  Corporation’s  performance  and  allocation  of 
resources both from geographic perspective and service type, 
and has identified two reportable segments of its business:

  1.  Canadian division - provides laundry and linen services 
to  the  healthcare  and  hospitality  sectors  through  ten 
operating  divisions  located  in  Vancouver,  Victoria, 
Calgary,  Edmonton,  Regina,  Toronto,  Montréal,  and 
Québec  City.  Management  has  assessed  that  the 
services  offered  and  the  economic  characteristics 
associated with these divisions are similar, and there-
fore  they  have  been  aggregated  into  one  reportable 
segment which operates exclusively in Canada. 

  2.  UK  division  -  provides  laundry  and  linen  services 
primarily  to  the  hospitality  sector,  with  other  sectors 
including healthcare, manufacturing and pharmaceu-
tical,  through  four  sites  which  are  located  in  Perth, 
Newcastle, Livingston and Coatbridge.

The aggregation assessment requires significant judgment 
by management. Economic indicators used by management 
to assess the economic characteristics are the gross margin 
and the growth rate of each division.

The CEO primarily uses a measure of EBITDA to assess the 
performance  of  the  operating  segments.  In  addition,  the 
CEO also receives information about the segments’ revenue 
and assets on a monthly basis.

SEGMENT REVENUE

The Corporation disaggregates revenue from contracts with 
customers  by  geographic  location  and  customer-type  for 
each of our segments, as we believe it best depicts how the 
nature, amount, timing and uncertainty of our revenue and 
cash flows are affected by economic factors.

Sales between segments are carried out at arm’s length and 
are eliminated on consolidation. The revenue from external 
parties is measured in the same manner as in the consoli-
dated statements of earnings & comprehensive income.

In Edmonton and Calgary, the Corporation is the significant 
supplier  of  laundry  and  linen  services  to  the  entity  which 
manages all major healthcare facilities in the region and is 
contractually  committed  to  July  31,  2032.  In  Vancouver,  the 
major customer is contractually committed to March 1, 2027, 
and  in  Saskatchewan  the  major  customer  is  contractually 
committed  to  June  1,  2031.  For  the  year  ended  December 
31, 2023, from these three major customers the Corporation 
has recorded revenue of $135,736 (2022 – $130,360), repre-
senting 42.3% (2022 – 47.1%) of total revenue.

($ Thousands of CDN dollars) 

 2023 

2022

Healthcare  
Hospitality  
Canadian division  

Healthcare  
Hospitality  
UK division  

177,838  
63,291  
241,129  

6,502  
73,253  
79,755  

55.4%  
19.7%  
75.1%  

2.1%  
22.8%  
24.9%  

167,239  
44,796  
212,035  

6,167  
58,421  
64,588  

60.5%
16.2%
76.7%

2.2%
21.1%
23.3%

Total segment revenue  

320,884  

100.0%  

276,623  

100.0%

2023 Annual ReportSEGMENT NET EARNINGS & EBITDA

Segment net earnings and EBITDA are calculated consistent with the presentation in the financial statements. The net earnings 
and EBITDA is allocated based on the operations of the segment, and where the earnings and costs are generated from.

70

($ Thousands of CDN dollars, except share and per share amounts) 

  Canadian Division 

UK Division 

Total

2023 
Net earnings  
EBITDA  

2022
Net earnings (loss)  
EBITDA  

12,584  
44,699  

5,023  
12,107  

  Canadian Division 

UK Division 

6,042  
32,365  

(2,136)  
4,127  

17,607
56,806

Total

3,906
36,492

The Canadian division net earnings includes non-cash employee share based compensation expense of $1,796 (2022 – $1,788).

SEGMENT ASSETS

Segment assets are measured in the same way as in the financial statements. These assets are allocated based on the operations 
of the segment and the physical location of the asset. 

The Corporation’s cash and cash equivalents are not considered to be segment assets but are managed by the treasury function.

($ Thousands of CDN dollars, except share and per share amounts)

At December 31, 2023 

Canadian Division 

UK Division 

Total assets  
Other:
Cash and cash equivalents 
Total segment assets  

278,983  

- 
278,983  

85,733  

(5,857) 
79,876  

At December 31, 2022 

Canadian Division 

UK Division 

Total assets 
Other:
Cash and cash equivalents 
Total segment assets  

249,604  

(27) 
249,577  

76,156  

(2,609) 
73,547  

Total

364,716

(5,857)
358,859

Total

325,760

(2,636)
323,124

We Are Dependable. 
 
