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K-Bro Linen
Annual Report 2018

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FY2018 Annual Report · K-Bro Linen
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ANNUAL
REPORT
2018

WE ARE 
DEPENDABLE.

TABLE OF CONTENTS

2

PRESIDENT’S MESSAGE

3

CHAIRMAN’S MESSAGE

5

OFFICERS & DIRECTORS

8

FINANCIAL HIGHLIGHTS

13

MANAGEMENT’S DISCUSSION & ANALYSIS

39

CONSOLIDATED FINANCIAL STATEMENTS

1

2018 ANNUAL REPORTPRESIDENT’S MESSAGE

KEY ACHIEVEMENTS FOR 2018

Fiscal year 2018 was a year of continuous improvement as we remained committed to upgrading assets. 
The  impact  of  these  improvements  resulted  in  a  network  of  state-of-the-art  facilities  that  helped  to 
generate record annual revenue.

 · The $4.7 million acquisition of 9306145 Canada Corp. 
(“Linitek”) in Calgary closed in October and solidified 
our  position  as  a  market  leader  in  southern  Alberta 
for hospitality and healthcare laundry solutions. Since 
the  closing  date  in  October  2018,  we  have  transi-
tioned all of Linitek’s volumes into our high-efficiency 
Calgary location.

 ·

 ·

In  K-Bro’s  largest  market  in  Toronto,  we  ramped  up 
operations  at  our  new  plant,  which  opened  in  2017. 
Throughout  the  year,  we  grew  volumes  organically 
through a new and existing customer base.

In  Vancouver,  we  completed  construction  on  a  new 
state-of-the-art  facility,  along  with  significant  refur-
bishments  to  an  existing  facility.  A  third  facility  was 
decommissioned  with  volumes  transitioned  to  the 
updated facilities. Based on what we have been able to 
achieve at our Toronto plant, we expect similar reduc-
tions in operating costs through improved efficiencies.

 · After  acquiring  Fishers  late  in  2017,  our  hospitality 
segment  benefited  from  a  full  year  of  operations  in 
the  UK,  as  we  optimized  operations  and  increased 
market share. Along with contributions to revenue and 
EBITDA,  Fishers  has  provided  us  with  an  important 
home base in the UK as we continue to consider new 
international markets.

 · Record annual revenue of $239.5 million, an increase 
of 40.4% over the previous year, and EBITDA of $29.6 
million.

 · K-Bro’s  focus  on  investing  for  the  long-term  has 
created  a  highly  efficient,  environmentally  conscious 
and  cost-effective  network  across  Canada  whereby 
most  of  our  Canadian  volumes  are  processed  in 
newly constructed or modernized facilities across the 
country. We have also established a foothold into the 
UK where we apply the same operational principles to 
our facilities in Scotland and northern England.

Over the past five years, we have committed more than $200 
million to building new, state-of-the-art facilities and refur-
bishing select existing locations across Canada, along with 
acquiring two businesses - Linitek Inc. in Calgary, AB, and 
Fishers in the UK. 

We completed the last of our major capital projects with the 
transition  into  new  and  refurbished  facilities  in  Vancouver 
and  now  shift  our  focus  from  execution  to  operations  and 
growth. We have the ability to optimize and take advantage of 
the efficiencies we have worked so hard to put in place. With 
increased automation through new and upgraded systems 
and  equipment,  we  aim  to  reduce  and  manage  operating 
costs.  In  2019,  we  are  now  focused  on  improving  margins 
as we progress through the year with spending focused on 
maintenance rather than major investment. 

K-Bro  remains  committed  to  the  fundamentals  of  our 
business  –  delivering  industry-leading  quality  and  service 
to our customers and deliver on commitments to our valued 
customers.  We  remain  committed  to  a  safe  culture  and 
environment,  including  our  commitment  to  diversity  and 
inclusion.  As  always,  our  employees,  management  team 
and Board of Directors thank you for your continued support 
and confidence in K-Bro, and we look forward to sharing a 
successful and exciting 2019 with you.

L I N D A   M CC U R DY

2

WE ARE DEPENDABLE. 
 
CHAIRMAN’S MESSAGE

2018 MARKED THE END OF K-BRO’S  
MAJOR CAPITAL SPENDING PROGRAM 
FOR OUR EXISTING CUSTOMER 
BASE AND THE BEGINNING OF  
THE RETURN TO HISTORICAL 
MARGINS IN CANADA.

Significant investments made in new and upgraded facilities 
have  provided  us  with  a  platform  to  achieve  market  leading 
operating costs in Canada. We have capacity to spare in all of 
our markets at highly efficient, cost-effective facilities. 

Late  in  the  year,  we  acquired  Calgary’s  Linitek  and  quickly 
transitioned all volumes into K-Bro’s Calgary facility. Linitek 
is a great example of our approach to acquisitions, to identify 
profitable  and  dependable  operators  in  existing  markets  to 
consolidate and grow our existing business.

Much like Linitek, the Fishers acquisition in the UK continues to 
be a point of strength. We have focused on making operational 
improvements by leveraging our size, scale and experience in 
Canada and applying lessons learned. We have been able to 
grow market share and are confident we can strengthen our 
position further. We also view Fishers as opportunity to grow 
our business overseas.

With  no  near-term  major  investments  planned  going  into 
2019 to support our existing customer base and a significantly 
reduced  capital  spending  program,  we  expect  to  return  to 
historical EBITDA margins for our Canadian operations during 
the latter half of the year.

On behalf of the entire Company, I sincerely thank all stake-
holders for their continued interest in and support of K-Bro. 
We look forward to a successful 2019.

RO S S   S M I T H

3

2018 ANNUAL REPORT 
 
SCOTLAND 

VICTORIA

VANCOUVER 

CALGARY 

EDMONTON 

REGINA

TORONTO 

MONTRÉAL

QUÉBEC CITY 

4

WE ARE DEPENDABLE.OFFICERS &  
DIRECTORS

K-BRO IS THE LARGEST 
HEALTHCARE & HOSPITALITY 
LAUNDRY & LINEN PROCESSOR  
IN CANADA, & WITH THE  
ACQUISITION OF FISHERS WE  
ARE NOW ONE OF THE LARGEST  
IN THE UK AND EUROPE. 

We  operate  15  facilities  and  three  distribution  centers, 
including  nine  facilities  and  two  distributions  centers  in 
Canada, and six facilities and one distribution center in the 
UK (Scotland and the North East of England). 

Our  core  values  remain  central  to  our  reputation,  and  we 
continue to relentlessly focus on providing industry-leading 
quality and service. Our ability to deliver on commitments to 
our valued customers remains second to none.

K-Bro  provides  the  vital  products  and  services  that  help 
people  heal,  travel,  live,  and  play.  We’re  helping  hospi-
tals  and  extended  care  centers  care  for  the  young,  old 
and  vulnerable  in  environmentally  responsible  ways.  Our 
responsibility also extends to ensuring that we have a safe 
culture at K-Bro. As our society becomes more diverse, we 
integrate  our  commitment  to  responsibility  into  our  new 
businesses,  employees  and  the  communities  in  which  we 
live and work.

5

“ K- B RO ’ S   FO C U S   O N   I N V E ST I N G 
FO R   T H E   LO N G   T E R M   H AS 
C R E AT E D   A   H I G H LY   E F F I C I E N T, 
E N V I RO N M E N TA L LY   C O N S C I O U S 
A N D   C O ST- E F F E CT I V E   N E T W O R K 
AC RO S S   C A N A D A .”

-  LINDA MCCURDY 

President & Chief Executive Officer

2018 ANNUAL REPORTLIN D A M C C U R D Y

S E A N C U R TIS

K E VIN S T E P H E N S O N

L U C Y R E N A U T

K RIS TIE P L A Q UIN

R Y O U T A H A R A

S E A N J A C K S O N

R O S S S M IT H

S T E V E N M A T Y A S

J E F F G A N N O N

S C O T T IN G LIS

M IC H A E L P E R C Y

M

DIM IT RI H A M

A N D R E W  M A C K E E N

M A T T H E W  HIL L S

K E VIN M C E L G U N N

M IC H A E L J O N E S

6

WE ARE DEPENDABLE.“ 2018  M A R K E D   T H E   E N D   O F   K- B RO ’ S   M A J O R   C A P I TA L 
S P E N D I N G   P RO G R A M   A N D   T H E   B E G I N N I N G   O F   T H E 
R E T U R N   TO   H I STO R I C A L   C A N A D I A N   M A R G I N S .”

-  ROSS SMITH  Chair

7

2018 ANNUAL REPORTFINANCIAL HIGHLIGHTS

The  following  unaudited  financial  data  has  been  derived  from  K-Bro’s  consolidated  financial  statements,  which  have 
been  audited  by  PricewaterhouseCoopers  LLP.  The  information  set  forth  below  should  be  read  in  conjunction  with  the 
Management’s Discussion & Analysis, Consolidated Financial Statements and Notes sections of this Annual Report.

REVENUE UP 

EBITDA UP 

ADJUSTED EBITDA UP 

40.4%

23.3%

10.3%

REV ENUE

EBITDA & ADJUSTED E BITDA

TOTA L SH A REHOLD ER R ETU RN

250

200

150

100

50

30

28

26

24

22

20

500

400

300

200

100

9
2
4

4
8
3

2
7
3

5
7
3

7
2
3

6
2
3

0
3
1

4
4
1

2
3
1

0
6
1

4
7
1

9
5
1

2013

2014

2015 2016

2017

2018

2013

2014

2015 2016

2017

2018

2013

2014

2015

2016

2017

2018

(In millions of Canadian dollars) 
Years ended December 31

(In millions of Canadian dollars) 
Years ended December 31

S&P/TSX Composite Index

K-Bro Linen Inc.

$100 investment in 2013

1  The total shareholder return graph reflects the total cumulative return, assuming reinvestment of all dividends, of $100 invested on December 31, 2013 in each of the Shares of the Corporation 

and the S&P/TSX Composite (TRIV) Index.

2 The year-end values of each investment shown on the total shareholder return graph are based on share price appreciation plus dividend reinvestment.

8

WE ARE DEPENDABLE.PROFILE

K-BRO PROVIDES THE VITAL 
PRODUCTS & SERVICES  
THAT HELP PEOPLE HEAL,  
TRAVEL, LIVE & PLAY. 

We  are  the  largest  healthcare  and  hospitality 
laundry and linen processor in Canada and one 
of the largest in the UK and Europe. We operate 
15  facilities  and  three  distribution  centers, 
including  nine  facilities  and  two  distributions 
centers  across  Canada,  and  six  facilities  and 
one distribution center in the UK (Scotland and 
the North East of England).

9

2018 ANNUAL REPORTSPOTLIGHT ON  
VANCOUVER

In Vancouver, K-Bro completed construction of a new facility along with renovations 
made to another by the close of 2018. As we continue to add business from new and 
existing clients in this important market, we are in an even better position to offer 
competitive pricing through increased efficiencies and reduced operating costs.

10

WE ARE DEPENDABLE.GOALS  
FOR 2019

CONTINUE TO GROW  
MARKET SHARE 

K-Bro  has  strong  market  positions  within  the  regions  it 
operates.  The  Canadian  and  UK  markets  are  large  with 
significant organic and acquisition growth opportunities. We 
will continue to focus on organic growth through new and 
existing clients, and through strategic acquisitions.

SECURE ADDITIONAL LONG-TERM 
CONTRACTS THAT OFFER STEADY, 
RECURRING REVENUE

We have a solid customer base with top-tier companies in 
both healthcare and hospitality with key customers retained 
over long periods of time. 54% of Canada-based revenue is 
from  contracts  that  extend  from  2023  and  beyond  for  our 
Canadian operations and we look to add to that base.

11

OPTIMIZE OUR VERTICALLY 
INTEGRATED BUSINESS MODEL TO 
CONTROL PROCESS AND COSTS

Integrated services reduce costs and strengthens competi-
tive advantage. Our state-of-the-art facilities in Toronto and 
Vancouver (our two biggest markets) along with modernized 
facilities  across  Canada  increase  efficiencies  and  reduce 
operating costs.

BUILD ON TRACK RECORD  
OF VALUE CREATION  
THROUGH OPERATING &  
FINANCIAL STRATEGY

Revenue and EBITDA have steadily grown. We take a disci-
plined  and  systematic  approach  to  management  of  the 
business,  which  continues  to  provide  strong  cash  flow. 
Our  balance  sheet  provides  the  right  mix  of  leverage  with 
the flexibility to grow the business. We aim to build on our 
successful track record of value creation.

2018 ANNUAL REPORTYears ended December 31, 

2018 

2017 

2016 

2015 

2014 

2013 

2012

Income Statement Data
Revenue  
EBITDA  
EBITDA (%)  
Net earnings  
Net earnings per share (Diluted) 

Balance Sheet Data
Working capital  
Long-term debt  

239,534  
29,581  
12.3  
6,169  
0.59  

170,559  
23,985  
14.1  
5,718  
0.63  

159,089  
28,236  
17.7  
11,527  
1.44  

144,537  
27,140  
18.8  
12,068  
1.52  

136,440  
26,241  
19.2  
12,198  
1.72  

131,202  
23,317  
17.8  
10,336  
1.47  

126,390
24,517
19.4
11,149
1.59

34,825  
70,203  

32,008  
42,780  

13,766  
25,800  

8,670  
2,349  

21,717  
0  

9,434  
19,640  

8,064
5,818

Other Financial Data
Distributable cash per share  
Payout ratio (%)  
Price to earnings multiple (12 months trailing) 
Price to EBITDA multiple (12 months trailing) 
Return on shareholders’ equity (ROE)(%)  
Total shareholder return, YTD (%)  
Total shareholder return, 5 yrs (%)  
Market capitalization  
Share price:  
  High  
  Low  
  Close  

2.36  
51.1  
56.7  
11.9  
3.1  
16.2  
14.5  
431,794  

41.71  
32.00  
33.44  

2.20  
55.5  
65.6  
15.7  
2.8  
0.9  
19.3  
434,211  

2.76  
43.5  
29.3  
11.9  
9.9  
14.9  
66.4  
338,190  

2.69  
44.8  
33.5  
14.9  
10.7  
13.1  
155.0  
406,872  

2.85  
42.0  
26.9  
12.5  
11.1  
19.4  
182.9  
367,023  

2.61  
44.2  
27.0  
12.0  
14.5  
41.2  
235.2  
280,976  

2.72
41.8
18.1 
8.2 
16.5
34.8
253.8
203,613

45.00  
37.39  
41.32  

50.98  
36.69  
42.15  

56.99  
43.00  
50.95  

47.90  
36.90  
46.11  

40.50  
28.38  
39.60  

30.18
21.20
28.86

($ Thousands, except per share data and percentages)

12

WE ARE DEPENDABLE. 
MANAGEMENT’S  
DISCUSSION & ANALYSIS

17

INTRODUCTION

18

STRATEGY

20

OUTLOOK

21

RESULTS OF OPERATIONS

18

FOURTH QUARTER OVERVIEW

28

LIQUIDITY & CAPITAL RESOURCES

19

SELECTED ANNUAL FINANCIAL INFORMATION

19

SUMMARY OF 2018 RESULTS, 
KEY EVENTS & OUTLOOK

29

DIVIDENDS

30

DISTRIBUTABLE CASH FLOW

13

2018 ANNUAL REPORT31

OUTSTANDING SHARES

35

RECENT ACCOUNTING PRONOUNCEMENTS 

31

RELATED PARTY TRANSACTION

37

FINANCIAL INSTRUMENTS

31

CRITICAL ACCOUNTING ESTIMATES

38

CRITICAL RISKS & UNCERTAINTIES

32

TERMINOLOGY

38

CONTROLS & PROCEDURES

35

CHANGES IN ACCOUNTING POLICIES

14

WE ARE DEPENDABLE.MANAGEMENT’S 
DISCUSSION & ANALYSIS OF  
FINANCIAL CONDITION & 
RESULTS OF OPERATIONS

The  following  Management’s  Discussion  and  Analysis 
(“MD&A”)  is  supplemental  to,  and  should  be  read  in 
conjunction  with,  the  audited  Consolidated  Financial 
Statements  of  K-Bro  Linen  Inc.  (“the  Corporation”)  for 
the  years  ended  December  31,  2018  and  2017,  as  well  as 
the  unaudited  interim  condensed  Consolidated  Financial 
Statements  for  the  periods  ended  March  31,  2018,  June 
30, 2018 and September 30, 2018. The Corporation and its 
wholly-owned subsidiaries, including K-Bro Linen Systems 
Inc.  and  Fishers  Topco  Ltd.,  are  collectively  referred  to  as 
“K-Bro” in this MD&A.

Management is responsible for the information contained in 
this MD&A and its consistency with information presented 
to  the  Audit  Committee  and  Board  of  Directors.  All  infor-
mation in this document has been reviewed and approved 
by the Audit Committee and Board of Directors. This review 
was performed by management with information available 
as of March 13, 2019.

In the interest of providing current holders (“Shareholders”) 
of common shares of K-Bro Linen Inc. and potential inves-
tors with information regarding current results and future 
prospects, our public communications often include written 
or  verbal  forward-looking  statements.  Forward-looking 
statements  are  disclosures  regarding  possible  events, 
conditions,  or  results  of  operations  that  are  based  on 
assumptions about future economic conditions and courses 
of action, and include future-oriented financial information.

This  MD&A  contains  forward-looking  information  that 
represents  internal  expectations,  estimates  or  beliefs 
concerning, among other things, future activities or future 
operating results and various components thereof. The use 
of any of the words “anticipate”, “continue”, “expect”, “may”, 
“will”,  “project”,  “should”,  “believe”,  and  similar  expres-
sions suggesting future outcomes or events are intended to 
identify forward-looking information. Statements regarding 
such  forward-looking  information  reflect  management’s 
current  beliefs  and  are  based  on  information  currently 
available to management.

These  statements  are  not  guarantees  of  future  perfor-
mance  and  are  based  on  management’s  estimates  and 
assumptions  that  are  subject  to  risks  and  uncertainties, 
which could cause K-Bro’s actual performance and finan-
cial  results  in  future  periods  to  differ  materially  from  the 
forward-looking information contained in this MD&A. These 
risks  and  uncertainties  include,  among  other  things:  (i) 
risks associated with acquisitions, including the possibility 
of  undisclosed  material  liabilities;  (ii)  K-Bro’s  competitive 
environment;  (iii)  utility  costs,  minimum  wage  legislation 
and  labour  costs;  (iv)  K-Bro’s  dependence  on  long-term 
contracts  with  the  associated  renewal  risk;  (v)  increased 

15

2018 ANNUAL REPORTcapital  expenditure  requirements;  (vi)  reliance  on  key 
personnel; (vii) changing trends in government outsourcing; 
(viii) changes or proposed changes to minimum wage laws in 
Ontario, British Columbia, Alberta and the United Kingdom 
(the “UK”), which could have an adverse effect on expenses 
in respect of employees situated in those jurisdictions and 
while a portion of such expenses may be passed on to or be 
recoverable  from  customers,  there  can  be  no  assurances 
that  that  will  occur;  (ix)  the  availability  of  future  financing 
and (x) foreign exchange rates. Material factors or assump-
tions that were applied in drawing a conclusion or making 
an  estimate  set  out  in  the  forward-looking  information 
include: (i) volumes and pricing assumptions; (ii) expected 
impact of labour cost initiatives; (iii) frequency of one-time 
costs impacting quarterly and annual financial results; (iv) 
foreign exchange rates; and (v) the level of capital expendi-
tures. Although the forward-looking information contained 
in this MD&A is based upon what management believes are 
reasonable  assumptions,  there  can  be  no  assurance  that 
actual results will be consistent with these forward-looking 
statements. Certain statements regarding forward-looking 
information  included  in  this  MD&A  may  be  considered 
“financial  outlook”  for  purposes  of  applicable  securities 
laws, and such financial outlook may not be appropriate for 
purposes other than this MD&A. Forward looking informa-
tion  included  in  this  MD&A  includes  the  expected  annual 
healthcare revenues to be generated from the Corporation’s 
contracts with new customers, the anticipated capital costs 
for the Toronto and Vancouver facilities, calculation of costs, 
including one-time costs impacting the quarterly financial 
results, and statements with respect to future expectations 
on margins and volume growth. 

All forward-looking information in this MD&A is qualified by 
these cautionary statements. Forward-looking information 
in this MD&A is presented only as of the date made. Except 
as  required  by  law,  K-Bro  does  not  undertake  any  obliga-
tion to publicly revise these forward-looking statements to 
reflect subsequent events or circumstances.

This  MD&A  also  makes  reference  to  certain  measures  in 
this document that do not have any standardized meaning 
as  prescribed  by  IFRS  and,  therefore,  are  considered 
non-GAAP measures. These measures may not be compa-
rable  to  similar  measures  presented  by  other  issuers. 
Please see “Terminology” for further discussion.

16

WE ARE DEPENDABLE.INTRODUCTION
CORE BUSINESS

The  Corporation  is  the  largest  owner  and  operator  of 
laundry  and  linen  processing  facilities  in  Canada  and  a 
market  leader  for  laundry  and  textile  rental  services  in 
Scotland  and  the  North  East  of  England.  K-Bro  and  its 
wholly owned subsidiaries, operate across Canada and the 
United Kingdom (“UK”), providing a range of linen services 
to  healthcare  institutions,  hotels  and  other  commercial 
accounts  that  include  the  processing,  management  and 
distribution of general linen and operating room linen. 

The  Corporation’s  operations  in  Canada  include  nine 
processing  facilities  and  two  distribution  centres  under 
three  distinctive  brands:  K-Bro  Linen  Systems 
Inc., 
Buanderie  HMR,  and  Les  Buanderies  Dextraze.  The 
Corporation  operates  in  ten  Canadian  cities:  Québec  City, 
Montréal,  Toronto,  Regina,  Saskatoon,  Prince  Albert, 
Edmonton, Calgary, Vancouver and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  (“Fishers”)  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is  a  leading  operator  of  laundry  and  linen  processing 
facilities  in  Scotland,  providing  linen  rental,  workwear 
hire  and  cleanroom  garment  services  to  the  hospitality, 
healthcare,  manufacturing  and  pharmaceutical  sectors. 
The Corporation operates six sites, including one distribu-
tion  center,  which  are  located  in  Cupar,  Perth,  Newcastle, 
Livingston, Inverness and Coatbridge.

INDUSTRY & MARKET

In  Canada,  K-Bro  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical  services  offered  by  K-Bro  include  the  processing, 
management  and  distribution  of  general  and  operating 
room  linens,  including  sheets,  blankets,  towels,  surgical 
gowns and drapes and other linen. Other types of proces-
sors  in  K-Bro’s  industry  include  independent  privately 
owned  facilities  (i.e.  typically  small,  single  facility  compa-
nies),  public  sector  central  laundries  and  public  and 
private  sector  on-premise  laundries  (known  as  “OPLs”). 
Participants  in  other  sectors  of  the  Canadian  laundry  and 
linen services industry, such as uniform rental companies 
(which own and launder uniforms worn by their customers’ 
employees) typically do not offer services that significantly 
overlap with those offered by K-Bro.

In  the  UK,  Fishers  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical services offered by Fishers include the processing, 
management  and  distribution  of  general  linen,  workwear 
and  clean  room  garment  services.  Other  types  of  proces-
sors  in  Fishers  industry  in  the  UK  include  publicly  traded 
companies,  independent  privately  owned  facilities  (i.e., 
typically,  small  single  facility  companies),  public  sector 
central laundries and public and private sector OPLs. 

Our  partnerships  with  healthcare  institutions  and  hospi-
tality  clients  across  Canada  and  the  UK  demonstrate 
K-Bro’s  commitment  to  building  relationships  that  foster 
continuous  improvement,  providing  flexibility  to  adjust  to 
changing circumstances as required and which incorporate 
incentives, penalties and the sharing of risks and rewards 
as circumstances warrant.  

In  this  competitive  industry,  K-Bro  is  distinctive  in  its 
ability to deliver products and services that provide value 
to  our  customers.  Management  believes  that  the  health-
care  and  hospitality  sectors  of  the  laundry  and  linen 
services industry represent a stable base of annual recur-
ring business with opportunities for growth as additional 
healthcare beds and funds are made available to meet the 
needs of an aging demographic.

INDUSTRY CHARACTERISTICS  
& TRENDS

Management  believes  that  the  industry  in  which  K-Bro 
operates exhibits the following characteristics and trends:

 Stable Industry with Moderate Cyclicality – As evidenced by 
the stability in the number of approved hospital beds in 
the healthcare system and hotel rooms in the hospitality 
industry. The potential for step-changes in volumes and 
revenues that align with contractual arrangements exists 
within  this  industry.  Service  relationships  are  generally 
formalized  through  contracts  in  the  healthcare  sector 
that are typically long term (from five to ten years), while 
contracts in the hospitality sector usually range from two 
to five years.

 Outsourcing  and  Privatization  –  In  Canada,  healthcare 
institutions  and  regional  authorities  are  facing  funding 
pressures  and  must  continually  evaluate  the  alloca-
tion  of  scarce  resources.  Consequently,  there  are  often 
advantages to healthcare institutions in outsourcing the 
processing of healthcare linen to private sector laundry 
companies  such  as  K-Bro  because  of  the  economies  of 
scale and significant management expertise that can be 

17

2018 ANNUAL REPORT 
 
provided  on  a  more  comprehensive  and  cost-effective 
basis than customers can achieve in operating their own 
laundry facilities.

 Fragmentation  –  Most  cities  have  at  least  one  and 
sometimes several private sector competitors operating 
in  the  healthcare  and  hospitality  sectors  of  the  laundry 
and  linen  services  industry.  Management  believes  that 
the  presence  of  these  operators  provides  consolidation 
opportunities  for  larger  industry  participants  with  the 
financial means to complete acquisitions. 

