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K-Bro Linen
Annual Report 2019

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FY2019 Annual Report · K-Bro Linen
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WE ARE
DEPENDABLE.

TABLE OF CONTENTS

   1  PRESIDENT’S MESSAGE

   4  CHAIRMAN’S MESSAGE

   5  OFFICERS & DIRECTORS

   8  FINANCIAL HIGHLIGHTS

   9  MANAGEMENT’S DISCUSSION & ANALYSIS

  35  CONSOLIDATED FINANCIAL STATEMENTS

1

PRESIDENT’S MESSAGE

That  doesn’t  mean  it  will  be  easy,  but  rather  that  we  are 
prepared and well-positioned. We will continue to navigate 
these  rapidly  evolving  issues  and  pursue  growth  oppor-
tunities both during the crisis and after it has receded. In 
the  meantime,  our  thoughts  are  with  people  throughout 
Canada  and  the  UK—and  across  the  world—who  are 
suffering from the health, emotional and financial implica-
tions of the pandemic. 

K-Bro will continue to do as much as we can for all of our 
communities  and  customers,  especially  our  healthcare 
customers,  in  this  time  of  need.  We  will  continue  to  have 
the well-being and safety of all our employees at the center 
of  our  concerns,  taking  action  to  ensure  our  plants  and 
employees remain as safe and healthy as possible.

Thank you for your support and confidence. Together we will 
continue  to  deliver  the  best  possible  services  and  results 
as  we  move  through  this  period  of  crisis,  to  a  better  and 
brighter future for everyone.

Warmly,

LINDA MCCURDY

I  am  writing  to  you  a  quarter  into  2020  with  two 
distinct  messages.  Under  normal  circumstances, 
my  letter  would  be  about  2019  results  and  their 
meaning  for  the  future.  These  are  anything  but 
normal times, with the COVID-19 global pandemic 
and  the  near-shutdown  of  economies  around  the 
world  including  Canada  and  the  UK.  My  report  on 
2019 is tempered by the health and economic crises 
challenging our countries and much of the world.

2019 was a year of significant accomplishments for K-Bro, 
including  record  revenue  and  EBITDA  before  the  adoption 
of IFRS 16 of $252.4 million and $38.7 million, representing 
an  increase  of  5.4%  and  30.8%  compared  with  2018.  We 
realized growth in our key markets and a return to historical 
EBITDA margins for our Canadian operations. We also saw 
a  return  to  positive  total  cash  flow,  enabling  us  to  further 
strengthen  our  balance  sheet  and  provide  even  greater 
flexibility in our capital structure. We entered 2020 well-po-
sitioned for a bright future, with the ability to profitably grow 
in our existing markets and expand into new markets both 
organically and through acquisitions.

The  COVID-19  pandemic  and  resulting  economic  contrac-
tion reached Canada and the UK in March 2020. As of this 
writing,  although  K-Bro’s  healthcare  business  remains 
solid, representing more than 70% of our Canadian revenue 
and more than 55% of our total revenue however we have 
seen  a  recent  decline  in  overall  healthcare  volumes  as 
hospitals take measures to prepare for increased COVID-19 
outbreaks.  It  is  no  surprise  in  light  of  circumstances  that 
our  hospitality  business  has  quickly  fallen,  alongside  the 
industry,  to  historically  low  levels  which  we  expect  will 
impact  our  company’s  results  until  national  economic 
activity begins to turn around.

People ask how K-Bro has had to adapt in order to address 
an unprecedented pandemic of the contagion and lethality 
of COVID-19, with massive impacts in healthcare as well as 
in  hospitality,  where  numerous  people  are  isolating.  The 
reality is that although we have made some modifications 
specific to logistics and shifts in demand, we always handle 
all  materials  as  though  they  are  hazardous.  It  is  just  one 
part  of  the  dependability  for  which  we  are  built,  and  for 
which we have earned the trust of our markets. 

2019 ANNUAL REPORT 
2

WE ARE DEPENDABLE.  3

2019 ANNUAL REPORT4

CHAIRMAN’S MESSAGE

WHILE 2019 WAS A YEAR OF 
ACCOMPLISHMENTS FOR K-BRO, WE  
FACE A RAPIDLY CHANGING ENVIRONMENT 
AS WE MOVE THROUGH 2020.

After  several  years  during  which  we  invested  more  than 
$200  million  in  five  new  facilities  and  two  acquisitions, 
K-Bro turned its attention in 2019 to organic growth and the 
optimization of operations at all of our plants. The results 
included  5.4%  revenue  growth,  30.8%  EBITDA  growth 
before the adoption of IFRS 16 and significant improvement 
in margins at our Canadian facilities. 

Our healthcare business remains solid, while at the same 
time we recognize that the COVID-19 pandemic will signifi-
cantly  impact  our  hospitality  business  in  Canada  and  the 
UK. To our credit, K-Bro entered 2020 with a flexible capital 
structure  and  we  anticipate  we  will  continue  to  pursue 
growth opportunities even during the pandemic and finan-
cial  crisis.  We  expect  to  emerge  with  an  even  stronger 
market position in our businesses.

On  behalf  of  our  Company  and  Board,  thank  you  for  your 
confidence  and  trust  in  supporting  K-Bro.  We  remain 
committed  to  ensuring  the  best  possible  service  for  our 
customers—especially during a time of crisis for our health-
care customers—and to providing the safest and healthiest 
workplace possible.

ROSS SMITH

WE ARE DEPENDABLE.   
5

OFFICERS & DIRECTORS

K-BRO IS THE LARGEST HEALTHCARE & HOSPITALITY 
LAUNDRY & LINEN PROCESSOR IN CANADA, & WITH 
THE ACQUISITION OF FISHERS WE ARE NOW ONE OF 
THE LARGEST IN THE UK & EUROPE. 

We operate 15 facilities and two distribution centers, including nine facilities 
and two distributions centers in Canada, and six facilities and one distribution 
center in the UK (Scotland and the North East of England). 

Our core values remain central to our reputation, and we continue to relent-
lessly  focus  on  providing  industry-leading  quality  and  service.  Our  ability  to 
deliver on commitments to our valued customers remains second to none.

K-Bro provides the vital products and services that help people heal, travel, live, 
and play. We’re helping hospitals and extended care centers care for the young, 
old  and  vulnerable  in  environmentally  responsible  ways.  Our  responsibility 
also extends to ensuring that we have a safe culture at K-Bro. As our society 
becomes more diverse, we integrate our commitment to responsibility into our 
new businesses, employees and the communities in which we live and work.

TREVOR RYE, 

SCOTT INGLIS, 

MICHAEL JONES, 

LUCY RENAUT

JACKIE BELANGER, ANDREW MACKEEN, SEAN JACKSON

2019 ANNUAL REPORT6

KRISTIE PLAQUIN, ROSS SMITH, MICHAEL PERCY

SEAN CURTIS, STEVEN MATYAS, MATTHEW HILLS, RYO UTAHARA

KEVIN MCELGUNN, KEVIN STEPHENSON, JEFF GANNON, DIMITRI HAMM

“ K-BRO’S FOCUS ON INVESTING 
FOR THE LONG TERM HAS 
CREATED A HIGHLY EFFICIENT, 
ENVIRONMENTALLY CONSCIOUS 
& COST-EFFECTIVE NET WORK 
ACROSS CANADA.”

LINDA MCCURDY, President & Chief Executive Officer

WE ARE DEPENDABLE.  7

FINANCIAL HIGHLIGHTS

The  following  unaudited  financial  data  has  been  derived  from  K-Bro’s  consolidated  financial  statements,  which  have 
been  audited  by  PricewaterhouseCoopers  LLP.  The  information  set  forth  below  should  be  read  in  conjunction  with  the 
Management’s Discussion & Analysis, Consolidated Financial Statements and Notes sections of this Annual Report.

REVENUE UP 

EBITDA(1) UP 

EBITDA BEFORE  
IFRS 16(1) UP 

5.4%

60.8%

30.8%

250

200

150

100

50

48

44

40

36

32

28

24

20

48

44

40

36

32

28

24

20

2014

2015

2016 2017

2018

2019

2014

2015

2016 2017

2018

2019

2014

2015

2016 2017

2018

2019

(In millions of Canadian dollars) 
Years ended December 31

(In millions of Canadian dollars) 
Years ended December 31

(In millions of Canadian dollars) 
Years ended December 31

1  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as 
permitted under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net 
earnings without adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

2  The year-end values of each investment shown on the graph are based on share price appreciation plus dividend reinvestment.

2019 ANNUAL REPORT8

Years ended December 31, 

2019 

2018 

2017 

2016 

2015 

2014 

2013

Income Statement Data
Revenue  
EBITDA  
EBITDA (%)  
EBITDA without adoption of IFRS 16[1] 
EBITDA (%) without adoption of IFRS 16[1]  
Net earnings  
Net earnings without adoption of IFRS 16[1]  
Net earnings per share (Diluted)  
Net earnings per Share without 
adoption of IFRS 16 (Diluted)[1]

Balance Sheet Data
Working capital  
Long-term debt  

Other Financial Data
Distributable cash per share  
Payout ratio (%)  
Price to earnings multiple (12 months trailing) 
Price to EBITDA multiple (12 months trailing) 
Return on shareholders’ equity (ROE)(%)  
Total shareholder return, YTD (%)  
Total shareholder return, 5 yrs (%)  
Market capitalization  
Share price:  
  High  
  Low  
  Close  

252,410  
47,573  
18.8  
38,693  
15.3  
10,906  
11,339  
1.03  
1.07  

239,534  
29,581  
12.3  
29,581  
12.3  
6,169  
6,169  
0.59  
0.59  

170,559  
23,985  
14.1  
23,985  
14.1  
5,718  
5,718  
0.63  
0.63  

159,089  
28,236  
17.7  
28,236  
17.7  
11,527  
11,527  
1.44  
1.44  

144,537  
27,140  
18.8  
27,140  
18.8  
12,068  
12,068  
1.52  
1.52  

136,440  
26,241  
19.2  
26,241  
19.2  
12,198  
12,198  
1.72  
1.72  

131,202
23,317
17.8
23,317
17.8
10,336
10,336
1.47
1.47 

31,021  
62,494  

34,825  
70,203  

32,008  
42,780  

13,766  
25,800  

8,670  
2,349  

21,717  
0  

9,434
19,640

2.80  
42.9  
40.8  
9.3  
5.6  
25.7  
8.0  
445,914  

43.16  
32.74  
42.05  

2.36 
51.1 
56.7 
11.9 
3.1 
19.1 
14.5 
431,794 

41.71 
32.00 
33.44 

2.20  
55.5  
65.6  
15.7  
2.8  
0.9  
19.3  
434,211  

2.76  
43.5  
29.3  
11.9  
9.9  
14.9  
66.4  
338,190  

2.69  
44.8  
33.5  
14.9  
10.7  
13.1  
155.0  
406,872  

45.00  
37.39  
41.32  

50.98  
36.69  
42.15  

56.99  
43.00  
50.95  

2.85  
42.0  
26.9  
12.5  
11.1  
19.4  
182.9  
367,023  

47.90  
36.90  
46.11  

2.61
44.2
27.0
12.0
14.5
41.2
235.2
280,976

40.50
28.38
39.60

1   Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as 
permitted under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net 
earnings without adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

($ Thousands of CDN dollars, except percentages and per share data)

WE ARE DEPENDABLE.   
9

MANAGEMENT’S
DISCUSSION & ANALYSIS

  12 

INTRODUCTION

  13   STRATEGY

  28   OUTSTANDING COMMON SHARES

  28   RELATED PARTY TRANSACTION

  14   FOURTH QUARTER OVERVIEW

  28    CRITICAL ACCOUNTING ESTIMATES 

  14   SELECTED ANNUAL FINANCIAL INFORMATION

  29   TERMINOLOGY

  15   SUMMARY OF RESULTS & KEY EVENTS

  31   CHANGES IN ACCOUNTING POLICIES

  17   OUTLOOK

  31   RECENT ACCOUNTING PRONOUNCEMENTS

  17   RESULTS OF OPERATIONS

  33    FINANCIAL INSTRUMENTS 

  25   LIQUIDITY & CAPITAL RESOURCES

  33   CRITICAL RISKS & UNCERTAINTIES

  26    DIVIDENDS 

  34   CONTROLS & PROCEDURES

  27   DISTRIBUTABLE CASH FLOW

2019 ANNUAL REPORT10

WE ARE DEPENDABLE.  11

MANAGEMENT’S DISCUSSION 
& ANALYSIS OF FINANCIAL 
CONDITION & RESULTS  
OF OPERATIONS

The  following  Management’s  Discussion  and  Analysis 
(“MD&A”) is supplemental to, and should be read in conjunc-
tion with, the audited consolidated financial statements of 
K-Bro  Linen  Inc.  (“the  Corporation”)  for  the  years  ended 
December 31, 2019 and 2018 (the “2019 Audited Financial 
Statements”), as well as the unaudited interim condensed 
consolidated  financial  statements  for  the  periods  ended 
March 31, 2019, June 30, 2019 and September 30, 2019. The 
Corporation  and  its  wholly-owned  subsidiaries,  including 
K-Bro  Linen  Systems  Inc.  and  Fishers  Topco  Ltd.,  are 
collectively referred to as “K-Bro” in this MD&A.

Management is responsible for the information contained in 
this MD&A and its consistency with information presented 
to  the  Audit  Committee  and  Board  of  Directors.  All  infor-
mation in this document has been reviewed and approved 
by the Audit Committee and Board of Directors. This review 
was performed by management with information available 
as of March 19, 2020.

In the interest of providing current holders (“Shareholders”) 
of common shares of K-Bro Linen Inc. and potential inves-
tors with information regarding current results and future 
prospects, our public communications often include written 
or  verbal  forward-looking  statements.  Forward-looking 
statements  are  disclosures  regarding  possible  events, 
conditions,  or  results  of  operations  that  are  based  on 
assumptions about future economic conditions and courses 
of action, and include future-oriented financial information.

This  MD&A  contains  forward-looking  information  that 
represents  internal  expectations,  estimates  or  beliefs 
concerning, among other things, future activities or future 
operating results and various components thereof. The use 
of any of the words “anticipate”, “continue”, “expect”, “may”, 
“will”,  “project”,  “should”,  “believe”,  and  similar  expres-
sions suggesting future outcomes or events are intended to 
identify forward-looking information. Statements regarding 
such  forward-looking  information  reflect  management’s 

current  beliefs  and  are  based  on  information  currently 
available to management.

These statements are not guarantees of future performance 
and  are  based  on  management’s  estimates  and  assump-
tions that are subject to risks and uncertainties, which could 
cause  K-Bro’s  actual  performance  and  financial  results  in 
future periods to differ materially from the forward-looking 
information contained in this MD&A. These risks and uncer-
tainties  include,  among  other  things:  (i)  risks  associated 
with  acquisitions,  including  the  possibility  of  undisclosed 
material liabilities; (ii) K-Bro’s competitive environment; (iii) 
utility costs, minimum wage legislation and labour costs; (iv) 
K-Bro’s dependence on long-term contracts with the associ-
ated renewal risk; (v) increased capital expenditure require-
ments; (vi) reliance on key personnel; (vii) changing trends in 
government outsourcing; (viii) changes or proposed changes 
to minimum wage laws in Ontario, British Columbia, Alberta, 
Québec, Saskatchewan and the United Kingdom (the “UK”), 
which could have an adverse effect on expenses in respect 
of  employees  situated  in  those  jurisdictions  and  while  a 
portion of such expenses may be passed on to or be recover-
able from customers, there can be no assurances that that 
will occur; (ix) the availability of future financing; (x) textile 
demand; (xi) the adverse impact of the coronavirus (COVID-
19) pandemic on the Corporation, which is likely to be signifi-
cant, particularly to our hospitality segment; and (xii) foreign 
currency  risk.  Material  factors  or  assumptions  that  were 
applied in drawing a conclusion or making an estimate set 
out in the forward-looking information include: (i) volumes 
and  pricing  assumptions;  (ii)  expected  impact  of  labour 
cost  initiatives;  (iii)  frequency  of  one-time  costs  impacting 
quarterly and annual financial results; (iv) foreign exchange 
rates;  and  (v)  the  level  of  capital  expenditures.  Although 
the  forward-looking  information  contained  in  this  MD&A 
is  based  upon  what  management  believes  are  reasonable 
assumptions, there can be no assurance that actual results 
will  be  consistent  with  these  forward-looking  statements. 
Certain  statements  regarding  forward-looking  information 

2019 ANNUAL REPORT12

included in this MD&A may be considered “financial outlook” 
for purposes of applicable securities laws, and such finan-
cial outlook may not be appropriate for purposes other than 
this  MD&A.  Forward  looking  information  included  in  this 
MD&A  includes  the  expected  annual  healthcare  revenues 
to be generated from the Corporation’s contracts with new 
customers, the anticipated capital costs for the Toronto and 
Vancouver facilities, calculation of costs, including one-time 
costs  impacting  the  quarterly  financial  results,  anticipated 
future  capital  spending  and  statements  with  respect  to 
future expectations on margins and volume growth. 

All forward-looking information in this MD&A is qualified by 
these  cautionary  statements.  Forward-looking  information 
in this MD&A is presented only as of the date made. Except 
as  required  by  law,  K-Bro  does  not  undertake  any  obliga-
tion to publicly revise these forward-looking statements to 
reflect subsequent events or circumstances.

This  MD&A  also  makes  reference  to  certain  measures  in 
this document that do not have any standardized meaning as 
prescribed by IFRS and, therefore, are considered non-GAAP 
measures.  These  measures  may  not  be  comparable  to 
similar  measures  presented  by  other  issuers.  Please  see 
“Terminology” for further discussion.

INTRODUCTION
CORE BUSINESS

The  Corporation  is  the  largest  owner  and  operator  of 
laundry  and  linen  processing  facilities  in  Canada  and  a 
market  leader  for  laundry  and  textile  rental  services  in 
Scotland  and  the  North  East  of  England.  K-Bro  and  its 
wholly owned subsidiaries operate across Canada and the 
United Kingdom (“UK”), providing a range of linen services 
to  healthcare  institutions,  hotels  and  other  commercial 
accounts  that  include  the  processing,  management  and 
distribution of general linen and operating room linen. 

The  Corporation’s  operations  in  Canada  include  nine 
processing  facilities  and  two  distribution  centres  under 
three  distinctive  brands:  K-Bro  Linen  Systems 
Inc., 
Buanderie  HMR,  and  Les  Buanderies  Dextraze.  The 
Corporation  operates  in  ten  Canadian  cities:  Québec  City, 
Montréal,  Toronto,  Regina,  Saskatoon,  Prince  Albert, 
Edmonton, Calgary, Vancouver and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  (“Fishers”),  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is  a  leading  operator  of  laundry  and  linen  processing 
facilities  in  Scotland,  providing  linen  rental,  workwear 
hire  and  cleanroom  garment  services  to  the  hospitality, 

healthcare,  manufacturing  and  pharmaceutical  sectors. 
The  Corporation  operates  six  UK  sites  located  in  Cupar, 
Perth, Newcastle, Livingston and Coatbridge.

INDUSTRY & MARKET

In  Canada,  K-Bro  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical  services  offered  by  K-Bro  include  the  processing, 
management  and  distribution  of  general  and  operating 
room  linens,  including  sheets,  blankets,  towels,  surgical 
gowns and drapes and other linen. Other types of proces-
sors  in  K-Bro’s  industry  include  independent  privately 
owned  facilities  (i.e.  typically  small,  single  facility  compa-
nies),  public  sector  central  laundries  and  public  and 
private  sector  on-premise  laundries  (known  as  “OPLs”). 
Participants  in  other  sectors  of  the  Canadian  laundry  and 
linen services industry, such as uniform rental companies 
(which own and launder uniforms worn by their customers’ 
employees) typically do not offer services that significantly 
overlap with those offered by K-Bro.

In  the  UK,  Fishers  provides  laundry  and  linen  services  to 
healthcare,  hospitality  and  other  commercial  customers. 
Typical services offered by Fishers include the processing, 
management  and  distribution  of  general  linen,  workwear 
and  clean  room  garment  services.  Other  types  of  proces-
sors  in  Fishers  industry  in  the  UK  include  publicly  traded 
companies,  independent  privately  owned  facilities  (i.e., 
typically,  small  single  facility  companies),  public  sector 
central laundries and public and private sector OPLs. 

Our  partnerships  with  healthcare  institutions  and  hospi-
tality  clients  across  Canada  and  the  UK  demonstrate 
K-Bro’s  commitment  to  building  relationships  that  foster 
continuous  improvement,  providing  flexibility  to  adjust  to 
changing circumstances as required and which incorporate 
incentives, penalties and the sharing of risks and rewards 
as circumstances warrant.  

In this competitive industry, K-Bro is distinctive in its ability 
to  deliver  products  and  services  that  provide  value  to  our 
customers.  Management  believes  that  the  healthcare  and 
hospitality sectors of the laundry and linen services industry 
represent a stable base of annual recurring business with 
opportunities for growth as additional healthcare beds and 
funds  are  made  available  to  meet  the  needs  of  an  aging 
demographic.

INDUSTRY CHARACTERISTICS  
& TRENDS

Management  believes  that  the  industry  in  which  K-Bro 
operates has historically exhibited the following character-
istics and trends:

WE ARE DEPENDABLE.  13

 Stable Industry with Moderate Cyclicality – As evidenced by 
the stability in the number of approved hospital beds in 
the healthcare system and hotel rooms in the hospitality 
industry. The potential for step-changes in volumes and 
revenues that align with contractual arrangements exists 
within  this  industry.  Service  relationships  are  generally 
formalized  through  contracts  in  the  healthcare  sector 
that are typically long term (from five to ten years), while 
contracts  in  the  hospitality  sector  usually  range  from 
two  to  five  years.  We  note  that  the  ongoing  coronavirus 
(“COVID-19”)  pandemic  has  introduced  atypical  insta-
bility in the hospitality sector which is inconsistent with 
the  historical  characteristics  of  and  trends  in  K-Bro’s 
industry.  The  continued  spread  of  COVID-19  throughout 
Canada and the UK, at least in the short-term, is expected 
to have a significant negative impact on the Corporation’s 
hospitality  business  (though,  to  date,  we  have  seen  a 
slight increase in our healthcare business).

 Outsourcing  and  Privatization  –  In  Canada,  healthcare 
institutions and regional authorities are facing funding 
pressures  and  must  continually  evaluate  the  alloca-
tion of scarce resources. Consequently, there are often 
advantages to healthcare institutions in outsourcing the 
processing of healthcare linen to private sector laundry 
companies such as K-Bro because of the economies of 
scale and significant management expertise that can be 
provided  on  a  more  comprehensive  and  cost-effective 
basis than customers can achieve in operating their own 
laundry facilities.

 Fragmentation  –  Most  cities  have  at  least  one  and 
sometimes several private sector competitors operating 
in the healthcare and hospitality sectors of the laundry 
and  linen  services  industry.  Management  believes  that 
the presence of these operators provides consolidation 
opportunities  for  larger  industry  participants  with  the 
financial means to complete acquisitions. 

CUSTOMERS & PRODUCT MIX

K-Bro’s  Canadian  customers  include  some  of  the  largest 
healthcare institutions and hospitality providers in Canada. 
In  the  UK,  Fishers  customers  include  some  of  the  largest 
hotel  chains  operating  in  Scotland.  Healthcare  customers 
include  acute  care  hospitals  and  long-term  care  facilities, 
primarily in Canada. Most of K-Bro’s hospitality customers 
(typically  greater  than  250  rooms)  have  historically  gener-
ated between 0.5 million and 3 million pounds of linen per 
year. Most healthcare customers have historically generated 
between 0.5 million pounds of linen per year for a hospital 
and up to approximately 40 million pounds of linen per year 
for a Canadian healthcare region. We note that the ongoing 
coronavirus (“COVID-19”) pandemic has introduced atypical 

instability  in  the  hospitality  sector  which  is  inconsistent 
with  such  historical  linen  generation  trends.  As  COVID-19 
continues  to  spread  throughout  Canada  and  the  UK,  at 
least in the short term, we expect significant reductions in 
linen volume generation by our customers in the hospitality 
segment,  primarily  as  a  result  of  decreased  willingness 
and ability of the general population to travel to and within 
Canada and the UK during the course of the pandemic.

STRATEGY

K-Bro maintains the following three-part strategic focus: 

 Secure  and  Maintain  Long-Term  Contracts  with  Large 
Healthcare  and  Hospitality  Customers  –  K-Bro’s  core 
service is providing high quality laundry and linen services 
at competitive prices to large healthcare and hospitality 
customers under long-term contracts. K-Bro’s contracts 
in  the  healthcare  sector  typically  range  from  five  to 
ten  years  in  length.  Contracts  in  the  hospitality  sector 
typically range from two to five years. 

 Extend Core Services To New Markets – Management has 
demonstrated  its  ability  to  successfully  expand  K-Bro’s 
business  into  new  markets  from  its  established  bases. 
Since  2005,  K-Bro  has  entered  four  new  geographic 
markets across Canada, and in late 2017 entered into the 
UK  market.  These  new  markets  have  contributed  signifi-
cantly  to  K-Bro’s  growth.  Management  believes  that  new 
outsourcing opportunities will continue to arise in the near 
to  medium-term  and  that  K-Bro  is  well-positioned  for 
continued growth, particularly as healthcare and hospitality 
institutions continue to increase their focus on core services 
and confront pressures for capital and cost savings.

 Management may in the future expand its core services 
to new markets either through acquisitions or by estab-
lishing new facilities. Its choice of areas for expansion will 
depend  on  the  availability  of  suitable  acquisition  candi-
dates,  the  volume  of  healthcare  and  hospitality  linen  to 
be processed and the policies of applicable governments.

