Quarterlytics / Industrials / Personal Products & Services / K-Bro Linen / FY2017 Annual Report

K-Bro Linen
Annual Report 2017

KBL · TSX Industrials
Claim this profile
Ticker KBL
Exchange TSX
Sector Industrials
Industry Personal Products & Services
Employees 1001-5000
← All annual reports
FY2017 Annual Report · K-Bro Linen
Loading PDF…
201 7

A N N U A L  
R E P O R T

TA B L E   O F   C O N T E N T S

P R E S I D E N T ’ S   M E S S A G E 

C H A I R M A N ’ S   M E S S A G E 

O F F I C E R S   &   D I R E C TO R S 

F I N A N C I A L   H I G H L I G H T S 

M A N A G E M E N T ’ S   D I S C U S S I O N   &   A N A L Y S I S 

C O N S O L I D AT E D   F I N A N C I A L   S TAT E M E N T S 

2

4

5

7

1 3

4 3

“ W E   W I L L   C O N T I N U E 
T O   P U R S U E   P R O F I TA B L E 
G R O W T H   D O M E S T I C A L L Y 
A N D   I N T E R N AT I O N A L L Y ,   
&   I   A M   E X C I T E D   A B O U T 
O U R   O P P O R T U N I T I E S   I N 
2 0 1 8   A N D   B E Y O N D .”

P R E S I D E N T ’ S   M E S S A G E
2017 WAS A YEAR UNLIKE ANY OTHER IN OUR HISTORY. THE YEAR ENDED 
WITH K-BRO HAVING MORE PATHS TO PROFITABLE GROWTH THAN AT ANY 
TIME IN OUR HISTORY, AND WE BELIEVE THAT WE ARE WELL POSITIONED  
FOR GROWTH ACROSS OUR DIFFERENT MARKETS.

KEY ACHIEVEMENT INCLUDED: 

•  Our acquisition of Fishers in November for $58 million 

•  Revenue  and  Adjusted  EBITDA  were  $171  million  and 

(£35  million).  Fishers  is  a  leading  UK  linen  services 

$26.8  million  respectively,  representing  changes  from 

company  with  six  plants  and  one  depot  in  Scotland 

2016  of  7.2%  and  -4.7%  respectively.  We  have 

and  the  North  East  of  England.  We  believe  the 

commented on 2017 and 2018 margins in past filings, 

acquisition  was  well-priced  and  provides  a  platform 

and  noted  in  our  2016  Annual  Report  that  “…we  will 

for further growth opportunities in the UK and Europe. 

also incur transition and other one-time costs related 

The  Fishers  acquisition 

is  K-Bro’s  first  growth 

to  positioning  our  Company  for  years  of  new  growth 

opportunity outside of Canada.

opportunities”.  We  have  communicated  in  our  filings 

that we expect a return to historical margins in 2019.

•  We  opened  our  new  Toronto  plant,  moving  from  a 

39,000 square foot plant into our 80,000 square foot 

plant.  With  our  significant  increase  in  capacity  and 

lower  operating  costs,  we  are  optimistic  about  our 

Toronto growth prospects. In late 2016 and early 2017 

we  added  healthcare  accounts  representing  $7.6 

million in additional revenue.

•  We made substantial progress in building a new state-

of-the-art  healthcare  plant  in  Vancouver,  which  will 

enable us to realize lower operating costs and greater 

capacity. We also began renovation of our hospitality 

plant,  which  will  further  provide  us  with  lower  costs 

and  additional  capacity.  Both  plants  are  expected  to 

open in the first half of 2018, and in the past year we 

have already added healthcare accounts representing 

$5.2m in additional revenue.

•  Our Regina plant had a full year of smooth operations, 

with  the  transition  of  our  Saskatchewan  volume 

having been completed in 2016. We are pleased with 

Regina’s  operations  and  have  additional  capacity  to 

meet growth opportunities.

We  begin  2018  as  the  largest  company  in  our  industry  in 

Canada  and  a  leading  position  in  the  UK,  with  growth 

opportunities both in Canada and overseas. We are excited 

about  our  two  new  state-of-the-art  Vancouver  plants  that 

will open in 2018, and we now operate nine plants in Canada 

and six plants in the UK.

We are optimistic about our growth opportunities, and look 

forward to an exciting future for K-Bro and our customers, 

employees,  and  suppliers.  Our  management  team  and 

2,800 employees appreciate your confidence and support, 

and we work hard every day to earn it. We look forward to 

•  ~$92  million  of  equity  was  raised 

in  April  and 

sharing a successful future with you.

December, and we increased our credit facility with TD 

to  $100  million  (leaving  us  with  approximately  $55.6 

million  of  unused  drawdown  capacity  at  year-end). 

The additional equity offerings enabled us to maintain 

significant  flexibility  in  our  capital  structure,  and  our 

larger  bank  line  allows  us  to  fund  additional  organic 

and acquisition growth.

LINDA McCURDY

2

WE ARE DEPENDABLE.“ O U R   C O N T I N U I N G   
E F F O R T S   T O   B U I L D   N E W 
S TAT E - O F - T H E - A R T   P L A N T S 
H AV E   S T R E N G T H E N E D   O U R 
C O M P E T I T I V E   P O S I T I O N S   
&   E N A B L E D   U S   T O   O F F E R 
A N   I M P R O V E D   S E R V I C E   
AT   L O W E R   C O S T S   F O R   
O U R   C U S T O M E R S .”

CHAIRMAN’S MESSAGE
2017 WAS AN IMPORTANT YEAR FOR K-BRO, 
AND WE ARE PLEASED THAT THE COMPANY IS 
WELL-POSITIONED FOR PROFITABLE GROWTH. 

The  Fishers  acquisition  is  the  Company’s  first  outside  of  Canada.  We  have 

acquired  a  market  leader  with  six  plants  in  Scotland  and  the  North  East  

of  England,  and  we  now  have  additional  overseas  growth  opportunities  

going forward.

Our  new  Toronto  plant  opened  in  2017,  and  we  are  opening  two  new  and 

refurbished  Vancouver  plants  in  2018.  Our  continuing  efforts  to  build  new 

state-of-the-art  plants  have  strengthened  our  competitive  positions  and 

enabled us to offer an improved service at lower costs for our customers. This 

will continue to be our model in the years ahead as we grow and strengthen 

our valued relationships.

On behalf of our entire Company, thank you for your support and confidence. 

All  of  us  at  K-Bro  —  the  management  team,  our  2,800  employees,  and  our 

Board — will continue to work hard every day to earn your loyalty and trust. We 

look forward to a successful 2018 and beyond.

ROSS SMITH

V I C TO R I A   |   VA N C O U V E R   |   C A L G A R Y   |   E D M O N TO N   |   R E G I N A

TO R O N TO   |   M O N T R É A L   |   Q U É B E C   C I T Y   |   S C OT L A N D

4

WE ARE DEPENDABLE.O F F I C E R S   &   D I R E C TO R S

K-BRO IS CANADA’S LARGEST HEALTHCARE AND HOSPITALITY LAUNDRY 
AND LINEN PROCESSOR IN CANADA, AND WITH THE ACQUISITION OF 
FISHERS WE ARE NOW ONE OF THE LARGEST IN THE UK AND EUROPE. 

We operate 15 facilities and three distribution centers, including 

K-Bro  provides  the  vital  products  and  services  that  help 

nine facilities and two distributions centers in Canada, and 

people heal, travel, live, and play. We’re helping hospitals and 

six facilities and one distribution center in the UK (Scotland 

extended care centres care for the young, old and vulnerable 

and the North East of England). 

in environmentally responsible ways. Our responsibility also 

Our  core  values  remain  central  to  our  reputation,  and  we 

continue to relentlessly focus on providing industry-leading 

quality  and service. Our ability to deliver on commitments to 

our valued customers remains second to none.

extends to ensuring that we have a safe culture at K-Bro. As our 

society becomes more diverse, we integrate our commitment 

to  responsibility  into  our  new  businesses,  employees  and 

the communities in which we live and work.

“ I N   2 0 1 7   W E   O P E N E D   O U R   N E W   S TAT E - O F - T H E - A R T   T O R O N T O 

F A C I L I T Y ,   A N D   B E G A N   C O N S T R U C T I O N   A N D   R E N O VAT I O N   O F   O U R   
T W O   VA N C O U V E R   F A C I L I T I E S   T H AT   W I L L   O P E N   I N   2 0 1 8 .   B Y   T H E 
E N D   O F   2 0 1 8   W E   W I L L   H AV E   M O S T   O F   O U R   C A N A D I A N   V O L U M E 
P R O C E S S E D   I N   R E C E N T L Y   C O N S T R U C T E D   A N D   M O D E R N I Z E D 

F A C I L I T I E S   A C R O S S   T H E   C O U N T R Y .”

SEAN CURTIS, SENIOR VICE-PRESIDENT AND COO

“ B E C A U S E   L E A D E R S H I P   A N D   P R O G R E S S   A R E   I M P O R TA N T   T O 

S TA K E H O L D E R S ,   W E   H AV E   M A D E   S I G N I F I C A N T   I N V E S T M E N T S 
I N   E X I S T I N G   M A R K E T S   A S   W E L L   A S   N E W   O N E S .   I N   2 0 1 8   W E 
W I L L   O P E N   O N E   N E W   P L A N T   A N D   R E N O VAT E   A N O T H E R .   A S 
W E L L   K - B R O   W I L L   S E E   T H E   F I R S T   F U L L - Y E A R   B E N E F I T   O F   O U R 
F I S H E R S   A C Q U I S I T I O N .   W I T H   O U R   O P E R AT I N G   A N D   F I N A N C I A L 
T R A N S A C T I O N S   N E A R L Y   C O M P L E T E ,   W E   H AV E   B U I L T   T H E 
P L AT F O R M   F O R   P R O F I TA B L E   G R O W T H   A N D   N E W   C H A N N E L S 

O F   VA L U E   C R E AT I O N .”

LINDA MCCURDY, PRESIDENT AND CHIEF EXECUTIVE OFFICER

“ W E   M A I N TA I N   A   F L E X I B L E   C A P I TA L   S T R U C T U R E   E V E N   A S 

W E   H AV E   C O M P L E T E D   S I G N I F I C A N T   A C Q U I S I T I O N S   A N D 
T H E   C O N S T R U C T I O N   O F   N E W   P L A N T S .   T H I S   F L E X I B I L I T Y 
P R O V I D E S   K - B R O   W I T H   T H E   A B I L I T Y   T O   F U N D   N E W   G R O W T H 

O P P O R T U N I T I E S .”

KRISTIE PLAQUIN, CHIEF FINANCIAL OFFICER

FROM LEFT TO RIGHT: ROSS SMITH, LINDA MCCURDY, KRISTIE PLAQUIN, MICHAEL PERCY, SEAN CURTIS, STEVEN MATYAS,  
MATTHEW HILLS, SYLVAIN TREMBLAY, DIMITRI HAMM, KEVIN STEPHENSON, STEVE CUMMINGS, JEFF GANNON, KEVIN MCELGUNN, SEAN JACKSON

REVENUE
(In millions of Canadian dollars) Years ended December 31

2017

2016

2015

2014

2013

2012

50 

100 

150 

200

EBITDA AND ADJUSTED EBITDA
(In millions of Canadian dollars) Years ended December 31

3

2017

2016

2015

2014

2013

2012

  18 

20 

22 

24 

26 

28

TOTAL SHAREHOLDER RETURN
$100 investment in 2009 

375

372

429

384

327

239

K-Bro Linen Inc.

S&P/TSX Composite Index

100	

200	

300	

400

2017

2016

2015

2014

2013

2012

174

160

132

144

130

115

7

F I N A N C I A L 
H I G H L I G H T S

The following unaudited financial data has been 

derived  from  K-Bro’s  consolidated  financial 

statements,  which  have  been  audited  by 

PricewaterhouseCoopers LLP. The information set 

forth below should be read in conjunction with the 

Management’s Discussion & Analysis, Consolidated 

Financial  Statements  and  Notes  sections  of  this 

Annual Report.

REVENUE  
UP  
7.2%

EBITDA  
DOWN  

14.7%

ADJUSTED
EBITDA
DOWN  
4.7%

1 	 The	total	shareholder	return	graph	reflects	the	total	cumulative	return,	assuming	
reinvestment	of	all	dividends,	of	$100	invested	on	December	31,	2009	in	each	of	
the Shares of the Corporation and the S&P/TSX Composite (TRIV) Index.

2 	 The	year-end	values	of	each	investment	shown	on	the	total	shareholder	return	

graph	are	based	on	share	price	appreciation	plus	dividend	reinvestment.

3	 Adjusted	EBITDA	is	a	measure	which	has	been	reported	in	order	to	assist	in	the	

comparison	of	historical	EBITDA	to	current	results.	Adjusted	EBITDA	is	defined	as	
EBITDA	(defined	above)	with	the	exclusion	of	certain	material	items	that	are	
unusual	in	nature,	infrequently	occurring	or	not	considered	part	of	our	core	
operations.	The	calculation	of	Adjusted	EBITDA	normalizes	the	impact	of	the	
transaction	costs	related	to	the	acquisition	of	Fishers,	and	the	related	impact	on	
EBITDA	(as	defined	above).	During	the	fourth	quarter	in	2017,	K-Bro	incurred	$2.8	
million	in	transaction	costs	directly	related	to	the	acquisition	of	Fishers,	which	is	
not	expected	to	occur	in	the	normal	course	of	operations.	The	normalization	of	
this	expense	from	the	calculation	of	EBITDA	is	considered	by	Management	to	be	
a	more	accurate	representation	of	continuing	operations.

2017 ANNUAL REPORT 
 
“ W E   R E L E N T L E S S L Y   F O C U S 
O N   D E L I V E R I N G   T H E   H I G H E S T 
Q U A L I T Y   &   S E R V I C E   T O   O U R 
M A N Y   VA L U E D   C U S T O M E R S . 
T H AT   C O R E   C O M M I T M E N T 
E N A B L E S   U S   T O   C O N T I N U E 
TO   G R O W   &   D E L I V E R   S T R O N G 
F I N A N C I A L   R E S U L T S .”

8

WE ARE DEPENDABLE.We  are  committed  to  remain  as  Canada’s  premier 

linen processing company, with nine plants across our 

country. We have also welcomed Fishers to the K-Bro 

family  with  our  2017  acquisition  of  one  of  the  UK’s 

largest and highest quality linen processors.

We  continue  to  focus  our  growth 

initiatives  on 

businesses  that  we  know  and  have  a  track  record  of 

operating in a superior fashion. We remain focused on 

growth 

in  regions  where  we  have  an  existing 

competitive advantage or can develop one. K-Bro has 

invested  over  $250  million  in  our  business  in  the  last 

decade.  These  investments  have  enabled  K-Bro  to 

grow  in  current  and  new  markets  in  Canada  and 

overseas.  We  continue  to  play  a  significant  role  in 

providing high quality linen services to health care and 

hospitality customers in all of our markets.

W E   A R E   D E P E N D A B L E .

Our  15  plants  and  three  distribution  centres  in 

Canada and the UK provide services to almost 2,900 

customers, and we have more than 2,800 employees. 

We  finished  2017  with  total  assets  of  $295  million, 

market  capitalization  of  $434  million  and  significant 

financial  capacity  to  finance  further  organic  and 

acquisition growth.

“ K - B R O   C O N T I N U E S 
T O   E X C E L   AT   W I N N I N G 
N E W   O P P O R T U N I T I E S 
A N D   R E N E W I N G   O U R 
E X I S T I N G   C O N T R A C T S 
W I T H   O U R   VA L U E D 
C U S T O M E R S .   W E 
C O N T I N U E   TO   F O C U S   O N 
O U R   C O R E   B U S I N E S S 
O F   P R O V I D I N G   T H E 
H I G H E S T   Q U A L I T Y 
L I N E N   S E R V I C E S   I N   T H E 
I N D U S T R Y ,   B U I L D I N G 
O N   D E C A D E S   O F 
E X P E R I E N C E .”

SEAN CURTIS, SENIOR VICE-PRESIDENT AND COO

9

2017 ANNUAL REPORTOne of our key strategies for growth is to pursue opportunities 

for expansion through acquisition. We follow a strict set of 

criteria  when  evaluating  another  organization’s  potential, 

examining every facet of a target company. Does it open up 

a new or strategically placed geographic market or market 

niche for us? Is there a potential for growth in the market it 

DIVERSIFIED & INTEGRATED SERVICES

We provide critical services including, support and management 

of  linen  requirements  that  address  each  and  every  one  of 

our customers’ needs.

serves? Will we be able to build on relationships the company 

STRATEGICALLY POSITIONED

already has in place? Can we build on an pre-existing base of 

business? Does it enhance our resources overall?

Taking advantage of relationships already in place includes 

maintaining the existing team of a company. The ability and 

commitment demonstrated by staff members is a factor in 

K-Bro  has  fifteen  plants  (nine  in  Canada)  and  three 

distribution centres located in Canada and Scotland, which 

ensure  our  ability  to  provide  uninterrupted  service  in  the 

wake of disasters, pandemics or other adversity.

our  decision-making  process  for  acquisitions.  The  bottom 

LONG-TERM STABLE CONTRACTS

line  is  that  we  want  profitable,  dependable  operations 

where we can bring our expertise and resources to grow the 

existing base of business. We continue to review and pursue 

accretive opportunities in new markets and we believe that 

such opportunities may be available in the future to further 

add to our growth.

Our November 2017 acquisition of Fishers was an excellent 

fit with these criteria. We were attracted to Fishers because 

the Company has a strong position in a well-defined market 

and a strong and successful management team. Its leading 

position in the growing UK market, specifically in Scotland 

and northern England, provides a foundation for future organic 

and  acquisition  growth  overseas  for  K-Bro.  There  are 

By anticipating our customers’ needs, delivering consistently 

dependable  service  and  acting  with  integrity,  K-Bro  has 

developed long-term relationships with its customers.

COMMITTED WORKFORCE

Our corporate culture enables us to attract and retain quality 

laundry staff and our national presence provides opportunities 

for  career  advancement.  Eight  members  of  our  senior 

management team have an average tenure of in excess of 15 

years with K-Bro.

SINGLE SOURCE FOR CUSTOMERS

customer  and  operating  synergies  that  are  already  being 

K-Bro  is  able  to  deliver  total  linen  management  services, 

shared  between  our  Canadian  and  UK  businesses.  Our 

including laundering, drying, folding, quota cart development, 

acquisition  price  was  accretive  to  K-Bro,  and  we  have 

sterilization,  and  more  that  focus  on  efficiencies  and  cost 

maintained  financial  flexibility  to 

fund  organic  and 

savings. As one of the largest linen purchasers in Canada, we 

acquisition growth going forward.

leverage our market position to drive savings for our customers. 

K-Bro works in partnership with our clients to reduce their 

linen consumption.

K-BRO CONTINUED TO ADD NEW 
CLIENTS AND ADD BUSINESS FROM 
EXISTING CLIENTS IN 2017. 

We successfully integrated significant new healthcare volume 

in British Columbia (previously processed by another linen 

processor),  and  in  Toronto  we  were  awarded  two  large 

healthcare  accounts  (also  previously  processed  by  another 

linen processor). In Alberta we added additional volume from 

our current healthcare clients. We also completed our acquisition 

During  2017  we  enjoyed  an  entire  year  of  fine-tuning  our 

Regina operations after the large volume transitions in 2015 

and  2016,  completed  the  transition  to  our  new  highly-

automated  Toronto  plant,  and  began  construction  and 

renovation of two Vancouver plants. Each of our new plants 

is a state-of-the-art facility that provides us with significant 

capacity increases while also lowering our operating costs.

K-Bro’s  value-added  services  provide  a  ‘one-stop  shop’  for 

linen services, and currently include:

of Fishers, providing us with a significant UK presence.

•  Exchange cart preparation

Each new customer was a victory for the entire K-Bro team 

and a reflection of the company as a whole, rather than any 

individual. The qualities that contribute to our success are the 

same ones that define us as leaders in customer service – an 

impeccable and dependable record, comprehensive service 

programs,  financial  stability,  competitive  costs,  experience 

in transitioning large accounts, and access to the resources 

that support growth, including the ability to purchase linen 

•  Delivery of carts to user wards and departments

•  Reusable OR linen and pack rental (KOR services)

•  Distribution and control of uniforms

•  Personal clothing services

•  Customer service programs

•  Linen purchase and supply

•  Linen inventory management reports and services

•  Sterilization of operating room linen packs

and equipment in anticipation of higher volume.

At  K-Bro,  we  continue  to  innovate  and  develop  new 

Our  policy  at  K-Bro  has  always  been  one  of  proactive 

response.  In  order  to  meet  our  goal  of  being  the  absolute 

best laundry and linen services provider in the country, we 

continually review our service offerings, adding to our menu 

and providing more comprehensive service capabilities than 

other  linen  companies.  We  watch  our  industry  and  think 

ahead to strategically address the future needs of the markets 

we serve. Our clients talk to us not only about their present 

needs,  but  about  the  direction  of  the  future.  They  depend 

on the knowledge we’ve accumulated over our history.

processes and systems, and further refine business delivery 

and  practices.  When  we  launched  our  company  on  the 

public markets we stated that we were ready for whatever 

lay  ahead  of  us.  As  the  events  of  the  next  thirteen  years 

unfolded,  our  readiness  contributed  to  our  success  in 

dependability  and  growth.  The  hands-on  nature  of  our 

management  team  and  established  relationships  with 

open  lines  of  communication  with  our  customers  are  the 

source of our advantage.

1 1

2017 ANNUAL REPORT“ A S   E V E N T S   H AV E   U N F O L D E D   S I N C E   E N T E R I N G   T H E 
P U B L I C   M A R K E T ,   O U R   R E A D I N E S S   H A S   C O N T R I B U T E D 
T O   O U R   S U C C E S S   I N   D E P E N D A B I L I T Y   &   G R O W T H .”

The following selected unaudited financial data has been derived from K-Bro’s consolidated financial statements, which 

have been audited by PricewaterhouseCoopers LLP. The information set forth below should be read in conjunction with 

the Management’s Discussion & Analysis, Consolidated Financial Statements and Notes sections of this Annual Report.

Years	ended	December	31 

2017 

2016 

2015 

2014 

2013 

2012

Income Statement Data 

Revenue 

EBITDA 
EBITDA% 

Net earnings 

Net earnings per share (Diluted) 

Balance Sheet Data 

Working Capital 

Long-Term Debt 

Other Financial Data 

Distributable cash per share 
Payout Ratio% 

Price to earnings multiple (12 month trailing) 

Price to EBITDA multiple (12 month trailing) 
Return on shareholders’ equity ROE % 
Total Shareholder return, YTD% 
Total Shareholder return, 5 yrs%  

Market capitalization 

Share price: 

170,559 

159,089 

144,537 

136,440 

131,202 

126,290 

23,985 

28,236 

27,140 

26,241 

23,317 

14.1

5,718 

0.63 

17.7 

18.8 

19.2 

17.8 

11,527 

12,068 

12,198 

10,336 

1.44 

1.52 

1.72 

1.47 

24,517 
19.4   

11,149 

1.59

32,008 

13,766 

42,780 

25,800 

8,670 

2,349 

21,717 

9,434 

0 

19,640 

8,064 

5,818

2.20 

55.5

65.6 

15.7 

2.8

0.9 

19.3

2.76 

43.5 

29.3 

11.9 

9.9 

14.9 

66.4 

2.69 

44.8 

33.5 

14.9 

10.7 

13.1 

2.85 

42.0 

26.9 

12.5 

11.1 

19.4 

2.61 

44.2 

27.0 

12.0 

14.5 

41.2 

155.0 

182.9 

235.2 

2.72 

41.8 

18.1 

8.2 

16.5   

34.9 

253.8 

434.211 

338,190 

406,872 

367,023 

280,976 

203,613 

High 

Low 

Close 

45.00 

37.39 
41.32 

50.98 

36.69 

42.15 

56.99 

43.00 

50.95 

47.90 

36.90 

46.11 

40.50 

28.38 

39.60 

30.18 

21.20 

28.86

($ Thousands of Canadian dollars, except per share data and percentages)

1 2

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
M A N A G E M E N T ’ S 
D I S C U S S I O N   & 
A N A L Y S I S

1 3

2017 ANNUAL REPORTI N T R O D U C T I O N 

S T R AT E G Y 

F O U R T H   Q U A R T E R   O V E R V I E W 

S U M M A R Y   O F   2 0 1 7   R E S U L T S ,   
K E Y   E V E N T S   &   O U T L O O K 

O U T L O O K 

K E Y   P E R F O R M A N C E   D R I V E R S 

R E S U L T S   O F   O P E R AT I O N S 

L I Q U I D I T Y   &   C A P I TA L   R E S O U R C E S   

D I V I D E N D S 

D I S T R I B U TA B L E   C A S H   F L O W   

T E R M I N O L O G Y 

C H A N G E S   I N   A C C O U N T I N G   P O L I C I E S 

R E C E N T   A C C O U N T I N G   P R O N O U N C E M E N T S 

F I N A N C I A L   I N S T R U M E N T S 

C R I T I C A L   R I S K S   &   U N C E R TA I N T I E S 

C O N T R O L S   &   P R O C E D U R E S 

1 7

1 8

1 8

2 0

2 5

2 6

2 7

3 3

3 4

3 5

3 7

40

40

4 1

4 1

42

1 4

WE ARE DEPENDABLE.M A N A G E M E N T ’ S   D I S C U S S I O N   &   
A N A L Y S I S   O F   F I N A N C I A L   C O N D I T I O N   
&   R E S U L T S   O F   O P E R AT I O N S

The following Management’s Discussion and Analysis (“MD&A”) 
is supplemental to, and should be read in conjunction with, 
the audited Consolidated Financial Statements of K-Bro Linen 
Inc. (“the Corporation”) for the years ended December 31, 2017 
and  2016,  as  well  as  the  unaudited  interim  condensed 
Consolidated  Financial  Statements  for  the  periods  ended 
March 31, 2017, June 30, 2017 and September 30, 2017. The 
Corporation and its wholly-owned subsidiaries, including K-Bro 
Linen  Systems  Inc.  and  Fishers  Topco  Ltd.,  are  collectively 
referred to as “K-Bro” in this MD&A.

