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Kish Bancorp, Inc.

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Industry Banks - Regional
Employees 125
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FY2016 Annual Report · Kish Bancorp, Inc.
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Evolving  
Touchpoints

2016 Annual Report

Chairman's Letter
To The Shareholders

It is my pleasure to present the 2016 Annual Report to the 
shareholders and community stakeholders of Kish Bancorp, 
Inc. The Corporation continued its focus on growth in the 
region during the year, investing in talent, systems, products, 
and the communities we serve. All of Kish’s indicators are 
green, encouraging continued growth and expansion. Our 
performance metrics are positive and reflect results that 
document the long-term sustainability of the Kish model:

•	 Net income reached a new high at $4.617 million, an 
increase of $123 thousand, or 2.74%, compared to 
$4.494 million in 2015.

•	 Loans increased by $43 million, or 9.62%, to $495 

million from $451 million at the end of December 2015.

•	 Total deposits grew by $19 million to $562 million, an 

increase of 3.56%.

•	 Total assets reached a new high of $725 million at year 

end 2016.

•	 Book value of $43.27 per share as of December 31, 2016 
increased 3.57% over book value of $41.78 per share as 
of December 31, 2015.

•	 Total equity increased to $53.593 million from $51.281 

million the prior year. 

•	 The net interest margin was 3.31% for 2016, compared 

to 3.29% for the prior year.

The banking industry is emerging from perhaps the most 
challenging period for community banking in nearly a 
century. Sustained low interest rates and a longer-than-
anticipated recovery from the global financial crisis of 2008 
and 2009 have compressed margins industry-wide. This 
phenomenon has made strategic planning, while always 
valuable, a mission critical activity. Kish’s engagement 
in the strategic planning process has served us well. The 
Corporation’s key ratios for the past three years have been 
stable when compared to peers, and position the Corporation 
well to continue its growth trajectory. 

Strategic planning also has helped to identify a number of 
competitive advantages at Kish. First among those is Kish’s 
continuing commitment to its client centric business model. 
Kish clients continue to express their appreciation for what 

William P. Hayes 
Chairman of the Board, President 
and Chief Executive Officer

they have come to recognize as “the Kish experience,” which 
reflects the Corporation’s commitment to go the distance 
required to help clients reach their goals in ways that are not 
just smart and successful, but welcoming and hospitable. A 
persistent theme among newly acquired Kish clients is: “If I 
had known how well Kish was going to treat me, I would have 
switched a long time ago!” 

With 2016 now behind us, we are optimistic that a growing 
understanding of the role community banks play in the 
state and nation will lead to some relief from the regulatory 
burdens designed for much larger banks. 

In 2016, Kish continued its investment in talent, both by 
elevating top performers and adding new talent recognized 
in the industry and in the market. Of particular note for 
shareholders and community stakeholders are: 

Gregory Hayes, who joined Kish Bank in 2006 and worked 
his way through a comprehensive set of responsibilities 
that ranged from Teller to Head of Retail Banking and 
Client Solutions, was promoted to Senior Executive Vice 
President and Chief Operating Officer. Mr. Hayes leads 
the Corporation’s organization-wide sales and marketing 
efforts and has responsibility for the day-to-day operating 
activities of the Bank, including operations, systems, 
information security, technology, and compliance. 

James Shilling was promoted to Executive Vice President 
and Chief Business Banking Officer. Mr. Shilling, a widely 
respected veteran of the industry, with 26 years at Kish 
Bank, leads a commercial banking team that increased 
loans outstanding by $43 million, or 9.62%, in 2016. 
In his new position, Mr. Shilling is responsible for the 
development and delivery of all lending and non-lending 
business banking services.

2016 Annual Report     1

2016

ConTEnTs

Chairman’s Letter to the Shareholders

Riding the Twin Rails to the Future

Financial Highlights 

Board Members and Directors

1–2

3–6

7

8

CommiTmEnTCommuniTysaTisfaCTionTEChnoLogyrELaTionshipsspEEdsECuriTyEngagEmEnTChairman's Letter
To The Shareholders

It is my pleasure to present the 2016 Annual Report to the 
shareholders and community stakeholders of Kish Bancorp, 
Inc. The Corporation continued its focus on growth in the 
region during the year, investing in talent, systems, products, 
and the communities we serve. All of Kish’s indicators are 
green, encouraging continued growth and expansion. Our 
performance metrics are positive and reflect results that 
document the long-term sustainability of the Kish model:

•	 Net income reached a new high at $4.617 million, an 
increase of $123 thousand, or 2.74%, compared to 
$4.494 million in 2015.

•	 Loans increased by $43 million, or 9.62%, to $495 

million from $451 million at the end of December 2015.

•	 Total deposits grew by $19 million to $562 million, an 

increase of 3.56%.

•	 Total assets reached a new high of $725 million at year 

end 2016.

•	 Book value of $43.27 per share as of December 31, 2016 
increased 3.57% over book value of $41.78 per share as 
of December 31, 2015.

•	 Total equity increased to $53.593 million from $51.281 

million the prior year. 

•	 The net interest margin was 3.31% for 2016, compared 

to 3.29% for the prior year.

The banking industry is emerging from perhaps the most 
challenging period for community banking in nearly a 
century. Sustained low interest rates and a longer-than-
anticipated recovery from the global financial crisis of 2008 
and 2009 have compressed margins industry-wide. This 
phenomenon has made strategic planning, while always 
valuable, a mission critical activity. Kish’s engagement 
in the strategic planning process has served us well. The 
Corporation’s key ratios for the past three years have been 
stable when compared to peers, and position the Corporation 
well to continue its growth trajectory. 