 Introduce Related Services – In addition to focusing on its 
core services, the Corporation also attempts to capitalize 
on  attractive  business  opportunities  by 
introducing 
closely-related  services  that  enable  it  to  provide  more 
complete solutions to K-Bro’s healthcare and hospitality 
customers. These related service offerings include K-Bro 
Operating  Room  (“KOR”)  services  and  on-site  services. 
K-Bro performs the sterilization of operating room linen 
packs for six major hospitals in Toronto.

2019 ANNUAL REPORT 
 
 
 
 
 
 
14

FOURTH QUARTER 
OVERVIEW

Revenue  increased  in  the  fourth  quarter  of  2019  to  $62.9 
million or by 5.8% compared to 2018. This increase was due to 
volume from the acquisition of an Aberdeen laundry, organic 
growth at existing customers, and new customers secured in 
existing  markets.  Net  earnings  for  the  fourth  quarter  were 
$2.2  million  or  $0.21  per  share  (basic).  Cash  generated  by 
operating  activities  for  the  quarter  was  $11.6  million  and 
distributable  cash  flow  was  $7.0  million  compared  to  $7.8 
million  and  $5.8  million  respectively  for  the  comparative 
quarters in the previous fiscal year. 

EBITDA (see Terminology) increased in the fourth quarter to 
$11.1 million from $6.6 million in 2018, which is an increase of 
67.7%. On a consolidated basis, the EBITDA margin increased 
from  11.1%  in  2018  to  17.7%  in  2019.  For  the  Canadian 

division, the EBITDA margin increased to 19.0% from 10.7% 
for the comparative quarter of 2019, which primarily relates 
to the operating efficiencies gained in the Canadian division 
in  the  quarter  and  the  adoption  of  IFRS  16  Leases.  For  the 
UK  division,  the  EBITDA  margin  increased  to  14.0%  from 
12.4%  for  the  comparative  quarter  of  2019,  which  primarily 
relates  to  the  adoption  of  IFRS  16  Leases,  offset  by  higher 
commodity costs in the UK related to timing of contracts and 
market conditions, and higher corporate costs. On a consol-
idated basis, the adoption of the IFRS 16 Leases resulted in 
an increase to EBITDA of $2.0 million and accounts for 3.2% 
of the change in EBITDA margin for the three months ended 
December  31,  2019.  The  remainder  of  the  increase  is  due 
to  the  flow  through  of  revenue  growth  as  discussed  above, 
efficiencies  gained  as  a  result  of  the  capital  expenditures 
made  in  our  new  facilities  and  the  associated  operational 
efficiencies, offset by rising minimum wage rates in advance 
of future revenue price escalators, and tight labour markets in 
both British Columbia and Québec.

SELECTED ANNUAL FINANCIAL INFORMATION

($ Thousands of CDN dollars, except 
percentages and per share amounts) 

Canadian 
Division 
2019 

UK 
Division 
2019 

Revenue  
EBITDA  
EBITDA without adoption of IFRS 16  
Net earnings  
Net earnings without  
adoption of IFRS 16 

186,624 
35,843  
30,052  
7,787 
7,997 

65,786 
11,730  
8,641  
3,119 
3,342  

Canadian 
Division 
2018 

UK
Division
2018 

2018 

2017(1)

179,889 
21,370  
21,370  
2,701 
2,701  

59,645 
8,211 
8,211 
3,468 
3,468 

239,534 
29,581 
29,581 
6,169 
6,169 

170,559
23,985
23,985
5,718
5,718 

2019(2) 

252,410 
47,573  
38,693  
10,906 
11,339 

Net earnings per share:
Basic  
Diluted  

0.741 
0.737 

0.297 
0.295 

1.038 
1.032 

0.258 
0.257 

0.331 
0.330 

0.589 
0.588 

0.629
0.627

Net earnings without adoption  
of IFRS 16 per share:
Basic  
Diluted  

0.761 
0.756  

0.318 
0.316  

Total assets  
Long-term debt  

Weighted average number of shares outstanding:
Basic  
Diluted  

1.079 
1.072  

352,059  
62,494  

10,508,080  
10,571,347 

0.258 
0.257  

0.331 
0.330  

0.589 
0.588 

0.629
0.627 

322,229  
70,203  

295,213
42,780

  10,466,458  
  10,500,014  

9,083,693
9,114,874

1  Prior to the acquisition of Fishers on November 27, 2017, K-Bro was reporting and operating as a single Canadian division.

2   Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 
under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net earnings without adoption 
of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

WE ARE DEPENDABLE.   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15

SUMMARY OF 2019 RESULTS,   
KEY EVENTS & OUTLOOK
FINANCIAL GROWTH

Net  earnings  were  $10.9  million  or  $1.04  per  Common 
Share  (basic).  Cash  flow  from  operating  activities  was 
$43.9 million and distributable cash flow was $29.6 million. 
Revenue  increased  in  fiscal  2019  to  $252.4  million  or  by 
5.4%  compared  to  2018.  This  increase  was  due  to  volume 
from the acquisition of Linitek, acquisition of an Aberdeen 
laundry,  organic  growth  at  existing  customers,  and  new 
customers secured in existing markets. 

EBITDA (see Terminology) increased in 2019 to $47.6 million 
or by 60.8% compared to $29.6 million in 2018. On a consoli-
dated basis, EBITDA margin increased from 12.3% in 2018 to 
18.8% in 2019. For the Canadian division, the EBITDA margin 
increased to 19.2% in 2019 from 11.9% in 2018. For the UK 
division, the EBITDA margin increased to 17.8% in 2019 from 
13.8% in 2018. The changes in EBITDA and EBITDA margin 
relates primarily to the operating efficiencies gained in the 
Canadian division, as well as changes in accounting policies 
and  the  adoption  of  IFRS  16  Leases.  The  adoption  of  the 
IFRS 16 Leases in 2019 resulted in an increase to EBITDA of 
$8.9 million and accounts for 3.5% of the change in EBITDA 
margin.  The  remainder  of  the  increase  is  due  to  the  flow 
through of revenue growth as discussed above, efficiencies 
gained as a result of the capital expenditures made in our 
new  facilities  and  the  associated  operational  efficiencies, 
offset  by  rising  minimum  wage  rates  in  advance  of  future 
revenue price escalators, and tight labour markets in both 
British Columbia and Québec.

NEAR-TERM & LONG-TERM GROWTH & MARGIN IMPACT

Management  has  completed  its  strategy  in  its  Toronto 
and Vancouver markets that it believes will position K-Bro 
for  accelerated  growth  in  its  healthcare  and  hospitality 
businesses.  The  strategy  included  capital  investments 
to  build  large,  efficient,  state-of-the-art  facilities  with 
meaningful additional capacity in Toronto and Vancouver. In 
addition, K-Bro has made investments to upgrade one of its 
existing Vancouver plants to create a more efficient facility 
with meaningful additional capacity.

The construction and/or upgrade of three of our large facil-
ities enables us to bid on a significant amount of additional 
business, but created margin pressure through 2017, 2018 
and  Q1  2019  as  K-Bro  incurred  significant  one-time  and 
transition  costs  associated  with  these  large  investments. 
Management  believes  that  the  one-time  and  transition 
costs incurred will position K-Bro to achieve more growth 
and  a  lower  cost  structure  into  the  future  and  that  K-Bro 

will ultimately return to normalized margins upon resolu-
tion  of  the  coronavirus  (“COVID-19”)  pandemic,  as  more 
specifically discussed below.

As  disclosed  above,  the  continued  spread  of  COVID-19 
throughout Canada and the UK, at least in the short-term, 
is  expected  to  have  a  significant  negative  impact  on  the 
amount  of  volume  processed  by  the  Corporation’s  hospi-
tality segment. Management believes that, depending on the 
duration of the pandemic, the Corporation’s capital invest-
ments in Vancouver and Toronto could position us to profit-
ably  grow  our  business  as,  for  example,  hotel  occupancy 
rates rebound upon resolution of the public health crisis.

Key events in our markets are summarized below..

VANCOUVER FACILITY DEVELOPMENT

K-Bro has now completed the development of a new state-
of-the-art facility located in Burnaby, BC and has incurred 
all of the capital costs related to this facility. The new facility 
has enabled K-Bro to expand current capacity, to accommo-
date additional awarded volume, and to provide the oppor-
tunity to consolidate the healthcare volume from its existing 
two Vancouver-area facilities. 

In  addition  to  investing  in  this  new  facility,  K-Bro  has 
upgraded  and  replaced  equipment  at  one  of  its  existing 
Vancouver-area  facilities,  which  is  being  used  to  process 
the  consolidated  hospitality  volume.  During  the  third 
quarter of 2018, K-Bro completed the decommissioning of 
the  third  Vancouver-area  facility,  with  related  assets  and 
volume  transitioned  to  the  existing  upgraded  Vancouver 
K-Bro facility.

BUSINESS ACQUISITION

On  October  3,  2018,  the  Corporation  announced  that  it 
successfully  completed  the  previously  announced  $4.7 
million  acquisition  (the  “Acquisition”)  of  Linitek,  a  private 
laundry  and  linen  services  company  operating  in  Calgary, 
Alberta.  The  Acquisition  is  accounted  for  using  the  acqui-
sition  method,  whereby  the  purchase  consideration  is 
allocated to the net assets acquired. 

NATIONAL CONTRACT AWARD

Effective January 1, 2019, K-Bro replaced its existing agree-
ment  with  Avendra  Canada,  Inc.  (“Avendra”)  with  a  new 
five-year  agreement  pursuant  to  which  K-Bro  became  an 
Avendra-approved  provider  of    laundry  and  linen  services 
in  K-Bro’s  markets 
across  Canada,  with  exclusivity 

2019 ANNUAL REPORT16

commencing  at  various  stages  throughout  the  term. 
Avendra is North America’s leading hospitality procurement 
and supply chain service provider.  While K-Bro has existing 
contracts with and services the customers initially covered 
by the agreement, the new arrangement with Avendra will 
strengthen  its  relationships  with  these  customers  and 
secure K-Bro’s position with them, as well as open up new 
opportunities in the hospitality segment. 

REVOLVING CREDIT FACILITY

During  2019  K-Bro  completed  amendments  to  its  existing 
$100  million  revolving  credit  facility,  which  extended  the 
agreement  to  July  31,  2022  and  made  changes  to  the 
definitions within the agreement to clarify that all financial 
covenants would be tested on a pre-IFRS 16 Leases basis. 

UK ACQUISITION

On July 19, 2019, the Corporation signed a share purchase 
agreement  to  acquire  all  the  assets  of  a  Scotland-
incorporated  private  laundry  and  linen  services  company 
operating in Aberdeen. This acquisition closed in September 
2019 for a total consideration of £775k plus a working capital 
adjustment.  For  accounting  purposes,  the  transaction 
has been treated as an asset acquisition, whereby the net 
working capital was recorded at closing, and the customer 
contracts  acquired  have  been  recorded  as  an  intangible 
asset  for  £883k  representing  the  total  purchase  price  of 
£775k and associated transaction costs of £88k.

CAPITAL INVESTMENT PLAN

For  fiscal  2020,  K-Bro  had  previously  anticipated  capital 
spending to be approximately $5.0 million on a consolidated 
basis. However, in light of the current public health crisis, 
management is considering whether to significantly lower 
the Corporation’s planned capital spending for fiscal 2020 in 
order to mitigate the expected significant negative impacts 
of  the  COVID-19  pandemic  on  the  Corporation’s  results 
of  operations.  This  guidance  includes  both  strategic  and 
maintenance capital requirements to support existing base 
business in both Canada and the UK.

ALBERTA CONTRACT AWARD

On March 1, 2020, the Corporation was awarded a one-year 
extension  to  provide  laundry  and  linen  services  to  Alberta 
Health Services Calgary. The contract extends the existing 
relationship  between  the  Corporation  and  Alberta  Health 
Services Calgary.

LOSS OF WHITBREAD GROUP CONTRACT

Subsequent  to  the  2019  fiscal  year,  the  Corporation  was 
unsuccessful  in  renewing  its  UK-based  contract  with  the 

Whitbread Group.  The associated volume will be phased out 
of the relevant plant over the first two quarters of 2020.  For 
the year ended December 31, 2019, this contract accounted 
for approximately 14% of Fishers’ overall revenue.

CORONAVIRUS (“COVID-19”) PANDEMIC

The ongoing COVID-19 pandemic has caused world govern-
ments to institute travel restrictions both in and out of and 
within Canada and the UK, which has had, and is expected 
to  continue  to  have,  a  significant  adverse  impact  on  the 
Corporation’s hospitality business, the duration of which we 
are unable to predict with any degree of accuracy. In recent 
weeks, we have seen significantly reduced hotel occupancy 
rates compared to historical levels. More recently, demand 
for  both  business  and  leisure  airline  travel  has  declined 
significantly on a global basis, and airlines are responding by 
cancelling  international  and  domestic  flights.  Accordingly, 
hospitality  volume  in  all  of  our  Canadian  and  UK  markets 
have slowed to historically low levels. To date, we have seen 
a slight increase in our healthcare business as the result of 
increased demand for certain products caused by COVID-19. 

We  have  adjusted  operations  at  many  of  our  plants  that 
have  experienced  significant  declines  in  hospitality  volume, 
including by reducing the size of the workforce. We anticipate 
implementing further adjustments as circumstances develop.

Management  believes  that  liquidity  remains  strong,  with 
cash  flow  generation  and  access  to  significant  undrawn 
credit line capacity being sufficient throughout 2020. 

The  extent  of  such  negative  effects  on  our  hospitality 
business  and  our  financial  and  operational  performance 
will depend on future developments, including the duration, 
spread  and  severity  of  the  outbreak,  the  duration  and 
geographic scope of related travel advisories and restric-
tions and the extent of the impact of COVID-19 on overall 
demand for personal and business travel, all of which are 
highly uncertain and cannot be predicted with any degree 
of  accuracy.  If  hotels  continue  to  experience  significantly 
reduced occupancy rates for an extended period, our 2020 
consolidated  results  of  operations  will  be  significantly 
impacted.  The  extent  to  which  the  outbreak  affects  our 
earnings  will  depend  in  part  on  our  ability  to  implement 
various measures intended to reduce expenses, including 
consolidating production capacity and laying off additional 
workers. Earnings in the hospitality segment will continue 
to  be  particularly  affected  if  we  continue  to  experience 
further  reductions  in  travel.  Additionally,  our  suppliers  or 
other  third  parties  we  rely  upon  may  experience  delays 
or  shortages,  which  could  have  an  adverse  effect  on  our 
business prospects and results of operations.

WE ARE DEPENDABLE.  17

OUTLOOK

While COVID-19 will have a significant negative impact on our hospitality revenue, management believes the prospects for 
the Corporation’s healthcare business remains strong in the medium- to long-term. In addition, management believes that 
the financial flexibility provided by our strong balance sheet will enable us to operate without disruption to our business 
model while maintaining our ability to service the healthcare and hospitality sectors in our Canadian and UK markets. For 
further information about the impact of COVID-19 on our business, see the “Summary of 2019 Results, Key Events and 
Outlook – Coronavirus (“COVID-19”) Pandemic”.

RESULTS OF OPERATIONS
KEY PERFORMANCE DRIVERS

K-Bro’s key performance drivers focus on growth, profitability, stability and cost containment in order to maintain dividends 
and maximize Shareholder value in the long term. The following outlines our results on a period-to-period comparative 
basis in each of these areas:

($ Thousands of CDN dollars, except 
percentages and per share amounts) 
Category 

Indicator 

Canadian 
Division 
Q4 2019 

UK 
Division 
Q4 2019 

(3) 
Q4 2019 

Canadian 
Division 
Q4 2018 

UK
Division
Q4 2018 

Growth  

Profitability  

EBITDA(1)  
EBITDA without adoption of IFRS 16  
Revenue  
Distributable cash flow (4)  

80.6%  
50.5%  
2.1%  

8,737  
EBITDA(1)  
19.0%  
EBITDA margin  
7,283  
EBITDA without adoption of IFRS 16  
EBITDA without adoption of IFRS 16 margin   15.8%  
1,760  
Net earnings  
1,835  
Net earnings without  
adoption of IFRS 16  

32.8%  
2.9%  
17.5%  

2,365  
14.0%  
1,833  
10.9%  
435  
573  

Stability  

Debt to total capital(2)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Expenses included in EBITDA  

40.5%  
5.4%  
81.0%  

35.8%  
8.9%  
86.0%  

($ Thousands of CDN dollars, except percentages and per share data)

67.7%  
37.7%  
5.8%  
21.2%  

11,102 
17.7%  
9,116  
14.5%  
2,195  
2,408  

24.7%  
36,356  
5,301  
45.2%  
0.300  

39.3%  
6.3%  
82.3%  

-30.5%  
-30.5%  
5.3%  

171.0% 
171.0% 
204.0% 

4,838  
10.7%  
4,838  
10.7%  
32  
32  

1,781  
12.4%  
1,781  
12.4%  
1,020  
1,020  

43.3%  
6.6%  
89.3%  

36.3%  
7.9%  
87.6%  

Q4 2018

48.6%
48.6%
25.1%
109.7%

6,619
11.1%
6,619
11.1%
1,052
1,052 

26.4%
28,647
2,827
54.5%
0.300

41.6%
6.9%
88.9%

2019 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18

($ Thousands of CDN dollars, except 
percentages and per share amounts) 
Category 

Indicator 

Canadian 
Division 
YTD 2019 

UK 
Division 
YTD 2019 

(3) 
YTD 2019 

Canadian 
Division 
YTD 2018 

UK
Division
YTD 2018 

YTD 2018

Growth  

Profitability  

67.7%  
EBITDA(1)  
EBITDA without adoption of IFRS 16   40.6%  
3.7%  
Revenue  
Distributable cash flow (4)  

35,843 
EBITDA(1)  
19.2%  
EBITDA margin  
EBITDA without adoption of IFRS 16   30,052  
EBITDA without adoption of IFRS 16 margin   16.1%  
7,787  
Net earnings  
7,997  
Net earnings without 
adoption of IFRS 16 margin 

42.9%  
5.2%  
10.3%  

11,730  
17.8%  
8,641  
13.1%  
3,119  
3,342  

Stability  

Debt to total capital(2)  
Unutilized line of credit  
Cash on hand  
Payout ratio  
Dividends declared per share  

Cost containment   Wages and benefits  

Utilities  
Expenses included in EBITDA  

40.9%  
5.7%  
80.8%  

35.4%  
8.9%  
82.2%  

60.8%  
30.8%  
5.4%  
19.6%  

47,573  
18.8%  
38,693  
15.3%  
10,906  
11,339  

24.7%  
36,356  
5,301  
42.9%  
1.200  

39.4%  
6.5%  
81.2%  

-19.3%  
-19.3%  
8.5%  

-427.4% 
-427.4% 
1161.5% 

21,370  
11.9%  
21,370  
11.9%  
2,701  
2,701  

8,211  
13.8%  
8,211  
13.8%  
3,468  
3,468  

43.7%  
5.9%  
88.1%  

36.0%  
7.2%  
86.2%  

23.3%
23.3%
40.4%
23.5%

29,581
12.3%
29,581
12.3%
6,169
6,169 

26.4%
28,647
2,827
51.1%
1.200

41.7%
6.3%
87.7%

1    EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2 D ebt to total capital is defined as total debt divided by total capital. See Terminology.

3  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 
under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net earnings without 
adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

4   Effective January 1, 2019, distributable cash flow includes the addition of principal elements of lease payments. This accounts for the change in accounting policies and the adoption of IFRS 

16, where now the principal elements of lease payments flow through financing outflows opposed to operating cash flows.

($ Thousands of CDN dollars, except percentages and per share data)

WE ARE DEPENDABLE.   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
19

FINANCIAL IMPACT OF THE ADOPTION OF NEW ACCOUNTING STANDARDS

As  discussed  in  Note  3  –  Changes  in  accounting  policies  to  the  2019  Audited  Financial  Statements,  the  Corporation  has 
adopted IFRS 16 retrospectively from January 1, 2019, but has not restated comparatives for the 2018 reporting period, as 
permitted under the specific transitional provisions set out in IFRS 16.

The tables below provide a reconciliation of actual Q4 2019 financial results compared with what would have occurred had 
we not adopted this new accounting policy.

EBITDA without adoption of IFRS 16 Leases

3 Months Ended December 31, 
($ Thousands of CDN dollars) 

Segment EBITDA 
2019 

Adjustments on 
Adoption of IFRS 16 
2019 

EBITDA Without 
Adoption of IFRS 16
2019  

Canadian Division  
UK Division  

8,737  
2,365  
11,102  

(1,454)  
(532)  
(1,986)  

7,283 
1,833  
9,116  

Years Ended December 31, 
($ Thousands of CDN dollars) 

Segment EBITDA 
2019 

Adjustments on 
Adoption of IFRS 16 
2019 

EBITDA Without 
Adoption of IFRS 16
2019  

Canadian Division  
UK Division  

35,843  
11,730  
47,573  

(5,791)  
(3,089)  
(8,880)  

30,052 
8,641  
38,693  

Net earnings without adoption of IFRS 16 Leases

3 Months Ended December 31, 
($ Thousands of CDN dollars) 

Segment Net 
Earnings (Loss) 
2019 

Adjustments on 
Adoption of IFRS 16 
2019 

Net earnings (Loss) Without 
Adoption of IFRS 16
2019  

Canadian Division  
UK Division  

1,760  
435  
2,195  

75  
138  
213  

1,835 
573  
2,408  

Years Ended December 31, 
($ Thousands of CDN dollars) 

Segment Net 
Earnings (Loss) 
2019 

Adjustments on 
Adoption of IFRS 16 
2019 

Net Earnings (Loss) Without 
Adoption of IFRS 16
2019  

Canadian Division  
UK Division  

7,787  
3,119  
10,906  

210  
223  
433  

7,997 
3,342  
11,339  

2018

4,838
1,781
6,619

2018

21,370
8,211
29,581

2018

32
1,020
1,052

2018

2,701
3,468
6,169

2019 ANNUAL REPORT 
 
 
  
 
 
  
 
  
 
  
20

QUARTERLY FINANCIAL 
INFORMATION - CONSOLIDATED

Historically,  the  Corporation’s  financial  and  operating 
results, particularly as it relates to Fishers, are stronger in 
the second and third quarters as a result of seasonality and 
the associated higher hospitality volumes. Other fluctuations 
in net income from quarter-to-quarter can also be attributed 

to hiring and labour cost trends, timing of linen purchases, 
utility  costs,  timing  of  repairs  and  maintenance  expendi-
tures, business development, capital spending patterns and 
changes in corporate tax rates and income tax expenses. 

The following table provides certain selected consolidated 
financial  and  operating  data  prepared  by  K-Bro  manage-
ment for the preceding eight quarters:

Quarterly Financial Information 
- Consolidated  
($ Thousands of CDN dollars, except
percentages and per share data) 

  2019(2) 

2018

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue 

35,482  
27,410  
62,892  

34,710  
33,132  
67,842  

34,729  
29,164  
63,893  

34,103  
23,680  
57,783  

34,469  
24,971  
59,440  

33,378  
30,594  
63,972  

33,868  
26,870  
60,738  

33,601
21,783
55,384

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
EBITDA without adoption of IFRS 16 
EBITDA without adoption of IFRS 16 
as % of revenue 

51,790  
11,102  
17.7%  
9,116  
14.5%  

53,225  
14,617  
21.5%  
12,286  
18.1%  

51,154  
12,739  
19.9%  
10,488  
16.4%  

48,668  
9,115  
15.8%  
6,803  
11.8%  

52,821  
6,619  
11.1%  
6,619  
11.1%  

55,662  
8,310  
13.0%  
8,310  
13.0%  

52,286  
8,452  
13.9%  
8,452  
13.9%  

49,184
6,200
11.2%
6,200
11.2% 

Depreciation and amortization  
Finance expense  
Earnings before income taxes  
Income tax expense  

Net earnings  
Net earnings as a % of revenue  
Basic earnings per share  
Diluted earnings per share  

Net earnings without adoption of IFRS 16  
Basic earnings per share 
without adoption of IFRS 16
Diluted earnings per share 
without adoption of IFRS 16

7,011  
1,213  
2,878  
683  

2,195  
3.5%  
0.209  
0.207 

2,408  
0.229  

7,059  
1,510  
6,048  
1,379  

4,669  
6.9%  
0.444  
0.441  

4,736  
0.451  

6,979  
1,566  
4,194  
647  

3,547  
5.6%  
0.338  
0.336  

3,637  
0.346  

6,916  
1,513  
686  
191  

495  
0.9%  
0.047  
0.047  

558  
0.053  

5,252  
866  
501  
(551)  

1,052  
1.8%  
0.100  
0.100  

1,052  
0.100  

5,069  
857  
2,384  
498  

1,886  
2.9%  
0.180  
0.179  

1,886  
0.180  

4,271  
716  
3,465  
881  

2,584  
4.3%  
0.247  
0.246  

2,584  
0.247  

4,283
876
1,041
394

647
1.2%
0.062
0.062

647
0.062 

0.227  

0.447  

0.344  

0.053  

0.100  

0.179  

0.246  

0.062 

Total assets  
Total long-term financial liabilities  

352,059  
116,455  

353,021  
119,102  

361,018  
129,862  

360,563  
123,049  

322,229  
87,831  

316,968  
84,436  

317,051  
86,675  

312,193
72,189

Funds provided by (used in) operations  
Long-term debt  
Dividends declared per share  

11,555  
62,494  
0.300  

19,816  
66,070  
0.300  

2,875  
75,952  
0.300  

9,670  
67,444  
0.300  

7,799  
70,203  
0.300  

9,759  
67,045  
0.300  

(4,629)  
70,505  
0.300  

4,625
56,356
0.300

1  EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 
under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net earnings without 
adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

WE ARE DEPENDABLE.   
 