CUSTOMERS & PRODUCT MIX

K-Bro’s  Canadian  customers  include  some  of  the  largest 
healthcare institutions and hospitality providers in Canada. 
In  the  UK,  Fishers  customers  include  some  of  the  largest 
hotel  chains  operating  in  Scotland.  Healthcare  customers 
include  acute  care  hospitals  and  long-term  care  facilities 
primarily in Canada. Most of K-Bro’s hospitality customers 
(typically  greater  than  250  rooms)  generate  between  0.5 
million and 3 million pounds of linen per year. Most health-
care  customers  generate  between  0.5  million  pounds  of 
linen per year for a hospital and up to 41 million pounds of 
linen per year for a Canadian healthcare region.

STRATEGY

K-Bro maintains the following three-part strategic focus: 

 Secure  and  Maintain  Long-Term  Contracts  with  Large 
Healthcare  and  Hospitality  Customers  –  K-Bro’s  core 
service is providing high quality laundry and linen services 
at competitive prices to large healthcare and hospitality 
customers under long-term contracts. K-Bro’s contracts 
in  the  healthcare  sector  typically  range  from  five  to 
ten  years  in  length.  Contracts  in  the  hospitality  sector 
typically range from two to five years. 

 Extend  Core  Services  To  New  Markets  –  Management 
has demonstrated its ability to successfully expand K-Bro’s 
business  into  new  markets  from  its  established  bases. 
Since 2005, K-Bro has entered four new geographic markets 
across Canada, and in late 2017 entered into the UK market. 
These new markets have contributed significantly to K-Bro’s 
growth. Management believes that new outsourcing oppor-
tunities will continue to arise in the near to medium-term 
and  that  K-Bro  is  well-positioned  for  continued  growth, 
particularly  as  healthcare  and  hospitality 
institutions 
continue  to  increase  their  focus  on  core  services  and 
confront pressures for capital and cost savings.

 Management may in the future expand its core services 
to new markets either through acquisitions or by estab-
lishing new facilities. Its choice of areas for expansion will 
depend  on  the  availability  of  suitable  acquisition  candi-
dates,  the  volume  of  healthcare  and  hospitality  linen  to 
be processed and the policies of applicable governments.

 Introduce Related Services – In addition to focusing on its 
core services, the Corporation also attempts to capitalize 
on  attractive  business  opportunities  by 
introducing 
closely-related  services  that  enable  it  to  provide  more 
complete solutions to K-Bro’s healthcare and hospitality 
customers. These related service offerings include K-Bro 
Operating  Room  (“KOR”)  services  and  on-site  services. 
K-Bro performs the sterilization of operating room linen 
packs for six major hospitals in Toronto.

FOURTH QUARTER 
OVERVIEW

Revenue  increased  in  the  fourth  quarter  of  2018  to  $59.4 
million  or  by  25.1%  compared  to  2017.  This  increase  was 
due  to  volume  from  the  acquisition  of  Fishers,  acquisition 
of  Linitek,  additional  awarded  healthcare  volume  from  the 
Vancouver lower mainland contract, organic growth at existing 
customers, and new customers secured in existing markets.

EBITDA (see Terminology) increased in the fourth quarter 
to  $6.6  million  from  $4.5  million  in  2017,  which  is  an 
increase  of  48.6%.  On  a  consolidated  basis,  the  EBITDA 
margin increased from 9.4% in 2017 to 11.1% in 2018. For 
the  UK  division,  corporate  costs  in  the  prior  year  include 
one-time costs of $2.8 million related to transaction costs 
for the acquisition of Fishers. For the Canadian division, the 
EBITDA margin decreased, in line with management expec-
tations, to 10.7% from 16.3% for the comparative quarter of 
2017. The change in the Canadian EBITDA margin, relates 
to the Vancouver transition, rising minimum wage rates in 
advance of future revenue price escalators, price increases 
from renewals of out-sourced freight contracts, and higher 
carbon taxes in Alberta as well as tight labour markets in 
both British Columbia and Quebec, offset with the efficien-
cies  gained  as  a  result  of  the  capital  expenditures  made 
in  Toronto.  Management  estimates  the  costs  incurred 
related  to  the  Vancouver  transition  and  other  one-time 
costs for the quarter were approximately $1.1 million. After 
adjusting  for  these  one-time  costs,  the  Canadian  EBITDA 
margin  would  have  been  13.2%  as  compared  to  10.7%  on 
an unadjusted basis.

18

WE ARE DEPENDABLE. 
 
 
 
 
SELECTED ANNUAL FINANCIAL INFORMATION

Canadian 
Division 
2018 

UK 
Division 
2018 

179,889 
21,370  
2,701 
2,701 

59,645 
8,211  
3,468 
3,468  

Canadian 
UK
Division  Division(1)
2017 

2017 

2017 

2016(1)

165,831 
26,493  
8,599 
8,599  

4,728 
(2,508) 
(2,881) 
(50) 

170,559 
23,985 
5,718 
8,549 

159,089
28,131
11,527
11,527

2018 

239,534 
29,581  
6,169 
6,169 

0.258 
0.257 

0.331 
0.330 

0.589 
0.588 

0.947 
0.943 

(0.317) 
(0.316) 

0.629 
0.627 

1.449
1.443

($ Thousands, except percentages 
and per share amounts) 

Revenue  
EBITDA  
Net earnings (loss)  
Adjusted net earnings  

Net earnings (loss) per share:
Basic  
Diluted  

Adjusted net earnings  
(loss) per share:
Basic  
Diluted  
Total assets  
Long-term debt  

0.258 
0.257  

0.331 
0.330  

0.589 
0.588  
322,229  
70,203  

10,466,458  
10,500,014 

0.947 
0.943  

(0.006) 
(0.005)  

0.941 
0.938 
295,213  
42,780  

1.449
1.443
168,289
25,800

9,083,693  
9,114,874  

7,955,026
7,986,729

Weighted average number of shares outstanding:
Basic  
Diluted  

1   Prior to the acquisition of Fishers on November 27, 2017, K-Bro was reporting and operating as a single Canadian division.

SUMMARY OF 2018 RESULTS,   
KEY EVENTS & OUTLOOK
FINANCIAL GROWTH

Net earnings were $6.2 million or $0.59 per Common Share 
(basic). Cash flow from operating activities was $17.6 million 
and  distributable  cash  flow  was  $24.8  million.  Revenue 
increased  in  fiscal  2018  to  $239.5  million  or  by  40.4% 
compared to 2017. This increase was due to the acquisition 
of Fishers, acquisition of Linitek, additional awarded health-
care volume from the Vancouver lower mainland contract, 
Trillium  Health  Partners  volume,  William  Osler  Health 
System volume, organic growth at existing customers, and 
new customers secured in existing markets. 

EBITDA  (see  Terminology)  increased  in  2018  to  $29.6 
million or by 23.3% compared to $24.0 million in 2017. The 
Corporation’s  EBITDA  margin  decreased  from  14.1%  in 
2017 compared to 12.3% in 2018. For the UK division, corpo-
rate costs in the prior year include one-time costs of $2.8 
million  related  to  transaction  costs  for  the  acquisition  of 

19

Fishers. The change in the Canadian EBITDA margin relates 
to  the  Vancouver  transition,  rising  minimum  wage  rates 
in  advance  of  future  revenue  price  escalators,  as  well  as 
tight labour markets in both British Columbia and Quebec, 
increased  carbon  taxes  and  increases  in  out-sourced 
freight costs, offset with the efficiencies gained as a result 
of the capital expenditures made in Toronto as well as costs 
related  to  the  acquisition  of  Fishers  included  in  Q4  2017. 
Management  estimates  the  costs  incurred  related  to  the 
Vancouver transition and other one-time costs for the year 
were  approximately  $6.7  million.  After  adjusting  for  these 
one-time  costs,  the  Canadian  EBITDA  margin  would  have 
been 15.6% as compared to 11.9% on an unadjusted basis.

Near-Term and Long-Term Growth and Margin Impact

Management  has  completed  its  strategy  in  its  Toronto 
and Vancouver markets that it believes will position K-Bro 
for  accelerated  growth  in  its  healthcare  and  hospitality 

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
businesses.  The  strategy  included  capital  investments 
to  build  large  efficient  state-of-the-art  facilities  with 
meaningful  additional  capacity  in  Toronto  and  Vancouver. 
In addition, K-Bro made investments to upgrade one of its 
previous Vancouver plants to create a more efficient facility 
with meaningful additional capacity.

These investments have been made because management 
believes  that  new  opportunities,  both  current  and  future, 
justify  the  significant  additional  capacity.  The  construction 
and/or  upgrade  of  three  of  our  large  facilities  enables  us 
to  bid  on  a  significant  amount  of  additional  business,  but 
has  created  margin  pressure  through  2017  and  2018  as 
K-Bro  incurred  significant  one-time  and  transition  costs 
associated  with  these  large  investments.  Management 
believes that the one-time and transition costs incurred in 
2018 will position K-Bro to achieve more growth and a lower 
cost structure into the future and that K-Bro will return to 
normalized margins, for its Canadian operations, closer to 
those achieved in 2015 as we progress through 2019.

Key events in our markets are summarized below.

Vancouver Facility Development

K-Bro has now completed the development of a new state-
of-the-art  facility  located  in  Burnaby.  As  at  December  31, 
2018, K-Bro has completed the transition to the new facility 
and has incurred all the capital cost related to this facility. 
The  new  facility  has  enabled  K-Bro  to  expand  current 
capacity,  to  accommodate  the  additional  awarded  volume, 
and to provide the opportunity to consolidate the healthcare 
volume from its existing two Vancouver-area facilities. 

In addition to investing in the new facility, K-Bro has upgraded 
and replaced equipment at one of its existing Vancouver-area 
facilities,  which  is  being  used  to  process  the  consolidated 
hospitality volume. During the third quarter of 2018, K-Bro 
completed the decommissioning of the third Vancouver-area 
facility,  with  related  assets  and  volume  transitioned  to  the 
existing upgraded Vancouver K-Bro facility. 

K-Bro believes it will achieve significant operating efficien-
cies  at  both  the  new  Vancouver  plant  and  the  upgraded 
Vancouver  plant.  It  is  anticipated  that  transition  costs 
associated  with  both  plants  will  continue  to  negatively 
impact EBITDA margins over the first and second quarters 
of 2019.

Business Acquisition

On  October  3,  2018,  the  Corporation  announced  that  it 
successfully  completed  the  previously  announced  $4.7 
million  acquisition  (the  “Acquisition”)  of  Linitek,  a  private 
laundry  and  linen  services  company  operating  in  Calgary, 
is  accounted  for  using  the 
Alberta.  The  acquisition 

acquisition method, whereby the purchase consideration is 
allocated to the net assets acquired. 

Alberta Contract Award

On March 1, 2019, K-Bro was awarded a one year extension 
to  provide  laundry  and  linen  services  to  Calgary  Alberta 
Health Services. The contract extends the existing relation-
ship between K-Bro and Alberta Health Services Calgary.

National Contract Award

Effective January 1, 2019, K-Bro replaced its existing agree-
ment  with  Avendra  Canada,  Inc.  (“Avendra”)  with  a  new 
five-year  agreement  pursuant  to  which  K-Bro  became  an 
Avendra-approved  provider  of  laundry  and  linen  services 
across  Canada,  with  exclusivity 
in  K-Bro’s  markets 
commencing  at  various  stages  throughout  the  term. 
Avendra is North America’s leading hospitality procurement 
and supply chain service provider. While K-Bro has existing 
contracts with and services the customers initially covered 
by the agreement, the new arrangement with Avendra will 
strengthen  its  relationships  with  these  customers  and 
secure K-Bro’s position with them as well as open up new 
opportunities  in  the  hospitality  segment.  These  existing 
customers  currently  represent  approximately  24%  of 
K-Bro’s  Canadian  hospitality  revenue  for  the  year  ended 
December 31, 2018.

OUTLOOK

“The Linitek acquisition is a great example of our strategy 
to  acquire  high-quality  operators  in  order  to  grow  market 
share  in  key  regions,  and  to  focus  on  operations  that  are 
immediately  accretive  to  earnings,”  said  Linda  McCurdy, 
President and Chief Executive Officer at K-Bro. “We believe 
the  acquisition  adds  significant  and  immediate  value  to 
shareholders by strengthening our competitive position and 
growing market share in Calgary.”

“With  the  successful  transition  to  our  newly  constructed 
state-of-the-art  Vancouver  facility,  we  view  2018  as  a 
transition year that have decreased margins, however going 
forward  will  enable  us  to  realize  additional  efficiencies, 
increase  capacity  and  increase  market  share.  We  believe 
that the one-time and transition costs incurred in 2018 will 
position the company to achieve more growth and a lower 
cost  structure  into  the  future  and  that  the  company  will 
return  to  normalized  margins  closer  to  those  achieved  in 
2015 as it progresses through 2019 for its Canadian opera-
tions.  We  remain  excited  about  our  growth  plans  and  are 
confident  in  our  ability  to  continue  to  provide  value  to  our 
customers and our Shareholders.”

20

WE ARE DEPENDABLE.K-Bro’s focus is on profitable growth in the years to come 
as we execute our strategy of expanding geographically and 
adding new services for our customers. K-Bro is committed 
to building value for our shareholders, our customers and 
our employees. 

K-Bro also has several proposals pending and has entered 
into discussions with potential new customers. In addition, 
K-Bro  continues  to  seek  potential  acquisition  candidates. 
Neither the timing nor the degree of likelihood of success 
of any of these proposals or acquisitions can be stated with 
any degree of accuracy.

EFFECTS OF ECONOMIC 
UNCERTAINTY

K-Bro  believes  that  it  is  positioned  to  withstand  market 
volatility and uncertainty given that:

 · Approximately  53.8%  of  the  revenues  were  from 
large  publicly  funded  Canadian  healthcare  customers 
which  are  geographically  diversified  across  multiple 
provinces; and

 · At December 31, 2018, K-Bro had unutilized borrowing 
capacity of $28.6 million or 28.6% of the revolving credit 
line available.

RESULTS OF OPERATIONS
KEY PERFORMANCE DRIVERS

K-Bro’s key performance drivers focus on growth, profitability, stability and cost containment in order to maintain dividends 
and maximize Shareholder value. The following table outlines our results on a period-to-period comparative basis in each 
of these areas:

($ Thousands, except percentages and per share amounts)  Canadian 
Division 
Q4 2018 

Indicator 

Category 

UK 
Division 
Q4 2018 

Growth  

Profitability  

Stability  

EBITDA(1)  
Adjusted EBITDA(4)  
Revenue  
Distributable cash flow  

-30.5%  
-30.5%  
5.3%  

171.0%  
451.4%  
204.0%  

EBITDA(1)  
EBITDA margin  
Adjusted EBITDA(4)  
Adjust ed EBITDA margin(2)  
Net earnings (loss)  
Adjusted net earnings (loss)(5)  

4,838  
10.7%  
4,838  
10.7%  
32  
32  

1,781  
12.4%  
1,781  
12.4%  
1,020  
1,020  

Debt to total capitalization(2)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Expenses included in EBITDA  

43.3%  
6.6%  
89.3%  

36.3%  
7.9%  
87.6%  

21

Canadian 
Division 
Q4 2017 

UK
Division(3)
Q4 2017 

Q4 2017

10.1%  
10.1%  
9.0%  

6,961  
16.3%  
6,961  
16.3%  
1,594  
1,594  

(2,508)  
-53.0%  
323  
6.8%  
(2,881)  
(50)  

41.7%  
5.7%  
83.7%  

37.4%  
7.7%  
153.0%  

-29.6%
15.2%
21.0%
-52.0%

4,453
9.4%
7,284
15.3%
(1,287)
1,544

18.4%
55,570
11,276
107.1%
0.300

41.3%
5.9%
90.6%

Q4 2018 

48.6%  
-9.1%  
25.1%  
109.7%  

6,619 
11.1%  
6,619  
11.1%  
1,052  
1,052  

26.4%  
28,647  
2,827  
54.5%  
0.300  

41.6%  
6.9%  
88.9%  

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ Thousands, except percentages and per share amounts)  Canadian 
Division 
YTD 2018 

Indicator 

Category 

UK 
Division 
YTD 2018 

YTD 2018 

Canadian 
Division 
YTD 2017 

UK
Division(3)
YTD 2017 

YTD 2017

Growth  

Profitability  

Stability  

EBITDA(1)  
Adjusted EBITDA(4)  
Revenue  
Distributable cash flow  

-19.3%  
-19.3%  
8.5%  

427.4%  
2442.1%  
1161.5%  

EBITDA(1)  
EBITDA margin  
Adjusted EBITDA(4)  
Adjusted EBITDA margin(4)  
Net earnings (loss)  
Adjusted net earnings (loss)(5)  

21,370  
11.9%  
21,370  
11.9%  
2,701  
2,701  

8,211  
13.8%  
8,211  
13.8%  
3,468  
3,468  

Debt to total capitalization(2)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Expenses included in EBITDA  

43.7%  
5.9%  
88.1%  

36.0%  
7.2%  
86.2%  

23.3%  
10.3%  
40.4%  
23.5%  

29,581  
12.3%  
29,581  
12.3%  
6,169  
6,169  

26.4%  
28,647  
2,827  
51.1%  
1.200  

41.7%  
6.3%  
87.7%  

-5.8%  
-5.8%  
4.2%  

26,493  
16.0%  
26,493  
16.0%  
8,599  
8,599  

(2,508)  
-53.0%  
323  
6.8%  
(2,881)  
(50)  

41.4%  
6.0%  
84.0%  

37.4%  
7.7%  
153.0%  

-14.7%
-4.7%
7.2%
-9.2%

23,985
14.1%
26,816
15.7%
5,718
8,549

18.4%
55,570
11,276
55.5%
1.200

41.2%
6.1%
85.9%

1    EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Debt to total capitalization is defined as total debt divided by total capital. See Terminology.

3  Prior to the acquisition of Fishers on November 27, 2017, K-Bro was reporting and operating as a single Canadian division.

4    Adjusted EBITDA is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core opera-

tions. See Terminology for a complete description of the adjusted items.

5    Adjusted net earnings is defined as net earnings with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core operations. 

See Terminology for a complete description of the adjusted items.

22

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY FINANCIAL 
INFORMATION - CONSOLIDATED

Historically,  the  Corporation’s  financial  and  operating 
results, particularly as it relates to Fishers, are stronger in 
the second and third quarters as a result of seasonality and 
the associated higher hospitality volumes. Other fluctuations 
in net income from quarter-to-quarter can also be attributed 

to hiring and labour cost trends, timing of linen purchases, 
utility  costs,  timing  of  repairs  and  maintenance  expendi-
tures, business development, capital spending patterns and 
changes in corporate tax rates and income tax expenses. 

The following table provides certain selected consolidated 
financial  and  operating  data  prepared  by  K-Bro  manage-
ment for the preceding eight quarters:

Quarterly Financial Information  
- Consolidated  
($ Thousands, except percentages 
and per share amounts) 

2018 

2017

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue(4)  

34,469  
24,971  
59,440  

33,378  
30,594  
63,972  

33,868  
26,870  
60,738  

33,601  
21,783  
55,384  

31,936  
15,573  
47,509  

29,021  
14,577  
43,598  

28,499  
11,995  
40,494  

28,053
10,905
38,958

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue 
(Adjusted EBITDA margin) 

52,821  
6,619  
11.1%  
6,619  
11.1%  

55,662  
8,310  
13.0%  
8,310  
13.0%  

52,286  
8,452  
13.9%  
8,452  
13.9%  

49,184  
6,200  
11.2%  
6,200  
11.2%  

Depreciation and amortization  
Finance expense (recovery)  
Earnings before income taxes  
Income tax expense  

Net earnings (loss)  
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

Adjusted net earnings(3)  
Basic adjusted earnings (loss) per share(3)  
Diluted adjusted earnings (loss) per share(3)  

5,252  
866  
501  
(551)  

1,052  
1.8%  
0.100  
0.100  

1,052  
0.100  
0.100  

5,069  
857  
2,384  
498  

1,886  
2.9%  
0.180  
0.179  

1,886  
0.180  
0.179  

4,271  
716  
3,465  
881  

2,584  
4.3%  
0.247  
0.246  

2,584  
0.247  
0.246  

4,283  
876  
1,041  
394  

647  
1.2%  
0.062  
0.062  

647  
0.062  
0.062  

43,056  
4,453  
9.4%  
7,284  
15.3%  

4,105  
786  
(438)  
849  

(1,287)  
-2.7%  
(0.132)  
(0.132)  

1,544  
0.159  
0.158  

35,487  
8,111  
18.6%  
8,111  
18.6%  

33,837  
6,657  
16.4%  
6,657  
16.4%  

34,194
4,764
12.2%
4,764
12.2% 

3,213  
101  
4,797  
1,379  

3,418  
7.8%  
0.359  
0.358  

3,418  
0.359  
0.358  

3,246  
61  
3,350  
1,013  

2,337  
5.8%  
0.257  
0.256  

2,337  
0.257  
0.256  

2,809
185
1,770
520

1,250
3.2%
0.157
0.156

1,250
0.157
0.156

Total assets  
Total long-term financial liabilities  

322,229  
87,831  

316,968  
84,436  

317,051  
86,675  

312,193  
72,189  

295,213  
57,594  

199,452  
9,205  

195,957  
8,407  

180,583
41,134

Funds provided by  
(used in) operations  
Long-term debt  
Dividends declared per share  

7,799  
70,203  
0.300  

9,759  
67,045  
0.300  

(4,629)  
70,505  
0.300  

4,625  
56,356  
0.300  

6,395  
42,780  
0.300  

3,788  
-  
0.300  

2,297  
-  
0.300  

6,300
32,363
0.300

1   EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Adjusted EBITDA is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core opera-

tions. See Terminology for a complete description of the adjusted items.

3   Adjusted net earnings is defined as net earnings with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core operations. 

See Terminology for a complete description of the adjusted items.

4   For the UK Division, during Q3 2018, management revised the classification between healthcare revenue and hospitality revenue, and as a result the comparative figures for Q2 2018, Q1 2018, 

and Q4 2017 have been restated to account for the revised classifications.

23

2018 ANNUAL REPORT 
 
 
 
 
 
QUARTERLY FINANCIAL INFORMATION - CANADIAN DIVISION

The following table provides certain selected consolidated financial and operating data prepared by K-Bro management for 
the preceding eight quarters:

Quarterly Financial Information  
- Canadian Division  
($ Thousands, except percentages 
and per share amounts) 

2018 

2017

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

32,912  
12,155  
45,067  

31,818  
15,054  
46,872  

32,193  
12,465  
44,658  

32,010  
11,282  
43,292  

31,375  
11,406  
42,781  

29,021  
14,577  
43,598  

28,499  
11,995  
40,494  

28,053
10,905
38,958

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue  
(Adjusted EBITDA margin) 

40,229  
4,838  
10.7%  
4,838  
10.7%  

41,758  
5,114  
10.9%  
5,114  
10.9%  

38,758  
5,900  
13.2%  
5,900  
13.2%  

37,774  
5,518  
12.7%  
5,518  
12.7%  

35,820  
6,961  
16.3%  
6,961  
16.3%  

35,487  
8,111  
18.6%  
8,111  
18.6%  

33,837  
6,657  
16.4%  
6,657  
16.4%  

34,194
4,764
12.2%
4,764
12.2% 

Net earnings  
Net earnings as a % of revenue  
Basic earnings per share  
Diluted earnings per share  

Adjusted net earnings(3)  
Basic adjusted earnings per share(3)  
Diluted adjusted earnings per share(3)  

32  
0.1%  
0.003  
0.003  

32  
0.003  
0.003  

200  
0.4%  
0.019  
0.019  

200  
0.019  
0.019  

1,421  
3.2%  
0.136  
0.135  

1,421  
0.136  
0.135  

1,048  
2.4%  
0.100  
0.100  

1,048  
0.100  
0.100  

1,594  
3.7%  
0.164  
0.163  

1,594  
0.164  
0.163  

3,418  
7.8%  
0.359  
0.358  

3,418  
0.359  
0.358  

2,337  
5.8%  
0.257  
0.256  

2,337  
0.257  
0.256  

1,250
3.2%
0.157
0.156

1,250
0.157
0.156

1   EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Adjusted EBITDA is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core opera-

tions. See Terminology for a complete description of the adjusted items.

3   Adjusted net earnings is defined as net earnings with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core operations. 

See Terminology for a complete description of the adjusted items.

24

WE ARE DEPENDABLE. 
 
