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ACCO BrandsTable of Contents UNITED STATESDraft 3/03/14SECURITIES AND EXCHANGE COMMISSIONWashington, D.C. 20549FORM 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIESEXCHANGE ACT OF 1934For the fiscal year ended December 31, 2013ORo TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACTOF 1934For the transition period from to Commission File No. 001-12907KNOLL, INC.(Exact name of registrant as specified in its charter) Delaware(State or other jurisdiction ofincorporation or organization) 13-3873847(I.R.S. EmployerIdentification Number)1235 Water StreetEast Greenville, PA 18041(215) 679-7991(Address, including zip code, and telephone number including area code of principal executive offices)SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT: Title of each class Name of exchange on which registeredCommon Stock, par value $0.01 per share New York Stock ExchangeSECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT: NONEIndicate by check mark if the issuer is a well-known seasoned issuer (as defined in Rule 405 of the Securities Act.) Yes No oIndicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes o No Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filingrequirements for the past 90 days. Yes No oIndicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data Filerequired to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorterperiod that the registrant was required to submit and post such files). Yes No oIndicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, tothe best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment tothis Form 10-K. Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. Seethe definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.Large accelerated filer Accelerated filer o Non-accelerated filer o (Do not check if asmaller reporting company) Smaller reporting company oIndicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.) Yes o No As of June 30, 2013, the aggregate market value of the registrant's common stock held by non-affiliates of the registrant was approximately$650,424,000 based on the closing sale price as reported on the New York Stock Exchange.As of February 28, 2014 there were 48,382,398 shares (including 1,157,070 shares of non-voting restricted shares) of the Registrant's common stock,par value $0.01 per share, outstanding.DOCUMENTS INCORPORATED BY REFERENCEPortions of the Registrant's definitive Proxy Statement for its 2014 Annual Meeting of Stockholders are incorporated by reference into Part III of thisreport on Form 10-K to the extent stated therein. Table of ContentsTABLE OF CONTENTS ItemPage PART I 1.Business31A.Risk Factors141B.Unresolved Staff Comments222.Properties223.Legal Proceedings234.Mine Safety Disclosures23 PART II 5.Market For Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 246.Selected Financial Data 277.Management's Discussion and Analysis of Financial Condition and Results of Operations 297A.Quantitative and Qualitative Disclosures about Market Risk 418.Financial Statements and Supplementary Data 439.Changes in and Disagreements with Accountants on Accounting and Financial Disclosures 779A.Controls and Procedures 779B.Other Information 79 PART III 10.Directors, Executive Officers and Corporate Governance 7911.Executive Compensation 7912.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 7913.Certain Relationships and Related Transactions, and Director Independence 8014.Principal Accounting Fees and Services 80 PART IV 15.Exhibits and Financial Statement Schedules 81 Signatures 862Table of ContentsPART IITEM 1. BUSINESSGeneralWe are a leading designer and manufacturer of furnishings, textiles and fine leathers for the workplace and home. For over a decade now we have beenbuilding a diversified design-driven product portfolio and flexible business model that can perform in various business cycles. Our commitment to innovationand modern design has yielded a comprehensive portfolio of products designed to provide enduring value and help clients shape their workplaces and homeswith imagination and vision. Our products are recognized for high quality and a sophisticated image and are targeted at the middle to upper end of the market.We sell our products primarily through a direct sales force and a broad network of independent dealers.Knoll marked its 75th anniversary in 2013 with our Modern always™ campaign celebrating iconic design for the home and office since the company’sfounding in 1938. This campaign, over the course of the year, brought the story of modern design to life through a multi-media launch that included socialmedia; a comprehensive print ad campaign; the redesign of our website and opening of our first e-commerce destination; and the opening of our flagshipshowroom and first retail location in midtown Manhattan. Knoll also debuted two new collections - the “Tools for Life” collection, designed by world-classarchitecture studio, OMA, and presented at Solone Internazionale del Mobile in Milan, and The Washington CollectionTM by prominent architect, DavidAdjaye.Since our founding, we have been recognized worldwide as a design leader within our industry. Our products are exhibited in major art museumsworldwide, including more than 50 pieces in the permanent Design Collection of The Museum of Modern Art in New York. This legacy continues to flourishtoday and is embodied in an ambitious series of new products that reflect forward-thinking ideas about design and workplace performance, among them: theGeneration by Knoll® family of innovative task and multipurpose seating; Reff® Profiles, furnishings for the contemporary private office; and Antenna®Workspaces, a new approach for individual and group work spaces. In 2011, we were honored to receive the Smithsonian Museum's Cooper-Hewitt NationalDesign Award for Corporate and Institutional Achievement, celebrating our design legacy.Our design excellence is complemented by a management philosophy that fosters a strong collaborative culture, client-driven processes and a lean, agileoperating structure. Our employees are performance-driven and motivated by a variable incentive compensation system and broad-based equity ownership inthe company.Our management evaluates the company as three reporting segments: (i) Office; (ii) Studio; (iii) and Coverings. The Office segment includes systems,seating, storage, tables, desks and KnollExtra® ergonomic accessories as well as the international sales of our North American Office products. The Studiosegment includes our KnollStudio® division, the Company's European subsidiaries which primarily sell KnollStudio products, Richard Schultz® Designand, as of February 3, 2014, Holly Hunt Enterprises, Inc. The KnollStudio portfolio includes a range of lounge seating, side, café and dining chairs,barstools, and conference, dining and occasional tables. Richard Schultz® Design provides high-quality outdoor furniture. The Coverings segment includesKnollTextiles®, Spinneybeck® (including Filzfelt®), and Edelman® Leather. These businesses serve a wide range of customers offering high-quality textiles,felt, and leather. When we refer to our "specialty" products or businesses in this report, we are referring to our Studio and Coverings segments. See below for afurther discussion of the individual businesses within each segment.For further information regarding our segments, see Note 19 in the accompanying financial statements.All trademarks used in this annual report on Form 10-K that are not owned by us or our affiliates are the property of their respective owners.ProductsWe offer a comprehensive and expanding portfolio of high-quality furniture, textiles and leathers across five product categories: (i) office systems, whichare typically modular and movable workspaces with functionally integrated panels or table desks, worksurfaces, pedestals and other storage units, power anddata systems and lighting; (ii) office seating; (iii) files and storage; (iv) desks, casegoods and tables; and (v) specialty products, including high image sidechairs, sofas, desks and tables for the office and home, textiles, accessories, leathers and related products;. Historically, we have derived most of our revenuesfrom office systems and from specialty products including our KnollStudio collection of signature design classics furnishings, KnollTextiles fabrics,Spinneybeck leathers, and Edelman leathers. However, in recent years, we have significantly expanded our product offerings in seating, files and storage,casegoods and tables and have reduced our dependence on office systems by further growing our specialty businesses.3Table of ContentsOffice Segment:Systems FurnitureWe believe that office systems purchases are divided primarily between (i) architect and designer-oriented products and (ii) entry-level products withtechnology, ergonomic and functional support. Our office systems furniture reflects the breadth of these sectors with a variety of planning models and acorresponding depth of product features. Our systems furniture can define or adapt to virtually any office environment, from collaborative spaces for teaminteraction to private executive offices.Systems furniture consists principally of functionally integrated panels or table desks, worksurfaces, pedestal and other storage units, power and datasystems and lighting. These components are combined to create flexible, space-efficient work environments that can be moved, re-configured and re-used.Clients, often working with architects and designers, have the opportunity to select from a wide selection of laminates, paints, veneers and textiles to designworkspaces appropriate to their organization's personality. Our systems furniture product development strategy aims to insure that product line enhancementscan be added to clients' existing installations and integrate with other Knoll product lines, maximizing the value of the clients' investments in Knoll systemsproducts over the long-term.Our principal systems furniture product lines include the following panel and desk-based planning models:Antenna® WorkspacesIntroduced in 2010, Antenna Workspaces by Masamichi Udagawa and Sigi Moeslinger, principals of Antenna Design, is a new approach to workplacedesign that reflects the freedom and mobility people seek in today's office. Antenna Workspaces considers the growing variety of settings where work takesplace and blends desks, tables, storage units and screens to create intuitive solutions for individuals and groups. In the process, Antenna Workspacessuggests connections and boundaries between diverse work areas and establishes a new way to shape space, simplifying transitions between individual andgroup work. Antenna Workspaces has received recognition for its novel approach to office planning, including in 2010, at NeoCon®, our national industrytradeshow, a Best of NeoCon® innovation award. During 2011 and 2012, product additions expanded the reach of the system to accommodate activity spaces- workplaces that provide multiple opportunities for engagement among individuals and groups over a broad spectrum of formality, flexibility, privacy andscale.Reff® ProfilesIn 2010, Reff Profiles debuted, building on the Reff flagship wood systems platform. Throughout its history, Reff has combined the high performancecapabilities of panel-based systems furniture with the refined elegance of wood casegoods, showcasing sophisticated all-wood construction and preciselycrafted detail. Reff Profiles extends those capabilities, with new aesthetic options, enhanced storage for materials and technology, and simple user access topower and data needs. Reff Profiles is available in an extensive range of veneers, laminates, glass, and metal options that can be used interchangeably inprivate offices and as freestanding or panel-based furnishings for the open office. During 2012, the Reff Profiles line expanded with a series of tables,credenzas and bookcases for meeting spaces and in 2013 the line expanded again with new components designed to facilitate collaboration as well as supportthe open-office environment including a media enclave capable of supporting multiple technology platforms/needs; locker, bookcase and credenza storage; andseveral new table and desk options.AutoStrada®Introduced in 2004, AutoStrada is one of the most comprehensive office concepts that we have developed. AutoStrada provides aesthetic and functionalalternatives to traditional panel-based and desk-based systems furniture with four planning models that combine high-performance furniture with the look ofcustom millwork. The AutoStrada spine-based, storage-based, wall-based and collaborative/open table planning models leverage a consistent design aestheticto create a distinctively modern aesthetic in both open plan and private office environments. Whether an office requires a high performance open plan system,architectural casegoods, progressive private office furniture or a collaborative "big table" concept, AutoStrada provides a solution. In 2004, AutoStradareceived a silver Best of NeoCon® award.4Table of ContentsDividends Horizon®Dividends Horizon, introduced in 2007, extends the Dividends portfolio of workplace solutions introduced in 1998 with new planning opportunities forthe individual workstation, focusing on new materials and furniture that evolve the office landscape with a layered approach to furniture design. Focusing onexceptionally light and transparent materials and practical, personalized storage solutions, Dividends Horizon creates rich spatial environments for thecontemporary workspace. Dividends Horizon received a silver 2007 Best of NeoCon® award. The system's enduring success is based on a straightforward,versatile frame-and-tile construction, featuring a universal panel frame. Removable panel inserts, which can be ordered in fabric, steel, glass or as markerboards, meet a range of clients' design and budgetary needs. The Dividends Horizon panel frame enables clients to utilize either monolithic, tiled or beltwaypanel type for applications throughout the workplace, and power and data access may be located virtually anywhere on the panel.Morrison™Our Morrison furniture system was introduced in 1986 and continues to be one of our most proven product offerings. Morrison meets essential powerand data requirements for panel and desk-based planning and private offices, and offers one of the broadest ranges of systems performance in the industry.Morrison has been upgraded periodically with interchangeable enhancements from its Morrison Network, Morrison Access and Morrison Options lines. Inaddition, Morrison integrates with Currents® (described below) to provide advanced wire management capabilities, as well as with our Calibre® and Series 2desks, pedestals, lateral files, overhead storage cabinets and architectural towers to provide compatible, cost-effective panel and desk-based solutions.Currents®Our award-winning and innovative Currents system provides advanced power and data capabilities to organizations that require maximum space-planning freedom, advanced technology support and the mobility of freestanding furniture. The groundbreaking Currents service wall divides space andmanages technology. A related product, Fence, provides comparable performance for low horizon settings. Currents and Fence may be used in tandem withexisting Knoll systems furniture, removing the constraints imposed by conventional panel system. Currents and Fence may also be used with competitors'systems and freestanding furniture.Equity®The distinguishing feature of our Equity product is its unique centerline modularity, which maximizes the efficient use of space for high-densityworkplaces with a minimal inventory of parts. Equity incorporates power and data capabilities, including desktop features, and integrates with Currents(described below) to provide advanced wire management capabilities. Equity components also create modular freestanding desks, and Equity 120-degreeplanning enables clients to create sleek, hexagonal configurations that are well-suited for call and data centers. For both 90- and 120-degree Equity planning, avariety of components, including add-on screens, bi-fold doors and side-door components, accommodate clients' needs for privacy and storage.SeatingWe continuously research and assess the general landscape of the office seating market, and tailor work chair product development initiatives to enhanceour competitive position for ergonomics, aesthetics, comfort and value. We believe that the result of these efforts is an increasingly innovative, versatile seatingcollection consistent with the Knoll brand.Key client criteria in work chair selection include superior ergonomics, aesthetics, comfort, quality and affordability, all of which are consistent with ourstrengths and reputation. We believe that we offer an excellent and fully competitive line-up of chairs at a range of price points and performance levels andconstructed from varying materials, including mesh, polymers, and upholstery. In 2013, we introduced Toboggan®, a playful, yet practical solution forfocused, shared or team work in an increasingly social and mobile workplace. A sled based chair desk for collaborative and learning environments, Tobogganmakes clever use of shape and scale to allow users to shift 360 degrees in the seat, with the back serving as backrest, armrest or impromptu tabletworksurface.5Table of ContentsOur principal seating product lines include:Generation by Knoll®, our flagship task chair, reflects Knoll's commitment to materials innovation and forward-thinking ergonomic research that hasfound there is no one right way to sit. Generation offers a new standard of unrestrained movement, supporting the range of postures and work styles typicalof today's workplace through elastic design, where the chair rearranges itself in response to the user. Generation has received a series of accolades from thenational press, including The Wall Street Journal, Business Week, Time, Fast Company and CBS Sunday Morning. Additionally, the chair has beenhonored with many awards, including Interior Design magazine's 2009 Best of Year Product Award in the contact/task seating category, the ChicagoAthenaeum GOOD DESIGN Award, and a Best of NeoCon Gold Award for office seating.ReGeneration by Knoll®, a general purpose task chair, extends the themes of Generation by Knoll®, to support the user simply and efficiently. Doingmore with less, ReGeneration provides continuous support and comfort throughout the day. The chair's efficient structure required re-examining every detailand innovating in the use of sustainable material. As a result, the chair is lightweight, visually and physically, and achieves the highest level of environmentalcertifications. The chair has been lauded in Cool Hunting, Wired.com, TreeHugger, and other design, technology, and environmental blogs.LIFE®, introduced in 2002, has become an industry benchmark for ergonomic and sustainable design. Recognized for its overall lightness and agility,LIFE features intuitive adjustments that bring comfort and effortless control to a new performance level with an extensive range of supportive sitting optionsand responsive lumbar support.RPM®, recognized for outstanding comfort, extraordinary performance and exceptional value, is offered with distinctive fabrics that reflect its stylishdesign. Engineered for durability, RPM delivers comfort and support, especially for 24-hour work environments.Chadwick™, introduced in 2005, is an innovative hybrid seating design that accommodates the changing needs of today's workplace and home office.The family of Essentials Work Chairs, introduced in 2005-07, offers the ergonomic comfort and appeal of fully upholstered task chairs at a significantvalue. Essentials Work Chairs' Pro™, Tech™, and Sport™ models offer a comprehensive range of four task and two side chairs suitable to any office stylefrom the traditional to the progressive.Files and StorageOur files and storage products, featuring the Template®, Calibre® and Series 2™ product lines, are designed with unique features to maximize storagecapabilities throughout the workplace. Our core files and storage products consist of lateral files, mobile pedestals and other storage units, bookcases andoverhead storage cabinets. Additionally, Knoll launched AnchorTM in 2013, a streamlined collection of user-friendly storage that addresses the user’sorganizational needs in the changing workplace.The range of files and storage completes our product offering, allowing clients to address all of their furniture needs with us, especially in competitive bidsituations where Knoll office systems, seating, tables and desks have been specified. The breadth of the product line also enables our dealers to offer files andstorage as stand-alone products to businesses with smaller requirements.Files and storage are available in an extensive array of sizes, configurations and colors, which can be integrated with other manufacturers' stand-alonefurniture, thereby increasing our penetration in competitor accounts. In addition, certain elements of the product line can be configured as freestandingfurniture in private offices or open-plan environments.Our principal storage product lines include:AnchorTM Offered in a variety of configurations including all-open, all-closed with drawers/doors, or a blended solution of open and drawer configurations, Anchorprovides a balance of accessible and secure storage. The collection is an ideal individual storage solution for focused, shared and team settings, or for storageneeds in group settings outside of primary workspaces.Template®In 2009, we introduced the Template Storage System, offering an economical approach to workplace planning, using vertical storage units to divide anddefine workspaces. In doing so, the product's compact 15 inch deep footprint consolidates storage while reducing the overall size of an individual workspace,saving clients both money and space. Template can be combined with Dividends Horizon, Antenna Workspaces, and other Knoll systems to expand itsplanning capabilities.6Table of ContentsCalibre®Calibre storage, comprised of lateral files, pedestals, hybrid cabinets, wardrobes and personal storage towers, offers clients a broad array of metal storagesolutions to support virtually any office environment. Personalization is encouraged and valuable space is maximized with 1.5' planning advantage and Build-Your-Own design possibilities, offering more drawer heights and configurations than industry standards. Calibre storage can stand alone or blend withDividends Horizon, Morrison, and other Knoll systems to complement focused, shared and team workspaces.Series 2™With a focused storage offering in a range of aesthetics, Series 2 storage provides ideal solutions for value-conscious customers. Overhead storage,pedestals and personal storage towers are offered in numerous front designs, both metal and veneer, which perfectly coordinate with Knoll Dividends Horizon,Reff, Morrison and Template systems.Desks, Casegoods, and TablesWe offer collections of adjustable tables as well as meeting, conference, training, dining, and café tables for large-scale projects and stand-alone desks andtable desks. These items are also sold as stand-alone products through our Knoll dealers to businesses with smaller requirements.Our principal desk product line, the Graham Collection® is detailed to meet the needs of the contemporary office while offering traditional wood casegoodsconstruction synonymous with the Knoll standard of quality.Our Interaction™ and Upstart® product lines include adjustable, work, meeting, conference and training tables. These product lines range fromindependent tables to tables suitable for workstations that support individual preferences for computer and writing heights to plannable desks that can belinked together to build and reshape larger work areas. During 2013, the Company made enhancements to its universal height adjustable table, designed to becompatible with the Dividends Horizons, Antenna, and Reff Profiles office systems. Also in the same year, the Company expanded the Reff Profiles line toexpand upon its series of meeting tables and introduced the signature LSM Conference Table Collection for KnollStudio.KnollExtra®KnollExtra offers accessories that complement Knoll office furniture products, including technology support accessories, desktop organizational tools,lighting and storage. KnollExtra integrates technology comfortably into the workplace, meeting the increased demand for flat panel monitor supports andcentral processing unit holders, which deliver adjustability and space savings. During 2009, KnollExtra introduced the Sapper Monitor Arm Collection,designed by renowned industrial designer Richard Sapper. The collection provides a clean, modern solution to technology challenges in the modern workplaceand has been accepted into the permanent collection of New York's Museum of Modern Art. During 2012, KnollExtra expanded its portfolio to include a lineof markerboards, free-standing and mounted LED lighting (awarded 2013 Best of NeoCon Silver) and several products that provide technology support forthe changing workplace.The Office segment accounted for approximately 69.5% of our sales in 2013, 71.4% of our sales in 2012, and 72.0% of our sales in 2011.Studio Segment:KnollStudio, well-known for the Barcelona®, Saarinen, and Bertoia collections, is a renowned source for classic modern furniture and spirited newdesigns of unparalleled quality for the workplace, home, hotels, restaurants and government and educational institutions. The KnollStudio portfolio includesa range of lounge seating; side, café and dining chairs; barstools; and conference, dining and occasional tables.KnollStudio has a long history of working with celebrated architects and designers from around the world, including Ludwig Mies van der Rohe, MarcelBreuer, Eero Saarinen, Isamu Noguchi, Warren Platner, Frank Gehry, Maya Lin, Jens Risom, Kazuhide Takahama, and Ross Lovegrove. In addition,KnollStudio manufactures a collection of original furniture designs by Florence Knoll.In 2013, KnollStudio introduced‘Tools for Life,' designed by the Office of Metropolitan Architecture (OMA) and Pritzker Prize award winning architect,Rem Koolhaas. Tools for Life is born from Knoll’s desire to cultivate design that can live both in the background and foreground of our lives. As a result,OMA has created furniture that can exist in and in between the office and domestic environments: equipment for living - tools for life.7Table of ContentsAlso, in 2013, The Washington Collection for KnollTM by David Adjaye was debuted. The Washington Collection for Knoll transforms Adjaye’sarchitectural and sculptural vision into accessible objects for the home and office. The collection consists of two cantilevered side chairs, a club chair, anottoman, a side table and a monumental bronze coffee table.In 2004, KnollStudio established Knoll Space as a formalized sales program for the retail market, making it easier for consumers to bring the best ofKnoll furnishings into their home and home office. The program consists of independent specialty retailers and e-tailers nationwide that sell our iconic modernclassics and selected contemporary designs as well as selected products with crossover home office appeal. Through this program, we sell our KnollStudioand other selected Knoll products through approximately 65 retailers, with an aggregate of over 100 locations in the United States and Canada.Our Studio segment includes the Knoll Europe businesses. Knoll Europe provides products and services primarily to our European clients, whoseaesthetics and styles can be different from our North America clients. A majority of Knoll Europe's business is Knoll Studio products, but Knoll Europe alsooffers a product profile that enables our customers to purchase a complete office environment. In addition, we offer certain products designed specifically forthe European market. In 2006, we introduced the Wa™ desking system. Wa™ reinvents desks and storage through its design and construction in a linear andwell proportioned modern vernacular. Our presence in the European market provides strategic positioning with clients that have international offices where theywould like to maintain their Knoll facility standard. In addition to working with North American clients' international offices, we also have a local Europeanclient base.In Europe, the core product categories include: (i) KnollStudio; (ii) desk systems, including the Wa™ desking system, the KnollScope®, and the PL1™system; (iii) seating, including a comprehensive range of chairs; and (iv) storage units, which are designed to complement Knoll desk products.The Studio segment also includes our Richard Schultz product line of outdoor furniture for the residential, hospitality, and contract office furnituremarkets, and as of February 2014, it will also include the Holly Hunt business, which we recently acquired.The Studio segment accounted for approximately 17.9% of our sales in 2013 and 16.6% of our sales in 2012 and 2011.Coverings Segment:Our Coverings segment consists of (i) KnollTextiles, (ii) Spinneybeck Leather (including Filzfelt products), and (iii) Edelman Leather.KnollTextiles was established in 1947 to create high-quality textiles for Knoll furniture. KnollTextiles offers upholstery, panel fabrics, wallcoverings anddrapery that harmonize color, pattern and texture and offers products for corporate, hospitality, healthcare and residential interiors. KnollTextiles products areused in the manufacture of Knoll furniture and are sold to clients for use in other manufacturers' products. In 2008, KnollTextiles introduced Knoll Luxe®, anew brand of fashion forward textiles created by KnollTextiles creative director Dorothy Cosonas. For each of the past eleven years, KnollTextiles has receivedBest of NeoCon® gold awards. In 2013, KnollTextiles made the following product introductions: Alejandro Cardenas’ first collection of interior fabrics as partof The Chelsea Collection; The Elements Collection by Dorothy Cosonas featuring three upholstery patterns; The Stripes Collection by Irma Boom basedon two of her book designs featuring striped patterns; the SUNO Collection for Knoll Luxe - by New York-based fashion label, SUNO, consisting of sevenupholstery and two drapery textiles translated from recent runway collections (awarded two 2013 Best of NeoCon Silver, 2013 GOOD DESIGNTM Awardfrom the Chicago Athenaeum); and the Midtown Collection - designed in honor of Knoll’s move to Midtown Manhattan and comprised of three fabrics fromthe KT Collection, five new upholsteries and two new wallcoverings.KnollTextiles continues to extend its distribution to reach new customers, notably through a KnollTextiles showroom in New York City's D&D buildingand e-commerce through the knolltextiles.com website. Additionally, KnollTextiles opened, in 2013, two Knoll Luxe showrooms in Chicago and Los Angeles.In 2011, KnollTextiles was honored with a retrospective of its work exhibited at the Bard Graduate Center for Decorative Arts (BGC) in New York City, and acompanion book, KnollTextiles, 1945-2010, published by Yale University Press. Today, more than 100 fabrics from KnollTextiles are in the permanentcollection of the Cooper-Hewitt, National Design Museum in New York City.8Table of ContentsSpinneybeck Enterprises, Inc., or Spinneybeck, our wholly owned subsidiary, offers leathers and related products, including leather rugs and wallpanels. Spinneybeck supplies high-quality upholstery leather for use on Knoll furniture and for sale directly to clients, including other office furnituremanufacturers, hospitality, upholsterers, aviation, custom coach and boating manufacturers.In 2013, Spinneybeck introduced a decorative micro perforated foil inlay to its popular Lucente leather; Wave - the first pattern in a collection of shapedwall panels; architectural screen options; and a leather wrapped top option for a range of sizes in the classic Saarinen table.Filzfelt, a division of Spinneybeck, distributes German-milled 100% wool design felt in 58 colors and five thicknesses and offers a wide range of feltproducts and full custom capabilities. A biodegradable and renewable material, wool felt is naturally moisture resistant, self-extinguishing, non-directional,available in lightfast and water resistant colors, and provides thermal and acoustic insulation. We acquired the Filzfelt business on December 30, 2011.Edelman Leather LLC, or Edelman, our wholly owned subsidiary, supplies fine leathers to residential, hospitality, aviation and contract office furnituremarkets. Edelman, offers a broad residential showroom network where designers and retail consumers can sample our products.The Coverings segment accounted for approximately 12.6% of our sales in 2013, 12.0% of our sales in 2012, and 11.4% of our sales in 2011.Product Design and DevelopmentOur design philosophy reflects an historical commitment to partnering with preeminent industrial designers and architects to commercialize productsthat meet evolving workplace and residential needs. By combining designers' creative vision with our commitment to innovative materials and technologicallyadvanced processes, we continue to generate strong demand while cultivating brand loyalty among target clients. Our enviable history of nurturing designpartner relationships attracts the world's leading designers. In addition, these collaborations are consistent with our commitment to a lean organization andincentive-based compensation, by utilizing a variable royalty-based fee as opposed to the fixed costs typically associated with a larger in-house design staff.Our Office and Studio segments product development relies upon a New Product Commercialization Process to ensure quality and consistency of ourmethodology, reducing product development cycle time without sacrificing quality objectives. We use Pro/ENGINEER® solids modeling tools and rapidprototyping technology to compress development cycles and to improve responsiveness to special requests for customized solutions. Working closely with thedesigners during the early phases of development provides critical focus to yield the most viable products, balancing innovative modern design with practicalfunction. Cross-functional teams are employed for all major development efforts with dedicated leaders who facilitate a seamless flow into manufacturing whileaggressively managing cost and schedule opportunities. Increasingly, total environmental impact is factored into product material and manufacturing processdecisions.Research and development expenses, which are expensed as incurred, were $17.8 million for 2013, $15.3 million for 2012, and $15.4 million for 2011.Sales and DistributionWe generate sales with our direct sales force and a network of independent dealers (primarily in the Office segment), who jointly market and sell ourproducts. We generally rely on these independent dealers to also provide a variety of important specification, installation and after-market services to ourclients. Our dealers generally operate under one-year, non-exclusive agreements. Our Studio and Coverings segments market and sell products with their owninternal sales people, who often work closely with our Office sales force. We also sell our Studio products through a network of independent retailers.Our clients are typically Fortune 1000 companies, governmental agencies and other medium to large sized organizations in a variety of industriesincluding financial, legal, accounting, education, healthcare and hospitality. Our Coverings segment also markets and sells products to private aviation,marine and luxury coach industries. Our direct sales force and independent dealers in North America work in close partnership with clients and designprofessionals to specify distinctive work environments. Our direct sales representatives, in conjunction with the independent dealers, sell to and call directlyon key clients. Our independent dealers also call on many other medium and small sized clients to provide seamless sales support and client service. We havean over $10.5 billion installed base of office systems, which provides a strong platform for recurring and add-on sales. "Installed base" refers to the amountof office systems product we have sold in North America during the previous fifteen years.9Table of ContentsOur products and knowledgeable sales force have generated strong brand recognition and loyalty among architects, designers and corporate facilitymanagers, all of whom are key decision makers in the furniture purchasing process. Our strong relationships with architects and design professionals help usstay abreast of key workplace trends and position us to better meet the changing needs of clients. For example, we have invested in training all of our architectand designer specialists as Leadership in Energy and Environmental Design ("LEED®") accredited professionals to help clients better address environmentalissues that arise in the design of the workplace.We have aligned our sales force to target strategic areas of opportunity. For example, our healthcare division was created to target healthcare relatedbusinesses. We have also placed sales representatives and technical specialists into certain dealerships to support programs such as Knoll Essentials, which isdescribed below.In addition to coordinating sales efforts with the sales representatives, our dealers generally handle project management, installation and maintenance forclient accounts after the initial product selection and sale. Although many of these dealerships also carry products of other manufacturers, they have agreed notto act as dealers for our principal direct competitors. We have not experienced significant dealer turnover. Our dealers' substantial commitment tounderstanding our product lines, and their strong relationships with us, serve to discourage dealers from changing vendor affiliations. We are not significantlydependent on any one dealer, the largest of which accounted for approximately 6.0%, 6.7%, and 5.2% of our North American sales in 2013, 2012, and 2011,respectively.We provide product training for our sales force and dealer sales representatives, who make sales calls primarily to small to medium sized businesses. Aspart of our commitment to building relationships with our dealer sales representatives, we introduced