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K-Bro Linen
Annual Report 2022

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FY2022 Annual Report · K-Bro Linen
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A N N U A L   R E P O R T

WE ARE

TABLE OF CONTENTS

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39

P R E S I D E N T ’S   M E S S A G E

C H A I R M A N ’S   M E S S A G E

O F F I C E R S   &   D I R E C T O R S

F I N A N C I A L   H I G H L I G H T S

M A N A G E M E N T’S   D I S C U S S I O N   &   A N A LY S I S

C O N S O L I D AT E D   F I N A N C I A L   S TAT E M E N T S

PRESIDENT'S
M E S S A G E

2022  was  a  year  of  continuing  recovery,  with  our  country 
and  the  world  emerging  from  the  worst  impacts  of  the 
pandemic.  K-Bro  is  also  moving  forward  and  leaving 
behind  some  of  the  worst  effects  of  COVID-19.  Our 
business continued to recover in 2022 as we saw ongoing 
strength  in  revenue,  our  healthcare  volume  continued  to 
be higher than historical amounts and hospitality volumes 
approached  pre-pandemic  levels.  While  labour  and 
utility  cost  pressures  impacted  our  operations,  we  also 
realized  price  adjustments  to  help  mitigate  the  impacts. 
As a result, 2022 was a solid year for K-Bro and we enter 
2023  filled  with  optimism  for  our  company.  While  deliv-
ering industry-leading service, we have always embraced 
our  responsibility  to  society.  We  prioritize  customer  and 
employee  relationships,  environmental  stewardship  and 
creating positive impacts where we do business. In 2023, 
we  are  excited  to  advance  our  sustainability  agenda  for 
the long-term and intend to publish our inaugural sustain-
ability report by the end of the year.

We  begin  2023  expecting  continuing  increases  in  our 
volumes throughout our Canadian and UK operations, while 
also  seeing  the  benefits  of  our  labour  optimization  and 
utility hedging efforts. We will have a full year of processing 
100% of Alberta Health Services (“AHS”) volume throughout 
Alberta, having integrated all of the additional volume during 
2022. At the same time, we continue to pursue strategically 
valuable  acquisitions  and  will  move  quickly  when  we  see 
opportunities,  including  the  recently  announced  acquisi-
tion  of  Paranet  in  Quebec  City.  All  of  these  factors  should 
present strong organic and acquisition growth opportunities 
for K-Bro in 2023.

 ·   We saw strong Canadian results and continuing recovery 

in our UK operations.

 ·   Our  balance  sheet  remained  conservative  throughout 
the  year,  with  year-end  debt  of  $45mm.  We  expect  a 
strong balance sheet throughout 2023.

We  are  appreciative  of  your  continuing  support  and  confi-
dence, and we commit ourselves every day to providing the 
best possible service for our customers, a safe and fulfilling 
environment for all of our Canadian and UK employees, and 
superior  financial  performance  for  our  shareholders.  We 
wish you a good 2023.

Our 2022 highlights included:

 ·   Revenue  and  EBITDA  were  $277mm  and  $36.5mm. 
In  addition  to  other  changes,  we  expect  to  realize  the 
full-year benefit from 100% of the new AHS volume and 
the  annual  impact  of  price  adjustments  agreed  to  in 
2022 across various markets.

L I N D A   M c C U R D Y

2

WE ARE DEPENDABLE.I   A M   P L E A S E D   T H AT 
K - B R O   F I N I S H E D  202 2 
W I T H   S T R E N G T H   A N D 
M O M E N T U M ,  A N D   W E 
A R E   O P T I M I S T I C   A B O U T 
O U R   O R G A N I C   A N D 
A C Q U I S I T I O N   G R O W T H 
O P P O R T U N I T I E S   A S  W E 
M O V E   A H E A D   I N T O  2023.

3

2022 ANNUAL REPORTCHAIRMAN'S
M E S S A G E

Almost  all  companies  have  faced  significant  challenges  in 
the  aftermath  of  the  pandemic,  yet  K-Bro  has  dealt  with 
the  challenges  in  ways  that  bode  well  for  our  growth  and 
financial  performance.  We  are  especially  grateful  that  our 
Canadian and UK staff have overall remained healthy and that 
we  have  continued  to  provide  a  safe  environment  for  all  of 
our  employees.  This  is  a  reflection  of  our  Company’s  values, 
including how important it is that we provide the best possible 
workplace for our team.

We never stop working hard every day to provide best-in-class 
service to all of our customers and the best possible results for 
our  shareholders.  I  am  optimistic  about  2023,  and  especially 
happy that we began the year with an acquisition in our existing 
Quebec market.

On behalf of our Company and Board, thank you for our confi-
dence and loyalty. We will continue to do what is best for our 
customers, employees, community and shareholders, and we 
look forward to a bright future.

M I C H A E L   
P E R C Y

4

WE ARE DEPENDABLE.OFFICERS &
D I R E C T O R S

K-BRO IS THE L ARGEST HEALTHCARE & HOSPITALIT Y 
L AUNDRY & LINEN PRO CESSOR IN CANADA , & WITH 
THE ACQUISITION OF FISHERS WE ARE NO W ONE OF 
THE L ARGEST IN THE UK & EUROPE. 

We operate 15 facilities and two distribution centers, including ten facilities and two distributions centers 
in Canada, and five facilities in the UK (Scotland and the North East of England). 

Our  core  values  remain  central  to  our  reputation,  and  we  continue  to  relentlessly  focus  on  providing 
industry-leading  quality  and  service.  Our  ability  to  deliver  on  commitments  to  our  valued  customers 
remains second to none.

K-Bro  provides  the  vital  products  and  services  that  help  people  heal,  travel,  live,  and  play.  We’re 
helping hospitals and extended care centers care for the young, old and vulnerable in environmentally 
responsible ways. Our responsibility also extends to ensuring that we have a safe culture at K-Bro. As our 
society becomes more diverse, we integrate our commitment to responsibility into our new businesses, 
employees and the communities in which we live and work.

RO W 1   MATTHEW HILLS, STEVEN MATYAS, ELISE REES, MICHAEL PERCY
RO W 2   RYO UTAHARA, TREVOR RYE, SCOTT INGLIS
RO W 3   MICHAEL JONES, LUCY RENAUT, DIMITRI HAMM, BARB LEWIS
RO W 4   KEVIN STEPHENSON, JAMES EWART, ANDREW MACKEEN
RO W 5   KRISTIE PLAQUIN, SEAN CURTIS, JEFF GANNON, LINDA MCCURDY

5

2022 ANNUAL REPORT6

FINANCIAL
H I G H L I G H T S

The following unaudited financial data has been derived from 
K-Bro’s consolidated financial statements, which have been 
audited  by  PricewaterhouseCoopers  LLP.  The  information  set 
forth below should be read in conjunction with the Management’s 
Discussion & Analysis, Consolidated Financial Statements and 
Notes sections of this Annual Report.

R E V E N U E   U P
23.5%

E B I T D A(1)(2 ) D O W N
14.7%

275

250

225

200

175

48

44

40

36

32

28

24

($)

2018

2019

2020

2021

2022

($)

2018

2019

2020

2021

2022

(In millions of Canadian dollars) Years ended December 31

(In millions of Canadian dollars) Years ended December 31

1  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as 
permitted under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2020 and 2019 figures for both EBITDA 
and net earnings without adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of the MD&A for more information.

2  The COVID-19 pandemic caused world governments to institute travel restrictions both in and out of and within Canada and the UK, which has had an adverse impact on the Corporation’s 
hospitality business. The COVID-19 pandemic has also contributed to unusually competitive labour markets, causing inefficiencies in attracting, training and retaining employees. While 
the Corporation anticipates labour markets will stabilize, the timing remains uncertain. In addition to this, certain geopolitical events and other factors have resulted in rising and unstable 
commodity costs for key inputs such as natural gas, electricity and diesel. The combination of all these events has had a negative impact to consolidated EBITDA.

7

2022 ANNUAL REPORTYears ended December 31, 

2022 

2021 

2020 

2019 

2018

Income Statement Data
Revenue  
EBITDA[1]  
EBITDA (%)[1] 
Net earnings[1] 
Net earnings per share (Diluted)[1] 

Balance Sheet Data
Working capital  
Long-term debt  

Other Financial Data
Distributable cash per share  
Payout ratio (%)  
Price to earnings multiple (12 months trailing) 
Price to EBITDA multiple (12 months trailing) 
Return on shareholders’ equity (ROE)(%)  
Total shareholder return, YTD (%)  
Total shareholder return, 5 yrs (%)  
Market capitalization  
Share price:  
  High  
  Low  
  Close  

276,623 
36,492 
13.2 
3,906 
0.37 

36,635 
45,166 

1.81 
65.9 
73.8 
8.0 
2.2 
16.7 
0.4 
294,108 

36.0 
27.6 
27.3 

223,992 
42,791 
19.1 
8,692 
0.81 

196,591 
38,244 
19.5 
3,782 
0.36 

252,410  
47,573  
18.8  
10,906  
1.03  

239,534
29,581
12.3
6,169
0.59

30,271 
37,973 

27,922 
40,657 

31,021  
62,494  

34,825
70,203

2.57 
46.8 
42.2 
8.5 
4.7 
9.2 
2.7 
366,616 

47.2 
33.4 
34.2  

2.94 
40.9 
93.0 
10.8 
2.3 
4.5 
6.7 
416,078 

46.4 
23.7 
39.0 

2.80  
51.1  
40.8  
9.3  
5.6  
29.3  
5.7  
445,914  

43.2  
32.7  
42.1  

2.36
51.1
56.7
11.9
3.1
16.2
14.5
351,404

41.7
32.0
33.4

1   Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as 

permitted under the specific transitional provisions of IFRS 16. Refer to the Accounting Changes section of this MD&A for more information.

($ Thousands of CDN dollars, except percentages and per share data)

8

WE ARE DEPENDABLE. 
MANAGEMENT'S
D I S C U S S I O N
&   A N A LY S I S

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26

28

29

30

30

I N T R O D U C T I O N

S T R AT E G Y

F O U R T H   Q U A R T E R   O V E R V I E W

S E L E C T E D   A N N U A L   F I N A N C I A L   I N F O R M AT I O N

S U M M A R Y   O F   R E S U LT S   &   K E Y   E V E N T S

O U T L O O K

R E S U LT S   O F   O P E R AT I O N S

L I Q U I D I T Y   &   C A P I TA L   R E S O U R C E S

 D I V I D E N D S 

D I S T R I B U TA B L E   C A S H   F L O W

O U T S TA N D I N G   C O M M O N   S H A R E S

R E L AT E D   PA R T Y   T R A N S A C T I O N

9

2022 ANNUAL REPORT30

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 C R I T I C A L   A C C O U N T I N G   E S T I M AT E S 

T E R M I N O L O G Y

C H A N G E S   I N   A C C O U N T I N G   P O L I C I E S

R E C E N T   A C C O U N T I N G   P R O N O U N C E M E N T S

 F I N A N C I A L   I N S T R U M E N T S 

C R I T I C A L   R I S K S   &   U N C E R TA I N T I E S

C O N T R O L S   &   P R O C E D U R E S

10

WE ARE DEPENDABLE.M A N A G E M E N T ’ S   D I S C U S S I O N  & 
A N A LY S I S   O F   F I N A N C I A L   C O N D I T I O N 
&   R E S U LT S   O F   O P E R AT I O N S

The  following  Management's  Discussion  and  Analysis 
(“MD&A”) is supplemental to, and should be read in conjunc-
tion with, the audited consolidated financial statements of 
K-Bro  Linen  Inc.  (“the  Corporation”)  for  the  years  ended 
December 31, 2022 and 2021 (the “2022 Audited Financial 
Statements”), as well as the unaudited interim condensed 
consolidated  financial  statements  for  the  periods  ended 
March 31, 2022, June 30, 2022 and September 30, 2022. The 
Corporation  and  its  wholly  owned  subsidiaries,  including 
K-Bro  Linen  Systems  Inc.  and  Fishers  Topco  Ltd.,  are 
collectively referred to as “K-Bro” in this MD&A.

Management is responsible for the information contained in 
this MD&A and its consistency with information presented 
to  the  Audit  Committee  and  Board  of  Directors.  All  infor-
mation in this document has been reviewed and approved 
by the Audit Committee and Board of Directors. This review 
was performed by management with information available 
as of March 21, 2023.

In the interest of providing current holders (“Shareholders”) 
of common shares of K-Bro Linen Inc. (“Common Shares”) 
and potential investors with information regarding current 
results  and  future  prospects,  our  public  communications 
often include written or verbal forward looking statements. 
Forward  looking  statements  are  disclosures  regarding 
possible  events,  conditions,  or  results  of  operations  that 
are  based  on  assumptions  about  future  economic  condi-
tions  and  courses  of  action,  and  include  future  oriented  
financial information.

This  MD&A  contains  forward  looking  information  that 
represents  internal  expectations,  estimates  or  beliefs 
concerning, among other things, future activities or future 
operating results and various components thereof. The use 
of any of the words “anticipate”, “continue”, “expect”, “may”, 
“will”,  “project”,  “should”,  “believe”,  and  similar  expres-
sions suggesting future outcomes or events are intended to 
identify forward looking information. Statements regarding 
such  forward  looking  information  reflect  management’s 
current  beliefs  and  are  based  on  information  currently 
available to management.

These  statements  are  not  guarantees  of  future  perfor-
mance  and  are  based  on  management’s  estimates  and 
assumptions  that  are  subject  to  risks  and  uncertainties, 
which could cause K-Bro’s actual performance and finan-
cial  results  in  future  periods  to  differ  materially  from  the 
forward-looking information contained in this MD&A. These 
risks  and  uncertainties  include,  among  other  things:  (i) 
risks associated with acquisitions, including the possibility 
of  undisclosed  material  liabilities;  (ii)  K-Bro's  competitive 
environment;  (iii)  utility  costs,  minimum  wage  legislation 
and  labour  costs;  (iv)  K-Bro's  dependence  on  long-term 
contracts  with  the  associated  renewal  risk  including, 
without  limitation,  in  connection  with  the  settlement  of 
definitive  documentation  in  respect  there  of;  (v)  increased 
capital  expenditure  requirements;  (vi)  reliance  on  key 
personnel; (vii) changing trends in government outsourcing; 
(viii) changes or proposed changes to minimum wage laws in 
Ontario, British Columbia, Alberta, Quebec, Saskatchewan 
and  the  United  Kingdom  (the  “UK”);  (ix)  the  availability  of 
future financing; (x) textile demand; (xi) the adverse impact 
of  the  COVID-19  pandemic  on  the  Corporation,  which  has 
been significant to date and which we believe will continue 
to  be  significant  for  the  short  to  medium  term;  (xii)  avail-
ability  and  access  to  labour;  (xiii)  rising  wage  rates  in  all 
jurisdictions  the  Corporation  operates  and  (ix)  foreign 
currency  risk.  Material  factors  or  assumptions  that  were 
applied in drawing a conclusion or making an estimate set 
out in the forward-looking information include: (i) volumes 
and  pricing  assumptions;  (ii)  expected  impact  of  labour 
cost  initiatives;  (iii)  frequency  of  one-time  costs  impacting 
quarterly  and  annual  financial  results;  (iv)  interest  and 
foreign exchange rates; (v) the level of capital expenditures 
and (vi) the expected impact of the COVID-19 pandemic on 
the Corporation. Although the forward-looking information 
contained  in  this  MD&A  is  based  upon  what  management 
believes  are  reasonable  assumptions,  there  can  be  no 
assurance that actual results will be consistent with these 
forward-looking statements. Certain statements regarding 
forward-looking information included in this MD&A may be 
considered  “financial  outlook”  for  purposes  of  applicable 
securities  laws,  and  such  financial  outlook  may  not  be 
appropriate  for  purposes  other  than  this  MD&A.  Forward 

11

2022 ANNUAL REPORTINDUSTRY & MARKET

In  Canada,  K-Bro  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical  services  offered  by  K-Bro  include  the  processing, 
management and distribution of general and operating room 
linens,  including  sheets,  blankets,  towels,  surgical  gowns 
and  drapes  and  other  linen.  Other  types  of  processors  in 
K-Bro's industry include independent privately-owned facil-
ities (i.e., typically small, single facility companies), public 
sector  central  laundries  and  public  and  private  sector  on 
premise laundries (known as “OPLs”). Participants in other 
sectors of the Canadian laundry and linen services industry, 
such as uniform rental companies (which own and launder 
uniforms  worn  by  their  customers'  employees)  typically 
do  not  offer  services  that  significantly  overlap  with  those 
offered by K-Bro.

In  the  UK,  Fishers  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical services offered by Fishers include the processing, 
management  and  distribution  of  general  linen,  workwear 
and  clean  room  garment  services.  Other  types  of  proces-
sors in Fishers’ industry in the UK include publicly traded 
companies,  independent  privately-owned  facilities  (i.e., 
typically,  small  single  facility  companies),  public  sector 
central laundries and public and private sector OPLs.

Our  partnerships  with  healthcare  institutions  and  hospi-
tality  clients  across  Canada  and  the  UK  demonstrate 
K-Bro’s  commitment  to  building  relationships  that  foster 
continuous  improvement,  providing  flexibility  to  adjust  to 
changing circumstances as required and which incorporate 
incentives, penalties and the sharing of risks and rewards 
as circumstances warrant.

In  this  competitive  industry,  K-Bro  is  distinctive  in  its 
ability to deliver products and services that provide value 
to  our  customers.  Management  believes  that  the  health-
care  and  hospitality  sectors  of  the  laundry  and  linen 
services industry represent a stable base of annual recur-
ring business with opportunities for growth as additional 
healthcare beds and funds are made available to meet the 
needs of an aging demographic.

looking  information  included  in  this  MD&A  includes  the 
expected annual healthcare revenues to be generated from 
the Corporation’s contracts with new customers, calculation 
of costs, including one-time costs impacting the quarterly 
financial  results,  anticipated  future  capital  spending  and 
statements with respect to future expectations on margins 
and  volume  growth,  as  well  as  statements  related  to  the 
impact of the COVID-19 pandemic on the Corporation. 

All forward looking information in this MD&A is qualified by 
these cautionary statements. Forward looking information 
in this MD&A is presented only as of the date made. Except 
as  required  by  law,  K-Bro  does  not  undertake  any  obliga-
tion to publicly revise these forward looking statements to 
reflect subsequent events or circumstances.

This  MD&A  also  makes  reference  to  certain  measures  in 
this document that do not have any standardized meaning 
as  prescribed  by  IFRS  and,  therefore,  are  considered 
non-GAAP measures. These measures may not be compa-
rable  to  similar  measures  presented  by  other  issuers. 
Please see “Terminology” for further discussion.

I N T R O D U C T I O N
CORE BUSINESS

The  Corporation  is  the  largest  owner  and  operator  of 
laundry  and  linen  processing  facilities  in  Canada  and  a 
market  leader  for  laundry  and  textile  rental  services  in 
Scotland  and  the  North  East  of  England.  K-Bro  and  its 
wholly owned subsidiaries operate across Canada and the 
UK, providing a range of linen services to healthcare insti-
tutions, hotels and other commercial accounts that include 
the  processing,  management  and  distribution  of  general 
linen and operating room linen. 

The  Corporation’s  operations  in  Canada  include  nine 
processing  facilities  and  two  distribution  centres  under 
three  distinctive  brands:  K-Bro  Linen  Systems 
Inc., 
Buanderie  HMR  and  Les  Buanderies  Dextraze.  The 
Corporation  operates  in  ten  Canadian  cities:  Québec  City, 
Montréal,  Toronto,  Regina,  Saskatoon,  Prince  Albert, 
Edmonton, Calgary, Vancouver and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  ("Fishers"),  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is a leading operator of laundry and linen processing facil-
ities in Scotland, providing linen rental, workwear hire and 
cleanroom  garment  services  to  the  hospitality,  health-
care,  manufacturing  and  pharmaceutical  sectors.  The 
Corporation operates five UK sites located in Cupar, Perth, 
Newcastle, Livingston and Coatbridge.

12

WE ARE DEPENDABLE.INDUSTRY CHARACTERISTICS 
& TRENDS

Management  believes  that  the  industry  in  which  K-Bro 
operates has historically exhibited the following character-
istics and trends:

 Generally  Stable  Industry  with  Moderate  Cyclicality  –  As 
evidenced  by  the  stability  in  the  number  of  approved 
hospital  beds  in  the  healthcare  system  and  hotel  rooms 
in the hospitality industry. The potential for step-changes 
in  volumes  and  revenues  that  align  with  contractual 
arrangements exists within this industry. Service relation-
ships  are  generally  formalized  through  contracts  in  the 
healthcare  sector  that  are  typically  long  term  (from  five 
to  ten  years),  while  contracts  in  the  hospitality  sector 
usually  range  from  two  to  five  years.  We  note  that  the 
ongoing COVID-19 pandemic and other geopolitical risks 
have introduced atypical instability in both the healthcare 
and the hospitality sectors which is inconsistent with the 
historical characteristics of and trends in K-Bro’s industry.

 Outsourcing  and  Privatization  –  In  Canada,  healthcare 
institutions  and  regional  authorities  are  facing  funding 
pressures  and  must  continually  evaluate  the  alloca-
tion  of  scarce  resources.  Consequently,  there  are  often 
advantages to healthcare institutions in outsourcing the 
processing of healthcare linen to private sector laundry 
companies  such  as  K-Bro  because  of  the  economies  of 
scale and significant management expertise that can be 
provided  on  a  more  comprehensive  and  cost-effective 
basis than customers can achieve in operating their own 
laundry facilities.

 Fragmentation  –  Most  cities  have  at  least  one  and 
sometimes several private sector competitors operating 
in  the  healthcare  and  hospitality  sectors  of  the  laundry 
and  linen  services  industry.  Management  believes  that 
the  presence  of  these  operators  provides  consolidation 
opportunities  for  larger  industry  participants  with  the 
financial  means  to  complete  acquisitions.  Management 
evaluates  M&A  opportunities  on  an  ongoing  basis  and 
looks  to  leverage  the  Corporation’s  strong  liquidity 
position, balance sheet and access to the capital markets 
to execute on these opportunities as they arise. 

CUSTOMERS & PRODUCT MIX

K-Bro’s  Canadian  customers  include  some  of  the  largest 
healthcare institutions and hospitality providers in Canada. 
In  the  UK,  Fishers’  customers  include  some  of  the  largest 
hotel  chains  operating  in  Scotland.  Healthcare  customers 

include  acute  care  hospitals  and  long-term  care  facilities, 
primarily in Canada. Most of K-Bro's hospitality customers 
(typically  greater  than  250  rooms)  have  historically  gener-
ated between 0.5 million and 3 million pounds of linen per 
year. Most healthcare customers have historically generated 
between 0.5 million pounds of linen per year for a hospital 
and up to approximately 40 million pounds of linen per year 
for a Canadian healthcare region. 

S T R AT E G Y

K-Bro maintains the following three-part strategic focus: 

 Secure  and  Maintain  LongTerm  Contracts  with  Large 
Healthcare  and  Hospitality  Customers  –  K-Bro's  core 
service  is  providing  high  quality  laundry  and  linen 
services  at  competitive  prices  to  large  healthcare  and 
hospitality customers under longterm contracts. K-Bro's 
contracts  in  the  healthcare  sector  typically  range  from 
five  to  ten  years  in  length.  Contracts  in  the  hospitality 
sector typically range from two to five years.

 Extend Core Services to New Markets – Management has 
demonstrated its ability to successfully expand K-Bro's 
business  into  new  markets  from  its  established  bases. 
Since  2005,  K-Bro  has  entered  four  new  geographic 
markets across Canada, and in late 2017 entered into the 
UK market. These new markets have contributed signifi-
cantly to K-Bro's growth. Management believes that new 
outsourcing  opportunities  will  continue  to  arise  in  the 
near to medium-term and that K-Bro is well-positioned 
for  continued  growth,  particularly  as  healthcare  and 
hospitality  institutions  continue  to  increase  their  focus 
on core services and confront pressures for capital and 
cost savings.

 Management may in the future expand its core services 
to new markets either through acquisitions or by estab-
lishing new facilities. Its choice of areas for expansion will 
depend  on  the  availability  of  suitable  acquisition  candi-
dates,  the  volume  of  healthcare  and  hospitality  linen  to 
be processed and the policies of applicable governments.

 Introduce Related Services – In addition to focusing on its 
core services, the Corporation also attempts to capitalize 
on  attractive  business  opportunities  by 
introducing 
closely  related  services  that  enable  it  to  provide  more 
complete solutions to K-Bro's healthcare and hospitality 
customers. These related service offerings include K-Bro 
Operating  Room  services  and  onsite  services.  K-Bro 
performs the sterilization of operating room linen packs 
for  nine  major  hospitals  in  Toronto  and  the  four  health 
authorities in the Vancouver area.

13

2022 ANNUAL REPORT 
 
 
 
 
 
 
FO U R T H   Q U A R T E R 
O V E R V I E W

Net  earnings  for  the  fourth  quarter  of  2022  were  $0.3 
million  or  $0.03  per  Common  Share  (basic).  Cash  flow 
from  operating  activities  for  the  fourth  quarter  of  2022 
was  $1.0  million  and  distributable  cash  flow  was  $3.0 
million.  Consolidated  revenue  for  the  fourth  quarter  of 
2022  increased  to  $70.7  million  or  by  13.6%  compared  to 
2021  primarily  related  to  restrictions  from  the  COVID-19 
pandemic  being  eased  which  drove  stronger  hospitality 
client  activity  and  the  continued  strength  of  healthcare 
revenues as a result of the transition of the new rural AHS 
business  which  commenced  in  late  Q3  2021,  healthcare 
practice changes as a result of the COVID-19 pandemic and 
price increases across various markets serviced.