 
 
 
 
QUARTERLY FINANCIAL INFORMATION - UK DIVISION

The following table provides certain selected consolidated financial and operating data prepared by K-Bro management for 
the preceding eight quarters:

Quarterly Financial Information - UK Division  
(in reporting currency Canadian $) 
($ Thousands, except percentages 
and per share amounts) 

2018 

  2017

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue(4)  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue  
(Adjusted EBITDA margin) 

Net earnings (loss) 
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

Adjusted net earnings (loss)(3)  
Basic adjusted earnings (loss) per share(3)  
Diluted adjusted earnings (loss) per share(3) 

1,557  
12,816  
14,373  

12,592  
1,781  
12.4%  
1,781  
12.4%  

1,020  
7.1%  
0.097  
0.097  

1,020  
0.097  
0.097  

1,560  
15,540  
17,100  

1,675  
14,405  
16,080  

13,904  
3,196  
18.6%  
3,196  
18.6%  

13,528  
2,552  
15.9%  
2,552  
15.9%  

1,686  
9.9%  
0.161  
0.160  

1,686  
0.161  
0.160  

1,163  
7.2%  
0.111  
0.111  

1,163  
0.111  
0.111  

1,591  
10,501  
12,092  

11,410  
682  
5.6%  
682  
5.6%  

(401)  
-3.3%  
(0.038)  
(0.038)  

(401)  
(0.038)  
(0.038)  

561  
4,167  
4,728  

7,236  
(2,508)  
-53.1%
323  
6.8%

(2,881)  
-60.9%
(0.296)  
(0.295)  

(50)  
(0.005)  
(0.005)  

-  
-  
-  

-  
-  

-  

-  

-  
-  

-  
-  
-  

-  
-  
-  

-  
-  

-  

-  

-  
-  

-  
-  
-  

-
-
-

-
-

-

-

-
-

-
-
-

25

2018 ANNUAL REPORT 
 
 
 
 
Quarterly Financial Information - UK Division  
(in reporting currency Sterling £) 
($ Thousands, except percentages 
and per share amounts) 

2018 

  2017

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue(4)  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
Adjusted EBITDA(2)  
Adjusted EBITDA as a % of revenue  
(Adjusted EBITDA margin) 

Net earnings (loss) 
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

Adjusted net earnings (loss)(3)  
Basic adjusted earnings (loss) per share(3)  
Diluted adjusted earnings (loss) per share(3) 

917  
7,550  
8,467  

7,413  
1,054  
12.4%  
1 ,054  
12.4%  

600  
7.1%  
0.057  
0.057  

600  
0.057  
0.057  

916  
9,077  
9,993  

8,139  
1,854  
18.6%  
1,854  
18.6%  

972  
9.7%  
0.093  
0.092  

972  
0.093  
0.092  

952  
8,201  
9,153  

7,700  
1,453  
15.9%  
1,453  
15.9%  

662  
7.2%  
0.063  
0.063  

660  
0.063  
0.063  

903  
5,963  
6,866  

6,480  
386  
5.6%  
386  
5.6%  

(229)  
-3.3%  
(0.022)  
(0.022)  

(229)  
(0.022)  
(0.022)  

328  
2,433  
2,761  

4,227  
(1,466)  
-53.1%
188  
6.8% 

(1,670)  
-60.5%
(0.172)  
(0.171)  

(16)  
(0.002)  
(0.002)  

-  
-  
-  

-  
-  

-  

-  

-  
-  

-  
-  
-  

-  
-  
-  

-  
-  

-  

-  

-  
-  

-  
-  
-  

-
-
-

-
-

-

-

-
-

-
-
-

1   EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Adjusted EBITDA is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core opera-

tions. See Terminology for a complete description of the adjusted items.

3   Adjusted net loss is defined as net earnings with the exclusion of certain material items that are unusual in nature, infrequently occurring or not considered part of our core operations. See 

Terminology for a complete description of the adjusted items.

4   For the UK Division, during Q3 2018, management revised the classification between healthcare revenue and hospitality revenue, and as a result the comparative figures for Q2 2018, Q1 2018, 

and Q4 2017 have been restated to account for the revised classifications.

5   For the UK Division, Q1 2018 includes $170k (98k GBP) in transaction costs related to the acquisition of Fishers.

REVENUE, EARNINGS & EBITDA

For  the  year  ended  December  31,  2018,  K-Bro’s  consoli-
dated  revenue  increased  by  40.4%  to  $239.5  million  from 
$170.6  million  in  the  comparative  period.  This  increase 
was due to the acquisition of Fishers, acquisition of Linitek, 
additional awarded healthcare volume from the Vancouver 
lower  mainland  contract  signed  in  2016,  Trillium  Health 
Partners  volume,  William  Osler  Health  System  volume, 
organic growth at existing customers, and new customers 
secured in existing markets. In 2018, approximately 56.5% 
of  K-Bro’s  consolidated  revenue  was  generated  from 
healthcare institutions, which is lower compared to 68.9% 
in 2017, primarily related to Fishers’ volume being concen-
trated within the hospitality sector.

Consolidated EBITDA increased in the year to $29.6 million 
from $24.0 million in 2017, which is an increase of 23.3%. 
The  consolidated  EBITDA  margin  decreased  to  12.3%  in 
2018  compared  to  14.1%  in  2017.  The  change  in  EBITDA 

and margin is primarily associated with one-time acquisi-
tion costs related to Fishers in 2017, the efficiencies gained 
as  a  result  of  the  capital  expenditures  made  in  Toronto, 
volume  related  to  the  acquisition  of  Fishers,  and  acquisi-
tion  of  Linitek,  offset  by  Vancouver  transition  costs,  tight 
labour markets in British Columbia and Quebec, and rising 
minimum  wage  rates  the  timing  of  which  is  not  offset  by 
price  increases.  Management  estimates  the  one-time 
costs  incurred  related  to  the  Vancouver  transition  for  the 
year  were  approximately  $6.7  million.  After  adjusting  for 
these one-time costs, the Canadian EBITDA margin would 
have  been  15.6%  as  compared  to  12.3%  on  an  unadjusted 
basis and the consolidated EBITDA margin would have been 
15.2% as compared to 12.3% on an unadjusted basis.

Net  earnings  increased  by  $0.5  million  or  7.9%  from  $5.7 
million in 2017 to $6.2 million in 2018, and net earnings as 
a percentage of revenue decreased by 0.8% to 2.6% in 2018 
from 3.4% in 2017. This increase in net earnings is primarily 
due to the flow through items in EBITDA discussed above, 

26

WE ARE DEPENDABLE. 
 
 
 
 
higher finance costs related with the revolving credit facility, 
higher  depreciation  of  property,  plant  and  equipment 
associated  with  new  plant  builds  and  the  acquisition  of 
Fishers, offset by a lower income tax expense.

OPERATING EXPENSES

Wages and benefits increased to $100.0 million and to 41.7% 
as a percentage of revenues compared to $70.4 million and 
41.2%  in  2017,  this  includes  $21.5  million  related  to  our 
UK Division. The remaining increase in wages and benefits 
in  the  period  is  due  to  the  incremental  labour  required 
to  process  higher  volumes,  one-time  costs  related  to  the 
Vancouver transition, higher labour costs from incremental 
increases in the wage rate, escalating minimum wage rates, 
and tight labour markets in British Columbia and Quebec.

Linen expenses increased to $26.7 million in 2018 from $19.0 
million in 2017, and remained constant as a percentage of 
revenue at 11.1%, this includes $6.8 million related to our 
UK Division. The remaining increase is a result of increased 
healthcare volumes from new Canadian customers and the 
associated linen costs.

Utility  costs  increased  to  $15.0  million  compared  to  $10.4 
million  in  2017  and  increased  as  a  percentage  of  revenue 
to  6.3%  in  2018  from  6.1%  in  2017,  this  includes  $4.3 
million related to our UK Division. The remaining variance 
is  primarily  due  to  incremental  volume  processed,  transi-
tion of our Vancouver facilities, higher commodity costs in 
British  Columbia  as  a  result  of  a  temporary  natural  gas 
supply  shortage,  and  higher  carbon  levy  rates  in  Alberta, 
offset by improved efficiencies in the new Toronto facility.

Delivery  costs  increased  to  $30.7  million  and  to  12.8% 
as  a  percentage  of  revenues  compared  to  $18.3  million 
and  10.7%  in  2017,  this  includes  $10.9  million  related 
to  our  UK  Division.  The  remaining  increase  is  a  result  of 
increased  business  activity,  price  increases  from  renewals 
of out-sourced freight contracts, transition of our Vancouver 
facilities, higher carbon levy rates in Alberta, and higher cost 
of diesel and external freight charges tied to diesel price.

Occupancy costs increased to $9.9 million and to 4.1% as a 
percentage of revenue, compared to $6.5 million and 3.8% 
in 2017, this includes $2.6 million related to our UK Division. 
The remaining increase is a result of 2018 being reflective of 
a full year of the occupancy costs related to the new Toronto 
facility and additional occupancy costs in Vancouver related 
to our plant build out strategy.

Materials  and  supplies  increased  to  $8.5  million  and  to 
3.5% as a percentage of revenue, compared to $5.5 million 
and 3.2% in 2017, this includes $2.6 million related to our 
UK Division. Materials and supplies as a percent of revenue 
increased  primarily  related  to  higher  costs  due  to  the 
transition  of  our  Vancouver  facilities  and  certain  one-time 
set-up costs that were required.

Repairs  and  maintenance  increased  to  $8.2  million  and 
to  3.4%  as  a  percentage  of  revenues,  compared  to  $5.6 
million and 3.3% in 2017, this includes $1.3 million related 
to  our  UK  Division.  Changes  in  repairs  and  maintenance 
are primarily due to the timing of scheduled maintenance 
activities and one-time costs related to the transition of our 
Vancouver facilities.

Corporate costs increased to $11.0 million and to 4.6% as 
a  percentage  of  revenues  compared  to  $10.9  million  and 
6.4%  in  2017,  this  includes  $1.4  million  related  to  our  UK 
Division. Changes in corporate costs are primarily related to 
initiatives to support the Corporation’s growth and business 
strategies  across  the  plants.  Corporate  costs  in  the  prior 
year include $2.8 million related to transaction costs for the 
acquisition of Fishers.

Depreciation of property, plant and equipment and amorti-
zation of intangible assets represents the expense related 
to  the  appropriate  matching  of  certain  K-Bro  long-term 
assets to the estimated useful life and period of economic 
benefit of those assets. The increase during the quarter is 
related to the completion of the new Toronto and Vancouver 
facilities and the acquisition of Fishers.

Income tax includes current and future income taxes based on 
taxable income and the temporary timing differences between 
the tax and accounting bases of assets and liabilities. Income 
tax reflects the provision on the earnings of the Corporation.

27

2018 ANNUAL REPORTLIQUIDITY & CAPITAL RESOURCES

In 2018, cash generated by operating activities was $24.8 million with a debt to total capitalization of 26.4%. Management 
believes the unutilized balance of $28.6 million with respect to its revolving credit facility is sufficient for the Corporation’s 
operations in the foreseeable future. However, management intends to continually assess its opportunities to maintain 
a conservative amount of leverage and balance sheet flexibility in the short and long-term basis in order to ensure that 
sufficient capital is available for future growth needs.

During 2018, cash generated by financing activities was $14.8 million compared to $93.8 million in 2017. Financing activi-
ties in 2018 consisted of net proceeds from the revolving credit facility, offset by dividends paid to shareholders, compared 
to 2017 which included $87.7 million net proceeds from issuance of Common Shares.

During 2018, cash used in investing activities was $40.9 million compared to $101.3 million in 2017. Investing activities 
related primarily to the purchase of plant equipment for the new Vancouver plant, the purchase of Linitek, and the purchase 
of equipment in existing plants to facilitate strategic growth.

CONTRACTUAL OBLIGATIONS

Payments due under contractual obligations for the next five years and thereafter are as follows:

($ Thousands) 

                                             Payments Due by Period
Total 

1–3 Years 

< 1 Year 

Long-term debt  
Operating lease commitments  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

70,203  
61,188  
8,422  
9,314  
1,622  

-  
9,181  
5,860  
9,314  
1,622  

70,203  
13,685  
2,562  
-  
-  

4–5 Years 

> 5 Year

-  
10,379  
-  
-  
-  

-
27,943
-
-
-

The  operating  lease  obligations  are  secured  by  automotive  equipment  and  plants,  and  are  more  fully  described  in  the 
Corporation’s audited annual consolidated financial statements. The source of funds for these commitments will be from 
operating cash flow and, if necessary, the undrawn portion of the revolving credit facility.

FINANCIAL POSITION

($ Thousands, except percentages) 

 2018 

2017

Cash and cash equivalents 
Long-term debt  
Shareholders’ equity  
Total capitalization  
Debt to total capitalization  
(see Terminology for definition) 

(2,827) 
70,203  
198,660  
266,036  
26.4%  

(11,276)
42,780
201,587
233,091
18.4% 

For the year ended December 31, 2018, the Corporation had 
a debt to total capitalization of 26.4%, unused revolving credit 
facility of $28.6 million and has not incurred any events of 
default under the terms of its credit facility agreement.

As at December 31, 2018, the Corporation had net working 
capital  of  $34.8  million  compared  to  its  working  capital 
position of $32.0 million at December 31, 2017. The increase 
in working capital is primarily attributable to timing differ-
ences  related  to  the  cash  settlement  of  new  plant  equip-
ment,  timing  of  income  tax  recovery,  deposits  related  to 
the acquisition of equipment related across the plants, and 
timing of cash receipts from customers.

Management believes that K-Bro has the capital resources 
and  liquidity  necessary  to  meet  its  commitments,  support 
its operations and finance its growth strategies. In addition 
to  K-Bro’s  ability  to  generate  cash  from  operations  and 
its revolving credit facility, K-Bro believes it is also able to 
issue additional shares or increase its borrowing capacity, 
if necessary, to provide for capital spending and sustain its 
property, plant and equipment.

28

WE ARE DEPENDABLE. 
DIVIDENDS

Fiscal Period 

Payment Date 

# of Shares 
Outstanding 

2018 
Amount  Total Amount 
(1)(3)(5)(7) 

Per Share 

Amount 
Per Share 

2017
Total
(2)(4)(6)(8)

January  
February  
March  
Q1  

April  
May  
June  
Q2  

July  
August  
September  
Q3  

October  
November  
December  
Q4  

YTD  

February 15  
March 15  
April 13  

May 15  
June 15  
July 13  

August 15  
September 14  
October 15  

November 15  
December 14  
January 15  

10,508,502  
10,508,502  
10,508,502  

10,508,502  
10,559,936  
10,559,936  

10,559,936  
10,559,936  
10,559,936  

10,559,936  
10,559,936  
10,559,936  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,051  
1,051  
1,051  
3,153  

1,051  
1,056  
1,056  
3 ,163  

1,056  
1,056  
1,056  
3,168  

1,056  
1,056  
1,056  
3,168  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

802
802
802
2,407

954
958
958
2,871

958
958
958
2,875

958
958
1,051
2,968

1.20000  

12,652  

1.20000  

11,121

1   The total amount of dividends declared was $0.10000 per share for a total of $1,050,850 per month for January - March 2018; when rounded in thousands, $3,153 of dividends were declared for the 

quarterly period.

2  The total amount of dividends declared was $0.10000 per share for a total of $802,348 per month for January - March 2017; when rounded in thousands, $2,407 of dividends were declared for 

the quarterly period.

3   The total amount of dividends declared was $0.10000 per share for a total of $1,050,850 per month for April - May 2018, and $1,055,994 for June 2018. When rounded in thousands, $3,163 of 

dividends were declared for the quarterly period.

4   The total amount of dividends declared was $0.10000 per share for a total of $954,148 for April 2017, $958,390 for May 2017, and $958,390 for June 2017. When rounded in thousands, $2,871 

of dividends were declared for the quarterly period.

5   The total amount of dividends declared was $0.10000 per share for a total of $1,055,994 per month for July - September 2018; when rounded in thousands, $3,168 of dividends were declared in Q3.

6   The total amount of dividends declared was $0.10000 per share for a total of $958,390 per month for July - September 2017; when rounded in thousands, $2,875 of dividends were declared in Q3.

7   The total amount of dividends declared was $0.10000 per share for a total of $1,055,994 per month for October - December 2018; when rounded in thousands, $3,168 of dividends were declared in Q4.

8   The total amount of dividends declared was $0.10000 per share for a total of $958,390 for October 2017, $958,390 for November 2017, and $1,050,850 for December 2017; when rounded in 

thousands, $2,968 of dividends were declared in Q4.

For  the  year  ended  December  31,  2018,  the  Corporation 
declared a $1.200 per Common Share dividend compared to 
$2.359 per Common Share of Distributable Cash Flow (see 
Terminology). The actual payout ratio was 51.1%

by the Directors of the Corporation. All such dividends are 
discretionary. Dividends are declared payable each month in 
equal amounts to Shareholders on the last business day of 
each month and are paid by the 15th of the following month.

The Corporation’s policy is to pay dividends to Shareholders 
from its available distributable cash flow while considering 
requirements  for  capital  expenditures,  working  capital, 
growth  capital  and  other  reserves  considered  advisable 

The  Corporation  designates  all  dividends  paid  or  deemed 
to be paid as Eligible Dividends for purposes of subsection 
89(14) of the Income Tax Act (Canada), and similar provin-
cial and territorial legislation, unless indicated otherwise.

29

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DISTRIBUTABLE CASH FLOW

(see Terminology) (all amounts in this section in $000’s except per share amounts and percentages)

The Corporation’s source of cash for dividends is distributable cash flow provided by operating activities. Distributable 
cash flow, reconciled to cash provided by operating activities as calculated under IFRS, is presented as follows:

($ Thousands, except percentages 
and per share amounts) 

Cash provided by (used in)  
operating activities  

Deduct (add):
Net changes in non-cash  
working capital items(1) 
Share-based compensation expense  
Maintenance capital expenditures(2)  

Q4 

Q3 

Q2 

2018 
Q1 

Q4 

Q3 

Q2 

2017
Q1

7,799  

9,759  

(4,629)  

4,625  

6,395  

3,788  

2,297  

6,300 

1,082  

1,176  

(12,167)  

(1,471)  

2,942  

(3,917)  

(4,161)  

1,214

380  
526  

403  
908  

625  
430  

409  
488  

333  
349  

276  
192  

494  
427  

405
179

Distributable cash flow  

5,811  

7,272  

6,483  

5,199  

2,771  

7,237  

5,537  

4,502

Dividends declared  
Dividends declared per share  
Payout ratio(3)  

3,168  
0.300  
54.5%  

3,168  
0.300  
43.6%  

3,163  
0.300  
48.8%  

3,153  
0.300  
60.6%  

2,968  
0.300  
107.1%  

2,875  
0.300  
39.7%  

2,871  
0.300  
51.8%  

2,407
0.300
53.5%

Weighted average shares outstanding  
during the period, basic 
Weighted average shares outstanding  
during the period, diluted

Trailing-twelve months (“TTM”)
Distributable cash flow  
Dividends  
Payout ratio(3)  

10,479  

10,470  

10,462  

10,454  

9,718  

9,511  

9,104  

7,979

10,525  

10,540  

10,509  

10,491  

9,755  

9,548  

9,133  

7,999 

24,765  
12,651  
51.1%  

21,725  
12,452  
57.3%  

21,690  
12,159  
56.1%  

20,744  
11,867  
57.2%  

20,047  
11,121  
55.5%  

23,051  
10,560  
45.8%  

21,667  
10,092  
46.6%  

21,298
9,624
45.2%

1   Net changes in non-cash working capital is excluded from the calculation as management believes it would introduce significant cash flow variability and affect underlying cash flow from operating 
activities. Significant variability can be caused by such things as the timing of receipts (which individually are large because of the nature of K-Bro’s customer base and timing may vary due to the 
timing of customer approval, vacations of customer personnel, etc.) and the timing of disbursements (such as the payment of large volume rebates done once annually). As well, large increases in 
working capital are generally required when contracts with new customers are signed as linen is purchased and accounts receivable increase. Management feels that this amount should be excluded 
from the distributable cash flow calculation.

2  Maintenance capital expenditures include costs required to maintain or replace assets which do not have a discrete return on investment.

3   The ratio of dividends paid compared to distributable cash flow is periodically reviewed by the Board of Directors to take into account the current and prospective performance of the business 

and other items considered to be prudent. Payout ratio is calculated on the dividends declared divided by the distributable cash flow.

30

WE ARE DEPENDABLE. 
 
 
 
 
 
OUTSTANDING SHARES

As  at  December  31,  2018,  the  Corporation  had  10,559,936 
Common  Shares  outstanding.  Basic  and  diluted  weighted 
average  number  of  Common  Shares  outstanding  for  2018 
were 10,466,458 and 10,500,014, respectively (9,083,693 and 
9,114,874, respectively, for the comparative 2017 periods).

In  accordance  with  the  Corporation’s  long  term  incentive 
plan  (the  “LTI  Plan”)  and  in  conjunction  with  the  perfor-
mance  of  the  Corporation  in  the  2017  fiscal  year,  on  April 
16,  2018  the  Compensation,  Nominating  and  Corporate 
Governance Committee of the Board of Directors approved 
LTI  compensation  of  $1.6  million  (2017  –  $1.7  million)  to 
be  paid  as  Common  Shares  issued  from  treasury.  As  at 
December 31, 2018, the value of the Common Shares held in 
trust by the LTI trustee was $3.0 million (December 31, 2017 
– $2.3 million) which was comprised of 63,346 in unvested 
Common  Shares  (December  31,  2017  –  54,880)  with  a  nil 
aggregate cost (December 31, 2017 – $nil).

As  at  March  13,  2019  there  were  10,559,936  Common 
Shares  issued  and  outstanding  including  63,346  Common 
Shares issued but held as unvested treasury shares.

RELATED PARTY 
TRANSACTIONS

of management, the Corporation’s most critical accounting 
estimates,  being  those  that  involve  the  most  difficult, 
subjective  and  complex 
judgments,  and/or  requiring 
estimates  that  are  inherently  uncertain  and  which  may 
change in subsequent reporting periods.

K-Bro  has  continuously  refined  and  documented 
its 
management  and  internal  reporting  systems  to  ensure 
that  accurate,  timely,  internal  and  external  information  is 
gathered  and  disseminated.  Management  also  regularly 
evaluates  these  estimates  and  assumptions  which  are 
based on past experience and other factors that are deemed 
reasonable under the circumstances.

K-Bro has hired individuals and consultants who have the 
skills  required  to  make  such  estimates  and  ensures  that 
individuals or departments with the most knowledge of the 
activity are responsible for the estimates. Furthermore, past 
estimates are reviewed and compared to actual results, and 
actual  results  are  compared  to  budgets  in  order  to  make 
more informed decisions on future estimates.

K-Bro’s  leadership  team’s  mandate 
includes  ongoing 
development  of  procedures,  standards  and  systems  to 
allow  K-Bro  staff  to  make  the  best  decisions  possible 
and  ensuring  those  decisions  are  in  compliance  with  the 
Corporation’s policies.

Preparation  of  the  Corporation’s  consolidated  financial 
statements  requires  management  to  make  estimates  and 
assumptions that affect:

The Corporation incurred expenses in the normal course of 
business  for  advisory  consulting  services  provided  by  Mr. 
Matthew Hills, a Director of the Corporation. The amounts 
charged  are  recorded  at  their  exchange  amounts  and  are 
on  arm’s  length  terms.  For  the  year  ended  December  31, 
2018, the Corporation incurred fees totaling $138,000 (2017 
– $138,000).

 ·

 ·

 ·

volume rebates;

linen in service;

intangible assets;

 · goodwill;

 ·

income taxes;

 · provisions; and,

CRITICAL ACCOUNTING 
ESTIMATES

The  Corporation’s  summary  of  significant  accounting 
policies are contained in Note 2 to the audited Consolidated 
Financial Statements.

 · allowance for doubtful accounts;

 · segment information; and,

 · business combinations.

The  following  discusses  the  most  significant  accounting 
judgments and estimates in the Corporation’s Consolidated 
Financial Statements.

Impairment of Goodwill and Non-Financial Assets

The  Corporation’s  Financial  Statements  include  estimates 
and  assumptions  made  by  management  in  respect  of 
operating  results, 
financial  conditions,  contingencies, 
commitments, and related disclosures. Actual results may 
vary from these estimates. The following are, in the opinion 

 The  Corporation  reviews  goodwill  at  least  annually  and 
other  non-financial  assets  when  there  is  any  indication 
that the asset might be impaired. The Corporation applies 
judgment in assessing the likelihood of renewal of signifi-
cant contracts included in the intangible assets described 

31

2018 ANNUAL REPORT 
in Note 9. The Corporation has estimated the fair value of 
CGUs to which goodwill is allocated based on value in use 
using discounted cash flow models that required assump-
tions about future cash flows, margins, and discount rates 
and  the  earnings  multiple  approach  that  utilizes  Board 
approved  budgets  and  implied  multiples.  The  implied 
multiple is calculated by utilizing multiples of comparable 
public  companies.  Judgment  is  required  in  determining 
the appropriate comparable companies. Refer to Note 10 
for more details amount methods and assumptions used 
in estimated net recoverable.

Recognition of Rebate Liabilities

 In applying its accounting policy for volume rebates, the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and subjective area of judgment is whether a contract will 
generate satisfactory volume to achieve minimum levels. 
Management considers all appropriate facts and circum-
stances  in  making  this  assessment  including  historical 
experience,  current  volumetric  run-rates,  and  expected 
future events.

Linen in Service

 The  estimated  service  lives  of  linen  in  service  are 
reviewed at least annually and are updated if expectations 
change as a result of physical wear and tear, technical or 
commercial obsolescence and legal or other limits of use.

Segment Identification

 When determining its reportable segments, the Corporation 
considers qualitative factors, such as operations that offer 
distinct  products  and  services  and  are  considered  to  be 
significant by the Chief Operating Decision Maker, identified 
as the Chief Executive Officer. Aggregation occurs when the 
operating segments have similar economic characteristics, 
and have similar (a) products and services; (b) geographic 
proximity; (c) type or class of customer for their products 
and services; (d) methods used to distribute their products 
or provide their services; and (e) nature of the regulatory 
environment, if applicable.

Provisions

 The Corporation is required to restore the leased premises 
of its leased plants. A provision has been recognized for 
the present value of the estimated expenditure required to 
remove any leasehold improvements and installed equip-
ment. Refer to Note 11 in the Corporation’s Consolidated 
Financial  Statements  for  more  details  about  estimation 
and judgments for this provision.

Business Combinations

 In  a  business  combination  the  Corporation  acquires 
assets  and  assumes  liabilities  of  an  acquired  business. 
Judgement  is  required  to  determine  the  fair  values 
assigned  to  the  tangible  and  intangible  assets  acquired 
and  liabilities  assumed  in  the  acquisition.  Determining 
fair  values  involves  a  variety  of  assumptions,  including 
revenue  growth  rates,  expected  operating  income  and 
discount  rates.  During  a  measurement  period,  not  to 
exceed one year, adjustments of the initial estimates may 
be  required  to  finalize  the  fair  value  of  assets  acquired 
and liabilities assumed.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods

TERMINOLOGY

EBITDA

K-Bro  reports  EBITDA  (Earnings  before  interest,  taxes, 
depreciation  and  amortization)  as  a  key  measure  used  by 
management  to  evaluate  performance.  EBITDA  is  utilized 
to  measure  compliance  with  debt  covenants  and  to  make 
decisions related to dividends to Shareholders. We believe 
EBITDA  assists  investors  to  assess  our  performance  on 
a  consistent  basis  as  it  is  an  indication  of  our  capacity  to 
generate income from operations before taking into account 
management’s financing decisions and costs of consuming 
tangible and intangible capital assets, which vary according 
to their vintage, technological currency and management’s 
estimate of their useful life. Accordingly, EBITDA comprises 
revenues less operating costs before financing costs, capital 
asset and intangible asset amortization, and income taxes.