Management  is  responsible  for  the  information  contained 
in this MD&A and its consistency with information presented 
to the Audit Committee and Board of Directors. All information 
in this document has been reviewed and approved by the 
Audit  Committee  and  Board  of  Directors.  This  review  was 
performed by management with information available as of 
March 14, 2018.

In the interest of providing current holders (“Shareholders”) 
of common shares of K-Bro Linen Inc. and potential investors 
with  information  regarding  current  results  and  future 
prospects, our public communications often include written 
or  verbal  forward-looking  statements.  Forward-looking 
statements  are  disclosures  regarding  possible  events, 
conditions,  or  results  of  operations  that  are  based  on 
assumptions about future economic conditions and courses 
of action, and include future-oriented financial information.

information  that 
This  MD&A  contains  forward-looking 
represents 
internal  expectations,  estimates  or  beliefs 
concerning,  among  other  things,  future  activities  or  future 
operating results and various components thereof. The use 
of any of the words “anticipate”, “continue”, “expect”, “may”, 
“will”,  “project”,  “should”,  “believe”,  and  similar  expressions 
suggesting future outcomes or events are intended to identify 
forward-looking  information.  Statements  regarding  such 
forward-looking information reflect management’s current 
beliefs  and  are  based  on  information  currently  available  
to management.

These statements are not guarantees of future performance 
and are based on management’s estimates and assumptions 
that are subject to risks and uncertainties, which could cause 
K-Bro’s  actual  performance  and  financial  results  in  future 
periods  to  differ  materially  from  the  forward-looking 
information  contained  in  this  MD&A.  These  risks  and 
uncertainties include, among other things: (i) risks associated 
with  acquisitions,  including  the  possibility  of  undisclosed 
material liabilities; (ii) K-Bro’s competitive environment; (iii) 

1 5

include: 

information 

utility costs, minimum wage legislation and labour costs; (iv) 
K-Bro’s  dependence  on  long-term  contracts  with  the 
associated  renewal  risk;  (v)  increased  capital  expenditure 
requirements;  (vi)  reliance  on  key  personnel;  (vii)  changing 
trends in government outsourcing; (viii) changes or proposed 
changes to minimum wage laws in Ontario, British Columbia, 
Alberta and the United Kingdom (the “UK”), which could have 
an adverse effect on expenses in respect of employees situated 
in those jurisdictions and while a portion of such expenses 
may be passed on to or be recoverable from customers, there 
can  be  no  assurances  that  will  occur;  (ix)  the  availability  of 
future  financing  and  (x)  foreign  exchange  rates.  Material 
factors  or  assumptions  that  were  applied  in  drawing  a 
conclusion  or  making  an  estimate  set  out  in  the  forward-
looking 
(i)  volumes  and  pricing 
assumptions; (ii) expected impact of labour cost initiatives; 
(iii)  frequency  of  one-time  costs  impacting  quarterly  and 
annual  financial  results;  and  (iv)  the 
level  of  capital 
expenditures.  Although  the  forward-looking  information 
contained in this MD&A is based upon what management 
believes  are  reasonable  assumptions,  there  can  be  no 
assurance  that  actual  results  will  be  consistent  with  these 
forward-looking  statements.  Certain  statements  regarding 
forward-looking information included in this MD&A may be 
considered  “financial  outlook”  for  purposes  of  applicable 
securities  laws,  and  such  financial  outlook  may  not  be 
appropriate  for  purposes  other  than  this  MD&A.  Forward 
looking  information  included  in  this  MD&A  includes  the 
expected annual healthcare revenues to be generated from 
the  Corporation’s  contracts  with  the  William  Osler  Health 
System and Trillium Health Partners and other new customers, 
the anticipated capital costs for the Toronto and Vancouver 
facilities, calculation of costs, including one-time costs impacting 
the quarterly financial results, and statements with respect 
to future expectations on margins and volume growth. 

All forward-looking information in this MD&A is qualified by 
these  cautionary  statements.  Forward-looking  information 
in this MD&A is presented only as of the date made. Except 
as required by law, K-Bro does not undertake any obligation 
to publicly revise these forward-looking statements to reflect 
subsequent events or circumstances.

This MD&A also makes reference to certain measures in this 
document that do not have any standardized meaning as 
prescribed by IFRS and, therefore, are considered non-
GAAP measures. These measures may not be comparable 
to similar measures presented by other issuers. Please see 
“Terminology” for further discussion.

2017 ANNUAL REPORT“  E V E R Y   D AY   W E   M U S T   E A R N   

T H E   R E S P E C T   &   F A I T H   
O F   O U R   C U S T O M E R S   W I T H   
T H E   H I G H E S T   Q U A L I T Y   & 
H I G H E S T   VA L U E   S E R V I C E .”

1 6

WE ARE DEPENDABLE.I N T R O D U C T I O N

CORE BUSINESS

The Corporation is the largest owner and operator of laundry 

and linen processing facilities in Canada and a market leader 

for laundry and textile rental services in Scotland and the North 

East  of  England.  K-Bro  and  its  wholly  owned  subsidiaries, 

operate  across  Canada  and  the  United  Kingdom  (“UK”), 

providing a range of linen services to healthcare institutions, 

hotels  and  other  commercial  accounts  that  include  the 

processing, management and distribution of general linen 

and operating room linen. 

The  Corporation’s  operations 

in  Canada 

include  nine 

processing  facilities  and  two  distribution  centres  under 

three distinctive brands,: K-Bro Linen Systems Inc., Buanderie 

HMR and Les Buanderies Dextraze. The Corporation operates 

in ten Canadian cities: Québec City, Montréal, Toronto, Regina, 

Saskatoon,  Prince  Albert,  Edmonton,  Calgary,  Vancouver 

and Victoria.

The Corporation’s operations in the UK include Fishers Topco 

Ltd.  (“Fishers”)  which  was  acquired  by  K-Bro  on  November 

27,  2017.  Fishers  was  established  in  1900  and  is  a  leading 

operator of laundry and linen processing facilities in Scotland, 

management and distribution of general, workwear and clean 

room garment services. Other types of processors in Fishers 

industry  in  the  UK  include  independent  privately  owned 

facilities (i.e., typically, small single facility companies), public 

sector central laundries and public and private sector OPLs. 

Our partnerships with healthcare institutions and hospitality 

clients  across  Canada  and  the  UK  demonstrate  K-Bro’s 

commitment to building relationships that foster continuous 

improvement,  providing  flexibility  to  adjust  to  changing 

circumstances as required and which incorporate incentives, 

penalties  and  the  sharing  of  risks  and  rewards  as 

circumstances warrant.

In  this  competitive  industry,  KBro  is  distinctive  in  its  ability  

to  deliver  products  and  services  that  provide  value  to  

our  customers.  Management  believes  that  the  healthcare 

and  hospitality  sectors  of  the  laundry  and  linen  services 

industry represent a stable base of annual recurring business 

with  opportunities  for  growth  as  additional  healthcare  

beds and funds are made available to meet the needs of an 

aging demographic.

providing linen rental, workwear hire and cleanroom garment 

INDUSTRY CHARACTERISTICS & TRENDS

services  to  the  hospitality,  healthcare,  manufacturing  and 

pharmaceutical sectors. The Corporation operates seven sites, 

including one distribution center, which are located in Cupar, 

Perth, Newcastle, Livingston, Inverness and Coatbridge.

INDUSTRY & MARKET

Management  believes  that  the  industry  in  which  K-Bro 

operates exhibits the following characteristics and trends:

Stable Industry with Moderate Cyclicality

As  evidenced  by  the  stability  in  the  number  of  approved 

hospital beds in the healthcare system and hotel rooms in 

In  Canada,  K-Bro  provides  laundry  and  linen  services  to 

the  hospitality  industry.  The  potential  for  step-changes  in 

healthcare,  hospitality  and  other  commercial  customers. 

volumes  and 

revenues 

that  align  with  contractual 

Typical  services  offered  by  K-Bro  include  the  processing, 

management  and  distribution  of  general  and  operating 

room  linens,  including  sheets,  blankets,  towels,  surgical 

gowns and drapes and other linen. Other types of processors 

in  K-Bro’s  industry  include  independent  privately  owned 

facilities (i.e. typically small, single facility companies), public 

sector  central  laundries  and  public  and  private  sector  on-

premise  laundries  (known  as  “OPLs”).  Participants  in  other 

sectors of the Canadian laundry and linen services industry, 

such as uniform rental companies (which own and launder 

uniforms worn by their customers’ employees) typically do 

not  offer  services  that  significantly  overlap  with  those 

offered by K-Bro.

arrangements  exists  within 

this 

industry.  Service 

relationships are generally formalized through contracts in 

the  healthcare  sector  that  are  typically  long  term  (from 

seven to ten years), while contracts in the hospitality sector 

usually range from two to five years.

Outsourcing and Privatization

In Canada, healthcare institutions and regional authorities are 

facing funding pressures and must continually evaluate the 

allocation of scarce resources. Consequently, there are often 

advantages  to  healthcare  institutions  in  outsourcing  the 

processing  of  healthcare  linen  to  private  sector  laundry 

companies such as K-Bro because of the economies of scale 

In  the  UK,  Fishers  provides  laundry  and  linen  services  to 

and significant management expertise that can be provided on 

healthcare,  hospitality  and  other  commercial  customers. 

a more comprehensive & cost-effective basis than customers 

Typical  services  offered  by  Fishers  include  the  processing, 

can achieve in operating their own laundry facilities.

1 7

2017 ANNUAL REPORTFragmentation 

Most cities have at least one and sometimes several private 

sector competitors operating in the healthcare and hospitality 

sectors of the laundry and linen services industry. Management 

believes  that  the  presence  of  these  operators  provides 

consolidation opportunities for larger industry participants 

with the financial means to complete acquisitions. 

CUSTOMERS & PRODUCT MIX

K-Bro’s  Canadian  customers  include  some  of  the  largest 

healthcare institutions and hospitality providers in Canada. 

In  the  UK,  Fishers  customer  includes  some  of  the  largest 

hotel  chains  operating  in  Scotland.  Healthcare  customers 

include  acute  care  hospitals  and  long-term  care  facilities 

primarily  in  Canada.  Most  of  K-Bro’s  hospitality  customers 

(typically  >250  rooms)  generate  between  500,000  and  3 

million pounds of linen per year. Most healthcare customers 

generate  between  500,000  pounds  of  linen  per  year  for  a 

hospital and up to 41 million pounds of linen per year for a 

Canadian healthcare region. 

S T R AT E G Y

K-Bro maintains the following three-part strategic focus: 

Secure and Maintain Long-Term Contracts with 
Large Healthcare and Hospitality Customers 

K-Bro’s  core  service  is  providing  high  quality  laundry  and 

linen services at competitive prices to large healthcare and 

hospitality  customers  under  long-term  contracts.  K-Bro’s 

contracts in the healthcare sector typically range from seven 

to  ten  years  in  length.  Contracts  in  the  hospitality  sector 

typically range from two to five years. 

Extend Core Services To New Markets 

Management may in the future expand its core services to 

new markets either through acquisitions or by establishing 

new facilities. Its choice of areas for expansion will depend 

on  the  availability  of  suitable  acquisition  candidates,  the 

volume of healthcare and hospitality linen to be processed 

and the policies of applicable governments.

Introduce Related Services

In addition to focusing on its core services, the Corporation 

also  attempts 

to  capitalize  on  attractive  business 

opportunities  by  introducing  closely  related  services  that 

enable  it  to  provide  more  complete  solutions  to  K-Bro’s 

healthcare and hospitality customers. These related service 

offerings include K-Bro Operating Room (“KOR”) services and 

on-site services. K-Bro performs the sterilization of operating 

room linen packs for six major hospitals in Toronto.

F O U R T H 
Q U A R T E R 
O V E R V I E W

In the fourth quarter of 2017, revenue increased by 21.0% to 

$47.5 million from $39.3 million in the comparative period. 

This increase was due to the acquisition of Fishers, additional 

awarded  healthcare  volume  from  the  Vancouver  lower 

mainland  contract,  William  Osler  Health  System  volume, 

Trillium Health Partners volume, organic growth at existing 

customers, and new customers secured in existing markets.

EBITDA  was  $4.5  million  for  the  three  months  ended 

December  31,  2017,  compared  to  $6.4  million  in  the 

comparative period of 2016. The change in EBITDA and margin 

was  primarily  associated  with  the  one-time  transaction 

costs  related  to  the  acquisition  of  Fishers  which  was  $2.8 

Management  has  demonstrated  its  ability  to  successfully 

million, offset by efficiencies gained as a result of the capital 

expand  K-Bro’s  business 

into  new  markets  from 

its 

expenditures made in Toronto.

established bases. Since 2005, K-Bro has entered four new 

geographic markets across Canada, and in late 2017 entered 

into  the  UK  market.  These  new  markets  have  contributed 

significantly  to  K-Bro’s  growth.  Management  believes  that 

new outsourcing opportunities will continue to arise in the 

near to medium-term and that K-Bro is well-positioned for 

continued growth, particularly as healthcare and hospitality 

institutions continue to increase their focus on core services 

and confront pressures for capital and cost savings.

REVENUE 
UP 
7.2%

SELECTED ANNUAL   
FINANCIAL INFORMATION

Revenue 

Earnings before income taxes 

Net earnings 

Adjusted net earnings 

Net earnings (loss) per share:
Basic 

Diluted 

Adjusted net earnings (loss) per share:
Basic 

Diluted 

Total assets 

Long-term debt 

CANADIAN  
DIVISION  
2017 

UK
DIVISION
2017 

165,831 

12,402 

8,599 

8,599 

0.947 

0.943 

0.947 

0.943 

4,728 

(2,923) 

(2,881) 

(50) 

(0.317) 

(0.316) 

(0.006) 

(0.005) 

Weighted average number of shares outstanding:
Basic 

Diluted 

($ Thousands, except percentages and per share amounts)

1	 Prior	to	the	acquisition	of	Fishers	on	November	27,	2017,	K-Bro	was	reporting	and	operating	as	a	single	Canadian	division.

2017 

2016 1 

2015 1

170,559 
9,479 
5,7 18 
8,549 

0.629 

0.627 

0.94 1 
0.938 
295,213 

42,780 

159,089 

144,537

16,367 

1 1 ,527 

1 1 ,527 

17,261

12,068

12,068

1.449 

1.443 

1.524

1.522

1.449 

1.443 

168,289 

25,800 

1.524

1.522

143,023

2,349

9,083,693 
9, 1 1 4,874 

7,955,026 

7,920,609

7,986,729 

7,930,492

1 9

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
S U M M A R Y   O F   2 0 1 7   R E S U L T S ,   
K E Y   E V E N T S   &   O U T L O O K

FINANCIAL GROWTH

K-Bro’s Canadian division delivered strong financial results 

in  2017  driven  by  the  operating  results  from  all  nine  of  its 

processing  plants  and  two  distribution  centers.  In  the  UK, 

net  earnings  were  impacted  as  a  result  of  $2.8  million  in 

K-Bro  financed  the  cash  portion  of  the  acquisition,  the 

repayment  of  Fishers’  outstanding  debt  facilities  and  the 

payment  of  management  fees  and  transaction  costs  from 

existing cash resources and existing loan facilities, including 

an amendment to its existing revolving credit facility.

acquisition costs incurred in the quarter. Net earnings were 

As  part  of  the  Fishers’  acquisition,  the  purchase  price 

$5.7 million or $0.63 per Common Share (basic). Cash flow 

included an earn out to be paid dependent upon financial 

from operating activities was $18.8 million and distributable 

performance  of  Fishers  for  the  year  ended  December  31, 

cash flow was $20 million. Revenue increased in fiscal 2017 

2017. Based off the Fishers’ audited financial statements and 

to $170.6 million or by 7.2% compared to 2016. This increase 

the  calculation  in  accordance  with  the  share  purchase 

was  due  to  the  acquisition  of  Fishers,  additional  awarded 

agreement,  no  additional  consideration  for  the  earnout  is 

healthcare  volume  from  the  Vancouver  lower  mainland 

payable as at December 31, 2017 or in future periods. 

contract,  William  Osler  Health  System  volume,  Trillium 

Health  Partners  volume,  organic  growth  at  existing 

customers, and new customers secured in existing markets. 

The acquired business contributed revenues of $4.7 million 

(in  Sterling  £2.8  million)  and  a  net  loss  of  $2.9  million  (in 

Sterling £1.7 million) to the Corporation for the period from 

EBITDA (see Terminology) decreased in 2017 to $24.0 million 

November 27, 2017 to December 31, 2017. 

or  by  14.7%  compared  to  $28.1  million  in  2016.  The 

Corporation’s EBITDA margin decreased from 17.7% in 2016 

compared  to  14.1%  in  2017.  The  change  in  EBITDA  and 

margin was primarily associated with one-time transaction 

costs of $2.8 million related to the acquisition of Fishers, the 

relocation  of  our  new  Toronto  facility,  offset  by  the 

efficiencies  gained  as  a  result  of  the  capital  expenditures 

made  in  Toronto.  Management  estimates  the  one-time 

costs incurred related to the Toronto transition and capacity 

constraints  at  certain  plants  on  a  year-to-date  basis  to  be 

approximately $4.7 million.

Acquisition of Fishers

Fishers  was  acquired  by  K-Bro  on  November  27,  2017  for 

cash consideration of $57.6 million (in Sterling £33.9 million). 

Fishers, an operator of laundry and linen processing facilities 

established  in  1900,  is  a  leading  commercial  laundry 

business in Scotland and the North East of England which 

provides linen rental, workwear hire and cleanroom garment 

services  to  the  hospitality,  healthcare,  manufacturing  and 

pharmaceutical  sectors.  The  company  operates  seven 

facilities,  including  one  distribution  center,  which  are 

located  in  Cupar,  Perth,  Newcastle,  Livingston,  Inverness  

and Coatbridge.

If  the  acquisition  had  occurred  on  January  1,  2017, 

consolidated  pro-forma  revenue  and  profit  for  the  year 

ended  December  31,  2017  would  have  been  $223.5 million 

and  $8.8  million  respectively.  These  amounts  have  been 

calculated using the Fishers results and adjusting them for: 

•  differences  in  the  accounting  policies  between  the 

group and the subsidiary; and

•  the  additional  depreciation  and  amortization  that 

would  have  been  charged  assuming  the  fair  value 

adjustments  to  property,  plant  and  equipment  and 

intangible  assets  had  applied  from  January  1,  2017, 

together with the consequential tax effects.

Pro-forma  net  profit  includes  expenses  which  are  not 

expected to be recurring as part of normal operations, which 

include transaction costs incurred in the sale of Fishers’ for 

$1.0 million (in Sterling £0.6 million), and loss on disposal of 

assets of $1.1 million (in Sterling £0.6 million).

2 0

WE ARE DEPENDABLE.Equity Offerings

On  April  25,  2017  the  Corporation  closed  a  bought  deal 

offering  of  1,518,000  common  shares  at  $38.00/share.  The 

net proceeds of the offering after deducting expenses of the 

offering  and  the  underwriter’s  fee  were  $55.0  million.  The 

net  proceeds  of  the  offering  were  used  to  reduce  the 

revolving  debt  to  nil,  and  to  fund  the  build  out  of  the 

Corporation’s  state-of-the-art  facilities 

in  Toronto  and 

Vancouver, and for general corporate purposes.

Build out of Corporation’s facilities in 

Toronto and Vancouver

Repayment of indebtedness

General corporate purpose

Use of proceeds as at December 31, 2017

Amount remaining

Net proceeds from share issuance on 

April 25, 2017

($ Millions) 

2017

22.3

32.4

0.3

55.0

–

55.0

On December 12, 2017 the Corporation closed a bought deal 

offering of 924,600 common shares at $37.35/share. The net 

proceeds  of  the  offering  after  deducting  expenses  of  the 

offering  and  the  underwriter’s  fee  were  $32.7  million.  The 

net proceeds of the offering were used to partially pay down 

indebtedness  that  was  incurred  under  K-Bro’s  amended 

$100 million senior secured revolving credit facility to fund 

the acquisition of Fishers.

Cash Consideration of acquisition of Fishers

Indebtedness incurred to fund acquisition

Repayment of indebtedness

Use of proceeds as at December 31, 2017

Amount remaining

Net proceeds from share issuance  

on December 12, 2017

($ Millions) 

2017

57.6

(57.6)

32.7

32.7

–

32.7

2 1

2017 ANNUAL REPORT“ R E V E N U E 
I N C R E A S E D   I N   F I S C A L 
2 0 1 7   T O   $ 1 7 0 . 6 M   O R 
B Y   7 . 2 %   C O M PA R E D 
T O   2 0 1 6 .”

2 2

WE ARE DEPENDABLE.Revolving Credit Facility

On November 27, 2017, K-Bro completed an amendment to 

its  existing  revolving  credit  facility,  which  extended  the 

agreement to July 31, 2021, and increased the available limit 

from  $85  million  to  $100  million  plus  a  $25  million 

accordion, of which $44.4 million is utilized (including letters 

of  credit  totaling  $1.7  million  as  at  December  31,  2017). 

Management intends to continually assess its opportunities 

to maintain a conservative amount of leverage and balance 

The  construction  and/or  upgrade  of  three  of  our  large 

facilities  will  enable  us  to  bid  on  a  significant  amount  of 

additional  business,  but  also  will  create  margin  pressure 

through 2018 as K-Bro incurs one-time and transition costs 

associated with these large investments. While the margin 

pressure  may  vary  by  quarter  through  2018,  management 

believes that the one-time and transition costs incurred in 

2017  and  2018  will  position  K-Bro  to  achieve  more  growth 

and a lower cost structure into the future and that K-Bro will 

return  to  normalized  margins  closer  to  those  achieved  in 

sheet flexibility in the short and long-term basis in order to 

2015 as it enters 2019.

ensure that sufficient capital is available for future growth 

needs. A copy of the Corporation’s amended and restated 

Key events in our Toronto and Vancouver markets are 

credit  agreement  is  available  under  the  Corporation’s 

summarized below.

profile at www.sedar.com.

Near-Term and Long-Term Growth  
and Margin Impact

Vancouver Facility Development

As announced on March 2, 2016, K-Bro has commenced the 

planning and development of a new state-of-the- art facility 

Management has embarked on a strategy in its Toronto and 

with  a  projected  investment  of  up  to  $55  million.  As  at 

Vancouver  markets  that  it  believes  will  position  K-Bro  for 

December 31, 2017, K-Bro has incurred $29.8 million of the 

accelerated  growth 

in 

its  healthcare  and  hospitality 

total  expected  capital  costs.  The  new  Vancouver  plant  will 

businesses.  The  strategy  includes  capital  investments  to 

be located in Burnaby, and K-Bro expects to transition to the 

build large efficient state-of-the-art facilities with meaningful 

new  facility  during  the  second  quarter  of  2018.  The  new 

additional capacity in Toronto and Vancouver. In addition, 

facility  will  enable  K-Bro  to  expand  current  capacity,  to 

K-Bro  will  invest  to  upgrade  one  of  its  current  Vancouver 

accommodate  the  additional  awarded  volume,  and  to 

plants  to  create  a  more  efficient  facility  with  meaningful 

provide  the  opportunity  to  consolidate  the  healthcare 

additional capacity.

These investments are being made because management 

believes  that  new  opportunities,  both  current  and  future, 

justify  the  significant  additional  capacity.  As  previously 

announced  we  have  secured  $7.6  million  of  new  revenue 

from  William  Osler  Health  Systems  and  Trillium  Health 

Partners. The transition of the William Osler Health Systems 

to K-Bro was completed in the second quarter of 2017 and 

the  transition  of  Trillium  Health  Partners  to  K-Bro 

commenced in the third quarter and was completed early 

volume  from  its  existing  two  Vancouver-area  facilities.  In 

addition to investing in the new facility, K-Bro will upgrade 

and replace equipment at one of its existing Vancouver-area 

facilities,  which  will  be  used  to  process  the  consolidated 

hospitality volume. K-Bro will not be renewing the lease for 

the remaining Vancouver-area facility and related assets will 

be transferred to the other K-Bro facilities. K-Bro believes it 

will  achieve  significant  operating  efficiencies  at  its  new 

plant. It is anticipated that transition costs associated with 

the  new  Vancouver  plant  will  negatively  impact  EBITDA 

margins  over  the  second  and  third  quarters  of  2018  while 

in  the  fourth  quarter  of  2017.  Management  believes  that 

the plant becomes operational. 

many new customer opportunities will present themselves 

to K-Bro going forward. 

Toronto Facility Development

Furthermore, during the prior year in Vancouver we re-signed 

During  the  first  quarter,  K-Bro  completed  the  transition  to 

most  of  our  current  healthcare  volume  through  to  2027 

its  new  state-of-the-art  facility  in  Toronto.  Management 

and were awarded six new healthcare accounts representing 

estimates  that  the  cost  to  commission  the  new  leased 

an additional $5.2 million in annual revenue with additional 

facility 

is  $37  million 

for  new  efficiency  enhancing 

new  customer  opportunities  going  forward.  Service  to 

equipment, and leaseholds. As at December 31, 2017, K-Bro 

these  six  new  healthcare  customers  commenced  during 

has incurred $37 million of the total expected capital cost. 

Q4 2017, which was earlier than anticipated to help facilitate 

K-Bro’s strategy includes significant growth in its healthcare 

the  logistical  management  and  strategic  requirements  of 

and  hospitality  volumes,  and  the  additional  capacity  and 

the customers.

the  long-term  lease  enables  K-Bro  to  grow  into  the 

additional capacity as opportunities emerge. 

2 3

2017 ANNUAL REPORTToronto Contract Awards

On February 28, 2017 K-Bro was awarded a five year contract 

to  provide  laundry  and  linen  services  to  St.  Michael’s 

Hospital. The contract contains two renewal options for an 

additional  two  years.  The  contract  extends  the  existing 

relationship between K-Bro and St. Michaels Hospital and is 

a result of a competitive RFP process.

On March 24, 2017 K-Bro was awarded a contract to provide 

laundry  and  linen  services  to  Trillium  Health  Partners.  The 

new contract is for seven years with renewal options for an 

additional eight years, and is a result of a competitive RFP 

process. Expected additional annual revenue from the contract 

is $4 million and processing commenced in Q3 2017. 

