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Kooth plc

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FY2020 Annual Report · Kooth plc
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Kooth plc
Annual Report 2020

koothplc.com

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Strategic ReportKooth plc Annual Report 2020Strategic report

Mental health is a defining global challenge of our time 
Our purpose 
Chair’s statement 
Chief Executive Officer’s statement 
Kooth plc business model 
Market review   
Strategy 
Key performance indicators 
Chief Financial Officer’s review 
Section 172 statement 

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We create a welcoming space for 
effective personalised digital 
mental health care. Available to all.

Strategic report

Mental health is a defining global challenge of our time 
Our purpose 
Chair’s statement 
Chief Executive Officer’s statement 
Kooth plc business model 
Market review   
Strategy 
Key performance indicators 
Chief Financial Officer’s review 
Section 172 statement 

Corporate governance

Chair’s introduction to governance 
Report of the Audit Committee 
Report of the Remuneration Committee 
Directors’ report 
Statement of Directors’ responsibilities 

Financial statements

Independent auditor’s report   
Consolidated financial statements 
Notes to the consolidated financial statements 
Company financial statements 
Notes to the Company financial statements 

Company Information 

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Strategic ReportKooth plc Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Mental health is a defining global 
challenge of our time

The imperative for governments and 
corporations to act is becoming clear. NHS 
funding for mental health increased 4% to 
£13.1 billion in 2019/20, with an additional 
£2.3 billion committed by 2023/24. In 
business, research from the Chartered 
Management Institute (CMI) found that 72% 
of employees have named wellbeing as a top 
priority for managers in 2021.

Kooth was founded with the mission to 
tackle this global challenge by democratising 
access to effective digital mental health care, 
making it available to all.

The World Health Organisation forecasts 
that by 2030 poor mental health will be 
the number one cause of mortality and 
morbidity globally. The United Nations cites 
mental health within their 17 Sustainable 
Development Goals as a global call to action 
to achieve a better and sustainable future  
for all. 

In addition, while the long-term impact of 
COVID-19 is hard to predict, an estimated 10 
million people in England will need new or 
additional mental health support as a direct 
consequence of the pandemic according to 
the Centre for Mental Health. 

Health, the economy, and employment 
are all connected. Stress, depression, and 
anxiety accounted for almost half of the 
38.8 million lost working days in the UK in 
2019/20. The overall cost to the UK economy 
is estimated at £45 billion per annum.

Our purpose

We create a welcoming space for effective 
personalised digital mental health care. 
Available to all.

As a pioneer and innovator in digital mental 
health care, Kooth’s technology platform and 
clinical operating model have been developed 
over 15 years to deliver an integrated, 
personalised approach to mental health support, 
providing individuals with access to self-help 
tools, community-powered peer support, and 
text-based professional counselling. 

Our strategy and business model is to make 
digital mental healthcare universally available 
to all, through sales into the public sector, 
corporations, and international partnerships.

Safety, Anonymity, 
Accessibility

Community  
Peer Support

Self-Help

Counselling

Outcomes, Insights

Headline Statistics

Adults

Corporates

International

Children &
 Young People

Public Sector

Kooth Digital Platform & Clinical Operating Model

25%

Adults who experience 
mental illness per year

Kooth at a glance

20%

Children who experience 
mental illness each year

72%

Employees surveyed by 
CMI who rank wellbeing as 
top priority for managers 
in 2021

•  Trusted partner and position within 
the NHS and public sector markets 
- with excellent potential to expand in 
response to ever growing demand. 
•  Data advantage - more than a decade 

of anonymised mental health data gives 
clients unique insights into emerging 
trends.

•  Proprietary Technology - Kooth’s 

integrated and intelligent platform has 
been built with safety, anonymity, and 
accessibility at its heart.

•  Clinical Operating Model - a wide 

range of support in one platform stands 
Kooth apart from competitors. Offering 
choice and a range of services as and 
when is needed.

•  Consistently high Recurring Revenue 
- contracted revenue of 12 months 
or more represents more than 90% 
of revenue at an average three year 
growth rate of 36%+ per annum.

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
 
Chair’s statement

Dear Shareholders, 

“

In an unprecedented 
year, Kooth has risen 
to the challenge.

Peter Whiting
Non-Executive Chair, Kooth plc

I am delighted to present Kooth plc’s maiden full year results as a public company following our 
successful listing on AIM in September 2020. It is also my first as Chair since joining Kooth last 
May. 

Our IPO has already begun to deliver a number of strategic benefits to the Company, supporting 
our investment in product development, our clinical operating model, and expanding our team 
to pursue new market opportunities. We begin life as a public company in a position of financial 
strength, with a robust balance sheet and a net cash position. As a listed company we now 
operate with a high level of transparency that we know our customers, partners, and service 
users’ value. 

Key achievements

People and culture

At a time of exceptional uncertainty, Kooth 
stepped up to support our customers and 
partners, scaling our service to meet demand 
and delivering strong revenue growth ahead 
of our expectations. Our progress reflects 
Kooth’s leading position supporting children 
and young people via the NHS, and early 
success with our expansion to support the 
NHS Adult and Corporate markets.

We continued to see strong organic growth 
in our existing contract base with expansions 
in service usage and the age ranges 
supported. Our Children and Young People’s 
service (CYP) expanded to cover 85% of 
English Clinical Commissioning Groups 
(CCGs) and continued to expand into Wales. 
Our Public Sector Adult Services are now 
available to 1.5 million adults and we began 
to make inroads in the nascent corporate 
market. Kooth’s platform is now available to 
more than 7.8 million people across the UK.  

2020 was a year for ensuring solid 
foundations for future growth at Kooth, with 
our culture, values, purpose, and people a 
key focus for us. The journey ahead will be to 
continue to embed our values into business-
as-usual, as described in the CEO’s statement.

I am pleased to confirm that we continue 
to retain and attract talent based on these 
values. Our teams include colleagues with a 
wide variety of skills - clinical, technical and 
finance - all brought together by a common 
drive to grow their areas of the business and 
deliver on our purpose to make effective, 
personalised digital mental health care 
available to everyone. 

Diversity and inclusion are essential to 
Kooth’s core purpose. In July 2020 we 
appointed Steve Gilbert, OBE to chair our 
Diversity and Inclusion Council and we also 
established an Employee Voices Group so 
that we can better understand and embrace 
diversity across the organisation. 

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020Board changes

Our Executive Board was strengthened in 
2020 by the appointment of Tim Barker 
as CEO and Sanjay Jawa as CFO. Tim 
brings with him a wealth of experience 
from his career in the technology industry 
including leadership positions at DataSift 
and Salesforce. Prior to his appointment 
Sanjay had been a Non-Executive 
Director since 2018 through his role as an 
operating partner at ScaleUp Capital. He 
previously held senior finance positions at 
a combination of public and private equity-
backed technology and services businesses 
including Qualitest, Barclays and FTI 
Consulting.

As a clinical-first organisation I am very 
pleased to be joined by Professor Dame Sue 
Bailey as a Non-Executive Director. Sue is 
a qualified psychiatrist and academic who 
specialises in the field of Children and Young 
People’s mental health, underlined by her 
positions as Vice President of the British 
Association of Counselling and Psychotherapy 
and Chair of the Centre for Mental Health. Sue 
has extensive experience across Government, 
the NHS and charitable organisations, and in 
2013 was made a Dame for services to mental 
health.

Corporate governance

Summary

The Board is fully committed to its 
obligation individually and collectively to 
act in good faith to seek to promote the 
success of the company for the benefit 
of its shareholders as a whole and the 
interests of other stakeholders. Further 
details of our approach are set out in 
pages 34 to 52.

Independent Advisory Board

In addition to our plc Board, we 
established an independent advisory board 
to provide guidance and strategic advice 
on the ever evolving landscape of mental 
health. Chaired by Sir Norman Lamb, 
our advisory board has proved a valuable 
partner in helping guide our strategic 
direction and deepen our partnerships 
within the NHS, commercial, and charity 
sectors. 

Kooth begins 2021 with excellent momentum 
and a clear strategy for growth, after strong 
revenue growth and gross margin improvement 
in 2020.

In 2021, innovating and investing in our 
proprietary technology platform, data science, 
and a continued focus on our clinical delivery 
model are key to our future success. Kooth’s 
strategy is strongly aligned to NHS and 
other Government policy which we expect 
to continue to drive growth in our core 
Government markets. In 2021 we aim to 
continue growing substantially in the public 
sector adult market and begin to drive growth 
in the corporate market. 

The Board believes that we are well positioned 
for future success.

Peter Whiting
Non-Executive Chair

13th April 2021

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020“

We’re proud that in 
2020, Kooth stepped 
up and continued to 
scale up to support the 
mental health of our 
nation.

Tim Barker
Chief Executive Officer

Chief Executive Officer’s statement

A landmark year for Kooth

2020 was a year where remote-first 
technologies came to the foreground, 
with many industries accelerating their 
transformation to digital-first delivery 
models. 

As a mental health care business that was 
‘born digital’, this was a re-enforcement of 
the benefits of the digital operating model 
that Kooth has pioneered in partnership 
with the NHS over many years. We worked 
with NHS commissioners to expand access 
to Kooth into more regions within the UK, 
supported more people than ever before,  
and provided a safe, welcoming space for 
individuals in need. 

This was reflected in positive revenue 
growth of 50%, adjusted EBITDA growth 
from £0.1 million to £0.9 million, and an 
improved adjusted EBITDA margin to 7.2%. 
(2019: 1.6%)

Transition to life as a PLC 

In September 2020, we successfully floated 
on AIM. The move has bought many positive 
changes to Kooth. Our customers value the 
greater scrutiny and transparency that comes 
with life as a public company.  We invested 
in our systems to simplify and streamline 
reporting ahead of our IPO - meaning we 
operate our business with greater rigour than 
ever. 

Following the IPO, new investment in 
our technology, data science, and clinical 
product development will enable us 
to continue to deliver on our vision of 
personalised mental health care.

We’ve seen further contract expansion 
and high customer retention across the 
business, retaining 95% of our customers 
and delivering a net revenue retention of 
105%. In the Children and Young Persons 
market we now cover 85% of Clinical 
Commissioning Groups (CCGs) in England 
and have had our first commission from the 
Welsh Health Boards. Our Adult platform 
has seen considerable growth with 18 
additional contracts coming on board in 
2020. We now support more than 1.5 
million adults across the UK.

Ongoing investment in clinical safety and 
outcomes has led us to maintain a strong 
clinical performance in supporting our 
service users. 

The £16 million raised has allowed us to 
pay down all debt and create an investment 
plan to extend our technology, data science, 
clinical, and research functions to serve more 
users more effectively. 

Lastly, the IPO has enabled us to create 
a better relationship with our customers  
through increased transparency, and with 
our employees through our ability to offer our 
staff long term incentives to reward their hard 
work, passion and impressive results.

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020Our customers

COVID-19

2020 has been a year in which the NHS 
has needed support like never before. I have 
been exceptionally proud of how Kooth 
has collaboratively worked with the NHS 
and the country through the pandemic. As 
a remote-first organisation we have been 
able to support the NHS by continuing to 
expand our coverage for Children and Young 
People, increasing coverage of existing 
contracts to meet increased demand and a 
rapid scale up of our adult services to provide 
complementary online alternatives to IAPT 
(the NHS program to Improve Access to 
Psychological Therapies) and traditional face 
to face counselling services. 

We have worked collaboratively with the UK 
Government, providing our national data and 
insights to help gain a better picture of the 
impact of the pandemic on the nation’s mental 
health.

We are well-placed to meet the coming demand 
and structural changes in the NHS. As the 
market leaders we have exceptional local 
relationships across primary care, NHS providers 
and NHS commissioning systems. These 
relationships allow us to understand the value 
Kooth can continue to add to help reduce cost 
and improve outcomes across the mental health 
pathway.

Innovation

2020 was pivotal for us to innovate in two 
key areas of our business: data and self-
help. Data collection, security and usage is 
a critical part of our service, enabling us to 
better support our users, customers, and 
prove the effectiveness of our interventions. 

By introducing a self-assessment (known as 
a ‘measure of need’) for users we can now 
clinically measure the level of mental health 
support that individuals need, and track 

changes over time. In addition, our data science 
and research team continued to collaborate 
with academia and industry partners to prove 
the effectiveness of Kooth’s service built on our 
‘Theory of Change’ model. 

2020 also saw the addition of new self-help 
tools, with the introduction of the activity-
centre, providing a range of self-guided 
activities and a peer-support community to help 
individuals manage their own mental health. 

Talent

Kooth is all about its people. Employees at 
Kooth provide the most important support 
behind the platform to some of the country’s 
most vulnerable people. Our employees have 
been exceptional in 2020, juggling caring, 
health and childcare needs with the drive 
and determination to make sure all our 
service users are supported. 

us with a wealth of leadership experience in 
the digital health space. Kate was previously 
CEO of Doctor Care Anywhere and CEO of 
Blenheim Chalcot. 

In 2020 we grew to 306 employees, the 
majority of whom joined our product 
development and clinical delivery teams. 

We continue to retain and attract key 
talent and I am especially delighted that we 
welcomed our new Chief Operating Officer, 
Kate Newhouse, in May 2020 who joins 

Following our IPO in September we launched 
our first staff long term share incentive 
scheme (as outlined in the IPO admission 
document).

Kooth has provided vital support to UK 
citizens throughout the pandemic. Our 
remote delivery model has enabled us to 
scale up quickly and effectively to support 
our NHS colleagues in handling increased 
demands and shifting from traditional face to 

face services to digital support. We have been 
swift in moving to a greater focus on online 
promotion and using social media and our links 
with schools, GPs and social work to mobilise 
digital campaigns. 

Outlook

Kooth has a robust business model with 95% 
recurring revenue and is well positioned to 
help deliver effective and scalable services 
to deal with the aftermath of COVID-19 and 
the burgeoning mental health needs of the 
nation.

As a resilient and dynamic business we 
have a strong focus on delivering our 2021 
strategy and utilising the funds from the 

IPO to deliver on our purpose to make digital 
mental health care available to all, driving 
our expansion and growth. 

Longer term, we are fully aligned with NHS 
policy and the transition to Integrated Care 
Systems and Primary Care Networks. We 
are well placed to continue to build our 
adult services into adjacent areas such as 
supporting employers, the unemployed, 
universities and victims of crime.

Tim Barker
Chief Executive Officer

13th April 2021

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020Kooth plc business model

Kooth provides an integrated platform to meet the majority of mental health needs without 
waiting lists.

Inputs

•  Proprietary technology that meets NHS 
data protection and security standards
•  Highly skilled counsellors who provide a 

wide range of therapeutic interventions

•  The only UK-wide digital service 

accredited by the British Association of 
Counselling and Psychotherapy

•  Strong relationships with our 

stakeholders and communities we serve

•  Culture of care and support for our 

service users

•  Excellent revenue visibility

How we generate revenue

Kooth operates a subscription-based 
business model, with customers paying 
an annual fee based on expected 
platform usage (for public sector 
contracts), or a per-employee fee (for 
corporate customers). 

The platform is free at the point of 
access for eligible users. Contracts 
are promoted via local promotion and 
digital and social marketing campaigns. 
Contracts expand due to increased usage 
and expansion across a population.

Kooth has a very high percentage of 
recurring revenue.

Our values

Our values have been built by our service users and our employees and underpin 
everything that we do.

Our channels

Commissioned by the 
NHS. Freely available 
to 7.8 million Children 
and Adults

Corporates

Supporting every 
employee to 
thrive.

International

Partnership and direct 
expansion into new 
geographies

Our platform: an anonymous, safe space

Community

Self-help

Peer Support Network

Content & Activities

Live Chat
Immediate Support 

Wellbeing Practitioners
Counsellors

Alongside you

Flexible

We are alongside you, 
warm, welcoming and 
companionable.

We offer choice because 
you are in control of what 
you need.

Compassionate

We don’t judge. We 
listen, counsel and 
support.

Committed

No matter what 
support you need, 
we’re here to help.

Safe

We are a safe space for 
users and we are serious 
about safeguarding.

Benefits

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Personalised mental 
health care

Clinical outcomes

Mental health trends 
and insights

Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020How we add value

Who?

What we do

How this helps

NHS Customers

UK Public

We provide the NHS 
with a safe, effective 
and scalable solution for 
mental health services 
across the country that 
reduces demand on the 
system and saves money

We provide anonymous, 
safe and easily acces-
sible mental health 
support to improve the 
country’s well-being

85% of Clinical 
Commissioning Groups 
commission Kooth

7.8m people across the 
UK now have access to 
Kooth

Shareholders

We deliver long-term 
shareholder value

50% revenue growth in 
2020

Corporates

Employees

We engage with  
employers to provide 
anonymous support to 
their staff

Over 30,000 employees 
now covered by Kooth 
in 2020

We invest in  
technology  
development, data  
science and  
engineering to  
accelerate service  
efficacy

We doubled our  
engineering team in 
2020 and invested over 
£1.5 million in tech and  
research and  
development

Market review

Mental health has emerged as a defining 
global challenge of our time. Research 
shows 1 in 4 adults and 1 in 5 children 
in the UK experience a mental illness in 
any given year. Untreated mental health 
problems account for 13 per cent of the 
total global burden of disease. 

It is projected that, by 2030, mental 
health problems will be the leading cause 
of mortality and morbidity globally. In 
addition to the direct costs associated with 
mental health illnesses for individuals 
and their loved ones, the economic cost to 
businesses is substantial. It is estimated 
that mental illness costs UK employers 
up to £45 billion per annum through lost 
productivity, employee turnover, and 
absenteeism.

In the last few years, the NHS has become 
increasingly aware of the growing need 
to invest in mental health services and 
treatment. In 2019-2020, the NHS budget 
for mental health totalled around £13.1 
billion. This was an increase of 4% on the 
previous year. 

As part of the 2019 NHS Long Term 
plan, a further £2.3 billion is committed 
to mental health funding by 2023/24. 
Yet despite this increased spending, 
expenditure on mental health has not kept 
pace with demand. 

The COVID-19 pandemic has also had a 
marked effect on mental health globally. 
Measures taken by national governments, 
including social distancing and mandatory 
working from home, have been viewed 
as essential in decreasing the rate of the 
virus spreading. These same measures, 
however, contribute to a severe negative 
effect on populations’ wellbeing: a lack 

of social interactions; restricted access to 
open spaces; confined living conditions 
with young children and elderly relatives; 
and anxiety associated with working 
from home, being furloughed or made 
redundant are all proven to be detrimental 
to mental wellbeing. Given the growing 
demand for mental health services this is 
an area where digital platforms can play 
a significant role in expanding access to 
mental health support, providing access 
to high quality professional counselling 
and self-help tools, delivering early 
intervention, prevention and ongoing 
support for individuals with mental health 
problems. 

The need for Kooth in 
numbers

62%

22%

increase in demand (logins) 
for Kooth in 2020

increase in suicidal ideation 
and self-ham vs 2019

9%

increase in eating 
difficulties

21%

increase in concerns 
about parenting / family 
relationships

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020“

Digital delivery of quality mental 
health service is the only way to 
meet demand. Never before has early 
intervention, prevention and fast 
access to quality support been more 
important.

The growing need for effective mental 
health services is putting a huge strain 
on the NHS, communities and having 
a broader socioeconomic impact. We 
know that the faster someone accesses 
support, when and how they need it, 
the more likely they are to engage in 
treatment and recover. 

That is why at Kooth we continue to 
provide a highly accessible service 
that provides a variety of therapeutic 
interventions and offers choice to our 
service users. 94% of our service users 
would recommend Kooth to a friend or 
family which is a statistic we can all be 
really proud of.

Dr Lynne Green
Chief Clinical Officer

Gathering momentum

Kooth continues to gather momentum in our chosen UK markets and sees continued growth 
in these areas for 2021:

•  Corporate Expansion: A potential 

market opportunity in excess of £150 
million to expand into the UK corporate 
market to support employee mental 
health initiatives. 

• 

International Markets: A large market 
opportunity exists to take Kooth’s 
innovative technology and clinical 
operating model into new markets 
through local partnerships and direct 
expansion into the US market.

•  NHS Children and Young People 

Growth: Continued growth of Kooth for 
children and young people to serve the 
growing demand for mental health care 
services. A potential market opportunity of 
up to £85 million to expand to nationwide 
support for 10-25 year olds and expanded 
usage by the population.  