 
 
 
 
 
 
 
 
 
 
71

SEGMENT LIABILITIES

Segment liabilities are measured in the same way as in the financial statements. These liabilities are allocated based on 
the operations of the segment. The Corporation’s borrowings are not considered to be segment liabilities but are managed 
by the treasury function.

($ Thousands of CDN dollars except share and per share amounts)

At December 31, 2023 

Total liabilities  
Other:
Long-term debt (note 11) 
Total segment liabilities  

At December 31, 2022 

Total liabilities 
Other:
Long-term debt (note 11) 
Total segment liabilities  

 Canadian Division 

UK Division 

165,348  

(70,247) 
95,101  

24,937  

- 
24,937  

 Canadian Division 

UK Division 

127,038  

(45,166) 
81,872  

22,180  

- 
22,180  

Total

190,285

(70,247)
120,038

Total

149,218

(45,166)
104,052

26. IMPAIRMENT OF ASSETS

Earnings  multiple  approach  (Fair  value  less  costs  to 
dispose, “FVLCD”)

The  Corporation  performed  its  annual  impairment  assess-
ment  for  goodwill  for  the  Canadian  division  and  for  the  UK 
division  as  at  December  31,  2023  and  December  31,  2022  in 
accordance with its policy described in Note 2(k) and Note 2(h). 
The Corporation also performed impairment indicator assess-
ments where there was no goodwill allocated to the CGU.

For both periods, the recoverable amount for the CGUs was 
assessed using an earnings multiple approach. If the results 
of  the  earnings  multiple  approach  indicated  a  possible 
impairment, a further assessment using a discounted cash 
flow to determine the value-in use was performed. 

For the years ended December 31, 2023 and 2022, the key 
assumption utilized was the implied multiple. The implied 
multiple is calculated by utilizing the average multiples of 
comparable  public  companies.  The  Corporation  used  an 
implied  average  forward  multiple  of  9.70  (2022  -  10.60)  to 
calculate  the  recoverable  amounts.  The  implied  multiple 
was applied to the trailing twelve month EBITDA to deter-
mine the recoverable amount of the CGU and compare it to 
the carrying value of the CGU. 

Based on the assessments performed for the year ended 
December  31,  2023,  no  CGU  had  a  recoverable  amount 
that was less than the carrying value of the CGU. A further 
assessment using a discounted cash flow to determine the 
value-in-use was not performed due to the headroom from 
FVLCD determined using an earnings multiple approach.

2023 Annual Report 
 
 
 
 
 
72

Discounted cash flow (Value-in-use, “VIU”)

 Where  the  results  of  the  FVLCD  approach  indicated  there  was  a  possible  impairment,  a  further  assessment  using  a 
discounted cash flow was performed to determine the VIU of each VGU identified.

For the year ended December 31, 2022, the Corporation used probability weighted discounted cash flows and the assump-
tions  for  those  cash  flows  were  the  Corporation’s  board  approved  budgets,  cash  flow  forecasts,  trailing  twelve-month 
EBITDA, the pre-tax discount rate and terminal value growth rate. 

The probability weighted approach used for the year ended December 31, 2022 was evaluated based on an equally weighted 
probability  of  a  continued  one-year  downturn  in  sales  to  the  worst  case  scenario  of  a  two  year  downturn  in  sales.  The 
scenarios estimated a decline of 8% to 12 % for 2023, 7% for 2024 with sales returning to normalized levels thereafter with 
sales growth estimates used 2%. These represent the Corporation’s best estimate of cash flows over the forecast period.

The terminal value growth rate is based on management's best estimate of the long-term growth rate for its CGUs after 
the forecast period, considering historic performance and future economic forecasts.