Toronto Collective Bargaining Agreement

Teamsters  Canada  represented  14  drivers  in  our  Toronto 

facility.  The  Collective  Bargaining  Agreement  representing 

these  employees  expired  on  December  31,  2016.  The 

members  of  the  bargaining  unit  rejected  K-Bro’s  contract 

proposal  and  on  January  31,  2017  K-Bro  locked  out  the  14 

Toronto drivers and employed replacement drivers to service 

its Toronto accounts. There have been no service interruptions 

to any customers as a result of the lock-out. In September, 

K-Bro  reinstated  five  drivers  on  terms  agreed  to  between 

the  employee  and  employer.  No  collective  agreement  has 

been  negotiated  and  employees  are  operating  in  a  non-

union environment on terms substantially the same as the 

contract drivers. K-Bro has been advised that the Ministry of 

Labour  is  closing  the  file  regarding  this  labour  dispute. 

Management  estimates  transition  and  one-time  costs 

associated  with  this  lock-out  were  approximately  $0.6 

million on a year-to-date basis.

Alberta Contract Awards

On March 1, 2018, K-Bro was awarded a one year extension 

to provide laundry and linen services to Calgary Alberta Health 

Services.  The  contract  extends  the  existing  relationship 

between K-Bro and Alberta Health Services Calgary.

2 4

WE ARE DEPENDABLE.O U T L O O K

"We are very excited to add the Fishers platform as K-Bro's 

K-Bro’s focus is on profitable growth in the years to come 

first  acquisition  outside  of  Canada.  Fisher’s  is  our  largest 

as  we  execute  our  strategy  of  expanding  geographically 

acquisition to date and is aligned with our growth strategy. 

and  adding  new  services  for  our  customers.  K-Bro  is 

Fishers  provides  us  with  critical  mass  in  an  attractive  new 

committed  to  building  value  for  our  Shareholders,  our 

geographical  region  and  is  well  positioned  for  future 

customers and our employees. 

growth."  said  Linda  McCurdy,  President  &  Chief  Executive 

Officer of K-Bro. "The UK linen hospitality market is mature 

and  highly  fragmented  and  we  expect  to  leverage  Fishers' 

leading  market  position,  experienced  local  management 

team, entrenched customer relationships and proven track 

record of stable and profitable operations to take advantage 

of  the  significant  organic  growth  and  consolidation 

opportunities  available  to  us,  similar  to  what  we  have 

achieved in Canada.” 

“We  continue  to  make  progress  in  the  construction  of  our 

new Vancouver facility with a targeted completion date of 

early  2018.  We  view  2017  and  2018  as  transition  years  that 

will impact our margins but once complete will enable us to 

realize additional efficiencies, increase capacity and increase 

market  share.  While  the  margin  pressure  may  vary  by 

quarter  through  2018,  we  believe  that  the  one-time  and 

K-Bro also has several proposals pending and has entered 

into discussions with potential new customers. In addition, 

K-Bro continues to seek potential acquisition candidates. 

Neither the timing nor the degree of likelihood of success 

of any of these proposals or acquisitions can be stated with 

any degree of accuracy.

EFFECTS OF ECONOMIC UNCERTAINTY

K-Bro  believes  that  it  is  positioned  to  withstand  market 

volatility and uncertainty given that:

•  Approximately  66.1%  of  its  revenues  in  the  quarter 

were from large publicly funded healthcare customers 

which  are  geographically  diversified  across  multiple 

provinces;

transition costs incurred in 2018 will position the company 

•  at December 31, 2017, K-Bro had unutilized borrowing 

to achieve more growth and a lower cost structure into the 

capacity  of  $55.6  million  or  55.6%  of  its  revolving 

future  and  that  the  company  will  return  to  normalized 

credit facility available; and,

margins  closer  to  those  achieved  in  2015  as  it  enters  2019. 

We remain excited about our growth plans and are confident 

in our ability to continue to provide value to our customers 

and our Shareholders.”

•  K-Bro’s  prudent  approach  to  managing  capital  has 

added  cash  flow  and  liquidity  to  the  Corporation, 

thereby improving its ability to withstand the turmoil 

in the national and global capital markets.

“ W E   R E M A I N 
E X C I T E D   A B O U T   O U R 
G R O W T H   P L A N S   &   A R E 
C O N F I D E N T   I N   O U R 
A B I L I T Y   T O   C O N T I N U E 
P R O V I D I N G   VA L U E   T O 
O U R   C U S T O M E R S   &
S H A R E H O L D E R S .”

K E Y   P E R F O R M A N C E   D R I V E R S

K-Bro’s key performance drivers focus on growth, profitability, stability and cost containment in order to maintain dividends 

and maximize Shareholder value. The following table outlines our results on a period-to-period comparative basis in each of 

these areas:

CAN 

UK 

Q4 2017  Q4 2017  Q4 2017 

UK
Q4 20165  YTD 2017  YTD 2017 

CAN 

YTD 2017  YTD 20165

GROWTH 

EBITDA1 % 
Adjusted EBITDA2 % 
Revenue 
Distributable cash flow % 

PROFITABILITY 

10.1 

10.1 

9.0 

EBITDA1 6 
EBITDA margin % 
Adjusted EBITDA2 
Adjusted EBITDA margin2 % 
Net earnings 
Adjusted net earnings3 % 

6,961 

16.3 

6,961 

16.3 

1,594 

1,594 

(2,508) 

-53.0 

323 

6.8 

(2,881) 

(50) 

STABILITY

Debt to total capitalization4 % 
Unutilized line of credit 

Cash on hand 
Payout ratio% 
Dividends declared per share 

COST CONTAINMENT

-29.6 
15.2 
21.0 
-52.0 

4,453 
9.4 
7,284 
15.3 
(1,287) 
1,544 

18.4 
55,570 
11,276 
107.1 
0.300 

5.3 

5.3 

4.2 

25.5 

6,321 

16.1 

6,321 

16.1 

2,197 

2,197 

18.1 

57,550 

– 

41.7 

0.300 

-5.8 

-5.8 

4.2 

26,493 

(2,508) 

16.0 

26,493 

16.0 

8,599 

8,599 

-53.0 

323 

6.8 

(2,881) 

(50) 

-14.7 
-4.7 
7.2 
-9.2 

23,985 
14.1 
26,816 
15.7 
5,718 
8,549 

4.4

4.4

10.1

3.4

28,131

17.7

28,131

17.7

11,527

11,527

18.4 
55,570 
11,276 –
55.5 
1.200 

18.1

57,550

43.5

1.200

Wages and benefits% 
Utilities% 
5.7 
Expenses included in EBITA%  83.7 

41.7 

37.4 

7.7 

153.0 

41.3 
5.9 
90.6 

41.1 

6.4 

83.9 

41.4 

6.0 

84.0 

37.4 

7.7 

153.0 

41.2 
6.1 
85.9 

40.9

6.1

82.3

($ Thousands, except percentages and per share amounts)

1 	 EBITDA	is	defined	as	revenue	less	operating	expenses	(which	equates	to	net	earnings	before	income	tax,	finance	expense	(recovery)	and	depreciation	and	amortization).	 

See Terminology.

2		 Adjusted	EBITDA	is	defined	as	EBITDA	(defined	above)	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	occurring	or	not	considering	part	 

of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

3		 Adjusted	net	earnings	is	defined	as	net	earnings	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	occurring	 

or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

4		 Debt	to	total	capitalization	is	defined	as	total	debit	divided	by	total	capital.	See	Terminology.

5		 Prior	to	the	acquisition	of	Fishers	on	November	27,	2017,	K-Bro	was	reporting	and	operating	as	a	single	Canadian	division

6		 EBITDA	in	prior	periods	has	been	restarted	with	‘gain	(loss)	on	disposal	of	assets’	in	included	expenses.

2 6

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
R E S U L T S   O F   O P E R AT I O N S
QUARTERLY FINANCIAL INFORMATION - CONSOLIDATED

The following table provides certain selected consolidated financial and operating  

data prepared by K-Bro management for the preceding eight quarters:

Healthcare revenue 
Hospitality revenue 

Total revenue 

Expenses included in EBITDA4 
EBITDA1 4 
EBITDA as a % of revenue  
Adjusted EBITDA2 
Adjusted EBITDA as a % of revenue 

Depreciation and amortization 

Finance expense (recovery) 

Earnings before income taxes 

Income tax expense 

Net earnings (loss) 

Net earning (loss) as a % of revenue 
Basic earnings (loss) per share2 
Diluted earnings (loss) per share3 

Adjusted net earnings 

Basic adjusted earnings (loss) per share 
Diluted adjusted earnings (loss) per share3 

Q4 

Q3 

Q2 

2017 

Q1 

Q4 

Q3 

Q2 

Q1

2016

31,385 
16,124 

29,021 

14,577 

28,499  28,053 
10,905 
11,995 

28,374 

27,333 

27,553  28,124

10,877 

14,224 

11,916 

10,688

47,509 

43,598 

40,494  38,958 

39,251 

41,557 

39,469  38,812

43,056 
4,453 
9.4 
7,284 
15.3 

4,105 
786 
(438) 
849 

(1,287) 
-2.7 
(0.132) 
(0.132) 

1,544 
0.159 
0.158 

35,487 

33,837 

8,111 

18.6 

8,111 

18.6 

6,657 

16.4 

6,693 

16.5 

3,213 

3,246 

101 

4,797 

1,379 

61 

3,350 

1,013 

3,418 

2,337 

7.8 

0.359 

0.358 

3,418 

0.359 

0.358 

5.8 

0.257 

0.256 

2,337 

0.257 

0.256 

34,194 
4,764 
12.2 
4,764 
12.2 

2,809 
185 
1,770 
520 

1,250 
3.2 
0.157 
0.156 

1,250 
0.157 
0.156 

32,930 

34,019 

31,973  32,036

6,321 

7,538 

7,496 

6,776

16.1 

18.1 

19.0 

17.5

6,321 

7,538 

7,496 

6,776

16.1 

18.1 

19.0 

17.5

2,866 

2,748 

2,674 

2,737

247 

3,208 

1,011 

(11) 

4,801 

1,387 

110 

393

4,712 

3,646

1,328 

1,114

2,197 

3,414 

3,384 

2,532

5.6 

0.276 

0.274 

2,197 

0.276 

0.274 

8.2 

0.429 

0.427 

3,414 

0.429 

0.427 

8.6 

0.426 

0.425 

3,384 

0.426 

0.425 

6.5

0.319

0.318

2,532

0.319

0.318

Total assets 

Total long-term financial liabilities 

295,213 
57,594 

199,452 

9,205 

195,957  180,583 
41,134 

8,407 

168,289 

153,923 

148,068  146,816 

33,949 

17,596 

14,360 

12,717

Funds provided by operations 

Long-term debt 

Dividends declared per share 

6,395 

42,780 
0.300 

3,788 

2,297 

- 

- 

0.300 

0.300 

6,300 
32,363 
0.300 

6,071 

7,581 

4,143 

6,726

25,800 

10,338 

7,252 

5,970

0.300 

0.300 

0.300  0.300

($ Thousands, except percentages and per share amounts)

1	 EBITDA	is	defined	as	revenue	less	operating	expenses	(which	equates	to	net	earnings	before	income	tax,	finance	expense	(recovery)	and	depreciation	and	amortization).	 

See Terminology. 

2	 Adjusted	EBITDA	is	defined	as	EBITDA	(defined	above)	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	 

occurring	or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

3	 Adjusted	net	earnings	is	defined	as	net	earnings	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	occurring	 

or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

4	 EBITDA	in	prior	periods	has	been	restated	with	‘gain	(loss)	on	disposal	of	assets’	in	included	expenses.

2 7

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
$170.559 MILLION

2017 REVENUE

$116.958

$53.601

(In Millions)

HEALTHCARE

HOSPITALITY

$159.089 MILLION

2016 REVENUE

$111.384

$47.705

(In Millions)

HEALTHCARE

HOSPITALITY

Historically, the Corporation’s financial and operating results 

capitalization  of  18.4%  Due  to  the  strategic  plans  K-Bro 

are  stronger  in  the  second  and  third  quarters  as  a  result  of 

expects  to  execute  in  the  coming  fiscal  year,  management 

seasonality  and  the  associated  higher  hospitality  volumes.

expects the debt to total capitalization to increase, mainly as 

Other fluctuations in net income from quarter-to-quarter can 

a  result  of  strategic  capital  expenditures  as  part  of  the 

also  be  attributed  to  hiring  and  labour  cost  trends,  timing  

investment  in  the  new  Vancouver  facility.  Management 

of  linen  purchases,  utility  costs,  timing  of  repairs  and 

believes the unutilized balance of $55.6 million with respect 

maintenance  expenditures,  business  development,  capital 

to its revolving credit facility is sufficient for the Corporation’s 

spending  patterns  and  changes  in  corporate  tax  rates  and 

operations  in  the  foreseeable  future.  However, management 

income tax expenses. 

For  the  year  ended  December  31,  2017,  the  Corporation’s 

distributable cash flow was $20 million with a debt to total 

intends to continually assess its opportunities to maintain a 

conservative amount of leverage and balance sheet flexibility 

in  the  short  and  long-term  basis  in  order  to  ensure  that 

sufficient capital is available for future growth needs.

2 8

WE ARE DEPENDABLE.Q U A R T E R L Y   F I N A N C I A L 
I N F O R M AT I O N   –   
C A N A D I A N   D I V I S I O N

The following table provides certain selected consolidated financial and operating data prepared by K-Bro management 
for the preceding eight quarters:

Healthcare revenue 
Hospitality revenue 

Total revenue 

Expenses included in EBITDA4 
EBITDA1 4 
EBITDA as a % of revenue 

(EBITDA margin) 
Adjusted EBITDA2 
Adjusted EBITDA as a % of revenue  

Q4 

Q3 

Q2 

2017 

Q1 

Q4 

Q3 

Q2 

2016

Q1

31,375 
11,406 

29,021  28,499 

14,577 

11,995 

28,053 
10,905 

28,374 

27,333 

27,553 

28,124

10,877 

14,224 

11,916 

10,688

42,781 

43,598  40,494 

38,958 

39,251 

41,557 

39,469 

38,812

35,820 
6,961 

35,487 

33,837 

8,111 

6,657 

34,194 
4,764 

32,930 

34,019 

31,973 

32,036

6,321 

7,538 

7,496 

6,776

16.3 
6,961 

18.6 

8,111 

16.4 

6,693 

12.2 
4,764 

16.1 

6,321 

18.1 

19.0 

17.5

7,538 

7,496 

6,776

(Adjusted EBITDA margin) 

16.3 

18.6 

16.5 

12.2 

16.1 

18.1 

19.0 

17.5

Depreciation and amortization 

Finance expense (recovery) 

Earnings before income taxes 

Income tax expense 

Net earnings  

Net earning as a % of revenue 

Basic earnings per share 

Diluted earnings per share 

Adjusted net earnings 

Basic adjusted earnings per share 

Diluted adjusted earnings per share 

3,708 
768 
2,485 
891 

1,594 
3.7 
0.164 
0.163 

1,594 
0.164 
0.163 

3,213 

3,246 

101 

4,797 
1,379 

61 

3,350 
1,013 

3,418 

2,337 

7.8 

0.359 

0.358 

3,418 

0.359 

0.358 

5.8 

0.257 

0.256 

2,337 

0.257 

0.256 

2,809 
185 
1,770 
520 

1,250 
3.2 
0.157 
0.156 

1,250 
0.157 
0.156 

($ Thousands, except percentages and per share amounts)

2,866 

2,748 

2,674 

247 

3,208 

1,011 

2,197 

5.6 

0.276 

0.274 

2,197 

0.276 

0.274 

(11) 

4,801 

1,387 

3,414 

8.2 

0.429 

0.427 

3,414 

0.429 

0.427 

2,737

393

3,646

1,114

110 

4,712 

1,328 

3,384 

2,532

8.6 

0.426 

0.425 

3,384 

0.426 

0.425 

6.5

0.319

0.318

2,532

0.319

0.318

1	 EBITDA	is	defined	as	revenue	less	operating	expenses	(which	equates	to	net	earnings	before	income	tax,	finance	expense	(recovery)	and	depreciation	and	amortization).	 

See Terminology. 

2	 Adjusted	EBITDA	is	defined	as	EBITDA	(defined	above)	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	 

occurring	or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

3	 Adjusted	net	earnings	is	defined	as	net	earnings	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	occurring	 

or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

4	 EBITDA	in	prior	periods	has	been	restated	with	‘gain	(loss)	on	disposal	of	assets’	in	included	expenses.

2 9

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
Q U A R T E R L Y   F I N A N C I A L   
I N F O R M AT I O N   –   U K   D I V I S I O N

The following table provides certain selected consolidated financial and operating data prepared by K-Bro management 

for the preceding eight quarters:

In	reporting	currency	Canadian	$ 

Q4 

Q3 

Q2 

2017 

Q1 

Q4 

Q3 

Q2 

2016

Q1

Healthcare revenue 
Hospitality revenue 

Total revenue 

Expenses included in EBITDA 
EBITDA1 
(EBITDA margin) 
Adjusted EBITDA2 
Adjusted EBITDA as a % of revenue  

(Adjusted EBITDA margin) 

Depreciation and amortization 

Finance expense (recovery) 

Earnings before income taxes 

Income tax expense 

Net earnings  

Net earning as a % of revenue 

Basic earnings per share 

Diluted earnings per share 

Adjusted net earnings3 
Basic adjusted earnings per share3 
Diluted adjusted earnings per share3 

10 
4,718 

4,728 

7,236 
(2,508) 
-53.0 
323 

6.8 

397 
18 
(2,923) 
(42) 

(2,881) 

-60.9 
(0.296) 
(0.295) 

(50) 
(0.005) 
(0.005) 

($ Thousands, except Percentages and per share Amounts)

1	 EBITDA	is	defined	as	revenue	less	operating	expenses	(which	equates	to	net	earnings	before	income	tax,	finance	expense	(recovery)	and	depreciation	and	amortization).	 

See Terminology. 

2	 Adjusted	EBITDA	is	defined	as	EBITDA	(defined	above)	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	 

occurring	or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

3	 Adjusted	net	earnings	is	defined	as	net	earnings	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	occurring	 

or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

4	 EBITDA	in	prior	periods	has	been	restated	with	‘gain	(loss)	on	disposal	of	assets’	in	included	expenses.

3 0

WE ARE DEPENDABLE. 
 
In	local	currency	sterling	£ 

Q4 

Q3 

Q2 

2017 

Q1 

Q4 

Q3 

Q2 

Q1

2016

Healthcare revenue 
Hospitality revenue 

Total revenue 

Expenses included in EBITDA 
EBITDA1  

(EBITDA margin) 
Adjusted EBITDA 2 
Adjusted EBITDA as a % of revenue  

(Adjusted EBITDA margin) 

Depreciation and amortization 

Finance expense (recovery) 

Earnings before income taxes 

Income tax expense 

Net earnings  

Net earning as a % of revenue 

Basic earnings per share 

Diluted earnings per share 

6 
2,755 

2,761 

4,227 
(1,466) 
-53.1 
188 

6.8 

232 
(3) 
(1,695) 
(25) 

(1,670) 

-60.5 
(0.172) 
(0.171) 

Adjusted net earnings 3 
Basic adjusted earnings per share 3 
Diluted adjusted earnings per share 3 

(16) 
(0.002) 
(0.002) 

($ Thousands, except Percentages and per share Amounts)

1	 EBITDA	is	defined	as	revenue	less	operating	expenses	(which	equates	to	net	earnings	before	income	tax,	finance	expense	(recovery)	and	depreciation	and	amortization).	 

See Terminology. 

2	 Adjusted	EBITDA	is	defined	as	EBITDA	(defined	above)	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	 

occurring	or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

3	 Adjusted	net	earnings	is	defined	as	net	earnings	with	the	exclusion	of	certain	material	items	that	are	unusual	in	nature,	infrequently	occurring	 

or	not	considered	part	of	our	core	operations.	See	Terminology	for	a	complete	description	of	the	adjusted	items.

REVENUE, EARNINGS & EBITDA

For  the  year  ended  December  31,  2017,  K-Bro’s  revenue 

Fishers, transition costs related to the transition to our new 

increased by 7.2% to $170.6 million from $159.1 million in the 

Toronto  facility,  training  costs  related  to  new  staff,  labour 

comparative  period.  This  increase  was  due  to  additional 

costs  associated  transitioning  volume  in  Vancouver  during 

volume from the acquisition of Fishers, additional awarded 

Q4 2017 and costs related to mitigating the effect related to 

healthcare  volume  from  the  Vancouver  lower  mainland 

the  lock-out  of  the  unionized  delivery  drivers  in  Toronto, 

contract  signed  in  2016,  William  Osler  Health  System 

offset by higher revenues. In addition, throughout 2017 the 

volume, Trillium Health Partners volume, organic growth at 

company incurred significant overtime and one-time costs 

existing customers, and new customers secured in existing 

to  support  new  business,  strong  volumes  and  temporary 

markets.  In  2017,  approximately  68.6%  of  K-Bro’s  revenue 

capacity constraints in certain markets that we operate in. 

was generated from healthcare institutions, which is slightly 

lower compared to 70.0% in 2016, primarily related to the 

acquisition of Fishers which is hospitality based. 

Net earnings decreased by $5.8 million from $11.5 million in 

2016 to $5.7 million in 2017. Net earnings as a percentage of 

revenue  decreased  by  3.8%,  from  7.2%  in  2016  to  3.4%  in 

EBITDA  decreased  in  the  year  to  $24.0  million  from  $28.1 

2017.  This  decrease  in  net  earnings  is  primarily  due  to  the 

million  in  2016,  which  is  a  decrease  of  14.7%.  The  EBITDA 

flow through items in EBITDA discussed above and higher 

margin  decreased  to  14.1%  in  2017  compared  to  17.7%  in 

depreciation of property, plant and equipment and interest 

2016, due to transaction costs related to the acquisition of 

expense, offset by a lower income tax expense.

3 1

2017 ANNUAL REPORT 
 
 
 
 
 
OPERATING EXPENSES

Wages and benefits increased to $70.4 million in 2017 from 

storage requirements related to the additional volume from 

$65.1  million  in  2016,  and  increased  as  a  percentage  of 

the  Vancouver  lower  mainland  contract.  Occupancy  costs 

revenue from 40.9% in 2016 to 41.2% in the same period of 

include  $0.2  million  related  to  the  incremental  volume 

2017.  The  increase  in  the  period  is  due  to  the  incremental 

processed as a result of the acquisition of Fishers.

labour required to process the increased volumes, significant 

overtime costs and one-time costs to support new business, 

strong  volumes  and  temporary  capacity  constraints  in 

certain  of  our  markets  as  well  as  one-time  transition  costs 

associated with the Toronto facility move and rising labour 

costs  from  incremental  increases  in  the  wage  rate.  Wages 

and benefits include $1.8 million related to the incremental 

volume processed as a result of the acquisition of Fishers.

Materials and supplies increased to $5.5 million and to 3.2% 

as  a  percentage  of  revenue,  compared  to  $4.8  million  and 

3.0% in 2016, due to higher costs associated with the move 

to  the  new  Toronto  facility  and  to  support  the  increased 

volumes in certain markets. Materials and supplies include 

$0.2 million related to the incremental volume processed as 

a result of the acquisition of Fishers.

Linen expenses increased to $19.0 million in 2017 from $17.5 

million in 2016, and increased as a percentage of revenue to 

11.1% from 11.0% in 2016. The increase is a result of increased 

healthcare  volumes  from  new  customers.  Linen  expenses 

include  $0.6  million  related  to  the  incremental  volume 

processed as a result of the acquisition of Fishers.

Repairs and maintenance increased to $5.6 million and to 

3.3% as a percentage of revenues, compared to $4.9 million 

and 3.1% in 2016, primarily related to the timing of scheduled 

maintenance  activities.  Repairs  and  maintenance  include 

$0.2 million related to the incremental volume processed as 

a result of the acquisition of Fishers.

Utility  costs  increased  to  $10.4  million  compared  to  $9.8 

million  in  2016  and  remained  constant  as  a  percentage  of 

revenue  at  6.1%.  The  increase  is  primarily  due  to  the 

incremental  volume  processed,  the  transition  to  the  new 

Toronto facility, the new carbon levy in Ontario and Alberta, 

offset  by  improved  efficiencies  in  the  new  Toronto  facility. 

Utility costs include $0.4 million related to the incremental 

volume processed as a result of the acquisition of Fishers.

Corporate costs increased to $10.9 million and to 6.4% as a 

percentage of revenues compared to $7.5 million and 4.7% 

in 2016, primarily due to the timing of costs and initiatives to 

support  the  Corporation’s  growth  and  business  strategies 

across the plants. Corporate costs include an additional $3.0 

million  related  to  the  acquisition  of  Fishers  of  which  $2.8 

million are transaction related costs and $0.2 million relates 

to the ongoing operations of Fishers.

Delivery  costs  increased  to  $18.3  million  and  to  10.7%  as  a 

percentage  of  revenues  compared  to  $16.0  million  and 

10.0% in 2016. The increase is a result of increased business 

activity, higher cost of diesel, transition costs related to the 

new  Toronto  facility  and  temporary  costs  to  mitigate  the 

effects  related  to  the  lock-out  of  the  Toronto  unionized 

delivery drivers. Delivery costs include $1.0 million related to 

the  incremental  volume  processed  as  a  result  of  the 

acquisition of Fishers.

Occupancy costs increased to $6.5 million and to 3.8% as a 

percentage of revenue, compared to $5.3 million and 3.3% 

in  2016.  This  increase  is  a  result  of  the  new  Toronto  facility 

and additional warehousing costs to address the temporary 

Depreciation  of  property,  plant  and  equipment  and 

amortization  of  intangible  assets  represents  the  expense 

related  to  the  appropriate  matching  of  certain  of  K-Bro's 

long-term assets to the estimated useful life and period of 

economic  benefit  of  those  assets.  The  increase  during  the 

quarter  is  related  to  the  completion  of  the  new  Toronto 

facility and the acquisition of Fishers.

Income tax includes current and future income taxes based 

on  taxable  income  and  the  temporary  timing  differences 

between  the  tax  and  accounting  bases  of  assets  and 

liabilities. Income tax reflects the provision on the earnings 

of the Corporation. 