EBITDA  is  a  sub-total  presented  within  the  statement  of 
earnings in accordance with the amendments made to IAS 
1  which  became  effective  January  1,  2016.  EBITDA  is  not 
considered  an  alternative  to  net  earnings  in  measuring 
K-Bro’s  performance.  EBITDA  should  not  be  used  as  an 
exclusive measure of cash flow since it does not account for 
the impact of working capital changes, capital expenditures, 
debt changes and other sources and uses of cash, which are 
disclosed in the consolidated statements of cash flows.

32

WE ARE DEPENDABLE. 
 
 
 
 
3 Months Ended December 31, 
2017 

2018 

Years Ended December 31,
2017
2018 

1,052  

(551)  
866  
4,484  
768  
6,619  

(1,287)  

849  
786  
3,543  
562  
4,453  

6,169  

1,222  
3,315  
15,871  
3,004  
29,581  

5,718

3,761
1,133
11,606
1,767
23,985

($ Thousands) 

Net earnings (loss)  
Add:
Income tax expense (recovery)  
Finance expense  
Depreciation of property, plant and equipment  
Amortization of intangible assets  
EBITDA  

NON-GAAP MEASURES

Adjusted EBITDA

Adjusted EBITDA is a measure which has been reported in order to assist in the comparison of historical EBITDA to current 
results. Adjusted EBITDA is defined as EBITDA (defined above) with the exclusion of certain material items that are unusual 
in nature, infrequently occurring or not considered part of our core operations.

The calculation of Adjusted EBITDA normalizes the impact of the transaction costs related to the acquisition of Fishers in 
2017, and the related impact on EBITDA (as defined above). During the fourth quarter of 2017, K-Bro incurred $2.8 million 
in transaction costs directly related to the acquisition of Fishers, which is not expected to occur in the normal course of 
operations. The normalization of this expense from the calculation of EBITDA is considered by Management to be a more 
accurate representation of continuing operations. One-time costs related to the Vancouver plant transition have not been 
adjusted for in the table below.

3 Months Ended December 31, 
($ Thousands) 

EBITDA  
Add: 
Transaction costs incurred  
in the acquisition of Fishers
Adjusted EBITDA  

Canadian 
Division 
2018 

UK Division 
2018 

4,838  

1,781  

-  

-  

2018 

6,619  

-  

4,838  

1,781  

6,619  

Canadian 
Division 
2017 

UK Division
2017 

6,961  

(2,508)  

-  

6,961  

2,831  

323  

2017

4,453

2,831 

7,284

2017

Canadian 
Division 
2018 

UK Division 
2018 

Canadian 
Division 
2017 

UK Division
2017 

2018 

21,370  

8,211  

29,581  

26,493  

(2,508)  

23,985

-  

-  

-  

-  

2,831  

2,831 

21,370 

8,211  

29,581  

26,493  

323  

26,816

Years Ended December 31, 
($ Thousands) 

EBITDA  
Add: 
Transaction costs incurred  
in the acquisition of Fishers
Adjusted EBITDA  

33

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Adjusted Net Earnings and Adjusted Net Earnings per Share

Adjusted net earnings and adjusted net earnings per share are measures which have been reported in order to assist in the 
comparison of historical net earnings to current results. Adjusted net earnings is defined as net earnings with the exclusion 
of certain material items that are unusual in nature, infrequently occurring or not considered part of our core operations.

The calculation of adjusted net earnings normalizes the impact of the transaction costs related to the acquisition of Fishers, 
and the related impact on net earnings and net earnings per share. The normalization of this net expense in the calculation 
of adjusted net earnings and adjusted net earnings per share is considered by management to be a more accurate repre-
sentation of the net earnings from core operations.

3 Months Ended December 31, 
($ Thousands) 

Canadian 
Division 
2018 

UK Division 
2018 

Net earnings (loss)  
Add (net of corporate income taxes):
Transaction costs incurred  
in the acquisition of Fishers 
Adjusted net earnings (loss)  

32  

-  

32  

1,020  

-  

2018 

1,052  

-  

Canadian 
Division 
2017 

UK Division
2017 

2017

1,594  

(2,881)  

(1,287)

-  

2,831  

(50)  

2,831 

1,544

1,020  

1,052  

1,594  

Weighted average number  
of shares outstanding:
Basic  
Diluted  

Adjusted net earnings  
(loss) per share:
Basic  
Diluted  

Years Ended December 31, 
($ Thousands) 

Net earnings (loss)  
Add (net of corporate income taxes):
Transaction costs incurred  
in the acquisition of Fishers 
Adjusted net earnings (loss)  

Weighted average number  
of shares outstanding:
Basic  
Diluted  

Adjusted net earnings  
(loss) per share:
Basic  
Diluted  

10,479,415  
10,525,450  

10,479,415  
10,525,450  

10,479,415  
10,525,450  

9,717,890  
9,755,183  

9,717,890  
9,755,183  

9,717,890
9,755,183

0.003  
0.003  

0.097  
0.097  

0.100  
0.100  

0.164  
0.163  

(0.005)  
(0.005)  

0.159
0.158

Canadian 
Division 
2018 

UK Division 
2018 

2,701  

3,468  

-  

-  

2018 

6,169  

-  

Canadian 
Division 
2017 

UK Division
2017 

8,599  

(2,881)  

-  

2,831  

(50)  

2017

5,718

2,831 

8,549

2,701  

3,468  

6,169  

8,599  

10,466,458  
10,500,014  

10,466,458  
10,500,014  

10,466,458  
10,500,014  

9,083,693  
9,114,874  

9,083,693  
9,114,874  

9,083,693
9,114,874

0.258 
0.257  

0.331  
0.330  

0.589  
0.588  

0.947  
0.943  

(0.006) 
(0.005)  

0.941
0.938

34

WE ARE DEPENDABLE. 
 
 
 
 
 
 
 
Distributable Cash Flow

Distributable  cash  flow  is  a  measure  used  by  manage-
ment  to  evaluate  its  performance.  While  the  closest  IFRS 
measure is cash provided by operating activities, distribut-
able  cash  flow  is  considered  relevant  because  it  provides 
an  indication  of  how  much  cash  generated  by  operations 
is  available  after  capital  expenditures.  It  shall  be  noted 
that  although  we  consider  this  measure  to  be  distribut-
able  cash  flow,  financial  and  non-financial  covenants  in 
our  credit  facilities  and  dealer  agreements  may  restrict 
cash  from  being  available  for  dividends,  re-investment  in 
the Corporation, potential acquisitions, or other purposes. 
Investors should be cautioned that distributable cash flow 
may not actually be available for growth or distribution from 
the Corporation. Management refers to “Distributable cash 
flow”  as  to  cash  provided  by  (used  in)  operating  activities 
with the addition of net changes in non-cash working capital 
items,  less  share-based  compensation,  and  maintenance 
capital expenditures.

Payout Ratio

CHANGES IN  
ACCOUNTING POLICIES

The  Corporation  has  prepared  its  December  31,  2018 
audited  consolidated  financial  statements  in  accordance 
with IFRS. See Note 2 of the Corporation’s audited annual 
Consolidated  Financial  Statements  for  more  information 
regarding  the  significant  accounting  principles  used  to 
prepare the Consolidated Financial Statements.

RECENT ACCOUNTING 
PRONOUNCEMENTS

Significant Accounting Policies Adopted January 1, 2018

The following standards have been applied in preparing the 
consolidated financial statements.

Payout ratio is defined by management as the actual cash 
dividend divided by distributable cash. This is a key measure 
used  by  investors  to  value  K-Bro,  assess  its  performance 
and provide an indication of the sustainability of dividends. 
The payout ratio depends on the distributable cash and the 
Corporation’s dividend policy.

 ·

Debt to Total Capitalization

Debt  to  total  capitalization  is  defined  by  management  as 
the  total  long-term  debt  less  cash  and  cash  equivalents 
divided by the Corporation’s total shareholder’s equity. This 
is a measure used by investors to assess the Corporation’s 
financial structure.

Distributable  Cash  Flow,  Payout  Ratio,  Debt  to  Total 
Capitalization,  Adjusted  EBITDA,  Adjusted  net  earnings, 
and  Adjusted  net  earnings  per  share  are  not  calculations 
based on IFRS and are not considered an alternative to IFRS 
measures in measuring K-Bro’s performance. Distributable 
Cash  Flow,  Payout  Ratio,  Adjusted  EBITDA,  Adjusted  net 
earnings, and Adjusted net earnings per share do not have 
standardized meanings in IFRS and are therefore not likely to 
be comparable with similar measures used by other issuers.

Off Balance Sheet Arrangements

As at December 31, 2018, the Corporation has not entered 
into any off balance sheet arrangements.

35

IFRS  9,  Financial  Instruments,  was  issued  in  July 
2014  by  the  IASB  and  supersedes  IAS  39,  “Financial 
Instruments:  Recognition  and  Measurement”.  IFRS  9 
addresses the classification, measurement and recog-
nition of financial assets and financial liabilities. IFRS 9 
retains  but  simplifies  the  mixed  measurement  model 
and establishes three primary measurement categories 
for financial assets: amortized cost, fair value through 
OCI and fair value through P&L. IFRS 9 is to be applied 
retrospectively and is effective for annual periods begin-
ning on or after January 1, 2018, with earlier application 
permitted. The Corporation adopted the requirements 
of  IFRS  9  using  the  retrospective  approach  without 
restating  comparative  information  effective  January 
1, 2018. The adoption of IFRS 9 had no impact on the 
Corporation’s financial position or results of operations. 

No retrospective adjustments were required in relation 
to amendments made to the Corporation’s credit facility 
prior  to  January  1,  2018,  as  the  amendments  were 
considered  to  be  an  extinguishment.  The  Corporation 
considers  both  quantitative  and  qualitative  factors  to 
assess if an amendment should be accounted for as an 
extinguishment or a modification.

 ·

IFRS 15, Revenue from Contracts with Customers, was 
issued  in  May  2014  by  the  IASB  and  supersedes  IAS 
18,  “Revenue”,  IAS  11  “Construction  Contracts”  and 
other  interpretive  guidance  associated  with  revenue 
recognition.  IFRS  15  establishes  a  single  comprehen-
sive model for entities to use in accounting for revenue 
arising from contracts with customers. IFRS 15 is to be 

2018 ANNUAL REPORT 
applied  using  a  full  retrospective  or  a  modified  retro-
spective  approach  and  is  effective  for  annual  periods 
beginning  on  or  after  January  1,  2018,  with  earlier 
application permitted. The core principle of IFRS 15 is 
that  an  entity  should  recognize  revenue  based  on  the 
transfer  of  promised  goods  or  services  to  customers 
in  an  amount  that  reflects  the  consideration  to  which 
the entity expects to be entitled in exchange for those 
goods  or  services.  Specifically,  IFRS  15  introduces  a 
5-step approach to revenue recognition:

requirements  of  IFRS  2  effective  January  1,  2018,  for 
any  accounting  or  disclosure  changes  required  under 
this  standard.  Adoption  of  the  amendments  did  not 
result in any changes to the presentation or disclosures 
in the financial statements.

New Standards and Interpretations Not Yet Adopted

The  following  standards  have  been  issued  but  have  not 
yet  been  applied  in  preparing  the  Consolidated  Finan- 
cial Statements.

 · Step 1: Identify the contract(s) with a customer.

 ·

 · Step 2:  Identify  the  performance  obligations  in  the 

contract.

 · Step 3: Determine the transaction price.

 · Step 4:  Allocate the transaction price to the perfor-
mance obligations in the contract.

 · Step 5:  Recognize  revenue  when  (or  as)  the  entity 
satisfies a performance obligation.

 Under  IFRS  15,  an  entity  recognizes  revenue  as  a 
performance obligation is satisfied, i.e. when control of 
the goods or services underlying the particular perfor-
mance  obligation  is  transferred  to  the  customer.  The 
Corporation adopted the requirements of IFRS 15 using 
the modified retrospective approach, effective January 
1,  2018,  for  any  accounting  or  disclosure  changes 
required under this standard. The adoption of IFRS 15 
had no impact on the Corporation’s financial position or 
results of operations.

 IFRS  15  also  requires  disclosure  of  the  aggregation 
of revenue into categories that depict how the nature, 
amount,  timing  and  uncertainty  of  revenue  and  cash 
flows are affected by economic factors. The Corporation 
determined  this  disclosure  was  already  provided 
through the segment disclosure in Note 26.

 · On  June  20,  2016  the  IASB  issued  an  amendment 
to  IFRS  2  “Share  based  Payment”  addressing  three 
classification  and  measurement  issues.  The  amend-
ment clarifies the measurement basis for cash-settled, 
share based payments and the accounting for modifica-
tions that change an award from cash-settled to equity 
settled. It also introduces an exception to the principles 
in  IFRS  2  that  will  require  an  award  to  be  treated  as 
if  it  was  wholly-equity  settled,  where  an  employer  is 
obliged  to  withhold  an  amount  for  the  employee’s  tax 
obligation  associated  with  a  share  based  payment 
and pay that amount to the tax authority. The amend-
ments  are  effective  for  periods  beginning  on  or  after 
January 1, 2018. The Corporation adopted the amended 

IFRS  16,  Leases,  was  issued  in  January  2016  and 
applies  to  annual  reporting  periods  beginning  on  or 
after  January  1,  2019.  IFRS  16  establishes  principles 
for  the  recognition,  measurement,  presentation  and 
disclosure  of  leases,  with  the  objective  of  ensuring 
that  lessees  and  lessors  provide  relevant  information 
that  faithfully  represents  those  transactions.  IFRS  16 
will supersede the current lease recognition guidance 
including  IAS  17  “Leases”  and  the  related  interpreta-
tions when it becomes effective. Under IAS 17, lessees 
were required to make a distinction between a finance 
lease  (on  balance  sheet)  and  an  operating  lease  (off 
balance sheet). IFRS 16 now requires lessees to recog-
nize  a  lease  liability  reflecting  future  lease  payments 
and  a 
‘right-of-use  asset’  for  virtually  all  lease 
contracts. The IASB has included an optional exemption 
for certain short-term leases and leases of low-value 
assets;  however,  this  exemption  can  only  be  applied 
by lessees. Under IFRS 16, a contract is, or contains, a 
lease if the contract conveys the right to control the use 
of an identified asset for a period of time in exchange 
for consideration.

 The Corporation evaluated the impact the adoption of 
this  standard  will  have  on  its  consolidated  financial 
statements and expects:

 ·

IFRS  16  will  result  in  on-balance  sheet  recognition 
of  most  of  its  leases  that  are  considered  operating 
leases under IAS 17. This will result in the gross-up 
of  the  balance  sheet  through  the  recognition  of  a 
right(of)use asset and a liability for the present value 
of the future lease payments.

 · This  change  in  policy  is  expected  to  result  in  the 
recognition of right-of-use assets and lease liabili-
ties amounting to approximately $50 million to $55 
million. In addition, the Corporation has $2.9 million 
of liabilities at December 31, 2018 that are recorded 
in  unamortized  leasehold  inducements  that  will  be 
reclassified to lease liability on January 1, 2019.

 · The  Corporation  continues  to  assess  the  impact  of 

adopting IFRS 16 on deferred tax balances.

36

WE ARE DEPENDABLE. 
 
 
 · Depreciation expense on the right-of-use asset and 
interest  expense  on  the  lease  liability  will  replace 
the operating lease expense.

 · Cash  flows  from  operating  activities  is  expected 
to  increase  under  IFRS  16  as  lease  payments  for 
substantially all leases will be recorded as financing 
outflows in the statement of cash flows as opposed 
to operating cash flows.

 IFRS  16  will  applied  for  the  2019  using  the  modified 
approach  and  the  Corporation  will  therefore  not  be 
restating  comparative  information.  In  addition,  the 
Corporation has elected to use the following practical 
expedients on adoption of IFRS 16:

 · The Corporation has not reassessed, under IFRS 
16, contracts that were identified as leases under 
previous accounting standard (IAS 17).

 · The  Corporation  will  use  a  single  discount  rate 
to  a  portfolio  of  leases  with  reasonably  similar 
underlying characteristics.

 · The  Corporation  has  used  hindsight  in  deter-
mining the lease term where the lease contracts 
contain options to extend or terminate the lease.

 · The Corporation expects to adopt the recognition 
exemptions permitted for short-term leases (less 
than  twelve  months)  and  leases  for  which  the 
underlying  asset  has  a  low  value,  whereby  the 
lease payments associated with these leases will 
continue  to  be  expensed  on  a  straight-line  basis 
over the lease term.

 In determining the lease term, Management consider 
all  factors  that  may  create  an  economic  incentive  to 
exercise a renewal option or termination option where 
determining the lease term under the new standard.

FINANCIAL 
INSTRUMENTS

The  Corporation’s  financial  instruments  at  December 
31,  2018  consist  of  cash  and  cash  equivalents,  accounts 
receivable,  accounts  payable  and  accrued  liabilities, 
dividends  payable,  and  long-term  debt.  The  Corporation 
does  not  enter  into  financial  instruments  for  trading  or 
speculative purposes.

The Corporation classifies its financial assets as those to be 
measured subsequently at fair value (either through other 

comprehensive income or loss, or though profit or loss), and 
those to be measured at amortized cost. The Corporation’s 
financial assets are measured at amortized cost using the 
effective interest method under IFRS 9 and were previously 
measured at amortized cost under IAS 39. At initial recogni-
tion, K-Bro measures a financial asset at fair value plus, in 
the case of a financial asset not at fair value through profit 
or  loss,  transaction  costs  that  are  directly  attributable  to 
the  acquisition  of  the  financial  asset.  Transaction  costs  of 
financial assets carried at fair value through profit or loss 
are expensed in profit or loss.

Accounts  payable  and  accrued  liabilities  and  dividends 
payable  are  recognized  initially  at  their  fair  value  and 
subsequently measured at amortized cost using the effec-
tive  interest  method.  The  Corporation’s  financial  liabili-
ties  consist  of  accounts  payable  and  accrued  liabilities, 
dividends payable and long-term debt.

Long-term debt and borrowings are initially recognized at 
fair  value,  net  of  transaction  costs  incurred  and  is  subse-
quently  measured  at  amortized  cost.  Long-term  debt  and 
borrowings are removed from the balance sheet when the 
obligation specified in the contract is discharged, cancelled 
or expired.

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognised  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss. Derivative 
financial  instruments  are  utilized  by  the  Corporation  to 
manage  cash  flow  risk  against  the  volatility  in  interest 
rates on its long-term debt and foreign exchange rates on 
its  equipment  purchase  commitments.  The  Corporation 
typically does not utilize derivative financial instruments for 
trading or speculative purposes.

The  Corporation  has  a  floating  interest  rate  debt  that 
gives  rise  to  risks  that  its  earnings  and  cash  flows  may 
be  adversely  impacted  by  fluctuations  in  interest  rates.  In 

37

2018 ANNUAL REPORT 
 
order to manage these risks, the Corporation may enter into 
interest rate swaps, forward contracts on foreign currency, 
utilities and textiles or option contracts.

The  Corporation  has  entered  into  several  electrical  and 
natural gas contracts at December 31, 2018. The Corporation 
has examined the terms of the natural gas and electricity 
contracts  and  has  determined  that  these  contracts  will 
be physically settled and as such are not considered to be 
financial instruments.

CRITICAL RISKS & 
UNCERTAINTIES

As at December 31, 2018, there are no material changes in 
the Corporation’s risks or risk management activities since 
December 31, 2017. The Corporation’s results of operations, 
business  prospects,  financial  condition,  cash  dividends  to 
Shareholders  and  the  trading  price  of  the  Corporation’s 
Shares are subject to a number of risks. These risk factors 
include: dependence on long-term contracts and the associ-
ated  renewal  risk  thereof;  the  effects  of  market  volatility 
and uncertainty; potential future tax changes; the compet-
itive  environment;  our  ability  to  acquire  and  successfully 
integrate  and  operate  additional  businesses;  utility  costs; 
the labour markets; the fact that our credit facility imposes 
numerous covenants and encumbers assets; and, environ-
mental matters.

For a discussion of these risks and other risks associated 
with an investment in Corporation Shares, see Risk Factors 
– Risks Related to K-Bro and the Laundry and Linen Industry 
detailed in the Corporation’s Annual Information Form that 
is available at www.sedar.com.

CONTROLS & 
PROCEDURES

In order to ensure that information with regard to reports 
filed or submitted under securities legislation present fairly 
in all material respects the financial information of K-Bro, 
management,  including  the  President  and  Chief  Executive 

Officer (“CEO”) and the Chief Financial Officer (“CFO”), are 
responsible  for  establishing  and  maintaining  disclosure 
controls  and  procedures,  as  well  as  internal  control  over 
financial reporting.

Disclosure Controls and Procedures

The  Corporation  has  established  disclosure  controls  and 
procedures  to  ensure  that  information  disclosed  in  this 
MD&A  and  the  related  financial  statements  of  K-Bro  was 
properly  recorded,  processed,  summarized  and  reported 
to  the  Board  of  Directors  and  the  Audit  Committee.  The 
Corporation’s  CEO  and  CFO  have  evaluated  the  effective-
ness  of  these  disclosure  controls  and  procedures  for  the 
year ended December 31, 2018, and the CEO and CFO have 
concluded that these controls were operating effectively.

Internal Controls Over Financial Reporting

The  CEO  and  CFO  acknowledge  responsibility  for  the 
design of internal controls over financial reporting (“ICFR”). 
Consequently the CEO and CFO confirm that the additions 
to  these  controls  that  occurred  during  the  year  ended 
December 31, 2018, did not materially affect, or are reason-
ably likely to materially affect, the Corporation’s ICFR. Based 
upon their evaluation of these controls for the year ended 
December 31, 2018, the CEO and CFO have concluded that 
these controls were operating effectively.

A  control  system,  no  matter  how  well  conceived  and 
operated,  can  provide  only  reasonable,  and  not  absolute, 
assurance that the objectives of the control system are met. 
As a result of the inherent limitations in all control systems, 
no  evaluation  of  controls  can  provide  absolute  assurance 
that  all  control  issues,  including  instance  of  fraud,  if  any, 
have  been  detected.  These  inherent  limitations  include, 
amongst  other  items:  (i)  that  managements’  assumptions 
and judgments could ultimately prove to be incorrect under 
varying conditions and circumstances; or, (ii) the impact of 
isolated errors.

Additionally, controls may be circumvented by the unautho-
rized acts of individuals, by collusion of two or more people, 
or  by  management  override.  The  design  of  any  system  of 
controls  is  also  based,  in  part,  upon  certain  assumptions 
about  the  likelihood  of  future  events,  and  there  can  be  no 
assurance  that  any  design  will  succeed  in  achieving  its 
stated goals under all potential (future) conditions.

Additional  information  regarding  K-Bro  including  required  securities  filings 
are  available  on  our  website  at  www.k-brolinen.com  and  on  the  Canadian 
Securities Administrators’ website at www.sedar.com; the System for Electronic 
Document Analysis and Retrieval (“SEDAR”).

Vous  pouvez  obtenir  des  renseignements  supplémentaires  sur  la  Société, 
y  compris  les  documents  déposés  auprès  des  autorités  de  réglementation, 
sur  notre  site  Web,  au  www.k-brolinen.com  et  sur  le  site  Web  des  autorités 
canadiennes en valeurs mobilières au www.sedar.com, le site Web du Système 
électronique de données, d’analyse et de recherche (« SEDAR »).

38

WE ARE DEPENDABLE.CONSOLIDATED  
FINANCIAL STATEMENTS

39

2018 ANNUAL REPORT41

INDEPENDENT AUDITOR’S REPORT

43

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

44

CONSOLIDATED STATEMENTS OF EARNINGS & COMPREHENSIVE INCOME

45

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

46

CONSOLIDATED STATEMENTS OF CASH FLOW

47

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

75

CORPORATE INFORMATION

40

WE ARE DEPENDABLE.Independent auditor’s report

To the Shareholders of K-Bro Linen Inc. 

Other Information

Our Opinion

In  our  opinion,  the  accompanying  consolidated  financial 
statements  present  fairly,  in  all  material  respects,  the 
financial  position  of  K-Bro  Linen  Inc.  and  its  subsidiaries 
(together, the Company) as at December 31, 2018 and 2017, 
and  its  financial  performance  and  its  cash  flows  for  the 
years then ended in accordance with International Financial 
Reporting Standards (IFRS).

What We Have Audited

The Company’s consolidated financial statements comprise:

 ·

 ·

 ·

 ·

 ·

the consolidated statements of financial position as at 
December 31, 2018 and 2017;

the consolidated statements of earnings and compre-
hensive income for the years then ended;

the  consolidated  statements  of  changes  in  equity  for 
the years then ended;

the consolidated statements of cash flow for the years 
then ended; and

the notes to the consolidated financial statements, which 
include a summary of significant accounting policies.

Basis for Opinion

We conducted our audit in accordance with Canadian gener-
ally accepted auditing standards. Our responsibilities under 
those  standards  are  further  described  in  the  Auditor’s 
responsibilities  for  the  audit  of  the  consolidated  financial 
statements section of our report.

We believe that the audit evidence we have obtained is suffi-
cient and appropriate to provide a basis for our opinion.

Independence

We  are  independent  of  the  Company  in  accordance  with 
the  ethical  requirements  that  are  relevant  to  our  audit  of 
the  consolidated  financial  statements  in  Canada.  We  have 
fulfilled  our  other  ethical  responsibilities  in  accordance 
with these requirements.

Management is responsible for the other information. The 
other information comprises the Management’s Discussion 
and  Analysis,  which  we  obtained  prior  to  the  date  of  this 
auditor’s report and the information, other than the consoli-
dated financial statements and our auditor’s report thereon, 
included in the annual report, which is expected to be made 
available to us after that date.