The calculation of the recoverable amount using the probability weighted discounted future cash flows was based on the 
following key assumptions:

Testing Methodology 
December 31, 2022 

Pre-tax Discount Rate 
December 31, 2022 

Terminal Value Growth Rate
December 31, 2022

Calgary  
Edmonton 
Vancouver 2 
Vancouver 1 
Victoria 
Paranet 
Villeray 
UK 

FVLCD 
FVLCD 
FVLCD 
FVLCD 
FVLCD 
n/a 
n/a 
VIU 

n/a  
n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
15.4% 

n/a
n/a
n/a
n/a
n/a
n/a
n/a
2.0%

Based on testing performed at December 31, 2023 and December 31, 2022, no impairment was determined to exist. 

Recoverable amount

The recoverable amount of each CGU is sensitive to changes in market conditions which could result in material changes. 
For the year ended December 31, 2022, where further assessment using the probability weighted discounted cash flows 
was required the sensitivity of key assumptions to a reasonable change was assessed. The Corporation does not believe 
there is a reasonable change in the key assumptions that would cause the carrying value of the CGU to exceed its recover-
able amount. The table below summarizes the results of the impact on key assumptions to a reasonable change.

Recoverable Amount 
December 31, 2022 

Change in Pre-tax Discount 
Rate Increase of 1% 
December 31, 2022 

Change in Terminal Value
Growth Rate Decrease of 1%
December 31, 2022

Calgary  
Edmonton 
Vancouver 2 
Vancouver 1 
Victoria 
Paranet 
Villeray 
UK 

n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
£50,261 

n/a  
n/a 
n/a 
n/a 
n/a 
n/a 
n/a 
-£4,201 

n/a
n/a
n/a
n/a
n/a
n/a
n/a
-£4,458

We Are Dependable. 
 
 
 
 
 
73

27.  BUSINESS ACQUISITION   

- PARANET

On  March  1,  2023  the  Corporation  completed  the  acquisi-
tion  of  100%  of  the  share  capital  of  Buanderie  Para-Net 
(“Paranet”) operating as Paranet (the “Paranet Acquisition”), 
a private laundry and linen services company operating in 
Québec City, Québec. The Paranet Acquisition was completed 
through a share purchase agreement consisting of existing 
working  capital,  fixed  assets,  contracts  and  an  employee 
base. The contracts acquired are in the Québec healthcare 
and  hospitality  sector,  which  complements  the  existing 
business  of  the  Corporation.  Based  on  the  Corporation’s 
evaluation of the Paranet Acquisition and the criteria in the 
identification of a business combination established in IFRS 
3, the Paranet Acquisition has been accounted for using the 
acquisition method, whereby the purchase consideration is 
allocated to the fair values of the net assets acquired. 

The  Corporation  financed  the  Paranet  Acquisition  and 
transaction costs from existing loan facilities. 

The  purchase  price  allocated  to  the  net  assets  acquired, 
based on their estimated fair values, is as follows:

($ Thousands, except percentages) 

 2022 

2023

Cash consideration  
Contingent consideration  
Total purchase price  

11,074
945
12,019

The  assets  and  liabilities  recognized  as  a  result  of  the 
Paranet Acquisition are as follows:

($ Thousands, except percentages) 

 2022 

2023

Net Assets Acquired:
Accounts receivable  
Prepaid expenses and deposits  
Linen in service  
Accounts payable and accrued liabilities(2)  
Lease liabilities  
Deferred income taxes  
Property, plant and equipment(1,2)  
Intangible assets  

Net identifiable assets acquired  
Goodwill  
Net assets acquired  

1,317
137
970
(1,552)
(1,176)
(1,474)
6,142
2,450

6,814
5,205
12,019

1    Includes ROUA from the Canadian Division of $1,176 comprised of buildings of $964 and vehi-

cles of $212 

2   Includes provision of $219 for asset retirement obligation

The  provisional  intangible  assets  acquired  are  made  up 
of  $2,450  for  the  customer  contracts  along  with  related 
relationships  and  customer  lists.  The  goodwill  is  attribut-
able  to  the  workforce,  and  the  efficiencies  and  synergies 
created  between  the  existing  business  of  the  Corporation 
and the acquired business. Goodwill will not be deductible 
for tax purposes.

A) CONTINGENT CONSIDERATION

In the event that a certain EBITDA target was achieved by 
Paranet for the twelve month period ended August 31, 2023, 
additional undiscounted consideration of up to $1,890 would 
have been payable in cash during the fourth quarter of 2023. 
While performance was in-line with expectations, the target 
was not achieved; therefore, no payment was made.