3 2

WE ARE DEPENDABLE.L I Q U I D I T Y   &   C A P I TA L   R E S O U R C E S 

In  2017  cash  generated  by  operating  activities  was  $18.8 

issuance of Common Shares, offset by net repayment to the 

million, compared to $24.5 million during 2016. The change 

revolving credit facility, and dividends paid to Shareholders.

in  cash  from  operations  is  primarily  due  to  the  change  in 

working capital items driven mainly from the timing of business 

activity and payments related to capital commitments.

During  2017,  cash  used  in  investing  activities  was  $101.3 

million compared to $38.4 million in 2016. Investing activities 

related  primarily  to  the  acquisition  of  Fishers,  purchase  of 

During  2017,  cash  generated  by  financing  activities  was 

plant  equipment  for  the  new  Vancouver  plant,  cash 

$93.8 million compared to $13.8 million in 2016. Financing 

settlement  of  plant  equipment  for  the  new  Toronto  plant, 

activities  in  2017  consisted  of  net  proceeds  from  the 

and  the  purchase  of  equipment  in  existing  plants  to 

revolving  credit  facility,  $87.7  million  net  proceeds  from 

facilitate strategic growth.

CONTRACTUAL OBLIGATIONS

Payments due under contractual obligations for the next five years and thereafter are as follows:

 PAYMENTS DUE BY PERIOD

Long-term debt 

Operating lease commitments 

Utility commitments 

Linen purchase obligations 

Property, plant and equipment  

Total 
42,780 

68,276 

9,676 

10,232 

< 1 Year 
- 

9,588 

5,827 

10,232 

  commitments 

28,748 

28,748 

1-3 Years 
42,780 

15,379 

2,575 

- 

- 

4-5 Years 
- 

11,115 

1,274 

- 

- 

> 5 Years
-

32,194

-

-

-

The  operating  lease  obligations  are  secured  by  automotive  equipment  and  plants,  and  are  more  fully  described  in  the 

Corporation’s audited annual consolidated financial statements. The source of funds for these commitments will be from 

operating cash flow and, if necessary, the undrawn portion of the revolving credit facility.

FINANCIAL POSITION

Cash and cash equivalents 

Long-term debt 

Shareholders' equity  

Total capitalization  
Debt to total capitalization % (see Terminology for definition) 

2017 

2016

(11,276) 
42,780 
201,587 
233,091 
18.4 

- 

25,800 

116,672

142,472

18.1

For the year ended December 31, 2017, the Corporation had a 

deposits  related  to  the  acquisition  of  equipment  related 

debt to total capitalization ratio of 18.4%, unused borrowing 

across the plants.

capacity of $55.6 million and has not incurred any events of 

default under the terms of its credit agreement.

Management believes that K-Bro has the capital resources 

and  liquidity  necessary  to  meet  its  commitments,  support 

As  at  December  31,  2017,  the  Corporation  had  net  working 

its operations and finance its growth strategies. In addition 

capital  of  $32.0  million  compared  to  its  working  capital 

to  K-Bro’s  ability  to  generate  cash  from  operations  and  its 

position of $13.8 million at December 31, 2016. The increase in 

revolving credit facility, K-Bro believes it is also able to issue 

working capital is primarily attributable to timing differences 

additional  Common  Shares  or 

increase 

its  borrowing 

related in the cash settlement of new plant equipment, and 

capacity,  if  necessary,  to  provide  for  capital  spending  and 

sustain its property, plant and equipment.

3 3

2017 ANNUAL REPORT 
 
 
 
D I V I D E N D S

#OF SHARES 
FISCAL PERIOD  PAYMENT DATE  OUTSTANDING 

AMOUNT 
PER SHARE 

1 2 3 4

2017 
TOTAL 
AMOUNT 

1 2 3 4

AMOUNT 
PER SHARE 

2016
TOTAL 
AMOUNT

5 6 7

 January 

 February 

 March 

Q1 

 April 

 May 

 June 

Q2 

 July 

 August 

 September 

Q3 

 October 

 November 

 December 

Q4 

YTD 

February 15 

March 15 

April 13 

8,023,480 

8,023,480 

8,023,480 

May 15 

June 15 

July 14 

9,541,480 

9,583,902 

9,583,902 

August 15 

September 15 

October 13 

9,583,902 

9,583,902 

9,583,902 

November 15 

December 15 

9,583,902 

9,583,902 

January 15 

10,508,502 

0.10000 

0.10000 

0.10000 

0.30000 

0.10000 

0.10000 

0.10000 

0.30000 

0.10000 

0.10000 

0.10000 

0.30000 

0.10000 

0.10000 

0.10000 

0.30000 

1.20000 

802 
802 
802 

2,407 

954 
958 
958 

2,871 

958 
958 
958 

2,875 

958 
958 
1,501 

2,968 

11,121 

0.10000 

0.10000 

0.10000 

0.30000 

0.10000 

0.10000 

0.10000 

0.30000 

0.10000 

0.10000 

0.10000 

0.30000 

0.10000  

0.10000 

0.10000 

0.30000 

1.20000 

799

799

799

2,396

799

802

802

2,403

802

802

802

2,407

802

802

802

2,407

9,613 

1	 The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$802,348	per	month	for	January	-	March	2017;	when	rounded	in	thousands,	$2,407	of	dividends	were	paid	for	the	quarterly	period.	

2	 The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$954,148	for	April	2017,	$958,390	for	May	2017,	and	$958,390	for	June	2017.	When	rounded	in	thousands,	$2,871	of	dividends	were	

paid	for	the	quarterly	period.

3	 The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$958,390	per	month	for	July	-	September	2017;	when	rounded	in	thousands,	$2,875	of	dividends	were	paid	in	Q3.

4	 The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$958,390	for	October	2017,	$958,390	for	November	2017,	and	$1,050,850	for	December	2017;	when	rounded	in	thousands,	$2,968	of	

dividends	were	paid	in	Q4.

5	

	The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$798,571	per	month	for	January	-	March	2016;	when	rounded	in	thousands,	$2,396	of	dividends	were	paid	for	the	quarterly	period.

6	 The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$798,571	for	April	2016,	$802,348	for	May	2016,	and	$802,348	for	June	2016.	When	rounded	in	thousands,	$2,403	of	dividends	were	

paid	for	the	quarterly	period.

7	 The	total	amount	of	dividends	paid	was	$0.10000	per	share	for	a	total	of	$802,348	per	month	for	July	-	September	2016;	when	rounded	in	thousands,	$2,407	of	dividends	were	paid	in	Q3	and	Q4.

For  the  three  months  ended  December  31,  2017,  the 

the  Directors  of  the  Corporation.  All  such  dividends  are 

Corporation declared a $0.300 per Common Share dividend 

discretionary. Dividends are declared payable each month in 

compared  to  $0.284  per  Common  Share  of  Distributable 

equal  amounts  to  Shareholders  on  the  last  business  day  of 

Cash Flow (see Terminology). The payout ratio for the three 

each month and are paid by the 15th of the following month.

months ended December 31, 2017 was 107.1%

The Corporation’s policy is to pay dividends to Shareholders 

from its available distributable cash flow while considering 

requirements  for  capital  expenditures,  working  capital, 

growth capital and other reserves considered advisable by 

The Corporation designates all dividends paid or deemed to 

be  paid  as  Eligible  Dividends  for  purposes  of  subsection 

89(14) of the Income Tax Act (Canada), and similar provincial 

and territorial legislation, unless indicated otherwise.

3 4

WE ARE DEPENDABLE.  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
D I S T R I B U TA B L E   C A S H   F L O W 

(see Terminology)

(all amounts in this section in $000’s except per share amounts and percentages)

The Corporation’s source of cash for dividends is distributable cash flow provided by operating activities.  

Distributable cash flow, reconciled to cash provided by operating activities as calculated under IFRS,  

is presented as follows:

Q4 

Q3 

Q2 

2017 
Q1 

Q4 

Q3 

Q2 

2016
Q1

Cash provided by operating activities 

6,395 

3,788 

2,297  6,300 

6,071 

7,581 

4,143  6,726

Deduct (add):
Net changes in non-cash working capital items1 
Share-based compensation 
Maintenance capital expenditures 2 

2,942 
333 
349 

(3,917) 

(4,161) 

276 

192 

494 

427 

1,214 
405 
179 

(336) 

1,102 

(2,625) 

368 

264 

337 

289 

330 

1,270 

665

483

293

Distribution cash flow 

Dividends declared 

Dividends declared per share 
Payout ratio 3 % 

Weighted average shares outstanding 

7,237 

5,537 

4,502 
2,771 
2,968 
2,407 
0.300  0.300  0.300  0.300 
53.5 

2,875 

2,871 

107.1 

39.7 

51.8 

5,775 

5,853 

5,168  5,285

2,407 

2,407 

 2,403 

2,396

0.300  0.300  0.300  0.300

41.7 

41.1 

46.5 

45.3

  during the period, basic 

9,718 

9,511 

9,104 

7,979 

7,965 

7,957 

7,952 

7,946

Weighted average shares outstanding 

  during period, diluted 

9,755 

9,548 

9,133 

7,999 

8,004 

7,991 

7,965 

7,965

Trailing-twelve months ("TTM") 
Distributable cash flow 

Dividends 
Payout ratio 3 % 

20,047  23,051  21,667  21,298 
9,624 
45.2 

11,121  10,560  10,092 
55.5 
46.6 
45.8 

22,081  20,908  21,426 

21,731 

9,613  9,602 

9,591  9,579  

43.5 

45.9 

44.8 

44.1 

($ Thousands, except percentages and per share amounts)

1	 Net	changes	in	non-cash	working	capital	is	excluded	from	the	calculation	as	management	believes	it	would	introduce	significant	cash	flow	variability	and	affect	underlying	cash	flow	from	operating	activities.	
Significant	variability	can	be	caused	by	such	things	as	the	timing	of	receipts	(which	individually	are	large	because	of	the	nature	of	K-Bro’s	customer	base	and	timing	may	vary	due	to	the	timing	of	customer 	
approval,	vacations	of	customer	personnel,	etc.)	and	the	timing	of	disbursements	(such	as	the	payment	of	large	volume	rebates	done	once	annually).	As	well,	large	increases	in	working	capital	are	generally 	
required	when	contracts	with	new	customers	are	signed	as	linen	is	purchased	and	accounts	receivable	increase.	Management	feels	that	this	amount	should	be	excluded	from	the	distributable	cash	flow	calculation.

2 	 Maintenance	capital	expenditures	include	costs	required	to	maintain	or	replace	assets	which	do	not	have	a	discrete	return	on	investment.

3	 The	ratio	of	dividends	paid	compared	to	distributable	cash	flow	is	periodically	reviewed	by	the	Board	of	Directors	to	take	into	account	the	current	and	prospective	performance	of	the	business	and	other	

items	considered	to	be	prudent.	Payout	ratio	is	calculated	on	the	dividends	declared	divided	by	the	distributable	cash	flow.

3 5

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
 
OUTSTANDING SHARES

As  at  December  31,  2017,  the  Corporation  had  10,508,502 

Common  Shares  outstanding.  Basic  and  diluted  weighted 

these estimates and assumptions which are based on past 

experience  and  other  factors  that  are  deemed  reasonable 

under the circumstances.

average  number  of  Common  Shares  outstanding  for  2017 

K-Bro  has  hired  individuals  and  consultants  who  have  the 

were  9,083,693  and  9,114,874,  respectively,  (7,955,026  and 

skills  required  to  make  such  estimates  and  ensures  that 

7,986,729, respectively, for the comparative 2016 periods).

individuals or departments with the most knowledge of the 

In  accordance  with  the  Corporation’s  long  term  incentive 

plan (the “LTI Plan”) and in conjunction with the performance 

of  the  Corporation  in  the  2016  fiscal  year,  on  April  21,  2017 

the Compensation, Nominating and Corporate Governance 

activity are responsible for the estimates. Furthermore, past 

estimates are reviewed and compared to actual results, and 

actual  results  are  compared  to  budgets  in  order  to  make 

more informed decisions on future estimates.

Committee  of  the  Board  of  Directors  approved  LTI 

K-Bro’s leadership team’s mandate includes ongoing 

compensation of $1.7 million (2016 – $1.6 million) to be paid 

development of procedures, standards and systems to 

as Common Shares issued from treasury. As at December 31, 

allow K-Bro staff to make the best decisions possible  

2017, the value of the Common Shares held in trust by the 

and ensuring those decisions are in compliance with the 

LTI trustee was $2.3 million (December 31, 2016 – $1.9 million) 

Corporation’s policies.

which  was  comprised  of  54,880  in  unvested  Common 

Shares  (December  31,  2016  –  44,634)  with  a  nil  aggregate 

cost (December 31, 2016 – $nil).

As at March 14, 2018 there were 10,508,502 Common Shares 

issued and outstanding including 54,880 Common Shares 

issued but held as unvested treasury shares.

RELATED PARTY TRANSACTIONS

Preparation  of  the  Corporation’s  consolidated  financial 

statements  requires  management  to  make  estimates  and 

assumptions that affect:

•  volume rebates;

• 

• 

linen in service;

intangible assets;

•  goodwill;

• 

income taxes;

The Corporation incurred expenses in the normal course of 

•  provisions;

business  for  advisory  consulting  services  provided  by  Mr. 

•  allowance for doubtful accounts;

Matthew  Hills,  a  Director  of  the  Corporation.  The  amounts 

•  segment information; and,

charged are recorded at their exchange amounts and are on 

•  business combinations.

arm’s length terms. For the year ended December 31, 2017, the 

Corporation incurred fees totaling $138,000 (2016– $138,000).

CRITICAL ACCOUNTING ESTIMATES

The  following  discusses  the  most  significant  accounting 

judgments and estimates in the Corporation’s consolidated 

financial statements.

The  Corporation’s  summary  of  significant  accounting 

Intangible Assets

policies are contained in note 2 to the audited consolidated 

financial statements.

The  Corporation’s  financial  statements  include  estimates 

and  assumptions  made  by  management  in  respect  of 

operating 

results,  financial  conditions,  contingencies, 

commitments,  and  related  disclosures.  Actual  results  may 

vary from these estimates. The following are, in the opinion 

of management, the Corporation’s most critical accounting 

estimates,  being  those  that  involve  the  most  difficult, 

subjective  and  complex 

judgments,  and/or  requiring 

estimates  that  are  inherently  uncertain  and  which  may 

change in subsequent reporting periods.

K-Bro  has  continuously  refined  and  documented 

its 

management and internal reporting systems to ensure that 

The Corporation accounts for intangible assets and goodwill 

in accordance with IFRS 3, Business Combinations and IAS 

38, Intangible Assets. In a business combination, K-Bro may 

acquire  the  assets  and  assume  certain  liabilities  of  an 

acquired  entity.  The  allocation  of  the  purchase  price  for 

these  transactions  involves  judgment  in  determining  the 

fair  values  assigned  to  the  tangible  and  intangible  assets 

acquired and the liabilities assumed on the acquisition. The 

determination  of  these  fair  values  involves  a  variety  of 

assumptions,  including  revenue  growth  rates,  expected 

operating income, discount rates, and earnings multiples. If 

K-Bro’s estimates or assumptions change prior to finalizing 

the purchase price allocation for a transaction, a revision to 

the  purchase  price  allocation  or  the  carrying  value  of  the 

related  assets  and  liabilities  acquired  may  impact  our  net 

accurate, timely, internal and external information is gathered 

income in future periods.

and  disseminated.  Management  also  regularly  evaluates 

3 6

WE ARE DEPENDABLE.At  the  date  of  the  acquisition,  K-Bro  must  estimate  the 

as the Chief Executive Officer. Aggregation occurs when the 

value of acquired intangible assets that do not have a well-

operating segments have similar economic characteristics, 

defined  market  value,  such  as  the  value  of  customer  lists 

and  have  similar  (a)  products  and  services;  (b)  geographic 

and relationships and non-competition agreements.

proximity;  (c)  type  or  class  of  customer  for  their  products 

Valuing  these  assets  involves  estimates  of  the  future  net 

benefit to K-Bro and the useful life of such benefits and is 

based upon various internal and external factors. A change 

in  those  estimates  could  cause  a  material  change  to  the 

value of the intangible assets.

and services; (d) methods used to distribute their products 

or  provide  their  services;  and  (e)  nature  of  the  regulatory 

environment, if applicable. 

Provisions

The Corporation is required to restore the leased premises of 

Although  intangible  assets  are  amortized  over  their  useful 

its  leased  plants.  A  provision  has  been  recognized  for  the 

life, if the estimated value of an intangible asset has declined 

present value of the estimated expenditure required to remove 

below  its  amortized  book  value,  a  write-down  would  be 

any leasehold improvements and installed equipment. 

recorded in the period in which the event causing the decline 

in  value  occurred,  which  would  increase  amortization 

expense and decrease the intangible assets balance. 

Management  regularly  evaluates  these  estimates  and 

judgments.  Revisions 

to  accounting  estimates  are 

recognized in the period in which the estimate is revised if 

The  Corporation  reviews  goodwill  at  least  annually  and 

the revision affects only that period or in the period of the 

other non-financial assets when there is any indication that 

revision  and  future  periods  if  the  revision  affects  both 

the  asset  might  be  impaired.  The  Corporation  applies 

current and future periods.

judgment in assessing the likelihood of renewal of significant 

contracts included in the intangible assets. The Corporation 

has  estimated  the  fair  value  of  CGUs  to  which  goodwill  is 

allocated based on value in use using discounted cash flow 

models that required assumptions about future cash flows, 

T E R M I N O L O G Y

margins,  and  discount  rates.  At  this  time,  K-Bro  does  not 

EBITDA

believe any intangible assets have a book value in excess of 

their fair market value.

Recognition of Rebate Liabilities

We  report  on  our  EBITDA  (Earnings  before  interest,  taxes, 

depreciation and amortization) because it is a key measure 

used  by  management  to  evaluate  performance.  EBITDA  is 

utilized in measuring compliance with debt covenants and 

In  applying  its  accounting  policy  for  volume  rebates,  the 

in  making  decisions  relating  to  dividends  to  Shareholders. 

Corporation  must  determine  whether  the  processing 

We  believe  EBITDA  assists 

investors 

in  assessing  our 

volume thresholds will be achieved. The most difficult and 

performance  on  a  consistent  basis  as  it  is  an  indication  of 

subjective  area  of  judgment  is  whether  a  contract  will 

our  capacity  to  generate  income  from  operations  before 

generate  satisfactory  volume  to  achieve  minimum  levels. 

taking into account management’s financing decisions and 

Management  considers  all  appropriate 

facts  and 

costs  of  consuming  tangible  and  intangible  capital  assets, 

circumstances 

in  making  this  assessment 

including 

which  vary  according  to  their  vintage,  technological 

historical  experience,  current  volumetric  run-rates,  and 

currency  and  management’s  estimate  of  their  useful  life. 

expected future events.

Linen in Service

The estimated service lives of linen in service are reviewed at 

least annually and are updated if expectations change as a 

result  of  physical  wear  and  tear,  technical  or  commercial 

obsolescence and legal or other limits of use. 

Segment Identification

Accordingly,  EBITDA  comprises  revenues  less  operating 

costs  before  financing  costs,  capital  asset  and  intangible 

asset amortization, and income taxes.

EBITDA  is  a  sub-total  presented  within  the  statement  of 

earnings in accordance with the amendments made to IAS 

1  which  became  effective  January  1,  2016.  EBITDA  is  not 

considered  an  alternative  to  net  earnings  in  measuring 

K-Bro’s  performance.  EBITDA  should  not  be  used  as  an 

exclusive measure of cash flow since it does not account for 

When determining its reportable segments, the Corporation 

the impact of working capital changes, capital expenditures, 

considers  qualitative  factors,  such  as  operations  that  offer 

debt changes and other sources and uses of cash, which are 

distinct  products  and  services  and  are  considered  to  be 

disclosed in the consolidated statements of cash flows.

significant by the Chief Operating Decision Maker, identified 

3 7

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
3 MTHS ENDED 
DECEMBER 31 

YEARS ENDED 
DECEMBER 31

2017 
(1,287) 

849 
786 
3,543 
562 

4,453 

2016 
2,197 

1,011 

247 

2,438 

428 

6,321 

2017 
5,718 

3,761 
1,133 
11,606 
1,767 

23,985 

2016
11,527

4,840

739

9,235 

1,790

28,131

Net earnings (loss) 

Add
Income tax expense 

Finance expense   

Depreciation of property, plant and equipment 

Amortization of intangible 

EBITDA 

($ Thousands of CDN)

NON-GAAP MEASURES

Adjusted EBITDA

Adjusted EBITDA is a measure which has been reported in 

quarter  in  2017,  K-Bro  incurred  $2.8  million  in  transaction 

order  to  assist  in  the  comparison  of  historical  EBITDA  to 

costs directly related to the acquisition of Fishers, which is 

current  results.  Adjusted  EBITDA  is  defined  as  EBITDA 

not  expected  to  occur  in  the  normal  course  of  operations. 

(defined above) with the exclusion of certain material items 

The  normalization  of  this  expense  from  the  calculation  of 

that  are  unusual  in  nature,  infrequently  occurring  or  not 

EBITDA is considered by Management to be a more accurate 

considered  part  of  our  core  operations.  The  calculation  of 

representation  of  continuing  operations.  One-time  costs 

Adjusted EBITDA normalizes the impact of the transaction 

related to the Toronto plant transition, capacity constraints 

costs  related  to  the  acquisition  of  Fishers,  and  the  related 

and the Toronto driver lock-out have not been adjusted for 

impact  on  EBITDA  (as  defined  above).  During  the  fourth 

in the table below.

CAN 

UK 

2017 
6,961 

2017 
(2,508) 

3 MTHS ENDED 
DECEMBER 31 

2017 
4,453 

2016 
6,321 

CAN 

UK 

YEARS END 
DECEMBER

2017 
26,493 

2017 
(2,508) 

2017 
23,985 

2016 
28,131 

EBITDA 

Add: Transaction costs incurred  

in the acquisition of Fishers 

- 

2,831 

2,831 

- 

- 

2,831 

2,831 

-

Adjusted EBITDA 

6,961 

323 

7,284 

6,321 

26,493 

323 

26,816  28,131

($ Thousands CDN)

3 8

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADJUSTED NET EARNINGS & ADJUSTED NET EARNINGS PER SHARE

Adjusted net earnings and adjusted net earnings per share 

normalizes  the  impact  of  the  transaction  costs  related  to 

are measures which have been reported in order to assist in 

the  acquisition  of  Fishers,  and  the  related  impact  on  net 

the comparison of historical net earnings to current results. 

earnings  and  net  earnings  per  share.  The  normalization  of 

Adjusted  net  earnings  is  defined  as  net  earnings  with  the 

this net expense in the calculation of adjusted net earnings 

exclusion  of  certain  material  items  that  are  unusual  in 

and  adjusted  net  earnings  per  share  is  considered  by 

nature, infrequently occurring or not considered part of our 

management to be a more accurate representation of the 

core  operations.  The  calculation  of  adjusted  net  earnings 

net earnings from core operations.

Net earnings (loss) 

Add (net of corporate income taxes):  

Transaction costs incurred in the  

CAN 

2017 

1,594 

UK 
2017 
(2,881) 

2017 
(1,287) 

2016 
2,197 

CAN 

2017 

8,599 

UK 
2017 
(2,881) 

2017 

5,718 

2016 

11,527 

  acquisition of Fishers 

- 

2,831 

2,831 

- 

- 

2,831 

2,831 

-

Adjusted net earnings 

1,594 

(50) 

1,544 

2,197 

8,599 

(50) 

8,549 

11,527

Weighted average number  

  of shares outstanding:

Basic 

Diluted 

Adjusted net earnings per share: 

9,717,890  9,717,890  9,717,890  7,964,645 

9,083,693  9,083,693  9,083,693  7,955,026 

9,755,183  9,755,183  9,755,183  8,003,999 

9,114,874 

9,114,874  9,114,874  7,986,729

Basic 

Diluted 

0.164 

(0.005) 

0.163 

(0.005) 

0.159 

0.158 

0.276 

0.274 

0.947 

0.943 

(0.006) 

(0.005) 

0.941 

0.938 

1.449 

1.443

DISTRIBUTABLE CASH FLOW

Distributable cash flow is a measure used by management 

to evaluate its performance. While the closest IFRS measure 

is  cash  provided  by  operating  activities,  distributable  cash 

flow is considered relevant because it provides an indication 

provide an indication of the sustainability of dividends. The 

payout  ratio  depends  on  the  distributable  cash  and  the 

Corporation’s dividend policy.

DEBT TO TOTAL CAPITALIZATION

of how much cash generated by operations is available after 

Debt to total capitalization is defined by management as the 

capital  expenditures.  It  shall  be  noted  that  although  we 

total long-term debt less cash and cash equivalents divided 

consider this measure to be distributable cash flow, financial 

by  the  Corporation’s  total  shareholder’s  equity.  This  is  a 

and  non-financial  covenants  in  our  credit  facilities  and 

measure  used  by  investors  to  assess  the  Corporation’s 

dealer  agreements  may  restrict  cash  from  being  available 

financial structure.

for  dividends,  re-investment  in  the  Corporation,  potential 

acquisitions,  or  other  purposes. 

Investors  should  be 

cautioned that distributable cash flow may not actually be 

available  for  growth  or  distribution  from  the  Corporation. 

Management  refers  to  “Distributable  cash  flow”  as  to  cash 

provided by (used in) operating activities with the addition 

of net changes in non-cash working capital items, less share-

based compensation, and maintenance capital expenditures.

PAYOUT RATIO

Distributable  Cash  Flow,  Payout  Ratio,  Debt  to  Total 

Capitalization, Adjusted EBITDA, Adjusted net earnings, and 

Adjusted net earnings per share are not calculations based 

on  IFRS  and  are  not  considered  an  alternative  to  IFRS 

measures in measuring K-Bro’s performance. Distributable 

Cash  Flow,  Payout  Ratio,  Adjusted  EBITDA,  Adjusted  net 

earnings, and Adjusted net earnings per share do not have 

standardized meanings in IFRS and are therefore not likely to 

be comparable with similar measures used by other issuers.