EBITDA (see “Terminology”) remained relatively consistent 
quarter  over  quarter  with  EBITDA  for  the  fourth  quarter 
of 2022 being $8.7 million compared to $8.9 million in the 
fourth quarter of 2021, which is a decrease of 2.3%. For the 

Canadian division, the Corporation recorded EBITDA of $7.7 
million during the fourth quarter of 2022 which was consis-
tent with the $7.8 million recorded in the fourth quarter of 
2021. The UK division also saw consistent EBITDA whereby 
the  Corporation  recorded  EBITDA  of  $1.0  million  during 
the  fourth  quarter  of  2022  compared  to  $1.1  million  in 
the  fourth  quarter  of  2021.  On  a  consolidated  basis,  the 
Corporation’s  EBITDA  margin  decreased  from  14.4%  in 
2021 to 12.3% in 2022. For the Canadian division, Q4 EBITDA 
margin  decreased  to  14.2%  from  16.2%  for  the  compara-
tive quarter of 2021. For the UK division, Q4 EBITDA margin 
decreased  to  6.0%  from  8.0%  for  the  comparative  quarter 
of 2021. For the Canadian division, the reduction in EBITDA 
margin is primarily related to temporary labour inefficien-
cies resulting from unusually competitive labour markets in 
certain cities in which we operate as well as the AHS transi-
tion,  higher  natural  gas  rates  and  higher  delivery  costs 
related to increased diesel rates and the AHS transition. For 
the UK division, the reduction in EBITDA margin is primarily 
related to labour efficiencies offset by significant increases 
in natural gas rates in 2022.

S E L E C T E D   A N N U A L   
F I N A N C I A L   I N FO R M AT I O N

Years Ended December 31,

($ Thousands of CDN 
dollars, except percentages 
and per share amounts) 

UK 
Canadian 
Division  Division 
2022 

2022 

  Canadian 

UK 
Division  Division 
2021 

2021 

2022 

  Canadian 

UK
Division  Division
2020 

2020 

2021 

Revenue  
EBITDA(1)  
Net earnings (loss)  

212,035 
32,365 
6,042 

64,588 
4,127 
(2,136) 

276,623 
36,492 
3,906 

183,073 
39,678 
13,604 

40,919 
3,113 
(4,912) 

223,992 
42,791 
8,692 

166,682 
38,365  
10,892 

29,909 
(121)  
(7,110) 

2020(2)

196,591
38,244
3,782

Net earnings (loss) per share:
Basic  
Diluted  

0.567 
0.563 

(0.200) 
(0.199) 

0.366 
0.364 

1.282 
1.273 

(0.463) 
(0.460) 

0.819 
0.813 

1.032 
1.025 

(0.673) 
(0.669) 

0.358
0.356

Total assets  
Long-term debt (excludes lease liabilities)  

325,760 
45,166 

332,519 
37,973 

323,811
40,657

Weighted average number  
of shares outstanding:
Basic  
Diluted  

10,657,742 
10,735,269 

  10,608,539 
  10,686,187 

  10,557,147
  10,629,237

1  EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Q1 2020 includes an adjustment of $5.5 million for an impairment related charge to the Canadian Division.

14

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
S U M M A RY   O F  2022  R E S U LT S ,   
K E Y   E V E N T S   &  O U T LO O K

Net  earnings  were  $3.9  million  or  $0.37  per  Common 
Share  (basic).  Cash  flow  from  operating  activities  was 
$26.1 million and distributable cash flow was $19.6 million. 
Revenue  increased  in  fiscal  2022  to  $276.6  million  or  by 
23.5%  compared  to  2021.  Consolidated  revenue  for  the 
fourth quarter of 2022 increased to $70.7 million or by 13.6% 
compared to 2021 primarily related to easing of COVID-19 
pandemic restrictions which drove stronger hospitality client 
activity combined with the continued strength of healthcare 
revenues. Healthcare revenue benefitted from the transition 
of  the  new  rural  AHS  business,  which  commenced  in  late 
Q3 2021, and changes to healthcare practices following the 
COVID-19 pandemic. Certain price increases were secured 
across various markets serviced to offset inflation-related 
cost increases with further increases to be implemented in 
Q1 and Q2 2023.

EBITDA  (see  “Terminology”)  decreased  in  2022  to  $36.5 
million or by 14.7% compared to $42.8 million in 2021. On a 
consolidated basis, EBITDA margin decreased from 19.1% 
in 2021 to 13.2% in 2022. 

For the Canadian division, the EBITDA margin decreased to 
15.3% in 2022 from 21.7% in 2021. The decrease in margin 
is  primarily  related  to  temporary  labour  inefficiencies 
resulting  from  unusually  competitive  labour  markets  in 
certain cities in which we operate, higher natural gas rates, 
higher delivery costs related to increased diesel rates, and 
lower government assistance received. The margin is also 
impacted  by  the  AHS  transition  and  the  repricing  of  the 
Corporation’s  existing  business  in  Edmonton  and  Calgary 
with AHS which took effect on August 1, 2021 in advance of 
the business being fully transitioned.

For the UK division, the EBITDA margin decreased to 6.4% 
in 2022 from 7.6% in 2021. The reduction in EBITDA margin 
is primarily related to labour efficiencies which are offset by 
increases in natural gas rates in 2022.

KEY EVENTS IN OUR MARKETS 
ARE SUMMARIZED BELO W

ACQUISITION OF BUANDERIE PARANET

On  March  2,  2023,  the  Corporation  announced  the  closing 
of a share purchase agreement to acquire all the assets of 
a private laundry and linen services company incorporated 
in  Canada  and  operating  in  Quebec  City,  Quebec  for  total 
consideration  of  $11.5  million  and  a  potential  earnout  of 
$1.9 million. The acquisition will be accounted for using the 
acquisition  method,  whereby  the  purchase  consideration 
will  be  allocated  to  the  net  assets  acquired.  Paranet  is  a 
private laundry and linen services company for the Quebec 
City healthcare and hospitality markets. The purchase price 
will  be  satisfied  by  drawing  down  on  the  Corporation’s 
revolving  credit  facility.  At  the  time  the  financial  state-
ments were authorized for issue, and due to the timing of 
the acquisition, the Corporation has not yet completed the 
accounting for the acquisition of Paranet.

3SHEALTH CONTRACT EXTENSION

In  Q2  2022,  the  Corporation  extended  its  existing  contract 
with 3sHealth for an additional six years to May 31, 2031 on 
terms that are consistent with the existing contract.

ALBERTA CONTRACT AWARD

In October 2020, AHS issued a request for proposal for linen 
services (the "AHS RFP"). The AHS RFP encompassed the 
linen services provided by the Corporation to AHS under its 
AHS Calgary contract, as well as the linen services provided 
by the Corporation to AHS in Edmonton, for which volumes 
were under contract as part of two existing agreements until 
2022 and 2023 respectively. The AHS RFP also included new 
volume for additional rural and urban locations in Alberta. 

15

2022 ANNUAL REPORTOn April 27, 2021, the Corporation was selected to provide 
laundry services for Alberta Health Services ("AHS") for the 
entire province. The award was the result of a competitive 
RFP  process  and  extends  K-Bro's  existing  relationships 
with AHS. 

account amounts accrued in 2022 that are to be paid in 2023. 
We will continue to assess capital needs within our facilities 
and prioritize projects that have shorter term paybacks as 
well  as  those  that  are  required  to  maintain  efficient  and 
reliable operations.

On  July  26,  2021,  the  Corporation  announced  the  signing 
of  a  new  11-year  contract,  with  renewal  options  for  up  to 
an additional 9 years, to provide laundry and linen services 
for  AHS  province-wide.  In  2022,  the  Corporation  incurred 
one-time  transition  costs  and  experienced  temporary 
margin  impacts  as  the  new  volume  was  transitioned  into 
the  Corporation’s  two  facilities  in  Edmonton  and  Calgary. 
Management  is  confident  in  their  ability  to  return  to  2019 
margin  levels,  consistent  with  historical  seasonal  trends, 
once we gain efficiencies from the AHS transition which is 
anticipated to occur in the later half of 2023.

The  award  renews  all  of  K-Bro's  existing  volume  in 
Edmonton  and  Calgary  and  awards  additional  health-
care volume for other sites in Alberta. The new volume is 
serviced from K-Bro's existing state-of-the-art facilities in 
Edmonton and Calgary. The transition of new rural business 
from AHS commenced in late Q3 2021 and was completed in 
early April 2022.

REVOLVING CREDIT FACILITY

In Q2 2022, the Corporation completed an amendment to its 
existing revolving credit facility, which extended the agree-
ment from July 31, 2024 to July 31, 2026. The Corporation’s 
incremental borrowing rate under its existing credit facility 
is determined by the Canadian prime rate plus an applicable 
margin  based  on  the  ratio  of  Funded  Debt  to  EBITDA  as 
defined in the credit agreement. Throughout fiscal 2022, the 
Canadian prime rate has risen from 3.7% in January 2022 to 
6.45% in December 2022. As a result of this increase, total 
interest  rate  expense  would  increase  $1.1  million  on  an 
annual basis assuming the December 31, 2022 credit facility 
utilization rate of $47,002.

CAPITAL INVESTMENT PLAN 

For fiscal 2023, the Corporation’s planned capital spending 
is  expected  to  be  approximately  $7.0  million  on  a  consol-
idated  basis.  This  guidance  includes  both  strategic  and 
maintenance capital requirements to support existing base 
business in both Canada and the UK and does not take into 

COVID-19 RISK & GEOPOLITICAL STABILITY 

The ongoing COVID-19 pandemic has caused world govern-
ments to institute travel restrictions both in and out of and 
within Canada and the UK, which has had, and is expected 
to continue to have an adverse impact on the Corporation’s 
hospitality  business.  While  government-imposed  restric-
tions eased significantly over the course of 2022, and vacci-
nation  rates  continued  to  rise,  the  uncertainty  regarding 
the  ongoing  COVID-19  pandemic  remains  a  threat  to 
the  continued  recovery  in  the  Corporation’s  hospitality 
business. The COVID-19 pandemic has also contributed to 
unusually  competitive  labour  markets,  causing  inefficien-
cies in attracting, training and retaining employees. While 
the  Corporation  anticipates  labour  markets  will  stabilize, 
the timing remains uncertain.

In  addition  to  this,  certain  geopolitical  events  and  other 
factors  have  resulted  in  rising  and  unstable  commodity 
costs  for  key  inputs  such  as  natural  gas,  electricity  and 
diesel.  In  the  event  these  cost  increases  exceed  price 
increase mechanisms this could have an adverse effect on 
our business prospects and results of operations.

The  Corporation’s  Credit  Facility  is  subject  to  floating 
interest  rates  and,  therefore,  is  subject  to  fluctuations  in 
interest  rates  which  are  beyond  the  Corporation’s  control. 
Increases in interest rates, both domestically and interna-
tionally,  could  negatively  affect  the  Corporation’s  cost  of 
financing its operations and investments.

The  duration  and  full  financial  effects  of  the  COVID-19 
pandemic,  geopolitical  events  and  rising  interest  rates, 
continue  to  be  uncertain  at  this  time.  The  Corporation  is 
managing ongoing risks through the Corporation’s business 
continuity plan and other mitigating measures. Any estimate 
of the length and severity of these developments is there-
fore subject to significant uncertainty.

The  following  table  depicts  the  impact  of  the  COVID-19 
pandemic on the Corporation’s revenue for 2022 and 2021.

16

WE ARE DEPENDABLE.Healthcare  
Revenue 

Hospitality 
Revenue 
Change (2021  Change (2021 
compared 
to 2019) 

compared 
to 2019) 

Consolidated 
Revenue  
Change (2021  
compared  

to 2019)   Month  

Healthcare  
Revenue 

Hospitality 
Revenue 
Change (2022  Change (2022 
compared 
to 2019) 

compared 
to 2019) 

Month  

25% 
January  
26% 
February  
28% 
March  
Q1 2021 compared to  26% 
Q1 2019 (Jan to Mar) 

24% 
April  
21% 
May  
22% 
June  
Q2 2021 compared to  23% 
Q2 2019 (Apr to Jun) 

16% 
July  
11% 
August  
12% 
September  
Q3 2021 compared to  13% 
Q3 2019 (Jul to Sep) 

12% 
October  
19% 
November  
20% 
December  
Q4 2021 compared to  17% 
Q4 2019 (Oct to Dec) 

-80%  
-82%  
-80% 
-81%  

-81%  
-69%  
-49% 
-66%  

-40%  
-30%  
-28% 
-33%  

-28%  
-23%  
-23% 
-25%  

-14%  
-19% 
-20% 
-18% 

-22% 
-19% 
-13% 
-18% 

-11% 
-9% 
-8% 
-9% 

-5% 
1% 
1% 
-1% 

24% 
January  
28% 
February  
30% 
March  
Q1 2022 compared to  27% 
Q1 2019 (Jan to Mar)

24% 
April  
26% 
May  
26% 
June  
Q2 2022 compared to  25% 
Q2 2019 (Apr to Jun)

20% 
July  
27% 
August  
22% 
September  
Q3 2022 compared to  23% 
Q3 2019 (Jul to Sep)

20% 
October  
26% 
November  
25% 
December  
Q4 2022 compared to  24% 
Q4 2019 (Oct to Dec)

-37%  
-26%  
-10% 
-23%  

-7%  
-3%  
-8% 
-6%  

-4%  
-2%  
-13% 
-6%  

-1%  
2%  
-7% 
-3%  

YTD 

20% 

-49%  

-11% 

YTD 

25% 

-11%  

Consolidated
Revenue
Change (2022 
compared 
to 2019)

1%
5%
12%
6% 

11%
13%
9%
11% 

9%
12%
5%
9% 

11%
16%
11%
12% 

9%

Uncertainty  about  judgments,  estimates  and  assump-
tions  made  by  management  during  the  preparation  of  the 
Corporation’s  consolidated  financial  statements  related 
to  potential  impacts  of  the  COVID-19  pandemic,  geopolit-
ical events and rising interest rates on revenue, expenses, 
assets,  liabilities,  and  note  disclosures  could  result  in  a 
material  adjustment  to  the  carrying  value  of  the  asset  or 
liability affected.

 For  both  periods,  the  recoverable  amount  for  the  CGUs 
was assessed using an earnings multiple approach. If the 
result of the earnings multiple approach indicated a higher 
level of sensitivity a probability weighted discounted cash 
flow  approach  was  performed.  The  Corporation  refer-
ences Board approved budgets and cash flow forecasts, 
trailing  twelve-month  EBITDA,  implied  multiples  and 
discount rates in the valuation calculations. 

IMPAIRMENT OF ASSETS

 Earnings multiple approach (FVLCD)

 (i) The Corporation performed its annual assessment for 
goodwill impairment for the Canadian division and for the 
UK division as at December 31, 2022 and December 31, 
2021 in accordance with its policy described in Note 2(k) 
and  Note  2(h).  The  Corporation  also  performed  impair-
ment assessments for CGUs where there could be a risk 
of  impairment  due  to  the  presence  of  potential  impair-
ment indicators at the CGU level. 

 The  assumptions  used  are  based  on  the  Corporation’s 
board  approved  budgets,  cash  flow  forecasts,  trailing 
twelve-month EBITDA and the implied multiples. For both 
fiscal  years,  cash  flows  were  projected  based  on  actual 
results  for  the  fiscal  year  tested  as  well  as  business 
forecasts  for  the  immediate  fiscal  year  following  the 
testing period and then extrapolated for revenue growth 
and  expected  changes  in  the  general  economy  and 
specific markets within which the CGU operates.

17

2022 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The implied multiple is calculated by utilizing the average 
multiples of comparable public companies. The Corporation 
used an implied average forward multiple of 10.60 (2021 - 
10.80) to calculate the recoverable amounts. Where a CGU 
has sufficient headroom a probability weighted discounted 
cash flow approach was not performed.

 Where a CGU shows sensitivity to the earnings multiple 
approach,  particularly  those  CGUS  with  a  strong  hospi-
tality base, higher uncertainty as a result of COVID-19 or 
higher  uncertainty  due  to  geopolitical  events  or  unusu-
ally  competitive  labour  markets,  a  secondary  test  in 
performed  based  on  a  probability-weighted  discounted 
cash flow approach. 

 Probability weighted discounted cash flow (VIU)

 The recoverable amounts are determined using the value-
in-use  (“VIU”)  approach  which  considers  the  probability 
weighted  discounted  future  cash  flows  specific  to  each 
CGU tested. 

 The  assumptions  used  are  based  on  the  Corporation’s 
board  approved  budgets,  cash  flow  forecasts,  trailing 
twelve-month  EBITDA,  the  pre-tax  discount  rate  and 
terminal  value  growth  rate.  For  both  fiscal  years,  cash 
flows  were  projected  based  on  actual  results  for  the 
fiscal  year  tested  as  well  as  business  forecasts  for  the 
immediate  fiscal  year  following  the  testing  period  and 
then  extrapolated  for  revenue  growth  and  expected 
changes  in  the  general  economy  and  specific  market 
within which the CGU operates. 

 The discounted cash flows consider the specifics environ-
ment within which each of the CGUs operate. Estimating 
the specific cash flows requires judgments on both past 
and future performance as well as overall market expec-
tations. The calculation of the recoverable amount using 
the discounted cash flow was based on the following key 
assumptions:

Testing Methodology 
December 31, 2022 

Pre-tax Discount Rate 
December 31, 2022 

Terminal Value Growth Rate

December 31, 2022 

December 31, 2021

Calgary  
Edmonton 
Vancouver 2* 
Vancouver 1 
Victoria* 
UK 

FVLCD 
FVLCD 
FVLCD 
FVLCD 
FVLCD 
VIU 

n/a  
n/a 
n/a 
n/a 
n/a 
15.4% 

n/a  
n/a 
n/a 
n/a 
n/a 
2.0% 

n/a
n/a
2.0%
n/a
2.0%
2.0%

*    For the year ended December 31, 2021, these CGUs were tested using the VIU methodology.

 For  the  December  31,  2022  impairment  test,  manage-
ment’s  probability  weighted  approach  was  evaluated 
based on an equally weighted probability of a continued 
one-year  downturn  in  sales  to  the  worst  case  scenario 
of a two year downturn in sales. The scenarios estimated 
a  decline  of  8%  to  12  %  for  2023,  7%  for  2024  with 
sales  returning  to  normalized  levels  thereafter  with 
sales  growth  estimates  used  2%.  These  represent  the 
Corporation’s  best  estimate  of  cash  flows  over  the 
forecast period.

 For  the  December  31,  2021  impairment  test,  manage-
ment’s  probability  weighted  approach  was  evaluated 
based on an equally weighted probability of a continued 
one year downturn in sales to the worst case scenario of 
a two year downturn in sales. The scenarios estimated a 
decline of 5% to 25% for 2022, and 0% to 10% for 2023, 
with sales returning to normalized levels thereafter with 
sales growth estimates used 2%. 

 The  terminal  value  growth  rate  is  based  on  manage-
ment's  best  estimate  of  the  long-term  growth  rate  for 
its  CGUs  after  the  forecast  period,  considering  historic 
performance and future economic forecasts.

 Based  on  testing  performed  at  December  31,  2022  and 
December 31, 2021 no impairment was determined to exist. 

ii) Recoverable Amount

 The  recoverable  amount  of  each  CGU  is  sensitive  to 
changes  in  the  market  conditions  which  could  result  in 
material changes. The Corporation does not believe there 
is a reasonable change in the key assumptions that would 
cause the recoverable amount of any CGU to break even 
or have an impairment. The table below shows the sensi-
tivity of key assumptions to a reasonable change.

18

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
Recoverable Amount 

Change in Pre-tax Discount 
Rate Increase of 1% 

Change in Terminal Value
Growth Rate Decrease of 1%

December 31, 2022 

December 31, 2021 

December 31, 2022 

December 31, 2021 

December 31, 2022 

December 31, 2021

Calgary  
Edmonton 
Vancouver 2* 
Vancouver 1 
Victoria* 
UK 

n/a 
n/a 
n/a 
n/a 
n/a 
£50,261 

n/a  
n/a 
$31,176 
n/a 
$8,290 
£53,083 

n/a  
n/a 
n/a 
n/a 
n/a 
-£4,201 

n/a  
n/a  
-$3,152  
n/a  
-$770  
-£4,915  

n/a  
n/a  
n/a  
n/a  
n/a  
-£4,458  

n/a
n/a
-$2,818
n/a
-$834
-£4,988

*    For the year ended December 31, 2021, these CGUs were tested using the VIU methodology.

O U T LO O K

The  Corporation’s  healthcare  segment  continues  to 
outperform relative to historical levels, with a steady trend. 
For the hospitality segment, management expects a good 
level  of  activity  with  the  easing  of  government-imposed 
restrictions  on  international  border  crossings,  increasing 
business/leisure  travel,  and  price  increases  will  continue 
to  support  the  strong  recovery  momentum  in  hospitality 
revenues  experienced  through  2022.  The  Corporation 
continues to pursue price increases to offset inflation-re-
lated costs and anticipates that 2023 results will reflect the 
full impact of price increases secured in the later part of Q4 
2022 and into Q2 2023.

Within 2022, management has been focused on operational 
efficiencies and the transition of new AHS business, which 
was completed in early April 2022. Into 2023, management 
will  continue  to  focus  on  optimizing  plant  efficiencies 
associated with the transition of new AHS business. 

From  an  input  cost  perspective,  since  early  March  2022, 
particularly in the UK, the Corporation has faced significant 
volatility in energy costs due to current geopolitical issues. In 
April 2022, to mitigate this instability, the Corporation locked 
in natural gas supply rates in the UK until December 2024. 
Based on these locked in rates natural gas as a percent of 
revenue has increased approximately 2.5 percentage points 
from  historical  levels  for  2022.  As  we  move  into  2023,  we 
expect to mitigate these cost increases with price increases 
to our customers. 

The  Corporation  is  also  facing  temporary  labour  ineffi-
ciencies  from  unusually  competitive 
labour  markets. 
Management  is  focused  on  the  retention  of  existing  staff, 
in  addition  to  implementing  strategies  to  recruit  and  hire 
new  staff.  The  Corporation  has  achieved  some  success 
in  certain  markets  but  is  still  focusing  efforts  on  other 
markets.  The  Corporation  is  managing  more  challenging 
regional labour availability with complementary temporary 
foreign worker programs.

Management  is  confident  in  their  ability  to  return  to  2019 
margin  levels,  consistent  with  historical  seasonal  trends, 
once  we  gain  efficiencies  from  the  AHS  transition  which 
is  anticipated  to  occur  in  the  later  half  of  2023.  However, 
this  will  also  be  dependent  on  our  ability  to  attract  and 
retain  staff  in  each  of  the  markets  in  which  we  operate. 
Management anticipates labour markets will stabilize, but 
the timing remains uncertain.

With continued momentum in existing operations, manage-
ment has refocused attention on strategic acquisitions, such 
as the recently announced acquisition of Paranet, to accel-
erate  growth  in  both  North  America  and  Europe,  geogra-
phies  which  remain  highly  fragmented.  K-Bro  will  look  to 
leverage  its  strong  liquidity  position,  balance  sheet  and 
access to the capital markets to execute on these opportu-
nities, should they arise. For further information about the 
impact of the COVID-19 pandemic on our business, see the 
“Summary of Interim Results, and Key Events”

19

2022 ANNUAL REPORT 
 
 
 
R E S U LT S   O F   O P E R AT I O N S
KEY PERFORMANCE DRIVERS

K-Bro’s key performance drivers focus on growth, profitability, stability and cost containment in order to maintain dividends 
and maximize Shareholder value in the long-term. The following outlines our results on a period-to-period comparative 
basis in each of these areas:

Three Months Ended December 31,

($ Thousands of CDN dollars, except 
percentages and per share amounts) 
Category 

Indicator 

Growth  

EBITDA(1)  
Revenue  
Distributable cash flow(2) 

Profitability  

EBITDA(1)  
EBITDA margin  
Net earnings (loss)  

Canadian 
Division 
2022 

UK 
Division 
2022 

-0.6%  
13.3%  

-13.9%  
14.5%  

7,745 
14.2%  
822  

981  
6.0%  
(542)  

Stability  

Debt to total capital(3)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Delivery  
Expenses included in EBITDA  

41.0%  
6.8%  
13.1%  
85.8%  

35.4%  
14.3%  
16.1%  
94.0%  

Canadian 
Division 
2021 

UK
Division
2021 

-34.8%  
7.8%  

608.9%  
144.9%  

7,788 
16.2%  
2,043  

1,140  
8.0%  
(544)  

39.9%  
6.3%  
11.4%  
83.8%  

37.9%  
7.4%  
18.0%  
92.0%  

2021

-23.9%
23.5%
-4.2%

8,928
14.4%
1,499

17.0%
59,638
1,110
48.8%
0.300

39.5%
6.6%
12.9%
85.6%

2022 

-2.3%  
13.6%  
-54.2%  

8,726  
12.3%  
280  

20.6% 
52,998 
2,636 
106.9% 
0.300 

39.7%  
8.5%  
13.8%  
87.7%  

1    EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Effective January 1, 2019, distributable cash flow includes the addition of principal elements of lease payments. This accounts for the change in accounting policies and the adoption of IFRS 16, where 

now the principal elements of lease payments flow through financing outflows opposed to operating cash flows.

3   Debt to total capital is defined by management as the total long term debt (excludes lease liabilities) divided by the Corporation’s total capital. See “Terminology”.