Strategic planning also has helped to identify a number of 
competitive advantages at Kish. First among those is Kish’s 
continuing commitment to its client centric business model. 
Kish clients continue to express their appreciation for what 

William P. Hayes 
Chairman of the Board, President 
and Chief Executive Officer

they have come to recognize as “the Kish experience,” which 
reflects the Corporation’s commitment to go the distance 
required to help clients reach their goals in ways that are not 
just smart and successful, but welcoming and hospitable. A 
persistent theme among newly acquired Kish clients is: “If I 
had known how well Kish was going to treat me, I would have 
switched a long time ago!” 

With 2016 now behind us, we are optimistic that a growing 
understanding of the role community banks play in the 
state and nation will lead to some relief from the regulatory 
burdens designed for much larger banks. 

In 2016, Kish continued its investment in talent, both by 
elevating top performers and adding new talent recognized 
in the industry and in the market. Of particular note for 
shareholders and community stakeholders are: 

Gregory Hayes, who joined Kish Bank in 2006 and worked 
his way through a comprehensive set of responsibilities 
that ranged from Teller to Head of Retail Banking and 
Client Solutions, was promoted to Senior Executive Vice 
President and Chief Operating Officer. Mr. Hayes leads 
the Corporation’s organization-wide sales and marketing 
efforts and has responsibility for the day-to-day operating 
activities of the Bank, including operations, systems, 
information security, technology, and compliance. 

James Shilling was promoted to Executive Vice President 
and Chief Business Banking Officer. Mr. Shilling, a widely 
respected veteran of the industry, with 26 years at Kish 
Bank, leads a commercial banking team that increased 
loans outstanding by $43 million, or 9.62%, in 2016. 
In his new position, Mr. Shilling is responsible for the 
development and delivery of all lending and non-lending 
business banking services.

2016 Annual Report     1

2016

ConTEnTs

Chairman’s Letter to the Shareholders

Riding the Twin Rails to the Future

Financial Highlights 

Board Members and Directors

1–2

3–6

7

8

CommiTmEnTCommuniTysaTisfaCTionTEChnoLogyrELaTionshipsspEEdsECuriTyEngagEmEnTIn addition to the acquisition and development of talent, 
the Corporation also invested this year in a state-of-the-art 
client relationship management system designed to help the 
Kish team serve clients more broadly and efficiently. All Kish 
team members were trained to use the system to its fullest 
advantage to engage with clients in support of Kish’s service 
excellence culture.

The exemplary performance of the mortgage banking unit 
in 2016 is worthy of special mention. The mortgage bankers 
mastered new and complex regulatory requirements, 
instituted processes that led to a decrease in the amount 
of time it takes to close mortgage loans, and added new 
products to respond to market needs. The combined efforts 
of this highly professional and hard-working team enabled 
the unit to reach its stretch goal of $55 million in mortgage 
loan originations this year.

In 2016, Kish hosted its second annual “Kish Celebrates 
Community” event at Juniata College, a valued partner in the 
community and region. We hold this celebration each year to 
recognize the power of individuals to come together to make 
a positive difference. In the process, the Corporation’s culture 
of volunteerism is validated as Kish continues its focus on our 
communities.

None of this would be possible without the leadership 
and support of the distinguished members of our Board of 
Directors. We gratefully acknowledge their contributions in 
guiding Kish’s vision for service excellence, while monitoring 
the risks inherent in the banking and financial services 
industry. Our deepest gratitude is expressed to the members 
of our Board and Regional Boards, who are listed separately 
in this report. 

We also want to express sincere thanks to our shareholders 
and community stakeholders. We know we could not be 
successful without a shared belief in the value and worth that 
Kish brings to this region that is our home.

We all live in a world where change is an ever-accelerating 
constant. The future and sustainability of community banking 
requires continuous monitoring of the environment that 
surrounds us in order to plan and prepare for the future. 
Toward that end, I encourage you to read the following 
pages regarding the "twin rails" Kish Bancorp has put in place 
to craft the bright future we seek for the Corporation, its 
employees, and the communities we serve.

Sincerely,

William P. Hayes 
Chairman of the Board, President and  
Chief Executive Officer

All of Kish’s indicators are 

green, encouraging continued 

growth and expansion.

Richard Sarfert was recruited to fill the position of 
Executive Vice President and Senior Lending Officer, 
previously held by Mr. Shilling. With 30 years of 
experience in the financial services industry focused on 
commercial lending and credit administration, Mr. Sarfert 
will report to Mr. Shilling as the two executives partner 
to continue to grow Kish’s commercial lending presence 
across the central Pennsylvania region. 

Mark Cvrkel was recruited to the position of Executive 
Vice President and Chief Financial Officer of Kish Bank 
and Kish Bancorp. He brings knowledge and experience 
gained at banks with assets in excess of $1 billion and 
is providing strategic advice and financial oversight 
regarding the continued growth and development of 
the Corporation. He replaces Ms. Sangeeta Kishore, who 
resigned to pursue other career opportunities.

Kevin Rimmey was recruited to the position of Assistant 
Vice President, Commercial Relationship Manager. Mr. 
Rimmey is a member of the PA Bankers Association’s 
Agricultural & Rural Issues Advisory Committee. Before 
joining Kish, he was a business development lender in 
Centre and Clinton Counties for Jersey Shore State Bank. 

Alta Corman-Wolf was recruited to the position of 
Vice President, Residential Lender, adding depth and 
reputation to Kish’s mortgage banking unit. Ms. Corman-
Wolf has broad experience in Kish’s Centre County region 
and shares Kish’s commitment to exemplary client service. 

Terry Horner was recruited to the position of Vice 
President, Business Development Officer for the Bellefonte 
region. Mr. Horner brings over 40 years of industry 
experience, most recently with M&T Bank in Bellefonte. 