Payout ratio is defined by management as the actual cash 

dividend divided by distributable cash. This is a key measure 

used by investors to value K-Bro, assess its performance and 

OFF BALANCE SHEET ARRANGEMENTS

As  at  December  31,  2017,  the  Corporation  has  not  entered 

into any off balance sheet arrangements.

3 9

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
C H A N G E S   I N   ACCO U N T I N G   P O L I C I E S

The Corporation has prepared its December 31, 2017 audited consolidated financial statements in accordance with IFRS. 

See  Note  2  of  the  Corporation’s  audited  annual  Consolidated  Financial  Statements  for  more  information  regarding  the 

significant accounting principles used to prepare the Consolidated Financial Statements. 

R E C E N T   AC C O U N T I N G 
P R O N O U N C E M E N T S

The following standard has been issued but has not yet been 

applied in preparing the consolidated financial statements.

• 

IFRS  15,  Revenue  from  Contracts  with  Customers,  was 

issued  in  May  2014  by  the  IASB  and  supersedes  IAS  18, 

"Revenue",  IAS  11  "Construction  Contracts"  and  other 

interpretive  guidance 

associated  with 

revenue 

recognition. IFRS 15 provides a single model to determine 

how  and  when  an  entity  should  recognize  revenue,  as 

• 

well  as  requiring  entities  to  provide  more  informative, 

relevant disclosures in respect of its revenue recognition 

criteria.  IFRS  15  is  to  be  applied  prospectively  and  is 

effective for annual periods beginning on or after January 

1,  2018,  with  earlier  application  permitted.  The  new 

standard introduces expanded disclosure requirements. 

The  Corporation  has  undertaken  a  detailed  review  of 

contracts entered with key customers and other forms of 

agreements  with  customers  and  has  evaluated  the 

provisions  under  the  five-step  model  specified  by  the 

new guidance. In addition, the Corporation continues to 

monitor  additional  interpretive  guidance  related  to  the 

new  standard  as  it  becomes  available,  as  well  as 

comparing 

the  conclusions  made  on 

specific 

interpretative  issues  to  other  peers  in  the  packaging 

industry, to the extent that such information is available. 

The standard will be implemented by the Corporation in 

2018.  The  Corporation  expects  the  new  revenue 

recognition guidance will not have a material impact on 

the  consolidated  financial  statements.  The  Corporation 

currently  intends  to  select  the  modified  retrospective 

approach  with  results  in  the  cumulative  effect  of 

adoption recognized at the date of initial application at 

January 1, 2018. 

• 

IFRS 9, Financial Instruments, was issued in July 2014 by 

the IASB and supersedes IAS 39, “Financial Instruments: 

Recognition  and  Measurement”.  IFRS  9  addresses  the 

classification, measurement and recognition of financial 

assets and financial liabilities. IFRS 9 retains but simplifies 

the  mixed  measurement  model  and  establishes  three 
primary  measurement  categories  for  financial  assets: 

amortized  cost,  fair  value  through  OCI  and  fair  value 
through P&L. IFRS 9 is to be applied prospectively and is 
effective for annual periods beginning on or after January 
1, 2018, with earlier application permitted. The Corporation 
has  determined  the  adoption  of  the  standard  will  not 
have  a  material  impact  to  the  consolidated  financial 
statements. 

IFRS 16, Leases, was issued in January 2016 and applies to 
annual reporting periods beginning on or after January 1, 
2019. IFRS 16 specifies how an IFRS reporter will recognize, 
measure,  present  and  disclose  leases.  The  standard 
provides  a  single  lessee  accounting  model,  requiring 
lessees  to  recognize  assets  and  liabilities  for  all  leases 
unless the lease term is 12 months or less or the underlying 
asset has a low value. Lessors continue to classify leases as 
operating  or  finance,  with  IFRS  16’s  approach  to  lessor 
accounting substantially unchanged from its predecessor, 
IAS 17. The Corporation is in the process of evaluating the 
impact that IFRS 16 may have on the financial statements. 
The standard will affect primarily the accounting for the 
Corporation's  operating  leases.  The  Corporation  has  not 
yet determined to what extent these commitments will 
result in the recognition of assets and liabilities for future 
payments and how this will affect EBITDA, net earnings 
and classification of cash flows.

•  On June 20, 2016 the IASB issued an amendment to IFRS 
2 "Share-based Payment" addressing three classification 
and  measurement  issues.  The  amendment  clarifies  the 
measurement  basis 
for  cash-settled,  share  based 
payments  and  the  accounting  for  modifications  that 
change an award from cash-settled to equity settled. It 
also introduces an exception to the principles in IFRS 2 
that will require an award to be treated as if it was wholly-
equity settled, where an employer is obliged to withhold 
an amount for the employee's tax obligation associated 
with a share based payment and pay that amount to the 
tax authority. The amendments are effective for periods 
beginning on or after January 1, 2018. The Corporation has 
determined the adoption of the standard will not have a 
material impact to the consolidated financial statements. 

4 0

WE ARE DEPENDABLE.F I N A N C I A L   I N S T R U M E N T S

K-Bro’s  financial  instruments  at  December  31,  2017  consist 

Derivative  financial 

instruments  are  utilized  by  the 

of cash and cash equivalents, accounts receivable, accounts 

Corporation to manage cash flow risk against the volatility 

payable and accrued liabilities, dividends payable and long-

in interest rates on its long-term debt and foreign exchange 

term  debt.  The  Corporation  does  not  enter  into  financial 

rates  on 

its  equipment  purchase  commitments.  The 

instruments  for  trading  or  speculative  purposes.  Financial 

Corporation  typically  does  not  utilize  derivative  financial 

assets  are  either  classified  as  available  for  sale,  held  to 

instruments  for  trading  or  speculative  purposes.  The 

maturity, trading or loans and receivables. Financial liabilities 

Corporation has a floating interest rate debt that gives rise 

are recorded at amortized cost. Initially, all financial assets 

to  risks  that  its  earnings  and  cash  flows  may  be  adversely 

and  financial  liabilities  must  be  recorded  on  the  balance 

impacted  by  fluctuations  in  interest  rates.  In  order  to 

sheet at fair value. Subsequent measurement is determined 

manage these risks, the Corporation may enter into interest 

by  the  classification  of  each  financial  asset  and  liability. 

rate  swaps,  forward  contracts  on  foreign  currency,  utilities 

Unrealized gains and losses on financial assets that are held 

and textiles or option contracts. The Corporation has entered 

as  available  for  sale  are  recorded  in  other  comprehensive 

into several electrical and natural gas contracts at December 

income until realized, at which time they are recorded in the 

31,  2017.  The  Corporation  has  examined  the  terms  of  the 

consolidated statement of earnings. All derivatives, including 

natural  gas  and  electricity  contracts  and  has  determined 

embedded  derivatives  that  must  be  separately  accounted 

that  these  contracts  will  be  physically  settled  and  as  such 

for,  are  recorded  at  fair  value  in  the  consolidated  balance 

are not considered to be financial instruments.

sheet. Transaction costs related to financial instruments are 

capitalized and then amortized over the expected life of the 

financial instrument using the effective interest method.

C R I T I C A L   R I S K S   &   U N C E R TA I N T I E S

As at December 31, 2017, there are no material changes in 

successfully  integrate  and  operate  additional  businesses; 

the  Corporation’s  risks  or  risk management  activities  since 

utility  costs;  the  labour  markets;  the  fact  that  our  credit 

December 31, 2016. The Corporation’s results of operations, 

facility imposes numerous covenants and encumbers assets; 

business  prospects,  financial  condition,  cash  dividends  to 

and environmental matters.

Shareholders  and  the  trading  price  of  the  Corporation’s 

Common Shares are subject to a number of risks. These risk 

factors  include:  dependence  on  long-term  contracts  and 

the  associated  renewal  risk  thereof;  the  effects  of  market 

volatility and uncertainty; potential future tax changes; the 

competitive  environment;  our  ability  to  acquire  and 

For  a  discussion  of  these  risks  and  other  risks  associated 

with an investment in Corporation Shares, see Risk Factors 

– Risks Related to K-Bro and the Laundry and Linen Industry 

detailed in the Corporation’s Annual Information Form that 

is available under the Corporation’s profile at www.sedar.com. 

4 1

2017 ANNUAL REPORTC O N T R O L S   &   P R O C E D U R E S

In order to ensure that information with regard to reports filed or submitted under securities legislation present fairly in all 

material respects the financial information of K-Bro, management, including the President and Chief Executive Officer 

(“CEO”) and the Chief Financial Officer (“CFO”), are responsible for establishing and maintaining disclosure controls and 

procedures, as well as internal control over financial reporting.

DISCLOSURE CONTROLS & PROCEDURES

The  Corporation  has  established  disclosure  controls  and 

Corporation’s CEO and CFO have evaluated the effectiveness 

procedures  to  ensure  that  information  disclosed  in  this 

of  these  disclosure  controls  and  procedures  for  the  year 

MD&A  and  the  related  financial  statements  of  K-Bro  was 

ended  December  31,  2017,  and  the  CEO  and  CFO  have 

properly  recorded,  processed,  summarized  and  reported  

concluded that these controls were operating effectively.

to  the  Board  of  Directors  and  the  Audit  Committee.  The 

INTERNAL CONTROLS OVER FINANCIAL REPORTING

The CEO and CFO acknowledge responsibility for the design 

no  evaluation  of  controls  can  provide  absolute  assurance 

of 

internal  controls  over  financial  reporting 

(“ICFR”). 

that  all  control  issues,  including  instance  of  fraud,  if  any, 

Consequently the CEO and CFO confirm that the additions 

have  been  detected.  These  inherent  limitations  include, 

to  these  controls  that  occurred  during  the  year  ended 

amongst  other  items:  (i)  that  managements’  assumptions 

December 31, 2017 did not materially affect, or are reasonably 

and judgments could ultimately prove to be incorrect under 

likely  to  materially  affect,  the  Corporation’s  ICFR.  Based 

varying conditions and circumstances; or, (ii) the impact of 

upon  their  evaluation  of  these  controls  for  the  year  ended 

isolated errors.

December  31,  2017,  subject  to  the  limitation  on  scope  of 

design as discussed below, the CEO and CFO have concluded 

that these controls were operating effectively.

Additionally,  controls  may  be  circumvented  by  the 

unauthorized acts of individuals, by collusion of two or more 

people, or by management override. The design of any system 

A  control  system,  no  matter  how  well  conceived  and 

of controls is also based, in part, upon certain assumptions 

operated,  can  provide  only  reasonable,  and  not  absolute, 

about the likelihood of future events, and there can be no 

assurance that the objectives of the control system are met. 

assurance  that  any  design  will  succeed  in  achieving  its 

As a result of the inherent limitations in all control systems, 

stated goals under all potential (future) conditions.

LIMITATION ON SCOPE OF DESIGN

K-Bro has limited the scope of design of DCP and our Internal Controls over Financial Reporting (ICFR) to exclude controls, 

policies and procedures of Fishers acquired on November 27, 2017. The scope limitation is in accordance with section 3.3(1)

(b) of NI 52-109 which allows an issuer to limit its design of ICFR to exclude controls, policies and procedures of a business 

that the issuer acquired not more than 365 days before the end of the fiscal period.

FISHERS 

Current assets 

Non-current assets 

Current liabilities 

Non-current liabilities 

(Millions) 

AS AT 
DEC 31, 2017 

27.9 
42.0 
11.3 

4.0 

FISHERS 

Revenue 

Expense 

Income from operations 

(Millions)

YEAR ENDED
DEC 31, 2017

4.7

(7.6)

(2.9)

Additional	information	regarding	K-Bro	including	required	securities	filings	are	available	on	 
our	website	at	www.k-brolinen.com	and	on	the	Canadian	Securities	Administrators’	website	 
at www.sedar.com;	the	System	for	Electronic	Document	Analysis	and	Retrieval	(“SEDAR”).	

Vous	pouvez	obtenir	des	renseignements	supplémentaires	sur	la	Société,	y	compris	les	documents	
déposés	auprès	des	autorités	de	réglementation,	sur	notre	site	Web,	au	www.k-brolinen.com et sur 
le	site	Web	des	autorités	canadiennes	en	valeurs	mobilières	au	www.sedar.com,	le	site	Web	du	
Système	électronique	de	données,	d’analyse	et	de	recherche	(«	SEDAR	»).

4 2

WE ARE DEPENDABLE. 
 
 
 
 
 
C O N S O L I D AT E D 
F I N A N C I A L   
S TAT E M E N T S

YEAR ENDED DEC 31, 2017

4 3

2017 ANNUAL REPORTI N D E P E N D E N T   A U D I TO R ' S   R E P O R T 

C O N S O L I D AT E D   S TAT E M E N T S   
O F   F I N A N C I A L   P O S I T I O N   

C O N S O L I D AT E D   S TAT E M E N T S   O F   
E A R N I N G S   &   C O M P R E H E N S I V E   I N C O M E 

C O N S O L I D AT E D   S TAT E M E N T S   
O F   C H A N G E S   I N   E Q U I T Y 

C O N S O L I D AT E D   S TAT E M E N T S   
O F   C A S H   F L O W 

N O T E S   TO   T H E   C O N S O L I D AT E D   
F I N A N C I A L   S TAT E M E N T S 

C O R P O R AT E   I N F O R M AT I O N 

4 5

4 6

4 7

4 8

4 9

5 0

7 9

4 4

WE ARE DEPENDABLE.MARCH 14, 2018

I N D E P E N D E N T   A U D I TO R ' S   R E P O R T
TO THE SHAREHOLDERS OF K-BRO LINEN INC.

We have audited the accompanying consolidated financial 

An  audit  involves  performing  procedures  to  obtain  audit 

statements  of  K-Bro  Linen  Inc.  and  its  subsidiaries,  which 

evidence  about  the  amounts  and  disclosures 

in  the 

comprise the consolidated statements of financial position 

consolidated financial statements. The procedures selected 

as  at  December  31,  2017  and  December  31,  2016,  and  the 

depend on the auditor’s judgment, including the assessment 

consolidated  statements  of  earnings  and  comprehensive 

of  the  risks  of  material  misstatement  of  the  consolidated 

income,  changes  in  equity  and  cash  flows  for  the  years  

financial  statements,  whether  due  to  fraud  or  error.  In 

then  ended,  and  the  related  notes,  which  comprise  a 

making  those  risk  assessments,  the  auditor  considers 

summary  of  significant  accounting  policies  and  other 

internal control relevant to the entity’s preparation and fair 

explanatory information.

Management’s responsibility for the 
consolidated financial statements

Management  is  responsible  for  the  preparation  and  fair 

presentation of these consolidated financial statements in 

accordance with International Financial Reporting Standards, 

and for such internal control as management determines is 

necessary to enable the preparation of consolidated financial 

statements that are free from material misstatement, whether 

due to fraud or error.

Auditor’s responsibility

presentation  of  the  consolidated  financial  statements  in 

order to design audit procedures that are appropriate in the 

circumstances,  but  not  for  the  purpose  of  expressing  an 

opinion on the effectiveness of the entity’s internal control. 

An  audit  also  includes  evaluating  the  appropriateness  of 

accounting  policies  used  and  the  reasonableness  of 

accounting  estimates  made  by  management,  as  well  as 

evaluating  the  overall  presentation  of  the  consolidated 

financial statements.

We believe that the audit evidence we have obtained in our 

audits is sufficient and appropriate to provide a basis for our 

audit opinion.

Our  responsibility  is  to  express  an  opinion  on  these 

Opinion

consolidated financial statements based on our audits. We 

conducted  our  audits 

in  accordance  with  Canadian 

generally  accepted  auditing  standards.  Those  standards 

require that we comply with ethical requirements and plan 

and  perform  the  audit  to  obtain  reasonable  assurance 

about  whether  the  consolidated  financial  statements  are 

free from material misstatement.

In our opinion, the consolidated financial statements present 

fairly, in all material respects, the financial position of K-Bro 

Linen Inc. and its subsidiaries as at December 31, 2017 and 

December  31,  2016  and  their  financial  performance  and 

their cash flows for the years then ended in accordance with 

International Financial Reporting Standards.

PricewaterhouseCoopers LLP

TD Tower, 10088 102 Avenue NW, Suite 1501  

Edmonton, AB, Canada T5J 3N5

T 1 780 441 6700 
F 1 780 441 6776

“PwC”	refers	to	PricewaterhouseCoopers	LLP,	an	Ontario	limited	liability	partnership.

4 5

CHARTERED PROFESSIONAL ACCOUNTANTS

2017 ANNUAL REPORTC O N S O L I D AT E D   S TAT E M E N T S   
O F   F I N A N C I A L   P O S I T I O N 

DEC 31, 2017 

DEC 31, 2016

ASSETS

Current assets
  Cash and cash equivalents 

  Accounts receivable 

Income tax receivable 

  Prepaid expenses and deposits 

Linen in service (note 7) 

Property, plant and equipment (note 8) 
Intangible assets (note 9) 
Goodwill (note 10) 

LIABILITIES

Current liabilities
  Accounts payable and accrued liabilities 

Income taxes payable 

  Dividends payable to shareholders 

Long-term debt (note 12) 
Unamortized lease and inducements (note 14) 
Provisions (note 11) 
Deferred income taxes (note 15) 

SHAREHOLDERS' EQUITY

Share capital 

Contributed surplus 

Retained earnings (deficit) 

Accumulated other comprehensive loss 

Contingencies and commitments (note 16) 

(Thousands of Canadian dollars)

Approved by the Board of Directors

11,276 
29,718 
2,281 
3,309 
21,456 
68,040 

171,668 
16,979 
38,526 
295,213 

34,143 
838 
1,051 
36,032 

42,780 
2,583 
2,393 
9,838 
93,626 

199,772 
1,952 
(65) 
(72) 
201,587 

295,213 

ROSS S. SMITH, DIRECTOR  

MATTHEW HILLS, DIRECTOR

The accompanying notes are an integral part of these consolidated financial statements.

-

18,451

-

1,472

11,511

31,434

113,258

3,141

20,456

168,289

16,270

596

802

17,668

25,800

1,863

-

6,286

51,617

109,390

1,944

5,338

-

116,672

168,289

4 6

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
C O N S O L I D AT E D   S TAT E M E N T S   O F 
E A R N I N G S   &   C O M P R E H E N S I V E   I N C O M E

Years	ended	December	31 

REVENUE 

Expenses
Wages and benefits (note 27) 
Linen (note 7) 
Utilities 
Delivery (note 27) 
Occupancy costs 

Materials and supplies 

Repairs and maintenance 

Corporate 
Loss on disposal of property, plant and equipment (note 28) 

EBITDA (note 28) 

Other expenses 
Depreciation of property, plant and equipment (note 8) 
Amortization of intangible assets (note 9) 
Finance expense (note 13)295,213 

Earnings before income taxes 
Current income tax expense 

Deferred income tax expense 

Income tax expense 
Net earnings 
36,032 
Other comprehensive loss 
Item that may be subsequently reclassified to earnings:
Foreign currency translation differences on foreign operations 

Total comprehensive income 

Net earnings per share (note 18)
Basic 

Diluted 

2017 

170,559 

70,352 
18,998 
10,393 
18,292 
6,460 
5,537 
5,627 
10,879 
36 
146,574 
23,985 

11,606 
1,767 
1,133 

14,506 
9,479 
2,137 
1,624 
3,761 
5,718 

(72) 

5,646 

0.63 
0.63 

2016

159,089

65,075

17,547

9,776

15,965

5,313

4,808

4,855

7,514

105

130,958

28,131

9,235

1,790

739

11,764

16,367

4,467

373

4,840
11,527 

-

11,527

1.45

1.44 

Weighted average number of shares outstanding: 
Basic 

Diluted 

9,083,693 
9,114,874 

7,955,026

7,986,729

($ Thousands of Canadian dollars, except share and per share amounts)

The accompanying notes are an integral part of these consolidated financial statements.

4 7

2017 ANNUAL REPORT 
 
 
 
C O N S O L I D AT E D   S TAT E M E N T S   
O F   C H A N G E S   I N   E Q U I T Y

TOTAL SHARE 
CAPITAL 

CONTRIBUTED 
SURPLUS 

RETAINED 
EARNINGS 
(DEFICIT) 

ACCUMULATED
OTHER
COMPREHENSIVE 
LOSS 

TOTAL
EQUITY

As at January 1, 2017 

109,390 

1,944 

Total comprehensive income 

- 

  Net proceeds from common 

  shares issued (note 17) 

  Deferred income tax impact 
  of share issuance (note 17) 
  Dividends declared (note 20) 
  Employee share based 

  compensation expense 

  Shares vested during the year 

As at December 31, 2017 

(Thousands of Canadian dollars)

87,655 

1,227 

- 

- 

1,500 

199,772 

- 

- 

- 

- 

1,508 

(1,500) 

1,952 

 5,338 

 5,718 

  - 

  - 

 (11,121) 

  - 

  - 

 (65) 

-  

116,672

(72)  

5,646

-  

-  

-  

-  

-  

87,655

1,227

(11,121)

1,508

-

(72 ) 

201,587

TOTAL SHARE 
CAPITAL 

CONTRIBUTED 
SURPLUS 

RETAINED 
EARNINGS 
(DEFICIT) 

ACCUMULATED
OTHER
COMPREHENSIVE 
LOSS 

As at January 1, 2016 

108,079 

1,737 

Total comprehensive income 

  Dividends declared (note 20) 
  Employee share based 

  compensation expense 

- 

- 

- 

  Shares vested during the year 

1,311 

As at December 31, 2016 

109,390 

($ Thousands of Canadian dollars)

- 

- 

1,518 

(1,311) 

1,944 

3,424 

11,527 

(9,613) 

- 

- 

5,338 

- 

- 

- 

- 

- 

- 

The accompanying notes are an integral part of these consolidated financial statements.

TOTAL 
EQUITY

113,240

11,527

(9,613)

1,518

-

116,672

4 8

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
C O N S O L I D AT E D   S TAT E M E N T S   
O F   C A S H   F L O W

Years	ended	December	31 

OPERATING ACTIVITIES 

Net Earnings 
  Depreciation of property, plant and equipment (note 8) 
  Amortization of intangible assets (note 7) 

Lease inducements, net of amortization 

  Accretion expense 

  Employee share based compensation expense 

Loss on disposal of property, plant and equipment 

  Deferred income taxes 

  146,574 

  Change in non-cash working capital items (note 21) 
Cash provided by operating activities 

14,506 

FINANCING ACTIVITIES 3
  Net proceeds of revolving debt 
  Net proceeds from issuance of common shares (note 17) 
  Dividends paid to shareholders 

Cash used in financing activities 

INVESTING ACTIVITIES 
  Purchase of property, plant and equipment (note 8) 
  Proceeds from disposal of property, plant and equipment 
  Acquisition of business (note 6) 
Cash provided by financing activities 

Ch ange in cash and cash equivalents during the year 

Effect of exchanges on cash 

Cash and cash equivalents, beginning of year 

Supplementary cash flow information 
Interest paid 

Income taxes paid 

($ Thousands of Canadian dollars)

2017 

5,718 
11,606 
1,767 
401 
42 
1,508 
36 
1,624 
22,702 

(3,922) 
18,780 

16,980 
87,655 
(10,872) 
93,763 

(44,494) 
- 
(56,774) 

(101,268) 

11,275 
1 
11,276 

703 
5,000 

2016

11,527
9,235

1,790

1,167

-

1,518

105

373

25,715

(1,194)

24,521

23,451

-
(9,610)

13,841 

(38,367)

5

(38,362)

-

-

-

631

4,062

The accompanying notes are an integral part of these consolidated financial statements.

4 9

2017 ANNUAL REPORT 
 
 
 
 
   
 
 
 
N O T E S   TO   T H E   C O N S O L I D AT E D 
F I N A N C I A L   S TAT E M E N T S

(Thousands of Canadian dollars, except share and per share amounts, years ended December 31, 2017 and 2016)

K-Bro Linen Inc. (the "Corporation" or “K-Bro”) is incorporated 

in  Canada  under  the  Business  Corporations  Act  (Alberta). 

K-Bro is the largest owner and operator of laundry and linen 

processing  facilities  in  Canada  and  a  market  leader  for 

laundry and textile services in Scotland and the North East 

of England. K-Bro and its wholly owned subsidiaries, operate 

across  Canada  and  the  United  Kingdom  (“UK”),  provide  a 

range of linen services to healthcare institutions, hotels and 

other commercial organizations that include the processing, 

management  and  distribution  of  general 

linen  and 

operating room linen. 

1. BASIS OF PRESENTATION

The  consolidated  financial  statements  of  the  Corporation 

have  been  prepared  in  accordance  with  International 

Financial  Reporting  Standards  (IFRS)  as  published  in  the 

CPA  Canada  Handbook.  The  preparation  of  financial 

statements  in  conformity  with  IFRS  requires  the  use  of 

certain  critical  accounting  estimates. 

It  also  requires 

management  to  exercise  its  judgment  in  the  process  of 

applying  the  Corporation’s  accounting  policies.  The  areas 

involving  a  higher  degree  of  judgment  or  complexity,  or 

areas  where  assumptions  and  estimates  are  significant  to 

The  Corporation’s  operations 

in  Canada 

include  nine 

the  Consolidated  Financial  Statements  are  disclosed  in 

processing  facilities  and  two  distribution  centres  under 

Note 5. 

three distinctive brands, including K-Bro Linen Systems Inc., 

Buanderie  HMR  and  Les  Buanderies  Dextraze,  in  ten 

Canadian  cities:  Québec  City,  Montréal,  Toronto,  Regina, 

Saskatoon,  Prince  Albert,  Edmonton,  Calgary,  Vancouver 

and Victoria.

2. SIGNIFICANT ACCOUNTING POLICIES

The principal accounting policies applied in the preparation 

of  these  consolidated  financial  statements  are  set  out 

below. These policies have been consistently applied to all 

The  Corporation’s  operations  include  Fishers  Topco  Ltd. 

the periods presented, unless otherwise stated.

("Fishers")  which  was  acquired  by  K-Bro  on  November  27, 

2017. Fishers was established in 1900 and is an operator of 

A. Basis of Measurement

laundry and linen processing facilities in Scotland, providing 

linen rental, workwear hire and cleanroom garment services 

to 

the  hospitality,  healthcare,  manufacturing  and 

pharmaceutical sectors. Fishers' client base includes major 

hotel  chains  and  prestigious  venues  across  Scotland  and 

the North East of England. The company operates in seven 

cities,  in  Scotland  and  the  North  East  of  England  with 

facilities  in  Cupar,  Perth,  Newcastle,  Livingston,  Inverness 

and Coatbridge.