the Knoll Essentials program in January 2004. KnollEssentials is a catalog program developed in response to dealer requests for a consolidated, user-friendly selling tool for day-to-day systems, seating, storage,and accessory products. The Knoll Essentials program includes dealer incentives to sell our products. We also employ a dedicated team of dealer salesrepresentatives to work with our dealerships.Excluding sales to governmental agencies, no single end-user customer represented more than 1.8% of our North American sales during 2013. Sales toU.S., state and local government agencies aggregated approximately 13.0% of our consolidated sales in 2013, with no single U.S. government agencyaccounting for more than 0.5% of consolidated sales. The U.S. government typically can terminate or modify any of its contracts with us either for itsconvenience or if we default by failing to perform under the terms of the applicable contract.Manufacturing and OperationsWe operate manufacturing sites in North America including plants located in East Greenville, Pennsylvania, Grand Rapids, Michigan, Muskegon,Michigan, and Toronto, Canada. In addition, we operate two plants in Italy: one in Foligno and one in Graffignana. We manufacture and assemble products tospecific customer order and operate all facilities under a philosophy of continuous improvement, lean manufacturing and efficient asset utilization. All plantsare registered under ISO 9000, an internationally developed set of quality criteria for manufacturing companies. Additionally, the North American plants areISO 14001 certified, which reflects our commitment to environmentally responsible practices.In 2010, we initiated a plan to better utilize our North American manufacturing capacity, eliminate duplication of capabilities, and reduce associatedcosts. We continue to look for ways to ensure that our manufacturing capabilities match our supply chain strategy providing the most value for Knoll. In2013, our supply chain team continued its lean journey by launching a comprehensive three-year transformation strategy designed to make our supply chainoperations more efficient, flexible and competitive.In 2009, our East Greenville location recertified its "Star" rating under the Occupational Safety and Health Administration's (OSHA) VoluntaryProtection Program (VPP). A Star rating is the highest rating a company can obtain in OSHA's premier partnership program. To achieve this rating, our EastGreenville site had to demonstrate a comprehensive safety and health process with strong management leadership, include all employees as active participants,and ensure an injury rate substantially below the average for the industry. The Star rating allows us to join an elite and exclusive group of less than 2,500companies nationwide that have demonstrated the dedication and commitment to safety. Our Knoll manufacturing facilities, as a whole, have an accident ratebelow the industry average.In 2012, Knoll North American Office completed certification of certain products to the level™ Sustainable Certification. All of the products certifiedreceived level 3 certification, the highest certification available. The "level™ standard" is a voluntary product standard developed by, our industry tradeassociation, BIFMA, the Business and Institutional Furniture Manufacturers Association, to support safe, healthy, and sustainable workplace environments.10Table of ContentsThe root of our continuous improvement efforts lies in the philosophy of lean manufacturing that drives operations. As part of this philosophy, wepartner with suppliers who can supply our facilities efficiently, often with just-in-time deliveries, thus allowing us to reduce our raw materials inventory. Wealso utilize "Kaizen" work groups in the plants to develop best practices to minimize scrap, time and material waste at all stages of the manufacturing process.The involvement of employees at all levels ensures an organizational commitment to lean and efficient manufacturing operations.The operations for our two leather businesses, Spinneybeck and Edelman, are located in Getzville, New York and New Milford, Connecticut,respectively. Principal operations for KnollTextiles are in East Greenville, Pennsylvania.Raw Materials and SuppliersIn addition to the continued focus on enhancing the efficiency of the manufacturing operations, we also seek to reduce costs through our global sourcingeffort. We have capitalized on raw material and component cost savings available through lower cost global suppliers. This broader view of potential sourcesof supply has enhanced our leverage with domestic supply sources, and we have been able to reduce cycle times by extracting improvements from all levelsthroughout the supply chain.The purchasing function in North America is centralized at the East Greenville facility. This centralization, and the close relationships with our primarysuppliers, has enhanced our ability to realize purchasing economies of scale and implement "just-in-time" inventory practices. Steel, lumber, paper, paint,plastics, laminates, particleboard, veneers, glass, fabrics, leathers, upholstery filling material, aluminum extrusions and castings are used in ourmanufacturing process. Both domestic and overseas suppliers of these materials are selected based upon a variety of factors, with the price and quality of thematerials and the supplier's ability to meet delivery requirements being primary factors in such selection. We do not generally enter into long-term supplycontracts and, as a result, we can be vulnerable to fluctuations in the prices for these materials. No supplier is the only available source for a particularcomponent or raw material. However, because of the specialization involved with some of our components, it can take a significant amount of time, moneyand effort to move to an alternate source.CompetitionThe markets, in which we compete, are highly competitive. We compete on the basis of (i) product design, including performance, ergonomic andaesthetic features, (ii) product quality and durability, (iii) relationships with clients, architects and designers, (iv) strength of dealer and distributor network,(v) on-time delivery and service performance, (vi) commitment to environmental standards by offering products that help clients achieve LEED® certifiedfacilities and minimize environmental impact, and (vii) price. We estimate that we had an approximate 8% market share in the U.S. office furniture market in2013.Some of our competitors, especially those in North America, are larger and have significantly greater financial, marketing, manufacturing and technicalresources than us. Our most significant competitors in primary markets are Herman Miller, Inc., Steelcase, Inc., Haworth, Inc. and, to a lesser extent,Allsteel, Inc., an operating unit of HNI Corporation, and Teknion Corporation. These competitors have a substantial volume of furniture installed atbusinesses throughout North America, providing a continual source of demand for further products and enhancements. Moreover, the products of thesecompetitors have strong acceptance in the marketplace. Although we believe that we have been able to compete successfully in the markets to date, there can beno assurance that we will be able to continue to do so in the future.Competition in the Coverings segment is much more fragmented than in the Office segment. Both Spinneybeck and Edelman serve the mid to high endof the market, but compete against many companies, none of which has a dominant market share.11Table of ContentsPatents and TrademarksWe consider securing and protecting our intellectual property rights to be important to the business. We own approximately 58 active U.S. utility patentson various components used in our products and systems and approximately 75 active U.S. design patents. We also own approximately 263 patents invarious foreign countries. The scope and duration of our patent protection varies throughout the world by jurisdiction and by individual product. Inparticular, patents for individual products extend for varying periods of time according to the date a patent application is filed, the date a patent is granted andthe term of patent protection available in the jurisdiction granting the patent (generally twenty years from the date of filing in the U.S., for example). We believethat the duration of the applicable patents we are granted is adequate relative to the expected lives of our products. We own approximately 78 trademarkregistrations in the U.S., including registrations to the following trademarks, as well as related stylized depictions of the Knoll word mark: Knoll®,KnollExtra®, Knoll Luxe®, KnollStudio®, KnollTextiles®, Good Design Is Good Business®, Antenna®, Autostrada®, Calibre®, Currents®, Dividends®,Edelman® Leather, Equity®, Modern Always®, Propeller®, Reff®, RPM®, Sapper XYZ®, Spinneybeck® Leather, Toboggan®, Generation by Knoll®,Regeneration by Knoll® and MultiGeneration by Knoll®. We also own approximately 226 trademarks registered in foreign countries. The scope and durationof our trademark protection varies throughout the world, with some countries protecting trademarks only as long as the mark is used, and others requiringregistration of the mark and the payment of registration (generally ten years from the date of filing in the U.S., for example). In order to protect the indefiniteduration, we make filings to continue registration of our trademarks.In October 2004, we received registered trademark protection in the United States for five iconic furniture designs by Ludwig Mies van der Rohe-theBarcelona Chair, the Barcelona Stool, the Barcelona Couch, the Barcelona Table and the Flat Bar Brno Chair. This protection recognizes the renown of thesedesigns and reflects our commitment to ensuring that when architects, furniture retailers, businesses and individuals purchase a Ludwig Mies van der Rohedesign, they are acquiring the authentic product, manufactured in accordance with the designer's historic specifications. Barcelona® is a registered trademarkin the U.S., Canada and European Community owned by Knoll, Inc.BacklogSales backlog represents orders we have accepted but which have not yet shipped. Our sales backlog was $155.5 million at December 31, 2013,$143.6 million at December 31, 2012, and $181.2 million at December 31, 2011. We manufacture substantially all of our products to order and expect to fillsubstantially all outstanding unfilled orders within the next twelve months. As such, backlog is not a significant factor used to predict our long-term businessprospects.Foreign and Domestic OperationsOur principal manufacturing operations and markets are in North America, and we also have manufacturing operations and markets in Europe. Oursales to clients and net property, plant and equipment are summarized by geographic areas below. Sales to clients are attributed to the geographic areas basedon the origin of sale. United States Canada Europe Consolidated (in thousands)2013 Sales to clients$752,347 $36,240 $74,081 $862,668Property, plant, and equipment, net94,896 27,938 15,059 137,8932012 Sales to clients$774,654 $40,669 $72,176 $887,499Property, plant, and equipment, net80,953 29,064 14,821 124,8382011 Sales to clients$797,834 $44,225 $80,141 $922,200Property, plant, and equipment, net77,230 29,110 15,452 121,79212Table of ContentsEnvironmental MattersWe believe that we are substantially in compliance with all applicable laws and regulations for the protection of the environment and the health and safetyof our employees based upon existing facts presently known to us. Compliance with federal, state, local and foreign environmental laws and regulationsrelating to the discharge of substances into the environment, the disposal of hazardous wastes and other related activities has had and will continue to have animpact on our operations, but has, since 1990, been accomplished without having a material adverse effect on our operations. There can be no assurance thatsuch laws and regulations will not change in the future or that we will not incur significant costs as a result of such laws and regulations. We have trainedstaff responsible for monitoring compliance with environmental, health and safety requirements. Our goal is to reduce and, wherever possible, eliminate thecreation of hazardous waste in our manufacturing processes. While it is difficult to estimate the timing and ultimate costs to be incurred due to uncertaintiesabout the status of laws, regulations and technology, based on information currently known to management, we do not expect environmental costs orcontingencies to have a material adverse effect on our consolidated financial position, results of operations, competitive position, or cash flows. The operationof manufacturing plants entails risks in these areas, however, and we cannot be certain that we will not incur material costs or liabilities in the future whichcould adversely affect our operations.We have been identified as a potentially responsible party pursuant to the Comprehensive Environmental Response Compensation and Liability Act, or"CERCLA," for remediation costs associated with waste disposal sites previously used by us. CERCLA can impose liability for costs to investigate andremediate contamination without regard to fault or the legality of disposal and, under certain circumstances, liability may be joint and several resulting in oneresponsible party being held responsible for the entire obligation. Liability may also include damages for harm to natural resources.The remediation costs and our allocated share at some of these CERCLA sites are unknown. We may also be subject to claims for personal injury orcontribution relating to CERCLA sites. We reserve amounts for such matters when expenditures are probable and reasonably estimable.EmployeesAs of December 31, 2013, we employed a total of 3,167 people, consisting of 1,848 hourly and 1,319 salaried employees. The Grand Rapids,Michigan plant is the only unionized plant within North America and has an agreement with the Carpenters Union, Local 1615, of the United Brotherhood ofCarpenters and Joiners of America, Affiliate of the Carpenters Industrial Council (the "Union"), covering approximately 191 hourly employees. The CollectiveBargaining Agreement was entered into on August 27, 2011 and expires April 30, 2015. From time to time, there have been unsuccessful efforts to unionize atour other North American locations. We believe that relations with our employees are good. Nonetheless, it is possible that our employees may continueattempts to unionize. Certain workers in the facilities in Italy are also represented by unions. We have experienced brief work stoppages from time to time at ourplants in Italy. Work stoppages are relatively common occurrences at many Italian manufacturing plants and are usually related to national or local issues, notnecessarily related specifically to Knoll. We had one such work stoppage in 2013, with a duration of 12 hours in total. This work stoppage was not unique tous, and the work stoppage did not materially affect our performance.Available InformationOur annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments to those reports are made availablefree of charge through the "Investor Relations" section of our website at www.knoll.com, as soon as practicable after such material is electronically filed with orfurnished to the U.S. Securities and Exchange Commission.13Table of ContentsITEM 1A. RISK FACTORSRISK FACTORSRisks Related to our BusinessOur product sales are tied to corporate spending and service-sector employment, which are outside of our control. Our sales and/or growth insales would be adversely affected by a recessionary economy characterized by decreased corporate spending and service-sector employment.Our sales are significantly impacted by the level of corporate spending primarily in North America, which, in turn, is a function of the general economicenvironment. In a recessionary economy like we have experienced in recent history, business confidence, service-sector employment, corporate cash flows andnon-residential commercial construction decrease, which typically leads to a decrease in demand for office furniture. In addition, a recessionary economy mayalso result in saturation of the market by "just new" used office systems, leading to a decrease in demand. Sales of office systems, which have historicallyaccounted for almost half of our revenues, represent longer term and higher cost investments for our clients. As a result, sales of office systems are moreseverely impacted by decreases in corporate spending than sales of coverings, studio products, seating, files and storage and casegoods, and demand for officesystems typically takes longer to respond to an economic recovery.Geopolitical uncertainties, terrorist attacks, acts of war, natural disasters, increases in energy and other costs or combinations of such and other factorsthat are outside of our control could at any time have a significant effect on the North American economy, and, therefore, our business. The occurrence of anyof these or similar events in the future could result in downward pressure on the economy, which we would expect to cause demand for our products to declineand competitive pricing pressures to increase.Weakness in the economy or uncertainty in the financial markets may adversely affect our results of operations and financial condition, as well asthe financial soundness of our customers and suppliers.In recent history, the global capital and credit markets have experienced a period of unprecedented turmoil and upheaval, characterized by thebankruptcy, failure, collapse or sale of various financial institutions. Our ability to access capital may be restricted at a time when we would like, or need, toaccess financial markets. In addition, interest rate fluctuations, financial market volatility or credit market disruptions may negatively affect our customers'and our suppliers' ability to obtain credit to finance their businesses on acceptable terms. As a result, our customers' needs and ability to purchase ourproducts or services may decrease, and our suppliers may increase their prices, reduce their output or change their terms of sale. If our customers' or suppliers'operating and financial performance deteriorates, or if they are unable to make scheduled payments or obtain credit, our customers may not be able to pay, ormay delay payment of, accounts receivable owed to us, and our suppliers may restrict credit or impose different payment terms on us. Any inability ofcustomers to pay us for our products and services, or any demands by suppliers for different payment terms, may adversely affect our earnings and cashflow.We may have difficulty increasing or maintaining our prices as a result of price competition, which could lower our profit margins. Ourcompetitors may develop new product designs that give them an advantage over us in making future sales.We compete with our competitors on the basis of, among other things, price and product design. Since our competitors offer products that are similar toours, we face significant price competition from our competitors, particularly in the Office segment. This price competition impacts our ability to implementprice increases or, in some cases, maintain prices, which could lower our profit margins.Additionally, our competitors may develop new product designs that achieve a high level of customer acceptance, which could give them a competitiveadvantage over us in making future sales.14Table of ContentsOur efforts to introduce new products that meet customer and workplace requirements may not be successful, which could limit our sales growthor cause our sales to decline.To keep pace with workplace trends, such as changes in workplace design and increases in the use of technology, and with evolving regulatory andindustry requirements, including environmental, health, safety and similar standards for the workplace and for product performance, we must periodicallyintroduce new products. The introduction of new products requires the coordination of the design, manufacturing and marketing of such products, whichmay be affected by factors beyond our control. The design and engineering of certain of our new products can take up to a year or more and further time maybe required to achieve client acceptance. In addition, we may face difficulties in introducing new products if we cannot successfully align ourselves withindependent architects and designers who are able to design, in a timely manner, high-quality products consistent with our image. Accordingly, the launch ofany particular product may be later or less successful than originally anticipated by us. Difficulties or delays in introducing new products or lack of customeracceptance of new products could limit our sales growth or cause our sales to decline.We may not be able to manage our business effectively if we are unable to retain our experienced management team or recruit other key personnel.The success of our operations is highly dependent upon our ability to attract and retain qualified employees and upon the ability of our seniormanagement and other key employees to implement our business strategy. We believe there are only a limited number of qualified executives in the industry inwhich we compete. We rely substantially upon the services of Andrew B. Cogan, our Chief Executive Officer. The loss of the services of Mr. Cogan or otherkey members of our management team could seriously harm our efforts to successfully implement our business strategy.While we currently maintain a key person life insurance policy with respect to Mr. Cogan, this insurance may not be sufficient to compensate us forany harm to our business resulting from loss of his services. The inability to attract and retain other talented personnel could also affect our ability tosuccessfully implement our business strategy.We are dependent on the pricing and availability of raw materials and components, and price increases and unavailability of raw materials andcomponents could lower sales, increase our cost of goods sold and reduce our profits and margins.We require substantial amounts of raw materials, which we purchase from outside sources. Steel, plastics, wood-related materials, and leather are themain raw materials used in our products. The prices and availability of raw materials are subject to change or curtailment due to, among other things, thesupply of, and demand for, such raw materials, changes in laws or regulations, including duties and tariffs, suppliers' allocations to other purchasers,interruptions in production by raw materials or component parts suppliers, changes in currency exchange rates and worldwide price levels. We can besignificantly impacted by price increases in these raw materials.Although no supplier is the only available source for a particular component or raw material, some of our products and components are extremelyspecialized and, therefore, it can take a significant amount of time and money to move from one supply source to another. Any failure to obtain raw materialsand components on a timely basis, or any significant delays or interruptions in the supply of raw materials or components, could prevent us from being ableto produce products ordered by our clients in a timely fashion, which could have a negative impact on our reputation and our dealership network, and couldcause our sales to decline.We are affected by the cost of energy and increases in energy prices could reduce our margins and profits.The profitability of our operations is sensitive to the cost of energy through our transportation costs, the cost of petroleum-based materials, like plastics,and the cost of operating our manufacturing facilities. Energy costs have been volatile in recent years due to changes in global supply and demand. Althoughwe have been successful in countering energy price increases, primarily through our global sourcing initiatives and continuous improvement programs, wehave not been able to offset these costs entirely.15Table of ContentsWe rely upon independent furniture dealers, and a loss of a significant number of dealers could affect our business, financial condition andresults of operations.We rely on a network of independent dealers for the joint marketing of our products to small and mid-sized accounts, and to assist us in the marketingof our products to large accounts, particularly in the Office segment. We also rely upon these dealers to provide a variety of important specification,installation and after-market services to our clients. Our dealers operate, generally, under one-year, non-exclusive agreements. There is nothing to prevent ourdealers from terminating their relationships with us. In addition, individual dealers may not continue to be viable and profitable and may suffer from the lackof available credit. While we are not significantly dependent on any single dealer, our largest dealer accounted for 6.0% of our North American sales in 2013. Ifdealers go out of business or are restructured, we may suffer losses because they may not be able to pay us for products previously delivered to them. The lossof a dealer relationship could also negatively affect our ability to maintain market share in the affected geographic market and to compete for and service clientsin that market until a new dealer relationship is established. Establishing a viable dealer in a market can take a significant amount of time and resources. Theloss or termination of a significant dealer or a significant number of dealer relationships could cause significant difficulties for us in marketing anddistributing our products, resulting in a decline in our sales.Currently, one of our largest clients is the U.S. government, a relationship that is subject to uncertain future funding levels and federalprocurement laws and requires restrictive contract terms; any of these factors could curtail current or future business.For the year ended December 31, 2013, we derived approximately 8.0% of our revenue from sales to various agencies and departments within the U.S.government. Our ability to compete successfully for and retain business with the U.S. government is highly dependent on cost-effective performance andcompliance with complex procurement laws. Until recently, federal procurement laws required government agencies to purchase furniture products fromFederal Prison Industries, Incorporated. If these or similar laws would be re-instituted, it would make it more difficult for us to sell our furniture to agenciesand departments of the U.S. government.In addition, the U.S. government typically can terminate or modify its contracts with us either for its convenience or if we default by failing to performunder the terms of the applicable contract. A termination arising out of our default could expose us to liability and impede our ability to compete in the futurefor contracts and orders. Furthermore, if we were found to have committed fraud or certain criminal offenses, we could be suspended or debarred from allfurther government contracting.Given the significance of our governmental business, we are sensitive to decreases in governmental spending. Federal, state and local governmentbudgets have experienced deficits recently and are under significant pressure to reduce spending. These spending pressures have resulted in, and may continueto result in, decreased furniture spending, which has negatively impacted (and may continue to negatively impact) our governmental sales.Our efforts to diversify our sources of revenue may not be effective and may expose us to new risks.Historically, the majority of our revenues were derived from the sales of office systems in North America. We have pursued a strategy to diversify oursources of revenue and reduce our dependence on North American office system sales by, for example, growing our seating, international, and specialtybusinesses. While we believe that this strategy enables us to better maintain and grow our sales and profitability during cyclical ups and downs in theindustry, there can be no assurance that this diversification strategy will be effective in achieving these goals. Our diversification strategy involves thecontinued expansion of our specialty businesses, and business growth internationally, which may expose us to business risks that we have not experienced.We also may incur significant costs in pursuing our diversification strategy, and those costs may not be fully offset by increased revenues associated withnew business lines.We operate with leverage, and a significant amount of cash will be required to service our indebtedness. Restrictions imposed by the terms of ourindebtedness may limit our operating and financial flexibility.As of December 31, 2013, we had total consolidated outstanding debt of approximately $173.0 million under our revolving credit facility.16Table of ContentsOn February 3, 2012, we amended and restated our existing credit facility, dated June 29, 2007, with a $450.0 million revolving credit facility maturingon February 3, 2017. We are permitted to expand our revolving credit facility by an additional $200.0 million, subject to certain limitations and satisfaction ofcertain conditions, including compliance with certain financial covenants.At December 31, 2013, if we were to borrow the maximum available to us under our credit facility and those of our foreign subsidiaries, we would havetotal consolidated outstanding debt of approximately $462.0 million. In February 2014, we increased our outstanding debt by approximately $95.0 million inorder to complete the acquisition of Holly Hunt Enterprises, Inc. and its related businesses. The high level of our indebtedness could have importantconsequences to holders of our common stock, given that:•a substantial portion of our cash flow from operations must be dedicated to fund scheduled payments of principal and debt service and will not beavailable for other purposes;•our ability to obtain additional debt financing in the future for working capital, capital expenditures, research and development or acquisitions maybe limited by the terms of our credit facility; and•the terms of our credit facility also impose other operating and financial restrictions on us, which could limit our flexibility in reacting to changes inour industry or in economic conditions generally.Our revolving credit facility prevents us and our subsidiaries from incurring any additional indebtedness other than (i) borrowings under our existingrevolving credit facility; (ii) certain types of indebtedness that may be incurred subject to aggregate dollar limitations identified in the credit facility, including,without limitation, purchase money indebtedness and capital lease obligations, indebtedness incurred in connection with a permitted acquisition, and loansobtained through an expansion of the facility, all of which cannot exceed $250.0 million at any time, and (iii) other types of indebtedness that are not limited tospecific dollar limitations, such as indebtedness incurred in the ordinary course of business and unsecured, subordinated indebtedness. The aggregate amountof indebtedness that we may incur pursuant to these exceptions is further limited by the financial covenants in our revolving credit facility and, therefore, willdepend on our future results of operations and cannot be determined at this time. Furthermore, although we may incur unlimited amounts of certain types ofindebtedness, subject to compliance with these financial covenants, the amount of indebtedness that we may actually be able to incur will depend on the termson which such types of debt financing are available to us, if available at all.As a result of the foregoing, we may be prevented from engaging in transactions that might further our growth strategy or otherwise be consideredbeneficial to us. A breach of any of the covenants in our revolving credit facility could result in a default thereunder. If payments to the lenders under ourrevolving credit facility were to be accelerated, our assets could be insufficient to repay in full the indebtedness under our credit facility and our otherliabilities. Any such acceleration could also result in a foreclosure on all or substantially all of our subsidiaries' assets, which would have a negative impact onthe value of our common stock and jeopardize our ability to continue as a going concern.We may require additional capital in the future, which may not be available or may be available only on unfavorable terms.Our capital requirements depend on many factors, including capital improvements, tooling, information technology upgrades and new productdevelopment. To the extent that our existing capital is insufficient to meet these requirements and cover any losses, we may need to raise additional fundsthrough financings or curtail our growth and reduce our assets. Any equity or debt financing, if available at all, may be on terms that are not favorable to us.Equity financings could result in dilution to our stockholders, and the securities may have rights, preferences and privileges that are senior to those of ourcommon stock. If our need for capital arises because of significant losses, the occurrence of these losses may make it more difficult for us to raise thenecessary capital.17Table of ContentsAn inability to protect our intellectual property could have a significant impact on our business.We attempt to protect our intellectual property rights, both in the United States and in foreign countries, through a combination of patent, trademark,copyright and trade secret laws, as well as licensing agreements and third-party nondisclosure and assignment agreements. Because of the differences inforeign trademark, patent and other laws concerning proprietary rights, our intellectual property rights do not generally receive the same degree of protection inforeign countries as they do in the United States. In some parts of the world, we have limited protections, if any, for our intellectual property. Our ability tocompete effectively with our competitors depends, to a significant extent, on our ability to maintain the proprietary nature of our intellectual property. Thedegree of protection offered by the claims of the various patents, trademarks and service marks may not be broad enough to provide significant proprietaryprotection or competitive advantages to us, and patents, trademarks or service marks may not be issued on our pending or contemplated applications. Inaddition, not all of our products are covered by patents. It is also possible that our patents, trademarks and service marks may be challenged, invalidated,canceled, narrowed or circumvented.In the past, certain of our products have been copied and sold by others. We try to enforce our intellectual property rights, but we have to make choicesabout where and how we pursue enforcement and where we seek and maintain patent protection. In many cases, the cost of enforcing our rights is substantial,and we may determine that the costs of enforcement outweigh the potential benefits. If we are unable to maintain the proprietary nature of our intellectualproperty with respect to our significant current or proposed products, our competitors may be able to sell copies of our products, which could adversely affectour ability to sell our original products and could also result in competitive pricing pressures, which may negatively affect our profitability.If third parties claim that we infringe upon their intellectual property rights, we may incur liabilities and costs and may have to redesign ordiscontinue an infringing product.We face the risk of claims that we have infringed third parties' intellectual property rights. Companies operating in our industry routinely seek patentprotection for their product designs, and many of our principal competitors have large patent portfolios. Prior to launching major new products in our keymarkets, we normally evaluate existing intellectual property rights. However, our competitors may have filed for patent protection which is not, at the time ofour evaluation, a matter of public knowledge. Our efforts to identify and avoid infringing third parties' intellectual property rights may not be successful. Anyclaims of patent or other intellectual property infringement, even those without merit, could (i) be expensive and time consuming to defend; (ii) cause us tocease making, licensing or using products that incorporate the challenged intellectual property; (iii) require us to redesign, reengineer, or rebrand our productsor packaging, if feasible; or (iv) require us to enter into royalty or licensing agreements in order to obtain the right to use a third party's intellectual property.We could be required to incur substantial costs to comply with environmental requirements. Violations of, and liabilities under, environmental lawsand regulations may increase our costs or require us to change our business practices.Our past and present ownership and operation of manufacturing plants are subject to extensive and changing federal, state, local and foreignenvironmental laws and regulations, including those relating to discharges to air, water and land, the handling and disposal of solid and hazardous waste andthe cleanup of properties affected by hazardous substances. As a result, we are involved from time to time in administrative and judicial proceedings andinquiries relating to environmental matters and could become subject to fines or penalties related thereto. We cannot predict what environmental legislation orregulations will be enacted in the future, how existing or future laws or regulations will be administered or interpreted or what environmental conditions may befound to exist. Compliance with more stringent laws or regulations, or stricter interpretation of existing laws, may require additional expenditures by us, someof which may be material. We have been identified as a potentially responsible party pursuant to the Comprehensive Environmental Response, Compensationand Liability Act of 1980, or CERCLA, for remediation costs associated with waste disposal sites previously used by us. In general, CERCLA can imposeliability for costs to investigate and remediate contamination without regard to fault or the legality of disposal and, under certain circumstances, liability maybe joint and several, resulting in one party being held responsible for the