Kish Bancorp enjoyed its 116th year in 
business in 2016. The durability of Kish Bank 
and its affiliates far exceeds the average 
corporate life cycle of about 40 years. An 
important reason for the Corporation’s 
noteworthy success and sustainability is 
its unwavering commitment to making a 
positive difference in the lives of its clients 
and communities. Another reason is Kish’s 
willingness to anticipate and adapt to 
change as the Company works to deliver a 
full menu of banking and financial services 
to its clients. To do that, Kish has embraced 
change intentionally and strategically, while 
remaining focused on its client centric 
business model. The formula is simple: when 
clients succeed, the Corporation succeeds. 
And we are committed to doing whatever it 
takes to make success happen.

In the current environment, the rate of 
change is accelerating, and nowhere is that 
pace more evident than in the proliferation 
of FinTech companies, those companies 
that use technology platforms to conduct 
the fundamental functions provided by the 
financial services industry. These tech start-
ups seek to transform how consumers store, 
save, borrow, invest, move, pay, and protect 
money. FinTech start-ups in August 2016 
were greater than 2,000, compared to 800 
in April 2015. Billions of venture capital and 
growth equity dollars are being invested 
in these start-ups—$12.2 billion in 2014 
alone. With the adoption of mobile banking 
surging, the necessity of traditional branch 
banking is on the decline. This is occurring 
amidst a significant demographic shift. In the 
United States alone, 85 million millennials, 

2     Kish Bancorp, Inc.

2016 Annual Report     3

The Expect More StoreIn addition to the acquisition and development of talent, 
the Corporation also invested this year in a state-of-the-art 
client relationship management system designed to help the 
Kish team serve clients more broadly and efficiently. All Kish 
team members were trained to use the system to its fullest 
advantage to engage with clients in support of Kish’s service 
excellence culture.

The exemplary performance of the mortgage banking unit 
in 2016 is worthy of special mention. The mortgage bankers 
mastered new and complex regulatory requirements, 
instituted processes that led to a decrease in the amount 
of time it takes to close mortgage loans, and added new 
products to respond to market needs. The combined efforts 
of this highly professional and hard-working team enabled 
the unit to reach its stretch goal of $55 million in mortgage 
loan originations this year.

In 2016, Kish hosted its second annual “Kish Celebrates 
Community” event at Juniata College, a valued partner in the 
community and region. We hold this celebration each year to 
recognize the power of individuals to come together to make 
a positive difference. In the process, the Corporation’s culture 
of volunteerism is validated as Kish continues its focus on our 
communities.

None of this would be possible without the leadership 
and support of the distinguished members of our Board of 
Directors. We gratefully acknowledge their contributions in 
guiding Kish’s vision for service excellence, while monitoring 
the risks inherent in the banking and financial services 
industry. Our deepest gratitude is expressed to the members 
of our Board and Regional Boards, who are listed separately 
in this report. 

We also want to express sincere thanks to our shareholders 
and community stakeholders. We know we could not be 
successful without a shared belief in the value and worth that 
Kish brings to this region that is our home.

We all live in a world where change is an ever-accelerating 
constant. The future and sustainability of community banking 
requires continuous monitoring of the environment that 
surrounds us in order to plan and prepare for the future. 
Toward that end, I encourage you to read the following 
pages regarding the "twin rails" Kish Bancorp has put in place 
to craft the bright future we seek for the Corporation, its 
employees, and the communities we serve.

Sincerely,

William P. Hayes 
Chairman of the Board, President and  
Chief Executive Officer

All of Kish’s indicators are 

green, encouraging continued 

growth and expansion.

Richard Sarfert was recruited to fill the position of 
Executive Vice President and Senior Lending Officer, 
previously held by Mr. Shilling. With 30 years of 
experience in the financial services industry focused on 
commercial lending and credit administration, Mr. Sarfert 
will report to Mr. Shilling as the two executives partner 
to continue to grow Kish’s commercial lending presence 
across the central Pennsylvania region. 

Mark Cvrkel was recruited to the position of Executive 
Vice President and Chief Financial Officer of Kish Bank 
and Kish Bancorp. He brings knowledge and experience 
gained at banks with assets in excess of $1 billion and 
is providing strategic advice and financial oversight 
regarding the continued growth and development of 
the Corporation. He replaces Ms. Sangeeta Kishore, who 
resigned to pursue other career opportunities.

Kevin Rimmey was recruited to the position of Assistant 
Vice President, Commercial Relationship Manager. Mr. 
Rimmey is a member of the PA Bankers Association’s 
Agricultural & Rural Issues Advisory Committee. Before 
joining Kish, he was a business development lender in 
Centre and Clinton Counties for Jersey Shore State Bank. 

Alta Corman-Wolf was recruited to the position of 
Vice President, Residential Lender, adding depth and 
reputation to Kish’s mortgage banking unit. Ms. Corman-
Wolf has broad experience in Kish’s Centre County region 
and shares Kish’s commitment to exemplary client service. 

Terry Horner was recruited to the position of Vice 
President, Business Development Officer for the Bellefonte 
region. Mr. Horner brings over 40 years of industry 
experience, most recently with M&T Bank in Bellefonte. 

Kish Bancorp enjoyed its 116th year in 
business in 2016. The durability of Kish Bank 
and its affiliates far exceeds the average 
corporate life cycle of about 40 years. An 
important reason for the Corporation’s 
noteworthy success and sustainability is 
its unwavering commitment to making a 
positive difference in the lives of its clients 
and communities. Another reason is Kish’s 
willingness to anticipate and adapt to 
change as the Company works to deliver a 
full menu of banking and financial services 
to its clients. To do that, Kish has embraced 
change intentionally and strategically, while 
remaining focused on its client centric 
business model. The formula is simple: when 
clients succeed, the Corporation succeeds. 
And we are committed to doing whatever it 
takes to make success happen.