The consolidated financial statements have been prepared 

under the historical cost convention.

B. Principles of Consolidation

The  consolidated  financial 

statements 

include 

the 

Corporation,  its  wholly  owned  subsidiaries  and  the  long-

term  incentive  plan  trust  (note  2(q)  (ii)).  All  intercompany 

balances  and  transactions  have  been  eliminated  upon 

consolidation.

The Corporation’s common shares are traded on the Toronto 

Stock Exchange under the symbol “KBL”. The address of the 

C. Cash and Cash Equivalents

Corporation’s  registered  head  office  is  14903  –  137  Avenue, 

Edmonton, Alberta, Canada.

These  audited  annual  consolidated  financial  statements 

(the  “consolidated  financial  statements”)  were  approved 

and authorized for issuance by the Board of Directors (“the 

Board”) on March 14, 2018.

Cash and cash equivalents includes cash on hand, deposits 

with banks, other short-term highly liquid investments with 

original maturities of three months or less.

Cash  and  cash  equivalents  are  classified  as  loans  and 

receivables  and  are  carried  at  amortized  cost,  which  is 

equivalent to fair value.

5 0

WE ARE DEPENDABLE.D. Linen in Service

Gains  and  losses  on  disposals  of  property,  plant  and 

Linen in service is stated at cost less accumulated depreciation. 

equipment  are  determined  by  comparing  the  proceeds 

The  cost  is  based  on  the  expenditures  that  are  directly 

with the carrying amount of the asset.

attributable  to  the  acquisition  of 

linen,  amortization 

commences  when  linen  is  put  into  service,  with  operating 

G. Impairment of Financial Assets

room  linen  amortized  across  its  estimated  service  life  of  24 

months and general linen amortized based on usage which 

results in an estimated average service life of 24 months.

E. Revenue Recognition

At  each  reporting  date,  the  Corporation  assesses  whether 

there is objective evidence that a financial asset is impaired. 

If  such  evidence  exists,  the  Corporation  recognizes  an 

impairment  loss  equal  to  the  difference  between  the 

amortized  cost  of  the  loan  or  receivable  and  the  present 

Revenue  from  linen  management  and  laundry  services  is 

value of the estimated future cash flows, discounted using 

primarily based on written service agreements whereby the 

the instrument's original effective interest rate. The carrying 

Corporation agrees to collect, launder, deliver and replenish 

amount of the asset is reduced by this amount either directly 

linens.  The  Corporation  recognizes  revenue  in  the  period  in 

or indirectly through the use of an allowance account.

which the services are provided.

F. Property, Plant and Equipment

Property,  plant  and  equipment  are  stated  at  cost  less 

accumulated  depreciation  and  accumulated  impairment 

losses.  Cost 

includes  expenditures 

that  are  directly 

attributable to the acquisition of the items. Subsequent costs 

are included in the asset’s carrying amount or recognized as 

a separate asset, as appropriate, only when it is probable that 

future economic benefits associated with the item will flow 

to  the  Corporation  and  the  cost  of  the  item  can  be  reliably 

measured.  The  carrying  amount  of  a  replaced  part  is 

derecognized. Repairs and maintenance are charged to the 

statement  of  earnings  during  the  financial  period  in  which 

they are incurred. 

Impairment losses on financial assets carried at amortized 

cost are reversed in subsequent periods if the amount of the 

loss decreases and the decrease can be related objectively 

to an event occurring after the impairment was recognized.

H. Impairment of Non-Financial Assets

Property,  plant  and  equipment  and  intangible  assets  are 

tested 

for 

impairment  when  events  or  changes 

in 

circumstances  indicate  that  the  carrying  amount  may  not 

be recoverable. Long-lived assets that are not amortized are 

subject  to  an  annual  impairment  test.  For  the  purpose  of 

measuring recoverable amounts, assets are grouped at the 

lowest level for which there are separately identifiable cash 

flows  (cash-generating  unit  or  “CGU”).  The  recoverable 

amount is the higher of an asset's fair value less costs to sell 

General  and  specific  borrowing  costs  that  are  directly 

and  value  in  use  (being  the  present  value  of  the  expected 

attributable to the acquisition, construction or production of 

future  cash  flows  of  the  relevant  asset  or  CGU).  An 

a  qualifying  asset  are  capitalized  during  the  period  of  time 

impairment loss is recognized for the amount by which the 

that  is  required  to  complete  and  prepare  the  asset  for  its 

asset's  carrying  amount  exceeds  its  recoverable  amount. 

intended  use  or  sale.  Qualifying  assets  are  assets  that 

The  Corporation  evaluates  impairment  losses,  other  than 

necessarily take a substantial period of time to get ready for 

goodwill impairment, for potential reversals when events or 

their intended use or sale.

circumstances warrant such consideration.

The  major  categories  of  property,  plant  and  equipment  are 

depreciated on a straight-line basis to allocate their cost over 

their estimated useful lives as follows:

ASSET 
Building 

Laundry Equipment 

Office Equipment 

Delivery Equipment 

Computer Equipment 

Leasehold Improvements 

RATE
15 - 25 Years

7 - 20 Years

2 - 5 Years

5 - 10 Years

2 Years

Lease Term

5 1

2017 ANNUAL REPORTI. Intangible Assets

K. Business Combinations

Intangible  assets  acquired  in  a  business  combination  are 

Business  combinations  are  accounted  for  using  the 

recorded at fair value at the acquisition date. Subsequently 

acquisition method. The acquired identifiable net assets are 

they are carried at cost less accumulated amortization and 

measured at their fair value at the date of acquisition. The 

accumulated impairment losses. 

The major categories of intangible assets are depreciated on 

a straight-line basis to allocate their cost over their estimated 

useful lives as follows:

ASSET 
Customer Contracts 

Computer software 

Brand 

RATE
1 - 20 Years

5 Years

Indefinite

These  estimates  are  reviewed  at  least  annually  and  are 

updated if expectations change as a result of changing client 

relationships or technological obsolescence.

J. Income Taxes

consideration transferred includes the fair value of any asset or 

liability resulting from a contingent consideration arrangement. 

Any  excess  of  the  purchase  price  over  the  fair  value  of  the 

net assets acquired is recognized as goodwill. Any deficiency 

of the purchase price below the fair value of the net assets 

acquired  is  recorded  as  a  gain  in  net  earnings.  Associated 

transaction costs are expensed when incurred.

L. Goodwill

Goodwill  is  the  residual  amount  that  results  when  the 

purchase price of an acquired business exceeds the sum of 

the  amounts  allocated  to  the  identifiable  assets  acquired, 

less liabilities assumed, based on their estimated fair values 

at the acquisition date. Goodwill is allocated as of the date 

of  the  business  combination.  Goodwill 

is  tested  for 

The tax expense for the year comprises current and deferred 

impairment  annually 

in  the  fourth  quarter,  or  more 

tax. Tax is recognized in statement of earnings, except to the 

frequently if events or changes in circumstances indicate a 

extent  that 

it  relates  to 

items  recognized 

in  other 

potential impairment.

comprehensive income or directly in equity. In this case, the 

tax  is  also  recognized  in  other  comprehensive  income  or 

directly in equity, respectively.

Goodwill  acquired  through  a  business  combination  is 

allocated to each CGU, or group of CGUs, that are expected 

to  benefit  from  the  related  business  combination.  A  CGU 

The current income tax provision is calculated on the basis 

represents  the  lowest  level  within  the  entity  at  which  the 

of  the  tax  laws  enacted  or  substantively  enacted  at  the 

goodwill is monitored for internal management purposes.

balance  sheet  date  of  the  taxation  authority  where  the 

Corporation  operates  and  generates  taxable 

income. 

M. Volume Rebates

Management  periodically  evaluates  positions  taken  in  tax 

returns  with  respect  to  situations  in  which  applicable  tax 

regulation 

is  subject  to 

interpretation. 

It  establishes 

provisions  where  appropriate  on  the  basis  of  amounts 

expected to be paid to the tax authorities.

Deferred  income  tax  is  recognized,  using  the  liability 

method, on temporary differences arising between the tax 

bases of assets and liabilities and their carrying amounts in 

the  Consolidated  Financial  Statements.  Deferred  income 

tax is determined using tax rates and laws that have been 

enacted or substantively enacted by the balance sheet date 

and  are  expected  to  apply  when  the  related  deferred 

income  tax  asset  is  realized  or  the  deferred  income  tax 

liability is settled.

Deferred income tax assets are recognized only to the extent 

that it is probable that future taxable profit will be available 

against which the temporary differences can be utilized.

The  Corporation  earns  revenue  from  linen  management 

and  laundry  services  based  on  written  service  agreements 

whereby  K-Bro  has  agreed  to  collect,  launder,  deliver  and 

replenish linens. K-Bro recognizes revenue in the period in 

which  the  services  are  provided.  Volume  rebates,  where 

applicable,  are  recorded  based  on  annualized  expected 

volumes when it is reasonable that the criteria are likely to 

be  met.  Based  on  past  experience,  management  believes 

that volumes utilized for any estimates are reasonable and 

would  not  expect  a  material  deviation  to  the  balance  of 

accrued liabilities or revenue. 

N. Earnings Per Share

Basic earnings per share (“EPS”) is calculated by dividing net 

earnings for the period attributable to Shareholders of the 

Corporation by the weighted average number of Common 

shares outstanding during the period.

5 2

WE ARE DEPENDABLE.Diluted EPS is calculated by adjusting the weighted average 

•  Revenue  and  expense  items  are  translated  at  the 

number of common shares outstanding for dilutive instruments. 

average  rates  of  exchange,  except  depreciation  and 

The number of common shares included within the weighted 

amortization,  which  are  translated  at  the  rates  of 

average is computed using the treasury stock method. The 

exchange  applicable  to  the  related  assets,  with  any 

Corporation’s  potentially  dilutive  Common  shares  are 

gains or losses recognized within “finance expense” in the 

comprised of long-term incentive plan equity compensation 

consolidated statements of earnings & comprehensive 

granted to officers and key employees (notes 2(q)(ii)).

income (loss).

O. Foreign Currency Translation

P. Lease Inducements

The  consolidated  financial  statements  are  presented  in 

Leases  in  which  substantially  all  the  risks  and  rewards  of 

Canadian  dollars.  The  Corporation's  operations  in  Canada 

ownership  are  retained  by  the  lessor  are  classified  as 

have  a  functional  currency  of  Canadian  dollars.  The 

operating leases. Tenant allowances and lease inducements 

Corporation's  operations  in  the  UK  have  a  functional 

are deferred when credited or received and amortized on a 

currency of pounds sterling.

i. Translation of foreign entities 
The  functional  currency  for  each  of  the  Corporation’s 

subsidiaries  is  the  currency  of  the  primary  economic 

environment  in  which  it  operates.  Operations  with  foreign 

functional  currencies  are  translated  into  the  Corporation’s 

presentation currency in the following manner: 

•  Monetary  and  non-monetary  assets  and  liabilities  are 

translated  at  the  spot  exchange  rate  in  effect  at  the 

reporting date;

•  Revenue and expense items (including depreciation and 

amortization) are translated at average rates of exchange 

prevailing  during  the  period,  which  approximate  the 

exchange rates on the transaction dates; 

• 

Impairment  of  assets  are  translated  at  the  prevailing 

rate  of  exchange  on  the  date  of  the  impairment 

recognition, and; 

straight-line  basis  as  a  reduction  of  rent  expense  over  the 

term of the related lease. For lease contracts with escalating 

lease payments, total rent expense for the lease term is expensed 

on  a  straight-line  basis  over  the  lease  term.  The  difference 

between rent expensed and amounts paid is recorded as an 

increase or deferral in unamortized lease inducements.

Q. Employee Benefits

i. Post-employment benefit obligations
The  Corporation  contributes  on  behalf  of  its  employees  to 

their individual Registered Retirement Savings Plans subject to 

an annual maximum of 10% of gross personal earnings. The 

Corporation accounts for contributions as an expense in the 

period that they are incurred. The Corporation does not provide 

any other post-employment or post-retirement benefits.

ii. Existing equity-based compensation plan  
of the Corporation
On  June  16,  2011,  the  Shareholders  of  the  Corporation 

approved a new Long-term Incentive Plan (“LTI”). Under the 

LTI, awards are granted annually in respect of the prior fiscal 

•  Exchange gains and losses that result from translation are 

year  to  the  eligible  participants  based  on  a  percentage  of 

recognized as a foreign currency translation difference 

annual salary. The amount of the award (net of withholding 

in accumulated other comprehensive income.

ii. Translation of transactions and balances 
Transactions in currencies other than the entity’s functional 

currency are recognized at the rates of exchange prevailing 

at the date of the transaction as follows:

•  Monetary  assets  and  liabilities  are  translated  at  the 

exchange rate in effect at the reporting date;

obligations) is satisfied by issuing treasury shares to be held 

in  trust  by  the  trustee  pursuant  to  the  terms  of  the  LTI.  All 

awards issued under the provisions of the LTI are recorded 

as compensation expense.

Subject to the discretion of the Compensation, Nominating 

and  Corporate  Governance  Committee  of  the  Board  of 

Directors,  one-quarter  of  a  Participant’s  grant  will  vest  on 

the  Determination  Date  (defined  as  the  first  May  15th 

•  Non-monetary items are translated at historical exchange 

following  the  date  that  the  Directors  of  the  Corporation 

rates; and

5 3

approve the audited consolidated financial statements of the 

Corporation for the prior year). The remaining three-quarters 

of  the  Participant’s  grant  will  vest  on  November  30th 

following the second anniversary of the Determination Date.

2017 ANNUAL REPORTIf  a  change  of  control  occurs,  all  LTI  Shares  held  by  the 

R. Financial Instruments

Trustee in respect of unvested grants will vest immediately. 

LTI  participants  are  entitled  to  receive  dividends  on  all 

common  shares  granted  under  the  LTI  whether  vested  or 

unvested. In most circumstances, unvested common shares 

held  by  the  LTI  trustee  for  a  participant  will  be  forfeited  if 

the  participant  resigns  or  is  terminated  for  cause  prior  to  

the applicable vesting date, and those common shares will 

be disposed of by the trustee to K-Bro for no consideration 

and  such  Common  shares  shall  thereupon  be  cancelled.  

If  a  participant 

is  terminated  without  cause,  retires  

Financial assets and financial liabilities are initially recognized 

at fair value and are subsequently accounted for based on 

their  classification  as  described  below.  The  classification 

depends on the purpose for which the financial instruments 

were acquired and their characteristics. Except in very limited 

circumstances, the classification is not changed subsequent 

to  initial  recognition.  Transaction  costs  are  recognized 

immediately in income or are capitalized, depending upon 

the nature of the transaction and the associated instrument.

or  resigns  on  a  basis  which  constitutes  constructive 

Derivatives are initially recognized at fair value on the date a 

dismissal,  the  participant  will  be  entitled  to  receive  his  or 

derivative  contract  is  entered  into  and  are  subsequently 

her  unvested  common  shares  on  the  regular  vesting 

remeasured to their fair value at the end of each reporting 

schedule under the LTI.

period and included as part of the profit and loss.

Loans, receivables and other liabilities
Loans, receivables and other liabilities are accounted for at amortized cost using the effective interest method.

The Corporation has made the following classifications:

Financial assets
Accounts receivable 

Financial liabilities
Accounts payable and accrued liabilities 

Dividends payable 

Long-term debt 

CLASSIFICATION  MEASUREMENT

Loans and receivables 

Amortized cost

Other liabilities 

Amortized cost

Other liabilities 

Amortized cost

Other liabilities 

Amortized cost

Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a legally enforceable 

right to offset the recognized amounts and there is an intention to settle on a net basis or realize the asset and settle the 

liability simultaneously.

5 4

WE ARE DEPENDABLE. 
3. SIGNIFICANT ACCOUNTING POLICIES

On January 1, 2017 the Corporation adopted the amendments 

to IAS 7, Statement of Cash Flows, and amendments to IAS 

12 Recognition of Deferred Tax Assets for Unrealized Losses. 

IAS  7  was  amended  to  improve  information  provided  to 

users  of  financial  statements  about  an  entity's  financing 

activities. IAS 12 was amended to provide further clarity and 

examples  in  the  practice  around  the  recognition  of  a 

deferred  tax  asset  that  is  related  to  a  debt  instrument 

measured  at  fair  value.  Adoption  of  the  amendments  did 

not result in any changes to the presentation or disclosures 

in the financial statements.

On  October  1,  2017  the  Corporation  adopted  a  policy  to 

account  for  asset  retirement  obligations  to  restore  the 

premises of its leased plants. Previously the effect of applying 

this policy was immaterial. The present value of the obligation 

is  recognized  in  the  period  in  which  the  obligations  are 

incurred.  The  estimated  present  value  of  the  obligation  is 

the  discounted  expected  future  cash  flows  to  settle  the 

obligation  at  a  pre-tax  risk  free  interest  rate  that  reflects 

current market assessments of the time value of money. The 

associated asset retirement costs are capitalized as part of 

the carrying amount of the long-lived asset and depreciated 

over  the  life  of  the  lease  or  estimated  life  of  the  asset, 

whichever is shorter. In subsequent periods, the asset retirement 

obligation  is  adjusted  for  the  passage  of  time  through 

accretion  expense,  which  is  recognized  as  a  finance  cost 

and for changes in the amount or timing of the underlying 

future cash flows. Changes in the estimated future costs or 

in the discount rate applied are added to, or deducted from, the 

cost  of  the  asset.  Actual  expenditures  are  charged  against 

the  provision  when  incurred  with  any  difference  between 

actual and estimated costs recorded in net earnings. 

4.  NEW STANDARDS & 

INTERPRETATIONS NOT YET ADOPTED

The following standards have been issued but have not yet 

been applied in preparing the interim condensed consolidated 

financial statements.

• 

IFRS  15,  Revenue  from  Contracts  with  Customers,  was 

issued  in  May  2014  by  the  IASB  and  supersedes  IAS  18, 

"Revenue",  IAS  11  "Construction  Contracts"  and  other 

interpretive  guidance 

associated  with 

revenue 

recognition. IFRS 15 provides a single model to determine 

how  and  when  an  entity  should  recognize  revenue,  as 

well  as  requiring  entities  to  provide  more  informative, 

relevant disclosures in respect of its revenue recognition 

criteria.  IFRS  15  is  to  be  applied  prospectively  and  is 

effective for annual periods beginning on or after January 

1,  2018,  with  earlier  application  permitted.  The  new 

standard introduces expanded disclosure requirements. 

The  Corporation  has  undertaken  a  detailed  review  of 

contracts entered with key customers and other forms of 

agreements  with  customers  and  has  evaluated  the 

provisions  under  the  five-step  model  specified  by  the 

new guidance. In addition, the Corporation continues to 

monitor  additional  interpretive  guidance  related  to  the 

new  standard  as  it  becomes  available,  as  well  as 

comparing 

the  conclusions  made  on 

specific 

interpretative issues to other peers in the industry, to the 

extent  that  such  information  is  available.  The  standard 

will  be  implemented  by  the  Corporation  in  2018.  The 

Corporation  expects  the  new  revenue  recognition 

guidance  will  not  have  a  material  impact  on  the 

consolidated financial statements other than additional 

disclosure requirements. The Corporation currently intends 

to  select  the  modified  retrospective  approach  with 

results in the cumulative effect of adoption recognized 

at the date of initial application at January 1, 2018.

• 

IFRS 9, Financial Instruments, was issued in July 2014 by 

the IASB and supersedes IAS 39, “Financial Instruments: 

Recognition  and  Measurement”.  IFRS  9  addresses  the 

classification, measurement and recognition of financial 

assets and financial liabilities. IFRS 9 retains but simplifies 

the  mixed  measurement  model  and  establishes  three 

primary  measurement  categories  for  financial  assets: 

amortized  cost,  fair  value  through  OCI  and  fair  value 

through P&L. IFRS 9 is to be applied prospectively and is 

effective for annual periods beginning on or after January 

1, 2018, with earlier application permitted. The Corporation 

has  determined 

the  adoption  of 

the  standard  

will  not  have  a  material  impact  to  the  consolidated  

financial statements. 

• 

IFRS 16, Leases, was issued in January 2016 and applies to 

annual reporting periods beginning on or after January 1, 

2019. IFRS 16 specifies how an IFRS reporter will recognize, 

measure,  present  and  disclose  leases.  The  standard 

provides  a  single  lessee  accounting  model,  requiring 

lessees  to  recognize  assets  and  liabilities  for  all  leases 

unless the lease term is 12 months or less or the underlying 

asset has a low value. Lessors continue to classify leases 

as operating or finance, with IFRS 16’s approach to lessor 

accounting substantially unchanged from its predecessor, 

IAS 17. The Corporation is in the process of evaluating the 

impact that IFRS 16 may have on the financial statements. 

The standard will affect primarily the accounting for the 

Corporation's  operating  leases.  The  Corporation  has  not 

yet determined to what extent these commitments will 

result in the recognition of assets and liabilities for future 

payments and how this will affect EBITDA, net earnings 

and classification of cash flows.

5 5

2017 ANNUAL REPORT•  On  June  20,  2016  the  IASB  issued  an  amendment  to 

IFRS  2  "Share  based  Payment"  addressing  three 

Recognition of Rebate Liabilities
In  applying  its  accounting  policy  for  volume  rebates,  the 

classification and measurement issues. The amendment 

Corporation  must  determine  whether  the  processing 

clarifies the measurement basis for cash-settled, share 

volume thresholds will be achieved. The most difficult and 

based payments and the accounting for modifications 

subjective  area  of  judgment  is  whether  a  contract  will 

that  change  an  award  from  cash-settled  to  equity 

generate  satisfactory  volume  to  achieve  minimum  levels. 

settled. It also introduces an exception to the principles 

Management  considers  all  appropriate 

facts  and 

in IFRS 2 that will require an award to be treated as if it 

circumstances 

in  making  this  assessment 

including 

was wholly-equity settled, where an employer is obliged 

historical  experience,  current  volumetric  run-rates,  and 

to withhold an amount for the employee's tax obligation 

expected future events.

associated  with  a  share  based  payment  and  pay  that 

amount  to  the  tax  authority.  The  amendments  are 

effective  for  periods  beginning  on  or  after  January  1, 

2018. The Corporation has determined the adoption of 

the  standard  will  not  have  a  material  impact  to  the 

consolidated financial statements.

5.  CRITICAL ACCOUNTING ESTIMATES  

& JUDGMENTS

The preparation of the Corporation’s consolidated financial 

statements, in conformity with IFRS, requires management 

of the Corporation to make estimates and assumptions that 

affect  the  reported  amount  of  assets  and  liabilities  and 

disclosures of contingent assets and liabilities at the date of 

the  financial  statements  and  the  reported  amounts  of 

revenues and expenses during the reported period. Actual 

Linen in Service
The estimated service lives of linen in service are reviewed at 

least annually and are updated if expectations change as a 

result  of  physical  wear  and  tear,  technical  or  commercial 

obsolescence and legal or other limits of use. 

Segment identification
When determining its reportable segments, the Corporation 

considers  qualitative  factors,  such  as  operations  that  offer 

distinct  products  and  services  and  are  considered  to  be 

significant by the Chief Operating Decision Maker, identified 

as the Chief Executive Officer. Aggregation occurs when the 

operating segments have similar economic characteristics, 

and  have  similar  (a)  products  and  services;  (b)  geographic 

proximity;  (c)  type  or  class  of  customer  for  their  products 

and services; (d) methods used to distribute their products 

or  provide  their  services;  and  (e)  nature  of  the  regulatory 

results could differ from those estimates.

environment, if applicable. 

The  estimates  and  associated  assumptions  are  based  on 

historical experience and various other factors that are believed 

Provisions
The Corporation is required to restore the leased premises of 

to  be  reasonable  under  the  circumstances,  the  results  of 

its  leased  plants.  A  provision  has  been  recognized  for  the 

which  form  the  basis  of  making  the  judgments  about 

present  value  of  the  estimated  expenditure  required  to 

carrying  values  of  assets  and  liabilities  that  are  not  readily 

remove  any 

leasehold 

improvements  and 

installed 

apparent from other sources. These estimates and judgments 

equipment. Refer to note 11 for more details about estimation 

have been applied in a manner consistent with prior periods.

and judgments for this provision.

The  following  discusses  the  most  significant  accounting 

judgments and estimates that the Corporation has made in 

the preparation of the consolidated financial statements:

Impairment of goodwill and non-financial assets
The  Corporation  reviews  goodwill  at  least  annually  and 

other non-financial assets when there is any indication that 

the  asset  might  be  impaired.  The  Corporation  applies 

judgment in assessing the likelihood of renewal of significant 

contracts  included  in  the  intangible  assets  described  in 

note 9. The Corporation has estimated the fair value of CGUs 

to which goodwill is allocated based on value in use using 

Business Combinations
In a business combination the Corporation acquires assets 

and assumes liabilities of an acquired business. Judgment is 

required  to  determine  the  fair  values  assigned  to  the 

tangible  and  intangible  assets  acquired  and  liabilities 

assumed in the acquisition. Determining fair values involves 

a  variety  of  assumptions,  including  revenue  growth  rates, 

expected  operating  income  and  discount  rates.  During  a 

measurement period, not to exceed one year, adjustments 

of  the  initial  estimates  may  be  required  to  finalize  the  fair 

value of assets acquired and liabilities assumed.

discounted  cash  flow  models  that  required  assumptions 

Management  regularly  evaluates  these  estimates  and 

about future cash flows, margins, and discount rates. Refer 

judgments.  Revisions 

to  accounting  estimates  are 

to note 10 for more details about methods and assumptions 

recognized in the period in which the estimate is revised if 

used in estimating net recoverable amount.

the revision affects only that period or in the period of the 

revision  and  future  periods  if  the  revision  affects  both 

current and future periods.