entire obligation. Liability may also include damages for harm to natural resources.The remediation costs and our allocated share at some of these CERCLA sites are unknown. We may also be subject to claims for personal injury orcontribution relating to CERCLA sites. We reserve amounts for such matters when expenditures are probable and reasonably estimable.18Table of ContentsWe are subject to potential labor disruptions, which could have a significant impact on our business.Certain of our employees located in Grand Rapids, Michigan and Italy are represented by unions. The collective bargaining agreement for our GrandRapids location expires April 30, 2015. We have also had attempts to unionize our other North American manufacturing locations, which to date have beenunsuccessful. We have experienced a number of brief work stoppages at our facilities in Italy as a result of national and local issues. While we believe that wehave good relations with our workforce, we may experience work stoppages or other labor problems in the future, and further unionization efforts may besuccessful. Any prolonged work stoppage could have an adverse effect on our reputation, our vendor relations and our dealership network. Moreover, becausesubstantially all of our products are manufactured to order, we do not carry finished goods inventory that could mitigate the effects of a prolonged workstoppage.Product defects could adversely affect our results of operations.Our customers may encounter product defects that could potentially arise in the course of our development of new products or due to manufacturingproblems. If product defects do arise, we could incur product warranty costs, product liability costs and costs associated with recalling and repairing defectiveproducts. While we maintain a reserve for our product warranty costs based on estimates of the costs that may be incurred under the warranties on all of ourproducts, our actual warranty costs may exceed this reserve, resulting in a need to increase the amounts accrued for warranty costs. We also maintain productliability and other insurance coverage that we believe to be generally in accordance with industry practices, but our insurance coverage does not extend to fieldvisits to repair, retrofit or replace defective products, or to product recalls. As a result, our insurance coverage may not be adequate to protect us fully againstsubstantial claims and costs that may arise from product defects, particularly if we have a large number of defective products that we must repair, retrofit,replace or recall. Sales of our products could be adversely affected by excessive warranty claims, product recalls and adverse perceptions of product quality.As a result of these factors, product defects could have a material adverse effect on our results of operations.We may be vulnerable to the effects of currency exchange rate fluctuations, which could increase our expenses.We primarily sell our products and report our financial results in U.S. dollars, but we generate some of our revenues and pay some of our expenses inother currencies. Paying our expenses in other currencies can result in a significant increase or decrease in the amount of those expenses in U.S. dollar terms,which affects our profits.In the future, any foreign currency appreciation relative to the U.S. dollar would increase our expenses that are denominated in that currency.Additionally, as we report currency in the U.S. dollar, our financial position is affected by the strength of the currencies in countries where we have operationsrelative to the strength of the U.S. dollar. The principal foreign currencies in which we conduct business are the Canadian dollar and the Euro. Approximately12.8% of our revenues in 2013 and 33.2% of our cost of goods sold in 2013 were denominated in currencies other than the U.S. dollar. From time to time, wereview our foreign currency exposure and evaluate whether we should hedge our exposure.Pension costs or funding requirements could increase at a higher-than-anticipated rate.We administer two defined benefit pension plans, which hold significant amounts of equity securities. Changes in interest rates or other planassumptions or in the market value of plan assets could affect the funded status of our pension plans. This could cause volatility in our benefits costs whichcould increase future funding requirements of our pension plans and have a negative impact on our results of operations, financial condition and cash flows.Our future funding obligations also are affected by the Pension Protection Act of 2006 ("PPA"), which established certain required funding targets. Volatility inthe economic environment and/or a decline in the equity markets could cause the value of investment assets held by our pension plans to decline. As a result,we may be required to increase the amount of our cash contributions to our pension plans in order to meet the funding level requirements of the PPA.We are in the process of implementing a new enterprise resource planning system, and problems with the design or implementation of this systemcould interfere with our business and operations.We are engaged in a multi-year implementation of a new global enterprise resource planning system (ERP). The ERP is designed to accurately maintainthe company's books and records and provide information to the company's management team important to the operation of the business. The company's ERPhas required, and will continue to require, the investment of significant human and financial resources. We may not be able to successfully implement theERP without experiencing delays, increased costs and other difficulties. If we are unable to successfully design and implement the new ERP system asplanned, our financial positions, results of operations and cash flows could be negatively impacted.19Table of ContentsWe may not be able to successfully integrate acquired businesses, which may result in an inability to realize the anticipated benefits of ouracquisitions.One of our key operating strategies is to selectively pursue acquisitions. We have made a number of acquisitions in the past and we expect that a portionof our future growth may come from such transactions. We evaluate potential acquisitions on an ongoing basis. However, we may not be able to identifysuitable acquisition candidates at prices we consider attractive. Further, our ability to successfully integrate acquired businesses could be negatively impairedbecause of difficulties, costs and delays that may include:•Negative impacts on employee morale and performance as a result of job changes and reassignments;•Unforeseen difficulties, costs or complications in integrating the companies' operations, which could lead to us not achieving the synergies weanticipate;•Unanticipated incompatibility of systems and operating methods;•Resolving possible inconsistencies in standards, controls, procedures and policies, business cultures and compensation structures;•The diversion of management's attention from ongoing business concerns and other strategic opportunities;•Unforeseen difficulties in operating acquired business in parallel with similar businesses that we operated previously;•Unforeseen difficulties in operating businesses we have not operated before;•Unanticipated difficulty of integrating multiple acquired businesses simultaneously;•The retention of key employees and management of acquired businesses;•The coordination of geographically separate organizations;•The coordination and consolidation of ongoing and future research and development efforts; and•Possible tax costs or inefficiencies associated with integrating the operations of a combined company.In connection with any acquisition that we make, there may be liabilities that we fail to discover or that we inadequately assess. Acquired entities maynot operate profitably or result in improved operating performance. Additionally, we may not realize anticipated synergies. If our acquisitions perform poorly,our business and financial results could be adversely affected.In the beginning of 2013, we announced a program of strategic investments and multi-year initiatives. If we experience delays or complications inimplementing these programs, or if these programs are not as successful as we expect, it could negatively impact our financial position and resultsof operations.In the beginning of 2013, we announced the implementation of an aggressive program of strategic investments and multi-year initiatives intended toenable us to achieve our operating goals of over $1.0 billion in annual revenues and over 12% operating profit margins. These initiatives required the companyto make significant investments in 2013 and will carry over into 2014, in an effort to drive our longer-term revenue and profitability goals. We may not besuccessful in the implementation of these initiatives and we may experience delays, increased costs and other difficulties and never achieve our revenue growthor profit goals, or achieve them later than currently planned. Any delays or failures in the implementation or success of these initiatives will have a negativeimpact on our financial position and results of operations.Risks Related to Our Common StockOur corporate documents and Delaware law contain provisions that could discourage, delay or prevent a change in control of our company.Provisions in our amended and restated certificate of incorporation and bylaws may discourage, delay or prevent a merger or acquisition involving usthat our stockholders may consider favorable. For example, our amended and restated certificate of incorporation authorizes our board of directors to issue upto 10,000,000 shares of "blank check" preferred stock. Without stockholder approval, the board of directors has the authority to attach special rights,including voting and dividend rights, to this preferred stock. With these rights, preferred stockholders could make it more difficult for a third party to acquireus. In addition, our amended and restated certificate of incorporation provides for a staggered board of directors, whereby directors serve for three-year terms,with approximately one-third of the directors coming up for reelection each year. Having a staggered board will make it more difficult for a third party to obtaincontrol of our board of directors through a proxy contest, which may be a necessary step in an acquisition of us that is not favored by our board of directors.20Table of ContentsWe are also subject to the anti-takeover provisions of Section 203 of the Delaware General Corporation Law. Under these provisions, if anyone becomesan "interested stockholder," we may not enter into a "business combination" with that person for three years without special approval, which could discouragea third party from making a takeover offer and could delay or prevent a change of control. For purposes of Section 203, "interested stockholder" means,generally, someone owning 15% or more of our outstanding voting stock or an affiliate of ours that owned 15% or more of our outstanding voting stock duringthe past three years, subject to certain exceptions as described in Section 203. Upon any change in control, the lenders under our revolving credit facility wouldhave the right to require us to repay all of our outstanding obligations under the facility.Our stock price may be volatile, and your investment in our common stock could suffer a decline in value.There has been significant volatility in the market price and trading volume of equity securities, which may be unrelated to the financial performance ofthe companies issuing the securities. These broad market fluctuations may negatively affect the market price of our common stock. You may not be able toresell your shares at or above the price at which you purchased them due to fluctuations in the market price of our common stock caused by changes in ouroperating performance or prospects and other factors. Some specific factors that may have a significant effect on our common stock market price include:•actual or anticipated fluctuations in our operating results or future prospects, including actual or perceived fluctuations in the demand for ourproducts;•our announcements or our competitors' announcements of new products;•the public's reaction to our press releases, our other public announcements and our filings with the SEC;•strategic actions by us or our competitors, such as acquisitions, joint ventures, strategic investments, or restructurings;•new laws or regulations or new interpretations of existing laws or regulations applicable to our business;•changes in accounting standards, policies, guidance, interpretations or principles;•changes in our growth rates or our competitors' growth rates;•our inability to raise additional capital;•conditions of the office furniture industry as a result of changes in financial markets or general economic conditions, including those resulting fromwar, incidents of terrorism and responses to such events;•sales of common stock by us or members of our management team; and•changes in stock market analyst recommendations or earnings estimates regarding our common stock, other comparable companies or the officefurniture industry generally.21Table of ContentsITEM 1B. UNRESOLVED STAFF COMMENTSNoneITEM 2. PROPERTIESWe operate over 4,046,000 square feet of facilities, including manufacturing plants, warehouses and sales offices. Of these facilities, we ownapproximately 2,424,000 square feet and lease approximately 1,622,000 square feet. Our manufacturing plants are located in East Greenville, Pennsylvania,Grand Rapids and Muskegon, Michigan, Toronto, Canada, and Foligno and Graffignana, Italy. The location, square footage, and use of the facilities as ofDecember 31, 2013 are shown below.Owned LocationsSquareFootage UseOperating SegmentEast Greenville, Pennsylvania735,000 (1) Corporate Headquarters, Manufacturing, Warehouses, andAdministrationOffice, Studio andCoveringsGrand Rapids, Michigan545,000 (1) Manufacturing, Distribution, and AdministrationOfficeMuskegon, Michigan368,000 (1) Manufacturing and AdministrationOfficeToronto, Canada408,000 Manufacturing, Distribution, Warehouses, and AdministrationOfficeFoligno, Italy258,000 Manufacturing, Distribution, Warehouses, and AdministrationStudioGraffignana, Italy110,000 Manufacturing, Distribution, Warehouses, and AdministrationStudioLeased LocationsSquareFootage UseOperating SegmentEast Greenville, Pennsylvania227,000 (2) Warehouses, DistributionOffice and StudioAllentown, Pennsylvania290,000 Warehouse, DistributionOffice and StudioBedford Park, Illinois135,000 Warehouse, Distribution (Holly Hunt Enterprises)StudioMuskegon, Michigan105,000 ManufacturingOfficeToronto, Canada170,000 Manufacturing, Warehouses, Distribution and AdministrationOfficeKnoll, Europe—various locations46,000 Sales Offices, Administration, and WarehousesStudioNew Milford, Connecticut55,000 Manufacturing and Administration (Edelman Leather)CoveringsGetzville, New York31,000 Manufacturing and Administration (Spinneybeck)CoveringsChicago, Illinois23,000 Administration (Holly Hunt Enterprises)StudioMiscellaneous Showrooms540,000 Sales OfficesOffice, Studio, andCoverings_______________________________________________________________________________(1)Facilities are encumbered by mortgages securing indebtedness under our revolving credit facility.(2)Included in this number is 142,000 square feet related to three warehouses that have been subleased to a third-party logistics provider and serve asour northeast distribution center.We believe that our plants and other facilities are sufficient for our needs for the foreseeable future.22Table of ContentsITEM 3. LEGAL PROCEEDINGSFrom time to time, we are subject to litigation or other legal proceedings arising in the ordinary course of business. Based upon information currentlyknown to us, we believe the outcome of such proceedings will not have, individually or in the aggregate, a material adverse effect on our business, financialcondition or results of operations.ITEM 4. MINE SAFETY DISCLOSURESNot applicable.23Table of ContentsPART IIITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OFEQUITY SECURITIESMarket Information and Dividend PolicyOur common stock has been listed on the New York Stock Exchange ("NYSE") since December 14, 2004, the date of our initial public offering, underthe symbol "KNL." As of February 28, 2014, there were approximately 113 stockholders of record of our common stock.The following table sets forth, for the periods indicated, high and low sales prices for the common stock as reported by the NYSE. High LowFiscal year ended December 31, 2013 First quarter$18.69 $14.73Second quarter$18.26 $13.46Third quarter$17.37 $14.12Fourth quarter$18.36 $15.62 High LowFiscal year ended December 31, 2012 First quarter$17.52 $13.98Second quarter$16.69 $11.96Third quarter$16.37 $12.86Fourth quarter$15.50 $12.99We declared and paid cash dividends of $0.48 per share and $0.44 per share during the years ended December 31, 2013 and 2012, respectively. OnFebruary 4, 2014, our board of directors declared a cash dividend of $0.12 per share on our common stock payable on March 31, 2014 to shareholders ofrecord on March 14, 2014. The declaration and payment of future dividends is subject to the discretion of our board of directors and depends on variousfactors, including our net income, financial condition, cash requirements and future prospects and other factors deemed relevant by our board of directors.Our revolving credit facility imposes restrictions on our ability to pay dividends, and thus our ability to pay dividends on our common stock will dependupon, among other things, our level of indebtedness at the time of the proposed dividend and whether we are in default under any of our debt obligations. Ourability to pay dividends will also depend on the requirements of any future financing agreements to which we may be a party. Our board of directors intends toevaluate our dividend policy quarterly in reference to these factors.24Table of ContentsPerformance GraphThe following line graph compares the cumulative total stockholder return on our common stock with the cumulative total return of the Standard &Poor's 500 Stock Index and with the cumulative total return on a peer group of companies selected by us for the period commencing on December 31, 2008 andending on December 31, 2013. Our share price at the beginning of the measurement period is $9.02 per share. The graph and table assume that $100 wasinvested on December 31, 2008 in each of our common stock, the stock of our peer group, and the S&P 500 Index, and that all dividends were reinvested.Cumulative total stockholder returns for our common stock, the S&P 500 Index, and the stock of our peer group are based on our fiscal year. Our peer groupis made up of two publicly-held manufacturers of office furniture, Herman Miller, Inc. and Steelcase, Inc. The stock performance on the graph below does notnecessarily indicate future price performance.COMPARISON OF 5-YEAR CUMULATIVE TOTAL RETURN*Among Knoll, Inc., the S&P 500 Index, and a Peer Group$100 invested on 12/31/08 in stock or index, including reinvestment of dividends. Fiscal year ending December 31. 12/08 12/09 12/10 12/11 12/12 12/13Knoll, Inc. 100.00 117.40 191.72 174.18 185.74 228.13S&P 500100.00 126.46 145.51 148.59 172.37 228.19Peer Group100.00 121.60 197.90 144.39 202.36 272.05_______________________________________________________________________________*The performance graph and the related chart should not be deemed filed for purposes of Section 18 of the Securities Exchange Act of 1934or incorporated by reference into any of our filings under the Securities Act of 1933 or the Securities Exchange Act of 1934, unless wespecifically incorporate the performance graph by reference therein.25Table of ContentsIssuer Purchases of Equity SecuritiesThe following is a summary of share repurchase activity during the three months ended December 31, 2013.On August 17, 2005, our board of directors approved a stock repurchase program (the "Options Proceeds Program"), whereby they authorized us topurchase shares of our common stock in the open market using the cash proceeds received by us upon exercise of outstanding options.On February 2, 2006, our board of directors approved an additional stock repurchase program, pursuant to which we are authorized to purchase up to$50.0 million of our common stock in the open market, through privately negotiated transactions, or otherwise. On February 4, 2008, our board of directorsexpanded this previously authorized $50.0 million stock repurchase program by an additional $50.0 million.PeriodTotalNumber ofSharesPurchased AveragePrice PaidPer Share Total Number of SharesPurchased as Part ofPublicly AnnouncedPlans or Programs Maximum Dollar Valueof Shares that may yetbe Purchased Under thePlans or Programs(1)October 1, 2013 - October 31,2013138,680 (2) $17.24 55,534 32,352,413November 1, 2013 -November 30, 201328,812 (3) $16.54 28,812 32,352,413December 1, 2013 -December 31, 20132,401 (3) $17.02 2,401 32,352,413Total169,893 86,747 _______________________________________________________________________________(1)There is no limit on the number or value of shares that may be purchased by us under the Options Proceeds Program. Under our $50.0 million stockrepurchase program, which was expanded by an additional $50.0 million in February of 2008, we are only authorized to spend an aggregate of$100.0 million on stock repurchases. Amounts in this column represent the amounts that remain available under the $100.0 million stock repurchaseprogram as of the end of the period indicated. There is no scheduled expiration date for the Option Proceeds Program or the $100.0 million stockrepurchase program, but our board of directors may terminate either program in the future.(2)On October 21, 2013, 152,500 shares of outstanding restricted stock vested. Concurrently with the vesting, 76,246 shares were forfeited by theholders of the vested restricted shares to cover applicable taxes paid on the holders' behalf by the Company. On October 22, 2013, 15,000 restrictedstock units vested. Concurrently with the vesting, 6,900 units were forfeited by the holder of the vested restricted stock units to cover applicabletaxes paid on the holder's behalf by the Company. The remaining 55,534 shares were purchased under the Option Proceeds Program.(3)These shares were purchased under the Options Proceeds Program.26Table of ContentsITEM 6. SELECTED FINANCIAL DATAThe following selected consolidated financial data should be read in conjunction with "Management's Discussion and Analysis of Financial Conditionand Results of Operations" and our audited consolidated financial statements and the related notes included elsewhere in this Form 10-K. The selectedconsolidated financial data for the years ended December 31, 2011, 2012 and 2013 and as of December 31, 2012 and 2013 are derived from our auditedfinancial statements included elsewhere in this Form 10-K. The selected consolidated financial data for the years ended December 31, 2009 and 2010 and as ofDecember 31, 2009, 2010 and 2011 are derived from our audited financial statements not included in this Form 10-K. Years Ended December 31, (dollars in thousands, except per share data) 2009 2010 2011 2012 2013Consolidated Statementsof Operations andComprehensive IncomeData: Sales$780,033 $809,467 $922,200 $887,499 $862,668Cost of sales510,590 545,118 627,803 593,149 582,393Gross profit269,443 264,349 294,397 294,350 280,275Selling, general andadministrative expenses195,058 192,460 202,075 206,449 224,619Restructuring and othercharges11,959 7,565 696 — 5,696Intangible asset impairmentcharge— — — — 8,900Curtailment benefit1,063 338 5,445 — —Operating profit63,489 64,662 97,071 87,901 41,060Interest expense13,862 17,436 9,753 6,350 5,941Other (income) expense, net5,832 6,379 (1,508) 3,215 (3,430)Income before income taxexpense43,795 40,847 88,826 78,336 38,549Income tax expense16,442 12,823 30,815 28,335 15,403Net income$27,353 $28,024 $58,011 $50,001 $23,146Per Share Data: Earnings per share: Basic$0.60 $0.61 $1.25 $1.07 $0.49Diluted$0.60 $0.61 $1.24 $1.06 $0.49Cash dividends declared pershare:$0.18 $0.12 $0.36 $0.44 $0.48Weighted-average shares ofcommon stock outstanding: Basic45,403,401 45,600,043 46,249,571 46,634,834 46,916,845Diluted45,413,770 45,970,680 46,835,712 47,059,186 47,659,41827Table of Contents As of December 31, 2009 2010 2011 2012 2013 (in thousands)Consolidated BalanceSheet Data: Working capital$60,613 $69,242 $81,765 $82,577 $67,896Total assets655,620 687,432 688,091 695,053 677,334Total long-term debt,including current portion295,305 245,135 212,000 193,000 173,000Total liabilities566,058 561,046 522,668 506,953 448,892Total stockholders' equity89,562 126,386 165,423 188,100 228,44228Table of ContentsITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Management's discussion and analysis of financial condition and results of operations provides an account of our financial performance andfinancial condition that should be read in conjunction with the accompanying audited consolidated financial statements.Forward-looking StatementsThis annual report on Form 10-K contains forward-looking statements, principally in the sections entitled "Business," "Risk Factors," "Management'sDiscussion and Analysis of Financial Condition and Results of Operations," and "Quantitative and Qualitative Disclosures About Market Risk." Statementsand financial discussion and analysis contained in this Form 10-K that are not historical facts are forward-looking statements. These statements discussgoals, intentions and expectations as to future trends, plans, events, results of operations or financial condition, or state other information relating to us, basedon our current beliefs as well as assumptions made by us and information currently available to us. Forward-looking statements generally will be accompaniedby words such as "anticipate," "believe," "could," "estimate," "expect," "forecast," "intend," "may," "possible," "potential," "predict," "project," or othersimilar words, phrases or expressions. This includes, without limitation, our statements and expectations regarding any current or future recovery in ourindustry and publicly announced plans for increased capital and investment spending to achieve our long-term revenue and profitability growth goals, and ourexpectations with respect to leverage. Although we believe these forward-looking statements are reasonable, they are based upon a number of assumptionsconcerning future conditions, any or all of which may ultimately prove to be inaccurate. Important factors that could cause actual results to differ materiallyfrom the forward-looking statements include, without limitation: the risks described in Item 1A and in Item 7A of this annual report on Form 10-K; changesin the financial stability of our clients or the overall economic environment, resulting in decreased corporate spending and service sector employment; changesin relationships with clients; the mix of products sold and of clients purchasing our products; the success of new technology initiatives; changes in businessstrategies and decisions; competition from our competitors; our ability to recruit and retain an experienced management team; changes in raw material pricesand availability; restrictions on government spending resulting in fewer sales to the U.S. government, one of our largest customers; our debt restrictions onspending; our ability to protect our patents, copyrights and trademarks; our reliance on furniture dealers to produce sales; lawsuits arising from patents,copyrights and trademark infringements; violations of environmental laws and regulations; potential labor disruptions; adequacy of our insurance policies;the availability of future capital and the cost of borrowing; the overall strength and stability of our dealers, suppliers, and customers; access to necessarycapital; our ability to successfully integrate acquired businesses; the success of our design and implementation of a new enterprise resource planning system;and currency rate fluctuations. The factors identified above are believed to be important factors (but not necessarily all of the important factors) that couldcause actual results to differ materially from those expressed in any forward-looking statement. Unpredictable or unknown factors could also have materialadverse effects on us. All forward-looking statements included in this Form 10-K are expressly qualified in their entirety by the foregoing cautionarystatements. Except as required under the Federal securities laws and the rules and regulations of the SEC, we undertake no obligation to update, amend, orclarify forward-looking statements, whether as a result of new information, future events, or otherwise.OverviewWe design, manufacture, market and sell furnishings and accessories, textiles, fine leathers, and felt, for the workplace and home. Our commitment toinnovation and modern design has yielded a comprehensive portfolio of products and a brand recognized for high quality and a sophisticated image. Ourproducts are targeted at the middle to upper end of the market and are sold primarily in North America and Europe through a direct sales force and a broadnetwork of independent dealers and retailers.We operate under a management philosophy that incorporates a collaborative culture, client-driven processes and a lean, agile operating structure. Ouremployees are performance-driven and motivated by a variable incentive compensation system and broad-based equity ownership in the company.In 2013, according to our industry trade association, The Business and Institutional Furniture Manufacturer's Association, or BIFMA, industry salesand orders grew modestly 0.9% and 1.9%, respectively, when compared with 2012. During 2013, we believe continued uncertainty over the economy andmodest job growth led to mediocre improvement in the overall office furniture industry.During 2013, our sales decreased 2.8% when compared with the prior year. The decline in sales for 2013 can be mainly attributed to decreasedpurchases from the federal government as our sales to commercial clients grew during 2013.29Table of ContentsDuring 2013, we generated operating profit of $41.1 million, or 4.8% of net sales, compared to operating profit of $87.9 million, or 9.9% of net sales,during 2012. Operating profit for 2013 includes restructuring charges of $5.7 million and an $8.9 million intangible asset impairment charge. During thefourth quarter of 2013, we announced a plan to reduce headcount in the Office segment, as part of our supply transformation activities, as well as headcountreductions in the Studio Segment in Europe, which were associated with factory overhead consolidations. For further information regarding these restructuringcharges see Note 21 of the consolidated financial statements in this annual report on Form 10-K. In addition, during 2013, our annual impairment testingprocedures indicated a decline in the fair value of the Edelman tradename intangible asset below its respective carrying value. This resulted in the Edelmantradename being written down $8.9 million. For further information regarding this write-down see Note 8 of the consolidated financial statements in thisannual report on Form 10-K.Including the above noted charges, during 2013, we generated net income of $23.1 million, or $0.49 diluted earnings per share, compared to$50.0 million, or $1.06 diluted earnings per share, in 2012.We continued to aggressively manage our balance sheet during 2013. As of December 31, 2013, our outstanding debt was $173.0 million. Thisrepresents an additional $20.0 million reduction in our debt outstanding since December 31, 2012. Since the end of 2007, we have reduced our outstandingdebt by $195.4 million and we remain in compliance with all of our bank covenants. At December 31, 2013, we had $12.0 million of cash on hand. Asmentioned in Note 24, we acquired Holly Hunt, Enterprises, Inc. on February 3, 2014. As part of the acquisition, we increased our debt by approximately$95 million.During 2013, we used free cash to pay dividends to our shareholders totaling $22.5 million or $0.48 per share. During 2013, we also spent$29.1 million on capital expenditures. This represents an increase of $12.6 million when compared with $16.5 million in 2012. The increases in capitalspending can be mainly attributed to our newly relocated New York showroom at 1330 Avenue of the Americas, increased spending associated with ourtechnology infrastructure upgrades with the implementation of a new enterprise resource planning system, and costs associated with our previously announcedprogram of strategic investments and initiatives to meet our longer-term profitability goals.We expect sales to increase gradually as we move through 2014. BIFMA is currently forecasting 4.3% and 3.2% growth, respectively, in sales and ordersfor 2014. We expect the Office segment will begin to grow in 2014 as we are now significantly less exposed to decreases in government spending. Our recentlyannounced acquisition of Holly Hunt Enterprises in the beginning of 2014 will also positively impact Studio segment sales. This acquisition furthers ourbroader strategic plan and desire to position Knoll as the go to resource for high-design workplaces and homes including the commercial contract, decorator tothe trade and direct to consumer markets. This acquisition complements our existing businesses and increases the mix of revenue that we get from highermargin higher design residential and specialty sales. See Note 24 of the consolidated financial statements in this annual report on Form 10-K for furtherinformation regarding this acquisition. In addition, during 2014, we expect to realize some of the benefits from our previously announced program of strategicinvestments and initiatives.Segment ReportingOur three reporting segments consist of: (1) Office, which includes our systems, seating, storage, tables, desks and KnollExtra® ergonomic accessoriesas well as the international sales of our North American Office products; (2) Studio, which includes KnollStudio®, Knoll Europe (where over half our salesconsist of KnollStudio® products), Richard Schultz® Design and, prospectively, Holly Hunt Enterprises, Inc.; and (3) Coverings, which includesKnollTextiles®, Edelman® Leather, and Spinneybeck® Leather (including Filzfelt®). We sometimes refer to our Studio and Coverings segments collectivelyas our specialty businesses. These businesses generally provide our most profitable sales and we will continue our efforts to grow these segments. See Note 19of our consolidated financial statements contained in this annual report on Form 10-K for further information regarding the business segments.30Table of ContentsResults of OperationsYears ended December 31, 2012 and 2013 Three Months EndedTwelveMonths Ended Three Months EndedTwelveMonths Ended March 31,2012June 30,2012September 30,2012December 31,2012December 31,2012 March 31,2013June 30,2013September 30,2013December 31,2013December 31,2013 (in thousands, except statistical data)(unaudited) Consolidated Statements of Operations and Comprehensive Income Data: Sales$196,662$221,018$219,794$250,026$887,499(1)$200,586$214,312$216,898$230,872$862,668Gross profit63,05374,40774,21682,675294,350(1)63,62769,88172,33974,429280,275(1)Operating profit15,45220,80323,52228,12687,901(1)10,29412,40817,0511,30841,060(1)Interest expense1,5061,6371,6351,5726,350 1,4951,5171,4841,4455,941 Other (income) expense, net2,200(1,262)2,786(509)3,215(1)(1,291)(2,206)2,224(2,157)(3,430) Income tax expense4,4897,3736,9049,57028,335 4,0165,2094,7931,38615,403(1)Net income$7,257$13,055$12,197$17,493$50,001(1)$6,074$7,888$8,550$634$23,146Statistical and Other Data: Sales growth fromcomparable prior year(11.0)%(7.4)%(8.2)%12.0%(3.8)% 2.0%(3.0)%(1.3)%(7.7)%(2.8)% Gross profit %32.1 %33.7 %33.8 %33.1%33.2 % 31.7%32.6 %33.4 %32.2 %32.5 % _______________________________________________________________________________(1)Results do not add due to roundingSalesSales for 2013 were $862.7 million, a decrease of $24.8 million, or 2.8%, from sales of $887.5 million for 2012. In 2013, systems continued to represent thelargest percentage of our overall sales. However, this percentage continues to decline year-over-year as our high-margin specialty businesses are representing alarger portion of our overall sales. Geographically, sales in Europe increased modestly during 2013 while sales in North America decreased modestly.Sales to governmental entities and agencies continued to represent a large portion of our overall sales in 2013. However, these sales declined on a year-over-year basis during 2013. This decline was a significant factor in our overall lower sales for 2013. Approximately 13.0% of our 2013 sales were to federal,state and local governmental entities and related agencies as compared to 16.2% in 2012.Gross Profit and Operating ProfitGross profit for 2013 was $280.3 million, a decrease of $14.1 million, or 4.8%, from gross profit of $294.4 million in 2012. Operating profit for 2013was $41.1 million, a decrease of $46.8 million, or 53.3%, from operating profit of $87.9 million for 2012.As a percentage of sales, gross profit decreased from 33.2% for 2012 to 32.5% for 2013. The decrease in gross profit as a percent of sales during theyear was mainly the result of price erosion in the Office segment as well as lower absorption of our fixed costs as a result of our lower sales. Operating profit asa percentage of sales decreased from 9.9% in 2012 to 4.8% in 2013. Operating profit for 2013 includes $5.7 million of restructuring charges and an $8.9million intangible asset impairment charge related to the write-down of the Edelman tradename.Selling, general, and administrative expenses for 2013 were $224.6 million, or 26.0% of sales, compared to $206.4 million, or 23.3% of sales, for2012. The increase in operating expenses during 2013 was in large part due to increased spending associated with our announced programs of strategicinvestments and initiatives to achieve our longer-term revenue and margin objectives, which were partially offset by lower incentive compensation.31Table of ContentsInterest ExpenseInterest expense for 2013 was $5.9 million, a decrease of $0.5 million from interest expense of $6.4 million for 2012. The decrease in interest expensefor the periods noted above is mainly due to our lower outstanding debt. The annualized weighted-average interest rate for 2013 and 2012 was 2.6% and 2.4%,respectively.Other (Income) Expense, netOther (income) expense in 2013 consisted of income related to $3.5 million of foreign exchange gains offset by $0.1 million of miscellaneous expense.Other (income) expense in 2012 consisted of expense related to $2.8 million of foreign exchange losses, expense of $0.5 million related to the write-off ofdeferred financing fees in conjunction with our new senior credit facility completed in February 2012, offset by $0.1 million of miscellaneous income.Income Tax ExpenseThe mix of pretax income and the varying effective tax rates in the countries in which we operate directly affects our consolidated effective tax rate. Theeffective tax rate was 40.0% for 2013 compared to 36.2% for 2012. Our effective tax rate for 2012 was lower as a result of a reduction in our unrecognized taxbenefits.Business Segment Analysis 2013 2012SALES Office$599,131 $633,321Studio154,499 147,550Coverings109,038 106,628Knoll, Inc. $862,668 $887,499OPERATING PROFIT Office$16,110 $48,639Studio18,550 21,786Coverings20,996 17,476Subtotal55,656 87,901Restructuring Charges - Office2,721 —Restructuring Charges - Studio2,975 —Intangible Asset Impairment Charge - Coverings8,900 —Knoll, Inc.