•  NHS Adult Growth: NHS spending 

on Adult mental health was estimated 
at £11 billion for 2019/20. A potential 
opportunity of £300 million to provide 
early intervention and ongoing support 
into NHS CCGs, Local Authorities, and 
Public Sector organisations to provide help 
for adults, either as public health services 
within a region, or focused on specific 
groups such as new parents, victims of 
crime, or frontline workers.   

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020 
Strategy

Kooth has a clear 4-pillar growth strategy to support the increasing demand for mental health 
services in the public and private sector, both in the UK and internationally, all underpinned by 
our proprietary technology platform and clinical operating model. 

NHS CYP 
Growth
Continue to scale 
Kooth to support 
children and young 
people.

International
Growth
Grow Kooth into 
international 
markets.

Kooth Platform 
& Clinical 
Delivery Model
Safe, Effective, Personalised.

NHS Adult 
Growth
Replicate our success 
in the adult public 
sector market. 

Corporate  
Expansion
Bring the benefits 
of Kooth to every 
workplace.

Continue to scale Kooth to support young people

As the UK’s largest digital provider to the 
NHS for Children and Young People, we 
intend to continue to invest, grow and scale 
in this important market to meet the growing 
demand for mental health support across the 
UK. We aim to achieve this by:

•  Selling to Commissioners yet to partner 
with Kooth in England and devolved 
nations to continue to expand the 
availability of Kooth across the UK 

•  Focusing on digital and in-person 

promotion of Kooth within schools, GPs, 
and with other key stakeholders to raise 
awareness and educate potential users on 
how to access support via Kooth 

•  Expanding our current contracts as we 

grow usage, supported by a dedicated 
account management team to ensure 
commissioner’s objectives are met; and 

•  Growing our Service Delivery team to 

support the growing demand

Replicate our success in the 
adult public sector market

Bring the benefits of Kooth 
to every workplace

In (pre-pandemic) 2019/20, the NHS spent 
approximately £11 billion a year on Adult 
Mental Health. The Directors believe that 
there is a significant need and opportunity 
for Kooth’s digital services within the Adult 
population, working in partnership with the 
public sector.

2020 has proved to be a foundational year 
for establishing Kooth Adult within the 
market, adding 18 new customers and £0.9 
million ARR. We intend to continue to focus 
on expanding this business, providing easy 
access to effective, professional mental 
health care. 

Deloitte’s 2020 report (Mental Health 
and Employers) estimates that poor 
mental health costs UK employers up 
to £45 billion a year. More recently, the 
Chartered Management Institute (CMI) 
reported that 72% of employees have 
named wellbeing as a top priority for 
managers in 2021, a trend that has been 
accelerated by the pandemic. 

The Directors believe there is a large, 
untapped market opportunity to 
support employers and employees. 
While a nascent market today, Kooth’s 
expertise and track record gives us a 
strong proposition to bring to businesses, 
especially as organisations adapt to a 
‘new normal’ of remote working, digital 
transformation, and an imperative to 
support the wellbeing of the workforce. 

Expand Kooth proprietary technology platform & clinical delivery model

A key area of focus for 2021 will be to 
continue to invest in our proprietary 
technology and clinical operating model 
that underpins our service, with three key 
focus areas: 

Safe: As a service that supports vulnerable 
individuals, safeguarding is at the heart 
of everything we do at Kooth. We will 
continue to invest in our safeguarding 
processes, people, and training for our 
practitioners.

Effective: Measurement of outcomes 
is a key area of focus for Kooth and our 

customers. In 2021 we will continue to 
partner with academia and the NHS to 
prove the effectiveness of digital mental 
health, both in its therapeutic and 
economic impact. 

Personalised: Our bespoke approach to 
mental health helps address the challenge 
that “no one size fits all” in mental health. 
Our strategy is to use the collective data 
from our service to personalise our service 
to the wants and needs of individuals. 
This helps improve outcomes, service 
effectiveness, and provides insights 
that we can use for future service 
improvement.

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
Key performance indicators

Total revenue

Annual Recurring Revenue (ARR)

Number of customers

Population coverage

£13.0m
2020

£8.7m
2019

£14.1m
2020

£10.6m
2019

132
2020

81
2019

7.8m
2020

5.9m
2019

As we continue to invest in and 
grow our business, revenue growth 
demonstrates the progress we are 
making.

Annual Recurring Revenue (ARR) is 
the annualised revenue of customers 
engaged or closed at the year end 
date (31 December 2020) and is an 
indication of the upcoming annual 
value of the recurring revenue. This is 
used by management to monitor long 
term revenue growth of the business.

The total number of live contracts 
with customers. This demonstrates 
the progress the business has made 
within the market and subsequently 
drives not only existing revenues but 
also the potential for future growth 
and uplifts.

The total number of people who have 
access to the Kooth service and is a 
clear indicator of our accessibility.

Gross margin

Adjusted EBITDA

Service User logins

60.9%
2020

51.5%
2019

£0.9m
2020

£0.1m
2019

Direct costs include the cost of our 
practitioners, clinical staff directly 
involved in the delivery of our 
services and our engagement team 
who are responsible for promoting 
Kooth within a region.

Earnings before interest, tax, 
depreciation and amortisation in the 
financial year, adjusted for share 
based payments and exceptional 
costs. This metric provides a more 
comparable indication of the Group’s 
core business performance by 
removing the impact of non-trading 
items that are reported separately. 

1,100,000
2020

682,000
2019

The number of logins to Kooth from 
users, more than 62% growth since 
2019.

7.8m

22

23

Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020“

We have laid a strong 
foundation for the  
future through significant 
growth and investment  
in 2020.

Sanjay Jawa
Chief Financial Officer

Chief Financial Officer’s statement

Significant growth

IPO outcome

This is the first annual report and accounts 
issued by Kooth plc following a corporate 
reorganisation implemented shortly prior 
to the Admission to trading on AIM on 2 
September 2020 (the “IPO”).

The fundraising undertaken by Kooth plc 
as part of the IPO was highly successful, 
raising £16 million for the Company (prior 
to expenses of £1.8 million), reflecting the 
strength of institutional investor demand for 
Kooth. This allowed Kooth to repay in full 
all debt and leaves us with a healthy cash 
position. 

Incorporation, Group reorganisation & scope of financial results

The Company was incorporated as Hamsard 
3564 Limited on 19 March 2020 as a private 
limited company. 

On 6 August 2020, the Company acquired 
all the issued share capital of Kooth Group 
Limited (formerly Xenzone Group Limited), 
by way of a share for share exchange with 
the shareholders of Kooth Group Limited at 
that time. On 24 August 2020, by a special 
resolution of the Company, the Company was 
re-registered as a public company limited by 
shares and the name of the Company was 

Revenue

Group total revenue grew by 50% to £13.0 
million in the year, driven primarily by fee 
uplifts from existing NHS clients and new 
business in Adult and CYP as well as a small 
number of one-off COVID-19 related projects.

Recurring revenue comprises income invoiced 
for services that are repeatable and consumed 
and delivered on a monthly basis over the 
term of a customer contract. Annual Recurring 
Revenue (ARR) is the annualised revenue of 

changed to Kooth plc. This was undertaken in 
anticipation of the IPO. 

The financial results included in this annual 
report cover the Group’s combined activities 
for the 12 months ended 31 December 2020 
with the comparatives for the previous 12 
months being those of Kooth Group Limited 
and its subsidiaries (prepared in accordance 
with applicable International Financial 
Reporting Standards).

customers engaged or closed at that date 
(31 December 2020) and is an indication of 
the upcoming annual value of the recurring 
revenue. This is used by management to 
monitor long term revenue growth of the 
business. 

ARR grew by 33% driven by fee uplifts from 
existing clients and new business in Adult and 
CYP.

24

25

Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020Gross margins

Statutory loss after tax year

Gross margin grew from 51.5% to 60.9% 
in the year. Direct costs include the 
cost of our practitioners, clinical staff 
directly involved in the delivery of our 
services and our engagement team who 
have responsibility for promoting Kooth 
to potential users in a region.

With the start of the UK national 
lockdown in March 2020 there was 
a significant reduction in our physical 
engagement team activity with most 
engagement meetings conducted 
virtually. This led to a reduction in travel 
and subsistence costs as well as allowing 
the team to reach more users, driving an 
increase in gross margin. 

This was partially offset by an increase 
in overall marketing and social media 
costs within administrative expenses. 
Gross margin also benefited from 
shorter go-live periods between closing 
a contract and commencement of 
services and revenue as clients looked to 
accelerate the implementation of Kooth 
particularly during the lockdown closure 
of schools.

The costs we incurred in achieving 
the IPO and the share based payment 
expense incurred as a result of 
accounting for the fair value of 
shares acquired by employees pre IPO 
contributed to the Group loss after tax 
for the year of £1.5 million (2019: loss of 
£1.1 million).

Administrative expenses

Excluding depreciation, exceptional and 
other non-trading items, administrative 
expenses grew by £2.8 million in the 
year, a 61.2% increase year on year, in line 
with our strategic investment plan. This 
was primarily driven by increases in staff 
costs resulting from increases in overall 
headcount across the support teams, the 
strengthening of the senior management 
team that took place during 2020 and 
costs associated with being a listed 
company. In addition, the Group increased 
marketing expenditure significantly in 
2020 over relatively modest expenditure 
in 2019 to offset the reduction in direct 
engagement by the Kooth Engagement 
teams.

Adjusted EBITDA

Adjusted results are prepared to provide a 
more comparable indication of the Group’s 
core business performance by removing 
the impact of certain items including 
exceptional items (material and non-
recurring), and other, non-trading, items 
that are reported separately. Adjusted 
results exclude items as set out in the 
consolidated statement of profit and loss 
and below, with further details given 
in Notes 6, 7, 8, 12, 13 to the financial 
statements. In addition, the Group also 
measures and presents performance 
in relation to various other non GAAP 
measures, such as gross margin, annual 
recurring revenue and revenue growth. 

Adjusted results are not intended to replace 
statutory results. These have been presented 
to provide users with additional information 
and analysis of the Group’s performance, 
consistent with how the Board monitors 
results. 

Taxation

There was no current year corporation tax 
charge due to accumulated losses combined 
with the overall current year. The tax credit 
in 2020 and 2019 both related to Research 
and Development expenditure credits.

Cash

Net cash at year end was £7.8 million 
(2019: net debt of £5.2 million) following 
the receipt of the proceeds of the IPO and 
the repayment of all shareholder debt. 
The Group’s current cash reserves provide 
sufficient capital to fund current planned 
product and software development, any 
international expansion and working 
capital as the business continues to grow.

Adjusted EBITDA (being EBITDA 
prior to exceptional costs) is 
calculated as follows:

£’m

2020

2019

Operating Loss 

1.6

0.9

Add back:

Depreciation & 
Amortisation

1.5

1.0

Share based 
Payment expense

IPO and other  
exceptional items

0.5

0.6

-

-

Adjusted 
EBITDA

0.9

0.1

Capital expenditure

Software and product development 
costs aside, the Group’s ongoing capital 
expenditure requirements are expected 
to be modest and focused on headcount 
growth.

26

27

Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020Capitalised development costs

The Group continues to invest in product and 
platform development resulting in ongoing 
improvements in its delivery platform. Costs 
are a combination of internal and external 
spend. Where such work is expected to 
result in future revenue, costs incurred that 
meet the definition of software development 
in accordance with IAS38, Intangible 
Assets, are capitalised in the statement of 
financial position. During the year the Group 
capitalised £1.5 million in respect of software 
development (2019: £0.9 million).

In implementing its product development 
strategy following the IPO the Group 
anticipates capitalising software costs at a 
higher rate over the next few years during a 
period of accelerated product investment.

Capital and Reserves 

Total equity for the year increased by £13.7 
million to £10.9 million (2019: £(2.8) million), 
reflecting the issue of shares in September 
2020, partly offset by the loss for the year.

IFRS 16 adoption & right of use assets

As a result of the transition to IFRS, the Group 
has adopted IFRS 16 from 1 January 2019. This 
has altered the treatment of the following 
elements of the Group’s operations, the future 
value of which are capitalised as Right of Use 
Assets and the annual costs of which are now 

treated as depreciation and interest: 

Costs associated with the leases of the Group’s 
offices in the UK which were previously 
included within administrative expenses 
under UK GAAP.

Dividend policy

The Group’s intention in the short to medium 
term is to invest in order to deliver capital 
growth for shareholders. The Board has not 
recommended a dividend in respect of the 

year ended 31 December 2020 and does not 
anticipate recommending a dividend within 
the next year but may do so in future years.

Safeguarding incidents
The Group is not a crisis service; however, 
given the nature of the Group’s activities, 
it is necessary to have significant 
procedures in place to mitigate potential 
reputational damage in the event of a 
serious safeguarding incident.

COVID-19: 
The full scale of potential impact of 
the pandemic is still unknown and is 
dependent on the course of the disease. 
During 2020 and throughout the 
pandemic to date Kooth has provided vital 
support to UK citizens and our remote 
delivery model has enabled us to scale up 
to support the NHS.  

As the Group provides essential mental 
health services across the UK, the 
Directors remain confident that the Group 
will continue to operate and be successful 
in the new environment.  

Principal risks and uncertainties

The Group is exposed to a variety of risks 
and actively manages them through risk 
management procedures. While risk cannot 
be eliminated altogether, actions are taken to 
mitigate risk wherever possible. 

Details of the Group’s financial risk 
management objectives and policies of the 
Group and exposure to foreign exchange risk, 
market risk, credit risk and liquidity risk are 
given in note 15 to the consolidated financial 
statements.

The material business and operational risks 
that the Directors consider the Group to be 
exposed to include, but are not limited to, the 
following:

Cyber security
As a business that holds Service User 
data maintaining controls over this risk is 
imperative. The Group ensures all data and 
communication are encrypted and personal 
data is stored securely, and has considerable 
data breach policies in place.

System outages
The Group requires stable and robust systems 
and hosting services to enable the service to 
function. Any disruption to this could result 
in compromised Service User experience and/
or reputational damage. To prevent this the 
Group has regular testing on its systems in 
addition to active monitoring and a specific 
recovery plan.

Sanjay Jawa
Chief Financial Officer

13th April 2021

28

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Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020 
Section 172 Statement

Stakeholder

Engagement

The Board understands the views of the Group’s other key stakeholders and their interests, 
and the matters set out in Section 172 of the Company’s Act 2006 have been considered in 
board discussions and decision-making. 

The Directors must consider the following in meeting the requirements of Section 172 (1) of 
the Companies Act 2006:

•  The likely consequences of any decision in the long term

•  The interests of the company’s employees

•  The need to foster the company’s business relationships with suppliers, customers and 

others, 

•  The impact of the company’s operations on the community and the environment, 

•  The desirability of the company maintaining a reputation for high standards of business 

conduct

•  The need to act fairly as between members of the company. 

We have identified our key stakeholders as follows:

Employees
We understand that our 
employees are at the core of 
everything we do and 
maintain a focus on their 
interests and wellbeing. 

We appointed Steve Gilbert 
OBE to chair our Diversity 
and Inclusion council during 
2020, and also established 
an Employee Voices Group 
to better understand and 
embrace diversity across the 
organisation. We now run an 
Employee Engagement Survey 
three times a year. The results 
are reviewed at the senior 

management level and feedback 
is used to inform employee 
development and policies.

Following our IPO we were able to 
award long term incentive share 
options to all our employees. We 
also formed a rapid response to 
the COVID-19 pandemic to ensure 
the wellbeing of our employees 
was implemented.

Customers
Communication with our 
customers is fundamental 
to understanding how we 
can continue to add value 
through our digital mental 
health services.

Our Admission to AIM has 
benefitted our customers 
through greater transparency 
facilitated by the increased 
scrutiny that comes with 
being a public company. 
During the year we have 

continued to support the NHS 
by increasing coverage of our 
existing Children and Young 
People contracts to meet 
increased demand, whilst also 
scaling up our other services. 

Investors
The Board maintains strong 
relationships with investors 
and supports open channels 
of communication. 

Regular meetings are held 
between the Chief Executive 
Officer, Chief Financial 
Officer and institutional 
investors and analysts to 
ensure that the Company’s 
strategy, financials and 
business developments are 
communicated effectively. 

The Group’s investor 
relations website is updated 
on a regular and timely 
basis. More information on 
the Board’s relationships 
with investors is provided 
in the next section of the 
report.

Communities
The Group is committed to 
providing an accessible and 
diverse service to all.

The Group is committed 
to providing an accessible 
and diverse service to all, 
including working with 
leading LGBTQ+ and Black 
and non-white influencers 
to provide appropriate 

content to our communities. 
By nature of being a digital 
service provider, the Group’s 
operations are deemed to 
have low environmental 
impact.

Suppliers
The relationship we 
have with our suppliers 
is crucial to ensuring 
the smooth-running 
of our business and its 
operations.

The relationship we have 
with our suppliers is 
crucial to ensuring the 
smooth-running of our 

business and its operations. 
We encourage an honest 
dialogue with all suppliers.

30

31

Strategic ReportStrategic ReportKooth plc Annual Report 2020Kooth plc Annual Report 2020Corporate governance

Chair’s introduction to governance 
Report of the Audit Committee 
Report of the Remuneration Committee 
Directors’ report 
Statement of Directors’ responsibilities 

34
41
44
48
52

32

33

Strategic ReportKooth plc Annual Report 2020Corporate GovernanceKooth plc Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chair’s introduction to governance

Dear shareholder,

I am pleased to present the Corporate 
Governance Statement as Chair of the Board 
of Directors of Kooth plc (Kooth, or the 
Company/Group as the context requires). As 
Chair, it is my responsibility to ensure that 
Kooth has both sound corporate governance 
and an effective Board. Since the Company 
listed on AIM during the year, it has chosen 
to adopt the Quoted Companies Alliance’s 
Corporate Governance Code for Small and 
Mid-Size Quoted Companies (the “QCA Code”), 
to the extent it is appropriate having regard to 
the Company’s size, Board structure, stage of 
development and resources. 

The Board

The Directors of Kooth recognise the value 
of good corporate governance in every part 
of the business. The Board considers that 
compliance with the QCA Code will enable 
us to serve the interests of all our key 
stakeholders, including our shareholders, and 
will promote the maintenance and creation 
of long-term value in the Company. This 
report describes our approach to governance, 
including information on relevant policies, 
practices and the operation of the Board and 
its Committees. 

The Board comprises the Independent 
Non-Executive Chair, two Non-Executive 
Directors and two Executive Directors. Short 
biographical details are set out on page 35. 

In carrying out its governance role, the main 
task of the Board is to drive the performance 
of the Group. The Board must also ensure that 

the Group complies with all its contractual, 
statutory and any other legal obligations, as 
well as the requirements of any regulatory 
body. The Board has the final responsibility 
for the successful operations of the Group, 
and meets monthly to set the overall 
direction and strategy of the Group, and such 
other times as necessary.

Peter Whiting
Independent 
Chair 
Joined May 2020

Twenty-five years’ experience as an investment 
analyst in equity markets, and experience over 
the past nine years as a non-executive director 
on the board of several public and private 
companies (currently including FDM Group 
plc, Aptitude Software plc and D4t4 Solutions 
plc). Peter has experience in a broad range of 
sectors, but focused particularly on technology, 
including software and engineering. 

Sue Bailey
Independent Non-
Executive Director 
Joined August 2020

Non-Executive Director at Manchester 
University NHS Foundation Trust and thirty 
years’ experience as a Child and Adolescent 
Psychiatrist. 

Simon Philips
Non-Executive 
Director 
Joined October 2015

Managing Partner of ScaleUp Capital with 
experience of providing growth capital and 
expertise to businesses in the technology, 
digital, business services and information 
sectors. 

Tim Barker
Executive Director /
Chief Executive Officer 
Joined January 2020

Former CEO of DataSift, with over 30 years 
experience in technology and SaaS startups 
and scale-ups, including successful exits to 
Meltwater and Salesforce.

Sanjay Jawa
Executive Director /
Chief Financial Officer 
Joined March 2020

Former Operating Partner and CFO at 
ScaleUp Capital, along with senior financial 
positions at a combination of public and 
private equity backed technology and services 
businesses including Qualitest, Barclays 
and FTI Consulting. Chartered Accountant 
and previously an audit manager at Price 
Waterhouse.