Our opinion on the consolidated financial statements does not 
cover the other information and we do not and will not express 
an opinion or any form of assurance conclusion thereon.

In  connection  with  our  audit  of  the  consolidated  financial 
statements, our responsibility is to read the other informa-
tion identified above and, in doing so, consider whether the 
other information is materially inconsistent with the consol-
idated  financial  statements  or  our  knowledge  obtained  in 
the audit, or otherwise appears to be materially misstated.

If, based on the work we have performed on the other infor-
mation that we obtained prior to the date of this auditor’s 
report, we conclude that there is a material misstatement 
of  this  other  information,  we  are  required  to  report  that 
fact.  We  have  nothing  to  report  in  this  regard.  When  we 
read the information, other than the consolidated financial 
statements  and  our  auditor’s  report  thereon,  included  in 
the  annual  report,  if  we  conclude  that  there  is  a  material 
misstatement therein, we are required to communicate the 
matter to those charged with governance.

Responsibilities of Management and Those Charged with 
Governance for the Consolidated Financial Statements

Management  is  responsible  for  the  preparation  and  fair 
presentation  of  the  consolidated  financial  statements  in 
accordance  with  IFRS,  and  for  such  internal  control  as 
management determines is necessary to enable the prepa-
ration  of  consolidated  financial  statements  that  are  free 
from material misstatement, whether due to fraud or error.

the  consolidated 

financial  statements, 
In  preparing 
management  is  responsible  for  assessing  the  Company’s 
ability to continue as a going concern, disclosing, as appli-
cable, matters related to going concern and using the going 

41

2018 ANNUAL REPORTconcern  basis  of  accounting  unless  management  either 
intends to liquidate the Company or to cease operations, or 
has no realistic alternative but to do so.

Those  charged  with  governance  are  responsible  for 
overseeing the Company’s financial reporting process.

Auditor’s Responsibilities for the Audit of the  
Consolidated Financial Statements

Our  objectives  are  to  obtain  reasonable  assurance  about 
whether the consolidated financial statements as a whole 
are free from material misstatement, whether due to fraud 
or error, and to issue an auditor’s report that includes our 
opinion. Reasonable assurance is a high level of assurance, 
but  is  not  a  guarantee  that  an  audit  conducted  in  accor-
dance with Canadian generally accepted auditing standards 
will always detect a material misstatement when it exists. 
Misstatements  can  arise  from  fraud  or  error  and  are 
considered material if, individually or in the aggregate, they 
could  reasonably  be  expected  to  influence  the  economic 
decisions of users taken on the basis of these consolidated 
financial statements.

As part of an audit in accordance with Canadian generally 
accepted  auditing  standards,  we  exercise  professional 
judgment and maintain professional skepticism throughout 
the audit. We also:

 ·

Identify and assess the risks of material misstatement 
of the consolidated financial statements, whether due 
to fraud or error, design and perform audit procedures 
responsive  to  those  risks,  and  obtain  audit  evidence 
that  is  sufficient  and  appropriate  to  provide  a  basis 
for  our  opinion.  The  risk  of  not  detecting  a  material 
misstatement  resulting  from  fraud  is  higher  than  for 
one resulting from error, as fraud may involve collusion, 
forgery,  intentional  omissions,  misrepresentations,  or 
the override of internal control.

 · Obtain  an  understanding  of  internal  control  relevant 
to  the  audit  in  order  to  design  audit  procedures  that 
are  appropriate  in  the  circumstances,  but  not  for  the 
purpose of expressing an opinion on the effectiveness 
of the Company’s internal control.

 · Evaluate  the  appropriateness  of  accounting  policies 
used and the reasonableness of accounting estimates 
and related disclosures made by management.

 · Conclude on the appropriateness of management’s use 
of  the  going  concern  basis  of  accounting  and,  based 
on  the  audit  evidence  obtained,  whether  a  material 
uncertainty  exists  related  to  events  or  conditions  that 

may  cast  significant  doubt  on  the  Company’s  ability 
to  continue  as  a  going  concern.  If  we  conclude  that  a 
material  uncertainty  exists,  we  are  required  to  draw 
attention  in  our  auditor’s  report  to  the  related  disclo-
sures in the consolidated financial statements or, if such 
disclosures are inadequate, to modify our opinion. Our 
conclusions are based on the audit evidence obtained 
up to the date of our auditor’s report. However, future 
events or conditions may cause the Company to cease 
to continue as a going concern.

 · Evaluate the overall presentation, structure and content 
of the consolidated financial statements, including the 
disclosures,  and  whether  the  consolidated  financial 
statements represent the underlying transactions and 
events in a manner that achieves fair presentation.

 · Obtain sufficient appropriate audit evidence regarding 
the  financial  information  of  the  entities  or  business 
activities within the Company to express an opinion on 
the consolidated financial statements. We are respon-
sible for the direction, supervision and performance of 
the group audit. We remain solely responsible for our 
audit opinion.

We  communicate  with  those  charged  with  governance 
regarding,  among  other  matters,  the  planned  scope  and 
timing of the audit and significant audit findings, including 
any  significant  deficiencies  in  internal  control  that  we 
identify during our audit.

We  also  provide  those  charged  with  governance  with  a 
statement  that  we  have  complied  with  relevant  ethical 
requirements  regarding  independence,  and  to  communi-
cate with them all relationships and other matters that may 
reasonably  be  thought  to  bear  on  our  independence,  and 
where applicable, related safeguards.

The  engagement  partner  on  the  audit  resulting  in  this 
independent auditor’s report is Anna Coghill.

(Signed) “PricewaterhouseCoopers LLP”

Chartered Professional Accountants 
Edmonton, Alberta / March 13, 2019

PricewaterhouseCoopers LLP 
Stantec Tower, 10220 103 Avenue NW, Suite 2200, 
Edmonton, Alberta, Canada T5J 0K4 
T: +1 780 441 6700   F: +1 780 441 6776

“PwC” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership.

42

WE ARE DEPENDABLE.CONSOLIDATED STATEMENTS  
OF FINANCIAL POSITION

($ Thousands of Canadian dollars) 

ASSETS
Current assets
Cash and cash equivalents  
Accounts receivable  
Income tax receivable  
Prepaid expenses and deposits  
Linen in service (note 7)  

Property, plant and equipment (note 8)  
Intangible assets (note 9)  
Goodwill (note 10)  

LIABILITIES
Current liabilities
Accounts payable and accrued liabilities  
Income taxes payable  
Dividends payable to shareholders  

Long-term debt (note 12)  
Unamortized lease inducements (note 14)  
Provisions (note 11)  
Deferred income taxes (note 15)  

SHAREHOLDERS’ EQUITY
Share capital  
Contributed surplus  
Deficit  
Accumulated other comprehensive income (loss)  

Contingencies and commitments (note 16)

DEC 31, 2018 

DEC 31, 2017

2,827  
33,536  
3,601  
4,228  
26,371  
70,563  

194,248  
15,682  
41,736  
322,229  

34,682  
-  
1,056  
35,738  

70,203  
2,854  
2,645  
12,129  
123,569  

201,429  
2,112  
(6,547)  
1,666  
198,660  

322,229  

11,276
29,718
2,281
3,309
21,456
68,040

171,668
16,979
38,526
295,213

34,143
838
1,051
36,032

42,780
2,583
2,393
9,838
93,626

199,772
1,952
(65)
(72)
201,587

295,213

The accompanying notes are an integral part of these consolidated financial statements.

APPROVED BY THE BOARD OF DIRECTORS

ROSS S. SMITH  
Director

MATTHEW HILLS 
Director

43

2018 ANNUAL REPORT 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF EARNINGS  
& COMPREHENSIVE INCOME

($ Thousands of Canadian dollars, except share and per share amounts)  
Years ended December 31, 

REVENUE  
Expenses
Wages and benefits  
Linen (note 7)  
Utilities  
Delivery  
Occupancy costs  
Materials and supplies  
Repairs and maintenance  
Corporate  
(Gain) loss on disposal of property, plant and equipment  

EBITDA  

Other expenses
Depreciation of property, plant and equipment (note 8)  
Amortization of intangible assets (note 9)  
Finance expense (note 13)  

Earnings before income taxes  
Current income tax (recovery) expense  
Deferred income tax expense  
Income tax expense  
Net earnings 

Other comprehensive income (loss) 
Items that may be subsequently reclassified to earnings:
Foreign currency translation differences on foreign operations  
Total comprehensive income  

Net earnings per share (note 18):
Basic  
Diluted  

Weighted average number of shares outstanding:
Basic  
Diluted  

The accompanying notes are an integral part of these consolidated financial statements.

2018 

239,534  

99,992  
26,699  
14,991  
30,736  
9,883  
8,471  
8,215  
11,030  
(64)  
209,953  
29,581  

15,871  
3,004  
3,315  
22,190  

7,391  
(984)  
2,206  
1,222  
6,169  

1,738  
7,907  

0.59  
0.59  

2017

170,559

70,352
18,998
10,393
18,292
6,460
5,537
5,627
10,879
36
146,574
23,985

11,606
1,767
1,133
14,506

9,479
2,137
1,624
3,761
5,718

(72)
5,646

0.63
0.63

10,466,458  
10,500,014  

9,083,693
9,114,874

44

WE ARE DEPENDABLE. 
 
CONSOLIDATED STATEMENTS  
OF CHANGES IN EQUITY

($ Thousands of Canadian dollars) 

Total Share  Contributed 
Surplus 

Capital 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

As at January 1, 2018  
Total comprehensive income  
Dividends declared (note 20)  
Employee share based compensation expense  
Shares vested during the year  
As at December 31, 2018  

199,772  
-  
-  
-  
1,657  
201,429  

1,952  
-  
-  
1,817  
(1,657)  
2,112  

(65)  
6,169  
(12,651)  
-  
-  
(6,547)  

(72)  
1,738  
-  
-  
-  
1,666  

($ Thousands of Canadian dollars) 

Total Share  Contributed 
Surplus 

Capital 

Retained  Accumulated Other
Comprehensive 
Earnings 
Income (loss) 
(Deficit) 

As at January 1, 2017 
Total comprehensive income  
Net proceeds from common shares issued (note 17)  
Deferred income tax impact of share issuance (note 17)  
Dividends declared (note 20)  
Employee share based compensation expense  
Shares vested during the year  
As at December 31, 2017  

109,390  
-  
87,655  
1,227  
-  
-  
1,500  
199,772  

1,944  
-  
-  
-  
-  
1,508  
(1,500)  
1,952  

5,338  
5,718 
-  
-  
(11,121)  
-  
-  
(65)  

-  
(72)  
-  
-  
-  
-  
-  
(72)  

Total
Equity

201,587
7,907
(12,651)
1,817
-
198,660

Total
Equity

116,672
5,646
87,655
1,227
(11,121)
1,508
-
201,587

The accompanying notes are an integral part of these consolidated financial statements.

45

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF CASH FLOW

($ Thousands of Canadian dollars)  
Years ended December 31, 

OPERATING ACTIVITIES
Net earnings  
Depreciation of property, plant and equipment (note 8)  
Amortization of intangible assets (note 9)  
Lease inducements, net of amortization (note 14)  
Accretion expense (note 11)  
Employee share based compensation expense  
(Gain) loss on disposal of property, plant and equipment  
Settlement of provision (note 11)  
Deferred income taxes  

Change in non-cash working capital items (note 21)  
Cash provided by operating activities  

FINANCING ACTIVITIES
Net proceeds of revolving debt  
Net proceeds from issuance of common shares  
Dividends paid to shareholders  
Cash provided by financing activities  

INVESTING ACTIVITIES
Purchase of property, plant and equipment (note 8)  
Proceeds from disposal of property, plant and equipment  
Purchase of intangible assets (note 9)  
Acquisition of business (note 6)  
Cash used in investing activities  

Change in cash and cash equivalents during the year  
Effect of exchange rate changes on cash and cash equivalents  
Cash and cash equivalents, beginning of year  
Cash and cash equivalents, end of year  

Supplementary cash flow information
Interest paid  
Income taxes paid  

The accompanying notes are an integral part of these consolidated financial statements.

2018 

6,169  
15,871  
3,004  
262  
129  
1,817 
(64)  
(460)  
2,206  
28,934  

(11,380)  
17,554  

27,423  
-  
(12,646)  
14,777  

(36,527)  
397  
(106)  
(4,700)  
(40,936)  

(8,605)  
156  
11,276  
2,827  

2,959  
1,199  

2017

5,718
11,606
1,767
401
42
1,508
36
-
1,624
22,702

(3,922)
18,780

16,980
87,655
(10,872)
93,763

(44,494)
-
-
(56,774)
(101,268)

11,275
1
-
11,276

703
5,000

46

WE ARE DEPENDABLE. 
NOTES TO THE CONSOLIDATED  
FINANCIAL STATEMENTS

($ Thousands of Canadian dollars except share and per share amounts, Years ended December 31, 2018 and 2017)

K-Bro  Linen  Inc.  (the  “Corporation”  or  “K-Bro”)  is  incor-
porated  in  Canada  under  the  Business  Corporations  Act 
(Alberta). K-Bro is the largest owner and operator of laundry 
and linen processing facilities in Canada and a market leader 
for  laundry  and  textile  services  in  Scotland  and  the  North 
East of England. K-Bro and its wholly owned subsidiaries, 
operate  across  Canada  and  the  United  Kingdom  (“UK”), 
provide a range of linen services to healthcare institutions, 
hotels and other commercial organizations that include the 
processing, management and distribution of general linen 
and operating room linen.

The  Corporation’s  operations  in  Canada  include  nine 
processing  facilities  and  two  distribution  centres  under 
three  distinctive  brands,  including  K-Bro  Linen  Systems 
Inc., Buanderie HMR and Les Buanderies Dextraze, in ten 
Canadian  cities:  Québec  City,  Montréal,  Toronto,  Regina, 
Saskatoon,  Prince  Albert,  Edmonton,  Calgary,  Vancouver 
and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  (“Fishers”)  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is  an  operator  of  laundry  and  linen  processing  facilities 
in  Scotland,  providing  linen  rental,  workwear  hire  and 
cleanroom  garment  services  to  the  hospitality,  health-
care,  manufacturing  and  pharmaceutical  sectors.  Fishers’ 
client  base  includes  major  hotel  chains  and  prestigious 
venues across Scotland and the North East of England. The 
company  operates  in  six  cities,  in  Scotland  and  the  North 
East  of  England  with  facilities  in  Cupar,  Perth,  Newcastle, 
Livingston, Inverness and Coatbridge.

The Corporation’s common shares are traded on the Toronto 
Stock Exchange under the symbol “KBL”. The address of the 
Corporation’s registered head office is 14903 – 137 Avenue, 
Edmonton, Alberta, Canada.

These  audited  annual  consolidated  financial  statements 
(the  “Consolidated  Financial  Statements”)  were  approved 
and authorized for issuance by the Board of Directors (“the 
Board”) on March 13, 2019.

47

1) BASIS OF PRESENTATION

The Consolidated Financial Statements of the Corporation 
have  been  prepared  in  accordance  with  International 
Financial  Reporting  Standards  as  published  in  the  CPA 
Canada  Handbook  (IFRS).  The  preparation  of  financial 
statements  in  conformity  with  IFRS  requires  the  use  of 
certain  critical  accounting  estimates.  It  also  requires 
management  to  exercise  its  judgment  in  the  process  of 
applying  the  Corporation’s  accounting  policies.  The  areas 
involving  a  higher  degree  of  judgment  or  complexity,  or 
areas  where  assumptions  and  estimates  are  significant 
to  the  Consolidated  Financial  Statements  are  disclosed  in 
Note 5.

2)  SIGNIFICANT ACCOUNTING 

POLICIES

The principal accounting policies applied in the preparation 
of  these  Consolidated  Financial  Statements  are  set  out 
below. These policies have been consistently applied to all 
the periods presented, unless otherwise stated.

A) Basis of Measurement

The Consolidated Financial Statements have been prepared 
under the historical cost convention.

B) Principles of Consolidation

financial  statements 

the 
The  consolidated 
Corporation, 
its  wholly  owned  subsidiaries  and  the 
long-term incentive plan account (Note 2(p)). All intercom-
pany balances and transactions have been eliminated upon 
consolidation.

include 

C) Cash and Cash Equivalents

Cash and cash equivalents includes cash on hand, deposits 
with banks, other short-term highly liquid investments with 
original maturities of three months or less.

Cash  and  cash  equivalents  are  classified  as  loans  and 
receivables  and  are  carried  at  amortized  cost,  which  is 
equivalent to fair value.

2018 ANNUAL REPORTD) Linen in Service

Linen in service is stated at cost less accumulated depre-
ciation.  The  cost  is  based  on  the  expenditures  that  are 
directly attributable to the acquisition of linen, amortization 
commences when linen is put into service; with operating 
room linen amortized across its estimated service life of 24 
months and general linen amortized based on usage which 
results in an estimated average service life of 24 months.

E) Revenue Recognition

i) Accounting Policy After January 1, 2018

A laundry services contract is a contract specifically negoti-
ated for the provision of laundry and linen services. Revenue 
is based on contractually set pricing on a consistent unit-of-
weight  or  price-per-piece  basis  for  each  service  over  the 
term  of  the  contract.  The  Corporation  reports  revenue 
under  two  revenue  categories:  healthcare  and  hospitality 
services. When determining the proper revenue recognition 
method  for  contracts,  the  Corporation  evaluates  whether 
two or more contracts should be combined and accounted 
for  as  one  single  contract  and  whether  the  combined  or 
single contract should be accounted for as more than one 
performance  obligation.  The  Corporation  accounts  for  a 
contract  when,  it  has  commercial  substance,  the  parties 
have  approved  the  contract  in  accordance  with  customary 
business practices and are committed to their obligations, 
the rights of the parties and payment terms are identified, 
and collectability of consideration is probable. 

  1) Identifying the Contract

 The Corporation’s policy for revenue recognition requires 
an  appropriately  authorized  contract,  with  sign-off  by 
representatives  from  all  respective  parties,  before  any 
services  are  provided  to  a  customer.  Contained  within 
the  terms  of  these  contracts  is  detailed  information 
identifying  each  party’s  rights  regarding  the  laundry 
and  linen  services  to  be  provided,  as  well  as  associ-
ated  payment  terms  (i.e.  service  pricing,  early  payment 
discounts,  invoicing  requirements,  etc.).  In  addition,  the 
Corporation’s  contracts  have  commercial  substance 
as  the  services  to  be  provided  will  directly  impact  the 
Corporation’s future cash flows via incoming revenue and 
related outgoing expenditures. 

 As  part  of  the  Corporation’s  analysis  in  reviewing  and 
accepting a contract, the Corporation assesses the likeli-
hood  of  collection  from  all  prospective  customers  and 
only transacts with those customers from which payment 
is  probable.  As  the  Corporation’s  significant  customer 
contracts  are  generally  with  government-funded  health 
agencies and large volume hotels, it is probable that the 

Corporation  will  collect  the  consideration  to  which  is 
entitled for the performance of these contracts. 

 For  services  provided  following  the  expiration  of  a 
contract  and  subsequent  renewal  negotiations,  the 
terms of the original contract carry forward until the new 
agreement  has  been  appropriately  authorized.  This  is 
confirmed through verbal approval, and is consistent with 
customary business practices. 

  2) Identifying Performance Obligations in a Contract

 Linen  services  are  provided  to  the  Corporation’s 
customers consecutively over a period of time (i.e. daily 
deliveries over the contract term) and the same method is 
used to measure the Corporation’s progress in satisfying 
the performance of the contract (i.e. revenue is based on 
contractually  set  pricing  on  a  consistent  unit-of-weight 
or price-per-piece basis for each service over the term 
of  the  contract).  Additionally,  these  services  generally 
include integrated processing and delivery, consist of a 
single deliverable (clean processed volume), and in the 
case  of  rental  linen,  are  not  offered  individually  (rental 
linen  is  used  as  an  input  in  the  provision  of  standard 
laundry  and  linen  services).  Therefore,  the  services 
provided  under  one  service  agreement  constitute  a 
single performance obligation.

  3) Determining the Transaction Price

 The majority of the Corporation’s contracts utilize a fixed 
pricing model. These contracts stipulate a fixed rate to be 
charged to customers on a price-per-unit basis, including 
either  weight-based  or  item-based  billing.  For  these 
types of arrangements, revenue is recognized over time 
as  each  unit  of  linen  is  processed  and  delivered  using 
the fixed consideration rate per the contract. In addition 
to  the  above  pricing  methodology,  some  contracts  have 
additional  components  which  meet  the  definition  of 
variable consideration per IFRS 15, which are accounted 
for using the most likely amount method. The estimates 
of  variable  consideration  and  determination  of  whether 
to  include  estimated  amounts  in  the  transaction  price 
are based largely on an assessment of the Corporation’s 
anticipated  performance  and  all  information,  historical, 
current and forecasted, that is reasonably available.

  4) Allocating the Transaction Price

 Each  of  the  customer’s  individual  customer  contracts 
represents a single performance obligation. As a result, 
the transaction price for each contract (based on contrac-
tually  stipulated  fixed  and  variable  pricing  for  a  single 
deliverable) is allocated to each processed item based on 
the agreed upon rate.

48

WE ARE DEPENDABLE. 
 
 
 
 
 
 Volume  rebates,  where  applicable,  are  recorded  based 
on  annualized  expected  volumes  of  individual  customer 
contracts  when  it  is  reasonable  that  the  criteria  are 
likely to be met. Based on past experience, management 
believes  that  volumes  utilized  for  any  estimates  are 
reasonable and would not expect a material deviation to 
the balance of accrued liabilities or revenue. 

ASSET 

Buildings 

Laundry equipment  

Office equipment  

Delivery equipment  

RATE

15 – 25 years 

7 – 20 years 

2 – 5 years 

5 – 10 years 

Computer equipment  

2 years 

  5) Performance Obligations Satisfied Over Time

Leasehold improvements   

Lease term

 The  Corporation  typically  transfers  control  of  goods  or 
services and satisfies performance obligations over time, 
once clean linen has been provided to the customer and the 
customer has accepted delivery of the processed items. 

 Payment  of  laundry  services  are  due  respective  of  the 
terms  as  indicated  in  the  customer’s  laundry  service 
contract, whereby customers are generally invoiced on a 
monthly basis and consideration is payable when invoiced.

ii) Accounting Policy Up to December 31, 2017

Revenue  from  linen  management  and  laundry  services  is 
primarily based on written service agreements whereby the 
Corporation agrees to collect, launder, deliver and replenish 
linens. The Corporation recognizes revenue in the period in 
which the services are provided.

F) Property, Plant and Equipment

Property,  plant  and  equipment  are  stated  at  cost  less 
accumulated  depreciation  and  accumulated  impairment 
losses. Cost includes expenditures that are directly attrib-
utable to the acquisition of the items. Subsequent costs are 
included in the asset’s carrying amount or recognized as a 
separate asset, as appropriate, only when it is probable that 
future economic benefits associated with the item will flow 
to the Corporation and the cost of the item can be reliably 
measured.  The  carrying  amount  of  a  replaced  part  is 
derecognized. Repairs and maintenance are charged to the 
statement of earnings during the financial period in which 
they are incurred. 

General  and  specific  borrowing  costs  that  are  directly 
attributable  to  the  acquisition,  construction  or  production 
of  a  qualifying  asset  are  capitalized  during  the  period  of 
time that is required to complete and prepare the asset for 
its  intended  use  or  sale.  Qualifying  assets  are  assets  that 
necessarily take a substantial period of time to get ready for 
their intended use or sale.

The  Corporation  has  not  capitalized  any  borrowing  costs 
during the year as there were no qualifying assets.

The major categories of property, plant and equipment are 
depreciated  on  a  straight-line  basis  to  allocate  their  cost 
over their estimated useful lives as follows:

Gains and losses on disposals of property, plant and equip-
ment are determined by comparing the proceeds with the 
carrying amount of the asset.

G) Intangible Assets

Intangible  assets  acquired  in  a  business  combination  are 
recorded at fair value at the acquisition date. Subsequently 
they are carried at cost less accumulated amortization and 
accumulated impairment losses.

The  major  categories  of  intangible  assets  are  depreciated 
on  a  straight-line  basis  to  allocate  their  cost  over  their 
estimated useful lives as follows:

ASSET 

RATE

Customer contracts 

1 – 20 years 

Computer software  

Brand 

5 years 

Indefinite

These  estimates  are  reviewed  at  least  annually  and  are 
updated  if  expectations  change  as  a  result  of  changing 
client relationships or technological obsolescence.

H) Impairment of Non-Financial Assets

Property,  plant  and  equipment  and  intangible  assets  are 
tested for impairment when events or changes in circum-
stances indicate that the carrying amount may not be recov-
erable. Long-lived assets that are not amortized are subject 
to an annual impairment test. For the purpose of measuring 
recoverable  amounts,  assets  are  grouped  at  the  lowest 
level for which there are separately identifiable cash flows 
(cash-generating unit or “CGU”). The recoverable amount is 
the higher of an asset’s fair value less costs to sell and value 
in use (being the present value of the expected future cash 
flows of the relevant asset or CGU). An impairment loss is 
recognized  for  the  amount  by  which  the  asset’s  carrying 
amount  exceeds  its  recoverable  amount.  The  Corporation 
evaluates  impairment  losses,  other  than  goodwill  impair-
ment, for potential reversals when events or circumstances 
warrant such consideration.

49

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
I) Income Taxes

The tax expense for the year comprises current and deferred 
tax. Tax is recognized in statement of earnings, except to the 
extent that it relates to items recognized in other compre-
hensive income or directly in equity. In this case, the tax is 
also recognized in other comprehensive income or directly 
in equity, respectively.

The  current  income  tax  provision  is  calculated  on  the 
basis  of  the  tax  laws  enacted  or  substantively  enacted  at 
the  balance  sheet  date  of  the  taxation  authority  where 
the  Corporation  operates  and  generates  taxable  income. 
Management  periodically  evaluates  positions  taken  in  tax 
returns  with  respect  to  situations  in  which  applicable  tax 
regulation is subject to interpretation. It establishes provi-
sions where appropriate on the basis of amounts expected 
to be paid to the tax authorities.