(1)$41,060 $87,901_______________________________________________________________________________(1)The Company does not allocate interest expense or other (income) expense, net to the reportable segments.Net sales for the Office segment in 2013 were $599.1 million, a decrease of $34.2 million, or 5.4%, when compared with 2012. This decrease in theOffice Segment for the year was mainly the result of lower sales to government agencies. Sales to commercial clients grew during 2013; however, this growthwas not enough to offset the decline in sales to government agencies. Office segment sales in 2013 were negatively impacted by $1.1 million due to changes inforeign exchange rates when compared to 2012. Excluding the impact of $2.7 million of restructuring charges, operating profit for the Office segment was$16.1 million in 2013, a decrease of $32.5 million, or 66.9%, when compared with 2012. As a percent of net sales, excluding restructuring charges, theOffice segment operating profit was 2.7% for the year ended December 31, 2013 and 7.7% for the year ended December 31, 2012.Net sales for the Studio segment in 2013 were $154.5 million, an increase of $6.9 million, or 4.7%, when compared with 2012. Sales growth in NorthAmerica outpaced Europe within the Studio segment during 2013. Studio segment sales in 2013 were positively impacted by $0.8 million due to changes inforeign exchange rates when compared to 2012. Excluding the impact of $3.0 million of restructuring charges, operating profit for the Studio segment was$18.6 million, a decrease of $3.2 million, or 14.9%, when compared with 2012. As a percentage of net sales, excluding restructuring charges, the Studiosegment operating profit was 12.0% for the year ended December 31, 2013 and 14.8% for the year ended December 31, 2012.32Table of ContentsNet sales for the Coverings segment in 2013 were $109.0 million, an increase of $2.4 million, or 2.3%, when compared with 2012. Increased sales ofour Textiles products was the main cause of this increase. Coverings segment sales in 2013 were positively impacted by $0.1 million due to changes in foreignexchange rates when compared to 2012. Excluding the $8.9 million intangible asset impairment charge, operating profit for the Coverings segment was $21.0million, an increase of $3.5 million, or 20.1%, when compared to 2012. As a percentage of net sales, excluding the impairment charge, the Coverings segmentoperating profit was 19.3% for the year ended December 31, 2013 and 16.4% for the year ended December 31, 2012.Years ended December 31, 2011 and 2012 Three Months EndedTwelveMonths Ended Three Months EndedTwelveMonths Ended March 31,2011June 30,2011September 30,2011December 31,2011December 31,2011 March 31,2012June 30,2012September 30,2012December 31,2012December 31,2012 (in thousands, except statistical data)(unaudited) Consolidated Statement of Operations Data: Sales$220,858$238,650$239,543$223,148$922,200(1)$196,662$221,018$219,794$250,026$887,499(1)Gross profit68,40176,49378,85170,650294,397(1)63,05374,40774,21682,675294,350(1)Operating income20,91423,32525,01527,81497,071(1)15,45220,80323,52228,12687,901(1)Interest expense4,0173,3721,2261,1389,753 1,5061,6371,6351,5726,350 Other (income) expense,net2,328275(4,077)(35)(1,508)(1)2,200(1,262)2,786(509)3,215Income tax expense5,3676,7039,4779,26830,815 4,4897,3736,9049,57028,335(1)Net income$9,202$12,975$18,389$17,443$58,011(1)$7,257$13,055$12,197$17,493$50,001(1)Statistical and Other Data: Sales growth fromcomparable prior year26.0%24.1%18.5%(6.9)%13.9% (11.0)%(7.4)%(8.2)%12.0%(3.8)% Gross profit margin31.0%32.1%32.9%31.7 %31.9% 32.1 %33.7 %33.8 %33.1%33.2 % _______________________________________________________________________________(1)Results do not add due to roundingSalesSales for 2012 were $887.5 million, a decrease of $34.7 million, or 3.8%, from sales of $922.2 million for 2011. In 2012, systems continued torepresent the largest percentage of our overall sales. Geographically, our European sales declined 9.9% compared to North America which declined 3.2%. Thedecline in European sales was driven primarily by the overall poor economic conditions in Europe. From a product perspective, we experienced our largestpercentage sales decline in seating during 2012. We believe these sales declines were driven primarily by a reduction in government spending and reducedpurchases by financial services clients in 2012. Despite the reduced seating sales, our Generation family of products grew in 2012 and continued to gainmarket share. Sales to governmental entities and agencies continued to represent a large portion of our overall sales in 2012. However, these sales declined on a year-over-yearbasis during 2012. This decline was a significant factor in our overall lower sales for 2012. Approximately 16.2% of our 2012 sales were to federal, state andlocal governmental entities and related agencies as compared to 19.5% in 2011.Gross Profit and Operating ProfitGross profit for 2012 and 2011 was $294.4 million. Operating profit for 2012 was $87.9 million, a decrease of $9.2 million, or 9.5%, from operatingprofit of $97.1 million for 2011. Operating profit during the fourth quarter of 2011 includes a $5.4 million curtailment benefit primarily associated with themodification of the Company's post-retirement medical benefits.33Table of ContentsAs a percentage of sales, gross profit increased from 31.9% for 2011 to 33.2% for 2012. The largest contributors to this increase were a more profitablemix in our business, as we saw government shipments, which are generally contracted at higher discount rates, make up a smaller portion of our overall sales,and continuous improvement projects in our factories. Operating profit as a percentage of sales decreased from 10.5% in 2011 to 9.9% in 2012. Operatingprofit for 2011 includes a $5.4 million curtailment benefit primarily associated with the modification of the Company's post-retirement medical benefits.Selling, general, and administrative expenses for 2012 were $206.4 million, or 23.3% of sales, compared to $202.1 million, or 21.9% of sales, for2011. The increase in operating expenses during 2012 was in large part due to increased spending on growth initiative programs in our Studio and Coveringssegments as well as technology infrastructure upgrades primarily associated with the design and implementation of a new enterprise resource planning system.Interest ExpenseInterest expense for 2012 was $6.4 million, a decrease of $3.4 million from interest expense of $9.8 million for 2011. The decrease in interest expensefor the periods noted above is mainly due to our lower outstanding debt and the expiration of two interest rate swap agreements that expired on June 9, 2011.See Note 13 of the consolidated financial statements included in this annual report on Form 10-K for further information regarding the interest rate swaps. Theannualized weighted-average interest rate for 2012 was 2.4%. Taking into account payments on our interest rate swap agreements, the annualized weighted-average interest rate for 2011 was 3.6%.Other (Income) Expense, net Other (income) expense in 2012 consisted of expense related to $2.8 million of foreign exchange losses, expense of $0.5 million related to the write-off ofdeferred financing fees in conjunction with our new senior credit facility completed in February of 2012, offset by $0.1 million of miscellaneous income. Other(income) expense in 2011 consisted of income of $2.7 million of foreign exchange gains, $0.4 million of miscellaneous income, offset by $1.6 million ofmiscellaneous expense related to a negative judicial ruling.Income Tax ExpenseThe mix of pretax income and the varying effective tax rates in the countries in which we operate directly affects our consolidated effective tax rate. Theeffective tax rate was 36.2% for 2012 compared to 34.7% for 2011. Our effective tax rate is dependent upon the mix of pretax income in the countries in whichwe operate.Results of OperationsBusiness Segment Analysis 2012 2011SALES Office $633,321 $664,132Studio 147,550 152,724Coverings 106,628 105,344Knoll, Inc. $887,499 $922,200OPERATING PROFIT Office $48,639 $46,614Studio 21,786 23,022Coverings 17,476 22,686Subtotal 87,901 92,322Restructuring and other charges primarily Office — 696Curtailment benefit primarily Office — 5,445Knoll, Inc.(1) $87,901 $97,071_______________________________________________________________________________(1)The Company does not allocate interest expense or other (income) expense, net to the reportable segments.34Table of ContentsNet sales for the Office segment in 2012 were $633.3 million, a decrease of $30.8 million, or 4.6%, when compared with 2011. This decrease in theOffice Segment for the year was the result of lower sales to government and financial services clients. Sales to commercial clients grew during 2012; however,this growth was not enough to offset the decline in government and financial services clients. Office segment sales in 2012 were also negatively impacted by$0.6 million due to changes in foreign exchange rates associated with the Canadian dollar compared to 2011. Operating profit for the Office segment was$48.6 million in 2012, an increase of $2.0 million, or 4.3%, when compared with 2011. As a percent of net sales, the Office segment operating profit was7.7% for the year ended December 31, 2012 and 7.0% for the year ended December 31, 2011.Net sales for the Studio segment in 2012 were $147.6 million, a decrease of $5.1 million, or 3.3%, when compared with 2011. Lower sales resultingprimarily from the poor economic conditions in Europe more than offset the growth of Studio sales in North America for the year. European sales declined9.5% in 2012 when compared to 2011. Studio segment sales in 2012 were negatively impacted by $4.0 million due to changes in foreign exchange ratesassociated with the Euro and the British pound compared to 2011. Operating profit for the Studio segment was $21.8 million, a decrease of $1.2 million, or5.2%, when compared with 2011. As a percentage of net sales, the Studio segment operating profit was 14.8% for the year ended December 31, 2012 and15.1% for the year ended December 31, 2011.Net sales for the Coverings segment in 2012 were $106.6 million, an increase of $1.2 million, or 1.1%, when compared with 2011. The modestincrease in sales in the Coverings segment can be mainly attributed to increased sales as a result of the acquisition of Filzfelt. The increase in the Coveringsegment sales in 2012 was offset by a negative impact of $0.4 million due to changes in foreign exchange rates compared to 2011. Operating profit for theCoverings segment was $17.5 million, a decrease of $5.2 million, or 22.9%, when compared to 2011. As a percentage of net sales, the Coverings segmentoperating profit was 16.4% for the year ended December 31, 2012 and 21.5% for the year ended December 31, 2011. Increased spending associated withgrowth initiatives in the Coverings segment, together with a $2.9 million one-time charge for inventory costs that were not being properly transferred to cost ofgoods sold, drove this decrease in year-over-year operating profit margin.Liquidity and Capital ResourcesThe following table highlights certain key cash flows and capital information pertinent to the discussion that follows: 2013 2012 2011 (in thousands)Cash provided by operating activities $54,614 $70,568 $66,921Capital expenditures, net 29,064 16,545 15,175Cash used in investing activities 29,379 23,001 16,332Purchase of common stock for treasury 5,638 4,676 15,026Proceeds from revolving credit facilities 281,000 562,000 334,000Repayment of revolving credit facilities 301,000 581,000 367,000Payment of dividends 22,529 20,537 16,658Proceeds from issuance of common stock 4,029 1,091 13,238Cash used in financing activities 43,508 45,791 49,913Historically, we have carried significant amounts of debt, and cash generated by operating activities has been used to fund working capital, capitalexpenditures, repurchase shares, pay quarterly dividends and make payments of principal and interest on our indebtedness. Our capital expenditures aretypically for new product tooling and manufacturing equipment. These capital expenditures support new products and continuous improvements in ourmanufacturing processes. In addition, our previously announced plan of strategic investments and initiatives, continued expenditures related to our technologyinfrastructure upgrades with the implementation of a new enterprise resource planning system, and costs associated with opening our newly relocatedshowroom in New York City increased capital spending in 2013. At December 31, 2013, cash held outside of the United States was $9.3 million.In February 2013, we announced a three-year plan of strategic investments and initiatives intended to enable us to achieve our longer-term revenue andprofitability goals. This plan increased capital expenditures in 2013 and will continue to increase these expenses in 2014.35Table of ContentsCash provided by operating activities was $54.6 million in 2013, $70.6 million in 2012, and $66.9 million in 2011. For the year ended December 31,2013, cash provided by operating activities consisted of $58.0 million from net income, plus various non-cash charges which included $10.4 million of stockcompensation expense, and $3.4 million million of unfavorable changes in assets and liabilities. For the year ended December 31, 2012, cash provided byoperating activities consisted of $82.7 million from net income, plus various non-cash charges which included $10.4 million of stock compensation expense,$0.5 million write-off of deferred financing fees, and $12.1 million of unfavorable changes in assets and liabilities.For the year ended December 31, 2013, we used available cash, including $54.6 million of cash from operating activities to repay $20.0 million of debt,fund $29.1 million in capital expenditures, fund dividend payments to shareholders totaling $22.5 million, and to fund working capital. For the year endedDecember 31, 2012, we used available cash, including the $70.6 million of cash from operating activities to repay $19.0 million of debt, fund $16.5 millionin capital expenditures, fund dividend payments to shareholders totaling $20.5 million, and to fund working capital.We use our revolving credit facility in the ordinary course of business to fund our working capital needs and, at times, make significant borrowingsand repayments under the facility depending on our cash needs and availability at such time. As of December 31, 2013, there was approximately $173.0million outstanding under the facility, compared to $193.0 million outstanding under the facility as of December 31, 2012. During February 2014, weborrowed approximately $95.0 million under the revolving credit facility in order to fund the acquisition of Holly Hunt Enterprises, Inc. See Note 24 of theconsolidated financial statements included in this Form 10-K for further information regarding this acquisition. Borrowings under the revolving credit facilitymay be repaid at any time, but no later than February 2017. See Note 10 of the consolidated financial statements included in this Form 10-K for furtherinformation regarding this facility.Our revolving credit facility requires that we comply with two financial covenants: our consolidated leverage ratio, defined as the ratio of totalindebtedness to consolidated EBITDA (as defined in our credit agreement) for a period of four fiscal quarters, cannot exceed 4 to 1, and our consolidatedinterest coverage ratio, defined as the ratio of our consolidated EBITDA (as defined in our credit agreement) for a period of four fiscal quarters to ourconsolidated interest expense, must be a minimum of 3 to 1. We are also required to comply with various other affirmative and negative covenants, includingwithout limitation, covenants that prevent or restrict our ability to pay dividends, engage in certain mergers or acquisitions, make certain investments or loans,incur future indebtedness, engage in sale-leaseback transactions, alter our capital structure or line of business, prepay subordinated indebtedness, engage incertain transactions with affiliates and sell stock or assets.We are currently in compliance with all of the covenants and conditions under our credit facility. We believe that existing cash balances and internallygenerated cash flows, together with borrowings available under our revolving credit facility, will be sufficient to fund normal working capital needs, capitalspending requirements, debt service requirements and dividend payments for at least the next twelve months. However, because of the financial covenantsmentioned above, our capacity under our revolving credit facility could be reduced if our trailing consolidated EBITDA (as defined by our credit agreement)would decline due to deteriorating market conditions or poor performance. Future debt payments may be paid out of cash flows from operations, from futurerefinancing of our debt or from equity issuances. However, our ability to make scheduled payments of principal, to pay interest on or to refinance ourindebtedness, to satisfy our other debt obligations and to pay dividends to stockholders will depend upon our future operating performance, which will beaffected by general economic, financial, competitive, legislative, regulatory, business and other factors beyond our control.36Table of ContentsContractual ObligationsThe following table summarizes our contractual cash obligations as of December 31, 2013 (in thousands): Payments due by period Less than1 year 1 to 3years 3 to 5years More than5 years TotalLong-term debt $3,322 $6,652 $173,309 $— $183,283Operating leases 14,266 29,737 23,407 35,906 103,316Purchase commitments 11,231 316 — — 11,547Pension plan contributions(a) 12,260 — — — 12,260Postretirement benefit plan obligations(a) 1,155 — — — 1,155Total $42,234 $36,705 $196,716 $35,906 $311,561_______________________________________________________________________________(a)Due to the uncertainty of future cash outflows, contributions to the pension and other post-retirement benefit plans subsequent to 2014 have beenexcluded from the table above.(*) Due to the uncertainty of future cash outflows, uncertain tax positions have been excluded from the table above.Contractual obligations for long-term debt include principal and interest payments. Interest has been included at the variable rate in effect as ofDecember 31, 2013, as applicable.Environmental MattersOur past and present business operations and the past and present ownership and operation of manufacturing plants on real property are subject toextensive and changing federal, state, local and foreign environmental laws and regulations, including those relating to discharges to air, water and land, thehandling and disposal of solid and hazardous waste and the cleanup of properties affected by hazardous substances. As a result, we are involved from time-to-time in administrative and judicial proceedings and inquiries relating to environmental matters and could become subject to fines or penalties related thereto.We cannot predict what environmental legislation or regulations will be enacted in the future, how existing or future laws or regulations will be administered orinterpreted or what environmental conditions may be found to exist. Compliance with more stringent laws or regulations, or stricter interpretation of existinglaws, may require additional expenditures by us, some of which may be material. We have been identified as a potentially responsible party pursuant to theComprehensive Environmental Response, Compensation and Liability Act of 1980 ("CERCLA") for remediation costs associated with waste disposal sitesthat we previously used. The remediation costs and our allocated share at some of these CERCLA sites are unknown. We may also be subject to claims forpersonal injury or contribution relating to CERCLA sites. We reserve amounts for such matters when expenditures are probable and reasonably estimable.Off-Balance Sheet ArrangementsWe do not currently have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured financeor special-purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow orlimited purposes. In addition, we do not engage in trading activities involving non-exchange-traded contracts. As a result, we are not materially exposed to anyfinancing, liquidity, market or credit risk that could arise if we had engaged in these relationships.Critical Accounting PoliciesThe preparation of our consolidated financial statements in conformity with accounting principles generally accepted in the U.S. ("GAAP") requires usto make estimates and assumptions that affect the reported amounts in the consolidated financial statements and accompanying notes. Actual results maydiffer from such estimates. We believe that the critical accounting policies that follow are those policies that require the most judgment, estimation andassumption in preparing our consolidated financial statements.Allowance for Doubtful AccountsWe maintain allowances for doubtful accounts for estimated losses resulting from the inability of our clients and dealers to make required payments.The allowance is determined through an analysis of the aging of accounts receivable and assessments of risk that are based on historical trends and anevaluation of the impact of current and projected economic conditions. We evaluate the past-due status of our trade receivables based on contractual terms ofsale. If the financial condition of our clients and dealers were to deteriorate, additional allowances may be required. Accounts receivable are charged off againstthe allowance for doubtful accounts when we determine that recovery is unlikely. Losses have been consistent with our expectations.37Table of ContentsInventoryInventories are valued at the lower of cost or market. Cost is determined using the first-in, first-out method. We reserve inventory that, in our judgment,is impaired or obsolete. Obsolescence may be caused by the discontinuance of a product line, changes in product material specifications, replacement productsin the marketplace and other competitive influences.Goodwill and Other Intangible AssetsWe record the excess of purchase price over the fair value of the tangible and identifiable intangible assets acquired as goodwill. Goodwill and indefinite-lived trademarks are tested for impairment at least annually and whenever events or circumstances occur indicating that a possible impairment may have beenincurred. Goodwill is tested for impairment by determining the fair value of our reporting units using an income approach which discounts future net cashflows to their present value at a rate that reflects our cost of capital, otherwise known as the discounted cash flow method. These estimated fair values arebased on financial projections and certain cash flow measures. The indefinite-lived trademarks are tested for impairment by comparing the carrying value tothe fair value based on current revenue projections of the related operations, under the relief from royalty method. Any excess carrying value over the amount offair value is recognized as an impairment. Any impairment would be recognized in the reporting period in which it has been identified.Finite-lived assets such as customer relationships, non-compete agreements, and licenses are amortized over their estimated useful lives. We review thecarrying values of these assets for possible impairment whenever events or changes in circumstances indicate that the carrying value of an asset may not berecoverable based on undiscounted estimated cash flows expected to result from its use and eventual disposition. We continually evaluate the reasonableness ofthe useful lives of these assets.Deferred Financing FeesDeferred financing fees that are incurred by the Company in connection with the issuance of debt are deferred and amortized to interest expense over thelife of the underlying indebtedness.Business CombinationsThe purchase price of an acquired company is allocated between tangible and intangible assets acquired and liabilities assumed from the acquiredbusiness based on their estimated fair values, with the residual of the purchase price recorded as goodwill. The results of operations of the acquired businessesare included in our operating results from the dates of acquisition.Product WarrantyWe provide for the estimated cost of product warranties at the time revenue is recognized. While we engage in product quality programs and processes,our warranty obligation is affected by product failure rates and by material usage and service costs incurred in correcting a product failure. Cost estimates arebased on historical product failure rates and identified onetime fixes for each specific product category. Warranty cost generally varies in direct relation to salesvolume, as such costs tend to be a consistent percentage of revenue. Should actual costs differ from original estimates, the estimated warranty liability wouldbe revised.Employee BenefitsWe are partially self-insured for our employee health benefits. We accrue for employee health benefit obligations based on an actuarial valuation. Theactuarial valuation is based upon historical claims as well as a number of assumptions, including rates of inflation for medical costs, and benefit planchanges. Actual results could be materially different from the estimates used.Pension and Other Postretirement BenefitsWe sponsor two defined benefit pension plans and two other postretirement benefit plans. Several statistical and other factors, which attempt toanticipate future events, are used in calculating the expense and liability related to the plans. Key factors include assumptions about the expected rates of returnon plan assets, discount rates, and health care cost trend rates, as determined by us, within certain guidelines. We consider market conditions, includingchanges in investment returns and interest rates, in making these assumptions.Both the pension plans and the other postretirement benefit plans were modified during the year ended December 31, 2011. Participants who had 70 orgreater points (age plus completed years of service) could elect to stay in the pension and accrue additional benefits or receive the Company's 401K matchwhich was reinstated as of January 1, 2012. Those with less than 70 points were removed from the pension plan and will not accrue any additional benefits.The Company's other postretirement benefit plans are in the process of being phased out. As a result of this modification, the Company recorded a$5.4 million curtailment benefit during the year ended December 31, 2011.38Table of ContentsWe determine the expected long-term rate of return on plan assets based on aggregating the expected rates of return for each component of the plan's assetmix. We use historic plan asset returns combined with current market conditions to estimate the rate of return. The expected rate of return on plan assets is along-term assumption and generally does not change annually. The discount rate reflects the market rate for high-quality fixed income debt instruments as ofour annual measurement date and is subject to change each year. Holding all other assumptions constant, a one-percentage-point increase or decrease in theassumed rate of return on plan assets would decrease or increase 2013 net periodic pension expense by approximately $2.0 million. Likewise, a one-percentage-point increase or decrease in the discount rate would decrease or increase 2013 net periodic pension expense by approximately $6.4 million or $5.9 million,respectively.Unrecognized actuarial gains and losses are recognized over the expected remaining service life of the employee group. Unrecognized actuarial gains andlosses arise from several factors, including experience and assumption changes with respect to the obligations and from the difference between expected returnsand actual returns on plan assets. These unrecognized gains and losses are systematically recognized as a change in future net periodic pension expense inaccordance with the appropriate accounting guidance relating to defined benefit pension and other postretirement plans.Key assumptions we use in determining the amount of the obligation and expense recorded for postretirement benefits other than pensions ("OPEB"),under the appropriate accounting guidance, include the assumed discount rate and the assumed rate of increases in future health care costs. In estimating thehealth care cost trend rate, we consider actual health care cost experience, future benefit structures, industry trends and advice from our actuaries. We assumethat the relative increase in health care costs will generally trend downward over the next several years, reflecting assumed increases in efficiency and cost-containment initiatives in the health care system. At December 31, 2013, the expected rate of increase in future health care costs was 8.00% to 8.50% and7.25% in determining the benefit obligation for 2013 and 8.00% in determining the net periodic benefit cost in 2013 for medical and prescription drug,respectively. The rate was then assumed to decrease to an ultimate rate of 5% for 2022 for the medical plan and prescription drug plan and thereafter for thebenefit obligation. Increasing the assumed health care cost trend by one-percentage-point in each year would increase the benefit obligation as of December 31,2013 by $0.3 million and increase the aggregate of the service and interest cost components of net periodic benefit cost for 2013 by a minimal amount.Decreasing the assumed health care cost trend rate by one percentage point in each year would decrease the benefit obligation as of December 31, 2013 byapproximately $0.3 million and decrease the aggregate of the service and interest cost components of net periodic benefit cost for 2013 by a minimal amount.In accordance with the appropriate accounting guidance, we recognize in our consolidated balance sheet the funded status (i.e., the difference between thefair value of plan assets and the projected benefit obligation) of our defined benefit pension and postretirement benefit plans. To record the unfunded status ofour plans, we recorded an additional liability and an adjustment to accumulated other comprehensive income, net of tax.The actuarial assumptions we use in determining our pension and OPEB retirement benefits may differ materially from actual results due to changingmarket and economic conditions, higher or lower withdrawal rates, or longer or shorter life spans of participants. While we believe that the assumptions usedare appropriate, differences in actual experience or changes in assumptions may materially affect our financial position or results of operations.Commitments and ContingenciesWe establish reserves for the estimated cost of environmental and legal contingencies when such expenditures are probable and reasonably estimable. Asignificant amount of judgment and use of estimates is required to quantify our ultimate exposure in these matters. We engage outside experts as deemednecessary or appropriate to assist in the evaluation of exposure. From time to time, as information becomes available regarding changes in circumstances forongoing issues as well as information regarding emerging issues, our potential liability is reassessed and reserve balances are adjusted as necessary. Revisionsto our estimates of potential liability, and actual expenditures related to environmental and legal contingencies, could have a material impact on our results ofoperations or financial position.TaxesWe account for income taxes in accordance with the appropriate accounting guidance relating to income taxes, which requires that deferred tax assets andliabilities be recognized using enacted tax rates for the effect of temporary differences between book and tax bases of recorded assets and liabilities. Theappropriate accounting guidance also requires that deferred tax assets be reduced by a valuation allowance if it is more likely than not that some portion or allof the deferred tax assets will not be recognized.At December 31, 2013, our deferred tax liabilities of $99.1 million exceeded deferred tax assets of $34.8 million by $64.3 million. At December 31,2012, deferred tax liabilities of $95.7 million exceeded deferred tax assets of $57.4 million by $38.3 million. Our deferred tax assets at December 31, 2013and 2012 of $34.8 million and $57.4 million, respectively, are net of valuation allowances of $9.0 million and $7.8 million, respectively. We have recordedthe valuation allowance primarily for net operating loss carryforwards in foreign tax jurisdictions where we have incurred historical tax losses from operationsor acquired tax losses through acquisition, and have determined that it is more likely than not that these deferred tax assets will not be realized.39Table of ContentsWe evaluate on an ongoing basis the realizability of our deferred tax assets and adjust the amount of the allowance, if necessary. The factors used toassess the likelihood of realization include our forecast of future taxable income and our assessment of available tax planning strategies that could beimplemented to realize the net deferred tax assets.We account for uncertain tax positions in accordance with the applicable accounting guidance relating to uncertainty in income taxes. Accordingly, wereport a liability for unrecognized tax benefits resulting from uncertain tax positions taken, or expected to be taken, in an income tax return. We recognizeinterest and penalties, if any, related to unrecognized tax benefits in income tax expense.Derivative Financial InstrumentsWe occasionally utilize derivative instruments to mitigate volatility related to interest rates and foreign currency exposures. We do not hold or issuederivative financial instruments for trading or speculative purposes. We recognize derivatives as either assets or liabilities in the accompanying balance sheetand measure those instruments at fair value. Changes in the fair value of those instruments are reported in accumulated other comprehensive income if theyqualify for hedge accounting or in earnings if they do not qualify for hedge accounting. Derivatives qualify for hedge accounting if they are designated as hedgeinstruments and if the hedge is highly effective in achieving offsetting changes in the fair value or cash flows of the asset or liability hedged. Accordingly,gains and losses from changes in derivative fair value of effective hedges are deferred and reported in accumulated other comprehensive income until theunderlying transaction affects earnings.Stock-Based CompensationThe Company measures the cost of employee services received in exchange for an award of equity instruments based on the grant-date fair value of theaward. This expense is recognized over the applicable vesting period. Forfeitures are estimated based on historical experience.Stock OptionsThe fair value for stock options is estimated at the date of grant using an option pricing model, which requires management to make certainassumptions. The risk-free interest rate is based on the U.S. Treasury spot rate with a remaining term equal to the expected life assumed at the date of grant.Expected volatility is estimated based on the historical volatility of the Company's stock price. The model takes into consideration the historical dividendspaid on common stock. The weighted-average expected life is based on the contractual term of the stock option and expected employee exercise dates, which isbased on the historical exercise behavior of the Company's employees.Restricted Stock and Restricted Stock UnitsThe fair value of restricted stock and restricted stock units is based on the closing market price of the Company's common stock on the date of grant.The Company recognizes compensation expense relating to restricted stock and restricted stock units ratably over the vesting period.40Table of ContentsITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISKDuring the normal course of business, we are routinely subjected to market risk associated with interest rate movements and foreign currency exchangerate movements. Interest rate risk arises from our debt obligations. Foreign currency exchange rate risk arises from our non-U.S. operations and purchases ofinventory from foreign suppliers.We also have risk in our exposure to certain materials and transportation costs. Steel, leather, wood products and plastics are all used in our products.For the year ended December 31, 2013, we estimated that materials inflation was approximately $1.3 million and transportation inflation was minimal. During2012, we estimated materials inflation was approximately $3.5 million and transportation inflation was minimal. We continue to work to offset price increasesin raw materials and transportation through our global sourcing initiatives, cost improvements and price increases to our products.Interest Rate RiskWe have variable rate debt obligations that are denominated in U.S. dollars. A change in interest rates impacts the interest incurred and cash paid on thevariable-rate debt.In the past, we have used interest rate swap agreements for other-than-trading purposes in order to manage our exposure to fluctuations in interest rates onour variable-rate debt. In May of 2008, we entered into four interest rate swap agreements in order to manage our interest rate risk. Each agreement hedged anotional amount of $150.0 million. Two of the agreements were effective from June 9, 2009 through June 9, 2010 and the other two were effective June 9,2010 and expired June 9, 2011. Fluctuations in LIBOR affect both our net financial instrument position and the amount of cash to be paid or received by us,if any, under these agreements. There were no interest rate hedge agreements outstanding as of December 31, 2013 or December 31, 2012. See Note 13 of theconsolidated financial statements included in this annual report for further information regarding the interest rate swap agreements.Our weighted-average interest rate for 2013 was 2.6%. Taking into account payments on the above-noted interest rate swap agreements, the weighted-average rate for the same period of 2012 was 2.4%.The following table summarizes our market risks associated with our debt obligations as of December 31, 2013. For debt obligations, the table presentsprincipal cash flows and related weighted-average interest rates by year of maturity. Variable interest rates presented for variable-rate debt represent theweighted-average interest rates on our credit facility borrowings as of December 31, 2013. 