20

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ Thousands of CDN dollars, except 
percentages and per share amounts) 
Category 

Indicator 

Growth  

EBITDA(1)  
Revenue  
Distributable cash flow(2) 

Profitability  

EBITDA(1)  
EBITDA margin  
Net earnings (loss)  

Canadian 
Division 
2022 

UK 
Division 
2022 

-18.4%  
15.8%  

32.6%  
57.8%  

32,365 
15.3%  
6,042  

4,127  
6.4%  
(2,136)  

Stability  

Debt to total capital(3)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Delivery  
Expenses included in EBITDA  

41.2%  
6.4%  
12.8%  
84.7%  

36.4%  
15.7%  
15.8%  
93.6%  

Years Ended December 31,

Canadian 
Division 
2021 

UK
Division
2021 

3.4%   -2672.7%  
36.8%  
9.8%  

39,678 
21.7%  
13,604  

3,113  
7.6%  
(4,912)  

37.4%  
5.7%  
9.9%  
78.3%  

40.1%  
7.8%  
16.3%  
92.4%  

2021

11.9%
13.9%
-12.1%

42,791
19.1%
8,692

17.0%
59,638
1,110
46.9%
1.200

37.9%
6.0%
11.0%
80.9%

2022 

-14.7%  
23.5%  
-28.8%  

36,492  
13.2%  
3,906  

20.6% 
52,998 
2,636 
65.9% 
1.200 

40.1%  
8.6%  
13.5%  
86.8%  

1    EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

2   Effective January 1, 2019, distributable cash flow includes the addition of principal elements of lease payments. This accounts for the change in accounting policies and the adoption of IFRS 16, where 

now the principal elements of lease payments flow through financing outflows opposed to operating cash flows.

3   Debt to total capital is defined by management as the total long term debt (excludes lease liabilities) divided by the Corporation’s total capital. See “Terminology”.

21

2022 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY FINANCIAL INFORMATION CONSOLIDATED

Historically, the Corporation’s financial and operating results, particularly in respect of Fishers, are stronger in the second 
and  third  quarters  as  a  result  of  seasonality  and  the  associated  higher  hospitality  volumes.  Other  fluctuations  in  net 
income from quarter-to-quarter can also be attributed to hiring and labour cost trends, timing of linen purchases, utility 
costs, timing of repairs and maintenance expenditures, business development, capital spending patterns and changes in 
corporate tax rates and income tax expenses.

The following table provides certain selected consolidated financial and operating data prepared by management for the 
preceding eight quarters:

Quarterly Financial Information - Consolidated  
($ Thousands of CDN dollars, except
percentages and per share amounts) 

2022 

2021

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue 

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  

Depreciation and amortization  
Finance expense  
Earnings (loss) before income taxes  
Income tax recovery (expense)  

Net earnings (loss)  
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

43,963  
26,708  
70,671  

61,945  
8,726  
12.3%  

6,505  
1,639  
582  
302  

280  
0.4%  
0.026  
0.026 

42,683   43,523  
30,945   27,367  
73,628   70,890  

43,237 
18,197 
61,434 

62,607   61,207  
11,021  
9,683  
15.0%   13.7%  

54,372 
7,062 
11.5% 

6,466  
1,340  
3,215  
759  

2,456  
3.3%  
0.230  
0.228  

6,570  
1,001  
2,112  
496  

1,616  
2.3%  
0.152  
0.151  

6,527 
1,000 
(465) 
(19) 

(446) 
-0.7% 
(0.042) 
(0.042) 

41,554  
20,656  
62,210  

53,282  
8,928  
14.4%  

6,628  
800  
1,500  
1  

1,499  
2.4%  
0.141  
0.140 

39,227  
22,266  
61,493  

42,712   43,058
9,963  
4,556
52,675   47,614

49,896  
11,597  
18.9%  

40,470   37,553
12,205   10,061
23.2%   21.1%

6,784  
883  
3,930  
1,782  

2,148  
3.5%  
0.202  
0.201  

6,710  
901  
4,594  
1,183  

3,411  
6.5%  
0.322  
0.320  

6,740
865
2,456
822

1,634
3.4%
0.154
0.153

Total assets  
Total long-term financial liabilities  

325,760  
105,744  

321,527   329,677   325,041 
99,302 
100,408   106,327  

332,519   330,494   326,157   316,101
97,582   100,306   89,343
102,617  

Funds provided by operations  
Long-term debt (excludes lease liabilities) 
Dividends declared per share  

1,049  
45,166  
0.300  

11,530  
3,838  
39,141   45,224  
0.300  
0.300  

9,713 
36,615 
0.300 

7,743  
37,973  
0.300  

12,543  
38,270  
0.300  

3,047  
8,542
40,696   36,811
0.300
0.300  

1  EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense, and depreciation and amortization). See “Terminology”.

22

QUARTERLY FINANCIAL INFORMATION - CANADIAN DIVISION

The following table provides certain selected consolidated financial and operating data prepared by management for the 
preceding eight quarters:

Quarterly Financial Information 
- Canadian Division 
($ Thousands of CDN dollars, except 
percentages and per share amounts) 

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  

Net earnings  
Net earnings as a % of revenue  
Basic earnings per share  
Diluted earnings per share  

2022 

2021

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

42,419  
12,032  
54,451  

46,707  
7,745  
14.2%  

822  
1.5%  
0.077  
0.076  

41,197  
13,870  
55,067  

41,936  
11,347  
53,283  

41,687  
7,547  
49,234  

46,037  
9,030  
16.4%  

45,212  
8,071  
15.1%  

41,715  
7,519  
15.3%  

2,122  
3.9%  
0.199  
0.197  

1,669  
3.1%  
0.157  
0.156  

1,429  
2.9%  
0.134  
0.134  

39,835  
8,211  
48,046  

40,258  
7,788  
16.2%  

2,043  
4.3%  
0.192  
0.191  

37,564  
8,605  
46,169  

41,107  
3,049  
44,156  

36,659  
9,510  
20.6%  

32,734  
11,422  
25.9%  

2,944  
6.4%  
0.277  
0.275  

4,460  
10.1%  
0.421  
0.418  

41,432
3,270
44,702

33,744
10,958
24.5%

4,157
9.3%
0.392
0.390

1 EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See “Terminology”.

23

2022 ANNUAL REPORTQUARTERLY FINANCIAL INFORMATION - UK DIVISION

The following table provides certain selected consolidated financial and operating data prepared by management for the 
preceding eight quarters:

Quarterly Financial Information - UK Division 
(in reporting currency Canadian $) 
($ Thousands of CDN dollars, except 
percentages and per share amounts) 

2022 

2021

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  

Net (loss) income  
Net (loss) income as a % of revenue  
Basic (loss) earnings per share  
Diluted (loss) earnings per share  

1,544  
14,676  
16,220  

15,239  
981  
6.0%  

(542)  
-3.3%  
(0.051)  
(0.050)  

1,486  
17,075  
18,561  

1,587  
16,020  
17,607  

1,550  
10,650  
12,200  

16,570  
1,991  
10.7%  

15,995  
1,612  
9.2%  

12,657  
(457)  
-3.7%  

334  
1.8%  
0.031  
0.031  

(53)  
-0.3%  
(0.005)  
(0.005)  

(1,875)  
-15.4%  
(0.176)  
(0.175)  

1,719  
12,445  
14,164  

13,024  
1,140  
8.0%  

(544)  
-3.8%  
(0.051)  
(0.051)  

1,663  
13,661  
15,324  

13,237  
2,087  
13.6%  

1,605  
6,914  
8,519  

1,626
1,286
2,912

7,736  
783  
9.2%  

3,809
(897)
-30.8%

(796)  
-5.2%  
(0.075)  
(0.074)  

(1,049)  
-12.3%  
(0.099)  
(0.098)  

(2,523)
-86.6%
(0.238)
(0.237)

Quarterly Financial Information - UK Division 
(in local currency Sterling £) 
(Thousands, except percentages 
and per share amounts) 

2022 

2021

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  

Net (loss) income  
Net (loss) income as a % of revenue  
Basic (loss) earnings per share  
Diluted (loss) earnings per share  

967  
9,200  
10,167  

9,553  
614  
6.0%  

(341)  
-3.3%  
(0.032)  
(0.032)  

987  
11,327  
12,314  

1,005  
10,153  
11,158  

912  
6,267  
7,179  

10,994  
1,320  
10.7%  

10,134  
1,024  
9.2%  

7,448  
(269)  
-3.7%  

1,011  
7,325  
8,336  

7,665  
671  
8.0%  

959  
7,877  
8,836  

7,633  
1,203  
13.6%  

935  
4,028  
4,963  

931
737
1,668

4,505  
458  
9.2%  

2,181
(513)
-30.8%

221  
1.8%  
0.021  
0.020  

(32)  
-0.3%  
(0.003)  
(0.003)  

(1,103)  
-15.4%  
(0.104)  
(0.103)  

(321)  
-3.9%  
(0.030)  
(0.030)  

(458)  
-5.2%  
(0.043)  
(0.043)  

(610)  
-12.3%  
(0.058)  
(0.057)  

(1,444)
-86.6%
(0.136)
(0.135)

1 EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See “Terminology”.

24

WE ARE DEPENDABLE.REVENUE, EARNINGS & EBITDA

OPERATING EXPENSES

For  the  year  ended  December  31,  2022,  K-Bro’s  consoli-
dated  revenue  increased  by  23.5%  to  $276.6  million  from 
$224.0 million in the comparative period. This increase was 
primarily a result of COVID-19 pandemic restrictions being 
eased,  the  completion  of  the  AHS  transition,  healthcare 
practice changes due to the COVID-19 pandemic and price 
increases across various markets to offset inflation-related 
cost  increases.  In  2022,  approximately  62.7%  of  K-Bro’s 
consolidated  revenue  was  generated  from  healthcare 
institutions, which is lower compared to 74.4% in 2021, this 
is  primarily  related  to  the  recovery  of  hospitality  activity 
following the easing of COVID-19 pandemic restrictions.

Consolidated EBITDA decreased in the year to $36.5 million 
from  $42.8  million  in  2021,  which  is  a  decrease  of  14.7%. 
The  consolidated  EBITDA  margin  decreased  to  13.2%  in 
2022  compared  to  19.1%  in  2021.  The  decrease  in  margin 
is  primarily  related  to  higher  natural  gas  prices  partic-
ularly  in  the  UK,  the  additional  labour  costs  incurred  due 
to  temporary  inefficiencies  from  unusually  competitive 
labour markets in certain cities in which we operate, higher 
delivery  costs  related  to  higher  diesel  rates  as  well  as 
the  AHS  transition,  repricing  of  the  Corporation’s  existing 
business  in  Edmonton  and  Calgary  with  AHS  which  took 
effect  on  August  1,  2021  in  advance  of  the  business  being 
fully transitioned and lower government assistance received 
in the Canadian division from $0.9 million received in 2021 
to $0.0 million in 2022. 

Net earnings decreased by $4.8 million or 55.1% from $8.7 
million in 2021 to $3.9 million in 2022, and net earnings as 
a percentage of revenue decreased by 2.5% to 1.4% in 2022 
from 3.9% in 2021. The change in net earnings is primarily 
related to the flow through items in EBITDA discussed above, 
higher finance costs related to increased interest rates for 
the revolving credit facility, and lower income tax expense.

Wages  and  benefits  increased  by  $26.2  million  to  $111.0 
million  compared  to  $84.8  million  in  the  comparative 
period of 2021, and as a percentage of revenue increased 
by  2.2  percentage  points  to  40.1%.  The  increase  as  a 
percentage  of  revenue  is  primarily  related  to  a  $-0.8 
million  decrease  in  government  assistance  received  in 
the  Canadian  division,  escalating  minimum  wage  rates, 
temporary 
from  unusually  competitive 
labour  markets  in  certain  cities  in  which  we  operate  and 
the transitioning of the new AHS business.

inefficiencies 

Linen  increased  by  $3.4  million  to  $31.3  million  compared 
to $27.9 million in the comparative period of 2021, and as a 
percentage of revenue decreased by 1.2 percentage points to 
11.3%. The decrease as a percentage of revenue is primarily 
related to the changes to the mix of linen and higher hospi-
tality volumes processed compared to the prior year.

Utilities increased by $10.3 million to $23.8 million compared 
to $13.5 million in the comparative period of 2021, and as a 
percentage of revenue increased by 2.6 percentage points to 
8.6%. The increase as a percentage of revenue is primarily 
related to increased natural gas rates, particularly in the UK, 
as well as in British Columbia for the fourth quarter of 2022. 

Delivery  increased  by  $12.6  million  to  $37.3  million 
compared  to  $24.7  million  in  the  comparative  period  of 
2021,  and  as  a  percentage  of  revenue  increased  by  2.5 
percentage points to 13.5%. The increase as a percentage 
of  revenue  is  primarily  related  to  rising  diesel  prices  and 
the costs associated with the new rural AHS business along 
with delivery route inefficiencies associated with the incre-
mental  hospitality  volumes  processed  in  the  year  as  well 
as  a  decrease  in  government  assistance  received  in  the 
Canadian division. 

Occupancy  costs  increased  by  $0.6  million  to  $4.5  million 
compared  to  $3.9  million  in  the  comparative  period  of 
2021,  and  as  a  percentage  of  revenue  remained  relatively 
constant  at  1.6%.  The  increase  in  spending  is  related  to 
increased  facility  rent  as  well  as  increased  facility  repairs 
& maintenance.

Materials  and  supplies  increased  by  $1.8  million  to  $10.9 
million compared to $9.1 million in the comparative period 
of 2021, and as a percentage of revenue remained relatively 
constant  at  4.0%.  The  increase  in  spending  is  due  to 
increased volume.

25

2022 ANNUAL REPORTRepairs and maintenance increased by $2.7 million to $10.4 
million compared to $7.7 million in the comparative period 
of  2021,  and  as  a  percentage  of  revenue  increased  by  0.4 
percentage points to 3.8%. The increase as a percentage of 
revenue is primarily related to related to one-time costs and 
increased prices.

Corporate costs increased by $1.5 million to $11.0 million 
compared  to  $9.5  million  in  the  comparative  period  of 
2021, and as a percentage of revenue remained relatively 
constant at 4.0%.

Depreciation of property, plant and equipment and amorti-
zation of intangible assets represents the expense related 
to the appropriate matching of the Corporation’s long-term 
assets to the estimated useful life and period of economic 
benefit of those assets.

Income tax includes current and future income taxes based 
on  taxable  income  and  the  temporary  timing  differences 
between the tax and accounting bases of assets and liabil-
ities. Income tax reflects the provision on the earnings of 
the Corporation.

L I Q U I D I T Y 
&  C A P I TA L 
R E S O U R C E S 

In  2022,  cash  generated  by  operating  activities  was  $26.1 
million  with  a  debt  to  total  capitalization  of  20.6%.  The 
change  in  cash  from  operations  is  primarily  due  to  the 
change  in  working  capital  items  driven  mainly  from  the 
timing of cash receipts, prepaid expenses with suppliers and 
the timing of tax payments. The Corporation’s capital struc-
ture includes working capital, a committed revolving credit 
facility  and  share  capital.  We  continuously  monitor  actual 
and forecast cash flows and monitor the availability on our 
committed  credit  facility.  Management  believes  the  unuti-
lized  balance  of  $53.0  million  with  respect  to  its  revolving 
credit  facility  is  sufficient  for  the  Corporation’s  operations 
in the foreseeable future. However, management intends to 
continually assess its opportunities to maintain a conserva-
tive amount of leverage and balance sheet flexibility in the 
short and longterm basis in order to ensure that sufficient 
capital is available for future growth needs.

During  2022,  cash  used  in  financing  activities  was  $13.1 
million compared to $22.7 million in 2021. Financing activities 
consisted  of  net  repayment  of  the  revolving  credit  facility, 
dividends  paid  to  Shareholders  and  principal  elements  of 
lease payments.

During  2022,  cash  used  in  investing  activities  was  $11.4 
million compared to $10.5 million in 2021. Investing activi-
ties are primarily related to the purchase of plant equipment.

26

WE ARE DEPENDABLE.CONTRACTUAL OBLIGATIONS

Payments due under contractual obligations for the next five years and thereafter are as follows:

($ Thousands of CDN dollars) 

Total 

2023 

Payments Due by Year
2024 to 2025 

2026 to 2027 

Subsequent

Long-term debt  
Lease liabilities  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

45,166  
61,172  
26,592  
10,161  
2,341  

-  
10,236  
11,958  
10,161  
2,341  

-  
17,188  
13,139  
-  
-  

45,166  
12,799  
1,495  
-  
-  

-
20,949
-
-
-

The  lease  liabilities  are  secured  by  automotive  equipment 
and plants and are more fully described in the Corporation’s 
audited  annual  consolidated  financial  statements  for  the 
year ended December 31, 2022. The source of funds for these 
commitments will be from operating cash flow and, if neces-
sary, the undrawn portion of the revolving credit facility.

FINANCIAL POSITION

Years Ended December 31,

($ Thousands, except percentages) 

 2022 

2021

Cash and cash equivalents 
Long-term debt 
(excludes lease liabilities)
Shareholders’ equity  
Total capital 
Debt to total capital  
(see Terminology for definition)  

(2,636) 
45,166  

(1,110)
37,973 

176,542  
219,072  
20.6%  

186,401
223,264
17.0% 

For the period ended December 31, 2022, the Corporation 
had a debt to total capital of 20.6%, unused revolving credit 
facility of $53.0 million and has not incurred any events of 
default under the terms of its credit facility. 

As at December 31, 2022, the Corporation had net working 
capital  of  $36.6  million  compared  to  its  working  capital 
position of $30.3 million at December 31, 2021. The increase 
in  working  capital  is  primarily  attributable  to  additional 
requirements driven mainly from increased client activity as 
a result of the COVID-19 pandemic, prepaid expenses with 
suppliers and the timing of tax payments.

Management believes that K-Bro has the capital resources 
and  liquidity  necessary  to  meet  its  commitments,  support 
its operations and finance its growth strategies. In addition 
to K-Bro’s ability to generate cash from operations and its 
revolving credit facility, K-Bro believes it is also able to raise 
capital through equity issuances in the market or increase 
its  borrowing  capacity,  if  necessary,  to  provide  for  capital 
spending and to sustain its property, plant and equipment.

27

2022 ANNUAL REPORT 
 
 
 
D I V I D E N D S

Fiscal Period 

Payment Date 

# of Shares 
Outstanding 

Amount 
Per Share 

2022 

Total Amount 
(1)(3)(5)(7) 

2021

Amount 
Per Share 

Total Amount
(2)(4)(6)(8)

February 15  
March 15  
April 15  

May 13  
June 15  
July 15  

August 15  
September 15  
October 14  

November 15  
December 15  
January 13  

10,719,778  
10,719,778  
10,719,778  

10,719,778  
10,775,140  
10,775,140  

10,774,180  
10,773,190  
10,773,190 

10,773,190  
10,773,190  
10,773,190  

January  
February  
March  
Q1  

April  
May  
June  
Q2  

July  
August  
September  
Q3  

October  
November  
December  
Q4  

YTD  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,072  
1,072  
1,072  
3,216  

1,072  
1,078  
1,078  
3,228  

1,077  
1,077  
1,077  
3,234  

1,076  
1,076  
1,076  
3,227  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,068
1,068
1,068
3,203

1,068
1,072
1,072
3,211

1,072
1,072
1,072
3,216

1,072
1,072
1,072
3,216

1.20000  

12,905  

1.20000  

12,846

1 The total amount of dividends declared was $0.10000 per share for a total of $1,071,881 per month for January - March 2022; when rounded in thousands, $3,216 of dividends were declared in Q1 2022.

2 The total amount of dividends declared were $0.10000 per share for a total of $1,067,689 per month for January - March 2021; when rounded in thousands, $3,203 of dividends were declared in Q1 2021.

3  The total amount of dividends declared was $0.10000 per share for a total of $1,071,881 for April 2022, $1,077,514 for May 2022, and $1,077,514 for June 2022. When rounded in thousands, 

$3,228 of dividends were declared in Q2 2022.

4  The total amount of dividends declared was $0.10000 per share for a total of $1,067,689 for April 2021, $1,071,881 for May 2021, and $1,071,881 for June 2021. When rounded in thousands, 

$3,211 of dividends were declared in Q2 2021.

5  The total amount of dividends declared was $0.10000 per share for a total of $1,077,417 for July 2022, $1,077,318 for August 2022, and $1,077,318 for September 2022. When rounded in 

thousands, $3,234 of dividends were declared in Q3 2022.

6 The total amount of dividends declared were $0.10000 per share for a total of $1,071,881 per month for July - September 2021; when rounded in thousands, $3,216 of dividends were declared in Q3 2021.

7   The total amount of dividends declared was $0.10000 per share for a total of $1,077,319 per month for October - December 2022; when rounded in thousands, $3,227 of dividends were declared in Q4 2022.

8  The total amount of dividends declared was $0.10000 per share for a total of $1,067,689 per month for October - December 2021; when rounded in thousands, $3,216 of dividends were declared in Q4 2021.

For  the  year  ended  December  31,  2022,  the  Corporation 
declared a $1.200 per Common Share dividend compared to 
$1.823 per Common Share of Distributable Cash Flow (see 
“Terminology”). The actual payout ratio was 65.9%.

by  the  Board  of  Directors.  All  such  dividends  are  discre-
tionary. Dividends are declared payable each month in equal 
amounts to Shareholders on the last business day of each 
month and are paid by the 15th of the following month.

The Corporation’s policy is to pay dividends to Shareholders 
from its available distributable cash flow while considering 
requirements  for  capital  expenditures,  working  capital, 
growth  capital  and  other  reserves  considered  advisable 

The  Corporation  designates  all  dividends  paid  or  deemed 
to be paid as Eligible Dividends for purposes of subsection 
89(14) of the Income Tax Act (Canada), and similar provin-
cial and territorial legislation, unless indicated otherwise.

28

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
D I S T R I B U TA B L E   C A S H   F LO W 

(see Terminology) (all amounts in this section in $000s except per share amounts and percentages)

The Corporation’s source of cash for dividends is distributable cash flow provided by operating activities. Distributable cash 
flow, reconciled to cash provided by operating activities as calculated under IFRS, is presented as follows:

($ Thousands of CDN dollars, except
percentages and per share amounts) 

2022 

2021

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Cash provided by operating activities  

1,049  

11,530  

3,838  

9,713  

7,743  

12,543  

3,047  

8,542

Deduct (add):
Net changes in non-cash working capital items(1)  
Share-based compensation expense  
Maintenance capital expenditures(2)  
Principle elements of lease payments  

(4,994)  
410  
706  
1,908  

1,204  
438  
520  
1,834  

(4,929)  
428  
1,078  
1,821  

3,098  
512  
690  
1,834  

(1,358)  
417  
281  
1,808  

1,978  
486  
426  
1,765  

(7,022)  
439  
275  
1,742  

692 
506
112
1,852

Distributable cash flow  

3,019  

7,534  

5,440  

3,579  

6,595  

7,888  

7,613  

5,380

Dividends declared  
Dividends declared per share  
Payout ratio(3)  

3,227  
0.300  
106.9%  

3,234  
0.300  
42.9%  

3,228  
0.300  
59.3%  

3,216  
0.300  
89.9%  

3,216  
0.300  
48.8%  

3,216  
0.300  
40.8%  

3,211  
0.300  
42.2%  

3,203
0.300
59.5%

Weighted average shares outstanding  
during the period, basic 
Weighted average shares outstanding  
during the period, diluted

Trailing-twelve months (“TTM”)
Distributable cash flow  
Dividends  
Payout ratio(3)  

10,675  

10,659  

10,650  

10,641  

10,622  

10,611  

10,603   10,597

10,751  

10,750  

10,716  

10,703  

10,701  

10,700  

10,673   10,663 

19,572  
12,905  
65.9%  

23,148  
12,894  
55.7%  

23,502  
12,875  
54.8%  

25,675  
12,859  
50.1%  

27,476  
12,846  
46.8%  

27,767  
12,833  
46.2%  

30,929   30,575
12,820   12,805
41.9%
41.4%  

1  Net changes in non-cash working capital is excluded from the calculation as management believes it would introduce significant cash flow variability and affect underlying cash flow from operating 
activities. Significant variability can be caused by such things as the timing of receipts (which individually are large because of the nature of K-Bro’s customer base and timing may vary due to the 
timing of customer approval, vacations of customer personnel, etc.) and the timing of disbursements (such as the payment of large volume rebates done once annually). As well, large increases in 
working capital are generally required when contracts with new customers are signed as linen is purchased and accounts receivable increase. Management feels that this amount should be excluded 
from the distributable cash flow calculation.

2 Maintenance capital expenditures include costs required to maintain or replace assets which do not have a discrete return on investment.

3  The ratio of dividends paid compared to distributable cash flow is periodically reviewed by the Board of Directors to take into account the current and prospective performance of the business 

and other items considered to be prudent. Payout ratio is calculated on the dividends declared divided by the distributable cash flow.

29

2022 ANNUAL REPORT 
 
O U T S TA N D I N G 
S H A R E S

As  at  December  31,  2022,  the  Corporation  had  10,773,190 
Common  Shares  outstanding.  Basic  and  diluted  weighted 
average  number  of  Common  Shares  outstanding  for  2022 
were 10,657,742 and 10,735,269, respectively (10,608,539 and 
10,686,187, respectively, for the comparative 2021 periods).

In  accordance  with  the  Corporation’s  Long  Term  Incentive 
(“LTI”)  plan  and  in  conjunction  with  the  performance  of 
the  Corporation  in  the  2021  fiscal  year,  on  April  23,  2022 
the Compensation, Nominating and Corporate Governance 
Committee  approved  LTI  compensation  of  $1.8  million 
(2021 – $1.8 million) to be paid as Common Shares issued 
from  treasury.  As  at  December  31,  2022,  the  value  of  the 
Common Shares held by the LTI custodian was $1.9 million 
(December 31, 2021 – $2.7 million) which was comprised of 
64,552 in unvested Common Shares (December 31, 2021 – 
78,632) with a nil aggregate cost (December 31, 2021 – $nil).