In the current environment, the rate of 
change is accelerating, and nowhere is that 
pace more evident than in the proliferation 
of FinTech companies, those companies 
that use technology platforms to conduct 
the fundamental functions provided by the 
financial services industry. These tech start-
ups seek to transform how consumers store, 
save, borrow, invest, move, pay, and protect 
money. FinTech start-ups in August 2016 
were greater than 2,000, compared to 800 
in April 2015. Billions of venture capital and 
growth equity dollars are being invested 
in these start-ups—$12.2 billion in 2014 
alone. With the adoption of mobile banking 
surging, the necessity of traditional branch 
banking is on the decline. This is occurring 
amidst a significant demographic shift. In the 
United States alone, 85 million millennials, 

2     Kish Bancorp, Inc.

2016 Annual Report     3

The Expect More Storethose with birthdates beginning in 1980–
1982 and ending in 2002–2004, are all 
digital natives coming of age, giving rise to 
companies such as Airbnb, Uber, and Rocket 
Mortgage.

Recognizing that FinTech companies are not 
regulated and are not likely to be regulated 
until they begin to attain “meaningful scale,” 
the consensus in the industry today, and 
the conclusion at Kish Bancorp, is that an 
informed middle ground is a wise stance 
to adopt at this time. That means focusing 
now on what digital services Kish customers 
value and building the capabilities that 
matter most in a digital future. It means, 
among other things, recognizing that while 
new digital innovations cannot be ignored, 
many of the start-ups may never evolve to be 
anything more than that. 

Clearly, the challenge ahead is to keep pace 
with emerging technologies, products, 
and services in concert with client needs 
and expectations without overreacting 
or overinvesting. Kish is doing that by 
embracing a “twin rail” approach to the 
future introduced in this report. Our theme, 
“Riding the Twin Rails to the Future,” 
recognizes changes emerging in the industry, 

while acknowledging the security many 
in the central Pennsylvania marketplace 
find in familiar ways of engaging with Kish 
to define and meet their goals, be they 
personal, corporate, or in local and regional 
government. Thus, the Corporation’s 
strategic plan for the next 3–5 year period 
has been crafted to ensure that Kish will 
remain focused on fulfilling client needs 
and expectations, while traveling on the 
parallel tracks of traditional relationship 
management and new digital delivery 
channels.

The first of the Twin Rails represents the 
traditional approach to banking. This rail is 
true to the promise Kish has made to provide 
personal, one-on-one banking solutions to 
clients. The traditional approach is clearly 
visible in the warmth and welcoming 
hospitality found at all of Kish’s facilities in 
the region. Words associated with the first 
rail are service, relationships, community, 
values, trust, support, solutions, culture, 
team, personal, and consultative. Such words 
reflect Kish’s core values and differentiated 
business model, one that is tightly tied 
to Kish’s service excellence culture and 
requires staying closely connected to clients 

The “explore more” area of 
The Store engages visitors 
through interactive digital 
content on both a large 
format touch screen kiosk 
and handheld devices at  
the tech bar.

through all available touchpoints. Kish has 
communicated this through the promotion 
of the brand with great success this year, 
most notably in the Kish is Home advertising 
campaign, delivered in both traditional and 
digital channels.

The second of the Twin Rails represents 
the use of digital delivery channels as a 
means to achieve customer fulfillment. At 
Kish, these alternative, technology-enabled 
delivery channels will continue to be client-
focused and adapted to client preferences 
for digital delivery. Words associated with 
the second rail are speed, omnichannel, 
data, mobile, simplicity, secure, connected, 
efficiency, social, video, and transformation. 
Understanding that everything will move to 
digital technology over time, Kish remains 
steadfast that its differentiating focus on 
the client will not change as the two rails 
converge over time. 

Kish initiated its first venture on the Twin 
Rails in 2016 by planning, developing, 
and opening The Expect More Store in the 
heart of downtown State College. Located 
in a former historic theatre, The Expect 
More Store gives clients and community 
stakeholders a preview of how financial 
services are likely to be delivered in the 
future. The Store contains a teller pod with 
a cash recycler that receives, counts, and 
disperses money. A digital wall features 
dramatic videos including exotic travel 
opportunities available through the 
Corporation’s full-service travel subsidiary, 
Kish Travel. Customers and visitors are 
welcome to browse Kish services and 
opportunities on a touch screen kiosk that 
connects to the Kish websites. They also are 
invited to enjoy a cup of coffee while using 
one of several tablets available to them or to 
just relax on the sofa and chairs in the sitting 
area. A Kish Concierge Banker staffs The 

With a fresh and comfortable 
design, guests of The Expect 
More Store are invited to 
engage in conversation  
with other guests or a 
Concierge Banker. 

4     Kish Bancorp, Inc.

"I value the personal touch 
from the trusted, competent, 
and courteous Kish team 
who helps me with loans, 
financial planning, travel, 
and everyday banking."
—Frances Vaughn

"I love Kish Bank's online 
technology for my business. 
They made the transition 
effortless, and respond 
quickly and professionally 
when I have questions."
—Tom Songer

"As young business owners, 
my husband and I like being 
able to get advice from 
someone we've come to 
know and trust—not just a 
voice on an 800 number."
—Amy Gravine

"I appreciate the friendly 
atmosphere of the branch 
and the convenience of 
online account access, which 
helps me to monitor the 
daily activity of my accounts."
—Ed Bridgens

2016 Annual Report     5

those with birthdates beginning in 1980–
1982 and ending in 2002–2004, are all 
digital natives coming of age, giving rise to 
companies such as Airbnb, Uber, and Rocket 
Mortgage.