Deferred  income  tax  is  recognized,  using  the  liability 
method, on temporary differences arising between the tax 
bases of assets and liabilities and their carrying amounts 
in the Consolidated Financial Statements. Deferred income 
tax is determined using tax rates and laws that have been 
enacted  or  substantively  enacted  by  the  balance  sheet 
date and are expected to apply when the related deferred 
income  tax  asset  is  realized  or  the  deferred  income  tax 
liability is settled.

Deferred income tax assets are recognized only to the extent 
that it is probable that future taxable profit will be available 
against which the temporary differences can be utilized.

J) Business Combinations

Business combinations are accounted for using the acqui-
sition  method.  The  acquired  identifiable  net  assets  are 
measured at their fair value at the date of acquisition. The 
consideration  transferred  includes  the  fair  value  of  any 
asset or liability resulting from a contingent consideration 
arrangement. Any excess of the purchase price over the fair 
value of the net assets acquired is recognized as goodwill. 
Any deficiency of the purchase price below the fair value of 
the net assets acquired is recorded as a gain in net earnings. 
Associated transaction costs are expensed when incurred.

K) Goodwill

Goodwill  is  the  residual  amount  that  results  when  the 
purchase price of an acquired business exceeds the sum of 
the  amounts  allocated  to  the  identifiable  assets  acquired, 
less  liabilities  assumed,  based  on  their  estimated  fair 
values  at  the  acquisition  date.  Goodwill  is  allocated  as  of 
the  date  of  the  business  combination.  Goodwill  is  tested 
for  impairment  annually  in  the  fourth  quarter,  or  more 

frequently if events or changes in circumstances indicate a 
potential impairment.

Goodwill  acquired  through  a  business  combination  is 
allocated to each CGU, or group of CGUs, that are expected 
to  benefit  from  the  related  business  combination.  A  CGU 
represents  the  lowest  level  within  the  entity  at  which  the 
goodwill is monitored for internal management purposes.

L) Earnings Per Share

Basic earnings per share (“EPS”) is calculated by dividing 
net  earnings  for  the  period  attributable  to  Shareholders 
of  the  Corporation  by  the  weighted  average  number  of 
Common shares outstanding during the period.

Diluted EPS is calculated by adjusting the weighted average 
number of common shares outstanding for dilutive instru-
ments. The number of common shares included within the 
weighted  average  is  computed  using  the  treasury  stock 
method.  The  Corporation’s  potentially  dilutive  Common 
shares  are  comprised  of  long-term  incentive  plan  equity 
compensation  granted  to  officers  and  key  employees  
(Note 2(p)).

M) Foreign Currency Translation

The  consolidated  financial  statements  are  presented 
in 
in  Canadian  dollars.  The  Corporation’s  operations 
Canada  have  a  functional  currency  of  Canadian  dollars. 
The  Corporation’s  operations  in  the  UK  have  a  functional 
currency of pounds sterling.

Translation of Foreign Entities

The  functional  currency  for  each  of  the  Corporation’s 
subsidiaries  is  the  currency  of  the  primary  economic 
environment  in  which  it  operates.  Operations  with  foreign 
functional currencies are translated into the Corporation’s 
presentation currency in the following manner:

 · Monetary  and  non-monetary  assets  and  liabilities  are 
translated  at  the  spot  exchange  rate  in  effect  at  the 
reporting date;

 · Revenue  and  expense  items  (including  depreciation 
and  amortization)  are  translated  at  average  rates  of 
exchange prevailing during the period, which approxi-
mate the exchange rates on the transaction dates;

 ·

Impairment  of  assets  are  translated  at  the  prevailing 
rate of exchange on the date of the impairment recog-
nition, and;

 · Exchange gains and losses that result from translation 
are recognized as a foreign currency translation differ-
ence in accumulated other comprehensive income (loss).

50

WE ARE DEPENDABLE.Translation of Transactions and Balances

P) Employee Benefits

Transactions in currencies other than the entity’s functional 
currency are recognized at the rates of exchange prevailing 
at the date of the transaction as follows:

 · Monetary  assets  and  liabilities  are  translated  at  the 

exchange rate in effect at the reporting date;

 · Non-monetary 

items  are  translated  at  historical 

exchange rates; and

 · Revenue and expense items are translated at the average 
rates of exchange, except depreciation and amortization, 
which are translated at the rates of exchange applicable 
to the related assets, with any gains or losses recognized 
within “finance expense” in the consolidated statements 
of earnings & comprehensive income.

N) Provision

Provisions  are  recognised  when  the  Corporation  has  a 
present  obligation  (legal  or  constructive)  as  a  result  of 
a  past  event,  it  is  probable  that  an  outflow  of  resources 
embodying  economic  benefits  will  be  required  to  settle 
the  obligation  and  a  reliable  estimate  can  be  made  of  the 
amount of the obligation. Provisions are not recognised for 
future operating losses.

Where there are a number of similar obligations, the likeli-
hood that an outflow will be required in settlement is deter-
mined by considering the class of obligations as a whole. A 
provision is recognised even if the likelihood of an outflow 
with respect to any one item included in the same class of 
obligations may be small.

Provisions are measured at the present value of manage-
ment’s best estimate of the expenditure required to settle 
the  present  obligation  at  the  end  of  the  reporting  period. 
The  discount  rate  used  to  determine  the  present  value  is 
a pre-tax rate that reflects current market assessments of 
the time value of money and the risks specific to the liability. 
The increase in the provision due to the passage of time is 
recognised as interest expense.

O) Lease Inducements

Leases  in  which  substantially  all  the  risks  and  rewards 
of  ownership  are  retained  by  the  lessor  are  classified  as 
operating leases. Tenant allowances and lease inducements 
are  deferred  when  credited  or  received  and  amortized  on 
a  straight-line  basis  as  a  reduction  of  rent  expense  over 
the  term  of  the  related  lease.  For  lease  contracts  with 
escalating lease payments, total rent expense for the lease 
term  is  expensed  on  a  straight-line  basis  over  the  lease 
term. The difference between rent expensed and amounts 
paid is recorded as an increase or deferral in unamortized 
lease inducements.

Post-Employment Benefit Obligations

The  Corporation  contributes  on  behalf  of  its  employees 
to  their  individual  Registered  Retirement  Savings  Plans 
subject  to  an  annual  maximum  of  10%  of  gross  personal 
earnings. The Corporation accounts for contributions as an 
expense in the period that they are incurred. The Corporation 
does  not  provide  any  other  post-employment  or  post- 
retirement benefits.

Existing Equity-Based Compensation Plan of the Corporation

On June 16, 2011, the Shareholders of the Corporation approved 
a new Long-term Incentive Plan (“LTI”), which was amended 
and restated as of December 31, 2018. Under the LTI, awards 
are granted annually in respect of the prior fiscal year to the 
eligible participants based on a percentage of annual salary. 
The  amount  of  the  award  (net  of  withholding  obligations)  is 
satisfied by issuing treasury shares or cash to be held in trust 
by  the  trustee  pursuant  to  the  terms  of  the  LTI.  All  awards 
issued under the provisions of the LTI are recorded as compen-
sation expense over the relevant service period, being the year 
to which the LTI relates and the vesting period of the shares.

The  Amendment  made  on  December  31,  2018  gave  the 
Board  of  Directors  the  right  to  elect  to  satisfy  the  award 
in cash. The Corporation has determined that this change 
did not create an obligation to satisfy the award in cash and 
therefore the LTI continues to be treated as an equity settled 
share based payment.

Subject to the discretion of the Compensation, Nominating 
and  Corporate  Governance  Committee  of  the  Board  of 
Directors,  one-quarter  of  a  Participant’s  grant  will  vest 
on  the  Determination  Date  (defined  as  the  first  May  15th 
following  the  date  that  the  Directors  of  the  Corporation 
approve the audited consolidated financial statements of the 
Corporation for the prior year). The remaining three-quar-
ters  of  the  Participant’s  grant  will  vest  on  November  30th 
following the second anniversary of the Determination Date.

If  a  change  of  control  occurs,  all  LTI  Shares  held  by  the 
Administrator in respect of unvested grants will vest immedi-
ately. LTI participants are entitled to receive dividends on all 
common  shares  granted  under  the  LTI  whether  vested  or 
unvested. In most circumstances, unvested common shares 
held by the LTI Administrator for a participant will be forfeited 
if the participant resigns or is terminated for cause prior to 
the applicable vesting date, and those common shares will be 
disposed of by the Administrator to K-Bro for no consideration 
and such Common shares shall thereupon be cancelled. If a 
participant is terminated without cause, retires or resigns on 
a basis which constitutes constructive dismissal, the partici-
pant will be entitled to receive his or her unvested common 
shares on the regular vesting schedule under the LTI.

51

2018 ANNUAL REPORTQ) Financial Instruments

i) Accounting Policy After January 1, 2018

The  Corporation  classifies  its  financial  assets  in  the 
following measurement categories:

 · Those to be measured subsequently at fair value (either 
through other comprehensive income or loss, or though 
profit or loss); and

 ·

those to be measured at amortized cost.

The  classification  depends  on  the  Corporation’s  business 
model  for  managing  the  financial  assets  and  contractual 
terms of the cash flows.

At initial recognition, the Corporation measures a financial 
asset at fair value plus, in the case of a financial asset not at 
fair value through profit or loss, transaction costs that are 
directly attributable to the acquisition of the financial asset.

The Corporation’s financial assets consist of cash and cash 
equivalents  and  accounts  receivable,  which  are  measured 
at amortized cost using the effective interest method under 
IFRS  9  and  were  previously  measured  at  amortized  cost 
under IAS 39.

The  Corporation’s  financial  liabilities  consist  of  accounts 
payable  and  accrued  liabilities,  dividends  payable  and 
long-term  debt.  Accounts  payable  and  accrued  liabilities 
and  dividends  payable  are  recognized  initially  at  their  fair 
value and subsequently measured at amortized cost using 
the effective interest method.

Long-term debt and borrowings are initially recognized at 
fair  value,  net  of  transaction  costs  incurred  and  is  subse-
quently  measured  at  amortized  cost.  Long-term  debt  and 
borrowings are removed from the balance sheet when the 
obligation specified in the contract is discharged, cancelled 
or expired.

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognised  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss.

ii) Accounting Policy Up to December 31, 2017

Financial assets and financial liabilities are initially recog-
nized  at  fair  value  and  are  subsequently  accounted  for 
based  on  their  classification  as  described  below.  The 
classification depends on the purpose for which the finan-
cial  instruments  were  acquired  and  their  characteristics. 
Except  in  very  limited  circumstances,  the  classification  is 
not changed subsequent to initial recognition. Transaction 
costs are recognized immediately in income or are capital-
ized, depending upon the nature of the transaction and the 
associated instrument.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss.

Loans, receivables and other liabilities

Loans, receivables and other liabilities are accounted for at 
amortized cost using the effective interest method.

The Corporation has made the following classifications:

CLASSIFICATION 

MEASUREMENT

Financial assets 

Accounts receivable  Loans and receivables  Amortized cost

Financial liabilities 

Accounts payable 
and accrued liabilities 

Other liabilities 

Amortized cost 

Dividends payable 

Other liabilities 

Amortized cost 

Long-term debt 

Other liabilities 

Amortized cost

Financial  assets  and  liabilities  are  offset  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

R) Impairment of Financial Assets

The  Corporation  has  adopted  IFRS  9,  which  expands  on 
the  guidance  and  disclosure  requirements  on  the  impair-
ment  of  loans  and  receivables,  and  credit  risk  disclosure. 
Information about the impairment of financial assets, their 
credit quality and the Corporation’s exposure to credit risk 

52

WE ARE DEPENDABLE. 
 
 
 
can  be  found  in  Note  22(d).  The  Corporation  has  adopted 
the  application  of  the  simplified  approach  to  providing  for 
expected credit losses prescribed by IFRS 9, which permits 
the use of the lifetime expected loss provision for all trade 
receivables.  To  measure  the  expected  credit  losses,  the 
Corporation’s  trade  receivables  have  been  grouped  based 
on  operating  segment,  shared  credit  risk  characteristics 
and  days  past  due.  Accounting  judgment  and  estimate  is 
required in the assessment of the lifetime expected default 
rate  of  each  trade  receivables  grouping.  The  lifetime 
expected  default  rates  are  reviewed  at  least  annually  and 
are updated if expectations change.

At each reporting date, the Corporation assesses whether 
there is objective evidence that a financial asset is impaired. If 
such evidence exists, the Corporation recognizes an impair-
ment  loss  equal  to  the  difference  between  the  amortized 
cost of the loan or receivable and the present value of the 
estimated  future  cash  flows,  discounted  using  the  instru-
ment’s original effective interest rate. The carrying amount 
of the asset is reduced by this amount either directly 

Impairment losses on financial assets carried at amortized 
cost are reversed in subsequent periods if the amount of the 
loss decreases and the decrease can be related objectively 
to an event occurring after the impairment was recognized.

3)  CHANGES IN  

ACCOUNTING POLICIES

assess if an amendment should be accounted for as an 
extinguishment or a modification.

 ·

IFRS 15, Revenue from Contracts with Customers, was 
issued  in  May  2014  by  the  IASB  and  supersedes  IAS 
18,  “Revenue”,  IAS  11  “Construction  Contracts”  and 
other  interpretive  guidance  associated  with  revenue 
recognition.  IFRS  15  establishes  a  single  comprehen-
sive model for entities to use in accounting for revenue 
arising from contracts with customers. IFRS 15 is to be 
applied  using  a  full  retrospective  or  a  modified  retro-
spective  approach  and  is  effective  for  annual  periods 
beginning  on  or  after  January  1,  2018,  with  earlier 
application permitted. The core principle of IFRS 15 is 
that  an  entity  should  recognize  revenue  based  on  the 
transfer  of  promised  goods  or  services  to  customers 
in  an  amount  that  reflects  the  consideration  to  which 
the entity expects to be entitled in exchange for those 
goods  or  services.  Specifically,  IFRS  15  introduces  a 
5-step approach to revenue recognition:

Step 1: Identify the contract(s) with a customer. 

 Step 2:  Identify the performance obligations  

in the contract

Step 3: Determine the transaction price. 

Step 4:  Allocate the transaction price to the perfor-

mance obligations in the contract

The following standards have been applied in preparing the 
Consolidated Financial Statements.

Step 5:  Recognize revenue when (or as) the entity  
satisfies a performance obligation.

 ·

IFRS  9,  Financial  Instruments,  was  issued  in  July 
2014  by  the  IASB  and  supersedes  IAS  39,  “Financial 
Instruments:  Recognition  and  Measurement”.  IFRS  9 
addresses the classification, measurement and recog-
nition of financial assets and financial liabilities. IFRS 9 
retains  but  simplifies  the  mixed  measurement  model 
and establishes three primary measurement categories 
for financial assets: amortized cost, fair value through 
OCI and fair value through P&L. IFRS 9 is to be applied 
retrospectively and is effective for annual periods begin-
ning on or after January 1, 2018, with earlier application 
permitted. The Corporation adopted the requirements 
of  IFRS  9  using  the  retrospective  approach  without 
restating  comparative  information  effective  January 
1, 2018. The adoption of IFRS 9 had no impact on the 
Corporation’s financial position or results of operations. 

No retrospective adjustments were required in relation 
to amendments made to the Corporation’s credit facility 
prior  to  January  1,  2018,  as  the  amendments  were 
considered  to  be  an  extinguishment.  The  Corporation 
considers  both  quantitative  and  qualitative  factors  to 

 · Under  IFRS  15,  an  entity  recognizes  revenue  as  a 
performance obligation is satisfied, i.e. when control of 
the goods or services underlying the particular perfor-
mance  obligation  is  transferred  to  the  customer.  The 
Corporation adopted the requirements of IFRS 15 using 
the modified retrospective approach, effective January 
1,  2018,  for  any  accounting  or  disclosure  changes 
required under this standard. The adoption of IFRS 15 
had no impact on the Corporation’s financial position or 
results of operations.

 ·

IFRS  15  also  requires  disclosure  of  the  aggregation 
of revenue into categories that depict how the nature, 
amount,  timing  and  uncertainty  of  revenue  and  cash 
flows are affected by economic factors. The Corporation 
determined  this  disclosure  was  already  provided 
through the segment disclosure in Note 26.

 · On  June  20,  2016  the  IASB  issued  an  amendment 
to  IFRS  2  “Share  based  Payment”  addressing  three 
classification  and  measurement  issues.  The  amend-
ment clarifies the measurement basis for cashsettled, 

53

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
share based payments and the accounting for modifica-
tions that change an award from cashsettled to equity 
settled. It also introduces an exception to the principles 
in  IFRS  2  that  will  require  an  award  to  be  treated  as 
if  it  was  wholly-equity  settled,  where  an  employer  is 
obliged  to  withhold  an  amount  for  the  employee’s  tax 
obligation  associated  with  a  share  based  payment 
and pay that amount to the tax authority. The amend-
ments  are  effective  for  periods  beginning  on  or  after 
January 1, 2018. The Corporation adopted the amended 
requirements  of  IFRS  2  effective  January  1,  2018,  for 
any  accounting  or  disclosure  changes  required  under 
this  standard.  Adoption  of  the  amendments  did  not 
result in any changes to the presentation or disclosures 
in the financial statements.

4)  NEW STANDARDS &  

INTERPRETATIONS NOT  
YET ADOPTED

The  following  standards  have  been  issued  but  have  not 
yet  been  applied  in  preparing  the  Consolidated  Finan- 
cial Statements.

 ·

IFRS 16, Leases, was issued in January 2016 and applies 
to  annual  reporting  periods  beginning  on  or  after 
January 1, 2019. IFRS 16 establishes principles for the 
recognition, measurement, presentation and disclosure 
of  leases,  with  the  objective  of  ensuring  that  lessees 
and lessors provide relevant information that faithfully 
represents those transactions. IFRS 16 will supersede 
the  current  lease  recognition  guidance  including  IAS 
17  “Leases”  and  the  related  interpretations  when  it 
becomes effective. Under IAS 17, lessees were required 
to make a distinction between a finance lease (on balance 
sheet) and an operating lease (off balance sheet). IFRS 
16  now  requires  lessees  to  recognize  a  lease  liability 
reflecting  future  lease  payments  and  a  ‘right-of-use 
asset’  for  virtually  all  lease  contracts.  The  IASB  has 
included an optional exemption for certain short-term 
leases  and  leases  of  low-value  assets;  however,  this 
exemption can only be applied by lessees. Under IFRS 
16,  a  contract  is,  or  contains,  a  lease  if  the  contract 
conveys  the  right  to  control  the  use  of  an  identified 
asset for a period of time in exchange for consideration. 

The Corporation evaluated the impact the adoption of 
this  standard  will  have  on  its  consolidated  financial 
statements and expects:

 ·

IFRS  16  will  result  in  on-balance  sheet  recognition 
of  most  of  its  leases  that  are  considered  operating 
leases under IAS 17. This will result in the gross-up 

of  the  balance  sheet  through  the  recognition  of  a 
right-of-use  asset  and  a  liability  for  the  present 
value of the future lease payments.

 · This  change  in  policy  is  expected  to  result  in  the 
recognition of right-of-use assets and lease liabili-
ties amounting to approximately $50 million to $55 
million. In addition, the Corporation has $2.9 million 
of liabilities at December 31, 2018 that are recorded 
in  unamortized  leasehold  inducements  that  will  be 
reclassified to lease liability on January 1, 2019.

 · The  Corporation  continues  to  assess  the  impact  of 

adopting IFRS 16 on deferred tax balances.

 · Depreciation expense on the right-of-use asset and 
interest  expense  on  the  lease  liability  will  replace 
the operating lease expense.

 · Cash  flows  from  operating  activities  is  expected 
to  increase  under  IFRS  16  as  lease  payments  for 
substantially all leases will be recorded as financing 
outflows in the statement of cash flows as opposed 
to operating cash flows.

 IFRS  16  will  be  applied  for  2019  using  the  modified 
approach  and  the  Corporation  will  therefore  not  be 
restating  comparative  information.  In  addition,  the 
Corporation has elected to use the following practical 
expedients on adoption of IFRS 16:

 · The  Corporation  has  not  reassessed,  under  IFRS 
16,  contracts  that  were  identified  as  leases  under 
previous accounting standard (IAS 17).

 · The Corporation will use a single discount rate to a 
portfolio  of  leases  with  reasonably  similar  under-
lying characteristics.

 · The Corporation has used hindsight in determining 
the  lease  term  where  the  lease  contracts  contain 
options to extend or terminate the lease.

 · The  Corporation  expects  to  adopt  the  recognition 
exemptions  permitted  for  short-term  leases  (less 
than  twelve  months)  and  leases  for  which  the 
underlying asset has a low value, whereby the lease 
payments associated with these leases will continue 
to  be  expensed  on  a  straight-line  basis  over  the 
lease term.

 In determining the lease term, Management considers 
all  factors  that  may  create  an  economic  incentive  to 
exercise a renewal option or termination option where 
determining the lease term under the new standard.

54

WE ARE DEPENDABLE. 
 
 
Linen in Service

The estimated service lives of linen in service are reviewed 
at least annually and are updated if expectations change as 
a result of physical wear and tear, technical or commercial 
obsolescence and legal or other limits of use.

Segment Identification

When determining its reportable segments, the Corporation 
considers qualitative factors, such as operations that offer 
distinct  products  and  services  and  are  considered  to  be 
significant by the Chief Operating Decision Maker, identified 
as the Chief Executive Officer. Aggregation occurs when the 
operating segments have similar economic characteristics, 
and have similar (a) products and services; (b) geographic 
proximity;  (c)  type  or  class  of  customer  for  their  products 
and services; (d) methods used to distribute their products 
or  provide  their  services;  and  (e)  nature  of  the  regulatory 
environment, if applicable.

Provisions

The Corporation is required to restore the leased premises 
of  its  leased  plants.  A  provision  has  been  recognized  for 
the present value of the estimated expenditure required to 
remove  any  leasehold  improvements  and  installed  equip-
ment.  Refer  to  Note  11  for  more  details  about  estimation 
and judgments for this provision.

Business Combinations

In a business combination the Corporation acquires assets 
and assumes liabilities of an acquired business. Judgment 
is  required  to  determine  the  fair  values  assigned  to  the 
tangible  and  intangible  assets  acquired  and  liabilities 
assumed in the acquisition. Determining fair values involves 
a  variety  of  assumptions,  including  revenue  growth  rates, 
expected  operating  income  and  discount  rates.  During  a 
measurement period, not to exceed one year, adjustments 
of the initial estimates may be required to finalize the fair 
value of assets acquired and liabilities assumed.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods.

5) CRITICAL ACCOUNTING 
ESTIMATES & JUDGMENTS

The preparation of the Corporation’s consolidated financial 
statements, in conformity with IFRS, requires management 
of  the  Corporation  to  make  estimates  and  assumptions 
that affect the reported amount of assets and liabilities and 
disclosures of contingent assets and liabilities at the date 
of  the  financial  statements  and  the  reported  amounts  of 
revenues and expenses during the reported period. Actual 
results could differ from those estimates.

The  estimates  and  associated  assumptions  are  based  on 
historical  experience  and  various  other  factors  that  are 
believed  to  be  reasonable  under  the  circumstances,  the 
results  of  which  form  the  basis  of  making  the  judgments 
about carrying values of assets and liabilities that are not 
readily apparent from other sources. These estimates and 
judgments have been applied in a manner consistent with 
prior periods.

The  following  discusses  the  most  significant  accounting 
judgments  and  estimates  that  the  Corporation  has  made 
in the preparation of the consolidated financial statements:

Impairment of Goodwill and Non-Financial Assets

The  Corporation  reviews  goodwill  at  least  annually  and 
other  non-financial  assets  when  there  is  any  indication 
that the asset might be impaired. The Corporation applies 
judgment in assessing the likelihood of renewal of signifi-
cant contracts included in the intangible assets described 
in Note 9. The Corporation has estimated the fair value of 
CGUs to which goodwill is allocated based on value in use 
using discounted cash flow models that required assump-
tions about future cash flows, margins, and discount rates 
and  the  earnings  multiple  approach  that  utilizes  Board 
approved  budgets  and  implied  multiples.  The  implied 
multiple is calculated by utilizing multiples of comparable 
public companies. Judgment is required in determining the 
appropriate  comparable  companies.  Refer  to  Note  10  for 
more  details  amount  methods  and  assumptions  used  in 
estimated net recoverable.

Recognition of Rebate Liabilities

In  applying  its  accounting  policy  for  volume  rebates,  the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and subjective area of judgment is whether a contract will 
generate  satisfactory  volume  to  achieve  minimum  levels. 
Management  considers  all  appropriate  facts  and  circum-
stances  in  making  this  assessment  including  historical 
experience,  current  volumetric  run-rates,  and  expected 
future events.

55

2018 ANNUAL REPORT6) BUSINESS ACQUISITIONS

Linitek

On October 3, 2018, the Corporation completed the acqui-
sition  of  9306145  Canada  Corp.  operating  as  Linitek  (the 
“Acquisition”), a private laundry and linen services company 
operating in Calgary, Alberta. The Acquisition was completed 
through an asset purchase agreement consisting of existing 
fixed  assets,  contracts  and  employee  base.  The  contracts 
acquired  are  in  the  Alberta  hospitality  sector,  which 
complements the existing business of the Corporation. The 
Acquisition  has  been  accounted  for  using  the  acquisition 
method, as per the criteria in IFRS 3 for identification of a 
business combination, whereby the purchase consideration 
was allocated to the fair values of the net assets acquired.

The Corporation financed the cash portion of the Acquisition 
and transaction costs from existing loan facilities.

The  purchase  price  allocated  to  the  net  assets  acquired, 
based on their estimated fair values, was as follows:

Cash consideration 

Net assets acquired:
Property, plant & equipment  
Lease provision  
Intangible assets  
Goodwill  

2018

4,700

931
(117)
1,186
2,700
4,700

1  For the year ended December 31, 2018, $111 in professional fees associated with the acqui-

sition has been included in Corporate expenses.