2014 2015 2016 2017 2018 Thereafter Total Fair Value (in thousands) Rate-Sensitive Liabilities Long-term Debt: Variable Rate $— $— $— $173,000 $— $— $173,000 $173,000Variable Interest Rate 1.92% An increase in our effective interest rate of 1% would increase annual interest expense by approximately $1.7 million. We will continue to review ourexposure to interest rate fluctuations and evaluate whether we should manage such exposures through derivative transactions.41Table of ContentsForeign Currency Exchange Rate RiskWe manufacture our products in the United States, Canada and Italy, and sell our products primarily in those markets as well as in other Europeancountries. Our foreign sales and certain expenses are transacted in foreign currencies. Our production costs, profit margins and competitive position areaffected by the strength of the currencies in countries where we manufacture or purchase goods relative to the strength of the currencies in countries where ourproducts are sold. Additionally, as our reporting currency is the U.S. dollar, our financial position is affected by the strength of the currencies in countrieswhere we have operations relative to the strength of the U.S. dollar. The principal foreign currencies in which we conduct business are the Canadian dollar andthe Euro. Approximately 12.8% and 12.7% of our revenues in 2013 and 2012, respectively, and 33.2% and 33.8% of our cost of goods sold in 2013 and 2012,respectively, were denominated in currencies other than the U.S. dollar. Foreign currency exchange rate fluctuations resulted in a $3.5 million translation gainin 2013 and a $2.8 million translation loss in 2012.From time to time, we enter into foreign currency forward exchange contracts and foreign currency option contracts for other-than-trading purposes inorder to manage our exposure to foreign exchange rates associated with short-term operating receivables of a Canadian subsidiary that are payable by our U.S.operations. The terms of these contracts are generally less than a year. Changes in the fair value of such contracts are reported in earnings in the period thevalue of the contract changes. The net gain or loss upon settlement and the change in fair value of outstanding contracts is recorded as a component of other(income) expense. During 2013, the Company entered into two foreign currency contracts. No amount was paid or received as a result of these contracts.During 2012, the Company did not enter into any foreign currency contracts. As of December 31, 2013, the Company had no outstanding foreign currencycontracts.42Table of ContentsITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATAReport of Independent Registered Public Accounting FirmThe Board of Directors and Stockholders of Knoll, Inc.We have audited the accompanying consolidated balance sheets of Knoll, Inc. as of December 31, 2013 and 2012, and the related consolidatedstatements of operations and comprehensive income, stockholders’ equity and cash flows for each of the three years in the period ended December 31, 2013.Our audits also included the financial statement schedule listed in the Index at Item 15(a). These financial statements and schedule are the responsibility of theCompany's management. Our responsibility is to express an opinion on these financial statements and schedule based on our audits.We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standardsrequire that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An auditincludes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing theaccounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe thatour audits provide a reasonable basis for our opinion.In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Knoll, Inc. atDecember 31, 2013 and 2012, and the consolidated results of its operations and its cash flows for each of the three years in the period ended December 31,2013, in conformity with U.S. generally accepted accounting principles. Also, in our opinion, the related financial statement schedule, when considered inrelation to the basic financial statements taken as a whole, presents fairly in all material respects the information set forth therein.We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Knoll, Inc.’s internalcontrol over financial reporting as of December 31, 2013, based on criteria established in Internal Control-Integrated Framework issued by the Committee ofSponsoring Organizations of the Treadway Commission (1992 framework) and our report dated March 3, 2014 expressed an unqualified opinion thereon./s/ Ernst & Young LLPPhiladelphia, PennsylvaniaMarch 3, 201443Table of ContentsKNOLL, INC. CONSOLIDATED BALANCE SHEETSDECEMBER 31, 2013 AND 2012(dollars in thousands, except per share data) December 31, 2013 December 31, 2012ASSETS Current assets: Cash and cash equivalents$12,026 $29,956Customer receivables, net104,171 105,877Inventories96,449 98,195Deferred income taxes11,408 13,061Prepaid and other current assets12,145 11,433Total current assets236,199 258,522Property, plant, and equipment, net137,893 124,838Goodwill79,951 80,332Intangible assets, net214,695 222,498Other non-trade receivables4,250 3,700Other noncurrent assets4,346 5,163Total Assets$677,334 $695,053LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts payable$91,378 $83,600Income taxes payable249 6,327Other current liabilities76,676 86,018Total current liabilities168,303 175,945Long-term debt173,000 193,000Deferred income taxes75,670 51,382Postretirement benefits other than pensions8,908 10,005Pension liability5,615 64,836Other noncurrent liabilities17,396 11,785Total liabilities448,892 506,953Commitments and contingent liabilities Stockholders’ equity: Common stock, $0.01 par value; 200,000,000 shares authorized; 61,826,778 shares issued and 47,059,458shares outstanding (net of 14,767,320 treasury shares) at December 31, 2013 and 62,266,755 shares issuedand 47,840,562 shares outstanding (net of 14,426,193 treasury shares) at December 31, 2012483 479Additional paid-in capital37,258 27,751Retained earnings184,799 184,750Accumulated other comprehensive income (loss)5,902 (24,880)Total stockholders’ equity228,442 188,100Total Liabilities and Stockholders’ Equity$677,334 $695,053 See accompanying notes to the consolidated financial statements.44Table of ContentsKNOLL, INC. CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOMEYEARS ENDED DECEMBER 31, 2013, 2012, AND 2011(dollars in thousands, except per share data) 2013 2012 2011Sales$862,668 $887,499 $922,200Cost of sales582,393 593,149 627,803Gross profit280,275 294,350 294,397Selling, general, and administrative expenses224,619 206,449 202,075Restructuring and other charges5,696 — 696Intangible asset impairment charge8,900 — —Curtailment gain— — 5,445Operating profit41,060 87,901 97,071Interest expense5,941 6,350 9,753Other (income) expense, net(3,430) 3,215 (1,508)Income before income tax expense38,549 78,336 88,826Income tax expense15,403 28,335 30,815Net income$23,146 $50,001 $58,011Earnings per share: Basic$0.49 $1.07 $1.25Diluted$0.49 $1.06 $1.24Weighted-average number of common shares outstanding: Basic46,916,845 46,634,834 46,249,571Diluted47,659,418 47,059,186 46,835,712Net income$23,146 $50,001 $58,011Other comprehensive income (loss) Pension and other postretirement liability adjustment, net of tax36,729 (12,358) (11,439)Foreign currency translation adjustment(5,947) 1,981 (2,525)Change in fair value of interest rate swap contracts, net of tax— — 2,622Total other comprehensive income (loss), net of tax30,782 (10,377) (11,342)Total comprehensive income$53,928 $39,624 $46,669 See accompanying notes to the consolidated financial statements.45Table of ContentsKNOLL, INC.CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITYYEARS ENDED DECEMBER 31, 2013, 2012, AND 2011(dollars in thousands, except per share data) CommonStock AdditionalPaid-InCapital RetainedEarnings AccumulatedOtherComprehensiveIncome (Loss) TotalStockholders'EquityBalance at December 31, 2010 $470 $14,087 $114,990 $(3,161) $126,386Net income — — 58,011 — 58,011Other comprehensive loss — — — (11,342) (11,342)Shares issued for consideration: Exercise of stock options (878,658 shares) 15 13,136 — — 13,151Income tax effect from the exercise of stock optionsand vesting of restricted stock — 1,668 — 1,668Shares issued under stock incentive plan (762,004shares) — — — — —Shares issued under employee stock purchase plan(2,567 shares) — 37 — — 37Shares issued to Board of Directors in lieu of cash(2,739 shares) — 50 — — 50Stock-based compensation — 9,671 — — 9,671Cash dividend ($.36 per share) — — (17,183) — (17,183)Purchase of common stock (768,780 shares) (8) (15,018) — — (15,026)Balance at December 31, 2011 $477 $23,631 $155,818 $(14,503) $165,423Net income — — 50,001 — 50,001Other comprehensive loss — — — (10,377) (10,377)Shares issued for consideration: Exercise of stock options (93,839 shares) 2 1,039 — — 1,041Income tax effect from the exercise of stock optionsand vesting of restricted stock — (2,652) — — (2,652)Shares issued under stock incentive plan (315,030shares) 3 — — — 3Shares issued to Board of Directors in lieu of cash(3,391 shares) — 50 — — 50Stock-based compensation — 10,356 — — 10,356Cash dividend ($.44 per share) — — (21,069) — (21,069)Purchase of common stock (310,252 shares) (3) (4,673) — — (4,676)Balance at December 31, 2012 $479 $27,751 $184,750 $(24,880) $188,100Net income — — 23,146 — 23,146Other comprehensive income — — — 30,782 30,782Shares issued for consideration: Exercise of stock options (330,895 shares) 3 3,976 — — 3,979Income tax effect from the exercise of stock optionsand vesting of restricted stock — 643 — — 643Shares issued under stock incentive plan(441,629 shares) 4 — — — 4Shares issued to Board of Directors in lieu of cash(2,987 shares) — 50 — — 50Stock-based compensation — 10,473 — — 10,473Cash dividend ($.48 per share) — — (23,097) — (23,097)Purchase of common stock (328,127 shares) (3) (5,635) — — (5,638)Balance at December 31, 2013 $483 $37,258—$184,799 $5,902 $228,442See accompanying notes to the consolidated financial statements46Table of ContentsKNOLL, INC. CONSOLIDATED STATEMENTS OF CASH FLOWSYEARS ENDED DECEMBER 31, 2013, 2012, AND 2011(dollars in thousands) 2013 2012 2011CASH FLOWS FROM OPERATING ACTIVITES Net income$23,146 $50,001 $58,011Adjustments to reconcile net income to cash provided by operating activities: Depreciation14,727 14,632 15,373Amortization expense (including deferred financing fees)1,634 1,915 2,365Provision for deferred taxes3,532 4,393 2,560Write-off of deferred financing fees— 477 —Unrealized foreign currency (gains) losses(4,578) 1,338 (2,551)Stock-based compensation10,473 10,356 9,671Curtailment benefit— — (5,445)Intangible asset impairment charge8,900 — —Other non-cash items153 (412) 139Changes in assets and liabilities, net of effects of acquisitions: Customer receivables2,039 20,131 991Inventories1,431 (7,512) (4,158)Accounts payable6,204 (563) (17,695)Current and deferred income taxes15,345 (15,831) 3,075Other current assets414 (3,920) 881Other current liabilities(7,827) 815 1,738Other noncurrent assets and liabilities(20,979) (5,252) 1,966Cash provided by operating activities54,614 70,568 66,921CASH FLOWS FROM INVESTING ACTIVITIES Capital expenditures, net(29,064) (16,545) (15,175)Purchase of business, net of cash acquired— (5,968) (832)Purchase of intangibles(315) (488) (325)Cash used in investing activities(29,379) (23,001) (16,332)CASH FLOWS FROM FINANCING ACTIVITIES Proceeds from revolving credit facility281,000 562,000 334,000Repayment of revolving credit facility(301,000) (581,000) (367,000)Repayment of long-term debt— — (135)Payment of financing fees(13) (2,848) —Payment of dividends(22,529) (20,537) (16,658)Proceeds from the issuance of common stock4,029 1,091 13,238Purchase of common stock for treasury(5,638) (4,676) (15,026)Tax benefit from the exercise of stock options and vesting of equity awards643 179 1,668Cash used in financing activities(43,508) (45,791) (49,913)Effect of exchange rate changes on cash and cash equivalents343 (83) 652Decrease in cash and cash equivalents(17,930) 1,693 1,328Cash and cash equivalents at beginning of year29,956 28,263 26,935Cash and cash equivalents at end of year$12,026 $29,956 $28,263 See accompanying notes to the consolidated financial statements.47Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSDECEMBER 31, 20131. NATURE OF OPERATIONSKnoll, Inc. and its subsidiaries (the "Company" or "Knoll") are engaged in the design, manufacture and sale of furniture products and accessories,modern outdoor furniture, as well as the sale of fine leather, textiles, and felt, focusing on the middle to high-end segments of the market. The Company hasprimary operations in the United States ("U.S."), Canada, and Europe and sells its products primarily through its direct sales representatives andindependent dealers.2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIESPrinciples of ConsolidationThe consolidated financial statements of the Company include the accounts of Knoll, Inc. and its wholly owned subsidiaries. Intercompanytransactions and balances have been eliminated in consolidation.The results of the European subsidiaries are reported and included in the consolidated financial statements on a one-month lag to allow for the timelypreparation of consolidated information. The effect of this presentation is not material to the financial statements.Cash and Cash EquivalentsCash and cash equivalents include cash on hand and highly liquid investments with maturities of three months or less at the date of purchase.Revenue Recognition and Customer ReceivablesThe Company recognizes revenue when the earnings process is complete. This occurs when risk and title transfers, collectibility is reasonably assuredand pricing is fixed and determinable. Accordingly, revenue is recognized when risk and title are transferred to the client, which primarily occurs at the time ofshipment.The Company maintains allowances for doubtful accounts for estimated losses resulting from the inability of its clients and dealers to make requiredpayments. The allowance is determined through an analysis of the aging of accounts receivable and assessments of risk that are based on historical trends andan evaluation of the impact of current and projected economic conditions. The Company evaluates the past-due status of its customer receivables based on thecontractual terms of sale. If the financial condition of the Company's clients and dealers were to deteriorate, resulting in an impairment of their ability to makepayments, additional allowances may be required. Accounts receivable are charged off against the allowance for doubtful accounts when the Companydetermines that recovery is unlikely. Losses have been consistent with the Company's expectations.InventoriesInventories are stated at the lower of cost or market. Cost is determined using the first-in, first-out method. The Company reserves for inventory that, inits judgment, is impaired or obsolete. Obsolescence may be caused by the discontinuance of a product line, changes in product material specifications,replacement products in the marketplace and other competitive influences.Property, Plant, Equipment and DepreciationProperty, plant, and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over theestimated useful lives of the assets. The useful lives are as follows: 45 years for buildings and 2 to 12 years for machinery and equipment.48Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20132. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)The Company reviews the carrying values of its property and equipment for possible impairment whenever events or changes in circumstances indicatethat the carrying value of an asset may not be recoverable based on undiscounted estimated cash flows expected to result from its use and eventual disposition.The factors considered by the Company in performing this assessment include current operating results, trends and other economic factors. In assessing therecoverability of the carrying value of the property and equipment, the Company must make assumptions regarding future cash flows and other factors. Ifthese estimates or the related assumptions change in the future, the Company may be required to record an impairment loss for these assets.Goodwill and Other Intangible AssetsThe Company records the excess of purchase price over the fair value of the tangible and identifiable intangible assets acquired as goodwill. Goodwilland indefinite-lived trademarks are tested for impairment at least annually and whenever events or circumstances occur indicating that a possible impairmentmay have been incurred. Goodwill is tested for impairment by determining the fair value of the Company's reporting units using an income approach whichdiscounts future net cash flows to their present value at a rate that reflects the Company's cost of capital, otherwise known as the discounted cash flowmethod. These estimated fair values are based on financial projections and certain cash flow measures. The indefinite-lived trademarks are tested forimpairment by comparing the carrying value to the fair value based on current revenue projections of the related operations, under the relief from royaltymethod. Any excess carrying value over the amount of fair value is recognized as an impairment. Any impairment would be recognized in the reporting periodin which it has been identified.Finite-lived assets such as customer relationships, non-compete agreements, and licenses are amortized over their estimated useful lives. The Companyreviews the carrying values of these assets for possible impairment whenever events or changes in circumstances indicate that the carrying value of an assetmay not be recoverable based on undiscounted estimated cash flows expected to result from its use and eventual disposition. The Company continuallyevaluates the reasonableness of the useful lives of these assets.Business CombinationsThe purchase price of an acquired company is allocated between tangible and intangible assets acquired and liabilities assumed from the acquiredbusiness based on their estimated fair values, with the residual of the purchase price recorded as goodwill. The results of operations of the acquired businessesare included in the Company's operating results from the dates of acquisition.Deferred Financing FeesFinancing fees that are incurred by the Company in connection with the issuance of debt are deferred and amortized to interest expense over the life of theunderlying indebtedness.Shipping and HandlingAmounts billed to clients for shipping and handling of products are classified as sales. Costs incurred by the Company for shipping and handling areclassified as cost of sales.Research and Development CostsResearch and development expenses, which are expensed as incurred and included as a component of selling, general, and administrative expenses, were$17.8 million for 2013, $15.3 million for 2012, and $15.4 million for 2011.Income TaxesDeferred tax assets and liabilities are recognized using enacted tax rates to measure the effect of temporary differences between book and tax bases onrecorded assets and liabilities. Deferred tax assets are reduced by a valuation allowance, if it is more likely than not some portion or all of the deferred taxassets will not be recognized.49Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20132. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)The Company evaluates tax positions to determine whether the benefits of tax positions are more likely than not of being sustained upon audit based onthe technical merits of the tax position. The Company reports a liability for unrecognized tax benefits resulting from uncertain tax positions taken, or expectedto be taken, in an income tax return. The Company recognizes interest and penalties, if any, related to unrecognized tax benefits in income tax expense. TheCompany accrues for interest and penalties in other noncurrent liabilities within the consolidated balance sheet.Fair Value of Financial InstrumentsFair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at themeasurement date (an exit price). The Company uses a market approach (generally, data from market transactions), an income approach (generally, presentvalue techniques and option-pricing models), and/or a cost approach (generally, replacement cost) to measure the fair value of an asset or liability. Thesevaluation approaches incorporate inputs such as observable, independent market data and/or unobservable data that management believes are predicated on theassumptions market participants would use to price an asset or liability. These inputs may incorporate, as applicable, certain risks such as nonperformancerisk, which includes credit risk.Derivative Financial InstrumentsThe Company occasionally utilizes derivative instruments to mitigate volatility related to interest rates and foreign currency exposures. The Companydoes not hold or issue derivative financial instruments for trading or speculative purposes. The Company recognizes derivatives as either assets or liabilities inthe accompanying consolidated balance sheet and measures those instruments at fair value. Changes in the fair value of those instruments are reported inaccumulated other comprehensive income if they qualify for hedge accounting or in earnings if they do not qualify for hedge accounting. Derivatives qualifyfor hedge accounting if they are designated as hedge instruments and if the hedge is highly effective in achieving offsetting changes in the fair value or cashflows of the asset or liability hedged. Accordingly, gains and losses from changes in derivative fair value of effective hedges are deferred and reported inaccumulated other comprehensive income until the underlying transaction affects earnings.Commitments and ContingenciesThe Company establishes reserves for the estimated cost of environmental and legal contingencies when such expenditures are probable and reasonablyestimable. A significant amount of judgment and use of estimates is required to quantify the ultimate exposure in these matters. The Company engages outsideexperts as deemed necessary or appropriate to assist in the evaluation of exposure. From time to time, as information becomes available regarding changes incircumstances for ongoing issues as well as information regarding emerging issues, the potential liability is reassessed and reserve balances are adjusted asnecessary. Revisions to the estimates of potential liability, and actual expenditures related to environmental and legal contingencies, could have a materialimpact on the results of operations or financial position.WarrantyThe Company offers a warranty for all of its products. The specific terms and conditions of those warranties vary depending upon the product sold.The Company estimates the costs that may be incurred under its warranties and records a liability in the amount of such costs at the time product revenue isrecognized. Factors that affect the Company's liability include historical product-failure experience and estimated repair costs for identified matters for eachspecific product category. The Company periodically assesses the adequacy of its recorded warranty liabilities and adjusts the amounts as necessary.Adjustments to recorded reserves for pre-existing warranties are not material for each period presented.50Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20132. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)Concentration of Credit RiskThe Company's accounts receivables are primarily due from a network independent dealers and direct customers. The Company monitors and managesthe credit risk associated with the individual dealers and direct customers. The independent dealers are responsible for assessing and assuming credit risk oftheir customers and may require their customers to provide deposits or other credit enhancement measures. Historically, the Company has had a concentrationof federal and local government receivables, however, they carry minimal credit risk.Foreign Currency TranslationResults of foreign operations are translated into U.S. dollars using average exchange rates during the period, while assets and liabilities are translated intoU.S. dollars using the exchange rates as of the balance sheet date. The resulting translation adjustments are recorded in accumulated other comprehensiveincome (loss).Transaction gains and losses resulting from exchange rate changes on transactions denominated in currencies other than the functional currency areincluded in other (income) expense, net, in the period in which the change occurs.Stock-Based CompensationThe Company measures the cost of employee services received in exchange for an award of equity instruments based on the grant-date fair value of theaward. This expense is recognized over the applicable vesting period. Forfeitures are estimated based on historical experience.Stock OptionsThe fair value for stock options is estimated at the date of grant using an option pricing model, which requires management to make certainassumptions based on both historical and current data. The assumptions include expected term of the options, risk-free interest rate, expected volatility, anddividend yield. The expected term represents the expected amount of time that options granted are expected to be outstanding, based on historical and forecastedexercise behavior. The risk-free rate is based on the rate at grant date of zero-coupon U.S. Treasury Notes with a term equal to the expected term of the option.Expected volatility is estimated based on the historical volatility of the Company's stock price. The Company's dividend yield is based on historical data.Restricted Stock and Restricted Stock UnitsThe fair value of restricted stock and restricted stock units is based on the closing market price of the Company's common stock on the date of grant.The Company recognizes compensation expense relating to restricted stock and restricted stock units ratably over the vesting period.Earnings per ShareBasic earnings per share excludes the dilutive effect of (i) common shares that could potentially be issued due to the exercise of stock options, and(ii) unvested restricted stock and restricted stock units and is computed by dividing net income by the weighted-average number of common sharesoutstanding for the period. Diluted earnings per share includes the effect of shares and potential shares issued under the stock incentive plans.Pension and Other Postretirement BenefitsThe Company sponsors two defined benefit pension plans and two other postretirement benefit plans. Several statistical and other factors, whichattempt to anticipate future events, are used in calculating the expense and liability related to the plans. Key factors include assumptions about the expectedrates of return on plan assets, discount rates, and health care cost trend rates, as determined by us, within certain guidelines. The Company considers marketconditions, including changes in investment returns and interest rates, in making these assumptions.51Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20132. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)We determine the expected long-term rate of return on plan assets based on aggregating the expected rates of return for each component of the plan's assetmix. We use historic plan asset returns combined with current market conditions to estimate the rate of return. The expected rate of return on plan assets is along-term assumption and generally does not change annually. The discount rate reflects the market rate for high-quality fixed income debt instruments as ofour annual measurement date and is subject to change each year.Unrecognized actuarial gains and losses are recognized over the expected remaining service life of the employee group. Unrecognized actuarial gains andlosses arise from several factors, including experience and assumption changes with respect to the obligations and from the difference between expected returnsand actual returns on plan assets. These unrecognized gains and losses are systematically recognized as a change in future net periodic pension expense inaccordance with the appropriate accounting guidance relating to defined benefit pension and other postretirement plans.Key assumptions we use in determining the amount of the obligation and expense recorded for postretirement benefits other than pensions ("OPEB"),under the appropriate accounting guidance, include the assumed discount rate and the assumed rate of increases in future health care costs. In estimating thehealth care cost trend rate, we consider actual health care cost experience, future benefit structures, industry trends and advice from our actuaries. TheCompany assumes that the relative increase in health care costs will generally trend downward over the next several years, reflecting assumed increases inefficiency and cost-containment initiatives in the health care system.In accordance with the appropriate accounting guidance, we recognize in our consolidated balance sheet the funded status (i.e., the difference between thefair value of plan assets and the projected benefit obligation) of our defined benefit pension and postretirement benefit plans. To record the unfunded status ofour plans, we recorded an additional liability and an adjustment to accumulated other comprehensive income, net of tax.The actuarial assumptions we use in determining our pension and OPEB retirement benefits may differ materially from actual results due to changingmarket and economic conditions, higher or lower withdrawal rates, or longer or shorter life spans of participants. While we believe that the assumptions usedare appropriate, differences in actual experience or changes in assumptions may materially affect our financial position or results of operations.Use of EstimatesThe preparation of the consolidated financial statements in conformity with United States generally accepted accounting principles requires managementto make estimates and assumptions that affect the reported amounts in the consolidated financial statements and accompanying notes. Actual results maydiffer from such estimates.New Accounting PronouncementsIn February 2013, the Financial Accounting Standards Board (FASB) issued ASU 2013-02, “Reporting of Amounts Reclassified out of AccumulatedOther Comprehensive Income.” This ASU amended ASC 220 to require companies to report, in one place, information about reclassifications out ofAccumulated Other Comprehensive Income (AOCI). The ASU allows companies to present this information on the face of the financial statements, if certainrequirements are met. Otherwise, the information must be presented in the notes. If a company is unable to identify the line item of net income affected by anysignificant amount reclassified out of AOCI during a reporting period (including when all reclassifications for the period are not to net income in their entirety),the information must be reported in the notes. The ASU requires information about the effect (i.e., amount) of significant reclassification items on the lineitems of net income by component of Other Comprehensive Income (OCI). For items of AOCI that are not reclassified to net income in their entirety (e.g.,amounts that are capitalized in inventory), companies must cross-reference the note where additional details about the effects of the reclassification aredisclosed. In addition, the ASU requires detailed reporting about changes in AOCI balances. It requires companies to present details of current-period changesin AOCI (i.e., reclassifications and other amounts of current-period OCI) for each component of OCI on the face of the financial statements or in the notes. TheCompany adopted ASU 2013-02 as of January 1, 2013, as required. The adoption of ASU 2013-02 did not have a material impact on the Company’sconsolidated financial statements.52Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20133. ACQUISITIONSOn March 1, 2012, the Company acquired Richard Schultz Design Inc., a designer and manufacturer of outdoor furniture for the residential,hospitality and contract office furniture markets. The closing cash purchase price was approximately $6.0 million. The Company acquired intangible assets,in connection with the acquisition, including the trademark ($2.8 million), customer relationships ($0.2 million), and non-competition agreements ($0.2million). Goodwill relating to the acquisition was recorded at $3.2 million. Goodwill and the trademark will be tested for impairment at least annually andwhenever events or circumstances occur indicating that a possible impairment may have been incurred. Goodwill for tax purposes will be amortized over15 years. The remaining intangibles acquired (customer relationships and non-competition agreements) were assigned finite useful lives and amortization willbe recorded over the economic life of the intangibles.On December 30, 2011, the Company acquired Filzfelt. Goodwill relating to the acquisition was recorded at $1.3 million and will be tested forimpairment at least annually and whenever events or circumstances occur indicating that a possible impairment may have been incurred.The results of these acquisitions have been included in the Company's results of operations as of the respective acquisition dates. These acquisitionsstrengthen the Company's portfolio of products that can be offered.4. RESTRICTED CASHIncluded in the Company's consolidated balance sheet in cash and cash equivalents is restricted cash of $0.4 million and $0.3 million at December 31,2013 and 2012, respectively. This restricted cash represents a bond held in the United Kingdom in order to defer the payment of duties on imports into UnitedKingdom.5. CUSTOMER RECEIVABLES, NETCustomer receivables are presented net of an allowance for doubtful accounts of $5.7 million and $5.5 million at December 31, 2013 and 2012,respectively. Management performs ongoing credit evaluations of its clients and generally does not require collateral. As of December 31, 2013 and 2012, theU.S. government and agencies thereof, represented approximately 8.7% and 11.3%, respectively, of gross customer receivables.6. INVENTORIES Information regarding the Company's inventories is as follows (in thousands): December 31, 2013 December 31, 2012(in thousands)Raw materials$49,479 $50,159Work-in-process6,598 7,626Finished goods40,372 40,410$96,449 $98,195 Inventory reserves for obsolescence and other estimated losses were $7.2 million and $6.9 million at December 31, 2013 and 2012, respectively, and havebeen included in the amounts above.53Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20137. PROPERTY, PLANT, AND EQUIPMENT, NETInformation regarding the Company's property, plant and equipment is as follows (in thousands): December 31,2013 December 31,2012 (in thousands)Land and buildings$117,653 $108,841Machinery and equipment255,390 257,665Construction in progress18,683 11,886Property, plant and equipment391,726 378,392Accumulated depreciation(253,833) (253,554)Property, plant and equipment, net$137,893 $124,838Included in construction in progress are computer software costs of $10.2 million and $4.7 million as of December 31, 2013 and 2012, respectively.During 2013, the Company capitalized interest of approximately $0.2 million. No interest was capitalized in 2012 or 2011.8. GOODWILL AND OTHER INTANGIBLE ASSETS, NETInformation regarding the Company's other intangible assets are as follows (in thousands): December 31, 2013 December 31, 2012 GrossAmount AccumulatedAmortization NetAmount GrossAmount AccumulatedAmortization NetAmountIndefinite-lived intangibleassets: Tradenames$207,821 $— $207,821 $216,721 $— $216,721Finite-lived intangible assets: Various15,593 (8,719) 6,874 13,515 (7,738) 5,777Total$223,414 $(8,719) $214,695 $230,236 $(7,738) $222,498The Company completed the annual impairment testing for the tradenames (indefinite-lived intangible assets) as of October 1, 2013. The Companyestimated the fair value of the tradenames using a relief from royalty method under the income approach. The key assumptions for this method are revenueprojections, royalty rates based on a consideration of market rates, and a discount rate (based on the weighted-average cost of capital). Based on the results ofthe annual impairment test, the Company determined that the Edelman Leather tradename was impaired as the estimated fair value of the Edelman Leathertradename was less than its respective carrying amount. The decline in the fair value of the Edelman Leather tradename was the result of a variety of factorsincluding a 100-basis-point increase in the assumed discount rate compared to the discount rate assumed in the prior year as well as weaker than expectedperformance in the current year and a corresponding reduction of expected future revenue growth rates. As a result, the carrying amount of the EdelmanLeather tradename was reduced from $26.1 million to its estimated