5 6

WE ARE DEPENDABLE.6. BUSINESS ACQUISITIONS

On November 27, 2017, the Corporation acquired all of the 

from  existing  cash  resources  and  existing  loan  facilities, 

outstanding  shares  of  Fishers  Topco  Limited  ("Fishers"),  a 

including  an  amendment  to  its  existing  revolving  credit 

United Kingdom-based laundry and linen services company 

which  increased  the  available  limit  from  $85,000  to 

(the "Acquisition"). Fishers was a private company limited by 

$100,000 plus a $25,000 accordion.

shares  and  is  incorporated  in  the  United  Kingdom.  The 

acquired  business  consisted  of  contracts  primarily  in  the 

hospitality sector in Scotland and the North East of England, 

which complements the existing business of the Corporation. 

The business acquisition has been accounted for using the 

acquisition  method,  whereby  the  purchase  consideration 

was allocated to the fair values of the net assets acquired. 

The Corporation financed the cash portion of the acquisition, 

the  repayment  of  Fishers’  outstanding  debt  facilities  and 

the  payment  of  management  fees  and  transaction  costs 

In addition, on December 12, 2017 the Corporation entered 

into an agreement to sell common shares , the net proceeds 

from the share offering were used to partially pay down the 

indebtedness  that  was  incurred  under  the  Corporation’s 

amended  revolving  credit  facility  to  initially  fund  the 

Acquisition. For further details regarding the share offering 

refer to note 17.

The  purchase  price  allocated  to  the  net  assets  acquired, 

based on their estimated fair values, was as follows:

Cash consideration 

Net assets acquired: 

Cash working capital 

Non-cash working capital, net 

Property, plant & equipment 

Leasehold inducements 

Asset retirement obligations 

Intangible assets 

Deferred income tax liabilities 

Goodwill 

(In Thousands)

2017 
IN STERLING £ 1 

2017  
IN CAN $ 

33,910 

57,610

492 
4,365 
11,594 
(219) 
(316) 
9,200 
(1,860) 
10,654 

33,910 

836

7,416

19,697

(372)

(537)

15,630

(3,160)

18,100

57,610

1	 For	the	year	ended	December	31,	2017,	$2,831	(in	Sterling	£1,654)	in	professional	fees	associated	with	the	acquisition	has	been	included	in	Corporate	expenses.

5 7

2017 ANNUAL REPORT 
 
 
As  part  of  the  acquired  working  capital,  the  Corporation 

ended  December  31,  2017  would  have  been  $223,454  and 

received  various  accounts  receivable  which  when  valued  at 

$8,798  respectively.  These  amounts  have  been  calculated 

fair value of $8,307 (in Sterling £4,898) were equivalent to their 

using the subsidiary’s results and adjusting them for: 

exchange amounts, all of which are expected to be collectible.

•  Differences  in  the  accounting  policies  between  the 

Intangible assets acquired are made up of $4,247 (in Sterling 

group and the subsidiary; and

£2,500) for the brand, and $11,383 (in Sterling £6,700) for the 

customer  contracts  along  with  related  relationships  and 

customer lists. The goodwill is attributable to the workforce, 

and  the  efficiencies  and  synergies  created  between  the 

existing  business  of  the  Corporation  and  the  acquired 

business. Goodwill will not be deductible for tax purposes. 

The acquired business contributed revenues of $4,728 (in Sterling 

£2,761) and net loss of $2,881 (in Sterling £1,670) to the group 

for the period from November 27, 2017 to December 31, 2017. 

•  The  additional  depreciation  and  amortization  that 

would  have  been  charged  assuming  the  fair  value 

adjustments  to  property,  plant  and  equipment  and 

intangible  assets  had  applied  from  January  1,  2017, 

together with the consequential tax effects.

Pro-forma  net  profit  includes  expenses  which  are  not 

expected to be recurring as part of normal operations, which 

include  transaction  costs  incurred  in  the  sale  of  Fishers’  for 

$972 (in Sterling £568), and loss on disposal of assets of $1,089 

If  the  acquisition  had  occurred  on  January  1,  2017, 

(in Sterling £636).

consolidated pro-forma revenue and net profit for the year 

7. LINEN IN SERVICE

Balance, beginning of year 

Acquisition of business 

Additions 

Amortization charge 

Effect of movement in charge 

Balance, end of year 

2017 

11,511 
7,234 
21,718 
(18,998) 
(9) 

21,456 

2016

11,279

17,779

(17,547)

-

11,511 

5 8

WE ARE DEPENDABLE. 
8. PROPERTY, PLANT & EQUIPMENT

LAND  BUILDINGS 

  LAUNDRY  OFFICE  DELIVERY  COMPUTER 
EQUIP 

EQUIP 1  EQUIP 

EQUIP 

LEASEHOLD  SPARE 
IMPROVEMENTS2  PARTS 

TOTAL

YEAR ENDED, DECEMBER 31, 2016 

Opening net book amount 

2,454 

17,964 

54,316 

341 

Additions 

Disposals 

Depreciation charge 

- 

- 

- 

281 

21,464 

- 

(107) 

71 

- 

(980) 

(6,056) 

(108) 

Closing net book amount 

2,454 

17,265 

69,617 

304 

AT DECEMBER 31, 2016

Cost 

2,454 

19,012 

110,175 

710 

Accumulated depreciation 

- 

(1,747) 

(40,558) 

(406) 

Net book amount 

2,424 

17,265 

69,617 

304 

266 

60 

(3) 

(73) 

250 

683 

(433) 

250 

YEAR ENDED, DECEMBER 31, 2017

Opening net book amount 

2,454 

17,265 

69,617 

304 

250 

Additions 4 

- 

20 

36,599 

49 

Acquisitions of business 5 

1,571 

3,947 

14,177 

Disposals 

Depreciation charge 

Effect of movement in exchange rates 

- 

- 

(2) 

- 

(36) 

(990) 

(7,207) 

(108) 

(7) 

(21) 

- 

- 

- 

Closing net book amount 

4,023 

20,235 

113,129 

245 

AT DECEMBER 31, 2017

17 

- 

- 

(59) 

- 

208 

539 

208 

- 

(370) 

377 

1,279 

(902) 

377 

377 

417 

- 

- 

(423) 

- 

371 

11,834 

427  88,141

12,242 

136  34,462

- 

(1,648) 

- 

- 

(110)

(9,235)

22,428 

563  113,258

32,065 

563  166,941

(9,637) 

-  (53,683)

22,428 

563  113,258

22,428 

563  113,258

13,141 

144  50,387

- 

- 

(2,819) 

- 

- 

- 

19,695

(36)

-  (11,606)

- 

(30)

32,750 

707  171,668

Cost 

4,023 

22,972 

160,031 

759 

701 

1,695 

45,163 

707  236,051

Accumulated depreciation 

- 

(2,737) 

(46,902) 

(514) 

(493) 

(1,324) 

(12,413) 

- (64,383)

Net book amount 

4,023 

20,235 

113,129 

245 

208 

371 

32,750 

707  171,668

1	

2	

Included	in	laundry	equipment	are	assets	under	development	in	the	amount	of	$23,625	(2016	-	$16,536).	These	assets	are	not	available	for	service	and	accordingly	are	not	presently	being	depreciated.	

Included	in	leasehold	improvements	are	assets	under	development	in	the	amount	of	$8,251	(2016	-	$11,547).	These	assets	are	not	available	for	service	and	accordingly	are	not	presently	being	depreciated.

3	 Total	property,	plant	and	equipment	additions	include	amounts	in	accounts	payable	of	$5,799	(2016	-	$1,721).

	2017	Additions	include	amounts	from	the	Canadian	Division	of	$50,387	and	from	the	UK	Division	of	$0.

	Includes	amounts	related	to	property,	plant	and	equipment	assets	of	the	acquired	business	which	are	included	in	the	reportable	segment	for	the	UK	division.

4	

5	

5 9

2017 ANNUAL REPORT 
 
 
9. INTANGIBLE ASSETS

YEAR ENDED, DECEMBER 31, 2016

Open net book amount 

Additions 

Amortization charge 

Closing net book amount 

At December 31, 2016

Cost 

Accumulated amortization 

Net book amount 

YEAR ENDED, DECEMBER 31, 2017

Opening net book amount 

Additions 
Acquisition of business 1 
Amortization charge 

Effect of movement in exchange rates 

Closing net book amount 

AT DECEMBER 31, 2017

Cost 

Accumulated amortization 

Net book amount 

HEALTHCARE 
RELATIONSHIPS 

HOSPITALITY 
RELATIONSHIP 

COMPUTER
SOFTWARE 

BRAND 

TOTAL

3,550 

- 

(1,043) 

2,507 

19,200 

(16,693) 

2,507 

2,507 

- 

- 

(1,043) 
- 

1,464 

19,200 

(17,736) 

1,464 

1,381 

- 

(747) 

634 

8,550 

(7,916) 

634 

634 

- 

11,383 

(724) 
(18) 

11,275 

- 

- 

- 

- 

927 

(927) 

- 

- 

- 

- 

- 
- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

4,247 

- 
(7) 

4,240 

4,931

-

(1,790)

3,141

28,677

(25,536)

3,141

3,141

-

15,630
(1,767)
(25)

16,979

19,915 

(8,640) 

11,275 

927 

(927) 

4,240 

44,282

- 

(27,303)

- 

4,240 

16,979

1	

Includes	amounts	related	to	intangible	assets	of	the	acquired	business	which	are	included	in	the	reportable	segment	for	the	UK	division.

6 0

WE ARE DEPENDABLE. 
 
10. GOODWILL

The Corporation performed its annual assessment for goodwill impairment for the Canadian CGU as at December 31, 2017 

and for the UK division as at November 28, 2017 in accordance  with  its policy  described  in note 2(l). Goodwill has  been 

allocated to the following CGUs:

Calgary 

Edmonton 

Vancouver 2 

Victoria 

Vancouver 1 

Montréal 

Québec 

Canadian division 

UK division 

Changes due to movement in exchange rate 

UK division 

Goodwill 

($ Thousands)

2017 

5,382 
4,346 
3,413 
3,208 
2,630 
823 
654 

20,456 

2017 

18,100 
(30) 

18,070 

38,526 

2016

5,382

4,346

3,413

3,208

2,630

823

654

20,456

2016

-

-

-

20,456

6 1

2017 ANNUAL REPORT 
 
“  T H E   G O O D W I L L   I S   AT T R I B U TA B L E 

T O   T H E   W O R K F O R C E ,   &   T H E 
E F F I C I E N C I E S   &   S Y N E R G I E S 
C R E AT E D   B E T W E E N   T H E   E X I S T I N G 
B U S I N E S S   O F   T H E   C O R P O R AT I O N 
&   T H E   A C Q U I R E D   B U S I N E S S”

6 2

WE ARE DEPENDABLE.Canadian division

In assessing goodwill for impairment at December 31, 2017, 

the  Corporation  determined  that:  the  assets  and  liabilities 

of the CGUs evaluated have not changed significantly from 

the  prior  year  at  December  31,  2016;  the  estimated 

recoverable  amounts  of  the  CGUs  exceeded  their  carrying 

amounts by a significant amount; no events or circumstances 

have changed. 

In performing our analysis, estimated recoverable amounts 

were  determined  based  on  the  value  in  use  of  the  CGUs 

using available cash flow forecasts over a 5 year period that 

made maximum use of observable markets for inputs and 

outputs, 

including  actual  historical  performance.  For 

periods  beyond  the  budgeted  period,  cash  flows  were 

extrapolated  using  growth  rates  that  did  not  exceed  the 

long-term  averages  for  the  business.  Key  assumptions 

included a weighted average growth rate of 3% (2016 – 3%) 

and a pre-tax discount rate of 10% to 12% (2016 – 11% to 13%) 

for all CGUs. The growth rates represent management’s current 

assessment of future industry trends and are based on both 

external and internal sources, as well as historical data.

after the acquisition that gave rise to the goodwill (note 6). 

The best evidence of fair value is the acquisition price paid 

by  the  Corporation  which  was  negotiated  between  two 

unrelated parties adjusted for estimated disposal costs and 

any entity specific considerations. This analysis indicated the 

recoverable amount was not significantly different from the 

carrying  amount  of  the  CGU.  The  fair  value  estimate  is 

included in level 2 of the fair value hierarchy.

11. PROVISIONS

The  Corporation's  provision  includes  obligations  to  restore 

leased  premises  of  its  leased  plants.  A  provision  has  been 

recognized 

for  the  present  value  of  the  estimated 

expenditure  required  to  remove  leasehold  improvements 

and  installed  equipment.  The  Corporation  estimates  the 

undiscounted,  inflation  adjusted  cash  flows  required  to 

settle these obligations at December 31, 2017 to be $2,853. 

Management  has  estimated  the  present  value  of  this 

obligation  at  December  31,  2017  to  be  $2,393  using  an 

inflation  rate  of  1.72%  and  pre-tax  weighted  average  risk-

free interest rate of 0.75% to 2.5% dependent upon length 

of the lease term, which reflects current market assessments 

The  recoverable  amount  of  each  CGU  was  in  excess  of  its 

of the time value of money. These obligations are expected 

carrying  amount.  Significant  CGUs  with  an  individual 

to be incurred over an estimated period from 2019 to 2033.

carrying  value  greater  than  10%  of  the  total  consolidated 

carrying  value 

include  Edmonton,  Calgary,  Victoria, 

Vancouver 1 and 2. For these CGUs the recoverable amount 

significantly  exceeds  the  carrying  amount.  Based  on 

sensitivity  analysis,  no  reasonably  possible  change  in  key 

assumptions  would  cause  the  carrying  amount  of  these 

CGUs to exceed its recoverable amount. 

Management estimates the provision based on information 

from previous asset retirement obligations, as well as plant 

specific  factors.  Factors  that  could  impact  the  estimated 

obligation  are  labour  costs,  the  extent  of  removal  work 

required, the number of lease extensions exercised and the 

inflation rate. As at December 31, 2017, if actual costs were to 

differ  by  10%  from  management's  estimate  the  obligation 

Based on sensitivity analysis, no reasonably possible change 

would be an estimated $239 higher or lower. It is possible 

in growth rate assumptions would cause the carrying value 

the  estimated  costs  could  change  and  changes  to  these 

to  exceed  the  recoverable  amount.  A  1%  change  in  the 

estimates could have a significant effect on the Corporation's 

discount  rate  would  not  have  a  significant  impact  on  the 

consolidated  financial 

statements.  The  Corporation 

recoverable  amounts  of  CGUs.  The  recoverable  amount  of 

recorded  the  following  asset  retirement  obligation  activity 

each CGU is sensitive to changes in market conditions and 

during the year:

could result in material changes. The process for determining 

the recoverable amount is subjective and requires management 

to exercise significant judgment in determining the future 

Balance, beginning of year 

growth rates and discount rates.

UK Division

In performing our analysis, estimated recoverable amounts 

were determined based on fair value less costs of disposal. 

Management  performed 

its  assessment 

for  goodwill 

Adoption of standard 

Additions 

Acquisition of business 

Accretion expense 

Changes due to movement  

in exchange rates 

impairment  on  November  28,  2017,  the  day  immediately 

Balance, end of year 

2017 

2016

- 
1,302 
513 
537 
42 

(1) 

2,393 

-

-

- 

-

-

-

-

($ Thousands of Canadian dollars, except share and per 

share amounts)

6 3

2017 ANNUAL REPORT 
12. LONG-TERM DEBT 

AT JANUARY 1, 2016 

Net proceeds from debt 

Closing balance at December 31, 2016 

AT JANUARY 1, 2017 

Net proceeds from debt 

Closing balance at December 31, 2017 

PRIME RATE LOAN 1

2,349

23,451

25,800

25,800

16,980

42,780

1	 Prime	rate	loan,	collateralized	by	a	general	security	agreement,	bear	interest	at	prime	plus	an	interest	margin	dependent	on	certain	financial	ratios,	with	a	monthly	repayment	of	interest	only,	maturing	on	

July	31,	2021	(December	31,	2016	–	July	31,	2020).	The	additional	interest	margin	can	range	between	0.0%	to	1.25%	dependent	upon	the	calculated	Debt/EBITDA	financial	ratio,	with	a	range	between	0	to	3.5x.	
As	at	December	31,	2017,	the	combined	interest	rate	was	3.7%	(December	31,	2016	–	2.7%).

During  2017  the  Corporation  completed  an  amendment  to 

A  general  security  agreement  over  all  assets,  a  mortgage 

its  existing  revolving  credit  facility,  which  extended  the 

against  all  leasehold  interests  and  real  property,  insurance 

agreement to July 31, 2021, and increased the available limit 

policies  and  an  assignment  of  material  agreements  have 

from  $85,000  to  $100,000  plus  a  $25,000  accordion,  of 

been pledged as collateral. 

which $44,430 is utilized (including letters of credit totaling 

$1,650) as at December 31, 2017. Interest payments only are 

due during the term of the facility. 

Drawings under the revolving credit facility are available by way 

of Bankers’ Acceptances, Canadian prime rate loans, Libor of UK 

pounds  based  loans,  letters  of  credit  or  standby  letters  of 

guarantee. Drawings under the revolving credit facility bear 

interest at a floating rate, plus an applicable margin based on 

certain financial performance ratios.

The carrying value of borrowings approximate their fair value 

as the debt is based on a floating rate, the interest rate risk has 

not changed, and the impact of discounting is not significant.

The Corporation has incurred no events of default under the 

terms of its credit facility agreement.

13. FINANCE EXPENSE

Interest on long-term debt 

Accretion expense 

Other charges, net 

14. UNAMORTIZED LEASE INDUCEMENTS

Balance, beginning of year 

Lease inducement received 

Acquisition charge 

Amortization charge 

Less current portion,  

including in accrued liabilities 

2017 

2016

396 
42 
695 

1,133 

2017 

2,112 
408 
370 
(98) 

2,792 

372

-

367

739

2016

839

1,497

-

(224)

2,112

(209) 

(249)

2,583 

1,863

($ Thousands of Canadian dollars, except share and per share amounts)

6 4

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
15. INCOME TAXES

A reconciliation of the expected income tax expense to the actual income tax expense is as follows:

Current tax:

Current tax on profits for the year 

Total current tax 

Deferred tax:

Origination and reversal of temporary differences 

Impact of substantively enacted rated and other 

Total deferred tax 

2017 

2016

2,137 

2,137 

4,467

4,467

1,578 
46 

1,624 

385

(12)

373

The tax on the Corporation’s earnings differs from the theoretical amount that would arise using the weighted  

average tax rate applicable to earnings of the consolidated entities as follows:

Earnings before income taxes 

Non-deductible expenses 

Income subject to tax 

Income tax at statutory rate of 26.53% (2016 - 26.58%) 

Difference between Canadian and foreign tax rates 

Impact of substantively enacted rates and other 

Income tax expense 

The analysis of the deferred tax assets and deferred tax liabilities is as follows:

Deferred tax assets: 

Deferred tax asset to be recovered after more than 12 months 

Deferred tax liability to be recovered within 12 months 

Deferred tax liabilities: 

Deferred tax asset to be recovered after more than 12 months 

Deferred tax liability to be recovered within 12 months 

Deferred tax liabilities, net 

2017 

2016

9,479 
4,657 

14,136 

3,750 
1 
10 

3,761 

16,367

1,743

18,110

4,814

-

26

4,840

2017 

2016

(2,368) 
(95) 

(2,463) 

8,467 
3,834 
12,301 

9,838 

(601)

(94)
(695)

3,982

2,999

6,981

6,286

6 5

2017 ANNUAL REPORT 
 
 
 
 
The movement of deferred income tax assets and liabilities during the year, without taking into consideration 

the offsetting of balances within the same tax jurisdictions, is as follows:

ASSET  OFFERING
RETIREMENT 
COSTS
OBLIGATION  AND OTHER 

- 

- 

- 

- 

(451) 

(244) 

(695) 

(238) 

196 

(1,227) 

1 

TOTAL

(451)

(244)

(695)

(238)

(304)

(1,227)

1

DEFERRED TAX ASSETS 

AT JANUARY 1, 2016 

Charged (credited) to the statement of earning 

AT DECEMBER 31, 2016 

Acquisition of business 

Charged (credited) to the statement of changes in earnings 

(500) 

Charged (credited) to the statement of changes in equity 

Related to movements in exchange rates 

- 

- 

At December 31, 2017 

(500) 

(1,963) 

(2,463)

DEFERRED TAX LIABILITIES 

AT JANUARY 1, 2016 
Charged (credited) to the  
statement of earnings 

AT DECEMBER 31, 2016 

Acquisition of business 
Charged (credited) to the  
statement of earnings 
Related to movements  
in exchange rate 

At December 31, 2017 

($ Thousands of Canadian dollars)

LINEN IN 
SERVICE 

INTANGIBLE
PROPERTY, 
PLANT AND  ASSETS AND 
 GOODWILL 

 EQUIPMENT 

TOTAL

2,923 

2,432 

1,009 

6,364

76 

2,999 

32 

800 

1 

3,832 

786 

3,218 

708 

1,406 

(1) 

5,331 

(245) 

764 

2,657 

617

6,981

3,397

(282) 

1,924

(1) 

(1)

3,138 

12,301

 
 
 
 
 
16. CONTINGENCIES & COMMITMENTS

A. Contingencies

The Corporation has standby letters of credit issued as part of normal business operations in the amount of $1,650 (December 

31, 2016 – $1,650) which will remain outstanding for an indefinite period of time. 

Grievances for unspecified damages were lodged against the Corporation in relation to labour matters. The Corporation has 

disclaimed liability and is defending the actions. It is not practical to estimate the potential effect of these grievances but 

legal advice indicates that it is not probable that a significant liability will arise.

B. Commitments

i. Operating leases and utility commitments
At December 31, 2017, the Corporation was committed to minimum lease payments for operating leases on buildings and 

equipment and estimated natural gas and electricity commitments for the next five calendar years and thereafter are as follows:

OPERATING LEASE COMMITMENTS

UTILITY COMMITMENTS

2018 

2019 

2020 

2021 

2022 

Subsequent 

($ Thousands of Canadian dollars)

9,588

8,629

6,750

5,760

5,355

32,194

68,276

2018 

2019 

2020 

2021 

2022 

Subsequent 

5,827

1,287

1,288

1,274

-

-

9,676

i. Linen purchase commitments
At  December  31,  2017,  the  Corporation  was  committed  to  linen  expenditure  obligations  in  the  amount  of  $10,232 

(December 31, 2016 – $6,926) to be incurred within the next year.

ii. Property, plant and equipment commitments
At  December  31,  2017,  the  Corporation  was  committed  to  capital  expenditure  obligations  in  the  amount  of  $28,748 

(December 31, 2016 – $28,897) to be incurred within the next year and $0 (December 31, 2016 – $8,628) to be incurred in 

the next two years.

6 7

2017 ANNUAL REPORT 
 
17. SHARE CAPITAL

A. Authorized

The Corporation is authorized to issue an unlimited number of common shares and such number of shares of one class 

designated as preferred shares which number shall not exceed 1/3 of the common shares issued and outstanding from 

time to time.

B. Issued

Balance, beginning of the year 

Common share issued under LTI 

Common share issuance under equity offering 

2017 

8,023,480 
42,422 
2,442,600 

2016

7,985,713

37,767

-

Balance, end of year 

10,508,502 

8,023,480

Unvested common shares held in trust for LTI 

54,880 

44,634

Proceeds from share issuance 

Underwriter fee 

Cost associated with share issuance 

Net proceeds from share issuance 

Deferred income tax impact of share issuance (note 17) 

Total impact to share capital 

2017

92,218

(3,689)

(874)

87,655

1,227

88,882

On  April  25,  2017  the  Corporation  closed  a  bought  deal 

On December 12, 2017 the Corporation closed a bought deal 

offering  of  1,518,000  common  shares  at  $38.00/share.  The 

offering of 924,600 common shares at $37.35/share. The net 

net proceeds of the offering after deducting expenses of the 

proceeds  of  the  offering  after  deducting  expenses  of  the 

offering  and  the  underwriter’s  fee  were  $55,000.  The  net 

offering  and  the  underwriter’s  fee  were  $32,655.  The  net 

proceeds of the offering were used to reduce the revolving 

proceeds  of  the  offering  were  used  to  partially  pay  down 

debt  to  nil,  and  to  fund  the  build  out  of  the  Corporation’s 

indebtedness  that  was  incurred  under  K-Bro's  amended 

state-of-the-art facilities in Toronto and Vancouver, and for 

$100,000 senior secured revolving credit facility to fund the 

general corporate purposes.

acquisition of Fishers.

18. EARNINGS PER SHARE

A. Basic

Basic earnings per share is calculated by dividing the net earnings attributable to equity holders of the Corporation 

by the weighted average number of ordinary shares in issue during the year.

Net earnings 

Weighted average number of shares outstanding (thousands) 

Net earnings per share, basic 

2017 

2016

5,718 
9,084 
0.63 

11,527

7,955

1.45

The basic net earnings per share calculation excludes the unvested Common shares held by the LTIP Trust.

6 8

WE ARE DEPENDABLE. 
 
 
B. Diluted

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares to assume conversion 

of all dilutive potential ordinary shares.

Basic weighted average shares for the year 

Dilutive effect of LTI shares 

Diluted weighted average shares for the year 

Net earnings 

Weighted average number 

Net earnings per share, diluted 

2017 

9,083,693 
31,181 
9,114,874 

2017 

5,718 
9,115 
0.63 

2016

7,955,026

31,703

7,986,729

2016

11,527

7,987

1.44

19. LONG-TERM INCENTIVE PLAN

A trust was formed to hold equity grants issued under the terms 

its power over the LTIP Trust. Therefore the Corporation has 

of the LTI on behalf of the participants (the “LTIP Trust”). The 

consolidated the LTIP Trust. Compensation expense is recorded 

Corporation is neither a trustee of the LTIP Trust nor a direct 

by the Corporation in the period earned. Dividends paid by 

participant of the LTI; however, under certain circumstances 

the Corporation with respect to unvested Common shares 

the Corporation may be the beneficiary of forfeited Common 

held by the LTIP Trust are paid to LTI participants. Unvested 

shares  held  by  the  LTIP  Trust.  The  Corporation  has  control 

Common shares held by the LTIP Trust are shown as a reduction 

over the LTIP Trust as it is exposed, or  has rights, to variable 

of shareholders’ equity.

returns  and  has  the  ability  to  affect  those  returns  through  

Balance, beginning of year 

Issued during year 

Vested during year 

2017 

2016

Unvested 

44,634 

28,544 

(18,298) 

Vested 
375,958 
13,879 
18,298 

Unvested 

39,716 

26,336 

(21,418) 

Vested

343,109

11,431

21,418

Balance, end of year 

54,880 

408,135 

44,634 

375,958

The cost of the 54,880 (2016 – 39,716) unvested Common shares held by the LTIP Trust at December 31, 2017 was nil (2016 - nil).