Intangible  assets  acquired  are  made  up  of  $1,186  for  the 
customer  contracts  along  with  related  relationships  and 
customer lists. The goodwill is attributable to the workforce, 
and  the  efficiencies  and  synergies  created  between  the 
existing  business  of  the  Corporation  and  the  acquired 
business. Goodwill will be fully deductible for tax purposes.

The acquired business contributed revenues of $469 to the 
Corporation for the period from October 3, 2018 to December 
31, 2018. If the Acquisition had occurred on January 1, 2018, 
consolidated pro-forma revenue the year ended December 
31, 2018 would have been $241,709.

Annualized  net  profitability  of  the  acquired  business  as  if 
the acquisition had taken place at the beginning of the year 
have not been presented for the year ended December 31, 
2018, due to the impracticality for the Corporation to disag-
gregate  the  information  from  the  Corporation’s  existing 
business.  Immediately  following  the  acquisition,  Linitek’s 
business and operations were transitioned into the existing 
business  of  the  Corporation  to  leverage  efficiencies  and 
synergies between the businesses.

Fishers

On November 27, 2017, the Corporation acquired all of the 
outstanding shares of Fishers Topco Limited (”Fishers”), a 
United Kingdom-based laundry and linen services company 
(the “Acquisition”). Fishers’ was a private company limited 
by  shares  and  is  incorporated  in  the  United  Kingdom. 
The  acquired  business  consisted  of  contracts  primarily 
in the hospitality sector in Scotland and the North East of 
England,  which  complements  the  existing  business  of  the 
Corporation. The business acquisition has been accounted 
for  using  the  acquisition  method,  whereby  the  purchase 
consideration  was  allocated  to  the  fair  values  of  the  net 
assets acquired.

The  Corporation  financed  the  cash  portion  of  the  acquisi-
tion,  the  repayment  of  Fishers’  outstanding  debt  facilities 
and  the  payment  of  management  fees  and  transaction 
costs from existing cash resources and existing loan facil-
ities,  including  an  amendment  to  its  existing  revolving 
credit  which  increased  the  available  limit  from  $85,000  to 
$100,000 plus a $25,000 accordion.

In addition, on December 12, 2017 the Corporation entered 
into an agreement to sell common shares, the net proceeds 
from the share offering were used to partially pay down the 
indebtedness  that  was  incurred  under  the  Corporation’s 
amended  revolving  credit  facility  to  initially  fund  the 
Acquisition. For further details regarding the share offering 
refer to Note 17.

56

WE ARE DEPENDABLE. 
  
The  purchase  price  allocated  to  the  net  assets  acquired, 
based on their estimated fair values, was as follows:

2017 in 
Sterling 
 £000’s(1) 

2017 in 
Canadian
£000’s(1)

Cash consideration 

33,910 

57,610

Net assets acquired:
Cash working capital  
Non-cash working capital, net  
Property, plant & equipment  
Leasehold inducements  
Asset retirement obligations  
Intangible assets  
Deferred income tax liabilities  
Goodwill  

492  
4,365  
11,594  
(219)  
(316)  
9,200  
(1,860)  
10,654  
33,910  

836
7,416
19,697
(372)
(537)
15,630
(3,160)
18,100
57,610

1  For the year ended December 31, 2017, $2,831 (in Sterling £1,654) in professional fees asso-

ciated with the acquisition has been included in Corporate expenses.

As  part  of  the  acquired  working  capital,  the  Corporation 
received various accounts receivable which when valued at 
fair value of $8,307 (in Sterling £4,898) were equivalent to 
their exchange amounts.

Intangible  assets  acquired  are  made  up  of  $4,247  (in 
Sterling  £2,500)  for  the  brand,  and  $11,383  (in  Sterling 
£6,700)  for  the  customer  contracts  along  with  related 
relationships  and  customer  lists.  The  goodwill  is  attribut-
able  to  the  workforce,  and  the  efficiencies  and  synergies 
created  between  the  existing  business  of  the  Corporation 
and the acquired business. Goodwill will not be deductible 
for tax purposes. 

The  acquired  business  contributed  revenues  of  $4,728  (in 
Sterling £2,761) and net loss of $2,881 (in Sterling £1,670) 
to  the  group  for  the  period  from  November  27,  2017  to 
December 31, 2017. 

If the acquisition had occurred on January 1, 2017, consol-
idated pro-forma revenue and net profit for the year ended 
December 31, 2017 would have been $223,454 and $8,798 
respectively. These amounts have been calculated using the 
subsidiary’s results and adjusting them for: 

Differences  in  the  accounting  policies  between  the  group 
and  the  subsidiary;  and  the  additional  depreciation  and 
amortization  that  would  have  been  charged  assuming  the 
fair  value  adjustments  to  property,  plant  and  equipment 
and  intangible  assets  had  applied  from  January  1,  2017, 
together with the consequential tax effects.

Pro-forma  net  profit  includes  expenses  which  are  not 
expected  to  be  recurring  as  part  of  normal  operations, 
which  include  transaction  costs  incurred  in  the  sale  of 
Fishers’ for $972 (in Sterling £568), and loss on disposal of 
assets of $1,089 (in Sterling £636).

7) LINEN IN SERVICE

Balance, beginning of year  
Acquisition of business  
Additions  
Amortization charge  
Effect of movement  
in exchange rates  
Balance, end of year  

 2018 

2017

21,456 
- 
31,393  
(26,699)  
221  

11,511
7,234
21,718
(18,998)
(9) 

26,371  

21,456

57

2018 ANNUAL REPORT 
 
 
 
 
8) PROPERTY, PLANT & EQUIPMENT

YEAR ENDED, DEC 31, 2017
Opening net book amount  
Additions(4)  
Acquisition of business(5)  
Disposals  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2017
Cost  
Accumulated depreciation  
Net book amount  

YEAR ENDED, DEC 31, 2018
Opening net book amount  
Additions(4)  
Acquisition of business(6)  
Disposals  
Transfers  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2018
Cost  
Accumulated depreciation  
Net book amount  

Land  Buildings 

Laundry 
Equip(1) 

Office  Delivery  Computer 
Equip 
Equip 
Equip 

Leasehold 
Improvements(2) 

Spare
Parts 

Total

2,454 
-  
1,571  
-  
-  
(2)  
4,023  

17,265 
20  
3,947  
-  
(990)  
(7)  

69,617 
36,599  
14,177  
(36)  
(7,207)  
(21)  
20,235   113,129  

304  
49  
-  
-  
(108)  
-  
245  

250  
17  
-  
-  
(59)  
-  
208  

377  
417  
-  
-  
(423)  
-  
371  

22,428  
13,141  
-  
-  
(2,819)  
-  
32,750  

563  113,258
50,387
144  
19,695
-  
-  
(36)
-   (11,606)
(30)
-  
707   171,668

4,023  
-  
4,023  

160,031  
22,972  
(2,737)  
(46,902)  
20,235   113,129  

759  
(514)  
245  

701  
(493)  
208  

1,695  
(1,324)  
371  

45,163  
(12,413)  
32,750  

707  

36,051
-   (64,383)
707   171,668

4,023  
-  
-  
-  
-  
-  
44  
4,067  

20,235  
152  
-  
-  
(257)  
(1,129)  
108  

113,129  
20,979  
712  
(310)  
-  
(10,654)  
396  
19,109   124,252  

245  
273  
-  
-  
-  
(132)  
1  
387  

208  
77  
138  
(23)  
-  
(76)  
-  
324  

3 71  
979  
81  
-  
-  
(473)  
-  
958  

32,750  
14,318  
-  
-  
257  
(3,407)  
-  

71,668
707  
37,304
526  
931
-  
(333)
-  
-
-  
-   (15,871)
549
-  
43,918   1,233   194,248

4,067  
-  
4,067  

179,727  
22,980  
(3,871)  
(55,475)  
19,109   124,252  

975  
(588)  
387  

872  
(548)  
324  

2,755  
(1,797)  
958  

1,233  

72,288
59,679  
(15,761)  
-   (78,040)
43,918   1,233   194,248

1   Included in laundry equipment are assets under development in the amount of $1,582 (2017 - $23,625). These assets are not available for service and accordingly are not presently being depreciated.

2 Included in leasehold improvements are assets under development in the amount of $0 (2017 - $8,251). These assets are not available for service and accordingly are not presently being depreciated.

3   Total property, plant and equipment additions include amounts in accounts payable of $6,127 (2017 - $5,799).

4   Additions include amounts from the Canadian Division of $34,421 (2017-$50,387) and from the UK Division of $2,883 (2017 - $0).

5   Includes amounts related to property, plant and equipment assets of the acquired business which are included in the reportable segment for the UK division.

6  Includes amounts related to property, plant and equipment assets of the acquired business which are included in the reportable segment for the Canadian division.

58

WE ARE DEPENDABLE. 
 
 
 
9) INTANGIBLE ASSETS

YEAR ENDED, DEC 31, 2017
Opening net book amount  
Acquisition of business (1)  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2017
Cost  
Accumulated amortization  
Net book amount  

YEAR ENDED, DEC 31, 2018
Opening net book amount  
Additions(1)  
Acquisition of business (2)  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2018
Cost  
Accumulated amortization  
Net book amount  

Healthcare 
Relationships 

Hospitality 
Relationships 

Computer 
Software 

Brand 

Total

2,507  
-  
(1,043)  
-  
1,464  

19,200  
(17,736)  
1,464  

1,464  
-  
-  
(481)  
-  
983  

634  
11,383  
(724)  
(18)  
11,275  

19,915  
(8,640)  
11,275  

11,275  
104  
1,186  
(2,523)  
297  
10,339  

19,200  
(18,217)  
983  

21,502  
(11,163)  
10,339  

-  
-  
-  
-  
-  

927  
(927)  
-  

-  
-  
-  
-  
-  
-  

927  
(927)  
-  

-  
4,247  
-  
(7)  
4,240  

4,240  
-  
4,240  

4,240  
-  
-  
-  
120  
4,360  

4,360  
-  
4,360  

3,141
15,630
(1,767)
(25)
16,979

44,282
(27,303)
16,979

16,979
104
1,186
(3,004)
417
15,682

45,989
(30,307)
15,682

1   Includes amounts related to intangible assets of the acquired business which are included in the reportable segment for the UK division.

2 Includes amounts related to intangible assets of the acquired business which are included in the reportable segment for the Canadian division.

59

2018 ANNUAL REPORT 
 
 
10) GOODWILL

The Corporation performed its annual assessment for goodwill impairment for the Canadian division and for the UK division as 
at December 31, 2018 in accordance with its policy described in Note 2(k). Goodwill has been allocated to the following CGUs:

Calgary 
Edmonton  
Vancouver 2  
Victoria  
Vancouver 1  
Montréal  
Québec  
Canadian division  

UK division  
Changes due to movement in exchange rates  
UK division  

Goodwill  

2018 

8,082  
4,346  
3,413  
3,208  
2,630  
823  
654  
23,156  

18,100  
480  
18,580  

41,736  

2017

5,382
4,346
3,413
3,208
2,630
823
654
20,456

18,100
(30)
18,070

38,526

Management  has  adjusted  its  approach  in  testing  goodwill. 
The change in methodology was used to balance the extent of 
testing and analysis required for CGUs where no indication of 
goodwill exists and CGUs where additional analysis is required. 

Key Assumptions Used in 2018 Impairment Test

To  calculate  the  recoverable  amount  for  the  CGUs  manage-
ment uses the higher of the fair value less costs of disposal 
and  value  in  use.  The  recoverable  amount  was  determined 
using either a discounted cash flow approach or an earnings 
multiple  approach.  The  Corporation  references  Board 
approved  budgets  and  cash  flow  forecasts,  trailing  twelve-
month  EBITDA,  implied  multiples  and  appropriate  discount 
rates  in  the  valuation  calculations.  The  implied  multiple  is 
calculated  by  utilizing  the  average  multiples  of  comparable 
public  companies.  For  the  significant  Canadian  CGU’s,  the 
Corporation  used  implied  average  forward  multiples  that 
ranged from 10.0 to 11.4 to calculate the recoverable amounts. 
For  the  UK  division,  the  implied  average  forward  multiples 
ranged from 9.0 to 10.5 to calculate the recoverable amount.

The fair value of calculations are categorized as Level 3 fair 
value based on the unobservable inputs.

Key Assumptions Used in 2017 Impairment Test

Canadian Division

Management performed its assessment for goodwill impair-
ment  on  December  31,  2017,  by  measuring  the  recoverable 
amount based off the value in use by discounting the future 
cash flows generated from continued use. The model calcu-
lated  the  present  value  of  the  estimated  future  earnings  for 
all CGUs in the Canadian division. The Corporation determined 
that the estimated recoverable amounts of the CGUs exceeded 
their carrying amounts by a significant amount. The estimated 
recoverable amounts were determined based on the value in 
use of the CGUs using available cash flow forecasts over a 5 
year period that made maximum use of observable markets 
for  inputs  and  outputs,  including  actual  historical  perfor-
mance.  For  periods  beyond  the  budgeted  period,  cash  flows 
were  extrapolated  using  growth  rates  that  did  not  exceed 
the  long-term  averages  for  the  business.  Key  assumptions 
included a weighted average growth rate of 3% and a pre-tax 
discount  rate  of  10%  to  12%  for  all  CGUs.  The  growth  rates 
represented  management’s  assessment  of  future  industry 
trends and were based on both external and internal sources, 
as well as historical data.

60

WE ARE DEPENDABLE. 
The  recoverable  amount  of  each  CGU  was  in  excess  of  its 
carrying amount. Significant CGUs with an individual carrying 
value greater than 10% of the total consolidated carrying value 
include  Edmonton,  Calgary,  Victoria,  Vancouver  1  and  2.  For 
these CGUs the recoverable amount significantly exceeded the 
carrying amount. Based on sensitivity analysis, no reasonably 
possible change in key assumptions would cause the carrying 
amount of these CGUs to exceed its recoverable amount. 

UK Division

Management performed its assessment for goodwill impair-
ment  on  November  28,  2017,  the  day  immediately  after  the 
acquisition  that  gave  rise  to  the  goodwill  (Note  6).  The  best 
evidence  of  fair  value  is  the  acquisition  price  paid  by  the 
Corporation  which  was  negotiated  between  two  unrelated 
parties  adjusted  for  estimated  disposal  costs  and  any  entity 
specific  considerations.  This  analysis  indicated  the  recover-
able amount was not significantly different from the carrying 
amount of the CGU. The fair value estimate is included in level 
2 of the fair value hierarchy.

11) PROVISIONS

The  Corporation’s  provision  includes  lease  provisions  and 
obligations to restore leased premises of its leased plants. 
A  provision  has  been  recognized  for  the  present  value  of 
the  estimated  expenditure  required  to  settle  the  lease 
provision  and  to  remove  leasehold  improvements  and 
installed equipment. The Corporation estimates the undis-
counted,  inflation  adjusted  cash  flows  required  to  settle 
these obligations at December 31, 2018 to be $3,150 (2017 
– $2,853). Management has estimated the present value of 
this obligation at December 31, 2018 to be $2,645 (2017 – 
$2,393) using an inflation rate of 1.72% (2017 – 1.72%) and 
pre-tax weighted average risk-free interest rate of 1.85% to 
2.13% (2017 – 0.75% to 2.5%) dependent upon length of the 
lease term, which reflects current market assessments of 
the time value of money. These obligations are expected to 
be incurred over an estimated period from 2019 to 2033.

Management estimates the provision based on information 
from previous asset retirement obligations, as well as plant 
specific  factors.  Factors  that  could  impact  the  estimated 
obligation  are  labour  costs,  the  extent  of  removal  work 
required, the number of lease extensions exercised and the 
inflation rate. As at December 31, 2018, if actual costs were 
to differ by 10% from management’s estimate the obligation 
would be an estimated $265 (2017 – $239) higher or lower. 
It is possible the estimated costs could change and changes 
to  these  estimates  could  have  a  significant  effect  on  the 
Corporation’s consolidated financial statements. 

The  Corporation  recorded  the  following  provision  activity 
during the year:

Balance, beginning of year  
Adoption of standard  
Additions  
Acquisition of business  
Accretion expense  
Changes due to movement  
in exchange rates  
Settlement  
Balance, end of year  

 2018 

2017

2,393 
- 
450  
117  
129  
16  

(460)  
2,645  

-
1,302
513
537
42
(1) 

-
2,393

12) LONG-TERM DEBT

At January 1, 2017  
Net proceeds from debt  
Closing balance at December 31, 2017  

At January 1, 2018  
Net proceeds from debt  
Closing balance at December 31, 2018  

Prime Rate Loan(1)

25,800
16,980
42,780

42,780
27,423
70,203

1    Prime rate loan, collateralized by a general security agreement, bears interest at prime plus 
an interest margin dependent on certain financial ratios, with a monthly repayment of interest 
only, maturing on July 31, 2021 (December 31, 2017 – July 31, 2021). The additional interest 
margin can range between 0.0% to 1.25% dependent upon the calculated Debt/EBITDA finan-
cial ratio, with a range between 0 to 3.5x. As at December 31, 2018, the combined interest rate 
was 4.70% (December 31, 2017 – 3.7%).

The  Corporation  has  a  revolving  credit  facility  of  up  to 
$100,000  plus  a  $25,000  accordion  of  which  $71,353  is 
utilized  (including  letters  of  credit  totaling  $1,150)  as  at 
December 31, 2018. Interest payments only are due during 
the term of the facility. 

Drawings under the revolving credit facility are available by 
way  of  Bankers’  Acceptances,  Canadian  prime  rate  loans, 
Libor of UK pounds based loans, letters of credit or standby 
letters  of  guarantee.  Drawings  under  the  revolving  credit 
facility  bear  interest  at  a  floating  rate,  plus  an  applicable 
margin based on certain financial performance ratios.

A general security agreement over all assets, a mortgage 
against all leasehold interests and real property, insurance 
policies  and  an  assignment  of  material  agreements  have 
been pledged as collateral. 

61

2018 ANNUAL REPORT 
 
  
 
The carrying value of borrowings approximate their fair value 
as the debt is based on a floating rate, the interest rate risk has 
not changed, and the impact of discounting is not significant.

The Corporation has incurred no events of default under the 
terms of its credit facility agreement.

13) FINANCE EXPENSE

Interest on long-term debt  
Accretion expense  
Other charges, net  

 2018 

2,793 
129  
393  
3,315  

2017

396
42
695
1,133

14)  UNAMORTIZED LEASE 

INDUCEMENTS

Balance, beginning of year  
Lease inducements received  
Acquisition of business  
Amortization charge  
Effect of movement  
in exchange rates 

Less current portion, included 
in accrued liabilities

 2018 

2017

2,792  
438  
-  
(209)  
9  

3,030  
(176)  

2,854  

2,112
408
370
(98)
-

2,792
(209)  

2,583

15)  INCOME TAXES

A reconciliation of the expected income tax expense to the 
actual income tax expense is as follows:

Current tax:
Current tax (recovery)  
on profits for the year
Total current tax  

Deferred tax:
Origination and reversal  
of temporary differences
Impact of substantively  
enacted rates and other 
Total deferred tax  

 2018 

2017

(984)  

(984)  

2,241  

(35)  

2,206  

2,137 

2,137

1,578 

46 

1,624

62

WE ARE DEPENDABLE. 
  
 
 
 
 
The tax on the Corporation’s earnings differs from the theoretical amount that would arise using the weighted average tax 
rate applicable to earnings of the consolidated entities as follows:

Earnings before income taxes  
Non (deductible)/taxable expenses  
Income subject to tax  

Income tax at statutory rate of 26.9% (2017 - 26.53%)  
Difference between Canadian and foreign tax rates  
Impact of substantively enacted rates and other  
Income tax expense  

The analysis of the deferred tax assets and deferred tax liabilities is as follows:

Deferred tax assets:
Deferred tax asset to be recovered after more than 12 months  
Deferred tax asset to be recovered within 12 months  

Deferred tax liabilities:
Deferred tax liability to be recovered after more than 12 months  
Deferred tax liability to be recovered within 12 months  

Deferred tax liabilities, net  

 2018 

7,391  
(1,189)  
6,202  

1,668  
(61)  
(385)  
1,222  

2017

9,479
4,657
14,136

3,750
1
10
3,761

 2018 

2017

(1,846)  
(484)  
(2,330)  

10,283  
4,176  
14,459  
12,129  

(2,368)
(95)
(2,463)

8,467
3,834
12,301
9,838

The movement of deferred income tax assets and liabilities during the year, without taking into consideration the offsetting 
of balances within the same tax jurisdictions, is as follows:

Deferred tax assets: 

Asset Retirement 
Obligation 

Offering Costs 
and Other 

At January 1, 2017  
Acquisition of business  
Charged (credited) to the statement of earnings 
Charged (credited) to the statement of changes in equity 
Related to movements in exchange rates  

At December 31, 2017  

Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2018  

-  
-  
(500)  
-  
-  

(500)  

(30)  
-  
(530)  

(695)  
(238)  
196  
(1,227)  
1  

(1,963)  

169  
(6)  
(1,800)  

Total

(695)
(238)
(304)
(1,227)
1

(2,463)

139
(6)
(2,330)

63

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deferred tax liabilities: 

At January 1, 2017  
Acquisition of business  
Charged (credited) to the statement of earnings 
Related to movements in exchange rates  

At December 31, 2017  

Acquisition of business  
Charged (credited) to the statement of earnings  
Related to movements in exchange rates  
At December 31, 2018  

16)  CONTINGENCIES  
& COMMITMENTS

A) Contingencies

The  Corporation  has  standby  letters  of  credit  issued  as 
part of normal business operations in the amount of $1,150 
(December 31, 2017 – $1,650) which will remain outstanding 
for an indefinite period of time. 

Grievances for unspecified damages were lodged against the 
Corporation in relation to labour matters. The Corporation 
has disclaimed liability and is defending the actions. It is not 
practical to estimate the potential effect of these grievances 
but legal advice indicates that it is not probable that a signif-
icant liability will arise.

B) Commitments

Operating Leases and Utility Commitments

At  December  31,  2018,  the  Corporation  was  committed 
to  minimum  lease  payments  for  operating  leases  on 
buildings  and  equipment  and  estimated  natural  gas  and 
electricity  commitments  for  the  next  five  calendar  years 
and thereafter are as follows:

Operating lease commitments

2019  
2020  
2021  
2022  
2023  
Subsequent  

9,181
7,373
6,312
5,650
4,729
27,943
61,188

Linen in 
Service 

Property, Plant 
and Equipment 

Intangible Assets 
and Goodwill 

764  
2,657  
(282)  
(1)  

3,138  

17  
(421)  
70  
2,804 

2,999  
32  
800  
1  

3,832  

-  
344  
-  
4,176  

3,218  
708  
1,406  
(1)  

5,331  

-  
2,127  
21  
7,479  

Utility commitments

2019  
2020  
2021  
2022  
2023  
Subsequent  

Total

6,981
3,397
1,924
(1)

12,301

17
2,050
91
14,459

5,860
1,288
1,274
-
-
-
8,422

Linen Purchase Commitments

At  December  31,  2018,  the  Corporation  was  committed 
to  linen  expenditure  obligations  in  the  amount  of  $9,314 
(December  31,  2017  –  $10,232)  to  be  incurred  within  the 
next year.

Property, Plant and Equipment Commitments

At  December  31,  2018,  the  Corporation  was  committed  to 
capital  expenditure  obligations  in  the  amount  of  $1,622 
(December  31,  2017  –  $28,748)  to  be  incurred  within  the 
next year.

64

WE ARE DEPENDABLE. 
 
 
  
  
17) SHARE CAPITAL

A) Authorized

The Corporation is authorized to issue an unlimited number of common shares and such number of shares of one class 
designated as preferred shares which number shall not exceed 1/3 of the common shares issued and outstanding from 
time to time.

B) Issued

Balance, beginning of year 
Common shares issued under LTI  
Common share issuance under equity offering 
Balance, end of year  

 2018 

10,508,502 
51,434 
- 
10,559,936  

2017

8,023,480
42,422
2,442,600
10,508,502

Unvested common shares held in trust for LTI 

 63,346  

54,880

On  April  25,  2017  the  Corporation  closed  a  bought  deal 
offering of 1,518,000 common shares at $38.00/share. The 
net proceeds of the offering after deducting expenses of the 
offering  and  the  underwriter’s  fee  were  $55,000.  The  net 
proceeds of the offering were used to reduce the revolving 
debt  to  nil,  and  to  fund  the  build  out  of  the  Corporation’s 
state-of-the-art facilities in Toronto and Vancouver, and for 
general corporate purposes.

On  December  12,  2017  the  Corporation  closed  a  bought 
deal  offering  of  924,600  common  shares  at  $37.35/share. 
The net proceeds of the offering after deducting expenses 
of the offering and the underwriter’s fee were $32,655. The 
net proceeds of the offering were used to partially pay down 
indebtedness  that  was  incurred  under  K-Bro’s  amended 
$100,000 senior secured revolving credit facility to fund the 
acquisition of Fishers.

18) EARNINGS PER SHARE

A) Basic

Basic earnings per share is calculated by dividing the net earnings attributable to equity holders of the Corporation by the 
weighted average number of ordinary shares in issue during the year.

Net earnings 
Weighted average number of shares outstanding (thousands)  
Net earnings per share, basic  

 2018 

6,169 
10,466 
0.59  

2017

5,718
9,084
0.63

The basic net earnings per share calculation excludes the unvested Common shares held by the LTIP Account.

65

2018 ANNUAL REPORT 
 
B) Diluted

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares to assume conver-
sion of all dilutive potential ordinary shares.