As  at  March  21,  2023  there  were  10,773,190  Common 
Shares  issued  and  outstanding  including  64,552  Common 
Shares issued but held as unvested treasury shares.

R E L AT E D   PA R T Y 
T R A N S A C T I O N S

The  Corporation  incurred  expenses  in  the  normal  course 
of  business  for  advisory  consulting  services  provided  by 
Mr.  Matthew  Hills,  a  member  of  the  Board  of  Directors. 
The  amounts  charged  are  recorded  at  their  exchange 
amounts and are on arm’s length terms. For the year ended 
December 31, 2022, the Corporation incurred fees totaling 
$72,000 (2021 – $138,000).

difficult,  subjective  and  complex 
judgments,  and/or 
requiring estimates that are inherently uncertain and which 
may change in subsequent reporting periods.

K-Bro  has  continuously  refined  and  documented 
its 
management  and  internal  reporting  systems  to  ensure 
that accurate, timely, internal and external information is 
gathered  and  disseminated.  Management  also  regularly 
evaluates  these  estimates  and  assumptions  which  are 
based  on  past  experience  and  other  factors  that  are 
deemed reasonable under the circumstances.

K-Bro has hired individuals and consultants who have the 
skills  required  to  make  such  estimates  and  ensures  that 
individuals or departments with the most knowledge of the 
activity  are  responsible  for  the  estimates.  Furthermore, 
past  estimates  are  reviewed  and  compared  to  actual 
results, and actual results are compared to budgets in order 
to make more informed decisions on future estimates.

K-Bro’s  leadership  team’s  mandate  includes  ongoing 
development  of  procedures,  standards  and  systems  to 
allow  K-Bro  staff  to  make  the  best  decisions  possible 
and  ensuring  those  decisions  are  in  compliance  with  the 
Corporation’s policies.

Preparation  of  the  Corporation’s  consolidated  financial 
statements requires management to make estimates and 
assumptions that affect:

 ·   volume rebates;

 ·   linen in service;

 ·   intangible assets;

 ·   goodwill;

 ·   income taxes;

 ·   provisions; and,

C R I T I C A L 
A C C O U N T I N G 
E S T I M AT E S

 ·   allowance for doubtful accounts;

 ·   segment information; 

 ·   property, plant and equipment; 

The  Corporation’s  summary  of  significant  accounting 
policies  are  contained  in  Note  2  to  the  2022  Audited 
Financial Statements.

The 2022 Audited Financial Statements include estimates 
and  assumptions  made  by  management  in  respect  of 
operating  results,  financial  conditions,  contingencies, 
commitments,  and  related  disclosures.  Actual  results 
may  vary  from  these  estimates.  The  following  are,  in  the 
opinion  of  management,  the  Corporation’s  most  critical 
accounting  estimates,  being  those  that  involve  the  most 

 ·   right of use assets and lease liabilities; and,

 ·   lease terms.

The  estimates  and  associated  assumptions  are  based  on 
historical  experience  and  various  other  factors  that  are 
believed  to  be  reasonable  under  the  circumstances,  the 
results  of  which  form  the  basis  of  making  the  judgments 
about carrying values of assets and liabilities that are not 
readily apparent from other sources. These estimates and 
judgments have been applied in a manner consistent with 
prior periods.

30

WE ARE DEPENDABLE.COVID-19 RISK & GEOPOLITICAL STABILITY

The ongoing COVID-19 pandemic has caused world govern-
ments to institute travel restrictions both in and out of and 
within Canada and the UK, which has had, and is expected 
to continue to have an adverse impact on the Corporation’s 
hospitality  business.  While  government-imposed  restric-
tions eased significantly over the course of 2022, and vacci-
nation  rates  continued  to  rise,  the  uncertainty  regarding 
the  ongoing  COVID-19  pandemic  remains  a  threat  to 
the  continued  recovery  in  the  Corporation’s  hospitality 
business. The COVID-19 pandemic has also contributed to 
unusually  competitive  labour  markets,  causing  inefficien-
cies in attracting, training and retaining employees. While 
the  Corporation  anticipates  labour  markets  will  stabilize, 
the timing remains uncertain.

In  addition  to  this,  certain  geopolitical  events  and  other 
factors  have  resulted  in  rising  and  unstable  commodity 
costs  for  key  inputs  such  as  natural  gas,  electricity  and 
diesel.  In  the  event  these  cost  increases  exceed  price 
increase mechanisms this could have an adverse effect on 
our business prospects and results of operations.

The  Corporation’s  Credit  Facility  is  subject  to  floating 
interest  rates  and,  therefore,  is  subject  to  fluctuations  in 
interest  rates  which  are  beyond  the  Corporation’s  control. 
Increases in interest rates, both domestically and interna-
tionally,  could  negatively  affect  the  Corporation’s  cost  of 
financing its operations and investments.

The  duration  and  full  financial  effects  of  the  COVID-19 
pandemic,  geopolitical  events  and  rising  interest  rates, 
continue  to  be  uncertain  at  this  time.  The  Corporation  is 
managing ongoing risks through the Corporation’s business 
continuity plan and other mitigating measures. Any estimate 
of the length and severity of these developments is there-
fore subject to significant uncertainty. 

Uncertainty  about  judgments,  estimates  and  assump-
tions  made  by  management  during  the  preparation  of  the 
Corporation’s  consolidated  financial  statements  related 
to  potential  impacts  of  the  COVID-19  pandemic,  geopolit-
ical events and rising interest rates on revenue, expenses, 
assets,  liabilities,  and  note  disclosures  could  result  in  a 
material  adjustment  to  the  carrying  value  of  the  asset  or 
liability affected.

The  following  discusses  the  most  significant  accounting 
judgments  and  estimates  that  the  Corporation  has  made 
in the preparation of the consolidated financial statements:

AREAS OF SIGNIFICANT 
JUDGMENT 

  RECOGNITION OF REBATE LIABILITIES

 In applying its accounting policy for volume rebates, the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and  subjective  area  of  judgment  is  whether  a  contract 
will  generate  satisfactory  volume  to  achieve  minimum 
levels. Management considers all appropriate facts and 
circumstances  in  making  this  assessment  including 
historical experience, current volumetric run-rates, and 
expected future events.

 IMPAIRMENT OF GOODWILL &  
NON-FINANCIAL ASSETS

 Management reviews goodwill at least annually and other 
non-financial assets when there is any indication that the 
asset might be impaired. The assessment of impairment 
is  based  on  management’s  judgment  of  whether  there 
are  sufficient  internal  and  external  factors  that  would 
indicate that an asset is impaired.

  The Corporation applies judgment in: 

 ·

 ·

 ·

 assessing  the  likelihood  of  renewal  of  significant 
contracts included in the intangible assets described 
in Note 8

 determining  the  appropriate  discount  rate  and 
growth rate, and

 determining the appropriate comparable companies 
used in earnings multiple approach.

 SEGMENT IDENTIFICATION

its  reportable  segments, 

 When  determining 
the 
Corporation  considers  qualitative  factors,  such  as 
operations that offer distinct products and services and 
are  considered  to  be  significant  by  the  Chief  Operating 
Decision Maker, identified as the Chief Executive Officer. 
Aggregation occurs when the operating segments have 
similar  economic  characteristics  and  have  similar  (a) 
products and services; (b) geographic proximity; (c) type 
or  class  of  customer  for  their  products  and  services; 
(d) methods used to distribute their products or provide 
their services; and (e) nature of the regulatory environ-
ment, if applicable. 

31

2022 ANNUAL REPORT 
 
 
 
 
   LEASE TERM

  PROVISIONS

 In  determining  the  lease  term,  management  considers 
all  facts  and  circumstances  that  create  an  economic 
incentive to exercise an extension option, or not exercise 
a termination option. Extension options (or periods after 
termination options) are only included in the lease term 
if the lease is reasonably certain to be extended (or not 
terminated).  For  many  of  the  leases  the  cash  outflows 
associated  with  the  lease  extension  term  would  be 
material.  The  assessment  is  reviewed  if  a  significant 
event  or  a  significant  change  in  circumstances  occurs 
which  affects  this  assessment  and  that  is  within  the 
control of the lessee.

AREAS OF ESTIMATION 
UNCERTAINT Y

INCREMENTAL BORROWING RATE

 In applying its accounting policy for leases management 
considers all appropriate facts and circumstances in the 
determination  the  lessee’s  incremental  borrowing  rate 
being used and these rates are reviewed and update on 
an annual basis.

 AMORTIZATION OF PROPERTY, PLANT & 
EQUIPMENT, & INTANGIBLE ASSETS 

 In  applying  its  accounting  policy  for  the  amortization  of 
property,  plant  and  equipment,  and  intangible  assets, 
management considers all appropriate facts and circum-
stances in the determination of the appropriate rates and 
methodology to allocate costs over their estimated useful 
lives, including historical experience, current volumetric 
run-rates, and expected future events. 

 LINEN IN SERVICE

 The  estimated  service  lives  of  linen  in  service  are 
reviewed at least annually and are updated if expectations 
change as a result of physical wear and tear, technical or 
commercial obsolescence and legal or other limits of use. 

 Corporation’s  provision  includes  restructure  costs  and 
the  restoration  for  premises  of  its  leased  plants.  The 
Corporation  determines  restructure  costs  based  off 
employment standards and legal consultation. For leased 
plants,  a  provision  has  been  recognized  for  the  present 
value  of  the  estimated  expenditure  required  to  remove 
any  leasehold  improvements  and  installed  equipment. 
Refer  to  Note  10  for  more  details  about  estimation  for 
this provision.

 IMPAIRMENT OF GOODWILL &  
NON-FINANCIAL ASSETS

 During instances where indication of impairment exists, 
the  recoverable  amount  of  the  asset  is  estimated  in 
order  to  determine  the  extent  of  the  impairment  loss. 
Where  it  is  not  possible  to  estimate  the  recoverable 
amount of an individual asset, the Corporation estimates 
the  recoverable  amount  of  the  cash  generating  unit 
to  which  the  asset  belongs.  The  recoverable  value  of 
CGUs require the use of estimates related to the future 
operating  results  and  cash  generating  ability  of  the 
assets. The Corporation applies estimates in identifying 
the  appropriate  discount  rate  and  growth  rate  used  to 
estimate the recoverable value, identifying the CGUs to 
which intangible assets should be allocated to, and the 
CGU or group of CGUs at which goodwill is monitored for 
internal management purposes.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods.

32

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
T E R M I N O LO G Y

EBITDA

K-Bro  reports  EBITDA  (Earnings  before  interest,  taxes, 
depreciation  and  amortization)  as  a  key  measure  used  by 
management  to  evaluate  performance.  EBITDA  is  utilized 
to  measure  compliance  with  debt  covenants  and  to  make 
decisions related to dividends to Shareholders. We believe 
EBITDA  assists  investors  to  assess  our  performance  on 
a  consistent  basis  as  it  is  an  indication  of  our  capacity  to 
generate income from operations before taking into account 
management’s financing decisions and costs of consuming 
tangible and intangible capital assets, which vary according 
to their vintage, technological currency and management’s 
estimate of their useful life. Accordingly, EBITDA comprises 

revenues less operating costs before financing costs, capital 
asset and intangible asset amortization, and income taxes.

EBITDA  is  a  subtotal  presented  within  the  statement  of 
earnings in accordance with the amendments made to IAS 
1  which  became  effective  January  1,  2016.  EBITDA  is  not 
considered  an  alternative  to  net  earnings  in  measuring 
K-Bro’s  performance.  EBITDA  should  not  be  used  as  an 
exclusive measure of cash flow since it does not account for 
the impact of working capital changes, capital expenditures, 
debt changes and other sources and uses of cash, which are 
disclosed in the consolidated statements of cash flows.

Three Months Ended December 31,

Years Ended December 31,

($ Thousands of CDN dollars) 

2022 

2021 

Net earnings  
Add:
Income tax expense  
Finance expense  
Depreciation of property, plant and equipment  
Amortization of intangible assets  
EBITDA  

280  

302  
1,639  
6,120  
385  
8,726  

1,499  

1  
800  
5,958  
670  
8,928  

2022 

3,906  

1,538  
4,980  
23,766  
2,302  
36,492  

2021

8,692

3,788
3,449
23,625
3,237
42,791

NON-GA AP MEASURES

DISTRIBUTABLE CASH FLOW

Distributable  cash  flow  is  a  measure  used  by  manage-
ment to evaluate the Corporation’s performance. While the 
closest IFRS measure is cash provided by operating activi-
ties, distributable cash flow is considered relevant because 
it  provides  an  indication  of  how  much  cash  generated  by 
operations is available after capital expenditures. It should be 
noted that although we consider this measure to be distrib-
utable  cash  flow,  financial  and  non-financial  covenants  in 
our  credit  facilities  and  dealer  agreements  may  restrict 
cash  from  being  available  for  dividends,  reinvestment  in 
the Corporation, potential acquisitions, or other purposes. 
Investors should be cautioned that distributable cash flow 

may not actually be available for growth or distribution from 
the Corporation. Management refers to “Distributable cash 
flow”  as  to  cash  provided  by  (used  in)  operating  activities 
with the addition of net changes in non-cash working capital 
items, less share-based compensation, maintenance capital 
expenditures and principal elements of lease payments.

PAYOUT RATIO

“Payout ratio” is defined by management as the actual cash 
dividend divided by distributable cash. This is a key measure 
used  by  investors  to  value  K-Bro,  assess  its  performance 
and provide an indication of the sustainability of dividends. 
The payout ratio depends on the distributable cash and the 
Corporation’s dividend policy.

33

2022 ANNUAL REPORTDEBT TO TOTAL CAPITAL

“Debt  to  total  capital”  is  defined  by  management  as  the 
total  longterm  debt  (excludes  lease  liabilities)  divided  by 
the  Corporation’s  total  capital.  This  is  a  measure  used  by 
investors to assess the Corporation’s financial structure.

Distributable  cash  flow,  payout  ratio,  and  debt  to  total 
capital  are  not  calculations  based  on  IFRS  and  are  not 
considered  an  alternative  to  IFRS  measures  in  measuring 
K-Bro’s  performance.  Distributable  cash  flow,  and  payout 
ratio  do  not  have  standardized  meanings  in  IFRS  and  are 
therefore not likely to be comparable with similar measures 
used by other issuers.

OFF BALANCE SHEET ARRANGEMENTS

As at December 31, 2022, the Corporation has not entered 
into any off balance sheet arrangements.

C H A N G E S   I N 
A C C O U N T I N G 
P O L I C I E S

Corporation  has  prepared  its  December  31,  2022  audited 
consolidated financial statements in accordance with IFRS. 
See Note 2 of the 2022 Audited Financial Statements for more 
information  regarding  the  significant  accounting  principles 
used to prepare the 2022 Audited Financial Statements. 

R E C E N T 
A C C O U N T I N G 
PRONOUNCEMENTS

New  standards,  interpretations,  or  amendments  that 
have been issued, or are not yet effective, have not been 
further  described  or  early  adopted,  where  no  material 
impact  is  expected  on  the  Corporation's  consolidated  
financial statements. 

The  IASB  has  issued  the  following  new  standard  and 
amendments to existing standards that will become effec-
tive in future years.

 ·    Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  -  Disclosure  of  Accounting  Policies, 
requiring entities to disclose material, instead of signif-
icant, accounting policy information.

 ·   Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  -  Classification  of  Liabilities  as  Current  or 
Noncurrent,  clarifying  requirements  for  the  classifica-
tion of liabilities as non-current.

 ·   Amendments to IAS 8, Accounting Policies - Changes in 
Accounting Estimates and Errors, clarifying the defini-
tion of "accounting policies" and "accounting estimates".

 ·   Amendments to IAS 12, Deferred Tax related to Assets 
and  Liabilities  arising  from  a  Single  Transaction,  that 
clarify  how  companies  account  for  deferred  tax  on 
transactions  such  as  leases  and  decommissioning 
obligations.  The  amendments  are  effective  for  annual 
periods beginning on or after January 1, 2023.

The  Corporation  has  not  adopted  any  standard,  inter-
pretation  or  amendment  that  has  been  issued  but  is  not 
yet  effective  and  no  material  impact  is  expected  on  the 
financial  statements.  The 
Corporation’s  consolidated 
Corporation will continue to assess the impacts, if any, the 
amendments to existing standards will have on our consol-
idated financial statements, but we currently do not expect 
any material impacts.

34

F I N A N C I A L 
I N S T R U M E N T S

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss.

The  Corporation  classifies  its  financial  assets  in  the 
following measurement categories:

 ·   those to be measured subsequently at fair value (either 
through other comprehensive income (loss), or though 
profit or loss); and

 ·   those to be measured at amortized cost. 

The  classification  depends  on  the  Corporation’s  business 
model  for  managing  the  financial  assets  and  contractual 
terms of the cash flows.

At initial recognition, the Corporation measures a financial 
asset at fair value plus, in the case of a financial asset not at 
fair value through profit or loss, transaction costs that are 
directly attributable to the acquisition of the financial asset.

The Corporation’s financial assets consist of cash and cash 
equivalents and accounts receivable, which are measured 
at  amortized  cost  using  the  effective  interest  method 
under IFRS 9.

The  Corporation's  financial  liabilities  consist  of  accounts 
payable  and  accrued  liabilities,  lease  liabilities,  dividends 
payable and long-term debt. Accounts payable and accrued 
liabilities  and  dividends  payable  are  recognized  initially  at 
their  fair  value  and  subsequently  measured  at  amortized 
cost  using  the  effective  interest  method.  Lease  liabilities 
are recognized initially at their net present value and subse-
quently  measured  at  amortized  cost  using  the  effective 
interest method.

Long-term  debt  and  borrowings  are  initially  recognized 
at  fair  value,  net  of  transaction  costs  incurred  and  are 
subsequently  measured  at  amortized  cost.  Long-term 
debt and borrowings are removed from the balance sheet 
when the obligation specified in the contract is discharged, 
cancelled or expired. 

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognized  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset,  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

C R I T I C A L   R I S K S  & 
U N C E R TA I N T I E S

As at December 31, 2022, there are no material changes in 
the Corporation’s risks or risk management activities since 
December 31, 2021. The Corporation’s results of operations, 
business  prospects,  financial  condition,  cash  dividends  to 
Shareholders and the trading price of the Common Shares 
are subject to a number of risks. These risk factors include: 
the adverse impact of the coronavirus (COVID-19) pandemic 
on the Corporation, which is significant, particularly to our 
hospitality  segment;  dependence  on  long-term  contracts 
and  the  associated  renewal  risk  thereof;  the  effects  of 
market  volatility  and  uncertainty;  potential  future  tax 
changes;  the  Corporation’s  competitive  environment  and 
increased competition; our ability to acquire and success-
fully  integrate  and  operate  additional  businesses;  utility 
costs;  the  labour  markets;  the  fact  that  our  credit  facility 
imposes numerous covenants and encumbers assets; and, 
environmental matters.

The  Corporation’s  operating  results  may  be  subject  to 
increased  risk  due  to  current  geopolitical  instability  that 
could  have  an  impact  on  key  input  prices,  such  as  natural 
gas. This uncertainty has become more pronounced with the 
conflict  in  the  Ukraine  which  began  in  late  February  2022 
and has resulted in significant volatility in natural gas supply 
rates.  We  expect  to  mitigate  some  of  these  cost  increases 
with price increases to our customers through price escala-
tion measures although there could be some lag. 

For a discussion of these risks and other risks associated 
with  an  investment  in  the  Common  Shares,  see  “Risk 
Factors – Risks Related to K-Bro and the Laundry and Linen 
Industry  detailed  in  the  Corporation’s  Annual  Information 
Form” that is available at www.sedar.com. 

C O N T R O L S  & 
P R O C E D U R E S

In order to ensure that information with regard to reports 
filed or submitted under securities legislation present fairly 
in all material respects the financial information of K-Bro, 
management,  including  the  President  and  Chief  Executive 
Officer (“CEO”) and the Chief Financial Officer (“CFO”), are 
responsible  for  establishing  and  maintaining  disclosure 
controls  and  procedures,  as  well  as  internal  control  over 
financial reporting.

35

2022 ANNUAL REPORTDISCLOSURE CONTROLS   
& PROCEDURES

The  Corporation  has  established  disclosure  controls  and 
procedures  to  ensure  that  information  disclosed  in  this 
MD&A  and  the  related  financial  statements  of  K-Bro  was 
properly  recorded,  processed,  summarized  and  reported 
to  the  Board  of  Directors  and  the  Audit  Committee.  The 
Corporation’s  CEO  and  CFO  have  evaluated  the  effective-
ness  of  these  disclosure  controls  and  procedures  for  the 
year ended December 31, 2022, and the CEO and CFO have 
concluded that these controls were operating effectively.

INTERNAL CONTROLS OVER 
FINANCIAL REPORTING

The  CEO  and  CFO  acknowledge  responsibility  for  the 
design of internal controls over financial reporting (“ICFR”). 
Consequently the CEO and CFO confirm that the additions 
to  these  controls  that  occurred  during  the  year  ended 
December 31, 2022, did not materially affect, or are reason-
ably likely to materially affect, the Corporation’s ICFR. Based 
upon their evaluation of these controls for the year ended 
December 31, 2022, the CEO and CFO have concluded that 
these controls were operating effectively.

A  control  system,  no  matter  how  well  conceived  and 
operated,  can  provide  only  reasonable,  and  not  absolute, 
assurance that the objectives of the control system are met. 
As a result of the inherent limitations in all control systems, 
no  evaluation  of  controls  can  provide  absolute  assurance 
that  all  control  issues,  including  instance  of  fraud,  if  any, 
have  been  detected.  These  inherent  limitations  include, 
amongst  other  items:  (i)  that  managements’  assumptions 
and judgments could ultimately prove to be incorrect under 
varying conditions and circumstances; or, (ii) the impact of 
isolated errors.

Additionally, controls may be circumvented by the unautho-
rized acts of individuals, by collusion of two or more people, 
or  by  management  override.  The  design  of  any  system  of 
controls  is  also  based,  in  part,  upon  certain  assumptions 
about  the  likelihood  of  future  events,  and  there  can  be  no 
assurance  that  any  design  will  succeed  in  achieving  its 
stated goals under all potential (future) conditions.

Additional  information  regarding  K-Bro  including  required  securities  filings 
are  available  on  our  website  at  www.k-brolinen.com  and  on  the  Canadian 
Securities Administrators’ website at www.sedar.com; the System for Electronic 
Document Analysis and Retrieval (“SEDAR”).

Vous  pouvez  obtenir  des  renseignements  supplémentaires  sur  la  Société, 
y  compris  les  documents  déposés  auprès  des  autorités  de  réglementation, 
sur  notre  site  Web,  au  www.k-brolinen.com  et  sur  le  site  Web  des  autorités 
canadiennes en valeurs mobilières au www.sedar.com, le site Web du Système 
électronique de données, d’analyse et de recherche (« SEDAR »).

36

WE ARE DEPENDABLE. 
CONSOLIDATED 
F I N A N C I A L
S TAT E M E N T S

39

44

45

46

47

48

76

I N D E P E N D E N T   A U D I T O R ’ S   R E P O R T

C O N S O L I D AT E D   S TAT E M E N T S   O F   F I N A N C I A L   P O S I T I O N

 C O N S O L I D AT E D   S TAT E M E N T S   O F   E A R N I N G S   
&   C O M P R E H E N S I V E   I N C O M E

C O N S O L I D AT E D   S TAT E M E N T S   O F   C H A N G E S   I N   E Q U I T Y

C O N S O L I D AT E D   S TAT E M E N T S   O F   C A S H   F L O W

N O T E S   T O   T H E   C O N S O L I D AT E D   F I N A N C I A L   S TAT E M E N T S

C O R P O R AT E   I N F O R M AT I O N

37

2022 ANNUAL REPORT38

WE ARE DEPENDABLE.39

2022 ANNUAL REPORT40

WE ARE DEPENDABLE.41

2022 ANNUAL REPORT42

WE ARE DEPENDABLE.43

2022 ANNUAL REPORTC O N S O L I D AT E D   S TAT E M E N T S   
O F   F I N A N C I A L   P O S I T I O N

($ Thousands of CDN dollars) 

ASSETS
Current assets
Cash and cash equivalents  
Accounts receivable  
Income tax receivable  
Prepaid expenses and deposits  
Linen in service (note 6)  

Assets classified as held for sale (note 7)  

Property, plant and equipment (note 7)  
Intangible assets (note 8)  
Goodwill (note 9)  

LIABILITIES
Current liabilities
Accounts payable and other liabilities  
Provisions (note 10)  
Contract liability  
Lease liabilities (note 13)  
Income taxes payable  
Dividends payable to shareholders  

Long-term debt (note 11)  
Lease liabilities (note 13)  
Provisions (note 10)  
Deferred income taxes (note 14)  

SHAREHOLDERS’ EQUITY
Share capital  
Contributed surplus  
Deficit  
Accumulated other comprehensive (loss) income  

Contingencies and commitments (note 15)

DECEMBER 31, 2022 

DECEMBER 31, 2021

2,636 
37,761 
1,917 
6,386 
31,383 
80,083 
696 
80,779 

203,185 
4,428 
37,368 
325,760 

32,505 
279 
- 
9,615 
- 
1,075 
43,474 

45,166 
44,042 
2,382 
14,154 
149,218 

208,463 
2,323 
(32,232) 
2,012 
176,542 

325,760 

1,110
36,847
-
4,475
31,340
73,772
-
73,772

213,526
6,989
38,232
332,519

30,114
703
810
9,206
1,596
1,072
43,501

37,973
47,733
2,811
14,100
146,118

206,660
2,338
(23,233)
636
186,401

332,519

The accompanying notes are an integral part of these consolidated financial statements.