34
34

35

Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020Board meetings

The Board meets on a regular basis throughout 
the financial year and as required on an ad 
hoc basis with a mandate to consider strategy, 
operational and financial performance and 
internal controls. In advance of each meeting, 
the Chair of the Board sets the agenda, with 
the assistance of the Company Secretary. 
Directors are provided with appropriate and 
timely information, including board papers 
distributed in advance of the meetings. Those 
papers include reports from the executive 

Board and committee attendance

team and other operational heads.
Richard Almond of Almond + Co is the 
Company Secretary and attends all Board 
meetings as well as advising on corporate 
governance matters. The Company Secretary 
produces full minutes of each meeting, 
including a log of actions to be taken. The 
Chair of the Board then follows up on each 
action at the next meeting, or before if 
appropriate.

From the period since admission of the Company to AIM on 2 September 2020 to the year-end 
date of 31 December 2020, the attendance of the Board and the Committees is as follows:

Matters reserved for the board

Matters reserved for the decision of the Board include, but not limited to: 

•  Approving the Group’s strategic aims and objectives; 

•  Reviewing performance against the Group’s strategic aims, objectives and business plans; 

•  Overseeing the Group’s operations; 

•  Approving changes to the Group’s capital, corporate, management or control structures;

•  Approving results announcements and the annual report and financial statements; 

•  Approving the dividend policy; 

•  Declaring the interim dividend and recommending the final dividend and any special dividend; 

•  Approving any significant changes in accounting policies; 

•  Approving the treasury policy; 

•  Approving the Group’s risk appetite and principal risk statements; 

•  Reviewing the effectiveness of the Group’s risk and control processes; 

•  Approving major capital projects and material contracts or arrangements; 

•  Approving all circulars, prospectuses and admission documents; 

•  Ensuring a satisfactory dialogue with shareholders; 

•  Establishing Board committees and approving their terms of reference; 

•  Approving delegated levels of authority; 

•  Approving changes to the Board and its committees; 

Board attendance

Director

Postition

Max Possible 
Attendance

Meetings 
Attended

•  Determining the remuneration policy for the Directors and other senior executives; 

•  Providing a robust review of the Group’s corporate governance arrangements; and 

Peter Whiting

Dame Sue Bailey

Simon Philips 

Tim Barker

Sanjay Jawa

Non-Executive Chair

Non-Executive Director

Non-Executive Director

Chief Executive Officer

Chief Financial Officer

3

3

3

3

3

3

3

3

3

3

Committee attendance

Director

Audit

Remuneration

Independence

Peter Whiting

Dame Sue Bailey

Simon Philips

1

1

1

1

1

1

✓

✓

-

•  Approving all Board mandated policies.

Audit Committee

The Audit Committee comprises three 
Non-Executive Directors, two of whom 
are independent, namely; Peter Whiting 
(Committee Chair), Sue Bailey (INED) and 
Simon Philips (NED). The CFO may be invited 
to attend meetings of the Audit Committee at 
the discretion of the Committee Chair.

The Audit Committee is responsible for the 
annual and half-yearly reports to shareholders, 
other public announcements of a financial 

nature, review of the likelihood of any fraud 
risks, review of the effectiveness of the 
Groups internal control and risk management 
system and overseeing the relationship with 
the external auditors. The Audit Committee 
will also review the appointment of the 
external auditor, their independence, the 
audit fee, and any questions of resignation or 
dismissal.

The Audit Committee will meet at least three 
times per annum.

36

37

Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020Remuneration Committee

The Remuneration Committee comprises 
Simon Philips (Chair), Sue Bailey and Peter 
Whiting. Only members of the committee 
have the right to attend meetings, however 
other individuals such as the CEO, the Head 
of Human Resources and external advisors 
may be invited to attend. No individual will 
be present for any discussion on their own 
remuneration.

The role of the Remuneration Committee 
includes responsibility for all aspects of the 
remuneration of Executive Directors, including 
salary, annual bonus (where appropriate) and 
share-based payments and an awareness of 
remuneration within the wider workforce 
and the administration of all share-based 
remuneration plans within the organisation. 

The Remuneration Committee will meet at 
least three times per annum.

Election and re-election of the  
Directors

In accordance with the Company’s Articles 
of Association, each of the directors will 
retire and stand for re-election at the 
forthcoming AGM.

Board Evaluation

Since the Company’s admission to AIM 
on 2 September 2020, the Board is newly 
established comprising of two Executive 
Directors and three Non-Executive Directors, 
one of whom is the Non-Executive Chair. 
The Board has not yet conducted a formal 
evaluation of its operations and practices, 
whether by a formal internal process or with 
the support of external advisers due to the 
busy board calendar and short time since 
admission but will seek to conduct such 
evaluation in the current financial year.

Relationships with stakeholders

The Board is committed to open and 
ongoing engagement with the Company’s 
Shareholders. The Board will communicate 
with Shareholders through: 
•  The annual report and accounts;
•  The interim and full-year results 

announcements

•  Trading updates (where required or 

appropriate) 

•  The annual general meetings
•  The Company’s investor relations website 
(in particular, the “RNS News” and “AIM 
Rule 26” pages) 

The Chief Financial Officer is the primary 
contact for Shareholders and there is a 
dedicated email address  
(investorrelations@kooth.com) for 
shareholder questions and comments. 
Regular meetings are held between the Chief 
Executive Officer, Chief Financial Officer and 
institutional investors and analysts to ensure 
that the Company’s strategy, financials and 
business developments are communicated 
effectively. The Board intends to engage with 
Shareholders who do not vote in favour of 
resolutions at annual general meetings to 
understand their motivation.

Risk management and internal controls

The Board acknowledges its responsibility 
for establishing and maintaining the Group’s 
system of internal controls and will continue 
to ensure that management keeps these 
processes under regular review and improves 
them where appropriate.

The Board’s financial risk management 
objectives involve safeguarding the Group’s 

Social responsibilities

The Group takes its corporate social 
responsibilities very seriously and is focused 
on maintaining effective working relationships 
across a wide range of stakeholders including 
employees, existing and new customers, and 
most importantly, our service users.

Our core purpose is to provide a welcoming 
service. By that we mean to build and deliver 
a product that preserves anonymity and 
removes the barrier of stigma and access. 
Accessibility is at the heart of our product 
design and clinical delivery. To provide an 
effective and personalised service maintaining 
the trust of service users and the market 
by ensuring outcomes and evidence for our 
interventions and to provide a service that 
can be commissioned for all. We build a 
service that puts diversity and inclusion at its 
heart - ensuring that we remove barriers to 

Culture

assets by identifying, managing, monitoring 
and reporting the critical risks across 
the business. As part of the admission to 
AIM, the Group has set up a risk register 
which includes identifying, monitoring and 
reporting the critical risks of the business. 
The risk register covers commercial, 
financial, operational, competitive, IT/
technology and other risks, and the Board 
commits to continually review the risks and 
ensure that they are being addressed.

great mental health services for all people 
regardless of race, age, gender, sexuality or 
socioeconomic situation.

By nature, the Group’s regular operations are 
judged to have a low environmental impact 
and are not expected to give rise to any 
significant inherent environmental risks over 
the next 12 months.

In line with our values and governance 
arrangements, we ensure we comply with 
laws and standards in relation to labour 
practices and human rights, including 
slavery and human trafficking legislation. We 
expect everyone at Kooth to understand and 
display our values to the highest standards. 
We continuously assess the risk of modern 
slavery occurring in our organisation, our 
service users and with our suppliers. 

The Group promotes a culture of integrity, 
honesty, trust and respect and all employees 
of the Group are expected to operate in an 
ethical manner in all of their internal and 
external dealings. In 2020 we launched our 
new company values across the organisation 
and these are embedded at the heart of 
everything we do. The staff handbook and 

policies promote this culture and include 
such matters as whistleblowing, social media, 
anti-bribery and corruption, communication 
and general conduct of employees. The Board 
takes responsibility for the promotion of 
ethical values and behaviours throughout the 
Group, and for ensuring that such values and 
behaviours guide the objectives and strategy 
of the Company.

38

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Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020Diversity and inclusion

Kooth provides a service that puts diversity 
and inclusion at its heart - ensuring that 
we remove barriers to great mental health 
services for all people regardless of race, 
age, gender, sexuality or socioeconomic 

situation. Traditionally both digital health 
and mental health services have struggled 
to provide truly inclusive services and Kooth 
sees our platform as a key differentiator in 
the market. 

Diversity and inclusion 
in our products

We design and build our platform to 
meet the Web Accessibility Guidelines 
(WCAG) 2.1 level AA. Being careful not 
to exclude people takes diligence, and 
some specialised knowledge. Every 
new feature we’ve built in the last 
few months meets the WCAG 2.1 AA 
standard. Our participation team works 
with service users and potential service 
users of all backgrounds to ensure input 
into our design process. 

Diversity and inclusion 
in our marketing & promotion

We are committed to a diverse 
marketing and promotion plan that 
links in with faith, political and racial 
groups on the ground to promote 
Kooth’s services. We work with leading 
LGBTQ+ and Black and non-white 
influencers to promote appropriate 
content to our communities. 

Diversity and inclusion 
in our leadership

We established the Kooth Diversity and 
Inclusion Council in June 2020 and 
appointed Steve Gilbert OBE to chair the 
council. The purpose is to ensure we continue 
to do everything we can to reach Black and 
minority ethnic communities and to expand 
our Black and non-white workforce. 

Diversity Statistics

27%

Of our users come from 
a Black or non-white 
background.

4%

Of our users identify 
as ‘gender-fluid’ or 
‘agender’

Report of the Audit Committee

Committee Chair’s introduction

As the recently appointed Chair of the Audit Committee of the Group (Committee), I present 
my first Committee Report for the year ended 31 December 2020, which has been prepared 
by the Committee and approved by the Board.

Committee meetings and attendance

The three members of the Committee are 
Dame Sue Bailey, Simon Philips and me. 
The Board considers that I have sufficient, 
relevant financial experience to chair the 
Committee given that I have over 25 years’ 
experience as an investment analyst and 
currently hold a number of other listed 
company Board and Audit Committee 
positions. 

From the period since admission of the 
Company to AIM on 2 September 2020 to 
the year-end date of 31 December 2020, 
the Committee met once and all members 
attended. The Committee is required by its 
Terms of Reference to meet as frequently 
as the Committee Chair shall require, and 
also at regular intervals to deal with routine 
matters and, in any event, at least three 
times in each financial year.

Committee activities

The Committee is responsible for 
reviewing and reporting to the Board on 
the Company’s financial performance, 
monitoring the integrity of the Company’s 
financial statements (including Annual 
and Interim Accounts and results 
announcements), reviewing internal 
control and risk management, and 
reviewing/monitoring the performance, 
independence and effectiveness of the 
Company’s external auditors. Since 
the Company’s admission to AIM in 

September 2020, the Committee’s primary 
activities comprised meeting with the external 
auditors, considering the audit approach, scope 
and timetable, and reviewing the key audit 
matters for the FY 2020 audit. In addition, 
the Committee reviewed the audit provided 
by Grant Thornton LLP, the Group’s external 
auditors. The Committee concluded that Grant 
Thornton LLP is delivering the necessary 
audit scrutiny. Accordingly, the Committee 
recommended to the Board that Grant Thornton 
LLP be re-appointed for the next financial year.

40

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Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020Financial reporting

At request of the Board, the Committee 
concluded that the Annual Report and 
Financial Statements, taken as whole, 
were fair, balanced and understandable 
and provided the information necessary 
for shareholders to assess the Group’s 
business model, strategy and performance. 

The Committee considered the budget for 2021 
and concluded that the going concern basis is 
appropriate. The Committee also reviewed the 
Strategic Report and concluded that it presented 
a useful and fair, balanced and understandable 
review of the business. 

Peter Whiting
Non-Executive Chair

13th April 2021

As part of the year end audit, the 
Committee:  

•  Met with the external auditors to 

review and approve the annual audit 
plan and receive their findings and 
report on the annual audit 
•  Considered the integrity of the 

published financial information and 
whether the Annual Report and 
Accounts taken as a whole are fair, 
balanced and understandable and 
provide the information necessary 
to assess the Group’s position and 
performance, business model and 
strategy 

•  Considered significant issues and areas 
of judgement with the potential to 
have a material impact on the financial 
statements 

•  Reviewed and approved the year end 

results and accounts 

In the coming year, in addition to the 
Committee’s ongoing duties, the Committee 
will:

•  Consider significant issues and areas 
of judgement with the potential to 
have a material impact on the financial 
statements 

•  Keep the need for an internal audit 

function under review, having regard 
to the Company’s size, complexity, 
strategy and resources

Committee objectives and responsibilities

The Committee’s main responsibilities can 
be summarised as follows: 

•  To report on and review the Company’s 

financial performance 

•  To monitor the integrity of the 

Company’s financial statements and any 
formal announcements relating to the 
Group’s financial performance 
•  To review the Company’s internal 

financial controls and risk management 
systems

•  To review any changes to accounting 

policies 

•  To make recommendations to the Board 
in relation to the appointment of the 
external auditors 

•  To make recommendations to the 

Board concerning the approval of the 
remuneration and terms of engagement 
of the external auditors

•  To review and monitor the external 

auditors’ independence and objectivity

•  To consider any matter specifically 

referred to the Committee by the Board  

The Terms of Reference are reviewed 
annually and are available on the Company’s 
website.

42

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Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020 
Report of the Remuneration Committee

Committee objectives and responsibilities

Committee Chair’s introduction

As the Chair of the Remuneration Committee of the Company (Committee), I present my 
first Remuneration Committee Report for the year ended 31 December 2020, which has been 
prepared by the Committee and approved by the Board. 

Committee meetings and attendance

The three members of the Committee are 
Simon Philips as Chair, Dame Sue Bailey 
and Peter Whiting. The Board considers 
that I have sufficient relevant experience 
to chair the Committee, given the 
numerous Board level positions currently 
(including the Remuneration Committee 
Chair of another listed company) and 
previously held. 

In the period from admission of the Company 
to AIM on 2 September 2020 to the year 
end on 31 December 2020 the inaugural 
meeting of the Committee took place and 
was attended by all Committee members, 
Tim Barker, Chief Executive and Sanjay Jawa, 
Chief Financial Officer. The Committee is 
required by its Terms of Reference to meet 
as frequently as the Committee Chair shall 
require and also at regular intervals to deal 
with routine matters and, in any event, at 
least three times in each financial year. 

Remuneration policy for the year ended 31 December 2020

Remuneration policy for the year ended 31 
December 2020

The Remuneration Committee determines 
the Company’s policy on the structure 
of Executive Directors’ and if required, 
senior management’s remuneration. The 
objectives of this policy are to: 
•  Reward Executive Directors and senior 
management in a manner that ensures 
that they are properly incentivised 
and motivated to perform in the best 
interests of shareholders 

•  Provide a level of remuneration 

required to attract and motivate high-
calibre Executive Directors and senior 
management of appropriate calibre
•  Encourage value creation through 

consistent and transparent alignment of 
incentive arrangements with the agreed 
company strategy over the long term
•  Ensure the total remuneration packages 

awarded to Executive Directors, 
comprising both performance-related and 
non-performance-related remuneration, is 
designed to motivate the individual, align 
interests with shareholders and comply 
with corporate governance best practice

44

The Committee’s main responsibilities can 
be summarised as follows:  

•  To determine the framework or broad 

policy for the remuneration of the Chair, 
the Executive Directors, and such other 
senior executives as it is requested by 
the Board to consider. The remuneration 
of Non-Executive Directors shall be a 
matter for the Chair and the Executive 
Directors of the Board. No Director shall 
be involved in any decisions as to their 
own remuneration 

•  To determine such remuneration policy, 
taking into account all factors which 
it deems necessary (including relevant 
legal and regulatory requirements) 
•  To review the ongoing appropriateness 
and relevance of the remuneration 
policy, including policy comparisons 

Director’s remuneration: salary

Salaries are normally reviewed annually 
with effect from 1 January taking 
into account inflation, salaries paid to 
directors of comparable companies, Group 
and personal performance. Salaries of 
Executive Directors are determined by the 
Remuneration Committee. The Board as 
a whole decides the remuneration of the 
Chair and Non-Executive Directors. 

Salaries and fees for directors effective 
from 1 January 2021 are as follows:

with market competitors 

•  To design and determine targets for 

any performance related pay schemes 
operated by the Company and approving 
any annual payments made under such 
schemes

•  To review the design of, and any changes 

to, all share incentive plans

•  To review the structure, size and 

composition of the Board, including the 
skills, knowledge and experience
•  To give consideration to succession 

planning

•  To recommend new Board appointments
•  To consider any matter specifically 

referred to the Committee by the Board

Salaries

Name 

Dame Sue Bailey

Tim Barker

Sanjay Jawa

Simon Philips

Peter Whiting

           £’000

35

250

175

50

80

45

Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
Director’s remuneration: long term incentives (audited)

Director’s remuneration: current year 

Shortly after the IPO, the Company 
adopted both a Long Term Incentive Plan 
with all employees of the Group eligible 
to receive awards under the share plans. 
The Company granted a total of 1,012,770 
share options to Executive Directors, senior 
management and employees under the 
share plans. 

In line with the terms of the scheme, the 
awards granted to Directors are subject 
to performance criteria, with 50% being 
linked to ARR growth and 50% linked to 
comparative total shareholder return with 
both elements being measured over a three 
year period. The Remuneration Committee 
considers that the targets are appropriate 
and are aligned with shareholder interests. 

basis over the vesting period. The total 
amount to be expensed is determined by 
reference to the fair value of the options 
or shares determined at the date of grant. 

The fair value of the awards was the 
market value at the date of grant. Non-
market based vesting conditions are 
included in assumptions about the 
number of options that are expected to 
become exercisable or the number of 
shares that the employee will ultimately 
receive. This estimate is revised at each 
balance sheet date to allow for options 
that are not expected to vest and the 
difference is credited to the Consolidated 
Statement of Comprehensive Income with 
a corresponding adjustment to reserves.

The fair value of the employee services 
received in exchange for these grants is 
recognised as an expense on a straight-line 

A breakdown of the Directors’ current 
interests in the long term incentives 
awards is set out below. 

Director’s remuneration: interests

Committee effectiveness

According to the register of Directors’ 
interests maintained under the Companies 
Act, the following interests in shares 
of Group companies were held by the 
Directors in office at the year end: 

The Committee is due to 
perform a self-assessment of its 
effectiveness during 2021.

Name   

No. of shares 

Dame Sue Bailey 

-

Long term incentives

Name   

No. of options     Exercise price (p)

Tim Barker 

Sanjay Jawa 

801,603

320,648

Tim Barker 

        100,000  

Sanjay Jawa 

          75,000  

    5p

    5p     

Simon Philips* 

16,609,873

Peter Whiting 

40,000

* Simon Philips is one of the beneficial 
owners of the shares held by Root 
Capital Fund II. 

46

Director remuneration for the years ended 31 December 2020 and 31 December 2019 was as 
follows. The gain on exercise of share options relate to the realisation of the Growth shares 
upon IPO.

2020:  

Name

Tim Barker

Sanjay Jawa

Total

2019:  

Name

Zoe Blake

Judy Happe

Total

Base salary 
and fees

Pension

Gain on exercise 
of share options

Total

000’s

000’s

000’s

000’s

234

159

393

6

3

9

94

38

132

377

217

534

Base salary 
and fees

Pension

Gain on exercise 
of share options

Total

000’s

000’s

000’s

000’s

139

161

300

3

-

3

-

-

-

142

161

303

Remuneration policy for 
Non-Executive Directors

Dame Sue Bailey, Peter Whiting and I each receive 
a fee for our services as Directors, which is approved 
by the Board, mindful of the time commitment 
and responsibilities of our roles and of current 
market rates for comparable organisations and 
appointments. Non-Executive Director fees for the 
year commencing 1 January 2021 are noted above.

Simon Philips
Chair of the 
Remuneration Committee

13th April 2021

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Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
 
 
Directors’ report

The Directors present their report and the audited financial statements of Kooth plc for the 
year ended 31 December 2020.

The principal activity of the Group is the provision of online counselling and support 
to children, young people, and adults in need. A description and review of the Group’s 
performance during the financial year and indications of future development are set out 
within the strategic report, and this also incorporates the requirements of the Companies 
Act 2006.

Comparatives

Directors

The 2019 comparatives shown cover the year 
ended 31 December 2019 and have been 
restated in order to comply International 
Accounting Standards in conformity with the 
requirements of the Companies Act 2006 
requirements. Refer to note 29 to the financial 
statements for more information.

Dividends

The Directors do not recommend the payment 
of a dividend (2019: £nil).