 
 
 
21

QUARTERLY FINANCIAL INFORMATION - CANADIAN DIVISION

The following table provides certain selected consolidated financial and operating data prepared by K-Bro management for 
the preceding eight quarters:

Quarterly Financial Information  
- Canadian Division 

  2019 (2) 

2018

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

33,839  
12,162  
46,001  

33,224  
16,267  
49,491  

33,122  
13,477  
46,599  

32,435  
12,098  
44,533  

32,912  
12,155  
45,067  

31,818  
15,054  
46,872  

32,193  
12,465  
44,658  

32,010
11,282
43,292

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
EBITDA without adoption of IFRS 16 
EBITDA without adoption of IFRS 16  
as % of revenue 

37,264  
8,737  
19.0%  
7,283  
15.8%  

39,068  
10,423  
21.1%  
8,925  
18.0%  

37,300  
9,299  
20.0%  
7,884  
16.9%  

37,149  
7,384  
16.6%  
5,960  
13.4%  

40,229  
4,838  
10.7%  
4,838  
10.7%  

41,758  
5,114  
10.9%  
5,114  
10.9%  

38,758  
5,900  
13.2%  
5,900  
13.2%  

37,774
5,518
12.7%
5,518
12.7% 

Net earnings  
Net earnings as a % of revenue  
Basic earnings per share  
Diluted earnings per share  

Net earnings without adoption of IFRS 16  
Basic earnings per share  
without adoption of IFRS 16
Diluted earnings per share  
without adoption of IFRS 16

1,760  
3.8%  
0.167  
0.166  

1,835  
0.174  

2,893  
5.8%  
0.275  
0.273  

2,919  
0.278  

2,403  
5.2%  
0.229  
0.228  

2,456  
0.234  

731  
1.6%  
0.070  
0.069  

787  
0.075  

32  
0.1%  
0.003  
0.003  

32  
0.003  

200  
0.4%  
0.019  
0.019  

200  
0.019  

1,421  
3.2%  
0.136  
0.135  

1,421  
0.136  

1,048
2.4%
0.100
0.100

1,048
0.100 

0.173  

0.276 

0.233  

0.075  

0.003  

0.019  

0.135  

0.100 

1  EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 
under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net earnings without 
adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

($ Thousands of CDN dollars, except percentages and per share data)

2019 ANNUAL REPORT 
 
 
 
 
 
22

QUARTERLY FINANCIAL INFORMATION - UK DIVISION

The following table provides certain selected consolidated financial and operating data prepared by K-Bro management for 
the preceding eight quarters:

Quarterly Financial Information  
 - UK Division
(in reporting currency Canadian $) 

  2019 (2) 

2018

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

1,643  
15,248  
16,891  

1,486  
16,865  
18,351  

1,607  
15,687  
17,294  

1,668  
11,582  
13,250  

1,557  
12,816  
14,373  

1,560  
15,540  
17,100  

1,675  
14,405  
16,080  

1,591
10,501
12,092

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
EBITDA without adoption of IFRS 16 
EBITDA without adoption of IFRS 16  
as % of revenue 

Net earnings (loss)  
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

14,526  
2,365  
14.0%  
1,833  
10.9%  

435  
2.6%  
0.041  
0.041  

14,157  
4,194  
22.9%  
3,361  
18.3%  

13,854  
3,440  
19.9%  
2,604  
15.1%  

11,519  
1,731  
13.1%  
843  
6.4%  

12,592  
1,781  
12.4%  
1,781  
12.4%  

13,904  
3,196  
18.6%  
3,196  
18.6%  

13,528  
2,552  
15.9%  
2,552  
15.9%  

11,410
682
5.6%
682
5.6% 

1,776  
9.7%  
0.169  
0.168  

1,144  
6.6%  
0.109  
0.108  

(236)  
-1.8%  
(0.022)  
(0.022)  

1,020  
7.1%  
0.097  
0.097  

1,686  
9.9%  
0.161  
0.160  

1,163  
7.2%  
0.111  
0.111  

(401)
-3.3%
(0.038)
(0.038)

Net earnings (loss)  
without adoption of IFRS 16
Basic earnings (loss) per share  
without adoption of IFRS 16
Diluted earnings (loss) per share  
without adoption of IFRS 16

573  

1,817  

1,181  

(229)  

1,020  

1,686  

1,163  

(401) 

0.054  

0.173  

0.112  

(0.022)  

0.097  

0.161  

0.111  

(0.038) 

0.054  

0.172  

0.112  

(0.022)  

0.097  

0.160  

0.111  

(0.038) 

1 EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 
under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net earnings without 
adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

($ Thousands of CDN dollars, except percentages and per share data)

WE ARE DEPENDABLE.   
 
 
 
 
23

 Quarterly Financial Information 
- UK Division 
(in reporting currency Sterling £) 

  2019 (2) 

2018

Q4 

Q3 

Q2 

Q1 

Q4 

Q3 

Q2 

Q1

Healthcare revenue  
Hospitality revenue  
Total revenue  

Expenses included in EBITDA  
EBITDA(1)  
EBITDA as a % of revenue (EBITDA margin)  
EBITDA without adoption of IFRS 16 
EBITDA without adoption of IFRS 16  
as a % of revenue 

Net earnings (loss)  
Net earnings (loss) as a % of revenue  
Basic earnings (loss) per share  
Diluted earnings (loss) per share  

Net earnings (loss)  
without adoption of IFRS 16
Basic earnings (loss) per share  
without adoption of IFRS 16
Diluted earnings (loss) per share  
without adoption of IFRS 16

966  
8,967  
9,933  

8,543  
1,390  
14.0%  
1,077  
10.9%  

254  
2.6%  
0.024  
0.024  

913  
10,359  
11,272  

935  
9,126  
10,061  

963  
6,689  
7,652  

6,654  
998  
13.1%  
485  
6.4%  

8,058  
2,003  
19.9%  
1,517  
15.1%  

668  
6.6%  
0.064  
0.063  

(138)  
-1.8%  
(0.013)  
(0.013)  

917  
7,550  
8,467  

7,413  
1,054  
12.4%  
1,054  
12.4%  

600  
7.1%  
0.057  
0.057  

916  
9,077  
9,993  

8,139  
1,854  
18.6%  
1,854  
18.6%  

972  
9.7%  
0.093  
0.092  

952  
8,201  
9,153  

7,700  
1,453  
15.9%  
1,453  
15.9%  

903
5,963
6,866

6,480
386
5.6%
386
5.6% 

662  
7.2%  
0.063  
0.063  

(229)
-3.3%
(0.022)
(0.022)

8,696  
2,576  
22.9%  
2,065  
18.3%  

1,091  
9.7%  
0.104  
0.103  

336  

1,115  

690  

(134)  

600  

972  

662  

(229) 

0.032  

0.106  

0.066  

(0.013)  

0.057  

0.093  

0.063  

(0.022) 

0.032  

0.105  

0.065  

(0.013)  

0.057  

0.092  

0.063  

(0.022) 

1 EBITDA is defined as revenue less operating expenses (which equates to net earnings before income tax, finance expense (recovery) and depreciation and amortization). See Terminology.

2  Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 
under the specific transitional provisions of IFRS 16. To enable the comparability of previous periods, the Corporation has provided the 2019 figures for both EBITDA and net earnings without 
adoption of IFRS 16 as separate line items. Refer to the Accounting Changes section of this MD&A for more information.

(Thousands, except percentages and per share data)

REVENUE, EARNINGS & EBITDA

For  the  year  ended  December  31,  2019,  K-Bro’s  consol-
idated  revenue  increased  by  5.4%  to  $252.4  million  from 
$239.5 million in the comparative period. This increase was 
due to the acquisition of Linitek, acquisition of an Aberdeen 
laundry,  organic  growth  at  existing  customers,  and  new 
customers  secured  in  existing  markets.  In  2019,  approxi-
mately 55.1% of K-Bro’s consolidated revenue was gener-
ated from healthcare institutions, which is lower compared 
to 56.5% in 2018, primarily related to the most recent acqui-
sitions being concentrated within the hospitality sector.

Consolidated EBITDA increased in the year to $47.6 million 
from $29.6 million in 2018, which is an increase of 60.8%. 
The  consolidated  EBITDA  margin  increased  to  18.8%  in 
2019 compared to 12.3% in 2018. EBITDA benefited signifi-
cantly  from  operating  efficiencies  gained  in  our  Canadian 
division  as  a  result  of  capital  investments  made  in  2018. 
The adoption of IFRS 16 Leases, increased EBITDA by $8.9 

million  and  accounts  for  3.5%  of  the  increase  in  EBITDA 
margin. The remainder of the increase in EBITDA is due to 
flow through of revenue growth as discussed above, offset 
by higher commodity costs in the UK, higher costs in British 
Columbia  as  a  result  of  a  temporary  natural  gas  supply 
shortage  during  the  first  quarter,  rising  minimum  wage 
rates  in  advance  of  future  revenue  price  escalators,  and 
tight labour markets in both British Columbia and Québec. 

Net earnings increased by $4.7 million or 76.8% from $6.2 
million in 2018 to $10.9 million in 2019, and net earnings as 
a percentage of revenue increased by 1.7% to 4.3% in 2019 
from 2.6% in 2018. The change in net earnings is primarily 
related  to  the  flow  through  items  in  EBITDA  discussed 
above, offset by higher depreciation and finance costs due 
to  the  adoption  of  IFRS  16  Leases  of  $9.4  million,  higher 
depreciation  associated  with  new  plant  builds  and  acqui-
sitions, higher finance costs related to the revolving credit 
facility, and offset by a higher income tax expense.

2019 ANNUAL REPORT 
 
 
 
 
24

OPERATING EXPENSES

Wages  and  benefits  decreased  by  $0.4  million  to  $99.6 
million compared to $100.0 million in the same comparative 
period of 2018, and as a percentage of revenue decreased 
by 2.3% to 39.4%. The decrease as a percentage of revenue 
is  primarily  related  to  the  elimination  of  one-time  costs 
related to the Vancouver transition when compared to 2018, 
improved labour efficiencies, offset by wages and benefits 
is related to incremental labour required to process higher 
volumes, escalating minimum wage rates, and tight labour 
markets in British Columbia and Québec.

Linen increased by $0.8 million to $27.5 million compared 
to $26.7 million in the same comparative period of 2018, and 
as a percentage of revenue decreased by 0.2% to 10.9%. The 
decrease as a percentage of revenue is primarily related to 
the higher proportion of hospitality revenue in the quarter 
that doesn’t require linen replacement.

Utilities increased by $1.4 million to $16.4 million compared 
to $15.0 million in the same comparative period of 2018, and 
as a percentage of revenue increased by 0.2% to 6.5%. The 
increase  as  a  percentage  of  revenue  is  primarily  related 
to  higher  commodity  costs  in  the  UK  related  to  timing  of 
contracts  and  market  conditions,  higher  utility  costs  in 
British  Columbia  as  a  result  of  a  temporary  natural  gas 
supply  shortage  during  the  end  of  2018  and  first  quarter 
of  2019,  and  offset  by  improved  efficiencies  in  the  new 
Vancouver facilities.

Delivery decreased by $1.9 million to $28.8 million compared 
to $30.7 million in the same comparative period of 2018, and 
as a percentage of revenue decreased by 1.4% to 11.4%. The 
decrease as a percentage of revenue is primarily related to 
the adoption of IFRS 16 Leases, which accounts for 1.3% and 
a decrease to delivery costs of $3.4 million. The remaining 
decrease is a result of diminishing one-time costs related to 
the Vancouver transition when compared to 2018, offset by 
increased business activity, price increases from renewals 
of out-sourced freight contracts, and higher cost of diesel 
and external freight charges tied to diesel price.

Occupancy costs decreased by $5.4 million to $4.5 million 
compared to $9.9 million in the same comparative period of 
2018, and as a percentage of revenue decreased by 2.3% to 

1.8%. The decrease as a percentage of revenue is primarily 
related to the adoption of IFRS 16 Leases, which accounts 
for 2.2% and a decrease to occupancy costs of $5.5 million, 
and one-time Vancouver transition costs, partially offset by 
costs associated with the acquisition of Linitek.

Materials  and  supplies  decreased  by  $0.2  million  to  $8.3 
million compared to $8.5 million in the same comparative 
period of 2018, and as a percentage of revenue decreased 
by 0.2% to 3.3%. The decrease as a percentage of revenue 
is primarily related to costs related to the transition of our 
Vancouver facilities and certain one-time recoverable costs.

Repairs and maintenance increased by $0.6 million to $8.8 
million compared to $8.2 million in the same comparative 
period  of  2018,  and  as  a  percentage  of  revenue  increased 
by 0.1% to 3.5%. The increase as a percentage of revenue is 
primarily related to the timing of maintenance activities, and 
non-reoccurring costs related to laundry accreditation and 
health  and  safety  initiatives,  offset  by  one-time  Vancouver 
transition costs in 2018.

Corporate  costs  increased  by  $0.1  million  to  $11.1  million 
compared to $11.0 million in the same comparative period of 
2018, and as a percentage of revenue decreased by 0.2% to 
4.4%. The decrease as a percentage of revenue is primarily 
related to the timing of initiatives to support the Corporation’s 
growth and business strategies across the plants.

Depreciation of property, plant and equipment and amorti-
zation of intangible assets represents the expense related 
to  the  appropriate  matching  of  certain  K-Bro  long-term 
assets to the estimated useful life and period of economic 
benefit  of  those  assets.  Depreciation  of  property,  plant 
and  equipment  increased  by  $8.8  million  to  $24.7  million 
compared to $15.9 million in the same comparative period 
of 2018, the increase is primarily related to the adoption of 
IFRS 16 Leases of $7.4 million, and the completion of the 
new Toronto and Vancouver facilities. 

Income tax includes current and future income taxes based 
on  taxable  income  and  the  temporary  timing  differences 
between the tax and accounting bases of assets and liabil-
ities. Income tax reflects the provision on the earnings of 
the Corporation.

WE ARE DEPENDABLE.  25

LIQUIDITY & CAPITAL RESOURCES

In 2019, cash generated by operating activities was $43.9 million with a debt to total capitalization of 24.7%. The change in cash 
from operations is primarily due to the change in working capital items driven mainly from the timing of business activity, along with 
increased earnings from operations, and the adoption of IFRS 16 Leases, where the principal elements of lease payments are now 
recorded as financing outflows as opposed to flowing through operating cash flows. Management believes the unutilized balance 
of $36.4 million with respect to its revolving credit facility is sufficient for the Corporation’s operations in the foreseeable future. 
However, management intends to continually assess its opportunities to maintain a conservative amount of leverage and balance 
sheet flexibility in the short and longterm basis in order to ensure that sufficient capital is available for future growth needs.

During 2019, cash used in financing activities was $27.1 million compared to cash generated by financing activities of $14.8 
million in 2018. Financing activities consisted of net repayment of the revolving credit facility, offset by dividends paid to 
shareholders, and principal elements of lease payments.

During  2019,  cash  used  in  investing  activities  was  $14.3  million  compared  to  $40.9  million  in  2018.  Investing  activities 
related primarily to the purchase of plant equipment.

CONTRACTUAL OBLIGATIONS

Payments due under contractual obligations for the next five years and thereafter are as follows:

($ Thousands of CDN dollars) 

Long-term debt  
Lease liabilities  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

Total 

62,494  
63,004  
10,625  
9,821  
641  

Payments Due by Period
1–3 Years 

< 1 Year 

4–5 Years 

> 5 Year

-  
8,207  
6,401  
9,821  
641  

62,494  
13,784  
4,224  
-  
-  

-  
10,450  
-  
-  
-  

-
30,563
-
-
-

The lease liabilities are secured by automotive equipment and plants, and are more fully described in the 2019 Audited 
Financial Statements. The source of funds for these commitments will be from operating cash flow and, if necessary, the 
undrawn portion of the revolving credit facility.

FINANCIAL POSITION

($ Thousands, except percentages) 

 2019 

2018

Cash and cash equivalents 
Long-term debt 
(excludes lease liabilities)
Shareholders’ equity  
Total capital 
Debt to total capital  
(see Terminology for definition) 

(5,301) 
62,494  

196,051  
253,244  
24.7%  

(2,827)
70,203 

198,660
266,036
26.4% 

For  the  year  ended  December  31,  2019,  the  Corporation 
had a debt to total capital of 24.7%, unused revolving credit 
facility of $36.4 million and has not incurred any events of 
default under the terms of its credit facility agreement.

As at December 31, 2019, the Corporation had net working 
capital  of  $31.0  million  compared  to  its  working  capital 
position of $34.8 million at December 31, 2018. The decrease 
in working capital is primarily attributable to the adoption 
of IFRS 16 Leases, offset by an increase in cash and cash 
equivalents,  timing  differences  related  to  cash  settlement 
of  new  plant  equipment,  income  tax  payments,  deposits 
related  to  the  acquisition  of  equipment  related  across  the 
plants, and cash receipts from customers.

Management believes that K-Bro has the capital resources 
and  liquidity  necessary  to  meet  its  commitments,  support 
its operations and finance its growth strategies. In addition 
to K-Bro’s ability to generate cash from operations and its 
revolving credit facility, K-Bro believes it is also able to raise 
capital through equity issuances in the market or increase 
its  borrowing  capacity,  if  necessary,  to  provide  for  capital 
spending and to sustain its property, plant and equipment.

2019 ANNUAL REPORT 
 
26

DIVIDENDS

Fiscal Period 

Payment Date 

# of Shares 
Outstanding 

2019 
Amount  Total Amount 
(1)(3)(5)(7) 

Per Share 

2018
Amount  Total Amount
(2)(4)(6)(8)

Per Share 

January  
February  
March  
Q1  

April  
May  
June  
Q2  

July  
August  
September  
Q3  

October  
November  
December  
Q4  

YTD  

February 15  
March 15  
April 15  

May 15  
June 14  
July 15  

August 15  
September 13  
October 15  

November 15  
December 13  
January 15  

10,559,936  
10,559,936  
10,559,936  

10,559,936  
10,604,029  
10,604,382  

10,604,382  
10,604,382  
10,604,382 

10,604,382  
10,604,382  
10,604,382  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,056  
1,056  
1,056  
3,168  

1,056  
1,060  
1,060  
3 ,177  

1,060  
1,060  
1,060  
3,181  

1,060  
1,060  
1,060  
3,181  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

0.10000  
0.10000  
0.10000  
0.30000  

1,051
1,051
1,051
3,153

1,051
1,056
1,056
3,163

1,056
1,056
1,056
3,168

1,056
1,056
1,056
3,168

1.20000  

12,707  

1.20000  

12,651

1  The total amount of dividends declared was $0.10000 per share for a total of $1,055,994 per month for January - March 2019; when rounded in thousands, $3,168 of dividends were declared in Q1 2019.

2  The total amount of dividends declared was $0.10000 per share for a total of $1,050,850 per month for January - March 2018; when rounded in thousands, $3,153 of dividends were declared in Q1 2018.

3   The total amount of dividends declared was $0.10000 per share for a total of $1,055,994 for April, $1,060,403 for May 2019, and $1,060,438 for June 2019. When rounded in thousands, $3,177 

of dividends were declared in Q2 2019.

4   The total amount of dividends declared was $0.10000 per share for a total of $1,050,850 per month for April - May 2018, and $1,055,994 for June 2018. When rounded in thousands, $3,163 of 

dividends were declared in Q2 2018.

5   The total amount of dividends declared was $0.10000 per share for a total of $1,060,438 per month for July - September 2019; when rounded in thousands, $3,181 of dividends were declared in Q3 2019.

6  The total amount of dividends declared was $0.10000 per share for a total of $1,055,994 per month for July - September 2018; when rounded in thousands, $3,168 of dividends were declared in Q3 2018.

7   The total amount of dividends declared was $0.10000 per share for a total of $1,060,438 per month for October - December 2019; when rounded in thousands, $3,181 of dividends were declared in Q4 2019.

8   The total amount of dividends declared was $0.10000 per share for a total of $1,055,994 per month for October - December 2018; when rounded in thousands, $3,168 of dividends were declared in Q4 2018.

For  the  year  ended  December  31,  2019,  the  Corporation 
declared a $1.200 per Common Share dividend compared to 
$2.801 per Common Share of Distributable Cash Flow (see 
Terminology). The actual payout ratio was 42.9%.

by the Directors of the Corporation. All such dividends are 
discretionary. Dividends are declared payable each month in 
equal amounts to Shareholders on the last business day of 
each month and are paid by the 15th of the following month.

The Corporation’s policy is to pay dividends to Shareholders 
from its available distributable cash flow while considering 
requirements  for  capital  expenditures,  working  capital, 
growth  capital  and  other  reserves  considered  advisable 

The  Corporation  designates  all  dividends  paid  or  deemed 
to be paid as Eligible Dividends for purposes of subsection 
89(14) of the Income Tax Act (Canada), and similar provincial 
and territorial legislation, unless indicated otherwise.

WE ARE DEPENDABLE.   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
27

DISTRIBUTABLE CASH FLOW

(see Terminology) (all amounts in this section in $000’s except per share amounts and percentages)

The Corporation’s source of cash for dividends is distributable cash flow provided by operating activities. Distributable 
cash flow, reconciled to cash provided by operating activities as calculated under IFRS, is presented as follows:

Cash provided by (used in)  
operating activities  

Deduct (add):
Net changes in non-cash  
working capital items(1) 
Share-based compensation expense  
Maintenance capital expenditures(2)  
Principle elements of lease payments(5)  

Q4 

Q3 

  2019 (4) 
Q1 

Q2 

Q4 

Q3 

Q2 

2018
Q1

11,555  

19,816  

2,875  

9,670  

7,799  

9,759  

(4,629)  

4,625 

1,534  

7,463  

(8,615)  

1,484  

1,082  

1,176  

(12,167)  

(1,471)

404  
1,072  
1,501  

427  
1,352  
1,806  

439  
1,143  
1,736  

540  
374  
1,648  

380  
526  
-  

403  
908  
-  

625  
430  
-  

409
488
-

Distributable cash flow(5)  

7,044  

8,768  

8,172  

5,624  

5,811  

7,272  

6,483  

5,199

Dividends declared  
Dividends declared per share  
Payout ratio(3)  

3,181  
0.300  
45.2%  

3,181  
0.300  
36.3%  

3,177  
0.300  
38.9%  

3,168  
0.300  
56.3%  

3,168  
0.300  
54.5%  

3,168  
0.300  
43.6%  

3,163  
0.300  
48.8%  

3,153
0.300
60.6%

Weighted average shares outstanding  
during the period, basic 
Weighted average shares outstanding  
during the period, diluted

Trailing-twelve months (“TTM”)
Distributable cash flow  
Dividends  
Payout ratio(3)  

10,521  

10,511  

10,504  

10,497  

10,479  

10,470  

10,462  

10,454

10,588  

10,584  

10,558  

10,546  

10,525  

10,540 

10,509  

10,491 

29,608  
12,707  
42.9%  

28,375  
12,694  
44.7%  

26,879  
12,681  
47.2%  

25,190  
12,667  
50.3%  

24,765  
12,651  
51.1%  

21,725  
12,452  
57.3%  

21,690  
12,159  
56.1%  

20,744
11,867
57.2%

1   Net changes in non-cash working capital is excluded from the calculation as management believes it would introduce significant cash flow variability and affect underlying cash flow from operating 
activities. Significant variability can be caused by such things as the timing of receipts (which individually are large because of the nature of K-Bro’s customer base and timing may vary due to the 
timing of customer approval, vacations of customer personnel, etc.) and the timing of disbursements (such as the payment of large volume rebates done once annually). As well, large increases in 
working capital are generally required when contracts with new customers are signed as linen is purchased and accounts receivable increase. Management feels that this amount should be excluded 
from the distributable cash flow calculation.

2  Maintenance capital expenditures include costs required to maintain or replace assets which do not have a discrete return on investment.

3   The ratio of dividends paid compared to distributable cash flow is periodically reviewed by the Board of Directors to take into account the current and prospective performance of the business 

and other items considered to be prudent. Payout ratio is calculated on the dividends declared divided by the distributable cash flow.

4   Effective January 1, 2019, the Corporation has adopted IFRS 16 Leases (“IFRS 16”) using the modified retrospective method but has not restated comparatives for the prior periods, as permitted 

under the specific transitional provisions of IFRS 16. Refer to the Accounting Changes section of this MD&A for more information.

5   Effective January 1, 2019, distributable cash flow includes the addition of principal elements of lease payments. This accounts for the change in accounting policies and the adoption of IFRS 

16, where now the principal elements of lease payments flow through financing outflows opposed to operating cash flows.

($ Thousands of CDN dollars, except percentages and per share data)

2019 ANNUAL REPORT 
 
 
 
 
 
 
28

OUTSTANDING SHARES

As  at  December  31,  2019,  the  Corporation  had  10,604,382 
Common  Shares  outstanding.  Basic  and  diluted  weighted 
average  number  of  Common  Shares  outstanding  for  2019 
were 10,508,080 and 10,571,347, respectively (10,466,458 and 
10,500,014, respectively, for the comparative 2018 periods).