During  the  first  three  quarters  of  2023,  the  estimated  fair 
value of the possible payment was classified as contingent 
consideration.  The  fair  value  of  the  contingent  consider-
ation was estimated by considering the probability-adjusted 
future expected cash flows in regards to Paranet achieving 
the  target  that  would  result  in  consideration  being  paid. 
The impact of discounting these future cash flows was not 
considered because the impact would be nominal. Given that 
the  EBITDA  target  was  not  achieved  for  the  twelve  month 
period  ended  August  31,  2023,  the  contingent  consider-
ation amount of $945 has been derecognized and a gain on 
settlement of contingent consideration has been recorded 
in Consolidated Statement of Earnings and Comprehensive 
Income for the twelve months ended December 31, 2023.

B) ACQUISITION RELATED COSTS

For the twelve months ended December 31, 2023, $274 in 
professional  fees  associated  with  the  Paranet  Acquisition 
has been included in Corporate expenses.

C) REVENUE & PROFIT INFORMATION

The acquired business contributed revenues of $7,819 to the 
Corporation for the period from March 1, 2023 to December 
31, 2023. If the Paranet Acquisition had occurred on January 
1,  2023,  consolidated  pro-forma  revenue  for  the  period 
ended December 31, 2023 would have been $322,209.

The acquired business contributed a net deficit of ($316) to the 
Corporation for the period from March 1, 2023 to December 
31, 2023. If the Paranet Acquisition had occurred on January 
1, 2023, consolidated pro-forma net income for the period 
ended December 31, 2023 would have been $17,591.

These  amounts  have  been  calculated  using  Paranet’s 
results and adjusting them for differences in the accounting 
policies between the Corporation and Paranet as it pertains 
to property, plant and equipment. The Corporation follows 
the  requirements  of  IFRS  Accounting  Standards  whereas 
Paranet  previously  reported  under  Canadian  Accounting 

2023 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
Standards  for  Private  Enterprises  (ASPE),  the  additional 
depreciation and amortization that would have been charged 
assuming the fair value adjustments to property, plant and 
equipment and intangible assets had applied from January 
1, 2023, together with the consequential tax effects.

28.  BUSINESS ACQUISITION   

- VILLERAY

On  November  1,  2023,  the  Corporation  completed  the 
acquisition  of  100%  of  the  share  capital  of  Buanderie 
Villeray and its affiliate Buanderie La Relance (the “Villeray 
Acquisition”), a private laundry and linen services company 
incorporated in Canada and operating in Montréal, Québec. 
The  Villeray  Acquisition  was  completed  through  a  share 
purchase agreement consisting of existing working capital, 
fixed  assets,  customer  relationships  and  an  employee 
base.  Villeray  operates  in  the  hospitality  and  healthcare 
sector,  which  complements  the  existing  business  of  the 
Corporation.  As  part  of  the  transaction,  the  Corporation 
closed its Granby facility and consolidated existing volumes 
into  Villeray.  Based  on  the  Corporation’s  evaluation  of  the 
Villeray  Acquisition  and  the  criteria  in  the  identification  of 
a business combination established in IFRS 3, the Villeray 
Acquisition  has  been  accounted  for  using  the  acquisition 
method, whereby the purchase consideration is allocated to 
the fair values of the net assets acquired. 

The Corporation financed the Villeray Acquisition and trans-
action costs from existing loan facilities. 

The  purchase  price  allocated  to  the  net  assets  acquired, 
based on their estimated fair values, is as follows:

($ Thousands, except percentages) 

 2022 

2023

Cash consideration  
Contingent consideration  
Total purchase price  

11,204
500
11,704

74

The  assets  and  liabilities  recognized  as  a  result  of  the 
Villeray Acquisition are as follows:

($ Thousands, except percentages) 

 2022 

2023

Net Assets Acquired:
Accounts receivable  
Prepaid expenses and deposits  
Income tax receivable  
Accounts payable and accrued liabilities(2)  
Lease liabilities  
Deferred income taxes  
Property, plant and equipment(1,2)  
Intangible assets  

Net identifiable assets acquired  
Goodwill  
Net assets acquired  

1   Includes ROUA from the Canadian Division of $2,706 related to buildings

2   Includes provision of $97 for asset retirement obligation

907
187
69
(807)
(2,706)
(1,416)
7,161
2,530

5,925
5,779
11,704

The  provisional  intangible  assets  acquired  are  made  up 
of  $2,530  related  to  customer  relationships.  The  goodwill 
is  attributable  to  the  workforce,  and  the  efficiencies  and 
synergies  created  between  the  existing  business  of  the 
Corporation and the acquired business. Goodwill will not be 
deductible for tax purposes.