Recognizing that FinTech companies are not 
regulated and are not likely to be regulated 
until they begin to attain “meaningful scale,” 
the consensus in the industry today, and 
the conclusion at Kish Bancorp, is that an 
informed middle ground is a wise stance 
to adopt at this time. That means focusing 
now on what digital services Kish customers 
value and building the capabilities that 
matter most in a digital future. It means, 
among other things, recognizing that while 
new digital innovations cannot be ignored, 
many of the start-ups may never evolve to be 
anything more than that. 

Clearly, the challenge ahead is to keep pace 
with emerging technologies, products, 
and services in concert with client needs 
and expectations without overreacting 
or overinvesting. Kish is doing that by 
embracing a “twin rail” approach to the 
future introduced in this report. Our theme, 
“Riding the Twin Rails to the Future,” 
recognizes changes emerging in the industry, 

while acknowledging the security many 
in the central Pennsylvania marketplace 
find in familiar ways of engaging with Kish 
to define and meet their goals, be they 
personal, corporate, or in local and regional 
government. Thus, the Corporation’s 
strategic plan for the next 3–5 year period 
has been crafted to ensure that Kish will 
remain focused on fulfilling client needs 
and expectations, while traveling on the 
parallel tracks of traditional relationship 
management and new digital delivery 
channels.

The first of the Twin Rails represents the 
traditional approach to banking. This rail is 
true to the promise Kish has made to provide 
personal, one-on-one banking solutions to 
clients. The traditional approach is clearly 
visible in the warmth and welcoming 
hospitality found at all of Kish’s facilities in 
the region. Words associated with the first 
rail are service, relationships, community, 
values, trust, support, solutions, culture, 
team, personal, and consultative. Such words 
reflect Kish’s core values and differentiated 
business model, one that is tightly tied 
to Kish’s service excellence culture and 
requires staying closely connected to clients 

The “explore more” area of 
The Store engages visitors 
through interactive digital 
content on both a large 
format touch screen kiosk 
and handheld devices at  
the tech bar.

through all available touchpoints. Kish has 
communicated this through the promotion 
of the brand with great success this year, 
most notably in the Kish is Home advertising 
campaign, delivered in both traditional and 
digital channels.

The second of the Twin Rails represents 
the use of digital delivery channels as a 
means to achieve customer fulfillment. At 
Kish, these alternative, technology-enabled 
delivery channels will continue to be client-
focused and adapted to client preferences 
for digital delivery. Words associated with 
the second rail are speed, omnichannel, 
data, mobile, simplicity, secure, connected, 
efficiency, social, video, and transformation. 
Understanding that everything will move to 
digital technology over time, Kish remains 
steadfast that its differentiating focus on 
the client will not change as the two rails 
converge over time. 

Kish initiated its first venture on the Twin 
Rails in 2016 by planning, developing, 
and opening The Expect More Store in the 
heart of downtown State College. Located 
in a former historic theatre, The Expect 
More Store gives clients and community 
stakeholders a preview of how financial 
services are likely to be delivered in the 
future. The Store contains a teller pod with 
a cash recycler that receives, counts, and 
disperses money. A digital wall features 
dramatic videos including exotic travel 
opportunities available through the 
Corporation’s full-service travel subsidiary, 
Kish Travel. Customers and visitors are 
welcome to browse Kish services and 
opportunities on a touch screen kiosk that 
connects to the Kish websites. They also are 
invited to enjoy a cup of coffee while using 
one of several tablets available to them or to 
just relax on the sofa and chairs in the sitting 
area. A Kish Concierge Banker staffs The 

With a fresh and comfortable 
design, guests of The Expect 
More Store are invited to 
engage in conversation  
with other guests or a 
Concierge Banker. 

4     Kish Bancorp, Inc.

"I value the personal touch 
from the trusted, competent, 
and courteous Kish team 
who helps me with loans, 
financial planning, travel, 
and everyday banking."
—Frances Vaughn

"I love Kish Bank's online 
technology for my business. 
They made the transition 
effortless, and respond 
quickly and professionally 
when I have questions."
—Tom Songer

"As young business owners, 
my husband and I like being 
able to get advice from 
someone we've come to 
know and trust—not just a 
voice on an 800 number."
—Amy Gravine

"I appreciate the friendly 
atmosphere of the branch 
and the convenience of 
online account access, which 
helps me to monitor the 
daily activity of my accounts."
—Ed Bridgens

2016 Annual Report     5

finanCiaL highLighTs

five-year summary

for ThE yEar

Net Income

Net Income Before Taxes

Total Dividends Declared

at year end (in $000s)

Total Assets

Total Loans (Net)

Total Deposits

Stockholders’ Equity

Loan Loss Reserve

Net Loan Losses (Recoveries)

raTio anaLysis

Return on Average Assets*

Return on Average Equity*

Dividend Declared/Net Income

Loans/Deposits

Primary Capital/Total Assets

Total Capital/Risk Weighted Assets

Loan Loss Reserve/Loans

Net Loan Losses to Total Loans (Net)

pEr sharE daTa

Basic Earnings

Fully Diluted Earnings

Dividends Paid

Equity (Book Value)

Equity Plus Loan Loss Reserve

2016

2015

2014  

2013

2012

   $4,616,894 

   $4,494,241 

$4,358,608 

 $4,216,873 

 $3,629,794 

5,254,277 

2,130,197 

5,125,151 

2,112,600 

5,130,129 

2,005,848 

4,980,589 

1,971,992 

4,168,872 

1,960,051 

 $725,071 

 $696,895 

 $659,600 

 $630,132 

 $557,575 

488,588 

561,928 

53,593 

6,011 

271 

0.65%

8.54%

46.14%

86.95%

8.22%

13.10%

1.22%

0.06%

$3.80 

3.77 

1.72 

43.27 

48.12 

445,425 

542,629 

51,281 

5,752 

492 

0.66%

8.89%

47.01%

82.09%

8.18%

12.62%

1.27%

0.12%

$3.73 

3.69 

1.72 

41.78 

46.46 

414,061 

508,616 

48,853 

6,009 

219 

0.67%

9.54%

46.02%

81.41%

8.32%

13.07%

1.43%

0.05%

$3.63 

3.60 

1.64 

39.96 

44.87 

381,261 

494,374 

40,681 

5,928 

34 

0.69%

9.70%

46.76%

77.12%

7.40%

13.17%

1.53%

0.01%

$3.54 

3.51 

1.62 

33.40 

38.27 

351,040 

460,450 

46,252 

6,867 

445 

0.65%

8.61%

54.00%

76.24%

9.53%

14.05%

1.92%

0.12%

$3.05 

3..05

1.62 

38.10 

43.76 

Average Shares Outstanding (#)