In  accordance  with  the  Corporation’s  long  term  incentive 
plan  (the  “LTI  Plan”)  and  in  conjunction  with  the  perfor-
mance  of  the  Corporation  in  the  2018  fiscal  year,  on  April 
16,  2019  the  Compensation,  Nominating  and  Corporate 
Governance Committee of the Board of Directors approved 
LTI  compensation  of  $1.7  million  (2018  –  $1.7  million)  to 
be  paid  as  Common  Shares  issued  from  treasury.  As  at 
December  31,  2019,  the  value  of  the  shares  held  by  the 
LTI  administrator  was  $2.7  million  (December  31,  2018  – 
$2.1  million)  which  was  comprised  of  64,924  in  unvested 
common  shares  (December  31,  2018  –  63,346)  with  a  nil 
aggregate cost (December 31, 2018 – $nil).

As at March 19, 2020 there were 10,604,382 common shares 
issued and outstanding including 64,924 shares issued but 
held as unvested treasury shares.

RELATED PARTY 
TRANSACTIONS

of management, the Corporation’s most critical accounting 
estimates,  being  those  that  involve  the  most  difficult, 
judgments,  and/or  requiring 
subjective  and  complex 
estimates  that  are  inherently  uncertain  and  which  may 
change in subsequent reporting periods.

its 
K-Bro  has  continuously  refined  and  documented 
management  and  internal  reporting  systems  to  ensure 
that  accurate,  timely,  internal  and  external  information  is 
gathered  and  disseminated.  Management  also  regularly 
evaluates  these  estimates  and  assumptions  which  are 
based on past experience and other factors that are deemed 
reasonable under the circumstances.

K-Bro has hired individuals and consultants who have the 
skills  required  to  make  such  estimates  and  ensures  that 
individuals or departments with the most knowledge of the 
activity are responsible for the estimates. Furthermore, past 
estimates are reviewed and compared to actual results, and 
actual  results  are  compared  to  budgets  in  order  to  make 
more informed decisions on future estimates.

includes  ongoing 
K-Bro’s  leadership  team’s  mandate 
development  of  procedures,  standards  and  systems  to 
allow  K-Bro  staff  to  make  the  best  decisions  possible 
and  ensuring  those  decisions  are  in  compliance  with  the 
Corporation’s policies.

Preparation  of  the  Corporation’s  consolidated  financial 
statements  requires  management  to  make  estimates  and 
assumptions that affect:

The Corporation incurred expenses in the normal course of 
business  for  advisory  consulting  services  provided  by  Mr. 
Matthew Hills, a director of the Corporation. The amounts 
charged  are  recorded  at  their  exchange  amounts  and  are 
on  arm’s  length  terms.  For  the  year  ended  December  31, 
2019, the Corporation incurred fees totaling $138,000 (2018 
– $138,000).

 ·

 ·

 ·

volume rebates;

linen in service;

intangible assets;

 · goodwill;

 ·

income taxes;

 · provisions; and,

CRITICAL ACCOUNTING 
ESTIMATES

The  Corporation’s  summary  of  significant  accounting 
policies are contained in Note 2 to the 2019 Audited Financial 
Statements.

 · allowance for doubtful accounts;

 · segment information; and,

 · business combinations; and,

 ·

lease terms.

The  following  discusses  the  most  significant  accounting 
judgments  and  estimates  in  the  2019  Audited  Financial 
Statements.

The  2019  Audited  Financial  Statements  include  estimates 
and  assumptions  made  by  management  in  respect  of 
operating  results, 
financial  conditions,  contingencies, 
commitments, and related disclosures. Actual results may 
vary from these estimates. The following are, in the opinion 

IMPAIRMENT OF GOODWILL & NON-FINANCIAL ASSETS

 The  Corporation  reviews  goodwill  at  least  annually  and 
other  non-financial  assets  when  there  is  any  indica-
tion  that  the  asset  might  be  impaired.  The  Corporation 
applies  judgment  in  assessing  the  likelihood  of  renewal 

WE ARE DEPENDABLE.   
29

of significant contracts included in the intangible assets 
described  in  Note  9.  The  Corporation  has  estimated  the 
fair  value  of  CGUs  to  which  goodwill  is  allocated  based 
on  value  in  use  using  discounted  cash  flow  models  that 
required assumptions about future cash flows, margins, 
and discount rates and the earnings multiple approach that 
utilizes  Board  approved  budgets  and  implied  multiples. 
The  implied  multiple  is  calculated  by  utilizing  multiples 
of  comparable  public  companies.  Judgment  is  required 
in  determining  the  appropriate  comparable  companies. 
Refer  to  Note  10  for  more  details  amount  methods  and 
assumptions used in estimated net recoverable.

BUSINESS COMBINATIONS

 In  a  business  combination,  the  Corporation  acquires 
assets  and  assumes  liabilities  of  an  acquired  business. 
Judgement  is  required  to  determine  the  fair  values 
assigned  to  the  tangible  and  intangible  assets  acquired 
and  liabilities  assumed  in  the  acquisition.  Determining 
fair  values  involves  a  variety  of  assumptions,  including 
revenue  growth  rates,  expected  operating  income  and 
discount  rates.  During  a  measurement  period,  not  to 
exceed one year, adjustments of the initial estimates may 
be  required  to  finalize  the  fair  value  of  assets  acquired 
and liabilities assumed.

RECOGNITION OF REBATE LIABILITIES

LEASE TERM

 In applying its accounting policy for volume rebates, the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and subjective area of judgment is whether a contract will 
generate satisfactory volume to achieve minimum levels. 
Management considers all appropriate facts and circum-
stances  in  making  this  assessment  including  historical 
experience,  current  volumetric  run-rates,  and  expected 
future events.

LINEN IN SERVICE

 The  estimated  service  lives  of  linen  in  service  are 
reviewed at least annually and are updated if expectations 
change as a result of physical wear and tear, technical or 
commercial obsolescence and legal or other limits of use.

SEGMENT IDENTIFICATION

 When determining its reportable segments, the Corporation 
considers qualitative factors, such as operations that offer 
distinct  products  and  services  and  are  considered  to  be 
significant by the Chief Operating Decision Maker, identified 
as the Chief Executive Officer. Aggregation occurs when the 
operating segments have similar economic characteristics, 
and have similar (a) products and services; (b) geographic 
proximity;  (c)  type  or  class  of  customer  for  their  products 
and services; (d) methods used to distribute their products 
or  provide  their  services;  and  (e)  nature  of  the  regulatory 
environment, if applicable.

PROVISIONS

 The Corporation is required to restore the leased premises 
of its leased plants. A provision has been recognized for 
the present value of the estimated expenditure required to 
remove any leasehold improvements and installed equip-
ment. Refer to Note 11 for more details about estimation 
and judgments for this provision.

 In determining the lease term, management considers all 
facts and circumstances that create an economic incentive 
to exercise an extension option, or not exercise a termina-
tion option. Extension options (or periods after termination 
options) are only included in the lease term if the lease is 
reasonably certain to be extended (or not terminated). For 
many of the leases the cash outflows associated with the 
lease extension term would be material. The assessment 
is reviewed if a significant event or a significant change in 
circumstances occurs which affects this assessment and 
that is within the control of the lessee.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods.

TERMINOLOGY

EBITDA

K-Bro  reports  EBITDA  (Earnings  before  interest,  taxes, 
depreciation  and  amortization)  as  a  key  measure  used  by 
management  to  evaluate  performance.  EBITDA  is  utilized 
to  measure  compliance  with  debt  covenants  and  to  make 
decisions related to dividends to Shareholders. We believe 
EBITDA  assists  investors  to  assess  our  performance  on 
a  consistent  basis  as  it  is  an  indication  of  our  capacity  to 
generate income from operations before taking into account 
management’s financing decisions and costs of consuming 
tangible and intangible capital assets, which vary according 
to their vintage, technological currency and management’s 
estimate of their useful life. Accordingly, EBITDA comprises 
revenues less operating costs before financing costs, capital 
asset and intangible asset amortization, and income taxes.

2019 ANNUAL REPORT 
 
 
 
 
 
30

EBITDA  is  a  subtotal  presented  within  the  statement  of  earnings  in  accordance  with  the  amendments  made  to  IAS  1 
which became effective January 1, 2016. EBITDA is not considered an alternative to net earnings in measuring K-Bro’s 
performance. EBITDA should not be used as an exclusive measure of cash flow since it does not account for the impact of 
working capital changes, capital expenditures, debt changes and other sources and uses of cash, which are disclosed in 
the consolidated statements of cash flows.

($ Thousands of CDN dollars) 

Net earnings  
Add:
Income tax expense  
Finance expense  
Depreciation of property, plant and equipment  
Amortization of intangible assets  
EBITDA  

3 Months Ended December 31, 
2018 

2019 

Years Ended December 31,
2018
2019 

2,195  

683  
1,213  
6,053  
958  
11,102  

1,052  

(551)  
866  
4,484  
768  
6,619  

10,906  

2,900  
5,802  
24,705  
3,260  
47,573  

6,169

1,222
3,315
15,871
3,004
29,581

NON-GAAP MEASURES

ADJUSTED EBITDA

Adjusted  EBITDA  is  a  measure  which  has  been  reported 
in  order  to  assist  in  the  comparison  of  historical  EBITDA 
to  current  results.  Adjusted  EBITDA  is  defined  as  EBITDA 
(defined above) with the exclusion of certain material items 
that  are  unusual  in  nature,  infrequently  occurring  or  not 
considered part of our core operations.

ADJUSTED NET EARNINGS & ADJUSTED NET EARNINGS 
PER SHARE

Adjusted net earnings and adjusted net earnings per share 
are measures which have been reported in order to assist in 
the comparison of historical net earnings to current results. 
Adjusted  net  earnings  is  defined  as  net  earnings  with  the 
exclusion  of  certain  material  items  that  are  unusual  in 
nature, infrequently occurring or not considered part of our 
core operations.

DISTRIBUTABLE CASH FLOW

Distributable cash flow is a measure used by management 
to evaluate its performance. While the closest IFRS measure 
is cash provided by operating activities, distributable cash 
flow  is  considered  relevant  because  it  provides  an  indica-
tion of how much cash generated by operations is available 
after  capital  expenditures.  It  shall  be  noted  that  although 
we  consider  this  measure  to  be  distributable  cash  flow, 
financial  and  non-financial  covenants  in  our  credit  facili-
ties  and  dealer  agreements  may  restrict  cash  from  being 
available  for  dividends,  reinvestment  in  the  Corporation, 
potential acquisitions, or other purposes. Investors should 
be cautioned that distributable cash flow may not actually 

be available for growth or distribution from the Corporation. 
Management refers to “Distributable cash flow” as to cash 
provided by (used in) operating activities with the addition of 
net changes in non-cash working capital items, less share-
based  compensation,  maintenance  capital  expenditures 
and principal elements of lease payments.

PAYOUT RATIO

Payout ratio  is  defined  by  management  as  the  actual  cash 
dividend divided by distributable cash. This is a key measure 
used  by  investors  to  value  K-Bro,  assess  its  performance 
and provide an indication of the sustainability of dividends. 
The payout ratio depends on the distributable cash and the 
Corporation’s dividend policy.

DEBT TO TOTAL CAPITAL

Debt  to  Total  Capital  is  defined  by  management  as  the 
total  long-term  debt  divided  by  the  Corporation’s  total 
capital. This is a measure used by investors to assess the 
Corporation’s financial structure.

Distributable Cash Flow, Payout Ratio, Debt to Total Capital 
Adjusted EBITDA, Adjusted net earnings, and Adjusted net 
earnings  per  share  are  not  calculations  based  on  IFRS 
and are not considered an alternative to IFRS measures in 
measuring K-Bro’s performance. Distributable Cash Flow, 
Payout Ratio, Adjusted EBITDA, Adjusted net earnings, and 
Adjusted net earnings per share do not have standardized 
meanings in IFRS and are therefore not likely to be compa-
rable with similar measures used by other issuers.

OFF BALANCE SHEET ARRANGEMENTS

As at December 31, 2019, the Corporation has not entered 
into any off balance sheet arrangements.

WE ARE DEPENDABLE.   
 
31

CHANGES IN 
ACCOUNTING POLICIES

The  Corporation  has  prepared  its  December  31,  2019 
audited  consolidated  financial  statements  in  accordance 
with  IFRS.  See  Note  2  of  the  2019  Audited  Financial 
Statements for more information regarding the significant 
accounting  principles  used  to  prepare  the  2019  Audited 
Financial Statements.

RECENT ACCOUNTING 
PRONOUNCEMENTS

SIGNIFICANT ACCOUNTING POLICIES ADOPTED  
JANUARY 1, 2019

The Corporation has adopted IFRS 16 retrospectively from 
January  1,  2019,  but  has  not  restated  comparatives  for 
the 2018 reporting period, as permitted under the specific 
transitional  provisions  in  IFRS  16.  The  reclassifications 
and  the  adjustments  arising  from  the  new  leasing  rules 
are  therefore  recognized  in  the  opening  balance  sheet  on 
January 1, 2019.

ADJUSTMENTS RECOGNIZED ON ADOPTION OF IFRS 16

On  adoption  of  IFRS  16,  the  Corporation  recognized  lease 
liabilities  in  relation  to  leases  which  had  previously  been 
classified  as  operating  leases  under  the  principles  of  IAS 
17 Leases. These liabilities were measured at the present 
value  of  the  remaining  lease  payments,  discounted  using 
the  lessee’s  incremental  borrowing  rate  as  of  January  1, 
2019.  The  average  lessee’s  incremental  borrowing  rate 
applied  to  the  Corporation’s  lease  liabilities  on  January  1, 
2019 for the Canadian division were 4.0% to 4.7%, and for 
the UK division were 3.7% to 3.8%

($ Thousands of CDN dollars) except number of leases 

Operating lease commitments disclosed as at December 31, 2018  

Discounted using the lessee’s incremental borrowing rate of at the date of initial application 
Less: short-term leases recognized on a straight-line basis as expense 
Less: low-value leases recognized on a straight-line basis as expense 
Lease liability recognized as at January 1, 2019  

Of which are:
Current lease liabilities 
Non-current lease liabilities  

2019

62,655

51,861
(57)
(111)
51,693

8,921
42,772
51,693

2019 ANNUAL REPORT 
 
 
 
 
  
 
32

Basic  and  diluted  earnings  per  share  for  the  Years  ended 
December  31,  2019  decreased  by  0.04  as  a  result  of  the 
adoption of IFRS 16. 

iI) Practical Expedients Applied

In applying IFRS 16 for the first time, the Corporation has 
used  the  following  practical  expedients  permitted  by  the 
standard:

 ·

 ·

 ·

 ·

 ·

the use of a single discount rate to a portfolio of leases 
with reasonably similar characteristics,

reliance  on  previous  assessments  on  whether  leases 
are onerous,

the  accounting  for  operating  leases  with  a  remaining 
lease term of less than 12 months as at January 1, 2019 
as short-term leases,

the  exclusion  of  initial  direct  costs  for  the  measure-
ment  of  the  right-of-use  asset  at  the  date  of  initial 
application, and

the  use  of  hindsight  in  determining  the  lease  term 
where the contract contains options to extend or termi-
nate the lease.

The Corporation has also elected not to reassess whether 
a  contract  is,  or  contains  a  lease  at  the  date  of  initial 
application.  Instead,  for  contracts  entered  into  before  the 
transition  date  the  Corporation  relied  on  its  assessment 
made applying IAS 17 and IFRIC 4 Determining whether an 
Arrangement contains a Lease.

NEW STANDARDS & INTERPRETATIONS NOT YET ADOPTED

New  standards,  interpretations  or  amendments  that 
have  been  issued  but  are  not  yet  effective  have  not 
been  early  adopted  by  the  Corporation,  and  no  material 
impact  is  expected  on  the  Corporation’s  consolidated  
financial statements.

The  associated  right-of-use  assets  for  building  leases 
were measured on a retrospective basis as if the new rules 
had  always  been  applied.  Other  right-of  use  assets  were 
measured at the amount equal to the lease liability, adjusted 
by  the  amount  of  any  prepaid  or  accrued  lease  payments 
relating to that lease recognized in the balance sheet as at 
December 31, 2018. There were no material onerous lease 
contracts  that  would  have  required  an  adjustment  to  the 
right-of-use assets at the date of initial application.

The  recognized  right-of-use  assets  relate  to  the  following 
types of assets:

($ Thousands of CDN dollars) 

Buildings 
Vehicles  
Total right-of-use assets  

December 31, 
 2019 

January 1,
2019

34,593 
6,310  
40,903  

38,141
8,129
46,270 

The change in accounting policy affected the following items 
in the balance sheet on January 1, 2019:

a. right-of-use assets – increased by $46,270 

b. deferred tax assets – increased by $668 

c. lease liabilities: 

i. lease liabilities increased by $51,693

ii. unamortized lease inducements decreased by $2,854

 iii. current portion of unamortized lease inducements 
decreased by $171

The net impact on retained earnings on January 1, 2019 was 
a decrease of $1,730. 

i) Impact on Segment Disclosures and Earnings per Share

Segment  EBITDA,  segment  assets  and  segment  liabilities 
for  December  31,  2019  all  increased  as  a  result  of  the 
change in accounting policy. The following segments were 
affected by the change in policy:

($ Thousands 
of CDN dollars) 

Segment 
EBITDA 

Segment 
Assets 

Segment
Liabilities

Canadian Division 
UK Division  

5,791 
3,089  
8,880  

29,768 
11,135 
40,903 

31,978
11,213
43,191

WE ARE DEPENDABLE.   
 
 
 
  
33

FINANCIAL 
INSTRUMENTS

The  Corporation’s  financial 
instruments  at  December 
31,  2019  and  2018  consist  of  cash  and  cash  equivalents, 
accounts  receivable,  accounts  payable  and  accrued  liabil-
ities,  lease  liabilities,  dividends  payable  to  shareholders, 
and  long  term  debt.  The  Corporation  does  not  enter  into 
financial instruments for trading or speculative purposes. 

The Corporation classifies its financial assets as those to be 
measured subsequently at fair value (either through other 
comprehensive income or loss, or though profit or loss), and 
those to be measured at amortized cost. The Corporation’s 
financial assets are measured at amortized cost using the 
effective  interest  method  under  IFRS  9.  At  initial  recogni-
tion, K-Bro measures a financial asset at fair value plus, in 
the case of a financial asset not at fair value through profit 
or  loss,  transaction  costs  that  are  directly  attributable  to 
the  acquisition  of  the  financial  asset.  Transaction  costs  of 
financial assets carried at fair value through profit or loss 
are expensed in profit or loss.

Accounts  payable  and  accrued  liabilities,  and  dividends 
payable are recognized initially at their fair value and subse-
quently  measured  at  amortized  cost  using  the  effective 
interest  method.  Lease  liabilities  are  recognized  initially 
at  their  net  present  value  and  subsequently  measured 
at  amortized  cost  using  the  effective  interest  method. 
The  Corporation’s  financial  liabilities  consist  of  accounts 
payable  and  accrued  liabilities,  lease  liabilities,  dividends 
payable to shareholders, and long-term debt. 

Long-term debt and borrowings are initially recognized at 
fair value, net of transaction costs incurred and are subse-
quently  measured  at  amortized  cost.  Long-term  debt  and 
borrowings are removed from the balance sheet when the 
obligation specified in the contract is discharged, cancelled 
or expired. 

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognized  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 

and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss. Derivative 
financial  instruments  are  utilized  by  the  Corporation  to 
manage  cash  flow  risk  against  the  volatility  in  interest 
rates  on  its  longterm  debt  and  foreign  exchange  rates  on 
its  equipment  purchase  commitments.  The  Corporation 
typically does not utilize derivative financial instruments for 
trading or speculative purposes. 

The  Corporation  has  a  floating  interest  rate  debt  that 
gives  rise  to  risks  that  its  earnings  and  cash  flows  may 
be  adversely  impacted  by  fluctuations  in  interest  rates.  In 
order to manage these risks, the Corporation may enter into 
interest rate swaps, forward contracts on foreign currency, 
utilities and textiles or option contracts. 

The  Corporation  has  entered  into  several  electrical  and 
natural gas contracts at December 31, 2019. The Corporation 
has examined the terms of the natural gas and electricity 
contracts  and  has  determined  that  these  contracts  will 
be physically settled and as such are not considered to be 
financial instruments.

CRITICAL RISKS & 
UNCERTAINTIES

As at December 31, 2019, there are no material changes in 
the Corporation’s risks or risk management activities since 
December 31, 2018. The Corporation’s results of operations, 
business  prospects,  financial  condition,  cash  dividends  to 
Shareholders  and  the  trading  price  of  the  Corporation’s 
Shares are subject to a number of risks. These risk factors 
include: dependence on long-term contracts and the associ-
ated  renewal  risk  thereof;  the  effects  of  market  volatility 
and uncertainty; potential future tax changes; the compet-
itive  environment;  our  ability  to  acquire  and  successfully 
integrate  and  operate  additional  businesses;  utility  costs; 
the labour markets; the fact that our credit facility imposes 
numerous covenants and encumbers assets; and, environ-
mental matters.

For a discussion of these risks and other risks associated 
with an investment in Corporation Shares, see Risk Factors 
– Risks Related to K-Bro and the Laundry and Linen Industry 
detailed in the Corporation’s Annual Information Form that 
is available at www.sedar.com. 

2019 ANNUAL REPORT 
34

CONTROLS & 
PROCEDURES

In order to ensure that information with regard to reports 
filed or submitted under securities legislation present fairly 
in all material respects the financial information of K-Bro, 
management,  including  the  President  and  Chief  Executive 
Officer (“CEO”) and the Chief Financial Officer (“CFO”), are 
responsible  for  establishing  and  maintaining  disclosure 
controls  and  procedures,  as  well  as  internal  control  over 
financial reporting.

DISCLOSURE CONTROLS & PROCEDURES

The  Corporation  has  established  disclosure  controls  and 
procedures  to  ensure  that  information  disclosed  in  this 
MD&A  and  the  related  financial  statements  of  K-Bro  was 
properly  recorded,  processed,  summarized  and  reported 
to  the  Board  of  Directors  and  the  Audit  Committee.  The 
Corporation’s  CEO  and  CFO  have  evaluated  the  effective-
ness  of  these  disclosure  controls  and  procedures  for  the 
year ended December 31, 2019, and the CEO and CFO have 
concluded that these controls were operating effectively.

INTERNAL CONTROLS OVER FINANCIAL REPORTING

The  CEO  and  CFO  acknowledge  responsibility  for  the 
design of internal controls over financial reporting (“ICFR”). 
Consequently the CEO and CFO confirm that the additions 
to  these  controls  that  occurred  during  the  year  ended 
December 31, 2019, did not materially affect, or are reason-
ably likely to materially affect, the Corporation’s ICFR. Based 
upon their evaluation of these controls for the year ended 
December 31, 2019, the CEO and CFO have concluded that 
these controls were operating effectively.

A control system, no matter how well conceived and operated, 
can  provide  only  reasonable,  and  not  absolute,  assurance 
that the objectives of the control system are met. As a result 
of the inherent limitations in all control systems, no evalu-
ation  of  controls  can  provide  absolute  assurance  that  all 
control issues, including instance of fraud, if any, have been 
detected. These inherent limitations include, amongst other 
items:  (i)  that  managements’  assumptions  and  judgments 
could ultimately prove to be incorrect under varying condi-
tions and circumstances; or, (ii) the impact of isolated errors.

Additionally, controls may be circumvented by the unautho-
rized acts of individuals, by collusion of two or more people, 
or  by  management  override.  The  design  of  any  system  of 
controls  is  also  based,  in  part,  upon  certain  assumptions 
about  the  likelihood  of  future  events,  and  there  can  be  no 
assurance  that  any  design  will  succeed  in  achieving  its 
stated goals under all potential (future) conditions.

Additional  information  regarding  K-Bro  including  required  securities  filings 
are  available  on  our  website  at  www.k-brolinen.com  and  on  the  Canadian 
Securities Administrators’ website at www.sedar.com; the System for Electronic 
Document Analysis and Retrieval (“SEDAR”).

Vous  pouvez  obtenir  des  renseignements  supplémentaires  sur  la  Société, 
y  compris  les  documents  déposés  auprès  des  autorités  de  réglementation, 
sur  notre  site  Web,  au  www.k-brolinen.com  et  sur  le  site  Web  des  autorités 
canadiennes en valeurs mobilières au www.sedar.com, le site Web du Système 
électronique de données, d’analyse et de recherche (« SEDAR »).

WE ARE DEPENDABLE.  35

2019 ANNUAL REPORT36

CONSOLIDATED
FINANCIAL STATEMENTS

  37 

INDEPENDENT AUDITOR’S REPORT

  39   CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

  40   CONSOLIDATED STATEMENTS OF EARNINGS & COMPREHENSIVE INCOME

  41   CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

  42   CONSOLIDATED STATEMENTS OF CASH FLOW

  43   NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

  71   CORPORATE INFORMATION

WE ARE DEPENDABLE.  37

Independent Auditor’s Report

To the Shareholders of K-Bro Linen Inc. 

Other information

Our opinion

In  our  opinion,  the  accompanying  consolidated  financial 
statements  present  fairly,  in  all  material  respects,  the 
financial  position  of  K-Bro  Linen  Inc.  and  its  subsidiaries 
(together, the Company) as at December 31, 2019 and 2018, 
and  its  financial  performance  and  its  cash  flows  for  the 
years then ended in accordance with International Financial 
Reporting Standards (IFRS).

What we have audited

The Company’s consolidated financial statements comprise:

 ·

 ·

 ·

 ·

 ·

the consolidated statements of financial position as at 
December 31, 2019 and 2018;

the consolidated statements of earnings and compre-
hensive income for the years then ended;

the  consolidated  statements  of  changes  in  equity  for 
the years then ended;

the consolidated statements of cash flow for the years 
then ended; and

the notes to the consolidated financial statements, which 
include a summary of significant accounting policies.