The directors who held office during the 
year were as follows:

•  Sue Bailey, Non-executive director 

(appointed August 2020)
•  Tim Barker, Chief Executive  
(appointed January 2020)

•  Sanjay Jawa, Chief Financial Officer 
•  Simon Philips, Non-executive director
•  Peter Whiting, Chair and  
Non-executive director 
(appointed March 2020)

Disabled employees

Political contributions

Applications for employment by disabled 
persons are always fully considered, bearing in 
mind the abilities of the applicant concerned. 
In the event of members of staff becoming 
disabled every effort is made to ensure that 
their employment with the Group continues 
and that appropriate training is arranged. It 
is the policy of the Group and the Company 
that the training, career development and 
promotion of disabled people should, as far 
as possible, be identical to that of other 
employees.

The Group made no political donations or 
incurred any political expenditure during 
the year.

Directors’ insurance

The Group maintains appropriate 
insurance cover in respect of any legal 
action against its directors including in 
respect of the prospectus issued for the 
initial public offering.

Research and Development

Anti-bribery

During the year the Group invested 
over £1.5 million in Research and 
Development. More information on this 
is provided in the Strategic Report and 
the notes to the financial statements.

Going concern

The Directors have a reasonable expectation 
that the Group as a whole has adequate 
resources to continue in operational 
existence for the foreseeable future. For this 
reason, the going concern basis continues to 
be adopted in the accounts.

The company’s business activities, together 
with the factors likely to affect its future 
development, performance and position 
are set out in the Strategic Report on 
pages 4 to 31.  In addition, note 15 to the 
financial statements include the company’s 
objectives, policies and processes for 
managing its capital; its financial risk 
management objectives; and its exposures 
to credit risk and liquidity risk. 

During the 2020 financial year the Group 
generated a loss of £1.5 million (2019: £1.1 
million). Adjusted EBITDA is £0.9 million 
(2019: £0.1 million). The Group is in a net 
asset position of £10.9 million (2019: (£2.8 
million)).

The Group raised £16 million of funds 
through the IPO in September 2020 
resulting in a positive cash position. 
Additionally, the Group has no debt 
facilities in place as at 31 December 2020 
after repaying all debt in full during the 
year. 

Management has performed a going 
concern assessment for a period up to 30 
June 2022, which indicates that the Group 
will have sufficient funds to trade and 
settle its liabilities as they fall due. This 

It is our policy to conduct all our 
business in an honest and ethical 
manner. We take a zero-tolerance 
approach to bribery and corruption and 
are committed to acting professionally, 
fairly and with integrity in all our 
business dealings and relationships.

assessment takes into account a number of 
sensitivities, including a downside scenario 
and a reverse stress test, which models the 
scenarios that would lead to a default by 
the Group. Both the downside scenario and 
reverse stress test reflect lower activity levels 
than both the Group forecast and 2020 
actual results. The key assumption used in 
the assessment is revenue and Management 
has analysed the impact of reduced revenue 
on the Group’s performance. 

Whilst Management has concluded that 
the possibility of the downside scenario 
occurring is remote, the Group would still 
have adequate resources to be able to trade 
and settle its liabilities as they fall due in this 
scenario. As a result Management also deems 
the likelihood of the scenarios in the default 
model occurring to be remote.

The Directors have considered the impact of 
COVID-19 and do not expect the pandemic 
to have a material adverse impact on the 
Group. Consequently, the directors believe 
that the company is well placed to manage 
its business risks successfully despite the 
current uncertain economic outlook. 

The Directors have, at the time of approving 
the financial statements, a reasonable 
expectation that the Group has adequate 
resources to continue in operational 
existence for the foreseeable future and as 
such continue to adopt the going concern 
basis of accounting in preparing the financial 
statements.

48

49

Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020Employee involvement

The Group continues to attract and retain key 
talent and places considerable value on the 
involvement of employees. Employees are 
regularly consulted regarding matters affecting 
them through channels such as company-wide 
briefings and email announcements, and their 
interests are taken into account in making 
decisions that are likely to affect their interests. 

The Group is committed to providing equality 
of opportunity to all existing and prospective 

employees without discrimination through 
channels such as our Diversity and Inclusion 
Council (established in July 2020) and our 
Employee Voices Group. 

As a result of the IPO we are able to offer 
our staff long term incentives to reward 
their hard work, passion and impressive 
results.

Capital structure

The Company was incorporated in England and Wales on 19 March 2020 as a private company 
limited by shares under the Companies Act with the name Hamsard 3564 Limited and with 
registered number 12526594. 

On 24 August 2020, by a special resolution of the Company, the Company was re-registered as 
a public company limited by shares and the name of the Company was changed to Kooth plc. 
Kooth plc became the parent company of the Group via a share for share exchange agreement 
entered into between the Company and the shareholders of Kooth Group Limited (formerly 
Xenzone Group Limited). On completion of the reorganisation, the issued share capital comprised 
25,055,776 ordinary shares of £0.05 each.

Following Admission and the issue of 8 million shares, the Company’s issued share capital 
comprises 33,055,776 ordinary shares of £0.05 each as at 31 December 2020.

Notice of Annual General Meeting

Significant events after year end

Disclosure of information to auditor

Auditor

Grant Thornton UK LLP was appointed 
as auditor in the year. A resolution to 
re-appoint Grant Thornton UK LLP as 
auditor and to authorise the directors 
to determine their remuneration will be 
proposed at the forthcoming AGM.

Details of business to be conducted at this 
year’s AGM are contained in the Notice of 
the Annual General Meeting which will be 
communicated to shareholders separately. 

It is the opinion of the Directors that the 
passing of these resolutions are in the best 
interest of the shareholders.

There have been no significant events 
after year end.

Significant shareholders

Name 

% of Issued Share Capital

The Group has been notified 
of the following interests 
in 3% or more of the issued 
ordinary share capital of 
the Company. This is the 
position as at 31 December 
2020.

Root Capital Fund II LP 

Cannacord Genuity Group Inc 

50.2%

  8.5%

LF Gresham House UK Micro Cap   

  7.9%

Stancroft Trust Limited 

Premier Miton Investors 

  6.1%

  4.9%

Each of the persons who are Directors at 
the time when this Directors’ Report was 
approved has confirmed that:

•  So far as that each Director is aware, 
there is no relevant audit information 
of which the Company and the Group’s 
auditor is unaware 

•  That director has taken all the steps that 
ought to have been taken as a director 
in order to be aware of any relevant 
audit information and to establish that 
the Company and Group’s auditor is 
aware of that information. The auditor, 
Grant Thornton LLP, will be proposed 
for reappointment in accordance with 
section 487 of the Companies Act 2006.

Sanjay Jawa
Chief Financial Officer

13th April 2021

50

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Corporate GovernanceCorporate GovernanceKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
 
 
 
 
 
Financial statements

Independent auditor’s report   
Consolidated financial statements 
Notes to the consolidated financial statements 
Company financial statements 
Notes to the Company financial statements 

  55
  68
  73
105
107

Statement of Directors’ responsibilities

In respect of the Annual Report and the financial statements

The Directors are responsible for keeping 
adequate accounting records that are sufficient 
to show and explain the Group’s transactions 
and disclose with reasonable accuracy at any 
time the financial position of the Group and 
the Company, and which enable them to 
ensure that the financial statements and the 
Directors’ remuneration report comply with 
the Companies Act 2006 and, as regards the 
Group financial statements, Article 4 of the IAS 
Regulation. 

They also have general responsibility for taking 
such steps as are reasonably open to them 
to safeguard the assets of the Group and the 
Company, and to prevent and detect fraud and 
other irregularities. 

The Directors are responsible for the 
maintenance and integrity of the Company’s 
website. Legislation in the United Kingdom 
governing the preparation and dissemination of 
financial statements may differ from legislation 
in other jurisdictions. 

The Directors are responsible for preparing 
the Annual Report and the financial 
statements in accordance with applicable 
laws and regulations.  

Under that law, the Directors are required 
to prepare the Group financial statements 
in accordance with International 
Accounting Standards in conformity with 
the requirements of the Companies Act 
2006 and have elected to prepare the 
Parent Company financial statements in 
accordance with United Kingdom Generally 
Accepted Accounting Practice, including FRS 
101 ‘Reduced Disclosure Framework’ (UK 
Accounting Standards and applicable law). 

In preparing these financial statements, the 
Directors are required to: 

•  Select suitable accounting policies and 

then apply them consistently; 
•  Make judgements and accounting 
estimates that are reasonable and 
prudent; 

•  State whether International Accounting 

Standards in conformity with the 
requirements of the Companies Act 
2006 have been followed, subject 
to any material departures disclosed 
and explained in the Group and 
Parent Company financial statements 
respectively; 

•  Prepare the financial statements on 
the going concern basis, unless it is 
inappropriate to presume that the Group 
and the Company will continue in 
business. 

52

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Strategic ReportKooth plc Annual Report 2020Corporate GovernanceKooth plc Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report

Our opinion on the financial statements is unmodified.

We have audited the financial statements of Kooth plc (the ‘parent company’) 
and its subsidiaries (the ‘group’) for the year ended 31 December 2020 which 
comprise the Consolidated Statement of Profit and Loss and Other Comprehensive 
Loss, the Consolidated and Parent Company Statement of Financial Position, 
the Consolidated and Parent Company Statement of Changes in Equity, the 
Consolidated Cash Flow Statement and notes to the financial statements, including 
a summary of significant accounting policies. The financial reporting framework 
that has been applied in the preparation of the group financial statements is 
applicable law and International Accounting Standards in conformity with the 
requirements of the Companies Act 2006. The financial reporting framework that 
has been applied in the preparation of the parent company financial statements 
is applicable law and United Kingdom Accounting Standards, including Financial 
Reporting Standard 101 Reduced Disclosure Framework (United Kingdom Generally 
Accepted Accounting Practice).

In our opinion: 

• 

• 

• 

• 

the financial statements give a true and fair view of the state of the group’s and 
of the parent company’s affairs as at 31 December 2020 and of the group’s loss 
for the year then ended; 

the group financial statements have been properly prepared in accordance with 
International Accounting Standards in conformity with the requirements of the 
Companies Act 2006; 

the parent company financial statements have been properly prepared in 
accordance with United Kingdom Generally Accepted Accounting Practice; and 

the financial statements have been prepared in accordance with the 
requirements of the Companies Act 2006.

Independent auditor’s report to the 
members of Kooth plc

13th April 2021

54

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020Independent auditor’s report
Independent auditor’s report

Independent auditor’s report

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs 
(UK)) and applicable law. Our responsibilities under those standards are further described in the 
‘Auditor’s responsibilities for the audit of the financial statements’ section of our report. We are 
independent of the group and the parent company in accordance with the ethical requirements 
that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical 
Standard as applied to listed entities, and we have fulfilled our other ethical responsibilities in 
accordance with these requirements. We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

We are responsible for concluding on the appropriateness of the directors’ use of the going 
concern basis of accounting and, based on the audit evidence obtained, whether a material 
uncertainty exists related to events or conditions that may cast significant doubt on the group’s 
and the parent company’s ability to continue as a going concern. If we conclude that a material 
uncertainty exists, we are required to draw attention in our report to the related disclosures in 
the financial statements or, if such disclosures are inadequate, to modify the auditor’s opinion. 

Our conclusions are based on the audit evidence obtained up to the date of our report. However, 
future events or conditions may cause the group or the parent company to cease to continue as a 
going concern.

Our evaluation of the directors’ assessment of the group’s and the parent company’s ability 
to continue to adopt the going concern basis of accounting included challenging the key 
assumptions used within the cash flow scenarios modelled and the available sources of liquidity. 
We critically assessed both the impact of reverse stress testing and the availability of controllable 
mitigating future actions on the going concern assessment. We have also reviewed the 
disclosures contained within the Annual Report and consolidated financial statements in relation 
to the going concern basis of accounting and consider them to describe adequately the impact of 
Covid-19 on the group as at 31 December 2020.

In our evaluation of the directors’ conclusions, we considered the inherent risks associated 
with the  group’s and the parent company’s business model including effects arising from 
macro-economic uncertainties such as Brexit and Covid-19, we assessed and challenged the 
reasonableness of estimates made by the directors and the related disclosures and analysed how 
those risks might affect the group’s and the parent company’s financial resources or ability to 
continue operations over the going concern period.  

Based on the work we have performed, we have not identified any material uncertainties relating 
to events or conditions that, individually or collectively, may cast significant doubt on the group’s 
and the parent company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the directors’ use of the going 
concern basis of accounting in the preparation of the financial statements is appropriate. 
The responsibilities of the directors with respect to going concern are described in the 
‘Responsibilities of directors for the financial statements’ section of this report.

Our approach to the audit

Overview of our audit approach
Overall materiality:  

Group: £130,000, which represents approximately 
1% of the group’s revenues.

Parent company: £119,000, which represents 
approximately 1% of the parent company’s net 
assets, at the planning stage of the audit.

Key audit matters were identified as revenue 
recognition, accounting for the IPO transaction 
and related costs, and accounting for capitalised 
internal development costs. 

We performed audits of the financial statements 
of the significant group components Kooth plc, 
Kooth Group Limited and Kooth Digital Health 
Limited using component materiality (full scope 
audits. We performed analytical procedures at 
group level on the financial information of all 
other components.

Key audit matters

Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant 
assessed risks of material misstatement (whether or not due to 
fraud) that we identified. These matters included those that had 
the greatest effect on: the overall audit strategy; the allocation of 
resources in the audit; and directing the efforts of the engagement 
team. 

These matters were addressed in the context of our audit of the 
financial statements as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters. 

56

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
Independent auditor’s report
Independent auditor’s report

Independent auditor’s report

Key Audit Matter - Group

How our scope addressed the  
matter - Group

Relevant disclosures in the Annual 
Report and Accounts 2020 

Our results 

The group’s accounting policy for 
revenue recognition is shown in note 2.3 
to the consolidated financial statements 
and related disclosures are included in 
note 4.

Based on procedures performed, we did 
not identify any evidence of material 
misstatement in the revenue recognised in 
the year. 

Accounting for the IPO transaction 
and related costs 

In responding to the key audit matter, our 
work included but was not restricted to:

We identified the IPO transaction as one 
of the most significant assessed risks of 
material misstatement due to error.

Kooth plc, previously Hamsard 3564 
Limited was incorporated on 19 March 
2020 and on 6 August 2020, it acquired 
the issued share capital of Kooth Group 
Limited, by way of a share for share 
exchange. 

On 2 September 2020, Kooth plc was 
admitted to AIM. 

The company incurred significant costs 
in relation to the IPO. 

There is a risk of error in the accounting 
for this one off transaction due to 
the level of judgement involved. This 
includes:

•  The accounting treatment adopted 

for the insertion of Kooth plc as the 
new parent company for the group 
through the share for share exchange. 

•  The treatment of costs incurred in 

relation to the IPO and how they 
are split between Income Statement 
expenses and a reduction in Share 
Premium

•  Evaluating management’s assessment 
of the applicability of IFRS 3 Business 
Combinations to the transaction as well 
as its selection of an accounting policy 
and disclosure for the insertion of the 
new parent company. 

•  Confirming that the difference between 
the cost of investment and the nominal 
value of the share capital issued has been 
correctly recognised within reserves. 

•  Performing a test of details of costs 

incurred as part of the IPO by agreeing 
the share issue costs of £1.4 million to 
relevant supporting documentation to 
ensure that the costs have been correctly 
deducted against share premium and 
should not be expensed through the 
Consolidated statement of profit and loss 
and other comprehensive loss.  

•  Performing a test of details of other IPO 
related costs (£0.4 million) to confirm 
that they had been correctly expensed.  

Key Audit Matter - Group

How our scope addressed the  
matter - Group

Revenue recognition

We identified revenue recognition as 
one of the most significant assessed 
risks of material misstatement due 
to fraud risk as revenue forms the 
basis for certain of the group’s key 
performance indicators, both in 
external communications and for 
management incentives.
We identified the specific risk of fraud 
and error in respect of inappropriate 
timing of revenue recognition, 
including completeness of deferred 
revenues given the nature of the 
group’s services. 

In responding to the key audit matter, our work 
included but was not restricted to:
•  Evaluating management’s determination of 
whether the nature of the group’s services 
results in the provision of a service at a 
point in time or over a contractual term, by 
checking a sample of customer contracts 
against the requirements of IFRS 15 Revenue 
from Contracts with Customers. This 
included the assessment of new or one-off 
transactions, by comparing the accounting 
treatment adopted by management to the 
group accounting policy and IFRS 15. 

•  Assessing the design effectiveness of controls 
through walkthrough procedures in respect 
of revenue recognition and checks performed 
to ensure revenue is recognised correctly in 
line with IFRS 15.

•  Utilising data analytics techniques to identify 
revenue postings to unusual account codes 
and investigating those transactions. 

•  Testing a sample of transactions to determine 
that the amount of revenue recognised in the 
year and the amount deferred at the balance 
sheet date were accurately calculated based 
on progress of the contract.

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
Independent auditor’s report
Independent auditor’s report

Independent auditor’s report

Relevant disclosures in the Annual Report 
and Accounts 2020 

Our results 

The Group’s basis of consolidation is 
detailed in note 2.2. The Group’s significant 
accounting judgements, estimates and 
assumptions for accounting for the IPO 
transaction and related costs is shown 
in note 3 to the consolidated financial 
statements, and related disclosures are 
included in note 21.

Our testing did not identify any material 
misstatements in the accounting for the IPO 
transaction and related costs. 

Our application of materiality

We apply the concept of materiality both in planning and performing the audit, and 
in evaluating the effect of identified misstatements on the audit and of uncorrected 
misstatements, if any, on the financial statements and in forming the opinion in the auditor’s 
report.

Materiality was determined as follows:

Accounting for capitalised internal 
development costs  

In responding to the key audit matter, our 
work included but was not restricted to:

Materiality measure

Group

Parent company

We identified accounting for capitalised 
internal development costs as one of 
the most significant assessed risks of 
material misstatement due to the risk of 
error.

The group capitalises costs associated 
with development of their online 
platform which is being developed 
internally. The costs associated with the 
time spent on this development of the 
online platform are capitalised onto the 
Statement of financial position at the 
year end and represent the time spent 
by the dedicated team who work on the 
development of the online platform.

Costs must be capitalised when 
they meet the requirements of IAS 
38 Intangible Assets. This includes 
management judgement in determining 
the distinction between research and 
development costs. 

•  Assessing the accounting policy and 

disclosure for compliance with IAS 38.
•  Assessing the design effectiveness of 

controls through walkthrough procedures 
in respect of accounting for these 
transactions and checks performed to 
ensure the correct costs are capitalised.
•  Obtaining and assessing management’s 

judgement on the level of employee costs 
to be capitalised across the year.
•  Performing a test of details on these 

costs, agreeing amounts to underlying 
support. 

•  For a sample of capitalised costs, 
making enquiries with employees 
in the development team to gain an 
understanding of the nature  of the 
work they had performed which had 
been capitalised. This included assessing 
whether the nature of the costs 
capitalised met the criteria as set out in 
IAS 38.   

Relevant disclosures in the Annual Report 
and Accounts 2020 

Our results 

The group’s accounting policy for accounting 
for capitalised internal development costs 
and significant accounting judgement is 
shown in note 2.3 and note 3, respectively 
to the consolidated financial statements and 
related disclosures are included in note 12.

60

Our testing did not identify any material 
misstatements in the accounting for the 
capitalised internal development costs.

Materiality for financial 
statements as a whole

We define materiality as the magnitude of misstatement in the 
financial statements that, individually or in the aggregate, could 
reasonably be expected to influence the economic decisions of 
the users of these financial statements. We use materiality in 
determining the nature, timing and extent of our audit work.

Materiality threshold

£130,000 which is approximately 1% of 
revenue. 

£119,000 which is 
approximately 1% of net 
assets, at the planning 
stage of the audit. 

Significant judgements 
made by auditor in 
determining the 
materiality

In arriving at this judgement, we 
considered the financial measures 
which we believed to be most relevant 
to the shareholders in assessing the 
performance of the group. Profit before 
tax is a generally accepted benchmark 
for a profit-orientated business. 
However, due to substantial IPO costs 
incurred in the year, there has been a 
degree of volatility in this measure. We 
concluded that, in isolation, this metric 
did not appropriately reflect the scale 
of the group’s ongoing operations or its 
underlying performance.  As a result, 
revenue was considered the most 
appropriate metric. 
1% of revenues has been selected as 
it is in the middle of our acceptable 
range to reflect that this is our first year 
as auditors of the group and parent 
company.