20. DIVIDENDS TO SHAREHOLDERS 

During the year ended December 31, 2017, the Corporation 

capital expenditures, working capital, growth capital and other 

declared total dividends to shareholders of $11,121 or $1.200 

reserves  considered  advisable  by  the  Directors  of  the 

per share (2016 - $9,613 or $1.200 per share). 

Corporation. All such dividends are discretionary. Dividends 

The Corporation’s policy is to pay dividends to Shareholders of 

its available cash to the maximum extent possible consistent 

with  good  business  practice  considering  requirements  for 

are  declared  payable  each  month  to  the  Shareholders  on 

the last business day of each month and are paid by the 15th 

day of the following month.

6 9

2017 ANNUAL REPORT 
 
 
 
 
21. NET CHANGE IN NON-CASH WORKING CAPITAL ITEMS

Accounts receivable 

Linen in service 

Prepaid expenses and deposits 
Accounts payable and accrued liabilities 1 
Income taxes payable / receivable 

2017 

(2,961) 
(2,720) 
(309) 
4,930 
(2,862) 
(3,922) 

2016

(1,296)

(232)

(411)

340

405

(1,194)

1	 Accounts	payable	and	accrued	liabilities	exclude	the	net	change	in	non-cash	amounts	related	to	the	acquisition	of	property,	plant	and	equipment	that	have	been	committed	 

to	but	not	yet	paid	of	$4,078	(2016	-	$3,905).

22. FINANCIAL INSTRUMENTS

A. Fair value

The  Corporation’s  financial  instruments  at  December  31, 

2017 and 2016 consist of cash and cash equivalents, accounts 

receivable,  accounts  payable  and  accrued 

liabilities, 

dividends payable to shareholders, and long term debt. The 

carrying value of accounts receivable, accounts payable and 

accrued  liabilities,  and  dividends  payable  to  shareholders 

approximate fair value due to the immediate or short-term 

maturity of these financial instruments. The fair value of the 

Corporation's 

interest-bearing  debt  approximates  the 

The Corporation’s operations in the UK transacts in Sterling 

pounds  £,  with  minimal  revenue  and  expenses  that  are 

incurred  in  other  foreign  currencies.  The  Corporation  is 

sensitive to foreign exchange risk arising from the translation 

of the financial statements of subsidiaries with a functional 

currency  other  than  the  Canadian  dollar  impacting  other 

comprehensive income (loss). 

For  large  capital  expenditure  commitments  denominated 

in a foreign currency, the Corporation will enter into foreign 

exchange  forward  contracts 

if  considered  prudent  to 

mitigate this risk. 

respective carrying amount due to the floating rate nature 

Based on financial instrument balances as at December 31, 

of the debt. 

B. Financial risk management

The  Corporation’s  activities  are  exposed  to  a  variety  of 

financial  risks:  price  risk,  credit  risk  and  liquidity  risk.  The 

Corporation’s overall risk management program focuses on 

the unpredictability of financial and economic markets and 

seeks  to  minimize  potential  adverse  effects  on  the 

Corporation’s  financial  performance.  Risk  management  is 

carried  out  by  financial  management  in  conjunction  with 

overall corporate governance.

C. Price risk

i. Currency risk
Foreign currency risk arises from the fluctuations in foreign 

exchange  rates  and  the  degree  of  volatility  of  these  rates 

relative to the Canadian dollar. 

The Corporation’s operations in Canada are not significantly 

exposed to foreign currency risk as all revenues are received 

in  Canadian  dollars  and  minimal  expenses  are  incurred  in 

foreign currencies. 

2017, a strengthening or weakening of $0.01 of the Canadian 

dollar to the U.S. dollar with all other variables held constant 

could have a favorable or unfavorable impact of approximately 

$46, respectively, on net earnings. 

Based on financial instrument balances as at December 31, 

2017, a strengthening or weakening of $0.01 of the Canadian 

dollar to the Sterling pounds £, with all other variables held 

constant could have an unfavorable or favorable impact of 

approximately $54, respectively, on other comprehensive loss.

ii. Interest rate risk
The  Corporation  is  subject  to  interest  rate  risk  as  its  credit 

facility  bears  interest  at  rates  that  depend  on  certain 

financial  ratios  of  the  Corporation  and  vary  in  accordance 

with  market  interest  rates.  Based  on  the  credit  facility  at 

year  end,  the  sensitivity  to  a  100  basis  point  movement  in 

interest  rates  would  result  in  an  impact  of  $428  to  net 

earnings.

iii. Other price risk
The  Corporation’s  exposure  to  other  price  risk  is  limited 

since  there  are  no  significant  financial  instruments  which 

fluctuate as a result of changes in market prices.

7 0

WE ARE DEPENDABLE. 
 
 
D. Credit risk

The Corporation’s financial assets that are exposed to credit 

contractual relationship with the customer and the nature 

risk  consist  of  cash  and  cash  equivalents  and  accounts 

of  the  customer  which  in  many  cases  is  a  publicly  funded 

receivable. The Corporation, in the normal course of business, 

health care entity. 

is exposed to credit risk from its customers. The allowance 

for doubtful accounts and past due receivables are reviewed 

by management at each balance sheet reporting date. Any 

amounts greater than 60 days are reviewed for impairment 

on  a  specific  identification  basis  and  have  been  fully 

accounted for as at December 31, 2017.

Management  believes  that  the  risks  associated  with 

concentrations  of  credit  risk  with  respect  to  accounts 

receivable are limited due to the nature of the customers and 

the generally short payment terms. The credit risk associated 

with  cash  and  cash  equivalents  is  minimized  by  ensuring 

these  financial  assets  are  held  with  Canadian  chartered 

The  Corporation  updates  its  estimate  of  the  allowance  

banks and Standard Chartered Bank United Kingdom.

for  doubtful  accounts  based  on  the  evaluation  of  the 

recoverability  of  accounts  receivable  balances  of  each 

customer taking into account historic collection trends, the 

The  aging  of  the  Corporation’s  receivables  and  related 

allowance for doubtful accounts are:

DECEMBER 31, 2016 

GROSS 

ALLOWANCE 

Current 

31-60 days 

Greater than 60 days 

15,470 

2,730 

282 

18,482 

- 

- 

31 

31 

DECEMBER 31, 2017 

GROSS 

ALLOWANCE 

Current 

31-60 days 

Greater than 60 days 

22,813 

5,906 

1,367 

30,086 

- 

- 

368 

368 

NET

15,470

2,730

251

18,451

NET

22,813

5,906

999

29,718

While the Corporation evaluates a customer’s credit worthiness before credit is extended, provisions for potential credit 

losses are also maintained. The change in allowance for doubtful accounts was as follows:

Balance, beginning of year 

Adjustment made during the year 

Acquisition of business 

Effect of movements in exchange rates 

Balance, end of year 

2017 

31 
(10) 
348 
(1) 

368 

2016

30

1

-

-

31

7 1

2017 ANNUAL REPORT 
 
 
E. Liquidity risk

The Corporation’s accounts payable and dividend payable are due within one year.

Payments due under contractual obligations for the next five years and thereafter are as follows:

Long-term debt 

Operating lease commitments 

Utility commitments 

Linen purchase obligations 

Property, plant and equipment commitments 

PAYMENTS DUE PERIOD

TOTAL 

< 1 YEAR 

1-3 YEARS 

4-5 YEARS  > 5 YEARS

42,780 

68,276 

9,676 

10,232 

28,748 

- 

9,588 

5,827 

10,232 

28,748 

42,780 

15,379 

2,575 

- 

- 

- 

11,115 

1,274 

- 

- 

-

32,194

-

-

-

The Corporation has a credit facility with a maturity date of 

and  the  Corporation  has  maintained  financial  ratios  that 

July 31, 2021 (Note 12). The degree to which the Corporation is 

management believes are conservative compared to financial 

leveraged may reduce its ability to obtain additional financing 

covenants applicable to the credit facility. A significant portion 

for working capital and to finance investments to maintain 

of the available facility remains undrawn.

and grow the current levels of cash flows from operations. 

The Corporation may be unable to extend the maturity date 

of the credit facility.

Management, to reduce liquidity risk, has historically renewed 

the terms of the credit facility in advance of its maturity dates 

Management measures liquidity risk through comparisons 

of current financial ratios with financial covenants contained 

in the credit facility.

7 2

WE ARE DEPENDABLE. 
 
 
 
23. CAPITAL MANAGEMENT

The Corporation views its capital resources as the aggregate 

The  Corporation  pays  a  dividend  which  reduces  its  ability  

of its debt, shareholders’ equity and amounts available under 

to  internally  finance  growth  and  expansion.  However  the 

its credit facility. In general, the overall capital of the Corporation 

availability of the Corporation’s revolving line of credit provides 

is  evaluated  and  determined  in  the  context  of  its  financial 

sufficient access to capital to allow K-Bro to take advantage 

objectives and its strategic plan.

of acquisition opportunities. The merits of the dividend are 

The Corporation’s objective in managing capital is to ensure 

periodically evaluated by the Board.

sufficient liquidity to pursue its growth and expansion strategy, 

The primary measures used by the Corporation to monitor 

while  taking  a  conservative  approach  towards  financial 

its financial leverage are the ratios of Funded Debt to EBITDA 

leverage and management of financial risk. The Corporation’s 

(earnings before income taxes, depreciation and amortization) 

capital is composed of shareholders’ equity and long-term 

and Fixed Charge Coverage. EBITDA is an additional GAAP 

debt. The Corporation’s primary uses of capital are to finance 

measure as prescribed by IFRS and has been presented in 

its  growth  strategies  and  capital  expenditure  programs.  

the  manner  in  which  the  chief  operating  decision  maker 

The  Corporation  currently  funds  these  requirements  from 

assesses performance.

internally-generated cash flows and interest bearing debt.

The Corporation manages a Funded Debt to EBITDA ratio calculated as follows:

Long-term debt, including current proportion 

Issued and outstanding letters of credit 

Cash and cash equivalents 

Funded debt 

Net earnings for the trailing twelve months 

Add:

Income tax expense 

Finance expense 

Depreciation of property, plant and equipment 

Amortization of intangible assets 
EBITDA (note 28) 

Funded debt to EBITDA 

2017 

42,780 
1,650 
(11,276) 

33,154 

5,718 

3,761 
1,133 
11,606 
1,767 
23,985 

1.38x 

2016

25,800

1,650

-

27,450

11,527

4,840

739

9,235

1,790

28,131

0.98x

The Corporation manages a Fixed Charge Coverage calculated on a trailing twelve-month basis as follows:

2017 

23,985 

1,133 
11,121 
12,254 

2.0x 

2016

28,131

739

9,613

10,352

2.7x

EBITDA (note28) 

Finance expense 

Dividends to shareholders 

Fixed charge coverage 

7 3

2017 ANNUAL REPORT 
 
 
24. RELATED PARTY TRANSACTIONS

The  Corporation  transacts  with  key 

individuals  from 

Key  management  personnel  are  defined  as  the  executive 

management and with the Board who have authority and 

officers of the Corporation including the President and Chief 

responsibility to plan, direct and control the activities of the 

Executive  Officer,  Senior  Vice-President,  Chief  Financial 

Corporation. The nature of these dealings were in the form 

Officer and one employee acting in the capacity of Managing 

of  payments  for  services  rendered  in  their  capacity  as 

Director, UK.

Directors (retainers and meeting fees, including share-based 

payments)  and  as  employees  of  the  Corporation  (salaries, 

benefits, short-term bonuses and share-based payments).

During  2017  and  2016,  remuneration  to  directors  and  key 

management personnel was as follows:

Salaries and retainer fees 

Short-term bonus incentives 

Post-employment benefits 

Share-based payments 

2017 

1,487 
912 
45 
1,290 

3,734 

2016

1,431

867

43

1,181

3,522

1  Renumeration	to	directors	and	key	management	personnel	for	2016	has	been	restated	based	off	the	change	in	key	management	personnel	as	defined.

The Corporation incurred expenses in the normal course of business for advisory consulting services provided by a Director. 

The amounts charged are included as salaries and retainer fees. For the year ended December 31, 2017, the Corporation 

incurred such fees totaling $138 (2016 – $138).

25. EXPENSES BY NATURE

Wages and benefits 

Linen 

Utilities 

Delivery 

Material and supplies 

Occupancy costs 

Repair and maintenance 

Other expenses 

2017 

82,184 
18,998 
10,393 
11,358 
6,683 
6,652 
5,627 
4,679 

2016

77,154

17,547

9,776

8,793

6,083

5,505

4,855

1,245

146,574 

130,958

7 4

WE ARE DEPENDABLE. 
 
 
 
26. SEGMENTED INFORMATION

The Chief Executive Officer (“CEO”) is the corporation’s chief 

The CEO primarily uses a measure of EBITDA to assess the 

operating  decision-maker.  The  Chief  Executive  Officer 

performance of the operating segments. However, the CEO 

examines  the  Corporation’s  performance  and  allocation  of 

also receives information about the segments’ revenue and 

resources  both  from  geographic  perspective  and  service 

assets on a monthly basis.

type,  and  has  identified  two  reportable  segments  of  

its business:

A. Segment revenue

1.  Canadian division - provides laundry and linen services to 

the  healthcare  and  hospitality  sectors  through  nine 

operating divisions located in Vancouver, Victoria, Calgary, 

Edmonton,  Regina,  Toronto,  Montréal,  and  Québec 

City.  Management  has  assessed  that  the  services 

offered  and  the  economic  characteristics  associated 

with these divisions are similar, and therefore they have 

been  aggregated  into  one  reportable  segment  which 

operates exclusively in Canada.

2.  UK  division  -  provides  laundry  and  linen  services 

primarily to the hospitality sector with less than 10% of 

the revenue generated in other service sectors, through 

six  plants  and  a  distribution  center  located  in  North 

Lanarkshire,  Inverness,  West  Lothian,  North  Shields, 

Perth, and Fife.

The aggregation assessment requires significant judgment 

by management. Economic indicators used by management 

to assess the economic characteristics are the gross margin 

and the growth rate of each division.

Healthcare  

Hospitality 

Canadian division 

Healthcare 

Hospitality 

UK division 

The Corporation disaggregates revenue from contracts with 

customers  by  geographic  location  and  customer-type  for 

each of our segments, as we believe it best depicts how the 

nature, amount, timing and uncertainty of our revenue and 

cash flows are affected by economic factors.

Sales between segments are carried out at arm’s length and 

are eliminated on consolidation. The revenue from external 

parties 

is  measured 

in  the  same  manner  as 

in  the 

consolidated  statements  of  earnings  &  comprehensive 

income and as disclosed in Note 2(e).

In Edmonton, the Corporation is the significant supplier of 

laundry  and  linen  services  to  the  entity  which  manages  all 

major  healthcare  facilities  in  the  region  and  this  contract 

expires  on  March  31,  2023.  In  Calgary,  the major  customer  is 

contractually  committed  to  February  28,  2019,  in  Vancouver 

the  major  customer  is  contractually  committed  to  March  1, 

2027, and in Saskatchewan the major customer is contractually 

committed  to  June  1,  2025.  For  the  twelve  months  ended 

December  31,  2017,  from  these  four  major  customers  the 

Corporation has recorded revenue of $92,340 (2016 – $87,782), 

representing 54.1% (2016 – 55.2%) of total revenue.

2017 

2016

116,948 

48,883 

165,831 

10 

4,718 

4,728 

68.6 % 
28.7 % 

97.2 % 

0.0 % 
2.8 % 

2.8 % 

111,384 

47,705 

70.0 %

30.0 %

159,089 

100.0 %

- 

- 

- 

0.0 %

0.0 %

0.0 %

Total segment revenue 

170,559 

100.0 % 

159,089 

100.0 %

7 5

2017 ANNUAL REPORT 
 
 
B. Segment EBITDA

Segment EBITDA is calculated consistent with the presentation in the financial statements. The EBITDA is allocated based 

on the operations of the segment, and where the earnings and costs are generated from.

Net earnings (loss) 

Add:

Income tax expense (recovery) 

Finance expense 

Depreciation of property, plant and equipment 

Amortization of intangible assets 

Transaction costs due to acquisition of business 

EBITDA 

Net earnings (loss) 

Add:

Income tax expense 

Finance expense 

Depreciation of property, plant and equipment 

Amortization of intangible assets 

EBITDA 

CANADIAN 
DIVISION 

UK
DIVISION 

2017 

8,599 

3,803 

1,115 

11,400 

1,576 

26,493 

CANADIAN 
DIVISION 

2016 

11,527 

4,840 

739 

9,235 

1,790 

28,131 

2017 

(2,881) 

(42) 

18 

206 

191 

2,831 

323 

UK
DIVISION 

2016 

- 

- 

- 

- 

- 

- 

OTHER

2017 

- 

- 

- 

- 

- 

(2,831) 

(2,831) 

OTHER

2016 

- 

- 

- 

- 

- 

- 

2017

5,718

3,761

1,133

11,606

1,767

-

23,985

2016

11,527

4,840

739

9,235

1,790

28,131

The Canadian division net earnings includes non-cash employee share based compensation expense of $1,508 (2016 – $1,518).

C. Segment assets

Segment assets are measured in the same way as in the financial 

The  Corporation’s  cash  and  cash  equivalents  are  not 

statements. These assets are allocated based on the operations 

considered to be segment assets, but are managed by the 

of the segment and the physical location of the asset. 

treasury function.

YEAR ENDED DECEMBER 31 

Total assets 

Other:

Cash and cash equivalents 

Intercompany loans 

Total segment assets 

YEAR ENDED DECEMBER 31 

Total assets 

Total segment assets 

CANADIAN 
DIVISION 

UK
DIVISION

2017 

2017 

2017

225,339 

69,874 

295,213

- 

(10,934) 

214,405 

CAN 
DIVISION 

2016 

168,289 

168,289 

(11,276) 

10,934 

(11,276)

-

69,532 

283,937

UK
DIVISION

2016 

- 

- 

2016

168,289

168,289

7 6

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
D. Segment liabilities

Segment liabilities are measured in the same way as in the financial statements. These liabilities are allocated  

based on the operations of the segment.

The Corporation’s borrowings are not considered to be segment liabilities, but are managed by the treasury function.

YEAR ENDED DECEMBER 31 

Total liabilities 

Other:

Long-term debt (note 12) 

Total segment assets 

YEAR ENDED DECEMBER 31 

Total liabilities 

Other:

Long-term debt (note 12) 

Total segment assets 

CANADIAN 
DIVISION 

UK
DIVISION

2017 

78,410 

(42,780) 

35,630 

CANADIAN 
DIVISION 

2016 

51,617 

(25,800) 

25,817 

2017 

15,216 

2017

93,626

- 

(42,780)

15,216 

50,846

UK
DIVISION

2016 

- 

- 

- 

2016

51,617

(25,800)

25,817

27. STATEMENTS OF EARNINGS & COMPREHENSIVE INCOME - RECLASSIFICATION

The  Corporation  has  made  a  reclassification  that  affects 

emphasized with the strategic growth of the Corporation. In 

some of the costs related to wages and benefits, and delivery 

order  to  maintain  comparability,  the  financial  statements 

costs. The reason is to give a true and fair view based on the 

for  2016  and  2017  have  been  adjusted.  The  reclassification 

intended  function  of  the  delivery  costs,  which  have  been 

does not affect EBITDA or net earnings.

YEAR ENDED 
DECEMBER 31,2017 

YEAR ENDED
DECEMBER 31, 2016

After
Reclassification  Reclassification  Reclassification  Reclassification  Reclassification  Reclassification

Before 

Before 

After 

Wages & benefits 
Delivery 

Total 

77,286 
11,358 

88,644 

(6,934) 
6,934 

- 

70,352 
18,292 

88,644 

72,247 
8,793 

81,040 

(7,172) 
7,172 

- 

65,075
15,965

81,040

7 7

2017 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
28. EBITDA RECLASSIFICATION

The  Corporation  has  made  a  reclassification  on  the 

statement of earnings and comprehensive income, in which 

the “loss on disposal of property plant and equipment” has 

now  been  included  as  part  of  EBITDA,  the  financial 

statements  for  2016  and  2017  have  been  adjusted.  The 

reclassification does not affect net earnings.

29. SUBSEQUENT EVENTS

A. Dividends

The  Corporation’s  Board  of  Directors  declared  an  eligible 

dividend  of  $0.10  per  Common  share  of  the  Corporation 

payable on each of February 15, March 15 and April 13, 2018 

to  Shareholders  of  record  on  January  31,  February  28,  and 

March 31, 2018 respectively.

B. Alberta Healthcare Contract Extension 

On  March  1,  2018,  the  Corporation  was  awarded  a  1  year 

extension  to  provide  laundry  and  linen  services  to  Alberta 

Health  Services  Calgary.  The  contract  extends  the  existing 

relationship  between  the  Corporation  and  Alberta  Health 

Services Calgary.

“ K - B R O ’ S   F O C U S   I S   O N 
P R O F I TA B L E   G R O W T H 
I N   T H E   Y E A R S   T O   C O M E 
A S   W E   E X E C U T E   O U R 
S T R AT E G Y   O F   E X PA N D I N G 
G E O G R A P H I C A L L Y   &   
A D D I N G   N E W   S E R V I C E S   
F O R   O U R   C U S T O M E R S .”

7 8

WE ARE DEPENDABLE.BOARD OF DIRECTORS

ROSS SMITH,  

FCPA, FCA (Chair)

Corporate Director

MATTHEW HILLS, MBA
Managing Director

LLM Capital Partners 

STEVEN MATYAS, BSc
CEO

Staples Retail Inc.

LINDA MCCURDY, MBA
President & CEO

K-Bro Linen Systems Inc.

MICHAEL PERCY, PhD
Professor  

School of Business

University of Alberta

EXECUTIVE OFFICERS

LINDA MCCURDY, MBA
President & CEO

SEAN CURTIS, Senior VP & COO
(Edmonton) 

CORPO RAT E  I NF OR MATI ON

LOCATIONS - CANADA

CORPORATE OFFICE

VANCOUVER 2

REGINA

QUÉBEC

4590 Canada Way
Burnaby, BC  
V5G 1J6

P 604 681 3291
F 604 685 1458

730 Dethridge Bay
Regina, SK  
S4N 6H9

P 306 757 5276
F 306 757 5280

367 Boulevard Des
Chutes, Québec City
QC G1E 3G1

P 418 661 6163
F 418 661 4000

John Truong
Operations Manager

Sean Jackson
General Manager

Dimitri Hamm
Directeur Général

Fabien Poirier
Directeur Opérations

CALGARY

TORONTO

6969 – 55 St SE
Calgary, AB  
T2C 4Y9

P 403 724 9001
F 403 720 2959

6045 Freemont Blvd
Mississauga, ON  
L5R 4J3

P 416 233 5555
F 416 233 4434

Jeff Gannon
General Manager

Kevin Stephenson
General Manager

Andrew Mackeen
Operations Manager

Johan Sellarajah
Operations Manager

14903 - 137 Ave
Edmonton, AB  
T5V 1R9

P 780 453 5218
F 780 455 6676

VICTORIA

861 Van Isle Way
Victoria, BC  
V9B 5R8

P 250 474 5699
F 250 474 5680

Steve Cummings
General Manager

VANCOUVER 1

8035 Enterprise St
Burnaby, BC  
V5A 1V5

P 604 420 2203
F 604 420 2313

Kevin McElgunn
General Manager

KRISTIE PLAQUIN, CPA, CA
Chief Financial Officer

Peter Papagianeas
Operations Manager

P 780 451 3131
F 780 452 2838

Trevor Rye
General Manager

EDMONTON

15223 – 121 A Ave
Edmonton, AB  
T5V 1N1

MONTRÉAL

599, Rue Simonds  
Sud Granby, QC  
J2J 1C1
P 450 378 3187
F 450 378 8245

Sylvain Tremblay
Directeur Général

TRANSFER AGENT  
& REGISTRAR

AST Trust Company
Calgary, Alberta

AUDITORS

PricewaterhouseCoopers LLP
Edmonton, Alberta

LEGAL COUNSEL

Stikeman Elliott
Toronto, Ontario

McLennan Ross LLP
Edmonton, Alberta

PRINCIPAL BANK

TD Bank
Edmonton, Alberta

STOCK EXCHANGE LISTING

TSX: KBL

LOCATIONS - UK

HEAD OFFICE

3 Riggs Place,  
Cupar, Fife,  
KY155JA

P 01334654033

CUPAR

Prestonhall Industrial 
Estate, Cupar, Fife,  
KY154RD

P 01334655220

David Emslie
General Manager

PERTH

LIVINGSTON

NEWCASTLE

Inveralmond Industrial 
Estate, Ruthvenfield 
Avenue, Perth,  
PH13UF

P 01738210106

James Dearsley
General Manager

INVERNESS

Unit 63, Carsegate 
Road, Inverness,  
IV38EX

P 01463229537

James Dearsley
General Manager

2 Gregory Road, Kirkton 
Campus, Livingston, 
EH547DR

P 01506426816

Joe White
General Manager

RIGGS PLACE

3 Riggs Place,  
Cupar, Fife,  
KY155JA

P 01334654033

Joe White
General Manager

Unit L4, Intersect 19,  
High Flatworth, Tyne 
Tunnel Industrial 
Estate, North Shields, 
NE297UT

P 01916053106

Mark Ferguson 
General Manager

COATBRIDGE

18 Palacraig Street, 
Coatbridge,  
ML54RY

P 01236449010

John Marshall 
General Manager

NOTICE OF   
ANNUAL MEETING

The annual meeting of Shareholders will be held at 

the  Offices  of  Stikeman  Elliott  LLP,  Calgary  and 

Elliott Boardrooms, 5300 Commerce Court West, 199 

Bay Street, Toronto, Ontario on Wednesday, June 13, 

2018 at 9:00 a.m. EDT

INQUIRIES@K-BROLINEN.COM  |  K-BROLINEN.COM

INQUIRIES@K-BROLINEN.COM  |  K-BROLINEN.COM