fair value of $17.2 million, resulting in a non-cash pre-tax impairment charge of $8.9million during the fourth quarter of 2013. The impairment charge was separately disclosed in the consolidated statements of operations. These fair valuemeasurements fell within Level 3 of the fair value hierarchy as described in Note 22. A significant decline in expected growth rates or a change in the discountrate may result in future impairment charges. Edelman Leather is included within the Company’s Coverings Segment.In 2013, the Company capitalized $1.7 million of website design costs into finite-lived intangible assets. These costs will be amortized over five years.During 2013, $0.2 million was amortized into expense related to the website costs. The remaining unamortized website design costs at December 31, 2013 were$1.5 million.54Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 20138. GOODWILL AND OTHER INTANGIBLE ASSETS, NET (continued)The Company's amortization expense related to finite-lived intangible assets was $1.0 million, $1.0 million, and $1.3 million for the years endedDecember 31, 2013, 2012, and 2011, respectively. The expected amortization expense based on the finite-lived intangible assets as of December 31, 2013 is asfollows (in thousands): EstimatedAmortization2014$1,11820151,09220161,04020171,0042018737The changes in the carrying amount of goodwill by reportable segment are as follows (in thousands): OfficeSegment StudioSegment CoveringsSegment TotalBalance, December 31, 2012$38,171 $5,202 $36,959 $80,332Finalization of purchase accounting during the measurement period— 212 — 212Foreign currency translation adjustment(593) — — (593)Balance, December 31, 2013$37,578 $5,414 $36,959 $79,9519. OTHER CURRENT LIABILITIESInformation regarding the Company's other current liabilities are as follows (in thousands): December 31,2013 December 31,2012 (in thousands)Accrued employee compensation$31,395 $33,974Accrued pension costs12,260 20,645Customer deposits5,200 5,899Warranty8,214 7,852Other19,607 17,648Other current liabilities$76,676 $86,01810. INDEBTEDNESSThe Company's long-term debt is summarized as follows (in thousands): December 31,2013 December 31,2012Revolving credit facility$173,000 $193,00055Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201310. INDEBTEDNESS (continued)Revolving Credit FacilitiesOn February 3, 2012, the Company amended and restated its credit facility, dated June 29, 2007, with a new $450.0 million credit facility maturing onFebruary 3, 2017. The Company may use the line of credit for general corporate purposes, including strategic acquisitions, stock buy-backs and cashdividends. Under the Company's credit agreement dated February 3, 2012, the Company can increase its credit facility by up to $200.0 million subject tocertain limitations and satisfaction of certain conditions, including compliance with certain financial covenants.Loans made pursuant to the credit facility may be borrowed, repaid and re-borrowed from time to time until February 3, 2017, subject to satisfaction ofcertain conditions on the date of any such borrowing. Obligations under the credit facility are secured by a first priority security interest in (i) the capital stockof each present and future subsidiary (with limitations on foreign subsidiaries) and (ii) all present and future property and assets of the Company (withvarious limitations and exceptions). Borrowings under the credit facility bear interest, at the Company's election, at (i) the Eurocurrency Rate (as defined in thecredit agreement), plus additional percentage points based on the Company's leverage ratio or (ii) the Base Rate (a rate based on the higher of (a) the prime rateannounced from time-to-time by Bank of America, N.A., (b) the Federal Reserve System's federal funds rate, plus .50% or (c) the Eurocurrency Rate plus1.00%; Base Rate is defined in detail in the credit agreement), plus additional percentage points based on the Company's leverage ratio. The interest rates were1.92% and 1.96% as of December 31, 2013 and 2012, respectively.The credit agreement contains a letter of credit sub-facility that allows for the issuance of letters of credit and swing-line loans. Subject to the ability toincrease the credit facility by up to $200.0 million as mentioned above, the sum of the outstanding revolver balance plus any outstanding letters of credit andswing-line loans cannot exceed $450.0 million. The amount available for borrowing under the revolving credit facility is reduced by the total outstanding lettersof credit and swing-line loans. The Company had letters of credit outstanding totaling $5.8 million and $6.3 million at December 31, 2013 and 2012,respectively.The Company is required to pay an annual commitment fee equal to a rate per annum calculated as the product of the applicable rate based upon theCompany's leverage ratio as set forth in the credit agreement, times the unused portion of the revolving credit facility. In addition, the Company is required topay an annual letter of credit fee equal to the applicable rate as set forth in the credit agreement times the daily maximum amount available to be drawn undersuch letter of credit.In addition, the credit agreement also contains various affirmative and negative covenants that among other things, limit, subject to certain exceptions,the incurrence of additional indebtedness in excess of a specified amount in any fiscal year. The Company was in compliance with the credit agreementcovenants at December 31, 2013.Deferred Financing FeesIn connection with the refinancing of the Company's previous credit facility during 2012, the Company wrote off $0.5 million of unamortized deferredfinancing fees associated with the previous credit facility and incurred $2.9 million in new financing fees that will be amortized as a component of interestexpense over the life of the new facility through February 2017. Deferred financing fees, net of accumulated amortization, totaled $2.0 million and $2.6million as of December 31 2013 and 2012, respectively. Amortization expense related to the deferred financing fees, included in interest expense, was $0.6million for the years ended December 31, 2013, 2012, and 2011.OthersThe Company also has several revolving credit agreements with various European financial institutions. These credit agreements provide creditprimarily for overdraft and working capital purposes. As of December 31, 2013, total credit available under such agreements was approximately $12.0million. There is currently no expiration date on these agreements. The interest rates on borrowings are variable and are based on the monetary market rate thatis linked to each country's prime rate. The Company had no outstanding borrowings under the European credit facilities as of December 31, 2013 and 2012.56Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201310. INDEBTEDNESS (continued)Interest PaidDuring 2013, 2012, and 2011, the Company made interest payments, including any amounts related to the Company's interest rate swap agreements,totaling $5.4 million, $5.4 million, and $9.8 million, respectively.11. STOCKHOLDERS' EQUITYPreferred StockThe Company's Certificate of Incorporation authorizes the issuance of 10,000,000 shares of preferred stock with a par value of $1.00 per share. Subjectto applicable laws, the Board of Directors is authorized to provide for the issuance of preferred shares in one or more series, for such consideration and withdesignations, powers, preferences and relative, participating, optional or other special rights and the qualifications, limitations or restrictions thereof, as shallbe determined by the Board of Directors. There was no Preferred Stock outstanding as of December 31, 2013 and 2012.Other Comprehensive Income (Loss)The components of accumulated other comprehensive income (loss) are as follows (in thousands): BeginningBalance Before-TaxAmount Tax Benefit(Expense) Net-of-TaxAmount EndingBalanceDecember 31, 2011 Pension and other postretirement liabilityadjustment$(22,161) $(18,678) $7,239 $(11,439) $(33,600)Foreign currency translation adjustment21,622 (2,525) — (2,525) 19,097Change in the fair value of interest rateswap contracts(2,622) 4,196 (1,574) 2,622 —Accumulated other comprehensive income(loss)$(3,161) $(17,007) $5,665 $(11,342) $(14,503)December 31, 2012 Pension and other postretirement liabilityadjustment$(33,600) $(20,165) $7,807 $(12,358) $(45,958)Foreign currency translation adjustment19,097 1,981 — 1,981 21,078Accumulated other comprehensive income(loss)$(14,503) $(18,184) $7,807 $(10,377) $(24,880)December 31, 2013 Pension and other postretirement liabilityadjustment$(45,958) $59,743 $(23,014) $36,729 $(9,229)Foreign currency translation adjustment21,078 (5,947) — (5,947) 15,131Accumulated other comprehensive income(loss)$(24,880) $53,796 $(23,014) $30,782 $5,902The following reclassifications were made from accumulated other comprehensive income (loss) to the statement of operations for the year endedDecember 31, 2013 (in thousands):57Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201311. STOCKHOLDERS' EQUITY (continued) Amount reclassified from accumulated othercomprehensive income (loss) Affected line item in the condensedconsolidated statement of operations andcomprehensive incomeAmortization of pension and otherpost-retirement liability adjustments Prior Service Costs$3,364 (1)Actuarial Losses(9,390) (1)Total Before Tax(6,026) Tax Benefit(2,410) Net of Tax$(3,616) (1) These accumulated other comprehensive income (loss) components are included in the computation of net periodic pension costs. See Note 17 foradditional information.12. EARNINGS PER SHAREBasic earnings per share excludes the dilutive effect of (i) common shares that could potentially be issued due to the exercise of stock options, and(ii) unvested restricted stock and restricted stock units and is computed by dividing net income by the weighted-average number of common sharesoutstanding for the period. Diluted earnings per share includes the effect of shares and potential shares and units issued under the stock incentive plans. Thefollowing table sets forth the reconciliation from basic to dilutive average common shares: December 31, 2013 2012 2011 (in thousands)Weighted-average shares of common stock outstanding—basic46,917 46,635 46,250Potentially dilutive shares resulting from stock plans742 424 586Weighted-average common shares—diluted47,659 47,059 46,836Antidilutive equity awards not included in weighted-average common shares—diluted164 596 16413. DERIVATIVE FINANCIAL INSTRUMENTS Interest Rate SwapsThe Company occasionally uses derivative financial instruments to reduce its exposure to adverse fluctuations in interest rates.On May 21, 2008, the Company entered into four interest rate swap agreements for purposes of managing its risk in interest rate fluctuations. Theseagreements each hedged a notional amount of $150.0 million of the Company's borrowings under the revolving credit facility. Two of the agreements wereeffective June 9, 2009 and expired on June 9, 2010. On these two agreements, the Company paid a fixed rate of 3.51% and received a variable rate of interestequal to three-month London Interbank Offered Rate (LIBOR), as determined on the last day of each quarterly settlement period. The other two agreements wereeffective on June 9, 2010 and expired on June 9, 2011. The Company paid a fixed rate of 4.10% on these two agreements and received a variable rate of interestequal to three-month LIBOR as determined on the last day of each quarterly settlement period.58Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201313. DERIVATIVE FINANCIAL INSTRUMENTS (continued)The Company elected to apply hedge accounting to these swap agreements. Changes in the fair value of the effective portion of the interest rate swapagreements was recorded as a component of accumulated other comprehensive income (loss). The net amount received or paid upon quarterly settlements wasrecorded as an adjustment to interest expense, with a corresponding adjustment in accumulated other comprehensive income (loss).The Company had no outstanding interest rate swap contracts as of December 31, 2013 and 2012.The effects of derivatives in cash flow hedging relationships for the years ended December 31, 2013, 2012, and 2011 were as follows (in thousands):Derivatives in Cash FlowHedge RelationshipBefore-Tax LossRecognized inOCI on Derivatives(Effective Portion) Locations of LossReclassified fromAOCI into Income(Effective Portion) Before-Tax LossReclassified fromAOCI into Income(Effective Portion) Locations of LossRecognized in Incomeon Derivatives(Ineffective Portion) Before-Tax LossRecognized in Incomeon Derivatives(Ineffective Portion)December 31, 2013 Interest rate swapcontracts$— $— $—Total$— Interest Expense $— Other (income) expense, net $—December 31, 2012 Interest rate swapcontracts$— $— $—Total$— Interest Expense $— Other (income) expense, net $—December 31, 2011 Interest rate swapcontracts$41 $4,237 $—Total$41 Interest Expense $4,237 Other (income) expense, net $—The Company will continue to review its exposure to interest rate fluctuations and evaluate whether it should manage such exposure through derivativetransactions.Foreign Currency Contracts From time to time, the Company enters into foreign currency forward exchange contracts and foreign currency option contracts to manage its exposure toforeign exchange rates associated with short-term operating receivables of a Canadian subsidiary that are payable by the U.S. operations. The terms of thesecontracts are generally less than a year. Changes in the fair value of such contracts are reported in earnings as a component of “Other (income) expense, net.” The Company entered into two foreign currency option contracts during the year ended December 31, 2013. Both contracts expired unexercised during2013. The Company did not enter into any foreign currency contracts during the year ended December 31, 2012. There were no outstanding derivativecontracts as of December 31, 2013, 2012, or 2011.During 2011, the Company entered into multiple foreign currency contracts. The effect of derivatives not designated as hedging instruments for the yearended December 31, 2011 was as follows (in thousands):Derivatives Not Designated asHedging InstrumentsLocations of (Gain) Loss Recognizedin Income or Derivative 2011Foreign currency contractsOther (income) expense, net $(1.153)Total $(1.153)59Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201314. CONTINGENT LIABILITIES AND COMMITMENTS Litigation The Company is currently involved in matters of litigation, including environmental contingencies, arising in the ordinary course of business. TheCompany accrues for such matters when expenditures are probable and reasonably estimable. Based upon information presently known, management is ofthe opinion that such litigation, either individually or in the aggregate, will not have a material adverse effect on the Company’s financial position, results ofoperations, or cash flows. Collective Bargaining At December 31, 2013, the Company employed a total of 3,167 people. Approximately 12.4% of the employees are represented by unions. The GrandRapids, Michigan plant is the only unionized plant within the U.S. and has an agreement with the Carpenters Union, Local 1615, of the United Brotherhoodof Carpenters and Joiners of America, Affiliate of the Carpenters Industrial Council, covering approximately 191 hourly employees. The Collective BargainingAgreement expires April 30, 2015. Approximately 202 workers in Italy are also represented by unions. The union contracts under which these Italian workersare represented expire in 2015 and 2016.Warranty The Company offers a warranty for all of its products. The specific terms and conditions of those warranties vary depending upon the product. TheCompany estimates the costs that may be incurred under its warranties and records a liability in the amount of such costs at the time product revenue isrecognized. Factors that affect the Company’s liability include historical product-failure experience and estimated repair costs for identified matters for eachspecific product category. The Company periodically assesses the adequacy of its recorded warranty liabilities and adjusts the amounts as necessary. Changes in the warranty reserve are as follows (in thousands): 201320122011Balance, as of December 31, 2012$7,852$8,146$8,090Provision for warranty claims7,0926,4887,007Warranty claims paid(6,716)(6,887)(6,950)Increase due to acquisition—106—Foreign currency translation adjustment(14)(1)(1)Balance, as of December 31, 2013$8,214$7,852$8,14615. INCOME TAXESIncome before income tax expense consists of the following: 2013 2012 2011 (in thousands)U.S. operations$31,975 $59,478 $67,379Foreign operations6,574 18,858 21,447Total$38,549 $78,336 $88,82660Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201315. INCOME TAXES (continued)Income tax expense is comprised of the following: 2013 2012 2011 (in thousands)Current: Federal$6,360 $16,766 $16,794State1,892 3,240 3,561Foreign3,619 3,936 7,900Total current:11,871 23,942 28,255Deferred Federal4,135 2,934 4,087State607 608 695Foreign(1,210) 851 (2,222)Total deferred3,532 4,393 2,560Income tax expense$15,403 $28,335 $30,815The following table sets forth the tax effects of temporary differences that give rise to the deferred tax assets and liabilities: December 31,2013 December 31,2012 (in thousands)Deferred tax assets Accounts receivable, principally due to allowance for doubtful accounts$2,127 $1,986Inventories3,649 3,340Net operating loss carryforwards8,817 8,433Accrued pension3,136 31,544Stock-based compensation7,347 4,966Compensation-related accruals3,364 3,209Warranty2,880 2,781Obligation for postretirement benefits other than pension3,770 4,187Accrued liabilities and other items8,721 4,755Gross deferred tax assets43,811 65,201Valuation allowance(8,991) (7,798)Net deferred tax assets34,820 57,403Deferred tax liabilities: Intangibles82,837 84,518Plant and equipment16,245 11,206Gross deferred tax liabilities99,082 95,724Net deferred tax liabilities$(64,262) $(38,321)Income taxes paid, net of refunds received, by the Company during 2013, 2012, and 2011, totaled $18.3 million, $26.7 million, and $13.5 million,respectively.61Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201315. INCOME TAXES (continued)As of December 31, 2013, the Company had net operating loss carryforwards totaling approximately $32.8 million in the United Kingdom, Germany,and Italy. The net operating loss carryforwards may be carried forward for a period of 5 years in Italy and indefinitely in the United Kingdom and Germany.The Company provides a valuation allowance against certain net foreign deferred tax assets (principally the net operating loss carryforwards) due to theuncertainty that they can be realized.The following table sets forth a reconciliation of the statutory federal income tax rate to the effective income tax rate: 2013 2012 2011Federal statutory tax rate35.0 % 35.0 % 35.0 %Increase (decrease) in the tax rate resulting from: State taxes, net of federal effect3.7 % 3.2 % 3.0 %Effect of tax rates of other countries0.2 % (0.5)% (2.2)%Section 199 deduction(1.7)% (1.5)% (1.7)%Change in Contingency Reserve— % (1.9)% — % Limitation on Deduction of Officer’s Compensation4.2 % 1.0 % 1.9 %Other(1.4)% 0.9 % (1.3)%Effective tax rate40.0 % 36.2 % 34.7 %The Company has not made provisions for U.S. federal and state income taxes as of December 31, 2013 on approximately $120.1 million of foreignearnings that are expected to be reinvested indefinitely. Upon distribution of those earnings in the form of dividends or otherwise, the Company would besubject to U.S. federal and state income taxes (subject to an adjustment for foreign tax credits) and withholding taxes payable to the various foreign countries.As of December 31, 2013 and 2012 , the Company had unrecognized tax benefits of approximately $0.8 million and $1.2 million, respectively. Theentire amount of the unrecognized tax benefits would reduce the effective tax rate if recognized.The following table summarizes the activity related to our unrecognized tax benefits during 2013, 2012, and 2011: 2013 2012 2011 (in thousands)Balance, beginning of the year$1,152 $2,044 $1,953Additions for tax position related to the current year125 125 189Additions for tax position related to the prior year7 191 —Decreases for tax position related to the prior year(316) (1,102) —Prior year reductions Lapse of statute of limitations(131) (106) (137)Change in exchange rate— — 39Balance, end of the year$837 $1,152 $2,044During the year ended December 31, 2013, the Company reduced the accrual for interest and penalties by a nominal amount. As a result of the decreasein unrecognized tax benefits during the year ended December 31, 2012, the Company reduced the accrual for interest and penalties by $0.6 million, net ofdeferred taxes. During 2011, the Company recognized approximately $0.1 million of interest and penalties, net of deferred taxes. The Company has accruedapproximately $0.1 million for the payment of interest and penalties at December 31, 2013 and 2012.62Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 2013As of December 31, 2013, the Company is subject to U.S. Federal Income Tax examination for the tax years 2010 through 2013, and to non-U.S.income tax examination for the tax years 2005 to 2013. In addition, the Company is subject to state and local income tax examinations for the tax years 2004through 2013.There are no tax positions included in unrecognized tax benefits at December 31, 2013 for which it is reasonably possible that the total amounts couldsignificantly change during the next twelve months.16. LEASESThe Company has commitments under operating leases for certain machinery and equipment as well manufacturing, warehousing, showroom and otherfacilities used in its operations. Some of the leases contain renewal provisions and generally require the Company to pay certain operating expenses, includingutilities, insurance and taxes, which are subject to escalation. At times the Company enters into lease agreements which contain a provision for cashabatements related to certain leasehold improvements. These abatements are recognized on a straight-line basis as a reduction to rent expense over the lease term.The unamortized portions as of December 31, 2013 and 2012 were $8.1 million and $4.8 million, respectively. Total rent expense for 2013, 2012, and 2011was $18.8 million, $15.9 million, and $16.0 million, respectively. Future minimum rental payments required, excluding maintenance and othermiscellaneous charges, under those operating leases are as follows (in thousands): Future MinimumRental Payments2014$14,266201515,711201614,026201712,341201811,066Subsequent years35,906 Total minimum lease payments$103,316 17. PENSION AND OTHER POSTRETIREMENT BENEFITSThe Company has two domestic defined benefit pension plans and two plans providing for other postretirement benefits, including medical and lifeinsurance coverage. One of the pension plans and one of the other postretirement benefit plans cover eligible U.S. nonunion employees while the other pensionplan and other postretirement benefits plan cover eligible U.S. union employees. The Company uses a December 31 measurement date for both of these plans.Both the pension plans and the other postretirement benefit plans were modified during the year ended December 31, 2011. Participants who had 70 orgreater points (age plus completed years of service) could elect to stay in the pension and accrue additional benefits or receive the Company's 401K matchwhich was reinstated as of January 1, 2012. Those with less than 70 points were removed from the pension plan and will not accrue any additional benefitsafter December 31, 2011. However, these individuals will receive the Company's 401K matching contributions. The Company's other postretirement benefitplans are in the process of being eliminated. As a result of these modifications to the postretirement benefit plans, the Company recorded a $5.4 millioncurtailment benefit during the year ended December 31, 2011.63Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201317. PENSION AND OTHER POSTRETIREMENT BENEFITS (continued)The year-end status of these plans was as follows (in thousands): Pension Benefits Other Benefits 2013 2012 2013 2012Change in projected benefit obligation: Projected benefit obligation at December 31$278,416 $232,442 $11,146 $11,885Service cost8,009 7,209 37 50Interest cost12,066 11,819 325 457Participant contributions— 15 275 —Actuarial (gain) loss(31,585) 31,551 (583) (292)Benefits paid(5,192) (4,620) (1,137) 433Liability gain due to curtailment— — (1,387)Projected benefit obligation at December 31$261,714 $278,416 $10,063 $11,146Accumulated benefit obligation at December 31$256,002 $271,116 $— $—Change in plan assets: Fair value of plan assets at December 31$193,389 $159,231 $— $—Actual return on plan assets35,460 21,888 — —Employer contributions20,645 16,875 862 954Participant contributions— 15 275 433Benefits paid(5,192) (4,620) (1,137) (1,387)Fair value of plan assets at December 31$244,302 $193,389 $— $—Funded status$(17,412) $(85,027) $(10,063) $(11,146)Assumptions used in computing the benefit obligation as of December 31, 2013 and 2012 were as follows: Pension Benefits Other Benefits 2013 2012 2013 2012Discount rate5.10 - 5.18% 4.30 - 4.40% 2.97 - 5.05% 2.25 - 4.25%Expected return on plan assets7.10% 7.10% N/A N/ARate of compensation increase2.50% 2.50% N/A N/A64Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201317. PENSION AND OTHER POSTRETIREMENT BENEFITS (continued)The following table presents the fair value of the Company's pension plan investments as of December 31, 2013 and 2012 (in thousands). Level 1 Level 2 Level 3 TotalEquity Securities U.S. equity securities$128,766 — — $128,766Non-U.S. equity securities25,461 — — 25,461Debt Securities Fixed income funds and cash investment funds90,075 — — 90,075December 31, 2013$244,302 — — $244,302Equity Securities U.S. equity securities$99,840 — — $99,840Non-U.S. equity securities18,565 — — 18,565Debt Securities Fixed income funds and cash investment funds74,984 — — 74,984December 31, 2012$193,389 — — $193,389See Note 22 of the consolidated financial statements for the description of the levels of the fair value hierarchy. Pension Benefits Other Benefits 2013 2012 2013 2012 (in thousands)Amounts recognized in the consolidated balance sheets consist of: Current liabilities$(12,260) $(20,645) $(1,155) $(1,141)Noncurrent liabilities(5,152) (64,382) (8,908) (10,005)Net amount recognized$(17,412) $(85,027) $(10,063) $(11,146)Amounts recognized in accumulated other comprehensive incomebefore taxes: Net actuarial loss$18,239 $79,996 $1,913 $3,263Prior service cost (credit)11 25 (5,040) (8,418)Net amount recognized$18,250 $80,021 $(3,127) $(5,155)The following table sets forth other changes in the benefit obligation recognized in other comprehensive income for the Company's pension and otherpostretirement benefits plans (in thousands): Pension Benefits Other Benefits 2013 2012 2013 2012Net actuarial (gain) loss$(53,134) $22,187 $(583) $(292)Amortization of: Prior service (credit) cost(14) (14) 3,378 3,375Actuarial (gain)(8,623) (4,108) (767) (983)Total recognized in OCI$(61,771) $18,065 $2,028 $2,10065Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201317. PENSION AND OTHER POSTRETIREMENT BENEFITS (continued)The estimated net actuarial gain, and prior service credit, for the defined benefit pension plans included in accumulated other comprehensive income andexpected to be recognized in net periodic pension cost during the fiscal year ended December 31, 2014 are $2,007,000 and $11,000, respectively.The following table sets forth the components of the net periodic benefit cost for the Company's pension and other postretirement benefit plans (inthousands): Pension Benefits Other Benefits 2013 2012 2011 2013 2012 2011Service cost$8,009 $7,209 $10,634 $37 $50 $476Interest cost12,066 11,819 11,211 325 457 1,114Expected return on plan assets(13,912) (12,523) (13,008) — — —Amortization of prior service (cost)credit14 14 32 (3,378) (3,375) (1,754)Recognized actuarial loss8,623 4,108 1,996 767 983 882Curtailment (benefit) expense— — 69 — — (5,514)Net periodic benefit cost$14,800 $10,627 $10,934 $(2,249) $(1,885) $(4,796)For the year ended December 31, 2013, $9.0 million of pension expense was recorded in cost of sales and $5.8 million was recorded in selling general, andadministrative expenses.Assumptions used to determine net periodic benefit cost for the years ended December 31, 2013, 2012, and 2011 were as follows: Pension Benefits Other Benefits 2013 2012 2011 2013 2012 2011Discount rate4.30 - 4.40% 5.10 - 5.15% 4.95-5.75% 2.25 - 4.25% 3.40 - 5.05% 3.50 - 4.65%Expected return on plan assets7.10% 7.10% 8.20% N/A N/A N/ARate of compensation increase2.50% 2.50% 2.50% N/A N/A N/AThe expected long-term rate of return on assets is based on management's expectations of long-term average rates of return to be earned on the investmentportfolio. In establishing this assumption, management considers historical and expected returns for the asset classes in which the plan assets are invested.For purposes of measuring the benefit obligation associated with the Company's other postretirement benefit plans as of December 31, 2013, as well asthe assumed rate for 2014, a between 8.00% to 8.50% annual rate of increase in the per capita cost of covered health care benefits was assumed and a 7.25%annual rate of increase in the per capita cost of covered prescription drug benefits was assumed. The rates were then assumed to decrease to an ultimate rate of5% for 2022 and thereafter. For purposes of measuring the net periodic benefit cost for 2013 associated with the Company's other postretirement benefitsplans, an 8.00% annual rate of increase in the per capita cost of covered medical benefits was assumed (both medical and prescription drug). The rate wasthen assumed to decrease to an ultimate rate of 5% for 2019 for both the medical plan and prescription drug plan and thereafter. Increasing the assumed healthcare cost trend rate by 1.0% would increase the benefit obligation as of December 31, 2013 by $295,000 and increase the aggregate of the service and interestcost components of net periodic benefit cost for 2013 by $13,000. Decreasing the assumed health care cost trend rate by 1.0% would decrease the benefitobligation as of December 31, 2013 by $280,000 and decrease the aggregate of the service and interest cost components of net periodic benefit cost for 2013 by$12,000.66Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201317. PENSION AND OTHER POSTRETIREMENT BENEFITS (continued)The Company's pension plans' weighted-average asset allocations as of December 31, 2013 and 2012, by asset category were as follows: Plan Assets atDecember 31, 2013 2012Asset Category: Temporary investment funds4% 3%Equity investment funds63 61Fixed income funds33 36Total100% 100%The Company's pension plans' investment policy includes an asset mix based on the Company's risk posture. The investment policy states a targetallocation of 60% equity funds and 40% fixed income funds. Inclusion of the fixed income funds is to provide growth through income and these funds shouldprimarily invest in fixed income instruments of the U.S. Treasury and government agencies and investment-grade corporate bonds. The equity fundinvestments can consist of a broadly diversified domestic equity fund, an actively managed domestic equity fund and an actively managed internationalequity fund. The purpose of these funds is to provide the opportunity for capital appreciation, income, and the ability to diversify investments outside theU.S. equity market. Mutual funds are used as the plans' investment vehicle since they have clearly stated investment objectives and guidelines, offer a highdegree of investment flexibility, offer competitive long-term results, and are cost effective for small asset balances.The Company expects to contribute $12.3 million to its pension plans and approximately $1.2 million to its other postretirement benefit plans in 2014.Estimated future benefit payments under the pension and other postretirement plans are as follows: Pension Benefits Other Benefits (in thousands)2014$6,925 $1,15420158,145 1,22220169,438 1,088201710,837 995201812,261 8552019 - 202384,388 3,513The Company also sponsors a 401(k) retirement savings plan for all U.S. employees. Under this plan, participants may defer a portion of theirearnings up to the annual contribution limits established by the Internal Revenue Service. For associates who do not participate in the Company's pensionplans, the plan allows for the Company to make a fixed matching contribution of 50.0% of participant contributions up to the first 6.0% of compensation forboth nonunion and union employees; however, matching contributions were suspended in 2011. The fixed match was reinstated beginning January 1, 2012.For participants who are union or nonunion employees and no longer participate in a Knoll pension plan, the plan also provides for a discretionary employercontribution based on the Company's profits, as determined by the Company's board of directors. In addition, the plan also provides for an additionalemployer contribution for individuals who are nearing retirement age and no longer participate in a Knoll pension plan. The plan also provides that theCompany may make discretionary contributions of common stock to participant accounts on behalf of all actively employed U.S. participants. Companycontributions generally vest ratably over a five-year period. A Knoll common stock fund consisting of 1,000,000 shares of common stock into whichparticipants may invest the compensation they elect to defer was established on December 14, 2004. Participant contributions into the Knoll common stockfund are generally limited to no more than 10% of their total account balance in the plan. Participant contributions in the Knoll common stock fund may betransferred into other investment alternatives or distributed in the form of shares of Knoll common stock if so invested at the time of distribution.67Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201317. PENSION AND OTHER POSTRETIREMENT BENEFITS (continued)The Company's total expense under the 401(k) plan for U.S. employees was $2.0 million for 2013 and $3.0 million for 2012. In 2011, the Companydid not match any 401(k) contributions.Employees of the Canadian, Belgium and United Kingdom operations participate in defined contribution pension plans sponsored by the Company.The Company's expense related to these plans for 2013, 2012, and 2011 was $1.2 million, $1.3 million, and $1.2 million, respectively.18. STOCK PLANSAs of December 31, 2013, the Company sponsors three stock incentive plans under which awards denominated or payable in shares, units or options topurchase shares of Knoll common stock may be granted to officers, certain other employees, directors and consultants of the Company. In May 2007, theCompany approved the 2007 Stock Incentive Plan which authorized the issuance of 2,000,000 shares of common stock. As of December 31, 2013, 18,857shares remained available for issuance under this plan. In May of 2010, the Company approved the 2010 Stock Incentive Plan which authorized the issuanceof 2,000,000 shares of common stock. As of December 31, 2013, 1,213,046 shares remained available for issuance under this plan. In May of 2013, theCompany approved the 2013 Stock Incentive Plan which authorized the issuance of 2,000,000 shares of common stock. As of December 31, 2013, 2,000,000shares remained available for issuance under this plan.A Committee of the Board of Directors, currently consisting of the Compensation Committee of the Company's Board of Directors has sole discretionconcerning administration of the plans, including selection of individuals to receive awards, types of awards, the terms and conditions of the awards and thetime at which awards will be granted.Restricted Stock and Restricted Stock UnitsIn 2011, the Company granted restricted stock awards to certain key employees and the Company's Board of Directors aggregating 762,004 shares ofcommon stock. These awards provide for the delivery of shares of common stock to award recipients upon the satisfaction of certain vesting requirements.748,000 of these awards cliff vest on third anniversary of the grant date. In certain conditions, vesting may be accelerated as defined in the restricted shareagreements. The remaining 14,004 shares granted in 2011 will vest in equal one-third amounts on each of the subsequent three anniversaries of the grant date.In certain conditions, vesting may be accelerated as defined in the restricted share agreements. The Company determined the fair value of the shares on the dateof grant and is recognizing compensation expense ratably over the vesting period.In 2012, the Company granted restricted stock awards to certain key employees and the Company's Board of Directors aggregating 315,030 shares ofcommon stock. These awards provide for the delivery of shares of common stock to award recipients upon the satisfaction of certain vesting requirements.292,500 of these awards cliff vest on the third anniversary of the grant date. 22,530 of these awards will vest in equal one-third amounts on each of thesubsequent three anniversaries of the grant date. In certain conditions vesting may be accelerated as defined in the restricted share agreements. In addition,during 2012, the Company granted 110,000 restricted stock units to certain key employees. These awards provide for the delivery of shares of common stockto award recipients upon the satisfaction of certain vesting requirements. 