1% of net assets has 
been selected as it is 
in the middle of our 
acceptable range to 
reflect that this is our 
first year as auditors of 
the group and parent 
company.

Continued overleaf

61

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
 
Independent auditor’s report
Independent auditor’s report

Independent auditor’s report

Materiality measure

Group

Parent company

Performance materiality 
used to drive the extent 
of our testing

We set performance materiality at an amount less than 
materiality for the financial statements as a whole to reduce to 
an appropriately low level the probability that the aggregate of 
uncorrected and undetected misstatements exceeds materiality for 
the financial statements as a whole. 

Performance materiality 
threshold

£91,000 which is 70% of financial 
statement materiality.

£83,600 which is 70% 
of financial statement 
materiality.

Significant judgements 
made by auditor in 
determining the 
performance materiality

In determining performance materiality, we made the following 
significant judgements:
•  Whether there were changes to the business in their operations 

and in their business strategy

•  Whether there were any changes in senior management during 

the period

•  Whether there were changes to our risk assessment, including 
our assessment of the group and parent company’s overall 
control environment

We concluded that an amount at the upper end of our normal 
range was appropriate.

Communication of 
misstatements to the 
audit committee

We determine a threshold for reporting unadjusted differences to 
the audit committee.

Threshold for 
communication

£6,500 and misstatements below that 
threshold that, in our view, warrant 
reporting on qualitative grounds.

£6,000 and 
misstatements below 
that threshold that, 
in our view, warrant 
reporting on qualitative 
grounds.

An overview of the scope of our audit

Our audit approach was a risk-based approach founded on a thorough understanding of the 
group’s business, its environment and risk profile and in particular included:
Evaluation by the group audit team of identified components to assess the significance 
of that component and to determine the planned audit response based on a measure of 
materiality, considering the relative size of each component as a percentage of total group 
revenues, net assets, and losses before tax. Kooth plc, Kooth Group Limited and Kooth 
Digital Health Limited were significant components for which we performed full scope 
audit procedures using the respective entity materiality. 

For significant components requiring a full scope approach, we evaluated the design and 
implementation of controls over the financial reporting systems identified as part of our 
risk assessment and addressed critical accounting matters such as those related to the key 
audit matter as identified above. With respect to revenue recognition, we evaluated the 
design effectiveness of controls and performed data analytics and substantive procedures. 
A fully substantive approach was used for all other areas.

For smaller components of the group, Beam ABA Services Limited and Xenzone Alliance 
CIC, we performed analytical procedures.

62

63

Full-scope audit 
Analytical procedures   

                   3 
                   2 

98% 
  2% 

          100% 
   -% 

         100%
              -%

Performance of our audit

Audit approach 

No. of   
components  revenue 

%coverage  %coverage  %coverage 
total assets 

LBT 

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent auditor’s report

Independent auditor’s report

Other information

The directors are responsible for the other information. The other information comprises 
the information included in the annual report, other than the financial statements and our 
auditor’s report thereon. Our opinion on the financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in our report, we do not 
express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the 
other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated. If we identify such material inconsistencies 
or apparent material misstatements, we are required to determine whether there is a 
material misstatement in the financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard.

Our opinion on other matters prescribed by the Companies Act 2006 is 
unmodified

In our opinion, based on the work undertaken in the course of the audit: 

• 

• 

the information given in the strategic report and the directors’ report for the 
financial year for which the financial statements are prepared is consistent with 
the financial statements; and
the strategic report and the directors’ report have been prepared in accordance 
with applicable legal requirements.

Matter on which we are required to report under the Companies Act 2006
In the light of the knowledge and understanding of the group and the parent company 
and its environment obtained in the course of the audit, we have not identified material 
misstatements in the strategic report or the directors’ report.  

Matters on which we are required to report by exception
We have nothing to report in respect of the following matters in relation to which the 
Companies Act 2006 requires us to report to you if, in our opinion:
•  adequate accounting records have not been kept by the parent company, or returns 
adequate for our audit have not been received from branches not visited by us; or
the parent company financial statements are not in agreement with the accounting 
records and returns; or

• 

•  certain disclosures of directors’ remuneration specified by law are not made; or
•  we have not received all the information and explanations we require for our audit. 

Responsibilities of directors for the financial statements

As explained more fully in the directors’ responsibilities statement, the directors are 
responsible for the preparation of the financial statements and for being satisfied that 
they give a true and fair view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s 
and the parent company’s ability to continue as a going concern, disclosing, as applicable, 
matters related to going concern and using the going concern basis of accounting unless 
the directors either intend to liquidate the group or the parent company or to cease 
operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

As explained more fully in the directors’ responsibilities statement, the directors are 
responsible for the preparation of the financial statements and for being satisfied that 
they give a true and fair view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s 
and the parent company’s ability to continue as a going concern, disclosing, as applicable, 
matters related to going concern and using the going concern basis of accounting unless 
the directors either intend to liquidate the group or the parent company or to cease 
operations, or have no realistic alternative but to do so.

Explanation as to what extent the audit was considered capable of detecting 
irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. 
We design procedures in line with our responsibilities, outlined above, to detect material 
misstatements in respect of irregularities, including fraud. Owing to the inherent 
limitations of an audit, there is an unavoidable risk that material misstatements in the 
financial statements may not be detected, even though the audit is properly planned and 
performed in accordance with the ISAs (UK). 

The extent to which our procedures are capable of detecting irregularities, including fraud 
is detailed below: 

•  We obtained an understanding of the legal and regulatory frameworks applicable to 
the parent company, the group and industry in which they operate. We determined 
that the following laws and regulations were most significant: International Accounting 
Standards, United Kingdom Generally Accepted Accounting Practice, Companies Act 
2006, Quoted Companies Alliance’s Corporate Governance Code for Small and Mid-
Size Quoted Companies and UK tax compliance regulations which is the principal 
jurisdiction in which the group operates. In addition, we concluded that there are 

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020Independent auditor’s report

Independent auditor’s report

certain significant laws and regulations that may have an effect on the determination of 
the amounts and disclosures in the financial statements and those laws and regulations 
relate to employee matters; 

•  We understood how the parent company and the group is complying with applicable 

laws and regulations through discussions with the Audit Committee and performed audit 
procedures on these areas as considered necessary. We corroborated our understanding 
through our review of board minutes, and papers provided to the Audit Committee;  

•  We assessed the susceptibility of the parent company’s and group’s financial statements 
to material misstatement, including how fraud might occur. Audit procedures performed 
by the group engagement team included: 

 –

considering performance targets and their potential influence on revenue 

recognition;

 –

identifying and assessing the design effectiveness of controls management has in 

place to prevent and detect fraud; 

• 

In assessing the potential risks of material misstatement, we obtained an understanding of:  

 –

the parent company’s and the group’s operations, including the nature of its revenue 

sources, products and services and of its objectives and strategies to understand the 

classes of transactions, account balances, expected financial statement disclosures 

 –

 –

and business risks that may result in risks of material misstatement; and 

the parent company’s and the group’s control environment, including: 

the policies and procedures implemented to comply with financial reporting 

requirements, including the adequacy of the training to inform staff of financial 

reporting changes; and

 –

the adequacy of procedures for authorisation of transactions and internal review 

procedures over the parent company and the group’s transactions.

 –

assessing whether assumptions and judgements  in making its significant 

Use of our report

accounting estimates are indicative of a potential bias; 

 –

identifying and testing journal entries, in particular any journal entries posted 

with unusual account combinations; and 

 –

assessing the extent of compliance with the relevant laws and regulations as part 

of our procedures on the related financial statement item. 

•  These audit procedures were designed to provide reasonable assurance that the financial 
statements were free from fraud or error. However, detecting irregularities that result 
from fraud is inherently more difficult than detecting those that result from error, as 
those irregularities that result from fraud may involve collusion, deliberate concealment, 
forgery or intentional misrepresentations.     

•  The assessment of the appropriateness of the collective competence and capabilities of 

the engagement team included consideration of the engagement team’s: 

 – understanding of, and practical experience with, audit engagements of a similar 

nature and complexity through appropriate training and participation; and

 – knowledge of the industry in which the client operates.

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of 
Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state 
to the company’s members those matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the company and the company’s members as a body, for our 
audit work, for this report, or for the opinions we have formed.

Anthony Thomas
Senior Statutory Auditor

for and on behalf of Grant Thornton UK LLP
Statutory Auditor, Chartered Accountants
London, UK

•  The engagement team collectively had the appropriate competence and capabilities to 

identify or recognise non-compliance with laws and regulations .  

13th April 2021

66

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020Consolidated financial statements

Consolidated statement of profit and loss and
other comprehensive income
For the year ended 31 December 2020

Note

4

5

25

2020

£'000

13,012

(5,091)

2019

£'000

8,659

(4,197)

7,921

4,462

(10,049)

497

(5,683)

319

(1,631)

(902)

12, 13, 14

8

6

20

934

(1,498)

(580)

(507)

20

(1,631)

7

(314)

137

(1,039)
-

-

-

(902)

(387)

(1,945)

(1,289)

24

467

(1,478)

1

369

(920)

(161)

(1,477)

(1,081)

(0.06)

(0.06)

0.00

(0.06)

(0.06)

0.00

(0.05)

(0.05)

(0.01)

(0.05)

(0.04)

(0.01)

Continuing operations

Revenue

Cost of sales

Gross profit

Administrative expenses

Other operating income

Operating loss

Analysed as:

Adjusted EBITDA

Depreciation & amortisation

Exceptional items

Share based payment expense

Gain on disposal of subsidiary

Operating Loss

Interest paid

Loss before tax

Tax

20

10

Loss after tax from continuing operations

Profit/(Loss) after tax from discontinued operations

Total comprehensive loss for the year

Loss per share - basic (£)

On continuing operations

On discontinued operations

Loss per share - diluted (£)

On continuing operations

On discontinued operations

68

Consolidated statement of financial position
As at 31 December 2020

31 December 

31 December 

01 January 

Assets

Non-current assets

Goodwill

Development costs

Right of use asset

Property, plant and equipment

Deferred tax

Total non-current assets

Current assets

Trade & other receivables

Contract assets

Cash & cash equivalents

Assets of disposal group classified as held for sale

11

12

14

13

17

18

19

Note

2020

£'000

511

2,615

14

157

133

2019

£'000

511

2,402

98

146
-

2019

£'000

511

2,342

60

82
-

3,430

3,157

2,995

2,097

107

7,823
-

1,922

106

154

292

1,039

136

389

274

Total current assets

10,027

2,474

1,838

Total assets

Liabilities

Current liabilities

Trade payables

Contract liabilities

Government grants

Borrowings

Lease liability

Accruals and other creditors

Deferred tax

Tax liabilities

Liabilities of disposal group classified as held for sale

Total current liabilities

Net current assets

Net Assets / (Liabilities)

Equity

Share capital

Share premium Account

P&L reserve

Share-based payment reserve

Capital redemption reserve

Merger reserve

Total equity

13,457

5,631

4,833

22

23

25

16, 22

14

22

17

22

(275)

(619)
-

-

(17)

(866)
-

(827)
-

(433)

(603)

(257)

(5,379)

(95)

(996)

(31)

(546)

(127)

(373)

(257)
-

(4,496)

(60)

(789)

(136)

(350)

(129)

(2,604)

(8,467)

(6,590)

7,423

(5,993)

(4,752)

10,853

(2,836)

(1,757)

21

21

21

21

21

21

1,653

14,229

(1,569)

529

115

(4,104)

-

2

(2,838)
-

-

-

-

-

(1,757)

-

-

-

10,853

(2,836)

(1,757)

69

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020             
             
The financial statements of Kooth plc (Company registration number 12526594) were approved by the Board of 
Directors and authorised for issue on 13 April 2021. They were signed on its behalf by:

Consolidated statement of changes in equity
For the year ended 31 December 2020

Share

Based

Capital 

Share 

Share

Payment

P&L Redemption Merger

Total

 Capital

Premium

 Reserve

Reserve

Reserve Reserve Equity

Sanjay Jawa
Chief Financial Officer

13 April 2021

The notes on pages 73 to 104 form part of the financial statements.

Balance at 1 January 2019

Issue of share capital

Total comprehensive income for the year

As at 31 December 2019

Balance at 1 January 2020

Issue of share capital

Share for share exchange

Capital reduction

Share based payments

Deferred tax

Total comprehensive income for the year

-

-

-

-

-

-

-

2

-

2

2

400

3,989

(2,736)

-

-

-

14,227

-

-

-

-

-

-

-

-

-

-

-

-

-

529

-

-

(1,757)

-

(1,081)

(2,838)

(2,838)

-

-

2,736

-

10

(1,477)

-

-

-

-

(1,757)

2

(1,081)

(2,836)

-

(2,836)

-

-

-

-

-

-

115

(4,104)

-

-

-

-

-

-

-

-

14,627

-

-

529

10

(1,477)

As at 31 December 2020

1,653

14,229

529

(1,569)

115

(4,104)

10,853

The notes on pages 73 to 104 form part of the financial statements.

70

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                      
                      
                      
        
             
      
         
                  
Consolidated cashflow statement
For the year ended 31 December 2020

Notes to the consolidated financial statements

Cash flows from operating activities

Loss for the year from continuing operations

Profit/(Loss) for the year from discontinued operations

20

Note

2020

£'000

(1,478)

1

Adjustments:

Depreciation & amortisation

Loss on disposal of property, plant and equipment

Income tax received

Share based payment expense

Interest expense

Tax income recognised

Gain on disposal

Movements in working capital:

(Increase)/decrease in trade and other receivables

Increase/(decrease) in trade and other payables

Net cashflow from operating activity

Cash flows from investing activities

Purchase of property, plant and equipment

Disposal of property, plant and equipment

Additions to intangible assets

Net cash used in investing activities

Cash flows from financing activities

Proceeds from issue of capital

Cost incurred on issue of capital

Receipt/(Repayment) of borrowings

Interest paid

Lease payments

Net cash from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

12, 13, 14

1,498

13

6

7

20

18

22

13

13

12

21

21

16

16

14

19

19

-

268

507

314

(466)

(20)

132

(396)

360

(107)

-

(1,505)

(1,612)

16,000

(1,378)

(4,249)

(1,444)

(81)

8,848

7,596

227

7,823

The notes on pages 73 to 104 form part of the financial statements.

2019

£'000

(920)

(161)

1,026

15

354

-

387

(369)

-

(891)

919

360

(153)

29

(874)

(998)

-

500

-

(151)

349

(289)

516

227

1) Corporate information 

Kooth plc is a company incorporated in England and Wales. The address of the registered office is The Epworth, 25 
City Road, London, England, EC1Y 1AA.

2) Significant accounting policies

2.1 Basis of preparation

The consolidated financial statements of Kooth plc and its subsidiaries (collectively, the Group) for the year ended 
31 December 2020 have been prepared and approved by the directors in accordance with International Accounting 
Standards in conformity with the requirements of the Companies Act 2006.

Transition to adopted IFRS

The Group is preparing its financial statements in accordance with adopted IFRS for the first time and consequently 
has applied IFRS 1. See note 29.

Measurement convention

The financial statements are prepared on the historical cost basis with the exception of certain items which are 
measured at fair value as disclosed in the accounting policies set out below. These policies have been consistently 
applied to all years presented unless otherwise stated. All values are presented in Sterling and rounded to the nearest 
thousand pounds (£’000) except when otherwise indicated.

Going concern 

The Directors have a reasonable expectation that the Group as a whole has adequate resources to continue in 
operational existence for the foreseeable future. For this reason, the going concern basis continues to be adopted in the 
accounts.

The company’s business activities, together with the factors likely to affect its future development, performance and 
position are set out in the Strategic report on pages 4 to 31. In addition, note 15 to the financial statements include the 
Group’s objectives, policies and processes for managing its capital; its financial risk management objectives; and its 
exposures to credit risk and liquidity risk. 

During the 2020 financial year the Group generated a loss of £1.5 million (2019: £1.1 million). Adjusted EBITDA is £0.9 
million (2019: £0.1 million). The Group is in a net asset position of £10.9 million (2019: £(2.8 million)).

The Group raised £16m of funds through the IPO in September 2020 resulting in a positive cash position. Additionally, 
the Group has no debt facilities in place as at 31 December 2020 after repaying all debt in full during the year. 

Management has performed a going concern assessment for a period up to 30 June 2022, which indicates that the 
Group will have sufficient funds to trade and settle its liabilities as they fall due. This assessment takes into account 
a number of sensitivities, including a downside scenario and a reverse stress test, which models the scenarios that 
would lead to a default by the Group. Both the downside scenario and reverse stress test reflect lower activity levels 
than both the Group forecast and 2020 actual results. The key assumption used in the assessment is revenue and 
Management has analysed the impact of reduced revenue on the Group’s performance. 

Whilst Management has concluded that the possibility of the downside scenario occurring is remote, the Group would 
still have adequate resources to be able to trade and settle its liabilities as they fall due in this scenario. As a result 

72

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
                 
Management also deems the likelihood of the scenarios in the default model occurring to be remote.

2.3) Summary of significant accounting policies

The Directors have considered the impact of COVID-19 and do not expect the pandemic to have a material adverse 
impact on the Group. Consequently, the directors believe that the company is well placed to manage its business risks 
successfully despite the current uncertain economic outlook. 

The Directors have, at the time of approving the financial statements, a reasonable expectation that the Group has 
adequate resources to continue in operational existence for the foreseeable future and as such continue to adopt the 
going concern basis of accounting in preparing the financial statements.

2.2) Basis of consolidation

The consolidated financial statements comprise the financial statements of the Company and its subsidiaries as at 31 
December 2020, with the comparatives presented for the previous 12 months being the Group’s combined activities for 
the 12 months ended 31 December 2019.

Control is achieved when the Group is exposed, or has rights, to variable returns from its involvement with the 
investee and has the ability to affect those returns through its power over the investee. Specifically, the Group controls 
an investee if, and only if, the Group has: 

• 

Power over the investee (i.e., existing rights that give it the current ability to direct the relevant activities of the 
investee)

•  Exposure, or rights, to variable returns from its involvement with the investee 
• 

The ability to use its power over the investee to affect its returns Generally, there is a presumption that a majority 
of voting rights results in control. To support this presumption and when the Group has less than a majority of 
the voting or similar rights of an investee, the Group considers all relevant facts and circumstances in assessing 
whether it has power over an investee, including: 
The contractual arrangement(s) with the other vote holders of the investee 

• 
•  Rights arising from other contractual arrangements 
The Group’s voting rights and potential voting rights 
• 

The Group re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes 
to one or more of the three elements of control. Consolidation of a subsidiary begins when the Group obtains control 
over the subsidiary and ceases when the Group loses control of the subsidiary. Assets, liabilities, income and expenses 
of a subsidiary acquired or disposed of during the year are included in the consolidated financial statements from the 
date the Group gains control until the date the Group ceases to control the subsidiary. 

Profit or loss and each component of other comprehensive income (OCI) are attributed to the equity holders of the 
parent of the Group and to the non-controlling interests, even if this results in the non-controlling interests having 
a deficit balance. When necessary, adjustments are made to the financial statements of subsidiaries to bring their 
accounting policies in line with the Group’s accounting policies. All intra-group assets and liabilities, equity, income, 
expenses and cash flows relating to transactions between members of the Group are eliminated in full on consolidation.

A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity transaction. 
If the Group loses control over a subsidiary, it derecognises the related assets (including goodwill), liabilities, non-
controlling interest and other components of equity, while any resultant gain or loss is recognised in profit or loss. Any 
investment retained is recognised at fair value.

Segmental reporting 

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating 
decision-maker. The chief operating decision-maker, who is responsible for allocating resources and assessing 
performance of the operating segments, has been identified as the executive directors that make strategic decisions. 
As Kooth plc’s operations are all in one location within the United Kingdom, the Directors are of the opinion that the 
Group has only one reportable operating segment, this is in line with internal reporting provided to the executive 
directors.

The following are the significant accounting policies applied by the Group in preparing its consolidated financial 
statements:

Revenue from contracts with customers 

Revenue arises from the provision of counselling services and mental health support services under fixed price 
contracts. Contracts are typically for a 12 month period and are fixed price based on an expected number of hours of 
counselling provided. 

To determine whether to recognise revenue, the Group follows the 5 step process as set out within IFRS 15. 