Basis for opinion

We  conducted  our  audit  in  accordance  with  Canadian 
generally accepted auditing standards. Our responsibilities 
under those standards are further described in the Auditor’s 
responsibilities  for  the  audit  of  the  consolidated  financial 
statements section of our report.

We believe that the audit evidence we have obtained is suffi-
cient and appropriate to provide a basis for our opinion.

Independence

Management is responsible for the other information. The 
other information comprises the Management’s Discussion 
and  Analysis,  which  we  obtained  prior  to  the  date  of  this 
auditor’s report and the information, other than the consoli-
dated financial statements and our auditor’s report thereon, 
included in the annual report, which is expected to be made 
available to us after that date.

Our opinion on the consolidated financial statements does not 
cover the other information and we do not and will not express 
an opinion or any form of assurance conclusion thereon.

In  connection  with  our  audit  of  the  consolidated  financial 
statements, our responsibility is to read the other informa-
tion identified above and, in doing so, consider whether the 
other information is materially inconsistent with the consol-
idated  financial  statements  or  our  knowledge  obtained  in 
the audit, or otherwise appears to be materially misstated.

If, based on the work we have performed on the other infor-
mation that we obtained prior to the date of this auditor’s 
report, we conclude that there is a material misstatement 
of  this  other  information,  we  are  required  to  report  that 
fact.  We  have  nothing  to  report  in  this  regard.  When  we 
read the information, other than the consolidated financial 
statements  and  our  auditor’s  report  thereon,  included  in 
the  annual  report,  if  we  conclude  that  there  is  a  material 
misstatement therein, we are required to communicate the 
matter to those charged with governance.

Responsibilities of management and those charged with 
governance for the consolidated financial statements

Management  is  responsible  for  the  preparation  and  fair 
presentation  of  the  consolidated  financial  statements  in 
accordance  with  IFRS,  and  for  such  internal  control  as 
management determines is necessary to enable the prepa-
ration  of  consolidated  financial  statements  that  are  free 
from material misstatement, whether due to fraud or error.

We  are  independent  of  the  Company  in  accordance  with 
the  ethical  requirements  that  are  relevant  to  our  audit  of 
the  consolidated  financial  statements  in  Canada.  We  have 
fulfilled  our  other  ethical  responsibilities  in  accordance 
with these requirements.

the  consolidated 

In  preparing 
financial  statements, 
management  is  responsible  for  assessing  the  Company’s 
ability to continue as a going concern, disclosing, as appli-
cable, matters related to going concern and using the going 
concern  basis  of  accounting  unless  management  either 

2019 ANNUAL REPORT38

intends to liquidate the Company or to cease operations, or 
has no realistic alternative but to do so.

Those  charged  with  governance  are  responsible  for 
overseeing the Company’s financial reporting process.

Auditor’s responsibilities for the audit of the consolidated 
financial statements

Our  objectives  are  to  obtain  reasonable  assurance  about 
whether the consolidated financial statements as a whole 
are free from material misstatement, whether due to fraud 
or error, and to issue an auditor’s report that includes our 
opinion. Reasonable assurance is a high level of assurance, 
but  is  not  a  guarantee  that  an  audit  conducted  in  accor-
dance with Canadian generally accepted auditing standards 
will always detect a material misstatement when it exists. 
Misstatements  can  arise  from  fraud  or  error  and  are 
considered material if, individually or in the aggregate, they 
could  reasonably  be  expected  to  influence  the  economic 
decisions of users taken on the basis of these consolidated 
financial statements.

As part of an audit in accordance with Canadian generally 
accepted  auditing  standards,  we  exercise  professional 
judgment and maintain professional skepticism throughout 
the audit. We also:

 ·

Identify and assess the risks of material misstatement 
of the consolidated financial statements, whether due 
to fraud or error, design and perform audit procedures 
responsive  to  those  risks,  and  obtain  audit  evidence 
that  is  sufficient  and  appropriate  to  provide  a  basis 
for  our  opinion.  The  risk  of  not  detecting  a  material 
misstatement  resulting  from  fraud  is  higher  than  for 
one resulting from error, as fraud may involve collusion, 
forgery,  intentional  omissions,  misrepresentations,  or 
the override of internal control.

 · Obtain  an  understanding  of  internal  control  relevant 
to  the  audit  in  order  to  design  audit  procedures  that 
are  appropriate  in  the  circumstances,  but  not  for  the 
purpose of expressing an opinion on the effectiveness 
of the Company’s internal control.

 · Evaluate  the  appropriateness  of  accounting  policies 
used and the reasonableness of accounting estimates 
and related disclosures made by management.

 · Conclude on the appropriateness of management’s use 
of  the  going  concern  basis  of  accounting  and,  based 
on  the  audit  evidence  obtained,  whether  a  material 
uncertainty  exists  related  to  events  or  conditions  that 

may  cast  significant  doubt  on  the  Company’s  ability 
to  continue  as  a  going  concern.  If  we  conclude  that  a 
material  uncertainty  exists,  we  are  required  to  draw 
attention  in  our  auditor’s  report  to  the  related  disclo-
sures in the consolidated financial statements or, if such 
disclosures are inadequate, to modify our opinion. Our 
conclusions are based on the audit evidence obtained 
up to the date of our auditor’s report. However, future 
events or conditions may cause the Company to cease 
to continue as a going concern.

 · Evaluate the overall presentation, structure and content 
of the consolidated financial statements, including the 
disclosures,  and  whether  the  consolidated  financial 
statements represent the underlying transactions and 
events in a manner that achieves fair presentation.

 · Obtain sufficient appropriate audit evidence regarding 
the  financial  information  of  the  entities  or  business 
activities within the Company to express an opinion on 
the consolidated financial statements. We are respon-
sible for the direction, supervision and performance of 
the group audit. We remain solely responsible for our 
audit opinion.

We  communicate  with  those  charged  with  governance 
regarding,  among  other  matters,  the  planned  scope  and 
timing of the audit and significant audit findings, including 
any  significant  deficiencies  in  internal  control  that  we 
identify during our audit.

We  also  provide  those  charged  with  governance  with  a 
statement  that  we  have  complied  with  relevant  ethical 
requirements  regarding  independence,  and  to  communi-
cate with them all relationships and other matters that may 
reasonably  be  thought  to  bear  on  our  independence,  and 
where applicable, related safeguards.

The  engagement  partner  on  the  audit  resulting  in  this 
independent auditor’s report is Anna Coghill.

(Signed) “PricewaterhouseCoopers LLP”

Chartered Professional Accountants 
Edmonton, Alberta / March 19, 2020

PricewaterhouseCoopers LLP 
Stantec Tower, 10220 103 Avenue NW, Suite 2200, 
Edmonton, Alberta, Canada T5J 0K4 
T: +1 780 441 6700  F: +1 780 441 6776

“PwC” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership.

WE ARE DEPENDABLE.  39

CONSOLIDATED STATEMENTS   
OF FINANCIAL POSITION

($ Thousands of CDN dollars) 

ASSETS
Current assets
Cash and cash equivalents  
Accounts receivable  
Income tax receivable  
Prepaid expenses and deposits  
Linen in service (note 7)  

Property, plant and equipment (note 8)  
Intangible assets (note 9)  
Goodwill (note 10)  

LIABILITIES
Current liabilities
Accounts payable and accrued liabilities  
Lease liabilities (note 14)  
Income taxes payable  
Dividends payable to shareholders  

Long-term debt (note 12)  
Lease liabilities (note 14)  
Provisions (note 11)  
Deferred income taxes (note 15)  

SHAREHOLDERS’ EQUITY
Share capital  
Contributed surplus  
Deficit  
Accumulated other comprehensive income  

Contingencies and commitments (note 16)

DEC 31, 2019 

DEC 31, 2018

5,301 
34,900 
- 
4,334 
26,039 
70,574  

226,332  
13,699  
41,454  
352,059  

28,689  
8,297  
1,507  
1,060  
39,553  

62,494  
38,531  
2,838  
12,592  
156,008  

203,110  
2,241  
(10,078)  
778  
196,051  

352,059  

2,827
33,536
3,601
4,228
26,371
70,563

194,248
15,682
41,736
322,229

34,682
-
-
1,056
35,738

70,203
2,854
2,645
12,129
123,569

201,429
2,112
(6,547)
1,666
198,660

322,229

The accompanying notes are an integral part of these consolidated financial statements.

APPROVED BY THE BOARD OF DIRECTORS

ROSS S. SMITH  
Director

MATTHEW HILLS 
Director

2019 ANNUAL REPORT 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF EARNINGS  
& COMPREHENSIVE INCOME

Years ended December 31 

REVENUE  
Expenses
Wages and benefits  
Linen (note 7)  
Utilities  
Delivery  
Occupancy costs  
Materials and supplies  
Repairs and maintenance  
Corporate  
Gain on disposal of property, plant and equipment  

EBITDA  

Other expenses
Depreciation of property, plant and equipment (note 8)  
Amortization of intangible assets (note 9)  
Finance expense (note 13)  

Earnings before income taxes  
Current income tax expense (recovery) 
Deferred income tax expense  
Income tax expense  
Net earnings 

Other comprehensive income 
Items that may be subsequently reclassified to earnings:
    Foreign currency translation differences on foreign operations  
Total comprehensive income  

Net earnings per share (note 18):
Basic  
Diluted  

Weighted average number of shares outstanding:
Basic  
Diluted  

($ Thousands of CDN dollars, except share and per share amounts) 

The accompanying notes are an integral part of these consolidated financial statements.

2019 

252,410  

99,562  
27,463  
16,427  
28,789  
4,483  
8,256  
8,761  
11,104  
(8)  
204,837  
47,573  

24,705  
3,260  
5,802  
33,767  

13,806  
1,722  
1,178  
2,900  
10,906  

(888)  
10,018  

1.04  
1.03  

10,508,080  
10,571,347  

10,466,458
10,500,014

40

2018

239,534

99,992
26,699
14,991
30,736
9,883
8,471
8,215
11,030
(64)
209,953
29,581

15,871
3,004
3,315
22,190

7,391
(984)
2,206
1,222
6,169

1,738
7,907

0.59
0.59

WE ARE DEPENDABLE.   
 
CONSOLIDATED STATEMENTS   
OF CHANGES IN EQUITY

($ Thousands of CDN dollars) 

Total Share  Contributed 
Surplus 

Capital 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

As at December 31, 2018  
Change in accounting policy (note 3)  
Restated total equity at January 1, 2019  
Total comprehensive income  
Dividends declared (note 20)  
Employee share based compensation expense  
Shares vested during the year  
As at December 31, 2019  

201,429  
-  
201,429  
-  
-  
-  
1,681  
203,110  

2,112  
-  
2,112  
-  
-  
1,810  
(1,681)  
2,241  

(6,547)  
(1,730) 
(8,277)  
10,906  
(12,707)  
-  
-  
(10,078)  

1,666  
-  
1,666  
(888)  
-  
-  
-  
778  

($ Thousands of CDN dollars) 

Total Share  Contributed 
Surplus 

Capital 

  Accumulated Other
Comprehensive 
Income (loss) 

Deficit 

As at January 1, 2018 
Total comprehensive income  
Dividends declared (note 20)  
Employee share based compensation expense  
Shares vested during the year  
As at December 31, 2018  

199,772  
-  
-  
-  
1,657  
201,429  

1,952  
-  
-  
1,817  
(1,657)  
2,112  

(65)  
6,169 
(12,651)  
-  
-  
(6,547)  

(72)  
1,738  
-  
-  
-  
1,666  

The accompanying notes are an integral part of these consolidated financial statements.

Total
Equity

198,660
(1,730)
196,930
10,018
(12,707)
1,810
-
196,051

Total
Equity

201,587
7,907
(12,651)
1,817
-
198,660

 
 
 
 
 
 
 
 
 
 
42

2018

6,169
15,871
3,004
262
129
1,817
(64)
(460)
2,206
28,934

(11,380)
17,554

27,423
-
(12,646)
14,777

(36,527)
397
(106)
(4,700)
(40,936)

(8,605)
156
11,276
2,827

2,959
1,199

CONSOLIDATED STATEMENTS OF CASH FLOW

Years ended December 31, 

OPERATING ACTIVITIES
Net earnings  
Depreciation of property, plant and equipment (note 8)  
Amortization of intangible assets (note 9)  
Lease inducements, net of amortization (note 14)  
Accretion expense (note 11)  
Employee share based compensation expense  
Gain on disposal of property, plant and equipment  
Settlement of provision (note 11)  
Deferred income taxes  

Change in non-cash working capital items (note 21)  
Cash provided by operating activities  

FINANCING ACTIVITIES
Net (repayment) proceeds of revolving debt  
Principle elements of lease payments (note 14)  
Dividends paid to shareholders  
Cash (used in) provided by financing activities  

INVESTING ACTIVITIES
Purchase of property, plant and equipment (note 8)  
Proceeds from disposal of property, plant and equipment  
Purchase of intangible assets (note 9)  
Acquisition of business (note 6)  
Cash used in investing activities  

Change in cash and cash equivalents during the year  
Effect of exchange rate changes on cash and cash equivalents  
Cash and cash equivalents, beginning of year  
Cash and cash equivalents, end of year  

Supplementary cash flow information
Interest paid  
Income taxes paid  

($ Thousands of CDN dollars) 

The accompanying notes are an integral part of these consolidated financial statements.

2019 

10,906  
24,705  
3,260  
-  
199  
1,810 
(8)  
-  
1,178  
42,050  

1,866  
43,916  

(7,709)  
(6,691)  
(12,703)  
(27,103)  

(12,942)  
51  
(1,439)  
-  
(14,330)  

2,483  
(9)  
2,827  
5,301  

5,459  
228  

WE ARE DEPENDABLE.   
 
43

NOTES TO THE CONSOLIDATED   
FINANCIAL STATEMENTS

($ Thousands of Canadian dollars except share and per share amounts, Years ended December 31, 2019 and 2018)

K-Bro  Linen  Inc.  (the  “Corporation”  or  “K-Bro”)  is  incor-
porated  in  Canada  under  the  Business  Corporations  Act 
(Alberta). K-Bro is the largest owner and operator of laundry 
and linen processing facilities in Canada and a market leader 
for  laundry  and  textile  services  in  Scotland  and  the  North 
East of England. K-Bro and its wholly owned subsidiaries, 
operate  across  Canada  and  the  United  Kingdom  (“UK”), 
provide a range of linen services to healthcare institutions, 
hotels and other commercial organizations that include the 
processing, management and distribution of general linen 
and operating room linen. 

The  Corporation’s  operations  in  Canada  include  nine 
processing  facilities  and  two  distribution  centres  under 
three  distinctive  brands,  including  K-Bro  Linen  Systems 
Inc., Buanderie HMR and Les Buanderies Dextraze, in ten 
Canadian  cities:  Québec  City,  Montréal,  Toronto,  Regina, 
Saskatoon,  Prince  Albert,  Edmonton,  Calgary,  Vancouver 
and Victoria.

The  Corporation’s  operations  in  the  UK  include  Fishers 
Topco  Ltd.  (“Fishers”)  which  was  acquired  by  K-Bro  on 
November  27,  2017.  Fishers  was  established  in  1900  and 
is  an  operator  of  laundry  and  linen  processing  facilities 
in  Scotland,  providing  linen  rental,  workwear  hire  and 
cleanroom  garment  services  to  the  hospitality,  health-
care,  manufacturing  and  pharmaceutical  sectors.  Fishers’ 
client  base  includes  major  hotel  chains  and  prestigious 
venues across Scotland and the North East of England. The 
company operates in five cities, in Scotland and the North 
East  of  England  with  facilities  in  Cupar,  Perth,  Newcastle, 
Livingston and Coatbridge.

The Corporation’s common shares are traded on the Toronto 
Stock Exchange under the symbol “KBL”. The address of the 
Corporation’s registered head office is 14903 – 137 Avenue, 
Edmonton, Alberta, Canada.

These  audited  annual  consolidated  financial  statements 
(the  “Consolidated  Financial  Statements”)  were  approved 
and authorized for issuance by the Board of Directors (“the 
Board”) on March 19, 2020.

($ Thousands of CDN dollars, except share and per share amounts)

1) BASIS OF PRESENTATION

The Consolidated Financial Statements of the Corporation 
have  been  prepared  in  accordance  with  International 
Financial  Reporting  Standards  as  published  in  the  CPA 
Canada  Handbook  (IFRS).  The  preparation  of  financial 
statements  in  conformity  with  IFRS  requires  the  use  of 
certain  critical  accounting  estimates.  It  also  requires 
management  to  exercise  its  judgment  in  the  process  of 
applying  the  Corporation’s  accounting  policies.  The  areas 
involving  a  higher  degree  of  judgment  or  complexity,  or 
areas  where  assumptions  and  estimates  are  significant 
to  the  Consolidated  Financial  Statements  are  disclosed  in 
Note 5.

2)  SIGNIFICANT ACCOUNTING 

POLICIES

The principal accounting policies applied in the preparation 
of  these  Consolidated  Financial  Statements  are  set  out 
below. These policies have been consistently applied to all 
the periods presented, unless otherwise stated.

a) BASIS OF MEASUREMENT

The Consolidated Financial Statements have been prepared 
under the historical cost convention.

b) PRINCIPLES OF CONSOLIDATION

financial  statements 

the 
The  consolidated 
its  wholly  owned  subsidiaries  and  the 
Corporation, 
long-term  incentive  plan  account  (Note  2(o)).  All  inter-
company balances and transactions have been eliminated 
upon consolidation.

include 

c) CASH & CASH EQUIVALENTS

Cash and cash equivalents includes cash on hand, deposits 
with banks, other short-term highly liquid investments with 
original maturities of three months or less.

Cash  and  cash  equivalents  are  classified  as  loans  and 
receivables  and  are  carried  at  amortized  cost,  which  is 
equivalent to fair value.

2019 ANNUAL REPORT44

d) LINEN IN SERVICE

Linen in service is stated at cost less accumulated depre-
ciation.  The  cost  is  based  on  the  expenditures  that  are 
directly attributable to the acquisition of linen, amortization 
commences when linen is put into service; with operating 
room  linen  amortized  across  its  estimated  service  life  of 
24  months  and  general  linen  amortized  based  on  usage 
which results in an estimated average service life of 24 to 
36 months.

e) REVENUE RECOGNITION

A laundry services contract is a contract specifically negoti-
ated for the provision of laundry and linen services. Revenue 
is based on contractually set pricing on a consistent unit-of-
weight  or  price-per-piece  basis  for  each  service  over  the 
term  of  the  contract.  The  Corporation  reports  revenue 
under  two  revenue  categories:  healthcare  and  hospitality 
services. When determining the proper revenue recognition 
method  for  contracts,  the  Corporation  evaluates  whether 
two or more contracts should be combined and accounted 
for  as  one  single  contract  and  whether  the  combined  or 
single contract should be accounted for as more than one 
performance  obligation.  The  Corporation  accounts  for  a 
contract  when,  it  has  commercial  substance,  the  parties 
have  approved  the  contract  in  accordance  with  customary 
business practices and are committed to their obligations, 
the rights of the parties and payment terms are identified, 
and collectability of consideration is probable. 

  1) Identifying the Contract

 The Corporation’s policy for revenue recognition requires 
an  appropriately  authorized  contract,  with  sign-off  by 
representatives  from  all  respective  parties,  before  any 
services  are  provided  to  a  customer.  Contained  within 
the  terms  of  these  contracts  is  detailed  information 
identifying  each  party’s  rights  regarding  the  laundry 
and  linen  services  to  be  provided,  as  well  as  associ-
ated  payment  terms  (i.e.  service  pricing,  early  payment 
discounts,  invoicing  requirements,  etc.).  In  addition,  the 
Corporation’s  contracts  have  commercial  substance 
as  the  services  to  be  provided  will  directly  impact  the 
Corporation’s future cash flows via incoming revenue and 
related outgoing expenditures. 

 As  part  of  the  Corporation’s  analysis  in  reviewing  and 
accepting a contract, the Corporation assesses the likeli-
hood  of  collection  from  all  prospective  customers  and 
only transacts with those customers from which payment 
is  probable.  As  the  Corporation’s  significant  customer 
contracts  are  generally  with  government-funded  health 
agencies and large volume hotels, it is probable that the 

Corporation  will  collect  the  consideration  to  which  is 
entitled for the performance of these contracts. 

 For  services  provided  following  the  expiration  of  a 
contract  and  subsequent  renewal  negotiations,  the 
terms of the original contract carry forward until the new 
agreement  has  been  appropriately  authorized.  This  is 
confirmed through verbal approval, and is consistent with 
customary business practices. 

  2) Identifying Performance Obligations in a Contract

 Linen  services  are  provided  to  the  Corporation’s 
customers consecutively over a period of time (i.e. daily 
deliveries over the contract term) and the same method is 
used to measure the Corporation’s progress in satisfying 
the performance of the contract (i.e. revenue is based on 
contractually  set  pricing  on  a  consistent  unit-of-weight 
or price-per-piece basis for each service over the term 
of  the  contract).  Additionally,  these  services  generally 
include integrated processing and delivery, consist of a 
single deliverable (clean processed volume), and in the 
case  of  rental  linen,  are  not  offered  individually  (rental 
linen  is  used  as  an  input  in  the  provision  of  standard 
laundry  and  linen  services).  Therefore,  the  services 
provided  under  one  service  agreement  constitute  a 
single performance obligation.

  3) Determining the Transaction Price

 The majority of the Corporation’s contracts utilize a fixed 
pricing model. These contracts stipulate a fixed rate to be 
charged to customers on a price-per-unit basis, including 
either  weight-based  or  item-based  billing.  For  these 
types of arrangements, revenue is recognized over time 
as  each  unit  of  linen  is  processed  and  delivered  using 
the fixed consideration rate per the contract. In addition 
to  the  above  pricing  methodology,  some  contracts  have 
additional  components  which  meet  the  definition  of 
variable consideration per IFRS 15, which are accounted 
for using the most likely amount method. The estimates 
of  variable  consideration  and  determination  of  whether 
to  include  estimated  amounts  in  the  transaction  price 
are based largely on an assessment of the Corporation’s 
anticipated  performance  and  all  information,  historical, 
current and forecasted, that is reasonably available.

  4) Allocating the Transaction Price

 Each  of  the  customer’s  individual  customer  contracts 
represents a single performance obligation. As a result, 
the transaction price for each contract (based on contrac-
tually  stipulated  fixed  and  variable  pricing  for  a  single 
deliverable) is allocated to each processed item based on 
the agreed upon rate.

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
 
 
 
 
 
45

 Volume  rebates,  where  applicable,  are  recorded  based 
on  annualized  expected  volumes  of  individual  customer 
contracts  when  it  is  reasonable  that  the  criteria  are 
likely to be met. Based on past experience, management 
believes  that  volumes  utilized  for  any  estimates  are 
reasonable and would not expect a material deviation to 
the balance of accrued liabilities or revenue. 

ASSET 

Buildings 

Laundry equipment  

Office equipment  

Delivery equipment  

RATE

15 – 25 years 

7 – 20 years 

2 – 5 years 

5 – 10 years 

Computer equipment  

2 years 

  5) Performance Obligations Satisfied Over Time

Leasehold improvements   

Lease term

 The  Corporation  typically  transfers  control  of  goods  or 
services  and  satisfies  performance  obligations  over  time, 
once clean linen has been provided to the customer and the 
customer has accepted delivery of the processed items. 

 Payment  of  laundry  services  are  due  respective  of  the 
terms  as  indicated  in  the  customer’s  laundry  service 
contract, whereby customers are generally invoiced on a 
monthly basis and consideration is payable when invoiced.

f) PROPERTY, PLANT & EQUIPMENT

Property,  plant  and  equipment  are  stated  at  cost  less 
accumulated  depreciation  and  accumulated  impairment 
losses. Cost includes expenditures that are directly attrib-
utable to the acquisition of the items. Subsequent costs are 
included in the asset’s carrying amount or recognized as a 
separate asset, as appropriate, only when it is probable that 
future economic benefits associated with the item will flow 
to the Corporation and the cost of the item can be reliably 
measured.  The  carrying  amount  of  a  replaced  part  is 
derecognized. Repairs and maintenance are charged to the 
statement of earnings during the financial period in which 
they are incurred. 

General  and  specific  borrowing  costs  that  are  directly 
attributable  to  the  acquisition,  construction  or  production 
of  a  qualifying  asset  are  capitalized  during  the  period  of 
time that is required to complete and prepare the asset for 
its  intended  use  or  sale.  Qualifying  assets  are  assets  that 
necessarily take a substantial period of time to get ready for 
their intended use or sale.

The  Corporation  has  not  capitalized  any  borrowing  costs 
during the year as there were no qualifying assets.

The major categories of property, plant and equipment are 
depreciated  on  a  straight-line  basis  to  allocate  their  cost 
over their estimated useful lives as follows:

Gains and losses on disposals of property, plant and equip-
ment are determined by comparing the proceeds with the 
carrying amount of the asset.

g) INTANGIBLE ASSETS

Intangible  assets  acquired  in  a  business  combination  are 
recorded at fair value at the acquisition date. Subsequently 
they are carried at cost less accumulated amortization and 
accumulated impairment losses.