Approved by the 
Board of Directors

ELISE REES,   
DIRECTOR

MATTHEW HILLS,   
DIRECTOR

44

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
C O N S O L I D AT E D   S TAT E M E N T S   O F 
E A R N I N G S  &  C O M P R E H E N S I V E   I N C O M E

Years Ended December 31,

($ Thousands of CDN dollars, except share and per share amounts)  

REVENUE  

Expenses
Wages and benefits (note 27) 
Delivery (note 27)  
Linen (note 6)  
Utilities  
Corporate (note 27)  
Materials and supplies  
Repairs and maintenance  
Occupancy costs  
Remeasurement expense  

EBITDA  

Other expenses
Depreciation of property, plant and equipment (note 7)  
Amortization of intangible assets (note 8)  
Finance expense (note 12)  

Earnings before income taxes  
Current income tax expense 
Deferred income tax expense  
Income tax expense (note 14)  
Net earnings 

Other comprehensive income 
Items that may be subsequently reclassified to earnings:
  Foreign currency translation differences on foreign operations  
Total comprehensive income  

Net earnings per share (note 17):
Basic  
Diluted  

Weighted average number of shares outstanding:
Basic  
Diluted  

2022 

276,623 

110,957 
37,326 
31,337 
23,754 
11,014 
10,936  
10,419  
4,535  
(147)  
240,131  
36,492  

23,766  
2,302  
4,980  
31,048  

5,444  
1,441  
97  
1,538  
3,906  

(2,648)  
1,258  

0.37  
0.36  

2021

223,992

84,840
 24,744
27,921
13,547
9,452
9,084
7,695
3,918
-
181,201
42,791

23,625
3,237
3,449
30,311

12,480
3,662
126
3,788
8,692

(797)
7,895

0.82
0.81

10,657,742  
10,735,269  

10,608,539
10,686,187

The accompanying notes are an integral part of these consolidated financial statements.

45

2022 ANNUAL REPORT 
 
 
 
C O N S O L I D AT E D   S TAT E M E N T S 
O F   C H A N G E S   I N   E Q U I T Y

($ Thousands of CDN dollars) 

Total Share  Contributed 
Surplus 

Capital 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

As at December 31, 2021 
Total comprehensive income (loss)  
Dividends declared (note 19)  
Employee share based compensation expense  
Shares forfeited during the year  
Shares vested during the year  
As at December 31, 2022  

206,660  
-  
-  
-  
(62)  
1,865  
208,463  

2,338  
-  
-  
1,788  
62  
(1,865)  
2,323  

(23,233)  
3,906 
(12,905)  
-  
-  
-  
(32,232)  

636  
(2,648)  
-  
-  
-  
-  
(2,012)  

($ Thousands of CDN dollars) 

Total Share  Contributed 
Surplus 

Capital 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

As at December 31, 2020 
Total comprehensive income (loss)  
Dividends declared (note 19)  
Employee share based compensation expense  
Shares vested during the year  
As at December 31, 2021  

204,869  
-  
-  
-  
1,791  
206,660  

2,281  
-  
-  
1,848  
(1,791)  
2,338  

(19,079)  
8,692 
(12,846)  
-  
-  
(23,233)  

1,433  
(797)  
-  
-  
-  
636  

The accompanying notes are an integral part of these Consolidated Financial Statements.

Total
Equity

186,401
1,258
(12,905)
1,788
-
-
176,542

Total
Equity

189,504
7,895
(12,846)
1,848
-
186,401

46

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
C O N S O L I D AT E D   S TAT E M E N T S   
O F   C A S H   F LO W

Years Ended December 31,

($ Thousands of CDN dollars) 

OPERATING ACTIVITIES
Net earnings  
Depreciation of property, plant and equipment (note 7)  
Amortization of intangible assets (note 8)  
Accretion expense (note 10)  
Employee share based compensation expense  
Remeasurement expense  
Deferred income taxes  

Change in non-cash working capital items (note 20)  
Cash provided by operating activities  

FINANCING ACTIVITIES
Net proceeds (repayment) from revolving debt (note 11)  
Principle elements of lease payments (note 13)  
Dividends paid to shareholders  
Cash used in financing activities  

INVESTING ACTIVITIES
Purchase of property, plant and equipment  
Proceeds from disposal of property, plant and equipment  
Purchase of intangible assets (note 8)  
Cash used in investing activities  

Change in cash and cash equivalents during the year  
Effect of exchange rate changes on cash and cash equivalents  
Cash and cash equivalents, beginning of year  
Cash and cash equivalents, end of year  

Supplementary cash flow information
Interest paid  
Income taxes paid  

The accompanying notes are an integral part of these consolidated financial statements.

2022 

3,906  
23,766  
2,302  
39  
1,788 
(147)  
97  
31,751  

(5,621)  
26,130  

7,193  
(7,397)  
(12,903)  
(13,107)  

(11,370)  
33  
(88)  
(11,425)  

1,598  
(72)  
1,110  
2,636  

4,600  
4,962  

2021

8,692
23,625
3,237
57
1,848
-
126
37,585

(5,710)
31,875

(2,684)
(7,168)
(12,842)
(22,694)

(10,132)
-
(360)
(10,492)

(1,311)
5
2,416
1,110

3,118
4,600

47

2022 ANNUAL REPORT 
 
N O T E S   T O   T H E   C O N S O L I D AT E D   
F I N A N C I A L   S TAT E M E N T S

(Thousands of Canadian dollars except share and per share amounts, Years ended December 31, 2022 and 2021)

K-Bro  Linen  Inc.  (the  "Corporation"  or  “K-Bro”)  is  incor-
porated  in  Canada  under  the  Business  Corporations  Act 
(Alberta). K-Bro is the largest owner and operator of laundry 
and linen processing facilities in Canada and a market leader 
for  laundry  and  textile  services  in  Scotland  and  the  North 
East of England. K-Bro and its wholly owned subsidiaries, 
operate  across  Canada  and  the  United  Kingdom  (“UK”), 
provide a range of linen services to healthcare institutions, 
hotels and other commercial organizations that include the 
processing, management and distribution of general linen 
and operating room linen. 

The  Corporation’s  operations  in  Canada  include  nine 
processing  facilities  and  two  distribution  centres  under 
three  distinctive  brands,  including  K-Bro  Linen  Systems 
Inc., Buanderie HMR and Les Buanderies Dextraze, in ten 
Canadian  cities:  Québec  City,  Montréal,  Toronto,  Regina, 
Saskatoon,  Prince  Albert,  Edmonton,  Calgary,  Vancouver 
and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  ("Fishers")  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is  an  operator  of  laundry  and  linen  processing  facilities 
in  Scotland,  providing  linen  rental,  workwear  hire  and 
cleanroom  garment  services  to  the  hospitality,  health-
care, manufacturing and pharmaceutical sectors. Fishers' 
client  base  includes  major  hotel  chains  and  prestigious 
venues across Scotland and the North East of England. The 
company operates in five cities, in Scotland and the North 
East  of  England  with  facilities  in  Cupar,  Perth,  Newcastle, 
Livingston and Coatbridge.

The Corporation’s common shares are traded on the Toronto 
Stock Exchange under the symbol “KBL”. The address of the 
Corporation’s registered head office is 14903 – 137 Avenue, 
Edmonton, Alberta, Canada.

These  audited  annual  consolidated  financial  statements 
(the  “Consolidated  Financial  Statements”)  were  approved 
and authorized for issuance by the Board of Directors (“the 
Board”) on March 21, 2023.

1. BASIS OF PRESENTATION

The  Consolidated  Financial  Statements  of  the  Corporation 
in  accordance  with  International 
have  been  prepared 
Financial  Reporting  Standards  as  published  in  the  CPA 
Canada Handbook (IFRS). The preparation of financial state-
ments  in  conformity  with  IFRS  requires  the  use  of  certain 
critical  accounting  estimates.  It  also  requires  manage-
ment  to  exercise  its  judgment  in  the  process  of  applying 
the  Corporation’s  accounting  policies.  The  areas  involving 
a  higher  degree  of  judgment  or  complexity,  or  areas 
where  assumptions  and  estimates  are  significant  to  the 
Consolidated Financial Statements are disclosed in Note 5.

2.  SIGNIFICANT ACCOUNTING 

POLICIES

The principal accounting policies applied in the preparation 
of  these  Consolidated  Financial  Statements  are  set  out 
below. These policies have been consistently applied to all 
the periods presented, unless otherwise stated.

A) BASIS OF MEASUREMENT

The Consolidated Financial Statements have been prepared 
under the historical cost convention.

B) PRINCIPLES OF CONSOLIDATION

financial  statements 

the 
The  consolidated 
Corporation, 
its  wholly  owned  subsidiaries,  and  the 
long-term  incentive  plan  account  (Note  2(o)).  All  inter-
company  balances  and  transactions  have  been  eliminated  
upon consolidation.

include 

C) CASH & CASH EQUIVALENTS

Cash and cash equivalents includes cash on hand, deposits 
with banks, and other short-term highly liquid investments 
with original maturities of three months or less.

Cash  and  cash  equivalents  are  classified  as  loans  and 
receivables  and  are  carried  at  amortized  cost,  which  is 
equivalent to fair value.

48

WE ARE DEPENDABLE.D) LINEN IN SERVICE

Linen in service is stated at cost less accumulated depre-
ciation.  The  cost  is  based  on  the  expenditures  that  are 
directly attributable to the acquisition of linen, amortization 
commences when linen is put into service; with operating 
room  linen  amortized  across  its  estimated  service  life  of 
24  months  and  general  linen  amortized  based  on  usage 
which results in an estimated average service life of 24 to 
36 months.

E) REVENUE RECOGNITION

A laundry services contract is a contract specifically negoti-
ated for the provision of laundry and linen services. Revenue 
is based on contractually set pricing on a consistent unit-of-
weight  or  price-per-piece  basis  for  each  service  over  the 
term  of  the  contract.  The  Corporation  reports  revenue 
under  two  revenue  categories:  healthcare  and  hospitality 
services. When determining the proper revenue recognition 
method  for  contracts,  the  Corporation  evaluates  whether 
two or more contracts should be combined and accounted 
for  as  one  single  contract  and  whether  the  combined  or 
single contract should be accounted for as more than one 
performance  obligation.  The  Corporation  accounts  for  a 
contract  when,  it  has  commercial  substance,  the  parties 
have  approved  the  contract  in  accordance  with  customary 
business practices and are committed to their obligations, 
the rights of the parties and payment terms are identified, 
and collectability of consideration is probable. 

  1. Identifying the Contract

 The Corporation's policy for revenue recognition requires 
an  appropriately  authorized  contract,  with  sign-off  by 
representatives  from  all  respective  parties  before  any 
services  are  provided  to  a  customer.  Contained  within 
the  terms  of  these  contracts  is  detailed  information 
identifying  each  party’s  rights  regarding  the  laundry 
and linen services to be provided, as well as associated 
payment  terms  (i.e.,  service  pricing,  early  payment 
discounts,  invoicing  requirements,  etc.).  In  addition,  the 
Corporation’s  contracts  have  commercial  substance 
as  the  services  to  be  provided  will  directly  impact  the 
Corporation’s future cash flows via incoming revenue and 
related outgoing expenditures. 

 As  part  of  the  Corporation’s  analysis  in  reviewing  and 
accepting a contract, the Corporation assesses the likeli-
hood  of  collection  from  all  prospective  customers  and 
only transacts with those customers from which payment 
is  probable.  As  the  Corporation’s  significant  customer 
contracts  are  generally  with  government-funded  health 
agencies and large volume hotels, it is probable that the 
Corporation  will  collect  the  consideration  to  which  is 
entitled for the performance of these contracts. 

 For services provided following the expiration of a contract 
and  subsequent  renewal  negotiations,  the  terms  of  the 
original contract carry forward until the new agreement 
has  been  appropriately  authorized.  This  is  confirmed 
through verbal approval and is consistent with customary 
business practices. 

  2. Identifying Performance Obligations in a Contract

 Linen  services  are  provided  to  the  Corporation’s 
customers consecutively over a period of time (i.e., daily 
deliveries over the contract term) and the same method 
is used to measure the Corporation’s progress in satis-
fying  the  performance  of  the  contract  (i.e.,  revenue 
is  based  on  contractually  set  pricing  on  a  consistent 
unit-of-weight or price-per-piece basis for each service 
over  the  term  of  the  contract).  Additionally,  these 
services  generally  include  integrated  processing  and 
delivery, consist of a single deliverable (clean processed 
volume), and in the case of rental linen, are not offered 
individually (rental linen is used as an input in the provi-
sion of standard laundry and linen services). Therefore, 
the  services  provided  under  one  service  agreement 
constitute a single performance obligation.

 3. Determining the Transaction Price

 The majority of the Corporation’s contracts utilize a fixed 
pricing model. These contracts stipulate a fixed rate to be 
charged to customers on a price-per-unit basis, including 
either  weight-based  or  item-based  billing.  For  these 
types of arrangements, revenue is recognized over time 
as  each  unit  of  linen  is  processed  and  delivered  using 
the fixed consideration rate per the contract. In addition 
to  the  above  pricing  methodology,  some  contracts  have 
additional  components  which  meet  the  definition  of 
variable consideration per IFRS 15, which are accounted 
for using the most likely amount method. The estimates 
of  variable  consideration  and  determination  of  whether 
to  include  estimated  amounts  in  the  transaction  price 
are based largely on an assessment of the Corporation’s 
anticipated  performance  and  all  information,  historical, 
current, and forecasted, that is reasonably available.

   4. Allocating the Transaction Price

 Each  of  the  customer’s  individual  customer  contracts 
represents a single performance obligation. As a result, 
the transaction price for each contract (based on contrac-
tually  stipulated  fixed  and  variable  pricing  for  a  single 
deliverable) is allocated to each processed item based on 
the agreed upon rate.

 Volume  rebates,  where  applicable,  are  recorded  based 
on  annualized  expected  volumes  of  individual  customer 
contracts  when  it  is  reasonable  that  the  criteria  are 
likely to be met. Based on past experience, management 

49

2022 ANNUAL REPORT 
 
 
 
 
 
 
 
believes  that  volumes  utilized  for  any  estimates  are 
reasonable and would not expect a material deviation to 
the balance of accrued liabilities or revenue. 

  5. Performance Obligations Satisfied Over Time

 The  Corporation  typically  transfers  control  of  goods  or 
services and satisfies performance obligations over time, 
once clean linen has been provided to the customer and the 
customer has accepted delivery of the processed items. 

 Payment  of  laundry  services  are  due  respective  of  the 
terms  as  indicated  in  the  customer’s  laundry  service 
contract,  whereby  customers  are  generally  invoiced  on  a 
monthly basis and consideration is payable when invoiced.

 The  Corporation  presents  its  contract  balances,  on  a 
contract-by-contract  basis,  in  a  net  contract  asset  or 
liability  position,  separately  from  its  trade  receivables. 
Contract  assets  and  trade  receivables  are  both  rights  to 
receive  consideration  in  exchange  for  goods  or  services 
that the Company has transferred to a customer, however 
the  classification  depends  on  whether  such  right  is  only 
conditional  on  the  passage  of  time  (trade  receivables) 
or  if  it  is  also  conditional  on  something  else  (contract 
assets),  such  as  the  satisfaction  of  further  performance 
obligations  under  the  contract.  A  contract  liability  is  the 
cumulative  amount  received  and  contractually  receivable 
by the Corporation that exceeds the right to consideration 
resulting  from  the  Corporation’s  performance  under  a 
given contract.

F) PROPERTY, PLANT & EQUIPMENT

Property,  plant  and  equipment  are  stated  at  cost  less 
accumulated  depreciation  and  accumulated  impairment 
losses.  Cost  includes  expenditures  that  are  directly  attrib-
utable to the acquisition of the items. Subsequent costs are 
included  in  the  asset’s  carrying  amount  or  recognized  as 
a  separate  asset,  as  appropriate,  only  when  it  is  probable 
that  future  economic  benefits  associated  with  the  item 
will flow to the Corporation and the cost of the item can be 
reliably measured. The carrying amount of a replaced part is 
derecognized. Repairs and maintenance are charged to the 
Consolidated  Statements  of  Earnings  and  Comprehensive 
Income during the financial period in which they are incurred. 

General  and  specific  borrowing  costs  that  are  directly 
attributable  to  the  acquisition,  construction  or  production 
of  a  qualifying  asset  are  capitalized  during  the  period  of 
time that is required to complete and prepare the asset for 

its  intended  use  or  sale.  Qualifying  assets  are  assets  that 
necessarily take a substantial period of time to get ready for 
their intended use or sale. The Corporation has not capital-
ized any borrowing costs during the year as there were no 
qualifying assets.

Property,  plant  and  equipment  include  right  of  use  assets 
as disclosed under the Corporation’s leasing policy in note 
2(r). Right of use assets arise from a lease that is initially 
measured  on  a  present  value  basis,  and  are  classified 
within  the  relevant  property,  plant  and  equipment  catego-
ries based on the type of asset.

The major categories of property, plant and equipment are 
depreciated  on  a  straight-line  basis  to  allocate  their  cost 
over their estimated useful lives as follows:

Asset 

Buildings 

Laundry equipment  

Office equipment   

Delivery equipment  

Rate

15 – 25 years 

7 – 20 years 

2 – 5 years 

5 – 10 years 

Computer equipment  

2 years 

Leasehold improvements   

Lease term

Gains and losses on disposals of property, plant and equip-
ment are determined by comparing the proceeds with the 
carrying amount of the asset.

G) INTANGIBLE ASSETS

Intangible  assets  acquired  in  a  business  combination  are 
recorded at fair value at the acquisition date. Subsequently 
they are carried at cost less accumulated amortization and 
accumulated impairment losses.

The  major  categories  of  intangible  assets  are  depreciated 
on  a  straight-line  basis  to  allocate  their  cost  over  their 
estimated useful lives as follows:

Asset 

Rate

Customer contracts 

1 – 20 years 

Computer software  

Brand 

5 years 

Indefinite

These  estimates  are  reviewed  at  least  annually  and  are 
updated  if  expectations  change  as  a  result  of  changing 
client relationships or technological obsolescence.

50

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
H) IMPAIRMENT OF NON-FINANCIAL ASSETS

J) BUSINESS COMBINATIONS

Property,  plant  and  equipment  and  intangible  assets  are 
tested  for  impairment  when  events  or  changes  in  circum-
stances indicate that the carrying amount may not be recov-
erable. Long-lived assets that are not amortized are subject 
to an annual impairment test. For the purpose of measuring 
recoverable  amounts,  assets  are  grouped  at  the  lowest 
level  for  which  there  are  separately  identifiable  cash  flows 
(cash-generating  unit  or  “CGU”).  The  recoverable  amount 
is  the  higher  of  an  asset's  fair  value  less  costs  to  sell  and 
value in use (being the present value of the expected future 
cash flows of the relevant asset or CGU). An impairment loss 
is recognized for the amount by which the asset's carrying 
amount exceeds its recoverable amount firstly to the recorded 
goodwill, then to the other assets in the CGU on a pro rata 
basis, as determined by the carrying amount of each asset 
in  the  CGU.  The  Corporation  evaluates  impairment  losses, 
other than goodwill impairment, for potential reversals when 
events or circumstances warrant such consideration.

I) INCOME TAXES

The tax expense for the year comprises current and deferred 
tax.  Tax  is  recognized  in  the  Consolidated  Statements  of 
Earnings and Comprehensive Income, except to the extent 
that it relates to items recognized in other comprehensive 
income  or  directly  in  equity.  In  this  case,  the  tax  is  also 
recognized  in  other  comprehensive  income  or  directly  in 
equity, respectively.

The  current  income  tax  provision  is  calculated  on  the 
basis  of  the  tax  laws  enacted  or  substantively  enacted  at 
the  balance  sheet  date  of  the  taxation  authority  where 
the  Corporation  operates  and  generates  taxable  income. 
Management  periodically  evaluates  positions  taken  in  tax 
returns  with  respect  to  situations  in  which  applicable  tax 
regulation is subject to interpretation. It establishes provi-
sions where appropriate on the basis of amounts expected 
to be paid to the tax authorities.

Deferred income tax is recognized, using the liability method, 
on  temporary  differences  arising  between  the  tax  bases 
of  assets  and  liabilities  and  their  carrying  amounts  in  the 
Consolidated  Financial  Statements.  Deferred  income  tax  is 
determined using tax rates and laws that have been enacted 
or substantively enacted by the balance sheet date and are 
expected to apply when the related deferred income tax asset 
is realized, or the deferred income tax liability is settled.

Deferred income tax assets are recognized only to the extent 
that it is probable that future taxable profit will be available 
against which the temporary differences can be utilized.

Business combinations are accounted for using the acqui-
sition  method.  The  acquired  identifiable  net  assets  are 
measured at their fair value at the date of acquisition. The 
consideration  transferred  includes  the  fair  value  of  any 
asset or liability resulting from a contingent consideration 
arrangement. Any excess of the purchase price over the fair 
value of the net assets acquired is recognized as goodwill. 
Any deficiency of the purchase price below the fair value of 
the net assets acquired is recorded as a gain in net earnings. 
Associated transaction costs are expensed when incurred.

K) GOODWILL

Goodwill  is  the  residual  amount  that  results  when  the 
purchase price of an acquired business exceeds the sum of 
the  amounts  allocated  to  the  identifiable  assets  acquired, 
less  liabilities  assumed,  based  on  their  estimated  fair 
values  at  the  acquisition  date.  Goodwill  is  allocated  as  of 
the  date  of  the  business  combination.  Goodwill  is  tested 
for  impairment  annually  in  the  fourth  quarter,  or  more 
frequently if events or changes in circumstances indicate a 
potential impairment.

Goodwill  acquired  through  a  business  combination  is 
allocated to each CGU, or group of CGUs, that are expected 
to  benefit  from  the  related  business  combination.  A  CGU 
represents  the  lowest  level  within  the  entity  at  which  the 
goodwill is monitored for internal management purposes.

L) EARNINGS PER SHARE

Basic earnings per share (“EPS”) is calculated by dividing 
net  earnings  for  the  period  attributable  to  Shareholders 
of  the  Corporation  by  the  weighted  average  number  of 
Common shares outstanding during the period.

Diluted EPS is calculated by adjusting the weighted average 
number of common shares outstanding for dilutive instru-
ments. The number of common shares included within the 
weighted  average  is  computed  using  the  treasury  stock 
method. The Corporation’s potentially dilutive Common shares 
are comprised of long-term incentive plan equity compen-
sation granted to officers and key employees (Note 2(o)).

M) FOREIGN CURRENCY TRANSLATION

The  consolidated  financial  statements  are  presented 
in  Canadian  dollars.  The  Corporation's  operations 
in 
Canada  have  a  functional  currency  of  Canadian  dollars. 
The  Corporation's  operations  in  the  UK  have  a  functional 
currency of pounds sterling.

51

2022 ANNUAL REPORTTranslation of Foreign Entities

 The  functional  currency  for  each  of  the  Corporation’s 
subsidiaries  is  the  currency  of  the  primary  economic 
environment  in  which  it  operates.  Operations  with  foreign 
functional currencies are translated into the Corporation’s 
presentation currency in the following manner: 

 ·   Monetary  and  non-monetary  assets  and  liabilities  are 
translated  at  the  spot  exchange  rate  in  effect  at  the 
reporting date;

 ·   Revenue  and  expense  items  (including  depreciation 
and  amortization)  are  translated  at  average  rates  of 
exchange  prevailing  during  the  period,  which  approxi-
mate the exchange rates on the transaction dates; 

 ·   Impairment  of  assets  are  translated  at  the  prevailing 
rate of exchange on the date of the impairment recogni-
tion, and; 

 ·   Exchange gains that result from translation are recog-
nized  as  a  foreign  currency  translation  difference  in 
accumulated other comprehensive income (loss).

Translation of Transactions & Balances 

Transactions in currencies other than the entity’s functional 
currency are recognized at the rates of exchange prevailing 
at the date of the transaction as follows:

 ·   Monetary  assets  and  liabilities  are  translated  at  the 

exchange rate in effect at the reporting date;

 ·   Non-monetary items are translated at historical exchange 

rates; and

 ·   Revenue and expense items are translated at the average 
rates  of  exchange,  except  depreciation  and  amortization, 
which are translated at the rates of exchange applicable 
to the related assets, with any gains or losses recognized 
within “finance expense” in the consolidated statements 
of earnings & comprehensive income.

N) PROVISIONS

Provisions  are  recognised  when  the  Corporation  has  a 
present  obligation  (legal  or  constructive)  as  a  result  of 
a  past  event,  it  is  probable  that  an  outflow  of  resources 
embodying  economic  benefits  will  be  required  to  settle 
the  obligation  and  a  reliable  estimate  can  be  made  of  the 
amount of the obligation. Provisions are not recognised for 
future operating losses.

Where there are a number of similar obligations, the likeli-
hood that an outflow will be required in settlement is deter-
mined by considering the class of obligations as a whole. A 
provision is recognised even if the likelihood of an outflow 
with respect to any one item included in the same class of 
obligations may be small.

Provisions are measured at the present value of manage-
ment’s best estimate of the expenditure required to settle 
the  present  obligation  at  the  end  of  the  reporting  period. 
The  discount  rate  used  to  determine  the  present  value  is 
a pre-tax rate that reflects current market assessments of 
the time value of money and the risks specific to the liability. 
The increase in the provision due to the passage of time is 
recognised as interest expense.

O) EMPLOYEE BENEFITS

Post-Employment Benefit Obligations

The  Corporation  contributes  on  behalf  of  its  employees 
to  their  individual  Registered  Retirement  Savings  Plans 
subject  to  an  annual  maximum  of  10%  of  gross  personal 
earnings.  The  Corporation  accounts  for  contributions 
as  an  expense  in  the  period  that  they  are  incurred.  The 
Corporation  does  not  provide  any  other  post-employment 
or post-retirement benefits.