Identifying the contract with a customer 
Identifying the performance obligations 

1. 
2. 
3.  Determining the transaction price 
4.  Allocating the transaction price to the performance obligations
5.  Recognising revenue when/as performance obligation(s) are satisfied. 

Contracts with customers take the form of signed agreements from customers. There is one distinct performance 
obligation, being the provision of counselling services, to which all the transaction price is allocated. Revenue from 
counselling services is recognised in the accounting period in which the services are rendered. The contracts are 
satisfied monthly over the contract term for an agreed level of support hours. Revenue is recognised over-time, on a 
systematic basis over the period of the contract, as this best represents the stage of completion. 

In certain circumstances the number of hours of counselling provided may surpass the expected number of hours 
within the contract. In this circumstance, Management does not recognise additional revenue during the period, 
as contractually the Group has no right to demand payment for additional hours. In some instances, the Group has 
recovered additional fees post year end for the additional hours incurred; this additional revenue is recognised at a 
point in time when the Group has agreed an additional fee and has a right to invoice. At each reporting date there was 
no significant overprovision of hours noted. 

In instances where the number of counselling hours provided is less than the contracted number of hours, the full 
fixed fee is still payable by the customer.

The Group typically receives cash from customers 42 days after invoicing a customer.

Contract assets

Contract assets are recognised for revenue earned not yet invoiced, for customers who are invoiced on a quarterly 
basis. Upon invoicing, the amount recognised as a contract asset is reclassified to trade receivables. The Group have 
reviewed the expected credit losses for the year and note no material expected credit losses.

Contract liabilities

A contract liability is recognised if a payment is received or a payment is due (whichever is earlier) from a customer 
before the Group transfers the related services. Contract liabilities are recognised as revenue when the Group 
performs under the contract (i.e., transfers control of the related services to the customer).

Other operating income - government grants  

Government grants are recognised in profit or loss on a systematic basis over the periods in which the entity 
recognises as expenses the related costs for which grants are intended to compensate. Grants are classified as relating 
either to revenue or to assets. Grants relating to revenue are recognised in income over the period in which the 
related costs are recognised. Grants relating to assets are recognised over the expected useful life of the asset. Where 
part of a grant relating to an asset is deferred, it is recognised as deferred income. 

74

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020Tax 

Current tax

Current tax assets and liabilities are measured at the amount expected to be recovered from or paid to the taxation 
authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted 
at the reporting date in the countries where the Group operates and generates taxable income.

Current tax relating to items recognised directly in equity is recognised in equity and not in the statement of profit 
or loss. Management periodically evaluates positions taken in the tax returns with respect to situations in which 
applicable tax regulations are subject to interpretation and establishes provisions where appropriate.

Deferred tax 

Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and 
liabilities and their carrying amounts for financial reporting purposes at the reporting date. Deferred tax liabilities are 
recognised for all taxable temporary differences, except:

•  When the deferred tax liability arises from the initial recognition of goodwill or an asset or liability in a transaction 
that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor 
taxable profit or loss
In respect of taxable temporary differences associated with investments in subsidiaries, associates and interests 
in joint arrangements, when the timing of the reversal of the temporary differences can be controlled and it is 
probable that the temporary differences will not reverse in the foreseeable future.

• 

Deferred tax assets are recognised for deductible temporary differences, the carry forward of unused tax credits and 
any unused tax losses. Deferred tax assets are recognised to the extent that it is probable that taxable profit will be 
available against which the deductible temporary differences, and the carry forward of unused tax credits and unused 
tax losses can be utilised, except: 

•  When the deferred tax asset relating to the deductible temporary difference arises from the initial recognition of 
an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects 
neither the accounting profit nor taxable profit or loss
In respect of deductible temporary differences associated with investments in subsidiaries, associates and interests 
in joint arrangements, deferred tax assets are recognised only to the extent that it is probable that the temporary 
differences will reverse in the foreseeable future and taxable profit will be available, against which the temporary 
differences can be utilised

• 

The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no 
longer probable that sufficient taxable profit will be available to allow all or part of the deferred tax asset to be utilised. 
Unrecognised deferred tax assets are re-assessed at each reporting date and are recognised to the extent that it has 
become probable that future taxable profits will allow the deferred tax asset to be recovered. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the year when the asset 
is realised or the liability is settled, based on tax rates (and tax laws) that have been enacted or substantively enacted 
at the reporting date. Deferred tax relating to items recognised outside profit or loss is recognised outside profit or loss. 
Deferred tax items are recognised in correlation to the underlying transaction either in OCI or directly in equity. 

Tax benefits acquired as part of a business combination, but not satisfying the criteria for separate recognition at that 
date, are recognised subsequently if new information about facts and circumstances change. The adjustment is either 
treated as a reduction in goodwill (as long as it does not exceed goodwill) if it was incurred during the measurement 
period or recognised in profit or loss. 

The Group offsets deferred tax assets and deferred tax liabilities if and only if it has a legally enforceable right to 
set off current tax assets and current tax liabilities and the deferred tax assets and deferred tax liabilities relate to 
income taxes levied by the same taxation authority on either the same taxable entity or different taxable entities which 
intend either to settle current tax liabilities and assets on a net basis, or to realise the assets and settle the liabilities 
simultaneously, in each future period in which significant amounts of deferred tax liabilities or assets are expected to 
be settled or recovered.

Sales tax

Expenses and assets are recognised net of the amount of sales tax, except: 

•  When the sales tax incurred on a purchase of assets or services is not recoverable from the taxation authority, in 

which case, the sales tax is recognised as part of the cost of acquisition of the asset or as part of the expense item, 
as applicable

•  When receivables and payables are stated with the amount of sales tax included  

The net amount of sales tax recoverable from, or payable to, the taxation authority is included as part of receivables or 
payables in the statement of financial position.

Research and development tax claims 

Where Kooth plc has made Research and Development tax claims under the Small and Medium Enterprise scheme and 
tax losses have been surrendered for a repayable tax credit, a current tax credit is reflected in the income statement.

Property, plant and equipment 

Property, plant and equipment is stated in the statement of financial position at cost, less any subsequent accumulated 
depreciation and subsequent accumulated impairment losses. 

The cost of property, plant and equipment includes directly attributable incremental costs incurred in its acquisition 
and installation. 

Depreciation is charged so as to write off the cost of assets over their estimated useful lives, as follows: 

Leasehold improvements   
Fixtures, fittings and equipment    

33.33% straight line 
33.33% – 50% straight line

Goodwill and intangibles 

Goodwill

Goodwill is initially measured at cost (being the excess of the aggregate of the consideration transferred and the 
amount recognised for non-controlling interests and any previous interest held over the net identifiable assets 
acquired and liabilities assumed). If the fair value of the net assets acquired is in excess of the aggregate consideration 
transferred, the Group re-assesses whether it has correctly identified all of the assets acquired and all of the liabilities 
assumed and reviews the procedures used to measure the amounts to be recognised at the acquisition date. If the 
reassessment still results in an excess of the fair value of net assets acquired over the aggregate consideration 
transferred, then the gain is recognised in profit or loss. 

After initial recognition, goodwill is measured at cost less any accumulated impairment losses. For the purpose of 
impairment testing, goodwill acquired in a business combination is, from the acquisition date, allocated to each of the 
Group’s cash-generating units that are expected to benefit from the combination, irrespective of whether other assets 
or liabilities of the acquiree are assigned to those units. 

Where goodwill has been allocated to a cash-generating unit (CGU) and part of the operation within that unit is 
disposed of, the goodwill associated with the disposed operation is included in the carrying amount of the operation 
when determining the gain or loss on disposal. Goodwill disposed in these circumstances is measured based on the 
relative values of the disposed operation and the portion of the cash-generating unit retained.

Intangible assets

Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired 
in a business combination is their fair value at the date of acquisition. Following initial recognition, intangible assets 
are carried at cost less any accumulated amortisation and accumulated impairment losses. Internally generated 
intangibles, excluding capitalised development costs, are not capitalised and the related expenditure is reflected in 
profit or loss in the period in which the expenditure is incurred. 

The useful lives of intangible assets are assessed as either finite or indefinite.

Intangible assets with finite lives are amortised over the useful economic life and assessed for impairment whenever 
there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method 

76

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
 
 
for an intangible asset with a finite useful life are reviewed at least at the end of each reporting period. Changes in 
the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset 
are considered to modify the amortisation period or method, as appropriate, and are treated as changes in accounting 
estimates. The amortisation expense on intangible assets with finite lives is recognised in the statement of profit or 
loss. 

Intangible assets with indefinite useful lives are not amortised, but are tested for impairment annually, either 
individually or at the cash-generating unit level. The assessment of indefinite life is reviewed annually to determine 
whether the indefinite life continues to be supportable. If not, the change in useful life from indefinite to finite is made 
on a prospective basis. 

An intangible asset is derecognised upon disposal (i.e., at the date the recipient obtains control) or when no future 
economic benefits are expected from its use or disposal. Any gain or loss arising upon derecognition of the asset 
(calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in 
the statement of profit or loss.

Expenditure on internally developed software products and substantial enhancements to existing software product is 
recognised as intangible assets only when the following criteria are met:

The technical feasibility of completing the intangible asset so that the asset will be available for use or sale 
Its intention to complete and its ability and intention to use or sell the asset 

• 
• 
•  How the asset will generate future economic benefits 
The availability of resources to complete the asset 
• 
The ability to measure reliably the expenditure during development 
• 

Following initial recognition of the development expenditure as an asset, the asset is carried at cost less any 
accumulated amortisation and accumulated impairment losses. Amortisation of the asset begins when development is 
complete and the asset is available for use. It is amortised over the period of expected future benefit. Amortisation is 
recorded in the Statement of Profit and Loss. During the period of development, the asset is assessed for impairment 
annually.

Amortisation is charged on a straight line basis over the estimated useful life of 3 years.

Expenditure on research activities as defined in IFRS is recognised in the income statement as an expense is incurred.

initially at the transaction price. The Group holds the trade receivables with the objective of collecting the contractual 
cash flows and therefore measures them subsequently at amortised cost using the effective interest method. 

The carrying amounts of the trade receivables include receivables which are subject to an invoice discounting  
arrangement. Under this arrangement, the Group has transferred the relevant receivables to the factor in exchange 
for cash and is prevented from selling or pledging the receivables. However, the Group has retained late payment and 
credit risk. The Group therefore continues to recognise the transferred assets in their entirety in its balance sheet. 
The amount repayable under the invoice discounting agreement is presented as accruals and other creditors. The 
Group considers that the held to collect business model remains appropriate for these receivables and hence continues 
measuring them at amortised cost. 

The Group assess each receivable on a customer by customer basis for the expected lifetime credit loss, which is based 
on an unbiased weighted average probability of default both at initial recognition and subsequent reporting dates. 
Where an expected credit loss is identified a provision is made against the receivable. Significant financial difficulties of 
the customer, probability that the customer will enter bankruptcy or financial reorganisation default or delinquency in 
payments, and the unavailability of credit insurance at commercial rates are considered indicators that the receivable 
may be impaired. When these factors are confirmed for a trade receivable it is considered uncollectible and a default 
event is triggered. At this point it is written off against the credit loss provision account. Subsequent recoveries of 
amounts previously written off are credited against administrative expenses in the income statement.

Loans 

Loans are measured initially at fair value, net of transaction cost and are measured subsequently at amortised cost 
using the effective interest method, other than those categorised as fair value through profit or loss.

Trade payables 

Trade payables are obligations to pay for goods or services that have been acquired in the ordinary course of business 
from suppliers. Accounts payable are classified as current liabilities if the company does not have an unconditional 
right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the 
reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date, 
they are presented as non-current liabilities. Trade payables are recognised initially at fair value and all are repayable 
within one year and hence are included at the undiscounted amount of cash expected to be paid. 

Impairment testing of intangible assets and property, plant and equipment 

Cash and cash equivalents 

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately 
independent cash inflows (CGU). Those intangible assets including goodwill and those under development are tested 
for impairment at least annually. All other individual assets or CGUs are tested for impairment whenever events or 
changes in circumstances indicate that the carrying amount may not be recoverable. 

An impairment charge is recognised for the amount by which the asset or CGUs carrying amount exceeds its 
recoverable amount. The recoverable amount is the higher of fair value, reflecting market conditions less costs to 
sell, and value in use. All assets, with the exception of goodwill, are subsequently reassessed for indications that an 
impairment loss previously recognised may no longer exist.

Financial instruments 

The Group classifies financial instruments, or their component parts, on initial recognition as a financial asset, a 
financial liability or an equity instrument in accordance with the substance of the underlying contractual arrangement. 
Financial instruments are recognised on the date when the Group becomes a party to the contractual provisions of the 
instrument. Financial instruments are initially recognised at fair value except for trade receivables which are initially 
accounted for at the transaction price. Financial instruments cease to be recognised at the date when the Group ceases 
to be party to the contractual provisions of the instrument. 

Financial assets are included on the balance sheet as trade and other receivables or cash and cash equivalents. 

Trade receivables

Trade receivables are amounts due from customers for services performed in the ordinary course of business. They are 
generally due for settlement within 30 days and are therefore all classified as current. Trade receivables are recognised 

Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments 
that have a maturity date of 3 months or less, are readily convertible to a known amount of cash and are subject to an 
insignificant risk of change in value.

Leases 

Short term leases or leases of low value are recognised as an expense on a straight-line basis over the term of the lease. 

The Group recognises right-of-use assets under lease agreements in which it is the lessee. The underlying assets 
mainly include property and office equipment and are used in the normal course of business. The right-of-use assets 
comprise the initial measurement of the corresponding lease liability payments made at or before the commencement 
day as well as any initial direct costs and an estimate of costs to be incurred in dismantling the asset. Lease incentives 
are deducted from the cost of the right-of-use asset. The corresponding lease liability is included in the consolidated 
statement of financial position as a lease liability. 

The right-of-use asset is depreciated over the lease-term and if necessary impaired in accordance with applicable 
standards. The lease liability shall initially be measured at the present value of the lease payments that are not paid at 
that date, discounted using the rate implicit in the lease. The lease liability is subsequently measured by increasing the 
carrying amount to reflect interest on the lease liability (application of the effective interest method) and by reducing 
the carrying amount to reflect the lease payments made. No lease modification or reassessment changes have been 
made during the reporting period from changes in any lease terms or rent charges.

78

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020Employee benefit plans

Exceptional items

Defined Contribution Plans
The Group operates a defined contribution pension plan. Payments to defined contribution pension plans are 
recognised as an expense when employees have rendered services entitling them to the contributions. 

Share-based payment
Benefits to employees are provided in the form of share-based payment transactions, whereby employees render 
services in exchange for shares or rights over shares (‘equity settled transactions’). The fair value of the employee 
services rendered is measured by reference to the fair value of the shares awarded or rights granted, which takes into 
account market conditions and non-vesting conditions. This cost is charged to the income statement over the vesting 
period, with a corresponding increase in the share based payment reserve. 

The cumulative expense recognised at each reporting date until the vesting date reflects the extent to which the 
vesting period has expired and the company’s best estimate of the number of shares that will ultimately vest. The 
charge or credit to the income statement for a period represents the movement in the cumulative expense recognised 
at the beginning and end of that period and is recognised in share based payment expense.

Assets and liabilities classified as held for sale and discontinued operations 

Assets classified as held for sale are presented separately and measured at the lower of their carrying amounts 
immediately prior to their classification as held for sale and their fair value less costs to sell. However, some held for 
sale assets such as financial assets or deferred tax assets, continue to be measured in accordance with the Group’s 
relevant accounting policy for those assets. Once classified as held for sale, the assets are not subject to depreciation or 
amortisation. Financial liabilities continue to be measured in accordance with the Group’s relevant accounting policy 
for those items. 

Any profit or loss arising from the sale or remeasurement of discontinued operations is presented as part of a single 
line item. Assets and liabilities of disposal groups are presented separately in the statement of financial position.

Discontinued operations

A disposal group qualifies as discontinued operation if it is a component of an entity that either has been disposed of, 
or is classified as held for sale, and: 

•  Represents a separate major line of business or geographical area of operations 
• 

Is part of a single co-ordinated plan to dispose of a separate major line of business or geographical area of 
operations 
Is a subsidiary acquired exclusively with a view to resale 

• 

Discontinued operations are excluded from the results of continuing operations and are presented as a single amount 
as profit or loss after tax from discontinued operations in the statement of profit or loss. Additional disclosures are 
provided in Note 20. All other notes to the financial statements include amounts for continuing operations, unless 
indicated otherwise.

Alternative performance measures

Adjusted results are prepared to provide a more comparable indication of the Group’s core business performance by 
removing the impact of certain items including exceptional items, and other, non-trading, items that are reported 
separately.

Exceptional items are analysed as costs that are not in the ordinary operating costs of the Group.

Group restructure

The Company was incorporated as Hamsard 3564 Limited on 19 March 2020 as a private limited company. The Group 
developed an appropriate accounting policy to restructure in line with IAS 8 as follows.  

On 6 August 2020, the Company acquired all of the issued share capital of Kooth Group Limited (formerly Xenzone 
Group Limited), by way of a share for share exchange with the shareholders of Kooth Group Limited. On 24 August 
2020, by a special resolution of the Company, the Company was re-registered as a public company limited by shares 
and the name of the Company was changed to Kooth plc. This was undertaken in anticipation of the IPO to establish 
Kooth plc as the parent company of the Group. The structure of the Group by nature remains the same as prior to the 
restructure and as such the transaction falls out of the scope of IFRS 3

3) Significant accounting judgements, estimates and assumptions

In the application of the Group’s accounting policies, management is required to make judgements, estimates and 
assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. 

Estimates and assumptions

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are 
recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of 
revision and future periods if the revision affects both current and future periods.

The estimates which have the most significant impact on the amounts recognised in the financial statements are as 
follows:

Useful economic lives of development costs and property, plant and equipment 

Property, plant and equipment is depreciated over the economic useful lives of the assets. Useful lives are based 
on management’s estimates of the period that the assets will generate revenue, which are reviewed annually for 
continued appropriateness. The useful economic lives applied are set out in the accounting policies. Development costs 
are amortised on a straight-line basis over the useful life of the related asset which management estimate to be three 
years, which is industry standard.

Share-based payments

Estimating fair value for share-based payment transactions requires determination of the most appropriate valuation 
model, which depends on the terms and conditions of the grant. This estimate also requires determination of the most 
appropriate inputs to the valuation model including the expected life of the share option or appreciation right, volatility 
and dividend yield and making assumptions about them. The basis for these key inputs and assumptions are described 
in Note 6.

Judgements

The areas of judgement which have the most significant impact on the amounts recognised in the financial statements 
are as follows:

The Group believes that EBITDA before separately disclosed items (“adjusted EBITDA”) is the most significant indicator 
of operating performance and allows a better understanding of the underlying profitability of the Group. The Group 
defines adjusted EBITDA as operating profit/loss before interest, tax, depreciation, amortisation, exceptional items and 
share based payments.

Impairment of intangible assets (including goodwill) and property, plant and equipment 
The Group tests goodwill at least annually for impairment, and whenever there is an indication that the asset may be 
impaired. All other intangible assets and property, plant and equipment are tested for impairment when indicators of 
impairment exist. 

The Group also measures and presents performance in relation to various other non-GAAP measures, such as gross 
margin, annual recurring revenue and revenue growth.

Adjusted results are not intended to replace statutory results. These have been presented to provide users with 
additional information and analysis of the Group’s performance, consistent with how the Board monitors results.

An impairment charge is recognised for the amount by which the asset or CGUs carrying amount exceeds its 
recoverable amount. The recoverable amount is the higher of fair value, reflecting market conditions less costs to 
sell, and value in use. All assets, with the exception of goodwill, are subsequently reassessed for indications that an 
impairment loss previously recognised may no longer exist.

80

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020The total turnover of Kooth plc has been derived from its principal activity wholly undertaken in the United Kingdom.

Deferred tax 

4) Revenue

The extent to which deferred tax assets can be recognised is based on an assessment of the probability that future 
taxable income will be available against which the deductible temporary differences and tax loss carry-forwards can 
be utilised. In addition, significant judgement is required in assessing the impact of any legal or economic limits or 
uncertainties. 

Capitalisation of development costs

Distinguishing the research and development phases of a new customised project and determining whether the 
recognition requirements for the capitalisation of development costs are met requires judgement. After capitalisation, 
management monitors whether the recognition requirements continue to be met and whether there are any indicators 
that capitalised costs may be impaired. Capitalised development expenditure is analysed further in Note 12.