The  major  categories  of  intangible  assets  are  depreciated 
on  a  straight-line  basis  to  allocate  their  cost  over  their 
estimated useful lives as follows:

ASSET 

RATE

Customer contracts 

1 – 20 years 

Computer software  

Brand 

5 years 

Indefinite

These  estimates  are  reviewed  at  least  annually  and  are 
updated  if  expectations  change  as  a  result  of  changing 
client relationships or technological obsolescence.

h) IMPAIRMENT OF NON-FINANCIAL ASSETS

Property,  plant  and  equipment  and  intangible  assets  are 
tested for impairment when events or changes in circum-
stances indicate that the carrying amount may not be recov-
erable. Long-lived assets that are not amortized are subject 
to an annual impairment test. For the purpose of measuring 
recoverable  amounts,  assets  are  grouped  at  the  lowest 
level for which there are separately identifiable cash flows 
(cash-generating unit or “CGU”). The recoverable amount is 
the higher of an asset’s fair value less costs to sell and value 
in use (being the present value of the expected future cash 
flows of the relevant asset or CGU). An impairment loss is 
recognized  for  the  amount  by  which  the  asset’s  carrying 
amount  exceeds  its  recoverable  amount.  The  Corporation 
evaluates  impairment  losses,  other  than  goodwill  impair-
ment, for potential reversals when events or circumstances 
warrant such consideration.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
46

i) INCOME TAXES

The tax expense for the year comprises current and deferred 
tax. Tax is recognized in statement of earnings, except to the 
extent that it relates to items recognized in other compre-
hensive income or directly in equity. In this case, the tax is 
also recognized in other comprehensive income or directly 
in equity, respectively.

The  current  income  tax  provision  is  calculated  on  the 
basis  of  the  tax  laws  enacted  or  substantively  enacted  at 
the  balance  sheet  date  of  the  taxation  authority  where 
the  Corporation  operates  and  generates  taxable  income. 
Management  periodically  evaluates  positions  taken  in  tax 
returns  with  respect  to  situations  in  which  applicable  tax 
regulation is subject to interpretation. It establishes provi-
sions where appropriate on the basis of amounts expected 
to be paid to the tax authorities.

Deferred  income  tax  is  recognized,  using  the  liability 
method, on temporary differences arising between the tax 
bases  of  assets  and  liabilities  and  their  carrying  amounts 
in the Consolidated Financial Statements. Deferred income 
tax is determined using tax rates and laws that have been 
enacted or substantively enacted by the balance sheet date 
and are expected to apply when the related deferred income 
tax  asset  is  realized  or  the  deferred  income  tax  liability  
is settled.

Deferred income tax assets are recognized only to the extent 
that it is probable that future taxable profit will be available 
against which the temporary differences can be utilized.

j) BUSINESS COMBINATIONS

Business combinations are accounted for using the acqui-
sition  method.  The  acquired  identifiable  net  assets  are 
measured at their fair value at the date of acquisition. The 
consideration  transferred  includes  the  fair  value  of  any 
asset or liability resulting from a contingent consideration 
arrangement. Any excess of the purchase price over the fair 
value of the net assets acquired is recognized as goodwill. 
Any deficiency of the purchase price below the fair value of 
the net assets acquired is recorded as a gain in net earnings. 
Associated transaction costs are expensed when incurred.

k) GOODWILL

Goodwill  is  the  residual  amount  that  results  when  the 
purchase price of an acquired business exceeds the sum of 
the  amounts  allocated  to  the  identifiable  assets  acquired, 
less  liabilities  assumed,  based  on  their  estimated  fair 
values  at  the  acquisition  date.  Goodwill  is  allocated  as  of 
the  date  of  the  business  combination.  Goodwill  is  tested 
for  impairment  annually  in  the  fourth  quarter,  or  more 

frequently if events or changes in circumstances indicate a 
potential impairment.

Goodwill  acquired  through  a  business  combination  is 
allocated to each CGU, or group of CGUs, that are expected 
to  benefit  from  the  related  business  combination.  A  CGU 
represents  the  lowest  level  within  the  entity  at  which  the 
goodwill is monitored for internal management purposes.

l) EARNINGS PER SHARE

Basic earnings per share (“EPS”) is calculated by dividing 
net  earnings  for  the  period  attributable  to  Shareholders 
of  the  Corporation  by  the  weighted  average  number  of 
Common shares outstanding during the period.

Diluted EPS is calculated by adjusting the weighted average 
number of common shares outstanding for dilutive instru-
ments. The number of common shares included within the 
weighted  average  is  computed  using  the  treasury  stock 
method.  The  Corporation’s  potentially  dilutive  Common 
shares  are  comprised  of  long-term  incentive  plan  equity 
compensation  granted  to  officers  and  key  employees  
(Note 2(o)).

m) FOREIGN CURRENCY TRANSLATION

The  consolidated  financial  statements  are  presented 
in  Canadian  dollars.  The  Corporation’s  operations 
in 
Canada  have  a  functional  currency  of  Canadian  dollars. 
The  Corporation’s  operations  in  the  UK  have  a  functional 
currency of pounds sterling.

Translation of Foreign Entities

The  functional  currency  for  each  of  the  Corporation’s 
subsidiaries  is  the  currency  of  the  primary  economic 
environment  in  which  it  operates.  Operations  with  foreign 
functional currencies are translated into the Corporation’s 
presentation currency in the following manner:

 · Monetary  and  non-monetary  assets  and  liabilities  are 
translated  at  the  spot  exchange  rate  in  effect  at  the 
reporting date;

 ·

 ·

 ·

 Revenue  and  expense  items  (including  depreciation 
and  amortization)  are  translated  at  average  rates  of 
exchange prevailing during the period, which approxi-
mate the exchange rates on the transaction dates;

 Impairment  of  assets  are  translated  at  the  prevailing 
rate of exchange on the date of the impairment recog-
nition, and;

 Exchange  gains  and  losses  that  result  from  translation 
are  recognized  as  a  foreign  currency  translation  differ-
ence in accumulated other comprehensive income (loss).

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.  47

Translation of Transactions & Balances

Transactions in currencies other than the entity’s functional 
currency are recognized at the rates of exchange prevailing 
at the date of the transaction as follows:

 ·

 Monetary  assets  and  liabilities  are  translated  at  the 
exchange rate in effect at the reporting date;

 · Non-monetary 

items  are  translated  at  historical 

exchange rates; and

 ·

 Revenue and expense items are translated at the average 
rates of exchange, except depreciation and amortization, 
which are translated at the rates of exchange applicable 
to the related assets, with any gains or losses recognized 
within “finance expense” in the consolidated statements 
of earnings & comprehensive income.

n) PROVISION

Provisions  are  recognised  when  the  Corporation  has  a 
present  obligation  (legal  or  constructive)  as  a  result  of 
a  past  event,  it  is  probable  that  an  outflow  of  resources 
embodying  economic  benefits  will  be  required  to  settle 
the  obligation  and  a  reliable  estimate  can  be  made  of  the 
amount of the obligation. Provisions are not recognised for 
future operating losses.

Where there are a number of similar obligations, the likeli-
hood that an outflow will be required in settlement is deter-
mined by considering the class of obligations as a whole. A 
provision is recognised even if the likelihood of an outflow 
with respect to any one item included in the same class of 
obligations may be small.

Provisions are measured at the present value of manage-
ment’s best estimate of the expenditure required to settle 
the  present  obligation  at  the  end  of  the  reporting  period. 
The  discount  rate  used  to  determine  the  present  value  is 
a pre-tax rate that reflects current market assessments of 
the time value of money and the risks specific to the liability. 
The increase in the provision due to the passage of time is 
recognised as interest expense.

o) EMPLOYEE BENEFITS

Post-Employment Benefit Obligations

The  Corporation  contributes  on  behalf  of  its  employees  
to  their  individual  Registered  Retirement  Savings  Plans 
subject  to  an  annual  maximum  of  10%  of  gross  personal 
earnings. The Corporation accounts for contributions as an 

expense in the period that they are incurred. The Corporation 
does not provide any other post-employment or post-retire-
ment benefits.

Existing Equity-Based Compensation Plan of the Corporation

On  June  16,  2011,  the  Shareholders  of  the  Corporation 
approved  a  new  Long-term  Incentive  Plan  (“LTI”),  which 
was  amended  and  restated  as  of  December  31,  2018. 
Under  the  LTI,  awards  are  granted  annually  in  respect  of 
the prior fiscal year to the eligible participants based on a 
percentage of annual salary. The amount of the award (net 
of  withholding  obligations)  is  satisfied  by  issuing  treasury 
shares or cash to be held in trust by the trustee pursuant 
to the terms of the LTI. All awards issued under the provi-
sions of the LTI are recorded as compensation expense over 
the relevant service period, being the year to which the LTI 
relates and the vesting period of the shares.

The  Amendment  made  on  December  31,  2018  gave  the 
Board  of  Directors  the  right  to  elect  to  satisfy  the  award 
in cash. The Corporation has determined that this change 
did not create an obligation to satisfy the award in cash and 
therefore the LTI continues to be treated as an equity settled 
share based payment.

Subject to the discretion of the Compensation, Nominating 
and  Corporate  Governance  Committee  of  the  Board  of 
Directors,  one-quarter  of  a  Participant’s  grant  will  vest 
on  the  Determination  Date  (defined  as  the  first  May  15th 
following  the  date  that  the  Directors  of  the  Corporation 
approve the audited consolidated financial statements of the 
Corporation for the prior year). The remaining three-quar-
ters  of  the  Participant’s  grant  will  vest  on  November  30th 
following the second anniversary of the Determination Date.

If  a  change  of  control  occurs,  all  LTI  Shares  held  by  the 
Administrator in respect of unvested grants will vest immedi-
ately.  LTI  participants  are  entitled  to  receive  dividends  on 
all  common  shares  granted  under  the  LTI  whether  vested 
or  unvested.  In  most  circumstances,  unvested  common 
shares held by the LTI Administrator for a participant will be 
forfeited if the participant resigns or is terminated for cause 
prior  to  the  applicable  vesting  date,  and  those  common 
shares will be disposed of by the Administrator to K-Bro for 
no consideration and such Common shares shall thereupon 
be  cancelled.  If  a  participant  is  terminated  without  cause, 
retires  or  resigns  on  a  basis  which  constitutes  construc-
tive  dismissal,  the  participant  will  be  entitled  to  receive 
his or her unvested common shares on the regular vesting 
schedule under the LTI.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT48

p) FINANCIAL INSTRUMENTS

The  Corporation  classifies  its  financial  assets  in  the 
following measurement categories:

 ·

 Those to be measured subsequently at fair value (either 
through other comprehensive income or loss, or though 
profit or loss); and

 ·

those to be measured at amortized cost.

The  classification  depends  on  the  Corporation’s  business 
model  for  managing  the  financial  assets  and  contractual 
terms of the cash flows.

At initial recognition, the Corporation measures a financial 
asset at fair value plus, in the case of a financial asset not at 
fair value through profit or loss, transaction costs that are 
directly attributable to the acquisition of the financial asset.

The Corporation’s financial assets consist of cash and cash 
equivalents  and  accounts  receivable,  which  are  measured 
at amortized cost using the effective interest method under 
IFRS 9.

The  Corporation’s  financial  liabilities  consist  of  accounts 
payable  and  accrued  liabilities,  lease  liabilities,  dividends 
payable and long-term debt. Accounts payable and accrued 
liabilities  and  dividends  payable  are  recognized  initially  at 
their  fair  value  and  subsequently  measured  at  amortized 
cost  using  the  effective  interest  method.  Lease  liabilities 
are recognized initially at their net present value and subse-
quently  measured  at  amortized  cost  using  the  effective 
interest method.

Long-term debt and borrowings are initially recognized at 
fair value, net of transaction costs incurred and are subse-
quently  measured  at  amortized  cost.  Long-term  debt  and 
borrowings are removed from the balance sheet when the 
obligation specified in the contract is discharged, cancelled 
or expired. 

The difference between the carrying amount of a financial 
liability that has been extinguished or transferred to another 
party  and  the  consideration  paid,  including  any  non-cash 
assets  transferred  or  liabilities  assumed,  is  recognized  in 
profit or loss as other income or finance costs. Borrowings 
are classified as current liabilities unless the group has an 
unconditional right to defer settlement of the liability for at 
least 12 months after the reporting period.

Financial  assets  and  liabilities  are  offset  and  the  net 
amount  reported  in  the  balance  sheet  when  there  is  a 
legally enforceable right to offset the recognized amounts 
and there is an intention to settle on a net basis or realize 
the asset and settle the liability simultaneously.

Derivatives are initially recognized at fair value on the date 
a  derivative  contract  is  entered  into  and  are  subsequently 
remeasured to their fair value at the end of each reporting 
period and included as part of the profit and loss.

q) IMPAIRMENT OF FINANCIAL ASSETS

Information about the impairment of financial assets, their 
credit  quality  and  the  Corporation’s  exposure  to  credit 
risk  can  be  found  in  Note  22(d).  The  Corporation  utilizes 
the  application  of  the  simplified  approach  to  provide  for 
expected credit losses prescribed by IFRS 9, which permits 
the use of the lifetime expected loss provision for all trade 
receivables.  To  measure  the  expected  credit  losses,  the 
Corporation’s  trade  receivables  have  been  grouped  based 
on  operating  segment,  shared  credit  risk  characteristics 
and  days  past  due.  Accounting  judgment  and  estimate  is 
required in the assessment of the lifetime expected default 
rate  of  each  trade  receivables  grouping.  The  lifetime 
expected  default  rates  are  reviewed  at  least  annually  and 
are updated if expectations change.

At each reporting date, the Corporation assesses whether 
there is objective evidence that a financial asset is impaired. 
If  such  evidence  exists,  the  Corporation  recognizes  an 
impairment  loss  equal  to  the  difference  between  the 
amortized  cost  of  the  loan  or  receivable  and  the  present 
value of the estimated future cash flows, discounted using 
the instrument’s original effective interest rate. The carrying 
amount of the asset is reduced by this amount either directly 
or indirectly through the use of an allowance account.

Impairment losses on financial assets carried at amortized 
cost are reversed in subsequent periods if the amount of the 
loss decreases and the decrease can be related objectively 
to an event occurring after the impairment was recognized.

r) THE CORPORATION’S LEASING ACTIVITIES & HOW 
THESE ARE ACCOUNTED FOR

The  Corporation  leases  various  buildings,  vehicles  and 
equipment.  Rental  contracts  are  typically  made  for  fixed 
periods  of  one  to  fifteen  years  but  may  have  extension 
options as described in Note 2(r)(ii) below. Lease terms are 
negotiated on an individual basis and contain a wide range 
of different terms and conditions. The lease agreements do 
not impose any financial covenants, but leased assets may 
not be used as security for borrowing purposes.

Until the 2018 financial year, leases of property, plant and 
equipment  were  classified  as  either  finance  or  operating 
leases. Payments made under operating leases (net of any 
incentives received from the lessor) were charged to profit 
or loss on a straight-line basis over the period of the lease.

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.  49

From  January  1,  2019,  leases  are  recognized  as  a  right-
of-use  asset  and  a  corresponding  liability  at  the  date 
at  which  the  leased  asset  is  available  for  use  by  the 
Corporation.  Each  lease  payment  is  allocated  between 
the liability and finance cost. The finance cost is charged 
to profit or loss over the lease period so as to produce a 
constant periodic rate of interest on the remaining balance 
of  the  liability  for  each  period.  The  right-of-use  asset  is 
depreciated over the shorter of the asset’s useful life and 
the lease term on a straight-line basis.

Assets  and  liabilities  arising  from  a  lease  are  initially 
measured on a present value basis. Lease liabilities include 
the net present value of the following lease payments:

 ·

 ·

fixed payments (including in-substance fixed payments), 
less any lease incentives receivable

variable lease payment that are based on an index or 
a rate

 · amounts  expected  to  be  payable  by  the  lessee  under 

residual value guarantees, and

Payments  associated  with  short-term  leases  and  leases 
of low-value assets are recognized on a straight-line basis 
as  an  expense  in  profit  or  loss.  Short-term  leases  are 
leases with a lease term of 12 months or less. Low-value 
assets are comprised of IT-equipment and small items of  
office furniture.

(i) Variable lease payments

Based on the valuation of the Corporation’s leases, no leases 
have been identified that are directly tied to an index or rate, 
and whereby an estimate would be required in determining 
the uncertainty arising from variable lease payments.

(ii) Extension and termination options

Extension and termination options are included in a number 
of property and equipment leases across the Corporation. 
These  terms  are  used  to  maximize  operational  flexibility 
in terms of managing contracts. The majority of extension 
and  termination  options  held  are  exercisable  only  by  the 
Corporation and not by the respective lessor.

 ·

the exercise price of a purchase option if the lessee is 
reasonably certain to exercise that option.

3)  CHANGES IN  

ACCOUNTING POLICIES

This  note  explains  the  impact  of  the  adoption  of  IFRS  16 
Leases  on  the  Corporation’s  financial  statements  and 
discloses  the  new  accounting  policies  that  have  been 
applied from January 1, 2019.

The Corporation has adopted IFRS 16 retrospectively from 
January  1,  2019,  but  has  not  restated  comparatives  for 
the 2018 reporting period, as permitted under the specific 
transitional provisions in the standard. The reclassifications 
and  the  adjustments  arising  from  the  new  leasing  rules 
are  therefore  recognized  in  the  opening  balance  sheet  on 
January 1, 2019.

ADJUSTMENTS RECOGNIZED ON ADOPTION OF IFRS 16

On  adoption  of  IFRS  16,  the  Corporation  recognized  lease 
liabilities  in  relation  to  leases  which  had  previously  been 
classified  as  operating  leases  under  the  principles  of  IAS 
17 Leases. These liabilities were measured at the present 
value  of  the  remaining  lease  payments,  discounted  using 
the  lessee’s  incremental  borrowing  rate  as  of  January  1, 
2019.  The  average  lessee’s  incremental  borrowing  rate 
applied  to  the  Corporation’s  lease  liabilities  on  January  1, 
2019 for the Canadian division were 4.0% to 4.7%, and for 
the UK division were 3.7% to 3.8%.

The lease payments are discounted using the interest rate 
implicit  in  the  lease.  If  that  rate  cannot  be  determined, 
the lessee’s incremental borrowing rate is used, being the 
rate that the lessee would have to pay to borrow the funds 
necessary  to  obtain  an  asset  of  similar  value  in  a  similar 
economic environment with similar terms and conditions.

To  determine 
Corporation: 

the 

incremental  borrowing  rate, 

the 

 · where  possible,  uses  recent  third-party  financing 
received  by  the  individual  lessee  as  a  starting  point, 
adjusted  to  reflect  changes  in  financing  conditions 
since third party financing was received,

 · uses  a  build-up  approach  that  starts  with  a  risk-free 

interest rate adjusted for credit risk, and 

 · makes  adjustments  specific  to  the  lease,  eg.  term, 

country, currency and security.

Right-of-use  assets  are  measured  at  cost  comprising  the 
following:

 ·

the amount of the initial measurement of lease liability,

 · any lease payments made at or before the commence-

ment date less any lease incentives received,

 · any initial direct costs, and 

 ·

restoration costs.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT($ Thousands of CDN dollars) 

Operating lease commitments disclosed as at December 31, 2018  

Discounted using the lessee’s incremental borrowing rate of at the date of initial application 
Less: short-term leases recognized on a straight-line basis as expense 
Less: low-value leases recognized on a straight-line basis as expense 
Lease liability recognized as at January 1, 2019  

Of which are:
Current lease liabilities 
Non-current lease liabilities  

50

2019

62,655

51,861
(57)
(111)
51,693

8,921
42,772
51,693

The  associated  right-of-use  assets  for  building  leases 
were measured on a retrospective basis as if the new rules 
had  always  been  applied.  Other  right-of  use  assets  were 
measured at the amount equal to the lease liability, adjusted 
by  the  amount  of  any  prepaid  or  accrued  lease  payments 
relating to that lease recognized in the balance sheet as at 
December 31, 2018. There were no material onerous lease 
contracts  that  would  have  required  an  adjustment  to  the 
right-of-use assets at the date of initial application.

i) Impact on Segment Disclosures and Earnings per Share

Segment  EBITDA,  segment  assets  and  segment  liabilities 
for  December  31,  2019  all  increased  as  a  result  of  the 
change in accounting policy. The following segments were 
affected by the change in policy:

($ Thousands 
of CDN dollars) 

Segment 
EBITDA 

Segment 
Assets 

Segment
Liabilities

The  recognized  right-of-use  assets  relate  to  the  following 
types of assets:

Canadian Division 
UK Division  

5,791 
3,089  
8,880  

29,768 
11,135 
40,903 

31,978
11,213
43,191

($ Thousands of CDN dollars) 

December 31, 
 2019 

January 1,
2019

Buildings 
Vehicles  
Total right-of-use assets  

34,593 
6,310  
40,903  

38,141
8,129
46,270 

Basic  and  diluted  earnings  per  share  for  the  Years  ended 
December  31,  2019  decreased  by  0.04  as  a  result  of  the 
adoption of IFRS 16. 

ii) Practical Expedients Applied

The change in accounting policy affected the following items 
in the balance sheet on January 1, 2019:

In applying IFRS 16 for the first time, the Corporation has 
used  the  following  practical  expedients  permitted  by  the 
standard:

a. right-of-use assets – increased by $46,270 

b. deferred tax assets – increased by $668 

c. lease liabilities: 

i. lease liabilities increased by $51,693

ii. unamortized lease inducements decreased by $2,854

 iii. current portion of unamortized lease inducements 
decreased by $171

The net impact on retained earnings on January 1, 2019 was 
a decrease of $1,730. 

 ·

 ·

 ·

 ·

the use of a single discount rate to a portfolio of leases 
with reasonably similar characteristics,

reliance  on  previous  assessments  on  whether  leases 
are onerous,

the  accounting  for  operating  leases  with  a  remaining 
lease term of less than 12 months as at January 1, 2019 
as short-term leases,

the  exclusion  of  initial  direct  costs  for  the  measure-
ment  of  the  right-of-use  asset  at  the  date  of  initial 
application, and

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
 
 
 
 
  
 
 
 
 
 
  
51

 ·

the  use  of  hindsight  in  determining  the  lease  term 
where the contract contains options to extend or termi-
nate the lease.

The Corporation has also elected not to reassess whether 
a  contract  is,  or  contains  a  lease  at  the  date  of  initial 
application.  Instead,  for  contracts  entered  into  before  the 
transition  date  the  Corporation  relied  on  its  assessment 
made applying IAS 17 and IFRIC 4 Determining whether an 
Arrangement contains a Lease.

4)  NEW STANDARDS &  

INTERPRETATIONS NOT 
YET ADOPTED

New  standards,  interpretations  or  amendments  that 
have  been  issued  but  are  not  yet  effective  have  not 
been  early  adopted  by  the  Corporation,  and  no  material 
impact  is  expected  on  the  Corporation’s  consolidated  
financial statements.

5)  CRITICAL ACCOUNTING 

ESTIMATES & JUDGMENTS

The preparation of the Corporation’s consolidated financial 
statements, in conformity with IFRS, requires management 
of  the  Corporation  to  make  estimates  and  assumptions 
that affect the reported amount of assets and liabilities and 
disclosures of contingent assets and liabilities at the date 
of  the  financial  statements  and  the  reported  amounts  of 
revenues and expenses during the reported period. Actual 
results could differ from those estimates.

The  estimates  and  associated  assumptions  are  based  on 
historical  experience  and  various  other  factors  that  are 
believed  to  be  reasonable  under  the  circumstances,  the 
results  of  which  form  the  basis  of  making  the  judgments 
about carrying values of assets and liabilities that are not 
readily apparent from other sources. These estimates and 
judgments have been applied in a manner consistent with 
prior periods.

The  following  discusses  the  most  significant  accounting 
judgments  and  estimates  that  the  Corporation  has  made 
in the preparation of the consolidated financial statements:

IMPAIRMENT OF GOODWILL & NON-FINANCIAL ASSETS

 The  Corporation  reviews  goodwill  at  least  annually  and 
other  non-financial  assets  when  there  is  any  indication 
that the asset might be impaired. The Corporation applies 
judgment in assessing the likelihood of renewal of signifi-
cant contracts included in the intangible assets described 

in Note 9. The Corporation has estimated the fair value of 
CGUs to which goodwill is allocated based on value in use 
using discounted cash flow models that required assump-
tions about future cash flows, margins, and discount rates 
and  the  earnings  multiple  approach  that  utilizes  Board 
approved  budgets  and  implied  multiples.  The  implied 
multiple is calculated by utilizing multiples of comparable 
public  companies.  Judgment  is  required  in  determining 
the appropriate comparable companies. Refer to Note 10 
for more details amount methods and assumptions used 
in estimated net recoverable.

RECOGNITION OF REBATE LIABILITIES

 In applying its accounting policy for volume rebates, the 
Corporation  must  determine  whether  the  processing 
volume  thresholds  will  be  achieved.  The  most  difficult 
and subjective area of judgment is whether a contract will 
generate satisfactory volume to achieve minimum levels. 
Management considers all appropriate facts and circum-
stances  in  making  this  assessment  including  historical 
experience,  current  volumetric  run-rates,  and  expected 
future events.

LINEN IN SERVICE

 The  estimated  service  lives  of  linen  in  service  are 
reviewed at least annually and are updated if expectations 
change as a result of physical wear and tear, technical or 
commercial obsolescence and legal or other limits of use.

SEGMENT IDENTIFICATION

 When determining its reportable segments, the Corporation 
considers qualitative factors, such as operations that offer 
distinct  products  and  services  and  are  considered  to  be 
significant by the Chief Operating Decision Maker, identified 
as the Chief Executive Officer. Aggregation occurs when the 
operating segments have similar economic characteristics, 
and have similar (a) products and services; (b) geographic 
proximity;  (c)  type  or  class  of  customer  for  their  products 
and services; (d) methods used to distribute their products 
or  provide  their  services;  and  (e)  nature  of  the  regulatory 
environment, if applicable.