Existing Equity-based Compensation Plan of  
the Corporation

On  June  16,  2011,  the  Shareholders  of  the  Corporation 
approved  a  new  Long-term  Incentive  Plan  (“LTI”),  which 
was  amended  and  restated  as  of  December  31,  2018. 
Under  the  LTI,  awards  are  granted  annually  in  respect  of 
the prior fiscal year to the eligible participants based on a 
percentage of annual salary. The amount of the award (net 
of  withholding  obligations)  is  satisfied  by  issuing  treasury 
shares or cash to be held in trust by the trustee pursuant 
to the terms of the LTI. All awards issued under the provi-
sions of the LTI are recorded as compensation expense over 
the relevant service period, being the year to which the LTI 
relates and the vesting period of the shares.

The  Amendment  made  on  December  31,  2018  gave  the 
Board  of  Directors  the  right  to  elect  to  satisfy  the  award 
in cash. The Corporation has determined that this change 
did not create an obligation to satisfy the award in cash and 
therefore the LTI continues to be treated as an equity settled 
share based payment.

Subject to the discretion of the Compensation, Nominating 
and  Corporate  Governance  Committee  of  the  Board  of 
Directors,  one-quarter  of  a  Participant’s  grant  will  vest 
on  the  Determination  Date  (defined  as  the  first  May  15th 
following  the  date  that  the  Directors  of  the  Corporation 
approve the audited consolidated financial statements of the 
Corporation for the prior year). The remaining three-quar-
ters  of  the  Participant’s  grant  will  vest  on  November  30th 
following the second anniversary of the Determination Date.

52

WE ARE DEPENDABLE.If  a  change  of  control  occurs,  all  LTI  Shares  held  by  the 
Administrator  in  respect  of  unvested  grants  will  vest  
immediately.  LTI  participants  are  entitled  to  receive  
dividends  on  all  common  shares  granted  under  the  LTI 
whether  vested  or  unvested.  In  most  circumstances, 
unvested  common  shares  held  by  the  LTI  Administrator 
for a participant will be forfeited if the participant resigns 
or  is  terminated  for  cause  prior  to  the  applicable  vesting 
date,  and  those  common  shares  will  be  disposed  of  by 
the  Administrator  to  K-Bro  for  no  consideration  and  such 
Common shares shall thereupon be cancelled. If a partic-
ipant  is  terminated  without  cause,  retires  or  resigns  on  a 
basis which constitutes constructive dismissal, the partici-
pant will be entitled to receive his or her unvested common 
shares on the regular vesting schedule under the LTI. 

P) FINANCIAL INSTRUMENTS

The  Corporation  classifies  its  financial  assets  in  the 
following measurement categories:

 ·   those to be measured subsequently at fair value (either 
through other comprehensive income (loss), or though 
profit or loss); and

 ·   those to be measured at amortized cost. 

The  classification  depends  on  the  Corporation’s  business 
model  for  managing  the  financial  assets  and  contractual 
terms of the cash flows.

At initial recognition, the Corporation measures a financial 
asset at fair value plus, in the case of a financial asset not at 
fair value through profit or loss, transaction costs that are 
directly attributable to the acquisition of the financial asset.

The Corporation’s financial assets consist of cash and cash 
equivalents  and  accounts  receivable,  which  are  measured 
at amortized cost using the effective interest method under 
IFRS 9.

The  Corporation's  financial  liabilities  consist  of  accounts 
payable  and  accrued  liabilities,  lease  liabilities,  dividends 
payable and long-term debt. Accounts payable and accrued 
liabilities  and  dividends  payable  are  recognized  initially  at 
their  fair  value  and  subsequently  measured  at  amortized 
cost  using  the  effective  interest  method.  Lease  liabilities 
are recognized initially at their net present value and subse-
quently  measured  at  amortized  cost  using  the  effective 
interest method.

Long-term debt and borrowings are initially recognized at 
fair value, net of transaction costs incurred and are subse-
quently  measured  at  amortized  cost.  Long-term  debt  and 
borrowings are removed from the balance sheet when the 
obligation specified in the contract is discharged, cancelled 
or expired. 

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognized  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset,  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss.

Q) IMPAIRMENT OF FINANCIAL ASSETS

Information about the impairment of financial assets, their 
credit  quality  and  the  Corporation’s  exposure  to  credit 
risk  can  be  found  in  Note  21(d).  The  Corporation  utilizes 
the  application  of  the  simplified  approach  to  provide  for 
expected credit losses prescribed by IFRS 9, which permits 
the use of the lifetime expected loss provision for all trade 
receivables.  To  measure  the  expected  credit  losses,  the 
Corporation’s  trade  receivables  have  been  grouped  based 
on  operating  segment,  shared  credit  risk  characteristics 
and  days  past  due.  Accounting  judgment  and  estimate  is 
required in the assessment of the lifetime expected default 
rate  of  each  trade  receivables  grouping.  The  lifetime 
expected  default  rates  are  reviewed  at  least  annually  and 
are updated if expectations change.

At  each  reporting  date,  the  Corporation  assesses  whether 
there is objective evidence that a financial asset is impaired. 
If  such  evidence  exists,  the  Corporation  recognizes  an 
impairment  loss  equal  to  the  difference  between  the 
amortized  cost  of  the  loan  or  receivable  and  the  present 
value of the estimated future cash flows, discounted using 
the instrument's original effective interest rate. The carrying 
amount of the asset is reduced by this amount either directly 
or indirectly through the use of an allowance account.

Impairment losses on financial assets carried at amortized 
cost are reversed in subsequent periods if the amount of the 
loss decreases and the decrease can be related objectively 
to an event occurring after the impairment was recognized.

53

2022 ANNUAL REPORTR)  THE CORPORATION’S LEASING ACTIVITIES 

 ·   the amount of the initial measurement of lease liability,

& HOW THESE ARE ACCOUNTED FOR

The  Corporation  leases  various  buildings,  vehicles  and 
equipment.  Rental  contracts  are  typically  made  for  fixed 
periods  of  one  to  fifteen  years  but  may  have  extension 
options as described in Note 2(r)(ii) below. Lease terms are 
negotiated on an individual basis and contain a wide range 
of different terms and conditions. The lease agreements do 
not impose any financial covenants, but leased assets may 
not be used as security for borrowing purposes.

Leases are recognized as a right-of-use asset and a corre-
sponding  liability  at  the  date  at  which  the  leased  asset  is 
available for use by the Corporation. Each lease payment is 
allocated between the liability and finance cost. The finance 
cost  is  charged  to  profit  or  loss  over  the  lease  period  so 
as  to  produce  a  constant  periodic  rate  of  interest  on  the 
remaining balance of the liability for each period. The right-
of-use asset is depreciated over the shorter of the asset's 
useful life and the lease term on a straight-line basis.

Assets  and  liabilities  arising  from  a  lease  are  initially 
measured on a present value basis. Lease liabilities include 
the net present value of the following lease payments:

 ·   fixed payments (including in-substance fixed payments), 

less any lease incentives receivable

 ·   variable lease payment that are based on an index or a rate

 ·   any lease payments made at or before the commence-

ment date less any lease incentives received,

 ·   any initial direct costs, and 

 ·   restoration costs.

Payments  associated  with  short-term  leases  and  leases  of 
low-value  assets  are  recognized  on  a  straight-line  basis  as 
an  expense  in  profit  or  loss.  Short-term  leases  are  leases 
with a lease term of 12 months or less. Low-value assets are 
comprised of IT-equipment and small items of office furniture.

(i) Variable Lease Payments

 Based on the valuation of the Corporation’s leases, no leases 
have been identified that are directly tied to an index or rate, 
and whereby an estimate would be required in determining 
the uncertainty arising from variable lease payments.

(ii) Extension & Termination Options

 Extension  and  termination  options  are  included  in  a 
number  of  property  and  equipment  leases  across  the 
Corporation.  These  terms  are  used  to  maximize  opera-
tional  flexibility  in  terms  of  managing  contracts.  The 
majority  of  extension  and  termination  options  held 
are  exercisable  only  by  the  Corporation  and  not  by  the 
respective lessor.

 ·   amounts  expected  to  be  payable  by  the  lessee  under 

residual value guarantees, and

S) GOVERNMENT GRANTS

 ·   the exercise price of a purchase option if the lessee is 

reasonably certain to exercise that option.

The lease payments are discounted using the interest rate 
implicit  in  the  lease.  If  that  rate  cannot  be  determined, 
the lessee’s incremental borrowing rate is used, being the 
rate that the lessee would have to pay to borrow the funds 
necessary  to  obtain  an  asset  of  similar  value  in  a  similar 
economic environment with similar terms and conditions.

To  determine 
Corporation: 

the 

incremental  borrowing  rate, 

the 

 ·   where  possible,  uses  recent  third-party  financing 
received  by  the  individual  lessee  as  a  starting  point, 
adjusted to reflect changes in financing conditions since 
third party financing was received,

 ·   uses  a  build-up  approach  that  starts  with  a  risk-free 

interest rate adjusted for credit risk, and 

 ·   makes  adjustments  specific  to  the  lease,  e.g.,  term, 

country, currency and security.

Right-of-use  assets  are  measured  at  cost  comprising  
the following:

Government grants, including non-monetary grants at fair 
value, are only recognised when there is reasonable assur-
ance that: 

(a)  all conditions attaching to the Government grant will 

be complied with;

(b)  the value of the grant can be determined with reason-

able certainty; and

(c) the grant will be received. 

Government grants are recognised in the profit or loss over 
the  periods  in  which  the  Corporation  recognises  related 
expenses. Where government grants relate to costs which 
have  been  capitalised  as  assets  these  are  recognised  as 
a reduction to the related asset in the consolidated state-
ments of financial position and transferred to profit or loss 
over the useful lives of the related assets. 

Government grants that are receivable as compensation for 
expenses or losses already incurred or for the purpose of 
giving immediate financial support to the Corporation with 
no future related costs are recognised in profit or loss in the 
period in which they relate to.

54

WE ARE DEPENDABLE. 
 
 
 
 
 
 
3.  CHANGES & UPDATES IN 
ACCOUNTING POLICIES

The Corporation adopted the following accounting standards 
and  amendments  that  were  effective  for  our  interim  and 
annual  consolidated  financial  statements  commencing 
January  1,  2021.  These  changes  did  not  have  a  material 
impact on our financial results and are not expected to have 
a material impact in the future.

Interest Rate Benchmark Reform – Phase 2

 In August 2020, the IASB issued Interest Rate Benchmark 
Reform  –  Phase  2,  which  amends  IFRS  9  Financial 
Instruments,  IAS  39  Financial  Instruments:  Recognition 
and  Measurement,  IFRS  7  Financial  Instruments: 
Disclosures,  IFRS  4  Insurance  Contracts  and  IFRS  16 
Leases.  The  amendments  apply  for  annual  periods 
beginning on or after January 1, 2021. 

 The  Phase  2  amendments  address  issues  that  might 
affect financial reporting during the reform of an interest 
rate  benchmark,  including  the  effects  of  changes  to 
contractual  cash  flows  or  hedging  relationships  arising 
from the replacement of an interest rate benchmark with 
an alternative benchmark rate.

 There is significant uncertainty over the timing of when 
the  replacements  for  IBORs  will  be  effective  and  what 
those replacements will be. We will actively monitor the 
IBOR reform and consider circumstances as we renew or 
enter into new financial instruments.

4.  NEW STANDARDS & 
INTERPRETATIONS   
NOT YET ADOPTED

New standards, interpretations, or amendments that have been 
issued, or are not yet effective, have not been further described 
or early adopted, where no material impact is expected on the 
Corporation's consolidated financial statements. 

The IASB has issued the following new standard and amend-
ments  to  existing  standards  that  will  become  effective  in  
future years.

 ·   Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  -  Disclosure  of  Accounting  Policies, 
requiring entities to disclose material, instead of signif-
icant, accounting policy information.

 ·   Amendments  to 

IAS  1,  Presentation  of  Financial 
Statements  -  Classification  of  Liabilities  as  Current  or 
Noncurrent,  clarifying  requirements  for  the  classifica-
tion of liabilities as non-current.

 ·   Amendments  to IAS 8, Accounting Policies - Changes in 
Accounting Estimates and Errors, clarifying the defini-
tion of "accounting policies" and "accounting estimates".

 ·   Amendments  to IAS 12, Deferred Tax related to Assets 
and  Liabilities  arising  from  a  Single  Transaction,  that 
clarify  how  companies  account  for  deferred  tax  on 
transactions  such  as  leases  and  decommissioning 
obligations.  The  amendments  are  effective  for  annual 
periods beginning on or after January 1, 2023. 

The Corporation has not adopted any standard, interpretation 
or amendment that has been issued but is not yet effective and 
no material impact is expected on the Corporation’s consol-
idated  financial  statements.  The  Corporation  will  continue 
to  assess  the  impacts,  if  any,  the  amendments  to  existing 
standards will have on our consolidated financial statements, 
but we currently do not expect any material impacts.

5.  CRITICAL ACCOUNTING 

ESTIMATES & JUDGMENTS

The preparation of the Corporation’s consolidated financial 
statements, in conformity with IFRS, requires management 
of  the  Corporation  to  make  estimates  and  assumptions 
that affect the reported amount of assets and liabilities and 
disclosures of contingent assets and liabilities at the date 
of  the  financial  statements  and  the  reported  amounts  of 
revenues and expenses during the reported period. Actual 
results could differ from those estimates.

The  estimates  and  associated  assumptions  are  based  on 
historical  experience  and  various  other  factors  that  are 
believed  to  be  reasonable  under  the  circumstances,  the 
results  of  which  form  the  basis  of  making  the  judgments 
about carrying values of assets and liabilities that are not 
readily apparent from other sources. These estimates and 
judgments have been applied in a manner consistent with 
prior periods.

  COVID-19 Risk & Geopolitical Stability

 The  ongoing  COVID-19  pandemic  has  caused  world 
governments  to  institute  travel  restrictions  both  in  and 
out  of  and  within  Canada  and  the  UK,  which  has  had, 
and  is  expected  to  continue  to  have  an  adverse  impact 
on the Corporation’s hospitality business. While govern-
ment-imposed  restrictions  eased  significantly  over 

55

2022 ANNUAL REPORT 
 
 
 
 
the  course  of  2022,  and  vaccination  rates  continued  to 
rise,  the  uncertainty  regarding  the  ongoing  COVID-19 
pandemic  remains  a  threat  to  the  continued  recovery 
in  the  Corporation’s  hospitality  business.  The  COVID-19 
pandemic  has  also  contributed  to  unusually  competi-
tive labour markets, causing inefficiencies in attracting, 
training and retaining employees. While the Corporation 
anticipates  labour  markets  will  stabilize,  the  timing 
remains uncertain.

 In addition to this, certain geopolitical events and other 
factors  have  resulted  in  rising  and  unstable  commodity 
costs for key inputs such as natural gas, electricity and 
diesel.  In  the  event  these  cost  increases  exceed  price 
increase mechanisms this could have an adverse effect 
on our business prospects and results of operations.

 The  Corporation’s  Credit  Facility  is  subject  to  floating 
interest rates and, therefore, is subject to fluctuations in 
interest rates which are beyond the Corporation’s control. 
Increases in interest rates, both domestically and inter-
nationally, could negatively affect the Corporation’s cost 
of financing its operations and investments.

 The  duration  and  full  financial  effects  of  the  COVID-19 
pandemic,  geopolitical  events  and  rising  interest  rates, 
continue  to  be  uncertain  at  this  time.  The  Corporation 
is  managing  ongoing  risks  through  the  Corporation’s 
business continuity plan and other mitigating measures. 
Any estimate of the length and severity of these develop-
ments is therefore subject to significant uncertainty. 

 Uncertainty  about  judgments,  estimates  and  assump-
tions  made  by  management  during  the  preparation  of 
the  Corporation’s  consolidated  financial  statements 
related  to  potential  impacts  of  the  COVID-19  pandemic, 
geopolitical events and rising interest rates on revenue, 
expenses,  assets,  liabilities,  and  note  disclosures  could 
result  in  a  material  adjustment  to  the  carrying  value  of 
the asset or liability affected.

 The following discusses the most significant accounting 
judgments  and  estimates  that  the  Corporation  has 
made  in  the  preparation  of  the  consolidated  financial 
statements:

AREAS OF SIGNIFICANT JUDGMENT 

  Recognition of Rebate Liabilities

 In applying its accounting policy for volume rebates, the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and  subjective  area  of  judgment  is  whether  a  contract 
will  generate  satisfactory  volume  to  achieve  minimum 

levels. Management considers all appropriate facts and 
circumstances  in  making  this  assessment  including 
historical experience, current volumetric run-rates, and 
expected future events.

Impairment of Goodwill & Non-Financial Assets

 Management reviews goodwill at least annually and other 
non-financial assets when there is any indication that the 
asset might be impaired. The assessment of impairment 
is  based  on  management’s  judgment  of  whether  there 
are  sufficient  internal  and  external  factors  that  would 
indicate that an asset is impaired.

  The Corporation applies judgment in: 

 ·

 ·

 assessing  the  likelihood  of  renewal  of  significant 
contracts included in the intangible assets described 
in Note 8,

 identifying  the  CGUs  to  which  intangible  assets 
should be allocated to, and the CGU or group of CGUs 
at which goodwill is monitored for internal manage-
ment purposes, and

 ·

 determining the appropriate comparable companies 
used in earnings multiple approach.

  Segment Identification

 When determining its reportable segments, the Corporation 
considers qualitative factors, such as operations that offer 
distinct  products  and  services  and  are  considered  to  be 
significant by the Chief Operating Decision Maker, identi-
fied  as  the  Chief  Executive  Officer.  Aggregation  occurs 
when  the  operating  segments  have  similar  economic 
characteristics and have similar (a) products and services; 
(b) geographic proximity; (c) type or class of customer for 
their products and services; (d) methods used to distribute 
their products or provide their services; and (e) nature of 
the regulatory environment, if applicable. 

  Lease Term

 In  determining  the  lease  term,  management  considers 
all  facts  and  circumstances  that  create  an  economic 
incentive to exercise an extension option, or not exercise 
a termination option. Extension options (or periods after 
termination options) are only included in the lease term 
if the lease is reasonably certain to be extended (or not 
terminated).  For  many  of  the  leases  the  cash  outflows 
associated  with  the  lease  extension  term  would  be 
material.  The  assessment  is  reviewed  if  a  significant 
event  or  a  significant  change  in  circumstances  occurs 
which  affects  this  assessment  and  that  is  within  the 
control of the lessee.

56

WE ARE DEPENDABLE. 
 
  
 
 
 
 
 
 
 
AREAS OF ESTIMATION UNCERTAINTY

Incremental Borrowing Rate

 In applying its accounting policy for leases management 
considers all appropriate facts and circumstances in the 
determination  the  lessee’s  incremental  borrowing  rate 
being used and these rates are reviewed and update on 
an annual basis.

 Amortization of Property, Plant & Equipment,  
& Intangible Assets 

 In  applying  its  accounting  policy  for  the  amortization  of 
property,  plant  and  equipment,  and  intangible  assets, 
management considers all appropriate facts and circum-
stances in the determination of the appropriate rates and 
methodology to allocate costs over their estimated useful 
lives, including historical experience, current volumetric 
run-rates, and expected future events. 

 During instances where indication of impairment exists, 
the recoverable amount of the asset is estimated in order 
to  determine  the  extent  of  the  impairment  loss.  Where 
it is not possible to estimate the recoverable amount of 
an individual asset, the Corporation estimates the recov-
erable amount of the cash generating unit to which the 
asset belongs. The recoverable value of CGUs require the 
use of estimates related to the future operating results 
and cash generating ability of the assets.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods.

6. LINEN IN SERVICE

  Linen in Service

($ Thousands of CDN dollars) 

 2022 

2021

 The  estimated  service  lives  of  linen  in  service  are 
reviewed at least annually and are updated if expectations 
change as a result of physical wear and tear, technical or 
commercial obsolescence and legal or other limits of use. 

  Provisions

Balance, beginning of year  
Additions  
Amortization charge  
Effect of movement  
in exchange rates  
Balance, end of year  

31,340 
31,946  
(31,337)  
(566)  

31,549
27,878
(27,921)
(166) 

31,383  

31,340

 The  Corporation’s  provision  includes  restructure  costs 
and  the  restoration  for  premises  of  its  leased  plants. 
The  Corporation  determines  restructure  costs  based 
off  employment  standards  and  legal  consultation.  For 
leased  plants,  a  provision  has  been  recognized  for  the 
present  value  of  the  estimated  expenditure  required  to 
remove any leasehold improvements and installed equip-
ment. Refer to Note 10 for more details about estimation 
for this provision.

Impairment of Goodwill & Non-Financial Assets

 Management reviews goodwill at least annually and other 
non-financial  assets  when  there  is  any  indication  that 
the  asset  might  be  impaired.  As  part  of  this  review  the 
Corporation  use  estimates  to  calculate  the  appropriate 
discount rate and growth rate which are used to estimate 
the recoverable value.

57

 
 
 
 
 
 
 
 
 
7. PROPERT Y, PL ANT & EQUIPMENT

($ Thousands of CDN dollars, 
except share and per share amounts) 

Laundry 
Land  Buildings  Equipment(1)  Equipment  Equipment 

Office  Delivery  Computer 
Equipment 

Leasehold  Spare
Improvements  Parts 

Total

Year Ended, December 31, 2021

Opening net book amount  
Additions(2)(3)(4)  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

4,062  
-  
-  
(23)  
4,039  

47,214  
16,849  
(5,702)  
(151)  
58,210  

108,973  
10,206  
(10,901)  
(216)  
108,062  

230  
115  
(122)  
(1)  
222  

9,435  
1,535  
(2,982)  
(84)  
7,904  

380  
176  
(258)  
-  
298  

46  
(3,660)  
(4)  

36,663   1,703   208,660
28,970
43  
(23,625)
-  
(479)
-  
33,045   1,746   213,526

At December 31, 2021

Cost  
Accumulated impairment losses  
Accumulated depreciation  
Net book amount  

4,039  
-  
-  
4,039  

78,464  
(207)  
(20,047)  
58,210  

199,337  
(2,113)  
(89,162)  
108,062  

1,220  
-  
(998)  
222  

17,738  
(5)  
(9,829)  
7,904  

3,404  
(14)  
(3,092)  
298  

60,188   1,746   366,136
-  
(2,339)
-  
(27,143)  
-   (150,271)
33,045   1,746   213,526

Year Ended, December 31, 2022

Opening net book amount  
Additions(2)(3)(4)  
Change in asset retirement obligation  
Disposals  
Transfers  
Assets classified as held for sale(5)  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

4,039  
-  
-  
-  
-  
(652)  
-  
(75)  
3,312  

58,210  
59  
-  
-  
-  
(44)  
(5,977)  
(530)  
51,718  

108,062  
10,357  
-  
(13)  
7  
-  
(10,876)  
(652)  
106,885  

222  
106  
-  
-  
(7)  
-  
(93)  
(8)  
220  

7,904  
8,477  
-  
(3,473)  
-  
-  
(3,076)  
(214)  
9,618  

298  
292  
-  
-  
-  
-  
(267)  
-  
323  

128  
(434)  
-  
-  
-  
(3,477)  
(16)  

33,045   1,746   213,526
19,538
119  
(434)
-  
(3,486)
-  
-
-  
(696)
-  
(23,766)
-  
(1,497)
(2)  
29,246   1,863   203,185

At December 31, 2022

Cost  
Accumulated impairment losses  
Accumulated depreciation  
Net book amount  

3,312  
-  
-  
3,312  

77,804  
(207)  
(25,879)  
51,718  

208,434  
(2,113)  
(99,436)  
106,885  

1,303  
-  

22,322  
(5)  
(1,083)   (12,699)  
9,618  

220  

3,688  
(14)  
(3,351)  
323  

59,873   1,863   378,599
-  
(2,339)
-  
(30,627)  
-   (173,075)
29,246   1,863   203,185

1    Included in laundry equipment are assets under development in the amount of $181 (2021 - $4,616). These assets are not available for service and accordingly are not presently being depreciated.

2 Total  property, plant and equipment additions are inclusive of amounts incurred in the period that are yet to be paid, with amounts remaining in accounts payable and accrued liabilities of $697 (2021 - $873).

3    Additions include amounts from the Canadian Division of $10,598 (2021 - $26,287) and from the UK Division of $8,940 (2021 - $2,683).

4    Includes ROUA additions from the Canadian Division of $1,691 (2021 - $16,135), comprised of buildings of $0 (2021 - $15,205) and vehicles of $1,691 (2021 - $930). From the UK Division, ROUA 
additions were $6,800 (2021 - $2,152), comprised of buildings of $0 (2021 - $1,594) and vehicles of $6,800 (2021 - $558). This has resulted in corresponding increases to the lease liabilities in 
the amount of $1,691 (2021 - $16,135) for the Canadian Division and $6,800 (2021 - $2,152) for the UK Division.

5    Assets classified as held for sale are comprised of land and a building in Cupar, Scotland. The asset is currently marketed for sale, and it is anticipated to be sold during fiscal 2023.

58

WE ARE DEPENDABLE. 
 