Provision of online counselling

Development costs largely relate to amounts paid to external developers, consultancy costs and the direct payroll costs 
of the internal development teams. Capitalised development expenditure is reviewed at the end of each accounting 
period for indicators of impairment. 

5) Administrative expenses

Treatment of costs incurred on the equity raise

The decision of how to split the costs incurred on an equity raise via IPO requires judgement given that, whilst costs 
incurred on an equity raise should be recognised against equity in share premium, costs that relate to a stock market 
listing should be recognised as an expense in the Statement of Comprehensive Income. Costs incurred on Admission 
were split as follows:

Share premium 

Exceptionals

Group reorganisation

£'000

1,378

391

1,769

Employee costs

Rent and rates

IT hosting and software

Professional fees

Marketing 

Depreciation & amortisation

Exceptional items

Share based payment expense

Other overheads

Total administrative expenses

There is judgement on the changes made to the Group structure prior to the insertion of Kooth plc as the new parent 
company, specifically on the share for share exchange transactions. See Accounting Policies for disclosure.

6) Employee remuneration

Salaries

Pensions

Social security & other staff benefits

Share based payment expense

Government grant

Total

82

2020 

£'000 

13,012

2019 

£'000 

8,659

2020

£'000

4,710

347

756

498

611

1,498

580

507

542

10,049

2020 

£'000 

7,811

213

728

507

148

9,407

2019

£'000

2,924

86

506

244

289

1,039

 - 

 - 

595

5,683

2019 

£'000 

5,429

131

416

 - 

82

6,058

83

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                    
                
                     
                
                        
                     
                         
                   
                        
                   
                         
                   
                     
                
                        
                        
                        
                   
                  
               
                      
                
                         
                    
                        
                   
                        
                        
                     
                    
               
Employee numbers
Employee numbers

Direct
Direct

Indirect
Indirect

Developers
Developers

2020
2020

203
203

57
57

20
20

280
280

Employee numbers disclosed represents the average monthly number of employees for the year.

Long term incentive awards

Growth shares

2020

£'000

191

316

507

2019
2019

160
160

36
36

10
10

206
206

2019

£'000

-

-

-

Long Term Incentive Awards

Long term incentive awards have been issued to all staff. The fair value of the awards has been calculated at £2 which 
is equal to the market price of the underlying shares on the date of grant. Performance conditions are attached to 
the incentive awards of Executives, with 50% linked to ARR growth and 50% linked to comparative total shareholder 
return. Vesting conditions require that all staff remain employed by the business for 3 years. The shares vest over a 3 
year period with a maximum term of 10 years. 

Outstanding at the beginning of the year

Granted

Forfeited

Exercised

Outstanding at the end of the year

Exercise 

Exercise 

Number of 

price per 

Number of 

price per 

Options

2020

-

1,012,770

(13,089)

-

999,681

share

2020

£0.05

£0.05

£0.05

Options

2019

share

2019

-

-

-

-

-

-

-

-

-

-

Growth Shares

Growth shares were issued to Executive team members during 2019 and 2020. The fair value of growth shares was 
calculated using the Black Scholes Model at the grant date. The key assumptions used in the calculation were:

     Risk free rate   
     Annualised volatility     

          1%
       60%

All shares were realised and equity-settled upon Admission during the year ended 31 December 2020. The weighted 
average share prices of options exercised in the year was £2.

Outstanding at the beginning of the year

Granted

Forfeited

Exercised

Outstanding at the end of the year

7) Interest

Interest on loans

Interest on lease liability

Exercise 

Exercise 

Number of 

price per 

Number of 

price per 

Options

2020

65,604

203,153

-

(268,757)

-

share

2020

£0.01

£0.01

£0.01

Options

2019

-

164,776

(99,172)

-

65,604

share

2019

£0.01

£0.01

£0.01

2020

£'000

312

2

314

2019

£'000

383

4

387

Interest on loans relates to the loan with Root Capital that was repaid in full during the year ended 31 December 
2020.

84

8) Exceptional items

IPO fees

Other exceptional items

2020

£'000

391

189

580

2019

£'000

-

-

-

85

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
    
 
 
 
 
                
                   
                        
                   
                        
            
                         
                         
                        
                         
                   
                             
                       
                        
                   
9) Auditor remuneration

11) Goodwill

Fees payable to the auditor for the audit of the Company and 

Consolidated financial statements

Fees payable to the auditor and its associates for other services:

Other audit related services

2020

£'000

50

139

2019

£'000

-

-

In 2019, the Group’s auditor was Hazlewoods LLP. Audit fees of £25,000 and tax fees of £4,000 were paid to 
Hazlewoods LLP in 2019.

10) Earnings per share

Earnings used in calculation of earnings per share:

On total losses attributable to equity holders of the parent

On continuing operations

On discontinued operations

Weighted average no. of shares (Basic)

Weighted average no. of shares (Diluted)

Shares in issue

B shares in issue

Ordinary shares in issue

Share options

Loss per share (basic, £)

On total profits attributable to equity holders of the parent

On continuing operations

On discontinued operations

Loss per share (diluted, £)

On total profits attributable to equity holders of the parent

On continuing operations

On discontinued operations

86

2020

£'000

(1,477)

(1,478)

1

2020

24,351,925

24,685,152

-

33,055,776

999,681

(0.06)

(0.06)

0.00

(0.06)

(0.06)

0.00

2019

£'000

(1,081)

(920)

(161)

2019

22,229,026

-

2,674,831

20,000,000

(0.05)

(0.05)

(0.01)

(0.05)

(0.04)

(0.01)

Goodwill as at 1 January

Movement during the year

Goodwill as at 31 December

2020

£'000

511

-

511

2019

£'000

511

-

511

Management has established counselling services as the one CGU during the relevant periods. All goodwill is 
attributable to this CGU.

The Group tests annually for impairment or more frequently if there are indications that it might be impaired. 
There were no indicators of impairment noted during the periods presented. 

The Group tests goodwill for impairment by reviewing the carrying amount against the recoverable amount of the 
investment. Management has calculated the value in use using the following assumptions:

     Discount rate  
     Growth rate 

8%
2%

Using alternative discount and growth rates as sensitised assumptions does not result in any impairment.

The Group prepares forecasts based on the most recent financial budgets approved by the Board. The forecasts 
have been used in the value in use calculation along with the assumptions stated above. The forecasts used are 
consistent with those used in the going concern review and discussed in note 2. There were no impairments in the 
years ended 31 December 2020 and 31 December 2019.

12) Development costs

Cost

Balance as at 1 January

Additions

Balance as at 31 December

Amortisation

Balance as at 1 January 

Amortisation

Balance as at 31 December 

Carrying amount 31 December

2020

£'000

3,297

1,531

4,828

(895)

(1,318)

(2,213)

2,615

2019

£'000

2,423

874

3,297

(81)

(814)

(895)

2,402

87

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
 
      
 
 
                          
                         
13) Property, plant and equipment

The consolidated statement of cash flows includes the following amounts relating to leases within scope of 
IFRS 16:

Cost

Balance as at 1 January

Additions

Disposals

Balance as at 31 December

Depreciation

Balance as at 1 January

Depreciation

Disposals

Balance as at 31 December

Carrying amount 31 December

2020

£'000

281

107

-

388

(135) 

(96) 

-

(231)

157

Property, plant and equipment refers to computer and office equipment. 

14) Leases

Kooth plc leases properties. With the exception of short-term leases and leases of low value underlying assets, 
each lease is reflected on the balance sheet as a right-of-use asset and a lease liability.

Amounts recognised in the Consolidated Statement of Financial Position relating to leases are:

2020

£'000

98

-

(84)

14

95

-

2

(80)

17

Right of use asset

As at 1 January 

Additions

Depreciation

As at 31 December

Lease liability

As at 1 January 

Additions

Interest charge

Cash payment

As at 31 December

88

2019

£'000

165

145

(29)

281

(83)

(67)

15

(135)

146

2019

£'000

60

183

(145)

98

60

183

4

(152)

95

Cash outflows

2020

£'000

81

2019

£'000

151

Total cash outflows for both short term leases and those within scope of IFRS 16 was £427k (2019: £380k).

All lease contracts relate to the lease of office buildings. As at 31 December 2020 all remaining lease liabilities are 
short term and due within one year.

An incremental borrowing rate of 5% has been used to calculate the present value of the remaining lease 
payments. 

15) Financial assets and liabilities

Financial assets

Trade and other receivables

Cash and cash equivalents

Financial liabilities

Trade and other payables

2020

£'000

1,782

7,823

2019

£'000

1,654

154

1,985

7,450

Management has assessed that the fair values of cash, trade receivables, trade payables, and other current 
liabilities approximate their carrying amounts largely due to the short-term maturities of these instruments.

15.1) Financial instruments risk management objectives and policies

The Group’s principal financial liabilities comprise trade and other payables. The Group has no debt facility as 
at 31 December 2020 (2019: £5,379k). The main purpose of these financial liabilities is to finance the Group’s 
operations. The Group’s principal financial assets include trade receivables and cash that derive directly from its 
operations. 

The Group is exposed to market risk, credit risk and liquidity risk. The Group’s senior management oversees the 
management of these risks. The Group’s senior management is supported by the Board of Directors who advise 
on financial risks and the appropriate financial risk governance framework for the Group. The Board provides 
assurance to the Group’s senior management that the Group’s financial risk activities are governed by appropriate 
policies and procedures and that financial risks are identified, measured and managed in accordance with the 
Group’s policies and risk objectives. 

89

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The Board of Directors reviews and agrees policies for managing each of these risks, which are summarised below.

17) Deferred tax assets and liabilities

Market risk 

Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of 
changes in market prices. Market risk comprises three types of risk: interest rate risk, currency risk and other 
price risk, such as equity price risk and commodity risk. 

Fixed asset 

Fixed asset 

Other 

Other 

temporary 

temporary 

temporary 

temporary 

Market risk is deemed to be immaterial to the Group given that:
• 

the Group has no debt facilities in place at the year ended 31 December 2020 (£2019: £5,379k) that would 
cause interest rate risk, and 
the Group’s activities are solely domestic therefore eliminating foreign currency risk.

• 

Credit risk 

The Group’s principal financial assets are cash and trade receivables. The credit risk associated with cash is 
limited, as the counterparties have high credit ratings assigned by international credit-rating agencies. The credit 
risk associated with trade receivables is also limited as customers are primarily government backed organisations 
such as the NHS or local councils. Credit losses historically incurred have been negligible.

Liquidity risk 

The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs by 
closely managing its cash balance.

As at the year ended 31 December 2020 the Group is solely funded by equity and as a result liquidity risk is 
deemed to be immaterial. The Group monitors its risk of a shortage of funds through both review and forecasting 
procedures. 

At 1 January 2019 - asset/(liability)

Movement - (charge)/credit

At 1 January 2020 - asset/(liability)

Movement - (charge)/credit

(364) 

(24) 

(388) 

(93) 

(364) 

124

(24) 

69

124

104

69

60

(388) 

193

(93) 

(114)

193

164

(114)

371

104

(136)

60

105

164

(31)

371

164

differences

differences

differences

differences

Tax losses

Tax losses

Total

Total

(136)

105

(31)

164

At 31 December 2020 - asset/(liability)

(481) 

(481) 

79

79

535

535

133

133

Deferred tax assets are recognised to the extent that it is probable that future taxable profit will be available 
against which the deductible temporary differences can be utilised.

18) Trade and other receivables

Trade receivables

Prepayments and other receivables

Total trade and other receivables

2020

£'000

1,430

667

2,097

2019

£'000

1,403

519

1,922

16) Borrowings

Borrowings

2020

£'000

-

2019

£'000

5,379

All amounts shown above are short term. The net carrying value of trade receivables is considered a reasonable 
approximation of fair value.

All debt was repaid during the year ended 31 December 2020. Borrowings in place at the year ended 31 December 
2019 was a loan from Root Capital LLP, denominated in GBP with an interest rate of 8% per annum. The loan 
was secured by a fixed charge over all properties acquired, all present and future licenses, intellectual property, 
investments, book debts, bank balances and other unsecured assets, and was repayable upon demand.

In 2019, trade receivables were pledged as security for invoice discounting facility advances of £816,599. The 
Group retained the credit risk in respect of all receivables discounted under the facility. In 2020, the invoice 
discounting facility was closed with the balance now nil.

90

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19) Cash and cash equivalents

20) Disposal groups classified as discontinued operations

Cash and cash equivalents

2020

£'000

7,823

2019

£'000

154

In December 2017, the directors announced that the Group intended to dispose of Beam ABA Services Limited. 
The disposal was expected to be completed within 12 months, but no proceedable offers were received until April 
2019. 

Beam ABA Services Limited represents a separate line of business and there was a single co-ordinated plan to 
dispose of this area. It was therefore treated as held for sale from December 2017 until the point at which it was 
sold. Revenue and expenses, gains and losses relating to the discontinuation of this subgroup have been eliminated 
from profit or loss from the Group’s continuing operations and are shown as a single line item in the statement of 
profit or loss.

For the purpose of the statement of cash flows, cash and cash equivalents comprise the following at 31 December 
2020 and 31 December 2019 and 1 January 2019:

On the 3rd of April 2020, Beam ABA Services Limited was sold to Root Capital LLP for £1.

31 December 2020

31 December 2020

31 December 2020

31 December 2020

31 December 2019

31 December 2019

31 December 2019

31 December 2019

1 January 2019

1 January 2019

1 January 2019

1 January 2019

Cash at banks

Cash at banks

Cash at banks

Cash at banks

Cash at banks recognised within assets held for sale

Cash at banks recognised within assets held for sale

Cash at banks recognised within assets held for sale

Cash at banks recognised within assets held for sale

£'000

£'000

£'000

7,823

7,823

7,823

-

-

-

7,823

7,823

7,823

£'000

£'000

£'000

£'000

7,823

154

154

154

-

73

73

73

7,823

227

227

227

£'000

£'000

£'000

£'000

£'000

154

389

389

389

127
73

127

127

227

516

516

516

Revenue

389

Expenses

127

Profit/(Loss) after tax from discontinued operations

516

The discontinued operations results contributed the following to the cash flow:

Net cash inflows /(outflows) from operating activities

Net cash inflows/(outflows) from investing activities

Net cash inflows/(outflows) from financing activities

Net cash inflows/(outflows) arising on disposal

Reconciliation of disposal

Cash consideration received

Carrying amount of net assets sold

Gain on disposal

The carrying amounts of assets and liabilities as at the date of sale (3 April 2020) were:

Tangible assets

Trade and other receivables

Cash and cash equivalents

Total assets classified as held for sale

Trade and other payables

Total liabilities classified as held for sale

Net liabilities of disposal group

92

2020

£'000

273

(272)

1

2020

£'000

27

-

-

27

-

(20)

20

8

225

103

336

(356)

(356)

(20) 

2019

£'000

1,070

(1,231) 

(161) 

2019

£'000

(43) 

(8) 

 - 

(51) 

-

-

-

93

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                     
                   
                          
                          
                          
                          
21) Equity

Share Capital

Ordinary A shares

Ordinary B shares

2020

£'000

1,653

-

1,653

2019

£'000

-

-

-

The 2019 comparatives are not presented due to rounding. 

The share capital of Kooth plc consists of fully paid ordinary shares with a nominal value of £0.05 per share. 

The A ordinary shares have attached to them full voting, dividend and capital distribution rights (including on 
winding up). They do not confer any right of redemption. B ordinary shares have attached to them no voting, 
dividend or capital distribution rights (including on winding up). They do not confer any rights of redemption.

Number of Shares

Number of shares

Ordinary A Shares

Ordinary B Shares

2020

33,055,776

-

2019

1,000,000

164,776

During the year ended 31 December 2020, 203,152 £0.0001 B shares in Kooth Group Limited (formerly Xenzone 
Group Limited) were issued to Executive team members bringing the total number of B shares to 367,928. These 
shares were accounted for as a share based payment transaction under IFRS 2, with the nominal value of these 
shares held in share capital and the fair value expense recognised in the share based payment reserve. See note 6. 

Upon incorporation of Kooth plc, the Company entered into a share for share exchange agreement whereby 
1,000,000 A ordinary and 367,928 B ordinary £3 shares were issued in the capital of Kooth plc.

The Company then undertook a reduction of capital whereby the total aggregate nominal amount of share capital 
was reduced from £4,104,000 to £1,368,000 by reducing the nominal value of each share from £3 to £1.

Subsequent to this, and prior to the listing on AIM, the Company undertook a reorganisation whereby 1,000,000 
A ordinary shares and 367,928 B ordinary shares £1 shares were sub-divided into 20,000,000 A ordinary shares 
and 7,358,560 B ordinary shares of £0.05. These shares were reclassified into 25,055,776 ordinary shares and 
2,302,784 deferred shares of £0.05. The deferred shares were subsequently bought back and cancelled by the 
Company. 

On 2 September 2020, Kooth plc issued 8 million new ordinary A shares of 200p each via an Initial Public 
Offering and admission to AIM. This brought the total shares in issues to 33,055,776.

Upon Admission, the B shares converted into Ordinary A shares.

Share Premium

2020

£'000

14,229

2019

£'000

2

Share premium represents the funds received in exchange for shares over and above the nominal value, offset by 
£1,378k of costs incurred on the raise of equity.

Share based payment reserve

2020

£'000

529

The share based payment reserve represents amounts accruing for equity settled share options granted plus the 
fair value of Executive growth shares realised upon IPO. 

Merger reserve
Capital redemption reserve

2020
2020
£'000
£'000
(4,104)
115

2019

£'000

-

2019
2019
£'000
£'000

-

The merger reserve was created a result of the share for share exchange. The accounting policy developed in 
line with IAS 8 was that the assets and liabilities of the subsidiaries were consolidated at book value in the 
Group financial statements and the consolidated reserves of the Group were adjusted to reflect the statutory 
share capital, share premium and other reserves of the Company as if it had always existed, with the difference 
presented as the merger reserve.

Capital redemption reserve

2020

£'000

115

2019

£'000

-

The capital redemption reserve was established as a result of the deferred share buyback.

94

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Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020 
                    
                       
            
                      
                   
                        
                   
                     
                   
22) Trade and other payables

24) Tax expense

Trade payables

Accruals and other creditors

Tax liabilities

Borrowings

Total

2020

 £'000

275

866

827

  -  

1,968

2019

 £'000

433

996

546

5,379

7,354

Borrowings relates to a loan advanced from Root Capital Fund II LP, which is denominated in GBP and bears 
interest at a rate of 8% per annum.  The loan is repayable upon demand and has been disclosed within creditors 
falling due within one year. The capital along with the interest on the loan was fully repaid in 2020.

Included within accruals and other creditors in 2019 is £816,599 in relation to an invoice discounting facility. 
This balance was secured by way of a fixed and floating charge of the assets of the group. In 2020, the invoice 
discounting facility was closed with the balance now nil.

Current tax

UK corporation tax 

Total current tax charge/(credit)

Deferred tax (P&L)

Origination and reversal of timing differences 

Effect of tax rate change on opening balance 

Total deferred tax charge / (credit) (P&L) 

Tax charge / (credit) on profit on ordinary activities 

Reconciliation of tax charge

2020

£'000

(315)

(315) 

(156)

4

(152) 

(467) 

2019

£'000

(263)

(263) 

(106)

-

(106) 

(369) 

Profit /(loss) on ordinary activities before tax 

(1,945)

(1,289)

23) Contract liabilities

Contract liabilities - current

2020

£'000

619

2019

£'000

603

Expected tax charge on profit on ordinary activities at standard CT rate 

Effects of:

Expenses not deductible for tax purposes

Effect of tax rate changing on opening balance 

Income not taxable 

R&D additional deduction 

Group relief

Surrender of tax losses for R&D tax credit refund 

R&D expenditure credits 

25) Other operating income

At 1 January

Received during the year

Released to the statement of profit and loss

At 31 December

(370)

632

3

(487)

(348)

-

98

5

(467) 

2020

£'000

257

240

(497)

-

Government grants have been received from the Small Business Research Initiative for a project to add 
functionality to the Kooth platform to explore how users could benefit from peer-to-peer support. There are no 
fulfilled conditions or contingencies attached to these grants.