1,215,067 

1,203,630 

1,199,207 

1,192,755 

1,189,222 

*Due to fluctuations in the mark to market valuation for investment securities, these are not included in the totals for average assets and average equity.

net income (in millions)

earnings & dividends (per share)

stock valuation (per share)

By removing the traditional 
barriers of a teller line, 
Expect More Store clients 
can stand side by side  
with their banker, who is 
focused on listening.

Expect More Store and is available to answer 
questions and to connect interested clients 
or prospective clients with Kish experts in, 
for example, consumer loans, checking and 
savings options, mortgages, investments, 
travel, and insurance. 

Digitally appointed in an historic space that 
is filled with beautiful wooden features, 
including remnants of the old theatre, The 
Expect More Store is a hub for community 
activity, a place where clients and community 
members gather to meet, to learn, to do 
business, or to simply enjoy. In 2016, a variety 
of seminars have been offered at The Expect 
More Store, ranging from conversations 
around women in business, to investing, 
insurance, art, and travel. Recognizing 
the importance of strong downtowns in 
communities, Kish is present in a number 
of downtowns in the region and is proud to 
have joined other businesses in downtown 
State College as well. 

The Expect More Store is a laboratory for how 
Kish Bancorp will deliver services and grow its 
businesses in the future. Plans are underway 
to develop a similar store in the region next 
year. Ultimately, the Twin Rails strategy will 

be a success when the two rails become 
one. The Corporation intends to accomplish 
this in a way that maintains and upholds 
what differentiates Kish in the marketplace: 
putting the customer first. The reality is that 
innovation has been, and remains, a long-
term core value for the Company. As Kish 
Bancorp continues to prepare for the future, 
the Company will recognize that its client 
centric model has consistently translated 
into long-term growth in market share and 
shareholder performance. Kish will invest 
in the future in ways that are enlightened 
by the client experience, sustained by 
exceptional teamwork, and aware of the 
growing changes that hold both challenges 
and opportunities. In that process, Kish’s 
priorities will continue to focus on supporting 
economic growth in the community; building 
value for individuals, families, and businesses; 
providing an attractive and sustainable 
workplace for employees; and providing 
attractive long-term value for shareholders. 
The promise Kish Associates derive from 
devoting themselves to these activities, 
which are all bigger than themselves, inspires 
and sustains them.

6     Kish Bancorp, Inc.

2016 Annual Report     7

finanCiaL highLighTs

five-year summary

for ThE yEar

Net Income

Net Income Before Taxes

Total Dividends Declared

at year end (in $000s)

Total Assets

Total Loans (Net)

Total Deposits

Stockholders’ Equity

Loan Loss Reserve

Net Loan Losses (Recoveries)

raTio anaLysis

Return on Average Assets*

Return on Average Equity*

Dividend Declared/Net Income

Loans/Deposits

Primary Capital/Total Assets

Total Capital/Risk Weighted Assets

Loan Loss Reserve/Loans

Net Loan Losses to Total Loans (Net)

pEr sharE daTa

Basic Earnings

Fully Diluted Earnings

Dividends Paid

Equity (Book Value)

Equity Plus Loan Loss Reserve

2016

2015

2014  

2013

2012

   $4,616,894 

   $4,494,241 

$4,358,608 

 $4,216,873 

 $3,629,794 

5,254,277 

2,130,197 

5,125,151 

2,112,600 

5,130,129 

2,005,848 

4,980,589 

1,971,992 

4,168,872 

1,960,051 

 $725,071 

 $696,895 

 $659,600 

 $630,132 

 $557,575 

488,588 

561,928 

53,593 

6,011 

271 

0.65%

8.54%

46.14%

86.95%

8.22%

13.10%

1.22%

0.06%

$3.80 

3.77 

1.72 

43.27 

48.12 

445,425 

542,629 

51,281 

5,752 

492 

0.66%

8.89%

47.01%

82.09%

8.18%

12.62%

1.27%

0.12%

$3.73 

3.69 

1.72 

41.78 

46.46 

414,061 

508,616 

48,853 

6,009 

219 

0.67%

9.54%

46.02%

81.41%

8.32%

13.07%

1.43%

0.05%

$3.63 

3.60 

1.64 

39.96 

44.87 

381,261 

494,374 

40,681 

5,928 

34 

0.69%

9.70%

46.76%

77.12%

7.40%

13.17%

1.53%

0.01%

$3.54 

3.51 

1.62 

33.40 

38.27 

351,040 

460,450 

46,252 

6,867 

445 

0.65%

8.61%

54.00%

76.24%

9.53%

14.05%

1.92%

0.12%

$3.05 

3..05

1.62 

38.10 

43.76 

Average Shares Outstanding (#)

1,215,067 

1,203,630 

1,199,207 

1,192,755 

1,189,222 

*Due to fluctuations in the mark to market valuation for investment securities, these are not included in the totals for average assets and average equity.

net income (in millions)

earnings & dividends (per share)

stock valuation (per share)

By removing the traditional 
barriers of a teller line, 
Expect More Store clients 
can stand side by side  
with their banker, who is 
focused on listening.