8. INTANGIBLE ASSETS

($ Thousands of CDN dollars, 
except share and per share amounts) 

Healthcare 
Relationships 

Hospitality 
Relationships 

Computer 
Software 

Brand 

Total

77  
-  
(39)  
-  
38  

19,200  
(19,162)  
38  

38  
-  
(36)  
-  
2  

19,200  
(19,198)  
2  

Year Ended, December 31, 2021

5,558  
-  
(3,181)  
(52)  
2,325  

-  
360  
(17)  
-  
343  

At December 31, 2021

22,859  
(20,534)  
2,325  

1,287  
(944)  
343  

Year Ended, December 31, 2022

2,325  
-  
(2,181)  
(144)  
-  

343  
88  
(85)  
-  
346  

At December 31, 2022

22,715  
(22,715)  
-  

1,375  
(1,029)  
346  

4,345  
-  
-  
(62)  
4,283  

4,283  
-  
4,283  

4,283  
-  
-  
(203)  
4,080  

4,080  
-  
4,080  

9,980
360
(3,237)
(114)
6,989

47,629
(40,640)
6,989

6,989
88
(2,302)
(347)
4,428

47,370
(42,942)
4,428

Opening net book amount  
Additions  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

Cost  
Accumulated amortization  
Net book amount  

Opening net book amount  
Additions  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

Cost  
Accumulated amortization  
Net book amount  

9.  G OOD WILL

Goodwill represents the excess of the acquisition-date fair value of consideration transferred over the fair value of the 
identifiable net assets acquired in a business combination. Goodwill is not amortized. Refer to Note 26 for the Corporation’s 
impairment testing disclosure.

Goodwill has been allocated to the following CGUs:

($ Thousands of CDN dollars, 
except share and per share amounts) 

Calgary 

Edmonton  Vancouver 2 

Vancouver 1 

Victoria 

Canadian 
Division 

UK
Division 

Total

Gross amount of goodwill  
Changes due to movement 
in exchange rates
Accumulated impairment  

8,082  
-  

4,346  
-  

-  

-  

3,413  
-  

-  

2,630  
-  

3,208  
-  

21,679  
-  

18,100  
153  

39,779
153 

-  

1,700  

1,700  

-  

1,700

Balance at January 1, 2022  

8,082  

4,346  

3,413  

2,630  

1,508  

19,979  

18,253  

38,232

Changes due to movement 
in exchange rates
Balance at December 31, 2022  

-  

-  

-  

-  

-  

-  

(864)  

(864) 

8,082  

4,346  

3,413  

2,630  

1,508  

19,979  

17,389  

37,368

59

2022 ANNUAL REPORT 
 
 
 
 
 
10.  PROVISIONS

The  Corporation's  provision  includes  a  current  provision 
of  $279  (2021  -  $703)  to  recognize  restructuring  costs, 
and a long-term provision of $2,382 (2021 - $2,811) that is 
comprised  of  lease  provisions  and  obligations  to  restore 
leased premises of its leased plants. 

Management  estimates  the  current  provision  based  on 
consultation from legal and current employment standards. 
Estimates of the long-term provision, is based off informa-
tion  from  previous  asset  retirement  obligations,  as  well 
as  plant  specific  factors.  Factors  that  could  impact  the 
estimated obligation are labour costs, the extent of removal 
work  required,  the  number  of  lease  extensions  exercised 
and the inflation rate. 

A long-term provision has been recognized for the present 
value  of  the  estimated  expenditure  required  to  settle  the 
lease provision and to remove leasehold improvements and 
installed equipment. The Corporation estimates the undis-
counted,  inflation  adjusted  cash  flows  required  to  settle 

these obligations at December 31, 2022 to be $3,203 (2021 
- $3,032). Management has estimated the present value of 
this  obligation  at  December  31,  2022  to  be  $2,382  (2021  - 
$2,811 ) using an inflation rate of 2.0% (2021 – 1.80%) and 
pre-tax weighted average risk-free interest rate of 3.30% to 
4.07% (2021 - 0.91% to 1.66%) dependent upon length of the 
lease term, which reflects current market assessments of 
the time value of money. These obligations are expected to 
be incurred over an estimated period from 2026 to 2039.

As  at  December  31,  2022,  if  actual  costs  were  to  differ  by 
10%  from  management's  estimate  the  obligation  would 
be  an  estimated  $266  (2021  -  $351)  higher  or  lower.  It  is 
possible  the  estimated  costs  could  change  and  changes 
to  these  estimates  could  have  a  significant  effect  on  the 
Corporation's consolidated financial statements. 

The  Corporation  recorded  the  following  provision  activity 
during the year:

($ Thousands of CDN dollars) 

Asset Retirement Obligations 

Restructuring Costs 

Other 

Total

Balance, beginning of year  
Charges against provisions  
Adjustments/settlement  
Changes due to movement in exchange rates  
Balance, end of year  

Current portion  
Non-current portion  

Balance, beginning of year  
Charges against provisions  
Adjustments/settlement  
Changes due to movement in exchange rates  
Balance, end of year  

Current portion  
Non-current portion  

For Year Ended, December 31, 2022

703  
-  
(424)  
-  
279  

279  
-  

For Year Ended, December 31, 2021

884  
-  
(181)  
-  
703  

703  
-  

2,811  
39  
(434)  
(34)  
2,382  

-  
2,382  

2,789  
57  
(26)  
(9)  
2,811  

-  
2,811  

-  
-  
-  
-  
-  

-  
-  

-  
-  
-  
-  
-  

-  
-  

3,514
39
(858)
(34)
2,661

279
2,382

3,673
57
(207)
(9)
3,514

703
2,811

60

WE ARE DEPENDABLE.11.  LONG-TERM DEBT

($ Thousands of CDN dollars) 

Prime Rate Loan (1)

At January 1, 2021  
Net repayment of debt  
Closing balance at December 31, 2021  

At January 1, 2022  
Net proceeds from debt  
Closing balance at December 31, 2022  

40,657
(2,684)
37,973

37,973
(7,193)
45,166

1   The  revolving credit facility is collateralized by a general security agreement, bears interest at 
prime or the applicable banker’s acceptance rate, plus an interest margin dependent on certain 
financial ratios, with a monthly repayment of interest only, maturing on July 31, 2026. The addi-
tional interest margin can range between 0.0% to 1.75% dependent upon the calculated Funded 
Debt  /  Credit  Facility  EBITDA  financial  ratio,  with  a  range  between  0  to  3.25x.  The  required 
calculated Funded Debt / Credit Facility EBITDA financial ratio is subject to change based off 
certain terms and conditions. As at December 31, 2022 the combined interest rate was 6.95% 
(December 31, 2021 – 2.70%).

On July 18, 2022, the Corporation completed an amendment 
to  its  existing  revolving  credit  facility,  which  extended  the 
agreement from July 31, 2024 to July 31, 2026.

Under the credit facility, the Corporation is required, among 
other conditions, to respect certain covenants on a consoli-
dated basis. The main covenants are in regard to its Funded 
Debt to Credit Facility EBITDA ratio and Total Fixed Charge 
Coverage ratio. Management reviews compliance with these 
covenants  on  a  quarterly  basis  in  conjunction  with  filing 
requirements  under  its  credit  facility.  All  covenants  have 
been met as at December 31, 2022 and December 31, 2021.

The  Corporation  has  a  revolving  credit  facility  of  up  to 
$100,000  plus  a  $25,000  accordion  of  which  $47,002  is 
utilized  (including  letters  of  credit  totaling  $1,836)  as  at 
December 31, 2022. Interest payments only are due during 
the term of the facility. 

Drawings under the revolving credit facility are available by 
way  of  Bankers’  Acceptances,  Canadian  prime  rate  loans, 
Libor of UK pounds based loans, letters of credit or standby 
letters  of  guarantee.  Drawings  under  the  revolving  credit 
facility  bear  interest  at  a  floating  rate,  plus  an  applicable 
margin based on certain financial performance ratios.

A general security agreement over all assets, a mortgage 
against all leasehold interests and real property, insurance 
policies  and  an  assignment  of  material  agreements  have 
been pledged as collateral. 

The  carrying  value  of  borrowings  approximate  their  fair 
value  as  the  debt  is  based  on  a  floating  rate,  the  interest 
rate risk has not changed, and the impact of discounting is 
not significant.

The Corporation has incurred no events of default under the 
terms of its credit facility agreement.

12. FINANCE EXPENSE

($ Thousands of CDN dollars) 

Interest on long-term debt  
Lease interest expense  
Accretion expense  
Other charges, net  

 2022 

1,757 
2,070  
39  
1,114  
4,980  

2021

818
2,144
57
430
3,449

61

2022 ANNUAL REPORT 
  
  
13. LEA SES

A) AMOUNTS RECOGNIZED IN THE BALANCE SHEET

The balance sheet reflects the following amounts relating to leases:

($ Thousands of CDN dollars, except share and per share amounts) 

 December 31, 2022 

December 31, 2021

Right-of-use assets 
Buildings 
Equipment  

Lease liabilities 
Buildings 
Equipment  
Total lease liabilities 
Less, current portion of lease liabilities  
Long term lease liabilities  

Additions to the right-of-use assets during the financial year
Buildings  
Equipment  

B) AMOUNTS RECOGNIZED IN THE STATEMENT OF EARNINGS

The statement of earnings reflects the following amounts relating to leases:

37,348 
9,429  
46,777  

43,992 
9,665  
53,657  
(9,615)  
44,042  

-  
8,491  
8,491  

42,632
7,731
50,363

48,865
8,074
56,939
(9,206)
47,733

16,799
1,488
18,287

($ Thousands of CDN dollars, except share and per share amounts) 

 December 31, 2022 

December 31, 2021

Depreciation charge of right-of-use assets 
Buildings 
Equipment  

Interest expense (included in finance expense)  
Expense relating to leases of low-value assets that are not shown  
above as short-term leases (included in administrative expenses)
The total cash outflow for leases  

4,913 
2,990  
7,903  

2,070 
26 

9,493 

4,620
2,903
7,523

2,144
26 

9,338

62

WE ARE DEPENDABLE.  
  
  
C) RECONCILIATION OF EXPECTED LEASE LIABILITIES

($ Thousands of CDN dollars, except share and per share amounts) 

 December 31, 2022 

December 31, 2021

Lease liabilities 
Balance at January 1,  
Right-of-use asset additions 
Right-of-use asset disposals 
Interest expense 
Cash payment of lease payments  
Effect of movement in exchange rates  
Total lease liabilities  

14. INCOME TAXES

56,939 
8,491 
(3,679) 
2,070 
(9,467) 
(697) 
53,657 

A reconciliation of the expected income tax expense to the actual income tax expense is as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Current tax:
Current tax expense on profits for the year 
Total current tax expense  

Deferred tax:
Origination and reversal of temporary differences  
Impact of substantively enacted rates and other  
Total deferred tax expense  

 2022 

1,441  
1,441  

144  
(47)  
97  

46,003
18,287
-
2,144
(9,312)
(183)
56,939

2021

3,662
3,662

150
(24)
126 

The tax on the Corporation’s earnings differs from the theoretical amount that would arise using the weighted average tax 
rate applicable to earnings of the consolidated entities as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Earnings before income taxes  
Non-taxable items  
Income subject to tax  

Income tax at statutory rate of 25.39% (2021 - 25.48%)  
Difference between Canadian and foreign tax rates  
Impact of substantively enacted rates and other  
Income tax expense  

 2022 

5,444  
(933)  
4,511  

1,146  
351  
41  
1,538  

2021

12,480
(1,878)
10,602

2,702
524
562
3,788 

63

2022 ANNUAL REPORTThe analysis of the deferred tax assets and deferred tax liabilities is as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Deferred tax assets:
Deferred tax asset to be recovered after more than 12 months  

Deferred tax liabilities:
Deferred tax liability to be recovered after more than 12 months  
Deferred tax liability to be recovered within 12 months  

Deferred tax liabilities, net  

 2022 

(16,904)  
(16,904)  

25,608  
5,450  
31,058  
14,154  

2021

(17,236)
(17,236)

26,010
5,326
31,336
14,100

The movement of deferred income tax assets and liabilities during the year, without taking into consideration the offsetting 
of balances within the same tax jurisdictions, is as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Lease Liabilities 

Provisions 

Offering Costs & Other 

Total

Deferred tax assets:
At January 1, 2021  
Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2021  

Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2022  

(10,825)  
(3,662)  
42  
(14,445)  

716  
154  
(13,575)  

(548)  
(11)  
-  
(559)  

57  
-  
(502)  

(1,477) 
(779) 
24 
(2,232) 

(683) 
88 
(2,827) 

(12,850)
(4,452)
66
(17,236)

90
242
(16,904)

($ Thousands of CDN dollars, except share and per share amounts) 

Linen in 
Service 

Property, Plant 
& Equipment 

Intangible Assets 
& Goodwill 

LTIP & 
Other 

Total

Deferred tax liabilities:
At January 1, 2021  
Charged (credited) to the statement of earnings 
Related to movements in exchange rates  
At December 31, 2021  

Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2022  

5,636  
(310)  
-  
5,326  

124  
-  
5,450  

19,496  
4,804  
(66)  
24,234  

311  
(198)  
24,347  

1,382  
86  
(24)  
1,444  

(428)  
(87)  
929 

334 
(2) 
- 
332 

- 
- 
332 

26,848
4,578
(90)
31,336

7
(285)
31,058 

The Company has $11,200 of UK trading loss carry-forwards the benefit of which has been reflected in these financial 
statements. For tax purposes, these losses are deductible against future UK profits. These losses do not expire.

64

WE ARE DEPENDABLE. 
 
 
15.  CONTINGENCIES & 
COMMITMENTS

A) CONTINGENCIES

The  Corporation  has  standby  letters  of  credit  issued  as 
part of normal business operations in the amount of $1,836 
(December 31, 2021 – $2,389) which will remain outstanding 
for an indefinite period of time.

Grievances  for  unspecified  damages  were  lodged  against 
the Corporation in relation to labor matters. The Corporation 
has  disclaimed  liability  and  is  defending  the  actions.  It  is 
not practical to estimate the potential effect of these griev-
ances, but legal advice indicates that it is not probable that 
a significant liability will arise.

B) COMMITMENTS

  Utility Commitments

 The Corporation was committed to estimated natural gas 
and  electricity  commitments  for  the  next  five  calendar 
years and thereafter as follows:

Utility commitments ($ Thousands of CDN dollars)

  Linen Purchase Commitments

 At  December  31,  2022,  the  Corporation  was  committed 
to linen expenditure obligations in the amount of $10,161 
(December 31, 2021 – $12,075) to be incurred within the  
next year.

  Property, Plant & Equipment Commitments

 At December 31, 2022, the Corporation was committed to 
capital  expenditure  obligations  in  the  amount  of  $2,341 
(December  31,  2021  –  $445)  to  be  incurred  within  the  
next year.

  Trust Funds on Deposit

 The Corporation maintains funds in trust for a customer 
to facilitate both parties in achieving their shared objec-
tives.  These funds are not available for the Corporation’s 
general operating activities and, as such, have not been 
recorded in the accompanying Consolidated Statements 
of  Financial  Position.  As  at  December  31,  2022,  the 
Corporation held trust funds on deposit in the amount of 
$964 (2022 – $814).

11,958
10,781
2,358
1,495
-
-
26,592

2023  
2024  
2025  
2026  
2027  
Subsequent  

16. SHARE CAPITAL

A) AUTHORIZED

The Corporation is authorized to issue an unlimited number of common shares and such number of shares of one class 
designated as preferred shares which number shall not exceed 1/3 of the common shares issued and outstanding from 
time to time.

B) ISSUED

($ Thousands of CDN dollars, except share and per share amounts) 

Balance, beginning of year 
Common shares issued under LTI  
Common shares forfeited under LTI  
Balance, end of year  

 2022 

10,719,778 
55,362 
(1,950) 
10,773,190  

2021

10,676,889
42,889
-
10,719,778

Unvested common shares held in trust for LTI 

 64,552  

78,632

65

2022 ANNUAL REPORT 
  
 
 
 
17. EARNINGS PER SHARE

A) BASIC

Basic earnings per share is calculated by dividing the net earnings attributable to equity holders of the Corporation by the 
weighted average number of ordinary shares in issue during the year.

($ Thousands of CDN dollars, except share and per share amounts) 

Net earnings 
Weighted average number of shares outstanding (thousands)  
Net earnings per share, basic  

 2022 

3,906 
10,658 
0.37  

2021

8,692
10,609
0.82

The basic net earnings per share calculation excludes the unvested Common shares held by the LTIP Account.

B) DILUTED

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares to assume conver-
sion of all dilutive potential ordinary shares.

($ Thousands of CDN dollars, except share and per share amounts) 

Basic weighted average shares for the year  
Dilutive effect of LTI shares  
Diluted weighted average shares for the year 

Net earnings 
Weighted average number of shares outstanding (thousands) 
Net earnings per share, diluted  

18. LONG-TERM INCENTIVE PL AN

 2022 

2021

10,657,742 
77,527 
 10,735,269  

10,608,539
77,648
10,686,187

3,906 
10,735  
0.36  

8,692
10,686
0.81

An account was formed to hold equity grants issued under the terms of the LTI on behalf of the participants (the “LTIP 
Account”) and under certain circumstances the Corporation may be the beneficiary of forfeited Common shares held by 
the LTIP Account. The Corporation has control over the LTIP Account as it is exposed, or has rights, to variable returns 
and has the ability to affect those returns through its power over the LTIP Account. Therefore, the Corporation has consol-
idated the LTIP Account. Compensation expense is recorded by the Corporation in the period earned. Dividends paid by 
the Corporation with respect to unvested Common shares held by the LTIP Account are paid to LTI participants. Unvested 
Common shares held by the LTIP Account are shown as a reduction of shareholders’ equity.

($ Thousands of CDN dollars) 

Balance, beginning of year  
Issued during year  
Forfeited during year  
Vested during year  
Balance, end of year  

 2022 
Unvested 

78,632  
37,172  
(1,950)  
(49,302)  
64,552  

2022 
Vested 

595,660  
18,190  
-  
49,302  
663,152  

2021 
Unvested 

79,423  
29,331  
-  
(30,122)  
78,632  

2021 
Vested

551,980
13,558
-
30,122
595,660

The cost of the 64,552 (2021 – 78,632) unvested Common shares held by the LTIP Account at December 31, 2022 was $0 (2021 - $0).

66

WE ARE DEPENDABLE. 
 
 
 
19. DIVIDENDS TO SHAREHOLDERS

During the year ended December 31, 2022, the Corporation declared total dividends to shareholders of $12,905 or $1.200 
per share (2021 - $12,846 or $1.200 per share).

The Corporation’s policy is to pay dividends to Shareholders of its available cash to the maximum extent possible consistent 
with good business practice considering requirements for capital expenditures, working capital, growth capital and other 
reserves  considered  advisable  by  the  Directors  of  the  Corporation.  All  such  dividends  are  discretionary.  Dividends  are 
declared payable each month to the Shareholders on the last business day of each month and are paid by the 15th day of 
the following month.

20.  NET CHANGE IN NON-CASH W ORKING CAPITAL ITEMS
Years Ended, December 31,

($ Thousands of CDN dollars, except share and per share amounts) 

Accounts receivable  
Linen in service  
Prepaid expenses and deposits  
Accounts payable and other liabilities(1)  
Income taxes payable / receivable  

 2022 

(1,248)  
(536)  
(2,037)  
1,713  
(3,513)  
(5,621)  

2021

(8,819)
(788)
(284)
4,841
(660)
5,710

1    Accounts payable and other liabilities, include the net change of accounts payable, accrued liabilities, net change in the current provision (note 10) related to restructure costs for 2022 - ($424) and in 
2021 - ($181), but exclude the net change in non-cash amounts related to the acquisition of property, plant and equipment that have been committed to and paid for during 2022 ($176) and 2021 $561.

21. FINANCIAL INSTRUMENTS

C) PRICE RISK

  Currency Risk

A) FAIR VALUE

The  Corporation’s  financial  instruments  at  December 
31,  2022  and  2021  consist  of  cash  and  cash  equivalents, 
accounts receivable, accounts payable and accrued liabili-
ties, lease liabilities, dividends payable to shareholders, and 
long term debt. The carrying value of accounts receivable, 
accounts  payable  and  accrued  liabilities,  lease  liabilities, 
and  dividends  payable  to  shareholders,  approximate  fair 
value due to the immediate or short-term maturity of these 
financial  instruments.  The  fair  value  of  the  Corporation's 
interest-bearing debt approximates the respective carrying 
amount due to the floating rate nature of the debt. 

B) FINANCIAL RISK MANAGEMENT

The  Corporation’s  activities  are  exposed  to  a  variety  of 
financial risks: price risk, credit risk and liquidity risk. The 
Corporation’s  overall  risk  management  program  focuses 
on  the  unpredictability  of  financial  and  economic  markets 
and  seeks  to  minimize  potential  adverse  effects  on  the 
Corporation’s  financial  performance.  Risk  management  is 
carried  out  by  financial  management  in  conjunction  with 
overall corporate governance.

 Foreign  currency  risk  arises  from  the  fluctuations  in 
foreign  exchange  rates  and  the  degree  of  volatility  of 
these rates relative to the Canadian dollar. 

 The  Corporation’s  operations  in  Canada  are  not  signifi-
cantly  exposed  to  foreign  currency  risk  as  all  revenues 
are received in Canadian dollars and minimal expenses 
are incurred in foreign currencies. 

 The  Corporation’s  operations  in  the  UK  transacts  in 
Sterling  pounds  £,  with  minimal  revenue  and  expenses 
that  are  incurred  in  other  foreign  currencies.  The 
Corporation is sensitive to foreign exchange risk arising 
from the translation of the financial statements of subsid-
iaries with a functional currency other than the Canadian 
dollar impacting other comprehensive income (loss). 

 For large capital expenditure commitments denominated 
in  a  foreign  currency,  the  Corporation  will  enter  into 
foreign exchange forward contracts if considered prudent 
to mitigate this risk. 

 Based on financial instrument balances as at December 
31,  2022,  a  strengthening  or  weakening  of  $0.01  of  the 
Canadian dollar to the U.S. dollar with all other variables 

67

2022 ANNUAL REPORT 
 
 
 
 
 
held  constant  could  have  a  favorable  or  unfavorable 
impact of approximately $1, respectively, on net earnings. 

 Based on financial instrument balances as at December 
31,  2022,  a  strengthening  or  weakening  of  $0.01  of  the 
Canadian dollar to the Sterling pounds £, with all other 
variables  held  constant  could  have  an  unfavorable  or 
favorable  impact  of  approximately  $93,  respectively,  on 
other comprehensive loss.

Interest Rate Risk

the  nature  of  the  customers,  which  are  primarily  publicly 
funded health care entities. The credit risk associated with 
cash and cash equivalents is minimized by ensuring these 
financial  assets  are  held  with  Canadian  chartered  banks 
and Standard Chartered Bank United Kingdom.

  Cash & Cash Equivalents

 While cash and cash equivalents are also subject to the 
impairment requirements of IFRS 9, there was no identi-
fied impairment.

 The Corporation is subject to interest rate risk as its credit 
facility  bears  interest  at  rates  that  depend  on  certain 
financial ratios of the Corporation and vary in accordance 
with market interest rates. Based on the credit facility at 
year end, the sensitivity to a 100 basis point movement in 
interest rates would result in an impact of $452 (2021 - 
$380) to net earnings.

  Other Price Risk

 The Corporation’s exposure to other price risk is limited 
since there are no significant financial instruments which 
fluctuate as a result of changes in market prices.

D) CREDIT RISK

The  Corporation  has  financial  assets  that  are  subject  to 
the expected credit loss model. The Corporation’s financial 
assets  that  are  exposed  to  credit  risk  consist  of  cash  and 
cash equivalents and accounts receivable. The Corporation, 
in the normal course of business, is exposed to credit risk 
from its customers.

Management believes that the risks associated with concen-
trations  of  credit  risk  with  respect  to  accounts  receivable 
are limited due to the generally short payment terms, and 

  Accounts Receivable

 The Corporation applies the IFRS 9 simplified approach to 
measuring expected credit losses which uses a lifetime 
expected  loss  allowance  for  all  trade  receivables  and 
contract assets. 

 To measure the expected credit losses, trade receivables 
have been grouped based on shared credit risk charac-
teristics and the days past due. The expected loss rates 
are based on the payment profiles of sales over a period 
of  60  months  before  December  31,  2022  or  January  1, 
2022 respectively and the corresponding historical credit 
losses experienced within this period. The historical loss 
rates are adjusted to reflect current and forward-looking 
information  on  macroeconomic  factors  affecting  the 
ability  of  the  customers  to  settle  the  receivables.  The 
Corporation  has  identified  the  GDP  and  the  unemploy-
ment rate of the countries in which it provides  services 
to be the most relevant factors, and accordingly adjusts 
the  historical  loss  rates  based  on  expected  changes  in  
these factors. 

 On that basis, the loss allowance as at December 31, 2022 
and 2021 was determined as follows for trade receivables:

($ Thousands of CDN dollars, except share and per share amounts) 

December 31, 2022 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

December 31, 2021 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

 Gross 

Allowance 

27,986  
8,145 
1,324  
450  
37,905  

-  
-  
-  
144  
144  

 Gross 

Allowance 

24,132  
10,419 
1,322  
1,117  
36,990  

-  
-  
-  
143  
143  

Net

27,986
8,145
1,324
306
37,761

Net

24,132
10,419
1,322
974
36,847

68

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
While the Corporation evaluates a customer’s credit worthiness before credit is extended, provisions for potential credit 
losses are also maintained. The change in allowance for doubtful accounts was as follows:

($ Thousands of CDN dollars, except share and per share amounts) 

Opening loss allowance at January 1,  
Adjustments made during the year  
Recoveries (Write-offs)  
Effect of movements in exchange rates  
Balance, end of year  

E) LIQUIDITY RISK

Years Ended, December 31,

 2022 

2021

143  
(10)  
11  
-  
144  

267
(87)
(35)
(2)
143

The Corporation’s accounts payable, dividend payable and other liabilities are due within one year.