PROVISIONS

 The Corporation is required to restore the leased premises 
of its leased plants. A provision has been recognized for 
the present value of the estimated expenditure required to 
remove any leasehold improvements and installed equip-
ment. Refer to Note 11 for more details about estimation 
and judgments for this provision.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT 
 
 
 
 
BUSINESS COMBINATIONS

 In  a  business  combination,  the  Corporation  acquires 
assets  and  assumes  liabilities  of  an  acquired  business. 
Judgement  is  required  to  determine  the  fair  values 
assigned  to  the  tangible  and  intangible  assets  acquired 
and  liabilities  assumed  in  the  acquisition.  Determining 
fair  values  involves  a  variety  of  assumptions,  including 
revenue  growth  rates,  expected  operating  income  and 
discount  rates.  During  a  measurement  period,  not  to 
exceed one year, adjustments of the initial estimates may 
be  required  to  finalize  the  fair  value  of  assets  acquired 
and liabilities assumed.

LEASE TERM

 In determining the lease term, management considers all 
facts and circumstances that create an economic incentive 
to exercise an extension option, or not exercise a termina-
tion option. Extension options (or periods after termination 
options) are only included in the lease term if the lease is 
reasonably certain to be extended (or not terminated). For 
many of the leases the cash outflows associated with the 
lease extension term would be material. The assessment 
is reviewed if a significant event or a significant change in 
circumstances occurs which affects this assessment and 
that is within the control of the lessee.

52

Corporation.  The  Acquisition  has  been  accounted  for 
using the acquisition method, as per the criteria in IFRS 3 
for identification of a business combination, whereby the 
purchase consideration was allocated to the fair values of 
the net assets acquired. 

 The Corporation financed the cash portion of the Acquisition 
and transaction costs from existing loan facilities. 

 The purchase price allocated to the net assets acquired, 
based on their estimated fair values, was as follows:

($ Thousands of CDN dollars) 

Cash consideration 

Net assets acquired:
Property, plant & equipment  
Lease provision  
Intangible assets  
Goodwill  

2018

4,700

931
(117)
1,186
2,700
4,700

1  For the year ended December 31, 2018, $111 in professional fees associated with the acqui-

sition has been included in Corporate expenses.

Management  regularly  evaluates  these  estimates  and 
judgments.  Revisions  to  accounting  estimates  are  recog-
nized  in  the  period  in  which  the  estimate  is  revised  if  the 
revision  affects  only  that  period  or  in  the  period  of  the 
revision  and  future  periods  if  the  revision  affects  both 
current and future periods.

Intangible  assets  acquired  are  made  up  of  $1,186  for  the 
customer  contracts  along  with  related  relationships  and 
customer lists. The goodwill is attributable to the workforce, 
and  the  efficiencies  and  synergies  created  between  the 
existing  business  of  the  Corporation  and  the  acquired 
business. Goodwill will be fully deductible for tax purposes.

6)  BUSINESS ACQUISITIONS

7) LINEN IN SERVICE

LINITEK

 On  October  3,  2018,  the  Corporation  completed  the 
acquisition of 9306145 Canada Corp. operating as Linitek 
(the  “Acquisition”),  a  private  laundry  and  linen  services 
company  operating  in  Calgary,  Alberta.  The  Acquisition 
was  completed  through  an  asset  purchase  agreement 
consisting of existing fixed assets, contracts and employee 
base. The contracts acquired are in the Alberta hospitality 
sector,  which  complements  the  existing  business  of  the 

($ Thousands of CDN dollars) 

 2019 

2018

Balance, beginning of year  
Additions  
Amortization charge  
Effect of movement  
in exchange rates  
Balance, end of year  

26,371 
27,307  
(27,463)  
(176)  

21,456
31,393
(26,699)
221 

26,039  

26,371

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
 
 
 
 
  
53

8) PROPERTY, PLANT & EQUIPMENT

Land  Buildings 

Laundry 
Equip(1) 

Office  Delivery  Computer 
Equip 
Equip 
Equip 

Leasehold 
Improvements 

Spare
Parts 

Total

YEAR ENDED, DEC 31, 2018
Opening net book amount  
Additions(3)  
Acquisition of business(4)  
Disposals  
Transfers  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2018
Cost  
Accumulated depreciation  
Net book amount  

4,023  
-  
-  
-  
-  
-  
44  
4,067  

20,235  
152  
-  
-  
(257)  
(1,129)  
108  

113,129  
20,979  
712  
(310)  
-  
(10,654)  
396  
19,109   124,252  

245  
273  
-  
-  
-  
(132)  
1  
387  

208  
77  
138  
(23)  
-  
(76)  
-  
324  

371  
979  
81  
-  
-  
(473)  
-  
958  

32,750  
14,318  
-  
-  
257  
(3,407)  
-  

707   171,668
37,304
526  
931
-  
(333)
-  
-
-  
(15,871)
-  
549
-  
43,918   1,233   194,248

4,067  
-  
4,067  

179,727  
22,980  
(55,475)  
(3,871)  
19,109   124,252  

975  
(588)  
387  

872  
(548)  
324  

2,755  
(1,797)  
958  

59,679   1,233   272,288
(78,040)
(15,761)  
43,918   1,233   194,248

-  

YEAR ENDED, DEC 31, 2019
Opening net book amount  
Adjustment for change in  
accounting policy (note 3)
Restated opening net book amount  
Additions(3)  
Disposals  
Depreciation charge  
Effect of movement in exchange rates  
Closing net book amount  

4,067  
-  

4,067  
-  
-  
-  
(24)  
4,043  

19,109  
38,141  

124,252  
-  

387  
-  

324  
8,129  

580  
-  
(5,251)  
(55)  

57,250   124,252  
7,283  
(5)  
(11,635)  
(191)  
52,524   119,704  

387  
69  
-  
(146)  
(1)  
309  

8,453  
1,551  
(38)  
(3,366)  
(22)  
6,578  

958  
-  

958  
328  
-  
(578)  
-  
708  

43,918   1,233   194,248
46,270 

-  

-  

423  
-  
(3,729)  
(2)  

43,918   1,233   240,518
10,857
623  
(43)
-  
(24,705)
-  
(295)
-  
40,610   1,856   226,332

AT DECEMBER 31, 2019
Cost  
Accumulated depreciation  
Net book amount  

4,043  
-  
4,043  

186,714  
61,656  
(9,132)  
(67,010)  
52,524   119,704  

1,043  
(734)  
309  

10,513  
(3,935)  
6,578  

3,083  
(2,375)  
708  

60,099   1,856   329,007
(19,489)  
-   (102,675)
40,610   1,856   226,332

1    Included in laundry equipment are assets under development in the amount of $103 (2018 - $1,582). These assets are not available for service and accordingly are not presently being depreciated.

2 Total property, plant and equipment additions include amounts in accounts payable of $2,037 (2018 - $6,127)

3    Additions include amounts from the Canadian Division of $5,461 (2018 - $34,421) and from the UK Division of $5,396 (2018 - $2,883).

4    Includes amounts related to property, plant and equipment assets of the acquired business which are included in the reportable segment for the Canadian division.

($ Thousands of CDN dollars, except share and per share amounts) 

2019 ANNUAL REPORT 
 
 
 
54

9) INTANGIBLE ASSETS

YEAR ENDED, DEC 31, 2018
Opening net book amount  
Additions  
Acquisition of business (1)  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2018
Cost  
Accumulated amortization  
Net book amount  

YEAR ENDED, DEC 31, 2019
Opening net book amount  
Additions(2)  
Amortization charge  
Effect of movement in exchange rates  
Closing net book amount  

AT DECEMBER 31, 2019
Cost  
Accumulated amortization  
Net book amount  

Healthcare 
Relationships 

Hospitality 
Relationships 

Computer 
Software 

Brand 

Total

1,464  
-  
-  
(481)  
-  
983  

19,200  
(18,217)  
983  

983  
-  
(453)  
-  
530  

19,200  
(18,670)  
530  

11,275  
104  
1,186  
(2,523)  
297  
10,339  

21,502  
(11,163)  
10,339  

10,339  
1,439  
(2,807)  
(96)  
8,875  

22,845  
(13,970)  
8,875  

-  
-  
-  
-  
-  
-  

927  
(927)  
-  

-  
-  
-  
-  
-  

927  
(927)  
-  

4,240  
-  
-  
-  
120  
4,360  

4,360  
-  
4,360  

4,360  
-  
-  
(66)  
4,294  

4,294  
-  
4,294  

16,979
104
1,186
(3,004)
417
15,682

45,989
(30,307)
15,682

15,682
1,439
(3,260)
(162)
13,699

47,266
(33,567)
13,699

1  Includes amounts related to intangible assets of the acquired business which are included in the reportable segment for the Canadian division.

2   Includes amounts related to intangible assets purchased from a private laundry and linen services company incorporated in Scotland and operating in Aberdeen which are included in the report-

able segment for the UK division.

($ Thousands of CDN dollars, except share and per share amounts) 

WE ARE DEPENDABLE.   
 
 
55

10) GOODWILL

The Corporation performed its annual assessment for goodwill impairment for the Canadian division and for the UK division as 
at December 31, 2019 in accordance with its policy described in Note 2(k). Goodwill has been allocated to the following CGUs:

($ Thousands of CDN dollars) 

Calgary 
Edmonton  
Vancouver 2  
Victoria  
Vancouver 1  
Montréal  
Québec  
Canadian division  

UK division  
Changes due to movement in exchange rates  
UK division  

Goodwill  

2019 

8,082  
4,346  
3,413  
3,208  
2,630  
823  
654  
23,156  

18,100  
198  
18,298  

41,454  

2018

8,082
4,346
3,413
3,208
2,630
823
654
23,156

18,100
480
18,580

41,736

KEY ASSUMPTIONS USED IN IMPAIRMENT TEST

11) PROVISIONS

To  calculate  the  recoverable  amount  for  the  CGUs  manage-
ment uses the higher of the fair value less costs of disposal 
and  value  in  use.  The  recoverable  amount  was  determined 
using either a discounted cash flow approach or an earnings 
multiple  approach.  The  Corporation  references  Board 
approved  budgets  and  cash  flow  forecasts,  trailing  twelve-
month  EBITDA,  implied  multiples  and  appropriate  discount 
rates  in  the  valuation  calculations.  The  implied  multiple  is 
calculated  by  utilizing  the  average  multiples  of  comparable 
public  companies.  For  the  significant  Canadian  CGU’s,  the 
Corporation  used  implied  average  forward  multiples  that 
ranged from 11.9 to 12.2 to calculate the recoverable amounts. 
For  the  UK  division,  the  implied  average  forward  multiples 
ranged from 11.9 to 12.2 to calculate the recoverable amount.

The fair value of calculations are categorized as Level 3 fair 
value based on the unobservable inputs.

The  Corporation’s  provision  includes  lease  provisions  and 
obligations to restore leased premises of its leased plants. 
A  provision  has  been  recognized  for  the  present  value  of 
the  estimated  expenditure  required  to  settle  the  lease 
provision  and  to  remove  leasehold  improvements  and 
installed equipment. The Corporation estimates the undis-
counted,  inflation  adjusted  cash  flows  required  to  settle 
these obligations at December 31, 2019 to be $3,063 (2018 
-$3,150). Management has estimated the present value of 
this  obligation  at  December  31,  2019  to  be  $2,838  (2018  - 
$2,645) using an inflation rate of 1.90% (2018 – 1.72%) and 
pre-tax weighted average risk-free interest rate of 1.68% to 
1.76% (2018 - 1.85% to 2.13%) dependent upon length of the 
lease term, which reflects current market assessments of 
the time value of money. These obligations are expected to 
be incurred over an estimated period from 2020 to 2033.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT56

Management estimates the provision based on information 
from previous asset retirement obligations, as well as plant 
specific  factors.  Factors  that  could  impact  the  estimated 
obligation  are  labour  costs,  the  extent  of  removal  work 
required, the number of lease extensions exercised and the 
inflation rate. As at December 31, 2019, if actual costs were 
to differ by 10% from management’s estimate the obligation 
would be an estimated $284 (2018 - $265) higher or lower. 
It is possible the estimated costs could change and changes 
to  these  estimates  could  have  a  significant  effect  on  the 
Corporation’s consolidated financial statements. 

The  Corporation  recorded  the  following  provision  activity 
during the year:

During 2019, the Corporation completed amendments to its 
existing revolving credit facility, which extended the agree-
ment to July 31, 2022 and made changes to the definitions 
within the agreement to clarify that all financial covenants 
would be tested on a pre-IFRS 16 basis.

Under the credit facility, the Corporation is required, among 
other conditions, to respect certain covenants on a consoli-
dated basis. The main covenants are in regard to its Funded 
Debt to Credit Facility EBITDA ratio and Total Fixed Charge 
Coverage ratio. Management reviews compliance with these 
covenants  on  a  quarterly  basis  in  conjunction  with  filing 
requirements  under  its  credit  facility.  All  covenants  have 
been met as at December 31, 2019 and December 31, 2018.

($ Thousands of CDN dollars) 

 2019 

2018

Balance, beginning of year  
Additions  
Acquisition of business  
Accretion expense  
Changes due to movement  
in exchange rates  
Settlement  
Balance, end of year  

2,645 
-  
-  
199  
(6)  

-  
2,838  

2,393
450
117
129
16 

(460)
2,645

12) LONG-TERM DEBT

($ Thousands of CDN dollars) 

Prime Rate Loan (1)

At January 1, 2018  
Net proceeds from debt  
Closing balance at December 31, 2018  

At January 1, 2019  
Net repayment of debt  
Closing balance at December 31, 2019  

42,780
27,423
70,203

70,203
(7,709)
62,494

1    Prime rate loan, collateralized by a general security agreement, bears interest at prime plus 
an interest margin dependent on certain financial ratios, with a monthly repayment of interest 
only, maturing on July 31, 2022 (December 31, 2018 – July 31, 2021). The additional interest 
margin can range between 0.0% to 1.25% dependent upon the calculated Funded Debt / Credit 
Facility EBITDA financial ratio, with a range between 0 to 3.5x. As at December 31, 2019 the 
combined interest rate was 4.5% (December 31, 2018 – 4.7%).

The  Corporation  has  a  revolving  credit  facility  of  up  to 
$100,000  plus  a  $25,000  accordion  of  which  $63,644  is 
utilized  (including  letters  of  credit  totaling  $1,150)  as  at 
December 31, 2019. Interest payments only are due during 
the term of the facility. 

Drawings under the revolving credit facility are available by 
way  of  Bankers’  Acceptances,  Canadian  prime  rate  loans, 
Libor of UK pounds based loans, letters of credit or standby 
letters  of  guarantee.  Drawings  under  the  revolving  credit 
facility  bear  interest  at  a  floating  rate,  plus  an  applicable 
margin based on certain financial performance ratios.

A general security agreement over all assets, a mortgage 
against all leasehold interests and real property, insurance 
policies  and  an  assignment  of  material  agreements  have 
been pledged as collateral. 

The  carrying  value  of  borrowings  approximate  their  fair 
value  as  the  debt  is  based  on  a  floating  rate,  the  interest 
rate risk has not changed, and the impact of discounting is 
not significant.

The Corporation has incurred no events of default under the 
terms of its credit facility agreement.

13) FINANCE EXPENSE

($ Thousands of CDN dollars) 

Interest on long-term debt  
Lease interest expense  
Accretion expense  
Other charges, net  

 2019 

3,302 
2,070  
199  
231  
5,802  

2018

2,793
-
129
393
3,315

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
  
  
57

14) LEASES

A) AMOUNTS RECOGNIZED IN THE BALANCE SHEET

The balance sheet reflects the following amounts relating to leases:

($ Thousands of CDN dollars) 
Right-of-use assets 

Buildings 
Equipment  

Lease liabilities

Buildings 
Equipment  
Total lease liabilities 
Less, current portion  
of lease liabilities
Long term lease liabilities 

December 31, 
 2019 

34,593 
6,310  
40,903  

40,357 
6,471  
46,828  
(8,297)  

38,531  

January 1,
2019 (1)

38,141
8,129
46,270

43,564
8,129
51,693
(8,921) 

42,772

1    In the previous year, the Corporation only recognized lease assets and lease liabilities in relation to leases that were classified as ‘finance leases’ under IAS 17 Leases. The assets were presented in 

property, plant and equipment and the liabilities as part of the Corporation’s borrowings. For adjustments recognized on adoption of IFRS 16 on January 1, 2019, please refer to Note 3.

Additions to the right of-of-use assets during the 2019 financial year were $2,013.

B)  AMOUNTS RECOGNIZED IN THE STATEMENT OF EARNINGS

The statement of earnings reflects the following amounts relating to leases:

($ Thousands of CDN dollars) 
Depreciation charge of right-of-use assets 

Buildings  
Equipment  

Interest expense (included in finance expense)  
Expense relating to short-term leases (included in delivery and corporate expenses)  
Expense relating to leases of low-value assets that are not shown above  
as short-term leases (included in administrative expenses)
The total cash outflow for leases in 2019  

December 31,
2019

4,097
3,268
7,365

2,070
57
38 

8,856

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT  
 
C)  RECONCILIATION OF EXPECTED LEASE LIABILITIES

($ Thousands of CDN dollars) 
Lease liabilities 

Balance at January 1,  
Adjustment for change in accounting policy (note 3) 
Right-of-use asset additions 
Interest expense 
Cash payment of lease payments  
Effect of movement in exchange rates  
Total lease liabilities  
Less current portion, included in accrued liabilities  
Long term lease liabilities  

15)  INCOME TAXES

58

December 31,
 2019

3,030
48,668
2,013
1,620
(8,487)
(16)
46,828
(8,297)
38,531

A reconciliation of the expected income tax expense to the actual income tax expense is as follows:

($ Thousands of CDN dollars) 

Current tax:
Current tax (recovery) on profits for the year 
Total current tax  

Deferred tax:
Origination and reversal of temporary differences  
Impact of substantively enacted rates and other  
Total deferred tax  

 2019 

2018

1,722  
1,722  

1,501  
(323)  
1,178  

(984)
(984)

2,241
(35)
2,206 

The tax on the Corporation’s earnings differs from the theoretical amount that would arise using the weighted average tax 
rate applicable to earnings of the consolidated entities as follows:

($ Thousands of CDN dollars) 

Earnings before income taxes  
Non (deductible)/taxable expenses  
Income subject to tax  

Income tax at statutory rate of 26.74% (2018 - 26.9%)  
Difference between Canadian and foreign tax rates  
Impact of substantively enacted rates and other  
Income tax expense  

 2019 

13,806  
(209)  
13,597  

3,636  
(195)  
(541)  
2,900  

2018

7,391
(1,189)
6,202

1,668
(61)
(385)
1,222

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.  59

The analysis of the deferred tax assets and deferred tax liabilities is as follows:

($ Thousands of CDN dollars) 

Deferred tax assets:
Deferred tax asset to be recovered after more than 12 months  
Deferred tax asset to be recovered within 12 months  

Deferred tax liabilities:
Deferred tax liability to be recovered after more than 12 months  
Deferred tax liability to be recovered within 12 months  

Deferred tax liabilities, net  

 2019 

2018

(12,085)  
-  
(12,085)  

20,545  
4,132  
24,677  
12,592  

(1,846)
(484)
(2,330)

10,283
4,176
14,459
12,129

The movement of deferred income tax assets and liabilities during the year, without taking into consideration the offsetting 
of balances within the same tax jurisdictions, is as follows:

Deferred tax assets: 

Lease Liabilities 

Provisions 

Offering Costs & Other 

Total

At January 1, 2018  
Charged (credited) to the statement of earnings    
Related to movements in exchange rates  
At December 31, 2018  

Charged (credited) to the statement of earnings    
Change in accounting policy  
Related to movements in exchange rates  
At December 31, 2019  

($ Thousands of CDN dollars) 

-  
-  
-  
-  

777  
(11,774)  
2  
(10,995)  

(500)  
(30)  
-  
(530)  

(33)  
-  
-  
(563)  

(1,963) 
169 
(6) 
(1,800) 

1,269 
- 
4 
(527) 

(2,463)
139
(6)
(2,330)

2,013
(11,774)
6
(12,085)

Deferred tax liabilities: 

Linen in 
Service 

Property, Plant 
& Equipment 

Intangible Assets 
& Goodwill 

LTIP & 
Other 

At January 1, 2018  
Acquisition of business 
Charged (credited) to the statement of earnings 
Related to movements in exchange rates  
At December 31, 2018  

Charged (credited) to the statement of earnings  
Change in accounting policy  
Related to movements in exchange rates  
At December 31, 2019  

($ Thousands of CDN dollars) 

3,832  
-  
344  
-  
4,176  

(44)  
-  
-  
4,132  

5,331  
-  
2,127  
21  
7,479  

(806)  
11,106  
(11)  
17,768  

3,138  
17  
(421)  
70  
2,804  

(416)  
-  
(42)  
2,346 

- 
- 
- 
- 
- 

431 
- 
- 
431 

Total

12,301
17
2,050
91
14,459

(835)
11,106
(53)
24,677

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
60

16)  CONTINGENCIES  
& COMMITMENTS

A) CONTINGENCIES

The  Corporation  has  standby  letters  of  credit  issued  as 
part of normal business operations in the amount of $1,150 
(December 31, 2018 – $1,150) which will remain outstanding 
for an indefinite period of time. 

Grievances for unspecified damages were lodged against the 
Corporation in relation to labour matters. The Corporation 
has disclaimed liability and is defending the actions. It is not 
practical to estimate the potential effect of these grievances 
but legal advice indicates that it is not probable that a signif-
icant liability will arise.

B) COMMITMENTS

Utility Commitments

Utility commitments ($ Thousands of CDN dollars)

2020  
2021  
2022  
2023  
2024  
Subsequent  

6,401
4,224
-
-
-
-
10,625

Linen Purchase Commitments

At  December  31,  2019,  the  Corporation  was  committed 
to  linen  expenditure  obligations  in  the  amount  of  $9,821 
(December  31,  2018  –  $9,314)  to  be  incurred  within  the  
next year.

Property, Plant & Equipment Commitments

The Corporation was committed to estimated natural gas 
and  electricity  commitments  for  the  next  five  calendar 
years and thereafter as follows:

At  December  31,  2019,  the  Corporation  was  committed 
to  capital  expenditure  obligations  in  the  amount  of  $641 
(December  31,  2018  –  $1,622)  to  be  incurred  within  the  
next year.

17) SHARE CAPITAL 

A) AUTHORIZED

The Corporation is authorized to issue an unlimited number of common shares and such number of shares of one class 
designated as preferred shares which number shall not exceed 1/3 of the common shares issued and outstanding from 
time to time.

B) ISSUED

($ Thousands of CDN dollars, except share and per share amounts) 

Balance, beginning of year 
Common shares issued under LTI  
Balance, end of year  

 2019 

10,559,936 
44,446 
10,604,382  

2018

10,508,502
51,434
10,559,936

Unvested common shares held in trust for LTI 

 64,924  

63,346

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.    
61

18) EARNINGS PER SHARE

A) BASIC

Basic earnings per share is calculated by dividing the net earnings attributable to equity holders of the Corporation by the 
weighted average number of ordinary shares in issue during the year.

($ Thousands of CDN dollars, except share and per share amounts) 

Net earnings 
Weighted average number of shares outstanding (thousands)  
Net earnings per share, basic  

 2019 

10,906 
10,508 
1.04  

2018

6,169
10,466
0.59

The basic net earnings per share calculation excludes the unvested Common shares held by the LTIP Account.

B) DILUTED

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares to assume conver-
sion of all dilutive potential ordinary shares.

($ Thousands of CDN dollars, except share and per share amounts) 

Basic weighted average shares for the year  
Dilutive effect of LTI shares 
Diluted weighted average shares for the year 

Net earnings 
Weighted average number of shares outstanding (thousands) 
Net earnings per share, diluted  

 2019 

10,508,080 
63,267 
 10,571,347  

10,906 
10,571  
1.03  

2018

10,466,458
33,556 
10,500,014

6,169
10,500
0.59

19)  LONG-TERM INCENTIVE PLAN

An account was formed to hold equity grants issued under 
the terms of the LTI on behalf of the participants (the “LTIP 
Account”) and under certain circumstances the Corporation 
may be the beneficiary of forfeited Common shares held by 
the LTIP Account. The Corporation has control over the LTIP 
Account as it is exposed, or has rights, to variable returns 

and has the ability to affect those returns through its power 
over  the  LTIP  Account.  Therefore  the  Corporation  has 
consolidated  the  LTIP  Account.  Compensation  expense  is 
recorded by the Corporation in the period earned. Dividends 
paid by the Corporation with respect to unvested Common 
shares held by the LTIP Account are paid to LTI participants. 
Unvested  Common  shares  held  by  the  LTIP  Account  are 
shown as a reduction of shareholders’ equity.

Balance, beginning of year  
Issued during year  
Vested during year  
Balance, end of year  

 2019 
Unvested 

63,346  
30,122  
(28,544)  
64,924  

Vested 

451,104  
14,324  
28,544  
493,972  

2018 
Unvested 

54,880  
34,802  
(26,336)  
63,346  

Vested

408,135
16,633
26,336
451,104

The cost of the 64,924 (2018 – 63,346) unvested Common shares held by the LTIP Account at December 31, 2019 was nil (2018 - nil).

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT 
 
 
62

20) DIVIDENDS TO SHAREHOLDERS

During the Years ended December 31, 2019, the Corporation 
declared  total  dividends  to  shareholders  of  $12,707  or 
$1.200 per share (2018 - $12,651 or $1.200 per share).