Basic weighted average shares for the year  
Dilutive effect of LTI shares 
Diluted weighted average shares for the year 

Net earnings 
Weighted average number of shares outstanding (thousands) 
Net earnings per share, diluted  

 2018 

10,466,458 
33,556 
 10,500,014  

6,169 
10,500  
0.59  

2017

9,083,693
31,181 
9,114,874

5,718
9,115
0.63

19)  LONG-TERM INCENTIVE PLAN

An account was formed to hold equity grants issued under 
the terms of the LTI on behalf of the participants (the “LTIP 
Account”) and under certain circumstances the Corporation 
may be the beneficiary of forfeited Common shares held by 
the LTIP Account. The Corporation has control over the LTIP 
Account as it is exposed, or has rights, to variable returns 

and has the ability to affect those returns through its power 
over  the  LTIP  Account.  Therefore  the  Corporation  has 
consolidated  the  LTIP  Account.  Compensation  expense  is 
recorded by the Corporation in the period earned. Dividends 
paid by the Corporation with respect to unvested Common 
shares held by the LTIP Account are paid to LTI participants. 
Unvested  Common  shares  held  by  the  LTIP  Account  are 
shown as a reduction of shareholders’ equity.

Balance, beginning of year  
Issued during year  
Vested during year  
Balance, end of year  

 2018 
Unvested 

54,880  
34,802  
(26,336)  
63,346  

Vested 

408,135  
16,633  
26,336  
451,104  

2017 
Unvested 

44,634  
28,544  
(18,298)  
54,880  

Vested

375,958
13,879
18,298
408,135

The cost of the 63,346 (2017 – 54,880) unvested Common shares held by the LTIP Account at December 31, 2018 was nil (2017 - nil).

20) DIVIDENDS TO SHAREHOLDERS

During the years ended December 31, 2018, the Corporation 
declared  total  dividends  to  shareholders  of  $12,651  or 
$1.200 per share (2017 - $11,121 or $1.200 per share).

The Corporation’s policy is to pay dividends to Shareholders 
of  its  available  cash  to  the  maximum  extent  possible 

consistent with good business practice considering require-
ments  for  capital  expenditures,  working  capital,  growth 
capital  and  other  reserves  considered  advisable  by  the 
Directors of the Corporation. All such dividends are discre-
tionary. Dividends are declared payable each month to the 
Shareholders on the last business day of each month and 
are paid by the 15th day of the following month.

66

WE ARE DEPENDABLE. 
 
 
 
21) NET CHANGE IN NON-CASH WORKING CAPITAL ITEMS

Years ended December 31, 

Accounts receivable  
Linen in service  
Prepaid expenses and deposits  
Accounts payable and accrued liabilities(1)  
Income taxes payable / receivable  

 2018 

(3,571)  
(4,695)  
(876)  
(62)  
(2,176)  
(11,380)  

2017

(2,961)
(2,720)
(309)
4,930
(2,862)
(3,922)

1  Accounts payable and accrued liabilities exclude the net change in non-cash amounts related to the acquisition of property, plant and equipment that have been committed to but not yet paid of 

$328 (2017 - $4,078).

22) FINANCIAL INSTRUMENTS

A) Fair Value

The  Corporation’s  financial 
instruments  at  December 
31,  2018  and  2017  consist  of  cash  and  cash  equivalents, 
accounts  receivable,  accounts  payable  and  accrued  liabil-
ities,  dividends  payable  to  shareholders,  and  long  term 
debt.  The  carrying  value  of  accounts  receivable,  accounts 
payable  and  accrued  liabilities,  and  dividends  payable  to 
shareholders approximate fair value due to the immediate 
or short-term maturity of these financial instruments. The 
fair value of the Corporation’s interest-bearing debt approx-
imates  the  respective  carrying  amount  due  to  the  floating 
rate nature of the debt. 

B) Financial Risk Management

The  Corporation’s  activities  are  exposed  to  a  variety  of 
financial risks: price risk, credit risk and liquidity risk. The 
Corporation’s  overall  risk  management  program  focuses 
on  the  unpredictability  of  financial  and  economic  markets 
and  seeks  to  minimize  potential  adverse  effects  on  the 
Corporation’s  financial  performance.  Risk  management  is 
carried  out  by  financial  management  in  conjunction  with 
overall corporate governance.

C) Price Risk

Currency Risk

Foreign currency risk arises from the fluctuations in foreign 
exchange  rates  and  the  degree  of  volatility  of  these  rates 
relative to the Canadian dollar. 

The Corporation’s operations in Canada are not significantly 
exposed to foreign currency risk as all revenues are received 
in Canadian dollars and minimal expenses are incurred in 
foreign currencies. 

The Corporation’s operations in the UK transacts in Sterling 
pounds  £,  with  minimal  revenue  and  expenses  that  are 
incurred  in  other  foreign  currencies.  The  Corporation  is 
sensitive  to  foreign  exchange  risk  arising  from  the  trans-
lation  of  the  financial  statements  of  subsidiaries  with 
a  functional  currency  other  than  the  Canadian  dollar 
impacting other comprehensive income (loss). 

For large capital expenditure commitments denominated in 
a  foreign  currency,  the  Corporation  will  enter  into  foreign 
exchange  forward  contracts 
if  considered  prudent  to 
mitigate this risk. 

Based  on  financial  instrument  balances  as  at  December 
31,  2018,  a  strengthening  or  weakening  of  $0.01  of  the 
Canadian  dollar  to  the  U.S.  dollar  with  all  other  variables 
held constant could have a favorable or unfavorable impact 
of approximately $57, respectively, on net earnings. 

Based on financial instrument balances as at December 31, 
2018, a strengthening or weakening of $0.01 of the Canadian 
dollar to the Sterling pounds £, with all other variables held 
constant could have an unfavorable or favorable impact of 
approximately $22, respectively, on other comprehensive loss.

Interest Rate Risk

The Corporation is subject to interest rate risk as its credit 
facility bears interest at rates that depend on certain finan-
cial  ratios  of  the  Corporation  and  vary  in  accordance  with 
market  interest  rates.  Based  on  the  credit  facility  at  year 
end, the sensitivity to a 100 basis point movement in interest 
rates would result in an impact of $702 to net earnings.

Other Price Risk

The  Corporation’s  exposure  to  other  price  risk  is  limited 
since  there  are  no  significant  financial  instruments  which 
fluctuate as a result of changes in market prices.

67

2018 ANNUAL REPORT 
D) Credit Risk

Accounts Receivable

The  Corporation  has  financial  assets  that  are  subject  to 
the expected credit loss model. The Corporation’s financial 
assets  that  are  exposed  to  credit  risk  consist  of  cash  and 
cash equivalents and accounts receivable. The Corporation, 
in the normal course of business, is exposed to credit risk 
from its customers. 

Management believes that the risks associated with concen-
trations  of  credit  risk  with  respect  to  accounts  receivable 
are limited due to the generally short payment terms, and 
the  nature  of  the  customers,  which  are  primarily  publicly 
funded health care entities. The credit risk associated with 
cash and cash equivalents is minimized by ensuring these 
financial  assets  are  held  with  Canadian  chartered  banks 
and Standard Chartered Bank United Kingdom.

Cash and Cash Equivalents

While  cash  and  cash  equivalents  are  also  subject  to  the 
impairment requirements of IFRS 9, the identified impair-
ment loss was immaterial.

The Corporation applies the IFRS 9 simplified approach to 
measuring  expected  credit  losses  which  uses  a  lifetime 
expected  loss  allowance  for  all  trade  receivables  and 
contract assets. 

To  measure  the  expected  credit  losses,  trade  receivables 
have been grouped based on shared credit risk characteris-
tics and the days past due. The expected loss rates are based 
on the payment profiles of sales over a period of 60 months 
before December 31, 2018 or January 1, 2018 respectively 
and the corresponding historical credit losses experienced 
within this period. The historical loss rates are adjusted to 
reflect current and forward-looking information on macro-
economic  factors  affecting  the  ability  of  the  customers 
to  settle  the  receivables.  The  Corporation  has  identified 
the  GDP  and  the  unemployment  rate  of  the  countries  in 
which  it  provide  services  to  be  the  most  relevant  factors, 
and  accordingly  adjusts  the  historical  loss  rates  based  on 
expected changes in these factors. 

On that basis, the loss allowance as at December 31, 2018 
or January 1, 2018 (on adoption of IFRS 9) was determined 
as follows for trade receivables:

December 31, 2017 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

December 31, 2018 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

 Gross 

Allowance 

22,060 
6,659  
573  
794  
30,086  

-  
-  
-  
368  
368  

 Gross 

Allowance 

24,540  
7,208 
1,139  
754  
33,641  

-  
-  
-  
105  
105  

Net

22,060
6,659
573
426
29,718

Net

24,540
7,208
1,139
649
33,536

68

WE ARE DEPENDABLE. 
 
While the Corporation evaluates a customer’s credit worthiness before credit is extended, provisions for potential credit 
losses are also maintained. The change in allowance for doubtful accounts was as follows:

Balance, beginning of year (calculated under IAS 39)  
Amounts restated under opening retained earnings  

Opening loss allowance at January 1, 2018 (calculated under IFRS 9)  
Adjustment made during the year  
Acquisition of business  
Write-offs  
Effect of movements in exchange rates  
Balance, end of year  

 2018 

2017

368  
-  

368  
(10)  
-  
(262)  
9  
105  

31
-

31
(10)
348
-
(1)
368

Previous Accounting Policy for Impairment of  
Trade Receivables

In the prior year, the impairment of trade receivables was 
assessed  based  on  the  incurred  loss  model.  Individual 
receivables  which  were  known  to  be  uncollectible  were 
written  off  by  reducing  the  carrying  amount  directly.  The 
other receivables were assessed collectively, to determine 
whether there was objective evidence that impairment had 
been incurred but not yet been identified. For these receiv-
ables,  the  estimated  impairment  losses  were  recognized 

in  a  separate  provision  for  impairment.  The  Corporation 
considered that there was evidence of impairment if any of 
the following indicators were present: 

 · significant financial difficulties of the debtor

 · probability  that  the  debtor  will  enter  bankruptcy  or 

financial reorganization, and

 · default  or  delinquency  in  payments  (more  than  60  

days overdue).

E) Liquidity Risk

The Corporation’s accounts payable and dividend payable are due within one year. Payments due under contractual obliga-
tions for the next five years and thereafter are as follows:

Deferred tax liabilities: 

                                             Payments Due by Period
Total 

1–3 Years 

< 1 Year 

Long-term debt  
Operating lease commitments  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

70,203  
61,188  
8,422  
9,314  
1,622  

-  
9,181  
5,860  
9,314  
1,622  

70,203  
13,685  
2,562  
-  
-  

4–5 Years 

> 5 Year

-  
10,379  
-  
-  
-  

-
27,943
-
-
-

The Corporation has a credit facility with a maturity date of 
July 31, 2021 (Note 12). The degree to which the Corporation 
is  leveraged  may  reduce  its  ability  to  obtain  additional 
financing  for  working  capital  and  to  finance  investments 
to maintain and grow the current levels of cash flows from 
operations.  The  Corporation  may  be  unable  to  extend  the 
maturity date of the credit facility.

Management,  to  reduce  liquidity  risk,  has  historically 
renewed  the  terms  of  the  credit  facility  in  advance  of  its 

maturity dates and the Corporation has maintained financial 
ratios that management believes are conservative compared 
to  financial  covenants  applicable  to  the  credit  facility.  A 
significant portion of the available facility remains undrawn.

Management measures liquidity risk through comparisons 
of current financial ratios with financial covenants contained 
in the credit facility.

69

2018 ANNUAL REPORT 
 
23) CAPITAL MANAGEMENT

The  Corporation  views  its  capital  resources  as  the  aggre-
gate of its debt, shareholders’ equity and amounts available 
under its credit facility. In general, the overall capital of the 
Corporation is evaluated and determined in the context of 
its financial objectives and its strategic plan.

The Corporation’s objective in managing capital is to ensure 
sufficient  liquidity  to  pursue  its  growth  and  expansion 
strategy,  while  taking  a  conservative  approach  towards 
financial  leverage  and  management  of  financial  risk.  The 
Corporation’s  capital  is  composed  of  shareholders’  equity 
and  long-term  debt.  The  Corporation’s  primary  uses  of 
capital  are  to  finance  its  growth  strategies  and  capital 
expenditure  programs.  The  Corporation  currently  funds 
these  requirements  from  internally-generated  cash  flows 
and interest bearing debt.

The Corporation pays a dividend which reduces its ability to 
internally finance growth and expansion. However the avail-
ability of the Corporation’s revolving line of credit provides 
sufficient access to capital to allow K-Bro to take advantage 
of acquisition opportunities. The merits of the dividend are 
periodically evaluated by the Board.

The primary measures used by the Corporation to monitor 
its  financial  leverage  are  the  ratios  of  Funded  Debt  to 
EBITDA  (earnings  before  income  taxes,  depreciation  and 
amortization)  and  Fixed  Charge  Coverage.  EBITDA  is  an 
additional  GAAP  measure  as  prescribed  by  IFRS  and  has 
been presented in the manner in which the chief operating 
decision maker assesses performance.

The  Corporation  manages  a  Funded  Debt  to  EBITDA  ratio 
calculated as follows:

Long-term debt, including current portion  
Issued and outstanding letters of credit  
Cash and cash equivalents  
Funded debt  

Net earnings for the trailing twelve months  
Add:
Income tax expense  
Finance expense  
Depreciation of property, plant and equipment  
Amortization of intangible assets  
EBITDA  
Funded debt to EBITDA  

 2018 

70,203  
1,150  
(2,827)  
68,526  

6,169  

1,222  
3,315  
15,871  
3,004  
29,581  
2.32x  

The Corporation manages a Fixed Charge Coverage calculated on a trailing twelve-month basis as follows:

EBITDA 

Finance expense  
Dividends to shareholders  

Fixed charge coverage  

 2018 

29,581  

3,315  
12,651  
15,966  
1.9x  

2017

42,780
1,650
(11,276)
33,154

5,718

3,761
1,133
11,606
1,767
23,985
1.38x

2017

23,985

1,133
11,121
12,254
2.0x

70

WE ARE DEPENDABLE. 
 
  
24)  RELATED PARTY 
TRANSACTIONS

The  Corporation  transacts  with  key 
individuals  from 
management  and  with  the  Board  who  have  authority  and 
responsibility  to  plan,  direct  and  control  the  activities  of 
the  Corporation.  The  nature  of  these  dealings  were  in  the 
form of payments for services rendered in their capacity as 
Directors (retainers and meeting fees, including share-based 
payments)  and  as  employees  of  the  Corporation  (salaries, 
benefits, short-term bonuses and share-based payments).

Key  management  personnel  are  defined  as  the  executive 
officers of the Corporation including the President and Chief 
Executive  Officer,  Senior  Vice-President,  Chief  Financial 
Officer and one employee acting in the capacity of Managing 
Director, UK.

During  2018  and  2017,  remuneration  to  directors  and  key 
management personnel was as follows:

Salaries and retainer fees  
Short-term bonus incentives  
Post-employment benefits  
Share-based payments  

 2018 

1,836 
935  
63  
1,438  
4,272  

2017

1,487
912
45
1,290
3,734

The  Corporation  incurred  expenses  in  the  normal  course 
of  business  for  advisory  consulting  services  provided  by 
a  Director.  The  amounts  charged  are  recorded  at  their 
exchange amounts and are subject to normal trade terms. 
For  the  years  ended  December  31,  2018,  the  Corporation 
incurred such fees totaling $138 (2017 – $138).

25) EXPENSES BY NATURE

Wages and benefits  
Linen  
Utilities  
Delivery  
Materials and supplies  
Occupancy costs  
Repairs and maintenance  
Other expenses  

 2018 

2017

118,347 
26,699  
14,991  
18,197  
10,485  
10,075  
8,215  
2,944  
209,953  

82,184
18,998
10,393
11,358
6,683
6,652
5,627
4,679
146,574

26) SEGMENTED INFORMATION

The  Chief  Executive  Officer  (“CEO”)  is  the  Corporation’s 
chief operating decision-maker. The Chief Executive Officer 
examines the Corporation’s performance and allocation of 
resources both from geographic perspective and service type, 
and has identified two reportable segments of its business:

  1)  Canadian division - provides laundry and linen services 
to the healthcare and hospitality sectors through nine 
operating  divisions  located  in  Vancouver,  Victoria, 
Calgary,  Edmonton,  Regina,  Toronto,  Montréal,  and 
Québec  City.  Management  has  assessed  that  the 
services  offered  and  the  economic  characteristics 
associated with these divisions are similar, and there-
fore  they  have  been  aggregated  into  one  reportable 
segment  which  operates  exclusively  in  Canada.  This 
reportable  segment  is  inclusive  of  the  Corporation’s 
acquisition of Linitek on October 3, 2018.

  2)  UK  division  -  provides  laundry  and  linen  services 
primarily  to  the  hospitality  sector,  with  other  sectors 
including healthcare, manufacturing and pharmaceu-
tical,  through  seven  sites  including  one  distribution 
center, which are located in Cupar, Perth, Newcastle, 
Livingston, Inverness and Coatbridge.

The aggregation assessment requires significant judgment 
by management. Economic indicators used by management 
to assess the economic characteristics are the gross margin 
and the growth rate of each division.

The CEO primarily uses a measure of EBITDA to assess the 
performance of the operating segments. However, the CEO 
also receives information about the segments’ revenue and 
assets on a monthly basis.

Segment Revenue

The Corporation disaggregates revenue from contracts with 
customers  by  geographic  location  and  customer-type  for 
each of our segments, as we believe it best depicts how the 
nature, amount, timing and uncertainty of our revenue and 
cash flows are affected by economic factors.

Sales between segments are carried out at arm’s length and 
are eliminated on consolidation. The revenue from external 
parties is measured in the same manner as in the consoli-
dated statements of earnings & comprehensive income.

In Edmonton, the Corporation is the significant supplier of 
laundry and linen services to the entity which manages all 
major  healthcare  facilities  in  the  region  and  this  contract 
expires on March 31, 2023. In Calgary, the major customer is 
contractually committed to February 28, 2020, in Vancouver 

71

2018 ANNUAL REPORT 
  
 
 
the major customer is contractually committed to March 1, 2027, and in Saskatchewan the major customer is contractually 
committed to June 1, 2025. For the years ended December 31, 2018, from these four major customers the Corporation has 
recorded revenue of $98,850 (2017 – $92,340), representing 41.2% (2017 – 54.1%) of total revenue.

Healthcare  
Hospitality  
Canadian division  

Healthcare  
Hospitality  
UK division  

 2018 

2017

128,933  
50,956  
179,889  

6,379  
53,266  
59,645  

53.8%  
21.3%  
75.1%  

2.7%  
22.2%  
24.9%  

116,948  
48,883  
165,831  

561  
4,167  
4,728  

68.6%
28.7%
97.3%

0.3%
2.4%
2.7%

Total segment revenue  

239,534  

100.0%  

170,559  

100.0%

Segment Net Earnings and EBITDA

Segment net earnings and EBITDA are calculated consistent with the presentation in the financial statements. The net 
earnings and EBITDA is allocated based on the operations of the segment, and where the earnings and costs are generated from.

2018 

Net earnings  
EBITDA  

2017 

Net earnings 
EBITDA  

  Canadian Division 

UK Division 

2,701  
21,370  

3,468  
8,211  

  Canadian Division 

UK Division(1) 

8,599  
26,493  

(2,881)  
(2,508)  

Total

6,169
29,581

Total

5,718
23,985

The Canadian division net earnings includes non-cash employee share based compensation expense of $1,817 (2017 – $1,508).

72

WE ARE DEPENDABLE. 
 
 
 
 
Segment Assets

Segment assets are measured in the same way as in the financial statements. These assets are allocated based on the 
operations of the segment and the physical location of the asset. 

The Corporation’s cash and cash equivalents are not considered to be segment assets, but are managed by the treasury function.

At December 31, 2018 

Total assets  

Other:
Cash and cash equivalents 
Total segment assets  

At December 31, 2017 

Total assets 

Other: 
Cash and cash equivalents 
Intercompany loans 
Total segment assets  

Segment Liabilities

  Canadian Division 

UK Division 

Total

244,768  

77,461  

322,229

- 
244,768  

(2,827) 
74,634  

(2,827)
319,402

  Canadian Division 

UK Division 

Total

225,339  

69,874  

295,213

- 
(10,934) 
214,405 

(11,276) 
10,934 
69,532  

(11,276)
-
283,937

Segment liabilities are measured in the same way as in the financial statements. These liabilities are allocated based on the 
operations of the segment.

The Corporation’s borrowings are not considered to be segment liabilities, but are managed by the treasury function.

  Canadian Division 

UK Division 

Total

111,044  

12,525  

123,569

(70,203) 
40,841  

- 
12,525  

(70,203)
53,366

  Canadian Division 

UK Division 

78,410  

15,216  

Total

93,626

(42,780) 
35,630 

- 
15,216  

(42,780)
50,846

At December 31, 2018 

Total liabilities  

Other:
Long-term debt (note 12) 
Total segment liabilities  

At December 31, 2017 

Total liabilities 

Other: 
Long-term debt (note 12) 
Total segment liabilities  

73

2018 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
27) SUBSEQUENT EVENTS

B) Alberta Healthcare Contract Extension

A) Dividends

The  Corporation’s  Board  of  Directors  declared  an  eligible 
dividend  of  $0.10  per  Common  share  of  the  Corporation 
payable on each of February 15, March 15 and April 15, 2019 
to Shareholders of record on January 31, February 28, and 
March 31, 2019 respectively. 

On  March  1,  2019,  the  Corporation  was  awarded  a  1  year 
extension  to  provide  laundry  and  linen  services  to  Alberta 
Health Services Calgary. The contract extends the existing 
relationship  between  the  Corporation  and  Alberta  Health 
Services Calgary. 

74

WE ARE DEPENDABLE.CORPORATE  
INFORMATION

LOCATIONS - CANADA

CORPORATE OFFICE 
14903 - 137 Ave 
Edmonton, AB  T5V 1R9 
P 780 453 5218 
F 780 455 6676

VICTORIA 

861 Van Isle Way 
Victoria, BC  V9B 5R8 
P 250 474 5699 
F 250 474 5680 
Andrew MacKeen 
General Manager

VANCOUVER 1 

CALGARY 

REGINA 

MONTRÉAL 

#401 - 8340  
Fraser Reach Court,  
Burnaby, BC  V3N 0G2 
P 604 420 2203 
F 604 420 2313 
Kevin McElgunn 
General Manager

VANCOUVER 2 

8035 Enterprise Street 
Burnaby, BC  V5A 1V5 
P 604 681 3291 
F 604 685 1458 
Ryo Utahara 
General Manager

6969 – 55 St SE 
Calgary, AB  T2C 4Y9 
P 403 724 9001 
F 403 720 2959 
Jeff Gannon 
General Manager

730 Dethridge Bay 
Regina, SK  S4N 6H9 
P 306 757 5276 
F 306 757 5280 
Sean Jackson 
General Manager

EDMONTON 

TORONTO 

15223 – 121 A Ave 
Edmonton, AB  T5V 1N1 
P 780 451 3131 
F 780 452 2838 
Trevor Rye 
General Manager

6045 Freemont Blvd 
Mississauga, ON  L5R 4J3 
P 416 233 5555 
F 416 233 4434 
Kevin Stephenson 
General Manager 
Johan Sellarajah 
Operations Manager

599, Rue Simonds  
Sud Granby, QC  J2J 1C1 
P 450 378 3187 
F 450 378 8245

QUÉBEC 

367 Boulevard Des Chutes,  
Québec City, QC  G1E 3G1 
P 418 661 6163 
F 418 661 4000 
Dimitri Hamm 
Directeur Général 
Fabien Poirier 
Directeur Opérations

LOCATIONS - UK

HEAD OFFICE 

PERTH 

RIGGS PLACE 

COATBRIDGE 

3 Riggs Place,  
Cupar, Fife,  KY155JA 
P 01334654033

CUPAR 

Prestonhall Industrial 
Estate, Cupar, Fife,  
KY154RD 
P 01334655220 
David Emslie 
General Manager

Inveralmond Industrial 
Estate, Ruthvenfield 
Avenue, Perth,  PH13UF 
P 01738210106 
Andy Mackay 
General Manager

LIVINGSTON 

2 Gregory Road, Kirkton 
Campus, Livingston, 
EH547DR 
P 01506426816 
Joe White 
General Manager

3 Riggs Place,  
Cupar, Fife,  KY155JA 
P 01334654033 
Joe White 
General Manager

18 Palacraig Street, 
Coatbridge,  ML54RY 
P 01236449010 
John Marshall  
General Manager

NEWCASTLE 

Unit L4, Intersect 19,  
High Flatworth, Tyne 
Tunnel Industrial Estate, 
North Shields, NE297UT 
P 01916053106 
John Wellford  
General Manager

INQUIRIES@K-BROLINEN.COM  |  K-BROLINEN.COM

BOARD OF DIRECTORS

ROSS SMITH, FCPA 

MATTHEW HILLS, MBA 

STEVEN MATYAS, BSc 

LINDA MCCURDY, MBA 

MICHAEL PERCY, PhD 

FCA (Chair) 
Corporate Director

Managing Director 
LLM Capital Partners 

Corporate Director 

President & CEO 
K-Bro Linen Systems Inc.

Professor  
School of Business 
University of Alberta

EXECUTIVE OFFICERS

LINDA MCCURDY, MBA 

SEAN CURTIS  

KRISTIE PLAQUIN, CPA, CA 

President & CEO

Senior VP & COO 
(Edmonton) 

Chief Financial Officer

TRANSFER AGENT  
& REGISTRAR 

AST Trust Company 
Calgary, Alberta

AUDITORS 

Pricewaterhouse- 
Coopers LLP 
Edmonton, Alberta

LEGAL COUNSEL 

Stikeman Elliott 
Toronto, Ontario 
McLennan Ross LLP 
Edmonton, Alberta

PRINCIPAL BANK 

TD Bank 
Edmonton, Alberta

STOCK EXCHANGE LISTING 

TSX: KBL

NOTICE OF ANNUAL & SPECIAL MEETING

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T O RO N TO ,  O N TA R I O   O N   T H U R S D AY,  J U N E  6, 2019  AT  9: 00  A . M .   E DT

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