A) CONTINGENT CONSIDERATION

The  estimated  fair  value  of  payment  has  been  classi-
fied  as  contingent  consideration  by  exercising  significant 
judgment as to whether it should be classified as such, or 
as renumeration to the former owner, who will be employed 
subsequent to the close of the transaction. The Corporation 
has determined by considering all relevant factors included 
in  the  agreements  as  it  pertains  to  employment  terms, 
valuation of the business, and other relevant terms that the 
additional consideration is most appropriately reflected as 
contingent consideration.

In  the  event  that  a  certain  EBITDA  target  is  achieved  by 
Villeray for the twelve month period ended October 31, 2024, 
additional undiscounted consideration ranging from $500 to 
$1,000  will  be  payable  in  cash  during  the  first  quarter  of 
2025.  The  potential  undiscounted  amount  payable  within 
the agreement will only be paid should the EBITDA target 
be achieved. Should the EBITDA target not be achieved, no 
payment will be made. 

We Are Dependable. 
 
 
 
 
 
 
 
 
 
 
 
 
 
75

The fair value of the contingent consideration of $500 was 
estimated  by  considering  the  probability-adjusted  future 
expected  cash  flows  in  regards  to  Villeray  achieving  the 
target  that  would  result  in  consideration  being  paid.  The 
impact  of  discounting  those  future  cash  flows  was  not 
considered because the impact would be nominal.

Since  the  estimated  future  cash  flows  and  probability  of 
achieving the EBITDA target are an unobservable input, the 
fair value of the contingent consideration is classified as a 
level 3 fair value measurement.

B) ACQUISITION RELATED COSTS

For  the  year  ended  December  31,  2023,  $414  in  profes-
sional fees associated with the Villeray Acquisition has been 
included in Corporate expenses.

C) REVENUE & PROFIT INFORMATION

The  acquired  business  contributed  revenues  of  $1,602  to 
the  Corporation  for  the  period  from  November  1,  2023  to 
December 31, 2023. If the Villeray Acquisition had occurred 
on January 1, 2023, consolidated pro-forma revenue for the 
year ended December 31, 2023 would have been $329,021. 
If  both  the  Paranet  Acquisition  and  Villeray  Acquisition 
had  occurred  on  January  1,  2023,  consolidated  pro-forma 
revenue for the year ended December 31, 2023 would have 
been $330,346.

The acquired business contributed a net deficit of ($201) to 
the  Corporation  for  the  period  from  November  1,  2023  to 
December  31,  2023,  inclusive  of  Granby  transition  related 
costs.  If  the  Villeray  Acquisition  had  occurred  on  January 
1, 2023, consolidated pro-forma net income for the period 
ended December 31, 2023 would have been $17,721.

These  amounts  have  been  calculated  using  Villeray’s 
results and adjusting them for differences in the accounting 
policies between the Corporation and Villeray as it pertains 
to property, plant and equipment. The Corporation follows 
the  requirements  of  IFRS  Accounting  Standards  whereas 
Villeray  previously  reported  under  Canadian  Accounting 
Standards  for  Private  Enterprises  (ASPE),  the  additional 
depreciation and amortization that would have been charged 
assuming the fair value adjustments to property, plant and 
equipment and intangible assets had applied from January 
1, 2023, together with the consequential tax effects.

29. SUBSEQUENT EVENTS

A) DIVIDENDS

The  Corporation’s  Board  of  Directors  declared  an  eligible 
dividend  of  $0.10  per  Common  share  of  the  Corporation 
payable  on  each  of  February  15,  March  15,  and  April  15, 
2024, to Shareholders of record on January 31, February 29, 
and March 31, 2024, respectively.

2023 Annual Report76

Corporate Information

BOARD OF DIRECTORS

ELISE REES
Audit Committee Chair 
FCA, FCPA, ICD.D.