96

(245)

20

11

-

(195)

(42)

82

-

(369) 

2019

£'000

-

576

(319)

257

97

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26) Related party transactions

27) Capital management policies and procedures

Note 28 provides information about the Group’s structure, including details of the subsidiaries and the holding 
company. The Group has taken advantage of the exemption available under IAS 24 Related Party Disclosures not 
to disclose transactions between Group undertakings which are eliminated on consolidation.

The following table provides the total amount of transactions that have been entered into with related parties for 
the relevant financial year.

Loans from related parties - Root Capital Fund II LP

Rent - Root Capital LLP

Monitoring fees - Root Capital LLP

2020

£'000

-

-

91

91

 2019 

 £'000 

5,379

45

225

5,649

Outstanding balances arising from sales/purchases of goods and services

The following balances are outstanding at the end of the reporting period in relation to transactions with related 
parties:

The Group’s capital management objectives are:

• 
• 

to ensure the Group’s ability to continue as a going concern 
to provide an adequate return to shareholders by pricing products and services in a way that reflects the level 
of risk involved in providing those goods and services. 

The Group monitors capital on the basis of the carrying amount of equity, less cash and cash equivalents as 
presented in the statement of financial position. 

The Group has no debt facilities in place as at 31 December 2020 (2019: £5,379,000). 
Management assesses the Group’s capital requirements in order to maintain an efficient overall financing 
structure while avoiding excessive leverage. The Group manages the capital structure and makes adjustments to it 
in the light of changes in economic conditions and the risk characteristics of the underlying assets. 

The amounts managed as capital by the Group for the reporting periods under review are summarised as follows:

Total equity

Cash and cash equivalents

Capital

Total equity

Lease liability

Financing

2020

£'000

10,853

7,823

18,676

10,853

17

10,870

2019

 £'000

(2,836) 

  154 

(2,682) 

(2,836) 

 95 

(2,741) 

Current payables

Root Capital LLP

2020

£'000

-

2019

£'000

26

28) Subsidiaries and associated companies

On the 3rd of April 2020, Beam ABA Services Limited was sold to Root Capital LLP for £1.

Key management personnel are the executive members of the Board of Directors of the Group and their 
remuneration is disclosed below and in the Remuneration Committee report. During the year ended 31 December 
2019, 99,172 B shares were repurchased from key management personnel who left their positions.

Base salary and fees

Pension

Gain on exercise of share options

Total

98

2020

£'000

393

9

132

534

2019

£'000

300

3

 - 

303

Name

Country of 
Incorporation

Proportion
Held

Activity

Registered 
Address

Kooth Group 
Limited

UK

100%

Platform development

The Epworth 25 
City Road 2nd Floor, 
London, England, 
EC1Y 1AA

Kooth Digital 
Health Limited

UK

100%

Provision of online 
counselling and support 
to children, young people 
and adults in need.

The Epworth 25 
City Road 2nd Floor, 
London, England, 
EC1Y 1AA

XenZone  
Alliance CIC

UK

100%

Dormant

The Epworth 25 
City Road 2nd Floor, 
London, England, 
EC1Y 1AA

99

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                        
                     
                
                     
                           
                   
                           
               
                   
                     
                   
                   
                           
                  
                         
                  
                             
                       
                         
                        
                  
29) First time adoption of IFRS

Group reconciliation of equity as at 31 December 2019

These financial statements, for the year ended 31 December 2020, are the first the Group has prepared in 
accordance with IFRS. For periods up to and including the year ended 31 December 2019, the Group prepared its 
financial statements in accordance with local generally accepted accounting principles (FRS 102).

Accordingly, the Group has prepared financial statements that comply with IFRS applicable as at 31 December 
2020, together with the comparative period data for the year ended 31 December 2019, as described in the 
summary of significant accounting policies. In preparing the financial statements, the Group’s opening statement 
of financial position was prepared as at 1 January 2019, the Group’s date of transition to IFRS. This note explains 
the principal adjustments made by the Group in restating its FRS 102 financial statements, including the 
statement of financial position as at 1 January 2019 and the financial statements as of, and for, the year ended 31 
December 2019.

Group reconciliation of equity as at 1 January 2019 (date of transition to IFRS)

FRS 102 as at 1 

Reclassification & 

IFRS as at 1 

January  2019

Remeasurements

January 2019

£'000

£'000

£'000

Non current assets

Goodwill

Intangible assets

Right of use asset

Property, plant and equipment

Current assets

Trade & other receivables

Contract assets

Cash & cash equivalents

Held for sale assets

Total assets

Liabilities

Current liabilities

Trade payables

Contract liabilities

Government grants

Borrowings

Lease liability

Accruals and other creditors

Deferred tax

Tax liabilities

Held for sale liabilities

Total current liabilities

Net Assets / (Liabilities)

Equity

Share capital

Share premium account

P&L reserve

Share-based payment reserve

Capital redemption Reserve

Merger reserve

Total equity

100

511

2,358

-

86

1,166

136

516

-

4,773

(502)

(257)

-

(4,496)

-

(789)

(136)

(350)

-

(6,530)

(1,757)

-

-

(1,757)

-

-

-

(1,757)

-

(15)

60

(4)

(128)

-

(127)

274

60

129

-

-

-

(60)

-

-

-

(129)

(60)

-

-

-

-

-

-

-

-

511

2,343

60

82

1,038

136

389

274

4,833

(373)

(257)

-

(4,496)

(60)

(789)

(136)

(350)

(129)

(6,590)

(1,757)

-

-

(1,757)

-

-

-

(1,757)

Non current assets

Goodwill

Intangible assets

Right of use asset

Property, plant and equipment

Current assets

Trade & other receivables

Contract assets

Cash & cash equivalents

Held for sale assets

Total assets

Liabilities

Current liabilities

Trade payables

Contract liabilities

Government grants

Borrowings

Lease liability

Accruals and other creditors

Deferred tax

Tax liabilities

Held for sale liabilities

Total current liabilities

Net Assets / (Liabilities)

Equity

Share capital

Share premium account

P&L reserve

Share-based payment reserve

Capital redemption Reserve

Merger reserve

Total equity

FRS 102 as at 31 

Reclassification and 

IFRS as at 31 

December 2019

Remeasurements

December 2019

£'000

219

2,402

-

155

2,129

106

230

-

5,241

(559)

(603)

(257)

(5,379)

-

(996)

(31)

(546)

-

(8,371)

(3,130)

-

2

(3,132)

-

-

-

(3,130)

£'000

292

-

98

(9)

(208)

-

(76)

292

389

127

-

-

-

(95)

-

-

-

(127)

(95)

294

-

-

294

-

-

-

294

£'000

511

2,402

98

146

1,922

106

154

292

5,631

(433)

(603)

(257)

(5,379)

(95)

(996)

(31)

(546)

(127)

(8,467)

(2,836)

-

2

(2,838)

-

-

-

(2,836)

101

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                               
Group Reconciliation of Total Comprehensive Income for the year ended 31 December 2019

FRS 102 as at 31 

Reclassification and 

IFRS as at 31 

December 2019

Remeasurements

December 2019

Revenue

Cost of sales

Gross profit

Administrative expenses

Other operating income

Operating profit

Tax

Loss after tax from continuing operations

Profit/(Loss) after tax from discontinued operations

Total comprehensive loss for the year

Loss per share - basic (£)

On continuing operations

On discontinued operations

Loss per share - diluted (£)

On continuing operations

On discontinued operations

£'000

9,729

(5,079)

4,650

(6,713)

319

(1,744)

369

(1,375)

-

(1,375)

(0.05)

(0.05)

(0.01)

(0.05)

(0.04)

(0.01)

£'000

(1,070)

882

(188)

643

-

455

-

455

(161)

294

£'000

8,659

(4,197)

4,462

(6,070)

319

(1,289)

369

(920)

(161)

(1,081)

(0.05)

(0.05)

(0.01)

(0.05)

(0.04)

(0.01)

date of transition to IFRS. Right-of-use assets were measured at the amount equal to the lease liabilities adjusted 
by the amount of any prepaid or accrued lease payments. 

The transition to IFRS resulted in an adjustment to the Right of Use asset and lease liability opening balances at 
1 January 2019 of £60k. The net impact to retained earnings for 2019 was £3k. The resulting adjustments to the 
Right of Use asset and lease liability as at 31 December 2019 was £98k and £95k respectively.

b) Assets held for sale

Under FRS 102 there is no separate classification for assets held for sale and as such balances are consolidated in 
the statement of financial position. IFRS requires separate presentation of disposal groups and so, upon transition 
to IFRS, the Group has reclassified net assets attributable to Beam ABA Services Limited as assets held for sale. 

The decision was made to put the Company up for sale in December 2017, and the directors announced their 
intention to sell. As a result the reclassification of net assets as held for sale has been applied to all prior periods 
presented.

Under FRS 102 discontinued operations are only presented upon sale. As a result items of revenue and costs have 
been reclassified to loss from discontinued operations for 2019 at a net impact of £161k.

c) Goodwill

IFRS 1 requires that the FRS 102 carrying amount of goodwill must be used in the opening IFRS statement of 
financial position. The impact on the accounts is to reverse the annual amortisation recognised under FRS 102 of 
£292k in 2019.

d) Cash flows

There have been no material adjustments made to the statement of cash flows as a result of the transition to IFRS.

30) Standards issued but not yet effective 

The new and amended standards and interpretations that are issued, but not yet effective, up to the date of 
issuance of the Group’s financial statements are disclosed below. The Group intends to adopt these new and 
amended standards and interpretations, if applicable, when they become effective.

Amendments to IFRS 3: Definition of a Business 

In October 2018, the IASB issued amendments to the definition of a business in IFRS 3 Business Combinations 
to help entities determine whether an acquired set of activities and assets is a business or not. They clarify the 
minimum requirements for a business, remove the assessment of whether market participants are capable of 
replacing any missing elements, add guidance to help entities assess whether an acquired process is substantive, 
narrow the definitions of a business and of outputs, and introduce an optional fair value concentration test. New 
illustrative examples were provided along with the amendments. 

Notes to the reconciliation of equity as at 1 January 2019 and 31 December 2019 and total com-
prehensive income for the year ended 31 December 2019.

Since the amendments apply prospectively to transactions or other events that occur on or after the date of first 
application, the Group will not be affected by these amendments on the date of transition.

a) Leases

Under FRS 102, a lease is classified as a finance lease or an operating lease. Operating lease payments are 
recognised as an operating expense in the statement of profit or loss on a straight-line basis over the lease term. 
Under IFRS, a lessee applies a single recognition and measurement approach for all leases, except for short-term 
leases and leases of low-value assets and recognises lease liabilities to make lease payments and right-of-use assets 
representing the right to use the underlying assets. 

At the date of transition to IFRS, the Group applied the transitional provision and measured lease liabilities at the 
present value of the remaining lease payments, discounted using the lessee’s incremental borrowing rate at the 

Amendments to IAS 1 and IAS 8: Definition of Material 

In October 2018, the IASB issued amendments to IAS 1 Presentation of Financial Statements and IAS 8 
Accounting Policies, Changes in Accounting Estimates and Errors to align the definition of ‘material’ across the 
standards and to clarify certain aspects of the definition. The new definition states that, ’Information is material 
if omitting, misstating or obscuring it could reasonably be expected to influence decisions that the primary users 
of general purpose financial statements make on the basis of those financial statements, which provide financial 
information about a specific reporting entity.’ 

102

103

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020The amendments to the definition of material are not expected to have a significant impact on the Group’s 
consolidated financial statements. 

The new standards, amendments to standards or interpretations are mandatory for the first time for the financial year 
beginning 1 January 2020, and which have a minimal impact on the financial statements are: 

Prepayment Features with Negative Compensation (Amendments to IFRS 9)
Long-term Interests in Associates and Joint Ventures (Amendments to IAS 28)
IFRIC 23 Uncertainty over Income Tax Treatments

• 
• 
• 
•  Annual Improvements to IFRS 2015–2017 Cycle (Amendments to IAS 12, IAS 23, IFRS 3 and IFRS 11)
• 

Plan Amendment, Curtailment or Settlement (Amendments to IAS 19)

31) Ultimate controlling party

Kooth plc is controlled by Root Capital LLP trading as ScaleUp Capital, incorporated in the United Kingdom.

32) Events after the reporting date

There have been no material events.

33) Capital commitments

The Group’s capital commitments at 31 December 2020 are £nil (FY19: £nil).

Company financial statements

Parent company statement of financial position

Note

31 December 2020

Assets

Non-current assets

Investments

Current assets

Trade & other receivables

Deferred tax

Intercompany receivables

Cash & cash equivalents

Total current assets

Total assets

Liabilities

Current liabilities

Trade payables

Intercompany payables

Total current liabilities

Net current assets

Non-current liabilities

Net Assets / (Liabilities)

Equity

Share capital

Share premium account

P&L reserve

Share-based payment reserve

Capital redemption reserve

Merger reserve

Total equity

34

38

39

35

36

40

35

41

41

41

41

41

£'000

4,414

114

15

6,734

6,674

13,537

17,951

(23)

(2,891)

(2,914)

10,623

-

15,037

1,653

14,222

2,622

529

115

(4,104)

15,037

The notes on pages 107 to 110 form part of the financial statements.

As permitted by section 408 of the 
Companies Act 2006, the income 
statement of the parent company is 
not presented as part of the financial 
statements. The parent company’s loss 
for the financial period was £115,067.

The financial statements of Kooth plc 
(Company registration number 12526594) 
were approved by the Board of Directors 
and authorised for issue on 13 April 2021. 
They were signed on its behalf by:

Sanjay Jawa
Chief Financial Officer

13th April 2021

104

105

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                                   
Parent company statement of changes in equity

Notes to the Company financial statements

Share

Based

Capital 

Share 

Share

Payment

P&L Redemption

Merger

Total

 Capital

Premium

 Reserve

Reserve

Reserve

Reserve

Equity

Basis of Preparation

Balance at 19 March 2020

-

-

Issue of share capital

Share for share exchange

Capital reduction

Share based payments

Total comprehensive income for the year

As at 31 December 2020

400

3,989

(2,736)

-

-

14,222

-

-

-

-

1,653

14,222

-

-

-

-

529

-

529

-

-

-

2,736

-

(114)

2,622

-

-

-

-

14,622

115

(4,104)

-

-

-

-

-

-

-

-

529

(114)

115

(4,104)

15,037

The notes on pages 107 to 110 form part of the financial statements.

106

The financial statements are presented for the first time since incorporation.

The Financial Statements are presented in pound sterling, rounded to the nearest thousand, unless otherwise stated. 
They are prepared under the historical cost basis, except that derivative financial instruments are stated at their fair 
value, and in accordance with Financial Reporting Standard 101 Reduced Disclosure Framework (FRS 101) and the 
Companies Act 2006. 

As permitted by FRS 101, the Company has taken advantage of the disclosure exemptions available under that 
standard in relation to share-based payments, financial instruments, capital management, presentation of comparative 
information in respect of certain assets, presentation of a cash flow statement, standards not yet effective, impairment 
of assets and certain related party transactions. Where required, equivalent disclosures are given in the Consolidated 
Financial Statements. 

As permitted by section 408(4) of the Companies Act 2006, a separate income statement and statement of 
comprehensive income for the Company has not been included in these Financial Statements. The principal accounting 
policies adopted are described below. They have all been applied consistently to all years presented. 

Amounts receivable by the Company’s auditor and its associates in respect of services to the Company and its 
associates, other than the audit of the Company’s Financial Statements, have not been disclosed as the information is 
required instead to be disclosed on a consolidated basis in the Consolidated Financial Statements.

The following are key accounting policies for the Company: 

•  Basis of Preparation
•  Going concern
• 
• 

Trade receivables and payables
Cash and cash equivalents

These policies of the company are consistent with those adopted by the Group and disclosed in note 2 to the 
consolidated financial statements. The following are additional accounting policies that relate to the Company. 

Investments 

Investments are stated at their cost less impairment losses.

Intercompany 

Intercompany balances are intercompany loans, and comprise of amounts owed to/owing from subsidiaries. IFRS 9 
expected credit losses have been assessed as immaterial in relation to these balances.

Any key judgements or estimates are consistent with those adopted by the Group. 

34) Investments

Investment in subsidiary

2020

£'000

4,414

107

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                     
             
         
           
              
35) Intercompany

39) Deferred tax assets

Intercompany receivable balances

Kooth Group Limited

Intercompany payable balances

Kooth Digital Health Limited

36) Cash and cash equivalents

Cash and cash equivalents

37) Related parties

2020

£'000

6,734

(2,891) 

2020

£'000

6,674

Key management personnel are the executive members of the Board of Directors. Remuneration applicable to the 
Company is disclosed below, with further information disclosed in the Remuneration Committee report.

Salaries

Social security costs

Pension costs

Total remuneration

38) Trade Receivables

Prepayments and other receivables

VAT receivable

2020

£'000

157

21

3

181

2020

£'000

38

76

114

At 1 January 2020 - asset/(liability)

Movement - (charge)/credit

At 31 December 2020 - asset/(liability)

40) Trade payables

Trade payables

41) Equity

Ordinary A shares

Ordinary B shares

Number of shares

Ordinary A Shares

Tax losses
-

15

15

2020

£'000

23

2020

£'000

1,653

-

1,653

2020

33,055,776

The share capital of Kooth plc consists of fully paid ordinary shares with a nominal value of £0.05 per share.  

The A ordinary shares have attached to them full voting, dividend and capital distribution rights (including on winding 
up). They do not confer any right of redemption. B ordinary shares have attached to them no voting, dividend or capital 
distribution rights (including on winding up). They do not confer any rights of redemption. 

Upon incorporation of Kooth plc, the Company entered into a share for share exchange agreement whereby 
1,000,000 A ordinary and 367,928 B ordinary £3 shares were issued in the capital of Kooth plc. 

The Company then undertook a reduction of capital whereby the total aggregate nominal amount of share capital was 
reduced from £4,104,000 to £1,368,000 by reducing the nominal value of each share from £3 to £1.

Subsequent to this, and prior to the listing on AIM, the Company undertook a reorganisation whereby 1,000,000 A 
ordinary shares and 367,928 B ordinary shares £1 shares were sub-divided into 20,000,000 A ordinary shares and 
7,358,560 B ordinary shares of £0.05. 

108

109

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These shares were reclassified into 25,055,776 ordinary A shares and 2,302,784 deferred shares of £0.05. The deferred 
shares were subsequently bought back and cancelled by the Company.

On 2 September 2020, Kooth plc issued 8m new ordinary A shares of 200p each via an Initial Public Offering and 
admission to AIM. This brought the total shares in issues to 33,055,776.

Upon Admission, the B shares converted into Ordinary A shares.

Share Premium

2020

£'000

14,222

Share premium represents the funds received in exchange for shares over and above the nominal value, offset by 
£1,378k of costs incurred on the raise of equity.

Share based payment reserve

2020

£'000

529

The share based payment reserve represents amounts accruing for equity settled share options granted plus the fair 
value of Executive growth shares realised upon IPO.

Merger reserve

2020

£'000

(4,104)

The merger reserve was created a result of the share for share exchange. The accounting policy developed in line with 
IAS 8 was that the assets and liabilities of the subsidiaries were consolidated at book value in the Group financial 
statements and the consolidated reserves of the Group were adjusted to reflect the statutory share capital, share 
premium and other reserves of the Company as if it had always existed, with the difference presented as the merger 
reserve.

Capital redemption reserve

2020

£'000

115

The capital redemption reserve was established as a result of the deferred share buyback.

Nominated Adviser 
and Broker

Auditors

PR Advisers to the 
Company

Panmure Gordon (UK) Limited
One New Change
London
EC4M 9AF

Grant Thornton (UK) LLP
30 Finsbury Square
London
EC2A 1AG

FTI Consulting LLP
200 Aldersgate, Aldersgate Street
London
EC1A 4HD

Registrars

Equiniti Limited
Aspect House, Spencer Road
Lancing, West Sussex
BN99 6DA

Company Secretary

Richard Almond
The Epworth, 25 City Road 
London
EC1Y 1AA

Legal Advisers

Square Patton Boggs (UK) LLP
7 Devonshire Square
London
EC2M 4YH

110

111

Financial StatementsFinancial StatementsKooth plc Annual Report 2020Kooth plc Annual Report 2020                    
Company Registered Office

Kooth plc
The Epworth
25 City Road, 
London
EC1Y 1AA

investors.kooth.com
112

investorrelations@kooth.com

Financial StatementsKooth plc Annual Report 2020