90,000 of these awards vest in equal one-sixth amounts on each of the subsequent sixanniversaries of the grant date. 20,000 of these awards cliff vest on the third anniversary of the grant date. In certain conditions, vesting may be accelerated asdefined in the restricted unit agreements. The Company determined the fair value of the awards on the date of grant and is recognizing compensation expenseratably over the vesting period.In 2013, the Company granted restricted stock awards to certain key employees and the Company's Board of Directors aggregating 441,629 shares ofcommon stock. The awards provide for the delivery of shares of common stock to award recipients upon the satisfaction of certain vesting requirements.309,573 of these awards cliff vest on the third anniversary of the grant date. 132,056 of these awards will vest in equal one-third amounts on each of thesubsequent three anniversaries of the grant date. The Company determined the fair value of the awards on the date of grant and is recognizing compensationexpense ratably over the vesting period.68Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201318. STOCK PLANS (continued)The following table summarizes the Company's restricted stock and restricted stock units activity during the year: RestrictedStock Weighted-AverageFair Value RestrictedStock Units Weighted-AverageFair ValueOutstanding at December 31, 20121,065,989 $17.77 110,000 $14.04Granted441,629 16.56 — —Forfeited(13,000) 18.10 — —Vested(264,130) 13.17 (15,000) 14.04Outstanding at December 31, 20131,230,488 $18.32 95,000 $14.04Stock OptionsThe Company recognizes compensation expense using the graded vesting attribution method which treats each option grant as multiple grants each withits own requisite service period.In 2012, the Company granted 20,000 stock options to certain key employees of the Company. These options vest ratably over a five-year period on theanniversary of the grant date. The contractual life of these options is 10 years. In addition, the options have accelerated vesting provisions upon a change ofcontrol of the Company. The grant-date fair value of these options granted was $6.26 based on the following assumptions used in the Black-Scholes optionpricing model:Expected volatility51%Expected dividend yield2.50%Expected term (in years)6Risk-free interest rate1.36%Exercise price$15.9869Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201318. STOCK PLANS (continued)The following table summarizes the Company's stock option activity for the preceding three years. Number ofOptions Weighted-AverageExercisePrice Weighted-AverageRemainingContractualLife (years) AggregateIntrinsic ValueOutstanding at December 31, 20102,505,101 $14.22 $7,742,565Exercised(878,658) 14.97 4,731,919Forfeited(86,250) 13.54 565,800Outstanding at December 31, 20111,540,193 $13.83 4.35 $3,631,381Granted20,000 15.98 —Exercised(93,839) 11.09 426,278Expired(37,070) 16.34 37,070Forfeited(65,000) 16.76 76,425Outstanding at December 31, 20121,364,284 $13.84 3.53 $3,686,098Exercised(330,895) 11.98 1,739,700Forfeited(10,000) 10.24 42,400Outstanding at December 31, 20131,023,389 $14.48 2.71 $4,625,520Exercisable at December 31, 20131,007,389 $14.45 2.62 $4,588,240The following table summarizes information regarding stock options outstanding and exercisable at December 31, 2013: Options Outstanding Options ExercisableRanges of Exercise PricesNumber ofOptions Weighted-AverageRemainingContractualLife (years) Weighted-AverageExercisePrice Number ofOptions Weighted-AverageExercisePrice$10.24 - $15.00673,889 2.73 $11.63 673,889 $11.63$15.01 - $18.77194,500 2.31 17.81 178,500 17.97$18.78 - $23.47155,000 3.11 22.68 155,000 22.68$10.24 - $23.471,023,389 2.71 $14.48 1,007,389 $14.45A summary of the status of the Company's non-vested options as of December 31, 2013, and changes during the year ended December 31, 2013, ispresented below. Number ofOptions Weighted-AverageGrant-DateFair ValueNonvested at December 31, 2012244,000 $4.43Vested(218,000) 4.31Forfeited(10,000) 4.32Nonvested at December 31, 201316,000 $6.2670Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201318. STOCK PLANS (continued)The total fair value of options vested during the years 2013, 2012, and 2011 was $0.9 million, $1.0 million, and $1.4 million, respectively.Compensation costs related to stock-based compensation for the years ended December 31, 2013, 2012, and 2011 totaled $10.5 million pre-tax ($6.3million after-tax), $10.4 million pretax ($6.6 million after-tax), and $9.7 million pretax ($5.9 million after-tax), respectively, and are included within selling,general, and administrative expenses.At December 31, 2013 and 2012, the total compensation cost related to nonvested awards not yet recognized equaled $8.8 million and $13.0 million,respectively, including $0.1 million and $0.3 million for stock options, respectively, and $8.7 million and $12.7 million for restricted stock awards andrestricted stock units, respectively. The weighted-average remaining period over which the cost is to be recognized is 1.7 years.Other Stock-Based Compensation PlansOn December 31, 2011, the Company terminated its Employee Stock Purchase Plan (ESPP) whereby employees of the Company were able to purchaseshares of Knoll common stock at a discounted rate. The discount rate was 5% off the average of the high and low sale price per share on the last trading dayof the purchase period. Employees were able to contribute 1-10% of their eligible gross pay up to a $25,000 annual stock value limit. In 2011, employeespurchased 2,567 shares in accordance with the terms of the ESPP.19. SEGMENT AND GEOGRAPHIC REGION INFORMATIONAccounting Standards Codification 280, Segment Reporting, defines that a segment for reporting purposes is based on the financial performancemeasures that are regularly reviewed by the "Chief Operating Decision Maker" to assess segment performance and to make decisions about a public entity'sallocation of resources. Based on this guidance, the Company reports its segment results based on the following reportable segments: (i) Office; (ii) Studio;and (iii) Coverings. The Office segment serves corporate, government, healthcare, retail and other customers in the United States and Canada providing aportfolio of office furnishing solutions including systems, seating, storage, and KnollExtra ergonomic accessories, and other products. The Studio segmentincludes KnollStudio®, Knoll Europe which sells primarily KnollStudio® products, and Richard Schultz® Design. The KnollStudio® portfolio includes arange of lounge seating; side, café and dining chairs; barstools; and conference, dining and occasional tables. Richard Schultz® Design provides high-qualityoutdoor furniture. The Coverings segment includes, KnollTextiles®, Spinneybeck®, Edelman®Leather and Filzfelt™. These businesses serve a wide range ofcustomers offering high-quality textiles, felt, and leather.71Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201319. SEGMENT AND GEOGRAPHIC REGION INFORMATION (continued)The following information below categorizes certain financial information into the above noted segments for the years ended December 31, 2013, 2012,and 2011 (in thousands) 2013 2012 2011SALES Office$599,131 $633,321 $664,132Studio154,499 147,550 152,724Coverings109,038 106,628 105,344Knoll, Inc. $862,668 $887,499 $922,200INTERSEGMENT SALES(1) Office$1,698 $1,727 $2,148Studio6,594 5,299 5,953Coverings9,722 9,591 9,780Knoll, Inc. $18,014 $16,617 $17,881DEPRECIATION AND AMORTIZATION Office$13,116 $13,409 $14,259Studio2,085 2,055 2,124Coverings1,160 1,083 1,355Knoll, Inc. $16,361 $16,547 $17,738OPERATING PROFIT Office$16,110 $48,639 $46,614Studio18,550 21,786 23,022Coverings20,996 17,476 22,686Subtotal55,656 87,901 92,322Restructuring charges—Office2,721 — 696Restructuring charges—Studio2,975 — —Intangible asset impairment charge - Coverings8,900 — —Curtailment benefit— — 5,445Knoll, Inc.(2)$41,060 $87,901 $97,071CAPITAL EXPENDITURES, NET Office$25,300 $14,251 $14,142Studio3,063 1,871 1,009Coverings701 423 24Knoll, Inc. $29,064 $16,545 $15,175_______________________________________________________________________________(1)Intersegment sales are presented on a cost plus basis which takes into consideration the effect of transfer prices between legal entities.(2)The Company does not allocate interest expense or other (income) expense, net to the reportable segments.72Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201319. SEGMENT AND GEOGRAPHIC REGION INFORMATION (continued)Many of the Company's facilities manufacture products for all three reporting segments. Therefore, it is impractical to disclose asset information on asegment basis.The Company's net sales by product category were as follows: Year Ended December 31, 2013 2012 2011 (in thousands)Office Systems$392,700 $424,405 $440,395Seating109,650 102,523 112,098Files and Storage68,185 77,695 85,404Studio154,499 147,550 152,724Coverings109,038 106,628 105,344Other28,596 28,698 26,235Total$862,668 $887,499 $922,200The Company markets its products in the United States and internationally, with its principal international markets being Canada and Europe. Thetable below contains information about the geographical areas in which the Company operates. Sales to clients are attributed to the geographic areas based onthe origin of sale. UnitedStates Canada Europe Consolidated (in thousands)2013 Sales to clients$752,347 $36,240 $74,081 $862,668Property, plant, and equipment, net94,896 27,938 15,059 137,8932012 Sales to clients$774,654 $40,669 $72,176 $887,499Property, plant, and equipment, net80,953 29,064 14,821 124,8382011 Sales to clients$797,834 $44,225 $80,141 $922,200Property, plant, and equipment, net77,230 29,110 15,452 121,792A number of U.S., state and local governmental agencies purchase the Company's products, primarily from the Office segment. Sales to these entitiesand agencies amounted to approximately $112.3 million in 2013, $143.7 million in 2012, and $180.1 million in 2011.73Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201320. OTHER (INCOME) EXPENSE, NETThe components of other (income) expense, net are as follows: Year Ended December 31, 2013 2012 2011 (in thousands)Foreign exchange (gain) loss$(3,502) $2,834 $(2,669)Write-off of deferred financing fees— 477 —Other72 (96) 1,161Other (income) expense, net$(3,430) $3,215 $(1,508)21. RESTRUCTURING CHARGESDuring the fourth quarter of 2013, the Company approved certain restructuring actions. The initiatives related primarily to headcount reductions in theOffice segment as part of the Company's previously announced strategic supply chain transformation activities and headcount reductions in Europe in theStudio segment associated with factory overhead consolidations. As a result of these actions, the Company recorded restructuring charges of $2.7 million inthe Office segment and $3.0 million in the Studio segment. These charges relate to cash severance and employment termination-related expenses. The Companydoes not expect any additional charges related to these restructuring actions in the future. As of December 31, 2013, $5.7 million is recorded within othercurrent liabilities on the accompanying balance sheet related to these actions. The Company anticipates that the majority of these payments will be made duringthe first quarter of 2014.On March 18, 2010, the Company announced a restructuring plan to better align its North America manufacturing footprint with demand while furtherfocusing the particular manufacturing activities of its Office segment production facilities. The Company elected to undergo this restructuring in order to betterutilize its manufacturing capacity, eliminate duplication of capabilities and reduce associated costs. In connection with the plan, the Company recordedrestructuring charges of approximately $0.8 million and $7.6 million in 2011 and 2010, respectively. These charges included $3.9 million of employeetermination costs, $3.0 million of costs associated with the write-off of fixed assets that had no future benefit, and $1.5 million of costs associated withfacility realignment. The Company made cash payments, in connection with this plan of $0.2 million, $2.1 million and $3.0 million during 2012, 2011, and2010, respectively. The plan was completed as of December 31, 2012.22. FAIR VALUE OF FINANCIAL INSTRUMENTS Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between marketparticipants at the measurement date. Accounting Standards Codification 820, “Fair Value Measurements and Disclosures,” established a hierarchy thatprioritizes fair value measurements based on types of inputs used for the various valuation techniques (market approach, income approach, and costapproach). The hierarchy is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchyis based on inputs to valuation techniques that are used to measure fair value that are either observable or unobservable. Observable inputs reflect assumptionsmarket participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect areporting entity’s pricing based upon its own market assumptions. The Company uses the following valuation techniques to measure fair value for itsfinancial assets and financial liabilities: · Level 1: Inputs are unadjusted quoted prices in active markets for identical assets or liabilities.· Level 2: Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities inmarkets that are not active, inputs other than quoted prices that are observable and market-corroborated inputs which are derived principally from orcorroborated by observable market data.· Level 3: Inputs are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable.74Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201322. FAIR VALUE OF FINANCIAL INSTRUMENTS (continued)Financial Instruments The fair value of the Company’s cash and cash equivalents, accounts receivable and accounts payable approximate carrying value due to their shortmaturities. The fair value of the Company’s long-term debt approximates its carrying value, as it is variable rate debt and the terms are comparable to market termsas of the balance sheet dates, and are classified as Level 2.The following table presents information about the Company's indefinite lived intangible assets recorded at fair value on a nonrecurring basis (inthousands): Fair Value Measurements at December 31, 2013 UsingDescription Total Level 1 Level 2 Level 3 Total ImpairmentEdelman Leather tradename (1) $17,150 — — 17,150 $8,900(1) The Company estimated the fair value of our indefinite-life intangible asset using the relief-from-royalty method under the income approach. TheCompany used a royalty rate of 5% based on comparable market rates, and used a discount rate of 12.7%. 23. QUARTERLY RESULTS (UNAUDITED)The following tables contain selected unaudited Consolidated Statements of Operations and Comprehensive Income data for each quarter for the yearsended December 31, 2013 and 2012. The operating results for any quarter are not necessarily indicative of results for any future period. FirstQuarter SecondQuarter ThirdQuarter FourthQuarter FiscalYear (in thousands, except per share data) 2013 Sales$200,586 $214,312 $216,898 $230,872 $862,668 Gross Profit63,627 69,881 72,339 74,429 280,275 (1)Net Income6,074 7,888 8,550 634 23,146 (2)Earning per shares—Basic$0.13 $0.17 $0.18 $0.01 $0.49 Earnings per share—Diluted$0.13 $0.17 $0.18 $0.01 $0.49 2012 Sales$196,662 $221,018 $219,794 $250,026 $887,499 (1)Gross Profit63,053 74,407 74,216 82,675 294,350 (1)Net Income7,257 13,055 12,197 17,492 50,001 Earning per shares—Basic$0.16 $0.28 $0.26 $0.37 $1.07 Earnings per share—Diluted$0.15 $0.28 $0.26 $0.37 $1.06 _______________________________________________________________________________(1)Results do not add due to rounding.(2)During the fourth quarter of 2013, the Company recorded a non-cash pretax impairment charge of $8.9 million and a pretax restructuring charge of$5.7 million.75Table of ContentsKNOLL, INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (Continued)DECEMBER 31, 201324. SUBSEQUENT EVENTSAcquisitionOn February 3, 2014, the Company acquired Holly Hunt Enterprises, Inc. The acquisition advances the Knoll strategy of building its global capabilityas a resource for high-design workplaces and homes, including the commercial contract, decorator to-the-trade and consumer markets. The aggregate purchaseprice for the acquisition was approximately $95.0 million, plus certain contingent payouts of up to $16.0 million in the aggregate based on the futureperformance of the business. The purchase price was funded primarily from borrowings under the Company's revolving credit facility. The Company willrecord the acquisition of Holly Hunt Enterprises, Inc. using the acquisition method of accounting and will recognize the assets acquired and liabilities assumedat their fair values as of the date of the acquisition. Due to the limited time since the date of the acquisition, the initial disclosure for this business combinationis incomplete as of the date of this filing. As such, it is impracticable for the Company to make certain business combination disclosures at this time. TheCompany will provide this information in its Quarterly Report on Form 10-Q for the quarter ending March 31, 2014.Restricted Stock/Unit GrantIn February 2014, the Company granted an aggregate of 661,919 equity-based awards to certain employees and the Company's Board of Directors. Thevesting of these awards are subject to certain service, performance or market conditions.76Table of ContentsITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURESNoneITEM 9A. CONTROLS AND PROCEDURESEvaluation of disclosure controls and procedures. We, under the supervision and with the participation of our management, including our principalexecutive officer and principal financial officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures, as defined inRule 13a-15(e) of the Securities Exchange Act of 1934 as of the end of the period covered by this report (December 31, 2013) ("Disclosure Controls"). Basedupon the Disclosure Controls evaluation, our principal executive officer and principal financial officer have concluded that the Disclosure Controls areeffective in reaching a reasonable level of assurance that (i) information required to be disclosed by us in the reports that we file or submit under the SecuritiesExchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rulesand forms and (ii) information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934 is accumulatedand communicated to our management, including our principal executive and principal financial officers, or persons performing similar functions, asappropriate to allow timely decisions regarding required disclosure.INTERNAL CONTROL OVER FINANCIAL REPORTINGManagement's annual report on internal control over financial reporting. Our management is responsible for establishing and maintainingadequate internal control over financial reporting as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended, for the Company.Internal control over financial reporting is a process to provide reasonable assurance regarding the reliability of our financial reporting and the preparation offinancial statements for external purposes in accordance with accounting principles generally accepted in the United States of America. Internal control overfinancial reporting includes without limitation, maintaining records that in reasonable detail accurately and fairly reflect our transactions, providing reasonableassurance that transactions are recorded as necessary for preparation of our financial statements, providing reasonable assurance that receipts andexpenditures of company assets are made in accordance with management authorization, and providing reasonable assurance that unauthorized acquisition,use or disposition of company assets that could have a material effect on our financial statements would be prevented or detected on a timely basis. Because ofits inherent limitations, internal control over financial reporting is not intended to provide absolute assurance that a misstatement of our financial statementswould be prevented or detected.Our management assessed the effectiveness of our internal control over financial reporting based on the 1992 framework in Internal Control—IntegratedFramework issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management concluded that theCompany's internal control over financial reporting was effective as of December 31, 2013. Our independent registered public accounting firm, Ernst &Young LLP, has audited the effectiveness of our internal control over financial reporting as of December 31, 2013; their report is included elsewhere in thisForm 10-K filing.Changes in internal control over financial reporting. There has been no change in our internal control over financial reporting during the periodcovered by this report that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.77Table of ContentsReport of Independent Registered Public Accounting FirmThe Board of Directors and Stockholders of Knoll, Inc.We have audited Knoll, Inc.’s internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (1992 framework) (the COSO criteria). Knoll,Inc.’s management is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internalcontrol over financial reporting included in the accompanying Management’s annual report on internal control over financial reporting. Our responsibilityis to express an opinion on the company’s internal control over financial reporting based on our audit.We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standardsrequire that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in allmaterial respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weaknessexists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as weconsidered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financialreporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internalcontrol over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately andfairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary topermit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company arebeing made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention ortimely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of anyevaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree ofcompliance with the policies or procedures may deteriorate.In our opinion, Knoll, Inc. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2013, based onthe COSO criteria.We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidatedbalance sheets of Knoll, Inc. as of December 31, 2013 and 2012, and the related consolidated statements of operations and comprehensive income,stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2013 of Knoll, Inc. and our report dated March 3, 2014expressed an unqualified opinion thereon. /s/ Ernst & Young LLPPhiladelphia, PennsylvaniaMarch 3, 201478Table of ContentsITEM 9B. OTHER INFORMATIONNone.PART IIIITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCEThe information required by Item 10 relating to directors, director nominees and executive officers of the registrant is incorporated by reference from theinformation under the captions "Board of Directors," "Election of Directors," "Executive Officers," "Board Meetings and Committees," "Code of Ethics," and"Section 16(a) Beneficial Ownership Reporting Compliance" contained in our Proxy Statement for our 2014 Annual Meeting of Stockholders (the "ProxyStatement").The information relating to the identification of the audit committee, audit committee financial expert and director nomination procedures of the registrantis incorporated by reference from the information under the caption "Board Meetings and Committees" contained in our Proxy Statement.Our Board of Directors has adopted a code of ethics for all employees. This code is made available free of charge on our website at www.knoll.com. Forfurther information see subsection "Code of Ethics" in our Proxy Statement.ITEM 11. EXECUTIVE COMPENSATIONThe information required by Item 11 is hereby incorporated by reference from the information under the caption "Executive Compensation" contained inour Proxy Statement.ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDERMATTERSSecurities Authorized for Issuance Under Equity Compensation Plans Equity Compensation Plan InformationAs of December 31, 2013Plan Category Number of Securitiesto be Issued uponExercise ofOutstanding Options(a) Weighted-AverageExercise Price ofOutstanding Options(b) Number of Shares Remaining forFuture Issuance Under EquityCompensation Plans (ExcludingSecurities Reflected in Column (a))(c)Equity compensation plans approved bysecurity holders 1,023,389 $14.48 3,231,903Equity compensation plans not approved bysecurity holders — — —Total 1,023,389 3,231,903If there is an expiration, termination, or cancellation of any benefit granted under the plans without the issuance of shares, the shares subject to orreserved for that benefit may again be used for new stock options, rights, or awards of any type authorized under the plans.All other information required by Item 12 is hereby incorporated by reference from the information under the caption "Security Ownership of CertainBeneficial Owners and Management" contained in our Proxy Statement.79Table of ContentsITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCEThe information required by Item 13 is hereby incorporated by reference from the information under the captions "Transactions with Related Persons"and "Director Independence" contained in our Proxy Statement.ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICESThe information required by Item 14 is hereby incorporated by reference from the information under the caption "Independent Registered PublicAccounting Firm" contained in our Proxy Statement.80Table of ContentsPART IVITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES(a)Documents filed as part of this Form 10-K:(1) CONSOLIDATED FINANCIAL STATEMENTS (ITEM 8)•Consolidated Balance Sheets as of December 31, 2013 and 2012•Consolidated Statements of Operations and Comprehensive Income for the Years Ended December 31, 2013, 2012, and 2011.•Consolidated Statements of Stockholders' Equity for the Years Ended December 31, 2013, 2012, and 2011.•Consolidated Statements of Cash Flows for the Years Ended December 31, 2013, 2012, and 2011.•Notes to the Consolidated Financial Statements.•Report of Independent Registered Public Accounting Firm(2) (FINANCIAL STATEMENT SCHEDULES•Financial Statement Schedule II—Valuation and Qualifying Accounts is filed with this Form 10-K on page S-1 of this Form 10-K. All otherschedules for which provision is made in the applicable regulation of the Commission have either been presented in the Company's financialstatements or are not required under the related instructions or are inapplicable and therefore have been omitted.(3) EXHIBITS81Table of Contents ExhibitNumber Description2.1(m)Securities Purchase Agreemnt, dated February 3, 2014, among Knoll, Inc., Holly Hunt Enterprises,Inc., HHMI LLC, the Shareholders of Holly Hunt Enterprises, Inc. and the Members of HHMI LLC. 3.1(a)Amended and Restated Certificate of Incorporation of Knoll, Inc. 3.2(p)Amended and Restated By-Laws of Knoll, Inc. 4.1(u)Form of Stock Certificate. 10.1(b)Amended and Restated Credit Agreement, dated as of February 3, 2012, by and among Knoll, Inc., thedomestic subsidiaries of Knoll, Inc., Bank of America, N.A., Merrill Lynch, Pierce, Fenner and SmithIncorporated, J.P. Morgan Securities LLC, J.P. Morgan Chase Bank, N.A., and the other lenders partythereto. 10.2(g)*Amended and Restated Employment Agreement, executed March 14, 2006, effective as of January 1,2006, between Knoll, Inc. and Burton B. Staniar. 10.3(r)*Amendment to Amended and Restated Employment Agreement, dated as of May 4, 2009, betweenKnoll, Inc. and Burton B. Staniar. 10.4(d)*Employment Agreement, dated as of March 23, 2001, between Knoll, Inc. and Andrew B. Cogan. 10.5(a)*Amendment No. 1 to Employment Agreement, dated as of August 25, 2004, between Knoll, Inc. andAndrew B. Cogan. 10.6(g)*Amendment No. 2 to Employment Agreement, dated as of March 14, 2006, between Knoll, Inc. andAndrew B. Cogan. 10.7(h)*Amendment No. 3 to Employment Agreement, dated as of December 11, 2006, between Knoll, Inc. andAndrew B. Cogan. 10.8(k)*Amendment No. 4 to Employment Agreement, dated as of December 10, 2007, between Knoll, Inc. andAndrew B. Cogan. 10.9(o)*Employment Agreement, dated as of March 3, 2008, between Knoll, Inc. and Lynn M. Utter. 10.10(v)*Offer Letter, dated August 15, 2013, from Knoll, Inc. to Craig B. Spray 10.11*Summary of Barry L. McCabe 2014 Compensation. 10.12*Summary of Jeffrey R. Blom 2014 Compensation. 10.13*Summary of Benjamin A. Pardo 2014 Compensation. 10.14(c)*Amended and Restated Knoll, Inc. 1997 Stock Incentive Plan.82Table of ContentsExhibitNumber Description10.15(a)*Amended and Restated Knoll, Inc. 1999 Stock Incentive Plan. 10.16(l)*Amended and Restated Knoll, Inc. 2007 Stock Incentive Plan. 10.17(s)*Amended and Restated Knoll, Inc. 2010 Stock Incentive Plan. 10.18(w)*Amended and Restated Knoll, Inc. 2013 Stock Incentive Plan 10.19(t)*Amended and Restated Knoll, Inc. Non-Employee Director Compensation Plan. 10.20(e)*Form of Non-Qualified Stock Option Agreement under the Amended and Restated Knoll, Inc. 1997Stock Incentive Plan, entered into by Knoll, Inc. and certain executive officers. 10.21(c)*Form of Non-Qualified Stock Option Agreement under the Amended and Restated Knoll, Inc. 1999Stock Incentive Plan, entered into by Knoll, Inc. and certain executive officers. 10.22(n)*Form of Non-Qualified Stock Option Agreement under the 2007 Stock Incentive Plan, entered into byKnoll, Inc. and certain executive officers. 10.23(n)*Form of Restricted Share Agreement under the 2007 Stock Incentive Plan (time vesting with acceleratedperformance vesting). 10.24(n)*Form of Restricted Share Agreement under the 2007 Stock Incentive Plan (time vesting). 10.25(n)*Form of Restricted Share Agreement under the Non-Employee Director Compensation Plan (timevesting). 10.26(j)*Form of Restricted Share Agreement under the 2010 Stock Incentive Plan (time vesting). 10.27(j)*Form of Restricted Share Agreement under the 2010 Stock Incentive Plan (time vesting with acceleratedperformance vesting). 10.28(j)*Form of Non-Qualified Stock Option Agreement under the 2010 Stock Incentive Plan. 10.29*Form of Performance-Based Stock Unit Agrement under the 2013 Stock Incentive Plan. 10.30(a)*Form of Director and Officer Indemnification Agreement. 10.31(a)*Offer Letter, dated October 6, 2004, from Knoll, Inc. to John F. Maypole. 10.32(f)*Offer Letter, dated November 23, 2005, from Knoll, Inc. to Stephen F. Fisher. 83Table of ContentsExhibitNumber Description10.33(i)*Offer Letter, dated September 25, 2006, from Knoll, Inc. to Sarah E. Nash. 10.34(q)*Andrew B. Cogan 2014 Incentive Compensation Letter, dated December 5, 2013 10.35(q)*Lynn M. Utter 2014 Incentive Compensation Letter, dated December 5, 2013 10.36(q)*Craig B. Spray 2014 Incentive Compensation Letter, dated December 5, 2013 10.37(q)*Benjamin A. Pardo 2014 Incentive Compensation Letter, dated December 5, 2013 10.38(q)*Jeffrey R. Blom 2014 Incentive Compensation Letter, dated December 5, 2013 21 Subsidiaries of Knoll, Inc. 23.1 Consent of Independent Registered Public Accounting Firm. 24.1 Power of Attorney [(included on signature page)]. 31.1 Certification for Chief Executive Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of1934, as amended. 31.2 Certification for Chief Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of1934, as amended. 32.1 Certification for Chief Executive Officer pursuant to Rule 13a-14(b) of the Securities Exchange Act of1934, as amended, and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 32.2 Certification for Chief Financial Officer pursuant to Rule 13a-14(b) of the Securities Exchange Act of1934, as amended, and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 101 The following materials from the Company's Annual Report on Form 10-K for the period endedDecember 31, 2012, formatted in XBRL (eXtensible Business Reporting Language): (i) ConsolidatedBalance Sheets as of December 31, 2012, and December 31, 2011, (ii) Consolidated Statements ofOperations and Comprehensive Income for the years ended December 31, 2012, December 31, 2011and December 31, 2010, (iii) Consolidated Statements of Stockholders' Equity for the years endedDecember 31, 2012, December 31, 2011, and December 31, 2010, (iv) Consolidated Statements ofCash Flows for the years ended December 31, 2012, December 31, 2011, and December 31, 2010 and(v) Notes to Consolidated Financial Statements.**_______________________________________________________________________________* Management Contract or Compensatory Plan or Arrangement required to be identified by Item 15(a) (3) of Form 10-K.** Pursuant to Rule 406T of Regulation S-T, the Interactive Data Files on Exhibit 101 hereto are deemed not filed or part of a registration statement orprospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, as amended, are deemed not filed for purposes of Section 18 of the Securities andExchange Act of 1934, as amended, and otherwise are not subject to liability under those sections.84Table of Contents(a)Incorporated by reference to Knoll, Inc.'s Registration Statement on Form S-1 (File No. 333-118901), which was declared effective by theCommission on December 13, 2004.(b)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on February 7, 2012.(c)Incorporated by reference to Knoll, Inc.'s Annual Report on Form 10-K for the year ended December 31, 1999.(d)Incorporated by reference to Knoll, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2000. [10.21](e)See Exhibit 10.21. Exhibit is substantially identical to Exhibit 10.21.(f)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on December 7, 2005.(g)Incorporated by reference to Knoll, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2005.(h)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on December 11, 2006.(i)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on September 27, 2006.(j)Incorporated by reference to Knoll, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2010.(k)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on December 10, 2007.(l)Incorporated by reference to Knoll, Inc.'s Quarterly Report on Form 10-Q filed with the Commission on August 9, 2007.(m)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on February 3, 2014.(n)Incorporated by reference to Knoll, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2007.(o)Incorporated by reference to Knoll, Inc.'s Quarterly Report on Form 10-Q filed with the Commission on May 12, 2008.(p)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on September 25, 2008.(q)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on December 6, 2013.(r)Incorporated by reference to Knoll, Inc.'s Quarterly Report on Form 10-Q filed with the Commission on May 11, 2009.(s)Incorporated by reference to Knoll, Inc.'s Current Report on Form 8-K filed with the Commission on May 11, 2010.(t)Incorporated by reference to Knoll, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2011.(u)Incorporated by reference to Knoll, Inc's Annual Report on Form 10-K for the year ended December 31, 2012.(v)Incorporated by reference to Knoll, Inc's Current Report on Form 8-K filed with the Commission on September 23, 2013.(w)Incorporated by reference to Knoll, Inc's Current Report on Form 8-K filed with the Commission on April 26, 2013.85Table of ContentsSIGNATURESPursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report on Form 10-K tobe signed on its behalf by the undersigned, thereunto duly authorized, on this 3rd day of March 2014. KNOLL, INC. By:/s/ ANDREW B. COGAN Andrew B. Cogan Chief Executive Officer________________________________________________________________________________________________________________________KNOW ALL PERSONS BY THESE PRESENTS, that each individual whose signature appears below constitutes and appoints Andrew B. Coganand Craig B. Spray, and each of them, his true and lawful attorneys-in-fact and agents with full power of substitution, for him and in his name, place andstead, in any and all capacities, to sign any and all amendments to this Form 10-K, and to file the same, with all exhibits thereto and all documents inconnection therewith, with the Securities and Exchange Commission, granting unto said attorneys-in-fact and agents, and each of them, full power andauthority to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to all intents and purposes ashe might or could do in person, hereby ratifying and confirming all that said attorneys-in-fact and agents or any of them, or his or their substitute orsubstitutes, may lawfully do or cause to be done by virtue hereof.Pursuant to the requirements of the Securities Exchange Act of 1934, this report on Form 10-K has been signed by the following persons on behalf of theRegistrant and in the capacities and on the date indicated. /s/ BURTON B. STANIARBurton B. Staniar Chairman of the Board March 3, 2014/s/ ANDREW B. COGANAndrew B. Cogan Chief Executive Officer,Knoll, Inc. and Director March 3, 2014/s/ CRAIG B. SPRAYCraig B. Spray Chief Financial Officer (Chief Accounting Officer andController) March 3, 2014/s/ JEFFREY A. HARRISJeffrey A. Harris Director March 3, 2014/s/ SIDNEY LAPIDUSSidney Lapidus Director March 3, 2014/s/ KATHLEEN G. BRADLEYKathleen G. Bradley Director March 3, 2014/s/ JOHN F. MAYPOLEJohn F. Maypole Director March 3, 2014/s/ SARAH E. NASHSarah E. Nash Director March 3, 2014/s/ STEPHEN F. FISHERStephen F. Fisher Director March 3, 2014/s/ STEPHANIE STAHLStephanie Stahl Director March 3, 201486Table of ContentsSCHEDULE IIKNOLL, INC.VALUATION AND QUALIFYING ACCOUNTS(In Thousands)Description Balance atBeginningof Year AdditionsCharged toExpenses Charge-Offs Other(1) Balance atEnd of YearAllowance for doubtful accounts: Year ended December 31, 2011 3,645 1,726 1,170 2 4,203Year ended December 31, 2012 4,203 1,443 133 1 5,514Year ended December 31, 2013 5,514 1,253 (1,072) (18) 5,677Reserve for inventory valuation: Year ended December 31, 2011 8,297 1,515 2,057 (12) 7,743Year ended December 31, 2012 7,743 1,309 2,146 10 6,916Year ended December 31, 2013 6,916 2,043 (1,734) (23) 7,202Valuation allowance for deferred income tax assets: Year ended December 31, 2011 7,506 219 — (340) 7,385Year ended December 31, 2012 7,385 646 — (233) 7,798Year ended December 31, 2013 7,798 889 — 304 8,991_______________________________________________________________________________(1)Primarily the impact of currency changesS-1EXHIBIT 10.11Summary of Barry L. McCabe 2014 CompensationThe Knoll, Inc. compensation committee approved an annual base salary of $295,000 for Barry L. McCabe. Mr. McCabe is also entitledto participate in the benefit plans provided by Knoll that are generally available to all Knoll employees.EXHIBIT 10.12Summary of Jeffrey R. Blom 2014 CompensationThe Knoll, Inc. compensation committee approved an annual base salary of $265,000 for Jeffrey R. Blom, with a bonus target of onehundred percent (100%) of his base salary. Mr. Blom is also entitled to participate in the benefit plans provided by Knoll that aregenerally available to Knoll employees.EXHIBIT 10.13Summary of Benjamin A. Pardo 2014 CompensationThe Knoll, Inc. compensation committee approved an annual base salary of $265,000 for Benjamin A. Pardo, with a bonus target of onehundred percent (100%) of his base salary. Mr. Pardo is also entitled to participate in the benefit plans provided by Knoll that are generallyavailable to Knoll employees.EXHIBIT 10.29PERFORMANCE-BASED STOCK UNIT AGREEMENTUNDER THEKNOLL INC.2013 STOCK INCENTIVE PLAN THIS AGREEMENT is made effective as of the ___ day of __________, 2014 (the “Grant Date”), between Knoll, Inc., a Delaware corporation (the“Company”), and __________________ (the “Grantee”). Except as otherwise specifically provided herein, capitalized terms used herein shall have themeanings attributed thereto in the Knoll, Inc. 2013 Stock Incentive Plan (the “Plan”). All references to employment and termination of employment herein shallrelate to any consulting relationship, directorship or similar relationship between the Company or a Subsidiary and the Grantee, and the termination thereof. WHEREAS, pursuant to the Plan, the Company desires to grant the Grantee a Performance Award in the form of Stock Units, on the terms andconditions set forth herein. NOW, THEREFORE, in consideration of the mutual covenants hereinafter set forth and for other good and valuable consideration, the receipt andadequacy of which is hereby acknowledged, the parties hereto agree as follows:1. Grant of Stock Units. The Company hereby grants to the Grantee __________ Stock Units (the “Award”) on the terms and conditions setforth herein. The Grantee expressly acknowledges receipt of a copy of the Plan and agrees to be bound by all of the provisions of this Agreement and the Plan.2. Non-Transferability. The Grantee may not sell, transfer, pledge, or otherwise encumber or dispose of this Award.3. Definitions; Vesting; Forfeiture.