MATTHEW HILLS, MBA 

STEVEN MATYAS, BSC 
Compensation  
Committee Chair 

LINDA MCCURDY, MBA 
President & CEO 
K-Bro Linen Systems Inc.

MICHAEL PERCY, PHD 
Board Chair 

EXECUTIVE OFFICERS

LINDA MCCURDY, MBA 
President & CEO

SEAN CURTIS  
Senior VP & COO

KRISTIE PLAQUIN, CPA, CA 
Chief Financial Officer

TRANSFER AGENT  
& REGISTRAR 
TSX Trust Company 
Calgary, Alberta

AUDITORS 
Pricewaterhouse 
Coopers LLP 
Edmonton, Alberta

LEGAL COUNSEL 
Stikeman Elliott 
Toronto, Ontario 

PRINCIPAL BANK 
TD Bank 
Edmonton, Alberta

STOCK EXCHANGE 
LISTING 
TSX: KBL

CANADA LOCATIONS

CORPORATE OFFICE 
P  780 453 5218 
F  780 455 6676

14903 - 137 Ave 
Edmonton, AB  T5V 1R9

VICTORIA 
Andrew MacKeen 
General Manager  

P  250 474 5699 
F  250 474 5680 
861 Van Isle Way 
Victoria, BC  V9B 5R8

REGINA 
Barb Lewis 
General Manager  

P  306 757 5276 
F  306 757 5280 
730 Dethridge Bay 
Regina, SK  S4N 6H9

VANCOUVER 1 
Kevin Stephenson
General Manager 

P  604 420 2203 
F  604 420 2313 
#401 - 8340  
Fraser Reach Court,  
Burnaby, BC  V3N 0G2

VANCOUVER 2 
Ryo Utahara 
General Manager  

P  604 681 3291 
F  604 685 1458  
8035 Enterprise Street 
Burnaby, BC  V5A 1V5

EDMONTON 
Trevor Rye 
General Manager  

P  780 453 5218 
F  780 455 6676  
14903 - 137 Ave 
Edmonton, AB  T5V 1R9

CALGARY 
Jeff Gannon 
General Manager  

P  403 724 9001 
F  403 290 1599 
6969 – 55 St SE 
Calgary, AB  T2C 4Y9

TORONTO 
James Ewart 
General Manager  

MONTRÉAL 
Benoit Laurent 
Directeur Général  

QUÉBEC CITY 
Dimitri Hamm 
Directeur Général  

QUÉBEC CITY 
Dimitri Hamm 
Directeur Général  

P  416 233 5555 
F  416 233 4434  
6045 Freemont Blvd 
Mississauga, ON  L5R 4J3

P  514 259 4531 
F  450 378 8245  
4740 Rue De Rouen  
Montréal, QC  H1V 3T7

P  418 661 6163 
F  418 661 4000  
367, boulevard des Chutes  
Québec City, QC  G1E 3G1

P  418 661 6163 
F  418 661 4000  
1105, Vincent-Massey
Québec City, QC,  G1N 1N2

UK LOCATIONS

HEAD OFFICE 
P  01334 654033 
Edenfields,  
Cupar Trading Estate  
Cupar, Fife, KY15 4SX

PERTH 
Kelly fox  
General Manager 

P  01738210106 
Inveralmond Industrial 
Estate, Ruthvenfield 
Avenue, Perth, PH1 3UF 

COATBRIDGE 
Amy Liddell  
General Manager 

P  01236 449010  
18 Palacecraig Street, 
Coatbridge, ML5 4RY

CUPAR 
Joe Mcdonagh 
General Manager

P  01334 655220 
Prestonhall Industrial 
Estate, Cupar, Fife,  
KY15 4RD

LIVINGSTON 
Alan Johnston  
General Manager  

P  0150 6426816  
Unit 2, Gregory Road, 
Kirkton Campus, 
Livingston, EH54 7DR

NEWCASTLE 
Steve Brumbill  
General Manager 

P  0191 6053106  
Unit L4, Intersect 19,  
High Flatworth, Tyne 
Tunnel Industrial Estate, 
North Shields, NE29 7UT

INQUIRIES@K-BROLINEN.COM

We Are Dependable. 
K-BROLINEN.COM