Payments due under contractual obligations on an undiscounted basis for the next five years and thereafter are as follows:

($ Thousands of CDN dollars) 

Total 

2023 

Payments Due by Year
2024 to 2025 

2026 to 2027 

Subsequent

Long-term debt  
Lease liabilities  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

45,166  
61,172  
26,592  
10,161  
2,341  

-  
10,236  
11,958  
10,161  
2,341  

-  
17,188  
13,139  
-  
-  

45,166  
12,799  
1,495  
-  
-  

-
20,949
-
-
-

The Corporation has a credit facility with a maturity date of 
July 31, 2026 (Note 11). The degree to which the Corporation 
is  leveraged  may  reduce  its  ability  to  obtain  additional 
financing  for  working  capital  and  to  finance  investments 
to maintain and grow the current levels of cash flows from 
operations.  The  Corporation  may  be  unable  to  extend  the 
maturity date of the credit facility.

The Corporation’s capital structure includes working capital, 
a committed revolving credit facility and share capital.  The 
Corporation continuously monitors actual and forecast cash 
flows and monitors the availability on our committed credit 
facility to ensure sufficient liquidity is available.

To  reduce  liquidity  risk,  management  has  historically 
renewed  the  terms  of  the  credit  facility  in  advance  of  its 
maturity dates and the Corporation has maintained financial 
ratios that management believes are conservative compared 
to  financial  covenants  applicable  to  the  credit  facility.  A 
significant portion of the available facility remains undrawn.

Management measures liquidity risk through comparisons 
of current financial ratios with financial covenants contained 
in the credit facility.

22. CAPITAL MANAGEMENT

The  Corporation’s  primary  objectives  when  managing  its 
capital structure are as follows:

 ·   maintain financial flexibility and availability of capital in 
order  to  meet  financial  obligations,  provide  dividends, 
execute  growth  plans,  and  to  continue  growth  through 
business acquisitions;

 ·   manage  the  Corporation’s  activities  in  a  responsible 
way in order to provide an adequate return for its share-
holders,  while  taking  a  conservative  approach  towards 
financial leverage and management of financial risk; and

 ·   comply  with  financial  covenants  required  under  the 

credit facility.

The Corporation pays a dividend which reduces its ability to 
internally finance growth and expansion. However, the avail-
ability of the Corporation’s revolving line of credit provides 
sufficient access to capital to allow K-Bro to take advantage 
of acquisition opportunities. The merits of the dividend are 
periodically evaluated by the Board.

69

2022 ANNUAL REPORT 
The Corporation monitors its capital structure and financing 
requirements  using  non-GAAP  financial  metrics  required 
under  its  Credit  Facility  debt  covenants,  consisting  of 
Funded Debt to Credit Facility EBITDA ratio and Total Fixed 
Charge  Coverage  ratio.  The  Funded  Debt,  Credit  Facility 
EBITDA,  and  Total  Fixed  Charge  Coverage  are  defined 
under the terms of the Credit Facility (see Note 11) and do 
not have any standardized meaning prescribed under IFRS.  

It is therefore unlikely to be comparable to similar measures 
presented  by  other  companies.  Debt  covenant  restrictions 
will  vary  due  to  the  timing  of  Material  Transactions  as 
defined under the terms of the Credit Facility.

The Corporation's capital structure is comprised of borrow-
ings under its credit facility, shareholders' equity, less cash 
and cash equivalents.

Years Ended, December 31,

 2022 

45,166  
1,836  
176,542  
223,544  

(2,636)  
220,908  

2021

37,973
2,389
186,401
226,763

(1,110)
225,653

During  2022  and  2021,  remuneration  to  directors  and  key 
management personnel was as follows:

($ Thousands of CDN dollars) 

 2022 

2021

Years Ended, December 31,

Salaries and retainer fees  
Short-term bonus incentives  
Post-employment benefits  
Share-based payments  

1,802 
1,007  
63  
1,399  
4,271  

1,872
993
64
1,521
4,450 

The  Corporation  incurred  expenses  in  the  normal  course 
of  business  for  advisory  consulting  services  provided  by 
a  Director.  The  amounts  charged  are  recorded  at  their 
exchange amounts and are subject to normal trade terms. 
For  the  Years  ended  December  31,  2022,  the  Corporation 
incurred such fees totaling $72 (2021– $138).

($ Thousands of CDN dollars, except share and per share amounts) 

Long-term debt, including current portion  
Issued and outstanding letters of credit  
Shareholders’ equity  

Less: Cash and cash equivalents  

The Corporation’s financing strategy is to maintain a flexible 
structure  consistent  with  the  objectives  stated  above,  to 
respond adequately to changes in economic conditions and 
to allow growth organically and through business acquisi-
tions. In order to maintain and adjust its capital structure, 
the  Corporation  may  issue  new  shares  in  the  market, 
contract bank loans and negotiate new credit facilities.

23.  REL ATED PART Y 
TRANSACTIONS

The Corporation transacts with key individuals from manage-
ment and with the Board who have authority and responsibility 
to  plan,  direct  and  control  the  activities  of  the  Corporation. 
The nature of these dealings were in the form of payments 
for services rendered in their capacity as Directors (retainers 
and meeting fees, including share-based payments) and as 
employees of the Corporation (salaries, benefits, short-term 
bonuses and share-based payments).

Key  management  personnel  are  defined  as  the  executive 
officers of the Corporation including the President and Chief 
Executive  Officer,  Senior  Vice-President,  Chief  Financial 
Officer and one employee acting in the capacity of Managing 
Director, UK.

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WE ARE DEPENDABLE.  
 
  
24. EXPENSES BY NATURE

($ Thousands of CDN dollars) 

 2022 

2021

Years Ended, December 31,

Wages and benefits  
Linen  
Utilities  
Delivery  
Materials and supplies  
Occupancy costs  
Repairs and maintenance  
Other expenses  

130,971 
31,337  
23,754  
23,050  
13,522  
4,727  
10,419  
2,351  
240,131  

100,617
27,921
13,547
14,564
10,782
4,052
7,695
2,023
181,201

During the year ended December 31, 2022, wages and benefits 
reflected in the table above includes an offset of government 
grants recognized in the year of $0 (2021 - $3,746).

25.  SEGMENTED INFORMATION

The  Chief  Executive  Officer  (“CEO”)  is  the  Corporation’s 
chief operating decision-maker. The Chief Executive Officer 
examines  the  Corporation’s  performance  and  allocation  of 
resources both from geographic perspective and service type, 
and has identified two reportable segments of its business:

  1.  Canadian division - provides laundry and linen services 
to the healthcare and hospitality sectors through nine 
operating  divisions  located  in  Vancouver,  Victoria, 
Calgary,  Edmonton,  Regina,  Toronto,  Montréal,  and 
Québec  City.  Management  has  assessed  that  the 
services  offered  and  the  economic  characteristics 
associated with these divisions are similar, and there-
fore  they  have  been  aggregated  into  one  reportable 
segment which operates exclusively in Canada. 

  2.  UK  division  -  provides  laundry  and  linen  services 
primarily  to  the  hospitality  sector,  with  other  sectors 
including healthcare, manufacturing and pharmaceu-
tical,  through  five  sites  which  are  located  in  Cupar, 
Perth, Newcastle, Livingston and Coatbridge.

The aggregation assessment requires significant judgment 
by management. Economic indicators used by management 
to assess the economic characteristics are the gross margin 
and the growth rate of each division.

The CEO primarily uses a measure of EBITDA to assess the 
performance  of  the  operating  segments.  In  addition,  the 
CEO also receives information about the segments’ revenue 
and assets on a monthly basis.

SEGMENT REVENUE

The Corporation disaggregates revenue from contracts with 
customers  by  geographic  location  and  customer-type  for 
each of our segments, as we believe it best depicts how the 
nature, amount, timing and uncertainty of our revenue and 
cash flows are affected by economic factors.

Sales between segments are carried out at arm’s length and 
are eliminated on consolidation. The revenue from external 
parties is measured in the same manner as in the consoli-
dated statements of earnings & comprehensive income.

In Edmonton and Calgary, the Corporation is the significant 
supplier  of  laundry  and  linen  services  to  the  entity  which 
manages all major healthcare facilities in the region and is 
contractually committed to July 31, 2032. In Vancouver the 
major customer is contractually committed to March 1, 2027, 
and  in  Saskatchewan  the  major  customer  is  contractually 
committed to June 1, 2031. For the year ended December 
31, 2022, from these three major customers the Corporation 
has recorded revenue of $130,360 (2021 – $116,865), repre-
senting 47.1% (2021 – 52.2%) of total revenue.

($ Thousands of CDN dollars) 

 2022 

2021

Healthcare  
Hospitality  
Canadian division  

Healthcare  
Hospitality  
UK division  

167,239  
44,796  
212,035  

6,167  
58,421  
64,588  

60.4%  
16.2%  
76.6%  

2.3%  
21.1%  
23.4%  

159,938  
23,135  
183,073  

6,613  
34,306  
40,919  

71.4%
10.3%
81.7%

3.0%
15.3%
18.3%

Total segment revenue  

276,623  

100.0%  

223,992  

100.0%

71

2022 ANNUAL REPORT 
Segment Net Earnings & EBITDA

Segment net earnings and EBITDA are calculated consistent with the presentation in the financial statements. The net earnings 
and EBITDA is allocated based on the operations of the segment, and where the earnings and costs are generated from.

($ Thousands of CDN dollars, except share and per share amounts) 

  Canadian Division 

UK Division 

Total

2022 
Net earnings (loss)  
EBITDA  

2021
Net earnings (loss)  
EBITDA  

6,042  
32,365  

(2,136)  
4,127  

  Canadian Division 

UK Division 

13,604  
39,678  

(4,912)  
3,113  

3,906
36,492

Total

8,692
42,791

The Canadian division net earnings includes non-cash employee share based compensation expense of $1,788 (2021 – $1,848).

Segment Assets

Segment assets are measured in the same way as in the financial statements. These assets are allocated based on the 
operations of the segment and the physical location of the asset. 

The Corporation’s cash and cash equivalents are not considered to be segment assets but are managed by the treasury function.

($ Thousands of CDN dollars, except share and per share amounts)

At December 31, 2022 

Canadian Division 

UK Division 

Total assets  
Other:
Cash and cash equivalents 
Total segment assets  

249,604  

(27) 
249,577  

76,156  

(2,609) 
73,547  

At December 31, 2021 

Canadian Division 

UK Division 

Total assets 
Other:
Cash and cash equivalents 
Total segment assets  

254,225  

- 
254,225  

78,294  

(1,110) 
77,184  

Total

325,760

(2,636)
323,124

Total

332,519

(1,110)
331,409

72

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
Segment Liabilities

Segment liabilities are measured in the same way as in the financial statements. These liabilities are allocated based on 
the operations of the segment. The Corporation’s borrowings are not considered to be segment liabilities but are managed 
by the treasury function.

($ Thousands of CDN dollars except share and per share amounts)

At December 31, 2022 

Total liabilities  
Other:
Long-term debt (note 11) 
Total segment liabilities  

At December 31, 2021 

Total liabilities 
Other:
Long-term debt (note 11) 
Total segment liabilities  

 Canadian Division 

UK Division 

127,038  

(45,166) 
81,872  

22,180  

- 
22,180  

 Canadian Division 

UK Division 

123,109  

(37,973) 
85,136  

23,009  

- 
23,009  

Total

149,218

(45,166)
104,052

Total

146,118

(37,973)
108,145

26. IMPAIRMENT OF ASSETS
i)  The  Corporation  performed  its  annual  assessment  for 
goodwill impairment for the Canadian division and for the 
UK division as at December 31, 2022 and December 31, 
2021 in accordance with its policy described in Note 2(k) 
and  Note  2(h).  The  Corporation  also  performed  impair-
ment assessments for CGUs where there could be a risk 
of  impairment  due  to  the  presence  of  potential  impair-
ment indicators at the CGU level.

 For  both  periods,  the  recoverable  amount  for  the  CGUs 
was assessed using an earnings multiple approach. If the 
result of the earnings multiple approach indicated a higher 
level of sensitivity a probability weighted discounted cash 
flow  approach  was  performed.  The  Corporation  refer-
ences Board approved budgets and cash flow forecasts, 
trailing  twelve-month  EBITDA,  implied  multiples  and 
discount rates in the valuation calculations. 

  Earnings multiple approach (FVLCD)

 The  assumptions  used  are  based  on  the  Corporation’s 
board  approved  budgets,  cash  flow  forecasts,  trailing 
twelve-month EBITDA and the implied multiples. For both 
fiscal  years,  cash  flows  were  projected  based  on  actual 
results  for  the  fiscal  year  tested  as  well  as  business 
forecasts  for  the  immediate  fiscal  year  following  the 
testing period and then extrapolated for revenue growth 
and  expected  changes  in  the  general  economy  and 
specific markets within which the CGU operates. 

 The implied multiple is calculated by utilizing the average 
multiples of comparable public companies. The Corporation 
used an implied average forward multiple of 10.60 (2021 
-  10.80)  to  calculate  the  recoverable  amounts.  Where 
a  CGU  has  sufficient  headroom  a  probability  weighted 
discounted cash flow approach was not performed. 

 Where a CGU shows sensitivity to the earnings multiple 
approach,  particularly  those  CGUS  with  a  strong  hospi-
tality base, higher uncertainty as a result of COVID-19 or 
higher  uncertainty  due  to  geopolitical  events  or  unusu-
ally  competitive  labour  markets,  a  secondary  test  in 
performed  based  on  a  probability-weighted  discounted 
cash flow approach. 

  Probability weighted discounted cash flow (VIU)

 The recoverable amounts are determined using the value-
in-use  (“VIU”)  approach  which  considers  the  probability 
weighted  discounted  future  cash  flows  specific  to  each 
CGU tested. 

 The  assumptions  used  are  based  on  the  Corporation’s 
board  approved  budgets,  cash  flow  forecasts,  trailing 
twelve-month  EBITDA,  the  pre-tax  discount  rate  and 
terminal  value  growth  rate.  For  both  fiscal  years,  cash 
flows  were  projected  based  on  actual  results  for  the 
fiscal  year  tested  as  well  as  business  forecasts  for  the 
immediate  fiscal  year  following  the  testing  period  and 
then  extrapolated  for  revenue  growth  and  expected 
changes  in  the  general  economy  and  specific  market 
within which the CGU operates. 

73

2022 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 The discounted cash flows consider the specifics environment within which each of the CGUs operate. Estimating the 
specific cash flows requires judgments on both past and future performance as well as overall market expectations. The 
calculation of the recoverable amount using the discounted cash flow was based on the following key assumptions:

Testing Methodology 
December 31, 2022 

Pre-tax Discount Rate 
December 31, 2022 

Terminal Value Growth Rate

December 31, 2022 

December 31, 2021

Calgary  
Edmonton 
Vancouver 2* 
Vancouver 1 
Victoria* 
UK 

FVLCD 
FVLCD 
FVLCD 
FVLCD 
FVLCD 
VIU 

n/a  
n/a 
n/a 
n/a 
n/a 
15.4% 

n/a  
n/a 
n/a 
n/a 
n/a 
2.0% 

n/a
n/a
2.0%
n/a
2.0%
2.0%

*    For the year ended December 31, 2021, these CGUs were tested using the VIU methodology.

 For  the  December  31,  2022  impairment  test,  manage-
ment’s  probability  weighted  approach  was  evaluated 
based on an equally weighted probability of a continued 
one-year  downturn  in  sales  to  the  worst  case  scenario 
of a two year downturn in sales. The scenarios estimated 
a  decline  of  8%  to  12  %  for  2023,  7%  for  2024  with 
sales  returning  to  normalized  levels  thereafter  with 
sales  growth  estimates  used  2%.  These  represent  the 
Corporation’s  best  estimate  of  cash  flows  over  the 
forecast period.

 For  the  December  31,  2021  impairment  test,  manage-
ment’s  probability  weighted  approach  was  evaluated 
based on an equally weighted probability of a continued 
one year downturn in sales to the worst case scenario of 
a two year downturn in sales. The scenarios estimated a 
decline of 5% to 25% for 2022, and 0% to 10% for 2023, 
with sales returning to normalized levels thereafter with 
sales growth estimates used 2%. 

 The  terminal  value  growth  rate  is  based  on  manage-
ment's  best  estimate  of  the  long-term  growth  rate  for 
its  CGUs  after  the  forecast  period,  considering  historic 
performance and future economic forecasts.

 Based  on  testing  performed  at  December  31,  2022  and 
December 31, 2021 no impairment was determined to exist. 

ii) Recoverable Amount

 The  recoverable  amount  of  each  CGU  is  sensitive  to 
changes  in  the  market  conditions  which  could  result  in 
material changes. The Corporation does not believe there 
is a reasonable change in the key assumptions that would 
cause the recoverable amount of any CGU to break even 
or have an impairment. The table below shows the sensi-
tivity of key assumptions to a reasonable change.

Recoverable Amount 

Change in Pre-tax Discount 
Rate Increase of 1% 

Change in Terminal Value
Growth Rate Decrease of 1%

December 31, 2022 

December 31, 2021 

December 31, 2022 

December 31, 2021 

December 31, 2022 

December 31, 2021

Calgary  
Edmonton 
Vancouver 2* 
Vancouver 1 
Victoria* 
UK 

n/a 
n/a 
n/a 
n/a 
n/a 
£50,261 

n/a  
n/a 
$31,176 
n/a 
$8,290 
£53,083 

n/a  
n/a 
n/a 
n/a 
n/a 
-£4,201 

n/a  
n/a  
-$3,152  
n/a  
-$770  
-£4,915  

n/a  
n/a  
n/a  
n/a  
n/a  
-£4,458  

n/a
n/a
-$2,818
n/a
-$834
-£4,988

*    For the year ended December 31, 2021, these CGUs were tested using the VIU methodology.

74

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
27. G OVERNMENT GRANTS

The  Corporation  received  government  assistance  for  both 
their Canadian and UK division, under the following govern-
ment programs:

CANADIAN DIVISION

 ·   The  Canada  Emergency  Wage  Subsidy 

(“CEWS”) 
program was introduced by the Government of Canada 
on March 27, 2020, reimbursing eligible employers who 
have  experienced  the  required  reduction  in  revenue 
for  a  portion  of  salaries  paid  out  to  employees  during 
the  pandemic.  During  the  year  ended  December  31, 
2022,  the  Corporation  submitted  claims  of  $0.0  (2021 
-  $921.0)  under  the  CEWS  program,  with  $0.0  (2021  - 
$0.0)  outstanding  in  receivables  on  the  Corporation’s 
Consolidated  Statements  of 
financial  position  at 
December 31, 2022. 

 ·   During 2020, the Corporation received $2,788 of linen in 
service from the Ontario Ministry of Health in exchange 
for  a  contractual  commitment  to  provide  a  deferred 
linen service credit of $1,665 to various Ontario hospitals 
allocated over the useful life of the linen. The difference 
between  the  fair  value  of  linen  in  service  received  and 
the linen service credit is considered to be government 
assistance related to an asset that has been recorded as 
a reduction in the value of the linens and will recognized 
as a reduction of the linen amortization charge over the 
life  of  the  linens  in  service.  The  deferred  linen  service 
credit  of  $0  (2021  -  $810)  is  reflected  as  a  contract 
liability  on  the  Corporation’s  Consolidated  Statements 
of financial position at December 31, 2022.

UK DIVISION

 ·   The  Coronavirus  Job  Retention  Scheme  (“CJRS”)  was 
introduced by the UK government on March 20, 2020 and 
provides eligible employers the ability to access support 
to  continue  paying  part  of  their  employees'  salary  for 
those  employees  that  would  otherwise  have  been  laid 
off during the crisis. During the year ended December 
31, 2022, the Corporation submitted claims of £0.0 ($0.0) 
(2021  -  £1,627  ($2,826))  under  the  CJRS  program  with 
£0.0 ($0.0) (2021 - £0.0 ($0.0)) outstanding in receivables 
on the Corporation’s Consolidated Statements of finan-
cial position at December 31, 2022. 

In accordance with IAS 20 Accounting for Government Grants 
and Disclosure of Government Assistance, the government 
grants have been recognized on the Corporation’s consol-
idated  statements.  During  the  Years  ended  December  31, 
2022, $0 (2021 - $3,746) of government grants were offset to 
operating expenses which includes, wages and benefits of 
$0 (2021 - $2,633), delivery of $0 (2021 - $864), and corpo-
rate costs of $0 (2021 - $249).

During  the  year  ended  December  31,  2022,  $810  (2021  – 
$855)  of  the  deferred  linen  service  credit  was  recognized 
in revenue such that the closing balance of $0 (2021 - $810) 
is  reflected  as  a  contract  liability  on  the  Corporation’s 
Consolidated Statements of financial position at December 
31, 2022.

28. SUBSEQUENT EVENTS

A) DIVIDENDS

The  Corporation’s  Board  of  Directors  declared  an  eligible 
dividend  of  $0.10  per  Common  share  of  the  Corporation 
payable  on  each  of  February  15,  March  15,  and  April  14, 
2023 to Shareholders of record on January 31, February 28, 
and March 31, 2023, respectively.

A) BUSINESS ACQUISITION

The March 2, 2023, the Corporation announced the closing 
of a share purchase agreement to acquire all the assets of 
a private laundry and linen services company incorporated 
in  Canada  and  operating  in  Quebec  City,  Quebec  for  total 
consideration of $11,500 and a potential earnout of $1,900. 
The  acquisition  will  be  accounted  for  using  the  acquisi-
tion  method,  whereby  the  purchase  consideration  will  be 
allocated  to  the  net  assets  acquired.  Paranet  is  a  private 
laundry  and  linen  services  company  for  the  Quebec  City 
healthcare and hospitality markets. The purchase price will 
be satisfied by drawing down on the Corporation’s revolving 
credit  facility.  At  the  time  the  financial  statements  were 
authorized for issue, and due to the timing of the acquisi-
tion, the Corporation has not yet completed the accounting 
for the acquisition of Paranet.

75

2022 ANNUAL REPORTCORPORATE
I N F O R M AT I O N

BOARD OF DIRECTORS

ELISE REES
Audit Committee Chair 
FCA, FCPA, ICD.D. 

MATTHEW HILLS, MBA 

STEVEN MATYAS, BSC 
Compensation  
Committee Chair 

LINDA MCCURDY, MBA 
President & CEO 
K-Bro Linen Systems Inc.

MICHAEL PERCY, PHD 
Board Chair  

EXECUTIVE OFFICERS

LINDA MCCURDY, MBA 
President & CEO

SEAN CURTIS  
Senior VP & COO

KRISTIE PLAQUIN, CPA, CA 
Chief Financial Officer

TRANSFER AGENT  
& REGISTRAR 
TSX Trust Company 
Calgary, Alberta

AUDITORS 
Pricewaterhouse 
Coopers LLP 
Edmonton, Alberta

LEGAL COUNSEL 
Stikeman Elliott 
Toronto, Ontario 

PRINCIPAL BANK 
TD Bank 
Edmonton, Alberta

STOCK EXCHANGE 
LISTING 
TSX: KBL

CANADA LOCATIONS

CORPORATE OFFICE 
P  780 453 5218 
F  780 455 6676  
14903 - 137 Ave 
Edmonton, AB T5V 1R9

VANCOUVER 1 
KEVIN STEPHENSON
General Manager 

P  604 420 2203 
F  604 420 2313 
#401 - 8340  
Fraser Reach Court,  
Burnaby, BC V3N 0G2

CALGARY 
JEFF GANNON 
General Manager  

P  403 724 9001 
F  403 720 2959 
6969 – 55 St SE 
Calgary, AB T2C 4Y9

REGINA 
BARB LEWIS 
General Manager  

P  06 757 5276 
F  306 757 5280 
730 Dethridge Bay 
Regina, SK S4N 6H9

MONTRÉAL 
P  450 378 3187 
F  450 378 8245  
599, Rue Simonds  
Sud Granby, QC J2J 1C1

VICTORIA 
ANDREW MACKEEN 
General Manager  

P  250 474 5699 
F  250 474 5680 
861 Van Isle Way 
Victoria, BC V9B 5R8

VANCOUVER 2 
RYO UTAHARA 
General Manager  

P  604 681 3291 
F  604 685 1458  
8035 Enterprise Street 
Burnaby, BC V5A 1V5

EDMONTON 
TREVOR RYE 
General Manager  

P  780 451 3131 
F  780 452 2838  
15223 – 121 A Ave 
Edmonton, AB T5V 1N1

TORONTO 
JAMES EWART 
General Manager  

QUÉBEC 
DIMITRI HAMM 
Directeur Général  

P  416 233 5555 
F  416 233 4434  
6045 Freemont Blvd 
Mississauga, ON L5R 4J3

P  418 661 6163 
F  418 661 4000  
367 Boulevard DesChutes,  
Québec City, QC G1E 3G1

UK LOCATIONS

HEAD OFFICE 
P  01334654033 
Edenfields,  
Cupar Trading Estate  
Cupar, Fife, KY154SX

CUPAR 
JOE MCDONAGH 
General Manager

P  01334655220 
Prestonhall Industrial 
Estate, Cupar, Fife,  
KY154RD

PERTH 
KELLY FOX  
General Manager 
P  01738210106 
Inveralmond Industrial 
Estate, Ruthvenfield 
Avenue, Perth, PH13UF 

LIVINGSTON 
ALAN JOHNSTON  
General Manager  

P  01506426816  
2 Gregory Road, Kirkton 
Campus, Livingston, 
EH547DR

COATBRIDGE 
AMY LIDDELL  
General Manager 
P  01236449010  
18 Palacraig Street, 
Coatbridge, ML54RY

NEWCASTLE 
STEVE BRUMBILL  
General Manager 

P  01916053106  
Unit L4, Intersect 19,  
High Flatworth, Tyne 
Tunnel Industrial Estate, 
North Shields, NE297UT

INQUIRIES@K-BROLINEN.COM

76

WE ARE DEPENDABLE. 
 
K-BROLINEN.COM