Expect More Store and is available to answer 
questions and to connect interested clients 
or prospective clients with Kish experts in, 
for example, consumer loans, checking and 
savings options, mortgages, investments, 
travel, and insurance. 

Digitally appointed in an historic space that 
is filled with beautiful wooden features, 
including remnants of the old theatre, The 
Expect More Store is a hub for community 
activity, a place where clients and community 
members gather to meet, to learn, to do 
business, or to simply enjoy. In 2016, a variety 
of seminars have been offered at The Expect 
More Store, ranging from conversations 
around women in business, to investing, 
insurance, art, and travel. Recognizing 
the importance of strong downtowns in 
communities, Kish is present in a number 
of downtowns in the region and is proud to 
have joined other businesses in downtown 
State College as well. 

The Expect More Store is a laboratory for how 
Kish Bancorp will deliver services and grow its 
businesses in the future. Plans are underway 
to develop a similar store in the region next 
year. Ultimately, the Twin Rails strategy will 

be a success when the two rails become 
one. The Corporation intends to accomplish 
this in a way that maintains and upholds 
what differentiates Kish in the marketplace: 
putting the customer first. The reality is that 
innovation has been, and remains, a long-
term core value for the Company. As Kish 
Bancorp continues to prepare for the future, 
the Company will recognize that its client 
centric model has consistently translated 
into long-term growth in market share and 
shareholder performance. Kish will invest 
in the future in ways that are enlightened 
by the client experience, sustained by 
exceptional teamwork, and aware of the 
growing changes that hold both challenges 
and opportunities. In that process, Kish’s 
priorities will continue to focus on supporting 
economic growth in the community; building 
value for individuals, families, and businesses; 
providing an attractive and sustainable 
workplace for employees; and providing 
attractive long-term value for shareholders. 
The promise Kish Associates derive from 
devoting themselves to these activities, 
which are all bigger than themselves, inspires 
and sustains them.

6     Kish Bancorp, Inc.

2016 Annual Report     7

TEam

parTnErs

ConnECTEd

LEadEr

omniChannEL

soLuTions

vaLuEs

sErviCE

TransformaTion

Board mEmBErs and dirECT ors

Board of dirECTors of kish BanCorp, inC.

ExECuTivE offiCErs

William P. Hayes, Chairman, President and Chief Executive Officer
Gregory T. Hayes, Senior Executive Vice President, Chief Operating Officer
Peter D. Collins, Executive Vice President, Chief Credit Officer
Mark J. Cvrkel, Executive Vice President, Chief Financial Officer
Robert S. McMinn, Executive Vice President, General Counsel 
Richard A. Sarfert, Executive Vice President, Senior Lending Officer
James L. Shilling, Jr., Executive Vice President, Chief Business Banking Officer

sEnior offiCErs

Robert L. Crane, Senior Vice President, Profitability Director
Carol M. Herrmann, Senior Vice President, Administration and Communications 

Director/CEO, Kish Travel

Amy M. Muchler, Senior Vice President, Bank Operations and Support Director
Debra K. Weikel, Senior Vice President, Loan Administration Director
Suzanne M. White, Senior Vice President, Human Resources and Organization 

Development Director

Stanley N. Ayers, Vice President, Special Assets Manager
Douglas C. Baxter, Vice President, Accounting and Controls Manager
Kathleen M. Boop, Vice President, Personal Lines Insurance Manager
Kimberly A. Bubb, Vice President, Systems and Client Solutions Director
Larry E. Burger, Vice President, Commercial Relationship Manager
Cynthia L. Chase, Vice President, Loan Review Manager 
David A. Coble, Vice President, Branch Manager 
Alta Corman-Wolf, Vice President, Residential Lender
John P. Cunningham, II, Vice President, Regional Market Manager
Wade E. Curry, LUTCF, Vice President, Investment Services
Terra L. Decker, Vice President, Compliance and BSA Training Director/BSA Officer
Ann K. Guss, Vice President, Residential Lender
Allana L. Hartung, Vice President, Commercial Relationship Manager
Marsha K. Kuhns, Vice President, Residential Lender
Terry P. Horner, Vice President, Business Development Officer
John Q. Massie, Vice President, Commercial Relationship Manager
Kristie R. McKnight, Vice President, Commercial Relationship Manager
Virginia A. McAdoo, Vice President, Lending Services Manager
Thomas Minichiello, III, Vice President, Regional Market Manager
Denise F. Quinn, Vice President, Commercial Relationship Manager
Melissa K. Royer, Vice President, Client Solutions Technical Advisor
Cheryl E. Shope, Vice President, Residential Lender
N. Robert Sunday, III, Vice President, Compliance Officer
Kayelene G. Sunderland, Vice President, Wealth Management/Trust Administrator
Jeffrey D. Wilson, Vice President/CEO, Kish Agency
William W. Yaudes, Vice President, Regional Market Manager

William P. Hayes, Chairman
James J. Lakso, Vice Chairman
William L. Dancy, Secretary
Spyros A. Degleris, Member
Edward A. Friedman, Member
Paul G. Howes, Member
William S. Lake, Member
Phyllis L. Palm, Member
Paul H. Silvis, Member

Board of dirECTors of kish Bank

William P. Hayes, Chairman
James J. Lakso, Vice Chairman
William L. Dancy, Secretary
Spyros A. Degleris, Member
Edward A. Friedman, Member
Paul G. Howes, Member
William S. Lake, Member
Phyllis L. Palm, Member
Paul H. Silvis, Member
Frances V. Vaughn, Member