(a) Definitions. Capitalized terms not defined in this Agreement shall have the meanings ascribed to them in the Plan. For purposes ofthis Agreement, the following capitalized terms shall have the following meanings:(i)“Cause” means “Cause” as defined in any employment agreement between the Grantee and theCompany or any Subsidiary or, in the absence of any such definition, (A) the substantial and continued failure of the Grantee to perform materialduties reasonably required of the Grantee by the Company or any Subsidiary or the Company’s Board of Directors (the “Board”), as applicable (itbeing understood that a failure to attain performance objectives shall not in and of itself be treated as a failure to perform material duties for purposeof this clause (A)) for a period of not less than thirty (30) consecutive days, provided notice in writing from the Company or the Board, asapplicable, is given to the Grantee specifying in reasonable detail the circumstances constituting such substantial and continued failure, (B) conductby the Grantee substantially disloyal to the Company which conduct is identified in reasonable detail by notice in writing from the Company or theBoard, as applicable, and which conduct, if susceptible of cure, is not cured by the Grantee within 30 days of the Grantee’s receipt of such notice,(C) any act of fraud, embezzlement or misappropriation by the Grantee against the Company or any Subsidiary, (D) the conviction of the Grantee ofa felony (or the equivalent under applicable law) or plea by the Grantee of guilty or “nolo contendre” to the charge of a felony (or the equivalent underapplicable law), or (E) in the case of a Grantee who is a director of the Company, removal of the Grantee from the Board for cause under applicablelaw. The definition of “Cause” herein shall not modify, amend or otherwise affect the definition of “Cause” in any employment or other agreementwith the Company or any Subsidiary.(ii)“Concentrated Peer Group” means Steelcase Inc., HNI Corporation, Herman Miller, Inc., KimballInternational, Inc., Interface, Inc., Movado Group, Inc., and Tumi Holdings, Inc. If the common stock of any of these companies ceases to bepublicly traded at any time during the Performance Period, such company shall be deleted from the Concentrated Peer Group and shall not be takeninto account when determining TSR for the Concentrated Peer Group.(iii)“Disability” means “Disability” as defined in any employment agreement between the Grantee andthe Company or any Subsidiary or, in the absence of any such definition, any physical or mental disability or infirmity that prevents theperformance of the Grantee’s duties with the Company or Subsidiary for a period of (i) ninety (90) consecutive days or (ii) one hundred eighty (180)non-consecutive days during any twelve (12) month period. The definition of “Disability” herein shall not modify, amend or otherwise affect thedefinition of “Disability” in any employment or other agreement with the Company or any Subsidiary.(iv)“Dividends Paid” means dividends declared (including extraordinary dividends), if any, duringthe TSR Performance Period. Cash equivalents will be valued as of the date(s) on which the dividend(s) were declared during the TSR PerformancePeriod. Stock dividends will be valued at the fair market value measured at the end of the TSR Performance Period.(v) “Material Acquisition or Divestiture” means any acquisition or divestiture or other businesscombination not involving a Change in Control that is deemed to result in an increase or decrease in annual Operating Profits exceeding$______________ USD (the “Materiality Threshold”). An acquisition (or business combination) will be deemed to result in an increase in annualOperating Profits exceeding the Materiality Threshold if the acquired business’s operating profits measured over the most recently completed fiscalyear immediately preceding the date of acquisition (or business combination) exceeded $_______________ USD. A divestiture will be deemed toresult in a decrease in annual Operating Profits exceeding the Materiality Threshold if the divested business’ operating profits measured over the mostrecently completed fiscal year immediately preceding the divestiture exceeded $______________ USD. Notwithstanding the foregoing, theacquisition of Holly Hunt Enterprises, Inc. and its subsidiaries and affiliates shall not constitute a Material Acquisition or Divestiture for purposesof this Award.(vi)“Operating Profits” means, for any fiscal year, the Company’s net operating income for suchfiscal year. The determination of “Operating Profits” shall be made from the Company’s books and records. Such books and records shall bemaintained in accordance with U.S. generally accepted accounting principles and the Company’s internal accounting policies and proceduresconsistently applied over each of the fiscal years during the OP Performance Period. Notwithstanding the foregoing, extraordinary and one-time itemsof income and expense, such as gains on sales of fixed assets, transactions outside of the ordinary course of business (bank refinancings,IPO/secondary stock offerings, etc.), and restructuring costs, in each case, shall be excluded from the determination of Operating Profits for thefiscal year in which the extraordinary or one-time item of income or expense occurs. The Company’s finance department shall make an initialdetermination of Operating Profits for each fiscal year during the OP Performance Period. The Company’s auditors shall review the financedepartment’s determinations. The Committee shall take into account the finance department’s determination and the Company’s auditors’ review andmake the final determination of Operating Profits as soon as practicable after the end of the OP Performance Period.(vii) “Operating Profits Target I” means $______________ USD; provided, however, that if aMaterial Acquisition or Divestiture occurs, other than the divestiture of a business that generated an operating loss in the twelve (12) monthspreceding such divestiture, the Operating Profits Target shall be adjusted to eliminate the impact of the addition of Operating Profits, or the decreaseof Operating Profits, resulting from the transaction, but only to the extent that the additional Operating Profits or the decreased Operating Profitsexceed the Materiality Threshold. For example, the acquisition of an entity that generated Operating Profits of $________________ USD in the 12months preceding the acquisition shall cause an upward adjustment in the Operating Profit target by $_____________ USD for each full calendaryear remaining in the OP Performance Period (if any), plus an amount equal to the product of $____________ multiplied by a fraction, thenumerator of which is the number of full months remaining in the calendar year in which the acquisition occurred and the denominator of which istwelve (12).(viii) “Operating Profits Target II” means $_____________ USD; provided, however, that if aMaterial Acquisition or Divestiture occurs, other than the divestiture of a business that generated an operating loss in the twelve (12) monthspreceding such divestiture, the Operating Profits Target shall be adjusted to eliminate the impact of the addition of Operating Profits, or the decreaseof Operating Profits, resulting from the transaction, but only to the extent that the additional Operating Profits or the decreased Operating Profitsexceed the Materiality Threshold. For example, the acquisition of an entity that generated Operating Profits of $____________ USD in the 12months preceding the acquisition shall cause an upward adjustment in the Operating Profit target by $___________ USD for each full calendaryear remaining in the OP Performance Period (if any), plus an amount equal to the product of $____________ multiplied by a fraction, thenumerator of which is the number of full months remaining in the calendar year in which the acquisition occurred and the denominator of which istwelve (12).(ix)“OP Performance Period” means the three calendar-year period commencing on January 1, 2014and ending on December 31, 2016.(x)“Performance Period” means the OP Performance Period and the TSR Performance Period, asapplicable.(xi) “Pro Rata Fraction” means a fraction, the numerator of which is the number of full months fromthe Grant Date through the date of (A) a Change in Control or (B) a Qualified Termination, as applicable, and the denominator of which is thirty six(36).(xii) “Qualified Termination” means a termination of employment with the Company and allSubsidiaries during the Performance Period (A) by the Company or a Subsidiary on account of the Grantee’s Disability, (B) due to the Grantee’sdeath, or (C) that constitutes a “Without Cause Termination.” For the avoidance of doubt, the voluntary resignation of a director or the decision by adirector not to stand for re-election shall not be a Qualified Termination.(xiii) “Subsidiary” shall mean each entity with respect to which the Company owns, directly orindirectly, greater than fifty percent (50%) of the capital stock.(xiv) “TSR” means the cumulative percentage change in stock price over the TSR PerformancePeriod, with Dividends Paid during the TSR Performance Period being added to the stock price at the end of the TSR Performance Period. Forpurposes of this Agreement, the price of an entities stock at the beginning of the TSR Performance Period will be the average closing stock price overthe trading days in the twenty (20) days immediately preceding the start of the TSR Performance Period, and the stock price at the end of the TSRPerformance Period will be the average closing stock price over the trading days in the last twenty (20) days of the TSR Performance Period. If theevent of a spin off, split up or similar transaction involving the business of the Company or a company in the Concentrated Peer Group, the sharesof the entity of such transaction will be treated as Dividends Paid with respect to the Company or the company in the Concentrated Peer Group, asapplicable.(xv)“TSR Performance Period” means the three year period commencing on the Grant Date andending on the third (3rd) anniversary of the Grant Date.(xvi)“Vesting Date” means the date the Committee certifies the Operating Profits and TSR results or,if earlier, the date vesting occurs pursuant to Section 3(c) or Section 3(d)(iii).(xvii) “Without Cause Termination” means a termination of employment by the Company or aSubsidiary without Cause. The failure of a director to become re-elected that is not the result of a voluntary decision not to stand for re-election shallbe deemed to be a Without Cause Termination.(b) Vesting. Except as otherwise specifically provided in Sections 3(c) and 3(d) hereof, the vesting of the Award is contingent upon theGrantee’s continuous employment with the Company or a Subsidiary from the Grant Date through the Vesting Date. Except as otherwise provided in Sections3(c), and 3(d) hereof, the Award shall vest as follows:(i) Operating Profits Portion. (I) Twenty five percent (25%) of the Award shall vest if cumulative Operating Profits over the OPPerformance Period equal or exceed the Operating Profits Target I, but is less than the Operating Profits Target II and (II) an additional twenty fivepercent (25%) of the Award shall vest if cumulative Operating Profits over the OP Performance Period equal or exceed the Operating Profits Target II;and(ii) Relative TSR Portion. Fifty percent (50%) of the Award shall vest if the Company’s TSR equals or exceeds the fiftieth (50th)percentile of the TSR of the Concentrated Peer Group over the TSR Performance Period.Except as otherwise provided in Sections 3(c) and 3(d), the Award shall be forfeited to the extent it does not vest pursuant to thisSection 3(b).(c) Prorated Vesting in connection with a Change in Control. Notwithstanding anything herein or in the Plan to the contrary, if a Changein Control occurs during the Performance Period while the Grantee is employed with the Company or a Subsidiary (or following a Qualified Termination andprior to vesting pursuant to Section 3(d) hereof), a pro rata portion of the Award shall vest immediately prior to such Change in Control and the remainder ofthe Award shall be forfeited. The number of Stock Units subject to the Award that shall vest on account of a Change in Control shall be determined bymultiplying the total number of Stock Units subject to the Award by the Pro Rata Fraction. Such pro rata vesting in the event of a Change in Control shalloccur on the date, but immediately prior to the effective closing, of such Change in Control.(d) Prorated Vesting in connection with a Qualified Termination. If the Grantee shall cease to be employed by the Company and allSubsidiaries by reason of a Qualified Termination, a pro rata portion of the Award shall immediately vest as follows:(i) If the Qualified Termination is a termination by the Company or a Subsidiary on account of the Grantee’s Disability or dueto the Grantee’s death, the number of Stock Units subject to the Award that shall vest as a result of the Qualified Termination shall be determined bymultiplying the total number of Stock Units subject to the Award by the Pro Rata Fraction. (ii) If the Qualified Termination is a Without Cause Termination, the number of Stock Units subject to the Award that shallvest as a result of the Qualified Termination shall be determined by multiplying the number of Stock Units subject to the Award that vest based onactual performance over the entire Performance Period by the Pro Rata Fraction.(iii) The date of such pro rata vesting in the event of a Qualified Termination shall be (A) if the Qualified Termination is atermination by the Company or a Subsidiary on account of the Grantee’s Disability or due to the Grantee’s death, the date of such QualifiedTermination, and (B) if the Qualified Termination is a Without Cause Termination, the date vesting would have occurred pursuant to Section 3(b).(e) Forfeiture on Termination of Employment. If the Grantee’s employment with the Company and all Subsidiaries is terminated for anyreason during the Performance Period, any Stock Units subject to the Award that do not become vested pursuant to Section 3(d) shall be immediately forfeited.4. Conversion of Stock Units and Issuance of Shares. One share of Common Stock shall be issuable for each Stock Unit subject to the Awardthat vests (the “Shares”). The Shares shall be issued at or as soon as practicable following the Vesting Date (but in no event later than March 15th of thecalendar year following the year in which the Vesting Date occurs). In the case of the Grantee’s death, such Shares will be issued in the name of the beneficiarydesignated in writing by the Grantee pursuant to a form of designation provided by the Company, to the Grantee’s legatee or legatees, or to his personalrepresentatives or distributees, as the case may be. Any fractional unit remaining after the Award is fully vested shall be discarded and shall not be convertedinto a fractional Share.5. Rights as a Stockholder; Dividend Equivalent Right.(a) Rights as Stockholder. Except as provided in Section 5(b) below, neither the Grantee nor any person claiming under or through theGrantee will have any of the rights or privileges of a stockholder of the Company in respect of any Shares deliverable hereunder unless and until certificatesrepresenting such Shares (which may be in book entry form) will have been issued and recorded on the records of the Company or its transfer agents orregistrars. After such issuance and recordation, the Grantee will have all the rights of a stockholder of the Company with respect to voting such Shares andreceipt of dividends and distributions on such Shares.(b) Dividend Equivalent Rights. If the Company declares a cash dividend on its Common Stock prior to the earlier of the date the Awardis settled in full or terminates, the Grantee will receive a dividend equivalent credit equal to such cash dividend for each outstanding Stock Unit subject to theAward. Any such dividend equivalent credits shall be accumulated and shall be subject to the same terms and conditions as are applicable to the Stock Unitsto which the dividend equivalents relate, including, without limitation, the restrictions on transfer, forfeiture, vesting and payment provisions contained inthis Agreement. For avoidance of doubt, dividend equivalents shall be paid in cash only if and when the Stock Units to which they relate are converted intoShares pursuant to Section 4.6. Binding Effect. This Agreement shall be binding upon the heirs, executors, administrators and successors of the parties hereto.7. Governing Law. This Agreement shall be construed and interpreted in accordance with the internal laws of the State of Delaware, withoutreference to the principles of conflicts of law thereof. Each party hereby irrevocably consents and submits to the personal jurisdiction of and venue in theUnited States District Court - District of Delaware and the Delaware State courts, in any legal action, equitable suit or other proceeding arising out of or relatedto this Agreement.8. Withholding. The Company or any Subsidiary thereof shall have the power and right to deduct or withhold, or require the Grantee to remit tothe Company or any Subsidiary all federal, state, local or foreign taxes required by law to be withheld by the Company or a Subsidiary with respect to thisAward. The Grantee may be required to pay to the Company in cash or cash equivalents, either prior to or concurrent with the delivery of certificatesrepresenting Stock Units that have vested, the amount required by law to be withheld by the Company. The Company, in its sole discretion, may withholdfrom the number of Shares to be delivered upon vesting of the Stock Units, such number of Shares having an aggregate fair market value equal to minimumamount of the federal, state, local or foreign taxes required by law to be withheld by the Company. The Committee may establish other rules and procedures toallow the Grantee to satisfy and to facilitate the required tax withholding from time to time.9. No Employment Rights. The establishment of the Plan and the grant of Stock Units hereunder shall not be construed as granting to theGrantee the right to remain in the employ of the Company or any Subsidiary, nor shall the Plan or this Agreement be construed as limiting the right of theCompany or any Subsidiary to discharge the Grantee from employment at any time for any reason whatsoever, with or without Cause.10. No Liability. No member of the Committee or the Board shall be personally liable by reason of any contract or other instrument executed bysuch member or on his or her behalf in his or her capacity as a member of the Committee or Board nor for any mistake of judgment made in good faith, andthe Company shall indemnify and hold harmless each member of the Committee, each member of the Board and each other employee, officer or director of theCompany to whom any duty or power relating to the administration or interpretation of the Plan or this Agreement may be allocated or delegated, against anycost or expense (including counsel fees) or liability (including any sum paid in settlement of a claim) arising out of any act or omission to act in connectionwith the Plan or this Agreement unless arising out of such person’s own fraud or bad faith; provided, however, that approval of the Board shall be requiredfor the payment of any amount in settlement of a claim against any such person. The foregoing right of indemnification shall not be exclusive of any otherrights of indemnification to which such persons may be entitled under the Company’s certificate of incorporation or by-laws, as a matter of law, or otherwise,or any power that the Company may have to indemnify them or hold them harmless.11. Headings. Headings are for the convenience of the parties and are not deemed to be a part of this Agreement.12. Plan. The terms of the Plan, a copy of which is attached hereto, are made part of this Agreement and are incorporated herein by reference. Inthe event of any conflict between the terms of the Plan and the terms of this Agreement, the terms of the Plan shall govern.13. Nature of Award. In accepting the Award, the Grantee acknowledges and agrees that:(a) the Plan is established voluntarily by the Company, it is discretionary in nature, and it may be modified, amended, suspended orterminated by the Company at any time, unless otherwise provided in the Plan and this Agreement;(b) the Award is voluntary and occasional and does not create any contractual or other right to receive future awards of Stock Units, orbenefits in lieu of Stock Units, even if Stock Units have been awarded repeatedly in the past;(c) all decisions with respect to future awards, if any, will be at the sole discretion of the Company;(d) the Grantee’s participation in the Plan is voluntary;(e) the Award is not part of normal or expected compensation or salary for any purposes, including, but not limited to, calculating anyseverance, resignation, termination, redundancy, end of service payments, bonuses, long-service awards, pension or retirement or welfare benefits or similarpayments and in no event should be considered as compensation for, or relating in any way to, past services for the Company or any Subsidiary;(f) in the event that the Grantee is not an employee of the Company or any Subsidiary, the Award and the Grantee’s participation in thePlan will not be interpreted to form an employment or service contract or relationship with the Company or any Subsidiary;(g) the future value of the underlying Shares is unknown and cannot be predicted with certainty;(h) in consideration of the Award, no claim or entitlement to compensation or damages shall arise from termination of the Award ordiminution in value of the Award or Shares acquired upon vesting of the Award, resulting from termination of the Grantee’s employment by the Company orany Subsidiary (for any reason whatsoever and whether or not in breach of local labor laws) and in consideration of the grant of the Award, the Granteeirrevocably releases the Company and any Subsidiary from any such claim that may arise; if, notwithstanding the foregoing, any such claim is found by acourt of competent jurisdiction to have arisen, then, by signing this Agreement, the Grantee shall be deemed irrevocably to have waived his or her right topursue or seek remedy for any such claim or entitlement;(i) in the event of termination of the Grantee’s employment (whether or not in breach of local labor laws), the Grantee’s right to receiveAwards under the Plan and to vest in such Awards, if any, will terminate effective as of the date that the Grantee is no longer providing services and will not beextended by any notice period mandated under local law (e.g., providing services would not include a period of “garden leave” or similar period pursuant tolocal law); furthermore, in the event of termination of the Grantee’s employment (whether or not in breach of local labor laws), the Committee shall have theexclusive discretion to determine when the Grantee is no longer providing services for purposes of this Award;(j) the Company is not providing any tax, legal or financial advice, nor is the Company making any recommendations regarding theGrantee’s participation in the Plan or the Grantee’s acquisition or sale of the underlying Shares; and(k) the Grantee is hereby advised to consult with the Grantee’s own personal tax, legal and financial advisers regarding the Grantee’sparticipation in the Plan before taking any action related to the Plan.14. Data Privacy.(a) The Grantee hereby explicitly and unambiguously consents to the collection, use and transfer, in electronic or other form, of theGrantee’s personal data as described in this Agreement by and among, as applicable, the Grantee’s employer, the Company and any Subsidiary for theexclusive purpose of implementing, administering and managing the Grantee’s participation in the Plan.(b) The Grantee understands that the Company and the Grantee’s employer may hold certain personal information about the Grantee,including, but not limited to, the Grantee’s name, home address and telephone number, date of birth, social insurance or other identification number, salary,nationality, job title, any shares of Common Stock or directorships held in the Company, details of all Stock Units or any other entitlement to shares ofCommon Stock awarded, canceled, vested, unvested or outstanding in the Grantee’s favor, for the exclusive purpose of implementing, administering andmanaging the Plan (“Data”).(c) The Grantee understands that Data will be transferred to any third party assisting the Company with the implementation,administration and management of the Plan. The Grantee understands that the recipients of the Data may be located in the Grantee’s country, or elsewhere, andthat the recipients’ country may have different data privacy laws and protections than the Grantee’s country. The Grantee understands that the Grantee mayrequest a list with the names and addresses of any potential recipients of the Data by contacting the Grantee’s local human resources representative. TheGrantee authorizes the Company and any other possible recipients which may assist the Company (presently or in the future) with implementing,administering and managing the Plan to receive, possess, use, retain and transfer the Data, in electronic or other form, for the sole purpose of implementing,administering and managing the Grantee’s participation in the Plan. The Grantee understands that Data will be held only as long as is necessary to implement,administer and manage the Grantee’s participation in the Plan. The Grantee understands that the Grantee may, at any time, view Data, request additionalinformation about the storage and processing of Data, require any necessary amendments to Data or refuse or withdraw the consents herein, in any casewithout cost, by contacting in writing the Grantee’s local human resources representative. The Grantee understands, however, that refusal or withdrawal ofconsent may affect the Grantee’s ability to participate in the Plan. For more information on the consequences of the Grantee’s refusal to consent or withdrawalof consent, the Grantee understands that the Grantee may contact the Grantee’s local human resources representative.15. Language. If the Grantee has received this Agreement or any other document related to the Plan translated into a language other than Englishand if the translated version is different than the English version, the English version will control, unless otherwise prescribed by applicable law.16. Section 409A. To the extent applicable, the provisions of this Agreement shall be interpreted and construed in a manner intended to complywith Section 409A of the Internal Revenue Code of 1986, as amended, the regulations issued thereunder or any exception thereto (“Section 409A”). Eachpayment under this Agreement is intended to be exempt from Section 409A under the short-term deferral exception as specified in Treas. Reg. § 1.409A-l(b)(4).Notwithstanding the foregoing, to the extent the Award (or any portion of the Award) is determined to constitute deferred compensation and to be subject toSection 409A, (a) the Grantee shall only be deemed to have terminated employment for purposes of the Award if the termination constitutes a “separation fromservice,” as that term is used in Section 409A, and (b) to the extent any Shares would be issued with respect to any portion of the Award due to the Grantee’stermination of employment, if the Grantee is deemed to be a “specified employee” within the meaning of Section 409A(a)(2)(B)(i), no Shares shall be issuedhereunder with respect to such portion of the Award prior to the date that is six (6) months after the date of the Grantee’s termination of employment or, ifearlier, the Grantee’s date of death. Immediately following any such six (6) month delay, all such delayed Shares will be issued in a single lump sum. TheCompany makes no representation that the Award will comply with Section 409A and makes no undertaking to prevent Section 409A from applying to theAward or to mitigate its effects on any deferrals or payments made in respect of the Award. EXECUTED effective as of the day and year first written above. KNOLL, INC. By: Name: Title: GRANTEE: Name:1EXHIBIT 21 LIST OF SUBSIDIARIES WHOLLY OWNED SUBSIDIARIES OF KNOLL, INC.JURISDICTION OFINCORPORATIONKnoll North America CorpOntario, Canada Spinneybeck Enterprises, Inc.New York Spinneybeck, LTD. (wholly owned subsidiary of Spinneybeck Enterprises, Inc.)Ontario, Canada Spinneybeck Ireland (wholly owned subsidiary of Spinneybeck Enterprises, Inc.)Ireland Edelman Leather, LLCDelaware Edelman Leather Limited (wholly owned subsidiary of Edelman Leather, LLC)Ireland Richard Schultz Design, LLCDelaware Knoll Overseas, Inc.Delaware Knoll Middle East, LLC (wholly owned subsidiary of Knoll Overseas, Inc.)Delaware Knoll Muebles y Sistemas S.A. (wholly owned subsidiary of Knoll Overseas, Inc.)Columbia Knoll Coverings Hong Kong Limited (wholly owned subsidiary of Knoll Overseas, Inc.)Hong Kong Knoll Commerce and Trade (Shanghai) Co., Ltd. (wholly owned subsidiary of Knoll Coverings Hong Kong Limited)Shanghai, China Knoll Europe B.V. (wholly owned subsidiary of Knoll Overseas, Inc.)Netherlands Knoll Italy, Ltd. (wholly owned subsidiary of Knoll Europe B.V.)England & Wales Knoll International S.p.A. (wholly owned subsidiary of Knoll Europe B.V.)Italy Knoll International, Ltd. (wholly owned subsidiary of Knoll Europe B.V.)England & Wales Knoll International S.A. (wholly owned subsidiary of Knoll Europe B.V.)France Knoll International GmBH (wholly owned subsidiary of Knoll Europe B.V.)Germany Knoll International S.A. (wholly owned subsidiary of Knoll Europe B.V.)Belgium Holly Hunt Enterprises, Inc.Illinois HHE Brazil 1 LLC (wholly-owned subsidiary of Holly Hunt Enterprises, Inc.)Illinois HHE Brazil 2 LLC (wholly-owned subsidiary of Holly Hunt Enterprises, Inc.)Illinois Holly Hunt Do Brasil Importação E Comércio De Mobiliários LTDA (wholly owned subsidiary of HHE Brazil 1 LLC and HHE Brazil 2 LLC)Brazil Holly Hunt International Sales Corporation (wholly-owned subsidiary of Holly Hunt Enterprises, Inc.)Illinois Holly Hunt Design, LLC (wholly-owned subsidiary of Holly Hunt Enterprises, Inc.)Illinois HHM2, LLC (wholly-owned subsidiary of Holly Hunt Enterprises, Inc.)Delaware HH Ruseau, LLC (75% owned by HHM2, LLC)Delaware HHM1 LLCIllinoisExhibit 23.1Consent of Independent Registered Public Accounting FirmWe consent to the incorporation by reference in the following Registration Statements:(1)Registration Statement (Form S-8 No. 333-121232) pertaining to the Knoll, Inc. 1996 Stock Incentive Plan, Knoll, Inc. 1997 Stock IncentivePlan, Knoll, Inc. 1999 Stock Incentive Plan, Knoll, Inc. Employee Stock Purchase Plan and The Knoll Retirement Savings Plan,(2)Registration Statement (Form S-8 No. 333-144020) pertaining to the Knoll, Inc. 2007 Stock Incentive Plan,(3)Registration Statement (Form S-8 No. 333-167788) pertaining to the Amended and Restated Knoll, Inc. 2010 Stock Incentive Plan, and(4)Registration Statement (Form S-8 No. 333-190522) pertaining to the Knoll, Inc. Amended and Restated 2013 Stock Incentive Plan;of our reports dated March 3, 2014, with respect to the consolidated financial statements and schedule of Knoll, Inc. and the effectiveness ofinternal control over financial reporting of Knoll, Inc. included in this Annual Report (Form 10-K) of Knoll, Inc. for the year ended December 31,2013./s/ Ernst & Young LLPPhiladelphia, PennsylvaniaMarch 3, 2014Exhibit 31.1 Certification of Chief Executive Officer I, Andrew B. Cogan, certify that: (1) I have reviewed this annual report on Form 10-K of Knoll, Inc.; (2) Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make thestatements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; (3) Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects thefinancial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; (4) The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined inExchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for theregistrant and have: (a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, toensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities,particularly during the period in which this report is being prepared; (b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under oursupervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes inaccordance with generally accepted accounting principles; (c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about theeffectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and (d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recentfiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to material affect, theregistrant’s internal control over financial reporting; and (5) The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to theregistrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions): (a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonablylikely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and (b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controlover financial reporting. Date: March 3, 2014/s/ Andrew B. CoganAndrew B. CoganChief Executive OfficerExhibit 31.2 Certification of Chief Financial Officer I, Craig B. Spray, certify that: (1) I have reviewed this annual report on Form 10-K of Knoll, Inc.; (2) Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make thestatements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; (3) Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects thefinancial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; (4) The Registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined inExchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for theregistrant and have: (a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, toensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities,particularly during the period in which this report is being prepared; (b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under oursupervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes inaccordance with generally accepted accounting principles; (c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about theeffectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and (d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recentfiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to material affect, theregistrant’s internal control over financial reporting; and (5) The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to theregistrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions): (a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonablylikely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and (b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controlover financial reporting. Date: March 3, 2014/s/ Craig B. SprayCraig B. SprayChief Financial OfficerExhibit 32.1 Certification of Chief Executive Officer In connection with the Annual Report on Form 10-K of Knoll, Inc. (the “Company”) for the year ended December 31, 2013, as filed with theSecurities and Exchange Commission on the date hereof (the “Report”), Andrew B. Cogan, Chief Executive Officer of the Company, certifies, pursuant to 18U.S.C. Section 1350 (as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002), that to my knowledge: a. The Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; andb. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of theCompany. March 3, 2014 /s/ Andrew B. CoganAndrew B. CoganChief Executive OfficerExhibit 32.2 Certification of Chief Financial Officer In connection with the Annual Report on Form 10-K of Knoll, Inc. (the “Company”) for the year ended December 31, 2013, as filed with theSecurities and Exchange Commission on the date hereof (the “Report”), Craig B. Spray, Chief Financial Officer of the Company, certifies, pursuant to 18U.S.C. Section 1350 (as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002), that to my knowledge: a. The Report fully complies with the requirements of Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934; andb. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of theCompany. March 3, 2014 /s/ Craig B. SprayCraig B. SprayChief Financial Officer
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