The Corporation’s policy is to pay dividends to Shareholders 
of  its  available  cash  to  the  maximum  extent  possible 

consistent with good business practice considering require-
ments  for  capital  expenditures,  working  capital,  growth 
capital  and  other  reserves  considered  advisable  by  the 
Directors of the Corporation. All such dividends are discre-
tionary. Dividends are declared payable each month to the 
Shareholders on the last business day of each month and 
are paid by the 15th day of the following month.

21) NET CHANGE IN NON-CASH WORKING CAPITAL ITEMS

($ Thousands of CDN dollars) Years ended December 31, 

Accounts receivable  
Linen in service  
Prepaid expenses and deposits  
Accounts payable and accrued liabilities(1)  
Income taxes payable / receivable  

 2019 

(1,514)  
174  
(136)  
(1,765)  
5,107  
1,866  

2018

(3,571)
(4,695)
(876)
(62)
(2,176)
(11,380)

1  Accounts payable and accrued liabilities exclude the net change in non-cash amounts related to the acquisition of property, plant and equipment that have been committed to but not yet paid of 

$-4,090 (2018 - $328).

22) FINANCIAL INSTRUMENTS

A) FAIR VALUE

C) PRICE RISK

Currency Risk

instruments  at  December 
The  Corporation’s  financial 
31,  2019  and  2018  consist  of  cash  and  cash  equivalents, 
accounts receivable, accounts payable and accrued liabili-
ties, lease liabilities, dividends payable to shareholders, and 
long term debt. The carrying value of accounts receivable, 
accounts  payable  and  accrued  liabilities,  lease  liabilities, 
and  dividends  payable  to  shareholders  approximate  fair 
value due to the immediate or short-term maturity of these 
financial  instruments.  The  fair  value  of  the  Corporation’s 
interest-bearing debt approximates the respective carrying 
amount due to the floating rate nature of the debt. 

B) FINANCIAL RISK MANAGEMENT

The  Corporation’s  activities  are  exposed  to  a  variety  of 
financial risks: price risk, credit risk and liquidity risk. The 
Corporation’s  overall  risk  management  program  focuses 
on  the  unpredictability  of  financial  and  economic  markets 
and  seeks  to  minimize  potential  adverse  effects  on  the 
Corporation’s  financial  performance.  Risk  management  is 
carried  out  by  financial  management  in  conjunction  with 
overall corporate governance.

Foreign currency risk arises from the fluctuations in foreign 
exchange  rates  and  the  degree  of  volatility  of  these  rates 
relative to the Canadian dollar. 

The Corporation’s operations in Canada are not significantly 
exposed to foreign currency risk as all revenues are received 
in Canadian dollars and minimal expenses are incurred in 
foreign currencies. 

The Corporation’s operations in the UK transacts in Sterling 
pounds  £,  with  minimal  revenue  and  expenses  that  are 
incurred  in  other  foreign  currencies.  The  Corporation  is 
sensitive  to  foreign  exchange  risk  arising  from  the  trans-
lation  of  the  financial  statements  of  subsidiaries  with 
a  functional  currency  other  than  the  Canadian  dollar 
impacting other comprehensive income (loss). 

For large capital expenditure commitments denominated in 
a  foreign  currency,  the  Corporation  will  enter  into  foreign 
exchange  forward  contracts 
if  considered  prudent  to 
mitigate this risk. 

Based  on  financial  instrument  balances  as  at  December 
31,  2019,  a  strengthening  or  weakening  of  $0.01  of  the 
Canadian  dollar  to  the  U.S.  dollar  with  all  other  variables 
held constant could have a favorable or unfavorable impact 
of approximately $3, respectively, on net earnings. 

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
63

Based on financial instrument balances as at December 31, 
2019, a strengthening or weakening of $0.01 of the Canadian 
dollar to the Sterling pounds £, with all other variables held 
constant  could  have  an  unfavorable  or  favorable  impact  of 
approximately $36, respectively, on other comprehensive loss.

Interest Rate Risk

The Corporation is subject to interest rate risk as its credit 
facility bears interest at rates that depend on certain finan-
cial  ratios  of  the  Corporation  and  vary  in  accordance  with 
market  interest  rates.  Based  on  the  credit  facility  at  year 
end, the sensitivity to a 100 basis point movement in interest 
rates would result in an impact of $625 to net earnings.

Other Price Risk

The  Corporation’s  exposure  to  other  price  risk  is  limited 
since  there  are  no  significant  financial  instruments  which 
fluctuate as a result of changes in market prices.

D) CREDIT RISK

The  Corporation  has  financial  assets  that  are  subject  to 
the expected credit loss model. The Corporation’s financial 
assets  that  are  exposed  to  credit  risk  consist  of  cash  and 
cash equivalents and accounts receivable. The Corporation, 
in the normal course of business, is exposed to credit risk 
from its customers. 

Management believes that the risks associated with concen-
trations  of  credit  risk  with  respect  to  accounts  receivable 
are limited due to the generally short payment terms, and 
the  nature  of  the  customers,  which  are  primarily  publicly 
funded health care entities. The credit risk associated with 

cash and cash equivalents is minimized by ensuring these 
financial  assets  are  held  with  Canadian  chartered  banks 
and Standard Chartered Bank United Kingdom.

Cash & Cash Equivalents

While  cash  and  cash  equivalents  are  also  subject  to  the 
impairment requirements of IFRS 9, the identified impair-
ment loss was immaterial.

Accounts Receivable

The Corporation applies the IFRS 9 simplified approach to 
measuring  expected  credit  losses  which  uses  a  lifetime 
expected  loss  allowance  for  all  trade  receivables  and 
contract assets. 

To  measure  the  expected  credit  losses,  trade  receivables 
have been grouped based on shared credit risk characteris-
tics and the days past due. The expected loss rates are based 
on the payment profiles of sales over a period of 60 months 
before December 31, 2019 or January 1, 2019 respectively 
and the corresponding historical credit losses experienced 
within this period. The historical loss rates are adjusted to 
reflect current and forward-looking information on macro-
economic  factors  affecting  the  ability  of  the  customers 
to  settle  the  receivables.  The  Corporation  has  identified 
the  GDP  and  the  unemployment  rate  of  the  countries  in 
which  it  provide  services  to  be  the  most  relevant  factors, 
and  accordingly  adjusts  the  historical  loss  rates  based  on 
expected changes in these factors. 

On that basis, the loss allowance as at December 31, 2019 
and 2018 was determined as follows for trade receivables:

December 31, 2018 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

December 31, 2019 

Current  
1 to 60 days  
61 to 90 days  
Greater than 90 days  

($ Thousands of CDN dollars) 

($ Thousands of CDN dollars, except share and per share amounts)

 Gross 

Allowance 

24,540 
7,208  
1,139  
754  
33,641  

-  
-  
-  
105  
105  

 Gross 

Allowance 

26,634  
6,464 
1,164  
732  
34,994  

-  
-  
-  
94  
94  

Net

24,540
7,208
1,139
649
33,536

Net

26,634
6,464
1,164
638
34,900

2019 ANNUAL REPORT 
 
64

While the Corporation evaluates a customer’s credit worthiness before credit is extended, provisions for potential credit 
losses are also maintained. The change in allowance for doubtful accounts was as follows:

($ Thousands of CDN dollars) 

Opening loss allowance at January 1,  
Adjustment made during the year  
Write-offs  
Effect of movements in exchange rates  
Balance, end of year  

E) LIQUIDITY RISK

 2019 

105  
105  
(114)  
(2)  
94  

2018

368
(10)
(262)
9
105

The Corporation’s accounts payable and dividend payable are due within one year. Payments due under contractual obliga-
tions on an undiscounted basis for the next five years and thereafter are as follows:

($ Thousands of CDN dollars) 

Long-term debt  
Lease liabilities  
Utility commitments  
Linen purchase obligations  
Property, plant and equipment commitments 

Total 

62,494  
63,004  
10,625  
9,821  
641  

Payments Due by Period
1–3 Years 

< 1 Year 

4–5 Years 

> 5 Years

-  
8,207  
6,401  
9,821  
641  

62,494  
13,784  
4,224  
-  
-  

-  
10,450  
-  
-  
-  

-
30,563
-
-
-

The Corporation has a credit facility with a maturity date of 
July 31, 2022 (Note 12). The degree to which the Corporation 
is  leveraged  may  reduce  its  ability  to  obtain  additional 
financing  for  working  capital  and  to  finance  investments 
to maintain and grow the current levels of cash flows from 
operations.  The  Corporation  may  be  unable  to  extend  the 
maturity date of the credit facility.

Management,  to  reduce  liquidity  risk,  has  historically 
renewed  the  terms  of  the  credit  facility  in  advance  of  its 

maturity dates and the Corporation has maintained financial 
ratios that management believes are conservative compared 
to  financial  covenants  applicable  to  the  credit  facility.  A 
significant portion of the available facility remains undrawn.

Management measures liquidity risk through comparisons 
of current financial ratios with financial covenants contained 
in the credit facility.

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
65

23) CAPITAL MANAGEMENT

The  Corporation’s  primary  objectives  when  managing  its 
capital structure are as follows:

 · maintain financial flexibility and availability of capital in 
order to, meet financial obligations, provide dividends, 
execute growth plans, and to continue growth through 
business acquisitions;

 · manage  the  Corporation’s  activities  in  a  responsible 
way  in  order  to  provide  an  adequate  return  for  its 
shareholders,  while  taking  a  conservative  approach 
towards financial leverage and management of finan-
cial risk; and

 · comply  with  financial  covenants  required  under  the 

credit facility.

The Corporation pays a dividend which reduces its ability to 
internally finance growth and expansion. However the avail-
ability of the Corporation’s revolving line of credit provides 

($ Thousands of CDN dollars) Years ended December 31, 

Long-term debt, including current portion  
Issued and outstanding letters of credit  
Shareholders’ equity  

Less: Cash and cash equivalents  

sufficient access to capital to allow K-Bro to take advantage 
of acquisition opportunities. The merits of the dividend are 
periodically evaluated by the Board.

The Corporation monitors its capital structure and financing 
requirements  using  non-GAAP  financial  metrics  required 
under  its  Credit  Facility  debt  covenants,  consisting  of 
Funded Debt to Credit Facility EBITDA ratio and Total Fixed 
Charge  Coverage  ratio.  The  Funded  Debt,  Credit  Facility 
EBITDA, and Total Fixed Charge Coverage are defined under 
the  terms  of  the  Credit  Facility  (see  Note  12)  and  do  not 
have  any  standardized  meaning  prescribed  under  IFRS.  It 
is therefore unlikely to be comparable to similar measures 
presented  by  other  companies.  Debt  covenant  restrictions 
will  vary  due  to  the  timing  of  Material  Transactions  as 
defined under the terms of the Credit Facility.

The Corporation’s capital structure is comprised of borrow-
ings under its credit facility, shareholders’ equity, less cash 
and cash equivalents.

 2019 

62,494  
1,150  
196,051  
259,695  

(5,301)  
254,394  

2018

70,203
1,150
198,660
270,013

(2,827)
267,186

The  Corporation’s  financing  strategy  is  to  maintain  a  flexible  structure  consistent  with  the  objectives  stated  above,  to 
respond adequately to changes in economic conditions and to allow growth organically and through business acquisitions. 
In order to maintain and adjust its capital structure, the Corporation may issue new shares in the market, contract bank 
loans and negotiate new credit facilities.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT 
  
66

24)  RELATED PARTY 

TRANSACTIONS

The  Corporation  transacts  with  key  individuals  from 
management  and  with  the  Board  who  have  authority  and 
responsibility  to  plan,  direct  and  control  the  activities  of 
the  Corporation.  The  nature  of  these  dealings  were  in  the 
form of payments for services rendered in their capacity as 
Directors (retainers and meeting fees, including share-based 
payments)  and  as  employees  of  the  Corporation  (salaries, 
benefits, short-term bonuses and share-based payments).

Key  management  personnel  are  defined  as  the  executive 
officers of the Corporation including the President and Chief 
Executive  Officer,  Senior  Vice-President,  Chief  Financial 
Officer and one employee acting in the capacity of Managing 
Director, UK.

During  2019  and  2018,  remuneration  to  directors  and  key 
management personnel was as follows:

($ Thousands of CDN dollars) 

Salaries and retainer fees  
Short-term bonus incentives  
Post-employment benefits  
Share-based payments  

 2019 

1,882 
967  
64  
1,446  
4,359  

2018

1,836
935
63
1,438
4,272

The  Corporation  incurred  expenses  in  the  normal  course 
of  business  for  advisory  consulting  services  provided  by 
a  Director.  The  amounts  charged  are  recorded  at  their 
exchange amounts and are subject to normal trade terms. 
For  the  Years  ended  December  31,  2019,  the  Corporation 
incurred such fees totaling $138 (2018– $138).

25) EXPENSES BY NATURE

($ Thousands of CDN dollars) 

 2019 

2018

Wages and benefits  
Linen  
Utilities  
Delivery  
Materials and supplies  
Occupancy costs  
Repairs and maintenance  
Other expenses  

118,851 
27,463  
16,427  
15,567  
10,172  
4,675  
8,761  
2,921  
204,837  

118,347
26,699
14,991
18,197
10,485
10,075
8,215
2,944
209,953

26) SEGMENTED INFORMATION

The  Chief  Executive  Officer  (“CEO”)  is  the  Corporation’s 
chief operating decision-maker. The Chief Executive Officer 
examines  the  Corporation’s  performance  and  allocation  of 
resources both from geographic perspective and service type, 
and has identified two reportable segments of its business:

  1)  Canadian division - provides laundry and linen services 
to the healthcare and hospitality sectors through nine 
operating  divisions  located  in  Vancouver,  Victoria, 
Calgary,  Edmonton,  Regina,  Toronto,  Montréal,  and 
Québec  City.  Management  has  assessed  that  the 
services  offered  and  the  economic  characteristics 
associated with these divisions are similar, and there-
fore  they  have  been  aggregated  into  one  reportable 
segment which operates exclusively in Canada.

  2)  UK  division  -  provides  laundry  and  linen  services 
primarily  to  the  hospitality  sector,  with  other  sectors 
including  healthcare,  manufacturing  and  pharma-
ceutical, through six sites which are located in Cupar, 
Perth, Newcastle, Livingston and Coatbridge.

WE ARE DEPENDABLE.    
 
67

The aggregation assessment requires significant judgment 
by management. Economic indicators used by management 
to assess the economic characteristics are the gross margin 
and the growth rate of each division.

Sales between segments are carried out at arm’s length and 
are eliminated on consolidation. The revenue from external 
parties is measured in the same manner as in the consoli-
dated statements of earnings & comprehensive income.

The CEO primarily uses a measure of EBITDA to assess the 
performance  of  the  operating  segments.  In  addition,  the 
CEO also receives information about the segments’ revenue 
and assets on a monthly basis.

Segment Revenue

The Corporation disaggregates revenue from contracts with 
customers  by  geographic  location  and  customer-type  for 
each of our segments, as we believe it best depicts how the 
nature, amount, timing and uncertainty of our revenue and 
cash flows are affected by economic factors.

In Edmonton, the Corporation is the significant supplier of 
laundry and linen services to the entity which manages all 
major  healthcare  facilities  in  the  region  and  this  contract 
expires on March 31, 2023. In Calgary, the major customer is 
contractually committed to February 28, 2020, in Vancouver 
the major customer is contractually committed to March 1, 
2027, and in Saskatchewan the major customer is contrac-
tually  committed  to  June  1,  2025.  For  the  Years  ended 
December  31,  2019,  from  these  four  major  customers  the 
Corporation  has  recorded  revenue  of  $102,460  (2018  – 
$98,979), representing 40.6% (2018 – 41.3%) of total revenue.

($ Thousands of CDN dollars) 

 2019 

2018

Healthcare  
Hospitality  
Canadian division  

Healthcare  
Hospitality  
UK division  

132,620  
54,004  
186,624  

6,404  
59,382  
65,786  

52.6%  
21.4%  
74.0%  

2.5%  
23.5%  
26.0%  

128,933  
50,956  
179,889  

6,379  
53,266  
59,645  

53.8%
21.3%
75.1%

2.7%
22.2%
24.9%

Total segment revenue  

252,410  

100.0%  

239,534  

100.0%

Segment Net Earnings and EBITDA

Segment net earnings and EBITDA are calculated consistent with the presentation in the financial statements. The net earnings 
and EBITDA is allocated based on the operations of the segment, and where the earnings and costs are generated from.

2019 

Net earnings  
EBITDA  

2018 

Net earnings 
EBITDA  

  Canadian Division 

UK Division 

7,787  
35,843  

3,119  
11,730  

  Canadian Division 

UK Division 

2,701  
21,370  

3,468  
8,211  

Total

10,906
47,573

Total

6,169
29,581

The Canadian division net earnings includes non-cash employee share based compensation expense of $1,810 (2018 – $1,817).

($ Thousands of CDN dollars) 

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT 
 
 
 
68

Segment Assets

Segment assets are measured in the same way as in the financial statements. These assets are allocated based on the 
operations of the segment and the physical location of the asset. 

The  Corporation’s  cash  and  cash  equivalents  are  not  considered  to  be  segment  assets,  but  are  managed  by  the 
treasury function. See Note 3 for details about the impact of the change in accounting policy on the current period  
segment disclosures.

($ Thousands of CDN dollars) At December 31, 2019 

  Canadian Division 

UK Division 

Total

Total assets  

Other:
Cash and cash equivalents 
Total segment assets  

260,560  

91,499  

352,059

- 
260,560  

(5,301) 
86,198  

(5,301)
346,758

($ Thousands of CDN dollars) At December 31, 2018 

  Canadian Division 

UK Division 

Total

Total assets 

Other: 
Cash and cash equivalents 
Total segment assets  

Segment Liabilities

244,768  

77,461  

322,229

- 
244,768 

(2,827) 
74,634  

(2,827)
319,402

Segment liabilities are measured in the same way as in the financial statements. These liabilities are allocated based on 
the operations of the segment. The Corporation’s borrowings are not considered to be segment liabilities, but are managed 
by the treasury function. See Note 3 for details about the impact of the change in accounting policy on the current period 
segment disclosures.

($ Thousands of CDN dollars) At December 31, 2019 

  Canadian Division 

UK Division 

Total

Total liabilities  

Other:
Long-term debt (note 12) 
Total segment liabilities  

132,156  

23,852  

156,008

(62,494) 
69,662  

- 
23,852  

(62,494)
93,514

($ Thousands of CDN dollars) At December 31, 2018 

  Canadian Division 

UK Division 

Total

Total liabilities 

Other: 
Long-term debt (note 12) 
Total segment liabilities  

111,044  

12,525  

123,569

(70,203) 
40,841 

- 
12,525  

(70,203)
53,366

($ Thousands of CDN dollars, except share and per share amounts)

WE ARE DEPENDABLE.   
 
 
 
 
 
 
 
 
 
 
 
69

27) SUBSEQUENT EVENTS

A) DIVIDENDS

The  Corporation’s  Board  of  Directors  declared  an  eligible 
dividend  of  $0.10  per  Common  share  of  the  Corporation 
payable on each of February 14, March 13 and April 15, 2020 
to Shareholders of record on January 31, February 29, and 
March 31, 2020 respectively. 

B) ALBERTA HEALTHCARE CONTRACT EXTENSION

On  March  1,  2020,  the  Corporation  was  awarded  a  1  year 
extension  to  provide  laundry  and  linen  services  to  Alberta 
Health Services Calgary. The contract extends the existing 
relationship  between  the  Corporation  and  Alberta  Health 
Services Calgary. 

C) CORONAVIRUS DISEASE 2019 (“COVID-19 “)

The ongoing COVID-19 pandemic has caused world govern-
ments to institute travel restrictions both in and out of and 
within Canada and the UK, which has had, and is expected 
to  continue  to  have,  a  significant  adverse  impact  on  the 
Corporation’s hospitality business, the duration of which we 
are unable to predict with any degree of accuracy. In recent 
weeks, we have seen significantly reduced hotel occupancy 
rates compared to historical levels. More recently, demand 
for  both  business  and  leisure  airline  travel  has  declined 

significantly on a global basis, and airlines are responding by 
cancelling  international  and  domestic  flights.  Accordingly, 
hospitality  volume  in  all  of  our  Canadian  and  UK  markets 
have slowed to historically low levels. To date, we have seen 
a slight increase in our healthcare business as the result of 
increased demand for certain products caused by COVID-19. 

The  extent  of  such  negative  effects  on  our  hospitality 
business  and  our  financial  and  operational  performance 
will depend on future developments, including the duration, 
spread  and  severity  of  the  outbreak,  the  duration  and 
geographic scope of related travel advisories and restric-
tions and the extent of the impact of COVID-19 on overall 
demand for personal and business travel, all of which are 
highly uncertain and cannot be predicted with any degree 
of  accuracy.  If  hotels  continue  to  experience  significantly 
reduced occupancy rates for an extended period, our 2020 
consolidated  results  of  operations  will  be  significantly 
impacted.  The  extent  to  which  the  outbreak  affects  our 
earnings  will  depend  in  part  on  our  ability  to  implement 
various measures intended to reduce expenses, including 
consolidating production capacity and laying off additional 
workers. Earnings in the hospitality segment will continue 
to  be  particularly  affected  if  we  continue  to  experience 
further  reductions  in  travel.  Additionally,  our  suppliers  or 
other  third  parties  we  rely  upon  may  experience  delays 
or  shortages,  which  could  have  an  adverse  effect  on  our 
business prospects and results of operations.

($ Thousands of CDN dollars, except share and per share amounts)

2019 ANNUAL REPORT70

WE ARE DEPENDABLE.  71

CORPORATE
INFORMATION

BOARD OF DIRECTORS

ROSS SMITH, FCPA 
FCA (Chair) 
Corporate Director

MATTHEW HILLS, MBA 
Managing Director 
LLM Capital Partners

STEVEN MATYAS, BSC 
Corporate Director

LINDA MCCURDY, MBA 
President & CEO 
K-Bro Linen Systems Inc.

MICHAEL PERCY, PHD 
Professor  
School of Business 
University of Alberta

EXECUTIVE OFFICERS

LINDA MCCURDY, MBA 
President & CEO

SEAN CURTIS  
Senior VP & COO 
(Edmonton)

KRISTIE PLAQUIN, CPA, CA 
Chief Financial Officer

TRANSFER AGENT  
& REGISTRAR 
AST Trust Company 
Calgary, Alberta

AUDITORS 
PricewaterhouseCoopers LLP 
Edmonton, Alberta

LEGAL COUNSEL 
Stikeman Elliott 
Toronto, Ontario 

PRINCIPAL BANK 
TD Bank 
Edmonton, Alberta

STOCK EXCHANGE LISTING 
TSX: KBL

2019 ANNUAL REPORT 
72

CANADA LOCATIONS

CORPORATE  
OFFICE 

14903 - 137 Ave 
Edmonton, AB  T5V 1R9 

P 780 453 5218 
F 780 455 6676

VANCOUVER 1 

CALGARY 

REGINA 

MONTRÉAL 

#401 - 8340  
Fraser Reach Court,  
Burnaby, BC  V3N 0G2 

P 604 420 2203 
F 604 420 2313 
Kevin McElgunn 
General Manager

6969 – 55 St SE 
Calgary, AB  T2C 4Y9 

730 Dethridge Bay 
Regina, SK  S4N 6H9 

599, Rue Simonds  
Sud Granby, QC  J2J 1C1 

P 403 724 9001 
F 403 720 2959 
Jeff Gannon 
General Manager

P 306 757 5276 
F 306 757 5280 
Jackie Belanger 
General Manager

P 450 378 3187 
F 450 378 8245

VICTORIA 

VANCOUVER 2 

EDMONTON 

TORONTO 

QUÉBEC 

861 Van Isle Way 
Victoria, BC  V9B 5R8 

8035 Enterprise Street 
Burnaby, BC  V5A 1V5 

15223 – 121 A Ave 
Edmonton, AB  T5V 1N1 

6045 Freemont Blvd 
Mississauga, ON  L5R 4J3 

367 Boulevard Des Chutes,  
Québec City, QC  G1E 3G1 

P 250 474 5699 
F 250 474 5680 
Andrew MacKeen 
General Manager

P 604 681 3291 
F 604 685 1458 
Ryo Utahara 
General Manager

P 780 451 3131 
F 780 452 2838 
Trevor Rye 
General Manager

P 416 233 5555 
F 416 233 4434 
Sean Jackson 
General Manager

P 418 661 6163 
F 418 661 4000 
Dimitri Hamm 
Directeur Général

UK LOCATIONS

HEAD OFFICE 

PERTH 

RIGGS PLACE 

COATBRIDGE 

3 Riggs Place,  
Cupar, Fife,  KY155JA 

P 01334654033

Inveralmond Industrial 
Estate, Ruthvenfield 
Avenue, Perth,  PH13UF 

P 01738210106 
Andy Mackay 
General Manager

3 Riggs Place,  
Cupar, Fife,  KY155JA 

18 Palacraig Street, 
Coatbridge,  ML54RY 

P 01334654033

P 01236449010 
David Emslie  
General Manager

CUPAR 

LIVINGSTON 

NEWCASTLE 

Prestonhall Industrial 
Estate, Cupar, Fife,  
KY154RD 

2 Gregory Road, Kirkton 
Campus, Livingston, 
EH547DR 

P 01334655220 
David Emslie 
General Manager

P 01506426816

Unit L4, Intersect 19,  
High Flatworth, Tyne 
Tunnel Industrial Estate, 
North Shields, NE297UT 

P 01916053106 
John Wellford  
General Manager

INQUIRIES@K-BROLINEN.COM  |  K-BROLINEN.COM

WE ARE DEPENDABLE.  INQUIRIES@K-BROLINEN.COM  |  K-BROLINEN.COM