CEnTrE C ounTy rEgionaL Board

Spyros A. Degleris, Member
Adam R. Fernsler, Member
Edward A. Friedman, Member
Alan G. Hawbaker, Member
Paul G. Howes, Member
Michael J. Krentzman, Member
Paul H. Silvis, Member
Brandon M. Zlupko, Member

hunTingdon CounTy rEgionaL Board

Arthur J. DeCamp, Member
Wayne A. Hearn, Member
Stephen C. Huston, Member
James J. Lakso, Member
Dominick F. Peruso, Jr., Member
Pamela F. Prosser, Member
Burgess A. Smith, Member
Delmont R. Sunderland, Member
James A. Troha, Member
Frances V. Vaughn, Member

miffLin CounTy rEgionaL Board

Christina Calkins-Mazur, Member
Ronald M. Cowan, Member
William L. Dancy, Member
James W. Felmlee, Member
Eric K. Fowler, Member
William S. Lake, Member
Harvard K. McCardle, Member
Alan J. Metzler, Member
Gary L. Oden, Member
Phyllis L. Palm, Member
John Pannizzo, Member

8     Kish Bancorp, Inc.

TEam

parTnErs

ConnECTEd

LEadEr

omniChannEL

soLuTions

vaLuEs

sErviCE

TransformaTion

Board mEmBErs and dirECT ors

Board of dirECTors of kish BanCorp, inC.

ExECuTivE offiCErs

William P. Hayes, Chairman, President and Chief Executive Officer
Gregory T. Hayes, Senior Executive Vice President, Chief Operating Officer
Peter D. Collins, Executive Vice President, Chief Credit Officer
Mark J. Cvrkel, Executive Vice President, Chief Financial Officer
Robert S. McMinn, Executive Vice President, General Counsel 
Richard A. Sarfert, Executive Vice President, Senior Lending Officer
James L. Shilling, Jr., Executive Vice President, Chief Business Banking Officer

sEnior offiCErs

Robert L. Crane, Senior Vice President, Profitability Director
Carol M. Herrmann, Senior Vice President, Administration and Communications 

Director/CEO, Kish Travel

Amy M. Muchler, Senior Vice President, Bank Operations and Support Director
Debra K. Weikel, Senior Vice President, Loan Administration Director
Suzanne M. White, Senior Vice President, Human Resources and Organization 

Development Director

Stanley N. Ayers, Vice President, Special Assets Manager
Douglas C. Baxter, Vice President, Accounting and Controls Manager
Kathleen M. Boop, Vice President, Personal Lines Insurance Manager
Kimberly A. Bubb, Vice President, Systems and Client Solutions Director
Larry E. Burger, Vice President, Commercial Relationship Manager
Cynthia L. Chase, Vice President, Loan Review Manager 
David A. Coble, Vice President, Branch Manager 
Alta Corman-Wolf, Vice President, Residential Lender
John P. Cunningham, II, Vice President, Regional Market Manager
Wade E. Curry, LUTCF, Vice President, Investment Services
Terra L. Decker, Vice President, Compliance and BSA Training Director/BSA Officer
Ann K. Guss, Vice President, Residential Lender
Allana L. Hartung, Vice President, Commercial Relationship Manager
Marsha K. Kuhns, Vice President, Residential Lender
Terry P. Horner, Vice President, Business Development Officer
John Q. Massie, Vice President, Commercial Relationship Manager
Kristie R. McKnight, Vice President, Commercial Relationship Manager
Virginia A. McAdoo, Vice President, Lending Services Manager
Thomas Minichiello, III, Vice President, Regional Market Manager
Denise F. Quinn, Vice President, Commercial Relationship Manager
Melissa K. Royer, Vice President, Client Solutions Technical Advisor
Cheryl E. Shope, Vice President, Residential Lender
N. Robert Sunday, III, Vice President, Compliance Officer
Kayelene G. Sunderland, Vice President, Wealth Management/Trust Administrator
Jeffrey D. Wilson, Vice President/CEO, Kish Agency
William W. Yaudes, Vice President, Regional Market Manager

William P. Hayes, Chairman
James J. Lakso, Vice Chairman
William L. Dancy, Secretary
Spyros A. Degleris, Member
Edward A. Friedman, Member
Paul G. Howes, Member
William S. Lake, Member
Phyllis L. Palm, Member
Paul H. Silvis, Member

Board of dirECTors of kish Bank

William P. Hayes, Chairman
James J. Lakso, Vice Chairman
William L. Dancy, Secretary
Spyros A. Degleris, Member
Edward A. Friedman, Member
Paul G. Howes, Member
William S. Lake, Member
Phyllis L. Palm, Member
Paul H. Silvis, Member
Frances V. Vaughn, Member

CEnTrE C ounTy rEgionaL Board

Spyros A. Degleris, Member
Adam R. Fernsler, Member
Edward A. Friedman, Member
Alan G. Hawbaker, Member
Paul G. Howes, Member
Michael J. Krentzman, Member
Paul H. Silvis, Member
Brandon M. Zlupko, Member

hunTingdon CounTy rEgionaL Board

Arthur J. DeCamp, Member
Wayne A. Hearn, Member
Stephen C. Huston, Member
James J. Lakso, Member
Dominick F. Peruso, Jr., Member
Pamela F. Prosser, Member
Burgess A. Smith, Member
Delmont R. Sunderland, Member
James A. Troha, Member
Frances V. Vaughn, Member

miffLin CounTy rEgionaL Board

Christina Calkins-Mazur, Member
Ronald M. Cowan, Member
William L. Dancy, Member
James W. Felmlee, Member
Eric K. Fowler, Member
William S. Lake, Member
Harvard K. McCardle, Member
Alan J. Metzler, Member
Gary L. Oden, Member
Phyllis L. Palm, Member
John Pannizzo, Member

8     Kish Bancorp, Inc.

4255 East Main Street, Belleville, PA 17004  |  1-888-554-4748  |  www.KishBank.com